Seems that be banned from this forum is very easy... surely easier than receive some help I think...
My brother after 60H of ticket dont receive yet some comunication from support: not bad considered that we talk about money problems.

I think that this can give to all the measure of value of Cryptic/Perfect World companies.

I see nothing in either post that would lead to being banned, unless you can be banned for ignorance.

The guy never actually went to get his ship from the shipyard.

Dunno 'bout the sale though, it seemed to work fine for me.

Addendum:
Actually, Google shows he was spamming threads and posts ranting about STO stealing C-Points, which have since been deleted. The post count apparently will retroactively be lowered for deleted posts.

After a week (7 days for a cryptic problem) they say I buy 2 more ships slots and the ticket is closed.
I never clicked on that. I dont need them too: i never buy a fed ship so they are a complete waste of money.
I cant verify too in log considered that I dont know where watch on site/store for a buy log with cryptic points.
I want a refund of that junk or at least the ship I clicked for.

As always we havent tools for support what I do (log, etc) and they are free to steal my money.

After a week (7 days for a cryptic problem) they say I buy 2 more ships slots and the ticket is closed.
I never clicked on that. I dont need them too: i never buy a fed ship so they are a complete waste of money.
I cant verify too in log considered that I dont know where watch on site/store for a buy log with cryptic points.
I want a refund of that junk or at least the ship I clicked for.

As always we havent tools for support what I do (log, etc) and they are free to steal my money.

Dude it;s called a chargeback. if you were serious about "them sealing your money" that would have been your next step.