The apps for Showtime, HBO etc work great, but the app from STARZ is not supported by Comcast / Xfinity. I called STARZ and they point to Comcast. I have had a few discussions with Comcast / Xfinity (on the phone as well a chat sessions) and am told that it is the fault of STARZ. Would someone please fix this? To watch STARZ on my smartphone and requiring us to log into Xfinity first is very difficult and annoying, please allow the direct app like you do for Showtime, etc.
... View more

In order to improve the customer experience, customer satisfaction, and thus customer retention, it would D help if Comcast was able to port the recordings from a DVR and the associated external drive to a replacement DVR system. Today, when a DVR's drive requires service or replacement, all legacy recordings are lost. This is an issue which could be solved by Comcast providing such a service. If the service were performed by Comcast in a controlled environment, copywrite issues should not be violated and this the data should be able to be retained.
... View more