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Key release day at Hoas

You will get the keys for your apartment on the first business day of the month that your tenancy agreement begins in. If the tenancy period begins during the weekend or on a public holiday, you receive control of the apartment on the following business day after that. You can also collect the keys at a later date.

For example, if your tenancy period begins on Saturday, you will get the keys on the following Monday.

Tenancy agreements beginning in the middle of the month

If your tenancy agreement begins mid-month, you can collect the keys on the last business day before the beginning of the tenancy period.

For example, if your tenancy agreement begins on Saturday 15th, you can pick your keys up on Friday 14th.

Collecting the keys earlier

If the previous tenant has already moved out of the apartment and returned the keys, you can pick them up already before the beginning of your tenancy period, on the last business day of the preceding month.

For example, if your tenancy agreement begins on Sunday and the previous tenant has already returned the keys, you can pick the keys up on the Friday before.

If you want to be notified in case the keys are available earlier, you should contact Hoas housing services to request this. You need to provide a Finnish phone number or email address so that we can then send you a text message or email as soon as the previous tenant returns the keys.

Please note that Hoas cannot know if and when the keys will be returned in advance, nor will Hoas ask the tenants moving out when they will return the keys, on behalf of the new tenants.