Diplomat™ Self Service

The popular dynamic self service, multi-bay loan locker system designed to store and safely charge laptops, tablets and other similar devices. The Diplomat™ Self Service range allows users to borrow a device 24 x 7 x 365 without staff interaction.

Self Service Laptop Loans

The Diplomat™ range offers the ‘best of breed’ when it comes to innovative self-service lockers allowing users to borrow a device 24 x 7 x 365 without staff interaction.

This self service charging locker range is a sophisticated, intelligent, multi-bay loan locker system which securely stores, charges and loans laptops, Chromebooks, Microsoft Surface and tablets. Devices can also be updated or re-imaged simultaneously from a remote location.

Loaning control is carried out either by linking the Diplomat™ LMS to a SIP2 compliant Library Management System or by integrating the Diplomat™ SOLO to a SQL database which can, if required, be connected to Active Directory for auto scheduled imports of user credentials. We are also able to support ‘Choose Your Own Device’ (CYOD) with the ability to select one of up to three types of device from the Touch Screen interface.

The Diplomat™ range includes protection for in-rush, power surge and residual voltage; protecting the user and the device at all times. All our products are fitted with sophisticated electronics to manage ‘safe’ power for the user as well as the devices as STANDARD. The Diplomat™ LMS and SOLO do not rely on time-based charging systems, ensuring a dynamic and fluid loaning experience for the borrower.

Self service 24 x 7 x 365 of charged devices or BYOD/CYOD lockers

Reduction in staff interaction for loaning devices

Best charged device loaning

Integration with either existing SIP2 compliant Library Management System (LMS) or our managed SQL database (SOLO) for control

Ultra-safe power management

Power saving charging solution

Multi-site support

Increased access of devices for borrowers

Full control of loans and returns

Option to add data transfer for re-imaging

Simultaneous charging of all devices

Fully and independently CE certified

Loan Devices

Ability to loan fully charged laptops and tablets to your users

Scalable Solution

Scale your Diplomat as large as required - 96 devices per terminal

Best Charged Device

Always deploys the best charged device to the user

Identification

Identify users using different methods and integration services

Dynamic Self Service Loans

Borrowers can access self-service devices or a locker space any time and anywhere via our clear touch screen interface. This allows access to devices with no restrictions, no time frames and no fuss. The Diplomat™ Smart Lockers offer 24 x 7 x 365 access to fully charged devices.

Simple to use; borrowers just confirm their identity, select the type of loan required and collect their device or access their locker.

The Diplomat™ makes all the decisions regarding what to loan by continually checking for the best-charged device or free locker that can be dynamically issued at any given point in time.

Specific workflows in our software and firmware ensure that secure controls are in place. We monitor each transaction and ensure that devices or lockers are only issued to the correct borrower by the use of secondary identification at the locker itself.

Identification

Users can identify themselves at the Diplomat using multiple identification methods such as:

Barcode

Magstripe

MiFare

Biometric

Availability Dashboard

Online dashboard enabling you to display and check device and locker bay availability.

Online dashboard to check device bay availability

Custom device availability reports

Weekly and monthly automated email reports

API (Enabling you to integrate live device availability into your websites and applications)

Video

Diplomat LMS

Library Management System Integration

At the heart of the Diplomat™ LMS is the SIP2* integration with your LMS; devices and/or lockers are set-up as assets, just like a book.

With full SIP2 communications we authenticate borrowers, check-out and check-in transactions with the LMS ensuring full control and status of the current loans and returns.

*SIP2 licences may be required, please contact your LMS provider

Diplomat SOLO

Our Own Standalone Database

The SOLO SQL database can either reside on its own PC built into the terminal, or to make it more advantageous for sites with multiple installs, it can reside on a dedicated server (virtual or physical) running SQL Server Express and IIS web services.

SOLO SQL Database and Admin Portal

The SOLO SQL database can either reside on its own PC built into the terminal, or more advantageous for sites with multiple installs on a dedicated server (virtual or physical) running SQL Server Express and IIS web services.

All installed units are connected over the LAN to the SQL database. All transactions (loans/returns) are recorded against both the device’s record and the user record, ensuring that full control and data is available for reporting.

The Diplomat™ SOLO web based admin portal is accessed via a standard web browser, it provides a user friendly interface to access and manage the SQL data.

All data can be searched between specific date ranges and the data exported to .XLS format for external manipulation.

Self Service LITE

Self Service Loans with Reduced Functionality

The LITE range has the same build quality as the Diplomat™ LMS and Diplomat™ SOLO and similar functionality. It offers a balance of specification versus price point; workflows for borrowing/returning a device are exactly the same as the full versions.

The main differences in specification compared to the full and LITE versions are:

Reduced size touch screen to 15” in the laptop version and 10” in the tablet version

Time based charging rather than dynamic charging

Only 2 borrow options rather than 3

No receipt printer

8 Locker bays added to terminal (smaller start-up install)

Cannot mix left and right-hand units

To make the best use of space the terminal includes 8 integrated locker bays. A maximum of 7 additional 12 bay towers can be added to the original terminal, giving a maximum of 92 bays per installation. There is no limit to the number of terminals being used at any one site.

When devices are returned to the locker bay they are not made available for loan until 60 minutes has elapsed, the LITE version uses time based deployment only, therefore charge levels are not guaranteed before they are deployed.

Choose Your Colours

SmartLine™ with PowaSave™

Self Service Device Loans

When loaning devices, the Diplomat LMS self service loan lockers search for the best charged device before loaning it to a user. LapSafe®‘s patented SmartLine™ technology with PowaSave™ provides ultra-safe low voltage charging for devices as well as software integration. Both low voltage and USB can be installed in locker bays for loaning a range of technology to users. All devices are charged in the fastest possible time.

ChargeLine™

BYOD

When users require a storage and charging space for their own devices, ChargeLine™ is the solution.

Devices charge using their own AC adaptor plugged in to a standard 3 pin, 13amp socket (Euro versions available) located in the side of the locker bay to charge their device when borrowing a locker.