Terms & Conditions

Please read the terms and conditions below carefully as they form the basis of your contract with us at DreamSmartTutors.

Courses Booking

All courses and services can be booked online via our website and/or through Eventbrite

When making a booking the named person on the booking form is agreeing that:

They are over 16 years of age.

They have the authority to make this booking and that they also have the capacity to be bound by this contract.

All information provided is true and correct.

They agree to the use of information in accordance with our privacy policy.

They have read and understood the terms and conditions.

Payment

Payment is made online at the time of booking via our website and/or Eventbrite

Requirements

Students must have an interest in Medicine and be planning to applying to Medical school in the United Kingdom (UK) in the near future. The minimum age requirement for the courses is 14.

Joining Instructions

All required information pertaining to the courses will be issued via email at least two weeks before the course start date.

Structure and Content

DreamSmartTutors reserves the right to alter the course structure, content in addition to any individuals delivering the courses. We will endeavour to inform participants of any changes as soon as reasonably practicable.

Certificates

Certificates will be issued depending on the courses booked and will be emailed to attendees 2-4 weeks after the course date.

Copyright

All materials provided during the courses, including presentations, audio and video clips, booklets and handouts are owned by DreamSmartTutors. Course materials can be used for personal development only (i.e. revision purposes). No content is allowed to be copied, reproduced, or used in any way without gaining written permission from us, (including by way of email) at DreamSmartTutors. If the above terms are violated then this will constitute an infringement of copyright.

Cancellations

All cancellations must be made in writing via email, (please see email address below).

Our cancellation policy is as follows:

Cancellations more than a month prior to the start of the course date will not incur a cancellation fee, (a full refund will be issued).

A charge of 50% of the course fee will be incurred if cancellations occur between two weeks and up to but excluding one month before the course date.

Cancellations that occur less than two weeks before the specified course date will incur a 100% charge of the course fee.

If we need to cancel a course, we will endeavour to give sufficient time in which to notify all attendees. There will be the option to issue a full refund or another course date. However in cases of force majeure we retain the right to not refund the course(s) fee(s).

All courses have a minimum number of attendees required; we reserve the right to cancel or postpone the course if this minimum number is not achieved.

Failure to attend the course

No refunds are given if there is non-attendance without prior warning.

Venue

We reserve the right to change a venue any time before the course date, (albeit we will endeavour to give at least 2-4 weeks notice).

Not all venues will have disabled access so it is important that the venue details are read clearly before the time of booking. Please also inform us of any additional requirements in due course so we can advise accordingly.

Lateness

It is suggested that attendees arrive at least ten minutes before the course start time. If attendees arrive after the course start time without prior warning we reserve the right to refuse admission. We can however make exceptions in certain circumstances.

Special Circumstances

It is important that you notify us of any disabilities and special dietary requirements you may have. Please inform us at the time of booking, and in any event at least four weeks in advance of the course start date so that the necessary adjustments can be made.

Privacy Policy

All personal information you provide us with will be held in accordance with the Data Protection Act 1998. We will not pass any personal information on to anyone outside our organisation. Furthermore, individuals have the right to request (in writing) and obtain all personal information we possess about them.

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