If you are fully aware of the category of your question, you may choose one of the categories below for frequently asked questions.

Results:

Question (Q&A-132|445):
I'd like to use the PS2 mouse on PS2 port. What should I do?(7/1/2017)

Answer:If your motherboard has two PS2 ports, just connect the PS2 mouse to the green PS2 port, and then the PS2 mouse can be used.
If your motherboard only has one PS2 port, please set "PS2 Y-cable” to "Enabled”. Please press "F2” or "Del” during POST to enter BIOS, select the "Advanced” menu, "Super IO Configuration”, and set the "PS2 Y-cable” option to "Enabled”. Press "F10” to save the configuration. Then the PS2 mouse can be used.

Question (Q&A-132|444):
How do I turn off USB port power under S5 mode? (7/1/2017)

Answer:USB port power can be turned off by enabling "Deep Sleep” option.
Please press "F2” or "Del” during POST to enter BIOS setup, select the "Advanced” menu and enter the "Chipset Configuration” page, and adjust the "Deep Sleep” option to "Enabled in S5”.
After adjusting the setting, press "F10” to save the configuration. Then USB port power will be turned off under S5 mode.

Question (Q&A-132|446):
If I'd like to install the mining VGA card without display output, what should I do? (7/1/2017)

Question (Q&A-130|439):
How do I change AMD Wraith RGB Cooler color on AM4 series platform?(4/1/2017)

Answer:If you install AMD Wraith RGB lighting cooler and would like to customize the lighting, please connect CPU Cooler
cable to AMD Fan LED Header or RGB LED Header as below on the AM4 motherboards and download ASRock
RGB LED ver:1.0.12 utility or later version to adjust the lighting effects.

Question (Q&A-125|415):
How to write MAC address of your motherboard?(6/1/2016)

Answer:1. Please open the chassis and you can find a white sticker at the edge of board with 12-digit MAC ID.

Question (Q&A-110|362):
There still have two unknown devices "IKBMON_01" and "IMSMON_01" in device manager on H61 series motherboards, after install all drivers from support CD, what driver should I install for them?(2/1/2014)

Question (Q&A-106|353):
When I connect a 4-pin power cable to the Wi-SD box my system cannot be shut down. What should I do?(9/1/2013)

Answer:The Wi-SD box can work properly without the additional 4-pin power.
Please refer to the steps below to install the Wi-SD box.

Question (Q&A-105|346):
On an ATX and micro-ATX combo chassis, which mounting holes are required for installing a micro-ATX motherboard?(7/1/2013)

Answer:Please refer to the mounting holes of ATX and micro-ATX form factor.
Step 1. Please install copper pillars in the mounting holes located at B, C, F, H, J, L and M.
Step 2. For location R and S, check the screw holes located on the motherboard.
Please install the copper pillars on to your motherboard.

Question (Q&A-103|341):
I cannot copy files via ASMedia USB3.0 ports when using XFast USB under Windows 8. How do I solve this problem?(3/1/2013)

Type A: CPU protection cover on the top of CPU socket.Step 1. Open the CPU socket without remove CPU protection cover: Disengage the lever by pressing it down and sliding it out of the hook. At this time, you do not have to remove the protection cover.

Step 2. Insert the 115x-Pin CPU: Make sure locate Pin1 and the two orientation key notches, then carefully place CPU into the socket.

Step 3. Close the socket: Press down the load lever, and secure it with the load plate tab under the retention tab. The protection cover will automatically come off by itself.

Type B: CPU protection cover in CPU socket.Step 1. Open the CPU socket: Disengage the lever by pressing it down and sliding it out of the hook.

Step 2. Remove CPU protection cover: Attach your index finger to the upper edge of the PnP Cap. Use your thumb to remove PnP Cap (Pick and Place Cap) from the CPU socket by lifting the cap tab.
NEVER remove PnP Cap as pictured on the above. Incorrect removal of the PnP cap may cause damage to the CPU socket contacts.

Step 3. Insert the 115x-Pin CPU: Make sure locate Pin1 and the two orientation key notches, then carefully place CPU into the socket.

Step 4. Close the socket: Press down the load lever, and secure it with the load plate tab under the retention tab.

