The fleet is used for a range of services, including passenger and staff transport, catering deliveries and blood sample collections.

Since implementing Ctrack Online, the Trust’s ability to monitor and manage a safer, more efficient fleet has enabled it to achieve the Freight Transport Association’s Van Excellence accreditation.

“The FTA certification requires fleets to demonstrate they are effectively managing driver behaviour, so we can show exactly how we are using vehicle tracking to monitor and investigate speeding, harsh driving events and road collisions,” explains Walter Pawinski, facilities coordinator logistics and transport.

Pawinski’s team is also using the system’s historical reporting function to assist with enquiries and complaints – it was used to disprove a complaint that a passenger transport service was not arriving on time, while in another case, it proved that a driver was not at fault for a failed blood collection despite claims to the contrary.

The Trust is also using Ctrack Mobi2 – a real-time fleet management tool – to monitor vehicles that are operating out of hours and at weekends. This includes catering vehicles that collect and deliver meals to the surrounding hospitals seven days a week.

“We operate a number of essential and time-critical services, so it is important that we can see the whereabouts and status of our vehicles both historically and in real time,” says Pawinski.

“Using both hard-wired and self-installed vehicle tracking units, we have created a flexible and functional tracking solution that positively supports our logistics and transport operation.”