Linden Lab’s I-World island: window-dressing or real help?

Linden Lab have announced an enhancement of their in-world support through the creation of I-World Island, which will launch on the 5th April. It’s fair to say that Linden Lab have made progress in their in-world support, although it’s still hard not to agree with one commenter on the Linden blog where the announcement was made:

“While that is a nice idea just how do you expect someone who crashes 10 times a day to find your island, and if they did, how do you expect them to get there without crashing?”

Linden Lab have widely proclaimed 2008 as the year of usability – hopefully I-World Island is another weapon in what needs to be a much larger armoury.