Hyper-Personalization That Drives Enterprise Analytics, Customer Experience, and New Business Model

Bidgely UtilityAI™ is the energy industry’s only AI-powered Platform for Hyper-Personalization. Read this guide to learn more!

Bidgely UtilityAI™ is the energy industry’s only AI-powered Platform for Hyper-Personalization. UtilityAI delivers actionable insights for every customer in your service territory by utilizing patented AI and Machine Learning technology to understand customers across 100+ attributes just from meter data. Bidgely has developed the world’s most accurate and actionable customer energy insights based on actual energy habits.

These customer insights are continuously improved and personalized with each interaction as customers go about their daily lives. For the first time, every step of the customer journey with a utility can be hyper-personalized and optimized for success. Utilities are equipped to realize operational and program efficiencies, improved engagement, new revenue opportunities and greater ROI across business units.

When you’re able to understand your customers at a deeper level, anticipate their needs, proactively solve their problems and maintain an ongoing dialogue with them about their unique energy use, you can: