Our delivery procedure is currently offering FREE delivery around most parts of the UK if you spend over £300. However, higher parts of Scotland and Wales, Northern Island and Channel Islands will have a £49.99 delivery surcharges for deliveries due to high charges by couriers.

For customers living in the Channel Islands, higher parts of Scotland, Scottish Islands and channel islands and other remote parts of the UK, there will be additional costs of transportation including multiple item charges and ferry charges. We will endeavour to share the cost of additional courier charges such as these. We will contact the customer to discuss this.

DELIVERY TIME SCALE

If items are with us in stock, or we can pick up from the supplier, we can get stock items delivered within 3 to 5 days and supplier pick ups or Home delivery, shipped within a week.

Bespoke or foreign Items - Orders can take up to 8 weeks where they are made to order but we normally have a 3 - 6 week delivery scale where possible. If items are out of stock or for deliveries to Northern Ireland, Channel Islands etc this may take a little longer due to logistics involved.

Smaller Items - Flat packed or smaller items that we deem postable can be delivered within 24/48 hours of order or availability, if we hold stocks.

We do endeavour to get your goods to you as quickly as possible, so thank you for your patience and understanding.

DAMAGESWe want you to receive your furniture with the minimum of fuss and hassle. If you receive damaged goods, please contact us immediately and we will endeavour to sort a replacement out without charge to you.If you the customer refuse replacement parts / pieces etc please refer to Unwanted / Not what you expected.... see below

UNWANTED / NOT WHAT YOU EXPECTEDIn the event you want to return goods because you thought the goods were different to your expected order, or you changed your mind, or refused replacement parts or exchange, then you, the customer, must return the goods to the supplier or to us and cover the costs of transporting the goods which will be deducted from the paid cost of the goods.

This includes charges for return shipping for goods that have already left a foreign port, and shipping costs will also be added to the minimum charge.

The minimum charge is £50 (set by courier services). If it is a large or number of items, then could be more.

You must ensure the goods are wrapped sufficiently to avoid courier damage on return to us. If the goods arrive back to us damaged, then no refund will be given.