Service Reviews For Sport Clips Haircuts of Westminster

Online check-in is useless when employees manipulate the computer to put people ahead of you.i just left there at 2:00 today after waiting about 40 minutes. I was checked in online. I was on deck to be next when suddenly someone else got called, I looked at the screen and saw I went from next to 3rd in line. So I got up and walked out. You lost a customer for life. And you will lose my family & friends as customers. Bad business!

The hair cutter Skylar is very unprofessional and is all about gossip. She doesn’t interact well with customers and the way she talks about people leaves concern for how she talks about customers once they leave.

We were regulars until today. My husband and son waited 1.5 hours for a haircut. When there were only 3 minutes left until it was my son’s turn, a man who had registered online and was the only person ahead of my son walked in and said he meant to register his four sons online as well but did not. THEY LET HIS FOUR SONS JUMP TO THE FRONT OF THE LINE. Needless to say, this was unfair to my son who had waited an hour and a half and to the others waiting behind my son. There are too many other barbershops nearby who are competing for our business for us to tolerate that kind of poor customer service.

Rated 1.0 out of 5.0 based on 3 Client reviews

1

Michael D. |
February 8, 2019

Google

Google

"Online check-in is useless when employees manipulate the computer to put people ahead of you.i just "

...show more

Online check-in is useless when employees manipulate the computer to put people ahead of you.i just left there at 2:00 today after waiting about 40 minutes. I was checked in online. I was on deck to be next when suddenly someone else got called, I looked at the screen and saw I went from next to 3rd in line. So I got up and walked out. You lost a customer for life. And you will lose my family & friends as customers. Bad business!

1

M C. |
June 10, 2018

Google

Google

"The hair cutter Skylar is very unprofessional and is all about gossip. She doesn’t interact well wit"

...show more

The hair cutter Skylar is very unprofessional and is all about gossip. She doesn’t interact well with customers and the way she talks about people leaves concern for how she talks about customers once they leave.

1

Nina V. |
February 3, 2018

Google

Google

"We were regulars until today. My husband and son waited 1.5 hours for a haircut. When there were onl"

...show more

We were regulars until today. My husband and son waited 1.5 hours for a haircut. When there were only 3 minutes left until it was my son’s turn, a man who had registered online and was the only person ahead of my son walked in and said he meant to register his four sons online as well but did not. THEY LET HIS FOUR SONS JUMP TO THE FRONT OF THE LINE. Needless to say, this was unfair to my son who had waited an hour and a half and to the others waiting behind my son. There are too many other barbershops nearby who are competing for our business for us to tolerate that kind of poor customer service.