Virtual Assistant, experience with contracts/SLAs and TeamLab or other PM platforms preferred

Details

We need a multitalented virtual assistant with an understanding of project management software and service-level agreements and the capability to perform tasks regarding those as well as typical administrative assistant duties. Successful candidates must be outstanding communicators in English.

Requirements:
- Using quote/proposal software (QuoteRobot) to compose short proposals and scope of work based on notes and our detailed rate sheet
- Using project management/collaboration software to organize documents and track progress in projects
- The ability to comprehend notes and quotes and properly input the information into our standard service contract for customers in a timely fashion
- Exceptional written English comprehension and writing skill

Not required, but definite bonuses:
- The ability to place and answer customer service phone calls
- Sales experience
- Familiarity with QuoteRobot, TeamLab, Google Drive, and WordPress
- The ability to place and answer customer service emails
- The ability to place and answer customer service social media messages
- Exceptional English speaking comprehension and skill
- Familiarity with the tasks typically performed by administrative assistants, i.e.:
-- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software
-- Conduct research, compile data, and prepare papers for consideration and presentation
-- Read and analyze incoming information to determine its significance and plan its distribution
-- Perform general office duties, such as maintaining records management database systems and performing basic bookkeeping work

Outstanding candidates will definitely be considered for long-term work. We want a lasting relationship. We will start slow to determine fit, then ramp up as familiarity with our process develops.

In your cover letter, please describe your favorite thing about freelancing or administrative assistant work in general and your most recent assignment in particular. This will help us determine your attention to detail and passion. Candidates who do not include this information as well as answering the screening questions will not be considered.