FAQs

General Questions

Yes, we have integrations with Stripe.com and Authorize.net to seamlessly process credit card payments. If you do not already have a merchant account you want to use, we recommend Stripe.com. If you already have a merchant account you want to keep, Authorize.net is the way to do that.

It depends.
If you are running the software on a Bounce Rental Solutions sub-domain (yourdomain.bouncerentalsolutions.com) then no, your checkout page will run on the Bounce Rental Solutions domain, which already has an SSL certificate installed.
If you are running the software directly on your domain and want to accept credit cards, then yes, you will need to purchase an SSL. SSLs are purchased through companies like GoDaddy.com. Price varies, but they are about $80 per year.

Set Up

From your dashboard, click on "Hi, Your Name" > "My Profile" > "Edit Profile".
You will see a field named "Company Sub-domain". Change the sub-domain to one of your liking and click "Submit".
Your website immediately switch over to this new sub-domain. Your admin dashboard will also run on this new sub-domain, so you will need to log back in to continue working in admin.

Our server company (Amazon Web Services) first needs to confirm that you are the owner of that email address. Here is the process:
In your dashboard click on "Hi, Your Name" > "Settings" > "General Settings". Check the box next to "Show your email address as the sender for system emails".
This will trigger an email to you (to the email address you used when you created your Bounce Rental Solutions account) from Amazon Web Services. This email will contain a link which you must click to verify you are the owner of the email address. This link is only valid for 24 hours, so click on it right away while you are thinking about it.
Once you have verified the account by clicking on the link in the email the process will still take about another 24 hours. After that all outbound system generated emails will show your email address as the sender.

From your dashboard, click the menu item "Rental Products" > "Products" > click the "Add Product" button.
1) If this is your first product, click the "New Category" radio button. Name the category in which you want to add this new product.
2) Add the "Name", "Image" (square or close-to-square images will display best), "Size" of the unit, number of "Units in Stock" and product "Description".
3) Add the "Price Option" and associated "Price"
Click the "Create Product" button and you are done.
You can now go see this product on you website. Being doing so, you may also want to add an image for the new category you just created. Do this by going to "Rental Products" > "Categories" and click the pencil (edit) icon in the "Actions" column.

From your dashboard, click on "Hi, Your Name" > "Settings" > "Site Preferences". In the field titled "Google Analytics Tracking ID add the tracking ID from your Analytics account. If you're not sure what that ID will look like, it will look very similar to the example (UA-12345678-1). Click "Submit" and you are done.

From your dashboard, click on "Hi, Your Name" > "Settings" > "Site Preferences". Click the "Upload" button in the "Site Logo" field. The logo will display in the size that your upload it. This means you may need to adjust the size for it to look best on the website. The maximum displayable width is 1200 pixels, but using this full width may not be the best option when considering how it will look on a mobile device. There is plenty of room for personal preference, but it is a good idea to make the logo a size that allows for the first row of category circles to still display on the screen. Be sure to also check how you logo and website looks on a mobile device. For the non-technical, a very easy way to re-size your logo and other images is www.picmonkey.com. Once on picmonkey.com, select the "Edit" option and you will be prompted to select the image from your computer that you want to edit.

Billing Questions

From your admin dashboard, near the top of the screen, click on "My Account". Choose between the Monthly and Yearly payment options and you will be prompted to enter your payment information. If you start with Monthly, you can switch to the Yearly option at any time.