Cons:
I purchased Priority in order to have a carry-on, and even though the carry-on was fine for my first flight, they forced me to check it and pay 40 pounds for my second flight. Then the flight was delayed, causing me to miss my connection and completely ruining my entire travel day. DON'T BE FOOLED BY THE LOW RATES. YOU WILL END UP LOSING MONEY.

GLA

DUB

Mediocre 3.6

Pros:
Could have been a nice cheap flight to Irland

Cons:
We were unable to pre check-in for the flight so we just checked in at the gate but didn't know that would cost £45! Knew it would cost to check a bag but £40? The flight only cost £50 to book. Woman at the counter to pay the fees was rude and would not listen to our explanation as to why we couldn't pre check-in.

Cons:
We planned this trip several months out, then my husbands military orders (temporary duty) were extended. I called and called and called and emailed because I had stupidly purchased the insurance also. No one would help even because of the sudden change to our plans.
So we're out money for all of us, and nothing can be done and no one will help. When we do make this trip later -- after my husband retires, I will not be working with any of these companies.

GLA

DUB

OK 5.0

Pros:
The fact that it got me to Dublin.

Cons:
After having all my liquids taken at security from my carry-on (which had been just fine on all other legs of my trip over) Ryanair decides that they are too full for me to take my bag on board, so they made me check it. When I requested that I get the bag back at the gate, they said no. It had to be checked through to baggage claim. This meant that in Dublin I had to go back to get my bag downstairs and go through security twice more. Exactly what I wanted to avoid. I had a very tight connection to the US. It was horrible! I purposely packed light for a 16 day trip!! It would've been helpful if they had let me gate check it. I won't fly them again.

Pros:
Our experience with Ryan Air was a nightmare! We liked nothing about the experience!!

Cons:
We were charged for them to print our boarding passes. We were charged 50 pounds per person because we hadn't checked in online, despite our having done so. We had a change in plans so had to change our flight time after we had booked back in February. . Ryan Air charges more to rebook a flight than the initial cost of the booking, so we just bought another ticket. I will never book on this airline again.

BHX

BCN

OK 5.5

Cons:
No point paying priority boarding.... people just swap seats if not allocated next to each other makes it all feel like a messy shambles.... once sat down flight was quick and pleasant.... never ate or drank anything on board as extortionate prices... so the money saved there went on tapas and wime

MLA

LTN

Mediocre 2.4

Pros:
We arrived at our destination as did our bags

Cons:
Boarding experience, timely departure, menus available to peruse, staff attitude poor, variety of options limited for an 1145 flight.......I could go on but they don’t care anyway!

FRA

BCN

Mediocre 2.0

Cons:
I am 6’3” I have been placed in the middle seat on four flights. The flight attendants and airport staff are the worst, they’re supposedly never wrong.

GLA

DUB

Excellent 8.0

Pros:
Easy boarding (by boarding both ends of the plane at the same time it speeds things up). Cheap!

Pros:
I liked the service once we left Dublin but once it was time to arrive to Leeds everything went downhill.

Cons:
Our flight did not land to Leeds but to Manchester. I thought this would not be an issue to get my connecting flight to London. As I tried to explain to the airline attendants about my connecting flight they had no idea what was going on and said it wasn't their issue I would have to go to Leeds and explain to them what was happening. I asked if there was a way we could call them and see if I could just get a flight to London from Manchester. They said no. I tried to get a number to call myself still nothing. They sent everyone from the flight onto a coach bus to Leeds. Once I arrived to Leeds, I spoke with Ben and explained my situation. He said there were no more flights to London or anywhere near there. And there wasn't any flights to Austin, TX which was my end point either. He explained there wasn't anything they could do except fly me in the morning to London. I agreed but then come to find out he had to send me back to Manchester. Now I had already had my arrangements to stay in London for the night so I did not have much money left. He said they would take care of the accommodations and the flight to London. I was VERY PATIENT. Within this he was telling me how close they were to closing. I explained I needed everything in place before they even left because I was traveling alone in an unknown country or city. He arranged a cab to take me back to Manchester and a hotel to stay in with dinner and breakfast available. I thought everything would get better but of course it didn't. Ben clearly knew I had my checked bag and carry on. When I'm about to board the flight to London they charged me 60 pounds for my CHECKED BAG. Now this was already included on flight to begin with if all of this had not happened. The attendant did not want to listen to my story and kept passing me to another attendant that said there's nothing they could do. I had to pay since I couldn't leave my belongings. Once i arrived to London. I had to get my bag and RECHECK IN MY BAG. AGAIN they tried to charge me for my checked bag. This time I had enough of your airline and explained it was all included in my flight and I went on a rant with the attendant. He just stared and printed out the ticket for my bag. Didn't look at the computer. Didn't even explain why it's all of sudden taken care of that I don't have to pay anymore. I had no patience to hear his excuse but just wanted to get back home. This has been the worst experience I have ever had with an airline. Frontier isn't even this unorganized. Shouldn't there be a process for these kind of situations already?

