4G is the short form for “Fourth generation of cellular communications” The promise of 4G will be faster internet speeds compared to 3G. This improved network offers better customer experience for mobile web access, video calls, high-definition mobile TV, next-generation gaming, cloud computing, and many more services. The speed of the internet depends on many factors, one of which being the amount of spectrum that the operator has been given by the Government.

2. Why did I receive this SMS ? Is 4G ready now?

Ooredoo is finalizing the network now, and we are happy to announce to you we are launching 4G services in May. Customers will be notified again when 4G service launches in their area.

3. When will it be ready?

Stay in touch with Ooredoo’s website, Facebook page and follow us on Twitter and we will keep your posted on this launch. Thank you for your interest in our 4G launch

4. What areas will be covered?

Ooredoo will first launch 4G services in selected towns of Yangon and Mandalay, and will roll out services to the rest of the country in a phased manner as and when more spectrum is granted by the government.

5. How will I know if my area is covered?

You will receive an SMS when service launches in your area. You can also check yourself at www.ooredoo.com.mm or our Facebook page – We will inform all our customers on the towns and the areas available for 4G. We’ll inform all customers on the towns and the area available for 4G.

6. I am currently using an Ooredoo SIM, do i need to buy a new SIM to use 4G on Ooredoo Network?

No you don’t have to buy a new SIM, you can use your existing Ooredoo SIM to have 4G. All Ooredoo SIM cards are 4G compatible and it’s super easy and no SIM change is required. But please ensure you have a 4G device, and that 4G is turned on under “Settings”

7. Does it work on all devices?

No. Your device needs to be 4G compatible.

8. How do I know if my device is 4G compatible?

Ooredoo will be making it very easy to know if your device is 4G capable. First, we will be sending SMS messages to all customers with 4G devices, as well as a handy tool for you to check yourself –simply type *414# and press call and you will be informed via SMS if your handset supports our 4G network. If you want a 4G device, Ooredoo has several excellent varieties in the store, at multiple price points.

9. How do I turn on 4G on my on my Handset?

Please go to your mobile handset setting and enable 4G/LTE

10. How can I control my spending on 3G and 4G?

Ooredoo has fantastic bundles available to help customers control costs and get even more MBs. These are available on *140# . There will be no different rate for 3G & 4G.

11. Is Ooredoo 4G the best in Myanmar?

Ooredoo has the most advanced 3G network. Our 4G network is also top quality. This improved network offers higher speeds and a better service level for a better customer experiences for mobile web access, video calls, high-definition mobile TV, next-generation gaming, cloud computing, and many more services.

12. Will I get 4G while on international roaming?

Please check our website for the complete list of countries/mobile networks in which you can enjoy 4G roaming in 4G networks across our International roaming partners

13. Why should I switch to 4G?

This improved network offers higher speeds and a better service level for a better customer experiences for mobile web access, video calls, high-definition mobile TV, next-generation gaming, cloud computing, and many more services.

14. How expensive is 4G? Do I have to pay anything to get 4G?

4G is available at the same price as 3G. All our data packs will allow you to have the same quota of data allowance at 4G speeds.

15. Which of our neighboring countries have adapted to 4G technology in South East Asia?

Singapore, Thailand and Malaysia are already on 4G and most people in these countries use 4G for their internet services. Myanmar is fast catching up in adapting new technology and Ooredoo is proud to be the first operator to bring the latest 4G technology to this country and connect Myanmar to the better future.

16. How is 4G better than 3G?

Being the latest platform of mobile communications, Ooredoo 4g Plus can enable real mobile (wireless) broadband experience. Ooredoo 4g Plus provides faster speeds than the regular 3G making it suitable for all type of high speed applications and services.