Crozscore:

Crozscore:

Software Description:

Gnatta allows businesses of all sizes to listen and speak to their customers on an individual basis, quickly and effectively via one single interface.
Enabling customer services to be handled at scale, Gnatta ensures operators can be agnostic towards communication channels, reacting to tweets, Facebook messages, SMS messages, email, marketplace and review sites without the need of deep channel knowledge.
Gnatta also provides a comprehensive suite of analytics giving users a greater understanding of what their customers are saying about them.

Software Description:

We’re Parker Software, and we build digital bridges. More than that, we help your business cross those bridges faster than ever before possible. We do that with a single channel solution that works across your entire digital operation – uniting all your channels under one umbrella and unlocking thousands of new efficiencies.

We’ve eliminated the need for your business to have separate software to manage web analytics, separate software for live chat, for support ticketing, social media management, lead generation, CRM integration, business process automation and more.

The mess of relying on multiple solutions is no more; instead, we’ve created a single, simplifying suite that covers your digital transformation from every angle.

We offer an all-encompassing solution. Even better, we offer this in real-time. This is an entirely new approach to digital engagement, service and operation – a hybrid, fully integrated solution that replaces multiple investments and messy manual processes with streamlined synergy.

Software Description:

Contactually relieves users from the usual wasted time that comes from the preparation and execution of routine communication tasks.

It is able to import contacts from an existing account and allows users create categories for their contacts, merge accounts, use templates, or even automate actions such as follow-up emails. Members of a team can share contacts and take on specific roles while remaining well coordinated.

The benefits of using Contactually are made evident in the time saved and through more efficient communication.

Features:

Customer Management

Email Integration

Social-Media Integration

Features:

Features:

API

Contact Management

Contact Sharing

Data Export

Data Import

History/Version Control

Lead Management

Task Scheduling/Tracking

Summary:

No key features associated with this application.

Summary:

Visitor Tracking

Operational Reporting

Code-Free Task Development

Email Parsing/Processing

Language Translation

Data Form Capture

Voice Detection

Internal Chat Rooms

Support Desk

Digital Contact Centre

Business Process Automation

All-Inclusive Systems Integrations

Live Chat

Skills-Based Routing

Intelligent Communication Automation

Web Analytics

Tailored Customer Experiences

Prospect Detection

Lead Generation

Sales Enablement

Social Media Monitoring

Summary:

The Dashboard: Everything users need to do your daily outreach in one place, with recommended follow-ups, today’s calendar events, and any upcoming tasks.

Buckets: Buckets are easy system for contact management. They make it seamless to stay on top of the different kinds of contacts and relationships in user's network.

Scalemail: Perfect feature for contacting small groups who deserve more attention than a canned newsletter.

Programs: Allow users to set off a customized sequence of actions, from sending template-based follow-ups, to following on social networks or creating tasks.

Email Templates: Users are able to create templates for every possible scenario, using pre-set or custom tokens for personalization.

Pipelines: Enables users to simply create a Pipeline, identify the different stages, and start adding potential deals to it.

Pricing:

Credit card required: N/A

Full access for all - £99 per concurrent user per month.

Pricing:

Credit card required: N/A

Basic: $29 per month, annually, or 35$ per month monthly.
Professional: $49 per month, or 59$ per month monthly.
Enterprise: $99 per month, or 125$ per month monthly.
All price plans include a free trial.

FAQs:

No FAQs associated with this application.

FAQs:

Who are the main user groups of this service?

Our solutions are used by over 10,000 clients across the globe. These are primarily marketing teams, sales and IT departments, and call centres.