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Recommended Services

Duration:
Valid for 3 years starting from the purchase date of your Toshiba product

Service Description:
Secure your technology investment in the long term with an international Warranty Extension. This Service extends the standard warranty of your Toshiba product and expands your EMEA warranty to an international one.

Features:

• Extends your standard warranty

• Toshiba original service parts and labour covered

• Worldwide coverage

Purchase Period:
Service can be purchased within 1 year of procurement of your Toshiba product

Duration:
Valid for 3 years starting from the purchase date of your Toshiba product

Service Description:
With the Gold On-site Repair, Next Business Day Response Service a Toshiba Certified Engineer will be dispatched to your location, in many countries within the next business day (cut-off time for service case logging: 3 p.m.). In case the service part can easily be replaced by yourself, you can decide if the service part should be sent to you for self-repair instead.

Features:

• On-site Repair

• Next Business Day Response (depending on country)

• Toshiba certified engineer

• Warranty Extension

• Toshiba original service parts and labour covered

Purchase Period:
Service can be purchased within 90 days of the procurement of your Toshiba product

Duration:
Valid for 3 years starting from the purchase date of the licence

Service Description:
Keep an eye on all your Toshiba assets in no time and with zero effort with the Toshiba Business Support Portal. Within this customised platform you get a detailed overview of all your registered assets. Also, you can download drivers to ensure optimum performance or log service cases and see their status online.

Duration:
Valid for 3 years starting from the purchase date of your Toshiba product

Service Description:
The Toshiba Platinum Support Service includes an exclusive blend of services aimed at managing disruptions in the quickest and most efficient way. Should a device become in need of repair, you will get an immediate response to solve the issue and if required, a Toshiba certified professional will be dispatched to your location, in many countries within the next business day. This Service further includes a Hard Drive Retention Service, a dedicated Account Manager and a personalised Support Portal, enabling you to keep track of all your mobile assets.

Features:

• On-site Repair

• Next Business Day Response (depending on country)

• Toshiba certified engineer

• Hard Drive Retention Service

• Business Support Portal License

• VIP Support Centre

• Service Account Manager

• Monthly Performance Reports

• Warranty Extension

• Toshiba original service parts and labour covered

Purchase Period:
Service can be purchased within 90 days of the procurement of your Toshiba product

Duration:
Valid for 3 years starting from the purchase date of your Toshiba product

Service Description:
Insure your Toshiba product against unintentional damages such as electrical surges, accidental breakage, drops or liquid spills and avoid unplanned disruption to your business. We will repair your product with no additional costs and ensure a quick return to productivity.

Features:

• Includes accidental damages that are not covered by your Standard Warranty

Purchase Period:
Service can be purchased within 90 days of the procurement of your Toshiba product