University Operations employees stand out as a group committed to a special set of values:

Service

We value the act of making a contribution through improving customer service and satisfaction, and through fulfilling our promise to this community.

Leadership

We encourage leading by example through the use of best practices, acting with integrity, upholding ethics, promoting diversity in the workforce, and fostering collaboration, communication and cooperation among coworkers.

Innovation

We believe in promoting change for the good of our employees and the university, and we value constantly striving for improvement of work processes and systems.

Excellence

View past winners:

2009 Winners

Alberto Garza

Maintenance Worker II, Parking and Transportation Services

"When asked to brainstorm about how to make the (secure parking) lots more professional looking, Alberto indicated he would be able to weld a permanent structure that not only looked nice, but also provided the control and professionalism we were looking for. For just the cost of the materials, PTS was able to get professionally constructed, working gates installed. Alberto is a gem … customer focused … uses good, sound judgment in getting the job done."

Kristina Hamrick

"The eRequest and D2Fi projects required input from and collaboration with a variety of groups throughout CPFM and across campus. It has taken strong leadership skills to keep these diverse teams on track, on task, and enthusiastic about these projects … Kristy has shown continued commitment to customer service by providing information sessions for campus users, scheduling time with departments to set up their approval routing on define desks, and troubleshooting problems as they arise with the system … I can always count on Kristy to go the extra mile."

Robert Hohl

Utilities Operations Supervisor, Utilities and Energy Management

"Mr. Hohl provides an excellent example of leadership in many areas of Power Plant operations. He is not only willing to volunteer his own time and effort but also tries to draw the men of his section into his activities … Of the five or six supervisors with whom I have worked, Mr. Hohl exemplifies the best qualities in a job-site supervisor."

James Johnson

Senior Program Coordinator, Campus Safety & Security

"Jimmy provided a significantly enhanced emergency preparedness and life safety environment in service to over 100,000 faculty, staff, students and visitors by initiating and finishing evacuation and shelter-in-place projects … over a series of days, (Jimmy) personally walked the entire D.K.R. stadium in summer heat to provide 344 photographs to produce 70 individual stadium section evacuation instruction plans for Athletics in time for the 2009 training session for usher staff."

Chris Latham

Webmaster, Technology Resources

"Chris’ work has been consistently praised not only by his internal clients and coworkers, but also by the external visitors to the Web sites. Statistically, many of the (Web) sites Chris developed have been elevated from relative obscurity to crown jewels of the portfolio."

Teeyia Mercer

Administrative Services Officer II, University Operations

"Some people are good at accounting because they have an affinity for numbers. Teeyia clearly as an affinity for numbers but she has a love for modeling excellence in all she does. She knows that numbers alone do not make an operation successful. She knows it takes making the time to guide, support and encourage all team members and understanding all aspects of an organization. Teeyia does that every single day."

Tabassum “Lucy” Morshed

Desktop Support Specialist, Technology Resources

"(Lucy) is relentless in her pursuit to provide excellent customer service. For instance, if a (UTPD) patrol laptop connection is not working properly she will trace wires through the trunk and ceiling in the rain and in 100 degree plus weather! … She gives 200 percent on a daily basis."

Jennifer Shipman

Software Developer/Analyst, Technology Resources

"Jen works beyond what is required of her to do her job well. She sees her job as identifying the business needs of the client and interpreting what they are asking for and finding the gaps that need to be addressed … her analysis cuts back on the amount of rework … (she) anticipates the needs of her coworkers and often responds in advance of someone realizing they need a hand. To a person, the team that works with Jen holds her in high regard and whenever I ask someone if they need a hand on a thorny issue and who they would like to work with, Jen’s name comes up."