BitNami Forum :: Recent Posts in KnowledgeTree2011-03-26T19:27:59Zhttp://bitnami.com/forums/forums/knowledgetree/posts.atomhttp://bitnami.com/forums/forums/knowledgetree/topics/amazon-instance-logon#post_11907Amazon Instance Logon<p>Hi,</p>
<p>The default user is &#8220;user&#8221; and the password &#8220;bitnami&#8221;. you can find it in the download page at <a href="http://bitnami.com/stack/knowledgetree">http://bitnami.com/stack/knowledgetree</a></p>2011-03-26T19:27:59ZBeltrán Ruedahttp://bitnami.com/forums/forums/knowledgetree/topics/amazon-instance-logon#post_11900Amazon Instance Logon<p>I set up the Amazon Instance but can&#8217;t logon to Knowledgetree. I tried the user:admin password:admin in the documentation and it doesn&#8217;t work. Anybody know the initial login?</p>2011-03-26T16:04:04Ztbrookehttp://bitnami.com/forums/forums/knowledgetree/topics/problem-indexing-documents#post_10129Problem indexing documents<p>Hi,</p>
<p>Check the following:</p>
<blockquote>
<p>$ ./ctlscript.sh status</p>
</blockquote>
<p>The Lucene server should be running. If not try to start it &#8220;./ctlscript.sh start lucene&#8221;.</p>
<p>Then go to the following url:</p>
<p><a href="http://YOUR_HOST">http://YOUR_HOST</a>:YOUR_PORT/knowledgetree/search2/documentProcessor/bin/documentProcessor.php</p>
<p>Check now the indexer stats. To run the document processor periodically you should to create a cron task. You can find more info at <a href="http://knowledgetree.org/Scheduler">http://knowledgetree.org/Scheduler</a>.</p>
<p>I hope this helps you.</p>2010-11-23T14:16:31ZBeltrán Ruedahttp://bitnami.com/forums/forums/knowledgetree/topics/problem-indexing-documents#post_10124Problem indexing documents<p>I&#8217;m experiencing the same issue with an Ubuntu install of 3.6.1 &#8211; all my documents are sitting in the queue and nothing is being indexed. There are no errors in the logs that I can see. There are warnings about missing apps, or non-running apps in the administration screens relating to searching and indexing.</p>
<p>Has anyone figured this issue out?</p>2010-11-23T03:07:00Zibbwhobuhttp://bitnami.com/forums/forums/knowledgetree/topics/mysql-crashes-in-kt-va#post_9028MySQL crashes in KT VA<p>I&#8217;m glad to hear this. If it is a random problem it could be the <span class="caps">RAM</span> issue. Java application requires more than 512Mb so it is necessary to increase the <span class="caps">RAM</span> memory for the Virtual Appliance.</p>2010-08-25T17:16:23ZBeltrán Ruedahttp://bitnami.com/forums/forums/knowledgetree/topics/mysql-crashes-in-kt-va#post_9022MySQL crashes in KT VA<p>I haven&#8217;t been able to reproduce the problem. It doesn&#8217;t crash now. &#8230;I guess I&#8217;m good for now.</p>
<p>Thanks</p>2010-08-25T15:38:00Zjwellshttp://bitnami.com/forums/forums/knowledgetree/topics/mysql-crashes-in-kt-va#post_8979MySQL crashes in KT VA<p>Hi,</p>
<p>Could you post the mysql log file: /opt/bitnami/mysql/data/mysqld.log ? Sometimes the Virtual Appliace requires more <span class="caps">RAM</span> to works properly. Try to increase the <span class="caps">RAM</span> memory from the VirtualBox control panel and restart the appliance.</p>2010-08-23T06:40:01ZBeltrán Ruedahttp://bitnami.com/forums/forums/knowledgetree/topics/mysql-crashes-in-kt-va#post_8960MySQL crashes in KT VA<p>Here&#8217;s an update. mysqld is crashing on almost every request now. I was able to change the <span class="caps">URL</span> to the custom error page in the config before the last crash, so now I can get more detailed error reporting from KT in addition to the console. KT reports the following on the custom error page:</p>
<blockquote>
<p>[db_error: message=&#8220;DB Error: connect failed&#8221; code=-24 mode=return level=notice prefix=&quot;&quot; info=&quot; [nativecode=Can&#8217;t connect to local MySQL server through socket &#8216;/opt/bitnami/mysql/tmp/mysql.sock&#8217; (2)] ** Array&quot;]</p>
</blockquote>2010-08-20T17:30:50Zjwellshttp://bitnami.com/forums/forums/knowledgetree/topics/mysql-crashes-in-kt-va#post_8959MySQL crashes in KT VA<p>I&#8217;ve recently downloaded the OpenSuse-based KnowledgeTree Virtual Appliance.</p>
