25 Visual Workflow Manager Resiliency MCD Ports are interleaved to distribute 50% of the traffic to each VWM instance PSTN Visual Workflow Manager 50% of calls MCD SQL Server (Mirrored) LAN Second VWM instance begins handling 100% of the traffic. The local data cache is used while the connection Agents to the CCM Enterprise Server is down VWM instance is colocated with CCM Enterprise Server data collector 50% of calls Failure Agents YourSite Explorer (Single point of administration) Contact Center Management Enterprise Server collocated with Visual Workflow Manager SQL Server Full port resiliency in the event of failure

26 Bedankt voor de aandacht Visit for more information The information conveyed in this presentation, including oral comments and written materials, is confidential and proprietary to Mitel and is intended solely for Mitel employees and members of Mitel s reseller channel. If you are not a Mitel employee or a Mitel authorized PARTNER, you are not the intended recipient of this information and are not invited to the conference, and cannot participate in or listen to and/or view the presentation. Please delete or return any related material. Mitel will enforce its rights to protect its confidential and proprietary information, and failure to comply with the foregoing may result in legal action against you or your company.

Settings for the C100BRS4 MAC Address Spoofing with cable Internet. General: Please use the latest firmware for the router. The firmware is available on http://www.conceptronic.net! Use Firmware version

Optional client logo (Smaller than Deloitte logo) State of the State Den Haag 28 maart 2017 State of the State - Presentatie Taxlab 1 plancapaciteit hebben dan de veronderstelde huishoudensgroei. State