Welcome. The Salinas Valvoline Instant Oil Change is located approximately 1 miles west of Hwy 101 near the intersection of North Davis rd. and West Laurel Dr. next to K-Mart Shopping Center.
Eddie Velasquez, Manager

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TAKING CARE OF YOUR CAR IS EASIER THAN EVER

myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:

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Address of your nearest Valvoline Instant Oil Change

RECOMMENDED SERVICES

FULL-SERVICE OIL CHANGE

TRANSMISSION SERVICE

FULL-SERVICE OIL CHANGE

Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:

Our skilled technicians are rigorously trained in an ASE-certified training program

For most of our services, you won’t even have to leave your car

On average, you’ll save up to 20%–50% on non-oil change services over the dealer1

FULL-SERVICE OIL CHANGE

TRANSMISSION SERVICE

RADIATOR SERVICE

FULL-SERVICE OIL CHANGE

Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

DID YOU KNOW?

Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.

CUSTOMER REVIEWS

Friendly staff. Quick service. They took their time to explain what needed to be done!

Friendly staff. Quick service. They took their time to explain what needed to be done!

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5

Juan R

Staff is courteous, knowledgeable, and focused.

Staff is courteous, knowledgeable, and focused.

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5

Susi q

Explained to me what they were doing and what needed done. No pressure sales.

Explained to me what they were doing and what needed done. No pressure sales.

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5

CoachStew

Professional

Professional

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5

Oved

Muy profecionales y amables.

Muy profecionales y amables.

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5

AngelaD

The guys are awesome, fast, the communication was great. I guess I went at a less busy time because I didn’t have to wait at all ...

The guys are awesome, fast, the communication was great. I guess I went at a less busy time because I didn’t have to wait at all. I loved it. Thanks guys!

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5

Anonymous

I love coming to this place . Maurice is EXTREMELY nice and is helpful with changing my oil level senser back too 100% . Once I ...

I love coming to this place . Maurice is EXTREMELY nice and is helpful with changing my oil level senser back too 100% . Once I even remember him doing it before he clocked in and did it with a smile not even bothered he wasn’t clocked in yet which I thought was cool .. this past visit he was even showing another gentleman there how to do it .. additionally , I had a belt that I didn’t know needed to be replaced , they pointed me in the right direction of the cheapest place to get that belt , which they didn’t have to do at all . Everytime I come here I don’t feel like a dollar sign and they treat me like I’m human... and I like that they use terms I actually understand. THANK YOU GUYS !!!!!!!!

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5

Mani

U guys best

U guys best

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5

DR

I love the service the employees provide and their knowledge in the service they provide.

I love the service the employees provide and their knowledge in the service they provide.

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5

jgrazi2019

Very efficient and fast.

Very efficient and fast.

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5

K,k

Overall a quick efficient visit.

Overall a quick efficient visit.

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5

Rberrios

Very professional

Very professional

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5

Anonymous

Maurice was very polite and informative.

Maurice was very polite and informative.

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4

Mr. C

Better pricing for the royal purple oil. Would like the option for higher quality oil filters.

Better pricing for the royal purple oil. Would like the option for higher quality oil filters.

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5

Dwayne

Amazing team, literally the best experience in oil change in 30 years

Amazing team, literally the best experience in oil change in 30 years

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5

Anonymous

Great friendly staff even during the storm

Great friendly staff even during the storm

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4

james

They told me that this vehicle needed full synthetic oil as well as a synthetic filter. I was not sure if this was true. I have ...

They told me that this vehicle needed full synthetic oil as well as a synthetic filter. I was not sure if this was true. I have owned many trucks over the years but this is the first time i came across this. I will be looking this up in the owners manuel. This is a company truck so i did get the full synthetic oil and filter.

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5

Chris A

Went to wal-mart and they said that the wrong drain plug was on the Jeep. Came to the valvoline store and the store owner showed ...

Went to wal-mart and they said that the wrong drain plug was on the Jeep. Came to the valvoline store and the store owner showed me that there was nothing wrong with the Jeep. I will only be bringing my wife's jeep and my truck to the store from know on. Also was told that we can buy our own oil and oil filter and the store will do that kind of oil change.

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5

Mary N.

I trust I am being given good advice, not told to do something so they can make a fast buck. The price is great for what I get

I trust I am being given good advice, not told to do something so they can make a fast buck. The price is great for what I get

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5

Melody M

Even though you wait in the car the oil change took 20 minutes versus 100 at jiffy or Midas.”

Even though you wait in the car the oil change took 20 minutes versus 100 at jiffy or Midas.”

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5

Epifania

High price but I’ll go again 😀

High price but I’ll go again 😀

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5

Jayy marie

Great customer service

Great customer service

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5

Danielle

Friendly staff, quick service, no pressure to buy more services

Friendly staff, quick service, no pressure to buy more services

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4

Brian M

I brought my own oil and filter, yet still paid full price.

I brought my own oil and filter, yet still paid full price.

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5

Cowboy 1

Great service

Great service

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5

Vmawoodyjr

They were extremely professional and answered all my questions quickly

They were extremely professional and answered all my questions quickly

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5

Anonymous

Help right away and did not have to wait a long time!Excellent!

Help right away and did not have to wait a long time!Excellent!

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5

D

The wait wasn’t a problem. We just dropped the car off and went shopping. When we arrived back to the car we entered the bay wit ...

The wait wasn’t a problem. We just dropped the car off and went shopping. When we arrived back to the car we entered the bay within 10 mins and out pretty fast.

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3

Elsa

Your prices are not competitive at all. Service was great and friendly. Won’t be back, I can get the same service for a lot chea ...

Your prices are not competitive at all. Service was great and friendly. Won’t be back, I can get the same service for a lot cheaper. Coupons weren’t much of a discount either. Pricing is not on your website either which is not helpful.

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5

Christina S

It was very fast didn’t waste any time getting job done! Everyone was very friendly and seemed to be very knowledgeable about ev ...

It was very fast didn’t waste any time getting job done! Everyone was very friendly and seemed to be very knowledgeable about everything! Did not try to sell me stuff I did not need felt I was treated very well I will be going back there again!

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4

rbaner

Excellent service, however staff seems to have been trained to upsell products.Primary complaint is cost! Very expensive. I have ...

Excellent service, however staff seems to have been trained to upsell products.Primary complaint is cost! Very expensive. I have been taking our3 vehicles to Valvoline (oil can henry's) for years, but after retirement I am thinking looking for a less costly option.

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5

Anonymous

Very good service.

Very good service.

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4

Julissa

I'm not sure if I'm getting the best value.

I'm not sure if I'm getting the best value.

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5

SAM B

THEY ARE FAST AND FRIENDLY

THEY ARE FAST AND FRIENDLY

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5

Migjuel G

The speed of the service

The speed of the service

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4

BetChet

No reason

No reason

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5

Diana L

I liked the friendly and professional environment and customer service.

I liked the friendly and professional environment and customer service.

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5

Summers_Ocean

great customer service

great customer service

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5

Dman

Very friendly staff

Very friendly staff

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5

Frank W.

I hear them calling out the actions taken reassuring me nothing is being forgotten.

I hear them calling out the actions taken reassuring me nothing is being forgotten.

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5

Jayceee11

Efficicient a d friendly

Efficicient a d friendly

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5

liz h,

prompt service

prompt service

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5

Chris

Service is always good here and quick. Got the rear differential fluid switched in my wife's jeep cause it was pretty dirty was ...

Service is always good here and quick. Got the rear differential fluid switched in my wife's jeep cause it was pretty dirty was not to expensive. Just like the quality of work and the employees are always on point

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5

Patc49

Quick, fair price, convenient.

Quick, fair price, convenient.

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4

GG

The guys were very nice

The guys were very nice

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5

Ruben T.

The knowledge of the technicians towards my car was amassing. The best part of my visit was the big screen tv, mirroring the tec ...

The knowledge of the technicians towards my car was amassing. The best part of my visit was the big screen tv, mirroring the technicians doing the required job on my car.

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5

Avenitarafael

I keep coming back because the service is good. The main person (African-American) guy is very professional and informative, exp ...

I keep coming back because the service is good. The main person (African-American) guy is very professional and informative, explains your service. Great person

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5

Anonymous

The attendant who changed my oil was great.He had difficulty getting the pan off but was persistent and succeeded. The attendant ...

The attendant who changed my oil was great.He had difficulty getting the pan off but was persistent and succeeded. The attendant who took my payment forgot my change.I had to ask for my money.

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4

Big Drew

Prices are too high. Wait time is unbearable at certain times. They definitly push you to spend more money than needed!!!! They ...

Prices are too high. Wait time is unbearable at certain times. They definitly push you to spend more money than needed!!!! They need more spaces for vehicles to be serviced at once, only two vehicles at a time isn't enough.

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5

Sharon P.....

Appreciated the customer service & employees very nice...delightful

Appreciated the customer service & employees very nice...delightful

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4

GS

Cost, I expected less for an oil change.

Cost, I expected less for an oil change.

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5

Katherine F.

Everyone is friendly and the service is always fast and efficient.

Everyone is friendly and the service is always fast and efficient.

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4

JM69

No deals on service

No deals on service

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5

Cl

Fast and great service.

Fast and great service.

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5

Susan L

It was raining very hard that day, the technician was very kind , gave me a newspaper to read. Checked back with me to see how I ...

It was raining very hard that day, the technician was very kind , gave me a newspaper to read. Checked back with me to see how I was doing. Showed me everything they were doing.

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4

FS

Great service, will be back.

Great service, will be back.

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5

Donvalve

Friendly prompt service

Friendly prompt service

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5

Chris D.

Service was only 15 minutes. They didn't have a certain air filter but offered to install if I were to buy one. Quick, easy, a ...

Service was only 15 minutes. They didn't have a certain air filter but offered to install if I were to buy one. Quick, easy, and affordable!

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5

Anonymous

Very nice telling you step by step what they are going to do

Very nice telling you step by step what they are going to do

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5

Claudia

The staff was friendly and honest!

The staff was friendly and honest!

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4

Jose J

I waited too long in line before one of your staff approached my vehicle.

I waited too long in line before one of your staff approached my vehicle.

Did not have the regular oil required had to use synthetic blend. Took too long once in bay. Had to go back to see how to reset ...

Did not have the regular oil required had to use synthetic blend. Took too long once in bay. Had to go back to see how to reset change oil indicator for mileage

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5

Eve D.

The customer service and staff were very friendly and the wait wasn’t too bad they kept checking in on us letting us know how mu ...

The customer service and staff were very friendly and the wait wasn’t too bad they kept checking in on us letting us know how much longer it would be.

