The demand for qualified human resources professionals is on the rise. The new Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) exams from the Human Resources Certification Institute (HRCI) reflect the evolving industry standards for determining competence in the field of HR. This new edition of the leading PHR/SPHR Study Guide reflects those changes. Serving as an ideal resource for HR professionals who are seeking to validate their skills and knowledge, this updated edition helps those professionals prepare for these challenging exams.

Features study tools that are designed to reinforce understanding of key functional areas

Provides access to bonus materials, including a practice exam for the PHR as well as one for the SPHR. Also includes flashcards and ancillary PDFs

Sandra M. Reed, PHR, SPHR, is the owner of Epoch Resources, a consulting firm specializing in the unique HR needs of small businesses. Sandra has authored learning modules and case studies for the Society for Human Resource Management. Anne M. Bogardus worked with growing biotech, high-technology, and public relations organizations at the manager and director levels. She is the author of Human Resources JumpStart and the previous editions of PHR/SPHR Professional in Human Resources Certification Study Guide. Technical Editor Brenda G. Budke, SPHR, directs an HR consulting firm in Fresno, California. She is founder and Dean of a corporate university, and is past president of the Human Resource Association of Central California (HRACC).

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Do you think you've discovered an error in this book? Please check
the list of errata below to see if we've already addressed the
error. If not, please submit the error via our Errata Form. We will
attempt to verify your error; if you're right, we will post a
correction below.

Chapter

Page

Details

Date

Print Run

Introduction

xxxiii

Text correction: Error in Option for Assessment Test Question 34 Option D should read: "State employment agencies must give preference to Vietnam veterans for positions lasting 3 days or fewer."
The correct answer and explanation on page xliv are correct as written.

12/31/13

Introduction

xlvi-xlvii

Text correction: Error in Answers to Assessment Test, Question 57B, "Quantitative analysis", is the correct answer. However, the explanation reverses the terms "qualitative" and "quantitative". The first two sentences of the explanation should read:

"Quantitative analysis is a form of research that uses mathematical models such as correlation, correlation coefficient, and measures of central tendency to provide solutions to problems. Qualitative analysis is a more subjective measurement tool that relies less on numbers and more on judgmental forecasts (A),..."

7/17/13

4

163

Text correction: Annual EEO SurveyThe second main bullet point, "All federal contractors or subcontractors with more than 50 but less than 100 employees, which" should read

"All federal contractors or subcontractors with more than 50 employees, which"

5/18/12

1st

6

331

Text correction: Error regarding Family and Medical Leave ActIn the first bullet point near the bottom of the page, the parenthetical "26 months for military caregiver leave" should read:
"26 workweeks for military caregiver leave"

Text correction: Chapter objective incorrectly identified as SPHR onlyThe icon in the margin by the chapter objective Develop/select and implement/administer occupational injury and illness prevention programs indicating that it is for the SPHR Exam only is incorrect. The icon should indicate that the item is for the PHR Exam only.

10/19/12

1st

8

490

Text correction: Injury and Illness Prevention Programs incorrectly identified as SPHR onlyThe icon in the margin by the heading Injury and Illness Prevention Programs indicating that it is for the SPHR Exam only is incorrect. The icon should indicate that the item is for the PHR Exam only.

8/29

Appendix A

523

Text correction: Error in Answer to Chapter 4 Review Question 15The first full sentence on the page, "The Rehabilitation Act of 1973 prohibits discrimination against veterans of the US armed services..."
should read:
"The Rehabilitation Act of 1973 prohibits discrimination against individuals with disabilities..."

The explanation should read:
"Both intrinsic and extrinsic rewards can be in the form of nonmonetary compensation. External factors that influence job performance such as working with a talented group of peers or under pleasant working conditions is defined as an extrinsic reward (C). Internal factors that influence job satisfaction such as pride in a job well done are considered intrinsic rewards (B). Monetary compensation (A) is one component of a total rewards system."

5/25/12

1st

1

Text CorrectionFront of book, on tear-out card:
Currently Reads:
Workforce Planning and Employmenmt
Should Read:
Workforce Planning and Employment

Instructors

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