Registration can also be completed in person at the early packet pickup (see more detail below on early packet pickup times and locations) or on RACE DAY.

Is it safe to register online with my credit card?

Yes, Hermes Sports & Events has partnered with Active, who is a leader in online registration. It is safe and secure. There is a small processing fee when registering online. If you are not comfortable registering online, you may send your registration with a check through the mail.

If I am registering with a family member, can I fill out one registration form?

No, we require individual entry forms for each participant to make sure that we have all the information we need for that participant. We will not accept two or more names on one form.

Will you send me a confirmation?

All online registrations will receive confirmation via e-mail. For mail-in registration, you will receive a confirmation email as long as you provide a valid email address on your entry form.

If I am pre-registered for the race, do I need to bring anything to packet pick-up?

It is not required but we ask that you bring your confirmation email for easy pick up

Can someone else pick up my race bib and t-shirt?

Yes, both can be picked up by/for family and friends. Please have them bring a copy of your registration confirmation for easy pick up.

Results and Awards

How is this race timed?

This race is an officially timed event using the disposable B-tag timing system. Timing chips are attached directly to the back of your bib number and are to remain adhered for the duration of the event. You do not need to return your timing chip after the race.

Where can I see my results?

Results will be posted directly after the race on our website. Locate the race and click the ‘Results’ link or on the home page, go to the Race Results tab. You may need to refresh your browser to view.

Race Day Logistics and Information

Dogs and strollers are welcome, but please stay to the back of the start area for the safety of the runners.

Refunds and Transfers

I can no longer participate in the race due to an injury or scheduling conflict, can I get a refund or transfer to another person?

Sorry, but all entries are non-refundable. Once we’ve received and processed your entry, you will not receive a refund, you may not give or sell your race number to other people, and entry fees are not transferable to the next year’s race.

You are able to transfer to another person for a fee of $10.00. This can be done at any of the packet pickups prior to race day. *There will be NO transfers on race day!

Transfer Information

To complete a Transfer, go to your profile on Runsignup and chose either the refund transfer or gift transfer option. Enter in the Transferee’s name and email to send them the transferring registration. Once the transferee completes the registration, the original registrant is removed from the race.

Refund Transfers: Transferee pays the current price of the registration. The original registrant pays a $10 transfer fee

Miscellaneous

You may walk the course, however police may ask you to move to the sidewalk as the race draws to an end.

What is the weather typically like at this race?

The weather in Northeast Ohio is always unpredictable! For up-to-date forecast information,click here.

What should I bring to the race?

While this depends on personal preference, a typical race packing list includes your running shoes, spare shoes/socks in case of inclement weather, layers or a change of clothes, a watch, your registration confirmation (if you need to pick up your packet), and your race bib (if you have already picked up your packet).

How is the course- does it have many hills?

For the most part the course is flat. There are some small hills along the way.

For how long will the course be open?

The course will stay open until about an hour after the race start time. Ultimately the police decide when to close the course for everyone’s safety.

Will you email me more information closer to the race?

Only if it’s something urgent. All of the current information about the event can be found on the main Reindeer Run page. You can call us at 216-623-9933 with any questions!