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5

Tina L

I was helped as soon as I got there, I had my daughter with me and the staff was very helpful getting me out as soon as possible ...

I was helped as soon as I got there, I had my daughter with me and the staff was very helpful getting me out as soon as possible. They were very nice!

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4

Lamonte Paris

Kinda pricy for an oil change...but all u do chevking other fluids air pressure brake fluid trans fluid etc makes it worth the ...

Kinda pricy for an oil change...but all u do chevking other fluids air pressure brake fluid trans fluid etc makes it worth the price.Even in changing air filter is almost like getting a mini service A ....on a mercedes benz...But all and all i was happy with service....

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5

Eric G

Consistent service, short waits.

Consistent service, short waits.

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5

Jose R

The level of professionalism.

The level of professionalism.

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4

KBaze

Long wait, waited an hour before pulling into the garage. But once in, it didn’t take long for them to Chang the oil.

Long wait, waited an hour before pulling into the garage. But once in, it didn’t take long for them to Chang the oil.

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5

Vince G

Staff is very knowledgeable shows all details no pressure to purchase additional filters but shows the air filter and inside cab ...

Staff is very knowledgeable shows all details no pressure to purchase additional filters but shows the air filter and inside cabin filter so customer can make the choice to change which I did, I take my f150 ford truck and two Honda Accord 2007 and 2014 to valvoline center . Vince Gutierrez

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5

Shiloh

great service

great service

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5

debra

thankyou for your service

thankyou for your service

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5

HGutierrez

Moe always takes great care of me, someone came by and gave him a name tag to wear and I commented he's so well known there that ...

Moe always takes great care of me, someone came by and gave him a name tag to wear and I commented he's so well known there that he doesn't even in a name tag. Baby shark.

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5

Aweb

I'm very satisfied with the work done. I immediately noticed an improvement in the performance of my vehicle after service. (Pro ...

I'm very satisfied with the work done. I immediately noticed an improvement in the performance of my vehicle after service. (Probably the new air filter was responsible)

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5

Mary B.

You've got great employees who work at the Salinas location off of Davis Rd. I've been a customer here for almost 10 years now. ...

You've got great employees who work at the Salinas location off of Davis Rd. I've been a customer here for almost 10 years now. Love that I can just sit in my car...

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5

Mrod

I just like that you don’t have to leave your vehicle

I just like that you don’t have to leave your vehicle

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3

Dalia G

Prices are high

Prices are high

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5

Mamabear

Friendly & fast

Friendly & fast

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5

Sal T.

I lucked out and it wasn’t very busy. In and out. This time.

I lucked out and it wasn’t very busy. In and out. This time.

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5

chester52

I went on a Sunday and there were at least 4 cars ahead in both lines. I was informed to park to the side of the shop to preven ...

I went on a Sunday and there were at least 4 cars ahead in both lines. I was informed to park to the side of the shop to prevent blocking traffic. The attendant let me know how long the wait would be and kept track of who was next in line. If a car lined up out of line a head of others that were waiting, the attendant immediately inform the driver where and who would be next in line. I didn't mind the wait cause I knew it was the weekend. I was offered the US Today newspaper and water. The service was fast and was told what recommended service were needed on my car and why. I appreciated that they did not pressure me about the additional service.

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5

Anonymous

We were in and out in a jiffy.

We were in and out in a jiffy.

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4

Adrian Moreno

A little pricy!

A little pricy!

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5

Bill D

Every time I've been there the service as been outstanding. Having spent years working in customer service myself I know great ...

Every time I've been there the service as been outstanding. Having spent years working in customer service myself I know great service when I receive it. This crew were on top of it.

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5

Jen

Customer service was outstanding!

Customer service was outstanding!

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5

Terri s

Didn’t have to wait.

Didn’t have to wait.

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5

BigSurBones

I love the staff they always greet me as a friend I've been going there since Oil Can Henry's when they first opened and no offe ...

I love the staff they always greet me as a friend I've been going there since Oil Can Henry's when they first opened and no offense Valvoline they can call it the rainbow and if I get that quality service and they're great treatment from all the staff I would go there anyway but Valvoline you've done a good job and those guys deserve a commendation for as hard as they work and how they keep smiling even when I watched a guy bang his hand didn't make any noise just went out and smiled keep that crew you have their awesome and I'll be back with all my cars

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2

you dont want this

I have been going to Oil Can Henry for years before purchasing my new car in Jan 2017. Now returning with new car quality is no ...

I have been going to Oil Can Henry for years before purchasing my new car in Jan 2017. Now returning with new car quality is no where close. Effeciency, professionalism, communication skills, kindness and skillset lacks. My "maintenence Service" on my car dash will not turn off after two attempts. I left twice and returned and still not fixed. I went out of my way for this oil change because I work 20 minutes away and live another 30 from the office. Guys smack talking across the bay from eachother comes to mind as well...

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4

lupe_r49

Sales pressures. Also, no windshield cleaning.

Sales pressures. Also, no windshield cleaning.

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5

Ar

Customer service from all employees was excellent

Customer service from all employees was excellent

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5

Shirley H

Very friendly and explained everything

Very friendly and explained everything

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1

Lothar

Good experience

Good experience

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4

CSaka89

Valvoline full synthetic 10W-30 wasn’t available, so I had to go with the more pricier purple royal label. - other than that, it ...

Valvoline full synthetic 10W-30 wasn’t available, so I had to go with the more pricier purple royal label. - other than that, it was great

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3

Kent E

Having to take a full hour from start to finish is just to long for just an oil change. It was not the staffs fault just the amo ...

Having to take a full hour from start to finish is just to long for just an oil change. It was not the staffs fault just the amount of vehicles that were there at the same time. And then the fact that the bay I was in the customer in front of me wanted a few extra things that took a little longer which caused me to have to wait.

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5

Robert B

Quick easy not pushy staff. Extremely convenient and actually the only time of the year I read a newspaper is while getting oil ...

Quick easy not pushy staff. Extremely convenient and actually the only time of the year I read a newspaper is while getting oil change !

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4

Nitahugankiss34

A few of the extra additional services should be part of the package. For example I've been to plenty of different oil change lo ...

A few of the extra additional services should be part of the package. For example I've been to plenty of different oil change locations and besides the oil, the oil filter is included, air filter included, window washer fluid included, checking of wiper blades included. Mind you no one looked at my wiper blades when i was at your location. Just think if you want to satisfy your customers some of these add ons should be part of the package deal

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5

Dillan N.

The staff at this location are very friendly and knowledgeable.

The staff at this location are very friendly and knowledgeable.

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5

Bummy17

Great personal friendly and very fast service

Great personal friendly and very fast service

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5

Sarai v

The guys were really courteous, we were given warrle bottles to drink, a news paper to read while we waited. I really loved the ...

The guys were really courteous, we were given warrle bottles to drink, a news paper to read while we waited. I really loved the customer service received. I paid more than what I usually pay at jiffy lube but the service was amazing so I’m a new customer now

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5

Anonymous

Great service

Great service

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5

Solrac831

The service was quick and the associates did not pressure me into making additional purchases.

The service was quick and the associates did not pressure me into making additional purchases.

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5

Daisy mayp

They did what they always do

They did what they always do

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4

SalinasChic

Longer wait then expected because line was short. People working on car outside of bay seemed to jump back and forth between car ...

Longer wait then expected because line was short. People working on car outside of bay seemed to jump back and forth between cars and I am often unsure if they will get to all my tires because they leave halfway through. I went a few times ago and they did not check my tires at all.

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5

myriam

For people need there change oil emergency purposed no need to wait for how many days for appointment if really needed for chang ...

For people need there change oil emergency purposed no need to wait for how many days for appointment if really needed for change oil yes I highly satisfied because super quick and consuming time and ready explore.Thank you for having a drive thru change oil service.

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4

R8ideRob

The prices where little on the high side

The prices where little on the high side

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5

John Sarg.

Great people doing the work !! Very polite, and know what they are doing. Not real pushy but they tell you what you need and why ...

Great people doing the work !! Very polite, and know what they are doing. Not real pushy but they tell you what you need and why you need it. I was again very impressed !!!

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5

Anonymous

Great customer service

Great customer service

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5

Frank P.

Quality service at a reasonable price.

Quality service at a reasonable price.

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5

Kirk R

It was my first time there and the staff was very knowledgeable and let me know how it worked.

It was my first time there and the staff was very knowledgeable and let me know how it worked.

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5

Cheer

I like the fact that I stayed in my car, I was given a newspaper and a flier on the prices and extra services. I like the camera ...

I like the fact that I stayed in my car, I was given a newspaper and a flier on the prices and extra services. I like the cameras so I can see the tech working in my car... I was very impressed. I found out why my Dad always brought his cars here for service!

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5

Geebee

Just a positive experience overall

Just a positive experience overall

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5

Virginia S.

The attendants were very personable and explained everything. Mo (Maurice) was to the point in explaining everything being chec ...

The attendants were very personable and explained everything. Mo (Maurice) was to the point in explaining everything being checked on my truck. He also mentioned additional services other than the basic ones that I might want. This is the first time I had someone that knew what I was talking about when i described the filter needed for my 2005 F-350 diesel. Most places, because I am a female, think I don't know what I am talking about. I was very pleased and will use this station again. Thank you for great service.

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5

DabitAll

They check all my fluids and my air pressure and re fill if needed no problem takes it out of my hands

They check all my fluids and my air pressure and re fill if needed no problem takes it out of my hands

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5

Stephen P.

Knowledgeable staff.

Knowledgeable staff.

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4

Ole Timer Carl

I am not a person that rates so high you have nowhere to improve. If you receive a Highly Satisfied from me, you have met perfe ...

I am not a person that rates so high you have nowhere to improve. If you receive a Highly Satisfied from me, you have met perfection.

Nothing to do with Valvoline--sorry to say--it's more because I've frequented that oil change location (Oil Can Henry's) prior t ...

Nothing to do with Valvoline--sorry to say--it's more because I've frequented that oil change location (Oil Can Henry's) prior to Valvoline taking over. I was glad to see the same employees--they are awesome. The employees there are what makes it a good place to go--not the name posted on the building. Sad that your uniforms aren't as catchy/fashionable as Oil Can Henry's--those were the best. Newsboy hats, bow ties, that old school look was appreciated by many.

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5

Michael

I was greeted promptly by the greeter.Maurice was the the best at following up with my service once I was billed out.The only ne ...

I was greeted promptly by the greeter.Maurice was the the best at following up with my service once I was billed out.The only negative thing I have to say is the greeter did not have the correct air pressure gauge to properly add air to my dually tires.. the air chuck on the air hose can not properly do the job.. Over all, speedy service.. but it was early on Sunday.. Thank you Michael

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5

Michelle

The waiting was long due to everyone taking their car that day. Once I got my serviced it was quick

The waiting was long due to everyone taking their car that day. Once I got my serviced it was quick

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5

Christopher A

Good service every time I go to change my oil....staff is very good and quick.. Always have a good attitude towards customer's.

