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Payments - General

Udemy for Business is a fast-growing, subscription-based enterprise learning solution, offering a curated selection of Udemy’s top-rated 3,500 courses to leading organizations around the world. Thousands of companies leverage Udemy for Business to engage employees in learning from the freshest, highest-quality content on the market. To read more about many of the companies that use Udemy for Business for their learning needs, click here.

For more information on Udemy for Business and how to get your name in front of employees at leading companies, please click here.

Please note that if your course(s) are added to Udemy for Business content collection, you may begin to see new students in your student list with a Udemy for Business tag (see below).

Udemy for Business Revenue Share

The Udemy for Business instructor revenue model is different from the Udemy marketplace instructor revenue model. While marketplace instructor revenue is calculated on volume of course purchases and students’ lead sources for a given course, Udemy for Business instructor revenue is based on learner engagement, or the total number of minutes consumed within an instructor’s course(s).

Each month, Udemy allocates 25% of monthly subscription revenue from Udemy for Business customers for payments to Udemy for Business instructors as our instructor revenue pool. To calculate instructor payments each month, we divide the instructor revenue pool by the total minutes consumed by Udemy for Business learners across all courses that month. This “per-minute” amount is then multiplied by the number of minutes learners have spent in your courses to determine your revenue. This calculation includes time spent on video, including any re-watched minutes. This calculation does not include time spent on quizzes, coding exercises or assignments.

Note: revenue from Practice Test-only courses is calculated in the same way: by minutes spent in the course. Although there is no timestamp at the bottom of the course player in Practice Test-only courses, as there is in video-based courses, the minutes spent in the course is still tracked in our system, and taken into account in your revenue calculation.

Payment Schedule

Revenue from Udemy for Business will be reflected in your revenue report on the 3rd business day of each month, for minutes consumed in the previous month. For example, revenue from August will be reflected in your revenue report on the 3rd business day of September.

For courses with multiple instructors, revenue will be divided amongst co-instructors and reflected in each instructor’s individual revenue report.

In just the last year, Udemy for Business has tripled its customer base and we continue to be on a strong growth trajectory. By partnering with Udemy for Business, you’re not only increasing your own visibility and credibility as an instructor, you’re helping to transform workplace learning.

Udemy for Business is Udemy’s B2B (business to business) learning solution, which features a collection of over 3,500 courses from the Udemy.com marketplace. This article outlines how instructors who have opted-in to the Udemy for Business program, and have been selected for inclusion, can opt out.

For more information on Udemy for Business, and how to opt into the program, please click here. This article outlines how instructors are paid for their inclusion in the Udemy for Business program.

Opting Out of the Udemy for Business Program

If you wish to opt out of the Udemy for Business program, navigate to your promotional agreements preferences and remove the checkmark from the Udemy For Business Content Subscription opt-in box.

Once you have opted out of the program, Udemy will cease to offer your course(s) as a part of the Udemy for Business collection within twelve (12) months of your opting out. This enables us to provide sufficient notice regarding these content updates to Udemy for Business customers.

After up to twelve months, your course(s) will no longer be offered to new Udemy for Business customers as part of the Udemy for Business collection. But, any Udemy for Business user who enrolled in your course(s) while they were included in the Udemy for Business collection, will continue to have access to the content, for as long as their company remains a paying Udemy for Business customer.

For detailed information on terminating your participation in the Udemy for Business program, please refer to your promotional agreements page.

Udemy is happy to announce it has partnered with Payoneer, a leading global payments service provider, to offer our instructors another flexible, low-cost payment method. Payments from Payoneer can be delivered to your local bank account or to your prepaid Mastercard® card.

Below are some of the frequently asked questions and answers regarding Payoneer.

For steps on how to become a Premium Instructor and set up your payment method, please refer to this article.

The Prepaid Debit MasterCard® will be mailed to you in over 200 countries and credited with your payments from Udemy. After receiving the card, you will be able to use it just like a regular debit card.

Local Bank Transfer sign up:

Click “Connect” and choose Bank Transfers option from the index page. Follow the registration process and complete the 4 registration steps. Make sure that you have your local bank account details handy as you'll need them during the sign up.

Step 1: Enter your details

Step 2: Enter your address and phone number

Step 3: Create a password and set your security question

Step 4: Enter your local bank account details

Local Bank transfer lets you quickly, easily and safely receive money directly to your bank account in local currency. Revenue is transferred directly to your local bank account in your local currency. Funds are available within 1–3 business days.

What happens after I register?

