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1. 9-1-1 is a free telephone call from all phones, including home phones and cell phones.

2. If you accidentally dial 9-1-1 DO NOT hang up. Stay on the line and tell the dispatcher that it was a mistake. This will prevent a call back from our dispatchers or a law enforcement response.

3. Cell phones that have been disconnected still have the capability of calling 9-1-1. So please be carefull when letting your children play with old cell phones.

4. If you call 9-1-1 in time of emergency, please remain calm on the phone and answer all of the dispatchers’ questions promptly. This will aid in a quick response to your emergency.

5. Please memorize your physical / 911 address and clearly post it on the front of your residence. This will aid the dispatcher in finding your location quickly, and also assist emergency responders while trying to locate your home.

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About This Site

Welcome to the Caddo County 911 website. We are a team of professional telecommunicators that are committed to combining technology, training, and compassion to provide the citizens and visitors of our county with an efficient and effective Enhanced 9-1-1 Telecommunications System. Caddo County 911 serves as the critical link between our county’s police, fire, and EMS agencies and those who need emergency or non-emergency assistance.