Fix common problems in Yahoo Groups

Yahoo Groups is a great way to keep in touch with a group of people. While we strive to keep everything running smoothly, sometimes problems can occur. If you experience any problems with Groups, try contacting the moderator or the troubleshooting info below.

The first contact to resolve most issues in Yahoo Groups should be your moderator. If you're unable to post or view messages, access parts of the group, or otherwise can't do something, it's likely the moderator has control of that setting or feature.

To contact the moderator, send an email to groupname-owner@yahoogroups.com. Make sure to replace "groupname" with your group's exact name.

Yahoo can't intervene on your behalf - Group owners and moderators have full control of membership, settings, and features they allow for the group. We have no influence over their decisions.

If you can't post files or photos to your group, first try contacting your moderator. It's likely you're not recognized as a member of the group, you don't have permission to post, or your photos or files are pending approval. Keep in mind, photos can't be over 10MB or in a format other than JPEG, GIF, BMP or PNG.