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Ask Chris (aka- Moose) Your Own Question

Chris (aka- Moose), Technician

Category: Lincoln

Satisfied Customers: 36186

Experience: 16 years experience with Lincoln

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Lincoln Navigator: 2003 Lincoln Navigator - liftgate and rear

Customer Question

2003 Lincoln Navigator - liftgate and rear wiper not working. Replaced wiper motor. We got a used liftgate module and had programed by dealership still not working, not do the running boards work. we put the original liftgate module back in running boards work but wiper and liftgate not working. Checked all wires along driver and passenger floor boards for corrosion and short, found nothing. Can anyone recommend something.

You have been waiting an excessive amount on us techs to help you out, for that I am sorry. First off before I go into detail in an answer or an info request. I need to know, do you still need help? I realize you have been waiting a while and in some cases customers had to seek help elsewhere and or they solved the concern on there own. I and the website are sorry you had to wait, we do want to earn your business and have you log off with a great experience.

You are more than welcome to relist if you would like, do realize if you relist this will delay me replying to you even more. Also let me know your skill level so I can tailor my response to fit your needs. I work the evening shift, so that is when I will respond.

These are module controlled features. I would need to know what the stored troubles codes are to be able to tell you what specific tests to run and which parts are to blame. Without these codes I can not do the above but I can provide every single Ford test for these symptoms, would that help?

We followed procedures and did testing as you explained. The liftgate nor rear wiper motor is still not responding. Original liftgate module does have work running boards. Could there be anything else that we could do?

I’m Rachel, and I’m moderator for this topic. It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you right away, but sometimes finding the right professional can take a little longer than expected.

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