Terms & Conditions

Terms & Conditions of Website Usage

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Roy Chapman Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Roy Chapman Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Roy Chapman Limited, 22 Western Road, Tring, Herts HP23 4BB. Our company registration number is Registration Number 2265678. Registered in England and Wales. VAT No 370 121204. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: name, email, telephone number, car registration number and date of visit.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Testimonials

Jan2018

Mr Ivory
–
VW owner

Service over and above. I only came in for a puncture. Thank you!

Jan2018

Mrs Daglish
–
Mercedes owner

Highly recommended to all my friends, very nice staff. Thank you

Jan2018

Mr Northcote
–
VW owner

Friendly, efficient service where I always feel I am getting value for money

Jan2018

Miss Jacobs
–
Nissan owner

The best garage around, everybody is so helpful

Dec2017

Mrs Temple
–
Ford owner

The staff never fail to give good service. I trust them completely and recommend them to anyone asking for a reliable garage!!

Dec2017

Mr Prescott
–
Honda owner

Very friendly service which is reliable and feels a job well done

Nov2017

Mr Thomson
–
Mercedes owner

Very satisfied

Nov2017

Mrs Fantham
–
Peugeot owner

Could not fault on any count – highly recommended

Nov2017

Mr Green
–
Peugeot owner

Excellent caring service as always. Thank you

Nov2017

Mr Wilson
–
Ford owner

Recommended by a friend and I was not disappointed. Staff were polite and helpful and unlike main dealer, were not advising unecessary work

Nov2017

Mrs Newman
–
Hyundai owner

Great and fast service as always. Staff always a pleasure to deal with – so great to have you in the town

Nov2017

Mr Sawyer
–
Mini owner

Courteous, professional and friendly. Called with updates, as promised. Great service!

Nov2017

Mrs Munroe
–
Suzuki owner

Chapman’s staff are always very kind and helpful. Service is excellent

Oct2017

Mrs Forbes-Harriss
–
Ford owner

Honest and reliable

Oct2017

Mr Ottaway
–
Kia owner

Excellent friendly service to do with great value for money

Oct2017

Mr Astle
–
Nissan owner

Very efficient service at reasonable cost. Will definitely use for all future motoring issues

Oct2017

Mr Valkass
–
Honda owner

Very polite and courteous, efficient and professional. Defintely see you again next year. Big thank you!!

Sep2017

Ms Allan
–
Daihatsu owner

Thank you for looking after my car so well. I really appreciate your skill, expertise and friendly manner

Sep2017

Miss Howkins
–
VW owner

Always welcomed with a smile no matter how busy. Lovely friendly people. I wouldn’t go to anyone else

Sep2017

Mr Williams
–
Mazda owner

Replaced my bulb at short notice on a Saturday morning. This was greatly appreciated!

Aug2017

Mr Avery
–
Ford owner

Very pleased

Aug2017

Mr Parrish
–
Nissan Owner

Very impressed with your service

Jul2017

Mr Oliver-Singleton
–
Citroen owner

I have used for many years and have always found them to be a very reliable, trustworthy, helpful and welcoming garage