Learn to Access Your Council Tax Online

South Hams District Council is holding a series of drop in sessions around the district for those who would like a little extra help using their online services.

The Council has had online services for Council Tax and Housing Benefit for some years now, and is keen to encourage people to use all of the self-serve options that are available to them.

As new Council Tax bills start to arrive, this is the perfect time to show residents just how useful the service can be.

Cllr Simon Wright, Executive Member for Customer First at South Hams District Council: "From next week our residents will start to receive their Council Tax bills in the post. We really would encourage everyone to use our online Council Tax system to manage their bill. Once you have logged in you will find a list of frequently asked questions personalised with your information, such as your next payment, how much you owe and so on. You can see your payment history and apply for discounts and benefits.

"We know that not everyone is comfortable using these online systems, so we are providing these drop in sessions for anyone who would like to see how it works and get help logging on.

"So if you know someone who might benefit for a bit of support from our officers with the online system please do encourage them to come along, and we will help them get set up on their own mobile phone, tablet or laptop."

Council Officers will be available in various locations on the days and times listed below. They can show you how to register, view your bill, manage your details and set up a direct debit.

Customers will need to bring along their mobile phone, tablet or laptop, and their council tax account number, which they can find on their bill.

Day

Date

Place

Time

Thursday

15 March

Stoke Fleming Village Hall

9.00 - 10.00 a.m.

Thursday

15 March

Modbury - Poundwell Meadow

3.45 - 4.45 p.m.

Thursday

15 March

Modbury - Long Park

4.50 - 5.50 p.m.

Thursday

15 March

Loddiswell - Post Office Car Park

12.30 - 1.45 p.m.

Thursday

15 March

Blackawton Village Hall

10.45 - 12.00 noon

Thursday

15 March

Aveton Gifford Village Hall Car Park

2.00 - 3.00 p.m.

Thursday

22 March

Flavel Centre, Dartmouth

4.00 - 7.00 p.m.

Monday

26 March

Townstal Community Partnership, Dartmouth

6.00 - 8.00 p.m.

Wednesday

28 March

Kingsbridge Library Foyer

9.30 - 12.30 p.m.

Friday

13 April

Woolwell Centre

10.00 - 12.30 p.m.

Saturday

14 April

Totnes Library

9.30 - 12.30 p.m.

Tuesday

17 April

Dartmouth Leisure Centre

9.30 - 12.30 p.m.

Wednesday

18 April

Old School Community Centre, South Brent

10.00 - 1.00 p.m.

Wednesday

18 April

West Alvington Village Hall Car Park

9.00 - 10.30 a.m.

Wednesday

18 April

Malborough Village Hall Car Park

11.00 - 12.30 p.m.

Wednesday

18 April

Thurlestone Village Stores Shop Car Park

12.45 - 2.15 p.m.

Wednesday

18 April

Bigbury-On-Sea Beach Car Park

2.45 - 4.15 p.m.

Wednesday

18 April

Kingston Fire Station/Yellands Park

4.40 - 6.00 p.m.

Thursday

19 April

Ugborough Square

9.00 - 10.30 a.m.

Thursday

19 April

Ermington Fawn's Close

11.00 - 12.30 p.m.

Thursday

19 April

Holbeton Village Hall Car Park

1.00 - 2.30 p.m.

Thursday

19 April

Noss Mayo Tennis Courts Car Park

3.00 - 4.15 p.m.

Thursday

19 April

Newton Ferrers, Yealm Road

4.30 - 5.45 p.m.

Saturday

21 April

Watermark Centre, Ivybridge

10.00 - 12.30 p.m.

Monday

23 April

Flavel Centre, Dartmouth

1.00 - 4.00 p.m.

Tuesday

24 April

Sparkwell Village Hall Car Park

9.00 - 10.30 a.m.

Tuesday

24 April

Cornwood Villlage Hall/Square

11.00 - 12.30 p.m.

Tuesday

24 April

Lee Moor, Opposite Village Hall

1.00 - 2.15 p.m.

Tuesday

24 April

Wotter Methodist Church

2.30 - 3.45 p.m.

Tuesday

24 April

Bickleigh Church

4.00 - 5.30 p.m.

Wednesday

25 April

Wembury, Barton Close Car Park

9.00 - 10.30 a.m.

Wednesday

25 April

Brixton, Steer Point Road

11.00 - 12.30 p.m.

Wednesday

25 April

Yealmpton, Rose and Crown Car Park

1.00 - 2.30 p.m.

For a preview of how the online Council Tax System works, please see our short video below.