More about Avani Sepang Goldcoast Resort

9.6

Exceptional

"I love the hotel."

AFIZATUL A.

|

January 14, 2019

An overview

Surrounded by the sheltered waters of west coast Peninsular Malaysia, Avani Sepang Goldcoast Resort offers a secluded tropical hideaway that blends easy accessibility with a feeling of getting away from it all. Set along Sepang’s 22 kilometre shore, the property has a mainland beachfront setting with lush gardens and a palm structure built on stilts which extends over warm shallow waters. The overwater palm features 315 contemporary Polynesian-inspired guest rooms and villas, all with a sea view.

A property designed for every age and interest, we offer an action packed daily programme, including beach and garden activities. Some activities for the family include bicycle and mangrove tours around the local area, which takes one back to nature. To simply unwind, one can sunbathe and take refreshing dips in the resort’s swimming pool. Taking relaxation to a whole new level, AVANI SPA pampers guests with a choice of results-driven treatments for total wellbeing.

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What they offer

6.0

Review score

"The Spa was amazing 5 Gold Stars."

BRYN

|

December 23, 2018

Popular facilities

Fitness center

Spa

Kids club

Garden

Swimming pool [outdoor]

Massage

Restaurants

Languages spoken

English

Dutch

Tamil

Chinese [Cantonese]

Indonesian

Thai

Chinese [Mandarin]

Malay

Internet access

Free Wi-Fi in all rooms!

Wi-Fi in public areas

Fitness & recreation

Game room

Things to do, ways to relax

Canoeing

Karaoke

Swimming pool [outdoor]

Dart board

Massage

Table tennis

Fitness center

Private beach

Tours

Garden

Sauna

Water sports (non-motorized)

Hot tub

Spa

Wind surfing

Dining, drinking, and snacking

Bar

Poolside bar

Room service [24-hour]

Coffee shop

Restaurant [halal]

Grocery delivery

Restaurants

Services and conveniences

Concierge

Dry cleaning

Luggage storage

Currency exchange

Gift/souvenir shop

Safety deposit boxes

Daily housekeeping

Laundromat

Shops

Doorman

Laundry service

Smoking area

For the kids

Babysitting service

Kids club

Swimming pool [kids]

Family room

Playground

Access

Check-in/out [express]

Elevator

Pets allowed

Check-in/out [private]

Facilities for disabled guests

Security [24-hour]

Check-in [24-hour]

Front desk [24-hour]

Wheelchair accessible

Getting around

Airport transfer

Car park [nearby]

Shuttle service

Bicycle rental

Car park [on-site]

Valet parking

Car park [free of charge]

Rental car

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Nearest essentials

Airports

Kuala Lumpur International Airport (KUL)

17.1 km

42 minutes

Sultan Abdul Aziz Shah Airport (SZB)

60.7 km

Public transportation

Port Dickson Bus Terminal

14.8 km

58 minutes

ERL Railway Station - KLIA

17.2 km

47 minutes

Hospital or clinic

Rauna Mahys Testing & Servicing

14.8 km

57 minutes

Distances shown are straight-line distances on the map. Actual travel distances may vary.

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What's nearby

Popular landmarks

Mid Valley Mega Mall - 57.6 km

Thean Hou Temple - 57.96 km

Sri Maha Mariamman Temple - 60.37 km

Petaling Street - 60.5 km

Pavilion Kuala Lumpur - 61.05 km

Aquaria KLCC - 61.53 km

Kuala Lumpur City Centre (KLCC) - 61.86 km

Suria KLCC - 61.96 km

Petronas Twin Towers - 62.06 km

Batu Caves - 71.37 km

Nearby landmarks

Bagan Lalang Beach - 390 m

Pusat Perubatan Pusrawi - 15.15 km

Tourism Malaysia at Kuala Lumpur Int'l Airport - 17.16 km

Kuala Lumpur International Airport - 17.2 km

Nooodles Satellite Building - 17.26 km

ERL Railway Station - KLIA - 17.32 km

Sepang International Circuit - 18.56 km

Sepang F1 Circuit - 18.61 km

ERL Railway Station - Salak Tinggi - 25.19 km

Paya Indah Wetland - 29.42 km

Distances shown are straight-line distances on the map. Actual travel distances may vary.

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Property's guest policies

Children and extra beds

Minimum age of guests is: 0 year(s).

Guest's age

Extra bed

Infant 0-3 year(s)

Stay for free if using existing bedding.

Baby cot/crib available upon request

Children 4-12 year(s)

Stay for free if using existing bedding.

