Frequently Asked Questions (FAQ)

What fitness level is required for the hikes?

Generally, all our walks require at least a moderate fitness level. They will all take place in the natural environment. Our multi-day hikes are more demanding physically than our day hikes as all participants have to carry a full pack weighing 15 kg on average, and the length is greater as well. If you are concerned about your level of fitness, please contact us to discuss or consider doing a day walk first.

I am keen to go on a multi-day hike with Emu Trekkers, but have never done one before. Is it possible for me to go?

Yes. One of the aims of Emu Trekkers is to get more people experiencing the Australian bush and trying out new activities. Our guides will do their best to make sure that you feel comfortable throughout the trek. What is more important is ensuring that you have an adequate fitness level. Please get in touch with us if you would like to talk about this requirement.

Where does the money from the hikes go?

The money raised from the hikes supports the education, health and welfare of disadvantaged children and youth in Australia . All our guides work on a voluntary basis to support this cause. To find out more, see here. ​

What kind of transport can I expect on a tour?

Emu Trekkers aims to use local transport as much as possible on tours as it believes it is both the most economical and environmentally friendly form of transport. Depending on the hike, this may include ferries, buses and/or trains.

Are children allowed on tours?

Children above the age of 13 years are welcome to participate on Emu Trekkers' tours so long as they are accompanied by a parent or legal guardian at all times.

What happens if I have to cancel my trip?

Emu Trekkers can offer a full refund minus a 20% administration fee for cancellations made more than 30 days prior to departure. Unfortunately, no refund can be provided for non attendance or cancellations made less than 30 days prior to a trip departing. If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund can be made. No refunds can be made for any donation made to Emu Trekkers. Please see our full Terms and Conditions for more information, or email Emu Trekkers should you have any questions. ​

Do you cater to different dietary requirements?

Emu Trekkers will attempt to cater to all dietary requirements, and has plans in place for vegetarians. Please let us know if you have a dietary requirement and we will let you know if it is possible for us to accomodate you. ​

What happens if there is a risk of fire, flooding, electrical storm etc?

I am keen to go on a multi-day hike with Emu Trekkers, but have never done one before. Is it possible for me to go?Yes. One of the aims of Emu Trekkers is to get more people experiencing the Australian bush and trying out new activities. Our guides will do their best to make sure that you feel comfortable throughout the trek. What is more important is ensuring that you have an adequate fitness level. Please get in touch with us if you would like to talk about this requirement.

What fitness level is required for the hikes?Generally, all our walks require at least a moderate fitness level. They will all take place in the natural environment. Our multi-day hikes are more demanding physically than our day hikes as all participants have to carry a full pack weighing 15 kg on average, and the length is greater as well. If you are concerned about your level of fitness, please contact us to discuss or consider doing a day walk first.

Do I have to carry a pack on the multi-day hikes?Yes, all trekkers have to carry a pack on the multi-day hikes. When organising the packs, the guides will seek to distribute evenly the weight among participants with the aim that no participant will carry more than 25% of their body weight.

Do you cater to different dietary requirements?

Will I be sharing a tent with others?All our tents are designed for dual occupancy, and it is our standard approach that we will pair people up to share tents for the multi-day hikes in order to reduce pack weights. However, if you do not feel comfortable sharing a tent with someone else, please get in touch with us before booking to see if alternative arrangements can be made.

Where does the money from the hikes go?The money raised from the hikes supports the education, health and welfare of disadvantaged children and youth in Australia . All our guides work on a voluntary basis to support this cause. To find out more, see here.

What kind of transport can I expect on a tour?Emu Trekkers aims to use local transport as much as possible on tours as it believes it is both the most economical and environmentally friendly form of transport. Depending on the hike, this may include ferries, buses and/or trains.

Are we able to book a private tour with Emu Trekkers?Emu Trekkers is available for private tours. Please contact us to discuss your requirements, preferences and obtain a tailored quote.

Are children allowed on tours?Children above the age of 13 years are welcome to participate on Emu Trekkers' tours so long as they are accompanied by a parent or legal guardian at all times.​What happens if I have to cancel my trip?Emu Trekkers can offer a full refund minus a 20% administration fee for cancellations made more than 30 days prior to departure. Unfortunately, no refund can be provided for non attendance or cancellations made less than 30 days prior to a trip departing. If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund can be made. No refunds can be made for any donation made to Emu Trekkers. Please see our full Terms and Conditions for more information, or email Emu Trekkers should you have any questions.

What happens if there is a risk of fire, flooding, electrical storm etc?Emu Trekkers constantly reviews detailed weather forecasts prior to all of its hikes. For safety reasons, Emu Trekkers will alter, delay or cancel treks if there is a foreseeable risk of bushfires, flooding, electrical storms or other safety risks in the area. If treks are cancelled, Emu Trekkers will either offer an alternative walk of the same duration in an area unaffected by the risk, or offer a full refund.​What happens if there is an emergency during the trek?All our tours have emergency response plans in place in case of emergency. Our guides are also trained in first aid and carry safety equipment on all our hikes.

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Emu Trekkers would like to acknowledge the traditional custodians of the land in which our treks operate and pay our respects to their elders both past and present. With a commitment to reconciliation, we acknowledge the ongoing impact of past policies and practices, and commit our endeavoursto creating a just society that celebrates the ongoing resilience and self-determination of our first peoples and communities.​​ Emu Trekkers is registered as a charity with the Australian Charities and Not-for-profits Commission ABN 82614391614.​