Question No: 281 – (Topic 3)

A trainer uses a humorous anecdote that they often use at a certain point in the material. After telling the story, the trainer senses a change in facial expression and body language from one student. Which of the following isthe MOST appropriate action for the trainer to take?

On the next break, ask the student privately whether the anecdote was effective

Ask for a show of hands of those who did not like the anecdote

Approach the student immediately and ask if everything is alright

Call an impromptu break and ask what the student thought about the anecdote

Answer: A

Question No: 282 – (Topic 3)

An instructor has almost finished discussing a new topic when a learner is observed making unusual facial expressions. The instructor#39;s BEST response is to:

Determine and apply appropriate motivational strategies for the learner.

Wait and monitor learner progress during training.

Confirm the communication identifies the need for clarification or feedback.

Maintain a consistent behavior with all learners.

Answer: C

Question No: 283 – (Topic 3)

During an exercise an instructor notices a learner that is avoiding eye contact and not working. Which of the following actions should the instructor take?

Directly ask the learner during the exercise if there is a problem.

Discreetly go over to the learner and ask if help is needed.

Call on the learner to answer a question.

Ask an advanced learner to assist this learner.

Answer: B

Question No: 284 – (Topic 3)

An instructor is preparing the classroom for a course at an on-site location. The course material contains a video clip with sound, but the presentation computer has no sound card. Which of the following should the instructor do FIRST to maintain the delivery method intended by the course designers?

Ask the IT staff to install a sound card on the presentation computer before the class starts.

Explain the video to the class rather than play it.

Create presentation slides before the class starts that contain screenshots from the video.

Perform a voice-over while the video plays

Answer: A

Question No: 285 – (Topic 3)

An instructor has been hired to instruct a pre-packaged course; however, the site manager informs the instructor that the learners have been overly prepared for the course and that the first three chapters of the material should already be known by the learners. Which of the following is the BEST course of action?

Skip the first three chapters of the material and spend more time on the remaining material.

Skip the first three chapters of the material and reduce the length of the course accordingly,

Quickly cover the first three chapters of the material ensuring the learners actually know it.

Follow the syllabus and pre-set time table as the course has been designed.

Answer: C

Question No: 286 – (Topic 3)

The trainer assigns a lab and then wanders around the room observing the students. The trainer makes comments or helps students some of the time. Which of the following would be the BEST feedback for a student who has finishedthe lab early without difficulties?

Ask the student to describe to the class how the lab ties in with the topic

Ignore the student; other students need more help

Watch the student in future labs to ensure no cheating is occurring

Quietly comment on how the student has done a good job

Answer: D

Question No: 287 – (Topic 3)

In the following scenario, the learners all scored well on the exit assessment. However, upon returning to work, the learners were unable to use any of the learned processes. Which of the following BEST represents the information transfer?

Teaching how but not why

Poor managerial support

Success in problem-solving training

Recall in hypothetical situations

Answer: A

Question No: 288 – (Topic 3)

An instructor is conducting a virtual classroom session that also includes a chat room. A learner becomes confused and sends the instructor an irate private message. Which of the following would be the BEST response to the situation?

Use the administrator control panel in the virtual classroom client to cut off access for the irate user until the learner is calm.

Send the user a private chat message explaining the concept better and add a positive emoticon to calm the learner.

Reply to the class and ask the class to use appropriate netiquette when responding to any messages.

Rephrase the comment into an anonymous question in case other learners are confused and discuss as a group.

Answer: B

Question No: 289 – (Topic 3)

During a training course an instructor invites learners to discuss how the training will benefit them. Which of the following BEST describes the skill demonstrated?

Engage learners to obtain input about their personal objectives and expectations

Engage learners to get their acceptance of the required training objectives and expectations

Engage learners to determine their prerequisite knowledge of the training course

Answer: A

Question No: 290 – (Topic 3)

A trainer read that frequent evaluations are considered better for evaluating student progress than a single exam at the end of the course. Which of the following would be the BEST example of such evaluations?