Avg. Dealer Rating: (15 reviews)
"My wife and I had a great
experience purchasing our new
Toyota recently for Mike Shaw
Toyota. I made my initial contact
with the dealership through the
Make My Deal 3rd party
application. This online
application put me in contact with
Leo Fernandez, who was great at
responding to my questions and
negotiating the deal prior to me
making the 2 hour drive from San
Antonio. After making the drive
from San Antonio to Robstown to
go see the truck we were greeted
by the Sales Associate Codi
Jones who would be helping us
through our purchase.
Codi was very knowledgeable
and attentive and went out of his
way to make us feel confident in
our purchase. My wife and I
received great customer service,
and did not feel pressured or
coerced into making a decision to
buy. We did purchase however
and could not be happier with our
new Toyota. We will definitely look
to Mike Shaw Toyota in the near
future when the time comes to
buy an Attitude Black Tundra Pro.
Thanks Mike Shaw Toyota, and all
those who made our purchasing
experience great."

Avg. Dealer Rating: (15 reviews)
"On Friday Sept 5, 2014, I called the Mike Shaw dealership near Corpus Christi saying I was interested in one of their vehicles, and if it was still available would like an appointment to see it the next day. I explained that I was traveling from San Antonio (130 miles) and I was assured that the vehicle would be there for me. With my bank pre-approved vehicle buyers check in hand we arrived for our appointment to be informed that the vehicle had been sold. My wife and I were disappointed to say the least, we were told they had other "similar" vehicles. We just decided to leave. On our way out the manager sought us out and said that the person (an employee) who was to buy it did not get to the bank in time the night before so the vehicle was now available. I did not want someone else to go through what we just experienced and I informed him of my concern, he said it would not be a problem and that the vehicle would be brought out right away. We test drove the vehicle and found it to be just what we were looking for. We proceeded to the sales office and the only question I had for the sales agent was to give us the total price to include tax, title and registration so I could sign the check. She left and returned a few minutes later to inform us that the vehicle had been sold while we were on the test drive! I again spoke with the manager and he simply told me that someone had put a down payment on it and he couldn't give it back and he was sorry. To make a long story short, I wrote a letter to Mr. Mike Shaw informing him of my experience and requested $50 dollars in compensation for my gas expense to his dealership and the ordeal we endured for the simple purchase of a vehicle. I'm not sure if Mr. Shaw read my letter, but about a week later I received a call from a " corporate executive assistant " telling me she was very sorry for what I had gone through and wanted to verify my address to send a check right away. It has been well over a month so I won't hold my breath. I don't want anybody to think that this is a bad dealership, but if Mr. Shaw is aware of the practices and lack of integrity of the people running his business, and is doing nothing about it, then I would say go elsewhere near your home to spend your hard earned money."

Avg. Dealer Rating: (2 reviews)
"The person I worked with was very helpful, gave me the OTD price when I requested it. But I didn't have the time to make the trip to Victoria and decided to purchase at a local dealer. Would have loved to worked with them since they responded in a timely manner all of my emails."

Avg. Dealer Rating: (2 reviews)
"Oh the dealer responded. They just flat out lied. I asked if the car
was a Limited model and if it had specific features I was looking for
as I was driving a long way to see the car they were advertising. I
was assured on both that it was and had the features. When I got
there and of course it was not an d did not they then wanted to sell
me something else. What made them think I wanted to buy a car
from liars!?!"