Ordering Information

Your AccountIf your use of this Site requires setting up an account and/or password(s), you are solely responsible for maintaining the confidentiality of your account and password(s) and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. If you register on this Site, you agree that any information you provide to us will be current, accurate and complete. Rachel Comey will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. As well, you could be held liable for losses incurred by Rachel Comey or another party due to someone else using your account and/or password either with or without your knowledge. You agree to notify Rachel Comey immediately of any unauthorized use of your account and/or password(s), or other breach of security.

Orders And PriceWe reserve the right at any time after receipt of your order to accept or decline your order in our sole discretion, even after your receipt of an order confirmation or after your credit card has been charged. You may not purchase any item from this Site for resale. In the event a product is listed at an incorrect price, we have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account.

We are able to offer price adjustments on merchandise purchased up to 7 days prior to the start date of a sale. The exact style and size of an item must be available for purchase at the time your request is made before any adjustment in price can be approved. Price adjustments will be issued as a credit to your original form of payment. Please note that we cannot provide price adjustments on items originally purchased on sale.

Sale merchandise reduced 50% or more is considered FINAL SALE, and is not eligible for return or exchange.

Sales TaxSales tax is applicable for purchases being shipped to the states of New York and California.

Gift CardsSimply choose an amount to purchase, and a gift card will be sent via email to the address you provide. Gift Cards can be purchased here.

If you have a physical gift card from our brick and mortar store email us at online@rachelcomey.com, call us at 1 (800) 416-1265 or chat with us if you would like to use the balance at our online store.

You can check your gift card balance by emailing us at online@rachelcomey.com, calling us at 1 (800) 416-1265 or chat with us.