Quick Guides

Helplines and Support Groups

HELPLINES

Single Point of Access
Access to integrated health and social services
01777 274422Carers Direct Telephone Helpline
Information, advice and support for carers
Information and advice about services and support available in England
08088020202 (Mon-Fri, 8am-9pm. Weekends 11am-4pm)
Online information service at NHS Choices, http://www.nhs.uk/carersdirect

Department of Works and Pensions
For information on benefits
0800 882200Disability Centre
For information on benefits
08457 123456Hopeline UK
Gives support, practical advice and information to anyone concerned for a young person they know to be at risk of harming themselves.
08000 684 141 (Mon-Fri 10am-5pm, 7pm-10pm. Sat & Sun 2pm-5pm)

Health Information Service
Information on all health-related subjects and information on where to get treatment.
0800 665 544 (Mon-Fri, 9am to 5pm)

NottsInfoScript
A ‘one-stop shop’ where people can get advice and information about a health condition; counselling, advice and family services; voluntary, support and community groups; leisure, sport and work; benefits, legal and financial advice; general health and wellbeing.
01623 433 006 (Mansfield) or 0800 028 3693http://www.nottsinfoscript.co.uk

The Princess Royal Trust For Carers
Provides information and support and advise to carers.
020 7480 7788

Rethink
National Mental Health Charity working to help everyone affected by severe mental illness recover a better quality of life. Services include helplines; carer support; community support; nursing and residential care and services dedicated to black and minority ethnic communities
Freephone helplines offering practical and emotional support and signposting to those experiencing severe mental illness, their carers and relatives.
General Helpline: 08454560455 Regional Helplines
East Midlands 08000272127 (24 hours) .(JavaScript must be enabled to view this email address)
West Midlands 0800132561(6pm-10pm) .(JavaScript must be enabled to view this email address)
Yorkshire & North East 08088001010 (24 hours) .(JavaScript must be enabled to view this email address)
Warwickshire 08088000025 (5pm-12am) .(JavaScript must be enabled to view this email address)
South East 08088002073 .(JavaScript must be enabled to view this email address)

Samaritans
08457 909090 (24 hours, every day)

Saneline
0845 767 8000

Mental Health Foundation
This website provides booklets produced by the organisation on mental health issues. They have also been involved in research around children and young people’s mental health.http://www.mentalhealth.org.uk

CHILDRENS’ HELPLINES

Childline
The Childline helpline is free for children and young people
0800 1111
Their website includes lots of useful information and advice.http://www.childline.org.uk

Papyrus
This organisation is committed to preventing young suicides, and promoting the importance of emotional wellbeing and mental health.http://www.papyrus-uk.org/
They have a free, confidential helpline service called Hopeline. Tel: 08000 68 41 41. The helpline is open Monday – Friday from 10am – 2pm and 7pm – 10pm, and 2pm – 5pm on weekends.http://www.papyrus-uk.org/hln.html

Young Minds
This organisation has a Parents Information Service, which is a free, confidential helpline for any adult concerned about a child’s mental health.
0800 018 2138.
Opening hours: Mon & Frid 10 am – 1 pm; and Tues, Wed & Thurs 1 pm – 4 pm & Wed 6pm-8pm.
They also produce booklets for parents & carers, and children and young people. These are all available via the following website.http://www.youngminds.org.uk

Youth In Mind
This website provides lots of information about mental health issues for young people, parents and teachers.
It also includes a very useful directory of CAMHS across the UK.http://www.youthinmind.co.uk/index.html

LOCAL SELF-HELP SUPPORT GROUPS

LEICESTERSHIRE
Leicestershire and RutlandCarers’ Action - Group run by Carers for Carers
01162621067
E: .(JavaScript must be enabled to view this email address)
W: http://www.carers-action.co.uk

Oadby and Wigston Centre 88 Carers Group
Meets first Thursday of every month 7.30 - 10 am for information sharing and activities.
01455284702

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