ROL Cruise customer experience rating 4.8/5

good personal and efficient service

I will use ROL cruise in the future, they seem to care.

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries
A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you
.

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Day 7

Day 7

Cruising the Rhine-Main-Danube Canal

19 May 2019

Day 8

Bamberg, Germany

20 May 2019

Immerse yourself in the old town of Bamberg, a UNESCO World Heritage Site alive with history. With your knowledgeable local guide, walk the same cobbled streets as medieval traders did. During your leisure time you might like to savour the traditional smoked beer of the region (B, L, D)

Day 9

Würzburg, Germany

21 May 2019

Rococo and baroque architecture adorns the narrow streets of scenic Wurzburg and spills over at The Residenz, a UNESCO-protected palace with 360 rooms decorated with frescoes, paintings, gilt work and mirrors.

Day 10

Day 11

Rhine River cruising

23 May 2019

Day 11

Koblenz, Germany

23 May 2019

The romantic Rhine River flows down from the Swiss Alps and meanders its scenic route through central and Western Europe until it reaches the North Sea. Historically significant for centuries, a Rhine River cruise means sighting waterfront castles and fortresses, medieval bridges and fairy-tale villages, hilly vineyards and stunning landscapes.

Immerse yourself in the old town of Bamberg, a UNESCO World Heritage Site alive with history. With your knowledgeable local guide, walk the same cobbled streets as medieval traders did. During your leisure time you might like to savour the traditional smoked beer of the region (B, L, D)

Rococo and baroque architecture adorns the narrow streets of scenic Wurzburg and spills over at The Residenz, a UNESCO-protected palace with 360 rooms decorated with frescoes, paintings, gilt work and mirrors.

The romantic Rhine River flows down from the Swiss Alps and meanders its scenic route through central and Western Europe until it reaches the North Sea. Historically significant for centuries, a Rhine River cruise means sighting waterfront castles and fortresses, medieval bridges and fairy-tale villages, hilly vineyards and stunning landscapes.

The Ship

One of Crystal’s four new ‘Rhine Class’ river ships, Crystal Ravel will surpass the comforts of home with innovative new features and splendid all-inclusive amenities. Crystal Ravel will welcome just 106 guests each, in striking all-suite accommodations. Sanctuaries of resplendent comfort, each suite boasts expert butler service, plush king-sized beds, Panoramic Balcony-windows, walk-in closets in most suites, lavish bathrooms, and the latest, cutting-edge technologies. Beyond these privileged confines, Crystal’s legendary hospitality unfolds throughout, setting the stage for a journey of magical discovery.

Policies

This website is operated by Reader Offers Ltd (ABTA F9255 & W6277, ATOL 6010) trading as ROL Cruise.
Financial Protection: The flight-inclusive holidays on this website are financially protected by the ATOL scheme.
When you pay you will be supplied with an ATOL Certificate. Please ensure that the details shown on your ATOL certificate are correct.