Description

The Ola cabs app is the easiest and fastest way to book a cab or a taxi in your city. With more than 300,000 cabs in 100+ cities that include Bangalore, Chennai, Delhi, Mumbai, Hyderabad, Kolkata, Pune, Jaipur, Ahmedabad and more, Ola is the most popular cab booking service in India.

With a quick and smooth signup process, it won’t take you long while booking your first ride. If you’re lucky enough to get a referral code, sign up with the code to get your first ride free!

Book a taxi in just a few taps. Here’s how it works:

Set your pickup location (E.g. Home, Office, Airport, Railway station or your current location)See different types of cabs or taxis in your location, displayed on a mapPick the type of cab you want and tap RIDE NOWGet instant confirmation with ride detailsTrack your cab as it reaches you

Once your trip ends, you can pay by cash or even better… keep your Ola Money recharged to ride cash-free! You also get a detailed cost breakdown in an invoice emailed to you.

Want to plan ahead for a taxi to airport or railway station? You can choose RIDE LATER to book a taxi in advance.

Share your ride details with your family and friends so they can track your ride and know you are safe. Leave the stress of travel to efficient and courteous drivers and enjoy your Ola ride!

We offer taxis in different categories on the Ola cabs app -

Micro: The most affordable AC cab in the countryMini: The popular hatchback ride from OlaSedan: 4-seater cabs for greater comfortPrime: Free Wi-Fi enabled sedans with top drivers

With fares starting from Rs. 6 per km, Ola is the most affordable cab booking app in India.

You can get fare details of different taxis from the app. Press and hold the category icons for the rate card. You can also get an estimated cost of your trip before booking a cab. Just tap on ‘Ride Estimate’ and enter your destination.

You can also reduce the taxi fare up to 50% by choosing Ola Share. We match you with other Ola users travelling along your route so you can share a cab. You can also choose to travel exclusively with your colleagues or classmates.

Along with Ola taxis in the app, you can also find more options to travel. We’ve partnered with local and traditional transport services to make them an integral part of our journey. You can book Kaali Peeli taxis in Mumbai and Kolkata’s yellow taxis from your app.

Now, you don’t just book taxi online, you also use the app for booking an auto rickshaw from your smartphone! You can book Ola Autos in more than 20 cities across India and ride from your doorstep. No more waiting for an auto or visiting auto stands. We’ll soon be expanding to more cities and you’ll know when we’re there.

We’re making daily commute economical and eco-friendly with Share and Shuttle services. These services are currently available in selected cities and will soon be rolled out in major cities across India.

You can also tag work or business related rides as Corporate rides when you book cabs in the app. You’ll get invoices for these rides at your official email address. Companies can use Ola Corporate for employee travel management. They can easily track and sponsor corporate rides when employees book taxis from the app.

We are simultaneously changing the lives of those who offer rides and those who need them. People are increasingly relying on Ola’s effective services to book a taxi in their city. This is helping several drivers earn a consistent livelihood with integrity.

Visit our support website for more information on the Ola cabs app and other Ola services - https://help.olacabs.com/support/home

You can always reach us at support@olacabs.com.

Stay up to date on Ola’s exciting offers and latest happenings by following us on social media.

Reviews

4.0

531,423 total

5 277,859

4 118,261

3 53,615

2 22,738

1 58,950

Prem Vastkar

Payment option Last time when i book taxi there is one paytm option in your app but in new update i didn't see it. I have trying to add my paytm wallet but there is no option can your team help me how to add this... i think paytm is best option as everyone user has paytm so it is better for customer...

Ashutosh Katti

Extra money charged. I had booked a shared cab via Ola Share for my Mom and sister. The fare was supposed to be ₹63.00 However, the driver charged them ₹110.00. When contacted he argued that what was charged was right. He argued that when 2 ppl take an ola share the price gets doubled automatically. Please educate your drivers about your policies and fare structures. Also a refund of the balance amount would be good.

Avinash P

Good app but be careful The app is good but there is a trouble sometimes in locating the position. The service is good but never put your money in OLA money. We dont have a mechanism to control our wallet. They sometimes deduct the money at their own will and we have to beg them to credit back through series of calls and e-mails. My sincere advice, use the cab service but not the wallet. Beware..

Aakash Karn

Totally waste not worth buying Ola select also I am a old Ola customer , i never faced any such problems ,but now if u need any cab 99% chances is there u won't get booking done .. I tried Ola select also but nothing helped . I can see cabs are available but the drivers won't confirm the booking or its Ola's fault .. Ola totally waste now.. Guys please don't waste ur money buying Ola select ..

