I recall saying something to that effect some years ago when a friend from Boston was visiting me for the first time in Vancouver. She had just exited the doors of Vancouver International Airport, and was pointing at the Canada Line’s YVR Airport Station, asking whether that was an airport monorail and where the ‘real’ train to the city was.

It was a fair observation; elsewhere around the world, there are airport people mover systems — train lines that exclusively move people between airport terminal buildings and airport parking lots — with station platforms that are longer than the city-serving system of the Canada Line.

After explaining that was the actual train to the city, she then quipped “I guess not a lot of people take transit here.”

As we approach the 10th year anniversary of the opening of the Canada Line, which served its first passengers on August 17, 2009, this SkyTrain line certainly epitomizes Metro Vancouver’s tendencies of under-building transportation infrastructure.

Not only is it a sheer symbol of under-building, but its limitations — even though it is a relatively young system — are already becoming quite functionally apparent.

Metro Vancouver’s toy train

With its super-short platform lengths of just 40 metres and 50 metres, the Canada Line can theoretically eventually reach an ultimate capacity of 15,000 passengers per hour per direction (pphpd).

Comparatively, the Expo Line and Millennium Line each have an ultimate capacity of 25,000 pphpd, with the Expo Line currently hovering at a peak hour capacity of roughly 15,000 phppd. Recent new automation systems on Toronto’s will increase the Yonge-University Line to 36,000 pphpd, while the London Underground’s Victoria Line has 25,000 pphpd, and some of the Hong Kong MTR’s lines reach 80,000 pphpd.

This slight platform extension allows for slightly longer trains — an additional car for the creation of three-car trains.

Ways to grow the Canada Line’s capacity in the future, with the 2017 ridership demand noted. (City of Vancouver)

Platform lengths beyond 50 metres are unfeasible, with tunnel ventilation shafts, track curves, and grading making an extension not possible without significant construction costs to rebuild large sections of the line. This would likely also necessitate major service disruptions over a prolonged period.

Staggering ridership growth

While there is theoretically still 9,000 pphpd in capacity room to grow (from 6,100 pphpd to 15,000 pphpd), there is every reason to believe that we will reach the ceiling of 15,000 pphpd much faster than anticipated.

Right off the bat, the Canada Line was an immense ridership success, exceeding original ridership projections by about four years.

And for some years now, made worse by the terrible seating layout, the growing level of overcrowding has turned it into an uncomfortable ride — not just during peak hours, but also during other times.

Riders are regularly unable to board overcrowded trains that increasingly resemble the conditions of trains in Asia.

Trains are packed even during the evening and late night hours.

A crowded SkyTrain Canada Line train. (Kenneth Chan / Daily Hive)

And for some incomprehensible reason, this fully-automated train system runs extremely infrequently every 20 minutes during late night hours in Richmond and YVR/Sea Island segments — well below TransLink’s standard of at least every 15 minutes for a frequent transit network. On the Expo Line and Millennium Line, in contrast, scheduled late-night frequencies do not exceed every 10 minutes.

On the Canada Line specifically, year-over-year annual ridership grew by 6.3% in 2017 and 5.3% in 2018, with ridership now averaging at 148,000 per weekday — roughly 60% more than the Canada Line’s first year.

SkyTrain Canada Line. (Shutterstock)

It is safe to say the decision makers and planners in the early 2000s, when the Canada Line was being planned and designed, did not foresee the following:

1. High growth from Vancouver International Airport

Vancouver International Airport’s soaring air passenger numbers have correspondingly meant more ridership for the Canada Line.

In comparison, Toronto Pearson International Airport (YYZ), even with the Union Pearson Express (UPE) rail service to downtown Toronto and a number of bus services, has a transit modal share of just 10% of all trips made to the airport. Both the UPE and the Canada Line’s airport segment clock about 10,000 boardings per day, despite YYZ being a far busier airport.

TransLink data also shows YVR Airport Station saw the total number of boardings increase by 14.2% over just one year, from 2.64 million in 2017 to 3.01 million in 2018.

For instance, there were no solid plans to redevelop Oakridge Centre shopping mall until 2007, well after Canada Line construction began. The 2007 plan called for 2.6 million sq. ft. of total floor area, expanding the existing retail from 575,000 sq. ft. to 950,000 sq. ft., introducing 320,000 sq. ft. of additional office space, and 1.25 million sq. ft. of residential space.

