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First of all it has nothing to do with a hotel; it is an apartment village with very basic services; if you come in winter then reception is open only 6 hours a day, you need to pay for using the sauna (20EUR/hour) and for WiFi access as well (2EUR/hour) which doesn't work in some rooms.
On the other hand...
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Dear Toci,
thank you for your comment, which you posted on our hotel side.
We do not run the hotel in wintertimer by our own management, Naturel Hoteldorf SEELEITN is operated by our management only in summer.
During wintertime the hotel is leased to a foreign touroperator, all your concerns about your stay are based on services of this agency...
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My first impression is: the stunning location, the view from the shore is so beautifull that you could look at it all day and never let go.
But that's the good news, from there, it went down hill....
The staff at the reception was arrogant & rude. Knowledge of English was absolute minimum. Management was "high & mighty" with not...
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We were quite happy about our stay until the night when the staff of the restaurant started playing full-volume music at 23.00 hours, waking our baby up. To my remark that it is too loud I was told to close the doors of my appartment. This kind of behaviour of the staff is unacceptable to me and disqualifies the establishment....
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