First make sure the Samsung SPH-M910 is in the on position using MTC Cable. Make sure your connection between the handset and computer are secure and snap in correctly. Wait for the charging symbol to appear on the screen. Continue normally with the Houdini Detect button and complete the Houdini process.

Additional Pre-Provisioning Instructions

Power the phone on then dial ##8778#

Set Uart Path (MODEM)

Set USB path (MODEM) then (install drivers when prompted)

Continue normally with houdini and powercycle the handset when complete

Additional Issues

Always make sure the drivers for the handset have been installed correctly.

If your handset is not being detected view the most common issues below

Damaged data port on the handset itself. Check for water damage or damage to the data port on the handset.