Siem Reap, Cambodia, ranked No. 1 in Asia for the second consecutive year. The only gorgeous Luxury tent resort in the center of Angkor enclosed by rich nature and history.

FAQ

About Cambodia

Q. What is the climate like in Cambodia?

A. Cambodia is a tropical country with an average daytime temperature of above 30 degrees Celsius throughout the year. As the sunlight is also very strong, we recommend that you adopt measures to protect yourself from its harmful effects such as avoiding direct sunlight. The entire year is roughly divided into the rainy season and the dry season. The dry season lasts from November to May, in which time humidity is low and rainfall is sparse. The period from June to October is the rainy season, and you can expect squalls with intermittent heavy rainfall. If you are visiting in the rainy season, we recommend that you plan an itinerary that allows for more flexibility.

Q. How should we dress in Cambodia?

A. Clothes that are easier to move around in such as short-sleeved shirts and shorts are recommended as the temperature in Cambodia is above 30 degrees Celsius throughout the year. However, it is useful to prepare a light cardigan for protection against sunlight, which you can also wear in air-conditioned locations like restaurants. Hats and sunglasses are also useful accessories to have. We also recommend that you dress more conservatively and not expose too much skin as you may be prohibited from entering tourist attractions such as ruins and temples. In particular, both men and women should dress such that their shoulders and knees are not exposed.

Q. What is the currency of Cambodia?

A. Cambodia’s official currency is the Riel, but foreign tourists can use US dollars to make their purchases anywhere across the country. It is useful to bring along notes of lower denominations. Credit cards are not commonly accepted in Cambodia.

Q. What is Cambodia’s culture like?

A. We encourage you to learn more about Cambodia from books and websites before your trip so that you will enjoy your time in Cambodia even more. Reference link

About transportation services

Q. Are airport transfers available?

A. Yes, we’ll do it for free. We’ll pick you up at the airport upon your arrival, and drop you off the airport on your day of departure. Please inform us of your pick up/drop off time and place using the reservation form.

Q. Can you pick me up from another hotel?

A. Yes, we can. Please provide us with the necessary information and our staff will pick you up.

Q. Can you pick me up from the city?

A. Unfortunately, we can only pick you up from the airport and other hotels.

Q. Is there a time or range limitation for the Direct Booking benefit, Free Transfer?

A. It’s available from 7:00 AM〜5:00 PM. Transport to and from the Angkor ruins and city is free of charge.
※Transport at night, sunrise, or to distant ruins require separate fees.
※Limited to those who have made a direct reservation by August 31, 2019.

A. Yes, you can. Please let us know the activity that you would like to make a reservation for using this form.

Q. Can I make a reservation for activities on the day itself?

A. Yes, you can. Please consult with the concierge at our hotel.

Q. Can I hire a private guide?

A. Yes, you can hire a private guide for $80 per day. Guides who are proficient in English, Spanish, Japanese, and Korean are available. Please get in touch with the concierge at our hotel for reservations.

Q. Can I charter a car for a day?

A. Yes, you can for $80 per day. As advance reservation is required for this service, please make your reservation as early as possible.

Q. Are elephants always around?

A. Yes, the resident elephant Rambai is always at THE BEIGE. Rambai will be at the restaurant at 8:30 am every morning and you can have fun taking photos with it and feed it.

Q. Can I take more private photos with the elephant?

A. Yes, you can. If you make reservations for activities such as “Temple picnic” or “Strolling through the village with an elephant,” you will have the chance to take more private photos with the elephant. As we only have 1 elephant, we recommend that you make your reservation as early as possible.

Q. Do you cater to special anniversaries, celebratory events, etc.?

A. Please consult with us separately to request for special arrangements for anniversaries and celebratory events.

About additional beds

Q. Can I request for additional beds?

A. Yes, we can provide additional beds for $80 per day. (This service is free for guests with direct bookings.) Please get in touch with the concierge at our hotel for reservations.

A. Our hotel is located amidst a rich natural environment, but we have planted lemongrass, set up coconut traps, and used other organic insect repellent products as well as blue lights as part of our extensive efforts to keep insects away. Many guests have remarked that they are surprised at how few mosquitoes they encounter and that there are fewer insects at THE BEIGE than in the city.