Although I just skimmed the article, it seems the bottom line conclusion on dealing with jerks is basically, just learn to live with it, because being total jerks - you aren't going to change them! Although you would have hoped for some nefarious answer that would have advocated stronger more satisfactory medicine for them, this is probably much more realistic. Check out the story aptly headlined, Why jerks get ahead in the workplace. The best solution may be a zero tolerance policy or as it is sometimes called, a "no jerk" rule. That goal loses out if not strongly enforced. The presence of a more than a handful of jerks is likely to have a disproportionate impact on the collective behavior of the group, and certainly not for the better as anyone who has seen it happen can attest.