01/18/2010

Sales renewal rates- In business, revenue or revenues is income that a company receives from its normal business activities, usually from the sale of goods and services to customers. In many countries, such as the United Kingdom, revenue is referred to as turnover.

No. of queries or complaints about your products or services - well what this is, is a way of judging if your a good business man. if you get complaints or question back it mean your business is doing bad but if you get no complaints and no question back the business is running good.

No. of complaints about your employees- This is the customers feed back. it is bascially is what the customers think about your product. E.g In a restaurant the customers can say that they dont like the food and make a complaint, or they can say that the food is good and give the waiter a tip.