LiveOps Adds SAP and Sybase Executives to Board of Directors

LiveOps,
Inc., the global leader in cloud contact center and customer service
solutions, announced today that SAP executive Robert Enslin and former
Sybase, an SAP company, executive Steve Capelli have joined the
Company’s Board of Directors. Enslin is the president of Global Customer
Operations at SAP, while Capelli served in various executive positions
at Sybase, most recently as president of Worldwide Field Operations. The
company also announced the expansion of its Board of Advisors.

“Robert and Steve bring extraordinary business and sales expertise in
global sales and operations, and I am delighted to have them on LiveOps’
Board of Directors,” said Marty Beard, chairman and CEO of LiveOps.
“LiveOps has undergone significant business transformation in the last
two years. We have the right technology and sales momentum needed to
become the global leader in cloud customer service. The knowledge and
experience of our new Board members will be invaluable as we continue
our global expansion.”

Having joined SAP in 1992, Enslin now leads the company’s field revenue
and enablement efforts, working in tandem with development and support
leaders. He is responsible for all activities spanning global and
regional sales and operations, as well as SAP’s expansion and growth in
strategic fast-growth market geographies. Enslin is also a member of the
SAP Global Managing Board and has served in various international
leadership roles, including president and CEO of SAP Japan and interim
president and CEO for SAP Latin America.

“LiveOps is entering an exciting stage of growth as the Company
continues its worldwide expansion to bring its cloud-based contact
center technology and services to new markets,” said Enslin. “I look
forward to working with the LiveOps executive team and contributing to
the future direction and growth of this Silicon Valley cloud technology
leader.”

Capelli served in various management positions at Sybase from 1997
through 2011 during which time Sybase was acquired by SAP. He left
Sybase as president of Worldwide Field Operations. During his six years
in that role, he led the successful turnaround and expansion of global
teams focused on sales, consulting, maintenance and education. Capelli
has also held management roles at Siemens-Pyramid. He serves on the
boards of several private companies, including ParStream, Enmetric
Systems and Rimini Street.

CIO, CTO & Developer Resources

“In the span of my career I have seen the software industry change
completely,” said Capelli. “I think that LiveOps, under Marty’s
leadership, has led similar changes in the contact center space. LiveOps
is fundamentally changing how brands engage with today’s multichannel
consumers worldwide, and I am thrilled to work alongside them to guide
the Company in its growth plans.”

LiveOps also announced the appointment of two new members to its Board
of Advisors: former LiveOps CEO and Chairman Maynard Webb and Venture
Capitalist David Hornik. Webb served as the CEO of LiveOps from 2006
through 2011. The founder of the Webb Investment Network and co-founder
of Everwise, Webb is the chairman of the board at Yahoo! and a board
member at salesforce.com and Visa. Hornik, who joined August Capital in
2000, has worked with software-focused technology startups for more than
two decades and holds seats on the boards of seven organizations. He is
a lecturer at the Harvard Law School and author of VentureBlog and
VentureCast, as well as founder and executive producer of The Lobby
conference.

LiveOps is the global leader in cloud contact center and customer
service solutions. More than 350 companies around the world, including
Salesforce.com, Symantec, Royal Mail Group, Ideal Living, and Amway New
Zealand trust LiveOps’ technology to enable effective multichannel,
social and mobile interactions with their customers. LiveOps'
award-winning platform has processed more than 1 Billion minutes of
customer interactions and managed operations for the largest US-based
cloud contact center of 20,000 home-based, independent agents. With 10+
years of cloud experience LiveOps is the partner of choice for companies
wanting to migrate to the cloud. Headquartered in Redwood City,
California with European regional headquarters in London, LiveOps
supports a wide range of industries including retail, financial, health
care, insurance, and high tech. For more information, visit www.LiveOps.com.

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