WorkCover WA is commited to providing access and support to customers and employees from non-English speaking backgrounds. If you require assistance to provide your feedback, you may request the services of a translator through WorkCover WA.

Alternatively, you may choose to use the Translating and Interpreting Service (TIS), which provides a free, national 24 hour telephone interpreting service. The number is 131 450.

Tackle the problem, not the person

If you have a complaint that you do not wish to raise directly with us, or after dealing with us you are not satisfied with the outcome, you may complain to the Ombudsman.

The Ombudsman is an independent and impartial person who investigates complaints about Western Australian government departments, statutory authorities and local governments. The Ombudsman reports directly to the Parliament of Western Australia – not to the sitting government.