OCTA Reducing Bus Service Beginning Monday, March 23

March 20, 2020

Changes are in effect until further notice in response to coronavirus pandemic; ACCESS paratransit service operating as usual for eligible riders

ORANGE – All OC Bus routes will temporarily shift to the Sunday service schedule seven days a week, beginning Monday, March 23, a reduction in service necessary to help protect the health of OCTA employees while providing reliability to riders who are still depending upon the OC Bus service.

The Sunday schedule, which is about 40 percent of the typical amount of weekday bus service, is listed by route on the www.OCBus.com website and in all OCTA bus books.

The OC ACCESS paratransit system, for riders with physical or cognitive limitations, will continue to operate at full service levels.

The temporary service changes are in response to the coronavirus (COVID-19) pandemic and the importance that OCTA places on the health and well-being of its employees and the community. Following state and federal directives, OCTA has been requiring employees over 65 or with underlying health issues to remain at home, which has put a significant strain on the agency’s ability to operate a regular weekday schedule. And like the public and private sector across the country, school closures and the lack of childcare options have placed an additional burden on employees.

“The health and safety of our customers and OCTA employees is of utmost importance and we believe these changes to service are proper and necessary as we all do our best to navigate through unprecedented and unsettling times,” said OCTA Chairman Steve Jones, also the Mayor of Garden Grove. “We also know that for some people transit service will continue to be critical to shop for food and get to essential jobs for our communities and medical facilities to function.”

The temporary reduction of service also reflects a sharp decline in ridership since Orange County residents and workers were advised by health experts to stay home, avoid large gatherings and work remotely when possible. Thursday night, the governor issued a more restrictive, mandatory “stay at home order” for all residents, except when conducting essential tasks.

There has been an approximately 60 percent drop in ridership over the past two weeks, with fewer than 50,000 boardings on Thursday, March 19, compared to a typical average weekday of 125,000.

Riders will be notified of the changes via the website www.OCBus.com, onboard, social media, and email blasts, and in multiple languages, including Spanish and Vietnamese.

OCTA continues to take direction from local, state and federal health agencies and is continuously monitoring the rapidly evolving situation and will adapt as needed for the health and safety of the public. OC Bus riders are encouraged to periodically check the OC Bus website and look for updates.