Hi everyone,
In the old OTRS (< 1.3) it was possible to set the default order of the
response format:
$Self->{ResponseFormat} = '$Data{"Salutation"}
$Data{"StdResponse"}
$Data{"Signature"}
$Data{"OrigFrom"} $Text{"wrote"}:
$Data{"Body"}';
Is there such an option in OTRS 2.0 ? I can't seem to find it :(
TIA
Jasper