What is conflict management? What is conflict resolution? Our conflict training course relating to conflict and dispute will provide the solutions.

The course covers the varying factors that could cause conflict in the workplace and responding to conflict.

The participant will be made aware of the best ways to deal with various conflict situations and which actions to take. The course will provide a manager, or an employee, the best manner in which to de-escalate a situation relating to workplace conflict and learn why certain actions will escalate a conflict situation, and not resolve it. It’s all about conflict resolution.

We use the course to identify conflict and establish what may cause it within the workplace. We actively engage the participant with different scenarios relating to topics such as; management bullying, dealing with bickering colleagues and arguments and so on.