<p>In poking through the settings and configuration page after logging into the web-based UI I&#8217;m occasionally redirected to an error page. When I check the console on the VA there is an error saying:</p>
<blockquote>
<p>/opt/bitnami/mysql/bin/mysqld_safe: line 133: 2992 Killed</p>
</blockquote>
<p>Then there appears to be a line restarting mysqld with all appropriate options. The longer the VM stays running the more frequent these errors happen. If I&#8217;m willing to wait several seconds after that request I can get back into KT, but I can usually only visit one, maybe two, config pages before the crash happens again.</p>
<p>Now, I am not using VMWare, I&#8217;m using VirtualBox, but I haven&#8217;t had trouble with other VMs in the past.</p>
<p>Thoughts?</p>
<p>(edited to add blockquote to console results)</p>2010-08-20T17:26:39Zjwellshttp://bitnami.com/forums/forums/knowledgetree/topics/document-indexing-issues#post_8742Document Indexing Issues<p>Hi,</p>
<p>Thanks for reporting it. We will update the KT version and we willl Include OpenOffice too. The lucene server seems working well running manually, Anyway we will check it in the new version.</p>2010-07-19T08:43:04ZBeltrán Ruedahttp://bitnami.com/forums/forums/knowledgetree/topics/document-indexing-issues#post_8738Document Indexing Issues<p>hello.</p>
<p>I&#8217;m having similar problems. You have to run the java command from the directory where the jar file is (under /opts somewhere &#8211; try &#8216;find /opts -name ktlucene.jar -print&#8217; to find it. Didn&#8217;t really help me though &#8211; it exited after a while. Also openoffice isn&#8217;t installed and the version it asks to download no longer exists on the mirrors. I&#8217;m currently downloading 3.2.1 (which will prolly crap it out&#8230;).</p>
<p>It might be that this bitnami vm is just broken and needs to removed. Either it needed some more testing or the builders got a bit lazy.</p>2010-07-18T12:59:44Zsixdofhttp://bitnami.com/forums/forums/knowledgetree/topics/upgrade-to-newer-version#post_8381Upgrade to newer version<p>Hi,</p>
<p>The best way to upgrade is:</p>
<p>1. Backup the database<br />
2. Stop the servers<br />
3. Install the new version<br />
4. Restore the database<br />
5. If everything goes well, remove the previous installation</p>2010-05-28T07:38:36ZBeltrán Ruedahttp://bitnami.com/forums/forums/knowledgetree/topics/upgrade-to-newer-version#post_8376Upgrade to newer version<p>Hi!</p>
<p>this is my first post here. i&#8217;m havin&#8217; troubles in my knowledgeTree (KT) 3.6.1 stack, installed on a debian lenny 32 bit.<br />
the main problem is that the ../tmp folder grows in a massive way (40 Gb) and hangs up when i try to realize a &#8216;bulk download&#8217; or &#8216;download all&#8217;, ( KT hangs up like windows, but i&#8217;m in <span class="caps">LINUX</span>, jajaja lololol)</p>
<p>i&#8217;ve been reading in official forums (knowledgetree) and they said that this error is caused by scheduler, because all &#8216;download all&#8217; orders, goes to a queue managed by this one and this bug is fixed in newer versions (3.6.3), so i think that i&#8217;m going to uninstall my stack and try with newest one 3.7.0</p>
<p>my question is, How can i uninstall my actual stack and install the newest one?? is there any method to uninstall automatically my installed stack??</p>
<p>thank you all</p>2010-05-27T20:11:29Zrraarrhttp://bitnami.com/forums/forums/knowledgetree/topics/document-indexing-issues#post_8092Document Indexing Issues<p>bitnami@linux:~$ java -jar ktlucene.jar &amp;<br />
<sup class="footnote"><a href="#fn1" rel="nofollow">1</a></sup> 1875<br />
bitnami@linux:~$ Unable to access jarfile ktlucene.jar</p>
<p><sup class="footnote"><a href="#fn1" rel="nofollow">1</a></sup>+ Exit 1 java -jar ktlucene.jar<br />
bitnami@linux:~$</p>
<hr />
<p>Hmmm&#8230;.not sure exactly what this means, but perhaps the lucene installation is not working correctly? I believe that is what holds the index?</p>2010-05-03T07:58:19Zstupidpoeticjusticehttp://bitnami.com/forums/forums/knowledgetree/topics/document-indexing-issues#post_8063Document Indexing Issues<p>Hi,</p>
