Transportation of baggage and carry-on bags

All the baggage being transported by passengers, including baggage in the aircraft cabin, must be presented at check-in, as stipulated by safety requirements.

The passenger's baggage, accepted by the airline for transportation while undertaking responsibility for its safety, is marked using a baggage tag and carried in the aircraft's baggage compartment, and is known as registered baggage.

A piece-based system of carriage of registered baggage (based on the number of cargo pieces) is in effect on all proprietary flights operated by Aeroflot. The piece-based system is differentiated depending on the class of service and/or type of applied fare.

If the total weight of the passenger's baggage, including carry-on bags, does not exceed 10 kg, then the number of pieces of free baggage being registered is not limited.

The number of pieces of registered baggage carried free of charge is stated in the ticket/passenger receipt as 1PC/2PC/3PC.

The above free baggage allowance for the registered baggage is in effect for the entire route in both directions, from the point of baggage registration to the destination or to the first stop point en-route for more than 24 hours, on condition that all flights are made on Aeroflot aircraft.

On flights performed by partners based on a joint flight operation agreement , the carrier airline's baggage allowance may be in effect. If flights operated by carriers other than Aeroflot participate in the carriage, including flights jointly operated with other airlines, the free baggage allowance is determined using the rules of the dominant carrier of the route (more detailed information is available in the contact centre).

On flights jointly operated by Aurora and Rossiya airlines, the baggage allowance for Aeroflot flights is in effect.

Exception: routes involving jointly operated flights performed by the airline Aurora: SU3630-3639, SU4526-4545, SU4591-4629, the free baggage allowance for registered baggage for all fare families is limited to one piece.

If separate tickets are being used for carriage along the route, the baggage allowance for the registered baggage at each section corresponds to the free baggage allowance for the registered baggage indicated in the tickets.

Children aged from 2 to 12 have the same free baggage allowance for registered baggage as adult passengers.

For infants and toddlers up to 2 years old (without provision of a separate seat), the free baggage allowance for registered baggage amounts to 1 piece weighing not more than 10 kg, the total of dimensions of which must not exceed 115 cm regardless of the class of service.

Items that do not contain substances or objects whose carriage is prohibited in the cabin of the aircraft, and the baggage allowance for which is established by the carrier with regard to their safe placement in the aircraft cabin, are accepted as carry-on items.

Established norms of carriage of carry-on items for classes of service in the aircraft cabin (per passenger) for regular Aeroflot PJSC flights

Economy class and Comfort class – one piece weighing not more than 10 kg;

Business class – one piece weighing not more than 15 kg.

The dimensions of one carry-on item for all classes of service must not exceed: 55 cm in length, 40 cm in width, 20 cm in height.

It is permited to carry the following items as carry-on items (per passenger) in excess of the established allowance and without charging an additional fee:

a rucksack, weighing not more than 5 kg, with total dimensions not exceeding 80 cm, or a handbag, or a briefcase with items placed in the rucksack, or handbag or briefcase;

a bouquet of flowers;

outerwear;

baby food for a child to be eaten during the flight;

a suit in a garment bag;

a child carrier device (baby cot, holding systems (devices) for children up to two years old, folding pram weighing not more than 7 kg and dimensions of not more than 42х50х20 cm) when transporting a child, which can be safely placed in the aircraft cabin on the shelf above the passenger's seat or under the passenger seat in front. A portable child seat weighing not more than 7 kg and equipped with safety belts, certified for the use for air carriage purposes, to be installed on the passenger seat, may be carried as a holding device if there is a separate paid seat for the child;

drugs and preparations for special dietary needs in the amount necessary during the flight;

crutches, canes, walkers, rollators, folding wheelchairs used by passengers with disabilities that can be safely placed in the aircraft cabin. Folding wheelchairs shall be carried in the aircraft cabin if there is space for their safe placement; otherwise, it shall be registered as baggage free of any additional charge;

goods purchased at duty-free shops at the airport, packed in one closed (sealed) plastic bag, with total of dimensions not exceeding 115 cm.

Important!

The option to transport carry-on items and articles in excess of the established allowance without an additional charge is not available to children under the age of two without provision of a separate seat.

When checking in and/or walking to the departure gate, the passenger must present to be weighed, at the carrier's request, carry-on bags, rucksacks, child cots or prams if a child is traveling.

Carry-on items that exceed the free carry-on item allowance established by the carrier are to be registered as baggage by the passenger in accordance with terms and conditions of the concluded Air Carriage Agreement of the passenger.

Carriage of musical instruments as carry-on items

Should the passenger's so choose, one musical instrument with the total of three dimensions not exceeding 135 cm may be carried as a piece of carry-on baggage in accordance with the weight restrictions established for classes of service.

