Hi,Thank You!! for posting your Question.My name is ***** ***** today I will assist you to solve or identify your problem.Can you tell me the name of the email service provider, like Yahoo, gmail etc. ?

Yahoo. But it is not reset password. It has to do with my creation of the email. Initially my email address was created as***@******.***. I have not used for a while. I can access my account profile, but not inbox. The pop up screen: Sorry! Something went wrong. Retry?" When kick on retry, the pop up screen came back again. Can you fix it?

I don't need you connect to my PC. I am pretty good with computer. like I said the problem is with my login ID***@******.***. the .CN cause the problem to access my inbox and retrieve my email from it.