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Disappointing

When I read the reviews they warned me to ask for a renovated room. I did. When I went to check in I wanted to make sure that I had a renovated room. The desk clerk was very gracious (Diamond) and said that she could not give me a renovated room, but would I like to speak with a manager. So a manager (Tara ?) showed up and she told me that the renovated rooms were only for the owners. I had room 3106 which had a wonderful view of the bayside if it were not for the fact that the picture windows looked like they hadn't been cleaned in months and you couldn't see out. I called housekeeping to clean the windows at about 3:30 PM and she told me she would send someone up the next day. The carpeting was stained and dirty. You wouldn't want to walk around barefoot. The other major problem was that the shower drain was clogged (probably with hair) and when you would take a shower you would be standing in about 3 inches of dirty water. Other little minor things like the silvering on the mirror was turning black and the formica on the bathroom cabinets were peeling detracted from what could have been a nice room. Another thing that was a disappointment was the boardwalk. They advertise that they are at the end of the boardwalk. Well there is no boardwalk!...When I read the reviews they warned me to ask for a renovated room. I did. When I went to check in I wanted to make sure that I had a renovated room. The desk clerk was very gracious (Diamond) and said that she could not give me a renovated room, but would I like to speak with a manager. So a manager (Tara ?) showed up and she told me that the renovated rooms were only for the owners. I had room 3106 which had a wonderful view of the bayside if it were not for the fact that the picture windows looked like they hadn't been cleaned in months and you couldn't see out. I called housekeeping to clean the windows at about 3:30 PM and she told me she would send someone up the next day. The carpeting was stained and dirty. You wouldn't want to walk around barefoot. The other major problem was that the shower drain was clogged (probably with hair) and when you would take a shower you would be standing in about 3 inches of dirty water. Other little minor things like the silvering on the mirror was turning black and the formica on the bathroom cabinets were peeling detracted from what could have been a nice room. Another thing that was a disappointment was the boardwalk. They advertise that they are at the end of the boardwalk. Well there is no boardwalk! It was blown away by superstorm Sandy and here it was, more than a year later and it was not replaced. Another thing that you should be aware of is that you are far removed from any of activity that is Atlantic City. You have quite a ride to any of the casinos.Good things about the flagship: Reception was well appointed and the staff were congenial, the bar and small dining area on the seventh floor were nice with a great view of the bay and the ocean. The drinks were reasonably priced and the barmaid was very cordial.More

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Room Tip: Only book this if they guarantee you a renovated room. There is no boardwalk as of this writing (12/1/13). Not very close to any of the casinos.

Stayed: December 2013, traveled with family

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Ask Stan P about Flagship Resort

4 Thank Stan P

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

I booked a two day stay at this hotel as part of my timeshare exchange program. What a mistake.The building is nice with good balconies. The unit that was assigned to me was good except for the bedroom with no windows.Out of the two nights I slept there only one and returned home next day. You feel like you're sleeping in a closet.It happens twice I was relaxing at the pool next to a door leading to an outside deck, after sometime in the Jacuzzi when two different salespeople came to show the pool to potential buyers of time share and they open an outside door (it was on the coldest and windiest day of Nov.11 2013). Total disregard for their guests. A blast of frigid air hit me to the point it triggered a migraine that lasted for a good half an hour.Also they have a nasty policy posted in your room and in your "welcome" literature, that warn you about leaving any unwashed kitchen utensil, that may cost you $50.To be sure I wouldn't incur in any unexpected charge, I talked to the front desk manager. An arrogant young man, very unfriendly, who call a female employee to go with me to my room and certify everything was clean.This manager had an attitude and smile to the female employee like they were dealing with some stupid guest, a fact that really pissed me off, but I let it go and ignored him.I would not visit this place again.

Stayed: November 2013, traveled as a couple

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Ask Hugo H about Flagship Resort

5 Thank Hugo H

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Hotel is easy to get to.nice view of the ocean.checking in was fast no problems a nice surprise .when we went to our room, we found it to be very clean we loved that.we were'nt far from the gambling hotels none in this one I can live with that .nice indoor pool we used.we had a little kitchen the bar staff was fine not a long wait to get service

Room Tip: We love the higher floors ,the higher the view gets better

Stayed: August 2013, traveled with family

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Ask keith h about Flagship Resort

4 Thank keith h

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

We are so glad to hear you enjoyed your vacation with us. I see you got to enjoy a little bit of everything from our resort, from the pool to the restaurant. Keep us mind that we are just a quick shot down the Parkway for a getaway. Happy Thanksgiving and we hope to see you soon!

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

I stayed here for a night in October to attend a conference. This particular hotel is comprised mostly of timeshares. The hotel itself seemed clean and the room had a very nice layout including a kitchenette. The bar at the hotel was nice yet expensive. Ok enough for a quick bite and drink. This particular section of Atlantic City is still undeveloped. I'm told that in a few years it will be just as busy as the other sections of AC. Also, the boardwalk is still under construction after being destroyed by Hurricane Sandy. That being said, it's still very close to all the other popular hotels in AC like the Borgata and the new Revel on the south side. If you have a car and want to save a couple bucks it's not a bad place to stay. You still have very nice views of the ocean in a quiet section of this party town.

Stayed: October 2013, traveled on business

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Ask Mark G about Flagship Resort

2 Thank Mark G

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Thank you for taking the time to review our property and for staying with us on your trip to Atlantic City. You are correct in saying that, despite being 5 blocks from a casino, this is a quieter part of town. The Casino Reinvestment Development Authority does have plans to make our area more populated with restaurants and small shops but a large portion of our guests enjoy the tranquility. Thank you again for your review and have a wonderful day!

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

They are con artists...when they try to sell you their timeshare they will show you an extravagant room...of course that's just for show...also they con you into going to listen to them for 90 Min even say we don't care if you don't want to buy, just listen and maybe you will or maybe you will tell people about us. Well 90 min turned into almost 3 hours and the free plane and hotel tickets had serious catches. The plane ticket requires you stay at one of their resorts for a min of 7-10 nights at like $300 a night. Do the math! You wouldn't waste money on that trip... And the "free trip" promised has bad reviews everywhere, not bb approved, and lots of people that put their $50 deposit never heard back from company. I'm mad they con-ed me to come and lister to them, but glad I saw huge flags before I put ANYTHING out to this company....oh yea the elevator does suck. Take everyone's reviews and run the other way from this company!!!!!

Stayed: October 2013, traveled with friends

Ask YoungTraveller84 about Flagship Resort

14 Thank YoungTraveller84

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

the elevator suck been over a year and still don't work right!game room is ok, movie were ok , restaurant so so the person could not tell we one of the things on the menu had know idea what the food was and I did not know what it was . staff all have radios on in the elevator on loud , room was dirty had hair on bed cover, hair in fold out bed , enternet only worked in closet my sun set up a a chair and suit cast in there . trying to park on arvil was tuff wount let you in parking area till after you regester in sail people hogged up front row , and you did not want to walk any were not a good naberhood at all!!! wont be going back !!

Stayed: April 2013, traveled with family

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Ask doug a about Flagship Resort

4 Thank doug a

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.