Sponsored by Lexmark and featuring expert insights from Forrester Research, this educational webinar gives you the answers you need for smarter processes and better results. Weâ€™ve packed the 45-minute program with useful strategic information like:

How smart process apps improve collaboration across business teams and customers.

Why traditional transaction-focused tools donâ€™t help.

How to identify the best candidates for smart process apps.

What results you can expect, including greater customer satisfaction

What is driving leading companies to adopt smart process apps

A real-world case study of how smart apps can help drive growth.

Attend this webinar to find out how new smart process apps can empower your employees and drive growth.

Who should attend this webinar:

Business process professionals seeking fewer workflow interruptions

Enterprise architecture professionals wanting more seamless processes

IT executives and operations leaders who want greater operational efficiency

Line of business management accountable for quality of engagements

C-level executives seeking more visibility and efficiency for improved growth

Most companies have policies in place when it comes to electronic documents, but printed output often goes unprotected. When hard copy documents and processes aren’t secured, you could face serious consequences, including fines and penalties, lawsuits, customer defection, and damage to your public image.

Join John Mancini, president of AIIM, and Lexmark Director and General Manager, Larry Early, for an important look at document security and information governance. Find out what you can do today to start creating more secure document processes that protect your data. The solution might be easier than you think.

The battle for market share is fierce. In order to differentiate themselves from the competition and grow their business, leading organizations are focusing their attention and resources on delivering a winning customer experience. On the frontlines of this battle are point-of-service workers. They are the customer-facing team in the field and in the back office that answers questions, cultivates up selling and cross selling opportunities, and ultimately creates satisfied customers. Even with this new focus, few organizations have the proper processes and solutions in place to quickly gather the information these workers require to be successful.

Register for this Webcast today to learn about the latest research in point-of-service trends and gain key insight on the solutions that can help deliver the critical content your frontline and back office workers are seeking to keep your business on top.

Even the best business processes fail when data can't get in. Here's a solution.

Join enterprise architecture experts and workflow professionals to hear about the latest thinking in streamlining business processes and making data more available when and where it's needed.

Multi-channel input, advanced analytics capabilities, cloud-based processes and other trends have changed the nature of data workflow. With big data, mobile devices, and even traditional workhorses like email, spreadsheets and voice mail, the sources of business data have multiplied almost beyond control. Sometimes paper is the beginning of data-centric processes; more and more frequently data comes in via mobile devices or through a cloud source. Many organizations must deal with a hybrid environment of digital and paper-based content. The problem remains the same: how to organize, manage and use the fire hose of business data that confronts us every day -- and slows us down because it’s not available when we need it.

The solution to connecting unavailable data with the business users and systems that need it starts at the point of use. Capturing and organizing data in the most efficient way at the beginning of each process is the key to workflow efficiency and team productivity. Multichannel capture has thus become a new model for process efficiency.

Having expanded data sources can be good for enterprises, but process barriers like stubbornly unavailable data cancel out productivity. New content workflow models must be able to accommodate alternative data input sources like mobile devices, scanning, email and more.

With a multichannel-capable onramp for acquiring and managing enterprise information, you gain a powerful efficiency tool that has broad application across your global enterprise. Now you can get a leg up on researching and launching a multichannel data capture strategy. This webinar defines the new approach and lays out the criteria you should consider to choose the best solution for your enterprise.

Barriers to operational efficiency prevent your business from reaching growth targets. The instances of missed productivity opportunities accumulate every day and add up to real losses in efficiency. Human error compounded by a shrinking workforce is perhaps the most serious. With fewer workers, it takes longer to get everything done, and business performance suffers. There’s also an ever-increasing need for an audit trail. Businesses need to verify what was done, when, and the impact on the bottom line. Business process automation (BPA) is the means to capture efficiency and regain productivity in everyday workflow. Smart processes carry even more weight across your workflow. They help you compensate for a smaller workforce, provide a safeguard against human error and automate reporting and compliance processes.

In this Webcast you will learn how leading-edge companies use smart processes to improve their operational efficiencies and gain competitive advantage. Join Sandy Kemsley, an independent analyst and systems architect specializing in business process management and Enterprise 2.0, to learn:

• About some of the biggest barriers to operational efficiency• Why it takes more than just people to improve business performance• How smart processes reduce time to perform common tasks• The best ways to improve the quality and amount of work that gets done on a daily basis

IT organizations are inundated with analytics data, emails with PDF attachments, spreadsheets and even digitized voice messages. The sources of data have multiplied beyond the control of today's systems.

In this environment, the challenge is to organize and manage the firehose so Big Data is available in real time and can be acted upon in response to business needs.

Find out how your company can capture and organize data at the beginning of each business process to maximize workflow efficiency and employee productivity.

If you're a business process management, enterprise architecture or C-level executive with technology or business process responsibility, you’ll come away with actionable steps to capture, organize and automate access to the vast amounts of data your company produces.

IT organizations are inundated with analytics data, emails with PDF attachments, spreadsheets and even digitized voice messages. The sources of data have multiplied beyond the control of today's systems.

In this environment, the challenge is to organize and manage the firehose so Big Data is available in real time and can be acted upon in response to business needs.

Find out how your company can capture and organize data at the beginning of each business process to maximize workflow efficiency and employee productivity.

If you're a business process management, enterprise architecture or C-level executive with technology or business process responsibility, you’ll come away with actionable steps to capture, organize and automate access to the vast amounts of data your company produces.

IT organizations are inundated with analytics data, emails with PDF attachments, spreadsheets and even digitized voice messages. The sources of data have multiplied beyond the control of today's systems.

In this environment, the challenge is to organize and manage the firehose so Big Data is available in real time and can be acted upon in response to business needs.

Find out how your company can capture and organize data at the beginning of each business process to maximize workflow efficiency and employee productivity.

If you're a business process management, enterprise architecture or C-level executive with technology or business process responsibility, you’ll come away with actionable steps to capture, organize and automate access to the vast amounts of data your company produces.