13 Vorteile der HP ProLiant Gen8 Server mit ProActive Insight ArchitekturIntegrierte Intelligenz und Automatisierung über Lebenszyklus und Rechenzentrum hinwegIntegrated Lifecycle AutomationDynamic Workload AccelerationAutomated Energy OptimizationProaktiver Service und Support3xMehr Administrator-produktivität über HP Smart Update6xMehr Performance für anspruchsvollste Workloads70 %Mehr Rechenleistung pro Watt66 %Schnellere ProblemlösungMaximierung von Performance und Verfügbarkeit bei minimalstem Aufwand auf Seiten unserer KundenConnected, embedded intelligence in every ProLiant Gen8 to maximize productivity, performance and uptime with the least user effort and impact. We call it the ProActive Insight architecture.It’s unique because - embedded intelligence and automation technology that span from internal components, to servers, to racks, the data center and even in the cloud.Looked across the lifecycle from operations, applications, data center and service and support. “From the day you boot until the day that service is required.”Unique to HP4 toughest challenges our clients face with manual operationsDaily IT maintenance and administration - (Triple admin productivity): from the moment you power up, it’s looking for updates. No CDs required, and to keep server up and running there is nothing to manually download, sequence and reboot. With innovations like Smart Update Manager free up 69% of admin time. Focus on innovation not manual operations.Application performance - Removed storage bottlenecks and data loss - (6x perf for SSD): with so much intelligence they can turbocharge application performance, the lifeblood and key performance indicator for CIOs. Smart Array and algorithms we can improve application perforamance 6x. Can double OLTP performance. Not only store but cost-effectively retrieve information. We can double storage capacity and dramatically accelerate performance.Power and cooling - Embedded intelligence – (70% more compute per watt of power): Maximize space, power and cooling. With 3D Sea of Sensors only HP with Intelligent Racks, recognize the server and automatically Identify, inventory, power utilization, etc. Eliminate manual, error prone steps. Will warn you when it’s miswired before you cause an outage.Downtime and problem resolution - (66% faster resolution): Not just looking at server but in partnership with TS look at what happens with a services event. Don’t have to identify the product and warranty status, we automated this with Insight Online, the industry’s first comprehensive, cloud-based services and support portal that allows you to run your infrastructure from anywhere, any time and any device. Tie the server and services experience to get up and running faster and provide the industry’s fastest time to resolution.Servers so smart they eliminate manual, tedious tasks

14 Server mit praktisch eigenständiger WartungIntelligent Lifecycle Automation eliminiert mühselige, zeitaufwändige AdministrationsaufgabenIntelligent ProvisioningHP Active HealthHP Smart Update3X schnellere System- bereitstellung über HP Smart UpdateReibungslosere Inbetriebnahme in 3 SekundenAnalysiert mehr als Systempara- meterSucht und behebt Probleme proaktiv5x schnellerer Start von Problemanalysen3X schnellerer Aktualisierungs- prozess69 % weniger Zeitaufwand für BedienerProActive Insight features built-in intelligence to automate the 3 most time consuming tasks –Provisioning - Only HP – all software built in – easy forProblem avoidance and resolution…..Active Health………Industry first parameters analyzed to find and fix problems fasterSmart Software Updates……Only HP……most comprehensive update …..one touch automating………….1000’s of updates with a clickIntelligent provisioning: Get your systems online 3x faster with a fully integrated system & OS configuration toolIntelligent Provisioning includes everything you need for painless system setup and deployment. From the moment your server is plugged in- you’ll have instant access to management tools. With the embedded pre-boot start-up and diagnostics tool, system configuration is now accelerated and more visible. This allows you to identify and correct configuration errors before you deploy your system. In addition, the built-in smart update capability recognizes if the system software is out-of-date and will automatically download the latest update for you.Your systems are ready to set-up right out-of-the box. All of the firmware, drivers, and tools that you need to quickly get your systems online are embedded - no more CDs or DVDs needed. This fully integrated system and OS configuration tool eliminates 45% of the steps, so you can deploy servers 3x faster.Single, embedded tool for all server setup and configuration tasks- no more physical media needed for firmware, drivers, and toolsComprehensive system configuration prior to boot with guided, profile-driven or scripted approachesSystem software is updated to the latest version using the built-in smart update capability if necessaryInstant management access- Pre-boot display appears only 3 seconds after power and network are appliedEarlier system