NOTE*1 Discs recorded and finalized on recording devices. / *2 For contents recorded disc media from CDs for your personal use. / *3 Playability may vary depending on the contents, discs and quality of the recording. / *4 HDMI connection required. / *5 For BD,DVD and VOD via HDMI in BBT01, BDT500, BDT320 and BDT220. For BD via HDMI in BD87 and BD77. / *6 This function is effective only when reproducing AVCHD data recorded with x.v.Color technology. The function cannot be used with BD-ROM or DVD-ROM discs. HDMI connection is required.x.v.Color is a registered trademark. / *7 CD sampling is done at 88.2 kHz. MP3 data can be re-mastered only on CD. / *8 Requires the device with the App installed and the player to be connected to the same home network. / *9 Requires broadband Internet service. / *10 With purchase of Wireless LAN Adaptor DY-WL5. / *11 To enjoy content, you will need to insert an SD card in BBT01, BDT500, BDT320 and BDT220 or USB flash drive in BD87 and BD77 (1GB or more of free space/ sold separately). Requires broadband Internet service. / *12 Using included AC adaptor. / *13 Excluding the projecting parts and the pedestal. / *Specifications are subject to change without notice. Weight and dimensions are approximate.

Owner's Manuals

Warranty

FAQs

How do you setup the DLNA feature?

There are 2 options: DLNA and Media Renderer. DLNA allows the player to connect to a DLNA server hosted on your computer. Media Renderer allows the player to connect directly to your computer using the PC's IP address and shared folder name. Click here for an Interactive on DNLA"

How do I update the firmware in my Blu-ray Player?

Go into "Setup", > "Player Settings" > "System" > "Firmware Update" > "Update Now". While you are in this menu you can also make sure that automatic Update Check is set to on for future updates.

Subtitles may or may not be contained on your particular disc. Go to the top menu to locate the section of the disc to enable the subtitles if they are available. It may be found under "settings", "languages" or "audio settings".

How do I turn on closed captioning?

Closed captioning is only available with a composite video connection (not displayed through HDMI). It can be enabled through the TV's CC menu setting.

How do I set the time on my Blu-ray player?

This player does not have a clock or time feature you can change.

How do I set the ratings password for my VIERA Connect Network Service?

Go to Setup > Players Settings > Ratings > Network Service Lock. Set Network Service Lock to "On", and then enter a 4-digit password.

How do I reset the VIERA Connect password for my Home Theater System or Blu-ray player?

Reset the unit by following these instructions: 1) While the unit is off, press and hold the [KEYS] button on the remote control along with the [B] and [Y] buttons on the remote control at the same time for more than 5 seconds. "00 RET" is displayed on the unit's display. 2) Repeatedly press [R] on the remote control until "08 FIN" is displayed on the unit's display. 3) Press and hold [G] on the remote control for at least 3 seconds. This procedure also resets the VIERA Connect password.

How do I reset the product (DMP-BDT320,DMP-BDT500)?

Reset the unit by following these instructions: 1) While the unit is off, press and hold the [KEYS] button on the remote control along with the [B] and [Y] buttons on the remote control at the same time for more than 5 seconds. "00 RET" is displayed on the unit's display. 2) Repeatedly press [R] on the remote control until "08 FIN" is displayed on the unit's display. 3) Press and hold [G] on the remote control for at least 3 seconds. This procedure also resets the VIERA Connect password.

How do I reset my Blu-ray Player or DVD Recorder?

Reset the unit by following these instructions: 1) While the unit is off, press and hold [OK], [B] and [Y] on the remote control at the same time for more than 5 seconds. &quot;00 RET" is displayed on the unit's display. 2) Repeatedly press the [RIGHT] arrow button on the remote control until "08 FIN" is displayed on the unit's display. 3) Press and hold [OK] on the remote control for at least 3 seconds. This procedure also resets the VIERA Connect password.

How do I find my player's MAC Address?

Press the [SETUP] button, select "Network" and then "Network Settings". The MAC Address will be located at the bottom of the Network Settings screen.

How do I erase the registered networks displayed on the Network Drive List?

The only way to clear the data on the Network Drive List is by performing a hard reset on the unit.

How do I connect this device to a wireless network?

This player features Wi-Fi built in. To connect to the wireless network press the [HOME] button. Then select "Player settings" and scroll to the "Network" option. Then press the [OK] button. Select the "Easy Network Settings and follow the onscreen prompts. For this setup, it is important to know the wireless network name (SSID) and encryption key (password). Click here for an Interactive for troubleshooting Home network connections.

