Vendor Details

QliqSOFT

www.qliqsoft.com/

Founded 2011

United States

About Qliq Secure Texting for Healthcare

QliqSOFT is THE Clinical Success Solution, with mobile apps for secure texting, clinical collaboration, on call scheduling, document scan and sign, and pager replacement. Our HIPAA compliant platform gives healthcare providers rapid and convenient ways to reach each other and exchange patient information and status. Over 700 healthcare organizations rely on QliqSOFT to achieve secure, patient-centric collaboration with other care team members across organizational boundaries.

Pros: Its a HIPPAA regulated messenger for home health with encrypted messaging and file sharing.

Cons: Expensive, the charge per users, plus sending pictures is not clear, i wont allow to upload a higher quality picture or bigger files. For amount they charge they should update their app for a better quality.

Overall: Homehealth communications with field nurses.

Would definitely recommend, a MUST for healthcare businesses!

Apr 11, 2018

Pete S.

Business Development & Media

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: Simple, clean, easy to use interface, doesn't require any kind of training as it feels pretty much like the controls on your iOS or Android phone. The photo and video option are a big plus for our business and it works across all platforms seamlessly. Excellent background information and FAQs available on the website.

Cons: Not really any cons to the software or its performance; it's just difficult as you implement it. For new patients, it's simple, as we introduce this as the primary method through which we'll be communicating; for existing patients, it is more difficult to get them to conform.

Excellent for secure texting

Sep 19, 2018

Charlene W.

Owner

Hospital & Health Care, 1-10 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

4/5

Overall

3
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Love the ability to be able to print entire conversations from the PC. Also like that I can send texts from my computer to client's cell phones, securely. Can send secure attachments. Chris, who is my customer service rep was helpful in getting my account set up.

Cons: Had difficulty in getting contacts setup. Clients were not sure on how to finish the setup instructions. Was a slight learning curve as I kept forgetting that to manage my account I had to log in to my account online - not try to make changes through the app.

Overall: I have clients who needed to submit pictures of insurance cards, and other private information, who mainly use there cellphone for these tasks. The ability to be able to print entire conversations, including pictures, from the main computer is monumental. These conversations can also be stored on the computer in secure files. Needing a password to access this program is an added security measure.

Having customer service respond to issues immediately, is also awesome.

Great notifications, easy secure texting

Mar 13, 2018

Jill S.

Owner

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: Notifications on mobile are prompt and especially clear with a pop-up window. Multiple layers of security.

Cons: App regularly purges old messages. There does not appear to be a way to modify this in settings. App frequently has "vocal" alert when cell service fails.