Button to "Upload Files" on Mac app does nothing

All responses

Brendon Wadey
staff

Replied on Aug 20, 2013 - 12:23 UTC

Hi Phillip,

Do you see an error message when you click on it, or it just simply does nothing? Do you have any security that could block the upload of files? Please try closing the app, clearing the cache for Safari and trying again.

Thanks,
Brendon.

P

Philip
premium

Replied on Aug 20, 2013 - 12:53 UTC

Hi brendon.

It's actually the "select files from your computer" link which does nothing at all. I can drag files over and then click "upload" - so just that link for some reaso..

I only use Chrome.

the app issue is for the Mac though - the taskbar / toolbar one

Brendon Wadey
staff

Replied on Aug 20, 2013 - 13:44 UTC

Phillip,

This is actually a known issue related to a problem with Safari. We do hope we can fix this in future updates. For now, drag & drop does indeed still work.

Sorry for the inconvenience,

Thanks,
Brendon.

C

czyczuje

Replied on Sep 18, 2013 - 08:45 UTC

I'm having the same problem in Chrome. I cant upload files via mac app or chrome extension.

David Trey
staff

Replied on Sep 18, 2013 - 12:00 UTC

Hello,

We're sorry for the inconvenience. Unfortunately, neither of these browsers allows file selection/uploading through a plugin. We hope this limitation will be lifted in future updates of these browsers and we can fully support this feature there.