How to get help

We use a mixture of different platforms to provide support to developers, so
review the options below to determine the best way to get help.

Note: These channels should only be used for developer issues. Feedback
about the core product should be submitted via the Feedback or
Report a problem links in the product user interface.

Questions and advice

We use the popular programming Q&A website
Stack Overflow
to field technical questions. The site is not run by Google, but you can
sign in using your Google account.

Stack Overflow contains questions on a variety of topics, and developers use the
tag [google-admin-sdk] to mark questions relevant to
this service. You may wish add additional tags to your question to attract the
attention of experts in related technologies.

Before posting a new question for the first time, please take a moment to read
through the Stack Overflow FAQ. The site and its
community have guidelines and tips that you should follow to help ensure your
question is answered.

Problems & errors

If you're encountering an error with the API, you should start by searching or
posting to Stack Overflow as mentioned above. Try to isolate the problem as much
as possible and post only the relevant sections of code.

Bugs

If after you've tried the above options and you have determined that the cause
of a problem is due to a bug in the service itself, you can
search our Issue Tracker
to determine if it is a known issue. If it is, you can star the issue (click the
star next to the issue number) — we prioritize bugs that receive more
stars. You can also add comments to existing issues, but you should only do this
if you are adding context or additional information about the problem.

If the issue is completely new, you can
report it on our Issue Tracker
as well. If you do, please ensure you include the following information in your
bug description:

A description of the problem, and the behavior you expected instead.

A list of steps and a small snippet of sample code that can be used to
reproduce the problem.

A description of the output you expect and what actually occurred. Include any
error messages you receive.

Missing features

If there is a feature or functionality missing that you would like to use, you
can search our Issue Tracker
to determine if others have requested it. If it has already been requested,
please star the issue (click the star next to the issue number) — we
prioritize bugs that receive more stars. You can also add comments to existing
issues, but you should only do this if you are adding context or additional
information about the problem.

If the feature hasn't been requested yet, you can
file a feature request on our Issue Tracker.
Please describe the specific functionality you would like to see added, as well
as reasons you think it's important. If possible, include specific details
about your use case and the new opportunities the feature would allow for.