Sky Outage in Birchington-on-Sea, Kent, England

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

@SkyHelpTeam I have some movie and kids channel not receiving any signal and can’t watch them, not due to the weather as it’s been going on for a good month or so, I was advised it maybe my box or dish, and I have followed all your instructions to try to sort it on my own!

@SkyHelpTeam please please HELP. I am getting fed up of being fobbed off with different answers+no actual resolution. I wish to upgrade to sky Q =more money for you. I have been loyal customer for 14 years. I have recordings in my amstrad Sky HD+ box from 2010 ish that I have...

Fair play to @bt_uk - they have almost matched the offer from @SkyUK so I’ll be staying put for the next 18 months. Credit to sky for their customer service and willingness to help secure my business. Maybe next time

@SkyUK 2 BT engineers confirm no connection to the green box, no line into the house and yet you insist your line check was fine! more lies from Sky, having to use all my own data whilst paying for non-existent broadband raised complaint neither have been answered?

@SkyHelpTeam appaling service! Telling me I'm online, I confirm not, so asked to get my screwdriver and send photos, insulted by your attitude. As BT confirmed there is not even a cable to the home and road will need digging, what more proof do you need? Refund for no service?

@SkyUK sort it out I have been waiting for an engineer since 21st August. I am now being told that I have to wait till 12th October. Customer service lady telling me I wont get loss of service taken off my bill until you fix my TV! Erm don't think so.

@gageykev @SkySports Birtles seems to have a bit of a problem with us he was trying to.convince his fellow commentator that mcgoldrick deliberately elbowed someone first half and there was nothing in it
It's not even been mentioned elsewhere
He had made his mind up before he even saw the replay

@SkyUK @SkyHelpTeam problem with sky box reported August and engineer booked for Sept between 12.00 and 17.00. Engineer texts at 17.43 to rearrange stating if I miss appointment or call to cancel or reschedule on the day I will be charged £25!!! Excuse me!!!! 👎customer service