Taking Roku Customer Service To Find Out The Type Of Roku Remote Your Roku Device Supports

It is extremely important for you to find out as to which Roku remote your Roku device works with. There are two types of Roku remotes available on the market, and you can easily find out the remote you have by going through the steps given below.

To answer the question of ‘what type of remote control does my Roku device use’ depends upon the Roku device you own. There are two types of Roku remotes available on the market right now, and you could have one of these. Two remotes are:

Standard IR (Infrared) Remote.

Enhanced ‘Point-Anywhere’ Remote.

There are some obvious differences between the two remotes, which we will discuss here below, so pay attention to the below-mentioned information to have a clearer perspective as to which remote does your Roku device works with.

Standard IR Remote:

Standard IR Remotes make use of invisible Infrared (IR) light to transmit signals once a button is pressed on the remote. In order to operate your Roku device properly using a Roku remote, you will have to place the remote in such a location where there is no hindrance between the device and the remote. Also, make sure that the front of the Roku device is clearly visible to you because the receptors are located at the front of the device.

If you want to confirm whether you have a standard IR remote or not, you can open the battery compartment and look for a pairing button. If there isn’t any pairing button given in the remote, then you are using a standard IR remote.

Enhanced ‘Point-Anywhere’ Remote:

Now, this remote is a lot more advanced than the Standard IR remote, as it doesn’t have to be pointed directly at the Roku device to work. You can press the button on this remote regardless of its position. This remote allows you to install your Roku device in a cabinet with a door. Alternatively, you can place the device behind the TV.

Enhanced ‘point-anywhere’ remotes will try to make a connection with your Roku device through a process known as ‘pairing’. If you want to confirm whether or not the remote you have is an enhanced ‘point-anywhere’ remote, then open the battery compartment followed by checking if there is a ‘pairing button’ given on the remote or not. If there is, then the remote is, in fact, a ‘point-anywhere’ remote.

There are some other things as well, which you can check while trying to determine if the remote you are using is an enhanced remote:

Do you have a Roku streaming stick: You will get a Roku Enhanced ‘point-anywhere’ remote with all streaming sticks given they are typically installed out of sight.

Does Roku remote come with voice support? If you see changes appearing on the screen after you send out voice commands to the remote, then you are using a Roku Enhanced Remote.

Does your Roku remote come with an inbuilt headphone jack? If you are able to connect headphones to the Roku remote for private listening, then you are using an Enhanced Remote.

Roku Enhanced Remote with Buttons for TV Power and Volume

A few Roku devices come with a Roku Enhanced Remote with power and volume buttons. If you are not sure whether you have this type of Roku remote, then you will have to look for the power button on the remote and volume button on the side of the remote.