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Reviews

With severe TMJ its hard to find a good dentist. Found this one and the staff were not only good..they were great. So patient and understood my needs and were very thorough on explaining everything. All info up front.

I love this office more than any other dental office that I have visited over the years. The staff is very attentive and professional. I like the fact that they have someone dedicated to explain the procedure and cost of each procedure. It is done in a private office instead of the reception area where I always felt rushed because other patients are around waiting and listening to your conversation.

I can't think of anything I would change. Everyone is very helpful, respectful, and polite. I am a baby when it comes to going to the dentist but Kelly and Dr. Stephanie have been gentle and calming for me. I have referred several people to them.

Dr Kethcart has always been attentive and makes time to discuss any issues that need to be addressed. All the staff is friendly and very helpful. I feel this office has state of the art equipment and my routine cleaning was one of the most thorough one I have ever had. I would highly recommend this Dentist and Staff!

The gal checking in at the front desk is SO FRIENDLY. I walked in and she immediately greeted me with my name. My teeth have never been cleaner. Stephanie K Dentistry is the best dentist I've been to! Always a pleasure coming back :)

Kelly is outstanding. I have total confidence in her knowledge and expertise. She can provide any information you may have regarding your dental health. She is personable and caring. She is an excellent role model for good dental care. She makes me want to work harder on my own dental care!

Suggestion: when it is necessary to use temporary staff, they should come in a day early so the regular staff can show them how to turn on all the components and get familiar with the equiptment.

Jul 1, 2014

Reply

Thank you for your suggestions Colleen. I appreciate your response and letting us know what we can do to make your experience better. My sincere apologies your experience wasn't 5 stars, it is most definitely not our standard of care. Again, thanks for letting us know-it only helps to make our team better. :)

Premier Valley Dental

— Tom W.
(Patient since Tue Jun 17 00:00:00 MDT 2014)

I was very impressed with the two people I interacted with. Excellent people skills . Tom W

As always, I had a great experience. Have you ever heard the phrase "I'd rather have a root canal?" If you have to have one, I would highly recommend you go to Stephanie K Dentistry. If you have to have one (a root canal), they will make it as pleasant as possible.

We love working with you guys! Helen, Gary and I have all commented to each other that you are our favorite dentist team of all time. Dr. Stephanie for sure is wonderful but the team she has selected to deliver the service is outstanding! thank you all for being so wonderful, patient and kind.

Although going to the dentist is not one of my favorite things, I always enjoy seeing Dr. Kethcart and her staff (Greta, Sarah, Kelly) and making my visit pleasurable. Thank you for your excellent service.

This was one of the best dental experiences I have had! Everyone is curteous and helpful. The financial options were very outlined with great detail and worked to meet my needs. Best of all - the staff was completely understanding of my aprehension of my dental visit. They helped find the best solutions for me all the way around! I cannot thank you enough!! Thanks!

I wish I found this place sooner! Friendly staff, welcoming environment. I was nervous about my first dentist visit in years, but the staff was so nice and supportive and can't wait to go back for my maintenance cleaning in six months.

Wow, what a great experience! Everyone I met was super friendly and great: Kellie, Tina, Sarah, Greta, Dr. Kethcart. They all took their time to explain every step along the way. What a pleasant surprise--most of my experience at dental offices are rushed. The whole staff seem like they love their jobs and they have fun. I want to quit my job and work there :-)

Sarah was welcoming when I walked in the door and I did not wait long before getting seated with Kellie for my appointment. Kellie was great! Reassuring and very friendly. Meeting Dr. Kethcart confirmed I had come to the right place. I was extremely comfortable and she explained everything that she saw and recommended what my best options were. Greta was very knowledgeable about what my options were for steps going forward. I would recommend this office to anyone that is looking for a great dentist while feeling very comfortable.

Mar 4, 2014

Reply

Thanks Stephanie! So wonderful to meet you, we are excited to have you here.

I feel like I was mislead about a free electric toothbrush for completing my forms online. I also feel like I'm being pressured into having fillings replaced unnecessarily, but I suppose that is how dentists make their money. Not sure I'll come back.

Feb 11, 2014

Reply

Thank you for you feedback. We wanted to apologize for your misunderstanding of our referral program. We put every effort in providing great customer service and even better clinical service. Hopefully you have noticed the great responses from our previous patients' experiences. Over 80% of our new patients are referred by other patients. Again, we always appreciate helpful and respectful feedback and will continue to put forth our best effort in exceeding the expectations of our patients.