Terms and Conditions

1.1 In these Terms and Conditions the following words shall have attributed to
them the meanings specified:

(i) "Bookshop UK" means SkillsClinic Limited of 145-157 St John Street, London, EC1V 4PW, England trading as Bookshop
UK, any connected
organisation that actually supplies Goods ordered by the Customer and any successor
to its business.

(ii) "Goods" shall mean all goods and services which the Customer agrees
to buy from Bookshop UK including replacements for defective Goods. For the sake
of clarification the words ‘Goods’ and ‘item(s)’ are
used throughout these Terms and Conditions and refer to the products and services
supplied by Bookshop UK.

(iii) "Contract" shall mean the Contract between Bookshop
UK and the
Customer for the sale of Goods by Bookshop UK to the Customer.

(iv) "Customer" shall mean the person(s), company
or any other organisation that purchases or agrees to purchase Goods whether
a Consumer Trade or Credit
Customer.

(v) "Customer's Registered Address" shall mean the
address of the Customer that is already registered with Bookshop UK or the address
registered with the
issuing company of any debit or credit card which is used as a means of payment
for Goods.

(vi) "Working day" means every day of a calendar year
apart from weekends
and statutory and public holidays;

2.0 GENERAL

2.1 All orders for Goods are accepted by Bookshop UK subject to these terms and
conditions of sale which supersede any other terms and conditions previously
published. These constitute the entire understanding between Bookshop UK and
the Customer for the sale of Goods.

2.2 A description of the Goods and the price of Goods is stated on the website
of Bookshop UK.

2.3 Delivery and cancellation rights, and information about Bookshop UK are set
out in these Terms and Conditions.

2.4 These conditions shall apply to all Contracts for sale of Goods by Bookshop
UK to the Customer to the exclusion of all other terms and conditions including
any which the Customer may purport to apply under any purchase order, confirmation
of order or any such similar document.

2.5 No variation or addition to these Conditions shall be effective unless agreed
in writing by Bookshop UK.

2.6 Any typographical, clerical or other error or omission in any sales literature,
quotation, price list, acceptance of offer, invoice or other document or information
issued by Bookshop UK shall be subject to correction without any liability on
the part of Bookshop UK and without any prior notification. The views and opinions
expressed in any sales literature or on social media sites or on the website
of Bookshop UK or other websites are the views of the contributors and should
not be taken necessarily as fact or the views of Bookshop UK.

2.7 Placing an order and or acceptance of delivery of Goods
shall be deemed conclusive
evidence of the Customer’s acceptance of these Terms and Conditions.

2.8 All descriptions and illustrations contained within the
website or documentation provided or any price list or otherwise communicated
to the Customer are intended
as guidance only and illustrations and descriptions may vary. Bookshop UK will
use its best endeavours to ensure that all descriptions and advice offered are
correct, but it is the Customer’s responsibility to ensure that the requirements
and expectations and use of the product in the way intended by the Customer can
be satisfied by using the product.

2.9 If the description of any Goods which are not directly manufactured
by Bookshop UK contained in any correspondence, invoice or the website varies
from that of
the manufacturer’s description, then the manufacturer's description will
be deemed to be the correct description and shall take precedence over the description
assigned by Bookshop UK.

2.10 If the Customer has a specific purpose in mind when purchasing Goods, Bookshop
UK will not be liable if the Goods are not reasonably fit for that specific intended
purpose. Our liability for fitness for the purpose shall be that the Goods supplied
will be fit for the purpose of which such Goods are generally supplied and shall
not be any more specific than that.

2.11 The responsibility for ensuring that Goods are sufficient and suitable for
the Customer's requirements rests with the Customer.

2.12 Bookshop UK reserves the right to decline to trade with any person(s), company
or any other organisation without issuing any reason. Notwithstanding any other
provisions of these Terms and Conditions, Bookshop UK may decline to accept any
order, whether or not payment has been received, by giving notice of non-acceptance
to the Customer by post, email, facsimile or telephone. In the event that Bookshop
UK declines to accept an order in respect of which payment has been received,
the full amount of such payment will be refunded.

2.13 Bookshop UK reserves the right to terminate any Customer account, including
online accounts and usernames, without reason.

2.14 By placing an order with Bookshop UK the Customer agrees to data relating
to the transaction being retained and processed by Bookshop UK in accordance
with the Data Protection Act 1998 or any statutory modification thereof. The
data so retained will be used by Bookshop UK for the purpose of accounting and
marketing and will not be disclosed to any third party (unless legally required
to do so).

