Excellent post. As part of a team for a small business, we often get overwhelmed with all the possible options to pursue and have to sit back and evaluate which ones to give priority to. We had to drop social media for the immediate future and I can certainly relate to the post.

New Orleans is only a two hour drive for me - but I still couldn't make it and to think I missed meeting people from two of my favorite companies ....SEOmoz and Comparison Engines/Singlefeed :(

Oh well. Maybe next time!

Looking forward to your post about the eCommerce summit at New Orleans.

"now they are not supposed to sell you anything in addition because a pro membership should be all inclusive?"

Absolutely not. (It would be nice tho ;) ). When we signed up there was talk of video content coming up soon and then several months down the line - the first piece of video content was a paid for product. Not intended to be free for PRO members right from the start (as Scott clarified) - but in our minds an expectation had been set and there was some confusion there and hence disappointment. I hope this helps clarify some of where my stand on it came from.

Yes, I absolutely agree that PRO members are getting over 60% off. In my view point, I was comparing apples to apples when I was looking at the introductory discount over the regular price. I appreciate the insight into the math that went into the discount pricing from your end. We are just on different sides of the 'exchange' and see it differently.

I do appreciate the hard work that goes into the PRO-products. In this instance, I believe an expectation was set when I signed up for the membership several months ago. There was talk of videos and then several months down the line - the first video product is a paid for product. I was taken by surprise. Yes, I do realize now that this video series is not the same as the video content we were told about and although SEOmoz didn't intend to set the expectation this way - it happened that way because of the common word 'video'.

All said and done - I am still a happy member and I will even buy the videos. Darn! :)

I would have to agree with SEO Practices and King. I thought it would be free for Pro members. Infact, I went back to check the email update you had last sent about the video training for Pro members. Ofcourse, I had missed the part about discounted for Pro members in the email. :) I scanned it and the sub headline was 'PRO Video coming soon' and assumed the video series was free for Pro members.

The email talked about free access for PRO members to download the first chapter. Is this available as yet?

And, I noticed in the first week - the discount for non-pro members is 40% and for PRO members its 25%. I have to say that was disappointing. Sorry, when it comes to numbers....I just have to check the percentage gain/loss. :)

Having said that - do I see value in the PRO membership despite this? Absolutely. :)