What is it like to work at Road Scholar Educational Travel?

Written by Road Scholar (Former Employee) from Boston, MA on August 31, 2018

I was in a call-center role at Road Scholar for a little over a year. While we were not entirely scripted in our dialogue like many other call centers, it was still a stressful and underpaid position. We do not make commissions at Road Scholar. There are some incentives for agents, but the goals are difficult to attain without sacrificing quality. - more...

There is an arbitrarily-picked call-length limit of 12-16 minutes on air calls. Airfare booking can be very complex, and 25 minutes is a more reasonable expectation for a call from start to finish. In order to gain a measly $200 incentive, you mu ... - less