Managing messaging is a science for most operations, provided they have the
expertise on hand. When is it a good time to save yourself some hassle and hand your organization's
mail and messaging over to an outsourcer?

Are MS Exchange and its clients security sieves or is Novell just saying so to cover up a desperate attempt to catch up with its GroupWise ICE? Jacqueline Emigh reports that the companies never quit sparring.

Independence from Netware (and its occasionally pesky client) is just one reason network admins are finding a useful remote management tool in Zenworks for Desktops. Jacqueline Emigh investigates some of the new features being reported from the field.