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Windows XP missing Uninstall tabs

Sirius Black

Posted 25 July 2008 - 02:35 AM

Sirius Black

Member

Member

74 posts

I'm running Windows XP home edition. Recently, I went into the Add/Remove panel to uninstall a program and noticed that almost all of the uninstall tabs are missing from the individual programs.
Additionally, there are a multitude of Adobe programs installed in there that I never installed. I DO have a few, Photoshop CS3, Premiere pro, Abode reader, Flash and thats about it.
This seems to be a common problem(the missing tabs), as indicated by many other on-line forums, with no simple solution.
Is this the result of a virus?
Any help will be appreciated.
Thanks

Sirius Black

Posted 28 July 2008 - 08:31 PM

Sirius Black

Member

Topic Starter

Member

74 posts

I've downloaded the ComboFix program, however, following the steps outlined for installing the Windows XP recovery console I am unable to do so. I have substituted the X with the appropriate drive letter.I keep getting a prompt stating that Windows can not find the path.This is with all (4) recovery cds.Under my programs list there is an application that came with this machine called System Recovery.The three options available under the attached drop down window prior to starting the actual program are:

Application & Driver Recovery Media Recovery CreatorSystem Recovery

As of yet I haven't run the ComboFix program due to the uncertainty of the recovery program.

didom

Posted 03 August 2008 - 09:56 AM

didom

Member 1K

Member

1,919 posts

I see you have Viewpoint installed...Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.co...cle.php/3561546I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.

* Viewpoint * Viewpoint Manager * Viewpoint Media Player

ErrorSmart is considered by many security vendors as adware, or scareware. So please also uninstall

Caution: This program is for Windows 2000, XP and Vista onlyDouble-click ATF-Cleaner.exe to run the program.Under Main choose: Select AllClick the Empty Selected button.If you use Firefox browserClick Firefox at the top and choose: Select AllClick the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browserClick Opera at the top and choose: Select AllClick the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.For Technical Support, double-click the e-mail address located at the bottom of each menu.

Reboot and post a new HijackThislog in your next reply. Also please answer my question about the registry cleaner.

Sirius Black

Posted 03 August 2008 - 02:27 PM

Following instructions in your last post I went into the Add/Remove section to unistall these programs:

* Viewpoint* Viewpoint Manager* Viewpoint Media Player

I did not find anything listed nor did I find Errorsmart listed as well.I did browse into the Programs Files folder and noticed that Viewpoint was in there.I don't remember installing any of these programs.Registry Cleaner does sound familiar but if I remember correctly it scanned but would only allow me to fix stuff if I purchased the program which I didn't. I don't have it installed on the PC anywhere and it's not listed in the Add/Remove section either.I have used a program called CCcleaner but this was after I noticed that the uninstall tabs were missing.

ATF cleaner I do use regularly. In light of being unable to uninstall the aforementioned programs should I proceed with running ATF cleaner and the HiJackThis scan?

Save this as look.bat , choose to save as *all files and place it on your desktop.This is how the batch must look afterwards: Doubleclick look.bat and notepad should open.The log can be huge, so go to this page.Enter the url of this thread in the first field.Where it says, browse to the file that you want to submit, click the browse button next to it and browse to the look.txt present on your desktop and submit it there.

3. Open HijackThis.

Click Open the Misc Tools section.

Click Open Uninstall Manager.

Click Save list (generates uninstall_list.txt)

Click Save, copy and paste the results in your next post.

4. Then run HijackThis and post a new scan.

Have you been using this reg cleaner?

- I meant Errorsmart here.... that's a registry cleaner. You haven't been using that?