Help Centre

Delivery

How much is delivery?

Delivery is FREE to mainland UK addresses with a couple of exceptions. We dispatch all finished orders by courier for next day delivery. Some postcodes, including Northern Ireland (BT), the Scottish Highlands & Islands (AB31-38, AB41-45, AB51-56, FK19-21, HS, IV, KA27-28, KW, PA20-88, PH5-10, PH15-26, PH30-44, ZE), Isle of Man (IM), or Isle of Wight (PO31-41) may take between 3 and 5 working days, and will incur a charge:
Isle of Wight – £7.50 + VAT
Scottish Highlands – £4.00 + VAT
Northern Ireland/Isle of Man – £6.00 + VAT
Unfortunately, we do not currently deliver to the Channel Islands.

Can I track my package?

Yes. When we dispatch your order we will send you an email to give you delivery details and a tracking code that will let you log into the courier’s website and track your package.

Do you ship outside the UK?

No. At the moment we only deliver within the UK.

What happens if I'm out when the courier tries to deliver?

Most couriers will leave a note to say that they have tried to deliver the package. They will then try to deliver again for the following two days. If they are unable to deliver on the third attempt the package will be returned to us.

Can I deliver to a different address?

Your delivery address can differ from your billing address and you can change it at the checkout.

Where do you deliver?

We deliver to any mainland UK address.

How long will delivery take?

We deliver to any mainland UK address by next day courier service. Some areas may take longer – if you live in Northern Ireland, Highlands, Isle of Man, Isle of Wight or the Channel Islands, delivery may take an extra day.

How is my order packaged?

Just in case you need your order to be anonymous we make sure that all our products are delivered in plain label and packaging.