Somerset Self Storage

Description

Member Reviews

Poor management:

Since Dennis posted his great comments below, management has changed. June is no longer there. I WOULD NOT recommend this storage facility. My unit flooded with water twice this year due to unusual weather conditions and poor facility management. I was at the storage facility as the flooding was happening, went right to the manager Gabriella, told her that water was being forced into my unit due to a foot high of snow in front of it that was blocking drainage of the roof and she told me that "we don't plow the snow away from building that close". When I asked her to have someone shovel or plow the snow she refused to get that done. Water went into my unit. I was unable to clear it out due to things covering the entire floor. On behalf of Gabriella, I will say that 3 months later she leant me two pallets to help me raise 10% of my things off of the 300 square feet of floor that I was renting. Facility locked gates often were broken and tied open. So at least you could get in, but so could anyone else.