It was a pleasure doing business with Luggage Pros. The customer service rep. I talked to before I purchased the luggage was very knowledgable, professional and was able to help me find what I was looking for, although I couldn't locate it on the website. And then price of the luggage turned out to be significantly less expensive than I was expecting and it arrived much earlier than expected (and I REALLY needed it to arrive earlier!). All in all, it was a very good experience and I wouldn't hesitate to recommend your company.