I had the privilege of being on a radio show panel with some great people. The topic: “How Social Media Gains Trust and Advocacy in Marketing with Women.” Since women make 85% of buying decisions and are faster adopters of social media than men, it was a timely and interesting topic. The radio show was “Real Women on Health” and the panel was:

Kelley Connors, President of Real Women on Health!, a multi-channel community with a radio show, top-rated women’s health web site and significant affiliate partnerships

Tom H. C. Anderson, CEO of Anderson Analytics, a market research consultancy, and chairperson of LinkedIn’s most active networking group, Next Generation Market Research

Rob Petersen, President of BarnRaisers, an online marketing solutions company using social media and proven relationship marketing principles

Cassie Holm, National Strategic Alliance Director of Real Women on Health!, was the moderator

Everyone took the opportunity to learn from one another. Here are 10 tips to gain trust and advocacy with women using social media.

Invite in: Women are 3X less likely to care about the size of their network than men. Size may not matter but being shown personal attention does.

Understand who you’re talking to: 74% post pictures of family/friends and 71% talk about what they’re doing now as opposed to 60% and 58% for men. Take advantage of the opportunity and get to know them.

Listen and respond: Listening is a fundamental skill but, equally important, is proof you did.

Set guidelines and expectations: You can’t read body language on a social network. Security and privacy are big issues. Create a comfortable environment.

Be transparent: If you’re not part of the group and “trolling” for business purposes, you are very, very likely to be found out so be open about who you are.

Talk rather than target: When women are online, 50% are connecting with family and friends, reading someone else’s blog or posting a comment. They’re socializing so shouldn’t you?

Respect values: Dove ran a campaign on Facebook, “12 going on 20.” It asked young teens to describe what mattered when they were 5, 10 and 15 and how it influenced them today. It’s a great example of how social marketing showed respect for values.

Engage rather than sell: 60% or more are uploading picture or watching videos when online. Work as a co-creator, not a marketer.

Social media = social networking + social issues: It called “social” media for a reason. Make the most of both of them. Your audience will appreciate you did.

Give back – it’s part of the culture: You get back more when you give. That’s what we’re trying to do.