Good service every time I go to change my oil....staff is very good and quick.. Always have a good attitude towards customer's.

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5

NoeAm

Service was quick and I was in and out

Service was quick and I was in and out

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5

Jr

Explained everything very well. But price was too high

Explained everything very well. But price was too high

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5

Shiloh

like the servise

like the servise

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5

Elenita M. A.

I liked it cause my friend recommended that she can bring her owned oil and that they can and will use it. I thought that the cl ...

I liked it cause my friend recommended that she can bring her owned oil and that they can and will use it. I thought that the cleaner before they put new oil was much to high $50. Once a year product. Last I had it put in was in Aug. 2017. It cost me total of $100 oil change oil clean. thank you Elenita M. Antonio

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5

SandyH

I didn't know before this visit that Valvoline was capable to provide services beyond oil changes. I was able to get my transmis ...

I didn't know before this visit that Valvoline was capable to provide services beyond oil changes. I was able to get my transmission fluid flushed and a variety of other maintenance issues resolved that I thought I'd have to have done at another mechanics facility.

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5

Anonymous

Person very informative, explained all details

Person very informative, explained all details

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5

Bill D

The staff at the North Davis location in Salinas were professional and courteous. I spent over 10 years in customer service an ...

The staff at the North Davis location in Salinas were professional and courteous. I spent over 10 years in customer service and I know good service when I get it.

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5

Oscar G.

Customer service was great. We were helped right away. Very impressed with overall service although pricing seemed high but it w ...

Customer service was great. We were helped right away. Very impressed with overall service although pricing seemed high but it was worth the service.

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4

rosal

I rarely give "highly satisfied" ratings for anything.

I rarely give "highly satisfied" ratings for anything.

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5

tammy

the guys have been taken care of me and my car for years they do I good job

the guys have been taken care of me and my car for years they do I good job

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4

Frank W.

When the place was operated by Oil Can Henry's, I would hear the employees going down a checklist to confirm with each other tha ...

When the place was operated by Oil Can Henry's, I would hear the employees going down a checklist to confirm with each other that critical functions had indeed been accomplished. This is very important to me because several years ago an oil change service failed to replace the oil plug and all the new oil ran right back out causing the engine to be destroyed within a few blocks of the station.Every time I go for an oil change I have to request they not add window washing solution to the reservoir. I use "RainX" for my windows and don't want it diluted with plain soap solution. Why can't you offer "Rainx" for your customers? As regards safety, this is, in my opinion, the single most important thing you could do for your customers. What a PR opportunity!!!

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3

Anonymous

1hr wait too much

1hr wait too much

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5

JW

Marcus is very fast and skilled at what he does. Kind and honest about what and when my vehicle is in need of something. When I ...

Marcus is very fast and skilled at what he does. Kind and honest about what and when my vehicle is in need of something. When I went it was a really hot day and he offered me a cold water bottle which was so nice since everyone was really busy helping alot of customers at once.

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5

Kate

They alerted me to an issue that a another shop had created and informed me that the other shop should be responsible to fix the ...

They alerted me to an issue that a another shop had created and informed me that the other shop should be responsible to fix the damage. Which they did. I felt like Valvoline was very honest with me and I appreciate that.

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5

DebbieE

Very friendly service

Very friendly service

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5

Anita

Well you in a good location

Well you in a good location

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5

Robert

The staff was very knowledgeable and really courteous. Also very professional. I work in Hospitality and can you that this team ...

The staff was very knowledgeable and really courteous. Also very professional. I work in Hospitality and can you that this team had A+ customer service! Not just your regular oil change station. I will return and recommend this place. Thanks again!

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5

Laurie B

The technician was really good. Polite and knowledgeable.😊

The technician was really good. Polite and knowledgeable.😊

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5

Fabe C

Efrain the attendant was very professional,courteous and knowledgeable about the vehicle. The entry attended outside Kenneth and ...

Efrain the attendant was very professional,courteous and knowledgeable about the vehicle. The entry attended outside Kenneth and was very professional and courteous as well. Prompt and efficient, very much satisfied. Will return.

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3

Glenn

From the time I was greeted and being 3rd in line it was 90 minutes befor I drove away. Much too long a wait for the “instant” ...

From the time I was greeted and being 3rd in line it was 90 minutes befor I drove away. Much too long a wait for the “instant” service.

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4

KRW

Although not pressured, still tried to sell work not needed or services that Honda does not approve of.

Although not pressured, still tried to sell work not needed or services that Honda does not approve of.

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5

831subi

Great people very polite and great service

Great people very polite and great service

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5

Liandra P.

Good customer service and didn't have to wait for service

Good customer service and didn't have to wait for service

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4

Oil

Took to long to be helped car next to me pulled up after I had already been waiting and that bay opened up first so they startin ...

Took to long to be helped car next to me pulled up after I had already been waiting and that bay opened up first so they starting getting their service before me.

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3

Russell

I have used valvoline oil change centers in Bakersfield for several years and the level of service here was not the same .. I ac ...

I have used valvoline oil change centers in Bakersfield for several years and the level of service here was not the same .. I actually came in the Saturday before and waited for over 45 minutes to move up 2 cars ..and they said it would be at least another 40 minutes for the 2 cars ahead of me ..so I left ... on the return trip they shuffled us around in the drive twice ... speed of service ahead of me was slow... I have always gotten my coupons back to use on my other vehicle and they would not return it to me ... just left dissatisfied

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5

Anonymous

Great Service

Great Service

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5

Lori

Staff was friendly & service was fast, I didn’t feel pressured to buy additional costs

Staff was friendly & service was fast, I didn’t feel pressured to buy additional costs

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5

RachelleF

The guy that came to the window that asked what we needed had such a great personality and took the time to explain what I need

The guy that came to the window that asked what we needed had such a great personality and took the time to explain what I need

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5

VanessaT

Each working is personable, efficient, & answer any question you have without hesitation. Great work! I’ve been coming to oil Ca ...

Each working is personable, efficient, & answer any question you have without hesitation. Great work! I’ve been coming to oil Can Henry’s for years and I plan to keep returning.

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5

Daniel

They were knowledgeable and welcoming. Very quick and efficient.

They were knowledgeable and welcoming. Very quick and efficient.

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5

Steve

Friendly attendants.

Friendly attendants.

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5

Javayumm

Quick , professional ... and efficient ... great service...will repeat!!

Quick , professional ... and efficient ... great service...will repeat!!

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3

Ang

Always try to get you to buy recommended things just wanted a oil change nothing else.....

Always try to get you to buy recommended things just wanted a oil change nothing else.....

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5

Lidia_20

Team worked very quickly and was courteous

Team worked very quickly and was courteous

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4

Sal

I’m never highly satisfied with anything.

I’m never highly satisfied with anything.

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5

X

Great team this time - articulate, thorough and pleasant. Able to answer my questions.

Great team this time - articulate, thorough and pleasant. Able to answer my questions.

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5

Anonymous

Convienient

Convienient

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5

Mary S.

Extremely convenient service. I was finished with this oil change in under 30 minutes. The location is very close to my home. T ...

Extremely convenient service. I was finished with this oil change in under 30 minutes. The location is very close to my home. The service people answered all my questions.

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5

Anonymous

They answered my questions and advised me of any issues of vehicle

They answered my questions and advised me of any issues of vehicle

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5

maria llanos

good people

good people

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5

Jason S

Great staff

Great staff

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4

MSandoval

Too long of a wait before entering service center

Too long of a wait before entering service center

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5

Steppar60

Overall it was good, they where busy.

Overall it was good, they where busy.

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5

Happy Customer

It was professional and appeared up to date with technology. It was clean.

It was professional and appeared up to date with technology. It was clean.

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5

Tamayo,C.

I received great customer service from Maurice and the oil can Henry crew. I’m highly sat

I received great customer service from Maurice and the oil can Henry crew. I’m highly sat

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5

Dar

The guys were very nice. They complimented my vehicle. They remembered me because I am a returning customer, but I returned with ...

The guys were very nice. They complimented my vehicle. They remembered me because I am a returning customer, but I returned with a different car this time. They were quick. He showed me what he was doing on the car and explained things.

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4

Root

The service was great i was in and out

The service was great i was in and out

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5

T_Mak

I felt the staff in comparison to other places ive been, were very thorough and showed much regard to myself and my vehicle! I f ...

I felt the staff in comparison to other places ive been, were very thorough and showed much regard to myself and my vehicle! I felt like these guys took pride in their job and the service reflected that.

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5

Dan S.

Polite and knowledgeable service people. They explained everything they did. No pressure. They recommended a new fuel pump and I ...

Polite and knowledgeable service people. They explained everything they did. No pressure. They recommended a new fuel pump and I approved it. Was asked at both the start and the end if I had any questions. Was also told I got a discount (think it was 10%) for having more than the basic service done. Was impressed. You are way better than your competitor, Jiffy Lube. Switched from them to you in 2006 I think and have never regretted It! Thanks!

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5

Dottie P.

The services available were very clear. When the technician recommended I change my air filter, he showed me my old filter and s ...

The services available were very clear. When the technician recommended I change my air filter, he showed me my old filter and showed me a new one so I could make an informed decision.

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4

Salinas lady

Price seems to have gone up considerably

Price seems to have gone up considerably

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5

Steve b

Greeted w newspaper price is right only thing not offered water or coffee sometimes waits are 45minutes that's expected with ...

Greeted w newspaper price is right only thing not offered water or coffee sometimes waits are 45minutes that's expected with good service

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5

Anne M.

The crew at this store are always really super courteous; they explain the process and anything additional that might be needed; ...

The crew at this store are always really super courteous; they explain the process and anything additional that might be needed; and they all have a good sense of humor. I've been to the one in Watsonville as well, and much prefer the crew in Salinas, because they seem to be more knowledgeable as well.

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5

Anonymous

Been using oil can Henry for years. Through several cars in the past! 😀😀

Been using oil can Henry for years. Through several cars in the past! 😀😀

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5

Anonymous

Moe was awesome

Moe was awesome

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4

sue n

Technicians were very knowledgeable, courteous and answered all my questions. I just found price a little steep compared to wha ...

Technicians were very knowledgeable, courteous and answered all my questions. I just found price a little steep compared to what I usually paid for oil change and so I probbbly will not come back. :(

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3

Theman

Kept try sell me extra stuff after I said no several times

Kept try sell me extra stuff after I said no several times

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5

vmwestwood

I appreciated that they provided us with water while we waited and also a newspaper. I also liked how they answered all of my qu ...

