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Check in went well, after that not much in the way of customer service or knowledge of the surrounding area, by the evening staff. Also this is the first property Excellent or terrible that I have stayed at, that did not have an ice machine or any ice available, other than trays in the refrigerator. These trays are empty when...

I stayed at this hotel for a week. Only the minimum of necessities were provided, although the room included a full size refrigerator, sink, microwave and stove, and these hotels typically provide glasses, plates, silverware, pots and pans, etc, this hotel only provided them when asked, otherwise our unit was empty of these items, and it took two days and...

My son plays AAU baseball so my family and I decided to say here for our five days in Chino Hills, considering the hotel room provided a small kitchenette. Upon checking in there were a lady and her two children with their Pj's on hanging around in the lobby at around 11 O'clock at night. At first glance I thought...

If you need a small home away from home, choose Extended Stay. Full size refrigerator, two burner top, microwave and utensils if needed. The coffee, tea or hot chocolate with packets of oatmeal and pastries was just what we needed.

Thank you so much for posting a review of our hotel. I'm so pleased to hear that you enjoyed the fully equipped kitchen as an amenity in your room and the grab-and-go breakfast to your liking. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

My first time at an Extended Stay, and I did feel safe, comfortable, but it felt far from the basic amenities of other places. After talking with the locals for the two weeks I was here, there are better places to stay at.
The customer service, rooms, and location was very nice I felt. They were always just a charm...

Thank you for taking the time to write a review of your stay. I appreciate your kind comments about our staff and location; however, please accept our apologies that we were unable to exceed your expectations. To uphold our company’s high standards, I will share your feedback regarding our Wi-Fi services with our service provider to make sure everything is...

We visited this motel in April at an extremely good price. The service was outstanding, and the room was comfortable. The motel itself is a little worn around the edges. The grab and go breakfast that they offer, is exactly that , with nothing spectacular.

Thank you for taking the time to write a review of your stay. We appreciate you letting us know that our hotel’s appearance was not to your expectations. We are sorry for this issue, but are glad to read that you had a positive experience overall. I appreciate your kind comments regarding our friendly customer service and reasonable rates. The...

Incredibly friendly and helpful staff in a wonderful, well-located, reasonably priced comfortable lodging. Building stands alone just off freeway. The stove/fridge/microwave (kitchen hardware supplies at desk on request) are sooo helpful to anyone on a budget. Full multi-unit self-serve laundry room. Free coffee in lobby 24/7 and fruit/snacks each morning. Great restaurants/shopping within 1-2 blocks (walkable). Again, staff is fantastic!...

When we arrived we had a great start to a long trip thanks to Erica's plant demeanor. Sadly that is all that was positive when we got ready to go to bed we notice hair on the sheets. We asked for clean sheets but when we pulle the sheets back we found more issues including old blood stains. We changed...

Clean, affordable and very friendly staff. This is s great base of operations when visiting the Chino area will be back again. Highly reccomended. Also the snacks for breakfast were a great bonus. Location easily accessible from the freeway.

My husband and I have stayed here several times, It is right off of the 71 Fry which connects to the 91 and 60.
Very Clean, very quiet, great morning buffet. Great nights sleep. Very comfortable room. And Keep in mind your Chino Hills, Ca which happens to be one of the safest places to live and visit.
Lots of...

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