Professional Experience

AV SYSTEMS DESIGN ENGINEER, TECHNICAL MANAGER

Accomplished in AV system design, technical management and sales support with a proven track record of leadership and increasing the bottom line. Successful at building technical teams and productive work environments. Results-driven Design Engineer with over 20 years of professional experience with Audio/Visual technologies including sound system design, videoconferencing and media production.

Management of site installations including technicians, contract labor and customer relations. Resolution of site issues and field engineering of systems. Track and document changes to as-built drawings. Interact with architect, GC and client, as necessary to evaluate critical design information necessary to complete project within intended time frame. Manage and re-evaluate daily project load as needed, determine priorities and direct installation team. Responsible for communicating project progress/changes with customer and installation and project management staff.

Professional Services/Senior Sales Engineer / Revolabs Maynard, MA

Provided high level technical and sales support within a small AV startup company. Drove sales by providing expertise on the use of Revolabs products and the proper integration with a broad range of AV hardware and applications during all phases of the sales process. Maintain excellent customer relations by providing world class support to end users. Delivered comprehensive sales engineering support to sales team by working directly with prospects and clients providing design solutions and technical solutions. In-house design consultant for dealers and AV designers on best practices and design solutions for videoconferencing and collaboration spaces. Technical documentation including product manuals, user guides and white papers.

Chief Engineer / DMX Music Inc. Northborough, MA

Managing Engineer, responsible for the operation of a high volume AV engineering department for the east coast regional office. Built excellent customer relations by providing leadership and expertise during the sales process and delivering system designs on time and within budget. Managed national account engineering for the Northeast and Mid-Atlantic regions. Staff recruitment, training, leadership and mentoring of a multi-disciplined systems design team. Established departmental standards for CAD, Scopes of Work, installation and system documentation packages including architectural layouts, wiring diagrams and detail drawings. Accurately forecast, track and manage engineering workload. Work directly with high volume clients to establish Brand design standards, design timelines and construction schedules. Respond to RFQ and RFP requests and develop high volume client design standards. Prepare and review labor and equipment estimates and approve all sales proposals before presenting to client. Developed targeted design solutions standards.

Sales engineering for national and regional accounts, developing sales presentations and strategies that close deals.

Audiovisual systems design and installations engineering for facilities within the New England region. Design engineer for executive suites, conference centers, classrooms, theaters and advanced technology simulation areas in high security environments. Engineering point of contact for all union and contracted AV labor on job site. Designed conference rooms and systems meeting DOD requirements for security. Live event engineering for high profile executive presentations.

Studio Operations Engineer / Bose Corporation Framingham, MA

Designed and built an extensive media productions studio facility within Bose Corp. Sole technical and production support for the Corporate Communications Creative Department, delivering audio and video marketing productions for radio, television and the Bose record label. Technical support of all production hardware and software systems for PC’s and Macs including ProTools, Sonic HD, Sadie DVD-A, Avid Media Composer, Final Cut Pro, DVD Studio Pro and Adobe Premier. Extensive studio wiring for patching, routing, sync and all AV sub-systems. Maintain and repair all facility equipment including, D-Beta, Beta-SP, DV-Cam, VHS, DAT, DTRS, analog and digital mixing consoles, analog and digital signal processors, computer workstations and peripherals. Completion of intensive Bose acoustics, system design and audio measurement courses including anechoic chamber measurements and analysis.

Proprietor / Folk Café Productions Westminster, MA

A/V services company providing live sound, professional lighting and recording services for a broad range of clients. Designed, built and operated a small production studio serving the music recording and media production needs of independent artists and corporate clientele. Built strong relationships with performance venues, concert promoters, corporate clients, record labels and performers. Negotiated production requirements and technical contract riders with labels, booking agencies, tour managers and artists.

Proprietor / Function Electronics Fitchburg, MA

Built northern Worcester County’s largest consumer electronics and small business equipment Services Company. Authorized service center for most major manufacturers and consumer products. Negotiated exclusive service partnerships with electronics retailers and video rental chains to provide warranty and non-warranty service. Provided warranty service for consumer electronic manufacturers, third party warrantors, and retailers. Developed staff training and certification programs and maintained manufacturer’s certification requirements. Managed accounts payable, receivables, payroll, supervision of personnel, and training of technical staff.