Extra beds may be requested directly from the property; additional charges may apply

Guests 13 years and older are considered as adults

Extra beds may be requested directly from the property; additional charges may apply

Others

The property provides shuttle service to nearby areas. Kindly contact the property for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds are dependent on the room you choose. Please ask the property for more details.

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Some helpful facts

Check-in/Check-out

Check-in from: 03:00 PM

Check-out until: 12:00 PM

Getting around

Airport transfer fee: 350 MYR

Distance from city center: 82 km

Travel time to airport (minutes): 45

The property

Number of bars/lounges
: 2

Number of restaurants: 5

Number of rooms : 315

Year property opened: 2009

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Love the place, so beautiful esp when sunset, the bfast + staffs + room also nice, the bfast varieties, luv that, but the only turndown is the pool, its quite small for a big place like this, & there one time our keyroom not functioning n have to wait quite long time in such hot weather for the staff to come fix it, n no apology, hope u guys can fix that, others are okay,

Reviewed March 06, 2019

Dear Diana, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort. Responded 07.03.2019 @ 09:43 hrs.

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Avani Sepang Goldcoast Resort

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8.0

Excellent

MOHD from Malaysia

Family with young children

Two Bedroom Villa

Stayed 1 night in March 2019

great staycation”

It was a very nice to stay. The major love for this hotel is the spacious room. The bathtub is on the floor, which is very safe for children to bath in. But unfortunately the pool was very dirty & the water is green color. we decide to play in the pool anymore. The dinner food at Perahu Restaurant was bad. not worth for money at all. But breakfast spread is sooo much better. We all enjoyed the breakfast more. Room service also very good. the food still warm when it arrived.

Reviewed March 04, 2019

Dear Mohd, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort. 05.03.2019 @ 08:54 Hours.

Responded March 05, 2019

Avani Sepang Goldcoast Resort

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8.0

Excellent

ZATY from Malaysia

Family with young children

Superior

Stayed 1 night in March 2019

BEAUTIFUL SCENERY YET SO PEACEFUL”

Been here for birthday trip. Satisfied with the hospitality from shuttel van/ buggy/receptonist/foods.
The bed and pillow are exceptionally comfortable. Good wifi. Just a heads up, if you are thinking to take a dip in the pool, please wear a proper swimming attire as they are very strict of the rules there.

Reviewed March 04, 2019

Dear Zaty, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort. 05.03.2019 @ 08:53 Hours.

Responded March 05, 2019

Avani Sepang Goldcoast Resort

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8.0

Excellent

Goh from Malaysia

Couple

Superior

Stayed 2 nights in February 2019

Relaxing Stays”

If you are looking for somewhere to relax your body and peace your mind, Sepang Gold Coast will be a very good choice.
Enjoying the scenery and the peaceful atmosphere. The staffs are all very friendly and helpful especially Anuar. He is very nice to all the guests and being so helpful to us. Thank you so much to offer us helps.
Although we were having some reservation arrangement conflicts between the reservation team and restaurant, The front counter staffs Eva, Gasturi and Eda helped a lots to solve the problems. Thank you so much for helping.
We tried on the buffet breakfast, buffet dinner and also the room service foods. All actually not so satisfied. Especially the room service food which served in cold condition. Not much choices for buffet dinner which I personally felt that is overpriced comparing to what they had served. The breakfast is slightly better compared to the dinner n room service we had.

Reviewed February 22, 2019

Dear Goh, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Receiving feedbacks is a great help to us and we will ensure look at areas of concern for our improvement going forward. Thank you again for participating and we look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort. Responded on 22/2/2019

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Avani Sepang Goldcoast Resort

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9.6

Exceptional

Hazura from Malaysia

Family with young children

Superior

Stayed 1 night in March 2019

Overall experience is wonderful but it could be better if the swimming pool would be bigger. ”

The swimming pool is congestion as it could not accommodate a big crowd of guests especially on the weekend.

Reviewed March 05, 2019

Dear Hazura, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort. 05.03.2019 @ 11:56 Hours.

Responded March 05, 2019

Avani Sepang Goldcoast Resort

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10.0

Exceptional

Shazana from Malaysia

Family with teens

Superior

Stayed 1 night in February 2019

Romantic Scenery”

Romantic and super scenery of morning sunrise experience. Yet the price is above the sun for a room situated at the trunk and can only see the jelly fishes, we want to terjun tiruk from balcony, it should have been cheaper for Malaysia Baharu.

Reviewed February 06, 2019

Dear Shazana, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.

