Could not Activate SPSS Licence with New PC

I am writing this to seek for your kind support from you as my SPSS V23 could not activate with the existing code. I have an upgraded my laptop to a new one and I have uninstalled the SPSS from the old one. Now, I install the SPSS to the new machine but the code is could not activate.

Pleased kindly help me on this issue as I have the original 20 digit code in my invoice.

If you have purchased at IBM please provide your IBM customer number (ICN) so that we can look if we find your account on License key Center.If you have a Support contract please open a ticket at:
https://www.ibm.com/mysupport/s/

If you use a student or Gradpack version you have purchased the software at another vendor.
Please contact this vendor for licensing and installation support, as they want to check with their customers themselves.

If you purchased at IBM:
Please provide your IBM customer number, if you have it and your 20 digit authorization code you used in the past on the private reply I already send to you on this webpage, so we can check it.
Private posts can only be viewed by you and the IBM moderators.
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