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Privacy Policy

At Priscilla’s priscillaspetproducts.com, we are committed to protecting the privacy of our customers, which is why we do not sell, rent, or loan any personal identifiable information regarding our customers to any third party. We hope the policy below will answer all of your questions regarding how we treat information gathered from visitors to priscillaspetproducts.com. Feel free to e-mail us with any questions you might have.

Information We Collect

In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number when you place an order with us. This information is used solely by Priscilla’s priscillaspetproducts.com and is stored in a secure environment. Under certain circumstances we do also collect the user’s IP address.

Information You Provide

We collect personal information only for the purposes of fulfilling orders, providing a high level of customer service and gaining knowledge regarding what our customers want. Security is among our top priorities in keeping your Personal Information secure. Encrypted information cannot be read or recorded as it travels over the Internet. Additionally, access to your personal information is provided only to our employees and agents who have a need to know such information for the purpose of fulfilling your order and offering our high level of customer service.

Editing, Updating, Correcting and Deleting Information About You

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by sending us an email using our contact form. When sending email please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way. Please note that sometimes these requests may take up to 2-3 weeks to be effective, particularly if we are removing your name from postal mailings. Please remember, if you delete certain information you may not be able to continue to purchase products or access other portions of our web site without entering additional information. You can update your personal information any time by logging into the store where your profile is stored.

Privacy/Sharing Information

By using our web site, you agree to accept the Priscilla’s priscillaspetproducts.com privacy policy. Make sure you read this policy carefully, because if you do choose to use our web site, you automatically agree to this policy. If you do not agree to this policy, please do not use our web site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. We do not give or sell personal information to any other party, except to those of our employees and agents whom we rely on to handle this information on our behalf in accordance with the above purposes.

Cookies

Our web sites use “cookies” in order to create a trouble-free shopping experience. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. If you do not have your browsers “cookies” enabled you may not be able to complete the check out process at our online store.

Security

Secure Ordering: All data transferred between your browser and our store will be encrypted for your protection. Our Thawte Web Server Certificate connects at 128 bit, 56 bit or 40 bit depending on your browser’s capability. All online communications while placing your order are secure while the information is being transmitted.