enterprise content management ECM resource center

Healthcare IT solutions providers need to educate themselves — and maybe their clients, as well — on health IT-related regulations and on the solutions that meet their needs while keeping them in compliance.

EXECUTIVE COMMENTARY

I was asked by one of our peer group members to provide some advice as it related to the hiring and onboarding of a new salesperson. The potential hire did not have an IT industry background. So my advice to him was twofold, focusing around how to get the non-IT person up to speed and how to quickly integrate the new hire into their company.

In the first part of this series, I shared some strategies around onboarding a salesperson into a new industry. This article will focus on the second question of how to immerse a new hire in your company culture and expectations.

All IT companies are facing a shortage of qualified workers, and this is especially true for SMB owners. It seems as though the “big boys” have the competitive edge when it comes to compensation packages, perks, and benefits. In addition, the changes brought about via the Affordable Care Act have frustrated many employers, forcing them to reevaluate their benefit packages by dropping some benefits, adding additional benefits, or modifying the plans themselves.

I heard Verne Harnish speak at a conference a few years ago. He said many great things but the most impactful (to me at least) observation he shared was around coaching. He shared how Tiger Woods, who at this point was at the pinnacle of his career, was impacted by a coach.

When I was in college, I spent my summers working at a YMCA camp. I was responsible to keep all the trails, playing fields, and general areas mowed. I also did some general maintenance stuff around the camp as well. Occasionally, I would get to do some work down by the lake. It was here that I would witness hundreds of kids get in a canoe, many of them for the first time.

WHITE PAPERS & CASE STUDIES

To remain in business as long as East Texas Copy Systems (ETCS), which was established in 1945, you have to be vigilant of industry trends and embrace change. During the 2008 recession, ETCS unquestionably demonstrated these abilities, first by recognizing that copier, printer and paper usage were on the decline. And, secondly, noting that if it wanted to remain relevant, it needed to become an expert in selling the systems and solutions that were replacing its former office staples.

Knight Office Solutions (KOS) got its start more than 25 years ago supplying and servicing HP ® printers for its customers in the San Antonio, Texas region. Established in 1989, the company saw early success as an HP reseller and service partner, later adding other copier manufacturers into the mix, and opening a second location in Austin.

Picture this: you have got enterprise content management (ECM) figured out. Your documents are stored electronically, you route them electronically and you have abandoned the world of paper. You have arrived! That is, until, BOOM, one of your electronically stored documents needs a signature.

ABOUT ENTERPRISE CONTENT MANAGEMENT

Enterprise Content Management (ECM) is the way in which companies store and organize their documents and other content. It covers the management of all forms of information within an organization, from paper to electronic documents, email, and more. It encompasses the functions of records management and document management along with document conversion processes. Other aspects of ECM include capture, scanning, digital asset management (DAM), search, web content management, and collaboration.

The purpose of ECM is to manage the full information lifecycle, from creation through archival and disposal. ECM solutions are available on-premise as an application on an organization's network, as a service (software as a service or SaaS) where data is stored in the cloud, or as a combination of the two known as a hybrid solution.

ECM aims to increase organizational efficiency and reduce costs by allowing anyone in the organization to easily manage many documents from any location. ECM can simplify the storage, retention, version control, security, and regulatory requirements and provides superior control when compared to paper records by allowing organizations to set access levels and put viewing and editing restrictions on specific documents. In addition, by digitizing documents organizations reduce the risk of them being lost, stolen, or damaged.

FEATURED PRODUCTS

The OPEX AS7200t, newest version of the AS3690t document capture workstation -— is the unique one-step scanning platform completely reengineered for the ultimate in performance, security, and image quality.

Computhink ViewWise 6.2
Computhink® is committed to providing Integrated Document Management and E-mail Archival Solutions for the small to medium-sized Enterprise market. ViewWise® is designed to operate in multiple network environments, using your existing operational investment in Information Technology (IT), and yet continues to base principles of being user-friendly in the areas of installation, use, support, and maintenance.

Celerant Command Retail Integrated E-Commerce
Celerant Technology offers integrated, sophisticated Web sites that expertly manage and publish inventory directly from your Celerant Command Retail system. Whether your Website is professionally designed by one of our specialists or you choose to keep the same look and feel of your current Website, import tools are available to migrate from an existing site, with no manual labor required.

Panasonic KV-S4065CW High Speed Color Scanner
Panasonic's ToughFeed paper feed mechanism makes the Panasonic KV-S4065CW the solution to your document scanning needs. The Stapled Document Detection virtually eliminates stapled documents from being fed, the double-feed prevention system employs an ultrasonic sensor that detects the double feeding or originals during scanning and the Load Detection circuit allows the document hopper to automatically adjust its position to ensure reliable paper feeding.

MULTIMEDIA

For Business Solutions magazine readers who couldn’t attend Channel Transitions West on April 29, 2014 in Santa Ana, CA, Jake West, who manages Mercury’s business development team, shares in this video what he discussed with conference attendees, including finding recurring revenue streams for your business.

For Business Solutions magazine readers who couldn’t attend Channel Transitions West on April 29, 2014 in Santa Ana, CA, Doug Hall, business development director of AIM, the Association for Automatic Identification and Mobility, shares on video what he discussed with attendees at the conference.