Home Care Packages

A home care package gives you funding from the Government to spend on the care and support services you need to keep you living independently in your own home.

Here is a taste of some things you might choose, as what you spend your funds on is up to you:

House cleaning and gardening

Home maintenance and modification

Visits to prepare meals with you

Assistance with your grocery shopping

Transport to participate in your favourite activities

A chat with a friendly member of our staff over a coffee

A long, relaxing country drive

Transport to church on Sunday

Getting to your important medical appointments

Assistance with showering, dressing or personal care

Preventing falls in your home

Changing your dressings / bandages as needed

Regular assessments of your health

Monitoring your vital signs as needed

Assistance using technology

Welfare checks if you live alone

Staying in your home overnight while your carer is away

Advice for making healthy and tasty meals you can enjoy

Staying in touch with friends and family

Ensuring that you get to do all the things that you enjoy each week.

In addition to services you may also want to purchase products such as pendant alarms, mobility aids, and other types of devices or equipment that you think will work for you.

We keep our home care packages hourly rates and administration fees as low as we can to ensure you get as many hours as possible for your package, and will not charge you an exit fee for leaving us. If you are currently a client with a different provider and want to change, then let us explain how we can better meet your needs and assist you to change over to us in a seamless manner.

We make it easy for you to get the care and support that is right for you in just four quick steps.

Step One – Let's chat

We are available to case manage your package, provide services, offer advice, and work to get the best outcome possible together.

If you have been approved for a home care package, or you are just starting to think about seeing if you are eligible for one, you can either call us on 9301 0299, or use our home care package enquiry page.

You are under no obligation to choose us, we are happy you give you the advice that you need using our experience in the aged care industry. We have put together a bit more information about home care on these pages:

If you choose us you can be confident you are getting a value-for-money service that offers your choice and high quality.

Step Two – Set Goals

Your goals drive the support you receive through your home care package. Once you decide you want to become a client, we will assist you to come up with goals that you think are motivating.

A goal could be as simple as getting back into your garden, maintaining a healthy weight, or even being able to dance at your granddaughter’s wedding. A good goal will build on your strengths and desires.

We have a few stories about our clients on our How it Works page for you to read through and see how we made it work for them to meet their goals. You might find it interesting to see what people like you have thought about when setting goals for their care programs, or you might prefer to just discuss your own story with us and see where we can make it work for you.

Step Three - Choose Services

We will guide you to use your goals and preferences to decide what services you would like to choose, how many hours a week for each you might like, and what times of day would be suitable to your lifestyle.

There may be other things you would like less often – such as a few hours in the garden every six weeks or a monthly assessment of your health condition.

Our flexible services wrap around the things that you enjoy the most, as well as support the activities that you need assistance with as often as you wish. This is part of our commitment to ensure that you have control over the services that you want. There might be activities or outings that we can suggest for you that we think might like, or we could share ideas that have worked for other people, but ultimately it is your choice.

Step Four – Start

Once you feel that we have built a plan that you like and are happy with how the funds in your package will be used, your services can start whenever you like.

You can alter your plan at time and as often as you like. Our people are here to assist you in any way we can.