also, I have wifi at home. So my phone is always wifi on, but I keep my watch with wifi in "auto" instead of "on". Locations, bezel and gesture wakeup are on. For comparisons with other users, my most draining apps are SHealth and the watch face. However, "otifications" has been a big problem when left too many apps posting on my watch.
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Perhaps on drone designing is where you see more clearly what charging protocol works better than others on io-lithium batteries since this matter is critical and shows its results very quickly. Sure, personal experiences may differ but the lithium battery chemistry behavior is very well known and IMO its preferable to stick to broader knowledge rather than specific cases/casuistics . The general approach when it comes to lithium batteries use on very demanding devices is described as follows: to store a lithium battery for several month, it should never be left fully charged neither empty, but about 60%; avoid charging the battery when it is hot (i.e. right after landing the drone after a demanding flight ) or when the battery is too cold (bellow 20ºC) ; never leave the device on the charger after reaching 100%. You may find online some people stating “modern” devices have smart/ magical batteries that prevent all sort of issues related to the charging process. It is true they tend to have several protection features (voltage range etc) but rarely they include a “real” auto shut-off that fully disconnects the battery from the charger, which is the single most important step to prevent shortening the lifespan of a battery ; for frequent use (as it is for the watch) , the battery keeps its properties for longer time (more years) if the draining is not let to reach low levels (keep it to shallow cycles 95%-50% for longest battery life); also to avoid is to keep a battery all the time close to 100% is not good neither (i.e. some expensive smart batteries from drones, have a selfdischarge feature that decreases the level until about 50% if the battery is left fully charged unattended for more than a day); and, after a long period (some months) pe rform a deep cycle to keep the battery chemestry in good shape. Summarizing now for the watch (a small battery), l ithium battery chemistry is such that deep cycling is useful and even recommended but just as a long-term period (i.e. once one or two month perform a full cycle ) but not at all as a daily base period ( to avoid shortening the years that your watch should deliver). I have great results on all my lithium batteries of cameras, sound recorders, phones and drones applying this general criteria - and after two years on my Frontier S3, I see no significant changes on its battery endurance confirming it does work . I recommend to charge your watch twice per day separated as much as possible in time (waking up and getting ready for bed?). This way the charging events are shorter, the habit easier to have, you avoid keeping the watch from staying always close to fully charge nor reaching low levels, and every two month perform a full cycle. T he small led on the charger is not reliable, it is better to check battery levels on the Wear app or clic one button on the watch while on the charger . Also, on my chargers I use a special usb cable from MCDODO with auto-disconnect feature or a device from YYGIFT named “Safegard” with auto shut-off. This way if I leave the watch on the charger untended, I know it will not be overcharged. Some "smart" multi-usb chargers claim this as well but most (if not all) they just lower the current passing to the battery without never fully cutting it off. Instead, the two described devices do fully cut the connection with the charger. Kind regards
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Mi Frontier S3 is two years old and it still gives me almost three full days of normal use with one charge. Earlier on this post I described in detail all what I do to keep it on good shape. But the way it is charged is key (never leave it on the charger after reaching 100%) and I try to never let it go below 40% of charge. Usually I charge it at the office in the morning for some minutes every day (coffee time). Recently it was draining faster than usual and I found out it was due to frequent whatsapp notifications from a new group. So, enable only the notification from the really important apps. The screen I set in 4 and I use the JMOPrismColor watch face. I almost never use the "always on" screen mode. I use no disturb at night (on the phone and watch) and my phone is online all night (in an auto disconnect/shut off wireless charger). Since it is at night that you have the main draining period, I recommend you to open the Wear app on your phone at that time, go to "Home" / "About watch" and then "Battery". On the lower section you will see the %power that each app is using. This way you will find what is using your juice the most and from there you can do changes on your settings. Periodically, while charging the watch, on the same section of Wear app, I perform some maintaining: under RAM you can "Clean" the memory to increase performance and save energy by stopping background apps; under STORAGE use "Clean Now" as well. Sadly WEAR app does not have a setting to program these tasks automatically.
