Access

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Access

Les Misérables at The Princess of Wales Theatre is fully accessible for disabled theatregoers.

Should you have any specific requirements or questions or would like to arrange any facilities in advance, please call 416 872 1212 or email us at info@mirvish.com.

Assisted performances

The Princess of Wales is a modern building, dating from 1993, and features lobby elevators that service all levels of the theatre. Wheelchair and other assisted seating is available in the orchestra, the dress circle and the balcony. Elevators also service the lower lounge and the parking garage beneath the theatre (note that elevators up from the parking garage exit to the street, beside the main entrance, and not into the theatre itself).

Facilities for the Hearing-Impaired

The Princess of Wales theatre is equipped with an infra-red listening system for the benefit of the hearing-impaired. This system requires use of headsets which are available, free of charge, at the theatre coat-check counters.

There are two types of headsets available, the “stethoscope” style for people who don’t use hearing aids and the “neck loop” for use with a hearing aid (with the aid switched to the ‘T’ position). “Stethoscope” headsets require no advance reservation. Patrons requiring the “neck loop” are asked to call the theatre at 416-593-1840 ext 768 – Monday-Friday from 9am to 5pm, or to email jsandham@mirvish.com, in order to reserve a headset as there are limited numbers. Patrons borrowing headsets will be asked to leave a piece of photo ID or credit card (as a form of security deposit) which will be given back when the undamaged headset is returned, following the performance.