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Banglalink

banglalink entered the market with a promise of making mobile telephony affordable for people.

banglalink “desh” was launched in september 2006.

banglalink desh is the best prepaid package for making calls to any network in any time.

tariff plan of banglalink desh

call type

time band

1st minute

2nd minute onwards

banglalink to banglalink (excl. fnf)

12 am to 9 am

tk. 0.59

tk. 0.59

9 am to 5 pm

tk. 1.19

tk. 0.89

5 pm to 12 am

tk. 1.29

tk. 0.99

banglalink to banglalink (fnf)

24 hours

tk. 0.59

tk. 0.59

banglalink to others (fnf)

24 hours

tk. 0.99

tk. 0.99

banglalink to others (excl. fnf)

12 am to 9 am

tk. 1.29

tk. 0.99

9 am to 5 pm

tk. 1.49

tk. 1.19

5 pm to 12 am

tk. 1.59

tk. 1.29

sms rate to any operator

tk. 0.50

some key features/benefits of banglalink desh

1. bonus on incomingnow customers can enjoy 20% bonus by having minimum 50 incoming minutes from other operator’s mobile in a month. the bonus will be given in the form of sms and minutes equally. the 20% bonus will be awarded based on previous month’s incoming calls from other mobile operators .bonus minutes can be used to call any banglalink number (excluding fnf) and bonus sms can be used for any banglalink number. all prepaid customers (banglalink desh, desh rang, ladies, first!) and banglalink postpaid, banglalink business and banglalink sme customers can enjoy these bonus minutes.

customers who are interested to avail the facility need to write “bo” and send an sms to 2007 (sms charge tk. 2 excluding vat will apply). within 72 hours of sending sms customers will receive a reply sms confirming successful registration. a customer needs to send the registration sms once to enjoy the bonus on incoming till the offer lasts. the bonus for the usage of one month will be given in the following month.

2. lifetime validitylifetime validity on prepaid account gives a customer the benefit of receiving incoming calls and staying connected forever. to get lifetime validity, a customer has to recharge his/her pre-paid account with a minimum amount of tk. 10/= or above (via scratch card or i- top up). if any lifetime validity customer does not have any incoming or outgoing call/sms for three months, the connection will be permanently disconnected.

3. 3 fnf numbers to any operator
banglalink desh offers 3 fnf numbers to any operator. customers can talk to their fnf numbers at a lower rate than regular calls.
fnf numbers can be set/changed in the following ways:

a. register through calling (ivr)

just call to 123 and follow the instruction

your friend and family number will be activated instantly

you can also change the friends and family number up to 4 times instantly (free of charge)

b. register fnf through sms

sms sent to: 3300

request sms:

purpose

sms syntax

details

to set new fnf

019xxxxxxx

simply write desired fnf number and send to 3300.
mobile number with country code (880 or +880) will also be accepted

any request through sms, except help request, will take 24 hours to be processed

subscribers can change fnf four times a year without any charges and tk 25 will be charged for every changes after that

sms to 3300 will be free of charge (tk 0.00/sms)

*conditions apply

the numbers can be changed 4 times per fnf per year and after that changing or deleting charge will apply (tk. 25)migrating to banglalink desh

any prepaid customer can migrate to banglalink desh simply by sending an sms. to migrate to desh, go to message option of your mobile, write ds and send sms to 210. you will immediately receive acknowledgement that you migration request has been received. you will be migrated within 48 hours and you will receive another confirmation message.

ds

»

210

migration request has been received. you will be migrated within 48 hours.

»

you have successfully migrated.

customer can also migrate by calling 121 or just by visiting banglalink care center.

banglalink presents yet another attractive package, banglalink desh special fnf. as the name suggests, now you can talk to someone special at only 29 paisa/minute. the package also includes two fnfs at only 59 paisa/minute. all prepaid customers can migrate to this package by typing reg and sending sms to 7363.

the call charges of this package are:

call type

time band

tariff 1st min (excl. vat)

tariff 2nd min onwards (excl. vat)

banglalink to banglalink

12 am to 5 pm

0.99

0.99

5 pm to 12 am

1.49

0.99

special fnf (banglalink)

24 hours

0.29

0.29

fnf (banglalink)

