We use a client's medical diagnosis to determine eligibility. Medical diagnoses are confidential and protected by New York and New Jersey state law. Clients need to give us access to their most recent medical records.

Clients can give consent by:• Signing our HIPAA release form.• Giving verbal consent to allow us to speak with their medical care provider and others involved in their general care (such as family members, case managers, social workers).• Submitting a health care proxy or power of attorney.• Submitting a release form from their hospital or case management agency.

We want to ensure that our clients get all of their meals and that this food is safe to eat. To guarantee that this happens, we do not leave food with anyone outside of the client's apartment or home, and we will not leave it on a doorknob or outside. If a client has an appointment, deliveries can be cancelled or clients can have someone stay in their home during delivery hours.

Clients receive ten meals a week (five lunches and five dinners) to last them Monday through Friday. Lunch is typically a roll and a soup; dinners include an entrée and a dessert. For example, a client might have beef and bean soup with a whole-wheat roll for lunch; BBQ chicken legs with green peas, roasted peppers and brown rice for dinner; and blueberry chocolate cake for dessert.

God's Love We Deliver prepares individually tailored, home-delivered meals to people who are too sick to shop or cook for themselves. We believe that no one should suffer the dual crises of sickness and hunger. While we make every effort to enroll individuals in our program, at this time we are unable to enroll individuals who come to us due to:

Poverty

Mental illness

Advanced age and frailness

An injury, chronic disease or physical syndrome since birth.

We understand that each individual's situation is challenging. If we are unable to enroll you in our program, our Client Services representative will refer you to one of our Agency Partnersor Community Partners.

Clients can call the Client Services Department at 212-294-8102, or email us clientservices@glwd.org, 24 to 48 hours in advance to cancel a delivery for any reason. If this appointment is a standing appointment that will always be on the delivery day, we can arrange deliveries around your appointment.

We can make special arrangements for the initial phone interview. For example, potential clients can call us during appointments with their case managers or from someone else's phone. In such circumstances, we must have an emergency contact in the event that we are unable to reach the client.