I appreciated that they provided us with water while we waited and also a newspaper. I also liked how they answered all of my questions, especially because I know very little about cars and upkeep for them.

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5

Gjroldan

I’m impressed with the level service and professionalism I received. Definitely will be going back to Oil Can Henry’s again.

I’m impressed with the level service and professionalism I received. Definitely will be going back to Oil Can Henry’s again.

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5

Daniel P.

The technicians worked together well and appeared to have confidence in each other as they worked. They communicated well among ...

The technicians worked together well and appeared to have confidence in each other as they worked. They communicated well among each other to get the work done, which inspires confidence in the shop's ability to get the work done efficiently. The two persons who interacted with me explained the process well and showed me the state of the oil and the reasoning for upselling the service.

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5

Anonymous

Staff was friendly and explained everything needed clearly.

Staff was friendly and explained everything needed clearly.

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5

Natasha A

Staff is always welcoming and if we have to wait they stay engaged with us . Always explain to me the services they do or recom ...

Staff is always welcoming and if we have to wait they stay engaged with us . Always explain to me the services they do or recommend. Excellent customer service every time i go!!!!

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3

Octavio Soto

I was charged $16 for extra labor . I was never told what the extra labor was for.

I was charged $16 for extra labor . I was never told what the extra labor was for.

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5

Juan B

Great service and not bad prices. My car is running much better than before. Very satisfied definitely will be back!

Great service and not bad prices. My car is running much better than before. Very satisfied definitely will be back!

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3

First Timer

When I arrived here there was 4 cars ahead of me. Two cars with hoods up two waiting. I was almost immediately greeted by one of ...

When I arrived here there was 4 cars ahead of me. Two cars with hoods up two waiting. I was almost immediately greeted by one of the employees. Since this was my first time with this company, I had to complete my info on the ipad which took no time at all. I received a complimentary newspaper and a horrible window wash but hey it was free. The young man never once gave us a waiting time and it wasn't really busy so we didnt think twice. HUGE MISTAKE We were there over an hour before my car even edged up a spot. Then, after about 15min The side opposite of me bagan to move quicker. An additional 2 cars got through AND COMPLETED before they even got to my car!! Putting me and my car with my kids waiting a total of 2hrs just for an oil change!! By this point I was extremely irritated and more than ready to go. I clearly said, I ONLY WANT AN OIL CHANGE, NOTHING MORE. I was asked 3 different times to purchase other packages and fluids and a flush. Seriously?! I did end up purchasing an additional service. The tv monitor was only on to show me rates, I never saw any work from underneath. Overall, dissatisfied & highly doubt I'd recommend going here based solely on the wait

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5

Victor M.

the attendant was very good at showing the state of the oil ,the things that need to be checked in the future etcWhen I arrived ...

the attendant was very good at showing the state of the oil ,the things that need to be checked in the future etcWhen I arrived my vehicle was checked, Lights etc. Also a newspaper and a list of the services that are available

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4

Jojing S

Good service reasonable prices

Good service reasonable prices

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5

Timmy

They were very nice, and the were pretty busy. So they kept it moving.

They were very nice, and the were pretty busy. So they kept it moving.

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5

Anonymous

I like the cameras , able to see what’s going on.

I like the cameras , able to see what’s going on.

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5

Robert B

Everyone one was very friendly and knowledgeable. Plus the whole process of getting my oil change was very quick and easy.

Everyone one was very friendly and knowledgeable. Plus the whole process of getting my oil change was very quick and easy.

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5

Lynn H.

The customer service is exceptional. The personelle is polite and well-informed of products and what your vehicles needs.

The customer service is exceptional. The personelle is polite and well-informed of products and what your vehicles needs.

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4

Roo

I don't get highly satisfied by buying oil.

I don't get highly satisfied by buying oil.

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5

Fastcar2014444

My car ran amazing after

My car ran amazing after

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4

Mochimom

Long wait. Only checked pressure on two of my tires. Seemed like I wasn’t getting everything done while waiting. They would come ...

Long wait. Only checked pressure on two of my tires. Seemed like I wasn’t getting everything done while waiting. They would come do one thing and walk away, forgetting to tell me where to pull up to, or turn off engine, or even finish my tires

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4

Anonymous

wait was a hour and a half so I went to do my laurndry then went back and waited another 1/2. Seem to rush. I mean they check ...

wait was a hour and a half so I went to do my laurndry then went back and waited another 1/2. Seem to rush. I mean they check everything....

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5

Dan

Staff was friendly, efficient.

Staff was friendly, efficient.

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4

Sal T.

Had to wait almost an hour.

Had to wait almost an hour.

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5

marcel s.

convenience and interaction of staff with customers kept the wait negligible.

convenience and interaction of staff with customers kept the wait negligible.

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5

Elias831

No wait love the inspection maybe just a little pressured on type of oil

No wait love the inspection maybe just a little pressured on type of oil

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4

Liza R.

I was satisfied, nothing more to add.

I was satisfied, nothing more to add.

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5

goldentouch247

I was in and out in a very reasonable amount of time. Service was quick but not hurried.

I was in and out in a very reasonable amount of time. Service was quick but not hurried.

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4

ND

We were waiting outside and the guy that was supposed to check the lights and tires and give me a price sheet only checked the l ...

We were waiting outside and the guy that was supposed to check the lights and tires and give me a price sheet only checked the lights and one tire. Then we were told to pull in. I asked if he was going to check the other tires and he told the manager that he already did when he clearly did not.

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5

ThomasE

Quick and easy

Quick and easy

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5

Mserrato

Great customer service!!!

Great customer service!!!

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4

NavyVeteran

The up-selling that is pushed on the customer got annoying. I felt like I was a at used car lot being pressured by the “slimmy ...

The up-selling that is pushed on the customer got annoying. I felt like I was a at used car lot being pressured by the “slimmy salesman”. This is no reflexion on the employee, but rather the reflection on your policy to make your employees to push products onto the customers. The cars companies realize that this only drove away potential returning customers, and quit the pressure selling...... your company should look into that

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5

Mary w

Friendly service and knowledgeable

Friendly service and knowledgeable

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3

Anonymous

It took 35 min before being acknowledged and received paper and pricing...there were only 4 cars total..2 on each side.Just want ...

It took 35 min before being acknowledged and received paper and pricing...there were only 4 cars total..2 on each side.Just wanted to vent ty

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4

S197 guy

It just a very long wait about 2 hours

It just a very long wait about 2 hours

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5

Luis

They where very profecional

They where very profecional

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5

Guada

Staff professional and courteous. I felt comfortable.

Staff professional and courteous. I felt comfortable.

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5

James Edwards

Customer Service was outstanding they where busy so I had to wait my turn for service. All good.ThanksJames Edwards

Customer Service was outstanding they where busy so I had to wait my turn for service. All good.ThanksJames Edwards

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4

Ssoggy

45 min wait out side. 15 min service.

45 min wait out side. 15 min service.

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5

G.C.A

I was very satisfied with my visit because the employees were very knowledgeable, helpful, and very professional.

I was very satisfied with my visit because the employees were very knowledgeable, helpful, and very professional.

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5

PR

Employees are always kind and courteous. Always have a great experience

Employees are always kind and courteous. Always have a great experience

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5

Lilly

Love the fast and professional service of the staff

Love the fast and professional service of the staff

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4

Ant

You tell them you just need a basic oil change and they continue to try and get you to use more expensive oil and always try to ...

You tell them you just need a basic oil change and they continue to try and get you to use more expensive oil and always try to get you to change air filter.

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4

DH

Service person made up nonsense about "engine getting out of alignment" if I did not use oil-cleaning service. Also claimed that ...

Service person made up nonsense about "engine getting out of alignment" if I did not use oil-cleaning service. Also claimed that regular (as opposed to premium) oil filter will collapse halfway to next oil-change.

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4

KMK

Waited a long time in line. Employees were laughing and involved in conversation amongst themselves.

Waited a long time in line. Employees were laughing and involved in conversation amongst themselves.

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5

avenitarafael@gmail.com

The person attending my vehicle was professional and explain to be service before doing the oil service...

The person attending my vehicle was professional and explain to be service before doing the oil service...

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5

Brian M

The staff were very nice and we felt great about the service. Maurice was the one to change the oil for our car. He is excellent ...

The staff were very nice and we felt great about the service. Maurice was the one to change the oil for our car. He is excellent. There was another staff but we didn't get his name. Overall. We were very satisfied with the service.

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5

JoeF

Good service. Not pressured to buy anything extra but was given recommendations. Was updated with everything and no surprises ...

Good service. Not pressured to buy anything extra but was given recommendations. Was updated with everything and no surprises with price

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5

BrendaH

Employees great service

Employees great service

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5

Alex G.

Good and faster service.

Good and faster service.

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5

Marquez

I was very satisfied with this person named Eddie he was very honest and helpful with my car told me what I needed and what woul ...

I was very satisfied with this person named Eddie he was very honest and helpful with my car told me what I needed and what would help me out in the long run.

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3

ErikWChallenger

I have a high performance vehicle, Dodge Challenger, which would lead me to purchase the synthetic oil. But it was so expensive, ...

I have a high performance vehicle, Dodge Challenger, which would lead me to purchase the synthetic oil. But it was so expensive, I decided to get regular oil and change it on my own next month. $100 for an oil change is just ridiculous.

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5

Jackie G

The technicians have always been very polite, and helpful. This time I noticed the technician was much more relaxed and helpful ...

The technicians have always been very polite, and helpful. This time I noticed the technician was much more relaxed and helpful.

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5

Steve b

Friendly. Tell me what needs to be done. Newspaper to read while waiting

Friendly. Tell me what needs to be done. Newspaper to read while waiting

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5

Crazy cat lady

Great customer service.

Great customer service.

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5

JackieC

I just drove up and they started to quickly change my oil. The let me know everything they were doing. The were very professiona ...

I just drove up and they started to quickly change my oil. The let me know everything they were doing. The were very professional. It was a great experience. I will definitely go back.

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5

B.A.

Andrew is so awesome and such a gentle man. He made my experience awesome!

Andrew is so awesome and such a gentle man. He made my experience awesome!

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5

Ruben S.

The person was very knowledgeable. And He explained very well.

The person was very knowledgeable. And He explained very well.

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5

manny

I work in customer service and your places remind me of a time were every store or place of business pride it's self on its empl ...

I work in customer service and your places remind me of a time were every store or place of business pride it's self on its employees being able to take care of the business by putting clients first

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4

Andre S.

The feeling I receive was due to lack of communication. I was not shown fluids to compare or presented with the card for review. ...

