Terms of Delivery

All prices incl. VAT.

General security

If you pay by credit card, you are always protected against abuse. You do not cover your own or others financial loss in the event that your card is misused in an Internet store like cdclassics.com. Remember that you always have a 14 day return on items bought online.

Delivery

Ordered CDs and DVDs sent as quickly as possible, normally within 4 working days - otherwise you will hear from us.

All goods are sent by Post Denmark and corresponding affiliated national postal services

Returns

If you have purchased goods through the webshop, you have the right to cancel the purchase within 14 days. Simply return the item to us within 14 days after you receive it.

If you exercise this right, you must pay for the shipment costs when you return the product.

If you regret the purchase. Cost are refunded to you either by crediting the credit card or bank transfer. If you wish to receive refunds via bank transfer kindly send us your bank account number.

Refunds are carried out as quickly as possible after we receive the product.

Utilisation of returns right only apply if the product is returned in same condition as when you received it. The right of refund terminates if you used the product in a way where its use reduces its sales value.

Complaints

According to danish law warranty is provided for 24 months on all products. The warranty means that you, the customer can complain about any deficiencies of the product that arose 24 months after purchase. It is however a prerequisite that these deficits are not caused by your incorrect use of the product or other injurious behavior that has led to shortages. You must claim within a reasonable time after you have found the defect. Claim within 2 months are always considered as being timely. We will refund reasonable freight costs, as you may have in connection with returning the item when the claim is justified.

As a consumer you have 24 month warranty on products, which means you either get it repaired, exchanged, money back or a price reduction, depending on the specific situation. This condition of course that the claim is justified.