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Support

You can contact Support or access Support resources in a variety of different ways. If you want to get in touch with Support directly, the preferred method is webform so we could get as much information as possible about your inquiry up-front.

Help Center:

Do you have a specific question? Chances are it's in our Help Center of over 150 Help Articles and FAQ's. We are a knowledge-centered Support team, which means any information we have, we share with you. It's available 24/7, 365 days a year.

Status Page:

As a company, we pride ourselves on up-time, but accept that unexpected things do happen. When they do, we have automated systems in place to alert the appropriate team members to resolve the issue and immediately update our Status Page for our customers: status.datacamp.com.

Webform & Email:

At DataCamp, we offer email Support, responding in under 24 hours for most inquiries -- even faster during regular business hours.

Social Media:

Feel like messaging us from Facebook with Support related questions? We've got you covered there, too.

Slack Community:

We've enlisted the help of a team of dedicated DataCamp Slack moderators in all areas of the world to assist with general data science questions and guide you to the correct channels and get help for non-Support related questions. Slack is available 24/7.

Live Chat:

Live chat is available for all DataCamp for Business administrators during regular business hours. Navigate to the Settings tab of your group to begin chatting with someone today.

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DataCamp offers interactive R, Python, Sheets, SQL and shell courses. All on topics in data science, statistics and machine learning. Learn from a team of expert teachers in the comfort of your browser with video lessons and fun coding challenges and projects.