This was our first trip to Europe for my 18 year old daughter and me. We traveled by train and loved the location of this hotel. The hotel is family run, staff was extremely friendly, spoke English, made conversation. We were given wonderful directions, information on how the waterbus system works, how to get to Murano Island, where to eat. The rooms are clean and quaintly decorated in Venetian style with fabric wall coverings, matching bed spreads. We loved the location because we were directly opposite the waterbus stop, train station, shops, restaurants. We highly recommend this hotel. Enjoy!