Customer Reviews

Absolutely great service. Prompt drop off, prompt delivery, and prompt pick up. Every time I called customer service, they were more than happy to help me and answer all my questions. They were about $300-$400 cheaper than U-Haul pods and PODS. And 3k cheaper than a local place I called. I loved the ease of being able to load and unload at our pace (within three days). Would HIGHLY recommend to anyone!

I had originally ordered 3 U-Pack cubes. When the driver delivered them to the storage unit, he took a look at what needed to be loaded and told me a trailer would work out much cheaper. He took back the cubes and returned with a trailer within the hour! I saved around $600 on the move.
The moving help (not on U-Pack's recommended list) did not do a good job of packing and tying down. When I unpacked the trailer at the destination there was far less damage than I expected, which tells me how good the driver was.

My experience with U-Pack was great. They picked up the cubes at my home on Tuesday and they arrived in the city onThursday. I have to give a shout out for the loaders. I highly recommend them. The company is Royal Professionals Inc from Roanoke, VA 24018. 540.312.3293. They loaded 2 cubes in less than 2 hours. They arrived on time and were very professional.