A message from our CEO

We are pleased to be sharing with you the Helping Hand 2017—2020 Strategic Plan: Our foundation for the future.

The Plan has been created in collaboration with our clients, staff and Board, and will guide our service development and projects over the next three years.

Our intention with this plan is to provide a solid framework for our organisation’s growth and expansion over the next few years. In a climate of change and transparency, we are committed through our governance to be held accountable. The success of the plan will be measured against two key indicators – quality and sustainability – as we recognise that true change and success can only be achieved when innovative ideas are embedded into the character and core of our organisation.

We are looking forward to both the challenges and opportunities that will be presented over the next three years, and encourage you to engage and work with us to deliver on these key strategies.