*''Workaround'': Make the person(s) inactive (Site Info and change the "Active" status to "Inactive" using the drop-down menu beside the person(s) name and click '''Update''' at the bottom of the list)and download Gradebook 2. Change the person(s) back to "active" status once the download is complete. If you make the person inactive, his or her postings, grades, submissions, etc., will disappear, but will reappear when the person is made active again. If you have a non-Registrar course where all students are manually enrolled and you need to export to a file, you will need to use Gradebook until this problem with Gradebook 2 is corrected.

*''Workaround'': Make the person(s) inactive (Site Info and change the "Active" status to "Inactive" using the drop-down menu beside the person(s) name and click '''Update''' at the bottom of the list)and download Gradebook 2. Change the person(s) back to "active" status once the download is complete. If you make the person inactive, his or her postings, grades, submissions, etc., will disappear, but will reappear when the person is made active again. If you have a non-Registrar course where all students are manually enrolled and you need to export to a file, you will need to use Gradebook until this problem with Gradebook 2 is corrected.

*''Status'': Under investigation.

*''Status'': Under investigation.

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===View Student by Section Does Not Show All Students===

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*''Problem'': If you View Students by Section in Gradebook or Gradebook2, in some cases you may not see all the students listed here

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*''Workaround'':

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*#Go to Site Info and change your role from Instructor to Facilitator using the drop down. Click Update Participants at the bottom of the page.

*#Go back to Edit Class Rosters and click Add Rosters. You will see the sections to which you have access listed below. Click Select Anyway at the right side of the screen beside each section that you wish to associate to this site. Follow the prompts to finish the process.

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*#Go back to Site Info and Change your role from Facilitator to Instructor

General

Content Editor Freezes in Internet Explorer 9

Problem: When insert buttons are clicked in FCKEditor using IE9, the insert window opens but appears blank and frozen. There is no way to close or cancel the window without logging out of Sakai. This occurs in the following options: Insert Link, Insert Flash object, Insert Image, Entity picker , Insert Table, Insert Special Characters, Insert Smiley, Insert Anchor. View screenshot.

Workaround: Use a different browser when using the rich text editor, for example Firefox or IE 8. Internet Explorer 9 is not a supported browser at this time, so avoid upgrading until this issue is solved. See Instructions for removing IE9 and restoring IE8.

Status: Resolved in the planned release for August 9, "Ariel." --Jolaine 14:29, 26 August 2011 (EDT)

Unable to See "Exit Student View"

Problem: The New skin implemented has a minor issue that occurs if you use the "View Site As . . " option. You will not be able to see "Exit Student View" text due to the text being white and the skin being light gray. On some monitors, you may be able to see the text faintly.

Workaround: Place your mouse pointer over the region where the "Exit Student View" normally appears (top right hand side) and click when the mouse pointer image changes to a hand, or highlight the region so that you will see the "Exit Student View" text. Please see screen shot for additional details.

Assignments

Instructor Comments in the Assignments Shows HTML Tags

Problem: When a grader leaves comments for the student in the "comments" box, the student sees HTML coding in the text.

Workaround: If the student submission was made using the "inline" submission box, the instructor can post comments by putting her/his comments in { {double curly brackets } }. The instructor comments appear in red to the student. If the student has submitted a Word document, download the file and make your comments by using "track changes" in Word. Add the edited submission as your feedback.

Blog

Blog Permissions Default is That Students Can Not Create a New Blog

Problem: By default, Blogs permissions are set so that students cannot create a new blog.

Workaround: Click Permissions and under the "create" column, check the box beside Student (and CE Student and Auditor if you have participants with those roles).

Status: Resolved, but older courses may still see the problem. New courses created from Summer 2011 on should not exhibit the problem.--Jolaine 10:47, 15 April 2011 (EDT)

Discussions

Can't open Attachments in Discussions

Problem: If someone adds a file attachment to a Mail or Discussions post, the file will not open if there are spaces in the file name.

Workaround: Do not attach a document with a space in the file name. Use _ or - instead of spaces. One may also replace the "+" sign in the URL where the space is with a "%20" and this will display the page.

Users Get Email When New Post is Made to Discussions

Problem: The default setting in Discussions is that users get an email notification every time a post is made to a Discussion topic that the user has posted to in the past. This isn't actually a "bug," as this is the common default on discussion board and blogs on the internet, but in large classes the quantity of emails is problematic.

Workaround: Go to Discussions and click on Watch at the top of the screen. Change your preference to "Do not send notification."

Gradebook Won't Export if Students are Enrolled Who are Not Associated With Roster

Problem: If you have any students enrolled in your course who are not associated with a roster, for example a CE Student, Student or Auditor that you added manually rather than through the Registrar, Gradebook 2 can not be exported to a .csv or Excel file.

Workaround: Make the person(s) inactive (Site Info and change the "Active" status to "Inactive" using the drop-down menu beside the person(s) name and click Update at the bottom of the list)and download Gradebook 2. Change the person(s) back to "active" status once the download is complete. If you make the person inactive, his or her postings, grades, submissions, etc., will disappear, but will reappear when the person is made active again. If you have a non-Registrar course where all students are manually enrolled and you need to export to a file, you will need to use Gradebook until this problem with Gradebook 2 is corrected.

Status: Under investigation.

View Student by Section Does Not Show All Students

Problem: If you View Students by Section in Gradebook or Gradebook2, in some cases you may not see all the students listed here

Workaround:

Go to Site Info and change your role from Instructor to Facilitator using the drop down. Click Update Participants at the bottom of the page.

Go back to Edit Class Rosters and click Add Rosters. You will see the sections to which you have access listed below. Click Select Anyway at the right side of the screen beside each section that you wish to associate to this site. Follow the prompts to finish the process.

Go back to Site Info and Change your role from Facilitator to Instructor

Status: Resolved on Aug 19th 2011,

Tests & Quizzes

T&Q Table of Contents Allows Students to See Their Scores

Problem: If instructors set up a test to show the Table of Contents, and the "students question and part scores" option is set under feedback (even if "No feedback will be displayed to the student" is chosen), students can see their scores for each question and so can deduce whether or not they got it right and can change their answers while they are taking the test.

Workaround: Change Feedback by unchecking "students question and part scores." This is now the default setting for all tests. If you do want them to see this part of the feedback after submissions are in, you can go back and check the box later.

"Import" Function in Tests & Quizzes can Corrupt Username

Problem: In Tests & Quizzes, the "Import" function does not work and can even cause a corrupted username if attempted. The corrupted username could prohibit the user from accessing the Tests & Quizzes tool.

Workaround: Either create questions one-at-a-time, or cut and paste from a properly formatted text document using the "Create using markup text" option. If you have trouble accessing any aspect of Tests & Quizzes, your username could be corrupted. Contact LSS at (352) 392-4357 option 3, or write learning-support@ufl.edu.

Status: In the latest update, the Import button was removed to resolved this problem.

Turning Point

TurningPoint Roster Does Not Export to Sakai

Problem: TurningPoint Roster is not integrating with Sakai.

Workaround: None needed - Problem resolved

Status: Resolved with new TurningPoint version 1.1 for Sakai Integration 2.6