Job Snapshot

Job Description

Job Title

Associate Program Manager

Job ID(Requisition ID):

3543

Job Summary Benchmark products and designs have been seen at the Olympics, the Super Bowl, and in Hollywood. America’s women and men in uniform count on our technical skills to help ensure our country remains safe and our work is part of many of the commercial aircraft seen crisscrossing the skies. Products we engineer live inside some of the world’s fastest computers and are saving lives every day in hospitals and surgical suites around the globe. Benchmark is a world-leading, top-10 EMS provider of integrated electronic manufacturing services with total revenues exceeding $2.5B and with employees in 7 countries on 3 continents offering everything from product development to regional PCB build – including system level assembly in the United States, Mexico, South America, Europe and Asia. We provide service to original equipment manufacturers (OEMs) of computers and related products for business enterprises, medical devices, industrial control equipment (which includes equipment for the aerospace and defense industry), testing and instrumentation products, and telecommunication equipment, including Benchmark offers customers comprehensive and integrated design and manufacturing services from initial product design to volume production including direct order fulfillment and post-deployment services. Our precision technology manufacturing capabilities complement our proven electronic manufacturing expertise by providing further vertical integration of critical mechanical components. These capabilities include precision machining, advanced metal joining, assembly and functional testing for multiple industries including medical, instrumentation, aerospace and semiconductor capital equipment. Benchmark can provide specialized engineering services, including product design, printed circuit board layout, prototyping, automation and test development. We believe that we have developed strengths in the manufacturing process for large, complex, high-density printed circuit boards as well as the ability to manufacture high and low volume products in regions such as China, Malaysia, Mexico, Romania and Thailand. These 2 Associate Program Managers will manage customers’ interface to achieve high customer satisfaction, profitable business relationships and sales growth with new and existing customers. Provides strong team leadership of the customers’ teams to ensure internal and external customers’ needs are met.

Essential Functions and Competencies

• Position performance may be measured from a combination of Corporate and Divisional Balanced Score Card Goals which will include but not limited to Financial Performance, Customer Satisfaction, Operational Excellence and Employee Focus. • Individual position performance goals may be specific to the position, business segment or as it related to an individual’s contribution or employment within the organization. Qualifications/ Education / Experience

• Assist in managing and leading customer team activities as primary day-to-day customer contact • Coordinate and maximize the use of company functions in support of customer requirements • Support new product introduction activity including cost, pricing and prototype activity • Work with customer(s), materials, and operations to manage build and delivery schedule • Provide customer forecast information to master scheduling and to management for revenue and manpower planning • Support quality, test, Engineering Change Order (ECO), materials and depot activity • Recover costs for ECO activity, Non-Recurring Expenses (NRE) and miscellaneous • Resolve excess/obsolete inventory issues • Assist in resolving Accounts Receivable (A/R) issues as required • Assist in preparation to negotiate, manage and update contracts • Communicate effectively with customer(s) and within factory • Lead, or assist in leading, business review meetings with BEI and customer • Seek additional sales opportunities within customer(s)

•1-3 years of program management experience required •ERP experience a must •Strong Business Acumen a must •24/7 Global Operations and/ or Manufacturing environment experience preferred •Lean/ Six Sigma experience a plus

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