Assessment Findings about CULAssessment Findings about CULhttp://hdl.handle.net/1813/99652016-12-09T13:30:55Z2016-12-09T13:30:55ZAcademic Libraries in the MediaEntlich, Richardhttp://hdl.handle.net/1813/136782015-12-02T20:50:19Z2009-07-31T00:00:00ZAcademic Libraries in the Media
Entlich, Richard
Research and Assessment Unit reviewed references to academic libraries, including Cornell,
within the Chronicle of Higher Education, and noted their subject emphasis, level of detail, frequency of
appearance, along with other characteristics. Also provided was some data about the general coverage received
by other prominent academic institutions in the United States, and some general data about the coverage of
Cornell in all media.
Access to this publication is restricted to members of the Cornell University Library community.
2009-07-31T00:00:00ZIvy Plus Library BenchmarksMiller, LindaKoltay, Zsuzsahttp://hdl.handle.net/1813/127152015-07-08T03:23:09Z2009-04-01T00:00:00ZIvy Plus Library Benchmarks
Miller, Linda; Koltay, Zsuzsa
To inform the strategic budget planning exercise that Cornell is undertaking for the continued reduction of
expenditures, the following library benchmarking data was assembled to answer questions about the level of
relative support, intensity of use, level of staffing and staff efficiency at Cornell University Library and its Ivy Plus
peers. Our analysis shows that Cornell, when put into the context of institutional characteristics, ranks
significantly lower on measures relating to financial support (expenditures, collections and staffing) than on
measures that show how heavily students use our services and staff efficiency.
2009-04-01T00:00:00ZMann Graduate Student Survey, Fall 2005Morris-Knower, Jimhttp://hdl.handle.net/1813/121152015-07-08T04:49:01Z2005-11-01T00:00:00ZMann Graduate Student Survey, Fall 2005
Morris-Knower, Jim
Graduate students in CALS and CHE affiliated programs were contacted by
email the first week of October 2005 and asked to participate in a fifteen question
web survey about how they typically find out about events on campus & at
Mann and what types of library news they would be interested in hearing
about.
The survey ran online from the beginning of October 2005 until the beginning of
November 2005; by the time it closed, 237 graduate students had responded.
2005-11-01T00:00:00ZLibrary Student Worker SurveyBuckley, Elliehttp://hdl.handle.net/1813/120722015-07-08T02:29:23Z2007-03-26T00:00:00ZLibrary Student Worker Survey
Buckley, Ellie
RAU conducted this survey at the request of the Interim University
Librarian. The purpose was to determine the extent to which student workers feel working
in the library has improved their academic experience. A majority (84%) of Library
student workers indicated that they are satisfied to very satisfied with their library job.
Most respondents felt that working in the Library improved their study/research practices
(68%), improved their knowledge of library services (98%), and improved their
educational experience in other ways (80%), and nearly one-third (32%) felt that it helped
their grades. Most (79%) think that library should expand student job opportunities. See
full report for cautions interpreting the data.
This report is available only to members of the Library Executive Group.
2007-03-26T00:00:00ZBook Usage Data ScanEntlich, RichardMiller, LindaLeary, Joannehttp://hdl.handle.net/1813/118212015-07-08T02:11:47Z2008-10-31T00:00:00ZBook Usage Data Scan
Entlich, Richard; Miller, Linda; Leary, Joanne
This document provides some preliminary data on national trends in reading of books, purchase of books, and book publishing. It also provides data on monographic stacks circulation charges for Olin and Engineering.
Recent national data shows a decline in book reading, especially among high school and college students, and other young adults. Book purchase revenue is either flat or increasing slightly, but this appears to be the result of inflation, since the actual number of titles purchased has declined.
Olin and Engineering monographic circulation data (every other year, from 2001/2002 to 2007/2008) show that faculty charges have generally increased, while student charges have generally dropped. Overall circulation has also decreased.
This report is available only to Cornell University Library staff.
