As more enterprises use real-time messaging to ease collaboration internally and externally between employees and customer relationship, business processes are requiring more flexibility and real-time interaction, especially while employees, applications and connected things are fully mixed together.

A business environment, where all employees are connected through various devices, especially smartphones, is challenging for enterprises. Push notification tends to become extremely important as it enables processes to synchronize with employees again and promote real-time discussion and decision. This is why companies need seamless real-time chat and push interaction and it’s great to see the top analyst firm rate and define ProcessOne in this way.