Free economy delivery on all UK orders over £15, ONLY applies to retail customers with an order product cost above the £15 threshold. Customers must choose the free shipping method, upon checkout, to be eligible for this offer.

Delivery Terms & ConditionsDetailed below are the delivery terms and conditions which apply to all transactions on the Cosmetics Fairy website. Placing an order confirms your acceptance of these terms & conditions, so please read them carefully. To see the full terms and conditions that apply please click here
.

DispatchIt is our intention to dispatch all orders received on a working day (Monday - Friday, excluding Bank Holidays) within 48 hours. Orders received on a weekend or bank holiday day, will be dispatched on the next working day available. Overseas orders are dispatched via the Royal Mail postal service. All orders must be paid for in full and payment cleared before dispatch.

International ShippingFor all overseas orders, the shipping method is Tracked or Signed Service, and will require a signature upon delivery of the goods.We do not provide free shipping or an express service for overseas orders.

Tracking numbers are provided by email after the goods are shipped.

Due to various restrictions, we can not ship any aerosol product or any flammable product overseas. Should this type of item be ordered on an overseas order, then we will automatically refund the non-permitted items and ship the remainder of the order.

The total weight we will ship overseas is no more than 2kg in weight in any one order.

Please note, orders for Italy are only dispatched on a Tuesday and a Friday due to the delivery service we use, so there will be a delay in shipment.

Overseas shipping - No Tracking, No Insurance (Prices quoted in GBP).

Package Weight

Price Inc Vat

0-100g

£2.00

101-250g

£3.00

251-500g

£5.00

501-1000g

£9.00

1001-1500g

£12.00

1501-2000g

£15.50

Overseas shipping - International Tracked Service (Prices quoted in GBP).

Package Weight

Price Inc Vat

0-100g

£6.50

101-250g

£7.50

251-500g

£9.50

501-1000g

£13.50

1001-1500g

£16.50

1501-2000g

£20.00

Non-receipt of Order (Overseas)If an order is not received you must notify Cosmetics Fairy in writing or by email within 30 days of dispatch as no claim can be made after this time.

Orders not received, which were dispatched by Signed or Tracked Service, will not be deemed 'missing' until 30 working days have passed. In the event that an order is deemed missing our policy is to replace the order. Refunds will only be made on out of stock items.

Orders returned 'Not Called For' (or similar) by your Country's Postal Service will be refunded the cost of products upon receipt, excluding postage and a restocking fee of £2.50. Customers will be notified that the goods have been returned, the products refunded and the order effectively cancelled. The customer will then need to reorder the goods if they are still required.

Cosmetics Fairy shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

As a statement these Terms and Conditions do not affect your statutory rights as a consumer

Cosmetics Fairy have the right to deviate from this policy from time to time.

Cosmetics Fairy is a trading name of Cosmetic Kingdom Limited registered in England and Wales Company Number 7639080

Delivery Terms & Conditions

Detailed below are the delivery terms and conditions which apply to all transactions on the Cosmetics Fairy website. Placing an order confirms your acceptance of these terms & conditions, so please read them carefully. To see the full terms and conditions that apply please click here
.

Dispatch

It is our intention to dispatch all orders received on a working day (Monday - Friday, excluding Bank Holidays) within 48 hours. Orders received on a weekend or bank holiday day, will be dispatched on the next working day available. Both UK and overseas orders are dispatched via the Royal Mail postal service. On occassion, we will use courier services as suits the order. All orders must be paid for in full and payment cleared before dispatch.

Free Shipping over £15

Free shipping on all orders over £15, ONLY applies to retail customers with an order product cost above the £15 threshold. Customers must choose the free shipping method, upon checkout, to be eligible for this offer. Note : we are only able to ship 4 nail polishes in any one order due to Regulations.

UK Shipping

You can choose your postal service from the following options: Please note the timescales below are an estimate only, and can vary depending on the Royal Mail/courier postal service and bank holiday closures.

UK Orders less than £15Economy Delivery (3-5 working days) = £2.99

UK Orders over £15SPECIAL OFFER! Free Economy Delivery On All Orders over £15

* We do not offer a Next Day Delivery Service.

* Orders are shipped Monday to Friday (working days)

* All delivery times quoted are approximate and can not be guaranteed. Delivery is dependant upon Postal Carriers services and bank holiday closures

Non-receipt of Order (UK)

If an order is not received you must notify Cosmetics Fairy in writing or by email within 30 days of dispatch as no claim can be made after this time.

Orders not received, which were dispatched by Standard or Tracked Postage, will not be deemed 'missing' until 10 working days have passed, therefore no resend will be offered until after this period. In the event that an order is deemed missing, our policy is to replace the order. Refunds will only be made on out of stock items. Replacement orders will only be sent to the original delivery address as advised on the initial order.

Orders returned 'Not Called For' (or similar) by Royal Mail will be refunded the cost of products upon receipt, excluding postage. Customers will be notified that the goods have been returned, the products refunded and the order effectively cancelled. The customer will then need to reorder the goods if they are still required.

Cosmetics Fairy shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Cosmetics Fairy reserves the right to Upgrade your chosen postal service from time to time

As a statement these Terms and Conditions do not affect your statutory rights as a consumer

Cosmetics Fairy have the right to deviate from this policy from time to time.