I have also noticed an item on my credit card statement described as "cash finance charge".

From the solution that has been posted this was ascribed to cash withdrawals. However I have not made any cash withdrawals in the past two to three months but still have relatively huge amounts on this item, more than the interest charge.

I must say not only is this disappointing but disingenuous and just plain criminal for a bank to be making such deductions for quick buck, I am incensed.

I have also noticed an item on my credit card statement described as "cash finance charge".

From the solution that has been posted this was ascribed to cash withdrawals. However I have not made any cash withdrawals in the past two to three months but still have relatively huge amounts on this item, more than the interest charge.

I must say not only is this disappointing but disingenuous and just plain criminal for a bank to be making such deductions for quick buck, I am incensed.

The best way to resolve this one for you is to have your full account details with your full query to be be emailed to us. Note, we will look into your query by further investigation on your account and provide feedback.

Kindly mail us here with your full query and account details: [email protected] for further assistance.

Why do you need to look into the account if the charges are calculated on the withdrawal?I thought you dont pay for the transactions, that is why the finance charge is so high, and a card charge .Banks charge for everything, i am to scared ti go into the bank cause you will charge me for that as well.

@Boitumelo if I make internet payments directly from credit card account or transfer funds from my credit card to my linked cheque account are these transactions seen as cash transactions? Also if funds are paid directly into my credit card by an external party is this also seen as a cash transaction? I too am trying to establish why my cash finance charges are so high?

I have also noticed an absolutely ridiculous amount of money being taken off my credit card. Reading the other queries in this regard and the answers actually annoys me. I have NEVER EVER withdrawn cash from my credit card. I use it for emergencies only. Yet on 28 March R239.32 was deducted. On 28 April R272.61 was deducted. On 28 May R71.75 was deducted. WHAT is going on Std Bank? This is daylight robbery and that without any explanation at all. PLEASE EXPLAIN.

I have also noticed an absolutely ridiculous amount of money being taken off my credit card. Reading the other queries in this regard and the answers actually annoys me. I have NEVER EVER withdrawn cash from my credit card. I use it for emergencies only. Yet on 28 March R239.32 was deducted. On 28 April R272.61 was deducted. On 28 May R71.75 was deducted. WHAT is going on Std Bank? This is absolute theft. HOW can Std Bank deduct money from an account without any explanation at all. PLEASE EXPLAIN WHY YOU ARE STEALING FROM YOUR CLIENTS!

NO. Your cop out response to simply pass the buck and refer clients to a website with bank charges is unacceptable and of no help at all. Answer the questions asked! Again, I ask WHY has money been deducted from my account when i have NEVER made cash withdrawals from my credit card! And please DO NOT REFER ME TO A WEBSITE. I am seriously considering moving banks. With that will go the accounts of both my children and the NGO I am involved with and for which I am the chairperson.