What material are the miniatures made from?

The miniatures are made from PVC plastic (the same used for our Walking Dead miniatures game). They will be supplied assembled but unpainted.

Last updated: April 25, 2018 12:13

Will I receive my pledge before the game is available at retail?

We always endeavor to deliver the Kickstarter pledges before the game is available at retail, however in exceptional circumstances the pledges will deliver slightly after the retail launch. However, we try to avoid this as much as possible!

Last updated: April 25, 2018 12:13

Do I need to fill out the pledge manager once the campaign closes?

Yes. You must fill out the pledge manager.
If you do not fill out the pledge manager we will not have your address, and you will not get your pledge. We will not be able to guarantee that we will have enough stock to supply your full pledge.

Last updated: April 25, 2018 12:13

When will Kickstarter payment be taken? Can I change my pledge?

If you pledge on this Kickstarter, payment will be taken after 8pm (UK time) Friday, May 25th, the same time the project ends. If payment is unsuccessful you will have 14 days to correct your payment details before Kickstarter cancels your pledge.
Because payment is not taken until the campaign closes, you may change your pledge amount as many times as you like during the campaign. Just click ‘Manage my Pledge’ and you can make alterations.

Last updated: April 25, 2018 12:13

Can I pledge £1 and still be able to access the pledge manager once the campaign finishes?

Yes! You can pledge any amount during the Kickstarter campaign and you will be sent the pledge manager. If you pledge £1, you’ll still receive the updates and information about the project too, so it’s a great opportunity to keep up to date with what’s happening in the campaign and what stretch goals we unlock.

Last updated: April 25, 2018 12:13

Can I pledge for just the miniatures?

You can pledge to receive just the resin miniatures. Simply choose ‘pledge with no reward’ and then enter the amount required to pay for the resins you want to receive. You’ll then be able to choose the resin miniatures you want in the pledge manager.

Last updated: May 22, 2018 01:09

What does 'Kickstarter Exclusive' mean?

‘Kickstarter Exclusive’ means this item will not be a regular retail release. It will be available during the course of the Kickstarter and may also be available at events Mantic is attending or as part of special offers on the Mantic website.

Last updated: April 26, 2018 00:31

What language will the game be in?

The Kickstarter Edition of Hellboy: The Board Game will be in English.

Last updated: April 26, 2018 00:58

Is there a 5-6 players mode?

Currently, no. James M. Hewitt (the designer) has worked very hard to get a finely balanced 1-4 player experience. We have not tested the game with 5-6 players but it is something we are aware that people want. We are looking into the possibility of adding this option but, for the moment, this is a 1-4 player experience (that’s great fun and full of suspense).

Last updated: April 26, 2018 03:28

Is there a Canadian-friendly shipping option?

Yes, there is now! We have secured a Canadian-friendly shipping hub and have altered the shipping price accordingly.

Last updated: May 09, 2018 01:40

Will there be any scenarios or miniatures based on the films?

No. This game is purely based on the (awesome) comics by Mike Mignola.

Last updated: April 26, 2018 08:11

How do minions work?

Different minions WILL have different behaviours/stats. A frog monster armed with a weapon will act differently to a frog monster armed without a weapon. Likewise, a soldier with a gun will act differenty to one without. And a wolf won’t be the same as a werewolf. They will have specific enemy cards with their stats on and then the Case File will also change their behaviour too as you progress. The video playthrough is a demo that keeps things simple with the minions.

Short answer: minions will behave/attack differently depending upon what they are.

Last updated: April 27, 2018 06:29

What colour will the minatures be?

All the miniatures will be grey (as it shows up the detail a lot better) but we will supply coloured bases for the heroes so you can clearly tell them apart from the enemies and each other.

Last updated: April 27, 2018 10:30

What's a Case File? What's a Confrontation?

A Case File is a collection of cards that create the scenario and tell you how to play a mission. The Confrontation is an end of mission boss battle which details how to defeat the boss and gives you the stats/behaviour for that particular boss.

Last updated: April 30, 2018 08:08

How do I add an optional extra to my pledge?

In order to get the optional extras you click ‘manage my pledge’ and then increase your total amount by the amount required, e.g. £35 for Hellboy in Mexico.

After the campaign has finished we will email you the pledge manager. In the pledge manager any extra funds you’ve pledged during the campaign will become credit to spend in the pledge manager. This is where you choose what optional extras you want to receive.

You can also add extra funds in the pledge manager to pay for any optional extras you want to receive.

Last updated: May 16, 2018 07:02

Where is Ben Daimio?

This Kickstarter focuses on the early Hellboy stories, rather than the later (and awesome) BPRD storylines. Ben Daimio will not feature as part of the Kickstarter, but we definitely want to explore the wider BPRD storylines as part of future releases. So Ben will be coming… eventually!

Last updated: May 22, 2018 11:37

Can I add extra funds in the pledge manager?

Yes! If you can’t afford to increase your pledge now, you can add extra funds in the pledge manager. We’re currently expecting to send the pledge manager to backers in July.

Last updated: May 23, 2018 14:18

Are the stretch goals in the Box Full of Evil Kickstarter Exclusive?

No. The stretch goals included in the Box Full of Evil will be available at retail as well.

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

I’m having password trouble! - I can’t remember my password!

When you reset your password, you may need to clear your cache and temporary browsing history so that your old
password is removed from your saved passwords. Next, use this link to reset your password.

If you have created an account and have gone through the previous steps, but are still having trouble, please reach
out to us via the contact form. Let us know any important details (browser type, mobile device or computer, OS,
etc).

Do I need a BackerKit account to fill out/receive my survey?

You do not need a BackerKit account to access your surveys through BackerKit
BackerKit accounts help to manage and keep track of surveys and are especially helpful for folks who have backed
multiple projects.

Do I have an account?

You may or may not have an account set up, but you can access the Account Request Confirmation from the bottom of
the confirmation page of any of your surveys.

How do I update my email address in my backer account?

Contact BackerKit support by signing in to your BackerKit account, and then clicking on “Need Help?” in the top
right side of the page! We will ask you to verify that you are the account holder; and to provide the new email
address to which you would like to update your account. You can verify by your ownership of your backer account by
either of the following methods:

* Sending us an email from the old email address, specifying the new email address for your backer account.

* Sending us a screenshot of your original pledge that shows your backer number on Kickstarter (or Indiegogo, etc).

How do I delete my backer account?

While signed in to your BackerKit account, click on “Need Help?” on the top right side of the page.

If you delete your account, you will still be able to access your surveys in the future -- no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of
backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card
declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle
the actual reward shipping. For more information about the preparation or delivery status of your rewards, please
check
the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support
projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses
BackerKit
will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items,
timelines, support, etc.