During an interview at Re/Code’s Code Mobile Conference, Apple’s Greg Joswiak discussed the disastrous iOS 8.0.1 rollout which crippled a number of iOS devices.

The vice president of iPhone and iOS product marketing called the iOS 8.0.1 issues a “mistake.” But instead of a software bug, Joswiak said the issues were due to how the software was distributed.

He also took time to apologize for the issues.

Released a little more than a month ago, iOS 8.0.1 was to fix a round of initial bugs in Apple’s latest version of iOS. But instead, it broke cellular connectivity and Touch ID support for a number of iPhone 6 and iPhone 6 Plus units.

A few hours after its initial release, Apple did pull the update. But anyone who downloaded the unstable software and had issues needed to follow a multi-step process to return their handset to normal working order.

Song A Day star Jonathan Mann even wrote a song about the botched update, trying to cheer up the Apple employees who were most likely having a massively bad day.

A little more than 24 hours later, Apple did come through and released the issue-free iOS 8.0.2.

I’m glad to see Apple was able to determine what the issue was with iOS 8.0.1. Here’s hoping it won’t ever happen again.