Preorder Estimated Availability Date. Your credit card will not be charged until the product is shipped. Estimated availability date is subject to change.Preorder Estimated Availability Date. Your credit card will not be charged until the product is ready to download. Estimated availability date is subject to change.

Creative Cloud brings together in one place everything you need to create your greatest work. It gives you the very latest versions of the tools and services you love, coupled with more efficient ways to collaborate with your peers and share your work with the creative community. Creative Cloud simplifes the creative process from start to finish. For more information, see the Creative Cloud FAQ.

The software license agreement accompanying your product may entitle you to install and activate the software on two systems with certain restrictions. The product license agreement for Creative Suite 6 does not allow you to install the components of a single suite edition across multiple computers. See the software license agreement for more information.

A subscription is a new, more flexible way to get Creative Suite software. A subscription gives you ongoing access to a Creative Suite application for a low monthly price, while also giving you ongoing access to every upgrade version at no additional charge, as long as your subscription remains active.

Yes, as a subscriber to a Creative Suite application, you will get several important benefits that you do not get when you buy a traditional version:

Access to both the Mac OS and Windows® versions and the ability to install on two of your computers. So, if you have a Mac at home and a PC at work, you can install your subscription application on both.

10GB of space on www.creativecloud.com and the ability to:

Sync your creative files between your Adobe Touch Apps on your tablet and your desktop computer; and between two of your desktop computers

While a subscription gives you ongoing access to one Creative Suite application for a low monthly price, an Adobe Creative Cloud membership gives you access to all Adobe Creative Suite 6 desktop applications, plus additional tools and services that allow you to take your creative idea from concept to publishing. Creative Cloud will deliver continuous valueto members by providing immediate access to new features, tools, apps, services, and upgrades as they become available. Learn more about Creative Cloud membership options.

Subscription editions of Creative Suite software are installed locally on your computer, just like regular Creative Suite products. The functionality of a subscription edition is no different from that of the regular product. You do not need to be online constantly to use your Creative Suite subscription. However, you will need to be online when you install and license your software, and at least once every 30 days thereafter. The software will alert you when you need to connect to the Internet for a license status check.

Subscriptions to individual Creative Suite applications are available through Adobe.com and select retail and online stores. Find a store in your area.

When you subscribe on Adobe.com, you have the choice between a one-year or month-to-month plan. When you buy at a participating retail or online store, you have the choice of a 3-month subscription or a 12-month subscription, both of which can be easily renewed at www.creativecloud.com.

No. When you purchase a subscription on Adobe.com, you will immediately receive an email that contains a link to the electronic download of the software to which you have subscribed. When you purchase a 3- or 12-month subscription at a retail store, you will receive a key card that contains instructions on how to access and download your software. Subscription edition products are available only through electronic download.

Adobe Creative Cloud is a focal point of creative expression and inspiration, and www.creativecloud.com is a great place to explore, create, publish, and share work across devices, the desktop, and the web. The Creative Cloud offering is always evolving, and we want customers who are subscribed to an individual Creative Suite application to experience this firsthand. By visiting www.creativecloud.com to download your subscription edition application, you not only get access to your software, you will be able to do a number of things on the Creative Cloud website, including but not limited to:

Download trials of all other applications and services that are part of the Creative Cloud offering

Access 10GB of storage space that comes with your subscription and the ability to sync, store, and share your creative files

Manage the details of your subscription, including canceling, changing credit card information, and more

Easily move from subscribing to a single product to becoming a member of Creative Cloud

If you are already using a trial version of an individual Creative Suite application that is available by subscription, simply visit the Adobe Store to purchase a subscription. Select the subscription option when you add the product to your online cart. When you open your trial version, click the License This Software link and sign in using your Adobe ID. Note that you can convert only CS6 trials to a subscription; earlier trial versions cannot be converted.

Your subscription includes access to the current and future versions of the Creative Suite application (as long as your subscription remains active) as well as 10B of storage space and the ability to sync your creative files from your desktop to the cloud.*

* Wireless Internet connection required. Mobile and tablet applications and syncing functionality require a separate download and agreement to additional terms. Adobe online services, including the Adobe Creative Cloud service, are available only to users 13 and older and require agreement to additional terms and Adobe's online privacy policy. The applications and online services are not available in all countries or languages, may require user registration, and may be subject to change or discontinuation without notice. Additional fees or subscription charges may apply.

Adobe offers both one-year and month-to-month plans. One-year plans have lower monthly payments and require that you remain a subscriber for at least a year. One-year plans will automatically renew for the next 12-month period after the initial term has been met. Month-to-month plans provide the flexibility of a short-term commitment, allowing you to end your subscription at any time if your business needs change. If you decide to restart, simply purchase a new subscription without having to reinstall your apps.