Responded February 06, 2019

Avani Sepang Goldcoast Resort

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9.2

Exceptional

Kok from Malaysia

Couple

Superior

Stayed 1 night in March 2019

Nice place for relax ”

Everything nice, have a great stay. Definitely will revisit again for longer stay

Reviewed March 03, 2019

Dear Kok, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort. responded 04.03.2019 @ 08:55 Hours.

Responded March 04, 2019

Avani Sepang Goldcoast Resort

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4.8

Anthony from Malaysia

Family with young children

Two Bedroom Villa

Stayed 2 nights in December 2018

Poor Maintenance and Facilities”

Made a last minute trip to this Resort, was greeted by a very poorly mannered Buggy Driver. Immediately lodged a complaint to the Hotel Manager via email (as it was already very late, 12midnite) but receive no response till a day before check-out saying the Resort Manager is available to see me during my check-out. Receive only a satisfactory answer as he tried to brush off the incident by saying the staff shall be reprimanded. As for the Resort itself, food was satisfactory, pricing on the high side but the worst is the cleanliness as my Chalet (Two Room Villa) has air-con vents covered with dust. This so-called 5-Star Resort definitely does not live up to its name, shall not be returning and shall also not be recommending to my friends.

Reviewed February 27, 2019

Dear Anthony, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. Thank you for your comments, I apologize for the shortcomings that you encountered during your last stay with us. Receiving constructive feedback on helps us a lot, and as such, we will certainly have a look at areas of concern in a positive manner and rectify them as a matter of urgency for our improvement going forward. Thank you for staying with us, and we look forward to another chance to serve you. Kind regards. The Management, Avani Sepang Goldcoast Resort. Responded 28.02.2019

Responded February 28, 2019

Avani Sepang Goldcoast Resort

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8.4

Excellent

Rajanderan from Malaysia

Family with young children

Family Villa

Stayed 2 nights in February 2019

Excellent”

Nice location and nice hotel. All staff are very friendly and helpful especially Anuar, the baggie driver. Nice scenery, especially in the evening. The breakfast was very good (curry mee was delicious). I have 2 suggestions; the parking lot need to be nearer to hotel and hope the management will increase the frequency of baggie, especially on weekends, particularly on check out time. Overall very good.

Reviewed February 21, 2019

Dear Rajanderan, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. We appreciate your feedback and suggestion and it is a great helps to us. We will certainly have a look at areas of concern in a positive manner as a matter of urgency for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort. Responded on 21/2/2019

Responded February 21, 2019

Avani Sepang Goldcoast Resort

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8.4

Excellent

Jee-Jeng from Malaysia

Family with young children

Two Bedroom Villa

Stayed 1 night in February 2019

Areas for improvement and well done”

I could not release the water from bathtub after shower. Staff came late and didn’t manage to fix it before our check out. Swimming pool seems not clean due to the visibility in the water.
Villa design is good for family.staff of Chinese Restaurant has provided best service. Buggy service is slow but I like the ride.

Reviewed February 05, 2019

Dear Jee-Jeng, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.

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Avani Sepang Goldcoast Resort

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8.0

Excellent

Hye from South Korea

Solo traveler

Superior

Stayed 1 night in January 2019

very nice place but there is really nothing to do. ”

it is really far away from anywhere... once you get in there, you should just expect to stay inside your room and that's pretty much it though there is an outdoor swimming pool you can use and a bike you can ride around the resort.

Reviewed January 31, 2019

Dear Hye, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.

Responded January 31, 2019

Avani Sepang Goldcoast Resort

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10.0

Exceptional

Nur from Malaysia

Couple

Superior

Stayed 1 night in January 2019

Great Hospitality”

Loving the great hospitality from the hotel staff and the amazing view.
We had a wonderful staycation. The bed and pillow are exceptionally comfortable. Good wifi.
Just a heads up, if you are thinking to take a dip in the pool, please wear a proper swimming attire as they are very strict of the rules there.

Reviewed January 22, 2019

Dear Nur, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.

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Avani Sepang Goldcoast Resort

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8.0

Excellent

Sean from Australia

Couple

Superior

Stayed 1 night in January 2019

Facility, staff and scenery were fantastic!!”

This is a great place to stay, though I don’t think it is a place for tourists and wouldn’t recommend it to anyone I know. The staff were great don’t get me wrong but the majority of the guests are of a certain ethnicity and went out their way to make my wife feel uncomfortable. There were plenty of finger pointing, staring and rude remarks. Upon leaving we had a comment made to us by one of the guests with something along the lines of “why did you come here, tourists don’t stay here, it’s only for us muslims.” Very dissatisfied and disappointed as this was the first night of our honneymoon.