2008-10-31T00:00:00Z2008 Environmental Scan of GoalsEntlich, Richardhttp://hdl.handle.net/1813/118202015-07-08T03:27:02Z2008-10-20T00:00:00Z2008 Environmental Scan of Goals
Entlich, Richard
This report reviews and summarizes the 2008 Cornell Strategic Plan along with the associated goals and priorities of individual Cornell schools and colleges, and analyzes their content relative to CUL's stated goals and priorities for 2007-2010. The goal is to determine if the library's goals align with and if the library's goals directly link to the colleges for what they identify as their priorities, and to identify gaps between the two.
Results and analysis suggest that some modifications to the CUL goals might be useful in order to align them better with those of other academic units on campus. It is likely that more direct information gathering from college officials would evoke a clearer and more robust connection between CUL's and their goals and priorities.
This report is available only to Cornell University Library staff.
2008-10-20T00:00:00ZReference Statistics Reporting System Transaction CountsBuckley, Elliehttp://hdl.handle.net/1813/118142015-07-08T03:13:42Z2007-08-10T00:00:00ZReference Statistics Reporting System Transaction Counts
Buckley, Ellie
The purpose of this project was to analyze reference transaction data in
order to support decisions for optimizing staffing at the reference desks in Olin and Uris
Libraries. Data about reference transactions have been compiled for over a year in the
RSRS system. Using a subset of the RSRS data, this report presents charts and tables of
the number of transactions that were submitted by hour, day of week, week, and month
over a one-year period. Transaction category, duration, mode, and staff data are reported.
Some limitations of the data and recommendations for further research are discussed.
Olin and Uris Library reference desks sees the most traffic during the fall and spring
semesters (fall more than spring), early in the work week and at midday hours. Olin
Library reported an average of 636 transactions per week during the fall semester, 500
transactions per week during the spring semester, and an average of 321 transactions per
week during the summer break. Uris reported an average of 107 transactions per week
during the fall semester and 92 per week transactions during the spring semester.
2007-08-10T00:00:00ZUser Survey for the Cornell University LibrariesGautschi, Davidhttp://hdl.handle.net/1813/117952015-07-08T03:22:14Z1980-07-01T00:00:00ZUser Survey for the Cornell University Libraries
Gautschi, David
This report includes results of a major survey of the Cornell research community's evaluation of the libraries' research support performance and capabilities. The survey population included faculty, graduate students, and professional library staff.
Survey instruments were pre-tested during June and July 1979. Questionnaires were then tailored to the three populations of interest. Actual data were collected from the three populations during the period October-December 1979.
Completed surveys included 910 from faculty and full-time research staff and over 1000 from graduate students.
The full text of this document is available upon request to some staff within CUL. Please send an email request to researchandassessment@cornell.edu.
1980-07-01T00:00:00ZOlin Library Digital Sign EvaluationEntlich, Richardhttp://hdl.handle.net/1813/116882015-07-08T02:39:39Z2008-12-18T19:28:15ZOlin Library Digital Sign Evaluation
Entlich, Richard
The Olin Library Communications Department installed a digital sign in Olin's lobby in order to facilitate communication with users. The sign has been used to promote library events, services, and resources. Library Communications requested that Research and Assessment Unit (RAU) conduct an evaluation of the sign's effectiveness in reaching its audience and the impact of the messages it displays.
RAU conducted a paper survey within the library. For two weeks, four large "ballot boxes" offering surveys to library users were placed in different locations on Olin's first floor. A total of 269 competed surveys were turned in, about 90% of which came from undergraduate and graduate students.
A large number of comments were gathered. The sign is being noticed and has an impact, but changes to its physical environment and the design of messages may help make it more effective.
2008-12-18T19:28:15ZWhat do users think of us? Mining three years of CUL LibQUAL+ data (Word doc)O'Brien, LianeMiller, LindaLi, Xinhttp://hdl.handle.net/1813/111442015-07-08T02:08:48Z2008-07-24T19:24:02ZWhat do users think of us? Mining three years of CUL LibQUAL+ data (Word doc)
O'Brien, Liane; Miller, Linda; Li, Xin
This study of CUL's LibQUAL+ data was presented on May 21, 2008 at CUL's Professional Development Week. The PowerPoint file is located in CUL's eCommons: http://ecommons.library.cornell.edu/handle/1813/10842 . This report records the narrative of the presentation to help CUL colleagues better understand the many graphs in the PowerPoint. There were two goals for the study. First, we wanted to determine what longitudinal data could be mined from past LibQUAL+ surveys' core questions. Second, as CUL considers if and when it would like to administer the LibQUAL+ survey again, we wanted to get a sense from CUL staff of how useful that data is to their decision making processes. The study aimed to identify trends, as well as areas where CUL has done well, and where it needs improvement. CUL administered LibQUAL+ four times: in 2001, 2002, 2003 and again in 2005. The 2001 survey data was not included in this analysis due to the pilot nature of that year.
