They should replace it for free especially if its under the warranty still.Take a picture of your serial number because when i sent mine out for the same issue,i got a different bird back.Which they can do.

They should replace it for free especially if its under the warranty still.Take a picture of your serial number because when i sent mine out for the same issue,i got a different bird back.Which they can do.

They just can,any warranty work they state they can swap a bird out.I got my bird back with a complete different serial number i chatted with them they knew nothing about it or anything finding out after they swapped it.

Is it better if they changed the original serial #? I loved my bird.. never had any negative experience/malfunctions (besides the shell crack), and I never did any compass or IMU calibrations (had over 100 flights). If they give you a new bird, that could be a refurbished unit.

Is it better if they changed the original serial #? I loved my bird.. never had any negative experience/malfunctions (besides the shell crack), and I never did any compass or IMU calibrations (had over 100 flights). If they give you a new bird, that could be a refurbished unit.

Pretty sure that when I sent mine in for stress crack, that I got a refurbed unit back. There were some new scratches and marks on the landing gear. My guess is that they eventually put a new shell on my old bird and passed it on to the next guy. Since the serial number is on a tag on the shell, you lose it anytime the shell is replaced.

Yeah I wondered about that too. My bird is registered with an N number. Looks like DJI just swapped the top shell (the part with the registration number on it) onto another body. With no outwardly visible SN, I'm taking the stance that it's the same bird. I doubt that the FAA would look too deeply especially since I still display the N number which would be how they would track a bird.

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