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Exactly. Same thing here... If I use my Gear S3 to record my bike workout, it does a wonderful job recording the path, heart rate, etc. Then later, I can see all that stuff on S-Health. However with my phone on the bike, I can get access to my recorded Routes and see the map. When using S-Heath on the phone to record my workout, it DOES NOT collect data from my Gear S3 (e.g. heart rate) despite it is connected to it and listed on the S-Health/Settings/Registered Accessories. I have tested both at the same time (recording the workout with Gear S3 and S-Health on the phone), but still the phone does not retrieve the information from the watch to add it to its own record. What is the point of connecting to an external device if not for collecting its data? S-Health does sync with Gear S3, but after the workout and without collecting the Hearth rate data unless the workout was recorded only by the watch. It would be great to have a real time HR data on the phone taken from Gear S3. Perhaps it has not being included to save battery on the Gear S3? in that case, at least Samsung should add in an S-Health update the collection of Heart Rate data from the Gear S3 when doing the sync with the phone at the end of the workout, like a one full sync between the two devices. It is not nice to have to choose between the heart rate on Gear S3 or the extra features on the phone but without the heart data... Side note: another detail is that when using Routes, S-Health does not provide any navigation data like TTG or ETA. It would improve a lot if doing so. It should even show the max recorded pace to compare in real time - Just some brainstorm here. Thanks for mentioning the lack of HR from Gear into S-Health when recording with S-Health. It is a silly flaw that should be resolved. :smileywink:
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Hi Figillini, thanks so much for your message. Indeed this is the "actual" way to proceed. This option was not there on previous versions. As Samsung keeps providing updates, it is useful to know what version we are talking about. a SM-R760 with Tizen 3.0.0.1 and software R760XXU2CQL1 and can confirm that the menu "now" includes back the sections Date and Time. It took some time but finally we got this silly flaw fixed. Personally I enjoy my Gear S3 a lot more now than when I just got it. The updates have improved a lot the experience. :manwink: kind regards!
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"date and time grayed out" on the watch side? then this is normal if you connected it to the phone with the Gear app. And to correct the time on your watch check the earlier posts on this talk. It is all explained how to fix it by changing the settings on the Phone since the watch sets its time by syncing with the phone's timezone rather than its time. You will be fine. Good luck!
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I am sorry to hear that... I just shared my experience and I am lucky to say my Gear S3 is working just perfect. I work on remote areas where I have to trust my gear. I had great results even close to glaciers in Patagonia where other devices stop due to the cold environment. Perhaps the watch is helped by the temperature of the skin. The battery drains a lot faster on these conditions but it has been flawless after knowing these glitches. Some data looses accuracy due to fast changes on altitude (ATM pressure), like during flights on helicopter but that is expected. I use it on kayaks and rafting as well, with rocky canyons and deep forest on the sides without issues. So, I do not know why your device is not ding its magic. Justin case it helps, I use my watch with at least 220MB of RAM free (not storage). Perhaps with more apps, there is lesser RAM available for the processor to do its job. I am sorry for not having further ideas to help you. Best wishes with it and if you find the issue, share i here.
