“Mark jumped into a difficult situation and saved an important project for me. He is knowledgeable, conscientious and has a great attitude. He is a pleasure to work with.”Tom ColelloPrincipal, Overlook Digital (Saugerties, NY)

Dear Borders – FusterCluck (The Squel)

FYI => A quick follow up to yesterday’s Border’s fiasco with a semi-happy ending. Kinda?

I’m not sure if I mentioned it yesterday but in the end I opted for the reserve a copy at store option. Amazingly, given the rest of my experience, it was a very simple process. No hoops, just enter my name and email address and then wait.

An hour or so later I got an email letting me know the book was in stock and on hold. Great! But when I got to the store, it wasn’t on the on hold shelf. It was still on the floor and available for someone else to buy. What?!?

Eventually someone was able to track it down so luck for them I didn’t leave empty handed. However, I was not pleased, obviously. Why does buying a book have to be such a painful experience? You have to wonder how many e-readers are purchased to avoid B&M book buying.

About Mark Simchock

Business, Technology & Marketing—The rockstars of the 21st century. In that context, the quest of this site is to capture my expertise, capabilities, intelligence & capacity to learn. Ideally, you’ll also be inspired by my passion. I love what I do. I get jazzed by the thrilling evolution of building things. Brands. Business models. Marketing strategies. Websites. Etc. My mission, whether online or off, is to maximize the ROI of the growth minded brands I collaborate with. I’m focused, committed and ready to rock. If you’re the same then let’s go!

Testimonials

“Mark jumped into a difficult situation and saved an important project for me. He is knowledgeable, conscientious and has a great attitude. He is a pleasure to work with.”Tom ColelloPrincipal, Overlook Digital (Saugerties, NY)

“I'm finally on the internet! Mark did a great job helping me define the look and feel of my brand. He then used that foundation to build a website that was appropriate. The fit is perfect. I love it. ”Tom Ostrowski CPAPrincipal, Tom Ostrowski & Associates (South Plainfield, NJ)

“Mark is great. He has had a very positive effect on our organization. He is knowledgeable, thorough, responsive, very detail oriented and, most important to me, accountable!”Carl FalcoPresident, Falco Design (East Brunswick, NJ)