Advanced order editing

About Edit Order by Cleverific

Still can't edit the customer or order info you need to in Shopify? With Edit Order you can change shipping speed or billing address, charge for additional amounts owed, add or change production options, and place custom orders or phone orders with special pricing and so much more.

You chose Shopify for your business because it’s so easy to use, fast to set up, and it’s the best ecommerce platform out there (we get it, we’ve worked with just about all of them!). While Shopify helps you get the sale, here’s some of the many ways that Edit Order can help you respond to your customers’ requests quickly and with flexibility so you can move on to developing more repeat customers without breaking a sweat.

“An absolutely must-have app if you're still frustrated by the limited editing capabilities available in the Shopify admin.” - CK Swagworks

Charge Customers for an Additional Amount Owed

Our Payment Requests feature lets you request an additional payment from your customers directly through your secure online store with just two clicks! No setup required. Accept payment right away when you add to an order, upgrade shipping, or exchange for a more expensive item.

Automate promotions with Edit Order and Shopify FLow

Add items to bundles or subscription boxes with Edit Order and Shopify FLow

When a specific line item is detected on on an order, automatically add multiple items for your monthly subscription box orders.

Responsive Customer Service

Don’t put your business at risk! With Edit Order, customer support is handled directly by the co-founders and lead developer so you can rest assured that your customers’ orders are in the best hands.

How Does Edit Order Work?

When you edit an order, Edit Order does a “save as” with your edits by canceling the original order and applying the original payment to the newly edited version of the order. This ensures that there’s a clear papertrail of the order at all times.

Featured in FORBES as one of the "first 10 Shopify Apps You Must Install" and the only edit order app to be featured by Shopify.

Try Edit Order today, FREE for 14 days plus 30 day 100% Money Back Gua

No setup required, install Edit Order and be done servicing your customer’s order in less than 3 minutes. And if for any reason you’re not satisfied with Edit Order, simply email us during your first 30 days and we’ll refund your money.

About Us

Edit Order is made by Cleverific, Inc. We are a small team located in sunny Santa Barbara, California. Our apps and expertise help merchants grow on Shopify.

Most recent reviews

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Beachly

Rating

5 of 5 stars

Posted

June 1, 2020

This is a great app, with powerful functionality. If you're like us and run a subscription service, then your orders will likely come in containing virtual products (the subscription). Edit Order allows us to edit these virtual items and replace them with real ones. It also allows us to create replacements, exchanges, and more. In addition to a great product, their team is tight-knit and passionate, always there to help when needed. Highly recommended!

Quikflip Apparel

Rating

5 of 5 stars

Last edited

May 28, 2020

I will start with the obvious, you should not need this app. Shopify should have real edit order capabilities, but they do not. Now that we have that out of the way, I can say that this is a great app and the team behind it is also great. Is it perfect... no. But you can raise issues and they listen, and when they can will work on it. Some limitations exist because of Shopify, and I do not fault them for that. As others mention, this will impact your reporting, so I recommend that you invest in building out your own reporting database. If you have a sizable business, you should be doing this anyway because Shopify won't meet your needs regardless.

Things that I would like to see... the ability to manage partial payments including partial payment requests, better wholesale/tiered pricing functionality, better linking between payment transactions and actual orders.

Bonrisu

Rating

1 of 5 stars

Posted

May 7, 2020

Would not recommend it. The app messes with both the total sales number and the order numbering. Both are SUPER critical for tracking your store.

Developer reply

May 7, 2020

Thank you for your honest feedback, and we're really sorry to hear about your frustrations with the total sales number and ordering number. Unfortunately, we're limited on how Shopify handles reports. We would definitely fix this issue if we could, and this is something that we have been working on with Shopify over the years, and hope that this will be resolved soon.

We do our best to be transparent about this and have a well-written documentation on how to filter out and get accurate reports. We are more than happy to help you filter out the reports to track your store accurately, please email us at support@editorder.net