Enterprise Service & Maintenance Solution

Ensure Service Level Compliance and Utmost Customer Satisfaction with Effective Service and Maintenance

Service & Maintenance Application

SPEC INDIA’s comprehensive solution, ‘Enterprise Service and Maintenance Solution– eSAM’, is an application to carry out Field Service and Maintenance activities like Service Call Assignments, Service Call Logging, Scheduled Maintenance, Call based Servicing, Site Survey, Equipment Health Data Capture and Collection, for In-premises installations and facilities, Manufacturing units, Large Production setups, Engineering industries, Hospitals, Hotels etc. It is of most use to the field maintenance staff and the field service engineering teams. Providing clients with valuable and competent service and maintenance as per defined Standard Operating Procedures (SOP) or as per companies’ standardized compliance is the USP of eSAM.

Industries that show interest for such solutions are Automotive, Electricity generation and Power distribution, Hospitality, Production & Manufacturing, Gas & Energy, Utility segments, Kitchen and bath industries, consumer electronics and home appliances, shipping and port maintenance authorities, etc.

10+

Enterprise Clients

15K+

Routes Planned

10K+

Number of Users

70%

Client Retention

Key Highlights

Easy to use Web Based Back Office system and mobile application

Finds its needs for industries undertaking reactive or proactive maintenance and services onsite

Data synchronization is done both in real time as well as in batch mode