À propos du cours

In this course you will focus on process improvement. You will learn how to set organizational priorities for continuous process improvement, how to execute process improvement projects, and how to sustain the initiative for continuous improvements.
Upon successful completion of this course, you will be able to:
• Understand the roles of process improvement
• Relate underlying principles to frameworks and techniques used for process improvement
• Synthesize information to make decisions for organizational initiatives and process improvement
• Apply analytical techniques for tactical decisions in a process improvement project
This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see the Resource page in this course and onlinemba.illinois.edu....

Meilleurs avis

GA

Oct 02, 2017

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Great course . Thanks Gopi Sir for this wonderful presentation . Anova and regression concepts - were not completely clear,, rest all concepts were very clear and concise.

AS

May 16, 2017

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This kind of quality and depth is what courses on Coursera should strive for.\n\nGopesh is extremely knowledgeable and likable; really enjoyed the learning opportunity!

Suggest the lecture be more dynamic and engaging. Background slides should be updated to be more in line with contemporary digital technology. Suggest using pointer when appropriate. Examples used could have been more relevant with modern firms and their processes.

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par Vassiliki ( L

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Jul 13, 2017

Difficult to follow the in

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par Edwin V

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Feb 26, 2017

Great review of concepts to refresh lean and six sigma, and process improvement in GENERAL.

Expected deeper and more practical information (case studies, maybe a project in a module instead of a quiz, etc.) regarding the service industry as stated at the beginning of the course. There just one part of a module (aprox. 15 min) that got into some detail.

Also, there was no interaction at all in the forums. If at least the mentors could set some interesting subjects and comments to motivate that, would be of help.

Due to this, my expectations weren´t met. Was looking for detailed service industry (financial) applications of process improvement knowledge.

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par Eric H

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Dec 04, 2016

I would not recommend this course. The content is very relevant to the subject matter. However, the lectures are much longer than they need to be, and filled with unnecessary commentary. The instructor often verbally discusses the statistical formula with a few bullets on a slide with the focus on himself. The delivery would be much better if the instructor would put himself in the background and the focus be reoriented on a whiteboard style walk-through of the equation at hand.

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par Paul R P

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Feb 01, 2019

Doesn't mesh well with the rest of the course work. The program is set up in such away that the student has to check four different tools in order to complete Blackboard, school email, HBR, Coursera). If you are a professional with limited time, this course is not for you. I recommend consolidating the course material into one place and allowing students to use the email account that works best for them.

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par Noah M S

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Dec 18, 2018

This is the worst college-level (not to mention graduate-level) course I have ever taken. It is hard to believe that this is what is being offered as college credit.

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par Lin Y

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Oct 16, 2018

I still feel that the course material and content should be more precise and direct. For example, the content and note are very generic and how specifically the note/content is linked to real life is very brief or in fact little. However, to give due credit, there are case studies for us to review and read up, these are useful. Real applications such as six sigma and lean concept are very little linked to the content this course is giving.

In fact, I agree that quality management is a philosophical study. Hence, if it should be tested in open-ended and logically approach. The tests are really debatable, especially those parts that it is merely the play of language.

Overall, it will be better if the note/content can be more direct and specific.

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par David H

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May 02, 2018

teacher is not good. he is not very clear and material is difficult to understand because the teacher doesn't do a good job of explaining. he also talks too much about insignificant things making the videos too long where you lose focus.

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par Sonam I M

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May 27, 2017

The lectures were too long and failed to keep my interest

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par Charvan E M

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Aug 27, 2017

Course is interesting but the lecturer is boring and the videos are too long. Would be better if the videos were shorter and separated in sections of 6 or 7 minutes rather than watching a 30 minute video in one go. This really affected my learning experience.