Support Packages

One size does not fit all.
Your business deserves more attention. Customizable, conforming, flexible support packages offer manageable budgetary solutions.

Advanced Network Consulting delivers technology solutions, based on expertise, knowledge and on-site experience. We understand the crucial effect of downtime. Downtime means lost productivity and lost profits. Profitability can’t be accomplished if the network is down. We solve your issues the first time. Competitors may offer discount rates, but it makes no sense to have a discounted technician to fix the same problems repeatedly; ultimately, there is no discount.

Benefits Include:Set Schedule:
Advanced Network Consulting will be onsite on a regular basis to perform preventative network maintenance. This allows our technicians to identify and correct small problems before it becomes a major disruption. The schedule is determined and agreed upon by ANC and the client: how often (weekly, bi-weekly, or monthly), and what constitutes as Preventative Maintenance. If this schedule does not work for the client, the client has the option of converting to a Retainer Program at any time.

Discounted Rate:
– If your company prefers to be billed at one flat, discounted rate, then the Retainer Program is for you. Whether it be a desktop, server, or emergency work, hours purchased via the Retainer Program are billed at the flat, discounted rate. The amount of hours required for your size company is determined by ANC and you (the client). Rate Discounts are based on the number of monthly hours that are agreed upon in the terms of the agreement. Savings are based on an average of 50% Desktop rate and 50% Network Rate. Click HERE for more information on Retainer Services.

Flexibility:
– Clients are free to set aside additional items to be done on the scheduled day. Please inform the engineer with an email or phone call. (24-48 hour notice is required).

The advantages of outsourcing your company’s computer support needs:ANC is scheduled at your company’s convenience.ANC solves any immediate problems or issues.ANC takes care of any other underlying problems while the engineer is onsiteLarge projects and goals can be discussed separately and determined at a later dateNo benefits to pay, no costs associated with having a full time employeeSome services can be offered after business hours, minimizing lost productivityThe client only pays for travel time and for the time the engineer is onsite

In this section

Testimonials

For 6 years now, we’ve relied on ANC to support our network; when we purchased another existing practice, ANC managed our move from coordinating with vendors, ordering hardware, and making sure our network was fully operational.

Dana RyanMision Viejo Audiology

ANC came in and prepared a project plan to transition Anaheim Hearing Center to the new systems, working with TIMS to ensure a smooth switch over. ANC took care of the entire process for us.

Julie BallAudiologist - Anaheim Hearing

We have upgraded HSA’s entire network and domain for every phase in HSA’s growth and office expansions. This includes replacing a 100+ user Exchange server and virtualizing physical servers into Hyper-V servers.

Manuel MaizteguiHuman Services Association

I recently moved my dental office and purchased 7 computers and a server. He had them networked together quickly and with a smile. I appreciate the fact that he makes himself available to answer my questions by e-mail or over the phone.

Robert DunhamDDS

we have found that we could always count on Advanced Network Consulting to keep things running well, understand what we need and get the job done. I have referred Advanced Network Consulting to other Dental Offices, and I would do so again.

Adrian AcostaDDS

We have a fairly complex office with at least 18 computers, a server, 4 TVs connected to surround sound systems, and other technical devices and ANC makes it all work. Their techs are personable and a pleasure to work with.

Sunni McbrideSouthBay Hearing

ANC designed our network, desktop and office space layout, keeping our future growth and expansion in mind. They were mindful of our budget and provided guidance in the choice of technology.

Janell ReidTustin Hearing Center

He then put together a long-term plan and provided extraordinary support during the implementation. Chris’ personality “clicked” with the entire team, which allowed him to solve a wide variety of issues. He is thorough, knowledgeable, very timely and highly ethical.

Phyllis AbramsPG Drives

They helped us by managing an upgrade of our EZDental program. Since then they have installed a server and centralized all of our data and setup a backup program. Our office computer systems have been running smoothly since we switched to ANC.

Douglas DanielsDaniels Dental Care

Whether it’s been a wireless issue or a complete installation of the new cabling of our new building, they have been our “go to” IT support company every step of the way. Their response time to solve a problem has always been quick and thorough.