Client management and professional best practices made simple

Even after we’ve taken the plunge into the gig economy, we don’t always feel like pro’s pros. There’s we have to learn on the fly and plenty to consider when making the shift from office to freelance. In this area we cover professional conduct, client management and client communication in accessible, actionable terms that will give you the direction you need to hit the ground running.

The Manage section will help you present the best side of yourself to clients and handle those tricky negotiations without breaking a sweat.

The freelance contract is the foundation document of your freelance business. One of the toughest things about being a freelancer is protecting yourself from your clients. We’ve all had disputes with clients large and small. They can often be soul-sucking,...

The online job market is one of the most useful tools the modern freelancer has for securing a steady workflow. In this post we identify what we believe are the best freelance websites, freelance marketplaces and freelance job boards currently available to independent...

Dealing with the ebb and flow of freelance finances is one of the biggest challenges of building a business as a freelance consultant or solopreneur. Sending multiple invoices, tracking down late payments, and juggling bills while you wait for that “check in the...

3.3 million Americans currently report working from home, which means in 2017 more huddles are happening across oceans and time zones than ever before. It also means that you probably have at least one remote team that you regularly interface with. And these flexible...

It’s so easy to put your head down, do your work and never internalize how amazing you are. If you can set up a WordPress website and install a few key plugins, you’re way ahead of most people around you. If you can help someone refine their marketing message and...

Editor's Note: We ran an earlier version of this post to help freelancers buy health insurance before the close of the open enrollment deadline on January 31st. Naturally, it was our hope that as many readers as possible would have the chance to take advantage of this...

This past month has been all about clients -- how we get them, how we collaborate with them, and the quality of the relationships we share with them. As a fitting final topic for this content theme, we wanted to explore the "uh-oh" scenarios of client disputes and how...

In a perfect world there would be no reason to doubt our clients. The laws of contracting are simple: we offer clients services and we get paid what we’re due for the successful execution of these services. Unfortunately, any number of factors on the client’s end can...

Ahhh the famed "keep in touch email" . . . or perhaps you call it the "just checking in --" Many freelancers preach the importance of keeping contacts warm and following up with the elusive "almost-clients." It's a simple idea in principle, but when it comes time to...

We’ve recently discussed some important ways freelancers and consultants can set new client relationships up for success and affect a positive psychology towards their work. If these things matter to you (as they should), I would strongly recommend adding a client...