If you have a problem and toy is under a year old, contact your retailer to arrange a repair or replacement. Under the Sale of Goods Act, you could be covered for at least a year, depending on the toy. Bear in mind that retailers and manuafacturers are unlikely to offer this if the toy has been well used, but most major retailers will replace faulty toys without much fuss if they are new.

If you fix a toy, ensure you check that it is in a safe condition (no sharp edges or wires exposed, screws tightly screwed etc.) before returning it to your child.

Solutions suggested on this site are for informational purposes only; we accept no responsibility for any damage caused as a result of following the advice shown here.