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Over 144 reviews forConway Travel Agents from people just like you.

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no longer has any "brick and mortar" locations therefore I could not use the locatoin here. I had a certificate for CWT and an" ...More 800 number was provided which I used in Grand Rapids where they indeed gave me good service.
To my knowledge all

is now on-line or to a call-in center.

-Robin S.

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Adventure Company organized this trip, from the airline tickets, to all accommodations, meals, guide, park fees. AAC was very attentive" ...More to our needs, answered every question prior to the trip, sent very valuable guide books, and travel journals. Provided backpack/

, caps, document folder. The accommodations were excellent, as was the food, and the hospitality of the staff. Our guide throughout the entire trip could answer all of our questions, and accommodated any request we had. We felt the price was more than fair for the level of service we received, and comparable or better to other agencies we check prior to booking. This company is nearby in Ft.

, so I could go into their office with a question and meet with my trip planner in person, something I wouldn't have been able to do with so many other agencies I looked at in this country and in

Complaint Resolution

Local Articles in Conway

Some people’s idea of a great vacation is to throw the map out the window and just get in the car and go. For most, though, it requires research and planning to find affordable vacation deals that promise a fun and safe time away from home. Purchasing a vacation package helps you do the homework on your destination getaway and often means you're getting a better deal.

Angie's Answers

Air Blue Heating and Cooling can be reached by phone at 847-947-8331 or by email at patty@airblueinc.com.

I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're open weekdays from 8:00 am - 9:00 pm and Saturdays 8:00 am - 5:00 pm ET.

Ooh - BAD timing for travel to Hawaii - and if not booked by now you probably just about have to have a travel agent. Good thing this is just the honeymoon and not the wedding, if you are booking now - so an agent will be even more important to you in this case, though I guess you might get a decent deal with an airline-sponsored package deal for two as well, if any are still available.

My experience - a good travel agent is worth their weight in gold - we give ours a thank-you gift each year. We have one that charges $35 a person fee for all but extensive foreign travel packages (they make most of their money off booking commissions). We use her for all travel except simple mileage-plan-paid there-and-back trips when there is no rental car or motel involved, because when she does the booking she generally saves us about $25-50/day just on rental car and hotel/motel. For instance, on one Disney World trip we were able to take the 4 in the family PLUS our kid's two best friends for about 5 days there, staying on-property with preferred passes, for the same amount as just the normal two adult cost - a thousand plus in savings. We can go online and see zero mileage or discount seats available for an entire week - yet she is able to get us seats on the day we want in most cases, or at worst one day away, and almost always on mileage even though the airlines themselves say no mileage seats are available - including at high travel periods.

Of course, you need a conscientious one with lots of experience who knows the system ins and outs, and preferably running on the Sabre reservation system because it shows a lot more than competing systems and makes finding alternative booking easier, as I understand it.

Using a travel agency (preferably one with several people working there and 24-hour emergency service) also gives you a firm point of contact to solve any problems or rescheduling - we have had 10 minute rebooking several times when a flight was cancelled - generally before the airline even got around to starting to help passengers get on other flights, and an agent carries a LOT more weight with rental car agencies or hotels or airlines than you do if the reservation is screwed up by them. Oh, and our agent always gets us a free car upgrade too - typically jumped up 2 grades at no extra charge.

Don't leave it ALL to the agent - give a synopsis of what type of lodging and seating and such you want and things you want to visit, then let him/her come back with a concept plan for approval modification, then to a hold reservation for your approval - typically an agent can put a "hold" on reservations for 24-48 hours for your approval, though that does require you stay on top of your eMail to respond back with OK or not in time to allow cancelling or confirming the reservation within that timeframe.

Travel Agency reviews in Conway

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The trip was with the tour company, Globus. They did a wonderful job. We would use them again.

at

was a very attentive travel agent. She took care of everything from airline reservations, to hotel, to extra tours and special requests. She even met me in person to deliver the travel documents to me ...More in person.
I would highly recommend her to anyone wanting to travel to Europe.

”

- Wendy C.

A

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“

Picture a family of eight people ranging in age from 23 to 87 needing to travel internationally. I was chosen to organize this adventure and I don't even like to travel. To keep from having a nervous breakdown I pulled up Angies list and found the perfect answer to all my concerns.

quickly put me at ease and worked closely ...More with me to solve multiple issues such as the best flights and hotels for our particular needs. You can imagine trying to find the right balance for eight people some of whom are very active and some who would need wheelchair assistance with the airlines and airports.

listened carefully to all of our needs and arranged all of the details. She answered emails and phone calls quickly and walked me through every step with patience and a delightful sense of humor. Once the trip began it was a relief to find everything went just as easy as she had promised. We did have some lost baggage problems on our way home but that certainly was not her fault and she has been helpful in resolving the problem. Boy, am I glad I purchased flight insurance! My family was so grateful that I had handled the trip arrangements that I was called "The Logisticator" but honesty makes me admit

did all the work so I hereby pass the title on to her. She is a "logisticator" without equal. ”

- Christine A.

