Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

The owner of From the Attic conducts estate sales in AZ. Rather than conducting a legitimate sale by advertising, placing signs and fairly pricing items, this owner claims she does sales "by invitation only." She claimed to have 1,000 people on her mailing list. On the first morning of the sale she had priced only a few select items. She made a few calls to potential customers. By the end of the day 8 people (antique dealers) showed up and she sold a grand total of $423.00. Jody Rogers, company owner bought items totalling $240.00.

Jody Rogers, company owner did not price items-- with the exception of a few "choice" items. Most importantly, the company owner, without my knowledge or permission, took numerous items home before the sale began without pricing, itemizing, or paying for them until after the end of the sale.(At this point I called the police.) I didn't know the purchase price of those items until after the sale when the owner sent me an accounting. From the attic priced the items they purchased paying pennies on the dollar! For example, she purchased an unusual vintage Christmas tablecloth for $5.00 minus the 30% commission (for a total of $3.50)! I repurchased the tablecloth from the owners booth at Antique Gatherings for $60.00. These are highly unethical business practices, particularlyy if she does this repeatedly as I suspect she does. In addition, 7 of the 8 people she brought to the sale were dealers in the same store, and she also sold them items at "rock bottom prices." I barely realized 10% of fair market value on my items minus the 30% commission she received on total sales. I could have done better having a garage sale myself.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.