The Aveda Institute Canada is an internationally recognized hair school with 4 locations across Canada – Vancouver, Calgary, Winnipeg and Toronto. The institutes offer training for the next generation of hair stylists, colourists, salon owners, and beauty professionals. At an Aveda Institute, students will gain practical experience under the guidance of passionate and seasoned hairstyling educators. Aveda prides itself on innovation, creativity, deep technical expertise and environmental leadership. With a cutting-edge curriculum, students have the opportunity to experience true beauty, inside and out.

Aveda Institute, Hair school, the way it should be.

The Aveda Institute Vancouver is located in the historic neighbourhood of Gastown a town within a city that was established the same year that Canada became a nation. Its history is alive and well and nicely balanced mix of old and new, downhome and upscale, a place for both locals and tourists alike. The neighbourhood offers unique and interesting retail, a host of restaurants, cafes and lounges. Gastown is the place to be for urban professionals, families and the young at heart who wish to be in a lively and dynamic place.

Why you will love working with us

Every day is dynamic, different and exciting

Passionate, creative and energetic teams in every location

“Industry Insider” involvement in editorial, high fashion events

Work alongside and learn from thought leaders and prominent masters in the beauty industry

Career focused continuing education

Performance based, competitive compensation structure

Competitive benefit programs

Endless professional growth opportunities

Discounts on your favourite beauty line!

Job Description

As a Beauty Advisor, you will be responsible for ensuring high levels of guest services at all times while maintaining a calm, professional and caring presence. This position requires you to understand the guest’s needs in order to recommend the right product, service and service frequency for each individual. This role requires knowledge of our product line along with a passion for guest services.

Responsbilities

Assess customer needs and make appropriate product recommendations for skin and hair care as well as cosmetic offerings

Uphold high standards of service

Treat retail guests to a moment of wellness with relaxing Aveda makeovers, hair and skin rituals

Working with your team and managers, plan and execute strategies to achieve desired sales goals

Encourage sales in a manner which ensures quality and effective customer service

Prepare sales reports and summaries

Use your knowledge of individual customer to promote and recommend product and services in relations to their individual needs

Ability to manage multiple tasks in an environment of rapid change and shifting priorities

Participate in educational offerings with Aveda

Maintain inventory of products in the front shop

Ability to follow merchandising schematics and enhance with a flair for detail and impact

Qualifications

2+ years’ experience in delivering exceptional customer service in a retail or service environment