Category Archives: Communication Tool

The industry for criminal justice technology and civil solutions revolves around two mandated and specific areas of expertise; quality and trust.

Securus Technologies has seemingly perfected them both.

In 2008, Rick Smith became the Chief Executive Officer, and since that time Securus Technologies has gone beyond industry expectations. Rick graduated from the University of New York with a Bachelors of Science degree in electrical engineering and a Master’s degree in Mathematics. The likelihood of Rick becoming the CEO of one of the largest companies providing civil and justice solutions was not even on his radar. However, with a cutting-edge vision, Rick positioned himself, for leading the right company, at the right time.

Agencies, in upwards of almost 4,000 law enforcement and public safety officials, look to Securus Technologies, for providing quality solutions to the ever-changing landscapes within corrections facilities. Rick has led the company to a fascinating and opportune moment to service those agencies in a way that not only builds trust, but facilitates diverse challenges.

As a former CEO of Eschelon Telecom, Inc., Rick Smith has been elevating assurances and providing stakeholder value, for almost two decades. Rick’s leadership style is advanced-thinking, which fits the industry when dealing with varied cultures of the inmate population and their families. Rick has an ability to stretch innovative ideas so that Securus Technologies can reach their mission of providing families and sub-cultures the respect they deserve.

Rick promotes this vision throughout the company by broadening their prospective products on behalf of the 1.2 million inmates served within the North America region. Those products stem from Rick’s visualization, for Securus Technologies maintaining a company that operates from a foundation of trust and quality, in order to protect and serve the public.

Rick said recently, “Building safety into what we do is part of our DNA…it is an honor for us to protect and to serve.” Rick sees every prospect of growth as an opportunity, for the company to expand with a better product.

In May of 2016, Rick led the company to receiving an A+ rating with the Better Business Bureau. It is the highest rating possible. Securus Technologies has been a leading force in the industry, for providing unprecedented customer service to more than 25 million people nation-wide. It’s an astounding number that represents a core mission of the company to create a stable solution, for security, safety and quality, throughout the industry.

Based in Dallas, Texas, Securus pushes the envelope with new and innovative products that challenges the company by its own standards of excellence. The company has continually reached new heights within their infrastructure to support all of those affected by their decisions, led by CEO Rick Smith. Read more on Wikipedia.Org