As you may know Adobe announced a deal for photographers to get Adobe Photoshop CC, Lightroom 5, 20GB of cloud storage and a Behance Prosite (professional customizable online portfolio – see mine here) for $9.99/month. However, with that deal you had to be a previous owner of Photoshop CS3, CS4, CS5 or CS6. Unfortunately this excluded Education, Elements owners and Suite customers. If you wanted this deal, but didn’t meet the qualifications, you’re now in luck! That’s right from NOW through (UPDATE) 12/2/2013 12/31/2013 you will be able to sign up for the Photoshop For Photographers Deal no matter if you’ve ever owned Photoshop or not! This is your chance to get in on the best deal for Photoshop CC and Lightroom 5 as the price of $9.99/month is the price! It’s not an introductory price that goes up in a year, it’s the price.

Where are you located? Trying to track down which call center needs to be updated.

James Forbes

Ca, US, the online chat with customer service guy said it. Couldn’t get a call and they haven’t called back yet. “This offer is available to customers who own a previous commercial version of Photoshop or Photoshop Extended, version CS3 or later (CS3.x, CS4, CS5.x, or CS6).”

Jeffrey Tranberry

Hi James. I just entered a case for you (if you’re the same James Forbes that DMed @Photoshop on twitter). Someone will be in touch.

James Forbes

Yeah that was me and it has been resolved, thanks!

Jeffrey Tranberry

Great. Thanks!

Corrie Childers

Terms say:
“Renewal
After the first 12 months, we will automatically renew your contract based on the current price of the offering.”

So when you say “It’s not an introductory price that goes up in a year, it’s the price.” …where did you get that info?

terryleewhite

Correct. We are not providing a price lock – it might be $10.49 or $10.99 or still $9.99 in 2015 or 2016 or whatever based on inflation – but it is not an introductory price (like $29.99 for the complete plan, which goes up to $49.99 in year 2).

Christopher Wren Brashear

Glad to hear that. What if Adobe cancels this plan in 3-4 years? Will we have to pay for the complete plan?

Bonnie S Jack

I have over a two hour wait for call back.

Jeffrey Tranberry

Feel free to contact me via twitter @jtranber or jtranber at adobe dot com if you haven’t received your call back by the EOD

I use Photoshop about once or twice a month … while I love the tools this is still tough to justify at that end of the spectrum (especially if it looks like it can jump up to any number after the first year). Sadly the Adobe pricing has pushed me into not upgrading as often or looking for alternative tools for a lot of what I need

Terry, are you aware of a bug in Photoshop where the HDR Pro window does not display correctly on an Apple Retina display?

Jeffrey Tranberry

Yes. The team is working on a fix for this.

GLRLiberty

Terry, I have Photoshop CS6 installed on my computer, if I also participate in this offer, can I keep CS6 on my computer? For instance, if price rises later on the subscription, I want to be able to use the CS6 that I bought and paid for!

Jeffrey Tranberry

Yes. Just install Photoshop CC and it can live side by side with your CS6.

nathanphotographer

Terry, I currently pay $19.99 for the full CC suite, but REALLY only use Photoshop and Lightroom. I waited when the Photographer deal came out because I thought I would try out the suite before downgrading, maybe near December 31st. Problem is, with the new $9.99 package, it makes it much less appealing to keep the $19.99 suite for 8 more months, because then it goes to $49.99 and the $9.99 a month photographer package supposedly won’t be available. Any chance they could let those who have the $19.99 a month suite downgrade up until the end of their first year to the $9.99 photographer package? Otherwise I guess I should just do it now. $120 a year versus $600 a year for programs I rarely use doesn’t inspire me to keep the full suite or really give it a try. I DO appreciate what you are doing for professional photographers, but for some clients you might be losing money. I would probably keep the suite at $19.99 a month, but the future price difference is too great.

Jeffrey Tranberry

Feel free to contact me via twitter @jtranber or jtranber at adobe dot com so I can try and help.

rickster21

The rep in the chat session canceled my $19.99/mo full cc subscription with no fees, and allowed me to sign up for the $9.99/mo subscription with no questions asked. very cool!

Thomas McGowan

I am in line 30 people ahead of me I hope I can do this too

Gary Nicholls

Terry, can I email someone to change my plan? I have been waiting for 40 minutes and still 21 customers ahead of me

Jeffrey Tranberry

Feel free to contact me via twitter @jtranber or jtranber at adobe dot com so I can try and help.

Gary Nicholls

Just had this message…….. so does that mean we do not qualify?

Q: I am already a Creative Cloud member. Do I qualify for this offer?

A: Customers who have already qualified as eligible to transition to this new program have already been informed. All other Creative Cloud members who meet the qualification requirements may contact Adobe Customer Service to discuss transitioning their membership to this new offer.