Once you have submitted your Payoneer application, you can view your account status at any time by logging into your Payoneer account - My Account.

New applications can take several business days to be approved (usually no more than 3 business days). Once approved, you will receive an email confirmation with further details. In some situations, you may be asked to provide extra details such as a copy of your ID, Certificate of Incorporation, bank statement or other documents.

What if I’m already a Payoneer user?

If you’re already a Payoneer user, select “Already have a Payoneer Account” during registration.

How long does it take for the payment from Payoneer to be transferred to my account?

Udemy payments are delivered to instructors monthly, after the 30 day period for refunds has ended. For more information on Udemy’s payment schedule, please click here.

Once Udemy transfers the revenue you’ve earned to your Payoneer account, the processing time for transferring to your bank account may vary, depending on your country and payment method: The estimated time for local transfers from Payoneer to your bank account is 1-3 business days. The estimated time for transfers from Payoneer to your card is within 2 hours.

What fees are included when receiving funds?

The exact fees depend on the card or Local Bank Transfer. Detailed pricing and fees information can be viewed during registration on the top left corner under the “Fees” tab. After registration, please go to the "Pricing & Fees" tab located under the "Help" menu in My Account. For pricing and fees for Local Bank Transfers, you will have an opportunity to see and approve this in Step 4 during the registration process before submitting the application.

How can I receive more information?

For more information in English and other languages, and to contact Payoneer Support, click here.

Udemy pays instructors 30 days after the end of the month. For example, if a student purchases your course at any time in August, you will receive a payment within the first ten days of October. This delay allows all purchases to pass the 30 day refund period.

Take a look at your revenue report to confirm that a payment is past due.

My Payment is Due and I Haven't Received Anything

If your revenue report is showing that you should have received a payment, but you haven't received it, please check the following:

On your Payout Settings page, check to see that your PayPal or Payoneer account is listed as Active and can receive payments. For information on how to set up your payment method, please click here.

Check that your PayPal or Payoneer account is verified to receive payments.

Contact PayPal or Payoneer to see if there are any issues with your account.

If you're still having trouble please contact our support team. Please be sure to mention the monthly payments that you haven't received.

There is no fee to create and host a course on Udemy, and you can publish as many free and paid courses as you like. We believe in a sustainable partnership, where instructors are rewarded for creating amazing content and bringing students to the platform, and Udemy is rewarded for driving new students to our instructors.

Instructor Revenue Share Overview

While we encourage you to take a look at the official Promotions Policy (link here), a summary of common revenue share scenarios is provided below. Please note these are revenue share on Net Revenue, which is defined here:

Instructor Promotion: 97% revenue share on sales made by instructors where the student purchases their course using an Instructor Coupon (there is a 3% administrative processing fee, 4% in the territory of Japan)

Udemy Organic: 50% revenue share on organic Udemy sales where no Instructor Coupon is used. Udemy and the instructor share equally on these sales, which might occur after a user browses the Udemy marketplace for courses, or makes a purchase via a Udemy promotion

Note on In-App Purchases: For sales on the Udemy iOS and Android apps, Apple and Google charge a 30% fee on the total sale.

Paid User Acquisition Channel Sales: 25% instructor revenue share in most cases. In order to optimize your sales, we partner with affiliates across our global networks or pay for advertising for your course (you can control your inclusion via the Udemy Marketing Boost program, more info here).Depending on the partner or the costs of the advertising, the revenue share may vary but will be 25% in most cases. Udemy sets aside 75% to pay for advertising costs and/or partner payouts that help us acquire those new users.

Note on Paid Acquisition sales: If a student purchases with an instructor coupon code within 7 days of clicking an affiliate link, the purchase is treated as a Paid Acquisition sale. Instructors can stop all Paid Acquisition sales (Ad Program and Affiliate) by opting out of the Udemy Marketing Boost program (link here).

Reporting

Instructors can track all incoming sales in their Revenue Report. The report includes the date of purchase, student name, revenue channel attribution, total price paid and your revenue.

Additionally, exports in a .csv file are available for each month of revenue you earn, to track your sales and revenue share data (more info here).

Once a student has purchased your course, you'll have access to the instructor revenue report, where you can track and review your course sales. In addition to an overview of your course sales, the Revenue Report includes transactional details for each enrollment, revenue by channel, and data regarding your own promotional activity.

