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According to the vendor, JLP has managed to cut this process from 400 working days to under one week.

In a statement, Matthew Cutts, Client Systems Group Leader, John Lewis Partnership said: “We have a responsibility to the business to migrate our client estate to Windows 7 by April 2014."

"[This application] has not only allowed us to make a significant head-start but also meant that we have been able to contain costs and keep to schedule by automating a large bulk of the work," he said. "[It] has taken the guesswork out of the project, provided visibility of the unknowns, and has given us confidence that we will deliver for our business users.”

We have been hearing for years how CIOs and senior IT professionals need to bury the hatchet with line of business managers and, instead of focusing on the latest bleeding-edge technology for its own sake, seek to better understand the overall strategic objectives of their organisations.