Cover. MATWorX User Guide NWA ISSUE 3.0

Transcription

1 Cover MATWorX User Guide NWA ISSUE 3.0

2 LIABILITY DISCLAIMER NEC Corporation reserves the right to change the specifications, functions, or features, at any time, without notice. NEC Corporation has prepared this document for the exclusive use of its employees and customers. The information contained herein is the property of NEC Corporation and shall not be reproduced without prior written approval from NEC Corporation. NEAX and D term are registered trademarks of NEC Corporation. MATWorX is a trademark of NEC Corporation. Copyright 2006 NEC Infrontia Corporation All other brand or product names are or may be trademarks or registered trademarks of, and are used to identify products or services of, their respective owners. Microsoft, Windows and Excel are registered trademarks of Microsoft Corporation. Adobe and Acrobat are trademarks of Adobe Systems Incorporated.

11 Chapter 1 About This Guide Chapter 1 About This Guide Purpose of This Guide This user guide contains useful information that will help you successfully use the MATWorX/Office Data Programming Tool program. Included are highlights about many key features of the program including the MATWorX Taskbar, PBX Access Module (PAM), Add-Ins, PBX Configuration Wizard, MACH Script Editor, and Online Help System. This guide is designed to be a supplement to the MATWorX online Help system. The Help system provides context-sensitive information and procedures that will help you perform tasks using MATWorX. Refer to Chapter 8 MATWorX Online Help for how to access the online Help. Page 129 How This Guide is Organized The MATWorX User Guide is divided into the following chapters: MATWorX Overview describes the MATWorX program, its features, buttons, Taskbar selection, Add-Ins, and application tools. How to Configure Communication Link describes how to configure a PBX using the Wizard feature or the PBX Setup dialog. PBX Access Module (PAM) describes the process of how MATWorX applications communicate with the PBX via the PAM. The PAM is a gateway for 32 bit Microsoft Windows applications to connect to the PBX. Add-Ins describes the concept of Add-Ins, including what they are and how they work, as well as how to add and remove them. Add-Ins are the basic tools of MATWorX. Page 1 a5ch1001.fm NOVEMBER/15/2006

12 Chapter 1 About This Guide MACH Script Editor describes the concept and operation of the MOC Accelerated Command Heap (MACH) window. This window is a separate and powerful tool that is integrated into the MATWorX software. It is similar to working with the Maintenance Operation Console (MOC), but provides much more functionality by enabling you to create a list of PBX commands (a script) which you can save and run at any time. Scheduler describes the concept and operation of Scheduler window. The Scheduler is an application to start a specific Add-In of MATWorX at specified time, date or day of the week automatically. This can be used for trouble analysis and maintenance operation of PBX. MATWorX Online Help describes the online Help system in detail as well as how to access it and print Help topics. Office Data Programming Tool describes the concept and operation of Office Data Programming Tool. The Office Data Programming Tool is a tool to be able to make, change and register office data when PBX is initially installed or office data is edited. Appendix A lists the Extended Command Set that you can use in conjunction with the MACH Script Editor window. The Extended Command Set characters are modifiers you type in front of a PBX command on the MACH Script Editor window. Using Extended Commands you can greatly reduce the number of commands needed to perform certain tasks. Appendix B describes the directory structure, files, and file locations of the MATWorX suite of applications installed on your computer. Page 2 NOVEMBER/15/2006 a5ch1001.fm

13 Chapter 1 About This Guide Reference Manual For how to install/start/exit MATWorX, refer to MATWorX Installation Guide. For PBX hardware, refer to NEAX 2000 IPS System Manual. For Operation of Key FD, refer to Key FD Operation Guide. Terms In This Manual In this manual, the following PBX system is designated as PBX usually. NEAX 2000 IPS INTERNET PROTOCOL SERVER NEAX IPS INTERNET PROTOCOL SERVER DMR NEAX IPS INTERNET PROTOCOL SERVER DM In this manual, the following IP terminals are designated D term IP usually, unless we need to mention the as type of them in particular. D term IP (IP Adapter Type) [For North America Only] D term IP (IP Bundled Type) D term IP INASET D term SP20 D term SP30 NOTE: In regard to China market, we have not released NEAX 2000 IPS INTERNET PROTOCOL SERVER but NEAX2000 is released. Page 3 a5ch1001.fm

14 THIS PAGE LEFT BLANK INTENTIONALLY. Page 4 a5ch1001.fm

15 Chapter 2 MATWorX Overview Chapter 2 MATWorX Overview In this chapter you learn about the following: What s MATWorX? MATWorX Tools Introduction to Working in Windows Operating System Navigating through MATWorX Taskbar Working with MATWorX Dialogs and Buttons Printing a Report Cooperation with Centralized MAT What s MATWorX? MATWorX is a 32 bit Windows (English version)- based software application that enables you to program and maintain an unlimited number of PBXs via your computer. MATWorX utilizes a client/server architecture that allows multiple dialogs (Add-Ins) to communicate with a PBX. You can connect to and program up to four PBXs at the same time. MATWorX provides a graphical user interface (GUI) to a PBX. This design lets you navigate quickly and intuitively throughout the program, thus saving you valuable time with your PBX maintenance tasks. MATWorX communicates with a PBX via the PBX Access Module (PAM). The PAM is an application of MATWorX which acts as a gateway for connection and communication between the MATWorX tools and a specific PBX. This chain of communication is necessary for the successful operation of all the MATWorX tools and related PBX applications. Refer to Chapter 4 PBX Access Module (PAM). Page 55 Page 5 a5ch2001.fm OCTOBER/31/2005

16 Chapter 2 MATWorX Overview MATWorX Tools There are three kinds of tools included in the MATWorX program: Add-Ins, MACH Script Editor, and PBX Configuration Wizard. These tools are accessible from the Taskbar. Add-Ins Add-Ins are the basic tools of MATWorX. Each one provides you with specialized capabilities to program PBX features and functions. MATWorX comes with more than a dozen Add-Ins that can be accessed from the Taskbar. Refer to Chapter 5 Add-Ins. Page 61 MACH Script Editor The MACH Script Editor is a powerful time-saving tool that enables you to create a list of PBX commands that perform tasks in the PBX. This list is referred to as a script, which can be saved and run at any time. You can also use the MACH Script Editor to perform many other operations. Refer to Chapter 6 MACH Script Editor. Page 123 PBX Configuration Wizard The PBX Configuration Wizard is a custom tool in MATWorX that enables you to establish the proper communication settings between your computer and the PBX. The Wizard asks you simple questions and then uses the information to automatically configure the connection for the PC and the PBX. Refer to Chapter 3 Using PBX Configuration Wizard on accessing and using the PBX Configuration Wizard. Page 33 Page 6 a5ch2001.fm

17 Chapter 2 MATWorX Overview Introduction to Working in Windows Operating System If you are new to working in Windows or would like a refresher on Windows terminology, functions, and navigational procedures, take a minute to access the Microsoft Windows Tutorial Tour by following the steps below. 1. Launch Microsoft Windows on your computer. 2. Select Help from the Start menu. 3. Select Tour: Ten Minutes to Using Windows under the Contents tab. 4. Follow the instructions on your screen. Navigating through MATWorX Taskbar The MATWorX Taskbar ( Page 8) is the main window of the program. It contains buttons and pulldown menus listing selections available in the program. Each button or menu selection provides access to the tools and applications available in the program. To activate a selection, click on it. The Taskbar offers dynamic functionality to the program by allowing you to change it based on the Add-Ins you want to use. For example, by default each Add-In appears as a menu item and a button on the Taskbar. If you remove an Add-In from the Taskbar (via the Add-In Manager), it will no longer display as a menu item or button. If you choose to add it back, it will re-appear on the Taskbar. The Taskbar enables you to navigate through the program and perform various functions. It is also the launching point for MATWorX tools and applications. The default Taskbar items and corresponding buttons, where applicable, are described on the following pages. Page 7 a5ch2001.fm NOVEMBER/15/2006

18 Chapter 2 MATWorX Overview NOTE: The following menu items do not have a corresponding button. These items are accessible only from the pull-down menus. Password PBX Setup Scheduler User Preference Add-In Manager Help Contents Welcome to MATWorX Tips About MATWorX32 MATWorX Taskbar While MATWorX is connecting to PBX, activation status (A or N) of software key code is displayed as PBX software information in addition to its software version. For Remote PIM over IP system, Main site, Remote site (normal mode), Remote site (survival mode) are displayed as site information. [MATWorX Ver.7 or later required] Display of activation status of software key code Activation Status A: All software key codes in the PBX are activated. N: Some software key codes in the PBX are not activated. Page 8 NOVEMBER/15/2006 a5ch2001.fm

19 Chapter 2 MATWorX Overview NOTE 1: For Remote PIM over IP system, you can check the activation status at main site, but you can not check the activation status when connecting the MATWorX to remote site. NOTE 2: When confirming the meaning of A or N, display Help by clicking A or N with right mouse button, then click Help with left mouse button. Display of site information of Remote PIM over IP system Site Information Main site Remote site (normal mode) Remote site (survival mode) Display of Site Information M-SITE R-SITE: xx (xx is Remote site number) R-SURVIVAL: xx (xx is Remote site number) PBX Menu Connect - Select this menu item to access the Connection to PBX dialog where you can select a PBX from a list of available PBXs and connect to it. You can also click the Connect to PBX button to select a PBX from a list of available PBXs and connect to it. Disconnect - Select this menu item to access the Disconnect from PBX dialog where you can disconnect from the current PBX. Page 9 a5ch2001.fm NOVEMBER/15/2006

