"Nothing gets passed on, staff do not liaise."

It didn't matter who you are talking to nobody seems to know anything. Even to the point I ask the ward sister who was the weekend doctor my mother saw "Don't know we call each other Doctor/ Nurse. The ward my mother was on mixed ages, my mother was really poorly, didn't get any rest as dementia patient were noisy through the night. My main worry is nobody seems to take responsibility for the patient.

Responses

Thank you for taking the time to provide feedback and I’m sorry to hear about your experience. In order for me to look into your concerns, I will need more details from you. If you’d like to discuss your concerns with me, please do get in touch. Rebecca Steele Service Manager – Medicine Telephone: 01634 830000 x6675