Education

Below we provide access to previously hosted webinars and other curated content that delivers best practices, industry insights, and marketing tips to help you maximize the potential of your program. Have questions? Contact the ICBA Bancard Business Development Department at (800) 242-4770.

Debit Related Education

The migration to EMV offers community banks the opportunity to expand their card issuance platforms and reconnect with their cardholders. This presentation discussed the practicality of in-branch chip card issuance and outlined how instant issuance technology can be leveraged to revitalize these valuable relationships. Gain insights on: the current EMV market in the U.S.; new strategies to maximize the value of EMV; the practicality of instant issuance. Presented by CPI Card Group's Docia Myer.

CPI Card Group's Docia Myer presents a webinar on how the U.S. market migration to EMV continues and discusses whether we really understand how, in a complex payments market, to keep our focus on the customer experience. This session highlights best practice initiatives, unique marketing challenges and the benefits of industry collaboration while supporting the customer experience.

US fraud trends presented a mixed bag at the end of last year with a 12 percent increase in Credit fraud losses (from 3Q14 to 4Q14) while debit fraud losses were on the decline during the same time period, according to Carolina Gallegos, of Visa's North America Risk Services' group.Download her presentation for more insights about emerging risk trends and best practices to help issuers limit gross fraud losses.

Learn how to compete with larger institutions and provide mobile payments for your on the go cardholders, while ensuring your card is front and center. You can download the slides or view the recording of this Fiserv-presented webinar “Rule the Wallet Through Innovative Payments”. This presentation includes an interactive discussion on tokenization and emerging payments including: the latest on Apple Pay and Android Pay; steps you can take to offer new ways to pay; and how to keep your cards top-of-wallet. View Presentation Document. View Webinar here.

Eager to offer Apple Pay, Samsung Pay, and Android Pay? Your first step is tokenization enablement, which is now free (for a limited time*) to all ICBA Bancard clients issuing through FIS. This informative webinar, recorded June 30th 2016 and presented by FIS, explains next steps to getting enabled. A question and answer session is also included at the end of the presentation.