20 Chapter 2 MATWorX Overview You can also click the Disconnect from PBX button to disconnect from the current PBX. Password - Select this menu item to access the PBX Password dialog where you can enter the password when the password service is set to the PBX. Refer to Chapter 3 Using PBX Password Dialog for further information. Page 44 PBX Setup - Select this menu item to access the PBX Setup dialog where you can edit the communication settings that have been set for a PBX or make the new communication settings without running the Configuration Wizard. You can connect your PC to the PBX on this dialog using the communication settings. Refer to Chapter 3 Using PBX Setup Dialog for further information. Page 38 System Menu The System Menu is a dynamic menu that contains system-related Add-Ins. For information about a particular System Add-In, access the online Help or Chapter 5 System Menu for that Add-In. Page 64 You can also click the Palette for System button to display a floating palette of buttons that can launch system-related Add-Ins. Maintenance Menu The Maintenance Menu is a dynamic menu that contains maintenance-related Add-Ins. For information about a particular Maintenance Add-In, access the online Help or Chapter 5 Maintenance Menu for that Add-In. Page 77 You can also click the Palette for Maintenance button to display a floating palette of buttons that can launch maintenance-related Add-Ins. Page 10 OCTOBER/31/2005 a5ch2001.fm

21 Chapter 2 MATWorX Overview Station Menu The Station Menu is a dynamic menu that contains station-related Add-Ins. For information about a particular Station Add-In, access the online Help or Chapter 5 Station Menu for that Add-In. Page 86 You can also click the Palette for Station button to display a floating palette of buttons that can launch station-related Add-Ins. Trunk Menu The Trunk Menu is a dynamic menu that contains trunk-related Add-Ins. For information about a particular Trunk Add-In, access the online Help or Chapter 5 Trunk Menu for that Add-In. Page 101 You can also click the Palette for Trunk button to display a floating palette of buttons that can launch trunk-related Add-Ins. Upgrade Menu The Upgrade Menu is a dynamic menu that contains system upgrade-related Add-Ins. For information about a particular Upgrade Add-Ins, access the online Help or Chapter 5 Upgrade Menu for that Add-In. Page 109 You can also click the Palette for Upgrade button to display a floating palette of buttons that can launch Upgrade Add-Ins. Page 11 a5ch2001.fm OCTOBER/31/2005

22 Chapter 2 MATWorX Overview Tool Menu The Tool Menu is a dynamic menu that contains function-related Add-Ins. For information about a particular Function Add-In, access the online Help or Chapter 5 Tool Menu for that Add-In. Page 116 You can also click the Palette for Tool button to display a floating palette of buttons that can launch feature-related Add-Ins. MOC - Select this menu item to access the MOC window where you can enter the MOC Commands. MACH Script Editor - Select this menu item to access the MACH Script Editor dialog where you can create and save a list (script) of PBX commands to perform tasks in the PBX. You can also use the MACH Script Editor to perform many other operations. Refer to Chapter 6 MACH Script Editor. Page 123 You can also click the Mach Script Editor button to access the MACH Script Editor dialog. Scheduler - Select this menu item to display Scheduler dialog where you can set the schedule in which you execute a specific Add-In of MATWorX or an application. Refer to Chapter 7 Scheduler. Page 125 Configuration Wizard - Select this menu item to access the Configuration Wizard dialog where you can establish the proper communication settings between your PC and the PBX. The Wizard asks you simple questions and then uses the information to automatically configure the connection for the PC and the PBX. Refer to Chapter 3 Using PBX Configuration Wizard on accessing and using the PBX Configuration Wizard. Page 33 Page 12 NOVEMBER/15/2006 a5ch2001.fm

23 Chapter 2 MATWorX Overview You can also click the Configuration Wizard button to access the Configuration Wizard dialog. PBX Access Module - Select this menu item to display PBX Access Module dialog where you can save a transaction log that contains information between the PAM and the PBX. You can also click the Start up PAM button to access the PBX Access Module dialog. Refer to Chapter 4 PBX Access Module (PAM). Page 55 You can click the Office Data Backup button to backup the office data to Flash-ROM on the MP card. Refer to Chapter 3 Office Data Backup into Flash-ROM. Page 52 Option Menu The Option Menu is a dynamic menu that contains MATWorX-related settings. User Preference - Select this menu item to display User Preference dialog where you can set the following. General: This setting is whether a folder name is specified or not, when manual is referred to. Communications: LAN Connection setting is whether the connection status of LAN is supervised or not. And Timeout setting is time-out timer of PBX data reception. Display: Message setting is whether a message is displayed after connection with PBX or not. And Start Position setting is whether the starting position of the Add-In/ application is memorized. Page 13 a5ch2001.fm OCTOBER/31/2005

24 Chapter 2 MATWorX Overview Background: This setting chooses the background of MATWorX from 5 patterns. Menu: This setting is whether to use the menu lineup before Ver.10. Add-in Manager - Select this menu item to access the Add-Ins Manager dialog where you can add and remove Add-Ins to/from the MATWorX Taskbar. Refer to Chapter 5 Installing an Add-In Page 118 and Removing an Add-In. Page 120 Available Add-ins - Select this menu item to display a sub-menu that lists all currently active Add-Ins. Also, you can choose to Show All or Close All active Add-Ins. Help Menu Help Contents - Select this menu item to access the main contents page of the MATWorX online Help system. The Help system provides you with easy access to information about procedures, tools, Add- Ins, commands, values, and shortcuts. Welcome to MATWorX - Select this menu item to display Welcome to MATWorX dialog. Click the Next of the work item that you do, and a more detailed menu item is displayed. Then Click the Add-in/ application that you want to use. Tips - Select this menu item to display an information tip about the usage of MATWorX and related tools and applications. Manual - Select this menu item to launch Adobe Acrobat Reader and automatically open User Guide, or Manual Menu. NOTE 1: Manual Menu dose not apply to the MATWorX program for North America and EU. NOTE 2: To open Manual Menu, it is necessary to arrange optional documents. Page 14 NOVEMBER/15/2006 a5ch2001.fm

25 Chapter 2 MATWorX Overview About MATWorX - Select this menu item to access the About box to view MATWorX version. Click this Manual Menu button to launch Adobe Acrobat Reader and automatically open Manual Menu. NOTE 1: Manual Menu dose not apply to the MAT- WorX program for North America and EU. NOTE 2: To open Manual Menu, it is necessary to arrange optional documents. NOTE 3: To open the manual for Help Menu and the document launched by clicking the Manual Menu button, it is necessary to use Adobe Acrobat Reader (Adobe Reader). After installing MATWorX, first select this menu item or click the Manual Menu button, then Adobe Acrobat Reader (Adobe Reader) is automatically installed, so follow the instructions on the screen. Page 15 a5ch2001.fm NOVEMBER/15/2006

26 Chapter 2 MATWorX Overview Working with MATWorX Dialogs and Buttons The dialogs within MATWorX enable you to perform various functions in order to program a PBX. Many dialogs contain buttons, fields, boxes, and other options that are described within this guide. You are able to move each MATWorX dialog by placing your cursor on the title bar and holding down your left mouse button, dragging the dialog to its new position, and releasing the mouse button. In addition, you are able to resize many of the MATWorX dialogs and Help windows by placing your cursor on the outside border of the dialog, and once you see double arrows, holding down your left mouse button and dragging the border to its new size. Refer to Chapter 2 Introduction to Working in Windows Operating System for further information about basic Windows concepts. Page 7 The following buttons appear on various dialogs within MATWorX. Listed below are the descriptions of typical buttons. Clicking the Exit Dialog button closes the dialog. Clicking the What s This? button enables you to click on a field or button in a dialog to display What s This Help for the item. Clicking the OK button saves changes and closes the dialog. On the Disconnect from PBX dialog, clicking this button disconnects MATWorX from the PBX without backup of the office data into the Flash-ROM. Page 16 a5ch2001.fm

27 Chapter 2 MATWorX Overview Clicking the Lookup Data button replaces the listed data with the most current data contained in the PBX. Clicking the Cancel Data button stops the lookup process. Data replaced during the lookup process will remain changed. Clicking the Update Data button saves the changes on the dialog to the PBX. Clicking the Hide Dialog button hides the Add-In dialog from view, but leaves it loaded in your PC s memory, so it can appear quickly if you launch it again. All data are retained until you close the dialog. Clicking the Print Data button launches the Print Preview dialog where you can preview a report before printing. You can then click the Print Data button to print the displayed data to your default printer. Clicking the Export button on the Print Preview dialog enables you to save the displayed report to a file. If your system supports MAPI, you can the report directly from MATWorX by selecting MAPI from Destination box of the Export dialog. Clicking the Delete Data button clears the displayed data on the dialog. It does not clear the data from the PBX. Page 17 a5ch2001.fm

28 Chapter 2 MATWorX Overview Clicking the Add button enables you to add an Add-In to the MATWorX Taskbar. Clicking the Remove button enables you to remove an Add-In from the MATWorX Taskbar. Clicking the Clear Grid button completely clears the displayed grid, but does not delete the information from the database. Clicking the Delete Grid button clears the grid and deletes the information from the database. Clicking the Reset PBX button displays the Reset PBX dialog. A PBX reset is required before an update can take effect. Note that, if you reset the PBX, all existing call connections will end. Also, if you are connected to the PBX through a direct connection, your connection will be lost, but will be automatically reconnected. Clicking the Disconnect after backing up office data button disconnects MATWorX from the PBX after backup of the office data into the Flash-ROM. Clicking the Close button disregards any changes not yet sent to the PBX, and closes the dialog. Page 18 a5ch2001.fm

30 Chapter 2 MATWorX Overview Printing a Report The MACH Script Editor, and several Add-Ins enable you to print reports and listup data by clicking the Print Data button. The Print Preview dialog is automatically displayed so you can preview the report before printing. Print Preview Dialog Page 20 a5ch2001.fm

31 Chapter 2 MATWorX Overview You can use the Print Preview dialog to: Print the displayed report by clicking the Print Data button. Zoom in and out on the report by changing the Magnification Factor box. Save the displayed report to a file by clicking the Export button. If your system supports MAPI, you can the report directly from MATWorX by selecting MAPI from Destination box of the Export dialog. Export Dialog Page 21 a5ch2001.fm

32 Chapter 2 MATWorX Overview Cooperation with Centralized MAT MATWorX cooperates with Centralized MAT, can maintain two or more PBX which consisted of a CCIS network or an IP network. For details, refer to Centralized MAT Users Manual. NOTE: In order to cooperate with Centralized MAT, it is necessary to install MATWorX in your PC which has installed Centralized MAT. When using the MATWorX Version 11 or later, Centralized MAT Version or later ones is required. Page 22 OCTOBER/31/2005 a5ch2001.fm