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Dear Miglozoya, on that case I would not rule out a defective item. Perhaps if you have it still covered under warranty, you should try that way. With my own headaches I read so many posts and in more than one I found that the device was defective and after Support replaced the board, the watch was working just fine. I am just speculating here but noticing the date of these posts, it seems to me that this tended to be the case on earlier or first lots of these watches, and therefore more recent lots may have a different hardware. Mine is a SM-R760 and the autopause is working like a charm. I just move on my bike a couple meters and it gets back on tracking. So there should not be a reason for yours to not do the same after taking care of all these "details" with the weather app, etc. I would try with the warranty since these are not cheap toys. It should work fine. Best luck to you
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I am using Tizen 3.0.0.1 and my GPS is working very well. Even between high buildings or inside a forest. So, I can tell the device is good and working well but it has some details to be known. One is to upgrade the firmware. Another side is the weather app as Tacheus just pointed out as being part of the problem. Another issue I found is the phone itself. If you have linked the phone and the watch, the watch uses the GPS of the phone (it saves energy that way) but I have found that on that case, if the phone is put inside a backpack or sometimes even in the pocket of my shirt, the watch looses tracking. Not because its GPS is faulty (in fact on this mode it is not even being used) but due to the phone's GPS. I is strange because the phone itself, tracks very well even despite being inside a backpack. But it is connected to the watch, and put inside something, the track tend to be way weaker. So for Miglozoya and others with GPS issues on their watches, I recommend testing it again but putting the phone on airplane mode or off to prevent it from linking with the watch and that way, forcing the watch to use its own GPS receiver. The latest firmware provided some changes and now when selecting some apps (walking, bike, trekking and others) the app shows on the top an icon blinking when the GPS is looking for its position (first fix may take a minute or two) and then it notifies when the location has been found and is ready to go. Mine is working perfectly well after knowing these issues. If I want to use the Gear S3 with the phone outdoors (then using the phone's GPS), I have to properly expose the phone (out of pockets, deep inside backpacks etc) to be sure the track is fine. I got a nice metal phone holder for my bike and since then both are working very well; when kayaking I have the phone in a drybag on top of the hull; and while hiking I have the phone on the uppermost pocket of the backpack, away of the sunlight but just a thing layer separating it from the sky (satellites signal). When using the Gear S3 without the phone, I wait for the watch to fix the location and then go. It does not loose the track but as expected, its battery drains faster than when using the phone's gps. Kind regards!
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I have read in several forums that Samsung Gear VR nor Oculus Rift are able to simply reproduce 3D stills in MPO format. Several camera brands are delivering lenses and cameras with 3D capabilities. Many of them use MPO file format. Some may think that Samsung has perhaps noting to do with it, but they will be wrong. Samsung was the FIRST delivering a lens with 3D capabilities (Samsung NX 45mm/f1.8 2D/3D), made for the Samsung NX1 camera. It is a prime lens with 3D capabilities for both stills and videos!!! Therefore it is quite a shame that Samsung Gallery app for Gear VR is not capable to play MPO 3D still files, despite that its own brand innovated several years ago on this field with the Samsung NX1 camera + a prime lens with 3D (producing MPO files). So, Samsung Gear VR and Rift can reproduce low res 360 files made from a small Samsung Gear360 camera but not MPO files from a 15 times more expensive camera set OF ITS OWN BRAND...
Of course, Samsung could issue an update the Samsung Gallery app for Gear VR/Rift to reproduce MPO files or Oculus itself. It would be the most "elegant" solution but until then, there are some options we have left with like converting the MPO files to "side by side" files (ca. JPS) using applications like sView or MPO Master, or install all the mods to enable google's cardboard VR environment and add MPO viewer apps.
Has anybody heard if Samsung is adding MPO compatibility to its VR apps or Oculus? kind regards!
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Hi,
I would like just to share my experience so far with Samsung Gear VR, using a Samsung Galaxy S7 Edge (equinox dual sim version) regarding 3D media. This is my first VR headset (SM-R324) and I thought I would find many sources of 3D media. Do not take me wrong, there is out there but not at the level I thought. I even read some reviews about 3D and VR headsets finding on several of them the statement from media producers that there is no easy/simple/accessible hardware to create 3D media for this type of purpose. Instead, I found "tons" of professional and consumer made 360 media. With Gear360 it just got so easy. So what about 3D?
