Small Business Resources for February 2017

DTSKCK's Small Business Grant ProgramDescription: Our grant program assists the small business owner or entrepreneur with “gap filling," something our research indicates is greatly needed. Follow the link to learn more and apply.

SBA Certification and Government ContractingDescription: Government Contracting can be a critical tool for growing your business and increasing your bottom line. While not all small businesses are suitable for government contracting, SBA has several certification programs and a business development program designed to help those who are socially and economically disadvantage.

Competitive AdvantageDescription: What sets you apart from your competition? Learn how to get a competitive advantage with this course. Learn how to brand, study your competition, identify customers and their preferences, create pricing strategies and much more. Leverage the uniqueness of your business to create a real competitive advantage.

Understanding Your CustomerDescription: Knowing your customer is a vital part of effectively selling your product or service. This course will introduce you to tools and resources that will help you understand your customer and increase sales.

Customer ServiceDescription: This self-paced training exercise is an introduction to customer service and how it impacts your businessTopics include: Defining what good customer service is, implementing good customer service, and how to improve customer service.

Establishing Values for Your BusinessDescription: The values and culture of your company have a direct effect on your employees, customers and ultimately your bottom line. What are you doing to establish, cultivate and grow this precious commodity? This course will introduce you to the processes of implementing company values for your company by including input from stakeholders and customers. Learn about the steps in the planning process, potential problems you may face, and how to implement your company’s values using a strategic plan.

Introduction to Human ResourcesDescription: Human resource management plays a critical role for small businesses, so as a small business owner it is important that you understand the main human resource management issues. This course will provide an overview of human resource management for entrepreneurs. It describes the important principles and processes used in human resource management.

Legal Requirements for Small BusinessDescription: As a small business owner, do you know what your federal, state, and local legal obligations are? This course will give you an overview of the legal requirements of small business owners.

Finding and Attracting InvestorsDescription: This self-paced training exercise provides an introduction to finding and attracting investors.Topics include determining the need for outside financing, defining what an investor is and where to find them, explaining the investment process and understanding investor expectations.