Magento - The Revolution

Analytics and Reporting

Magento + Crystal's powerful analytical tools allow you to find out how your customers are using your website. The data obtained from our analytical reports gives you the opportunity to make informed decisions about your company's future. Reacting to customers needs and requirements through integration with google analytics, ability to run A/B split testing and much more makes Magento + Crystal your choice of Ecommerce software.

Features

Admin Dashboard for Report

Product Reviews Report

Overview

Sales Report Tags Report

RSS feed for New Orders

Tax Report

Abandoned Shopping Cart Report

Best Viewed Products Report

Best Purchased Products Report

Low Stock Report

Search Terms Report

The Magento Analytics Panel

RSS feed for New Reviews

RSS feed for New Tags

Coupon Usage Report

Total Sales Invoiced

Total Sales Refunded

Best Customers Report by Total and

Number of Orders

Catalogue browsing

Catalogue's do not work unless they have great category names traversing to great products. Our catalogue browsing features are flexible, powerful and easy to use. Filtering systems, powerful search algorithms, unlimited sub category drilling means your customers will find your categories and purchase your products more often.

Ability to assign designs on category and product level (unique design per product/category)

Configurable search with auto-suggested terms

Recently viewed products

Product comparisons

Recently compared products

Cross-sells, Up-sells and Related Items

Popular Search Terms Cloud

Filter by Product Tags

Product Reviews

Product listing in grid or list format

Breadcrumbs

Catalogue Management

Products in the right places, prices set correctly, tax rate groupings and more are easily accomplished through our powerful Catalogue Management Interfaces. Flexibility is the key to our system allowing you to reliably set products or groups of products to the configurations you desire. This will increase sales and decrease disatisfied lost customers.

Customer Accounts

Your valuable customer accounts show you and your staff everything that you needed to know about each customer. From previous purchase orders to addresses and phone numbers to tags, wishlist and reviews created. From the one simple interface, you can get all the knowledge that you require to give your customers a perfect experience increasing sales and customer satisfaction.

Order status and history

Re-orders from account

Recently ordered items

Downloadable Products

Address Book with unlimited addresses

Default Billing and Shipping addresses

Wishlist with ability to add comments

Email or Send RSS feed of Wishlist

Product Reviews submitted

Product Tags submitted

Account Dashboard for overview of :

Recent orders

Personal information

Newsletter subscription status

Primary billing address, primary shipping address

Shopping cart, wishlist, recently ordered items

Recently reviews and recent tags

Customer Service

Customer Service should be at the forefront of all businesses. Caring for ones needs, listening to what customers have to say and having an interface that clearly shows your customers activities are vital for good customer service. Magento + Crystal's Ecommerce system has many fantastic features giving you the information that you need to service your customers with respect. This all equates to more return visits and more profits for your company.

Feature-rich customer accounts

Order History with Status Updates

Order Tracking from Account

Forgot Password Email from front-end and administration panel

Order and Account Update Emails

Customisable Order Emails

Create and Edit Orders from the Admin Panel

Checkout

You are at the last stage of making that vital sale once your potential customers get to your checkout page. This is one of the most important features of our Magento + Crystal Ecommerce system. Our One Page Checkout System converts more potential customers into real customers giving you the edge over your competitors. Don't let your website be the burden on your business which fails to close sales, let it be the shining light that closes more sales more often.

One-page checkout

SSL security installed for orders on both front-end and back-end

Shipping to multiple addresses in one order

Checkout without account/Guest Checkout

Shopping Cart with tax and shipping estimates

Checkout with account to use address book

Option to create account at beginning of checkout

Accept gift messages per order and per item

Saved Shopping Carts with configurable expiration time

International Support

Internationalisation is the process of segmenting a website into a localised form depending on the language your customers speak. International Support is a core feature of our Magento + Crystal offering and enables you to expand to the ends of the Earth. Internationlising content, forms, images, structure and more is embedded in our powerful system enabling you to become a world leader in your field of expertise.

