Blog

By : Pravin Vijay

Assistant Vice President-Marketing

When the market is competitive and regulations favour increasing customer aspirations, acquiring and retaining customers gets challenging for Telcos. They need to go an extra mile to provide offers and services that are differentiated and compelling to attract and retain customers. This calls for introducing personalized offerings, contrary to the broader segmentation driven product packages….

By : Jishith Gangadharan

Gary King, Director, Harvard Institute for Quantitative Social Science calls Big Data a revolution and says, “We’re really just getting under way. But the march of quantification, made possible by enormous new sources of data, will sweep through academia, business and government. There is no area that is going to be untouched.” Ever recall those…

By : Jobin Wilson

Principal R&D Architect - Data Science

Exit polls, or combinations of exit polls, have been traditionally used to predict the results of elections. In the absence of exit polls, an interesting question is whether the results of an election can be predicted through mathematical models using publicly available data, including social media sources such as Twitter. Conducting exit polls has its…

By : Abdullah Khan

Sales Director- MEA

The 3rd Annual Customer Experience Management in Telecom Middle East Summit was held in Dubai on March 30th, this year and I was honored to be invited as a panelist at the event. Although, the event focused on Customer Experience Management, it was quite appropriate that we had a full day dedicated for discussions and…

By : Flytxt

CSPs are operating in a competitive and dynamic environment. In order to sustain their growth and market share in a highly competitive world, they need to leverage the full potential of their assets of network and subscriber data. Big Data analytics will enable quick experimentation with large volume of variety data, replace human decisioning, create…

By : Flytxt

Communication Service Providers (CSPs) ability to generate incremental value from existing data would depend not only on their efficiency to derive insights from every possible data but also on their agility to turn these insights into timely decisions and transform these free decisions to business actions. Flytxt has conceptualized a full service delivery model combining…

By : Flytxt

A telecom operator is a ‘natural’ Big Data factory. Huge volume of data is generated each second as part of its business-as-usual processes and what is more – all this data is generated, captured and available in real-time and digital form by default. This is unlike any other industry – healthcare, retail or public sector…