First Looks and Final Design Boards must respond to the customer’s brief (including but not limited to the client budget).

In the event of non-compliant submissions, the customer has the right to request a new compliant First Look or Final Design Board as applicable or a change of designer in which case, payment for the package will be rechanneled to the new designer.

All product recommendations must be available to purchase online immediately.

The optimal size for a design board is:

File width: 1040px
File height: 650px

Non-compliance

Failure to comply with the Minimum Design Standards can result in the removal of your designs, suspension of your account and in some cases, deactivation. We may also withhold, cancel or reverse payments to you where we believe your designs are in violation of these standards.

Milray Park reserves the right to deem the general quality of a submission to be unacceptable and therefore non-compliant with these standards.

As a guideline, we define an acceptable quality of submission to be:

Highly professional

Use of best professional and creative efforts and skills

Meets the brief

Suitable for the client purpose and preferences

Note that in addition to the Minimum Design Standards, the Milray Park User Agreement details your rights and responsibilities when using our service.

Customer complaints procedure

Our goal is to create a high quality, fun, professional and inspiring marketplace for high quality design.

If you think your design does not meet the Minimum Design Standards, please let us know and we will try our best to find a solution to get you a design that you are delighted with.