The Palms at Wailea Maui by Outrigger

All of these contemporary one- and two-bedroom units include an air conditioner in the master bedroom, a washer and dryer, and two bathrooms. Well-landscaped grounds surround the property.
Not evaluated. Facilities, services, and décor characterize a mid-scale property.

Amenities & Services

Guest Ratings

OVERALL GUEST SCORE

Very Good

Based on Ratings from 83 guests

Showing reviews 1 - 5 of 50

8.0

Steven

Very Good

Traveling as Couple

02-16-2018

Parking was designated and close to unit. Wifi was free and quick. There were always loungers by the pool. Grounds were very lush and well kept. Units were dated with peeling wall paper, worm carpets and outdated appliances in kitchen. Units were however spacious and clean.

Pros: The grounds were immaculate. The staff were efficient and friendly.

Cons: The units were dated and starting to show their age.

9.0

Verified Hotel Guest

Wonderful

02-16-2018

Pros: roomy condo and nice view.

Cons: Pool too small.

10.0

Verified Hotel Guest

Exceptional

Family with Young Children

02-16-2018

Pros: Pretty much everything.

Cons: Had some problems with refrigerator.

10.0

Verified Hotel Guest

Exceptional

Traveling as Couple

02-16-2018

Pros: We had reserved a 1 BR unit and were upgraded to a 2 BR unit. Wonderful quiet location. The pool was so beautiful and clean. We were there at the pool first thing in the morning and saw how much pride the grounds crew took in cleaning the area. It showed.

Cons: Not beachfront, but amazing views!

7.0

Inge

Good

Group Traveler

02-16-2018

Pros: Helpful and friendly staffs and the concierge was great.

Cons: They charge $20 Additional a day for using A/C in the living room and 2nd bedroom. They should just add it to the room rate. It made them looked cheap.

10.0

Lourdes

Exceptional

Business Traveler

02-16-2018

Pros:

Cons: Roof leeking on the bed Ã°Å¸ËœÂ± Bedroom No internet Ã°Å¸ËœÂ±

8.0

Aine

Very Good

Family with Young Children

02-16-2018

Pros: Location

Cons: Location

10.0

Sharon

Exceptional

review category group of friends

02-14-2018

Exceptional

Pros:

Cons:

7.9

Harold

Good

review category group of friends

02-02-2018

Loved the location and the...

Pros: nice sunsets

Cons: we reserved for a 7 night stay and it was confirmed but when we got there the unit was not available and we had to take another unit for 1 night and move on day 2 to a unit where we stayed the rest of the the 6 nights. That was not convenient since we had to stay packed and not do our grocery shopping until we were in our permanent unit.
washing machine needs repair-it worked but sounded like a freight train was coming through the wall!

7.9

Anonymous

Good

family with young children

01-14-2018

Good

Pros:

Cons: Staff at the reception.

7.0

Beach

Good

young couple

12-11-2017

Good

Pros: Condo was huge with a great view. Beds were comfortable and it had a satisfactorily equipped kitchen.

Cons: The owner of the condo (not Outrigger) who manages the property has not kept up the maintenance. It was missing a bathtub stopper, the blinds in the living room were broken, the carpets in the bedrooms need to be replaced and while we were there the air conditioner broke and was not repairable without a complete replacement. The staff at the Palms were great and did what they could to fix the issues.

10.0

Anonymous

Exceptional

mature couple

12-09-2017

Exceptional

Pros:

Cons:

10.0

John

Exceptional

solo traveller

11-21-2017

Exceptional

Pros: Spacious suite, great and very helpful staff, beautiful grounds, very close to the beach and stores

Cons: Nothing, everything was great

10.0

Anonymous

Exceptional

mature couple

11-15-2017

Exceptional

Pros:

Cons:

10.0

Steven

Exceptional

review category group of friends

10-29-2017

We booked the Palms for...

Pros: Unit was amazing apart from the aircon not working - it was cooler outside than in with the unit going flat out? Staff were very helpful and eventually switched us to another unit at no extra cost. Pool was delightful. Several other people attending the wedding also stayed at the Palms .

Cons: The kettle was a bad pourer and somewhat dangerous as it splashed boiling water everywhere. The water dispenser in the fridge was a bit temperamental.

5.8

Anonymous

Okay

young couple

10-27-2017

Location Good, Amenities Fair, Terrible...

Pros: Grounds and Location!

Cons: Air Conditioning existed in rooms but was locked up my Property Owner or Management! One lousy portable A/C Unit doesn’t cut it in a Hot and Humid Climate! We will not return!

