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What Do Our Customers Say About Us?

Sometimes it’s hard to know if a brand is well suited to your needs. Here at BuySpares it’s really important to us to give our customers amazing service. We do our absolute best to get you the right parts as quickly as possible so you’re not left with a broken appliance for long.

You don’t have to take our word for it either. If you’re new to BuySpares take a look at what our customers say about us.

David found that compatible parts are sometimes even better than the genuine ones.

My new (6 months old) cooker has a plastic shaft for the cooker control knob; this is easily damaged during cleaning. Had to strip out and replace the whole switch. Used BuySpares alternative which has a metal shaft and is cheaper than the original inferior plastic version. Thank you.

David B.

Here’s Mr Payne’s experience of returning an item.

We purchased a replacement vacuum head and subsequently found that we did not need it. The purchase, return and refund process worked very well and no issues at all and very quickly dealt with – thanks.

Mr M Payne

Keeping appliances around the home working is a good way to ensure marital bliss, as Michael discovered!

My wife’s coffee machine needed a couple of parts ordering and this website BuySpares.co.uk is the dog’s whatsits!!! The icing on the cake is the 5* delivery service. I now have a happy spouse with an as new coffee machine. Thanks a lot guys.

Michael T.

We recommend always reading customer reviews to find out if a product is exactly what you’re looking for. Brian recommends reading reviews too from personal experience.

Read the reviews, glad I did and got a tip about buying the fan motor insulator. Great price, speedy delivery, looked online to see how it’s done and saved loads of money by doing it myself. Absolutely brilliant. Have used them before, have nothing but praise.

Brian H.

Philip’s story demonstrates that fixing your appliance yourself really does save you a lot of money.

The catch for the door of our microwave broke and we were quoted outrageous sums to have it looked at, let alone repaired. We found the part easily on BuySpares.co.uk, ordered it on 22.02.2017, it arrived two days later, complete with complimentary pen and has already been fitted. Our grateful thanks for saving us the cost of a new microwave. The new catch plus delivery costs came to £5.98!!

Philip of Oakham

Providing people with the parts they need helps save appliances from the scrap heap and protect the environment too!

Manufacturer’s sites aren’t always the best point of call for your appliance spares!

When a minor fault occurred on our cooker my first call was to the manufacturers own service department to obtain spares. After a long time trying to find the correct part the operative gave up, told me he would email me a link to request the part directly, as he couldn’t locate it. I would be contacted within two days he promised.

I checked the internet for an alternative supplier and found BuySpares. The part was listed under the cooker serial number, arrived within a few days and cured the problem.

The manufacturer? After two WEEKS I’m still waiting for them to get back to me!Tony B.

Whilst we do our utmost to keep our customers happy, there is always room for improvement! If you have any suggestions for how we could improve our service or can think of any features you’d like to see on our site, please do let us know. You can leave us a comment below, or chat to us on our Facebook page.