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Good hotel for a short stay

The hotel was chosen due to its convinient location. Close to the FLL airport and shopping center. The reception staff is friendly and helpful, provided with the city map and guided how to get to the beach in the morning and how to find a good parking lot.The rooms are spacious, there is a small kitchenette in the room.The breakfast was various and tasty.There is a swimming pool in the hotel, I didnt swim but my husband did and admitted it wasnt that clean though.Overall I'd recommend it for a short stayMore

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Stayed: August 2012, traveled with family

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Ask d_polina about SpringHill Suites Miami Airport South

2 Thank d_polina

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

SHSMIA, General Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded March 20, 2013

Thank you for your review of our hotel, we always appreciate guest feedback. We are glad to see that you and your husband enjoyed our our breafast buffet complimentary and our spacious suites. I am sorry to read that your husband did not enjoy the pool. I have shared your comments with the maintenance staff so that these issue doesn't happen again. Again, thank you for the review and your thoughts. Hope you can give us the opportunity to give you a better experience on your next trip to Miami.

Sincerely,

Leila AvilesGeneral Manager

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Don't get me wrong, the location is great but from the time we got there it was clear we would not be staying past the first night. We had originally booked the nights but the lobby was taped of with caution tape and there was no where to sit down. The room was quite outdated from the tears in the carpet and tears in the sheets. The toilet had flushing issues as well. The mattress in the pullout was very stained. The throw pillows and colorful blankets were no where to be found. The TV was attached to the wall incorrectly and stuck out way too far causing hazards. The staff was nice but it was just not our cup of tea.

Stayed: March 2013

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Ask swetfam4 about SpringHill Suites Miami Airport South

1 Thank swetfam4

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

SHSMIA, General Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded March 20, 2013

Thank you very much for your recent review of our hotel. We appreciate you taking the time to let us know about your recent stay. Your comments are very important to us and please be assured that we will share them with our housekeeping and maintenance team in order to improve the look of our hotel and our services. We value your business and hope to see you in the near future and demonstrating our commitment to delivering outstanding service and value.

Sincerely,

Leila AvilesGeneral Manager

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

The pictures that I saw before going were probably older pictures as the hotel was a little more dated than I expected. The staff are very friendly, but my service could have been better. The location is not very good unless you want to stay near the airport. The workout equipment was not wiped down and overall, I think this property needs some attention as age is started to set in and the public areas could be cleaner. I probably won't be back if I am in the area.

Stayed: February 2013, traveled on business

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Ask Gkalas about SpringHill Suites Miami Airport South

1 Thank Gkalas

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

SHSMIA, General Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded March 20, 2013

Thank you for taking the time to write about your recent stay at our hotel. Your satisfaction is very important to us and we greatly appreciate your honest feedback. We are sorry you were disappointed. We will address this problem with our staff and take your comments under consideration and we continually work to improve our guest experience.

Sincerely,

Leila AvilesGeneral Manager

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Stayed one night before an early morning flight. Shuttle worked great. Room is large but guests around us seemed noisy (obviously they weren't getting up early early in the morning). Rooms are not soundproof--you hear the planes taking off/landing all night long. It worked for one night, but I'd stay somewhere else next time.

Stayed: March 2013, traveled with family

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Ask H5familytravels about SpringHill Suites Miami Airport South

3 Thank H5familytravels

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

SHSMIA, General Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded March 20, 2013

Your satisfaction is very important to us and we greatly appreciate your honest feedback. We are sorry you were disappointed with your stay. We hope you will give us a chance to regain your confidence by staying with us in the future so that we can demonstrate our commitment to delivering outstanding service.

Sincerely,

Leila AvilesGeneral Manager

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

While the location leaves you wanting, everything else about this hotel was a pleasant surprise. Front desk service was very good. The rooms were large, modern, clean and comfortable. Free wifi. Free breakfast. Not much you could ask for. I'd stay here again.

Stayed: February 2013

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Ask Bulldog92 about SpringHill Suites Miami Airport South

1 Thank Bulldog92

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

SHSMIA, General Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded March 20, 2013

We are happy to read that you enjoyed your stay. We will be sure to pass along your positive comments to our team. Thanks again for taking time to share your feedback with the Trip Advisor Community. If your travels bring you back to Miami in the future we look forward to having you as our guest again.

Sincerely,

Leila AvilesGeneral Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

I stood here for 7 nights for business and was very satisified with the hotel. It is very convienent to the area highways, but you have to be aware of your surroundings because the entrance to the hotel does come up very quickly. I had a rental car so I can not comment on the shuttle as other people have. Otherwise, the hotel itself has a great lobby, and the rooms are also nicely sized. The free breakfast is average, and the pool area is small, but it was a business trip afterall! I did use the gym equipment, and everything was fully functional. In addition, the hotel had a very clean feel to it. The best part about the hotel is the customer service. Everyone from the front desk to the cleaning staff was friendly and always smiling.

Room Tip: While I prefer low floors, I did miss out on the great view of the lake behind the hotel and the city from the front. If you have a choice, go for the higher floors.

Stayed: February 2013, traveled on business

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Ask Scott S about SpringHill Suites Miami Airport South

Thank Scott S

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

SHSMIA, General Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded March 20, 2013

Thank you very much for your review, we greatly appreciate your feedback. We pride ourselves in our friendly service and clean suites. We are happy to see that you enjoyed your stay. We look forward to seeing you again in the near future.

Sincerely,

Leila AvilesGeneral Manager

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.