34 Chapter 3 How to Configure Communication Link Hardware Connections There are three ways in connecting a PC to the PBX. (1) Direct Connection Connect PC serial port to the PBX serial port using a MAT cable. Data throughput can reach bps. (2) Modem Connection Connect PC modem to the PBX built-in modem via the public network. This connection can be used for remote access. The default setting of data throughput is 9600 bps, however, you can reach bps by setting of Command 40 Y=08>1:5. (3) LAN Connection Connect your PC to the PBX via the Ethernet LAN. Page 24 NOVEMBER/15/2006 a5ch3001.fm

37 Chapter 3 How to Configure Communication Link Modem Connection If you have a modem installed in your PC, you can dial up the PBX with the modem. This connection is especially used for remote access. PBX Modem Connection COT Public Network Modem PC MP Built-in modem RS-232C Straight Cable Page 27 a5ch3001.fm

38 Chapter 3 How to Configure Communication Link 1. Connect the modem to your PC. 2. To use a built-in modem, set the SW2-4 of the MP card to ON. 3. Mount the COT card in the system. 4. Set up the MATWorX and establish the communication setting (Modem Connect) between your PC and the PBX using Configuration Wizard. 5. Set the following office data: Command 40 Y=10>1: - (station number) Command 13 Y=07> - (station number): 0 NOTE: When using the built-in modem in the PBX, RS1 port of the MP card cannot be used. The requirements on the PBX side are shown below. Requirements on PBX Side Name qt. Remarks COT card 1 Used for interface between the PBX and public network Page 28 NOVEMBER/15/2006 a5ch3001.fm

39 Chapter 3 How to Configure Communication Link The requirements on your PC side are shown below. Requirements on PC Side Name qt. Remarks PC* NOTE 1 1 Refer to MATWorX Installation Guide in detail Printer* 1 Printer which can print a sheet of letter-sized paper on Windows Printer Driver* 1 Printer driver software attached to the printer Printer Cable* 1 Cable attached to the printer or optional cable Modem* NOTE 2 RS-232C Straight Cable* 1 Modem which supports AT commands 2-wire full duplex 28.8 Kbps or higher modem recommended 1 Used to connect the PC with the modem * : Prepared by customers NOTE 1: During connection, do not use energysaving features on your PC, such as RE- SUME, SUSPEND and STANDBY. NOTE 2: Since MATWorX Ver.6 or later, you can use the built-in modem. Page 29 a5ch3001.fm

40 Chapter 3 How to Configure Communication Link LAN Connection You can connect your PC to the PBX via the Ethernet LAN. LAN Connection PBX LAN HUB/Router MP ETHER LAN Connector LAN Cable (10BASE-T/ 100BASE-TX) PC NOTE 1: The MP program downloading is not available on LAN connection. NOTE 2: When the system was initialized by B (All Clear), the following IP address and subnet mask are set as a fixed value. Therefore you can connect your PC to the PBX via the LAN, even if you make your PC Direct Connection (RS-232C connection) and do not set an IP address using office data. IP Address : Subnet Mask : [Series 3300 software (R8 software) or later required] 1. Mount the ETHER card on the MP card. For details, refer to NEAX 2000 IPS System Manual. 2. Mount the MP card in the MP slot of PIM0. 3. Connect the LAN connector of the ETHER card and the HUB/Router using a LAN cable. 4. Establish the communication setting (LAN Page 30 a5ch3001.fm

42 Chapter 3 How to Configure Communication Link The requirements on this LAN connection are shown below. Requirements on PBX Side Name qt. Remarks ETHER card 1 Used for LAN interface LAN Cable* 1 10BASE-T/100BASE-TX * : Prepared by customers * : Prepared by customers Requirements on PC Side Name qt. Remarks PC* 1 Refer to MATWorX Installation Guide in detail Printer* 1 Printer which can print a sheet of letter-sized paper on Windows Printer Driver* 1 Printer driver software attached to the printer Printer Cable* 1 Cable attached to the printer or optional cable NIC* 1 Used for LAN interface LAN Cable* 1 10BASE-T/100BASE-TX NOTE: During connection, do not use energy saving features on your PC, such as RESUME, SUSPEND and STANBY. Page 32 NOVEMBER/15/2006 a5ch3001.fm

43 Chapter 3 How to Configure Communication Link Using PBX Configuration Wizard The PBX Configuration Wizard enables you to establish the proper communication settings between your computer and the PBX. The Wizard asks you simple questions and then uses the information to automatically configure the connection for the PC and PBX. If you have already established a connection between your computer and a PBX, you can still run the Wizard if you want to establish a connection to a different PBX. The following procedure explains how to launch the PBX Configuration Wizard. NOTE: The PBX Configuration Wizard automatically starts when you click Connect button if there are no configurations established for a PBX. 1. Launch Microsoft Windows on your PC. 2. Click the MATWorX shortcut icon on the desktop. Or select Programs/MATWorX Ver.x/ MATWorX from the Start menu. 3. The MATWorX Taskbar is displayed. MATWorX Taskbar Page 33 a5ch3001.fm NOVEMBER/15/2006

44 Chapter 3 How to Configure Communication Link 4. The Welcome to MATWorX dialog is displayed. Click Next in Connecting to a PBX. Welcome to MATWorX dialog 5. Click Configuration Wizard in Making a connection to a PBX anew (creating a new connection). When the Welcome to MATWorX dialog is not displayed, select Configuration Wizard from the Applications menu, or click the Configuration Wizard button. 6. The Configuration Wizard dialog is displayed. Click Next button. Configuration Wizard dialog Page 34 NOVEMBER/15/2006 a5ch3001.fm

45 . Chapter 3 How to Configure Communication Link 7. Choose the connection configuration between your PC and the PBX, then click Next button. Choose Establish a connection with the PBX directly usually. 8. Select the type of connection between your PC and the PBX, then click Next button. - When you select the LAN Connection, go to When you select the Direct Connect/Modem Connect, go to Page 35 a5ch3001.fm OCTOBER/31/2005

46 Chapter 3 How to Configure Communication Link 9. Type the IP address and the port number of the PBX that is connected to your PC, then click Next button. NOTE: Set the port number of the PBX to Click Test Connection button. 11. Follow the instructions on the screen. Help is available for each dialog in the Wizard by clicking Help button. Page 36 OCTOBER/31/2005 a5ch3001.fm

47 Chapter 3 How to Configure Communication Link 12. Click Locate button. 13. Follow the instructions on the screen. Help is available for each dialog in the Wizard by clicking Help button. Page 37 a5ch3001.fm OCTOBER/31/2005

48 Chapter 3 How to Configure Communication Link Using PBX Setup Dialog The PBX Setup dialog enables you to operate the following. Editing the communication settings that has been set for a PBX (includes the communication settings set by the Configuration Wizard) Making the new communication settings without running the Configuration Wizard Connecting between your PC and the PBX by the new communication settings The following communication setting is initialized: Default_LAN Connection type: LAN, IP Address: , Port Number: Default_Direct_9600 Connection type: Direct, COM Port: COM1, Baud: 9600 NOTE: Once you have established the communication settings between your PC and the PBX, you cannot connect to the PBX from this dialog. 1. Select PBX/PBX Setup from MATWorX Taskbar, then the PBX Setup dialog appears. Page 38 NOVEMBER/15/2006 a5ch3001.fm

50 Chapter 3 How to Configure Communication Link 4. After editing the settings, click Save icon on the left frame. The settings will be overwritten, or new PBX alias will be added to the PBX Alias Name pull-down menu with the new settings. 5. To connect the MATWorX to the PBX with the settings you edited/made, click Connect icon on the left frame. Page 40 a5ch3001.fm

51 Chapter 3 How to Configure Communication Link Connecting to PBX Establishing Connection Once you have established communication settings between your PC and a PBX, you can connect to a PBX using MATWorX. 1. Launch MATWorX. 2. Click the Connect button on the MATWorX Taskbar. 3. The Connect to PBX dialog is displayed. Connect to PBX dialog 4. Click the down arrow to view all available PBXs, select one which you want to connect to. Page 41 a5ch3001.fm

52 Chapter 3 How to Configure Communication Link 5. Click the OK button [ ]. PBX Alias Name and Information on MP Software Version are displayed on MATWorX Taskbar. 6. The Backup office data into the Flash- ROM button [ ] is displayed when the connection has been established. NOTE: While MATWorX is connecting to PBX, activation status (A or N) of software key code is displayed as PBX software information in addition to its software version. For Remote PIM over IP system, Main site, Remote site (normal mode), Remote site (survival mode) are displayed as site information. For details, refer to MATWorX Overview ( Page 5). [MATWorX Ver.7 or later required] You have successfully connected MATWorX to the PBX. If you have any trouble on establishing the connection, refer to Chapter 3 Troubleshooting a Failed Connection. Page 45 Page 42 NOVEMBER/15/2006 a5ch3001.fm

53 Chapter 3 How to Configure Communication Link Disconnecting from PBX This procedure explains how to disconnect MATWorX from a PBX when you finish working with the PBX. 1. Click the Disconnect button on the MATWorX Taskbar. 2. The Disconnect from PBX dialog is displayed. Disconnect from PBX dialog 3. Click the Yes button [ ] to disconnect MATWorX from the PBX after backup of the office data into the Flash-ROM. Click the No button [ ] to disconnect MATWorX from the PBX without backup of the office data. Click the Cancel button [ ] to cancel disconnecting MATWorX from the PBX. Page 43 a5ch3001.fm

54 Chapter 3 How to Configure Communication Link Using PBX Password Dialog The PBX Password dialog enables you to enter the password for accessing a PBX when the password service is provided to the PBX. When you connect the MATWorX to the PBX without entering the password, from the PBX/Connect menu or Connect button, you cannot assign, change and delete the PBX data. You can read only them. In that case, you can enter the password by the following procedure. 1. Select the PBX/Password menu on the MATWorX Taskbar. PBX Password dialog 2. Enter the password for the PBX. 3. Click the OK button [ ]. 4. If the password is accessible one, OK appears. (If not, NG appears.) NOTE: As you want to display the PBX Password Dialog, a message You need not enter the password is displayed, when the password service is not applied to your MATWorX. Now you are allowed to assign, change and delete the PBX data. Page 44 a5ch3001.fm

