Re: How do I update the firmware on a Sansa Clip+

I downloaded the zip file, but I cannot open it. I have 7-zip and it doesn't recognize the format. Neither does VLC (though I'm not exactly sure why my computer thinks it's a VLC file...) So do I just throw away the unit? I cannot listen to audiobooks on it because they all play out of order, and this was the purpose for which I bought it. I guess I'm too stupid to know how to rename everything to suit SanDisk.