This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab

BFPO Addresses:
Please Contact Us before ordering items for delivery to BFPO addresses as restrictions may apply for some items.

Shipping:

We take great care when packaging every item to ensure safe shipment to you.

Our postage fee only covers material and labour costs. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible. Please allow extra time if paying by cheque.

Generally all items are dispatched within 24 hours of cleared payment.

For details on postage surcharges and restrictions please see our shop page or contact us.

Under Royal Mail’s guidelines items can only be considered missing after 14 working days have passed. In the event of a lost item a replacement will be sent as soon as the loss has been verified by the courier.

Tailored Mats:
All Tailored Mats are Cut to Order unless otherwise stated.

These take Approx 5 Working Days to Cut and please allow 48 Hours for Courier Delivery after this time.

Returns:

Faulty or damaged goods:
You may return an item which has been received damaged or genuinely faulty for a replacement or refund. Before returning any item(s) please Contact Us to arrange the return.
We will provide you with return documentation and prepaid postage returns label enabling you to return the item to us free of cost to yourself.
If the goods returned as damaged or faulty are found to be in perfect condition and proper working order, you will be offered the option of returning the item to you at cost of carriage or reasonable carriage costs will be debited from your refund.

Incorrect Item or not as described:
You may return an item which was incorrectly sent to you or not as described in the advert for a full refund. The refund will be issued once the item has been received and verified as incorrect. As with faulty or damaged goods, please Contact Us first and the same process will apply.

Unwanted Items:
Under Distance Selling Regulations you have the Statutory Right to return any item within 7 working days of receiving it for a full refund. The refund will be issued once the item has been received and processed and within a maximum of 30 days. We do not refund any associated postage costs with unwanted items including return postage. There are exclusions to this right and they are listed separately below.
Items should be returned in "as supplied" condition, complete in all packaging and sent in protective postage bag. Remember we cannot refund or exchange an opened/used item unless it is damaged, faulty or incorrect.
You should return the item using the cheapest tracked service available as we cannot be held liable for items lost in the postal system. You should include in with the item the following information:

Reason for Return

Name

Address

Telephone Number

Order or Invoice Number

If you prefer a refund or exchange for another product

Exclusions:
Under Distance Selling Regulations you have the Statutory Right to return any item within 7 working days of receiving it for a full refund, however this right excludes certain items and services namely goods made to the customers specification.
As all our Tailored Floor Mats are made to order to the customer's vehicle, colour and quality specifications, they cannot be returned under the Distance Selling Regulations. We will of course deal with any faulty products as mentioned above however we will not accept returns for Tailored Floor Mats where the customer has ordered the wrong Floor Mats for their vehicle, isn't happy with the colour match, hasn't read the product information to understand fixings & fittings information (this list is not exhaustive but covers most common reasons). If you have any doubts regarding ordering the correct set then please Contact Us before you order and we will be happy to help you get it right.

About Us:

The eBay User ID NP-Autoparts is a department of NP Autoparts Limited, a Genuine UK Based Company, which offers quality items at prices far cheaper than the High Street.

You can be assured that every item is carefully packaged to ensure safe shipment to your door.

Our Positive Feedback ensures our reputation in the trade, please do not hesitate to Contact Customer Services on 01489 860010 with any queries you have regarding our products.

NP Autoparts Limited warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. Full terms and conditions of sale are available to view here.

In the rare event that you have a problem with your item please Contact Us and our Customer Services Team will be happy to help.

Payments:

All Auction and 'Buy It Now' prices include VAT at the current applicable rate (VAT No. UK 100 6755 48) and a VAT receipt will be emailed to you automatically when your item/s are dispatched.

Business seller information

Returns policy

After receiving the item, cancel the purchase within

Return postage

14 days

Buyer pays return postage

The buyer is responsible for return postage costs.

Return policy details

Faulty or damaged goods:
You may return an item which has been received damaged or genuinely faulty for a replacement or refund. Before returning any item(s) please Contact Us to arrange the return.
We will provide you with return documentation and prepaid postage returns label enabling you to return the item to us free of cost to yourself.
If the goods returned as damaged or faulty are found to be in perfect condition and proper working order, you will be offered the option of returning the item to you at cost of carriage or reasonable carriage costs will be debited from your refund.
Incorrect Item or not as described:
You may return an item which was incorrectly sent to you or not as described in the advert for a full refund. The refund will be issued once the item has been received and verified as incorrect. As with faulty or damaged goods, please Contact Us first and the same process will apply.
Unwanted Items:
Under distance selling you have the statutory right to return any item within 14 working days of receiving it for a full refund. The refund will be issued once the item has been received and processed and within a maximum of 30 days. We do not refund any associated postage costs with unwanted items including return postage. There are exclusions to this right and they are listed separately below.
Items should be returned in "as supplied" condition, complete in all packaging and sent in protective postage bag. Remember we cannot refund or exchange an opened/used item unless it is damaged, faulty or incorrect.
You should return the item using the cheapest tracked service available as we cannot be held liable for items lost in the postal system. You should include in with the item the following information:
- Reason for Return
- Name
- Address
- Telephone Number
- Order or Invoice Number
- If you prefer a refund or exchange for another product
Exclusions:
Under Distance Selling Regulations you have the Statutory Right to return any item within 14 working days of receiving it for a full refund, however this right excludes certain items and services namely goods made to the customers specification.
As all our Tailored Floor Mats are made to order to the customer's vehicle, colour and quality specifications, they cannot be returned under the Distance Selling Regulations. We will of course deal with any faulty products as mentioned above however we will not accept returns for Tailored Floor Mats where the customer has ordered the wrong Floor Mats for their vehicle, isn't happy with the colour match, hasn't read the product information to understand fixings & fittings information (this list is not exhaustive but covers most common reasons). If you have any doubts regarding ordering the correct set then please Contact Us before you order and we will be happy to help you get it right.

Submit bid

Please read the full listing. By clicking Confirm bid you commit to buy this item from the seller if you are the winning bidder. You will enter a binding contract.

By clicking Confirm bid, you are committing to buy this item from the seller if you are the winning bidder and have read and agree to the Global Shipping Programme terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase you maximum bid amount.