Survey Reviews

The movers were very professional and didn't jostle anything in my 1000lb dresser. My 80" TV was moved perfectly as well as my 57"My only possible complaint was they arrived a day early. Not a big deal for me.

This moving company knows what they are doing. I will be telling my friends and family about them. It was a great move, no damages and the crew was fast, didn't matter how late it got they still got the job done thanks you guys are the best.

What a great experience I had with these guys. with the new baby and new house I was not ready for the moving part. I got packing services and a move done by them. They made everything easy for us. Thanks Family Moving and Storage and I will be recommending you to others.

My experience with Family Moving and Storage was amazing. You definitely get what you pay for, with that said from the office staff and to the crew they went above and beyond for me dealing with the changes I made on my move date to helping with my packing. They made my move stress free and also there was no damages, the crew handled everything with care. I would highly recommend them to anyone and will be calling them back for my next move. Thanks Family Moving and Storage.

Awesome worker they were fast, friendly and handled everything with care. I will be using them again and would highly recommend them to anyone looking to move. From the office staff to the crew that took care of me it was a less stressful day. Thanks Family Moving and Storage.

Great Service couldn't ask for more. The guys worked fast and the office staff was very helpful. I would recommend them to anyone that's planning on moving. They explained everything and answered all my questions. definitely made my move easier and less stressful. Thanks a bunch.

My experience with Family Moving and Storage was amazing. You definitely get what you pay for, with that said from the office staff and to the crew they went above and beyond for me dealing with the changes I made on my move date to helping with my packing. They made my move stress free and also there was no damages, the crew handled everything with care. I would highly recommend them to anyone and will be calling them back for my next move. Thanks Family Moving and Storage.

The crew that moved our belongings on June 10, 2017 did an outstanding job. They were professional, courteous, and very conscientious. They took great care of our baby grand piano, and ensured that every item was placed according to our instructions. This firm was very professional and responsive from start to finish.

The crew that moved our belongings on June 10, 2017 did an outstanding job. They were professional, courteous, and very conscientious. They took great care of our baby grand piano, and ensured that every item was placed according to our instructions. This firm was very professional and responsive from start to finish.

These guys were absolutely amazing! I used them a month ago to move into our new condo and they were so friendly! They had smiles on their faces and they were hard workers! I will use ONLY this company in the future for my moving needs. They are seriously AWESOME!!!

Another great moving experience. They did a fantastic job moving me again. I always recommend them to friends and family. I moved out of my house in Gilbert over to a Town Home in Scottsdale. They are a great moving company that has everything they need.

Awesome company. They did two moves for us to one house. They were fast so to make the move quicker. Handle the stairs with ease and were very friendly. The prices for both moved were reasonable. Will recommend them to anyone and if I have to move again will use this company again.

I made a move the beginning of this month from Mesa to Queen Creek. I could have not asked for a better company to work with! Leo and Dawane were our moving team and they made the move seem effortless. They were professional while at the same time friendly and it was obvious they have had time together to work so well as a team. The weather was so hot that day but the team kept up a good pace and I was very happy with the final hours tabulated. Their prices are more than reasonable and I would be sure to call Family Moving & Storage again if I found myself having to make another move! Thanks once again to Leo and Dawane!

Overall I had a great experience. The price was cheaper than another company that I had inquired; the two movers were very fast and even remembered which furniture went to which room. The reason that I did not give 5 stars is because the communication was less than stellar at the end. They called me on Saturday at 930 am to say that the movers will come on Sunday afternoon, but that they will call again Sunday around 930 am again to give me an actual ETA. Sunday comes, 11:30 am has passed, and no call. So I rang them and the guy said the drivers were already on their way. I then rushed to my old place and apparently they had been waiting there for 15 minutes - but no one called to tell me any of this. So that was not very fun, but as mentioned, I had an overall great experience with this company.

Today was my first time using this company and my experience was amazing. My mother was there and even mentioned how she "appreciated their great attitudes and professionalism. " Would recommend their services to anyone and everyone who is in need of a great company to help them get "Home. "

Today was the second time I have used this company. The first move was last March. The truck driver called when he was on his way and got there ten minutes early, which I love. I absolutely hate waiting on a service, especially one that is as busy as moving. Once the two movers started they worked fast. I had all my boxes marked and furniture ready to go. They loaded it with no issues, strapped it all in safely(I had a lot of glass and wood) and drove it to my new place. The unloading went as smooth as the loading. There was no damage to any of my property. The guys also arranged all furniture where I wanted and set boxes in appropriate space. They were efficient and did a very good job. I only had one large load and the move was about ten miles. Let me say, I WILL NEVER MOVE on my own again. The price is well worth the service. If you prep before and have boxes taped and ready to go, like I think you should, it will save you some money. I didn't have any damage but I see in another review they did. I didn't get insurance, but that's a risk I took. Like I said, no damage. Second move was this morning, I was helping a friend. We were having a hard time getting stuff up her apartments staircase. So, on a whim I called Jeff at Family Moving and Storage. I explained we had about fifteen big items we needed moved. He had two guys and a truck out in 90 minutes. Also, his prices are fair. It would have taken us at least three days to move, which means missing work for my friend. Instead they had everything done under two hours. I recommend this company to any one. Both experiences with this company have ben A++. I would give them 6 stars if I could. ALSO, its a local business. Support local!

