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friendly staff.. clean indoor pool.. continental breakfast was good.. internet was not great wifi kicked us off lots of times.. patio door only had a security bar the lock w...
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friendly staff.. clean indoor pool.. continental breakfast was good.. internet was not great wifi kicked us off lots of times.. patio door only had a security bar the lock was busted« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest,
Thank you for your review, we appreciate your comment, we continue work hard to improve our hotel service to better serve our guests. If you ever need hotel in our area we hope you will choose us again.
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The overnight staff was un helpful and un friendly. The staff stated that their was only a smoking room available even though the reservations were done way in advance. The e...
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The overnight staff was un helpful and un friendly. The staff stated that their was only a smoking room available even though the reservations were done way in advance. The entire hotel smelled terrible and the room smelled terrible. The furniture and the bed were dirty and stained. The bed was broken and leaned down so we had to sleep in a decline and there were no extra pillows. The staff was unwilling to change the room or offer any type of accommodation. The experience was so bad that we left a day early and stayed at a local motel. A small local motel turned out to be 10 times better. I will never again stay at a Howard Johnson. A warning stay away from the Howard Johnson in Toronto Eat.« less

We booked a room with two double beds, non-smoking. Our first room was a smoking room. Then we ended up in what looked like a shabby honeymoon suite with Jacuzzi in the middle...
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We booked a room with two double beds, non-smoking. Our first room was a smoking room. Then we ended up in what looked like a shabby honeymoon suite with Jacuzzi in the middle of the floor, a bed surrounded with dirty bed curtains, stained carpet, ridiculously lumpy pillows, etc., etc. They gave us a roll-away bed that was straight out of the V.V. rejection pile - too short for an adult and the mattress kept trying to leave on its own. There was a trailer-sized generator outside our window grinding away 24/7. Our original online price of $117.00 ended up being $169.00! Would we stay there again? Not even if it was the last safe place in a zombie apocalypse.« less