Description

Rockefeller Group is one of the most trusted names in real estate – a leading developer, owner and investor, known for pioneering large-scale urban mixed-use development. For nearly nine decades the company has been trusted for its financial strength, stability and vision, and today remains committed to the selective acquisition, management and development of innovative, high-quality properties that create long-term economic and civic value.

Our heritage and our people are our greatest assets. We empower and expect our employees to bring new perspectives, drive opportunities, and strengthen our competitive advantage. Being part of our team gives you the opportunity to build your legacy with one of the most trusted names in real estate.

Manages the property's operations to maximize performance, profitable growth and return on investments. Plans, organizes, directs and controls activities of the property, utilizing available resources.

Summary of Key Duties and Responsibilities:

Annually develops and manages operating and capital budgets (as per Management Agreement) and secures approvals of both SVP, Asset Services and ownership representatives

Manages annual operations, maintenance and capital budgets (as per Management Agreement). Ensures competitive contracts and in-house maintenance standards are maintained and funds are available to support annual business operating plan

Solicits bids from contractors for work performed in building and awards contracts after securing required approvals. Maintains working knowledge of all vendor contracts and ensures specifications are met

Monitors building operating and energy management systems for efficiency and cost savings while maintaining environmental conditions

Works to identify and implement cost savings initiatives with an overall goal of reducing operating expenses and increase operational efficiency

Creates and implements staff planning and development programs to meet ongoing operational requirements of property

Develops and motivates staff to achieve goals and objectives in accordance with the strategy of the Operations team

Develops, implements, and monitors tenant relations and retention programs, including identifying opportunities to utilize new technologies to strenghten the programs

Performs other essential duties as directed

Education Requirements:

Bachelor’s Degree - preferred field of study: Engineering or Business; or

High School Diploma/GED with 10-15 years of experience in building operations and management, and the management of personnel

Experience / Knowledge / Skills Requirements:

Minimum of ten years progressive experience in building operations and management, and the management of personnel. Experience managing a “Class A” commercial property of over 1 million square feet is preferred

Capable of responding to inquiries or complaints from customers or members of the business community in a professional and businesslike manner. Ability to develop and maintain an excellent rapport with customers and resolve difficult issues to customers' satisfaction

Ability to effectively present information to tenants, senior management, owners and/or owner's representatives and staff in written and verbal formats

MS Office (Excel, Word, and Outlook) experience required

PeopleSoft and/or Yardi experience preferred

Ability to organize and prioritize responsibilities. Ability to define problems, collect data, establish facts and draw valid conclusions, including decisive thinking in crisis situations. Ability to apply principles of logical thinking to a wide range of intellectual and practical problems

Frequently required to stand, stoop, bend, reach, climb stairs and walk through crowded areas; and frequently required to travel to meetings and work sites

Ability to work long, irregular hours, and a varied schedule including weekends, and ability to return to work for emergency situations on an on-call basis. Accessible by phone 24/7

Work Environment:

Noise level is consistent with levels usually present in an office environment or physical plant

Hazards present are consistent with those common to an office or physical plant

Outdoor work is frequently required in surroundings that provide no effective protection from weather conditions

Licenses / Certifications Requirements:

Possess or obtain Fire Safety Director’s / EAP License.

Possess or obtain advanced certification from a professional organization (i.e., Building Owners and Managers Association RPA or FMA certificate) or graduate degree in Real Estate Sciences or Business.