ALS Global

“New Era Tek has been our provider of choice for voice, data and security cabling services since 2007. Bryan has been prompt, reliable, thorough and does an extremely complete job. All loose ends are finished and the job site is clean, before he leaves. The work is very professional.
From complete cabling of our 22,000 square foot expansion, to adding services for voice or data jacks, security cameras and wireless hubs, throughout the last 6 years, he arrives when he says he will and his work creates little to no interruption for our employees.
Bryan is personable, knowledgeable, communicates well and we never end up with surprises. We can tell him what we want, and we have no concerns the job will be completed exactly as we require.
I can recommend New Era Tek for any communication cabling needs you would have, without any reservations.”
Earl Foytack
LOGISTICS & PROCUREMENT MANAGER
NORTH AMERICA
ALS | Environmental
Formerly Columbia Analytical Services, Inc.http://www.alsglobal.com/

CID Bio-Science, Inc.

“We highly recommend Bryan and New Era Tek for your cable and phone installation. Bryan helped us determine the appropriate system for our new building keeping in mind our size and future growth plans. He also mapped out an extensive cabling network to our owner’s specifications for our internal computer network. Installation was done on time, within the approved budget and our new office space was left clean. Bryan provided onsite training for key staff regarding our new phone system and its capabilities. Bryan was and continues to be available for questions, responding very quickly to all inquiries.” Suzy Truitt Order Administrator CID Bio-Science, Inc. Camas, WA

AC Jenkins Consulting

“During the planning stages of our expansion project, one of the requirements was to minimize the impact & cost to the existing infrastructure including the data network and an old phone system. Various vendors reviewed the scope of work but Bryan LaChaine of New Era Tek was by far the most responsive with detailed answers & explanations on how this could be accomplished within a reasonable budget. The work included installing voice and data copper and fiber cabling from the existing building to the new building and networking them together with the existing telephone and computer networks, as well as expanding the existing telephone system and the overhead paging system.
Bryan was on-site per the schedule, worked diligently, and communicated any issues immediately. He was also very cooperative with logistic complications caused by other trades and adjusted his schedule accordingly. The decision to bring New Era Tek on board proved to be very correct. I’m pleased with the work, follow-up, and won’t hesitate to involve Bryan in future projects.”
Al Jenkins
AC Jenkins Consulting
Construction Project Manager
Bodycote IMT

Rodman Realty Inc

“Our company has used New Era Tek several times in the past few years for repairs and adjustments on our telephone and voice-mail system with excellent results. Recently our old telephone/voice mail system had to be replaced due to hardware obsolescence. I contacted several companies for replacement quotes and Bryan was the most prompt in contacting me and provided a very competitive bid. The replacement process proceeded very smoothly with all phases cover in a timely and professional manner. I might add, that our system required some custom programming in order to meet our communication needs and Bryan met every requirement. Bryan’s promptness, knowledge and follow through on this project was beyond reproach.
Our Company’s communication needs were well met and I would not hesitate in recommend Bryan and New Era Tek to repair/solve/update your telephone needs.”
Steven C. Larsen
Controller
Rodman Realty Inchttp://www.rodmanrealty.com/

Stowe Woodward / Mount Hope

“I would like to thank New Era Tek for the job they performed at Stowe Woodward. We have been very happy with the new phone system they installed, and it has performed flawlessly. Their customer service is great, and they completed the project on time and on budget.”
Joe Ojalehto
Plant Manager
Stowe Woodward / Mount Hope
Kelso, WAhttp://www.xerium.com/stowewoodward/

Engkraf Computer Consulting

“Bryan and New Era Tek are amazing! Our firm recently had a major system upgrade, and due to Bryan’s careful planning the switch was smooth sailing. Our company had specific requirements for of our client’s offices, and Bryan was quick to accommodate each and every request. After several months of using the new system all of the users are extremely happy and find it easy to use. Any time we have had questions or changes, Bryan was able to provide a answers and solution instantly.
In addition to the excellent service and equipment we have received from New Era Tek, Bryan also evaluated the telephone infrastructure and made a recommendation about a carrier change which led to the firm saving $300 a month.
The firm at No 3 Equity Court highly recommends Bryan and New Era Tek for all of your telephone and networking needs.”
Todd Engkraf
Engkraf Computer Consulting
representing “#3 Equity Court”
Longview, WAhttp://www.engkrafcc.com/

Coleman Tape Specialties

“We have been doing business with New Era Tek since 2011. Bryan has installed new phone systems in our Longview and Olympia offices. He has also done several rewiring and cable clean-up projects for us after we did an office remodel. His knowledge and ability to troubleshoot at a moment’s notice is so important when you are trying to run a business. And the biggest thing for me is trust … Bryan is a fair and honorable man and always looks out for what is best for our company. We have and will recommend him to everyone!”
Deanna Bissett
Coleman Tape Specialties
Longview, WA
http://www.colemantape.net
Longview, WAhttp://www.engkrafcc.com/