The feeling I receive was due to lack of communication. I was not shown fluids to compare or presented with the card for review. The staff was competent and efficient. Just new to the job.

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5

Ole Guy

The guys are always friendly and are fun to be around.

The guys are always friendly and are fun to be around.

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3

LilAnge

I felt that because I was a girl they pressured additional services. I come to oil can Henry's specifically for oil change I hav ...

I felt that because I was a girl they pressured additional services. I come to oil can Henry's specifically for oil change I have another mechanic for all my other needs. First it was my air filter which did not need to be replaced! Then my cabin filters then something to do with my power steering. Just on and on.

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5

JazzyH

Overall the workers were nice. The one who helped me was really informative. Another even offered stickers to my kids who were i ...

Overall the workers were nice. The one who helped me was really informative. Another even offered stickers to my kids who were in the car waiting with me. Definitely will be back

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5

Chris

Andrew was very friendly and professional.

Andrew was very friendly and professional.

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3

MD

Even after stating that I only wanted an oil change, the advisor kept trying to push product and service.

Even after stating that I only wanted an oil change, the advisor kept trying to push product and service.

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5

Diana

Very friendly and helpful staff.

Very friendly and helpful staff.

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4

Michele M

The wait was over 45 minutes. The service personnel was very friendly but it was noticeable to me that he had a script to follow ...

The wait was over 45 minutes. The service personnel was very friendly but it was noticeable to me that he had a script to follow. Also, I felt that $40 was quite steep to charge for an in-cabin air filter. Needless to say, I passed on that service. I understand that we pay for quick service but not to be ripped off. Thank you

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3

Hyundai09

I told the representative what I wanted and he kept trying to sell me something different or something more. I came in for a si ...

I told the representative what I wanted and he kept trying to sell me something different or something more. I came in for a simple oil change; that is all I needed and wanted.

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5

Ms.SantaCruz

Friendly staff, very knowledgeable.

Friendly staff, very knowledgeable.

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5

Mah

The staff is very friendly and professional. They are very thorough and efficient.

The staff is very friendly and professional. They are very thorough and efficient.

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5

RickofHyrule

Staff service my car in a timely matter. Recommended items for future visits. And we’re very professional.

Staff service my car in a timely matter. Recommended items for future visits. And we’re very professional.

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5

SenR

Friendly, fast, and efficient

Friendly, fast, and efficient

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5

Yvonne

Friendly very knowledgeable crew wait was very short service was fast and great went in for one thing had a few things offered t ...

Friendly very knowledgeable crew wait was very short service was fast and great went in for one thing had a few things offered to fix and it was all for a great price this is the best service for my car I have had in a long time thank you for everything! Will go back even on a busy day I would definitely wait for this kind of service

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5

VT

all employees were highly attentive and descriptive in what was being done. They engaged in conversation and made me feel at hom ...

all employees were highly attentive and descriptive in what was being done. They engaged in conversation and made me feel at home.

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5

Iman

They workers had excellent customer service & very fast and thorough

They workers had excellent customer service & very fast and thorough

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4

Melody

There was a truck in front of me with getting additional services and nobody came to notify the owner of waiting over 35 minute ...

There was a truck in front of me with getting additional services and nobody came to notify the owner of waiting over 35 minutes behind a truck and saw five other cars get their oil changed and still no one came up to me

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5

Busy Mom

Rapid and friendly service was out w/in 30 mins. Price is reasonable.

Rapid and friendly service was out w/in 30 mins. Price is reasonable.

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5

Elenita M. A.

I have the opportunity to bring my own motor oil. The tech flushed out my old oil out to put in new motor oil in. Showed that I ...

I have the opportunity to bring my own motor oil. The tech flushed out my old oil out to put in new motor oil in. Showed that I needed transmission oil changed, tech flush out the trans. oil chamber. I was quite impressed with the whole services. They gave me a free carwash, being a loyal customer.

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5

Peterg

Got great service out of the guys no pressure to buy extra items

Got great service out of the guys no pressure to buy extra items

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5

Marvin

Always easy and friendly customer service and always have the peace in mind about the service.

Always easy and friendly customer service and always have the peace in mind about the service.

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5

Alex

Excellent service

Excellent service

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5

Mario Garcia

Everything went well and was fast.

Everything went well and was fast.

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4

T Green

I was satisfied

I was satisfied

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3

Soledadmom

I asked attendant to check my serpentine belt for wear. He told me that they didn't have one for my vehicle in stock so he didn ...

I asked attendant to check my serpentine belt for wear. He told me that they didn't have one for my vehicle in stock so he didn't even bother to check it as I requested. Also this particular attendant always tries to crack bad jokes around me which I find unprofessional and also makes me uncomfortable. I'm there for a service not for his comedy show.

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4

Art L

Dissatisfied attitude when I did not by upgrades.

Dissatisfied attitude when I did not by upgrades.

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5

Anonymous

One of the service reps went out of his way to get a oil filter cap for my vehicle. unfortunately I didn't get his name but grea ...

One of the service reps went out of his way to get a oil filter cap for my vehicle. unfortunately I didn't get his name but great customer service.

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5

CHESPE_SIR

They are so nice, and they give you attention all the time

They are so nice, and they give you attention all the time

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5

Gilbert aguirre

they were professional always talk with a smile even the new guy was his first day

they were professional always talk with a smile even the new guy was his first day

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4

Melinda M

Other than having to wait nearly an hour for two vehicles I front of me, my service went fine. Wish they would have directed me ...

Other than having to wait nearly an hour for two vehicles I front of me, my service went fine. Wish they would have directed me to the other lane when I pulled in as apparently the two vehicles in my lane had additional work. Cars in the other lane that arrived after me, left long before me.

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5

Sal m.

Good service tks.

Good service tks.

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5

Ernie G.

The employees were quick to provide service and were very friendly. As always, it is a great experience visiting Oil Can Henry's ...

The employees were quick to provide service and were very friendly. As always, it is a great experience visiting Oil Can Henry's in Salinas, California.

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5

AC

Fast and friendly service, a little too pricy but whatever.

Fast and friendly service, a little too pricy but whatever.

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5

JMartinez

My encounter with your employees was awesome, they seem like highly professional young men and I enjoy getting my oil change eac ...

My encounter with your employees was awesome, they seem like highly professional young men and I enjoy getting my oil change each time. Thank you

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4

Jose G.

Efficient and informative

Efficient and informative

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4

Brian T.

Not informed of options on oil, other than me requesting fully synthetic. The monitors to watch the technicians were not operat ...

Not informed of options on oil, other than me requesting fully synthetic. The monitors to watch the technicians were not operating. I was informed the printer was down and they would need my e-mail for the receipt, but was given a paper receipt at the conclusion of the work with no explanation. Was that a ploy to get my e-mail?

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4

Rickofhyrule

I like the conviniece, of sitting in your car. I like that they explain everything they do. And I very much enjoy them informing ...

I like the conviniece, of sitting in your car. I like that they explain everything they do. And I very much enjoy them informing me of up coming service I will need.

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5

Yesi G

They showed me everything my car needed ... and they were quick to do things !

They showed me everything my car needed ... and they were quick to do things !

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5

K. Young

The people helping me are always friendly and helpful, making sure my experience is as pleasant as possible.

The people helping me are always friendly and helpful, making sure my experience is as pleasant as possible.

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4

N Salinas

I was satisfied with my service. No complaints just had to wait and with the service I received was a total of 50 minutes timef ...

I was satisfied with my service. No complaints just had to wait and with the service I received was a total of 50 minutes timeframe. I expect to wait this long especially on a weekend. I would still come back to get my service done here.

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4

Frank

This time I was, but prior 2 visits, they had No Cooling fluid for my Radiator, two visits in a Row!, that's why I almost didn't ...

This time I was, but prior 2 visits, they had No Cooling fluid for my Radiator, two visits in a Row!, that's why I almost didn't come this time".This time the services was much better, and they had Radiator Coolant.

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5

Lincoln Lady

Andrew was especially efficient... I was in and out quickly. Also, he explained that with the number of miles I drive, that I s ...

Andrew was especially efficient... I was in and out quickly. Also, he explained that with the number of miles I drive, that I should use synthetic oil vs conventional

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5

Samuel M

Fast service

Fast service

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5

Bobby

They didn't make wait half an hour or so

They didn't make wait half an hour or so

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5

glaneca

Very busy, worked very quickly.

Very busy, worked very quickly.

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5

Lovely Leslie

guys were super friendly...informative

guys were super friendly...informative

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5

Jose

Great staff. Especially Maurice. He's always professional and personable. Cracks a few jokes and gets the job done in a thorough ...

Great staff. Especially Maurice. He's always professional and personable. Cracks a few jokes and gets the job done in a thorough and timely manner. Your staff is solid at this location.

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4

Anonymous

Couple of times before I stop by to check my oil cos I drive alot and it was not yet the time for my next oil change but i alrea ...

Couple of times before I stop by to check my oil cos I drive alot and it was not yet the time for my next oil change but i already felt the sounds of my jeeb it needs an oil change and when they check and said after that that my oil is fine but to me driving this 2005 jeeb it doesn't sounds right so I left and I always end up spend money buying oil for my and car with the help of my brother after he put two bottle of oil the car went smooth and I can felt and hear when I drive is sounds better.

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5

Ronnie

Prompt ,professional and the young men were informative

Prompt ,professional and the young men were informative

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5

Christian P.

Quick and easy

Quick and easy

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5

Frank P

They provided competent service at a good price.

They provided competent service at a good price.

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5

Erika P

They are very helpful and professional!

They are very helpful and professional!

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5

Junior

I was satisfied with the service that oil can henry gave me this morning because the technician checked the condition of my air ...

I was satisfied with the service that oil can henry gave me this morning because the technician checked the condition of my air filter, rear diferential fluid, and power steering fluid and gave me his opinion on theeir condition. After they finished my services the technician showed me how to reset the service reminder on my truck.

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5

SalinasBMW Boi

Everyone is very friendly and speaks clearly to me about what is needed or being done.

Everyone is very friendly and speaks clearly to me about what is needed or being done.

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5

Joey G.

No need for appointment. Fast and convenient

No need for appointment. Fast and convenient

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4

jmil

They were short an employee and so the wait time to replace a brake light bulb was longer than expected. The employee apologize ...

They were short an employee and so the wait time to replace a brake light bulb was longer than expected. The employee apologized and I understand, but that is why my ratings were less than the best.

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5

Brittany

Intelligent, quick employees

Intelligent, quick employees

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5

JMelton

Great customer serviceBays were cleanClearly communicated what they were doing

Great customer serviceBays were cleanClearly communicated what they were doing

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5

Maria A. R.

