Primary Duties:
?Support the Company?s Product Marketing day-to-day activities and planning (communicate with customers to arrange Advisory Committee meetings, including travel & accommodation assistance, coordinate setup of internal meetings)
?Engage with the Sales Organization to craft and scope the SOW
?Develop and manage resource plans for assigned projects
?Monitor the daily status of assigned projects by assigning, coordinating, checking and monitoring the work of the project, reviewing processes and procedures and scheduling necessary on-site meetings and training sessions.
?Accountable for the profitability of the project by developing the project plan, identifying risks and mitigation plans, and working with the customer and relevant Peoplefluent organizations to manage the plan, resources, risks, deliverables and the budget.
?Generate revenue by consulting with customers on business needs and product functionality, analyzing and documenting business and operational requirements using fact finding techniques of interviews, meetings, observations and investigations, recommending configuration and best practices.
?Ensure that project is conducted in an effective and efficient manner by reviewing implementation and training proposals for correctness, monitoring revenue and expenses relating to implementation functions.
?Provide short and long term goals for the Implementation team by estimating future workloads, directing group and providing feedback on attaining goals.
?Provide day-to-day guidance and direction to the Implementation team by mentoring, and evaluating the team?s progress.
?Communicating regularly to internal and external stakeholders and escalating in a timely and professional manner
?Managing the customer introduction/transition to Peoplefluent Support
?Ensure all Corporate and local policies for Peoplefluent and those required by the Customer are adhered to.
?Business travel of approximately fifty percent (50%).