Cannot get into game after updating OS X

Post by Neesyl

I have a MAC Pro and just upgraded to OS X 10.8. After successfully logging on and choosing my character, the final page with the horizontal bar at the bottom fills and then freezes before entering the game. I've downloaded Onyx and cleaned the computer, filed a ticket (no answer), called -- no help. Anyone have any ideas to help? It's day 3 of no gameplay and I am not happy! It's the weekend for goodness sake?

Post by lonewarrior

disable all your addons...see if that helps.

Post by Neesyl

I don't have any add-ons. But, thank you so much for giving me a suggestion. I am so frustrated with Blizzard right now.

Post by lonewarrior

try the blizzard repair tool under the help menu.

Post by lonewarrior

You may have already read these pages...but just in case you missed them.

Post by Neesyl

lonewarrior thank you so much for hanging in there with ideas. I will try every one of them and let you know. You've been helping me way more than blizzard! All they've done is make me work the entire weekend without even one suggestion.Again, Thank you so much,Denise

Post by Neesyl

Yes, I've been to both sites, but thank you for giving me those suggestions.

Here is a dumb question for you....where is the "help" button for Blizzard with repair underneath? Is it on their website?

Post by JDLKY

Yes, I've been to both sites, but thank you for giving me those suggestions.

Here is a dumb question for you....where is the "help" button for Blizzard with repair underneath? Is it on their website?

It's a button on the Launcher. Go to the top left and its the third item going to the right.

Post by Neesyl

It does not show up on my launcher! Weird. It use to.

Post by Tush

Re-instal WoW? I had once problem with WoW on my Mac and re-instaling helped.

Post by Neesyl

Do I need to use uninstall before installing WOW again?

Post by lonewarrior

Yeah...I'm going to assume you have a corrupt wow file. Not sure why you wouldn't have the repair option available, might solve the problem over having to uninstall and reloading WoW.

Just out of curiosity, have you tried loading on another server just to see what happens.

Post by Neesyl

I just uninstalled WOW and I am in the process of reinstalling. Cross your fingers! I sure hope it works. I figure it is just time. I'm on Day 4 and still unable to play.

Thanks so much for helping.

Denise

Post by bluspacecow

Repair tool for Mac is at the top of the screen under the Help menu

Post by Neesyl

Just wanted everyone to know that I solved the problem. I hireda computer tech to come to the house and he fixed it.

Post by lonewarrior

Just out of curiosity, what did he fix? ...was it a hardware or software problem?

Post by Entropyutd

Just wanted everyone to know that I solved the problem. I hireda computer tech to come to the house and he fixed it.

So basically PEBKAC

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