On these devices, find the serial number in Settings and the IMEI/MEID (the MEID is the first 14 digits of the IMEI) on the back. If you need support but you can't view the Settings menu, you can use the IMEI/MEID instead of the serial number:

If you don't have your device

Sign in with the Apple ID that you use on the device that you need the serial or IMEI/MEID of.

Scroll down to the section called Devices. To see a device's serial and IMEI/MEID number, select that device.

If you still need help, here's what to try next:

Do you have a different iOS device with iOS 10.3 or later that's signed in to your Apple ID? On that device, tap Settings > [Your name]. Scroll down to see any devices signed in to your Apple ID. To view the serial and IMEI/MEID number, tap the device name.

Do you still have your device's original package? Find the serial number and IMEI/MEID on the barcode:

Still can't find the number that you need? Contact Apple Support by selecting your device from this list:

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