I ordered a 2011 6MT Coupe with Competition Package, Premium, and Technology. It showed up with all of that until yesterday now the online tracking doesn't have the competition package anymore. I do have a print out from the dealership with everything I wanted on it. I'm guessing I shouldn't be worried (though of course I am)?

I ordered a 2011 6MT Coupe with Competition Package, Premium, and Technology. It showed up with all of that until yesterday now the online tracking doesn't have the competition package anymore. I do have a print out from the dealership with everything I wanted on it. I'm guessing I shouldn't be worried (though of course I am)?

+1
I had the same problems with options and colors coming and going. My SA says this is normal and she emailed me a screen shot of my official order sheet. Everything looks good to go. Just call or email your SA for a double check.

does not always provide accurate information on your order. For this reason I always provide my customers with a confirmation file from BMW. This form called the Vehicle Inquiry Report, usually has the production number in the upper left-hand corner unless you are doing a European Delivery (which gets updated with the production number later).

You get an itemized description of the order with model number, e.g. 1137 (2011 M3 Coupe).

Color combination

Options usually retail only (wholesale and retail though me)

The VIR should always be provided because it is your reassurance that your BMW will go into production.

does not always provide accurate information on your order. For this reason I always provide my customers with a confirmation file from BMW. This form called the Vehicle Inquiry Report, usually has the production number in the upper left-hand corner unless you are doing a European Delivery (which gets updated with the production number later).

You get an itemized description of the order with model number, e.g. 1137 (2011 M3 Coupe).

Color combination

Options usually retail only (wholesale and retail though me)

The VIR should always be provided because it it your reassurance that your BMW will go into production.

on track your bmw... first it was wrong interior color, then adding extra options, now missing one option

grr

is this normal?

I can't say that it's normal, and BMW would likely say "No, that isn't the norm", but the fact of the matter from my experience with ordering BMWs is that production mistakes are made. On the most recent built-to-order purchase, my wife's vehicle was built to order minus one glaring mistake. The tracking info matched up, the VIR was exactly right, but when the X arrived at the dealership the CA phoned to say, "Uh, a trim other than what you ordered was not put in the vehicle. Is that going to be a problem?" Wifey wasn't thrilled, but drove the vehicle home nonetheless.