Always Travel With Your Voucher(s)!

Your travel vouchers are emailed to you automatically at payment time.

SmartCruiseTours.com (owned and operated by ABLE Worldwide Inc.) will notbe held responsible for any problem that may arise if you do not follow the instructions on your Vouchers carefully.

The Voucher Contains Important information:

order information

tour schedule and detailed instructions

meeting point location or map

local contact telephone numbers

DO NOT TRAVEL WITHOUT YOUR VOUCHERS. The voucher must be printed, as proof of purchase, and must be presented to the service provider in order to redeem your tour, ticket, or tour service. Please note that each product has a separate voucher, hence there could potentially be multiple vouchers for your booking.

IMPORTANT: Although the vouchers are sent automatically at payment time they may not get delivered for a variety of reasons related to your email server security settings of which we have no knowledge nor control.

If you do not see your travel Vouchers:

first check that you have provided us with your correct email address at registration time, because if you did not, we do not have a way to reach you

check that your payment has been completed

check your Email Spam Folder

if you still do not see the email with Vouchers, please send us a note at here with your order number and we will resend them to you.

Return On Time Guarantee

If you book a qualifying shore excursion with SmartCruiseTours.com, you are guaranteed to make it back at the time indicated in the product description. Note that private shore excursions are scheduled around your needs.

A bit of background info: cruise line companies do not make their profits on the sale of cruise packages, but on the extras, namely the tour excursions and additional services offered aboard. In return for the higher price on shore excursions they guarantee that they will wait if something happens and the tour is delayed. Our qualified tours are offered in partnership with the same operators used by Cruise Lines at direct prices. These tours have never missed a ship in over 10 years of operation. This is because if there are problems with the roads the driver gets notified and takes alternative routes. And if all roads are blocked, then the cruise line tours are delayed as well and the ship has to wait. But you may ask, what if a bus or car breaks down? This possibility is covered as well, as we have a large fleet of vehicles available, and if one goes out of service it gets quickly replaced.

Applicability

The On Time Return Guarantee is available only on qualifying purchases. To qualify, the shore excursion must specifically state it is covered by our On Time Return Guarantee. Other services, like Excursions by train, are not guaranteed.

Guarantee applies only to our qualified shore excursions and only when, through no fault or action of your own, you are not returned to the ship in time to board. The Guarantee is void in instances where delay is caused by your own actions and/or you have deviated from the SmartCruiseTours activity or tour.

Refunds and Cancellations

We will refund your booking deposits (minus €1.50 per product/per person handling fee) as long as you cancel at least 7 days prior to departure (for private and semi-private tours) or 2 days for all other typers of services.

Furthermore you get a full refund if you miss your excursions due to problems outside of your control, like a ship change of route.

Always Travel With Your Voucher(s)!

Your travel vouchers are emailed to you automatically at payment time.

SmartCruiseTours.com (owned and operated by ABLE Worldwide Inc.) will notbe held responsible for any problem that may arise if you do not follow the instructions on your Vouchers carefully.

The Voucher Contains Important information:

order information

tour schedule and detailed instructions

meeting point location or map

local contact telephone numbers

DO NOT TRAVEL WITHOUT YOUR VOUCHERS. The voucher must be printed, as proof of purchase, and must be presented to the service provider in order to redeem your tour, ticket, or tour service. Please note that each product has a separate voucher, hence there could potentially be multiple vouchers for your booking.

IMPORTANT: Although the vouchers are sent automatically at payment time they may not get delivered for a variety of reasons related to your email server security settings of which we have no knowledge nor control.

If you do not see your travel Vouchers:

first check that you have provided us with your correct email address at registration time, because if you did not, we do not have a way to reach you

check that your payment has been completed

check your Email Spam Folder

if you still do not see the email with Vouchers, please send us a note at here with your order number and we will resend them to you.

INCLUSIONS:

MORE:

Detailed instructions with maps, and local contact information sent to you after purchase

BIRG - 24h Local Train Travel + Rome Public Transportation Ticket

Particularly good for those traveling to Rome for 1 day is a ticket, called BIRG (Biglietto Integrato Regionale Giornaliero = 24h regional combined ticket). It provides round trip train travel from Civitavecchia to Rome + all day public transportation (bus, metro and tram) in Rome. This is not a Trenitalia (the Italian railway system) ticket, but an actual Rome public transportation ticket by ATAC. BIRG tickets as well as normal Regional train tickets, can only be used on trains identified as “Reg” or “RV”, they cannot be used on “IC”, or "FB” trains, as those are more expensive.

Exiting the Port and Walking to the Train Station

Cruise Travelers can take a free shuttle bus from the ship pier to the port exit. Starting at the end of April 2014, the free shuttle drop off point was moved to the northmost Port exit, which is the one located furthest away from the train Station. Allocate 30 additional minutes to move from the shuttle drop off area to the train station. The train station can also be reached by public transportation, however it may not be enough to move the large number of people arriving at once. It is possible that you may have to walk from the port exit to the train station. See map.

SECOND PRODUCT DETAILS (Skip the lines Vatican Museum tickets)

TYPE:

Independent walking tour in Rome - Vatican Museums and Sistine Chapel

SCHEDULE:

Choose between any of the following: 11:00AM, 12:00PM, or 1:00PM reserved entrance. Arrive 15 minutes before the choosen time.

MOBILITY:

ADMISSION RULES:

FREE FOR CHILDREN 0-6. Free for people with disabilities. In case of 100% disability, free entry is also granted to a potential companion.

DURATION:

approximately 2 hours

MORE:

Detailed instructions and details will be sent to you after purchase

SKIP THE LINE VATICAN MUSEUMS AND SISTINE CHAPEL

A visit to these museums considered among the most important in the world, it is a must for anyone who comes to Rome. Here the popes have gathered some of the greatest masterpieces of all times and the most precious testimonies of the past. The culmination of the visit comes with a visit to the Sistine Chapel, linked to the name of the great Michelangelo, with the representation of the Creation and the Universal Judgement.