About Gemstones

Gemstones: Nature's Gift Today, just as in ancient times, people adorn themselves in the many beautiful hues of colored gemstones. Gemstones are usually cut and polished to maximize the play of light and coax luscious color from within. We believe that understanding the methods of fashioning, and the enhancements described within this Guide, will add to your appreciation of the beauty, durability and value of the gemstone jewelry you already own, or purchase in the future.

Hundreds of different materials from nature are used to create the lovely adornments we call “jewelry.” While we can’t list them all, our Gemstone Guide lists the most commonly used gemstones. If there’s a gem you love, or want to know more about, that isn’t listed in the guide, please contact us for more information.

Gemstone Care

Special Care for Gemstone Jewelry

Most colored gemstones routinely undergo heating or other treatments to further enhance their natural beauty. These enhancements are generally permanent. However, extra care should be taken with all colored gemstone jewelry. If cared for properly, it can last a lifetime.

Never expose any gemstone jewelry to salt water, chemicals, perfume or hairspray. These substances may slowly erode the finish and polish of the gems. Do not subject gemstone jewelry to sudden temperature changes.

Opals, emeralds and tanzanite require extra precautions.

Do not use commercial cleaning solutions, ultrasonic steam cleaners, cold or hot water to clean these gems. Use only a soft cloth and lukewarm water. Opals are especially sensitive to temperature variations, which can cause cracking. Remove your opal jewelry before washing dishes, handling frozen foods, or in very cold weather.

Store your gemstone jewelry in cotton, tissue paper or in a jewelry box or pouch. Keep each piece separate as these gemstones are easily scratched by other pieces.

Special Care for Opaque Stone Jewelry

Porous stones such as lapis, turquoise, coral, and malachite are sometimes treated to further enhance natural color or luster. Although this treatment is generally stable, it may be affected by contact with hairspray, perfume, or dry cleaning solution.

Gift Wrap
If you would like your gift box wrapped or to send a personalized gift message, simply choose "Gift Services" during checkout. You can select to have your box wrapped in our elegant silver paper and enter your gift message, which we will hand-write on our gift card.

Free Ground Delivery
Shop at FortunoffJewelry.com and enjoy free FedEx Home Delivery on every order, every day. Your free shipping discount will be automatically applied during checkout.

Shipping Info

General Shipping Information

Fortunoff will make every attempt to fill your order as quickly as possible. We ship most in-stock orders within 3 business days using Federal Express or US Postal Service Priority Mail. We require a signature for proof-of-delivery for orders over $500. Your selection ships in a gift box or pouch. Free gift wrapping and gift card messages are available; just indicate your request at check-out in the appropriate fields.

Our standard residential shipping method is FedEx Home Delivery. In the Metro NY area these may arrive the next day after they are shipped, but this is not guaranteed.

Orders that are designated for Overnight or 2-Day service may not ship the same day they were ordered. These still are subject to normal order processing and fulfillment. For rush orders or stock inquires, call our Customer Service Team at 1-800-636-7886 or e-mail service@fortunoffjewelry.com.

We cannot ship to international addresses, P.O. Boxes, APO or FPO addresses. Orders to Alaska and Hawaii must be shipped using Overnight or 2-Day methods.

We do not ship out orders on Saturday or Sunday, or for weekend delivery.

If your order cannot be shipped within 5 business days after your order is confirmed, Fortunoff will notify you by e-mail or phone. Dates quoted for merchandise that is not immediately available (backorder, special order or merchandise that requires sizing or personalization) are approximate and not guaranteed. We will make every attempt to expedite your order and notify you by e-mail or phone when you order is ready to ship.

Merchandise will be billed to your credit card when shipped.

Packages that are returned or shipped with an incorrect address provided by the customer will be subject to additional shipping charges.

Shipping Method

Shipping rates are dependent upon the shipping method you choose. We offer the following methods:

FedEx Home Delivery/Ground

FREE

FedEx 2-Day

$12.00 per address

FedEx Overnight

$22.00 per address

Multiple Items Being Shipped

Orders containing multiple items being shipped to the same address may ship separately if some items become backordered. This will not result in additional shipping charges. You will be notified as each item ships. Items being shipped to multiple addresses are subject to separate shipping charges. Items that are expected to arrive within 7 days of each other shipping to the same address will be held and shipped together unless you instruct us otherwise.

Contact Us

Contact Us:

From 9:30 AM to 6 PM Eastern Time, Monday through Friday You may also request a phone appointment. Our customer service team is here to help you with any question you might have.

