The RADIX IDC product suite includes a Local Service (LSOG) provisioning gateway. This is an integrated gateway, negating the need for contracts with 3rd party partners to achieve real-time order and pre-order capabilities. The seamless integration in RADIX IDC allows for single system entry of your customer information, preorder requests, order submission, and order status monitoring.

RiverRock is a certified Service Bureau for the following providers:

AT&T

Verizon

TelePacific Communications

The Pre-Ordering capabilities include:

Address Validation

TN Reservation

CSI Lookup

The Ordering capabilities include:

Conversion

Conversion with Change

New Install

Change

Suspend

Restore

Disconnect

ILEC Move (transfer from ILEC to a resale CLEC)

Outside Move

Record Change

Reject Processing

Status Monitoring

RiverRock is currently working to expose the built-in gateway capability of RADIX IDC into a SOA based service that CLEC's can consume to enable real-time provisioning even if they are not currently a user of our RADIX IDC product suite. Stay tuned...