Do not look far... the solution is within Samsung despite the company does not even advertise it and ditched its own most advanced and professional camera line (something I still do not understand). Samsung NX1 is not a recent camera but still one of the most advanced pieces of hardware for those that use devices that fit their purposes without having a brand as their "religion" (aka Nikon/Canon/Sony and alike addicts). I have used all these brand of cameras and they all have flaws, issues and advantages. I own also a Samsung NX1 and it is my favorite camera since it is an all-in-one camera for videos as well as for stills. Samsung ditched the entire NX line despite the loyalty of its new consumers from the professional media production. Still hoping a new CEO in Korea understands that cosumer loyaty is something you have to earn and it is not cheap for a professional media producer to switch brands. I hope someday Samsung brings back the NX line and keep developong it. Back to 3D. The NX1 is still available in the market and is cheaper than similar devices of other brands. There are plenty of NX lenses for any need and Samyang produces additional and awesome manual lenses for this camera as well (including cinema format). What is interesting about the NX1 camera regarding 3D media recording, is that Samsung also made a prime lens with 3D capabilities (video and stills). As a prime lens, it is super sharp but no zoom there. You have to get closer or farther to create zoom effect without decreasing the image quality as it would happen if making it in post-production. In short, if you want the entire Samsung ecosystem and wish to create 3D media and not just 360, you can make it very easy and accessible when using a Samsung NX1 body camera with the Samsung NX 45mm 2D/3D f/1.8 prime lens (these links are hard to find on these sites). This camera body and lens set can be used on a cheap feiyu electronic gimbal or a dolly and create the most amazing 3D media. While on the gimbal, you cannot press buttons or move rings to change variables on your camera. This would limit things to short clips with setting modifications between them for most cameras but not the NX1. With a tablet or your phone, Samsung Camera Manager app can controls every variable of the exposition and even change the point of focus while recording flying on the gimbal by simply touching the screen. The 45mm prime lens decreases some of the video and still specifications while on 3D mode, but it is totally at a commercial level for VR headsets. I recommend to edit the files with Cyberlink PowerDirector15 or higher. However right out of the camera you can play your 3D files on the phone. The camera transfers the files to the phone wirelessly and there I recommend you to rename your 3D video files, as xxxxxx _3dph .mp4 this way "Samsung VR - Video" app will know how to play this video. Alternatively you can just play it and adjust the "screen type" (lower right of your VR screen) by clicking once the small upper triangle, to select "3dhp". Swiping vertically with your finger on the Gear VR touchpad, you can resize/zoom the screen. If you are interested in recording 3D media for VR headsets, you will have a lot of fun if using it together with the NX1 body and its 45mm 3D capable prime lens.
For Samsung: It was a big mistake to ditch the NX line and you are making it not better by not even mentioning to your Gear VR and Rift customers that one of your own products is perhaps the best option to record 3D media for VR headsets...
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I got a Samsung GearVR (2017 with controller SM-R324) to play with my Galaxy S7 edge, the Gear360(2017) camera and the NX1 camera with its awesome 45mm prime lens with 3D capabilities. However, all I see on the Gear VR is tilted about 5 or more degrees counterclockwise (to the left). Yes I read the user guide/manual. It states: "The image on the screen looks tilted or skewed Remove the Gear VR and place it on a flat surface with the lenses facing forwards and the Focus adjustment wheel at the top. Wait 5–7 seconds before using it again."
I did that and nothing changed. I did it by adding some stuff on either side of the headset to "push" for something to show different after its auto-callibration process. But nothing changes. I tried also blocking with the finger the proximity sensor and releasing it while the headset is leveled on the table, but nothing changes. The image is tilted to the left. After some time it does bothers a lot specially when moving the head.
So, I searched online and found MANY forums where this is described and since long time, but in none I was able to find a solution. Consumers have even returned their devices due to this issue. It seems to be a problem with the auto-callibration process of the gyro sensor of the headset, in addition to the lack of support form Samsung in providing a firmware update or an app update that allows the user to modify the horizontal level.
Does anybody have resolved this issue? Many thanks!
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Many thanks. Please on these cases it is always useful to have the firmware version since it seems that it may affect the GPS's performance. I just updated mine and now it takes 15 minutes fixing and it looses the position very easily.
