Our success depends on your success so we want to make sure you have all the resources you need to get up to speed quickly. Our help desk is accessible 24 hours a day and has lots of content that will help you learn the platform.

Product Training

Click the link below to watch a series Revinate Guest Feedback videos that cover, Surveys full product training, department scores, auto-case management, and much more on your own time.

On-Demand Guest Feedback Training Channel

Surveys On-Demand Session

This is a surveys focused on-demand session that will give you a comprehensive overview of the product and how to use its features.

(40 Minutes)

In this session you will learn:

User Settings and Permissions

Creating a Custom Dashboard

Responding and Managing Surveys Responses

Sentiment Analysis for Surveys Overview

Exploring Surveys Reporting

Custom Training

If you are interested in purchasing a personalized custom training for your hotel please email our training team: training@revinate.com

Top 5 To-dos as a New User

Here are the top actions and features we recommend you learn as a new user

In-Depth Surveys Webinars

We are glad to welcome you as a new surveys user and would like to recommend some thought leadership webinar recordings to get you as excited as we are about the possibilities within your post-stay surveys. Webinar sessions occur regularly so sign up for an upcoming session through our Webinars Page.