Frequently Asked Questions

There are some packages in which content overlaps. If you are considering preparing for more than one test, we advise you to buy this package first and then contact us before you make a second purchase. That way you will avoid paying more than you should but will receive the content you need.

As soon as you have completed your purchase, your product will be added to your online account and you will have the option to start practicing immediately. If you decide to login at a later stage, simply go to our website and enter your username and password via the top right corner of the screen.

Upon purchase, your license will be activated for 3, 4, 6, or 12 months, during which you will have unlimited access to the package you bought. The reasons for this license expiry are:

Some clients abuse the license, allowing other people to use the account once they have finished their applications.

Our packages are constantly being updated. We invest substantial resources in updating and adding more materials to each pack to keep up with market trends. As time goes by, each pack is in fact worth more than it was before because it includes more content and more practice questions.

Once you have paid for your product, you will NOT be charged by us again. If you want to renew your subscription with us, you will need to go through the subscription process again, for a discounted price.