Question (Q&A-102|336):
Will dual operating systems work with Fast Boot?(2/1/2013)

Answer:Yes, it will work. But because Fast Boot mode only initializes one disk drive/RAID volume, please make sure the operating systems are installed in the same HDD/RAID volume.

Question (Q&A-102|334):
What is Dr. Debug and how do I troubleshoot with these codes?(2/1/2013)

Answer:Dr. Debug is used to provide codes that represent different errors that your system has encountered. Please see the diagram below for reading the Dr. Debug codes and how to troubleshoot.

Problem related to memory. Please re-install the CPU and memory. If the problem still exists, please install only one memory module or try using other memory modules.* For X79 models, please try installing memory to DDR3 A1, B1, C1 and D1 slots.

b4

Problem related to USB devices. Please try removing all USB devices.

b7

Problem related to memory. Please re-install the CPU and memory then clear CMOS. If the problem still exists, please install only one memory module or try using other memory modules.

d6

The VGA could not be recognized. Please clear CMOS and try re-installing the VGA card. If the problem still exists, please try installing the VGA card in other slots or use other VGA cards.

d7

The Keyboard and mouse could not be recognized. Please try re-installing the keyboard and mouse.

d8

Invalid Password.

FF

Please check if the CPU is installed correctly and then clear CMOS.

Question (Q&A-101|330):
After updating the BIOS, my Intel IVY Bridge CPU and Intel 6 series chipset motherboard will get the Blue screen and can't boot into Windows 8 anymore. What should I do?(1/1/2013)

Answer:Because of the ME version update, Intel ME changes the boot behavior of Windows 8.
Please use the Windows 8 CD to repair your system.

Question (Q&A-100|328):
Should I update the Intel INF driver to version 9.3.0.1025 under Windows 7?(12/1/2012)

Answer:We recommend you to use the Intel INF driver in our support CD or ASRock's website.
If you want to reinstall your system, please install the Intel INF driver 9.3.0.1025 before installing other drivers from the support CD.

Question (Q&A-90|302):
After I shut down the system, my USB keyboard and mouse are still light on. How could I turn them off?(12/1/2011)

Answer:If your motherboard has PS2_USB_PWR1 jumper, please adjust the PS2_USB_PWR1 header to pin 1-2(+5V), like below picture.
If not, please set [Deep SX] to [Enable] in BIOS.
Or set [On/Off Play] to [Disabled] in BIOS.

Question (Q&A-89|298):
If my mouse or keyboard works abnormally under BIOS, how do I solve this problem?(11/1/2011)

Question (Q&A-71|246):
When I use Vista 64bit SP1 OS, the [Event viewer] in the OS shows
Kernel-Proessor-Power error, but the OS works fine. How can I solve this error in the [Event viewer]?(2/27/2009)

Answer:Please check the BIOS setting.
A)-> If you use Intel® CPU, please [Enable] the [Intel® Speedstep ™ tech] option in
the BIOS
B)-> If you use AMD® CPU, please [Enable] the [Cool'n'Quiet] option in the BIOS
C)-> If your CPU not support [Intel® Speedstep ™ tech] or [Cool'n'Quiet] function,
please contact ASRock TSD from the link:
https://www.asrock.com/support/TSD.asp

Question (Q&A-69|242):
When I connect a HDMI_SPDIF cable from the HDMI VGA card (GTX260 or GF9800) to the onboard HDMI_SPDIF header, it cannot get sound from the HDMI output. What should I do?(11/27/2008)

Answer:The pin definition of the onboard HDMI_SPDIF header is different from the header of some VGA cards.
Please plug in the HDMI_SPDIF cable reversely like following picture.

Question (Q&A-66|232):
I install more than 2GB system memory on my system. When I run the "Sound Recorder" under Windows® XP, it always shows the following error message. What's wrong?(7/31/2008)

Answer:This is the limitation of Windows® XP. Please refer to the Microsoft® Knowledge Base for details: http://support.microsoft.com/kb/284893

Question (Q&A-66|233):
I use Intel® CPUs, why the Vcore sometimes is lower than the value in the BIOS?(7/31/2008)

Answer:VCore on Pentium 4 (and newer generation CPUs) is no longer static. Please refer to the Intel® document below. It shows that the Vcore will decrease with the CPU loading increasing. That's why the Vcore may be lower.
(From: http://download.intel.com/design/processor/datashts/318732.pdf)

Question (Q&A-64|229):
When I use Adobe Acrobat Reader ver 7.08 to read PDF file under Vista SP1, it pops up an error message: This program has some compatibility issue… What do I do?(4/28/2008)

Answer:Please go to Adobe website to download the latest Adobe Reader update ver 8.1.2 or later and update it to fix this issue.

