In order to %1$slearn poker%2$s and receive %1$sfree poker money%2$s, you need to activate JavaScript in your browser.

This site uses cookies to improve your browsing experience. By continuing to browse the website, you accept such cookies. For more details and to change your settings, see our Cookie Policy and Privacy Policy. Close

ID upload problems

Ive been having constant problems trying to upload my ID check. Ive been encountering a #16 issue and it says that I am having a login issue even though Im logged in and everything else seems to be working fine. Whats going on?

Originally posted by johollieo42
right but thats the exact same info that is on your upload page. my problem is that the upload isnt saving my pics when it uploads them and giving a #16 error as I described above.

Hey there again,

Have you tried to perform this with another browser? I'm just wondering it might be a cookie issue or simply missing flash?

Thanks! Apparently your system doesnt like Opera. My pics uploaded great using Chrome.

On a side note, Im a resident of Georgia but Im an American Ex-Pat. I dont have a set address because of the nature of my work Im not anywhere longer than two or three months. The pics I uploaded were of my American passport, will this cause problems with my confirmation?

being an american should only cause problems if you are currently residing in USA where there are legal issues regarding online poker. did you send current proof of address/billing which isn't in the States? if yes, then i think it should be fine.