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Shipping

Where is my order?

You can access your order status by signing in and viewing the Order Tracker

Where do you deliver? Can I send shipments outside of Canada?

We only ship orders from www.mdg.ca to locations within Canada. If you reside in the United States please visit our USA page at www.mdg.comto view products shipped to the United States.

Can I ship to a PO Box Address?

We require a signature of a resident 18 years or older at time of delivery. For this reason, we require a FULL Service Address (House Number and Street Name) in order to deliver your package.

When will my delivery arrive?

Processing Timeframe

Once your order has been verbally confirmed with a member of our Verification Team, and your required down payment(s) has cleared, your order will be processed within 1-2 business days.

Shipping Timeframe

Once your order has been processed it will be picked up by one of our couriers. Courier is determined by location, package type, and package size. Large and heavy items can’t be shipped by Standard Delivery, they require Scheduled Delivery. Items that require Scheduled Delivery will be noted in your Cart Summary during Check Out.

Standard Delivery: 3-10 business days

Scheduled Delivery: 7-15 business days

For Scheduled Delivery you will be contacted by the courier with 3-5 days after your order has been processed to schedule the delivery.

The promotional and regular prices and minimum daily payment amount, as advertised, do not include taxes or shipping and handling related charges.

Offer valid while quantities last. Bonus offer valid on minimum financed purchases of $1000.00 before shipping and taxes only when the order is completed on www.mdg.ca. Your order is considered completed online when you have successfully completed step 3 in your MDG Account online, following the scheduling of your first payment during the online checkout. Promotional offers cannot be combined with any other offer or promotion. One per order. No code necessary.

Open Credit Financing: No penalty for paying off your balance in advance. Interest rates, credit limit and other conditions of your approval may vary depending on your personal credit assessment. Approval amount may vary between $900 and $3,200. Online applications are assessed in real time and initial credit assessment will be communicated within minutes. Personal information provided during your application may be subject to verification prior to your final approval. You may be asked to provide additional documents to support your application. Non-Sufficient Funds Fee may apply; Administration Fee applies (not applicable to residents of Quebec); Annual Interest Rates from 19.8% to 47.3%, depending on your credit assessment.