RecDesk Announcement | End of Support for TLS 1.0

** DATE CHANGE – NOW JUNE 11th at 11PM EST **

In order to meet the PCI Data Security Standard (PCI DSS) for safeguarding payment information and with a PCI imposed deadline for compliance, RecDesk will end support of connections which use TLS 1.0 at 11PM on June 11, 2018.

Customers using older mobile devices or desktops/laptops with older versions of internet browsers (e.g. IE 10 or lower), will be unable to access RecDesk after we disable TLS 1.0.

How do I know if we’re Ok?

You can run a quick check to see if the TLS capabilities of your browser will be Ok by visiting the TLS SUPPORT TEST PAGE (courtesy of SalesForce). If it states TLS 1.0 Deactivation Test Passed (as shown below), you’re good to go!

(Please be sure to run this test on ALL mobile devices, tablets and workstations that will be in service after June 4th, 2018.)

What if I do not see the message above?

If you DO NOT SEE message above, your Internet browser will need to be updated to a newer version to support TLS version 1.1 or higher after midnight on June 4th to continue accessing RecDesk.

We recommend contacting your IT department if you are unsure how to check the browser version or update to a newer version.

SUPPORTED BROWSER VERSIONS

Google Chrome

Version 22 or higher

Mozilla Firefox

Version 23-26 will need to be enabled manually
Version 27+ – Enabled by default