EP 129: What Makes An Excellent Executive Assistant? Behind The Scenes At Carrot

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If you’re still trying to protect that extra few hundred bucks or that few thousand dollars a month thinking that you’re going to be able to take that time yourself and deploy it to the tasks that aren’t serving the bigger mission as much as these bigger things could be… I can tell you right now that you’re sacrificing multiples of that revenue by not hiring an Executive Assistant. Trevor Mauch

This episode of the CarrotCast has been a long time in the making. Two of our most commented episodes have been about hiring an Executive Assistant.

So it’s about time that we have, the World’s BEST Executive Assistant, Jen Delamotte, on the CarrotCast.

Jen has been with Carrot from the start. Actually before the start!

On this episode, we’re going to dive into Jen’s journey with Carrot and Trevor as she went from 5 to 10 hours per week, hopping into blog posts and some marketing tasks that she really didn’t enjoy to turning into a really amazing asset and person.

We’re also going to explore her thoughts on what she’s not liked, liked, and sometimes struggles with while managing the day-to-day, upper-level, work of a high-quickstart CEO like Trevor is.

Carrot wouldn’t be where it is today without Jen!

So, enjoy this episode and pull out why it’s so important to think about time and revenue within your businesses.

Enjoy and be sure to hit us up on Facebook, please give us a rating on iTunes, watch other episodes on YouTube, or read the Carrot blog and share your thoughts. We’d love to hear them!

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What Makes An Excellent Executive Assistant? Behind The Scenes At Carrot

3:00 – How Jen and Trevor’s business relationship all started.5:55 – What are some to the tasks Jen started out doing for 5 to 10 hours per week and the struggle to “what to have her do” in the beginning.10:00 – As Carrot and Trevor began to grow, Jen started to step into new roles. Learn about the evolution of responsibilities.12:55 – Managing the different personality traits that Trevor has compared to Jen and an Executive Assistant should have.15:50 – Some of the random tasks that Jen does that people would probably look at and say “wow, you’re really like Trevor’s Mom.”20:45 – Segway into critical communication, how it’s evolved over the years between Jen and Trevor, and what they use to communicate better.26:40 – The evolutions and training of how emails are organized and prepared for Trevor to see and respond to. He typically logins to email once or twice per week. Creating the non-negotiables of communication.33:10 – Openness and transparency… Getting out of email and comfortably allowing Executive Assistants into your messages.38:14 – What has Jen noticed about Trevor giving up control of things. What has been the toughest things for him to give up?44:30 – Building communication candor.45:30 – What are some of the struggles Jen currently has with working with Trevor.47:30 – The importance of setting time boundaries. Requests for tasks to be completed and how that currently looks now.51:30 – What Jen does on a daily basis to know what she is supposed to be working on. And, when she hits the overwhelmed stage, what does she do to back-up and refresh.53:45 – How by creating environment build on processes has helped Trevor and Jen be more productive.1:01:15 – Rapid fire… 2-minutes of tips and hacks that they’ve been able to get done.1:05:20 – What is the biggest thing Trevor wouldn’t be able to do without Jen

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Trevor is the CEO of Carrot and knows a thing or two about inbound marketing and generating leads online in the real estate industry. As an investor himself, he's generated tens of thousands of real estate leads and is a leading expert in inbound marketing for investors and agents. In addition, his true passion is helping entrepreneurs grow businesses that truly help you live a life of purpose.