It is permitted to carry one guitar, the total of dimensions of which exceed 135 cm, on condition of prior approval from the contact centre, the Aeroflot sales office or the company's official agent at least 36 hours before the flight's scheduled departure. The number of guitars accepted for carriage in the aircraft cabin is limited.

If a musical instrument is taken as a carry-on item, the carriage of other carry-on items (apart from items carried in excess of the established norm free of additional charge) is not permitted

The passenger must ensure the safety of the carry-on items and articles carried in excess of the established norm in the aircraft's cabin.

The baggage allowance is effective during Aeroflot flights, with the exception of code-sharing flights, where the carrier airline's norms are in effect.

If you are traveling with heavy or oversized baggage (where a single piece weighs between 32 and 50 kg and/or the sum of three dimensions exceeds 203 cm) you must approve its transportation with the airline at least 36 hours before the scheduled flight departure.

The baggage safety rules (including those for small personal mobility devices operating on lithium batteries) are available in the "Safety Rules" section.

These rules are applicable to flights operated by Aeroflot, as well as to code-sharing flights operated by Aurora and Rossiya (see section "Code-Sharing Flights").

The following items are regarded as one piece of baggage and are included in the free baggage allowance:

Ski Equipment

a case with 1 pair of skis and 1 pair of ski poles + 1 baggage piece with 1 pair of boots
1 case with 1 pair of water skis

Snowboard Equipment

a snowboard (one bag) plus a pair of boots (even if in separate bag)

Hockey Equipment

hockey gear bag + a bag with 2 hockey sticks

Bicycles

A bicycle ready for transportation

Golf Equipment

golf gear packed in a single bag

fishing equipment (packed in one container or bag)

2 fishing rods

1 set of fishing tackle

The respective baggage fare will be applied if the total number of baggage pieces carried by the passenger exceeds the number specified on the ticket, or if the weight of equipment exceeds the limit set for one baggage piece under the free baggage allowance.

Other sports equipment

is treated as 1 piece of baggage and is included in the free baggage allowance. The respective baggage fare will be applied if the total number of baggage pieces of the passenger exceeds the number specified on the ticket, or if the weight and/or dimensions of the equipment exceeds the limit set for one baggage piece under the free baggage allowance.

Weapons and Ammunition

Comprises one piece of baggage containing a single piece of baggage (or one container specially designed for weapons transportation with several weapons belonging to one passenger), plus one baggage piece with ammunition. Is not treated as a separate baggage piece provided that its weight together with any other baggage pieces carried by the same passenger does not exceed the established allowance. Otherwise, weapons and ammunition are treated as one baggage piece included in the free baggage allowance. Additional payment is required if the weight of baggage with weapons and ammunition added to it, treated as a single baggage piece, exceeds the established allowance for one baggage piece, and also if the total number of the passenger's baggage pieces (including the baggage with weapons and ammunition added to it, treated as a single piece) exceeds the allowance indicated in the ticket. The gross weight of ammunition may not exceed 5 kg and weapons and ammunition may not be carried in the same baggage piece (container). Carriage must be agreed with the airline company at least 36 hours before the scheduled flight departure.

Baggage transported in a passenger seat

Any baggage that requires special conditions of carriage (e.g., valuable, brittle, fragile, or breakable objects) can be accepted for carriage in a passenger seat in the following cases:

the passenger has agreed this service with the airline at least 36 hours of the departure time;

the baggage has undergone security screening using technical means of inspection.

The weight of such baggage shall not exceed 80 kg, and its dimensions shall not exceed 135x50x30 cm. The passenger must pay for an additional seat ticket based on the fare for an adult passenger, with the same fees charged; in this case, excess baggage charges will not be applied. Free baggage allowance does not apply to the passenger seat ticket purchased to transport baggage.

Baggage transported in the aircraft cabin must be packed so as to prevent any damage to cabin equipment in flight. The baggage shall be placed in a window passenger seat and secured with a safety belt.

Baggage to be transported in the cabin shall be delivered to the aircraft, lifted, placed in the cabin, removed from the aircraft, and transported from the aircraft by the passenger transporting such baggage.

Baggage that requires special conditions of carriage and is carried in the cabin shall not be checked in. Responsibility for its safety and integrity shall lie with the passenger.

Musical Instruments

Musical instruments may be carried either in the hold or in the cabin.

Musical instruments may be carried in the cabin as carry-on items in accordance with special conditions.

Musical instruments, the dimensions of which exceed the established dimensions of baggage to be carried in a passenger seat (and also, should the passenger wish, instruments with smaller dimensions), are carried based on the general rules of carriage of the registered free and excess baggage in the baggage compartment of the aircraft, to ensure the instrument's safety during its transportation.

