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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (13)

85%
would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

m yusuf

August 2016

BEST WESTERN LONDON ILFORD HOTEL

Could have done with air conditioning.

Mandy B

July 2016

Disappointing

Upon arrival I was told they hadn't received my card details from the booking company.

However I had this confirmation in my hand and showed the receptionist . She then said we kept a room for you anyway (how good of them)' . Upon arrival in my room which was in the loft with very low sloping ceilings and very narrow staircase leading up to the room. I could only stand up in the middle of the room. Very low ceilings in the bathroom. And shower had no door handle so water poured everywhere. There was no height in shower so had to stoop down to take a shower. It was a makeshift shower made from corregated plastic to go fit the room.

Only one velux window so extremely hot. No fan available. The cleaner decided to close the window while we were out and the heat was unbearable upon our return. There was no fan available. It was 28 degrees outside. Breakfast was a farce not enough settings for the amount of people and had to waiting reception until a table became free. If you didn't want cooked breakfast there was a limited choice of other food. I was given cold toast served on a saucer !. For Best Western hotel was not up to the usual standard and very disappointing.

I felt the issue about the booking was an excuse for giving us a below standard room. Won't be stay there again.

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Andris M

April 2016

Absolutely brilliant

Best value for money hotel I have ever stayed at

Michael Murphy

December 2015

BEST WESTERN ILFORD HOTEL

The hotel was GREAT value for money as the hotel, overall room accommodation and facilities was EXCELLENT; I would have no problem in reccommending the hotel to friends & family.:-):-)

philip c

August 2015

A very good experience for what we expected.

We wanted a budget weekend in this area and this was great.

Staff helpful, room a little small but clean and adequate. Buffet breakfast fine and staff constantly refilling food. Overall very good value for what we wanted.

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Terry Martin

April 2015

Business

First class accommodation with exceptionally friendly and attentive staff

yvette c

March 2015

Great stay, Friendly staff clean and comfortable

Four of us stayed together, friendly staff, rooms were very clean and comfortable a bit far out from London so would probably find a hotel nearer the city next time.

Would stay at this hotel again.

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J BARNETT

March 2015

Stay here

Very helpful and friendly staff

Good travel location to travel into London

Oskar B

March 2015

come again

I found this hotel in Ilford tried to book a room in Stratford area.

Is just 10 minutes by train from Stratford and I saved about £50-60 for one single night. Staff very friendly and the room very clean. I will come again for sure

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Deniz Halil

March 2015

Great place

100% I recommend the hotel to business people which want a quite place and good room at budget price.