Regardless of the mode of delivery, represent a guide to the
relative teaching time and student effort required to
successfully achieve a particular competency/module. This may
include not only scheduled classes or workplace visits but also
the amount of effort required to undertake, evaluate and
complete all assessment requirements, including any
non-classroom activities.

Pre-requisites and Co-requisites

No Pre-requisites

Course Description

This unit describes the performance outcomes, skills and knowledge required to organise learning to use an information or knowledge management system and to manage the use of the system.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBINM501A Manage an information or knowledge management system

Element:

1. Organise learning to use information or knowledge management system

Performance Criteria:

.

Element:

2. Manage use of information or knowledge management system

Performance Criteria:

.

Element:

3. Review use of information or knowledge management system

Performance Criteria:

.

Learning Outcomes

Details of Learning Activities

This unit applies to managers who have responsibility for seeing that key information and corporate knowledge are retained, accessible to others and improve business outcomes.
The unit does not address the requirement to select the technical system (software or hardware), which is seen as the role of an information technology specialist, although in some smaller organisations this may be a part of the manager’s role.

Analysis of the strengths and weaknesses of information or knowledge management system/s and evaluation of suitability for a particular work or organisational context

Class Participation and performance 20%

Class exercises 30%

Knowledge of relevant legislation, codes of practice and national standards.

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
• assessment of written reports reviewing and evaluating information or knowledge management systems
• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
• observation of presentations
• oral or written questioning to assess knowledge of relevant organisational policies and procedures
• review of identified learning needs personnel and stakeholders regarding the information or knowledge management system
• evaluation of monitoring and documentation about the effectiveness of learning activities
• analysis documentation reporting on the strengths and limitations of the system
• review of recommendations made for improvements to the system, policy or work practices.