Frequently Asked Questions about hearing and hearing aids

A: No, wearing hearing aids will not make your ears dependent on the devices. When you remove the hearing aids, your hearing loss will be the same as before you inserted them. In fact, the opposite is true. The longer your hearing loss goes uncorrected, the longer your brain has to “forget” what speech sounds like. This may decrease an individual’s potential for improvement once he/she decides to move forward if that individual has put off getting hearing aids for a long time.

Q: What if I’m not ready to wear hearing aids?

A: Nobody wants to have a hearing loss. Yet the average person who does will wait 7 to 10 years to do anything about it. If you are not struggling to hear all the time, an assistive listening device (ALD) for a specific situation might help you. Some examples of ALD’s are Amplified Telephones, TV Listening Systems, Personal Listening Systems, Wireless Voice Amplifiers, Tour Guide Systems, Infra red System, Vibrating Alarm Clocks, Vibrating Watches, Smoke Alarm Packages. An ALD can be very beneficial for people with hearing aids as well to help in situations where a hearing aid is not enough. Some examples are FM systems, TV listening system, Telephone adaptors and more.

Q: Can you test my Child’s hearing?

A: Yes, we test children at the age of 6 years. The hearing test consists of full audiogram test, middle ear test and a speech test. We also assess your child for auditory processing if needed.

Q: How long is the warranty?

A: Most hearing aids come with a 3 year manufacturer warranty.

Q: Can I trial before I buy?

A: Yes you can trial any hearing aid for a 30 day period.

Q: Do I need to have a hearing test?

A: Yes, we need the information from the test to program your hearing aid or to come up with a management plan. A hearing test will tell us what your “prescription” will look like.

Client Review Video

Why Falls of Sound

Michael – The Gap

'Thank you for providing such a comprehensive after sales service. It is good to know that our hearing problems are...

After persevering with a lack of hearing for a number of years to the annoyance of family and friends I was pleased to obtain the services of your staff. They have assisted me in choosing a suitable hearing aid although surprised at cost of same.

https://fallsofsound.com.au/testimonials/brian-buderim/

Joan – Pelican Waters

“I have recently purchased Siemens Hearing aids from you, Maroochydore Branch. 6 years ago I purchased the same brand from...

“I have recently purchased Siemens Hearing aids from you, Maroochydore Branch. 6 years ago I purchased the same brand from Indooroopilly branch and felt they needed replacing. I have nothing but praise for the attention from F. of S. staff. Katia has gone to no end of trouble to make sure everything was OK. I am very happy to wear them all day every day, Thank you.”

https://fallsofsound.com.au/testimonials/joan-pelican-waters/

Catalina – Banyo

"Very friendly service and Patience with the missing appointments, and very satisfactory work with the hearing aid. The hearing aid...

"Friendly, caring approach; patient in answering questions and concerns. Gave cheerful feedback on hearing retest when checking how progress is going. very comprehensive in explaining each aspect of your hearing and the choice and use of the hearing aids. Explained well what she thought was/were the best hearing and option/s for use. Follow up consultation questions were searching to ensure the best solution/settings were obtained and accessories as well as explaining the computer screen data etc- very ably done. Made the whole process an enjoyable interesting experience"

https://fallsofsound.com.au/testimonials/richard-boyce/

Anonymous – Brisbane

"Falls of Sound is a highly efficient hearing service. The office manager is always helpful, courteous. The audiologist is friendly...

"Falls of Sound is a highly efficient hearing service. The office manager is always helpful, courteous. The audiologist is friendly and very professional, as well as being very proficient. This makes a visit to Falls of Sound an enjoyable and beneficial experience"

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I needed something removing from my ear at short notice, and the kind ladies at falls of sound squoze me in today, between patients, and sorted me out within minutes! What a wonderful gracious lady she was, helping me out. I so appreciated this kindness and so professional. Many many thanks. A wonderful caring business! Highly recommend them.

Dr. Lucy Hampton was very helpful and so kind! She tried to explain every possible ways to unclog the earwax and how to take care of your ears. If you have any hearing problem or just a tiny problem like removing earwax then this is a to-go place! Fast and comfortable to put your trust in her hand. Thank you so much Dr. Lucy! :)