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Abstract

Managing disasters is a complex and dynamic task. Collaboration between emergency agencies is commonly reported to be the weakness in disaster mitigation. The purpose of this article is to explore situation awareness (SA) in relation to ICT-use, expertise, and workload, factors that are previously found to influence SA. The online questionnaire used to gather data in a Norwegian collaboration exercise setting consisted of SART, NASA-TLX, and demographical questions. The data analysis revealed that task/system factors, such as the use of multiple ICT-devices and in particular the use of mobile phone, were associated with higher SA in the present exercise. Expertise, which is an individual factor, did not reveal any connection to SA. Further, the role of respondents was found to be a moderating factor in the relationship between SA and workload. The results of this study provide an insight in the field of disaster management and contribute to an increased understanding of the interaction between SA, ICT-use, expertise and workload in this domain.