“Never be so sure of what you want that you wouldn’t settle for something better.” That’s a quote by Chris Voss in his book “Never Split the Difference” and it’s one of these ideas that is very difficult to remember at the moment.

The moment when things take a bad turn or you don’t get what you want. We have the natural impulse to reject the new circumstances.

It’s far more valuable to work on the self-control to maintain a cool, poker face and examine the new information calmly.

You can still reject it out of hand if needed, but at least you keep your options open.

Often from the rejected remains of what you wanted will rise the things that will change your life, your business, your path through life.