Question (Q&A-64|227):
How do I get my onboard LAN to work properly?(4/28/2008)

Question (Q&A-62|224):
I use the ASRock WiFi card as software AP. However there are some APs around my place; how do I change the channel of the software AP to avoid the interference?(2/14/2008)

Answer:Please refer to the following steps to change the channel of software AP.
1.Click "Setup" to go into "Wireless Network properties.
2.De-select "Auto_Channel"
3.Choose the channel you want. (suggest to choose the channel 1 or 6 or 11, these channels are less interference with others)
4.Click "Finish" to finish the setup.

Question (Q&A-60|215):
I'm using the AMD® AM2 Athlon 64X2 5000+ Black Edition CPU. The ratio of this CPU is unlocked. I would like to overclock it by adjusting the ratio. But after adjust the CPU ratio in BIOS and boot into the Windows, the ratio of this CPU does not change. What should I do?(12/19/2007)

Question (Q&A-59|212):
I'm using 4 GB system memory under Windows® XP Professional x64 Edition. Why can't I enable hibernation in the Power Option of Control Panel? It does not have hibernation tab in it!(11/5/2007)

Answer:Windows® XP Professional x64 Edition does not support hibernation with more than 4GB system memory. Please refer to the Microsoft® Knowledge Base for details: http://support.microsoft.com/kb/888575

Question (Q&A-52|197):
If the MIDI/GAME port is enabled in the BIOS setup, the device manager will show yellow "!" under Windows® Vista™. Why?(3/19/2007)

Answer:Microsoft® had removed the support for MIDI/GAME port under Windows® Vista™. Please kindly refer to below Q&A No.4:
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2319740&SiteID=17

Question (Q&A-50|191):
When my computer is in standby mode, I can not resume from USB devices. Can you help?(1/16/2007)

Answer:This is due to the design of Windows® XP system. You may refer to the Microsoft® Knowledge Base:
http://support.microsoft.com/kb/841858
If you want to resume from USB devices, such as USB mouse, remote control, you may directly install the registry file below:
https://www.asrock.com/support/download/ResumeUSB.ZIP and then restart your computer.

Question (Q&A-50|192):
I would like to use the analog CD-in function in Windows® Vista™. But the "Analog" item of Playback and Rip can not be selected in Windows® Vista™. It was gray. Why? (Here is the screenshot.)(1/16/2007)

Answer:Windows® Vista™ operating system does not support the analog CD-in. The output of CD/DVD-ROM playback will be digital only.

Question (Q&A-49|13):
I am using the AMD® AM2 rev.G CPU. But the system always stops at POST after I turn on the system. I can't go into the operating system. What should I do?(12/19/2006)

Answer:For supporting AMD® AM2 rev.G CPU, please follow the steps to update the BIOS of your motherboard to the latest one.
1.Please press the "F2" key continuously right after turn on the system until it goes into the BIOS setup.
2.Please disable the "Cool'n'Quiet" function in BIOS setup.
3.Press "F10" key to save configuration changes and exit setup.
4.You can start to update the BIOS now.

Question (Q&A-47|186):
My power supply has two 4-pin (2X2) power connectors. Which one should I connect to the motherboard?(10/20/2006)

Answer:Please refer to the following pictures:
1.Please use this connector on the motherboard. (2 black and 2 yellow wires)
2.This is 20+4 pin connector; please only connect the 20-pin connector to the motherboard. Please DO NOT connect this 4-pin connector to the motherboard. (1 black, 1 yellow, 1 red and 1 orange wire)

Question (Q&A-45|181):
What key should I press to enter into BIOS setup? What key should I press to enter into boot menu?(8/18/2006)

Answer:To enter BIOS setup, please press "F2" repeatedly right after you turn on the computer until system goes into BIOS setup.
If you want to enter into boot menu, please press "F11"

