Install the InkCase Installer which you have downloaded. Open the installer you should see this:

*Both Mac and Windows should see the same updater.

Step 3:

Connect the InkCase i7 Plus to your computer with the provided cable. Press and Hold the Power button at the right side on your InkCase i7 Plus for about 10 seconds. If successful, the installer should show “InkCase detected”. Click Next.

*If you are having a problem detecting the case in the updater, use a small, blunt object (for e.g., a pen), to press and hole the power button while connected to the PC/ Mac with the updater opened.