Our agency partners

Testimonials

Sellable were fantastic to deal with. They paid me instantly when I moved out and managed all renovations and the sales process so I could focus on building my new business. They completely transformed the house and sold it for a great price.

Daniel S., Bateau Bay

I think we have lost count of the times we have said to ourselves ‘Gee I’m glad we didn’t have to sell the unit ourselves!’, and it is no understatement to say that we could not have done what we have done without Sellable!

Brad and Jaye, Newington(used the upfront payment to pay for their new house)

Sellable paid me the Guaranteed Price in only 10 days. This allowed me to downsize and purchase a new home elsewhere. After the renovations, my old place sold for a fantastic price and I’ll now be able to buy some nice furniture with my upside share!

Gail, Leumeah

The renovations of our old house look awesome! Great work! I’ve also been telling my friends and family to check it out. A big thank you to Sellable for making the purchase of our new house happen in such short period of time!

Khai and Kim

Why choose Sellable

Benefits of selling your home with us

Receive a guaranteed price within days

It takes on average 118 days to sell a home and receive the payment in a traditional sale.

With Sellable, you receive a guaranteed price on the day you move out giving you access to cash a lot quicker.

Move on with life - with certainty

Whether you want to upsize or downsize, move overseas or enjoy your retirement – Sellable allows you do so with confidence.

Sellable pays you upfront and gives you full control over when you move out, so you can plan your next chapter today with absolute peace of mind.

Let us do all the work

Forget about finding the right agent, weekly open homes, tedious negotiations, and everything else that comes with selling your home.

Just decide when to move out, and we'll take care of the rest.

We put our money where our mouth is

There are lots of ways to find out how much your home is worth, and estimates can vary widely depending on who you ask.

When Sellable gives you an offer, you can have the cash within days. If we end up selling your home for less, we take the loss.

We are 100% aligned with you

When we sell for more than our guaranteed offer, you will keep any additional upside (less our commission).

It's a win-win – we only make money if you do

We only work with the best

We are experts in selling homes - that's what we do day-in, day-out.

We work with the most experienced and best performing real estate agents to ensure we achieve the maximum price for your home.

About

Enter your property details and we will make you a free,no-obligation
offer for your home

A Guaranteed price for your home

We’ll send you our free offer one business day after inspecting your home

Get paid in just 7 days

Move out and get paid. That’s it - you’re done

Best practice sales process

We work with the best agents to prepare your home for sale

Settlement & potential upside

Home sells for more? You keep the upside, less our commission

SELLABLE SERVICES WEBSITE TERMS AND CONDITIONS Version 1 – May 2016

1. About this website
www.sellable.com, sellable.com.au and all associated pages and sub-domains ("Site") and
the services we advertise on the Site ("Service") are operated and supplied by Sellable
Services Pty Limited (ABN 73 611 351 190) ("Sellable Services").

2. About these terms and conditions
These website terms and conditions ("Terms of Use") and Sellable Services'
Privacy Policy govern your access and use of the Site. You
should read these Terms of Use and the Privacy Policy carefully before using this Site. If you
browse or otherwise access any content or data on the sellable.com.au website or mobile site, you
agree to be bound by these terms.

3. Acceptance of Terms of Use and Privacy Policy
By accessing the Site, you agree to abide and be bound by the Terms of Use and the Privacy Policy.
If you do not agree to the Terms of Use and our Privacy Policy, you must not use this Site.

This Site was prepared for use by Australian users only, and may not satisfy the laws of other
countries. You should not use this Site if you do not reside in Australia.

While we use reasonable endeavours to ensure that the Site is available continuously, Sellable
Services does not make any representations or warranties that your access will be uninterrupted,
timely, secure or error free. Your access to the Site may be suspended without notice in the case of
system failure, maintenance or repair or any reason beyond our control. Sellable Services will
not be liable to any person if for any reason the Site is unavailable at any time or for any
period.

Sellable Services reserves the right to modify the Site and withdraw or amend any description of
Services from time to time, for any reason, and without notice.

You are responsible for making all arrangements necessary for you to have access to this Site. You
are also responsible for ensuring that all persons who access our Site through your internet
connection are aware of the Terms of Use and the Privacy Policy and that they agree to them and
comply with them.

4. Modifications to the Terms of Use
Sellable Services may revise and update these Terms of Use at any time by publishing the new terms
or conditions on the Site. Amendments will become effective immediately upon publication. Your
use of the Site constitutes your acceptance of those terms. Should you object to any of the terms of
use or other notices on the Site, your only remedy is to immediately discontinue your use of the
Site.

