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Please complete this option if you require wheelchair assistance and did not add a request when making your booking. If you are immobile, you may require assistance when travelling. Please refer to our Independent Travel Criteria.

If you are travelling with a carer or require an assistance person, please complete the section Travelling with a Carer or Providing an Assistance Person.

Wheelchair Assistance

Wheelchair requested as unable to walk long distance but can use stairs and walk to seat

Wheelchair requested as unable to walk long distance or use stairs but can walk to seat

Wheelchair requested as immobile but can self?transfer to seat

Wheelchair requested as immobile and cannot self?transfer to seat

Travelling with own electric wheelchair in hold powered by a dry cell battery

Travelling with own electric wheelchair in hold powered by a lithium battery

Please complete this section if you are travelling with a carer to assist in flight, or will be providing an assistance person to help with transferring to or from your seat. Please also read our information on Mobility Assistance and

If you are travelling with powered, battery operated or other medical equipment or assistive devices for use onboard, please refer to the Virgin Australia Medical Equipment section to ensure your equipment is suitable for travel. If your device is not listed as an approved device, please complete the Personal Medical Equipment form at least 48 hours prior to departure date and submit below or via email to VA.Medical@virginaustralia.com or Fax: +61 7 3295 3100

Please also read our information about travelling with Medical Conditions and about travelling with Medical Equipment. Medical conditions requiring the use of a portable oxygen concentrator (POC) require a medical clearance form to be completed and submitted for approval at least 48 hours prior to departure date.

If you require any other assistance or have any additional information in regard to this request, such as the following, please include it here:

Specific seating requirements for a disability or injury (e.g. to accommodate a leg fracture or fused knee cap)

Need a removable arm rest

Other assistance and additional information

Additional information

Max 3000 characters.

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