Author: Masaaki Imai; Format: Hardcover; ISBN: 0070314462; Publisher: McGraw-Hill; Release Date: 1997; List Price: $24.95; Length: 354 pages. Condition: Very Good. Jacket and cover are both still in overall great shape, binding is strong, and pages are unmarked. Were it not for some basic light shelfwear to the jacket, could pass for Like New. Same cover design as that shown here.

Synopsis:
When it comes to making your business more profitable and successful, don't look to re-engineering for answers. A better way is to apply the concept of kaizen, which means making simple, commonsense improvements and refinements to critical business processes. The result: greater productivity, quality, and profits achieved with minimal cost, time, and effort invested. In this book, you discover how to maximize the results of kaizen by applying it to gemba--business processes involved in the manufacture of products and the rendering of services--the areas of your business where, as the author puts it, the "real action" takes place.

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