Uncle Bob's Cares WhatOur Customers Think!

79 Customer Ratings

(4.2 out 5)

Helpful/Friendly Staff

4.3

Appearance/Cleanliness

4.4

Expectations

3.9

Satisfaction

4.1

Likely to Recommend

4.1

12 Customer Reviews

5.0 out of 5 stars

By Matthew

Houston, TX

April 28, 2015

My experience at Uncle Bob's Self Storage clearly exceeded my expectations. I have rented storage space from you competition and you are truly a cut above. Your employees are extremely professional and attentive. Your office was well organized and your units were clean. Top it all off with a free truck rental and y'all are the best in town.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Joe

Houston, TX

August 26, 2014

It is better than before you became the owner.

Staff

4.5

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

4.0

3.8 out of 5 stars

By Charles

Houston, TX

August 26, 2014

Billing has messed up several times and I am required to physically show up and fix ( instead of dealing with it over the phone which would be more convenient).

Staff

5.0

Cleanliness

4.0

Expectations

3.0

Satisfaction

3.0

Recommend

4.0

4.5 out of 5 stars

By Troy

Houston, TX

June 27, 2014

Location is great, people were nice. To pricey for a 10x15.

Staff

4.7

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

4.0

4.6 out of 5 stars

By Duane

Houston, TX

April 25, 2014

Nice storage unit and I like that it's on the first floor and climate controlled. Price was higher than I'd expected.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

3.5 out of 5 stars

By Vicky

Houston, TX

March 2, 2014

Elevators are often very dirty. Not enough dollies.
Parking areas should be clearly designated. People park against the fence and against the building and leave their cars/trucks while they go into storage. You can't get your car/truck through to exit.

Staff

4.0

Cleanliness

3.3

Expectations

3.0

Satisfaction

4.0

Recommend

3.0

5.0 out of 5 stars

By Anonymous

Houston, TX

February 28, 2014

good rate; available space; friendly service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.8 out of 5 stars

By Dees

Houston, TX

February 28, 2014

There are not enough carts for use in hauling items in and out of the storage units. Sometimes there are no othere cars at the facility and still there are no carts by the elevator.

Staff

4.0

Cleanliness

4.0

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

3.8 out of 5 stars

By Michael

,

February 28, 2014

Please send out monthly payment reminders before auto-pay is deducted.

Staff

4.0

Cleanliness

4.0

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

3.5 out of 5 stars

By Annie

Houston, TX

February 28, 2014

Frequently there is the same trash in the hallways for weeks, and the elevator smells really bad. Either put trash cans out or patrol the halls more often!

Staff

4.0

Cleanliness

2.7

Expectations

4.0

Satisfaction

4.0

Recommend

3.0

5.0 out of 5 stars

By Candace

San Marcos, TX

December 23, 2013

Your associate at this store was definitely your strongest asset. She was so nice and helpful and friendly which made the entire experience less stressful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Armen

Houston, TX

October 23, 2013

none all good. Only Suggestion if simpler way of getting in and out of the gate vs me remembering a 10digit code to punch in everytime to drive in.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Houston

Basements are difficult to come by in Houston homes. If you need somewhere to store things you only use occasionally, try Uncle Bob's Self Storage on Katy Freeway. We have different units available, including some that offer climate control to help keep your possessions in good condition. Find us right between Cottage Grove Park and the intersection with TC Jester Blvd.

Serving the Communities of:

Greenway Plaza, Clutch City, Southside Place
77008, 77019, 77027

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!