I really like the diagram that comes with this article (though it could be more readable). It focuses on the very different attitudes employees have toward learning as compared to the traditional learning and development view. Employees use Google to learn something, and they learn a job by doing the job. Workplaces classes and e-learning are things to be avoided if possible and endured if necessary. "In summary then, employees are now well ahead of the game! 'Learning' for them is something they just do as part of everyday work, and they are not enthused by “learning solutions” that are thrust upon that don’t fit well with the way they now work."