Warranty Period

All LED Aquarium lights and Grow Lights are warranted by AquaLED to the original purchaser to be free from defects in material and workmanship under normal use for 1 (one) year from the date of purchase.

Warranty Procedure

During the warranty period, and upon proof of purchase, the product will be repaired or replaced (with the same or similar model) at our option, without charge for either parts or labour. Repairs generally take one or two weeks. You must first contact us and obtain a RA number. Requestmaybe made through email or our contact page. State your name, address, email, product serial number, explanation of the problem and proof of purchase (copy of invoice/receipt). You must bear all packaging, shipping and insurance costs. If possible, use the original packaging.

Shipping Damage

Shipping damage is the responsibility of the carrier and claims for such damage should be made directly to the carrier.

Repairs

Repairs after the warranty period but less than 4 (four) years from the date of purchase will be charged at a flat fee of $60 per incident (includes parts, labor and shipping cost back to you) for standard repair. Repairs after 4 years from the date of purchase or repairs for damages due to corrosion, alteration, abuse, accident, unreasonable or improper use will be quoted on a case by case basis.