Supporting Avaya Oceana Solution

This instructor-led offering is designed for individuals responsible for Maintenance and Troubleshooting using Avaya Oceana™ Solution Core and Workspaces.

Avaya Oceana™ is a Breeze based Omni-Channel Contact Center Solution which is a next-generation customer-centric contact center engagement platform. Delivered in a classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises. This course is recommended for students preparing to take the ACSS-7497X-Supporting Avaya Oceana Solution credential exam.

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