Service Auditing

As a research consultancy working with local, national and international businesses and the European Commission, we provide market research surveys covering customer satisfaction, user needs and market feasibility studies. Our specialism is in the transport area, where we offer independent auditing of service standards.

Clients in this area include:

Dublin Bus Independent auditor reporting to the National Transport Authority:

Who We Are:

Since our incorporation in 1993, Interactions quickly established itself as Ireland’s leading independent specialist research company. We achieved this through our ability to draw on deeper levels of understanding of consumer behaviour, customer motivations and behavioural change to deliver real insight for our clients.