Shopping Online

Payments

We accept Visa, MasterCard, Internet Banking as payment types. Your transaction will be billed in New Zealand dollars.

The name that will appear on your statement will be CHOCOLATE TRADERS.

Visa / Mastercard

If you are paying by credit card, you will be asked to submit your credit card details during step 3 of our secure checkout process, you will receive an email from us to confirm your order. An invoice can also be viewed via your account profile on www.chocolatetraders.co.nz.

Once the items on your order are in stock and are ready for dispatch, we will process payment for your order (plus any delivery charges) using your nominated credit card.

If your nominated credit card is declined by your financial institution, we will not be able to guarantee the delivery of your order, and we may contact you to make alternative payment and delivery arrangements.

Internet Banking

You can choose to pay by Internet Banking at step 3 of our secure checkout process. Once you have placed your order, you will need to make payment of the total cost of your order (including postage) directly to our bank account.

Please use your Order Number and full name as a reference against your payment. Your order will be dispatched once we receive your payment. If you have any questions about your order or payment please contact us.

Website and Credit Card Security:

We take website and credit card security extremely seriously, and always endeavour to provide a secure safe platform on which to conduct online transactions. www.chocolatetraders.co.nz uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet. This encryption scrambles details such as credit card number, billing details and delivery address so that generally, other computers are unable to decipher the information, ensuring privacy and security. To make sure you are accessing a secure server, check for the unbroken key or closed lock symbol located generally either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double check this by looking at the URL as well. If SSL is active, then the first characters of that line will read ‘https’ rather than just ‘http’. It is important for you to protect against unauthorized access to your password and to your computer. Ensure you logout when you have finished visiting our website, especially if you access our site from a shared computer.