Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

Version of the software that is used, along with browser and version

If the issue pertains to Providence, Pawtucket or both

What steps you’ve taken to try to resolve the issue

Screenshots demonstrating the issue

The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

If your question pertains to data import or export, please also include:

Data sample

Your mapping

Answers may be delayed for posts that do not include sufficient information.

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