Stéphane Kersulec, Group CIO, Club Med

Stephane Kersulec is Group CIO at Club Méditerranée.

Club Méditerranée is the inventor of the vacation club concept over 60 years ago, and is now the global leader in upscale, friendly and multicultural all-inclusive vacations. It aims to become the world leader in premium all inclusive holidays with the French expertise.
Stéphane Kersulec joined Club Méditerranée in 1998 to build an IT organization, to design the infrastructures and to define technologies required by the business for the transformation plan of the company. ERPs for Human Resources and for Finances, Business intelligence and Yield management tools, call centers and first B2C web sites have been implemented and deployed worldwide in more than 30 countries. Property Management System software, in the hotels has been rebuilt including internal RFID mean of payment. He has also outsourced the network and the telecoms and consolidated the datacenters.

In 2003, Stephane Kersulec was appointed CTO of Club Méditerranée and CIO in 2009.

He led the transformation of IT organization to embrace the new era of digital (agility, flexibility, time to market, customer oriented). He launched the redesign and the rebuild of Club Méditerranée core application, its Central Reservation System developed on a legacy system, 25 years ago, to a new one, more open, more flexible, cross channel and cross devices ready and interconnected with external partners (Global Distribution System for transportation, E Payment, Metasearch…). This new application is built using the same algorithms which are perfectly adapted to Club Méditerranée business and is based on web technologies (Open source software, Web services, Enterprise Service Bus, API), it has been also inspired by the orientations taken by the pure players.
Digital projects have been as well delivered, shared services for financial and HR, eCRM solutions for marketing, rebuild of the website for digitalization of the Villages (Club Med Hotels) with the deployment of Wifi network, Apps to facilitate the life of customers in the Village and with social networking functionalities, digital signage…

Stéphane Kersulec is passionate by new technologies and the possibility they are offering for creating value for a company, he is results oriented and interested in business strategies and teams management.

Stéphane Kersulec is an engineer, graduate of Ecole Supérieure d’Electricité (Supélec) and of Ecole Nationale Supérieure de l’Electronique et de ses Applications (ENSEA).

Stéphane Kersulec has been elected CIO of the year 2015 in France by the magazine IT for Business, he received as well the IS Transformation Award.