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haircare

We've thought hard for hair and developed a shampoo & conditioner to suit every hair type.

All O&M Shampoos and Conditioners are especially formulated for colored hair and are designed to guard against color fade with inbuilt UV Protection.

Leaving out harsh chemicals including Parabens, MIT and Triclosan, we've replaced them with natural native actives from O&M's birthplace of Australia. Sourced from diverse geographical locations from the desert to the ocean, these Australian native actives deliver many benefits while nourishing and protecting the hair. Each O&M Shampoo has its own graphic colored cap to help make selecting the right one simple.

WHAT'S NOT INCLUDED

Here are some of the 'everyday' chemicals we've left out of our haircare and styling products. For some the science isn't yet final on whether these substances are cause for concern but if we can find effective alternatives, then where's the harm?

Phthalates - Cling to the hair to give it fragrance and also gives hair product such as gels more staying power. Exposure to phthalates in pregnant women can cause harm during critical periods of a child's development.

Sulfates - Are used to clean the hair of its natural oils leaving the hair feeling dry and looking matte. Denatures skin proteins and largely effects people with contact dermatitis.

Parabens - Have antifungal and antibacterial properties that act as a preservative for maintaining freshness and longer product shelf life. One of the leading chemicals that can cause skin irritation and contact dermatitis.

Propylene Glycol - Used to bind many haircare products together and retain moisture content not only on the hair but also in packaging. Propylene glycol has been linked to causing headaches, backaches and kidney problems.

M.I.T. - Methylisothiazolinone prevents bacteria. Due to the high exposure to the scalp through haircare, MIT in hair products greatly damages skin cells, causing itching, flaking and soreness on the scalp.

Triciosan - Another chemical that is used to kill bacteria on the hair. Triclosan's manufacturing process can also create dioxin, a powerful hormone disrupter that can have long term health effects.

Terms & Conditions

These are the terms of use (“Terms of Use”) for your use of services or features on the Original & Mineral (“O&M”) site (“Site”) as well as any other sites that we may own or control, now or from time to time in the future. These Terms of Use will govern any such additional sites, products or services, regardless of when added. Likewise, these Terms of Use apply with such further interaction that may take place on third party sites such as www.facebook.com, www.twitter.com, www.youtube.com (“Third Party Sites”). Such Third Party Sites may also be subject to additional rules and guidelines. You thus should check the rules posted on such Third Party Sites.

By using the Site, you signify your agreement to these Terms of Use and our Privacy Policy, irrespective of whether or not you have read them. If you do not agree with any of these, you should not use our Site.

We reserve the right to change or modify any of the terms and conditions contained in the Terms of Use, from time to time at any time, without notice, and in our sole discretion. If we decide to change these Terms of Use, we will post a new version on the Site and update the date set forth below. Your continued use of the Site following posting of any changes or modifications constitutes your acceptance of such changes or modifications. You should frequently review these Terms of Use (and the applicable date), to understand the terms and conditions that apply to your use of the Site.

Product Information
All prices displayed on the Site are quoted in U.S. Dollars and are valid and effective only in the United States. All material and information presented is intended to be used for personal educational or informational purposes only. The statements made about products have not been evaluated by the U.S. Food and Drug Administration and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic or other adverse reactions. Use of the Site is not meant to serve as a substitute for professional medical advice. The products available on the Site are for your personal use only. You may not sell or resell any products you purchase or otherwise receive.

Disclaimer
O&M IS PROVIDING THE SITE AND THE CONTENT CONTAINED THEREIN ON AN “AS-IS” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THE SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, O&M DISCLAIM ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, O&M DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE SITE OR THE INTERACTIVE SERVICES IS ACCURATE, COMPLETE OR CURRENT.

O&M WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.

Indemnification
You agree to defend, indemnify and hold harmless O&M (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), from all claims, demands, losses, liabilities, costs, expenses, obligations and damages of every kind and nature, known and unknown, including reasonable legal fees, arising out of: (a) your use of and access to the Site; and (b) your violation of any term of these Terms of Use. This indemnification obligation will survive the termination of these Terms of Use and your use of the Site.

