What do you like best?

Ease of use, view notifications, speed. Uploads are much faster than WeTransfer, Hightail or Dropbox, and you can have the app notify you when your client/recipient views their file - this alone makes it worthwhile! Fantastic customisable branded interface gives your business a professional look. And most importantly, it's very easy to use!!

What do you dislike?

At this stage, can't import gmail contacts. Also, no android app. Major Bummer! Hopefully this will change soon.

Recommendations to others considering the product

Just do it!

What business problems are you solving with the product? What benefits have you realized?

The fact you can be notified when a client views their file is a big one for me. They can then share it amongst their recipients (this is also customisable) with your branding still intact too. It's solid, I've never had an error. And you can keep your files on the server for as long as you like. (plan dependent)

Another hidden surprise - you can easily stream the file on your phone quickly - the app downconverts a high res file for quick playback on a mobile device.

What do you like best?

Massive files can be shared very securely and faster than by any other means in a highly customizable interface in a truly unlimited way. Many other services will throttle your delivery speed or number of downloads once you hit a certain threshold for sharing large files, but they don't tell you what that threshold will be until you hit it.

What do you dislike?

Sometimes I have a folder with thousands of files and because of their file structure system you can't upload these files at a root level. It's simple to fix by just embedding them in a folder before uploading but I do forget sometimes !

Recommendations to others considering the product

compare the maximum file size you can upload. Even the unlimited services you'll find do have limits if you have to share a large file with a lot of people.

What business problems are you solving with the product? What benefits have you realized?

1. The only company that let's you have very large individual files. I have some single Quicktimes that are larger than 10Gb. All the other file sharing companies choke on very large files.

2. Personalised sharing and uploads. They allow you to highly customise and create your own page for sharing individual files.

3. No limits or throttling on downloads of large files when you share large files with many people.

4. Able to display almost every kind of visual file. Even obscure file formats like DNG come up in a web page to view. and plenty of options for video file playback interface.

What do you like best?

The ease of use, ability to customise the platform and how clean and responsive the UX is. We deliver all our video files through this platform and it's drastically improved our ability to track files, sending and share them with clients and track that they've received them successfully.

What do you dislike?

Would appreciate a warning before I quit the app during transfers, happens sometimes where I shut it down prematurely without thinking.

Sometimes clients will 'Download All' resulting in a ZIP file and (due to Australia's average overall internet) the ZIP file can finish prematurely but looks to be complete, despite having a much smaller file size than anticipated which is corrupted. Wouldn't say that's much of a Digital Pigeon issue though as that relies on browsers handling downloads properly.

What business problems are you solving with the product? What benefits have you realized?

Previously, it was difficult to track the delivery of our mastered video files. There'd be dozens of individual email links and the one hub where all our files lived was messy and hard to navigate. We couldn't choose when files expired either.

Now all our video files are easy to sort through, expiration dates can be customised and it's simpler to navigate who gets notified when files are provided to us or clients download their files.

What do you like best?

I looove everything about it! I cannot imagine my work without it! How otherwise could I distribute my show on so many TVs in a blink of an eye? How could I not be amazed by the fact that I'm instantly noticed when any one of these access my file? And I know that they appreciate the possibility to preview the file before downloading it!

What do you dislike?

Actually, nothing. But if you want more characters, I'll repeat: actually, nothing! :)

Recommendations to others considering the product

I absolutely recommend it!

What business problems are you solving with the product? What benefits have you realized?

As I said, fast and reliable distribution of my show to quite a lot of TV stations, with the extremely useful feature of being noticed when any of these access my file. Plus preview feature, of course... and last but not least, months of accessibility to my files.

What do you like best?

Being able to send clients their own upload link so that I can receive files from them is our main use for this tool. For web agencies, getting content from clients is always the hardest part of a project. Digital Pigeon makes the management of this so much simpler.

I also like receiving alerts when things are happening via Slack.

What do you dislike?

I have no issues with the software. It's obviously incredibly fast and reliable - and it just works.

What business problems are you solving with the product? What benefits have you realized?

Getting large amounts of content from clients. Without a doubt, this has made the whole process simpler. But we know you use it to send work to our clients with their own branding. They always comment on how professional the file service is and like that's it intuitive.

What do you like best?

I like that it's helped us replace multiple pieces of software and cloud solutions, it tracks every time a file is accessed and allows us to receive files via a custom webpage portal from our suppliers.

What do you dislike?

That sometimes the emails sent from DP don't always reach clients - but that also has a lot to do with the strength of their IT system as well.

Recommendations to others considering the product

Give them a try - especially if you're in the media industry - the creators have a background that gives you reassurance they know what they're doing !

What business problems are you solving with the product? What benefits have you realized?

Gives us just the one piece of software/a cloud solution that's geared towards audio and video, which is our mainstay.

What do you like best?

Massive files can be shared very securely and easily. Many other services will throttle your delivery speed or number of downloads once you hit a certain threshold for sharing large files, but they don't tell you what that threshold will be until you hit it.

