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I read an article recently that included this phrase. It really jumped off the page at me, because I am hypersensitive to people who make commitments and fail to come through.
Don't get me wrong. It's not like I've never let people down against a commitment, but I have a pet peeve with people who do this habitually. It causes me not to trust their ability to follow through, and it makes me hesitant to accept their commitment in areas that matter.
"I know she says she wants to volunteer ...

We all know that firefighters are tasked with running into live fires. It is an insanely difficult job, and I am glad it is not mine. After all, the fire is where the danger is. The fire is also where people have the greatest opportunity to make a difference.
A few years ago, when I had the pleasure of attending Donald Miller's Storyline Conference in Nashville, I learned that a big part of his life's mission is to "save many lives." He teaches that our lives are stories, and well-crafted...

Someone is going to ask you one or more of these questions one day:
"What makes you different?"
"What makes you stand out?"
"What makes you uniquely qualified to...?"
"Why should I trust you?"
"How can you make a difference?"
"Why are you calling me?"
"Who do you think you are?"
When someone asks you this type of question, it's best to assume that they want a sincere and honest answer. Many folks are put off by these types of questions and look like they never expected to be ...

Have you ever paused for just a moment to realize you're playing a role and not being your true self?
If you've never had that experience, congratulations (or Good for You, as my friend Christine would say)! Unfortunately, a lot of people find themselves playing a role that doesn't speak to their true selves, and it most often comes across as fake, false, lacking sincerity, or any number of descriptors that fit the bill.
I've been in the middle of a conversation before and realized that m...