第4章 序論

第5章 市場概況

第6章 雲端運算概要

第7章 各類服務市場分類

第8章 各地區市場分類

第9章 推動市場成長要素

第10章 推動市場成長要素與其的影響

第11章 市場課題

第12章 推動市場成長要素和市場課題帶來的影響

第13章 市場趨勢

第14章 業者情勢

市場競爭方案

主要供應商

其他卓越供應商

第15章 主要供應商分析

Accenture

Cognizant

IBM

SAP

TCS

第16章 附錄

第17章 關於Technavio

目錄

Product Code: IRTNTR7145

About cloud-based BPO

Over the years, enterprises worldwide have become increasingly dependent on technology and various software products to run their business and drive revenue growth. This trend is expected to intensify, and therefore the role of outsourcing the business processes to third party vendors has become vital and it directly contributes to the organization's agenda.

Cloud computing has powered many SMEs business with remote workforces to be competitive in the market. It has provided enterprises with an opportunity to work together without any geographical constraints. In addition, it has also helped many organization to strengthen their customer base through modern innovative infrastructure that aids them to perform business operations real-time without any bandwidth limitation and latency.

The increased need for cost effective business process is playing a significant role in shaping the future of the global cloud-based BPO market. Recently, most of the business enterprises are looking forward to incorporate their various business process to cloud to gain a competitive advantage across all major verticals in emerging market. Moreover, the integration of various business process in cloud is predicted to amplify the growth of the business further, while ensuring the compliance and regulatory standards.

Technavio's analysts forecast the global cloud-based BPO market to grow at a CAGR of 11.39 percent over the period 2014-2019.

Covered in this report

This report covers market segmentation by services: HR, finance and accounting, payments, customer management, e-commerce, and others (such as advertising, supply management and industry operations) and by geography. In addition, it covers the information about the overview of cloud market and its deployment models and sub-segments: IaaS, PaaS and SaaS.

Technavio's report, Global Cloud-based BPO Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the global cloud-based BPO market landscape and its growth prospects in the coming years. It also includes profile of key vendors operating in this market.

Key vendors

Accenture

Cognizant

IBM

SAP

TCS

Other Prominent Vendors

ADP

Atos

CA Technologies

Capgemini

CSC

Firstsource

Fujitsu

Genpact

HCL Technologies

HP

Infosys

NGA Human Resources

Oracle

Sungard

Wipro

WNS

Xerox

Market driver

Increased focus toward cost effective business operation

For a full, detailed list, view our report

Market challenge

Security and data privacy issues

For a full, detailed list, view our report

Market trend

Cloud brokerage services

For a full, detailed list, view our report

Key questions answered in this report

What will the market size be in 2019 and what will the growth rate be?

What are the key market trends?

What is driving this market?

What are the challenges to market growth?

Who are the key vendors in this market space?

What are the market opportunities and threats faced by the key vendors?