Posts tagged “fcc”

Recently, I was made to believe, by a customer service representative at Comcast Cable, that rather than make a complaint to his supervisor, I should send an email to a VP. Now, of course this ‘complaint letter to a VP’ is actually a ‘suggestion’ tool on the Comcast website, and I was obviously batted away, like a fly, so that this individual could continue not being of ANY help to anybody; but I decided to take up his suggestion and write to the person whose name appears at the top of the ‘suggestion box’ of the website. The following is that correspondence, and by all means, forward it around to your friends, Comcast if you have an email, the Better Business Bureau, or your congressman if you have a mind. And above all….enjoy as I…