epIQ Index Report Card

over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.

SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.

Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.

Overall: For the amount of money you pay rent here, you can find a nicer place in the area. My main issues with the apartment complex are safety, other residents, and the constant water shutoffs. Regarding safety: When I moved in, (spring 2018) I read one… See More

How was this review?

Useful

0

Thanks for voting!

Report

-->

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2009 - 2017 Not Recommended

Updated 07/04/2017

Reviewed 07/04/2017

I have lived here over 7 yrs and this is the 1st management team that could care less if you are happy or not. My lease renewal just came up and they wanted $100plus more per month and it is the same price they are asking… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2015 - 2017 Not Recommended

Updated 06/11/2017

Reviewed 06/11/2017

This used to be a great place to live until the new management took over. They don't appear to care about who moves in by allowing criminally minded people rent. Gone are the days of background checks - it's all about the money now. With old… See More

How was this review?

Useful

2

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

bg39459 • Resident • 2016 - 2017 Recommended

Updated 03/02/2017

Reviewed 03/02/2017

I lived here for almost a year. The complex is very centrally located and is mins from the airport. The rents here are either in line and very competitive for the area. The kick out clause for breaking lease here is better than most. The complex… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2015 - 2016 Recommended

Updated 03/30/2016

Reviewed 03/30/2016

I have lived here for 1 full year and hate to leave. My family is relocating here with me and we need a large place with a back yard, and that's the only reason I am moving out. The office staff is very friendly and it's… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Tjones8950 • Resident • 2015 - 2016 Recommended

Updated 03/11/2016

Reviewed 03/11/2016

Awesome place to live. I rented a townhouse in the gated part of the community. Staff (Jennifer, Jessica & James) are the best in the business. They always remember my name and are always happy, friendly and helpful. If maintenance is needed, it is scheduled and… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

prodigy926 • Resident • 2015 - 2016 Recommended

Updated 02/15/2016

Reviewed 02/15/2016

I am a very satisfied resident. The property is well maintained, secure, and low key. The staff are very nice and treat the residents very well. See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

coleman4691 • Resident • 2012 - 2016 Recommended

Updated 02/14/2016

Reviewed 02/14/2016

The town homes were spacious and comfortable. The complex was well maintained as well. See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

sommreblack • Resident • 2012 - 2016 Recommended

Updated 02/04/2016

Reviewed 12/14/2013

I wrote my initial 5 star review in December 2013 (having lived here for 2 years), and after another 2 plus years, still have nothing but great things to say about this place. The office staff are amazing and very responsive to any issues that arise.… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

debpowell • Resident • 2013 - 2016 Recommended

Updated 01/13/2016

Reviewed 01/13/2016

I recommend this apartment complex to anyone who wants a safe and very nice place to live. I have lived here a little more than 2 years and I have had no complaints. The service I receive when I ask for maintenance in my apartment is… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

ssutuanjoe • Resident • 2014 - 2016 Recommended

Updated 01/13/2016

Reviewed 01/13/2016

Lived here for almost 2 years now, and I can only say good things about the friendliness of the staff and service employees. They're always very courteous with me, and I've never had an issue going to them if I had a complaint. *The Good* -… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2015 Recommended

Updated 09/17/2015

Reviewed 09/17/2015

I've been living here since Feb. 2015 and I've had good experiences thus far. I absolutely love my apartment itself (its the perfect size for me). What I like the most is that Maintenance has been prompt to my requests and have been able to resolve… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2014 - 2015 Not Recommended

Updated 05/05/2015

Reviewed 05/05/2015

I absolutely hate this apartment. It is not worth the expensive price. It is not a luxury apartment it claims to be. Our windows face south and our apartment heats up way to fast. So, be prepared to pay 10 times more utilities than you had… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Samuraione • Resident • 2009 - 2015 Recommended

Updated 05/01/2015

Reviewed 05/01/2015

If you get the underground spot it is priceless..! Very quiet and great location close to freeway and airport ( you do not hear the Jets ) and of course the Chinese Cultural Center. The office staff is friendly and greats you with a smile. Take… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2014 Recommended

