Senior Business Analyst (m/f)

ABOUT OUR CLIENT Our Client invented the concept of Tax Free Shopping 37 years ago and is now the worldwide industry leader, enhancing the shopper experience and creating value for retailers and partners through a range of products and services. Our Client's Tax Free Shopping solutions allow thousands of retailers, including most of the world's best luxury, fast fashion and department store brands, to quickly and safely offer shoppers savings of up to 20% when shopping in 300,000 stores around the world. Our Client's IT headquarters is located in Vienna.

POSITION

Being the industry and innovation leader in the Tax Free Shopping business, the Client works continuously on improving the service for international travellers and our partners. As a Business Analyst you are playing the role of an internal consultant and you analyse, design and document new innovative Business Processes improvements together with the Business Stakeholders. Being the interface to the technical product and software development teams, you align with the technical teams and ensure the design and development of a cost-efficient solution. You will work on our Client s core products, systems and processes and will be involved in projects to drive new innovations for the Tax Free Shopping industry.

YOUR RESPONSIBILITIES

Act as a consultant for business units and transfer their demands into structured functional and non-functional requirements

Align and collaborate with product managers / software architects / development to design and develop a cost-effective solutions

Lead the analysis of pre-studies to elaborate the cost analysis of new ideas

Support development and quality assurance teams throughout the software development life-cycle

Model business processes according to UML and BPML standards

Communicate effectively across all hierarchies, from senior management to development

Contribute to the continuous enhancement of demand management and requirements engineering processes

REQUIREMENTS

3 years of experience as a business analyst or requirements engineer

Relevant IT educational background - university degree or similar experience

Excellent verbal and written communications skills in English - German appreciated but not mandatory

Distinctive analytical thinking, well-structure with great attention to details and ability to design complex workflows

Team player, customer orientation, high level of commitment and motivation

Integrity, high quality standard levels and good client-facing skills

Experience with transactional systems and inside the financial sector are a plus

WHAT OUR CLIENT OFFERS

Being part of the team working on key projects to drive innovation inside the Tax Free Shopping industry

Opportunity of attending training and gathering experience for your further development and growth

Work in fast-growing international company and industry

State of the art office environment well connected to the public transportation system and with good infrastructure

International environment and inspiring colleagues from many different countries

Employee benefits and team / team building events

Varied, interesting and challenging job

For this position applies a collective minimum basic salary with disposition to overpayment depending on the professional quality and experience. Additionally you can influence your possible target salary positively by your effort and commitment.