How to View the Revenue Report

The revenue report can be reached from every page on Udemy. To access your revenue report, please follow the steps below:

From the instructor view (more information here), click on your profile image in the top-right-hand of the page

Click on Revenue report from the dropdown menu

Lifetime Earnings

On the main, revenue report page, you can see your Lifetime Earnings and sales data based on specific revenue channels. For example, if you’ve been running your own promotions and distributing instructor coupon codes, you’ll be able to review how that revenue channel has been performing.

Lifetime earnings are determined by utilizing the formula below:

TOTAL EARNINGS = YOUR SHARE OF TOTAL PURCHASES + OTHER REVENUE - REFUNDS

To review your earnings through specific revenue channels, however, please do the following:

Hover over the chart to see how each channel is performing.

Click and drag to zoom in for a closer look at the graph.

The following revenue channel data is provided:

Your Promotions - These sales are attributed to your personal marketing efforts via Instructor Coupons. The revenue will be posted in this category if a student purchase is marked as an “Instructor” sale in your revenue report.

Udemy Organic - A student discovered and purchased your course after browsing the Udemy site. They did not use an instructor coupon code.

Ad Program - A student purchased your course after clicking through an ad. For example, they may have purchased your course after clicking a Udemy ad on Facebook.

Affiliate Program - A Udemy advertiser drove traffic to your course before the course was purchased.

Refunds - A student refunded your course within the 30 day window.

Monthly Summary

In addition to your overall data, sales are categorized by month on your Revenue Report. Scroll down the revenue report to see expected payment dates and the payment amount for a specific month. To see a more detailed sales report for a specific month, simply click on the month in the Time Period column.

On your monthly summary page, you can review the following pie charts:

Total Earnings

After clicking on a specific month, you can see a breakdown of your course revenue and refunds in the first pie chart.

Your Promotion Activity

The second pie chart shows which of your promotions are driving sales. Udemy coupons will not appear in this section, only instructor coupons that you’ve created for your courses.

Your Earnings by Course

The third pie chart on the right hand side of the page, breaks down your sales, by course.

The following pages are also available for each monthly report:

Purchases: Your share of total purchases is your net revenue after revenues are split with Udemy, any marketing partners (e.g., affiliates), and any co-instructors on your course. This article explains the details behind Udemy’s revenue share.

Redemptions: Redemptions occur when a coupon or gift code is redeemed to purchase a course. This can include Enrollments that take place via third party sites, like Groupon for example, which also require coupon code redemptions.

Refunds: details regarding refunds for your courses, and the change to your revenue, is posted on this page.

Other: other revenue includes external partner payments, adjustments (corrections for any errors in past statements), and any revenue generated from Corporate Subscription, if applicable.

Viewing Single Transaction Details

You can also review detailed information for each transaction, including the time of the enrollment, the platform it took place on, and any fees or taxes that were applied. To see additional information for a transaction, click on the blue total that’s posted in Your Revenue column on the right hand side.

For more information on how instructor revenue is calculated, please click here.

Export Revenue Report as .csv

You can downloading the revenue report as a .csv file in order to further analyze the data. Click Export CSV button on the right hand of the page, enter your email, and we’ll send you the file within a couple of minutes.

Why is a User Name on my Revenue Report But Not on the Student List?

When a student receives your course as a Udemy gift, their username will be added to your student list, after they redeem the gift code and enroll in your course. The username of the gift purchaser, however, is listed in the purchase tab of your revenue report, and is not included on the student list (unless they purchased the course for themselves previously).

All Udemy instructors are contracted with the U.S.-based Udemy, Inc. Udemy pays instructors through PayPal and Payoneer. For more information on setting up your payment method, please refer to this article.

Instructor Payments Flow

As an instructor, a contract is signed with U.S.-based Udemy, Inc.

The course is published on Udemy.com

In the first month, a student purchases your course(s). Student fees are transferred to Udemy

As an instructor, you are free to publish as many free and paid courses as you like. We believe in a sustainable partnership, in which instructors are rewarded for creating amazing content and bringing students to the platform, and Udemy is rewarded for driving traffic to all our instructors.

You can view expected payment dates and the payment amount for a specific month on your Revenue Report. To see a more detailed sales report for a specific month, simply click on the month in the Time Period column.

The Udemy Affiliate Network is made up of thousands of marketing professionals who have websites with traffic, and are looking for products to sell. By opting into the affiliate program, these marketers will be able to easily promote your course to their audience. This is a great option if you have great content, but are still learning how to promote yourself.

Opting into the Affiliate Program

To opt into the affiliate program please follow the steps below:

Move your cursor to your profile picture in the upper right-hand corner of the screen.