2016 Mitsubishi Outlander Sport ESUsed Cars
in
Austin, TX 78748

Average time on market:
34 days
Certified Pre-Owned: No
Transmission: Automatic
Color: Diamond White Pearl
Description:
Used 2016 Mitsubishi Outlander Sport ES for sale
- $13,977, 33,482 miles with Bluetooth

Avg. Dealer Rating: (13 reviews)
"On April 27th, I submitted an inquiry regarding a car. A salesman promptly responded to my inquiry and called me about the vehicle. I told him that I would be interested in trading in a car and financing the rest of the purchase price on a five-year note at a budget not to exceed $300 a month. After notifying this salesman of my personal credit score and appraised trade-in value, he told me that with the appropriate rate, I might be able to meet my budget of $300 a month at an amount of $299 per month. This helped me as I live in San Antonio, so having an idea that this was a vehicle I might be able to afford, I agreed to drive up to Austin the next morning to test-drive the vehicle.
I test-drove the car the next morning and really liked the car, so much so that if it fell within my budget, I would purchase the vehicle. The salesman and I sat down to look at the numbers again. He showed me a piece of paper with a dealer price of $29,200 with an additional discount of $4,000 for a new price of $25,200. This would have allowed me to meet my budgetary constraints with a monthly payment of $299.20 on a five-year note with my trade-in valued at $10,500. I was ecstatic that I would able able to meet my budget with such a great car. The salesman put a line down on the paper for me to sign to agree to the price, and I told him I didn’t feel comfortable signing it until we knew my interest rate from the credit approval in case adjustments needed to be made.
While he was about to run the credit request, the salesman got a call from his manager. After talking with the manager, the salesman came back to me and said they had made a mistake. They were not supposed to take the $4,000 off of the dealer price, but off of the MSRP price. So until the very last minute of the deal, this went unnoticed. This does not make sense because the discounted dealer price was already advertised. I only came to Austin with the idea that the price would be reduced further ($4,000) to meet my budgetary constraints.
After later speaking to the manager to let him know that I believed he should honor the agreement, he told me that it would be ‘insane’ to get an additional $4,000 off of the car, insinuating that what I had in mind for the price was unreasonable. But apparently, it wasn’t unreasonable enough for this new sales price to be looked over TWICE, once on Friday and again on Saturday. The manager chalked it up to a computer mistake, when in reality, I feel that this was done to get me to drive to Austin to try and sell me the vehicle at a price that they knew they were never going to offer.
If you are in the market for a VW car, I would wholeheartedly recommend any other dealership beside this one. Look for one that’s honest and transparent. "

Avg. Dealer Rating: (31 reviews)
"They listed inaccurately. I went in to test drive an advertised certified vehicle and was informed that vehicle was not certified, but could be covered by one of their customer care packages for an additional cost. The vehicle was clearly previously owned by a smoker. They didn't mention that in ad. Other ads point out non smoker owned vehicles. I asked to negotiate the price since they had the ad up incorrectly and due to the smoke smell. They did not budge.
Their sales reps are salary based. No high pressure sales. Good to work with. However, the finance rep I worked with was a nightmare. Ultra high pressure to purchase a customer care package (warranty). I understand the dealership has to make money someplace and educate customers, but please humbly respect your customer's wishes when/if they've declined several times. They didn't budge on price but it is possible for them to work on the interest rate. Prepare for long negotiating going this route. Ask for the interest rate up front vs finding out near the very end. Get financing in advance from bank or credit union to avoid high pressure finance haggling at this dealership."

Avg. Dealer Rating: (31 reviews)
"I told them I was going to be out of the country and not to call me due to international call fees. So what did they do? Called me several times while I was on international roaming. Even though I reminded them after every call. Overall, disrespectful to my wishes and pushy. They don't listen. My number was just getting passed to several salespeople. I am taking my business elsewhere. "