Since then, after revisions, the approved final Oakridge Centre plan has grown to 4.5 million sq. ft. of total floor area, with the added scope largely coming from extra residential space. Aside from the new retail, the redevelopment now includes destination attractions, including a 100,000-sq-ft food hall and brewery, a unique nine-acre rooftop public park designed for events and festivals, and a significant community centre and public library.

Form of developments around the intersection of Cambie Street and West 41st Avenue, where Oakridge-41st Avenue station is located, including Oakridge Centre. (IBI Group / Brook Pooni Associates / Coromandel Properties)

Besides the new Oakridge Centre, the Cambie Corridor is also now home to a number of Metro Vancouver’s largest neighbourhood-size redevelopment projects, including the 25.4-acre Pearson Dogwood site, the 21-acre Langara Gardens project, the 14-acre Oakridge Transit Centre site, and the 21-acre old RCMP headquarters on the Heather Lands.

There is also another cluster of density growing around Marine Drive Station, anchored by the Marine Gateway complex. Ridership at Marine Drive Station in 2018 reached about 3.5 million boardings — close to one million more boardings than 2015, before Marine Gateway fully opened and other development projects were completed.

A cluster of residential developments in the area around the intersection of Capstan Way and No. 3 Road is fuelling demand for the eventual construction of Capstan Way Station. When all of the developments in the area are complete, the station will have an immediate area ridership catchment of 16,000 people, potentially adding thousands of new daily boardings upon completion.

Artistic rendering depicting the location of the Canada Line’s new Capstan Way Station near the intersection of Capstan Way and No. 3 Road. This rendering depicts the general form and location of the station, not the actual design. (GBL Architects)

These are real growing pains, but this is not to say that densification should not be happening around the Canada Line, nor should it be discouraged, as what is happening along the train route is smart growth. By locating a greater share of the urban development growth around transit services, the overall share of automobile use sees a corresponding drop.

Rather than blaming densification, which is needed to help address the region’s housing affordability and supply crisis, it is increasingly clear that the Canada Line lacks buffer capacity to accommodate the city’s economic development, especially the growing trend of smart transit-oriented growth.

Superior travel times offered by bus-only lanes and other priority measures along much of the route and high service frequencies are expected to attract big ridership numbers to this new B-Line. TransLink says this B-Line will provide the corridor with 33% more transit capacity than existing services and reduce waiting times by 50%.

To a lesser extent, south of Fraser bus routes linking to Canada Line stations in Richmond have also seen some ridership growth as well.

Bus services are slated to see significant improvements region-wide once all three phases of the Mayors’ Council’s 10-year transit expansion plan are fully implemented.

4. Overnight ridership shift when the Broadway Extension opens

This will be a regional game changer.

When the six-km-long Millennium Line Broadway Extension to Arbutus Street — replacing the 99 B-Line segment — reaches completion in 2025 with a transfer hub station at the Canada Line’s Broadway-City Hall, all of a sudden folks in East Vancouver, Burnaby, and others living further east in the region will find it far more convenient to use transit to get to destinations along the Cambie Corridor, Richmond, and the airport.

The Millennium Line extension also provides both Millennium Line and Expo Line origin riders with a new way to get to downtown by using the Canada Line, especially if they want to get to Yaletown, for example. The travel time on the Broadway Extension between Commercial-Broadway Station and Broadway-City Hall Station is roughly only six minutes.

It can be concluded that the ridership multiplier network effect of how this Millennium Line extension will interact with the Canada Line will be absolutely positively phenomenal.

June 2019 route and station map of the Broadway Subway. (BC Ministry of Transportation)

With two SkyTrain lines converging at Broadway-City Hall Station, it will likely quickly become one of the region’s busiest SkyTrain station — up from the station’s current placement of 11th out of 53 stations.

There are even more multipliers once the UBC extension opens, especially if it happens sooner than later, by the end of the 2020s.

There is still a lack of publicly available details on how the Canada Line and Millennium Line platforms at Broadway-City Hall Station will be fully integrated below ground, but it is obvious that the passenger circulation volumes between the two lines will demand significantly-sized concourse areas and walkways.

A large number of passengers that currently use the east-west bus routes can also be expected to switch to the Broadway Extension, with many reaching the new SkyTrain extension by transferring through the Canada Line.

