3 Ways ITaaS Simplifies Your SMB Customers’ IT Needs

ITaaS offers the potential to revolutionize how SMBs consume IT. The cloud-based approach simplifies IT acquisition and management for smaller enterprises. MSPs who jump on this service can simplify IT for their clients.

Cloud computing is fast becoming a popular cost-savings and efficiency-boosting tool for smaller enterprises.

Indeed, The IT-as-a-Service (ITaaS) delivery model lets small- and medium-sized businesses (SMBs) consume technology with fewer hassles compared with owning and operating traditional on-premise technology. Acceptance of ITaaS may be seen in the increasing use of Software-as-a-Service (SaaS), in which businesses access applications hosted in the cloud. SaaS use among SMBs grew 60 percent last year.

MSPs who offer ITaaS can make life easier for their customers -- and earn trusted advisor status along the way. Here are three ways ITaaS simplifies IT for SMBs:

1. Makes IT Easier to Acquire and Maintain

SMBs can purchase cloud-based solutions through a subscription model, reducing the upfront cost of acquiring technology. Businesses don’t have to spring for upgraded servers or new software licenses, since the service provider maintains the technology infrastructure and applications at an off-site location. Similarly, an

Dell’s CloudRunner service provider platform, along with Dell SMB Solutions service delivery capabilities, can help an MSP establish itself in the ITaaS market.

2. Provides A Bundled Solution

SMBs prefer to buy cloud services as a simplified, bundled solution. Cloud solutions become much easier to acquire and deploy when there’s a single service provider involved as opposed to multiple parties. A bundled, or turnkey, ITaaS offer makes contract administration and billing considerably less complicated.

Cloud technology presents an opportunity to offer customers the type of readily accessible user interfaces they have become accustomed to with consumer applications. Dell’s service provider platform offers a self-service, click-together ITaaS approach geared toward an SMB’s non-IT users. This simplified user experience makes IT easier to consume and easier to manage.