147 Customer Ratings

33 Customer Reviews

I will miss talking to the associates every month. So nice and always took time to talk. A pleasure to do business with all of them!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jessica

Arnold, MO

July 20, 2016

nice people who are caring and giving in what me and my family were going through

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Tom

Arnold, MO

June 4, 2016

I don't run into the team at my Uncle Bob's often. I do receive a friendly courtesy call for my current billing. It's not intrusive, actually the reminder is very helpful.
The property always looks clean to me anytime and even though I sometimes get prickly about storing stuff in the first place it's not because of Uncle Bob's or the Arnold team. It's just the idea of paying to store stuff. That said, I know my stuff is safe and accessible.

Explained almost everything very well but did know about the lock I was required to have/purchase for the unit. Did not know are read where it stated I had to purchase the cylinder.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Terri

Arnold, MO

October 23, 2015

Very pleased with the manager at this store. Very understanding and helpful!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Jim

Arnold, MO

August 24, 2015

Prices becoming too expensive in this area compared to competition.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

3.0

5.0 out of 5 stars

By Bob

St . Louis, MO

August 1, 2015

I visit my storage at least 6 days per week. This past winter during an ice/snow storm, the staff removed the snow and ice from the front of my storage! Above and beyond! Thank You!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Georgia

Arnold, MO

June 26, 2015

Michelle and Justin are fantastic, anytime I have a question, and I can reach them on the phone, this is helpful so that I know that when I am coming in to do something, someone is in the office to talk to, not just some where on the property and will be back in 15 minutes. (Last place I stored my things, I could wait for hours without getting to see the property manager)
I like to talk to someone to let them know I am on my way.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mira

Cahokia, IL

May 27, 2015

Clean unit and property. The reason we waited a few minutes on Michelle to get in the office as she was outside spraying weeds.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Chris

Arnold, MO

May 27, 2015

Employees were friendly and always able to assist me in anyway thank you for your help in my process of moving.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Jeff

Hot Springs, AR

May 27, 2015

The young man that was there last Sat. is a STAR.

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Aby

Imperial, MO

May 27, 2015

Michelle was awesome. Very helpful and professional

Staff

4.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Helen

St. Louis, MO

April 28, 2015

Everything was great. Only thing was that the cart was not in the storage area. I walked all the way around to other side of storage unit. I managed either way. It just would have made it easier.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Greg

Florissant, MO

April 28, 2015

need more moving carts in easc building

Staff

5.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.1 out of 5 stars

By Ellen

Fenton, MO

April 28, 2015

No dumpster available for customers to use.

Staff

4.3

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Richard

Arnold, MO

January 26, 2015

More helpful than I imagined

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Marie

Arnold, MO

December 30, 2014

I am very happy with the new owners. It was a much needed change. Things seem to be running much smoother since Uncle Bob's has taken over.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jessica

Arnold, MO

December 23, 2014

I want to thank Michelle and the blank kid for being so nice and chipper all the time. They were sad to see me go but I wanted to use my stuff again lol if I ever need a storage unit or my friends and family need one I recommend. Keep it 100

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Larry

Arnold, MO

October 17, 2014

I would like to have my unit entrance door area cleaned of webs and sprayed for bugs

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.1 out of 5 stars

By Theresa

Imperial, MO

September 26, 2014

my garage door was jammed male worker tried to fix said he request work order to unjam he tried best to be helpful

Staff

4.3

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Mitchell

Barnhart, MO

September 23, 2014

The store manager was extremely helpful and willing to work with me to resolve an issue. Thank you again.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

2.1 out of 5 stars

By Debra

Arnold, MO

September 8, 2014

Since you took over the Arnold location my auto payment has never worked and I have to go in tho the office for 3 months now to make my payment. This is VERY inconvenient for me. I am not happy with this situation!

Staff

1.7

Cleanliness

2.7

Expectations

2.0

Satisfaction

2.0

Recommend

2.0

5.0 out of 5 stars

By Sarah

Lawrence, KS

August 27, 2014

The gentleman that greeted me gave me all of the information I needed and answered questions I had before I even asked them. He was so helpful and patient with me, even though I was nervous because my moving truck was there before I had completed my registration.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Terri

Saint Louis, MO

August 19, 2014

The transition was pretty smooth from Storage Banc to Uncle Bob's order of business. I am thankful during moving time for, for the help and friendliness from the folks at Uncle Bob's. They always take the time to thoroughly answer questions and concerns in a caring manor. Thanks for caring!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Donna

Arnold, MO

August 2, 2014

I have stored my personal belongings for 3 years and feel they are well "watched over" and safe! thank you !

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Angela

Imperial, MO

July 25, 2014

Justin and Michelle at the Vogel location were extremely friendly and made the process easy! I am very pleased with my choice in renting with Uncle Bob's Storage. Thanks again to Justin and Michelle for their outstanding customer service and helpfulness.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kelly

Arnold, MO

July 14, 2014

The inside is so much cleaner than it was with the old owners. I appreciate that.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

24 Hour Access

Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Arnold

Temperature swings are the norm in Arnold, and Uncle Bob's Self Storage provides a wide selection of storage units, including those with climate controlled options, to protect your belongings from variations in the weather. Our storage facility also offers surveillance cameras, fencing, and lighting to help make sure your valuables are safe. You can find our facility on Vogel Road near Jefferson County Plaza.

Serving the Communities of:

Antonia, Imperial, and Otto
63052, 63129, 63128

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!