Leadership Series

April 23 @ 5:00 pm - 10:00 pm

Why is CEO trust in AI imperative to the future of business and society?

Artificial intelligence (AI) is predicted to drive 95% of all customer interactions by 2025. It’s already having a transformative impact across every industry – including financial services, manufacturing, retail, transportation, agriculture and healthcare – and disrupting business as usual. Some studies calculate that the global GDP will be 14 percent higher by 2030 as a result of AI adoption, contributing an additional $15.7 trillion to the global economy. Recognizing this shift, early adopters are using AI and other emerging technologies to drive innovative business models, practices, services and customer experiences that allow them to obtain or sustain a competitive advantage now and into the future.

Despite its transformative potential, a lack of trust is limiting AI’s growth. To capitalize on its value, building trust in AI needs to be treated as a strategic imperative.

To explore how trusted AI can advance and sustain the competitive advantage of your business and the markets you serve, join our AI-focused dinner and dialogue for C-suite executives.

To kick-start the dialogue, three global business leaders will share how they propelled their customer-centric organizations forward with AI – and how they build trust in AI.

Speakers:

Drawing on 25 years as a technology risk advisor, Cathy oversees a global team that works on the ethical and control implications of AI and autonomous systems. Cathy leverages her unique background as a CPA and her involvement with the EY Climate Change and Sustainability Services practice to consider the full spectrum of technological and societal implications in intelligent automation development. She serves on a number of technical advisory committees to develop industry and regulatory standards for emerging technologies.

Cindy Gordon, Founder & CEOSalesChoicePOV: Technology

Dr. Gordon is the innovation leader behind SalesChoice Inc., an award-winning AI advanced analytics sales enablement company. A recognized expert in innovation, advanced analytics and AI and digital convergence, she has a 25-year track record in leadership roles as a former partner of Accenture; vice president of Citicorp; director of GM Xerox; and as a founding partner in venture capital and angel associations. She is the co-founder of the AI Directory, a leading global AI hub, and serves on international boards, including Forbes Business School. She’s also the National STEM CATA spokesperson to improve Canada’s inclusion gaps in the technology sector. Her 14th book, The AI Split: The Perfect World or The Perfect Storm, will be released this year. She is very concerned about Canada’s declining productivity ratios and lag in AI applied innovation resilience gaps in intellectual property (patent filings), and is passionate about innovation and sustainability.

Troy is a globally recognized leader and trusted expert with a proven 30-plus-year track record in the financial services industry. Prior to launching Lendified in 2015, Troy was president and CEO of Scotiabank Group Mexico, the largest subsidiary of Scotiabank outside Canada and a full-service bank with 2.4 million customers, US$23 billion in assets, 900 branches and 15,000 employees. Lendified has pioneered the use of AI to develop automated lending systems that use the power of data and analytics to replace traditional manual processes with a better, more predictive outcome.