Frequently Asked Questions

Get audio no image(Netflix)

AnyCast is compatible with free market videos like YouTube, Facebook, etc.Protected videos are not supported like Netflix, Amazon Prime Video..., due to the DRM protocol protection and they didn't license us the SDK. AnyCast can’t cast these contents directly at this moment. iOS devices with iOS 9~10 could download the media first to the phone before using AirPlay to mirror to TV. If your Android mobile phone supports HDCP with Miracast, you can use Miracast protocol to display content on TV. You could refer to the demo video.

Notice: Not all Android mobile phone supports HDCP with Miracast.

SSID wait

The issue may come from an unstable power supply. Please use an external 5V/1A power adapter instead of a TV/projector USB port to provide a more stable power supply. Another way please check the connection between dongle and WiFi module is stable.

192.168...no result

First, please connect your device to AnyCast dongle's SSID on the Wi-Fi list.Then Input the IP address(192.168...) on your browser, you would see the Web setting page.

Where is the password?

Please power on your dongle, AnyCast SSID/PSK will be shown on your TV, and the PSK (eight digits) number is the password for WiFi connection. We also suggest power the dongle using an external 5V/1A power adapter. Then reboot your AnyCast dongle, wait for a few minutes for AnyCast boots up. Switch on your phone Wi-Fi, wait for wifi loading. Please connect to AnyCast SSID after your device wifi loading finishing. We suggest do not touch/select AnyCast SSID so fast, please wait until phone WiFi loading finish.

The sound goes out from the phone

You may use the 'mirror on' function so that you didn't get sound. We suggest connecting your Android device by Miracast. Please kindly set your AnyCast dongle into Miracast mode (Android/windows icon). After mode change, please use the Miracast/Chromcast of EZMira app to do the connection. Then you would get video and audio both go out from monitor.

Set up a WiFi router

First, please connect your device to AnyCast dongle's SSID on Wi-Fi list, and Input the IP address(192.168...) on your browser, you would see the web setting page. Then click the 'Internet' option to scan and connect to a local WiFi network.

No WiFi signal

Please check your AnyCast dongle's mode is in Airplay mode(Apple icon). In Miracast mode(Android / Windows icon), it's no WiFi access, you could change mode by press the button on AnyCast dongle. Furthermore, we suggest using the external 5V/1A power adapter instead of a TV USB port to provide a more stable power supply and WiFi connection.

Playing lag

Please don't connect too many devices onto router when streaming or mirroring.We also suggest using an external 5V/1A USB adapter instead of a TV USB port to provide stable power and WiFi connection. Besides, could you close other app executes in the background to release the scratch pad memory and connect to AnyCast dongle again? Another way, we suggest connecting your Android device by Miracast. Please kindly set your AnyCast dongle into Miracast mode (Android/windows icon). After mode change, please use the Miracast/Chromcast of EZMira app to do the connection. Or refer to another option 'Android connect' to turn on Miracast manually.

Cast whole screen

Due to the behavior of the system, it's unable to rotate while casting the home page of your phone or some apps. Please turn on the Portrait/Screen rotation function first, turn on the app and rotate your phone. Then you would get the whole screencast.Notice: Some apps are unable to do the whole screencast, such as Temple Run, Camera of Android phone...etc.

iPhone/iPad connect

About iOS device connection, please refer to our website and select the model of your device.

Android connect

About Android device connection, please refer to our website and select the model of your device.