All products will be wrapped in a luxury packaging. This way it’s a special gift to give and receive.

Shipping and delivery

It’s our intention to deliver the products as soon as possible. Average delivery time by TNT post is about a week after receiving the payment and if the products are in stock.

You can decide where you would like to receive your parcel:

• The parcel will be delivered at your home

• The parcel will be delivered somewhere else

After receiving your payment we will send you an email when to expect the parcel. In this mail you will find a trackandtrace code from TNT post.

With this code you can check when they will deliver the parcel. Through the website www.trackandtrace.nl you can check at all times where you parcel is.

When you are not home the day of delivery, TNT post will deliver the parcel to the neighbours.

TNT post will leave a notice of this in order for you to pick the parcel.

It is also possible to pick up your order at our showroom in Amsterdam. If you want to do this you need to make an appointment on forehand.

Our phone number is 0031-20 6651044. All shipments outside the Netherlands will be send by Priority service of TNT Post.

For these shipments you will also receive an email with trackandtrace code from TNT post. With this code you can check when they deliver the parcel.

Through the website www.trackandtrace.nl you can check at any time where you parcel is. When you are not home the day of delivery, TNT post will deliver the parcel to the neighbours.TNT post will leave a notice of this in order for you to pick the parcel.

Delivery indication in working days after sending the goods:

Nederland/Belgie 1-3 days

Overige EU landen 3-6 days

Buiten EU 6-10 days

Shipping costs

All our parcels will be delivered free of charge within the Netherlands. For delivery costs outside the Netherlands please check schedule underneath.

Shipping the parcels outside Europe will be with ‘priority service’. The shipping costs are exclusive customs and import duties and/or local taxes.

Shipping costs within The Netherlands are for free. For outside The Netherlands we have the following shipping costs:

Within EU 10,00 euro

Outside EU 15,00 euro

Returning goods

We want you to be happy with your purchase. However if your purchase doesn’t exceed your expectations you can return it within 7 workdays.

In the original packaging, unused, without damaging and with filled in return form. Costs of returning goods are the responsibility of the sender.

Insufficient postage of the parcels will not be accepted. After received and checked the parcel, the amount will be reimbursed to your account within 14 days.

Our return address is:

i am jai

Willem Fenengastraat 2-s

1096 BN Amsterdam

The Netherlands

Showroom

It is also possible to come to our showroom in Amsterdam to see all products life.This is only possible by appointment. For an appointment you can call us at (0031) (0)20-6651044.