The location of the warranty label is on the 1st screw above the main cable. In order to entitle for warranty service please make sure the warranty label is intact.

Q: Where can I find the serial number of my PSU brackets?

А:

Both the packaging container and the PSU will have a serial number label.

Example of a serial number label:

Q: Is it true that warm air may leak back into the case with these perforations?

А:

Yes, this is a part of our thermal design and is an acceptable disadvantage. The perforations eliminates the formation of hotspots within the PSU and lowers the temperature by 10% than those without and extending the life of the PSU. This also allows Hiper to use a lower speed fan to enable a quieter operation.

Q: I have a PSU and when a tester is applied to it there is no power coming accross the -5v rail.

А:

The -5V rail is removed according to the ATX v2.2 form factor and it's no longer needed.

Q: I bought a video card ATI Radeon™ HD 3870 X2, when I plug the PCI-E 8-pin to the video card's 8-pin receptacle, the 6-pin connector is not long enough to reach the 6-pin receptacle.

А:

Please refer to the illustration. 8-pin to 6-pin adaptors are included with every HIPER PSU model that has PCI-E 8-pin connector. Plug the PCI-E 6-pin connector of the PSU to the receptacle of the adaptor so you can extend the length and reach the card's 6-pin receptacle.