The "I Booked my Car" Thread

This is a discussion on The "I Booked my Car" Thread within What Car?, part of the BHP India category; Originally Posted by xingamazon
Hi Praz,
Is April 1 because of some waiting time or something, or was it your ...

Clarifications from the SP:
1. Insurance can be got from outside (non-dealer) but no cashless facility for claims in such a case
2. Car stereo needs to be fitted from the dealer only else electrical warranty will be void. Reason being only VW-specific couplers allowed for wiring. Only Kenwood brand available.
3. Std. warranty of 2 years/50k km. Extended warranty to be decided yet.
4. No free servicing. First and subsequent servicing 1 yr/15k km. Synthetic oil used. Apprx. servicing cost Rs. 8000/-
5. He also gave me a list of accessories. Needless to say, they were priced at a premium. Surprisingly, price quoted by dealer was more than that mentioned in the car configurator section of VW India website.

All in all, initial experience with the dealership has made me wary of after sales at VW.

autoluv, Are you sure on the servicing cost? Bangalore dealer gave a figure of around 4-5K. He told the figure is 9K even for a Jetta, not sure how much truth in this.I don't understand why they are not announcing the extended warranty yet even after a month of launch. Looks like the dealer is short charging you on accessories.Even I am very much wary of after sales going by the initial experience.

Finally booked it after 2 months of discussions and test drives. Dealer has agreed to provide car with Michelin tyres, even if he has to swap them out from another car in stock yard.
Accessories planned from dealer - corner protectors, side protectors, reverse parking sensor, 3M sunfilm (CR series), underbody coat