Department Message

In every aspect, Dubai is living an outstanding story of success written by the vision and ambitions of His Highness Sheikh Mohammed bin Rashid Al Maktoum, the Vice President and Prime Minister of UAE and Ruler of Dubai. It has transformed into an international model city with sophisticated landmarks that have impressed the entire world. A truly 21st century city, Dubai has become the destination of choice for tourists and investors worldwide. It is also considered the largest construction project on earth where work is combined with a sense of life.

Additionally, the directives of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, have had a very positive impact on enriching the cultural characteristics of Dubai and on enhancing its international standing. His guidance allowed Dubai to establish an infrastructure comparable to that of the most cosmopolitan cities in the world.

Fueled with boundless ambitions and expectations and evidenced by elements of everyday life, Dubai has surpassed local and regional boundaries and has vigorously sustained its place in the international arena. It has become one of the most controversial cities in the world representing the face of the future and an oasis of peace and security in the region. Having remarkably overcome all previous obstacles, this city continually strives to be better and to find creative and effective solutions to the new challenges arising every day.

Inspired by the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, the Protocol Department - Dubai is exploring the future and preparing itself for the challenges of the upcoming phase of development. This phase promises immense responsibilities and obligations, which will in turn require additional efforts on every level. Day after day, our ambitions are on the rise in keeping with our values of patriotism, willingness to sacrifice for our homeland, and our drive to realize our dream. This, in turn, is attributed to our wise leadership and its effective strategies of decision making in local, regional, and international contexts.

We strive to carry on our ancestors' mission of spreading civilization, promoting social coherence, and showing the true Arab hospitality to visitors and friends as it is considered a unique characteristic of all Arab Gulf societies and a major component of our social values.

With an emphasis on excellence, quality and dedication to work, we spare no effort to work alongside other government and private organizations in supporting our historical and social heritage while keeping pace with modernity in every sense of the word.

Our Department is the orchestrating conductor of the visits and requests of the country's official visitors and VIPs. Our mission is not only to shed light on the true characteristics of our Emirati society, but also to hold dialogues and communicate with others in order to consolidate our utmost Islamic and Arab concepts of protocol and hospitality.

We aim to adhere to common humanitarian values, consolidate professional standards, and provide services of high quality. We also do our best to work with a spirit of teamwork in order to achieve our ultimate goal in a manner of transparency, innovation and excellence.