Change management 'an issue for top and mid-level staff'

Companies that are seeking to successfully execute a change management strategy have been advised of the need to involve both top and medium-level business leaders.

Dr Shahzad Ansari, lecturer in strategy at the Cambridge Judge Business School, stated that top and middle managers have differing approaches to orchestrating change, based on their status.

He noted that high-level managers have more power and resources to execute strategies, meaning the medium-level staff often need to rely on their help to accomplish their goals.

However, middle managers can play an equally important role by working more directly with other employees to ensure there is no resistance to the change management initiative.

Dr Ansari said this will entail "explaining what the change is about, showing how that impacts on their day-to-day operations and life and matters that are of immediate concern to them".

This comes after Chartered Institute of Management Accountants member Mario Fonseka told Asian news publication the Daily Mirror this month that change management requires engagement from staff across the entire organisation.

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