Bajaj Finserv — amount collected twice for same loan

For loan 4000CD92174219 I have foreclosed the account in may with cash around 19000 however the agent used that amount for his personal things. And Bajaj has been collecting the same amount from my bank account when asked the agent he is not answering my call and he is not refunding my money back. When complained in Bajaj office they have called the agent and no action was taken. And now Bajaj is collecting dishonour charges, late payment charges.

Complaint Status

[Aug 15, 2019] Bajaj Finserv customer support has been notified about the posted complaint.