We make a point to know our customers so they can know theirs better

Although data analysis for marketing purposes is relatively new, there are now numerous companies that sell data and associated services to businesses. The problem, though, is that while plentiful, often much of this data is worthless – because it’s old, unreliable, or just not relevant.

Most companies don’t work closely enough with their customers to find the right data, and once they make a sale, they often don’t care whether or not it was useful. However, this is where BDEX stands out from the pack.

The BDEX difference

At BDEX, we take a consultative approach with our customers. This involves getting to know them in order to get a clear understanding of who their customers are and who they’re trying to reach. But we also dig much deeper. To determine if someone is an ideal prospect for our clients, we look at behaviors and intents.

Are individuals in the process of looking for a business’s specific product or service? If so, how and when are they searching? It’s at that point that we look at the data signals that indicate certain behaviors.

When we identify the right data signals, we start building the proper filter for our customer. In addition to the exact signals, we also look at a specific geographic region. One of the best aspects of our process is that it’s almost completely turnkey. We make it extremely simple for our customers. And once the filter is built, we start sending them data that is very easy to read and utilize.

Comprehensive reports

Our team of data experts creates and distributes regular reports for our customers. These involve the agreed-upon signals and geographic region that show how many consumers can be reached per month, along with their costs. They can also get files daily, monthly, or weekly with the names, addresses, phone numbers, and emails of the people whom they want to market to.

Real-time behaviors, not predictive analytics

One company we work with does a lot related to the furniture industry. After determining who their customers are and who they want to target, we thought about when people decide to buy furniture. Often this is related to certain life events, such as when someone has a baby or when they move. We began to identify the signals that show that someone may need new furniture. And, unlike most data companies that use predictive analytics, we look at real-time behaviors.

For example, if someone visits a real estate website, we will know it almost as soon as it happens. This could be an indication that now is a good time to reach this person, as new furniture often accompanies a home purchase. And when it’s coupled with other real-time signals – such as actively shopping at a competing furniture store – the data becomes incredibly precise and powerful.

In addition to businesses that sell furniture, this information is also relevant to financing companies. Before someone moves – or even before they buy a new home – they can be presented with financing offers, giving them an incentive to go to a specific furniture store when they’re ready to buy.

Quick adaptations

We understand that our success is based on the success of our customers, which is why we don’t just supply data and walk away. We always make a point to follow up to talk about their marketing results. If things need to be tweaked, we will make the necessary changes or adjustments. In most cases, customers want to expand what they’re doing with us because they see how effective it is.

If your company’s marketing efforts are too broad, BDEX can help you narrow them so you are just targeting customers who are ready to buy right now. Contact us to get started.

5 things that set BDEX apart

Customer data drives so much of our commerce. The ability to collect and track information on buying habits, online search activity, and past purchases, as well as personal and demographic data such as location, age, gender, occupation, and marital status, means we know more about consumer activity – and consumers themselves – than ever before.

And while there are many data companies and various sources out there, BDEX’s platforms and services work in a different, better way. Here are four things that set us apart:

1. Real-time targeting

BDEX offers market-driven information with consumer scoring, customer purchasing information, and real-time data based on recent Internet search activity and purchases for everything from airline tickets and cars to apparel and furniture. We also have to ability to collect data via Point-of-Service (POS) systems from brick-and-mortar stores, as well as geofencing technology, a location-based service that uses GPS, RFID (radio frequency identifiers), Wi-Fi, and cellular data to track stores that consumers have visited.

This information is gathered the moment a prospect starts shopping, allowing you to target individuals who are already in the market for your product or service. You can create personalized messages or even develop new offers that speak directly to customers’ needs. No matter your business or industry, we have data that can help you reach your target audience at the very moment they are looking.

2. Accurate, specific, and processed data

One problem within our industry is the overuse of data. Many companies collect or buy the same data from the same sources, so information simply gets passed around. It often comes in a variety of files and formats that must be aggregated and categorized, which can lead to errors or significant manual work to find what you’re looking for. BDEX avoids this time-consuming, error-prone method by immediately sorting and identifying the data points that come into our exchange platform to ensure its accuracy and relevance to our clients.

3. Data downloading, uploading, selling, and management made easy

Most data exchange companies that are interested in purchasing your data require you to organize and format this information in a certain way, within a custom set of distinct parameters. BDEX simplifies the process of you monetizing your valuable data with our Platform as a Service (PaaS). Our system eases managing and formatting your data, and can even transmit it to buyers according to their required specifications.

In addition, our Data Download Module allows you to select and download the data you buy from BDEX straight from us – and only in the format in which you need it – rather than deal with an email file or a data set that is non-specific. You can reuse data that was saved from a previous campaign or simply use the latest leads for an entirely new effort. Files are available in CSV or XML formats, which are easy to open and use on almost any device.

4. Cross-device matching

Our data gives you the ability to market to consumers via multiple devices and channels, including email, social media, direct mail, and mobile. We utilize information from more than 75 vetted partners and 400 million mobile-to-email ID connections – matching up different sources with the same consumers on different devices – to help you find and target prospects across different platforms.

5. The BDEX Data Exchange Platform

BDEX manages a complex data exchange that ingests real-time info from disparate sources and integrates them – and it has access to unique data from our partners who contribute to the platform. This means our clients get unique, highly-targeted, and actionable marketing information that they wouldn’t otherwise have access to. The BDEX Data Exchange Platform features real-time data collected from over 700 million device ID connections and more than 900 billion data signals.

Call us at 917-410-6616 or send an email to info@bdex.com to start putting this information to work for your business.

