In this course you will deepen your appreciation for the role of management and leadership on the patient experience journey. You will learn tools to partner more effectively with senior leadership to change the culture to advance the patient experience.

In this Healthcare Leadership and Management course, you will deepen your appreciation for the role of management and leadership on the patient experience journey. You will learn tools to partner more effectively with senior leadership to change the culture to advance the patient experience.

We encourage you to join Part 2 of this course. This one hour facilitated classroom offers you an opportunity to share ideas and learn from each other.