Landlords must join redress scheme

Landlords will be legally required to join a landlord redress scheme or face a £5,000 fine, the Housing Secretary James Brokenshire has announced.

The new ‘Housing Complaints Resolution Service‘ will be a single housing complaints service for all residents, including renters and homeowners.

The Government say it will make it easier for people to claim compensation when it is owed.

Currently landlords in the private rented sector do not have to register with a complaints system.

Communities Secretary James Brokenshire said: “The proposals I have announced will help ensure all residents are able to access help when they need it, so disputes can be resolved faster, and people can get compensation where it’s owed.”

It has been a requirement for all letting and managing agents in England to become a member of a redress scheme since October 2014.

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