It seems to be drivers issue. This problem also occur due to corrupt registry. Fix the registry errors and update the drivers that control your PC. The best solution is to use a driver scanner tool to fix this problem instantly. Driver scanner will search for the latest recommended official drivers.

Thank you I scanned and updated the drivers. Now when I select scan to the computer it is unable to retrieve the list? Any suggestions?Thank you I scanned and updated the drivers. Now when I select scan to the computer it is unable to retrieve the list? Any suggestions?

It shows that your drivers are up-to-date. And their is no missing driver in your PC for all the devices connected to PC.It shows that your drivers are up-to-date. And their is no missing driver in your PC for all the devices connected to PC.

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The HP Mini laptop comes with either the Windows 7 or Windows Vista operating system. You can restore the HP Mini to its factory settings using the laptop's recovery partition. Restoring the HP Mini to its original factory settings will get rid of hard to eliminate viruses on the laptop's hard drive. A factory restoration is also a good way to get rid of older files still stored on the computer that you no longer need and start with a clean slate.

Windows Vista Click "Start" in the lower-left corner of your HP Mini Windows Vista home screen, then type "Recovery" into the Search box at the bottom of the Start menu. Click "Recovery Manager" in the list of options that appears above the Search box. The HP Recovery Manager will open. Click "Advanced Options" and then "System Recovery." Click "Next." Your HP Mini will restart. The HP Recovery Manager will open up automatically after the restart is complete. Click "System Recovery," and then click "Next." Click "No" if a message pops up on your screen asking if you want to use Microsoft System Restore. Select "Recover without backing up your files," and then click "Next." The restoration process begins. This could take between 30 and 90 minutes, depending on the of your hard drive and how much information you have stored on it. The HP Mini will restart when the laptop has been restored to its original factory settings, and you will be prompted to set up Windows Vista. Windows 7 Click the "Start" icon in the lower-left corner of your HP Mini Windows 7 home screen. Click "All Programs" and then click "Recovery Manager." Click "Recovery Manager" again to open the HP Recovery Manager program. Click "System Recovery" from the list of options beneath the "I need help immediately" section on the left side of the program. The HP Mini will automatically restart and open the HP Recovery Manager. Click "System Restore," and then click "Next." Click "No" if a message pops up on your screen asking if you want to use Microsoft System Restore. Select "Recover without backing up your files," and then click "Next." The restoration process could take between 30 and 90 minutes, depending on the of your hard drive and how much information you have stored on it. The HP Mini will restart when the laptop has been restored to its original factory settings, and you will be prompted to set up Windows Vista.

If you would like to restore the pc back to factory settings, I suggest you use your recovery disks that would have been received with the PC or you would have created as part of the setting up process. If you do not have these then you would have to buy the software online or via a software retailer. There is no place online that you can legitimately download for free.

Unfortunatly Toshiba do not provide an operating system disc with their machines it's just the recover disc which is designed to restore factory settings. I have tried but failed to get just the O/S to install. In theroy you should be able to get a copy of Vista from Toshiba as you correctly stated you have payed for it. While your looking at doing a clean install I would recommend download the free windows 7 RC from microsofts website. It's so much better than vista.

Code "purple" means you and your computer are done. It is an unrecoverable error that means you need a new system. However, I have found a couple of postings that claim to know a fix. I can not verify these methods, I do not own a HP or other type of prefab PC (custom is the only way to go). Anyway, here are the links, good luck.

Visit this link : http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodSeriesId=3837263&prodTypeId=15179 and download the driver. Dont forget to mention your OS and which service pack you are using to get the correct driver

If this is a name brand system, you would need to use either the restore CD/DVD that came with the computer or the restore partition on the hard drive that can usually be accessed by hitting something like F12 (depends on your computer). It sounds like you already reinstalled so the restore partition is out of the question. If you don't have the restore CD/DVD, you may be able to order it from your computer manufacturer. Other than that, you will need the installation disks/files to restore everything.