I worked at US Citizenship and Immigration Services as an intern (less than a year)

Pros

A lot of writing, so you'll be able to add to your writing sample. And they give you a tour of some of the other immigration agencies, so it was a good introduction to immigration work for the federal government.

Cons

They didn't have a good place for the externs to work. We were all in the same room, and sometimes it was hard to get work done.

Growing fast in terms of bringing people on board, and a lot of opportunities are available to learn within the organization. Training seems to be a priority and has management support. Many ideas are nutured and may become implemented based on merits...

Cons

Because of the fast growth many internal operations are undefined and flying by the seat of your pants is not that uncommom. There are not clear process for the simple things and that also means there are not clear processes or procedures for the difficult as well. Many times a majority of ones time is spent defining not what needs to be done, but how it should be done and without any clear guidance or process.

Advice to ManagementAdvice

Ensure the simple stuff is defined and that a clear process is developed for doing those simple things...

Glassdoor has 8 US Citizenship and Immigration Services reviews submitted anonymously by US Citizenship and Immigration Services employees. Read employee reviews and ratings on Glassdoor to decide if US Citizenship and Immigration Services is right for you.