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beautiful house everything you needed was there welcome pack with wine chocs and doggy treats lovely thought spotless clean owner friendly nothing too much trouble centrally located only complaint i have is i couldnt stay any longer so quiet and relaxing will be booking again hopefully sooner rather than later

Travelling group:Extended Family

Your age range50-64

Would you recommend this hotel to a friend?
Yes.

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Management Response

21 Mar 2014

Thank you very much for your kind and positive review. It is much apprecaited, guest comments are always welcome, we don't take for granted the time it takes to post fedback, so again thank you. Look forward to your next visit.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

What a fab weekend ,the undercroft beautiful ,spacious ,quiet and good location to everywhere we went ,our dog loved it aswell great walks , shops bars , and even a welcome hamper which was greatly appreciated ,they even had a bone for our dog and he loved that.great communication all in all fantastic !!!!!!!!!!!! We will deffo come back spotlessly clean x

Value

Rooms

Location

Cleanliness

Service

Would you recommend this hotel to a friend?
Yes.

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Management Response

19 Mar 2014

So pleased that you enjoyed your stay. Thansk you for taking time to give us your feedback, much apprecaited.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We stayed with another couple - a beautiful cottage in a perfect location... plus the best weather we've ever experienced in the Lakes and we been on numerous occasions. The photographs really don't do it justice.The only negative (lthough that's probably to strong a word!) was the heat as not much ventilation upstairs, a fan or some kind of air con would have been great however in the winter this can only be a good thing Im sure. Lovely welcome pack, clean and tidy and lovely areas to chill out in whether inside or outside - even our 2 small dogs were chilled out - we will definitely be returning and recommending to friends and family.

How easy was it to book the property?

How helpful were the directions to the property?

How easy was key pickup/access to the property?

Overall condition of the property

Bedding & mattresses

Kitchen & utensils

Bathroom cleanliness

Other facilities & amenities

Service

Liked best:Everything

Liked least:lack of ventilation in the warm weather

Travelling group:Spouse/Partner

Your age range35-49

Would you recommend this hotel to a friend?
Yes.

Recommended for:

Friends getaway

Older travelers

Families with young children

Large groups

People with pets

Was the property as advertised?

Would you recommend the location of this property?

Was it a good value for the price paid?

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Management Response

1 Aug 2013

Thank you for your kind words, delighted that you enjoyed your stay with us and look forward to welcoming you back very soon.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We stayed at the Undercroft as it looked an interesting place to stay, and we weren't disappointed. The rooms are lovely and bright and offer excellent accommodation which is well equipped and has good socialising areas. It's only a 5-10 min walk to the town where there is a good choice of restaurants. The only negative is exactly as the last reviewer had mentioned, the lack of opportunity to open windows, which was a shame! Otherwise well worth a visit.

How easy was it to book the property?

How helpful were the directions to the property?

How easy was key pickup/access to the property?

Overall condition of the property

Bedding & mattresses

Kitchen & utensils

Bathroom cleanliness

Other facilities & amenities

Service

Liked best:Unique design of the property

Liked least:Unable to open windows

Travelling group:Friends

Would you recommend this hotel to a friend?
Yes.

Recommended for:

Friends getaway

Older travelers

Families with young children

People with pets

Was the property as advertised?

Would you recommend the location of this property?

Was it a good value for the price paid?

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Management Response

29 Jul 2013

Thank you Tracey. Glad that you enjoyed your stay and found everything that you needed.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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The contents of this form will be sent by email to the owner or property manager so (s)he may contact you. This information will only be used to facilitate booking this property. You may also receive email from TripAdvisor Vacation Rentals. You may unsubscribe from this communication at any time by following the unsubscribe links in the email. Please reference our privacy policy for further information.

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