RD interrupts network connection

Well, I see, I'm allone here. No one uses ASUS Webstorage.So, how can I get my money back. The plan I bought can't be used because Remote Drive will interrupt the connection during copy process. Detlef

I am the user who can use Remote Drive as well. ( I have been used this app for a long time.)No need to cost my hard disk space is the reason I want to purchase.Have you tried to update your Remote Drive app yet? They released a new version recently.https://www.asuswebstorage.com/navigate/downloads/

If still cannot use this APP, maybe you could contact the customer service and provide them some error info (LOG or error time i guess) : contact@asuswebstorage.com