Channel Account Manager

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Overview

Trend Micro: Securing Your Connected World

Trend Micro, the world’s largest independent security software company, strives to make the world a safer place by protecting digital information. Our solutions for consumers, businesses and governments provide layered security to protect information on mobile devices, endpoints, gateways, servers and the cloud. Trend Micro enables the smart protection of information, with innovative technology that is simple to deploy and manage, and security that fits an evolving ecosystem. Our solutions are supported by over 5000 employees in over 50 countries and powered by the world’s most advanced cloud-based global threat intelligence, the Trend Micro™ Smart Protection Network™.

The Channel Account Managerworks with the management team to define the channel strategy and partner mapping coverage to enhance our sales coverage. Is responsible for building an agreed upon sales, marketing, and operations plan with the managed partner to achieve revenue targets and regularly reviews these plans and results in business reviews. Introduces new products into the channel to create new business and provides ongoing account enablement and sales and technical training. The Channel Account Manager acts as the primary point of contact for regular communication and issue escalation to maximize the partner sales productivity. Regularly communicates with the sales team for planning, forecasting and deal analysis and maintains partner data in SFDC and other channel management tools.