Re: RefMan 12.0.3 update includes Word 2010 compatibility

I just had my IT person install Office 2010 (Windows 7) and we also updated RM12 to 12.03 patch. Word 2010 freezes after about 30sec after launch. If you turn off RM CWYW, then word is fine. We tried uninstalling and reinstalling both to no avail. What's up?? Very frustrating...

Re: Word 2010 compatibility

how long can it take until a 64bit version is released? i mean...ref manager is not the cheapest software...office 64bit is out for a while now...is it too difficult to program a compatible version? or is it just that it is not worth it putting money in this update because only a minority is using office 64bit?

Re: Word 2010 compatibility

OK, I am angry and frustrated. RM12 (it was an update from original RM10, and purchased from the grant money I should better used for antibodies) DOES NOT work with Microsoft Office 2010 (64 bits), and my only question is WHY? do people at Thomson Reuters not know that both 64 and 32 bit versions of Office are used by scientists already for quite a time? I have spend time trying to unfreeze Office, then just uninstalled RM and will most probably look for another reference software!

Re: Word 2010 compatibility

I agree, we need a clear timeframe on an update, including support for 64 bit Office 2010. It's not like your were unaware this was coming. Surely you must have been testing the beta versions of Office 2010 with RefMan.