Customs authorities in Russia have recently tightened restrictions on import shipments to Russia, in particular on dutiable shipments sent to private individuals. These shipments are currently under extraordinary scrutiny in an effort to improve accuracy of the accompanying shipping documentation.

These additional requirements lead to an unprecedented number of customs holds and delays in delivery. UPS has therefore temporarily suspended the acceptance of dutiable shipments sent to private individuals in Russia until further notice.

We regret this step and are confident that, together with the Russian customs authorities, a swift solution can be found.

UPS continues to accept all non-dutiable document shipments to private individuals in Russia and all commercial shipments addressed to businesses.

For the latest tracking information on all UPS shipments, please use our online tracking tool at www.ups.com.