I like working with Sheehy and more specifically with Ron who works there. I worked with him 3 years ago and he provided me with an outstanding the service. And now three years later, there is a no difference. Ron always puts customers first when trying sell a car and he understands their needs first. He is never pushy and doesn't waste time.

I stoped in to check out a passat i seen online through cars.com. I ended up getting an r-line they had on the show room floor. "Z" was very helpfully, everyone was friendly and the process was quick and simple. Love their desktop screens. The only reason i didnt give them 5stars was they do not give you a full tank of gas with the purchase. Z claimed they only do it for new vehicles even though this was a certified pre owned. I've purchased several cars in my lifetime and weather they were new or used the dealer always filled the tank up. I previously bought a cpo passat from the fairfax vw and they filled up the tank.

The salesman Neville was courteous and very willing to work with me on my terms. Both he and the sales director, Aziz, listened to my desires and went above and beyond to earn my business. I have purchased 4 cars in the last 4 years. This was the most fair deal of all. A+ Highly recommended!

They made some thing that I thought was impossible , possible, from start to finish it was a great experience, , love these guys, they even fed us snacks, it was getting kind of long on the time part, which I know is normal, kudos to these guys and gals , all of them.

I would like to give a thumb up to our sales person Vinny! We did not make our decision to buy the 2019 VW Jetta during our test drive day (even we really like the car) what we like was that the sales person took the initiative to message us (not by calling directly) to follow up with us about our decision, he was very patient and continued that for about two weeks (frankly speaking we might not end up getting the car if he didn't do that). It was also a very good experience during the day we were buying the car, the team (manager, financial personnel) has made sure we get our car during the day, they were very attentive and the process was very efficient. The after sale service was excellence, Vinny does care to message and asked us if we are doing OK with our new car and provided us lots of information we needed to know, he has also scheduled us immediately to have us to get the cilaget done. We got a very good deal on our 2019 VW Jetta and is more than happy to recommend VW Fairfax and Vinny to all of you 👍👍👍

Kudos to Emmanuel for helping us find the Golf 4Motion we wanted and for working hard to meet our budget. We're glad we didn't have to drive too far to find it! Thanks to the Finance Manager and Kyle Nam for working with us. Look for Emmanuel Dugbartey if you're looking for a VW in Northern Virginia, he will go the extra mile to help find your car and meet your needs. It was a team effort!

For someone who doesn't want to waste time going to a car dealer, PLEASE post the actual photos of the XC40 that you have in stock. Or at least provide accurate interior and exterior color information. Im tired of seeing stick photis or no photos. Other dealers in the area provide this for their XC40s I stock, but not you. It makes me think this dealership is less up front before I even set foot in the door.

Is there a reason that people can???t buy volkswagen with cash money but have to finance? At 6% interest , hopefully they didn???t lie to me about paying off early without penalty, I really don???t want to pay over 3000 dollars for finance charges. They emailed me a survey but no follow up, oh well ....we will find out in a couples weeks after BB and T bank contact me .

I went through my Credit Union's TrueCar site to find a new Subaru. Stohlman assigned me to Bernadette through luck of the draw. And what great luck this was! Bernadette was so easy to work with. She provided just the right amount of follow-up, encouragement, and support while I test drove several vehicles and weighed my options. She helped me find the right car for my requirements. It's been a little over a month since I completed my sale, and I'm very pleased with my new car. Thanks to Stohlman and to Bernadette for an awesome car buying experience.

Just purchased a 2018 Subaru WRX STI from Stohlmans. First started working with Alex Yakovlev my sales consultant almost a year ago and couldn't think of going anywhere else! Very friendly, knowledgeable, and helpful (this is the first manual car I've ever owned but have wanted one for a long time). Definitely gave the tips to make driving and ownership that much more enticing. It was an absolute pleasure working with Alex and buying from Stohlman! Couldn't be happier with the choice of car, dealer or sales consultant!

I went in to look for pre-owned, certified Subarus with a very strict set of prices guidelines and needs (though my needs are pretty simple). Jesse Gordon gave me a full walk through of all pre-owned cars, including the backlot where he took down inventory numbers to ensure we could get full details. Chatting with Jesse was easy and zero pressure. He???s a good salesman certainly in the sense he quickly got what I was looking for, and never tried to faux upsell or any nonsense like that. No ???premium undercoating??? or ???deluxe floor mats??? ever hit the table once he knew I was looking for a basic model with high reliability and didn???t care for anything fancy. Comparing prices, we found a 2018 Subaru Impreza to be a great match and more than comparable to like used cars on lots. We got an initial quote, I placed down my cost needs and trade-in, and Jesse quickly got managerial response and an evaluation of my trade-in. When the final deal didn???t quite beat my needs (because I was being incredibly exacting and frankly if my current car had any known issues besides age I would have signed in a second). Before I left, Jesse asked if I could stay a moment to discuss further discounting with the manager, where we discussed viable options that were frankly very good. The only reason I didn???t buy was because I may be moving in August, my awful Taurus runs, the same time my registration is up, and the price and APR was slightly (literally max 200 over the life of the loan) out of my range. I have never had a better experience in a dealership, and I would recommend Jesse over and over. I even made sure to write a note to leave this review, and when the manager offered his card for my future needs, I specified, ???I appreciate it, but if I???m able to continue working with this gentlemen in August I want him to be my salesman.??? We shook hands with no pressure, and he even asked for feedback on what he could do next time, not just to sell the car but to give the best experience. I didn???t have much to say since he???d already done it.

Employees like Brenda Green are what keep Ourisman Volkswagen Volvo a thriving business. I have brought three different Volvo's to this service center when they had a team based approach. I used to be on Brenda's "team" and she was wonderful. She not only helps her customers, but has the utmost patience. These employees also help each other, which is necessary in a group environment. When one is frustrated with service, it's important to remember these service centers are large corporate environments, and the employees are doing their best to help their customers.

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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