Fees, Charges and Penalties

False Alarms

New! You can now pay your False Alarm Fees online with your credit card. Please note: Credit card payments are only accepted online (not in person) and a non-refundable 1.75% convenience fee will be added to the total amount.

False Alarm Fees are charged according to bylaws. Fees below are effective as of July 1, 2010. These fees will be updated when changes are in place.

Unpaid current year’s false alarm charges by December 31 will be transferred to property taxes as arrears, and will be subject to daily interest.

Number of FAL incident

FAL Fee(charge per incident)

1st-3rd false alarms

No Charge

4th false alarm

$100.00

5th false alarm

$150.00

6th & each subsequent false alarm

$300.00

Utilities Discounted Amounts

Utility Notices are payable by the March due date in order to be eligible for the discounted amount. Partial payments do not receive a discount.

Tax Penalties

A 5% penalty will apply to outstanding current taxes unpaid after the July tax due date, and a further 5% after the September due date.

These penalties are a requirement of the Community Charter. The City has no authority to either waive or modify these penalty amounts. A payment that is one day late is subject to the full amount of the penalty.

The Tax Office is responsible for the billing and collection of utilities, garbage disposal fees, and property taxes. We also collect taxes for other authorities including Provincial Schools, Translink, Metro Vancouver, Municipal Finance Authority and BC Assessment. The office also provides central revenue receipting services for the City. The Tax Office is part of the Revenue Services division with the Finance Department.

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