OVERVIEW

To be a successful administrative professional, you must possess skills to handle a wide variety of workplace tasks and scenarios. The Certified Administrative Professional (CAP) course serves two purposes. First, it prepares you to take the CAP exam offered by the International Association of Administrative Professionals (IAAP). Second, it provides you with a broad selection of essential skills and knowledge to effectively work as an administrative assistant in fields including education, technology, government, and medicine.

In this bundled course of Certified Administrative Professional, and Microsoft Office 2016 Master Certification Training, you will learn the basics of workplace administration as well as how to begin and grow a successful career as an administrative professional. The course covers the intricacies of organizational communication, office and records management, and human resources fundamentals, among other topics. You will also learn to effectively write for business, produce documents, and utilize informational technology. You’ll gain event and project management skills, which includes virtual meeting coordination. As technology develops, this skill has become increasingly useful. Each course module concludes with a quiz, helping you to effectively track your progress and test your skills.

This program will also prepare you for the Microsoft Office Certification Exams for Word, Excel, PowerPoint, and Outlook.

DETAILS

Students will acquire information and build competency related to sitting for the Certified Administrative Professional (CAP) exam. They will learn theory and real-world methods to effectively supporting all administrative functions within an organization.

Passing the CAP exam is internationally recognized as a major accomplishment. Organizations will value the subject matter expertise you develop. Additionally, this course will equip you to learn from best practices and help organizations improve.

Microsoft Office 2016 skills are important skills to have in any profession or workplace. Being able to work with Office programs is a must in today's workplace whether you are preparing for an entry-level position or are an experienced professional. Developing skills and experience working with Microsoft Word, Excel, PowerPoint, and Outlook will allow you to do work independently and be a problem solver at your job.

C. Becoming an Administrative Assistant, Making a Career Change, and Career Advancemen

D. Quiz

Excel

I. Introduction to Microsoft Excel

A.Creating a Microsoft Excel Workbook

B.The Ribbon

C.The Backstage View (The File Menu)

D.Entering Data in Microsoft Excel
Worksheets

E.Formatting Microsoft Excel
Worksheets

F.Using Formulas in Microsoft Excel

G.Working with Rows and Columns

H.Editing Worksheets

I.Finalizing Microsoft Excel
Worksheets

J.Microsoft Excel Features that Were
New in
2013

K.Features New in 2016

L.Introduction to Microsoft Excel
2016 Exam

II. Intermediate Microsoft Excel 2016

A.Advanced Formulas

B.Working with Lists

C.Working with Illustrations

D.Visualizing Your Data

E.Working with Tables

F.Advanced Formatting

G.Microsoft Excel Features that Were
New in
2013

H.Features New in 2016

I.Intermediate Microsoft Excel 2016
Exam

III. Advanced Microsoft Excel 2016

A.Using Pivot Tables

B.Auditing Worksheets

C.Data Tools

D.Working with Others

E.Recording and Using Macros

F.Random Useful Items

G.Microsoft Excel Features that Were
New in
2013

H.Features New in 2016

I.Advanced Microsoft Excel 2016 Exam

IV. Microsoft Excel Final Exam

Word

V. Introduction to Microsoft Word 2016

A.Creating a Microsoft Word Document

B.The Ribbon

C.The File Tab

D.The Quick Access Toolbar

E.Formatting Microsoft Word
Documents

F.Editing Documents

G.Finalizing Microsoft Word
Documents

H.Introduction to Microsoft Word
2016 Exam

VI. Intermediate Microsoft Word 2016

A.Advanced Formatting

B.Working with Tables

C.Working with Images

D.Page Layout

E.Working with Illustrations

F.Viewing Your Document(s)

G.Intermediate Microsoft Word 2016
Exam

VII. Advanced Microsoft Word 2016

A.Working with Long Documents

B.Reviewing and Collaborating on
Documents

C.Comparing and Combining Documents

D.Managing Mailings

E.Protecting Documents

F.Random Useful Items

G.Advanced Microsoft Word 2016 Exam

VIII. Microsoft Word 2016 Final Exam

PowerPoint

IX. Introduction to Microsoft PowerPoint 2016

A.Creating a PowerPoint Presentation

B.The Ribbon

C.The Quick Access Toolbar

D.The Backstage View (The File Menu)

