If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard DeliveryOrders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold DeliveryThreshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home DeliveryIn-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:

Swatch ShippingBallard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

Excellent
I am extremely pleased with this table. Since I do not have much room next to my favorite chair, I can roll it in the corner of my living room when no longer needed. The workmanship and looks are excellent considering the price of the table.
I would recommend this table to anyone short on space.
June 6, 2011

Great occasional table
I purchased two black Ethan tray tables and I'm delighted with my selection. They are very versatile, for the living room or even a bedroom. Nice and sturdy, easy to assemble, and looks good in a traditional, transitional or contemporary setting.
June 6, 2011

Looks nice; doesn't move easily.
The tray table looks nice and as advertised. I like the color. The casters don't work too well though so it doesn't move easily. I bought it for staging vacant real estate listings.
May 15, 2011

Lovely end table.
Sleek, classy design. Very sturdy. Fits well between our his and her recliners, great for the remotes and reading materials.
May 4, 2011

Nice table for any room.
Item shipped fast and was easy to put together.
Would recommend it.
April 28, 2011

Easy to assemble, Versatile
I love the Ethan tray table. It was very easy to assemble and has the option of inverting the 2 lower trays to use with a smooth top or with with edges. It rolls easily for serving. I use it as a wine table next to my dining table with bottles on the top shelf and glasses on the lower shelf. We have also used it to serve birthday cake.
April 7, 2011

Great quality!
The Ethan Tray Table exceeded all of my expectations! I purchased it to sit between two leather chairs in my living room and it's perfect! The tray on top of the piece is great when entertaining and the shelves underneath are just the right size for a few picture frames!! It was very easy to assemble and the quality for the price proved to be a wonderful value!!
March 30, 2011

happy in indy
i really have enjoyed this tray table. it has great style and it is the perfect size for my smaller space.the hardware on the legs makes quite a statement. the price was right, just what i was looking for!!! suz from indiana
March 22, 2011

PERFECT TABLE
If you're looking for a small, stylish and very useful table, this is the one.
It's the perfect size and being on rollers, can be moved to whereever it's needed.
I just love it!
March 17, 2011

versatile and attractive
The feature I like the most about this table is the removable top tray. It works great with a leather ottoman, providing a handy, quick tray for drinks or food. Fits perfectly between a couch and chair.
March 17, 2011

Perfect Side Table
I bought this table for beside my husband's leather recliner. There is not much space there and this table is the perfect size. The real plus is the three shelves.
March 17, 2011

Looks nice and is useful.
Fits nicely beside my chair, is pretty, and is useful. Displays books on the lower shelves and keeps my needlework handy on the top shelf.
March 16, 2011

a wonderful table; looks great and elegant
I have two of these tables. I don't like traditional end tables so was looking for something unique to use beside a chair and a sofa in my early American style living room. The warm honey brown is a great and expensive looking color. The table is easy to put together with a choice on the two shelves of having a tray shelf like the removable top or a flat shelf. I chose the flat shelf and find the table a good size to hold my coffee cup and a snack on the top and my book or paper on the other shelves. I recommend this table.
March 16, 2011

Nice little table to go with any decor
I ordered this because I needed a side table to work with a room of both traditional and more modern pieces and it worked out just great. I wish the stain had been a tinge darker but still looks nice. Nice little tray on top is fun too! When assembling be sure to use the correct size screws for each section as using too large can result in going through ti the other side-note the different sizes!!!
March 16, 2011

Like It, Don't Love It
The Ethan Tray Table turned out to be lightweight but quite sturdy and well-made. (Be forewarned that you have to assemble it though.) The wheels are good, and everything about the size, the height and the diameter are good, except for the lip on the tray, which I think makes the tray a little too big.
If you keep the table tucked away, and you're taking the tray straight from the kitchen or bar back to the table or to an ottoman, it is probably perfect.
Unfortunately, we use the tray way less than I thought we would. Naturally, clutter accumulates on it sometimes, so we wind up not using the tray much and you cannot use the tray on your lap at all because of the size.
I do not particularly like the "rubbed" finish either. It is only really on the tray top, and makes it looks somewhat scratched, not vintage-y.
March 16, 2011

Exactly what I expected. Nice table, good value.
It is tricky to assemble alone, best to have two people.
March 16, 2011

Love the look of this table
This table is very functional. We have it in our main living room by a chair. We can put the TV remote or a drink on the top. We also love the look of the table. I've purchased the table for a friend as well.
March 16, 2011

Perfect size
Bought a second one because the first worked out so well. The size is perfect for small area and the tables are easy to move when needed elsewhere.
March 16, 2011

I love these tables
The Ethan tray tables are the perfect size for my husband and me to sip wine and snack on cheese and crackers by the fire. I've been searching a long time for such a table and these were worth the wait.
March 16, 2011

Unique, nice scale, light weight, quality
I am very confident about everything I buy from Ballard. The individual(s) that select what goes into their inventory has an unerring eye(s). The absolute only thing about this table that I could complain about - if I had to - would be that the wheels are not quite as responsive to turning the direction of the table if you are sliding it. Maybe this just requires some oil or maybe they are mostly for looks and need to first and foremost remain stable. In any event, far from a deal breaker in buying this incredibly priced and smart item.
March 16, 2011

Loving this table!!
I LOVE this table!! The quality is great, the price is fair (after all remember where we are shopping)lol. I bought this for my living room, but i decided to put it together in my dinning room, and i couldn't bare to remove it from that location, it just fit. I think its a piece that can be used in any room, looking to update the bedroom no problem, tired of the way the living room looks, move it in there. I LOVE it!!
March 16, 2011