Welcome to the Houston Permitting Center's eServices Web Portal

eSERVICES is the Houston Permitting Center’s self-service portal—designed to make it easier for you to achieve your goals while complying with the City’s regulations.

Click on the tabs below to learn about our available eServices. More convenient self-service options will be added in the near future as we continue working to improve your customer experience.

NOW AVAILABLE: Electronic Plan Review

Electronic Plan Review (EPR) is currently available for:

Residential building construction projects (except One-Stop)

Commercial building construction projects (except One-Stop)

Projects within the City's right-of-way or tying to City utilities (Office of the City Engineer)

Sign Administration

Use of EPR is voluntary, but a project must be submitted entirely online or entirely by paper. The two submission methods cannot be mixed.

Two online systems — iPermits and ProjectDox — are used to complete specific functions in the plan review process. Separate logins are required for each system; however, the same email address and password may be used to set up each system account.

There are two types of user accounts available: Licensed and Non-licensed. Texas state licensed engineers and engineering firms must create a licensed account. In addition, individuals and organizations with an advanced pay account (APA) must create a licensed account type. All other users will create a Non-licensed account. Note, the account type will not affect users’ access to EPR related forms and functions.

Effective February 2, 2017, payments made via credit card or electronic check will no longer be assessed a convenience fee. Effective February 9, 2017, American Express will be an accepted credit card type.

Please note the iPermits URL has updated to the secured version (https). If you are experiencing issues logging in, please check to make sure the appropriate link is being used and saved bookmarks are updated. Refreshing or deleting your browser’s cache may also resolve the log in issues.

Generate a Q-Flow eTicket for a walk-in service from their computer or mobile device

Appointments and eTickets are currently offered for limited services. If you do not see your service listed after selecting your option at the link below, please use the Q-Flow kiosk in the lobby when you arrive at the HPC.