Question (Q&A-42|170):
When I use DDR 400 (200 MHz) memory on my board, it shows that the DRAM frequency is running at DDR 333 (166MHz) in BIOS main page. The BIOS option "DRAM Frequency" is set at default setting "Auto". Why?(4/21/2006)

Answer:In order to get the best system compatibility and stability, we make it to run at DDR 333 (166MHz) when DDR 400 (200MHz) memory is installed and BIOS option "DRAM Frequency" is selected to "Auto". If you want to run DDR 400 (200MHz), please kindly adjust the BIOS option "DRAM Frequency" to DDR 400 (200 MHz) manually.

Question (Q&A-40|165):
I have installed total 4GB memory on my motherboard. However, it can only recognize around 3GB or less. How should I do to recognize 4GB totally?(2/17/2006)

Answer:Please refer the description Q4 of Q&A-20.
https://www.asrock.com/support/QA/TSDQA-20.pdf
This limitation applies to most chipsets & Windows® XP 32-bit version operating system.
If you want to get 4GB memory for your system, below two conditions must be required:
1. The memory controller which supports memory hole(memory remap) functionality is used. The latest chipsets like Intel® new chipset, or other chipsets and AMD® K8 CPU architecture can support the memory hole(memory remap) function.
2. Windows® XP Pro X64 Ed. (64-bit) or other OS which can address more than 4GB memory.
http://www.intel.com/support/motherboards/server/sb/cs-016594.htm

Question (Q&A-39|161):
After installing Windows® XP x64 Edition, I see an "Unsupported Standard Game Port" in device manager. And there is no exclamation mark or error message. Why?(1/16/2006)

Answer:Microsoft® does not support game port in Windows® XP x64 Edition. If you want to use a joy pad or joystick in Windows® XP x64 Edition, please use an USB one.

Question (Q&A-36|152):
How do I use "Boot from Network" function on ASRock motherboard?(10/17/2005)

Answer:Please press F2 when power on, enter the BIOS setting menu. Select the screen "Boot". Go to the sub screen "Boot settings Configuration". Set the item "Boot From Network" to "Enable". Press F10 to save the setting and reboot.
After restart, press F11 and select Network as the boot device. Or press F2 and enter the sub screen "Boot Device Priority" in BIOS "Boot" screen to change the boot priority of Network.

Question (Q&A-29|132):
I use a HT CPU and an ASRock motherboard which supports Hyper-Threading. How do I know if my system is working under Hyper-Threading?(3/21/2005)

Answer:Please right click on the Taskbar and choose the Task Manager. In "performance" option, if you see two figures of CPU Usage History, it means that the system is working under Hyper-Threading. (Please refer to the following picture).

Hyper-Threading

If you see only one figure of CPU Usage History, it means that the system is not working under Hyper-Threading. (Please refer to the following picture).
Non Hyper-Threading

Answer:According to the specification of VIA KT600, only DDR 266 SDRAM is supported if FSB 200 MHz CPU is installed. DDR 400 SDRAM is supported with FSB 266, 333, or 400 MHz CPU. Please refer to the following supporting table.

FSB \ Memory

DDR 266

DDR 333

DDR 400

200 MHz

Yes

No

No

266 MHz

Yes

Yes

Yes

333 MHz

Yes

Yes

Yes

400 MHz

Yes

Yes

Yes

Question (Q&A-26|119):
My motherboards are K7VT4A+ and K7VM3. During the POST, it shows "Mac address are invalid in both CMOS and DMI. Press F1 to resume". What should I do?(12/15/2004)

Question (Q&A-24|118):
My OS is Windows XP (or Windows 2000), and I have installed XP Service Pack 1 (Windows 2000 Service Pack 4). But when I use USB 2.0 devices, it will show "High-Speed devices is attached to a non-Hi-Speed port". How can I use USB 2.0 devices?(10/15/2004)

Answer:Please go to "device manager" to check if the driver was installed properly. If not, please do the following steps.
1.Right click the exclamation mark device and choose properties.

2.Click "update driver".

3.Choose "Install the software automatically"

4.Then it will find the device. Please click finish.