How Do I change the 3D output mode, "3D Type"?

1) While the unit is stopped and the "Home menu" is displaying, tap the touch pad. 2) Using the touchpad, motion downward to enter the "Player Settings" menu. 3) Using the touchpad, motion downward until 3D is selected. 4) Tap the touch pad. 5) Using the touchpad, motion downward to select "3D Type". 6) Tap the touchpad. 7) Select the desired 3D output mode. 8) Tap the touchpad.

How come my player sometimes wont let me access my network features?

Panasonic recommends that you have a wired networked player on for at least 60 seconds before you attempt to access networked features. Please wait at least 90 seconds if you are using a device wirelessly.

How can I register for the warranty of my product?

You may register your products online by clicking here. It is not necessary to submit this form in order to effectuate the limited warranty. As long as there is a copy of the receipt, your product warranty begins from the date of purchase.

How can I correct no sound while playing back DTS discs?

You can log into the player's menu and change the DTS Audio Output option to Bitstream and not PCM.

How can I change the remote code. Everytime I press any button on remote control it displays "1" on the product display?

Please press and hold the [OK] and [1] button on the remote for 10 seconds. This will change the remote code.

How can I change the format from 16:9 to 4:3 to be able to watch 4:3 movies on my TV?

Enter the TV Settings on the Blu-ray player's menu and select the 16:9 option. Do not select 16:9 Full.

How can I add the Crackle App to my list of available Apps?

No, the Crackle App is currently not available for Panasonic products.

How am I able to turn on Closed Captioning or Subtitles when using Netflix?

The link below provides instructions on how to obtain Netflix Subtitles.

Multiple Netflix accounts can not be used simultaneously. You must de-register the current account to register a different account.

How am I able to increase the local storage of my player?

Insert a 2GB SD Card or larger into the player to increase the local storage.

How am I able to determine which region my Blu-ray player is set for and avoid accidentally buying DVDs set to a different code?

This modelwill playback DVDs from Region 1 and will playback Blu-ray discs from Region A. The region code is listed on the rear of the disc packaging.

How am I able to change the region code for my Blu-Ray player?

The model will playback DVDs from Region 1 and will also play Blu-ray discs from Region A. The region code is listed on the rear of the disc packaging. The player's region code is unable to be changed.

Every time I press any button on remote control it displays "1", "2", "3", "4", "5" or "6" on the product's display?

Please press and hold the [OK] button and the corresponding number showing on the products display either [1], [2], [3], [4], [5] or [6] button on the remote for 10 seconds. This will change the remote code.

Does this model come with an web browser?

No, this model does not have a Web Browser.

Does this device support DLNA?

Yes.

Does my player convert 2D Video to 3D?

Yes, this feature is only activated when the 3D blu-ray player is connected to a 3D TV.

Does 3D operation work if the player is not connected to a 3D TV?

No, you must use a 3D TV to get 3D content from a player.

Can the Blu-ray remote be used to control my TV?

You can control Panasonic TV's power, volume and change its inputs.

Can I stream 3D movies through a VIERA Connect App?

Yes. Currently the Vudu Application allows you the ability to stream 3D content to your blu-ray player. Make sure that you have the blu-ray player connected to a 3D compatible TV.

Can I stream 3D movies through a VIERA Connect App?

Yes. Currently the Vudu Application allows you the ability to stream 3D content to your blu-ray player. Make sure that you have the blu-ray player connected to a 3D compatible TV.

Can I delete a personalized user?

A user can be deleted by resetting the Blu-ray player. An alternative to resetting the player is editing the "personalized user settings". The user's name and photo, if applicable, can be changed.

Can I clean the blu-ray lens in my Blu-ray Player or Home Theater System?

The bluray lens has to be cleaned by a certified technician. It cannot be cleaned by any other means.

Can anyone watch 3D?

As a general recommendation children 6 and younger should not use 3D eyewear. When this product is being used by a child, the parent or guardian should check to ensure that the child is not becoming dizzy or nauseated.

Am I able to playback a DVD from another Region other than Region 1?

No, on this device you are unable to playback a DVD from other Region.

Am I able to play a Blu-ray or DVD disc from another country?

No, the player will only play discs that are Region 1 or All.

Why does a "Authentication Failed" message appear when I attempt to connect to my wireless network?

Why does "this operation is not permitted" appear when I press a button while playing a movie?

You are on a portion of the disc that prevents the current function you are attempting to do. Please wait until scene change or stop the movie to attempt your function.

