We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.

**Lichfield City is accredited by the Secure Station Scheme**

Ticket gates

No

CCTV

Yes

Location for Rail Replacement Services

In the event of engineering the bus/coach will collect from: Station Front

Facilities

ATM Machine

No

Pay phones

Yes

Pay phones type

Cards and Coins

Accessible public telephones

Public telephones are not accessible

Refreshment facilities

Yes

Shops

Yes

Toilets

Yes

Baby changing facilities

Yes

Baby changing facilities location

National key toilets

Yes

National key toilets location

The accessible toilet at Lichfield City station does not require a RADAR key.

Waiting Rooms

Yes

Waiting rooms opening hours

Accessibility and mobility access

Helpline Contact

0800 0924260

Staff help available

Yes

This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance, (delivered by the conductor).
For all other assistance requests please contact London Midland Assisted Travel on 0800 092 4260

Ramp for train access

Yes

Step free access coverage

Yes

Step free access note

Level access through Booking Hall into subway. Lift or 29 steps up to platforms 1 and 2. Accessible parking bays are in station forecourt.