Mind the gap: The challenges to fintech adoption

Nearly $100 billion has flowed into fintech ventures since 2010. With fintechs fueling innovation at far lower cost than we've ever seen before, more financial services firms are seeking ways to bring fintechs into their ecosystems and operations. Getting onboarding and ongoing collaboration right is critical to the successful adoption of fintechs.

FinTech Innovation Lab surveyed 80+ executives globally from established financial services firms and fintechs. We asked them about their opinions of how they engage with each other during the four stages of technology onboarding: prospecting, proof of concept, procurement and product implementation. Our findings could help accelerate fintech adoption, highlighting the ways both sides of the equation could better partner with each other.