TENN - UV Pink

Dakota, Are the wigs able to be straightened?

However to prolong the life of your ShowGirl:Wig- I would recommend always styling your wig by using steam

If you haven’t done this before? You can find many tutorials on Youtube to get you started

Dakota, Where is the store located?

We dont actually have a store, If we were to have a physical bricks and mortar store - our prices would of course double - and that's something that we all dont want.

Dakota, what does the difference between your melbourne and backorder shipping times

Dolls,

Same day shipping, means that as long as you place your order prior to our 8am

cutoff - then your order will leave our warehouse that same day.

This is a lot different than “Same day delivery” which means that you would receive the order that same business day - it’s not something that we can offer at this stage.

What we do have is the flexibility between having two warehouses, our new melbourne one and one of our backorder ones.

If you order a wig from our melbourne warehouse - then your order will be sent via express post from our melbourne warehouse.

If you order a wig from our backorder warehouse - the wig needs to be ordered in from our backorder warehouse which takes anywhere between 5 - 9 business days. Once we receive it in, we send it out via express post

You can find out which warehouse you are ordering from by checking:

In the title

In the description page

Noted in your checkout page

Dakota, My wig doesnt fit / I can see my real hair

ShowGirls, We only sell a medium sized cap for our wigs. A medium sized cap in a perfect scenario will fit a head circumfrence of 22 - 24 inches ( With little to no hair).

If you are lucky enough to have longer hair - we suggest you pincurl your hair and use a actual stocking cap made for wigs. You may need to trim your sideburns back as well showgirls ( if you have them )

Dakota, Can I Cancel my order?

Dolls, please choose carefully when ordering, as we do not cancel orders once payment has been made

Dakota, I Have ordered the wrong wig/ I would like to exchange my wig?

Dolls,

We will happily exchange your ShowGirl:Wig - However we do have time limits. Those times limits are 24 hours after reciepted delivery. We take that time to being " Delivered, signed by xx" on the official DHL Tracking Site.

To facilitate an exchange, you will need to send the wig back to us with a traceable postage service - we also suggest you purchasing insurance on that, as we will not accept responsibility on any lost parcels

Dakota, I want to return my wig for a refund

Dolls,

We do not refund orders because you have changed your mind, We however are governed by Australia's Consumer laws.

We will refund orders only if the return falls under an acceptable refund category - such as major fails ect ( Ordered a black wig, received a blonde wig)

What that does also state, that you cannot return a wig for refund because you believe that you are entitled to one

**Please also note that, although every effort is made to photograph items accurately and describe our products in detail, we cannot guarantee every computer monitor will accurately depict the actual colour of the shoes or wigs.**

For example: Dakota, I ordered Blonde 1001/613 and the wig is not blonde enough. I want a refund ECT

What I suggest before placing a order - is to check the pictures out on a alternate electronic device ( phone, laptop, ipad ect) as each monitor may have different graphical settings which can alter images. Do we remember the controversy over that: is it black and gold or blue and white dress saga?

Also we do take our photographs in a professional studio setting with artificial lighting.