About Me

Sitting at the intersection of Facilitation, User Experience, Innovation & Design, I have spent the better part of the last 20 years working with organizations to define, design and develop strategies or solutions to fit their organization’s challenges and then implement them. I’ve worked with organizations from small sole-proprietorships up to some of the largest organizations within Canada, across a broad range of industries.

I currently lead Technology Experience Strategy where I'm helping redefine how we deliver IT services & technologies to employees at a major Canadian bank, a proud father of two boys and an avid photographer.

[Read] Sean Howard’s take on Mind State Messaging…

Today he posted his “half” of the conversation on his blog, craphammer.ca, in a post entitled “Modeling the Role of Communications“. He delves into his thoughts on the subject and it’s a great companion read to my original post.