Originally from the Bay Area, Dalena has grown up around the startup technology industry. While she was interested in theater and actually majored in drama, her career took another path. She found a listing for a position at ServiceTitan at her school’s career center. Dalena interviewed with them the day after graduation, and the rest is history.

At any given time, Dalena is responsible for eight to twelve customers. Her days are jam-packed with calls to check-in with customers or go over more in-depth software features. It’s her goal to make sure that each customer she works with is optimizing the ServiceTitan platform and feels confident using it to help grow their business.