JOB DESCRIPTION

Purpose for the Position: To supervise cleaning personnel and inspect hotel guestrooms, bathrooms, corridors, and lobbies. Essential Responsibilities: 1. Assigns work to cleaning personnel and trains personnel in housekeeping duties. 2. Posts room occupancy records. 3. Adjusts guests' complaints regarding housekeeping service or equipment. 4. Writes requisitions for room supplies and furniture renovation or replacements. 5. Examines carpets, drapes and furniture for stains, damage, or wear. 6. Checks and counts linens and supplies. 7. Records inspection results and notifies cleaning personnel of inadequacies. 8. Communicates with other hotel departments regarding problems which need their attention. 9. Ensures all equipment is properly maintained and secured. 10. Ensures Lost and Found procedures are followed. 11. Aids in budget control through supervision of employees use of linen, supplies and equipment. 12. Ensures key control policies. 13. Abides by the regulations of the material safety data sheets when using chemicals. 14. May perform cleaning duties. 15. Reports to work for scheduled shift, on time and in uniform in accordance with company policy. 16. Knows and complies with all company policies and procedures pertaining to this position and its duties. 17. Takes the initiative to greet guests in a friendly and warm manner.