Time Warner Cable Attempting to Be a Little Less Horrible

Satan’s favorite cable company will no longer require you to wait around all day, instead offering one-hour appointment windows in Manhattan, Mt. Vernon, Bergen County, and Staten Island (with better service in Brooklyn and Queens allegedly coming soon). Supposedly “new tablet-based software” and text-message alerts will help: “If a technician knows their appointment is going to run late, we can reroute the closest technician to pick up their slack for their next appointment,” a TWC spokesperson said. Breath-holding notrecommended.