2008-07-24T19:24:02ZWhat do users think of us? Mining three years of CUL LibQUAL+ data (PowerPoint presentation)O'Brien, LianeMiller, LindaLi, Xinhttp://hdl.handle.net/1813/108422015-08-11T16:07:52Z2008-05-22T19:43:29ZWhat do users think of us? Mining three years of CUL LibQUAL+ data (PowerPoint presentation)
O'Brien, Liane; Miller, Linda; Li, Xin
This PowerPoint was presented at CUL's Professional Development Week on May 21, 2008. It presents a longitudinal view of CUL's LibQUAL+ data for the "core questions" that were asked in each of the three 2002, 2003 and 2005 surveys. The analysis focuses on showing similarities and differences between patron groups.
2008-05-22T19:43:29ZLibQUAL+ 2005 survey. Cornell University Library.Association of Research Libraries (ARL)Texas A&M Universityhttp://hdl.handle.net/1813/108402015-07-08T05:28:38Z2005-01-01T00:00:00ZLibQUAL+ 2005 survey. Cornell University Library.
Association of Research Libraries (ARL); Texas A&M University
Cornell University Library's (CUL's) 2005 LibQUAL+ results. This report was produced by LibQUAL+ for Cornell University Library. LibQUAL+ is a suite of services that libraries use to solicit, track, understand, and act upon users' opinions of service quality. These services are offered to the library community by the Association of Research Libraries (ARL). For more information, visit www.libqual.org.
2005-01-01T00:00:00ZLibQUAL+ Spring 2003 Survey. Institution Results. Cornell University Library.Association of Research Libraries (ARL)Texas A&M Universityhttp://hdl.handle.net/1813/108392015-07-07T22:49:44Z2003-01-01T00:00:00ZLibQUAL+ Spring 2003 Survey. Institution Results. Cornell University Library.
Association of Research Libraries (ARL); Texas A&M University
Cornell University Library's (CUL's) 2003 LibQUAL+ results. This report was produced by LibQUAL+ for Cornell University Library. LibQUAL+ is a suite of services that libraries use to solicit, track, understand, and act upon users' opinions of service quality. These services are offered to the library community by the Association of Research Libraries (ARL). For more information, visit www.libqual.org.
2003-01-01T00:00:00ZLibQUAL+ Spring 2002 survey results - Cornell University LibraryAssociation of Research Libraries (ARL)Texas A&M Universityhttp://hdl.handle.net/1813/108382015-07-08T02:43:23Z2002-06-01T00:00:00ZLibQUAL+ Spring 2002 survey results - Cornell University Library
Association of Research Libraries (ARL); Texas A&M University
Cornell University Library's (CUL's) 2002 LibQUAL+ results.
This report was produced by LibQUAL+ for Cornell University Library. LibQUAL+ is a suite of services that libraries use to solicit, track, understand, and act upon users' opinions of service quality. These services are offered to the library community by the Association of Research Libraries (ARL). For more information, visit www.libqual.org.
2002-06-01T00:00:00ZCount of items by LC Class (Olin stacks) showing # of unique items checked out by each patron group from June 2000 through 8/8/07Leary, Joannehttp://hdl.handle.net/1813/105052015-07-08T03:07:57Z2008-04-09T20:08:23ZCount of items by LC Class (Olin stacks) showing # of unique items checked out by each patron group from June 2000 through 8/8/07
Leary, Joanne
This report was created for the Olin Renovation Committee. It provides counts of Olin LC monograph and serial volumes by floor and LC classification, and how many unique volumes in each class were circulated since CUL went to Voyager in June of 2000. For each class, it reports: the number of unique items circulated, the percentage of unique volumes circulated; how many unique volumes in each class were circulated to each patron group (excluding departmental processing cards); and the sum of unique volumes circulated over all patron groups per the number of unique volumes that had circulated. Note that not all serials are yet barcoded; see report for additional data limitations.
