click on Pharos, then Print Release button to select any print jobs you want to print. (Your print jobs will be held in the queue for 2 hours.)

Direct Printing: To print to Canon copiers in the college you will need to install new print drivers. Once you install the new printer driver('s) you will now be looking for printers named: MLFTC.WEST, MLFTC.TEMPE, or MLFTC.POLY. How to direct_print.pdf

To use a copier you will need to login using your ASU Sun Card or ASURITE login. There is a card swipe on the right side of each copier. Once logged in you will notice a new option called Print Release. You will use this option for any secure print jobs you send.

·To print you will need to install new drivers. You can install direct print drivers for specific copiers, and a secure print driver to print and release at any college copier. Once you install and test printing please uninstall any previously used printers that were setup to print to the copiers.

How do I install new print drivers?

UTO is working to automate this process. You can use the attached Windows/Mac instructions to install the new drivers yourself. The drivers are located at http://education.asu.edu/print

What is secure printing?

Secure printing allows you to print your document to a secure holding print queue. You can then go to any college copier and release your print job. You will just swipe to login to the copier, click Print Release, and select any job you want to print. Print jobs are held for 2 hours in the system.

What if I am unable to login with my Sun Card or ASURITE?

If you are a new employee to the college you may have not been added to the database. Contact Elizabeth.Mirabal@asu.edu for assistance.

You may have been issued multiple ID's over the years and you are not using the most recent issued. The system will only recognize the last issued ID. To verify visit a Sun Card office or contact Elizabeth.Mirabal@asu.edu.

When I login to the copier, or print, I am asked to select an account. Why?

Most users are associated with 1 account, or cost center. Users who work in multiple departments, or work on different grants, may be setup to choose which cost center the printing/copying is associated with. If you unsure which account to use, or why you have multiple accounts, please email rb@asu.edu.

Why does the copier list a price for my printing/copying/scanning?

These are the costs associated with the college providing you these services. These charges are charged to the college and not you personally.

My ASU account was charged when I used a college copier?

If you notice any of these charges on your personal ASU account please send an email to Elizabeth.Mirabal@asu.edu with details of the transaction. We will ensure those charges are reversed for college employees. You are responsible for any charges on other Print Anywhere devices in the university outside of our college.

If you have two stripes on the back of your ID card, you have a Pitchfork ID and need to swipe the black stripe. The gold color stripe is for your bank account and should not be swiped at a Print Anywhere device. A good rule of thumb is to look at your card and make sure your picture is facing upright when swiping.

Why was my scanned document split into multiple files?

Devices have been configured to split large PDF documents into multiple files to ensure they will send through email.

What should I do if my ASU ID card is lost or stolen?

For lost or stolen Sun Cards and Pitchfork ID cards, contact ASU Card Services as soon as possible.

Can student print to our copiers?

Only authorized student workers and research assistnat grad strudents can use a ocllege copier. This is the same practice as before this change.

I want to setup multiple cost centers to track.

If you would to request multiple costs centers fo rtracking epxenses related to specific grants or projects please contact rb@asu.edu.