Why aren't my images appearing in my campaign
content or templates?

There are a few common reasons that your images
might not be showing up when you import your templates...

You have spaces in your image
or folder names - if you remove the spaces from your image
/ folder names, update your HTML to match and reimport
it, it should be fine. Some tools like MS Word and Publisher
very commonly create paths with spaces in them.

You are using background images
and testing in Outlook 07 / Gmail - these email programs
just don't support background images at all. Instead, you'll
want to use images in the actual HTML content. See our
CSS
support in email guide for details on what is and is
not supported.

Your zip file does not match
up with your HTML code. For example, your HTML page might
have something like this:

<img src="images/header.jpg>

In that case, you need to make sure that your zip file
contains both the actual 'images' folder, and inside
that, the header.jpg. If you just zip up the header.jpg,
when we unzip it your HTML is still looking for a folder
called 'images' which does not exist.

So check where your HTML page expects to find the images,
and make sure the zip file contents will match that.

Also, make sure you are actually using the zip
format, rather than an alternative compression method like
.rar files. Promothon only supports .zip files.