Still being billed despite cancelling the contract.

Hi can someone please stop sending me invoices for £0.00 for an account that was opened & closed the same day, because I found that despite the coverage indicator saying I was in an area covered by EE/Plusnet Mobile, I have none, in fact none in the surrounding area of approx 500m in diameter.

I have contacted PN Mobile before about this and was told it was sorted, yet I get another invoice saying that I owe £0.00, the last one said that I was in credit to £8.64 or something like it.

Re: Still being billed despite cancelling the contract.

Hi there thunderer. Sorry to hear of your issues: it sounds to me like the SIM hadn't been activated yet, but without accessing the account it's difficult to say conclusively. Signal can indeed be affected by building materials, etc, but coverage so at odds with our Coverage Checker hints at something more going on here.

Either way, I'd like to help you stop these invoices. Please send me a Private Message and I'll get the account opened up and sort that out for you