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not sure if you have a damaged battery but it is good to know that the gear manual and the the charger manual, both fail to inform properly the users on how to charge this device (as well as phones). These devices do not have a auto-disconnect feature from the charging current. The original charger is not a smart charger type and the only way it tells the watch is charged is by changing the LED color (which is not accurate neither). So unless you are watching the charging process and be ready to remove the watch from the charger as soon as it gets 100%, you are likely over charging your battery. Voltage will not notice a change in short term but you capacity will decrease overtime until you will find your device charged super fast and drained super fast as well... To prevent this, we should use a smart charger. Ooops there is none for the Gear. But you can change the usb cable by one of the auto-disconnecting cables from MCDODO or similar device to disconnect automatically the charger when the gear's battery is fully charger. Same for the phones, but at least for my S7 I found a wireless charger that has auto-disconnect feature. So much nicer than having to stay ready to unplug the cable. Try to keep your charge on the upper half and avoid deep cycling charges. This way the battery will last longer.
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Just updated to Tizen 3.0.0.1 Software version R760XXU2CQK3 Security Status TZPF_SM-R760_3.0_0001 and nope, the bug is still there. Using weather though S-voice, only brings updates on imperial units and not the set units (metrics) on the watch neither the phone.
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Just updated to Tizen 3.0.0.1 Software version R760XXU2CQK3 Security Status TZPF_SM-R760_3.0_0001 and nope, the time and date canot be changed from the Gear. Despite being a watch, the option is still disabled on the menu unless reseting the watch as standalone. regards
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Hi, I agree with your last statement and I can say the exaclty happens when using the smartwatch Gear S3 with S voice. I have on the phone setup everything possible to C, as well as at the smartphone, but as soon as I use S voice to request weather forcast, I get the results on F...
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Hi AntS, it was the most probable outcome - sad to say it. However, now we know that by manually changing the time zone on the phone, we can force the Gear S3 to adjust its time when it is not syncing with the phone's time properly. Many thanks to you for taking this subject and all your efforts to get it solved, despite Samsung's negative response.
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a correction... It states: "You use Gear app? then check your watch and verify if you can adjust the time and date on the PHONE... you cannot." it should state: "You use Gear app? then check your watch and verify if you can adjust the time and date on the WATCH... you cannot."
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I FOUND A "TEMPORARY" SOLUTION I lost most of the day doing tests, reading a trying to find a solution. I got an answer from Samsung Support as well. They recognize there is a problem as well as the many issues of their only solution, that is to perform a factory reset of the watch to regain full control of the menu. Here is what I found so far: the menus Date and Time - Timezone - Language, under /settings/Device/ simply disappear as soon as you connect the watch with Gear app on a phone. You use Gear app? then check your watch and verify if you can adjust the time and date on the phone... you cannot. Neither the language nor timezone. if you have your phone set with automatic time/date/timezone, and your are not traveling between timezones, not your local government changes arbitrarily the time, and your local conditions are such that you never need to adjust manually the time/date on your phone, then you have no problem on your watch, despite you lost these menus as well and you cannot use a different language on the watch than your phone. It may be rare to think on that case, but I am one of these because I want to have my phone in English due to some translation limits on some of my apps, but would like to have my watch in french. If connected to Gear app, this is simply impossible (at least to this post's date and time). if you find yourself in a situation like missing/loosing/getting robbed your phone and you need your watch to have changed its time/date for some reason (your are ready to take a flight overseas), you cannot do it. Despite being a watch, it does not provide a way to adjust manually the time/date/timezone/language. These options on the settings are lost as soon as you connected the watch to your lost phone. Your only way to regain control is to reset the watch and set it as "standalone" without connecting it to any phone. During the first steps of the setup, the watch asks or provides the chance to choose "standalone" rather than connecting it to a phone. Of course you will loose many things (updates, files, apps, faces, settings, etc.). But you will be able to use the watch as a watch because you will have all the needed the menus. Samsung Support recommended me as a solution, to reset the