Is your Bekomat condensate drain being cared for?

25 September, 2015

Beko Technologies reports that its Bekomat is a highly reliable condensate drain with over three million fitted worldwide. However, the company adds that because Bekomat is so reliable customers often neglect to undertake the simple servicing requirements, and has seen many examples of Bekomat’s functioning reliably after many years use without having ever been serviced.

This is fine, comments Beko, provided the drain continues to work. The Bekomat is designed to operate for at least one million cycles between each service. However, like with any type of equipment, servicing is important in order to best ensure users can continue to derive the optimum performance and value from it.

With this in mind, Beko Technologies offers ‘Beko Service Direct’, a service where Bekomat drains are returned for full overhaul, cleaning and testing, all for a fixed price. For the fixed price, each Bekomat gets the following treatment:

• Full clean and inspection.

• Replacement of all wearing parts, including diaphragm, plunger and electrical cover seal.

• Pressure and function test.

• Final clean and polish.

• Beko service label with time and date of service.

• Express carriage back to customer.

Price promise

Beko Technologies recommends an annual service to every Bekomat, and so has introduced the ‘Beko Service Direct’ price promise. This means a fixed price for a standard service on all popular drains. The only extras to pay are for any further work needed outside the scope of the above schedule. There are several aims for this service:

• To save energy – A poorly or non-functioning Bekomat could be working at reduced efficiency, thus wasting valuable compressed air.

• Improve air quality – Again, if a condensate drain isn’t working because it hasn’t been serviced for years, it may not be removing condensate as it should. This can be extremely costly in terms of equipment failure downstream and lost production etc.

• Help the environment – By extending the life of existing Bekomat drains, less valuable raw materials and energy is being used in making new ones.

• Improve customer confidence – If a drain isn’t working, even though it may be due to years of neglect or abuse, Beko comments that it still reflects badly on the company as the equipment provider. Beko therefore wants all of its drains to look and perform well.

• Save customers money – Beko remarks that if it can service rather than replace, that is giving better value from the original investment.