Vehicle available to be shipped to your home. Contact
the dealership for details.

Dealer Review

Vroom has a very streamlined process

by Berk757 from DealerRater.com

December 3, 2018

5
5
5
5
5
3.7 (1197 reviews)

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Consumer Review

Base model no bells or whistles.

by Pathfinderremorse from Toronto

April 10, 2019

3

Great drive but s model has No navigation system. Sound sysrem is 15 years behind the times. Can't even load up pictures to the large display screen. Wasted opportunity. Spend the bit extra and get the next trim level up. This is tio little too late.

Vehicle available to be shipped to your home. Contact
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Dealer Review

Best car buying and selling experience I've ever had!

by Rod - car guy from DealerRater.com

November 5, 2018

5
5
5
5
5
3.7 (1197 reviews)

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Consumer Review

Best SUV I have had so far! Love it!

by Shawn haynes from Wheeling IL

March 10, 2019

5

Suv has so much room, it drives so smoothly! I just absolutely love it!! Car is extremely nice on inside an outside. An get it fully loaded you won't go back!

Vehicle available to be shipped to your home. Contact
the dealership for details.

Dealer Review

Wonderful experience

by Beatz12 from DealerRater.com

December 3, 2018

5
5
5
5
5
3.7 (1197 reviews)

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Consumer Review

My favorite

by Amy from Long Island , New York

February 12, 2019

5

I’m in love with this vehicle . Having 4 children , I needed a third row . This truck met all our needs and the price was very adorable !

I purchased on 10/13/18 just wanted to take the time to rate my most recent experience at Sheehy Nissan of Manassas. I give my salesman 5 Stars Marti Quraishi this was a very smooth process from the beginning to the end. I would like to give high praise to Mati he???s the Man if the year not only was he extremely genuine and a gentleman, but a true professional. I pulled up and told him what I needed Along with my current challenges and he kept true to his promise on getting me the car I would be happy with. If you are in need of a vehicle Marti Quraishi is your Salesman I see why he has the Award of Excellence for 3 years in a row and he???s working on 2019 keep up the great work! Thanks, also go out to the Director of Fiancee for sealing the deal Drew you made it come together thanks you have me as a lifelong customer!

Consumer Review

Very reliable and comfortable vehicle

by SHartman from Howey FL

January 31, 2019

5

We've owned 3 Pathfinders and really love the style and space the car provides our family. This is a vehicle that we love taking on long trips and provides excellent gas mileage.

I liked that even though I came in with out a scheduled appointment or even expecting to go there that day, I was taken care of quickly and courteously. My car had failed inspection that day and Jermaine King, my usual Service Representative, made sure that I left with, as he put it "with a smile on my face." He immediately identified my car's problem and got me on my way.

Consumer Review

Love my Pathfinder

by Quest2Path from Celina, TX

January 22, 2019

5

This car is a pleasure to drive. It handles very well, the 360 view cameras are hands down one of the best features. I wish it has speakers in the 3rd row. Also, updating the navigation system is not free.

Vehicle available to be shipped to your home. Contact
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Dealer Review

Pleasant Experience

by BobbyR1010 from DealerRater.com

December 3, 2018

5
5
5
5
5
3.7 (1197 reviews)

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Consumer Review

My Second Pathfinder

by SitLW from Baton Rouge, LA

January 19, 2019

5

Traded my 2013 Pathfinder at 66,000 miles for new 2018 model. Prior to purchase of my 2013 model, I test drove Pilot, Highlander, Traverse, Mazda CX-5, Cherokee and Sorrento. Pathfinder was best value for ride, room and overall performance for this class SUV.
Very easy to get to 3rd row seats, with just as much room as the others (ignore experts’ comment about the room. 3rd row seats are always for small kids for this class vehicle).
Was pleased with my first Pathfinder; even more pleased with second Pathfinder.
My 3rd vehicle with CVT; love that smooth "no-shift" transmission.

Vehicle available to be shipped to your home. Contact
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Dealer Review

Premium car, premium service

by m.glassen from DealerRater.com

December 3, 2018

5
5
5
5
5
3.7 (1197 reviews)

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

Consumer Review

Pathfinder Platinum Edition

by Lynn S. from Elgin, IL

December 29, 2018

5

This 8 passenger SUV comes standard with everything you need for an active lifestyle. Add the optional tent and towing package for the ultimate recreational experience. Excellent value.

