hi, I have attempted over 10 times to attached this device to a wifi network. I have tried various different networks.

I currently use a Samsung Galaxy S5 (Android 6.0.1) with Yeelight App (version 2.3.09 ) and I'm based in the UK.

When attempting to add the device to my Yeelight app, the app will scan for wifi networks, I enter the password, then once the process reaches 100%, it will say "connection timeout". The password is correct.

Which server did you choose? China Mainland or Singapore? Do you have other Yeelight WiFi devices that connect successfully?Could you let us know your XiaoMi ID, so we can have a check on server side. Also, please check whether your Ceiling has connected to the router successfully.

Hi, any more news about the server in Singapore? Here from Germany the Singapore server reacts faster than Mainland China. By when do you think will the ceiling lamp be connectable from Singapore server? The lamp itself is really great!

You don't have to reinstall it. When you see connection lost issue, please:1. Check if it still connects to your router.2. Check if your remote controller is working.3. Refresh the device list and see it you can see the device online.

Your firmware is too old, I suspect it has some bugs that we already fixed (a DHCP issue). Please switch it back to China server and update the firmware or you can wait a week and we will release the new firmware on Singapore server.