My 100s Chromebook touchpad freezes every few minutes

Q:My 100s Chromebook touchpad freezes every few minutes

I have a Lenovo 100s Chromebook, and on my main user account the touchpad stops working and the mouse dissappears every few minutes. I have to do a force shutdown whenever this happens, and I tried a powerwash on my computer to delete all local files, but it still happened twice more after just a few minutes when I reopened my main google user account. I'm currently using the Guest Account and I have yet to encounter the problem. This problem appeared just a few days ago and has become more and more frequent, now reaching the point where I have to force shutdown and restart so often that I cannot work in my classes. I don't want to have to replace the computer, and I can't figure out a software or hardware solution to this issue. Thanks!

Hi, I have been experiencing issues with the searchbar window on my 100s Lenovo Chromebook that keeps popping up and closing repeatedly. Only holding down on the button seems to stop it, I've tried rebooting several times and the issue is still happening. Any ideas on how to fix? Thanks!

Hi, I have been experiencing issues with the searchbar window on my 100s Lenovo Chromebook that keeps popping up and closing repeatedly. Only holding down on the button seems to stop it, I've tried rebooting several times and the issue is still happening. Any ideas on how to fix? Thanks!

Every time my Chromebook puts itself into sleep mode from inactivity or I close it the internet stops working on it. I have to disable and enable wifi a few times before it has internet again. Any suggestions?

Touchpad on my Ideapad 100s keeps shutting off. It will work when the computer turns on but then after a while, it stops working. Pressing F6 works sometimes but not all of the time. It looks like the driver that is loaded is from January 2016, but when I tried to upgrade to the newer driver, it seemed to not be working and was causing both the touchpad and keyboard to stop working. Got it working again by deleting the driver. My wife uses this computer for school and it's not convenient to plug in an external mouse. Any help is greatly appreciated.

Does the mouse have up/down page scrolling? I bought the laptop for my son but i cannot get the page to scroll up or down regardless whether i use 1/2 fingers?? If it just doesn't have scrolling can someone let me know please.Thanks

A:IdeaPad 100S 11IBY touchpad scrolling?

Even though it doesn't have two -finger scrolling, the 11by Lenovo has page up / page down controls and the up / down arrow keys on the lower right of the keyboard which will scroll the page if you are not inside a typing box. If inside a typing box the up /down arrows scroll within the text. Move the cursor outside the box then click to get the extra features on those keys

First off, I'm going to say this laptop was a Christmas gift from a friend. I do not have ANY computers in this house aside from this one. I use this laptop for blogging and listening to music as well as job hunting, however, it will not register the keyboard or touchpad at all. I called Customer Support and the best answer they could give me was to bring it back to the store I got it from--this was an incompetent answer to the problem. I have tried touching and holding the power button for 15 seconds and when it restarts, the problem is not fixed. None of the keys are working. Period. I have a mouse for a gaming computer, however, I do not have a keyboard to plug in to use. If I could get a response to this, that would be GREAT!!! I cannot log in or do anything with my lap top right now and am currently stuck doing things from my cell phone.

First off, I'm going to say this laptop was a Christmas gift from a friend. I do not have ANY computers in this house aside from this one. I use this laptop for blogging and listening to music as well as job hunting, however, it will not register the keyboard or touchpad at all. I called Customer Support and the best answer they could give me was to bring it back to the store I got it from--this was an incompetent answer to the problem. I have tried touching and holding the power button for 15 seconds and when it restarts, the problem is not fixed. None of the keys are working. Period. I have a mouse for a gaming computer, however, I do not have a keyboard to plug in to use. If I could get a response to this, that would be GREAT!!! I cannot log in or do anything with my lap top right now and am currently stuck doing things from my cell phone.

I just got an IdeaPad 100S 11IBY and the touchpad won't let me scroll down in web pages or documents. If I drag two fingers down or up to scroll like I can on other laptops, nothing happens. Is there a way to turn scrolling on or does the laptop not support it?

Solved! Go to Solution.

A:IdeaPad 100S 11IBY touchpad scrolling?

there is no setting to enable. as of right now, there is no way to get 2 finger scroll. I've been checking frequently to see if there are updated drivers for the trackpad but it's not even certain that this touchpad supports multitouch anyway. It's very disappointing that a new laptop does not have this basic feature, too difficult to use unless you have a mouse. Unfortunately I cannot return mine so I'm stuck fiddling with scroll bars and arrow keys.

