Re: TV related charges on internet subscription only

Okay, after reading some similar posts--and Comcast responses--it appears this will be straightened out in next month's paper bill with appropriate charges and credits that account for the type and date of service changes. Still, it would seem fairly easy to automate changes to the TV and voice related charges based on changes to the underlying charges!

Re: TV related charges on internet subscription only

I also have a bunch of fees for tv service when I only have internet. These should not be showing up on the "manage service" screen. I understand they may show up on a bill that includes my past tv plan, but they absolutely should not be showing up under "current service". Maybe they will go away with my next bill, or maybe they won't, but it is annoying and frustrating to have these charges displaying on this screen which means I have to continuously audit my bill every month and talk to agents to correct problems.