Help Center

We're here when you need us, 24/7/365.

We're here for you

Every Media Temple customer has access to award-winning, around-the-clock support. You can reach us by chat, Twitter, phone, or support request. Providing you with world-class support for your hosting account is what we work on 24/7/365.

We promise:

Timely, informative updates on maintenance, system incidents, and any occasional service interruption

An open ear and serious attention to all your feedback, both good and bad

CloudTech Priority Care

Need even more help? Our certified, in-house CloudTech engineers optimize servers, install your web apps, secure your sites, and more. You can get CloudTech On-Demand, or set up a subscription for 24/7 peace of mind.

Get help now.

What people are saying about Media Temple

CloudTech Front-End Site Analysis

A fast-loading website is critical to your online success. To help you out, CloudTech offers a free analysis of your site. We'll run some tests for speed and file size, then give you the results below, along with some suggestions for speeding things up.

Your site's URL

Your email address

Please enter a valid URL

Please enter a valid email address

We will email a detailed version of your report to you.

Reviewing your site. It may take a minute.

It looks like something went wrong.
Be sure you're testing a real and valid domain and try again.Try again

Simple Mail Setup

Automatically configure email clients on your PC, Mac, or iOS device with just a few clicks.