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WHO FGCU Florida Institute of Government, for managers and employees from both the private and public sectors

WHAT "Dynamic Communication and Listening Skills" full-day workshop from the Florida Institute of Government's Professional Development Series. There are dozens of opportunities in the workplace for employees to use communication and listening skills to their advantage - with customers, coworkers and managers. Workshop particiapants learn to move past communication barriers in order to obtain better results and relationships. The workshop promotes listening, advocacy and inquiry skills, which can produce more meaningful and clearer understandings between people in the workplace. Amanda Evans is instructor.