When a battery is inserted into a Panasonic charger a green steady light will appear. When the green light goes out, the battery is completely charged, and ready to use in the camera. A blinking GREEN LED indicates a charging problem. The battery can be "shorted", though more often it is caused by a battery that is too hot or too cold. The battery should be allowed to come to room temperature before charging. Also, if the battery is 100% discharged, the blinking condition will subside after the battery has been on the charger for 10-15 minutes. If the condition persists, the battery should be replaced.

How do I install the software?

You can install the software that came with your camera in the same fashion as any other software you may have used on your PC. There are no special procedures unique to this software.

How do I insert/remove the SD card or battery?

The SD Card slot and battery compartment are located next to each other. They can generally be found on the bottom or side of the camera behind the door labeled "Memory card/battery". If you need more assistance please click here for Help &amp; Tutorials.

Put the small string through the metal bar and loop the rest of the camera strap through the small string.

How can you delete a picture you've just taken during Auto Review?

Press, "Playback" to bring up image, then press "Trash Can" to delete.

How can videos and pictures be transferred to my PC without using the supplied software?

Connect the camcorder to the PC via USB cable. After camcorder and PC are connected, drag and drop the files to the specified folder.Note: The files that are drag and drop cannot be edited, burn or playback using the supplied software.It is recommended to use the supplied software to transfer the pictures and videos to the PC.

How can the error message "Check card" be resolved when inserting SD card.

Confirm the SD card is not in "LOCK" position.Check if the SD works in the PC. If yes, format the SD card using the PC and reinsert the SD card.If the issue persists try to use a different SD card. If the issue remains on all of the SD cards the camcorder needs servicing. Click the link below and submit a new repair request: http://shop.panasonic.com/ecom/onlineRepair/login

How can I take better pictures with my camera?

Taking better pictures comes with practice and an understanding your camera. You must learn which settings are best for various types of photos, but eventually you will see that you are taking better photos and enjoying your new camera more and more.

You may register your products online by clicking here. It is not necessary to submit this form in order to effectuate the limited warranty. As long as there is a copy of the receipt, your product warranty begins from the date of purchase.

How can I maximize my SD Card?

The maximum amount of space will be achieved when all previous photos have been deleted. The actual number of photos your card can hold will vary depending on the size, resolution and content of the photos.

How can I download video to a MAC?

Connect to your Mac with the USB cable and import with iMovie 11.

How can I copy photos to my PC?

To copy photos to your PC, perform the following steps.

Launch the "PhotoFunStudio" program.

After the program has opened click on the "Copy to PC" icon.

Click on the icon of the connected device.

Please wait while photos are imported.

The pictures showing will be imported when you click "Next".

Choose the save destination by clicking on the "Browse save destination folders" then click on the "Execute" button.

You can check the repair status of your camera by clicking on the link below and entering your email address and password. Click Here or contacting our Call Center at 1-800-211-7262.

How am I able to correct the error message that my laptop does not find the new equipment whenever I connect my Camcorder to the laptop?

Make sure that you are using the supplied USB that comes with the Camcorder. Then, attempt to connect the camcorder to a different USB port. Also, you may try to connect to a different PC to determine whether the issue is with the PC or camcorder.

English is not my native language and I've noticed that Panasonic's cameras sold in the U.S. only support English and Spanish. How can other languages be added?

Unfortunately, they can't. The languages are embedded into the microprocessor, and selected for each regional version of our cameras. A note of warning - do not attempt to load firmware intended for another region into your camera. It will not change the available languages and it may seriously damage your camera. Such damage is not covered under the product warranty.

Does this camera us SDXC memory cards?

Yes, it can use standard SD cards, SDHC cards, and SDXC cards.

Do you supply software for Mac OS10?

We regret to inform you that Apple support is not provided with this product.

Do I need to install firmware updates for my camera that are posted on the Panasonic website?

Firmware updates are usually not mandatory. They are released to correct minor issues that were discovered after the product was released. We suggest you read the description of what changes the new firmware makes. If you are experiencing that condition, you may wish to install the update.

Do I get software with my camera?

PHOTOfunSTUDIO 8.0 LE (Windows XP/Vista/7). This software allows you to copy still pictures or motion pictures to a computer and sort the copied pictures by their recording date and time, model name of the digital camera used, or other attributes. You can write pictures to a DVD, create a Slide Show using your preferred music or effects and so on before saving it to a DVD.

