My name is Tam and I'm a multi-disciplined person that primarily provides value for my clients by providing technical solutions to business problems. Whether that is Technical Development, Project Management, Change and Transition Management, Optimisation Consulting or general business advice. I'm here to help.

Business Owner - Optimisation & Management Consultant - Web Developer

Portfolio

About

My work history is varied in skill, environment and technology. I have both Management and Technological experience. I've worked in Operations, Marketing, Research, Design and most of all Technology. I'm excellent at solving problems which lead to increased performance, profit and production.

I have over 11 years of experience in delivering value for clients. It's my job to make sure that the value I provide FAR outweighs the cost of hiring me, that way, my clients will always be satisfied.

View my LinkedIn

About Red Raptor

Brakes

Brakes are one of the largest catering suppliers in Europe. I was hired to come on board to make their internal processes more efficient, developing automated systems to replace inefficient paper trails. Projects worked on were the Long Term Capital Expenditure process and Loading and Logistics for the the delivery network across the UK.

Sunny Loans

Working on a 3 month marketing cycle, I worked with the development team at Sunny to roll out new initiatives and marketing processes making sure they hit their mark. I quickly got moved to another team due to my knowledge and productivity and took responsibility of leading redevelopment of the staff admin panel and improving the experience and productivity for the internal staff. As part of this role I also gained certification in PCI Compliance.

Maiden Cleaning

I automated a large part of the business administration, integrated tablets for the teams in the field, ran statistics on profitability of the company and many other roles. There is a larger and interesting story to this role, please ask me about it in interview. Tech: JS, jQuery, Bootstrap, mobile web, UX, A/B testing, automation, business intelligence and analytics.

Ask Italian

Within an agency environment, I worked on both the desktop and mobile version of Ask Italian’s current website. Despite having extensive knowledge on responsive design, the decision by the agency was to provide two separate websites. Extensive CMS integration, coding on both the front end and back end was entailed. Full stack integration and also consultation on technical implementation and platforms.

Esmya

Creation of an internal sales tool to visualise sales data statistics in a manner similar to Google Racer. My involvement on this project was to scope the project from the client, create a tech specification, iterate the project with the development team. I worked with a budget and hired talent to complete the project. This was both a managerial and hands on role.

Bentley

Working on a marketing campaign I worked on setting up a number Mailchimp campaigns for 10 select dealers across Europe to invite VIP customers to the Frankfurt Motor Show. Working with a multi-branch and multilingual client as well as a marketing agency, I was trusted to deliver the marketing campaign and data consolidation within a very short timeframe.

Mercedes Benz

I worked on an online finance tool for potential customers and businesses to create a finance package in order to own a Mercedes. One of my principal contributions to this project was suggesting A/B testing on the finance tool that was being developed which specifically contributed to increasing revenue from the finance packages. This allowed the company to learn what finance packages were most popular and tweak their offering accordingly.

Trip Advisor

Working on TripAdvisor’s Holiday Lettings property, I worked on 3 different code bases, managing my distributed team across 2 offices within an Agile Environment. I was also responsible for creating internal tools and policies to simplify development and to allow developers to work without certain restrictions and limitations.

Jameson

I was brought in to save a project that had gone over its deadline and over budget and was lacking in technical execution. The existing site was unfinished, extremely slow and a poor user experience. I worked on getting the site optimised, fast, responsive and implemented proper internal organisation tools such as source control and project management. The new online portal setup for Jameson allowed the bar trade to learn new drinks, get training and connect with others in the drinks trade.

BBC

I created code for a £1 million fund called Connected Studio that allowed 3rd party developers to work with the BBC homepage and use it to display BBC content and modify it to showcase new ideas. I was also part of their Innovation Labs program where I was awarded a grant and participated in a week long program to explore ideas for innovation at the BBC.

Blackberry

While at Blackberry I worked on a promotional site for Blackberry US called Challenge Council. This online portal was part of a large budget marketing campaign that included talent from CollegeHumor that produced professional but humourous videos for the campaign. There was also integration with social and print media to target a young demographic.