2.15 Payments must be received in full by Bookshop UK when placing an order and
Goods will not be supplied until such payments have been made. In the case of
payments requiring clearing, such as cheque payments or electronic transfers,
such payments will need to be received in full cleared funds by Bookshop UK before
Goods are supplied. In the case of failed Payment or negative security checks
the Contract between Bookshop UK and the Customer shall be subject to cancellation
by Bookshop UK, and Bookshop UK will have no obligation to supply or deliver
the Goods to the Customer, but this is without prejudice to the rights of Bookshop
UK for compensation and/or damages for breach of Contract.

2.16 With prior written agreement and permission, in the event that Bookshop
UK allows supply of Goods prior to payment being received by Bookshop UK, the
Customer shall be required to make full payment in respect of the order by the
stipulated payment date stated on the invoice. Failure of the Customer to make
payment by the stipulated date on the invoice shall result in the addition of
a penalty charge being added to the total amount due, the penalty charge being
20% of the total payment due. With an additional penalty charge being calculated
every seven calendar days pro rata to the amount of 20% of the accrued total
due, with penalty charge being added weekly until the total amount due is paid.

2.17 Each and every clause and element of clause in these Terms and Conditions
shall, so far as reasonably practicable, be construed separately from any other
clause or part of clause in these Terms and Conditions and shall if necessary
be applied separately.

2.18 For the sake of clarification, in the event that a Customer sends written
notice to Bookshop UK by post or email, it shall only have been deemed delivered
where Proof of Delivery is available. Proof of Posting or telephone communications
are not acceptable proof of receipt by Bookshop UK. In the case of emails, proof
of delivery of an email by a Customer to Bookshop UK will be deemed acceptable
upon production of a return email reply sent by Bookshop UK. In the event that
Bookshop UK does not reply to a Customer's email, this is likely because it has
not been received.

2.19 Bookshop UK operate a complaints handling procedure which is used to try
to resolve disputes when they first arise. If you have a complaint, please contact
the Customer Service Manager at the following address: PO Box 414, Dartford,
DA1 9LF (this is a correspondence address only).

2.20 Any contract for purchases made through the Bookshop UK website will be
with Bookshop UK which is a trading name of SkillsClinic Limited whose registered
office is situated at 145-157 St John Street, London, EC1V 4PW, England, Company Number 06310040 and VAT Number GB912180948.

3.0 CONTRACT

3.1 Bookshop UK must receive payment of the whole of the price
for the Goods that the Customer orders before the order can be accepted, and
the contract formed.
Payment is not taken until the point of despatch of the Goods to the Customer
from the distribution centre. Once payment has been received Bookshop UK will
confirm that the order has been received by sending an email to the Customer
at the email address provided by the Customer in their registration form. The
shipment email will include the Customer's name, the order number and the total
price. The acceptance by Bookshop UK of the Customer’s order brings into
existence a legally binding contract between Bookshop UK and the Customer on
these Terms and Conditions. Any term sought to be imposed by the Customer in
the order will not form part of the Contract.

3.2 Bookshop UK is entitled to withdraw from any Contract in the case of obvious
errors or inaccuracies regarding the Goods appearing on the website. If an error
or inaccuracy is discovered with regards to the advertised price of the Goods
that the Customer has ordered, Bookshop UK will contact the customer as soon
as possible by email. This will be to inform the Customer of the correct price
of the Goods, and to ask if the Customer wishes to continue with the order at
the amended price, or to cancel the order altogether.

3.3 If Bookshop UK has insufficient stock to deliver the Goods ordered by the
Customer, Bookshop UK will notify the customer as soon as possible and any sum
debited by Bookshop UK from the Customer will be re-credited to the Customer
and Bookshop UK will notify the Customer by email at the address given by the
Customer in the order form. Notwithstanding Clause 8.3 the refund will be made
as soon as possible and in any event within 30 days of the order. Bookshop UK
will not be obliged to offer any additional compensation for loss, damages, consequential
loss or disappointment suffered.

3.4 Bookshop UK endeavours to bring customers the best value possible by running
special offers, but please remember stocks are limited at the special offer price,
and subject to availability. The Bookshop UK website is updated as quickly as
possible to minimise disappointment. The process of updating the website when
Goods have sold out at promotional price can take a few hours or days to update.

3.5 Multi-buy offers. Promotions apply to listed Goods only, which are subject
to change and availability. If the Customer chooses to purchase an item from
a multi-buy offer, but does not purchase enough items to qualify for the special
discount, the item will be charged at the normal price. Please note that on 3
for 2 promotions (and other multi-buy offers), the lowest priced item will always
be the 'free' item.

4.0 YOUR DETAILS

4.1 When you register with the Bookshop UK website, you will be required to choose
a contact email address and password. You are responsible for all sessions and
transactions taken under these details. You should keep your password safe and
not disclose it to anyone. You should change it immediately if you feel it has
been compromised.

4.2 If any of your details change, such as your debit card or credit card billing
address, you must inform Bookshop UK as soon as possible. You may update your
details by signing into your account on the Bookshop UK website, and update the
relevant section.

