Contract Administrator

Permanent Jobs

Posted 3 years ago

Overview

Salary: £17,000

Location:Epsom

Purpose

The Contract Administrative is responsible for providing administrative support and clerical services in order to ensure effective and efficient administrative operations. To provide an effective interface with customers, developing and reviewing service levels on a regular basis. To ensure that client data base is kept up to date and the work in progress is achieved. Providing residents with information and support at all stages of service and maintenance works.

Accountabilities

To liaise with all Customers/Client and their representatives to ensure their requirements are understood and met.

To oversee, all day-to-day works associated with the contract to achieve agreed KPI service levels on both Client and in-house database.

To ensure company Service Plan KPI targets meet and exceed 99% and above

To ensure tasks set are completed within target date and time

To identify and develop strategies within the service plan in order to implement organizational change

To continuously update the service plan spread sheet ensuring all data is accurate and readily available for any person to view

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Based in Central Kingston, we are one of the most prominent Recruitment Agencies in South West London. Going into our tenth year, we have placed over 7,000 candidates into permanent and temporary work.