2016 Review of ROJoson Medical Clinic Consultation with Appointment Time After One Year of Implementation In February 2, 2015, I wrote the following: ROJoson Medical Clinic Consultation with Appointment Time February 2, 2015 On my 66th birthday, I have decided … Continue reading →

Year-end 2017 Summary Report As I completed my last clinic for the year (December 21), here is a summary report on the performance of my booked appointment time system in ROJoson Medical Clinic for 2017. 1. I was late … Continue reading →

Backgrounder: I started with a target of no more than 90 minutes waiting time from booked appointment time in February 2016. I changed the target to no more than 75 minutes in May 2016. In October 2016, I changed the … Continue reading →

Samples of Apologies August 23, 2018 – My apology goes to LRevilla; CBurillo; RFigueroa; TFlores; and YJaure who waited for more than 60 minutes from their booked appointment time (16, 16, 16. 11 and one minutes longer). It is my … Continue reading →