I just switched to one of my characters to discover that his armor is no longer dyed. Yes, I had a value pack active, but the dyes I used were ones that I'd purchased in the pearl store prior and therefore shouldn't have disappeared from my character's gear when the pack timed out. To make this even weirder, the missing dyes were back in my inventory/color palette 🤨 Admittedly, I didn't lose any money/pearls since the missing dyes from my character's armor were back in my palette, but this is just a weird glitch 😳

As of full release the below issue seems to have resolved it self.
Hi team
Platform: PS4
Region: EU
Server: Balenos 2
Bug description: I have the value pack active but not able to use the dyes. The message displaying is “you need to activate Merv’s palette first”
My value pack still has 14D20H left active. Full access to beauty salon and expansion ect just the dye’s are not working.
Thanks.