What services are actually valued by your users? Which online resources are good investments? Is texting the best way to reach your young adults? Libraries often hold false assumptions or beliefs which have not been challenged with actual data. Find out how different libraries have used data to challenge their assumptions and long-held beliefs.

Please join us for an exciting program that will answer these questions and more.

Scott Britton, University of Miami and Jan Sung, University of Hawaii, program co-chairs