HP Designjet 2000cp and 2500cp Printers - Warranty Information

Except when purchased as part of a system, HP warrants your graphics peripheral hardware product against defects in materials and workmanship for a period of one year from receipt by the end user (proof of purchase required). If HP receives notice of such defects during the warranty period, HP will either, at its option, repair or replace product that prove to be defective.

Should HP be unable to repair or replace the product within a reasonable amount of time, the customer’s alternative exclusive remedy shall be refund of the purchase price upon return of the product.

If this product was purchased as part of an HP system in a coordinated shipment or as a system add-on, it is warranted against defects in material and workmanship during the same period as the HP system.

The above warranty shall not apply to defects resulting from: improper or inadequate maintenance by customer, customer-supplied software or interfacing; unauthorized modification or misuse; operation outside of the environmental specifications for the product; operation of non-supported media; or improper site preparation and maintenance; usage exceeding the product warranty limits.

HP's limited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela, and France's "Departments D'Outre-Mer"; for those excepted areas, the warranty is valid only in the country of purchase. Contracts for additional warranty services, such as on-site service, may be available for any authorized HP service facility where the listed HP product is distributed by HP or an authorized importer.

HP makes no other warranty, either expressed or implied, with respect to this product. HP specifically disclaims the implied warranties of merchantability and fitness for a particular purpose. Some states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion may not apply to you. However, any implied warranty of merchantability or fitness is limited to the one-year duration of this written warranty.

This warranty gives you specific legal rights, and you may also have additional rights that may vary from state to state, or province to province.

If your hardware should fail during the warranty period, read the "Troubleshooting" section in the User’s Guide, then contact your local Hewlett-Packard Sales and Support Office or an Authorized HP Personal Computer Dealer Repair Center and arrange for on-site repair of the product. Retain proof of purchase in order to obtain warranty service.

If a service call is prompted by the "Maintenance advised" message, it is not covered under this warranty.

If your hardware should fail after the warranty period, read the problem solving sections in the User's Guide, then contact an Authorized HP Personal Computer Dealer Repair Center or call an HP Sales and Support Office for details of the services available. If you have an HP Maintenance Agreement, request service under your agreement.