Job cancelled - Veritas Backup Exec

This is a discussion on Job cancelled - Veritas Backup Exec ; We have Backup Exec 9.1 Build 1158.9 in Netware 6.5 SP4a server, all jobs
to log
are cancelled for this error:
NML##
##ERR##Error on HA:2 ID:4 LUN:0 QUANTUM SDLT600.
##ERR##
##ERR##SCSI bus timeouts can be caused by a media drive ...

We changed the SCSI cable and the SCSI card but the problem is still fixed.

The library haves two drives, this error ocurred in two drives randomly.

Best regards,

Teresa

Re: Job cancelled

Well, SCSI timeouts are generally caused by hardware related problems
so you should consider replacing the library and/or drives.

However, if you type LOAD CONFIG /ALL at the server console and post
back with a copy of sys:\system\config.txt I'll see if I can spot any
potential problems. Please remember to remove public ip addresses,
serial numbers and passwords before posting.

Re: Job cancelled

I don't see any obvious problems. However, the HCL
(http://support.veritas.com/docs/282348) does not list the SDLT600
drives that you are using. The only drives that are compatible with the
TLS-6000 series are:

DLT 7000
DLT 8000
SDLT 220
DLT 4000

So, you might want to consider changing these drives for the SDLT 220
for example.

If you haven't done so already, the firmware for the controller,
library and drives should be upgraded to the latest revision. Also,
NetWare 6.5 SP5 may help here as well.