5.0 DELIVERY

5.1 Prices of items exclude postage and packing. Costs of postage
and packaging are displayed when placing orders. Standard delivery means a delivery
method
chosen by Bookshop UK which can take 3 – 10 working days. Next day delivery
means a delivery method chosen by Bookshop UK which will ensure delivery of the
Goods the following working day before 18:00 hours. International delivery can
be between 3 – 28 days depending on postal and courier services and the
type of delivery chosen by the Customer.

5.2 The risk of damage to or loss of Goods ordered from Bookshop UK will pass
to the Customer when the Goods are despatched to the Customer from the Bookshop
UK distribution centre.

5.3 The delivery time is calculated from the date Bookshop UK despatches the
Goods and not from the date of order. Delivery will be made as soon as possible
after the order is accepted and in any event within 30 days of despatch of the
order. All delivery times quoted on the Bookshop UK website are estimates only,
based on availability, normal processing and delivery companies.

5.4 Bookshop UK will post, or arrange a courier on behalf of the Customer, for
the Goods ordered by the Customer for delivery to the person and address given
to Bookshop UK at the time the Customer makes the order. For Goods delivered
outside of the EU, the consignee (i.e. the person to whom the consignment is
sent) will be the declarant and importer into the country for which the consignment
is destined. The consignee will be responsible for both customs clearance and
payment of customs duties and local taxes where required.

5.5 If the Customer is ordering Goods for delivery outside of the EU, please
note that the consignment may be subject to import duties and taxes, which are
levied once the Goods reach the country of destination. Any such charges levied
in relation to customs clearance must be borne by the Customer. It is accepted
by the Customer that Bookshop UK has no control over additional charges in relation
to customs clearance. Bookshop UK recommends that you check with your local customs
officials or post office for more information regarding importation taxes/duties
that may be applicable to the order and the Goods.

5.6 Delivery will be made to the Customer's registered address. Or an alternative
address specified during the order process. The Customer shall make the necessary
arrangements to take delivery of Goods whenever they are tendered for delivery.
Bookshop UK shall not be liable in any way whatsoever for failure of the Goods
to be delivered.

5.7 In the event that a Customer is unable to accept a delivery when such an
attempt is made and then the Customer requires re-delivery of Goods from the
courier or postal service, then any cost for this re-delivery shall be paid by
the Customer.

5.8 In the event that a Customer chooses a standard delivery option for delivery
of Goods, Bookshop UK reserves the right to deliver the goods by an alternative
method at its own expense, including but not limited to tracked delivery, signed
delivery, courier delivery, next day delivery, recorded delivery.

5.9 The delivery date should be taken as the anticipated date of delivery but
it is an estimate only and should not be taken as contractually binding. Whereas
Bookshop UK will make reasonable efforts to deliver Goods on the estimated or
confirmed delivery date, Bookshop UK will not be liable for late delivery.

5.10 Bookshop UK also reserves the right to deliver Goods before
or after the estimated or confirmed delivery date and shall not be in breach
of Contract should
delivery occur before or after the estimated or confirmed delivery date. In any
case, Bookshop UK shall attempt to deliver the Goods as soon as possible and
in any event shall deliver the Goods to the Customer’s delivery address
within 30 days after an order is received and accepted.

5.11 Bookshop UK shall not be liable to compensate the Customer by way of damages
or otherwise for non-delivery or late delivery of the Goods or any part of the
Goods or for any loss consequential or otherwise arising from non-delivery or
late delivery.

5.12 Whilst every reasonable effort shall be made to keep to any estimated or
confirmed delivery date, time of delivery shall not be of the essence and Bookshop
UK shall not be liable for any losses, consequential losses, costs, damages or
expenses incurred by the Customer or any other person(s), company or organisation,
arising directly or indirectly, out of any failure to meet any estimated or confirmed
delivery date.

5.13 The Customer must inspect the Goods as soon as reasonably practicable after
delivery and shall within seven days of such delivery give notice to Bookshop
UK by email of any damage or defect in the Goods.

5.14 If the Customer fails to give such notice, the Goods shall be conclusively
presumed to be in all respects in accordance with the Contract and free from
any damage or defect which would be apparent on reasonable examination, and the
Customer shall be deemed to have accepted the Goods accordingly.

5.15 Bookshop UK reserves the right to cancel delivery of any goods where payment
by the Customer has not been made in accordance with the Contract and or these
Terms and Conditions, or where any security check has proved negative, or where
invoice payment has not been agreed in writing prior to the ordering of Goods.

6.0 ORDERING AND CANCELLATIONS

6.1 If the Customer is an individual and is not buying Goods on behalf of a business,
there are certain circumstances in which the Customer may cancel the Contract
and these are set out here in Clause 6.0 and its subsections. This right to cancel
does not apply to business buyers.

