Patch updates using SMS 3.0

Hello,I've read the install procedures for the msi pack and it states simply use msiexec.exe /p client.msp /qn, it fails everytime on any OS... any ideas? errors like cannot access c:\config.msi, application hung, etc...

Product: hp OpenView service desk 4.5 client - Update '{985B1980-5C2B-4D2F-BF84-75B3CD2C91EF}' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support...

Re: Patch updates using SMS 3.0

Think I've narrow'd it down to msi installer issue and the fact drive letters have changed in the production world... msicuu2.exe was a fix suggested, bad idea in my opinion, used on T&D and ended up reinstalling everything, not once, but 4 times... just in case I was the culprit...Any other ideas anyone?