About Us

Since 1998, Family Safe Media has been dedicated to providing the latest products and services that can help parents control the media in their homes. For more information on what we do and how we can help your family click here.

We strive to provide the best customer service possible. Every Family Safe Media order is securely processed and treated with care. We hope you will support us as we work hard to service you.

Subscribe to the Family Safe Media Newsletter and you will receive periodic notices of new products, special deals, and related information about parental control devices such as the TV Guardian, TV Allowance, other TV Timers and various power locks.

Shipping Charges
All shipping charges are based on weight and location. We ship from Utah. Shipping charges are calculated during checkout. Shipping charges are not refundable.

Shipping Methods (most products ship within one business day)
We offer the following shipping methods:

Ground (up to 7 business days in the Continental US)

3 Day Service (up to 3 business days in the Continental US)

2 Day Air Service (up to 2 business days in the US)

Overnight (by 3 PM & US only)

International shipping billed to actual

30-day Satisfaction Guarantee
Most of our products have a 30-day satisfaction guaranty. If you are not happy with your item you may return the item for a refund of the purchase price less shipping. You must have an RA number to return an item.

Return Policy
All returns must be requested within 30 days of receipt of the products. Credits are for the price paid for the product only. Shipping charges are the responsibility of the customer. Most products come with a manufacturer’s warranty and may be repaired or replaced by the manufacturer. Any media (i.e. software, videotapes, DVDs, books, software licenses, etc.) are not eligible for return. You must have an RA number to return an item. To obtain a number, contact us. Any return not complying with the above or the return instructions may be rejected or subject to a 15% restocking fee.