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X-WR-CALNAME:HR News
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X-WR-CALDESC:Events for HR News
BEGIN:VEVENT
DTSTART;TZID=UTC+0:20170427T080000
DTEND;TZID=UTC+0:20170427T100000
DTSTAMP:20180524T193541
CREATED:20170413T103538Z
LAST-MODIFIED:20170413T103538Z
UID:9973-1493280000-1493287200@hrnews.co.uk
SUMMARY:How to drive loyalty through guest satisfaction
DESCRIPTION:Join us for a FREE educational breakfast session! \n\n\n\n\n\n\n\n\n\n\n\n\nAt The Connected Breakfast Session\, experts in the hospitality industry will discuss how to deliver the ultimate guest experience and drive loyalty. Panelists will discuss how they are giving new life to the idea of traditional hospitality through new technology. We will explore their results\, challenges and where they see an opportunity to improve in the future. We will also discuss how to take a step back to observe the current landscape of your hotel.The secret to guest satisfaction and loyalty rests in your staff’s hands. Happy staff translates into happy guests and the ultimate prize\, loyalty. How happy is your staff? \n\n\n\n\n\n\n\n\n\n\n\n\n\n\nWe are excited to announce Sunnie J. Groeneveld as our keynote speaker. Sunnie is the author of the book “Inspired at Work” and member of the Future Work Forum and Global Shapers Community established by the World Economic Forum (WEF). During the interactive session\, Sunnie will share her expert knowledge on the topic Employee Engagement and how factors like community\, innovation\, and employee satisfaction directly correlates with customer loyalty in the hospitality industry. \n\n\n\n\nIn addition\, Julia Fredrick\, HR Director of 9 years at One Aldwych will share their story of evolution over the past decade and how they manage their Award-winning contemporary luxury hotel in Covent Garden. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
URL:http://hrnews.co.uk/event/drive-loyalty-guest-satisfaction/
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