Staffordshire University’s efforts to discover and respond to the needs of its students has helped it towards impressive results in the latest Complete University Guide rankings and Times Higher Education Student Experience Survey. But now is not a time for any university to be resting on its laurels, says its Vice-Chancellor, Professor Liz Barnes.

Advance HE, UK higher education's newly formed agency, is setting out its stall and preparing to consult with the sector on the services it provides. Its Chief Executive Alison Johns outlines its plans and aims.