Only one promotion code can be used per order. Savings will be reflected in your basket. Discounts cannot be applied to shipping, taxes, design services, previous purchases or products on the Promotique site, unless otherwise specified. Discount prices on digital products are valid for initial billing cycle only. Additional charges may apply for shipping and upgrades unless otherwise specified. Free Offers only valid on the lowest quantity of each product and not valid on more than 2 items per order.

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Enjoy cheaper, simpler delivery options.

No matter how many items you order, you'll know exactly how much it'll cost. Just choose one of the below speeds at checkout.

Speed

Delivery time

Price

Express

2 business days

£9.99

Standard

5 business days

£3.99

Economy

10 business days

£2.99

Please note prices shown exclude 20% VAT. Delivery times include processing, printing, packaging and delivery and apply to orders placed and paid before 11pm. Orders received after 11pm are calculated from the following business day.

Exceptions

Please note the following products are always sent at specific speeds:

Photo books: 10 business days

Promotional Products: 7-15 business days (depending on products ordered and delivery address)

Bags: 9-11 business days

Return address labels: 5-10 business days

Frequently asked questions

Will my order be trackable?Your order will always be trackable. The only exception to this is for orders shipped to a postal box.

Do I get tracking info? Where can I find it?
Once your order ships, we’ll send you a shipment confirmation email that includes the delivery method, estimated arrival date and other tracking details (if available). You can also go to your order history to look up tracking info.
Which carriers do you use?
This depends on the speed you select. We determine which carrier to use for your order based on a variety of factors, such as products purchased, shipping address, size/weight of the order and delivery speed selected.

Do you ship internationally? To which countries do you deliver?Yes! We’re happy to ship your order internationally – please note that additional delivery rates will apply.

At what time will my order be delivered?
Normally all deliveries will be made within normal working hours from Monday to Friday. Obviously, bad weather and carrier delays can happen, but if your order doesn’t get there on time, you’re not satisfied – and neither are we. Contact us and we’ll make it right.

My package was supposed to arrive today but I have not received it yet. What should I do?
Packages are delivered by 6pm in your time zone daily. If it is not yet 6pm you can view your tracking information in your Order History under My Account. You can also contact us at any time and we’ll be glad to assist.