Archive for July 16th, 2018

During the above window we will be completing an upgrade to standby hardware within telehouse-north.core. Although no downtime is expected during this maintenance window, all services should be considered at-risk.

We are aware BT are performing planned works affecting a number of service aggregators spread across several nodes on our network. Some customers on each node will be affected and will experience an outage of up to ten minutes.

The work is essential for ongoing and improved capacity management on interconnects delivered to Entanet. Any affected customer should reboot their equipment before calling support as this should resolve any unanticipated residual issue.

Apologies for the short notice as notification was only received this morning.