iPad Express Replacement Service

Learn more about iPad service options, warranty, and pricing.

What is Express Replacement Service?

We know how much you rely on your iPad. If you need to replace it immediately, our Express Replacement Service offers speedy delivery. We can send you a replacement iPad right away and include packaging to return your original product. Meanwhile, you can start using your replacement iPad. Your replacement iPad won’t have any customization such as engraving.

What other charges will I pay?

When you request Express Replacement Service, we put a temporary authorization on your credit card to cover the replacement value of your product. This authorization will expire if your repair is covered under warranty, an AppleCare plan, or consumer law and we receive your original product on time. In that case, you won’t pay for repair or late fees.

For issues that aren’t covered by warranty, an AppleCare plan, or consumer law, we’ll charge you the out-of-warranty fee. If your iPad is severely damaged and unrepairable, we’ll charge you the replacement value.