C&T Intergenerations Program at the Ring House

As I walked into the library, I could see a few elders wanting help on their electronics. I helped shelve books in the library because every elder person was being occupied by someone. After a few minutes, someone called me and someone else over to help an elderly man with his cell phone. It was a pretty old Samsung flip phone, but I had decent experience with it because my mom has one. His problem was that a voice command menu popped up every time he opened his phone and he didn’t want that. We tried everything to the best of our knowledge like restarting the phone, changing the settings, and more, but it didn’t work. Finally, I tried searching the problem up on my IPhone, and an answer came up. I decided to try it. I followed the instructions, and it worked! The gentleman was really happy when he saw that it worked, and applauded. Then he told us that he went to China in 1980 and he was a professor in computer science. He thanked us one last time and left. I felt really good to see a person that was so happy because of my help. I learned that I have to never give up when finding a solution no matter how hard it is.