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HBOK 1-047

Applying the Toyota Production System to a Healthcare Organization: A Case Study on a Rural Community Healthcare Provider

Author(s)

Kevin F. Collins; Senthil K. Muthusamy

Source

Quality Management Journal

Topic

Performance Improvement

Abstract

Over the years, the Toyota Production System (TPS) has evolved from a manufacturing concept to a participative design for large scale change management. TPS can be a powerful intervention technique, even in industries like healthcare that are unaccustomed to such advanced production techniques. The process of applying TPS to a healthcare organization is described, and the challenges, problems, and outcomes are analyzed. Remedies for enhancing the success of TPS implementation are addressed.