How do I buy something?

Buying your appliance with AppliancesDelivered.ie is simple. Once you have chosen the product you would like to purchase simply select the ‘Buy Now’ button and proceed to payment.

How does payment work?

We accept payment via Paypal, as well as Visa, MasterCard, and American Express cards. Any credit card or debit card method which may be used on the website must have a valid billing address and valid card issuing bank. We use Stripe as our payment processor which is a secure way of protecting your data online.

What if I miss my delivery?

How can I get rid of my old appliance?

When delivering a new appliance, please request to take away your old appliance and then we will collect your old one for free and recycle it. Please ensure it is disconnected, clean, dry and ready to go with our driver. In relation to fridge/freezers these must be disconnected, fully defrosted, clean and dry or they will not be collected.

I have changed my mind, how can I return my order?

My order was broken/damaged/not the product I ordered when it arrived. What happens now?

Any damaged/broken or incorrect deliveries must be reported to Appliances Delivered within 24hours from receipt of delivery. Please visit our Returns & Cancellations page, fill out the form on the left and a member of our After Sales Team will be in touch shortly.

What do I need in order to make a purchase?

You will need a valid credit or debit card and a valid email address.

Can you post my invoice to me?

Invoices from AppliancesDelivered.ie will automatically be emailed to you following a purchase. We do not post invoices. If you have not received your invoice please contact us here

Are products or prices different for someone who is buying a product over the phone?

The price and service will not differ if you choose to buy over the phone or online. Online prices will always be the most update prices and AppliancesDelivered.ie recommend that you check the website for updated prices as these can change regularly.

Can I use a discount code when ordering over the phone?

Yes, you can. Please inform our team that you have a valid discount code before they proceed with processing your repayment. Once payment has been processed it is final.

What happens if my appliance is not working?

If your appliance is not working please firstly troubleshoot your appliance using the user manual in case it is just a common problem that is resolved easily. Please visit our Returns & Cancellations page, fill out the form on the left and a member of our After Sales Team will be in touch shortly.

What do I need to pick up my order at the Click&Collect point?

You must provide all of the following documents at the collection point, when using our Click&Collect Service. Items will only be released to the card holder when the below documentation is shown to a staff member.

A copy of your confirmation email.

Photo ID (Only your passport and drivers licence will be accepted.

Proof of Address (Utility bill or Bank statement)

How does the Price Match Promise work?

The AppliancesDelivered.ie Price Match Promise is valid at the time of purchase and depends on a valid offer online.

Please note:

The competitor’s item must be an identical model to that advertised on AppliancesDelivered.ie and must be in stock.

You must provide a URL to the identical model on the competitor’s website.

Do you provide installation?

How far in advance can I order?

You can place your order at anytime and choose your delivery date for up to a month in advance.

What’s the cut off time for next day delivery?

12 midnight within the greater Dublin area.

How do I know if an item is in stock?

All items on our website are in stock!

Which payment methods can I use to place my order?

Visa, MasterCard

PayPal

FlexiFi

Where do I enter my discount code?

At your basket, just before checkout.

Can I choose a delivery slot?

Unfortunately, we cannot provide delivery slots. Your driver will call you in advance of his arrival.

When I order more than one item, will they all be delivered at the same time?

Where we can we try to deliver everything at the same time. Sometimes this is not possible; if your items have to be dispatched separately we will let you know.

Can I speak to my driver?

We cannot give you the driver’s number but they will call you in advance of delivery. If you have any additional notes or directions, lets us know and we can add these in for you.

Can I place a FlexiFi order on the phone?

We cannot process FlexiFi applications via phone.

Do you offer Click and Collect?

Yes, if you would like to place an order for collection, please give us a call on 01 531 2270 and place your order over the phone. Our warehouse is located in Citywest, Dublin 24 and open for collection Monday to Friday, 10am to 3pm.

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