5. Modifications to the information
Sellable Services does not warrant the accuracy, adequacy or completeness of material on this Site.
All information may be changed, supplemented, deleted or updated without notice at the sole
discretion of Sellable Services.

6. Age of consent
You must be at least 18 years of age to register on the Site and submit a property for evaluation.

The Services advertised on the Site are only ever available to individuals who can make legally
binding contracts. The Services are not available to persons under the age of 18 years nor any other
person legally prohibited from entering into a binding contract.

7. Copyright
The copyright for the content on this Site is owned or licensed by Sellable Services and is
protected under the Copyright Act 1968 (Cth) and by other copyright laws in both Australia and other
countries. No material on this Site may be reproduced, adapted, uploaded to a third-party, framed,
performed in public, distributed or transmitted in any form by any process without the specific
written consent of Sellable Services.

All logos, custom graphics, icons, and other items that appear on the Site and all associated
trademarks, are trademarks of Sellable Services. Nothing displayed on the Site should be construed
as granting any right of use in relation to any logo or trademark displayed on the Site without the
express written consent of the relevant owner.

8. Sellable Services Privacy Policy
The Privacy Policy governs the use of personal information collected from or provided by you at the
Site. The Privacy Policy is available online.

9. Information collected when you use the Site
When you use the Site, Sellable Services collect certain information. Sellable Services may collect
your computer's IP address, your approximate geographical location, your referral domain name
(for example, .com, .gov, .org, .au, etc), the date and time of your visit, the pages and documents
you access during your visit and the browser and device you are using. Sellable Services' Site
management software may use statistical data to evaluate the effectiveness of our Site.

A cookie is a piece of text which asks permission to be placed on your computer's hard drive.
Once you agree (or your browser agrees automatically if you have set it up in that way), your
browser adds that text in a small file.

Sellable Services may use traffic log cookies to identify which pages are being used.

10. Membership To access or use certain parts of the Site, you must register as a member of the
Site. Generally, registration is free.

When registering as a member, you must provide Sellable Services with accurate, complete and
up-to-date registration information, as requested. It is your responsibility to inform us of any
changes to your registration information. We will treat your personal information strictly in
accordance with our Privacy Policy.

You must not impersonate or create a membership for any person other than yourself.

You must be either the sole owner, joint owner or have a controlling stake in the property you are
submitting for evaluation.

Sellable Services may, at any time, request that you provide information and/or documentation to
verify your identity. We will always treat your personal information in accordance with our Privacy
Policy. With your consent, we may employ third-party identity verification services to confirm your
details. If you do not consent or we are unable to unambiguously confirm your identity, you may be
ineligible to access the full range of Services available on the Site.

You must ensure the security and confidentiality of your membership details, including any username
and/or password assigned to you. You are wholly responsible for all activities which occur under
your membership details. You must notify Sellable Services immediately if you become aware of any
unauthorised use of your membership details. You must not permit your membership details to be used
by or transferred to any other person.

We reserve the right to, in our sole discretion, suspend or terminate your membership or access to
all or any part of the Site, including if we believe you are abusing the services in any way, have
breached the Terms of Use or are no longer an active member.

11. Feedback, suggestions, comments or requests
Sellable Services welcomes feedback, suggestions, comments or requests ("Comments"),
which can be sent to [email protected] If you do make Comments, you acknowledge that: they
will not be considered confidential or proprietary, and Sellable Services is under no obligation to
keep such information confidential or to respond to any Comments, and Sellable Services will have an
unrestricted, irrevocable, worldwide, royalty free right to use, communicate, reproduce, publish,
display, distribute and exploit such Comments in any manner it chooses, throughout the world in any
medium, whether currently in existence or not.

Sellable Services may, but have no obligation to, monitor, edit or remove content that we determine
in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic,
obscene or otherwise objectionable or violates any party's intellectual property or these
Terms of Use, including content that racially or religiously vilifies, incites violence or hatred,
or is likely to offend, insult or humiliate others based on race, religion, ethnicity, gender, age,
sexual orientation or any physical or mental disability, exploits another person in any manner, or
poses or creates a privacy or security risk to any person.

