The amount of data that is available to everyone is quickly increasing and we are all swamped with masses of information. It can be difficult to identify a particular issue or identify a trend from data presented. The overall aim of this Virtual College course is to give you a broad understanding of capacity and demand and SPC (Statistical Process Control), as well as introductory knowledge of process capability, variation and demand/queues.

This Virtual College course will help learners to understand the concept of ‘lean’ and what can be achieved by adopting a ‘lean’ approach. It also provides sources of support and advice on how to help establish the principles within their organisation.

This course looks at a range of tools that assist both individuals and groups to solve simple as well as highly complex problems. Some of the tools are used in healthcare, while others are new to the field. Each problem is unique, but all can be deduced by using the same format.

Visual management focuses on teaching learners about the importance of workplace/workstation organisation and how visual aids and signals can help streamline any process and communications. Visual management simplifies understanding of the workplace and provides a more accurate perception of reality, enabling learners to make informed decisions quickly.