Intelligere Ltdhttps://www.intelligere.ltd
Experts in End User ComputingFri, 05 Jun 2020 10:56:06 +0000en-GB
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1 https://wordpress.org/?v=5.4.1https://www.intelligere.ltd/wp-content/uploads/2020/03/cropped-Favicon-single-cog-32x32.pngIntelligere Ltdhttps://www.intelligere.ltd
3232Skills versatility – The new normal for IT.https://www.intelligere.ltd/skills-versatility-the-new-normal-for-it/
https://www.intelligere.ltd/skills-versatility-the-new-normal-for-it/#respondWed, 27 May 2020 12:18:24 +0000https://www.intelligere.ltd/?p=1823Organisations are continuing to evolve their remote working solutions and support new work models, but this sudden shift in employees working from home has introduced a new set of challenges related to IT operations. On top of this, executives are now realising the positive effects of promoting modern workplace initiatives as […]

]]>Organisations are continuing to evolve their remote working solutions and support new work models, but this sudden shift in employees working from home has introduced a new set of challenges related to IT operations. On top of this, executives are now realising the positive effects of promoting modern workplace initiatives as a solution moving forwards, so as technology demands continue to increase, the subsequent rate of change will also increase.

This is placing the IT team at the forefront of business enablement, so we need to consider what problem we have most within our delivery model in meeting the demands of a modern digital organisation. These new customer demands must bridge the gap between IT and business to support business functions, requiring significant changes in the way we deliver and manage the end user environment.

IT teams must now focus on skills versatility, including technical breadth and business competencies so that the modern service delivery team can help to shape customer demands, to create and develop digital solutions. As Intelligere continues to work in partnership with our customers, our breadth of knowledge can help you shape technology selection and service delivery models, with insights on how to solve challenges and ensure they will stand up to the continued pressure from an external workforce.

“The pace of change has never been this fast” – Our White paper

Quoted by the Canadian Prime-Minister Justin Trudeau, this paradox demonstrates how we strive to manage the increased velocity of change that seems to be the norm in the modern era of technology.

This white paper details how IT operations must modernise their approach to help CIO’s balance the demands for business innovation and digital modernisation with managing the accelerating pace of change in day to day operations.

Remote User Support

A solution that offers short-term interim contracts, enabling customers to select the coverage that suits their needs best, whilst IT staff are re-prioritised on business enabling activities, or an overflow service to an existing IT help desk to ensure user calls are answered promptly.

Login VSI named as a Technology Innovator by the Digital Enterprise Journal!

As the sole UK consulting partner, Intelligere works closely with the development team at Login VSI who are to be named as a 2020 technology innovator by the Digital Enterprise Journal (DEJ).

The DEJ brings together the most advanced concepts from analyst research and media industries with publications driven by survey research across major B2B technologies. Find out more on their website here!

As the market continues to redefine business requirements for End User Solutions, Intelligere are continually reviewing solutions across their market. We put user experience at the heart of what we do, from visualisation to execution, we never lose sight of the end goal: A stable, reliable environment for your end users.

Why work harder than you need to? Get in touch today to discover how we can support you to deliver a truly exceptional end user experience.

]]>https://www.intelligere.ltd/skills-versatility-the-new-normal-for-it/feed/0Work is something we do, not somewhere we go.https://www.intelligere.ltd/work-is-something-we-do-not-somewhere-we-go/
https://www.intelligere.ltd/work-is-something-we-do-not-somewhere-we-go/#respondTue, 28 Apr 2020 15:01:15 +0000https://www.intelligere.ltd/?p=1774Although remote (or flexible) working has previously been driven by employees seeking a better work/life balance, it has also been heavily backed by business leaders looking to create the next generation of attractive and flexible companies where everybody doesn’t need to be in the same room to work together. But today […]

]]>Although remote (or flexible) working has previously been driven by employees seeking a better work/life balance, it has also been heavily backed by business leaders looking to create the next generation of attractive and flexible companies where everybody doesn’t need to be in the same room to work together. But today we face the reality of this being a default approach to work, but now under the guise of Business Continuity.

“Work is something we do, not somewhere we go” has been used by marketing departments to align technology to the demands of modern businesses and new work practices, but putting aside business initiatives – technology issues have formed some barriers where organisations need to address the issues of distributed management and information security whilst also ensuring a positive user experience.

