The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

I went into Gilman Honda to get a new tire on my Honda Accord and fell in love with a 2015 Tahoe on the lot. I just went to look at it and met JW who helped me from start to finish on me just wishing I could have the Tahoe. JW from the start new exactly that's the only suv I wanted and new where I need to be on my trade in and to
Get my
Payments where they needed to be. I walked out as a Tahoe owner thanks to JW

My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!

I couldn't be happier with the quality of the car, the price, or the customer service at Longhorn Sport Imports. Everything went well. The dealer provided excellent information and was helpful in getting a mobile company to provide a mechanic's perspective on the car. I will probably return to this place whenever I need to replace the car I purchased. Thanks, A.J.!

Jason Shanks has been the salesman for 3 of my familys' vehicles now. He helped me get into the exact model of RAV4 I wanted (heated leather seats; I have major back & hip issues and use them year round, they really help). There was only one on the lot with them, and it was a bit out of budget. We test drove another and he spent the time to work out the numbers to see how much extra it would be to install the seats in that model, but he also talked to his manager and we actually got the one I originally wanted right at my budget! We made the deal on a Saturday, and the following Monday was a bank holiday, so we had to finish up Tuesday. They cut it super close, but he got me in less than hour before they close to finish signing and get me on the road. I'm a single mom, new to the area, and wouldn't have had a ride up there again til the next weekend...him getting it done so late Tuesday saved the day! It's a little nerve wracking to have a 2 year old at home and no vehicle, but I don't have to stress on that any longer.
I'm incredibly impressed with him and their sales team, absolutely in love with my new car. If any of my friends are in the market for a Toyota, hands down I'll be sending them Jason's card. Thank you, Jason, for getting this single mom back on the road in something so safe and reliable for my little guy!

The sales Manager, Maintenance Manager, along with along with Sales Staff ,represent the best of the best. I was in, selected the vehicle that I had screened on the internet , no haggle as to making a deal, first offer agreed upon necessary engine light repairs taken care of, and I was out, and on my way. Keep up the great work I hope to send customers your way! God Bless!
DHP

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