Facebook’s Email Bungle: Not What It Did but How It Did It

Facebook has a knack for irritating its membership with the changes it imposes, but it seems to regard those user backlashes as an inevitable cost of pursuing revenue. In the case of its latest brute-force move, though — changing everyone’s email address to “@facebook.com” — it appears to be getting more criticism for how it implemented the change than for making it in the first place.

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