You agree that your comments will not violate any right of any third-party, including copyright,
trademark, privacy, personality or other personal or proprietary right. You further agree that your
comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain
any computer virus or other malware that could in any way affect the operation of the Service or any
related website. You may not use a false email address, pretend to be someone other than yourself,
or otherwise mislead us or third-parties as to the origin of any comments. You are solely
responsible for any comments you make and their accuracy. We take no responsibility and assume no
liability for any comments posted by you or any third-party.

12. Outbound links
The Site may contain links to third-party websites and resources ("Linked Sites"). These
Linked Sites are provided solely as a convenience to you and not as an endorsement by Sellable
Services. Sellable Services makes no representations or warranties regarding the availability,
correctness, accuracy, performance or quality of any Linked Site or any content, software, service
or application found at any Linked Site.

If you contact a third-party using functionality provided on the Site, including via email, we do
not accept any responsibility for any communications or transactions between you and the relevant
third-party.

Sellable Services and its related entities, directors, officers and agents disclaim all liability
and responsibility for any direct or indirect loss or damage which may be suffered by you through
relying on anything contained on or omitted from such third-party websites. You should direct any
concerns to the relevant Linked Site's administrator or webmaster. Sellable Services reserves
the exclusive right, in its sole discretion, to add, change, decline or remove, without notice, any
feature or link to any of the Linked Sites from the Site and/or introduce different features or
links.

13. Editorial content Any editorial content or articles on the Site are of a general nature only
and do not consider your personal objectives, financial situation or particular needs. Editorial
content should not be regarded as advice or relied upon by you or any other person and we recommend
that you seek professional advice before acting on the content.

14. Disclaimer of warranties All information provided by Sellable Services on the Site is
provided in good faith. The information contained on the Site is not intended to be a substitute for
professional legal, financial or real estate advice.

Sellable Services makes no representations or warranties about the accuracy, completeness, security
or timeliness of the content, information or Services advertised on the Site and except to the
extent not permitted by law disclaims all warranties, either express or implied, statutory or
otherwise, including but not limited to the implied warranties of merchantability, non-infringement
of third parties' rights, and fitness for a particular purpose.

All conditions, warranties and other terms which might otherwise be implied by statute, common
law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user of
the Site in connection with the Site or in connection with the use, inability to use, or results
of the use of the Site, any Linked Sites and any materials posted on them, including, without
limitation any liability for either loss of data and/or any other loss or damage of any kind,
however arising and whether caused by tort (including negligence), breach of contract or
otherwise, even if foreseeable.

To the extent that our liability for breach of any implied warranty or condition cannot be excluded
by law, in the case of services supplied or offered by us, our liability will be limited, at our
option, to the re-supply of those services, or the payment of the cost of having those services
re-supplied. In the case of goods supplied or offered by us, our liability will be limited, at our
option, to:

the replacement of the goods or the supply of equivalent goods;

the repair of the goods;

the payment of the cost of having the goods replaced; or

the payment of the cost of having the goods repaired.

16. Indemnification
You hereby agree to indemnify Sellable Services, its related bodies corporate and clients,
their directors, officers and employees, from and against all actions, claims, suits, demands,
damages, liabilities, costs or expenses, including reasonable legal fees, arising out of, or in any
way connected to your use of the Site; use of the Site by someone using your personal details
(whether or not authorised by the you); or a breach of the Terms of Use either by you or by any
person using your personal details to access parts of the Site (whether or not authorised by you).

Sellable Services disclaims any liability in relation to any failure by you to keep your login or
password details confidential, including the authorised or unauthorised use of those details by a
third party. You must notify Sellable Services immediately if you become aware that the security of
your login and/or password details have been compromised.

17. Termination Sellable Services may deactivate or delete any account you have on the Site if
the email address you provided to register is or becomes inoperable, or you breach these Terms of
Use.

Sellable Services reserves the right to deactivate your account without notice or cause, at its sole
discretion or for any reason.

18. Viruses, hacking and other offencesYou must not misuse the Site by knowingly introducing
viruses, trojans, worms, logic bombs or other material which is malicious or technologically
harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site
is stored or any server, computer or database connected to the Site. You must note use any device,
software, process or means to interfere or attempt to interfere with the proper working of the Site.
You must not attack the Site via a denial-of-service attack or a distributed denial-of service
attack. If you engage in such conduct, your right to use the Site will cease immediately.

Sellable Services will not be liable for any loss or damage caused by a distributed denial-of-service
attack, viruses or other technologically harmful material that may infect your computer equipment,
computer programs, data or other proprietary material due to use of the Site or as a result of the
downloading of any material posted on it, or on any Linked Site.

