A. In a number of ways. If you have a job that requires you to have everyday access to the system, you will be trained in a classroom setting by your peers.

CUNYfirst training is based on a model called “Train the Trainer.” Professionals from throughout CUNY learn how processes work, and train individuals how to do their work

Q9. Will I receive training on all CUNYfirst processes?

A. No. In CUNYfirst, you are assigned roles based on the work you do.

Those roles are determined by managers and supervisors who are translating your current work into CUNYfirst functions. You will receive training to perform the exact tasks you need to do your job—no more, no less. If it is determined you need training on functions outside your role, your managers and supervisors will make sure you get it.

Q10. What if I can't access certain areas on CUNYfirst site to do my work in Campus solutions?

Q3. Is there any personal information that cannot be changed through
Employee Self-Service?

A. Everyone is encouraged to check to make sure his/her data are correct including spelling of the name, addresses and family information.

If anything is incorrect, contact the Lehman Human Resources Office. Information such as your Social Security number, and any name changes and new degrees cannot be changed through Self-Service, but must be confirmed by the Human Resources Office.

Q4. Can I have more than one role in CUNYfirst?

A. Yes. For example, let’s say you are a faculty chairperson. You will have access to CUNYfirst Student processes needed to do your job in your department. You may also have access to Human Resources processes in your role as someone who manages people or can hire new employees.

You will have access to all functions with one sign-on in one integrated system.