FYI Notifier Sees Approve Or Reject Buttons In Notification If They Are Part Of Parallel Approvers

(Doc ID 2105988.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Approvals Management - Version 12.1 HRMS RUP5 and laterInformation in this document applies to any platform.

Symptoms

ACTUAL BEHAVIORWhen an AME rule is configured to send an FYI notification, the notification recipient will see "Approve" and "Reject" buttons in the FYI notification.This is done by creating an AME rule with category as "For Your Information".

EXPECTED BEHAVIORThe FYI notification should not include "Approve" and "Reject" buttons. The only buttons that are generally available for such a notification are OK,Reassign and More Information Request.

ADDITIONAL INFORMATIONThe Action Type used is "approval-group chain of authority" and it should be setup with Ordering Mode = Parallel and Voting Regime = First Responder Wins.

STEPSThe issue can be reproduced at will with the following steps:1. Log into Applications as AME Admin/user.

3.1. Create a dynamic approver group with Order Number = 1 and with below SQL to generate the first 2 approvers. SELECT 'person_id:'|| 123 FROM dual UNION SELECT 'person_id:'|| 456 FROM dual

Then create a rule with category = Approver using the above approver group.

3.2. Create an another dynamic approver group with order number = 1 and with below SQL to generate Approver 3 who is a FYI notification recipient. For this you should create a rule with category = For Your Information using the above approver group.