Case Study: Scibox CRM

Scibox
was designed as a comprehensive solution for Customer Relationship
Management in the staffing industry. A strong set of recruiting
features, collaborative cloud-based staffing environment, and
high-class quality - everything required to make a great product.
It's currently offered to businesses as software-as-a-service
solution.

Generally
it's a product for internal use, which allows to manage business
contacts with convenience and efficiently conduct the presales stage
(finding contractors for clients and interviewing them). End users
are sales people, recruiters/hiring managers, and
contractors/candidates.

The
whole system is designed to engage all users to be a part of the
sales process, and bring them proactivity and convenience within the
environment. Scibox is used to get new customers, expand the
relationships with the existing ones, identify appropriate candidates
with the required skills; for contractors it's a place to look for
best promotion and application of their skills and experience. And it
doesn't suffer from overcomplexity, contrary to bigger CRM options
available on the market.

Our
goal was creating iOS and Android client apps for the Scibox CRM. We
had to elaborate the workflow from scratch, design and implement it –
full cycle up to deployment on the respective stores.

FEATURES

The
current supported platform versions are iOS 7.0 or later (compatible
with iPhone, iPad, and iPod touch, optimized for iPhone 5), and
Android 4.1 ''Jelly Bean'' or later.

Since
Scibox is corporate software, any third-party user cannot have access
to the app and its services without credentials.

Opportunity.
Any kind of business opportunity, be it a new customer to land
business with, or expansion of collaboration with an existing
customer.

Activity.
An action that a user plans to make in relation to an opportunity.
For example, meeting a contact from the opportunity.

Newsfeed.
RSS feed: news about activities and opportunities.

Pipeline.
Establishing business relations. It shows at which stage they are:
the contact has just been established, or the project is
opened/closed, etc.

Probably
the most predictable issue that appears in software projects is
working with third-party API and developing the backend on the
Client's side. This was the main cause of short delays, inconsistency
of requirements brought by the Client, and our constant requests for
clarifications and approvals. Our perfectly elaborated work process
and the Client's decisiveness made it possible to overcome these
obstacles.

This
mobile project went on with enough power to become a winner. Android
and iOS versions were deployed to application stores almost
simultaneously. Our Client went on promoting it and putting it to use
by huge numbers of Scibox users around the world. As for our team, we
fully satisfied all the changing demands of the Client and went on
supporting and updating it, releasing new versions and improving the
overall experience even further.