SIOUX FALLS, S.D.--(BUSINESS WIRE)--Capital
Services recorded another year of solid growth in 2016, again
delivering strong-performing card assets for its financial institution
clients while addressing emerging market pressures in the card industry.

Serviced accounts were up more than 17 percent in 2016 over 2015, with
the company surpassing the milestone of 800,000 accounts managed.

Capital Services, founded in 1998, focuses on asset origination to
create successful card payment programs for its clients. To maximize
return on assets, Capital uses sophisticated tools to analyze and manage
those programs. The Capital Services approach starts with proprietary
score cards that are built from its ViPRSM
profitability system. Capital then can monitor and manage portfolios
at an account-level basis, giving a financial institution the visibility
needed to develop performance-boosting strategies.

Like so many companies, Capital Services experienced an increase in card
fraud attempts in 2016, which CEO Chuck Hendrickson said was partly due
to criminals’ efforts to target those cards that have not yet been
transitioned to the more secure chip cards.

“We were able to mitigate our fraud losses with a number of new
strategies that we put into place,” Hendrickson said. “On the analytics
side, we are constantly mining data to detect fraud and then take rapid
action to stop it. As challenging a year as it was, we emerged from 2016
with ever-stronger skill sets within the company.”

Hendrickson also cited market saturation as a challenge in 2016. “It is
no secret that the number of credit card holders has risen to levels we
have not seen since 2008,” Hendrickson said. “We continue to test
different products and build out different channels to reach our
client’s target market.”

Hendrickson also pointed to continued growth in 2016 across the various
portfolios managed by Capital Services, reaching 820,000 accounts. He
credited the year’s performance to the ongoing commitment of the
company’s employees.

What Capital Services does differently is to leverage the power in the
card assets through a focus on the fundamentals of acquisition costs and
key performance indicators in order to assign the right product to the
right offer. Using its integrated asset management and servicing
platform, the company has the ability to build and deliver comprehensive
solutions that others cannot provide. The Capital Services system
includes portfolio management, compliance services, financial modeling,
and managed services.

About Capital Services

Capital Services is an innovative payment portfolio management and
servicing company that creates, evolves, and services profitable payment
programs in partnership with our clients. Focused on financial strength,
we currently have over 800,000 accounts under management. Capital
Services began operation in 1998 with a focus on the management and
servicing of credit card portfolios. The company was built by executives
with years of experience in the financial services and credit card
industries and has grown beyond credit cards to include a full range of
payment products and services. For more information, visit www.Capitalsvcs.com
or chat with us on LinkedIn.