Latest Columns

India witnessed the rise of call center culture in early 2000s in cities like Mumbai, Gurgaon, Pune and Bangalore. However, after a boom in the BPO industry in the period 2004-06, the business margins of the industry has reached an all-time low. Many Indian companies in the BPO industry have begun moving their operations to […]

January 21, 2012: In the current scenario many companies believe that Human Resource is a non-profit center and it is always better to outsource HR functions. There are many companies which today focus on outsourcing human resource activities so as to reduce the cost incurred in maintaining the functions of work force. Human Resource outsourcing […]

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Columns

Outsourcing has almost become synonymous with nations like India, China and even the Philippines. There are however, fledgling destinations like Romania that are in the process of making a mark on the Business Process Outsourcing market. Romania is not particularly new to the arena, with an Information and communications market worth over $5 billion. Europe, […]

Research Reports

Strategist Open any management journal or business newspaper, and it is likely that there will be some comment on outsourcing, or principally offshoring. India itself has been flavour of the month for sometime; now offshoring has really given further food for thought by presenting yet more advantages that the country can offer to the West. […]

Knowledge Base

There are rapid changes happening in the IT industry in the present times. The current changes in the IT industry have totally transformed the manner in which the whole business is done. These changes have resulted in reducing the geographical barriers. Indian IT industry has secured a special place in the global outsourcing industry. The […]