We did a survey over the phone and told we won a free holiday for 7 nights in Spain (Malaga). We were told to pay £99 for the holiday. We donít remember being told about the cooling off period but felt pressured to get into the contract. We were promised that the contract will be 19 years and our property will be sold and we would benefit. We feel the paying of maintenance fees is unfair as we already pay towards our property as promised. We have used the service three times and had a poor experience. Pressurised to purchase more.

First bought in 2009, paid full amount by credit card.Paid £3,000. Six months later had a phone call offering another 20,000 points for £800 plus. This was over 50+ which we have found out is illegal. My husband has also suffered a stroke and we are no longer able to use it plus m/fees are too high.

We were approached in the street adjacent to the hotel.The initial meeting was quite intense and took approx. 3 hours. They told us that we could take holidays anywhere in the world and would only pay a flat rate, regardless of location for the accommodation.We were given breakfast and at the end of the meeting, champagne.We were told that if we didnít use the facility we wouldnít pay maintenance fees.We were told that we could exchange weeks, but this never happened, we were told that we cannot swap directly.We have never used the facility.

We first bought in 2001 in Spain.During a holiday in USA we were coersed into changing to USA points system as told it was better for the exchange , this proved to be untrue. On return to Spain we were pressurised into changing into fractional which again turned out to be a mistake and the m/fees have risen to nearly £5,000 a year.We feel we have been continually lied to and mis-sold.

Holiday timeshare tout in resort.Full amount was taken on the day via visa. 14 days were given but on holiday most of that time anyway. We did feel pressured into buying the timeshare. We were told that we had a floating week we could take during the year apart from Xmas & New Year and July & August. We feel we have been miss sold as we were asked to pay a further £2,900 to enable us to book at any time during the year except for July & August & Xmas period. W refused and were told that we can book any week during Jan, Feb, Nov & December (excluding Xmas). We used the week in 2016. We were pressured at the time to buy the extra periods at a value of £2,900.

Given hard sell.Told get full value back after 3 years.Havenít been able to find a holiday we want so have never used points.Offered free holidays which never materialised.Offered to get rid of original timeshare which they didnít.No cooling off period.Offered a free holiday to go and sort out the original sale.Emailed RCI about getting rid of points Ė no reply.

First purchased in 2010 Infiniti Points in Tenerife, used the system for many years but maintenance fees have become too expensive. In 2012 went to Portugal and told them we wanted out of the timeshare. Were told that if we paid another £3,714 we could surrender our timeshare is 5 years with no penalty. What happened was they sold us another timeshare and this would not terminate our original agreement. We were scammed.

First contacted when on an exchange through RCI.Informed of cooling off period.Pressured in so much as told deal would only last that day.Promised this was an investment with a good return.Completely assured this was an investment in a piece of property.Misrepresentation of Fractional points.No complaints with CLC holiday company but totally deceived by selling process.