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Hi,
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Open the safe door and press the s key press the I key twice then press the red button on the inside of door near the hinges. you will hear 2 long beeps. press the s key and then the red button and you will hear a beep enter your combination up to 12 numbers then press the E key your combination is now set. Best of luck

Take the single screw off of the entry pad and remove the cover plate. Using the key that came with the safe, unlock the safe. Now, look for a little red button on the inner hinge. Push it in and you will note the yellow led on the the front of the safe turns on. Now, enter a 4 digit code of you choice. This is automatically saved and is the new 4 digit code you press to open the safe.

NOTE: The safe needs to be upright and right side up or the locking mechanismwon’t work.ELECTRONIC SAFESTo open an electronic safe the first time, press the following numbers/letters on theelectronic keypad –159B. (These numbers are preset. You should change the code as soonas possible after opening the safe to insure proper security). After you have entered thefactory set code, you will need to turn the knob on the faceplate to open the door. You willhave 5 seconds to turn the knob before the locking mechanism is reactivated.ENTERING YOUR SECURITY CODETo enter your own security code you will need to follow the steps listed below:1. After opening the electronic safe (with the pre -set factory code of 159B) locate thesmall red button on the inside of the door near the hinge.2. Press the red button and then release it, you will hear a beep.DO NOT SHUT THE DOOR UNTIL YOU HAVE CONFIRMED THAT YOUR NEWSECURITY CODE HAS BEEN ENTERED CORRECTLY.3. With the door open, enter your own personal security code, which can be 3- 8 digitslong, and confirm your new code by pressing the letter “B” on the electronic touch pad.Before you close the door, try the new security code to make sure the lock release theknob so you can turn it and retract the live action locking bolts.

If you can not get this open more then likely you will have to cut it open.. One last thing to try is to email safewell
sales@safewellsafe.com\Good luck

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Open the safe door and press the s key press the 1 key twice then press the red button on the inside of door near the hinges.you will hear 2 long beeps. enter your combination up to 12 numbers then press the E key your combination is now set

You have two choices, call a locksmith who will open the safe and record all details and log it with the police, or have the key posted to you. Fixya is not permitted to supply details of safe entry for legal reasons