6.2 The Customer may cancel the order for Goods at any time up to the end of
the seventh working day after the Customer receives the Goods.

6.3 The only circumstance in which the Customer cannot cancel the order is where
the Customer has taken the ordered Goods out of the sealed package in which they
were delivered.

6.4 To cancel the order the Customer must notify Bookshop UK and obtain a RMA
number, following the procedure set out in these Terms and Conditions.

6.5 If the Customer receives Goods before cancelling the order
then, unless the Customer has lost their right to cancel because they have taken
the Goods out
of their sealed package, the Customer must send the Goods back to Bookshop UK
at the Customer’s own cost and risk, unless the Goods were supplied faulty.
If the Customer cancels the order but Bookshop UK has already processed the Goods
for delivery and the Customer receives the Goods, the Customer must not unpack
the Goods when they are received and must send the Goods back to Bookshop UK
at the Customer’s your own cost and risk, following the Returns procedure
described in these Terms and Conditions.

6.6 Once the Customer has notified Bookshop UK that the Customer is cancelling
the order, any sum debited to Bookshop UK from the Customer will be re-credited
to the Customer as soon as possible and in any event within 30 days of the order
date, subject to Clauses 7.0 and 8.0 and their subsections.

7.0 RETURNS (DEFECTIVE GOODS & CANCELLATION)
General Information

7.1 The contact details of Bookshop UK are stated in Clause 21.2 and its subsections

7.2 Notwithstanding Clause 7.26 the Customer is responsible for payment of postage
and packaging when returning Goods to Bookshop UK. The Customer is responsible
for insuring the Goods whilst they are in transit to Bookshop UK.

7.3 In the case of all returns, the Customer will require a Return Merchandise
Authorisation number (RMA) before item(s) can be returned to Bookshop UK. Please
request an RMA number by writing to Bookshop UK by email. In your request for
a RMA please include your name, email address, telephone number and also include
details of the reason for the return.

7.4 Bookshop UK reserves the right to attempt to resolve any
issue with any of the Goods prior to issuance of a returns RMA number, without
affecting the Customer’s
Statutory Rights.

7.5 In the event that an RMA number is issued it must be clearly
identified on a returns label or the external packaging, and also on the internal
documentation
when the Goods are returned. No markings should be made on the item(s) or item’s
packaging. The internal documentation contained within the returns package should
include proof of purchase, and the returned item must be complete, and in 'as
new' condition with original packaging, and any additional items originally supplied
with the item(s) (including but not limited to free gifts, accessories, instructions,
manuals). The original manufacturer’s packaging must not be defaced. Goods,
or items therein, not complying with these requirements may be rejected as returns
by Bookshop UK.

7.6 The Customer will be liable for the cost of remedying any damage to the Goods
returned where such damage has, in the opinion of Bookshop UK, been caused by
the Goods being inadequately packaged by the Customer or through a fault of the
Customer.

7.7 The specific return address for returning the Goods will be supplied to the
Customer when an RMA number is issued. This specific return address will be the
postal address that the Customer needs to return the Goods to.

7.8 If a Customer returns Goods to any other postal address, other than the specific
return address supplied to the Customer by Bookshop UK, then the Customer will
be liable to pay an administration fee.

7.9 The Customer must take all reasonable care to ensure that all returned items
be suitably packaged, and that the Goods are protected when being returned. The
return package should be shipped in a plain outer box with the return address
clearly displayed.

7.10 When returning Goods they must be returned in the condition and packaging
as supplied to the Customer without any damage, omission or otherwise.

7.11 The Customer must not remove any labels (including but not limited to Batch
Number, Bar Code, Serial Numbers, Security Seals) on the Goods and or on their
packaging. If the aforementioned are removed or damaged then Bookshop UK reserves
the right to reject the return or invalidate any warranty or claim to refund
or damages by the Customer.
7.12 Notwithstanding Clause 7.13 Goods must be returned by first class post,
or recorded delivery, or special delivery, or equivalent, using Royal Mail, with
proof of posting retained for each item returned.

7.13 Bookshop UK shall not be held responsible or liable in any way or form whatsoever
for failure to receive returns where there is no Proof of Delivery which specifically
means documented evidence by Royal Mail (or equivalent professional courier which
must be a recognised registered company) of Bookshop UK having received the return
package. Proof of Posting is not acceptable and only Proof of Delivery shall
confirm receipt of the Goods by Bookshop UK.

7.14 If the Customer fails to return the Goods to Bookshop UK within seven days
of the date of being sent an RMA number, Bookshop UK shall be entitled to recover
the Goods by any means necessary and deduct the cost of so doing from any monies
owed to the Customer.

7.15 If the Customer does not return the goods as described in these Terms and
Conditions Bookshop UK may charge the Customer an administration fee.

