User:Karen Muller

Karen Muller is ALA Librarian and Knowledge Management Specialist. Karen came to the ALA Library after 14 years as Executive Director of ALCTS and LAMA. This means she's seen all the "'Net" presences, starting with the Gopher.

The ALA Library responds to some 7-800 inquiries a month, more than half of which come via e-mail, or by phone.