Senior Client Manager

Description

Beyond New York is looking for an experienced Sr. Client Manager to join our team. The Sr. Client Manager owns the client relationship and is responsible for long-term planning and strategic consulting, as well as business development. They set the direction and create conditions for the product team to be successful.

Responsibilities:

• Play an active role in business development, preparing proposals and participating in sales presentations • Determine how best to achieve client’s goals through strategic programs • Exceptionally strong interpersonal and client management skills • A good understanding of all digital marketing disciplines • Understanding of the process for developing web properties • Act as a point of contact for multiple client relationships • Be a leader who ‘connects the dots’ around business and consumer insights, and articulates digital concepts and solutions in a clear and compelling way to clients • Identify ways in which Beyond can support the client in the achievement of its business and communications goals • Excellent presentation, oral and written communication skills • Ability to sell to a client an idea or solution • Strong commercial understanding, spanning client development, contract negotiation, project pricing, etc. • Demonstrated proficiency with the following software and applications: Google Apps Suite, MS Office, Keynote • Lead client interactions and develop a strong relationship with the client • Help the team define underlying rationale for creative approaches as well as contribute to design and tech decisions • Seek to leverage change in uncovering new opportunity spaces and communicate with impact • Inspire fresh thinking among all the team members using insights into the brand, its relationship with consumer and their communities

Skills and Experience:

• 4-7 Years experience of working within a digital, product or creative agency • An expert storyteller with superior presentation skills • Exceptionally strong interpersonal and client management skills • A good understanding of all digital marketing disciplines • Able to understand and translate complex business challenges and consumer insight into smart digital solutions • A deep understanding, thoughts, interest, and opinions on digital marketing • A real passion for business; especially how digital technologies are impacting marketing • A track record in managing integrated digital campaigns or digital creative deliverables • A proven track record growing clients through direct client interaction • An insatiable curiosity and eagerness to learn (and listen)

Perks of Working at Beyond:

• A team of passionate people who genuinely care about what they do and the standard of work they produce • Opportunities to make a difference in a nimble, highly productive environment Inter-office travel opportunities • Competitive salary, flexible benefits schemes such as healthcare & dental, workplace pension, 20 days holiday, plus you get your birthday off for free and we have a paid office closure between Christmas and New Years • Monthly social events organized by the Beyond social committee • Paid parental leave and many other awesome benefit perks typically not seen in New York