Moonstone Necklace-Captured Gleam

Description

Moonstone is considered to have the blessings from the Roman goddess of the moon, named Diana, who is also the protector of the wildlife, especially in the night. Always have Diana's hand on you as a protective layer of love and support by wearing this moonstone necklace as much as you can. The night is not always full of stars and beautiful landscapes; sometimes it can have dark energy lurking around, this is the time moonstone will be of high importance.

Returns

Q. Can I return/exchange the jewelry?A. If you are not 100% satisfied with the product you have received, you can return/exchange it within 15 days of receiving the order. The only condition is that the product should be in the same state as you received it.

Q. How much refund do I get in the Product Returns?A. You will receive full refund against your return, excluding shipping charges (if any).

Q. How do I return/exchange the product?A. If you decide to return the product for any reason, you may send us an email at info@gemstonesilverjewelry.us along with the photo of the product received. Let us know if you cannot send an image for the product received. Once acknowledged by us, you can initiate the return process by sending it at Gemstone Silver Jewelry. Com LLC P.O. BOX 30430 LAS VEGAS, NEVADA 89173-0430 and share the tracking number on email.

Please note that the return shipping will be borne by you in the case of product returns.

As soon as we receive the product, it will pass through our inspection team. Any wear and tear, alteration, resizing, or any other changes to the returned product will make it fail the inspection and the product will be shipped back to you. Please note the inspection team may take upto 7 days to complete and send the report back to you.

Q. Will I be charged for shipping in case of Product Exchanges?A. Don’t worry, we will cover the return shipping cost in case of product exchange. And, it would get settled at the time of sending the exchanged product.

Q. When will I receive the refund?A. Once product inspection is completed, we will initiate a refund within 15 days.

Q. Does my product hold a WARRANTY?A. Every piece of Jewelry has a 1 month (30 days) warranty. If any item is unintentionally damaged, it would get replaced by a new one. You may also exchange to a lesser value item and the difference would get adjusted / refunded.

PROMOTIONAL ITEMS:If your purchase was accompanied by a promotional item, you need to return that item too, in order to receive full refund. This is not required in case of exchange.For any queries regarding our product, shipping & returns, kindly contact us at info@gemstonesilverjewelry.us.

Care

CARE INSTRUCTIONS FOR STERLING SILVER/ PLATED JEWELRY
Keep you Bohemian Moonstone jewelry as shiny as a new piece always by following these few steps:-
⇨ Keep your jewelry in a box/pouch to prevent it from natural sunlight and excessive heat.
⇨ Jewelry should be avoided while swimming in chlorinated pool and salt water. If it comes in touch then pat dry it as soon as possible to avoid tarnishing.
⇨ Prevent your Jewelry from rubbing against rough garments, surfaces and metals to avoid scratching and chipping.
⇨ Avoid wearing it when exercising.
⇨ Try to avoid products such as hairspray, body lotion and perfume coming into contact with your jewels.
⇨ Avoid sprays, Body lotions and perfumes to come in contact with the Jewelry.

TARNISHING
Like any other metal, Sterling Silver also has the tendency to tarnish over time. Though, it is normal, use the steps to clean our silver items.
⇨ Use a polishing cloth and rub it to remove unwanted tarnish.
⇨ If the tarnished areas will not budge, use water and/or metal polishing solution to help with the removal of it.
⇨ Ensure to pat dry afterwards.

PLATED JEWELLERY
Plated Jewelry needs a little extra care and love than other pieces. To make the most out of your plated Jewelry…
⇨ It should be kept dry at all times.
⇨ Don’t wear it in the shower.
⇨ Keep them away from all types of lotions and chemicals.
⇨ It is normal for plating to wear off over time. So treat your Jewelry with utmost care.