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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

We booked for 7 nights at this Hotel, and due to death in the family, checked out after one night only. Instead of getting a full refund of unused nights, we are being offered peanuts of just £53, rather than £600. There seems to be...More

Good day Sarmad,
I want to clarify that you paid a third party company in regards to your reservation at the Cova Hotel. The issue in regards to your refund does not involve the Cova Hotel. The Hotel charged you for the time period that...More

Booked hotel through Hotwire. Great welcome from excellent staff. Warm and friendly. Gave us map over area and informed us where to go and what to avoid. Asked for a quiet room and we have absolutely no complaint. The hotel is situated in Tenderloin area....More

Good day Trude,
Thank you so much for your wonderful feedback of the Cova Hotel. We are so happy that you enjoyed your visit over the Easter Holiday. As a boutique hotel, we truly enjoy doing fun things for our guests . The staff here...More

Arrived in the evening after a very long drive from LA, so my wife and I were pretty tired but we received a lovely welcome from the staff at reception who were super warm and explained everything thoroughly as well as giving us a map...More

Good day Allan,
Thank you for providing us with the wonderful feedback of your visit at the Cova Hotel. We are so pleased to know that you enjoyed the Easter Egg hunt in your King Suite. You were provided with one of the best rooms...More

I booked a four night stay at this hotel Jan 4-7, 2018. My boyfriend and I took the BART and walked 6 blocks to the hotel. I honestly thought we were going to be mugged. The area is littered with drug dealers, homeless people and...More

Good day Barb,
Thank you very much for your feedback of the Cova Hotel. We are truly disappointed that you experienced a rough arrival even before you arrived to the hotel from Civic Center Bart. We truly understand that concerns of the location in which...More

The Cova is an oasis in the Tenderloin district. The lobby and rooms were well appointed and the breakfast was great. Service was excellent. We will be back as family lives close by and this is the best, reasonable hotel in the area. We paid...More

1 Thank Meredith J

Response from Matthew_Salvan, Manager at Cova HotelResponded 2 April 2018

Good day Meredith,
Thank you very much for your wonderful feedback of the Cova Hotel. We are so pleased to know that we are in convenience to your family that lives in the city. We do look forward to serving you in the near future....More

Good day Kat,
So sorry for the delay in response. The hotel is centrally located to many bus stops. Depending on where you are heading, we are less than 4 blocks away for a bus stop where your muni pass can be used. Just... More

Good day Kat,
So sorry for the delay in response. The hotel is centrally located to many bus stops. Depending on where you are heading, we are less than 4 blocks away for a bus stop where your muni pass can be used. Just letting you know that we do have a complimentary shuttle service to take you to Fisherman's Wharf, Union Square, and Japantown/Civic Center Bart. What a lot of our guests are saying about utilizing Uber and/or lyft is true. As a SF native, Lyft is my bestfriend.
As for your luggage, the only time we would charges $2.00 is in the case you would be checking out and leaving your bags over a long period of time. Other than that reason, holding your luggage is complimentary.