Subscription fees vary by product and your country of residence. Visit Adobe.com or the Adobe.com store in your respective country for pricing information. For more details, visit the subscription editions page.

When you subscribe to a one-year or month-to-month plan on Adobe.com, you will be required to pay the monthly charge via credit card. When you buy a 3-month subscription or a 12-month subscription at a participating retail or online store, you can pay using any form of payment the retailer accepts.

If you live in a region where you purchase a subscription from the Adobe Store with a price quoted in U.S. dollars or euros — but you receive credit card statements with charges stated in your local currency — you may see different amounts charged from month to month because of changes in the currency exchange rates from one billing date to the next. Month-to-month subscriptions will be billed the current list price. Adobe will notify you of any price change, and you will have the option to cancel before your next monthly billing.

The cost of a one-year subscription will not go up during the year in which you are subscribed. It is possible that the cost of a month-to-month subscription will increase, but if it does, you will be notified and given the opportunity to cancel.

Subscriptions are being made available in the following languages: Brazilian Portuguese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Spanish, and Swedish. Not all products come in all languages; check the technical specifications for the product you are interested in.

Download times will vary based on the product you select and the speed of your Internet connection. In all cases, a high-speed connection of some type is required. Here is an example of an estimated download time:

During the course of your purchase and installation, you will be asked to create or enter an Adobe ID. An Adobe ID can simply be your current email address with a password you create. Learn more about the benefits of an Adobe ID.

No, Adobe has moved to identity-based licensing with a technology that will not support multiple same-product subscriptions, so you can buy only one subscription per Adobe ID. For example, if you need two subscriptions to Adobe Photoshop CS6, you will need to purchase each subscription with a unique Adobe ID.

When you install your software, you will be required to enter the same Adobe ID that you used to subscribe, for the following reasons:

To help ensure that the person who subscribed is the same person who is installing the software

To enable Adobe to send you important account information in the event your subscription is about to expire or cannot be charged to your credit card

Adobe respects your privacy and will send you information about other Adobe products or services only if you explicitly opt in for such messages.

Please ensure that your Adobe ID is your current active email address; if it is not, please update it.

Activation is the process by which Adobe validates that your software is genuine and being used as allowed by your product license agreement. It is intended to protect both your rights as a consumer and Adobe's rights as a software developer. Activation helps confirm that the software you bought is not counterfeit; you will not be able to use your subscription software if it is not activated.

If you own a business and need multiple subscription edition products to get your team up and running, you will have to purchase, download, and install each subscription product with a unique Adobe ID. This means that each user will need to have his or her own Adobe ID and password that will have to be entered on each of the systems on which you install the applications. Adobe is working on a team offering of Adobe Creative Cloud that we hope to have available later in 2012, starting at US$69.99 per month. If you'd like to stay up to date on the team offering and its availability, sign up for notifications here.

If you would like to renew your one-year contract for another year, you do not need to do anything. Your account is set to auto-renew so that you will not experience any interruption in access to your Creative Suite product.

You can return a subscription edition within the first 30 days of purchase and get a full refund. The return process can differ for various countries or regions. Learn more about returning products in North America or Europe and Asia/Pacific.

If your subscription expires or is stopped for any reason (for example, due to an expired credit card), you will be notified by email and your software will display an alert that your subscription has been suspended. If it has been less than six months since the subscription ended, simply click the Renew button displayed with the alert to go to the subscription manager, and enter the information required to restart your subscription.

To cancel a one-year subscription, you can either go to the My Account page on www.creativecloud.com or contact Adobe Customer Service. If you cancel your subscription before meeting the one-year commitment date, you will be charged 50% of the remaining amount left on your contract.

If you buy the same product that you were previously subscribing to, you do not need to download or reinstall it. You can deactivate the product by choosing Help > Deactivate in the menu bar. Then, the next time you launch the product, simply enter the serial number that came with your new purchase. If your subscription has already expired, when you launch the application, simply enter the new serial number to begin using the software again.

You can upgrade your subscription to a Creative Cloud membership by logging in to www.creativecloud.com, going to the My Account page, and simply walking through the steps to upgrade. You will be given a partial refund on the remaining amount due on your existing subscription.

You can upgrade two or more subscriptions to a single Creative Cloud membership by logging in to www.creativecloud.com, going to the My Account page, and simply walking through the steps to upgrade. You will be given a partial refund on the remaining amount due on both existing subscriptions.

You will be eligible to receive updates and upgrades to the Creative Suite product you subscribed to as long as your subscription remains active. Adobe will notify you by email of upgrades as they become available. The email will contain instructions on how to access and install the upgrade.

Any ongoing bug fixes, security patches, and other update releases that do not require full upgrades will be made available through the updater through Adobe’s application manager just as in the regular versions of Adobe Creative Suite software.

