About PassPort

Welcome to PassPort, designed to help you easily expand your international sales through country, customs and holiday information and tools.

PassPort enables you to explore new international sales opportunities, find new sales peaks and tap into global holidays beyond your country’s borders. Our tools will provide you with an understanding of gift giving traditions country by country, and ways you can tap into new or additional commerce cycles and sales trends.

PassPort assists business owners like you to untangle the complex world of international shipping and the logistics and costs associated with it. It is designed to help you tap into enormous revenue potential as simply and seamlessly as possible.

PassPort provides country-specific guidance around:

Seasonal sales peaks, including holidays and events

Cultural customs, taboos and trends

Delivery and distribution logistics

Currency exchange and fees

Customs procedures and taxes

It also provides case studies and best practices, so you can learn firsthand how peers have succeeded selling globally. Discover your ticket to enhanced global trade with PassPort.

Help (FAQs)

What is PassPort?

PassPort is a website designed to educate and empower small businesses with free tools to expand their global sales. When designing PassPort, PayPal asked small business owners about the challenges of selling internationally. Many struggled with confusing customs processes and currency exchange, unpredictable delivery tracking and postal services, and unclear seasonal sales cycles. Even businesses that already sell internationally were unaware of other countries’ cultural events and holidays that could provide opportunities to expand sales.

Will the data and insights on PassPort be updated to reflect new global trade trends?

PassPort content will be regularly updated so small business owners can access the most up-to-date data and tools to enhance their global sales. In the future, the site will feature additional data, currencies, case studies, and countries to ensure robust geographic representation.

What countries or regions are represented on PassPort?

The countries featured in PassPort represent key cross border corridors inside the PayPal network, based on their current sales growth rates and regional significance, making them ideal candidates to serve as resources for PayPal merchants. We continually work to add more countries, and the full list can be seen in the drop-down menus in the Tools section. If there is a particular country you’d like to see on PassPort, please send an email to support@paypal-passport.com.

Who can I contact if I have a question or comment?

We are eager to hear from you! If you have feedback to share, please send your questions or comments to support@paypal-passport.com. We are always looking to feature small businesses that sell internationally.

All information provided in this website is provided for information purposes only and are not legally binding. Information on this website is subject to change without prior notice. Although every reasonable effort is made to present current and accurate information, PayPal makes no guarantees of any kind. In particular, you shall ensure that you comply with any local tax and customs requirements. In no event shall PayPal be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content available on this website. Links to third-party web sites are provided for convenience only. Any website you visit by a link from this website is solely the responsibility of the vendor, merchant, or other party providing the website. The content of, including materials and information contained on, any website to which you link from this website is solely the responsibility of the provider of that website. Any transactions that you enter into with a vendor, merchant or other party listed in this site or linked from this site are solely between you and that vendor, merchant or other party. In no event shall PayPal be responsible or liable, directly or indirectly for any such third party content that may be accessed via this website.

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