Why you should care about your references

Good references can make or break a job search, so keep them updated on your progress.

Your references play a significant role in your career growth, so don’t wait until the last minute and assume a former colleague or supervisor will step in and give you a glowing reference.

References should be carefully chosen. Those who can speak to your work performance and contributions will make the strongest impact. The idea that past behavior is a predictor of future performance makes references important.

Arrange for references ahead of time. Here’s an example of what can happen if you don’t. A hiring decision-maker told me about an awkward situation she was put in when a prospective employer called unexpectedly to check the references of someone she hadn’t seen or heard from in several years.

This reference felt as her answers were half-hearted. After the call, she tried to reach the candidate to let him know about the call. The candidate never returned the call, and the next time a reference check is needed, she probably won’t provide one.

Many times, it’s what references don’t say that can change the course of a hiring decision. Phrases such as, “let me think about it …,” or “as a whole, this particular person lived up to expectations, however … ” can be red flags. If the reference is hesitant, what does that say to a prospective employer?

It may say, “don’t hire that person.”

Your relationship with your references can give you a sense of confidence, and it’s respectful to stay in touch, and let them know how your search is going. These are people who will vouch for you and should serve as some of your best supporters.

One of the hidden truths about references is that they often struggle to vouch for candidates and end up giving lukewarm support. If you sense a reference is hesitant, discuss any concerns they have.

How can you be sure you’ve got great references?

Contact people who support you and are confident in your abilities.

Find out where you stand with a potential reference. Don’t assume they will give you the support you are looking for.

Discuss your opportunities with your references, and coach them on possible questions, including why you’re in the job market.

Former supervisors, colleagues, those you have managed, vendors, and leaders from other departments make good references.

Keep references updated on your skills, and tell them what interests you about a prospective employer.

Always show your gratitude and keep building the relationship by asking what you can do for them.

If you are asked to be a reference and are somewhat hesitant to do so, how you would go about it without damaging your relationship?