TeamSTEPPS 2.0: Module 11. Implementation

Classroom Slides

TeamSTEPPS is a teamwork system developed jointly by the Department of Defense (DoD)and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication relating to patient safety.

Slide 1: Implementation Planning

Slide 2: Objectives

Slide 3: Shift Toward A Culture Of Safety

Image: The shift process has three phases.

Phase 1: Assessment. Pretraining assessment includes site assessment, culture survey and data/measures. Are these ready? If no, pass through climate improvement and return to pretraining assessment. If yes proceed to action plan and then move on to Phase 2.

Phase 3: Sustainment. This phase includes culture change: coach and integrate, monitor the plan, and continuous improvement. Continuous improvement includes going back to training to lead to more culture change.

In short: Set the stage, decide what to do, make it happen and make it stick.