Huge win for car owners! All TSBs to be made public.
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Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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2002 Dodge Ram 1500 Owner Comments (Page 2 of 2)

Ram 1500

1,500 miles

A D V E R T I S E M E N T S

While driving the steering wheel locked up and made it impossible to steer the vehicle. This happened three times in one day nearly causing a collision in each instance. The dealer and the manufacturer have been notified of this problem.

Ram 1500 4WD 8-cyl

Automatic transmission

25 miles

Regarding the new body style Dodge 1500 Ram pickup. My truck is less than a year old and about 15000 miles. It has a steering problem. Generally, it pulls to the right, dangerously! the second day of my ownership, went to the dealer and they aligned it. Told me if I still had a problem, it was a tire problem. The alignment did not help. I had the tires rotated at the appropriate time and this did not help. The steering problem is worse now. If I travel over a bump or a seam in the road, the vehicle will vere to the right or left or both directions in an uncontrolable and violent manner. I must come to a complete stop to regain control of the vehicle. Yes, it is very scary. So much so, that I again returned to the dealer, they aligned it again. The problem seems worse now. I was told, if the alignment did not help to bring it back and they would order/instal a new rack. I did so and was put off. Today, 5-30-03 I returned to the dealer to ask about the fix for my steering problem. I again was put off and I asked to call Chrysler. I did, the nice and efficient lady new what I was talking about with the steering problem. I asked if there were alot of complaints like mine and without saying "yes", she indicated there are many complaints. While on hold with her, she called my dealer. I later called the dealer as instructed. The service advisor I have been working with for three weeks said "there is a problem with the steering, Chrysler is aware and has re-designed parts for the fix, however they are not yet available." I am to take my truck in on Monday, 6-2-03 for a couple of hours so they can "look at it again." Sad to say, but I am afraid to drive my new Dodge truck. You never know when it will vere violently out of control. What does a consumer do" how long before parts are available? how many people must die or their lives changed forever before the problem is addressed on a large scale"

Ram 1500 4WD 8-cyl

Automatic transmission

9,000 miles

A D V E R T I S E M E N T S

I have an alignment problem with my new body style 2002 Dodge Ram 1500. It pulls right dangerously, and puts everyone on the road at risk. I have had independent alignment shops verify and check my alignment, and they have found no problem but identify the symptoms. Dodge is not being very helpful in solving the problem. The local reps are waiting for the regional reps and so on, I get told to sit tight, while nothing happens. I have an appt on 5/6 for another inspection.

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