Step 1 – Create your account

You will find a screen as shown below. The page asks you to create an account with CIBIL.

Which can be done by entering your username, password, first name, last name, email address, and mobile number.

When you are done click on the button “Continue to Step 2”.

Step 2 – More about you

Here you have to enter your date of birth, gender, address, and identity proof.

Acceptable identity proofs at CIBIL are

PAN number

Passport number

Voter Id number

Driving License

Ration Card

You can also go through the terms and conditions details given at the last.

After you enter the details, click on the button “I Accept and Continue to Step 3”.

Step 3 – Verify your identity

Here you will receive an OTP on your mobile number.

Enter the same in the text box for OTP and click “Continue”.

Next, you will get the screen as shown below. Click on “Go to Dashboard”.

The dashboard will immediately show your CIBIL credit score.

You can also click on the tab – Credit Report to view following information.

1. Personal Information

This gives your personal details like your PAN number and ID numbers of any other identification proofs that you have provided to your bank such as passport number, voter ID etc.

2. Contact Information

This will display the list of the addresses, telephone numbers and email addresses which you have provided to banks and other financial institutions over the last 10 years.

3. Employment Information

This will display the employment details you have provided to your bank in the last 10 years.

4. Account Information

This will display the details of all the loans you have availed, all the credit cards you have owned and all the overdraft accounts you had, since the time you first availed credit.

5. Enquiry Information

This will display the number of times your credit report was requested, the name of the bank/financial institution which requested a report, the date and the amount for which the request was made.

If you find that any of the data displayed in the Credit Report is not correct, you can raise a dispute by clicking on Dispute Center.

You can select the particular information for which you want to raise a dispute and click Submit.

The above steps entail you to obtain a free credit score from CIBIL.

There are other additional reports available for purchase such as

Credit score analysis

Unlimited access to credit reports

Credit summary

Score history

What should you do with low or zero credit score

Many people get shocked when their CIBIL score shows up as zero or -1.

CIBIL score of 0, means that there is absolutely no credit track record for the borrower. A score of -1, means that the credit track record is available for less than 6 months period.

In such a case just wait for some more time after availing a loan or credit card.

Below are some steps which you can take to improve your credit score.

#1. Clear your credit card dues

Clear all the EMIs and dues on time as any unpaid outstanding amount accumulated over a period of time not only increases your interest but also decreases your credit score.

You can even take a personal loan or borrow from family or friends to clear the outstanding.

#2. Avoid late repayment or EMI cheque bounces

Bank report delays in repayments to credit bureaus and the loan get marked as substandard.

Which degrades credit score. Hence, repay all your dues and EMIs for loans on time. If you have issued a cheque for EMI, ensure that there is sufficient account balance to honor the cheque.

#3. Obtain a small loan or entry-level credit card

Apply for an entry-level credit or get a secured credit card on fixed deposit. Use the card judiciously and repay dues on time. Which will be helpful for you to build a good credit score over time.

You can also avail a small loan from banks by submitting your pay slips or ITR.

#4. Use the oldest credit card to maintain credit history

The oldest credit card carries a proof of your borrowing and repayment histories over a long time. A credit card account maintained over a long period of time with a good repayment track record gives a big boost to your credit score.

#5. Avoid applying for fresh credit

Frequent requests to CIBIL for credit score decreases the credit score. Applying frequently for loans indicates that you are desperate for money. You can better to wait for a minimum period of 6 months before applying for fresh credit.

Final Words

CIBIL score is one of the most important factors that banks consider while sanctioning any kind of loan.

Since one report is given free per year you can always check your score before applying for the loan.