Regional Training Forums

Learn and share locally with your hospitality peers at one of our Regional Training Forums (RTFs). We have a great line up speakers this year, so save the date. As we get more information, we will share the details in upcoming communications.

We’re just a few months into 2017, and if your training department is like mine, then you’re probably already watching every dollar spent between now and the end of the year to make sure you don’t go over budget. With rapidly rising wages and the increasing cost of materials (and just about everything else), it’s becoming more and more expensive to develop, implement, and evaluate training programs in the hospitality industry.

The challenge for trainers, of course, is that we don’t want to cut any of our programs if possible, because less training isn’t going to help our people and our company continue growing. So how do we provide the same level of support and still keep our costs in check? Read more

Creating an Effective and Affordable Training Programby John Isbell,

John shares his quick training wins for front-of-the-house, back-of-the-house and leadership teams. Hear about John’s “twitter style approach” to training, how to teach staff to communicate with customers, critical POS training up front and suggestive selling techniques. Learn additional training wins on how to use “your” equipment, importance of cooking techniques and proper safety. Can your managers read a P&L? Listen to John's Podcast

As employers, we are asset builders. And, people are our biggest assets. Are you applying your asset building skills by tapping into Generation Z? Connect with your state restaurant association and learn more about ProStart, a youth development program that is training and preparing over 140,000+ students annually to work in our industry. It is our duty to mentor them, open new doors for them and lead Generation Z to exciting and meaningful careers in the hospitality industry. Read more