complaints

It's been about six months since the city of Oswego launched a mobile app allowing residents to report problems directly to city departments. The app, which cost $5,000 to build and $2,000 to maintain, has had a reduced number of reports recently, but Common Councilor Eric VanBuren said it has still been helpful for the city.

VanBuren helped get the app passed by the city last fall and said there are more than 400 users of the program. He said the app has been a good investment even though the winter season has reduced the number of reports received.

Members of the Syracuse Common Council are considering beefing up fines for residents accused of disturbing the peace.

These are the kinds of complaints lawmakers hear a lot, according to northside Syracuse councilor Jake Barrett. He says these types of complaints affect the quality of life of city residents, and can be big or small.