If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.

Positions in this function include those responsible for providing process and operational support to the functions within Business Operations Family. Positions in this function may also be responsible for quality reporting, analysis and audits, and for developing plans and programs to support continuous quality improvement using applicable tools. *Employees in jobs labeled with ‘SCA’ must support a Government Service Contract Act (SCA) Agreement.

Required Qualifications:

High School Diploma / GED

Must be willing and able to travel locally 75%+ within assigned state

Must be flexible to work a variety of work schedules / hours

1+ years transportation experience

Ability to accurately type 35+ corrected words per minute

Prior experience in training and presenting information to groups

Access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area

Preferred Qualifications:

Prior experience in inspecting or auditing a plus

Prior audit experience and / or knowledge of Medicaid and State guidelines a plus

Soft Skills:

Basic knowledge of assigned state along with ability to read and follow maps

Ability to follow complex instructions

Ability to work independently with minimal supervision

Communication, Oral - Ability to communicate effectively with others using the spoken wordAbility to provide daily and weekly report on observations

Communication, Written - Ability to communicate in writing clearly and conciselyCustomer Oriented - Ability to take care of the customers? needs while following company procedures

Interpersonal - Ability to get along well with a variety of personalities and individuals

Problem Solving - Ability to find a solution for or to deal proactively with work-related problems

Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative

Relationship Building - Ability to effectively build relationships with customers and co-workers

Time Management - Ability to utilize the available time to organize and complete work within given deadlines

Physical Requirements and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this Job, the employee is regularly required to talk or hear

The employee is frequently required to use hands to finger, handle, or feel

The employee is occasionally required to stand, walk, reach with hands and arms and lift and / or move up to 25 pounds

Specific vision abilities required by this job include close vision

The noise level in the primary work environment is usually loud

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.

Job Location Information

Additional Job Detail Information

Employee StatusRegular

ScheduleFull-time

Job LevelIndividual Contributor

ShiftDay Job

TravelYes, 75 % of the Time

Telecommuter PositionNo

Overtime StatusNon-exempt

Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.