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Customer Reviews

Overall I was very impressed with the level of service and and professionalism of both the drop off and pickup drivers. Everything arrived safely after the cross country trip!
However, there is one thing to be aware of if you live in, or are moving to, an apartment. A lot of landlords are very apprehensive of this kind of moving service. Both of my landlords gave the drivers a hard time when it came to drop off and delivery. For some reason they felt that the drivers were not professionals ... See Moreand were very worried about obstructing traffic and property damage.
This kind of worry on the part of my landlords was unfounded in my opinion. The U-Pack we rented was smaller than a car and fit within 1 car spot. Additionally, the drivers are professional drivers. If I was a landlord, I would be more worried about those amateurs in U-Haul trucks, blocking everyone in and taking sharp turns down narrow stalls.
So to the folks at U-Pack, I would highly recommend that you start a campaign for landlords. Mention the benefits of utilizing a professional moving service over "doing it yourself", and why your service is actually in their best interest.

It was a very good company to work with! They were very prompt with pick up and delivery. My only complaint would be how they judge what fits. There is absolutely no way a three bedroom house big or small would fit in two of their pods unless everything you owned went into a box. It was a stressful mess trying to get everything to fit!