Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

My Ac unit stop functioning, I called American Home Shield (several times and even tried email contact). I had no success. I finally reach an agent who told me that their volume was very high because of the extreme heat. She asked me if there were health concerns and I told her of the health condition in our home. She said that I could call and get an AC service company to repair the unit and that I could pay them and AHS would reimburse me minus a $60.00 deductable. She gave me a list of companies not to call and I was careful not to call those companies. After I follow what they agent told me to do and got the unit repaired, AHS refused to reimburse anything. I have been with AHS for many years and paid thousands of dollars in coverage. The repairs cost me about $369.00. I did not believe after all these years AHS would do this to me.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.