FanForce Faq it!

The films you demand in the cinema you want

Faq it!

Want to know more about FanForce? Well just say 'FAQ IT!'.
Most common questions are answered below.
Still can't find what you're looking for?
No problem. Just email us here

about fanforce

i'm going

i'm hosting

i'm a filmmaker

promotions

i'm an exhibitor

curated pages

About FanForce

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What is FanForce?

What is FanForce?

An online platform for fans to get the films they want into the cinema – from new independent films to old classics but with the marketing and strategy behind it to reach audiences and drive engagement. This is the first time a crowd funded distribution platform has been paired with the resources and industry relationships of a dedicated Film Marketing Agency.

How does FanForce Work?

01: You pick a film from the library, set a day, time & preferred cinema.

02. We book it in with the cinema, give you a ticketing link, facebook event page, personalised digital flyer and a host pack with social assets and a marketing guide to help you get the word out about your screening. All of this is free of charge!

03: You promote your screening to your fanbase. Everyone books a ticket. If the event reaches the critical mass required by the set date the event goes ahead. If it doesn’t get the numbers required the event can try again later and everyone gets a refund.

04 We organise the event with the cinema. All everyone has to do is turn up.

Who is it for?

Basically anyone who is interested in getting a film in front of a cinema audience: Fans, Filmmakers, Distributors, Exhibitors as well as organisations such as film societies, schools, social groups, cause focused collectives and charities. Everyone gets a piece of the pie: The content owner, the cinema owner as well as whoever holds the event.

What is a tipping point?

The tipping point is the minimum quantity of tickets that need to be sold in order for a screening to go ahead. This point is determined by all the costs required to host a screening which include Cinema hire, DCP duplications, KDM issue, VPFs, freight and management fees.

How does the tipping point work?

Once the tipping point is met, the event is confirmed – the Screening colouring changes from red to green and everyone who has booked is notified that the screening is going ahead. The tipping point DEADLINE also changes to the TIME LEFT TO BUY deadline – which is usually a few hours before the screening. The TICKETS NEEDED tab becomes TICKETS AVAILABLE tab. If a screening does not meet its tipping point by the set DEADLINE all reserved tickets are refunded.

What is a Host?

A host is the person organising a screening. Anyone can be a host, if you’d like to host your own screening please get in touch here.

Who is a Fan?

A fan is anyone who wants to buy a ticket to a screening.

Do I need Facebook to login?

Nope – you can create your very own FanForce account by clicking the Log In button.

What is a screening?

Screenings are film sessions held by hosts. Screenings can be as simple as all your friends in a room watching your favourite film or you can have a special event screening with a Q&A session with the films creators.

How can I find out what is currently screening?

What movies are available are available to screen on FanForce?

Find out what films to watch in out FanForce library, can’t find what you’re looking for? Send us an email with your favourite film and we’ll see what we can do! If you’re a filmmaker and you want to add your film to our library, send us an email!

What happens when I follow a film page?

When you follow a film you will receive any updates regarding the films screening. We’ll send you an email keeping you up to date with any screenings in your area! You can turn on/off these emails anytime you like but logging in to your FanForce account.

The film I want to see is not screening anywhere, what can I do?

You have two options 1: you can follow the film and be kept up to date with any screenings 2. or you can become a FanForce host and create your own screening wherever you want!

What’s my profile page, and what appears on it?

When you create a FanForce account, a basic profile page is created for you. It displays your chosen account name, the date the account was created, and a list of your favourite genres. Don’t forget to add a profile picture!

What should I do with my profile?

You should tell us about you! What’s your favourite film? Do you have a website? Share it with us!

I'm going

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Questions about attending screenings

buying tickets

How do I Buy A ticket?

Head to the FanForce screenings page and click on which screening you would like to attend. Under the poster click the BUY IT NOW button and you’ll be taken to the box office. Simply follow the steps! We’ll send you an email confirming your booking.