My lenovo 100S-11IBY had some problems with loading website graphic so i call to techsupport , one gentelmen said that i dont have win10 updates and i need to refresh sys. so i did it and after that my keyboard and touchopad not working. i did recovery sys 2 times with and without saving my files nothing helps. i check if outside mous and keyboard working and they are working. So what i should do now because i dont know how to fix it.

lenovo 100s-14ibr touchpad issues Touchpad is working very erraticaly,especially with the two fingered scroll. Its driving me nuts. Scrolling through webpages or documents is impossibly frustrating Sometimes works for a few swipes then just stops working Have installed the lastest Synaptics Touchpad drivers (19.3.10.30) It has been working like this right out the box. (about 2months old) Anyone have any other ideas?

Hello My Ideapad 100S has in the last couple of days developed a curious problem. If I try to drag something using the touchpad, after holding down the left button, when I move my finger across the pad the machine behaves as if its receiving multiple double-taps rather than mouse-moves. So, for instance, if you do this on a map it does lots of zoom-ins. Any ideas, anyone?

I have two HP ChromeBooks here, purchased in late '14, and recently both have had issues with their Trackpads, number one's Trackpad doesn't want to work at all, can only use the ChromeBook with a mouse connected. Number two's Trackpad works, yet it is difficult to click anything, it does click, if you hit it with the force of a hammer. Any suggestions welcome!

Hi thereThe touchpad on 3 of our 11" Chromebooks (11-2203TU) has suddely stopped working this weekI have read every help sheet I can find on it and have restored the machines twice (tried powerwash as well)but have no luck.Mouse plugged in works. Tried adjusting the touchpad settings as well. Any ideas please. Thanks Dave

Hi thereThe touchpad on 3 of our 11" Chromebooks (11-2203TU) has suddely stopped working this weekI have read every help sheet I can find on it and have restored the machines twice (tried powerwash as well)but have no luck.Mouse plugged in works. Tried adjusting the touchpad settings as well. Any ideas please. Thanks Dave

A:Chromebook Touchpad not working

iDave The best way to get Chromebook support is through this: Talk to a Chromebook Specialist - Chromebook Help Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================

Anyone experience issues with touchpad sensitivity after a Google Chrome update? it becomes less responsive and i find myself tapping at least twice at times when i tap to click... my trackpad became less sensitive when chrome updated, and it's really annoying, to the point where i'm power washing and reverting to the previous chrome version every time it updates. i keep my laptop plugged in at all times so that it doesn't reboot and auto update. looking for a long term solution.... please help!!!

Anyone experience issues with touchpad sensitivity after a Google Chrome update? it becomes less responsive and i find myself tapping at least twice at times when i tap to click... my trackpad became less sensitive when chrome updated, and it's really annoying, to the point where i'm power washing and reverting to the previous chrome version every time it updates. i keep my laptop plugged in at all times so that it doesn't reboot and auto update. looking for a long term solution.... please help!!!

I have a HP Chromebook 14-q070nr running ChromeOS version 35.0.1916.155.My touchpad has suddenly stopped working for no reason whatsoever. I've to use a mouse to work on my Chromebook now. When I unplug the mouse it says, "No mouse or touchpad detected."A few days before this ChromeOS received the version update but the touchpad was working fine right after the update. I've tried guest-mode, rebooting, even powerwash to no use. Also, I couldn't find the required support for Chromebook at www.hp.com

A:HP Chromebook 14-q070nr touchpad not working

Hi Kn8Fury, Thank you for visiting the HP Support Forums and Welcome. I have read your thread on the HP Chromebook 14-q070nr and the TouchPad not working correctly. Here is a link to troubleshoot the Touchpad. It gives you a starting point in the document and if you go to each section it will resolve your issue. Here if you need it is performing a system recovery back to when it was working correctly. Make sure you remove the USB mouse before troubleshooting the issue. Hope this helps. Thanks.

Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Kudos, Thumbs Up" on the bottom left to say ?Thanks? for helping.I work on behalf of HP

Anyone experience issues with touchpad sensitivity after a Google Chrome update? it becomes less responsive and i find myself tapping at least twice at times when i tap to click... my trackpad became less sensitive when chrome updated, and it's really annoying, to the point where i'm power washing and reverting to the previous chrome version every time it updates. i keep my laptop plugged in at all times so that it doesn't reboot and auto update. looking for a long term solution.... please help!!!

All of sudden my cursor disappeared and my touchpad will not recover it. When I plug in a mouse the cursor appears and is operational. I need to recover the use of my touchpad.

A:Chromebook Cursor disappears/touchpad not working

Hello @ghuyge, welcome to the HP Forums.It appears that you're having issues with the touchpad on your Chromebook. I will try to assist you with this. To start here are some documents that may be able to help you: Adjusting Touchpad and Keyboard Settings on Your HP Chromebook (Chrome OS)Frequently asked questions about your HP Chromebook or ChromeboxFix hardware and system issuesIf you require further assistance, please provide the model and product numbers. Thank you for posting on the HP Forums.

Just got my new Acer Chromebook R11 today, and I've noticed that the touchpad only works when its in tablet mode, which is super counterproductive since I would only need to use it in laptop mode, which I can't. Also the screen can't rotate at all, no matter what I do.. Anyone know how to fix these two problems? edit: nevermind, it just suddenly started working

#1 For some reason my touchpad on my HP 15 (2015 model with 8.1, now upgraded to Windows 10 1511) freezes. I hate that when it happens, you cant use it for 20 or 30 seconds or so. I close my lid and open it back up and it works normal, but then after a little bit it starts doing it again. My driver is up to date, I think it maybe Synaptics? If I need to give more info, please say!

#2: When I scroll on my touchpad up words it opens the start menu every so often when I am scrolling a lot, but when I didn't even open or even get near it or press Windows key. What is causing this? I hate it when it does this and screws up my readings then it stops scrolling and focuses more on the start menu then I have to click out of the menu and go back to what ever I was doing.

Hello all, I'll try to explain this the best I can... please ask questions if something isn't clear or if you need more info. This problem is driving me batty, and I have no idea how to "cure" it. I've tried everything I can think of.

I'm running Win7/SP1/64, I have 4gb RAM, using an i5 processor. My laptop is an HP Pavilion DV6-3150US. All AV/malware databases are up-to-date (Symantec Endpoint Protection/Malwarebytes) and I scan daily - the system is clean.

Every time I boot the computer, within 10 minutes of boot, Windows will suddenly become non-responsive. This non-responsiveness runs for 1-2 minutes, then everything works great. It doesn't happen again so long as the computer doesn't go into Sleep or is rebooted, and then it happens all over again. That leads me to believe there is something loading up with Windows that is the culprit.

I've flashed the BIOS, am using the latest and greatest version of it (SP50942). I'm up to date on Windows updates. As far as I can tell (using SlimDrivers), all my drivers are up-to-date. I've also allowed HP Advisor to scan weekly and it makes no recommendations that something is out of date.

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming process, but it is the best way to determine if some process loading with the system is the cause of your problem.

I have an HP Chromebook 14 which until recently had been my pride and joy. However, for the past week or so, every time i switch it on, it lasts about 30 seconds before it freezes, the tracker pad becomes unresponsive, and I'm forced to switch it off via the power button.CTRL + ALT still work, and the keyboard seems to work I think, but it's preventing me from using it because the mouse isn't acting as you'd expect. Anyone else seen this?

My touchscreen stopped working soon after I bought the R11 chomebook from Acer direct. It has 4Gb of processing and 32Gb of storage. I had to reboot to get the screen to work again. Since then, I have had freezes quite often and the Chromebook has to be restarted. It looks like a hard drive problem. Any ideas?

Hi to everybody. I have read tons of forums about this issue and I tried to do what advised, but I couldn't solve this issu with my PC.I upgraded my system 1 month ago, but I didn't achieve a stable configuration. New componets are MB, CPU, RAM and SSHD. I have suspects on PSU even nominal power should be ok.

Immediately after the boot, the graphic card fan starts increasing speed and then the system freezes. If I disable and re-enable the graphic card, fan stops overunning immediately and run normally; the system freezes later, randomly.After 3-4 hard resets, the system asks me to restore the system. Sometimes it works, sometimes it doesn't.