Jeffrey Tranberry

What that item was covering was Single App subscribers who already own CS3-CS6 and were on the $9.99 single app promo. They were automagically transferred to this program when it originally went live earlier this summer/fall.

LuminousLu

Hi Terry, I’m from Portugal and I’m buying it now! The thing is, my payment has been processing for about 20 minutes now. Is this normal? The little adobe sign is still rolling around, so I presume the page is still active, but I’m starting to worry. Is there anyone I can contact on this? Thank you!

Jeffrey Tranberry

Doesn’t sound normal, but you’d get a confirmation email if it went through correctly.

LuminousLu

It’s been about 35 minutes now, and still nothing. No confirmation e-mail either. What should I do, should I just restart the process?

The process seemed to have stopped, so I restarted it. Now I’m waiting again. I’d just like to know who I can contact in case this attempt doesn’t work either. I’m a little bit afraid of trying it a third time with my credit card.

http://www.LioSite.com/ Lio

It seems to be a great deal! Can I access it ? I own (my daughter..)a CS6 Design Suite for Student (bought @ McGill University Montreal Canada. With this plan I can have the Photoshop only program + Lightroom?
Thanks for any info

Jeffrey Tranberry

Yup. You qualify until Dec 2.

http://www.LioSite.com/ Lio

There is something wrong I think

We are canadian citizen now and we bought the CS6 here…. but after login I had this:
Annual plan — €12,29 per month, including applicable tax/VAT
but 9.9 US Dollar equals 10.35 CAD or 7.38 Euro….

Marilyn Aquino LaRose

I’ve been waiting for a call back for days! My Cloud account was canceled because the credit card I had listed was compromised and canceled by my bank! I’ve been unable to give the updated information because I can’t get anyone to call me back!

Jeffrey Tranberry

Feel free to contact me via twitter @jtranber or jtranber at adobe dot com so I can try and help.

Sandor Ruben Czegledi

It is a bit misleading to tell people that the price will be the same after one year !!! In the terms of the contract you have to sign for the following:

“Renewal

The price is valid for a full 12 months. After that, we’ll renew your
contract automatically, at the then-current price of the offering,
unless you cancel. The price is subject to change, but we will always
notify you beforehand.”
Terry, you have to correct your statement

Jeffrey Tranberry

Hi Sandor, this was already covered by Terry below. $9.99 is *the* price, not a first year promo. We can’t say the price won’t *ever* go up sometime in the future to account for things like inflation. We also can’t say the price won’t go down in the future either. For example, Lightroom’s price was cut in half between Lightroom 3 and 4 – and Photoshop’s price has gone both up and down over its 23 year history.

Sandor Ruben Czegledi

we will see, what the price is gonna be on 3rd of dec
ember

Jeffrey Tranberry

On the 3rd of December, if you don’t own CS3-CS6 you won’t be able to sign up any longer. The price doesn’t go up -The offer just goes away for those that don’t own CS3-CS6 Those that purchase will continue to have the $9.99 price.

Customers who own CS3-CS6 have until the end of the year to sign up for the offer.

Guy Plante

Hi, can you tell me if plugins like the one in Nik Software will work with this version?

And,if it’s working out of the Cloud,is it usable if not connected to the Web? as like if i’m going on an outing where i have no Web acces,will i still be able to work on my raw files?

terryleewhite

Photoshop CC downloads and installs on your hard drive just like Photoshop always did. You do NOT have to be constantly connected to the internet to use it.

http://www.LioSite.com/ Lio

There is something wrong I think

We are canadian citizen now and we bought the CS6 here…. but after login I had this:
Annual plan — €12,29 per month, including applicable tax/VAT
but 9.9 US Dollar equals 10.35 CAD or 7.38 Euro….
Adobe linked my Canadian CS6 to my old Photoshop bought in Italy (more than 15 years ago) and don’t let me change address and country …. This is the reason for the euro, but the price un dollar is completely different due to different tax. From approx US$ 11.40 to 17 US$!!!

Bill Klaus

WHAT IF I ALREADY OWN LR5,IS THERE A CHANCE THAT IF I DROP THE SERVICE IT WILL MAKE MY COPY NOT WORK?

terryleewhite

Nothing you already own or have installed is affected by discontinuing CC.

Jeffrey Tranberry

Singing up for this doesn’t affect any perpetual licenses you may own.

Vladimir Ladev

Why does it cost €12,29 in europe… doesn’t it have to be the same amount or at least near the $9.99. Don’t get me wrong €12,29 is still acceptable but it is $80 more per year…

http://www.lightroomqueen.com/ Victoria Bampton

If I remember correctly, the US prices are excluding local sales taxes, whereas European prices are inclusive.

