9 am to 10 pm EST.
Email always works as well as Greg's Guitars is only a phone call away.770-337-9679

Payment

Direct wire transfers,U.S. bank money orders/cashiers checks,USPS money orders, Call for other forms of payments.
~ Layaway is welcomed ~ 10 % non refundable payment to place a "hold" on any gear Greg's Guitars has for offer ~ $45.00 written evaluation or insurance estimate of your guitar or amp .770-337-9679

Shipping

Greg's Guitars will ship anywhere worldwide , shipping is buyers responsibility as is insurance , all equipment will be properly packaged for shipping and the tracking number provided to buyer, Greg's Guitars assumes no responsibility as to any damage incurred during shipment , so insurance is highly advised. We do not forge customs forms for pricing, all duties,taxes and import fee's are buyers responsibility. Due to C.I.T.E.S regulations customer responsible for guitar customs clearance and Greg's Guitars assumes no responsibility for any customs seizures or refunds due to such. International shipping requiring EEI verification additions fee's do apply. 770-337-9679

Returns

Ironclad transactions, happy clients. Customer tastes and hearing does vary ,so any returns due to "tone" or "feel" or "sound" or "set-up" can not apply as a refund ,but only on the items condition as NOT being described ,So please ask all and any questions before you purchase.We will go over the entire guitar hands on before your purchase to insure you are totally satisfied even before you get your guitar.All amp sales are final as with most dealer policies. restocking fee applies.. Call for those details.~ layaway welcomed~Consignments taken ~utilize skype and see your next purchase before you buy.10% return fee plus shipping on all returns.