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Frequently Asked Questions

Do I get a CARFAX report with my purchase?

We offer free CARFAX reports with every vehicle purchase.

Are your used cars inspected?

Portsmouth Used Car Superstore is a full service auto repair facility that has been serving Portsmouth and the surrounding Seacoast areas for over 10 years. Almost all of our retail vehicles are NH state inspected. Additionally, most of our vehicles have been 70 point inspected by our highly-trained team of technicians, and come with a 6 month, 6,000 mile powertrain warranty.

Please note, some vehicles are sold "as is" with no inspection - this is very rare and will be reflected in the price. Additionally, you, the buyer, will be made fully aware of this and will be able to incorporate this information into your buying decision.

Again, the vast majority of our vehicles are fully serviced and come with a warranty.

Is your inventory listed online?

Portsmouthusedcarsuperstore.com is the best way to view our entire pre-owned inventory. This state-of-the-art website allows you to browse hundreds of vehicles from all four of our locations. It also allows you to calculate your desired payment, run free CARFAX reports, and obtain specific information about each vehicle we offer.

What is my interest rate going to be? What types of finance rates do you offer at The Superstore?

Although it is impossible to predict an exact interest rate without pricing and credit information, you will almost always qualify for a better rate and term at The Superstore than anywhere else on the Seacoast.

Here's why: The Superstore maintains cohesive partnerships with over 30 separate lending institutions of all sizes. These partnerships allow us to provide our customers with the lowest possible finance rates and most competitive terms. Our lending network includes a variety of institutions throughout the region.

I recently had a bankruptcy... can I still by a used car from The Superstore?

The Superstore offers finance programs for customers of all credit types. Whether you have been through bankruptcy, foreclusure, or are simply upside-down in your current loan, we have a program for you.

Do you have a "First-Time Buyer Program"?

Not only do we have a first-time buyer program, but the banks in our network report to all the major credit bureaus. This will help you establish a favorable credit history to make life easier in the future. Please contact one of our finance professionals to discuss your finance options. The phone number is 800-611-7845 - you will be connected to someone who can help you right away.

I'm interested in a vehicle at one of the other Key Auto Group locations. Can the vehicle be moved to The Superstore?

Yes indeed! When you find something that interests you, call us to schedule an appointment and we will transport the vehicle to The Superstore at your convenience.

What other perks do I get by buying a used car from The Superstore?

Besides excellent pricing and highly competitive finance terms, here are some other advantages to doing business at The Superstore:

1. Free NH State Inspections for the life of your vehicle2. One free oil change after delivery3. Service discounts4. Referral bonuses5. A relationship with a reputable, local dealership that takes care of its customers before, during, and after the sale.