When he does have to do repairs, the pedals and handle bars are usually the parts that need work, although there have been cases where he has had to replace seats, bells and baskets.

He said: "I do not know why people can't just be nice and take care of the bicycles. After all, they are meant for everyone to enjoy."

Mr Jefri tries to carry out all repairs on the spot.

He travels on his motorcycle and carries a small toolkit that has "all that (he) needs". His motorcycle's box even has some spare bicycle parts.

Where more in-depth repairs are required or when bigger parts are needed, he alerts his colleagues, who travel in an oBike lorry to either bring him the parts or transport the bicycle back to the company's warehouse to be fixed.

MAINTENANCE

Most of the time, Mr Jefri performs maintenance, which oBike carries out about once a month for each bicycle.

He said: "Sometimes, it is just a matter of tightening or adjusting a particular part. People report it as if it is a major problem, but it is usually not."

He is happy the public is taking an active role and providing feedback, as the oBike bike-sharing network is strengthened by users' input.

Mr Jefri Johari, a 27-year-old oBike service technician, tries to carry out all repairs on the spot. TNP PHOTO:HARIZ BAHARUDIN

When a user of oBike makes an in-app report about a problematic bicycle, one of the technicians will be alerted to investigate and solve the issue.

oBike, one of three bike-sharing companies here, also has its own monitoring system.

"The bicycles are meant for daily use so we are notified when they are idle for a long period, about three to five days," said Mr Jefri.

Sometimes, he moves them from a place where they are indiscriminately parked to a proper area.

And as for the strangest place he has encountered a bike? It is the Singapore Zoo.

"There are not any parking stations there, so I was shocked to see one there during one of my days off," said Mr Jefri.

"I was thinking of bringing it back but I saw someone pushing it, so he must have ridden all the way in.

"As long as he made sure to put it back to a proper area, it is okay."