No. You are not required to install any new version of the subscription software, and you have a great deal of flexibility on when you install an upgrade, should you choose to do so. You can continue using your current version of the product at least for one full year after the subsequent version is released.

With the CS6 update, Adobe Premiere Pro, After Effects, Photoshop, Illustrator, Encore, and SpeedGrade are native 64 bit. On Windows, Adobe Premiere Pro, After Effects, SpeedGrade, and Encore run only on 64-bit operating systems; Photoshop and Illustrator run on either 64-bit or 32-bit operating systems.

By optimizing code for 64-bit operating systems, Adobe is able to deliver the performance gains video professionals require. Creative Suite customers benefit from working on the latest hardware and operating systems, and the majority of video professionals have already transitioned to 64-bit capable systems, such as Mac OS X Snow Leopard and Lion, or 64-bit versions of Microsoft® Windows 7 or 8. Because 64-bit operating systems offer superior performance, CS6 and future releases of Adobe Premiere Pro, After Effects, Encore, and SpeedGrade will not support 32-bit operating systems. For an up-to-date list of 64-bit third-party plug-ins for After Effects, visit the After Effects plug-ins page.

On Windows, the CS6 versions of Adobe Premiere Pro, After Effects, SpeedGrade, and Encore require a 64-bit edition of Microsoft® Windows 7 or 8. If you are using one of the following operating systems, you will not be able to install or run those applications:

32-bit and 64-bit editions of Windows XP Home or Professional

32-bit and 64-bit editions of Windows Vista® Home Premium, Business, Ultimate, or Enterprise

If you are using one of the listed incompatible operating systems, Adobe recommends that you upgrade to a 64-bit edition of Windows 7 or 8.

On 64-bit operating systems you have access to essentially unlimited RAM, because they offer a wider address system and data path. On 32-bit systems, each application is limited to 4GB of RAM (in practice this number is actually smaller). More RAM means applications can manipulate larger chunks of data, cache more information, and handle a wide range of tasks more efficiently.

Mac OS X Snow Leopard and OS X Lion are already 64-bit capable. You can leverage more than 4GB of RAM with 64 bit. All you need to do is add more RAM to start seeing the benefits of native 64-bit OS support.

Windows versions of Adobe Premiere Pro and After Effects CS5 and later, whether standalone or as components of Creative Suite Production Premium or Master Collection, require a 64-bit edition of Windows.

To run the CS6 version of After Effects or Adobe Premiere Pro, you should upgrade to a 64-bit edition of Windows 7 or 8. Adobe has a number of upgrade paths available to current Creative Suite customers. Refer to the buying guide pages for your products to get full details on your upgrade options.

With native 64-bit applications, more RAM means better performance when working with multiple applications on high-resolution projects. For that reason, we recommend you use at least 8GB of RAM, and 16GB, 32GB, or even more for high-performance configurations.

Adobe and Apple have worked closely together to test Adobe® Creative Suite® 5, 5.5 and CS6 editions and individual products for reliability, performance and user experience when installed on Intel® based systems running Mac OS X Mountain Lion (v10.8). Adobe Flash Professional CS5, 5.5 and CS6 are not compatible with Mac OS x Mountain Lion (v10.8). Earlier versions of Adobe Photoshop® (CS3 and CS4) software were also tested with Mountain Lion and there are currently no known issues.

As with any new release of an operating system, there may be unexpected issues that arise that were not discovered during testing. If you encounter any issues, please report them on our bug reporting form.

At this time, none of the CS5, 5.5 or CS6 applications require updates to be compatible with Mountain Lion. However, we do recommend that all users download the latest version of the Adobe Flash® Player runtime.

Adobe has added the Gatekeeper signing requirements to our currently shipping applications. However, our legacy products created before Mountain Lion's Gatekeeper feature was available are not signed. If you download one of those legacy (unsigned) applications, the Gatekeeper security feature may pop-up a security dialog that warns users against downloading non-signed applications from the Internet. You can still install the un-signed applications by following these directions.

If updates for Mountain Lion compatibility with Creative Suite products are required in the future, the updates will be made available through the Adobe Updater, a utility that is installed with Adobe products to manage downloading and installing updates for you. As long as the automated notification feature in Adobe Updater is turned on, you will be alerted automatically when the updates become available. You can then follow the onscreen instructions to download and install the updates. Alternatively, you can open a CS5, CS5.5 or CS6 product that requires an update, choose Help > Updates to open the Adobe Updater, check all of the updates you want, and then click Download and Install Updates. Lastly, you can also visit the downloads page on Adobe.com to monitor when updates are posted, and then download and install the updates for each relevant product.

Starting with Mac OS X Lion (v10.7), Apple no longer includes support for Rosetta, which is required to run PPC code on Macs with Intel® processors. Creative Suite 2 software was created to run on PowerPC hardware on Macs and will not be able to run on Lion and Mountain Lion. Additionally, older plug-ins as well as drivers for printers, scanners, and other hardware peripherals that require PPC support will no longer work with even the most current Creative Suite products without Rosetta.

Adobe recommends following your company’s internal guidelines to manage updates. You may want to contact the IT person who manages your Adobe licenses for information about your corporate policies on updating software. For volume licensing customers, information is available for IT managers on how to do a silent installof CS5, 5.5 and CS6 updates Individual users should use the Adobe Updater within their products (choose Help > Updates) to download and install individual system updates.

As a Creative Suite application subscriber or member of Creative Cloud, you are eligible to receive updates and upgrades as long as your membership remains active. Adobe will notify you via email as they become available with instructions on how to access them.

Yes. If a full version of a CS5, CS5.5 or CS6 product is compatible with Mountain Lion, then the trial version of that product is compatible as well. The known issues described in this document also apply to the trial versions.

At this time, none of the CS5.5 or CS6 applications require updates to be compatible with Windows 8. As long as you have the latest product updates installed there are no additional updates required for Windows 8 compatibility. You can verify that you have the latest updates installed by choosing Help > Check for Updates in the product menu.

Flash Player will come built into Internet Explorer 10 on all versions of Windows 8, and updates will be distributed via Windows Update. Support is available in accordance with our standard support terms for Flash Player.

If updates for Windows 8 compatibility with Creative Suite products are required in the future, the updates will be made available through the Adobe Updater, a utility that is installed with Adobe products to manage downloading and installing updates for you. As long as the automated notification feature in Adobe Updater is turned on, you will be alerted automatically when the updates become available. You can then follow the onscreen instructions to download and install the updates. Alternatively, you can open a CS5.5 or CS6 product that requires an update, choose Help > Updates to open the Adobe Updater, check all of the updates you want, and then click Download and Install Updates. Lastly, you can also visit the downloads page on Adobe.com to monitor when updates are posted, and then download and install the updates for each relevant product.

Adobe offers support to Creative Suite customers running Windows 8 in accordance with our standard customer support policies. Visit the support page for additional information about our complimentary and paid support programs.

Adobe recommends following your company’s internal guidelines to manage updates. You may want to contact the IT person who manages your Adobe licenses for information about your corporate policies on updating software. For volume licensing customers, information is available for IT managers on how to do a silent install. Individual users should use the Adobe Updater within their products (choose Help > Updates) to download and install individual system updates.

As a Creative Suite application subscriber or member of Adobe Creative Cloud™, you are eligible to receive updates and upgrades as long as your membership remains active. Adobe will notify you via email as they become available with instructions on how to access them.

Yes. If a full version of a CS5.5 or CS6 product is compatible with Windows 8, then the trial version of that product is compatible as well. Any known issues described in this document also apply to the trial versions.

Yes. CS6 suite editions and individual products are available for purchase via Electronic Software Delivery (ESD) on Adobe.com. Customers must pay with a credit card and will receive an individual serial number and download instructions.

As Adobe continues to focus on delivering world-class innovation through Creative Cloud and digital fulfillment, and simplifying our business offerings, we are phasing out licensing and shrinkwrapped, boxed versions of Creative Suite. Creative Suite products will continue to be available for sale via ESD on Adobe.com.

Owners of a CS5 or CS5.5 suite edition qualify for upgrade pricing to a CS6 suite edition. Owners of an individual CS5 or CS5.5 product qualify for upgrade pricing on that CS6 product. Any version earlier than CS5 will not be eligible for upgrade pricing.

For CS4 and CS3, you can determine the suite edition by doing the following:

In Windows, go to Start > All Programs and check the Creative Suite edition.

In Mac OS, you can identify which suite edition is installed via the uninstaller (go to Applications\Utilities\Adobe Installers). For example, the uninstaller will say “Design Premium,” “Web Premium” or whichever other suite edition was installed.

Adobe is making Creative Cloud the exclusive source for all creative licensing. This means that CS6 is no longer be available under our Cumulative and Transactional licensing programs (CLP and TLP). All other Adobe products available under volume licensing, such as Adobe Acrobat and Adobe Presenter, will be unaffected by this change. CS6 will continue to be available for purchase via Electronic Software Download (ESD) on adobe.com in regions where it is currently available today.

We are working on expanding Creative Cloud to additional countries worldwide. Please stay tuned for details on this rollout. In the interim, individual copies of CS6 are available via ESD on Adobe.com.

Owners of a CS5 or CS5.5 suite edition qualify for upgrade pricing to a CS6 suite edition. Owners of an individual CS5 or CS5.5 product qualify for upgrade pricing to the same product but not to a suite edition. Any version earlier than CS5 will not be eligible for upgrade pricing.

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