 Effectively provided training programs for in-market and corporate locations for staff and specific patient populations, utilizing a variety of training tools that included Web based trainings (using the “Go To Meeting” format), large group and in-person individual nurse seminars.

 Developed educational materials and instruction including objectives, content and evaluation tools for all clinical corporate and department trainings in disease management (Diabetes Educator, Cardiovascular and Heart Failure, COPD and ESRD) for company administered health plan

 Active in the development of health plan care management and disease management department policies and procedures.

 Acted as liaison to one or more client vendors, providing clinical support and training while assuring program continuity and adherence to defined care management protocols.

 Established and maintained positive relationships with nursing care management teams in market as well as inter-departmental and corporate staffs.

 Coordinated, developed and presented various interdisciplinary educational offerings to corporate and department based nursing employees.

 Project lead for a highly successful physician referral generation program that successfully increased overall, and new, patient revenue for a four hospital health system by implementing several key educational programs and using a steadily declining budget.

 The program purpose increased revenue for the system’s cardiac and vascular service lines. This involved the development, marketing and education of the medical and patient community about various cardiovascular topics and services. Responsibilities also included developing close relationships with system cardiologists, vascular specialists and primary care physicians/office staffs.

 Developed and taught a consultative and educational sales program for cardiac and vascular hospital services.

 Supervisor for the system wide community Telephonic based Call Center with responsibility for day to day operational oversight for the community telephone registration and support lines designated for cardiac and vascular services.

 Developed and evaluated course curriculums for various health related topics for community organizations, health fairs and specific targeted patient populations.

 Assisted in the program development, training, mentoring and evaluation of University and School of Nursing students for internal department staff internships.

 Provided Nursing CEU approved programs to department nursing staff

 Program Manager for the development and coordination of the Heartscan CT Imaging screening program in 2 system hospitals

 Developed and interpreted reports/statistics related to cardiac and vascular services and Heart Scan program.

 Secured and organized resources to conduct corporate and interdisciplinary team seminars, community events and activities.

 Developed and maintained records (program designs, profit and loss statements, evaluations, attendance records) and statistical data on each community activity and utilized data to evaluate them.

 Participated in multi-disciplinary quality and service improvement teams

May 1998 – June 2000

Cardiac and Pulmonary Rehabilitation Nurse (Franklin Square Hospital)

 Involved in planning, developing, and implementing the new Cardiac Rehabilitation Program (Phases I, II, and III).

 Worked closely with hospital cardiologists and pulmonologists in the development of program policies and procedures.

 Responsible for developing and updating the program policy and procedure manual.

 Assisted in obtaining the first Cardiac Rehabilitation National Program Certification.

 Curriculum development and implementation of a comprehensive cardiac education tool for both the cardiac rehabilitation outpatient and community outreach programs. This includes teaching and recruitment of guest speakers.

 Community Outreach—Developed curriculum and provided instruction and evaluation for area health fairs, system-wide screenings, and various off-site organizational happenings.

 Responsible for hiring, orienting, precepting, and mentoring of new staff members.

May 1994 – May 1998

Clinical Educator Nurse (Franklin Square Hospital)

 Curriculum development, implementation, evaluation and education as the Diabetes Educator for inpatient and outpatient diabetes and Nurse Educator for the obstetrics and medical/surgical related programs (including individual and group class instruction).

 Community Outreach Coordinator involving community needs assessment and coordination, development and evaluation of area outreach programs.