Professional Selling Skills

(This workshop also available in mandarin and it can be customized to meet client's requirements)

Have a group of participants? We offer a special corporate rate for corporate clients. Contact us to find out more.

Course Duration

1 Day (09.00am - 05.00pm)

Overview

Many sales people fall into the trap of talking too much. They just can't wait to tell customers all about the features or benefits their product/service will bring or how great their company is without first understanding the needs and desires of the customer which is not the best approach to selling.

This one day extensive sales training program will guide participants towards uncovering the "Right" skill set and mind set a professional sales person should possess. From controlling conversations with customers to asking the right questions to uncover customer's needs, thisprogram will enhance sales staff's ability to connect better with customers, overcome objections and close the sale confidently and effectively delivering commercial objective.

Powerful sales questioning techniques :

The core of this program teaches a more effective and more professional sales approach that primarily depends on asking a series of questions in a specific order that will enable you to find out your customer needs and not only uncover problems, but also ask questions that make thecustomer realize that the problem he has been chugging along with comfortably is now too big to ignore.

Selling to different personality types :

Moreover, Many salespeople also have a single, preferred style of selling and find it difficult to sell to different buyers. They use a strategy of making friends with customers and while this works sometimes, there are certain buyers who just don’t like this approach at all. Part of this program will focus around dealing with different personalities of buyers and how taking this into consideration and adopting a slightly different approach with each customer will help you be more successful and close more sales.

Course Objectives

By the end of this training course participants will be able to :

- Understand what is needed to have both the right skill set and mind set to sell.