Comments

the officers at the Hillsborough County DOC aren’t very helpful when someone calls in with questions. Like how is an inmate going to contact family members if the only way they can is to set up a prepaid account which takes over 48 hours to set up this account unless you want to pay extra to the jail phone company that you have contracted with doesn’t set it up quicker. What ever happened to calling collect to the family members. That is why I feel that the company that the jails use is robbery of the inmates family. They have to post bail, get a lawyer if they can afford one, and appear in court each time the inmate gets called to appear in court. If you didn’t use four or five guards to watch four or five prisioners then there would be money saved over the course of many days and years. Use some of that money to have phones set up for the inmates to contact their families.

I called the Rockingham County Jail to inquire to see if someone was in custody. I have got to say I found the the people I spoke with to be very unprofessional laughing and talking to someone else in the background while I was asking questions. After getting their attention they blurted out he was in custody and had been sentenced. These employees need to be sympathetic to the families calling in we are not the prisoners this is a very traumatic situation for the families involved. If this is any indication of the treatment the prisoners receive I would hate to see what happens behind closed doors. I know this is just a job to these people but they are loved family members to us. People some times make mistakes if their lives it doesn’t make them any less valuable and hopefully they learn from mistakes they have made I guess what I would ask these people is put the shoe on the other foot and see how cold and uncaring it feels.