JUNIOR FUNCTIONAL ANALYST

Deloitte Belgium

Job Description

JUNIOR FUNCTIONAL ANALYST

Deloitte provides full life cycle application management services to its clients, spanning the entire continuum from upfront assessments and advisory, over application maintenance services out of our onshore, near-or offshore centers, to application optimization and innovation services aiming at supporting business strategies.

Your role

As junior functional analyst, you will be part of the “Managed Services” (MS) service line, a fast growing team that assists organization’s customer facing functions with the maintenance of their technologies. As market leader in the CRM area globally and locally, we focus on leading technologies such as Salesforce.com.

You will be involved in supporting, adapting and testing CRM solutions deployed at our clients, turning challenging business requirements into actionable technical solutions that fit in the clients IT landscape. Tasks to be executed are: qualification of the business requirements, estimation of the workload, communication with the development team, testing, planning, and deployment.Your current competenties

At Deloitte, we favor people with strong team spirit, solid communication skills, and a combination of deep technical skills and business understanding.

Profile

Ability to translate Business Objectives to functional and technical requirements;Knowledge or specific interest in Sales & Marketing or Customer Service department processes;Interest in Cloud applications;Team player with strong communication skills;Intellectual curiosity combined with outstanding analytical skills;Open to work in an international environment;Fluent in English, Dutch and French.What is in it for you?

With us, you will get the chance to learn best-in-class technologies, tools and techniques that will allow you to deliver top quality services at our clients and make a true difference.