Air New Zealand to introduce inflight wifi

Air New Zealand will begin rolling out inflight wifi on its jet services in 2017.

6 October 2016

Chief Executive Officer Christopher Luxon today announced at a media and travel trade event in Sydney that flights between Australia and New Zealand would be the first to receive connectivity.

“Air New Zealand is in the final stages of commercial negotiations with Inmarsat and Panasonic Avionics with internet connectivity to be supplied by Inmarsat’s new global GX satellite constellation and integrated with Air New Zealand’s in-cabin Panasonic Avionics technology. Proving flights will begin in the second half of 2017 and world-class internet services progressively available on Tasman, Pacific Island and long haul jet fleets from the end of next year,” Mr Luxon says.

Domestic New Zealand jet services are likely to offer a wifi service from 2018.

“Given Air New Zealand operates some of the longest flights in the world, and in oceanic areas where there has historically been poor quality satellite service, we have patiently worked with partners until comfortable that a service which meets the high expectations of our customers is available,” he says.

“Proving flights on a partner company test aircraft have now given us the confidence to introduce what we believe will be the world’s most reliable inflight connectivity. Customers will be able to use their social media channels, stay on top of emails and browse the internet.

“Our new system will also allow us to enhance real time features within our state of the art Inflight Entertainment System as well as providing our flight crew with an enhanced ability to manage customer requests related to their ground travel.”

Chief Digital Officer Avi Golan says Air New Zealand is committed to enhancing customer journeys by leveraging the latest technology in the air and on the ground.

“We are working to bring digital innovations to every step of the customer journey and it will be exciting to see inflight wifi come to life for customers right across the Air New Zealand global network,” Mr Golan says.

Air New Zealand expects to release details of the operating business model in the first half of 2017.

Ends

Issued by Air New Zealand Public Affairs ph +64 21 747 320

About Star Alliance

Air New Zealand is proud to be a member of Star Alliance. The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca in Brazil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Overall, the Star Alliance network currently offers more than 18,500 daily flights to 1,330 airports in 192 countries.