*Note All DevEx requests are reviewed for eligibility upon submission. As stated in the Terms of Service we “reserve the right to review activity on accounts to assess the validity of Robux balances, and to deny payment to any user that we feel has violated the terms or the spirit of our program.

How do I submit a DevEx request for review?

Once you meet the basic requirements (Outrageous Builders Club, minimum of 100k in your account, 13 years of age or older, etc) you will be able to see the Cash Out button on your account.

To initiate a Cash Out request, click the “Cash Out” button (as shown above) and enter all requested information (i.e. full name and full address along with other information as shown below). Once done, select from the available payout (exchange rate) options, signify your continued agreement to the Terms and Conditions by clicking the associated check-box, and again click the "Cash Out" button. We will then review the request.

Please note, we do require that the Roblox account owner is the one who submits and completes the DevEx request. Please do not complete your DevEx request with the information of someone other than the account holder.

Can you let me know if I am eligible for DevEx before I submit a request?

Unfortunately, we are unable to pre-guarantee eligibility as all DevEx requests are reviewed upon submission. We do require that DevEx participants follow the Terms of Service and earn the Robux legitimately.

My country is not available on the DevEx request form, what do I do?

If you find that your country is not available on the DeEx request form, please select the United States. After submitting the form, send an email to DevEx@roblox.com and let us know what your correct country is. Please make sure to provide your username in the email.

How often can I cash out?

DevEx participants can have an approved DevEx request once a calendar month.

DevEx Status

How long will my cash out take to process?

Please allow around 2 weeks for your request to be reviewed and processed. First time DevEx participants may experience a longer wait time. Suspicious activity or inaccuracies in the information submitted on your DevEx request and/or Tipalti portal can result in processing delays or can result in your DevEx request being declined.

My payment has been successful but I’m still in a “pending state”. Is this a bug?

This is not a bug. If this affects you, your DevEx status on your Roblox account should be corrected within 3 business days. If your DevEx status is still pending after this time, please send an email to DevEx@roblox.com detailing your issue.

OBC is required when you submit a DevEx request for review. It is okay if your OBC membership expires while your DevEx request is pending, your DevEx request will not be automatically declined for this reason.

What causes DevEx requests to be declined

DevEx requests can be declined for multiple reasons. Common DevEx rejection reasons are detailed below:

Approval of your previous DevEx request in no way is a guarantee that your future DevEx requests will be processed. All DevEx requests are reviewed for eligibility upon submission.

If activity that violates the Terms of Service or the spirit of the program is identified at any time, Roblox reserves the right to decline the DevEx request.

I received a moderation action on my account 3 years ago, does this mean I can’t DevEx?

Minor moderation infractions or having a moderation history does not necessarily mean that your account(s) are ineligible for DevEx. We do take into consideration the type of infraction and the timing of it during the review process.

There are certain Terms of Service violations that are particularly egregious that can result in your DevEx request being declined regardless of the timing of the infraction.

Tipalti

What is the DevEx/Tipalti portal?

Tipalti is a third-party payment processor that we have partnered with to process DevEx payments. Once you submit a DevEx request, and if it is approved to proceed to the next step you will be sent an invitation to the Tipalti portal. Portal invitations are sent to the email you provided on your DevEx request.

When do I get my Tipalti portal?

If your account is approved to proceed to the next step of processing you will be sent an invitation to the DevEx portal. Once you submit a DevEx request for review, it can take around 5-7 days for you to receive the DevEx portal invitation.

Am I sent an invitation each time I submit a DevEx request?

No. First time DevEx participants whose accounts have been approved to proceed to the next step of processing will be sent an invite to complete registration on the DevEx portal. Once you have completed registration you will not be asked to re-complete registration for future DevEx requests.

However, it is your responsibility to ensure that the information you enter in the DevEx portal is accurate and kept up to date. The information you provide is used to ensure all payments comply with applicable laws and regulations. Inaccuracies in information provided could impact your payment.

Whose name and information should be on the DevEx request and DevEx/Tipalti portal?

The Roblox account owner should be the one whose name and information is on the DevEx request, Tipalti portal and tax form. Please note, the name on the bank account (if applicable) should also match the name on the Tipalti portal.

I’m locked out of my DevEx/Tipalti portal, what do I do?

Send an email to DevEx@roblox.com. Please make sure to include your username in the email. We will work to get your account unlocked as soon as possible.

