Also known as

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city: EUR 0.56 per person, per night

Pet deposit: EUR 20 per stay

The charges below are included in the total price displayed:

Resort fee

Optional extras

Breakfast is offered for an extra charge of EUR 13 per person (approximately)

Pets are allowed for an extra charge of EUR 30 per night

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 88 reviews

Metropolitan Hotel Sofia, Sofia

Excellent4.0 / 5

nice place to stay and close to airport

Great location

Nov 27, 2016Genuine Hotels.com guest review

A Traveler, us1 night family trip

Metropolitan Hotel Sofia, Sofia

Outstanding5.0 / 5

The room was spotless and very spacious, the front desk very polite and English speaking. Would stay there again.

Oct 23, 2016Genuine Hotels.com guest review

A Traveler, us1 night business trip

Metropolitan Hotel Sofia, Sofia

Excellent4.0 / 5

Decent, but silly van service

This is a very decent hotel that has an excellent restaurant. The downside is twofold:
1. The Air Conditioning is woefully inadequate
2. The Shuttle Van Service to/From the Airport is bizarre, i.e. You have to book it, so you are told, and the service is provided begrudgingly for some reason?
I have stayed here four times now, all because of its proximity to the airport, and the Shuttle Van. When I called for the van for check-in, this last stay, I was again asked if I booked the shuttle? This is craziness. The van is a recently new VW model. Everyone is nice, but whomever runs the hotel, has an issue with providing van service.

Sep 18, 2016Genuine Hotels.com guest review

A Traveler, us1 night business trip

Metropolitan Hotel Sofia, Sofia

Outstanding5.0 / 5

Excellent except....

Overall, an excellent hotel with friendly staff. My one complaint is that the hotel listing had the hotel providing a washer/dryer for guest use. However, this was not the case when we arrived. We had one load of laundry and the laundry service cost more than the room. The issue is that we selected it for this purpose and the hotel listed it as having the washing/dryer. That is not satisfactory and the hotel details should be adjusted accordingly.

Jul 4, 2016Genuine Hotels.com guest review

Paul, us2 night business trip

Metropolitan Hotel Sofia, Sofia

Fair2.0 / 5

Avoid in the summer

I spent a night there in July. The hotel is nice and clean. My stay was ruined by the air-conditioning system however. The A/C was "working" but it was warm in the room and the air was dry and had an odor, like in a car with internal circulation only. I complained and they tried to help but without much success. The A/C is actually controlled by a computer outside your room and the temperature is limited there. I ended up opening the window. It opens very little just enough to let all the noise in and very little air but at least it provides some air exchange and shuts down the alleged A/C, which in this case is a good thing.
The restaurant is overpriced with poor choices. There are much better restaurants around, and even the mall across the street is a better place to eat but not easy to access by foot.
I will never stay there again.