Required Policies and Agreements

Encore Studios, LLC Policies

We are glad to have you join us. Here at Encore Studio our professional staff ensures that your child's dance education is our #1 priority. We offer exciting non-competitive and competitive programs that emphasize fun and learning for ALL dancers, regardless of age or level! In this handbook you will find a listing of important studio policies and information designed to endure success and enjoyment for every student. Please take a moment to familiarize yourself with these policies. We look forward to a fabulous season with your dancer.

Registration: To reserve your space in a class you must remit required Registration Fees as well as your first (1/2 Aug.) and Last (1/2 June) month's tuition at time of enrollment.

Dropped Classes:Should you decide to drop a class, you must notify the office in writing- you will still be responsible for your regular monthly tuition until proper notice is received. You must pay IN FULL for any month in which you are registered for or attend even one class. Note: Encore Studios, LLC reserves the right to discontinue service to any student, however, we do not discriminate on the basis of gender, race, religion or otherwise.

Tuition and Fees:All tuition and fees are non-refundable. No pro-rating. Tuition is a yearly fee broken into monthly installments for your convenience. All tuition is due by the 10th of the month, after which time a late fee of $15 per dancer will be added to your account. Students with delinquent accounts will be unable to continue classes until payments are up to date. Checks returned for ISF/non-payment will incur a $35 fee. Pay for the full year by September 15th and receive a 5% discount.

Class Observation:Parents will be invited in to observe classes on two specific dates this season. DEC. 12-18 & APRIL 24=30. If you have specific concerns, please let your instructor know so we may arrange to have you observe your child's class. this observation policy limits distractions for your child in class.

Classroom & Lobby Conduct:Students are expected to maintain proper classroom behavior at all times, including proper dress, respect for others, and a work ethic that leads to achievement. Continuous disruption is not tolerated and discipline will be maintained so all dancers may benefit from classes. Students and guests should maintain a calm and safe lobby atmosphere for the enjoyment of all.

Attendance:Students are expected to attend all classes except in the case of illness or injury so that proper class progress may be maintained. Any student that falls behind from absenteeism will be required to schedule private lessons at $60/ hour.Make-Up Classes- There are no refunds for missed classes but you may schedule a make-up class through the office in a similar class style and age group. May Not be Available after Feb.

Tardiness:Tardiness is highly discouraged as it is a distraction to all students and any student arriving to class after roll call may be asked to sit out until the next subject begins so they may be properly/safely warmed up. Rare/extreme circumstances will be excused.

Drop-off / Pick Up:Encore is not responsible for unattended dancers outside of class time. Please arrive only a few minutes before class begins and pick up immediately at dismissal time. A $10 fee may apply for late pick up.

Recital:Since dancers is a performing art, we emphasize the skills necessary to relate to an audience. To encourage such development, we product a high quality, professional show annually in which all students are invited to perform. The recital is usually held in early June for dancers in Recital Classes and on our competition team.

BY SELECTING AUTO-PAY WHEN CHANGING YOUR MEMBERSHIP TYPE ON YOUR "MY ACCOUNT" TAB IN YOUR CUSTOMER PORTAL YOU ARE AGREEING TO THE FOLLOWING:

Credit Card Authorization and Privacy Notice

You may authorize payment of dues to Encore Dance Studios through use of personal or business consumer credit cards if you wish. If you authorize payment by these methods, Encore Dance Studios, LLC, will collect non-public personal information about you, which may include but is not limited to your full name, address, telephone number, and social security number. Encore Dance Studios, LLC management does not disclose any non-public personal information and the company takes reasonable precautions to restrict access to your non-public information by limiting it strictly to those employees or owners who need to know the information in order to provide you with services or the form of payment options being requested. We maintain physical, electronic, and procedural safeguards to comply with appropriate federal and state regulations, including requiring our non-owner employees to sign confidentiality agreements. You agree to keep Encore Dance Studios, LLC informed regarding any change of contact data, including change of bank account information, change of address, or client phone numbers in order to assist Encore Dance Studios, LLC to maintain the accuracy of its records and to provide you the client with proper service. Chronic non-payment of dues are material grounds upon which Encore Dance Studios, LLC may suspend dance instruction in the discretion of management.

Authorization to Charge Credit Card

Encore Dance Studios, LLC has advised you that your dues for the classes will be based upon Tuition Schedule Printed in our Handbook or other Subsequent Fee Statements. You are agreeing to:Periodic or Installment charges for payment of dues to Encore Dance Studios, LLC. Charges will be due & debited on the due date for that particular fee (Tuition will be debited between the 1st and 10th of each month) for all classes Scheduled for your dancer(s). By inputting your credit card information into your Customer Portal you are authorizing Encore Studios to automatically Charge the listed account on your Customer Portal on the due date for all fees due in the time you are enrolled at Encore Studios, LLC.

You will remain on Auto Draft from the tine Encore Studios LLC receives your agreement until you have withdrawn from the program IN WRITING or have provided WRITTEN NOTIFICATION TO DISCONTINUE AUTO DRAFT PAYMENTS.

