I know the counsellor said we shouldn't contact each other during our "cooling off" period, but I couldn't wait anymore. The day you left, I swore I'd never talk to you again. But that was just the wounded little boy in me talking. Still, I never wanted to be the first one to make contact. In my fantasies, it was always you who would come crawling back to me. I guess my pride needed that. But now I see that my pride has cost me a lot of things. I'm tired of pretending I don't miss you. I don't care about looking bad anymore. I don't care who makes the first move as long as one of us does.

Maybe it's time we let our hearts speak as loudly as our hurt. And this is what my heart says "There's no one like you, Connie." I look for you in the eyes and breasts of every woman I see, but they're not you. They're not even close. Two weeks ago, I met this girl at Flamingos and brought her home with me. I don't say this to hurt you, but just to illustrate the depth of my desperation.

She was young, maybe 19, with one of those perfect bodies that only youth and maybe a childhood spent ice skating can give you. I mean, just a perfect body. Tits like you wouldn't believe and an ass that just wouldn't quit. Every man's dream, right? But as I sat on the couch being blown by this stunner, I thought, look at the stuff we've made important in our lives. It's all so superficial. What does a perfect body mean? Does it make her better in bed? Well, in this case, yes, but you see what I'm getting at. Does it make her a better person? Does she have a better heart than my moderately attractive Connie? I doubt it. And I'm never really thought of that before.

I don't know, maybe I'm just growing up a little. Later, after I'm tossed her about a half a pint of throat yogurt, I found myself thinking, "Why do I feel so drained and empty?" It wasn't just her flawless technique or her slutty, shameless hunger, but something else. Some nagging feeling of loss. Why did it feel so incomplete? And then it hit me. It didn't feel the same because you weren't there to watch. Do you know what I mean? Nothing feels the same without you. Jesus, Connie, I'm just going crazy without you. And everything I do just reminds me of you. Do you remember Carol, that single mom we met at the Holiday Inn lounge last year? Well, she dropped by last week with a pan of lasagna. She said she figured I wasn't eating right without a woman around. I didn't know what she meant till later, but that's not the real story.

Anyway, we had a few glasses of wine and the next thing you know, we're banging away in our old bedroom. And this tart's a total monster in the sack. She's giving me everything, you know, like a real woman does when she's not hung up about her weight or her career and whether the kids can hear us. And all of a sudden, she spots that tilting mirror on your grandmother's old vanity. So she puts it on the floor and we straddle it, right, so we can watch ourselves. And it's totally hot, but it makes me sad, too. Cause I can't help thinking, "Why didn't Connie ever put the mirror on the floor? We've had this old vanity for what, 14 years, and we never used it as a sex toy."

Saturday, your sister drops by with my copy of the restraining order. I mean, Vicky's just a kid and all, but she's got a pretty good head on her shoulders and she's been a real friend to me during this painful time. She's given me lots of good advice about you and about women in general. She's pulling for us to get back together, Connie, she really is. So we're doing Jell-O shots in a hot bubble bath and talking about happier times. Here's this teenage girl with the same DNA as you and all I can do is think of how much she looked like you when you were 18. And that just about makes me cry.

And then it turns out Vicky's really into the whole anal thing, that gets me to thinking about how many times I pressured you about trying it and how that probably fuelled some of the bitterness between us. But do you see how even then, when I'm thrusting inside your baby sister's cinnamon ring, all I can do is think of you. It's true, Connie. In your heart you must know it. Don't you think we could start over? Just wipe out all the grievances away and start fresh? I think we can.

Tuesday, December 07, 2004

I have been an NTL customer since 9th July 2001, when I signed up for your 3-in-one deal for cable TV, cable modem, and telephone.

During this three-month period I have encountered inadequacy of service which I had not previously considered possible, as well as ignorance and stupidity of monolithic proportions. Please allow me to provide specific details, so that you can either pursue your professional prerogative, and seek to rectify these difficulties - or more likely (I suspect) so that you can have some entertaining reading material as you while away the working day smoking B&H and drinking vendor-coffee on the bog in your office.

