If the power adaptor is used to operate the pet feeder, the batteries function as a back-up power source in case of a power cut. When power adaptor is being used as power source, the power adaptor icon will appear at the top of the LCD screen.

For any of the 12 meal options you do not want to schedule, leave meal size field blank or set to “--- cup” or “--- ml”. Return to Setup Mode by pressing and holding ENTER button for 5 seconds. Use buttons to check each of the 12 meals and ensure meal sizes are set to “---
cup” or “--- ml” for any meals you do not want scheduled.

Check if Slow Feed mode is set on pet feeder with Slow Feed indicator displayed in lower right corner of LCD screen. When set, Slow Feed applies to all scheduled meals (see “Slow Feed Mode” section). Ensure you are using only dry or semimoist food.

Remember that meals can only be scheduled within 15 minute increments for example: 17:00, 17:15, 17:30, 17:45, or 18:00 (5:00, 5:15, 5:30, 5:45 or 6:00 pm). Check clock to ensure time is set correctly see “View/Change Time” section.

• Ensure hopper is filled with food.
• Check if pet feeder is in Pause Feed Mode. Pet feeder will not dispense food until pause is removed.
• Make sure pet feeder is not in Setup Mode. Pet feeder must be in Operating Mode to dispense food.
• Ensure you are only using dry or semi-moist food.
• Check if LCD screen is showing an error.
• Ensure conveyor agitator is positioned inside back food chute on hopper with release button locked in place.
• Conveyor belt may not have been aligned properly when installed, conveyor may be out of sync with motor or the “prepare conveyor with food” cycle may not have been run when refilling hopper with food. Empty food, remove hopper and conveyor. Reinstall conveyor. Press ENTER and LEFT buttons AT SAME TIME to cycle the conveyor. Remove conveyor again and align lip on conveyor with arrows on side of conveyor housing. Reinstall conveyor and hopper. Refill with food. Press ENTER and LEFT buttons AT SAME TIME until conveyor starts moving and filling with food.
• Meal size/portion may be slightly off due to type of dry or semi-moist food being used. Try adjusting meal sizes accordingly for example, if pet feeder is dispensing 29 ml (1/8-cup) less than programmed, increase meal sizes by 29 ml (1/8-cup).

Ensure conveyor agitator is positioned inside back food chute on hopper with release button locked in place. All scheduled feedings will stop until error is cleared. To clear error, press ENTER button. Once cleared, pet feeder will pick up with next scheduled meal.

Jammed motor. All scheduled feedings will stop until error is cleared. To clear error, press ENTER button. Once cleared, pet feeder will pick up with next scheduled meal.