Special ticketing guidelines for Tropical Storm Pabuk

Latest update: 07 Jan 2019 15:45 HKT (GMT+8)

Due to Tropical Storm Pabuk with immediate effect, rebooking and rerouting charges will be waived for all tickets issued worldwide (irrespective of fare type) on/before 8 January 2019 for travel with Cathay Pacific/Cathay Dragon confirmed booking arriving to and departing from Koh Samui (USM) between 5 January 2019 and 8 January 2019.

1. Cathay Pacific/Cathay Dragon tickets

a. Cancellation and Refund

No waiver on cancellation, and refund charges.

b. Rebooking/ rerouting

Rebooking/ rerouting charges will be waived on conditions that:

Such requests are made on/before 8 January 2019 and before departure, for travel with Cathay Pacific/Cathay Dragon confirmed booking arriving to and departing from Koh Samui (USM) between 5 January 2019 and 8 January 2019.
No-show passengers are not eligible for the waiver.

Revised (NEW) travel date must be on/before 20 January 2019 and subject to flight availability.
In which case, the ticket expiry date will be adjusted accordingly.