A second family is trying to move forward after a mix-up at a Denver mortuary.

Relatives of Imogene Jackson were shocked Friday when they attended an open-casket viewing at Pipkin Mortuary, only to find the woman in the casket was not Jackson.

The viewing hours had to be called off. It wasn’t until Saturday morning, a few hours before the funeral, that Jackson’s body was found.

9NEWS has learned that the body in Imogene Jackson’s casket was that of Evelyn Lucille Jackson. Her funeral had already taken place and her family thought she had been buried. Instead, Imogene Jackson had been buried in her place.

Evelyn Jackson’s son, Jerry Twiggs, says Pipkin notified his family this past weekend that the woman buried when his family gathered Jan. 21 was not his mother.

“It’s devastating for me and my sister Johnnetta that this travesty has happened. We hope this doesn’t happen to another family,” he said.

Twiggs said his family held a viewing for his mother before her burial. During the viewing, Twiggs’ sister, Johnnetta Jackson, and his mother’s friend commented that Evelyn Jackson looked different. They said they did not think anything of it.

When Twiggs and his family were notified of the mix-up, he gave the mortuary permission to exhume the body of Imogene Jackson.

Twiggs told 9NEWS he has no ill will toward Pipkin, which he regards as one of the most used funeral homes in the black community.

“We have worked together in corroboration to solve this problem. Seeing as to how we have done that, I’m going to lay my mother to rest. I’m not going to publicize my mother’s death or publicize any infractions that were committed by Pipkin through my mother’s death,” he said.

The owner of Pipkin Mortuary, Mark Pipkin, directed Imogene Jackson’s funeral Saturday. When 9NEWS tried to speak with him, he said he could not comment because he was working.

Before the funeral, he did talk to 9NEWS on the phone. He would not say how the mortuary mixed up the bodies. He would only say: “Yes, we did dress the wrong body. But all is rectified, and the funeral will go on.”

Imogene Jackson’s family said they are not satisfied with Pipkin’s response.

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