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Senior Product Designer (UX)firstRain

THIS JOB HAS EXPIRED

software company that helps companies find
growth by truly understanding the business of their top customers?their priorities, their urgent pain, and
their customers. Our customers absolutely love us and we're growing incredibly fast by developing and
selling the most valued and advanced enterprise solution of its kind in the market today. We're privately
held with strong financial backing, headquartered in San Mateo, CA, with additional offices in New York
City and Gurgaon, India. The secret-sauce behind our strategy is to hire amazing people and then to have
fun and work hard to build and sell amazing B2B analytics solutions.
FirstRain is growing fast and we?re now hiring a UX-minded product designer to shape the experience of a
truly amazing, high-value enterprise product portfolio to our customers and end users. You?ll work with a
high degree of autonomy and will have ownership over large parts of the product. You should have a keen
interest in the way people choose and use products, creativity, a good sense of aesthetics, and a strong
grasp of visual communication. You?ll help shape the future of FirstRain into something that?s intuitive,
serendipitous and delightful. This role reports to the Director of User Experience.
At FirstRain you will:
? Perform user research, using it to create empathy for users in the rest of the team
? Lead cross-functional, distributed project teams from ideation to design to execution
? Define goals and requirements in collaboration with stakeholders and customers
? Design multi-channel experiences that are both functional and elegant
? Build consensus around decisions using wireframes, prototypes, and other UX artifacts
? Work with engineers and other designers in the context of agile iterative processes, as well as
remote team collaboration
? Help the company define best practices for product development processes, deliverables,
etc.
This role requires that you:
? Have intimate knowledge of UX methods and deliverables, without being enslaved to them
? Can provide a portfolio featuring examples of interaction design work. You should be able to
articulately walk us through the design process ? problem, key insights and decisions, outcome ?
and be clear about your specific contributions
? Have experience in multi-device/channel initiatives
? Have experience working with enterprise customers