Anti-corruption

The practice of corruption and bribery is illegal, criminal and detrimental to businesses, institutions and governments, and is, consequently, harmful to all societies and individuals. Governments and organisations all over the world have recognised this for decades, and corruption is, therefore, a criminal offence in most jurisdictions.

In 2010, we bolstered our anti-corruption work, in line with a growing global focus on combating unclean business practices. In particular, increased enforcement of anti-corruption rules, not least by the U.S. Government of the U.S. Foreign Corrupt Practices Act, as well as the passing of a new anti-bribery act in the UK, gave cause for us to review our existing basic rules.

Our first action was to provide a set of anti-corruption guidelines, as part of the ISS Way. In November, we launched an anti-corruption policy, which brought new demands for compliance by country managers.

During 2010, Group Legal has reached out to all regional and country managers to explain the implications of the new policy, and to stress the importance of this in combination with our competition guidelines, which was updated in 2008. In 2009, 493 employees undertook this training. E-learning-based training and compliance programmes have been developed and launched. The training programme was compulsory for all top managers across the Group and we intend to roll out the training to other managers in the future.

CR initiatives

In recent years, a number of adjustments and additions to the ISS CR framework have been developed, leading to several strategic initiatives.

ISS was founded in Copenhagen in 1901 and has grown to become one of the world's leading facility services companies with revenues in 2016 amounting to DKK 79.2 billion. The secret to our success lies in how we tailor our solutions to client needs, how we manage risk, and how our engaged team of more than 490,000 staff members add the power of the human touch in everything we do.