Workshops

September 10, 2009 | Posted in Workshops | Comments Off on CUSTOMER EXPERIENCE

ESSENTIALS OF CLIENT CARE

Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. This workshop includes startling new tips and innovative advice that can help create a revolution in the workplace and a fantastic customer experience. Creating customers that are loyal to your business.

HALF DAY £95

FANTASTIC RETAIL

The key to a profitable business is a strong sales record. Most team members struggle with recommending products, mainly because they believe the customer doesn’t want to be pushed into buying, However the most popular reason why clients go to your competitors is that they want advice and are not receiving it. This course focuses on methods to achieve a great sales record and the reasons why clients want good advice and products.

In order to lead a team, a successful manager needs to be able to set a good example. This requires understanding yourself enough to know your own strengths and weaknesses and where you are fallible .This workshop gives you the tools to be an inspirational leader.

WORKSHOPS AVAILABLE;

LIBERATING LEADERSHIP

PERSONAL LEADERSHIP

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We will be happy to hear from you. Please use our contact page or if you would prefer to talk, please email us to set up a no obligation telephone consultation.