C’est dans le livre : Training the Samurai Mind que j’ai trouvé cette citation inspirante : ¨One should be objective in regards to all things. These days there are few people who are that discriminating or determined.¨ Au sujet de la gestion efficace des employés, le passage suivant a particulièrement attiré mon attention. En traduction…

I am baffled by the poor listening skills of people and I wonder why. This finding is beyond me, and for this reason, I look at this condition to determine possible solutions that will not only be heard, but also understood. To find out, I went back to the drawing board. I consulted one of…