Innovation : a participatory approach

Beyond its mission of search and selection of materials, Loca Service puts its customers at the heart of its innovation agenda.

Each new refrigerated display and each new innovation is available to our customers during the operational validation phase. This active participation allows us to have an objective opinion on the potential of the showcase and improve where necessary.

Finally, thanks to its unique distribution network, Loca Service offers its customers direct access to the best refrigerated displays!

We produce constantly innovative new refrigerated display cases.

Feel free to discover our new products.

RESEARCH & DEVELOPMENT

Loca Service has its own Research and Development service, located in the North Region (59) Hauts-de-France.

A team of engineers and professional technicians of the large and medium/sized food retail stores and is 100% dedicated to the design and manufacture of our refrigerated displays following very strict specifications.

R & D is an important part of the investment on our company policy. Our engineers and technicians work on the creation of new refrigerated displays, new services and improving existing ranges.

Loca Service has on average a new product or a new service every month.

We develop for example:

Protections built into refrigerated displays to combine strength and aesthetics,

New showcases for energy saving, designed to reduce your energy bills especially with the addition of lids and doors,

New LED lighting systems for optimum product presentation,

New colours,

New stronger and adjustable chassis.

Our research and development department anticipates technological developments, technical and normative. Research is always applied in order to comply.

PROCESS AND PRODUCTION

Loca Service develops for several years its own refrigerated cases.

Being a renter but also refrigerated displays manufacturer allows us to offer the best choice, including exclusive refrigerated displays, designed and selected to meet the advantages demanding needs of our customers.

Our products and services start to reach each client, to give him the necessary quality and efficiency for the proper exercise of his profession.

This expertise in the manufacture of refrigerated displays allows us to be at the forefront of all the specifics of our business. We have our own factory and our own Research & Development in the North.

The joint work between both entities ensures perfect knowledge of product and business. Technological monitoring associated with the Loca Service know-how allows us to design refrigerated displays always complying with new regulations and ever more efficient to ensure optimum customer service.

Today, 3 centres of expertise composed of engineers and technicians form the Loca Concept cell.

Technology watch Cluster

Considering or anticipating technological developments, techniques, norms and regulations, we seek to develop new skills through theoretical and experimental work with, when necessary, the support of external providers.

Applied research centre

We produce prototypes of new refrigerated cases for validating new technical solutions both in terms of energy saving, product capacity, dimensions ... These experimental procedures are intended to validate new components and new data techniques to provide even more reliability in our refrigerated displays.

Development and feedback Centre

Energy optimization of our refrigerated displays and the introduction of new services are at the heart of the concerns of our service. We improve continuously our products taking into account the information forwarded by the commercial service on installations made for our customers. Our goal: to develop our current fleet of refrigerated cases in order to be closer to our customers' expectations.

To achieve all of its missions, Loca Concept has significant technical resources, especially 3 test rooms + a test tunnel to perform qualification testing for new features and new components for our refrigerated cases.

Hotline – After Sales Service

Our Hotline is at your disposal. We strive to offer many services to ensure the best track of your rental equipment. Through our network of 10 branches in Europe, we are able to respond very quickly.

A follow-up assured for the entire rental period

The service is provided by us, each agency has a workshop vehicle for interventions in stores. Throughout this period, our technical service, with a strong proven experience for many years, will cover all phases of the rental (short, medium or long term) and will intervene in the store if necessary.

Maintenance and repair at your place, thanks to our fleet of intervention

Our technicians, 100% dedicated to refrigerated cabinets, are able to respond to your point of sale, in the same day thanks to our intervention trucks. Each agency has a workshop vehicle equipped with the necessary specific tools to first-level interventions (diagnostics and repairs), and a stock of replacement pieces prepared to this type of intervention.

The hotline service from Loca Service is able to provide you a responsive solution to guarantee the non-breaking sales in your displays.

Our After Sales Service provided by professional technicians will bring ALWAYS the solution in case of any technical problem.