Successful Communication*+"

These days communication is more than a two-way street: it’s a multi-platform medium.

Technology has created numerous ways for us to communicate with each other—but it’s also increased the number of ways in which the message can get garbled.

Learn how to control your message with clear communications strategies in “Successful Communication.” You’ll learn to recognize communication barriers, assess styles and behaviors and learn how to listen more effectively as well. Effective communications skills are so crucial to successful management that we recommend participants take it as the first course in the program.

Learning Objectives

Discuss the communication process and recognize barriers that get in the way

Gain skills to listen more effectively, especially in stressful situations where heightened emotions can get in the way

Create an action plan to apply techniques in the workplace for communication success

Who Should Attend

All Employees in every role who could improve their communication skills

Credits

HRCI: 6 credits
CPE: 6 credits

SHRM: 6 credits
CEU: 0.6 credits

Fee: $295

Fee includes all training materials, assessment & catered lunch.

*This program is approved for recertification credit hours toward PHR,SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.

+MEA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417.Website: www.nasba.org. All MEA courses are basic and do not require prerequisites or advanced preparation. All courses in this catalog are group live.

"MidAtlantic Employers’ Association (MEA) is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.”