Select Size:

We use our own size chart but not standard AU size chart. To make your dress fits perfectly, we strongly recommend you fill in your details or select the fittest size: 'How to Measure'.DO NOT add padded bra to your bust size. DO NOT add high heels length.

Colors on your computer monitor may differ slightly from actual product colors depending on your monitor settings. Due to the slight color shading in different batch, please place bulk order at one time.

Most of the dresses on our website do NOT include the accessories in the images, such as wraps, gloves, veil, handbag, etc.

The lace fabric is hand tatted, it can't be exactly the same as the model picture.

This dress is Tailor Made. Whether you choose our default size or custom measurements, our tailors craft each dress to order (See The Creation of Your Dress).

No Worry about sizing issues! Millions of our customers have verified that they have received the correct sizes from Queenie by following our measuring guides. We have put a lot of work into making them accurate and easy to use(See Measuring Guides)!

If you choose our default size, select the size that best matches your largest measurement (bust, waist or hip), if you're between sizes, it's usually best to order the larger size so you have room to move, or so alterations can easily be made. But we strongly recommend you customize it by following our measureing guide.

Please Note: This dress size chart is a little different from standard size chart, we strongly recommend you get your body measurements and select the fittest size or customize it.

Rush Order: Your order is preferential, refer to the rush order options for details.

In Stock Dresses: In Stock items which will be ready within 3-5 days before shipment. Shipping time 5-8 days. Total time 8-10 days.

We will send you a mail about the tracking information as soon as your package(s) is dispatched.

We priorities only the product(s) which you select the Rush Order option(s) in your order.

Please Note: Besides United Kindom, we ship worldwide to nearly every country(See Locations We Ship to). The shipping time above is for detail address of United Kindom only, other countries and P.O Box/APO/FPO/DPO address the shipping time will be 2-3 days longer, please contact our customer service for detail.

A perfect-fitting dress starts with perfect measurements. Before ordering a dress from QueenieBridal, we strongly encourage you measuring accurately.

DO NOT add padded bra to your bust size.

DO NOT add high heels length. (We’ll add an extra 2inch onto floor-length dresses to fit high heels)

1. What payment methods do you currently accept?

We currently accept payment via Credit/Debit Card.

2. What kind of warranty or guarantee do you offer on your products?

Our QC department will re-check the dress you ordered is correctly before they are packed and sent to you. And we accept return for quality problem within 7 days of receiving the dress.

3. How long is the delivery time?

We will send you an email about the tracking infomation as soon as your package is dispatched, you can track your package online. The delivery time depends on your local carrier, normally around 4-8 days.

4. Can I receive my package on the Estimated Delivery Date?

The date is estimated only, your package will arrive around the date, the delivery date depends on your local carriers, holidays, weekends, etc. Most of our pacakges arrived 1-2 days before the EDD.

5. If the train/strap(s) could be removed/added? Do I need to pay extra money?

Yes, we provide free alteration service of tailor made dresses for our customers. For any alteration please just leave note in Special Requirement input box while making order.

6. Can this dress be made in floor length/short? Do I need to pay extra money?

We provide free length alteration of tailor made dresses. Please put in your hollow to floor/hollow to hem length in Special Requirement input box while making your order.

7. Whether or not I could get the dress to fit with being pregnant?

Yes, but it is suggested that you tell us your body size about a month ahead of the wedding. We can make the dress fit your body.

8. Is your size chart based on UK or USA standard? How is better to order right size?

Our size chart is made on our own, different from UK and USA size. You need to check our size chart to choose the right size. You may also refer to our measuring guide to see how to get professional measuring.

9. If I order this dress in a standard size, can i return it if it does not fit or if I just do not like it?

We only accept return for quality defects, damaged or mis-shipped items. So please measure your body precisely in accords with our website size chart. Each dress you order will be made from scratch totally according to your specifications. Our tailors will make the perfect dress for you.

10. Do you have local store that I can visit?

QueenieBirdal is an online brand, we don`t have local shop for present. However, we provide customized design and product photo before your booking to ensure the dress quality. You are welcomed to contact us for any questions about our dresses.

We carefully select the best quality fabric and beads, pearls, lace, threads to create every dress. We look for vibrant colors, beautiful sheen and rich textures in every material that goes into your dress.

Professional Design & Tailoring

Our experienced tailors will begin designing & tailoring your dress according to the specifications in your order. All of our main tailors are over 10 years working experience.

Elegant Beading & Embroidery

Every bead & embroidery on the shoulder, waistline of your dress is sewed by our professional tailor, every detail reflects our elegant and classic design. It will be the best Tailor Made dress you ever have.

Hand Ruching & Appliques

Ruched detailing and applique is not only decoration for your dress but also creating a figure-flattering silhouette. Our tailors do all ruching and appliques by hand to create the perfect shape and fullness on each dress.

Strict Quality Control

In the factory, we check every details of the dress for you. Then our quality control department re-check and take photos for the finishd dress, make sure the related accessories are included before they are packed and sent to you.

Fast & Safe Delivery

We have built a firm long-term partnership with DHL,UPS,FEDEX, TNT, Royal Mail, AU Post, etc. We choose the most efficient carrier based on package weight and location. We will deliver our dress to you on time and safely.

Fast & Safe Shipping We have built a firm long-term partnership with DHL,UPS,FEDEX, TNT, Royal Mail, AU Post, etc. All our dresses can be reached to over 170 countries worldwide in a precisely timeframe.