Customer service shines in Best of Marshfield awards

11:51 PM,
May 6, 2014

Susan Judge, who co-owns The Back Porch with her sister, Joan Leick, creates a silk flower arrangement at the Central Avenue store in this April 9, 2013 file photo. The Back Porch was voted Best Downtown Shop in the Best of Marshfield Area Hospitality and Tourism Survey.

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Ask almost any of the Best of Marshfield Area Hospitality and Tourism award winners how they became known as the best in their sector, and they'll tell you customer service is key.

"You have to have fun and get to know your customers," said Andy Meddaugh, who was named Best Bartender at the 2014 Marshfield Convention & Visitors Bureau Tourism Banquet on Tuesday.

Meddaugh has worked at Crabby Dave's Restaurant & Lounge for five years, four of those tending bar, and he said his experience working in the industry has taught him the importance of connecting with customers. ...