After the game refused to let me actually play beyond the beginning tutorial during the beta, I pretty much saw this coming. It's kind of sad that companies that really, really want you to be connected all the time to play their games cannot hold their end up server-wise. If you expect your users to be logged into your servers all the time you had better make sure your servers are capable of handling it even if that means going well over normal capacity on day one until things die down. In a day and age when we can have cloud systems that can spawn virtual servers on demand and load balance across them there isn't any excuse for having such a poor customer experience out-of-the-box on day one like this.

But at least they're offering refunds.

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