Barry Oulton, dentist and communication expert, talks about the benefits of better understanding the way you communicate. He explains a Neuro-Linguistic Programming model that can help you achieve this. What you’ll hear: The importance of good communication Examples of why it’s not what you say, it’s the way that you say it Details about how being congruent is essential for …

Have you ever been in a situation where you don’t understand what someone is trying to communicate to you? Like the above video shows, not everybody speaks the same language… There are times in your dental practice where you need to produce promotional literature to both promote treatments and encourage patients to take it up. This means that when you’re …