Congratulations
– you are now the proud owner of a Black Forest Cuckoo Clock.
After you have seen so many different designs you picked out just
the right one for you. Now comes the next step. The set-up process
of your new clock.

Please print out this information and run through these next steps,
following the instructions carefully, when unpacking the clock.
Generally something like this set up procedure is always within
the box of the clock in printed form. Maybe not so detailed but
the major points are the same. Please have a look at the picture
– the manuals are always in a kind of yellow or red color.

During the production process the clock passed several quality
controls to ensure a perfect functioning. If, nevertheless the clock
should not work in the end, please check our “troubleshooting
points” under the “Help Yourself” button on this
website or contact the customes´ service or HelpDesk of the
company where you bought your clock.

Unpack
with care! Please check the carton
when getting it where top and button is. Open
the cardboard box on the top by cutting
the adhesive tape from one end to the other with a cutter very carefully.
Better you take a letter opener – this will take more time
but chances to hurt the clock or yourself are pretty small.

Attention:
Opening the box with a knife, scissors, etc. might be hazardous
to your health if you cut yourself. The cardboard edges of the box´s
lid may be very sharp, so that there exists a possibility of cutting
yourself, also.

After opening the carton make sure it is the right side. Normally
the clock is protected with same paper or a special carton box within
the cardboard box. the clock. Carefully remove the paper in order
not to damage the more delicate wooden pieces of the clock. When
removing the clock from the carton, please hold it at the roof.
Take out the clock by the roof not by the carvings or figurines.
Mind the two sharp metal holders on the front of the roof as not
to pierce or cut yourself (only traditional carved cuckoo clocks).
You may take clocks without carvings by the bottom panel. Remove
the loose accessories such as pendulum, weights etc... Please
do not open the small paper-bag fixed to the bottom of the clock,
this will be done later.

Before you throw away the wrapping material, make sure that you
have all the necessary pieces of your new clock. Double check the
empty box and put all parts on a table or on the floor and check
if everything is available. For example a Traditional carved cuckoo
clock with oak/wine leaves consists of the following parts:

Carved top piece with oak/wine leaves

Deer head. Attention: Mostly attached to the back of
the lower carvings with a rubber band (only hunting scenes)

Antlers (only hunting scenes)

Pendulum

Weights (clocks with music have 3, clocks without music
have 2 weights)

If a part is missing or broken please
contact your shop or contact person where you bought it. Sometimes
the wooden pieces are broken – so there is always a chance
to fix the broken part just by sending you a new one.
to the Top

4. Prepare the clock - Open back lid

Put paper or a cloth on a table to make the surface soft. Lay the
clock down with the face downwards and turn aside the locking tab
on the back wall. Push up the small bolt that sets free the back
lid. Take a screwdriver or a nail and put it in the small square
hole on the top end of the lid (next to the bolt) and pull open
the lid. Do not put a screwdriver or like things in any other hole
of the back wall. You may damage the clockwork, the chimes or wires.

Pull out the paper that you find wrapped around the chimes on the
inner side of the back lid. Then put the back lid to the side.

Remove - depending on the model - one or two clamps by pulling
them out from the bellows. Please be very careful that no wires
of the clock will be bent or damaged. You will have 2 clamps with
every models despite “8 MT” (8-day cuckoo clocks with
music - you only have 1 large clamp). Close the back lid and move
down the small bolt. Keep the clamps, chimes´ paper, and the
cardboard box in a safe place for possible transportation in the
future.

The moment is here. Now you have to decide where you want to put
your new clock. Mark the place where you want to put the clock with
a pencil at a height of at least 6 ft from the floor. Put a large
screw in an upward angle into the wall at the mark and let it stick
out of the wall for about an inch. If you have other than wooden
walls you had better use a drill and a rawl plug or dowel to fix
the screw. Attention: Do not use nails as they might not be strong
enough to hold the clock when you wind it. Put the clock on the
wall by placing the end of the screw in the top round hole on the
back of the clock. Take care to hang up the clock straight.

The clock is attached to the wall. Now the remaining steps
can be done to complete the clock.
Open the packet underneath the clock containing the chains and
pull out the wire. Possible knots in the chains should be undone
very cautiously. Please notice that henceforth the clock must
not be put down or turned upside down - otherwise the chains
will slip off from the chain- wheels.

In case one chain has slid from the chain-wheel please take your
clock to a reliable clock shop, or pay attention to the following
remarks: The chain can be replaced again by fully winding up the
other weights and hooking them off; hereafter the clock must be
turned upside down and the chain has to be balanced upon the chain-wheel;
it is advisable to remove the back panel in order to observe the
replacing of the chain on the chain-wheel through the chain holes
in the clock case.

Turn the wire which locks the cuckoo door to the side. In the case
of Music-Cuckoo-Clocks, two wires (= two doors) must be turned to
clear the doors. Take the deer head and screw it to the top carved
piece from the back side. Than take the antlers and stick them onto
the deer head. This is only necessary for clocks with hunting scenes.
Take the top carved piece and make the two screws on its back side
slide in the screw holders on the front edge of the roof. If the
top carved piece does not sit tightly in the holders, take it off
and slightly tighten the screws on the back side and then repeat
the aforementioned.

The clock must be placed in a correct vertical position so that
the pendulum can swing freely. Hang the pendulum in the wire loop
in the middle of the case bottom. Than hang the weights on the chain-hooks.
Now your clock is ready for operation.

For setting the correct time turn the minute-hand (longer hand)
around to the left. NEVER move the hour-hand (small hand). If you
turn the minute-hand around to the right, always wait for the end
of the cuckoo-striking on the half and full hour. In the case of
a music-clock, always wait for the end of the music.

For starting the clock gently push the pendulum to one side. The
clock hangs in the correct position when the "tick-tock"
of the pendulum is even. Listen for the even "tick-tock"
sound, and adjust clock to the right or left as necessary. Depending
on the model the clock must be wound up each 24 hours or each 8
days by pulling the ring on the end of the chain downwards thereby
raising the weight up to the clock.

The accurate time of the clock can be regulated by the pendulum.
If the clock runs too fast, take off the pendulum and slightly move
down the leaf/shield. Hang back in the pendulum and try the clock.
If it still runs too fast, repeat the aforementioned. If the clock
runs too slowly, take off the pendulum and slightly move up the
leaf/shield. Hang in the pendulum and try the clock. If it still
runs too slowly, repeat the adjustment. Several models are available
with the possibility of turning off the striking mechanism - this
is indicated by a stick-on label.

In generally you do not need to let the weights go down all the
way. You can wind it whenever you like. But normally you wind 1-Day
cuckoo clocks by just pulling the chains at the end where there
is the ring until the hooks with the weights on are all the way
up to the bottom panel of the clock. You wind 8-Day cuckoo clocks
basically in the same way. You might just want to lift the weight
with one hand while you pull the chain with the other.

Most clocks have a handle to keep the clock silent. The handle
is either at the bottom of the clock or at its left side when hanging
on the wall. To silence the clock you have to push the handle up/in.
To listen to the sound again you have to pull the handle or push
it down. Do not move the silencing handle while the cuckoo calls
or the music plays.

Now your clock should be operating perfectly.
As we mentioned above – in case it´s not working –
please check our “troubleshooting points” under the
“Help Yourself” button on this website or contact the
customes´ service or HelpDesk of the company where you bought
your clock.