For requests related to water, sewer, and drain service (workers in trucks respond to this type of request), please dial 311 in the City, or (916) 264-5011 outside the City.

Utility Billing Questions

To set up a new account, change an existing one or get information on liens, contact the Department of Utilities at (916) 808-5454 from 8:00 a.m. to 4:00 p.m., Monday through Thursday, and 8:00 a.m. to 11:30 a.m. on Friday (excluding holidays). Or, send email to utilitiescs@cityofsacramento.org