Lean in Saskatchewan

Privacy Statement

The mission of the Health Quality Council (HQC) is to accelerate improvement in health care. HQC engages it partners in building a better health system. The Better Healthcare website is a provincial resource that contains information provided by provincial health care organizations and regional health care authorities.

HQC’s operations, including this web site and our collection, use, disclosure and retention of information, must comply with the provisions of the Local Authority Freedom of Information and Protection of Privacy Act. Provincial health care organizations participating on the Better Healthcare website also operate under the provisions of the Local Authority Freedom of Information and Protection of Privacy Act. HQC is not responsible for the adherence of these provincial health care organizations to the provisions of the Local Authority Freedom of Information and Protection of Privacy Act or is HQC responsible for the accuracy of the information provided by provincial health care organizations or their use of the information on the website.

Users of Better Healthcare may be asked to voluntarily provide personal information through the completion of electronic forms on the web site. This information is collected and maintained in compliance with the Local Authority Freedom of Information and Protection of Privacy Act. Personal information collected is used only for the purpose(s) for which it was collected, and HQC does not disclose this information to other organizations or individuals, except as authorized by law.

Employees of provincial health organizations may have user accounts on the site. Such users may be asked to voluntarily provide personal information through the completion of electronic forms on the web site. Information collected not deemed personal information may be shared with an employer upon request, except where limited by the Local Authority Freedom of Information and Protection of Privacy Act.

Better Healthcare Website

When users visit the Better Healthcare website, the server will automatically collect and retain a limited amount of information essential to the efficient operation of the site. These web log files help us determine the areas of our web site that are being viewed the most and provide us with statistical reports that are used to help us improve our site. Information about a site user is collected and may include, but not be limited to include:

HQC uses Google Analytics to gather statistics on its web site and related applications. This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information on Google Analytics, please visit Google’s web site at http://www.google.com/analytics/

Employees’ Responsibilities

The employees of the HQC are responsible for maintaining the confidentially of all personal and personal health information to which they have access. As a condition of employment all employees, on an annual basis, are required to sign a confidentially agreement binding them to this responsibility.

If you have any questions or concerns regarding privacy policies and procedures at the HQC, please contact our office at (306) 668-8810 or by email (info@hqc.sk.ca).

About Better

Technology is the way of the future in medicine and I think this would help everybody – physicians as well as patients!

Dr. Rossouw, Physician, Regina Qu'Appelle

I was encouraged by the electronic concept of providing documentation in the Emergency Department. As a patient advisor, it was a positive experience to work with actual patients to receive patient input and opinions into this process.

Bev Greenfield, patient, Regina Qu'Appelle

This will save us a lot of time spent searching for equipment so that we can focus more on patient care.

Amanda Dela Cruz , LPN, Regina Qu'Appelle

Ordering supplies is logical and simplified…. (This project) will prevent an abundance of supplies that are not used, (resulting in) cost savings.

Shawn Duddridge , RN, Prairie North

I was excited to be part of a much needed project. It was great to see Emergency Department physician engagement. This will be a great improvement for patient care!

Shona Lafreniere Health Records Staff, Regina Qu'Appelle

Looking forward to saving steps and freeing up some time for Resident interaction. Good to be able to document interactions

Connie Redekop, CCA, Cypress

The passion targeted to quality care for our patients demonstrated during this RPIW will lead to great results.

Kevin Kozan, patient, Regina Qu'Appelle

The addition of a mobile stock/linen cart for the CCA’s with adequate stock greatly reduces lost time and steps. Go Team! By adding this time back to their day it can be used for prompt documentation and quality interactions with Residents.

Seccora Mazur, CCA, Cypress

With now having questions to ask, there can be more one on one interactions. With the introduction of the white boards in the room, I can see what is going on as a family member and also see what they need.