Real-life insight

At TENA, we use valuable real-life insights to design products and services that meet needs. We work in partnership with individuals, caregivers and healthcare professionals to deliver high quality solutions that make a real difference.

First-hand experiences of partnership with TENA

Hear what others have to say about their partnership with us and how it not only improves the working environment, but also reduces costs and frees up time for more rewarding care.

TENA helped to reduce leakage problems

The care home in Calgary, Canada had taken the decision to move to a non-TENA supplier, based solely on what they perceived to be a better price offer. But the switch had an undesired cost, as well as the unwanted odour of urine. There had been no odour when the care home previously used TENA products. The management reconsidered the change of supplier and invited TENA back to reintroduce a resident-centred approach.

Situation

Leakage was a concern

Staff spent a lot of time changing protection primarily as a result of leakages and the poor fit of the competitors’ incontinence products

Excessive leakages resulted in extra laundry

Skin care was not effective and a vast array of care products were being used

Recommended changes

Re-training of staff in best practice routines. Changing times for night products were altered from 7.00 p.m. to the period between 10.00 p.m. and midnight – requiring teamwork from the evening and night staff.

Leakage monitoring for a two-week period for all three shifts

To understand the effect of leakages on labour hours, both product changes and bed strips were timed and recorded

References:

1Essity data on file: All statistics are based on average percentages from between 85-181 TENA Solutions’ case studies around the world, mainly Europe but also the USA, Canada and China. Results vary across countries and care homes depending on the circumstances in each care home prior to implementation of TS. 2011-13.
2Essity Data on file: Average percentage based on 181 TENA Solutions’ case studies around the world, mainly Europe but also the USA, Canada and China. Results vary across countries and care homes depending on each care home´s own circumstances prior to implementation of TS. 2011-13. Incontinence management-related costs measured in TENA Solutions are product consumption, skincare, laundry and waste costs.

This is TENA

With over 50 years of experience, TENA is the worldwide leader in the management of continence care and personal hygiene, providing products and services for individuals and healthcare services throughout 90 countries.

We are committed to developing products and services that minimise the impact of incontinence on people's everyday lives.