MTN has even made much-easier for you to reach-out to their Customer Representative, you no longer have to dial “180” and wait for minutes and sometimes even hours to get your calls picked by a Customer Rep., though, MTN has improved tremendously in answering-calls but through WhatsApp everything is much-faster.

MTN has even gone extra miles by promoting this new service on Twitter via the hashtag, #MTNWhatsappcare.

It’s simple! All you’ve to do is add any of the above numbers to your phone’s contact list, and it will display on your WhatsApp contact, and that’s all. From there you can drop your queries and get it answered almost-immediately.