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5 Responses

So sorry wish I could help but bulk is the one thing I don't deal with. I find there are not many consultants that know about/work deeply with bulk uploads either and from all the questions I get about it at my forum I know it's not an easy or straightforward process.

Have you posted at the Google Business forum? Myself or one of the other Top Contributors can escalate it to Google if no one knows how to help.

Also have you tried phone support? If you can get someone on the phone that understands bulk, that may be your best bet. From the feedback I get it sounds like most of the phone support reps are somewhat entry level, but maybe they can get you to someone?

Good answer, Linda. Exactly what I would suggest, in regards to posting at the Google and Your Business Forum and trying phone support. And, it's very true - bulk is so complex. I don't know who specializes in dealing with bulk. Do you, Linda? If you have a name of one of our colleagues, I'd like to know it. Thanks!

I appreciate your suggestions and will try to follow up here as I find solutions.

There are lots of other internal branding issues as well that have to be ironed out before promoting the locations across the Internet - ones that I am encountering now.

Ultimately, I may have to clear the account, including the verified pages/account, and start from a fresh upload.

Would either of you happen to know, if I choose to delist an approved, visible location within my Google Places dashboard - one that is receiving traffic but should still have some information updated, and then I use the upload function to re-populate my entire dashboard with the CORRECT data I'd like verified for ALL locations...are there any implications to this? I'm assuming, since some of the originals were done in Google Local - I may lose things like reviews? Or will Google be able to unify the places internally after the upload is approved?

Not sure he specializes per se, but Mike does work with feeds or consults helping with problems on them. Of course when it comes to all things local "The Professor" has most of the answers. :-) But besides him I don't know of anyone that's really a specialist in that area.

Thanks so much - and for the general knowledge of the members here - Mike is Mike Blumenthal. He would certainly be an awesome person to consult with for any Local problems. Some enterprising newcomers to Local SEO should see from what Linda and I are saying that there is space in the sphere for someone who specializes in bulk issues. I bet if you specialized in that, you'd be flooded with business!

If you managed to get direct support from Google on this, there is a chance you could hang onto your reviews, but I wouldn't count on it. Reviews are so flighty. Reviews are supposed to be associated with a specific location, so I would like to think they would stick to the listing, but having watched review issues run rampant for years, I would call them the most unpredictable facet of Google's local product.

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