Privacy and Cookie Policy

This privacy policy (the “Privacy Policy”) applies only to the market. www.readeroffersplus website (the “Site”).
The Site is owned and maintained by the company Archant Community Media Limited whose Registered Office address is Prospect House, Rouen Road, Norwich NR1 1RE and whose company number is 19300 in England and Wales, referred to below as (the “Company”).
The site includes products (the “Goods” or the “Product(s)”) of the Company. Wherever the terms “we,” “our,” or “us” are used in this privacy policy, we are referring to the practices of the Company concerning the processing and collection of your information through the Site.

Privacy Statement

From time-to-time, the Company may provide you with communications by email, phone and post about your order, or where you have given us permission, information you might be interested in receiving, including e-mails about loyalty rewards, sales, special items, and general marketing information about the Products and services. If you make a purchase via the Site you will be providing your information to the Company in order for us to process orders. We inform you that any information you provide may be fully shared between the Company and a third party with whom the Company has entered in any kind of relationship as described in this Privacy Policy.

We are committed to protecting your privacy online and to managing your information responsibly.
This Privacy Policy is intended to notify you of our online privacy practices, the type of information that may be collected and stored, how the information is used; with whom the information may be shared; what choices are available to you regarding collection, use and distribution of the information; what kind of security procedures are in place to protect the loss, misuse or alteration of information under our control; and, who to contact with questions or concerns.

This Privacy Policy does not apply to other websites to which we may link. We may post such links on the Site as a way of helping you locate related information and products easily. However, when linking to another website, you must review that website's privacy policy as other websites may not treat information collected online in the same manner as we do, and even though you contact them though the Site, the Site does not have any responsibility on the treatment by these other websites of your personal information

By using the Site, or contacting call centre operations, you consent to the collection and use of information by us in accordance with this privacy policy. If we decide to change our privacy policy, we will post those changes on this page. We recommend you regularly review this page to ensure that you are always aware of our information practices and any changes to such.

Why We Collect Information

We collect personal information because it helps us deliver Products and services. For example, if you order a Product, we need to have information such as your billing address, Product choice, delivery information, and payment processing information. In addition, your personal information helps us communicate to you our latest Products, special offers, and information and events about which you might like to hear.

We also collect your personal information to help us design and deliver Site operations, and to deliver targeted advertisements to you. We also may correlate your personal information obtained from you with information from other sources, which may help us to develop a more targeted user profile.. Similarly, we may process personal information to target specific items of interest to you. We know that everyone is busy, and nobody likes their email cluttered up with junk mail and as such we will only send you marketing messages if you choose to receive them from us. If you decide that you no longer want to receive our emails you can unsubscribe at any time by clicking and selecting 'Unsubscribe' or updating your preferences.

What Information We Collect

The following sections below describes the type of information we may collect about you.
Those who wish to communicate with us but do not wish to provide their information online may contact us through the address or phone numbers provided on the Site. However, you should note that if you contact us by phone, or if you contact us via postal mail, you may still be submitting your information to us. For example, if you have a listed phone number without blocking, your phone number may appear to us when you call. Similarly, if you write to us and provide a name and return address, we will gather that information in order to communicate with you, and we may use the information in accordance with this privacy policy.

Shopping
When you shop on the Site, we will collect the information necessary to complete your order, such as your name, e-mail address, shipping address, payment information (including credit card number and/or debit card number) and billing address.

If you create an account, we will collect information about your purchases and payment methods, as well as the shipping addresses that you add to your address book, in order to make future shopping experiences faster and more convenient. We will use this information to process your transaction and dispatch your order. Any data that is necessary to process your order is mandatory, the consequence of the refusal to provide it is that we will not process the said order, on the other hand any information that is not necessary to process your order is not mandatory and the refusal to provide it has no consequence on the processing of your order.

General Browsing

We do not automatically collect your home address, email address, telephone number, and product preferences unless you voluntarily input this information, such as during a registration or ordering process, or when you submit questions or comments, request information, or participate in online surveys, contests, promotions or other activities.

If you do not want us to collect and process and use your information other than information necessary to fulfil the contractual obligations, please do not provide such information.

Even if you do not submit personal information through the Site, we gather navigational information about where visitors go on the Site and information about the technical efficiencies of the Site and services (i.e., time to connect to the Site, time to download pages, etc.). This information allows us to see which areas of the Site are most visited and helps us better understand the user experience. This helps us improve quality by recognising and delivering more of the features, areas, and services our visitors prefer. In this process of gathering information, we may collect for example, domain type, browser type and version, service provider and IP address, referring/exit pages, operating system, date/time stamp, and click-stream data. We may also create and use electronic records to compile statistics about how our visitors collectively interact with the Site.

