Why is my account locked and how can I unlock it?

Your account may be locked for a number of reasons. The most common reasons are that there have been too many incorrect login attempts or a block that you have requested yourself due to security concerns. The quickest way to resolve this is by calling our Client Relations team who will take you through the security process and can unblock your account over the phone.

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The value of your investment can go down as well as up, and you can get back less than you originally invested.

Past performance or any yields quoted should not be considered reliable indicators of future returns. Restricted advice can be provided as part of other services offered by Bestinvest, upon request and on a fee basis. Before investing in funds please check the specific risk factors on the key features document or refer to our risk warning notice as some funds can be high risk or complex; they may also have risks relating to the geographical area, industry sector and/or underlying assets in which they invest. Prevailing tax rates and relief are dependent on your individual circumstances and are subject to change.