Newcastle University

inEducation

Alan Cecchini, SAP Development Manager, Newcastle University

With SAP HANA, we have near-instant response times, enabling us to deliver real-time data to our users and create innovative processes. We can now reimagine the way we run our organisation and provide better services to our students.

Newcastle University is a public research university with 24 academic schools offering around 175 fulltime undergraduate degree programmes. The red brick university is well-known for its research and attracts over 23,000 students from around 120 countries. For over 17 years, it has been using SAP ERP and a number of other SAP solutions to manage its back office systems. However, with increasing volumes of data, performance was declining and it was taking too long to run reports.In order to become more responsive to students’

In order to become more responsive to students’ needs, the university decided to upgrade to the SAP HANA database platform. As the existing hardware was approaching end of life, the time was right to switch to new technology.

Challenges and Benefits

Challenges

Increasing volumes of data leading to decreased performance and slower system response times

Time-consuming overnight batch processing and unacceptable wait times for reports

Rising system landscape complexity

Hardware approaching end of life

Solutions

SAP HANA

SAP Business Suite powered by SAP HANA

SAP BW powered by SAP HANA

it.education based on SAP Student Lifecycle Management

Benefits

Real-time insights to support decision-making

Quick access to an accurate picture of the student body

Ability to roll out intuitive apps to improve student satisfaction and retention