We wish to provide you with a good and enjoyable shopping experience, before you place any order please read clearly all the product descriptions and Terms and Conditions. If you have any inquiry, please contact the store owner by text massage: 012-3531375, or email: sapphireworldenterprise@gmail.com

We strive to provide you with the best service. Before deliver the goods to customer, we will make sure all the goods are in good condition.

Terms and Conditions:

1. Customers or Member who make any purchase in this webstore, are deemed and take as has agreed all the terms and conditions of this webstore.

Correct and accurate mailing or shipping address. If the shipping address is incorrect, the shipment company is not manage to deliver the goods, all the cause including of: goods loss or damage, postage fee and so on, our webstore will not been responsible.

2. Order procedure:

a. Register as member. Login to member account

b. Select the item that you wish to purchase. Click `Add to Cart` → if you wish to shop again, please click ` Back to page `, if not, please click → Payment.

c. Provide the correct information, included the contact number, name and shipping address.

d. If the shipping address is incorrect, the courier company is not manage to deliver the goods to you, all the caused include: goods loss or damage, postage fee and so on, our store will not been responsible.

e. Payment mode

f. Massage (If you have any massage to store owner)

g. Click confirm and submit your order. Make payment.

h. Contact and update us for the payment that you make.

3. After received the goods, if you have any complain or inquiry, please contact the store owner, before that, please don’t not make any complaint from the webstore. You may contact the store owner by Text massage to: 016-5266330, or email: sapphireworldenterprise@gmail.com.

4.After confirmed received your payment, you will receive your goods within 7 to 16 working days (weekday). The delivery will be delay during Public Holiday, sorry for any inconvenience cause.

5. Damaged products: point to such as: non deliberate damage, stains that can’t be remove, the dissimilarity of the sleeves lengths, without buttons or zipper that effect the dress up. .Please contact the store owner immediately or within 48 hours after received the good by snap some photo to report all the damage goods at the same time .Exceed the said 48 hours ( time will base on the sign as received from the consignment or courier noted) there will be no any replacement ,arrangements or process will be taken.

6.To minimum the unnecessary shipping cost and time, after the store owner accept and confirm the said damage goods can be return, the subsidy of the damage goods will be giving to the buyer member`s account, for the amount to be use by next purchase. We are not encourage to send back the damage goods, due to the shipping cost. Or due to some special condition, the replacement goods will be send by store owner, store owner have the final right and authority to select which is the best way to process.

7.The followings is not consider and accept as `can be refund` and `return or entitle for subsidy`:

a. Not a damage good

b. The goods which received is not look alike or same with the photo that show from the webstore, not within the buyer imagination or can’t match the buyer expectation, not comfortable to wear, difference of colour or colour tone, the problem of the material or quality, the difference of size, the material or fabric too thin or transparent, thread problem, too many fold or pleated, the problem of workmanship and so on.

c. The causes that not affect the dress up such as: the sewing from the lining part problem, minor stain problem, and the packing smell.

8. Due to the differences display conditions in computer, all the items or products that show in the webstore will have slightly difference from the colour, quality of material from the actual products, and the correct products will base on the actual product that you receive

9. Due to the manual measurement, there will be 1-3cm difference from the actual product.

10. When the goods is reach the said shipping address but no recipient to receive the goods, the webstore owner will not responsible for all the causes which will be occur, example:

goods get lost, late delivery and the shipping fee.

11. Do not sign on receive any goods which in bad condition or unwrapped condition, kindly return to the said delivery man.

12. If you receive the incorrect goods, that is not belong to your order, or the correct items but with incorrect size, colour that you has ordered, please contact the store owner immediately by Text massage: 016-5266330 or email: sapphireworldenterprise@gmail.com.to arrange for the return within 48 hours. Please make sure the incorrect goods are in good conditions as you receive and return with full packing such as accessories and so on. The store owner will bear for the shipping fees. We will deliver your order as soon as possible.

13. The goods that you ordered is out of stock: Due to the fast moving of the sales, some items will run out of stock. If this happen to your order, you may choose your solution from:

(a) Replace with other item with the same price, or select the difference price item and top up the difference in pricing.

(b) Cancel the item and keep the payment in member`s account for the usage of next purchase

( c ) Wait for the said item until the stock are in.

You may contact the store owner by text massage: 016-5266330/ Email address: sapphireworldenterprise@gmail.com

Wish you have a great shopping experience with us and thank you for your visit, we hope for your next visit.