55 Chapter 3 How to Configure Communication Link Troubleshooting a Failed Connection The following lists provide possible reasons for a failed connection between your PC and a PBX, as well as actions required to correct the problem. Have you created a hardware communications link between your PC and the PBX? Yes - Go to the next bullet item. No - MATWorX will not operate properly until the hardware link is made. Linking your PC to the PBX is an important part of the PBX installation. Refer to Chapter 3 Hardware Connections. Page 24 I m not sure what the question means - Your PC and the PBX need to be linked by communications hardware. When the PC is located next to the PBX, it is best to link them directly using a MAT cable. When the PC is located away from the PBX, they must be linked over a telephone line, using modems in the PC and PBX. Refer to Chapter 3 Hardware Connections. Page 24 Have you entered configuration information for your PBX? Yes - Go to the next bullet item. No - Running the PBX Setup Wizard. Connection to the PBX can be performed easily by using the Configuration Wizard. Correct information is needed for the connection. Answer the questions given by the Configuration Wizard. Page 45 a5ch3001.fm NOVEMBER/15/2006

56 Chapter 3 How to Configure Communication Link Have you run the PBX Setup Wizard again, since the connection failed? Yes - Go to the next bullet item. No - Running the PBX Setup Wizard. Connection to the PBX can be performed easily by using the Configuration Wizard. Correct information is needed for the connection. Answer the questions given by the Configuration Wizard. I m not sure what the question means - Running the PBX Setup Wizard again. Many failed connections that were originally setup using the PBX Setup Wizard can be repaired by running the Wizard again. (The Wizard detects changes that have occurred since the good connection was made.) What is unsuccessful connection type? Direct Cable Link Direct Connect Failure Reasons: COM port of the PC is currently being used by a different application. Defect in the cable. Cable connection is loose. Wrong cable type being used. The PBX is not activated. Page 46 NOVEMBER/15/2006 a5ch3001.fm

57 Chapter 3 How to Configure Communication Link Modem/TA Connection No Dial Tone Heard Reasons: Listen to the sound of the MODEM/TA while dialing and check that no dial tone is heard. - The power of the PC MODEM/TA is off. (External MODEM/TA) - The telephone line of the PC MODEM/ TA is not active or is not connected correctly. - The COM port in the PBX connection setting is wrong. - The PBX connection is set to direct connection. It should be set to MODEM/ TA connection. - The cable of the external MODEM/TA is not connected to the PC correctly. - There is a defect in the cable of the external MODEM/TA. - There is a defect in the telephone line. No Ringing Tone Heard Reason: Listen to the sound of the MODEM/TA after dialing and check that no ringing tone is heard. - The telephone number is wrong (or too short). There Is an Announcement or Recorded Message After the Ringing Tone Reasons: Listen to the sound of the MODEM/TA when dialing and check that the ringing tone is answerd. - Too many digits are entered as the telephone number. - The number of digits is wrong. - The access code is wrong. - The toll number is wrong. Page 47 a5ch3001.fm NOVEMBER/15/2006

58 Chapter 3 How to Configure Communication Link Ringing Tone is Heard, but not Answered Reasons: Listen to the sound of the MODEM/TA while dialing and check that the ringing tone is continuously heard. - The telephone number is wrong. - PBX port? Is not set for the PBX built-in MODEM. - The power of the PBX is off. - A valid station number is not assigned to the built-in MODEM. Busy Tone Heard Reasons: Listen to the sound of the MODEM/TA while dialing and check that the busy tone is heard. - The telephone number is wrong. - A different user is accessing to the PBX MODEM/TA. After Ringing, the Call is Answered, But No Connection Message Heard. Reasons: Listen to the sound of the MODEM/TA while dialing and check that the PBX answers. Then wait for the connection message. - The maximum speed rate of the PC MODEM/TA is lower than that of the PBX MODEM/TA. - The initial character string is inappropriate. Connection Message Heard, But No Carrier Detection Message Reason: Listen to the sound of the MODEM/TA while dialing and check that an answer is received. Then wait for the connection heard before the carrier detection message. Page 48 NOVEMBER/15/2006 a5ch3001.fm

59 Chapter 3 How to Configure Communication Link Built-in modem communication error Reason: The communication error occurs when using the built-in modem of the MP card/board. Correction: Set the error correction procedure of the modem of your PC side to LAPM and the data compression to No by AT command. The MP built-in modem operation setting is as follows: Error correction procedure: Automatic selection 1st : LAPM 2nd : MNP4 3rd : Normal Data compression: No LAPM : Link Access Procedure for Modem MNP : Microcom Networking Procedure NOTE 1: When you set the error correction procedure and the data compression of the modem using AT command, refer to the manual attached to the modem because AT commands differ from the modems. NOTE 2: When you use the modem without the data compression function, the data compression setting is not required. And when you use the modem which has only the automatic selection in the error correction procedure, set the automatic selection. Page 49 a5ch3001.fm

60 Chapter 3 How to Configure Communication Link LAN Connection Reasons: Test that you can recognize IP Address by using the PING command. PING (Ping.exe) is the external command of Windows. - IP Address or Port Number of TCP/IP protocol is currently being used by a different application. - Confirm that you can use the IP Address and Port Number for the connection. - IP Address or Port Number is wrong. Input proper IP Address and Port Number. - Can't access the LAN card (NIC). Connect LAN card (NIC) properly. - The LAN cable is not connected. Connect LAN cable properly. - IP Address or Port Number can't access by network security. Consult network administrator. - Network connection is loose. Consult network administrator. Page 50 NOVEMBER/15/2006 a5ch3001.fm

61 Chapter 3 How to Configure Communication Link When Connection is Interrupted When connection is interrupted between MATWorX and the PBX, the Connection interrupted. dialog warns you to execute the office data backup. You must execute the backup of the updated office data into the Flash-ROM when connection is reestablished. Connection interrupted. dialog Page 51 a5ch3001.fm

62 Chapter 3 How to Configure Communication Link Office Data Backup into Flash-ROM [MATWorX Ver.4.5 or later required] When you set or update the office data of the PBX, you must execute the office data backup into the Flash- ROM on the MP card. Do not turn off or reset the system before backup of the office data into the Flash-ROM. The following procedure explains how to execute the office data backup into the Flash-ROM. 1. Click the Backup office data into the Flash- ROM button [ ] on the MATWorX Taskbar. 2. The Backup dialog is displayed. Backup dialog Page 52 a5ch3001.fm

63 Chapter 3 How to Configure Communication Link 3. Click the Yes button to start backup of the office data. 4. The following dialog is displayed. Now you have successfully completed the office data backup into the Flash-ROM. Page 53 a5ch3001.fm

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65 Chapter 4 PBX Access Module (PAM) Chapter 4 PBX Access Module (PAM) In this chapter you learn about the following: What s the PAM? PAM Communication Overview PAM Online Help What s the PAM? The PAM shown below is an application that acts as a gateway between MATWorX tools and a PBX. It provides connection and communication links for programming the PBX. When you start MATWorX, the PAM automatically starts. Then, when MATWorX tools need access to the PBX, they send data to the PBX and receive data from the PBX via the PAM. On the PAM dialog, real time log that contains information between the PAM and the PBX is displayed. PBX Access Module dialog Page 55 a5ch4001.fm

68 Chapter 4 PBX Access Module (PAM) PAM Online Help The PAM application contains its own contextsensitive online Help system. This guide provides a simple overview to the features and capabilities of the PAM. For more detailed information, including procedures and detailed descriptions, access the PAM online Help system. Accessing PAM Online Help There are several ways to access and use the PAM online Help system. To access the main Help contents, click the PAM button [ ] on the tool bar of the MATWorX Taskbar to display the PBX Access Module dialog, then select Help from PAM of the list bar located on the left side. Another way to access the main Help contents is to press F1 when displaying the PBX Access Module dialog. Page 58 a5ch4001.fm

69 Chapter 4 PBX Access Module (PAM) Extended Command Online Help This Help is referred to detailed explanation of Extended Command which the PAM provides. An Extended Command is classified according to the feature in the command numerical order of the office data. A condition of the agreement of the input/output information of the Extended Command and the office data command to use and so on are described. As for the way of using an Extended Command, refer to Appendix A Extended Command Set. Page 147 [MATWorX Ver.5 or later required] Page 59 a5ch4001.fm

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71 Chapter 5 Add-Ins Chapter 5 Add-Ins In this chapter you learn about the following: What s an Add-In? Four categories of Add-Ins Function Outline of Add-Ins Installing an Add-In Starting an Add-In? Removing an Add-In Add-In Online Help What s an Add-In? Add-Ins are the basic tools of MATWorX. Each one acts like a separate application by providing you with specialized capabilities to program PBX features and functions. Using Add-Ins, you can program a PBX with information like station and trunk assignments, numbering plan data, and caller ID to name a few. MATWorX comes with several Add-Ins that can be accessed from the Taskbar. You can run multiple Add- Ins at the same time. Add-Ins can be added (installed) and removed from the MATWorX Taskbar. When an Add-In is removed, it is not deleted from the program, rather it is only removed from the Taskbar. It can be easily added back with just a few clicks of the mouse. This way you can customize the Taskbar with only the Add-Ins that you use on a regular basis. Page 61 a5ch5001.fm

72 Chapter 5 Add-Ins Four Categories of Add-Ins Features Feature Add-Ins shown below simplify PBX return values by translating them from an encrypted code into a meaningful message. System Reset and Fault Storage are two examples of this type of Add-In. Feature Add-Ins Enhanced Features Enhanced Feature Add-Ins shown below use one or more related commands to setup a specific task or feature within the PBX. For example, the Station Assignment Add-In uses multiple commands such as command 10, 12, 13, 14, 73, 74, 77, 90, 93, 94, etc. to setup this enhanced feature in the PBX. Enhanced Feature Add-Ins Page 62 NOVEMBER/15/2006 a5ch5001.fm

