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SHIPPING

Order and Shipping Confirmation

1. You will receive an email confirmation once your order has been successfully placed. It will include your order number and shipping method. Please make sure your shipping address is correct. Once the order is shipped, we will not be able to change or reroute the package.

2. All orders will be ready to ship within two business days. Orders placed over the weekend or on a holiday will be ready to ship within the next two working business days.

3. Once your order is ready for shipment you will receive a confirmation email with your tracking information.

Where We Ship

Shipping & Handling Costs

Standard shipping and handling charges are applied for most addresses. The charges are based on the shipping address and total weight of the products. The actual charge will be available on the checkout page before making the payment.

For a limited period, Nuluv is offering free shipping on all orders!!

Transit Time

Delivery time will depend on the shipping address but most orders will arrive between 2 – 10 business days.

Taxes

Prices listed for all the products are final and inclusive of all the taxes. The price you see on the order confirmation page is exactly what you pay. The final order total would include the shipping and handling fees as applicable.

RETURNS

Return Policy

We hope you love everything you ordered, but in case you don’t, not to worry.

1. Notify us that you are not happy with the products you purchased within 7 days of receipt/delivery of the product at returns@nuluv.in, specifying your name and the order number.

2. We will provide you a return authorization number (͞RAN͟) and return address. You are requested to mention the RAN on the package and send back the products at the address provided.

2.Items Not Eligible for Return

Please note that we do not accept returns for opened or used products and such products are not eligible for refunds. If opened or used products are returned, they will be discarded and NO refund will be issued. For more information refer to Nuluv Shipping and Returns Policies here.

3. Refund

1. Once your package has been reviewed and return is approved, the refunds are issued to you in the same mode as at the time of placing the order in 10 business days.

2. You will receive an email with the confirmation that the refund is complete.