HD Writer VE 2.0 You can copy the motion/still picture data to the HDD of PCs or write to media such as Blu-ray discs, DVD discs or SD cards using HD Writer VE 2.0, which is the software installed in the supplied CD-ROM. Refer to the operating instructions of HD Writer VE 2.0 (PDF file) for details on how to use it.

Are there drivers available for Windows 7 or 8?

No, there are no drivers for Windows 7 or Windows 8.

If I turn the camcorder upside down , I hear rattling noise is this normal?

This rattling noise is the Optical image stabilization sensor which assists with reduces any handshake while recording. This is normal.

How do I clean my camcorder?

Before cleaning, detach the battery or pull out the AC adaptor from the AC outlet, and then wipe the product with a dry soft cloth.