To reset a Kindle 1, you need to open the back cover first. Turn your Kindle over so that the back cover is facing you. Slide the back cover off by pressing the cover firmly while sliding the cover to the right with your thumbs. Use a paper clip to press the reset button on the top left of the battery. The kindle will flash a few times and reset.

If it's a Kindle 2

1. Slide the power button and hold it for 30 sec.

2. Release the button and wait for 20 sec until the screen begins to flash.

3. As soon as it does, plug in the power and charge it for a few hours.

It sounds like the reboot is working, but the software is corrupting after the reboot. The battery in the Kindle is manufactured to work for several years. If you've had it less than a year, you can get it repaired for free by contacting Amazon at(NNN) NNN-NNNN If not, I would still plead my case with the representative at Amazon. It should not fail this soon.

They had me connect it to a USB port, push the button to the right and then immediately push the "r" button. It was then able to accept a charge. And is now on it's way to my nephew who is stationed in Afganastan.

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