Crozscore

Crozscore

About ProvideSupport

Provide Support is a Live Chat software which allows you to chat with your website visitors, give them instant online customer support and proactively sell your product. Easy and straightforward integration does not require technical skills – you can set up Provide Support Live Chat on your website in 3 simple steps.
Unlike the majority of other live chat services, Provide Support gives all the features in any subscription plan, without any limitations. Also, it always works stable and our support team is available 24/7.
Provide Support offers a rich set of features which allow customizing a live chat tool to match any website look and feel. Within account settings you can easily choose the right chat window theme and color to make live chat integral part of your website.
A browser-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 256-bit encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. You can proactively invite your visitors to chat, request visitors' feedback when chat is finished, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, assign operators to multiple departments, set up sound and/or visual alerts on different events, see "party is typing" notification. Very easy to set up - just paste a small HTML snippet into your web page source code. Web-based, Windows, Linux and Mac OS operator client. No plug-ins or software installation required on customer's side.
For business owners who want to monitor their live chat on the go, Provide Support offers mobile operator console apps. They support not only chatting function but also allow monitoring website activity in real time. This is very convenient if you want to stay available to your customers, no matter where you are.
Install Provide Support Live chat software today and feel the difference. We empower businesses to provide better customer service. Visit our website and take advantage of our 10-days free fully functional trial program.

About Intercom

Intercom makes customer communication simple.

More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior.

Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

About Cugic

Cugic is a chat management system which aims to improve your company’s performance through visitor and team performance analytics. With options available to video chat as well, Cugic is a chat software which is developed according to the needs of the 21st century, where you have the ability to initiate targeted chats with multiple visitors at the same time. Cugic gives you an option to connect with your social media as well, so that you are in complete control of what is being said about your brand.

The best part about Cugic is its unlimited support, where you get 24/7 support, so that you don’t get stuck anywhere. Find out more about Cugic at their website or social media pages.

Features

API

Batch Permissions & Access

Chat

Contact Management

Customer Management

Dashboard

Data Export

Data Import

Email Integration

External Integrations

Google Apps Integration

Lead Management

Lead Scoring

Marketing Automation

Multi-User

Notifications

Click-to-Dial

Features

API

Batch Permissions & Access

Chat

Contact Management

Customer Management

Dashboard

Data Export

Data Import

Email Integration

External Integrations

Google Apps Integration

Lead Management

Lead Scoring

Marketing Automation

Multi-User

Notifications

Click-to-Dial

Features

API

Batch Permissions & Access

Chat

Contact Management

Customer Management

Dashboard

Data Export

Data Import

Email Integration

External Integrations

Google Apps Integration

Lead Management

Lead Scoring

Marketing Automation

Multi-User

Notifications

Click-to-Dial

Summary

Live chat

Real-time visitor monitoring

Customization and branding

Spell checker

Easy integration with your website

Manage multiple chats simultaneously

Call transfer

Chat transcripts

Cross-platform operator console

Multiple websites support

Summary

Audience segmentation

Real-time performance monitoring

Intercom app for iOS

Message tagging & team assigning

Customer user profiles

Personalized reply templates

Summary

No key features associated with this application.

Pricing

Small Business

$15.001 user(s) / month

Included in plan:

1 operator

All features available in any subscription plan

Corporate

$30.003 user(s) / month

Included in plan:

3 operators

All features available in any subscription plan

Enterprise

$60.0010 user(s) / month

Included in plan:

10 operators

All features available in any subscription plan

Pricing

Lite

Free

Included in plan:

1 Agent Account

30-day Chat History

Embedded Chat Window

1 Concurrent Chat

Professional

$10.001 user(s) / month

Included in plan:

Unlimited Chats

Unlimited Agent Accounts

Department Wise Categorization

Unlimited Chat History

Pop-up or Embedded Chat Window

Basic Chat Customization

Enterprise

$18.001 user(s) / month

Included in plan:

Unlimited Chats

API Integration

Unlimited Agent Accounts

Unlimited Chat History

Pop-up or Embedded Chat Window

Basic Chat Customization

Basic Chat Stats

Enterprise Plus

$37.001 user(s) / month

Included in plan:

Real-Time Monitoring

Unlimited Chat History

Unlimited Chats

Custom Logo In Chat Window

Widget Unbranding

Agent Activity

Unlimited Agent Accounts

Pop-up or Embedded Chat Window

Visitors Tracking Up to 1000

Agent Reports

Data Security

FAQs

Who are the main user groups of this service?

The main users of ProvideSupport are SMEs, but it can be also used by large enterprises as well as by educational and government institutions, financial organizations, insurance and real estate agencies and many more industries which can benefit from providing excellent customer service.

What are some applications this service is commonly used in tandem with?

It is commonly used in tandem with Content Management and Shopping Cart Systems. However, it can be also integrated into various applications

What is this service generally used for?

It is used as a chatting tool and a real time monitoring service for communication with customers