Loss of Somes States and Cities

I have updated my C330 Street Pilot. I just set off on a long trip from Canada to Arizona. Arizona has disappeared! When I try to type in Kansas it suddenly brings up Kentucky as the only state starting with a "K". Likewise when trying to type in Arizona the only states that come up are Alaska and Arkansas. Although I was able to bring up South Dakota it will not bring up the state capital of Pierre SD. I managed to find Phoenix by the old fashioned way of reading and memorizing a map from the nearest 7-11, always reliable and no stress. Had to get to the Phoenix Airport tonight. When selecting the "Airport" prompt it brings up airports 500 miles away, although I am sitting at the Phoenix Sky Harbour Airport. Should I throw this thing in the garbage?

I followed the instructions to perform a master reset. The reset was accomplished but it did not change anything. I tried to reload maps from the map updater. A message came up saying that the required memory for storing maps is missing. Now what?

Hi,

I followed the instructions to perform a master reset. The reset was accomplished but it did not change anything. I tried to reload maps from the map updater. A message came up saying that the required memory for storing maps is missing. Now what?

I updated c330 and now the unit gives the wrong directions on occasion. It has taken me miles out of the way and not used the most direct streets/roads. It worked better before the online updates.I updated c330 and now the unit gives the wrong directions on occasion. It has taken me miles out of the way and not used the most direct streets/roads. It worked better before the online updates.

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Related Questions:

Pre-Installed Maps: Set up of the Easy Street Navigation System is simple because there's no software to download. Maps are pre-loaded and ready to go. Map data covers the US, including Alaska and Hawaii, Canada and Puerto Rico.

SANYO NVM-4370 Map Update DVD North America 2009-2010: Get accurate directions to wherever you travel including new roads, new sub-divisions, and current addresses. New and expanded coverage in over 159 cities, counties and metropolitan areas across the continental United States and Canada including Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands. You can confidently drive through unfamiliar or recently changed areas. This latest edition features over 6.18 million miles of navigable roads and an updated list of over 7.57 million Points of Interest to help you find the way to where you want to go quickly and efficiently.

Try to charge the unit for 4 hrs by using a wall adapter and then try power on it again and if still the same after you full charge the unit try to contact the manufacturer check if there is a latest firmware update for the unit.

1 - connect the GPS to the computer2 - Insert the Map update disk3 - Install the Lower 48 states, United States(Reason - the C330 has around 1000mb of memory and the "US 48 states" map uses around 900mb" while Canada uses 400mb...which is why you will need that 512mb SD card later)

4 - Once the GPS is updated with the US map. Browse the Map update disk contents. This can be done with going to "My Computer" right click on your CD/DVD drive and click on "Explore"

5 - Open the folder called "img"

6 - Copy the file called "gmappromU.img" file is around 430mb. (This is the map file for Canada)

7 - Insert your SD card into your card reader and connect it to your computer. A window should pop up. If not you should see it on your "My Computer"

8 - Once you have navigated your way into the SD card directory. Create a folder on the SD card named "garmin" (no caps)

9 - Go into your newly created "garmin" folder right click and paste the "gmappromU.img" file. (This may take upto 20 to 30 mins)

10 - Once the process is complete, Rename the "gmappromU.img" file to --> "gmapsupp.img" (watch for spelling, no caps at all)

11 - Remove the SD card, Turn off your GPS, Insert SD card into GPS.

12 - Turn on GPS, let it load, and there you have it, the FULL North America Map.

When you are searching a state or province (depending where you are located) it will give you an option which map to use, Canada/Alaska or the lower 48 US states. Select your map and you are set to Go.