They said they were from Penn American Water and wanted to talk to my daughter - she hasn't lived her in 5 years. They wouldn't tell me why they wanted to talk to her.

Update Time:2010/8/15 5:17:35
| Call Type:Other WebSite

Helen Wallace

These people call all the time and leave messages like " Get a pen and paper to write down an important message." I called back, all they are wanting to do is try to sell you something!! DO NOT FALL FOR THIS NUMBER!!! Hang up on them and if they leave you a message like the one I stated, IGNORE IT! They are arrogant, Don't waste your breath on them, just post comments anywhere you can to warn people about them.

Update Time:2010/8/15 5:17:35
| Call Type:Other WebSite

Beanie

Relentless caller, mostly caller system base, it calls endlessly to remind you that they want there money !

Update Time:2010/8/15 5:17:35
| Call Type:Other WebSite

Harrisburg

This is American Water Company about an unpaid utility bill.

Update Time:2010/8/15 5:17:35
| Call Type:Other WebSite

teenin

I received this 866-358-3429 on my voicemail at work. The only thing on the voicemail was this number. I was not about to call it.

Update Time:2010/1/25 0:00:00
| Call Type:Other WebSite

Helen Wallace

These people call all the time and leave messages like " Get a pen and paper to write down an important message." I called back, all they are wanting to do is try to sell you something!! DO NOT FALL FOR THIS NUMBER!!! Hang up on them and if they leave you a message like the one I stated, IGNORE IT! They are arrogant, Don't waste your breath on them, just post comments anywhere you can to warn people about them.

Update Time:2009/9/23 0:00:00
| Call Type:Other WebSite

patti

I dont answer my phone for out of area or 800 numbers anymore there are to many of them and they are annoying as hell. NJ american water co. came and shut my water off last month for 56.00 dollars i explained to the rep that I must have missplaced the bill or something so why for 56 dollars wouldn't someone try to reach me. Ah ha well they call you from 800 numbers, unavailable, out of area and dont leave any messages. So I asked them why they felt like they had to be so sneaky, my other utilities at least identify themselves but not njawc. So beware, for 56 or less u might be next. Dont you think that a public utility should have to represent themselves in a professional manner and identify themselves it only seems right.

Update Time:2009/7/30 0:00:00
| Call Type:Other WebSite

Annoyed

I started getting multiple calls each day from this number last week, just after I got a new phone (same number though). They leave blank voice messages each time. Almost no one knows my number and it is not related to any kind of billing accounts (other than my mobile provider.)

Update Time:2009/7/1 0:00:00
| Call Type:Other WebSite

Cindy

This is American Water and they are technology stupid! It takes 4 days for any payment online or over the phone to post to their account regardless if your bank has cleared the payment or not. COMPLAIN! COMPLAIN! COMPLAIN! every time they call you and you ahve paid your account to a zero balance. Maybe one day they will wake up and realize they are operating the age of technology and they need to have online account access, faster system update and what ever else they are lacking. NONE of my other utilities are this behind and all but 2 local ones have online account access. If we all complain every time they harass us then they have little choice but to change. I would rather have well water than deal with these backward jack***es. But as long as I have to deal with them I will be just as rude to them as they are to me and I will constantly complain about how they cannot bring their company up to par with the other utilities' networks.Call them and tell their voice robot you want to speak to customer service 800-685-8660 then tell them to get with society and update their system with what the consumer wants.

Update Time:2009/5/11 0:00:00
| Call Type:Other WebSite

Name

THis is the water company collection center

Update Time:2009/3/16 0:00:00
| Call Type:Other WebSite

Beanie

Relentless caller, mostly caller system base, it calls endlessly to remind you that they want there money !

Update Time:2009/3/4 0:00:00
| Call Type:Other WebSite

Christina

I received a recorded message from American Water just tonight. I checked my water bill first and it had been paid a month ago.I called them back and the woman could not find me in the system and then she transferred to me a customer representative, were I was put on Hold.I hung up the phone. Thanks, Layla for the information. The Caller ID did not show anything.

Update Time:2009/1/31 0:00:00
| Call Type:Other WebSite

Layla

They called me 920am on saturday morning. Obviously not happy, returned call at 956am saturday morning, it is American Water Auto Dialer trying to collect on bills.Funny, because I paid the entire thing yesterday.It is not just a local water, its the call centre for MANY companies.