Delivery Information

FREE UK SHIPPING

We are currently offering free delivery within the UK (Mainland only) on orders over £180/$200. We generally use DPD, a special courier company who are offering one-hour delivery time slots and text updates and confirmation for your convenience. However, please note that on certain occasions we might use different couriers. All UK Mainland orders are dispatched from our London office using the next working-day delivery service. For UK Offshore orders using DPD, please allow 2 working days for delivery once the item is dispatched.

NEXT DAY UK SHIPPING

Guaranteed next day delivery in the UK is available for in-stock items only and applies to orders without a prescription.
Next day delivery does not include Saturday delivery. For Saturday delivery, please call our customer service to see if this is available in your area.
Orders must be placed before 2pm to qualify for next day delivery. If you require your eyewear urgently, with or without prescription, please call us to see if we can get this out to you on a priority shipping method.

RETURNS

We will exchange or refund your eyewear within 14 days of receiving your items. Please let our Customer Services know before returning your item so we know that you are returning it within the 14-day time period. For our returns address and to find out more visit our Returns Page.