Can you connect this camera to my TV?

Yes, with the supplied cable.

Can this camera take video?

Yes. This unit can record motion pictures in either AVCHD or MP4 formats.

Can the camera's menu be shown in any other language?

Cameras sold for the US market generally support English and Spanish. Portugese is also now supported in some 2012 models.

Can I use larger (4GB or more) SDHC or SDXC cards in my camera?

Unfortunately not. The transition from SD to SDHC, and from SDHC to SDXC also required some hardware redesigns.

Cameras that are compatible with SDHC will have the SDHC logo on the camera body. 2010 models compatible with SDXC cards will have the SDXC logo on the camera body. More info on the various types of SD cards can be found at http://www.sdcard.org/home/

Can I use a class 10 SDHC card with this camera?

Yes, you can.

Can I retrieve video that I deleted from my SD card?

There are third party software products on the market for SD Card recovery.

Can I record in PAL?

No, NTSC only.

Can additional languages be added to the camera?

The camera is unable to add additional languages.

Are there firmware updates available for my camera?

If the "Drivers &amp; Downloads" tab is visible, then there are updates available for your camera.

Firmware updates are occasionally released to correct minor problems that may have been discovered after the camera was released. Not all cameras may experience the issue that was responsible for the firmware update. Review what the firmware changes and see if you are experiencing the problem that the new version corrects. If so, install it - If not, no need.

Are cameras sold in the U.S. covered by an International Warranty?

Generally, no. Some cameras sold abroad are sold with an international warranty. In order for the warranty to be valid, the proof of purchase must show that the camera was purchased in a country that offers products with international warranties. "Gray Goods", foreign versions purchased in the U.S. would generally not have a valid U.S. warranty, and in some cases even obtaining an out of warranty repair could be a problem when parts are not available.

What should I do if my camera won't turn on?

First, ensure that the batter is fully charged, keeping in mind that the charge indicator light turns off after charging is complete (approximately 90 minutes). A depleted battery will usually cause the camera to power on, and then quickly off. If your battery is more than a year old, it may need to be replaced. A new battery can be purchased from the Panasonic National Parts Center by calling 800-833-9626 or visiting www.Panasonic.com/parts

What is O.I.S?

O.I.S (Optical Image Stabilizer) helps to reduce the effects of shake during the recording while walking, or holding the unit and recording the subject while using zoom.

What is AVCHD?

AVCHD stands for Advanced Video Coding High Definition. AVCHD is the format for recording and playback of High Definition Videos.

If you have a second battery, try it to see if you can power on the camera. If you don't have an extra battery and you're sure the battery you have is fully charged then the camera may need to be serviced. Click Here.

Is there any software for the Mac OS that will work with the camera or camcorder?

Yes, iMovie and iPhoto can be used to import the video and pictures.

Is there any benefit to buying "ultra fast" SD / SDHC cards?

For basic digital still photography, any speed card should work just fine. If you shoot a lot in "auto bracket" or "burst" mode, a faster card will allow you to shoot more images while decreasing the time the camera may pause to allow images to be written to the card. For motion HD video, faster cards (Class 6) are required due to the amount of data that is being transferred in real time.

Is PHOTOfunSTUDIO compatible with Mac?

No, PHOTOfunSTUDIO is not compatible with Mac.

In some situations, I find that iA mode does not produce as good a quality as using "P" mode and making some manual adjustments. Why is that?

iA mode will attempt to select the best Scene Mode for each photo. It does so by evaluating the photo and comparing certain key points against a list of typical conditions. As with any "auto" operation, variations and exceptions will occur where auto modes will not produce the best results.

I'm using the iA mode on my Panasonic camera. Sometimes the photos aren't coming out as good as I feel they should. What should I do?

iA (Intelligent Auto) modes are created to improve specific shooting conditions assuming certain conditions exist. It's possible that one scene can be similar to another and the scene mode would not provide the optimum results. In such cases, we suggest using the "P" Program mode. Digital photography allows the customer to see the end product immediately, without the cost of film processing and printing.

I'm traveling overseas and need to know if I need a voltage converter?

The charger that is provided with your camera will work with global AC power, from 90 - 240 VAC; no "power transformer" is required. You will however require a mechanical adapter plug to convert the two pronged plug used in the U.S. to the power connection type used in the countries you will be visiting.