DUB

BOD

Excellent 10.0

Pros:
No time... Good service

PHL

DUB

Excellent 8.0

Cons:
No middle seat

BOS

DUB

Mediocre 3.6

Pros:
It left on time.

Cons:
Uncomfortable seats. pay as you go--even for water.

BOS

DUB

Excellent 9.3

Cons:
The seats could have been more comfortable and . The plane was over booked

Pros:
RyanAir got me from Dublin to Scotland for less money than a taxi to the airport in NY. That's fucking awesome. While the plane was spartan and there were no frills, that's A-OK. The service was surprisingly good.

Cons:
No free food or entertainment, but hey, that's what you (didn't) pay for.

GLA

DUB

OK 4.5

Pros:
Got there on time

Cons:
It's Ryanair - a thoroughly unlikeable airline.

PFO

STN

Good 6.0

Cons:
Entertainment and seats

VCE

BRS

Mediocre 3.6

Pros:
Nothing stands out

Cons:
Width of seats was far to small, the seats covers are dated and gruby, the queing process for standard and fast track was a shambles. Checking in was slow due to there being only 1 desk open for a full flight.

Cons:
I missed my connection to Washington DCA. Had to rebook for another overnight flight on United, which gets me into IAD in the morning. That is an extra expense for me. Hainan Airlines would not provide overnight accommodation in Seattle.
poor selection of English language movies/TV

PEK

CAN

Excellent 10.0

Pros:
Less waiting times in Beijing airport.

PEK

CTU

Excellent 8.0

Pros:
Delayed and would have appreciated more snacks.

PEK

SZX

Mediocre 3.3

Pros:
So this is just a tad bit better than most Chinese airlines. Just a little.

Pros:
Our experience with Ryan Air was a nightmare! We liked nothing about the experience!!

Cons:
We were charged for them to print our boarding passes. We were charged 50 pounds per person because we hadn't checked in online, despite our having done so. We had a change in plans so had to change our flight time after we had booked back in February. . Ryan Air charges more to rebook a flight than the initial cost of the booking, so we just bought another ticket. I will never book on this airline again.

GLA

DUB

Excellent 10.0

Pros:
The cost was the big plus on this flight.

STN

SDR

OK 5.6

Pros:
Flight on time.

Cons:
Better way of boarding as priority boarding still involved a long wait and it was far from clear which line to stand in.

LPL

DUB

Good 7.5

Pros:
Short flight so not much to expect

Cons:
We were left sit on the runway after landing waiting for a spot to park up

Cons:
We were unable to pre check-in for the flight so we just checked in at the gate but didn't know that would cost £45! Knew it would cost to check a bag but £40? The flight only cost £50 to book. Woman at the counter to pay the fees was rude and would not listen to our explanation as to why we couldn't pre check-in.

GLA

DUB

Excellent 8.0

Pros:
Everything

Cons:
nothing

MRS

FAO

Good 7.0

Pros:
Priced right.

Cons:
All snacks, drinks are for sale. Could at least offer a complimentary bottle of water.

Cons:
Had to stand outside in rain & wind while waiting to board. Took a very long time to board. Very loud people. Excessively loud engine noise. Attendant made me open my window shade. Small seat did not recline. No seat pocket for magazine.

GLA

DUB

Excellent 10.0

Pros:
Quick easy and cheap

GLA

DUB

OK 4.3

Cons:
We had to pay 160 pounds for our luggage. It was not clear upfront when we booked that there was a fee for luggage. And then upon payment if either had to be all-cash or all credit card you could not do a little of both.

STN

SCQ

Excellent 10.0

Pros:
All great and ontime

Cons:
All good no issues

FRA

BCN

Mediocre 2.0

Cons:
I am 6’3” I have been placed in the middle seat on four flights. The flight attendants and airport staff are the worst, they’re supposedly never wrong.

