Q. I received my credit, but it shows an expiration date earlier than December 31, 2017. Why is that?
A. Though the credit is valid through December 31, 2017, some customers may see a notice on their accounts stating that it’ll expire in August 2017. If you see this notice, be assured that any unspent credit will be automatically extended through December 31, 2017. No action on your part is required.

Q. How can I check the status of my credit?
A. Visit account.microsoft.com and look for “Money and gift cards” on the lower left side of the screen.