Question (Q&A-23|112):
My ASRock motherboard supports Hybrid Booster. Is Hybrid Booster a utility to install? Where can I get it?(9/14/2004)

Question (Q&A-23|114):
After updating Windows XP to service pack 2, some benchmark or programs may not work properly. What's going on?(9/14/2004)

Answer:Currently, Windows XP service pack 2 is causing some incompatible issue. For incompatible issue of service pack 2, you can refer to following Microsoft's web site:
http://support.microsoft.com/default.aspx?kbid=884130&product=windowsxpsp2

Answer:Yes, all ASRock motherboards, which support Athlon XP FSB 333 MHz CPU, would support AMD® Sempron CPU by updating the BIOS. Also ASRock K8S8X motherboard would support AMD® Sempron CPU by updating the BIOS. Please refer to ASRock web site for more information. https://www.asrock.com/support/CPU.asp

Question (Q&A-20|102):
Why is my 4GB of memory reported as about 3.5GB by the system if the chipset of the motherboard support to 4GB Memory size?(6/11/2004)

Answer:Under the current PC memory addressing, there is a memory area just below 4.0 GB which is reserved permanently. The maximum DDR memory support is actually about 3.5GB rather than 4GB. This limitation is caused by the current PC architecture in which the missing 0.5GB of memory addresses are reserved for PCI I/O space, AGP aperture mapping space, and other onboard device I/O space. Thus although the chipset datasheet may claim memory support for up to 4GB, the system actually only offers about 3.5GB with four 1GB DDR DIMMs installed. 32 bit processors only support 4GB of address space.

Question (Q&A-19|97):
I'm using INTEL Prescott CPU on ASRock motherboard. After the system works for a while, I realize that the sound of the CPU fan is getting louder. What's wrong?(5/15/2004)

Answer:Please understand that this is a normal behavior of Intel boxed heat sink. The cooling fan which comes with Prescott CPU (see the following pictures) is an automatically adjustable CPU cooling fan and the speed of the fan will be adjusted according to the environment temperature. While higher temperature is detected by the INTEL boxed heat sink, the fan will speed up. So the sound will get louder.

Question (Q&A-18|93):
My ASRock motherboard can support Prescott CPU. If I want to use Prescott CPU, is there anything I need to notice?(4/15/2004)

Answer:Prescott CPU needs more powerful power supply than Northwood CPU. Please use a 400W(or higher) power supply with Prescott CPU. We also recommend to use following vendors' power supply：Delta、FSP、Seventeam、Macron、Snake、AcBel Or please consult the suggestion of this website.
http://www.tomshardware.com/howto/20021021/powersupplies-15.html

Question (Q&A-18|89):
My on-board LAN is not working, I found that the MAC address of my on-board LAN is 00-00-00-00-00-00 or FF-FF-FF-FF-FF-FF. What's wrong?(4/15/2004)

Answer:The MAC address of the on-board LAN is erased. After updating the BIOS or clearing the CMOS, please boot up the system and enter the BIOS setup. After loading the BIOS default, please exit and save changes. Failing to do so may cause the MAC address disappeared. If the MAC address is gone, please contact ASRock technical support engineer for help. ( https://www.asrock.com/general/about.asp?cat=Contact )

Question (Q&A-17|87):
When connecting the POWER SW, POWER LED, RESET SW and HDD LED cables from my chassis to the PANEL1 connector on the motherboard, I found that the pin holes of the cable does not match with the connector. What should I do?(3/15/2004)

Answer:Please see the following pictures. If your POWER LED cable is designed with 2 cables in pin hole 1 and 3 (see Fig.1), please remove one of the cables and insert to the middle pin hole 2 (see Fig.2). Then, please refer to Fig.3 and Fig.4 for the connection.

Question (Q&A-17|86):
My motherboard is Intel or ALi south bridge based motherboard. When I connect the ATX power connector to the motherboard, the system power on right away. Why?(3/15/2004)

Answer:This issue will happen if CMOS checksum is bad. Please enter the BIOS setup then load BIOS default setting to solve this issue.

Question (Q&A-16|83):
When I play some video or audio media files through my IDE optical devices (CD-ROM and DVD-ROM). I feel that the video/audio playback is not smooth. What should I do?(2/17/2004)

Answer:It might be that the CDROM is transferring in PIO mode instead of DMA mode. It is highly recommended to enable the DMA function of your IDE optical devices (CD-ROM or DVD-ROM) in order to reduce the CPU loading when accessing optical discs. Please follow the bellow procedure to enable DMA mode.

