East Manor is a class act you can depend upon for fresh dim sum and good service. Customer service is superior: after we had inquired about char siu bao (pork buns), the very next cart bearing them came right to our table. And the hearty shu mai is a must, and as we were leaving, an intriguing whole crab special circulated the packed room. One nice point on the two-story layout: if you arrive late, the line forms mostly inside the restaurant's first-floor lobby.