We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 8-12 business days from the date that it is placed.

DOMESTIC SHIPPING

All items are shipped out around 2-3 working days after receipt of payment.

From there, all domestic orders will take approximately 1-7 working days to arrive.

** On average, the order is produced and shipped from our facility 3-5 business days after purchase with standard shipping.

Standard Shipping

Domestic (United States)

$0.01 – $15.99

$3.99

$16.00 – $27.99

$5.99

$28.00 – $44.99

$7.99

$45.00 – $99.99

$9.99

$100.00 and up

$15.00

If you want your order to be shipped faster, please leave a note for us when you place the order. There are 3 advanced shipping options you can choose with additional shipping cost starts from:

+ Ground shipping (3-6 days): $6.96

+ 2 Day shipping: $18,76

+ Standard overnight: $31,01

INTERNATIONAL SHIPPING

We do not ship international.

TAX

We don't have tax nexus in the United States and Rest of World.

Verification

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified (With this sort of time frame, it makes it difficult for us to change or cancel your order.)

You can take a look at our Track Order page to see what your shipping status is. If it is over your estimated arrival date, please contact us, and we can take care of this for you.

After your order has been placed, you have 60 minutes to contact our customer service (email to
admin@bilitee.com
) and request order modifications or a cancellation. After 60 minutes, your order has already been placed in production and can no longer be modified.

Returns/Exchanges:

At Bilitee.com, we are doing our best to ensure product quality and order accuracy. However, it may happen that you receive a damaged item, poor-quality printing or incorrect product. We guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a refund on the affected items.

All we need is your order number and a clear photo showing either the incorrect item, the poor quality of the print or the damaged area of the item. Please contact us by email at
admin@bilitee.com
and one of our helpful support staff will organize a replacement for you and you don't need returns Damaged/Incorrect Products.

** Note: Since your product is custom printed just for you, we do not need returns and we aren’t responsible for refunds or exchanges due to incorrect fit issues. Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product page. Just see or click on the Size Chart link to find your best fit!

Order not received

If your item has not arrived within 30 days after having ordered, contact one of our heroes through our Contact Us page for a free replacement order or a full refund of your purchase. (Please note this policy excludes errors made by customers when providing incorrect shipping details on their order(s) and/or missed parcel deliveries.)

Refunds

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 21 days.

Missing or Late refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@bilitee.com

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 8-12 business days from the date that it is placed.

DOMESTIC SHIPPING

All items are shipped out around 2-3 working days after receipt of payment.

From there, all domestic orders will take approximately 1-7 working days to arrive.

** On average, the order is produced and shipped from our facility 3-5 business days after purchase with standard shipping.

Standard Shipping

Domestic (United States)

$0.01 – $15.99

$3.99

$16.00 – $27.99

$5.99

$28.00 – $44.99

$7.99

$45.00 – $99.99

$9.99

$100.00 and up

$15.00

If you want your order to be shipped faster, please leave a note for us when you place the order. There are 3 advanced shipping options you can choose with additional shipping cost starts from:

+ Ground shipping (3-6 days): $6.96

+ 2 Day shipping: $18,76

+ Standard overnight: $31,01

INTERNATIONAL SHIPPING

We do not ship international.

TAX

We don't have tax nexus in the United States and Rest of World.

Verification

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified (With this sort of time frame, it makes it difficult for us to change or cancel your order.)

You can take a look at our Track Order page to see what your shipping status is. If it is over your estimated arrival date, please contact us, and we can take care of this for you.

Order Modifications or Cancellation

After your order has been placed, you have 60 minutes to contact our customer service (email to
admin@bilitee.com
) and request order modifications or a cancellation. After 60 minutes, your order has already been placed in production and can no longer be modified.

Returns/Exchanges:

At Bilitee.com, we are doing our best to ensure product quality and order accuracy. However, it may happen that you receive a damaged item, poor-quality printing or incorrect product. We guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a refund on the affected items.

All we need is your order number and a clear photo showing either the incorrect item, the poor quality of the print or the damaged area of the item. Please contact us by email at
admin@bilitee.com
and one of our helpful support staff will organize a replacement for you and you don't need returns Damaged/Incorrect Products.

** Note: Since your product is custom printed just for you, we do not need returns and we aren’t responsible for refunds or exchanges due to incorrect fit issues. Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product page. Just see or click on the Size Chart link to find your best fit!

Order not received

If your item has not arrived within 30 days after having ordered, contact one of our heroes through our Contact Us page for a free replacement order or a full refund of your purchase. (Please note this policy excludes errors made by customers when providing incorrect shipping details on their order(s) and/or missed parcel deliveries.)

Refunds

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 21 days.

Missing or Late refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@bilitee.com