BPM: A Global View—The Hype about Simulation and Optimization

BPM: A Global View—The Hype about Simulation and Optimization
Some business analysts suggest that simulation and optimization are a major benefit of BPM and can be easily carried out by business operatives. Rashid Khan believes this is wishful thinking but devoid of reality. He argues that successful simulation depends entirely on the quality of the assumptions a business analyst makes about a large number of parameters. To make the correct assumptions requires a deep understanding of the process as well as a serious understanding of math and statistics. Where do you stand on this issue?

Rashid Khan

Rashid Khan, author of Business Process Management: A Practical Guide, is the Founder of Chatty Solutions (www.chattysolutions.com), a company that markets a mobile application platform. Previously he leveraged his entrepreneurial skills to build Ultimus (www.ultimus.com)into a successful global enterprise. In 1983, without any outside capital, Khan founded SINTECH, Inc., a start-up that pioneered the use of application software for mechanical testing automation. After a successful run in which he turned the company into an industry leader, he sold SINTECH, Inc. to MTS Systems Corporation. In 1994, Khan founded Ultimus, providing the start-up finances on his own to allow the company to pursue a long-term vision unencumbered by short-term financial objectives. Ultimus became a recognized leader in BPM employs 270 people in seventeen offices across the globe. Khan holds an MBA from Harvard Business School, a Masters in Computer Science from University of California at Berkeley, and a B.S. in Computer Science from M.I.T. Khan can be reached at rashid@chattysolutions.com.