If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard DeliveryOrders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold DeliveryThreshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home DeliveryIn-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:

Swatch ShippingBallard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

Great little piece
We needed a small piece to hold bathroom essentials in a very small area. Piccola fit just perfectly. It's well made, the finish is a pure white (which matches our door and window trim). All in all, a lovely little accent. Thank you, Ballard.
November 24, 2012

this cabinet fit the bill perfectly
I looked online for the perfect cabinet to hold my tv in my small bedroom and was delighted when I came across this one. I ordered it and when it arrived it was very well packaged. I am very pleased with myself for finding this cabinet and would recommend it to anyone looking for a small cabinet .
November 15, 2012

Piccola Cabinet
After extensive searching for a small cabinet to hold extra things for the powder room I purchased this product three years ago. It fits perfectly, holds the necessary extra supplies and was reasonably priced. And I am still delighted with the cabinet!
October 6, 2012

Beautiful color, great size, perfect cabinet!
I bought this cabinet in green for my family room. It was a perfect fit for next to my couch and the size was just right to allow an nearby (wide) door to open and close with ease. More importantly, the piece looks great and adds a little something special to the space.
October 5, 2012

perfect fit
I received this cabinet yesterday. I had ordered the distressed black to sit beside our living room chesterfield in a very narrow space. It does fit perfectly and I would give it five stars - except - when I took it out of the packaging, it was covered with a white dust/powder. I have no idea what that was - would love to know though. It took a fair amout of time to clean off without damaging the finish. I then proceeded to put in place. It rocked so badly that I thought it would fall over. I placed it on it's back and discovered that there were four very cheap plastic curved items that were nailed into the bottom of the cabinet. They were very sloppily placed and I was able to get them out without damaging the wood. It took about one hour. Then I went out and purchased some high quality felt pads and placed them on correctly. It sits solid as a rock now, but my feelings are that neither of the two issues should have happened.
September 12, 2012

Perfect piece for small spaces!
Another great product from Ballard Designs and good value. Perfect size for what we needed and attractive!
September 7, 2012

This product is beautiful and elegant.
As with all my purchases from Ballard, I am extremely satisfied. The description is extremely accurate.
September 1, 2012

Perfect Size!
I have had my eye on this cabinet for a long time and purchased it when it was on sale recently. It is the perfect height and depth for the WC in our master bath. I'm very pleased with the purchase!
August 29, 2012

Great small cabinet
I bought the cabinet to sit behind a love seat that has it's back to our front entrance. It is the perfect size as I eventuallly want to put the love seat in our bedroom and put a chair in the living room. The cabinet is very good quality and was extensively wrapped to protect it.
August 27, 2012

Love the size!
I was looking for a small cabinet for area at top of staircase. This cabinet is an exact fit. The quality, as with all Ballard designs, was excellent. I will continue to decorate my home with Ballard.
August 25, 2012

Well crafted and fits smaller spaces
I bought the green cabinet. Love the color, it is well made and looks great. My only issue is that from the photographs you cannot see that the back of the cabinet is entirely flat..the top overhang does not extend to the back. I have molding where the edge of the floor meets the bottom of the wall. With a flat back, the cabinet does not sit flush against the wall, creating a gap which I do not like. It is a unique situation and again, the cabinet is well made and lovely.
August 23, 2012

Piccola Cabinet
I selected this piece for opposite the front door. It is small in scale, narrow enough to allow the door to swing open, but appropriate to the space. It fits perfectly and looks great ! I love the way it has given a more finished look to the foyer. I add flowers, candles, or a picture frame on the top, as my mood changes.
August 23, 2012

Perfect size for small space.
This is just what I was looking for. I wanted something with some storage, but needed it to fit in a small space. This piece definitely fit the bill. It arrived in a timely manner and the packaging was wonderful. No chance for damage or scratches.
August 19, 2012

Perfect piece for a small entry!
Great size and shape for that 'empty' space in an entryway. Though small, provides a bit of storage space as well.
August 15, 2012

Beautiful little cabinet!
I love this cabinet, it's just the thing for those small spots in the house that need something there to brighten them up. I may even need a couple more!
August 14, 2012

