Account Management

Redmayne take pride in building good customer relationships to ensure customer satisfaction.

To achieve this we have dedicated Account Managers to maintain, review and manage the customer order books on a daily basis. We feel communication is key to a successful relationship. Some customers require a single point of contact which we are more than happy to accommodate.

The Account Manager internally our aided by our ERP/MRP system K3 Smartvision which controls all aspects of the business needs on a day to day basis. The Account Managers therefore can produce schedules, progress reports, current order book status on a “live” basis to all our customers. We also encourage regular meetings with customers and have an open book policy.