LoyaltyOne knows the importance of culture and alignment. With over 20 years of experience building and managing loyalty programs and solutions for a global portfolio of clients, LoyaltyOne echoes its focus on client success with an equal emphasis on employee success. The strong culture of success at LoyaltyOne led to...

We are increasingly focused on speed—and the immediacy of now. Technology is a huge catalyst in terms of driving the rate of change. It constantly resets the expectations of people: customers, employees, partners, and shareholders. Technology accelerates the rhythm of business: the speed at which customer requests...

M Resort Spa Casino is a top hotel and casino in Las Vegas, NV. The luxury resort, situated high above the Las Vegas Strip, is an award-winning Forbes Travel Guide Four Star and AAA Four Diamond property with 390 rooms and 90,000 square feet of casino space. To support its hands-on approach to customer service, M Resort...

• The upgrade from corded to wireless headsets boils down to a nickel a day. • Estimating the ROI of wireless headsets includes calculations on productivity, employee retention, additional revenue and customer satisfaction. • Each organization’s individual figures vary, but it is possible to build...

I recently had a pretty tough week. The kind of week that ends up in the bar across the street from the CANDDi office for a consolatory pint. This is a bar that I have frequented since setting up shop in Manchester city centre two years ago, and the team and I often go in on a Friday evening to wind down (or up) ready...

In addition to being a significant driver of ecommerce traffic, mobile also accounts for a large chunk of retail ecommerce sales. A growing number of users are also following a cross-device purchase journey, necessitating the integration of mobile into the retail and ecommerce landscape.
Despite this irreversible...

The shopping journey of today’s modern consumer has changed dramatically since the early days of retail, when channels were fewer and the journey much less complex. Consumers today have far more options for every step of the journey, from initial product research to content consumption and final purchase. Complicate...

• The upgrade from corded to wireless headsets boils down to a nickel a day. • Estimating the ROI of wireless headsets includes calculations on productivity, employee retention, additional revenue and customer satisfaction. • Each organization’s individual figures vary, but it is possible to build...

Learning and development leaders are strengthening their positions as strategic partners who are critical to helping their businesses pursue and realize their strategies for global growth, and language learning plays a critical role. Rosetta Stone, in conjunction with Workforce Management magazine, surveyed more than 1,000...

The Look Book 2015: a visual guide to the industry’s best branding and marketing campaigns of the year. The 20 examples we’ve curated here are reflective of not just best practices, but a movement even beyond best practices, indicating a maturation of digital creative into a strategic, conceptual effort. It’s...

Each one of your employees has an enormous ability to contribute to your bottom line. And every employee relationship starts at the moment they find out you’re hiring—but it doesn’t end there. To nurture relationships to their full potential, you must give employees everything they need to continue their...

Contact Us

We use cookies to improve user experience on our website. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. See our cookies policy for more information on cookies and how to manage them