Course Descriptions

An overview of the tourism industry. Study includes history of travel; travel profiles; motivations; needs and expectations of travelers; destination development; social and economic environment of the industry; specialized field of tourism industry, industry terminology, and job-related opportunities.

TRSM
112
,
INTRO TO THE HOSPITALITY INDUSTRY

3
(3)

Course designed for Hospitality and Tourism majors specifically for the Hospitality and Culinary tracts. An exploration of the hospitality industry including the organization and structure of hotels, restaurants, clubs, cruise lines and casinos. Management, marketing, human resources and ethics of hospitality organizations are examined as well as career opportunities. Course is offered as part of the requirements for the Hospitality Operations and Hospitality Fundamentals Program certificates awarded by the American Hotel & Lodging Educational Institute.

TRSM
117
,
E-COMMERCE & TECHNOLOGY IN THE TOURISM INDUSTRY

2
(2)

An introduction to the dynamic field of technology within the tourism industry. Topics include computer applications; e-communication; e-marketing and information distribution as relating to the tourism industry. The current and future impact of technology on the tourism distribution channel and the technology positions available in the industry are also examined.

Course designed for Hospitality and Tourism majors specifically for the Hospitality tract. An introduction to information needs as they relate to hospitality. The basics of property management systems, restaurant management systems, sales applications, revenue management and accounting applications are explored. System selection, security and the impact of the Internet are also examined. Course is offered as part of the requirements fro the Rooms Division Certificate of Specialization and the Hospitality Operations certificates awarded by the American Hotel &I Lodging Education Institute.

TRSM
120
,
HOUSEKEEPING OPERATIONS

2
(2)

Course designed for Hospitality and Tourism majors specifically for the Hospitality tract. The role and responsibilities of the housekeeping department are examined in relation to the operational success of a hotel and guest satisfaction. Topics include energy management, guest safety and security issues, health concerns, guestroom furnishings, inventory management, and expense control. Course is offered as part of the requirements for the Rooms Division Certificate of Specialization, the Hospitality Operations and Hospitality Fundamentals Program certificates awarded by the American Hotel & Lodging Educational Institute.

TRSM
121
,
FRONT OFFICE OPERATIONS

2
(2)

Course designed for Hospitality and Tourism majors specifically for the Hospitality tract. Principles and procedures of the hotel front office from the reservation process to check-in/check-out and account settlement are examined as these relate to the overall operation of the lodging industry. The role and responsibilities of management including planning, evaluation and human resources of the front office are also explored. Course is offered as part of the requirements for the Rooms Division Certificate of Specialization, the Hospitality Operations and Hospitality Fundamentals Program certificates awarded by the American Hotel & Lodging Educational Institute.

TRSM
124
,
CONFERENCE, MEETING AND EVENT PLANNING

3
(3)

Course designed for Hospitality and Tourism majors specifically for the Hospitality and Travel tracts. An introduction to conferences, meetings and events. The responsibilities of the planner are examined. Also included are marketing/sales strategies, financial requirements, operational issues, security, and exhibit management. Students will plan and host an event. Course is offered in conjunction with the Educational Institute of the American Hotel & Lodging Association.

TRSM
143
,
HOSPITALITY LAW

3
(3)

Course is designed for Hospitality and Tourism majors specifically for the Hospitality and Travel tracts. A study of the legal considerations of hotel and restaurant operations. Includes basic legal principles governing hospitality operations; laws affecting hotel employees; building codes and public health regulations as applicable to hotels and restaurants; tax laws relating hospitality operations. Course is offered as part of the requirements for the Rooms Division certificate of Specialization and the Hospitality Operations certificates awarded by the American Hotel & Lodging Educational Institute.

TRSM
190
,
HOSPITALITY AND TOURISM MANAGEMENT CAREER EXPLORATION

1
(1)

Course designed for Hospitality and Tourism majors specifically for the Hospitality and Travel tracts. An introduction to career planning. Topics include self assessment and career goals, interviewing and networking techniques, self marketing documents, professional work habits, and building credentials in major success categories.

TRSM
220
,
BEVERAGE OPERATIONS MANAGEMENT

2
(2)

Course designed for Hospitality and Tourism majors specifically for the Hospitality tract. Exploration of beverage operations including the service process and trends. Topics include the variety of positions in a beverage operation; types of beverages including beer, wine and spirits; responsible alcohol service; mixology basics; producing wine and beer; and sales and marketing. The major wine producing areas will also be explored.
Course is offered as part of the requirements for the Hospitality Fundamentals certificate awarded by the American Hotel & Lodging Educational Institute.

Prerequisite: Prerequisite: TRSM 112

TRSM
226
,
HOSPITALITY SUPERVISION

2
(2)

Course designed for Hospitality and Tourism majors specifically for the Hospitality tract. An examination of the personnel issues relating to the hospitality industry. Topics include recruiting, training, evaluating, coaching, and motivating. Also included are legal issues, managing conflict and time management. Course is offered as part of the requirements for the Rooms Division Certificate of Specialization, the Hospitality Operations and Hospitality Fundamentals Program certificates awarded by the American Hotel & Lodging Educational Institute.

Prerequisite: Prerequisite: TRSM 112

TRSM
227
,
FOOD & BEVERAGE SERVICE OPERATIONS

2
(2)

Course designed for Hospitality and Tourism majors specifically for the Hospitality tract. Exploration of the basic service principles of a food and beverage operation. The practical skills and knowledge required for management and staff to provide exceptional service through a team effort are examined. Topics include responsible beverage service, menu development, and maintaining a clean and safe environment to promote repeat customers and strengthen guest loyalty. Course is offered as part of the requirements for the Hospitality Operations certificate awarded by the American Hotel & Lodging Educational Institute.

