Returns

RETURN POLICY

INTERNATIONAL RETURNS/EXCHANGES

Unfortunately, we do not offer returns or exchanges for international orders and are unable to refund duties, taxes or shipping charges.

US RETURNS – TERMS & CONDITIONSWe only accept returns from full price purchases made on jeffreycampbellshoes.com. Any product merchandise purchased from other retailers must be returned where purchased.

Online return form must be submitted & item to be returned must be dropped off at a UPS location within 14 days of original ship date.

Please fill out yellow return form attached to your packing slip and include return form with your return.

Returns must be shipped back in original shipping box or appropriate replacement box.

Item must be unworn, unused, in the same condition received and must have all tags, including original packaging materials.

A $10 return fee will be deducted from your refund.

We reserve the right to deny returns if the item(s) does not meet our policy requirements.

Returns are not applicable on Special Price/ Final Sale items.

ORIGINAL SHIP DATEThe original ship date can be found in your Shipping Confirmation email and/or Order Lookup, HERE.

RETURNS PROCESSINGYour returned item will be thoroughly reviewed and if approved, will be processed within 5 business days after the item is received at our warehouse. A $10 return fee will be deducted from your refund. You will be notified via email once your return is processed.

REFUNDSDepending on your financial institution, refunds normally post within 1-5 business days after the date of processing to your original form of payment. All refunds must be issued to the original form of payment – NO EXCEPTIONS. A store credit will be issued in lieu of a refund if the card is no longer active. *Please note we do not refund any shipping charges.

EXCHANGESWe do not offer exchanges. Simply return your unworn item for a refund and place a new order. Please note we cannot guarantee inventory will be available when you place your new order.

TRACKING YOUR RETURNSYou may track your return with the tracking # provided on the returns label on ups.com

Please note that we reserve the right to reject orders or suspend your account due to suspicious activity or abusive returns.

**FINAL SALE**

All items offered on this promotion are sold as-is and are a “Final Sale”. There are no returns or exchanges accepted.

Merchandise marked “Final Sale” are not eligible for price adjustments on prior purchases or promotions.

Offer valid for a limited time only, while supplies last at www.jeffreycampbellshoes.com only. Offer limited to stock on hand; no rain checks are available and not applicable to prior or pending orders.

Offer cannot be combined with any other offers or used on previous purchases.