Before you set out on your journey learn about the airport services, baggage allowances, check-in and security processes. We pay particular attention to ensuring that passengers with special needs have a stress free trip and have all the information they need prior to their flight.

Myanmar Passport holders, who are travelling to any international stations which operated by MNA from Myanmar must have 6 months of passport validity.

Airports

Yangon International - RGN

Yangon Airport is situated in Mingaladon Township, 16kms/10miles north of downtown Yangon, and is easily accessible by taxi. A new terminal developed in 2007 serves International flights with a separate terminal for domestic. Porters are available to assist with luggage and charge a nominal fee.

Singapore Changi - SIN

Changi Airport, is the primary civilian airport for Singapore, and one of the largest transportation hubs in Southeast Asia. It is currently the World's Best Airport (Skytrax 2013, 2014 and 2015). The airport is located approximately 17.2 kilometres (10.7 mi) north east from the commercial centre in Changi, on a 13-square-kilometre (5.0 sq mi) site. It is operated by Changi Airport Group. MNA operates from Terminal 3 at Changi Airport Singapore.

Mandalay International - MDL

Mandalay Airport in Tada-U is located 35kms south of Mandalay. The airport was built in 1999 and is the largest and most modern in Myanmar. It has the capacity to handle 3 million passengers per annum and features 36 check-in desks, 8 gates, 6 air-bridges, 3 baggage claim belts. Passenger facilities include a Post Office, Bank, Bureau de Change, Restaurant, VIP Lounge, Duty Free Shop, Newsagent/Tobacconists, Travel Agent, Tourist Help Desk and Car Rental.

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Nay Pyi Taw International - NYT

NYT serves both local and international destinations and is located 16kms southeast of Nay Pyi Taw, the capital of Myanmar. The airport officially opened in 2011 and has the capacity to handle 3.5 million passengers. The ground floor of the two-story building is for arrivals and the first floor for departures. The West Hall is for domestic travellers - the East and North Halls are for international travellers.

Nyaung U Airport, Bagan - NYU

MNA operates to Nyaung U Airport, which is the primary gateway to the ancient sites of Bagan and the surrounding areas. The airport is 15 to 20 minutes away from New Bagan by car.

Heho Airport - HEH

Heho Airport is the main airport serving the tourist destination Inle Lake. The Airport is located in the town of Heho. Taxis are available at the airport.

Travellers should arrive at the airport at least 2 hours prior to departure to allow sufficient time to check in and complete security processes.

Seating

If you’re traveling on Business, Premium Economy, Economy Flexi or Economy Discount, you can reserve your seat during booking process. Economy Saver and Super Saver passengers can choose their seat at check-in.

Free Baggage Allowances

Domestic Flights

Business - 30 Kg

Premium - 25kg

Economy - 20kg

International Flights

Business – 40kg

Premium – 35kg

Economy – 30kg

Your baggage will be checked through to your final destination when travelling with us. Should you be connecting to another airline you will be required to collect your baggage and recheck in with your next airline.

Restricted Items

You cannot carry onboard or include in your checked luggage items such as:

flammables

corrosives

poisons

radioactive materials

ammunition

firearms

explosives

You also cannot carry any sharp items onboard, under any circumstances.

Hand Baggage

In addition to your checked baggage you are allowed one item of carry-on luggage. Size limit is 22in x 15in x 8in (Total 45 ins) and weigh less that 7kg.

Excess Baggage

If you are carrying excess weight or extra baggage, above your free allowance, you will be charged

Domestic - USD 2.00 per 1kg

International – USD 10.00 per 1kg

Boarding

Please board the aircraft when your flight is called, as you will not be able to board once the gate has closed. Your boarding pass will be checked at the boarding gate and again when you board the aircraft.

Valuables and Important Personal Effects

In order to safeguard your properties and to prevent any loss, damage, or delay, Myanmar National Airlines would like to remind you not to pack any fragile articles, perishable items, or valuable and important personal effects into your checked baggage.

MNA will not assume the responsibility for any loss of, damage to or delay in the delivery of following valuable and personal important effects, which are included in your checked baggage:

Transportation of Special Hold Baggage is subject to payment of a flat service fee per item of 50 USD for International Flight and 30,000 MMK for Domestic Flight.

NOTE: MNA reserves the right to refuse acceptance of any irregular bag. The irregular baggage fee is only valid when the passenger is travelling on Myanmar National airlines. In case an interline carrier is involved, the IATA rule needs to be applied.

Arriving

Baggage Claim

Your bag will be loaded onto your flight and can be reclaimed at your destination. If, for some reason, your baggage is delayed then please accept our apologies. Contact our Customer Service staff at your destination airport who will take the details and ensure your baggage arrives as soon as possible.

Missing Baggage

If your baggage does not arrive even after we have tried to trace it, then we must assume it is missing. In this unlikely event you will need to process a claim.

We strongly recommend that you include missing and damaged baggage on your Personal Travel Insurance before you fly.

The maximum airline liability for damaged or missing baggage is USD 20.00 per kg.

In Town Check-In Service

For your convenience, In Town Check-In Service is available for MNA passengers at both Kowloon and Hong Kong stations. Simply check-in and collect your boarding pass between 6am and up to 90minutes before your scheduled flight.