We use cookies to give you the best possible online experience. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. See our cookie policy for more information on cookies and how to manage them.

Investment bond

Endowment Maturity Option

What is an investment bond?

An investment bond lets you invest a lump sum for the long-term. With a range of funds to choose from, you can invest in a variety of funds to suit your investment aims and attitude to risk.

The value of any investment fund can go down as well as up and you may not get back what you paid in. To help protect some or all of your money, we have a variety of guaranteed funds for you to choose from.

If you have any queries or need information, talk to a member of our team by calling 0800 092 2436.

If you want financial advice, please contact your Financial Adviser. If you don't have a Financial Adviser you can find one via www.unbiased.co.uk.

More information

How to apply

We can't automatically transfer the money into an investment bond. So, once you've received your maturity options pack and are sure the bond is right for you, you need to:

Step 1 Complete the payment release form

Complete each section on the payment release form

Checklist

Complete each section of the form:

Section 1 asks for one item of evidence so we can identify and pay the correct person.

Section 2 asks you to confirm the details of where we need to pay your maturity money.

Section 3 requests a copy of the original policy documents or other official document to prove you own the policy. If you are unable to send any of these documents, please tick the box in this section and read the promise statement.

Section 4 asks for the policyholder/trustee declaration(s). You must tick one box in each of the sections 4a to 4d and send in any relevant documentation.

Section 5 asks for your contact details in case we need to confirm anything with you.

Section 6 is for information only, confirming the next steps after sending your completed form back.

Sign and date the form.

Make sure that all other involved parties sign and date the form.

Include all the documents we have asked to see.

Related frequently asked questions

What documentation do I need to send you?

Your original policy document

We ask you for the policy document as it helps us verify your claim to the money from the endowment. If you have lost the policy document, please read the indemnity wording in section 3 of the Payment Release form and sign the form.

Proof of your bank account

As we can only pay into an account belonging to the policyholder, we must see evidence of this even if we've been taking premiums from this account. We'll accept:

A blank cancelled cheque, (blank cheque with the word void written across it and a line diagonally across the width of the cheque)

A paying-in slip

A certificate of verification of identity from your financial adviser

Proof of your identity

If you live abroad, we will ask you for proof of your identity. We will accept one of these items:

A current passport

A current driving licence

A current national ID card

A current benefit book

A current tax year HMRC coding document

We'll also ask for:

A recent bank or building society statement

A recent utility bill

Why do you need to see proof of my identity?

Under current legislation, we must verify your identity before we pay out any money. This helps to protect against fraud and also makes sure that we only pay the person who is entitled to the money.

What happens if my policy is held under trust?

If the policy is held under trust, we need all the trustees to sign the Endowment maturity form. We might also need further identification. If this is the case, we'll contact you. We will then pay one or more of the trustees or a solicitor acting on behalf of the trustees. The trustees or the solicitor will distribute the money as stipulated by the trust.

What happens if my policy is assigned to another person or company?

If your policy is assigned to another person or company, we will pay the money to the assignee. If your policy is no longer assigned to another person or company, you should prove that by sending us one of these items:

The Deed of Assignment, which must:

Be reassigned to you

Quote the policy number being reassigned

Be dated

Be signed by an authorised company signatory and carry their company stamp

Be either an original or a certified copy

A Deed of Reassignment

An original letter of no further interest from the company concerned with an inked signature. We can't accept copies or faxes of the letter.

Step 2 Send us the forms

Send the completed documents, along with your original policy documents, back to us in the prepaid envelope provided at least two weeks before your policy is due to mature. That way we can quickly sort out your request when your policy matures.

Related frequently asked questions

When will you pay out the money?

We will pay out your maturity money when your policy matures, assuming we have received all the documentation and proof of identity we have asked to see. In some instances, it may take three to five working days for a direct credit payment to your bank account to clear.

If your policy is held under trust, you should contact the trustees and ask them to sign the declaration in section 3 of the payment release form.

What happens if I don't return my form on time or documents are missing?

We can't release your money until we receive your instructions plus all the supporting evidence we ask for.

Step 3 Get advice before applying

Phone us on 0800 092 2436 to ask for information about an investment bond.

You should talk to your financial adviser before making a decision. If you don't have a financial adviser you can find one at www.unbiased.co.uk.

Contact us

For information call us on:

0800 092 2436

Monday to Friday

9am - 5pm

If you want financial advice, please contact your Financial Adviser. If you don't have a Financial Adviser you can find one via www.unbiased.co.uk.