Over 6,343 reviews forMinneapolis Roof Cleaners from people just like you.

F

"I called in either late February or early March to get an estimate on having some of the ice removed from my roof. They were to come out and give me an estimate." ...More I took time off work to be home and no one showed up and no one called. They followed up with a call weeks later to see if I had decided to have the work done. I informed the person who called that no one ever showed up. He said that he would send someone out that afternoon or the next day. No one showed up and no one called. Weeks after that my 86-year-old mother was at my home. Someone came to the door unannounced and was pounding on the door. He asked if she needed their service. She had no idea who they were and said no. I contacted the company via email and said that no one ever showed up at the times arranged and to stop contacting me due to poor follow through. I was contacted by a woman from the company and she apologized and said she was sending a gift certificate and hoped I would try their service. Never received that either. There is no follow through at all with them.

-Cheryl W.

A

"I can't say enough how great of an experience this was. This is our second winter with an old house (1938) and we had no idea what ice dams were. Once the water" ...More started leaking into our house we google'd it and realized pretty quickly that the ice that had accumulated on our roof was causing water to seep back into the roof shingles once the temperatures started fluctuating above and below freezing.
We talked to our neighbor

and he recommended

. We called them at 6 that night once we realized what we were faced with and

said he could be out there within the hour. Then from 6:45 to 10 that night

worked extremely diligent and removed every last chunk of ice on our roof! Then when he wrote out the bill and it was only $325 we were very surprised (in a good way of course). I kind of expected some sort of after hours emergency charge! Usually I would inquire ahead of time but we were in dire straits so it had to be done.
So now I am raking the roof every time it snows, but if I need to I would not hesitate to call

Angie's Answers

Wow, i aum surprised you didn't get 10 answers already with roofers say X was the best or N was the best or A was the best. In reality you are focusing on the WRONG THING!

5 estimates? Why 5? Why would you do that to yourself? Normally if you are dealing with reputable companies you don't need more than 2 estimates. I advocate to people to always get at least two estimates and if the roofers are saying something very different or if the roofers are way way way off in price, get an equalizer, get a 3rd. Obviously if you don't trust a roofer disqualify that roofer immediately. I beliee you have now fallen into "Analysis Paralysis" which is what happens when you have too many opions.

But back to the topic, I said you are focusing on the wrong thing. Why did I say that? Because you can take the best shingle in the world and if installed wrong is compeltely garbage. i can take the worst shingle, known to fail, and if installed properly will last some ammount of time. So you should focus on the roofer, not the product. The roofer is more important and a good quality roofer will only want to install good quality product.

The roof is a system comprised of many components, not just the shingles. You have the water proofing underlayment such as ice shield, the water resistant underlayments such as felt. You have the shingles, the ventilation and the flashing details. All of these things add up to equal one roof. Neglect one and your roof is doomed to fail.

But the roof is more than just product it is detail, know how and heart. Heart? yes heart. It takes the utmost CARING the utmost DESIRE to want to install a good roof. It's hard work and easy to fall into the train of thought as to do what's easier, instead of what's faster. Faster and easier seldom ever equals better. At the end of the day you ened a roofer that cares about your roof.

So what product is best? That's hard to say. Each manufacturer has multiple plants and it seems each plant puts out varying levels of quality. I will tell you in my area Atlast is known as a cheap commodity shingle. I have Tamko Heritage on my house but I stopped using it because I was having seal failue issues and at the time they offered no contractor certification program, but I hear they started up one. Ownes corning is a decent product backed by a great company. I don't install very many OC's though. I primarily install CertainTeed Landmark shingles and my feeling is that they are the best on the market in my area. I'm sure others will disagree with me.

But don't miss the point, the roofer is more important than the shingle.

I appreciate the fact that with homeowners like you who want to beat the insurance co out of deductibles, so then my rates and every other homeowners rates can also go up just to save you.....Thanks for NOTHING..[8o|]

The question was, Can it be done? The answer is yes. The real question is "Should" it be done? The answer is, no, not unless it is an emergency. But also let's clarify winter, because we are having a pretty mild winter, so there's kinda not a problem this year so far. I'll refrence "below freezing" from this point forward.

As a certified and licensed roofing contractor, my reputation is on the line. I debate this topic quite often with other roofing contractors who seem to care more about profit than a job well done. Well, I can tell you from past experience having been a professional roofer for 14 years as of the time of this posting, that the chance for failure increases exponentionally when installed below freezing. It's better just not to risk it.

Personally I will not, unless absolutely necessary and the customer signs a disclaimer of limited liability, install a roof below freezing and really really want to install the roof at 40 or above. The shingles need to seal, and will not seal unless they warm to about 70 degrees F ambient temprature. This does not mean it needs to be 70 outside, because the shingles will warm from the sun.

