General information about BankID

General information about BankID

Is BankID safe?

BankID is safe. We are constantly working to ensure BankID security. Threats are constantly changing, and this means that good cooperation between banks is necessary. In addition to security, we are concerned with ease of use. These two factors can be difficult to combine, and a lot of resources are put into making BankID both a safe and user-friendly solution.

Remember, BankID is an electronic and personal ID that can be used to sign agreements and to be identified with. Therefore, do not share BankID with others. Consult the bank on how to arrange a joint account or to create users for an account.

Which devices and browsers are supported?

BankID will work on most newer computers and handheld devices that have a browser. Internet Explorer 8 and older are not supported, neither are iOS 5 and 6.

BankID will work on all the most common browsers, but not necessarily on the older versions.

Internet Explorer 8 and older will not work with BankID. These old browsers lack support for modern web technology that the solution uses. It is also not recommended to use such an outdated browser for financial services in view of your own security.

Customers with administrative rights to the PC should upgrade to a newer Internet Explorer version, or use another browser. Customers without administrative privileges on the machine may use BankID on mobile or use another device that supports BankID.

How do I change password?

Login with BankID. Then select "Change Password" in the menu at the top right. Or go to My BankID at bankid.no.

Must I do anything to use BankID?

Your bank provides you with a BankID. After getting a BankID, you log in with your personal registration number, one-time-code from the bank (code chip/security card/app, etc). and personal password. All that is required is that you have a browser (not IE 8 and older) and internet connection.