Unless otherwise stated, we offer a 12 month warranty on all products from the date of purchase. It cannot be excluded under the Australian Consumer Law. The warranty period for commercial use is 3 months.

You are entitled to a replacement or a full refund for a major failure of our product. You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality.

Our warranty cover does not include damage caused by normal wear and tear, accidents, misuse, neglect, and lack of maintenance, use of incorrect voltage, power surges, voltage supply problems, tampering or unauthorised repairs by any persons, use of defective or incompatible accessories, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions.

Note: Before placing order, please be reminded that the following zip codes are within in remote areas, we are not able to send this item to the zip codes below. Our account executive shall contact you shortly after you place order(s) if you are in the listd remote area. Thank you very much for your kind understanding.