Stay connected with the latest technology.

Telecom. Simplified.Simplified Communications will consult with your organization to discover the best telecommunications solutions including voice services of all formats, internet services, and television. With our strategic partnerships, we represent virtually all major carriers, allowing us to provide you with an unbiased experience that will take your business towards your business goals, with no additional fees.

Your business may be overspending on telecommunications costs. According to Gartner Research, billing errors could represent as much as 14 percent of telecom spend. Telecom consulting firms have reported that billing errors were discovered in 81 percent of their client base – in multiple cases exceeding 20 percent of invoice. Yet 85 percent of companies do not audit their telecom bills, but simply pay them in full.​In order to shed light on your business’ telecom expenses – and reduce costs – ensure that anyone handling your telco accounts has Key Performance Indictors (KPIs) that match growth strategies. In addition, regularly review needs and usage in International calling costs, handset/hardware costs, and data consumption and charges. Conduct an internal audit to review historical pricing and review the presence of unused products/lines that are incurring charges. Audits can uncover things like:​

Billing errors such as incorrect call rates and overcharges

Being locked into an outdated plan because of contacts

Misuse of hardware

Unused services for which you are still paying

​On an ongoing basis, consider current products and which will be the best fit and which will reduce costs and maintain or improve operational efficiencies. You won’t be able to realize telecom cost reductions by being complacent, but Simplified can help by performing a full audit to identify problems as well as opportunities.

​Whether your company is B2B or B2C, 10 employees or 1,000, communication is an essential component to your success. That’s why it’s important to carefully consider your decision to choose a new business phone system.

There are three main types of systems:

Private Branch Exchange (PBX): these systems operate through phone lines, but because digital technology has almost completely replaced analog, PBX isn’t available to companies that don’t already have a system in place.

Internet Protocol Private Branch Exchange (IP-PBX): this system switches calls between Voice over Internet Protocol (VoIP or IP) users on local lines, while allowing all users to share a certain number of external phone lines.

​Voice over Internet Protocol (VoIP): VoIP connects calls via the internet through a browser on your computer. Because it’s a softphone, VoIP eliminates the need for traditional or SIP phones.

​Each of these options provide pros and cons, which you can learn more about by downloading the Simplified guide to business phone systems here.

Most mobile consumers today use 3G or 4G/LTE networks. Introduced to the public in 2001, 3G ushered in the smartphone era, while 4G/LTE, introduced in 2009, provided the high-speed connections that make it possible to stream high-definition video on our phones. The next generation, 5G, is expected to be available through some carriers as early as late 2018, with expanded access expected in 2019.5G is projected to bring three main benefits:​

Faster speed: Data transfer speeds are projected to be about 10 times higher with 5G than is possible with 4G.

Shorter delays: 5G should reduce the brief lag time from when data is sent to when it is received (known as latency), making it possible to watch high-speed virtual reality video, among other things, with no delays or glitches.

Increased connectivity: Cell towers equipped with 5G technology would have greatly increased capacity over 4G/LTE, which means more people — and more devices — should be able to communicate at the same time.

Losing internet connection can be a disaster for any business. Comcast Business now offers Connection Pro, which is an internet add-on for small-to-medium sized businesses that keeps business functions going during outages caused by power failure or network disruption. In any catastrophe, the Connection Pro will keep your business working for up to eight hours.Comcast Business Connection Pro gives small businesses the peace of mind that they’ll stay connected and keep their business moving forward.