An indemnity letter needs to be submitted in lieu of the policy document which is lost. The indemnity letter needs to be executed on a stamp paper and duly notarised. The value of the stamp paper would be as applicable in the state.

Yes. As per the IRDAI circular no. IRDA/F&A/CIR/GLD/056/02/2014 dated February 13, 2014, all payouts made to customers need to be in the electronic form. Hence, NEFT details of the customers are mandatory to process the claim payouts.

IndiaFirst Life Insurance Company will send a rejection/repudiation letter including the detailed reason for the rejection/repudiation of the claim to your registered address. This will also be communicated on your registered email ID and mobile number.