Feedback

What is this?

GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.

Projects

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Crew

Mike Bonato

Most helpful reviews & comments

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Review by Noel B.

Review by Gina C.

Pittsburgh, PA, on Jan 23, 2018

Mike Bonato of Jacob Evans was wonderful to work with. He went out of his way to help me with choosing paint colors, hardwood floor colors, a new fireplace - things that had nothing to do with my kitchen. I felt as though he constantly went out of his way for me. I HIGHLY RECOMMEND JACOB EVANS FOR home remodeling!none

Comment on "Area Of Satisfaction"

Review by Linda D.

Bethel Park, PA, on Sep 15, 2017

Amanda, our designer, was skilled at concepts and coordination of services. Her attention to detail over the course of the project was professional. The installer, Tim, was excellent. We are completely satisfied with the project results.

Review by Richard M.

Pittsburgh, PA, on Sep 15, 2017

This was our 7th kitchen project in more than 40 years of marriage so we can be pretty particular. Michael and Amanda could not have been better partners. The kitchen is beautiful and the floor plan fits the space perfectly. It's a cook's kitchen!

In this report, Jacob Evans Kitchen & Bath LLC has published a summary
of the customer feedback they've received since they joined GuildQuality in October 2017. In that time, 10 out of 14 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2018.

Jacob Evans Kitchen & Bath LLC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Jacob Evans Kitchen & Bath LLC customer, and if Jacob Evans Kitchen & Bath LLC completed work for you
after October of 2017 but you haven't yet received a survey,
please let us know.

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