The Subtle Art of Managing Up

by John Baldoni

Every manager on the move wants to have influence at the top in order to get his or her ideas heard and ultimately acted upon. In Lead Your Boss, recognized leadership guru John Baldoni gives managers new as well as tried and true methods for influencing both their bosses and their peers, and giving senior leaders reasons to follow their lead.

Creating Prosperity, Energy, and Joy in a Low-Trust World

by Rebecca R. Merrill, Stephen M.R. Covey, Greg Link

After illustrating the global relevance of trust with his book The Speed of Trust by selling more than one million copies in twenty-two languages, Stephen M. R. Covey again illuminates the hidden power of trust to change lives and impact organizations in Smart Trust. In a compelling and readable style, he and long-time business partner Greg Link share enlightening principles and anecdotes of people and organizations that are not only achieving unprecedented prosperity from...

Why Organizational Health Trumps Everything Else In Business

by Patrick Lencioni

An organization is healthy when it is whole, consistent and complete, when its management, operations and culture are unified. Healthy organizations outperform their counterparts, are free of politics and confusion and provide an environment where star performers never want to leave. Patrick Lencioni's first non-fiction book provides leaders with a groundbreaking, approachable model for achieving organizational health — complete with stories, tips and anecdotes from his experiences...

Create an Engaged and Empowered Workforce for Exceptional Business Growth

by Jennifer Prosek

As a young entrepreneur who turned a small PR business into a highly successful, international communications firm, Jennifer Prosek has experienced firsthand the power of instilling an "owner's mind-set" in every employee. In Army of Entrepreneurs, Prosek presents an easy-to-follow action plan any company can use to build a workforce dedicated to generating new business, creating new products and services, and sustaining growth. Filled with inspiring examples, the book...

Seizing the Ultimate Offshore Opportunity

by Robert Kennedy

By now, most business people, pundits, and politicians in the United States and other developed nations have come to grips with the phenomenon of manufacturing jobs moving offshore: The process is variously referred to as "outsourcing" or "offshoring. " But a far bigger wave of change is approaching the shores of those same developed nations: the globalization of services. Where are the jobs going? Which companies benefit –– or could benefit? How exactly does services offshoring work?

Truth and Lies about Why We Buy

by Martin Lindstrom

How much do we know about what we buy? What truly influences our decisions in today’s message-cluttered world? In Buyology, Martin Lindstrom presents the astonishing findings from his groundbreaking neuromarketing study that peered inside the brains of two thousand volunteers as they encountered various ads, logos, commercials, brands and products. His startling results shatter much of what we have long believed about what seduces our interest and drives us to buy.

How ING Direct Succeeded by Becoming a Rebel with a Cause

by Arkadi Kuhlmann, Bruce Philp

The Orange Code recounts ING Direct's - the successful Internet-based direct bank with over 20 million customers - intriguing story and explains the philosophy of its founder Arkadi Kuhlmann and his long-running partnership with Bruce Philp, the branding consultant who helped him make ING Direct a cause to its own people and a household name across North America. In an entertaining and inspiring style, Kuhlmann and Philp discuss their unconventional approach to business strategy and ...

How the Best Connect and Win in High Stakes Sales

by Jeff Thull

You may have the world’s greatest solution, but if you can’t communicate with relevancy, develop credibility and respect, and build clarity for your customers, your potential will be severely constrained. Leading-edge strategist Jeff Thull shows readers how to create a different kind of relationship with the customer and use powerful diagnostic principles to reframe the typical sales conversation.

A Working Guide to Making Deals and Resolving Conflict

by Roy Lewicki, Alexander Hiam

A valuable resource — grounded in solid research — for any leader or manager who needs practical strategies when conducting business negotiations. Lewicki and Hiam assert that the basic skills and techniques of what they call “the master negotiator” are essential for resolving conflicts, handling difficult conversations, protecting oneself against a competitor and managing good business deals.