Minimum requirements

Contents

Supported Operating Systems

Dashlane is compatible with the following operating systems:

macOS

Sierra (10.12)

High Sierra (10.13)

Mojave (10.14)

Please note that the latest versions of our browser extensions (6.0 and above) are not compatible with the versions of our app below 5.17.0. This means that all the Dashlane features in the browser (auto-fill, auto-login, data capture, password generation, etc...) will not work.

Therefore, if you are running macOS 10.11 or below, please consider upgrading your operating system in order to use the most recent version of Dashlane. The latest version of macOS is always a free upgrade from Apple and can be installed on most Mac computers. Click here to see how to upgrade your system.

If you cannot upgrade your OS and, therefore, cannot use the Dashlane app, there might be a last option we can offer. Indeed, as described in the paragraph Extension mode (option) of our article on auto-fill issues, the Dashlane extension can work on its own (without the desktop app) in the latest versions of Chrome, Firefox and Edge (not available in Safari). This feature was originally developed for Linux and Chromebook and this is why you can learn how to use it in the following article: Getting started with Dashlane for Linux and Chromebook.

Windows

7

8.1*

10

Please note that the latest versions of our browser extensions (6.0 and above) are not compatible with the versions of our app below 5.17.0. This means that all the Dashlane features in the browser (auto-fill, auto-login, data capture, password generation, etc...) will not work.

Therefore, if you are running Windows 8.0, Windows Vista or below, we strongly encourage you to upgrade your operating system in order to use the most recent version of Dashlane.

If you cannot upgrade your OS, there is an alternative that will allow you to continue using Dashlane. As described in the paragraph Extension mode (option) of our article on auto-fill issues, the Dashlane extension can work on its own (without the desktop app) in the latest versions of Chrome, Firefox and Edge (it is not available in Safari). This feature was originally developed for Linux and Chromebook and this is why you can learn how to use it in the following article: Getting started with Dashlane for Linux and Chromebook.

* Dashlane does not work in full screen interface or immersive mode (formerly known as Metro) on Windows 8.0 and 8.1. Please use Dashlane in desktop mode.

iOS (iPhone, iPod and iPad)

iOS 11

iOS 12

Note that Dashlane is no longer updated for iOS 6, iOS 7, iOS 8, iOS 9 or iOS 10. Please consider upgrading your iOS version to the most recent one.

Other platforms

Unfortunately, Dashlane does not work on Windows Mobile, Windows RT, Blackberry or the Amazon Kindle.

Supported browsers on Windows and macOS

Dashlane is currently compatible with the release versions of the following browsers: Chrome, Firefox, Internet Explorer, Safari and Edge.

Note that Dashlane may not work on alpha, beta or nightly versions of these browsers. We do our best to support beta versions of these browsers, but if you experience any issue with Dashlane on an alpha, beta or nightly browser build, please consider installing the release version of your favorite browser to use Dashlane.

Firefox

On Windows and macOS, Dashlane works in Firefox from version 38 to the latest public version of Firefox. You can learn how to update Firefox here.

If you are still running Mac OS X Snow Leopard (10.6), note that Dashlane will not work for you in Firefox. Please upgrade your macOS version for free in order to install the current version of Dashlane and use it in Firefox.

On Windows, the Dashlane extension works both in Firefox 32-bit and Firefox 64-bit.

On macOS, in order to use Dashlane in this browser, Firefox must be launched in 64-bit mode. Make sure that the Open in 32-bit mode option is not checked in the information of the Firefox application. If the Dashlane icon is grayed out in Firefox, then open your Applications folder, right-click on Firefox, select Get Info in the right-click menu, make sure the Open in 32-bit mode option is not checked. Lastly, restart Firefox.

Safari

Dashlane works in Safari on macOS from version 6.1 to the latest public release.

Safari on Windows is not supported.

Chrome

On Windows, Dashlane works in Chrome from version 37 to its latest public version. On macOS, Dashlane works in Chrome from version 39 to its latest public version. You can learn how to update Chrome here.

If you are running Mac OS X Snow Leopard (10.6), note that Dashlane does not work in Chrome 42 and later. Please upgrade your version of Mac OS X for free in order to install the current version of Dashlane and use it in Chrome 42 and later.

Internet Explorer

Dashlane works in Internet Explorer 8, 9, 10 and 11.

Internet Explorer must be launched in 32-bit mode, no matter if you are using Windows in 64-bit or 32-bit mode. Note that you can perfectly use a 64-bit version of Windows and run Internet Explorer in 32-bit mode (which is Internet Explorer's default mode in Windows).

Important: There is no extension for Internet Explorer's full screen mode (also named immersive mode) because this special mode of Internet Explorer does not support browser extensions. Please switch to the desktop mode of Internet Explorer in order to use Dashlane.

Edge

Dashlane works in Edge from version 40 to its latest public version. If needed, you should be able to download the latest Windows update – and thus the latest Edge version – via this link).

Other browsers

Opera

Brave

Brave is not officially supported. However, our browser extension comes preinstalled in Brave, and can be used in standalone mode (independent of the Dashlane app). Once the browser is enabled, you can log into the extension by clicking on the Dashlane impala icon in the upper right-hand corner of the browser window.

To enable the extension, if Brave does not automatically open the extensions page, go to “Preferences” under the Brave application menu, then “Extensions”. Click on the button to the right of the Dashlane extension to enable it.

Dashlane for iOS

The current version of Dashlane requires at least iOS 11. If you are running a prior version of iOS, please consider upgrading your iOS version to the most recent one.

Dashlane for Android

Dashlane for Android requires at least Android 5.0 and it can be downloaded directly from the Google Play Store here.

If your device uses an older version of Android, please contact your manufacturer's support or go to their website to see if your Android can be upgraded to version 4 or higher.

Access your account on any computer using the Web app

You can use our Web app on any computer or device using the browser of your choice. Note that the Web app is launched directly inside your browser and is completely independent from the application which can be installed on your computer or mobile device.

Visit our website and click on Log in in the top right corner of the page.