Toilet Replacement

Here’s something strange: many people who have a problem with their toilet in Wichita seem to believe that there are people and companies who specialize in toilets and don’t do anything else. Read More…

Guess what? The best toilet repair service in Andover, Kansas, isn’t in Andover. It’s Ben Franklin Plumbing and we’re based in Wichita. But it’s OK because when you need toilet repair Andover, Kansas, we’ve got you covered. Read More…

It’s a fact that everything in this world ages and becomes past its’ best. Whether it’s a living thing like a plant, your auto, or that favorite pair of Levi’s there comes a point where it’s got to go and be replaced by a new one. Read More…

A toilet that is not working as it should do can be a source of constant irritation. For example, it may not be flushing properly, or it may have a hairline crack and be beginning to leak. The cistern may need a new handle, flapper, or fill valve. The bowl could have become scratched through constant cleaning. The cistern may also have developed a leak. It may simply look old and not be aesthetically pleasing in your bathroom. Read More…

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Affordable Plumber

Ben Franklin Plumbing is a top-rated Wichita plumber / plumbing company. We are located at 2825 E. Kellogg Avenue, Wichita, KS 67211, Tel. (316) 858-5985. Call now for licensed 24/7 emergency plumbers in Wichita, Derby, Andover and other towns nearby. With both commercial and residential plumbers, we can service both homes and businesses in everything ranging from toilet repair to sump pumps to sewer line repair or replacement including trenchless sewer repairs. Got a clogged toilet? We're the toilet installation experts; we don't just fix 'em! Got a gas line problem? We inspect, repair, and replace gas lines everywhere from Wichita to Haysville to Bel Aire and even Goddard. Our plumbers also service clogged drains and showers, kitchen sinks, garbage disposals, water heater repairs and installations (including tankless water heaters), etc. Practically speaking if it has water running through it, we can fix it! Our goal is to be among the most professional and best plumbers in Wichita. We provide free phone consults, reasonable estimates, and a punctuality guarantee. Contact us today for your Kansas plumbing repairs and service needs!

Google Reviews

Now I see why they insist that you will pay a $49 service fee whether or not you hire them. They must be getting rich on service fees when they quote small repairs. I need 2 faucets rebuilt, a new bathtub spout diverter, and a toilet shutoff valve. That's all small stuff, maybe an hour's worth of work for a good plumber. I was quoted $948 for the work and that didn't even include the $49 service charge! Instead of charging for labor and then for parts, cumulatively, they charge set fees for EACH repair, meaning you start from zero for each thing and they just pile on the charges. (Even the plumber here said that sounded high. Ya think?). Even if I give you a decent hourly rate of, say, $250/hr, the labor couldn't possibly be more than $375 for 1.5 hours of work. Then add materials that, at retail, would probably run less than $100 altogether. So worst case I was thinking I'd be paying, say, $500 on the high end. But $1000 for those piddly repairs? Come on. Are they using gold-plated parts that are hand-made by endangered monkeys? How can they justify those outrageous prices? I had another company put in a new water heater for me last year - they were here all day and charged me about $1000 for that. May be a bit high but it wasn't out of my budget and they did decent work despite a few issues. But for Benjamin Franklin to charge that much for two faucet rebuilds, a spout diverter, and one shutoff valve is just highway robbery. Maybe this company can be competitive on large ticket items but for small repairs, they will seriously overcharge you. Best to look elsewhere. Only nice thing I can say is their plumber was very friendly. Oh, and he was NOT surprised that I didn't hire him and gladly took my $49. I suspect that happens a lot.

I called at 3:15 this afternoon and spoke to the nicest lady, on the phone. She said someone would be right out to help me with my sink problems. She told me upfront there would be a $29.00 call out charge. Within 30 minutes Garrett showed up. He was so friendly and knowledgeable. He was cleanly dressed and had awesome clean, wavy hair. I appreciated the fact, he put down a mat in front of my sink when he worked. Within no time, he had my sink and dishwasher running again. He gave me several suggestions to prevent further problems, which I was happy to have. I was so pleased with his service, I asked for an estimate for future service, on a hot water heater. He is an asset to your company. Thank you Garrett!

