THEY SAY THAT PART OF IT IS AN ACTIVE INVESTIGATION. BACK TO YOU. THANK YOU. RIGHT NOW, SUN RAIL IS EXPERIENCING ITS VERY FIRST EVENING RUSH HOUR AFTER IT OFFICIALLY LAUNCH ITS SERVICE THIS MORNING. AFTER A DAY FULL OF CROWDED TRAINS, A COUPLE OF DELAYS AND MANY EXCITED PASSENGERS, THE BIG QUESTION WAS THE EXPERIENCE WITH THE RIDERS EXPECTED? ERIC SANDOVAL HAS BEEN RIDING THE TRAINS ALL DAY IN De BARY. WHAT ARE PEOPLE SAYING ABOUT IT? THERE'S A FEW KINKS TO WORK OUT BUT OVERALL PEOPLE WERE PRETTY PLEASED WITH RIDING SUN RAIL IN ITS INAUGURAL TRIP. A TRAIN JUST LEFT FIVE MINUTES AGO, COMING AND LEAVING EVERY 20 AND 30 MINUTES. THIS IS THE SCHEDULE GOING ON SINCE 5:00 THIS MORNING AND IT HASN'T STOPPED SINCE. THE ARRIVAL OF THIS SUN RAIL TRAIN THIS AFTERNOON NOT ONLY SYMBOLIZED THE BEGINNING OF COMMUTER RAIL SERVICE FOR THESE PEOPLE, IT ENDED A TWO-HOUR WAIT AT THE De BARY STATION, ONE OF THE SMALL HICCUPS SUN RAIL SAW AS THOUSANDS OF PEOPLE PACKED THE CARS FOR A TRIP UP AND DOWN THE ROUTE, THROUGH DOWNTOWN ORLANDO AND DOWN TO SAND LAKE ROAD. WE CAN'T WAIT. WE WANTED TO BE ON IT THE FIRST DAY. WE'VE TRAVELED IN EUROPE A FAIR AMOUNT AND LOVE PUBLIC TRANSPORT OVER THERE AND WE'VE BEEN WAITING FOR THE DAY. SOME PASSENGERS TOOK THE DAY OFF WORK. SOME BROUGHT THEIR KIDS. THESE STUDENTS MADE A FIELD TRIP OUT OF THE EXPERIENCE. FOR OTHERS, LIKE CHARLES RICHARD, IT WAS TESTING SUN RAIL TO BE HIS NEW WAY TO WORK. RIGHT NOW, HE TAKES THREE BUSES TO GET THERE. IF I WAS GOING TO DRIVE IT, IT WOULD EASILY TAKE ME 1.5 HOURS, ALMOST TWO HOURS IN THE MORNING. HOW LONG DID IT TAKE YOU THIS MORNING? 45 MINUTES. COMMUTERS WERE OUTNUMBERED BY THE PEOPLE JUST WANTING TO RIDE THE TRACKS THE FIRST DAY. IT'S THE FIRST DAY AND WE'RE GOING FOR FREE. IT MADE FOR TIGHT STANDING-ROOM ONLY TRIPS BUT MOST PEOPLE UNDERSTOOD WHY. THEY'RE WORKING THE KINKS OUT. IT'S FREE. YOU KNOW, IT'S EXCITING. I'M A PART OF HISTORY. NOW, I WANT TO PUT THESE PACKED CARS INTO A LITTLE BIT OF PERSPECTIVE FOR YOU. I THINK WE'VE ALL SEEN THE SUN RAILCARS AT STOPS. THOSE TRAINS ARE SUPPOSED TO HANDLE ABOUT 250 PASSENGERS COMFORTABLY. NOW, AT 10:30 THIS MORNING HERE IN De BARY, A TRAIN LEFT HERE WITH 800 PEOPLE ON BOARD. I ASKED THE DEPARTMENT OF TRANSPORTATION HOW THEY COULD HAVE STACKED THAT MANY PEOPLE INSIDE. THEY JUST BLAMED THEMSELVES.

SunRail encountered its first glitch Thursday morning when one of the trains had to stop on the tracks because of a broken crossing arm at Princeton Street in Orlando.

Later in the day, some waited upwards of an hour after the trains got behind schedule.

The delays were caused by large crowds on leisure trips and by people who didn't realize the trains only run every two hours during non-rush hours, said Florida Department of Transportation spokesman Steve Olson.

Olson said delays and passenger loads began to improve after half-hour service resumed in the late afternoon.

He anticipates the crowds will go down when passengers start paying for the train service in two weeks.

SunRail was in the works for more than two decades and is the first fixed-rail mass transit system in Central Florida history. More than $1 billion in taxpayer money was used to purchase 61 miles of rail line and all of the other necessities.

SunRail makes 12 stops during its 31.5-mile route, starting in DeBary and ending at the Sand Lake Road location in Orlando. In between, stops are in Sanford, Lake Mary, Longwood, Altamonte Springs, Maitland, Winter Park and Orlando, which has four stations.

Initially, the train will operate only on weekdays, coming by every half-hour from 5:30 to 9 a.m., depending on location, and from 3:30 to 7 p.m. It will also run every two hours during the late morning and afternoon, and from 7 to 9 p.m.

For anyone taking the SunRail between May 1 to May 16, the ride is free. After that, a one-way ticket will be $2, with an additional $1 for each county. For example, from the Sand Lake Road location to the Longwood location would be $3.

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