Overview and CQC Inspections

OverallGood

Our inspector's description of this service

Last updated 8 May 2015

Malthouse surgery is located in the centre of Abingdon. The practice rent the premises from the local council and share the building with staff from a local NHS Trust. Patients are registered from the main town of Abingdon and from local villages and rural communities.

Over 19,000 patients are registered with the practice. Twenty per cent of the registered patients are over the age of 65. This is above the Oxfordshire average. The practice performs well against nationally recognised quality standards. The Quality and Outcomes Framework data available to CQC shows over 94% of targets are met. A wide range of primary medical services are provided including clinics for patients with long term conditions and for child health.

Care and treatment is delivered by 12 GPs, a nurse practitioner, four practice nurses, two healthcare assistants and two phlebotomists (phlebotomists are staff trained to take blood tests). The GPs and nurses are supported by a practice manager, patient services manager and a team of administration and reception staff.

The practice is a member of Oxfordshire Clinical Commissioning Group (CCG) and the South West Oxford Locality sub group of the CCG. One of the GPs and the practice manager attend CCG meetings.

The Malthouse Surgery,

The Charter

Abingdon

Oxfordshire

OX14 3JY

and

Appleton Surgery,

Appleton Village Hall

Oakesmere

Abingdon

OX13 5JS

We visited the Malthouse surgery but did not visit The Appleton Surgery as part of this inspection.

Inspection ratings

We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:

Outstanding – the service is performing exceptionally well.

Good – the service is performing well and meeting our expectations.

Requires improvement – the service isn't performing as well as it should and we have told the service how it must improve.

Inadequate – the service is performing badly and we've taken enforcement action against the provider of the service.

No rating/under appeal/rating suspended – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.

Ticks and crosses

We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.

There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.

The service must make improvements.

At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.