Moving day April 29th 2015. My phone rang at 6:00am it was our mover Joseph's Moving Storage calling to cancel our move due to lack of business ethics, but that is another Yelp review. Family Moving and Storage stepped up after a phone call and promised a two man crew to move us by noon on the 29th. Craig and Joe the moving team arrived on time and had us packed and ready to go in just a short time. They handled all of our furnishing with care. After arriving at or new home the unpacked with the same care as when they packed. I cannot say enough about the service received from Family Moving and Storage certainly 5 star. I highly recommend this company.

Fantastic experience and I needed them the morning of and they had no problem accommodating me. I had 2 professional movers who completed my move in less than 2 hours with no issues at all. I will definitely use Family Moving and Storage again!

Family Moving and Storage is one of the best moving companies in Scottsdale! This is the second time I have used Family Moving in Scottsdale and as usual they did a great job, showed up on time, worked fast and were very nice and easy to work with. Great company. Thanks guys!

These guys are great! Their pricing was very affordable and they customer service was great. They showed up on time to move me from north phoenix into Scottsdale and took great care of my furniture. They even help me put a couple beds together. I've used a couple other moving companies before and have always been a little nervous but every one at Family Moving was extremely friendly. By far the best moving company in Phoenix that I have ever dealt with.

We moved my mother-in-law and the guys were absolutely great! They were very friendly, efficient and careful. When I called to book the job, Jeffrey was great from the start and the experience was excellent from beginning to end.

Hi to all, I used Family Moving and Storage in December and from the beginning Jeff the person who takes the information and schedules, to the actual movers, made a difficult situation run smoothly. I was buying a home and the closing date kept changing, and I was stressing out! Jeff was very understanding and worked with me every step of the way. The guys that did move us were nothing but gentlemen and worked as quickly and carefully as they could in fact I appreciated their help so much I bought them pizza for dinner! I would definitely refer them to any one who needs a moving company. This company is reliable, dependable and reasonable. Thank you so much to all how helped. ;)

I just had Family Moving help me move from one apartment to another in the same complex. They did a great job, and were amazingly careful with my furniture. Michael and Rene paid close attention to what I needed and really helped me out. The day was a very positive experience because of them. I highly recommend Family Moving!

I booked Family Moving and Storage for a local move and they were great. .. even though I changed dates on them 3 times! It was only about 4 miles, the guys pulled up early and were loading furniture by the scheduled start time. I was working with a small budget and was afraid they might not get everything I wanted loaded in the time I had them for, even though we had already moved half of the items to the driveway and most of the rest near the entry. They had everything I'd originally wanted loaded in half an hour and about 10 large and very heavy boxes of books I'd been planning to move myself, in spite of having to assist me in unhooking a real stubborn host from my washer. Start to finish they were done in about 90 minutes. The rates (1 hour trip/travel charge, 2 hour job minimum) was clearly explained when I booked the job and there was no moseying along to try and stretch it beyond the two hours. Michael and Rene, I believe were their names, each introduced himself, shook my hand, listened carefully as I explained what I wanted, got right to business, and then wished me luck in my new home. They really took so much stress out of my move, and I'd be happy to use this company again and recommend them to family or friends.

My husband and I did a local move within Tempe. A lot of moving companies said that local moves are a "hassle" and "labor intensive" for whatever reason. Family Moving And Storage never made our request sound like a pain-in-the-behind. Two guys came out and moved all our large furniture from the third story of an apartment complex into a single-story single-family home about two miles down the road. They were friendly and professional. All our furniture is intact and placed in the correct room. I like that they don't have a 4-hour minimum; our move was only 3-hours. Their hourly rate is lower than most at $69/hour. I especially like that they didn't charge us for the wrapping material and blankets they used to keep our furniture safe. That's a HUGE plus. I would definitely use them again. Thanks Family Moving And Storage!

I have never had a greater experience with a move. The guys were friendly and professional. They handled my antiques with the greatest care. This is one moving company I would use again and I would definitely recommend them to others.

My mom and I used Family Moving and Storage for a 3 step move and they were great to work with. They showed up early (even on a Sunday) and when we explained that we had 3 stops, they had no problem at all with it. They really worked efficiently and we were done before we planned since we have had such bad moving experiences in the past with other companies. The moving truck was the cleanest and most organized truck I have seen, and they brought lot's of padded blankets and equipment to wrap, even though we were prepared already. We will definitely refer them to friends who are moving, thanks a bunch!!

