At the height of the cold spell in 2010 insurers dealt with 3,500 claims for burst pipe damage every day, which typically resulted in £7000 of household damage. Read Dee Valley's top tips to keeping the frost at bay inside and outside your home this winter. Read more

Here2Help overcome vulnerable circumstances

If you’re struggling to pay your bills, or if you need help to overcome difficult circumstances, our Here2Help schemes offer uncomplicated solutions that might help improve your situation. Read more

Manage your account online

where you can view and pay your water bill online, sign up to paperless billing, submit meter readings and many more handy transactions. Read more

Save water - save money and the environment

Let us use our data to inform you of how water efficient your home is and measures you could introduce to save water and money. Read more