7.16 Exceptions to Distance Selling Regulations (2000) include but are not limited
to the fact that the Customer does not have the right to cancel the Contract
under the Distance Selling Act if the Customer is not a consumer. For the sake
of clarification if the Customer is a company, partnership, sole trader or any
other commercial body, school, library or registered charity, then the Customer
does not have a right to cancel the Contract under the Distance Selling Act.

7.17 The delivery service is contracted-out to third party couriers and is a
separate contract that is deemed to have begun and been completed before the
end of the seven day cooling-off period.

In the Event of Return of Defective (Faulty) Goods

7.18 If you are completely satisfied that you have received defective item(s)
in the Goods supplied from Bookshop UK then you will need to contact Bookshop
UK in order to resolve the defect or return the item(s).

7.19 The Customer should contact Bookshop UK by email and include
the Customer’s
name, email address, telephone number and also include details of the defect
(including details of the specific item(s) and the actual fault). The contact
details of Bookshop UK for such correspondence are stated in Clause 21.2 and
its subsections.

7.20 In the first instance Bookshop UK will attempt to resolve any defects in
the simplest manner. In the event that a defect cannot be resolved simply, the
Customer will need to return the item(s) to Bookshop UK following the Returns
procedure described in these Terms and Conditions.

7.21 Defective Goods cannot be returned without obtaining an RMA number from
Bookshop UK as described in Clause 7.3

7.22 When returning defective item(s) the Customer must provide a written description
of the defect(s) when returning the Goods. Please note: prior to despatch all
Bookshop UK Goods are inspected to ensure they are intact, not damaged and sold
as described.

7.23 When returning Goods because there is a fault, only return defective item(s)
within the Goods supplied. RMA numbers are issued for specific items only. Please
do not return all the supplied Goods because you believe one item may be defective.
This does not affect your rights under the Distance Selling Regulations (2000).

7.24 When returning defective items please include all internal packaging, protective
or otherwise.

7.25 When returning defective items, Bookshop UK reserves the right to request
simultaneous return of any free items that may have been supplied with the Goods
(including but not limited to free gifts, accessories, instructions, manuals).

7.26 If goods are deemed to be faulty, returns postage maybe refunded to the
Customer only if the returns postage does not exceed the cost charged of initially
delivering the Goods to the Customer.

7.27 Any claim by the Customer (including but not limited to damages, omissions,
defects or errors) which is based on any defect in the quality or condition of
the Goods, or their failure to correspond with the specification provided during
ordering of the Goods by the Customer, shall (whether or not delivery is refused
by the Customer) be notified to Bookshop UK within seven working days from the
day after the date of delivery. If the Customer does not notify Bookshop UK accordingly
within the aforementioned time period, the Customer shall not be entitled to
reject the Goods and Bookshop UK shall have no liability for such defect or failure,
and the Customer shall be bound to pay the price as if the Goods had been delivered
in accordance with the Terms and Conditions of the Contract.

7.28 Where any valid claim in respect of any of the Goods, or items contained
therein, which is based on any defect in the quality or conditions of the Goods
or their failure to meet specification, is notified to Bookshop UK in accordance
with these Terms and Conditions, Bookshop UK shall be entitled to replace the
Goods (or any part thereof) free of charge, or at the sole discretion of Bookshop
UK refund to the Customer the price paid for the Goods (or a proportionate part
of the price paid), but Bookshop UK shall have no further liability to the Customer.

7.29 Bookshop UK shall not give any credit for returned Goods
where Bookshop UK deems the Goods not to be faulty unless otherwise agreed in
writing by Bookshop
UK, in which instance Bookshop UK reserves the right to inspect the Goods at
the Customer’s cost, prior to such a written decision.

In the Event of Cancellation of an Order for Goods:

7.30 The Customer can cancel the Contract relating to the order at any time up
to the end of seven working days from the day after the date the goods are delivered.
The only circumstance in which the Customer cannot cancel the order is where
the Customer has taken the ordered Goods out of the sealed package in which they
were delivered.

7.31 To exercise such a right of cancellation, the Customer must give written
notice to Bookshop UK by letter or email giving details of the goods ordered
and date the delivery was received. Notification by telephone is not acceptable.

7.32 As described in the ‘Returns – General Information’ section
of these Terms and Conditions (Clauses 7.0 - 7.17) Bookshop UK will then issue
a RMA number and the Customer will need to return the Goods to the specified
return address.

7.33 Reasonable care of the goods must be taken if the Customer cancels the order.
The Customer must take all reasonable care to ensure that all returned items
be suitably packaged, and that the Goods are protected when being returned. When
returning Goods they must be returned in the condition and packaging as supplied
to the Customer without any damage, omission or otherwise.

