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Joined Alamy

Hi all,
Just wondered if anyone out there has experienced a similar issue -
Had a payment in December without issue. No changes to E-mail address. Next payment gets "returned by Paypal" (although they assure me if the E-mail address is correct it will be credited). Contacted Alamy Finance Team, have had payment resissued plus whats due this month - again not received. Waiting to hear from Alamy finance.
Just wondering if anyone had seen a similar situation and may have any advice please? There's little to change in payment details (it's just "Paypal") so struggling to see the issue. Happily using my Paypal account for other transactions.
Thanks in advance.
TobyH

Hello everyone,
I'm searching in the forum about my question but I don't find nothing about it, so here I go. I would like to ask you how you declare your Alamy revenues. I mean, when I contacted to Alamy to ask about their fiscal data, they said me that they don't process invoices from contributors. So, how can I declare these payments? In Spain, the freelance photographers, we need to declare our revenues with bills (I think in other countries too, but I don't know).
Thank you in advance