We aim to dispatch all orders within 24 hours during week days. Orders placed before 5pm GMT will usually be sent out next day.

All orders are shipped from our London stockroom, after being hand-checked for quality.

Do you accept returns?

Yes, we currently offer FREE and EASY RETURNS on all UK orders. If you wish to return or exchange your frames, please let know us within 5 days from the date of delivery. Currently, we cannot accept return requests after this time.

Simply email sales@solbou.com or complete the Returns Form & we will aim to get back to you within 1 business day to guide you through the process.

For International customers, return shipping costs are to be paid by the customer.

We understand eyewear shopping can sometimes be a daunting experience. Email us at sales@solbou.com or Facebook message us @SolbouLdn and one of the team will be happy to get back to you to offer advice and tips for finding the perfect pair of shades.

We aim to get back to all enquiries within 24 business hours, although we tend to be much quicker.

How do I care for my new sunglasses?

High-quality sunglasses will last for years if properly cared for. Check out our Product Care page for useful tips on how to keep your sunglasses looking great and performing effectively.

What is the SOLBOU Quality Tag?

Before we send any products to our customers, our dedicated stockroom team will carefully check over each pair of sunglasses to ensure they are just right. Only when we’re happy that your new frames are 100% perfect will we attach our Quality Tag. It’s the mark of our commitment to quality and craftsmanship.

Are your sunglasses genuine?

We are an official stockist for all of the designers we offer at SOLBOU.com. If you buy from us, you can be 100% guaranteed you are buying the genuine article.

My sunglasses are crooked / not sitting straight.

All acetate frames in SOLBOU’s collection are made from high-grade cellulose-acetate; a traditional material that is lightweight, durable and long-lasting.

However, due to it’s unique molecular structure, cellulose-acetate reacts to high and low temperatures almost like a living organism and can move when subjected to hot / cold shifts. If this happens, don’t panic! This is perfectly normal and can be corrected very simply. To get your shades back to sitting perfectly on your face, see our useful tips to adjust your frames on our Product Care page.

SOLBOU is an online boutique that focusses on showcasing the finest sunglasses from independent designers and labels.

Founded in 2015 after growing frustrated with the impersonal, stale & mass-produced world of sunglasses shopping, our founder; Tom decided to take matters into his own hands. Originally storing stock under his bed in Brixton, London he began selling to friends who too were finding it hard to find the perfect pair of sunglasses. Since then, we've continued to grow stockroom by stockroom, providing our customers around-the-world with the highest-quality shades from designers & craftsmen we now call friends. Looking to the future, our plans for our first bricks-and-mortar store are starting to take shape - watch this space.