2012 Chevrolet Silverado 1500 Work TruckUsed Cars
in
Apopka, FL 32703

Average time on market:
25 days
Certified Pre-Owned: No
Transmission: 4-Speed Automatic
Color: White
Description:
Used 2012 Chevrolet Silverado 1500 Work Truck for sale
- $10,450, 44,060 miles

Avg. Dealer Rating: (8 reviews)
"The vehicles had kind of an odd smell to them (I think because they were
steam cleaned and left to sit?) But they're good people. They prefer cash, but
are very good to talk to and very sincere. Small business. Nice folks. "

Avg. Dealer Rating: (19 reviews)
"Purchased a pre-owned Lexus on 12/2/17 at the Tom Wood VW dealership in Indianapolis. After negotiating a price (which was not easy since they totally valued my trade
incorrectly - originally as a Tacoma access cab versus Tacoma double cab - about a $4k difference), I opted out of trading my vehicle and purchased the Lexus out right. Be
wary of the finance office...they attempt to sell all sorts of add-ons and charge a $140 "loan processing fee." In addition to this, the dealer charges a $160 fee for DMV
Nationwide (title work)...AND (yes, another AND) $199 documentation fee. This is roughly $500 in fees.
After complaining about the $160 "DMV Nationwide" fee, a manager deducted that price from the vehicle (but it still shows as a charge in paperwork).
My main gripe here is when it came to paying taxes and registration. The company they use (and charge their customers for) has incorrect information and forms. The form
they gave me to complete back in my home state of Missouri was outdated by over a year.
I sent several emails to my Salesperson, Matt and Finance guy, Brian with NO replies. Only after contacting Anthony, the sales manager, did I receive a call from Brian and
he was actually reading my email over the phone with me...so it was a complete waste of my time where I simply had to explain I was contacting them to get an update on
when my plates would arrive and that I was also overcharged for City taxes (required for St. Louis). He said he would get back to me...and he did, but by email and he
copied his manager along with the operations manager of the dealership, Josh. I replied to this email but never heard back from ANY of the gentlemen copied in the email.
After submitting yet another document required (and only discovered by me taking a VERY proactive stand with this transaction), I asked for an update or estimate of time
on plate arrival. I never received a response via email or multiple voice messages. I called the operations manager and he responded but did not have a resolution
time...however he assured me that he would look into it and let me know...which he did and by this time, I was preparing a road trip from St. Louis to east coast with expired
tags. We are now in the 1st week of February (car purchased 12/2/17). Josh, the operations manager calls to tell me that DMV Nationwide was putting a rush and would
send my plates to my home but that they would likely arrive later in the week (after I would already be on my trip). The plates were not delivered until 2/13/18. 50 business
days (and yes, I took out Christmas day and New Year's day).
My frustration with the folks at Tom Wood VW wasn't so much the amount of time to receive my plates (and refund for taxes that were overpaid), it was the lack of concern
and communication. I never again spoke with my salesperson even after multiple emails that went unanswered and voice messages.
I do not recommend doing business with these folks...in all my years of buying cars (and lots of them), this is by far the worst transaction ever."

Avg. Dealer Rating: (97 reviews)
"I e-maIed Schafer regarding a Buick Enclave. I received an immediate response that the vehicle was no longer available. I keep an eye on their inventory as I would really like to purchase a vehicle from them, as I have heard wonderful things regarding this dealership. "

Avg. Dealer Rating: (19 reviews)
"I just wish that this dealer would have gave me a bottom-line price because this vehicle has highway miles of 212000 and it's almost 15 years old I just want to know what work has been done to it for me to give to this dealership of $2,500 you are willing to negotiate"

Avg. Dealer Rating: (32 reviews)
"Gary and Alex were easy to work with and fair. They responded to my inquiry quickly and were flexible to my schedule. They even held the van for me as I couldn't buy it right away. They also clearly have the best prices in the area. I'll buy my next car here. Thanks guys!"