2 Background London – a diverse cityWomen constitute more than half the population (50.5%)Disabled people make up about 20% of London’s populationIn 2006 BAME made up 33% of London’ PopulationAge diversity is a major feature14 faiths are represented in the capitalIt is estimated that up to 10% of the LGBT population live in LondonHigh level commitment and leadershipRecognition that supplier diversity is is good for businessIt is a legislative imperativeGroup Services

3 TfL’s Values TfL has four values:LeadershipOperational ExcellenceHumanityServiceThese are built into the core competencies for all TfL staffEquality and diversity is a core competence for all staffLeadershipBoldAccountabledemandingOperational ExcellenceIntegratedSelf-disciplinedDirectHumanityFairConsistentServiceCustomer drivenActiveHonestGroup Services

4 TfL’s vision and prioritiesTfL's vision is to create a “A world class transport system that delivers the safe, reliable and efficient movement of people and goods that enhances London's economy, environment and social inclusion” (T2025)The key strategic objectives identified to deliver the vision are:Supporting economic developmentImproving social inclusionTackling climate changeT2025Group Services

7 Equality Policy (Strategic Plan)Suppliers are required to prepare and submit to TfL a strategic plan for their organisations.This should cover:Equality PolicyArrangements for monitoring and reviewing policy and its effectivenessSteps taken to ensure suppliers apply similar policyAlignment to legislation and codes of practiceRecruitment policies, procedures and practicesArrangements with employment agencies etc.Harassment and bullying policy and practiceGroup Services

8 Diversity Training PlanThe plan should:Set out the strategy and actions to be taken to ensure employees and contractors are trained in and understand equality and diversity issuesSets out the training/learning and development that will be offered, to whom and whenEnsures sufficient resource and skill exists to develop required level of competence to deliver policyConsider the training of local people and offering of work experience to those in educationGroup Services

9 Supplier Diversity PlanThis is a plan that explains how the supplier will optimise supplier diversity and the participation of diverse suppliers in the supply chain. It should include:Awareness of the diverse suppliers available to undertake the relevant workPlan for how subcontractors will provide supplier diversity dataA commitment to conduct activity that will ensure diverse supplier involvement in worksConduct of equality impact assessments on contracting arrangementsIdentifying and engaging local suppliersEnsuring diverse subcontractors are aware of opportunitiesGroup Services

10 Communications Plan Group ServicesThis is a plan which outlines the suppliers approach to managing internal and external relations and communications with local communities and relevant stakeholdersIt should consider:Proposed communication channelsConsultation with different community sectorsHow feedback to local communities will be managedResources to be utilised to implement the planMethods for measuring and evaluating the effectiveness of communication activityGroup Services

11 Key elements of a SMART planEquality and diversity objective – what is the supplier seeking to achieveWhat progress has been made to date (baseline position)Action/task – what action is the supplier going to do to ensure that objectives are metWhen will this action happen – it is not enough to say that actions are ongoingPerson responsible – who will be responsible for this actionResource - the resources (in whatever form) needed to take action and deliver outcomeMeasure of success (outcome/KPI’s) – what will success look likeGroup Services

12 How is the process applied?Suppliers are provided with the E&D framework encapsulating the points made earlier in this presentationSuppliers develop their action plan and submitSuppliers submit action plan which is assessed on a pass/fail basisAction plan becomes a part of the contract with successful bidderOnce supplier is selectedPerformance is reviewed on a regular basis as a part of contract management arrangementsThere is at least annual review of performanceSupport is available for suppliers throughout the processGroup Services12

13 Progress to dateSupplier diversity has been integrated into contracts valued at over £2 billion to dateThe agenda has been spreading nationallyOur suppliers are themselves becoming leadersGroup Services

14 Obstacles and challengesWe have not found a single supplier that have refused to participate in our approachHowever there have been obstacles and challenges such as:Suppliers who agree but are reluctant to commit to concrete actionGetting suppliers to monitor sexual orientation and faith/beliefGetting commitment to real outcomes rather than more processGroup Services

15 The future A continued commitment to the agenda from TfLContinuing the roll out of the programme to new contractsMore legislative pressure for changeDevelopment of more systematic measures of excellenceGroup Services