Efficiency is not the study of work done per effort, but rather, the
study of effectiveness of effort: more than just productivity, it is the
complete expression of achievement in industrial, commercial,
governmental, military, or office environments and applies to dynamic
and unpredictable work environments as well as the static and fixed work
processes.

Proper and clear measurement and baselining is needed to understand your
own efficiency position. Time and motion practitioners will look at
work in terms of action and energy. In this way, the complete picture of
achievement by effort can be understood regardless of the actions
comprising the process.

Corporate anthropology brings the study of people to the business, the management of people, offering services that improve the way that businesses run and the way staff think about their roles and each other.

Time and motion studies, a practice a century old, like no other tool before or since, can provide powerful insights into your business and its work capabilities using the power of observed measurements.