Customer Service handles the water billing from signup to shutoff. We will set up your account for billing and answer questions regarding your account. Please call 785-587-2480 to connect or disconnect water service in the City of Manhattan.

The water plant phone number is 785-587-4550. The plant is manned 24 hours a day. We can send a service person to shut the water off at the meter if necessary. The charge for an after hours callout is $35.

The City of Manhattan Utilities Department prepares an annual report called a Consumer Confidence Report (CCR). This report is a detailed summary of our drinking water quality. Copies are available at City Hall at no charge.

In a recent survey of 24 first class Kansas cities, 10 cities had water rates higher than the City of Manhattan — at a monthly consumption of 5,000 gallons — and 13 cities had sewer rates higher than Manhattan.