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I arrived to check in for a three night stay and was immediately bowled over by the smell of chlorine from the pool. After waiting more than 5 minutes at the check in counter for someone to acknowledge my arrival, a young man came out...More

Glenda
Thank you for your review, We are truely disappointed that you had concerns regarding your initial check in. It caused me great concern to see your remarks here and immediately researched your stay. It is my understanding that once you expressed your concerns after...More

We feel that it is needed that we share our experience with this hotel this weekend. We had a family funeral to attend in Calgary and we arranged with Quinn at the front desk for two suites to bring in two families from Saskatchewan for...More

Thank you for sharing your experience
As a manager, I am very grateful and proud to be able to have Quinn as part of our team
He is definitely a good example of great customer service and I will pass on your kind words
We...More

In town for a wedding. Requested an early check in, called 2 hours before and were told guests were checking out and it took about 30 mins to clean a room. Got to the hotel and no rooms. Now we can't check in til after...More

Lisa
Thank you for your feedback. At Super 8 , we pride ourselves on being honest and trying too accommodate all guests as best as we are able to
As follow up to your concern, our check in time is 300 pm . In the...More

One of the better Super 8 hotels. Efficient friendly staff, Very clean rooms, good location, comfortable beds, good swimming pool and hot tub, very good breakfast, no surprise discrepancies, and all in all a very pleasant stay.

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