Alamo Qatar

Qatar

Alamo Qatar terms

Payment
An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard.
The balance is to be paid directly to the supplier on arrival.

Cancellation
In the event of cancellation the initial deposit paid remains non-refundable.

Country Level Rental Policies

Qatar - QA

Additional Driver

Additional drivers must qualify in exactly the same way as the main driver - including all age restrictions.
Additional drivers charge is QAR 100 per additional driver per rental. A maximum of three additional drivers is permitted per rental.

Age Requirements

Minimum rental age is 23. There is no young driver fee. Maximum driving age in Qatar is 65 years.

Forms of Payment

Cash rentals are NOT permitted. Acceptable credit cards are: Visa, Diners, MasterCard and Amex.
Not acceptable are Travelers cheques and Euro cheques.
Deposits are allowed by credit-card only and a maximum of 1 calendar month rental or up to QAR 7,000.00 maximum, whichever is reached first is held on the credit card as the deposit for the duration of the rental. The location retains the right to apply a reduction in these limits if it deems appropriate.

Renter Requirements

License with photo identification free of all endorsements and penalties. In addition, an International Drivers Licence is required. International licences are accepted at the discretion of the operator.
The rental location will retain photocopies of all driving licences and passports. An International license is only valid for 6 months use in Qatar.

Cross Border Policy

It is not permitted to cross the Qatar border.

Delivery and Collection

Delivery & Collection is available on-request to customer location/residence at additional charge of QAR 200 within Doha city limits & QAR 400 outside Doha city limits (in excess of 25 km radius). A valid driving license, passport, credit card is required to be presented to our employee at the time of delivery and/or collection. Delivery and Collection outside of counter operating hours will also incur an additional out of hours fee of QAR 100. To arrange Delivery and Collection please contact us via tel: 00974 50400624

After Hours

Please see station level policies for After Hours Service

One Way Rentals

Domestic one way rentals are available to or from any rental location in Qatar at a cost of QAR 100.00. One ways are available for all cars, with a minimum rental length of 7 days.

One ways have to be booked at least one day in advance.

Inclusive

The cost of the rental includes Time and Distance, Unlimited Kilometers, Collision Damage Waiver, Third Party Liability and Theft Protection.

Exclusive

The cost of the rental includes Time and Distance, Third Party Liability and Unlimited Kilometers.

Baby Seat

Rental locations in Qatar do not carry child seats. In accordance to local laws children below the age of 10 are prohibited from being seated in the front seats of the vehicle and must be supervised by an adult in the rear seat of the rental vehicle at all times. This includes infants/children in arms of the parent/guardian.
Placing infants under ten years old on the front seats will attract a fine of QAR 500.

Child Safety Seat

Rental locations in Qatar do not carry child seats. In accordance to local laws children below the age of 10 are prohibited from being seated in the front seats of the vehicle and must be supervised by an adult in the rear seat of the rental vehicle at all times. This includes infants/children in arms of the parent/guardian.
Placing infants under ten years old on the front seats will attract a fine of QAR 500.

Booster Seat

Rental locations in Qatar do not carry child seats. In accordance to local laws children below the age of 10 are prohibited from being seated in the front seats of the vehicle and must be supervised by an adult in the rear seat of the rental vehicle at all times. This includes infants/children in arms of the parent/guardian.
Placing infants under ten years old on the front seats will attract a fine of QAR 500.

GPS

N/A

Ski Racks

N/A

Winter Tires

N/A

Snow Chains

N/A

WIFI Option

N/A

Safety Kit

N/A

Fuel Service Option

Vehicle must be returned with the same amount of fuel as provided at the beginning of the rental. Missing fuel will be charged at QAR 1.50 per litre plus QAR 50.00 refueling charge.