Cons:
Flights ended up being close to or more expensive because of baggage charges. Also, the length of the terminal to board downstairs off the tarmac is ridiculous for an older couple such as we are. The only good thing was (a) a polite airport employee who got us a wheelchair; (b) a second boarding door for rear section seats.

GLA

DUB

Excellent 8.0

Pros:
Low fare. Efficient check in process.

Cons:
Long walk to the gate. No ramp into the plane from the gate. No escalator. You have to go down the stairs and walk to the plane to board.

STN

CIA

Mediocre 3.3

Pros:
nothing canin was good

BRS

OTP

Excellent 10.0

Pros:
The crew was very nice and helpful,and our seat confortable,the food and dring very good

Cons:
After having all my liquids taken at security from my carry-on (which had been just fine on all other legs of my trip over) Ryanair decides that they are too full for me to take my bag on board, so they made me check it. When I requested that I get the bag back at the gate, they said no. It had to be checked through to baggage claim. This meant that in Dublin I had to go back to get my bag downstairs and go through security twice more. Exactly what I wanted to avoid. I had a very tight connection to the US. It was horrible! I purposely packed light for a 16 day trip!! It would've been helpful if they had let me gate check it. I won't fly them again.

Cons:
From now on I will pay a little bit more money to have a more comfortable flight. The aircraft Ryanair is employing is easily a couple decades old, and is incredibly cramped. The whole aircraft felt rickety as it rocketed through the sky. Our flight boarded an hour late (not the fault of the airline) and when we got on the plane the crew members hardly smiled and were very grumpy. That's the last time I try to save a quick buck on a cheaper airline.

GLA

DUB

Excellent 8.0

Pros:
Easy boarding (by boarding both ends of the plane at the same time it speeds things up). Cheap!

DUB

STN

OK 5.6

Pros:
Ryanair still don’t have enough leg room for taller people. Very uncomfortable. Cheap but not that cheerful if you’re over 6 ft

Cons:
Our BnB cancelled due to riots, Flybe refused to refund a single penny, they wouldn't offer vouchers or anything, not even for the Taxes.
To change the tickets to another destination would have cost us MORE than just buying more tickets due to Flybe's fees.

MAN

AMS

Mediocre 3.0

Cons:
They charge for carry on and there size is smaller then the standard size. The aircraft had ice falling from the air vents. Waited 45 min in the plan before taking off with ice calling on our heads!

Cons:
Went to checkin desk and told to straight to security. Walked to the other end of the airport only to discover our preprinted boarding passes would read at security. Had to lug all our bags back to the Ryan desk, wait in a long line, and get new boarding passes. Then lug our bags back across the airport to security and FINALLY the gate. Don't assume your print at home boarding passes will work.

GLA

DUB

Mediocre 2.0

Pros:
Nothing.

Cons:
I had to pay for priority 2 bags only because I didn't want to check my small carry on - frustrating. I was told I needed a paper copy ticket, couldn't get one until exactly 2 hours before my flight according to the ticket agent. I waited patiently while many others checked in (later to see those same people on my flight who clearly checked in before the 2 hours), but then found out from a different ticket agent that I didn't need a paper copy ticket, so I waited there for no reason due to misinformation from your ticket agent. My flight was delayed twice, then they lined us up at the wrong gate. After scanning our tickets, the door wouldn't open to let us out to the airplane, then they lined us up outside the plane in freezing cold winds because they were still cleaning the plane-the guy was still taking the trash out. Where is the "priority" in that? I know I really only paid to not have to check my bag, but it's also called priority - not quite sure they understood that. Will probably never travel this airline again, too much hassle and frustration for such simple things.

GLA

DUB

OK 5.6

Pros:
The trip was smooth once we got a plane. Everything else was as ecpected.

Cons:
Flight was delayed 7 hours. Airplane stopped at an airport 100 miles from my destination. I was several hours late after that unexpected stop & already 8 hours late from the prevvious delay. I won’t take hainan after this.

PVG

SZX

Excellent 8.0

Cons:
The hearphones sound quality is deplorable, and since the aircraft noise level is high is almost impossible to use it.
Ok, that is easy to correct with no cost: remind the travelers to bring they own hearphones (I didn't bring mine) for best sound.

BKK

HAK

Excellent 10.0

Pros:
Everything

Cons:
Nothing

PEK

CTU

Excellent 8.0

Pros:
Delayed and would have appreciated more snacks.

PEK

SEA

Mediocre 2.0

Pros:
flight crew is pleasant. cabin and toilets are clean.

