Installation and Troubleshooting

One of the typical reasons to get a hosting server of your own is the fact that you will have 100 % control over the software environment and you may install anything you'd like. This will enable you to run applications that require particular software in order to be present on the machine, which isn't possible with a shared hosting server in which you could install software only in the account, but not on a root level. In case you are not very experienced with this sort of matters, however, you may come across difficulties due to the fact that managing a hosting server of your own is different from managing a standard shared website hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, hence our admins will be able to take care of various tasks which should be performed or can resolve a variety of issues that you might face.

You can add the upgrade with a couple of clicks whenever you need it and regardless of the virtual private servers plan you have selected. This could be done either during the order process when you think that you'll need assistance from the very start or later on from the virtual private server billing CP in the event that you have difficulties with any app on the machine. Our experienced admins can set up or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade provides 60 minutes of custom work and you'll be able to use it anytime. Most tasks take less than that, consequently the remaining time will be available for the future and you will be able to see it inside the billing Control Panel constantly. You are able to use the upgrade as a standalone service or on top of the thirty minutes of custom work which are part of our Managed Services upgrade.

You'll be able to employ our service at any time in the event that you have a dedicated server from our company and you could include it in your plan with just a few clicks. If you need some custom work on the website hosting server right from the start, for example, you can obtain the upgrade along with the plan during the signup process, or you can obtain it through your billing area in case you need support at some point later. The Installation & You with any task that you cannot do on your own for one reason or another - install a script, set it up or troubleshoot it. In this way, you can focus on building your websites without losing time on hosting server maintenance or software problems because our seasoned staff will take care of these things for you. You could add the upgrade as many times as you need it and if some time is left, it'll be listed inside your billing CP, so you may use it whenever you need it again.