Collision Damage Waiver

Collision Damage Waiver limits the customers financial responsibility for loss or damage of the rental vehicle. The maximum excess that is payable in the event of one of these incidents ranges from 500.00 to 1000.00 QAR. The maximum excess will vary depending on the vehicle you are renting. Please ask at time of rental for further information on which excess applies. If you would like to reduce or remove your excess responsibility please ask the rental staff when collecting your vehicle about additional products that are on offer. In the case of an accident a complete valid police report is mandatory and must be provided to location staff when reported.

Collision Damage Waiver & Theft Protection

N/A

Partial Collision Damange Waiver

N/A

Super Collision Damage Waiver

N/A

Super Collision Damage Waiver & Theft Protection

N/A

Super Collision Damage Waiver & Tires and Windshield Protection

N/A

Loss Damage Waiver

N/A

Excess Protection

N/A

Personal Accident Insurance

N/A

Supplemental Liability Protection (TPI)

Comprehensive insurance coverage provided on all vehicles with the following limits of maximum liability of the insurance carrier
1. Own Damage: up to the insured value less the legal depreciation OR the market value whichever is the lesser at the accident date.
2. Third Party property damage: unlimited.
3. Third party bodily injury & or death: unlimited up to the Court Decision.
4. Personal accident to passengers or derivers: up to QAR 200,000 per person as per the PAB scale benefits defined
5. Towage charges: up to QAR 350 per accident for the insured vehicle.

ALL ABOVE are subject to accident occurring while the insured motor vehicle is being driven on paved streets or traffic intended roads within the state of Qatar as a result of
- Collision or overturning
- Fire occasioned by self-ignition or lightning
- Theft or attempted theft or burglary
- Malicious acts of other
- Fall or dispersal of objects
The normal insurance exclusions apply for accidents caused by – driving through a red traffic light/disobeying manual instructions of the police, driving under the influence of any substance, driving without valid driving licence, self induced accidents/attempted suicide and similar exclusions to insurance claims

Tire and Windshield Protection

N/A

Theft Protection

Theft Protection (TP) covers theft of the vehicle only, subject to the original keys of the vehicle being returned to the rental station.
TP does not cover
- the theft of any special / additional equipment fitted to the vehicle including additional fiittings (eg GPS/Navsat)
- the items/belongings of the renter/passengers luggage or personal belongings which were in the stolen vehicle.
- Insurance claim for Theft protection requires a
*valid and complete police report for the theft of the vehicle
*handover of the original key of the vehicle to the renting station
Exclusions
• If the Vehicle is stolen or damaged because of negligence or more specifically (but without limitation) as a result of keys being left in the Vehicle whilst it is unattended or
*keys/vehicle having been delivered to an unauthorised person;
*failure to use the anti-theft system appropriately,
*any failure by you to return the keys to the rental counter or
*if you left the Vehicle unlocked when you weren’t using it;
• Theft of or damage to personal and / or work related goods or possessions and any goods being transported in or on the Vehicle.
*failure to notify rental counter within 24 hours of the theft of the car
*loss of vehicle when under the influence of any type or form of substance causing an effect upon the driving and memory capabilities of the renter/driver of the vehicle

Theft Protection - 2

N/A

Zero Risk Pack

N/A

Zero Risk Pack Plus

N/A

Roadside Assistance

In case of breakdown, telephone the AAA emergency number which can be found on the sticker located on the windscreen of every vehicle. Renters should also call Alamo Car Rentals emergency number +974 55881840.
In case of an accident the renter must telephone the police on 999 and report the accident location, injury or death, if any, and follow instructions. It is recommended that the renter notify Nationals emergency line +974 55881840 immediately. The renter must move the vehicle, if drivable, to the side of the road or risk a penalty for obstruction of traffic. Where the vehicle cannot be moved, the police tow truck will tow the vehicle to prevent traffic obstruction. The renter must obtain a valid and complete Traffic Police report from the police covering all damage of the vehicle. Where the renter is at fault, payment of insurance excess and any traffic fines, if applicable, plus submission of the valid police report will enable a replacement vehicle to be issued.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

Branches

- Bin Omran

Address

Nissan Showroom Bin Omran
, Yarmouk Petrol Stn Compound
Doha
, QA

Information

Wayfinding - Returning:
Rental office is located inside the Nissan Showroom at the Yarmouk Petrol Station Compound next to Al Jazzeera Television office in Bin Omran, Doha. Please proceed to the National rental counter which will service your Alamo rental.