E.Formatting Microsoft PowerPoint
Presentations

F.Working with Images

G.Working with Tables and Charts

H.Finalizing Microsoft PowerPoint
Presentations

I.Introduction to
Microsoft PowerPoint 2016
Exam

X. Advanced Microsoft PowerPoint 2016

A.Customizing Presentations

B.Presentation Masters

C.Working with Special Effects

D.Using SmartArt

E.Multimedia

F.Setting up the Slide Show

G.Outlines and Slides

H.Managing Multiple Presentations

I.Sharing and Securing a
Presentation

J.Features New in 2016

K.Advanced Microsoft PowerPoint 2016 Exam

XI. Microsoft PowerPoint 2016 Final Exam

Outlook

XII. Introduction to Microsoft Outlook 2016

A.The Outlook 2016 Interface

B.Performing Popular Tasks in
Outlook 2016

C.Working with Messages

D.Working with the Calendar

E.Organizing Contacts

F.Introduction to Microsoft Outlook 2016 Exam

XIII. Advanced Microsoft Outlook 2016

A.Working with Tasks and Notes

B.Using Signature and Themes

C.Managing Your Inbox

D.Working with Multiple Email
Accounts

E.New Features in 2016

F.Advanced Microsoft Outlook 2016
Exam

XIV. Microsoft Outlook Final Exam

REQUIREMENTS

This online program can only be taken on a PC; it is not Mac compatible. It is compatible with Windows XP and later operating systems and you will need the latest version of Internet Explorer, Firefox, Chrome, or Safari.

We highly recommend that you use Firefox or Chrome in place of other web browsers.

INSTRUCTOR

Starting her career as a medical administrative assistant, Becky Swaim provides assistance as a program manager to various medical practices. Previously, she managed a large staff in the medical billing and collections. Becky earned a Bachelor's of Arts degree in Speech Communication from California State University, Long Beach. She has been an accomplished online instructor since 2000 teaching Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence.

Tracy Berry has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, reporting/productivity applications, Microsoft Office, as well as the creation of online courses with software from leading vendors.

Tracy has been a senior graphic designer/programmer, instructor, and consultant since 1993. She has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide, including involvement in large corporate software rollouts. Tracy is also an expert in all Microsoft Office programs.

FAQS

1.Can I register for
programs if I am an international student?

Yes, because ed2go programs are online you never
have to
actually travel to the school.Most
schools offer telephone or online registration.

2.How long does it
take to complete a program?

All of our programs are self-paced and open
enrollment, so
you can start them when you want and finish them at your own pace.When you register, you’ll receive twelve (12)
months to complete the program.

3.What if I don't
have enough time to complete my program within the time frame provided?

The time allotted to complete your program has
been
calculated based on the number of hours for each program, so don't
worry too
much about not completing in time. If, after a concerted effort, you
are still
unable to complete, your Student Advisor will help you work out a
suitable
completion date. Please note that a fee may be charged for an extension.

4.Do I have to buy
additional materials?

No

5.Can I get
financial
assistance?

ed2go courses are non-credit courses, so they do
not qualify
for federal aid.In some states,
vocational rehab or workforce development boards will pay for qualified
students to take our courses.Additionally, some students may qualify for financial assistance
when
they enroll, if they meet certain requirements.

6.What happens when
I complete the program?

Upon successful completion of the program, you
will be
awarded a certificate of completion.

7.Am I guaranteed a
job?

ed2go programs will provide you with the skills
you need to
obtain an entry-level position in most cases.We don’t provide direct job placement services, but our
facilitators and
career counselors will help you build your resume and are available to
give
advice on finding your first job.Facilitators will also be available to use as a professional
reference
upon completion of the program.Potential students should always do research on the job market
in their
area before registering.

8.Who will be my
instructor?

Each student is paired with a facilitator for
one-on-one
interaction.The facilitator will be
available (via e-mail) to answer any questions you may have and to
provide
feedback on your performance.All of our
facilitators are successful working professionals in the fields in
which they
teach.

9.What software or
hardware do I need in order to take online programs and what are the
system
requirements?

In order to take our online programs, you must
have access
to a computer and the Internet.You can
access the program contents from any Web-enabled computer.You don’t have to use the same computer to
log-in to the program every time.We
recommend that you have a word-processing program (Microsoft Word is
the best)
and the latest version of Internet Explorer.

10.Can I use a Mac?

No.

11.How can I get
more information about this program?

If you have questions that are not answered on our
website,
please feel free to contact us via LIVE chat (click the button above).If you are visiting us during non-business
hours, please feel free to send us a question using the “Contact Us”
form to
the right.You may also call us at
1-877-221-5151.We will answer your
questions promptly.

12.When can I start
the program?

Our programs are all open enrollment.You can register and start the program as
soon as you are ready.

Please note:Once the
program curriculum is accessed online or through submission of a
material
shipment confirmation, refunds cannot be issued.

13.Does this program
prepare for a certification?

Yes.Certified
Administrative Professional (CAP) offered by the International
Association of
Administrative Professionals (IAAP). Certification exams are given
twice a
year. If you qualify to apply for the exam the deadlines to apply for
the exam
using your ed2go voucher are: