Cardiff data recovery

What we offer

Advice on the nature of the problem

Complete diagnosis of the issue

Report on data availability

A managed repair and recovery service

Confidential service

Experienced Engineers

Data Recovery Centre

We are a south Wales based IT company with a dedicated recovery team who use specialist data recovery equipment and their expert knowledge to restore lost data, pictures & videos from mobile phones, personal computers, laptops, hand-held devices, tablets, androids, satellite navigation systems, photo memory cards from cameras and even Xbox & PS4 game stations.

The head of the team is an ex-forensic police officer with 20 years service who still does work for police forces, as well as solicitors & lawyer work for court cases and for private individuals.

If you live in
Cardiff or anywhere else in the UK, you pay to send us the phone that needs to be recovered, we'll do the data recovery and then we pay to send it back.

Mobile phone

We are able to retrieve & recover lost data, numbers, texts, photos & videos from mobiles by downloading what is currently in the phones memory and restoring it. This service is available to companies & the general public in the Cardiff area. We can restore what is there and if needed, even print it all out. If you have lost something, then we have experts who provide a discreet service to recover what's there for you.

Mobile Phone Chip-Off

Chip-off is an advanced digital data extraction technique which involves physically removing the memory chip from the mobile and then extracting the raw data using specialised equipment, this enable us to get a complete history of the phone. This can even be done on phones that have suffered catastrophic damage.

How is a Chip-Off done?

the memory chip is physically removed from the mobile phone.

the chip is cleaned up.

the raw data is extracted from the chip.

the raw extraction data is then analysed using industry standard forensic tools and custom utilities.

Most customers will not need the "chip-off" service for their data recovery.

Computers ~ PC, Laptop & Server recovery

Have you lost something important from your computer?

a family photograph album

an important Word document

graphic design images

an Excel spreadsheet

holiday pictures

an important piece of work

your favourite music album or soundtrack

wedding or christening video clip

Then our Data Recovery team in conjunction with our IT department are experts in data recovery for all situations and causes.
They could be:

viruses

spyware

natural disasters

accidental deletion

system crashes

corruption

hardware failure

We can recover your lost data from:

hard disk drive (HDD)

external hard drive

RAID systems

desktop

laptops

tablets

mobile players

androids

server storage

database

And even from Multi Media devices

iPods

Computer Games Consoles

digital camera media

CD and DVD media

MP3

JAZ

flash cards

USB memory stick

SD / SDHC cards

Sat Nav & Dash Cam data retrieval

We have forensic technology to extract geographical location and GPS data from satelitle navigation systemns for forensic analysis. This data can used in cases involving fraudulent insurance claims, Cash for Crash fraud, illegal expense claims or even evidence against a spouse in a divorce case. We can also retrieve information from a vehicles Dashboard Camera, the pictures, GPS information and actual driving footage.

We can extract the following data from a sat nav unit:

favourite locations

track logs

journey details including time, location & distance travelled

deleted data

Bluetooth

mobile phone details

We can recover the information from all types of Sat Navs including:

TomTom

Garmin

NMEA

Navigon

Navman

Snooper

Mio

Medion

Android Phone or Tablet internal data recovery

If somebody has been driving you're car around then we can tell you where they went.
We have also started retrieving information from popular Dash Cams, including:

Transcend DrivePro

HP F210

ABEO HDVR

Shadow GT680W

RoadHawk HD

GS6000 A7 / Samoon 3H2F

Mini Ambarella

BlackVue Dual Channel

Mobius Action Camera

Itronics Smart Plus

Hetai

Lukas

Forensic data recovery

We have specialist forensic tools & software that provide a high standard of data recovery across many fields that can be used by the National Crime Agency (NCA), in a court of law or en employment tribunal.

With our extensive knowledge of the legal system we can prepare section 9 MG11 Statements and will present this at court as an expert witness if needed.

We are able to recover:

Personal identification number (PIN)

handset SIM history

deleted texts

contact list

call history

internet browser history

voice recordings

photographs & videos

We follow strict quality assurance guidelines (we are currently working towards ISO:9001 AND ISO;17025). We provide these services to all profession's as well as private individuals.
The information we recover will be able to be used as evidence at court cases in Cardiff.

Criminal defence, litigation, domestic disputes or family law

With the use of digital media increasing daily, the use of digital forensics is becoming paramount in an increasing number of both high and low profile cases. A-Star Forensics are trusted experts to legal practices throughout the UK, and can assist with your Digital Forensics requirements, providing thorough analysis of digital media in order to produce legal evidence of a crime/unauthorised action.

How can A-Star Forensics help?

A-Star Forensics work with Criminal Defence solicitors daily, examining a number of different digital media including mobile phones, tablets, satellite navigation systems, cameras, call data records and more. For legally aided cases, our fees are widely accepted and in line with LSC rates. Our case proposal document provides you with all of the details required to support any application for Prior Authority, including a full breakdown of costs.

With many years' experience in Digital Forensic Investigation, we can assist in a variety of cases, including:

theft & Fraud

sexual Offences

assault

murder

drug Related Offences

indecent Images (IIOC)

For each Full Forensic Analysis, we provide the following service:

secure transportation and collection of the exhibit(s)

adherence to Association of Chief Police Officers (ACPO) guidelines at all times

generated materials in electronic format, or paper where required

detailed and unbranded technical report presenting findings

generated MG11 s9 Witness Statements

A-Star Forensics produce clear and concise reports with every full forensic analysis, to assist in any court proceedings. With the vast level of experience of our analysts, A-Star Forensics can ensure full support in court, as fully qualified expert witnesses providing both evidence of opinion as well as evidence of fact.

Why choose A-Star Forensics?

years of experience working with Criminal Defence Solicitors

rates widely accepted by the Legal Services Commission (LSC)

proposals give a clear definition and breakdown of work and costs

secure, centrally located Digital Forensics facility

If you would like to discuss how A-Star Forensics can support you, please contact the team today on 01639 500 765 or via this » form.

Cost of recovering lost data

Single Disk Pricing*

Desktop 3.5 IDE / SATA / External Drives ~ from £250

Laptop 2.5 IDE / SATA / External Drives ~ from £250

SAS / SCSI ~ please call

Micro Sata, ZIF and micro ZIF ~ from £250

Flash Data Recovery ~ from £150

Any thing More than 4 TB ~ please call

Raid Recovery Pricing*

Raid 1 + 0 ~ from £500

All other Raid ~ from £1000

Mobile phone*

Data recovery ~ from £120

Chip-off ~ from £350

Timescales - how quickly is it needed?

Standard ~ up to 21 days

Express ~ up to 7 days

Urgent ~ 48 hours

* the prices listed are a guide based on our past experiences and they may well vary depending on the scale, complexity & timescale of the data recovery requirements.

N.B. a minimum cost of £75 will be charged if data is recovered but the client no longer requires it. All prices are based on a 21 day turnaround time, faster timescales are available please contact for prices.

Data Recovery specialists covering
Cardiff, Wales, UK

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We are an experienced team of forensic analysts with specialist knowledge of Mobile Phone, PC, Laptops and Tablet data recovery .

Specialist UK Data Recovery

We do not only recover data from mobile phones and laptop we also recover data from almost any device or computer related hardware. Click Here »

No Recovery No Fee Policy

Recover lost & deleted information. We offer a FREE diagnosis and a no recovery no fee policy. Get a Free Quote »

No Time To Waste!

Contact us as soon as possible if you have experienced a storage media failure. Multiple personal attempts to extract the data without professional knowledge may lead to irretrievable data. Click Here »