A. We are from Shenzhen, China which is one of the biggest and most famous cities.

Q. What is the minimum quantity from your factory for embroidered key chain?

A. We don’t have MOQ for embroidered key chain and woven key chain, though you just buy 1 piece.

Q. What can I do if I don’t have an artwork for our embroidered key chain?

A. Please tell us your ideas, your needed colors, size. We will make the patches’ artwork until getting your approval.

Q. Can you make a same animal embroidered key chain which I bought from other companies in the past?

A. Yes, we can make the same key chain based on the sample photo. If the patch is very important and quantity is big, then please send us the physical sample to us via DHL/UPS/FEDEX, so we can guarantee the quality.

Q. How many colors can you create in a custom embroidered key chain?

A. For embroidered key chain, we can create at most 9 colors; for woven key chain, we can create at most 8 colors; for printed key chain, there is no minimum color limited, we can print them based on the photo.

Q. How long will it take to get my embroidered key chain?

A. We normally deliver embroidered key chain& woven key chain within 10 days after getting the sample confirmation. If your delivery time is very urgent, then please inform us in advance. The production time is mainly based on the order quantity.

Q. How do I get started to buy embroidered key chain?

A. Please send us emails with the artwork, size, needed backing, quantity and other special requests. Then we will make the samples after getting your

Q. How do I pay my key chain orders to you?

A. We accept bank transfer, Paypal and Western Union.

Q. What’s the shipping way and shipping cost?

A. We have big discount from DHL. So our main shipping way is DHL. If you need UPS, FEDEX or other shipping company, then we can also do it. The shipping cost is based on the weight and volume.

Q. How many different color key chain can you offer?

A. For embroidered key chain, we have more than 100 different twill colors; for woven key chain, there are more than 1000 colors twill.

Q. Will I see my key chain sample picture before arranging the bulk production?

A. Yes, we will send the sample pictures via emails. If you do not like the proof that we send you, you can request whatever changes that we need to make and we will gladly revise the proof to your satisfaction. We do not charge for any proofs or revisions.

Q. When will I be charged for the embroidered key chain order?

A. Once you send us the approval to proceed, we will charge you the cost and arrange the orders. If you have many orders per month, then we can charge just once in a month to save your handling fee.

Q. Why do I have to pay for my embroidered keychain up front?

A. Because all of our key chains are custom-made, they hold absolutely no value for anyone other than the person ordering them.

Q. What type of art file formats do you accept when I place the key chain orders?

A. If you have vectored art in an .ai, eps or, psd file, we would prefer to work with that, however, we can accept most common type of files, such as .jpg, .png, and pdf.

Q. What’s the smallest size for embroidered key chain?

A. It is based on the details on your artwork. We will make them as small as possible.

Q. What is the largest key chain you can make?

A. It is mainly based on the patches you want. Normally our biggest key chain is about 18cm width.

A. Yes, we will send at least 2 pcs extra samples to you. So you can keep them in stock for references. If some of our patches are in low quality, just share with us, then we will send you the new ones for free of charges.