Records Retention PolicyThank you for selecting Encore Dance Studios, LLC for dance instruction. At the conclusion of our services to you, it is our policy to maintain records for clients for no longer than five (5) years, or sixty months after which time the records are destroyed. Our records management policy concerning client data follows the guidelines as published by the American Records Management Association of America "ARMA." At the conclusion of our services, you may request that any and all information you have provided to Encore Dance Studios, LLC be returned to you or deleted from our system prior to the expiration of this five year period. If we have no directives otherwise, your records will be automatically destroyed five (5) years after your last transaction with our company. Thank you for selecting Encore Dance Studios, LLC and we look forward to servicing your dance instruction needs.

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Dress Code

Girls-All Classes Other than Hip Hop:Hair securely pinned away from face and neck, no jewelry, no baggy pants or T-shirts, no Soffe/athletic shorts or tank tops.Must have the correct style/color dance shoes that are required. Please Label with your name and place in a Dance Bag. (No undergarments with dance wear as proper dance tights serve this purpose. Dancers repeatedly dressed inappropriately may be asked to sit out for the day.

1) Hallways must be kept clear: There should be no blocking of or congregating in the hallways. This is a Fire Code Violation and much be kept to a minimum. We have a large lobby where you may wait for your dancers.2) Strollers: should be parked by the front door as there is no space for strollers inside the studio waiting area or in the hallways.3) No Food or Drink: allowed anywhere inside the building or Lobby (water only).4) Remain Calm and Quiet: We are ultimately a place of Education and Business. There should be no horseplay, running, loud talking or other disruptive behavior in the lobby.5)Be Considerate of Others: Remember that our lobby is a shared space. Keep this in mind in dealing with others. There are times when the studio is very crowded-be patient.

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Costume Sizing Information

All Dancers will be measured carefully in class in late Oct./early Nov. to ensure the best possible fit for their costume as they are ordered shortly thereafter. We are all aware that growth will occur prior to the spring and will make necessary allowances for normal growth. Please understand that costumes are not sized like streetwear and each manufacturer has their own size chart. Recital costumes are not "custom" made but come in generic sized like small, medium, and large. Therefore at times it is necessary for you to have alterations made to your costumes once it arrives for a more precise fit. This will be a parent responsibility. Our staff had been sizing costumes for over 19 years and are familiar with each manufacturer and how to arrive at your dancer's best fit. Allow us to size your dancer with Trust!

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Photography/ Image Release

By Enrolling in classes at Encore you automatically agree to the following...I hereby authorize and consent for Encore Studios LLC to publish photographs and/or likeness of my Dancer for use in any appropriate person, including but not limited to, still photography, videotape, electronic and print publications, website and television marketing materials.

I hereby acknowledge that any photographs or images taken or received by Encore Studios LLC which may include the image or likeness of my Dancer, become the property of Encore Dance Studios and will continue to be the property of Encore Studios, LLC in the event my dancer is no longer affiliated with Encore Studios, LLC. Encore is hereby authorized to continue to use such photographs or images of my Dancer in any marketing material as they see fit proper.

I hereby release and hold harmless Encore Studios, LLC from any reasonable expectation of privacy or confidentiality for my Dancer Associated with the images specified above. I hereby agree that I am the parent or legal guardian of my Dancer and that I have fully authority to consent and authorize Encore Studios, LLC to use to their likeness. I acknowledge and agree that I will not receive any compensation for the use of my Dancer's photograph or image.

I hereby release Encore Studios, LLC, its contractors, its employees and any third parties involved in the creation of publication which includes the image of likeness of my Dancer, from any liability for any claims by me or any third party in connection with the participation of my dancer. ***If you do not agree to the above text, please fill out our photo release form, you can obtain a copy from our Front Office.

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Policy Acknowledgement

By enrolling in classes at Encore Studios LLC and signing the registration form, I am acknowledging that I have received, read the expectations of my Son/Daughter in connection with participation in Dance Classes at Encore Studios, LLC. I have also read and signed the Hold Harmless Agreement on the Registration Form. I agree to abide by this information and these policies and will help my Dancer do so as well. I am Aware that All Tuition and Fees are NON-REFUNDABLE for any reason. Applicable Law: In the event of any litigation or legal disputes between Encore Studios, LLC and a Dancer the laws of the state of South Carolina shall apply. Any litigation that becomes necessary shall be commenced in York County, South Carolina.

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Hold Harmless Agreement

Encore Studios LLC and its agents recommend for all students to obtain a physical examination from their physicians prior to class participation. Students and parents should be aware that class participation can frequently include strenuous exercise and body contact along with its associated dangers. Students hereby knowingly and voluntarily waive any right of cause of action whatsoever arising as a result of such activity from which any liability may or could accrue to Encore Studios LLC, Mandi Little, their officers, agents employees or instructors while on or off premises. I agree to Waive any claims against any person or organization connected with Encore Studios LLC for any injures I may sustain and likewise further assume responsibility for all my actions in connection with these classes.