The product itself was fine, except the ribbon decoration on it did not match that pictured - instead of the pretty blue Bavarian style ribbon trim pictured, it had this obnoxious colored (yellow, red, orange, lime green) southwestern style ribbon trim on it. It really looked like a ribbon meant for a Native American style costume was affixed to the costume instead of the more appropriate and much prettier ribbon pictured. I don't normally come across costume items from here that don't match the picture, so I assume it was simply a mistake that didn't get caught or wasn't cared about. I don't expect to purchase a ready-made costume that I then have to attempt to track down a more appropriate trim to replace what was originally put on there before it even gets worn. Hopefully this was a limited or isolated event and will not be allowed to occur again.

Our carriers DO NOT require a signature… If you are not home, the package will be left at your address.

Orders are NOT processed or shipped on Saturdays, Sundays, or holidays.

Second Day and Overnight orders must be in before 12 PM EST to ship out same business day.

Second Day and Overnight orders placed after 12 PM EST will ship the following business day.

Second Day and Overnight orders are delivered Monday-Friday. They are NOT delivered Saturday or Sunday.

Watch for e-mails from us. Check your spam folder, as our e-mails do sometimes end up there! We may need additional information to process your order.

Returns

We will gladly accept products for returns within 14 days from when you received your purchase. We accept returns that don’t appear to be worn, are in new condition, and are in their original packaging. Read More >>

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