Customer Returns are typically items that have been purchased from a store (or online store) but then returned by a customer. Stores have varying individual return policies as well as product liquidation policies which can affect the type & condition of products you may see in varying loads. Wholesale customer return goods are typically not tested by anyone prior to making their way into a return load. Many stores do not have separate programs for customer returns, and shelf-pulls (discontinued, end-of-season, overstocked goods) are commonly found in customer return loads. Depending on what store they come from and what category of product it is, working percentages on customer return loads can vary greatly.

Reasons for return include shipped in duplicate, buyer remorse, wrong size, wrong color, damage during shipping, wrong item received, didn't need, didn't work, missing part, or no reason given. These reasons are provided by the original customer and are often inaccurate. Expect that some percentage of items may be damaged, torn, missing parts, missing manuals, or otherwise incomplete or non-functional.

Customer Returns typically have the following characteristics and stores can decide to liquidate these goods for a number of reasons:

• Defective when returned by the customer
• Cosmetic blemishes or slight defects
• Out of box goods
• Missing minor or major components (remove controls, manuals, covers, cables)
• In-store display items
• Damaged exterior packaging
• Items that the store does not want to or cannot re-shelve
• One or more features does not work
• Store is overstocked with such items
• Out of season items
• Discontinued items
• Defaced barcodes and/or labels
• Signs of handling – both external packaging and the item itself

Often, additional internal store tracking or return labels can be found on the items.

All customer return goods are always sold with no warranty or guarantee. Any warranties found with the goods are invalid and cannot legally be used.

You can arrange your own freight shipping, or we can arrange it for You! When you contact us to place an order please let us know which you prefer, and if requested, we will provide you with a shipping quote for a shipping cost to your specific location prior to placing your order.

FOB: Crystal, MN (55429)

Manifest Information:

The manifest may not be 100% accurate but is used as a representation of the overall contents of the pallet and should be used as a close guide. Contents of what is included according to the manifest will have a degree of variance. We do our best to provide the most accurate manifest possible but will not credit for missing/not matching manifests since product is sold “AS IS”.