Cause

Solution

References

Windows 2008

Problem

When the preview pane in SmartFTP is enabled and the user selects a file with a .htm or .html extension the Windows HTML Preview handler is loaded. The preview handler causes the COM host surrogate process to crash (DEP).

Cause

Bug in Windows 2008 .html preview handler.

Solution

Unregister the html preview handler:Delete the following registry key:HKEY_CLASSES_ROOT\htmlfile\shellex\{8895B1C6-B41F-4C1C-A562-0D564250836F}

Solution

Memeo Connect

Problem

Opening a Local Browser in SmartFTP triggers a crash bug in memeo's shell extension (MemeoConnectNamespace.x64.dll).

Cause

Bug in MemeoConnectNamespace.x64.dll.

Solution

Uninstall Memeo Connect. Quote from memeo's support: "Please go ahead and uninstall Memeo Connect through the Control Panel. The software is no longer supported and will not a receive a build that is compatible with Windows 8. Our apologies for the inconvenience."

Seagate Replica

Problem

Opening a Local Browser in SmartFTP triggers a crash bug in Seagate Replica's shell extension (Seagate-Replica-NSE.dll).