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Client relations

Our clients lie at the heart of our business and making lives easier for our clients extends across all aspects of our business.

From a dedicated client perspective, BlueBay's Client Relationship Management team is made up of experienced Client Directors, each with regional expertise. Every client is allocated a dedicated Client Director who works towards forming a trusted partnership with them, alongside handling day-to-day enquiries, organising and attending client review meetings with the portfolio managers, providing regular portfolio reporting and thought leadership, as well as advising of any important developments at BlueBay and within the market.

In addition, BlueBay has a team of Institutional Portfolio Managers (IPMs) who are strategy-dedicated client-facing specialists, whose role includes providing insightful client portfolio report content, conducting client review meetings and participating in portfolio enhancement or product development initiatives.

Surveys are an important tool for engaging with our clients and identifying ways that we can enhance our client offering. As well as taking part in a number of externally co-ordinated surveys, we commission our own bespoke survey, which gives us detailed knowledge of how clients view our investment, relationship management and operational capabilities.

Regulatory compliance and responsible business conduct

BlueBay’s Compliance Manual addresses regulatory requirements as well as arrangements designed to promote regulatory compliance. The Manual is updated and redistributed to all employees annually. BlueBay employees are required to acknowledge receipt and understanding of the Manual’s contents as well as commit to complying with its guidelines. In addition to BlueBay’s Compliance Manual, BlueBay employees are further required to acknowledge receipt and understanding of RBC’s code of conduct.

BlueBay Compliance Manual includes BlueBay’s internal code of conduct. BlueBay’s code of ethics is also included in the Compliance Manual.

Ownership and corporate governance

Royal Bank of Canada

BlueBay is a wholly-owned subsidiary of Royal Bank of Canada (“RBC”), one of the largest banks in the world based on market capitalisation and one of North America’s leading diversified financial services companies. RBC carries out its activities in five business segments; Personal and Commercial Banking; Wealth Management; Insurance; Investor and Treasury Services; and Capital Markets. BlueBay forms part of RBC Global Asset Management, a Group included in RBC’s Wealth Management business segment.

As a member of the RBC Group, BlueBay is subject to additional oversight on Corporate Governance matters via RBC’s Subsidiary Governance Office.

Partnership

BlueBay is an English limited liability partnership, domiciled in the United Kingdom and regulated and authorised by the Financial Conduct Authority. BlueBay is also registered with the US Securities and Exchange Commission and the Commodity Futures Trading Commission. The investment management business of BlueBay was transferred from BlueBay Asset Management (Services) Ltd (“BBAM Services”) to BlueBay LLP’s (“the LLP”) corporate structure on 2 April 2012 and all regulatory permissions and passports held by BBAM Services were transferred to the LLP at that time. The Partnership represents the senior body of key managers and decision makers of the LLP.

The Board

The Board is responsible for reviewing the adequacy and effectiveness of the internal controls; the risk management processes and the legal, regulatory and compliance functions. It meets on a quarterly basis; agrees BlueBay Group's strategic direction; and approves the Group Annual Budget and multi-year Financial Plan. Regular financial information is provided to the Board in addition to the Board Packs, in the form of a monthly Management Accounting Pack.

The Board has established two Group Committees to oversee certain aspects of BlueBay’s business activities; the Remuneration Committee and the Management Committee.

BlueBay Asset Management LLP (‘BBAM’) is a signatory to the standards set out by the Standards Board for Alternative Investments (SBAI). To conform to the Standards, BBAM is required to make a disclosure statement available to investors, which sets out those Standards with which BBAM does not fully comply, and an explanatory statement detailing why it does not comply. This document is the statement which fulfils both requirements. Download full document: SBAI Disclosure Statement 2019

Investment ESG

BlueBay incorporates ESG factors into its investment activities. We believe ESG factors can potentially have a material impact on an issuer’s long-term financial performance. Click here to find out more about our approach to ESG.