New CUNA OpSS Council White Paper Discusses Retail Strategies to Attract Youth12/11/2013A new white paper from the CUNA Operations Sales & Service Council, “Retail Strategies to Attract Youth: A Blueprint to Engage the Next Generation,” helps connect the dots between what younger members want and how credit unions can deliver the operational and retail delivery methods they seek. The paper’s authors went on a mission to discover how best to engage this generation, interviewing top financial industry experts, credit union executives, and young adults themselves to determine the best advice/practices to attract them.