Norman, D. A. (1967). The library and human memory. Final report
on mechanized information services in the university library, phase I
planning. Los Angeles: UCLA Institute of Library Research. (LI 000
506, available from the Clearinghouse for Federal Scientific and
Technical Information as PB 178-442.)

Norman, D. A. (1969). Trends in laboratory computers: Will they be
big or small, single-purpose or time-shared? Paper presented at
Symposium on On-Line Computing, XIX International Conference of
Psychology, London.

Norman, D. A. (1972). The role of memory in the understanding of
language. In J. F. Kavanagh & I. G. Mattingly (Eds.), Language by
ear and by eye: The relationships between speech and reading.
Cambridge, MA: MIT Press.

Norman, D. A. (1973). The challenge of change: A commentary on the
essays of Kenneth Boulding and Herman Kelman. In University of
California, San Diego, Extension Course by Newspaper. Del Mar, CA:
CRM Publishers.

Norman, D. A. (1980). What goes on in the mind of the learner? In
W. J. McKeachie (Ed.), Learning, cognition, and college teaching: New
directions for teaching and learning. San Francisco: Jossey-Bass.

Norman, D. A. (1982). How to make computer systems that people
will like to use: Steps toward a cognitive engineering. Proceedings
of the Western Electronic Show and Convention (Wescon/82). Anaheim,
CA.

[Also translated into Japanese and printed in Psychology (1983),
41, No. 8, 62-69. Originally printed in Proceedings of the Conference
on Human Factors in Computer Systems. (March, 1982). Gaithersberg,
MD: Institute for Computer Sciences and Technology, National Bureau
of Standards, U.S. Department of Commerce. Pages 378-382. ]

Norman, D. A. (1984). Worsening the knowledge gap: The mystique of
computation builds unnecessary barriers. In H. R. Pagels (Ed.),
Computer Culture: The Scientific, Intellectual, and Social Impact of
the Computer. Published as Annals of the New York Academy of
Sciences, 426. (Whole issue). Pp. 220-233.

Norman, D. A. (1995). Technology and Society. Remarks at the
acceptance of honorary degree, University of Padua (Italy). Published
in the national newspaper La Republicca (in Italian).

Norman, D. A. (1997). Why it's good that computers don't work like
the brain. In P. J. Denning and R. M. Metcalfe (Eds.), Beyond
calculation: The next fifty years of computing.. New York: Copernicus
Press, Springer-Verlag.

Norman, D. A. (1997). Living in space: Working with machines of
the future. In D. G. Stork (Ed.), HAL's Legacy: 2001's computer as
dream and reality. Cambridge, MA: MIT Press.

Norman, D. A. (1994) Defending human attributes in the age of the
machine. New York:
Voyager Books.

CD-ROM containing the full text of The psychology of
everyday things, Turn signals are the facial expressions of
automobiles, and Things that make us smart, plus selected (previously
published) essays, papers, and book chapters, design exercises,
homework exams, and video lectures, especially recorded for the
CD-ROM. Macintosh only (sorry).

Norman, D. A. (1988). User centered system design. Two hour
videotape available from the University of Maryland Instructional
Television System. Part of an 11 hour two-day satellite TV course,
User Interface Strategies '88 produced by the University of Maryland.
Four instructors: Ben Shneiderman, Tom Malone, Jim Foley, and Donald
Norman.

Editors, People Magazine (January 9, 1989). In his own words: So
you're still having trouble making those Christmas toys work? Don't
worry, it's not your fault. People, 31 (January 9, 1989), 91-94.