Debunking Five Myths About Cloud-Based Phone Service

Getting started with a cloud-based service is actually very cost-effective. As previously mentioned, there's no need for an on-site hardware PBX, which means potential initial savings of thousands of dollars. Initial setup is also less costly – most cloud providers ship hardware pre-programmed and ready to plug and play. Whether a company chooses to install the phones themselves or hire an IT company, work time is minimal.

There is truth to the concern that equipment designed for analog systems may not be inherently compatible with a cloud-based solution. However, the majority of today's legacy phones can be used with a digital service if a company obtains analog-to-digital adapters, which are very cost-effective compared to purchasing new phones. Finally, with desktop and smartphone apps, companies can reduce or even completely eliminate the need for new hardware.

As you may be aware, the FCC is openly discussing the end of the traditional public phone network, meaning businesses have to contemplate if switching to a cloud-based communications system is the right decision. Today, cloud-based communications is becoming increasingly mainstream and businesses will benefit from adapting now, rather than scrambling to catch up later.

Easy Office Phone (EOP), a leading North American provider of cloud-based business phone services, sees a growing shift to cloud, but addresses why companies may be reluctant to make the switch, which is often due to misconceptions. In this slideshow, EOP debunks five common myths in cloud-based phone services and security that are often concerns for business owners.