Customer Service

RETURNS & EXCHANGE POLICY At 6th Avenue Outfitters, we are committed to your complete satisfaction with your orders. If you are not completely satisfied with your purchase, you may exchange or return the item within 15 days. The item must be returned in original condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to insure full credit. After 15 days, please contact the manufacturer directly. If you receive a damaged or defective item, contact us within 15 days of delivery. Please provide the order number and item number from your original confirmation e-mail. We will make every reasonable effort to replace the item in a timely manner. To return merchandise or for International shipping please call 907-276-0233 or e-mail us at brooke6thave@gci.net

RETURNS All customer returns are subject to a minimum restocking fee of $10.00 or 20% of the total purchase price (shipping costs are non-refundable). Any and all returned products must first be given an authorization by 6th Avenue Outfitters. Any items returned without authorization will be refused upon delivery. To receive a return authorization please contact 6th Avenue Outfitters customer service.

CREDIT You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a shipping error on our part.

PAYMENT OPTIONS To make you shopping experience as convenient as possible, we accept MasterCard, VISA and American Express.

CONTACT US: We are open Monday-Friday 10am-6pm and Sunday 11am-5pm. Beginning May 15th we will be open 7 days a week from 9am-7pm. If you have any questions regarding your order, please contact us by phone: (907) 276-0233. Fax (907) 276-0360 or email:brooke6thave@gmail.com

SHIPPING INFORMATION We ship via USPS Priority Mail. UPS or FED-EX shipping is available upon request. All orders are subject to additional costs dependant on actual freight charges. Oversized items are subject to additional freight charges. These charges will be determined at time of shipping. We make every effort to stock a full supply of the most popular products. International orders will incur additional shipping costs.