Case studies: Business Systems

A solution to help retailers, caterers, and others plan procurement of perishable products based on a composition of simple adaptive models. Due to accurate prediction of required amounts of products to be bought, loss resulting from self-life expiration and loss in profit can be avoided.

Automating first-line support with a chatbot trained using a collection of questions and answers, FAQs, and other support information. A proof of concept app was developed as quickly as in two weeks to evaluate potential benefit from the app to customer’s business.

The customer desired to automate business processes going end-to-end through different systems in the company. We have provided the solution to fit the existing processes and system landscape of the customer. The solution we delivered is based on Camunda engine and provides for process transparency and agility, less programming effort, open framework, no specialist developers, minimal vendor lock-in.

Sigma Software developers took part in business automation for one of the leading energy companies in the Nordics. As a part of customer service, this company offers consumers a possibility to track and forecast their energy consumption. Our software engineers have introduced business intelligence reporting, created billing modules and widgets, and performed migration of the company systems to a new platform.

Sigma Smart Board is an in-house solution developed for daily use during time-limited daily Scrum meetings. The solution was implemented as an online application designed to facilitate cooperation for geographically distributed as well as co-located teams. Intended users are software developers, who apply Agile methodology.

Sigma Software developers took part in extension of functionality of an automotive diagnostic tool. The diagnostic tool is used for fault tracing in an electrical body system of buses. The application scans fault log from the device in the bus, analyses it, and suggests repairing options. The key principle of the application is to keep it simple and easy to understand.

A new product for vehicles tracking, which includes devices, an embedded application, and a customer service tool. This fleet management solution is suitable both for corporate and individual users who want to trace the vehicles they own.