watch. This is not accurate. Do not do it. If you do that and later your phone offers to restore it from a previous backup, the watch will still not have the menus to be able to adjust the time and date among others. The problem persists. Also, the Backup/Restoring process is far from being complete neither. You have to know that even using a recent restore, you will loose at least: all your alarm sets, apps updates, your widgets and the order you set them, the cities on your world clock, any change on the units on the Altimeter/Barometer etc and any transferred file to the watch. So, this proposed "solution" does not seem correct to me nor fair. You loose too much on the process and it does not get you back control on the menus that disappear once connected to Gear app. The only actual (to this day) way to recover these menus, is if you reset the watch, and then you set the watch from scratch as “standalone” without linking it to a phone with Gear app. I tried and did some tests on this mode as well. It connects to wifi networks but you cannot retrieve the apps you bought, nor use Samsung Health properly, nor even receive files trough bluetooth from a Pc/Mac/Linux computer. I was able to pair the watch with my computer but after three seconds it closes the connection. Just like my Samsung NX1 (also with Tizen). They are locked to connect only with their own apps. A temporary "solution" This is not elegant but it is better than the proposal I receive from Samsung Support today. The watch, when using it with Gear app on a phone, hides some menus that should never hide, and then seems to sync time/date/timezone/language with the phone. But it does it, not the way you would expect. The watch does it by giving more value to the timezone set on the phone rather than the time itself that is set on the phone. It should sync to the time rather the time zone, but this is key to know. So, the workaround is: do not reset your watch (not needed) connect the watch with Gear app to your phone as usual disable on your phone the features "automatic date and time" and "automatic time zone". Both are set by collected data from local cellphone towers that I have found in several countries, to not update their time soon enough when changing seasons etc. Again, if you are in a reliable cellphone network, you do not have this problem and you can keep these features automatic. This is a workaround for people like me, that travel into sites without reliable data from cellphone network providers and in need to manually be able to adjust time and date on the smartwatch. adjust the time zone on the phone to one that fits your local UTC or GMT conditions. Like me, now in Chile, I changed manually to "Brasilia GMT-3" fooling the watch. Check your watch because with this, it may already have corrected the time regardless of the time you have on your phone. This proves that Gear S3 sets its time by syncing based more on the time zone rather than the time set on the phone. The bug is that there are cases when the watch does not sync its time with the same time on the phone. also, adjust manually the time on your phone. you are set. Do not forget to manually change your time zone and time according to the local conditions. About the language, there is nothing you can do today. Once connected the watch to Gear app, it cannot be used in a different language than the phone. With this workaround you can fool the watch and force it to change the time, using the time zone on the phone (not just the time). Do not you agree with me that at least "Time and Date" should be able to be adjusted manually on any watch? with or without a phone aside? Even more on the flagship of the smartwatches? Gear S3 is primarily a watch, isn't it? This is what I think it should be improved by Samsung with some updates (do not take me wrong, I love this device but this bug/limitations should be addressed): - Gear app should include on the settings, the options to set Time, Date, Timezone and Language on the watch independently from their value on the phone. Sure, most people would keep all in sync - as long as not traveling to sites like I do. So, the manual option should be there anyway. More if it is taken away from the watch side. - The watch should keep all the menus from Standalone mode, despite being connected to Gear app. Therefore the option to manually set these variables on the watch, regardless if you have or not your phone nearby and without needing to reset nor loose any information. Samsung Support, in their answer also stated this about this bug: “Hopefully you might be getting the feature that you are expecting in the software updates which will be released in the future.” I would say "Lets hope for the best, but always be prepared for the worst". kind regards!
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In my opinion, a watch should always have a way to adjust its time manually. If you get your phone stolen with before a trip (ca. at the airport) and you go to another timezone, how are you expected to adjust the time? At least now I know that by resetting the watch into standalone, I can regain full control of the menu, but loosing all the settings, apps, faces, documents etc. The options on the watch menu should not disappear when using Gear app. I hope Samsung takes this into account and removes the "menu restrictions" on a new update.
