Information

At stop or station

Stop number

Each bus and tram stop has a stop number that allows you to search for stop-specific timetables, for example.

Stop numbers consist of four digits. The numbers are preceded by a letter prefix indicating the municipality in which the stop is located: E for Espoo, V for Vantaa, Ka for Kauniainen and Ki for Kirkkonummi. There is no letter prefix in the stop numbers for Helsinki. The stop numbers are displayed on the stop signs. In addition, stop numbers can be found in the lists of stops available in the Journey Planner and the route map.

Electronic timetable displays

There are electronic timetable displays at stops, terminals and other public places. At stops, the displays show the minutes until the arrival of the next bus or tram. For some of the routes the displays show real time information, for others scheduled arrival times. If there is a tilde (~) before the number of minutes, the display tells when the next bus or tram is scheduled to arrive.

Stopping a vehicle

At a stop, please give a clear signal to the driver early enough. Hold your hand up until the driver indicates to show that he/she is going to stop. Giving a clear signal is particularly important when roads are icy or it is dark. Use a luminous tag to improve your visibility.

If you are at a stop which has a shelter with an illuminated advertisement, stay inside the shelter in front of the light instead of going near the road in the dark. In this way, it is easier for the driver to see your signal.

The Metro and commuter trains stop automatically at every station.

Trams stop when there are passengers at a stop; however, it is not a bad idea to give a signal to the driver in particular if the stop is used by several tram routes.

Escalators

When using an escalator, please stand to the right to allow people to pass you on the left. Hold small children by the hand, do not allow them to ride escalators alone.

Do not ride on an escalator with large items of baggage, pram or pushchair, bicycle or pets. All Metro stations have lifts.

In case of emergency, stop the escalator by pressing the emergency stop button located at the top and bottom landings. Report the emergency by calling to the Metro emergency number (09) 310 12 112.

Park & Ride

Park & Ride is a flexible way of combining car use with public transport. Park & Ride parking is usually free of charge. You can purchase a ticket at a station, ticket machine or from the conductor on a commuter train, for example. The most convenient way of paying your fare is to use a Travel Card.