Indirect Lending Specialist (Underwriting)

The Indirect Consumer Lending Specialist is responsible for timely and thorough analyses of loan requests to determine compliance with credit union lending policy and guidelines. Based on lending authority, this role is responsible for collecting and analyzing member and application information for the approval, counter, and denial of indirect loan applications.

They evaluate the appropriate indirect products for the borrowers, while ensuring the quality of the loans are compliant with state and federal regulations and procedures. The Indirect Consumer Lending Specialist is responsible for pro-active communication with dealers, including discussing and remediating application anomalies, confirming receipt of stipulated documentation, addressing questions or determining and proposing possible adjustments to meet credit union guidelines. The Indirect Consumer Lending Specialist works with Dealer Relationship Managers to sell and educate the UWCU Indirect program to dealerships on the CUDL platform, and build and enhance relationships between the two organizations to provide superior service to our membership.

This person is skilled in effective communication with dealers and other credit union team members. This is an advanced lending position which requires a strong knowledge of credit union guidelines and programs and is responsible for mentorship and education of Lending Specialists who are new in role.

The schedule includes a rotating 40 hours per week working from home and the corporate office from 8am 8pm. The following is an example of the rotating work week: Week 1 (office): 8am-5pm Week 2 (home): 9am-6pm (10am-4pm Saturday) Week 3 (home): 10am-7pm (9am-5:30pm Saturday) Week 4 (home): 9am-8 pm (4 day work week)

This position must effectively carry out the essential duties of this position in a manner that consistently demonstrates the core values of the organization in a positive manner.

g. Works collaboratively with Consumer Loan Processing to resolve questions, verify income, and deliver final approvals. Pro-actively contacts dealers once stipulations are met to complete the loan closing, and helps facilitate the resolution of incomplete contract packages in contracted deals.

h. Manages incoming calls from dealers, Dealer Relationship Managers, other departments and the ACD Group Extension.

Provides education and answers to questions concerning applications, credit programs, documentation, and allowed maximums. Promotes a "one and done" attitude to provide superior service to new and existing members through our dealer partners.

b. Actively seeks opportunities to educate dealers on the UWCU Indirect program including membership eligibility, maximum terms, credit tiers, back-end maximums, documentation requirements, placing a new application vs. amending a current application, and what loan types may or may not fit our program.

c. Leverages relationships with dealers by pro-actively following up and notifying when stipulations are met and applications can be contracted. During assigned times off queue, follows up on recent applications with dealers to determine whether UWCU will get the loan and if not, why another lender received it.

d. Actively promotes and sells UWCU Indirect program during dealer visits conducted with Dealer Relationship Managers at least once a month. Helps explain our indirect program, highlights the unique aspects that set UWCU apart, and asks for additional business.

e. Shares ideas to streamline processes for dealers such as Smart Approvals and Smart Fund as a benefit to using UWCU as a more frequent partner.3) Team Contributions- 20%

b. Identifies opportunities of the Indirect program and works with the Consumer Lending Operations Manager, in collaboration with the Indirect Lending Sales Manager to create effective and appropriate solutions to match the UW Credit Union lending philosophy and Core Values.

c. Effectively contributes to the success of the department through effective interdepartmental communication and education.

d. Exhibits professionalism in dress, language, and tone and demonstrates flexibility to meet the needs of the team.

e. Assumes responsibility for own development through training, collaboration and teamwork.

Takes initiative to assist with organizational projects or trainings. Actively participate and take lead in team meetings and department activities.

f. Provides guidance regarding the Indirect program and guidelines, underwriting decisions, and exceptions to guidelines to other UWCU staff including, but not limited to: Consumer Loan Processors, Lending Specialists, branch or Member Solutions.

g. Educates and mentors new Indirect Lending Specialists on computer systems and programs, the credit union Indirect program and guidelines, and dealer communication expectations.

Qualifications

Qualifications

To perform this job successfully, an individual must demonstrate regular, predictable attendance and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The individual must be able to successfully pass background checks.

Must complete annual training and compliance in accordance with all UW Credit Union Fair Lending Policies and Guidelines including, but not limited to, the Equal Credit Opportunity Act, The Fair Housing Act, and the Home Mortgage Disclosure Act.

Must have a valid state of Wisconsin Driver's License and clean driving record.

Must maintain a valid license and vehicle liability insurance in the minimum amounts required by law. This information must remain current and on file with Human Resources.

This individual must have the ability to travel and work in various locations throughout the credit union network, and work in a remote function from home as needed.

Education

Associates' degree in business or a related field required, Bachelor' degree desired.

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VIEW JOBS11/18/2018 12:00:00 AM2019-02-16T00:00Join the winning team at First Business as a Credit Administration Specialist!
First Business is a locally managed successful, entrepreneurial, and growth-oriented financial services company that specializes in focused financial solutions for businesses, key executives, and high net worth individuals through its operating companies. Our companies specialize in Commercial Lending, Treasury Management, Trust & Investments, Private Banking, Asset-based Lending, and Equipment Finance.
We are a growing company with opportunities that are vital to the operations and success of the company. We see our growth strategy as an opportunity to not only increase our market presence, but also to add top talent to our team of professionals.
The Credit Administration Specialist is responsible for the preparation of various reports utilized in the credit area and reported to Board, preparation of loan committee minutes, distribution of loan committee packets, management of the appraisal ordering process and various other tasks within the credit department
Specifically, as a Credit Administration Specialist you will:
* Work closely with Director of Credit Administration and Chief Credit Officer on ad hoc reports and other credit tasks as appropriate.
* Manage the appraisal ordering process between the lending staff and the third party appraisal company that we use for appraisal reviews.
* Responsible for boardbook distribution for Loan Committee to include all applicable loan presentations and reporting requirements.
* Responsible for preparation and maintenance of various reports that go to Loan Committee, Management Attention Review Committee or Board of Directors.
Requirements:
* Two years of Executive Support or Office Administration.
* Strong proficiency with technology, with the ability to pick up on new technologies quickly, and experience with general business applications and equipment.
* High level of detail orientation.
First Business Financial Services, Inc.MadisonWI

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