F.A.Q.

Here are just some of the frequently asked questions we receive from our guests. Click on any question to go right to the answer! If you have any questions that aren’t listed here please feel free to give us a call toll free at 866.912.2233.

We provide catering throughout Whatcom and Skagit County in Washington State. However, we’ve also catered events as far south as Puyallup. Please call to inquire for information regarding catering orders for Snohomish County and beyond.

Between our Executive Chef Bryan Weener, Executive Sous Chef Llodia Guerra, and many of our fabulous Full Service and On-the-Go Catering Event Planners we have amassed over 60 years of experience in the restaurant and catering industry.

On-the-Go Catering (or OTG) is our service where we create premium foods and beverages that are available to be delivered or picked up at your Haggen store in Whatcom and Skagit County. Due to the nature of keeping hot food hot, any orders with hot foods must be delivered, or can only be picked up from the Sehome Village Haggen NW Fresh store.

Orders are made from scratch. To ensure your food meets the highest standards and that our full selection is available our chef’s request 48- 72 hours notice for food orders. *On a rare occasion, we can close certain dates for new orders, as the kitchen will reach full capacity for staffing and production. Please inquire for more information.

There is no order minimum whether you are planning for 10 or 5,000 we’ve got you covered. However there are some items that have a minimum such as our little bites, and our a la carte menu and meal packages. These items are identified on our menus.

We offer temp-controlled delivery service 7 days a week, 364 days a year (Haggen closes on Christmas Day). Orders can be picked up at any Haggen store of your choice in Whatcom and Skagit County free of charge.

If you are wanting a pick-up at a Haggen location in Snohomish County or further south, please inquire as their is a minimum order amount and a delivery charge to Haggen stores.

Delivery to your location, fees begin at $20.00. Please inquire for a more specific price for your delivery location.

Full service catering is pretty much anything YOU want it to be. Full serviced events can include service staff, on-site cooking, rentals, linens, decor, unique menu items, set up, clean up, entertainment, and more!

Yes. Tastings are based on availability, your proposed menu, and must be arranged at least 2 weeks in advance. Tastings are complimentary for (4) items for a total of 4 people. If you do wish to add additional items, we offer up to (8) items MAXIMUM for a $10 charge per person at the tasting. Since are tastings can be labor intensive and expensive, we recommend choosing items that envision at your event and those that you need additional confirmation on.

Our event planners will most likely NOT be at your event. We have highly trained service professionals that excel at exceeding our guests expectations. Our team meets weekly to ensure that all the specific details of your event have been communicated. Occasionally our event planners will make an appearance.

There is a standard industry service charge of 18% of the subtotal that is applied to your full service proposal and contract. This charge covers gratuity for the staff, fuel for transportation, laundry expenses, and other miscellaneous costs.

Do you offer bartending services? What is a “Banquet Permit” and why is it required?

Yes. Our bartenders are typically reserved for full service events, but may also be available for other events only requiring bartending. All bartenders are certified through the State of Washington’s Mandatory Alcohol Service Training (MAST).

Washington State Liquor Control Board states – “A banquet permit is a permit you apply for that allows the service and consumption of liquor at a private, invitation-only banquet or gathering held in a public place or business. Examples include weddings, company banquets, retirement parties, and club, organization or church events.”

While your venue may not require you to obtain a Banquet Permit, Haggen Market Street Catering requires a Banquet Permit be acquired when bartending is contracted.

This is something that is to be purchased by the guest and is $11. Please follow to the link to apply and for any information you may need.

Every catering order and event must be paid in full in advance. We accept cash, check or all major credit cards including AMEX. Full payment is required when placing your On-The-Go Catering order. Catering does not accept EBT.

For Full Service events the final guest count is confirmed 3 weeks prior to your event. Final payment is also due at this time. We will not be able to reduce the guest count or quantities of items after this point, but increases are still possible.

For OTG orders changes or cancellation with less then 48 hours notice may result in full charges.

For Full Service if your event is cancelled 60 days or more before your scheduled event your deposit will be refunded in full. If you must cancel between 60 and 30 days of your scheduled event your deposit will be refunded 50%.