Energy Suppliers Should Suspend Doorstep Sales Says Consumer Focus

By Cynthia Taylor

The Consumer Focus says that energy companies should follow British Gas and suspend all their doorstep sales activities.

The director of external affairs, Adam Scorer has welcomed the move by British Gas and has called on other energy providers to do the same. He argued that is what responsible companies will do when customers are unhappy.

Mr. Scorer pointed out that consumers have been encouraged to switch at the doorstep often at a higher rate or ever worse package than they had before. He said hundreds and thousands of householders have been placed in this situation.

People in general dislike doorstep selling and often feel pressurized into signing an energy deal when the energy supplier is not offering their best rates cold call sales are not what most customers want.

In the early part of summer Scottish and Southern Energy announced a suspension of their doorstep sales placing many out of work.

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