WITH AN ASSISTANT

PATIENT TRANSPORT

MEDICAL CONDITIONS

Feeling unwell? Check if you satisfy general health criteria to fly. Read more

SEAT RESERVATION

We are happy to help you to find a suitable seat. Let us know in advance.Read more

WITH A SERVICE DOG

SAS welcomes service dogs in the cabin at no additional charge. Let us know if you plan to travel with a service dog.

COMPENSATION

You can apply for compensation if your mobility equipment or assistive devices has been damaged or lost**.Click here to apply

FEEDBACK & COMPLAINTS

Happy with your flight? Want to complain about your travel? Tell us here.

We publish information about the services that we offer to passengers with special needs and reduced mobility in accordance with relevant safety regulations and EU Regulation 1107/2006.EU Regulation 1107/2006

*If your booking is made within 48 hours of departure, we strive to assist you as best as we possibly can. However, we cannot guarantee assistance if you book less than 48 hours before departure.**Compensation is according to the SAS Conditions of Carriage. Fragile and valuable items will not be reimbursed.