Type of Traveler

Rating summary

If you don't care about a view you might have a better nights sleep in the 'back' rooms instead of the circular tower. (LifeAtlasTravel)

Mon Jan 29 07:55:36 CST 2018

Go somewhere else, spend the extra $ for good service. [ no working elevators] (Kateri K)

Mon Jan 29 06:08:26 CST 2018

In Duluth, you definitely want to ask for a room overlooking the lake. You can't beat the view as night falls and the lights come on. (Hemlockheights)

Mon Oct 16 11:03:01 CDT 2017

If you want to view harbor, ask for full harbor view room. (Peggy S)

Fri Oct 06 16:54:52 CDT 2017

Ask for a room with a view of the lake. (Palama88)

Mon Oct 02 08:49:37 CDT 2017

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mikeaK1901EP

Minneapolis, United States

“Lacking a Customer Service Attitude review by mikeaK1901EP from Minneapolis, United States”

Reviewed

September 06, 2017

Trip type:

Couples

The hotel was disorganized and inefficient. The staff didn't seem to have any understanding of what was going on and did not go above and beyond when things did go poorly. The JJ Astor restaurant was great and I absolutely loved the view. The food was great but the service was really slow and they don't seem to be concerned with your needs what so ever.

Stayed

September 2017

Rooms

Value

Sleep Quality

Location

Cleanliness

Service

Review collected in partnership with this hotel

, General Manager at Radisson Hotel Duluth - Harborview, responded to this review,

September 08, 2017

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
Jordan Dols
General Manager

mikecE5365AQ

Duluth, United States

“Outstanding stay at Radisson Duluth review by mikecE5365AQ from Duluth, United States”

Reviewed

August 30, 2017

Trip type:

Family

Hotel Staff went out of their way to make our stay very pleasant. Would recommend this hotel to any family our friends looking for an economical weekend getaway. Close to everything. The improvements being made look great. Only negative for the weekend would be the lack of parking on-site. Nice touch having an agreement with bowling alley next door.

Stayed

August 2017

Rooms

Value

Sleep Quality

Location

Cleanliness

Service

Review collected in partnership with this hotel

, General Manager at Radisson Hotel Duluth - Harborview, responded to this review,

August 31, 2017

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
Jordan Dols
General Manager

R2731CYstevend

“Radisson Duluth - Harbor View review by R2731CYstevend”

Reviewed

August 26, 2017

Trip type:

Couples

Some rooms had sleep number beds in them and the beds were in disrepair so make sure you have a room without those beds as the hotel was changing them out. The hotel staff changed our room and were very friendly and professional. My wife and I found the entire staff to be friendly, professional, helpful and pleasant during our stay.

Stayed

August 2017

Rooms

Value

Sleep Quality

Location

Cleanliness

Service

Review collected in partnership with this hotel

C1548ZIchriss

Mankato, United States

“Old, old, old review by C1548ZIchriss from Mankato, United States”

Reviewed

August 21, 2017

Trip type:

Family

They are asking way too much for a hotel like this. Rooms were very old. I knew when we pulled to the building that it may not be a great stay. Too bad the rest of the hotel isn't kept up as nice as the lobby.

Stayed

August 2017

Rooms

Value

Sleep Quality

Location

Cleanliness

Service

Review collected in partnership with this hotel

, General Manager at Radisson Hotel Duluth - Harborview, responded to this review,

August 24, 2017

We apologize you were not satisfied with the condition of the hotel during your stay. We are in the process of updating the guest bathrooms and the public areas. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
Jordan Dols
General Manager