edit 2: Community administrator gstaff responded in the forums with the following reply:

"We've just put out a statement regarding this matter. You can find it in full below.

We experienced an error with our customer support website that allowed some customers to view support tickets submitted by a limited number of other customers during a brief exposure window. Upon discovery, we immediately took down the website to fix the error.

We are still investigating this incident and will provide additional updates as we learn more. During the incident, it appears that the user name, name, contact information, and proof of purchase information provided by a limited number of customers on their support ticket requests may have been viewable by other customers accessing the customer support website for a limited time, but no full credit card numbers or passwords were disclosed. We plan to notify customers who may have been impacted.

Bethesda takes the privacy of our customers seriously, and we sincerely apologize for this situation.

Ticket information: #1767480 I’m power level 123 and plays since the start of the game. I have this bug since winter update I have this bug and it is really annoying. I ask the help of reddit because the support does not seems to care. My ticket is open since 27 January 2018 and…

No matter what your opinion on the subject, Bethesda has more or less given up on the original lore of the first few games and eventually the origins of the games we all love will fade into obscurity. The first two games in the series are jam packed with lore, comedy, and most importantly player…

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