Wholesale VoIP services provide effective service and low-cost margins to small and medium sized businesses that need a carrier solution.

Improcom vs VoIPo

Compare Improcom vs VoIPo. Find out whether Improcom or VoIPo is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Improcom and VoIPo and detailed analysis of the comparison can be found below.

User Ratings & Reviews

21 Reviews

40 Reviews

4.95

3.85

Overview:

Since 1996, Improcom has become a leader in telecommunications and VoIP service with exceptional value, reliability, excellent features, and dedicated support. Improcom understands that businesses need to evolve and keep up with today’s fast-...

Branded as “The Likable Phone Company,” VoIPo offers affordable home phone solutions to customers in the United States. The company was created by Hostgator, a popular web hosting company, in 2006. Dedicated to delivering a reliable and...

Provider Info

Plans Available*

N/A

VoIPo Residential/Small Business VoIP Plan - $6.21

Users Average Rating

Recent User Reviews

IMPROCOM provides great and reliable service with perfect sound quality, price and customer service was very helpful. The technical support service was outstanding, they helped me with everything which I asked very quickly. I highly appreciate all the help, which was given to myself. The equipment system was great. Everything was heard very clearly throughout the call. The call did not drop even once, which is greatly appreciated, since these services have a tendency of doing that sometimes. I would be honored to give people referrals of you company. Thank you so much for all you help.

u920217 June 17th, 2013

I am a photographer and need to make a lot of international calls to either overseas clients or to the locations where the weddings takes place, as well as the clients all over the US. I was looking for a stable telephone service with the good quality calls and an easy to reach tech support in a case of emergency. I stumbled upon Improcom's website on Google while searching for Voip service providers. The sales department was very thorough about the services and their equipment and prices. The sign up process was fast, and after couple of days I have got the phones and was ready to roll.
I have never used the VOIP before and to my surprise the quality of sound was great and still is until today. The price is reasonable and so far I am a happy customer.

System was down again.(
I took their Customer service rep (his name is Ray) 20 minutes on the phone
to admit there is a major outage.
Ray had no idea how long it will take to fix.
When asked to talk to a supervisor he told me nobody is available
I'm going to look for a different company.
Every time they need to adjust their server and they don't test - they ask
me to have friends that use different provider to test

moshek June 23rd, 2017

If all you want are headaches, then this company will deliver that. VOIPO
does not care about customer service. The customer service agents are rude
and will lie to you, just to get you off the phone. They will always state
that the problem is yours and then fix the problem later on, doing the work
on their end. I have read that Timothy Dick (the owner), cares about the
customers, but this is not reflected at all in the attitude of the customer
service department. Not so surprisingly, the price that they advertise is not
the price that you will pay. The absolute minimum with a 2 year contract,
paying the whole amount in advance, is $7.71/ month. They also do not have
the same high rating among they reviews as the other companies which actually
charge less per month. It also appears that being honest with customers is
not very important. If you do get their service and need to transfer to
another company, be aware of the problems and difficulty your will have.
VOIPO has kept customer phone numbers and forced the customer to pay for
another month before they were willing to transfer the number. The claim it
is part of their fine print.

*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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