BlueHost Frontpage Web Hosting Help and Information

by frontpage

This tutorial will demonstrate how to fix simple Frontpage troubleshooting issues at Bluehost. Please be aware that Microsoft Frontpage has officially been discontinued by Microsoft, and they have abandoned ALL support for the product. This move was due to numerous bugs involving the program and its extensions that Microsoft could never fix.

While Bluehost’s servers do have the option for Frontpage Extension publishing, it may occasionally fail and you will have to go through these simple steps to get your site back up and running.

If you are simply using Frontpage for its HTML design and not necessarily for the functionality that requires extensions, please visit the Bluehost Frontpage tutorial to learn how to tell Frontpage to use standard W3 code and FTP to publish your site.

If Frontpage is displaying an error like this and is not connecting, the most likely causes are either improper domain assignment or failure with the extensions. Click the OK button to verify your domain settings.

Please verify the spelling of your domain name. If the name is spelled correctly, please make sure your domain’s nameservers are pointing to Bluehost. Frontpage Extensions rely on the domain name to resolve where it’s going. If your nameservers are still pointing to another web host, you cannot publish using Frontpage Extensions until that change is made and DNS propagates.

If your spelling is correct and the domain’s nameservers are pointing to BlueHost, then please log into your cPanel and click on this Frontpage Extensions icon.

If you see this screen, then the extensions have been installed. Try to publish again. If you are still experiencing difficulty, please contact technical support.

For various reasons, installed extensions may become corrupt or break. We will need to uninstall, clean up, and reinstall the extensions for them to work again. Please not that if you have changed your .htaccess files on the server, all changes will be lsot in this process. Please backup and .htaccess files before continuing.

If you see this screen, then the extensions have been uninstalled. However, due to the nature of the extensions, there maybe some parts of them left on the server. Please go back to the previous screen.

Click the Cleanup Old Extensions button.

The extensions should be completely removed. Now, please reinstall the extensions.

Click on the install extensions button.

If you see this screen, then the extensions have been reinstalled. Try to publish again. If you are still experiencing difficulty, please contact customer support.