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explorer.exe is not running

lars24

Posted 03 April 2006 - 03:54 PM

lars24

Member

Member

38 posts

Here is the problem. Using windows XP Media center edition (SP2). When I start the computer and press my name to login. I can see desktop icons and windows bar for about 5 seconds then it is gone. I have done a non-destructive recovery and destructive recovery. After each recovery everything will work fine until the computer is restarted. Then I have the same problem. Any I dea what is going on.

wannabe1

Posted 15 April 2006 - 12:43 AM

I apologize for the delay in getting back to you. I somehow missed your reply and either didn't receive e-mail notification or missed it too...I'm very sorry.

Without having an installation cd, our options are pretty limited. There are a couple of things we can throw at this, though.

From Task Manager, click on "File" on the toolbar and select "New Task". In the run box, type chkdsk /r (note the space before /r), and press "Enter". This will likely tell you that the drive is locked and ask if you'd like to have it run on the next boot. Type Y and press "Enter". Reboot.

This will be a fairly long procedure. Be patient and do not interupt the check. It may even appear to back up or restart...that's ok, let it run to completion.

lars24

Posted 18 April 2006 - 02:48 PM

wannabe1

Posted 18 April 2006 - 03:06 PM

wannabe1

Tech Staff

Technician

16,645 posts

Click Start , point to All Programs, then to PC Help & Tools , and click on Software Repair Wizard . Run the "System Recovery" tool. Standard System Recovery copies files to the hard drive that came originally with the PC while preserving most personal files.

lars24

Posted 19 April 2006 - 08:12 AM

lars24

Member

Topic Starter

Member

38 posts

Yes, I have done both a non-destructive system recovery and a destructive system recovery. So the computer should run like it is new. However, that is not the case. Everything will work fine until the computer is restarted. It also ran fine for a coouple of days without restarting then the same thing happened. Explorer.exe stopped running and will not restart.

lars24

Posted 24 April 2006 - 06:35 AM

lars24

Member

Topic Starter

Member

38 posts

When I try the system restore now, it tell me that windows did not start properly and I have to choose the 'last known good configuration' for it to start. Also trying to do the system recovery from PC help and tool will not work. The program doesn't start.

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wannabe1

Posted 24 April 2006 - 07:23 AM

wannabe1

Tech Staff

Technician

16,645 posts

If Control Panel will open, double click on Add or Remove Programs. Tick the box at the top to "Show Updates" and scroll down the list to the updates section. See if you can find Security Update KB908531. If it's there, remove it.

lars24

Posted 06 May 2006 - 10:27 AM

lars24

Member

Topic Starter

Member

38 posts

Sorry for the delay in responding. I can't get the control panel to open. I type 'control' in th newtask/run box from task manager and nothing happens. I have had no luck getting explorer.exe to run so I have the windows bar and desktop icons.