Caller ID screen is messed up

The caller ID screen on my handset does not display complete characters. Many of the dots and lines will not display in various spots on the screen making it virtually impossible to read. The same thing happened to my GH58 add on handset but is not as severe, and also to a VTech phone located in the house also. I assume I am correct in guessing that nothing can be done about this?

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Storing a number in the phone book with the KX-TG6812 from the Caller ID list is shown in the manual. WIth all handsets in standby mode, press the Down/Caller List button on the navigator key circle on one handset. Press the down or up arrows to navigate to the number that you want to add to the phone book. Press the right soft key (the LCD screen above the button should be displaying a rectangle with 6 squares). Use the Up/Down arrows to highlight Save CID. Press OK. Use the Up/Down arrows to select Phonebook and press OK. Enter the name of the caller (up to 16 characters). Press the appropriate number key multiple times to display the desired character. Use the * key to switch from upper or lower case. Press the left or right arrows to go to add the next character in the name. If you need to use one of the different character tables, press R/Eco (below the # symbol). Press OK when finished. Press the Call End/Off button to exit the menu.

Caller ID
If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log. Review a caller ID log entry Press CID when the phone is not in use. Scroll to browse through the caller ID log. When the desired entry appears: Press repeatedly to show different dialing options. Press 1 repeatedly if you need to add or remove 1 in front of the phone number. Press or to dial the displayed number. Dial a caller ID log entry When the desired entry appears, press or to dial. 1. 2. 1. 2. 3. 4. 1. 2. 3. • 1. 2. • • 3. • Save a caller ID log entry to the phonebook When the desired caller ID log entry displays, press SELECT. 2. Scroll to To Phonebook then press SELECT. 3. Use the dialing keys to modify the number, and then press SELECT. 4. Use the dialing keys to modify the name, and then press SELECT to save. Delete a caller ID log entry When the desired caller ID log entry displays, press DELETE. Delete all caller ID log entries Press MENU when the phone is not in use. Scroll to Caller ID log and then press SELECT. Scroll to Delete all and then press SELECT twice. Call block
If you subscribe to caller ID service, you can set the telephone to block unknown calls and certain undesired calls. The call block list stores up to 20 entries. Block unknown calls Press MENU when the phone is not in use. Scroll to Call block, and then press SELECT. Scroll to Calls w/o num, and then press SELECT. Scroll to choose Not block or Block, and then press SELECT. Add a call block list entry 1. Press MENU when the phone is not in use. 2. Scroll to Call block, and then press SELECT. 3. Scroll to Block list, and then press SELECT. 4. Scroll to Add new entry, and then press SELECT. 5. Enter the number. • Use the dialing keys to enter the number (up to 30 digits). 6. Press SELECT to move to the name. 7. Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key. 8. Press SELECT to save. 1. • • 1. 2. 3. 4. Review call block list Press MENU when the phone is not in use. Scroll to Call block, and then press SELECT. Scroll to Block list, and then press SELECT. Press SELECT to choose Review. Edit a call block list entry When the desired entry displays, press SELECT. Use the dialing keys to edit the number, and then press SELECT. Use the dialing keys to edit the name, and then press SELECT to save. Save a caller ID log entry to call block list 1. When the desired caller ID log entry displays, press SELECT. 2. Scroll to To Call block then press SELECT. 3. Use the dialing keys to modify the number, and then press SELECT. 4. Use the dialing keys to modify the name, and then press SELECT to save. Delete a call block list entry When the desired call block list entry displays, press DELETE.

Does the LCD not work at all? or do you mean that it doesn't display Caller ID information? If the LCD is completely dead, you'll need to get the phone repaired. On the other hand, if it's just the Caller ID that's on the fritz, try this: unplug the base from the power socket; remove any batteries in both the base and the handset; wait one minute; plug the base back into the wall and replace all batteries. This will reset the Caller ID so it works again. (Depending on the phone you may or may not lose settings and memorized numbers.) If this doesn't help, the problem will require a professional repair.

Thanks for using FixYa. I think you have stored more than 100 Caller ID messages and hence the caller ID is not showing on Uniden Tru8888.In the following cases the caller ID will not be shown-

If you answer a call before the Caller ID message is received (for example, before the second ring), the Caller ID message will not appear.

When the call is received via a telephone company that does not offer Caller ID service, the caller’s phone number and name does not appear. (This includes some international calls.)

When the call is via a private branch exchange (PBX), the caller's phone number and name may not appear.

You may receive any one of the following messages:

When a private name is received; Private Name
When a private number is received; Private Number
When a unknown name is received; Unknown Name
When a unknown number is received; Unknown Number
When invalid data is received; Incomplete Data
The Caller ID list stores information for incoming calls - even unanswered calls. You can store up to 100 Caller ID messages and phonebook entries (including Speed Dials) for each handset and the base. You can view the Caller ID list through the handset or base during a call or when the phone is in standby mode.

Memory locations for Caller ID messages and Phonebook entries (including Speed Dials) are common, you can store up to all 100 entries for each handset and the base. Caller ID messages are not stored when you have 100 phonebook entries. When you have stored a total of 100 phonebook entries and Caller ID messages, the oldest Caller ID message is overwritten.

Hi trinigirl, You should not have to do anything to make the caller id information come through. There is no programming to perform for the regular caller id identification on your display after the second ring (it takes at least one ring cycle for the digital information to pass through). Your model also has the talking caller id function, which will announce in English the callers name or a custom name you can prepare in the phone book of handset number 1. With all that said, you are not getting caller id showing after the second ring, then your phone is bad (which is pretty rare for this symptom), or your phone line still does not have caller id activated. To troubleshoot your problem you need another phone line with working caller id and/or a different phone that is known good to pass caller id. That way you can interchange the phones/lines to see if it is your line or your phone. My guess it is your line somehow, though I have fixed phones that won't pass caller id, but rarely. If it is your phone, try rebooting it, thats about all you can do short of sending it in for repair. Let me know how it goes. CG

How to get the caller ID to work on the additional GE DECT phone handsets. You must follow these steps in the exact order :
#1 - unplug the base phone
#2 - unplug the telephone line from the base phone
#3 - remove the battery packs from the phones
#4 - wait 10 minutes. reverse the order when assembling. Put battery packs in phones, put the telephone line back in the base phone and lastly plug all phones back in.
It takes about another 10 minutes after that before all phone handsets start recognizing caller ID.