Coach bookings

Coach travel to the Isle of Wight

With beautiful scenery, endless attractions, superb places to stay and room to breathe, the Isle of Wight is the perfect place for coach tours and holidays. It’s just a ferry hop across the Solent and no one is better placed than Wightlink to get you there:

Choose from two convenient ferry routes, Portsmouth to Fishbourne and Lymington to Yarmouth, both offering easy connections to the mainland road network.

Check-in just 30 minutes before departure at our spacious Terminals offering a range of facilities for coach passengers.

Please complete this form to obtain a quote or make your coach booking. For travel within the next 48 hours or if you have any queries, call us on 023 9285 5260.

Please note:

(a) If you choose Booking, this will be made by our team and you will be contacted immediately for payment.
(b) If we are unable to book you on your chosen sailing, we will book you on the nearest available sailing.

= required field

Required

Wightlink account number

Coach company details

Coach company

Contact name

House number/name & street

Town/city

Postcode

Country

Email

Telephone number

Travel details - outbound

Outbound route

Outbound date

Outbound time (nearest, times may vary)

If not available, earlier or later?

EarlierLaterEarlier or later

Travel details - inbound

Inbound route

Inbound date

Inbound time (nearest, times may vary)

If not available, earlier or later?

EarlierLaterEarlier or later

Passenger & vehicle details

Number of adults

Number of children

Vehicle length (metres)

Single or Double Decker

Would you like to receive a coach information pack?

Yes

If we are unable to book you on your chosen sailing, we will book you on the nearest available sailing. Please tick box to confirm this (required)

No Show

From Monday 4 April 2016 we will be charging all business customers who do not turn up for their booked sailing without cancelling in advance. You will have to pay the full cost of the sailing.

Last year, more than 12,000 vehicles did not turn up for their booked sailing with Wightlink. That means our ferries have been sailing with empty space on board that we could have allocated to other customers.

It is easy to cancel your booking. You can call our dedicated Sales Support team during office hours on 02392 855260 or you can send an email to outofhours@wightlink.co.uk.

Need a little inspiration for exciting new things to do and places to go on the Isle of Wight?

Coaches

Vehicles

Minibus or Minicoach between 5.01 metres and 8.0 metres in length (MINI) or coach over 8.01m in length (CO).

Additional Narrative

Coach (junior) products are defined as any coach/minibus/minicoach where 75% or more of passengers are 0 to 15 years.

Bookings may be made as singles or returns

Coach period returns are valid for any duration.

Should vehicle contain driver or driver + additional driver / guide only, empty vehicle rates may apply in accordance with our pricing policy for vehicles, and must be booked as singles

Unit of Measure

Per vehicle per crossing

Availability

We allocate space aboard our sailings according to a number of factors including ticket or booking type. This means that the number of spaces available on each of our sailings which are allotted to each type of ticket or booking is limited.

We have no obligation to accept your booking or to allow you to board a sailing if there are no spaces available within the allotment on the sailing for the type of ticket which you hold. This applies to all of our passengers including passengers who hold season tickets or multilink tickets or business passes

Product sales are also subject to vehicle height and width restrictions on certain ferries

Booking Online

Booking by phone

Contact Trade and Freight team.

Booking at port

Bookings can be made at Port.

Booking fees

Administration fee per booking applicable for all bookings made by foreign based credit account customers or by foreign based cash account customer who do not make payment by credit card at time of booking

Routes

Portsmouth – Fishbourne, Lymington – Yarmouth

Check in rules

Vehicles must check in no later than 30 minutes before scheduled sailing time but no earlier than one hour before scheduled sailing time. We shall then endeavour to place vehicles on the scheduled sailing.

We shall endeavour to ship any late arrivals (defined as arrivals at port less than 30 minutes before scheduled sailing time and up to 2 hours after scheduled sailing time) on the next available ferry where sufficient space is available.

Arrivals at port more than 2 hours after scheduled sailing time shall be classified as a No Show booking. Should you still wish to travel, subject to availability, a revision to your booking may be made if you wish to travel before 23:59 on day of booking.

Non – account customers – Payment for any resulting increase in booking costs is required before you sail. Account customers – Any increase in the cost of the booking will be added to your invoice. If revised sailing is cheaper, no refunds are allowed.

Should you wish to travel on a subsequent day or there is no availability on scheduled day, you will be required make a new booking.

Amendments & Cancellation Process

Amendments and/or cancellations requests may only be made by contacting the Trade & Freight team on 02392 855260, or by e mailing the Trade & Freight team at coachbookings@wightlink.co.uk (please state in subject field “Amendment or cancellation – Coach booking”)

Amendment Rules & Fees

You may request an amendment to your booking or ticket up to 2 hours before the time of sailing.

If amendment request is to be made on day of scheduled sailing, amendment request can only be made by phone. Legs of booking scheduled for day can only be amended to a different time on that day, not moved forward to another day (legs of booking scheduled for other days may be moved forward if required)

Payment for any resulting increase in booking costs is required at time of amendment (non-account customers).

We have no obligation to accept a request to amend any ticket or booking but we may agree to do so if the service you request is available

Amendment Rules – requests from Third Parties

n/a

Amendment Fees

No charge for amendments.

Cancellation Rules and Fees

You may cancel a booking provided that you notify us of your cancellation request or cancel booking online no later than midnight of the day before the day of your scheduled sailing (and preferably two days prior to the day of your scheduled sailing)

If you cancel any booking in accordance with our cancellation policy, we will not charge you for the booking. If however, you have already paid, we shall refund you the price you have paid.

Cancellation Fees

We reserve the right to charge in full for complete booking for any cancellations made on the day of scheduled sailing.

No Show Definition

If you fail to check in for or fail to board any sailing which you have booked or for which you hold a ticket, we shall treat your ticket or booking as having been cancelled by you without notice to us (No Show).

Should this relate to the outbound leg of a return booking, we reserve the right to cancel the return leg of the booking.

No Show Fees

No refunds are available for “no shows”. We reserve the right to charge in full for any no shows bookings and where the no show relates to the outbound leg of a return booking, we reserve the right to charge in full for both legs of the booking.

Credit Account Available

Yes, subject to approval by Wightlink. Additional terms and conditions will apply.

Point of Charging (Account Customers Only)

Bookings become chargeable at scheduled date and time of first crossing. For return bookings, invoice shall be raised for complete return booking upon the first chargeable event.

Payment

Account customers – Charges to account and payment terms are in accordance with Business Account Terms and Conditions

VAT applicable to charges?

Discounts

No. of Passengers Within Price

Up to vehicle capacity

Peak Sailing Supplements

Supplement may be applied for sailings between 10.00 and 15.00 on Mondays & Fridays (April to October)

Accessible Travel Assistance

If you have special requirements when on board vessel, once you have made your booking, you must contact our Reservations Team at least 48 hours prior to required sailing to provide details of assistance required.

Product / Product Code

Coach Single
Coach (Junior) Single
Coach Day Return
Coach Period Return
Coach (Junior) Period Return