Stories at Work

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How to use storytelling to become a better communicator, presenter, negotiator, teacher, listener, and leader.What caught the customersa#39; attention? What concerns do the customers have
about the product or service? Business Observations Topic 6: Customer
Interactions Watching or listening to customer service representatives interact
withanbsp;...

Title

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Stories at Work

Author

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Terrence L. Gargiulo

Publisher

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Greenwood Publishing Group - 2006-01-01

ISBN-13

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