XEROX Workcenter XD120F

We just got this printer/copier and it has to spots to load paper in the bottom but for some reason it will not load from those spots ... it will work if you manually feed the paper in from the side but it won't work if you just try to copy and it do it on its own.. any suggestions?

There are connectors that must be plugged in to the board to make them operate. Does the machine recognize that the trays are present? If it does see that the trays are there, I would suspect that with the age of the machine, both sets of feed rolls are either very dirty or in need of replacment. Most likely the rollers are just slipping on the paper when trying to feed. Clean them first with some soapy like cleaner, such as Fantastic, or just rubbing alcohol.I really suspect bad or dirty rollers.

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The rollers are either dirty , or most likely worn out and need to be replaced. They are not hard to replace, but humidity is not the problem, the condtion of the rollers is the problem. Try cleaning them with something like fantastic or formula 109, then clean again with alcohol.
They become slick and will not feed paper. You can google a business called The Parts Drop, they carry about everything for Xerox copiers.

If the paper is not pulling out of the tray, you should replace the feed rollers. They are easy to replace.
If it is pulling the paper about 2/3 of the way through the machine, you would most likely have a broken fuser heat roll gear, again cheap and easy to replace.

You have either dirty or worn out feed tires. Try taking a cleaner like fantastic, formula 409 etc and clean them well.
If you need , google a business called " the parts drop". Give them a call and talk to Britt or Joe. They will have those at a fair price.
I don't work there, but have not found a better Xerox parts dealer anywhere.

Drivers for this printer can be found HERE: -->
http://www.support.xerox.com/go/SOHO.asp?Xtype=download&prodID=XD120f&Xlang=en_US&Xcntry=USA
...or HERE: -->
http://drivers.softpedia.com/get/PRINTER/XEROX/XEROX-Printer-WorkCentre-XD120f-501230001.shtml