printer installation error (xp home )

i am trying to install IMA 946 printer on windows xp ...during installation get error i/o operation has been aborted because of either a thread exit or an application request..after which printer installation stops...printer connects on usb slot at back of computer.....any suggestions anyone

Re: printer installation error (xp home )

<img src=/S/hello.gif border=0 alt=hello width=25 height=29> and welcome to the Lounge!
A question? Who manufactures the IMA 946 printer? I am curious because I "googled" for it and didn't turn up a company name. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

Re: printer installation error (xp home )

Re: printer installation error (xp home )

Have you downloaded the lastest driver for this printer? While I looking on the Dell website, I was intrigued that there is a page that checks your system configuration, etc. listed under the tab called Technical Support Tools in the middle of the page. Would this help you in any way? Or have you already checked out the Dell site and still have no joy trying to solve your problem?

Re: printer installation error (xp home )

i did download the printer driver from the web site support.dell.com but using that for installation gives the same error ... ..i/o operation has been aborted because of either a thread exit or an application request

If you do not have a CD, unzip R145315.exe file you downloaded to a separate folder and run Setup.exe from there instead.
Make sure you fully uninstall previous (unsuccessful) installation of Dell 946 Printer software.

Re: printer installation error (xp home )

well i did remove the printer drivers from control panel....then download the file R145315 installed from that file ...during the installation ... .got .the drivers for the printer could not be installed -- i/o operation has been aborted because of either a thread exit or an application request...if its a issue with windows ..then would a reinstallation of xp fix it ...?or is there another solution

Re: printer installation error (xp home )

You might want to try a repair of Windows. Boot with the CD, follow the prompts, and select the repair option. It would also be a good idea to run a thorough disk check (CHKDSK /R) to eliminate any possible corruption on your hard drive.

If you have any other symptoms or problems, even if they do not seem related, make sure that you add those details here. In my experience a problem such as the one you describe is an indicator of other, deeper problems.

Re: printer installation error (xp home )

Sometimes it takes more than just removing the drivers.

Did you follow the exact instructions laid out by kaplinb in <post#=632941>post 632941</post#> ?

It is better to remove all software associated with your printer. Detach the cables connecting your printer to the computer and re-install all the software and drivers. A reboot may be necessary. Once the software and drivers have been successfully installed, reconnect your printer via the USB cables to the computer. That process should recognize the device. Just follow screen prompts from there.