Research in the School of Energy and Resources focuses on both the upstream and downstream development of energy and resources, covering a wide range of disciplines - from engineering and economics to environmental science and law.

What's On

My UCL

Policy on payment and refund of fees

UCL Australia charges a tuition fee which covers registration, tuition and supervision for
each academic year or part of an academic year that a student is enrolled. When
an applicant accepts a place to study at UCL Australia they assume responsibility for the
payment of their tuition fees. An applicant must therefore have sufficient
financial resources available in this country to meet the fees, maintenance and
other expenses that may be incurred throughout their programme of study.

UCL Australia is committed to the fair and transparent application of fees and charges, including the processing of refunds. Students are provided with details of all fees and charges and a copy of the payment and refund of fees policy prior to enrolment. This policy also outlines the circumstances in which a student may receive a full or partial refund of any fees paid in advance.

The ‘Admission Response Form’ together with this Policy constitute a written agreement between UCL Australia and the student. For international students, this policy is in accordance with the Education Services for Overseas Student (ESOS) Act 2000; ESOS Regulations 2001, National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007 and the Tuition Protection Services (TPS) requirements.

This
policy on payment and refund of fees refers only to students enrolled at UCL
Australia.

1. Tuition Fee Payments: Domestic
(Australian) Students

Tuition fees due in any academic year become payable
prior to the commencement of each semester. For students enrolled full time,
the semester tuition fees are paid prior to the commencement of the relevant
semester. For students enrolled part-time they are able to pay in advance of
each taught course undertaken.

MSc in
Energy and Resources Management

Four instalments of AU$16,125* prior to the start of
each semester over the duration of the programme (two years) or pro-rata for
part-time study at AUD$4,031.25* per taught course. For those undertaking the research stream
they are required to pay the whole semester fee in advance of the semester.

Graduate
Diploma in Energy and Resources: Policy and Practice

Two instalments of AUD$16,125* over the
duration of the programme (one year) or pro-rata for part-time study at
AUD$4,031.25* per taught course.

Graduate Certificate in Energy and Resources:
Policy and Practice

One instalment of
AUD$16,125* over the duration of the programme (one semester) or pro-rata for
part-time study at AUD$4,031.25* per taught course.

FEE-HELP students will have their fees automatically deferred and will not receive an invoice for the study period.

2. Tuition Fee Payment: International
Students

In order to secure a place on a UCL Australia programme,
it is a requirement in Australia that international students pay their first
semester tuition fee of A$16,125* (or provide evidence of sponsorship),
together with the Australian Government required visa length Overseas Student
Health Cover (OSHC), in order to be issued with a student visa.

Subsequent payments are
made semester by semester on an invoice provided by UCL Australia and are payable
two weeks prior to the commencement of the semester in compliance with the Tuition Protection Service requirements and in accordance with the Dedicated Account Internal procedure.

Once these fees are paid and there are no outstanding
conditions attached to the offer, international students are sent the relevant
documentation by UCL Australia in order to apply for a student visa to study in
Australia.

Please note - tuition fees
are a student’s responsibility. If a student is not responsible for payment of
tuition fees, it is still their responsibility to inform the Student Services
Manager of their sponsor’s details on the appropriate form (attach Student Financial
Declaration Form). Should the sponsor or
third party default on payment, it will be the student’s responsibility for
payment of the tuition fees. If tuition
fee payments are not made on time, a student’s enrolment with UCL Australia
will be in jeopardy.

3. Method of Payment

Payment
of tuition fees can be made by bank transfer (preferred), by credit card or by
a cheque in Australian Dollars only, drawn from an Australian bank, made
payable to “University College London”.

Electronic funds transfer
(EFT)

ANZ
Banking Group Limited

121
King William Street

Adelaide
SA 5000

Account
Number: 8361 07633

Bank
BSB: 015010

SWIFT
Identification code: ANZBAU3M

(In the case of international students who decide to pay more than 50% in advance of total course fees, these fees will be held in a designated account in compliance with the Tuition Protection Service requirements and in accordance with the Dedicated Account Internal procedure.); OR

Credit card

Please
note that payments by credit card attract the following bank surcharge:

-
Visa/MasterCard 2.2%

-
American Express 2.5%

Due
to security implications, the University cannot accept cash. All payments must
include the reference number quoted on the invoice.

All payments must include the Invoice Number provided.

4. Refunds

This table sets out UCL Australia’s policy on refunds of tuition fees paid in advance by students including international students on a student visa.

No.

Circumstances

Refund amount

Due date of refund

1

UCL is unable to provide in full the academic programme offered at any time on or after the agreed starting date.Applicants may choose to accept enrolment in an alternate programme, if available, at no extra cost.

Full amount of tuition fees paid

Within 14 days of programme not being provided.

2

UCL withdraws offer of enrolment due to the applicant not being able to meet conditions of main programme of enrolment (ie English language requirement; academic preparation).

Full refund of tuition fees paid for main programme of enrolment.

Within 14 days of offer being withdrawn.

3

Offer of a place is withdrawn by UCL on the basis of incorrect and /or incomplete information provided by application.

Full amount of tuition fees paid less 10% of the annual tuition fee.

Within four weeks of withdrawal of offer.

4

Refusal of student visa by the Department of Immigration and Border Protection (DIBP). Documentary evidence must be provided of the refusal. This also covers delays for student visa applications where the circumstances are beyond the applicant’s control and the delay results in the applicant not being ready to commence their study programme. Independent documentation or evidence of delay must be provided.

Full amount of tuition fees paid

Within four weeks of receipt of official evidence.