73 Chapter 5 Add-Ins Commands Command Add-Ins shown below enable you to setup data within the PBX for one particular command. For example, Trunk Data and Trunk Route Data Add- Ins represent commands 30 and 35, respectively. Command Add-Ins Wizards Wizard Add-Ins shown below provide a simple way to perform difficult tasks by walking you through a series of questions in an automated process. The answers are then used by the program to perform the task. For example, the PBX Configuration Wizard automatically configures the communication connection between the PC and the PBX. Wizard Add-Ins Page 63 a5ch5001.fm

74 Chapter 5 Add-Ins Function Outline of Add-Ins System Menu <Setting System Accommodation Data> [MATWorX Ver.6.3 or later required] Commands to be used: many commands This is a function to create related office data such as a system configuration (site and PIM, etc.), a station number, a trunk number, a device number and so on for PIM of PBX and a card required for the service you want to implement in accommodating PIM of PBX and a card in the system. You can save in CSV format and output the created data. Choose any one in the following data to set System Accommodation Data: NEAX 2000 IVS 2 NEAX 2000 IPS (Series 3200 R6.1 or earlier) NEAX IPS DM NEAX 2000 IPS (Series 3200 R6.2 or later) There are three methods to create office data: To newly create data during the initial installation of PBX Page 64 JANUARY/31/2006 a5ch5001.fm

75 Chapter 5 Add-Ins To edit data additionally after reading the office data registered in the connected PBX To read an office data file saved in CSV format and edit it additionally Also, you can save office data either by saving only the additionally edited data or by saving the whole office data. NOTE 1: Choose the NEAX 2000 IPS (Series 3200 R6.2 or later), when you use a NEAX 2000 IPS (Series 3200 R6.2 or later) or a NEAX IPSDM for Remote PIM over IP System. NOTE 2: You cannot change the office data created for the system configuration of NEAX 2000 IPS (Series 3200 R6.2 or later) into the office data format of other system configurations. In this case, you create the new office data. Page 65 a5ch5001.fm

76 Chapter 5 Add-Ins <Set Clock> Commands to be used: Command 02 This is a function to set the system clock data on the PBX. Using this Add-In, it is possible to adjust date and time on the PBX to ones on the PC. Page 66 a5ch5001.fm

77 Chapter 5 Add-Ins <Numbering Plan> Commands to be used: Command 20, 29 This is a function to assign a numbering plan of each tenant group and add/delete the access code of a service feature to one. Using this Add-In, it is possible to view access code data on the same numbering plan using 2 kinds of view; Tree View and List View. To add or delete an access code, use the screen of Tree View (List View is used only to view access code data). Page 67 a5ch5001.fm OCTOBER/31/2005

78 Chapter 5 Add-Ins <Service Restriction> Commands to be used: Command 15 This is a function to assign a Service Restriction Class for each service feature. It is possible to list all the Service Restriction Classes assigned in the PBX. Page 68 a5ch5001.fm

79 Chapter 5 Add-Ins <Speed Calling-System> Commands to be used: Command 08, 71, 72, 74 This is a function to allocate 300/4000-memory slot for Speed Calling-System. It is also possible to allocate or delete memory parcels for 300-memory slot and list 300/4000-memory slot for Speed Calling-System. You can print out the following information. Memory slot number Access Code Calling Party s number Station Name Character Page 69 a5ch5001.fm

80 Chapter 5 Add-Ins <Speed Calling-Station> [MATWorX Ver.10 or later required] Commands to be used: Command 08, 10/14, 73, 74, 94 This is a function to assign, the memory area for Speed Calling-Station and OneTouch Button at a time to a station number assigned in the PBX. And it is possible to assign the Calling Party s Number etc. to the Speed Calling-Station. You can assign the allocation of the memory area and the set up information of the Speed Calling-Station by created CSV file. Page 70 NOVEMBER/15/2006 a5ch5001.fm

81 Chapter 5 Add-Ins <Day/Night Mode Change Schedule> [MATWorX Ver.4 or later required] Commands to be used: Command 4A This is a function to assign a Day/Night Mode Change Schedule using system clock. It is possible to assign a Day/Night Mode Change Schedule for each tenant according to a date/a day of the week/the time. Page 71 a5ch5001.fm NOVEMBER/15/2006

82 Chapter 5 Add-Ins <LAN Interface> [MATWorX Ver.4.5 or later required] [Series 3000 software (R4.2 software) or later required] Commands to be used: Command 0B This is a function to read/update/clear the office data for the LAN interface of the system. The following office data setting is available. LAN Data of System VLAN Data TCP/UDP Port number You can set up site information and the LAN interface group other than LAN data by the List Bar. Page 72 NOVEMBER/15/2006 a5ch5001.fm

83 Chapter 5 Add-Ins When using Remote PIM over IP, the following office data setting is available. [MATWorX Ver.7 or later required] System Tab : LAN Data, VLAN Data and SNMP Data on the main site Remote Site Tab: LAN Data, VLAN Data, SNMP Data and Data for survival mode on the remote site Page 73 a5ch5001.fm JANUARY/31/2006

84 Chapter 5 Add-Ins <IP-PAD> [MATWorX Ver.8.0 or later Required] Commands to be used: Command 05, 06, 0A, 12, 30, 35, 42, 67, 8A, A7, A8 This is a function to set IP-PAD data to be used to send/receive voice in remote PIM over IP system. It also provides a function to adjust the call quality. It is possible to read from PBX/write set data/clear (initialize) the following office data: Office data related to IP-PAD containing Office data for every LAN interface number Office data that set telephone call quality between IP-related devices including IP-PAD Also, it is possible to display the read/set data in a report format and print it. Page 74 NOVEMBER/15/2006 a5ch5001.fm

85 Chapter 5 Add-Ins <Wireless> [MATWorX Ver.10 or later required] Commands to be used: Command AE, E5 This is a function to assign SYS-ID or LVP (Location Verification Process) to the PBX and execute authorization of Wireless system, and to control the number of operating ZTs in authorized Wireless system. SYS-ID has to be obtained from NEC Network Center Control the number of operating ZTs in authorized Wireless system. NOTE: This Add-in applies to the MATWorX program for North America/Latin America. Page 75 a5ch5001.fm NOVEMBER/15/2006

86 Chapter 5 Add-Ins <Wireless LAN> [MATWorX Ver.11 or later required] Commands to be used: Command 05, 14, 1C, 1D, 5A, AD, A7, BC This is a function to set SIP servers for WLAN (Wireless LAN) and assign WLAN terminals. The data about SIP servers for WLAN is read, and the data can be displayed and be set. In addition, the following data of WLAN terminals is read, and you can display and set: Accommodated location information (LEN) WLAN station number Virtual station number Domain number Change notice result NOTE: Accommodated location information, WLAN station number, and Virtual station number also use PS station. When setting these data as WLAN terminals, it is necessary to check the corresponding column for WLAN. Page 76 NOVEMBER/15/2006 a5ch5001.fm

87 Chapter 5 Add-Ins Moreover, you can display the Virtual Station dialog because you should previously assign a virtual station before the registration of WLAN terminals (click the Virtual Station button on terminal window). Maintenance Menu <Graphical Configuration Report> Commands to be used: many commands Using this Add-In, the system information can be obtained easily. The following information is displayed in general and in detail: System Info - mounting status of PIMs, using port number, revision of MP card etc. PIM Info - mounting status, number, kind of card in the specified PIM. Card Info - kind of card, LEN number, station number, trunk number etc. The system information is stored in the database provided for each PBX, so you can check the information later, without connecting to the PBX. [MATWorX Ver.4 or later required] The system information and PIM information of Virtual PIM, Remote PIM, and Virtual IPT can be displayed. [MATWorX Ver.5 or later required] Page 77 a5ch5001.fm OCTOBER/31/2005

88 Chapter 5 Add-Ins For Remote PIM over IP system, the mounting state of PIM and Cards on the main site and the remote site can be displayed. [MATWorX Ver.7 or later required] You can print out the system information and the PIM information. You can print out the circuit card information. [MATWorX Ver.4 or later required] Page 78 a5ch5001.fm

89 Chapter 5 Add-Ins <System Reset> Commands to be used: Command E0 Y=2, Y=5 This is a function to reset the system or the AP card. This function is used when it is necessary to reset the system, such as mounting an additional circuit card. It is also used to reset the AP card, such as mounting an AP card for the first time. [MATWorX Ver.5 or later required] NOTE: Do not use this function while connecting the PC with the PBX using modem, otherwise the connection is cut off. Page 79 a5ch5001.fm

90 Chapter 5 Add-Ins <Save/Load/Verify> Commands to be used: None This Add-In has the following 4 functions: SAVE : Saves the office data in the PBX to an FD or HDD. LOAD : Loads the saved office data from an FD or HDD to the PBX. The loaded office data is saved into the Flash-ROM on the MP card automatically. [MATWorX Ver.4.5 or later required] VERIFY : Verifies whether the saved office data in an FD or HDD and data in the PBX are the same or not. CONVERT: Convert the office data registered in Series 3200 software (R6.2/R7 software) or earlier into the form of Series 3300 software (R9 software) or later. [MATWorX Ver.7 or later required] VERIFY checks only whether there is any difference between the saved office data and data in the PBX. The differences are not extracted. Page 80 a5ch5001.fm

91 Chapter 5 Add-Ins <Fault Display> Commands to be used: Command EA Y=0 This is a function to indicate the stored fault information from the PBX. Using this Add-In, the lighted external alarm lamp can be turned OFF. (Only the lighted lamp under the software control) The fault information is stored with the database for each PBX, so the history of fault occurrence can be checked later. (This check can be done without connecting to the PBX.) The fault information is indicated from the new information to the old one. You can invert the order by clicking the title of Date. And if you click the title of Fault, Alarm, CPU, Description, the order will be sorted by the title items. NOTE 1: For Remote PIM over IP system, the proper fault information cannot be read out from the remote site in normal mode. NOTE 2: In case of deleting the fault database using the Grid Delete button, the database with the PBX Alias name on the screen is deleted. Page 81 a5ch5001.fm

