Maximum of three pets are allowed for a non-refundable charge of $10 per pet per night with limited pet friendly room available. Pet Sanitation Fee is $50 if applicable. ADA defined service animals are also welcome at this hotel.

TripAdvisor Traveler Rating:

5.05Cleanliness

3.05Location

5.05Rooms

5.05Service

2.05SleepQuality

4.05Value

3.05

“GREAT, BUT DISAPPOINTING SURPRISE”

May 07, 2013David F, Columbia

This motel rates high with online reviewers, and I can understand why. It is clean, the staff is friendly, the breakfast is nothing special but meets basic needs with healthy choices, the styling of our room with a queen bed and sofa bed is very appealing. However, I was severely disappointed with the paper-thin walls between the rooms. Perhaps being there on a weekend with guests other than business-related people staying during the week was the reason. The people in the room to our left arrived around 10-11 p.m. We heard their entry and their activity for a couple of hours. Around 1-2 a.m., I was awakened by the amorous moaning of a woman and could even hear the deep breathing of the man who was obviously enjoying her Meg Ryan feedback. Skimping on the construction of sound barriers between rooms does not encourage repeat visitors!

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you David for choosing and reviewing our Microtel Inn & Suites By Wyndham in Hoover-Galleria Mall. I apologize for any inconvenience because of noise from other guest room. We do our very best to make sure all guests have an enjoyable experience. And glad that you like our suite room with sofa bed and healthy breakfast options. We hope you will consider us again and we will make sure that your stay is enjoyable. Please contact us directly and we will provide you rooms taking in to consideration your concern.
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