Check-in for this all-inclusive, adults-only resort is in the lounge at the airport. Suites are lovely with traditional décor or a very modern design. Guests have full access to their sister hotel. The very cool and modern lounge area is super popular before the dinner hour—a different offering is featured every night such as wine tasting.
Meets AAA guest room security requirements. Smoke free premises. 234 units. 5 stories, interior corridors.

Guest Ratings

Pros: The hotel staff were very helpful and assisting warmly . The rooms were big clean and everything about
The hotel was amazing .

Cons:

10.0

Anonymous

Exceptional

10-11-2015

The best

Pros: Perfect hotel.. The best ive been it

Cons: Perfect.. Nothing to change

9.6

Anonymous

Exceptional

10-06-2015

Beautiful Hotel!!!!

Pros: the staff and food was fabulous… nice location.. cab service was at the ready to take you into town (pricey)

Cons: I would like to see more adult entertainment after 10:00pm… .maybe a nightclub where the adults to chill and dance .. we took a cab into the town every evening, and it got pricey..
The rooms were a little dark, we only had a light at the bed and a small light at the desk…

10.0

Anonymous

Exceptional

09-28-2015

Perfect short stay!!!!

Pros: The staff were really welcoming and attentive. I could not ask for more!!

Cons: Nothing at all!!

9.2

Anonymous

Wonderful

09-15-2015

Great Time at Resort w/Minor...

Pros: The service, food, and staff were outstanding.

Cons: The hot water in the King bed Swim up did not get very hot, we had to turn on both sink faucets for water in shower got hot. Faucet water never got hot.

10.0

Anonymous

Exceptional

08-28-2015

Stay at the Hyatt Zillaria!!

Pros: The staff was very professional and courteous. All the Hyatt staff was engaging and wanted to make our stay the best experience possible.

Cons:

10.0

Anonymous

Exceptional

08-25-2015

most memorable vacation yet

Pros: AMAZING TRIP! second all-inclusive experience, but this resort was hands-down superior. staff was incredible, always smiling, so nice, friendly, felt like a second home. wonderful food and drink too. resort is incredibly beautiful. we are already planning another trip within the next few months!

Cons:

10.0

Anonymous

Exceptional

08-13-2015

Best Place ever!

Pros: The staff was the best I have ever seen

Cons: That I did not stay longer.

10.0

Anonymous

Exceptional

08-13-2015

Must go!!!

Pros: It had everything!
The premium drinks really surprised me

Cons:

10.0

Anonymous

Exceptional

06-26-2017

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

04-24-2017

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

04-24-2017

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

04-21-2017

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

02-25-2017

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

02-19-2017

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

02-13-2017

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

02-01-2017

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

01-31-2017

Excellent

Pros:

Cons:

8.8

Anonymous

Excellent

01-26-2017

Fabulous

Pros:

Cons:

9.6

Anonymous

Exceptional

01-26-2017

Exceptional

Pros:

Cons:

7.9

Anonymous

Good

01-17-2017

Good

Pros:

Cons:

10.0

Anonymous

Exceptional

12-19-2016

Exceptional

Pros:

Cons:

8.8

Anonymous

Excellent

11-06-2016

Fabulous

Pros:

Cons:

10.0

Anonymous

Exceptional

10-19-2016

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

09-19-2016

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

05-26-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

05-23-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

05-15-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

05-12-2016

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

02-05-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

02-04-2016

Exceptional

Pros:

Cons:

8.8

Anonymous

Excellent

01-16-2016

Fabulous

Pros:

Cons:

10.0

Anonymous

Exceptional

11-30-2015

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

11-12-2015

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

11-10-2015

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

10-27-2015

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

10-20-2015

Heaven!!! Staff was great! food...

Pros:

Cons:

9.6

Anonymous

Exceptional

09-11-2015

Exceptional

Pros:

Cons:

7.9

Anonymous

Good

08-12-2015

Good

Pros:

Cons:

10.0

Anonymous

Exceptional

06-26-2017

Awesome Vacation Resort

Pros: The partial ocean view was perfect. The room was spacious and comfortable. The staff keep the room with fresh towels and clean linen.

Cons: The only thing was our snack was not restock the last two days.

7.9

Anonymous

Good

02-25-2017

Nice getaway

Pros:

Cons: More activities for the adult only location and remove the rocky entrance into the ocean.

10.0

Anonymous

Exceptional

01-03-2017

Incredible Piece of Paradice

Pros: This resort is top notch! What immaculate grounds and attentive staff! A gorgeous place, truly a piece of paradise!

Cons: I wish the music in restaurants, poolside, and on the New Year's Eve celebration was several notches lower, I found it changed the atmosphere in a negative way. There was virtually no escape from it, which was the only point of criticism I could consider.

5.8

Anonymous

Okay

12-12-2016

Over-rated resort

Pros: Staff was very friendly and helpful

Cons: Construction that ongoing during the day and even at 8:00 at night, which also caused part of the beach to be closed.
We were not informed of this beforehand.

8.8

Anonymous

Excellent

09-17-2016

Fabulous

Pros:

Cons: Booked for 2 adults but was told upon arrival that we only paid for 1 adult. We had to pay a lot more than expected which didn't seem fair. We were traveling for our honeymoon and my search was for 2 adults, not 1...

10.0

Anonymous

Exceptional

07-17-2016

Best service ever!!

Pros: This was the best vacation we have ever been on. The service was impeccable, the facilities super clean, and the drinks were strong.

Cons: It would have been nice for them to have motorized water sports. They offered non-motorized, but the water was sometimes too rough to take advantage of kayaking etc.

Pros: The staff was super friendly and fun! Had a wonderful time. All our requests were "no problem!" It was worth it to splurge for the king pool access room.

Cons:

10.0

Anonymous

Exceptional

11-02-2015

We would return

Pros: We were glad we selected the one bedroom ocean front/view suite with butler service. We had two balcony's, one with a view and the other was ocean front. Both allowed for a feeling the ocean breeze and hearing the sound of the waves while we were sleeping. Most of the restaurant food selections were very good and we enjoyed the nightly entertainment and daily activities.

Cons: I notified the resort we were coming to celebrate a birthday and they would not make any arrangements before we arrived. Once we arrived the butlers were not aware we were there for a special occasion. We missed our inclusive catamaran cruise because the butlers did not know the schedule changed. They gave us a partial credit toward the Dunn's River tour because of this over sight, which we did enjoy.