Do I get notified if a screening is confirmed?

You sure do! Once the tipping point is met for your screening, we’ll send you an email letting you know you with your tickets. You can also download your tickets from your FanForce account if you lose them or have a problem with your email.

When is my card charged?

Funds are collected when a booking is made. In the event of a screening not reaching it’s tipping point you will be automatically issued a full refund.

Can I buy a ticket to a screening which has reached its tipping point?

Yep! Once a screening has reached it tipping point you can buy a ticket at any time until it’s sold out.

I've lost my ticket!

No worries, you can download and print your tickets from the My Accounts page. Don’t forget to bring the prints (or a copy of them on your smartphone) to the screening. Or flick us an email with your first & last name and the email address you used to purchase and we can re-send those tickets to you.

How will I receive my ticket?

Once your screening is confirmed we’ll send you an email letting you know you can download your tickets from your FanForce account. Simply log into your account and head to the ‘My Tickets Tab’ to download. Remember to print out your ticket or save it to your phone and take it to the screening. If you can’t find your emailed ticket send us a message with your first & last name and the email address you used to purchase – we will re-send the tickets ASAP!!

What are declined payments? and Why does this happen?

When FanForce processes ticket orders there are times when the amount cannot be captured from the supporters credit/debit card. Once a declined payment occurs, FanForce will send you an email to remind you to return and fix the payment. Log back into FanForce and ‘resubmit’ payment details, the payment will be processed instantly and we’ll send you tickets.

Does FanForce allocate seats?

Nope! If you buy 1 ticket now then another 5 later that’s no problem. Seats are first in best dressed so make sure to get there with plenty of time to spare.

at the cinema

What should I do when I arrive at the cinema?

Ask someone at the box office or an usher to direct you to the correct cinema. Your Host should be waiting at the cinema door to collect your ticket. Enjoy the show!

I'm hosting

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What is a Host?

A Host is any person who organizes a FanForce Screening. As a host, it’s your job to make sure your screening happens. So share your screening with your social network and get your friends involved!

Who can Host a Screening?

Anyone! And its free!

Which days can I book my screening?

Most cinemas prefer Fan-Force bookings to happen in off-peak times – from Mondays to Thursdays. Some cinemas such as Event Cinemas prefer Mondays and Wednesdays. Occasionally other days can be organised but take longer to arrange and can result in higher ticket prices. If you want to get a fast approval on your booking to start promoting it asap, stick to a Monday or Wednesday. Feel free to ask us any questions about the day you want though via our Contact Page.

How much does it cost to host a screening?

Nada! In fact it’s the opposite. You can opt in to make 5% of the box office after the tipping point.

How do I host a screening?

First things first, Sign Up! Then send us a screening request form, let us know your preferred cinema, date and time and we’ll get back to you in a couple of days to get things rolling.

What films can I screen?

You can hold a screening for any of the films in the FanForce library. If we don’t have what you are looking for, let us know via the contact us form and we’ll see what we can do!

How do I become a host?

I'm a Host, what's in it for me?

If your screening is confirmed you’ll get a percentage of the takings! You can opt in and make 5% of all tickets sold after the tipping point when you request a screening.

How can I get people to my screening?

Share your screening with your social network (make sure you include a link to your FanForce screening page) and make sure to read through your host guide for all our marketing tips (this is free for anyone hosting a screening). To invite people to join your screening send them a link to your screening page.

What is a special event screening?

You can make your screening special by adding a Q&A session to your event or by asking attendees to get in costume! We’re regularly posting new and exciting ways of making your screening special on Facebook and Twitter so sign up and keep abreast of what is going on.

If my screening is unsuccessful, can I try again?

Yes. Maybe your screening was unsuccessful because of a bad timing or lack of promotion, we recommend alternating your marketing strategy, maybe you can get a local group or organisation on board to help?

Can charity and not for profit organisations use FanForce?