I had a pleasant experience with the two gentleman that packed and moved my two-bedroom apartment up and down many stairs. They were curtous and prompt, and took good care of my belongings. Response from the owner - 9 months ago

Had a positive experience with the team yesterday. Care and caution was taken in wrapping and banding our furniture with expert handling as it was loaded. The move into the new house presented a challenge, but Josh and Chris stepped up and took care of it: knowledgeable, courteous and hard working. They did not take a break until the load was moved into the new house. I would recommend this company. Response from the owner - 8 months ago

I have moved 3 times in the last 3 years in the valley and I am very sincere and honest when I say that Family Moving and Storage did a fabulous job in moving me and my family. They were very professional, fast and friendly. Decent in pricing to! I wished I called them when I moved the first 2 times but I know the next time I move I am calling them again! :)DDResponse from the owner - 9 months ago

I used this company back on May 14, 2014 and was very pleased with their phone response and the guys working the truck at the time. They were clean, friendly and worked very hard in outrageous temperatures. There were no hidden fees, but keep in mind if you don't pay cash you will be charged extra for using the credit card. I would use these guys again in a heartbeat - hopefully for me I won't have to do it again for a very long time!

I had a short-distance move from one of my storage units to my house. They were prompt, professional and very courteous. Unfortunately, the measurements of my new mattress was supposed to fit my bed frame, but it did not; but the movers assisted me in placing my belongings aside for my future use. If I have a need for further moving efforts, I will utilize them again. Response from the owner - 11 months ago

I was leery because of other reviews given but the people I spoke to on the phone were very nice and professional and they had a lower rate than other companies I checked out. I had a pleasant experience. They were on time and there were no hidden charges. In fact, they didn't even charge for stairs or appliances, which other companies I priced out did. The movers themselves treated my items with respect. I took a chance and I am glad I did. It saved me a lot of money.

Moving made easy. Very easy to schedule the date and time needed. The movers were punctual and very careful with the furniture and boxed items. They worked very fast. When scheduling should have been told about extra charge for plastic wrap. Would use them again. Response from the owner - a year ago

We were pressed for time to relocate after we sold our condo. The two guys that showed up were punctual and supported our every requirement, which included dismantling and moving furniture to three different locations. They worked quickly but carefully and had everything done in a timely manner with no damage to any items. I would happily recommend them without reservation. Response from the owner - a year ago

The two young gentleman that moved our belongings were very affiant and took great care with our belongings. I have some furniture that belonged to my grandmother and they took the extra time to wrap the legs on these items to assure that they weren't damaged. We will be moving again in a year and we will definitely be using this company again.

Not only were the movers considerate and followed my instructions. .. by the end we were all laughing and actually had a great experience. They did a very professional job. Will definitely be using them again. Great work ethic, great attitutude, and made moving pleasant (never, had that happen before). A million thanks!!Response from the owner - 11 months ago

We had Family Moving and Storage move all of our furniture from our home into pods. The three men that showed up were polite, punctual, and worked very quickly to get everything done in a timely manner. They took great care boxing or wrapping up the various household items to be moved, and finished the job well ahead of our expectations. I would recommend this company to anyone wanting a great moving experience for a reasonable priceResponse from the owner - a year ago

I found family moving and storage online and saw they had good reviews. I called and easily got a quote and scheduled a move date/time. My movers showed up promptly when scheduled and were very friendly. They took care in wrapping my furniture and taking furniture apart! I have never used movers before and have heard horror stories but i would recommend them to others!

Family Moving and Storage was great when it came to scheduling and moving my items! I called a couple of days before I needed to move and they were able to fit me in. They were very flexible with my time frame and were understanding when things were running a little bit behind. I definitely recommend them as their prices are very low compared to other moving companies and they did a wonderful job!

I have referred Family Moving & Storage to several clients and even my in-laws! Yikes! :) All were happy and had no complaints with this company. I will continue to recommend them to clients, family and friends.

I have moved two times, and they have done it both times now. I simply called, asked for a quote, they gave me the hourly rate for 3 people and the truck. The move went faster than I had planned. Great move, will definitely call for the third time.

I was not correctly informed about hour the hourly rate and how it worked. They were professional, curteous and timely. The owner gave me a partial refund for the mis-understanding on the pricing. Very satisfied. I would highly recommend.

The movers were very professional and didn't jostle anything in my 1000lb dresser. My 80" TV was moved perfectly as well as my 57"My only possible complaint was they arrived a day early. Not a big deal for me.

Tony B.
6th Jan 2018

This moving company knows what they are doing. I will be telling my friends and family about them. It was a great move, no damages and the crew was fast, didn't matter how late it got they still got the job done thanks you guys are the best.

Mario Lopez
3rd Nov 2017

What a great experience I had with these guys. with the new baby and new house I was not ready for the moving part. I got packing services and a move done by them. They made everything easy for us. Thanks Family Moving and Storage and I will be recommending you to others.