Dang. Looks like we aren't the only one who had their Brazen die out. I'd actually given up on it after repeated cleaning and the stupid thing still won't pump water anymore. We only used filtered water in it too. When we first got it, we were really on the fene either it or the Technivorm machine. Wishing now we had of gone the other way, but this one sounded so nice and I loved the Behmor roaster we had, so we gave it a shot. Got hit with the dribble carafe which is aggravating as heck and behmor suggested sanding the lip I think it was. Then took our nice fancy Brazen over to our sons and it wouldn't work again. lol. He pulled out his $25 Mr Coffee and made coffee for everyone while our Brazen got laughed at. lol It's still over at his house on a shelf. We gave up and bought a flippin Keurig. Just saw this thread while researching grinders as we still have our special blends we like even with the Keruig. May break down and get the TEchnivorm after all, but I guess I can get the brazen back and see what Behmor wants to do with it. Just depressing.

Dang. Looks like we aren't the only one who had their Brazen die out. I'd actually given up on it after repeated cleaning and the stupid thing still won't pump water anymore. We only used filtered water in it too. When we first got it, we were really on the fene either it or the Technivorm machine. Wishing now we had of gone the other way, but this one sounded so nice and I loved the Behmor roaster we had, so we gave it a shot. Got hit with the dribble carafe which is aggravating as heck and behmor suggested sanding the lip I think it was. Then took our nice fancy Brazen over to our sons and it wouldn't work again. lol. He pulled out his $25 Mr Coffee and made coffee for everyone while our Brazen got laughed at. lol It's still over at his house on a shelf. We gave up and bought a flippin Keurig. Just saw this thread while researching grinders as we still have our special blends we like even with the Keruig. May break down and get the TEchnivorm after all, but I guess I can get the brazen back and see what Behmor wants to do with it. Just depressing.

Contact Behmor via their customer support page on the web site. I'd be very surprised if they do not replace your non-functioning unit. I think there were problems with the early production units which now seem to have been rectified. There's a fix for the carafe issue, and the water release system has been redesigned on the replacement units. They removed the screen on the water drain orifice for one thing. I suspect the water release valves were problematic as well. My replacement unit is working fine after 5 months with no sign of the earlier incomplete reservoir drain issues (which showed up almost immediately).

IMO the coffee from the Brazen is superior to that of the Technivorm, once the Brazen is properly dialed in.

I'm really interested in getting a Brazen... at the same time don't want the hassle of stuff going wrong. Even with great cust serv. I would only want a more currently made unit, ALSO WITH the newer no-dribble carafe, as to hopefully avoid mentioned problems. Another poster wondered about original models still sitting on retailer shelves waiting to be sold---I don't want to chance that. I love the capabilities of this brewer!

The three most-often failures and complaints were (and solutions as I understand them): 1 - The filter screen in the reservoir's release hole clogged causing low flow. Current models no longer have the screen. 2 - Reservoir failed to empty completely due to chamber partial vacuum. The carafe lids on very early models were not "cooked" by the factory after molding and expanded due to the heat from the hot water and sealed the chamber. No longer a problem (replacement lids were sent upon request). 3 - The dribbling carafe. They redesigned the spout and now no more dribbles. Update kits for old carafes were sent out for user-replacement upon request.If there is better customer service out there I have not heard about it. When I head to Seattle for the Show I already asked my wife which brewing method she wants set up for when I am gone. Her choices were many (Aeropress, VBM Double, Sowden, Espro, and many others). When asked, she immediately pointed to the Brazen.

I'm really interested in getting a Brazen... at the same time don't want the hassle of stuff going wrong. Even with great cust serv. I would only want a more currently made unit, ALSO WITH the newer no-dribble carafe, as to hopefully avoid mentioned problems. Another poster wondered about original models still sitting on retailer shelves waiting to be sold---I don't want to chance that. I love the capabilities of this brewer!

In a previous message on this or another Brazen thread, Joe Behm said they had gone through and retro-fitted all the units in stock. Not sure if this applies to all units on dealer shelves. Perhaps an email to Behmor customer service will clarify this. Also your preferred retailer should be able to tell you if their stock has been modified.

As I understand it, the modification consisted of removing the screen in the drain orifice. If you buy a Brazen and it does not have the screen you've probably got a good one. I'm not sure if they retro-fitted the carafes or just plan to ship the change over kit.

At any rate, if there's a problem, there is no hassle to obtaining a replacement. With mine, they shipped a new unit and told me to return the old one in the new one's packaging. There was a prepaid UPS label so the only "hassle" was dropping it off at a UPS location.

The carafe fix arrived promptly and was installed in minutes.

