Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. If you continue browsing the site, you agree to the use of cookies on this website. See our User Agreement and Privacy Policy.

Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. If you continue browsing the site, you agree to the use of cookies on this website. See our Privacy Policy and User Agreement for details.

Better Serve Citizens with SAP Public Sector

Public sector agencies share how SAP HANA has helped them streamline their processes and reduce costs to more effectively and efficiently serve their citizens. To view the top public sector sessions from SAPPHIRE NOW, visit http://global.sap.com/campaign/na/usa/CRM-XU14-PUB-SAPPLP/index.html?campaigncode=CRM-XU14-PUB-SAPPLPSS

Better Serve Citizens with SAP Public Sector

1.
The Public Sector
Potential
Top takeaways from the sessions at
the SAPPHIRE NOW conference

2.
Keep the
Conversation
Going
It’s essential for public sector organizations to
make the most of their resources. As we heard
at this year’s SAPPHIRE NOW conference,
a streamlined, structured plan is critical to
ensuring these organizations’ mandates are
fulfilled and citizens’ lives are improved.
Here are some highlights.
2

3.
Army Strong
with SAP
To ensure the Army’s business operations were
at their highest performance level, solution
architects implemented in-memory intelligence
into its systems. As a result, the Army has been
able to achieve:
• ECC transaction acceleration
• Logical data warehouse and real-time
operational analytics
• Accelerated data warehouse
• Self-service data exploration
Accelerated data warehouse and real-time
operational analytics made possible.
3

4.
Real-Time
Insight and
Foresight
Integration of repairs and forecasts is at the
heart of the U.S. Army’s demand planning
process. One of the largest deployments of
the SAP Supply Chain Management (SCM)
application globally, the Army’s Logistics
Modernization Program lets it service war
fighters quickly and cost-effectively.
4

5.
Key Learnings
Key lessons the U.S. Army learned when
implementing new solutions:
• A single enterprise architecture maximizes
common processes and provides visibility
in supply chain and financial analysis
• Never underestimate the amount of
organizational resistance
• Align the organization, jobs, and incentives
to the newly designed process and metrics
• Invest significantly in data quality
• Establish a strong governance structure
• Approach the program as a business initiative
• Use proof-of-value engagements to solve
business problems and to evaluate/exploit
new technology
5

6.
From Food
to Fork
Multiple federal agencies within the U.S.
Department of Agriculture (USDA) administer
domestic and international food and nutrition
programs. To ensure all needs are met, the
USDA implemented a Web-based SCM system
(WBSCM) built on software from SAP.
WBSCM supports more than 8,300 registered
users – 95% of whom are external to the federal
government. The easy-to-use interface supports
users’ ability to monitor, plan, and manage their
own food commodity deliveries and inventory.
6

7.
CDC Stays
on Track
The Centers for Disease Control and
Prevention (CDC) operates the largest and
most complex vaccine supply chain in the
United States. Built on software from SAP, its
Vaccine Tracking System (VTrckS) connects
all of the components of its complex supply
chain for the Vaccines for Children program
and provides standardization and automation
to drive efficiencies.
The CDC’s Vaccine
Tracking System
(VTrckS) is built
on SAP.
7

8.
Three Rs Needed
for Deployment
Deploying SCM software requires the three Rs:
Having the right people at the right place at
the right time.
• Engaging the right stakeholders throughout
the project lifecycle, particularly the
development phase
• Identifying technology infrastructure
requirements upfront to exchange business
transaction data to internal and external
stakeholders
• Changing the labels in the user interface
resulting in overall better end-use experience
and adoption
8

9.
New Zealand’s
Largest Merger
On a quest to become the most livable city in
the world, Auckland, New Zealand’s largest
and fastest growing city, had to put in place a
platform from SAP to service its 8,000 staff.
Consolidating its eight legacy systems into one
group entity, the Auckland Council was able to
provide a platform for consistent and citizen-
friendly entry into the council’s services and
reduce its duplication of services and costs to
citizens, improve decision making, and enable
greater engagement
8 legacy systems
1 group entity
9