Just happened to me today.. It was a shame because it was one of my favourite games (against a player 200p over me). Is there a way to restore my points? do i have to send an e-mail to the staff? or there's no way? thank you

I understand that a bug is present. That said, can someone review the game I was playing and correct for this error? I was clearly in a winning position. I should not lose points due to a known internal error.

Yeah, this happened to me it's not fair, I lost loads of cubits because of this. Thank you so much, Chesscube for working on this! I know some sites who don't even have the decency to fix reported bugs.