Doctors

The doctors practice together as a non-limited partnership. We pride ourselves on good communication and teamwork enabling us to provide quality care for all ages.

Partners

Dr Helen Miller

MB BS DRCOG

Dr Miller qualified at St George's Hospital in London in 1984 and has a special interest in respiratory problems, women’s health, musculoskeletal medicine and back pain. In July 2009 Dr Miller became the Chair of the Professional Executive Committee, which is now known as the Clinical Commissioning Group (CCG) NHS Gloucestershire, where she played a key role in helping to shape and drive forward health policies for patients across Gloucestershire. Since Spring 2016 she has been back working in practice full time. Both Dr Miller and Dr Stanbury look after the patients at The Dean Neurological Centre and visit on a daily basis.

Dr Michael H V Delhanty (m)

MBChB (Bristol 1988) DRCOG, DFFP, MRCGP, DOccMed

Dr Delhanty joined the practice in 1999. He is a Trainer for Doctors on the GP training scheme who work at our practice. He has an interest in skin surgery, toenail surgery and joint/soft tissue injections. He has a special interest in occupational health.

Dr Liam P Stanbury (m)

MRCGP, MBBS, BSc

Dr Stanbury joined the practice in 2013 after having been a registrar with us in 2009-2010. His special interests include child health, sports medicine and psychiatry.

Dr Becci Heginbotham (f)

MBChB MRCGP

Dr Heginbotham joined the practice in 2015, after having been a registrar with us in 2012-2013. Her special interests include dermatology and she performs minor surgery on skin lesions at the practice.

Dr Rahana Bibi (f)

MBBS (St Barts and The Royal London 2003), BMed Sci, DFFP, MRCGP, DRCOG

Dr Bibi became a part-time partner on 1 Jan 17 having previously been our part-time, 4 session salaried doctor. She qualified in 2003 with distinction at St Barts and the London Medical School. She did her GP training in Gloucestershire and was a GP registrar at Cheltenham Road Surgery from August 2006. Dr Bibi rejoined the team as a permanent member of staff in August 2008. Dr Bibi's medical interests include dermatology, ENT and GP training. She was recently approved as a GP trainer.

Dr N Stow (f)

MBBCh (Cardiff University 2005) MRCGP (2010)

Dr Stow joined the practice as a part time salaried GP in 2015 and became a partner in 2017. Her special interests include contraception, the menopause, and child health. She also oversees the care of our patients in the local care homes.

Salaried Doctor

Dr Aisha Sohail (f)

Dr Charlotte Zoltonos (f)

Dr Zoltonos worked as a regular locum for the practice before taking on a salaried role in 2017. She has a special interest in sexual health.

GP Registrars

We are approved as a training practice for qualified doctors with hospital experience who wish to become GPs under the supervision of Dr Delhanty, Dr Bibi and Dr Stanbury.

Nurses

Sister Lynn Dhany

RGN, ONC, Asthma Dip, MHI PC

Sister Dhany (with Sister Hewitt-Stubbs) is responsible for the management of patients with asthma, providing support and advice where needed. She is also responsible for the annual over 75-year health check and is the lead nurse for the University of Gloucestershire students. She runs our stop smoking clinic with Sister Hewitt-Stubbs and is the lead nurse for mental health.

Sister Julie Hewitt-Stubbs

RGN, Asthma Dip, COPD Dip, Diabetes Dip, CVD assessment

Sister Hewitt-Stubbs (along with Sister Dhany) is responsible for the management of patients with asthma, COPD and diabetes, providing advice and support where necessary. She is also lead nurse for our travel clinic.

Sister Lin Emmett

RGN,FPA Cert, CHD Cert

Sister Emmett is responsible for the management of patients with coronary heart disease and the management of patients with diabetes, providing advice and support where needed. She also runs our stop smoking clinic and, with Dr Delhanty, runs the family planning clinic.

Sister Sally Glossop

Sister Gill Griffiths

Pam Cashmore

In addition to the specific roles, our nurses provide a wide range of services including cervical smear tests, travel advice and vaccinations, blood pressure monitoring, ear syringing and health checks. Our nurses are very experienced and will give telephone advice regarding medical problems referring on to the doctor when appropriate.

You can make an appointment directly with the nurse via reception without needing to see a doctor first.

Healthcare Assistants

Rachael Banfield

Rachael joined us from a retail background. After working for a number of years in our dispensary, she has now retrained as a Health Care Assistant and is thoroughly enjoying her new role.

Phlebotomists

We have 3 phlebotomists on the clinical staff. They do not all work every day:

Phlebotomists take blood samples at both sites every week. A phlebotomist works at The Highnam Surgery on a Wednesday morning and at the College Yard Surgery on a Tuesday afternoon. They are the only nurses who can take blood samples for Warfarin testing. Phlebotomists are able to take bloods both in The Edward Jenner Clinic at Gloucester Royal Hospital and in the surgery.

Julie Price

Has worked at the surgery since 2003

Veronica Priest

Has worked at the surgery since 2002

Janet Bone

Has worked at the surgery since 2011

Practice Management

Philip Tagg

Together with Adam Beard, Philip is responsible for the overall management of the practice. He will deal with queries of a non-clinical nature and would encourage your comments and criticisms regarding the practice that may help us improve our service to you.

Mr Adam Beard

Together with Philip Tagg, Adam is responsible for the overall management of the practice. he joined The College YArd and Highnam Surgery in 2016, having previously worked as a practice manager in Stroud for 14 years.

Administration

Steve Faulkner

IT Administrator

Rachael Butt-Whitmore

QOF Admin

Mandie Heyden

Summariser and Occ Health Admin

Emma Lee

Emma undertakes a variety of administrative tasks, each vital to the smooth running of the practice

Reception

Sandra King

Sandra is our lead receptionist and is currently busy integrating the teams and processes across our three sites.

Deborah Doherty

Janet Morgan

Julie Edmonds

Carly Lawrence

Bernie Jones

Daphne Faulkner

Nicola Shilton

Julie

Liz Stephens

Melissa Wild

Fran

Our receptionists are there to help you. They may ask the nature of your problem so that we can assist you in the most appropriate way. Like all members of the practice they will treat all information with the strictest confidentiality.

The work of a doctor’s receptionist is exceptionally important as they are often the first person you speak to about your problem. They have a very difficult role, trying to encourage patients to give them information they require, whilst maintaining and working within the practice rules.

Liz Croft

Becky Parsons

Secretaries

Sylvia Morgan

Jill Fletcher

Carol Goodwin

Carol is responsible for referrals, insurance reports, letters and other administrative duties.

Nikky Moore

Nikky's main task is the typing and processing of referral letters.

Pharmacists

Sian Williams (f)

Sian is a clinical pharmacist. Her role includes most aspects of overseeing medication and prescribing within the practice. She has some scheduled appointments and may also make contact with patients over the phone.

Community Midwives

Our community midwife is Helen Best. She can be contacted via the surgery reception.

Community Nurses

District nurses can be contacted on 0300 421 6071 (weekdays between 8.00 AM and 4.00 PM)

Out of normal working hours (evenings, nights, weekends and bank holidays) the District Nurse out-of-hours contact number is 0300 421 0555.

Health Visitors

Telephone:01452 859901

Health visitors for the practice can be contacted on the number above, without a GP referral. Their main responsibility is child health and development for the under fives.

Dispensers

Angie

Angie joined the dispensary after being at our city practice since 1987; her last previous role here was office manager