Why can't I log into Netflix?

The Netflix login requires the usage of a registered email address and account password. If the password uses special characters or captial lettering, the password entered must include the capital lettering. Netflix also limits the total number of devices that can be registered. The maximum number of devices registered is 6. Netflix will not allow a 7th device to be registered.

There may also be an issue with the DNS server you are using. This issue can be resolved by entering the proper DNS server address into the TV. The server information entered should be the DNS server address of your internet service provider. Contact your internet service provider to obtain their DNS server address. Follow the instructions below to enter the DNS address.

Press the [Menu] button on the TV's remote.

Select "Network" and then press the [OK] button.

Select "IP address/DNS settings" and then press the [OK] button.

Set "DNS setting mode" to "Manual".

Select "DNS".

Press the "OK" button.

Enter your internet service provider's DNS server address.

Press the [RETURN] button.

Select "Connection test".

Go to the VIERA Connect Market and locate the Netflix icon.

Why can't a rented disc play in my player?

If you're having difficulty playing a disc that you have rented or borrowed, try a disc that you own to see if it plays.If it does play then there could be a problem with the borrowed or rented disc. Try cleaning the disc with a soft cloth to remove any fingerprints or smudges.

Unfortunately, this model does not connect to an iPhone for the playback of videos, music and photos. We recommend you install a DLNA App for the purposes of video, music and photo playback.

Why am I not getting a picture even though my Blu-ray player is connected to my TV via an HDMI connection?

Ensure that the HDMI cable is connected properly to the unit and the TV. Press the Input/Video/Source button on your TV's remote and verify that the correct HDMI input is selected on the TV. Try another HDMI port on the TV (if available), another HDMI port on the Blu-ray player (if available), or another HDMI cable.

Which video quality should I select in Vudu?

Vudu recommends that you have at least a speed of 9 Mbps to stream the 1080p resolution and a speed of 4.5Mbps to stream the 720p resolution. They do not have any specific speeds for 3D viewing.You can do a speed test inside of the Vudu app that can tell you what quality should be chosen when playing back videos. The speed test can be accessed by going to Vudu Home, selecting:"My Vudu" -> "Info and Settings" -> "Network Speed Test".

Which Skype cameras will work with my model?

This model works with the Panasonic TY-CC10W, TY-CC20W, and FreeTalk 7181 camera with firmware version 2703.

Which cameras are compatible/recommended for use with Skype on my blu-ray player?

The Blu-ray player's VIERA Connect Skype application is compatible with the Panasonic TY-CC20W camera, Panasonic TY-CC10W camera, and the FreeTalk 7181 camera. The FreeTalk 7181 must use firmware version 2703.

Which cameras are compatible/recommended for use with Skype on my blu-ray player?

Only the Panasonic Camera Model # TY-CC10W and the Freetalk Camera Model # 7181 certified for Panasonic, can be used with Skype on Panasonic Blu-ray players.

Where can I order parts for my product?

You can order parts and accessories for your machine from our Parts & Accessories Department at 1-800-833-9626.

Where can I find the firmware for my device?

Click here and enter your model number into the Get Support Now search box. Once your model appears, click on the "Support" link under the picture of your model. This will bring you to the Support Page for your model. If there are any firmware updates available for your model, they will be located under the Drivers &amp; Downloads tab. If there is no Drivers & Downloads tab, your device's firmware is up to date.

Where can I find the 3D movies on Vudu?

The 3D Vudu movies can be located by accessing the Vudu App, selecting the "Collections option", then choose "Showcases" and finally select the "3D" Showcase.

Where can I find 3D movies on VIERA Connect?

Currently, you can find 3D content through Vudu via your Home Theater system.Vudu's 3D content is located by accessing the Vudu App then selecting: "Collections option" -&gt; "Showcases" -> "3D Showcase". Netflix and Amazon also have 3D content. Just search 3D.Make sure you have the Home Theater connected to a 3D compatible TV.

When I try accessing my Network Content I have to enter my 4-digit password.? How can I remove the password requirement?

You can disable the network content password requirement. First, enter the player's Setup menu. Then, select "System", followed by "Ratings", and finally "Network Service Lock". Enter the 4-digit password and you will have the option to disable the lock.

What version HDMI cable is needed to view 3D on my TV?

Any HDMI cable with the proper pin structure will carry 3D.

What type of audio does Netflix output through the HDMI jack on the Blu-ray player?

