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NATURAL SOURCE STORE Complaint

This company - South Beach Brite

This company ought to be ashamed of itself. They offer what seems to be a free 14-day trial of the South Beach Brite Tooth Whitener, but in reality, they're just waiting for people to misunderstand their policy pertaining to the time allowed for the trial so that they can stick it to them for the full amount of $79.95. My wife and I are both retirees on a limited income, and unfortunately we were foolish enough to fall for their scam. The amount they've stolen from us really hurts. Please don't be taken in by their fraudulent practices.

Comments

I am in the midst of the same experience but you can best believe they are not going to get me for $159.90. Since I check my account daily, I noticed the hold on my account the day after and I called to cancel. I received a donotreply email from them with the return guidelines stating that they do not accept return to sender packages and that you need to pay to return the product plus a %15 restocking fee. Well that won't happen to me. I read the fine print on the initial trial and that is that I am going to get them on. It says to cancel within the 14-days, which I did so I get to keep my trial merchandise. If they think they even want to begin to give me grieve then i will simply contact all of the news people and give them negative press they surely don't want. In fact you should do the same thing. Contact your news people and consumer reports and let them know about how they robbed and mistreated you. I am so sorry this happened to you and trust me though not retired, my income is fixed as well.

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