Brunner was able to get his family out of Puerto Rico ahead of the storm. But she says it was a tough goodbye.

"My daughter-in-law says that was the hardest thing," Elliott said.

Until Friday morning, Elliott hadn't heard from her son. She said she dialed every number she can find, called on Congress, and even tweeted at President Trump for help.

"My daughter did say she got a message from the Coast Guard," Elliott said before hearing from Brunner. "They say it's dangerous there but they have no idea. There's all of this damage. Until you hear their voices you just won't be able to relax."

If you have a loved in Puerto Rico, the Puerto Rico Federal Affairs Administration in Washington, D.C. suggests you call their hotline at 202-778-0710.