Duke Energy Carolinas is committed to providing affordable, reliable and increasingly clean electricity to our customers. Over the past six years, we have invested billions of dollars to construct new advanced-technology power plants.

The new power plants are now operating and serving our customers, so it’s time for the company to begin collecting the money it spent to construct them. On February 4, 2013, we filed a general rate case with the North Carolina Utilities Commission (NCUC). More than 90 percent of the request is driven by capital investments that Duke Energy Carolinas has made in the electric system that serves 1.9 million households and businesses in North Carolina. In addition to the investments in new generation, the rate request also seeks to pay for other proposals such as a new storm reserve fund and industrywide security upgrades. Learn more how rates are set at Electric Rates 101.

Investing in our power plants and systems

We have replaced older, less efficient facilities and upgraded others to meet increasingly strict environmental and nuclear security requirements. The result is a safer, cleaner and more efficient power system for our customers. Learn more about our advanced technology.

Working to ensure continued reliability

Investing in the systems that deliver electricity to homes and businesses is an important way we ensure reliability for today and tomorrow. The work we do every day is why we’re able to maintain a reliability rating of 99.97 percent, meaning that customers are "on" 99.97 percent of the time. On average, our customers experience one outage per year. Learn more about our commitment to reliability.

*This table shows the average impact of the proposed changes for each customer class. The specific increase or decrease to individual customers will vary depending on the rates they pay and other factors.