How Your Business Could Save Money with VoIP Phone Service

The premise behind Voice over IP (VoIP) phone service is simple – instead of using traditional telephone lines, you route all your voice traffic through a data network, such as the Internet or private IP network. The primary benefit since the beginning of VoIP adoption is the potential to realize lifetime cost savings over a premise-based phone system. Some examples of how your business can save money include:

Mobility – You and your employees can always be connected with VoIP phone service. You won’t have to worry about missing an important sales call while traveling or working from home.

Advanced features – Your staff will be able to access a wide range of productivity-enhancing features that will save you money. For example, you can cut on travel costs by using conferencing features. Auto attendant and Automatic Call Distributor features can eliminate the need to hire administrative personnel to handle receptionist duties.

The list above is just a sampling of the many ways VoIP phone service can save your business money. In a 2014 Frost & Sullivan study titled “Analysis of the North American Hosted IP Telephony and UCC Services Market,” the top three drivers for IT investment are improved productivity, reduced costs and staying current with technology. In fact, two-thirds of the study’s participants believe hosted solutions provide a lower total cost of ownership than premises-based solutions.

Chris is the former Vice President of Product Management at FairPoint Communications, a leading provider of advanced communications technology in northern New England and 14 other states across the U.S.