In addition, you acknowledge and agree that as a condition of using the Site, you must not:

make comments or submit any content that is or is considered by Sellable Services to be illegal,
unauthorised, contrary to Sellable Services purpose or contrary to any applicable laws and
regulations, and You agree that Sellable Services may remove any such Content;

use any automated device, software, process or means to access, retrieve, scrape, or index our
websites or any content on the Site;

reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works
or adaptations of, publicly display, sell, trade, or in any way exploit the Site or any content
on the Site, except as expressly authorised by Sellable Services;

use any technology or means to access the Site and collect material;

except to the extent permitted by law, modify, adapt, sublicense, translate, sell, reverse
engineer, decipher, decompile or otherwise disassemble any portion of the Site or cause any
other person to do so;

mirror or frame any aspect of the Site or page on the Site except as previously agreed by
Sellable Services;

undertake any action that will impose a burden or make excessive traffic demands on our
infrastructure that we deem, in our sole discretion, to be unreasonable or disproportionate site
usage;

violate the rights of any person, including copyright, trade secret, privacy right, or any other
intellectual property or proprietary right;

pose as any person or entity or attempt to solicit money, passwords or personal information from
any person;

use the Site for any use which is illegal, unauthorised, contrary to Sellable Services'
purpose or contrary to any applicable laws or regulations;

infringe any third party rights; or

bypass measures used to prevent or restrict access to the Site.

We reserve the right to exercise whatever means we deem necessary to prevent unauthorised access to
or use of our website, including, but not limited to, instituting technological barriers, or
reporting your conduct to any person or entity.

19. Marketing and electronic communication When registering, you are required to provide a valid
email address, which Sellable Services may use to communicate directly with you to provide you with
notices, disclosures or other communications relating to the services you have ordered. We may also
send you information about other services offered by Sellable Services, as they relate to products
you have previously purchased. We will not send you promotional materials about third-party products
unless you have explicitly asked us to do so. As required by the Spam Act 2003 (Cth), Sellable
Services will provide a mechanism by which you may ‘opt-out' of the provision of any
such materials by Sellable Services.

You acknowledge and agree that Sellable Services will not be responsible for any damage you incur, or
information you do not receive, as a result of your failure to provide a valid email address.

20. Severability If any provision contained in these Terms of Use is held by a court or tribunal
having jurisdiction to be unlawful, invalid or unenforceable then the validity and enforceability of
the remaining provisions are not affected.

21. No waiver No waiver of any term of the Terms of Use shall be deemed a further or continuing
waiver of such term or any other term. Any failure to assert any right under the Terms of Use shall
not constitute a waiver of such right.

22. No mergerThe rights and obligations of the parties under these Terms of Use will be
continuing rights, obligations, agreements and covenants, and accordingly will not be merged or
extinguished on termination of these Terms of Use for any reason.

23. Governing law These Terms of Use are governed by the laws in force in New South Wales,
Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the
courts of New South Wales, Australia and any courts which may hear appeals from those courts.

PART 1 - ABOUT THIS POLICY

Sellable is committed to respecting the privacy and confidentiality of your personal information.

Sellable must comply with the Privacy Act 1988 (Cth) (Privacy Act), the Australian Privacy
Principles (APPs) included in the Privacy Act and other privacy laws that govern how companies like
Sellable handle your personal information.

The purpose of this Privacy Policy is to help you understand what information Sellable collects and
holds about you and the way Sellable handles that information.

The principles set out in this Privacy Policy will apply to any personal information you provide to
us (including via our website www.sellable.com.au) and to information which we collect about you
from other sources.

We may modify this Privacy Policy at any time. You should review this Privacy Policy periodically so
that you are informed about any changes. We welcome your comments and feedback.

1.2 The short version Most Privacy Policies aren't exactly riveting reading.
Unfortunately, this one isn't any different. That's just the nature of Privacy Policies.
We won't take it personally if you want to just review the summary version below – the
full version is always available for you to read whenever you're suffering from insomnia.

To summarise:

We take the privacy and security of your data very seriously

We recognise that your data is just that, yours, and will endeavour to do everything
in our power to protect it, and keep it safe and secure

There are a select number of third parties that we may disclose your personal
information to, although this will only ever be in the context of assisting you in exploring
your property or loan options

You have the right to request that we delete all information held by us for you at
any time (which we will do, subject to legal and legislative restrictions)

If at any time you feel like we haven't lived up to your expectations, or have
questions about our privacy policy, please feel free to get in touch via [email protected]

In the unlikely event that we don't address your complaint to your
satisfaction, you can contact the Office of the Australian Information Commissioner (OAIC)
through their website www.oaic.gov.au

PART 2 – HOW SELLABLE HANDLES YOUR PERSONAL INFORMATION

2.1 Sellable's legal obligations

As a private sector company providing real estate services and property valuation services, Sellable
is required to comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988
(Cth).

