Security Image Help

What's my security image for?

Your security image gives you additional assurance that you are logging into your Okta Cloud Area Network, and not a fraudulent website. If you don't recognize your security image then do not enter your username or password.

Read below on how to detect whether or not you have arrived at a fraudulent website.

How do I know I'm not at a fraudulent site?

Check your URL

Look at the URL in your browser's address bar. Your URL should look like this:

https://groupon.okta.com

Make sure the part after groupon says okta.com, also known as the domain. The domain lets you know you are accessing your organizations secure site.

Look for a lock icon in your browser

Depending on the browser you use, you should see a lock icon either at the bottom (Internet Explorer, Firefox) or top (Chrome, Safari). The lock icon represents a security protocol used to protect your organization's site called Secure Sockets Layer (SSL).

I see a big question mark image. What is that?

You'll see a question mark image in the following situations:

You are a new user and have never created your Okta account

You recently cleared your browser cookies

You accessed your organization's sign-in page using a different browser or computer

The name before .okta.com — also known as the subdomain — is incorrect

Remember Me Help

What does the Remember me box do?

If you check the Remember me box, your username is pre-filled the next time you sign in to your organization's site using this computer and browser. In addition, your security image appears when the sign-in page initially displays. Your security image does not initially display if Remember me is not checked.

Is there any reason why I shouldn't check the Remember me box?

We recommend unchecking Remember me if you are using a public computer.