With the ongoing nuisance of bedbug infestations, this webinar provides assistance in helping your residents identify preventive measures, and address problems related to bedbug infestations. Attendees will learn about the importance of implementing a housing management and service coordinator team approach to preventing, assessing, and intervening in the event of a bedbug infestation, along with strategies to make combating the infestation a smooth process for residents.

With the ongoing nuisance of bedbug infestations, this webinar provides assistance in helping your residents identify preventive measures, and address problems related to bedbug infestations. Attendees will learn about the importance of implementing a housing management and service coordinator team approach to preventing, assessing, and intervening in the event of a bedbug infestation, along with strategies to make combating the infestation a smooth process for residents.

Who Should Attend:elderly | family | property mgmt/QA

Learning Objectives:

Increase your knowledge about bedbugs

Understand the role of the service coordinator in preventing bedbug infestations

Identify prevention strategies

Enhance your awareness of Integrated Pest Control Management (IPM)

About the Presenter

Ruben Rivera-Jackman, MNPL, speaker, trainer and nonprofit leadership consultant has an accomplished a 30+ year career as a nonprofit leader with practical experience in, and solid understanding of, a diverse range of management, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with and advocating on behalf of older adults and has a natural ability of providing instruction and training for adult learners. For the past year he has been employed the Director of Resident Services for SHAG Community Life Foundation and previously served for 12 years as a Senior Resident Services Manager at the King County Housing Authority where he manages a team of eight resident services coordinators who provide information & referrals, care management and advocacy for older adults and younger adults with disabilities who live in twenty-five low-income, affordable housing developments located throughout King County. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC) President’s Award of Excellence. This award is given to a member who, in the opinion of the AASC President, is deserving of recognition for his/her work in the service coordination profession.

This webinar meets the following HUD Service Coordinator Training Requirements Area(s):

Disclaimer: This information was prepared by the American Association of Service Coordinators.
It is proprietary, confidential and protected by applicable intellectual property laws. No part of this document may be duplicated or distributed without the prior consent of AASC.