Manoj Wilson

Hated it It used to be my choice when TFS got down. Not anymore. Looting people, crass service, non-availability despite charge 1.5x, sharing cab drivers denying service, drivers refusing ola money esp. for OLA MONEY is what defines Ola these days. Expected better from them and now it has just gotten worse. I wish there was an option for no star.

Shirish Deshmane

Please don't use this App. I have very worst experience I was trying to book shear cab but this app is playing very vieard every time it was asking me give feedback for your last ride. Because of this Instead of shear cab system booked mini micro which I never used and they have charged me Rs 50. Driver canceled ride they have charged me this is how they are playing with customer. Very pathetic please don't use and recommend to any one.

User reviews

Prem Vastkar December 8, 2016

Payment option Last time when i book taxi there is one paytm option in your app but in new update i didn't see it. I have trying to add my paytm wallet but there is no option can your team help me how to add this... i think paytm is best option as everyone user has paytm so it is better for customer...

Extra money charged. I had booked a shared cab via Ola Share for my Mom and sister. The fare was supposed to be ₹63.00 However, the driver charged them ₹110.00. When contacted he argued that what was charged was right. He argued that when 2 ppl take an ola share the price gets doubled automatically. Please educate your drivers about your policies and fare structures. Also a refund of the balance amount would be good.

Good app but be careful The app is good but there is a trouble sometimes in locating the position. The service is good but never put your money in OLA money. We dont have a mechanism to control our wallet. They sometimes deduct the money at their own will and we have to beg them to credit back through series of calls and e-mails. My sincere advice, use the cab service but not the wallet. Beware..

Totally waste not worth buying Ola select also I am a old Ola customer , i never faced any such problems ,but now if u need any cab 99% chances is there u won't get booking done .. I tried Ola select also but nothing helped . I can see cabs are available but the drivers won't confirm the booking or its Ola's fault .. Ola totally waste now.. Guys please don't waste ur money buying Ola select ..

Hated it It used to be my choice when TFS got down. Not anymore. Looting people, crass service, non-availability despite charge 1.5x, sharing cab drivers denying service, drivers refusing ola money esp. for OLA MONEY is what defines Ola these days. Expected better from them and now it has just gotten worse. I wish there was an option for no star.

Please don't use this App. I have very worst experience I was trying to book shear cab but this app is playing very vieard every time it was asking me give feedback for your last ride. Because of this Instead of shear cab system booked mini micro which I never used and they have charged me Rs 50. Driver canceled ride they have charged me this is how they are playing with customer. Very pathetic please don't use and recommend to any one.

Simply unprofessional! I usually don't write reviews but this one strongly deserves. Drivers are very unprofessional. Here's how, I scheduled a ride at 04:00 hrs, got the driver details but driver driver did not call till 04:10. When I called him he was sleeping. He came at 04:20 min. Also driver details didn't match, when asked he told that, he drives this cab for his owner who was affiliated with ola. Had to travel due to urgency. Had similar experiences twice of such drivers driving on others ola licence.

Cheaters The biggest cheaters in cabs.. they have launched some useless thing called Ola share pass.. which is simply useless like them. Pass describes that for 10 rides there would be flat rate where ever u travel in an estimated kms. They charge 150 for the same n only after one ride pass in consumed.. wow.. after complaining 10 times also they don't reply to even a single mail.

POS Service and app. Your service is very very bad. Not to mention your racist drivers you employ who doesn't even know how to follow the GPS and stop somewhere else during pickup. I've had enough of your crappy service!! Not to mention charging more than what the actual amount is..

Driver left midway. Driver left me midway of a trip and moreover I was charged full amount of the trip whereas I only travelled for about 1 km. Moreover on calling customer care they merely stated this won't happen again but we can't refund the amount. Really 600 odd rs charged just for 1 km. Really pathetic. Problem is their complete apathy towards the issue. Really Incomprehensible how can they swindle customers money like this.

Some snags bt still better Now its been a year am using ola for my commute. Most of the time i get gud service but sometimes when i have to travel 35+ km the driver cancels the booking for no good reason and last week i was charged for toll which was forbidden by the govt. So when i complaint i got my money back. So overall it's very good...

Not a helping service Ola make fools to the customers. Not even refund money if mistakes done by ola itself. Uber is way better than ola. Drivers not cooperative and even ola itself. And ola very much talented for not replying nor taking any actions against any odds or flaws done by them only. Worst worst worst....

Disappointed with OLA Not at all customer centric service. This is my experience with OLA, UBER is better much better I asked cab driver to wait mid way for 2 minutes as I wanted to collect food parcel but he didn't stop saying OLA has some policy, cab cannot stop in between ride. If customer asks still cannot stop else OLA will charge penalty. I am very much upset at morning 5am hungry, requested cab driver so much to wait for 2 minutes but he denied. Uber never does that, I'll get an auto next time but not OLA. This was my first and last ride with OLA Disappointed!!!

