Outage Resources

Contact Us

To operate a generator during a Maintenance Outage, call 1-888-759-6056, then press 2.

For Rotating Outage Group information, call 1-800-611-1911.

For Maintenance Outage updates, call 1-888-759-6056, then press 1.

Outage Glossary

Repair Outage
An outage caused by unexpected circumstances, such as traffic accidents or severe weather. We work to repair these outages quickly.

Maintenance Outage
A scheduled outage that occurs when we turn the power off for routine equipment upgrades. We notify you in advance if you will be affected by a Maintenance Outage.

Major Outage
A large, unexpected outage caused by accidents or natural disasters such as wildfires. We strive to keep affected customers and the media well informed during these events while we work to promptly restore power.

Rotating Outage
An extremely rare, controlled power outage that we enact as a last resort when there is a statewide emergency. Sometimes called a “Rolling Blackout.”