Challenge of squeezing more passengers through stations

Even if the Canada Line were eventually able to reach its 15,000 phppd ultimate capacity, the real immediate problem is the station designs. Several key stations cannot cope with today’s peak foot traffic volumes, never mind much higher future volumes.

Even if train-carrying capacity is increased by reaching the maximum frequency headway of every two minutes on the mainline north of Bridgeport, are the stations going to be able to handle the resulting heightened passenger volumes?

Narrow concourses, fare gate areas, passageways and staircases, and single escalators for only the ascending direction are all big inhibitors to the ability to allow for the egress and ingress of passengers.

The congested fare gate area at the concourse level of Vancouver City Centre Station. (Kenneth Chan / Daily Hive)

For Yaletown-Roundhouse Station and Vancouver City Centre Station, the new escalators come with the tradeoff of effectively reducing the size of the narrow platform waiting areas.

And with Vancouver City Centre Station specifically, poor user-friendly design placement has resulted in passengers streaming through only the centre staircase/escalator at the platform. For this reason, few riders actually use the staircase at the far end of the platform.

A new escalator between the concourse level and platform level being built at Yaletown-Roundhouse Station. (Kenneth Chan / Daily Hive)

Other stations that are already seeing problems only have a single track; overcrowding is a growing problem for the southern terminus stations of YVR Airport and Richmond-Brighouse.

In a previous interview with Daily Hive, Vancouver Airport Authority president and CEO Craig Richmond acknowledged the growing capacity constraints of the station, and suggested the future possibility of adding another platform area on the opposite side of the track, which would allow passengers to embark and disembark from both sides of the train.

The little engine toy train that could

In a sense, the Canada Line is a victim of its own success, but it has taught us that speed, frequency, and reliability — and therefore complete grade separation — is what people demand and desire from their transit system.

Richmond city council even wanted a separate street-level LRT system for their segment along No. 3 Road from Bridgeport to Richmond-Brighouse instead of an elevated guideway, and this was largely over aesthetic reasons.

Street-level LRT would have never achieved the ridership levels the Canada Line is experiencing today; the Canada Line’s current ridership with 19 km of track and 16 stations far exceeds the entire Portland MAX Light Rail system ridership of 121,000 per day with 97 km of track and 97 stations across five lines.

Fortunately, we did not fall down the rabbit hole of building a street-level LRT, but the Canada Line was severely under-built — a bittersweet mistake.

The stations should have been far larger with longer platforms, more generous concourses and circulation pathways, and secondary entrances, particularly for major stations. Single-tracking should never have been allowed at the Richmond and airport terminuses as a cost-cutting measure late in the planning stage.

Indecision by municipal elected leaders who oversaw TransLink at the time (they voted against the project over two separate occassions before finally approving it) also reduced the project’s available construction timeline by nearly two years. This delay meant a larger and more complicated project scope, such as the use of bored tunnelling on Cambie Street instead of disruptive cut and cover, was increasingly more difficult to execute ahead of the 2010 Winter Olympics.

Both federal and provincial governments did not help either, and were unwilling to provide the project with further funding to enhance its scope. The provincial government even forced the Canada Line as a public-private delivery, with the selected private contracting team, led by SNC Lavalin, responsible for the design, financing, construction, and the operations and maintenance over a 35-year concession agreement.

SNC-Lavalin contributed $750 million towards the cost of the $2.1-billion project, and will recoup its costs and assemble a profit from the venture over the length of the operating contract. TransLink will assume operations and maintenance responsibilities for the Canada Line in 2040.

The single-track terminus station of Richmond-Brighouse Station on the Canada Line. (Dennis Tsang / Flickr)

But the Canada Line, and the city’s hosting of the Olympics, also completely revolutionized Metro Vancouver’s attitudes and use of public transit.

Regional transit ridership has been on the upswing ever since the Canada Line opened, and municipal governments are now clamouring over each other for the next SkyTrain extension project to their jurisdiction (Surrey-Langley, North Shore, Port Coquitlam, and Vancouver-UBC) instead of opposing these infrastructure investments. These trains of thought from municipal leaders were completely absent during the Canada Line’s planning process.

More importantly, the Canada Line has taught us both what to do and what not to do: it showed us we need to plan further into the future, by future-proofing infrastructure.

That means ample buffer capacity for both planned and unplanned growth, redundant designs and systems, and curbing the temptation of value engineering.

SkyTrain Canada Line trains near Vancouver International Airport being tested before opening in 2009. (Vancouver International Airport)