Quality Policy

The primary quality objective of DPA Components International is to satisfy our customers' needs. We will accomplish this objective by conducting our business in an environment of teamwork, process improvement and technical excellence:

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DPA Components Intl. developed and implemented a Quality Management System in order to document the company's best business practices, better satisfy the requirements and expectations of its customers and improve the overall management of the company.

Job Tracking

DPACI's custom job tracking database ("ABACUS") begins with the Sales / Marketing department when they receive an RFQ and the customer requirements. Based on the customer requirements, a process flow in the form of an electronic lot traveler is created by the quoting department, which then determines the price and delivery. Once the job is awarded, QA reviews the lot traveler against the original customer

Internet Status - Updates each day showing the status of each job. This information is accessible from any PC terminal with proper customer identification number and password.

Quality Assurance - Provides customers with failure data and information for jobs on hold. Works with Customer and Engineering until the job is released from hold status.

Shipping - Reviews documents and all data to be shipped to the customer. ABACUS generates all documents via the database and verifies critical information such as quantities, purchase order numbers, items to be delivered, etc.

Data Retention - All data entered into the ABACUS Information Gateway is backed up every day and is retained for at least 10 years. Each job folder is retained for at least 7 years.

The ABACUS job tracking database has been created to facilitate tracking complex jobs through our facility as we perform many processes on electronic parts and to provide our customers with complete and instantaneous traceability for their job. Job tracking is another Better Value that DPACI offers as we deliver Total Solutions for our customers' needs.

The Quality Management System of DPACI meets the requirements of the international standard AS 9001 / ISO 9001:2000. This system addresses the design, development, production, installation, and servicing of the company's products.

DPACI's Total Solutions approach provides an integrated team within one facility to ensure that quality is part of initial design and development and continues through all phases of production, testing and certification. This minimizes the risk and logistics in a program, resulting in Better Value for our customers.

We thrive on creating effective communications, making timely resolutions and generating superior performance through the use of our in-house Information Management System. Our online database provides real-time status to our customers via our Job Status system on the Internet and other EDI formats.

requirements. Engineering then assigns the job to a Responsible Engineer for technical tasks such as test programming or burn-in definition before the parts even arrive at our dock. When the parts arrive they are received according to their quoted job number and a schedule is created based on cycle times for the processes approved by QA. An electronic "On-Line Traveler" is created at this point to track all processes, status and performance associated with the job. The status of every job is posted on the Internet and is accessible by a customer with the appropriate customer identification and password.