The numbers don't lie, and what they say can be powerfully convincing. Numbers can
be especially powerful in the field of human resources, where statistics
like Return on Investment (ROI) can be difficult to measure. This is the
case study of one company that hired jobEQ to help them hire 26 sales
people. Not only did we hire the new sales team, but we also got the numbers
for ROI, and they spoke volumes...

The company chose jobEQ for several reasons. Suppose you hire some excellent employees,
and your staff turnover gets reduced by 10 percent. This would translate into hiring and training
maybe four fewer people the next year. Better staff would also mean happier
customers, and a reduction of complaints (not to mention reducing the
indirect costs of unhappy customers). This means your organization would
save at least $35,000 in reduced hiring, firing, training, and complaint
costs. This does not even take into account other costs, such as lost
information, stress (losing productivity) of other employees, etc. Some
studies in Europe and the United States conclude that the average cost
to replace a manager lies around $60,000!

Nice theory. But what is the reality?

For this particular company, the consultant implemented our "Hire for Attitude" mantra.
He used iWAM's model of excellence technology to determine which were the important motivation patterns and to help the company to redesign the recruiting ad
using iWAM's suggestions concerning motivating language. Given this company's reputation and brand,
normally about 100 people react to their job ads. With the redesigned campaign,
more than 300 candidates responded of which 120 persons were tested using iWAM.

Using jobEQ's tools also helped accelerate the recruiting
process: our tools cut into half the time needed for the candidates that were
invited for selection. With the new recruiting process bringing objective criteria, both the HR staff
and the Sales staff agreed on the candidate (to hire or not). iWAM's reports pointed out
that given the kind of job, in ideal conditions, the salespersons would
stay between 2 and 3 years on average. After that period, they would either
get a promotion inside the company or go elsewhere. In reality, using iWAM reduced
staff turnover by more than 62 percent.

Cost of working with jobEQ - 13,500 Euro
This included (1) making a Model of Excellence,
(2) the consulting fee of the certified iWAM consultant and
(3) using the jobEQ software for testing candidates and ranking them against the model.