This item can be shipped to your home. Or pickup this item at your local Ace Store for FREE*.

*Items shipped from our warehouse to stores in Alaska and Hawaii will receive a 70% shipping discount.

30-Day Return Guarantee

We want you to be fully satisfied with every item that you purchase from www.acehardware.com.
If you are not satisfied with an item that you have purchased (excluding Gift Cards and
gas-powered outdoor equipment*), you may return the item up to thirty days after the original
purchase date to receive a store credit (less shipping, handling and other charges). We recommend
that you make returns of online purchases to an Ace retail store near you which will issue your
store credit. If you do not have an Ace retail store near you, please contact a Customer Service
Specialist by calling 1-866-290-5334 for complete return instructions. Please refer to our
Return Instructions for more information about returning a purchase.

The item must be returned in good condition, in original boxes (whenever possible), and
with all paperwork, parts and accessories to insure full credit. After 30 days, please contact
the manufacturer directly.

*Gas-Powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the
Equipment has been drained of these materials.

I needed the phone for my door security intercom and bought this one since it was suppose to be a wall mounted phone. The problem is the phone does not "hang up" when in the wall mount position due to the weight of the handset. It does not put enough pressure on the disconnect button. So this phone is going to Goodwill!

I bought the product online for a neighbor who could not fine one in a box store. The phone is identical to her old phone. What bother me was the time it took to ship vs ordered, I believe it was 4 days. You should be able to do better.