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Perfect proof that ''one man's meat is another man's poison'' - dining experiences are all subjective and may depend upon your experience, expectations, how you're feeling on any given day...etc etc etc.

I feel a bit queasy just thinking about the uncleaned shrimps, Mike C - not a pleasant thought and definitely not acceptable. I don't think I've ever had unhygienic food at Disney (at least not to my knowledge) but only last month at Be Our Guest I had to send back my main course twice because it wasn't hot enough. The third time it came out of the kitchen (delivered personally by the chef) it still wasn't hot but I was too embarrassed to object again!