As a Visitor Information Specialist Volunteer, you will engage with visitors and inspire them to plan memorable and exciting experiences across the Smithsonian. Volunteers provide essential services to the Smithsonian by providing a warm welcome and useful information to our visitors about Smithsonian exhibitions, activities, services, and more. If you’re looking for a volunteer role that allows you to meet people from around the world, learn about new and exciting things happening at the Smithsonian, and be at the center of the action, this position is for you!

Qualifications

Dynamic and friendly individuals 18 years or older who have a desire to talk with visitors and share their enthusiasm for the Smithsonian and all that it has to offer. Also looking for people who...

show excellent customer service skills

are approachable and outgoing

enjoy working with diverse people

have strong computer skills

Foreign-language skills are a plus.

Applicants must be able to volunteer for a minimum of one year, once a week or once every other weekend. Regular shift times are 4 hours in length.

Training

Training is provided for all Visitor Information Specialists through the Office of Visitor Services and is a prerequisite to service. The next training class for this position will take place in March 2019!

Placement Process

We are now accepting applications for this position! Placements will occur on a rolling basis until all slots are filled.