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terrible breakfast

We have stayed at this Wyngate twice, both times for a week.. We love the spacious rooms and bed was great. Staff is super friendly. But, the breakfast was terrible. I had hoped it would improve over a year. We bought our own granola. The housekeeping staff does not speak one word of English. They never refilled the toilet paper or tissue box. (finally called front desk for T.P.) Pool and hot tub was over run with hoards of very sweet 10 year old local boys celebrating a birthday, so no relaxing in hot tub. Wireless was so slow, we gave up. Could not send files. Finally, no weights in workout room.

We felt really bad that they do NO recycling, even of the newspaper! What decade are they in?More

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Stayed: February 2013, traveled with family

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Ask Deborah S about Wingate By Wyndham Champaign

Thank Deborah S

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

reneesample, General Manager at Wingate By Wyndham Champaign, responded to this reviewResponded March 21, 2013

Dear Deborah S.

Thank you for your review. I am the new general manager at the property ......less than one month. I am reviewing the quality of our breakfast and am about to make some changes. I have also hired a couple of bilingual housekeeping staff. This summer, we will be upgrading to high speed internet which is required with all Wyndham properties. Please give us another try.

Renee

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

This hotel is marketed for business travelers, but their incredibly slow and spotty internet makes it next to impossible to get any work done while staying here. The hotel overall is nothing special and the terrible internet access is just really irritating. I will definitely be staying at one of the many other nearby options in the future.

Stayed: December 2012, traveled on business

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Ask Dana R about Wingate By Wyndham Champaign

Thank Dana R

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

reneesample, General Manager at Wingate By Wyndham Champaign, responded to this reviewResponded March 21, 2013

Dear Dana R.

We appreciate your review. I am so sorry for the quality of the internet access while staying at the Wingate. We are in the process of receiving quotes and are working on upgrading to high speed internet access this summer. Please give us another chance to make your stay a good one.

Thank you.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.