The blu-ray player will output either 2 channel or 5.1 channel depending upon the movie selected and its audio options. To check the movies available audio options available select a movie. Then select the Audio and Subtitles option, and select which audio option you would like to select. Most movies are only available in 2 channel.

What should I do if my Blu-ray player will not turn on?

Press and hold the power button on the unit for a few seconds. Ensure that the power cord is inserted properly into the back of the unit. If the unit power cord is plugged into a power strip, unplug it and then plug the power cord into a wall outlet and see what happens. Try a different wall outlet.

What should I do if my Blu-ray player freezes or locks-up?

If your Blu-ray player is not responding then do as follows: 1. Unplug all cables and USB devices from the player. 2. Unplug the power, wait about 30 seconds then reconnect. We recommend connecting the player to the Internet and updating its Firmware.

What ports are used by VieraCast?

48705, 80 and 443

What is the recommended connection from my blu-ray player to my TV?

Panasonic recommends that you use a HDMI cable from the HDMI output of your blu-ray disc player to a HDMI input on your TV. Then place your TV on the correct HDMI input using your TV remote control.

What is Network Drive?

By using "Network Drive" Connection from your Blu-ray player you can playback Photos, Videos, and Music saved on your PC connected to your home network without installing any additional software on your PC.

What is a Media Renderer?

Media Renderer makes it possible to play back Videos and Photos on your TV when it's connected to our Blu-ray player over the network with Windows Media Player 12 (Windows 7 PC), an iPhone/iPod using supported third party Application or DLNA certified Smartphone or Tablets. In this case your PC or Smartphone works as a controller and/or server.

What information will I need in order to log onto my Network PC from my Blu-ray player or Blu-ray Home Theater system?

You need to know the computers IP address e.g. 192.168.0.1 and the name of the shared folder on the computer you wish to connect to. If the computer needs a password before you can use it, you will also need to know it.

What do I need to do if I forgot my network services access code?

In order to reset the access code follow the steps:

Turn the unit on (2011 and newer) Unit must be off for 2010.

Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.– POWER LED starts to flash, and “00RET” is displayed on the screen.

Press [1] (right) repeatedly on the remote control until "08FIN" is displayed on the screen.

Press and hold [OK] for more than 5 seconds

What can I do when my remote control freezes or locks up?

When attempting to use the remote, make sure you look at the front of the Blu-ray Player to make sure it is not showing an error message. If it says "SET 1", "SET 2", or "SET3", the remote code has been changed and you will need to change it back. Press and hold the desired #1 ot #2 or #3 button on the remote to programm the remote.

What are the H.264 specifications needed to playback on this model?

MP4 files must use the H.264 video codec and a MP3, AC-3, or LPCM audio format.

What are MKV files?

MKV is a file extension used for the Matroska file format for video, audio, or picture storage.

What accessories are available for this player?

This player's VIERA Connect Skype application is compatible with the Panasonic TYCC20W camera, Panasonic TYCC10W camera, and the FreeTalk 7181 camera. The FreeTalk 7181 must use firmware version 2703.

The remote control for my Panasonic device is no longer functioning. Is there a remote control code available that will enable me to use another manufacturer's remote to operate this device?

You will have to contact the remote's manufacturer for the codes needed.

The product asking for a four (4) digit PIN when I try to access Viera Cast. I do not know the PIN. How can I use Viera Cast?

Reset the player. Reset the product as follows: 1. While the product is off, press and hold [KEYS], [B] and [Y] on the remote control at the same time for more than 5 seconds. "00 RET" is displayed on the product's display. 2. Repeatedly press [R] on the remote control until "08 FIN" is displayed on the product's display. 3. Press and hold [G] on the remote control for at least 3 seconds.

The Blu-ray player will turn off after 30 minutes of inactivity. Can that feature be turned off?

No. This feature is not driven by any menu feature. The feature was designed to save energy.

My unit has no power. What do I do?

If the unit is not powering on, remove the power cord plug from any power strip it may be connected to and plug directly into the wall outlet.

Is Pandora compatible with my Player?

Yes, Pandora is compatible when connected to the network.

Is it possible to use DLNA servers other than Windows Media Player?

Yes, it is possible to use other DLNA servers for transferring Videos, Music and Photos. The player needs to be added as an approved device for your files.

If the firmware update is interrupted and it causes a problem with the player, can the player revert back to the previous firmware version?

The player cannot revert back to previous firmware. The unit should be sent to service.

I would like to have the latest firmware update sent to me for my Blu-ray Player.

