VOLKS Website Store set own rules about the sales and pre-orders different from VOLKS Stores in Japan.
Please visit its special site in VOLKS Website Store to check the details.Purchase at VOLKS Website Store

How to purchase at VOLKS Stores in Japan

※After the “DD Kaede Takagaki” for sale at the store are sold out, we will accept a limited number of Pre-orders for delivery.

・The products are expected to be delivered in autumn 2018.

・We will accept limited quantity of Pre-orders. It might be sold out. We ask for your kind understanding.

・"Full Payment" is necessary along with the Pre-order. You cannot choose to make a payment later or cash-on-delivery.

・You can choose to either pick up the product at a VOLKS store or have it sent to your home (additional fee is required).
* Delivery is only within Japan. We cannot send internationally.
* You cannot pick up the doll at “Tenshi-no-Mado”, “Tenshi-no-Sato”, or “Akihabara Hobby Paradise”.

VOLKS Website Store set own rules about the sales and pre-orders different from VOLKS Stores in Japan.
Please visit its special site in VOLKS Website Store to check the details.Purchase at VOLKS Website Store

How to purchase at VOLKS Stores in Japan

※For “DD Matoi”, we will accept limited quantity of Pre-orders. (Pre-order Only / “DD Matoi” will not be available for sale in this After Event.)

・The product is expected to be delivered this winter.

・We will accept limited quantity of Pre-orders. It might be sold out. We ask for your kind understanding.

・"Full Payment" is necessary along with the Pre-order. You cannot choose to make a payment later or cash-on-delivery.

・You can choose to either pick up the product at a VOLKS store or have it sent to your home (additional fee is required).
* Delivery is only within Japan. We cannot send internationally.
* You cannot pick up the doll at “Tenshi-no-Mado”, “Tenshi-no-Sato”, or “Akihabara Hobby Paradise”.

Notice (Participating Agreement)

* Lining up all night for admission is strictly forbidden, there is the case that we reject to offer items to the customer who lined up all night. We appreciate everyone’s understanding and cooperation.

* In the stores that the admission is decided by lottery, the customers who participated in the lottery are given priority for entering the store. For those customers did not draw a lottery, it may take time to wait for admission according to the degree of crowdedness inside store.

* Customers cannot transfer, resell or exchange the lottery ticket and purchasing ticket, or both the lottery ticket and purchasing ticket will be invalid.

* Each customer can purchase one of each item. Thank you for your cooperation in advance.

* Due to the crowdedness during the event, it may take time for us to provide service to you. We appreciate your understanding.

* The participating method may be changed without notice according to the circumstances of the event on the day. If you have any questions or concerns, please feel free to ask the staff in the store.
Please pay attention to the announcement when participate in the event.