Mail options when relocating

Residents who temporarily relocate to another U.S. address, such as a summer home, now can count on having their mail forwarded for up to one year with Premium Forwarding Service.

The Postal Service announced today that Premium Forwarding Service (PFS) now is a permanent offering. It was first tested as an experimental product in August 2005. The high customer interest and success of the service were cited as reasons for the announcement.

The consumer value for using PFS is that all mail is forwarded, including magazines and catalog subscriptions. Mail is reshipped once a week to the temporary location for a fee. Expedited services, such as Express Mail and Priority Mail, as well as Registered Mail, are forwarded separately at no extra charge.

“Premium Forwarding Service has been a big hit with our residential customers” said Nick Barranca, vice president, product development. “For ‘snow birds’ and others on the move, it enables them to take a little piece of home along with them.”

PFS was introduced as an experimental product in August 2005. To date it has generated more than 300,000 applications and $25.7 million in revenue for the Postal Service.

Customers can enroll at the Post Office serving their permanent address (a government issued photo ID and proof of permanent address are required). There is a one-time application fee of $10, and a weekly forwarding charge is $11.95.

Change-of-Address and Hold Mail services are still available at no charge.

12 On Your Side

At WRDW News 12, we receive hundreds of phone calls and letters weekly from people with consumer problems. Many situations can be resolved with a simple phone call. Here is a "printer-friendly list" of Consumer Agencies and Phone Numbers.

For a list of recent recalls, visit Recalls.gov, your online resource for recalls.

Click here to visit Mouseprint.org, a site that exposes misleading advertising and marketing materials.

Online Public Information File

Viewers with disabilities can get assistance accessing this station's FCC Public Inspection File by contacting the station with the information listed below. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, 888-835-5322 (TTY), or fccinfo@fcc.gov.