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I am teetering on the brink of madness and either I or my PC is going out of the window very soon!

I am trying (for the first time) to import a Powerpoint presentation (Microsoft 2003) into Synergy for Translation. I have checked filters, tags, disabled the Next Gen Java, and all the other good things suggested in similar forums, but still, several hours later, the Convert into Translation Format task fails.

Error: EXC from HRESULT : 0x80010105 (RPC_E_SERVERFAULT)) (Have googled but no (constructive) help on this error either)

I am running SDL Freelance Suite 2007 from my PC - no server.

In hope that someone can save me from doing something ridiculous in my frustration just ahead of HUGE Deadline!

Many thanks,

FB.

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Hi "FB",Have you tried to open the PPT file directly in TagEditor (without Synergy)?

Best regards,Ralf

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Osbick (X) English to German

TOPIC STARTER

Opening in Tag Edit. doesn't work either

Feb 25, 2009

Hi Ralph,

Thanks, was a good suggestions but still doesn't work. No error this time, Tag Editor just says it has failed and must close down.I also tried (earlier today) to open the ppt directly with Synergy (through R-mouse click directly into the file and 'Open With'. Synergy opened, but then just sat there and did not open the ppt.

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Osbick (X) English to German

TOPIC STARTER

Tag Editor Error Report

Feb 25, 2009

Hi Ralph,

I was mistaken, Tag Editor does issue a report, I just missed the link:

C:\DOCUME~1\ADMINI~1.FLE\LOCALS~1\Temp\9d6b_appcompat.txt

Not at all sure what this file is or what it does nor how I can mend it!

Any ideas?

Many thanks.

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Hi Osbick,what is the PPT file size? Maybe removing all pictures (if any) from the file could help sort this out.

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Osbick (X) English to German

TOPIC STARTER

There is a fix!

Feb 25, 2009

Hi Me again.

At last having spent almost a whole day trawling through KB's there is actually hotfix, nicely tucked away in SDL.com which didn't come up on any Google search I committed today. Fantastic.Anyway, to save all you poor souls suffering the same fate as me hours of lost time and sanity, here's the link.

Unfortunately the link below take me to a general web page were there is no specific solution for the problem. Can you please explain how do you fix the issue or at least how do you look for at transalationzone knowledge base?

Regards

Cesar

Osbick wrote:

Hi Me again.

At last having spent almost a whole day trawling through KB's there is actually hotfix, nicely tucked away in SDL.com which didn't come up on any Google search I committed today. Fantastic.Anyway, to save all you poor souls suffering the same fate as me hours of lost time and sanity, here's the link.

The reason you can't find the old one with a search is because it was removed and rolled up into this later cumulative fix (this is quite an old post now). Make sure you have the correct version of Suite before applying this.

Regards

Paul

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