Acoem overhauls and improves internal operations with Sage X3

Customer

Acoem

Industry

- Engineering

Location

- France

ACOEM offers comprehensive products and services comprising smart monitoring, diagnosis, and solutions, drawing upon its unique expertise in the field of vibrations and acoustics. ACOEM’s 320-plus employees work with decision-makers in industry, environmental, and defense sectors throughout the world.

“The Sage X3 Project and Job Costing
module allows us to follow progress
on our deals in minute detail, along with costs
incurred and costs to come.”

Catherine Bacconnier
IT director
ACOEM

Challenge

Several mergers had resulted in multiple accounting and operation software systems within the company. ACOEM sought to roll out shared internal procedures supported by a single integrated business software system. The software needed to be able to manage its production and accounting requirements, and also be capable of tracking the business as a whole while still supporting the individual needs of each of ACOEM’s business units.

Solution

The company reviewed multiple solutions, ultimately selecting Sage X3 for its broad financial capabilities as well as its project and job costing functionality.

Results

Billing has been automated for the company’s more than 700 annual maintenance contracts. The Sage X3 Project and Job Costing module captures all associated costs and enables the company to produce profit and loss statements by project. Data visibility and accessibility empowers account managers to get the data they need, without going through accounting. The CRM module streamlines the scheduling of maintenance visits, leading to faster response times.