If a SDHC, SDXC Memory Card is used for continuous video recording, will it stop recording when it reaches 4GB?

In AVCHD video recording, the file will be divided, but it will not stop recording video. However, in MP4 video recording, recording will stop when 4GB is reached.

I'd like to know if the lens on my Lumix Panasonic camera is plastic or glass?

Panasonic has never made any digital still cameras with plastic lens elements. On some models, the other lens case parts may be plastic, but the optics are high quality glass lens optics.

I was looking for a new SD card for my Lumix and found some that are Wi-Fi enabled ("Eye Fi" brand and similar). Are these compatible with this particular camera?

Panasonic does not specifically set up our cameras to work with this type of SD Card. The best thing to do is check the website of the manufacturer of the card. They usually list all the cameras that their card works with.

I saw a notice on Panasonic's web site that a firmware update was available for my camera. What is a "firmware update" and is it important that I install it?

Panasonic may occasionally add a new feature to the camera, or if we discover a minor problem after the camera started selling Panasonic may issue new firmware to make the necessary changes. Any new firmware release includes a description of the changes it makes. If you are having the problem it corrects, or if you want to add the new feature, follow the instructions and install the update. You should always begin the firmware update usong a fully charged battery.

I purchased a third party battery for my Panasonic Lumix camera and have discovered it doesn't work. Why is that?

Panasonic's digital still cameras include safety technology that can authenticate a genuine Panasonic battery. Compare to older type nickel cadmium batteries, today's Lithium-Ion batteries can store substantially more power. With this increase, additional safety measures must be included to guard against over charging or short circuits that could cause damage to the camera or even personal injury. Many after market batteries do not include these safety features. Panasonic's design places the customer's safety first.

I purchased a new (larger) SD card for my camera. My PC is unable to view photos on the card, but my camera can. What's wrong?

SD cards larger than 2 GB are classified as SDHC cards. SDHC cards use a different file structure that requires your PC's card reader to be SDHC compliant. The reader in your PC may not be SDHC compliant.

I need to download PHOTOfunSTUDIO.

PhotofunStudio cannot be downloaded from the Panasonic web site. If you own a Panasonic camera, please contact our parts department. You will need to provide a copy of your proof of purchase. There is no charge for the software, but there is a minimal charge for the shipping and handling.

I need drivers for a Mac.

There are no drivers required for either Mac or PC.

I need a RAW driver.

RAW files require more than a driver to view the files. RAW files can be read using photo editing programs such as Adobe's Photoshop or Aperture. These companies also release software updates to allow their programs to read each manufacturers newest camera's RAW files. Panasonic's G series cameras also come with Silky Pix, a simplified program that allows the user to open and adjust RAW files.

I just purchased an SDXC card (48 GB or 64GB). When I connect my camera to my computer running the MAC OS it's unable to read the card. Is there an update available?

At this time Apple (MAC) does not recognize or support SDXC media. We anticipate that Apple may already be working on a software solution. Please contact Apple for additional information.

I formatted my SD Card on my computer and now my camera is saving my pictures to the internal memory.

The newly formatted SD Card is not being recognized by the camera. The SD Card should be formatted in the camera to make sure the format structure is recognized by the camera. Also, make sure the card is not locked.

I deleted some photos from my SD card using my PC. Now, I'm unable to view the remaining photos on my camera. What should I do?

It is not recommended that you delete or modify any photos on your SD memory card using your PC. Doing so can damage the file allocation table and your camera will not be able to read the files. You should immediately copy the remaining photos from your SD card to your PC. After doing so, using your camera, reformat the SD card.

I cannot seem to figure out why the flash goes off twice when shutter button pressed to take pictures.

This occurs once red-eye reduction flash option selected. The subject should remain still until second flash triggered.

I can not see the RAW files on my computer.

Your computer cannot view RAW files by itself. RAW files require using photo editing programs such as Adobe's Photoshop or Aperture. These companies also release software updates to allow their programs to read each manufacturers newest camera's RAW files. Panasonic's G series cameras also come with Silky Pix, a simplified program that allows the user to open and adjust RAW files.

I am using "Sports Mode" to photograph an indoor basket ball game. The photos are dark and the motion is blurred. What should I do?

