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Windows 7: Old MS security(?) update

I am running WIN 7 Pro and a VMXP sp3. I have an HP Officejet Pro 8600 printer. Sometime ago some MS updates were downloaded and installed onto the WIN 7 Pro OS. XP no longer has updates. Since then my printer will NOT scan. On the VMPX the scan operation continues to work just fine. I also cannot screen print from IE 11 any more on the Win 7 Pro. I can screen print from IE11 on the VMXP.
I am thinking that some update caused the problem. HP wants more $ than a new printer to try to solve the problem. Maybe there is a switch in the WIN 7 Pro OS that is interfering with the scan.

Security Update (KB2709715) - Failed to Update, Code 8020000EG'day,
I'm having some trouble installing the above update. I've run the MrFixIt utility, but still get an error trying to install this update. Can someone recommend a solution to try?
This is an Asus X54C netbook running a clean install of Windows 7 Professional x64 OEM.
Regards,
Golden...

Windows Updates & Activation

Wont Update - Security Update for Micro Works 9 (KB2431831)In Windows Update
1 imp. update is ava. - Security Update for Micro Works 9 (KB2431831)
1 opt. update is ava.
Click “Install updates” button
Creating a restore point…. Than STOPS!
Get a pop up window from Microsoft Works
The feature you are trying to use is on a CD-ROM or other removable disk...