Today, much to my chagrin, my hot water tank decided to say good bye. I called Benjamin Franklin Plumbing this morning and by 9:30 they were here. The two young men how came to my aide were wonderful. John gave me options, explained them all to me, and helped me decide what the best option for me would me. They worked fast, very neat, and cleaned up perfectly. I will call them for anything I need in the future. Thanks guys for all your hard work.

Had Matthew come in and gave me several quotes, helped me decide what was best and I felt like he was really knowledgeable. This was my first experience with Benjamin Franklin plumbing and doubt it will be my last. Very happy customer. They can be a higher on certain things but are very competitive and they earn every dollar.

Tim arrived on time, first thing in the morning and was persistent in locating the clog in my kitchen sink. The way my plumbing is in our home, it wasn’t a simple clog compared to some homes. He actually had to get under the crawl space to see how the pipes we’re done which is not an easy thing to do. Once he fixed the clog he provided some solutions to help us prevent this in the future. He was extremely professional, courteous and while he provided the worst case scenario it ended up not being the case. I’m sure he worked a little longer than another sink clog but his extra effort payed off. Many thanks and our hats are off to Tim!
DS

I had issues when I got home and was able to have a tech out the same day which was amazing! The tech they sent, Garrett was the best tech. He was very professional and explained everything up front and went in depth with the work he did. He will be the reason I keep using Ben Franklin Plumbing.

Ken arrived promptly and actually had quite an ordeal cleaning roots out of the pipes under the house. He had to use the camera to see what was there and then confirmed everything was gone. Awesome job!

This is the only business that honored their 24/7 emergency claim at 11:30 on a Friday night. The dispatcher was patient and helpful, and the technician got here as soon as possible and fixed our plumbing emergency quickly. Thank you!

I would like to begin by saying that Ken was the technician sent to our residence and he was fantastic. He even tried to negotiate with our warranty company. He was knowledgeable and told us what he was doing every step of the way. Benjamin Franklin is expensive, but they use quality materials, qualified technicians, and provide prompt service. In addition to all of this, they actually guarantee their work and provide warranties on their materials. This type of assurance is worth every penny!

Charged my son and daughter in-law $168+ to crawl under house and probe for sewer pipe. Fixed nothing, didn’t run a camera, didn’t attempt to snake line even for potential clog issues past clog in bathrooms.
Ben Franklin had been out once before and cleared clog from kitchen sink and ran camera 6 months ago. Bid was given to put in clean-out access for $2000.00. Called Bowers and got a bid for $950.00, got an exact dollar breakdown.
Will never use Ben Franklin again.
I called Ben Franklin and if the manager calls me back and we get issues taken care of, I’ll remove this post. Talked to manager, no effort made to make situation better. They got their money, end of it.read more

We were having problems with the line from our rural home to our lagoon, and Ben Franklin Plumbing was able to solve the problem quickly. I love that the technician was so cheerful and knowledgeable, and that he worked patiently to completely solve the problem. Ben Franklin Plumbing always exceeds my expectations. I highly recommend them for any plumbing solutions you may need!read more

we were on standby for the day and they arrived by 11 am. Garret was very professional and got the drain cleared in under an hour. we have used Ben Franklin plumbing several times and they always exceed our expectations.read more

We used Garrett and the process to replace our water heater was very smooth. Garrett was extremely knowledgeable and professional and did a fantastic job! I would highly recommend Benjamin Franklin Plumbing. 😀read more

We have been dealing with our sewer for months . Finally we called for an estimate . Josh W explained the process and what needs to be done. Nice guy
A big thank you to Jeff & Chris for doing an amazing job fixing our sewer�!!
They are very respectful of our time and our home . They always answer our questions and update us of what’s going on. Very nice people and trained professionals.
We would definitely recommend you guys to our family and friends .read more