I liked the fact that i was not pressured into buying more services. Staff was very courteous. & helpful. This last visit was a ...

I liked the fact that i was not pressured into buying more services. Staff was very courteous. & helpful. This last visit was a good experience. Keep up the good work!!.😀

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5

Jay w.

the customer service is great

the customer service is great

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4

Randy H.

The waiting time was a bit excessive, however I was not in a hurry at the time anyway.

The waiting time was a bit excessive, however I was not in a hurry at the time anyway.

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4

BB

the staff did not indicate or clearly stated the reason of the need of upgrade or informative about the services "needed" not ab ...

the staff did not indicate or clearly stated the reason of the need of upgrade or informative about the services "needed" not able to answer certain questions

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4

Stephanie C

I need an air filter for my car any everytime I go they are out of them.

I need an air filter for my car any everytime I go they are out of them.

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5

LockStockNBarrel

Quick in n out

Quick in n out

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5

JennaBaby

Crew was very nice. They smiled and had great service and it didnt take long once we got into the garage

Crew was very nice. They smiled and had great service and it didnt take long once we got into the garage

I was told my air filter was dirty and needed replacing, however they hadn't even removed it to look or show me until I asked. ...

I was told my air filter was dirty and needed replacing, however they hadn't even removed it to look or show me until I asked. Kinda wierd

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5

Gail m

Very quick and friendly

Very quick and friendly

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5

ronnie

The guys are great. They always let me know what there doing or what they think I need.

The guys are great. They always let me know what there doing or what they think I need.

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5

Jose Antonio

Excellent

Excellent

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5

DC

They did more than I do when I change the oil myself in less time and at close to the same price. The employees were present and ...

They did more than I do when I change the oil myself in less time and at close to the same price. The employees were present and professional. My hands are clean and I do not have to clean up my work area! I will be back in the next day or tow with my other vehicle.

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5

Chris

Great service with no pressure, great explanations

Great service with no pressure, great explanations

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5

LunaTrixx

I had brought my preferred oil & filter for the staff to use for my vehicle. I was pleased to know they were willing to work wit ...

I had brought my preferred oil & filter for the staff to use for my vehicle. I was pleased to know they were willing to work with me & also provide a recommendation with the oil change. I am glad I took the recommendation, my car drives like a champion. Smooth & strong. Staff had a great sense of humor & were professional throughout my time there. I will definitely come back. It is the best feeling when a job gets done correctly. Especially when it's quality work on your car you highly depend on! Thanks!!

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5

Tom S.

I get all my trucks serviced with you guys, great service, great attitudes, and always a pleasure, never a hassle like the deale ...

I get all my trucks serviced with you guys, great service, great attitudes, and always a pleasure, never a hassle like the dealerships!

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5

Elenita A.

I usually bring my own Mobil 1. 5-30w the tech... expressed that its wrong type of oil w. He showed me right type inscribed und ...

I usually bring my own Mobil 1. 5-30w the tech... expressed that its wrong type of oil w. He showed me right type inscribed under the hood was 5-20w. That was very nice and professional of him to get my attention. I'm grateful for how he knew his job well. thank you for your service and yes I will be back again. sincerely, Elenita M. Antonio

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5

Mr. Rico

Fabuloso, buen trabajo.

Fabuloso, buen trabajo.

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5

Anonymous

Saturday late afternoon, it was expected for them to be busy. They were courteous, will return with my other car

Saturday late afternoon, it was expected for them to be busy. They were courteous, will return with my other car

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5

Ish

It was quick and I felt I got good value for my money. The service person was knowable and friendly. Did I mention it was quick.

It was quick and I felt I got good value for my money. The service person was knowable and friendly. Did I mention it was quick.

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5

Brittany R

Staff was friendly, everyone was working and it was clean.

Staff was friendly, everyone was working and it was clean.

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4

Jeff

Price was a bit high and wait was longer. But was still satisfied

Price was a bit high and wait was longer. But was still satisfied

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5

Sharon F.

Quick service, workers were pleasant and attentive

Quick service, workers were pleasant and attentive

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4

DCB

There was some contention over oil capacity for my make and model. As it turned out, the service advisor was correct.

There was some contention over oil capacity for my make and model. As it turned out, the service advisor was correct.

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5

AC

Good customer service

Good customer service

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4

E Gates

The car gets regular oil changes with synthetic oil, and only has 33k miles, an engine flush is not necessary. Asking 3 or more ...

The car gets regular oil changes with synthetic oil, and only has 33k miles, an engine flush is not necessary. Asking 3 or more times is annoying. When the vehicle was brought in it was requested to have the synthetic oil change, nothing more, as the remainder of the maintenance, such as the air filter, will be handled at home. I pay a shop to change the oil as I do not have a convenient place to do the service myself, my complex does not allow us to work on our vehicles. I am an experienced mechanic, and owned a shop for several years as well as managed a small chain of oil change shops. I know how this works.

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4

Danthejettaman

They weren't able to change one of my light bulbs. And I think the price was a bit high

They weren't able to change one of my light bulbs. And I think the price was a bit high

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3

Darrell Y

Too much pressure to perform additional services. I don't think the service tech understood oil level inidcation on dipstick. He ...

Too much pressure to perform additional services. I don't think the service tech understood oil level inidcation on dipstick. He insisted that oil level was 2 quarts low even though the oil level was in between the Full and low indicator marks.

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5

FAIRTax Frank

The checklist-like communication between the guy in the pit and the guy above gave me confidence that nothing would be overlooke ...

The checklist-like communication between the guy in the pit and the guy above gave me confidence that nothing would be overlooked as it once had been at a different oil change franchise. This crew is so enthusiastic about getting the job done quickly, I almost didn't get to ask them to stop before they topped off my tires and my windshield wiper fluid. (I prefer they not do those because the Salinas franchise doesn't use nitrogen for tires or offer RainEx windshield cleaning fluid.) When I mentioned I had never gotten any Oil Can Henry's coupons in the Email, the fellow re-entered my Email address and gave me $5.00 for this visit. I had the coolant flush service last time and my radiator trouble indicator light stopped going off. Last visit, THE OWNER gave me a coupon for a free car wash. Every one of the guys is super courteous. I have recommended and will continue to recommend Oil Can Henry's Salinas to my coworkers.

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5

James F.

They were very curtious, knowledgeable, and friendly answered all my questions.

They were very curtious, knowledgeable, and friendly answered all my questions.

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3

Hector

Way too expensive for an oil change

Way too expensive for an oil change

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5

Rob G.

The staff was extremely friendly. They all seemed to enjoy their job and were honest and knowledgeable about what my truck neede ...

The staff was extremely friendly. They all seemed to enjoy their job and were honest and knowledgeable about what my truck needed. It was very busy yet they kept their cool and made sure to take extra good care of everyone and got the job as promptly as possible yet still doing a thorough job. I used to to go to Jiffy Lube and can't say I ever experienced the same type of service. The service I experienced today made me a definite return customer.

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5

J

Overall fast and friendly service.

Overall fast and friendly service.

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5

Jod07

Friendly people, quick, and low pressure.

Friendly people, quick, and low pressure.

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5

Megan F.

I believe his name was Maurice that helped me. He was very friendly and nice. Good customer service like I experienced is had to ...

I believe his name was Maurice that helped me. He was very friendly and nice. Good customer service like I experienced is had to find now. I will be back because of the great customer service I received.

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5

Kalani L

Great customer service. The techs are very knowledgeable.

Great customer service. The techs are very knowledgeable.

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1

Sgt Bob

There was 2 lines of cars both had one being serviced and 2 waiting behind. I picked the wrong line as it took 48 minutes to get ...

There was 2 lines of cars both had one being serviced and 2 waiting behind. I picked the wrong line as it took 48 minutes to get to the point of driving over the rack/pit. Then it took an additional 2 minuted for any one to speak to me. I had 3 different persons ask me what service I wanted all there asking the same question. When I told them I had waited so long that I did not have the time to get anything than an oil change. I have had a slow experience with this location and did not use this location for several years. This time will be the last visit ever. If Jiffy lube closes I will change my own oil .

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5

Kevin Tate

It was late in the day and I was glad to get in and out within 30 minutes. I normally take my cars to the dealer for oil changes ...

It was late in the day and I was glad to get in and out within 30 minutes. I normally take my cars to the dealer for oil changes, but I may return to this Oil Can Henry's service location for future oil changes.I would say, however, that $60 for a synthetic blend oil change (4.5 quarts) is not a bargain. My local Mazda dealer had provided me with a coupon for a full synthetic change for $55.

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5

Anonymous

Friendly staff. Quick service. They took their time to explain what needed to be done!

Friendly staff. Quick service. They took their time to explain what needed to be done!

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5

Juan R

Staff is courteous, knowledgeable, and focused.

Staff is courteous, knowledgeable, and focused.

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5

Susi q

Explained to me what they were doing and what needed done. No pressure sales.

Explained to me what they were doing and what needed done. No pressure sales.

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5

CoachStew

Professional

Professional

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5

Oved

Muy profecionales y amables.

Muy profecionales y amables.

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5

AngelaD

The guys are awesome, fast, the communication was great. I guess I went at a less busy time because I didn’t have to wait at all ...

The guys are awesome, fast, the communication was great. I guess I went at a less busy time because I didn’t have to wait at all. I loved it. Thanks guys!

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5

Anonymous

I love coming to this place . Maurice is EXTREMELY nice and is helpful with changing my oil level senser back too 100% . Once I ...

I love coming to this place . Maurice is EXTREMELY nice and is helpful with changing my oil level senser back too 100% . Once I even remember him doing it before he clocked in and did it with a smile not even bothered he wasn’t clocked in yet which I thought was cool .. this past visit he was even showing another gentleman there how to do it .. additionally , I had a belt that I didn’t know needed to be replaced , they pointed me in the right direction of the cheapest place to get that belt , which they didn’t have to do at all . Everytime I come here I don’t feel like a dollar sign and they treat me like I’m human... and I like that they use terms I actually understand. THANK YOU GUYS !!!!!!!!

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5

Mani

U guys best

U guys best

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5

DR

I love the service the employees provide and their knowledge in the service they provide.

I love the service the employees provide and their knowledge in the service they provide.

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5

jgrazi2019

Very efficient and fast.

Very efficient and fast.

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5

K,k

Overall a quick efficient visit.

Overall a quick efficient visit.

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5

Rberrios

Very professional

Very professional

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5

Anonymous

Maurice was very polite and informative.

Maurice was very polite and informative.

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4

Mr. C

Better pricing for the royal purple oil. Would like the option for higher quality oil filters.

Better pricing for the royal purple oil. Would like the option for higher quality oil filters.

