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As someone who has championed simplicity as being key to the success of telecoms services, I find the debate about unlimited data plans a very interesting one. The arguments for simplicity are clear – easy to use services with transparent pricing can only be a good thing for the consumers. Ess...

There’s no doubt that we are now living in an increasingly high-octane world in which waiting for anything has become an anathema. Feeling hungry? There’s now Uber Eats and Deliveroo at your service. Want an airline ticket? You can book one in five minutes online. Need to make a bank tra...

It’s probably fair to say that the information, communications and technology (ICT) industry is littered with the corpses of failed joint ventures, business partnerships and strategic collaborations that never quite achieved the ambitions of the parties involved. It’s an important remind...

In a recent Heavy Reading blog (reprinted below) on Three UK’s new approach to assurance for their fully integrated cloud native core network – a world first – it is clear that leading CSPs are integrating evolved and state-of-the-art assurance capabilities from the very beginning ...

The ability to make and receive calls is the lifeblood of any customer-facing enterprise, while conventional fixed telephony systems are becoming something of an anachronism as people now favour mobile devices. The question that most SMEs should now be asking their IT departments is: do we still nee...

Digitization of businesses and virtualization of networks promise business benefits but are also introducing new challenges for the communications service providers.
Ongoing exponential increase in data consumption by subscribers, especially of video applications and OTT, has taken a toll on the ...

As the SDN and NFV train steams further on its journey towards network revolution, has the industry stopped to consider the wider impact? Is the infrastructure in place to serve the demands of the new system?
Trials continue with a bout of enthusiasm for the potential of SDN and NFV, which ...

Coming out and ranting against federated inventory has been interesting given the amount of anonymous feedback I have received. Anyone wanting to talk about it, let’s connect at TMF next week!
First, any reasonable order management or workflow product out there regardless of federated data ...

Communications service providers (CSPs) have, over many years, become besotted by different forms of assurance. I’m not talking about insurance here; it’s more about making sure things work properly they way they were designed to and the way customers expect them to work.
Depending on...

Supply and demand is the most important relationship between operators and users. It is also a relationship that is now undergoing a profound change because of one single development: the fact that today’s users are always connected to a smartphone or tablet.
As well as being “always ...

Building the OSS bridge as SDN & NFV steam ahead

As the SDN and NFV train steams further on its journey towards network revolution, has the industry stopped to consider the wider impact? Is the infrastructure in place to serve the demands of the new system?

Trials continue with a bout of enthusiasm for the potential of SDN and NFV, which promises to simplify processes, lower costs, rapidly monetize services, and offer a dynamic and agile approach to networking. Heavy Reading’s senior analyst Caroline Chappell states that although there is dedication to achieving network virtualization, in reality the journey will take a decade. Despite the different views on timescales, the advantages are widely agreed. The under-analyzed element is the huge knock-on effect to systems that interact with the network.

Interlocking the OSS engineWhen it comes to Operations Support Systems (OSS), one of the industry’s favorite terms comes in to play – ‘transformation’. There will certainly be greater workload on the OSS systems, driven by an increase in real-time and complex variations in services and applications. As such, many believe modernizing the OSS systems is essential to realign it to the new SDN and NFV world.

However, SDN and NFV trials are being run in a silo and the current eco-system has not been incorporated, with OSS tools, processes and data stores being ignored. The essential OSS systems need to be added to trials to eliminate the risk, cost, time and retraining that would be required to overhaul the current systems.

Fitting the train to the old railway tracksWhen vendors introduced next generation solutions to CSPs, they were hailed as the ‘future-proofed’ solution to their many cumbersome and complex legacy issues. Next generation solutions have slowly transformed the benefits of OSS for CSPs. Then along comes SDN and NFV.

It is unrealistic to expect CSPs to rip out the investment made in these relatively new systems and take the risk to reintroduce a whole new OSS environment to support SDN and NFV technology. Especially when there is a solution to utilize the existing highly-able OSS systems.

Adding an umbrella solution, a single centralized user interface that pulls in data from OSS systems and communicates with the SDN/NFV side, provides a bridge between the new and established technology. This allows CSPs to take advantage of SDN and NFV, without losing out on the investment already made in their critical OSS systems.

OSS in the SDN/NFV revolution has been has been considerably underrepresented in both trials and industry comment. In order for CSP’s to agree to such significant changes and justify the expense, a realistic, financially-sound solution must be presented. Minimizing the impact on the existing OSS infrastructure, opens the railways tracks for the SDN and NFV train to go full steam ahead.