In the content administration section you will be presented with a list of your aticles.

You can choose which content you would like to edit using the tab options, ‘Announcements’, ‘KB Articles’ or ‘FAQs’. Here you are presented with a list of the content the user has authored.

On this list, you will be able to edit existing articles, or create new articles. If the user has ‘Editor’ permissions, all articles will be available in this list. If the user has ‘Publisher’ permissions, then all articles will be listed, and the user will be able to publish and un-publish articles.

For details on creating Announcements, KB Articles and FAQs see the articles below

If the user is a ‘Publisher’ then the Tick and Cross icons can be used to publish or un-publish an article. Just click the icon to change the status.

Editing while browsing

You can also edit articles while browsing them. If the user has sufficient permissions then the edit and/or publish links will be displayed. Unpublished articles that the user has permission to edit will also be displayed with a highlighted background. You can change the background highlight colour in the settings.

Support Portal

Vote For Us!

Vote for it on the Joomla! Extensions Directory! Voting for our products helps attract more users, which leads to better products!You can also view a list of all our products on the JED here.

Testimonials

Great product and great people to manage tickets !
The support is very professionnal, and the product is easy to use.

And this product is living, improvemenst and updates are here !
Aymeric
@
2011-07-29, 04:25

Hi, this is one of the best Ticketsystem I've ever seen. The early Joomla3.0 Support is also very nice
Luap97
@
2013-04-13, 16:56

It's been a pleasure working with you fellas to provide the dutch translation. Thx for such a great extension
Wim Vandekerckhove
@
2011-07-28, 20:17

Fantastic product. The ticketed support system has helped me manage support requests effectively for my site. We have moved our documentation to the KB system, and the ratings have started to highlight where our documentation requires improvement. … read more

Fantastic product. The ticketed support system has helped me manage support requests effectively for my site. We have moved our documentation to the KB system, and the ratings have started to highlight where our documentation requires improvement. Fully open source, which is great as it has allowed me to make some customizations to accommodate my site. Would highly recommend!

williamsharry
@
2013-04-13, 16:43

Freestyle Support Portal provided me with a great professional support portal that really helped me and my customers.
Anonymous
@
2010-03-08, 11:54

http://freestyle-joomla.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters. The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.