IMPORTANT: If you are connecting more than one Wix store, make sure you log out of the other stores or use an incognito window. Otherwise, your browser cookies will redirect you back to the first store.

Connect Wix to ShipStation

From ShipStation:

1. Go to the Settings icon in the toolbar.

2.Select Selling Channels and then Store Setup from the left-hand sidebar.

3. On the new page, click +Connect a Store or Marketplace.

4. Select Wix from the list of stores (scroll down the list or use the pop-up search bar).

5. Click Connect in the pop-up window. You will get directed to the Wix page to login.

6. Log in to your Wix account.

7. Select ShipStation [your site] from the list. Agree to the requested access permissions (Wix will display a list of all the permissions).

8. Install the ShipStation app. Upon completion, you will be redirected back to ShipStation to set your store settings.

From Wix:

1. Login to your Wix account.

2. Go to the app store and select ShipStation [your site] from the list. Agree to the requested access permissions (Wix will display a list of all the permissions) to install the ShipStation app.

3. Review your Wix store in ShipStation. You will get redirected to ShipStation, and if you have a ShipStation account, the store will be auto-created for you - if not, you will be prompted to start a ShipStation trial.

Using Wix with ShipStation

The following tables cover Wix and ShipStation statuses, what information imports into ShipStation (customer notes, requested service, ordered items) from Wix, and other features, settings, and parameters.

Unique Features

Wix allows for Point of Sale (POS) or in-store pickup orders. These will not import into ShipStation by default.

Import Pick-up Orders Settings

​

Wix users often have an 'in-store-pickup' option. ShipStation can be configured to [import these orders for the user].

In the [store settings], the first time you check [the setting Import Pick-up Orders], it will automatically create a tag, filter, and automation rule to mark in-store pickup orders when imported. Users can [modify filter, tag, and rule after the fact] if they want to use them in other ways.

Known Limitations

Description

Notes

No marketplace notifications to Wix from ShipStation

​

The folks at Wix are developing and building the endpoints ShipStation needs to send marketplace notifications.

You can update the order multiple times, but Wix will only store and show on the order the most recent tracking number.

No Inventory Level Tracking

ShipStation does not pull inventory levels from Wix.

Marketplace Import and Export

Settings

Description

Default Status Mappings

​​Awaiting Payment:​​ Unpaid, Not Paid

​

​​Awaiting Shipment:​​ Paid

​

​​Shipped:​​ Fulfilled

​

​​Canceled:​​ At this time, Wix orders cannot be canceled or changed in Wix, such as shipping address.

​

​​On-Hold: ​​Not Available

​

​​Pick Up Orders:​​ Wix allows for an option to pick up in store. These orders will contain a pickup object with relative information. These orders will not import into ShipStation by default, but they can be imported via store settings.

Custom Statuses

Not supported

Custom Field Mappings​

Not supported

Refresh Date Limit

Unknown at this time.

Marketplace Timezone

Wix will specify the timezone for all order-date values.

Import Notes

Supported

Notes from Wix (i.e., Notes From Buyer) will import into Customer Notes in ShipStation.

​

Gift Features

Not supported

Requested Service (Marketplace Value)

Supported

Import Order Level Weights

Supported

Can specify if order weight is in kilograms, pounds, or unspecified

Import Dimensions

Not supported

Coupons / Discounts

Wix users can see the coupon applied to the order in ShipStation and on ShipStation packing slips to help with fulfillment.

Wix users can choose to import discount codes in order notes instead of having the code on the order as a line item. See store settings.