Wednesday, September 23, 2009

Once, ok. Twice, no way!

This is just too ridiculous to not share!SO much time, energy, love, sweat, and sometimes tears goes into Ironman training! When it comes down to race week there should be little to worry about other than the R's: recline, recover, relax (body and mind)! In order to do all of these things you need a place to elevate your feet and sleep. I took care of this task months ago. Just over a month ago I found out the condo was double booked (partially my fault...but only partially). Long story short, the owner was NOT NICE and I was screwed out of my planned Kona retreat. Thankfully I found another condo. Score. Today I called to request another night there. I provided Mandy with my reservation number. From there the conversation went something like this:"Is this Caroline?""Yes.""Oh, your reservation was canceled. Right?""Ah, NO! It better not be.""Yes, I remember that condo becoming available and I was able to book someone else there.""What? Is this a cruel joke. I'm staring at my reservation confirmation. And my credit card was charged."

I warned Mandy that I was going to lose it if she couldn't take care of this. She apologized and quickly went to work on a solution. Unlike the first owner she possessed the Aloha spirit. I mean, come on! Seriously?!?! Who has their condo canceled not once...but twice!?!?!?!?

1 comment:

Hi Caroline!My name is Jane and I'm with Dwellable.I was looking for blog posts about Casa de Emdeko to share on our site and I came across your post...If you're open to it, shoot me an email at jane(at)dwellable(dot)com.Hope to hear from you :)Jane