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Tools and Services

Our tools and services help you operate our Synergy education management system efficiently, effectively and with access wherever it’s needed. So you can focus on providing care, safeguarding and support for children and young people.

Maximise Synergy to improve outcomes

Synergy is a flexible, modular education management system. With an intuitive interface, it’s designed to be easy to use and reliable, and this has been proven in over 100 local authorities across England, Wales and Scotland.

We designed it to help you achieve more powerful outcomes for families by having all the information you need in the right place at the right time. By providing expert support to help you make the most of Synergy, we enable you to spend more time on caring and less on administration and IT management.

We support you, so you can care for them

We offer a range of tools and professional services to help you maximise how you use our Synergy education management system. They’re designed to let you do what you do best – care for others. We call it Digital Care and we’re right here beside you.

SysTalk

SysTalk underpins the vision of an integrated children’s service; it can map data from multiple systems into a single record for each child. SysTalk lets you load, cleanse and de-duplicate information from a variety of sources and a range of file formats. This allows you to easily and effectively update a child’s core record on Synergy.

Orchestra

Orchestra automates feeds from your schools or other systems outside of Synergy to get regular, hassle free information into your system. This provides local authorities a real insight into day-to-day changes with the children under their care, keeping staff in the picture.

Synergy Administrator

This enables your IT administrators to configure Synergy settings. We work with you to up skill your people, which helps to reduce your operating costs. It also helps to ensure that everyone using your Synergy system has a user-friendly experience.

Managed IT Service (MITS)

We offer a variety of managed IT services that we can tailor and implement to suit your specific needs. Our experienced consultants can manage your Synergy software upgrades at a time that’s convenient to you. This allows you to concentrate on providing care while we ensure you have the best possible versions of our software for your authority.

Hosting

Maintaining the security of personal, sensitive data is vital and we can help. A shortage of in-house resources can make it difficult for you to manage and protect your system. So we provide a secure offsite hosting service for your critical data. This bespoke data and application management reduces the complexity and overheads that come with onsite data management. We have over a decade of experience working across multiple sites, so you can be confident your data and applications are in safe hands.

Want help making the most of Synergy so you can focus on providing better care and outcomes?

Why not contact us today? And be the next to benefit from Digital Care

“Servelec has supported Greenwich in moving from our old Children’s Centre database to EISI. Their staff, in particular our consultant Jayne, has taken time to understand the service needs and build user confidence. Her hard work and diligence have been key to supporting the change in systems.”

Sharne McLean

Head of Early Years and Childcare, Royal Borough of Greenwich

Looking for support?

See Synergy in actionSpeak to our team today

Synergy modules

Synergy’s flexible Family Information Service (FIS) solution enables local authorities to manage childcare information and service directories, ensuring the right data is available to the right people at the right time. Secure and comprehensive, the system can be configured to suit your needs.

Our education support modules will help you maximise our Synergy education management system. This enables you to provide better care, safeguarding and support for families while saving time and money.

School admissions can be complex and time-consuming for local authorities, schools and parents. Synergy Admissions modules help to manage and simplify the process for everyone involved, and enable guaranteed financial savings by the end of the first year.

Our tools and services help you operate our Synergy education management system efficiently, effectively and with access wherever it’s needed. So you can focus on providing care, safeguarding and support for children and young people.

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