Need help preparing your shipment? Learn about UPS guidelines and available supplies.

Common Questions

WorldShip® displays both published and negotiated rates. If you are unable to view your negotiated rates, refer to the Rating Preferences tab in the Shipper Editor. This allows you to select the rate types to display in the:

Preventing address correction charges is as simple as making sure that the address is accurate on the shipping label for your package. If you are an individual shipper or receiver and need to change an address or delivery time to fit your convenience, visit the UPS My Choice Change Delivery page for more information. Addressing and rerouting capabilities are also available in UPS business tools, such as Quantum View, Flex Global View, WorldShip and UPS CampusShip.

Shipping cost depends on origin, destination, service, package weight, and other considerations. Calculate Time and Cost helps you to compare delivery times and published rates for sending UPS shipments to destinations around the world.

To calculate the delivery time for any shipment going anywhere served by UPS, go to Calculate Time and Cost, located in the ups.com Shipping menu. Follow the directions, noting the required fields labelled with this symbol .

Three days means three working days (not counting the day of collection). Please note that the UPS Service Guarantee applies only to business days, and excludes weekends, holidays, and any delays that occur beyond the control of UPS.