Archive for category: Strategy

Like 4It has been announced that co-payment billing practices for psychologists is returning starting today, Monday 6 April. This is following the news made just last week that psychologists across Australia were required to bulk bill all telehealth sessions... Read more

Like 4UPDATE: Effective 6 April 2020, psychologists can return to their usual co-payment billing practices except for clients who meet the mandatory bulk billing criteria. Read more about that here, and access a list of the updated MBS factsheets... Read more

Like 5Due to the fast-paced updates and changes to policies regarding COVID-19, this article may include some outdated information. For more recent information, please visit our COVID-19 support and resources page. Alright, so it’s possible the title of this... Read more

Like 6Due to the fast-paced updates and changes to policies regarding COVID-19, this article may include some outdated information. For more recent information, please visit our COVID-19 support and resources page. With the coronavirus (COVID-19) being declared a pandemic... Read more

Like 7When running a private practice there are countless business processes that you can measure, tweak and manage in order to improve your productivity and bottom line. Most private practice owners start this at the advertising/marketing level, ensuring that... Read more

For most private practice owners that work in their practice, the divide between the clinical and business work can be extremely difficult to balance. In our experience, about a third of the private practice owners that we’ve worked with... Read more

It's already mid-June, and that means business planning time! This time of the year is an exciting time for private practice owners: You get to evaluate the financial year gone past and plan for the great year ahead! And... Read more

Like 6Every business has a dollar value and a question we often get from our clients is “how do I work out what my business is worth?” The reason for the question varies of course. Some private practice owners... Read more

Like 6Over the last few years, Al and I (Kong & Way) have worked with countless private practice owners (mainly psychologists), ranging from startups, well-established practice owners, and those considering the private practice journey. Whatever stage of the journey... Read more

Like 7Creating measurable goals for any business is a fundamental component of building for success. Of course, we all know this by now because not a single day passes without seeing something about goal setting on LinkedIn, Instagram, Facebook... Read more

Like 4Clients come and go. That’s the reality of running a private practice and you accept that it’s just a part of the journey. But there are some patterns in your clients’ departure that can cause you all sorts... Read more

Like 7As a private practice owner, you know all too well that client retention is important. Specifically, high client retention is critical to the success of your practice. Related: What is client retention and how do you calculate it?... Read more