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Many thanks for your attention into this. I did tried a factory reset. After connecting it to the phone (Gear) again and attempting to restore the backup, the process crashes if the phone is on the charging cradle. I tried again and the restore worked fine. However, the time is wrong, not the same as on the phone, Gear does not have a feature to manually change the time on the watch and on the watch side, the option "Date and Time" simply does not exist under Settings/Device/. So, no way to fix the time. I took a sreenshot of the menu but "Quick reply" does not allow me to attach the image. Anyway, the menu ends on "Auto open apps" without "Date and Time" and without "Language" neither. In another attempt to fix this, I reset the watch again but tried setting it as a standalone device without phone connection (no Gear). There the watch asks for language, timezone etc. Once the first setup is finished and I have access to the menus, there I find /Settings/Device/Date and Time as well as Language etc. I have access to Timezone etc. I read on a guide for Gear S2 or Classic, I do not recall well, that these menu are only available on standalone mode. I thought that if you set "airplane" mode, or disconnect any bluetooth/wifi/remote feature, the watch is on "standalone" mode. On the watch (top menu) it states "standalone". On this mode, the full menu should appear, but now I understand that "standalone" can also be when you setup the phone entirely without Gear connection. Two bad Samsung has two types of "standalone" modes. My first impression is that this bug should be fixed by simple removing the automatic removal of the menus when connecting the watch to Gear. These menus (Date and Time, Language etc) should be available for manual use all the time on the watch. A second option to solve this, even better, would be to keep the watch as it is but adding then on Gear app, the feature under settings to adjust manually the time on the watch, perhaps just next to Backup/Restore. Clearly this is a bug, because the watch should sync the time when connected to Gear and it is not doing it. At least when the phone Date and Time are set manually (automatic is disabled). I travel overseas due to my job. Now I am in Chile, and here they tend to change the time system without much logic (some years they change seasonally and others do not). This time they do adjusted the time seasonally for summer time (from GMT-4 into GMT-3). My phone did not adjusted automatically so I disconnected the automatic feature and adjusted the time manually. However, the watch did not synced to the new time regardless of rebooting both devices. My only way to solve this issue is fooling the watch by setting another timezone on the phone. If I change from Santiago(GMT-4), to Brasilia (GTM-3) then the watch shows the right time. So, at least it is clear to me that the watch adjusts its time by syncing with the timezone of the phone instead of the TIME set on the phone. This should be fixed and Gear should include a time/date and language. I use my phone in English due to some apps that are not properly translated, but I rather use my watch in French. I cannot do it neither if using the watch connected to Gear app. So, time and language are issues to improve on both sides. At least, the watch should retrieve the time from the phone and not guess it based on the timezone set on the phone. Here is the information on Gear app and the watch: Samsung Gear (2.2.17022862) Gear S Plugin (2.2.03.17041461) Gear S3 Frontier model SM-R760 Tizen version 2.3.2.4 Software version R760XXU2BQG4
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Dear Chris, with all due respect the question is valid and the user should have received from you a proper answer from a Moderator than a "what your wanting to do here". This may be an important bug on some watches and it should be addressed more seriously. My Gear S3 Frontier (SM-R760) has the same problem. There is no Settings/Device/Date and Time section on the menu, the time DOES NOT sync with the phone, Gear app does not have a way to change time manually neither and so, I have no way to change the time on my watch accordingly to the season. To me, this is clearly some kind of bug since the watch did have the option on the setting menu a month ago. However, in all forums I have found users posting this problem, somebody downplays the issue by speculating the watch syncs wth the phone automatically. Well, the watch DOES NOT syncs and that is part of the problem. Now if we take this issue seriously, we should try to find a solution. The device is primarily a watch and it is quite bad that sudently there is no way to adjust its time. The only update from Samsung I recall have made on mine (other than apps and faces) has been the package for S-voice. I am not saying it caused the bug but it is worth to check with others users. Until you need to chage the time manually, many may not know that the menu has gone from the setting section. From what I have found, this bug seems to happen on SM-R760 (bluetooth only) and I do not know if it includes other models. Restarting the watch, modifying the time on the phone, puting the watch on standalone mode, changing location options, all them do not lead to automatic change of the time nor make the "Date and Time" menu show up again under Setting/Device. Perhaps a reset may solve the issue but it would be quite a shame for a watch to need that extreme step to be able to adjust the time on it. anybody else have found "date and time" section on the Settings/Device menu gone? kind regards
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