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PowerChute Network Shutdown remaining runtime threshold does not trigger OS shutdown when communicating with SURTD when NMC 1 is installed.

Issue:
PowerChute Network Shutdown remaining runtime threshold does not trigger OS shutdown when communicating with SURTD when NMC 1 (AP9617, AP9618, AP9619) is installed. The OS remains running until the UPS reaches low battery and then the OS is commanded to power down due to low battery.

Product Line:
PowerChute Network Shutdown

Environment:
All supported OS

Cause:
SURTD reports the remaining runtime to PowerChute in seconds when PowerChute is expecting to receive the time in minutes.

Solution:
PowerChute expects the threshold to be entered in seconds so to compensate for the difference in time multiply time by 60.