If this is the case the number says "Contact Us" on the front page so while the rest of us understand support isn't free your typical noob probably has no clue. Not that them being jerks is justified but you should make it painfully obvious that support isn't gratis.

1985 was only 1 year after the Ma Bell breakup and while the Macintosh was out IBM still dominated the PC business. So when you look at this in the context of the times it makes sense that they would think the network and infrastructure would be closed because that was the way things were during the time period. I am glad they aren't like that though I think with AT&T reformed and Apple controlling the whole experiance things might go back to the "Ma Bell" days:(

FTA: He is home educated and doesn't read as well as schooled kids of his age. He hasn't had much science education and no chemistry at all. None of his parents or grandparents have chemistry education beyond the school minimum and none feel confident about teaching it.

WTF? If not one in the house is qualified and no one has more than a HS diploma how and why is this child home schooled? This can't be good for the child.

The authors stance is how can I make Apple look better so facts be damned. This is the typical Apple puff piece designed to get people to buy more Apple stock. How else do you think Apple's stock is going to hit the target of $900/share.

My guess is he came out with the "Home Version" to start scamming the general public out of cash at $1000 a pop. Likely because momentum in the commercial/industrial world has slowed as they realize this is all fakery.