Sudden slowdown in broadband Download speed

Alcatel Speedtouch 510 supplied by, and connected to Demon. Should be running at about 4Mbps but about a week ago I noticed a sudden drop in speed to about 150kbps !! Demons answer was "power off and on twice then wait 3 days" I have done this twice with no result.
I ran the BT test routine (it is on a BT line) which came up with the following data:-
Your DSL connection rate: 3744 kbps(DOWN-STREAM), 832 kbps(UP-STREAM) IP profile for your line is - 135 kbps Actual IP throughput achieved during the test was - 104 kbps

Obviously it is this "IP profile" setting which is wrong, and I am sure that there must be some way so set this correctly from my PC. I would appreciate your advice please.

I have alread done this and posted the result in my question download is 110kbps and upload is 680kbpsI have alread done this and posted the result in my question download is 110kbps and upload is 680kbps

I have already approached the provider as described in the question, with the results described there.I have already approached the provider as described in the question, with the results described there.

No, I have never heard of torrents, and never download such stuff the line is simply used as a connection for email and the odd bit of web work.No, I have never heard of torrents, and never download such stuff the line is simply used as a connection for email and the odd bit of web work.

I only had two numbers in the test and I gave you both of these in my last reply.

Does nobody know anything about the Alcatel router which lies at the heart of this problem? I can test a million times, but the answer is always the same, and Demon tells me the problem is with the router setting.

I do intend to go over to a 20Mbps fibre connection but this is going to take until after Xmas and I would like to get some reasonable use out of my present connection until then.I only had two numbers in the test and I gave you both of these in my last reply.
Does nobody know anything about the Alcatel router which lies at the heart of this problem? I can test a million times, but the answer is always the same, and Demon tells me the problem is with the router setting.
I do intend to go over to a 20Mbps fibre connection but this is going to take until after Xmas and I would like to get some reasonable use out of my present connection until then.

Hi go here, http://www.dslreports.com/stest, then run the tests on the site, if you aren't getting what you are supposed to, try the DR tcp, you can manually adjust the mtu's and the rwin, those are really the only ones you will see much improvement, but everything you need is on that sight. Are you running a router? if so use different port for your torrent as the block the default ones, let me know if you get things right, take your time, everything you need is on that site, been using it for 10 yrs, peace,Gym

I mentioned that also in my answer if running a router you probablly need to enter the settings and manually set them to the correct ones they gave or should have provided for you. Look in the router should be something like 198.162.1.1I mentioned that also in my answer if running a router you probablly need to enter the settings and manually set them to the correct ones they gave or should have provided for you. Look in the router should be something like 198.162.1.1

This isn't so much a solution as it is a note. You obviously know quite a bit about what you're talking about so I'm assuming you have had your run-in with torrents.

A lot of broadband companies, both DSL and cable (I use comcast) are putting a choke on users downloading torrents. This is their legal solution to legal ramifications from "allowing" their customers to download music, apps, etc illegally.

Hypothetically speaking, since torrents are not encouraged, the only way to circumnavigate the problem is to download from encrypted users only. Usually in preferences.

3744 kbps is correct for 4MB which is around 4000 kbps. Seems there is no problem.Your DSL connection rate: 3744 kbps(DOWN-STREAM), 832 kbps(UP-STREAM)3744 kbps is correct for 4MB which is around 4000 kbps. Seems there is no problem.

there should be a reset button in the modem, hold it down for 30seconds to restore the factory default settings incase you have somekind of a ip profile which limits the speed to 130Kb/sthere should be a reset button in the modem, hold it down for 30seconds to restore the factory default settings incase you have somekind of a ip profile which limits the speed to 130Kb/s

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Draw a box over the problem!!

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Sounds it is your modem. I had a similar issue with my old one. I had a westell 6100F and now have a 6100G that helped. My company had to replace about 150 of line about 1000 Ft away from my house. The cable was in a storm drain and it was getting wet and interupting my internat connection.

what ip are you referring to? most internet service providers provide dynamic ip addressing to their residential customers and dynamic ip addressing means that your ip address will be changed periodically. Static ip addresses (ip adoes not change) is usually provided for business consumers. as for the speed, if you subscribe to 4Mbps speed package, what it actually means is that you willbe getting UP TO 4Mbps speed. that would explain why your speed goes down. you will not always have 4Mbps.

open the web browser, type in "10.0.0.138" without the quote in the address bar, press enter. that should bring you the the log in screen of the speed touch.
type in "admin" with password of "SpeedTouch" S and T are capped.
to configure the DSL go to the following link and select the configuration you are look for.http://www.grandecom.net/site-file.php?fid=37

Connect your wireless modem router
Sign on to AOL.
Download the AOL Easy Installer for Thomson 576 Wireless Modem Router.
When prompted to save the file to a location select an appropriate place (desktop is a good example).
Once the AOL Easy Installer is downloaded, double click the file: ST_V1.exe
This will launch the modem router installer and show the "Welcome" screen.
Click the Start Installation button to continue. If you wish to cancel, click the Cancel Installation button.
Read the next page carefully. The text advises to close any running programs, ensure to close your AOL software also. Click Next to continue.
Please Note:
Connect a DSL filter to each telephone socket that is in use for telephones, dial-up modems and fax machines, etc.
If you require additional DSL filters, order online at AOL Keyword Broadband Extras.
Notes:
Ensure to use AOL 8.0 or above.
The AOL account to be used for the modem router set up must be a General (18+) account.
This installer is not supported with a modem router containing beta firmware.