the waste of resources and time spent. That has to change. We are now at the precipice of a vast technological shift and if companies are not able to effectively training their employees and customers then they will lose market share, profits and eventually fail. Did you know that there are 14 different ways in which people learn? Did you know that your brain emits waves during a learning phase and actually changes the very chemistry of the central nervous system? Did you also know that if training is done correctly that it can save a floundering company to become profitable, propel a mediocre company to global status, or help maintain the best companies to continue their reign? This class is the beginning of a valuable journey for all organizations. Various successful learning and teaching techniques have been developed across many venues are presented and their successful implementation processes are shared.