As per our quality procedure we contacted Mr Prichard to arrange a quality visit. Mr Prichard stated that he has never seen such a clean working and polite staff and was very impressed by the perfectionist approach of Westward from the boiler annual servicing to the fitting of a fireside suite. He went on to say he was overwhelmed with the high standard of work that we have carried out. Mr Pritchard (Swansea) - June 2016

I want to pass on a compliment to you especially Steve who came to sort out the heating issue. Julie from admin was very impressed with Steve and his professional manner and more importatly how he rectified the issue / fault. Mr Upton (Swansea) - February 2016