HRC is being upgraded from 4.x to later versions and the old installation has not been cleaned out correctly.

Recommended Action

Ensure that 'Crystal Reports' software and third party applications that use Crystal Reports are not present on the machine.

1. Uninstall HRC completely.
- During uninstallation, the installer may ask the permission to delete some DLLs. Click 'Yes' for such messages.
- During uninstallation, the installer may ask permission to do file operations on some exe files. . Click 'Yes' for such messages.