19 replies

I have a Samsung Galaxy S3 and I just bought a Samsung Galaxy S5. I bought it second hand from a friend. I don't know if he was a Koodo client though. Sim card is the same but I wonder maybe it is locked by network provider?

o try is powering down your device and removing the sim card and, if possible, the battery Wait a minute and then reinstall the sim and battery. Restart your device. Didn't work? Check and be sure you're not in Airplane or Flight Mode. Still not working? Navigate to your settings and mobile network settings. Be sure that: Network Selection is set to Automatic USE 2G Only or USE GSM ONLY isn't selected Network type typically should be "GSM\WCDMA PREFERRED" Still not working? Change NETWORK SELECTION to Manual The device will perform a scan which could take up to 2 minutes. You'll be presented with a list of available networks. Choose Koodo or Telus from this list.Note: Doing this disables international roaming. Should you ever want to roam in the future you'll need to change this setting back to automatic Goto this website http://www.protectyourdata.ca/check-the-status-of-your-device-in-canada/ Find your imei and enter it on the website. . Are sure your device hasn't been listed as lost or stolen. If your device still isn't working, check and be sure your bill is paid up and then give Tech support a call. It's free

I just checked with the imei number and it says this device is on the blacklist and reported lost...

If you have the phone number of the person who sold it to you, call them and ask them what's up. call the police(non emergency) and explain that someone sold you a stolen phone. They may be able to help you catch that person and possibly get your money back.

As far as the phone, it's a paperweight

In the future always test the phone out using your sim, a legit seller won't mind if you do this.

Do the transaction at the police station lobby

If you're buying from Kijiji, go for a device that's been listed for a few weeks rather than a recent device.

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