Cookies in help center

If you are looking for information about how MOIA uses cookies on www.moia.io you can find it here. In our help center we have implemented these tools:

Zendesk Chat

In our help center we use Zendesk Support. Zendesk Support is a tool provided by Zendesk Inc., 1019 Market St, San Francisco, CA 94103, USA. With Zendesk Support we provide and display information for customers and process customer inquiries.

Furthermore, we have included Zendesk Chat in the help center. Zendesk Chat is a tool provided by Zendesk Inc., 1019 Market St, San Francisco, CA 94103, USA. We use Zendesk Chat to communicate with website visitors via chat. Zendesk Chat uses cookies and stores the anonymized IP address of the website visitor and usage data. The chat content is stored within, the information generated by the cookie also outside the European Union or the European Economic Area.

You can disable Zendesk Chat by selecting the chat window in our help center and clicking "Disable Chat" in the cookie settings.

Zendesk Inc. is certified under the “EU-US Privacy Shield” framework, which ensures a level of data protection adequate to the regulations applicable in the EU. For more information about privacy at Zendesk Inc., visit:

On our website we use Google Analytics, a service provided by Google Inc. ("Google"). With Google Analytics we can understand the usage behavior on our websites. For this purpose, pseudonymous usage profiles can be created. There is no assignment of these usage profiles to a specific natural person. When using our website, your IP address will usually be anonymized by Google within a member state of the European Union or the European Economic Area. In exceptional cases, it may happen that the IP address is transferred to a server in the USA and is anonymized there. You can deactivate Google Analytics using the settings of your browser application or by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en

Alternatively, you can click here to set a cookie that prevents the future collection of your data when opening this website.

For more information about Google Analytics and Google's data usage, see: