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I stayed on an SPG floor and the hallway carpet was permanently STAINED and embarrassingly FADED. That carpet looked 5 years PAST its BEST BEFORE date. My room carpet was badly FRAYED with multiple 4 inch long strings hanging out.
Housekeeping in my room was poor, as there was a pile of dirt in one corner of the room and...

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Thank HeyNow-Hank

Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for your feedback. we will certainly look into the issue you have raised. Best regards, Kevin.

This hotel is next to the airport and very convenient for commute and they offer free shuttle service. The one star rating is to get the attention of the management as the front desk lady was barely unresponsive when I identified some issues with the uncomfortability of the room. I've been there many times in the past and I know...

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Thank Cedric P

Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Dear Mr. P, thank you for getting this issue to my attention. I did have the report of the issues you had raised. Myself and housekeeping executive did a thorough inspection of the room you were staying in. We could find no traces of mould in the room anywhere. We did find conditions we were not happy with such as...

If you really have to stay there, don't arrive late. Only one person at reception and it takes forever to check in. Most inconvenient is that they have a very poor sometimes no internet connection. This is very bad when you have to work in the evening. So no a good place for business travelers.

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Thank JoelleC0958

Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Our sincere apologies for the level of service you received. We will certainly look into your feedback. Sincerely, Kevin

Loved our stay. Clean room with an amazingly comfortable bed. Pool and hot tub were nice but the restaurant was best. We had a tasty bbq rib dinner with huge ribs, very generous portions; we had to ask for a doggie bag.

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Thank erinm942

Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for your kind review. We do appreciate your feedback and choosing us to stay with on your trip to Montreal. We look forward to welcoming you back. Best regard, Kevin

I thought the room, restaurant was very clean. The staff was friendly upon our arrival. We went to the pool and it was very nice. Short drive to restaurants with easy access of the highway. Only issue we had was finding parking but that wouldn't stop us from staying again

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Thank Adam M

Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for taking the time to review the hotel on your stay with us. We do look forward to seeing you once more. Much appreciated, Kevin

Coming back from vacation we spent a night there before heading for home and asked for a very quiet room to rest and go to bed early.Our room was right above a party on the floor below and the music kept us awake late into the morning hours!They offered to change our room but when you are in bed in...

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Thank latuque1

Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

My apologise for the level of service you received while staying with us. We should have more sensitive paying more attention to your needs. Sincerely, Kevin.

This hotel is close to the airport but nothing else and the area is not pedestrian friendly which makes it very limited for dining options. The staff seems confused a lot of the time, if you ask a question you get many different responses or a flat out 'I don't know'. Some of the rooms still smell of cigarettes.
There...

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Thank stjwr

Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for taking the time to review the hotel on your stay with us. We are 100% smoke free and have been for over 14 years. My apologies if there was an issue with your room. Best regards, Kevin

Hotel has a shuttle, and is only a 5 min ride to the hotel.
Rooms were slightly dated, but was clean, so that's good!
Front desk was not very helpful, we asked when the shuttle would be arriving, and he kept on saying 10-15 min. My friend waited for 20 min and ended up taking uber. It was really late...

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Thank J W

Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for taking the time to review the hotel. We do appreciate you staying with us. I will follow up on your feedback, the normal time we let our guest know about the frequency of the shuttle is every 15 to 20 minutes. Not sure what happened this time. We do have the availability to communicate with dispatch at...

Stayed at this hotel for one night. There is nothing special about this place. Ordinary hotel. Our room had a nice King bed and the room was good sized with a renovated bath. Surprisingly located right next to the airport runway but the noise is not as bad we thought from the planes. However, the walls are not noise proofed...

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Thank Afcan

Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for taking the time to review the hotel on your stay with us. Best regards, Kevin

I only stayed there one night but it's a great airport hotel. Nice large rooms and the bed was very comfortable. The internet worked well and the hotel lounge was well stocked. It's very close to the airport and has shuttle service.

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1Thank Jorrell

Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for your kind review. great to read you enjoyed your stay with us. Best regards, Kevin

Amenities

Highlights

Free High Speed Internet ( WiFi )

Pool

Restaurant

Fitness Centre with Gym / Workout Room

Room Service

Bar/Lounge

Spa

GreenPartner
Learn More

Green Partners meet the program's minimum requirements for environmental activities, but have not yet qualified for a Green Leader badge. The set of requirements include having a towel and linen re-use program, using energy-efficient light bulbs, tracking energy usage, recycling, and educating staff and guests on green practices.

Situated on 2 acres of landscaped gardens, our hotel offers a beautiful backdrop for meetings, weddings, and other events. We also provide complimentary shuttle service to Montreal's Trudeau airport....more less

Additional Information about Sheraton Montreal Airport Hotel

Address: 555 Boulevard McMillan, Dorval, Quebec H9P 1B7, Canada

Region:Canada > Quebec > Dorval

Price Range:
$132 - $240 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — Sheraton Montreal Airport Hotel 4*

Number of rooms: 465

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Also Known As:

Hilton Montreal Airport

Hilton Dorval

Dorval Hilton

Hotel Montreal Aeroport Airport

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