Workplace Violence and the Facility Manager

Effective guidance for facility managers in addressing the issue of violence within the workplace.

Workplace violence affects people, businesses and communities. The economic, social, and psychological impact that a violent act has on all stakeholders is measured in terms of losses—both human and financial. Like any other form of violent crime, workplace violence has its victims. But unlike most other violent crimes, workplace violence leaves a company, its business operations and its employees with the collateral damage of distrust, loss of security and fear in its path. In that sense, all stakeholders have a vested interest in preventing violence.

This comprehensive book contains practical and effective guidance for facility managers in addressing the issue of violence within the workplace. It is written in a straightforward, non-theoretical, reader-friendly format. It examines the risk factors that contribute to workplace violence, and the effects of such violence – for the organization and for those directly impacted.

Discussion also includes the procedures for assessing threat, strategies for preventing violence, and strategies for dealing with the consequences of violence. Special situations such as domestic violence which carries over to the workplace, along with racial and sexual harassment are explored, as are various court cases which involve these issues. The new OSHA directive on investigation of workplace violence is also explained.