Spyware on my laprtop (dialer.generic)

Hi there,

Am having problems with my computer, tried to download alot of freeware to remove but did not succedd.
Finally i got the free AVG spyware and i it detected i have the dialer.generic virus and the firefox always pops up new windows and i dont know how to remove it.
Is there any free registry cleaner or any way i can get rid of this please? i read about the dialer.generic and it says it can dial premium numbers.
Please help as i am not very good in computers am just a basic user.

My dell pc has a virus and spyware, i downloaded avg, but it didnt worked. I heard that reinstalling windows is a good solution, is it true? My computer is very slow and is hard to use it because of so many pop ups and it keeps on sending error messages, and it freezes up sometimes. thanks, emMy dell pc has a virus and spyware, i downloaded avg, but it didnt worked. I heard that reinstalling windows is a good solution, is it true? My computer is very slow and is hard to use it because of so many pop ups and it keeps on sending error messages, and it freezes up sometimes. thanks, em

Hijackthis is a first line tool to examine certain areas of the computer. It does not show everything and lots of malware is hidden from it

To download Hijackthis

go to http://www.download.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html and download 'Hijack This!' self installer. Save it to the desktop or other suitable place. DO NOT just press run from the website Double click on the file and it will install to C:\program files\hijackthis and create an entry in the start menu. Click on the entry in start menu to run HijackThisClick the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log. Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.Someone here will be happy to help you analyze the results

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get rid of it ...and install a free avg with spy-ware protection and all ...it s updating daily ..and I had no problems with it in 2 years..they release a new version every few months and I'm content with the software ...its settable...for your own needs and reliable..