This position is also responsible for coordinating the resolution of tenant issues related to the delivery of tenant service projects.

They are also responsible for assembling the scope and specifications, tendering, financial administration and monitoring contractor performance for tenant service and base building projects.

KEY DUTIES & RESPONSIBILITIES

Receive, process and validate service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required

Co-ordinate BGIS and subcontracted forces to deliver required tenant services within the scope of the position

Provide assistance and support to Facility Managers with respect to the delivery of small-scale tenant service projects by determining skills required, assisting with selection of contractors, monitoring performance, budget, quality control, and assigning work

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