Privacy Policy

MBSHealth (“Company”, “we”, or “us”) respects your privacy and is committed to protecting it through this Internet Privacy Policy.

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This Internet Privacy Policy governs the manner in which your personal information, obtained through the website, cultureofcare.com.au (the “Website”) will be dealt with.

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When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This Internet Privacy Policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

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We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual.

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Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

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When you access the Website, the Company will learn certain information about you during your visit. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website.

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We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

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Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

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Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, we may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

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We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

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We strive to ensure the security, integrity and privacy of personal information submitted to our site, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

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As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This information is gathered in aggregate only and cannot be traced to an individual user.

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The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

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We reserve the right to use technological equivalents of cookies, including social media pixels. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites. Aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

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We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

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In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

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We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the website.

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This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

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If we become aware of any ongoing concerns or problems with our websites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.