Multi-lingual

Support for Multiple Currencies

Tax rate support, including support for WEEE/DEEE in EU

Localisation

Configurable list of allowed countries for:

Site Registration

Shipping Destinaation Addresses with ability to specify per shipping method

Billing Addresses with ability to specify per payment method

Marketing Tools

Magento + Crystal Ecommerce solution is packaged with marketing tools enabling your company to concentrate on upselling products and reducing waste. Revenues increase through the effective use of our promotional features that come with all Ecommerce solutions. Online Promotional and Marketing strategies Succeed more often with our advanced Magento + Crystal Ecommerce package.

Catalog Promotional Pricing by percentage or fixed amount with ability to restrict to stores, categories, products

Free Shipping Option

Multi-Tier Pricing for quantity discounts

Bundled Products

Customer Group-specific pricing and group-specific tier pricing

Recently viewed products

Recently Compared Items

New Items Promotional Tool

Up-sells in Shopping Cart

Cross-sells on product pages

Send to a Friend for all visitors, or registered users only

Send Wishlist to a Friend by Email or RSS

RSS Feeds for New Products, New Specials and New Tags

Auto-generated Site Map

Google Site Map

Polls

Order Management

Once an order has been made through your Magento + Crystal ecommerce management system, you have the power to analyse and change details as needed. From the customers address, to the order details, everything can be changed through our easy to use interface. This gives you and your employees the power to service your customers no matter what their needs are without knowing the technical details of your website.

View, edit, create and fulfill orders from the admin panel

Create one or multiple invoices, shipments and credit memos per order to allow for split fulfillment

Print invoices and packing slips

Ability to create new customer, or select existing customer and view shopping cart, wishlist, last ordered items, and compared products list, as well as select addresses, give discounts and assign custom prices

Create re-orders for customers from administration panel

Email Notifications of Orders

RSS feed of New Orders

Payments

Trying to understand and organise Payment Gateways, SSL Certificates, PayPal, Google Checkout, Cheques and Money Orders can cause headaches. Crystal Web Designs handle all the technical details and ensure your customers checkout with a secure website and puts money into your bank account immediately. You have a choice of many fantastic payment modules which will reflect your business goals and your customers purchasing habits.

Configurable to authorise and charge, or authorise only and charge on creation of invoices

Product Browsing

You need your customers to take the next step once they find your product. This is achieved through clear images, fantastic descriptions, easy to click call to action buttons and a great layout. Our product browsing features will showcase your products in a new light that converts more potential customers into real customers.

Multiple images per product

Product Image Zoom-in Capability

Product Reviews

Related Products

Stock Availability

Product Option Selection

Multi-Tier Pricing Upsell

Grouped Products View

Add to Wishlist

Send to a Friend with Email

Shipping

Sending packages around Australia and the rest of the world can be a daunting task. Do you have a flat fee, different fees for different countries, different fees for different days or different times of the year or do your packages have different fees based on weight or size? These questions can be answered based on how you want to run your business, but how do you implement them? Our shipping modules are the answer. Magento + Crystal has easy to use shipping modules and we can configure everything for you so each customer gets the correct shipping amount on their purchases.

Site Management

Magento + Crystal is a full Ecommerce Content Management System rolled into one. No other system is like ours and our clients have never been happier. Robust, easy to use, a plethora of features and unlimited support give you the power to do what you want to do. Stop using poorer imitations, our system is the best and we would love to show you the features

Control multiple websites and stores from one Administration Panel with ability to share as much or as little information as needed

Multi-Lingual

Support for localisation

Support for multiple currencies

Administration Permission System Roles and Users

Web Services API for easy integration between Magento and any third-party application

Flexible tax rate management with support for Australian and International markets

Customer Groups

One-Click Upgrades

Content Management System for Informational Pages

Google Website Optimiser Integration for A/B and Multivariate Testing

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Please Note:

We are all booked out and currently not accepting any new website projects at this time.

Please feel free to give our office a call if you have any questions.

If you are an existing client and need support please follow the support link at the top of this page.