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Beware of www.canaca.com

Started by
Alexei
, Aug 25 2005 04:28 PM

This topic has been archived. This means that you cannot reply to this topic.

First they tell you when oredering that they need your phone number to call you for confirmation. And here come the first tide:You'll receive this e-mail from canaca.com:

Phone Confirmation

Hello,

We tried calling you with no luck. Please give us a call when you have a minute. Our number is 1-800-823-9410 -or- +1-905-276-0658 for outside North America.

Please note that once you call and speak to a rep they will be able to activate your account for you without any problems.

Best Regards,Canaca-Com Inc.

Now after taking your money, it's you who should call them.

It's Ok, let's continue:

They said that the call is free, and here's come the second tide:THE CALL IS NOT FREE

Once YOU call and confirm, you need to send a dozen of begging e-mails to receive your login.

It's OK. You'll wait 1 week to receive your username and password.

The first week of hosting is great and everything is going fine. But once 10 days pass, your site will stop working, it will cease to exist. You can neither upload nor download, and you'll recieve a new e-mail, so prepare yourself for a third tide:

The IP address of your account has been blocked due to overloading the network by having lots of unusual connection.Please provide us with explanations.

What caused your account IP address to be blocked is using lots of bandwidth at a same time so the network can't handle. As you know, we have clearly mentioned in out TOS (http://canaca.com/contract.html) that you are not allowed to use the network resources more than 10% at a single moment. We had to block your IP address to prevent further disruptions in serving other accounts which are using the same network resources.

Anyway, if you assure us to avoid letting happen of such network abuses, we will unblock your account IP address and resume your hosting account.

See guys, I can only use 10 % of my 200 GB. My 200 GB dropped to 20 GB monthly.And notice: http://canaca.com/contract.htmlThis page is hidden when you place your order. It only appears when they drop your 200 GB to 20 GB.So you need now to accept the new rules, otherwise the hosting will be canceled and you can say goodbye to your money.

What is funny, is that on their home page, they said "30 days money back gurantee if you're not satisfied..."Well this is a big lie. You'll never get your money back.Jusr read the hidden page: http://canaca.com/contract.html:

If the issue is related to something that we did not promise you to provide then this 30 day money back guarantee will not apply.

So dream not of some money back.

Now, if you send more e-mails to protest and asking when your IP will be unblocked, you'll be punished and you'll receive this e-mail:

No, The IP address should be blocked for at least 4 days.

So now I lost my money, my bandwitdh dropped to 20 GB and I am punished for at least 4 days. I don't know what is waiting for me in the next few days.Don't worry, I'll let you know.

cluberti

Posted 01 December 2009 - 01:44 AM

cluberti

Gustatus similis pullus

Supervisor

11,028 posts

Joined 09-September 01

With this many reported "issues" and a site with a lack of contact information, it seems that unless you're already a customer and don't wish to split, simply not doing business with these folks is your best option. Sure another hoster may not be as cheap, but you get what you pay for in this instance it would seem.

submix8c

Posted 02 December 2009 - 11:39 AM

submix8c

Inconceivable!

Patrons

4,582 posts

Joined 14-September 05

FWIW (kinda OT, but more directed at/to Zxian); My bro's website (he's a Minister, as is his wife) -http://www.prodigalministries.biz/Notice the teeny-tiny banner at the bottom ("Yola"). They also provide a paid-for service of some kind. Fair warning, I haven't a clue how to create your own webpage and upload it; they apparently have been using some kind of "tool". Appears that they have to upload files to "elsewhere" and provide links to them, either directly or using "widgets". They chose "biz" since the "com" and "org" were already taken.

j3schmidt

Posted 02 October 2012 - 08:19 PM

j3schmidt

Member

9 posts

Joined 02-October 12

Had a look at x10. Seems pretty decent for a freebie host.

I would also include HelioHost, Zero Dollar ($0.00) Webhost (000 Webhost) and Zymic on the list of good ones. MSFN user Bristol used to have a huge Windows 2000 site hosted with Zymic on one of their subdomains (bristols.zxq.net -- no longer active and not accessible via Wayback Machine), and user Mimo has an informational page about HFSLIP on mimo.zxq.net.

I just signed up for HelioHost and found it pretty decent. 500MB of shared web space (not much wiggle room, but pretty decent for "static" pages) and "unlimited" bandwidth. I'm an aspiring author, and in this day of social media marketing, agents are requiring potential clients to demonstrate their ability to have a "platform," or some sort of Internet presence where they connect with potential readers. I just set up a domain name and have a Google blog externally that I'm setting up too. But the writing is my priority, so for right now a minimal setup ($ free) works for me.