24 hours

0.59

0.59

banglalink to other operators

12 am to 9 am

0.99

0.99

9 am to 5 pm

1.49

0.99

5 pm to 12 am

1.49

0.99

pulse

60 sec for mobile. 30 sec for btcl

migrating to banglalink desh special fnf

migration will be done within 48 hours of sending sms

to set special fnf, customer has to dial *166*7*mobile number#

a customer can set maximum one special fnf and two fnf numbers

to change special fnf customer has to dial *166*7*old number*new number#

if a customer replaces current special fnf number with a new one, previous special fnf will be charged as per regular banglalink to banglalink tariff

in case of migration, maximum three banglalink fnf numbers will be carried over from previous package to special fnf package. if there are more than three fnf numbers, only the first three fnf will be carried over

to deregister & get back to previous package, a customer has to type “d” & send sms to 7363

banglalink has introduced 1 second pulse for its customers. the new banglalink desh 1 second package provides customers 1 second pulse to any operator any time of day. this means customers will now only pay as much as they talk and the charge is only 2 paisa/sec any time in any local number.

to avail the new package eligible customers need to sms ‘reg’ to 1732 absolutely free of charge. customer will be migrated to the new package within 48 hrs. of sending request and during this 48 hrs. customers will keep on enjoying their previous package tariff.

to deregister from the package customer need to type ‘d’ and send sms to short code 1732. deregistration will also be effective within 48 hrs. of sending request and during this 48 hrs. customer will keep on enjoying 1 sec pulse tariff.

banglalink has once again hit the market with another exciting offer rangdhonu! with this package, banglalink customers will be able to talk for half an hour by paying for only 5 minutes!

some key features/benefits of banglalink desh rangdhanu

1. bonus on incomingnow customers can enjoy 20% bonus by having minimum 50 incoming minutes from other operator’s mobile in a month. the bonus will be given in the form of sms and minutes equally. the 20% bonus will be awarded based on previous month’s incoming calls from other mobile operators .bonus minutes can be used to call any banglalink number (excluding fnf) and bonus sms can be used for any banglalink number. all prepaid customers (banglalink desh, desh rang, ladies, first!) and banglalink postpaid, banglalink business and banglalink sme customers can enjoy these bonus minutes.

customers who are interested to avail the facility need to write “bo” and send an sms to 2007 (sms charge tk. 2 excluding vat will apply). within 72 hours of sending sms customers will receive a reply sms confirming successful registration. a customer needs to send the registration sms once to enjoy the bonus on incoming till the offer lasts. the bonus for the usage of one month will be given in the following month.

2. lifetime validitylifetime validity on prepaid account gives a customer the benefit of receiving incoming calls and staying connected forever. to get lifetime validity, a customer has to recharge his/her pre-paid account with a minimum amount of tk. 10/= or above (via scratch card or i- top up). if any lifetime validity customer does not have any incoming or outgoing call/sms for three months, the connection will be permanently d

as the package name suggests – through this offer, customers can enjoy a single rate of tk. 0.89/min to any number 24 hours a day. this offer is specially targeted towards those customers who want flat call rate throughout the day. when customers buy a new banglalink prepaid connection they will be automatically enjoying the benefits of banglalink desh ek rate package.

some key features/benefits of banglalink desh ek rate

1. bonus on incomingnow customers can enjoy 20% bonus by having minimum 50 incoming minutes from other operator’s mobile in a month. the bonus will be given in the form of sms and minutes equally. the 20% bonus will be awarded based on previous month’s incoming calls from other mobile operators .bonus minutes can be used to call any banglalink number (excluding fnf) and bonus sms can be used for any banglalink number. all prepaid customers (banglalink desh, desh rang, ladies, first!) and banglalink postpaid, banglalink business and banglalink sme customers can enjoy these bonus minutes.

customers who are interested to avail the facility need to write “bo” and send an sms to 2007 (sms charge tk. 2 excluding vat will apply). within 72 hours of sending sms customers will receive a reply sms confirming successful registration. a customer needs to send the registration sms once to enjoy the bonus on incoming till the offer lasts. the bonus for the usage of one month will be given in the following month.