What payment methods are available in Tipalti?

Tipalti offers multiple payment methods including ACH, Paypal, checks etc. Some payment methods’ availability depends on your country. You will be able to see the payment methods available to you once you sign up for a DevEx portal account.

Where can I see the fees associated with my payment method?

When you are selecting your payment method on your Tipalti portal, you will be able to see the fees that are associated with that payment method.

We are unable to change the fees associated with your payment. Please select the payment method that works best for you.

I recently moved, do I have to update my Tipalti portal?

It is your responsibility to ensure that your information in the Tipalti portal is correct. Please make sure to update your Tipalti portal should any of your information change. Please note, discrepancies between your DevEx request and Tipalti portal can result in processing delays or the decline of your DevEx request.

Tax Forms/Information(Disclaimer: The information contained on this website is provided for informational purposes only. It is not intended as tax advice nor as a substitute for obtaining accounting, tax, or financial advice from a professional tax planner or financial planner, and may not be used to support tax positions. While we have made every attempt to ensure that the information contained below has been obtained from reliable sources, Roblox is not responsible for any errors or omissions, or for the tax or other consequences arising from or attributable to the use of this information. Please consult with a tax adviser for any tax guidance.

Your decision to participate in the DevEx program may or may not have tax implications based on your tax jurisdiction (location) and your total cash payouts. Please consult a tax adviser for additional information.)

I don’t pay taxes; do I need to complete a tax form?

We do require all DevEx participants to submit a completed tax form before we can process a payment.

Which tax form do I submit?

One of the steps in the DevEx payment process is supplying us with your tax-related information (requirements vary depending on the country in which you reside). Roblox recognizes these steps can be time-consuming and possibly tedious; however, these steps are mandated by the tax authorities in the countries in which Roblox operates.

Tax reporting requirements vary based on whether you are a U.S. person or non-U.S. person.

According to the IRS, for U.S. federal tax purposes, a U.S. person includes, but is not limited to:

An individual who is a U.S. citizen or U.S. resident alien,

A partnership, corporation, company, or association created or organized in the U.S. or under the laws of the U.S.

All U.S. persons participating in the DevEx program are required to submit their W-9 tax form during their Tipalti account creation (after submitting their first payout request). Roblox will submit your tax information to the Internal Revenue Service (IRS) to validate your tax ID information. If U.S. tax information does not exactly match IRS records, a Roblox DevEx agent will contact you to get further information through email. Please verify this information comes from devex@roblox.zendesk.com to avoid phishing and scam emails.

If your cash earnings for the prior tax year are greater than $600 then Roblox will report your cash earnings to the IRS on IRS Form 1099-MISC. We generally issue these Forms on or before January 31 each year. Developers will be both mailed and emailed their tax form. The forms will be mailed to the address they provided on their W-9 and emailed to the email account associated with their Tipalti account

Process for a non-U.S. Person

All non-U.S. Persons participating in the DevEx program are required to submit their IRS W-8BEN (or other applicable IRS Form W-8) tax form during Tipalti account creation to confirm that they are a non-U.S. person. By signing the IRS W-8 tax form, you are certifying you are not a U.S. person.

As a non-U.S. Person you generally will not receive an annual tax form.

Where do I submit my tax form?

You will be asked to complete and submit your tax form on the Tipalti portal. Please do not email your tax form or other sensitive personal information to us.

Earned Robux/DevEx Rates

Do group funds count as earned Robux?

Group payouts are considered earned if the group funds are composed of bona fide sales of virtual items/clothing. Please note, we check all sales and group funds for validity. If you receive group funds from a group that earned the Robux fraudulently or against Roblox TOS, then those will not count towards your earned Robux balance.

How do I determine if the group I am working with is earning funds legitimately?

There isn’t one particular thing you can look at to ensure you are collaborating with a party that is earning funds legitimately. To reduce your risk, please consider the following:

The length of time that you have associated with the group/group owner

Play their games, see what they have published in the past

Research the group owner and games associated with the group. (Group name, ranks, games, logo, description, etc).

I sold all my limited hats. Can I cash out the funds I received from selling limited items?

No. Robux acquired from trading/selling virtual items that you did not create are not considered earned.

My DevEx request was approved, I received a different amount than what is listed on the current exchange rate. Why?

The exchange rate for cash out may vary based on when you earned Robux, and is subject to change. You can find more information about past changes here.