Vancouver police said multiple witnesses told officers they thought the loss prevention staff was rough with the suspect but didn’t believe the behavior rose to the level of assault. The suspect resisted being handcuffed and detained, and suffered a scraped knee and elbow during the scuffle.

WinCo Foods released a statement saying the suspect “physically [attacked] multiple employees” before the video started that was later posted on Facebook. WinCo said it is continuing to investigate and is cooperating with local police.

The full text of the statement from WinCo Foods is below:

Thank you so much for contacting us regarding the video that was published on social media. We appreciate the public's concern over this incident and would like to provide information about what took place, as well as our ongoing investigation. WinCo Foods began to investigate immediately after the incident took place. While in our store, the individual concealed items and left the store without paying. The individual was then approached by WinCo Foods' loss prevention employees, who identified themselves as such. As our employees questioned the individual, she attempted to flee and was detained by WinCo's loss prevention. At this point, the individual initiated contact by physically attacking multiple employees. All of this occurred immediately before the footage started in the video posted on social media.

WinCo Foods immediately called the Vancouver Police Department, who responded quickly, and subsequently Vancouver Police Department arrested the individual for robbery. The video concludes with the officer arriving onsite.

We understand that the media, our customers, and the general public are interested and concerned about the situation. We are continuing to investigate the situation and cooperating fully with local law enforcement, and are unable to provide any further details at this time. As we continue our investigation, we want to thank everyone for allowing us a chance to explain the full details of what happened – including key pieces of information not shown in the video. Thank you.