Sending Mini for Micro booking I booked so many times but they are always sending wrong cab Mini while Micro booking. I just noticed today after a so many rides while checking history. This app no such as any option regarding this to complain.

Never opt Ride later option. I had advance booking to catch flight from Mumbai domestic airport having CRN466512823. At last minutes driver didn't turn up and he cancelled it citing he ola does not allow them to travel more to pick customer. When I tried booking for ride now there were no cabs. Thank God UBER saved me that day else cud have lost my flight. Very bad taste. I will be careful for future rides. American companies are more reliable.

Ride to airport The driver was rude. Came late. Argued non stop and the worst was charging me extra cost by lieing and asking for tips. He refused to show the meter. The actual bill was inr 511 and he said the meter was inr 600. I wonder why such drivers are hired by Ola. Next time I will think before using Ola.

There are so many glitches in Ola app I didn't find any option in my Ola app to add debit/ credit payment options rather than Ola money and cash. There are so many terms and conditions to get cashback during offer period. App automatically close down by pressing single back button. Fare is much more than Uber fare. Bad service. Very difficult to contact to the customer service representative.

Cheaters After I have taken up ola select membership for 3 months it stopped working. Called customer care but of no use. Uninstall and reinstalled as per the customer care. Still the problem continue. It gives as technical issue and doesn't allow me to book.

Not a good experience I have been using ola for some time now.. the major issue I face is that we can not change the mode of payment once we have booked. It can not even be changed by the customer service.. I think customer should be able to decide how they are paying at any time.. even after the ride is over or in-between... Yesterday I had to wait half hour with the cab driver to figure this out and when reached out to customer care they said they can not help.. that is terrible.

Worst Peak time charges by drivers monopoly. They deny duty without any reason or cancel booking without calling by putting customer didn't picked the call. Ola doesn't care about customer experience. Strongly not rec emended to rely on this. Ridiculous.

I traveled to a place estimated fare was ₹250-300 but I was charged ₹433 and the same route while coming back UBER charged me only ₹280. If your estimation is of no use plz don't cheat your customers. I have taken 30 rides on UBER and was never charged over the estimated fare. Better use the best UBER service.

Costly !!! Any time your cabs are costlier than uber / that to for a most horrible and old unwell maintained cabs ...being an Indian company you are only good at ripping of your own country men. Quality is where Indian company lacks ..you guys charge 'X'price like peak time charge and even your minimum is costly ...you are just another auto wala, who demand sense less X price.

Good but get rid of unprofessional drivers Experience has been good.. But the drivers of the micro and mini cars unlike the sedan are very unprofessional.. They have become like regular taxi.. Service was ola's usp.. Bt this is going down because of these drivers.. They don't go to distances which are a little long... But the sedan drivers never do that.. If you don't control the micro or mini drivers then you will be like a local taxi service with a mobile navigation system...

Good app It's a good app but with new version I guess there's just one flaw. If I want to book ride from a place like 10 mins from current location, it starts searching for cabs nearby current location and not the pick up!! Else a useful app

Too Greedy company Hate their Greedy Ness, they manipulated the fare such that people now have to take ola share and in ola share they fill all 4 seats making user very uncomfortable in a smaller car. If they wanted to have 4 people seated then they should have provided appropriate car. The drivers are so much obsessed about their targets in share that they actually waited for 30 minutes for another co passenger. Well time to shutdown ola. Adios

very bad experience i have given one star rating but i wish can give lower than that, this app can't open properly on my smart phone. They have blocked my account by giving stupid reasons like 'Violations of policies.'

Fake coupans and Unfair pricing. Unprofessional CRN479611708. This is unprofessional. Don't advertise if u can't give. The distance was less than 10 km yet the charge is not flat 100. HAPPY100 is not applied, i want a refund for the same. This is totally ridiculous.

Not trustworthy They cancelled my ride twice continuously. It wasted my half an hour. Once I applied Rs100 coupon, however chared full and after complaining it to OLA they were not bothered at all, not even apologise abtout it. Not reliable. Better go for uber they are exceptionally good.

Looting people for a bad service I book my ola in morning hour at 7.21 am .talked driver 7.22am . App was showing 5 min eta. I waited for 10 min no ola came .contact to driver .still time to come ..I cancelled cab and you charge me 50 rupee . I want to know why ..it your delay your fault and I m paying for this .no way ...not gonna use again .and this is not first time this happened to me

Full of bugs Updated to newer version and no part of app working properly. Booked a ride, didnt receive any msg of confirmation. While enroute, only enjoy your ride page opening, no other part of app working, like payment