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5

Dwayne

Amazing team, literally the best experience in oil change in 30 years

Amazing team, literally the best experience in oil change in 30 years

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5

Anonymous

Great friendly staff even during the storm

Great friendly staff even during the storm

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4

james

They told me that this vehicle needed full synthetic oil as well as a synthetic filter. I was not sure if this was true. I have ...

They told me that this vehicle needed full synthetic oil as well as a synthetic filter. I was not sure if this was true. I have owned many trucks over the years but this is the first time i came across this. I will be looking this up in the owners manuel. This is a company truck so i did get the full synthetic oil and filter.

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5

Chris A

Went to wal-mart and they said that the wrong drain plug was on the Jeep. Came to the valvoline store and the store owner showed ...

Went to wal-mart and they said that the wrong drain plug was on the Jeep. Came to the valvoline store and the store owner showed me that there was nothing wrong with the Jeep. I will only be bringing my wife's jeep and my truck to the store from know on. Also was told that we can buy our own oil and oil filter and the store will do that kind of oil change.

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5

Mary N.

I trust I am being given good advice, not told to do something so they can make a fast buck. The price is great for what I get

I trust I am being given good advice, not told to do something so they can make a fast buck. The price is great for what I get

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5

Melody M

Even though you wait in the car the oil change took 20 minutes versus 100 at jiffy or Midas.”

Even though you wait in the car the oil change took 20 minutes versus 100 at jiffy or Midas.”

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5

Epifania

High price but I’ll go again 😀

High price but I’ll go again 😀

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5

Jayy marie

Great customer service

Great customer service

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5

Danielle

Friendly staff, quick service, no pressure to buy more services

Friendly staff, quick service, no pressure to buy more services

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4

Brian M

I brought my own oil and filter, yet still paid full price.

I brought my own oil and filter, yet still paid full price.

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5

Cowboy 1

Great service

Great service

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5

Vmawoodyjr

They were extremely professional and answered all my questions quickly

They were extremely professional and answered all my questions quickly

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5

Anonymous

Help right away and did not have to wait a long time!Excellent!

Help right away and did not have to wait a long time!Excellent!

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5

D

The wait wasn’t a problem. We just dropped the car off and went shopping. When we arrived back to the car we entered the bay wit ...

The wait wasn’t a problem. We just dropped the car off and went shopping. When we arrived back to the car we entered the bay within 10 mins and out pretty fast.

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3

Elsa

Your prices are not competitive at all. Service was great and friendly. Won’t be back, I can get the same service for a lot chea ...

Your prices are not competitive at all. Service was great and friendly. Won’t be back, I can get the same service for a lot cheaper. Coupons weren’t much of a discount either. Pricing is not on your website either which is not helpful.

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5

Christina S

It was very fast didn’t waste any time getting job done! Everyone was very friendly and seemed to be very knowledgeable about ev ...

It was very fast didn’t waste any time getting job done! Everyone was very friendly and seemed to be very knowledgeable about everything! Did not try to sell me stuff I did not need felt I was treated very well I will be going back there again!

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4

rbaner

Excellent service, however staff seems to have been trained to upsell products.Primary complaint is cost! Very expensive. I have ...

Excellent service, however staff seems to have been trained to upsell products.Primary complaint is cost! Very expensive. I have been taking our3 vehicles to Valvoline (oil can henry's) for years, but after retirement I am thinking looking for a less costly option.

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5

Anonymous

Very good service.

Very good service.

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4

Julissa

I'm not sure if I'm getting the best value.

I'm not sure if I'm getting the best value.

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5

SAM B

THEY ARE FAST AND FRIENDLY

THEY ARE FAST AND FRIENDLY

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5

Migjuel G

The speed of the service

The speed of the service

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4

BetChet

No reason

No reason

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5

Diana L

I liked the friendly and professional environment and customer service.

I liked the friendly and professional environment and customer service.

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5

Summers_Ocean

great customer service

great customer service

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5

Dman

Very friendly staff

Very friendly staff

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5

Frank W.

I hear them calling out the actions taken reassuring me nothing is being forgotten.

I hear them calling out the actions taken reassuring me nothing is being forgotten.

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5

Jayceee11

Efficicient a d friendly

Efficicient a d friendly

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5

liz h,

prompt service

prompt service

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5

Chris

Service is always good here and quick. Got the rear differential fluid switched in my wife's jeep cause it was pretty dirty was ...

Service is always good here and quick. Got the rear differential fluid switched in my wife's jeep cause it was pretty dirty was not to expensive. Just like the quality of work and the employees are always on point

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5

Patc49

Quick, fair price, convenient.

Quick, fair price, convenient.

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4

GG

The guys were very nice

The guys were very nice

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5

Ruben T.

The knowledge of the technicians towards my car was amassing. The best part of my visit was the big screen tv, mirroring the tec ...

The knowledge of the technicians towards my car was amassing. The best part of my visit was the big screen tv, mirroring the technicians doing the required job on my car.

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5

Avenitarafael

I keep coming back because the service is good. The main person (African-American) guy is very professional and informative, exp ...

I keep coming back because the service is good. The main person (African-American) guy is very professional and informative, explains your service. Great person

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5

Anonymous

The attendant who changed my oil was great.He had difficulty getting the pan off but was persistent and succeeded. The attendant ...

The attendant who changed my oil was great.He had difficulty getting the pan off but was persistent and succeeded. The attendant who took my payment forgot my change.I had to ask for my money.

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4

Big Drew

Prices are too high. Wait time is unbearable at certain times. They definitly push you to spend more money than needed!!!! They ...

Prices are too high. Wait time is unbearable at certain times. They definitly push you to spend more money than needed!!!! They need more spaces for vehicles to be serviced at once, only two vehicles at a time isn't enough.

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5

Sharon P.....

Appreciated the customer service & employees very nice...delightful

Appreciated the customer service & employees very nice...delightful

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4

GS

Cost, I expected less for an oil change.

Cost, I expected less for an oil change.

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5

Katherine F.

Everyone is friendly and the service is always fast and efficient.

Everyone is friendly and the service is always fast and efficient.

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4

JM69

No deals on service

No deals on service

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5

Cl

Fast and great service.

Fast and great service.

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5

Susan L

It was raining very hard that day, the technician was very kind , gave me a newspaper to read. Checked back with me to see how I ...

It was raining very hard that day, the technician was very kind , gave me a newspaper to read. Checked back with me to see how I was doing. Showed me everything they were doing.

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4

FS

Great service, will be back.

Great service, will be back.

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5

Donvalve

Friendly prompt service

Friendly prompt service

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5

Chris D.

Service was only 15 minutes. They didn't have a certain air filter but offered to install if I were to buy one. Quick, easy, a ...

Service was only 15 minutes. They didn't have a certain air filter but offered to install if I were to buy one. Quick, easy, and affordable!

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5

Anonymous

Very nice telling you step by step what they are going to do

Very nice telling you step by step what they are going to do

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5

Claudia

The staff was friendly and honest!

The staff was friendly and honest!

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4

Jose J

I waited too long in line before one of your staff approached my vehicle.

I waited too long in line before one of your staff approached my vehicle.

Did not have the regular oil required had to use synthetic blend. Took too long once in bay. Had to go back to see how to reset ...

Did not have the regular oil required had to use synthetic blend. Took too long once in bay. Had to go back to see how to reset change oil indicator for mileage

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5

Eve D.

The customer service and staff were very friendly and the wait wasn’t too bad they kept checking in on us letting us know how mu ...

The customer service and staff were very friendly and the wait wasn’t too bad they kept checking in on us letting us know how much longer it would be.

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5

Tina L

I was helped as soon as I got there, I had my daughter with me and the staff was very helpful getting me out as soon as possible ...

I was helped as soon as I got there, I had my daughter with me and the staff was very helpful getting me out as soon as possible. They were very nice!

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4

Lamonte Paris

Kinda pricy for an oil change...but all u do chevking other fluids air pressure brake fluid trans fluid etc makes it worth the ...

Kinda pricy for an oil change...but all u do chevking other fluids air pressure brake fluid trans fluid etc makes it worth the price.Even in changing air filter is almost like getting a mini service A ....on a mercedes benz...But all and all i was happy with service....

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5

Eric G

Consistent service, short waits.

Consistent service, short waits.

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5

Jose R

The level of professionalism.

The level of professionalism.

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4

KBaze

Long wait, waited an hour before pulling into the garage. But once in, it didn’t take long for them to Chang the oil.

Long wait, waited an hour before pulling into the garage. But once in, it didn’t take long for them to Chang the oil.

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5

Vince G

Staff is very knowledgeable shows all details no pressure to purchase additional filters but shows the air filter and inside cab ...

Staff is very knowledgeable shows all details no pressure to purchase additional filters but shows the air filter and inside cabin filter so customer can make the choice to change which I did, I take my f150 ford truck and two Honda Accord 2007 and 2014 to valvoline center . Vince Gutierrez

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5

Shiloh

great service

great service

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5

debra

thankyou for your service

thankyou for your service

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5

HGutierrez

Moe always takes great care of me, someone came by and gave him a name tag to wear and I commented he's so well known there that ...

Moe always takes great care of me, someone came by and gave him a name tag to wear and I commented he's so well known there that he doesn't even in a name tag. Baby shark.

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5

Aweb

I'm very satisfied with the work done. I immediately noticed an improvement in the performance of my vehicle after service. (Pro ...

I'm very satisfied with the work done. I immediately noticed an improvement in the performance of my vehicle after service. (Probably the new air filter was responsible)

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5

Mary B.

You've got great employees who work at the Salinas location off of Davis Rd. I've been a customer here for almost 10 years now. ...

You've got great employees who work at the Salinas location off of Davis Rd. I've been a customer here for almost 10 years now. Love that I can just sit in my car...

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5

Mrod

I just like that you don’t have to leave your vehicle

I just like that you don’t have to leave your vehicle

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3

Dalia G

Prices are high

Prices are high

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5

Mamabear

Friendly & fast

Friendly & fast

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5

Sal T.

I lucked out and it wasn’t very busy. In and out. This time.

I lucked out and it wasn’t very busy. In and out. This time.

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5

chester52

I went on a Sunday and there were at least 4 cars ahead in both lines. I was informed to park to the side of the shop to preven ...

I went on a Sunday and there were at least 4 cars ahead in both lines. I was informed to park to the side of the shop to prevent blocking traffic. The attendant let me know how long the wait would be and kept track of who was next in line. If a car lined up out of line a head of others that were waiting, the attendant immediately inform the driver where and who would be next in line. I didn't mind the wait cause I knew it was the weekend. I was offered the US Today newspaper and water. The service was fast and was told what recommended service were needed on my car and why. I appreciated that they did not pressure me about the additional service.

