Re: Upgrade path from 7.6.1.2 to 8.0

I run SORT Instillation and Upgrate and get the following red X items.

Tomcat Web Server user/group credentials The web server user account 'nbwebsvc' for NetBackup does not exist. If the account has not already been created by a different name, consult http://www.veritas.com/docs/000081350 for instructions to setup the account.

I had already added nbwebsvc and nbwebgrp on the master server, so not sure where this error come from or how to fix it. Any help available?

Re: Upgrade path from 7.6.1.2 to 8.0

Still getting this error. I have verified the accounts exist........ not sure why this is happening? Any ideas?

Tomcat Web Server user/group credentials

The web server user account 'nbwebsvc' for NetBackup does not exist. If the account has not already been created by a different name, consult http://www.veritas.com/docs/000081350 for instructions to setup the account.

In my experience it has proven to be a detriment to upgrade it for major releases. If there is no specific need to carry it over to the new version you would be better served in rebuilding it. After all, every backup will start seeding it again once you've upgraded your environment...