Conflict and compromise thesis

Rules perspective.
The rules perspective is another way of analyzing misunderstandings
that arise from communication differences.
Julia Wood (1998) examines both regulative
rules (rules about when it
is appropriate to talk about what:
for example, "take turns during a conversation") and constitutive
rules
(what counts as what in communication:
for example, "washing someone's car is a way to show
affection"). When
different groups or individuals have different rules about what is
appropriate or what "counts," misunderstandings are likely
to occur.