A: Once all of your sales are complete, your items will be automatically combined. It is required that you check out after the last winning sale. Please do not attempt to check out until you have completed and won all your items.

Q: How is combined shipping calculated?

A: Additional shipping cost is added for each additional item. For example (for domestic orders), if you order 4 items, the 1st item will cost $4.95 for shipping, the 2nd will cost $1.25 for shipping and any subsequent items will cost $1.25 each for S&H. Therefore, the total S&H cost for 4 items is $8.70.

Please read our shipping policy thoroughly. If you do not agree with our policy please refrain from offerding. Even with shipping added, you are still getting an unbelievable deal on one-of-a-kind jewelry. You won't find better prices on these unique pieces anywhere on the internet or in a retail store. Please be considerate of our S&H polices before leaving any response and detailed seller ratings (Stars). If for any reason you are not satisfied with your purchase, please let us know. Our best efforts will be made to ensure your satisfaction.

Q: How long can I continue to offer before I have to pay?

A: We require payment within 10 days after the first sale closes. Automated payment notifications will be e-mailed to you, however if you are in the process offerding on additional items, please ignore the messages.

Q: What are the delivery times?

A: Domestic orders can take 2-10 days for delivery. International orders can take 10-20 days, sometimes longer, depending on the country.

Q: Am I responsible for international duties and customs fees?

A: Inernational buyers are responsible for duties, customs and or taxes on your order.

Q: What is your return policy?

A: You can return the item back to us within 14 days if you are not satisfied, we will refund the purchase price only, we cannot refund shipping and handling. Sorry, we do not offer exchanges. Please contact us for return instructions.

Q: I didn't win the item I was offerding on, do you have any more for sale?

A: Most of our jewelry is one of a kind, however there are similar items, but you will need to do a quick search in our store. You can search the same exact listing title in our store and see what comes up.

Q: Can I have my ring resized?

A: We do not resize or customize the items we have for sale. A jeweler can probably resize our rings, however it's up to the discretion of the jeweler, as some rings can be damaged from being sized.

Q: How do I convert the American ring sizes to my country's size?

A: Please click here for an online ring size conversion chart.

Q: What is Copper Turquoise?

A: Copper turquoise is a reconstructed turquoise with copper filing and color treatment.

Started in 2007, Ana Silver Co. has flourished into one of the top retailers for gemstone studded silver jewelry. We have large selections of one of kind bracelets, earrings, pendants, necklaces and rings. We stock over 100,000 pieces of unique jewelry, and we add new pieces to our store daily. Our jewelry is made from the finest sterling silver and high quality semi-precious stones, you will not find better quality or value with any other retailers. Your satisfaction is guaranteed!