92 Chapter 5 Add-Ins <Fault Storage> Commands to be used: Command EA Y=2 This is a function to determine whether fault information is stored in the PBX for each kind of faults or not. It is necessary to select whether the external alarm is assigned to MJ or MN lamp, or not assigned when storing fault information in the PBX. Page 82 a5ch5001.fm

93 Chapter 5 Add-Ins <Traffic Measurement> [MATWorX Ver.4 or later required] Commands to be used: Command B0, B1, B3 This is a function to assign the Traffic Measurement and Peg Count in the PBX. You can see the stored Traffic Measurement information and Peg Count information in the PBX. The following Traffic Measurement is available. Route Traffic Trunk Traffic CS Traffic CS All Busy Rate The following Peg Count is available. Route Peg Count CS Peg Count UCD Group Peg Count/UCD Station Peg Count System Peg Count Page 83 a5ch5001.fm

94 Chapter 5 Add-Ins <LEN Listup> Commands to be used: Command 10/14, 11 This is a function to indicate the assignment information table of LEN (assigned by Command 10/ 14) and Virtual LEN (assigned by Command 11). The contents displayed on the assignment information table can be specified by site number, PIM number and LEN number. [MATWorX Ver.7 or later required] The information is stored in the database, so it can be checked later (Once information is read from the PBX, it can be checked without connecting to the PBX. You can delete the unnecessary database, using the Grid Delete button.) Page 84 a5ch5001.fm

95 Chapter 5 Add-Ins The database can be looked up or displayed per Site number or PIM number of Physical/Virtual PIM, Virtual AP and Virtual Line by specifying each of them in the Lookup/Display Condition. Also the displaying range of the database can be specified as follows if you use the dialog shown by clicking the Display button. Physical/Virtual PIM, Virtual AP and Virtual Line of View All/Assigned/Unassigned Physical/Virtual PIM and Virtual AP of specified PIM/port number Virtual Line of specified Virtual LEN [MATWorX Ver.5 or later required] The database can be deleted by using the delete button when you need not to keep it any more. The PIMs are listed in numerical order. When you want to invert the order, click the title of PIM. And if you click the title of LEN, Data, Equip Class, Description, the order will be sorted by the title items. NOTE: When you continuously use the data created in MATWorX Ver.6 or earlier, - is displayed in Site Column because the site data have not been registered. Page 85 a5ch5001.fm

96 Chapter 5 Add-Ins Station Menu <Station Assignment> Commands to be used: Command 10/14, 12, 13, 73, 74, 77, 90, 93, 94 This is a function to assign station information. Using this Add-In, you can assign a single line station, a D term station, a D term IP station, and a virtual line station. In addition, Station Class-1, Station Class-2, the function key of D term, Name Display, Speed Dialing, Station Assignments, and OneTouch button can be assigned. You can assign D term IP station information to the Virtual PIM. [MATWorX Ver.5 or later required] NOTE 1: Stations included in the Call Pickup group/ UCD group/station Hunting group cannot be deleted. NOTE 2: You can use button number 98 only when your terminal is a D term Series i station. In case of Series 3100 software (R5 software) Page 86 NOVEMBER/15/2006 a5ch5001.fm

97 Chapter 5 Add-Ins or earlier, the data for button number 98 is not allowed to enter. [MATWorX Ver.6 or later required] NOTE 3: In the case of Series 3200 software (R6.1 software) or earlier, you can choose a virtual PIM when setting the station (to which the data is copied). (A checkbox to choose virtual PIM is displayed.) NOTE 4: How to specify LEN numbers to set the station to which data is copied and the station to which data is moved differs between Series 3200 software (R6.2 software) or later and Series 3200 software (R6.1 software) or earlier. Software Version Station Type Single D term Virtual Series 3200 R6.2 or later FP number + Port number FP number + Port number PIM number + Port number Series 3200 R6.1 or earlier PIM number + Port number PIM number + Port number PIM number + Port number Page 87 a5ch5001.fm

98 Chapter 5 Add-Ins <IPLC> [MATWorX Ver.4 or later required] Commands to be used: Command 0A This is a function to setup the IPELC card. Using this Add-In, it is possible to assign the mounting location and the office data of each LAN interface number which assigned to the IPELC card. NOTE: This Add-In cannot be used in Series 3200 software (R6.2 software) or later. Page 88 a5ch5001.fm

99 Chapter 5 Add-Ins <Copy/Move/Swap Station> Commands to be used: Command 10/14, 12, 13, 16, 17, 18, 40, 73, 74, 77, 90, 93, 94 This Add-In has the following 3 functions: Copy Station: Copies the office data of the existing station to other station. Move Station: Moves the office data of the existing LEN to other LEN. Swap Station: Swaps the office data of an existing station for another station. If you add stations to be copied, moved, or swapped in a list, you can operate multiple stations simultaneously. Two stations to be copied or swapped need to have the same kind of terminal (D term stations or single line stations). If you specify the station in the other office, you can copy, move, or swap the office data between stations in the different offices. [MATWorX Ver.4 or later required] You can copy, move or swap the office data of D term IP stations. [MATWorX Ver.5 or later required] Page 89 a5ch5001.fm

100 Chapter 5 Add-Ins NOTE 1: Virtual line stations cannot be copied, moved and swapped. NOTE 2: The stations included in the Call Pickup group/ucd group/station Hunting group cannot be moved and swapped. NOTE 3: You can use button number 98 only when your terminal is a D term Series i station. In case of Series 3100 software (R5 software) or earlier, the data for button number 98 is not allowed to enter. [MATWorX Ver.6 or later required] NOTE 4: In the case of Series 3200 software (R6.1 software) or earlier, you can choose a virtual PIM when setting the station (to which the data is copied). (A checkbox to choose virtual PIM is displayed.) NOTE 5: How to specify LEN numbers to set the station to which data is copied and the station to which data is moved differs between Series 3200 software (R6.2 software) or later and Series 3200 software (R6.1 software) or earlier. Software Version Station Type Single D term Virtual Series 3200 R6.2 or later FP number + Port number FP number + Port number PIM number + Port number Series 3200 R6.1 or earlier PIM number + Port number PIM number + Port number PIM number + Port number Page 90 a5ch5001.fm

101 Chapter 5 Add-Ins <D term Key Copy> [MATWorX Ver.3 or later required] Commands to be used: Command 90, 93 This is a function to copy the key data and the Prime Line number of a D term to other D term s. You can print out the station number, Prime Line number, and the key data of the copied stations. You can copy the key data and the Prime Line number of a D term IP. [MATWorX Ver.5 or later required] NOTE 1: When you assign the following station numbers for the copied station, you cannot copy the button data. Station number not yet registered Station number for other than D term The same station number as the original copy station. Station number already assigned for other copied station. [MATWorX Ver.6 or later required] Page 91 a5ch5001.fm

102 Chapter 5 Add-Ins NOTE 2: You can use button number 98 only when your terminal is a D term Series i station. In case of Series 3100 software (R5 software) or earlier, the data for button number 98 is not allowed to enter. [MATWorX Ver.6 or later required] Page 92 a5ch5001.fm

103 Chapter 5 Add-Ins <D term Soft Key Assignment> Commands to be used: Command 12, 90, 9A This is a function to assign a D term softkey pattern to the specified station and create a D term softkey pattern. The selected D term softkey pattern can be set to each call status. A feature can be set according to the call status, with the softkey configuration display indicated. Page 93 a5ch5001.fm NOVEMBER/15/2006

104 Chapter 5 Add-Ins <Call Pickup Group> Commands to be used: Command 10/14, 11, 16 This is a function to assign, change and delete a Call Pickup group using the stations assigned in the PBX. It is also possible to assign a Call Forwarding-No Answer, chain number to a Call Pickup group. You can assign D term IP stations in the Call Pickup group. [MATWorX Ver.5 or later required] When using the setting method before Ver.11, you can switch the screen by the following operations. 1. Click Switch of Setting Method button. Switch of Setting Method dialog is displayed. 2. Check Create group after reading all the stations (Function of Ver.11 or earlier). 3. Click OK button. Confirmation message is displayed. Page 94 NOVEMBER/15/2006 a5ch5001.fm

105 Chapter 5 Add-Ins 4. Click Yes button. The screen display is switched. If you want to return screen to former display, check Create group without reading all the stations in the above-mentioned procedure 2. NOTE: When switching the screen display while data is being edited, you must register what is being edited in advance. If you don t register it, what is being edited will be deleted. Page 95 a5ch5001.fm NOVEMBER/15/2006

106 Chapter 5 Add-Ins <UCD> Commands to be used: Command 10/14, 11, 17, 42 This is a function to create, change and delete a UCD group using the stations assigned in the PBX. It is also possible to determine if a UCD feature is applied to each kind of a call which arrives on the pilot station of a UCD group. You can assign D term IP stations in the UCD group. [MATWorX Ver.5 or later required] When using the setting method before Ver.11, you can switch the screen by the following operations. 1. Click Switch of Setting Method button. Switch of Setting Method dialog is displayed. 2. Check Create group after reading all the stations (Function of Ver.11 or earlier). 3. Click OK button. Confirmation message is displayed. Page 96 NOVEMBER/15/2006 a5ch5001.fm

107 Chapter 5 Add-Ins 4. Click Yes button. The screen display is switched. If you want to return screen to former display, check Create group without reading all the stations in the above-mentioned procedure 2. NOTE: When switching the screen display while data is being edited, you must register what is being edited in advance. If you don t register it, what is being edited will be deleted. Page 97 a5ch5001.fm NOVEMBER/15/2006

108 Chapter 5 Add-Ins <Station Hunting Group> Commands to be used: Command 08, 10/14, 11, 18 This is a function to create, change and delete a Station Hunting group using the stations assigned in the PBX. It is also possible to assign a secretary station to a Station Hunting group. You can assign D term IP stations in the Station Hunting group. [MATWorX Ver.5 or later required] When using the setting method before Ver.11, you can switch the screen by the following operations. 1. Click Switch of Setting Method button. Switch of Setting Method dialog is displayed. 2. Check Create group after reading all the stations (Function of Ver.11 or earlier). 3. Click OK button. Confirmation message is displayed. Page 98 NOVEMBER/15/2006 a5ch5001.fm

