hp pavilion dv6 notebook shuts down due to overheating.

I have the HP Pavilion dv6 notebook pc XL599EA#ACQ and I am having problems with it shutting down due to overheating. I am not even running any major problems, but the fan seems to be on constantly. I even bought a notebook stand with a fan and the machine is still running extremely hot.

Re: hp pavilion dv6 notebook and it shuts down due to overheating.

Something else you can check when you run HP Support Assistant is make sure you have the latest drivers installed.

Also, you may have malware that is running in the background causing your CPU to run when you expect it to be idle. You can check this by running the Windows Task Manager. You can launch by searching Start for "Task Manager" Click on "View running Processes with Task Manager". It will show it you have processes running that could be heating up your CPU. System Idle should be you top process.

Re: hp pavilion dv6 notebook and it shuts down due to overheating.

I too am also having the same problem. After 30 minutes the laptop is so hot that it shuts down. All vents are cleane etc with no sign of a ust problem causing the overheating. Have purchased a twin cooling fan base to assist however whilst this may have assisted marginally the lap top is still overheating.

This does seem to be a fairly common problem for these machine and one that HP seems to not want to know about,acknowledge or assist owners/users in rectifying.

Unless I get assistance from HP in the near future I am sorry but the replacement machine seems highly unlikely to be an HP.

Come on HP as a n international company with a hard earned reputation it is about time that you helped customers with what seems to be a design or operational problem.

My dv6 is approximately 20 months since purchased so of course is outside of warranty supplied.However I an sure that HP would expect it to last at least several years before burning up!

Re: hp pavilion dv6 notebook shuts down due to overheating.

I fully agree with you Rob, i am very disappointed with the supposed solutions HP have given me. I still am having the problem. But as you say with the machine no longer under warranty they are not interested in assisting. I am due to upgrade soon and definately will not be buying an HP again. Bad after service.