TripAdvisor Traveler Rating:

3.05Cleanliness

4.05Location

3.05Rooms

3.05Service

4.05SleepQuality

3.05Value

3.05

“Interesting check in”

Feb 15, 2013Catherine B, Mission

When I first checked in I was given a key to a room that was still dirty. I phoned the front desk and they told me to come get another key for a different room. Driving back and forth to get the keys and find the other room took about 25 min. After this there was only 15 min. left of the appetizer hour so we ended up not having anything as there was nothing left. The kitchen staff was making more spagetti noodles but we waited around for about 10 more min. then left for dinner. Our room was ok. The whirlpool tub looked grungy so we didn't use it. The tiles were broken and pieced together on the edge-would have looked nicer if they replaced the pieces instead. We only had 2 bath towels for 3 people. I could have called at 11pm but didn't want to wait for housekeeping to come, we just wanted to go to bed since we had an early morning ahead. Over all it was ok. There was a fireplace advertised but nothing to burn in it-no wood to be found or matches to use. Location was great to the Airport which was our goal.