Business Process OutsourcingIdentify business process inefficiencies then implement purposeful initiatives to streamline operations, improve productivity, and ensure compliance.uuid:6fb7c300-4cac-4bf0-8aff-829ab945d541;id=23752015-02-12T06:20:00-06:00http://i.dell.com/sites/imagecontent/metadata/PublishingImages/business-process-120x130-Taxonomy.jpguuid:6fb7c300-4cac-4bf0-8aff-829ab945d541;id=2376Engineering Services Outsourcing2015-02-20T05:33:00-06:00We design and launch products on time and within budget by leveraging our team of highly skilled engineers.uuid:6fb7c300-4cac-4bf0-8aff-829ab945d541;id=2377Social Media Best Practices Seminars2015-02-12T06:20:00-06:00Participants learn from Dell’s experience on topics such as gaining executive support, building a training program, embedding listening across business units, experiencing a day in Dell’s Social Media command center.uuid:6fb7c300-4cac-4bf0-8aff-829ab945d541;id=2378Social Media Listening and Insights Service2015-02-12T06:20:00-06:00Conversations are monitored on a customer’s behalf — for brands, industry or competitors. Reports are then provided with key data insights allowing the customer to take action.uuid:6fb7c300-4cac-4bf0-8aff-829ab945d541;id=2379Social Media Advisory Service2015-02-12T06:20:00-06:00This hands-on strategy planning includes an assessment of a customer’s current capabilities and gaps. Recommendations, timing and goals are provided in an effort to sync the social media programs to the corporate strategy.uuid:6fb7c300-4cac-4bf0-8aff-829ab945d541;id=2380Social Media Listening Command Center Build-outs2015-02-12T06:20:00-06:00Dell works with the customer to design, build and operate a social media command center integrating it across the business as a foundational listening function for all customer facing departments.uuid:6fb7c300-4cac-4bf0-8aff-829ab945d541;id=2381Small and Medium Business Social Media Toolkit2015-02-12T06:20:00-06:00A guide to how small and medium businesses can make the most of social media.uuid:6fb7c300-4cac-4bf0-8aff-829ab945d541;id=2382B2B Social Media — What Is It and Why Should You Be Learning More About It2015-02-12T06:20:00-06:00A useful resource from Marketo is their B2B social media workbook. It gives a comprehensive explanation of B2B social media and helps you understand how social media can benefit your company.uuid:6fb7c300-4cac-4bf0-8aff-829ab945d541;id=2383How well do you listen to and engage with your customers (self-assessment)?2015-02-12T06:20:00-06:00Dell commissioned a study from Forrester Consulting to figure out how well companies use digital media to listen and engage with their customers.uuid:6fb7c300-4cac-4bf0-8aff-829ab945d541;id=2384Dell uses social media to listen, learn and engage with our customers2015-02-12T06:20:00-06:00Dell listens to our customers online every day, empowering team members with tools and training to participate in meaningful social network conversations and use those talks as a tool to serve our customers better.uuid:6fb7c300-4cac-4bf0-8aff-829ab945d541;id=2385Social Business Connection2015-02-12T06:20:00-06:00﻿