Our Team

OUR TEAM

CARLY KLEIN

President

Carly Klein is a game-changer in the image industry and has been working with the most elite companies for the last 13 years. Carly spent 8 of those years working as the Vice President of a prestigious dermatology office specializing in hair loss treatments in Scottsdale, Arizona. In 2009 Carly developed a passion helping female hair loss patients and cancer patients with their hair regrowth following treatment and shortly after founded National Hair Loss.

Carly believes it is her mission to be able to provide support, education, and treatment to patients, their families, and industry professionals as they journey down the road of renewed health. Carly now works with oncologists and medical physicians implementing hair restoration treatments in Arizona, Miami, Chicago and New York. The customized hair recovery programs are helping genetic patients stop their hair loss and cancer patients achieve hair regrowth at a faster rate. Additionally, Carly is involved with her community by serving on Advisory Boards for well-known Arizona organizations such as Women of Scottsdale, Careers through Culinary Arts Program (C-CAP), and Arizona’s American Cancer Society’s Annual Gala.

BRITTANY GAINES

Creative Director

As a visionary leader of National Hair Loss Brittany is dedicated to educating and supporting those suffering from hair loss through her marketing strategies and community outreach.

STEPHEN MADAUS

Patient Coordinator & California Division Leader

Stephen started his career in hair loss industry when he personally experienced hair loss by means of Alopecia Areata. Stephen brings great compassion for helping other since experiencing his own hair loss issues.

BRANDY LESAFFRE

Patient Coordinator

As a Patient Coordinator with National Hair Loss, Brandy is dedicated to educating and supporting those suffering from all forms of hair loss. Working hand in hand with President Carly Klein, she will customize your hair restoration plan using the most innovative and evidence-based treatments available.

BORIJANA BILIC

Front Office Advisor

Borijana comes highly recommended from her peers for her proficiency in customer service and attention to detail. Continuing, Borijana’s passion for aesthetics and science she acts as a liaison to ensure patients receive the utmost care.

RACHEL GABLE

Registered Nurse

Rachel Gable is a Registered Nurse currently in the Nurse Practitioner Program at Grand Canyon University. Rachel has a background in Orthopedic surgery and a passion for aesthetics. Since 2005 Rachel practiced permanent make up, specializing in brows and eyeliner. For the past 2 years Rachel has focused on microblading eyebrows, permanent eyeliner, and facial aesthetics such as Botox, fillers and PRP for hair rejuvenation. Originally from Wisconsin, Rachel currently resides in Gilbert, AZ with her 3 children.

KELLY SANDSTROM

Master Pigmentation Artist

Kelly Sandstorm is an expert in the field of micropigmentation and has over 15 years experience in the beauty industry as a master artist. Her extensive emphasis on Color Theory, Artistic Design and Application makes her a go-to for celebs and non-celebs. Kelly earned her credentials from the International Institute of Permanent Cosmetics where she received hands-on training and advanced Certifications in Micropigmentation and Advanced Certification.

EPIBROW

Louise Bannigan – Artistic Director

Louise Bannigan has 22 years beauty industry experience and has worked as an ambassador for various prestigious names within the business. With her experience, and highly regarded reputation in the industry, Louise is often called upon from various colleges to assist in teaching students. Louise has been featured on BBC Radio Scotland and a host of other high profile media events and exhibitions.

DR. JACQUIE SMILES

New York Physician

Just a few years ago, in the heart of Manhattan, Dr. Jacquie Smiles created JustMelt MedSpa, a technologically advanced aesthetic center with a fleet of all the top FDA approved machines in the world for non-surgical body contouring and weight loss. Dr. Jacquie says, “We started our office by perfecting a healthy and pretty smile and now have expanded it to the rest of the body. We’re going to help people achieve inner beauty externally from head to toe.”