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From User Complaint to Recall

NHTSA's databases
provide an in-depth record of Safety Issues for Vehicles, Child Restraints, Tires, and Equipment.
Safety Issues include all government and manufacturer-issued Recalls for your product as well as Safety Complaints other
users have filed. Learn about NHTSA's Investigation process to issue a recall.

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Fees and Copying Services

By authority listed in Title 49, Code of Federal Regulations, Part 7, there are fees assessed by TIS
for this service. We charge a standard labor charge of $50.00 per hour for requests involving computer searches,
locating and copying documents. In addition, we charge duplication fees, which are $0.10 per page for paper-based or
imaged documents. Some files are only available on microfiche; which means you will receive paper-based copies of microfiche sheets.

Many simple questions can be answered free of charge by calling our toll-free NHTSA Vehicle Safety Hotline at
1-888-327-4236. Among their many services is the capability to provide information on recalls, the status of defect investigations,
and referrals to many other Offices and Organizations.