Managing director Gareth Henderson said the new position would ensure current high levels of customer service were maintained as the company grew.

“James will work closely with both the customer services and account management teams to deliver our solutions based approach to facilities management across a wider range of businesses and greater geographical area,” said Gareth.

“James understands how we work to help businesses improve efficiency and his knowledge and experience will be invaluable as we broaden the range of services we deliver to each organisation and expand our client facing team.”

James Holdsworth said: “Orchard has given me the opportunity to develop my career over a number of years and I am looking forward to this latest challenge which will put me right at the heart of customer relationship management and service delivery.

“I have always admired the way Orchard responds to the needs and objectives of the businesses it works with and I am delighted to be playing a proactive role in driving that ethos forward.”