My Cloud Desktop

About the Service

MyCloud Desktop provides a cloud-hosted alternative to the traditional concept of business IT infrastructure consisting of servers and workstations. It does so by migrating all of your applications and data to the cloud, provided as a managed service, rather than through onsite equipment. Workstations are replaced with “thin clients” and server and NAS devices are replaced with cloud-based servers and storage.

This brings countless benefits, including…

On demand scale up / scale down of capacity as required

Removes the need for IT infrastructure refresh cycles (typically every 3 years)

Quick and easy work from home and on-the-go via iPad’s and laptops

Automatic daily backups of all your cloud stored data and desktop

Very low capital expenditure (CAPEX) investment required

Less equipment on-site, reducing the risk of failures and power usage

Significantly lower cost per seat than traditional models

Worry-free, externally, professionally managed infrastructure

Disaster recovery benefits (log in from remote site / home in the event of disaster)

Included as standard (Pilot edition):

A ready-to-use cloud desktop for each user

A full suite of business applications, available through the App Library

Management features

Managed antivirus software, automatically updates every 3 hours

Software updates including Windows and Microsoft Office updates

24×7 service availability monitoring

Service Features & Pricing

Cloud infrastructure layer maintenance support is included with all cloud hosted offerings. Basic operating system updates and management are included at the sole discretion of Your Call Telecom, labour, management and updates relating to 3rd party changes affecting their operation is not included. Support for all software, general support, onsite