2. lifetime validitylifetime validity on prepaid account gives a customer the benefit of receiving incoming calls and staying connected forever. to get lifetime validity, a customer has to recharge his/her pre-paid account with a minimum amount of tk. 10/= or above (via scratch card or i- top up). if any lifetime validity customer does not have any incoming or outgoing call/sms for three months, the connection will be permanently disconnected.

product details

60 seconds pulse will be applicable.

migrated customers will enjoy all the features and promotions (except tariff) that are available in banglalink desh package.

sms rate to any operator tk. 0.50

migrating to ek rate

pre-paid customers can migrate to this package

customers can migrate to the ek rate package by typing “reg” and sending sms to 3030

to unsubscribe from ek rate package customers have to type “d” and send sms to 3030. customers will be migrated back within 48 hours after sending the unsubscription request. during these 48 hours, they will keep on enjoying facilities available in banglalink desh ek rate package

1. bonus on incomingnow customers can enjoy 20% bonus by having minimum 50 incoming minutes from other operator’s mobile in a month. the bonus will be given in the form of sms and minutes equally. the 20% bonus will be awarded based on previous month’s incoming calls from other mobile operators .bonus minutes can be used to call any banglalink number (excluding fnf) and bonus sms can be used for any banglalink number. all prepaid customers (banglalink desh, desh rang, ladies, first!) and banglalink postpaid, banglalink business and banglalink sme customers can enjoy these bonus minutes.

customers who are interested to avail the facility need to write “bo” and send an sms to 2007 (sms charge tk. 2 excluding vat will apply). within 72 hours of sending sms customers will receive a reply sms confirming successful registration. a customer needs to send the registration sms once to enjoy the bonus on incoming till the offer lasts. the bonus for the usage of one month will be given in the following month.

2. lifetime validitylifetime validity on prepaid account gives a customer the benefit of receiving incoming calls and staying connected forever. to get lifetime validity, a customer has to recharge his/her pre-paid account with a minimum amount of tk. 10/= or above (via scratch card or i- top up). if any lifetime validity customer does not have any incoming or outgoing call/sms for three months, the connection will be permanently disconnected.

product details

60 seconds pulse will be applicable.

migrated customers will enjoy all the features and promotions (except tariff) that are available in banglalink desh package.

sms rate to any operator tk. 0.50

migration to ek rate darun

pre-paid customers can avail this offer through registration

to register in this package customers need to type “reg” and send sms to 1414

to deregister customers simply needs to type “d” and sent sms to 1414. customers will be migrated back to their original package after deregistration

registration and deregistration will be effective within 48 hours of sending the sms request

banglalink postpaid is a standard postpaid package with local, nwd and isd connectivity. it offers very attractive call rates, a range of packages and value added services designed to make your life simpler.

dedicated customer care line:121 is a dedicated customer care line number which cateres to all your inquiries round the clock.

1 second pulse:
reduce your expenses further with the 1 second pulse facility to other banglalink numbers. so your bill will be exactly according to your usage

bonus on incoming:banglalink is the only operator that offers bonus on incoming for postpaid connections. enjoy 20% bonus minutes and sms on your total incoming calls.

international sms:
you can send sms to mobiles within bangladesh as well as around the world.

duplicate dial: you can keep the last 6 digits of your existing number same when taking a banglalink postpaid connection

free 10 mb gprs every month

free missed call alert service

tk. 100 discount in 2 bill cycle (tk. 50 each)

free 100 sms with the new connection

free dedicated customer care line (121)

supplementary connection:

all subscribers of postpaid package 1 can avail two supplementary connections with low connection fees and attractive group call & sms rates

special group talk rate of tk. 0.25/min and tk. 0.25/sms between the 3 connections (including the original connection)

postpaid package 1 and its attractive call charges and other facilities are applicable

call & control package offers you:

option to recharge through scratch card/i’top-up

an easy solution to track of your monthly expenditure

special loyalty discount program

postpaid package 1

supplementary connection

call & control

line rent

tk. 100

–

–

minimum commitment

–

tk. 50

–

outgoing call charges to banglalink numbers

9am – 5pm

tk. 0.99/min

tk. 0.99/min

tk. 0.99/min

5pm – 12am

tk. 1.25/min

tk. 1.25/min

tk. 1.25/min

12am – 9am

tk. 0.45/min

tk. 0.45/min

tk. 0.45/min

outgoing call charges to other operators

9am – 5pm

tk. 0.99/min

tk. 0.99/min

tk. 0.99/min

5pm – 12am

tk. 1.25/min

tk. 1.25/min

tk. 1.25/min

12am – 9am

tk. 0.99/min

tk. 0.99/min

tk. 0.99/min

fnf rates

number of fnf

4

4

3

24 hours call charge to banglalink fnf

tk. 0.45/min

tk. 0.45/min

tk. 0.45/min

24 hours call charge to other operators’ fnf

tk. 0.79/min

tk. 0.79/min

tk. 0.79/min

sms rates

sms rates to banglalink and other numbers

tk. 0.50/sms

tk. 0.50/sms

tk. 0.50/sms

sms rates to fnf numbers

tk. 0.50/sms

tk. 0.50/sms

tk. 0.50/sms

pulse

to banglalink numbers (excluding fnf)

