Palace Reviews

Guest reviews are submitted by our customers after their stay at Palace

Average guest rating

7.2out of 10

Very good

Based on 1213 reviews

Rating by category:

Location

10.0

Rooms

10.0

Service

8.0

Value

6.0

Dining

8.0

Individual guest reviews

Palace Hotel - Manchester

Older travelers

7.410

Close proximity to the university where my son studies

Palace Hotel - Manchester

Group of friends

5.810

Not much needs a lot of money spent to bring it up to the standards of its competitors

Palace Hotel - Manchester

Group of friends

7.410

Size of the room was very good, plenty of space

Room was very cold, had to send for a heater

Palace Hotel - Manchester

Group of friends

7.810

Great staff. Really good food. Really good location. Good shower facilities (power shower). The rooms are really well heated.

Our room was oposite the railway track and the windows were not double glazing so it was noisy and disturbed our sleep.

Palace Hotel - Manchester

Couple

7.010

Location right nr station.

Room was a little on the small side, not really great for money spent.

Palace Hotel - Manchester

Couple

5.410

Nice club sandwich.

Our room had mould on the ceiling and walls and the hairdryer started smoking when my girlfriend turned it on, we had to have another one sent to up the room. I pointed these things out to the receptionist when I was leaving and he waived my room service bill which was fair enough, however I wouldn't stay at the hotel again or recommend it to any of my friends because my room was sub standard (described as an Executive Room too!!!). I've honestly stayed in £25 a night BnB's in Blackpool that were cleaner than my room at the Palace.

Palace Hotel - Manchester

Older travelers

8.210

Hotel chosen at random for overnight stay before flying off to Ireland. Ashtonished at the building and interior, made extremely welcome by engaging staff, fabulous room, received help with directions to central Manchester area and...enjoyed a pleasant stay made memorable by both the desk staff and restaraunt/bar staff where nothing was too much trouble. I am told (by Ann Marie) we are making a further visit soon! Thanks to all at The Palace.

That we only spent the afternoon and evening there, needed a longer stay to explore and learn a little more about the hotel and area

Palace Hotel - Manchester

Couple

7.810

lovely building, outstanding reception, seams lovely large room

1.hotel bar would not serve at bar but I was told to sit and wait for service, however I could not find an empty table, thus went away to have a drink outside. 2. went down for breakfast at 8.30(serving till 11am) and bacon and sausage were not very fresh in fact hard.

Palace Hotel - Manchester

Group of friends

9.210

Very Friendly Staff, The location is great, a lot of buses around and a train station. Nice classic building. Comfortable beds

The emergency exit was actually a door leading to the next room and you could listen their noise during the night. the hotel is 4 star but the room was more like 3 star.

Palace Hotel - Manchester

Group of friends

7.810

We were going to the Palace Theatre so the location was perfect and we travelled by train so we alighted at Oxford Road

Palace Hotel - Manchester

Group of friends

9.610

Lovely decor, loved the breakfast which was served in the morning - plenty to choose from. Room was very comfortable and very quiet. Would consider going back.

Palace Hotel - Manchester

Single

7.810

I only stayed one night for business but it was mostly clean and mostly comfortable. It is very unusual in it's appearance and decor, but not unpleasant. Excellent breakfast. Location is excellent for Oxford station, theatre, central Manchester. I don't think I would stay there through choice.

It was just unusal in it's decor. Quite dark, high tiled walls and too spacious. I should imagine some people would really enjoy it's quirks.

Palace Hotel - Manchester

Older travelers

6.410

Good room and good location

The hotel was hosting several functions on the night. The room was above one of the main rooms and was very noisy until approx 1-30 am. Despite speaking to the duty manager, nothing was done. If the hotel do have functions on then the people attending those functions should be given the rooms directly above the rooms being used so as not to disturb other hotel guests. The hotel manager was not very sympathetic and it made the stay not as good as experience as it would have been otherwise. Always check where your room is before booking !

Palace Hotel - Manchester

Group of friends

4.210

The concierge was helpful and very nice.

The lady who checked us in wasn't helpful nor nice. The man who checked us out didn't seem to know what he was doing.

Palace Hotel - Manchester

Family with children

7.410

Room was nice, comfortable. Good to have separate bedroom and bathroom away from the living area so we could put our daughter in a separate room.

Lots of noise from the street disturbed us, we seemed to be on the quieter side of the building too so probably worse in other rooms. Probably not such a problem on other days but this was a saturday night and manchester was in full swing. Service was generally good although we did have to ask twice for a cot, having already stated the need for one when we booked.