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Tag: iTunes.msi

iTunes.msi is missing

I just had a problem in my Family that their iTunes would not update. Because of the reason that the iTunes.msi is missing.

Well it seems like that no one is listening when I tell them if you must have an iPhone or iPod you should also get an iMac. Well now I have the problems with their devices.

But to the solution of the problem.

During the update a message comes that the network resource itunes.msi is missing. I googled and found this blog entry

But it seems like it does not completely work with Windows Vista and I guess neither with win7.

So follow the first four steps mentioned in the Blog. you can find the Windows Installer Cleanup Utility here (yes it is a german page but just click on the blue “zum download” button. The download should start after a few seconds.)

NOTE: If you get a VBS Error during installation, make rightclick on the installer and run it with administrator rights. That should work!

if you have done step four you can try step five. but I got an error. So I did the following steps.

1. i went to add remove programs and made right-click on the apple software update program and click repair (maybe you can skip this step try it and give me feedback)

2. After that i went to the C:Program filesApple Software Update (or something like it I don’t have it in my head anymore sorry) and started it. It now looked for the new version.