My Google Voice and Obi have been working great until now. The right hand green light has gone out and I get "No service available" error if I try and call. If I call the number from another call I get the setup prompt for that number. Everything looks good here and on Google Voice. I've tried resetting the Obi and router etc but same thing. Internet si working fine with computer etc.

What might have happened and what should I check for. The dashboard here says its connected.

The dashboard says its now offline so I couldn't do the ***6. So I downloaded the latest firmware and manually tried to install it. I got the message that it was the same version as already installed so it wasn't going to update it.About a week ago I got a strange text on my cell phone that had been forwarded from my google voice number with what was supposed to be a voice mail. I didn't click on it and after googling the number on it found it was meant to hijack google voice numbers. Even though I didn't click on it I wonder if that could be what happened.? If so how to I get my service back? I never got any $10 ransomware notices but my service went offline.

You may need to re-authorize your device to use your Google account after this procedure. To do that, first, be sure that you are logged into the correct Google/Gmail account that holds your Google Voice number. Then, open another web browser tab, and log into to the OBiTALK dashboard, click on your device, then click on the Service Provider (SP1 or SP2) that is using Google Voice. Click "Accept" at the prompt. On the window that will open, click the link to "Replace Google account credentials" and follow the instructions.

My phone is now working and it forwards to the correct number and I can call out. However when I log in to my Obi dashboard it says I am offline and it doesn't let me do anything. I don't even see the SP1, SP2 settings. Just the number of the softphone and teh status icon that means "offline".Whats going on?

Ok, I figured that last one out. Forgot I had to use my original email and password and not the GV ones. Says its connected and no prompts etc. Shows 2 speed dials/endpoints I don't remember setting up but they seem to be between the softphone and the obi. So far its working fine.