It helps with my resource planning as well to be able to see when certain people have reviewed shared files, allowing me to plan my projects even more easily.

What do you dislike?

I haven't figured out how to easily structure, and folder my files. Making it easy to place in multiple version when reviews come through, but allow me to go back and review old versions while a project is still active.

What business problems are you solving with the product? What benefits have you realized?

It is a fast and reliable distribution of our content, with the extremely useful feature of being noticed when any of these access my file. Plus preview feature, of course...

Response from Paul Evans of Digital Pigeon

Hi, thanks so much for the awesome review. In regards to folder structures, we have some guides here which will help you - https://digitalpigeon.zendesk.com/hc/en-us/sections/360000036135-Folder-File-Management

I hope that answers your question, but if not, email our support team and we'll get back to you ASAP. Thanks, Paul

What do you like best?

I like that I can send any file type...not only Quicktime movies...but audio files or project files. I'm not limited only to upload video for clients to review, I can get them elements of the projects as well. And I LOVE that we get notifications when a client accesses and downloads or views what we post. Because then you can either remind them when a lot of time has passed when you posted it, or prod them for notes if too much time is passing, and the clients can't lie and say "Oh, i haven't seen it yet."

I like that I don't need to tie it to clients. I don't need to authorize a select few people to "collaborate" with. I have my regular clients, and then I have the occasional one-off clients that I need to send things to...and I don't need to add them to any collaboration list, I just add their email and they can see it. They can also forward the email to other to view.

And I can use it to send my mom and dad a quick video of the kids without posting it to YouTube...give them something to download.

I like that things remain on the server for a specified time of my choosing. Either the default 90 days, or indefinitely. Up to me. As I have clients who consistently need to access a file, who don't download things.

What do you dislike?

That a client can't send something my way. They need to use Google Drive or WeTransfer. But it's not that big of a deal...not a deal breaker by ANY means.

What business problems are you solving with the product? What benefits have you realized?

I'm solving getting video files to clients to watch, and to download and watch, or keep...without needing to post on VIMEO or YOUTUBE and password protect. I can get them not only video files, but data files as well, project files, or music, or pictures.

Response from Paul Evans of Digital Pigeon

Thanks so much for the review Shane! Good news - we actually have functionality where you can receive large files! We will get in touch with you via email with instructions on what you can do to receive files from your clients. Thanks again.

What do you like best?

Firstly, you cant look past the sheer speed of the uploads and downloads. We've used everything and honestly, nothing else can compete. Digital Pigeon will use as much bandwidth as you can throw at it. We're using a Fibre 100/40 connection and are sending files ranging from a few hundred megs up to 200GB at a time. Speed is important for us as a business because our clients don't like to wait (and to be honest, neither do we).

Secondly, it looks great. All our download pages are custom branded and recipients receive nicely formatted emails when they have files to access. It makes for a really slick user experience for our own customers, and it helps maintain our brand.

What do you dislike?

There isn't anything that we dislike, more just features that we would love to see in the future. eg. Keyboard shortcuts in the desktop app, integration with a ITTT service etc. But these are all cherries on top.

Recommendations to others considering the product

If you use WeTransfer, Dropbox, Hightail etc to send files, then you'll be amazed by how fast and reliable Digital Pigeon is. And the people receiving the files will love it too.

This software has become a core tool for us at Post Lab IO and we use it every day on every single job. We're a services business and the product our customers take away are FILES. So the way in which our customers receive their files from us is super important.

Everyone I've recommended this to has loved it, and its becoming the default tool of choice for post-production companies in Melbourne.

What business problems are you solving with the product? What benefits have you realized?

Large file transfers, file access and video previews have always been the bane of post-production. Our processes with clients are very repetitive, we export a video, upload to a video sharing service, send them a link. When you're doing this dozen of times a day, and for multiple clients, it starts to get messy. And you lose out on our own brand to whichever video sharing site you use. With DP, the time-consuming part is automated, we export the video and drop it into DP, its up and away within minutes and the client gets an email.

What do you like best?

I love that we have been able to set up a simple system that entrants to our film competition can use to deliver their films without first needing to contact us or set up file delivery systems etc. I wanted a drag and drop system that was as easy as YouTube and it's turned out to be even easier which is crucial for the range of entrants we have.

What do you dislike?

I don't dislike anything about Digital Pigeon. They are a responsive service who have bent over backwards to assist our organisation and I'm pleased to be associated with them.

Recommendations to others considering the product

It's fast, simple and reliable so I highly recommend it.

What business problems are you solving with the product? What benefits have you realized?

We needed a simple delivery system that didn't require excessive management on our part and was simple for film-makers to use. Digital Pigeon's system has released us from confusing set-ups that don't work well for the film-makers or us.

What do you like best?

I've been using digital pigeon for work and pleasure for more years and it is quick, responsive and did everything I needed to just work. It's nice having stuff that just works. They have been quick and informative to any support emails also

What do you dislike?