2008-04-09T20:08:23ZSerial item records added for Olin from 2002 through August 27, 2007Miller, Lindahttp://hdl.handle.net/1813/105002015-07-08T02:30:12Z2008-04-08T15:02:21ZSerial item records added for Olin from 2002 through August 27, 2007
Miller, Linda
This report was created for the Olin Renovation Committee. It counts the number of serial item records added to the Olin stacks from 2002 to August 27, 2007 by floor, LC classification and year. An average for 2002-2006 is included. Note that not all serials are yet barcoded; see report for additional data limitations.
2008-04-08T15:02:21ZMonographic item records added for Olin from 2002 through August 27, 2007Miller, Lindahttp://hdl.handle.net/1813/104992015-07-08T02:30:07Z2008-04-08T15:00:14ZMonographic item records added for Olin from 2002 through August 27, 2007
Miller, Linda
This report was created for the Olin Renovation Committee. It counts the number of monographic item records added to the Olin stacks from 2002 to August 27, 2007 by floor, LC classification and year. Because of the Backlog Reduction and recon projects, various estimated yearly averages are included to help users get a feel for what future figures might be. See report for more information on data limitations.
2008-04-08T15:00:14ZItems with LC call numbers charged out from Olin on 8/29/07Pettis, Lydiahttp://hdl.handle.net/1813/104982015-07-08T02:18:24Z2008-04-08T14:46:56ZItems with LC call numbers charged out from Olin on 8/29/07
Pettis, Lydia
This report was created for the Olin Renovation Committee. It counts the number of Olin stacks items with LC call numbers charged out on 8/29/07, by LC class and shelving size.
2008-04-08T14:46:56ZHistoric circulation of Olin monographs and serials by LC classPettis, Lydiahttp://hdl.handle.net/1813/104972015-07-08T02:11:08Z2008-04-08T14:40:32ZHistoric circulation of Olin monographs and serials by LC class
Pettis, Lydia
This report was created for the Olin Renovation Committee. It provides counts of Olin LC monograph and serial volumes by floor and LC classification, and reports on their online circulation as of 8/20/07. For each LC class, it counts the number of volumes that had and hadn't circulated online (since 2000), and the total number of online charges. It also reports the percentage of items that had circulated per class, historical charges per item circulated per class, and historical charges per item per class. Note that not all serials are yet barcoded; see report for additional data limitations.
2008-04-08T14:40:32ZOlin Library Carrel UsersBuckley, Elliehttp://hdl.handle.net/1813/104942015-07-08T03:26:51Z2007-11-16T00:00:00ZOlin Library Carrel Users
Buckley, Ellie
The purpose of this report is to present information about the users of Olin Library study carrels and reading rooms. This work was request by Michelle Eastman, on behalf of Anne Kenney, Interim University Librarian. This information will be used for internal CUL purposes, specifically to help Anne prepare for discussion and informational meetings with faculty ?advisors? and other user groups about possible configurations of faculty studies, carrels, graduate study rooms, and other spaces in the context of Olin Library?s upcoming renovation. This report contains: a discussion of the issues related to CUL?s locked carrels; a discussion about the counts of faculty and graduate students; tables that present the counts of graduate students and counts of faculty, and a brief list of resources and a few related highlights from the library literature.
The full text of this document is available upon request to staff within CUL. Please send an email request to researchandassessment@cornell.edu.
2007-11-16T00:00:00ZOlin Renovation Site VisitBuckley, Elliehttp://hdl.handle.net/1813/104932015-07-08T02:30:01Z2007-07-25T00:00:00ZOlin Renovation Site Visit
Buckley, Ellie
The purpose of this project was to identify recent library building projects for the Olin renovation team to visit before the architects start to sketch out Olin design: ?Which libraries should we visit that have recent, renovations/constructions that are user-focused, innovative, that can inform CUL?s design?? Pat Schafer requested this work on behalf of the Olin Renovation Team. This report contains mini profiles for 10 recent building projects: 5 candidates for onsite visits and 5 candidates for ?virtual visits.? Selected sites were chosen based on the following loosely-defined criteria: user-centric focus (most all purported to have a user-centric focus), innovative design features, and apparent similarity to CUL?s user profile and/or renovation scope. A mini-profile for each site is included.
