Petco Launches Cashierless PetCoach Store

Petco Launches Cashierless PetCoach Store Petco’s new store, PetCoach, resembles a cross between a veterinary hospital and a grooming salon with the convenience of Amazon Go. The first PetCoach location made its debut in San Marcos, California, last week. Shoppers can pay a monthly fee of $9 to access an array of discounted PetCoach services. Perks include free on-site vet visits, grooming, training, nutrition consultationand day care and dog walking, to name a few. The mobile app and website are closely integrated. You can even get virtual access to veterinarians. There are no dedicated cashiers or registers. “Pet coaches” assist shoppers through scheduled appointments or check them out via iPad minis. There are plans to integrate aspects of the PetCoach concept into regular Petco stores across the U.S.

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