Diabetes and heart disease are found at high rates among the homeless population in addition to injuries and physical ailments from living outdoors. Our SOS program provides direct medical care to San Francisco’s homeless people and their pets and successfully connects them with clinics where they can get on-going services. Our new electronic health record, with patient communication portal, helps SOS ensure that over 45% of our patients are linked with a regular doctor and over 65% with substance abuse treatment. Now that’s smart technology!