Carriage must be agreed with the airline company at least 36 hours before the flight's scheduled departure.

Wheelchairs, Prams, Guide Dogs

If used by the passenger are carried free of charge. Carriage of oversized battery-powered wheelchairs weighing more than 32 kg must be agreed with the airline company at least 36 hours before the scheduled flight departure.

Apart from a standard wheelchair, the passenger may also carry a special-purpose wheelchair free of charge.

A pet (bird) in the aircraft cabin and in the baggage compartment

Carriage of live animals and birds onboard is not included in the free baggage allowance
:

An additional fee is charged
for each container based on the following rates:

The fare is only in USD for journeys from points in America, Middle East, Asia (non-CIS countries and points in Uzbekistan/Kazakhstan/Tajikistan/Kyrgyzstan, except for destinations in the Russian Federation in Asia). For other journeys, the fare is in EUR. The payment of fares stipulated in a foreign currency on the territory of the Russian Federation is made in Russian roubles at the exchange rate in effect on the day of payment. Exchange rates are updated every Wednesday.

Baggage fares to be paid for registered baggage in excess of the allowance[1]
(for carriage based on tickets booked from 15 November 2016)

Excess baggage category

Excess category

Carriage completely within the Russian Federation

International carriages to/from destinations in America, and foreign destinations in Asia (except for direct carriage between Russian destinations in Asia and foreign destinations in Asia, carriage between destinations in Uzbekistan/Kazakhstan/Tajikistan/Kirghizia and destinations in Russia/Europe/Middle East/Africa)

Other
international carriages

RUB fare

USD* fare

EUR* fare

USD* fare

EUR* fare

1. Exceeding the number of baggage pieces if the free baggage allowance is one piece

2nd piece

2,500 / 2,500 RUB

100 / 100 USD

100 / 100 EUR

50 / 50 USD

50 / 50 EUR

3rd piece and all subsequent pieces

7,500 / 7,500 RUB

200 / 200 USD

200 / 200 EUR

150 / 150 USD

150 / 150 EUR

2. Exceeding the number of baggage pieces if the free baggage allowance is two or more pieces

3rd piece and all subsequent pieces

7,500 / 7,500 RUB

200 / 200 USD

200 / 200 EUR

150 / 150 USD

150 / 150 EUR

3. Exceeding the weight of one piece of the free or excess baggage

In excess of 23 kg, but not more than 32 kg

2,500 / 2,500 RUB

125 / 125 USD

125 / 125 EUR

100 / 100 USD

100 / 100 EUR

In excess of 32 kg, but not more than 50 kg

5,000 / 5,000 RUB

200 / 200 USD

200 / 200 EUR

150 / 150 USD

150 / 150 EUR

4. Exceeding the sum of three dimensions of one piece of free or excess baggage

In excess of 158 cm, but not more than 203 cm

5,000 / 5,000 RUB

125 / 125 USD

125 / 125 EUR

100 / 100 USD

100 / 100 EUR

In excess of 203 cm

7,500 / 7,500 RUB

200 / 200 USD

200 / 200 EUR

150 / 150 USD

150 / 150 EUR

The *fare is in USD only for carriage to destinations in America, Middle East, Africa, Asia (non-CIS countries and destinations in Uzbekistan, Kazakhstan, Tajikistan, Kirghizia, except for destinations in the Russian Federation in Asia). For other journeys, the fare is in EUR.

[1] The payment of baggage fares in the Russian Federation displayed in foreign currencies shall be made in Russian roubles at the systematic exchange rate calculated on the basis of the exchange rate of the Central Bank of Russia. Exchange rates are updated every Wednesday.

If the free baggage allowance is exceeded by several categories, the general fare will be the total of corresponding baggage fares for payment for the registered baggage in excess of the allowance.

Important

The above baggage fare is in effect for the entire route in both directions, from the point of baggage registration to the destination or to the first stop point en-route for more than 24 hours, on condition that all flights are made using Aeroflot aircraft.

On flights operated by partners based joint flight operation agreements, the carrier airline's baggage fare may be in effect. If flights of carriers other than Aeroflot are involved in the carriage, including flights jointly operated with other airlines, the baggage fare is determined using the rules of the dominant carrier of the route (more detailed information is available in the contact centre).

On jointly operated flights performed by Aurora and Rossiya airlines, the baggage fares applied on Aeroflot flights is in effect.

Carriage of heavy baggage (the weight of one piece of which is over 32 kg but under 50 kg) and oversized baggage (where the total size in three dimensions exceeds 203 cm) is only transported upon the prior approval of the carrier (additional information is available in the contact centre).

Fares for carriage of domestic pets (birds) in the aircraft cabin and baggage compartment are available in the "Nonstandard Baggage" section.