June 12, 2014
On October 10, 2013 my registered RRSP that is protected by the Canada Pension Benefits Standards Act 1985 was transferred in from the Scotia Bank in the Amount of $39,118, 61 to the Conexus Credit Union at 80 High Street West Moose Jaw SK. CA. Into Accont 11901592 Contract 1057060 at 1.900% for a locked-in GIC to mature on October 10, 2014 ( Kathy Stevens, Relationship Manager). On May 06, 2014 I received a telephone call from Heather Cockburn at Conexus that a Carla Knull of the Ministry of Saskatchewan Social Services had called in about my RRSP. So that date I went to the Conexus Branch in person and was met by Heather Cockburn and Travis Gansuage Sales and Service Manager at Conexus. I learned that Carla Knull Government of Saskatchewan Minstry of Social Services 36 Athabasca Street West Moose Jaw SK CA Phone: 306-694-3647 Fax: 306-694-3418 was trying to obtain information regarding my protected financial product a locked-in RRSP GIC protected by the PBSA 1985. I was upset as I know that from my banking records that Saskatchewan Social Services obtained the full amount of in excess of $29,000.00 from my locked-in RRSP GIC that was held at Bank of Montreal BMO in April of 2005 and matured at January 01, 2006 and they did not release until May 06,2006 when I transfered it to the Canadian Western Trust in Victoria. I said to Travis Guansage that I was mad and was going to sue Saskatchewan Social Services. At that point Travis Gaunsuage kicked me out of the Conexus Credit Union Branch. My account was collapsed at Conexus on May 07 ,2014 and transfered to the RBC on May 22, 2014 in the amount of $39,574.74. RBC locked it in to a Locked-in RRSP on May 30, 2014 and paid me out $11.31 in variable interest. However Conexus did not pay me out any interest after May 07, 2014. I feel that I have been accused of being threatening to Conexus Staff for no good reason and also believe that since the Sales Manager Travis Gaunsage is married to Saskatchewan Social Services worker that I was black listed for no good reas on and that Carla Knull my Assured Income Worker for SAID planned this event as they already pulled my pension funds in April/May 2005.
Sincerely,
Tim Tremblay

Our reference: 855-313081

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Dear Mr. Tremblay:

Thank you for most recent email to the Financial Consumer Agency of Canada (FCAC) regardingthe difficulties you encountered with Conexus Credit Union.

Please note that credit unions are regulated by the provincial and territorial governments; therefore, the matter that you raise is not within FCAC’s jurisdiction. As such, you may wish to contact your provincial regulator for possible assistance.

In Saskatchewan, you can contact the Financial and Consumer Affairs Authority (FCAA), which is responsible for regulating the province’s credit unions. You can contact FCAA by phone at 1-877-880-5550 (toll-free) or 306-787-6700 (local), by fax at 306-787-9006, or in writing at: