Supported living

Cartrefi Cymru supports people to lead fulfilled lives, at home
and in the community. One of the most common ways in which we
do this is by providing 24 hour support to people with a learning
disability, living together as tenants in their own home.

The number of people living together is always very small, and
the house or flat is as indistinguishable as possible from other
ordinary accommodation in the area. This helps to avoid
someone's home becoming an institution, and promotes community
integration.

We generally employ a small team of support staff dedicated to
each individual group of tenants, although sometimes a team can
support people living in a small number of addresses within a local
area. We are currently supporting 245 people with learning
disabilities living in 97 locations all over Wales.

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This type of 24/7 support is often called "supported
living". However, as it often involves providing personal
care to people in their own homes, it is known officially as
"domiciliary care". We are therefore registered as a
domiciliary care agency with the Care and Social Services
Inspectorate for Wales.

The type of support delivered is flexible and person-centred
and can cover most aspects of people's lives where support is
needed. For example, as well as providing support with
personal care or healthy living, the support will generally also
include household management, personal finances, skills and
independence, rights and responsibilities, and community
interaction.

Our support living staff will often play a major role in
supporting tenants to maintain their tenancies. But please
note that we do not own people's houses and we are not a
landlord.

People usually live in properties owned by registered social
landlords, and we work closely with the landlords and with the
local Social Services and Housing departments as required, but
always with a view to enabling the tenant to do as much as they can
for themselves.