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The hotel is rather old. Well-known in Samara. Not inn the center of the city. Close to the Volga river. Ask for upper floors for better view. Be aware of traffic in busy hours to/from the center of the city - it's terrible. The rooms are good, breakfast is also good.

the review title says it all . My experience was dreadful, from dirty water, noise pollution , and a poor location too. The ibis next door is much cheaper , and in my opinion Marriott should revisit this hotel, to correct many maintenance and design issues. Service is cold , and rate too high.

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Natalia S, Manager at Renaissance Samara, responded to this review

Dear Guest,
First of all let me thank you for having chosen the Renaissance Samara Hotel during your visit to our city. It’s a pleasure for us to have you as our guest.
I would also like to especially thank you for taking your time and sharing your comments on the hotel.
I was really sorry to learn that you...
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I have stayed here once before many years ago and a problem with a neighboring hotel saw me back here recently. The Renaissance dresses itself up with riches and the impression of being a quality and distinguished place. I guess it some ways it is, the floors are marble, the rooms are comfortable and generally it is well made (for...
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Natalia S, Manager at Renaissance Samara, responded to this review

Dear Guest,
First of all let me thank you for staying at the Renaissance Samara Hotel during your visit to our city. It was a pleasure for us to have you as our guest.
I would also like to especially thank you for taking your time to share your comments on the hotel as they are really valuable for us;...
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Long Check In, language troubles, no plugs at the working table, lousy noise protection to the street, tab water slightly yellow, room very clean, heating wasn't working proper, need general renovation, wlan in lobby free, breakfast ok, general prices are much too high

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Natalia S, Manager at Renaissance Samara, responded to this review

Dear Guest,
Thank you very much for taking the time to share your opinion on our hotel. I was disappointed to read that you did not have a particularly satisfying stay with us. I have passed on your comments with regards to the long waits at reception and will endeavour to find a solution to solve other issues you mentioned...
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we arrived here late at night having travelled all day from London to be 'greeted' by a receptionist who acted as if we had inconvenienced her by disturbing her evening. It took forever to get our room and she was pretty rude
the room was nothing special - the padlocked minibar was a real highlight, and the breakfast buffet was...
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This is my second review of the hotel (first one was written in 2011) and would like to focus on changes in September 2013.
Arriving experience:
I arrived at night and there were no champagne anymore. A receptionist was a trainee. This was a reason that my checking process lasted much longer. She could not answer on my questions without...
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Very beautiful hotel, good cook. Rooms very comfortable, good shower, big bed, all clear, . I spend very good time in its hotel. Good party with Rammstein :-) never forgot its Place! great location , nice staff . settled when I arrived at night

One the of the major things that annoy in a hotel - is Wifi that you have to pay for. It gets even worth if you have to pay a lot. I think that 400 RUR (that is ~13 US dollars) is too much for a one-day access, don't you?
The hotel is located far from the city center, there's...
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Check in was quick and relatively friendly. Staff was helpful. I loved the bed! I do not remember the last time I slept so tight and felt so comfortable and relaxed. Breakfast was very good, too. Nothing to complain about, really. The hotel exceeded my expectations. I will definitely stay there again.

The service is not as expected to be. I requested non-smoking room, when booked the hotel. Well, when checking in I found out that I will have to stay in a smoking room. And lady at the reception didn't ask if I mind or apologize for the inconvenience. I had to insist heavily to get the non-smoking room. At the...
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Renaissance Samara Hotel is the most luxurious hotel in Samara. There are 196 Guest rooms – elegantly furnished with luxury Marriott bedding. The Hotel offers our guests a wide range of Restaurants and Health Club facilities. 9 conference rooms for providing different meetings and events all combining excellent service, sense of elegance and style as well as perfect technical equipment....more less

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