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When I try to open a Word 2007/2010 file, an error message "Word experienced an error trying to open the file. Please try the following suggestions" occurs, and the file couldn't be opened properly. How can I resolve this problem?

First, right-click the Word file that you have problems with, and click "Property".

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Click "Unblock", when done, click"OK". (Note: a properly-working Word file does not have an "Unblock" button displayed).

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Next, you should be able to open this file without further problems. If you encountered this problem in many of your files, you may try the following steps: first, move these files into the same folder, open Word 2010, and then click "File", and click "Options". (For Word 2007, please click "Office" button, and then click "Word options").

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Click "Trust Center", and then click "Trust Center Settings".

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Next, click "Trusted Locations", and click "Add new location".

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Select the folder where you have just moved your files to; when done, click "OK" and then click "OK" again.

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