Refund Policy

Refund Policy for Dream Websters Infotech pvt. Ltd.

If you require any more information or have any questions about our Terms of Service, please feel free to CONTACT US .

Overview

Our refund policy has been devised to define the situations under which Dream Websters Infotech Pvt.Ltd. will provide a refund, the procedure for claiming a refund and the responsibility of Dream Websters Infotech Pvt.Ltd. in circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.

Coverage & Scope

This policy does not have any application for companies which are not owned or controlled by Dream Websters Infotech Pvt.Ltd. or for persons not employed or managed by Dream Websters Infotech Pvt.Ltd.

Filing a Complaint

At Dream Websters Infotech Pvt.Ltd., we take every project with the final product in sight. It is as much our responsibility as the client’s. So, we believe that every effort should be made to reach a solution that is fully acceptable reciprocally in case of any situation where dissatisfaction related to services comes. Only when things are completely out of hand that refund should be considered.

Eligibility For Refund

At Dream Websters Infotech Pvt.Ltd. Every Project Is Important To Us And We Make Sure That We Handle Each Project With Utmost Care And Professionalism. Our Aim Is To Provide The Results As Per The Terms And Conditions Of The Proposal. However, Despite Every Measure If The Client Is Not Satisfied With The Results And Chooses To Go For The Dispute Resolution Process, We Consider Refund Requests As Per The Following Program In Which Our Services And Refund Policy Related To Each Service Is Very Clearly Listed:

Types of Refund on different services

Web / Graphic design/Android/IOS Developments

Full refund: In cases where the project has not been started or if the initial design style has not been approved. The Full Refund policy will initiate after receive the upfront payment date and will take 90 Days to refund the amount.

Partial refund: If there is a failure to deliver as per our delivery policy after the approval of the initial design style. The partial refund will be in proportion to the work completed.

No refunds: If the project has been completed and uploaded on the server.

Domain Transfer Charges 1650 INR

Logo design / brochure design

Full refund: In cases where the project has not been started or if the initial design style has not been approved.

Partial refund: If there is a failure to deliver as per our delivery policy after the approval of the initial design style. The partial refund will be in proportion to the work completed.

No refunds: If the project has been completed and uploaded on the server.

Web programming

Full refund: If the project has not been initiated.

There is an agreement for every web programming project. However, if there is no agreement and no clear discussion of refund policy, the following delivery policy will hold true.

Partial refund will be issued as per the judgement of the service provider if we fail to complete the project in accordance with the delivery policy and contract of agreement. The amount will be calculated by Dream Websters Infotech Pvt. Ltd. taking into account the proportion of the project completed and the proportion yet to be completed as per the pre-defined scope of the project.

Digital Marketing

Full refund: If the project has not been initiated on time.

Partial refund: It will be issued as per the judgement of the service provider if we fail to complete the project in accordance with the delivery policy and contract of agreement. The amount will be calculated by Dream Websters Infotech Pvt. Ltd. taking into account the proportion of the project completed and the proportion yet to be completed as per the pre-defined scope of the project.

No refunds: If the project has been completed and uploaded on the server.

Applicability Of The Delivery Policy

A project is not taken to be void unless the agreed upon payments are clear.

Refund policy is not applicable if the required information for the successful completion of the project is not given to us at proper time. If there is delay or failure in completion of the project due to improper communication from client, it cannot be attributed to Dream Websters Infotech Pvt.Ltd.

If the information provided by the client is incomplete and/or complete information regarding the project is not provided at the initiation of the project, Dream Websters Infotech Pvt.Ltd. is not liable to follow its delivery or refund commitments.

Even after cancellation, if client wants to continue the services as it is, Then Client has to bear the yearly renewal charges as per company policies or have to purchase the source code by providing copyright charges equivalent to the total project cost to Dream Websters Infotech Pvt.Ltd.

Processing Of Refunds

The partial refunds will be processed and mailed within 90 business days from the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by cheque, IMPS or cash and the full refunds will be processed and mailed within 45 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by cheque, IMPS or by cash.

Changes

Dream Websters Infotech Pvt.Ltd. may at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore requested to review this policy periodically. Your continued use of Dream Websters Infotech Pvt.Ltd. website (www.dreamwebsters.com) after any such amendments automatically implies your acceptance of the same thereof. For more information about our refund policies, please visit our website page Refund Policy Page or by contacting us on refund@dreamwebsters.com. If you have queries or suggestions regarding our refund policies kindly e–mail us at refund@dreamwebsters.com

About Us

Dream Websters Infotech Pvt. Ltd. is a website designing and digital marketing company having aptitude in the development field and in computerized promoting. We work with any size of business who are planning to profit from the limitless possible results.