Collateral Clerk

Requisition Number 17-0040 Post Date 3/17/2017 Title Collateral Clerk City Herndon State VA Description The primary role of this position is to assist Northwest Federal Credit Union to live out our vision to be the lifetime financial partner for our member-owners. One of the primary means to achieve this end is to develop a highly effective team of employees and develop each employee to their highest potential through coaching and leadership. This position is responsible for ensuring that outstanding service is delivered to both internal and external members. A key component of this service to external members is to ensure each employee identifies membersa€ (TM) financial needs and suggests appropriate Credit Union solutions.DUTIES AND RESPONSIBILITIESMust include the following and you may include any additional:- Deliver outstanding service that delivers on our Service Promises.- Meet or exceed the service goals for the position.- Knowledge of the Credit Uniona€ (TM) s products and services.- Complete BVS classes as assigned.- Maintain department policy and procedure documentation accordingly.- Remains cognizant of and adheres to NWFCU policies and procedures, and regulations pertaining to the Bank Secrecy Act (BSA).- Process all incoming and outgoing titles to DMV, processing auto loan pay-offs, and handles all insurance, including our third party carrier Allied Solutions for Collateral Protection Insurance (CPI).- Prepare promissory notes and titles for release to member; walk-ina€ (TM) s or by mail.- Prefect all titles thru DMV according to specific state law.- Responsible for accessing DealerTrack (formally known as FDI) on a daily basis to process all perfected titles or create accounts for titles without an account.- Document and log all incoming perfected titles.- Maintains and updates missing document report through Akcelerant.- Responds to written and telephone inquiries from employees, members, car dealerships, insurance companies, Allied Solutions and DealerTrack, etc.- Process consumer loan adjustments in credit union core system Symitar Episys- Remains cognizant of, and adheres to NWFCU policies and procedures, and regulations pertaining to the Bank Secrecy Act (BSA). Requirements SHIFT HOURS: 8:00am - 4:30pm M-FQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ideal candidate will have at least 2 years of auto loan experience and will be familiar with auto titling and insurance processes.EDUCATION and/or EXPERIENCEHigh School Diploma or equivalent, previous financial and service experience preferred. Excellent verbal, organizational, and problem-solving skills needed.Click here to enter text.SKILLSPC skills include ability to use Microsoft Office products such as Excel and Word, as well is Internet Explorer.Ability to use a calculator, fax machine & copier, etc. Must have the ability to multi-task. Have a working knowledge of Synergy, DealerTrack, Akcelerant and Allied Solutions programs.LANGUAGE SKILLSLanguage skills require the ability to interpret all requests using effective interpersonal, verbal and written communication skills.MATHEMATICAL SKILLSMathematical skills include the ability to add, subtract, multiply, and divide and effectively use a 10 key calculator.REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.Ability to deal with problems involving several concrete variables in standardized situations.WORK ENVIRONMENTAbility to function in a financial institution and/or branch environment and utilize standard office equipment, including but not limited to PC, fax, copier, telephone, etc.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SPECIAL REQUIREMENTSIf selected for an interview and offered a position, your offer will be contingent upon your submitting to and successfully completing a drug test and criminal background check within a reasonable timeframe and prior to employment.All positions require US citizenship and a Federal Government Security Clearance. Those with an active security clearance are encouraged to apply; NWFCU will sponsor the clearance process for qualified applicants. Further, all applicants must pass bondability requirements and will be subject to a credit history check in order to determine eligibility for employment with NWFCU.Necessary accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.Remains cognizant of and adheres to NWFCU policies and procedures, and regulations pertaining to the Bank Secrecy Act (BSA).Northwest Federal Credit Union is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.We are proud to be an EEO/AA employer Minorities/Females/Disabled/Veterans. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.Please view Equal Employment Opportunity Posters provided by OFCCP here.The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Apply Online Send This Job to a Friend Careers Browse Open Jobs Search Open Jobs Edit Your Profile View Submitted Applications PRIVACY & INTERNET POLICY | FRAUD CENTER | CAREERS (C) 2014 Northwest Federal Credit Union. Federally Insured by NCUA CALL CENTER703-709-8901 (1-866-709-8901) a€ cents 703-709-8919 (TTY)M-F: 7 AM - 7 PM Sat: 8 AM - 1 PMAFTER HOURS LOST OR STOLEN CARDS703-709-8901 (1-866-709-8901) ABA ROUTING NUMBER256075025#mcafeediv {POSITION: relative; TOP: -47px; LEFT: 133px}#hudlogo {POSITION: relative; TOP: 0px} .