Customer Relations

Satisfying our customers with our product range and customer service is important to us and if there are ways in which we can improve, we'd like to hear from you.

Whilst dealing with us, you may have an idea or suggestion that can help us improve our service to you. We are committed to treating each customer as an individual and we value your thoughts on any issues concerning your relationship with us.

The online enquiry formprovides you with the opportunity to voice any compliments, suggestions, complaints, problems or concerns you may have from your experiences with us.

Please choose a section below to find out more on how we can assist you.

Should you be dissatisfied with our decision on, or the way we handled your complaint, you can make contact with a range of external dispute resolution (EDR) schemes.

GIO Customer Relations

Downloading a copy of the "GIO Customer Relations" (PDF 96k) booklet provides you with the opportunity to voice any compliments, suggestions, complaints, problems or concerns you may have from your experiences
with us.