[grow_thumb image=”http://telecareaware.com/wp-content/uploads/2013/02/gimlet-eye.jpg” thumb_width=”150″ /]The Gimlet Eye returns to once again cast a baleful gaze on All Those Connected Things, or the Plastic Fantastic Inevitable. Those 6.4 million Wi-Fi-connected tea kettles, smart fridge, remotely adjusted pacemakers (and other medical devices) plus home security two way video systems that accost the dodgy door ringer sound just peachy–but how good is their security? Not very, according to the experts quoted in this ZDNet article. It’s those nasty security flaws in IoT which were patched out 10 years ago on PCs that make them incredibly risky to have, as they can vector all sorts of Bad Things into both personal and enterprise networks. Their prediction is that a Connected Device with a big flaw will become molto popular and provide a Target a Hacker Can’t Refuse within two years. Or that some really clever hacker will write ransomware that will shut down millions of Connected Cars’ CPUs or disable the steering and brakes if 40 bitcoins aren’t placed in a brown paper bag and left on the third stool of the pizzeria at 83rd and Third.

Not much has changed since Eye wrote about those darn Internet Thingys last year [TTA 22 Sept 15]. The mystery is of course why these antique flaws are even part of the design. Designers being cheapskates? No consideration of security? (more…)

Cybersecurity is one of the three central themes of this year’s HIMSS CHC, and excellent timing for releasing the highlights of Verizon’s first ever PHI (Protected Health Information) Data Breach Report. This is a spinoff of their extensive, eight years running international Data Breach Investigations Report (DBIR).

It’s not just your doctor’s office, hospital or payer. It will be no surprise to our Readers that the healthcare sector is #7 in breaches–but that a PHI breach may come from non-healthcare (in US, HIPAA-covered) sources. This Editor spoke with Suzanne Widup, the lead author of the PHI Report and an info security/forensics expert, and included in that 90 percent are workers’ compensation programs, self-insured companies, the public sector, financial/insurance companies and–as a damper on this highly competitive (but hard to gauge results) area–wellness programs. Most organizations, according to Ms Widup, aren’t even conscious that they are holding this information and need to specially protect it from intrusion, as “PHI is like gold for today’s cybercriminal.”

Consistent with other authoritative tracking studies like Ponemon Institute’s and ID Experts’, the threat is from within: physical theft and loss, insider misuse and ‘miscellaneous’ account for 77 percent of theft. And as Bryan Sartin, managing director of Verizon’s RISK team noted in his keynote today, attacks take over a seven-month period on average to even be noticed. The breaches are long term, start small and sneaky. 2/3 of organizations don’t find out on their own, only when it starts to affect other partners. (Surprise!) Despite the proven Chinese and Black Vine involvement in several high profile, high-volume data hacks (Anthem), and ‘brute force’ hacks that make headlines (iCloud last year), the average breach is an inside job where “assets grow legs and walk off” in Dr Widup’s words, or privilege misuse.

When I asked Ms Widup about the Internet of Things (which is moving high on the hype curve, from what your Editor has experienced to the nth degree at this conference), she confirmed that this is an area that needs extra cybersecurity protection. (more…)

A heap of ‘insanely easy’ hospital hacking–but no harm done: Essentia Health’s head of information security, Scott Erven, set his team to work–with management approval–on hacking practically every internal device and system over two years, and found that most were ‘insanely easy’ to hack. They successfully hacked drug infusion pumps, EHRs, Bluetooth-enabled defibrillators, surgery robots, CT scanners, networked refrigerator temperature settings and X-ray machines with potentially disastrous results. Where the common security holes are in networked equipment: lack of authentication, weak passwords, embedded web services and the list goes on. Mr Erven presented this at an industry meeting in April, without naming brands or devices as he’s still trying to fix them. Essentia Health operates about 100 facilities, including clinics, hospitals and pharmacies, in Minnesota, North Dakota, Wisconsin and Idaho–and should receive much credit for facilitating this study. This is the environment into which we will be plonking tons of patient information in PHRs and telehealth monitoring. Pass the painkillers. Summary in HealthIT Outcomes, much more essential detail in Wired worth the read.

The ‘Maybe No One Will Notice’ Data Breach: The recent incident at the University of Massachusetts Memorial Medical Center in Worcester illustrates the difficulty that even academic medical centers have with detecting data security breaches, particularly when they are small, sneaky, over time and by an insider. UMass uncovered a series of low-profile breaches by a former employee who helped himself to patient information such as name, address, date of birth and Social Security number–and may have used it to open up credit card and mobile phone accounts. Only four records appear to have been misused in this way, but at least 2,400 records were estimated to be improperly accessed–over 12 years, which made it even more difficult to find. Perhaps the employee was funding retirement? HealthcareInfoSecurity

The ‘Ambulance Chaser’ Data Breach: What better way for lawyers and shady outpatient clinics to get accident patients fresh from the ER (ED), than to have someone on the inside feeding them patient information? (more…)

Our definitions

Telehealth and Telecare Aware posts pointers to a broad range of news items. Authors of those items often use terms 'telecare' and telehealth' in inventive and idiosyncratic ways. Telecare Aware's editors can generally live with that variation. However, when we use these terms we usually mean:

• Telecare: from simple personal alarms (AKA pendant/panic/medical/social alarms, PERS, and so on) through to smart homes that focus on alerts for risk including, for example: falls; smoke; changes in daily activity patterns and 'wandering'. Telecare may also be used to confirm that someone is safe and to prompt them to take medication. The alert generates an appropriate response to the situation allowing someone to live more independently and confidently in their own home for longer.

• Telehealth: as in remote vital signs monitoring. Vital signs of patients with long term conditions are measured daily by devices at home and the data sent to a monitoring centre for response by a nurse or doctor if they fall outside predetermined norms. Telehealth has been shown to replace routine trips for check-ups; to speed interventions when health deteriorates, and to reduce stress by educating patients about their condition.

Telecare Aware's editors concentrate on what we perceive to be significant events and technological and other developments in telecare and telehealth. We make no apology for being independent and opinionated or for trying to be interesting rather than comprehensive.