Invensis Learning's ITIL Intermediate Release Control and Validation Training Course in Munich is delivered by highly qualified trainers with extensive IT Service Management experience. This AXELOS’s ITIL RCV Certification is one of the most industry-recognized certifications for IT professionals globally. This ITIL RCV Certification Course in Munich is ideal for individuals and enterprises that are looking to gain in-depth understanding on the practical application of RCV practices to help in planning, testing, and implementation of new services.

The main takeaways from this ITIL RCV Certification course in Munich are that you demonstrate comprehensive understanding of comprehensive understanding of managing the transitions effectively and new services are validated and tested which in turn helps in release and deployment that addresses enterprise needs. Participants will receive course completion certificate and 30 PDUs.

We deliver ITIL RCV Training in Munich through classroom and live online classroom modes. Enroll now and gain this ITIL RCV certification in Munich today.

ITIL RCV Certification Course Syllabus

This module focuses on the purpose, objectives and scope of service transition lifecycle phase, the RCV processes in relation to service transition, and activities related to overall transition planning and ongoing support.

In this module participants will learn about the end-to-end process flow of service asset and configuration management, measurement model and the metrics, and the benefits and business value that can be gained from service asset and configuration management.

This module focuses on the end-to-end process flow of the SVT process, test modeling techniques and testing concepts, measurement model and the metrics, and the benefits and business value that can be gained from SVT.

This chapter focuses on end-to-end process flow for release and deployment management, release and deployment models and related activities, measurement model and the metrics, and the benefits and business value that can be gained from release and deployment management.

In this module focuses on end-to-end process flow for request fulfillment, request fulfillment models and related activities, measurement model and the metrics, and the benefits and business value that can be gained from request fulfillment.

This module focuses on the end-to-end process flow for change evaluation, perspectives and considerations, measurement model and the metrics, and the benefits and business value that can be gained from change evaluation.

This chapter focuses on the end-to-end process flow for knowledge management, perspectives and considerations, measurement model and the metrics, and the benefits and business value that can be gained from change evaluation.

In this module participants will learn about generic roles that support service transition and the RCV processes, and the roles and responsibilities related to transition planning and support, change management, service asset and configuration management, service validation and testing, release and deployment management, request fulfillment, change evaluation, and knowledge management.

A measurement model and the metrics that would be used to support release and deployment management within RCV practices

The benefits and business value that can be gained from release and deployment management

Request Fulfillment

The end-to-end process flow for request fulfillment, including its policies, concepts, activities, and interfaces with other processes (for example, RDM, SACM and change management)

Request fulfillment models and related activities (for example, effectiveness of designs, changes, performance) and how these activities help to ensure quality service within RCV

A measurement model and the metrics that would be used to support request fulfillment within RCV practices

The benefits and business value that can be gained from request fulfillment and the challenges and risks to be managed

Change Evaluation

The end-to-end process flow for change evaluation, including its policies, concepts, activities interfaces with other processes

Perspectives and considerations for evaluating the effectiveness of a service change

A measurement model and the metrics that would be used to support change evaluation within RCV practices

The benefits and business value that can be gained from change evaluation and the challenges and risks to be managed

Day Three

Knowledge Management (KM)

The end-to-end process flow for change evaluation, including its policies, concepts, activities interfaces with other processes

Perspectives and considerations for evaluating the effectiveness of a service change

A measurement model and the metrics that would be used to support change evaluation within RCV practices

The benefits and business value that can be gained from change evaluation and the challenges and risks to be managed

Release, Control and Validation Roles and Responsibilities

Generic roles that support service transition and the RCV processes

The roles and responsibilities related to transition planning and support, change management, service asset and configuration management, service validation and testing, release and deployment management, request fulfillment, change evaluation, and knowledge management. Where and how these are used, as well as how they fit within the context of service transition.

Technology and Implementation Considerations

The technology requirements for service management tools, where and how these would be used within RCV (for example, knowledge management and service asset and configuration management)

The need and benefits of tools that support service transition as related to RCV

Implementing RCV processes in the context of planning and managing change, service operation, project management, risk management, and staff considerations.

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About Munich

Munich is one of the largest cities in Germany and the capital of the state of Bavaria. Spread over 300 sq. km just north of the Bavarian Alps, Munich is home to over 1.5 million people. Munich grew rapidly in the 2nd half of the 20th century and is now one of the most prosperous cities in Germany. The city has a diverse population, with over 37% the population being of foreign origin.

Munich is a leading center for art, technology, finance, culture, education, and tourism. Munich is home to major universities such Technische Universität München (TUM), Bundeswehr University Munich and Ludwig Maximilian University (LMU). Munich’s €146 billion GDP contributes significantly to Germany’s economy. Munich has the highest employment rate among major German cities, with over 97% of the population being employed. The largest employers in Munich are BMW, Siemens, MAN, Linde, Munich Airport, Allianz, Stadtsparkasse München, and Munich.

The highest average salary in Munich for professionals in Project Management is €101,167, ITSM is €118,612, and Quality Management is €113,027. Whereas a senior project manager with PMP certification the salary goes up to €124,645, with ITIL certification it goes up to €137,217, and with Six Sigma certification, it goes up to €135,076.

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