...but I was mistaken. Let's face it. The interest rates and fees at banks are atrocious across the board. So the only thing a bank can give is service. It took forever to open the accounts. We were with the rep for over an hour, and they still got our address wrong. You can only deposit $1,000 per day on mobile at first. Only transfer $5,000 between US banks. EVER! Back to looking for a bank...

The customer service representative was rude and brusque. She appeared immediately annoyed and frustrated. She promptly announced to the elderly customer and the professional accompanying him,that she only had 15 minutes. She glared at the customer in disgust, stating she had already been through this with him numerous times.She demeaned the customer by calling attention to his dementia that she considered a potential factor for his financial mismanagement. She yelled from her desk to the teller line instead of using the phone. Overall,VERY UNPROFESSIONAL BEHAVIOR, especially for a bank official.