This is a CV of a candidate looking for a job as:

Cabin Crew (#126,277,499)

Location: worldwide (CV #126,277,499)

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

* deals directly with customers by telephone. * responds promptly to customer inquiries by communicating clearly, both written and in speech * handles and resolves customer complaints, speak in a way the customer can understand * performs customer verifications * processes orders and requests * directs requests and unresolved issues to the designated resource * manages customers' accounts * keeps records of customer interactions and transactions then record details of actions taken * communicates and coordinates with internal departments * has intimate knowledge of the customer's needs and willing to build a long-term professional relationship with the customer and the company for the best interest of both parties * obtain and evaluate all relevant information to handle inquiries and complaints * follow up on customer interactions

Responsible for providing technical with excellent customer service solutions to users pertaining to PC and email technical problem.

* Provide client support and technical issue resolution via phone * Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only). * Configure email account (e.g. MS Outlook) to send and receive email messages. *Communicate effectively, with an average level of technical knowledge and experience. * Identify and correct or educate, client on operational issues in client's computer or modem/DSL Router. *Discuss the instructions to the customers as clearly as possible. Speak in a way the customer can understand *Keep customer interactions and transactions then record details of actions or troubleshooting taken.

Professional Details

I used to work as a Technical Support Representative for a U.K. based client then after 4 years I was transferred for an Australian Client and now I'm currently working as a Customer Service Representative. I have been employed by the company for more than 6 years. Traveling, discovering new cultures and meeting interesting people has always been my passion all the time. It makes me excited to wake up everyday and constantly learn something new. I have reached and exceeded all my targets and customer expectations in my profession by offering personalized care, attention to details and upbeat energy in my work.