Universidad de Palermo - Fac. de Cs. Economicashttp://reportur.yvera.gob.ar/handle/123456789/4
UP

2018-03-20T01:03:59ZTourists: Duty of Carehttp://reportur.yvera.gob.ar/handle/123456789/14268
Tourists: Duty of Care
Cyril Peter
Abstract
Utilising exploratory qualitative research, this paper investigates the need to guarantee sufficient
security for tourists. The sense of safety is considered to be important and forms the foundation of
Abraham Maslow’s Hierarchy of Needs. Tourists are vulnerable to a certain degree in that they are
in a situation where the territory, culture and language are all unfamiliar to them. There is an
expectation that their hosts will care of them. That is the hallmark of good hospitality. The crux of
this paper is about security vetting staff, suppliers and contractors of the industry. This is the
fundamental requirement of any successful security protocol.
To study the state of security vetting within New Zealand’s hospitality industry, responses from an
exploratory study with eight participants was conducted in 2011 in the lead up to the Rugby World
Cup 2011 (RWC 2011). They have been used to write this paper
2017-06-01T00:00:00ZNavigating the high seas: Can security perceptions be influenced by demographic factors?http://reportur.yvera.gob.ar/handle/123456789/14267
Navigating the high seas: Can security perceptions be influenced by demographic factors?
Cyril Peter
Tourism is the lifeblood of many countries and destinations. Cruise tourism is a subset of that
vital and fast-growing industry, and the tourism industry’s future is plagued with many
uncertainties, threats and challenges. However, the industry also presents many opportunities and
possibilities. One of the key threat and challenge that must be immediately addressed is security
and terrorism. It affects the entire hospitality and tourism industry.
While the complete exploratory quantitative study had 115 participants and 25 questions,
the findings in this paper related to only 81 participants and five questions. The five
questions related to participant’s age, gender, relationship status, income and security
perceptions. The purpose of the study was to uncover whether age, gender, relationship
status and/or income could influence a participant’s decision with regards to taking a cruise
holiday, especially in the current security climate. The survey was conducted through
Survey Monkey and the findings analysed and presented here.
The findings show that 70% of the participants consider security to be a serious issue and
they take it into consideration when deciding on a cruise holiday.
Briefly the other four major findings are:
1. all ages consider security to be important
2. female are slightly more concerned about security than males
3. slightly more single people were willing to take risks, compared to the married
group.
4. all income levels took security seriously
2017-04-01T00:00:00Zmisconception regarding hurricane Harveyhttp://reportur.yvera.gob.ar/handle/123456789/14266
misconception regarding hurricane Harvey
Tarlow, Peter
2017-03-01T00:00:00ZTowards the end of tourism?http://reportur.yvera.gob.ar/handle/123456789/14265
Towards the end of tourism?
Korstanje, Maximiliano
2017-03-01T00:00:00Z