Manager

WE'RE LOOKING FOR ALL AN STAR MANAGER IN THE GTA TO JOIN OUR TEAM OF PROFESSIONALS!

Laser Quest is in the business of fun, and that means for our Employees as well as our Customers. We believe in celebrating successes, and recognizing performance. Since 1989, Laser Quest has been putting smiles on the faces of players, both young and young at heart. Laser Quest is the world’s largest company in the laser tag industry, with 60 corporately owned and operated locations across North American, and over 125 worldwide. Laser Quest combines the classic games of tag and hide and seek with a high-tech twist. Players score points by tagging their opponents with a laser beam, in a large, multi-level arena, featuring specialty lighting, fog, and great music. We host birthdays, corporate groups, sports teams, schools, etc.

Location: We are hiring for the following GTA locations: Brampton, Oakville and Mississauga!

LASER QUEST MANAGER

You have strong customer service skills and the ability to inspire a team of people to deliver outstanding levels of customer service and fun. As a team leader, your responsibilities include supervising people, managing the delivery of the Laser Quest experience, and involvement in local marketing. If you have worked in a management capacity in the restaurant, retail, service, or entertainment industry for 2-4 years, and can multi-task, you will be excited by the distinctive Laser Quest culture!

OVERVIEW:

Responsible for the overall operation of a Laser Quest Centre and local marketing, functioning as a team leader in directing and supervising staff and providing outstanding levels of Customer satisfaction and fun.

SPECIFIC RESPONSIBILITIES:

Function as team leader of the Crew, ensuring everyone is motivated and productive in achieving Company standards, while personally setting an example for high standards of service

Spearhead marketing plans, taking responsibility for special projects including attracting specific groups and special promotions

Ensure all equipment is maintained in good working condition, as per published guidelines, on a regularly scheduled basis and documented. When working on shift, ensure all equipment is on-line, resolving technical problems immediately

Provide optimum levels of Customer service including appropriate recording of all reservations and delivering a “WOW” experience

Complete prospecting and follow-up calls to market Laser Quest to local business, community groups and associations

Provide feedback and coach relative to Employee morale, Customer satisfaction, business issues and make suggestions to heighten Laser Quest’s success

Assess the performance of staff and deliver performance reviews on a timely basis

Screen potential part-time Employees, conduct interviews using the Targeted Selection™ process and make recommendations for second interviews

Abide by the Company Code of Conduct

Laser Quest offers competitive compensation packages, including incentive payments for part time and full time Laser Quest Centre Employees.

For more information, please visit our web site at www.laserquest.com. To apply click on the Apply Now button.

Laser Quest is an equal opportunity employer. While your interest is appreciated, only those selected for an interview will be contacted. No telephone calls please.

www.LaserQuest.com

* Please upload your resume using Microsoft WORD format. If you do not have a resume, you can use the following website as a guide to prepare one for upload http://internships.about.com/od/resumetipssamples/ht/ResumeTips.htm or visit the Laser Quest location to complete an application in person.

Requirements

If you have worked in a management capacity in the restaurant, retail, service, or entertainment industry for 2-4 years, and can multi-task, we want to hear from you!

sbaldaia@laserquest.com

Job Info

Gta, ON

Laser Quest

Posted on: 11/19/2016

Position Available: Immediately

Bonus Plan:
Yes

Work Permit:
Applicants who do not already have legal permission to work in the location of this job will not be considered.

Accommodations:
No

Management Position:
Yes

Description

WE'RE LOOKING FOR ALL AN STAR MANAGER IN THE GTA TO JOIN OUR TEAM OF PROFESSIONALS!

Laser Quest is in the business of fun, and that means for our Employees as well as our Customers. We believe in celebrating successes, and recognizing performance. Since 1989, Laser Quest has been putting smiles on the faces of players, both young and young at heart. Laser Quest is the world’s largest company in the laser tag industry, with 60 corporately owned and operated locations across North American, and over 125 worldwide. Laser Quest combines the classic games of tag and hide and seek with a high-tech twist. Players score points by tagging their opponents with a laser beam, in a large, multi-level arena, featuring specialty lighting, fog, and great music. We host birthdays, corporate groups, sports teams, schools, etc.

Location: We are hiring for the following GTA locations: Brampton, Oakville and Mississauga!

LASER QUEST MANAGER

You have strong customer service skills and the ability to inspire a team of people to deliver outstanding levels of customer service and fun. As a team leader, your responsibilities include supervising people, managing the delivery of the Laser Quest experience, and involvement in local marketing. If you have worked in a management capacity in the restaurant, retail, service, or entertainment industry for 2-4 years, and can multi-task, you will be excited by the distinctive Laser Quest culture!

OVERVIEW:

Responsible for the overall operation of a Laser Quest Centre and local marketing, functioning as a team leader in directing and supervising staff and providing outstanding levels of Customer satisfaction and fun.

SPECIFIC RESPONSIBILITIES:

Function as team leader of the Crew, ensuring everyone is motivated and productive in achieving Company standards, while personally setting an example for high standards of service

Spearhead marketing plans, taking responsibility for special projects including attracting specific groups and special promotions

Ensure all equipment is maintained in good working condition, as per published guidelines, on a regularly scheduled basis and documented. When working on shift, ensure all equipment is on-line, resolving technical problems immediately

Provide optimum levels of Customer service including appropriate recording of all reservations and delivering a “WOW” experience

Complete prospecting and follow-up calls to market Laser Quest to local business, community groups and associations

Provide feedback and coach relative to Employee morale, Customer satisfaction, business issues and make suggestions to heighten Laser Quest’s success

Assess the performance of staff and deliver performance reviews on a timely basis

Screen potential part-time Employees, conduct interviews using the Targeted Selection™ process and make recommendations for second interviews

Abide by the Company Code of Conduct

Laser Quest offers competitive compensation packages, including incentive payments for part time and full time Laser Quest Centre Employees.

For more information, please visit our web site at www.laserquest.com. To apply click on the Apply Now button.

Laser Quest is an equal opportunity employer. While your interest is appreciated, only those selected for an interview will be contacted. No telephone calls please.

www.LaserQuest.com

* Please upload your resume using Microsoft WORD format. If you do not have a resume, you can use the following website as a guide to prepare one for upload http://internships.about.com/od/resumetipssamples/ht/ResumeTips.htm or visit the Laser Quest location to complete an application in person.

Requirements

If you have worked in a management capacity in the restaurant, retail, service, or entertainment industry for 2-4 years, and can multi-task, we want to hear from you!