So what can be done to install the roof below freezing? Well first, the roof should not be gun nailed below freezing. This is because the shingles become brittle and it's easier to "blow through" with your nails. It's also harder to regulate air pressure when it is cold, I speculate because of barometric pressures, but I am just guessing. Therefore the roof should be hand nailed. This takes more time. Furthermore since the seal strips will not seal, they must be manually sealed with proper compatible adhesives. This will also take more time, and more material. I once spoke with a roofer in Alaska who builds tents around the houses he is working on and covers them with tarps and heats with propane heaters. Now that takes real time! The question is, are you prepared to pay for this extra time? Can you wait a few more weeks?

Sounds like wet felt to me. What process did the roofers use when replacing the roof? Did they tear it off and felt it in on day one and then shingle it on day two? This method is frowned upon with organic felt paper because it leaves the felt exposed to morning dew. Moisture such as dew will cause the felt to wrinkle. Or if the roofers got caught in a rain and didn't protect the felt from the rain but kept on shingling this can also happen.

The wrinkles will lay down flat if allowed to dry before first installing the shingles. However this is a waste of time. This is why I live by two 1 rule, never tear off more than you can put back in the same day, and if by some chance you opened more than you can shingle, tarp it. Felt is not water tight.

I really am only speculating. Without seeing it I really can't give an accurate answer.

There are a few other possible reasons, and framing (actually sheathing) is another possible reason. If the plywood is fastened improperly or if the plywood was installed without a gap between the boards for expansion and contraction, ripples can also occur. The difference is you will see the ripples spaced very evenly 4' or 8' to match the spacing of the plywood. If it is the case of improper fastening of the plywood, meaning the fasteners missed the framing so nothing is holding the plywood and it warps, you could easily depress the warped plywood with your foot. If the plywood actually buckled due to lack of expansion gap, you would not easily be able to depress with your foot. If the roofer didn't install the plywood, it wouldn't really be his fault, though if he or his crew saw it when working and didn't fix it then they probably should have. But I am not going to play the blame game unless I know exactly what the cause is.

A storm ripped through the area two years ago. The storm chasers use the cheapest possible shingles, and I am seeing something I haven't seen before. I am only guessing but what it looks like to me is like the shingles are expanding too much and causing the ripple effect I mentioned above in regards to plywood and the lack of expansion gap. The difference is there is no expansion gap required with shingles. This affect is something I never saw before and is only related to one cheap commodity dog house shingle which alot of cheapo roofers like to use. I've been roofing 14 years and this year is the first time I have been seeing this particular problem. It seems to come and go, which also tells me expansion is some how involved. I don't think you'd be able to depress it with your foot, though I've never tried.

To answer simply, yes, shingles can be defective, but most shingles are not rated for hail storms and therefore not covered by warranty replacement. The shingles available through box stores are the lower line choices available and although they have good ratings on wind-speed, etc. they usually only come with a manufacturer warranty which depreciates quickly once purchased. This sounds like an insurance claim to me; I used to work for a roofing company and here in the Northwest, we don't get much hail, but I have owned a house in Florida and experienced the damage a real storm can do. I would suggest you have a couple of contractors look at the problem and see if the damage can be repaired instead of replacing the whole roof unless you have massive plywood sheeting damage under the shingles.

Roof Cleaning reviews in Minneapolis

I discovered water coming in through the tops of my windows Monday night. I contacted

at about 7 Monday night and heard back from him within a couple of hours. Apparently, ice dam removal services are in very high demand right now. Anyway,

got me on the schedule for Wednesday. His partners came out ...More Wednesday and got the entire roof cleared off, and steamed off the ice dams. They were very nice and professional, explained just what they were doing, and cleared off the sidewalks and driveway when they were done. I would use them again, but as they recommended, I got myself a roof rake and will try to prevent the ice dams in the future.”

- DAWN M.

C

Rating

“

I purchased a coupon for gutter and roof repair from this company from Angie's list. I had a disappointing experience in terms of trying to get a response from the company to schedule service. I called the company's number for 3 days in a row and failed to get a person, instead having to leave a voicemail message. The first 2 times, I got ...More no response at all. In the last call, I said that i would have to write a very bad review on Angie's List if I did not get a response. A company representative then called and was very apologetic. He scheduled the work to be done soon, and the work was performed competently. While the ultimate outcome was fine, and the company did eventually come through and apologize for not responding sooner, I think that they have considerable room for improvement in terms of customer responsiveness in scheduling work to be done. I was told that the person who cleaned my gutters said that some repair was in order, and I asked by e-mail for more detail on this, but I have not gotten a response to that, beyond the company representative sending an e-mail saying that they would be happy to follow up on this. Perhaps it is my responsibility to follow up further on this, but again, I feel that the company could show more initiative in supplying additional information and following up with a potential customer.”

- Miriam K.

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