After downgrading the graphic drivers, the system appeared stable for some days. But now it started again freezing in a different way: rather than increasing the card's fan speed, the graphic card starts flickering. It stops if I disable and re-enable the graphic card, but it starts again after few minutes and the system freezes.

Freezing mechanism: explorer stops responding, but the mouse pointer is still working. After 20-30 seconds mouse freezes as well. It happens randomly in idle state, using google chrome or ... Read more

A:Windows 7 64 bit freezes after few minutes. Explorer hangs and then freezes.

Unless the new hardware you fitted is almost identical to the old, which I doubt, you should do a clean install of Windows. The main reason is the drivers from the old stuff are still around and are messing things up.

Hello and thank you in advance for any help you might be able to give me. I am reasonably competent computer user and should be able to understand what you need me to do. I am experiencing this problem in all browsers, Firefox, IE and Chrome. The problem started happening in the last few days, about the same time my son came to stay with me for the week, Hmmm.After surfing for 5-10 minutes the browser will cease to load pages and then computer will stop responding. Functionality to many computer programs will cease to work, shut down and restart do not respond and a hard reboot is necessary. DSL is still available to online game if it was already running though. I am sure my son or I went somewhere stupid and caught something but I don't know what. AVG and zone alarm were running on the computer. I have run ad aware, spybot, , Malwarebytes, Superantispyware and Hijackthis. Doubleclick was found. Problem still persists.Computer info:Vista HomePremium SP1Intel Core2 Quad [email protected] GHz6 GB RamNVIDIA GeForce 9800 GTGigabyte EP45-UD3P MmotherboardHijackThis log is here:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:12:55 PM, on 8/8/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v8.00 (8.00.6001.18813)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\AVG... Read more

A:Browser freezes after a few minutes, then computer freezes

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

I literally opened the box of my brand new custom HP Envy 17t laptop, went to 2 websites, walked away to find my flash drive, and came back to a touchpad that stopped working. I chatted with someone online who just sent me to a "resolutions" 800 number, and I have been on hold 1 hour 30 minutes. I watched the online video about hard resetting the computer when the touchpad stops working, but surely I wouldn't need to do this with a brand new laptop?!? (all the people with this issue in the support forum had the issue more than four years ago, and I am reluctant to try the hard reset since prior support requests on this issue are so old.)

My work PC freezes after about 15 minutes from starting. I can't do anything at that point and I need to restart it by pressing power button. After second start it runs normally for the rest of the day. Next day when I switch it on it happens again and it's been like that for the last week. It froze on IE, Firefox and Outlook. I checked event viewer but don't really know what to look for as only errors that I've found were that of unexpected machine restart. I've checked installed programs and there's nothing there recently. Any ideas?

A:PC freezes every day after about 15 minutes

it still happens. yesterday it worked for an hour and then it froze but today was about 10 minutes.

I am currently reviewing your log. I will be back with a fix for your problem as soon as possible.

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I have Mesh desktop computer. My desk top came with only recovery CD (no drivers CD). It had Windows XP Home Edition. It is 10 years old (I bought it in 2004) and over the years it became very slow and sluggish. Originally, XP system installed on it was without any service packs but with the updates it was at SP3 level. It has a CD drive, DVD drive and floppy drive. It started giving error messages. So I decided to clean reinstall it and backed up my working files to an external drive.
For reinstallation I created Slipstream CD with XP recovery CD and SP3 downloaded from Microsoft site.
My software is Windows XP Home Edition

Since I did not have drivers CD from manufacturers, I downloaded the drivers for the following from Asus site (with the guidance of one of the helpers on this site in another thread) that matched the requirements of this motherboard (Asus P4R800-VM)

I have 7 running on a Sony laptop. After 5 to 15 minutes, it freezes. Everything just stops, no blue screen, no response from keyboard or mouse. Ctl, alt del does nothing. Hard Drive light is on. Hard shutdown is the only way to get it off. I have been able to run virus check and found nothing. It won't stay up long enough to do a dish scan or upgrade it to Windows 10. I am a basic end user who can use the standard tools but I am not into the internals of a PC. Any help would be appreciated.