Cons:
I missed my connection to Washington DCA. Had to rebook for another overnight flight on United, which gets me into IAD in the morning. That is an extra expense for me. Hainan Airlines would not provide overnight accommodation in Seattle.
poor selection of English language movies/TV

Cons:
No point paying priority boarding.... people just swap seats if not allocated next to each other makes it all feel like a messy shambles.... once sat down flight was quick and pleasant.... never ate or drank anything on board as extortionate prices... so the money saved there went on tapas and wime

GLA

DUB

Excellent 9.3

Cons:
I had to check my bag last minute because there was only room enough for 90 bags to be carried on board. I was in the middle of the boarding line so I should not have had to check my bag--there were not 90 people ahead of me. If I had known I would have taken precautions - luggage tag, etc.

GLA

DUB

Good 6.3

Cons:
Went to checkin desk and told to straight to security. Walked to the other end of the airport only to discover our preprinted boarding passes would read at security. Had to lug all our bags back to the Ryan desk, wait in a long line, and get new boarding passes. Then lug our bags back across the airport to security and FINALLY the gate. Don't assume your print at home boarding passes will work.

GLA

DUB

Excellent 8.0

Pros:
I sat in the very first seat on the plane which was a wonderful experience for me as I am 6 feet tall. I had heaps of leg room. And was able to get on and off the plane with extreme ease as I was right in front of the door. Also had great access to the bathroom and stewardesses.

Cons:
The stewardesses tried to sell me everything but the kitchen sink which was irritating since it was such a short flight.

Pros:
I can't give 5 stars for food or entertainment, but on a hop like this no one should expect them. Coffee was fine. 5 overall

KOI

GLA

Excellent 10.0

Pros:
Friendkiness

Cons:
Nothing

ILY

GLA

Excellent 10.0

Pros:
Very quick flight :)

GLA

KOI

Excellent 10.0

Pros:
Friendly staff

SYY

EDI

Excellent 10.0

Pros:
They are great at service and care of their passengers. Their staff always go out of their way to make sure of comfort. Loganair seems one of the few to still give a beverage and a snack with purchase of ticket (wonderful). I am super thankful of well trained staff and their knowledge on luggage and sizing on the smaller planes especially when traveling to and from larger planes. I never had any issues with being able to take my backpack on or being asked to check it as it carried my laptop & wallet...unlike other airlines of similar size running to & from SYY.

Cons:
That I could not find any Tunnocks Cream Wafers in a retail store to purchase after only the caramel wafers.

Cons:
The flight was delayed and we could not check in online from home.

LHR

DUS

Excellent 8.5

Pros:
No frills but no dramas either. All efficient and friendly. Helped that there were many empty seats

NUE

DUS

Excellent 8.3

Pros:
The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)

Cons:
Can't comment on food as it isn't provided with the basic fare.

DUS

TXL

Mediocre 3.6

Pros:
Staff at the airport (ticket counter and check-in) were very polite.

Cons:
The flight was delayed. Then, after flying to Berlin, the staff said we couldn't land there because of weather. They decided to fly us to Leipzig-Halle (another city a two hour drive away) and said they would provide busses to take us back to Berlin. But then, when we got to Leipzig, they said oh we might be able to fly you back to Berlin, just let us refuel. So we all sat in the plane for an hour and a half while they did that. Then, they announced that they couldn't go back to the Berlin airport because there were too many planes landing there. So they told us to get off the plane, go into the arrival hall and we would get more information there. When we got out of the plane, we were greeted by an information lady who informed us that no trains were running at that hour (it was about 11:30pm), and Eurowings would not provide us with accommodation or transportation back to Berlin. The information staff told us that our options were to personally pay for either a taxi back to Leipzig (two hours away!) or rent a car, or wait until morning to take a bus or train. I was able to stay with a friend in the city, and paid to take a bus to Berlin the next day, but what about everyone else who didn't know people in Leipzig and had to fend for themselves? As a young woman traveling by myself in a foreign country, landing in an unexpected city in the middle of the night, it could have been a potentially dangerous situation. I am extremely frustrated with Eurowings. I paid them to take me to Berlin, and they didn't. I talked to customer service on the phone, and they told me that I should make my own travel plans to return to Berlin and they would reimburse me later. Aside from the fact that there weren't buses, trains or flights running till the next morning - I shouldn't have to make my own travel plans! My plans were to fly Eurowings from Duesseldorf to Tegel, and they should be responsible for getting me there. I am never flying Eurowings again, and sharing the story with any friends who travel in Europe. They absolutely do not care about their customers.

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