Family Health Center

“New Era Tek has provided the Family Health Center with excellent customer service, and has consistently met the needs of our organization. Bryan has efficiently and expertly wired our multiple site locations with integrated phone systems, intercom capabilities, and network cabling and connectivity. He is professional, experienced, and easy to work with. We especially appreciate Bryan’s willingness to address our questions at a moment’s notice and we look forward to our continued business relationship with New Era Tek”.
Dian Cooper
CEO
Family Health Centerhttp://www.cowlitzfamilyhealth.org

Bob’s Sporting Goods

“Bob’s Sporting Goods has been doing business with New Era Tek for many years. In 2007 we found ourselves needing to ready our store for a complete IT makeover in preparation of installing a retail management system.
Bryan of New Era Tek was enlisted to cable all 3 of our buildings for our new computer network which is made up of approximately 80 workstations and servers. It was also determined that New Era Tek should connect our buildings via Fiber Optics for best performance.
Our cabling was a massive project, yet Bryan and his staff managed to complete this task with absolutely no disruption to customer service. We have complete direct connections without the necessity of excessive extra switches which makes network management much easier to troubleshoot. Their work was impeccable.
During the project, Bryan kept me updated and any obstacles along the way were quickly discussed with me and options explained. The project was completed quickly, on-time and within budget.
As a business, we are very fortunate to have knowledgeable professionals such as Bryan locally to provide such fantastic service. Additional needs since the original installation have been taken care of promptly and efficiently.
We look forward to Bryan’s expertise in discussing an upcoming phone system makeover knowing he will provide unbiased options that will fit our business needs.”
Cathryn Davenport
IT Manager
Bob’s Sporting Goods
Longview, WAhttp://www.bobsmerch.com

The Promise

“We are so appreciative of Bryan and New Era Tek’s service over the years. They are always quick to respond to any questions or problems we might have, and always provide us with excellent service. The team at New Era Tek is very knowledgeable and thorough. Bryan takes the time to make sure we understand what he is explaining to us, and takes the time to listen to what we are explaining to him.
Also, he has never over sold us, but has always worked hard to make sure that the products he recommends and uses are the products that best meet our needs. The hardware he uses is a great quality. New Era Tek really goes the extra mile to make us feel like valued customers.
We would recommend New Era Tek to any potential customers. You won’t regret choosing this awesome company.”
Kevin Troyer
The Promisehttp://www.thepromise.cc

Searing Electric & Plumbing

“Bryan and New Era Tek recently installed a new phone system for us and we couldn’t be happier. The transition was quick and easy with Bryan making the switch over in one day. He explained all our options all the while our business did not skip a beat. If you are looking for a new phone system I would highly recommend New Era Tek.”
Chris Searing
Searing Electric & Plumbing
Longview, WA

Consolidated Diking Improvement District No. 1 (CDID #1)

“New Era Tek has consistently provided dependable and cost effective service over the years. It was with true skill and craftsmanship that they managed to continually piece together our old telephone system until we had to finally make the decision to upgrade to a new system. The 2007 installation and monitoring of the our new telephone system was seamless. Bryan is well-trained, thoughtful and helpful. His depth of knowledge is truly appreciated.”
Judi A Strayer
District Manager
Consolidated Diking Improvement District No. 1 (CDID #1)
Longview, WAhttp://www.cdid1.org

Weatherguard, Inc

“Weatherguard, Inc. called Bryan when our old phone system company went out of business. Bryan was more than willing to help get our system up to date and address any concerns we may have had. Since our initial meeting with New Era Tek, we have had them take care of numerous phone issues. The latest was having to move our phone and voicemail system into another part of the building. Bryan was a tremendous help in that process. We had very little down time and he made sure that during that process that everyone knew when the system was going to be down. He checked and double checked everything to verify that it was as it was supposed to be.
If we have any questions or are concerned about anything with the phone system, Bryan was patient and very knowledgeable in how to resolve any of those issues. He made sure that we understood what happened and what he did to take care of the situation. He was very informative in explaining to us how the system worked.
Anytime we had any issues with the phone system, he is VERY quick to respond. Bryan and New Era Tek have been a great help with our phone systems and we are happy that they are our new “phone guys”. Weatherguard, Inc. appreciates all his help and look forward to a continued relationship with New Era Tek.”
Lori Jarrett
Weatherguard, Inc
Longview, WAhttp://weatherguardinc.net/

Thank You All!

“I would like to personally and sincerely thank each and every one of you for the very kind words about us at New Era Tek. We love what we do and we want to thank you for allowing us the pleasure of doing it for you. Your business is greatly appreciated.”
Sincerely,
Bryan LaChaine, Communications Specialist
New Era Tek – www.NewEraTek.com