Oliver builds digital confidence in individuals by removing the fear around technology. During this big idea presentation, Oliver empowers and excites audiences by educating them on how to attract, enhance and engage talent in a digital age, demystifies tech concepts and stimulates discussions. He challenges businesses to ready themselves for a complete redefinition of their business models, in order to cater and benefit from an ever increasing digital sphere.

9:00 AM - 9:30 AMKeynote Case Study: Deploying Artificial Intelligence as the key part of a new global technology framework

As the 2nd largest bank in Spain, BBVA is a progressive and innovative bank who is quick to embrace technologies. Their recent project is a global deployment of a new technology framework where business process automation and artificial intelligence are playing a key part of IT infrastructure.

In this keynote case study session, you will hear the key projects and lessons learned on artificial intelligence focusing on Natural Language Processing and Machine Learning Projects.

•Creating a new global infrastructure to overcome challenges from legacy systems

•How is process automation and artificial intelligence fit into the global deployment

•Case study sharing on Natural Language Processing (NPL): Not just document reading: understanding, enrichment and interpretation to enable business decisions

•Implementation of Machine Learning: What does that mean for developing products and understanding customer behaviours?

2:00 PM - 2:30 PMCase study: Leveraging Robotics Process Automation with Business Process Management for end to end process transformation

As RPA becomes business as usual, enterprise and business architects need to figure how the full potential of RPA can be leveraged by combining it with BPM solutions.

Having built an enterprise-level centre of excellence, Vinay was tasked with deploying robotics, AI and other emerging technologies and integrate them with current systems. In this session Vinay will explore how to achieve maximised business benefits through combining RPA and BPM.

Rabobank developed the Artificial Intelligence Cell in 2016 as a Centre of Excellence to consolidate disparate AI efforts within their wider advanced analytics function in 2016. The centralised approach has since been enabling concentrated efforts, rapid skill and knowledge development and reduced costs.

In this session, you will hear key lessons learned through their journey and the some of the new projects that will potentially having huge business impact:

Track D: Deep Learning, AI & Fintech

24 million customers interact with Barclays in the UK alone, that’s 1 out of every 2 adults. It is essential to always think about the needs of the customers and help them achieving their ambitions. Over the past few years, Noel and his team have been working alongside a number of AI partners to fundamentally redesign the way they interact with their customers. In this session you will hear the key learnings from their journey:

•Design thinking: It’s not the case of making a faster horse

•What are the key learnings throughout the design and development of the key interfaces and prototypes

•The good and bad of NLP tools and how to make the most of them

•What are the opportunities and requirements for moving towards Deep AI

Track C: RPA Scale up & Implementation

In the past 7 years, Nick has set up an operational solutions centre which is aimed to discover, design and integrate technologies can boost operational efficiency and productivity. In this session, you will hear how the team has driven an escalated agility and the culture of change through the centre:

Bart van de Sande

4:30 PM - 5:00 PMBenchmarking Report Where are you in the RPA & AI game? Finding your next steps

RPA & AI space changes so quickly, with technologies getting scarily advanced day by day and industries constantly being disrupted by new ideas and innovations. It’s absolutely critical to keep your fingers on the pulse in terms of where you are in the curve of RPA and AI adoption and find out where is your gap with the industry leaders.

The RPA & AI for BFSI Summit will be concluded with a benchmarking report that has been put together by researching with the attendees so that you will walk away knowing exactly where you are and what are your next steps.