16064: 2019.02.09 Broadcast - Drake18 Loading Slowly and Update

We are working to resolve an issue that is causing Drake Tax to load very slowly after logging in. We apologize for the inconvenience.

We will send another broadcast letting you know when the issue is resolved.

Drake Support

Update:

Dear Client,

The Drake Tax performance issue that started occurring this morning is resolved. The slow performance was related to the process of checking for software updates. We continue to research and monitor the situation to prevent any further issues.