Data Optimisation

Facts, tips, tricks and expert advice on data consumptionOur package prices mainly reflect the different monthly data allowances. We think this makes things fair, because everyone can select a package to suit how they use the internet. So occasional users who browse the internet and email, pay much less than say a family of four with multiple devices, or maybe a small business. To help you get the best value out of your bigblu service, and also understand how your useage affects your data, here are some facts and advice.

Typical uses for your bigblu broadband connectionThe table below suggests how much data your bigblu broadband connection will use on typical activities. It’s just a guideline as the exact amounts will depend on things like your operating system, your browser, and the download.

Action

Data used

Level

Email

200 email = 70MB (depending on attachments)

Low

VoIP/Skype

Voice call = 0.73 MB/min Video call = 2.12 MB/min

Low

Web browsing

20hrs = 1.5GB

Low

iTunes music download

120MB per hour

Medium

Low Definition movie download

0.75GB per movie

Medium

High Definition movie download

3.5-4.5GB per movie

Very high

Spotify

7.25hrs = 1GB

Medium

Catch-Up TV

Normal 1hr = 0.75GB HD 1hr = 2.75GB

High

Software updates

Up to 5GB

High

YouTube/Netflix/Online video

30min = 0.2GB

Very high

iCloud/Dropbox back-up

Depends on amount of data stored

Very high

HD video

1 hour = 2GB

Very high

Expert tipsLots of our packages include a free unlimited night-time allowance. These can also be added as a bolt on, and are excellent for scheduling downloads of TV or movies. The BBC iPlayer has a scheduling tool for doing this. You can also turn off automatic software updates and instead do them at night. Our Tech Support Team would be happy to help you set these up, so feel free to call them.

Turn off all your apps on any device connected to the Wi-FiApps can make our lives far easier, but some use a lot of data. If your data allowance isn’t going as far as you think it should, find out what apps are using up your allowance even when you think your phone or iPad is in standby mode. If you need any help with this, talk to our Tech Support Team.

Adjust your households streaming habitsStreaming TV or video over the Internet uses a lot of data. So if the same show or movie can be watched on terrestrial or satellite TV, which don’t use your bigblu data, it can help your monthly allowance go further. If you’re struggling with your data consumption, many families set house rules about YouTube, Netflix and similar data-hungry websites.

Monitor your data consumption closelyOur customer portal shows you how much data you’ve used from your monthly allocation. If you’re concerned about your data consumption, or want to see how it’s being consumed, here are some ways you can do this:

Tablets and phones using AndroidYou can download the free Data Monitor app from the Google Play store. Use it to monitor the usage of data on the device as a whole or by application, such as Facebook or YouTube.

iPhones and iPadsThe Data Monitor app is specifically for Apple products and available in the App Store. It gives a breakdown of data consumption on the device and a more detailed analysis of data use by application.

Laptops or desktop computersGlassWire is a free bandwidth monitor which works on Windows, Linux and Mac OSX. It shows your past and present network activity on an easy to understand graph.

Security & local networksIf you feel that your allowance is disappearing more quickly than you think it should, we’d recommend checking your Wi-Fi network is totally secure, and that you have chosen a strong password. That way you’ll be in complete control, and it’ll stop anyone else from jumping on your network and using your data.