Many cities within Broward County have a base charge. The City of Hallandale Beach has a base charge for water and sewer. This charge helps cover the monthly cost of maintaining the water plant facilities and keeping the water and sewer lines available and ready to use immediately. This charge also includes repair of water main breaks and replacement of aging pipes.

City utility bills are rendered on a monthly billing cycle. The City is not responsible for lost or undelivered bills. Therefore, if your bill is not received timely, you should call the Water Department immediately to avoid penalties and interrupted services. Call (954) 457-1360 for assistance.

Water service is subject to termination for any utility billing which is not paid in full within thirty days from the original date of billing. Once termination procedures are initiated, the outstanding balance plus an additional $40 service charge must be paid in order to reinstate service or stop termination procedures.

2) Bringing your payment and remittance stub to City Hall between the hours of 7:30 am to 5:00 pm Monday through Friday(excluding Holidays); payments received prior to 2:00 pm are credited to the account on the same day and payments received after this time are credited the following business day.

3) Depositing payments with the remittance stub in an envelope in the night drop located by City Hall’s main entrance (no cash please); payments will be posted the following business day.

4) Signing up for payment bank drafting, payment of your utility account may be set up to automatically draft from your checking or savings account. Payment draft dates occur approximately fifteen days from the billing date-program participants continue to receive a bill to inform you of the amount and the draft date; call (954) 457-1360 for more information on how to join the program.

You must notify Utility Customer Service when requesting to finalize an account. All requests to finalize an account must be made by the account holder in writing and accompanied by a picture ID. If you are selling a property, you must also include a signed and executed copy of the warranty deed. You are responsible for all account charges until you notify customer service and provide the required documentation. All changes to a utility account, including requests for disconnection, must be in writing and accompanied by a picture ID. Documentation may be brought, faxed at (954) 457-1343 or mailed to the Utility Department. Update/Change Utility Account Form

Checks which are returned to the Finance Department will result in a returned check charge. Returned checks and the returned check charge must be redeemed with cash within 24 hours or service may be terminated resulting in additional fees.

Disclaimer: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact the city by phone or in writing.