In the new window which displays the optical device properties, select "Settings". Then, check the "DMA" box in "Options".

Click "OK".

Question (Q&A-15|81):
I'd just finished setting up my system. When booting it up, I found that the LED of the floppy drive is always on and I cannot read any floppy disk with the floppy drive. Why?(1/14/2004)

Answer:Perhaps the floppy ribbon cable is connected to the floppy drive with the wrong orientation. Please reconnect the floppy cable and make sure to match the red marking on the floppy ribbon cable with Pin1 of the floppy drive connector. However, some floppy drives' connectors may not be easily to define Pin1. You can try to check around the connector. Usually, there will be labels for Pin1 or Pin2.

Question (Q&A-14|75):
My parallel port printer can't work normally with my ASRock motherboard. What should I do now?(12/12/2003)

Question (Q&A-14|74):
I'm using an add-on LAN card on my ASRock motherboard. The LAN card provides a "Wake On LAN" connector with a cable. Is there a connector on the motherboard so that I can plug this cable?(12/12/2003)

Answer:There's no need to connect this cable to the motherboard and you are still able to use the "Wake On LAN" feature with the add-on LAN card. To use it, please remember to enable the "PCI Device Power On" option in BIOS.

Question (Q&A-14|73):
I have an ASRock ATX motherboard. Do I need to screw on the double hole?(12/12/2003)

Answer:ASRock ATX motherboards are ATX specification 1.1 and 2.0 compliant, so the screw hole, which is on the right bottom of board, will be double holes design. According to the ATX specification, it is not necessary to screw this hole, you can please just use a plastic stand to bear this hole. If you still want to screw this hole, please do not over-tighten the screw, doing so may damage the board.

Question (Q&A-13|71):
With 3Com /Intel Gigabit LAN card installed, my system cannot connect to the Internet if PC-cillin 2002 personal firewall is enabled. How do I solve it?(11/14/2003)

Question (Q&A-13|66):
I'm using Duron 1600MHz Applebred CPU on your K7 series motherboard. How come the CPU is only recognized as a Duron 1200MHz CPU?(11/14/2003)

Answer:The FSB of Duron Applebred CPU (1400MHz to 1800MHz) is 266MHz. It is different from the former Duron CPU (FSB 200MHz). Please remember to adjust the FSB_SEL jumper to FSB 266MHz while using a Duron Applebred CPU.
https://www.asrock.com/support/K7Jumper.pdf

Question (Q&A-12|62):
I'm using an ASRock motherboard which supports Hyper-Threading technology. How come there is no Hyper-Threading technology option in BIOS setup?(10/15/2003)

Answer:The Hyper-Threading technology option in BIOS will appear only when a Hyper-Threading technology CPU is installed.

Answer:If the multiplier of your CPU is locked by itself, you can't change it even though you set FID jumpers through the motherboard.

Question (Q&A-10|52):
What is Boot Failure Guard (B.F.G)? How do I enable this function?(8/15/2003)

Answer:It is an ASRock new technology. While the system could not boot up normally at overclocking setting, the safe boot up mode will be issued from B.F.G and provides a BIOS setting interface for parameter reset/correction.
You don't need to adjust any setting to enable B.F.G. It is a basic function for ASRock motherboard.

Question (Q&A-10|56):
After I shut down the system, my USB mouse is still light on. Why?(8/15/2003)

Answer:In order to solve this problem, please adjust the PS2_USB_PWR1 jumper to pin 1-2(+5V).

Question (Q&A-9|48):
When I'm going to install USB 2.0 driver for my Windows 2000, it asked me to update Service pack 4. Where can I get Service pack 4 for Windows 2000?(7/9/2003)

Answer:Windows 2000 service pack 4 is now available on Microsoft website.
Please refer to http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.mspx

Answer:All of ASRock motherboards support Wake on LAN. Please enable the "PCI Device Power On" in the Power menu of BIOS. After saving the changes and exit the BIOS, please boot into the Windows OS then shut down the system.
Now, the system is ready to be woken up through LAN by other computers.