start-up and configuration status- no more blind “black screen” or “no boot” failuresAgentless management running on iLO eliminates the main CPU performance impact associated with traditional agentsHP Active Health: 24/7 Mission Control for your server delivering maximum uptime through automated monitoring, self-diagnosis and alertingActive Health is the 24/7 Mission Control for your server. It continuously monitors and securely logs over 1600 system parameters and 100% of all configuration changes in a time-stamped sequence to maximize system uptime. With 5x faster diagnostic data logging and the richest, most relevant data, it is the fastest way to get your system back online and keep it running optimally. Continuous, proactive health monitoring of over 1600 system parameters with 100% of configuration changes logged with no impact to application performanceStart problem analysis 5x faster using unified diagnostic tools with secure data transfer to HPActive Health log stores the data needed for problem resolution – less time with support reproducing or describing errorsConsolidated health and service alerts with precise time stamping synchronized to improve root cause diagnosis across systems and solutionsSecure logging is completely isolated from the operating system and any customer dataSmart Update: Breakthrough system maintenance tool with one-click simplicity that systematically updates servers and blade infrastructures at the scale of your data centerMaintaining system firmware and software has become an industry wide problem, driving unneeded expense and complexity into infrastructure. HP has recognized this growing problem and has introduced a breakthrough system maintenance tool with one-click simplicity that systematically updates servers and blade infrastructure at the scale of your data center.HP Smart Update Manager dramatically simplifies the process by automating maintenance. The firmware, drivers, and tools are bundled into a single, HP validated Service Pack for ProLiant that is customizable to your baseline. Rather than wait for one operation to complete before the next one is started, Smart Update Manager automatically sequences, schedules, and stages updates across your infrastructure to enable the update execution in parallel.In addition, the best-in-class discovery, analysis and compliance-based reporting easily manages to your IT standards. With this intelligence and online updates, administrators can deploy updates 3x faster, with 93% less downtime during online updates. The bottom line is less time on maintenance and more confidence in the stability of the updates and resulting solutions.Comprehensive discovery, analysis and compliance-oriented reportingSimplified and consolidated tools enable 3x faster update process and through the online update process, reduces downtime by 93% during updatesSchedule, stage and deploy updates across 100’s of servers in many different configurations, aligned with your service windowsLess interaction required during the update process reduces operator time by 69%Triple administrator productivity during updatesHP validated Service Pack for ProLiant includes firmware, drivers, and tools customizable to your baseline and supported for 1 year, enabling fewer, more predictable updates for your infrastructure

18 Einführung in proaktiven Service und SupportServicesEinführung in proaktiven Service und SupportIntelligente Server, die den Service revolutionieren!Insight Online +Insight Remote-SupportProaktive SupportservicesServiceONESuchen und Beheben von Problemen, bevor sie zu Ausfällen führen66 %schnellere ProblemlösungServices basierend auf HP ProActive Insight Architektur95 %Erfolgsrate beim ersten Lösungs- versuchLokales Know-how auf Basis globaler HP Ressourcen2.000zertifizierte Partner weltweitBy putting more intelligence at the intersection of technology and people, HP is redefining the expectations and economics of the IT support and service experience. Taking advantage of the rich data collected by the ProActive Insight Architecture, HP created Insight Online, the industry’s first comprehensive cloud-based IT management and support portal with a personalized dashboard for your HP environment. With over 8,000 HP Gen8 experts and 2,000 ServiceONE certified partners, HP is able to deliver unique support and services that are intuitive, dynamic, and automated. Taking advantage of the intelligence of Insight Online, HP experts can now help clients proactively resolve issues, deliver real-time insight and continuously improve data center performance and results. This results in a reduction of as much as 66%* in time to resolve problems. In addition HP is able to achieve an industry-leading first time fix rate of 95%, a full 10% above the industry average of 85% (according to data in a study done by the Technology Services Industry Association)*HP Insight Remote Support-initiated cases (HW) vs. traditional phone support. Source: HP internal call center data, Q4’11 Calculation based on average of 7.1 hours for an Insight Remote Support initiated cases vs 11.8 hours for phone-initiated casesInsight