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AnnouncementAdd a classic farmhouse touch to all the rooms in your home with our hand painted, simple but beautiful wood signs. Save 15% on your order when you sign up at http://www.romanvalleyfarm.com

Announcement

Last updated on Nov 26, 2018

Add a classic farmhouse touch to all the rooms in your home with our hand painted, simple but beautiful wood signs. Save 15% on your order when you sign up at http://www.romanvalleyfarm.com

About

The Roman Valley Farmhouse

My name is Anne, I am from East Coast Canada. Having been born and raised in the Maritimes, I have an incredible appreciation for all things old, worn that carry with them a story about how they came to be that way.

Some of my fondest memories as a child are of a summer farm home we owned in Roman Valley. It had wide planked floor boards that were painted in places and worn from walking in others. It had chippy painted doors and cool iron door knobs that seemed to lead to magical places. The wood stove was always warm beside the green painted cabinets that had chipped away to show the yellow paint from before. The aging but comforting tea kettle wall paper, lined the walls of the kitchen, peeling in many places, but I loved every inch of it.

What I discovered over the years was, I was not alone! There were others with my love of a dresser with just the exact right chippy edges, and paint worn handles that made you lie in bed looking at it imagining all the other people who enjoyed it over the years.

Life is short and we should live a life of comfort and joy in our homes! Classic, simplistic, timeless pieces are treasures for years to come. They never go out of style.

I hope you will let me create the kind of memories your children and their children will share for years to come. They can only come from moments and things that last a lifetime. Let your life be timeless in a way that only gorgeous rustic wood can allow.

Shop members

Anne Young

Owner, Creator, Designer

I design, pick out the wood, cut the wood, sand the wood, paint all your base coats (4)! and I meticulously apply your lettering for you! I am also behind all our customer service! Your happiness is everything to me :)

Jenn

Shipper

Jenn keeps everything flowing out to our customers in tip top fashion! She wraps and packs everything you receive and keeps me happy talking about snacks all day :)

Shop policies

Last updated onSep 15, 2016

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Optional

Estimated shipping times

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Selling to Europe? Make sure to let buyers know when they can expect to receive their order.

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Business daysWeeks

Canada:
2-5 business days

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Business daysWeeks

United States:
5-7 business days

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Business daysWeeks

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Privacy policy

If you ship to the EU or offer your listings to buyers there, you're required to have a GDPR-compliant privacy policy by 25 May, 2018.

Privacy policy

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Etsy prohibits the use of buyer information for unsolicited messages. See our Privacy Policy for more info.

More information

Last updated onJul 7, 2017

Frequently asked questions

How long does it take to make my sign?

Our signs are created in our shop and ready to ship in 3 business days.

How long will it take once its shipped?

Once the item is ready to ship, I ship almost all my items Expedited Parcel - 3-7 business days to Canada. To the United States I ship USPS Priority Post 5-7 business days. To all other locations 14-20 business days.

How do you Ship USPS? You are Canadian!

We use a USPS affiliate in Canada called Chit Chats express to ship parcels.

They pick up our parcels on Monday, Wednesday and Friday and drive them to NY where they scan them in for delivery in 2-3 days to you. The entire process takes about 7-10 days for a parcel to arrive from Canada.

You will not see scans on your parcel until it reaches NY. Which is usually the first few days. International orders will arrive in 6-10 days after they are scanned in @ NY.

Are there additional fees for international shipments?

I ship via USPS First Class or Priority Mail. International shipments will have custom forms attached with actual value declared. I will not mark items as gifts.

Buyers will be responsible to pay for all duties, taxes, VAT, custom charges, or fees over and above the actual shipping cost of the item. These charges are levied by your country and you are responsible for their payment.

If you are not familiar with charges for your specific country, please view the following guide. http://www.uscib.org/valueadded-taxes-vat-ud-1676/

What if my item is damaged or lost?

Lost or damaged items will be replaced or refunded on a case by case basis. An item is considered lost if its delivery has exceeded expected delivery by 10 days.

When will I get my refund if I return am item?

Refunds, will be issued for returned items received back within 15 days of delivery.

We do not refund for delivery charges. Custom items are not refundable, you will have the opportunity to sign off on a digital version of your design prior to creation so you can be sure spelling, layout etc. is all to your specifications.

I have to cancel my order, how long will my refund take?

Orders which are cancelled prior to shipping will be refunded immediately.

You use real wood, will my sign be perfect and flawless?

We use REAL wood. Our items are crafted on real wood and may include, knots, nicks, holes, marks etc as real wood isn't perfect, that is what makes it beautiful :)

We will NEVER use wood which lowers the quality of your sign. Wood with splits, cracks etc are discarded during the prep process.

I forgot to pick up my parcel, can I get a refund?

Part of our cost effective shipping plan is based on the fact that shipments will not be returned to us if they are not claimed at the post office. If you do not for any reason, claim your successful delivery at the post office, we are not responsible to reimburse you, as the product was successfully delivered and will not come back to us.