Over 96 reviews forOwensboro Travel Agents from people just like you.

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"

is absolutely what I expect and want a travel agent to be. She listens to what we want, proposes multiple options, and then helps to book" ...More our itinerary. She is very responsive, and detailed.
I will use

again, and have already recommended her to several of my friends.

-William M.

A

"Grace was great from start to finish. She listened to our needs (and we have many!) and delivered above our expectations. We waited until the last minute to plan" ...More our honeymoon, which left us with little to no options. We called her and explained our situation, and within a day she had made doors open that didn't exist prior (trust me, I tried). I understand that she has connections in the industry, but didn't realize how beneficial it was until she was able to get us a room at the Grand

Kauai that was previously sold out. Not only that but she got our breakfast compd during our stay! If you haven't had food in Hawaii, its expensive! Breakfast alone saved us near 80 dollars a day. We had the most amazing time, and cannot thank her enough for her help. If you ever need a travel agent, please call Grace with

Complaint Resolution

Local Articles in Owensboro

Some people’s idea of a great vacation is to throw the map out the window and just get in the car and go. For most, though, it requires research and planning to find affordable vacation deals that promise a fun and safe time away from home. Purchasing a vacation package helps you do the homework on your destination getaway and often means you're getting a better deal.

Angie's Answers

Air Blue Heating and Cooling can be reached by phone at 847-947-8331 or by email at patty@airblueinc.com.

I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're open weekdays from 8:00 am - 9:00 pm and Saturdays 8:00 am - 5:00 pm ET.

Ooh - BAD timing for travel to Hawaii - and if not booked by now you probably just about have to have a travel agent. Good thing this is just the honeymoon and not the wedding, if you are booking now - so an agent will be even more important to you in this case, though I guess you might get a decent deal with an airline-sponsored package deal for two as well, if any are still available.

My experience - a good travel agent is worth their weight in gold - we give ours a thank-you gift each year. We have one that charges $35 a person fee for all but extensive foreign travel packages (they make most of their money off booking commissions). We use her for all travel except simple mileage-plan-paid there-and-back trips when there is no rental car or motel involved, because when she does the booking she generally saves us about $25-50/day just on rental car and hotel/motel. For instance, on one Disney World trip we were able to take the 4 in the family PLUS our kid's two best friends for about 5 days there, staying on-property with preferred passes, for the same amount as just the normal two adult cost - a thousand plus in savings. We can go online and see zero mileage or discount seats available for an entire week - yet she is able to get us seats on the day we want in most cases, or at worst one day away, and almost always on mileage even though the airlines themselves say no mileage seats are available - including at high travel periods.

Of course, you need a conscientious one with lots of experience who knows the system ins and outs, and preferably running on the Sabre reservation system because it shows a lot more than competing systems and makes finding alternative booking easier, as I understand it.

Using a travel agency (preferably one with several people working there and 24-hour emergency service) also gives you a firm point of contact to solve any problems or rescheduling - we have had 10 minute rebooking several times when a flight was cancelled - generally before the airline even got around to starting to help passengers get on other flights, and an agent carries a LOT more weight with rental car agencies or hotels or airlines than you do if the reservation is screwed up by them. Oh, and our agent always gets us a free car upgrade too - typically jumped up 2 grades at no extra charge.

Don't leave it ALL to the agent - give a synopsis of what type of lodging and seating and such you want and things you want to visit, then let him/her come back with a concept plan for approval modification, then to a hold reservation for your approval - typically an agent can put a "hold" on reservations for 24-48 hours for your approval, though that does require you stay on top of your eMail to respond back with OK or not in time to allow cancelling or confirming the reservation within that timeframe.

Travel Agent reviews in Owensboro

A

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“

It was great to work with

(

). He planned every detail of our trip. It all worked like clockwork. I am a project manager by profession and have an attention to details. I have planned many trips for my family. However I wanted to leave this trip to a professional. We were not disappointed.

...More planned our flights (domestic and international), hotels, excursions, and land transportation. We visited 3 states within

during a 14 day period. It all came together perfectly.
We told

generally what we wanted to do and he did the rest. When we got to our hotel inSydney, there was a brochure waiting with vouchers for all the activities he had planned for us. There was a separate itinerary packet that went into more details about each of our excursions. We just had to get on the bus and have fun.
As soon as we got home,

sent an e-mail asking how about our trip and if we had suggestions for him so he can help his future clients better. That was awesome.

followed up immediately on the feedback we provided.

provided a lot of upfront communication and kept in touch leading up to the trip. He sent us lots of information about being prepared for the trip.
It was awesome and I highly recommend him.”

