I have a user that has photos on the device memory. I have since changed the default location for photos from device memory to the mass storage device, but I can't seem to retrieve the photos from the device memory.

Is there a trick to this? Should I change back the setting to device memory and see if the media manager picks it up and then transfer it then?

I am not sure as to how IF you have the device locked to Mass Storage, but normally I would go the Media application, find the picture, and without opening it, press menu to select MOVE, and navigate to the the Media Card.

When I bring up Media Manager, the only files I can see under "My Devices" are the files on the media card. I don't have any trouble moving those files to my laptop. How do I get the Media Manager to show the files in the Device Memory so I can move them to the laptop?

When I bring up Media Manager, the only files I can see under "My Devices" are the files on the media card. I don't have any trouble moving those files to my laptop. How do I get the Media Manager to show the files in the Device Memory so I can move them to the laptop?

Interestingly, I have exactly the opposite problem. I have also enabled Mass Storage, but when I open media manager I can still only see the pictures on the device memory. There is no option to open the SD memory.

Also, if I try to access the pictures from "My Computer" or Windows Explorer, the device does not show up there either. I can only view the SD stored pictures by opening media on the device, with the device disconnected from the laptop. This is worthless!!!