Vladimir Ladev

you are correct still a great deal

Karidan

If I sign up for this, I am planning on getting a laptop SOON will all this download on that and my desktop??

what do I use for this?
It pops up when I try to download the CC programs

Jim

OK, I have worked it out now.. We are good to go

Dector Bond

I’m sorry to say this but anyone who can actually sit down and think about this for more than 10 seconds will realise that moving from an ownership model to a subscription model is a terrible deal. Ask yourself a couple of quick questions.
1. Has Adobe introduced the subscription model so that they can earn MORE from their customers or LESS from their customers? – You decide that one
2. Why has the price kept reducing over the last few months?
Under the ownership model you had to pay a fairly large sum to buy it – I grant you that, but then you owned it – no one could take it away from you. Under the subscription model, the moment you stop paying you lose all access to it and all it’s features … finished – gone – the end. You can’t make do with what you had at the time – the clock is wound back to the beginning and you lose it all.
Get a piece of paper and a calculator and start to work out exactly how much money you will pay to Adobe over the years – it will shock you, even assuming no increases in costs. But of course the costs will go up.
The price being advertised at the moment is almost irrelevant – what they need to do at this moment in time is to lock you in to the system – once you are in you will then have no choice but to keep paying if you want to continue.
My advice, buy CS6 – even if you have to borrow to buy it. It’s a fabulous piece of software. Lightroom has great library software but if you have CS6 that includes ACR you don’t really need Lightroom.
The answer to the question why has the price/entry criteria kept reducing over the last few months? Because take up hasn’t been as strong as they expected.
I’m a huge PS fan – the software is amazing – this subscription model does nothing for the consumer … it’s all about Adobe.
P.S. If you are really hard up try ‘GIMP’ software – it’s fairly good and it’s completely free

Jeffrey Tranberry

I’m not a bean counter but prices have gone up and down over the years. Lightroom’s price was cut in half between Lightroom 3 and 4 – and Photoshop’s price has gone both up and down over its 23 year history. Membership prices have gone down over the 3 versions since they were introduced in CS 5.5 as more and more customer have moved to this model.

Dector Bond

Fair points Jeffrey. I think the real problem (for me) is perpetually paying for something you will never own and that disappears the minute you stop paying. I have heard some people say that this is the future for software generally. I hope and pray it isn’t.

I will try that. Thank you. And thanks for the heads up about the sweet deal. I had been thinking about it for awhile and decided to pull the trigger. Thanks – I appreciate it.

Jenkp

If after a year the price went up dramatically and I chose not to renew, would my CS5 still be useable?

Jeffrey Tranberry

Your CS5 is still usable. Signing up for or canceling a Photoshop Photography Program membership does not affect any perpetual licenses you have owned in the past.

Jenkp

Thanks.

Jenkp

Hi again Jeffrey,
I completed the payment form but it seemed to get stuck in a perpetual loop of waiting a few minutes while your payment is being processed. Do you know if this is a common problem and how to resolve it? Thatnk Jen

Jeffrey Tranberry

Hi Jen,

Not a common problem, but I did have one customer say they saw this. They tried again a bit later and it went through. Feel free to contact me if it doesn’t go through and we’ll get you set up.

jeqwan

Great Deal but my concern is After the first 12 months, we will automatically renew your contract based on the current price of the offering. We don’t know what that price could be.

David Husbands

Hi Terry/ Jeffrey,

I signed up with Adobe a few days ago for the Photographer Package and have a few questions.
If I can get my subscription cancelled, will I need to download everything again?
Will I still get all the updates etc. from Adobe as per normal?
How are you able to offer the Photography package at a similar price in a years time yet Adobe’s price will be double this?
On the face of it Terry, I’d be quite happy to change as I’ve already been following your tutorials.
You are only offering a deal on the Photographer cc, right? Not the other Adobe offerings.
Many thanks for your help.

James Kiffmeyer

I am trying to sign up, but it says “We don’t have any registered products associated with this Adobe ID”

I am currently using Lightroom 5, but I don’t have photoshop. Am I eligible?

terryleewhite

Sorry for the confusion. First off YES you’re still eligible for the deal through today Dec 2. However, it appears that the website reverted back to the previous restrictions that are supposed to go in place tomorrow after the deal is over. They are working on the site. However, if it’s not fixed within the next hour, feel free to contact Adobe customer care by phone to sign up.

http://islandinthenet.com/ Khürt L. Williams

I purchased the $9.95 Creative Cloud Photoshop For Photographers Deal because I thought it was a good deal for Lightroom and the 20GB of cloud storage to allow syncing between a MacBook and iMac. I don’t use Photoshop and don’t plan to. I just don’t need it. However, it seems the 20GB of storage only applies to WIndows users. My OS X 10.9 version says “Coming Soon”.