1 sec

1 sec

1 sec

to other operators numbers (excluding fnf)

30/30/15 sec

30/30/15 sec

30/15/15 sec

to fnf

60 sec

60 sec

60 sec

vat & conditions applicable

fnf

with banglalink postpaid package you can enjoy talking at a much lower call rate to your fnf numbers from any mobile operator.

loyalty discount

you can reduce your mobile expenses through our loyalty discount program. the monthly loyalty discount amount is calculated based on your length of stay with banglalink and usage per month as shown the following table:

length of stay with banglalink

monthly outgoing voice calls (excluding btcl charge, roaming and vat)

tk. 401 – 1500

tk. 1501 – 3000

tk. 3001 +

more than 2 years

10%

12%

15%

less than 2 years, more than 1 year

8%

10%

12%

less than 1 year

7%

8%

10%

this means the longer you have stayed with banglalink, the more discount you will receive. the loyalty discount is our way of expressing gratitude toward you, because your loyalty means that banglalink is your preferred and trusted mobile operator.

a customer’s length of stay with banglalink will be calculated starting from the date of activation of service with banglalink.

for postpaid package 1 customers, the discount amount will be adjusted with their monthly bill.

for postpaid call & control customers, an amount equivalent to the discount will be uploaded every month to their accounts.

banglalink inspire brings special new features for postpaid subscribers with remarkably low monthly line rent and call rates, along with the lots of fnf numbers and many other services and facilities!

this exclusive postpaid connection includes:

no security deposit is required for auto bill pay subscribers.

every new connection comes with 300 sms/month to any operator, 500 mms/month, 100 mb/month internet, amar tune subscription fee and news service subscription fee free for the first 3 months

monthly line rent now only tk. 50, waived if usage exceeds tk. 500

50 minutes of free talk time every month to any mobile operator

up to 15% loyalty discount on usage

7 fnf numbers to any mobile operator: 45p/min to banglalink fnf numbers and 79p/min to other operators’ fnf numbers

all fnf and cug rates have 60 second pulse.

only 0.25 paisa/minute on 2 supplementary numbers.

only 0.45 paisa/minute for 24 hours within the same professional group.

attractive call rates for 24 hours

inspire 1 sec pulse

inspire 60 sec pulse

call charges to any operator

9 am – 5 pm

tk. 0.99

tk. 0.89

5 pm – 12 am

tk. 1.15

tk. 1.10

12 am – 9 am

tk. 0.99

tk. 0.89

sms charges to any operator

24 hours

tk. 0.50

tk. 0.50

pulse

to any banglalink number

1 sec

60 sec

to other operators

30 sec

for home delivery of banglalink inspire please dial 01912999000*

current banglalink postpaid subscribers can migrate to banglalink inspire (with 1 second pulse) by typing “i”, or to banglalink inspire (with 60 second pulse) by typing “60”, and sending it through sms to 7979.

regardless of the industry or size of the business, the aim is the same – growth! speedy and reliable information flow is crucial to your business. with this in mind, we would like to welcome you to the world of banglalink business. banglalink business is the telecom solution for businesses that understands your needs and offers customized communication solutions to help your business grow faster.

with banglalink business your company will be assigned a dedicated relationship manager who will provide personalized assistance round the clock.special benefits of banglalink business

customized price plans and packages to meet your specific needs

no security deposit for initial start-up and international roaming

free itemized bill

discount on connection fee

1 second pulse

20% bonus on incoming

customized credit limit

smart business tools like internet, missed call alert, business sms broadcast, business short code, free voice mail retrieval and more

convenient bill payment options

sms ang gprs roaming facility

international sms facility

other value added services will be available as well

dedicated customer care

your business is unique and goals are challenging. we understand that in your busy schedule you cannot afford to spend time searching for customer support. with banglalink business we come to you. our customer care is personalized to suit your needs best. we go the extra mile so that you can have the best possible service.

