Solutions

Customers rated this pro highly for punctuality, responsiveness, and work quality.

Lisa D.

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Very prompt, professional, and quick response to questions. Communicated very well. Great price and my bugs are gone the first time around.
Bugs are now back. I understand that some can be missed. I am really having trouble getting a second treatment scheduled. I have been trying to get someone to come back since late August...

Oct 23, 2017Verified

Veteran P.'s reply

Our apologies Lisa. This is not typical. However your treatment was in July and it comes with a 60 day warranty. We'll be sure to take care of the issue and come up with a solution for you.

We were able to get them to come out on short notice to complete a required termite inspection needed for a loan. Were also reasonably priced compared to other companies we quoted.

Jun 12, 2017Verified

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About this pro

We have an exceptional talent for attention to detail in the pest control services. Customers are always educated and advised of any environmental recommendations that need remedied in order to eradicate pests, not just control them! Hire a veteran; hire a pest pro!
We are a family owned and veteran operated business. We maybe small but we pack a punch in the pest control services industry in Northeast Ohio! We use only the safest and best products that professionals can buy.
We attend annual training seminars thru The Ohio State University
General Pest Control (Residential, Industrial and Commercial)
Bed Bug Eradication
Rodents and Wildlife
Termites
Wood Destroying Insect Inspections for Real Estate Transactions
We enjoy relieving customers of unwanted pests that can run amuck in your home or business -- from biting insects to wood destroying insects, pantry pests, rodents, and much more. We take pride in finding a solution to the problem instead of just putting a Band-Aid on a situation. We also provide small home repairs and/or preparation for pest/bed bug removal for the elderly or handicap persons!

Years in business

5

Times hired on Thumbtack

196

Number of employees

3

Background check

Completed

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Photos and Videos

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Q & A

What should the customer know about your pricing (e.g., discounts, fees)?

Typically based on size of the home for a start service and follow-ups are free for 60 days. Comes with 1 year warranty. After the first 60 days follow-ups are $100
A start service typically takes an hour to two hours depending on level of infestation.
We do have seasonal or annual specials that save money... Annual special contains one free service!

What is your typical process for working with a new customer?

Intake: Name, Address, Phone Number, Best Time to be reached, Pest/mold description
Veteran? Senior? Disabled? Public Service Worker i.e. Fire, Police, EMS
Any special medical needs of persons in residence during a service, I.E. Breathing apparatus, medications etc...? Special directions to address?
*Some pesticide applications require a re-entry threshold of 4 hours*
We inspect and verify the unwanted pests, explain the solutions that we provide for them and educate the customers on future prevention.

What education and/or training do you have that relates to your work?

Certified through the State of Ohio:
Commercial and Residential Structural Pesticide Applications
The Ohio State University Seminars
The Ohio State University Online Training Protocols
PCT Technicians Handbooks and Testing
Bachelors Degree in Environmental Science