Smartphone Repair FAQs

Frequently Asked Questions

Most repairs take between 10-20 minutes. We will make sure to give you an accurate estimate of how long your device repair will take once one of our technicians inspects your device prior to repair.

Do I Need to Make an Appointment?

Nope. We gladly accept walk-ins for smartphone repair service. We know accidents happen, and we know how important your device is to your routine. No appointment is necessary, just come on in.

What If My Device Stops Working After My Repair?

Our warranty covers any defects or issues for up to 90 days after your repair, excluding any physical or liquid damage. Read more about our smartphone repair warranty.

Do you repair water damaged devices?

Typically, no. However, if your device can be recognized by a computer or you can still receive calls on it, we can probably fix it. We do offer completely free water damage diagnostics.

What's the difference between a cracked screen and a broken LCD?

Smartphones are made up of two layers, a glass outer screen and Liquid Crystal Display (LCD) underneath. The glass screen is responsible for protecting, viewing, and operating your LCD. The LCD below displays the device's visuals. Smart devices integrate touch screen usability with a high resolution. digital display.

​You can identify whether or not your LCD screen has been damaged by looking for new, out-of-place lines or patterns that appear on the screen, seeing black spots and/or blurred/discolored areas of your screen or a totally black screen altogether.

What about my phone's content & my privacy?

We understand that your smartphone may have sensitive and personal data on it that you may not want others to see. When your property is in our possession, you can trust that your privacy is respected. We are professionals and invading your personal privacy is against our personal and professional ethics.

Can I Book An Appointment Online?

Sure can! Click here to book an appointment with us - however, walk-ins are always welcomed!

Do You Repair MacBooks Or Other Computers?

We do not currently provide MacBook repair.

What payment methods do you accept?

We accept MasterCard, American Express, Discover, VISA, Apple Pay, and of course, cash.