Questions & Answers

I have an Imperial upright freezer over 30 years old that is running all the time. This started a couple weeks ago. Everything is still frozen but it never shuts off. Thermostat is set at 2. We've also noticed that there's no longer a 'suction' sound when we close the door. Can you tell me what the problem might be and is it worth repairing considering the age?

ANSWER Hello Kathy,
This sounds like the temperature control 5309950865 has stuck in the closed position. This part has been dis-continued by the manufacturer and no satisfactory replacement has been listed.