Creating a culture of trust

- There's a well known saying which says,…"you reap what you sow."…And this is true of everything in teamwork.…If you help the others, they'll help you.…If you make an extra effort for people,…they'll do the same for you.…And if you trust others, they're more likely to trust you.…You have to sow before you can reap,…which means that someone needs to take that first step.…It might as well be you.…Of course, the reverse is also true.…So, if you expect someone to do a great job,…they're more likely to.…

But if you expect them to let you down,…they're also more likely to.…If you don't trust your team members,…they will be more likely to behave in that way.…I'll give you an example of this.…I was manager of a packaging company in England.…We had about 200 people working there.…When I was first shown around on day one,…the boss said to me, "There you are.…That's the clocking in rack. There's all the cards."…And I said, "Yeah, alright."…And he said, "And that's your card in the top corner."…And I said to him, "Really? I have to clock in?"…

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Released

9/2/2015

Learn the qualities of effective teams and the role you, as a member, play in creating an effective team. In addition to the importance of knowing your own strengths and weaknesses, management trainer Chris Croft emphasizes the importance of delivering on expectations, listening to other team members, communicating clearly, playing more than one role, and being supportive.

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