Rework and Repair

Content

Requirement: Rework or repair processes imply additional quality risks and should therefore be avoided. Rework or repair processes are only permissible if these are necessary to maintain the supply chain as well as safeguarded and approved.

Why do it? / Purpose

To maintain the supply chain in exceptional cases.

When to do it

In exceptional cases upon safeguarding and approval.

Key Performance Indicator (KPI)

Failure rate

Expenditures (working hours, costs)

Failure costs

Parts/products are not ok, supply chain would be interrupted without rework/repair processes. Decision taken to execute rework/repair processes.

Minimum requirements:

Risks have been assessed (FMEA)

Work and control steps are specified, e.g. in the Control Plan

Special labeling of affected parts

Involved personnel is trained

Approvals are available

Traceability/FIFO is assured

Reworked/repaired parts comply with customer requirements and specifications and are re-introduced into manufacturing flow under controlled conditions.