Compatibility:
For questions about the compatibility of this product please contact us.

Warranty

We offer a 3 Year Next Business Day Warranty on this product.

Warranty Overview

Berkeley Communications provides customers with reliable products and solutions and we stand behind our sales. We offer various warranties in addition to any manufacturer warranties already in place, adding value to your purchase. We have designed our warranties to meet the demands of your organization.

We offer the following warranties with the sale of our new, legacy and refurbished product lines:

Advanced Replacement Warranty Levels

Silver

Gold

Platinum

Intl

Warranty Length

1 Year

1 Year

3 Years

1 or 3 Years

Advanced Replacement Of Product

Return Shipping

Replacement Shipping

Replacement Shipping Level *

UPS Ground

Next Business Day

Next Business Day

UPS Worldwide Express or Equivalent

Telephone & Email Installation Support

Telephone & Email Technical Support

Depot Warranty Levels

Basic

Basic Extended

Plus

Intl Basic

Intl Basic Extended

Intl Plus

Warranty Length

30 Days

90 Days

1 Year

30 Days

90 Days

1 Year

Replacement Ships Upon Arrival Of Returned Merchandise

Return Shipping Included

Replacement Shipping

Replacement Shipping Level *

UPS Ground

UPS Ground

UPS Ground

Economy

Economy

Economy

Telephone & Email Installation Support

Telephone & Email Technical Support

* Upgraded shipping methods are available; customer is responsible for the difference in cost.

Refund & Credit Warranty

Some items cannot be replaced in which case we will provide you with your choice of credit or a full refund.

AS-IS

Some items are sold "AS-IS" and the above warranties are not available. We will not credit or refund these items under any circumstances. Inspection of such items is available prior to purchase. Please contact us prior to purchase to arrange an inspection.

RMA & Returns

We offer returns and replacement parts based on your warranty level. To find out more about our RMA and Returns policy, please
click here.

Credit CardCarte Blanche, JCB, Diner's Club

To pay via credit card, please call us at (510) 644-1599

OR

FAX your card type, card number, expiration date, name as it appears
on the card, complete billing address including apartment number, zip
code and phone number to us at (510) 644-1598

We DO NOT accept credit cards from International buyers.

CheckMoney Order, Cashier's,Business & Personal

Make Check Payable to:

BERKELEY COMMUNICATIONSBusiness and Personal Checks must clear prior to shipment.

Mail Check to:

Berkeley Communications, 1321 67th Street Emeryville, CA 94608

Net Terms(Purchase Order)

Prior Approval Required

Approved Educational, Government, and Corporate customers may submit a
purchase order to purchase this item.

Please contact us and we will FAX or Email you a credit application.

Wire Transfer

International buyers must pay via Wire Transfer.
Please contact our sales team
to purchase this product with a wire transfer.

Finance & LeasingOptions

We have solutions to help you finance your purchase.
Please contact our sales team learn more about our finance and leasing options.

Shipping

We stock all of our products. Items are fully tested and professionally packaged to ensure functionality on arrival.

All items ship the same day if the order is received with sufficient testing and packaging time.

*Alaska and Hawaii customers, please contact us for a shipping quote.

Shipping Methods

We ship via UPS. Next Day and expedited shipping services are available.
Please contact us for a quote to upgrade shipping.

We can also ship via UPS or FedEx on your account number. Other freight
and carrier services are available, please contact our
sales team to make arrangements.

All returns must be completed within 30 days of receipt. We charge a 15% restocking fee for all non-defective returns. Customers must first request an RMA before returning any items. All items must be returned within 30 days of receipt to:

Berkeley Communications

1321 67th Street

(Loading Dock on 66th Street)

Emeryville, CA 94608

* Returns will NOT be received unless an RMA has already been issued. Please refer to our warranty section for more information.

Refund & Credit Warranty

Some items cannot be replaced in which case we will provide you with your choice of credit or a full refund.

AS-IS

Some items are sold "AS-IS" and the above warranties are not available. We will not credit or refund these items under any circumstances. Inspection of such items is available prior to purchase. Please contact us prior to purchase to arrange an inspection.