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We were driving through. The location is good. The hotel was nice, clean and comfortable. It is walking distance from several places to eat. That was nice after driving all day. Our only problem is that our in car navigation was out of date. So, we had to drive around the block to get to the hotel. I would stay here again.

Stayed March 2013, traveled with family

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comfortsuitestxk, General Manager at Comfort Suites, responded to this review,
April 10, 2013

Mr.Carl,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

M J SinghGeneral ManagerComfort Suites, Texarkana, TX2094999579

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The staff was very friendly and helpful to me with my 3 small children.

Carino's restaurant is in same parking lot and actually delivers to the room for a small delivery fee. That was so nice, and only took 30 minutes, BUT they forgot any forks... the staff was nice enough to bring me plastic forks, spoons, and knives from their kitchen setup.

When I called the desk at 3 am about upstairs neighbors stomping around for over an hour, they must have called the room, because it stopped a little while later.

Then when I left a couple personal items in the room, they mailed them to my home.

The breakfast items were of lower quality for this type. It might just have been the timing of getting there when everything was running lower and probably had been out for a while. My kids donuts were even a bit tough. The "omlets" in the warmer were tough around the edges, and the filling just didn't smell good. The biscuits were a little tough, but good enough when doused with gravy.

Stayed March 2013, traveled with family

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comfortsuitestxk, General Manager at Comfort Suites, responded to this review,
March 16, 2013

Thank you for taking your valuable time to write review. We try our best to provide excellent customer service and are so fortunate to have guests such as you that confirm this. Thank you for your honest review and hope to see you again soon.

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The place was difficult to reach. It shows wear and tear. The first room we were given smell wrong. We had to ask for a different one. Second one was fine. Staff was helpful. I am not sure if I would choose to stay again here.

Stayed February 2013, traveled with family

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comfortsuitestxk, General Manager at Comfort Suites, responded to this review,
March 16, 2013

Thank you for your review of our hotel. We appreciate your feedback and will certainly correct the issues if you were able to bring in our notice what shows wear and tear. We always strive to hear from our guests to improve services and condition of our property for the further satisfaction of all our guests. Again, thank you choosing Comfort Suites Texarkana TX. Hope to see you again.

M J SinghGeneral Manager

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This is one of the Best Hotel's I have stayed in.If you ask for anything they do their best to take care of it.I would highly recommend this Motel to anybody looking fo a Quiet Night with Friendly Staff Members,

Stayed May 2012, traveled with friends

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comfortsuitestxk, General Manager at Comfort Suites, responded to this review,
February 25, 2013

We try our best to provide excellent customer service and are so fortunate to have guests such as yourself that confirm this. Thank you for your honest review and hope to see you again soon.

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This was a nice hotel, and it did the job. THe breakfast was good and the people were nice. The hotel is being renovated and it looks nice. If I had a suggestion for the hotel, it would be to get rid of the guest laundry on the second floor. The washer was small but only cost $1. That would have been okay but there is only one washer and one dryer. The dryer is terrible, it took over an two hours to get the clothes damp. The washing machine does not spin enough of the water out.so the clothes were still too wet and the dryer was no good. I suggect you move the laundry to a more convient location, get two new washers and two new dryers and then add a chair so people coulld sit while doing their laundry.

Room Tip: My GPS took me to the wrong street. Just drive thru the Cracker Barrel parking lot to the hotel.

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Stayed February 2013, traveled as a couple

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comfortsuitestxk, General Manager at Comfort Suites, responded to this review,
February 24, 2013

Thank you for your detailed review of our hotel. We appreciate your feedback and will certainly correct the issues with the guest laundry and look into upgrading it for the further satisfaction of all our guests. Again, thank you choosing Comfort Suites Texarkana TX.

Jennifer NewmanGeneral Manager

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After a long day of driving, 1000 miles, we where looking for a great nights rest. We were not disappointed. The staff friendly, the room clean , and the bed extremely comfortable. It is always nice to be able to relax in the spacious accommodations Comfort Suites normally provides. The only problem we had on this particular visit was the heater had gone out on the pool so a relaxing swim was not an option.

What a disappointment. I am a loyal Comfort Inn customer and this is near the bottom of the barrel from what I've come to expect for Comfort Inn quality. Friendly staff - yes, clean and well kept room - no! Stains on the duvet, tears in the carpet, black/white TV (no color reception), half of sheer curtain just missing, burns on blackout curtain, chips in the tub - suffice it to say the rooms are in serious need of refurbishing let alone a good deep cleaning. (mgmt - it's room 322 if you want to verify). And all this for more than I've ever paid for a Comfort Inn/Suites anywhere else. It left me with a "taken advantage of" feeling. My advice, look for somewhere else to stay in Texarkana.

Stayed November 2012, traveled with family

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comfortsuitestxk, General Manager at Comfort Suites, responded to this review,
November 16, 2012

We reviewed your account and noticed you were actually on a different floor and room. I am not sure if there was some misunderstanding but we certainly take complaints such as this seriously and apologize if we made you felt taken advantage of. It was not our intention and I can only say that I wish you would have brought it to my attention during your stay. Please stay with us again so that you may see we use all comments constructively. Thank you

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Comfort Hotel Texarkana

Comfort Suites Texarkana

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