Upgrade from an earlier version of the
BlackBerry MVS software

You can use the upgrader.exe file to upgrade from an earlier build of the BlackBerry Mobile Voice System 5.2 software. If you are upgrading from a version of the BlackBerry MVS software earlier than 5.2 you must use the installer.exe file.

Your organization's
BlackBerry MVS will not be able to make or take
BlackBerry MVS calls until the upgrade process is complete.

On the computer where you want to upgrade the
BlackBerry MVS software, log in using the
Windows domain user account (for example MVSAdmin) that
was used to install the
BlackBerry MVS software.

In the folder where the
BlackBerry MVS installation files are located,
double-click the
upgrader.exe file.

On the
License Agreement screen, read the license
agreement. If you agree with the license agreement, select the
I agree to the terms in the license agreement
option. Click
Next.

On the
Setup Type screen, the components that the
BlackBerry MVS setup application upgrades are displayed.

MVS
BlackBerry Enterprise Server Connector: The
MVS BlackBerry Enterprise Server
Connector communicates with the
BlackBerry Dispatcher on behalf of all
BlackBerry MVS services and ensures that messages are routed to the correct
BlackBerry Enterprise Server.

MVS Console: The
MVS
Console connects to the
BlackBerry Configuration Database to store and retrieve information.

MVS
Session Manager: The
MVS Session
Manager communicates with the
MVS BlackBerry Enterprise Server
Connector to send and receive
MVS BlackBerry Enterprise Server
Connector requests to and from devices. To
enable high availability or to increase user capacity, you can install multiple
MVS Session
Manager instances.

On the
Pre-Install Check List screen, review the
system information. Click
Next.

On the
Database Upgrade screen, consider the
following information:

In the
Microsoft SQL Server name/IP address,
Database name, and
Port number fields, verify the information
about the
BlackBerry Configuration Database.
The database that
you provide the information for must be the current primary
database.

To create a
Microsoft SQL
Server backup of the existing
BlackBerry Configuration Database, select the
Back up the existing BlackBerry Configuration Database
before upgrading its values option. In the
Backup file name field, type a name for the
backup file.

In the
Authentication method section, perform one
of the following actions:

To connect to the
BlackBerry Configuration Database using
Windows authentication, click
Windows (Trusted).

If your
organization uses database mirroring, select the
Use Microsoft SQL Server database mirroring
check box and type the name or IP address of the mirror database.
Make sure that the mirror database is available.

Click
Next.

When prompted to close the
Services screen or
Computer Management screen, click
OK.

On the
Install screen, after the installation process
completes, click
Continue.

On the
Connectivity screen, perform the following
actions:

In the
BlackBerry MVS Host Instance Name field,
type the name of the computer that you are installing the
BlackBerry MVS software on.

Note: The name that you type in the
BlackBerry MVS Host Instance Name field
must match the name that you type in the Instance Name field when you configure
the
BlackBerry MVS Server. After you complete the installation of the
BlackBerry MVS software, a configuration wizard will help you configure the
BlackBerry MVS Server.

In the
MVS Data Manager Hostname or IP address
field, type the IP address or host name of the computer that you are installing
the
BlackBerry MVS software on.

In the
MVS Data Manager TCP Port field, type the
port number that the MVS Data Manager listens on for messages from the
MVS Session
Manager. The default port number is 17631.

In the
Java Management Extensions TCP Port field,
type a port number that the
MVS Session
Manager uses for internal communication. The default port
number is 17602.

In the
Java Remote Method Invocation TCP Port
field, type a port number that the
MVS Session
Manager uses for internal communication. The default port
number is 17601.