How BDEX’s Platform as a Service helps you easily monetize your customer data

Managing data can be complex. If you are trying to monetize data you’ve gathered, or just keep it organized when it comes in from discrete sources, it can take hours of work just to synthesize it in a usable and meaningful way. And even then, every bit of it has to be tailored to suit the formats of the various platforms on which data can be monetized.

Data is a major business and an extremely valuable commodity that some are willing to pay good money for. So, when companies collect data and lack a way to properly monetize it, they are basically sitting on a deposit of gold with no equipment to mine it.

For example, a food delivery service could collect a good deal of information about their customers: spending habits, location, and the best contact methods. Unless that business is monetizing its data, however, it is not properly leveraging a potential revenue stream.

Unfortunately, many companies do not have the internal infrastructure needed to organize and monetize their data. It can be a challenge to track information, gather it from across networks and services, make it uniform if derived from different systems, and then present it in a way that can earn revenue. In fact, data is often only used profitably by many companies through their own marketing efforts or to enhance products and services, as selling to other companies can be somewhat complex.

You need a platform to organize and monetize your data

One way to meet this need is through the creation of a unique platform for data monetization. Companies gathering large amounts of data can hire developers to build a platform capable of sustaining the kind of data collection they want, one that then formats and sorts it for monetization. Unfortunately, as they gather more data, the platform necessarily becomes larger and more robust, requiring more effort and tools to maintain it. The data must also be tailored to the individual platforms that purchase it. This can get rather expensive.

This is where BDEX’s platform for data collecting and monetization comes in. Our Platform as a Service (PaaS), available to companies of all sizes and specialties, is built around managing data in such a way that marketing, as well as monetization, become easier and more efficient. Rather than trying to design an in-house solution that deals with the various formats and qualities of data (taken indirectly and/or and from third parties), BDEX is able to synthesize this data into an easy-to-use format.

To monetize data, it is typically sold to common third-party data buyers. Each of these entities requires customers to organize it and format it in a certain way. Data sellers must conform to each distinct set of parameters, including how often you can update the data and how it looks.

Platform as a Service (PaaS) simplifies this process. It already has all the functionality one could want in a platform that is custom-designed to monetize data. It can capture information in real time, manage that data in an efficient and organized way, and even transmit it to third parties – preformatted for specific data buyers. It interfaces with all kinds of data collection and purchasing systems, including those set up for mobile devices. All of the data you collect is entered automatically into the system and can be quickly plugged into external systems such as LiveRamp.

One of its features is its ability to authenticate duplicated data. If data is collected for the same user more than once on different sources, those occurrences will be used to verify the information and then gathered into a single identity to avoid unnecessary redundancy.

This system allows companies to take complete control of their data, keeping it organized and monetized as a way to gain passive revenue. No programmers or database developers required.

Like most BDEXservices, this is a subscription model available to all sorts of companies for a monthly fee. To learn more, contact us.

Now you can find your customers anywhere, anytime

Attracting potential buyers to a service or product has always been one of the primary challenges of any business. For years, the most common approach utilized poorly-targeted outbound methods – TV commercials, display ads, bulk direct mail, and similar vehicles.

Recently, there has been a move toward inbound marketing, which is focused on creating online content that lures in customers. And while all of these tactics can be effective, what if there was an even more precise way of reaching prospects?

What if you could get what you’re selling in front of someone at almost at the exact moment they’d be interested in purchasing it?

Using data for real-time mobile targeting

Right now, about 78 percent of Americans use a mobile device, and the total number of people who own at least one worldwide is 3.7 billion. It’s no wonder that online searching and sales using a smartphone or tablet have skyrocketed in recent years – and that these figures are only increasing. This is why smart companies now put an intense focus on mobile marketing.

How BDEX can connect you with customers

At BDEX, we can give your company real, actionable data that makes people aware of what you’re offering when they’re looking for it. We do this by allowing a business to see someone’s buying and search activity across all of their devices.

How it works

When a person does something like download an app, this connects that particular device to their email address or IP address. This uniquely ties that individual to that device.

This information is then captured in a database called a Device Graph. Other databases will then be checked to find the same unique identifiers, along with information volunteered by the individual, including their name, address, or phone number.

The benefits to a marketer are obvious; not only do they know what a person is planning to buy, they’ll know the devices they use as well as their contact information. This allows highly personalized and precisely-targeted marketing campaigns.

Find customers online and off

Wouldn’t it be nice to know who’s buying from your competitors? You can. In addition to discovering what people are planning to buy, you can also find out where they’re shopping.

This is possible with geofencing, which involves setting up a virtual boundary around a specific geographic area. Using software or an app that utilizes things like GPS or even just Wi-Fi, a business will know when a mobile device enters this boundary.

Not only will you be able to see where someone goes – such as to one of your competitors – but it may be tied to if and what he or she buys. This information is valuable on its own – but geofencing combined with other actionable data allows a company to send out immediate notifications about their own specials or deals.

How to get even more personal with your customers

Personalization could be the most important component of marketing these days. Almost 80 percent of consumers say that unless an offer from a retailer has been personalized based on their previous actions with a business, they won’t act on it.

While email is still a good way of reaching people on a personal level, texting has proven to be much more effective. The open rate for emails is about 22 percent. Texting, on the other hand, has an open rate of around 98 percent.

Another benefit of device matching is that it allows you to dynamically serve display ads to that device on the media that these individuals use. Someone who is searching online for a specific product or service will see your message, at the exact time they are ready to buy.

BDEX will give you real insights that convert

If you’re tired of wasting time and money on poorly-targeted marketing campaigns that bear little fruit, it’s time to start doing things differently. BDEX can help you easily find your ideal customers when they want to buy. And more often than ever before, that means reaching them on a mobile device.