The Amazon Trade-In Program allows customers to receive an Amazon Gift Card in exchange for over a million eligible items including DVDs, CDs, video games, electronics, and books. The process is easy and convenient with free shipping, an immediate offer, and no required registration or listing.

How long will it take to receive payment once I trade in my item?

Depending on your location, trade-in submissions may take up to 10 business days to arrive before your submission is processed. The packages you sent can be tracked anytime in Your Trade-in Account.

Once your item is received and verified, you'll receive an e-mail notification within 2 business days informing you whether your items were accepted or rejected. You can find the status of your trade-in anytime in Your Trade-in Account. Once your trade-in has been paid, you'll see the amount when viewing your
gift card balance.

What condition do my items need to be in?

In general, all items must be in at least acceptable condition and the item you wish to trade in must match the exact version displayed in the Trade-In search results or on the product page on Amazon.com. You can find the full condition descriptions by visiting our
Eligible Products and Condition Criteria page.

Are there any shipping or other fees?

When using the pre-paid shipping label, shipping trade-in items is completely free, and there are no other fees. When submitting a trade-in, customers will print a pre-paid U.S. Postal Service shipping label for sending in all items. If a trade-in item is not accepted, and is returned, there is no cost for return shipping.

What do I do if I lost my shipping label?

You can print a shipping label at any time by going to Your Trade-in Account and clicking the Print Shipping Label button on the trade-in order.