The Language of Work examines how language is used in business and
the workplace, looking at a range of situations and data: from
meetings to negotiations, official reports to emails between
colleagues. The book explores representations of work in job adverts,
TV programs and advertising and looks at the way people in business
interact through small talk, politeness, customer care and
management-employee relationships.

It is illustrated with lively examples taken from the real world and
includes a full glossary and features a useful section on entering
the world of work, including advice on CV writing, job interviews and
developing 'transferable skills'.