VISITORS TO HOSPITAL

Updated - effective from 14 May 2020 until further notice. Under COVID-19 Alert Level 2 visitor access to health facilities continues to be restricted.– details for all facilities...

Last updated:29 April 2020

Please remember, limiting our interactions with others is our best defence against COVID-19. Please don’t visit the hospital if you don’t need to. The following level 2 visitor restrictions are in place for all Canterbury DHB health facilities:

Visitors will be screened and asked to provide contact details upon arrival

Visitors who are unwell or have suspicion of COVID-19 will not be able to enter

Aged residential care: no visitors, however, family visits for palliative care residents who do not have COVID-19 will be considered on a case-by-case basis.

Specific and detailed visitor restrictions that apply to each hospital are available on our COVID-19 page.

ACC has information about preparing to return home from hospital, including transport, letting your regular doctor know what is happening, making sure you have the right equipment, and organising people to help you at home if needed.

Your ACC support coordinator can help with the following things once you get home:

Financial assistance to pay for things

Finding people to help with your personal needs

Making changes to your house to make it easier to live in

Preparing to go back to work

Getting transport when you need to go out

Waiting for your ACC claim

If you came to hospital with an injury, staff may have filed an ACC claim for you. However Canterbury DHB does not manage ACC claims, and after you go home you should contact ACC for any information about your claim.

If you have serious problems with your injury including severe bleeding, heart issues, or complications with a head injury, call 111 or go to your nearest Emergency Department (ED).

If you are in pain or have other issues to do with your injury, talk to your usual General Practice (GP) team – even if your injury was first treated at ED or a Canterbury DHB facility.

Page last updated: 18 December 2018

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