It is totally unacceptable for a company not to fix bugs. A bug of any type should be fixed and not ignored. Bugs which prevent functions from running and are not addressed is FRAUD.

If there is an "annoying bug " and it is a listed feature or in the spec, it needs to be FIX NOW!

I suggest we send email and letters to the CEO office (Both Insignia and Best Buy) demanding they fix this player such that it performs as specified in their marketing materials and product specification. I for one would like it to PLAY flac formatted file.

Please stop supporting the product with "well I can live without it working as expected." We should help people not purchase products not working as advertised. (Unless of course you are being paid to nice)