I'm having the same problem. Ordered a reel at the beginning of the month and still waiting for delivery. Made some inquiries and was told by their operations manager that their warehouse was shorted some stock in their last shipment. Doesn't do me much good, but stuff happens. My order status has since been changed to "awaiting fulfillment".

Hoping that this will be resolved soon and that the reel will meet my expectations. Agree it's a bit disappointing, but for now, all I can do is wait.

The problem with me, was with Fiswest, a rod show as "available" on the website, (the newer version of Echo Ion), but they did not have stock, and they send me the older version of the rod.... very disapointed. But, many mails after, they refund my credit card, and I send the older rod back.

I order like 5 or 6 time a year at Allen store (reel, hooks) and never had a problem. Maybe Justin took holidays, but one thing is right on Allen website: they have little choice lately

A couple of things... 1) having been reading the board lately I've read that Justin (I think Justin) is off at the cancer treatment center, so communication hasn't been great for a bit 2) the get a free spool with your reel was the deal of the week last week, that's why you couldn't get that deal

We apologize if anyone is unhappy with the service they received on their recent orders. For the deals mentioned, we did post on the website when purchasing this deal that the lead time was 2wks for delivery. This is due to these sales having a massive volume. We stated it would be a 2wk delivery as to not give any false expectations of quick delivery on this deal. When not otherwise posted as this deal was, our shipping dates usually happen less than one full business day from the time ordered.

If you ever have issues, we have emails and phone numbers listed on our website. We make every effort to be reachable.