Uncle Bob's Cares WhatOur Customers Think!

111 Customer Ratings

(4.4 out 5)

Helpful/Friendly Staff

4.5

Appearance/Cleanliness

4.5

Expectations

4.3

Satisfaction

4.4

Likely to Recommend

4.5

24 Customer Reviews

5.0 out of 5 stars

By Kathlene

Gardendale, AL

July 24, 2015

They were so helpful and really attentive to my needs. I had visited a storage unit earlier that was cheaper but the place was disgusting in the office and were rude. I had lost some hope in storing my items in a safe nice place. But when I went to uncle bobs I walked and the place was immaculate! It smelt so clean. The people were so helpful. When I called for things I couldn't quite remember yet he was so helpful & knew me by name. I'm really glad I chose the Hoover location to store my items.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Nancy

Birmingham, AL

July 24, 2015

simple and easy to rent. convenient payment options. Friendly staff.

Staff

4.7

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mary

Greer, SC

July 4, 2015

I really appreciated the staff at the Hoover location. I was 8 hours away from the storage unit due to relocation for work and anytime I called to check on things the staff was very nice and helpful.
Thanks so much.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rodney

Centerville, AL

May 26, 2015

I looked for 10 x everywhere else. Not clean or security. Uncle bob made us feel secure. Thank uncle bob.??

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Becky

Vestavia, AL

May 26, 2015

Every detail was perfect.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Lori

Fairfax, VA

May 26, 2015

The only concern I had, we saw a lot of Ants crawling inside by the storage unit on the wall and a few dead roaches.

Staff

5.0

Cleanliness

3.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By James

Hoover, AL

May 23, 2015

One of your associates went above and beyond meeting one of my last minute needs.
I am now renting a unit of Uncle Bob's in Montgomery Al and are very happy with them.

Staff

4.3

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Birmingham, AL

April 24, 2015

excellent staff

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Alvin

Pinson, AL

April 23, 2015

I was very pleased. I received excellent service. I had accidently left my unit unlocked and received a call from the office letting me know and I was impressed with the service. I will recommend to anyone that is looking for a storage facility.

Staff

4.5

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Patricia

Hoover, AL

March 27, 2015

Well maintained-secure-accesible

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.9 out of 5 stars

By Robert

Hoover, AL

March 23, 2015

Keep up the good work.

Staff

4.3

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kathy

Birmingham, AL

January 26, 2015

The person helping us was very professional, well-dressed, knowledgeable. Very nice.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.1 out of 5 stars

By Tammie

Birmingham, AL

November 5, 2014

The place is nice, tidy and easily accessible when needed.
Rates could be a bit more reasonable and competitive.

Staff

5.0

Cleanliness

4.3

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

4.7 out of 5 stars

By Randle

Hoover, AL

October 23, 2014

I don't know where you find the friendly employees, but keep it up. Uncle Bob's is the best!

THe cost is too high compared to other storage facilities. I'm in Arkansas now and I could get a storage unit here that's the same size as I have in Hoover, Al for about $45 a month. At Uncle Bob's, I'm paying $106! As soon as I can find a way to get my stuff here, I will be moving out. People should get a discount for long-term storage! But I feel like my stuff is safe and secure and that means a lot, at this point. Thanks for the security.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Joseph

Hoover, AL

September 23, 2014

The new climate controlled building is great. Customers should insist on it - in place of the old building that had no air circulation. The new managers are great.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.8 out of 5 stars

By Jennifer

Helena, AL

July 1, 2014

The facility is in desparate need for a eecurity gate especially in that location. I may remove my items if one is not secured soon.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

3.0

Recommend

2.0

5.0 out of 5 stars

By Wanda

Vestavia Hills, AL

April 25, 2014

I felt comfortable and at ease with the staff. The light in my unit was not working properly and Dorothy had the problem solved the same day. Not only was that good business, but it was good customer service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.4 out of 5 stars

By Peggy

Birmingham, AL

January 23, 2014

Very accomodating!

Staff

1.0

Cleanliness

1.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jessie

Hoover, AL

December 26, 2013

I love the service I receive from this storage... when I need or my family need I always recommend uncle bobs

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Chris

Bessemer, AL

November 18, 2013

Very pleased & appreciate everything.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.3 out of 5 stars

By Walter

Vestavia Hills, AL

October 1, 2013

The On Line web pay server is extremely slow.
OTHER THAN THAT, I AM MORE THAT SATISFIED WITH ALL SERVICES

Staff

4.5

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.9 out of 5 stars

By Micheal

HOOVER, AL

September 4, 2013

The experience was easy and the staff friendly

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Humidity Controlled Storage Units

Dri-guard Humidity controlled storage is designed to protect goods from an extreme rise in humidity levels inside the space, regardless of the outside humidity. Reducing humidity helps protect against mold, mildew and moisture damage to furniture, metal, fabrics and paper.

Climate & Humidity Controlled Storage Units

These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Hoover

Alabamans are no strangers to humidity. Uncle Bob's can help, with climate and humidity controlled units that can help keep your treasures safe from the elements. Our facility offers a range of unit sizes, so whether it's summer gear or holiday decor that you're looking to store, there's a perfect space for it here. Our facility is conveniently located off of I-495 and directly across the street from the Willows Apartment Community.

Serving the Communities of:

Birmingham, Hoover, Vestavia Hills
35226, 35244, 35124

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!