Gavin Jocious has written an article that really struck a note with me. I remember back in 2004, O'Reilly Media came out with a series of books about things that annoy people about technology. They invited people to send in their annoyances for the next book. They had so many coming in they published a whole series of books. But in Gavin's article "You Are Annoying Your Customers... " he asks "Do you know why? August 10, 2016

After spending about six hours tracking and reporting spam, do you think I need to see one more? No? Well then, don't send me your press release that looks like spam. Here, take a look at this and see how somebody blundered ... April 28, 2016

We love to see great ideas pop up, and we love passing them along to readers! A big THANKS goes out to our good friend Sandy Hibbard for sharing this wonderful and timely marketing tip with DTG readers. There's no better time than today -- right now -- to push your message in a friendly way. Sandy has the idea ... December 13, 2013

How's your reputation ??? New research claims that companies need to focus more on managing employees as active reputation builders and brand ambassadors in social media instead of conceiving them only as possible reputation risks. October 9, 2013

Too often marketers are flying by the seat of their pants when it comes to developing a content strategy. Unfortunately, the term content marketing has become an industry buzzword that everyone is talking about but few marketers truly understand. October 7, 2013

With 2012 in the rear view mirror, many are wondering what the economy will bring in 2013. Are we poised for tremendous growth? Will small businesses finally see the gains that many corporations have seen over the past few years? Make 2013 the year of the customer! This article is by Joe Langner of Sage North America and chronicles the way in which businesses can better connect and grow with their customers. February 6, 2013

Having a graphic design portfolio that stands out from the pack is important, even more so in today's tough job market. Here's a new feature article by creative director and co-founder of Carbonmade Dave Gorum revealing the five best portfolio practices. December 13, 2012

When it comes to sales, marketing, and PR there's one common misconception among clients: this is will instantly get me to the top. What authors often fail to realize is that publishing their book isn't a standalone ticket to success. In a great new article, publicity veteran Sandra Poirier-Diaz dished the details on 12 essentials for translating publicity efforts in sales. December 11, 2012

The competitive crunch and convergence in communications marketplace is fueling increased customer churn, testing loyalty. This study by the COM Council and the Customer Experience Board highlights critical need for improved customer retention and handling. November 15, 2009

DTG(TM) and 60-Second Windows(TM) have been published continuously online since 1988. The Design & Publishing Center is a Spam-Free web site and welcomes your articles, comments and contributions. Graphic-Design.com and The Design & Publishing Center is a wholly owned subsidiary of Showker, Inc., TA. Showker Graphic Arts & Design, and is located in Harrisonburg, Virginia; in the Shenandoah Valley of Virginia, USA, established in 1972. 540-433-8402.