Customer Service

Shipping | How does it work?

Delivery Charge

We've tried to keep the delivery cost as simple for our customers as possible. You can work out how much delivery cost you can expect to pay by using the schedule below:- FREE DELIVERY when your total cart value is $150 more. - If your total cart value is less than $150, you will be charged a flat $10 delivery fee (this applies to all apparel and/or homewares goods).- FREE DELIVERY in selected promotional periods.

Delivery Coverage

Harris Scarfe uses Australia Post for the fulfillment of our phone and online orders. We only deliver to addresses that receive postal service from Australia Post within Australia. If you are unsure, please feel free to contact the fulfilment team on 1300 304 505 Mon- Fri 9:30am – 5:30pm EST.

Delivery Schedule & Stock

Provided that items in your order are in-stock and payment has been cleared, you will receive your order within 2-8 working days. In the situation where a product is not in stock, our fulfillment team will arrange the stock and in this event, delivery may be greater than 8 work days.

Delivery time will vary depending on your location.

Online orders are sold on a strictly limited stock basis.

Receiving your order

If no one is home when delivery is made, the Australia Post driver will leave a delivery note indicating the parcel needs to be picked up from your local Australia Post office.

Alternate delivery addresses

You have the option to send your items to a different delivery address as your billing address. For example, if you’re not available to collect your order at home, we can send your order to a nominated work address instead. However, for your protection, we require that the billing address be the same address as the address that is registered with your credit card.