Active Member

when the app updated to the carshare maven it wiped all my CC and invoices off the app. they have been texting me telling me to pay for 2 weeks and I just ring and tell them it is all in the app just deduct it. lol

Well-Known Member

Dropped off my car today, Courtney was a pleasure to deal with as always. Didn’t care that I haven’t paid in the last 3 weeks or that the car was dirty she has a new job starting soon so she’s all good on that front. Also picked up my new rental today and signed up with DiDi

Active Member

Dropped off my car today, Courtney was a pleasure to deal with as always. Didn’t care that I haven’t paid in the last 3 weeks or that the car was dirty she has a new job starting soon so she’s all good on that front. Also picked up my new rental today and signed up with DiDi

The Maven Adelaide office is located onsite at the City Holden dealership at Rose Park (just east of the CBD). Look for the Maven signs to direct you to our office which is easiest to access via Close St.

The registration number in the above communication is different to the rego of the (Maven) car I am currently driving so I read this to say they want to change over my car on May 20 2020 to a new vehicle and my rental period will then run 42 weeks through until March 2021.

Keeping in mind the email was received prior to GMH's withdrawal announcement, I have not received anything since.

For those who may be interested, and as an update to post #8 above I received a second email from Maven yesterday. From all appearances, the new car is to be collected on May 20, 2020 and returned in March 2021.

The Maven Adelaide office is located onsite at the City Holden dealership at Rose Park (just east of the CBD). Look for the Maven signs to direct you to our office which is easiest to access via Close St.

Please remember the following for your appointment:
1. Please pick up your car from the Maven Gig station listed above at the reservation start time.
2. Please remember to bring your licence and any state issued driver accreditation (VIC, SA, WA, QLD only).
3. You are required to add the vehicle to your toll account. This will be sighted during the appointment (SA and WA excluded).
4. If you cancel your reservation within 24 hours of your start time or do not pick up your car, you will be charged for one day’s rental.
You will need to return the car to the Maven Gig station on or before your reservation end time. If you wish to change your return date, you can do so at any time by editing your reservation in the Maven mobile app.

If you have any questions about your reservation, please email us at [email protected] or call us at 1800 466 283.
Thanks,
Maven