Jeff Kosciejew tells us how using Scrum in a Bank helped him change the culture and deliver amazing experiences

If you thought that Jeff Kosciejew learned about being a great Scrum Master from his software industry experience you’d be wrong. Jeff learned a lot about being a servant leader, and a champion for a high-performance culture in his days as a Bank Manager. He shares his story of how his Scrum-like principles and values helped him create a superior Bank experience for his customers. He details how he was able to build a self-organizing team in his Bank branch and how he learned to be a servant leader. It’s all about people, people! 🙂

About Jeff Kosciejew

Jeff is a consummate generalist, with experience in a wide variety of industries in a wide variety of roles. Throughout all of his experience, Jeff has had enjoyed success through a single focus on enabling and empowering those he works with, even before being introduced to Agile and Scrum.
You can find Jeff Kosciejew on twitter, and reach Jeff on LinkedIn.