Re: CCT 3 Refreshs Per Month starting 5/25

Mine now says "May 28th" and I have pulled new reports 4 times since getting the first May 25th message (on the 25th, 26th, 27th and today) saying there could only be 3 pulls a month. Maybe the customer service rep was right - I really thought he was feeding me a pack of lies...

Re: CCT 3 Refreshs Per Month starting 5/25

Ha it now says May 31 for me,

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Re: CCT 3 Refreshs Per Month starting 5/25

Well, it did it's predictable update to "1 June" this evening.

There are a couple of things that should be mentioned though. I just tried my daily report update for DW today and everything went as planned, but when I got to the purchase page, I noticed they updated their Terms and Conditions as of today. It's generic to most of their products and I didn't see anything that indicated only 3x/mo pulls. After I got the notice that the pruchase was complete, I clicked on the link to pull up the reports and got this message:

We are currently unable to process your request. If you need further assistance, please email us at help@creditchecktotal.com. Thank you - we appreciate your business!

I can't see DW's reports. I then clicked into the Credit Center page and the FAKO PLUS graph did have a last date of today, so I assume they softed the reports. I then tried it for my reports and no go. Got the same message.

Re: CCT 3 Refreshs Per Month starting 5/25

llecs wrote:

We are currently unable to process your request. If you need further assistance, please email us at help@creditchecktotal.com. Thank you - we appreciate your business!

I got the same error message this morning. I cant even view reports from last week that were accessible a few days ago, which is really frustrating. I'm getting annoyed with the constant changing of dates and now not being able to even access my old reports. I'm going to give CCT until Friday to get this fixed, if not I'll be cancelling.

Re: CCT 3 Refreshs Per Month starting 5/25

llecs wrote:

Well, it did it's predictable update to "1 June" this evening.

There are a couple of things that should be mentioned though. I just tried my daily report update for DW today and everything went as planned, but when I got to the purchase page, I noticed they updated their Terms and Conditions as of today. It's generic to most of their products and I didn't see anything that indicated only 3x/mo pulls. After I got the notice that the pruchase was complete, I clicked on the link to pull up the reports and got this message:

We are currently unable to process your request. If you need further assistance, please email us at help@creditchecktotal.com. Thank you - we appreciate your business!

I can't see DW's reports. I then clicked into the Credit Center page and the FAKO PLUS graph did have a last date of today, so I assume they softed the reports. I then tried it for my reports and no go. Got the same message.

Got the same message...what is going on CCT?

We're sorry ...

We are currently unable to process your request. If you need further assistance, please email us at help@creditchecktotal.com. Thank you - we appreciate your business!

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Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies.
Many factors affect your FICO Scores and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating.
FTC's website on credit.

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.