I found the error ‘No data found’ with facebook insight

P

Pnatch

started a topic
about 1 year ago

Error Details
There was an error requesting data from the community connector. Please report the issue to the provider of this community connector if this issue persists.
Community connector error: No data found (Supermetrics request ID: unEVhS9YI6v1hWE7PNfgBQcGDcoOGUYh). If the problem persists report an issue with the connector owner.

C

Corey Bell

said
about 1 year ago

I also got the same message and can't fix the issue!

J

Jessica Brock

said
about 1 year ago

Hi all,

The Facebook Insights issue has now been addressed and the queries should work again. Please retry your queries to verify this has been fixed for you. If you continue to have issues though, let us know so we can continue to investigate.

-Thank you

Supermetrics Team

C

Chandra Susanti

said
about 1 year ago

This is the error message that comes to me today. My FB Ads data dissapeared! Please assist. Thank you

Community connector error: No data found (Supermetrics request ID: nFJAvvmIs04iZTNVKqxcnpPdQALct0ZI). If the problem persists report an issue with the connector owner.

J

Jessica Brock

said
about 1 year ago

Hi Chandra,

Please see this guide that covers the most common reasons for the error - either no data for a comparison period or your authentication expired: