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Think you have a virus?
Here's what to do:
First Download:
SUPERAntispyware Download:http://www.superantispyware.com/download.html (free or Pro trial)
Malwarebytes: https://www.malwarebytes.com/ (Free or Premium)
Then:
Install SUPERAntispyware and Malwarebytes. (Restart computer if prompted)
Run SUPERAntispyware as administrator (right click the programs Icon -> Run as Administrator). Wait for it to load. Update your database by clicking 'click here to check for updates' on the main home screen of SUPERAntispyware.
Now:
Click on 'Scan this computer' in SUPERAntispyware.
Recommended Pre-Scan Actions:
Check/Tick all the Recommended Pre-Scan Actions boxes. (Pro needed for Malware Database updates option)
Scanner Options:
Check/Tick the 'Enable Rescue Scan' box
Check/Tick the 'Active Scan Boost' and also choose the 'High boost' Option
Check/Tick the 'Scan Internet browser tracking cookies' box
Check/Tick the 'Scan inside ZIP archives' box
Start the scan by clicking on the 'Complete Scan' option. Now wait for the scan to finish.
Once the scan has finished, it will give you some options if any issues were found:
Remove/Delete
Quarantine (recommended)
- Then If prompted restart the computer.
Next:
Run Malwarebytes as Administrator (right click the programs Icon -> Run as Administrator)
Click the update option if it doesn't update automatically.
Click on the 'Scan' tab at the top of the program's window.
Click on 'Threat Scan' and wait for it to finish.
Once finished, if there was anything found you will be prompted to:
Delete (Recommended)
Quarantine
- Any issues found.
If prompted, restart your computer.
Finished!
Hopefully, by this point, any Viruses/Malware etc. will have been removed.
I hope this helped. If you continue to have problems, please feel free to let me know below, and I will try to provide help the best I can.
I do not work with SUPERAntispyware nor am I part of the SAS forum staff I just thought I'd make this as it has always worked for me.