What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

At times, I felt that it was up to me to keep the ball rolling on the sale of my house. I did not always feel like I was kept up dated on issues and often had to make the contact with the brokers as to the status. Also, the for sale sign was still in my front yard after the sale was confirmed which led many people to continue to stop by and ask me about the house. On the flip side, Heather is very personable and calm, great qualities for this industry.

Response from Coldwell Banker Bain - Tacoma Main Office:

Thank you for your feedback Janice. You are right, Heather is a very personable agent and does have great qualities for this industry. I am sorry for your disappointment in follow up and that the sign remained up longer than you were expecting. We truly aim to provide the best in customer service and appreciate your comments. I hope in general you found Coldwell Banker Bain and Heather and her co-listing agent to be enjoyable to work with. Tasha Pasco, Principal Managing Broker Coldwell Banker Bain Tacoma