<p>Thanks for the notes, this post will be helpful for other users. Could you post the output of the following command?</p>
<blockquote>
<p>java -jar ktlucene.jar &amp;</p>
</blockquote>2010-04-29T11:18:24ZBeltrán Ruedahttp://bitnami.com/forums/forums/knowledgetree/topics/document-indexing-issues#post_8056Document Indexing Issues<p>I recently installed the virtual machine image of KnowledgeTree 3.6.1 (Ubuntu) using VMWare. I&#8217;ve spent many hours trying to get the document indexing up and running, but to no avail. Admittedly, I am most definitely a &#8220;newbie&#8221; when it comes to Unix environments, so grain of salt and all that.</p>
<p>Here&#8217;s what I&#8217;ve done to solve some of the issues out of the box. Any suggestions or tips are welcome:</p>
<p>(1) OpenOffice installation. I successfully installed OO using modified instructions outlined here: <a href="http://wiki.knowledgetree.com/Troubleshooting_OpenOffice.org_Service">http://wiki.knowledgetree.com/Troubleshooting_O&#8230;</a>. OO is needed to index documents.</p>
<p>(2) At the same time, I installed the latest version of Java Runtime, then started as a headless service. Instructions at the above link.</p>
<p>(3) I manually installed pstotext from the command line using &#8220;sudo apt-get install pstotext&#8221;</p>
<p>(4) I verified that the index folder had write priveleges.</p>
<p>(5) Finally, I went through the steps outlined here: <a href="http://knowledgetree.org/Troubleshooting_the_Document_Indexer">http://knowledgetree.org/Troubleshooting_the_Do&#8230;</a></p>
<p>After these steps, the indexer still will not run. The administrative console shows that the documents are queued, and that all dependencies are being met for indexing, but it will not run.</p>
<p>If anyone has been able to get this up and running, please let me know!</p>
<hr />
<p>A few other random observsations:</p>
<p>+ Gmail cannot be used as the <span class="caps">STMP</span> server</p>
<p>+ I could not find an easy way to access the machine via <span class="caps">FTP</span></p>
<p>+ It does appear to be possible to install Xubuntu desktop without impacting the KnowledgeTree installation</p>
<p>+ The root KnowledgeTree folder is located at /opt/bitnami/apps/knowledgetree/htdocs/</p>
<p>+ To customize the company logo, you need to use chmod -r 777 /opt/bitnami/apps&#8230;etc. (to resoruces folder)</p>
<p>That is all!</p>
<p>Suggestions are welcome!</p>
<p><span class="caps">SPJ</span></p>2010-04-28T17:33:37Zstupidpoeticjusticehttp://bitnami.com/forums/forums/knowledgetree/topics/searching-problem-2#post_7868Searching problem<p>If i try to search some text strings in placed in the <span class="caps">TAG</span> field..It shows the incorrect reasult&#8230;<br />
Eg:-<br />
(Tag contains &#8220;xxx&#8221; <span class="caps">AND</span> Tag contains &#8220;yyyy&#8221; <span class="caps">AND</span> Tag contains &#8220;zzz&#8221;)<br />
<span class="caps">AND</span><br />
(Tag contains &#8220;aaa&#8221; OR Tag contains &#8220;bbb&#8221;)</p>
can anybody help me of how to run queries that have 2-3 things to b searched &amp; 4th item is optional..2010-04-16T12:26:25Znikhil09bhisehttp://bitnami.com/forums/forums/knowledgetree/topics/searching-problem#post_7867Searching problem<p>If i try to search some text strings in placed in the <span class="caps">TAG</span> field..It shows the incorrect reasult&#8230;<br />
Eg:-<br />
(Tag contains &#8220;xxx&#8221; <span class="caps">AND</span> Tag contains &#8220;yyyy&#8221; <span class="caps">AND</span> Tag contains &#8220;zzz&#8221;)<br />
<span class="caps">AND</span><br />
(Tag contains &#8220;aaa&#8221; OR Tag contains &#8220;bbb&#8221;)</p>2010-04-16T12:24:40Znikhil09bhisehttp://bitnami.com/forums/forums/knowledgetree/topics/login-for-webdav#post_7820login for WebDAV?<p>The Ubuntu Virtual Appliance has the firewall enabled and it is only open the 22 and 80 ports. I do not think that this could be the problem. You can find more info about the Virtual Appliance configuration at <a href="http://bitnami.com/faq/virtual_machines">http://bitnami.com/faq/virtual_machines</a></p>2010-04-12T09:38:10ZBeltrán Ruedahttp://bitnami.com/forums/forums/knowledgetree/topics/login-for-webdav#post_7033login for WebDAV?<p>I followed everything described at this document:</p>
