How to make mobile payments | NatWest

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Payments under £250 can be saved on the app and will also show in your Online Banking for future use - When making the first payment in Online Banking for over £250 a card-reader will be required. You must be aged 16 or over and there is a maximum of 5 payments totalling £250 per day.

You can use a maximum of two codes to withdraw up to £130 every 24 hours. Each code lasts 3 hours but only one is valid at a time. If the code expires, the money requested will go back into your account within 24 hours.

How to use Get Cash:

Open the app and tap ‘Get Cash’

Select how much you’d like to withdraw (up to £130)

Click ‘Next’ and we’ll give you a secure code to enter at any NatWest or Tesco cash machine

You must have at least £10 available funds to withdraw and an active debit card for your account.

For security reasons, the first time you use a feature that allows money to leave your account with the mobile app, you will be asked to confirm a second activation code.

Open up the mobile app to set up standing orders to saved payees, companies or between your own accounts. You can view the status of your regular payments, check the details, keep an eye on the next payment date and cancel future payments.

To amend or cancel a standing order from within the mobile app you must give two working days notice

To cancel a Direct Debit from within the mobile app you have up until 8.20pm (UK time) on the day the payment is due. At or after 8.20pm (UK time), the payment due on that day will have been taken and we will not be able to retrieve it

For more details on setting up and cancelling regular payments and timescales, visit Support Centre.

If you’d like to see the standing orders you’ve got set up, choose the account they come out of and press ‘Standing Orders’. You’ll see them all listed. Then, if you’d like to cancel one, click on it and tap the ‘Cancel’ button at the bottom. To set a new one up, press the ‘create’ button.