Yes, you can host your own screening with all Host proceeds going to your organisation or speak to us about our other fundraising options.

How long does it take FanForce to transfer funds into my account?

FanForce will deposit any monies into your account within 60 days.

Can I share my screenings on my favourite social networking website?

Definitely! Give your screening the best chance of success sharing your screening information with as many people you know! After all It’s up to the host to promote and gain support from their network of friends, family, fans, etc. We provide share links for most major social networks direct from the screenings page and free social assets to share too!

Do I have to attend the screening I am hosting?

Yep! You need to be at the cinema at least 30 mins before your screening to check names and collect tickets from ticket buyers. You can print off a list of your screening attendees from your FanForce account page (available once a screening has tipped.)

Do I have to buy a ticket to my screening?

Yes you do. But remember Hosts can opt in and receive 5% of all tickets sold after the tipping which should cover your ticket price and some.

Can I hold more than one screening at a time?

You can indeed. However Hosts are responsible for checking tickets at Screenings and making sure everything runs smoothly. You can host several screenings at once but you need to make sure someone else is responsible for the Screenings you’re not attending. You will need to send us their name and contact details incase anything goes wrong.

I want to make my screening private?

Want to hold an intimate screening for your friends or colleagues? Sure, just let us know when you submit your request form and we’ll make your event private.

How long does it take to create a Screening?

It usually takes us 2 – 7 days to establish a screening once you have submitted your screening request. If you haven’t heard from us in this time, drop us a line and we’ll update you on the status of your booking.

How far in advance are screenings booked?

Our recommendation is to book your screening 5 weeks out from the actual day. The deadline for screenings to reach their tipping point is usually 10 days before the screening but some cinemas need to know earlier than this for their schedules.

How are the tipping points established?

The tipping point is the minimum quantity of tickets that need to be sold in order for a screening to go ahead. This point is determined by all the costs required to host a screening which include Cinema hire, DCP duplications, KDM issue, VPFs, freight, management fees and of course the filmmaker’s cut.

I'm a filmmaker

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I'm a filmmaker

How can I add my film to the FanForce Library?

You sure can! Head to the Contact us form and let us know! We’ll ask you to send us a Synopsis, Movie Poster and Trailer and we’ll take it from there.

How do film rights work?

When you submit your film you only give FanForce the right to screen and promote your film. All other rights belong to the content owner.

Can I choose where and when my film is screened?

Sure thing, We understand you may want to block out some markets from seeing your film, just let us know!

Can I screen my film internationally?

Yes you can. Contact us for more info.

My film has not been classified, can I still upload this to the library?

You can but we will need to check it first to make sure it adhere’s to our overall terms and conditions. For film classification information head to the Australian Classification website.

What is a DCP?

A Digital Cinema Package (DCP) is a collection of digital files used to store and convey Digital cinema (DC) audio, image, and data streams. The majority of our exhibitors prefer to program in DCP.

Do I need a DCP?

Some theatres can screen from a BluRay but the majority prefer DCP. If you need to create a DCP we can help you do this too.

I want to host a screening of my own film, can I do that?

You sure can and it’s encouraged!

How can I get people to a screening?

Promote. Promote. Promote. Do it yourself or let us help you with it. Check out the free host guide with marketing tips and ask us for more advice.

Content fee

All content owners will receive a content fee. This fee is determined by your content agreement. Please see the agreement page for more information.

When are content owners paid?

After the screening date FanForce will deposit any monies into your account within 14 – 21 days.

What format should I supply my film?

If you don’t have a DCP send us a Digital File and a professionally mixed 5.1 soundtrack.

How long does an event have to meet threshold?

Any screening will have up to 30 days to reach the tipping point. After the tipping point is met tickets can be purchased right up until the screening date unless sold out prior.

How do contributions work?

At the box office, ticket purchasers have the opportunity to make a monetary contribution to a screening. Contributions can be for all sorts of things like a charitable donation or to help support the filmmakers. Contact us to set this up on your next screening.

