LIVE telephone answering service has been the heart of Ding A Ling Answering Service since Frank Brooks created the company in 1969. Quality service has kept us alive and well for over 40 years.

Our family has upheld all those basic beliefs that place the customer first and mean we will go to no end to show our desire to be the best telephone answering service and call center you will find

Ding A Ling Answering Service Answers

The Advantages of Using An Answering Service for Your Business

by Jacquie Cofer on 08/15/12
Wondering how to expand your business with no big investment? The best choice for creating a difference in your business establishment would be hiring an affordable answering service.

A large assortment of telecommunication tasks would be conveniently accomplished if you hire a reliable and quality answering service. The basic function of a professional answering service is handling and managing all the incoming calls when you need them to be covered. This coverage is done on part time or full time basis, after hours, on weekends, 24/7 or even 365-days a year. The quality answering services have the capability to professionally answer the phone lines. The calls can be later retrieved to phone, cell, fax, e-mail or PDA. Moreover, all the call details would be documented, saved and recorded.

In addition to the telephone answering, there are many other beneficial services offered by the answering service. The main advantage of a reputed service company is that they only hire skilled articulate operators. This is because they clearly understand the need and importance of appeal and attraction involved in a clear and professional voice. If the business requires operators who are based on US, the company would make sure that you get the voices after thoroughly screening and skill training. While selecting an answering service, you must make sure that it can be affordable and goes well with the business establishment. Experience in the field also plays an important role.

The answering service has the capability to screen your calls. This is an added advantage. In any business, if you are busy with some work or in a meeting with an important client, you cannot be disturbed with incoming calls. Here the call screening is of great use. Moreover, if the service providing company is better staffed and properly equipped, they would definitely offer a wide array of telecommunications services. The skilled operators are trained for taking orders, scheduling appointments, providing customer services, providing sales and product support.

When you take the answering service, you are doing a great favor to the financial benefits of your business. Consider the situation of hiring a full time office assistant or receptionist. Then also you would feel that there should be someone solely put for answering the telephone calls. But when you consider the payroll costs, time and energy involved in hiring new employees, you may feel that it is indeed waste of time and money. At the same time when you choose to hire a quality answering service, there would be very less expenses as there are no additional payroll costs or benefits to pay involved. Moreover, the answering service would make sure that your calls are answered promptly and professionally. You would be getting recorded messages, which would be forwarded to you at your will. The time and energy can be efficiently used for other desired productive work.You would no more distract yourself from work to answer phone calls.