Wholesale VoIP services provide effective service and low-cost margins to small and medium sized businesses that need a carrier solution.

iCore Networks vs Conexiant

Compare iCore Networks vs Conexiant. Find out whether iCore Networks or Conexiant is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of iCore Networks and Conexiant and detailed analysis of the comparison can be found below.

User Ratings & Reviews

32 Reviews

2 Reviews

2.9

3.6

Overview:

iCore Networks is dedicated to providing their clients with business VoIP telecommunication systems that do more than traditional systems and cost much less. Targeting small and medium sized companies, iCore Networks brings your company the same...

Conexiant is a telecom company that provides services for VoIP wholesalers and small businesses that are interested in using wholesale VoIP products.

Wholesale VoIP Service with Conexiant

Provider Info

Website:

Headquater Country:

Founder Year: 2004

Website:

Headquater Country:

Founder Year: 1992

Plans Available*

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Users Average Rating

Recent User Reviews

Where do I start - The sales representatives are taught well. They will
manipulate you into thinking their product is great and will give you no
issues, but that's far from the truth. I heard their sales representative
present their product and while all seems to be on the leading edge of
technology, it really isn't. The company takes no responsibility for any of
their network issues, from outages or no service on your phones. Not only
will your phones only work 50% of the time (if that) but when submitting a
ticket for support, you have to go through their help desk first and getting
a response from someone on their technical side is a never ending cat and
mouse chase. That is, if you get someone to reply to you. Outages happen
every three or so weeks, sometimes less, causing your phones to go out every
so often.
So if you like paying for terrible service from tech reps who sound like they
hate their jobs and never actually having your phones or circuits work,
iCore/Vonage is great for you.
Please do yourself a favor and stay far away from this atrocious company.

Aliyah Simkin January 29th, 2016

Customer service completely SUCKS, both technical support and account management in response time and in solving the issues. The quickest I have had a "high priority" ticket fixed is 6 hours, and right now there is one that it has been 3 days and it is still not fixed. And I have had multiple techs working on the same ticket because I call in to get an update and they try and walk me through the same troubleshooting steps the tech before them had be do because they don't manage their ticket system well or the employees are just too lazy to enter in what they already had me try.<br />
The phone system they gave us (Polycom VX500) has had issue after issue rising after 6 months of use. One major issue happened that it was proven it was the phones before 1 year warranty expired, but they procrastinated getting new phone and then after the one year tried to give the excuse they weren't under warranty anymore. Horrid reviews of the phones were found online after this. Our network partially discounts at least once a week for at least 1 employee's workstation, and again they take forever to get it fixed.

As with many other VoIP providers, support is very poor. The issues "can't be replicated".... Eventually one just gives up.
We used them for some origination services because of their easy to use GUI but reliability of the service is very questionable. We experienced a number of outages and the company's management did not do anything to rectify the situation other than admitting "an error on their part". CDR was not working fo rthe better pasrt of a year. We ordered several DIDs that turned out not to be availible (previously assigned). This is certainly not a company that can handle the needs of a wholesale client.

SigmaVoIP July 21st, 2014

Best Features to name a few:
Easy to use portal - lot of providers portals are clunky
Geo-Redundant Pops/Proxies: Denver, L.A., Frankfurt, and Hong Kong - was told more coming soon
Excellent Customer Support - always freindly and helpful, and can be reached 24/7 - I can finally relax
Flexible pricing for Wholesalers - they were able to get me first class rates for my customers that want cheap rates, and have premium routes for my demanding customers that want quality
The only carrier to offer a real billing Solution - DTH billing
Dialer Friendly carrier - high or low ASR, they will take the traffic
International Carrier - premium and non-cli
FreeSwitch Friendly - their support knows FreeSwitch!!
Hosted Servers and PBXs - they will do custom solutions for High Availability, remote backup, remote voice recording, etc....
Secured VMs - the VMs I bought were FreePBX Asterisk based, and were properly patched and up to date with iptables
Multi-Alert 911 solution - this feature is cool, it will notify you by SMS if a customer dial 911 - no more crazy bills
IP Authentication - no user based authentication yet, but was told it is being added within a few weeks
Keep up the great work guys

*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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