7.34 When Goods are returned, Bookshop UK reserves the right to request simultaneous
return of any free items that may have been supplied with the Goods (including
but not limited to free gifts, accessories, instructions, manuals).

7.35 The effective date of cancellation is the date on which the notice is received
by Bookshop UK by letter or email. Such notice shall have been deemed delivered
to Bookshop UK where Proof of Delivery is available, not Proof of Posting or
Sending.

8.0 REFUNDS

8.1 The Customer may have a right to refund of any monies paid in respect of
the Goods, excluding delivery charges notwithstanding Clause 7.26, including
but not limited to the following circumstances:

(i) If the Customer cancels the Contract (and the Goods are within their sealed
and unopened package), or the Goods are proven to have been defective at the
time of supply and cannot be reasonably repaired or replaced (whether by new,
refurbished Goods or otherwise); and

(ii) The Customer has notified Bookshop UK in writing within seven working days
after the date of delivery giving details of the cancellation or defect; and

(iii) The Customer follows the correct procedure specified in ensuring return
of the Goods as described in these Terms and Conditions and any further conditions
advised to the Customer by Bookshop UK.

8.2 Notwithstanding Clause 7.26, and Clause 8.1 and its subsections,
after returns are processed, Bookshop UK will refund the Customer for any sum
that has been
paid by the Customer for the Goods excluding delivery charges. Any such payment
shall be made within 30 days of receipt of returns, or within 30 days of receipt
of the Customer’s payment, which ever is later.

8.3 Any refund or monies due to the Customer shall be paid by any method of payment
as determined by Bookshop UK, not necessarily the same method of payment utilised
by the Customer when placing the order.

9.0 OWNERSHIP AND RISK

9.1 The risk in Goods shall pass to the Customer upon delivery
of the Goods or upon the Goods being appropriated to the Customer but kept at
the premises of
Bookshop UK at the Customer’s request.

9.2 Bookshop UK remains the owner of the Goods affected by the Contract until
Bookshop UK has been paid in full cleared funds for such Goods and all other
Goods agreed to be sold by Bookshop UK to the Customer for which payment is due.
9.3 Until such time as the property in the Goods passes to the Customer, the
Customer shall hold the Goods as the fiduciary agent and bailee of Bookshop UK
and shall keep the Goods separate from those of the Customer and third parties
and properly stored, protected and insured and identified as the property of
Bookshop UK.

9.4 If any payment due under these Terms and Conditions is overdue
in whole or in part, Bookshop UK may without prejudice to any of its other rights
recover
and or re-sell the Goods or any of them and may enter on the Customer’s
premises by its servants or agents to recover the Goods and the Customer shall
be liable for all Bookshop UK costs of so doing.
9.5 The Customer shall not be entitled to pledge or in any way charge by way
of security for any indebtedness any of the Goods which remain the property of
Bookshop UK, but if the Customer does so, all monies owing by the Customer to
Bookshop UK shall (without prejudice to any other right or remedy of Bookshop
UK) immediately become due and payable.

10.0 LIMITATION OF LIABILITY

10.1 To the extent permitted by law, Bookshop UK accepts no liability whatsoever
or howsoever arising in respect of loss, damage or expense arising from Goods,
advice, or errors, whether or not due to Bookshop UK negligence or that of its
employees, agents or sub-contractors.

10.2 To the extent permitted by law, Bookshop UK shall not be liable to the Customer
by reason of any representation, or any implied warranty, condition or other
term, or any duty at common law, or under the express terms of any Contract with
the Customer, for any indirect, special or consequential loss or damage (whether
for loss of profit or loss of earnings or otherwise), costs, expenses or other
claims for compensation whatsoever (whether caused by the negligence of Bookshop
UK, its employees or agents or otherwise) which arise out of or in connection
with the supply of the Goods or their use or resale by the Customer.

10.3 The entire liability of Bookshop UK under or in connection with the Contract
with the Customer shall not exceed the price of the Goods except as expressly
provided in these Terms and Conditions.

10.4 If the Goods Bookshop UK delivers are not what the Customer ordered or are
damaged or defective or the delivery is of an incorrect quantity, Bookshop UK
shall have no liability to the Customer unless the Customer notifies Bookshop
UK of the problem, by email to Bookshop UK within 7 working days after the date
of the delivery of Goods in question.

10.5 If the Customer does not receive Goods ordered within 30 days of the date
on which they were despatched, Bookshop UK shall have no liability to the Customer
unless the Customer notifies Bookshop UK by email of the problem within 35 days
of the date on which the Goods were despatched to the Customer.

10.6 If the Customer notifies a problem to Bookshop UK under this condition,
the only obligation for Bookshop UK will be, at its option, to make good any
shortage or non-delivery; to replace or repair any Goods that are damaged or
defective; or to issue Bookshop UK website account credit to the value of the
refund due.

10.7 Bookshop UK will not be liable to the Customer for any indirect or consequential
loss or damage arising out of any problem the Customer notifies to Bookshop UK
under this condition and Bookshop UK shall have no liability to pay any money
to the Customer by way of compensation other than reserving its right to refund
the amount paid by the Customer, in any way whatsoever, if Bookshop UK deems
this appropriate.

10.8 Nothing in this condition is, however, intended to limit any rights the
Customer might have as a consumer under applicable local law

10.9 Nothing in this contract creates any right which is enforceable by any person
who is not a party to the contract.

11.0 INDEMNITY AS TO COSTS AND EXPENSES

11.1 In the event that the Customer makes any claim, whether for repair, replacement,
refund or damages or otherwise, in respect of the Goods and whether arising from
these Terms and Conditions or otherwise, the Customer shall be liable to pay
to Bookshop UK the amount of any costs, expenses, legal fees and disbursements
which Bookshop UK may incur should Bookshop UK have to expend monies in considering
or defending any such claim which is not proved to have been correctly made.

11.2 In the event that the Customer fails to make payment in
accordance with these Terms and Conditions or in any other way is in breach of
the Contract with
Bookshop UK, the Customer shall be liable to pay to Bookshop UK monetary compensation
for any loss or damages, including consequential loss, loss of business and loss
of profits, arising from or in connection with the Customer’s breach of
Contract, to include all losses which actually occur whether foreseeable to the
Customer or not, and in addition the Customer shall be liable to pay to Bookshop
UK the amount of any costs, expenses, legal fees and disbursements which Bookshop
UK may incur should Bookshop UK have to expend monies in bringing any claim against
the Customer whether in correspondence, through proceedings, enforcement or otherwise.

12.0 FORCE MAJEURE

12.1 Bookshop UK shall have no liability to the Customer for any failure to deliver
Goods ordered or any delay in doing so or for any damage or defect to Goods delivered
that is caused by any event or circumstance beyond its reasonable control.

12.2 Bookshop UK shall not be liable to the Customer or deemed to be in breach
of Contract by reason of any delay in performing, or any failure to perform,
any obligations of Bookshop UK in relation to the Goods, provided that the delay
or failure was due to any cause beyond reasonable control of Bookshop UK. Without
prejudice to the generality of the foregoing, the following shall be regarded
as causes beyond reasonable control of Bookshop UK:Act of God, explosion, flood, tempest, fire or accident; war or threat of war,
sabotage, insurrection, civil disturbance or requisition; acts, restrictions,
regulations bye-laws, prohibitions or measures of any kind on the part of any
governmental, parliamentary or local authority; import or export regulations
or embargoes; strikes, lock-outs or other industrial actions or trade disputes
(whether involving employees of Bookshop UK or of a third party); difficulties
in obtaining raw materials, supplies, stock, labour, fuel, parts or machinery;
power failure or breakdown in machinery.

13.0 CONSUMER PROTECTION
13.1 Nothing contained herein shall affect a Consumer’s rights
under the Unfair Contract Terms Act 1977 or any regulations made under it including
the
Unfair Terms in Consumer Contracts Regulations 1994.

14.0 INSOLVENCY

14.1 If the Customer fails to make payment for the Goods in accordance with these
Terms and Conditions or permits any other breach of any Contract for sale or
if any distress or execution shall be levied upon any of the Customer's goods
or if the Customer offers to make any arrangement with its creditors or if any
petition in bankruptcy is presented against the Customer or the Customer is unable
to pay its debts as they fall due or if any petition in bankruptcy is presented
against the Customer or if being a limited company any resolution or petition
to wind up the Customer (other than for the purpose of amalgamation or reconstruction
without insolvency) shall be passed or presented or if a Receiver, Administrative
Receiver or Manager shall be appointed over the whole or any part of the Customer's
business or assets or if any petition for the appointment of any administrator
is presented against the Customer or if the Customer shall suffer any actions
or proceedings under foreign law, all sums outstanding in respect of the Goods
shall become payable immediately.

14.2 Bookshop UK may in its absolute discretion and without prejudice to any
other rights which it may have, suspend all future deliveries of Goods to the
Customer and or terminate any Contract without liability upon its part; and or
exercise any of its rights pursuant to these Terms and Conditions.

15.0 HEADINGS
15.1 All headings in these Terms and Conditions are for ease of reference only
and shall not affect the construction of any Contract between Bookshop UK and
a Customer.

16.0 SEVERANCE

16.1 Any provision of any Contract with Bookshop UK which is or may be void or
unenforceable (including any provision in which Bookshop UK excludes its liability
to the Customer) shall to the extent of such invalidity or unenforceability be
deemed severable and shall not affect any other provision of any Contract.

17.0 NO WAIVER

17.1 The failure of Bookshop UK to insist upon strict performance of any provision
of these Terms and Conditions shall not be deemed a waiver of its rights or remedies
in respect of any present or future default of the Customer in performance or
compliance with any of these Terms and Conditions

18.0 DISCLAIMER

18.1 These terms and conditions, together with the current Bookshop UK website
prices, delivery details and Bookshop UK contact details, set out the whole agreement
and Contract relating to the supply of the Goods to the Customer by Bookshop
UK. These terms and conditions cannot be varied except in writing signed by a
director of Bookshop UK. In particular nothing said by any sales person on behalf
of Bookshop UK should be understood as a variation of these terms and conditions
or as an authorised representation about the nature or quality of any Goods offered
for sale by Bookshop UK. Bookshop UK shall have no liability for any such representation
being untrue or misleading.

18.2 The nature of Internet communications means that the Customer’s
communications may be susceptible to data corruption, interception and delays.
Bookshop UK shall
not be responsible for any detrimental reliance the Customer places on this website
or its contents.

18.3 Bookshop UK is providing its website and its contents (including any downloadable
data or software) on an 'as is' basis and makes no representations or warranties
of any kind with respect to this website or its contents and disclaims all such
representations and warranties, whether express or implied, to the fullest extent
permitted by applicable law. In addition, Bookshop UK makes no representations
or warranties about the accuracy, completeness or suitability for any particular
purpose of the information and related graphics published in this site or that
any software or the server that makes it available are free of viruses or other
harmful components.

18.4 The information contained in this website may contain technical inaccuracies
or typographical errors. All liability of Bookshop UK howsoever arising for any
such inaccuracies or errors is expressly excluded to the fullest extent permitted
by applicable law.

18.5 Neither Bookshop UK nor any of its Directors, employees or other representatives
will be liable for damages arising out of or in connection with the use of this
site in any way. This is a comprehensive limitation of liability that applies
to all damages of any kind, including (without limitation) compensatory, direct,
indirect or consequential damages, loss of data, income or profit, loss of or
damage to property and claims of third parties.

18.6 Bookshop UK reserves the right amend the price and availability of any Goods
at any time.

19.0 HYPERLINKS

19.1 The Bookshop UK website may contain hyperlinks. These hyperlinks connect
the Customer to sites of other organisations which are not the responsibility
of Bookshop UK. Bookshop UK has used all reasonable endeavours in preparing its
own website and the information included in it is done so in good faith. However,
Bookshop UK has no control over any of the information the Customer can access
via other websites. Therefore, no mention of any organisation, company or individual
to which the Bookshop UK website is linked shall imply any approval or warranty
as to the standing and capability of any such organisations, company or individual
on the part of Bookshop UK.

20.0 PROMOTIONAL DISCOUNT CODES

20.1 Bookshop UK may occasionally offer discount codes to customers.

20.2 Discount codes are exclusive of online postage and packaging and can only
be used subject to the Terms and Conditions provided with the discount code,
namely that the code can be used a defined number of times, in a defined number
of transactions. Discount codes cannot be used with any other voucher, coupon
or offer. Discount codes can only be used at time of purchase and not retrospectively.
Discount codes can only be used on the website of Bookshop UK. Discounts do not
apply to any partner sites. We reserve the right to withdraw codes at any time.

20.3 All discount codes are subject to their own terms and conditions.

21.0 RIGHTS OF THIRD PARTIES

21.1 For the purposes of the Contracts (Rights of Third Parties) Act 1999 it
is agreed by Bookshop UK and the Customer that nothing in any Contract shall
confer on any third party any right to enforce or any benefit of any term of
any Contract that may be concluded by them.

21.2 The following details for Bookshop UK maybe updated from time to time and
any such updates will be notified on the Bookshop UK website:

(i) Name of Seller: Bookshop UK

(ii) Email of Seller: orders@bookshop.uk.com

(iii) Correspondence address of Seller: PO Box 414, Dartford, DA1 9LF

22.0 PRIVACY POILICY AND COOKIE POLICY

22.1 The Privacy Policy and Cookie Policy for Bookshop UK can be found at the
website of Bookshop UK

23.0 USERS AGED 16 AND UNDER

23.1 If you are aged 16 or under, please get your parent/guardian’s
permission before accessing the Bookshop UK website. Users without this consent
are not
allowed to access the website.

24.0 VARIATION TO TERMS AND CONDITIONS

24.1 These Terms and Conditions will be updated from time to time and any such
updates will be made clear on the website of Bookshop UK.

24.2 The latest Terms and Condition will be valid and legally binding, and will
replace any previous Terms and Conditions.

25.0 LAW

25.1 All Contracts between Bookshop UK and the Customer shall be governed by
and interpreted in accordance with English Law and both Bookshop UK and the Customer
submits to the exclusive jurisdiction of any competent Court in England.