Communications Assistant (Targeted Aboriginal)

Applications are limited to Aboriginal persons or Torres Strait Islanders, who are 'eligible persons' for the purposes of Government Sector Employment Rule 26. Applicants are required to cite their Aboriginality when they apply.

Join an energetic and friendly team dedicated to saving lives and helping the NSW community. We'll provide you with on the job paid training and opportunities for career advancement in an organization that values and supports its staff and the vital services
they deliver.

As a Communications Assistant you will be receiving, recording and quickly progressing emergency phone calls made to Triple Zero (000) while providing first aid advice over the phone and reassurance to distressed members of the community.

You will be the first contact for callers in emergency situations and must be able to handle stressful situations with maturity, empathy, calmness and accountability.

The salary package range for the Communication Assistant position is $59,834 - $68,808 including shift allowances and superannuation. In addition, NSW Ambulance will offer you work/life balance, 5 weeks annual leave per year of service and generous salary
packaging options.

If you are resilient, available for shift work, with an ability to touch type a minimum of 30 words per minute and are looking for a career rather than a job, please read the Communications Assistant
information sheet and for more information about the role review the role description
here.

If you're interested in attending our information session for the Control Centres we are running two in Sydney from 6pm on Monday 19th and Tuesday 20th March 2018, please email Ambulance-Recruitment@health.nsw.gov.au with your name and preferred date for
more details.

Please be advised Control Centre positions are not a stepping stone to Paramedic positions. They require different skills sets and have two separate recruitment pathways.

Applicants who are successful in gaining employment as a Communications Assistant must complete Control Centre Assistant training and mentoring followed by 6 months independent practice as a 000 emergency call taker before being eligible to apply
for or transfer to other positions within NSW Ambulance.

How to Apply:

Submit a current and relevant resume

Address the selection criteria - this will be reviewed and will count towards your application

Provide the names of 2 referees – referees must be either past or present supervisors/managers.

Provide your confirmation of Aboriginality. You can choose how you do this, which may include any one of the following ways:

Letter from a Local Aboriginal Land Council or other recognised Aboriginal organisation, or

Two written Aboriginal Community references, or

Evidence you have held or are working in an Aboriginal identified or targeted role within government, or

A statement (250 words maximum) about your Aboriginal heritage, including your community ties and how you are accepted as an Aboriginal person by the Aboriginal community, or

A statutory declaration - for guidance, refer to NSW Health's 'Stepping Up' web page which also has information on citing and corroborating your Aboriginality.

Next Steps:

The selection process will involve online testing, an interview and assessments.

If your application is successful, you will be sent a link to your online testing after applications close.

Please click here for information about the recruitment and selection process. To better understand the role and expectations and to ensure this role is right for you, please ensure you have
read this document and the position description before applying.

Applications close by 11:59pm AEST Wednesday 21st March 2018

We are committed to Equal Employment Opportunity, Ethical Practices and the principles of Cultural Diversity.

Applications are limited to Aboriginal persons or Torres Strait Islanders, who are 'eligible persons' for the purposes of Government Sector Employment Rule 26. Applicants are required to cite their Aboriginality when they apply.

Join an energetic and friendly team dedicated to saving lives and helping the NSW community. We'll provide you with on the job paid training and opportunities for career advancement in an organization that values and supports its staff and the vital services they deliver.

As a Communications Assistant you will be receiving, recording and quickly progressing emergency phone calls made to Triple Zero (000) while providing first aid advice over the phone and reassurance to distressed members of the community.

You will be the first contact for callers in emergency situations and must be able to handle stressful situations with maturity, empathy, calmness and accountability.

The salary package range for the Communication Assistant position is $59,834 - $68,808 including shift allowances and superannuation. In addition, NSW Ambulance will offer you work/life balance, 5 weeks annual leave per year of service and generous salary packaging options.

If you are resilient, available for shift work, with an ability to touch type a minimum of 30 words per minute and are looking for a career rather than a job, please read the Communications Assistant information sheet and for more information about the role review the role description here.

If you're interested in attending our information session for the Control Centres we are running two in Sydney from 6pm on Monday 19th and Tuesday 20th March 2018, please email Ambulance-Recruitment@health.nsw.gov.au with your name and preferred date for more details.

Please be advised Control Centre positions are not a stepping stone to Paramedic positions. They require different skills sets and have two separate recruitment pathways.

Applicants who are successful in gaining employment as a Communications Assistant must complete Control Centre Assistant training and mentoring followed by 6 months independent practice as a 000 emergency call taker before being eligible to apply for or transfer to other positions within NSW Ambulance.

How to Apply:

Submit a current and relevant resume

Address the selection criteria - this will be reviewed and will count towards your application

Provide the names of 2 referees – referees must be either past or present supervisors/managers.

Provide your confirmation of Aboriginality. You can choose how you do this, which may include any one of the following ways:

Letter from a Local Aboriginal Land Council or other recognised Aboriginal organisation, or

Two written Aboriginal Community references, or

Evidence you have held or are working in an Aboriginal identified or targeted role within government, or

A statement (250 words maximum) about your Aboriginal heritage, including your community ties and how you are accepted as an Aboriginal person by the Aboriginal community, or

A statutory declaration - for guidance, refer to NSW Health's 'Stepping Up' web page which also has information on citing and corroborating your Aboriginality.

Next Steps:

The selection process will involve online testing, an interview and assessments.

If your application is successful, you will be sent a link to your online testing after applications close.

Please click here for information about the recruitment and selection process. To better understand the role and expectations and to ensure this role is right for you, please ensure you have read this document and the position description before applying.

Applications close by 11:59pm AEST Wednesday 21st March 2018

We are committed to Equal Employment Opportunity, Ethical Practices and the principles of Cultural Diversity.