Applicable Law
The Site is created and controlled by O&M and/or SASI in the State of New Jersey, U.S.A. As such, the laws of the State of New Jersey will govern these Terms of Use, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to the Site and these Terms of Use at any time.

Our Address
SASI USA LLC
PO Box 693
Parlin, New Jersey 08859

Fraud Protection Program
We reserve the right to refuse to process an order at any time due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our Customer Service department may call you at the phone number you provided (or use your email address) to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

Applicable Law
We reserve the right to refuse to process an order at any time due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our Customer Service department may call you at the phone number you provided (or use your email address) to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

General
Any claim or dispute between you and O&M that arises in whole or in part from the Site shall be decided exclusively in the Federal Courts located in New Jersey, USA. If any provision of these Terms of Use is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

Shipping

COSTS AND DELIVERY SCHEDULE

Business Days: Monday – Friday, excluding federal holidays within the United States.

Processing Time: Orders received between Monday and Friday are usually processed by the end of next business day. Orders received on Saturday are usually processed by the end of Tuesday and Sunday are usually processed by end of day Wednesday.

Hazardous Materials
Certain items considered Hazardous Materials (HAZMAT) including aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, nail polish remover, nail polish etc.) are required by the U.S. Department of Transportation to be shipped by Ground-only transport, due to air transport restrictions and regulations. For these shipments, we recommend UPS Ground at $7.95.

See the map below for the number of business days in transit for UPS ground packages shipped within the 50 states.

RETURNS/EXCHANGES

The SASI/Original & Mineral team is always committed to your full and total satisfaction. If for any reason you are not completely satisfied with your online purchase, simply return the unused portion to us and we will be happy to credit your account for the purchase amount or exchange the item(s) for another product of equal or lesser value of your choosing.

Please email us at customerservice@originalmineral.com to receive a Return Authorization Number (RAN) carefully pack your item to avoid damage in transit and return it to:

SASI USA LLC.
3 Fitzgerald Ave.
Monroe, NJ 08831

Please include your original invoice along with noting: (1) the return authorization number (2) the reason for your return; and (3) your request for either a credit or an alternate item(s).

For your protection and to ensure prompt delivery, it is recommended that you send your return via an insured method which can be tracked in the case of loss. Return shipping fees are not refundable.

In the case of damaged items, please contact us immediately at customerservice@originalmineral.com for assistance. When your order arrives, please inspect the carton for any damage that may have occurred during transit. Should damage have occurred during shipment, please contact us immediately and retain the shipping box, packing materials and the damaged items for inspection.

We always endeavor to process your return or exchange promptly:

Most returns are processed within 3-5 business days of our receipt;

Most exchanges are processed within 7-10 business days of receipt and are shipped via standard shipping service. Transit time for such packages is usually 5-7 business days from the time of shipping. We typically send an email confirming our receipt and the processing of your return.

Please note – only products purchased via our online site may be returned for refund or exchange

As always, it is our mission to make both the purchase and use of our products a wonderful experience.

Returns Policy – updated February 9, 2016

Privacy Policy

Your privacy is extremely important to us. To better protect your privacy, we provide this notice explaining our online information practices and procedures. This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from you via our website (the “Site”). This privacy policy applies to the Site and all products that we offer.

Personal identification information
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. In connection with placing an order, you may be asked for, as appropriate, your name, email address, mailing address, phone number and credit card information. You may, however, visit our Site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. Users of our site can always refuse to supply personal identification information, except that it may prevent them from making purchases via the Site.

How we use collected information
We collect and use personal information for the following purposes:

• To process transactions
We may use the information users of our Site provide about themselves when placing an order solely to provide service to that order. We do not share this information with outside parties except to the extent necessary to fill the order and provide the requested service.

• To send periodic emails
The email address that you might provide for order processing will only be used to send information and updates pertaining to that order. It may also be used to respond to inquiries, and/or other requests or questions.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and users happen over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information
We do not sell, trade, or rent personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy
We reserve the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage those who use our Site to frequently check this page for any changes about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us using the information posted on our “contact” page.