Payment

Card Payments
We accept Visa and Mastercard. Please make sure that you include the start date and issue number if they appear on your card. We do not accept American Express. Our site offers secure checkout.

ChequeWe accept personal or business cheques in Pounds Sterling or US Dollars. We also accept Postal Orders, International Money Orders and Bank Drafts in Pounds Sterling.

CashA few of our customers prefer to send cash in the mail. We don't recommend it, but if you want to send Euros, US Dollars or GB Pounds, wrap notes well in paper or foil, no coins, and use registered mail.

InvoiceLibraries, Institutions and our regular customers have the option of paying the invoice amount upon receipt of the book.

VATBooks from Plurabelle are zero rated for VAT purposes (Value Added Tax, Mehrwertsteuer). Some institutions do require the VAT number of their suppliers, even if no tax is charged. Our VAT number is GB 636 84 9300. Librarians, please include your own VAT number with your order so we can generate the correct invoice for your accounting department.

ReceiptIf you have ordered your book through one of the global bookselling sites where we list our stock and if you have paid through their checkout facilities, then your commercial relationship is with this provider and your credit card statement serves as your receipt.

Returns
Your rights as a consumer are protected by European Directive on Consumer Rights (2011/83/EC). This means you have 14 days to change your mind about your purchase. It also means that loss in transit is our loss, not yours. You are entitled to a refund of the cost of the book and the outgoing postage. We do request that you get in touch before returning a book so that we can discuss details. We do request that our customers pay the return postage if they change their mind. If you want to return a book because we made a mistake (yes, it does happen sometimes), then we will be work with you to make sure that you are not out of pocket.