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To ensure a stress-free fitness experience, there are several gym rules important for you to understand and follow. Please read carefully.

If you selected a No Contract membership, your monthly fee is due on the 1st day of every new month. All fees due shall automatically be deducted from your Visa / Mastercard on the 3rd business day of every month, until you inform us you want to cancel.

The only way to cancel your monthly deductions is to do so is in-writing at least 3 working days before the start of a new month. You may either fill out a form in person countersigned by a LUF24HR staff; or by e-mailing LUF24HR@levelupfitness.com (for Kuching outlets) or segamat@luf24hr.com (for Segamat, Johor outlet). In the event of a dispute, only a written confirmation is accepted.

Your membership runs continuously. Freezing of memberships is not allowed at LUF24HR, regardless of circumstances.

I Agree

The joining fee of is non-refundable and non-transferrable. If you decide to leave, then re-join us at a later date, you will be due to pay the joining fee again.

To ensure every member enjoy LUF24HR equally, we operate a penalty system. There is a fine for not observing the rules of LUF24HR, such as: * Not putting weights back after use. * Excessive grunting or swearing. * Not wearing a top or sports shoes while exercising. * Smoking, leaving bags or protein shakers in the exercise area, or any unacceptable social behaviour that may cause unease with other members. * Conducting business within our premise, such as conducting personal training or selling supplements. * Not using your own card or wristband through the turnstiles. * Letting other people through the door or turnstiles into LUF24HR premises.

You will receive a warning on first offence. Thereafter, you will be liable to fines ranging from RM5 to RM50. Continuous flouting of rules may lead to membership termination.

I Agree

If you have any monthly membership or penalty fees, please settle them as soon as possible or you will be denied entry. A late payment fee of RM10 will be added if you do not settle any outstanding payment past the 28th of each month.

I Agree

LUF24HR operates 24 hours and is accessible by members even during unstaffed hours. While every effort is made to safeguard for your well-being, you acknowledge that you will be entering and using the gym at your own risk and will not hold LUF24HR or its landlords for any losses or damages that may result.

I Agree

There is no refund on your monthly membership, even if you choose not to turn up. We are here for your well-being, so come regularly to make the most out of your membership.

I Agree

Please note, your membership will automatically end after one year.

Please note, your membership will automatically end after two years.

Credit Card*

Your credit card details is *required* if you select a No Contract membership. Your monthly fee will be automatically deducted from this card on the first business day of each month.

No transaction will be made at this point.

MasterCard

Visa

Card NumberExpiration DateSecurity CodeCardholder Name

Please check the details below and make any necessary changes. If everything is OK, just click 'SUBMIT' and be awesome!

If you selected a No Contract membership, your monthly fee is due on the 1st day of every new month. All fees due shall automatically be deducted from your Visa / Mastercard on the 3rd business day of every month, until you inform us you want to cancel.

If you selected a Prepaid 12 or 24 Month membership, your membership automatically ends at the end of the term stated in your membership application form. To ensure uninterrupted access, you may request to continue your membership before the end of your term.

The only way to cancel your No Contract membership is to do so is in-writing at least 3 working days before the start of a new month. You may either fill out a form in person countersigned by a Level Up Fitness staff; or by e-mailing LUF24HR@levelupfitness.com (for Kuching outlets) or segamat@luf24hr.com (for Segamat, Johor outlet). Your account must have no outstanding fees. In the event of a dispute, only a written confirmation is accepted.

Your
membership runs continuously. Freezing of memberships is not allowed at LUF24HR, regardless of circumstances.

To ensure every member enjoy
LUF24HR equally, we operate a penalty system. There is a fine for not
observing the rules of LUF24HR, such as:
* Not putting weights back after use.
* Not wearing a top while exercising.
* Excessive grunting or swearing.
* Smoking, leaving bags or protein shakers in the exercise area, or other anti-social behaviour.
* Conducting business within our premise, such as conducting personal training or selling supplements.
* Not using your own card or wristband through the turnstiles.
* Using your card/wristband to let another person in through the door or turnstile into LUF24HR premises.

You will receive a warning on first offence. Thereafter, you will be
liable to fines ranging from RM5 to RM50. Continuous flouting of rules
may lead to membership termination.

If you have any monthly membership or penalty fees, please settle them
as soon as possible or you will be denied entry. A late payment fee of
RM10 will be added if you do not settle any outstanding payment past
the 28th of each month.

LUF24HR operates 24 hours and is accessible by members even during
unstaffed hours. While every effort is made to safeguard for your
well-being, you acknowledge that you will be entering and using the gym
at your own risk and will not hold LUF24HR or its landlords for any
losses or damages that may result.

There is no refund on your monthly membership, even if you choose not
to turn up. We are here for your well-being, so come regularly to make
the most out of your membership.