The latest firmware updates are available in our "Support" section and can be downloaded free of charge. Click on this link (Click Here.) and enter your model number. Click on support and then find the update by clicking the "Drivers & Downloads" tab. If you need the update sent to you please contact us by one of the methods listed to the right side of the page in the "Contact Us" box. There will be a minimum charge of

How to I enter my email address into Netflix?

Press the [OK] button on the remote and begin entering your email address registered for Netflix and access the onscreen keyboard.

How do you turn on the 2D to 3D conversion?

1) While playing a 2D movie, press the Options button. 2) Using the touchpad, scroll down to the "3D Settings" option, the last option. 3) While "3D Settings" is selected, tap the touchpad. 4) While "signal format" is selected, tap the touchpad. 5) Using the touchpad, scroll down until "2D to 3D" is selected. 6) Tap the touchpad.

Will a universal remote work with my Blu-ray player?

Yes. Consult your universal remote control instructions on how to program it to work with Panasonic Blu-ray player.

Will a Blu-ray disc that is Region All Disc play in this product?

Yes, a Blu-Ray that is Region All Disc can play in this player.

Why won't a rented disc play in my player?

If you're having difficulty playing a disc that you have rented or borrowed, try a disc that you own to see if it plays. If it does play then there could be a problem with the borrowed or rented disc. Try cleaning the disc with a soft cloth to remove any debris or fingerprints.

Why isn't Netflix available in the VIERA Connect Market?

This issue can be resolved by entering the proper DNS server address into the unit. Try entering 8.8.8.8 as your DNS server address and 8.8.4.4 for the secondary DNS address if that option is available for your unit.

Why is there no sound coming from my audio receiver?

1. Check that all connections are correct and secure 2. Confirm the correct input is selected on the Home Theater / Receiver. 3. If using HDMI ARC, make sure VieraLink is on so the sound will pass back to the Home Theater / Receiver. 4. Verify the audio decoder settings on the Blu-ray match those on the Home Theater / Receiver. Note: Older Home Theater / Receivers may not support the newer decoder formats resulting in no sound or distorted sound. Try changing the decoder setting to "PCM".

Why is the "3D Settings" option missing from the "Options" menu?

The "3D Settings" option may be unavailable for the following reasons: 1) The Blu-ray player is not set to output a 3D signal that is compatible with the TV. 2) The Blu-ray player is not connected to a TV that has 3D capability. 3) The TV is not signaling (via HDMI)that it is a 3D compatible TV.

Why is my Blu-ray player unable to read or play the disk I inserted?

Please check the instruction manual to determine if the disc is a playable type.

Why is an error message displayed when I click the Netflix icon?

Try deactivating the Netflix account and then re-registering the account. First, access the Netflix application. Then, use the Panasonic remote to press the arrow buttons in the following sequence: [Up], [Up], [Down], [Down], [Left], [Right], [Left], [Right], [Up], [Up], [Up], [Up]. A screen will appear and you will be able deactivate the Netflix account. Re-enter your account information.

Why is a "No Read" error message appearing on my product?

Ensure that the surface of the disc is not dirty, scratched or smudged, or try another disc and see what happens. If the product is unable to play all discs, then it will require servicing.

Why does the message, "SET1", "SET2" or "SET3", display on the player when I press a button on the remote control?

The remote control and main unit are using different codes. On the remote control, press and hold [OPTION] and the following button at the same time for more than 5 seconds depending on the indication SET 1: [G], SET 2: [B], SET 3: [Y].

Why does the audio and video sometimes drop while watching a movie?

Remove the HDMI cable from the player and the TV. Reconnect the cable to both the player and a different HDMI input on the TV. If the problem continues test a different HDMI cable.

Why does my wireless connection drop?

To enjoy videos via Viera Connect, the Internet speed should be at 1.5 Mbps or higher. Check the speed of your internet connection with your internet service provider. With a computer, you can measure the available speed of your internet connection by visiting a speed test website.Note: Freezing can be caused by interference from a microwave oven or other wireless devices such as a cordless phone.If your Home Theater is too far from the router to ensure a consistent wireless connection, then consider a LAN (Ethernet wire) connection, instead of Wi-Fi.

Why does my disc not play when I press [PLAY] on the remote?

Some discs require that you press the [ENTER] or [OK] button to get to the movie playing..

Why does a "Gateway Address Failed" message appear when I attempt to connect to my wireless network?

Check your IP address and DNS settings. Go to Setup > Player Settings > Network > Network Settings > IP Address/DNS Settings and change the Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4. Then, do a connection test. If the unit is still unable to connect, then restart the router and/or reset the Blu-ray player.