Shipping Information

Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.

Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.

Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.

Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.

Safavieh's Wilton collection is inspired by timeless contemporary designs crafted with the softest new zealand wool available. This rug is crafted using a hand-hooked construction with a new zealand wool pile and features main color of ivory.<br><br><ul><li>Yes Durable cotton canvas backing</li><li>Primary materials: New Zealand Wool</li><li>Latex: Yes</li><li>Pile height: 0.375 inches</li><li>Style: </li><li>Primary color: Ivory</li><li>Pattern: </li></ul><br><b>Tip: We recommend the use of a <a href=http://www.overstock.com/Home-Garden/Rug-Pads/1285/subcat.html> <u>non-skid pad</u></a> to keep the rug in place on smooth surfaces.</b><br><br><I>All rug sizes are approximate. Due to the difference of monitor colors, some rug colors may vary slightly. We try to represent all rug colors accurately. Please refer to the text above for a description of the colors shown in the photo.</I><br>

Vacuum regularly as new wool rugs can shed yarn fibers for up to three months. Avoid direct and continuous exposure to sunlight. Do not pull loose ends, clip them with scissors to remove. Clean liquid spills immediately by blotting with cloth or sponge. For hard to remove stains, professional rug cleaning is recommended.

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Returns Accepted Within 14 Days of Delivery. For our full return policy and details click here

Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.