Thursday, September 08, 2005

Transit Part 2

I decided to email a formal COMPLAINT to Translink about the #15 bus. As I overheard a coworker say people on the elevator were talking and complaining about the bus. I also spoke to another coworker who also takes the 15 bus and she was also complaining and she got off later than I. She was stuck at the bus stop for over 30 minutes and when she got to the bus stop (around 6.00pm), there were already many people lining up and when it finally came, not everyone was able to get on the bus. That is NOT ACCEPTABLE. We both decided to write in an email. My ComplaintTo whom it may concern,When Translink announced the new plans for the #15, I thought it would havebeen a little better than the current service even with the route change.But since Tuesday, trying to get home from downtown has been insane and veryvery frustrating. Tuesday, I had to wait 15 - 20 minutes for the #15 Cambieon Granville/Georgia. Wednesday I waited 30 minutes for the #15 onGranville/Robson. This is ridiculous and NOT ACCEPTABLE. With theincreases in fares and with the RAV line finally being built, I am happy tosee the needed improvements but I do not see any changes with the currentbus services especially the ones that affect me the most. I sincerely hopethere will be improvements with the Cambie bus or I will be forced to driveto work.Someone else told me for every ONE complaint equals to ONE HUNDRED complaints as not everyone that was unhappy with the service would complain. I sure hope that is the way it works!

1 comment:

Good luck with this. I say privatize the bus services and allow other transit companies to run the routes. Competition = better services. Soon there will be air-conditioned buses running in Vancouver, all for cheaper prices.

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