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What is Action Fraud and how do I submit my report?

Action Fraud is the UK’s national fraud and internet crime reporting centre and exists to ensure that victims of fraud have a central place to go to in order to report crime and get advice and support.

Lost and stolen support

Please let us know as soon as you discover your card or cheque book has been stolen so we can take action immediately.

How do I report lost and stolen Bank cards and cheque books?

If your Bank debit card, credit card or cheque book has been stolen please report it to us immediately.

You should also report lost and stolen items (including computers and mobile devices) to your local police station, which you can locate contact details for Police online (opens in a new window), and you will be provided with a police crime reference number.

Contact information

Contact us immediately when you suspect fraud and we will do everything we can to support you.

How do I contact the Bank to report suspected fraud?

Please call us immediately on the relevant contact number so that we can assist you. Our phone lines are free when calling from the UK.