The innovative capacity of voluntary organizations has become a touchstone for their role in providing public services. Across the world there are increasing pressures on voluntary organizations to improve the quality and effectiveness of public services through innovation and change. This volume uses original research to assess the innovative capacity... more...

The voluntary and non-profit sector is an important and emerging feature of Japanese society. It is a response both to the changing nature of this society and to political and social trends that have encouraged the Japanese government to see this sector as a potential provider of public services. It is also part of the emergence of 'civil society'... more...

The role of the Third Sector within European society is an extremely topical subject, as both governments and the EU continue to consider the role these organizations can play in providing essential public services. This book presents contemporary research into this emerging area, exploring the contribution of this important sector to European society... more...

This volume brings together researchers from a range of disciplines including accounting, political science, management, sociology and policy studies to discuss and develop our knowledge and theory of the nature of ?accountability? in contemporary global society and the challenges it may pose for public policy and management. more...

Innovation is a core issue for public services and is a key element of public services reform - particularly in this age of austerity where policy makers urge the need to 'innovate to do more with less'. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public services. Leading researchers... more...

HRM is a core element in public service organizations, whose employees are often their most valuable resource. This outstanding book tackles the subject head on, bringing together cutting-edge research from a range of respected international authors. more...

The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include:... more...

The UK has played a pivotal role in the development of New Public Management (NPM). This book offers an original, comprehensive and multidisciplinary analysis of the impact of the New Public Management in the UK, and situates these analyses in a broader comparative perspective. Its chapters consider:
competing typologies of NPM
issues of professionalism... more...