CANANDAIGUA — The City of Canandaigua Police Department is investigating an armed robbery that occurred at about 9:15 p.m. Wednesday, Nov. 20, at the AutoZone on Eastern Boulevard.

One victim was tied up while the other was forced to turn over an undetermined about of cash at gunpoint, according to the city police.

The suspect is described as a male, about 6 feet tall, approximately 200 pounds; and wearing all black clothes, a black mask, black hat and dark tinted sunglasses.

Ontario County Sheriff’s Office was called in to help at the scene, Sheriff’s Lt. William Gallagher said Thursday morning. The office sent its K9 unit and patrol cars that blocked off the area for security, he said. City police are handling the investigation, Gallagher said.

The AutoZone on Eastern Boulevard is part of a national chain that sells vehicle-related products including tools, equipment and accessories. A person who answered the phone at the business early Thursday morning said the store was not open at that time and he could not comment on anything.

Anyone with information is asked to contact the City of Canandaigua Police Department at (585) 394-3311.