5 TERMS AND CONDITIONS Institut Supérieur Privé Registration There are several ways for you to book your ACCORD course: Online at or By post, just send us the registration form and the full amount. By fax or , (as an attachment). Please note that no registration is guaranteed until we have received your payment. For payments by bank transfer, please attach a copy of the bank transfer order to your registration form. However you choose to pay, don't forget to state the name of the student, the course dates and the school's invoice number. You must be at least 17 years old to book. Students under 18 must attach a parental authorisation form to the registration torrn stating the contact details of the next of kin (in case of emergency), the hours allowed out in the evening, authorisation to proceed with any necessary medical and/ar surgical intervention, and insurance for the length of stay (see Insurance). Accommodation booking fee We charge 80 euros for finding and organising your accommodation. This fee is payable on registration. In case of cancellation this fee is non refundable. If you choose to change your accommodation during your stay, you must pay the 80 euros booking fee again. If you have not booked accommodation through the school and during your stay or on arrival in France you decide to make the most of ACCORD's services to change accommodation, you must pay a 150 euros administration fee. Booking confirmation When you book, you will receive by , post or fax your booking confirmation and an invoice detailing payment received. All courses and accommodation fees are due and must be paid in full when you book your stay. Visa If you wish to stay for over 3 months and you are a national of a non-eu member country, you must request a long stay visa (or long term student visa). To receive a booking certificate you must pay for all course and accommodation fees when booking.we only accept payment by bank transfer. Payments by credit card are not accepted. Cancellation If your visa is refused the school will refund the amount received in full, minus 250 euros in administration fees and 50 euros in bank charges, after receiving the original document from the French Embassy.We only accept original documents from the French Embassy. Copies and photocopies will not be accepted. Refunds will only be made by bank transfer. If you cannot come for medical or professional reasons (we must receive a doctor's certificate or a certificate from your company by post), we will postpone your stay for a period of 12 months on receipt of the certificate.no refund will be offered. Cancellation conditions - If you cancel your stay over 4 weeks before your course is due to start, ACCORD will refund you 50% of the payment received minus 250 euros in administration fees, 80 euros in accommodation fees and 50 euros in bank charges (10 euros for EU nationals). - If you cancel your stay 3 or 4 weeks before your course is due to start (Monday for the course, Sunday if you have requested accommodation), ACCORD will refund you 40% of the payment received minus 250 euros in administration fees, 80 euros in accommodation fees and 50 euros in bank charges (10 euros for EU nationals). - If you cancel your stay 1 or 2 weeks before your course is due to start (Monday for the course, Sunday if you have requested accommodation), ACCORD will refund you 20% of the payment received minus 250 euros in administration fees, 80 euros in accommodation fees and 50 euros in bank charges (10 euros for EU nationals). - No refund is available after the course start date (Monday if you have booked a course, Sunday if you have booked a course and accommodation with ACCORD). Refunds will only be made by bank transfer. If ACCORD has to cancel a course, you will be refunded for the payment received in full. Lateness So as not to disturb class, students who arrive over 10 minutes late will have to wait until break time to join their class. ln case of absolute necessity and in exceptional circumstances, the Teaching Staff may allow students to join class. Absence/lnterrupted training By booking with ACCORD you commit to attending classes and respecting the school's Rules and Regulations. In case of absence during class time (excluding absence due to medical reasons and on presentation of a doctor's note) you will not be refunded or compensated for lessons you have missed. If you stop or interrupt your course and/or your stay in France of your own free will, you will not be refunded or compensated. Behaviour ln case of bad or abnormal behaviour, ACCORD has the right to dismiss the student at any time, with no refund or compensation. Personal spending We recommend that you get an international bank card an /or travellers cheques. 14, Boulevard Poissonnière Paris - France - Tél. : +33 (0) Fax +33 (0) /

6 Image use ACCORD rnay take photos of the students to be included in promotional material (brochures, websites, catalogues, etc.) unless the student or his/her parents say otherwise. This refusal must be stated when booking. Claims Only the school's management has the authority to make the decision to refund or postpone missed courses. Any claims concerning services rendered by ACCORD and FORUM-ACCORD should be made by registered mail addressed to the headquarters of FORUM-ACCORD, 14, boulevard Poissonnière, Paris, France.,Any claims should be made during the week following the end of the course. ln case of litigation the parties agree that the cases will be judged under the jurisdiction of the Paris Courts. Insurance ACCORD refuses responsibilily for theft, damage or loss of students personal effects. Both parties agree that ACCORD will not be disturbed in this matter. Before coming to France you must check that you have been insured. Any student under the age of 18 must attach a copy of his/her insurance policy to their booking form. For those who are not yet insured, ACCORD recommends AVl lnternational, a company specialising in language stays abroad: AVl lnternational (Paris), Tel: , Fax: , When you contact them, please state that you are attending a course at ACCORD. Lessons will not take place on public holidays and are non refundable: The school will be closed April 21 st, May 1 st, May 8 th, May 29 th, July 14 th, August 15 th, November 11 th and from December 20 th 2014 to January 4 th 2015 included. The school will open on Monday, January 5 th Prices The prices stated on the website are applicable from 01/01/2014 to 31/12/2014. Payment To book with ACCORD you must return the registration form accompanied by the full course and accommodation fees. You will receive an invoice stating payment received. If paying by bank transfer, please attach your registration form to the bank transfer form. PAYMENT METHODS Payment must be made in euro. You can pay by : Credit Card (Visa, MasterCard, Eurocard) Pay in monthly instalments at no extra charge! ACCORD now gives you the option of paying for your course/stay by credit card in monthly instalments at no extra charge! You choose the number of instalments and amount you pay every month. For further information about this new facility, please go on Cheque or Eurocheque made out to FORUM-ACCORD Bank Transfer For payments by bank transfer please add 10 euros to cover bank charges (50 euros for non-european countries). Our bank details : Crédit Coopératif 102 Boulevard Magenta Paris - France Please make the transfer payable to : FORUM-ACCORD Bank code: Agency code: ACCORD École de Langues Account Number: Swift code: CCOPFRPPXXX IBAN Number: FR Important : However you choose to pay, please don't forget to state the name of the student, the course dates and the school's invoice number. 14, Boulevard Poissonnière Paris - France - Tél. : +33 (0) Fax +33 (0) /

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