Question (Q&A-9|45):
I'm using ASRock motherboard. In the BIOS, I found that the Vcore is a little bit higher. Is this normal?(7/9/2003)

Answer:The value is still in tolerance of the CPU SPEC. It's more stable to set the Vcore a little higher under CPU SPEC. Please do not worry about it.

Answer:Please unplug the ATX power and remove the battery, use a metal material like paper clip to short the CLRCMOS1 soldering points or CLRCMOS2 jumpers for 3 seconds. After that, install the battery and plug the ATX power back to the motherboard.

Note: Please do not clear the CMOS right after you update the BIOS.

Question (Q&A-8|42):
May I use the power supply without +12V power (4 pins) connector for ASRock Intel platform Motherboards? (6/13/2003)

Answer:ASRock has its own design to omit the Intel specified 4-pin connector. All needed power for motherboard can be supplied from 20-pin ATX connector. So ASRock P4 platform motherboards is able to support some power supplies without +12V 4-pin connector.

Question (Q&A-8|41):
I found two digits or letters changing at the right bottom corner during POST screen. What is it?(6/13/2003)

Answer:This is the BIOS POST code. It represents each step BIOS does during POST screen.

Question (Q&A-8|38):
How do I get the correct CPU speed after updating the BIOS?(6/13/2003)

Answer:After updating the BIOS, the default of BIOS will be loaded with stable setting and the system runs with slower speed to secure the first boot runs successfully. In order to make your system running with the optimum setting, please remember to load turbo/default setting after you update the BIOS.

Answer:When you connect speakers in back panel and front panel at the same time,
1. If the jumpers JL1 and JR1 are short, both front panel and rear panel audio connectors can work.
2. If both jumper caps on JL1 and JR1 are removed, only front panel audio works.
However, it requires your front panel to support the function.

Question (Q&A-7|36):
If I install Win9x MR driver by pressing the auto setup of the support CD, the MR modem always picks up com 5. How do I solve it?(5/9/2003)

Answer:Please reload the driver by following steps:
1. Please click the properties of MR modem under "device manager".
2. Click the "driver" and click "update driver".
3. Select the driver you want.
4. Load the driver from the path to support CD\drivers\amr\win9x

Question (Q&A-6|30):
I'm using a AMD Athlon XP 2000+ processor with FSB 266MHz on K7S8X, but the FSB jumper can only set from 100, 133, 166MHz. How do I adjust to FSB 266MHz?(4/15/2003)

Question (Q&A-6|27):
Does ASRock motherboard support "Boot from USB device", if my USB device is bootable?(4/15/2003)

Answer:Yes! All of ASRock motherboards support "Boot from USB device".
When the system boot up, please press "F8" or "F11" to enter "Boot Menu" and select USB device for your fist boot device , then the system will boot from the USB device which you selected. For P4I45D, please plug the bootable USB device to USB port 2,3.

Answer:ASRock U-COP = ASRock Universal CPU Overheating Protection is a hardware level mechanism, which provide the auto-power-shut-off function to protect CPU from the damage while the CPU temperature getting high.
All ASRock Intel/AMD CPU series motherboards are equipped with ASRock U-COP.

Question (Q&A-4|17):
Should I clear the CMOS after I upgrade the BIOS?(1/30/2003)

Answer:If your system is running fine, you do not have to clear the CMOS. Also please do not clear the CMOS right after you upgrade the BIOS. After upgrading the BIOS, please reboot your system once then you can clear the CMOS if you need to do it.

Question (Q&A-4|16):
How can I set CPU FSB (Front Side Bus) correctly?(1/30/2003)

Answer:For Intel CPU: You do not need to do any setting. When you install CPU at the first time, all that you need to do is go to BIOS and "Load setup defaults", then the system will auto detect the correct CPU FSB.

For K7VT2 and K7VM2: There is a FSB_SEL jumper on the motherboard .
FSB 100Mhz set 2-3
FSB 133Mhz set 1-2

Answer:Since Microsoft is only developing drivers for Windows XP and 2000, you will have to use a 3rd party vendor's drivers. Also Power Management for USB 2.0 works fine under Windows XP. It may not work properly under Win98/ME/2000. Please check detailed information from Microsoft Web Site: