Customer Experience

Since 1997 we have tried using re-sharpened bits, but the problems was no one could re-sharpen them where they could run very long or at all. We were very skeptical of Expert Die’s claim to be able to sharpen bits and actually get a good run time. The bits that Expert Die re-sharpened get the same run time as a new bit. I didn’t believe it at first but Expert Die has saved us money.

I really like the customer service, the salesmen are friendly and helpful. The service work on the blades are second to none. I really enjoy getting a blade back after it has been first sharpened and its better balanced and sharper then when it was first bought new. Fantastic work and service.

We are very satisfied with the tooling and service. Very honest and dependable. One the best attributes is a one week turnaround on tooling. This helps enable us to ship our products out on time to our customers.

I have found Expert Die, Inc. and our sales rep. Earl to be very professional and extremely helpful. Earl has always gone out of this way to make sure our needs are met. He has always helped us with new projects and will not give up until he has solved our problems. We are very pleased with our relationship with Expert Die, Inc. Earl anticipated our needs and helps keep our saw department running efficiently.

I take this moment to extend to you an expression of gratitude for donating three new blades, and the sharpening of nine saw blades for Hogar Escuela Adventista in El Salvador, Central America. It was a delightful trip that 14 of us made to the orphanage during the first two weeks of December.

I closely inspected each of the bits (under magnification), and I am very pleased with the work your shop did. I was also very pleasantly surprised with the fast turn-around time. They made an extra effort to really help me out when I was in a bind for time.

Expert Die has been the best supplier that I have dealt with in years. Their reliability, professionalism, and customer service are unrivaled and refreshing in a market that really needs this kind of support. That being said, shortly after I started doing business with Expert Die, I was in need of some new blades for our beam saw.