"Hi Shane.. boots received back today, all the way from Auckland to Tauranga and back in 3 days.. what a great job, my favourite tired old worn out boots back looking like new again..A great job and a great service.. thank you."Kym - Auckland​

Oh Yes! Have been coming to you since you were at the Mount, would not go anywhere else, and to answer your question have recommended you to a lot of people! And, no I haven't worn the shoes yet as they are skinny little summer sandals, a bit cold at the mo!

The guys in the shop are always friendly and helpful and tell you what they propose to do.

"Your service was excellent, efficient and incredibly friendly. We have already dropped off more shoes, so that’s a sign of our happiness with your service! Will certainly refer our friends to you." Alley

"Thank you, I have picked up my shoes and boots today. They both look excellent (like almost new) so I will give you a 10/10Would certainly recommend your store to others. All staff were friendly and helpful."

"Hi Shane, collected my boots. They look great, however I have not road tested them asyet, but I'm sure they will hold up to the pressure of it all :) and your service was perfect. You even gave me good news on my very much loved green boots that you can re-sole them. So stay tuned you will see me again soon

"Yes I was thrilled with my new swish boots! Thanks. And yes, I have to say that I went home and raved about how pleasant you and your staff were. What a refreshing surprise. Friendly, helpful and charming. I left your store and went into the butchery next door. Same reponse; I walked out quite buoyant. I was beginning to think "is this a Mount thing?" However, next two shops (vege, dairy) not so flash. The latter, no eye contact even! But then Bake Shack... again...couldn't do enough for me. That is what customer service is all about. Not robotic supermarket lines, inpersonal pre-rehearsed phrases or ho hum attitudes and the likes. So thank you. Your store is fabulous. Ticks all the boxes. I will pass this on and have already."Happy weekend.Kate G. - Mt Maunganui

"You have done a supa job.Flew down to Nelson on that Thursday so needed the shoes a little earlier.You certainly accommodated as I collected them on the Wednesday at 3.45pm. Have a great nite"Helen - Mt Maunganui

"I had 2 pairs of boots repaired and am very happy with the results.I had had them repaired with another business last year and wasn't happy with their results.I have already recommended you to a few people to get their repairs done with you, as the boots show proof ofyour workmanship"Many thanks. Kind regardsL. Pollard

All of your staff are very professional to deal with and go out of their way to accommodate any special requests. I am very happy with the service you provide and with the level of the workmanship. I would definitely refer people to you.

"Yes repairs have worked out really well. I like the fact that all your staff are really friendly and helpful and not grumpy like some other repairers I have been to!Everything thorough, no complaints so all good. I"ll def be coming back when I need shoe work again or keys cut.Thank u for your good work"Helen - Mt Maunganui

"Dear Shane, Thank you to you and the guys for doing such a great job on my black leather walking shoes!The workmanship is great, and they 'walk tested' just fine. It is wonderful to have them rejuvenated and be able to extend the life of a comfortable pair of shoes. I now look forward to many happy hours of walking in them. I'll be bringing in my outdoor sandals soon to see what can be done with them!