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I have had it had it had it with these people. Had to renew the AV thing and ended up ordering a new version with online download. After taking forever yesterday and part of today downloading it twice the frickin' thing will not activate and start the software.

So.... go to the help desk. First I have to download some removal software, takes forever. No luck. Then option #2, chat but holy gee you have to download software to open a frickin' chat window (takes an hour to download, no thank you), choose the email option but that window won't open and if you think I'm going to sit around on terminal hold asking for a PHONE APPOINTMENT they've got another think coming.

Went to the returns option to try to cancel the order but no ----- you have to download the frickin' chat bit again. At my wits end, I'm tempted to just dispute the charge with the credit card and maybe then I can get someone to talk to me.

And then I go to Amazon and find the prices for the software much much cheaper than they were selling.

I work for HSBC, a large finance company if none have heard of it and today we had bad news, not financially though. In South Dakota we have a call center and today there was a homicide/suicide incident where a spouse came to work and shot his wife then himself. It was kind of a shell shock cause no one expected it and with the time of year and everything. I pray for the family, nobody deserves that.

Sorry to hear that Nona. Christmas is supposed to be a time of peace and joy and goodwill, but it can also be fraught with tension and bring crises to a head.
It's always a shock when it comes nearer to you too. We know HSBC well in the UK.

"Misfit" wrote:I have had it had it had it with these people. Had to renew the AV thing and ended up ordering a new version with online download. After taking forever yesterday and part of today downloading it twice the frickin' thing will not activate and start the software.

I wouldnt use Norton. Someone told me it messes up your system and its just overall bad. They have gotten so big they are cocky. I mean I had problems with em too a few months ago I use Kapersky and I like it.

"nona" wrote:I work for HSBC, a large finance company if none have heard of it and today we had bad news, not financially though. In South Dakota we have a call center and today there was a homicide/suicide incident where a spouse came to work and shot his wife then himself. It was kind of a shell shock cause no one expected it and with the time of year and everything. I pray for the family, nobody deserves that.

Sorry I have been a bit AWOL over the last few days. I have managed to catch a summer cold, and it has totally knocked me around. I have been feeling terrible for the last few days. I am hoping that it is on it's way out now! Hopefully anyway!

Nona, that is a terrible stories. The holidays can be very hard on some people, and some families, and that is one family who will likely struggle from now on.

Divia, I have everything crossed that you find a job that you like, that gives you your tenure as well.

Diamondlil, hope you feel better soon, summer colds can be harder to deal with than winter ones.

Hope something turns up in the job market for you, Divia. (I run a library job site btw.)

Well, I spent the entirety of Christmas Day in the emergency room w/my husband, who'd been having odd symptoms (possibly a stomach bug, possibly heart-related) for the previous couple of days. We're at my parents' on vacation after driving from IL-CT on Mon-Tues. They kept him overnight to run more tests, and they'll release him if the tests come out OK, so I'm waiting for a phone call. We missed Christmas dinner (though I had reheated leftovers last night after I got home) and our unopened presents still await! Finished reading Vanora Bennett's Figures in Silk while waiting around yesterday, though, and it was very good.