When I first ordered the email said it would ship within 10 days, I needed it within 3. I emailed through the website to see if I could get the shipment expedited and received an immediate response. They weren't able to guarantee anything but I ended up getting the chair the next day so this was perfect.

Chair is exactly what we needed after my Mom had her first knee surgery. When she had the second one done 3 weeks later she came straight home and was able to quickly get back to being able to use the shower.