About This Class

Learn how to dramatically improve your ability to have crucial conversations in your personal and professional life. In this 30-minute class, best-selling author Joseph Grenny shares insights from 30 years of research watching crucial conversations around the world.

You’ll learn to:

identify the conversations that are holding you back from the results you want.

talk about the right issue to avoid "déjà vu dialogue."

get your emotions in check before you open your mouth.

create enough safety to talk with almost anyone about almost anything.

This class is perfect for professionals at any level and anyone who has tough conversations with other humans.

The most interesting questions in the world to me have to do human beings: Why we do what we do? How we can help ourselves and others change? Human behavior is endlessly fascinating to me. So, for the last 30 years, I've been trying to help people use good social science research to change their lives and companies for the better.

Through thousands of hours of research, one thing I've found is that one of the moments of greatest impact on our results and relationships are the moments w...