Megan Anderson

Megan Anderson is design researcher at STBY and a PhD candidate at Leiden University. Her research explores how public sector organisations design and improve new and existing services and is funded by a Marie Sklowdowska-Curie actions grant, as part of a wider European Union FP7 project. Megan is a passionate advocate for the use of service design and design research within the public sector. Visit www.bureaucraft.org to see the kinds of reading and viewing material that accompany her morning coffees.