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This last week I purchased the Xantech Xtra Link 2 model 172-94. I want to use this to control the tivo in my basement while wacthing the television in the upstairs living room. I have attempted to setup the system but get no results, not even a red led light, just to know if I have any power. I would love to talk to someone that can offer some tech support.

You won't get a light on the remote rcvr unless the injector (the box that the rcvr is connected to) can talk to the coupler (the box the emitter is connected to), so make sure everything is set up before you try it. If you have any splitters between the injector and the coupler, they must be DC passing. Additionally (I'm pretty sure), the shielding of the cable between the injector and the coupler cannot be grounded. As a continuity check, you can disconnect the cable from both sides, connect the center signal wire to the shield on one end, and put an ohmmeter on the center and shield at the other end.