How Electronic Arts Created a Brand Voice to Overhaul Their Customer Experience (American Management Association)

In this session, you’ll hear how Electronic Arts (EA) created an authentic brand voice, how they are turning the tables on those difficult customer conversations, and how they are re-energizing their team and reshaping their culture in the process. You’ll leave this session knowing how to supercharge your employee experience, boost engagement, and give your people the permission, tools, and support to be themselves while representing your brand.
For more information and to register, visit: http://www.amanet.org/news/events-calendar.aspx