we will assign a relationship manager (rm) who will be dedicated to provide personalized assistance round the clock. our relationship manager will instantly attend to all your inquiries including the following:

product information

subscription and information on value added service

clarification of bill

replacement of lost/broken/stolen sim card

change of subscription type- package migration

coverage information

handset information

and much more…special value added services

vehicle tracking: ntrack:monitoring and safeguarding any vehicle is now possible sitting at your office! ntrack vehicle tracking system is a state-of-the-art service which enables anyone to track a vehicle or a fleet to ensure better security of vehicles by reducing auto theft which is an alarming issue these days in major metro areas. with this service, you can even switch off your car from a remote location. all you need is a gprs enabled handset and a banglalink data package to go to internet and you can monitor the vehicle live.

banglalink phone backup:
banglalink phone backup is a service that safeguards all data of a mobile phone including contacts, calendar & tasks, sms, photos, videos and audio. the phone backup service copies your mobile phone’s data in a secured manner to banglalink’s phone backup system, and also enables you to restore the saved data on your phone (new / existing) whenever you change your phone or in case you lose the data accidentally.

missed call alert service:now you can get updates of all calls you have missed when your phone was switched off or unreachable. banglalink business missed call alert service keeps records of those calls and sends sms with details of the calls you have missed. so now you do not have to worry about missing any important calls even when your phone is switched off during a flight.

banglalink internet:enjoy the power of internet on your mobile. with banglalink business gprs you can send and receive e-mails and mms, browse the internet or download contents through your mobile. be always online even when you are out of office; stay updated with your work and the world around.

call block:
now you can block all the annoying callers by subscribing to banglalink call block service. block the first 10 numbers for free! to subscribe, sms sub to 8181.

call conferencing:call conferencing enables you to have quick discussions with 3 or more persons simultaneously. it is a great way to conduct business while you are on the move.

voice mail:when your mobile is busy or switched off banglalink business voice mail serves as your answering machine. callers can leave you a message. you can retrieve those messages any time later and retrieval is absolutely free!

stock info:banglalink introduces stock info service which brings live stock market information of dhaka and chittagong stock exchange. it is a mobile phone based application. anyone who has a java enabled handset can easily enjoy the service. to avail the service write sub and send sms to 6464

news update:news update is very easy to attain now in your banglalink connection. just dial 4141 for rtv news, 2010 for atn news, 2324 for bd news, 5676 for boishakhi news, 1616 for banglavision news, 2626 for channel i news, 5959 for channel 1 news, 2021 for etv news, 2345 for ntv news and 2221 for prothom alo news.

international roaming:enjoy worldwide coverage with international roaming. banglalink business allows you to use your own mobile phone when traveling around the world. you can now enjoy wireless service in nearly 400 operators in all major country of the world. stay connected with your family, friends and business contacts even while traveling across the world. banglalink enterprise customers can enjoy international roaming without any security deposit.

business sms broadcast:
reach all your employees, customers and channel partners at one go by sending just one sms. with banglalink enterprise sms broadcast, you can now send sms to hundreds pf people under any operator within few seconds. just type the message on your pc, choose recipients and send at once! let your business run on fast track.

banglalink sme now offers attractive tariffs and the complete package customized to suit the needs of the small and medium enterprises. it is a very simple package that will help your business flourish by minimizing the cost of your communication.

20% bonus on incoming calls from other operators. to enjoy, go to message option, type bo and send sms to2007.

1 second pulse to banglalink numbers

benefits of banglalink sme postpaid

zero connection price, only security deposit required in taking a new connection

10mb free internet every month with which you can send or receive emails and browse the internet from your banglalink mobile

50 free minutes and 50 free sms per month which can be used to any banglalink number 24 hours a day

waiver of monthly fee if monthly local airtime usage exceeds tk 400

only tk 50 monthly fee

benefits of banglalink sme call & control

attractive connection price and special start up offers

easy account recharge through scratch card or i’top-up

zero monthly fee

attractive flat call rate

upto 5 fnf

sme hotline

we have a separate and dedicated sales channel for the convenience of the customers. any customer who wants to buy a banglalink sme connection, just need to call the 24 hour sme hotline 01912 999 000 and the product will be delivered to his/her doorsteps by the business development officers. besides, selected distributors of banglalink will be selling the sme connections.

old sme package customers (purchased connection before january 01, 2008) can migrate to the new banglalink sme connection to enjoy the attractive benefits. please call our care line, 121 or 01911 304 121 for details regarding the migration procedure.