Identify and escalate exception conditions directly (e.g. by running regular integrity and disk space checks), or indirectly (e.g. by triggering the refresh and distribution of Crystal Reports or Info-Explorer cubes etc, which are then used for downstream analysis).

A great tool for escalation, allowing staff who have identified an exception condition to trigger an email at the click of an icon. The recipient can then use the embedded hyperlink to drill through to the relevant Sage 300 data and commence their investigation.