Details:

• Registration fee per attendee is $1,595.
• Day one of the forum will be from 8:30 am - 5 pm. Day two will be from 8 am - 12 pm.
• Upon registration, you will receive a planning package via email.
• You will receive a 100+ page workbook packed full of vital information at the forum.
• Continental Breakfast will be served on both days with lunch served on Thursday.
• You will receive $750 credit toward Charlene's Off-Site Management Program.
• Download "Do I Need an Office Manager" Article.

Today's orthodontist is challenged to utilize and learn the latest clinical technology. It is essential to develop an outstanding team who is well equipped to run the business side of the practice. If you take your eye off of the management systems, things can fall through the cracks quickly. This ultimately costs the practice time and money.

The below is a list of the powerful topics Charlene will present while she guide's the attendees through the process of becoming a "Peak Performance Manager."

• Creating a "Peak Performance Practice"
• Key Elements of an outstanding team
• Responsibilities of a management position
• Conflict resolution
• Hot to evaluate your Key Performance Indicators (KPIs)
• Scheduling for Success
• Overhead analysis and tips for improving
• Clinical efficiency benchmarks
• Human Resource systems that are essential to success
• Ways to motivate and inspire the team
• The pros and cons of incentive bonus plans
• How to analyze each team member's performance
• Marketing for Success - How to increase patient and doctor referrals and evaluate Return of Investment (ROI)
• Accurately calculate case acceptance...The first step to improvement
• The dos and don'ts of appointment book control
• How to nurture your "File of Gold" - Your recall system
• Hiring Made Easy
• How to create a positive 1st day in the office
• How to give feedback to get better results
• Software utilization
• Valuable services to consider

Here's what people say about Charlene's management workshop:

"I learned so much! We talked about everyday issues. Charlene had an answer that everyone understood to any question. This workshop was the best I’ve attended!"
​" The amount of useful information that was presented phenomenal! The small group allowed us to network with other practices and go home with fresh new ideas."

"What I liked most about the workshop was the range of topics that were covered.I am excited to go back to my office with new ideas and a renewed sense of enthusiasm."

"What I liked most about the workshop was the information on resolving conflict, salary review, salary structure, benefits overhead, networking… ok, EVERYTHING!"

"What I liked most about the workshop was how informative it was.I don’t know what I expected, but I am extremely happy with the information that I received."