Discus and support An error occurred, please try again later.(I can't redeem my xbox live code) in XBoX on Consoles to solve the problem; Hello! I bought a xbox live code a few months ago and I can't redeem it.Every time I try I get the same error "An error occurred, please try again...
Discussion in 'XBoX on Consoles' started by IustinTK, Mar 31, 2015.

Hi there, I would recommend contacting Xbox support either by phone or by live chat, as they will likely be able to do something about this issue. They may need to verify the code, so make sure you have it handy.

80122725 error

You see the following error message when you try to redeem a gift card code on Xbox Live:

Can’t retrieve information from Xbox Live. Please try again later.

Status Code: 80122725

This means that the card was not activated at the retailer.

Solution

To resolve this issue, return the card to the retailer and ask them to activate it.

hope that helps

oClassicalWin User

Anyone Else Not able to Put in Codes?

Exact same issue, i have tried renewing the same Xbox live 12 month subscription code multiple times and get "Sorry, but an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later."

NormalApollo327Win User

Something went wrong

Sorry, but an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later.

MeowKiller00Win User

Xbox live ERROR

Sorry for the inconvenience, I do believe that at the moment XBOX is working at fixing the problem, and you should be able to redeem your card soon.

Error code 80153021 is preceded by the following message:

Can't retrieve information from Xbox LIVE.

Please try again later.

Status Code: 80153021

Im A Spartan 06Win User

Cannot Add Points - This action cannot be performed at this time. Please try again later.

The error I get on the console is: Can't retrieve info from Xbox Live. Please Try again later. Status Code: 80169D94

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