Defender is eating up resources trying to scan (and failing)

Hey,

I installed Defender a few weeks ago and its was working fine. Today I logged in to see a scan on 100% (but not finishing) and according to the server process' it seems to be eating up memory.
Now when I go to the Defender Scan page, I click Cancel Scan but it doesn't do anything.
I even tried disabling and re-enabling the plugin but the scan continues from 100% without user interaction.
While the plugin is disabled, the site runs very fast and smooth.

Comments 11

I'll need staff access to your site to check this, so Would you please grant me support staff access so that I can check in depth regarding your issue ?. You can grant me support access via WPMU DEV > Support > Support Access > Grant Access. Take a look at this screenshot for easier navigation.

In fact Im going to deactivate Defender on all my sites until this is resolved on the site in this thread as it seems to be hanging at 100% for all my servers now and thus raping their resources until they crash

If defender eating up your server memory, so please deactivate it for now. Also, Instead of enable staff access, if you can send me the admin access & FTP access directly, that will be safer for me to check your site, as I can revert things quickly if something happen while I'm debugging the issue.

Can you please send in:

- Mark to my attention - ATTN: Hoang Ngo
- Link back to this thread
- Include admin/network access
- Include FTP
- Include any relevant URLS for your site

On the contact form, select "I have a different question", this ensures it comes through and gets assigned to me.

Thank you for sending a message as requested. I notified Hoang (he's the developer of Defender plugin so he's the most qualified person to help you with this) already and he'll assist you when he gets back online for work.

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