Only one promotion code can be used per order. Savings will be reflected in your basket. Discounts cannot be applied to shipping, taxes, design services, previous purchases or products on the Promotique site, unless otherwise specified. Discount prices on digital products are valid for initial billing cycle only. Additional charges may apply for shipping and upgrades unless otherwise specified. Free Offers only valid on the lowest quantity of each product and not valid on more than 2 items per order.

For orders mailed within the UK, we use the following two providers based on delivery speed:

2 Day Delivery: DPD

5 & 10 Day Delivery: Royal Mail and DPD

We use both of these providers to ensure that you receive a high-quality service at the best price.

We will keep you up-to-date with your delivery.Once your order is sent, the delivery method, estimated arrival date and tracking details will be provided in a confirmation email.

For DPD delivery, the day before the delivery, you will receive a confirmation email. On the day of delivery you will receive a notification with an hour slot of delivery.
If you are not available, click a link in your delivery slot email or text message and choose from a number of options to reschedule, deliver to a neighbor, leave at a safe place, or collect from a pickup shop.

For Royal Mail delivery, the day before delivery you will receive a confirmation email with a tracking number.
If you are not available, you can choose to deliver to a neighbor or safe place; if neither option are possible a ‘Something for You’ note will be left with the relevant information regarding your package, and the parcel will be taken to a Royal Mail Delivery Office for collection or to arrange re-delivery.