For visitors to Palais Mollard:

The Global Museum, Esperanto Museum, and the Department for Planned Languages as well as the Department of Music offer barrier-free access.

For visitors of the Papyrus Museum and the user areas at Heldenplatz:

Admission through the central gate of the Neue Hofburg (use the left ramp, right gate wing can be opened using a special key or registration via the intercom). Appointment possible by telephone: Tel.: +43 1 534 10-511 . Parking spaces for people with limited mobility are available in the short-stay parking area at Heldenplatz.