5

The applicant does not enrol after accepting the UCL offer of admission.

Full amount of tuition fees paid less 10%of the annual tuition fee.

Within four weeks of withdrawal of offer.

6

The student withdraws from the relevant course of their programme after enrolment but before the census date (see here for Census dates).

Pro-rata refund of tuition fees paid.

Within four weeks of UCL being notified in writing of withdrawal.

7

The domestic student who has accessed FEE-HELP withdraws from the UCL course prior to the relevant census date.

Full refund of FEE-HELP amount remitted.

8

Student arrives after the first day of classes for which the offer of admission refers, and UCL refuses enrolment.

Full amount of tuition fees paid for the course in which the student
withdrew less 10% unless compassionate or compelling circumstances prevail.

Within four weeks of the UCL's decision.

9

Postgraduate research student withdraws from their programme of study after enrolment.

Full refund of the lesser amount of:

- The total tuition fees paid less 20% of the annual fee; or

- The total amount of tuition fees paid, less the amount due for the semester.
If compassionate and compelling circumstances apply a full refund will be
made.

Within four weeks of UCL being notified in writing of withdrawal.

10

Student withdraws after the census date for the relevant course/programme and no special circumstances apply;

Student visa is cancelled by the Department of Immigration and Border Protection (DIBP) for any reason after commencement of study;

Student arrives after first day of classes, is permitted to enrol, and then withdraws with no special circumstances.

Pro-rata refund of tuition fees paid.

Within four weeks of UCL being notified in writing of withdrawal.

5. Refund of Overseas Student Health Cover
(OSHC)

If a student has not yet entered Australia they will be eligible to receive 100% refund of their OSHC paid by UCL.

If the student has entered Australia but not yet started their study programme, they will be refunded 100% of their OSHC less the compulsory minimum three month cover period.

If a student has commenced their studies and wishes to withdraw prior to the completion of their study programme, they will be refunded by the health insurance company in accordance with their refund policy.

The student withdraws from their programme after the census date and wishes to apply for an amendment of payment to their fees.

Pro-rata refund of tuition fees paid.

Student notified within 20 working days of receiving request.

4

The student is disciplined by UCL and their enrolment is suspended or expulsion occurs for any reason.

No refund payable.

N/A

5

The student abandons study without formally cancelling his/her enrolment directly with UCL.Note: In the case of study abandonment, the student will be liable for all fees until the cancellation process is complete.

No refund payable.

N/A

6

The International Student visa is cancelled by the Department of Immigration and Border Protection (DIBP) after the commencement of the programme for any reason.

No refund payable.

N/A

7

The International Student changes their visa status (e.g. receives permanent residency status) during their study period.Note: Where a student changes visa status (e.g. changes education sector) and requires a new visa to be issued, the student is required to bear any and all costs associated with the visa inclusive of medical tests.

No refund payable.

N/A

7. Refund Payments

All requests for refund must be made in writing to the attention of UCL Australia’s Finance Manager, accompanied by a written notice of withdrawal from the course.

All refunds are paid into the nominated bank account in Australian dollars (AUD).

8. Special Circumstances Refunds

As described in the table above and circumstances in 7 or 8 apply, where special circumstances result in you being unable to academically perform and successfully attend and/or complete your studies, you may decide to apply for a Special Circumstances Refund. Special circumstances may also be referred to as compassionate and extenuating circumstances, as determined by UCL Australia.

If you can demonstrate that there are special circumstances in 7 or 8 above, in your situation, you may apply for the refund of pre-paid tuition fees.

UCL Australia deems that special circumstances apply where the circumstances:

• Are beyond your control and not due to your action or inaction, and

• Do not occur, or do not make their full impact on you known, until on or after the commencement of the Course, and

• Make it impracticable for you to meet the attendance and/or assessment requirements of the study during the study period in which you were enrolled.

Reasons for the withdrawal or non-completion may include:

• The recent death of a close family member (parent, guardian, sibling, spouse, child)

• Partial or total incapacitation

• Significant medical or personal circumstances.

Special Circumstances Application Process

1. Complete the Special Circumstances Refund Application form.

2. Lodge the application with Student and Registry Services, within twelve (12) months of the date that you formally withdrew from the study. If you did not formally withdraw, the application must be lodged within twelve (12) months of the last day of the term in which you were enrolled in the study.

3. Ensure that appropriate and adequate independent supporting documentation addressing all the criteria specified in the form and is lodged with Student and Registry Services no later than thirty (30) calendar days after the initial lodgement.

Special Circumstances Outcome

1. You will be sent a letter or email acknowledging receipt of the Special Circumstances Refund form and related information within five (5) working days.

2. You will be advised in writing by the Registrar of your application within twenty (20) calendar days of receipt of the application and all relevant supporting documentation. The notice of the Registrar’s decision will include: a statement of the reasons for the decision; information on your right to have the decision reviewed; and a brief outline of the review process.

3. If the application is successful, the Registrar will arrange for the refund.

9. Review of decisions made under the Policy
on Payment and Refund of Fees

Where a student does not believe that UCL Australia’s decision regarding their refund has been made in accordance with this policy, they may be eligible to lodge an appeal, in writing, to the Student Services Manager. The appeal must be lodged within 28 days after the student has been advised of the decision that they are appealing against.

These guidelines and the availability of complaints and appeals processes, does not remove the right of the student to take action under Australia’s consumer protection laws.

10. Deferrals

If a student defers the
commencement of their programme to a future study period (as per guidelines
above) the first tuition payment received will be transferred to the relevant
study period.

Note: For International Students, withdrawal or non-completion of your programme may have implications for your international student visa.