Huawei Remote Service

Huawei's Remote Service is a support tool built to diagnose and resolve customers technical issues. It is also used to demonstrate the features, setup and usage of your Huawei device. Huawei Remote Service will allow you to resolve problems you may have anywhere at your convenience.

3. Do I need to pay for this service?

Answer: The APP software is currently free of charge and using it over a WI-FI connection will not incur any cost, however, over a 3G (or 4G) data connection, the remote connection will consume some data bandwidth. The local carrier operator will charge a fee in accordance with your data network plan.

4. Is my personal data secure?

Answer: Data transmissions are secured by encryption processes (AES data encryption and SSL encryption). All key usage rights are granted with your consent. You can discontinue desktop sharing or remote service at any time during the remote service session by locking the screen or terminating remote service.