ILFS-Recharge Fails and amt dedutected

State :MaharashtraComplaint Details : I have twice recharge the prepaid from paytm and from Salaried account, both the time amount was deducted from the account but Airtel balance shows 0. Both the time I have received SMS,
PM,MRP:Rs222.00,PF:192.89,STAX:Rs 28.11,Talktime:Rs1.00,Balance: Rs 000 and shows Trans Id:1897226839 and Trans ID:1897028945