AudaciousLeadership

Amongst current organisational terminology of lean, agile and service or human centred design, there’s a missing piece: audaciousleadership.

That is, believing in and having conviction on a seemingly impossible idea, knowing that the context around the idea may change in time towards the idea being possible, trusting your gut instinct that drives you, and having the courage to take inspired action.

I’ve often seen the result of these activities: surprise, delight, shock and awe that something that seemed impossible was… indeed… possible.

Elon Musk attracts many world-wide fans. So many of his plans seem audacious.

What’s your audacious idea?

Get in touch if you want help planning how to make it a reality. It’d be great to see you fly.

Leaving Entitlement Behind.

It’s easy to act entitled – from leaving a messy hotel room to getting a cut price service and not giving something in return (kindness, a smile, words of appreciation).

People have the potential to be more aware of their actions and their ripple effects.

As we go beyond the industrial model of work and with greater tech spotlighting poor use of data / bad behaviours, there will be more ‘human’ qualities appreciated – from people pulling for more fairness in their work to seeing the benefit of generally being a good person.

Here’s to the change that’s happening – we’re all leading it.

Favourite reads & listens

Control your news.“Regardless of the dramatic drop in crime over the last 30 years, more than half the population believes crime is worse than it was in years past.”

Kevin Kelly’s helpful Blockchain definition:“For now, think of it as a way of transferring a digital message from one party to another, where both parties can count on the integrity of the message, even when they don’t trust, or even know, each other. Right now, these messages are mostly virtual cash. But they could be any kind of information.”

Dine in more and eat a different shaped banana after watching the “War on Waste” series.

Welcome to the 32nd edition of this email. Did you know you can read past editions right here?

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True Shared Economy

WOW! Airbnb is about to turn 9. A great success and service.

They’ve still a way to go though to be a true “shared economy” example as their balance is still skewed towards the guest versus a balance with the property host.

As Airbnb drives for more hosts there’s greater supply of properties and the economies drive prices down. This leads hosts to compete on price and quite possibly opt-out of long term involvement.

The term ‘shared’ economy is about contribution from all players. After staying at a home, Airbnb’s questionnaire is just like a hotel’s. Airbnb has the opportunity to influence behaviour internationally with questions such as:

When leaving the host’s home did you leave something that’d delight the next guest?

What did you contribute to the home or host for the privilege of staying in their home?

If you’re designing new organisational systems, I imagine you’re putting in place a way to regularly seek and add shared value over time.

Here comes privacy.

As blockchains and other tech comes along to bring about greater individuals’ privacy, there’ll be more exposés on corporations selling data without customers’ full understanding. Quite possibly shared economy darlings such as Airbnb will be in the spotlight.

For your CEO and senior leaders

“We will definitely see a range of steady, incremental improvements in everyday AI. Online product recommendations will get better, your phone or car will understand your voice increasingly well and your vacuum cleaner robot won’t get stuck as often.”

“Instead of replacing jobs, our overall quality of life will go up. For example, right now few people can afford a personal assistant, or a full-time life coach. In the near future, we’ll all have (a virtual) one!

“It’s likely that a significant fraction of jobs will be under threat over the coming decade. It’s important to note that this won’t necessarily be divided by blue-collar versus white-collar, but rather by which occupations are easily automatable.”

Great online presence

Writing these emails continues to delight me. I’m adding this email and those sent in the past to LinkedIn as articles and possibly on Medium so people checking me out virtually ‘get’ what I’m fascinated by and my approach.

“Lots of great things have happened, but overall the benefits of the digital age have been asymmetrical. For example, we have this great asset of data that’s been created by us, and yet we don’t get to keep it. It’s owned by a tiny handful”

“The blockchain is …a platform for truth and it’s a platform for trust. The implications are staggering, not just for the financial-services industry but also right across virtually every aspect of society.” McKinsey & co.

Current prices of cryptocurrencies. Last week there were 863 currencies listed here and now…

If you’re thinking of investing in Ethereum and aren’t sure where to start, this could inform you. It could also be a bit too heavy on words such as “exchanges”. If so, read below this amazing view…

Book a 45 minute session with me to get a quick-start on learning about Blockchain tech and cryptocurrencies, setting up an online wallet, ask your current questions and receive tailored links.Get involved fast.

