Live Training

Enroll in a Virtual or Onsite Live Training Class for a Hands-On Learning Experience with SugarU Certified Instructors

Live Training

Below is a schedule of publicly offered live classes.

If you would like to engage with the Sugar University team for private, custom onsite training, please Contact Us and a training representative will be in touch to best understand your needs and offer you a quick quote.

Sugar End Users

This introductory course is for new Sugar End users who are looking for practical, hands-on experience to help them hit the ground running with Sugar. We will cover how to navigate Sugar efficiently, personalize your dashboards, manage and create records, and activities.

This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar. We'll provide you the practical hands on experience necessary to use Sugar's Reports module to run, share, and schedule the reports you need.

This class is designed for individuals that need to have an in-depth understanding of the features and functions of SugarCRM in order to train, guide and/or support others within their department or across the organization. The in-depth class provides how to use all of the sales, marketing and support tools available in SugarCRM.

Sugar Administrators

This course is for new administrators who are looking for a quick way to get started configuring Sugar to meet their business needs. Learn how to leverage Sugar's powerful interface to create/customize fields, hide unused fields, change page layouts, and create relationships.

This course provides administrators with an understanding of Sugar's robust security model, and how it can be used to manage user access within the application. Learn how to effectively use Teams and Roles to control how your users interact with your company data.

This course is for administrators who would like to explore Advanced Workflow and all it has to offer. Learn how to work with Sugar's Advanced Workflow to create process definitions, process business rules, process email templates, and how to manage running processes. Available in Sugar Enterprise 7.6 and beyond.

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins. Build competence and confidence working with Sugar through live, hands-on training with one of our Certified Sugar Instructors. This class is designed for new system administrators responsible for the setup, configuration, and maintenance of their organization's Sugar application.

Attend this course if you are an experienced Sugar Administrator looking to learn more advanced configuration topics in Sugar. You will get hands-on experience on advanced Admin features and we'll spend a day focused on Sugar's new Advanced Workflow.

Sugar Developers

This course explores the Sugar developer customization and implementation topics and related skills most relevant to Sugar Implementations. The Development Essentials Plus+ course builds upon your general knowledge of the Sugar development framework by introducing additional advanced techniques that can be applied to a range of common customization and implementation requests.