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354 of 391 people found this instruction helpful

Parts Used

Main Electronic Control Board

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsNutdriver

CustomerJohn from Holly Springs NC

The refrigerator made continous "whooing" sounds that increased and decreased in pitch. Sounded like a ghost. Would keep us up at night. Also noticed that the heater was not heating under the evaporator coils.

After checking the stories, the consensus of opinion was to change the mother board. I had a tremendous help from Tom Paone at quality@applianceeducator.com. He also told me to change the motherboard but to make sure that the coils were totally defrosted before starting up the refrigerator after changing the board.

Took off three nuts around the board at the back of the unit. Removed the input wires and you have to push in the plastic tabs holding the board in. Then just put the new board in place and push till the tabs click. Re-install the wires and put the cover back on.

Really simple task,

It is now a week since doing this and the unit is working perfectly. No soulds and good nights sleep. The ghost has moved on.

184 of 206 people found this instruction helpful

Parts Used

Our ice damper was warped, which let warm air into the freezer and caused frost to form. Also, our ice and water dispensers stopped working.

Swapping out the ice dispenser damper door was pretty easy- just used a combination of screwdrivers to remove the dispenser assembly, popped the old damper off, put the new damper on. Replacing the control board was only a bit more complicated- unplugged the fridge, removed the control board metal cover (beware the somewhat sharp edges), unhooked all the cables from the board, used needle-nose pliers to pinch each plastic spacer/fastener as to not damage them while removing the old board, mounted the new board where the old board was, and plugged in all the cables (they were all different enough from each other that I didn't have any trouble figuring out where they were supposed to connect). I now have my fridge plugged into a surge protector- hopefully that will protect this new board I've installed. Thanks a bunch,PartSelect.

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100 of 105 people found this instruction helpful

Parts Used

Main Electronic Control Board

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerAlejandro from New York NY

Refrigerator wouldn't cool, constant clicking noise

Unplug refrigerator. First I removed 3 screws to remove cover for Board ASM Main located on back of refrigerator then loosen Board by pressing on each of 4 plastic pins then unscrew ground wire (green) then transfer all plugs from old Board to new Board, put back new board through pins, screw back ground wire then put back cover then plug back refrigerator, took 5 minutes

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58 of 62 people found this instruction helpful

Parts Used

Main Electronic Control Board

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerJerry from Otisco IN

Repeatedly stick in defrost, raising temps in fridge and freezer for hours at a time, some times for days. Repair tech was called out twice to look into this problem, but the temps returned to normal both times before he arrived, therefore, he never could diagnose the problem with a certainity as wh

The main board is easy to get to behind the access plate. You will find seven different wire harness plugs, six which are white, that are impossible to remove without breaking the retaining clips which hold them in place....but that's OK.....you are throwing away the old board anyway, so nothing lost. The plugs will snap back into each of their respective terminal locations without a problem. Be sure to treat the four white, plastic pins that hold the board in place delicately....you will not want to mess those little dudes up!

57 of 64 people found this instruction helpful

Parts Used

Refrigerator would not get cold although condensor fan worked. The compressor did not come on.

I replaced the capacitor first but the compressor still did not come on. After trying the new capacitor I removed the old board( marked the connectors just in case) then installed the new board. The major difference on the new board was the grounding wire which was simple to connect. The old board didn't have one. Once installed everything worked fine. The directions were easy to follow. I ordered the parts late Sunday night and I received the parts by Wednesday! That was fast. Thanks for the help, and this was much cheaper than calling the appliance service.

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55 of 62 people found this instruction helpful

Parts Used

Main Electronic Control Board

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsNutdriver, Pliers

CustomerKen from Gibson City IL

Ice dispenser quit working and kept making a clicking sound

All you have to do is replace the circuit board which is really easy. Still kinda mad because the fridge is less than 2 years old. If you hear the clicking noise its coming from the circuit board.

