October 2018

During the Content Innovation Awards held in Cannes yesterday night, ZAPPWARE won The UX Award for its commercial deployment for WIND Hellas in Greece.

Patrick Vos, CEO of Zappware explains: “Telecom operators want to stay relevant towards their end-users with their entertainment value propositions. With Zappware, our mission is to provide them with the right solutions to turn their viewers into more loyal consumers spending more time and money with them.

It has been a significant effort to design, develop, test and validate the right user interface, combining linear and OTT in a perfect symbiosis. The NeXX 4.0 solution-suite includes the visible part, that is the multiscreen user interface and the part that is under the hood: our back-office with operator tools. An important tool is the NeXX 4.0 marketing console, enabling marketeers and content teams to manage the user interface to bring relevant personalized content and up-sell triggers.

Great that not only the telecom operators are excited to source the solution, also their end-users love the solution.

For Zappware, winning the User Experience Award is really a fantastic recognition from the industry for our end-user focus.”

“We launched WIND VISION before the summer this year and got great end-user feedback so far. We were the first integrating Netflix with a state-of-the-art multiscreen video solution. Android TV and the Zappware cloud back-office running on Amazon AWS have been accelerating factors in terms of platforms used. The key differentiating factor however, was Zappware’s user interface. It is great to be part of this success story in winning The User Experience Award with them”, said Hermann Riedl, Chief Strategy & Digital Transformation Officer of WIND Hellas.

About WIND Hellas

WIND Hellas was founded in 1992 and is one of the largest telecom operators in Greece, offering a full range of telecommunications services: from fixed-line and mobile telephony, broadband services and ICT solutions. WIND is a heavy investor in new technologies and infrastructure in Greece, having invested over €3bn over the years. Its current investment plan is primarily targeted at new generation networks such as 4G and FTTx. Since 2017 WIND has developed its own fiber optic network, offering its customers ultra high speed Internet connection.

About Zappware

Zappware, founded in 2001, combines creativity and technology into powerful digital TV solutions for Entertainment Service Providers. Its proven and award-winning user interfaces currently serve millions of devices around the world, and provide an intuitive and personalized multi-screen TV experience across set-top boxes, smartphones, tablets and PCs. It includes a unified Service Delivery back-office that allows the operator to monetize the service on cable, satellite, terrestrial, IPTV, OTT and hybrid networks.

With 17 years of experience in the industry, Zappware has always been able to surf on the right technology waves and harvest profitable growth in its home market and across the world. Last fiscal year was a record growth year.

Patrick Vos explains: “Since the launch of the new NeXX 4.0 solution-suite 2 years ago we’ve got good traction from the market, including from Tier1 operators, with now commercial launches in several regions. We reach end-user customer satisfaction rates of over 90%. That is an interesting metric because we always have had the end-user in mind while designing our solutions.

These commercial successes are also reflected in the financial results: we clocked a record revenue growth of 56% and more than tripled our bottom-line result last fiscal year. We’re on the right track along our international growth journey.

While further developing our presence in different regions, we also evolved from a project-house to a product-house. This guarantees a robust and cost-efficient model for our customers and for us. That approach is now visible in our latest financial figures”.

About Zappware

Zappware, founded in 2001, combines creativity and technology into powerful digital TV solutions for Entertainment Service Providers. Its proven and award-winning user interfaces currently serve millions of devices around the world and provide an intuitive and personalized multi-screen TV experience across set-top boxes, smartphones, tablets and PCs. It includes a unified Service Delivery back-office that allows the operator to monetize the service on cable, satellite, terrestrial, IPTV, OTT and hybrid networks.

Amplia is excited to announce its partnership with Zappware to deliver a multitenant digital TV solution serving The Caribbean region. Amplia will revamp its TV platform in Trinidad & Tobago and leverage that deployment launching TV as a Service (TVaaS) towards regional service providers.

