Tag: 30 day

With having three young children, puzzles are a very popular item in my house. Whether it is a wooden puzzle where you are matching different color fishes into their corresponding recess on a board, or maybe a classic Rubik’s Cube that I will get half way through solving when one of my daughters wants to help mess it up. (Which I absolutely love to help them do because I watch their face as they turn each side and it is simply a look of pure joy and amazement. No matter the case, the puzzles always get solved and then they are guaranteed to be done again.

Here at EXAIR, I look at nearly every application I come across as a puzzle. Sometimes, we have the exact piece that has a precise place and fit. This could be a Cabinet Cooler System to cool and overheating electrical panel. More often than not, it’s not that easy. We spend a good margin of our time creating a picture in our head of what the customer’s application is and we try to find that missing piece to the puzzle that will complete their needs.

This is one of the great things about the Application Engineering Department here at EXAIR, each one of us has a very diverse professional background and very different life experiences which permits us to cover just about any scenario you can throw at us. If one of us hasn’t experienced it, there is a good chance we have someone outside of our department who has and we will bring them in on the problem solving. It’s not too uncommon for certain applications to even make it into the eyes and ears of the President of EXAIR due to his extensive background with many industries.

The point is, if we can’t figure it out, we know who to ask, if they don’t know, we’re going to try our hardest to get you the right product to fit your needs and exceed your expectations the first time. If not, we honor a 30 day guarantee on stock products and will take the product back so you know that we have exhausted all options. We’ve even been known to call former customers back when we come out with new products that will fit their needs we weren’t able to meet.

30 Day Guarantee

If you think you have a hard to solve compressed air application, contact us.

In case you weren’t aware, the answer to “How much force does it take?” is always going to be, ALL OF IT. At least that is what we generally think when trying to blow product off a conveyor belt or diverting parts into bin, etc. Speed and efficiency play a direct role in to what nozzle or blow off device you should use in order to get the job done and be able to repeat the process.

The question we are often asked by customers is, “How much force to I need to move this?” That is a question that we cannot often answer without asking more questions. The good part of this is, there is a formula to calculate just how much force you need to move an object. A good video explaining friction is shown below.

In order to answer the question of how much force do I need, we really need to know all of the following:

Weight of the object
Distance from target
Is it on an incline or level
Distance needed to move
Then, the usually unknown variable, the coefficient of friction between the target and what it is sitting on.

Often times it is the thought process of, my target weighs 5 pounds, I need 5 pounds of force in order to move it from the center of this conveyor belt to the edge, this is not the case. If you wanted to lift the object over a break between two conveyors then you would need slightly more than 5 pounds in order to ensure you are lifting the front edge of the unit high enough to meet the other conveyor.

Whether you know all of the variables or only a few, if you need to get an object moved and you want to try using compressed air to do so, give us a call and we will help you find the best engineered solution for your application. Then, we’ll back all stock products with a 30 day guarantee if you don’t like how the system performs – but rest assured, we get it right almost every time.

With virtually any product just a click away these days it is very easy to purchase anything you could want or need within a few minutes of turning on your computer, tablet, phone, or even gaming system. With this online shopping, the power of the consumer has greatly been perpetuated. If someone is not happy with a product they will write a review or leave a comment, heck they may even write a blog about it.

This is where outstanding product quality, customer support, and standing behind what you sell is able to stand out. Here at EXAIR we will not only have a real person answer the phone when you call, but if you have any questions you will talk to an actual Application Engineer, not a sales person. This is why we don’t just slap something in your hand and move on to the next customer. We will ask questions and help to work through your application to figure out what is going to have the best fit. If we don’t feel that we have a viable solution then we’ll tell you exactly that. We may even refer you to a company that we have heard can help.

Then after we figure out what will fit we’ll let you get the product in-house for 30 days and “Put it through the wringer”. If the product doesn’t work to your liking all you have to do is call back and let us know. It truly is that simple.

What better way to find out first hand as to whether the quality or the ability of a product is going to suit your needs?