Health Information

Even in non-triage calls, you may find that callers seek information about their health issues. In such cases, Centaurus offers health information files you can share with the caller over the phone and send to the caller as a follow-up. The library of health information includes files created by:

Dr. Barton Schmitt, a pioneer in the field of pediatric telephone triage

The American Academy of Family Physicians

Links to The National Institutes of Health/National Library of Medicine

Your call center has the ability to send this information via postal delivery, fax or email.