Investors in Whithorn

Published:13:16Tuesday 08 March 2011

WHITHORN Pharmacy has been awarded the prestigious Investors in People Standard it was announced this week.

In a statement, owners Fiona & Keith McElrea said: “The award recognises the wide range of structures and support mechanisms that have implemented which have enabled their team at the pharmacy to become much more involved in the day-to-day decisions, to try out and test their own ideas, measure those outcomes and to have more of a say in how we work.

“We are dedicated to the idea of involving our team and have found that it allows them to feel much more engaged. In our experience our people are much more forthcoming with ideas and innovations and are more tuned into how to provide the best service we can for our customers and keen to bring those ideas to us.

“The assessment found there to be ‘A great deal of sharing of knowledge and information within the organisation and a real improvement and increase in team confidence in all areas of practice.”