Veterinary Practice Management

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Veterinarians are increasingly aware of the need to recognise they are working in a business enterprise. From operating as small practices twenty years ago, veterinary businesses are now run along sophisticated models and operate out of multi-million pound hospitals. Drawing together the latest information on practice management, this textbook provides practical and straightforward coverage of major elements, including client relationships and staff management, business and financial procedures, computer systems and project management. With a focus on practical solutions and a section dedicated to useful, everyday checklists and templates, this book is a necessary tool for any practice manager and a valuable guide for veterinary students.