Microsoft Dynamics CRM drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination.

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What is Microsoft Dynamics?

Effective customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

Microsoft Sales Productivity

The combination of Microsoft Dynamics CRM Online, Office 365, and Power BI drives sales productivity by making teams highly connected and collaborative so they can close more deals, faster.

Zero In

Get real-time business and social information from more than 30,000 sources and gain insights into your business and what matters most to your customers.

Win Faster

Increase sales velocity with immediate access to the right people and information. Follow a guided sales experience with built-in best practices.

Sell More

Tap into the combined social intellect of your company and discover new information tailored to you, and quickly find what you need.

Microsoft Sales Productivity vs Salesforce

SALESFORCE.COM
Sales Cloud Enterprise*

MICROSOFT
Sales Productivity**

Subscription

$125 / user / month

$65 / user / month

Sales automation: opportunities, goals, territories

✓

✔

API/SDK/workflow

✓

✔

Enterprise social network

Chatter Included

Yammer Included

Sales process-driven user experience

✖

✔

Native Outlook experience online or offline

✖

✔

Conferencing, IM, productivity, collaboration

Add $20/user/mo for Office 365

Office 365 included

Power BI: Intuitive visualization and exploration

Add $20/user/mo for Power BI

Power BI included

99.9% Financially backed Service Level Agreement

✖

✔

Social listening and analysis

Additional charge for Radian6

Microsoft Social Listening included

Customer intelligence

Add $125/user/mo for Data.com

Microsoft Social Listening included

TOTAL

$290 / user / month

$65 / user / month

Note The combination of Microsoft Dynamics CRM Online, Office 365, and Power BI is now available at $65/user/month for new customers and $45/user/month for existing Office 365 customers. During checkout, from the Optional add-ons menu, select Power BI for Office 365. To apply the discount, type the Promo Code salesproductivity1.

*Pricing based on the Enterprise Edition, from publicly available information. Microsoft Dynamics CRM Online includes several functionality areas for which Salesforce.com customers pay extra, thus the difference in editions for comparison.

**Promotional prices are listed per user/per month in US dollars; actual pricing may vary by geography. Other fees may apply for add-on services, such as additional storage, testing, and production instances. Prices are exclusive of any fees you may incur to procure Internet connectivity. See Terms and conditions for full offer details.