Frequently asked questions

Below is a collection of the most frequently asked questions in regards to our tours, overnight stays during tours, transfer points during tours .

Many clients about the cost of our tours and though we have put some guiding prices on the site, the final answer depends on each guest’s choice. At High Atlas Tours you’re receiving a unique and customized experience no matter which tour you choose, so pricing is also custom. Our goal is to make the best price which suits the pleasures and pocket of every visitor, after all, you deserve a vacation that’s just for you.

Terms of Booking and Deposit

After you confirm your suitable itinerary and dates with us, we require a deposit which is necessary to reserve your tour with us. We require the deposit to be made at least 2 weeks before your arrival.

While you start your tour in Morocco with us, you can please pay us the balance of your tour either in Euros, US Dollar, or using your Credit Card. Please note there is an extra fee for the use of the “Visa or Master Card” due to their processing fees.

If you wish you can also complete payment before your arrival via bank transfer.

Want to depart from a different city? Stay a few extra days? Add an extra stop? Take two tours, back-to-back? With most of our packages, it’s no problem, and we’re happy to oblige. You can request a change when you book online, in the special requests section. Or complete your reservation and contact us as soon as possible, and we’ll promptly let you know the price and availability. (Fees and/or additional charges may apply.)

Please contact us immediately. After your reservation has been confirmed, changes or cancellation do incur a fee.

Changes: Fees & rules vary by package, but for most packages, a $50–150 per person fee applies, in addition to any fees imposed by airlines, cruise lines, or our vendors—we will advise you of the total. Unfortunately, we can’t make any changes after we receive your final payment. See our Terms & Conditions for more information.

Cancellations: All cancellations must be made in writing. Cancellation fees vary by package and when you cancel. See our Terms & Conditions for more information.

We design our scheduled tours so that you’ll have some free time to do your own thing. Not only do we schedule free time, but you can venture off on your own at any point during the tour, Just make sure not to miss the departure time for the next journey.

Should you decide to venture solo at any point during the tour, you can decide to have your own afternoon free, just make sure you inform the tour leader of your plans to ensure proper coordination. After all, this is your vacation and you should have it your way.

You do not have to be a marathon runner or training for the Olympics but you do have to be fit and healthy. Depending on your walking/trekking speeds, you may have to trek for 5 to 7 hours per day. No mountaineering skills are needed to do a trek.

WarningFor the camel trekking conditions, Please we don’t recommend it for the following travellers:If you are over 70 Years old.