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In compliance with federal regulations, it is Immaculata University's policy that credit balances on a student account resulting from the receipt of federal funds be refunded to the student, third party (such as borrower) or lending institution. Immaculata will process refunds within 14 days of the start of the term and weekly during the term in accordance with federal guidelines.

The Business Office processes and mails refund checks to the home address provided by the student. By logging on to MyIU and going to SSIU (Self-Service IU), students may elect to have their refunds deposited directly into their bank account. Refunds are based on the disbursement of funds and the order in which they are received on the student account. Refunds are issued to the student unless the Parent PLUS Loan creates the credit to be refunded. In this case the refund will be issued to the borrower.

Credit balances resulting from non-federal funds will be processed within three weeks after the credit occurs and issued to the appropriate party. Refunds are process for the full amount; partial refunds will not be processed.

Credit balances (up to $800) may be transferred to the students' university One Card to purchase books at the Campus Bookstore.