Contents

Back Up

The best thing to do if your game does not work as it should is to find out if the problem is caused by something in your user files. This could include something you have downloaded, or it could be a corrupt sim, lot, or other file. Often it's a hack or just an object interfering with your game. Without knowing which one it is, you may have to test all of your user files - but in doing so you can end up messing things up.

Because of this, you should back up your data before you do so.

Making Back Ups

For full instructions on how to create a backup of your user data - and how to restore from your backup if something goes wrong, see: Back Ups.

Next Step

Now that you have made a copy of all your user data and can be sure that your sims and neighborhoods won't be affected in this process, it's time to remove the folders that are most likely the problem.