Orders placed before 1pm, will be sent the next working weekday,Monday to Friday.

England, Low Lands of Scotland and Wales

Only available for delivery to England, Low Lands of Scotland and Wales

£18 + VAT

A preferred delivery date can be specified (at no extra cost) in the "preferred delivery date" box at the end of the checkout. If a specific delivery date is not requested then please allow up to 5 working days for your items to be delivered.

Deliveries take place between 8am & 6pm, Monday to Friday.

Highlands of Scotland, Grampian, Isle of Wight & Isle of Man

Only available for delivery to The Highlands of Scotland, Isle of Wight & Isle of Man

£40 + VAT

Deliveries are placed on a 3 - 5 day service.

Deliveries take place between 8am & 6pm, Monday to Friday.

Delivery Before 12.00pm

Not available in Highlands of Scotland, Grampian, Isle of Wight and the Isle of Man

£28 + VAT

Deliveries are made before 12 noon Monday to Friday.

Saturday Delivery

Not available in Highlands of Scotland, Grampian, Isle of Wight and the Isle of Man

£45 + VAT

Deliveries take place between 8am & 6pm.

Sunday Deliveries and Bank Holidays Deliveries are unfortunately not available.

Please Note:We recommend that customers allow sufficient time for your stair parts to become acclimatised before fitting them.

Returned Items

Our “no quibbles” guarantee mean that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink wrap intact) and will issue a full refund for the price paid for the item. We can only accept the return of opened items if they are faulty.

All returned items are subject to a 10% re-stocking fee. Items that are returned after the 30 day returns period are subject to a further 10% charge.

Please follow the steps below to enable us to process your refund efficiently;

1. Give reason why the item is being returned.2. Quote all invoice numbers and date received item.3. In case of fault or damage with item, please detail the fault or damage.4. Wrap all items securely in it original packaging.5. Cost of returning item is paid for by the customer.6. Send all packages the following address;

We will notify you when the item(s) have been received and the item refunded.For you protection we recommend that you use a recorded-delivery service.

Cancelled Orders

Order that have not yet been dispatched, can be cancelled free of charge. Cancelled orders that have been dispatched will incur a 10% re-stocking fee and your delivery charge will not be refunded. This includes orders that have been returned back to us after a failed delivery attempt by the Courier service.

All returned items are subject to a 10% re-stocking fee. Items that are returned after the 30 day returns period are subject to a further 10% charge.