Registrar’s FAQs

How do I obtain an unofficial transcript?

You can view and print your unofficial transcript online through your MyHACC, under the Registration/Records tab, under Student Records, select Request a Transcript, and click the View/Print My Unofficial Transcript link.

* If you are having trouble logging into your MyHACC, please contact the Registrar’s Office at 717-780-2373.

How do I request an official transcript?

Online - You can request an official transcript online through your MyHACC, under the Registration/Records tab, under Student Records, select Request a Transcript, and click the Request an Official Transcript link.
You can also go directly to the National Student Clearinghouse at: www.nationalstudentclearinghouse.org

Welcome Center - You can request your official transcript at any HACC - Welcome Center.
Our Welcome Center Staff will have you complete Official Transcript Request Form, containing your personal information and recipient address.They will assist you with processing your payment of cash, card, check, or money order for the official transcript fee.

Registrar’s Office - You can request your official transcript at the Office of the Registrar located on the Harrisburg Campus at the Ted Lick Administration Building, Room 105.

*Please be aware, the Office of the Registrar can ONLY process payments of a money order or check.

To request your official transcript you will need:

Your personal information (first, last name, date of birth, Social Security Number or HACCid, and contact information)

The correct recipient information for your future institution or employer

Official transcripts are $6.00 per copy. Unofficial transcripts are free and viewable online through your MyHACC.

Can I place an order now to be held for pending grades/graduation?

Yes. You can place your order and have your transcript held for pending grades/graduation.When you complete your order, please select “Hold for Grades” or “Hold for Degree”.

If you need your transcript held for both, please select “Hold for Degree.”

* Please be aware, if you are a dual-enrollment student, DO NOT order your transcript until all of your final grades are viewable on your unofficial transcript.

Can I pick up my transcript the same day that I request it?

Yes. You can pick-up your transcript the same day you have requested it.

If you request your transcript online through the National Student Clearinghouse, please select the delivery method as Pick Up.You can also request your transcript at any HACC - Welcome Center and mark it Hold for Pick Up on the Official Transcript Request Form.

*Please be aware, you MUST present a photo ID to pick up your official transcript.

Yes. Someone else may pick-up your official transcript, but an appropriate release MUST be completed to ensure the individual is authorized to pick-up your official transcript.

To comply with FERPA– Family Educational Rights and Privacy Act, we must ensure educational records are not improperly disclosed to third-parties without the written consent of the student.

When ordering your official transcript at a Welcome Center, please enter the name of the authorized person under, Please Send Transcript(s) field on the Official Transcript Request Form.

When ordering your official transcript on the National Student Clearinghouse, please call the Registrar’s Office at 717-780-2373 so we can assist you with the proper procedure for a third-party pick-up.

The authorized individual MUST provide a Photo ID to pick up your official transcripts at:

You can track you transcript order through the National Student Clearinghouse website.

Go to www.nationalstudentclearinghouse.org, under Order – Track- Verify, select Track Transcript. To view your transcript status, you will need your order number and the email address used to request your official transcript.

* Your order number can be found in the subject line of your automatic confirmation email from the National Student Clearinghouse.

How long will it take to receive my transcript?

Mail - If you request your transcript to be processed by mail, please anticipate your transcript to be processed and delivered within 4-5 business days.

Pick-up

Online - If you have requested your official transcript online through the National Student Clearinghouse, please wait until you have received the final, confirmation email; or call our Registrar’s Office at 717-780-2373, to confirm your transcript is ready for pick-up.

* Online requests may take 2-3 hours to process.If you have not received a confirmation within 24 hours, please contact our Registrar’s Office at 717-780-2373.

Welcome Center - If you have requested your official transcript at a HACC- Welcome Center, you may pick-up your transcript, between the hours of:

Please be aware, you MUST present a photo ID to pick up your official transcript.

Electronic PDF- If you request your official transcript, please anticipate your transcript to be processed and retrieved within 24 hours.

Can I attach another document to my official transcript request?

Yes, if your transcript is being processed by mail, you can attach another document to your official transcript. If you wish to have an attachment with your official transcript, please contact our Registrar’s Office at 717-780-2373 or at record@hacc.edu.

Can I obtain a transcript if I have a hold on my account?

A student cannot obtain a transcript if there is a financial obligation or if a hold exists on their account.This obligation must be resolved before a transcript can be released.

If you have a hold on your account, please contact our Student Account’s Office at 717-780-2378.

How do I log into MyHACC if I do not know my username or password?

Go to www.hacc.edu and at the top of the homepage, select MyHACC and select ClickHere to Login! under Current Students/Employees. The Central Authentication System login screen will appear, under the Username and Password, select Forgot Password. You will be prompted with your security questions to reset your password.

If you need further assistance, please contact our Welcome Center at 1-800-ABC-HACC.

* Alumni, if you are having issues logging into your MyHACC, please contact our Registrar’s Office at 717-780-2373.

How do I obtain my HACCid number?

You can obtain your HACCid number by calling our Registrar’s Office at 717-780-2373 or your campus Welcome Center at 1-800-ABC-HACC.