2007-07-25T00:00:00ZCornell University Student Assembly Resolution #19 in PerspectiveEntlich, Richardhttp://hdl.handle.net/1813/104922015-07-08T01:34:26Z2007-01-22T00:00:00ZCornell University Student Assembly Resolution #19 in Perspective
Entlich, Richard
On November 9, 2006, a resolution was introduced at a meeting of the Cornell University Student Assembly (SA) requesting that Cornell University Library (CUL) officials extend the hours of Olin Library to correspond to those of Uris Library, and to extend services at both libraries to include stack access for all hours the libraries are open. In order to assist in the formulation of a response to this request, Research and Assessment Services was asked to prepare a background paper on extended library hour services at peer institutions. This report is the result of that request.
The study revealed that the degree of service requested by SA, involving nearly round the clock access to two major library facilities and their stack collections, is beyond what is provided even at peer institutions known for high level extended hours provisions. However, it also suggested that the services currently offered at Uris Library fall short in some areas, particularly in terms of operating hours during reading and exam periods, and collection access during the overnight period.
The full text of this document is available upon request to staff within CUL. Please send an email request to researchandassessment@cornell.edu.
2007-01-22T00:00:00ZNetTracker User SurveyEntlich, Richardhttp://hdl.handle.net/1813/104912015-07-08T02:28:59Z2007-07-05T00:00:00ZNetTracker User Survey
Entlich, Richard
CUL is replacing NetTracker, a commercial web analytics package, with an in-house system for producing reports on the use of resources that reside on CUL-controlled servers. This survey was conducted at the request of Adam Chandler as leader of the team developing the in-house product. The primary goals of the survey were to solicit feedback from former NetTracker users to enable the in-house replacement to carry over as many of its desirable features as possible, to eliminate as many of its weaknesses and limitations as possible, and to add missing functionality. Survey subjects were chosen from a group of the heaviest former NetTracker users, as determined by web log analysis. A majority of subjects described NetTracker as a less than optimum solution to their need for web analytics, finding it to be either overkill, or not up to the level of sophistication they needed. A desire was voiced for a replacement product that provides basic hit count data for arbitrary time intervals, is fast, reliable, deployable on any CUL web site, and usable without IT staff intervention.
2007-07-05T00:00:00ZILR Faculty Survey: Summary of Preliminary ResultsSchmidle, Deborahhttp://hdl.handle.net/1813/104892015-07-08T02:18:23Z2006-08-01T00:00:00ZILR Faculty Survey: Summary of Preliminary Results
Schmidle, Deborah
Enhancing the quality of service is an ongoing concern for academic and
research libraries. In order to grow and develop as an organization, it is
necessary to assess services and mission on a regular basis. Output measures
provide objective data on the scope and effectiveness of library services.
These output measures can also be used to evaluate the library's services, to
demonstrate the library's value, and to guide resource allocation decisions
(Van House 1990). An evaluation of services was recently done by the Martin
P. Catherwood Library, Cornell University (Catherwood Library). This report
provides an overview of this assessment.
2006-08-01T00:00:00ZLibrary User Seating Relative to Undergraduate Student PopulationEntlich, Richardhttp://hdl.handle.net/1813/101952015-07-08T01:11:34Z2008-03-25T22:47:11ZLibrary User Seating Relative to Undergraduate Student Population
Entlich, Richard
Planning for the first phase of Olin Library renovation is underway. Following site visits to a number of other university campuses where major library renovation or construction has been recently undertaken, or is underway, questions have been raised as to whether Cornell Libraries provides adequate seating for its student population.
Interim University Librarian Anne Kenney requested a small survey of the libraries visited to determine their student population relative to library seating. These figures are then compared to that for Cornell.
Results suggest that Cornell fares well when compared to several ARL libraries that have recently undertaken renovation projects, but the data has some significant limitations.
