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Friendly staff. Smooth check-in. Accomodations fairly standard, although some of the furniture should be retired. For instance, the desk in my room was extremely scuffed over virtually the entire surface. Received a corner room on a high floor. The room itself was nothing special, but the panoramic views were nice. One minor snafu - I had arranged for a late...
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The Westin Pasadena was sold to an investment group in March 2015 which may have led to the disorganized nature of the hotel. Seems like there is no follow through and that was a bit disappointing since this was our preferred hotel for guests at our wedding...we ended up staying here too.
The wedding block rates that were provided to...
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Hotel is elegant and in a great location right down town. Staff is friendly and helpful. Beds were very comfortable. Only draw back is the parking which is cheaper if you use valet since there is no in and out charge. $15. a day for the valet and $11. for self park but each time you come in and out...
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things started well, friendly check in, bellman and valet. so many problems with service, staff and room though. as our stay progressed everything declined.
one day the maid never made up the room (although we were out by 12:30 and said hello to her as we were leaving). got home at 11 that night to find room as we left...
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Haven't noticed this before but the floor we stayed on (9th) actually has a sign that says SPG Preferred Floor. Isn't that special? We enjoyed the room. The long couch at the end of the room is a nice touch. While we didn't have time to check everything out, we did get to use the hot tub. The hot tub...
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Our stay at the Westin Hotel in Pasadena was overall a good experience and I would book a room there again. The hotel is located near Old Town and our room looked out to a great view of the mountains. The hotel allows pets to stay for free which is a big plus! The only complaint I have concerns the...
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The rooms were clean and nicely appointed. We had a refrigerator in our room which I really liked. There is no fan in the bathroom so it becomes stuffy and isn't convenient when someone has to really use it. The bathroom was also quite small. We had a room facing Old Town with a great view. The gym was pretty...
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This was my second stay here in 30 days, both for multi-nights with family covering the end of June and the middle of July. This hotel has connecting rooms which is a big plus for families. Stays included low floors (one on the common terrace) and high floors (most recent). This stay I enjoyed our king bedroom with built-in sofa...
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This hotel was designated as the place to stay for my friend's wedding that was being held just down the street. Although we live near Culver City, we (wife, son and me) wanted to get together and have drinks with old friends at both the reception and the hotel without worrying about driving, especially after drinking. So we booked the...
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Benito B, General Manager at The Westin Pasadena, responded to this review

Thank you for your comments regarding our hotel. While I appreciate your feedback, I am deeply sorry for our inability to accommodate you and your wife. As you mentioned, our hotel was unfortunately in an oversold situation and we were forced to relocate some of our guests to nearby accommodations. However, I do completely understand your dismay and the added...
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i spent two nights in this hotel and it was one of the best times that I had. They have the best staff and valet. I never had to wait longer than 2 minutes for them to get me what i needed. They are super pet friendly and make sure that you are taken care of.

Find us in the heart of one of California's most exciting cities, with easy access to cultural sites such as the Historic Old Town, museums, restaurants, and the Rose Bowl Stadium. We're also only a short distance from the Pasadena Conference Center.
We offer 345 crisp, clean guest rooms and five unique suites, all boasting our signature white Westin Heavenly(R) Bed with pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly(R) Bath....more less

Additional Information about The Westin Pasadena

Address: 191 N Los Robles, Pasadena, CA 91101

Location:United States > California > Pasadena

Price Range (Based on Average Rates):
$$

Hotel Class:4 star — The Westin Pasadena 4*

Number of rooms: 345

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Also Known As:

The Westin Pasadena Hotel Pasadena

Westin Pasadena

Pasadena Westin

Hotel Style:

#1 Green Hotel in Pasadena

#3 Business Hotel in Pasadena

#5 Family Hotel in Pasadena

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