Custom support. Pre-paid blocks of support resources can be purchased in advance. These blocks can be applied to classroom training, telephone or on-site support. Custom Support customers are entitled to priority telephone and on-site support from Origin at reduced rates.

Per-call support. The services of Origin’s application specialists and systems consultants can be purchased on an as needed basis. Minimum unit of phone support is 1 hour. Minimum unit of on-site support is 3 hours.