ON 10/9 I PURCHASED MY 2018 NISSAN ROGUE.. I WENT IN FOR SERVICE FOR 2016 NISSAN MURANO (WHICH WAS ALSO PURCHASED FROM PRIORITY NISSAN/MAZDA, I DIDN'T KNOW THE 2ND TIME AROUND WOULD BE AS GOOD AS THE 1ST BUT IT ONLY GOT BETTER. SERVICE APPT WENT WELL AND IN A TIMELY MANNER.. DURING MY WAIT I WAS INTRODUCED TO MY 2018 NISSAN ROGUE BY MR. RAEGAN HOOKER-HAIRSTON -VERY COURTEOUS, PROFESSIONAL, INFORMATIVE AND KNOWLEDGEABLE OF THE VEH.. STEFAN JACQUES ASSISTED, AND HE WAS TERRIFIC! LASTLY, JOHN NUYEN (FINANCE) -THE CHERRY ON TOP. THIS TEAM COLLECTIVELY WAS AMAZING! ONCE COMPLETED.. I LEFT THE DEALERSHIP FEELING VERY SECURE AND SATISFIED W/MY PURCHASE AND MY TEAM AT PRIORITY, AS I'LL RETURN FOR FUTURE/CONTINUED SERVICE IN THE SERVICE DEPT.

Consumer Review

It drives great.

by KennyAkim from Alberta

December 23, 2018

5

Great car with plenty of legroom, spacious and comfy. Very pleased with it so far and my family loves this car. Its my second Nissan car.

I came to Priority after having a less than stellar experience at Brown Mazda. Brown Mazda did a Takata Airbag recall replacement on my car. Then they came out with a list of things that my car needed. This lists was over $1,000!! The big thing that they say the car needed was to replace the right rear differential mount. They also said my brakes were below 20%. I was very skeptical since I had just taken my car to my usual mechanic for an oil change. After they pulled my car in at Priority and got it up on the rack they came out to get me. Jon walked me into the service area and showed me just where the rear differential mount was. It was not broken and my rear brakes were above 40%! Needless to say I will never go back to Brown Mazda! Priority Mazda has won my trust!

Consumer Review

Excellent SUV for my family

by Rabie’s from Toronto, ON

December 10, 2018

5

This car is very comfortable, spacious, robust with plenty of safety features..
We loved the 2 moon roofs, the third row for my 7yo. The Bose System is amazing..and driving it feels very classy on the road and reliable.
The engine is strong a quite!
We loved the heated seats front and second row, we wished if third row was also heated.
Navi System is easy and the infotainment System is very advanced. All is all, we found the car we want and we are happy with it :)

I had narrowed my search down to a specific luxury car and already had two-deals in-hand. One was for an idential lower-mileage, 2015 version without the single optional $3500 features package (with the on-line dealer Carvana) and the second was 2017 version, with lower-powered engine and even lower mileage (with a local dealer.) Now, I live over two-hours away from Younger Nissan, but I discovered, at midnight, on the internet, that they had just received a used 2015 model of the car, with the desired optional package, but twice the miles of just car in which I was interested. I reached out via the internet at midnight and requested contact via their on-line form, submitted a quick appraisal via Kelly Blue Book and also submitted an application for financing. (I already had secured financing and the two other trade offers in-hand). By 8:50 AM the next morning, Nate contacted me via email and phone. We began a two and one-half hour conversation, Q&A, information exchange, and negotiation via email, phone calls and text messages. Our negotiations brought us close enough and Nate brought Rob Harley into the deal so that we were comfortsble making the long drive to the dealership. We were in the car within 40-minutes and to the dealership in two hour and 40 minutes, where we were greeeted at our car by Nate, Joey and Austin. My wife (I am disabled, retired and unable to drive) and Nate took an extended test drive to insure her comfort with the car (the car was immaculately prepared). He made her extremely comfortable, demonstrated well a very complex car that they typically do not sell and answered all her questions. When they returned we all went inside to work out the deal. Oh, when I say ???all, I also incude our eight year-old beagle-lab that they encouraged us to bring along. The deal negotiation was quick, straight forward and painless. Rob did his evaluation of our trade and we brought a deal together. We were made to feel exceptionally comfortable, unpressured and well-informed throughout the process. Once all the numbers were together, we next met with Finance. Ed was equally exceptional. As noted, I had financing in-hand and was already comfortable. Ed had aleady found a better deal, with a better financial institution than I previously secured had had all the paperwork ready for us when we sat down. He showed us all the numbers on his screen and explained each simply and clearly. (*my wife is still new with her roll as caregiver and decision-head since my illness and Ed was kind, gentle, respectful and patient). It was the easiest and best finance deal and process I had ever experienced. So, although we had previously purchased Mazda, Nissan, BMW, Honda, Infiniti, Acura and Lexus cars for their respective dealerships, I can say it was the best single car purchase experience we have ever had. Thanks to Nate, Ed, Rob, Joey and Austin (thanks, ???new guy??? - you made us feel *special thanks for all your help with our pup, Morgan) for everything. We would exceptionally highly recommend Nate and the team at Younger for anyone considering a new or used car purchase ... even if you are several or more hours away.

Consumer Review

Not pleased.

by TDUMOULIN from Cochrane

December 6, 2018

3

Ongoing issues. Lots. Under 3000km lost the heater, computer, navigation, and the transmission. Around the 9000 km mark now. Nissan Canada advised me they "Cannot do anything because each dealer is independent ". UNBELIEVABLE. Thanks for nothing
Take the money and run. 6 Dec, lost the audio, stereo, heater, centre console again today. Stay away from Timmins Nissan.

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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