Customer service that goes beyond

Last week sometime my wallet was either stolen or REALLY misplaced. Given that it hasn’t turned up after a week of hunting I have to assume that either 1) it fell out of my van when the kids were pulling their backpacks out or 2) someone opened my door and grabbed it while I parked and ran into the school for 3 minutes.

Yes, I realize that was kind of dumb of me but seeing as my kids go to a CHRISTIAN school that meets at a CHURCH…well just call me optimistic.

I waited several days before calling the bank – still hoping it would turn up. I stalked my account but saw no suspicious activity.

Fortunately this was NOT a month where I had gotten to the ATM on payday and the thief (or wild animal) got about $6 in cash. I had also just used my last check the day before.

Yes it’s a pain to get a new license (except you can do it online) and new bank cards, Sam’s Club etc.

But what I was really missing?

My Starbucks Gold rewards card. Yep, that sucker had like $6 on it. Plus I had another gift card someone had given me with $25 on it.

Gift cards are like cash right. You lose them? Too bad, so sad.

Except I went on Starbucks.com today to see about getting a replacement gold card (I do enjoy that free extra pump of pumpkin syrup in my pumpkin spice latte). I clicked the button that said “report card lost or stolen”.

And behold I got a screen declaring that they would put my $5.89 balance on a new gold card and please confirm my address.

Pays to be a Gold Reward member right? But I didn’t figure I’d get that lucky twice. I went to the other gift card (which I had registered so I’d get the points) and lo and behold they transferred the $25 balance to a new card and deactivated the old one.