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Workfront

By Workfront

Clarizen

By Clarizen

DeskAway

By Synage

Software ComparisonWorkfront vs Clarizen vs DeskAway

Save time and effort by comparing these leading Project Management software.
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DeskAway

Free Trial Availability

Workfront

Clarizen

Project Management

DeskAway

Project Management

Most Favorable User Review

Workfront

Professional Services Automation (PSA)

9

Stuart Gordon

Mar 25, 2016

Great work management software that is customisable and easy to use. The user interface is mostly intuitive, and is attractive.Since we started using Workfront, visibility of project progress has been dramatically improved across our Professional Service teams. I traffic manage the workload of six teams, each with members distributed across the EMEA region and Workfront is the tool that has enabled me to manage this effectively, gradually improving processes, and hence efficiency.Document storage and Centralised communication have helped improve efficiency both within teams and across teams, and post-project reporting has helped refine processes.

Pros :

It is extremely easy to use, and the ability to create custom fields and forms enables me to track the metrics that matter to me.

We have developed an end-to-end workflow from client request for scoping, to raising SOWs, to project delivery and post-project reporting.

Resource grids that enable me to see how much work each team member has on by day, week or month, and how that rolls up to the team level. I have visibility of who is over-allocated, and who has the capacity for extra work, enabling me to re-allocate work to load balance the team. The granular nature of this data is drawn from task level information on duration and effort, and this is vital as many projects are very quick turnaround (3 days), and often assets arrive late, or requested dates change at the last minute, so I need to quickly be able establish what is achievable, and adjust things to ensure both then client and team members are happy. Work front has been the best tool I have used in helping me achieve that.

Great customer support.

Cons :

Reporting using charts should be improved - I currently export a few complex reports to Excel in order to create the charts that I need.

The Resource Grids, while excellent, use Flash rather than native code, and hence can be slow to load.

Clarizen

Project Management

8

Marcus Odum

Feb 3, 2016

Clarizen offers a complete project management solution for small to mid enterprises. It is a well-planned, well-built system with nominal quirks.

Pros :

Clarizen is highly extensible, and scalable.

The interface is clean, and they can support any methodology you throw at it: waterfall, agile, etc.

Nearly every field is either editable or customization, and integration with Jira and Salesforce really set the tone as a 1-2-3 PSA solution.

In addition, the support is great.

There aren't too many SaaS solutions out there that actively listen to their customers like Clarizen.

Cons :

There are a few quirks. As a PM on the go, you are not going to be happy with the Android app.

Also, you will need the Enterprise version at the minimum to get the custom features needed to assimilate Clarzien truly into your PMO.

DeskAway

Most Favorable Critic Review

Workfront

Professional Services Automation (PSA)

75

Megan Julia , Project Management

Wednesday 30 May 2012

AtTask is not only a project management solution but it is also a collaborative one. They provide Software as a Service that makes use of a social media platform to improve knowledge workers’ organizational, operational and management skills. They are a multi-award winning project and work management solution provider whose aim is to empower organizational staff through improving their accountability, visibility, empowerment and social collaboration through our software.

Clarizen

Project Management

75

Megan Julia , Project Management

Tuesday 25 March 2014

The application is user friendly and is even available for use in mobile phones. It is also very secure ensuring that there are no risks that your work will face. It has many apps integrated in to it that will help you manage your projects effectively.

DeskAway

Project Management

75

Finn Orfano , Bright Hub PM

Wednesday 06 July 2011

Upon learning of DeskAway I thought, "What a nice idea, but I do not have the time to learn something new." To my surprise, DeskAway is very simple to understand and implement. Within a matter of an hour, I was completely set up, had three projects entered and was ready to go. Once you find that you like the product, you can upgrade at any time. The charges for the product are reasonable for what it offers. There are several subscription plans to fit your project needs.

Most Unfavorable Critic Review

Workfront

Professional Services Automation (PSA)

38

Minal from M Squared Engineering, LLC , Software Advice

Sunday 01 December 2013

Ease-of-useThe ease of use for timesheet input for employees was so-so. The ease of use for billing/invoicing was very difficult.FunctionalityIt met our needs for for time tracking. It didn't for invoicing/using overhead rates, etc.Product QualityIf you are in IT, it's probably good. I'm very disappointed in anaconda version not meeting our needs.Customer SupportIt was great when they were charging us an extra fee per year for support. After that, even if we found a bug (and we found a lot), it was very difficult getting answers quickly; it took days of back and forth.Likes BestI like that it's cloud-based.Likes LeastIt's difficult to get set up, but it's geared more for IT/software than for professional service/engineering. They increased our annual renewal rate by 700% and gave us less than 2 week notice to renew. You can't see the budget hours easily when viewing the tasks or logging time. You have to dig to find the information. Reporting is not slick enough for our industry.RecommendationsMake sure you can set up your overhead rates/billing rates as needed.

Clarizen

Project Management

20

Anonymous contribution , GetApp

Wednesday 14 October 2015

Yes it is project management but the way licensing works along with a lack of customization (I just want to see the tasks I am assigned) make this tool the most convoluted and stressful part of my job. Why can't I receive an email when I have a new task? I can't pin open the sidebar navigation so i am constantly opening it to figure out what I need to go to. Document management is atrocious.

DeskAway

Project Management

20

Alec Tolivaisa , GetApp

Friday 01 August 2014

My company switched from BaseCamp to Deskaway six months ago and it has been a major hassle every week to maintain. When we are assigned to do something, my co-workers and I have to create a "Milestone", then a "Task List" then a "Task." Pretty much, we have to enter an assignment THREE TIMES to log it. Also, the calendar doesn't show you when a task starts, it only shows when it's due, something BaseCamp did. When my boss sent issues to me, I did not receive emails which the system is suppose to do, plus they did not show up on my calendar nor on my home screen. I almost lost my job because of this. I've tried using shortcuts to reduce the time I spend each week entering tasks in the 8 projects I'm in charge of, however they did not meet my supervisors' standards, so I'm stuck wasting 2 hours every week entering the same tasks every single time. The shortcut I used was a "recurring task." This is might be a good tool for management, however your employees will absolutely hate it and you in turn.

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