"I woke up with bug bites on my arm. There were food crumbs in the 2nd bed. The bathroom was dirty, with hair and crumbs on the floor. Housekeeping left a bag of toilet paper and personal items in the room, then woke us up early to ask us not to take them. Then the front desk clerk called us about them. The check-in clerk was helpful and the best part of our stay. Don't recommend this hotel.2016-02-23"

"Nice, convenient location. The room was orderly. The towels were rough, and the sink didn't drain well. Pleasant check-in. Ample parking, but the hotel driveway needed better lighting; it was hard to see at night. We'd stay again.2015-10-27"

"Centrally located. An OK hotel. The room was clean and had a microwave and refrigerator, but needed better soundproofing. Housekeeping forgot to clean our room. The front desk clerks were friendly, but we had trouble at check-in because the clerk didn't swipe our credit card properly. No elevator. Nice continental breakfast. Had a shuttle to the casino.2015-10-08"

"Convenient to Petoskey, Harbor Springs, and Charlevoix. The room and bathroom were very clean, and all the hotel employees were exceedingly polite and helpful. The front desk clerk provided restaurant recommendations and told us not to miss the park along the bay, where we watched a stunning sunset. Great breakfast with plenty of seating. We'd definitely stay here again.2015-09-20"

"The employees were friendly and helpful with suggestions about where to go and what to see. Really liked having the pool and whirlpool open all night. It was nice to be able to enjoy the amenities when I wanted to. I was pleased with this hotel.2015-06-02"

"Great rates - fabulous view of the bay - room was clean, but the decor was dated - friendly staff - good hotel.2011-10-01"

"Located off Highway 31. Reasonably priced hotel. The room was clean; we didn't hear traffic noise, but we could hear the footsteps of the people in the room upstairs. The staff was informative and helpful, and did a good job of trying to make us comfortable. Great breakfast.2016-08-15"

"Room was cold when we arrived - liked being able to purchase ski lift tickets at the hotel - good breakfast.2009-02-01"

"Walk to everything - room was beautiful and clean - furniture and beds were comfortable - had a flat-screen TV in the living room, and TVs in both bedrooms - kitchen was stocked with dishes and cookware - staff was nice - a lovely stay.2009-07-01"

"The hotel room was clean and pleasant, and the bed was comfortable. Check-in was easy, and the staff was courteous and helpful. Limited selection in the snack vending machine. The breakfast menu needed more variety, and I didn't like the plastic utensils. Everything else was good. Well worth the stay.2016-07-06"

"Hotel room was OK for a pet room, but I've stayed in nicer. The heater smelled funny when we turned it on, so I turned it off. The bathroom was tiny and could've been cleaner. Wouldn't be my choice again.2015-03-31"

"Smelled bad near the bed - grout in the bathroom was dirty - cleaning staff was friendly and helpful.2008-12-01"

"Centrally located; walk to stores, restaurants, and gas stations - cheap - AC was old and didn't work well - pool closed at 10 PM - much of the complimentary hot breakfast was cold.2008-07-01"

"Hotel needed updating, had a grungy atmosphere - room walls and trim were worn - only an average experience.2008-04-01"