Q: Is my user account for commenting on articles the same account I use to access The Chieftain Digital Edition with my paid subscription?

A: No. At this time, it is not possible to link the two accounts. This is something we are exploring for future implementation.

Chieftain Digital Edition

Q: Why am I being asked to click on a link to "Read the full story in our digital edition?"

A: The Chieftain Digital Edition is a new reading experience that we are offering. For most Chieftain content, we are now posting a short excerpt of the article before linking to the full content in the Digital Edition.

Q: Is there a charge to access the Digital Edition?

A: A subscription is required to view the entire contents of many exclusive local stories using the Digital Edition. You can get 4 weeks for the low price of $5.75. If you bundle the online service with your print subscription, you can get the Digital Edition for just 25 cents more per week. See more pricing information above.

Q: Is any Chieftain.com content available for free?

A: Yes! We are here to serve the community with many free services. Breaking local news alerts, obituaries, Vital Statistics listings, classified ads, Chieftain editorials, letters to the editor ("Tell It To The Chieftain"), Community Corner, photos and slideshows, videos, polls, blogs, celebrity news and all wire service headlines can be viewed without a subscription. (Please note that this list may change periodically.)

Q: Why is The Chieftain doing this?

A: The costs of putting a daily local news report together are very high. It takes reporters, editors, photographers and graphic artists. It also takes support staff such as business office workers, mailroom and pressroom workers, as well as expensive equipment, not the least of which is a multi-million dollar press.

Q: This has always been free! Why should I have to pay when I don't live in Pueblo but want to keep tabs on my hometown?

A: Local readers pay for the newspaper every day. They always have. If you rely on us to keep you informed on something you care about, isn't that worth a small fee?

Q: I'll just get my news from TV stations and other newspaper websites, then.

A: Television stations do a great job updating you on traffic and weather, but they often look to our own in-depth reporting on more complex topics such as local politics, business, the courts and Colorado water issues. No Southern Colorado TV station has as strong a presence in Pueblo these days as The Chieftain and its TV news partner, KRDO News Channel 13.

Q: I already subscribe to the paper Chieftain. How do I add the Digital Edition to my subscription?

A: Call (719) 544-0166 to speak to one of our customer service representatives.

Q: Can I try a sample of the Digital Edition before I subscribe?

A: Yes! Click here to check out a recent edition at any time for FREE.

Q: How does the Digital Edition subscription impact the price of Chieftain mobile apps?

A: Our mobile applications for iPhone and Android, and our tablet applications for iPad, Kindle Fire and Android tablets, are free to download from Apple's App Store, Google Play for Android devices and Amazon.com. With all the apps, a Digital Edition subscription may be required to read full Chieftain articles.

Q: If I subscribe to the Digital Edition, do I need to pay more to log in on my computer AND my mobile devices? Can I use multiple computers?

A: One Digital Edition subscription allows you to read Chieftain content on any platform: smartphone, tablet, PC, Mac -- it's all the same price.

Q: I have trouble viewing the Digital Edition on my smartphone's small screen. What can you recommend?

A: A browser-detection script should redirect you to a more mobile-friendly version of the Digital Edition. If that fails, try this: In the top row of buttons, click on the "56K" option, which is represented by a phone icon. This will replace the full-screen page with a list of stories on that page that is more easy to navigate using smaller devices.

Q: How do I log in from my iPad/iPhone/Kindle Fire/Android app?

A: If you don't already have a subscription, you must start one by calling (719) 544-0166 or clicking here. Once you're set up, just click on the "Digital Edition" newspaper icon on the bottom of the iPhone app, or the words "Digital Edition" in the main menu of the Android phone app. Users of our iPad, Kindle Fire and Android tablet apps can simply log in when prompted to do so.

Q: Help! I can't log in on my iPad app!

A: The iPad itself may be forcing you to use an uppercase letter in the first character of your username (your email address). De-select the capitalization option on your iPad's keyboard screen and try again. If you still have problems with your password, call (719) 544-0166 to speak to customer service.

Q: How do I change my account password?

A:Click here, follow the instructions in Step 1 and Step 2 to log in, then change your password at the "Contact Info" link. This step must be completed at our website and cannot be completed through our mobile apps at this time.

Q: Is my user account for commenting on articles the same account I use to access The Chieftain Digital Edition with my paid subscription?

A: No. At this time, it is not possible to link the two accounts. This is something we are exploring for future implementation.