Version
9.0 Upgrade Now Shipping. . .

MobilCDA is a true
mobile, web based application that will support most mobile
operating systems and will give your road technicians full
control of all their jobs without the need to access your CDA
server. All jobs for any day are always at your
fingertips. All edits made by technicians, including
adding or ordering parts, are automatically posted to the jobs
on your server. Inventory control, including tackable
parts, is maintained as well. Also, any changes made on
the desktop side are synchronized to the mobile dervices.

A dashboard is provided in CDA giving you the ability to monitor
activity for all technicians throughout the day. When the
tech arrives or departs a job, a checkbox is available for him
to post his time back to your server. If the job was
dispatched from Service Bench, these times will post to their
site in real-time as well. You will also be able to send
messages between the shop and the techs via the dashboard.
This real-time monitoring of your technicians progress will give
you the ability to quickly follow-up on request to order parts,
reschedule jobs, contact customers, close out tickets, etc.

The need for taking pictures is becoming a standard routine for
technicians and the time required to process, send, and attach
these files to work orders has become an added expense for all
service centers. Now, with MobileCDA, you can put that job
and all the expense behind you. It's as easy as snapping
the photo and pressing the send button. MobileCDA will
process the file and attach it directly to your work order on
your CDA server. It
doesn't get any easer than that!