All in all, the quality of the coffee produced by the Brazen is well worth the effort it took to deal with the early model glitches I ran into. I have only had my perfectly functioning replacement unit for 5 months or so, so longevity is still a concern. However, if my Brazen lasts for two or more years, I'd buy a replacement in a heartbeat if it dies.

I have owned my Brazen since November. It is the newer model, not original batch. Just thought I'd chime in with some thoughts

I have swapped in the new spout, and while it is improved, its still annoying. If you push the "button" on the lid all the way to pen the spout, it opens up too wide and the pour spreads wide from surface tension or something and I often still make a mess on my counter. The fix is to gently press the button a small amount and it seems to control the pour rate enough to keep the pour "thin". Anyone else see this?

I am incapable of brewing a full pot with fresh beans. The bloom goes high enough (with the correct amount of ground coffee for what a full amount of water represents) that it "smushes" into the spray head and makes a ridiculous mess. I have taken to brewing no more than 4 cups of water (with 10 tablespoons of ground coffee) at a time. If I fill up the reservoir full (~5.5 cups of water with 14 tablespoons coffee) i get a mess and nasty cleanup job. Anyone able to brew a full pot?

With respect to "Reservoir failed to empty completely due to chamber partial vacuum. The carafe lids on very early models were not "cooked" by the factory after molding and expanded due to the heat from the hot water and sealed the chamber. No longer a problem (replacement lids were sent upon request)." I still have this problem. Its not because of the carafe lid. I think you mean the water chamber lid. Either way, the problem still exists. The cause is that by the time the water is up to temp, it is steaming, and the steam creates the seal, not the expansion of the lid. (In my observation). If it is getting towards the end of the brew, and I remove the lid, I can see the moisture gathered there and almost feel the seal it created.

I love the control and settings the brewer provides. I love the coffee it makes (providing I don't brew a full pot), so I am mostly happy and would recommend it to any anal coffee brewer looking for an electric drip brew option, just don't make a full pot!!

I brew a full pot once in awhile and base the grounds measurement on the following formula: 55grams per litre of water which would be 66 grams for a full pot of 1.2L. For bloom, which occurs with fresher roast, I increase the pre-soak time to as much as two minutes (possibly longer if you need to). Also if you grind the coffee courser for a full pot it works best (just a bit courser than the consistency of kosher salt) because the longer brew time allows for greater saturation. When I do a single mug which is opposite totally to a full pot, I use 33 grams of coffee and grind a bit finer and I can reduce the pre-soak to 30 seconds on the retail beans I buy.

I have owned my Brazen since November. It is the newer model, not original batch. Just thought I'd chime in with some thoughts

I have swapped in the new spout, and while it is improved, its still annoying. If you push the "button" on the lid all the way to pen the spout, it opens up too wide and the pour spreads wide from surface tension or something and I often still make a mess on my counter. The fix is to gently press the button a small amount and it seems to control the pour rate enough to keep the pour "thin". Anyone else see this?

I am incapable of brewing a full pot with fresh beans. The bloom goes high enough (with the correct amount of ground coffee for what a full amount of water represents) that it "smushes" into the spray head and makes a ridiculous mess. I have taken to brewing no more than 4 cups of water (with 10 tablespoons of ground coffee) at a time. If I fill up the reservoir full (~5.5 cups of water with 14 tablespoons coffee) i get a mess and nasty cleanup job. Anyone able to brew a full pot?

With respect to "Reservoir failed to empty completely due to chamber partial vacuum. The carafe lids on very early models were not "cooked" by the factory after molding and expanded due to the heat from the hot water and sealed the chamber. No longer a problem (replacement lids were sent upon request)." I still have this problem. Its not because of the carafe lid. I think you mean the water chamber lid. Either way, the problem still exists. The cause is that by the time the water is up to temp, it is steaming, and the steam creates the seal, not the expansion of the lid. (In my observation). If it is getting towards the end of the brew, and I remove the lid, I can see the moisture gathered there and almost feel the seal it created.

I love the control and settings the brewer provides. I love the coffee it makes (providing I don't brew a full pot), so I am mostly happy and would recommend it to any anal coffee brewer looking for an electric drip brew option, just don't make a full pot!!

I concur with the advice to increase the pre-infusion time. Also, with my original Behmor reservoir lid, drilling a small hole in the lid alleviated the incomplete emptying issue, at least until the water released valve failed. Behmor quickly replaced the original unit, of course.

66 grams pf cpffee for 1.2 liter water capacity is the correct proportion.

My experience with this company led me to buy their 1600 roaster, abandoning the SC/TO method I'd used for years. First class products and company.

My single mug is the amount of water to the calibration line (which is 600ml) so I actually get more than a mug...and for that I use 33grams, for 900ml (second line) I use 50 grams and for a full pot (top line or 1.2L) I use 66 grams. The brew is so good that anything less than 600ml would leave me wanting to brew again anyway :)

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