Kimmy Nails & Beauty

Contact Numbers

Reviews

Terrible quality and extremely poor service

Service

Quality

Value

The poor reviews I found online for Kimmy's aren't surprising to me after my recent trip to the Bedminster salon for a manicure.
I was rushed when making my decisions on colour and design, and then she completely ignored and dismissed my ideas of how I wanted the nails to look saying 'she thought it looked better this way' - I thought that the customer was always right!?
There were other people waiting and so Kimmy rushed through my appointment
resulting in extremely poor quality - I could've done better myself on my own hands!!
I went back the next day, not happy with the result and politely asked if a few alterations could be made. I was made to feel as if I was being unreasonable, staff were hostile and defensive.
When I pointed out that the woman was about to use a colour I disliked, Kimmy butted in with "DON'T TELL HER WHAT TO DO, SHE KNOWS WHAT SHE'S DOING!!!"
I was shocked and disgusted with the service.
To top it all off, the nail varnish came off within 2 days. Waste of money. Appalling beyond belief.