Higher ROI over a two-year period verses purchasing and internally hosting a help desk application

Lower TCO by outsourcing non strategic applications

Significantly increased employee satisfaction with the help desk

100 percent uptime using Giva 24 x 7

An additional layer of disaster protection and IT business continuity with third-party hosting

"Giva listens to Stroock's requests for enhancements and continues to evolve the service offering on a very timely basis. Giva has provided Stroock with a 'cult-like' commitment to customer service to continue to earn its business – a refreshing approach for a technology vendor."

Stroock & Stroock & Lavan

When compared with BMC® FootPrints™ by BMC Software, the Giva Service Management Suite resulted in: