TripAdvisor Traveler Rating:

2.05Cleanliness

3.05Location

3.05Rooms

1.05Service

2.05SleepQuality

3.05Value

2.05

“Ok if you just need to sleep”

May 02, 2013Shannon M, Cave Springs

My husband, two daughters (4), (5), and I stayed for the weekend because we were moving. The staff are friendly but barely do their job. The breakfast was ok as a continental, but for people coming in late and getting up late, you are out of luck. I felt bad for pilots who stayed. It was 8am and they were getting on a flight and nobody would get up to refill the coffee as the staff was sitting in the breakfast area. If you need shampoo, a cot, blankets, towels, you have to ask more than once. Gets quite annoying! The beds were not very comfortable, there were chips still under the sofa bed which told me they don't clean well. Very disappointed! And, when checking out, we needed a receipt. The printer was jammed and they couldn't get one for us but said they would email it to us. We still have yet to see it?