MarkDUNN

RichEVERLY

Cassiano FABRIS

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Mazda's keys: Store image, product lines

New VW surveys inform pandemic response

6 June 2020 06:00 - Automotive news

In January, Volkswagen rolled out a new, simplified customer review process for its U.S. dealerships that dropped numerical ratings in favor of customer-worded answers that is helping guide dealers to respond to COVID-19 concerns.

National emergency protects power grid

1 June 2020 06:00 - Automotive news

The president's decision to declare a national emergency because of the coronavirus had the unexpected benefit of protecting the nation's power grids, writes an Automotive News reader in a letter to the editor.