ALPHA-INTERNET PROBLEM

I am from Kerala.-KOLLAM DISTRICT-KOTTARAKARA- NELLIKUNNAM(PIN:691520) TOWER-NELLIKUNNAM-1,NELLIKUNNAM-3
1.The tower is not working properly, FROM this tower range BSNL customers in this area can’t use internet properly.
2 .After 6 pm from this tower range mobile will not connect to the internet.
3.My complaint id:-“5118KL300244” .