Reviews

Always reliable!, 10/19/2014

We have been a customer of Ace & A for 20 years. They are always reliable, on time, and do a great job. They advise on needed repairs and let us know if they can wait or are emergent needs. Every... technician is polite and courteous. We have had our maintenance contract for many years & due to their great service, we haven't had to call in an emergency - love Ace & A!

Great Service, 5/04/2014

Ace and A has been great. We called them last year about what we thought was our AC, turned out being our attic fan, but they didn't charge for coming out and were happy to recommend some other... services for the fan. We use them yearly for our AC and Heat and they are super friendly and call to set up the appointments with us.

Reviews

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Always reliable!

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We have been a customer of Ace & A for 20 years. They are always reliable, on time, and do a great job. They advise on needed repairs and let us know if they can wait or are emergent needs. Every technician is polite and courteous. We have had our maintenance contract for many years & due to their great service, we haven't had to call in an emergency - love Ace & A!

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Great Service

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Ace and A has been great. We called them last year about what we thought was our AC, turned out being our attic fan, but they didn't charge for coming out and were happy to recommend some other services for the fan. We use them yearly for our AC and Heat and they are super friendly and call to set up the appointments with us.

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great experience so far

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Every year I have had problems with my HVAC in my rental property. After signing up for the Ace and A's Service Maintenance Plan, this is the first year I haven't had any issues with the HVAC. Plan to continue using Ace and A's Service Maintenance Plan. Happy with the results so far. Thank you Ace and A.

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Great Neighborhood Merchant

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A great professional merchant. Service calls are always on time and servicepersons are very courteous and friendly. They have the "I care" attitude. In the past, I used Sears for my furnace and A/C services, however, their customer service was terrible. I called Ace & A in 2010 for service and have had very pleasing experiences ever since.

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Outstanding professional service.

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We have had a maintenance contract with Ace & A for the last 4 years and have been very satisfied.
*On time arrival
*Free filter changes
*Professional service - above and beyond.
We recommend them to all our friends.

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Great customer service

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Great Service Company

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We've used Ace & A for several years to provide regular maintenance on our 4 AC units and they've been fantastic. Jermaine Knowles our Ace & A technician is professional courteous and extremely knowledgeable. I wish our the service folks we dealt with were like Ace & A! We highly recommend them.

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Best HVAC guys in Decatur

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They are always on time, courteous & professional & do excellent work. When my thermostat went out during a cold winter, Ace & A folks were here with everything needed to get my system up & running quickly.

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Great, professional service

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I recommend Ace & A to everyone - we've had great experience with them over several years. Usually the same service tech, who is always very courteous, professional and efficient, plus I like that they're local.

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Great Service

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Fast, Efficient, Thorough

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I've had a annual service contract with Ace for several years. I haven't had any significant problems but their inspections have pointed out some concerns and they made recommendations to help me extend the life of my aging HVAC system. Service reps are professional and knowledgeable and it's always easy to set up convenient appointment times. Even the office staff is helpful when I have tech concerns. All around excellent folks and very reasonable pricing.

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Great Quick Response

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Quick, informative, courteous, and friendly service. Their technician was helpful and responsive to our questions. There was no up selling of any kind and would certainly recommend them to anyone I know.

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