9.x

Hi guys,
I lost my PC's configuration after several years going fine. I lost a setup connection between Biblioscape and the ElevateDB Manager. After such years, I don't remember the user and the password of the database. After reading the forum I tried Admin/DBAdmin but it didn't work. Can you guys please remember me the credentials to restore the connection. Thanks a lot.

Sometime on 17-18 June 2017 Windows 7 did an auto update and Biblioscape 9 produces only errors, such as:
ElevateDB Error #700 An error was found in the statement at line 1 and column 16 (ElevateDB Error #401. The column Folder does not exist in the table bib)

My folders are still displayed down the side column but the only response is the above error.

For the Info of any current B.9 Users - Identified bug in B.9
The Bug(s) are within the reference module causing associated bugs in the Lookup tab and causing Biblioscape 9 itself to lock up
requiring a Task manager process tree closure but Biblioscape then locks up at the splash screen stage upon re-opening.
The bug did not reveal itself within Biblioscape 11 early trial release when tested with the same record. Well done Biblioscape!
A resolution available existing Biblioscape 9 users is:-

Recently, I've changed my computer. After reinstalled Biblioscape (Pro Version 9), the program didn't accept my "Registration Key" though I can (in theory) install the same key 3 times on different computers. I've informed the problem to Biblioscape (many times) and, until now, no answer to my problem.
What is going on? Is support for Biblioscape still working?
I wait for response (once more).
Thanks.

I've downloaded version 10, and on opening my v.9 database it says that it has to perform a conversion. It warns it may take a long time. When I hit OK, the dialog box closes and then nothing happens; there is no progress bar or anything. Is there a way to know when the conversion is done? Is there a window that pops up? I let it go overnight but the computer went to sleep.

I'm getting the above message after upgrading to a new computer at work. Biblioscape v9 has been deleted off the old machine, so I have no way of unregistering it. Is there some way of getting that one revoked so I can register my new computer? Or, alternatively, revoking all computers associated with my key.

When opening BS I get the following error message:
ElevateDB Error #1100 A connection to the server at '192.168.4.200' cannot be established ('Socket error: No connection could be made because target machine actively refused it. (10061), on API 'connect')
The database is a .bsr file and I can acces the server and read, write, copy whatever I need to but nothing changes. Any ideas?
Mike