Reviewed January 22, 2019

Dear Sean, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.

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Avani Sepang Goldcoast Resort

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8.0

Excellent

Kim from Hong Kong

Family with teens

Family Villa

Stayed 2 nights in January 2019

Very Nice scenic views and friendly staffs”

The gym and swimming pool are small; however, it is nice to jog within the hotel premises, could enjoy a 3-4 km jog. For nice photo shooting, sunset view from the swimming pool and for sunrise, just go to the end of the lane facing the sea. The beach when at low tide, there are a few patches of water in sea bed, you can capture the reflection of your image and yourself at correct angle. At night time, the fire show is a must see.
If you challenge out to the left of the hotel, you will find a few seafood restaurants, the price is ok and foods are fresh. It is an outdoor premises and basic in facilities.
The staffs from the front desk or restaurants are nice and helpful.
There is free shuttle to downtown Kuala Lumpur and Mitsui outlet park. There is free shuttle from airport to Mitsui too, only within 10 minutes drive away. You can plan out yourself.

Reviewed January 19, 2019

Dear Kim, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.

Responded January 22, 2019

Avani Sepang Goldcoast Resort

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9.6

Exceptional

AFIZATUL from Malaysia

Family with young children

Superior

Stayed 1 night in January 2019

nice hotel”

i love the hotel..the room and the staff working there..they are very friendly..i took buffet for lunch, dinner and breakfast..for me, the food just so so only...the rest are good..will come back again for short stay

Reviewed January 14, 2019

Dear Afizatul, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings encountered during the stay and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.

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Avani Sepang Goldcoast Resort

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8.0

Excellent

siti from Malaysia

Family with young children

Superior

Stayed 1 night in January 2019

Nice for stay”

Ideal for those who are looking for relaxing place , honeymoon or anniversary . Nice view from balcony . Variety breakfast . But please improve the cleanliness in room especially the bed . A bit dust in the bed . But overall is okay .

Reviewed January 04, 2019

Dear Siti, Thank you for taking the time to send your feedback to the travel community at large through Booking.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner and rectify them as a matter of urgency for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.

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Avani Sepang Goldcoast Resort

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8.4

Excellent

Chuen from Malaysia

Couple

Superior

Stayed 3 nights in December 2018

Excellent getaways!”

The location is a bit secluded however the hotel offers everything you need and a peaceful place for relaxation.
Thoughtful of the hotel to provide buggies, bicycles and transportation to reduce the travelling distance and hassles.

Reviewed December 31, 2018

Dear Valued Guest, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.

Responded January 03, 2019

Avani Sepang Goldcoast Resort

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8.0

Excellent

Looi from Malaysia

Solo traveler

Superior

Stayed 1 night in November 2018

Pls check properly about the payment. ”

Because i booked last minute at agoda with low price . i already make full payment when i check in at night time , but the morning shift when i check out . calling me 3 times asking me to payment other half payment . funny~ said his college forget to collect other half payment with .

Reviewed December 28, 2018

Dear Looi, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner and rectify them as a matter of urgency for our improvement going forward. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.

Responded December 28, 2018

Avani Sepang Goldcoast Resort

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8.0

Excellent

Harvinder from Malaysia

Couple

Superior

Stayed 1 night in December 2018

The best staffs in Avani”

starting of my husband birthday was awful as it started with a fishy smell from my first 2 rooms but with the assistance from Shoba (Manager) and the other crew, Cindy, Syendy, Anuar,Erica, Hanan and Aidul. They help me out in surprising my husband and also changed to a better room without Fishy Smell.
Thank you guys, you all are the best.

Reviewed December 27, 2018

Dear Valued Guest, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.

Responded December 27, 2018

Avani Sepang Goldcoast Resort

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8.0

Excellent

Ratenah from Malaysia

Family with teens

Two Bedroom Villa

Stayed 1 night in December 2018

Very good”

Last year when we were there, the checking in took so long ...had to wait an hour in the queue and another hour for the room to be ready even though it was already 4pm. This time the resort allowed on line check in...so it was much faster upon arrival at the resort. Another improvement is that breakfast was also served at two different restaurants. Again we stayed at the 2 bedroom villa and loved it as much as we did the first time.

Reviewed December 16, 2018

Dear Ratenah, Thank you for taking the time to send your feedback to the travel community at large through Agoda.com. We're very grateful that you took the time to post generous comments, after your recent visit to Sepang. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. We look forward to welcoming you back to AVANI Sepang Goldcoast Resort in the very near future. Kind Regards. The Management, AVANI Sepang Gold Coast Resort.