This Is MS Multiple Sclerosis Community: Knowledge & Support

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I was diagnosed with MS on April 4th, but have been through testing since Feb. I was denied Medicaid, and then both them and my doctors told me to file for disability since I cannot work or drive due to my MS. On 4-25, I faxed them all the paperwork that was needed for me to fill out. I called about a week ago and the girl told me that all that she saw in the computer was the date August 10th. She told me she didn't know what that date means, so does anyone else that has had experience in this?

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If you are having a bad experience with call support personnel, if they are uncooperative or unhelpful, insulting, rude, stupid, whatever, just escalate: ask to speak with their managers or supervisors and don't waste your energy on them. Also, make sure you get their full names and employee numbers, if possible, to refer to in future telephone conversations.

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