A

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“

De Crisce of

has been my travel agent for the past ten years. She is extremely experienced and knowledgeable. She is very good at anticipating problems and always follows up. Even though we were strangers when we met, she's always treated her clients like family and dedicates her self to providing ...More the best travel experience possible. It's like having a guardian angel.”

- Frank M.

F

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The whole process was a disaster. In order to complete the booking, I had to create an account and be verified by

. The website itself was full of bugs and glitches. I ended up with 3 different emails associated with my account, and 2 completely different accounts, none by my doing. I use an

.com email ...More primarily, I used this to set up the original login. This must be verified, and when I clicked to verify this email address, a completely new icloud.com account was set up, but I did not realize this until I was on the phone with customer service. In addition, there was a gmail account that popped up after I used this to try to verify my identity.
As if the email situation wasn't bad enough, the identity verification was the most disturbing thing about this experience. You have to answer security questions, such as where you lived 35 years ago, and enter the last 4 digits of your social security number. You then have to be verified using Facebook, Gmail, or LinkedIn. There is an option to upload a 5 or 10 minute ridiculous video of you talking on camera, but this was not an option as I had no webcam on my computer. You have to enter the passwords for each of these, and I had to enter all 3 with all the problems. I entered my Facebook email and password, but the system froze, and I was not verified. But this was not apparent, I received some email telling my the process was not complete. I tried again to enter my Facebook information, but the system was not working. I then entered my Gmail address with my password, but the system said there was not enough information to verify me. I still have no idea what that means. I then entered my LinkedIn account and password, and this verified me. But in looking on the website, there were no 'transactions' listed, so I call customer service. After quite a few minutes, we discovered that I had 2 accounts, and I was not verified on the icloud.com account. SO I HAD TO GO THROUGH THE WHOLE VERIFICATION PROCESS AGAIN. And even after all this, once my transaction was complete, I was told that this would not show up on the transaction page, even though it seemed that it would. I was informed all the information was in an email that was sent. Which, to me, just added to the confusion.
In total, I talked on the phone for between 35 and 40 minutes to sort all of this out. The woman was very nice, but never took any responsibility for the mess. She stated that , 'someone must have entered the icloud.com email address.' She was nicely implying that I had contributed to the confusion. The situation is ongoing, but I have yet to be contacted by a manager to address the situation after 3 conversations. I could not find the phone number for this organization on the website after I created an account, I found the number on the Better Business Bureau website when I searched for other complaints. Without this number, the situation would have been even worse, and I have no idea how long it would have taken to complete the process with the 3 different email addresses making things incredibly confusing. I continue to be absolutely dumbfounded that this organization asks for secure passwords for private information, just to book a house.”

- Rodney W.

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We arrived at 10:00 in the morning even though it was

and threatening severe weather. So, after the paperwork was done, we waited until about 12:30 to begin the jump process. I'm glad we waited because our jump was in a beautifully clear sky, with just enough cloud cover to experience "touching the clouds." ...More The instruction was clear and succinct. My instructor,

was pleasant, kind, patient and easy to learn from. I also hired a videographer ($125).

did a wonderful job chronicling the event on video.

clearly understands that, especially for the beginner (like me), this event is for us. They do everything they can to make this event special for the skydiver. After the jump, our video and

were ready in about 15 minutes. A marvelous company!! I will definitely be back...with friends and family!”

- Janice K.

A

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I have been staying here while I was moving. While I was staying there the phone service was down at no fault to them. It was a little inconvenient. The general manger,

, has been extremely nice and courteous during this process. Went above and beyond what I expected. Outstanding customer service.”

- Mary A. S.

F

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“

Do not used this person as a travel agent unless you want to

your money. Many customers from the

area have used this company in the past but the past years the owner kept all the money collected for future trips and no one got refunds. She owes people thousands of dollars so filed for bankruptcy then ...More opened another company under a different name.
BEWARE”

- Judith C.

A

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I had a family member out of State pass away and my son and I had to go to the funeral. We booked the flight one day and had to come back two days later. We wanted a round trip- none stop from Detroit to Maryland. We wanted to have may be one stop over to save some money but we couldn't. I am leaving Detroit to go to Maryland and the one stop over ...More was in Atlanta- if you know you Geography, that is just annoying. It cost $923 for one ticket, none stop, Tuesday through Thursday. Other than the price-that is the only issue I have with them. I like Delta and have always flown Delta.”