Vendor Details

Artichoke

getartichoke.com/

Founded 2013

United States

About Artichoke

Appointment scheduling made easy. The only simple all-in-one business platform for teams of 1 to 10.
Online scheduling, a website. Painless payments with built-in credit card processing. Appointment reminders that reduce costly no-shows. Friendly client emails for birthdays and anniversary dates. Reminders for you and your clients on important progress notes.
Turn havoc and chaos into small business success with Artichoke.

Cons: No app :(
Doesn't show all info I need from intake.
Not sure how I can limit online Booker's to only x amount a day but that's a matter of asking I'm sure.

Overall: Helps everyday with my own business. Cuts out the middle man.

Works well with patience

Sep 01, 2017

Jenn Vandevender

Owner/Massage Therapist

Miles Away Massage

Consumer Services, Self-employed

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

3
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I love that my clients can book online. It keeps track of my referrals, gift certificates, client history, and goals.

Cons: It doesn't run very fast. Has a lot of glitches. Most of the time I have to write down when my client would like to rebook and finish after they've left so they don't have to wait forever. Also so I can move on to my next client. I wish I could set up a clean up time to the end of my services and customize those clean up times. Since I need more for a Stone Massage or body wrap than a quick 30 minute massage. I would also like to be able to pay for two clients on one ticket. My hope is that this software will get better with time.

Overall: Keeping track of income, schedule, goals, and referrals.

User friendly for both myself and my clients

Aug 31, 2017

Maryjane Kuroly

Massage Therapist

Maryjane Kuroly LMT

Health, Wellness and Fitness

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: It's dependable and customer service is excellent. Any time I have had questions they were quick to respond.

Cons: If a new client is booking the same time as another client-they believe it just went through because they don't realize if they actually got the appt they would get a confirmation email.

Overall: Manages my appointment, my income and my expenses

Software takes care of the reminders, which frees up my time.

Aug 31, 2017

Vicki Buelow

Massage Therapist

3B's Massage and Bodywork LLC

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: Very easy to set up and use. Did not take a ton of time to do. Love the ability to upload clients into the system.

Cons: I don't really see a ton of negative things with this software. I guess the only thing I would like the ability to see a report on the notifications. being sent out.

Average, basic scheduler

Aug 31, 2017

Jamie Scammahorn

Owner

Jamie Scammahorn, MEd, LPC

Professional Training & Coaching, Self-employed

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

3/5

Overall

4
/
5

Ease of Use

3
/
5

Features & Functionality

3
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I enjoy the ease of use and the ability to override the scheduled hours of the need arises. I also like the easy link from my website

Cons: Having to sign in every time from my phone is way too time consuming!! Need an app that truly functions as an app!

Overall: Online scheduling and tracking of clients

Client Reponse was GREAT!

Aug 31, 2017

Rachel Robertson

Kinesiologist

Return to Form

Health, Wellness and Fitness, Self-employed

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

3/5

Overall

3
/
5

Ease of Use

3
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: My clients were really happy that I added this feature to my business. They liked being reminded as well as the fact that they can' cancel without having to bother me.

Cons: The software doesn't really accommodate group classes. So if one person responds that they can't make it and cancel their appointment they cancel it for the whole group.

Overall: This is great for small business owners who work from several locations.