If VIP Online Chat is offline, and I make a purchase, I must wait until it is online to provide information to process orders.

I use prepaid credit cards, single-use cards, that I have to provide a photo of my ID of everytime to prove ownership of a card that has no name/address.
I think is is absurd and I wish there was a function where imvu can flag my account for being known to use prepaid credit cards so I wouldn't have to wait.
Thank you.

Today I placed an order and VIP online chat was down for 10 hours. Longest wait of my life which ended at 1am just to get my credits processed._________________

If VIP Online Chat is offline, and I make a purchase, I must wait until it is online to provide information to process orders.

I use prepaid credit cards, single-use cards, that I have to provide a photo of my ID of everytime to prove ownership of a card that has no name/address.
I think is is absurd and I wish there was a function where imvu can flag my account for being known to use prepaid credit cards so I wouldn't have to wait.
Thank you.

Today I placed an order and VIP online chat was down for 10 hours. Longest wait of my life which ended at 1am just to get my credits processed.

It's not just you this happens to. It happens to all of us. It's iMVU's system checking for fraud. Even those with a saved payment method have to wait at times for their purchases to be cleared._________________