Updated 07/14/2014

Reviewed 07/14/2014

I signed a 1-year lease in May 2013 and was quite surprised how nice these apartments are. Pros: Assigned parking in a below ground parking garage which keeps my car from the monsoons. Elevators to assigned floor, although the elevators tended to break during the summer… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

bluetardis • Resident • 2013 - 2014 Not Recommended

Updated 06/24/2014

Reviewed 06/24/2014

The apartments themselves are okay. Just okay. Not spectacular. Not very luxury. Small. Located close to the airport I guess, but I'd definitely suggest looking elsewhere. Save your time. This place isn't worth it. There are other nicer apartments located near the airport as well, if… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2011 - 2014 Not Recommended

Updated 06/10/2014

Reviewed 06/10/2014

Alanza Place is truly a great apartment complex. I have lived here for 3 and a half years because I like the complex, the people, and the location. It has clean facilities, manageable parking, and friendly staff. The genuine care they exhibit was demonstrated recently to… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

SheeraGilboa • Resident • 2012 - 2014 Not Recommended

Updated 05/30/2014

Reviewed 05/30/2014

I have enjoyed the peace and quiet as well as the inside of my apartment for the last 18 months I have resided at Alanza Place. The management has changed at least four times since I have signed my lease in October of 2012. My dishwasher… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2013 Not Recommended

Updated 05/04/2014

Reviewed 05/04/2014

Am glad I did not sign a long term lease or else I would have regretted every single minute of it. The place is built like a hotel not apartments in mind. The staff if incompetent and down right rude, especially the two girls at the… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2014 Not Recommended

Updated 04/21/2014

Reviewed 04/21/2014

dirty place, staff members often don't know what they are doing and they are liars... See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

bigkev2005 • Resident • 2013 - 2014 Recommended

Updated 04/18/2014

Reviewed 04/18/2014

Honestly, Alanza Place is a great place to live. Jessica in the front office and the rest of the staff are wonderful. The grounds are well kept and it is a 5 minuet drive from the air port. I very central location to anywhere in the… See More

I have lived here for over a year now and love it! The girls in the office are quite helpful if approached correctly. Many people, I feel, approach them already angry and that just frustrates everyone. I personally have never had a problem and thoroughly enjoy… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2011 - 2014 Recommended

Updated 03/08/2014

Reviewed 03/08/2014

In July of 2011, my boyfriend and I were looking for a new apartment. Based on a friend's recommendation, who still resides at Alanza, we moved in. We encountered minimal issues with our neighbors and work orders. We requested minor maintenance repairs approximately 4 times in… See More

How was this review?

Useful

0

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2011 - 2014 Not Recommended

Updated 03/05/2014

Reviewed 06/19/2013

Here we go again. . . all new maintenance crew, and same old same old. There is a 5 gallon bucket of trash in the hall left by maintenance 3 days ago. They are sloppy, and lazy. Most maintenance requests have to be repeated at least… See More

How was this review?

Useful

0

Thanks for voting!

Report

Features & Amenities

Laundry

Laundry in Units

Pets

Dogs AllowedComments: We require a photo of the pet/pets that will be residing at Alanza Place.

Cats AllowedComments: We require a photo of the pet/pets that will be residing at Alanza Place.

Floor Plans & Pricing

Studio, 2 Bathrooms

Price

$1,179

SQ. FT.

N/A

Available

Avail.

N/A

Model

Studio

1 Bedrooms, 1 Bathroom

Price

$1,129

SQ. FT.

N/A

Available

Avail.

N/A

Model

1 Bedroom

1 Bedrooms, 1.5 Bathrooms

Price

$1,205

SQ. FT.

N/A

Available

Avail.

N/A

Model

1 Bedroom

2 Bedrooms, 1 Bathroom

Price

$1,418

SQ. FT.

N/A

Available

Avail.

N/A

Model

2 Bedrooms

2 Bedrooms, 2 Bathrooms

Price

$1,821

SQ. FT.

N/A

Available

Avail.

N/A

Model

2 Bedrooms

2 Bedrooms, 2.5 Bathrooms

Price

$1,641

SQ. FT.

N/A

Available

Avail.

N/A

Model

2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Alanza Place is in the center of it all, close to restaurants, shopping, nightlife, sporting or cultural events. The airport and freeway are also within easy reach. Alanza Place has everything you're looking for, right where you want it. Comfortable and stylish, it's all part of what makes Alanza Place such a wonderful place to live.

Questions & Answers (1)

Ask Anonymously

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·

Type your answer:

Answer Anonymously

Your answer has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

Can you hear your neighbors?

Anonymous · March, 19 2018

Type your answer:

Answer Anonymously

Your answer has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.