Like what you see? Receive future news and online presence tips.

Success!

Innovation, ‘Thin Skin’ and Customer Experience.

Ughh. Having ‘thin skin’. It’s not something that’s usually welcome. The thing is, these days the awareness meter is becoming an attractive tool that creates the impressive wisdom required to connect with customers, colleagues and partners for quicker and greater innovation, conflict resolution, learning and longer-term progress. Being able to sense what’s needed, what’s possible, imagining, being open to what’s there… it’s important. If you’re someone with thin skin, tips on how to be emotionally strong include ~ * Choose who to listen to. Feedback is a reflection of the person giving it – you can choose whether to listen to it. * Develop listening to yourself and what’s important. Having thin skin balanced with an openness to relevant feedback is an advantage. It gets you closer to beauty for you and others.

FOR WHEN YOU CAN’T ROADTRIP.

Wander. Roadtrips are great for the feeling of endless time; subjects flow amongst quiet moments. Stops at interesting places. A wander with a friend through your local villages can be similar. I enjoyed one recently, walking though Melbourne’s CBD via a great conversation at the fromagerie at the Spring St Grocer, an affogato at their Gelati Store, seeing wild sights at the Exhibition Gardens, cobblestone streets of Fitzroy, a canoe on Brunswick St, Snow White apples from the organic store, happy people at The Rose sitting outside in winter, seeing the Crumpler staff hurriedly pack up, seeing Spacecraft and a parfumerie’s beauty on Gertrude St. Walking towards town the idea of a movie popped up and off we went to the Kino and afterwards a feed at Yamato. A wander and a wide ranging conversation. Wonderful! Who are you wandering with next?

Let My People Go Surfing ~ Yvon Chouinard

Great inspiration via “Let My People Go Surfing” by Yvon Chouinard… from doing business with future generations in mind, to being more aware of the wider environment, tips on building great cultures and doing what’s there to be done. Wonderful business philosophy for Patagonia employees and perhaps your’s too. Highly recommended. I’ve many favourite comments, here’s a couple:

Yvon was the “outside person” at Patagonia, “responsible for bringing back news ideas. A company needs someone to go out and get the temperature of the world”. “Trash our stuff, trash our planet”

Free Thrills.

It’s been a while now that I’ve worn un-matching socks. Until recently, nobody commented (or noticed).

Then I started karate and one of the classes is with under 10 kids who’ve started commenting, with confusion, that I wear un-matching socks.

Good fun.

Smile!

Favourite reads & listens:

Blockchain introduction:1. Satoshi’s original Bitcoin paper is definitely worth reading – even the Introduction on the first page as it explains the role of blockchain / cryptocurrency and going beyond third party trusted sources. Especially important to read if you are a consultant advising clients. 2. This Forbes podcast: “The blockchain is about to transform every trust-based interaction of our lives, from financial services to identity, from health care to our Internet of Things devices. In this podcast, host Laura Shin talks with industry pioneers across tech, financial services, health care, government and other sectors about how the blockchain and fintech will open up new opportunities for incumbents, startups and everyday people to interact more efficiently, directly and globally.”More blockchain reading is here.

Heads up Facebook [thx rosshill]“Treat Facebook as the private walled garden that it is. If you want something to be publicly accessible, post it to a real blog on any platform that embraces the real web, the open one.”

Delighted to see the tiny homes trend take off. Check out the beauties: here and here.

Another inspiring image of future transport. We’ll start to realise how restricted we’ve been with a steering wheel and seats facing forward. Thanks Elon and the Boring Company.

Great online presence:

ABC Australia r+d’s entrancing website and their megatrends report which clearly articulates the trends ABC is aware of through their work of engaging with and providing interesting watching for their customers for decades to come.“if you’re aware there’s a computer there, we’ve failed.” Bill Buxton on Invisible design

The Surfcoast conditions continue to be wonderful, Nic’s just done her first 4 days of yoga teacher training, a few of us are celebrating the passing of a big-hearted friend, others, a family member. Nick’s home at the end of the world (!), Ross and Anne are NYC’ing, SJ’s in AUS, Wends is dealing with a (happy) unwell child, a few friends are sick (maybe from the change in the seasons), two friends are preparing for interstate relocations at the end of the month… much happens as the globe turns. Wishing you and yours well and happy,