Dell KACE said several of its retail customers have used its systems management technology to help increase security within their point-of-sale (PoS) systems, traditionally one of the most vulnerable areas to credit card fraud.

These customers include Redner’s, an employee-owned supermarket chain that operating 39 Warehouse Markets and 13 Quick Shoppes throughout Eastern Pennsylvania, Maryland and Delaware in the US.

“As a retail organisation, we opted to leverage a robust systems management solution, such as that from Dell KACE, to help achieve PCI compliance because of some of the integrated capabilities like patching,” said Nick Hidalgo, IT director for Redner’s Market Inc.

Sound retail security investment

“We use the Dell KACE K1000 appliance to efficiently manage about 500 PoS systems, including our registers and back-office systems, to perform automated security updates, monitor systems for our compliance policies and test and remediate vulnerabilities. As a result, we’ve cut down our management time from approximately two hours to five minutes. Our compliance-qualified security assessors are thrilled with the results. Dell KACE is probably the best investment we’ve ever made for the functionality we get in return. We use it every day and we wouldn’t be able to operate the same way without it.”

Dell KACE said it offers an easy-to-use, comprehensive and affordable systems management appliance solution to help automate repetitive tasks such as keeping software versions up to date, maintaining approved configurations, and keeping systems patched with latest approved versions, allowing the IT admin to assess and ensure compliance through a web-based console.

“With a readily deployable form factor and features that support the expansive systems management requirements of PCI DSS, Dell KACE systems management appliances can be a key enabler of PCI compliance, delivering positive benefits in improving IT efficiency and cost-management, while simplifying the implementation of compliance obligations,” commented Scott Crawford, managing research director at Enterprise Management Associates.