Adele fans furious at not getting full refund despite Wembley concerts being cancelled

ADELE was forced to cancel her most recent concerts due to concerns about her vocal cords.

And it seems Adele fans set to attend the event have been let down all over again.

Taking to Twitter, many ticket holders vented their fury at not getting a full refund following the shock cancellation.

The £5.50 booking fee per ticket is non-refundable leaving many fans out of pocket.

Fans were devastated about not getting their booking fee back

Eventim UK, the company that handled the event, released a statement revealing the reason they won't be returning the money.

"The booking fee is a charge to cover the costs of our ticketing service," they said to Newsbeat.

"As a ticketing agency we booked, processed and delivered the tickets, this service has been provided to the customer."

The Hello singer was given doctors orders not to perform [Getty]

"Hey @eventim_uk - why no refund on the booking fee for @Adele? That's an awful lot of money still, for a show I didn't get to see,” one fan wrote.

Another added: "Surely if a gig is cancelled every customer should be refunded their full amount?"

"Losing out on £50 due to @Adele cancelling her show how @eventim_uk can keep the booking fee is beyond me," stated a third.

Adele left an emotional message to her fans [Adele/Twitter]

In the companies terms and conditions, it states: "We will use our reasonable endeavours to refund you the face value of the ticket (excluding any booking fee, service charges, facility fee or any other fee) as soon as reasonably practicable."

In an emotional statement to her fans the Chasing Pavements beauty revealed to fans that it was doctor’s orders that she no longer performs, and continually apologised for her inability to put on a show in front of a crowd of thousands.