109 Chapter 5 Add-Ins 4. Click Yes button. The screen display is switched. If you want to return screen to former display, check Create group without reading all the stations in the above-mentioned procedure 2. NOTE: When switching the screen display while data is being edited, you must register what is being edited in advance. If you don t register it, what is being edited will be deleted. Page 99 a5ch5001.fm NOVEMBER/15/2006

110 Chapter 5 Add-Ins <Download of PS Operation Data> NOTE 1 Commands to be used: Command 1C, 1D, AE, etc. This is a function to download the PS operation data in a PS data file to the PBX. A PS operation does file stores PS operation data which is created by downloading the data to PS using a PS Data Set Adapter. This file has a station,. PSD or. PD2. NOTE 1: This Add-In does not apply to the MAT- WorX program for North America and EU. NOTE 2: This Add-In may not be available depending on the type of MATWorX program. Page 100 NOVEMBER/15/2006 a5ch5001.fm

111 Chapter 5 Add-Ins Trunk Menu <Trunk Assignment> Commands to be used: Command 05, 07, 10/ 14, AA This is a function to assign a trunk. Using this Add-In, it is possible to assign an analog trunk and a digital trunk. In addition, it is also possible to assign feature data on a digital trunk. NOTE: In the case of Series 3200 software (R6.2 software) or later, specify FP number and Port number for a LEN number of an analog trunk. Page 101 a5ch5001.fm

112 Chapter 5 Add-Ins <IP Trunk Assignment> [MATWorX Ver.4 or later required] Commands to be used: Command 05, 06, 08, 0A, 10/14, 30, 35, 36, 42, 5B, A7, A8, AA, BA, BB 6 This is a function to assign an IP trunk which is used for CCIS Networking via IP/Voice over IP (H.323). Using this Add-In, it is possible to assign data for the IPT/VCT card, Point Code, Profile, etc. You can assign a Virtual IPT for CCIS Networking via IP (Peer-to-Peer connection). [MATWorX Ver.5 or later required] Page 102 a5ch5001.fm

113 Chapter 5 Add-Ins <Trunk Data> Commands to be used: Command 30 This is a function to assign trunk data to each trunk. Using this Add-In, it is possible to view the same trunk data using 2 kinds of view; Tree View and List View. To assign trunk data, use the screen of Tree View (List View is used only to view trunk data). Page 103 a5ch5001.fm

114 Chapter 5 Add-Ins <Trunk Route> Commands to be used: Command 35 This is a function to assign trunk route data. Using this Add-In, it is possible to view the same trunk route data using 2 kinds of view; Tree View and List View. To assign trunk route data, use the screen of Tree View (List View is used only to view trunk route data). Page 104 NOVEMBER/15/2006 a5ch5001.fm

115 Chapter 5 Add-Ins <Copy Trunk Data> Commands to be used: Command 30, F5 Y=2 This is a function to copy specified trunk data to several trunks. Using this Add-In, it is possible to copy trunk data after listing trunk data of the copy source. Page 105 a5ch5001.fm

116 Chapter 5 Add-Ins <LCR> Commands to be used: Command 41, 81, 85, 8A This is a function to develop an area code for LCR (Least Cost Routing) and add or delete digits to the developed area code, and assign the maximum number of digits to send a number on a line. It is also possible to assign the TOLL RESTRICTION PATTERN by the TRUNK RESTRICTION CLASS shown below after extending a line number automatically and assigning a TOLL RESTRICTION PATTERN. TRUNK RESTRICTION CLASSES: Unrestricted (RCA) Non-Restricted-1 (RCB) Non-Restricted-2 (RCC) Semi-Restricted-1 (RCD) Semi-Restricted-2 (RCE) Restricted-1 (RCF) Restricted-2 (RCG) Fully Restricted (RCH) Page 106 a5ch5001.fm

118 Chapter 5 Add-Ins <Digit Conversion> [MATWorX Ver.10 or later required] Commands to be used: Command 76 It is a function to set the Development Table to changing the number sent from Destination into Station Number currently used by the PBX, or changing it into Attendant Console, TAS, Trunk Line (Direct) Appearance, etc.. It is also possible to save at the script file of a command code the information read from the PBX. Page 108 a5ch5001.fm

119 Chapter 5 Add-Ins Upgrade Menu <MP Program Download (FTP)> [MATWorX Ver.10 or later required] Commands to be used: Command 0C, F5, F8 This is a function to download an MP program from the optional FTP server, to specify the execution of downloading, or to change the downloaded MP program (Program Changeover/Changeback/Program Version Matching). NOTE: This Add-In cannot be used in Series 3400 software (R9 software) or earlier. Page 109 a5ch5001.fm NOVEMBER/15/2006

120 Chapter 5 Add-Ins <MP Program Download> NOTE 1 Commands to be used: None This is a function to download the MP program into the MP card in the PBX. Downloading means to write down the contents of the MP program (load module file) from a disk file into a flash ROM on the MP card. NOTE 1: This Add-In does not apply to the MAT- WorX program for EU. NOTE 2: MP program can be downloaded only in the case of direct connection. NOTE 3: This Add-In may not be available depending on the type of MATWorX program. Page 110 NOVEMBER/15/2006 a5ch5001.fm

121 Chapter 5 Add-Ins <AP Program Download> Commands to be used: Command F8, 05 Y=0 This is a function to download the AP program into the AP card in the PBX. Downloading means to write down the contents of the AP program (load module file) from a disk file into a flash ROM on the AP card. Page 111 a5ch5001.fm NOVEMBER/15/2006

122 Chapter 5 Add-Ins <CS Program Download> NOTE 1 [MATWorX Ver.3 or later required] Commands to be used: Command AD21, AD22, AE00, AEB0 This is a function to download the CS program in the Control CS, in which the latest program version is registered, into other CSs through the MAT. Using this Add-In, it is possible to upgrade the program version of the existing CSs. The result of downloading can be displayed on the screen. Also you can print out the information. NOTE 1: This Add-In does not apply to the MAT- WorX program for North America and EU. NOTE 2: This function is effective only for the BS31. Page 112 NOVEMBER/15/2006 a5ch5001.fm

123 Chapter 5 Add-Ins <Set KeyFD> NOTE 1 Commands to be used: Command F1, F5, F8 Using this Add-In, it is possible to register the Key FD data which is used to unbundle the software functions of PBX into the system and also to read and delete the registered data. In addition to the above-mentioned Key FD data registration function, you can perform creation of the PBX generation file and registration of Activation Code, for activating software key code. [MATWorX Ver.7 or later required] For detail operation of Set Key FD Add-In and activation of software key code, refer to the Key FD Operation Guide. NOTE 1: This Add-In does not apply to the MAT- WorX program for North America and EU. Page 113 a5ch5001.fm NOVEMBER/15/2006

124 Chapter 5 Add-Ins NOTE 2: When registering the Key FD data which correspond to activation of software key code, this Add-In is available for Windows Me/2000/XP/Windows Server When registering the Key FD data which does not correspond to activation of software key code, this Add-In is available only for Windows Me. NOTE 3: Once the Key FD data is registered, the FD can not be used for other systems. NOTE 4: When registering the Key FD data which does not correspond to activation of software key code, there is a possibility that your PC can not read out the data through the USB port normally if a FD drive with USB port is used. Therefore, a built-in FD should be used for this Add-In. Page 114 OCTOBER/31/2005 a5ch5001.fm

125 Chapter 5 Add-Ins <ZT Program Download> NOTE [MATWorX Ver.7 or later required] Commands to be used: Command AD21, AD22, AE00, AEB0 This is a function to download the ZT program in the Master ZT, in which the latest program version is registered, into other ZTs through the MAT. Using this Add-In, it is possible to upgrade the program version of the existing ZTs. The result of downloading can be displayed on the screen. Also you can print out the information. NOTE: This Add-In applies to the MATWorX program for North America. Page 115 a5ch5001.fm

126 Chapter 5 Add-Ins Tool Menu <MOC> Commands to be used: All commands This is a function to send/receive the data to/from the PBX on the MOC window. It is also possible to trace and display the trace data which is sent from the PBX at random and store the data into a file. Also, it is possible to change the sizes of MOC window screen and characters (font). NOTE: MOC add-in cannot display the character of Russian. Commands to be used: CM72 Y=4, CM74 Y=4, CM77 Y=5, CM9A Y=18 - MOC add-in is possible to input a character code and to set up office data. However, when a setting result is read from PBX, the character equivalent to the inputted character code is not displayed. Page 116 OCTOBER/31/2005 a5ch5001.fm

127 Chapter 5 Add-Ins - Even if it changes the character input mode of a MOC add-in window, the Russian character inputted in the MOC window is not correctly set to PBX (Since the character code of Windows differs from the character code of PBX). - When checking the contents registered to PBX, you must use the MACH Script Editor. <Office Data Listup> [MATWorX Ver.6.3 or later required] Commands to be used: All commands This is a function to read the office data registered in PBX and save it in CSV format. You can choose office data to be read for each PBX service. Also, you can read it after making detailed settings such as specifying the type and the number range of office data for the chosen service. Page 117 a5ch5001.fm NOVEMBER/15/2006

128 Chapter 5 Add-Ins Installing an Add-In The following procedure explains how to install an existing Add-In to the MATWorX program so you can access it from the Taskbar. By default, all Add-Ins are installed and accessible from the Taskbar. Unless you remove an Add-In, you will not need to perform this procedure. 1. Access the MATWorX Taskbar. 2. From the Option menu, select Add-in Manager. 3. The Add-in Manager dialog is displayed. Add-in Manager dialog 4. Click the Register add-in button[ ]. Page 118 NOVEMBER/15/2006 a5ch5001.fm

129 Chapter 5 Add-Ins 5. The Add-in component dialog is displayed. Add-in component dialog 6. Select the Add-In you want to install and click the Open button. 7. The Add-in Manager dialog is displayed again with the Add-In included in the list of current Add-In modules. Notice that the Add-In also appears under the appropriate menu item and the floating palette on the Taskbar. You have now successfully installed an Add-In. Starting an Add-In Add-Ins are accessed and run from the MATWorX Taskbar. Simply select one from a pull-down menu or click on a palette (button) to open the floating palette, then select the appropriate Add-In. Page 119 a5ch5001.fm NOVEMBER/15/2006