Sports mode forces the camera to use a fast shutter speed, which requires lots of light. Sports mode is not intended for indoor use. The flash on your camera is not strong enough to properly illuminate a large indoor gym. This accounts for the dark images.

How would using a third party battery effect my cameras warranty?

For safety reasons Panasonic recommends using only a genuine Panasonic battery. Using another battery would not have any direct effect. If an after market battery malfunctions, or causes any damage to the camera, such damage would not be covered under the standard warranty.

How do I update the PHOTOfunSTUDIO software that came with my camera?

If you have the original software, PHOTOfunSTUDIO x.x or PHOTOfunSTUDIO x.x HD, that came with this camera you can update to the latest version by clicking here, scrolling down to the PHOTOfunSTUDIO section, and selecting your version.

How do I update the firmware in my camera?

Each firmware file comes with installation instructions to assist you through the process. The firmware downloads can be found in our "Support" section and by clicking on the "Drivers & Downloads" tab.

How do I turn off the "Flash" function?

On most models, press the button just above "menu". It is labeled with a "lightening bolt". Pressing it will offer several options related to the flash operation.

How do I transfer video from my camera to my PC?

Here is how to transfer video to your PC.

The power on both the camera and PC should be on. Connect the camera to the PC with a USB cable.

Open the PhotoFunStudio program.

Click on the "Copy to PC" icon.

Click on the Icon representing your camera.

Click the "Next" button.

A check mark will appear in the corner box of all thumbnails selected for transfer.

There appears to be something wrong with the internal components of the unit. Try resetting the camcorder. To reset the camcorder, go to the Menu screen and select "Setup". Next select "Initial Set". If the issue persists, the camcorder needs to be serviced. Click the link below and submit a new repair request:

You will need Adobe Acrobat Reader 5.0 or later, or Adobe Reader 7.0 or later installed on your PC.

Which battery and/or charger is compatible to my camera?

The compatible battery is the DMW-BCG10PP and the charger for it is the DE-A65B.

Where can I order parts for my product?

You can order parts and accessories for your machine from our Parts & Accessories Department at 1-800-833-9626.

Where can I find the serial number to the camera?

The serial number can be found on the bottom of the camera usually on a black metalic sticker. In the lower right hand corner is a small silver box with the serial number in it.

Where can I find the firmware for my device?

Click here and enter your model number into the Get Support Now search box. Once your model appears, click on the "Support" link under the picture of your model. This will bring you to the Support Page for your model. If there are any firmware updates available for your model, they will be located under the Drivers &amp; Downloads tab. If there is no Drivers & Downloads tab, your device's firmware is up to date.

Where are Panasonic cameras made?

Panasonic designs its cameras in Japan. The cameras&#160;are then manufactured at Panasonic's manufacturing facilities in both Japan and China.

When I'm trying to photograph indoor sporting events, the photos are out of focus, or dark. Selecting Sports mode does not seem to help. What should I do?

Sports mode forces the camera to use a fast shutter speed. In order for it to work correctly the scene must be very bright, usually not attainable indoors. The flash on the camera cannot illuminate an area such as a school gym. Typically, it can only illuminate an area about 8 feet away from the camera.

The soft focus is action motion blur, caused by insufficient lighting, the camera will select a slower shutter speed.

When I shake my camera with the power turned off, I hear a something inside the camera rattling - what is this?

There is no problem, this is normal. The camera's Optical Image Stabilization system uses an internal lens element that is suspended by two magnetic coils. Once the power is turned on the lens is fixed in place and the noise is not heard. The camera does not require any service.

When I print a photo, it never looks exactly like it did on my PC. What should I do?

Your PC's monitor and video card need to be calibrated in order for it to display an image that looks similar to the print. This condition is not a camera malfunction. System color calibration is generally used by advanced and professional photographers and requires software and hardware that can cost several hundred dollars.

What size SD Card can I use in my Camera?

Cameras with a manufacturing date of 2006 or before can use Standard Sd Cards ( 2GB Max ) only. Models manufactured from 2007 thru 2009 can use Standard SD Cards and SDHC Cards ( Max 32GB ) Cameras Manufactured 2010 and later can use all SD Cards up to and including SDXC cards (64GBMax ).There is no firmware update that willincrease the maximum size of the SD Card for allowable usage.