• Fluent German and English
• 2 years experience in Technical helpdesk or customer service
• Team leader experience
• Disciplined, systematic problem solving skills required
• Know how to work with Windows operating systems and MS Office
• Teamwork and excellent communication skills

Responsibilities

• Maintain technical skill continuity and support the help desk staff
• Manage small help desk related projects.
• Coordinate and manage relationships with vendors and support staff who provide hardware, software, network problem resolution
• Organize and lead the IT-team

Company

Business enterprise operating in the field of technology and healthcare. The company has spread across 31 countries offering a wide range of software and hardware services and solutions including R&D, technology services, Remote Infrastructure Management, IT hardware, system integration, distribution of technology and telecom products. It has a unique management philosophy based on trust and transparency where the employee comes first.