Connecting my Seagate 500GB USB drive reboots PC continuously.

When I connect my Seagate 500GB USB hard drive to my desktop PC or my notebook (both running XP Home), the computers reboot. If the computer is on when I connect it, the computer begins to reboot over and over again. If I connect the Seagate to the computer and then turn it on, the computer still reboots over and over again. I can not boot up either of my computers when the Seagate is attached to it, so I can not scan the Seagate for malware or recover any of the data. What would cause the computer to loop in a reboot process when the Seagate is attached to it? Any help would be appreciated. Thank you.

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Can you give any more information? What kind of PC? Age of PC? How old is the external drive? is the drive new? Esata is different then USB. Make sure you are connecting to an eSATA port on the computer. Newer laptops usually have a shared eSATA and USB port.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Try connecting it to a different USB port on your computer.
Try connecting it to a USB port on a different computer.
If the problem continues, then one of the two major components inside the enclosure:
* disk-drive
* USB-to-disk-drive adapter
have failed.
Open the enclosure, and remove the disk-drive, and connect it as a "slave" disk-drive in a desktop computer, to see if the disk-drive, by itself, still is accessible. If not, then you could buy a new disk-drive, and "transplant" it into the enclosure, to "resurrect" your external enclosure.

Is the disk-drive still under warranty? If so, contact Seagate, and exercise the warranty, to get a replacement.

External hard drives are plug and play, the drivers are build into windows.
IF the hard drive was connected when your computed crashed, and the hard drive was in use, it may have damaged it.
If it does not automatically connect to other PC's looks like it has been damaged