10.0

Anonymous

Exceptional

mature couple

09-28-2017

Exceptional

Pros:

Cons:

5.0

Anonymous

Fair

mature couple

09-25-2017

Passable

Pros:

Cons:

9.2

Akbar

Wonderful

family with young children

09-19-2017

Superb

Pros:

Cons: Great location

9.6

Anonymous

Exceptional

solo traveller

09-16-2017

Lovely Stay

Pros: Everything

Cons: N/a

9.6

Wendy

Exceptional

review category group of friends

09-05-2017

Pretty darn good

Pros: Great place to stay with beautiful gardens and pool. Very secure. Great balcony space

Cons: Only one set of pool towels

7.1

Luz

Good

review category group of friends

08-27-2017

Good

Pros: View

Cons: No room service

8.3

Thomas

Very Good

family with young children

08-25-2017

It was Oklahoma

Pros:

Cons: The drainage system was poor in the kitchen and bathrooms.

10.0

Colleen

Exceptional

young couple

08-24-2017

Lovely peaceful holiday

Pros: Every thing about the place was really good. Loved the excellent kitchen and the quiet atmosphere.

Cons: Free use of the air conditioning would have made this place perfect. But still very good.

7.9

Zlatko

Good

review category group of friends

08-23-2017

Good

Pros:

Cons:

5.0

Gary

Fair

solo traveller

08-20-2017

Room was in bad shape

Pros: Convenience

Cons: Very old furniture, tv, etc.

7.1

Brenda

Good

young couple

08-20-2017

Stay was five. The complex...

Pros: No facilities within walking distance,which we knew. A 5-min drive to a beach which was ok.

Cons: nothing much

8.3

Peta

Very Good

young couple

08-17-2017

Very good

Pros: Location was great. Parking was easy. Place was nice and quiet and relaxing. Great sunset views. Laundry in the room.

Cons: Air con is only in the bedroom. All the light switches were in odd places and confusing. Only small things really, overall it was a great place.

9.2

Cindy

Wonderful

family with young children

08-10-2017

Lovely, peaceful, spacious, easy proximity...

Pros: I loved the location and the feeling of safety on the neighborhood

Cons: Perhaps a restaurant, bar or mini store on site would make this a five star property

10.0

Sara

Exceptional

young couple

08-10-2017

Exceptional

Pros:

Cons:

8.3

Tlb57

Very Good

family with young children

08-02-2017

Fabulous Family Time at the...

Pros: Beds were comfy and all appliances worked. The location was perfect for eating, shopping, snorkeling and sunsets. MK can help help you find great excursions. The weather is perfect and the birds in the morning are amazing.

Cons: Very warm in the room during the day because there was no air conditioning in the main portion of our room. We also had ants in everywhere. Staff tried to help with ant repellent but it didn't work. We just kept all food tightly wrapped in plastic or in the fridge.

Cons: Wish there had been ac throughout the apartment. Horrible air during the night for the kids. Bugs in the kitchen which the personell failed to get rid of. Nice bathrooms. Tired rooms with stained old carpets. Nice hardwood floors though. Good to have a washer and dryer.

7.5

Jody

Good

family with young children

07-15-2017

GREAT!!

Pros: The property was beautiful &amp; loved the location we had next to the pool.

Cons: I thought it was ridiculous that it cost extra for air conditioning in the spare and common areas. For the price this should be included.

9.6

Tricia

Exceptional

family with young children

06-27-2017

Great place for a family...

Pros: Bed was very comfy, service was good

Cons: needed a bit more soap and things for a week long trip.

8.3

Jocelyn

Very Good

review category group of friends

06-26-2017

Very good

Pros: Great roomy accomodation. Very clean and everything there that you need to cook and eat at home. Lovely spot.

Cons: The purple lady was rude and pushy and gave incorrect information. Did not know what she was talking about. All she wanted was us to book trip via her so she could get commission.

9.6

Jones

Exceptional

family with young children

06-23-2017

Exceptional

Pros:

Cons:

9.2

Anonymous

Wonderful

young couple

06-23-2017

Superb

Pros:

Cons:

7.9

John

Good

family with young children

06-15-2017

would not book again

Pros: excellent view, nice pool

Cons: tv stop working in living room, no air available except master bedroom,ice thru the door broken, toilet was tight quarters in master

9.6

Stanislaw

Exceptional

young couple

06-10-2017

Feeling like home

Pros: Comfortable appartments, feeling like home. Close to the beaches and shopping areas.

Cons:

9.6

Ant1k

Exceptional

review category group of friends

06-06-2017

Best vacation time ever :)

Pros: Very spacious apartment with beautiful patio and ocean views. Availability washing machine and dryer and grill on the patio.