Position Summary: Incumbent serves as first point of contact for patients in the ambulatory clinics. Performs general clerical and reception duties. Enters patient data to the registration system and verifies insurance and/or third party coverage. Schedules, confirms, and cancels patient appointments.

Salary Range:

Rate Minimum $18.54 Midpoint $20.78 Maximum $23.01

Required Qualifications:Ability to effectively read, write and speak EnglishAbility to establish and maintain effective working relationships across the HealthSystemAbility to maintain a work pace appropriate to the workloadAbility to make simple calculations and perform simple mathAbility to work evenings, weekends and holidays as necessaryAbility to work variable shifts including evenings, nights, weekends, and holidaysDemonstrated effective written and verbal communication skillsDemonstrated experience using a computer, including data entry and retrievalDemonstrated experience using multi-line telephone systemDemonstrated experience using office equipment such as a printer, copier, fax, scannerMust be able to work weekends/holidaysMust demonstrate customer service skills appropriate to the jobMust possess the skill, knowledge and ability essential to the successful performance of assigned duties

Preferred Qualifications: Bilingual skill in Spanish or Vietnamese or ChineseDemonstrated experience working in a hospital or medical office settingDemonstrated experience working in registration, scheduling and/or authorization processDemonstrated experience working with TDS, Signature, IDXDemonstrated knowledge of insurance programs and/or government programsDemonstrated knowledge of medical terminology

Physical, Mental & Environmental Demands:To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.