The PIC driver works spotty at best in XP/2000/NT. Are you plugging directly into a com port or are you using a USB to serial converter? If you are, you need to go to the Rockwell Automation Knowledgebase and look up the recommended converters. In their testing they only found a couple that worked. You may want to consider replacing your PIC with a 1747-UIC (USB interface). RA is phasing out the PIC and replacing it with the UIC, as most laptop manufacturers are no longer shipping products with serial ports; only USB ports.

When you say it "doesn't work", what are the symptoms? Are you able to successfully configure the driver? Does the driver configure and say it is "STOPPED" and you are unable to "START" it? Do you get any port conflict messages? Are the START and STOP pushbuttons grayed-out when you configure it?

Additionally, there was a period of time where the PIC driver would not work with expansion PCMCIA serial cards like the one you are using, but I'm not sure if they ever fixed that in the later versions of RSLinx. Also, you may want to look at this RA Knowledgebase document:
P45738359 - Can't configure the 1747-PIC/AIC+ driver in Windows XP