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FOR CALIFORNIA BUYERS: The current state sales tax of 9.50% will be automatically added to your order at checkout.

Returns & exchanges

I gladly accept returns, exchanges, and cancellations

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within: 12 hours of purchase

Returns and exchange details

If you are not happy with your purchase for any reason, I will refund your money within 30 days of sale (minus the shipping cost) once I receive the item(s) back from you in their original condition. If there is any problem with an item, please contact me prior to leaving feedback so that I can make it right. I will be happy to work with you and want you to be more than satisfied!

Questions about your order?

Please contact me if you have any problems with your order.

Shipping policies

I ship via United States Postal Service, to the address listed on your Paypal or Etsy account. If you would like your package shipped to a different address, please add that address to your Paypal or Etsy account before placing your order, and then choose that address when you place your order.

For orders shipped within the United States: I ship Monday through Friday, USPS First Class mail, with Delivery Confirmation included in the shipping cost. For faster delivery, Priority Mail 2-3 Day is available as a shipping upgrade. Just choose that option at checkout.

For orders outside the United States: I ship Monday through Friday via USPS First Class Mail International. No insurance or delivery confirmation is available with this shipping method. If you would like one or both of these services, shipping will need to be upgraded to Priority International or Express Mail International at an additional cost. Please contact me for the price.

** Please note: international orders can take up to 6 weeks to arrive in some cases. It usually arrives much sooner, but sometimes the package is held up in the Customs department of your country. If you need to guarantee delivery within 3-4 days of your purchase, Express Mail International is available for an additional cost. Please contact me for the price prior to purchasing. **

Buyers are responsible for any and all duties and customs charges that may be incurred.

Please note that I cannot ship to Italy, Brazil, Germany, or India because of the high frequency of lost packages from the United States to those countries.

I ship via United States Postal Service, to the address listed on your Paypal or Etsy account. If you would like your package shipped to a different address, please add that address to your Paypal or Etsy account before placing your order, and then choose that address when you place your order.

For orders shipped within the United States: I ship Monday through Friday, USPS First Class mail, with Delivery Confirmation included in the shipping cost. For faster delivery, Priority Mail 2-3 Day is available as a shipping upgrade. Just choose that option at checkout.

For orders outside the United States: I ship Monday through Friday via USPS First Class Mail International. No insurance or delivery confirmation is available with this shipping method. If you would like one or both of these services, shipping will need to be upgraded to Priority International or Express Mail International at an additional cost. Please contact me for the price.

** Please note: international orders can take up to 6 weeks to arrive in some cases. It usually arrives much sooner, but sometimes the package is held up in the Customs department of your country. If you need to guarantee delivery within 3-4 days of your purchase, Express Mail International is available for an additional cost. Please contact me for the price prior to purchasing. **

Buyers are responsible for any and all duties and customs charges that may be incurred.

Please note that I cannot ship to Italy, Brazil, Germany, or India because of the high frequency of lost packages from the United States to those countries.

Additional policies

If you have any questions about an item, feel free to contact me and I'll get back to you within the day. If there's something you have in mind but don't see it in my shop, please ask, because I might have it in my vast bead collection, some of which I haven't listed.

Thanks again for stopping by my little corner of the virtual world!

Please also visit my other shop for handcrafted jewelry: mindielee.etsy.com

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.