We make every effort to deliver within the stated times above. However, during sales and peak seasonal shopping days, please do allow a little more time for your delivery.

Your order will be shipped within 3 working days of payment being received by Hannah & Tiff Ltd, using a tracked service.

Taxes and Duties

All shipments outside the UK and EU may be subject to import duties and taxes, these will apply once the shipment reaches your designated country. You will need to take responsibility for any taxes and duties that may apply. Please contact your relevant authority for more information on the rates.

Returns

All our products are made with love and we hope that you like them. However, if for any reason you don’t, you may send them back in the original packaging within 14 days, for an exchange or refund. Unfortunately, we cannot refund the postage and you will have to pay for the return postage. If you notice the order is damaged, please do not accept the package and contact us immediately.