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Creativity in Organizations There is creativity… – … in improving existing products & processes – … in inventing new products & processes A glue that doesn’t work very well – A solution looking for a problem Bookmarks falling out of the hymn book – A problem looking for a solution The answer: Post-it Notes – Following up by looking into the physics of the glue

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Anomalies A radar operator whose candy bar melted – He could have said “Oh, too bad,” and continued with his work. – But he thought it might be significant. – He sent out for popcorn. The radar cooked the popcorn, too. – This was the birth of the microwave oven. But some anomalies are not significant! – It is always a judgment call; there’s no method for distinguishing significant from insignificant anomalies.

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Matching problems with solutions Looking in places beyond the usual The “power of loose ties” How to brainstorm application areas? – Research shows that the more market opportunities identified, the higher the probability of picking a highly profitable 1 st target market for a new product. Solutions that are not looking for a problem are not industrial creativity. – They may be art, or maybe just indulgence. – However, fine art may spur other industrial creativity!

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Corporate creativity depends on: Rewards ($, time) Corporate culture – The real culture, not just the stated culture Corporate strategy – “__% of our revenue will come from products that are less than __ years old.” Interaction of groups, individuals, and the organization as a whole.

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Genrich Altshuller Got first patent while in the tenth grade. Like Einstein, worked at the patent office Became interested in the mechanics of creativity. Devised TRIZ, the Theory of Inventive Problem Solving. – there are only about 1,500 basic problems. – each of these problems can be solved by applying one or more of 40 “universal answers.” – TRIZ is related to “morphological analysis.” – http://www.marklfox.typepad.com/ (video) http://www.marklfox.typepad.com/

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Buckminster Fuller Bankrupt, unemployed, and his child having died, Fuller contemplated suicide at age 32. Had epiphany that “ his life belonged, not to himself, but to the universe.” “chose to embark on “an experiment to discover what the little, penniless, unknown individual might be able to do effectively on behalf of all humanity.”

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Over the next 54 years, Fuller… was awarded 28 U.S. patents wrote 28 books received 47 honorary doctorates in the arts, science, engineering, and the humanities created work which was gathered into the permanent collections of museums around the globe received dozens of major architectural and design awards including the Gold Medal of the American Institute of Architects and the Gold Medal of the Royal Institute of British Architects circled the globe 57 times, reaching millions through his public lectures and interviews

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Walt Disney Like Albert Einstein, Disney used highly visual and physical fantasies in his discoveries. He looked at the connectedness of things, and was able to create new combinations using existing elements. Disney was concerned with the obstacles standing in the way of human creativity. Success with cartoon movies led to concern about cities, thus theme parks and ultimately EPCOT.

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Being more creative External strategies – Exploit weak ties Talk to people in other industries Invite someone you hate out to lunch – Take creativity seminars that use experiential experiments Internal strategies – Every week, do 1 thing you’ve never done before. – On your way to work/school, look for 10 new things you’ve never noticed before.

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And now… http://www.youtube.com/watch?v=NugRZGDbPFU Think of a problem at SUNY-Korea. We will visit the SUNY-Korea Innovation Lab. Discuss the problem in – Different groups, and – Different spaces. Is the Innovation Lab the kind of space that Johnson recommends? Does it help you solve the problem?