My initial installation was cancelled without warning or notice, resulting in my spending an entire Saturday sitting on my fat arse waiting for your technician to arrive. When he did not arrive at all, I spent a further 57 minutes listening to your infuriating hold music, and the even more annoying Scottish robot woman telling me to look at your helpful website.... how? I alleviated the boredom to some small degree by playing with my testi*les for a few minutes - an activity at which you are no-doubt both familiar and highly adept.

The rescheduled installation then took place some two weeks later, although the technician did forget to bring a number of vital tools - such as a drill-bit, and his cerebrum.

Two weeks later, my cable modem had still not arrived. After several further telephone calls (actually 15 telephone calls over 4 weeks) my modem arrived ... a total of six weeks after I had requested it, and begun to pay for it. I estimate that the downtime of your internet servers is roughly 35%... these are usually the hours between about 6pm and midnight, Monday to Friday, and most of the useful periods over the weekend.

I am still waiting for my telephone connection. I have made 9 telephone calls on my mobile to your no-help line this week, and have been unhelpfully transferred to a variety of disinterested individuals, who are it seems also highly skilled bollock jugglers.

I have been informed that a telephone line is available (and someone will call me back), that no telephone line is available (and someone will call me back), that I will be transferred to someone who knows whether or not a telephone line is available (and then been cut off), that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to an answer machine informing me that your office is closed), that I will be transferred to someone who knows whether or not a telephone line is available (and then been redirected to the irritating Scottish robot woman.... and several other variations on this theme.

Doubtless you are no-longer reading this letter, as you have at least a thousand other dissatisfied customers to ignore, and also another one of those crucially important testicle-moments to attend to. Frankly I don't care, it's far more satisfying as a customer to voice my frustrations in print than to shout them at your unending hold music. Forgive me, therefore, if I continue.

I thought BT were sh*t, that they had attained the holy piss-pot of god-awful customer relations, that no-one, anywhere, ever, could be more disinterested, less helpful or more obstructive to delivering service to their customers. That's why I chose NTL, and because, well, there isn't anyone else is there?

How surprised I therefore was, when I discovered to my considerable dissatisfaction and disappointment what a useless shower of bastards you truly are. You are sputum-filled pieces of distended rectum - incompetents of the highest order. British Telecom - wankers though they are - shine like brilliant beacons of success, in the filthy puss-filled mire of your seemingly limitless inadequacy.

Suffice to say that I have now given up on my futile and foolhardy quest to receive any kind of service from you. I suggest that you do likewise, and cease any potential future attempts to extort payment from me for the services which you have so pointedly and catastrophically failed to deliver

- any such activity will be greeted initially with hilarity and disbelief - although these feelings will quickly be replaced by derision, and even perhaps a small measure of bemused rage.

I enclose two small deposits, selected with great care from my cats litter tray, as an expression of my utter and complete contempt for both you, and your pointless company. I sincerely hope that they have not become desiccated during transit - they were satisfyingly moist at the time of posting, and I would feel considerable disappointment if you did not experience both their rich aroma and delicate texture. Consider them the very embodiment of my feelings towards NTL, and it's worthless employees.

Have a nice day - may it be the last in you miserable short life, you irritatingly incompetent and infuriatingly unhelpful bunch of tw*ts,

My great news is that I am getting Sky+ installed on Friday (10th December) and I cannot wait, probably due to the fact that I've finally bought a decent TV (32" Silver Widescreen).

I have been scraping along with ntl for two and a half years now and enough is enough!

The reliability of ntl was always awful, I mean you could start flicking through the channels and all of a sudden BANG! it freezes.

Whether it's the broadband crashing, the tv guide dying or static coming down the line it's often a case where the remote control is heading towards the TV at mach speed (not the reason why I bought the new TV - I restrained myself on each occasion).

The prospect of moving onto Sky+ is delightful - crisp image, realtime TV guide - also a TV guide that actually lets you know what is on for a whole week, instead of one that only goes as far as 3 hours usually.

It's the pausing live TV and recording a channel while you watch another, OR recording 2 channels at once while watching one of them! It's beautiful.

For all of you that have ntl I recommend switching if you can - with going on Sky and BT instead of ntl alone for all three services (phone, TV, broadband) it actually works out the same price almost and the service you get is so much better! I order you, SWITCH!