Academic and public libraries face the same challenges of enticing people to learn in an increasingly digital environment with different devices and digital resources. Luster starts the conversation describing how Bloomingdale Public has shifted their patron workshops to meet the needs of multi-platforms. Penn State U speakers report on the process and results of creating a connected library experience for new online learners. Using microcredentialing (digital badges), librarians created an orientation to introduce students to essential library skills that has sparked a new level of engagement for the students.