iPage is based in Burlington, MA in the United States. It has been in the hosting business since 1996, although it was acquired by the Endurance International Group in 2009. iPage is designed to help small business get access to simple, low-cost hosting. Alongside its hosting plans, it offers a range of design and support services.

If you’re looking for hosting that skips the technical jargon, iPage could be the right choice. It markets two plans prominently on its home page, both of which are aimed at freelancers and micro-businesses. While it does offer VPS and dedicated hosting, it doesn’t focus on those packages quite so much.

Key Features

Free ‘.com’ domain

24/7 technical support

Unlimited traffic, emails, DBs

30-day money-back guarantee

Free daily backups

WordPress integration

Some reviews from Customer:

I feel that iPage rocks because they bright you everything you need from a hosting company at a price that won’t put a dent in your bank account.I have built http://YourWholeFoodsChef.com from scratch after switching to them from a big name hosting company and could not be happier. Their prices are very good, their services match or beat what other hosting companies offer and they seem to never have any down time, at least none that has every effected me. I recommend them to anyone looking for great hosting at a reasonable price.William Chaney

I have used ipage for the last 5 years, is reliable, the service is good, at first it may look like the cheapest alternative but there’s a catch only for new customers have an amazing deal of 5 USD for a mo of hosting, then the next year comes at “regular price”, well the regular price for a year after the discount is of 156 USD, so is not as cheap as other service providers, the support team normally fix the issues after the 3rd time you contact them, and the free email accounts seem unreliable for time to time, if you are starting a site with limited budget this is your best option for the first year, it has all the premium services like 100 email accounts, Cpanel, Plugins, unlimited FTPs accounts, but after the first year i recommend you to check other options.Patricio Dafoe

Ipage is the worst hosting I’ve ever seen, incompetent support, terrible conditions, the declared price does not match the real one. I ran into the fact that I spent more time than ever to get a simple thing. Absolutely do not recommend to contact these guys, you will be so disappointed with their service.David Rosko

Im using ipage for about 1 year. It is cheapest host giving you unlimited stuffs but here is lacks, the speed. Servers are too slow site takes time to load even with good caching plugin. But they give extra option for boosting the hosting package , which costs extra. Overall it is good will suggest for startup bloggers , vdeck panel is good, customer support is fab.pranav jadhav

I knew nothing about web hosting and who the best web host is. I was looking for
a good web host and then was referred to iPage by a friend. I had a look at their
website to see their offers. I did not have a lot of time to check out other web
hosts. I signed up with iPage because I they offered the following feautures that
put me at ease I liked as well as other freebies.
It’s been about 2 years now and I’m still a very happy customer:-)Robert Patterson

iPage Hosting Types

We’ve already established that iPage is aiming its packages at novices, and that’s pretty clear from the positioning of products on its homepage. All packages are Linux-based, and many are marketed with introductory pricing. Remember: your plan may renew at a higher rate, so check the regular price before you commit to hosting.

Its basic hosting package is the Essential Plan, a shared hosting plan with some unlimited resources, like disk space. This plan allows users to install WordPress, Joomla!, Drupal, b2evolution, and other popular scripts. Weebly website builder is also included, but you can only create a website with up to 6 pages on this plan. If you want to use the website builder to build a larger site, you’ll need to pay extra for the Weebly subscription, which is an additional fee on top of your normal hosting rate.

VPS packages come with cPanel, as well as root access as an optional extra. Virtual servers are all managed by the iPage team, and every package can be scaled up as demand for your site grows. At the top end of the hosting scale, iPage provides dedicated servers with almost identical features to the VPS packages.

WordPress hosting comes in two forms, and it’s important to understand the differences between the two plans. The basic hosting plan includes themes, plugins, and a control panel, without specialized WordPress support. Unless you are confident that you can manage WordPress without iPage’s tech support expertise, the Essentials plan is the sensible choice.

iPage Servers and Infrastructure

iPage uses two datacenters in Boston, MA in the United States. Both facilities are staffed 24/7 by security staff, have N+1 power systems, and use clustering to reduce downtime. If one server goes down, iPage has another identical server ready to take over. Its VPS and dedicated servers run CentOS, and both types of hosting support PHP, ImageMagick, Perl, SSI, Ruby, PHP, and even FrontPage.

Because iPage only has two datacenters in one location, you can’t opt for a different location to speed up your page load times. If you’re on the east coast of the USA, this won’t be an issue for you. But it could have an effect if you’re on the other side of the world.

Service and Support

iPage’s hosting technical support is fairly consistent across all of its packages. It strongly promotes its hands-on customer service, but be sure to check the fine print.

The company has an online ticketing system for email inquiries, plus 24/7 phone and chat support. VPS and dedicated servers are also fully managed, so you shouldn’t encounter any unexpected issues. Management also means that the server takes care of itself, with the iPage team dealing with patches and routine tasks.

As previously mentioned, the WordPress plan is the only one which has a tiered approach to support. You won’t get specialized WordPress assistance unless you pay for the more expensive plan.

Guarantees

iPage offers a 30-day money-back guarantee on all hosting packages. However, this guarantee only kicks in if you paid by credit card. No refunds are offered if you pay by other methods, so think carefully about this at checkout.

Refunds under the money-back guarantee don’t include setup fees, domain name fees, or extra services purchased.

iPage does not operate any kind of uptime guarantee, so if you experience outages, you may have little claim for service credits.

Summary

iPage aims to give new hosting users a helping hand with their sites. You get ample resources for a small startup web presence, a good beginner site builder, and the ability to use popular scripts and software like WordPress, Drupal, or Joomla! For many users, this is more than enough to get a starter website off the ground, and the VPS and dedicated server plans provide an easy upgrade use once your site get busier. It’s a shame that there isn’t an uptime guarantee, since small businesses could lose money if their business presence goes offline for an extended period. But if you’re happy with its US datacenter locations, iPage offers an attractive price for its beginner packages.

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