Being a bridesmaid is not easy — especially when you’re dealing with a bridezilla. Just ask Courtney Duffy, who was fired from her friend’s upcoming wedding in a brutally awkward email that has since gone viral.

The bride, Alex, starts the email on a positive note, thanking her friend for booking her flight amid her busy school schedule. (Side note: Courtney is pursuing her MBA at Dartmouth, NBD.)

However, the email turns super passive-aggressive when Alex asks Courtney for one “massive favor” — to relinquish her duties as a bridesmaid.

Oh, and it gets worse. Here is the full email:

Hey!

I’m so glad to hear you booked flights! I’m sorry classes are taking such a long time to sort out. I know how hard you’re working to be here for the wedding and it means so much to us!

I have a massive favor to ask you, though — and this is one of the hardest things I’ve ever had to ask anyone — but I need to ask you to relinquish your duties as a bridesmaid.

Come to the wedding, have a fabulous time, and travel in the time you need to without stressing about anything else!

When I asked you, I was really hoping that you could be a part of this whole thing — the bachelorette trip, at least the weekend, prep, and the full night of the event (a Sunday night flight means you won’t even be able to be there for the whole wedding)… The whirlwind nature of what your travel has become just won’t work with the duties as a party member. I’m so, so sorry!!

Please don’t feel you’re letting me down, I am asking you to do this. I love you and value your friendship so much and I fully understand the need for you to prioritize school! I want you to be able to focus on that without also worrying about any extra wedding worries.

And I know this is incredibly awkward, but there is a possibility that I might be able to have someone else step into the role and assume the duties. Could you please mail the jumpsuit to me? I’ll Venmo you the postage and the cost of the jumpsuit — just let me know the total.

I know everyone is looking forward to seeing you there! I know I am!

And if you’d like to chat on the phone, let me know! I promise we’re totally cool!

All my love,

Alex

So, along with stepping down as a bridesmaid, Alex also asked Courtney to return her jumpsuit so her replacement can wear it at the wedding — which she is still technically invited to. The best part, however, has to be how the bride is seemingly convinced she is doing her friend a favor by taking away her bridesmaid title.

A clearly blindsided Courtney did the only rational thing at the moment — and tweeted JetBlue about her situation, asking for a refund. And the popular airline definitely delivered.

“SOS @JetBlue! Booked my X-C [cross-country] flights for a wedding, then was asked ‘to relinquish’ my ‘duties as a bridesmaid’ & mail my bridesmaid outfit X-C so another girl could fill in and wear it (Happy bday to me!) I am laughing & crying & must avoid this wedding at all costs. Pls help,” Courtney tweeted.

Not only did they waive the cancellation fee, JetBlue also attempted to mend the friendship with a future girls’ weekend, on them. While we doubt Courtney wants to be anywhere alone with Alex at the moment, it’s the thought that counts.

Users on the social media platform also provided some advice to the former bridesmaid — including what she should do with her wedding jumpsuit (is that even a thing?) now that she won’t be in the bridal party.

Others took the time to support the bride’s decision to be honest with her bridesmaid.

Despite JetBlue’s generous offer of a girls’ trip, many called out the airline for being too optimistic.

At the end of the day, Courtney was happy with the response — and left a few parting words for future brides.

“Wow, did not expect this response — clearly the situation resonated. Thanks @jetblue for providing the refund I was hoping for, and thanks to everyone for chiming in with well wishes, humor, and even devil’s advocacy,” Courtney wrote. “Weddings have gotten totally out of control — this is about more than just an email. I’m hoping this thread reminds future lovebirds and bridal parties to keep their feet on the ground.”