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Member Marketing

It’s all about convenience. Credit union members expect to communicate on their terms and through their preferred channels. Staying relevant in our members’ lives starts with effective communication.

Shared Resources

Discover the power of integrated shared branching functionality in a convenient and consistent environment for your members to carry out their business.

Xtension Contact Center

Power up with our contact center providing chat and call center to your credit union.

Partner Program

Xtend is a proud partner of cuasterisk.com, a collaboration which leverages the power and effectiveness of a network of business partners coming together to provide a variety of popular services at competitive CUSO prices. This network reaches more than 600 credit unions.

We are a 100% credit union-owned CUSO formed in 2002 that offers managerial, operational, marketing, technical planning, and consulting to its owning credit unions. Xtend acts as an aggregation point for shared resources that allows credit unions to deliver cost-effective products and services to members that enable them to stay relevant in an increasingly competitive marketplace.

We are currently owned by 80 credit union partners and provide services for over 200 credit unions representing more than 1.2M members and $13B in assets. Whether it’s overseeing a shared branching network that provides members access to services, or initiating thousands of outbound member contacts to help generate leads, we do so as a trusted extension of your credit union.

Xtend News

Don’t Forget to Register to Attend Our Webinar Series on Business Texting 101 (powered by Zipwhip)! Register below to attend our webinar being held on 5/29/19. We will take a look at how Business Texting (powered by Zipwhip) can be put to use throughout the different departments in your credit union! Member Service | Lending |… Read more »

It’s important to know who to contact for Xtend Shared Branch settlement/adjustment information, to ensure there is no delay in processing. As a reminder, Xtend has specific settlement contacts listed on our website for proper shared branch handling. To find the appropriate settlement contact for each participating credit union, you can use any of the… Read more »