Quality

Inside Quality

Culture of Safety

Culture of safety is a commitment hospitals make to provide a safe patient environment by involving senior leadership, caregivers, patients, and families to work together toward continual improvement. The organizational culture of the hospital must be such that providing quality patient care is the highest priority.

HAP Works With Pennsylvania Hospitals to Promote a Culture of Safety

HAP, through the work of its Hospital Improvement
Innovation Network (HIIN), is helping Pennsylvania hospitals and health systems to focus on attitudes, values, behaviors, and relationships toward achieving a culture of safety by:

Strengthening the degree and quality of senior leadership engagement, patient and family engagement, physician engagement, worker safety, and disparities awareness by integrating culture of safety principles into all of the quality and patient safety improvement initiatives of the HIIN

Teaching patient and family engagement concepts and how hospitals can operationalize patient and family engagement by including examples from hospitals that have successfully incorporated patient and family engagement into their hospital’s operating practices

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