MAGIC VALLEY ELECTRIC CO-OP TO TEMPORARILY CLOSE LOBBIES IN RESPONSE TO COVID-19

The health and safety of our members and our employees is MVEC’s primary focus. Cooperative leadership has been monitoring the COVID-19 (coronavirus) and decided that as of Wednesday, March 18 at 5:00 p.m. all office lobbies will be closed to the public until further notice. Drive-thru windows and drop boxes at all MVEC offices will remain open to our members.

Cooperative business operations will continue as normal. MVEC personnel will still handle payments and customer service questions through the drive-thru windows and drop-boxes, Monday through Friday, from 8:00 a.m. – 5:00 p.m. Call center representatives will be available by phone at 866-225-5683, Monday through Friday, from 7:30 a.m. to 7:00 p.m.

Magic Valley wants to remind members that we have several convenient ways for our members to conduct business with the Cooperative including:

Please be assured that Magic Valley Electric Cooperative will continue to diligently monitor this situation. To stay informed regarding changes to our daily operations, we invite our members to follow us on our various social media platforms. We would also like to encourage our members to visit the US Centers for Disease Control website and follow local emergency management officials for the latest news and information regarding COVID-19.

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