Wednesday, October 7, 2015

When we launched in 2010, our debut collection featured 27 pairs of eyeglasses and one monocle--a handsome tortoiseshell model named after Colonel Mustard. Despite dismal sales and growth prospects that roughly equal zero, the monocle has remained in rotation ever since.
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But that's exactly why I love it. Nobody expects to stumble across a monocle while shopping in 2013. We have a showroom right inside our office headquarters in New York, and one of my favorite things to do is catch sight of customers discovering the monocle.

Q - What has been the most surprising insight/development you have found?
A - Warby Parker sells a monocle and it has an extremely high conversion rate. Most people who order this in their Home Try-On boxes end up purchasing it. Conversion is so high that we had to tweak our basket analysis algorithm specifically to account for it.