Premium Membership

Frequently Asked Questions

Account

"My Account" is the major page for any registered user. You can see your active downloads, download history, you can change your profile, your current e-mail and password. In addition you can add funds to your account, check your balance status (total amount of money, spent money and current balance). You can see how many tracks you have already downloaded and total size of downloaded files. Payment history is available too – it is organized according to years and months. If you are a Premium user, you can order an album that is not in our catalog. And of course you can access HelpDesk and send a question to our customer’s support.. Back to top

Mp3Fiesta uses Secure Sockets Layer (SSL) encryption on all functions that require personal information. Doing so protects the confidentiality of your personal and billing information while it's transmitted over the Internet.
To make your account even more secure, follow this simple instruction:

Log out after you finished purchasing and downloading

Do not use the same password for many online accounts

Don’t share your password with anyone including your family members

Change your password often, that will reduce the chance that someone else will break it up

Try to create as unique password as you can – use many different characters, do not use simple things like 12345, your home address or birth date

Write your registered e-mail in the special form and we will send you the password. As we don’t know the password you lost, our system will create a random password that you can use to login. We recommend to change this new password. Back to top

Please, use our Search. It quickly finds everything according to artist, album and song title. We have many charts for you to discover the current top artists and albums, go to Charts. If you are interested in the latest updates, go to New Albums. The basic page to know the artists according to the genre is here. Back to top

The fact that you have added money on your account means that you have agreed to spend it in total for MP3fiesta’s services. You can learn about our refund policy here. If you have any questions or want to refund your payment, please contact our Support Service. Back to top

Use all ways to find what you want to purchase – search, charts, new albums, genres.

When you are on the artist page, press "download album"
If you are on the album page, you can "download album", "download track", or select several tracks ticking the ones you like and pressing "download selected".
You can click the song and you will be on the song page. Here you can "download track" and "download album".
If you are on album or track page, you can preview the song for the first 30 sec. for free.

When you click any of "download" buttons, you will see the message:
"Your account will be charged at the rate of $-- for this operation".
Confirm your purchase

You will be redirected to the page with a very important message:

"All purchased files are available at "Downloads" section.
IMPORTANT! All the purchased files are available for download within 48 hours. You will have to purchase these files again to be able to download them after that period".

It means exactly what it says. You purchase a track, then click “Downloads” in the up-right corner of the page and see all your purchased tracks pending to be downloaded. You have 48 hours to download your track(s) on your computer. It is very convenient as you can purchase the track at your work computer and download it at home or vice versa. In addition, you can download your track(s) from the “Downloads” page for unlimited times. When the 48-hour download period finishes, your tracks are deleted from the page and you have to re-find all the necessary songs and to pay for them again.

Now you have purchased the track(s) and you can proceed with downloading.
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Downloading

Click "Downloads" in up-right corner of your page (you must be logged in). You are redirected to your “Active downloads” inside of “My Account”. You see the list of the purchased tracks. Click “download track” and it will start downloading according to your browser functions.
You can’t download all the tracks at once – you have to download tracks one by one.
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Fiesta Download Manager

It is a new step forward for all music lovers and those who values his own time and money.
Download Manager is fully integrated with Mp3Fiesta.com and was specially created by our programmers for clients use only.
You don’t need to open your browser whenever you need new music. Download Manager is a tool that enables you accessing Mp3Fiesta right from your computer system.
The program is very easy to install and the process of installation doesn’t require any additional knowledge.
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Usability. It’s very easy to browse the artists according to the alphabet. Click on the letter, select the artist, see all the albums, select the one you need, and see all the tracks. Tick the tracks you like and buy them. You can order the whole album as well.

Search. Type in the search field anything you are looking for, press GO and get the results according to the artist, album and track.

Preview of any track for the first 30 sec.

Your downloads. You can always follow the downloading process.

Folder. Browse your system without opening additional windows, play your downloaded files clicking them inside of the program.

History. All your downloads are remembered by the program and you can always access the history of your purchases. It shows name of the track, its size and the date when you bought it.

Charts. Now you can see not only the traditional USA, UK, Europe and World charts. We have added more charts that you may find useful as well – Greatest Albums of All Time and 500 Greatest Songs of All Time.

Bestsellers. We show the best-selling albums on Mp3Fiesta.

Search Results. Go there and see the results of your last search requirement.

Support. Access Knowledgebase right from Fiesta Download Manager.

Settings:
- Select and change your folder for storing music anytime
- Arrange the file names as you wish
- Download settings – automatically or not
- Connection settings include Proxy Server details
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If some material downloaded from Mp3Fiesta.com is not of the quality it is indicated on the site, the site Administration will refund the cost of the damaged material and replace the bad item on the site. This warranty does not apply to damage caused by user’s fault.
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If you sync your iPod with iTunes, all the music in the iPod will
be deleted. What you need to do is to click on your iPod icon when you
connect it to the computer and then check "Manually manage music".
After that you need to create a playlist, put all the songs you want
to add in your iPod, then under the iPod click on Music, and you will
see "Autofill from:" below the window. Select the playlist you created
and click on Autofill. Thus the songs will be added without deleting
the ones which were already on the iPod.
Due to our experience - many of our users have plenty of problems with
iTunes. So we advise you to use some another media player like WinAmp,
AIMP or foobar2000 for Windows and VLC, Songbird or Cog for Mac OS X.
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You can listen to Mp3Fiesta music on any portable digital device that supports mp3 – all iPod generations, iPhone, PSP, PDA, netbooks, xBox, any mp3 player and any mobile telephone supporting mp3. Back to top