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We have noticed that some customers do not check the shipping adress they provide with us, and give us an incomplete adress. We have had several packages returned to us because of the apparent neglect of entering the correct information. We have decided to follow our own terms and to not re-ship the package at no cost or refund the entire order anymore, because the customer also has a certain responsibility in this matter. From now on, packages will only be re-shipped when the shipping costs are paid again, otherwise the package will not be shipped. We regret to have to state this, but in order to prevent this from happening again, we need to do something about it.