Get in touch

Bristol:Telephone+44 (0) 117 929 7333

London:Telephone+44 (0) 203 443 7047

Amsterdam:Telephone+31 (0) 20 2615261

Public Sector

Working with the Public Sector is where our mantra of Humanising Technology really comes into its own. Each project we undertake places users at its heart and encourages cultural change, ultimately improving digital experiences for everyone.

We're proud to be an approved supplier of the Crown Commercial Service and can be procured with ease through the Digital Outcomes and Specialists 3 framework and G-Cloud 10.

We work to the Digital Service Standards, providing GDS compliant solutions that span all phases of a project - Discovery, Alpha, Beta and Live - for the likes of NHS Digital, Met Office, Royal Mail and Innovate UK.

Digital transformationand strategy - We encourage a culture of 'digital by default'. This means getting the right infrastructure, resources and processes in place to support digital services and upskilling teams so they can sustain the work after the project's completion.

Service Design - We look at organisations' end-to-end service, both online and offline, for external and internal users, to ensure all their needs are met. Data informs our decision-making and we iterate designs following usability testing.

User Research and Testing- Many of our research consultants have a background in psychology and Human Computer Interaction. We carry out extensive research and testing to understand user needs and to define deliverables.

Interaction and Visual design - When we've understood the user needs, we work out the best way for users to interact with the services, in terms of both overall flow and the individual design components. All our design outputs are consistent with the GOV.UK design principles.

Content Design- Our content designers collaborate closely with UX and design to ensure content sits in the right place and relates to the other elements effectively. We produce content that is easily digestible, discoverable by search engines and is easy to act on.

Digital Development- Our Cyber Essentials accredited technical team embrace the Agile development manifesto and its principles. This means we respond to change, rather than plan. We're well-versed in developing open source and open data solutions that are compatible with the Digital Service Standards.

Watch the video below to see how we embedded UX in the Innovation Funding Service