Booking Conditions

PROVISION OF YOUR HOLIDAY

We will arrange for the provision of all parts of the inclusive holiday as confirmed to you. There is no holiday booked until you have received a confirmation invoice. An invoice will normally only be sent after a deposit is received. This invoice acts as our confirmation of the booking conditions and your holiday is secured. All holidays are subject to availability.

The full amount of the holiday must be paid by the due date on the invoice. Failure to do so may result in the holiday being cancelled and cancellation charges outlined below would be effective.

DEPOSIT

We require a deposit of £35 per person at the time of booking; unless otherwise advised.

CHANGING YOUR HOLIDAY

If you wish to make changes to your holiday we will try to accommodate this without any charge. However there may sometimes be additional costs if the numbers in your group change, or a change of hotel or golf course. After changes have been made a new invoice will be issued.

CANCELLING YOUR HOLIDAY

If you need to cancel your holiday you must notify Golf Tours International in writing. The cancellation date will be the date on which we receive written notification. The following cancellation charges will apply.

More than 60 days to departure Loss of deposit

59 days or less to departure 100% of total cost

COMPLAINTS

If you encounter a problem with an aspect of your holiday you must notify the provider (hotel, hire car company, golf course etc) immediately to enable them to rectify the problem. If you are unable to obtain satisfaction you must notify Golf Tours International. If in spite of our best efforts we were unable to resolve the problem you must notify us in writing within 28 days of your return.

OUR COMMITMENT TO YOU

CHANGES TO YOUR HOLIDAY

If we make a significant change to your holiday (change of hotel or golf course due to availability) you will be notified as soon as we are aware.

Minor changes such as tee times, twin instead of double room etc., must be considered in the context of the overall holiday and the number of different suppliers upon whom Golf Tours International is dependent on in order to provide a golfing holiday.

IF WE CANCEL YOUR HOLIDAY

There will be a 100% refund of all monies paid if Golf Tours International cancels your holiday more than 42 days before departure. If the cancellation takes place within 42 days of departure, Golf Tours International will undertake to provide an acceptable alternative.

OUR RESPONSIBILITY FOR YOUR HOLIDAY

Golf Tours International will endeavour to provide the holiday as booked. Should our agents, suppliers, or we fail to provide the promised service then we accept overall responsibility provided that the complaint procedure above is followed.

PRICE CHANGES

We reserve the right to alter the prices of your holiday should it become necessary to do so. You will be advised of the current price of the package that you wish to book when making the booking. Once a confirmation has been issued the price shown on that invoice may only vary where there are changes in exchange rates or Government action. We will only absorb a 5% change, you will be required to meet any increase between 5% and 10%. If we have to increase the price of the holiday by more than 10%, you would have the option of cancelling with a refund, or continuing with the holiday arrangements and meeting the extra costs (above 5%). If you decide to cancel the holiday, you must do so within seven working days of the issue of the revised booking invoice.

OTHER IMPORTANT INFORMATION

DELAYS

Golf Tours International cannot accept responsibility for delays and associated costs of delay by an airline or ferry company.

ACCOMMODATION

While we endeavour to provide the very best for our clients, we cannot be held responsible for a poor view, twin beds instead of a double, unless such request has been made at the time of booking and made clear that it is a condition of booking. Please also bear in mind sports facilities offered by hotels may not always be available due to previous bookings or maintenance.

CAR HIRE

All car hire provided is on condition that the driver is over 24 years old, has a clean, internationally recognised driving licence and agrees to return the car to the agreed drop-off point. Petrol costs are not included.

GOLF ARRANGEMENTS

We do not invoice a holiday until your tee times have been reserved to your satisfaction. These will be confirmed on the Itinerary. Should tee times and courses change we will endeavour to ensure your satisfaction but it must be understood that in some cases courses could be closed at short notice.

Golf Tours International reserves the right to update and change the Booking Conditions at any time.

Golf Tours International is acting as an agent for Travelpack – ATOL: 2866