Lisa Agard – Managing Director of AMPLIA: “This partnership will enable our TVaaS solution to give network operators across The Caribbean region the ability to quickly launch advanced video services to their subscribers. The great NeXX4.0 user experience, its powerful operator console, combined with flexible deployment model were key in this partnership. We have the ambition to grow with new TV services with a new platform serving our local operation as well as to serve English-speaking Caribbean islands with advanced video services. What was crucial in the choice of a platform partner was the ability to build a platform that is “multi-tenant” or multi-operator, capable for to serve the different telecom operator partners from one central system and to have a solution provider that proposes a great user experience to trigger the demand from our end-users across the region.”

“Indeed, an interesting step for Zappware for a couple of reasons: We’re excited to announce this partnership with Amplia with this new deal because it confirms we’re on the right track with our value proposition. Amplia needed a platform with advanced features as well the tools to deploy several telco’s across their region in a flexible way. The NeXX4.0 user interface, what we call the front-end, is highly configurable based on our back-office solution. More specifically our marketing console. With that marketing console, the content and marketing teams can tailor the NeXX4.0 look & feel, channels, content and promotions per operator in the region. That is crucial in a multi-tenant TV service. In this case, the variety of networks and access technologies are a challenge. To address that, we deploy a hybrid solution that is capable of serving DVB and IP / OTT with 1 Android STB type. This way, the time-to-market and the cost-efficiency challenges are addressed. As a bonus, the seamless integration of linear channels, own content, 3rd party content and apps with the Google ecosystem. As said, we’re on the right track along our international growth journey.” explains Patrick Vos – CEO of Zappware.

About Amplia

Amplia Communications Ltd, formerly Massy Communications Ltd is licensed and authorized as a Telecommunications Concessionaire by the Telecommunications Authority of Trinidad and Tobago (TATT). The Company was started in 2006 and was part of the Massy Group of Companies, a local and regional conglomerate with third party revenue in 2017 of TT$11.8bn.

From inception, it began building its business based on fibre to the business and in early 2016 after investing hundreds of millions of dollars, launched its fibre to the home operations. During this time considerable expertise has been developed in all areas around the provision of service on fibre, particularly GPON. With the expansion into Fibre to the Home, Amplia’s Fibre To the Home (FTTH) network had now grown to become the second largest GPON network in the country providing the following: –

On the 31st July 2017, Telecommunications Services of Trinidad and Tobago (“TSTT”) bought 100% of the issued share capital of Amplia. The acquisition allowed TSTT to acquire a world class state-of-the-art fibre optic network, offering advanced video High Definition TV services and High-Speed Internet to various communities across Trinidad. TSTT is the largest telecommunications company in Trinidad and Tobago by revenue and is the only quintuple full-service provider in the country offering Mobile, Internet, Data, Voice and Security services to customers.

Since the acquisition, Amplia has launched voice, Security and IPPBX services adding to its portfolio. AMPLIA aims to transform lives and strengthen communities throughout Trinidad & Tobago, by bridging the digital divide.

About Zappware

Zappware, founded in 2001, combines creativity and technology into powerful digital TV solutions for Entertainment Service Providers. Its proven and award-winning user interfaces currently serve millions of devices around the world, and provide an intuitive and personalized multi-screen TV experience across set-top boxes, smartphones, tablets and PCs. It includes a unified Service Delivery back-office that allows the operator to monetize the service on cable, satellite, terrestrial, IPTV, OTT and hybrid networks.

Zappware in the media

Digital TV – Oct 2018

TM Broadcast – Oct 2018

De Tijd – Oct 2018

COMPANY PROFILE

Zappware, headquartered in Belgium, uniquely combines creativity and technology into powerful digital TV solutions for pay-TV operators exploiting DVB, IPTV, OTT and hybrid networks. Its proven platform, currently deployed on millions of devices around the world, provides an intuitive and personalized multi-screen TV experience across set-top boxes, connected TVs, smartphones, tablets and PCs. It includes a powerful service management system that allows the operator to manage the complete experience and monetize the service. With its Zappware Design custom user experience service, Zappware also designs fully custom user experiences, which can be custom built on top of Zappware's platform or on custom environments.