Re: SE Xperia mini (ST15i) Problems

I have problem in with touch buttons in our mobile Xperia mini (ST15i) (back and menu button) acting abnormally, activating on its own and excessive warming of the unit.

I have highlighted the issue to your authorized service centre, who has changed the mother (main) board. Even after changing the mother board the same problem continues. (Ref. your work order No. SE311AGR21454, Dated. 16/09/2011-12.53pm)

Re: SE Xperia mini (ST15i) Problems

Hello Martha, I am one of the numerous sony ericsson st15i customer who encountered the same problems on my phone, I am from the Philippines and I already brought my phone to your accredited service center here after 3 weeks of waiting they informed me that they are going to order from singapore a mother board for my phone because they could not fix it and its mother board should be changed. I have noticed that since last september you have already encountered this problem and you have promised us (your customers) to look into it, may I know the development so far? if you will check the forum board there are many of us who experienced the same problems.

At least inform us that the phone will be fixed and if not, it will be replaced for our peace of mind, it is so difficult and very inconvenient for us, We hope you at sony ericsson will understand, i for one have been a sony ericsson ever since. This is the first time i got dissapointed by your product. My IMEI No. is 35821704-131917-7. Please I need my phone very badly I live in the province and I can't go to manila all the time to see if my phone is already fixed.

Re: SE Xperia mini (ST15i) Problems

I bought Xperia mini ST15I around one month back. And after 1 wk the problem with back & menu button started. I upgraded the software twice but no use. I gave it to SE service centre at Kolhapur 15 days back, where they changed the motherboard. But the problem got worse- Now the phone has started vibrating.Again has given it to service centre, but without any hope.

I am seriously annoyed by this and terribly disappointed by SE people.

But think its my mistake that I bought SE instead of any Samsung / Noika / for that sake iphone.