ItBit Review: Is It a Legit Exchange?

A US financial services company, ItBit
offers two main services: a Bitcoin exchange and an over-the-counter
(OTC) trading desk. This is a regulated, New York City–based company
that launched in 2013. Indeed, ItBit became the first regulated Bitcoin exchange
in the United States in 2015. It also has an international office in
Singapore. The exchange offers deep liquidity and relatively low fees,
particularly for those with high trading volumes.

ItBit is regulated as a bank and is available across all US states
with the exception of Texas. As a result of such regulation, the
verification process is fairly extensive, with identity verification and
proof of residency required. It typically takes one to three business
days to be verified. However, US residents can use the knowledge-based
authentication system (KBA), which should help speed up the process.

This is a simple platform to use with little in the way of trading
features. While it’s possible to set up a limit order, stop-loss orders
are not available. What’s more, margin trading isn’t
supported. ItBit is easy to use thanks to its clean and user-friendly
design. While it’s optimized for mobile use, there is no app available
for Android or iOS as of yet. Security is offered with two-factor
authentication, and user funds are kept in cold storage. As far as we know, ItBit has never suffered a serious security breach.

ItBit Currency Support

ItBit supports three fiat
currencies: the US dollar, the euro, and the Singapore dollar. All of
these can be traded against BTC. However, this is a Bitcoin-only
exchange at present, and as such, no other cryptocurrencies are
supported at present.

ItBit Country Support

ItBit supports most countries around the world. ItBit is available in all US states except Texas, having ceased services in the state in April 2016.

ItBit Fees

There are fees to consider when it comes to funding and withdrawing from your ItBit account:

Deposit Fees:

A domestic wire transfer in the United States carries a $10 fee,
while an international wire transfer has a charge of $40. As such,
you’ll want to avoid buying very small amounts of Bitcoin, as it just
wouldn’t be worth it. There’s also the option of a SWIFT deposit, which
has a fee of $40 plus agent fees. A SEPA transfer of below €50,000 has a
fee of just €3.70, while a SEPA transfer of over €50,000 carries a
€35.15 fee. It’s worth knowing, however, that it’s free to deposit both
SGD and BTC.

Withdrawal Fees:

USD withdrawal can be made via ACH, which is free up to $3,000 for US
citizens. Anything over that amount has a $20 fee applied. The fee for
an international wire transfer is $40, while SWIFT transfers are $40
plus third-party fees. Withdrawing in EUR via SEPA carries a fee of
€8.14 if the amount is under €50,000. If the amount exceeds this, €70.32
is charged. As with deposits, withdrawing in SGD and BTC is free of
charge.

Trading Fees:

When it comes to Bitcoin trading
on ItBit, the fee structure is relatively simple. There’s a 0.20% taker
fee and a 0% maker fee. Special fees are available for those making
large-block-size trades of over 25 BTC. For this reason, ItBit is a particularly good exchange when you want to buy large amounts of Bitcoin.

ItBit Customer Support

The good news is that ItBit offers support via both email and phone. General inquiries can be made to info@itbit.com, while the customer support address is help@itbit.com.
Twenty-four-hour phone support is available Monday to Friday with the
option of calling offices in the United States or Asia. It’s also worth
mentioning that the ItBit website has an extensive FAQ section, which
should answer most questions you might have. While there are some
negative reviews regarding ItBit customer support online, you’d have
some trouble finding a cryptocurrency exchange that doesn’t have such
comments.

Public Opinion/Online Reviews

The general consensus is that ItBit is ideal for buying and selling
large blocks of BTC thanks to the OTC trading desk. Advantages of this
include personal trading support and low fees of just 0.10% per
transaction. ItBit is also a good option for those who are wary of the
legality of Bitcoin and cryptocurrency, as it’s licensed with the New
York State Department of Financial Services.

Also, it’s nice to know that ItBit has a number of safety features in
place and has never been hacked. The platform is generally seen as well
designed and functional—but a little too simple for those looking to
day-trade since there’s no option for margin trading.

Where some people feel ItBit can improve is in its payment options.
Credit and debit cards are not accepted, and this is a quick and
convenient option that many people like to use. Also, there’s no option
to buy or sell any other cryptocurrencies apart from Bitcoin. Many users
would be happy to see more added over time, particularly as
cryptocurrencies such as Ethereum continue to grow in popularity.

Conclusion

ItBit is a solid choice if you’re looking to buy and sell Bitcoin, as
it’s a legitimate and regulated exchange that is available in most
locations. It offers an easy-to-use platform as well as a number of
security features for peace of mind. However, it would be nice if there
was an option to buy other cryptocurrencies. Being able to do so with a
credit or debit card would make things much quicker and easier. There
are also a few trading features that may put off those looking to
day-trade.

Have you used ItBit for buying and selling Bitcoin? What do you
think of this Bitcoin exchange? Let us know in the comments below!