119 Customer Ratings

28 Customer Reviews

Both Doug and his other employee did a great job of taking care of me during the time we rented from you.
Thank you!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Malcolm

Atlanta, GA

November 24, 2014

Bianca and Doug were really very helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Chandra

Decatur, GA

September 17, 2014

Ms.Bianca was very helpful and very concerned with my needs for storing my things at your facility. She is an asset to the company a wonderful personality and a caring heart. I came in and was very upset about my situation. Bianca lifted my spirits and assured me that my things would be safe and secure. Bianca is a wonderful person and you should be proud to have her as an employee.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Beverly

Decatur, GA

August 31, 2014

This has been a diffult time for me and the staff has been so very nice and supportive. I was amazed at such caring service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Julius

Lithonia, GA

August 28, 2014

Uncle Bob is cool if they let you pay a portion of your bill to help bring it down some when you're a little behind. With uncle Bob it's all or nothing, there's no room to negotiate.

Staff

4.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

3.0

Recommend

3.0

5.0 out of 5 stars

By Karon

Ellenwood, GA

August 26, 2014

Nothing could have been better!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Aron

Atlanta, GA

August 23, 2014

Keep up the outstanding work!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Betty

scottdale, GA

July 28, 2014

Just was not what I expected in comparison to previous storage facility. Uncle Bob's is clean, quiet, professional.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tasha

Jonesboro, GA

July 25, 2014

the price was just as advertised online

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Raymond

Decatur, GA

June 27, 2014

The staff that works ther are very kool calm n respected n some keep doing ex.service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Frenchella

E. Patchogue, NY

April 25, 2014

I was very impressed with the phone conversation with Drew and then when I arrived I worked with Doug. Very helpful considerate and this was overall my first experience with a storage company and if all companies had this work ethic and hospitality what a wonderful world it would be.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jennifer

Atlanta, GA

April 19, 2014

Wonderful staff! I feel that my belongings are safe. Very pleased when I go in to check on my storage unit. KEEP UP the fantastic work guys.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By James

Stone Mountain, GA

March 23, 2014

Very satisfied with the over-all services!

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tammika

Atlanta, GA

March 2, 2014

My agent was awesome and very helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Jonathan

Atlanta, GA

March 1, 2014

the employees a very courteous and they are also very helpful.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Dale

Atlanta, GA

March 1, 2014

Your Property Manager Doug is your absolute best asset! He's always cheerful and helpful and has exceptional customer service skills which I know a lot about since I've run hotels for the past 20 years. He deserves a promotion, but I'd hate to see him ever leave your Candler Rd/I-20 location!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Veronica

Petoskey, MI

March 1, 2014

I am so happy I chose to store my precious belongings with you. I MISS them.
Please tell staff they are wonderful and I appreciate them!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Crissie

Decatur, GA

February 28, 2014

they provided great service very threw on details .

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gwen

Atlanta, GA

February 28, 2014

Everything is Great.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Shantarria

Jonesboro, GA

February 28, 2014

I enjoy using the uncle Bob storage...every time I move I can rely on this storage being there for me!!! I like the climate control the most...Thanks uncle Bob for everything...

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mike

Decatur, GA

February 28, 2014

i have found management to always be on point, and it seems that they really care about their job and the service they provide for their customers. prior (kim) and present(doug) have always seemed to be enthusiactic in providing stellar service. kudos to them both!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.2 out of 5 stars

By Christopher

Atlanta, GA

January 23, 2014

Great customer service reps.

Staff

1.0

Cleanliness

1.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Mary

Decatur, GA

November 13, 2013

Dissatisfied with increases in storage fees.

Staff

5.0

Cleanliness

4.0

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

4.2 out of 5 stars

By Ken

Decatur, GA

November 10, 2013

Uncle Bob's is a quality establishment, with great staff, but the prices are a little high and keep rising each and every year. That is the only draw back.

Staff

5.0

Cleanliness

5.0

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By First Elizabeth

Lithonia, GA

October 9, 2013

I have had this storage for over 15 years. That says enough

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Christopher

Silverthorne, CO

September 23, 2013

Your store manager at the Candler Road facility in Decatur, GA is an asset. You were wise to bring him back and give him the store.

Staff

3.8

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.6 out of 5 stars

By Kalin

Decatur, GA

September 9, 2013

I like that I can make a payment at any Uncle Bob's location. Kim at store #723 on Candler Road in Decatur, GA and Antonio at store #44 on Georgia Highway 85 in Riverdale, GA both have good customer service.

Staff

4.5

Cleanliness

4.3

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Dona

Decatur, GA

August 30, 2013

Your staff have always been very helpful and courteous and your facility is always well lit and clean.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Decatur

When you live near Shoal Creek, you can't resist going fishing or even taking your canoe out on a beautiful day. You'll need somewhere to store all that gear when you're done, and Uncle Bob's Self Storage in Decatur is proud to offer the storage facility you need. Our property is fenced and lighted, and some of our storage units are climate controlled. We're easy to find on Candler Road, just off Interstate 20.

Serving the Communities of:

Belvedere, Dunaire, and Avondale Estates
30034, 30316, 30317

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!