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We stayed in the hotel for 3 nights. Very unwelcoming atmosphere. We reached nearly mid night. We had to take our baggage by ourselves in the lift to our room though the person was seated next to the lift at the reception. The toilet door didn't have a latch and will open by itself. On reporting the reception said you...

Disgusting. This is the worst Ibis I've ever stayed in my whole life. STINKY. Unfriendly staff. Breakfast is awful. Location is ok. I was almost ripped off by the hotel staff. THE WI FI is awful; it takes forever to download or upload. DO not stay in this hotel.

Mixed reviews. The location was superb and in walking distance of many great sights as well as a stop for the sightseeing bus so you need to keep this in the back of your mind when reviewing. The room was a little 'tired' though and had no window, which I knew about before, but didn't realise what it would be...

The service was very good from the front desk. The bar is closed at night but the people at the front desk got me ice every night at no charge. It is about a 10 minute walk to the subway. There is a Tesco grocery store in the basement of the Mall down the street. Close to the Yu Yuan...

Dear guest, thanks for choosing our hotel, I am so sorry about the problems you've mentioned, I apologize to you on behalf of our hotel, in the future, we'll try our best to improve our facialities and service, we are looking forward to having you stay in our hotel again. Have a nice day!

- At arrival, we checked in the room 517. When we entered the room, it was not ready and totally unclean.
- In the evening, we received under the door advertisement for prostitution service, even in the room of the kids !!!
- The towels were with hair inside.
- In the night from 17 to 18.09, the air conditioning...

place is clean ,tidy sometimes bit noisy especially on holidays .The best floor is 6Th.The fifth floor can be noisy ,avoid the rooms next to the elevator.The new coffeeshop that opens soon can be an extra card for this hotel.The big problem can be internet ,but many places suffer this problem......Beds can be a bit hard for western people so...

I booked 3 nights here considering the name Ibis and near to tourist area of Yu Garden and The Bund, but seems far below expectation. The room is small and smell like someone just smoking in your room every time you get in. the housekeeping also very unacceptable. After went out in the next morning, we found out the bed...

Dear guest, I am so sorry about your unpleasant experience, I apologize to you on behalf of our hotel, we'll make efforts to solve the problems you have mentioned.in the future , we'll try our best to improve our service and facilities, we are looking forward to welcoming you in our hotel again!

After travelling almost 40 hours in total you do not appreciate unsmiling reception staff.
I can never understand why a deposit is needed if you paying cash then again they may assume you running off with linen which in the case of this "hotel" which is more like a POD, NO THANK YOU, they can keep their smoke-infused linen.
The...

Dear guest, I am so sorry about your unpleasant experience, I apologize to you on behalf of our hotel, we'll make efforts to solve the problems you have mentioned.in the future , we'll try our best to improve our service and facilities, we are looking forward to welcoming you in our hotel again!

I really enjoyed my stay at the hotel. The rooms were a bit small but very comfortable. The continental breakfast is delicious and the location is key to visit all important places in Shanghai. Keep in mind that you can take the Shanghai Metro to reach the hotel and walk only a few steps.

An excellent hotel in a good location, convenient to the city and public transport very clean and comfortable. Helpful staff. Very close to the yuan gardens and walking distance of the bund.a very good choice if not wanting to go into the high end of the market

Staying in Old Town

Neighbourhood Profile

Old Town

Shanghai’s original walls live on in the curve of the streets that serve as the border to the old city. An aerial view shows a clear circular outline and parts of the original wall are preserved as monuments to the ancient past. The main tourist attraction of Yuyuan (which means Yu garden, though it is often redundantly referred to as Yuyuan Garden) draws hordes of tourists every day, but wandering the streets around the complex reveals more exciting attractions such as food and antique markets. There are also streets lined with shops peddling everyday wares such as Chinese dining ware and craft notions that can be even more enticing to visitors uninterested in the usual tourist fare.

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