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Connecting multiple NBES0301 sensors to a NetBotz appliance causes the sensor to show N/A.

Issue:

Connecting multiple NBES0301 sensors to a NetBotz appliance causes the sensor to show N/A.

Product Line:

NetBotz

Environment:

NetBotz version 3 appliances
NBES0301 sensors

Cause:

Depending on the type of NetBotz appliance, only a certain number of spot leak detectors are supported.

Resolution:

The chart below details the maximum number of spot leak detectors supported for the noted NetBotz appliance.

NetBotz Appliance

Number of Spot Leak Detectors

Notes

NBWL0355/NBWL0356

2

Wall appliance which is POE

NBWL0455/NBWL0456

2

Wall appliance which is POE

NBRK0451

2

Rack appliance which is line powered

NBRK0551/NBRK0570

2

Rack appliance which is line powered

NBPD0150/NBPD0155

2

Each additional sensor pod MUST be line powered. Additional sensor pods may be added to support additional spot leak detectors, up to the number of supported sensor pods for the given NetBotz appliance.