Please help with ota.

I am rooted and have deleated some stock apps from the phone. it downloads the update from the phone and then tries to install it it restarts and then says update was failed. could someone please tell me how i can get this to work? Thank you.

Dude, I'm so sorry. I was in the exact same position. I eventually unrooted, and took my phone back for another. I got a new razr, got the update that day and installed. Now I don't know if I want to root this one yet. I was fortunate to be able to return the other one. I didn't make a stock backup, which is the FIRST thing I should have done.

If you were like me and made the silly mistake of uninstalling bloatware on your original ROM without realizing it would affect OTA updates, you are NOT ALONE. If you were like others and you preinstall folder is the error, read this too! Just getting some random error? Try it anyway.

I made the same mistake, and I will tell you my story and maybe it will help you with your problem.

I first read issues about a pre-install folder, so I found a nice member that uploaded his preinstall folder that will work if you use RootExplorer and replace the original preinstall you have (make sure you clear your folder of everything first) and install his preinstall folder.

I solved this by using RootExplorer, going into /system/apps/ and pasting in everything I got from a folder I downloaded of a pre-OTA Droid RAZR that contains all of the bloatware you may or may not have removed. Just replace everything in your /system/apps/ folder with this. Don't clear it out before like the preinstall, just copy, paste, replace.

All of these finally solved my error and I was able to upgrade from .744 to .748 using the official OTA on my original rom. I re-rooted using the VooDoo RootKeeper app from the market, reinstalled RazrSafeStrap.apk (found here:http://www.droidrzr....tems-on-1-razr/), then had to restore system using the SafeStrap menu to ensure my enabled Safe System ROM ran again.

If anyone is still having issues please reply to this thread with the EXACT error the install is giving you, tell us whether you are using SafeStrap, what kind of OTA (forced or regular), and any other details we could find helpful. I struggled with this for a while and I worked hard to gather all this information. Keep diggin!

EDIT: If for whatever reason this didn't work for you... try looking on other forums. This was quite helpful to me and the DroidRzr website is very supportive. Don't give up!

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