Special Requests (Additional Charge)

If at anytime you are not completely satisfied with the company's work, you have a 24 hour window to call the company and we will send a new cleaning crew to redo your cleaning. Now with that being said this only applies if you are not home at the time of the service the company provides. If you are home and you do not express your dissatisfaction before they cleaners leave your residence there is absolutely no reason for you to call management to complain after the cleaners leave.
Lady Genius Cleaning Services, Corp. has the right to deny your claim.