I am so past aggravation...I bought premiere elements on 12/16 and have been using it every since. Today i went to work on a video project and it will not open up past the welcome screen. Now I find out Adobe offers no support other than this forum. If I uninstall the program and re install it will my original serial number work?

Did you purchase the program as a download which would be specific to your computer operating system? Do you have the purchased serial number that came with that purchase? If yes to both, you should be able to install those installation files to this same computer. The saved project should be unaffected by the uninstall reinstall. Just do not do anything to the source media that went into the now saved closed project.