Ford

While working with Ford I created a tool to be used internally to allow staff to query twitter and get data based off of a users feed. This provided valuable marketing data points for which demogrphics could be built and researched for use within marketing campaigns. This was a small but important project that allowed Ford to gain valuable insights into what their customer base and potential customers were thinking in real time.

Three

I worked with Three on their competition which ran around Christmas time 2011. This was a Facebook application which enabled Three to treat their current customers as well as bring in more potential consumers.

Daily Mail

Creation of a desktop and mobile experience to allow customers to create a customised bouquet of flowers to send to a friend/loved one as part of the “100 days of flowers” promotional campaign. Tech: Mobile design

Barclays

Barclays Bikes ran a photography competition via Facebook involving their bikes. I built the Facebook app that allowed cyclists that use Barclays Bikes to upload their cycling related photos with a chance to win the grand prize.

Ocean Spray

Ocean Spray ran a nationwide competition with Reebok and Cancer Research UK. The competition involved codes printed on Ocean Spray cartons and gave consumers a chance to win a number of prizes from Reebok while raising money for Cancer Research UK.

Reebok

Ocean Spray ran a nationwide competition with Reebok and Cancer Research UK. The competition involved codes printed on Ocean Spray cartons and gave consumers a chance to win a number of prizes from Reebok while raising money for Cancer Research UK.

Cancer Research UK

Ocean Spray ran a nationwide competition with Reebok and Cancer Research UK. The competition involved codes printed on Ocean Spray cartons and gave consumers a chance to win a number of prizes from Reebok while raising money for Cancer Research UK.

Evans Cycles

Evans Cycles had me build their Christmas Facebook application. The application allowed consumers to use the interactive application to find the perfect cycling related gift for their friends. This app helped Evans Cycles to increase their revenue at Christmas.

Dr Oetker

I have worked on two separate projects for Dr Oetker. Both projects involved baking competitions which ran over a period of a few months. These competitions got Dr Oetkers fans more engaged and more excited about Dr Oetker's products.

First Group

First Group handled all the transport for the 2012 London Olympics, I was on the team that developed the site that took all bookings for the trains, buses and misc transport for the duration of the event. Part of the project I worked extensively on was the back office administration system that was used by call center workers to help customers and upper management to view statistics and analytics measuring the performance of the site.

Playfish

I was hired by Playfish to work within their analytics team. It was my job to work within the team to redevelop their statistics and analytics dashboard. This was an essential tool for Playfish as it allowed their senior executives to monitor the company's performance and gave them a better and clearer understanding of their customers needs.

Scottish Government

I built the Know The Score drug information website for the Scottish Government. The website has many interactive features so that their target audience can fully engage in the site and allow them to get educational information on a long list of drugs to ideally inform and educate the public on the dangers of drug taking.

HP

HP wanted a web tool to assist their sales teams in following up on leads and recording responses to customer surveys, it proved so successful in the UK it was rolled out worldwide. I have further developed other internal tools including a print management cost calculator and printer informational websites. HP are a very long term client of mine and continue to come to me for their projects.

Strongbow

While at Strongbow I developed their public facing website. I allowed them to provide information on their product line and promote their brand within the UK. The website also was kept up to date to run along their external marketing campaigns in the Sport and public houses industries.

Alliance Pharmacy

Alliance hired me to develop a website specifically geared towards the introduction of the English smoking ban. The website was targetted towards offering people alternative products to help them stop smoking. The site offered advice from professionals and also listed products such as gum, inhalers, patches and alternative products.

Scottish & Newcastle

Scottish & Newcastle were a brewing company that later got bought over by Heineken. While I was with them I developed a number of internal optimisation web portals that allowed greater optimisation of internal processes.

Royal Caribbean Cruises

Royal Caribbean Cruises are one of the largest cruise companies in the global marketplace. While there I helped work on their website, rolling out new inititives and sales and marketing online materials. I worked on both front end and backend code while at Royal Caribbean.

Sun Microsystems

While at Sun, I worked on an internal project withing the Solaris team. This was an internal bug tracker that allowed the Solaris developers to track and keep a note of the bugs within the system. This helped massively organise the development process and engage the team in greater productivity.