Our office is open Monday-Friday at the lobby (Office #CU-7) from 9am-6pm. If during your stay you have any question please contact us as an emergency case, if not wait until the next day.

Bedrooms description: Bedroom 1: Master bedroom equipped with 1 King size bed with excellent quality mattress, a LED 42’’ TV with cable. A baby crib can be placed by request for an extra fee of U$ 50.00.

Arrival and departure: IMPORTANT: Guests are welcome to check in FROM 3:00 PM on the day of their arrival and are expected to check out BEFORE 11:00 AM on the day of their departure. In case of not accomplish with the check out hour it will apply a penalty of $200.00.

We will do our best to accommodate any early arrivals or late departures but cannot make any guarantees as our flexibility depends upon other bookings that may have been made for the property, if you want to guarantee with anticipation an early check in or a late check out you will need to pay for an extra day.

In case that you need an early check in: you will have to warn us within 2 days of anticipation and will have a fee of $50. If you want to guarantee an early check in you must book the apartment one night before your check in date.

Late check out's: Same process, you will have to warn us within 2 days of anticipation and will have a fee of $50. If you want to guarantee a late check out you must pay one extra night.

CLEANING FEE NOTE : The cleaning fee charged is to clean the apartment after your stay ( it doesn't include daily cleaning service ).

IMPORTANT: Starting January 1st, 2018t , a registration fee of $40.00 will be charge by the condo association at check in time. Paying this registration it will authorize you to use all condo ammenitties ( Pool, parking, fitnnes center, and more.) The Neighborhood: The Ocean Reserve is located at beautiful Sunny Isles Beach spreads out in the heart of the new “American Riviera.” Steps from Sunny Isles Beach itself, and a few miles from the famous Aventura Mall, the resort allows guests to enjoy all of Miami’s outdoor fun, sun and surf and still get some serious shopping done, too.

Sunny Isles Beach has a gorgeous shoreline, friendly locals, and plenty of parks and other attractions to ensure that your vacation in the area is an unforgettable experience. Sample the stylish boutiques and trendy restaurants along Collins Avenue, or check out the canals that have led the area to be referred to as the "Venice of America."

Sunny Isles Beach is located midway between downtown Miami and Fort Lauderdale.

Miami International Airport, Fort Lauderdale/Hollywood International Airport, the Port of Miami and Port Everglades are all within 30- 45 minute s drive.

Getting Around: The Beach is across the street. Really. We highly recommend you to rent a car. Drive to Brickell and Downtown Miami, Miami Children's Museum and the Jungle Island. Key Biscayne and the Seaquarium. The Gulfstream Park, Casino and horse track is only 10 minutes away, in Hallandale; go to the Hard Rock Casino in Hollywood, Haulover Beach, and Marina, Bal Harbor Shops, Miami Beach and the Art Deco District and so many more beautiful places of Dade and Broward