Do you have a question about your medication, or do you just want an explanation about how the drug works? Then call the Drug Information Helpline at (585) 275-3718. The Helpline is open Monday through Friday from 9:00 a.m. to 5:00 p.m. If you call during off hours, please leave a message and you will be called back the next business day.

You might want to know:

If a symptom (adverse effect) you are experiencing might be due to a reaction to the drug you are taking

If an over-the-counter product you are taking would adversely interact with your prescription medications

If you are taking too much acetaminophen

You also might have questions about:

Herbal supplements and the safety of herbal remedies

Medication use while lactating

Up-to-date alerts on drug recalls

Medication information for seniors

Medication information for children

Guidelines for safe use, storage, and proper disposal of drugs

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