Resources for Consumers

Through education and partnering with independent agency partners, Plaza Services customizes solutions to assist consumers with resolving financial obligations. We understand there are many different reasons for account defaults and we are committed to finding amicable resolutions to fit each consumers’ needs.

Resolve Your Account – Make a Payment

Plaza Services accepts a variety of payment methods. Online, consumers are able to make a secure payment directly to their account or select one of three payment plan options.

Credit Reporting by Plaza

Plaza Services reports accounts to credit bureaus including Trans Union. We understand that you may have questions about our credit bureau reporting policy and provide an online resource with more information.

Receivables Management Association International provides resources to assist consumers with financial education materials. RMAI and its members are dedicated to assisting consumers with understanding how to take control of their financial futures.

Ask Dr. Debt is a consumer resource with straightforward answers to frequent questions regarding credit and the collection process. This resource is made available by ACA International and consumers can have their questions answered by industry professionals.

You will receive a written acknowledgement of the receipt of your dispute and disputes are typically processed within 1-2 business days of the request. If we are unable to locate your account, we may need to contact you. We will respond with the outcome of the investigation within 30 days of the receipt of the dispute.

With any written correspondence, please include: the account number, original creditor name, and your return mailing address.

Consumer Feedback

We would like to hear from you. Please submit feedback directly to our executive management team.