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I stayed in Holiday inn toluca the last week and raelly i surprised the warmth that the people have for the guest in front desk an the restaurant, everybody ask me if i required something, please just tell us, also the pool is really warm and big. but in general everithing was well

With this being my 3rd trip to Toluca for business I thought I'd try a new hotel...all of the on-line pics looked good, and hey, Holiday Inn right? Basically my main issues were w/basics...heat was OK, but the AC is NONE-a 3 speed fan was it. Basic room/bath was from 70's with some kind of redo to bring it up...

What can you say? With a great name like the Holiday Inn and with loads of great experiences with that chain I thought this would be a no brainer. WRONG. The hotel was adequate, there was hot water, the security was good. Just could not get a good feeling. Tried for two days to get basics like towels and wash...

I got married in Toluca, Mexico last september and I had some family members stay there to attend the wedding... We had several request to the staff and they were really nice and address all our concerns and requests with a smile and were very helpfull. The breakfast buffet was really good and the entire staff was really kind. Thank...

The service and rooms here are inconsistent. The staff at the front desk will always promise to address issues, but rarely follow through.
Not a great place for women traveling alone, unless you have a man negotiate the room and rate. Please be warned that booking executive level is not a guarantee that you will recieve an room on that...

Additional Information about Gran Hotel Plaza Imperial

Price Range:
RM168 - RM213 (Based on Average Rates for a Standard Room)

Hotel Class:3 star — Gran Hotel Plaza Imperial 3*

Number of rooms: 150

Reservation Options:

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Also Known As:

Holiday Inn Toluca

Toluca Holiday Inn

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