BODY FACTORY REHABILITATION & TREATMENT CENTRE:

21/05/2020 - ANNOUNCEMENT

RE-OPENING OF THE BODY FACTORY

At The Body Factory we are aware that pain and issues with your body don’t take a holiday and can increase with stress and anxiety. The Body Factory Physiotherapy team are aware of their role at assisting the community through this challenging time. A number of plans and protocols have been put in place to ensure we are following government and CSP guidelines on a safe re-opening.

BE AWARE THAT PEOPLE ATTEND OUR CLINIC BECAUSE
THEY ARE IN PAIN, NOT BECAUSE THEY ARE SICK.

We all have families, parents, grandparents but we are professionals in care. Current advice is that the risk of transmission of the Coronavirus is small when receiving physiotherapy, osteopathy, massage, chiro, podiatry and other types of allied health treatment, provided all patients read the below advice and act upon it.

CHANGES MADE TO THE BODY FACTORY

All patients will be triaged on the phone prior to any face-to-face appointment. If it is deemed that they cannot be treated sufficiently over Zoom then we will arrange a face-to-face appointment. Physiotherapists have all of the necessary PPE equipment to ensure yours and their safety. We have various handwashing and hand sanitising facilities around the building and ALL patients and staff are required to use these when entering and leaving the building. As a medical centre we have always had stringent infection control procedures.

We have enforced staggered working hours and a ‘one-way’ patient journey to ensure minimal contact with any other patient or therapist. Patients that appear to be symptomatic will be asked to re-book their appointment within the government guidelines and staff have also been made aware that should they or a member of their household have any symptoms they are to remain at home for the necessary amount of time.

We can send you a full list of our COVID-19 policy documents should you wish.

For the safety of our therapists and members we ask you to be transparent about your travel history and potential exposure when asked the necessary questions by the our reception team or the physiotherapist themselves.

If you or anyone in your household are exhibiting flu-like symptoms (cough, fever, excessive runny nose, shortness of breath or loss of taste and/or smell) – please do not attend your appointment. Please seek medical advice which may include getting tested for COVID-19.

If you have just arrived back from travelling overseas ANYWHERE, it is now mandatory that you self-quarantine for 14 days.

If you have had known close contact with a person with COVID-19, do not attend your appointment. Please self-isolate for 14 days as per Advice.

Thank you all ALL for your unwavering support and looking forward to seeing you online or in the clinic in the near future.