Payment Methods

ChindoMart is a wholesale B2B platform to ease the buyers and sellers’ cross-board transactions between China and India. We have MOQ requirement for each products selling online. However ChindoMart provide a online payment service for sellers against stock items in ChindoMart warehouse with authorized payment collection system. The buyers has to be noted online stock quantities availability before making payment and make actual amount payment as per stock status. ChindoMart offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that ChindoMart’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. You may use Internet Banking, Gift Card, Cash on Delivery and Wallet to make your purchase. ChindoMart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India.

Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on ChindoMart?

There are NO hidden charges when you make a purchase on ChindoMart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. Delivery charges may be extra depending on the seller policy. Please check individual seller for the same.

Can ChindoMart accept Cash on Delivery?

At this moment, ChindoMart only accept online payment system or payment at ChindoMart headquarter office. Only Indian Rupees accepted.We may accept cash on delivery later on.

How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in India and 21 other countries.

Credit cards

We accept payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.

Debit cards

We accept payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

Is it safe to use my credit/debit card on ChindoMart?

Your online transaction on ChindoMart is secure with the highest levels of transaction security currently available on the Internet. ChindoMart uses encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on ChindoMart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

What steps does ChindoMart take to prevent card fraud?

ChindoMart realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team. In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologize for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions. ?

What is a 3D Secure password?

The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the “Verified by VISA” and “Mastercard SecureCode” services, respectively.

The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

How can I get the 3D Secure password for my credit/debit card?

You can register for the 3D Secure password for your credit/debit card by visiting your bank’s website. The registration links for some of the banks have been provided below for easy reference:

State Bank of India

ICICI Bank

HDFC Bank

Punjab National Bank

Axis Bank

Corporation Bank

Andhra Bank

Bank of Baroda

Standard Chartered India

Union Bank of India

Central Bank of India

Citibank

Deutsche Bank

Dhanlakshmi Bank

IDBI Bank

Canara Bank

IndusInd Bank

Federal Bank

Kotak Mahindra Bank

Karur Vysya Bank

Oriental Bank of Commerce

South Indian Bank

Vijaya Bank

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Can I make a credit/debit card or Internet Banking payment on ChindoMart through my mobile?

Yes, you can make credit card payments through the ChindoMart mobile site and application. ChindoMart uses encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.