By Malcolm Stirling
"The core of the Civil Service Reform Plan is this: harnessing the world-beating talents of those who work in our Civil Service and making sure they aren’t held back by a system that can be sclerotic and slow… " Rt Hon David Cameron

By Malcolm Stirling
The government published its Civil Service Reform Plan in June 2012. It followed the publication of the 2011 Open Public Services White Paper which called for a smaller, more strategic civil service that does less centrally, and commissions more from outside.

In 2012 the Department for Work and Pensions (DWP) selected Monster Worldwide Ltd to deliver a new digital service for Jobcentre Plus. The resulting system, Universal Jobmatch, was built and implemented in just nine months, transforming the job matching service for both jobseekers and employers and attracting over one billion page views in just six months.