STUDIO POLICIES

By scheduling a class at Pilates Plus WV you agree to the following policies:

1. All classes are scheduled by appointment through our online booking system, and based on availability. Instructors and classes are subject to change without notice and no guarantees are made as to the availability of any instructor.

2. Payment must be made prior to class.

3. We require a valid credit card to be kept on file at all times. Should, for any reason, your credit on file become inactive or invalid in any way, you agree to promptly replace it with a valid credit card.

4. We require a cancellation notice of at least 14 hours prior to the scheduled class. For Monthly Members; any late cancellations will result in a $10 Late Cancellation fee. Single and Package Class holders will forfeit their class.

5. For Monthly Members; any late cancellations made within 2 hours prior to the scheduled class will result in a $20 Late Cancellation fee.

6. We have No Show policy. If you are registered for a class and do not show up, this is considered a No Show. Monthly Members will incur a $25 fee. Single and Package Class holders will forfeit their class.

7. All sales are final. They are non refundable and non-transferable.

8. If you need to make a change to an auto-pay, you must notify us prior to your payment processing. Changes cannot be made once payments have been processed.

9. Proper athletic attire is required, and socks must be worn during Pilates classes. No street clothes or shoes are permitted on the Pilates equipment.