The Piccola Cabinet is the perfect size for a small space.
I'm extremely pleased with the Piccola Cabinet I purchased. It looks lovely in the Italian green. The size is perfect for the small area I wanted to fill and it provides extra storage space. It's well made and required no assembly which was a real plus for me. It arrived on the day I was told it would.
August 8, 2012

Perfect for my needs and space.
I needed a small cabinet in my dining area to store small supplies and to house our telephone. It fits perfectly in the space, allowing ample room to walk by, while neatly storing these items.
August 8, 2012

Nice, small cabinet
I ordered the distressed white cabinet, and it serves its purpose well in my powder room. Using it to store toilet paper and cleaner. Attractive and functional.
August 7, 2012

Little cabinet - Big Character
This little cabinet is indeed little. However, it is loaded with character. Nicely finished, rounded corners, pretty good construction, and arrived in beautiful shape. The shelf inside is quite sturdy. It could handle a little weight with no problem. I have two fairly heavy glass vases sitting on it & would guess it could handle a couple more. It's ideal for a small entry, or even a hallway. It takes up very little space.
August 6, 2012

Adorable and Well Made Cabinet
I bought the cabinet on sale for $199 with free shipping. I almost purchased it at full-price, but with shipping costs added on I though it was too expensive so I waited until it was on sale. I think it was well worth the $199 I paid. It is quite small and narrow, but nice for the space (small offset hallway). I keep my dining linens in it. Room on top for an average table lamp and photo frames and candle. I purchased Italian Green and it is true to the photos on the website.
July 30, 2012

A great little accent piece.
I love my little cabinet! It looks great on a small wall between the dining room and kitchen. Arrived safely--it was packed well--no assembly (gotta love that!) unless you count placing the shelf. BTW, the shelf was packaged underneath the bottom of the piece--so don't immediately assume it was not included as I did.
July 27, 2012

Perfect fit!
I have been looking for a small cabinet for about two years to fit my small back entryway. Our phone and "junk drawer" are in my kitchen and I needed my counter space back. So in moving the phone to the hidden entry with no built ins-we had a problem. Finally, found this gem which was only 10 inches deep, with cropped corners. Perfect to hold our "junk" and mail, keep it hidden, and we don't impale ourselves on sharp corners when putting on coats and shoes in a small space. Love it.
July 25, 2012

Very pleased with Piccola cabinet
The color, size and depth of the cabinet were perfect for what I was looking for. I needed a functional cabinet for our guest bath that wouldn't be too big. I can store tissues and toilet paper, as well as other supplies that are within easy reach yet not out on display. It fits perfectly under the window and doesn't protrude too much into the floor space.
July 23, 2012

Perfect size for 1/2 bath!
The cabinet arrived very well packaged but missing the interior shelf. Customer Service was very helpful and prompt in sending the missing shelf and then the missing pegs for the shelf!
July 22, 2012

Looks Great!
The cabinet is very small. However I did measure so there were no surprises. I'm very pleased as the cabinet was delivered right on time.
July 22, 2012

Perfect little cabinet
I love this cabinet. It is beautiful, only lightly distressed (I got it in white), and a great size to fit in a nook, corner, or small space under a window. My only problem has been that I can't figure out where to put it! I have three places that it would work in; for now I have settled on the foyer. Keep in mind, it IS small and very shallow in depth, so it does not fit everything. You have to pick and choose carefully what you want to put in it. I have candles in the drawer and extra wine glasses and candlesticks on the shelves.
July 18, 2012

Well made and of great quailty
I love it !!! Great size for my guest bath. The quailty is excellent. Solid door closures, sits level, very well made. The italian green is a beautiful color. Very Stylish.
July 18, 2012

delightful
It is good on all counts - just wish they could be made in north (or south, for that matter) america.
July 13, 2012

Piccola cabinet
It's the perfect size and is a handsome piece of furniture.
July 13, 2012

I love this cabinet!!!
This cabinet had been on my wish list for several years. I finally ordered it in the black finish. I was not disappointed when I got it. it is a great looking high quality cabinet. I've gotten many compliments on it already. I'm using it in my foyer to hold keys, etc. The additional storage space below will be used to hold seasonal decorations. I was pleasantly surprised to find it fully assembled! That was a bonus. It was also well packaged to prevent damage. Thank you Ballard Designs for a great little cabinet.
July 12, 2012