50% off Encyclopedia of Information Science and Technology, Third Edition (10-Volumes)

This discipline-defining encyclopedia serves research needs in numerous fields that are affected by the rapid pace
and substantial impact of technological change and is a must have for every academic library collection.
Expires 12/31/2016.

Abstract

Whatever knowledge a database contains, one of the essential questions in its design and usability is how its users will interact with it. If these users are human agents, the most ordinary way to query a database would be in the natural language (Gazdar, 1999; Popescu, Etzioni, & Kautz, 2003; Sabourin, 1994). Natural language question answering (NL Q/A), wherein questions are posed in a plain language, may be considered the most universal but not always the best (i.e., fastest) way to provide the information access to a database. One should be aware that approaches to data access, such as visualization, menus and multiple choice, FAQ lists, and so forth, have been successfully employed long before the NL Q/A systems came into play. In the following, I discuss situations in which a particular information access approach is optimal.