HP has introduced updates to its mobile device management software that address the critical needs of three distinct audiences: wireless operators, enterprise customers and handset manufacturers. Here is more info:

The company unveiled the newly branded HP Mobile Management Center (MMC) for wireless carriers and new features in the enterprise-focused HP Enterprise Mobility Suite (EMS), including Microsoft Windows Mobile 6.1 support for greater control and security over handset deployments.

HP also announced enhancements to its mProve software targeted at handset manufacturers.

Enhancing the user experience for carriersPreviously named FusionDM, HP Mobile Management Center (MMC) helps improve the user experience from service activation to customer care and support. The over-the-air capabilities allow carriers to remotely diagnose device issues, configure service settings and ensure mobile services such as media streaming are ready to use.

New Enterprise Mobility Suite capabilitiesHP also announced an upgraded HP Enterprise Mobility Suite (EMS) that offers cost-effective enhanced security for mobile device deployment with greater manageability. The suite features over-the-air configuration of mobile device settings and software that keep devices operational in the field by remotely diagnosing issues and fixing them.

Providing an additional layer of security, HP EMS also can lock and wipe data on mobile devices that are lost or stolen. New HP EMS features include:

? Auto-heal: Device initiates periodic checks and fixes issues on its own so neither IT nor the end-user has to initiate management. This automatic self-repair process reduces support calls and increases user satisfaction.

? Self-service: Allows end-users to enroll and manage devices through a self-service portal; further lowers manual touch points typical with enterprise device management and reduces IT support calls.

? Connected technology: Provides real-time push capabilities over standard data connections triggered with or without SMS to apply scheduled or instant management functions such as immediate lock down or periodic/scheduled software distribution.

Over-the-air management for handset manufacturersFor handset manufacturers, the latest version of HP mProve software provides over-the-air tools for wireless firmware and software management, diagnostics and personalization to improve usability. The software suite is composed of the HP mProve FOTA (firmware updates over the air) and HP mProve DM (device management) solutions that ship in millions of handsets each quarter.

HP mProve has been adopted by leading worldwide manufacturers and also is licensed to telematics providers for managing their embedded solutions. The latest HP mProve features include:

? Component-based updates: Supports both monolithic- and file-system-based updates, which can be managed independently or bundled to meet the needs of advanced device architectures.

? Optimized algorithms for improved performance: Drives down update package sizes and required update time to improve the user experience.

? Expanded platform support: Now supports advanced file systems such as SquashFS and CramFS as well as open-handset platforms using Linux-based operating systems.