<Simply Flow Chart>

The communication process is easy & direct!

..

Step 1.You submit ticket with request & reference pictures or links,

Step 2.Our tailors check it & see if they can make it, and what the material will be used, and give you professional suggestion if you’ve special request, then, give you the quotation (including free shipping).

Step 3.If you are okay with it & want to buy it, just reply the ticket.

Step 4.Then we will give you the private product link with password, so you can order it as normal.

Step 5.Once we finished it, we will send you the actual product photos.

Step 6.You check the actual product photo.

**If it is okay, then we will ship it to you;

**if you want to adjust something, just tell us all the requests, and our tailor will adjust them for you; and send you the actual product photos again after adjustment.

**We can adjust the product for maximum 3 times.

**If you are still not satisfied and want a refund,we will deduct 30% service fee base on the total amount of your commission items and give you a partial refund.

………………………………………………………

Step 7.You received your commission item!! (*> ω <*)

…

..

….

..

***In our experience, there are 3 types of commission request~***

【1】 Designer own drawling – commission orders ticket

*This means you give us the drawing (showing costume’s front, back & both side), if you have request about the material or specific length or specific design or specific color, just mark them on the drawing, and our tailor will check & discuss with you about the design or material and give you the quotation & private product link with password, so you can buy it as normal orders.

*This means you want to change the design or the color or the materials of our existing cosplay items, our tailors will check if they can change for you. [If you only want to change the length, it is not a custom modification request, just write remark when making order will be okay. :)] If our tailor can change for you, they will confirms the change in the ticket, and you just write down the ticket ID in Remarks when making order will be okay.

*This means the character & costume is existing already, but you cannot find it in our website yet. So, you only need to give us the character name + comic name / game name / movie name with the reference links or pictures, and our tailor will give you the quotation and send you the actual product photos after finished it. The process is just like type [1] Commission orders.

Examples:

Questions?

**Just leave it in the ‘Leave a Reply’ below, we will check all reply & questions every day~~ d(^_^)

Hello sammyllama, if the design is not complicated, our tailor usually takes about 25-30 business days to make the commission costumes. You can submit the ticket & ask the approximate processing time, my teammate will tells you it. d(^_^)

Hello Kiana, yes, but you have to provide the drawing (of the human version Umbreon costume) to our Support Center, and my teammate will discuss with you directly. Drawings like our example ( http://www.cosplayfu.com/_Blog/2013/06/designer-example01.jpg )(with color request & design request) will be great. n_n

Others can still order it, just leave a review/comment at the bottom of that product page, or send us ticket at http://www.cosplayfu.com/support/ or send us email at [email protected], and my teammates will update it as available, then you can order it as normal. n_n

Yes, of course, you can simply select the standard size for your costume, and write down your request in the Remark box in order form, remarks like ‘I want custom size skirt, waist: xxcm, hip: xxcm, skirt length from waist to skirt end: xxcm.’, then our tailor will adjust the it as you requested. n_n

Proobably yes, but if you buy a part separately, the unit price will be high (because of the international shipping cost), please submit ticket (with product link & request) to our Support Center at http://www.cosplayfu.com/support/ and let my teammate helps you directly. n_n

Yes, of course, we can make customer own designed costumes. Just make sure you give the color reference & designs clearly in the ticket, then our tailor will check if they can make for you & the quotation. (n__n)

Hi, if I want to get a commission will it have an extra fee for it? And is it possibly when buying a commission To use coupons? Can I possibly send in a reference picture for the cosplay and get an estimate from about how much it would cost? Thank you!

Hello mounton, there is no extra fee for commission orders. When you submit ticket, our tailor will check if they can make for you & give you the quotation, if you are okay with that, then we will give you the product link privately, in that ticket reply, then you can buy it. Yes, you can use the coupon to buy commission series items. (n__n)

Hiya. I basically ordered a cosplay bag already, but I forgot to write in the remark box the size I wanted the actual bag to be. If I submit a ticket, write down the date and name for when I ordered it and in the submit ticket box write the sizes, will it be tailored to my original order?

Hello Mika, if you made the order already, please directly submit a ticket (with order number & description) to us at http://www.cosplayfu.com/support/ , so my teammates can help you as soon as possible.

Hello. I’ve been searching for a maid dress for a while now and I was hoping to get one commissioned, but it’s not really linked to a specific anime or manga, but just for the sake of hosting a maid cafe for our school’s club. Would it still be possible to do the commission process?

Hello Vonny, yes, of course, don’t worry, just submit a ticket (with your request & reference pictures showing the costume design you want) at http://www.cosplayfu.com/support/ , and our tailor will check if they can make for you & the quotation. (n__n)