Rating by category:

We enjoy a lot. perfect location, and very good service. the room was worderful

Mercure Madrid Centro

Older travelers

7.8

Fabulous

Doble room is very comfortable and clean. The location is very good,
near museums and parks. Very close to the metro and Renfe stations. The
price is a little high.

The matress was uncomfortable.

Mercure Madrid Centro

Family with children

8.8

Superb

The location, nice room and bathroom with big tub, and the breakfast buffet.

It was very hot in the room and the air conditioner could not be turned on until the end of April, regardless of the hot weather we had that day. A staff personel told me he would check and bring me a fan but never returned with a fan or to tell me there weren't any.

Mercure Madrid Centro

Single

7.8

Fabulous

I really loved the location. The bed was very comfortable, and I appreciated having a balcony. The breakfasts were terrific!

Mercure Madrid Centro

Group of friends

9.2

Superb

El Prado Museum is nearby

Mercure Madrid Centro

Couple

7.4

Very good

Good value . Friedly staff

They say this Hotel is Thematic but frankly speaking, it has nothing special . It's just a standard hotel

Mercure Madrid Centro

Couple

5.8

Guest rating

The bed was very good.

The walls were very thin and we could here a man next to our room snoring. They told us that they had a parking but when we arrived the parking was full. The staff speak only in spanish, i was talking in english and the responses was in spanish and imagine that i understand more or less the language. So they told us in spanish to park if we find on the road in front of the hotel for free or if we go any further from the next junction to inform them because we will need a card from the hotel
or go to a parking few blocks away and pay 27€/day. We were lucky because we found an empty parking lot on the road in front of the hotel, only 15m away. But the next morning a call parking of 90€ was expecting us for not paying a park ticket!

Mercure Madrid Centro

Older travelers

7.0

Very good

The position of the hotel was excellent for museum visits.

The breakfast was limited but adequate.

Mercure Madrid Centro

Older travelers

8.8

Superb

The location was great. It is within walking distance of all the major museums.

Really liked everything.

Mercure Madrid Centro

Single

10.0

Exclusive

Excellent location,
close to the train station,good breakfast

no clock in the room

Mercure Madrid Centro

Older travelers

9.6

Exclusive

One of the best rooms we had on our holidays where we used about 10
hotels. Excellent value for money. great location, close to old Madrid
and starting point for Travelers open-top Bus (Madrid Vision).

No clear instructions to reach from the near by Metro

Mercure Madrid Centro

Older travelers

10.0

Exclusive

Where do I begin. The staff of this hotel was most friendly and extremely helpful giving touring tips and making suggestions that made out visit to Madrid and Spain very pleasant. The woman who worked the night shift was superb. I waited for her to come on shift to ask for help. She could respond to my computer problems, my points of interest problems, and even my questions about traveling to Toledo and Cordoba. i wish I had written down her name. What a bright and highly knowledgeable young woman. I will definitely stay at Lope de Vega on my next visit to Madrid. The rooms and services were great, but the staff made this first stop in Spain memorable.

Guest reviews are always subjective. The more recent reviews are good to note.

Mercure Madrid Centro

Group of friends

7.0

Very good

dos not looking us four star

location

Mercure Madrid Centro

Single

9.6

Exclusive

The location near Madrid's major museums was very convenient.

Mercure Madrid Centro

Older travelers

10.0

Exclusive

Central and of a good stanard of accommodation for a very reasonable price. Would stay there again.