I just recently subscribed to the Adobe Creative Cloud CS6. I'm really interested in owning the Adobe Story desktop application and have attempted to download it by clicking the Install Desktop Application button. Unfortunately, all attempts have failed.

Upon clicking the Install button, I receive a pop-up explaining that I have to install Adobe Air for Story to work. If I click Yes, the window will then say the installation has failed and will ask to Retry. If I do this, the error repeats. How can I get this error to stop appearing?

Please note I have the latest version of Adobe Air already installed on my computer.

I'm having the exact same issue. I get an error message during the attempt to download Adobe Air (which is already installed) and each attempt to retry results in an immediate error and I can go no further. Is there a stand alone link to simply download the Story desktop application without having to go through the process on the Story home page? Or could there be?

I'm having the exact same problem. Win7 64bit, Chrome. I already have AIR installed, but when I try to download the offline Story app, it tries installing AIR anyway and fails. I have a CreativeCloud subscription. My e-mail is basilflint@gmail.com.

I'm experiencing a similar issue. I recently updated my Adobe Story Free Desktop Application. After opening it, a message said I had to upgrade my subscription because my desktop application no longer could be used with my current services. I thought this was an error message so I uninstalled the program. I went back to the website to get the desktop application but the link was "broken". I've tried downloading from Chrome, Firefox and IE. I even tried to download the desktop application from the online service.

I want to keep using Adobe Story Free. I don't need Plus. Now I'm without an application and scripts that were offline.

Thank you Aurobi. I sent my email. Can I ask why had I been able to have access to a Desktop Application of Adobe Story for a year and a half and then all of a sudden I couldn't? Did Adobe discontinue use of the desktop application to those who were using the Free edition?

Adobe Story went paid in May this year and we have now two flavours of Story - Adobe Story Free and Adobe Story Plus. The Desktop application is available to Adobe Story Plus users who value the offline capability of the product. Adobe Story Free users can continue to use the web version of Adobe Story.

We have upgraded your account to Adobe Story Plus for one day. Please login to Story and download/install the AIR application so that you can access your offline data and take them online.