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53 of 58 people found this instruction helpful

Parts Used

Main Electronic Control Board

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsNutdriver

CustomerDAVID R. from BATH NY

Refrigerator stopped freezing and cooling frige

Well, I first had a local service guy look at the frige. only to find out his opinion was to replace the entire unit, because the Mother board cost more than the unit was worth. Me not accepting that answer, decided to look on line for a part and availability as well as price. Surprise, Part Select had what I wanted. Now, on the back of the unit in the upper left hand corner is the access door for the mother board.Find it, but before proceeding disconnect the power supply from the wall receptacle. Remove the surrounding screws on the access door with a nut driver and the correct size METRIC socket. Disconnect the wiring connectors on both sides of the board. Now there are 4 plastic type (mine were white) retaining studs holding the board in place. BE CAREFUL not to break these as you gently pull the board off studs. Replace board with new one, and restore wire connectors in their perspective places. Each connector has a different amount of pins inside so connecting them is easy. I know nothing about refrigeration, and this was a piece of cake. Less than 15 min. Unit cools like never before!!!

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47 of 53 people found this instruction helpful

Parts Used

Main Electronic Control Board

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsNutdriver

Customerdavid from colleyville TX

Our refrigerator stops delivering ice both crushed and cube. The ice bin was full. I first thought the delivery motor was bad and then the water dispenser in the door stopped delivery. Decided at that point it was either the door panel swith board, cable or the main circuit board on the back of t

After further diagnosis decided the main circuit board was the likely culprit. Ordered a new one from PartSelect. It came in 2 days and took less than 30 minutes to install. Unplugged the refrig. Removed the old board cover with a nut driver. Removed the wiring cables (note their location on the board) and also there were a couple of cable plugs on my refrig that were not not hooked to anything on the board. Snapped the old board out and the new board in. Reinstalled the cables and then the board cover. Plugged the refrig in and back in business. PartSelect is a great website! The speed of delivery and available information just saved me $500 to $600 from a appliance repair shop.

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44 of 46 people found this instruction helpful

Parts Used

Main Electronic Control Board

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerJohn from Yucca Valley CA

Refrigerator/freezer defrosting completely for no reason

Unplugged refrigerator and used a screwdriver to remove access panel on rear of refrigerator to expose "mother board". Unplugged connectors (6 total) and using needle nose pliers released two retainers to remove mother board. Installed new mother board snapping it onto the two retainers and plugged the connectors onto the new mother board. Plugged refrigerator into outlet, refrigerator came back on, automatically reset it's temperature settings and has been working fine since. Total time, less than 15 minutes. Money saved, hundreds of dollars!

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39 of 40 people found this instruction helpful

Parts Used

Main Electronic Control Board

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsPliers, Screw drivers

CustomerJohn from Greer SC

Clicking noice from the motherboard

After advise from the expert, he was adamant the motherboard was the (via symptoms)problem. After receiving the replacement board (via FEDEX), I followed the easy to understand instructions. I did number the electrical plugs and mapped the connections on paper. The key to the rapid fix was to carefully read all of the instructions to verify which (if any) wires needed elimination, which in my case was none. I will definitely use this service in the future as the expense was affordable and after research, I estimate a savings between 55% to 60%.

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32 of 34 people found this instruction helpful

Parts Used

Main Electronic Control Board

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

ToolsNutdriver, Pliers, Screw drivers

CustomerRichard from Chandler AZ

Freezer temp warm

Freezer would not defrost and ice would accumulate on the coils. After the GE repairman quoted me a price to defrost and repair it – which was ridiculous – I decided to tackle the problem myself. I am posting this comment as I found other comments very helpful with trouble shooting my problem. After reviewing other home owner repair comments I decided to first replace the upper sensor, thermostat and heater bracket assy. The longest task to do this was defrosting the coils. What a mess that turned out to be. The items were fairly easy to replace. The sensor and thermostat needed to be spliced and I used good techniques and sealed the splices with electrical tape. Defrost thru repair was about 3.5 hours. Unfortunately, this did not solve the problem and the temperature started rising after the coils froze over again. I decided to go one step further and replace the main board. One repair comment said that it is important to completely remove all of the frost before engaging the new main board – which made sense to me. The defrosting was easier and faster the second time as I plugged the drain below the coils, used hot water and then my shop wet vacuum to remove all the defrost water. Then I reversed the air flow to completely dry the coils. The main board installation instructions were fairly easy to follow. I took a picture with my camera just to ensure all the wires were installed properly. However, that was not necessary the plugs are unique and will only fit one way. The only problem was plugging in the power connector as it was in a different location on the board. With a little careful nudging it was successfully installed. Overall, a good experience and I am thankful for these repair comments by other!

