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Shipping Policy::: We ship within the United States as well as International… All orders within the states are shipped via USPS Priority mail… Orders will be shipped within 3 business days of the purchase date and will take approximately 2-5 days to arrive. International orders are shipped via USPS First Class mail to keep shipping costs down. Shipping takes about 6-10 business days after item has been mailed. International orders cannot be tracked online. Insurance may be purchased for your shipment at an extra fee. Please inquire if interested. closiTherapi.com is not responsible for lost or stolen packages or packages delayed by the postal service. Please ask ALL questions prior to submitting your order with us. *Please Note: Coats, shoes, handbags, and housewares might have an additional shipping fee due to weight.

Methods of Payment::: For your convenience we accept PAYPAL for payment and our company is paypal verified. A paypal account takes minutes to sign up for and is FREE for you to use… However, you do not need to sign up for a Paypal account in order to use the service. www.paypal.com You may also complete your order through GOOGLE checkout… A fast, safe and easy way to pay… We do accept cashiers checks and money orders and will gladly HOLD your order until your payment has been received or check has cleared. *Please note: If paying by cashiers check or money order, payment in full must be received within 7 days of submitting your order… After the 7 day period, items on hold will be placed back in our shop for purchase.

Our Mission::: At closiTherapi we take business seriously. We want you to enjoy shopping with us, just as much as we enjoy shopping for you! We are committed to providing you with detailed information, a knowledgeable sales staff and excellent customer service… If you have any suggestions on how to improve your experience, feel free to contact us.

Buying Vintage::: We carefully examine each of our products for flaws and imperfections. However, many of the items we sell are VINTAGE and one-of-a-kind. We strive to be accurate in our product description and photos so that you know EXACTLY what you are purchasing. A few of our items may have flaws that can be easily repaired such as a pulled thread, small hole, or minimal stain. These items will often be sold “AS IS” and make note of it in the description.

Sizing and Measurements::: Actual size is noted in the product description as stated on the item TAG… However, we do provide measurements as well. Items are measured while laid flat… PLEASENOTE: We carefully measure each item to insure accuracy… However, all measurements are approximate.

Measurement Guidelines:::

{If you require further measurements, please feel free to email us and we will gladly send them to you!}

Clothing:::

Length: Top of garment to hem

Shoulder: Shoulder seam to shoulder seam

Bust: Armpit to armpit, then doubled

Sleeve: Shoulder seam to end of sleeve

Waist: True waistline or seam unstretched, then doubled

Hip: Below true waistline, then doubled

Inseam: Inside crotch to hemline

Shoes:::

Length: Sole of shoe, from toe to heel

Width: Measured at widest part of the sole of the shoe

Height {for boots}: From bottom of shoes {including heels} to top

Heels: From bottom to sole of shoe

Condition Chart:::

MINT: Perfect, pristine, with no signs of wear… Rare.

EXCELLENT: No flaws, no holes, no problems. As close to new as possible for age.

VERYGOOD: Noted minor flaws, easily reparable, wearable as purchased.

GOOD: Has some definite visual problems. Structure is intact. Problems could be repaired.

FAIR: Has numerous structural and or visual problems. For study or display only. Sold as-is.

POOR: Damaged beyond repair with value as a study piece, not wearable.

Return Policy::: closiTherapi strives to answer any questions you may have regarding the sizing, fit, fabric, etc… of a garment. If you need assistance, feel free to contact us prior to making your purchase. We take detailed photos of each piece and measure every item carefully, as well as state the tag size and current size to ensure a proper fit and a happy customer!

However, we want your shopping experience to be a positive one, therefore if you are not satisfied with an item you may exchange it to us for a merchandise store credit.

In the event that an exchange is necessary… Please follow these guidlines:

{1} Before sending the package back you must email us. Please include a short description of the item you are exchanging in the email and the reason for exchange. We will then provide you the shipping address to return it to.

{2} Exchanges must be postmarked within five days of the date the package was received. {We use the tracking information to determine the delivery date}

{3} Items must be returned in the EXACT same condition in which they were sent. Items that are returned worn, damaged or incomplete will not be exchanged. No exceptions…

{4} We recommend shipping the item with a tracking number as closiTherapi can not be responsible for items that do not arrive safely back to us.

{5} Shipping costs are non-refundable.

{6} You will be given a personal EXCHANGECODE for merchandise credit, less any shipping charges. This code may be used on an future purchase for up to 6 months.

Press Inquiries for closiTherapi.com are WELCOME::: Please email us at admin@clositherapi.com or use our ::: contact form :::