Contact Us

American Citizen Services Inquiry Form

If you have a question regarding U.S. Citizen Services processes and services and you have already looked at our frequently asked questions, please submit your request through our American Citizen Services inquiry form and we will respond as soon as possible. Please note that the U.S. Citizen Services unit does not have information regarding visas. Inquiries regarding immigrant and nonimmigrant visas should be directed to the Visa Section.

Appointments

Please make an appointment for all routine notary and passport services. Those people picking up passports, Federal Benefits checks/correspondence, or submitting information in relation to a Consular Report of Birth Abroad do not need to make an appointment.

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Emergency Contact Information

For emergency assistance involving a U.S. citizen, please call:

• the U.S. Embassy in Hanoi 24/7 at (024) 3850-5000 within Vietnam or (011) (84-24) 3850-5000 internationally.
• the U.S. Consulate General in HCMC 24/7 at (028) 3520-4200 within Vietnam, or (+84)(28)3520-4200 internationally.

U.S. Embassy

U.S. Consulate Ho Chi Minh City

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