@Douglas-Kryder This post refer to another issue. It seems what we observe now is something different. If you look at the logs now you will get "auth error" which I think there is something wrong with accessing the cloud. Unfortunately no response from Onion. Frankly speaking, if this doesn't work I won't buy more items :(

when i see two threads with a title "can't register device on cloud" with one marked resolved. to me they involve the same issue. namely, can't register device on cloud. now, there may be different reasons for not being able to register but the issue is the same. i realize you see it differently i was just clarifying my viewpoint. the later thread spawned off the original thread using the same title.

I can also confirm my Onions are happily in their vegetable patch. Not sure what the farmers did but I'm happy it's resolved! Much appreciated :D

@Douglas-Kryder the issue was indeed the same from a user perspective, but the fix was different. And apologies for re-using the thread name, I'm sure it's delightfully caused minor confusion to some xD

@gavin-munday Thanks! Now I know for next time how to get their attention :)