SN Magazine

SN Magazine: August 2016

This month, your favorite professional magazine introduces you to your new SNA President, Becky Domokos-Bays, PhD, RD, SNS. You’ll also take a close-up look at customer service and come along on an exploration of K-12 culinary boot camps. Plus, you’ll glean some unique ideas for solving problems or raising the bar in your school meals program and get a crash course in the graphics and printer jargon you’ll need to understand if you find yourself working with photos, logos, illustrations and more. As you head into back-to-school mode, don’t miss the following highlights in this issue:

A focus on providing exceptional customer service in your school nutrition operation. Discover four simple steps toward creating a customer service culture, and take a peek at some simple secrets to superior service. Once you’ve reviewed those two articles, you’re ready for some advanced-level customer service techniques—a set of universal best practices that you can adopt in most circumstances.

SNA member profiles (My Leadership Journey and Last Word). A call to make time this month to connect with your senators and representatives about your concerns about block grants and the eligibility changes for the Community Eligibility Provision (Advocacy in Action).

Celebration of the creativity and joy in school nutrition (Things We Love), news coverage (What’s Cooking and
What’s Cooking @ SNA), an updated approach to the monthly CEU article (To Your Credit), resources to check out (This & That) and much more!