By
Zafin.
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"I understand that customer centricity is the future of banking, but how do I get started? Where do I start? How do I get funding?"These are questions we’re often asked when we talk to financial institutions about creating a customer-centric strategy with Product and Pricing Lifecycle Management (PPLM). Indeed, there are a number of interrelated factors to consider as part of your PPLM journey, so it’s understandable that the prospect of a large-scale change initiative can seem somewhat daunting.Our Zafin Advisory team breaks down a systematic approach to building a business case for PPLM and implementing change in your organization.

7 episodes available.
A new episode about every
7 days
averaging 12 mins duration
.

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Zafin | Building a Business Case for Product and Pricing Lifecycle Management

In this podcast, we look at how Zafin Advisory services can assist in accelerating implementation timelines. We consider the journey: what does a typical Zafin Advisory engagement look like? Last, we consider resource constraints, product roadmap and willingness for change.

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Zafin | Building a Business Case for Product and Pricing Lifecycle Management

In this episode, we look at the logical pathway to drive future steps of the project, and compare the Enhanced Current State to Simple Optimization to Complex Optimization. We discuss initial phases to help staff familiarize themselves with PPLM, and look at which phases can be structured according to strategic priorities and requirements.…

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Zafin | Building a Business Case for Product and Pricing Lifecycle Management

We cover the unfortunate reality that the ideal project world (i.e. a big bang) doesn’t exist, we note that very few bank staff have a complete end-to-end view of the process. In this episode it’s all about flexibility and balancing risk with reward, looking at NPV cash flow analysis, smaller projects result in quicker benefits. What checkpoint ...…

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Zafin | Building a Business Case for Product and Pricing Lifecycle Management

Looking at best practices, in this episode we take stock of the current product and pricing landscape, map critical themes and benefits to PPLM capabilities, and we discuss workshops, measurable metrics and mapping requirements.

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Zafin | Building a Business Case for Product and Pricing Lifecycle Management

This time we talk about identifying and allocating people resources, managing priorities: Balancing short-term “business-as-usual” requirements with long-term strategic needs, and how to demonstrate a need for PPLM with a “baby” business case or feasibility study to provide quicker insight into the viability of a PPLM initiative.…

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Zafin | Building a Business Case for Product and Pricing Lifecycle Management

In this episode, we discuss the paradigm shift from a product-centric model to a customer-centric model, the dimensions of revenue management, why the Henry Ford model of product creation and distribution won’t work for the future of banking, and why legacy banking systems are simply not equipped to offer the level of flexibility required for f ...…

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