Support from ERS - Effective Barcode Solutions

ERS understand that customers require not only the ability to purchase quality products from a reliable supplier, but also may need the reassurance that should support be needed, that they can contact knowledgeable and experienced staff at ERS to help them.

With over 20 years in the Barcode / Auto ID industry, ERS staff are not just sales people, they have a wealth of both hardware and software knowledge, giving them the ability to offer excellent pre and post sales support to customers. ERS has the technical knowledge to support the on-going developing barcode technologies. We also offer our customers lifetime telephone support on all products purchased.

ERS are pleased to be able to offer customers product configuration tools available for download direct from the website for a variety of products from Opticon, Cognitive and Metrologic (options shown on left-hand side of this web-page). But if customers prefer, ERS can also pre-configure the products for them so that they are ready for immediate plug-n-play on delivery.

ERS have an in-house team, who specialize in the development of producing software to support customers bespoke requirements, assisting them in how to use up-to-date technologies to find solutions to application issues.

At a glance, our professional customer support services include (but are not limited to):-