Cadillac SRX Second Generation Forum - 2010+ Discussion, Best OnStar Price in Cadillac SRX Forums; Hey guys quick question and again sorry if this a repost. My Onstar is currently up March 31, 2013. I ...

Best OnStar Price

Hey guys quick question and again sorry if this a repost. My Onstar is currently up March 31, 2013. I want the full package like I have now with the trial....what is the best price people have gotten, and should I wait til they call me saying its up instead of them emailing me letting me know its time. I really dont want to pay $300 for a year lol

Re: Best OnStar Price

I renewed just over a year ago. They had a promotion at the time where I paid only for safe/sound but was upgraded to directions/connections for 6 months free. Then after the 6 months, I had to call back and work out paying for the balance to keep the directions/connections. Honestly, their promotions change all the time so that one is probably long gone.
That was a real pain. I just google searched last time I had to renew onstar renewal, other car forum posts came up and I was able to see what others were getting and then I called them to see what I could finagle. Please post back and let us know what you were able to find out.

Re: Best OnStar Price

Just reviving this thread. Has anyone recently renewed with onstar for directions & connections? What rate did you get? I haven't seen any recent posts. I need to renew in a couple of weeks, just wondering what deals you all were able to score. Thanks!

I just turned down an offer of $249 for D & C for a year with 180 free minutes. I told the guy I only had 6 months left on the lease and never used the minutes I had when I got the car. I was then offered 6 months of S & S with free D & C for $12.95 a month. It was the deal I was waiting for. I don't know why they don't just price it that way from the start. I would have paid that amount all along and wouldn't have had to play this game every six months after the free trial. Are you monitoring the forum Onstar?

Re: Best OnStar Price

What ever onstar costs its worth the money. Had a Crash a few months back (someone hit me on the NJ Turnpike at 70) sent me into a barrier. Onstar within 2 seconds was in contact with EMS there in about 3 minutes

Re: Best OnStar Price

Originally Posted by GGMiv

I just turned down an offer of $249 for D & C for a year with 180 free minutes. I told the guy I only had 6 months left on the lease and never used the minutes I had when I got the car. I was then offered 6 months of S & S with free D & C for $12.95 a month. It was the deal I was waiting for. I don't know why they don't just price it that way from the start. I would have paid that amount all along and wouldn't have had to play this game every six months after the free trial. Are you monitoring the forum Onstar?

I thought it was $299 a year for D&C. Did Cadillac offer you a discount. My OnStar 1 year trial will be up in July. They've sent me a reminder email, but no type of discount was offered to me. I would SOMETHING off, especially if I renew early. You shouldn't have to feign cancellation to get a price break.

Re: Best OnStar Price

Originally Posted by GGMiv

I just turned down an offer of $249 for D & C for a year with 180 free minutes. I told the guy I only had 6 months left on the lease and never used the minutes I had when I got the car. I was then offered 6 months of S & S with free D & C for $12.95 a month. It was the deal I was waiting for. I don't know why they don't just price it that way from the start. I would have paid that amount all along and wouldn't have had to play this game every six months after the free trial. Are you monitoring the forum Onstar?

Sweet! I have been paying for Directions/Connections for the past 4 years so when I called to renew, I asked for customer service, she said she couldn't do more for me but transferred me to someone who could. I ended up getting it for $200 all in, I'm happy! Thanks everyone!

Re: Best OnStar Price

Originally Posted by cadigirlchicago2

Sweet! I have been paying for Directions/Connections for the past 4 years so when I called to renew, I asked for customer service, she said she couldn't do more for me but transferred me to someone who could. I ended up getting it for $200 all in, I'm happy! Thanks everyone!

The trick is to not respond to the mailing and to not let them enroll you in continuous coverage with a credit card. Onstar called me and offered the deal I turned down. Then they said "How about...the deal I ended up taking." I tried to pay for the whole 6 months up front but they wouldn't let me. The only reason I went with continuous enrollment paid on my credit card is that the lease is up at the same time as the free D & C so I figured I would just cancel then. I have played this game every 6 months after the free trial with varying degrees of luck. There was a period when I only had S & S but I paid less than the normal rate.

I do the same with the satellite radio. Unfortunately, you have to threaten cancellation to get a good rate with both.

The trick is to not respond to the mailing and to not let them enroll you in continuous coverage with a credit card. Onstar called me and offered the deal I turned down. Then they said "How about...the deal I ended up taking." I tried to pay for the whole 6 months up front but they wouldn't let me. The only reason I went with continuous enrollment paid on my credit card is that the lease is up at the same time as the free D & C so I figured I would just cancel then. I have played this game every 6 months after the free trial with varying degrees of luck. There was a period when I only had S & S but I paid less than the normal rate.

I do the same with the satellite radio. Unfortunately, you have to threaten cancellation to get a good rate with both.

I know XM plays that game and I accept that from them. I expect better from Cadillac.

Re: Best OnStar Price

My 1 year trial ends on 7/27. I received an email asking me to renew at $199 for a year D&C plan. It did have an asterisk that said plus tax. When I go to the OnStar site it says $249. So which is it? Does the $249 include taxes and fees? Should I call OnStar to get their best price. I'd like to extend my service plan, but would like to get some sort of discount or promotional rate if possible. There should also be some incentive to renew early. I've watched for that all along and have seen nothing. Cadillac Customer Service, feel free to chime in. First time customer here looking for fair treatment.

Re: Best OnStar Price

Just call and say you want to cancel. They will transfer you to the cancellation department. They will ask why you want to cancel. Tell them you love the service but it is too expensive. Then it becomes lets make a deal.