Delivery and Collection?
Delivery & Collection is available on-request to customer location/residence at additional charge of QAR 200 within Doha city limits & QAR 400 outside Doha city limits (in excess of 25 km radius). A valid driving license, passport, credit card is required to be presented to our employee at the time of delivery and/or collection. Delivery and Collection outside of counter operating hours will also incur an additional out of hours fee of QAR 100. To arrange Delivery and Collection please contact us via tel: 00974 50400624

- Doha Airport

Address

Rental Lounge Vertical Circle
, Ground Floor
Doha
, QA

Information

Shuttle:
Follow signs from Arrivals lounge to the car rentals lounge where the car rental counter is located. The National rental counter will be servicing Alamo customers.

Wayfinding - Gate to Counter:
Follow signs from Arrivals lounge to the car rentals lounge where the car rental counter is located. Please proceed to the National rental counter which will service your Alamo rental.

After Hours Policy:
The Airport location is open from 7 am to 12 midnight Sat to Thu and closed on public holidays and Fridays.
After Hours reservations received during working hours are attended by a Rental Agent at any time of day. After hours delivery charge is QAR 100 per delivery at airport counter.
Out of hours returns should be arranged at prior notice at the time of rental pickup or by contacting the rental branch during branch operating hours. After hours collection at airport counter charge is QAR 100 per collection at airport counter. The National rental counter will be servicing Alamo customers.

- Doha Al Saad Street

Address

Al Saad Signal Next To Q Tel
, Al Saad Main Street
Doha
, QA

Information

Wayfinding - Returning?
Locaton is situated beside Nissan Showroom close to the Al Saad Traffic signal on Al Saad Main Street. Please proceed to the National rental counter which will service your Alamo rental.

Delivery and Collection?
Delivery & Collection is available on-request to customer location/residence at additional charge of QAR 200 within Doha city limits & QAR 400 outside Doha city limits (in excess of 25 km radius). A valid driving license, passport, credit card is required to be presented to our employee at the time of delivery and/or collection. Delivery and Collection outside of counter operating hours will also incur an additional out of hours fee of QAR 100. To arrange Delivery and Collection please contact us via tel: 00974 50400624

- Nissan Service Centre

Address

Nissan Service Centre
, Street 10 Industrial Area
Doha
, QA

Information

Wayfinding - Returning?
Rental office is located inside the Nissan Workshop on Street no. 10, Industrial Area, Doha. Please proceed to the National rental counter which will service your Alamo rental.

Delivery and Collection?
Delivery & Collection is available on-request to customer location/residence at additional charge of QAR 200 within Doha city limits & QAR 400 outside Doha city limits (in excess of 25 km radius). A valid driving license, passport, credit card is required to be presented to our employee at the time of delivery and/or collection. Delivery and Collection outside of counter operating hours will also incur an additional out of hours fee of QAR 100. To arrange Delivery and Collection please contact us via tel: 00974 50400624

- Ras Laffan Indl City

Address

Ras Laffan City Rlc
, Commercial Complex Ras Laffan
Doha
, QA

Information

Wayfinding - Returning?
Our rental office is situated on the 1st Floor, Commercial Complex in Ras Laffan Industrial City. Please proceed to the National rental counter which will service your Alamo rental.

Delivery and Collection?
Delivery & Collection is available on-request to customer location/residence at additional charge of QAR 200 within Doha city limits & QAR 400 outside Doha city limits (in excess of 25 km radius). A valid driving license, passport, credit card is required to be presented to our employee at the time of delivery and/or collection. Delivery and Collection outside of counter operating hours will also incur an additional out of hours fee of QAR 100. To arrange Delivery and Collection please contact us via tel: 00974 50400624