About Gemstones

Gemstones: Nature's Gift Today, just as in ancient times, people adorn themselves in the many beautiful hues of colored gemstones. Gemstones are usually cut and polished to maximize the play of light and coax luscious color from within. We believe that understanding the methods of fashioning, and the enhancements described within this Guide, will add to your appreciation of the beauty, durability and value of the gemstone jewelry you already own, or purchase in the future.

Hundreds of different materials from nature are used to create the lovely adornments we call “jewelry.” While we can’t list them all, our Gemstone Guide lists the most commonly used gemstones. If there’s a gem you love, or want to know more about, that isn’t listed in the guide, please contact us for more information.

Gemstone Care

Special Care for Gemstone Jewelry

Most colored gemstones routinely undergo heating or other treatments to further enhance their natural beauty. These enhancements are generally permanent. However, extra care should be taken with all colored gemstone jewelry. If cared for properly, it can last a lifetime.

Never expose any gemstone jewelry to salt water, chemicals, perfume or hairspray. These substances may slowly erode the finish and polish of the gems. Do not subject gemstone jewelry to sudden temperature changes.

Opals, emeralds and tanzanite require extra precautions.

Do not use commercial cleaning solutions, ultrasonic steam cleaners, cold or hot water to clean these gems. Use only a soft cloth and lukewarm water. Opals are especially sensitive to temperature variations, which can cause cracking. Remove your opal jewelry before washing dishes, handling frozen foods, or in very cold weather.

Store your gemstone jewelry in cotton, tissue paper or in a jewelry box or pouch. Keep each piece separate as these gemstones are easily scratched by other pieces.

Special Care for Opaque Stone Jewelry

Porous stones such as lapis, turquoise, coral, and malachite are sometimes treated to further enhance natural color or luster. Although this treatment is generally stable, it may be affected by contact with hairspray, perfume, or dry cleaning solution.

Gift Wrap
If you would like your gift box wrapped or to send a personalized gift message, simply choose "Gift Services" during checkout. You can select to have your box wrapped in our elegant silver paper and enter your gift message, which we will hand-write on our gift card.

Free Ground Delivery
Shop at FortunoffJewelry.com and enjoy free FedEx Home Delivery on every order, every day. Your free shipping discount will be automatically applied during checkout.

Shipping Info

General Shipping Information

Fortunoff will make every attempt to fill your order as quickly as possible. We ship most in-stock orders within 3 business days using Federal Express or US Postal Service Priority Mail. We require a signature for proof-of-delivery for orders over $500. Your selection ships in a gift box or pouch. Free gift wrapping and gift card messages are available; just indicate your request at check-out in the appropriate fields.

Our standard residential shipping method is FedEx Home Delivery. In the Metro NY area these may arrive the next day after they are shipped, but this is not guaranteed.

Orders that are designated for Overnight or 2-Day service may not ship the same day they were ordered. These still are subject to normal order processing and fulfillment. For rush orders or stock inquires, call our Customer Service Team at 1-800-636-7886 or e-mail service@fortunoffjewelry.com.

We cannot ship to international addresses, P.O. Boxes, APO or FPO addresses. Orders to Alaska and Hawaii must be shipped using Overnight or 2-Day methods.

We do not ship out orders on Saturday or Sunday, or for weekend delivery.

If your order cannot be shipped within 5 business days after your order is confirmed, Fortunoff will notify you by e-mail or phone. Dates quoted for merchandise that is not immediately available (backorder, special order or merchandise that requires sizing or personalization) are approximate and not guaranteed. We will make every attempt to expedite your order and notify you by e-mail or phone when you order is ready to ship.

Merchandise will be billed to your credit card when shipped.

Packages that are returned or shipped with an incorrect address provided by the customer will be subject to additional shipping charges.

Shipping Method

Shipping rates are dependent upon the shipping method you choose. We offer the following methods:

FedEx Home Delivery/Ground

FREE

FedEx 2-Day

$12.00 per address

FedEx Overnight

$22.00 per address

Multiple Items Being Shipped

Orders containing multiple items being shipped to the same address may ship separately if some items become backordered. This will not result in additional shipping charges. You will be notified as each item ships. Items being shipped to multiple addresses are subject to separate shipping charges. Items that are expected to arrive within 7 days of each other shipping to the same address will be held and shipped together unless you instruct us otherwise.

Contact Us

Contact Us:

From 9:30 AM to 6 PM Eastern Time, Monday through Friday You may also request a phone appointment. Our customer service team is here to help you with any question you might have.