Whilst the provision of laptop and mobile devices may provide the immediate flexibility for remote working, they do come with complexities for the IT teams for device management and maintaining frequent updates, as well as potential vulnerabilities in information protection and securing the endpoint. Furthermore, modern cloud based applications have been designed to ensure a positive user experience from “any” location, but typical organisations still rely on traditional on-premise applications that may not be optimised for access over latent virtual private network (VPN) connections.

So, to combat these complexities and subsequent costs, does this mean the corporate desktop and critical business data is better located in the data centre? Since more resources are coming from the cloud or data centres, this innovation must also extend to the desktop.

The key element is the right combination of management platform and a suitable operating system to accommodate a variety of endpoint devices and Intelligere is working with it’s partners to meet these demands, including solutions to provide new solutions for user support, optimising environments for remote working and managing new requirements for change management, and naturally alongside this new solutions for secure endpoint management and data security.

Work from Home Kit

Helping you remain operational and productive during times when primary work locations may become compromised or require closure. Intelligere is offering the IGEL Work-from-Home (WfH) kit. Find out more here

Windows Virtual Desktop

Designed and offered as a Desktop-as-a-Service (DaaS), Windows Virtual Desktop (WVD) is a comprehensive desktop and application virtualisation service running in the cloud. Offering simplified management and multi-session windows 10, you can deploy and scale your Windows desktops and applications on azure in minutes. Find out more here.

Remote User Support

A solution that offers short-term interim contracts, enabling customers to select the coverage that suits your needs best whilst IT staff are re-prioritised on business enabling activities, or an overflow service to an existing IT help desk to ensure user calls are answered promptly. Find out more here.

As the market continues to redefine business requirements for End User solutions, Intelligere will continually be reviewing solutions across the market. We put User Experience at the heart of what we do, from visualisation to execution, we never lose sight of the end goal: A stable, reliable environment for your End Users.

Why work harder than you need to? Get in touch today to discover how we can support you to deliver a truly exceptional End User Experience.

]]>https://www.intelligere.ltd/work-is-something-we-do-not-somewhere-we-go/feed/0CTO update – Ensuring secure home working.https://www.intelligere.ltd/cto-update-ensuring-secure-home-working/
https://www.intelligere.ltd/cto-update-ensuring-secure-home-working/#respondWed, 01 Apr 2020 09:43:46 +0000http://intelligere.ltd/?p=1759As organisations continue to deliver remote working solutions to enable business continuity, the question arises whether their security has been put at risk. Of course, getting users connected was the immediate priority several days ago; but IT teams must now move focus to the critical activities that ensure their business is […]

]]>As organisations continue to deliver remote working solutions to enable business continuity, the question arises whether their security has been put at risk. Of course, getting users connected was the immediate priority several days ago; but IT teams must now move focus to the critical activities that ensure their business is not at risk.

Failure to make this move will quite simply play into the hands of the many individuals and organisations that are viewing this virus as the perfect opportunity to attack organisations before they adapt. As always, those who adapt fastest will reap the rewards. Those who are slowest to adapt, well Darwin explained the results of that far clearer than this article possibly could…

So, what does this mean? IT Teams across the UK and beyond have been applauded in their efforts to get users working from home in a very short period of time, many technical resources working incredibly long hours, and immense pressure, to achieve this. But we are now in the position where we must manage and support a new distributed user model, and in many cases the use of non-corporate machines and insecure network ingress points connecting to corporate systems and data. The risks, not least to critical corporate data, are significant.

Security should always be a balance of technology and user experience but should also include process and user awareness. Below are a number of immediate steps that organisations should consider.

Be
sensible – and follow your security policy. That is be professional at all
times.

Adhere
to email and internet acceptable use policies.

Lock
workstation / laptop when walking away.

Report
any lost or stolen devices including mobile phone and laptops to the helpdesk.

As the market continues to redefine business requirements for End User Solutions, Intelligere will be continually reviewing solutions across the market. We put user experience at the heart of what we do, from visualisation to execution, we never lose sight of the end goal: A stable, reliable environment for your End-Users.

Why work harder than you need to? Get in touch today to discover how we can support you to deliver a truly exceptional end user experience.

