Help Library

Your LG refrigerator is equipped with a DEMO or DISPLAY MODE. This feature disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. When DEMO MODE is activated, O FF will appear on the control panel. For most models, to deact...

Ref - Not Cooling When facing a cooling issue with your refrigerator, the difference between a unit that is not cooling enough or not cooling at all can be easy to miss. Trouble Shooting Cooling Tips Was the refrigerator recently installed or moved (within the last 24 hours) Yes No Af...

Not Cold Enough Symptom Not Cold Enough How to fix Step 1. Explain all place on room is not same temperature LG recommend 37℉/0℉ in normal condition Down the temperature 2~3 degrees from initial setting ex) 37℉/0℉ → 35℉/-2℉ → 33℉/-4℉ Step 2. Open the refrigerator door and check if the...

Not Closing The DID Door Symptom Not Closing The DID Door How to fix Step 1. The outer door of the door-in-door not close automatically, rather it should be pushed closed by the handle. Step 2. If the outer door will not close, be sure the button on the door is being pressed. If it is...

Not dispensing Ice Symptom Not dispensing Ice How to fix Step1. Check the Clogged Ice and empty the Ice bin Ices will be gets stuck if customer doesn’t use ice dispenser long time. In this case, empty the ice bin and make the new ice Step2. Push the ice bucket correctly

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