Assessment Summary

Northside Auto & Truck was established in 2000 by John Mason with the goal of providing honest, convenient, high quality auto repair. Our evaluation of this RepairPal Certified shop confirmed that John and his crew are providing exactly that. Our review of their most recent customers revealed a team of professionals who are providing great customer service. This team was described as polite, fair, knowledgeable, and accommodating. John, the owner, is an ASE Master Technician who holds his staff to the same level of professionalism that he strives to achieve. He provides very high quality shop management and automotive technical training on an ongoing basis for his staff members to help ensure that your experience is a great one. This training, coupled with the necessary automotive tools and computer diagnostic equipment allow them to professionally handle a wide range of repairs. These repairs are backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

For over 15 years, Northside Auto & Truck Service has provided motorists in the Watertown, WI area with quality auto repairs and services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives. After market warranties are serviced and accepted at Northside Auto & Truck Service for added convenience.

For a high-performing vehicle, trust Northside Auto with your car, truck, van or fleet. We also service aftermarket warranties for your convenience.

I have no trouble at all with them I have been going to them for years. We get flyers for deals which we give to our friends if I don't need anything done when they come out so they can take advantage of the deals. They have loaner cars for you in case the repairs take longer than expected. They are friendly, and always let you know what is going whether it be an oil change or their 21 points inspection if they find anything wrong they will call you and let you know.

I like them because they don't pressure and let me know everything that's wrong and don't pressure you for you to get a quote right away. They're friendly. I appreciate Ryan in the front, and John Mason.