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Net Folders troubles in Outlook 2000

I'm having major problems with Outlook 2000, in that I can only get net folders to work with half the PCs I try it on.

The situation is this: I'm trying to set up a system whereby users can share calendars with each other. The trouble is, I set up and install net folders on each workstation, but on some workstations, the sharing options in the file menu are greyed out.

I've tried everything that microsoft have published in Technet and in their forums, but nothing seems to have an effect.One thing I have noticed with my own workstation is that sometimes sharing is greyed out on my file menu, so if I exit and log off, then log back in, it is then available. If I log out yet again and go back in, it is then unavailable - it just doesn't make sense.

I'm a support technician and I'm under considerable pressure to sort this problem out, so if anyone can help then I would be very grateful indeed, as I've had this issue outstanding for some time now.

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Net Folders troubles in Outlook 2000

OK There are several factors that we need to look at. First thing, is this just Outlook 2000 install or is this from Office 2000 Suite? If you have installed the Suite OVERTOP of Office 97 or with Office 97 on board then you are describing a problem that I have expereinced. You will need to UNINSTALL ALL INSTANCES of office. This is not the easiest thing to hear, but that is what I had to do. What is happening (at least it's the explaination that MS gave me) is there are some DLL's that are NOT over written or changed when you do the Office 2k install. When you do the unistall of Office, this will allow the re install a little easier and you should see some changes. If this is a Stand Alone version of Outlook that you are using, andyou were previously using Outlook 98, then uninstall Outlook 98 and then install Outlook 2k over Outlook 97. The DLL's in outlook 97 are not as simialar as Outlook 98 and Outlook 2k are VERY similar.

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