Visual Disabilities

Audio Description devices, Braille Guidebooks and digital audio tours are available to help Guests with visual disabilities at the Disneyland Resort.

For additional information about Theme Park services and options, please visit Guest Relations. You may also obtain information, including parade and show times and restaurant menu details, by calling 1 (407) 827-7935.

Audio Description

The Disneyland Resort offers Audio Description through Disney's Handheld Device, which provides supplemental audio by describing visual elements such as actions, settings and scene changes, and works with existing show audio at specific theme park attractions. A US$25.00 refundable deposit is required, refundable when returned on the same day.

Braille Guidebooks are available for each theme park and include attraction, restaurant and store descriptions. A limited number of Braille Guidebooks are available to rent on a first-come, first-served basis at Guest Relations and require a US$25.00 refundable deposit (refundable when returned on the same day).

Digital Audio Tour

A digital audio tour is available for each theme park. The digital audio tour provides Guests with a sense of direction and a brief description of Guest services and attractions. A limited number of digital audio devices are available on a first-come, first-served basis at Guest Relations and require a US$25.00 refundable deposit (refundable when returned on the same day).

Service Animals

Trained service animals are welcome Guests at the Disneyland Resort; however, please remember that service animals must remain on a leash or in a harness and under control of their owner at all times. Cast Members are not able to take control of service animals.

Due to the nature of some attractions, service animals may not be permitted to ride. At these locations, please ask a Cast Member about available options, including Rider Switch with a member of your party or a portable kennel.

Service Animal Relief Areas

Service animals are welcome to use any open outdoor area for service animal relief, so long as the owner makes sure to pick up after his animal and leave the area clean. This includes the theme parks, Downtown Disney, Hotels, and other Guest areas. Additionally, for your convenience, we also have the following designated areas in our theme parks:

Main Entrance Esplanade:

Disneyland Kennel Club

Disneyland Park:

Fantasyland: Planter across from "it's a small world"

Fantasyland/Hub – Planter on right leading from Central Hub toward Matterhorn Bobsleds (park map is provided to assist in locating area)

New Orleans Square: Fountain area planter on right near Train Station and Haunted Mansion

Designated relief areas are identified in the Resort and Theme Park Guide Maps with the following symbol:

Service Animal Relief Areas

Lighting Sensitivity

Should you or any member of your party have a photosensitivity or seizure disorder, we recommend that you check with your personal physician for specific instructions before visiting the Disneyland Resort. The main disabilities page contains more information about the types of lighting used at the Disneyland Resort.