- Rhonda R.

A

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The booking and recommended cruise went very well. She made the air travel arrangements for us with my other coming from one place and me from another and meeting in the Atlanta airport. The return flights did not allow enough time after disembarking, so she rebooked for us and sent a gift card to cover the additional charge for it.

She ...More also recommended travel insure which we purchased. This was a godsend as my mother became ill the first night of the cruise and had to be taken to a hospital in the Cayman Island and then flown back to Ft.

via air ambulance. The travel insurance company did an excellent job of making the arrangements for us. Thankfully, my mother has since recovered.”

- BARBARA E A.

C

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“

We needed cruise help. One of us is partially disabled. When we visited the office everyone was quite busy playing with a baby who apparently was the grandchild of one of the agents. The woman we were talking to didn't appear to be listening to us because of her distraction by the child. We had some specific questions about tender logistics, ...More bathroom configurations, use of rollator on and off the ship and would someone help us if we had to lift it into a tender or bus, how high are the steps to get on the bus. The answers to these questions were not known nor was there any offer to try and find them out. We were handed a few brochures and I suppose we were then on our own to figure out which ones would work for our circumstances. We left and our agent quickly got back to playing with the baby.
Not much better than taking your chances and doing it yourself online.”

- Marcia S.

F

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Recently, the building has been undergoing extensive reconstruction, and this included the heavy use of jackhammers during the first 3 weeks of January. This, combined with grinding, pounding, and other noise essentially rendered the units unlivable for the entirety of January. Yet, the association still allowed condo owners to rent the units during ...More this time. Many renters with month long reservations showed up, stayed for one or two days, and left because of the terrible noise. And renters are being refused refunds by the owners, despite the fact that

and its owners could not fullfil their end of the bargain. This clearly constitutes fraud, since the units were unfit to live in.
Our reservation was for the month of January. When we made our reservation in September, we were told by the owner that only the balconies would be under construction, and the agreement merely stated that the patios would be closed off. No mention was made of the long-duration

-hammering, or of the myriad of other inconveniences such as atriums being closed for painting on certain days, the beach access being closed, or the elevator doors being replaced. However, once we arrived, we quickly realized we could not stay there. The jackhammer noise was almost deafening. You literally could not hear yourself talk inside your own condo while this was going on. Regardless of whether they were hammering on the 15th floor or the 1st floor, the sound would travel through the concrete structure all the same. Also, the

-hammering would begin as early as 7:00 AM, and not end until 4:00-5:00 PM.
The owner refuses to return our money, and is ignoring all attempts at contact. I feel

should compel the owners who rented their condos during this time to give refunds.
Especially avoid the owner

D.

of unit E5A. He is the one who did not give the correct scope and duration of the construction, and is refusing contact, or refunds. We have found him to be very unethical, and he even falsely accused us of $400.00 damage. I am livid about that. This is his listing: http://www.vrbo.com/vacation-rentals/usa/florida/north-west/main-north-west/

-beach/

?sort+by=ReviewCount%2fDescending.
Make sure you book with another owner.
It is a beautiful place to stay otherwise, but watch which owner you deal with. Not all of them at

are ethical.”

- Linda S.

F

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“

Terrible customer service! Their systems were hacked and as a result our debit card was compromised and we had our Disney trip ruined because my money was unavailable. All they offered was an apology and no compassion they said they didn't understand why we were upset because all we lost was time. I have never encountered such poor customer service ...More in my life!! Do not use them!!!”

- Stephanie T.

A

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She is great at keeping communication with her customers, providing estimates and cares about her customers. When I travel, she sends me emails offering assistance and provides more than just travel information.”

- LaToya W.

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“

Joy listened and answered all of my questions, showed me different options for flight dates and even helped me confirm the seats. Also, she ALWAYS returned my calls. Sometimes I would call and she'd be on another line. I'd leave a message and it was always returned within 2-3 hours. To me personally it is very annoying when a call isn't ...More returned and I have to keep calling back. The ticket prices were 50 % of what I found in trying to do the booking myself, even though it was last minute which is when tickets are more expensive so no problem there. Anyways, I was very satisfied with Joy and

. On my next trip, I now know the first person to call.”

- Steven H.

A

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“

has been EXTREMELY patient with me over the past couple of months. We were undecided for the longest time of where we wanted to go or if we wanted a destination versus a cruise.

(and

) was the only provider that didn't hound me constantly and gave me space when I told her ...More I was still unsure if I could even afford it. She has spent an enormous amount of time emailing back and forth as well as phone calls answering every question I have had. I don't think I could say enough great things about her and how thankful I was that she stuck with me. :)”