PRIVACY POLICY

This privacy policy (“Policy”) describes how RETENSA, LLC and its related companies (“Company”, “us”, “our”, and “we”) collect, use and share personal information of consumer users of this website, retensa.com, exitpro.com, hrmetricspro.com, talentpulse.com, biggestquits.com, staffappreciationday.com, exitinterviews.org, exitinterviewsurvey.com, employeeexit.com, freeexitinterview.com, greenbusinessgrant.com (the “Site”) These Terms explicitly do not apply to the websites located at exitpro.net, hrmetricspro.net, or talentpulse.net, which have their own separate privacy policies (the “Site”).

Simply put, we are committed to supporting individual privacy. We do not sell or rent your personal information to others. When you give us information, we use systems that protect it. For those who want specifics, we have details below.

Information Automatically Collected. We automatically log information about your visit and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, pages you viewed, how long you spent on a page, access times and information about how you arrived on our site, and your use of and actions on our Site. We do not collect other personal information, like email address or name, unless you provide it.

Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.

Cookies. We may log information using “cookies.” Cookies are small data files stored on your computer or device by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a personal and interactive experience on our Site. This type of information is collected to make the Site more useful and to tailor the experience to meet your needs.

To respond to comments, questions, or issues when providing customer service.

To send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

To communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.

To process and deliver contest entries and rewards.

To provide and deliver products and services customers request.

SHARING OF PERSONAL INFORMATION

We do not share your personal information with any third party, except in the cases as follows:

When we complete or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.

For legal, protection, and safety purposes.

We may share information to comply with laws.

We may share information to respond to lawful requests and legal processes.

We may share information to protect the rights and property of RETENSA, LLC, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.

We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.

We may share information with those who need it to do work for us to provide services to our customers.

We may also share aggregated and/or anonymized meta-data with others, for their own uses, but unless stated for the reasons above, your name, email address, and phone number is not provided.

DEVICE INFORMATION

When you use our Services through your computer, tablet, mobile phone or other device, we may collect and store information regarding and related to your device, such as hardware model and device ID, device type, operating system, the request type, the content of your request and basic usage information about your use of our Services, such as date and time. We may also collect and store information locally on your device using mechanisms such as browser web storage and application data caches.

LOCATION INFORMATION

If you enable the collection of location information on your device, we may collect it, such as your mobile device’s GPS coordinates. We may also use other technologies to determine your location (such as through the location of nearby Wi-Fi access points or cell towers), or obtain your location information from third parties, which may be used to deliver customer service.

CREDIT CARD PRIVACY

The Company will collect and use information obtained from credit card transactions only for business purposes. These business purposes include, but are not limited to, payment for articles, research studies, white papers, documents, templates, subscriptions, or services related to the business of the Company.

Protecting Your Credit Card Information

The credit card information provided by you to us will be stored in a confidential manner. Our employees may access such information only when there is an appropriate business reason to do so, such as when a refund must be issued back to the credit card. We maintain electronic and procedural safeguards to protect your information, and our employees are required to follow these privacy standards.

Disclosure of Your Information

The Company does not disclose any nonpublic information (such as credit card number and their expiration dates) about our customers or former customers to anyone, except as required by law. We disclose information only when it is necessary for the conduct of business, or under circumstances where disclosure is required by law. Information may also be disclosed for audit purposes, to regulatory agencies or for other general administrative services. We do not disclose information about you to other entities who may want to sell their products to you.

Our marketing emails always allow you to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

OPERATION OF OUR SERVICES IN THE UNITED STATES

Our Services are based in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our Services or providing us with personal information, you consent to this transfer

SAFE HARBOR CERTIFICATION

Your personal information may be transferred abroad (including outside the EU and Switzerland for our users in the EU or Switzerland) in connection with our providing our hosted application service and related support services.

The Company is self-certified to the United States/European Union and United States/Switzerland Safe Harbor Programs and is thus committed to complying with the U.S.-EU and U.S.-Swiss Safe Harbor principles with respect to all personal data received from the EU and Switzerland (see http://export.gov/safeharbor/).

We agree to cooperate with the EU Data Protection Authorities and the Swiss Federal Data Protection and Information Commissioner, and to participate in the dispute resolution program provided by the European Data Protection Authorities Panel.

In compliance with the US-EU and US-Swiss Safe Harbor Principles, we commit to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss citizens with inquiries or complaints regarding this privacy policy, or any questions about Safe Harbor compliance should contact support@retensa.com.

CONTACT INFORMATION

We welcome your comments or questions about this privacy policy. You may also contact us at our address:

RETENSA, LLC

55 WEST 39th STREET, 10th Floor

New York, New York 10018 USA

Telephone: +1 (212) 545-1280

Email: support@retensa.com

CHANGES TO THIS PRIVACY POLICY

We may change this privacy policy. If we make any changes, we will change the Last Updated date above.

Phew, you’re done! Hope you are okay with all that. We think it’s pretty fair, because we want to feel safe when we visit websites too. So make sure to see all the good insights and observations on our website, check it out.