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Dell launched its Professional Services arm in the UK last week, promising 25% savings on prices offered by traditional service providers.

The hardware firm is offering ITservices across five main areas: storage, Microsoft, Linux, Oracle, and customer training.

However, Alan MacNeela, research vice-president at analyst firm Gartner, warned that not all users could expect 25% savings. "If Dell provides services to a user that is already using Dell equipment, there is a possibility for cost savings," he said.

"But in a heterogenous environment it is important to look for comparisons between Dell's offering and offerings from other suppliers that may cover other makes of equipment."

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