Service Desk Management

Ensure that all calls are efficiently and effectively managed from the moment they are created to the time they are completed. Our Service Desk Management module improves both customer experience and resource efficiency by streamlining all contact with the company.

Zafire understand what our business needs and respond well to the challenges we put their way. This can only be achieved by knowing their customers’ industry very well ” - Unipart

About Zafire

Zafire specialise in developing and implementing software for the Service Management and Aviation industries. We’ve been at the forefront of our industry for over a decade, providing software solutions to some of the world’s biggest organisations.