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Our values

Performance

More than just hitting the target

Performance is more than just hitting the target for investment returns. It requires doing so with the right level of risk-taking. It means carefully calibrating the risk you take in every deal. Disregard risk and performance will turn out to be no more than an illusion.

At Tristan Capital Partners, performance means care, attention and clarity in the management of risk adjusted returns, from the moment we make “the promise” to clients straight through to the realisation of the last investment in the portfolio.

Team work

Built into our Company Culture

Tristan clients can expect a total commitment to teamwork during any engagement with our company. For Tristan’s experienced founders, a big part of how we build trust and ensure success is through teamwork, backed by mutual respect and understanding.

And it’s simply a fact that we get a lot more done as a team than we can as individuals, no matter how talented and dedicated some of our individual staff may be. We’re more creative, productive, and smart as a team.

The more we respect each others’ skills and abilities (and occasionally, our foibles as well) the better we can work together to the benefit of our clients.

Performance means care, attention and clarity ...

We’re more creative, productive, and smart as a team.

Our teams collaborate, group and regroup as required to service clients. It’s a core part of our culture

You can expect ongoing and open dialogue, transparency, and honesty in all aspects of your relationship with Tristan

Partnership

Heart of Everything we do

You will never find a silo mentality or culture at Tristan. Our teams collaborate, group and regroup as required to service clients. It’s a core part of our culture.

So when we research a transaction, our teams work hand in hand to make sure our investors benefit from the best collective investment decision.

Look us Straight in the Eye

When you become a Tristan client, we want you to feel that you’re in a trust-based relationship with the people who are directly responsible for your money.

It’s also a fact that our interests are aligned with yours, since Tristan is an employee owned ‘boutique’ investment manager.

Similarly, if you represent a bank, real estate broker, trader or another intermediary, you are also a key part of the team. We act as sounding boards for each other, we find solutions together, and we set up the structures that enable us to share best practices quickly and easily.

Trust

Taking Trust Seriously

It’s easy enough to point out that investment management is a business of trust. But Tristan’s founders have gone further: we’ve put this simple fact at the heart of our company and how we conduct ourselves with our clients.

That’s why we keep our clients regularly supplied everything they need to know about the way we operate, where our strategy is taking us, and how their money is invested.

It also means you can expect ongoing and open dialogue, transparency, and honesty in all aspects of your relationship with Tristan.

Owning Responsibility for our Decisions

If we make great investments, we will sell when the time is right, and you will have a clear understanding of how the profits are distributed. If something changes, our clients know we will take full responsibility in a constructive and honest manner.

When we raise capital, we never forget that a client is entrusting us with his or her money. We take responsibility for that privilege, and we understand we are acting as their trustee.

Integrity

Binds all our Values Together.

For us, integrity is doing the right thing, consistently, for our clients. We are unencumbered by restrictive structures, and therefore free to build lasting relationships with partners who share our vision and passion for real estate investment.

Alignment with our clients is paramount, not only with regard to our business objectives, but also our values, our actions and our words.

We hope you’ll find the proof in our work and our people.

For us, integrity is doing the right thing, consistently, for our clients