We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

Just completed a one week stay at this property. Check in was not smooth but it was handled. I requested a ground floor room. I was given a ground floor room however it was a disability room with a roll in shower. The shower head was awful. Slightly more than a trickle. I have…

Read more

Date of stay: March 2019

HelpfulRepost

Share

Response from cisconway, Manager at Comfort Inn & Suites

Responded 2 weeks ago

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay. We would like to apologize that it was less than expected and for the room type that you received. We would also like to let you know about our upcoming full hotel renovation to begin this year. We have very exciting changes coming and we do hope to welcome you back in future so you can see the improvements that have been made. Kind Regards, Guest Services Team Comfort Inn and Suites

Stay was amazing. Clean and Quiet. The Staff was very friendly and helpful. Breakfast had everything that a person need. Restaurants are very close to the hotel. Very convenient. I would definitely recommend this hotel.

Read more

Date of stay: February 2019

HelpfulRepost

Share

Response from cisconway, Manager at Comfort Inn & Suites

Responded 2 weeks ago

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay. We are so pleased to hear that you enjoyed your stay with us, it is truly rewarding to know that our guest love it here! We greatly appreciate your recommendation, but most of all your business. We look forward to seeing you again soon at Comfort Inn and Suites, Conway! Kind Regards, Guest Services Team Comfort Inn and Suites

Can't complaint of anything. Clean smell as you enter the hotel. Room was clean, bed really comfortable. Great breakfast with eggs and bacon and to my surprise next morning had cheese omelette. Can't ask of anything else.

Read more

Date of stay: February 2019

HelpfulRepost

Share

Response from cisconway, Manager at Comfort Inn & Suites

Responded 2 weeks ago

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay. We are very glad that our hotel and the amenities we offer exceeded your expectations. Your comments are very encouraging to our staff. We look forward to seeing you again soon! Kind Regards, Guest Services Team Comfort Inn and Suites

Husband and i were getting in late and chose CIS. Have to say everything was fine , had a technical problem and Bob fixed us up real quick at 0100hrs, thank you. Breakfast was better than expected. I will be returning.

In fairness my room was discounted by manager by 50%. After a horrible night. I am a Choice Member and stay in Comfort Inns all over the country. Never in 2 years have I seen anything like this. First, the room 221slanted downward. Probably 3 inches. Head if the bed was…

Read more

Date of stay: February 2019

HelpfulRepost

Share

Response from cisconway, Manager at Comfort Inn & Suites

Responded 2 weeks ago

Dear Guest, We sincerely apologize that your recent stay was less than expected. We appreciate your business and we are extremely sorry for the inconvenience you had during your stay and the level of service that you received. We appreciate your kind feedback and we will work to resolve the issues you have mentioned. Once again thank you for staying with us. We hope to welcome you back in the future to see the upcoming changes that we have made. Kind Regards, Guest Services Team Comfort Inn and Suites