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How to receive and place calls on MacOS

Just make sure that you are logged into Line2 for Mac and that your Call Handling setup allows for calls to ring Line2 Apps and calls to your Line2 number will ring the app directly on your computer.

When you receive a call, Line2 will ring and have a popup window from which you can answer the call, send it to voicemail, or forward it to the next step in your Call Handling setup.

HOW TO MAKE A CALL

Keypad- Click the keypad icon (top left corner of the app window) and manually dial the number you wish to call.

Contacts- Click Contacts (left hand side of the app window). This will show you all contacts you have on your computer. - Search for a name and click on it to view numbers available- Click the label (e.g. mobile, home, work) for the phone number you wish to call and click Call

Activity feed- Under ACTIVITY click Calls and find the recent call you wish to return. - Double click the line item to call that number

IN-CALL OPTIONS

These options will be visible while on a call:

Mute - Selecting this will mute your microphone until it has been deselected. You will still be able to hear the other party, they will not hear you. Click the microphone button to toggle this option on/off.

Hold - Selecting this will mute your input (microphone) and output (speakers) device until it has been deselected. You will not be able to hear the other party and they will not be able to hear you. Click the hold button to toggle this option on/off.

Transfer - Allows you to transfer this call to another number. Click the transfer button and type in a phone number to transfer the call.

Keypad - Selecting this will display the on-screen keypad such as if you need to enter menu selection, your keyboard will work as well. Click the button to show/hide the keypad at anytime.

Add Call - Allows you to add additional people to this call. Click the add call button and type in a contact name or number hit enter to add them to the call. You can add up to 20 people to a conference adding them one by one alternating between the add call button and the merge button.

Merge - Will merge your current calls into a conference. Only available if you have 2 calls already connected.

Swap - Will swap between your current call and a caller that is currently on hold. Only available if you have 2 calls already connected.