]]>https://www.intelligere.ltd/cto-update-ensuring-secure-home-working/feed/0Market Update from our CTOhttps://www.intelligere.ltd/market-update-from-our-cto/
https://www.intelligere.ltd/market-update-from-our-cto/#respondTue, 24 Mar 2020 15:26:22 +0000http://intelligere.ltd/?p=1744Unprecedented. As businesses continue to embrace remote working enforced by recent events, could these work practices now become a permanent fixture post pandemic? Businesses have quickly enabled remote working solutions which have resulted in negative impacts on their networks and infrastructure, however some have managed to succeed in getting their critical […]

]]>Unprecedented. As businesses continue to embrace remote working enforced by recent events, could these work practices now become a permanent fixture post pandemic?

Businesses have quickly enabled remote working solutions which have resulted in negative impacts on their networks and infrastructure, however some have managed to succeed in getting their critical services running.

Will organisations look to embrace the change in working practices and find that their employees are able to work from home as a longer-term solution.Therefore, will decisions for investment now consider strategic initiatives to enabling and supporting this potential change in work practice?

Remote working initiatives are not new, dating back to 2005 when the Office of the Deputy Prime-Minister invested in proof of concepts to demonstrate the benefits and efficiency savings arising from mobile working. There were some technology barriers brought about by issues around manageability, user experience and information security.

IT teams must now consider these values in meeting working from home objectives, but also reviewing the longer term benefits to the business, should a predicted change in working style take effect.

Intelligere is working with it’s partners to meet these demands, including solutions to provide new solutions for user support, optimising environments for remote working and managing new requirements for change management, and naturally alongside this new solutions for secure endpoint management and data security.

Remote User Support

A solution that offers short term interim contracts, enabling customers to select the coverage that suits your needs best whilst IT staff are re-prioritised on business enabling activities or an overflow service to an existing IT help desk to ensure user calls are answered promptly.

Your on-premises infrastructure for your on-site workforce is fine, but do you have the proper remote infrastructure to suddenly support a large number of concurrent connections through your remote gateways and networking?

The exclusive focus of this virtual event will be the performance and tuning of virtual desktop environments. You’ll get the opportunity to talk to thought leaders in the industry and connect with peers in the EUC community.

As the market continues to redefine business requirements for End User solutions, Intelligere will be continually reviewing solutions across the market. We put user experience at the heart of what we do, from visualisation to execution, we never lose sight of the end goal: A stable, reliable environment for your End-Users.

Why work harder than you need to? Get in touch today to discover how we can support you to deliver a truly exception end user experience.

]]>https://www.intelligere.ltd/market-update-from-our-cto/feed/0COVID-19: A message from our CTO.https://www.intelligere.ltd/covid-19-a-message-from-our-cto/
https://www.intelligere.ltd/covid-19-a-message-from-our-cto/#respondFri, 20 Mar 2020 15:02:35 +0000http://intelligere.ltd/?p=1726As the UK Government has moved into the initial stages of the Delay Phase, businesses must now plan for reduction in staff travel and home working, as well as prepare for further lockdowns that may occur in the coming weeks.

]]>As the Coronavirus (COVID-19) outbreak continues to affect the UK, there is now a real chance that office facilities become unavailable due to restrictions on movement, as well as preventing spread across the workforce. As the UK Government has moved into the initial stages of the Delay Phase, businesses must now plan for reduction in staff travel and home working, as well as prepare for further lockdowns that may occur in the coming weeks.

This will require a change to the users working environment, which is already putting additional pressure on Service Teams – who are looking at immediate solutions to maintain or upgrade systems that would usually be done over a period of weeks or months, just to be able to scale to meet these new demands.

Intelligere have been working with long standing partners, including Citrix, Login VSI and IGEL. These partners are constantly reviewing solutions against the current market news as well as hosting webinars discussing these solutions, and how they can assist your business during the Corona Virus outbreak.

Customers have been asking us to help them make business continuity planning easier, with options to expand user coverage rapidly. As such, Citrix are launching new offerings that will allow customers to speed the adoption of remote working, and fuel business continuity even during these trying times.

As the market continues to redefine business requirements for End User solutions, Intelligere will be continually reviewing solutions across the market. We put user experience at the heart of what we do, from visualisation to execution, we never lose sight of the end goal: A stable, reliable environment for your End-Users.

Why work harder than you need to? Get in touch today to discover how we can support you to deliver a truly exception end user experience.