Terms & Conditions

Acceptance of terms
When you access this site, you acknowledge that you have read and agree to the terms described below. If you do not agree to the terms discussed here, you should exit the site and refrain from placing any order.

Product availability
Product may be added to or removed from the site from time to time. From time to time products described on the site may not be available. While Tech FX Ltd does not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate

Use of cookies
Some pages on this site use “cookies” which are small files that the site places on your hard drive for identification purposes. These files are used for site registration and customisation the next time you visit us. You should note that cookies cannot read data on your hard drive. Your Web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. If you do not accept cookies, some pages may not function fully and you may not be able to access certain information on the site.

Orders, Price and Payment
Products may be ordered by following the instructions on the Online Store pages of this site. All prices quoted include Goods and Services Tax. Prices may increase or decrease from time to time. Orders will be accepted for delivery within New Zealand only. Delivery charges are set out under Delivery Information. Freight will be calculated for each order and shown as a separate item before you chose to enter your payment details and send the order to be processed.

Title and Risk
Your order is not binding until accepted by Tech FX Ltd. No charge will be made until the order is accepted. Goods are at our risk until delivered to you. However, if you do not receive your goods within a reasonable timeframe please contact us at team@techfx.co.nz so we can advise on the status of the order.

Cancellation and Product Return
You may cancel this order without charge at any time up to the despatch of goods to your address. Any charge to your credit or debit card will be reversed.

Returns Policy
“We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully.

If the goods are faulty we will meet our obligations under the Consumer Guarantees Act to provide a remedy”.

We will repair or replace (as necessary) any defect resulting from faulty materials or workmanship if the product is returned within 14 days of receiving it.

This guarantee does not cover defects caused by misuse or normal play, wear and tear.

Please complete the Returns Authorisation form We will then provide a returns authorisation code. Please ensure that the product is securely wrapped, as it remains the property of the customer until we receive it back in-store

Warranties
Tech FX Ltd gives no express guarantees unless they are in writing. Tech FX Ltd will replace any goods which fail to comply with any guarantee contained in the Consumer Guarantees Act 1993. Nothing on this site is to be construed as a recommendation to use any particular product.

Limitation of liability
Tech FX Ltd is not liable for any direct, indirect, special, incidental or consequential damages arising out of the use, or the inability to use, the material on this site. This includes but is not limited to the loss of data or loss of profit, even if Tech FX Ltd was advised of the possibility of such damages.