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"Experian is a very innovative and dynamic company. The products and services
they offer allow us the opportunity to better serve our members, to better understand
our members and also, it allows us to compete in this challenging environment.."

Growing The Business During Challenging Times

What your peers are saying: 1st United Services Credit Union

My name is Tosha Eagles-Williams, I’m the Chief Operations Officer at First
United Services Credit Unions. I’ve been there about 20 years. I’m responsible
for marketing, lending and call-center operations.

Challenges

One of the challenges the credit union is facing is growing our business, staying
current and relevant with our current membership as well as attracting new members.
We want to deepen the wallet share of our current members.

Core Solutions

We’ve used Experian credit reporting services for about 25 years. We’ve
also just recently implemented Income Insight to assess members’ ability to repay. Last
year we signed up for the Risk and Retention Triggers. So far we’re very happy with
the Risk Triggers because we’re able to get early signs of possible delinquency
or default. The Retention Triggers product gives us an opportunity to cross-sell
to our current members to deepen that wallet share. We can know exactly what they’re
shopping for.

Experian's Consultative Approach

Experian is a very innovative and dynamic company. The products and services they
offer allow us the opportunity to better serve our members, to better understand our
members, and also, it allows us to compete in this challenging environment.

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The form below is for requests from businesses only. If you are a consumer
looking for fast resolution to your consumer credit questions, please visit our Personal
Services Contacts page.

Experian and the Experian marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners.