Thursday, 22 March 2012

† Eye see you †

Being a hair bow fiend anyway they were something I really needed in my collectionThought boy did I end up having a bit of an ordeal with them!

I bought 2 sets of bows from different eBay sellers in different countriesand I was rather shocked to see the quality of the items!

Here are my pink set

The major problem with these is on the lower eyeThere is a hard residue on the eye ball that I can't removeIt really messes up the way the eye looks as it's lumpy and blurry

I wanted to cut down on pictures for the blog but there was threads ofhot glue from the production all over, I managed to trim some off but the back is really messy

This is the red pair

The bottom bow is falling forward because the clip was placed too highand so the eye has become too heavy for it and it falls downwards

This one was actually glued shut!There was a real mess of glue with these, one clip was pulling away too

I couldn't believe it!These were the first real "brand" hair bows I had boughtand the quality was so bad compared to the lovely Indie sellers I had bought from

So being British, I took to the customer service department hahaAt first they were shocked to hear about the issue and suggested they couldhave been stored poorly after being received from their productionI sent across all my pictures and I was told these problems mostlypersisted in early batches of the production and they have since fixed the problem

and as a good will gesture they would send me replacements ♥Well, I couldn't have been happier with the outcome! It was so kind of them!

and here is the package they sent me...Replacement bows along with a postcard, badges and a zombie sticker

Since they had no stock of the pink slides I was sent purple insteadI had no problems with this at all! ♥

Over all the quality in comparison is just FANTASTICTotally clean, no excess glue or threads hanging offEverything is still secure too

Here you can see, they are very clean and neat ♪

So I send my thanks to the Kreepsville 666 customer service team for their helpThey were totally awesome in helping me out and I didn't expect such a great response!!

I would also suggest that if you want these bows you do purchase from the webstoreOr if its possible try and find them personally so you can inspect the workI had resorted to eBay because I needed to use PayPal to payI paid much more than I needed to, especially for shipping and look where it got me lol

Though now I don't know what to do with my faulty red bowsThrowing them away would be so wasteful, but they are a mess lolI'd feel bad giving them to someone and even worst trying to sell them hahaI may need to brain storm some creative ideas for them...