Job description

Host / Hostess Chinese Retaurant

As a Host/Hostess with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.

Hotel Overview: Situated on the south bank of the Yangtze River, Nanjing is a cultural and commercial metropolis and the hotel will be part of a new residential and commercial development in the ever-expanding city. The hotel will feature 359 spacious guestrooms and suites and guests will enjoy a variety of restaurants and bars as well as a 1,800 square meter Willow Stream Spa, pool and fitness facilities, as well as 1,300 square meters of function and meeting space.

Summary of Responsibilities:

Reporting to the Chinese Restaurant Supervisor, responsibilities and essential job functions include but are not limited to the following:

Consistently offer a professional, friendly greeting and engaging service

Understand the Server’s tasks in the outlet

Understand shift end reports in the outlet and the POS system

Assist guests regarding food and beverage menu items in an informative and helpful way

Have knowledge of all menu items, garnishes, contents and preparation methods

Follow outlet policies, procedures and service standards

Follow all safety and sanitation policies when handling food and beverage

Other duties as assigned

Qualifications:

Previous service experience an asset

Previous Point of Sale System experience an asset

Excellent communication and organizational skills

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift

Occasional lifting and carrying up to 20 lbs

Occasional kneeling, pushing, pulling

Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be legally eligible to work in China.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!