The APPs regulate how Sellable may collect, use, disclose and store personal information and how
individuals (such as Sellable customers) may access and correct personal information which Sellable
holds about them.

If you want Sellable to help you sell your property, we will need to collect and use your personal
information. There's simply no way around that. Not only do we require this information to
comply with various pieces of state legislation (e.g. verification-of-identity (VOI) legislation for
transfers of property) but part of our offering is to advance you a substantial sum of money prior
to your home being sold, so it would be irresponsible business practice and poor risk management if
we didn't unambiguously verify your identity. If you provide incomplete or inaccurate
information to us or withhold personal information from us we may not be able to provide you with
the services you want.

2.2 What information does Sellable collect?

We collect information from you that is necessary to provide you with real estate and property
valuation services. We will only ask you for information that we need to provide you with the
particular service you have requested – no more and no less.

The type of personal information we collect about you includes your name, email address, physical
address and telephone number. If you access any of our services through a social network site such
as Facebook, we will collect limited information provided to us by that social network site, such as
user name, site ID and email address.

We may also ask you to provide information which we would use to verify your identity, including
your date of birth and details of your passport, driver's licence and/or Medicare card.
Additional forms of identification may also be requested if necessary to comply with VOI
legislation.

Finally, we may ask you for information, such as mortgage and bank statements, which we would use
for our internal risk management procedures. This is used to confirm your outstanding loan balance,
help us calculate your upfront payment, and to ensure that your property meets Sellable's
minimum equity requirements.

Since Sellable is all about helping you sell your property, we assume that you are either the sole
owner, joint owner or have a controlling stake in the property you are submitting for evaluation.
Our identity checks and risk management procedures are in place to detect any discrepancies and
ensure that we only deal with the property owners.

While not strictly personal information, we will also be asking you to provide details about your
property (e.g. address, number of beds/baths/car spaces, and an assessment of the condition of
various rooms and fixtures). While we will verify these details independently during physical
inspections, we expect that you will provide complete and accurate information to us so that we can
make an early assessment of the suitability of your property.

We may also collect non-personal information about you including, but not limited to, data relating
to your activities on the Sellable websites (including IP addresses) via tracking technologies such
as cookies, web beacons and measurement software or data relating to survey responses.

2.3 How does Sellable collect your personal information?

We will usually collect your personal information directly from you. For example, we may collect
personal information about you via our website and your use of it, when you chat to us over the
telephone, send us correspondence (whether by letter, fax or email) or when you have contact with us
in person. If you contact our call centre, the service provider that operates the call centre will
collect your information on our behalf.

2.4 How does Sellable use your information?

We will use your personal information for the primary purpose for which it was collected i.e. to
provide you with real estate and property valuation services. We will also use your personal
information to respond to your inquiries, improve our service and communications and to contact you
about other services offered by us.

More specifically, Sellable may use your personal information to:

ensure that website content is presented in the most effective manner for you and
for your device;

combine your personal information with information that Sellable has collected from
its service providers, third parties, cookies or web beacons in order to provide you with a
better or more relevant and personalised experience and to improve the quality of its services
and the services of third parties. For example, we may combine behavioural data we have
collected about you through the use of cookies or web beacons and combine it with your personal
information from requests you send to third parties through our website;

respond to or provide you with service, products, information and assistance that
you request from Sellable;

contact you to conduct surveys, research and feedback about our products, services
or our website;

verify your identity when you register or log into our website and remind you of
your password and username;

help carry out our obligations arising from any contracts entered into between you
and us; and

notify you about changes to our products and services

There are a select number of third parties that we may disclose your personal information to. These
third parties include government departments dealing with property title deeds (e.g. Land and
Properties Information Office in NSW) and identity verification services as well as trusted third
partner agencies and loan providers.

It goes without saying that we'll need to confirm that you're the owner
of a particular property. Part of this process involves sending your name and property details
to the government department in your State which holds property title deeds. We'll also
check whether there are any outstanding mortgages or other caveats on the property.

