Delivery and Contact Details

We normally ship tests within 48 hours but please allow up to 10 working days for delivery of orders.

To ensure orders arrive on time and do not get lost, all UK and International Pocket Diagnostic shipments are dispatched using tracked mailing methods. Non-tracked shipping methods (UK only) are available. Please contact a member of our team for assistance.

Note: The customer (outside EU) is responsible for having any applicable import licences/permits in place prior to purchase and shipping.

Erwinia amylovora is a serious bacterial disease of some rosaceous plants (apples, pears and related trees and shrubs). The bacterium causes the disease Fire blight and is a major threat to industry; pears are most susceptible to Fire blight.

It is important to note that if an outbreak of Erwinia amylovora is discovered in Europe it is the responsibility of the person who discovers the outbreak to inform the relevant local or national plant pathogen authorities. European customers can click on this link (https://www.eppo.int/ABOUT_EPPO/images/clickable_map.htm) to find the relevant authority. Customers from the rest of the world can click on this link (https://www.plantprotection.org/) for assistance in finding the correct authority.