Hotel Spa Riverview

Ramada Hotel and Suites Ballina

Hotel Spa Riverview

Located right along the Richmond River, these stylish Hotel Spa rooms offer panoramic riverfront views. This room has a spacious bathroom with a walk-in shower and a spa bath with shutters separating the bathroom and bedroom areas. The bedding configuration is either a King size or Queen size double bed. Room rate is for 2 guests only. Our Ground Floors rooms have a terrace, all other rooms have balconies. All our rooms are non-smoking. Wi-Fi and undercover parking is complimentary.

Payment PolicyWhen checking in to the Hotel, a nominated credit card must be presented and will be authorized for up to $200.00 to cover any expenses related to your account. Alternatively, payment can be made with Cash if a Credit Card is not available.

Cash PolicyShould this method be chosen, the Full Accommodation Amount PLUS a $200.00 Cash Bond must be paid on arrival. A valid Photographic identification will also be requested. The full Cash Bond will be refunded on departure providing there are no incidental charges left outstanding on your personal account.

Debit and Credit Card PolicyPlease note the following credit surcharges are applicable and will be added to the transaction totalVisa & MasterCard: 1.25%American Express: 3.05%Diners Club: 3.44%

Pre-authorisationDebit/Credit Cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Please note: Authorized amounts may take up to 5 days after departure to be released by your bank or financial institution.Pre-authorisations will be taken on credit cards.

Easter and Christmas reservationsPlease note there is a 3 night minimum for bookings between 21Dec19-11Jan20 and 10-13Apr 2020 inclusive. The cancellation period is 14 days prior to arrival and a 50% deposit is required at time of booking, which will be deducted from your nominated credit card.Cancellations within the 14 days of arrival will forfeit the deposit as a cancellation fee. Failing to arrive at the hotel will forfeit the deposit as a No Show fee.Please contact any of our friendly team for any queries.

For cancellations outside of the above dates please see below;Cancelling a reservation within 24 hours of your arrival date, 100% of the first night’s accommodation will be retained per room as a cancellation fee.Failing to arrive at the Hotel, 100% of the first night’s accommodation will be retained per room as a no-show fee.

Room Rates are correct as of booking date and cannot be amended once confirmed. No further discounts are applicable.