I couldn't figure out how to get a rendered movie file I had to send to my daughters iPad for her school assignment to download instead of just stream and play.

What business problems are you solving with the product? What benefits have you realized?

Response from Paul Evans of Digital Pigeon

It should be as straightforward as pressing the 'download' button. However, you will require another app installed on the iPad that can handle local storage. I believe this is just the way iOS handles things.

Feel free to email us at help@digitialpigeon.com and we can investigate this further if you need! Thanks again!

What do you like best?

The speed and the reliability, and the ability to customise the notifications to suit my requirements.

What do you dislike?

There's not much to dislike - but I did have a big project recently with over 40 videos and it would have been handy to be able to share a project folder? Rather than sharing the files individually...maybe I'm just a noob and there's already a way to do this?

Recommendations to others considering the product

Very reliable, very quick and great support team (who always send an email just to check in)...

What business problems are you solving with the product? What benefits have you realized?

What do you like best?

I use Digital Pigeon multiple times daily. It's so simple to use, give you plenty of sharing options (expiry dates, permissions, previews etc) and being able to see when/if people have looked at your files is great too.

What do you dislike?

Could do with some additional plan options since we often go over our monthly quota, but overage costs are very low. So not a big issue

What business problems are you solving with the product? What benefits have you realized?

Getting our work to clients in a way that is simple for us to send and looks good for them to receive.

What do you like best?

The Pigeon, is great, it's easy to use, either from iphones or computers.

What do you dislike?

We have a few people accessing the pigeon at our end and we can't see who's downloaded the files, so sometimes get confusing for our staff. Would love a feature to be able to see that files have been downloaded.

Recommendations to others considering the product

This is great software, 1000 times easier and better than dropbox...

What business problems are you solving with the product? What benefits have you realized?

We found immediate benefit when starting to use this software. Our clients can quickly send over files without having to sign up to any program, simple drag & drop...!!!

What do you like best?

I've tried a number of file transferring services for my business and Digital Pigeon is by far - THE BEST! I've had zero issues from clients and the system integrates wonderfully with my website. The support is also excellent.

What do you dislike?

So far I have found nothing to dislike.

What business problems are you solving with the product? What benefits have you realized?

I need to transfer very large files to and from clients quickly and reliably. Digital Pigeon does this very well. The widget system means that it integrates seamlessly into my website so that clients aren't redirected elsewhere.

What do you like best?

No unnecessary bells and whistles, a perfect balance between really intuitive, versatile functionality & easy to use mixed with speeds I haven't seen matched elsewhere. Customer service has been second to none with very specific requests being addressed & implemented within weeks.

What do you dislike?

The user interface could be more easy on the eyes, however it doesn't get in the way.

What business problems are you solving with the product? What benefits have you realized?

Digital Pigeon solved a longstanding issue with sharing video / other files with clients, in a simple, powerful way.

What do you like best?

Ability to brand your transfers gives a very professional look and ability to track behaviour of the receivers of files. also the ability to set up a link for other collaborators to share files with you on the same platform is a great plus. A very comprehensive and feature rich solution.

What do you dislike?

Nothing really though i just haven't worked out how to move a file from my received files to a sending file where i'm replacing the previous file. I guess i'll work this out in due course. Nothing apart from this has cropped up so far.

Recommendations to others considering the product

Highly recommended in comparison to other options for video transfer such as Dropbox etc

What business problems are you solving with the product? What benefits have you realized?

Being able to get a professional presentation transmitted to guys in the field and on the move. The preview is also exceptional and can be used directly to share a presentation although at low res. All in all far more satisfactory than other tools such as dropbox.

What do you like best?

Ease of use. The interface makes transfer of large files extremely easy. You can complete your correspondence without having to wait for large files to upload. And edit content of a mail AFTER it has been sent. Great FTP platform.

What do you dislike?

Nothing. Always been solid and robust. platform. Never had a single issue.

Recommendations to others considering the product

try it. Buy it.

What business problems are you solving with the product? What benefits have you realized?

What do you like best?

Love the speed, the reliability, the ease of use but best of all is the customer service. If you ever have any questions or concerns the response times are amazing. As a company we have tried all the digital delivery systems and this one stands out by a mile.

What do you dislike?

Nothing really, it just works smoothly and efficiently.

Recommendations to others considering the product

Give it a go...you won't regret it!

What business problems are you solving with the product? What benefits have you realized?

Obviously the need for couriers has disappeared from our business, but working on projects with overseas clients it's great to have the ability to upload to various overseas servers

What business problems are you solving with the product? What benefits have you realized?

What do you like best?

Our company switched from regular cloud file transfer app to Digital Pigeon, I use this service almost every day and I must say the interface is simple, easy to use and the data transfer is very fast. I definitely recommend this.

What do you dislike?

Nothing really... I haven't really come across any flows with this product.

Recommendations to others considering the product

Yes.

What business problems are you solving with the product? What benefits have you realized?

Sending and receiving files from customers for troubleshooting purpose.

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