We are required by law to confirm your identity when dealing with transfers of
property (e.g. VOI legislation). In addition, it simply makes good business sense for Sellable
to do so, particularly when advancing you a substantial sum of money prior to your home being
sold. We send relevant personal information to third party identity verification partners to
ensure that we can unambiguously identify you.

We may also disclose limited personal information to real estate agents or agencies who will assist
us in preparing your property for sale, marketing the property and closing the sale. We may also
disclose limited personal information to other third parties involved in this process (e.g. trades
people, lawyers and conveyancers) so that they can provide you with products or services on our
behalf.

There may be some additional circumstances where we need to disclose your personal information to
third parties. This may be where we are required or authorised by law to do so, or you later consent
for us to use your information for another purpose.

We may share your personal information with a small number of trusted partners which include real
estate agencies and loan professionals. Our trusted partners may contact you in relation to
assisting you in exploring any options you might have in regards to your property or financing needs
and may offer you related products and services.

If you request information from any organisation through our websites, you will need to check their
privacy policy to find out how they handle your personal information. We are not responsible for the
way these organisations collect, use, disclose or handle personal information you provide to them
through our websites.

You can choose to revoke sharing permissions with a third party at any time. Contact us directly and
we'll investigate on how best to accommodate your request.

2.5 Access to your personal information

You have a right to access your personal information that we hold. We will, on request, provide you
with a suitable means of access to your personal information unless there is an exception which
applies under the Privacy Act 1988 (Cth).

Your request to obtain access will be dealt with in a reasonable time. Please note that Sellable may
recover reasonable costs associated with supplying this information to you.

Should you wish to obtain access to your personal information, you can contact our Privacy Officer
(see details below) who can give you more detailed information about Sellable's access
procedure.

2.6 Keeping your personal information up-to-date

Sellable will take reasonable steps to ensure that your personal information which we may collect,
use or disclose is accurate, complete and up-to-date.

If you believe that any of the personal information we hold about you is inaccurate, incomplete or
out-of-date then you have the right to request we amend it. Please contact our Privacy Officer
immediately (see below for details). We will consider if the information requires amendment. If we
do not agree that there are grounds for amendment then we will add a note to the personal
information stating that you disagree with it.

Sellable is obliged by law to retain certain information related to customer identification
procedures and transaction records for at least seven years. However, in general, personal
information is destroyed or de-identified when it is no longer needed.

2.7 Data security

We are committed to ensuring the information you provide us is secure. We have established
safeguards and use reasonable security measures to protect your personal and credit information from
unauthorised access, modification and disclosure. Our employees, contractors, agents and service
providers who provide services related to our information systems, are obliged to respect the
confidentiality of any personal and information held by us. We review and update our security
measures in light of current technologies and we also train our employees to keep information
secure.

At the moment, all your data is held on servers located in Australia. However for technical,
performance, backup and best practice security reasons, we may need to make use of data storage
companies that are owned and exist outside Australia in future. A full list of these companies will
be available from time to time from our Privacy Officer. We will only work with partners who take
your privacy as seriously as we do. When you provide us with your personal information you give us
your consent to store your personal information outside of Australia for the purposes described
above.

Where you have consented to share data with a third party, we will only share relevant personal
information and for that particular purpose. Where possible and appropriate, we will endeavour to
share your information on an anonymous basis, so your identity is not disclosed.

2.8 How to contact us

If you have questions or comments about this Privacy Policy, have questions about how your personal
information is collected or used, or wish to make a complaint about a breach of your privacy, please
contact our Privacy Officer at:

If you make a complaint we will attempt to confirm as appropriate and necessary with you your
understanding of the conduct relevant to the complaint and what you expect as an outcome. We will
inform you within 30 days whether we will conduct an investigation, the name, title, and contact
details of the investigating officer and the estimated completion date for the investigation
process.

After we have completed our enquiries, we will contact you, usually in writing, to advise the
outcome and invite a response to our conclusions about the complaint. If we receive a response from
you, we will assess it and advise if we have changed our view.

While we'd like to think we can answer all your questions and resolve any issues to your
satisfaction, you may not always agree. In that case, or if you think we have breached an APP, you
can choose to lodge a complaint with the Australian Information Commissioner (OAIC) through their
website:
http://www.oaic.gov.au.

2.9 Currency

We may amend this Privacy Statement as our business requirements or the law changes. Any changes to
this Privacy Statement will be updated on our website, so please visit periodically to ensure that
you have our most current privacy statement.