Hi All, I have tried this method again today to duplicate a team and it states that the import has been successful but when going back to the teams list it is not showing. Also the new team or user is not showing in the database. Do you have any ideas? Thanks Simon IMHO, it is best to open a suppor...

... the order of the clocks got mostly reversed... except for the top one. I had them stacked (top to bottom) 1-2-3-4-5-6-7, and now they are stacked 1-7-6-5-4-3-2. My guess is that you were updating Preferences and re-arranging positions of dektop clocks at the same time, meaning that Preferences ...

... using 3x 4k screens. Just wondering what is your video configuration. Is it 2 video cards (which ones?) or something else like TripleHead2Go. If TripleHead2Go then you may want to check with https://www.anuko.com/world_clock/compatibility/triplehead2go.htm Another thought, if resolution is diff...

Unfortunately, the "Update role_id it" is database schema specific, and will only work when executed as expected, for db schema version 1.17.44 (not after the fact when the schema is already updated to a more recent version). This is because fields have been either changed or dropped and at least on...

1. Should I perform all the steps (from top to bottom) because I'm not sure which is the the existing (old) version ? Which buttons must be choose? No, don't do all the steps. As some steps do some additional stuff in addition to updating the DB stricture (Update projects, etc.) which may mess thin...

Today I downloaded version 1.17.22.3998. The latest as of now is 1.17.89.4271, not 1.17.22.3998. If you need revamped roles working, it's best to use the latest. Error: database schema version query failed. MDB2 Error: no such table dbinstall.php seems out of sync, as there is no database version c...

Did you update the roles during migration (there is a button for that in deinstall.php in one step). Unfortunately, it works only for a specific version of the db schema, so if the step is missed, and the schema is updated (and the role field is therefore, dropped), then you may have to update the r...

The second "or" part of the sql command will never match. Why? Because in the where clause is "u.id = 795" . Never ever would it be 31. It is an or , so not matching second part does not matter. The second part should match when you query for self ($user_id equals $this->id). For example, when edit...

Are you sure you use the latest version of Time Tracker? If so, which version exactly? As prior to 1.17.36.4048 there was a bug in dbinstall.php, which was basically causing an exit, because instead of echo there was a die in the code, which was addressed in 1.17.36.4048, but if you use a slightly p...

I see the steps to upgrade "database structure" on page 2 of the upgrade document. Could you clarify which upgrade document you are referring to? If your current version is 1.11.44.3634 - then in dbinstall.php, assuming you see it, you have to execute the 4 steps outlined in the red rectangle in th...

Do you see the Updates section below the error and DB Install step? If so, determine the version of the code that you have (in the footer of your old installation). Then execute all required steps in sequence from top to bottom. For example, suppose your existing version is 1.5.80. Then you need to ...