Service Reviews

My service man Tim was very friendly and courteous. He made sure there was someone there to take me to work immediately and pick my up on time. Although there are other customers there, I am always treated like I'm the only one. Very professional. Thank you!! There was no charge as this car is ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

I reviewed all the items with the service writer at time I left the truck. He called and gave me a very detailed explanation of everything they had checked. I was told the price and the work was done in a timely manner. I appreciate the honest estimate of cost and time.
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Service RatingPoor Service ExperienceBy jess7690 on 04/20/15 10:43:34 AM PDTRecommend this dealer?
No

Bob Hook Chevrolet

I recently brought in my vehicle on a Friday afternoon for an oil change as well as to get a USB port checked that wasn't working. The experience took about an hour which wasn't overly surprising. My dissatisfaction was that when they came and got me I was told that nothing was wrong with the USB po...
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Service RatingGreat Service DepartmentBy iwillkeepmycar on 02/12/14 09:00:59 AM PSTRecommend this dealer? Yes

Bob Hook Chevrolet

I feel their service is excellent and I don't hesitate to take my car for any services.
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Service RatingGreat service ... on time and on budgetBy tobo1 on 11/12/09 12:00:00 AM PSTRecommend this dealer? Yes

Bob Hook Chevrolet

We have used the Service Department at Bob Hook Chevrolet for the last 10+ years, and have been very pleased. Our experience has ranged from normal maintenance check ups to unplanned service needs as our vehicles have aged. Unfortunately, we also have called on their Body Shop for minor and major wo...
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