BIOS update to support Ryzen 3700x? Helios 500 question

FAQ & Answers

Helios 700 is out, no AMD 3rd-gen variant. Hopes are dimming. They "improved" the Helios 700 to help with the Intel variant of the 500's cooling drawbacks, but it's fans are louder than ever before. Asus had the first AMD desktop-in-a-laptop, Acer had the second, maybe MSI will have the next one...

Also when reassembling your computer after swapping the CPU (or in my case, swapping thermal paste), be sure to apply liberal amounts of paste to the GPU die. As you can see in the picture, the coldplate only made contact with half the GPU's die. The stock paste, well... putty, is much thicker than Arctic Silver. I went to do a post repaste benchmark and the GPU instantly throttled. The heatsink screw layout is less than optimal as well. The CPU has 4, but the GPU technically has 3, which the bottom left isn't perfectly lined up on mine.

Alright boys I'm here for you. Was to hit the end of this without any resolution. So I have the sexy little Helios 500 and I have a 3900X. Let's go all out. I'm willing to break them both to make this work. Will also be posting a youtube video of the teardown and attempts. May God be with my laptop.

I tried logging into my Bios-mods forum account but there seems to be an issue with my login information via mobile, so I'll have to check later. They have a whole section dedicated for CPU upgrade support and microcode updating, would be the best plan of action.

Regardless, there will not be a easy software solution to get a 3rd Gen Ryzen to work on this machine, you'll need flashing tools to do it if a custom BIOS is obtained. When I had my computer open, I tried looking for the bugger, but I think it's on the flip side of the board as most of the chips on the visible side seemed to be power management chips, but to be fair I don't know exactly where to look anyway. Just kept googling every chip I could read. I did find a curious little button, which you can reach just above the m.2 trays, mostly covered by the chassis, my best guess it's a CMOS reset button, which would make sense as it's in near proximity to the backup battery. Speaking of that, this computer has a rechargable BIOS backup battery! Something I've never seen before.

Anyway if anyone else hasn't made a post in Bios-mods, I'll probably get something up soon.

I tried logging into my Bios-mods forum account but there seems to be an issue with my login information via mobile, so I'll have to check later. They have a whole section dedicated for CPU upgrade support and microcode updating, would be the best plan of action.

Regardless, there will not be a easy software solution to get a 3rd Gen Ryzen to work on this machine, you'll need flashing tools to do it if a custom BIOS is obtained. When I had my computer open, I tried looking for the bugger, but I think it's on the flip side of the board as most of the chips on the visible side seemed to be power management chips, but to be fair I don't know exactly where to look anyway. Just kept googling every chip I could read. I did find a curious little button, which you can reach just above the m.2 trays, mostly covered by the chassis, my best guess it's a CMOS reset button, which would make sense as it's in near proximity to the backup battery. Speaking of that, this computer has a rechargable BIOS backup battery! Something I've never seen before.

Anyway if anyone else hasn't made a post in Bios-mods, I'll probably get something up soon.

The system bios is along the edge of the GPU heatsink side, near the center of the motherboard. I posted details and photos of it in the NBR forum thread. A modded bios is possible (unlocked RAM timings, etc..) but getting an AGESA update would be complicated because its an Insyde bios instead of Aptio which is far more common for desktop AMD boards.