Resume

Business Analyst

Resume:

A highly experienced Business Analyst/Scrum Master Certified with progressive working experience in several domains such as Human Resource, Health Care and Finance. As an exceptional liaison between business and IT stakeholders, adept at multitasking, wearing multiple hats, working with onshore/offshore cross-functional teams, mitigating risks, streamlining requirements, and making concrete decisions to deliver qualitative products and projects within time and budget. Major strengths in requirement elicitation, business process modeling, business system analysis, project coordination, data analysis, along with a comprehensive understanding of SDLC methodologies and techniques. A great communicator both written and in person, problem-solver, critical thinker, and a leader with a proven track record. Capable of driving the team towards assessing feasibility and optimum solutions. Skills

• Used Jira to manage Backlog and write clear and effective User Stories for the development team

• Worked with end users and vendors to define business critical needs and analyze the possible technical solutions by gathering requirements and document (via RACIs and MS VISIO process flows) and standardize HR functions

(payroll, compensation, allowance, OTP) for communication to end users and IT support team

• Created BRD, FSD, URS and CR documents for system application development

• Interfaced with the developers and testers to provide support and resources needed to resolve domain and technical issues

• Facilitated UAT testing with the business users and prepared Test scenarios, and Test scripts to execute the test cases

• Performed System testing and helped end users in UAT

• Worked with PM on various Project Management activities: keeping track of Project Status, Deadlines, Environment Request, and Compliance Issues

• Organized and participated in Scrum meetings

• Worked with vendors to confirm interfaces and exports worked without errors in the upgraded environment

• Worked as User/Customer advocate and negotiated with user as well as technical team and management staff to resolve any outstanding requirement conflict during the SDLC process ExTech Systems 09/2014 – 02/2016

Vienna, VA

Business Analyst

• Developed, implemented and documented software development and SQA process:

• Worked on data migration from legacy systems to Workday system using iloads and Enterprise interface builder

• Identified the process improvement opportunities by reviewing the process with end users, documenting the as-is and to-be processes

• Documented, coached and elicited business requirements from SMEs by writing User stories in Jira