30 Day Return Guarantee

Each purchase comes with a 30 day return guarantee. Simply return your purchase in the 'original condition' to receive a full refund. We also make every attempt to refund your payment as fast as you paid it.

Rapid Refunds

It is just fair that we process your refunds at least as quickly as you paid for the order when you made the purchase. We process most returns the same day as we receive them. We check the products against damages or changes and approve for returns the same day and issue refunds. You will receive refunds the same way you paid for your purchase. For example, if paid on credit card, you will see a refund on your credit card. If paid by check, you will receive a check from Texan Trading, Inc. Your credit card company may take 2 to 3 days to process and display the refund on your statement.

No Restocking Fees

No restocking fees, refund processing fees, administrative fees or any other hidden charges, costs or fees whatsoever on returns.

Return Requirements

Please read the purchase requirements below. They are important. In order to maintain the quality of uncommon and delicate products we bring to you, we follow strict guidelines for accpeting returns. Our goal is to maintain the quality of our products and continue to bring you great values. You can help us achieve that goal by following the requirements below for sending order returns.

Every return must qualify for a refund. Returns that do not meet these requirements will be returned to you without a refund.

Please return your purchase within 30 days. Returns outside this period will be returned to you;

The products returned must be in the original condition. We will not accept your purchase if altered, changed, worn with wear and tear or damaged in any way. The jewelry cannot be worn or set with another piece of jewelry such as a thicker chain, tagged with another pendant or ring or tampered with in any way. Amber can have abrasions and scratches. Any such scratches or damages noticed during our inspection will cause the products returned to you;

Please insure your return shipment for a potential damage or loss in shipping. You will be responsible for any damages in shipping or otherwise;

The eligible return will qualify for the price paid for the product only. The refund will exclude fair and nominal shipping charges, rush shipping, handling and insurance charges as shown on the invoice or reasonably incurred. The shipping and insurance changes incurred to ship an order free will not exceed the shipping charges for the next step up of expedited shipping as shown during the check-out process. For example, if your parcel was shipped free by USPS First Class, the exclusion will not exceed charges for USPS Priority Mail.

Any returns that do not meet the above requirements will be returned to you.