400 Smart LED 37" Philips TV

My previous T.V. could be as loud as I liked. I like it loud as I'm slightly deaf but am told my hearing is "within normal range"and no hearing aid is needed.

I can't hear the new T.V. and the supplier can't help. I have tried everything in the on-screen index. The factory default sound is at 30. I've put it to 60, which is the limit - it is slightly muffled and unclear and not loud enough.

Please, please, what can I do? I'm 83 and I can follow instructions but am not brilliant at all this new technology. I only want T.V. not all the "smart" things and I have no mobile phone nor any kind of computer.

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

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