Android™ Support

Explore more ways to enjoy your mobile life with Android operating system (OS). Each new Android OS version provides more useful features, options and ways to keep you connected and current. Android's smart, intuitive design and exclusive features have helped it become the world's most popular mobile platform.

Step 4: Transfer your contacts to your replacement phone.

Step 5: Return your defective Basic phone.

Note: You must return your defective Basic phone within five days. If you don’t return your defective phone, or if you return one that has been subjected to neglect, misuse, liquid damage or unreasonable wear and tear, you’ll be charged up to the retail price of your replacement device, which may exceed $500.