How an Automatic Pill Dispenser Can Help

Reduce the risk of unplanned hospital or doctor visits related to incorrect medication use

Remain independent at home

For Caregivers

The Philips Medication Dispensing Service serves caregivers by helping them support loved ones when they can’t be there. It can help:

Reduce the risk of accidental over or under dosing when no one is there to help

Reduce the risk of unnecessary medical complications and unplanned hospitalizations

Maintain independence and peace of mind

Medication Errors are Common and Costly

Seniors rely on their medications to keep them healthy, but complex medication schedules can lead to mistakes: missing doses, taking incorrect amounts, or taking medicines at the wrong times. These mistakes could lead to unnecessary doctor or hospital visits, illness and even death.

For seniors, approximately 1 out of 10 hospital admissions are the result of the incorrect use of medications.

Not taking medications correctly can have serious consequences, including increased discomfort, inadequate disease prevention and possibly even death.

Helpful Service As Low As $59.95 Per Month

Patients who follow the directions of their doctors and pharmacists by taking their medications in the prescribed amounts at the right times can reduce the health risks associated with medication errors. In the area of dispensing adherence, the Philips Medication Dispensing Service shines with a dispensing adherence rate among monitored subscribers of 98.6 percent.

How the Automated Medication Dispensing Service Works

1. Load

You put the senior’s medications into individual cups and load them into the dispenser. Provide the medication schedule to Philips Lifeline and we will program the dispenser for you.

2. Dispense

The senior presses the button when they hear the reminder. The dispenser will dispense the medication that you have loaded for the senior, at the programmed times.

3. Alert

The dispenser is connected to the senior's telephone line, so if the senior misses a dose, the dispenser can contact you or another family member. You can then check on the senior to make sure they are getting their medication.

FAQs about the Automated Medication Dispensing Service

Will the dispenser work during a power outage?

Yes. The dispenser has a rechargeable battery that will provide up to 18 hours of backup power during a power outage. If the power has been out for 10 hours and there is an emergency situation (such as a hurricane or snowstorm) where the power may not be restored for hours or days, please call the Support Center for assistance. NOTE: If you have a phone system that does not operate during a power outage, the dispenser's automatic monitoring service will be disabled.

Is the Philips Medication Dispensing Service compatible with VOIP?

Yes. Just like the Philips Lifeline Medical Alert Service, the Philips Medication Dispensing Service is compatible with VOIP. "Non-traditional" phone services, like VOIP and other digital, broadband or internet-based phone services have important differences from "traditional" telephone services. Also, some of these new services have lower - and sometimes widely variable - reliability and quality of service. Your Philips Medication Dispensing Service depends on the reliability of your phone service. Contact Philips Lifeline for more information

Who loads medication into the dispenser?

The Philips Medication Dispensing Service is designed to assist people receiving help with medications today. Typically, people receive assistance from family, spouses or visiting nurses. Any of those individuals would be appropriate for loading medications.

Can two people in the same home use the dispenser?

No. Because medications are so important, each person in the home should have his or her own Philips Medication Dispensing Service to avoid errors with medication.

Can the dispenser hold liquid medication?

No. The dispenser should only be loaded with solid medications, however you may use a reminder message to alert you when it is time to take liquid medication.

What if the person using the dispenser is leaving home for an extended period of time?

The dispenser may be taken along. Simply unplug the dispenser and reconnect it in the new location. Then call the Support Center to reactivate the dispenser.

What if no one is home and the red button is not pressed when a message is announced?

The message will be repeated once a minute. After 90 minutes with no response, the dispenser will consider the dose missed and move the medication cup to the missed dose storage bin. NOTE: The Philips Medication Dispensing Service will stop operating if four doses are missed and the missed dose status is not cleared.

What if medications change?

Because medications do change, it is best to load only as many days of medication as makes sense for the user. For instance, if the user has a doctor's appointment in one week, you should only load 7 to 10 days' worth of medication. This will minimize the number of medications cups that will have to be changed.

What is the Monitoring Service?

The dispenser is remotely monitored via phone line. If the subscriber misses a dose, the dispenser automatically places an alert call to the caregiver, enabling the caregivers to respond quickly.

Terms and Conditions

CUSTOMER RATINGS AND REVIEWS TERMS OF USE

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1 AutoAlert does not detect 100% of falls. If able, users should always push their button when they need help. Button signal range may vary due to differing environmental factors.

2 When reminded by the Philips Medication Dispensing Service, seniors dispense medication on time 98.26% of the time — Journal of Gerontological Nursing, July 2004.

3 With GoSafe, coverage outside the home is provided where AT&T wireless network coverage is available. Recharging of the GoSafe button is done by the user as needed, when connected to the charger.

4 Claim is based on the number of subscribers.

For HomeSafe and GoSafe wireless service: A customer phone number is required to enroll in the service. Assume the location of the communicator is in an area with sufficient access to coverage by the AT&T wireless network.

The $29.95 option for HomeSafe landline service is available to new customers only. Other fees and taxes may apply. Subject to change without notice.

Caution: To reduce any risk of strangulation, Philips Lifeline neck cords are designed to break apart under certain conditions. However, any cord worn around the neck can pose a strangulation risk, including the possibility of death and serious injuries. This may be of more concern to wearers in wheelchairs, using walkers, using beds with guard rails, or who might encounter other protruding objects upon which the cord can become tangled.

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