General

Currency Position – Some currency display the currency symbol before the amount, and some after. This option allows you to select which.

Bookings – Choose between selling tickets for ‘entire series’ (e.g. selling places on a course) or selling tickets for specific dates (e.g. selling tickets for a gig). This only really matters for recurring events.

Reserve pending tickets – Sometimes a customer will initiate a booking, but be unable to pay at that time. For offline bookings, payment will need to be confirmed manually. This option allows you to decide whether those ‘pending’ bookings are reserved a place at the event. It’s recommended to check this option.

Allow Logged-out User Bookings – If selected, logged out users will be prompted for their name and e-mail address when making a booking (or to log-in if they have previously registered). They’ll be created an account as part of the booking process.

Notify me when – You can choose if you are notified, by e-mail, when a booking is made and/or confirmed.

PayPal

Live switch – You can switch this gateway between ‘Live’, ‘Sandbox’ or ‘Disabled’. When ‘Sandbox’ is selected, and sandbox PayPal account is entered below you can test your event’s bookings without making an actual transaction.

PayPal page style – PayPal allows you to customise the appearance of the booking payment page. Find out more here.

PayPal local Site – Select which one of the PayPal localised sites you wish to use as part of the booking payment.

Offline payment

Offline payments simply process the booking and holds it as ‘pending’ An admin will need to manually confirm payment has been received.

Live switch – Enable or disable offline payments.

Offline payment instructions – leave instructions on how your customisers should pay when booking offline. This will be displayed on the booking form.

E-mail

E-mail templates – Templates can give your e-mail greater visual appeal. This template is used in e-mails sent out to customers when their booking has been confirmed, and also when you contact them via the bookings admin page. You can choose from the available default templates, or create your own.

Booking e-mail – This sets the content of e-mails sent out when a booking (and payment of) is confirmed. You can use the following placeholders: