Services

Great Service Guarantees Results

Behind the industry’s best software is an equally extraordinary team of experts dedicated to helping you achieve success and attain the fastest return on your investment. Our fleet management consultants each draw upon 20+ years of hands-on fleet management experience to address your needs from the start of your engagement through deployment and on-going maintenance. Our comprehensive services include:

Pre-Deployment Design

We will review your business processes and practices, fleet maintenance shop floor workflow and procedures, and parts room management. We’ll review and discuss your current operations with you and then provide you with recommendations for the best deploy­ment of your program.

System Integration

Many companies require that fleet data flow to other systems like accounting or dispatch to eliminate double data entry. We will meet with you to address these needs and provide an automated data migration flow solution

System Data Auditing

After you have used Dossier for some time, we analyze your fleet maintenance software database, its daily operation and workflow, and the use of your data. We will then provide written recommendations to help you optimize your return on investment.

Data Conversion

If you have existing data, our technical staff will perform an analysis of your current data files to determine if converting your current fleet data files to Dossier is feasible, from both a financial and data integrity viewpoint.

Fast Start Services

We will pre-load your new Dossier database by entering your vehicles, parts, vendors and personnel to deliver a ready-to-run program.

System Configuration

We will setup and configure your Dossier software and technologies to your specific fleet and operational needs.

Learn more about our training services

To maximize your investment in Dossier, we offer End-User Training, Fleet Manager Training, Train the Trainer, and Executive Training. Training is available at your site, at our training center near Philadelphia, online, or at regional training seminars held around the nation.

Learn more about our technical support services

We offer end user program support by: email, telephone, interactive online, and through our website’s Knowledge Base.

About

Dossier Systems, Inc. is a recognized pioneer and leading provider of intuitive fleet maintenance management software solutions for the surface transportation industry. Founded in 1979 by experienced fleet managers and executives, Dossier Systems has real-world experience and know-how of what it takes to own and manage a fleet at all levels, from the shop floor to the board room.