The full text of this document is available upon request to members of the CUL administration and the Olin Renovation Committee. Please send an email request to researchandassessment@cornell.edu
2008-03-25T22:47:11ZAlternative Study Spaces Close to Olin LibraryBuckley, Elliehttp://hdl.handle.net/1813/101662015-07-08T02:01:47Z2007-10-30T00:00:00ZAlternative Study Spaces Close to Olin Library
Buckley, Ellie
The purpose of this project was to identify student study spaces in buildings nearby Olin
Library. This information will be used to help plan for the loss of study space in Olin
Library during construction: ?What and where are the students study spaces that are within
a close walking distance to Olin Library??
The best places to study nearby are Uris Library and the unit libraries. There are also 4
CIT Computing Labs within ~400 yards of the Olin Library entrance. Only two other
nearby buildings have formally designated study spaces (Willard Straight Hall and
Goldwin Smith Hall). A few other buildings have informal study spaces; many buildings
have spaces that are designated for discipline-specific students only.
2007-10-30T00:00:00ZOlin Renovation Space SurveyBuckley, Elliehttp://hdl.handle.net/1813/101652015-07-08T02:01:24Z2007-04-10T00:00:00ZOlin Renovation Space Survey
Buckley, Ellie
The Olin Renovation Planning Advisory Committee conducted this survey at the request of the University Librarian. The primary goals of the survey were to find out who is using Olin; how often they use the library; where they work when they are in the building; and what improvements they would recommend. This information will be used to help prioritize user space needs during the schematic and design development phases of the project. The majority of the surveys were submitted by undergrads (63%). Most respondents were affiliated with Arts & Sciences (44%) followed by Agriculture & Life Sciences (17%). Most respondents used Olin Library at least once a week (80%). The most used spaces overall were the public computers, Libe Caf?, and the stacks. The top three space functions overall were: quiet individual study, use library computers, and use books. The top three choices for allocation resources were: individual quiet study (751), more computers (617), and more comfortable furniture (519).
2007-04-10T00:00:00ZOlin Library volume counts by LC classification and shelving size. August, 2007.Pettis, Lydiahttp://hdl.handle.net/1813/101552015-07-08T01:59:32Z2008-03-10T18:44:23ZOlin Library volume counts by LC classification and shelving size. August, 2007.
Pettis, Lydia
This report was created for the Olin Renovation Committee. It counts Olin volumes by LC classification, divided by stacks shelving size.
2008-03-10T18:44:23ZOlin Library LC monograph volume counts by floor and publication decade. August 17, 2007.Pettis, Lydiahttp://hdl.handle.net/1813/101542015-07-08T01:59:18Z2008-03-10T18:42:06ZOlin Library LC monograph volume counts by floor and publication decade. August 17, 2007.
Pettis, Lydia
This report was created for the Olin Renovation Committee. It provides counts of Olin LC monograph volumes by floor and by decade published. Counts are further broken down by counts of volumes that have and haven't circulated online. The previous and current Library Annex moves have focused on items published before 1960 that have not circulated online, so counts are higher for the 1960s forward.
2008-03-10T18:42:06ZFine-tuning the acoustics of libraries at colleges and universitiesRosenbaum, Joyce E.Krumhansl, Carol L.Hove, Michael J.http://hdl.handle.net/1813/99752015-08-11T15:42:51Z2007-03-01T00:00:00ZFine-tuning the acoustics of libraries at colleges and universities
Rosenbaum, Joyce E.; Krumhansl, Carol L.; Hove, Michael J.
The research to be discussed in this paper seeks to discover if the acoustics of library spaces matters in people's preferences for different rooms and if it affects people's performance in their work. This research consists of three different types of examination and analysis which seek to study the effects and significance of acoustical conditions in libraries from three different angles and with three different kinds of support. The first component, Library Activity Observations, was used to determine if the activities performed in each library room were intrinsic to that space, rather than a result of the kinds of work the average student needs to complete. The second component, Acoustical Measurements, was used to determine if the acoustic characteristics of a room were correlated with a student's decisions to work on different kinds of tasks in different spaces. The third component, the Cognitive Task Experiment, was used to determine if acoustical conditions not only influenced people's preferences for study spaces, but also their performance on different tasks.
2007-03-01T00:00:00Z