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Customer Service

Ordering

All orders are processed the day they are received. All in stock items will be shipped by the next business day. If an items is not in stock or a delay in delivery we will notify the customer via email or phone and provide an estimated delivery date. All items that are not in stock usually have a 3 business day delay before shipment from MRP Motorsports. Once an ordered item is received by MRP Motorsports for a sales order it will ship by the next business day. MRP reserves the right to charge a stocking fee on cancelled orders.

We only except Visa and Mastercard online.

Shipping & Handling

MRP Motorsports currently ship UPS ground to the continental 48 states. UPS shipping charges are calculated in real time with UPS's web site, using actual weight of items, shipping distance from Glen Burnie, Maryland, and the published UPS rates. On special request, we may be able to expedite your order with faster delivery options, using UPS Next day, Two day or Three day delivery guaranty.

Returns & Exchanges

All items that wish to be returned must be in original packaging. No returns are accepted after 30 days of original purchase. Before you wish to return an item call 866-599-5205 or email parts@mrpmotorsports.com ask for a return authorization and write that number on the box when returning. We do not pay nor reimburse for shipping charges including any charges that may encore in returning an item. Customer must ship all items in a shipping box or envelope; do not use the product packaging as a shipping container. Returns that do not meet these requirements will be refused by MRP Motorsports. There are no returns on electrical items. No refund will be issued until MRP Motorsports has received and reviewed the item that is being returned. The item returned will be credited to the original payment method. Exchanges are handled in the same way as items that wish to be returned. You must obtain a return authorization, send item back in original packaging. Exchange item will be shipped to same address that original item was shipped to once original item is received. Any additional charges may be assessed at this time for items that are upgraded to more expensive items. Items that are returned not for exchange or credit will be assessed a 15% restocking fee.

In-Store

All returns must be accompanied with the receipt within 30 days. Without a receipt, you may receive an exchange or merchandise credit. Credit: A 15% restocking fee. Exchanges: No restocking fee. Incorrect Item Received: No extra charge. MRP Motorsports will replace incorrect items and pay return shipping charges. MRP Motorsports will reimburse Standard Ground shipping rates only or provide a call tag for incorrectly shipped items. Warranty Exchanges: All warranty claims are processed through individual product manufacturers and subject to their policies and discretion. Warranty items should be returned directly to the manufacturer unless advised otherwise by a MRP Motorsports customer service representative.Model Specific Parts: Any parts returned for credit or exchange must be in new condition in the original packaging. Parts that have been installed (or damaged while attempting to install) and/or used in any manner will not be accepted for return. BE SURE THE PART YOU ORDER IS FOR YOUR SPECIFIC VEHICLE. Please be aware of this policy before beginning installation of any model specific part. Closeouts and Blems: No refunds on closeout or blemished items. Exchanges subject to availability Package Deal Returns For Credit: If you want to return any package deal item for credit, you must return all items that were part of the original package deal. For example, if you purchased a jersey, pant and glove combo, you would need to return all three items for a complete credit less the 15% restocking fee. We cannot accept individual items from a package deal returned for credit. Package Deal Exchanges: If you need to exchange any package deal item for a different size, we will accommodate you if possible. We cannot allow exchanges for different colors unless you are exchanging the entire package deal. All exchanges are subject to availability.