Complaint Form
This form lets legal advocates file a complaint against a process server and/or process serving agency.Download fillable PDF form(updated June 2014)

Sewer Service Victim List
DCA created this spreadsheet to help organizations track the number of visitors or clients who claim they were not properly served court papers (“sewer service”).Download spreadsheet

A tool for process serving agencies to maintain records of disciplinary actions and to report noncompliance with process server rules and laws to DCA.Download report

Educational Materials for Process Servers

DCA prepared Educational Materials for Process Serversthat include relevant City and State laws and rules you need to know to serve process properly. Materials are not a “study guide” exclusively for the exam.

Download electronic device certification forms for:Process Server Individual(All individuals must submit the form to DCA.)Process Serving Agency(Agencies must submit this form only if they have entered into a contract with an independent third party to provide to process server individuals the services required by Section 2-233b of Title 6 of the Rules of the City of New York.)

Global Positioning System (GPS) Investigation Report

A tool that assists process serving agencies in using GPS data to determine whether services were actually made. Download report

Important:Some licensed process serving agencies agreed to a Department consent order and must use DCA’s Monthly Compliance Report to comply with the review and report requirements. Each month, DCA will post a randomly generated audit date that these process serving agencies should use to answer Questions 30, 31, and 32 for every process server who served process on behalf of the agency during the previous month.

The randomly generated audit date for February is February 3.

If any process server to whom the agency assigned process during the month did not serve process on this date, please use February 26.

If any process server did not serve process on either of these two dates, please use the last day of the month that the process server did serve process.

The report must be made available to DCA upon request. Click here for an archive of audit dates.

Process serving agencies must submit a list of all process server individuals who will serve process on behalf of the agency. Download Roster of Servers

Process server individuals must submit a list of all process serving agencies for whom they have served process within the past two years and all process serving agencies for whom they currently serve process.
Download Roster of Agencies

Service Investigation Report

A tool to assist process serving agencies in investigating the process underlying traverse hearings and other potentially suspicious services.Download report

New York City businesses must comply with all relevant federal, state, and City laws and rules. All laws and rules of the City of New York, including the New York City Consumer Protection Law and Rules, are accessible using the Public Access Portal