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Return Policy

Made to Order and Final Sale Furniture items are non-returnable, and cannot be cancelled once the order is placed.

Monogrammed orders cannot be cancelled or returned.

Final sale items ending in .97 or .99 cannot be returned.

Should your item arrive damaged or with a defect, please contact us at 888.922.4108 within 7 days so that we may arrange for a replacement. Frames and springs are warranted to be free of manufacturing defects for the product’s life, subject to the following conditions: warranty applies only to original owner and normal residential use. Defects resulting from negligence, abuse or use in a commercial, hospitality or other non-residential setting are not covered. For warranty service, call 888.922.4108.

All other items (with the exception of those marked as Final Sale) may be returned within 30 days of receipt for a refund of merchandise only. View Full Return Policy.