SHIPPING COSTS

Orders placed after 4pm will not be dispatched until the following day.

Next-Day delivery incurs a charge of £4.50 and is shipped using Royal Mail 24.

Please note that orders placed after 5pm on Friday or over the weekend are not processed until Monday morning. Any next day delivery on orders placed over the weekend will be processed and dispatch on Monday, and delivered on Tuesday.

Orders placed for six or more items qualify for free next-day delivery via DPD.

Channel Islands, Isle of Man2 Working Days via DPD delivery (at a shipping charge of £5.95)

Republic of Ireland

3 Working Days via Royal Mail (at a shipping charge of £7.50)

Eastern EuropeOrders will take 3 working days

Western Europe

Orders will take 7-10 working days

Rest of the WorldOrders will take 10-13 working days.

FREE RETURNS VIA ROYAL MAIL

Returns allowed up to 30 days after purchase (subject to terms and conditions as below)

Please note, our free returns service is available to UK Mainland and Northern Ireland customers only.

We now offer a free returns service! If you wish to return your shoes to us for either an exchange or refund, please go to this link here to process your free returns label.

When entering your details, please note that in the ‘Order Number’ field, please put your order reference number, for example #600000111 (you can find this on the top left-hand corner of your invoice). Then just print and attach the label to the parcel, and you can ship the shoes back to us!

We provide a free Royal Mail returns label with your order. If this is not used when sending your order back to us, we will not be able to refund your postage costs.

TRYING ON:

We kindly request that all footwear is tried on with hosiery.

Only try the footwear on carpeted floor, hard floor will mark the outer sole.

HOW TO RETURN YOUR ORDER:

Complete and detach your returns note (goods cannot be returned without this information)

Enclose it together with your returned item(s), inside the original packaging and shoe box.

Unless you are using the free returns service, please send your order back to us via recorded delivery. Remember to retain your proof of delivery until the item(s) are refunded on your statement, as this enables you to trace your return.

Exchanges: indicating the style and size you wish to exchange your return for. Please refer to the returns policy to ensure that your return is accepted for a refund or exchange.

For a full list of our terms, conditions, and returns policies please click here.

Paradox London is an occasion, bridal and wide fit shoe designer. We revolutionised the market back in 2002 with a range of stunning designer wedding shoes which offered a comfortable option for brides walking down the aisle without ever skimping on style or fashion. We believe that high fashion shoes should be available to all women no matter their budget or location. This is why all of our highly comfortable and fashion forward shoes are available in over 35 countries worldwide, allowing women everywhere to feel stylish, on trend and enjoy comfortable shoes at affordable prices!