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Communication leads to engagement

“In China we don’t encounter a problem in terms of ‘supply.’ The issue for us and many multinationals is how to foster their loyalty and engagement longer-term.” Randall Bradford, International Vice President for Human Resources, Medtronic

In our Global Talent 2021 study, we concluded that employers who communicate openly with employees about their performance, leadership potential, and skills have more motivated teams that are driven to develop new skill sets. Perhaps in keeping with Mr. Bradford’s observation, companies in industrial economies were somewhat less likely to formally segment employees.

Making employees feel more part of the conversation allows them to better understand their employers’ expectations and set performance goals. This motivation across the organization is critical to business success, as employee engagement closely correlates to the overall health and prosperity of a company.