Shipping & Returns

SHIPPING

UK Shipping Rates are based on order value as below:Up to £100 = £3.50£100 and Over = FREE All UK orders on or over £100 are shipped free of delivery charges.

All orders are shipped via Royal Mail 1st class delivery service within 2-3 working days.

International Orders:

All orders are sent using the Royal Mail International Signed-For service. International orders please allow 7-10 working days before contacting us.

International Shipping Rates are based on order value as below:

Europe:

£8.50

Rest of the World

Up to £100.00 = £11.50£100.00 - £200.00 = £15.00£200.00 and over = £25.50We will send you a dispatch confirmation when orders are fulfilled and dispatched. If you have not received your order, please contact us with your order details.

RETURNS

**FREE RETURNS ON ALL UK ORDERS**

Returns and or exchanges of goods purchases made on the site www.oliverjane.co.uk are accepted within 30 calendar days from the day the product is received.

All international orders will have to pay for their own returns.

• Refunds will be made according to the form of payment used, and the repayment time will depend on the form of payment chosen. In order for the exchange or refund policies to be applied, the goods must be returned unused, with the labels and (for swimsuits) the hygienic liner in place. It must also be accompanied by the original packaging and documents.

HOW TO MAKE EXCHANGES

You can make changes to size and colour, if you need to make a change for another product it is required that you return the product and make a new purchase, this is subject to the availability of products in the online store.

Please include your original invoice in your return. If you would like to exchange a product, please email info@oliverjane.co.uk before you return the item.

Any defective item or any product that is different than the original invoice can be returned or changed within the first 30 days of receiving the item. Note that all the defective item (s) are subject to inspection.