Organisations & communities in the knowledge age

Business Basics Series

Stephen Bounds — Fri, 23/01/2009 - 08:42

When I first switched from a technical role to a management-level position, I found myself struggling with an unfamiliar vocabulary. More unexpectedly, I found that I wasn't able to write documents in a way which was suitable for the purposes of upper-level management.

Strategies, policies and other management planning tools need to communicate more than just short-term implementation details, but clearly convey long-term implications and a sense of how the documents fit into the broader picture of the organisation.

These following articles provide a checklist-based approach to writing some of the most common management-level documents. I hope they will prove useful to all neophyte managers out there: