Use Retail Modern POS in offline mode [AX 2012]

Updated: December 15, 2014

A Retail Modern POS device will go offline if the system is temporarily down or if the channel database is unavailable. When the connection with the channel database is lost, the POS automatically switches to the offline database.

If a data request does not succeed within the Timeout interval configured in the offline profile, Retail Modern POS will automatically switch to the offline database and continue the sales transaction.

Retail Modern POS will try to reconnect to either the Retail Server or the channel database after the Reconnect attempt interval configured in the offline profile. This reconnect attempt will only occur at the beginning of a transaction.

You can add a button to Retail Modern POS to manually switch between online and offline modes. Create a button for POS operation 917 – Database connection status. Use the button as a toggle to connect or disconnect.