Privacy Policy

Your privacy is important to Recovery Keys.

We recognize that when you visit our Web site and provide us with personal information, you trust that that we will act responsibly and keep your information secure and confidential. Below, you’ll find our Privacy Policy in its entirety. It’s subject to change over time, so please check back periodically for updates.

What information does RecoveryKeys.org collect from site visitors?

You can visit www.RecoveryKeys.org without telling us who you are or revealing any personal information. While we do log IP addresses (the Internet address of a computer) – and use “cookie” (link to definition below) technology to track user sessions and page views on our site. Tracking user sessions and page views helps us understand how visitors use our site, which areas are most popular, and how long visitors spend there. Recovery Keys’ cookies do not collect personally identifiable information unless you’ve provided your information via one of our contact forms, or sent us an email for more information.

How is my email address or other personal information used?

Recovery Keys uses email addresses and personably identifiable information submitted through our Web site to reply to your requests for information about our addiction treatment and recovery programs, our company, our services, and other general information. We will need certain details — such as your name, email address, postal address, or phone number in order to respond to your inquiries and provide you with more information on those services. We may also use your contact information to inform you of additional Recovery Keys programs that you might be interested in. You can elect not to receive such information by opting out by sending an email to admin @ RecoveryKeys.Org or by clicking on the opt-out links at the bottom of our emails and communications.

In certain instances, such as when you register for an event or subscribe to a publication or to respond to a specific marketing campaign, etc. you may be asked to provide more detailed information. This information is to help us gain a better understanding of how Recovery Keys can best respond to your needs.

All information submitted through www.RecoveryKeys.org’s contact forms for company information, services, employment, partnerships and press inquiries are treated as confidential by Recovery Keys’ staff. We do not sell, rent, or loan our subscriber list to any third parties.

How is My Personal Information Stored and Secured?

Recovery Keys takes all reasonable precautions to prevent the loss, misuse or alteration of your personal information. As you may already know, the Internet is a public network and thus, data transfer is open and inherently insecure. Thus, we cannot guarantee the security of your personal data sent over the Internet.

The information you provide is stored on secure servers by third-party hosting and software-as-a-service providers we contract with to provide online services to you such as hosting, enrollment, scheduling and payment processing. Please take all necessary precautions to keep your passwords confidential. We will not ask you for your passwords.

How do I remove my email address from email communications to which I previously subscribed?

Recovery Keys offers a subscription-based e-mail to patients, clients, partners, media representatives, and other interested parties, providing the latest company news, information, events, and trends. You will find instructions on how to unsubscribe from this communication at the bottom of every email. Or you can send an unsubscribe request to admin @ recovery keys.org. If you would like to access, delete information related to your account, you may also send a request of this type to admin @ recoverykeys.org with Privacy Request in the subject line.

Does this Privacy Policy include third-party Web sites that may be hyperlinked from RecoveryKeys.Org?

www.RecoveryKeys.Org’s Privacy Policy only addresses the use and disclosure of information collected by Recovery Keys collection practices on other sites we host, manage or partner with, or among third parties with which we contract.

In some instances, such as event registration, visitors may be asked to submit credit card information for payment. All credit card transactions initiated on our Web sites are handled independently by one of our payment processing partner companies. These firms maintain their own error and credit card transaction logs, and are responsible for creating and adhering to their own privacy policies.

In what instances may Recovery Keys be obligated to provide information about its site visitors?

Recovery Keys cooperates fully with law enforcement, other governmental agencies, and third parties to enforce laws, defend intellectual property, and protect other rights. To this end, we may disclose the personal information of our registered visitors if and when:

• We’re required to do so by law
• We believe that such disclosure is necessary to protect us from legal liability
• We believe that we need to do so to protect someone’s safety

At Record Keys, we realize that you exercise caution when submitting personal information about yourself via the Internet. That’s why we are committed to maintaining your privacy and protecting the information that you share with us.

Cookie

A “cookie” is a small text file that a website can place on your computer’s hard drive in order, for example, to collect information about your activities on the site or to make it possible for you to use an online “shopping cart” to keep track of items you wish to purchase. The cookie transmits this information back to the Web site’s computer, which, generally speaking, is the only computer that can read it. Most consumers do not know that “cookies” are being placed on their computers when they visit websites. If you want to know when this happens, or to prevent it from happening, you can set your browser to warn you when a website attempts to place a “cookie” on your computer.

Recovery Keys Accepts All Major Insurance Coverages

Recovery Keys accepts most private insurance plans for our addiction treatment and recovery programs.Call us today at (904) 342-5965 to discuss your coverage and other financing options available to qualified applicants.

Recovery Keys is one of Northeast Florida’s leading providers of alcohol, drug and opioid addiction treatment and recovery programs with offices in Jacksonville and St. Augustine. Our caring and experienced team of board certified physicians, licensed counselors and addiction therapists are dedicated to helping individuals struggling with substance use and co-occurring disorders discover how to live a great life in health, balance and sobriety.