Hangouts for iPhone and iPad review: Google+ cross-platform messaging service

Hangouts for iPhone and iPad is Google's new cross-platform messaging app that lets you converse with your friends regardless of what phone, tablet, or computer they are using. It features a beautiful, clean design and support for video messaging.

The chat view in Hangouts is very traditional and flat with some subtle shading. Your messages and picture are on the right and everyone else is on the left. All users' chat bubbles are the same color, so only the picture distinguishes users from each other; something I actually like. It's simple

Tapping a user's photo will take you to their profile which includes everything they've made available on Google+, including work history, basic information, education, and more.

Video chatting with Hangouts is super easy, looks great, and also sounds crisp and clear. I had a quick conversation with Rene while he was in a noisy environment, yet I had no problem hearing or understanding him.

Google Hangouts also gives you control over who gets to hangout with you and who must send a request. You can also choose to automatically snooze notifications after 1-72 hours and block specific users.

The good

Clean design

Cross-platform

Group conversation support

Video chat support

Get notifications only once. After you see an alert, it disappears from other devices.

Snooze notifications

Save history

View collections of photos shared from each Hangout

Emoji support

Connect to Messages for Mac with Jabber

Universal for iPhone and iPad

The bad

Requires Google+, a simple Gmail account is not enough

Can't set your status/availability

No sound when new message comes in

No SMS integration. This is not a fault of Google, but rather of iOS API limitations, but it's still a bummer.

The bottom line

If you chat with friends on Google Talk or Google+ often, then Hangouts is awesome and you should definitely pick it up.

Former app and photography editor at iMore, Leanna has since moved on to other endeavors. Mother, wife, mathamagician, even though she no longer writes for iMore you can still follow her on Twitter @llofte.

Actually that's not true. All new phones purchased starting in the next few months will come with this preinstalled. The reason they are not building this into Android is because of the fragmentation. Trying to get the carriers and phone manufactures to update to new versions of Android is like pulling teeth. So they decided to make a push to do the improvements with the apps they make so that everyone can get it. Even if you have Android 2.3 you'll be able to get Hangouts. If they just built it in to 4.3 then no one would get it unless they bought a new phone. Ohh, sms will be integrated into hangouts for Android in the next few months and they'll just have to update the app. Much better way of doing things. And I all am in chrome now with the hangouts add-on and a call came to my phone and it offered to let me take the call on my computer. Very cool. I am a Google voice subscriber.

I gladly give Google my data. Without it Google Now wouldn't work. I understand for Google to make the products they do that I use cost money. They have teams all over the world working to make things I use every day like GMAIL and G Maps and stuff I hope to get someday like Google Fiber and self driving cars. Every company has to make money and if Google ran its business like Apple I'd have to pay a lot of money for the stuff they offer. You think Apple decided to make its own maps because Google is evil. Heck no. They know how valuable location data is and want it for themselves. Google was willing to put navigation into the old app but Google wanted to be able to make something for offering the service because it costs money. They wanted the location data and Apple wanted that for themselves. See the data becomes less valuable when to companies have the same data. They end up on a race to bottom for who will buy that data. If you don't want your data being used so Google can pay for it's products then don't use them.

That's great and all, and I might even use it some time for a group video call, but basically nobody is on Google+ that I would want to contact. So for now, the Facebook messaging feature/app is still the best cross-platform chat tool for me (besides WhatsApp, but that only includes phones).

I did not get to watch the full 3 1/2 hour keynote presentation. But not one of the news reports that I read or heard mentioned GV in any way. Did you hear the keynote, or are you basing your comment on some other info?

But doesn't it use your "data" to send those messages? So carriers will have no problem with that bc instead of going against your SMS, it goes against your data plan (which is the new way the carriers f us). I know there is wifi & there are unlimited plans....just saying GV has to use SOMETHING to send your stuff & no way will carriers not get a piece of that pie (even if it is a very small SMS sized piece in terms of data used)

--on another note, Google Voice is a freakin' godsend for me with work. Being able to call customers while I'm on the road from that # & not have them get my regular cell # (which they would end up calling off business hours) is just great.

I am in chrome browser now with the hangouts add-on and a call came to my phone and it offered to let me take the call on my computer. Very cool. I am a Google voice subscriber. I think this maybe Google voice tied into hangouts. How else would I get the option to take a cell phone call at my computer?

Nothing special, to me! It’s just another IM client that MOST of my friends are not on. Google Chat had some steam when it came out on Gmail. Google took too long to make it mobile and now there are too many other apps or IM clients that do the same thing. Email is dying and a lot of people don’t use desktop mail like they use too which made the use of Google Chat fade. All of my friends are on Facebook and they either message me on FB, write on my wall or text me. I installed this app and deleted it today.

Actually it does work in a very rudimentary way way with GV. I was chatting and I saw a call come in to my GV no on the Hangouts app. However there was no way of knowing that it was coming from my GV no. Sort of perplexing since I thought GV was not integrated.

I have whats app and it's no where near as good as hangouts. Can you do video chats with up to 10 people. Does it allow you to send messages from a computer. Hell, this even saves your chats if you want so days later if you have a group of friends you always talk to you can continue your conversations without manually inviting them back into a group chat. Soory by your wrong on this big time. Also all those people how don't use google +. Who cares. Don't use it. Just sign up and your friends and never use google +. Your just signing up. You don't have to install g+ app. You don't have to log in on the web except to add the people you want to talk to. Once thats done then your done.

And here is another messaging app for no reason.. I think it's cool but at the same time useless.. Like if u can't iMessage someone cause they don't have iPhone can't you just txt them instead of downloading an app that gonna take up space in your phone but does the exact same thing txting would do? I don't understand sometimes

It's really very simple if you think about it for a few seconds. Hangouts is multi-platform, including PCs/Macs, and it works anywhere there is a data connection.

So a Windows user can send a message to a friend who has an Android phone. When the Windows guy goes out, he can pick up the same conversation, with the history fully synced, on his iPhone, even though the Android guy has just got home and switched to his Mac.

I've been playing with this since it came out, and it's good, but buggy.

Messages can be slow to arrive, the badges on the app icon often don't go away when messages are viewed, there are only 2 lines to type into making it hard to type longer messages, and it doesn't work well at all with iOS's standard dragging cursor movement. To cap it all, links aren't even links, they're just text.

But it looks beautiful, and I like how it integrates with G+ and the recently released Hangouts plugin for Chrome on the desktop.

I would have to disagree about having to use google +. I have loaded hangouts on my wifes 5, my daughters 4s and neither had to log onto or into g+. Now granted you DO have to have a gmail account, which in turn has g+ built into it, but neither had to do anything with G+ to get hangouts to work.