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5

Anonymous

We were in and out in a jiffy.

We were in and out in a jiffy.

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4

Adrian Moreno

A little pricy!

A little pricy!

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5

Bill D

Every time I've been there the service as been outstanding. Having spent years working in customer service myself I know great ...

Every time I've been there the service as been outstanding. Having spent years working in customer service myself I know great service when I receive it. This crew were on top of it.

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5

Jen

Customer service was outstanding!

Customer service was outstanding!

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5

Terri s

Didn’t have to wait.

Didn’t have to wait.

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5

BigSurBones

I love the staff they always greet me as a friend I've been going there since Oil Can Henry's when they first opened and no offe ...

I love the staff they always greet me as a friend I've been going there since Oil Can Henry's when they first opened and no offense Valvoline they can call it the rainbow and if I get that quality service and they're great treatment from all the staff I would go there anyway but Valvoline you've done a good job and those guys deserve a commendation for as hard as they work and how they keep smiling even when I watched a guy bang his hand didn't make any noise just went out and smiled keep that crew you have their awesome and I'll be back with all my cars

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2

you dont want this

I have been going to Oil Can Henry for years before purchasing my new car in Jan 2017. Now returning with new car quality is no ...

I have been going to Oil Can Henry for years before purchasing my new car in Jan 2017. Now returning with new car quality is no where close. Effeciency, professionalism, communication skills, kindness and skillset lacks. My "maintenence Service" on my car dash will not turn off after two attempts. I left twice and returned and still not fixed. I went out of my way for this oil change because I work 20 minutes away and live another 30 from the office. Guys smack talking across the bay from eachother comes to mind as well...

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4

lupe_r49

Sales pressures. Also, no windshield cleaning.

Sales pressures. Also, no windshield cleaning.

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5

Ar

Customer service from all employees was excellent

Customer service from all employees was excellent

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5

Shirley H

Very friendly and explained everything

Very friendly and explained everything

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1

Lothar

Good experience

Good experience

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4

CSaka89

Valvoline full synthetic 10W-30 wasn’t available, so I had to go with the more pricier purple royal label. - other than that, it ...

Valvoline full synthetic 10W-30 wasn’t available, so I had to go with the more pricier purple royal label. - other than that, it was great

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3

Kent E

Having to take a full hour from start to finish is just to long for just an oil change. It was not the staffs fault just the amo ...

Having to take a full hour from start to finish is just to long for just an oil change. It was not the staffs fault just the amount of vehicles that were there at the same time. And then the fact that the bay I was in the customer in front of me wanted a few extra things that took a little longer which caused me to have to wait.

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5

Robert B

Quick easy not pushy staff. Extremely convenient and actually the only time of the year I read a newspaper is while getting oil ...

Quick easy not pushy staff. Extremely convenient and actually the only time of the year I read a newspaper is while getting oil change !

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4

Nitahugankiss34

A few of the extra additional services should be part of the package. For example I've been to plenty of different oil change lo ...

A few of the extra additional services should be part of the package. For example I've been to plenty of different oil change locations and besides the oil, the oil filter is included, air filter included, window washer fluid included, checking of wiper blades included. Mind you no one looked at my wiper blades when i was at your location. Just think if you want to satisfy your customers some of these add ons should be part of the package deal

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5

Dillan N.

The staff at this location are very friendly and knowledgeable.

The staff at this location are very friendly and knowledgeable.

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5

Bummy17

Great personal friendly and very fast service

Great personal friendly and very fast service

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5

Sarai v

The guys were really courteous, we were given warrle bottles to drink, a news paper to read while we waited. I really loved the ...

The guys were really courteous, we were given warrle bottles to drink, a news paper to read while we waited. I really loved the customer service received. I paid more than what I usually pay at jiffy lube but the service was amazing so I’m a new customer now

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5

Anonymous

Great service

Great service

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5

Solrac831

The service was quick and the associates did not pressure me into making additional purchases.

The service was quick and the associates did not pressure me into making additional purchases.

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5

Daisy mayp

They did what they always do

They did what they always do

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4

SalinasChic

Longer wait then expected because line was short. People working on car outside of bay seemed to jump back and forth between car ...

Longer wait then expected because line was short. People working on car outside of bay seemed to jump back and forth between cars and I am often unsure if they will get to all my tires because they leave halfway through. I went a few times ago and they did not check my tires at all.

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5

myriam

For people need there change oil emergency purposed no need to wait for how many days for appointment if really needed for chang ...

For people need there change oil emergency purposed no need to wait for how many days for appointment if really needed for change oil yes I highly satisfied because super quick and consuming time and ready explore.Thank you for having a drive thru change oil service.

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4

R8ideRob

The prices where little on the high side

The prices where little on the high side

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5

John Sarg.

Great people doing the work !! Very polite, and know what they are doing. Not real pushy but they tell you what you need and why ...

Great people doing the work !! Very polite, and know what they are doing. Not real pushy but they tell you what you need and why you need it. I was again very impressed !!!

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5

Anonymous

Great customer service

Great customer service

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5

Frank P.

Quality service at a reasonable price.

Quality service at a reasonable price.

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5

Kirk R

It was my first time there and the staff was very knowledgeable and let me know how it worked.

It was my first time there and the staff was very knowledgeable and let me know how it worked.

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5

Cheer

I like the fact that I stayed in my car, I was given a newspaper and a flier on the prices and extra services. I like the camera ...

I like the fact that I stayed in my car, I was given a newspaper and a flier on the prices and extra services. I like the cameras so I can see the tech working in my car... I was very impressed. I found out why my Dad always brought his cars here for service!

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5

Geebee

Just a positive experience overall

Just a positive experience overall

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5

Virginia S.

The attendants were very personable and explained everything. Mo (Maurice) was to the point in explaining everything being chec ...

The attendants were very personable and explained everything. Mo (Maurice) was to the point in explaining everything being checked on my truck. He also mentioned additional services other than the basic ones that I might want. This is the first time I had someone that knew what I was talking about when i described the filter needed for my 2005 F-350 diesel. Most places, because I am a female, think I don't know what I am talking about. I was very pleased and will use this station again. Thank you for great service.

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5

DabitAll

They check all my fluids and my air pressure and re fill if needed no problem takes it out of my hands

They check all my fluids and my air pressure and re fill if needed no problem takes it out of my hands

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5

Stephen P.

Knowledgeable staff.

Knowledgeable staff.

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4

Ole Timer Carl

I am not a person that rates so high you have nowhere to improve. If you receive a Highly Satisfied from me, you have met perfe ...

I am not a person that rates so high you have nowhere to improve. If you receive a Highly Satisfied from me, you have met perfection.

Nothing to do with Valvoline--sorry to say--it's more because I've frequented that oil change location (Oil Can Henry's) prior t ...

Nothing to do with Valvoline--sorry to say--it's more because I've frequented that oil change location (Oil Can Henry's) prior to Valvoline taking over. I was glad to see the same employees--they are awesome. The employees there are what makes it a good place to go--not the name posted on the building. Sad that your uniforms aren't as catchy/fashionable as Oil Can Henry's--those were the best. Newsboy hats, bow ties, that old school look was appreciated by many.

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5

Michael

I was greeted promptly by the greeter.Maurice was the the best at following up with my service once I was billed out.The only ne ...

I was greeted promptly by the greeter.Maurice was the the best at following up with my service once I was billed out.The only negative thing I have to say is the greeter did not have the correct air pressure gauge to properly add air to my dually tires.. the air chuck on the air hose can not properly do the job.. Over all, speedy service.. but it was early on Sunday.. Thank you Michael

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5

Michelle

The waiting was long due to everyone taking their car that day. Once I got my serviced it was quick

The waiting was long due to everyone taking their car that day. Once I got my serviced it was quick

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5

Christopher A

Good service every time I go to change my oil....staff is very good and quick.. Always have a good attitude towards customer's.

Good service every time I go to change my oil....staff is very good and quick.. Always have a good attitude towards customer's.

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5

NoeAm

Service was quick and I was in and out

Service was quick and I was in and out

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5

Jr

Explained everything very well. But price was too high

Explained everything very well. But price was too high

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5

Shiloh

like the servise

like the servise

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5

Elenita M. A.

I liked it cause my friend recommended that she can bring her owned oil and that they can and will use it. I thought that the cl ...

I liked it cause my friend recommended that she can bring her owned oil and that they can and will use it. I thought that the cleaner before they put new oil was much to high $50. Once a year product. Last I had it put in was in Aug. 2017. It cost me total of $100 oil change oil clean. thank you Elenita M. Antonio

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5

SandyH

I didn't know before this visit that Valvoline was capable to provide services beyond oil changes. I was able to get my transmis ...

I didn't know before this visit that Valvoline was capable to provide services beyond oil changes. I was able to get my transmission fluid flushed and a variety of other maintenance issues resolved that I thought I'd have to have done at another mechanics facility.

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5

Anonymous

Person very informative, explained all details

Person very informative, explained all details

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5

Bill D

The staff at the North Davis location in Salinas were professional and courteous. I spent over 10 years in customer service an ...

The staff at the North Davis location in Salinas were professional and courteous. I spent over 10 years in customer service and I know good service when I get it.

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5

Oscar G.

Customer service was great. We were helped right away. Very impressed with overall service although pricing seemed high but it w ...

Customer service was great. We were helped right away. Very impressed with overall service although pricing seemed high but it was worth the service.

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4

rosal

I rarely give "highly satisfied" ratings for anything.

I rarely give "highly satisfied" ratings for anything.

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5

tammy

the guys have been taken care of me and my car for years they do I good job

the guys have been taken care of me and my car for years they do I good job

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4

Frank W.

When the place was operated by Oil Can Henry's, I would hear the employees going down a checklist to confirm with each other tha ...

When the place was operated by Oil Can Henry's, I would hear the employees going down a checklist to confirm with each other that critical functions had indeed been accomplished. This is very important to me because several years ago an oil change service failed to replace the oil plug and all the new oil ran right back out causing the engine to be destroyed within a few blocks of the station.Every time I go for an oil change I have to request they not add window washing solution to the reservoir. I use "RainX" for my windows and don't want it diluted with plain soap solution. Why can't you offer "Rainx" for your customers? As regards safety, this is, in my opinion, the single most important thing you could do for your customers. What a PR opportunity!!!

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3

Anonymous

1hr wait too much

1hr wait too much

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5

JW

Marcus is very fast and skilled at what he does. Kind and honest about what and when my vehicle is in need of something. When I ...

Marcus is very fast and skilled at what he does. Kind and honest about what and when my vehicle is in need of something. When I went it was a really hot day and he offered me a cold water bottle which was so nice since everyone was really busy helping alot of customers at once.