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What Is 3-1-1?

3-1-1 is a Citywide toll-free number to information & non-emergency services

3-1-1 is an easy to remember, citywide toll-free number that provides immediate access to information and more than 1,500 non-emergency city services. Calls are answered from 7 am to 10 pm everyday by 3-1-1 agents who are trained to provide information or refer calls for service to the correct City agency the first time. In order to provide world class customer service, 3-1-1 service is available:

• In English
• In Spanish
• To the hearing or speech impaired
• In more than 150 other languages through the use of language translation services

From within the City limits: Dial 3-1-1 from any wired telephone line or by Cingular wireless to connect with the 3-1-1 call center.

Calls from the greater Los Angeles area: Toll free, (866) 4-LA-CITY

Calls from outside the greater Los Angeles area: (213) 473-3231

ABOUT US

A Department of Parks was included in the City's first Freeholder Charter, adopted in 1889. Placed under its jurisdiction were parks and public land that had been set aside for the perpetual use of the community in the original Spanish land grants.