Getting the BEST out of O.S.M

Top Tips from the ACC (Digital Activities), Joe Hart

"Now that use of OSM is being used extensively across the Scouting County, I want to start an occasional series of Top Tips. I’m very happy to receive these from across leaders in any District across the County, so please don’t hesitate to send me anything about using OSM that you think would be good to share with other leaders. Just email me directly at This email address is being protected from spambots. You need JavaScript enabled to view it.

OSM & Event Bookings. So, we’re going to start with event bookings. We’ve discovered that a small number of parents think that because they’ve responded to an event on OSM that this was a confirmed booking for a County activity. However, this isn’t the case and places on County events can only be confirmed via the County website through one of our payment methods, not via OSM. There are a couple of ways that leaders can help make this obvious to parents:

• If you’re doing a group booking, then please make it clear to the parents that you’ll be doing the booking centrally.• If you are offering your parents the option to make an individual booking, then you can include a link to the County event in your OSM event.

Finally for now, I’m running an OSM surgery at this year’s County Conference on Sunday 23 June, so if you have any top tips or problems that you’d like to share there then please pop along to see me. And don’t forget that there’s some great Help videos, the community Q&A and FAQs on OSM itself!"

Remember Joe's 'Top Tips' when you are booking!

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