Amazing experience. I'd recommend anyone looking for a car to try CarMax first...
There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars.
Put it this way, it was great enough experience for me to come online and leave reviews all over!

Brendan made buying my 2018 Audi SQ5 extremely easy and straight forward, no games, no endless back and forth. quickest car buying experience I???ve had. He???s on top of his game and goes the extra mile for his clients. I would highly recommend Brendan if you???re looking for an Audi.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

Purchased New Forester. Purchased first forester here 2003, Impreza 2012. Always courteous and went beyond expectations, from Cooperstein in sales and Paul in service in 2003 to Yvonne in service and Kim and Scott in sales in 2018.

The site posts a beautiful certified Cadillac, we call to make sure it’s still there and get there as soon as they open. The car is out front and gorgeous, from afar. It’s used so there’s typical wear but we’ve been told it’s gone through in and out. Get in and the touch screen panel doesn’t work. “That will be replaced if you buy the car, it happens with this model.” There’s stains, but they can’t be removed. The brakes pulse and when slowing down from normal highway speeds, the alignment is so bad when I let go of the wheel I’m almost in the breakdown lane. All that stuff should have been handled before it was on the lot but whatever. Get back to the dealership and walk around the car, there’s some scratches so I ask if they would be buffed out. “The car has already been looked over in an out by our guy so everything that can be done, has. But We can give you a color match stick.” Then I get to the front of the car and there’s a crack so bad in the front clip you can rock it back and forth. Almost two inches. I ask if anything will be done. He says probably not. But still we go inside. I smile and say hello to the other salesman and am not acknowledged, whatever but still off putting. So we sit down and he writes our my info and the price of the car, we talk about my concerns and his attitude shifts. The front clip won’t be replaced because it would cost them too much money. The stains can’t be removed because their guy already went through and said so. He can put the car in the shop about the breaks and alignment but it’s already gone through it’s inspection. Again. Whatever. I’m a car girl, been working on them and in shops my whole life. But also I’m a car girl and I’m being treated like an idiot. He goes to his manager and comes back with 500$ Off the price. I said I know he can do better than that. Especially with the giant crack. He leaned back, crossed his arms and said “Maybe this isn’t your car.”
We get up to leave, and we pick up the sheet with all MY PERSONAL INFORMATION on it and he says it’s dealership property. Sorry Matthew, you need nothing of mine.
We left, drive to Cadillac of Norwood, I worked with an AMAZING dealer named Maryann. The whole staff was happy and actually singing along with the music playing through the dealership and I bought a gorgeous Cadillac. I even met the owner who thanked me for my business. The touch screen worked and the scratch I saw will be filled painted and taken care of before I pick up on Wednesday. Go to Cadillac of Norwood.

My Father came in to check out a New 2018 Chevy Silverado, and left a happy man with a guaranteed purchase and a satisfying price! The customer service from employee Ryan Hurst was amazing and every promise that was made was fulfilled. This dealership has gained the trust of our entire family and we WILL be returning in the future for our future auto needs.

I bought a new car from the best sales person I???ve done deals with I have bought many of new cars but this experience was by far the best My sales person was Saria Ech-Chergui. She was the best. I recommend he to everyone she is very knowledgeable in her cars I rate her as a 10 out of 10

This is my 3rd vehicle purchased since 2017. The sales rep NICK was professional and courteous and went above a beyond to assist me with this new purchase. He was very friendly and truthful in answering my questions about my new purchase.

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