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When I enter my email in text form, I always get my email address is wrong and that the product does not want to activate as you can see in the attached photo (https://imageshack.com/i/mvxr06p ), so please how do I activate my product ...

If I see correctly your screenshot, you can't insert @ between your username and gmail.com.

Is this correct?

Write your full email in notepad, as an example, and later copy/paste it in that wise care 365 form.

It is an already reported problem (I hope developers will fix it soon).