MPC, a specialized CRM enterprise
based on the customer center, offers solutions to satisfy both enterprises
and customers. It realizes clients' expense cut and service improvement
to customers, and the company will be your partner who helps you
standing helping you to stand on a superior position in the age
of unlimited competition.

MPC is developing necessary
essential solutions for customer consulting and management.
The company offers prominent CRM solutions developed
by MPC itself such as TeleVoice, a CRM digital recording
solution based on VoIP, and TeleWeb/TelePro, which is
a consulting application specialized for Call Centers,
and approved by financial institutes, telecommunications
enterprises, direct marketing companies, etc.

Recently MPC, which has
been keeping pace with the rapid growth of online business,
has concentrating its efforts to develop eCRM solutions.
It maintains the most suitable solutions for e-CRM that
are intelligent solutions combining on-line and off-line;
such as WizWeb, which is a CITI solution for the comprehensive
customer center; WizPlus, which is a real time recommendation
system developed exclusively by MPC itself; and WizPost,
which is an automatic email assortment system (ERMS).

MPC's technology, which
has outstanding analysis technology of Korean voice
and phoneme has integrated technology of Nuance, which
is is a number one company in the world for voice recognition,
with the capacity of handling natural language. MPC
can provide speech solutions such as tele-banking service
for banks, stock exchanges, reservations and telephone
guides.

MPC aims at maximized
customer satisfaction (CS). MPC offers outsourcing services
for the Call Center like inbound/outbound service and
an agency service of on-site operation. It recently
provided the Internet Call Center agency service, which
makes possible to offer real time consulting, file transfer,
and communications over screens for customers (who are)x
using the Internet.

MPC presents a solution
for an effective organization and operation of the Call
Center based on an operation philosophy ' Telemarketing
is harmonious integration of the state-of-the-art equipments
and sensitive manpower', and is doing consulting services
related to a diagnosis of call centers at present.