Matthias Lüfkens Joins TSE Consulting’s The Academy Conference

Business - 17 May 2017

TSE Consulting's The Academy is delighted
to welcome Matthias Lüfkens to present and deliver a masterclass during its
two-day conference held on June 7-8, 2017.

Matthias Lüfkens is the founder and lead
author of Twiplomacy, a study which looks at how international organisations
and governments use digital tools and platforms. Lüfkens leads the Digital
network of Burson-Marsteller across Europe, Middle-East and Africa (EMEA)
advising a wide range of Fortune 500 companies as well as non-profit
organisations on the use of social media.

Social media continues to change the way
people engage with organisations and consume information. In the modern day,
the effective use of social media represents a unique opportunity for sports
organisations to reach a truly global audience, and Lüfkens will be providing a
host of practical tips to help sports organisations ensure long-term engagement
rather than short-term viewership.

In a recent interview with The Academy,
Lüfkens provided some insight into his views on the current use of social media
by sports organisations and provided a glimpse of what participants of The
Academy will gain from his session at the conference.

The Academy (TA): Some experts claim that
social media is a must for sports organisations in today’s world. What are your
thoughts on this?

Matthias Lüfkens (ML): Social media
platforms have become an indispensable communication channel for organisations
in all industries. Many sports organisations have found that they are often the
best way to directly engage with their fans. But in my experience, whilst most
sports organisations have social media platforms, not all have a strong
presence, and this is the key to being successful. In The Academy, I will
provide practical example of what sports organisations should be doing, and what
they should not be doing, in order to establish this presence.

TA: In your opinion, what are the main
challenges faced by sports organisations when using social media?

ML: I see three main aspects. Firstly,
sports organisations may know what they want to accomplish and why, but often
they don’t have a carefully thought through social media strategy, meaning they
can’t plan and implement effectively. Secondly, there is a general perception
that managing social media is very time-consuming, and organisations often do
not value this above other aspects of their work. And thirdly, a very important
challenge sports entities face is finding the right balance in connecting with
a global audience on a personal level.

TA: You have a great deal of experience in
doing social media rankings. Using this experience, what helps sports
organisations to really stand out on social media?

ML: Many sports organisations already have
social media accounts and their focus therefore should simply be on activating
them in the right way. There are a number of ways this can happen, with even simple
things such as the use of videos, emojis and live streaming sessions having the
potential to make a huge impact. The emphasis on quality of content, as opposed
to just quantity, is also a key distinguishing factor. During The Academy, I
will provide an overview of what leads to an effective performance on social
media, before giving the participants an opportunity to try various practical
exercises.

TA: Practically, what do you think
participants in The Academy will be able to learn from your presentation, and
what will the group breakout exercises involve?

ML: In order to grow, sports organisations
need to activate their various audiences. By using this tool effectively,
organisations are able to stand out from the crowd and create awareness for the
impact you create. But in order to really get the most out of social media, you
have to catch the public’s eye and develop a robust and interactive audience
that is continuously growing. During this session, you will learn the necessary
tips that will give you the edge you need to stand out in the social sports
crowd.

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Matthias Lüfkens will be presenting at The
Academy 2017, a unique management conference dedicated to sports leaders from
around the world and across different sports who are looking to take themselves
and their organisation to the next level. The Academy will be held on June 7-8
in Lausanne, Switzerland, and is organised by TSE Consulting, an international
consulting firm specialised in the world of sport.

Don’t forget, The Academy is designed for a
limited number of participants, so click here to ensure your place now!

Click here to ensure your place now and
receive your special 10% discount as a Sportcal reader!

For more information on how The Academy
2017 could work best for you and your organisation, please contact: