Tag: digital

Siteworx believes digital experience (DX) execution is about speed and agility — and it has just launched a new way for B2B companies to achieve it.
As part of a larger rebrand, the Reston, Va. digital experience agency is capitalizing on its accelerated time to market strategy.

There are two things many marketers and their organizations now realize about digital transformation: it’s a long road — and it’s a necessary one.
During a CMSWire webinar with Falcon-Software, Guy Schneider, vice president of sales in North America at e-Spirit, stressed that digital transformation is not just a

It was being called “the move to digital” or “digitalization” or “the digitizing of the workforce” (a misuse of at least one of those words) when I set foot at my first computer conference in the summer of 1978.

The European Union (EU) has enacted tough new laws that will tighten up the use of personal data by organizations operating within the EU.
The new framework, which was agreed upon yesterday, comes at the same time the privacy regulator in Belgium announced legal action against Facebook.

Just when you thought you had this whole Net Promoter Score (NPS) thing down — it changes.
From its beginnings as a metric of customer loyalty to today’s focus as a driver of customer experience innovation, the NPS methodology is entering a new phase, with a new name: NPS2.

New York City does many things extremely well, from the lights on Broadway to world-class destination shopping.
So it's somewhat perplexing that the city arguably has the most lackluster, overpriced, outdated grocery stores in the nation — with just a few notable exceptions, like Fairway.

Talk about a big responsibility: When Rachel Sterne Haot was hired as New York State's Chief Digital Officer last year, Gov. Andrew M. Cuomo gave her the job of taking the Empire State's "digital presence to the next level.

No matter how many bells and whistles CRM develops each year — customer listening, social media promotion, analytics-everywhere, to name a few examples — the core of the platform remains the same. At the end of the day it all starts from a foundation of service, sales and marketing.

Internet users are getting more sophisticated with their digital behavior, especially in terms of expressing themselves online. Take peer-to-peer (P2P) social platforms, for instance — networks designed for IM chats.

Local businesses just got a boost with the launch of a new service that combines online scheduling, automated marketing, real time communication and client management — all in one integrated experience.
Optimized for mobile web and mobile apps, MyTime Scheduler was created to give small businesses a level playing field