The Pennsylvania Department of Environmental Protection requires that all public water suppliers notify every customer within 24 hours in the event of a water system emergency, such as a boil water order. To comply with the regulation, in 2010, we implemented an automated phone dialing system in which is capable of placing thousands of calls in under an hour. For the system to be effective, it is imperative that we have up-to-date contact information for every household and business we serve.

Water customers residing within the Borough of North East are encouraged to enter contact information in order to be notified in the event of an emergency. Please fill out the form below to add or update your contact information.