Online: The industry’s first comprehensive cloud-based, IT management and support portalHP Insight Online transforms the typical support experience by automatically collecting a comprehensive view of your environment so you spend less time searching for information, less time on the phone and more time up and running.Insight Online aggregates all system health, asset and warranty information and secures it in one place, accessible anywhere, anytime and from any device. The unique interface cleanly organizes your IT and service data and adds rich context to help you collect and understand key information that will save you time during your support experience. For example, as much as 90% time saved in tracking status of contracts and warranties and up to an 85% time savings tracking asset configurations. When you enable the Insight Remote Support feature, it connects that rich data directly to your HP Service Professional for 66% faster problem resolution.Proactive Support Services: Technology enabled, reactive and proactive services based on HP ProActive Insight architecture improves infrastructure uptime and performanceHP provides the industry’s first proactive support services designed specifically for next generation server platforms, combined with an integrated management and support experience delivered onboard the system, remotely and online. HP recognizes that slow access to information is just like having no access. You cannot work effectively. HP proactive support services combine smart people and intelligent technology to keep your IT systems and business up and running.Optimized – based on Proactive Insight architecture to help achieve peak performanceComprehensive – end to end converged infrastructure expertise, with a single point of contactProactive – solving issues before they become problems; reducing unplanned outagesServiceONE Advantage: Qualified partners to plan, manage and deliver solutions spanning the entire IT lifecycle When planning an ambitious project, you need a partner that understands your business, your industry and region. Through HP ServiceONE partners, you can get responsive services tailored to your unique business needs. Our partners are qualified to plan, manage and deliver even the most ambitious projects, spanning the entire IT solution lifecycle. Our partners are also leveraging HP’s ProActive Insight architecture, innovative services and leading-edge delivery capabilities to provide you with superior value.Solutions for customers’ converged infrastructure – spanning the IT lifecycle and based on HP ProActive Insight architectureBenefit from your partner’s close relationship with HPWork with highly qualified, HP-certified expertsSo the onboard intelligence – the smarts – allows customers and partners to get a personalized, comprehensive, and secure view which will save them lots of time in tracking status of their contracts and the health of their systems.These smarts also allowed us to develop a set of proactive services and experiences for Gen 8 customers that no one else offers on industry standard server platforms.Point two: Proactive Support ServicesThe ability to be proactive – to prevent a problem from happening – is what we are able to offer with Gen8. Insight Remote Support is the software that provides that 24*7 monitoring that can notify a customer, HP, and /or a ServiceONE channel partner that there is a potential issue and with Gen8 servers Insight Remote Support installs in a snap – no agents to install. Now we can not only prevent a problem from happening through automatic event notification (and remember “we” means HP or a ServiceONE partner) we can also work with our customers to provide guidance on how to optimize system performance because of the rich data we have.For customers who opt for our proactive services they will benefit from instant, direct access to specially trained Gen8 server experts with even more problem resolution experience. This faster direct access to problem resolution also includes a single point of contact – no going through levels on a phone tree or transfers to multiple teams. Our Gen8 experts also do regular reviews of firmware and software levels which we estimate will eliminate up to 50% of problems before they happen.I have been talking about our partners a lot and it is very important for customers to know that ServiceONE certified partners are backed by HP global resources and meet HP’s highest standard of service quality and technology expertise and have access to our technical resources as well as they have access to the information I just spoke about that’s provided by the embedded intelligence. From a customer perspective they can rely on their local expert – their channel partner to be their single point of contact. For the partner community , when partners have access to this information, they can create more service opportunities and it helps put them into a more consultative and strategic role with their customers. They can also use the rich insight to create up sell opportunities – such as the need to add storage capacity or to renew their support contract.