28 Customer Reviews

Everyone has been really nice and helpful. The property is clean and I feel safe when going there.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Jaime

Austin, TX

January 1, 2015

Not enough hand trucks!!

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Luz

Round Rock, TX

November 12, 2014

more competitive or slightly lower pricing is always good...

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Anonymous

Round Rock, TX

September 25, 2014

I disagreed with the price increase but there is nothing I can do about it.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.8 out of 5 stars

By Mae

Round Rock, TX

September 24, 2014

I am very much satisfied with the services and convenient location and would absolutely recommend it to friends and relatives who needs some storage services.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Elton

Round Rock, TX

August 26, 2014

Greatest service ever! The person working there went way above the norm!! I arrived at closing time and he stayed beyond closing time. I thought he might rush me through the contract but he took his time to make sure I understood all my options and regulations. He showed me my storage spaces and by the time we were done I felt like I had made a friend. I am VERY SATISFIED!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Dora

Austin, TX

August 25, 2014

I am very satisfied now and cant ask for anything else and keep up the good job :)

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Susana

Austin, TX

July 28, 2014

Happy with the service. Everyone has been helpful and very nice. Loving it so far.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Donald

Leander, TX

July 25, 2014

Keep up the good job!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Myssi

Round Rock, TX

July 13, 2014

It was a great, easy transaction. He was very pleasant to work with!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Susan

Round Rock, TX

June 30, 2014

The person who greeted me was so professional, welcoming, and kind. The facility was inviting, well-kept, and quality. I have had items in storage in another facility as well and Uncle Bob's is by far the best quality.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Donald

Leander, TX

June 27, 2014

Your associates at 2201 Double Creek Drive are very professional and personable in meeting my storage needs.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Donald

Leander, TX

May 28, 2014

Both Michael and Nancy were very professional, courteous, and willing to meet my needs concerning our storage items.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Erin

Round Rock, TX

May 28, 2014

The only annoying thing is every time I am seen at my storage area, I am asked if I am moving out. If I am moving out, I will let the front desk know. I frequent my storage area often.

Staff

4.7

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Malynda

Austin, TX

May 23, 2014

I have rented a storage from the doublecreek location multiple times. The manager is amazing and he's very very helpful. I will continue to go to this location anytime I'm needing temporary storage.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Yolanda

Round Rock, TX

April 12, 2014

I am well pleased. Though I don't go into the office, when I call, the staff is personable and always helpful. I've only had a few issues with the on-line payments, but the store was able to assist and fixed (waived) any fees.

Staff

4.8

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Wade Patrick

Austin, TX

March 27, 2014

Prompt, courteous, helpful, kind, and most accommodating. Excellent overall marks for customer service and a great place to do business.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Ada

Pflugerville, TX

March 27, 2014

I was a repeat customer, so I pretty well knew what to expect, and got it. The manager knew me when I walked in, and I had also met the assistant manager. They were knowledgeable and courteous; when I worried about the unit size, they said if the first unit was too small, they had one I could switch to. Turned out I did need a bigger unit, and they had one on same floor. Very helpful.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Mary

Round Rock, TX

March 26, 2014

The office personnel are great!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Marilyn

Round Rock, TX

March 4, 2014

Mike and his staff are great and fun to work with. The atmosphere is warm and friendly. They greet me with a smile bigger than Texas. They are a great team. I have told many family and friends about the Uncle Bob's in Round Rock, TX.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ernest

Round Rock, TX

March 1, 2014

All is well

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jeanne

Pflugerville, TX

February 23, 2014

The mgr. of this branch is a gem. I've been at other Uncle Bobs in the past and they are all really nice but this man is a people person.
I would absolutely tell my friends about this branch....

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Richard

Pflugerville, TX

February 19, 2014

Nancy and Mark are two of the nicest people you will ever meet. They were very helpful through the whole process and put all my worries at ease. They even let me fix the mailbox. Thanks again for the excellent service!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Tucson, AZ

January 23, 2014

Nancy was fantastic!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Esther

San Antonio, TX

January 21, 2014

I'd like to compliment the manager on site, Mr. Michael for the excellent service he has provided me. He has helped me from completing thorough paper work, show me the facility and how to use the key pad to enter and exit the building (Step by step procedure). I am pleased with the service that I have receive at this location. However, Michael's professionalism and ability to take care one customer at a time exceeded my expectations on top of the clean facility. Keep up he good work!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lauren

Pflugerville, TX

September 25, 2013

I was so happy with everything at Uncle Bob's. Office staff went above and BEYOND. I will definitely be back in the future if I ever need another storage unit! =)

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jenna

Buda, TX

September 23, 2013

The manager there is great! He is super friendly and very helpful! Thanks again!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Round Rock

Give your belongings extra protection from the Texas heat and winter cold with the variety of storage units at Uncle Bob's Self Storage, which includes climate controlled options. The extra features such as surveillance cameras and security gates also help keep your important belongings secure. Moving in is easier when you take advantage of the free rental truck with a storage unit rental. Find us about half a mile east of I-35. Simply take Highway 45 to Double Creek Drive.

Serving the Communities of:

Three Point, Austin, and Pflugerville
78665, 78728, 78660

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!