Employment Opportunities

Merchant of Tennis is a tennis retail shop that brings personal professional tennis service to a larger market. We specialize in tennis racquets, shoes, clothing, bags, and tennis balls. Our company has two stores located in Toronto & Oakville and merchantoftennis.com is Canada's preferred online tennis retail site.

The Merchant of Tennis’ is comprised of positive, team oriented professionals and tennis enthusiasts striving to provide customer service second to none, in a friendly working environment. Our dynamic team has provided unsurpassed stringing service for Rafael Nadal, Serena Williams and the many tour pros who were entered in The Rogers Cup. Our lead stringer's expert services have also been used at Wimbledon and the Australian Open. We are among the top providers of stringing in Canada.

The Merchant of Tennis is also the preferred retailer of the Ontario Tennis Association and has sponsored Team Ontario for over 10 years. The company also supports many in the tennis community including the Intercounty Tennis Association, the Toronto Tennis Junior League and has an ongoing partnership with the Doug Philpott Inner City Children’s Tennis Fund which provides free tennis camps to over 5,000 kids each and every year.

At the Merchant of Tennis we strive to provide a very positive & accessible working environment. Our commitment to providing every one of our customers with the best possible service happens because of the professionalism and support our team provides to each other. The Merchant of Tennis is proud to be an equal opportunity employer.

Current Openings

Racquet Stringer

We are looking to hire for the position of racquet stringer. This position involves part time stringing off the floor of the store. As we head into busy season we are consistently at stringing capacity; the goal of this position is to help lighten the load for staff on the floor so that they are able to serve customers without the pressure of completing racquets on time.

Type of position: Part-time (15-30 hours a week)

Reports to: Racquet Manager

Start date: As soon as possible

Compensation: Based on experience

Primary Responsibilities:

Maintain level of quality and professionalism as other stringers

Qualifications:

Background in tennis or stringing

Multitasking ability in a fast paced environment

Strong attention to detail and works towards a high standard of quality

Required Experience:

No experience required

Background in a tennis or retail environment is beneficial

Language Requirement: English

Apply now: If your skills, knowledge, and experience are as mentioned above, please apply with your resume via e-mail to steven@merchantoftennis.com, or drop your application in person at one of our locations. We will only contact short-listed candidates.

Full-Time Customer Service Associate

Location: Toronto

Hours: Full-Time (35-45 hours per week), including evenings and weekends as per store hours

Reports to: Store Manager

Compensation: Hourly wage based on experience

We are currently looking for a full-time customer service associate for our Oakville location. To apply to this position, please send a current copy of your resume and a brief description of why you think that you would be a good fit for the position. Preference will be given to those applicants with previous retail experience.

Primary Responsibilities:

Assist clients with their purchases by providing exemplary customer service

Efficiently and accurately cash clients out for their purchases

Stock and merchandise product

Answer phone and email inquiries

General cleaning and organizing of work space

Book in racquets for stringing and book out racquets for demoing

Service racquets (training will be provided)

Skill Requirements:

Passion for the sport of tennis

Ability to provide great customer service

Positive and friendly demeanor

Able to multi task

Strong computer skill with the experience using Microsoft Excel

Committed to keep up to date with industry and product knowledge

Must be a team player who excels in building trusting relationships

Apply now: If your skills, knowledge, and experience are as mentioned above, please apply with your resume via e-mail to steven@merchantoftennis.com, or drop your application in person at one of our locations. We will only contact short-listed candidates.

Part-Time Customer Service Associate

Location: Toronto

Hours: Part-Time (15-30 hours per week), including evenings and weekends as per store hours

Reports to: Store Manager

Compensation: Hourly wage based on experience

We are currently looking for a part-time customer service associate for our Toronto location. To apply to this position, please send a current copy of your resume and a brief description of why you think that you would be a good fit for the position. Preference will be given to those applicants with previous retail experience.

Primary Responsibilities:

Assist clients with their purchases by providing exemplary customer service

Efficiently and accurately cash clients out for their purchases

Stock and merchandise product

Answer phone and email inquiries

General cleaning and organizing of work space

Book in racquets for stringing and book out racquets for demoing

Service racquets (training will be provided)

Skill Requirements:

Passion for the sport of tennis

Ability to provide great customer service

Positive and friendly demeanor

Able to multi task

Experience using Microsoft Excel

Committed to keep up to date with industry and product knowledge

Must be a team player who excels in building trusting relationships

Apply now: If your skills, knowledge, and experience are as mentioned above, please apply with your resume via e-mail to steven@merchantoftennis.com, or drop your application in person at one of our locations. We will only contact short-listed candidates.