On Thursday, Friday and Saturday, the American Red Cross, Salvation Army and the Northeast Illinois Community Organizations Active in Disasters (COAD) will join other disaster service organizations as part of a Multi-Agency Resource Center (MARC). Residents impacted by the floods can come to this one-stop, resource center in Round Lake Beach to meet with trained counselors for resources, obtain housing and insurance information and other assistance from team representatives. Also, the MARC will offer free in-kind donations. There will be translators available.

WhenThursday, July 20, 11 a.m. – 8 p.m. Lunch and dinner will be provided to clients.Friday, July 21, 9 a.m. – 6 p.m., Lunch and dinner will be provided to clients.Saturday, 9 a.m. – noon, Snacks will be provided to clients.

Drop-Off Donation Site To help ensure victims/clients receive the items they need, the Salvation Army has created a toll-free Donation Hotline (888-369-1349) for donors to call and get information on the specific items needed. Callers will be asked to identify what items they have to donate and if they are not useable items specifically for this flood, the Salvation Army will decline receiving the donation. If they are non-perishable items that can be used in this disaster (or future ones), they will be given an Authorization Code and times the MARC is open to accept their donation. With the Authorization Code, they may drive to the MARC at their convenience any of the three days and drop off their items with designated Donation Management personnel. Callers can leave a message and get a call back should they call after hours or during times of heavy call volume.

If you have flood damage, what should you do?

Lake County and its partners are continuing with the damage assessment process. The detail within this report will help determine eligibility for federal assistance.

If your home or personal property was damaged by the flooding, contact your insurance company to determine coverage and start the claim process.

Residents should complete emergency clean-up activities that
may include removing water damaged property (carpeting, cabinets, etc.). Once
the flood water recedes, contact your local community development or the Lake
County Planning Department (for unincorporated residents) to inquire about a
permit to do additional repairs, such as replacing dry wall. This is important
because officials may need to inspect impacted facilities as a part of the
damage assessment process. Be sure to document your flood damage with pictures and
keep all receipts related to the clean-up and repair of your property.