I'm an exhibitor

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I'm a theatre owner, how can I get involved?

What are the benefits of a FanForce screening?

FanForce is easy to use, risk free and brings large groups of people together in the cinema – the way movies are best enjoyed! FanForce also expands the theatrical life of a film – as long as it is in the FanForce library fans anywhere can host screenings. Cinema owners who would like to fill quiet weekly schedules and broaden their offering can select from new and old titles. Online ticket purchase can also be expanded to include special deals from the Candy bar to maximize profits. Best of all FanForce offers new and exciting ways of promoting these screenings to audiences. Call us for information on how we can help build your audiences.

How many tickets need to be sold to meet the threshold?

This depends on the size of the theatre. In order for the screening to be worth your while we recommend filling the seats by 70%. Eg: 100 seat theatre = 70 seats need to be sold to cover costs

How are the ticket prices set?

FanForce ultimately set the ticket price to ensure all costs are covered and profits are maximised. Our ticket pricing is also based on very different consumer modelling – we’re all about engaged fans rather than traditional cinema audiences. Contact us if you’d like more info on this.

What happens if a Screening doesn’t reach the tipping point?

If the tipping point is not met 10 days prior to the screening date the screening is cancelled and we notify the cinema owner immediately. The theatre can resume its usual screening program. This period between tipping point and screening date is determined by the cinema. Most cinemas currently prefer a 7-10 day window.

As an exhibitor, can I promote FanForce films?

How far in advance is the deadline to meet the tipping point?

This period between tipping point and screening date is determined by the cinema. Most cinemas currently prefer a 7-10 day window.

Does FanForce have the rights to screen all these films?

Yep! All our films have approval from the rights holders whether they are distributors or filmmakers.

How is the film and KDM delivered to the theater?

DCPs and KDMs are sent directly from our facility or via the distributor or their repository.

Can I advertise Candy Bar or merchandise in the FanForce Box Office?

You sure can! As cinema owners know the best time to sell is when ticket buyers already have their wallets open. Promote combo deals or special events on our Box Office Page so your patrons can buy ahead. Contact us if you’d like more info on this.

Promotion Packages

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FANFORCE PROMOTIONAL PACKAGE

What are the FanForce Promotion packages and how can I use them to get an audience?

Below are a range of tools to help drive people to your FanForce screenings. They are all clearly aimed at engaging fans and converting them to ticket buyers, and best of all they’re completely free for all hosts!

Looking for more?

Please contact us for to chat about everything from Trailers, Posters, Film publicity and comprehensive Digital Campaigns for your film.

FREE PACKAGE

These tools come free with every screening hosted from the FanForce library. Combine with our tips for ‘Successful Promoting’ in our FAQ, we’ve aimed to make this the most seamless campaign you’ve ever done!

Perfect for: Small, single screenings.

Dedicated Film Page: Everything you need to know about your film in one place – Trailer, Synopsis, Cast, Crew, Quotes, Links, Gallery and special and social links. Who needs an expensive film website when this one is for free.

Event Page: Everyone you know is only a click away from buying a ticket. Every screening has it’s own unique webpage and can be posted directly to your Facebook timeline, Twitter feed or other social channels.

Host Guide: Not everyone is a marketing genius, so we’ve done the work for you. This guide has everything you need to know about being a host, including a 21 day marketing guide and tips on promoting your screening to make the most impact.

Social Assets: If you’re a filmmaker, talk to us about getting these made specifically for your film for your hosts to use in their campaigns. If you’re a host, they should be included in a link in your host guide. Can’t find them? Send us an email.

Widget it: Don’t want your audience to leave your website or Facebook page? No problem as we home deliver. Embed all your screening details right into your site with our FanForce widget.

Analytics: See where your audience is coming from with our robust online analysis tools. Make informed decisions about how and where to chase fans to sell out your screening. COMING SOON