Jobs at bswift

26

Associate Director

bswift is looking for an Associate Director to join our Direct Implementation Team. The primary objective of this position is to manage and inspire bswifts client services team to produce client raves. The Associate Director of Client Services serves as leader to ensure the highest level of quality in our delivery of new client implementations and on ongoing service.

Analyst- Channel Partners

bswift is currently seeking an Analyst to join our growing team at our headquarters in Downtown Chicago. The Analyst will mainly be responsible helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services.

Implementation Lead

The Implementation Leader (IL) is directly responsible for helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services. The Implementation Leader (IL) is accountable for the relationships for Channel Partner market clients during the implementation. The Implementation Leader is responsible for the quality and satisfaction of a new client implementation from the date of hire until the scope of services is transitioned to an ongoing state of service.

Implementation Manager

The Implementation Manager (IM) is directly responsible for helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services. The Implementation Manager (IM) will help support the system development and testing for Channel Partner market implementation clients.

Project Specialist

bswift is currently seeking Project Specialists to join our growing team. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide.

Integrated Product Analyst

Supports
the creation and execution of specific deliverables as part of a scrum team
aligned to a specific product area. Ensures the quality and completeness of
solutions delivered each sprint.
Performs analysis and
translates business needs to create high-quality solutions. Responsible for quality of final product, by creating and execute test cases for new features.

Health Concierge

Customer Service experience in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. Effective organizational skills and ability to manage multiple tasks. The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience. 3 + years of call center customer service experience is required. Must have strong verbal and written communication; must be conversational. Extremely resourceful and able to problem solve. Ability to provide exceptional customer service consistently. Schedule flexibility is required. Must be able to display a positive attitude in a fast paced environment.

Billing Analyst

Perform timely and accurate
posting of cash receipts by way of Lockbox, ACH and Wire Transfers.
Prepare monthly insurance
carrier bills and payments along with the underlying remittance.
Prepare detailed
reconciliations, comparing carrier system detail to bswift.
Partner with Implementation and
Client Service teams to implement new clients.
Manage internal and external
inquiries regarding billing and accounts receivable.
Continuously work with the team
to improve the processes, workflow, and controls and maintain/manage
process documentation.

Associate Director Account Management

The Associate Director is a manager and leader on our Client Services team. This position is accountable for managing and developing Analysts and Project Specialists, inspiring them to provide our clients with the very best experience possible. They have passion for teamwork, client service, and reaching target business results through problem solving. The Associate Director promotes an engaging work environment that supports bswift guidelines of greater accountability, higher standards, and more fun. Responsibilities include, but are not limited to:

Client Relationship Manager

bswift is currently seeking an experienced Client Relationship Manager to join our direct Client Services Team. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswifts state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who enroll in benefits with bswift.

Staff Accountant

Prepare and review accounting entries posted to the general ledger to ensure proper accounting treatment.
Review and interpret accounting/financial reports and propose necessary changes to management.
Compile and distribute financial statements and related information.
Prepare account reconciliations and supporting financial statement schedules.
Provide information and assistance to support various audits and coordinate accounting matters with other departments and locations.

IT Scrum Master

bswift is looking for an experienced Scrum Master to join us. Must be creative, outgoing, and motivating to
drive success for our teams. Setting the process in motion, defining boundaries, training teams and training/mentoring
other developing Scrum Masters will be required.

Health Concierge

Customer Service experience in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. Effective organizational skills and ability to manage multiple tasks. The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience. 3 + years of call center customer service experience is required. Must have strong verbal and written communication; must be conversational. Extremely resourceful and able to problem solve. Ability to provide exceptional customer service consistently. Schedule flexibility is required. Must be able to display a positive attitude in a fast paced environment.

