By Elitsa, Office admin at Flat Rock With the 2015 already rolling on, and the ever going change in the demand of the software production, several key outsourcing trends are worth keeping an eye on. There is no need saying that speed in production and delivering, keeping up-to-date with end customer needs, and product complexity […]

By Ivanka, Web & Data Specialist at Flat Rock In times of globalization of the business processes, the model of BPO (Business Process Outsourcing) continuously evolves and matures. Companies outsource key business processes to a third party provider to enhance their flexibility, cost efficiency, and to offer more adequate and sophisticated services to their consumers.

By Polina Ilieva, Solution Sales Specialist at Flat Rock The growing trend in outsourcing activities that are not part of the companies’ core competences has led to the rapid development of destinations suitable for outsourcing. Bulgaria is an example of these destinations. A lot of American and European IT companies chose to outsource here because of […]

By Polina Ilieva, Solution Sales Specialist at Flat Rock Once you receive a new project and you realize that you will need the assistance of a third party, some of the companies get frustrated, as they don’t know how to proceed. The following article makes an overview of the different business models, which can be […]

When adding new members to your workforce, it is vital to ensure that the process is conducted in the correct way and manner, especially if the new employee will be outsourced and you will not be able to have a direct day-to-day observation on the performance of the tasks.