Ordering Information

Educational Resources

Ordering: Payment must be via credit card (Visa, MasterCard,
American Express or Discover). To phone in an order, call
608-787-4153. To fax in an order, download the Trane "Educational Materials" catalog
and fax in a completed order form. (Viewing this PDF file requires an
Adobe viewer and additional download time. You can download the Adobe Reader here.)

Pricing
Policy: List prices are in U.S. dollars and are subject to change
without notice.

Minimum Order Policy: Minimum
order amount is US$25. Orders which do not total US$25 will be billed
at US$25.

Shipping/Delivery: Literature orders
shipped within the United States are shipped UPS Ground and are
typically delivered within 3 to 6 business days (depending on the
destination). A US$10 shipping and handling fee is added to each order
shipped within the United States. Literature orders shipped outside
the United States are shipped UPS and are typically delivered within 4
to 7 business days (depending on the destination and local customs). A
US$30 shipping and handling fee is added to each literature order
shipped outside of the United States.

Return
Policy: All literature returns must receive prior authorization by
calling 608-787-4153. There will be a 15 percent restocking charge on
all literature returned. Literature returns will only be accepted up
to 90 days after the ship date.

Tax Exempt? If
your company or organization is exempt from paying sales tax, fax or
mail a copy of your tax exemption certificate along with the completed
order form.