The Official Paytm blog

Guys, this was our little step to join the global movement, the Earth Hour.

As you probably know, Earth Hour has been celebrated across the globe on last saturday of march since 2007. Households and businesses turn off their non-essential lights for one hour to raise awareness about the need to take action on climate change.

Paytm decided to do its bit on 31st March from 8.30-9.30 pm. Most of us determined to keep the non essential lights off at our homes during this hour. At work, our care team who works 24X7 to respond to customers’ query switched off all possible office lights during that one hour. They worked in candle light while serving our customers.

Our care team, before and during Earth Hour!

There were jokes floating around that along with light, let’s shut down the monitors and laptops too. But how could we simply switch ourselves off to you, our customers? So we decided to go on observing what we know so well. Every hour at Paytm is a customer hour!

Wow… U guys really rock..!! Must say “Environment friendly customer care”, that too 24X7… Whenever I complaint, I always received reply within an hour or so…!! U guys really rocks. Your customer service makes you apart from all others in the industry.