Account Manager - Exchange Team

Work closely with one, or more, Project Manager(s) to provide outstanding client support during implementation and/or ongoing client service.
Prepares and conducts technical/product presentations and demonstrations.
Assist Project Manager(s) with all site, process and training documentation.
Help to manage the implementation of new client web sites; manage ongoing maintenance / updates to client web sites; audit and test client web sites.
Conduct billing reconciliation.
Responds to client questions and concerns about the use of bswift products.
Assist in the setup and maintenance of carrier and payroll feeds.
Triage customer calls and correspondence to the appropriate person and place; track and monitor the issue resolution.

Sales Solutions Architect

The primary objective of this position is to represent bswifts services, technology and best practices throughout the sales process. The Solution Architect continually balances our prospective clients objectives and strategies with bswifts capabilities in a way that ensures each clients unique service delivery model is efficient, valued and successful. Most importantly, the Solution Architect plays a key role in building clients trust in bswift to ensure they become raving fans.

Senior Account Manager

Help manage and provide technical guidance through the implementation of new client Web sites
Continually update sites as requirements change each year or as often as needed (this includes benefit class matrix, requirements document, rates, permissions, field options, site text and any open items on questions log).
Test client sites for quality assurance; track and monitor the resolution of issues.
Leading a team to coordinate with other bswift resources (product management, development, call center) to meet client deliverables; including, but not limited to:
Creating Benefits Class Matrix, Requirements, Rates, Permissions, Field Options, Site Text and Implementation Questions Log with client (including client sign-off).
Configuring system as needed for annual benefit program changes/acquisitions.
Executing on non-automated service delivery processes to satisfy scope requirements.
Researching and resolving client inquiries regarding system and process issues.
Training clients on new and existing system features and services (prepare and conduct technical/product presentations and demos as required).

Supvr, Service Operations

Responsible for the daily activities and supervision of a team of employees supporting business segment functions,
including but not limited to customer service, claim, provider services, complaints, grievances, and appeals,
implementation, and/or plan sponsor operations. Responsible for the quality, efficiency and effectiveness of own team,
identifying and resolving routine problems. Sets priorities for and coaches employees to meet goals.

Graphic Designer Associate

As an important part of the bswift Marketing and Sales Enablement team, the Graphic Designer is responsible for developing materials to support sales needs, from initial outreach to finalist meetings and events. Examples include proposal templates, executive summary layouts, PowerPoint design and production, HTML email campaign creation and distribution, social media and web graphics, landing pages, sell sheet design, product photography retouching and promotional/event graphics.

Analyst

bswift is currently seeking experienced Analysts to join our growing team. Our Analysts will assist in helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswifts state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who enroll in benefits with bswift.

Senior SQL DBA

The successful candidate is responsible for directly supporting the daily administration of the Microsoft SQL Servers used at bswift Database Management and Data Warehouse environments, as well as the application databases used for EDI, Imports, Infrastructure and other business applications. Will provide technology strategy, direction, management and support to business systems delivery and maintenance. Will also help build bswift next generation platform for operational and Business Intelligence.

Account Manager

Help manage and provide technical guidance through the implementation of new client Web sites.
Continually update sites as requirements change each year or as often as needed (this includes benefit class matrix, requirements document, rates, permissions, field options, site text and any open items on questions log).
Test client sites for quality assurance; track and monitor the resolution of issues.
Prepare and conduct technical/product presentations, demonstrations and trainings (such as an open enrollment demo for new/changing plans, site text, and release functionality changes, etc.).
Provide resolution of client issues by responding to questions and concerns about the use of bswift products; ability to leverage research to find resolution.
Maintain thorough understanding of all internal systems to respond to general and specialized client requests.

Vice President, Channel Partners

bswift is currently seeking a Vice President Client Services to join our Channel Partners team. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswifts state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who enroll in benefits with bswift.

Implementation Leader

The Implementation Leader (IL) is directly responsible for helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services. The Implementation Leader (IL) is accountable for the relationships for direct market clients during the implementation. The Implementation Leader is responsible for the quality and satisfaction of a new client implementation from the date of hire until the scope of services is transitioned to an ongoing state of service.

Built in Chicago

United We Tech

Built In Chicago is the online community
for Chicago startups and tech companies.
Find startup jobs, tech news and events.