HTC, could you make a software to let us turn off the sensors manunaly. We can find bad sensors and close it by software. But the main question is why all have worked good earlier with the same cables, without closing sensors etc. HTC, ( @jagibson ) please comment this 3 idias about this problem: 1. Something happened with software, so it's intresting for me, why HTC and Steam unable to solve it, why they don't give us old ver of software to test? 2. Bad cables (Spoilage) , which , after some time, begin provide more energy power then normal, and overheat HDM. I hope it the right answer. Soon i can test 2 different cables. But here (http://community.viveport.com/t5/Technical-Support/flashing-grey-screen/m-p/10066/highlight/true#M2643) stikaz wrote, that he tesed with new cable and it didn.t work. It's very bad. :( 3. Bad HDM's sensor (Spoilage) after some time the begin averheating even under standart energy power. And in different HDM the bad sensors are in the different places. (We can see, that some people wrote about bad sensors from the left, some people wrote they are from the right etc). @jagibson we are waiting you comments
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@jagibson please make a reaction to my post: "Hello everyone. Is there any news about our problem? I have 3 questions to HTC team. 1) Did you use the HDM with this problem with new cable? What was the result of this combination? 2) Did you send the new cables to your custumers, who has this problem? If you sent, how the result? If you didn't send, when are you going to send? 3) Now, after so many time, could you say, that your conclusion about bad cables is the right conclusion? Share us please, what test you did to be shure that the problem because of the bad cables. Thank you for your answers."
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Hello everyone. Is there any news about our problem? I have 3 questions to HTC team. 1) Did you use the HDM with this problem with new cable? What was the result of this combination? 2) Did you send the new cables to your custumers, who has this problem? If you sent, how the result? If you didn't send, when are you going to send? 3) Now, after so many time, could you say, that your conclusion about bad cables is the right conclusion? Share us please, what test you did to be shure that the problem because of the bad cables. Thank you for your answers.
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Hello, I bought it in technopoint.ru dns company. Dave0590 , when you tried your frend's HDM in your room, did you use your new 3 in 1 cable? If you used your cable and his HDM was OK, it would been mean, that cable isn't problem.
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According to what wrote here, it's obviously spoilage. HTC, it's important for us, how are you going to make exchange activity. I think, if we just take it to shop, they won't do all in right way, and after some time, back it to us with this issue, like we read here from some people.
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He everyone, my turn to show a lot of information ;) HMD Serial and date of purchase: s/n FA72NAB00209 Vive was bought in April 2017, made 02/2017 Grey Screen: does it flicker or stay solid grey? Solid grey When problem began (more or less): In May 2017. I described the problem in my comments here " About environment wrote before "I made a test. Firstly I started play in game (battle dome) before game temperature of front panel Vive (around the camera) was 28-32 Co, after 15 min it became 38-41, in that moment the flashing started. Then, I left Vive (without turning it off) close to cold accumulator for 30 min. After that the temperature was 23-26. I played the same game for 30 min (a little bit more, than last time, because the start temperature was lower) and flashing came back. I checked the temperature of the front panel, it was 38-41." During this test nothing else around me changed, there wasn't any other impacts or something else, which can make the flashing." Today the temprature in my room was about 27-28 C, and I could play 1 hour or a little bit more. Ofter the flashing started, the temp of front pannel was 39 - 40 C. My CPU temp was 65 С and GPU was 80 C Your location: Russia, Tyumen OS Version: Windows 10 , ver 1703 (r15063.483) Computer Make/Model or Motherboard if homebuilt: Asus P8H77-V LE , CPU Core i5 3570 RAM: 24 Networking or other cards plugged in to motherboard: Reaktek internal network, usb pci card (but i bought it after the problem started and it didn't help) Graphics Card: Asus 1080 Ti Turbo . Driver Nvidia 384.76 General Computing Environment and Set up: 1 Monitor via DisplayPort, 1 Xbox 360 Wireless Gaming Receiver for Windows, Asus Bluetooth usb receiver (i tried to dismiss it, but id didin't help) Steam Version: beta VR Home Beta enabled/disabled: enabled Viveport installed/not installed: installed ver 1.0.8889 (r1040) Oculus or revive or other VR environment installed: No Photo of the room your vive is in: HTC, how the progress of finding the solvation to this problem?
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