How We Collect Information

We collect information in three primary ways:

You Give Us Information:

We collect information from you when you purchase a Product or service from us or when you interact with us about a Product or service we offer or provide. For example, you provide us with your information when you order a Product or establish an account with us.

We Collect Information Automatically:

We automatically collect certain types of information when you visit the Site or purchase or use products and services. For example, we automatically collect various types of technical information when you use the Site as described in this privacy policy.

We Collect Information from Other Sources:

We may obtain information about you from outside sources. For example, we may obtain commercially available information about you from third parties, such as for advertising and marketing purposes. We may also receive information from third-parties who provide third-party tracking services through web-beacons as discussed in this privacy policy.

Use of Cookies

Cookies are bits of electronic information that a website may transfer to a visitor's computer to identify specific information about the visitor's visits to a website. The Site uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies are typically stored on your computer's hard drive and are used to help track clicks as you go through the pages within the Site. We may also use cookies to tell us whether you have previously visited the Site. We also use cookies which may be set by third-parties with whom we have entered into agreements which may enable us to obtain other information about you as may be available from those third-parties. You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. You may also use commonly available tools in your browser to remove cookies which may have been placed onto your computer. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that store cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org and www.youronlinechoices.com. However, please note that if you disable the use of cookies on your computer, you will not be able to shop on our Site. We will not use FLASH cookies, unless you are specifically notified that we intend to use them for a specific service, and you are given the opportunity to opt-out from receiving such cookies. FLASH cookies are cookies that are placed on your computer that are not removed through normal browser management tools, but the developer of the FLASH programming language currently has an on-line management tool to allow you to remove these FLASH cookies.

Use of Web Beacons, Clear-GIFs, Pixel Tags and JavaScript

We also use "pixel tags" (also called "action pixels," "web beacons" or "clear gifs") and/or JavaScript plug-ins, placed on our Site and in our emails to you.

These web beacons and plug-ins are small graphic images (typically that you cannot see) or code on a website or in an email message which are used for such things as recording web pages and advertisements clicked-on by a user, or for tracking the performance of email marketing campaigns. These devices help us analyse our customers' online behaviour and measure the effectiveness of the Site and advertising. We also work with third-party service providers that help us track, collect, and analyse this information. Third-party entities with whom we have agreements may place these devices on the website and/or in e-mails to use information obtained from them such as pages viewed, items purchased, e-mails opened and items upon which you may click in e-mails. These third-party providers may also place cookies onto your computer. Those third-party cookies may enable us to obtain aggregate demographic information and user statistics about you and your preferences from these third-party sources as well as our information we have about you

Widgets and Server Logs

A "widget" is generally an application that can be embedded in a web page. Widgets can provide real-time information to the page. Widgets are often provided by third-parties and we may provide widgets on the Site. Widgets may enable the third-parties that provide them to collect data about users visiting the Site. We may also obtain information shared with us through the providers of these widgets.

A web "server log" is a record of activity created by a computer that delivers certain web pages to your browser. Certain activities that you perform on the Site may record information in server logs, such as if you enter a search term into a search box located on the Site. The server log may record the search term, or the link you clicked on to bring you to the Site. The server log may also record information about your browser, such as you IP address and the cookies set on your browser.

Search Queries on Our Website

We may provide you with options to search for information on the Site. If you enter information in a search query box, we may store that information and we may aggregate that information with other information we may have about the browser and/or IP address from which the search query originated.

How We Use the Information We Collect

We use the information we collect in a variety of ways. Generally, using all of the above mentioned, and similar type tools, we may collect, aggregate, and use information from or about you such as data about the type of browser and operating system used, which web pages you view, the time and duration or you visits to our Site, the search queries you may use on the Site, whether you clicked on any advertisements, whether you have clicked on any links in any e-mails sent from us, or third-parties on our behalf, whether you have chosen to opt-out of certain services or information sharing, and whether you have viewed or ordered certain products or services.