<p><a href="http://knowledgetree.org/Configuring_WebDAV_on_KnowledgeTree_Open_Source">http://knowledgetree.org/Configuring_WebDAV_on_&#8230;</a> and I got the same error message. (Even the turn off safemode procedure).</p>
<p>I was thinking if it this could be something involved with the UbuntuVM access restrictions for webusers ?</p>
<p>Thanks beltran for the fast reply at my last message.</p>2010-04-09T17:46:28ZDanilohttp://bitnami.com/forums/forums/knowledgetree/topics/setting-up-the-scheduler-in-osx#post_6884Setting up the scheduler in OSX<p>Anyone got it working?</p>
<p>If so please share the steps you took to get it working.</p>
<p>Thanks,</p>
<p>Tim</p>2010-03-31T17:40:12Ztimhegerhttp://bitnami.com/forums/forums/knowledgetree/topics/unable-to-convert-to-pdf#post_6883Unable to convert to PDF<p>It works correctly &#8211; user error!</p>
<p>Thanks.</p>2010-03-31T17:38:38Ztimhegerhttp://bitnami.com/forums/forums/knowledgetree/topics/upgrade-to-newer-version#post_6869Upgrade to newer version<p>What is the suggested process for upgrading the <span class="caps">OSX</span> version? Obviously the KT installers don&#8217;t work on <span class="caps">OSX</span>&#8230;.</p>2010-03-30T12:36:44Ztimhegerhttp://bitnami.com/forums/forums/knowledgetree/topics/error-1130-host-server-i-p-is-not-allowed-to-connect-to-this-mysql-server#post_6863Error 1130.. Host “Server I.P ” is not allowed to connect to this MySQL server<p>OK.. i`ll try it out &amp; will let u know about it&#8230;<br />
Thank you for providing this solution&#8230;&#8230;</p>2010-03-29T10:38:11Znikhil09bhisehttp://bitnami.com/forums/forums/knowledgetree/topics/error-1130-host-server-i-p-is-not-allowed-to-connect-to-this-mysql-server#post_6861Error 1130.. Host “Server I.P ” is not allowed to connect to this MySQL server<p>Hi,</p>
<p>For security reasons, we configure MySQL users with access only from your local machine. If you want to access from outside, you will need to give access to your user fisrt. You will need to use the mysql client tool and exute the following:</p>
<p><span class="caps">GRANT</span> <span class="caps">ALL</span> ON * TO &#8217;someuser&#8217;@&#8217;somehost&#8217;;<br />
Flush privileges;</p>
<p>where somehost could be a specific IP or % for accessing from any IP.</p>2010-03-29T08:52:44Zvictoriahttp://bitnami.com/forums/forums/knowledgetree/topics/error-1130-host-server-i-p-is-not-allowed-to-connect-to-this-mysql-server#post_6859Error 1130.. Host “Server I.P ” is not allowed to connect to this MySQL serverIs there any solution for it&#8230;.
Can`t the database in the stack be accessed from outside..? If there is some other way..then I would definitely appreciate your help in this …&#8230;2010-03-29T07:30:45Znikhil09bhisehttp://bitnami.com/forums/forums/knowledgetree/topics/unable-to-convert-to-pdf#post_6854Unable to convert to PDF<p>Tim: What exact issues are you experiencing? We&#8217;ll do our best to help, but we need to get a little more information. What types of errors messages are you getting?</p>2010-03-27T19:20:46Zebresciahttp://bitnami.com/forums/forums/knowledgetree/topics/unable-to-convert-to-pdf#post_6831Unable to convert to PDF<p>Issues with converting documents to PDf</p>2010-03-26T17:20:41Ztimhegerhttp://bitnami.com/forums/forums/knowledgetree/topics/problem-indexing-documents#post_6830Problem indexing documents<p>I have installed the <span class="caps">OSX</span> version and am having the same type of problems &#8211; all my documents are sitting in the queue and nothing is being indexed. No errors or issues in the logs&#8230; see attached screen shot of the Indexer Stats.</p>2010-03-26T17:19:13Ztimhegerhttp://bitnami.com/forums/forums/knowledgetree/topics/login-for-webdav#post_6671login for WebDAV?<p>It seems that it is necessary to configure WebDAV in KnowledgeTree to enable this feature. We will try to take a look, please post if you find any solution.</p>2010-03-16T15:24:20ZBeltrán Rueda