FAQ

No two renovation projects are the same. In order to decide the budget for your window or door replacement project, we will need to completely know your wants and needs. Set up a no-obligation, in-home consultation and we’ll be able to offer you a free quote at your consultation. A Pella® design professional will work beside you to comprehend your idea, choose high-quality products and take measurements for your replacements.

In addition to offering high-quality products in a variety of styles, we also offer payment and finance options to help make your replacement project realistic.

It’s our goal to make certain that we answer each of your questions about windows and doors from Pella of Greensboro. We’ll review all the features and choices available to you, including material choices and energy-efficient options. To make sure we can cover all of it, we recommend you plan for about two hours for your consultation meeting.

Your in-home consultation is critical to ensuring your happiness with your window and door replacement. It will help you select the ideal windows or doors for your Greensboro-area home and your budget. It’s best to arrange your complimentary, in-home consultation when each of the decision-makers are able to make it. Our Pella® expert designer will address a host of standard questions like:

Which materials (vinyl, wood or fiberglass) are right for your Greensboro-area home?

Which functional features are right for your windows or doors?

What level of energy efficiency is right for your home?

Which colors do you desire?

Accurately quoting your replacement windows or entry door project hinges on the information we receive during the in-home consultation. You can learn more about in-home consultations here.

Installations of replacement windows and doors from Pella of Greensboro are run by a Pella® Expert InstallerSM. Under his or her direction, Pella-certified installers will get your windows or doors installed. They must complete an in-depth set of training courses so that your windows and doors are appropriately installed and adhere to Pella’s warranty criteria. You can find out more about your simple, no-guess installation day here.

Before they can be brought on board, Pella makes installers to pass a drug test and background check. Our installers are totally protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and the majority of Canada. How will this apply to you? Not only could you realize a drop in your heating and cooling costs, but you will help reduce your environmental impact.

The benefit of Pella® vinyl windows is that you won’t have to paint them. They are made in a variety of colors, so you’ll find a color that complements your house. We do not recommend painting your vinyl products; this will terminate your warranty.

Pella of Greensboro provides services and support that bigger stores simply don’t have. Our knowledgeable staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a dedicated Pella sales team, including a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” Simply get in touch with our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work resolving the issue.

There are a variety of reasons why Greensboro-area folks choose Pella of Greensboro for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s top-of-the-line Direct Sales Network. Unlike other companies who sell only through third-party channels, Pella of Greensboro has a dedicated window and entry door showroom. This distinct way of doing business offers you a customized experience with the help of a local Pella®-certified team. Whether you are searching for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Greensboro has a top-notch, energy-efficient and durable solution.