Love or hate online review sites regarding your small business, they play a part in gaining new customers. According to a Harvard Business School study, a positive evaluation on the popular review site Yelp appears to lead to increased business for restaurants and...

Amy Vernon recently wrote in her outstanding #SMEtiquette column about people who want to pick your brain. This is all to familiar happening for consultants. Everyone wants to pick your brain about your expertise. It happens to everyone at some point in their career...

Some scenarios for you to ponder: When posting on your Twitter account about a client, do you need to disclose that it is a client you are talking about? A company has given you a product to test out and keep, do you need to disclose that you have been given this by...

Raise your hand if you have an office home? I know I am raising my hand. I am not alone. I am pretty sure if you are reading this, you have raised your hand, too. In a 2013 survey, one in five Americans work from home. The number includes those who telecommute at...

The ALS Association has recently filed for two trademarks with the United State Patient and Trademark Office in regards to this summer’s viral hit, the Ice Bucket Challenge. The true origin of the ice bucket challenge is up to debate and has been most likely...

Free flow of information. As a professional communicator I believe in it. We need to have this free flow of information to have an informed and free society. Part of that is protections for journalists (both online and off) and a neutral Internet. I want to...