Professional Standards

Every effort is made to ensure that members of the Edmonton Police Service serve the community in a safe, professional and respectful manner.

Professional Standards Branch

Vision

Outstanding organizational professionalism whereby all Edmonton Police Service employees conduct themselves in a manner that promotes respect, trust and confidence among all policing stakeholders.

Mission

We will safeguard the public trust and promote confidence in the Edmonton Police Service by using innovative approaches and outstanding customer service to appropriately resolve all complaints of policy, service delivery and employee conduct in a fair, transparent and timely fashion.

If you have concerns about the policies of or the service provided by the Edmonton Police Service, or the actions of a police officer or other police service member, please contact the Professional Standards Branch or the Chief of Police

Police officers and our employees are human and sometimes make mistakes or act in ways that citizens do not understand or do not like. In some cases, these actions are a direct result of their training, an approved police service policy, or are sanctioned by law.

If you have a concern about your interactions with the Edmonton Police Service, please contact the member's direct supervisor, the Professional Standards Branch or the Chief of Police.