Shredcare com My shredder, model#LM101P was purchased about 6 months ago from HSN. Now it will not work. The motor goes on, but will not grip the paper. Tried reverse, and still will not work. Paid $100.00 for this PDT. Not happy. Please help.

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try resetting the shreddar, unplugging it waiting for about 20 seconds and then plugging back in. Check to make sure there is no paper or paper clips stuck in the shreddar, make sure the unit is properly mounted on bin, the overheat light isn't on is it? if none of this helps and you have a warranty on your shreddar now would be a good time ot call them as you might have a hardware problem.

yes, it's the plastic gear that's shredded in this shredder. the drive gear on the motor is metal, as are the gears attached to blades. between is a single plastic gear which is chewed up the instant resistance is great enough. fabulous engineering. not a difficult fix, but where does one find the replacement part?

shredcare is the worst company ever. they sell crappy merchandise and then when it breaks, they dont sell replacement parts. My machine was out of warranty and the motor spindle sheered the teeth from the 1st cog wheel. this is probably an $0.11 part, but shredcare says my only option is to just buy a whole new unit and send this one off to the land fill, even though its so easily repaired.

i will never do business with shredcare again, and recommend everyone else stay away from them as well.

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They can but economically depends on the value of the unit and the make and also if the parts are avalible to buy. Normally the gears can be replaced by buying kits offline. The gears are normally attached using a Cir-clip round ring holder or a split pin, should be straight forward repair.

Many shredders will jam up with pieces of the shredded bits sticking inside. If it gets near the trigger mechanism that is pushed inside so that it can be pushed, it STOPS! Unplug it, use tweezers and gently but consistently try to pull out all the remnants. If you get it all out, and it can take a while, it should start up again. In the future oil the machine with the special oil they make for shredders sold where you bought the shredder... and only shred a few pieces at a time. Go backwards only to UNJAM. If it is jamming you have to fat a load of paper going through.....GOOD LUCK!

If it's like my BD-S600 your motor is already burned out!! Same thing happened to me with this shredder after 3 months of minimal home use. I had to call them and pay $13 to send shredder back to them to have a new one sent to me, and I have already been on the phone with customer service due to problems with the new one after 5 minutes of use! Good luck to you; I know I will NEVER purchase a Black and Decker shredder again! My last shredder (a Brother) lasted 8 years with no problems and I really miss it!!

try flipping you breaker off and on 2 or 3 times (hard and fast) if this don't work check element, timer , thermostats and safety switch on motor 2 heavy red wires (check wiring diagram for pin numbers of safety switch)....if this switch goes bad the motor will still run but it wont let power go to element

try resetting the shreddar, unplugging it then plugging it back in, also is the unit properly mounted on the shredding bin? also you could try oiling the cutters to make the paper go through more easily....make sure no paper or papre clips are stuck in paper shreddar also....try it in reverse to see if anything is stuck...if this all fails if you hav ea warranty now would be a good time to call the warranty company

shredcare is the worst company ever. they sell crappy merchandise and then when it breaks, they dont sell replacement parts. My machine was out of warranty and the motor spindle sheered the teeth from the 1st cog wheel. this is probably an $0.11 part, but shredcare says my only option is to just buy a whole new unit and send this one off to the land fill, even though its so easily repaired.

i will never do business with shredcare again, and recommend everyone else stay away from them as well.

When I went to ShredCare.com (the recommended web site for technical support of this particular shredder), I read that 'Most models of shredders have a safety interlock switch that is activated by the basket.' Upon looking closely at my basket and the shredder, I found this safetly interlock switch and made sure to align it with the proper position within the basket. There is only ONE way to place the shredder on the basket and have this safety interlock switch activated. The switch is located on the underside of the shredder. Align this switch with the ridge on the inside of the basket. Listen carefully and you will hear the switch 'click' when in the right position. Mine is very touchy. I've even had to press in on the side of the basket while shredding to make sure that the ridge and the switch are making contact.