Jeulia.com is a SCAM / Sham! Buyer BEWARE!

The Story

The following is my personal experience, review, and opinion of Jeulia.com Jewelry…

So you’re in the market for a ring, whether it be for a new engagement, yourself or a replacement ring. If you’re like me you don’t want to spend 1000s of dollars on a ring, but you still want something that’s going to last. This was me about a month ago. Scouring the internet for just the right ring, I came across some review videos on Youtube and that’s how I was introduced to Jeulia.com.

Jeulia’s rings are so beautiful and at just the right price, so it’s very easy to get sucked into buying one. Especially with all the good reviews and videos claiming that Jeaulia.com offers such wonderful quality, by substituting diamonds with other gems, such as, white sapphires, and sterling silver with gold and rose gold plating that would last. I purchased the ring of my dreams…. or was it my nightmares?

Purchasing one of their more expensive rings with beautiful two toned vines and Let’s not forget the wonderful princess cut white sapphires, right?… NOT! Nowhere on their website does it say they use white sapphires so, I am not sure why these Youtube videos keeps claiming they do.

The Unboxing

I got the ring two weeks after the purchase (witch just happened to be my birthday). Excitedly I opened the box to see my new beauty! I wasn’t disappointed with the pretty packaging and gorgeous ring sitting inside, but I did happen to notice there was a clump of fuzz stuck under one of the prongs and carefully worked it out leaving behind messy finger prints all over the ring. Using the provided cleaning cloth I started to wipe off the prints when I noticed this charcoal looking stuff all over the cloth. Upon further inspection I saw that the rose gold was vanishing from my ring.

Needless to say, I was very disappointed. I emailed them and asked for a refund. I had no other choice but to assume that their quality wasn’t what it was hyped up to be.

I’ve provided some pictures below…

The Return

So, I emailed them asking for a full refund, followed their sticky rules for returns to a T, crossed my fingers hoping for an easy return, and was let down again. I received an email within an hour asking if I wished to exchange the ring for another. Replying, I stated that I wanted a full refund not an exchange and then never heard from them again.

I contacted my credit card company and was told I had to go through paypal because Jeulia.com uses paypal instead of a regular merchant. I talked with paypal and was told they would contact Jeulia.com. Finally I got another email from Jeulia.com giving me the return instructions and I’m now waiting to find out how the rest of this story is going to end. I will post an update to this post once everything in finished.

Update:

As of 12/16/2018

I called paypal to see how the claim was going and found out that PayPal had decided to close the claim in favor of Jeulia.com. Jeulia said the item had been altered. Well, of course it had been altered the rose gold that was once on the ring wipped off.

Obviously, I got upset and told PayPal that this was wrong. Jeulia was a scam. The more research I do on Jeulia the more I find out they really ARE A SCAM.

Once it seemed pointless to talk with Paypal any further. We contacted our credit card company again and they have given us a refund, thank goodness! Thank you Capital One!

Scam/Sham ALERT!

Here are two images showing the same ring. One is an ebay listing and the other is from Jeulia.com. They are the same ring. The one on ebay is selling for $8.40 and the one on Jeulia.com is selling for $90.00. Check it out for yourself.

( Images above are links to Jeulia.com and Ebay.com. Links open in new window )

Reasons to Avoid

Extremely sticky/picky return policy.
Bad Quality.
Jeulia.com uses paypal instead of a real merchant.
They say they are in CA, but they are really in China.
The fact that there are some of the rings they sell for $100+ dollars on ebay selling for under 10 bucks.

Other Review Sites

It would appear that for every bad review there are 10 or more good ones for Jeulia. The question is are they paid for with free jewelry or are they actually happy customers? Here are some links to other review sites for Jeulia.

If you dig further and look at more review websites you will find that there is A LOT of bad press out there, at least enough to make someone leary of throwing away $100+ dollars.

The Conclusion

In conclusion, as tempting as Jeulia.com rings are, I wouldn’t waste my time or my money buying from them. This of course, is only my opinion. If you think your experience will be different than mine was then by all means purchase whatever you like, but I personally believe the evidence above is just screaming “STAY AWAY!”, and that the chances are they are a scam.