HR Transformation

The High-Performance HR of the Future

Human Resources can’t expect to keep up with a changing world by standing still. HR professionals need to equip their operations, and themselves, to function in a rapidly changing global environment.

We think of the future of HR differently than most. Many obstacles get in the way of HR success: reorganizations, M&A, talent shortages, budget pressures, employee demands, and disruptive new technologies. But at Mercer, we don’t just want you to react to these issues — we want your HR team to become an essential business function leading the way in delivering bottom-line results.

We look to HR with an eye for design. How can core HR processes like recruitment, succession, and performance management be made more efficient and effective? How can HR become a valuable business partner, central to strategy discussions? It’s all part of HR transformation.

HR, Designed With Purpose

Great design doesn’t always equate to great practice. Mercer’s proprietary HR Operations Scanner® has shown many organizations where their HR service model is falling short or where the design is misaligned with strategy. With these insights in hand, HR was able to change their operations and become a value-adding strategic player.

HR Best In Class Teams

Organizations haven’t always adequately invested in their HR talent. With changes afoot in the world of work, this investment has never been more of a priority. Mercer can help.

With HR-specific assessment tools, workshops on trending topics such as “telling a story with data,” and strategic partnering, Mercer leads HR professional development. Self-learning tools in many technical HR areas, as well as in-house talent simulations and public programs, will equip your HR department with powerful new skills.

Human Capital Management: Workday and SAP

Moving to the cloud has never been easier. Mercer consultants can advise you on accelerating your Workday or SAP deployments, or implementing a new Workday solution. We can also offer up-to-the-minute advice on technology choices.

HR Service Delivery Model

The definition of an effective HR service delivery model includes the development of an optimal HR infrastructure, HR sourcing strategy, and HR governance framework, aligned to support the business, people, and HR function strategies.