Confidentiality

SUMMARY

CONFIDENTIALITY RULES

Information gathered

We gather information when you sign up as a member, conduct a transaction, subscribe to our newsletter, answer a survey or fill out a form. All user information is treated confidentially and is only disclosed to third parties when necessary to close a deal. This information is used solely for internal purposes by TradeHelper.ca and its affiliates, if any. However, TradeHelper.ca reserves the right to transmit information to government bodies or other organizations if required by law or court order. TradeHelper.ca also reserves the right to use the information anonymously in marketing, user surveys, guides, etc. The user, in signing up as a TradeHelper.ca member, acknowledges this right.

Protection of information

We have implemented several security measures designed to keep your personal information safe when you execute a command or upload information. We have a secure server, which we make available to our customers. All confidential information is transmitted via Secure Socket Layer (SSL) and encrypted in the database of our payment gateway supplier. It is then only available to persons with special access to such systems, who also have a formal obligation to keep the information confidential.

About cookies

Cookies are small files (alphanumeric identifiers) that a website or its Internet Service Provider downloads to your computer through your browser, thus enabling the site or its provider to recognize your browser and to store certain information. TradeHelper.ca uses cookies mainly to stay informed about the auctions you are watching and to be able to process them, but also to know and save your preferences for future visits, so as to identify problems, assess the performance of our website and analyze trends. This information helps us improve the quality of your experience on our website by selecting and improving the features you like the most. We may retain third-party services to help us with this task, but these suppliers are formally prohibited from using the information gathered for any purpose other than helping us deliver and improve the services offered by TradeHelper.ca.

If you prefer, you may prevent your browser from accepting new cookies by using the “Help” section on the toolbar. Your computer will notify you when you receive a new cookie and will tell you how to block it. However, as on most websites, blocking cookies may prevent some of our services from working properly.

Third parties

We will not sell, trade or rent your personal information or transfer it in any way to third parties, except for trusted third parties, that is, those who assist us in managing our website, and only if they agree to keep the information confidential. Information may be made public only if we believe such a measure is appropriate and in compliance with the law, as well as necessary for observing our website regulations and for protecting our rights, our property and our security or the security of other persons. Non-personal information, i.e., information that does not identify the user in any way, may be provided to other parties for purposes of marketing, advertising, statistics, etc.

Third-party offers

Occasionally and at our discretion, we may include or offer third-party products or services through links on our website. Such third parties have their own confidentiality rules. We therefore assume no responsibility or liability with regard to the content or activities of such sites. Nonetheless, as it is important for us to protect the integrity of our website, your comments on these external links will be highly appreciated.

General

By using our website, you agree to comply with our confidentiality rules.

The confidentiality rules may be amended at the discretion of TradeHelper. In that case, the changes will be posted on this page, and TradeHelper will send you an email notifying you of the changes and/or will update the date of amendment of the Confidentiality Rules.

Last amendment(s): August 22, 2017

Contact us

If you have questions about these confidentiality rules, please contact us:

TradeHelper.caTelephone: 450-471-9009, 1-855-585-5111

Fax: 450-471-9575Email: info@tradehelper.ca

TRADEHELPER.CA RESERVES THE RIGHT TO AMEND, CHANGE OR UPDATE THESE TERMS OF USE AT ANY TIME. THROUGH ANY SUBSEQUENT USE OF THIS SITE, YOU AGREE TO COMPLY WITH SUCH AMENDMENTS, CHANGES OR UPDATES. THESE TERMS OF USE AND THE CONFIDENTIALITY RULES THEY CONTAIN SHALL BE INTERPRETED UNDER THE LAWS OF THE PROVINCE OF QUÉBEC.