About Mountain Retreat - A Hill Country Resort

Guests at the Hill Country Lovedale can enjoy Ooty's scenery, exotic spa treatments, campfires and multi cuisine dining at Orendo.

Location: The Hill Country Lovedale is a premium hillside resort that perched right at the edge of a hill, with breathtaking and panoramic views of the valley below. The hotel is situated close to Ooty Railway Station (5 km), while Coimbatore International Airport is 92 km away. Some of the places of interest nearby are Ooty Rose Garden (4 km), Ooty Lake (7 km) and Doddabetta peak (10 km).

Room amenities: Guests can choose from Deluxe rooms, Premium suites and Premium cottages. All the rooms are designed to provide a high degree of comfort and come with panoramic views of the countryside. They come with flat-screen TV, WiFi, sitting area, king sized bed, tea/coffeemaker, heater on request and well designed bathrooms with complimentary toiletries.

Hotel facilities: The Hill County Lovedale offers a well-equipped business center with video conferencing facilities, as well as spacious lawns for hosting events. There are several activities for kids including board games and badminton courts, while the in-house spa offers several rejuvenating treatments. Other services include 24-hour room service, concierge services, travel desk, doctor on call, laundry and ironing services. Bonfires can also be arranged on request.

Dining: Orendo is the in-house restaurant which serves Indian, Chinese and Continental dishes

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Drivers License, Voters Card, Passport, Ration Card. Without valid ID the guest will not be allowed to check in.

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 12 PM and the standard check-out time is 10 AM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

MakeMyTrip will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

The hotel reserves the right of admission. Accommodation can be denied to guests posing as a 'couple' if suitable proof of identification is not presented at check-in.MakeMyTrip will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

The hotel reserves the right of admission for local residents. Accommodation can be denied to guests residing in the same city.MakeMyTrip will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

Pay at Checkout

Pay at Checkout policy is valid for hotels in India only.

After booking a hotel online on Makemytrip, the hotel may ask the guest to make partial prepayment a few days before the checkin to guarantee the booking, per hotel's T&C.

The remaining amount needs to be paid by the guest at the hotel. Guests might be asked to pay in cash if the credit card machine at the hotel is absent or dysfunctional.

If the guest plans to check-in at the hotel after 5:00 pm, they must inform the hotel in advance. The hotel can release the room in case you have not checked-in by 5:00 pm and have not informed the hotel about your late check-in.

Reward Points redemption option is not applicable on bookings made using the "Pay at Checkout" option.

Some hotels might ask for a security deposit of up to 100% of the booking amount at the time of check-in; denial of paying security deposit, may lead to hotelier not allowing check-in.

Guest must pay full amount at time of check-out; hotel's payment cannot be withheld by customer in any case after completing stay.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

It was a wonderful experience to stay in this hotel. We stayed 2 night, location is very good, close to city but food is very expensive, breakfast was nice, overall experience is very, I recommend to stay here .

4.7EXCELLENT

Bad service

Yves

Reviewed 1 months ago

Service was not good. Very less staff. Poor maintenance. Difficult to reach during night time

2.3AVERAGE

View is pretty Amazing and

Varun Saraswat

Reviewed 1 months ago

It was a great stay to be honest. Resort is on top of hill and a little away from the main city. We went in our own car hence we had no issue and even its not very far from the main market. Anyways so the rooms are pretty amazing if you are lucky then would suggest you to take valley view, we had a garden view which was also not bad. Now service we talk about is not that bad even the service was pretty good. Food quantity and quality was also relishing however the rates are on a higher side.

4.3VERY GOOD

Beautiful location but service....

Deepak Porwal

Reviewed 2 months ago

We stayed in the resort for 2 days during our trip to Ooty. Location is excellent with an amazing view of the valley. Common area is well maintained, very clean and has beautiful flowers and greenery. We stayed in Deluxe suite which was very big with an in the room kitchen. Hot water was an issue as it took quite long for the geyser to start providing hot water. There are few valley view rooms as well which provides even better view from rooms themselves . Resort also has a good restaurant, food served there is quite tasty but costly. We had breakfast included in our plan and breakfast served on both the days was very tasty. Service was slow and can be improved . Overall a good stay. Location of the resort is so good that it makes up for any other improvements needed in resort.

4.0VERY GOOD

A memorable stay

Sarvesh Gupta

Reviewed 2 months ago

Our room was very nice . Much better than I expected. The view from room was good, staff was courteous and food was nice too. We enjoyed the kids play area and indoor games. I like the fact that the hotel was away from the main city. One thing where they could do better is provide basic toiletries upfront to live up to its star rating.

We visited this hotel in the month of December. It was a holiday trip with family and friends. The location of the hotel was very good. The ambience of the hotel was good. The front office services were good as there were no delays in check in and checkout. The service of the hotel was very good. The staff's were very friendly and cooperative. The rooms provided were very good, neat and spacious. The food and drink provided by the hotel was good. The overall experience at the hotel was good.

3.2GOOD

Overall service was good

Subramani

Reviewed 19 months ago

The overall experience of the hotel was good. The staff's were well behaved in the hotel. The sightseeing was not arranged by the hotel. The garden was available at the hotel. The best part of the hotel was the service. The complimentary food was provided in the hotel.

5.0EXCELLENT

Check-out was done on time

Balamurugan S

Reviewed 21 months ago

The check-in and check-out was done on time. The behaviour of the staff was helpful. There was no problem in service. All the facility was provided in the room. The room and washroom was neat and clean. I didn't taste food from the hotel. The activity was not provided at the hotel.

3.9GOOD

Good stay

M ARAVINDHKUMAR

Reviewed 21 months ago

The check in and checkout was done on time at the hotel. I had visited this hotel with my family. The location of the hotel was good. Everything was good at the hotel. There was no activity arranged by the hotel. There was no suggestion for this hotel. The parking place was available at the hotel. The hotel was located in the city.