Sold by KOMIC

Can't get enough of your favourite Barbie cartoon characters? Now you can bring them along to school ! This Barbie School Trolley Bag is nice, multi functional, great for school, camp, outdoor activities and much more usages. This Barbie School Trolley Bag has enough space to store books, stationeries, and some other school supplies that your child might need. The high quality nylon material used to make this bag will ensure its durability and toughness for everyday use. Dont be stress if the bag gets all dirty and filthy, simply hand wash the bag and let it dry under the hot sunny sunshine.

Exchange & Return Policy

Seller's Information

Seller

KOMIC

Shipping from

Return/Exchange address

Notice on Return/exchange

Once the item is received, we will examine the product according to our Quality Control guidelines and Replacement/Refund process only begins after we have completed evaluating your returned product.This quality evaluation process may last up to 5 business days. If the product is found to be defective, we will replace the item for you at no extra cost ! - Replacements will be processed according to our delivery duration stated on the website. - Products must be in their original condition. - Brand packaging should be intact. - Replacements are made basis availability of the product on the website. If the product is not available on the website, we’ll initiate refund after your confirmation. The following items are not eligible for return / replacement : - Return request is made outside the specified time frame. - Product is damaged because of use or product is not in the same condition as you received it. - Products with tampered or missing serial numbers. - Anything missing from the package you've received including price tags, labels, original packing, freebies and accessories. Kindly have your parcel shipped to the following address: KOMIC ENTERPRISE PLT 1-H, LORONG DELIMA 13, ISLAND GLADES, 11700, PENANG, MALAYSIA. TEL : 012-4169448 Should you require further assistance please feel free to revert to us and we will be glad to assist you. Thank you for shopping at KOMIC 11Street.

11Street Return/Exchange Policy

Cancellation

Request for cancellation if product has not been dispatched after payment completion.

Strictly no cancellation for E-voucher after purchased.

Return

Request for return within 7 calendar days following delivery date.

Check seller's approval on buyer's request.

Buyer sends product in question to buyer.

Seller receives and checks returned product.

Seller approves return and return is completed.

Strictly no return or refund for E-voucher.

Exchange

Request for exchange within 7 calendar days following receipt of delivery.

Check seller's approval on buyer's request.

Buyer sends product in question to seller.

Seller receives and checks returned product

Seller send new product to buyer, and buyer receives it, and exchange is completed.

No exchange for E-voucher purchased.

How to Request for Cancellation/Return/Exchange

You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund. But, in case seller has already dispatched product, cancellation request can be rejected.

You can request for return after obtaining product, you should send the product in question to seller. After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.

You can request for exchange if wrong product is shipped, you should send the product in question to seller. After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

Criteria for Return/Exchange

You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

When request due to change of mind is made after 7 calendar days following delivery date

When product is used, destroyed or damaged

When tag attached to product is removed or package of product is opened and product value is damaged

When sealed package is opened or packaging materials are lost

When too much time has passed and product value has so decreased that its re-sale is not possible

When return/exchange request is made for customized product such as hand-made shoes or accessories

When components of product (including free gift) have been used or lost

When buyer did not follow instructions included in product

As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720-0000 and we will do our best to help you.

Notice

Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.

For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.

11street is an open marketplace operated by Celcom Planet Sdn. Bhd. – a joint venture between two established names Celcom Axiata Bhd. and SK Planet Ltd. Celcom Axiata is Malaysia’s premier and most experienced mobile telecommunications group and SK Planet owns Korea’s best e-commerce site, 11st.co.kr, a reliable and revolutionary e-commerce platform.