Customer Service Charter

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​Lockyer Valley Regional Council is committed to looking after the needs of our region and providing the best possible service to each and every resident. Our Customer Charter is a document that supports that goal and is a public statement about what to expect when interacting with Council.

Council makes it easy to do business, by offering services that meet your need in an equitable way. We strive to create an environment where customers are at the centre of our thinking and are our greatest advocates in Council's endeavours.