130 Chapter 5 Add-Ins Removing an Add-In The following procedure explains how to remove an existing Add-In from the MATWorX Taskbar. By default, all Add-Ins are installed and accessible from the Taskbar. When an Add-In is removed, it is not deleted from the program, rather it is only removed from the Taskbar. It can be easily added back with just a few clicks of the mouse. This way you can customize the Taskbar with only the Add-Ins that you use on a regular basis. 1. Access the MATWorX Taskbar. 2. From the Option menu, select Add-in Manager. 3. The Add-in Manager dialog is displayed. Add-in Manager dialog 4. Select the Add-In module you want to remove. 5. Click the Remove add-in button[ ]. Page 120 NOVEMBER/15/2006 a5ch5001.fm

131 Chapter 5 Add-Ins 6. The Delete dialog is displayed. Delete dialog 7. Click Yes button. 8. The Notice dialog is displayed informing you that the Add-In has been successfully removed. Add-In Removed dialog 9. Click OK button. 10. The Add-in Manager dialog is displayed again with the Add-In removed from the list of current Add-In modules. Notice that the Add-In no longer appears under the appropriate menu item and the floating palette on the Taskbar. You have now successfully removed an Add-In. Page 121 a5ch5001.fm NOVEMBER/15/2006

132 Chapter 5 Add-Ins Add-In Online Help This guide provides a simple overview of the features and capabilities of Add-Ins. For more detailed information, including procedures and descriptions, access the online Help for each individual Add-In. Add-In online Help is displayed when you press F1 key, while each individual Add-In is running. Help for Add-In dialogs is included in the MATWorX online Help system. Refer to Chapter 8 MATWorX Online Help for features and ways to access and print Help topics. Page 129 Page 122 a5ch5001.fm

134 Chapter 6 MACH Script Editor Starting the MACH Script Editor The following procedure explains how to access and run the MACH Script Editor from MATWorX. 1. Access the MATWorX Taskbar. 2. From the Tool menu, select MACH Script Editor, or click the MACH Script Editor button on the Taskbar. You have now successfully launched the MACH Script Editor dialog. MACH Script Editor Online Help This guide provides a simple overview to the features and capabilities of the MACH Script Editor. For more detailed information, including procedures and descriptions, access the online Help for the MACH Script Editor. Help for the MACH Script Editor is included in the MATWorX online Help system. Refer to Chapter 8 MATWorX Online Help for features and ways to access and print Help topics. Page 129 Page 124 NOVEMBER/15/2006 a5ch6001.fm

135 Chapter 7 Scheduler Chapter 7 Scheduler In this chapter you learn about the following: What s the Scheduler? Starting the Scheduler Scheduler Online Help What s the Scheduler? The scheduler is an application to start a specific Add- In of MATWorX at a specified time, date or day of the week automatically. This can be used for trouble analysis and maintenance operation of PBX. Using the scheduler, the following features are available: Enables to set a schedule to start the following Add-Ins and applications at a specified time: Save/Load/Verify LEN Listup Fault Display AP Program Download MACH Script Editor Enables to verify the executed condition later by recording the executed result in a log. NOTE: In the following cases, the schedule is not executed even when the specified time comes: When MATWorX is not started - When you start MATWorX and the Scheduler screen is displayed, the set schedule is executed. When Scheduler screen is not displayed - When you make the Scheduler screen displayed, the set schedule is executed. Page 125 a5ch7001.fm

136 Chapter 7 Scheduler When another Add-In is being used in the same PBX alias as the one where the schedule is set - When processing of the Add-In being executed is completed, the set schedule is executed. When a PBX alias different from the one where the schedule is set is being used - When the set time comes, the result of failure is displayed in the log. When unable to be connected PBX (for example, when LAN/MAT cable is disconnected or IP address/ communication speed is changed) - When the set time comes, the result of failure is displayed in the log. For example, by setting the time when the AP program is downloaded in advance, you can download a new AP program at midnight (that is, after business hours) even when there are no maintenance personnel. You also can verify the executed condition later by seeing the log where the execution result is recorded. Also, you can make it useful for trouble analysis by reading specific memory information periodically, when a trouble occurred in PBX. In addition, you can periodically check the system by setting the time to a period such as midnight when there is less traffic, saving all the office data periodically and checking the differential (verifying). Page 126 a5ch7001.fm

137 Chapter 7 Scheduler Scheduler dialog Starting the Scheduler The following procedure explains how to execute the Scheduler from MATWorX. 1. Access the MATWorX Taskbar. 2. Select Scheduler from the Tool menu. You have now successfully launched the Scheduler dialog. Scheduler Online Help For more detailed information, including the procedures and descriptions, access the online help for the Scheduler. Help for the Scheduler is included in the MATWorX online Help system. Refer to Chapter 8 MATWorX Online Help for features and ways to access and print Help topics. Page 129 Page 127 a5ch7001.fm OCTOBER/31/2005

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139 Chapter 8 MATWorX Online Help Chapter 8 MATWorX Online Help In this chapter you learn about the following: Online Help Features Accessing the Online Help System Printing Help Topics Online Help Features Within the online Help system, you will find a wealth of useful information pertaining to the MATWorX program and its tools (Add-Ins, MACH Script Editor, and PBX Configuration Wizard). In addition, you will find separate Help systems for each of the MATWorX Applications (PAM). Some features include: Help for each dialog, including a description and purpose of the dialog and its buttons Context-sensitive What s This? Help for every control (field and button) within a dialog Tool Tips when your cursor is positioned over active buttons Accessing the Online Help System There are several ways to access and use the online Help system within MATWorX. You can display and work in your current MATWorX dialog while a Help window is open. You can also resize and move the MATWorX dialog or the Help window to make it easier to display and follow the Help procedures while you work in MATWorX. MATWorX provides four types of Help. These include Main Help Contents, Dialog-level Help, What s This? Help, and Tool Tips. Page 129 a5ch8001.fm

140 Chapter 8 MATWorX Online Help Main Help Contents To access the main Help contents, select Help Contents F1 from the Help menu on the MATWorX Taskbar. Dialog-level Help To display Help for the current MATWorX dialog, press F1. What s This? Help What s This? Help is a means to display pop-up information about a particular field or button within a dialog. To display What s This? Help for a field or button, do one of the following: Click the What s This? button on the title bar of the dialog, then click on a field or button to display a pop-up description of the field or button. Position your cursor over a field or button and click your right mouse button to display the What s This? floating menu. Then click on the floating menu to display the popup description of the field or button. Tool Tips Tool Tips, sometimes referred to as Balloon Help, provides a brief (one or two word) description of an active button on a dialog or menu. To display Tool Tips for a button, place your cursor over the button for one or two seconds, then a small pop-up window displays with the button s description. Page 130 a5ch8001.fm

141 Chapter 8 MATWorX Online Help Printing Help Topics 1. Access the Help topic you want to print. 2. Click the Print button or select Print Topic from the File menu. 3. The Print dialog is displayed. 4. Click Print button. Tip: You can use your right mouse button to click inside the Help window, then click Print Topic button. This also works for printing the contents of a pop-up window. Page 131 a5ch8001.fm

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143 Chapter 9 Office Data Programming Tool Chapter 9 Office Data Programming Tool In this chapter you learn about the following: What's Office Data Programming Tool? Starting Office Data Programming Tool Office Data Programming Tool Online Help Editing an Excel file by using Office Data Programming Tool What s Office Data Programming Tool? The Office Data Programming Tool is a tool to make customer specifications in Excel file format, the office data programming, and the office data in CSV format, and set the office data to PBX and output the result. Using the Office Data Programming Tool, the following features are available: Enables to make the following data Customer specifications (in Excel file format) Office data programming sheet (in Excel file format) Enables to convert office data programming sheet (in Excel file format) to CSV file format automatically and register it to PBX. Enables to output the result of the office data registered in PBX. NOTE: The following requirements should be met to use Office Data Programming Tool: Available version - Series 3800 software or later required. Requirements on PC - Microsoft Excel 2000 ~2003 should be installed. And make macro functions available. - Unavailable in OS of Windows Me. Page 133 a5ch9001.fm NOVEMBER/15/2006

144 Chapter 9 Office Data Programming Tool Requirements for initial installation of PBX - Setting of office data is executed when PBX is Off-line (SENSE (SW3) switch on the MP card = 2). Tip:If setting the transmission speed with MATWorX to bps in advance, you can reduce the time required to register office data to PBX. - Before setting office data, perform clear all system data by Command 00>1. Tip:The initial value of office data is not registered to PBX (This is to reduce the time required to make office data and register it to PBX.). Requirements for changing office data under operation - Office data can be changed even by PBX under operation. - Setting of office data is available when PBX is On-line (SENSE (SW3) switch on the MP card = 0). However, when office data that needs initialization is registered to PBX, you should initialize it. Others - Resident System Program and system initialized by B are unavailable. - Registration of Key FD is unavailable. Page 134 NOVEMBER/15/2006 a5ch9001.fm

145 Chapter 9 Office Data Programming Tool Office Data Programming Tool does not check the useful range and input requirements. - After setting to PBX, confirm Registration Result File (setting failure) by using Step 5 : Confirmation of Execution Result dialog and make corrections according to the failure type. Be sure to overwrite save an Excel sheet made and edited by Office Data Programming Tool. - When you change the file name and save it by using Rename the file and save, it can not be recognized by Office Data Programming Tool. Page 135 a5ch9001.fm NOVEMBER/15/2006

149 Chapter 9 Office Data Programming Tool Office Data Programming Tool Online Help For more detailed information, including the procedures and descriptions, access the online help for the Office Data Programming Tool. When displaying Help concerning Office Data Programming Tool, click Help button on each screen. When More Detailed Explanation is clicked, Help of the concerned item is displayed. Office Data Programming Tool Page 139 a5ch9001.fm NOVEMBER/15/2006

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