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Great hotel in a horrible city

The hotel is close to the international terminal (and a bit farther away from the domestic terminal). The hotel provides transportation back and forth from the airport (call in advance and provide flight details). The ride ranges from 700 rupees (about US$14) from the international airport and 1,000 rupees (US$20) from the domestic terminal. Keep in mind that being close to the airport does not mean you will find no traffic. The roads are just horrible and you might want to have an air-conditioned car to take you to the hotel. The Holiday Inn is newly renovated (I am writing this in November 2011) and has a great lobby, nice and modern rooms. The view from the rooms is of a decrepid city, but you are in India after all. Food is good (beware of the incredibly small portions). The breakfast is plentiful but they are yet to discover what real orange juice is!More

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Stayed: November 2011, traveled on business

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Ask dolphinOttawa about Holiday Inn Mumbai International Airport

Thank dolphinOttawa

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

HarryThaliwal, Manager at Holiday Inn Mumbai International Airport, responded to this reviewResponded February 24, 2012

Thank you for taking the time to share your feedback with us. It was nice to know that you like our food except that the portion size and orange juice was not upto your expectation. We have taken your feedback positively and the Chef has made the necessary corrections as desired. We look forward to welcoming you again in the near future.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Me n my hubby are from bangalore working in Riyadh Saudhi Arabia Stayed in holiday inn from nov 3rd 2011 to nov 5th 2011 ,rooms are very noisy as it is located on a main road can always hear the noise of traffic , i felt the breakfast in buffet was horrible on quality wise , please ask the chef to learn south indian dishes if not please don't serve such horrible breakfast in buffet..is it that you fool the indian customers who want to have a delicious breakfast in buffet ,as the breakfast ordered in the room was quite good ...so we set a mark in our mind that when a breakfast can be so horrible ,the rest of our supper would be horrible too ,so didn't even attempt to have the rest of the meal in holiday inn .The rooms are tidy n clean , please add some more channels on ur tv ,Water served in buffet breakfast had germs in it ...so please always carry bottle water to stay fit ....holiday inn atleast check the quality and cleanliness when u serve food n water ,guys if u really want to have a very delicious dinner forget holiday inn visit Punjab Grill in Phoneix Mall.Stop the attitude of taking indian clients lightly and stop buttering your foreign clients as we too pay the same amount as they pay .

Room Tip: please select another hotel .

Stayed: November 2011, traveled with family

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Ask Peter D about Holiday Inn Mumbai International Airport

2 Thank Peter D

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

HarryThaliwal, Manager at Holiday Inn Mumbai International Airport, responded to this reviewResponded February 24, 2012

Please accept our sincere apologies as we were unable to make your stay a pleasant and comfortable one. Your comment on the quality of food has been shared with our chef. It is alarming to hear about the germs in the water served to you. The Chef and his hygiene team are investigating the matter in detail. Your patronage is extremely important to us. We hope you will allow us an opportunity to present The Holiday Inn in a better light and welcome you once again.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Pros : Good hotel for a short duration of stay in Mumbai. Good and very friendly staff. Good and modern type rooms although they are a little small. Excellent breakfast and we enjoyed it though out our stay there.Cons : Very poor location. Located in Saki Naka has nothing around it. Even shopping mallss are quite far away andd going by taxi thourhg the crowd is nightmare. The only solace is that it is quite near to the Airport.

Room Tip: You can choose any room, I am sure they are all alike and offers a good night sleep.

Stayed: June 2011, traveled on business

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Ask mfad about Holiday Inn Mumbai International Airport

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

I became a fan of the sumptuous breakfast buffet of the hotel. The staff is extremely well trained and courteous and just in a couple of days had made sure to memorize our breakfast preferences. It's got beautiful and spacious rooms. when we checked out of the 5 day stay, we were happy to find that they had waived one of our lunches and airport pick and drop charges by themselves!

I would have liked maybe a quieter cosier restaurant in the hotel, but the one across the lobby is also just about fine :)

Stayed: September 2011, traveled as a couple

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Ask Priyanka K about Holiday Inn Mumbai International Airport

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

We have organized seminar in Holiday Inn on 11th Oct, 2011 and also taken 4 rooms, their service was beyond expectation. Employees are ready to do everything possible to make event successful as well as room service was good.

Stayed: October 2011, traveled on business

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Ask AlokT about Holiday Inn Mumbai International Airport

Thank AlokT

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Me & my family went on a trip to Goa & had to make a hault at Mumbai for some reason.We stayed at the holiday inn International airport Mumbai & were mesmerized with the hospitality of the people.The room, the food everything was just perfect !!!!i would like to express my compliments to the team at the front desk for a wonderful reception.We did realize how smooth & quick our check in & check out was. A word of appreciation to Mr Hitesh at the front office as he established an extremely professional image in front of us.He was very courteous, polite & that cheerful smile made our day as we left the hotel.If i rate the overall facility it is sure going to be a 10/10

One thing is for sure anytime i travel to Mumbai i know exactly the place i m going to stay.

Stayed: September 2011, traveled with family

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Ask Pournavi about Holiday Inn Mumbai International Airport

1 Thank Pournavi

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.