Each iOffice module contains a variety of permission levels that allow you to perform your role. For your convenience, we have detailed them below:

Global Site Administration

Only user level with full-site access, rights and administration privileges within the complete iOffice Integrated Workplace Management System (includes all Site Centers).

Center Administration

User level designation granted by Global Site Admin for users with specific Center administration privileges. Privileges include control of user access, center configurations, work flow processes, and module reporting. There can be multiple center administrators and multiple centers.

Manager

Maintain full access to reporting. Managers can submit requests and monitor the status of their jobs, and view overall activity in the center in which they are assigned. Managers can update their individual requests, but cannot make changes to the center functionality or users.

Space & Move

View floors only

Request reports

Create and view scenarios

Cannot make changes permanent

Asset

View inventory

Request reports

Mail

View Receiving and Shipping queues

Add, edit, and remove package alerts

Search mail items

Request reports

Reservations

View all reservations

Operators

User level assigned to receive, process, track, and fulfill requests. The Operator can access all operational functionality related to completing specific requests and Global Site Administrator's can grant additional center administration rights via Module Admin Preferences, but by default, this user level has no rights to dictate functionality or work-flow processes as configured within Customer modules. Module users at this level are granted additional center permissions as listed:

Reservations

Add, edit, and remove all reservations

Customer

Default Access for all (New and Existing) Users unless otherwise specified by Global Site / Center Administrator - Customers have the ability to submit job requests, monitor their individual job requests, and search the history of their job requests.

Module Users at this level have center functionality as listed:

Space and Move

View only access to Space Module Floor Plans

Generate & Submit Move Requests for Self and Others

View and Edit Self-Initiated Move Requests

Service Request

Generate & Submit Service Requests for self and others

View & Comment on Status of Service Request when self is designated as Primary Contact of the Service Request