Featuring a dining table for four, 1 King sized bed, 2 Queen sized beds, 1 Full sized bed, and 2 Full Sofa Bed, this stunning, brand new 3 Bed/2.5 Bath with 4 separate beds on West 47th Street & 8th Ave is just 1 block from Times Square. Located near Broadway on a Quiet block, you are literally in the middle of Times Square. Broadway is half a block away and you can see the hottest Times Square attractions. This Midtown West area is home to Piano Bars, Fine Dining, Broadway Shows, Theater District, Tourist Attractions, and many more new exciting experiences. The coolest part about the location is that you are right on Restaurant Row (Little Brazil) and that is where everyone eats. World Famous Fine Dining in a historic food district. Your right near NYC clubs, lounges, lofts, and chic restaurants. Take a look at the pictures and check out the modern furniture and tasteful artwork. The place has been renovated, refurbished, freshly painted and cleaned to perfection.

USA Stay residences are not hotels. USA Stay does not supply daily housekeeping services and other amenities commonly expected during a hotel stay. The USA Stay residences do not comply with the same fire safety and building code requirements as a hotel. Contact customer service for any maintenance issues - there is not a front desk or staff at any of the residences

Cancellation Policy:
Strict

You will be refunded half of the total price minus the cancellation fee if you cancel the booking at least 7 days before check-in by 12 noon CET (Central European Time) For cancellations that are made less than 7 days before check-in, you will be refunded 5% of the total price minus the cancellation fee.

The rented apartment, advertized on the platform wimdu.de as „Luxus-LOFT 3 Schlafzimmer, 2 Bäder – Ausstattung“ ("Luxury LOFT 3 Bedrooms, 2 Baths – Equiped”) had several serious defects and deviations from the published specifications. The use of the apartment as described in the ad was not possible, leading to additional unplanned costs and expenses. As per the terms and conditions, all problems were promptly reported and well documented by photographs.

The shortcomings in detail:

• Severe uncleanliness (including bed sheets, towels, bathroom, kitchen, refrigerator, floors) and other serious hygiene issues throughout the entire apartment
• No Wi-Fi or Internet access, a direct deviation from the terms of reference in your ad
• Toilet was broken/defective – the tank ran constantly
• Air conditioning unit did not work (it was masked)
• Soiled linens and bedding
• One of the bedrooms had no bedding whatsoever (due to the low temperatures it was not possible to stay overnight)
• Soiled towels
• Dirty, foul-smelling refrigerator – completely non-usable
• Non-usable cabinets (misconstruction)
• Dirty floors throughout the apartment and in particular the bathrooms
• Dirty windows
• The trash was never emptied
• There were defective doorknobs which would fall out of the door
• There was no laundry detergent
• The clocks were defective
• TVs did not work – all four of them

No promised on-site support was received from you as the responsible US agency. No support was received at any time, no action was taken to address any of the shortcomings. A selection of the submitted photographs can be found in the appendix to my e-mail.

Windu is the most expensive website to rent an apartment on the face of the earth. Based on an email sent by CityKit (Management Company of the property) the actual cost of the apartment was $2001.00 for 7 days but we paid to Windu 2,421.21. This means 420 (20%) commission. Making this type of commission could be typical in the industry but letting the client to find out about it is very unprofessional. Hiding key information like the location of the apartment is no very professional either (third floor without elevator) Later we realized the apartment was in poor shape and not properly maintained, CityKit totally ignored our request for simple things missing like extra cover and linen for the sofa bed or to send a technician to fix a huge leak on the bathroom sink. Definitely I won't recommend Wimdu to a friend.