Overview

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On top of setting confidentiality limits, another key principle in
supporting students is around setting time boundaries.

Students often make informal approaches for support, at what can feel
like the most difficult times. It’s important not to shut down a student
looking for help, while recognising the limits of your working
environment and the time you can allocate to each student’s need.

Sometimes our work settings are not appropriate for a support
conversation. It is vital that you keep this in mind when responding to a
student’s help-seeking behaviours.