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User Reviews

10/12/2016
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An Interested Visitor Writes:

Horrible place. The smell before you even open the door will make you sick. The carpeting is beyond stained and looks like it hasn't been vacuumed in months, if ever. The floor had puddles of urine. The resident are dirty and not cared for in any way. The building is 3 stories of disgusting and I only saw 2 employees the entire time I was there. I CANNOT stress enough to stay away from this place. I truly cannoth fathom how anyone could operate such a place or how in the hell it remains open.

Response:
The one star is a real stretch. It shouldn't be allowed to operate.

Response:
The owner of the building is Sierra Land Group. They need to fix it up so people have a decent place to live.

the place is infested with bed bugs, they have resident with behavioral problems living there when the facility is not even a behavioral unit. There are no nurses on the premisis. The facility is run by a director whom was previously involved with the fiesta village scam. The owner acts like if he cares for the well being of the residents but all he sees is the money that he is going to receive. Employees are mistreated by the director as well as the residents, but are to afraid to speak up. nothing has been renewed and nothing will ever be renewed, employees have taken bed bugs home and had to discard furniture and when employer was told all that was received was "what do you want me to do about it give you money" in a sarcastic way. Employees get deseases passed on from residents because the facility does not provide the care that should be provided, nor the employees are informed how and when to take safety precaution with the residents. The HIPPA policy is violated toward staff and residents. This place needs to be shut down by DHS.

mold everwhere, horrible meals with little vitamin nutrition. needs a visit from health dept. people drinking alcohol and abusing drugs constantly. nurses allow patients to refuse prescribed medications and dont seek patients to give them their meds if they dont come to nurses station when meds are passed out. i would not recomend this place to any person or animal.

Scary place. People are horribly mistreated. There are bedbugs in the rooms, the halls are soaked in urine. And the food is horrible, always overcooked and soggy. Workers steal from residents anything from their prescription drugs to their money. They have diseased and contagious people there right alongside healthy people. You mention anything about the abuse and the staff sympathizes with you but nothing changes. If you are planning on taking a family member there, don't. If you have a family member there, get them out as soon as possible.

Burkeshire Retirement Hotel concentrates on providing first-rate care and support to seniors in Phoenix, AZ. This community offers comfort to each resident by providing quality assisted living services. Assisted living offers a warm, supportive, and nuturing atmosphere for individuals who require some help but still want to keep their self-reliance. Assisted living is advantageous for seniors. Studies reveal that living near peers and participating in social activities leads to a happier life. With assisted living, you'll find senior-friendly residences and a warm staff. Communities have additional services that include 24-hour supervision and security, emergency response systems, access to licensed nursing care, chef-prepared meals, and assistance with grooming, dressing, and bathing. Housekeeping, laundry, social programs, and local transportation are usually provided, too. Burkeshire Retirement Hotel provides a low-maintenance lifestyle and the assistance seniors need to enjoy retirement. There are assisted living services available in this community. An assisted living community provides help as you need it, with the goal of supplying the services required to stay as autonomous as possible. For help with your questions about Burkeshire Retirement Hotel, call a care advisor today.