Overview

Our system maintains regular backups of all customer data for disaster recovery purposes. While we keep these mainly for our own use, we can attempt to accommodate customer requests in the rare case that your own self-managed backups do not contain the data you need.

(mt) Media Temple provides NO GUARANTEE that the data you need will be available. We encourage all customers to maintain their own backups. We offer this service only as a last-resort measure to customers who have exhausted all other means of retrieving their data. In the event that we cannot recover the requested data, there will be no charge.

Otherwise, there is a one-time fee of $79 that will be charged for this service.

NOTE:

This data restoration is only for the files, databases, emails, and/or site content you've specified in the request.

Emergency email recovery is not available on the Managed WordPress service. We strongly recommend maintaining regular backups of your email using a third-party client.