Prerequisite: Prerequisite: TRSM 112

TRSM
228
,
FOOD AND BEVERAGE MANAGEMENT

2
(2)

Course designed for Hospitality and Tourism majors specifically for the Hospitality tract. The management function in food and beverage processes are examined. Topics include the organization of food and beverage organizations, marketing, nutrition, budgeting and cost control, facility design and production systems. Course is offered as part of the requirements for the Hospitality Operations and Hospitality Fundamentals Program certificates awarded by the American Hotel & Lodging Educational Institute.

Prerequisite: Prerequisite: TRSM 112

TRSM
234
,
AIRLINE TICKETING PROCEDURES

3
(3)

Introduction to airline ticketing procedures for domestic and simple international itineraries. Emphasis is placed on interpreting tariff displays, fare calculations, transportation taxes, and fare rules. Accountable and non-accountable documents will be analyzed. Payment options and refund/exchange procedures are also covered. Includes an introduction to the airline reservation systems, the Area Settlement Plan and ARC/IATA requirements. (IN1, IN4)

TRSM
237
,
WORLD LEISURE DESTINATIONS

3
(3)

A study of North American and International leisure destinations appealing to tourists. Includes physical geography, major tourist attractions, and related products. Booking procedures for hotels, car rentals, rail, motorcoach, cruise and tours will be examined, as well as documentation and health requirements. Cultural diversity issues are explored in relation to the tourism experience.

A study of North American and International leisure destinations appealing to tourists. Includes physical geography, major tourist attractions, and related products. Booking procedures for hotels, car rentals, rail, motorcoach, cruise and tours will be examined, as well as documentation and health requirements. Cultural diversity issues are explored in relation to the tourism experience.

TRSM
245
,
CASINO OPERATIONS

2
(2)

Course designed as an elective for Hospitality and Tourism majors specifically for the Hospitality and Travel tracts. A study of casino industry including industry development; organizational structure; legal issues; marketing and the various types of games. The future trends of casinos will also be explored. An optional trip may be offered to a casino. A separate fee will be assessed. Students must be at least 21 years old to participate in the trip.

TRSM
247
,
CRUISE AND TOUR MANAGEMENT

3
(3)

Course designed as an elective for Hospitality and Tourism majors specifically for the Hospitality and Travel tracts. An exploration of the cruise industry and professional tour management. Includes types of cruise ships and tour products available; destination geography; cultural awareness; tour preparation and research; management responsibilities; crisis management and marketing. An optional city tour and/or cruise may be offered. A separate fee will be assessed.

Prerequisite: Prerequisite: TRSM 111 or TRSM 112

TRSM
248G
,
INTERNATIONAL EXPERIENCE

2
(2)

Course designed as an elective for Hospitality and Tourism Management majors. An introduction to a foreign country's history, social, cultural, economic and political structure with an emphasis on its tourism industry and its appeal as a tourist destination. The course will culminate with a field study trip to the foreign country. Destinations will vary each year. A separate fee is assessed for the trip. Students will be responsible for securing all the necessary documentation, immunizations and permissions needed for travel. May be repeated twice for credit.

Prerequisite: Prerequisite: TRSM 111 or TRSM 112
Concurrent: TRSM 241

TRSM
285
,
HOSPITALITY AND TOURISM PRACTICUM

1
(8)

Course designed for Hospitality and Tourism majors specifically for the Hospitality and Travel tracts. An unpaid supervised work experience in a position related to the student's major field of study. The work experience will assist students in exploring career choices within their major, understanding employer expectations and integrating classroom knowledge in a work setting. The planned work activity will be coordinated and supervised by the employer and a tourism faculty coordinator. A student must be pursuing a Hospitality and Tourism Management concentration of study. Thirty semester hours completed with twenty semester hours completed in major; minimum GPA of 2.0; minimum GPA in major of 2.5; and *Divisional approval. Course will be graded on the S/U basis.
*Divisional approval requires a minimum of one (1) meeting with faculty coordinator to discuss placement and requirements of course.

Prerequisite: Prerequisite: MKRG 113
Concurrent: TRSM 190

TRSM
287
,
WORK BASED LEARNING I - TRSM

1
(1)

Students have an opportunity to gain valuable work experience on site at tourism suppliers such as Disney World in Orlando, Florida. Disney is highly regarded as a model for tourism training and experience. Students must attend an orientation session and pass the Disney interview process. Students may elect the five month or seven month option. For all other Tourism suppliers students will work through the Work Based Learning Coordinator and the Faculty Advisor for placement. Course will be graded on the S/U basis. Prerequisite: A student must be pursuing a Tourism concentration of study. Thirty semester hours completed with twenty semester hours completed in major; minimum GPA of 2.0; minimum GPA in major of 2.5; minimum C" grade in MKRG 113 Principles of Salesmanship and *divisional approval. Offered as required.*Divisional approval requires a minimum of one (1) meeting with Work-based learning coordinator and faculty advisor to discuss placement and requirements of course."

Prerequisite: Prerequisite: Divisional approval.

TRSM
288
,
WORK BASED LEARNING II - TRSM

1
(1)

This course provides supervised work experience building on experience in Work-Based Learning I with approved employer(s) in an area related to the student's program. Emphasis is place on integrating classroom learning with work experience. Students will be able to evaluate career selection, demonstrate employability skills, and satisfactorily perform work-related competencies. Activities are coordinated and evaluated by college personnel. Course will be graded on the S/U basis.

Prerequisite: Prerequisite: TRSM 287

TRSM
299
,
TOURISM - INDEPENDENT STUDY

1
(1)

An in-depth study of areas of tourism presented by discussion and/or individual research and reading. Topics will vary. Repeatable up to a total of four(4) credit hours.