Simply call automated services: 1-866-380-2967. It will take two (2) business days before your payment is credited to your Videotron account.

Preauthorized payment

This is a simple and practical way to pay your Videotron account balance. With your authorization, your bank account or credit card will be automatically debited every month. This way, you will avoid late payments and any additional charges.

With a debit card issued by your financial institution and/or a credit card (if you wish to pay your Videotron account balance by credit card), along with your Videotron bill, visit one of your financial institution’s automated tellers and follow the procedure on the screen. For more information on paying bills by automated teller, please contact your financial institution.

The telephone banking services of the following financial institutions process Videotron bill payments:

CIBC

National Bank of Canada

Scotiabank

RBC Royal Bank

TD Canada Trust Bank

BMO Bank of Montreal

Laurentian Bank

HSBC Canada

Desjardins

Many of these financial institutions now accept payment of your Videotron bill online and by phone. It’s a good idea to register your Videotron bill in your payee list. This will save you time when you pay your bill at an automated teller, by phone or online. Contact your financial institution for more details.

Via epost

Canada Post’s epost is a safe, secure and free way to manage your bills, statements and essential documents online.

I sent my payment by mail. What should I do to make sure you’ve received it?