Recently, my computer started freezing after about 10 minutes of uptime. I ran Everest and the fans and temps seem fine. I thought maybe something in the registry was messed up as I ran CCleaner recently. I thought I might reinstall XP just to get a clean install in. When I tried to do that, I found out that my USB keyboard and mouse stop working just after POST and before XP starts. So I couldn't hit the space bar to install. I tried it with an old PS/2 keyboard and mouse and that helped. I reinstalled windows and it seemed fine. I went about 90 minutes and no freeze, but just as I was about to close it all down and call it a night, it froze again. I restarted, hoping it was just a fluke, but now, after the XP loading screen, I get a blank screen. I can get in using safe mode, and am using it now. I am going to try and see if it freezes in safe mode while I go to bed.

After coming home and being told by my wife that "the PC is not working", I took a look - it was consistently freezing after only a few minutes. So, I logged on in Safe Mode and consecutively ran my various counter virus software (MS Essentials, Malaware Bytes and Spybot), which removed/fixed various issues they detected. This didn't seem to help.

So I Restored to my earliest log. I then ran Windows on Normal Mode and it seems to work OK, but I still sense there may still be viral infection.

I then downloaded "Hijackthis" and ran it, without fixing/deleting any files . I have attached the log - I would be very grateful indeed if you could take a look and let me know if you spot any anomalies?

Thanks very much indeed

S

A:My PC freezes after a few minutes

How many antivirus/antimalware programs do you have installed? Select 1 antivirus program (MSE) and ditch all those tool bars

Hi everyone, I'm kinda experiencing the same problems as this guy - http://forums.techguy.org/windows-vista/984871-my-computer-freezes-few-minutes.html

It all started yesterday, while I was browsing the net my computer suddenly froze and got a bluescreen. When it rebooted everything looked fine during startup except that it froze after a few minutes again. During the freeze I can move the mouse, but I can't open any programs, and any programs that already are open stop working. Can't ctrl+alt+delete or do anything else than reboot the computer by pressing the start-button.

I didn't visit any websites that I haven't visited frequently these past weeks so I don't think I've gotten anything from them.

When I start in safe-mode the same thing happens after a few minutes, cant start any new programs, and any programs that already are active stop working.

This is a huge problem since, if this is caused by some malware or virus (could be?) I don't have time to do a system scan before everything freezes.

Update: I disconnected my monitor and rebooted (I'm on a laptop with a monitor connected to it)

It's been running a malware scan for almost 15 minutes now which is much longer than usual. Could the freezing be related to my video-card and the second screen?

(I'm running this scan in safemode with network - can't run scan without internet)

Update2: After 18 minutes the scan froze, and I had to reboot. Very frustrating I fear there's no other option than to backup and re-format. But I'll wait to here if I can get any feedback from hereupdate 3: Another thing I noticed that's odd is that "Microsoft Windows is no longer responding" or something similar. I've had this laptop for 3 years and I've never had a bluescreen on it before, nor have I experienced that windows stopped responding. Normally it's just a program or explorer.exe that stops responding, which happens now and then, but not windows.Any thoughts?

I just got a Geforce 2 MX 400, and when I try playing GTA 3, it freezes after about a minute. When I used my onboard video, an Intel 82810E Graphics controller, everything worked fine, but slow. That's why I got the Video Card. I don't know whether this is because of the Geforce, but I guessed so because everything worked fine with the onboard video.

GTA 3 freezes for no reason at all. I could be in the options, which doesn't take up any performance, power, you know what I mean, and it would freeze.

HiI've been going mad for a few hours now- going round in circles, fruitlessly googling! I have a toshiba equim laptop that i wanted to wipe and start completly again on before giving it to someone. So i put the xp disc in so that it would reinstall and wipe everything (i have done this on another old laptop with total success and no problems so was fairly sure it was ok to do)

It asked me delete/create partitions & format which i did and then it carried on to start installing XP SP1 but everytime it gets to 33 mins remaining it just freezes...I have tried rebooting, disabling everything in the BIOS (not that there was much to chose from...cd drive/hdd/lan) and leaving just the hdd and cd drive running and ensuring it boots from the cd drive...

From google they seem to be hinting at something hardware related but there's nothing attached (no printer/usb stick) unless there's something inside but i daren't open it up... and inf files keep getting mentioned but i dont understand the instructions for deleting them.