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Refund Policy

Description

This delicious pop-up museum is dedicated to the celebration of desserts, candy and all things sweet through twelve amazing sensory experiences.

Climb a candy rainbow, relax in a bubble gum scented bubble bath under fairy floss clouds and take a sip from a chocolate river. Dance inside a giant gumball machine, step inside the world’s smallest fridge and explore Australia’s most iconic treats as you taste your way through multiple interactive spaces.

In collaboration with local artists and food creatives, Sugar Republic is located in Melbourne’s old MacRobertson’s confectionery factory (birthplace of the Cherry Ripe and Freddo) for a limited season.

It’s this Winter’s ‘must see’ exhibition for anyone who ever hit a sugar high, slammed a Tim Tam or jumped for joy at the sound of a Mr. Whippy van.

Grab your sugar-lovin’ friends, bring your camera and make it a date!

TICKETS

WHAT’S INCLUDED IN THE TICKET PRICE?

You’ll get entry into the exhibit, at least 5 food treats, a Sugar Lips beauty treatment, a local experience map and your personal gifs of the event sent to your phone. The ticket price includes GST but does not include booking fees.

CAN I BUY TICKETS WHEN I ARRIVE?

Nope. Tickets are only available in advance via Eventbrite.

CAN I CHANGE MY TICKET OR GIVE IT TO SOMEONE ELSE?

Sorry, no. Tickets are non-refundable and non-transferrable. You will need to provide ID to match the name on your booking. If you’re buying tickets for a group of people, only one ticket needs to match your ID. Tickets purchased on third party websites are not valid.

EVENT INFORMATION

LOCATION

MacRobertson’s Factory379 Smith Street, Fitzroy, Melbourne

OPENING HOURS

Open Mon-SunEntry 10am-8pm

GETTING HERE

#86 Tram stop 20 (Rose St/SmithSt)Limited car parking in Smith Street

FAQ

WHAT IS THE AGE LIMIT?

There’s no age limit as long as you love sugar! Children under 16 must be accompanied by an adult. Children aged 2 and under get free entry.

WHEN SHOULD I ARRIVE FOR MY TIMED TICKET?

We ask that you arrive within 15 minutes of your ticket time (e.g if your ticket is for 2pm you can arrive from 1.45 to 2.15). Your ticket is only valid for the date and time purchased. If you miss your timeslot your ticket is no longer valid and cannot be refunded. Groups must arrive together.

WILL I HAVE TIME IF I BOOK AN EVENING SLOT?

Don’t worry, we’ll be open until 9.30pm, so even if you book an 8pm slot you’ll have time to see everything.

WHAT HAPPENS AT CHECK IN?

Our team will check your ticket and ID at the door. Large bags and bulky coats will need to be checked into our cloakroom.

WHAT SHOULD I BRING?

Bring your ticket, your ID, your phone/camera and your sweet self. One person’s ID in your party must match the booking name on the ticket.

IS THE EXHIBIT WHEELCHAIR ACCESSIBLE?

Yes.

CAN I BRING A STROLLER?

Sorry, strollers are NOT permitted inside the exhibit but we have a small storage area for them behind the venue. Spaces are limited so please only bring your stroller if it’s essential.

IS THERE A COAT CHECK?

Yes. Because Melbourne weather.

ARE PETS ALLOWED?

No. With the exception of Guide Dogs, who are allowed into the exhibit under the control of their owner, pets are not allowed. Guide Dog owners should be aware that there is open food inside the exhibit.

HOW LONG DOES IT TAKE TO VISIT SUGAR REPUBLIC?

It takes a little over an hour to see all the awesomeness. Allow yourself some extra time to hang out at our Milk Bar and Gift Shop.

CAN I GO THROUGH THE EXHIBIT TWICE DURING MY VISIT?

You can take your sweet time going through the exhibit. However, once you pass through a room, we ask that you don’t re-enter the exhibit.

IS PHOTOGRAPHY ALLOWED?

Are you serious? We encourage it. Please note that selfie sticks and tripods are not permitted though. Our staff love taking photos for you, just ask.

I HAVE A FOOD ALLERGY. WILL I BE ABLE TO EAT THE SAMPLES?

The many tasty food treats on offer at the exhibit change regularly, but we aim to always have treats available for everyone. An allergen statement is available for each sample on offer. Please note that our kitchen handles wheat, eggs, milk, soy and tree nuts, and all of our food samples and treats may come into contact with these.

CAN I BRING MY OWN FOOD AND DRINK?

Food and drink are not allowed in, but you don’t need to worry about being hungry as there are plenty of treats for you throughout the exhibit.

CAN I HOLD A PRIVATE EVENT?

Yes indeed! We love hosting birthday parties, team building events, VIP private tours and heck, you can even get married at Sugar Republic! Please email hello@sugarrepublic.com.au to discuss your special event or to find out about our corporate and party packages.