Frequently Asked Questions

How does the free plan work?

You get to use TopNotepad for free till you create 5 invoices. Once you reach the limit, if you would like to continue using TopNotepad, we will ask you to configure your billing subscription.

What is the billing frequency?

TopNotepad is very affordable and flexible! We let you choose between Monthly and yearly billing frequency. You save 20% if you choose to pay yearly.

What are the channels of payment?

We accept payments through PayPal. You can use all the payment option that PayPal has i.e., PayPal balance, debit/credit card associated with PayPal etc.,

Are there help documents?

We have detailed help videos on this website & also over the net. You can access it anytime. We also provide email support, just drop us an email with your questions and we will be more than glad to assist you!

Can I create multiple users?

Yes. You can create multiple users provided you are in "Lake", "Sea" or "Ocean" plan. Please note, each plan may have capping on number of users you can create, check plan details for more information.

The sub-users I create, what level of access will that sub-user have?

The sub-user you create will have access to the modules you assign. Example: You may choose to assign just the invoicing module to one of your employee and may assign leads management to other and you may make an employee supervisor who will have access to all, including data of other employees/department. Basically, you are in complete control of what you want your employee to have access to.

Will I get a money back or refund in case am not satisfied with the product?

We always ask our users to first try the product thoroughly before buying. There is a free trial as well as free for ever plan available, please make sure you understand the product before making the purchase. We do not entertain refund claims.