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31 of 33 people found this instruction helpful

Parts Used

Main Electronic Control Board

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerRobert from Battle Creek MI

Unit would not run.

I found if I would put pressure on one connector on the board the unit would come on. So the board had a short. I ordered it, it came in 24 hours and I installed it and problem was solved.

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27 of 30 people found this instruction helpful

Parts Used

Main Electronic Control Board

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsNutdriver

CustomerDebra from Keystone Heights FL

Ice maker wouldn't work and the fan was making a clicking noise.

First, I must say that I was told that the mother board might be the problem. I called my husband to tell him what I was told the problem might have been and how much the part was. A little expensive, but still cheaper than calling a repair man. He told me to order the less expensive part first to see if that fixed it. The fan motor. We hung up the phone and for kicks I scrolled down the page to see if it might give any more information on the part and what it controlled, etc. I don't usually read comments, but was amazed at the ones I read. The second comment on the page said that his refrigerator made a whooing sound like a ghost. Our Frig has done this since the day we bought it! He replaced the mother board and the "ghost" moved out! The third comment was that his refirg made a clicking noise and the ice maker doesn't work! I immediately called my husband back and told him I was ordering the part! It arrived the next day. So extremely easy to put in! I removed 3 screws from the cover, disconnected a couple of wires, a few plastic clips; pushed the new part on the clips rehooked the wires and put the cover back on. I bet it took less than 10 minutes! My husband thinks I'm a genius!! Thank you so much for all of your help!

No water or ice and a constant ticking sound from the control panel

Remove three hex head screws holding control panel cover in place and reveal the circuit board.

Remove all the wiring harnesses by gently pulling them from the sockets on the board. Do not pull the wires - make sure you pull on the plastic socket so that the wires aren't damaged. If plugs seem tight use needle nose pliers to gently wiggle them out. Remove earth (green) wire from spade connection on fridge chassis. The new board has a slightly different connection for the earth wire.(No spade connector - wire now has a ring connector that attaches between panel cover and fridge chassis using one of the hex head panel screws when the cover is replaced.

Using needle nose pliers locate four plastic mounting tabs holding the board in place and squeeze in the end of each tab whilst gently pulling the board off it. Repeat for all four tabs and remove old circuit board.

Making sure the new board is the right way round locate it on the plastic tabs and push gently until you hear the tabs click. Gently pull the circuit board to ensure it is locked in place.

Re-install all the wiring harnesses. Put a hex head screw through the cover panel and slip the earth wire ring over it and screw panel to chassis. Replace two remaining hex head screws and plug fridge back in.

Voila!! No more ticking sounds and a plentiful supply of ice and water!!

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24 of 25 people found this instruction helpful

Parts Used

Main Electronic Control Board

Level of DifficultyA Bit Difficult

Time to do repair:15 - 30 mins

ToolsNutdriver, Pliers

CustomerJeffrey from Highlands Ranch CO

Icemaker would not dispense cubes or crushed ice

Cause: Failed relays on main circuit board. Fix: Main circuit board replacement: Unplugged refrigerator. Removed 10 screws securing main circuit board metal cover (located on back of refrigerator) using a nutdriver. Disconnected 7 multi-pin electrical connectors from the circuit-board by firmly pulling each connector from the circuitboard sockets using a needlenose plyers. Depressed the small locking prong on each of the 4 plastic circuit board mounting pegs while pulling the board off the mounting pegs. Pressed new board in place over mounting pegs. Re-plugged in all connectors (no confusion because each connector has unique pin counts). Replaced all mounting cover bolts, making sure to pin green ground wire to last bolt. Plugged in refrigerator. Done. Note: I determined the main circuit board was bad by removing the auger motor assembly from the freezer and testing the auger motor harness power pins. AC voltage should jump when ice demand lever is pushed (while pressing the internal door light off switch). If no voltage jump, then auger motor relays on main circuit board have failed, indicating board replacement is needed.Another check would be connecting an extension cord to the auger motor terminals and plugging it in. Motor should run. If it does, then motor is good and main circuit board is bad. If it doesn’t then auger motor is bad and needs replacement.