We've been using RSA for over 8 years and have never regretted it for a second. We moved to RSA from an off-the-shelf accounting software package looking for something more sophisticated - RSA is the perfect solution to that need. It is extremely flexible and can be scaled and customized to almost any need. We've built up the system over the past years into a really powerful software tool that our business would not be able to function without. I have no doubt that we've saved hiring at least one administrative employee by customizing features of RSA to our business needs. RSA is also extremely good value relative to any other program that has the same capabilities. Support response is timely and there have been no issues with us being in the USA and RSA located in Canada.