We use the information we collect on the Site and through providing you with Products and Services in the following ways, including: (i) provide the Products or services you may order, including processing orders, returns and dealing with third party payment providers; (ii) analyse trends and conduct research about improving our Products and services; (iii) provide support and respond to questions from customers and visitors; (iv) improve the Site, Products or services; (v) learn about customers' needs; (vi) where we have the appropriate permissions in place, contacting consumers for research, informational, and marketing purposes, including customising our product recommendations to you based upon your information and purchases; (vii) track traffic patterns and site usage; (viii) enable online ordering and provide customer service with respect to such orders; (ix) correlate information with other commercially available information to identify demographics and preferences to assist us in our marketing efforts; (x) provide specific relevant marketing, promotional, or other information to you; (xi) address information security and/or privacy practices control, network functioning, engineering, and troubleshooting issues; (xii) investigate claims and/or legal actions, violations of Terms of Use, and compliance with relevant applicable laws and legal process; (xiii) comply with law, or based on our good faith belief that it is necessary to conform or comply with the law, or otherwise to disclose information to the agencies concerned to: prevent fraud, to reduce credit risks, to cooperate with police and other governmental authorities, or to protect the rights, property or safety of visitors to the Site or the public.

We may also share your information with other third-party service providers, which might include, but is not necessarily limited to the companies who handle the order dispatch service, payment provider and the delivery company, business entities that provide e-mail address management and communication contact services, network equipment and application management providers and hosting entities, credit and debit card payment gateways and processors and the issuing and acquiring banks involved in the funds settlement procedures necessary to charge your cards or financial accounts, entities which obtain information such as demographic information which might be aggregated with information we have about you, judicial, administrative and/or legal or financial accounting providers in the event that information must be reviewed or released in response to civil and/or criminal investigations, claims, lawsuits, or if we are subject to judicial or administrative process (such as a subpoena) to release your information or to prosecute or defend legal actions, and other service providers which may be involved in the other types of services and activities otherwise discussed in this Privacy Policy. In the cases where it is required by data protection legislation, we will enter into written agreements with these third-parties, to place contractual restrictions on these third-parties from further transmitting your personal data and the treatment of said data outside of the uses and processing necessary to fulfil their contracts with us. We will only provide these third parties with the information which they need to carry out their jobs. We may also use your information to contact you in ways other than e-mail or regular mail, which could include telephone contact.

Some elements on the Site, such as any sponsored links advertising, are supplied to us by third parties under contract. We may supply some of the information we collect from you to those third parties so that they can provide those elements for display. We may share the following information with such third parties: (a) your Internet Protocol (IP) address; (b) the address of the last URL you visited prior to clicking through to the Site; (c) your browser and platform type; (d) your browser language; (e) the data in any undeleted cookies that your browser previously accepted from us; and (f) the search queries or word look-ups you submit.

Your Choices about the Information We Collect

If you do not consent to the way in which we may use your information, please do not submit any information to us.
If you do not wish to receive e-mails about special offers, new fashion trends, contests and other promotions from us click the unsubscribe link located in our e-mails.
If you do not wish for us to share your information for any promotional or marketing purposes, please contact us and inform us of your wishes. Please provide enough information for us to determine the nature of your request.

Privacy of Children Who Visit theSite

We recognise the importance of children's safety and privacy. The website is not designed to attract children, and is not intended for use by any children under the age of 13. We do not request, or knowingly collect, any information from children under the age of 13. Children under the age of 18 may use the website only under the supervision of a parent or legal guardian before on the Site.

Information Stored Outside of the United Kingdom

When visiting the Site your connection will be through and to servers located in the United Kingdom. All information you receive from us will be created on servers located in the United Kingdom, and all information you provide will be maintained on web servers and systems located in the United Kingdom. The data protection laws in the United Kingdom might not be the same as the laws in other countries. By using the Site and/or submitting information to us, you specifically consent to the transfer of your information to the United Kingdom to the facilities and servers we use, and to those with whom we may share your information.

Updating Personal Information

We aim to keep your personal information accurate and up-to-date. If you would like to change your contact information, please click here and update your personal information details.

Links

For your convenience, the Site may contain links to other websites. We are not responsible for the privacy practices, advertising, products, or the content of such other websites. None of the links should be deemed to imply that we endorse or have any affiliation with the links.

Security

We believe in providing a safe and secure experience for all of our online visitors. To that end, we have implemented security measures to protect the information collected from you.
Please note that no data transmitted over the Internet or stored and utilized for business purposes can be guaranteed to be completely secure. No security measures are perfect or impenetrable. We cannot guarantee that only authorised persons will view your information. We cannot ensure that information you share on the Site will not become publicly available. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up to date antivirus software.

Questions / Changes in Policy

If you have questions or concerns with respect to our privacy policy, please contact us at companysecretary@archant.co.uk . We may elect to change or amend our privacy policy; in such event, we will post the policy changes in our Privacy Policy on the Site.