Employee self-service (ESS) is an increasingly prevalent trend in human resources management that allows an employee to handle many job-related tasks (such as applications for reimbursement, updates to personal information, and access to company information) that otherwise would have fallen to management or administrative staff. An ESS application may be made available over the company's intranet or portal, or through specialized kiosks, and may be confined to a company's private network or may be part of a Web self-service solution for customers, employees and managers. ESS software is available as a stand-alone product or as a component of some larger application, such as an enterprise resource planning (ERP) product.

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More and more organizations looking to hop on the cloud wagon are facing application and data integration roadblocks. Getting around them is difficult but possible—and a step-by-step approach can help.

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