About the
LiveChat integration

Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the
Typeform integration, Salesforce integration and the LiveChat
integration.

Journey Triggers

Typeform Submitted

Add a contact to a journey when they submit a Typeform.

Salesforce Campaign Trigger

Add members of a Salesforce campaign to a journey.

Salesforce Field Changed

Add a contact to a journey when a particular Salesforce field's value meets your criteria (e.g. contains a particular word).

LiveChat Tag

Add a contact to a journey when they are tagged in LiveChat.

Conditions

Has Submitted Typeform

Check if a contact has previously submitted a specific Typeform.

Check Salesforce Field

Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).

Check Salesforce Campaign Member Status

Check if a lead or contact has a specific status on a campaign.

Journey Actions

Create Salesforce Opportunity

Create a contextual Salesforce opportunity.

Assign Salesforce Lead

Assign a lead in Salesforce and set their lead source and lead status.

Set Salesforce Campaign Member Status

Set a lead or contact's status on a Salesforce campaign.

Add Salesforce Task

Create a contextual Salesforce task.

Assign Salesforce Lead to Group

Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.

Update Salesforce Field

Update a Salesforce field to a specific value.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey
marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Typeform, Salesforce and LiveChat.