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Eng. Andres, Engineer

Category: Electronics

Satisfied Customers: 1505

Experience: Electronic Eng. Electronics Specialist. Circuit designer

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Hi, I have a DMC LX3 and I have photos on the internal memory

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Hi, I have a DMC LX3 and I have photos on the internal memory which I am trying to put on the card. ven though there are abou170 photos in the internal memory when I try to copy ..it states no photos to copy...any ideas how I can transfer them? Many thanks. John

hi, thank you for using JA:We will start by checking the correct steps to copy the files from the internal memory to the SD card.To do so, could please follow these steps?1. Click the "Menu" button2. Click Down to go to the "Play" icon3. Click Right to enter the "Playback" menu4. Go all the way down to the last option "COPY"5. Click Right and choose Internal->Card or Card->InternalOnce done, let me know what happen.Regards! If that helped, don't forget to rate my answer as positive!

Hello JohnYes, could you please remove the SD card, and restart the camera?Once done, check, in the playback mode, the internal memory of the camera.With this instructions, we will be able to see if the images are there or not.Thanks!

Hello JohnCould you connect the camera to your computer using the provided usb cord?The key here is connecting the camera without the SD card, so in the computer you will see the internal memory as an external flash disk drive.Please, kindly connect the camera to your computer without Sd card, using the usb cable. Once one, check if the internal memory is seen by the computer and that you can see the pictures in your computer.Let me know the results!Thanks!

Hello JohnNo, the amount won't increase, that's the good point of JA, follow up questions are free.That's strange. What happens if you connect the camera with the SD card into the computer? Can you see the files?Thanks

.Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.The internal memory on these cameras is very low and should not be able to hold 170 images (without a card it is usually a total of 8), are you sure they are not already on the card?.

Great to hear from you. My wife is just trying to insert the card into her laptop to see if there is anything showing....it does seem strange that the camera doesn't display the images when the card isn't present...so let's hope we can sort it..we have images up and we are now trying to transfer to my computer.. watch this space.. Thanks..will let you know!

.You're welcome from what you are describing they should already be on the card if they are on the camera. If nothing comes up let me know what version of windows or mac is on the laptop. I can give you software that will look deeper for any images to transfer them. If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue. If it did work, please don’t forget to leave a positive rating - it is greatly appreciated..

I have identified the problem. The files are raw and they need to be converted to jpeg so I can see and work on them. any suggestions as to how I might do this? I know there are programs out there but not sure if they work with internet explorer. Firefox or Chrome seems to be suggested.

.Ifranview is the easiest program to use in order to do this: Click Here It can open the most common RAW formatswhich can then be saved in JPEG format. If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue. If it did work, please don’t forget to leave a positive rating - it is greatly appreciated..

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