Store Manager- Washington Heights

Job Locations
US-TX-Houston

Job ID

2017-3341

Category

Management

Overview

Ideal Image, based in Tampa Florida, is the largest US retail provider of non-surgical cosmetic procedures with 130 centers across North America. The company is private-equity backed and has aggressive plans to expand the business by adding more centers and increasing the breadth and depth of services within each center.

The company offers a broad range of services including laser hair removal, CoolSculpting, wrinkle reduction and other services that improve physical appearance to enhance self-image and build self-confidence. All services are FDA-cleared/approved and rigorously tested at the company’s R&D center; the services in each center are performed by registered nurses or other medically trained professionals.

Responsibilities

We are looking for a Store Manager with a proven track record of success. The Store Manager will plan and direct the day-to-day operations of a center location. Ensures customer needs are met, complaints are resolved, service is efficient and within established operational guidelines. Relies on extensive experience and judgment to plan and accomplish goals. The ideal candidate will bring confidence, credibility, leadership, high integrity, and strong work ethic.

Manage and support consultative sales

Manage individuals in meeting performance objectives, sales and development goals

Evaluate and coach all associates on continual basis

Interview potential associates and assist recruiting in hiring of associates

Manage and discipline associates - which includes disciplinary actions including terminations. Work with Human Resources on employee relations issues

Maintain relationships with all current and previous guests

Complete required center reports in a timely manner

Communicating, implementing, enforcing and comply with all Ideal Image policies and procedures

Conveys organizational changes and company messages in a timely manner

Network in the community to develop and enhance Ideal Image awareness

Administer and adhere to the budget and fiscal activities

Organize trade shows/marketing events

Meets or exceeds sales expectations

Responsible for assigned center inventory count in accordance with company policy

Display product and procedure knowledge

Ensure corporate daily center checklist has been completed

Supervise the control of petty cash

Ensure the overall center cleanliness

Effective and proactive communication with Regional Director of any center needs

Handle all customer complaints and refund requests within 24 hours, escalate as necessary

Has strong understanding of legal employment practices and promote a harassment free environment

Exhibits sound and accurate judgment

Other duties as assigned

Qualifications

Minimum of three years of management experience

Experienced human capital manager, motivator and coach

Proven track record of exceeding annual revenue and profit targets

Experience managing P&L

Requires a bachelor's degree or its equivalent of at least 5 years of experience in the field or in a related area.

10 paid vacation days your 1st year and 15 paid vacation days your 2nd year of employment

6 paid company holidays

Additional benefits:

Employees receive one free treatment of each Ideal Image service per year

Additional discounted cosmetic services for employee, family and friends

Cosmetic product discounts

Casual work attire

401K in approved states

Company-paid training

Amazing company culture

And more!

If you are interested in joining a company that values its employees and encourages job ownership in a supportive environment, please apply today! To learn more about IDEAL IMAGE and our services please visit us at: http://www.idealimage.com.