Grade B: Cities in the rest of the country excluding Grade 'A' cities.

There should be a bar present at the hotel premises.

In the kitchen, wet garbage area to be air-conditioned.

Percentage of supervisory staff should be minimum 80% and hotels of Five-star category should have formally qualified Heads of Departments.

Percentage of skilled staff should be minimum 60%. The supervisory or the skilled staff may have training or skill certification as follows:
i. Degree / diploma from Central or state IHM's / FCI's or from NCHMCT affiliated IHM's or from other reputed Hospitality schools.
ii. Skill training certificate issued under the guidelines and scheme of the Ministry of Tourism.

Staff restrooms (Separate for male and female employees with bunk beds, well-lighted and ventilated), Staff locker rooms and dining area are mandatory.

Inhouse Dry- cleaning / Laundry services are mandatory.

Iron and Iron Board should be available in the room.

Paid Transportation on call - Guest should be able to travel from hotel.

Shoe cleaning service facility to be provided for in house guests.

Newspapers should be available in the rooms.

Shop / kiosk - Five-star hotels to have one utility and one souvenir shop. 4 Star to have

minimum one utility shop.

There should be bookshop available.

For Five-star category, it would be 'Necessary' to have an X-Ray Machine at the guest entrance for screening of baggage. Manual checks may be conducted for staff and suppliers at designated entry points

A telephone for incoming & outgoing calls in the room is Mandatory. Five-star hotels should have direct dialing and STD/ ISD facilities.

In room internet connection / dataport is mandatory in Five-star hotels and there should be Wi- Fi wherever possible.

There should be a business center for business meetings. This should be a dedicated area.
(This provision may be relaxed for resort destinations, tourist and pilgrimage centres).

Swimming pool is mandatory for Five-star hotels. This can be relaxed for hill destinations. Mandatory that trained Lifeguard to be available. Board containing do’s & dont's, no diving sign, pool depth etc. should be displayed at a strategic location in the pool area.
Conference Facilities are mandatory for Five-star hotels

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