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The hotel was very convenient to UAB. The staff was friendly. The cookie was delicious. It could use upgrading, but was nice. I stayed on HH floor, where it was very quiet. I needed that. The bed was comfy. I needed that. Overall, I'd stay again when I return to UAB.

Decent accommodation. I would not plan a route of travel to avail myself of this particular property. Average in most respects at best. High points do exist; certain aspects reflect poorly. Lowering the global impression of the property. Access from the major road traveled was trying.

I expected more with the price of the hotel. Simple amenities were not available. The beds were a little too soft. The mattresses were not upgraded to the type in most hotels where you can adjust the firmness.

StevenW, thank you for commenting on your recent stay. I'm sorry the room service order didn't meet your standards. Room service orders are always supposed to have a selection of butter and various condiments like salt and pepper. Ketchup isn't normally sent with breakfast orders but was easily available. I'm sorry you weren't told this and that the food wasn't...

Unfriendly staff, not attentive to needs at check-in, staff involved in to much conversation rather than assisting customer toilet overflow-no maintenance on duty at night, room not properly clean-bed. Disappointed with overall experience; stay not representative of Hilton*

Winnie F, thanks for commenting on the hotel. I'm sorry for some of the experiences you had here. I've spoken with the desk clerks on staff the night of your checkin to task them to be more attentive to all guests waiting to check in. We do have maintenance until at least 11PM every night. I apologize if someone misinformed...

We were in town two days for a jazz festival. The hotel was convenient to the festival venue, clean, and attractive. The room was a bit cramped for a wide wheelchair, although it was billed wheelchair accessible. The room service pizza was not very good and tasted a bit like cardboard -- not exactly as advertised on the menu.

Check-in clerks in front office took an imprint of our credit card. And within weeks was using it to make purchases around the country. Not worth a luxury or the headache you will deal with afterward. Should've known when they wanted to make a copy.

scgoodgame, I sent you a private message with my contact information to get the details of your date of stay and what happened so we can look into your claim. We do not imprint cards but we do swipe them with an encoder into the same secure system that thousands of Hilton properties use everyday. Every Hilton property is also...

Sign up for Hilton Honors. And enjoy downtown Birmingham. The staff is happy to serve. The rooms are clean and very comfortable. Especially if you're Hilton Honors members and land a room with a balcony overlooking downtown Birmingham.

Hey the bathroom door opens in towards the toilet. If you're on the commode your knee is up against the door. The carpeting edges were up against the molding on the opposite wall from the bed and near the window and hvac. When I came into the room the plastic framing on top of the unit was rattling and making...

The staff at the Double tree were top notch. They were very attentive and the customer service was outstanding. I had forgotten to mention that I had really bad allergies and they went over and beyond to find the room that would was accommodating and made my stay just that more enjoyable.

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Also Known As:

Doubletree Birmingham

Birmingham Doubletree

Hotel Style:

#23 Business Hotel in Birmingham

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