We called to have service on the toilet in our master bathroom. We received a call that the technician was on his way and when Ken arrived, he looked after the issue, as well as letting us know that the hot water heater, which was installed by Benjamin Franklin, was overdue for service. Ken looked after everything in a professional and friendly way. We have been customers of Benjamin Franklin Plumbing for a few years and will continue to be for their complete professionalism and honesty.read more

Plumbers were on time. Gave us a good estimate and advised us of the potential problems with 60+ year old house and its plumbing. Did all the necessary workarounds to make things work. /when they needed a part that they didn't have on their truck it was delivered to them quickly.. Showed us that everything worked perfectly and cleaned up after themselves.
Great job--thanks.read more

Our hot water tank started leaking Sunday night, we called Benjamin Franklin and set up an appointment for Monday. By noon on Monday we had our new tank up and ready to go. The plumber, Garrett Davis did a super job, was very polite, and cleaned up the area after the installation. Will be glad to call Benjamin Franklin for our next plumbing problem, and hopefully Garrett will be able to take our call.read more

I've had this company for several jobs and found them excellent and helpful. Ken P. was knowledgeable about the job and explained my choices clearly. He completed the job in reasonable time and cleaned up after.read more

I got fast and great service. Found the problem quickly and fixed it....also serviced the water heater. Very pleasant and explained thoroughly what was wrong and most importantly got it fixed quicklyread more

Called on a Saturday because they offer weekend service. Just needed a hot water tank replaced. The young man who showed up was very polite, but didn't seem to want to do any work. He insisted he couldn't find a tank that would fit, that it was a minimum 8 hour job, and began building a case for me to install a high dollar system instead later the next week. I declined as it was not why I called them out. Even though they couldn't or wouldn't make the repair I was still charged $50.00 and still had no hot water. I was no closer to having my problem resolved than I was before I called them. Monday morning I called a plumbing company I had used before, and had a new tank installed in less than 3 hours. Really felt like I was being hustled.read more

Who likes to call a plumber? Me either. But, I have to tell you that BF did an excellent job! Josh W. was outstanding. Very patient and understanding, you never felt hurried or pushed. Could not have asked for a better tech! I had a leaking tub that we tried to fix for 5 days. 5 days! Thank God I wised up and called BF. Yes, they may be a little higher. But, people you get what you pay for! Can see why they win the Eagle readers survey year after year after year. I know I will sleep better tonight. Thank you Ben Franklin!
Highest Recommendation.read more

Josh came out quickly to repair a leak in the waterline to the fridge on a Sunday night. He was there within 20 minutes and had the repair finished in less than 30. He was very professional and helpful. The rate was also very reasonable. I’ve had plumbers charge excessively for weekends or evenings in the past and Benjamin Franklin didn’t. I will definitely be calling them for any plumbing needs in the future.read more

Came home and found water coming thru the ceiling in the basement. I called two plumbers and there was a 1-2 week wait. Looking thru the good old Yellow Pages I found Benjamin Franklin plumbing who promised to send someone out in a few hours. Less than a half hour later Matt K was at my front door. He figured out the problem quickly and got it fixed. He called Stover Restoration company for us and they were there quickly. Matt K was very nice, efficient and very professional. I would call him at Benjamin Franklin with any other future plumbing problems.read more

Eddie the tech was on time, replaced the needed plumbing and checked for any more problems. He explained the possible issues and fixed the problem with the lowest possible cost. He was friendly and professional. As with most plumbing issues, the price might seem high at first but you're paying for their expertise and Eddie had it !read more

We recently had our main water line start leaking and I'm glad I called Benjamin Franklin out to do the job, The Tech I dealt with Robert Dawes was Professional at all times and Very Helpful. He made sure that we understood what was going on and what they were doing to resolve our issue. We now have a new waterline run to the house with very little damage to our property (nice) and we are extremely happy with the job that was completed on our home. Thank You Robert.. Mike and Nellieread more