1. There is no replacement for courteous and efficient customer service. JXTC knows this, and provides experienced and well-trained personnel to assure a quick and reliable response for every customer.

2. From the initial greeting, through shipping and tracking orders, our customers can be sure if our attention to even the smallest details. You will get the right product to the right specs, shipped on-time, and at the agreed upon price.

3. Our staff is friendly, courteous, and above all, responsive. Your questions and quotes will be answered promptly, your transaction will be implemented efficiently, and your product will be shipped on time.

J: we enjoy to grow up together with all our clients, whatever big or small, you will become bigger and bigger to be with us.

C: How long is your delivery time?

J: It is according to quantity. Generally it is 1-3 days if the goods are in stock. or it is 15-20 days if the goods are not in stock,

C: What causes bearing noise?

J: Bearing noise is a function of both the bearing and the way it is used. Some external factors that affect bearing noise include lubricant type, excessive bearing load, and improper installation. Once the abnormal noise occurred, you can contact our engineers, we will help you find the reasons and provide the appropriate solutions.

C:Can I get some samples and do you offer the sample free? J:sure, we are happy to send you samples.If we have stock, we can send you free sample. And you just need to pay freight. If there have no stock, you need to pay sample fee and freightC:Does the sample fee can be return back?J: If you place an order, we can return part of sample fee even all of fee to you. It also depends on the Quantity of order and the type of sample.