How to Revoke License Keys Issued for SnapServer Component Programs?

Version 1

Created by banic on Jun 6, 2014 8:39 AM. Last modified by banic on Jun 6, 2014 8:39 AM.

A feature in the SnapServer configuration does not do what it was intended to do, such as "Real-Time Monitoring" for CA Antivirus , which is not a supported feature in this version of CA Antivirus on the GuardianOS . How does one go about revoking the license key?

This information applies to the following Operating System(s): - This information is not Operating System specific

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Customer Service has a form called the "Software License Key Transfer Return Document" which is in PDF form. Please ask the Customer Service department for this form and then send it out for the customer to complete.