Login details

If you are a new student the login information is sent to you before the semester starts, via e-mail or regular mail depending on what you registered when you applied. By using your login information, you agree to follow the rules for use of the University's IT resources.

If you have studied at HKR the past two years you use the login information you already have. If you can not remember your details, and have not changed your password before, you can order them again on https://studentkonto-order.hkr.se. The page is encrypted for secure communication, therefore you must accept/install the certificate requested, alternatively proceed despite your browser warnings.

If you have changed your password at least once and can not remember the details you can change password at https://pwreset.hkr.se.

Rules and regulations

Software for download

Agreements between software companies and Kristianstad University sometimes give students the opportunity to download and use certain products at home. There is usually no cost, or a discount. Common to all offers is that they have only online support. Please study the license terms a little extra, they generally differ from commercial terms.

Installation and use of these applications and websites are not covered by support from HKRs IT-department. The exception is a problem at logon, then contact 3030@hkr.se

Microsoft DreamSpark (for students)

Visit the shop: http://e5.onthehub.com/d.ashx?s=m9ml7e78jt to see the software programs that are available. There is a wide selection. To download follow the instructions on the page. You may need to log in with the credentials you use to HKR. In general the use is free of charge, unless otherwise indicated.

Frequently asked questions

Why have not I received my user name and password?

Your account information will not be sent if you have studied at Kristianstad University the past two years.

You can order your data again via the link: https://studentkonto-order.hkr.se. The page is encrypted for secure communication, therefore you must accept/install the certificate requested, alternatively proceed despite your browser warnings.

For how long can I use my account?

Your account is valid about a month and a half after the end of the semester if you are not admitted to a new course or programme at Kristianstad University. If you interrupt your studies the account will be closed.

When is my account deleted?

Normally, your account is deleted 18 months after you have finished your studies.

I have lost/forgotten my login details. What do I do?

If you have a Swedish address, you can order your data again via the link: https://studentkonto-order.hkr.se. The page is encrypted for secure communication. Therefore, you must accept/install the certificate requested, or move on even though your browser may warn of this. The service has a limitation stating that you can not order login detalis more often than every 30 days.

You can contact the study administration in building 6 or 18. Remember to bring identification.

The information is not provided via e-mail or telephone.

My information is not correct because I have changed my name. What do I do?

If you have a Swedish social security number, this is automatically changed as we have an update to the Swedish Tax Agency. If you do not have a Swedish social security number, please contact ladok@hkr.se.

If you have received several first names in your e-mail address, contact the Swedish Tax Agency to choose a prefered primary first name.