FAQs

Hey! I got a question!

Are your products machine washable?
Unless stated in the description, Yes they are machine washable. Only exceptions will be hand dyed products. Those are hand wash only.
Place item in mesh lingerie bag. Cold/delicate washer setting, then toss into dryer with dryer sheet for about 10 minutes, take out and lay flat to finish drying

Where do you get your yarn from?
I purchase my yarn at local yarn shops (LYS) or major retailers, i.e. JoAnn’s, Michaels, Walmart. Yes Walmart, I can get some of my favorite yarn for animals, Red Heart Super Saver, at Walmart. I will also order yarn online.(Baggy here. Sometimes she gets yarn for birthday gifts and holiday gifts, too.)

I notice you only ship to the U.S., do you ship overseas?
Right now, I only ship to the U.S. I may expand in the future.

How do you ship your products?
US Postal Service Priority Mail with delivery confirmation, 2-5 day delivery.

Will you accept returns?
Yes I will accept returns. If something is wrong with the item when you receive it, within 2 weeks after purchase, you may return the item.
You will pay for the shipping of the return item in the same condition as you receive it.

Exception: crochet animals cannot be returned.

Are your crochet animals safe for babies?
The product safety label states “not recommended for child under the age of 3”.
Any animal with safety eyes has small objects that can choke a baby, therefore, I don’t recommend my animals for babies.

I want to buy one of your animals for my baby, can you make one without the safety eyes?
This falls under the category of custom orders. Depending on the animal, YES, a custom order can be placed.
Please read the specifics on custom orders under the SHOP category.

Do you have a deadline for Christmas delivery?
YES I do have a deadline. My cutoff date for holiday orders is Dec. 15th. Even though the US Postal Service states Dec 21st as the cutoff day for delivery before Christmas, I prefer that Santa’s helpers get their gifts in plenty of time for holiday giving.
Learn more about how long it takes HERE.

I saw an item for sale that I liked and wonder if there are 2 alike?
I get asked this quite frequently. While I do like to make multiples of the same item, I prefer to use different yarns for that item. It makes each item unique.
If you saw an item and would like it in specific colors, that qualifies as a special order or custom order.
You can request a special order on the Custom Orders page. <—tap here