Verizon's 14 day return policy ~ help?

Because of apple, we no longer have that nice 30 day return policy from big red. This is probably old news for everyone on this forum. However, my girlfriend got a 4s for her birthday on November 1st and it's acting up horribly, does anyone have suggestions on how to return it and get her a rezound? (she's coming to her senses #android)

We don't have an upgrade and the Verizon rep said our best bet was to sell it on Craigslist and use the money for a rezound. Any thoughts or suggestions would be much appreciated. Thanks!

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