Mary Cassett painting. Same need with a new platform to deliver the same content.

Numbers illustrate usage is growing, even though no everyone ahs a device. Still, there is an increase in device ownership, in addition to electronic collection offering and usage. Cape May County Library saw an increase from 2011 to 2012. 1,400 titles has now grown to 5,500.

Although usage is up, there is still a gap. Regarding electronic collections, patrons are unaware of the title they want is available in electronic format, they are frustrated by waiting lists, as well as incompatible formats and devices.

Here are some current facts about libraries: over 50% of public libraries have ebooks in their collections. Yet, patrons are still unaware that public libraries offer this service, including patrons who own or use ereaders.

More problems with content and access: There is still a great divide although there is more ownership of devices within our communities. There is a lack in what public libraries’ budgets, variances amongst device compatibilities, DRM, and a general lack in understanding how to gain access to content through the library because vendors and publishers make the process difficult—at best.

Examining OverDrive: Only 3 of the major publishers will work with OverDrive, who is the largest provider of eContent to the public library sector. There offering are only 99% consistant across the board, based upon the type of institution-public, educational libraries.

Services include DRM titles. Titles are not bought, they are rented. If you leave OverDrive’s service, you lose access to everything you dedicated monies to

Everything I have mentioned applies to NJ libraries. There is also one final issue, publishers.

DRM=the major propellant in equating the difficulty for the end user. It comes from publishers, which effects OverDrive, then libraries, and finally end users.

The 3 publishers that will work with OverDrive

So far we have examined the issues with knowledge about services, collections aand lack of access to certain titles, patron confusion, limited, and issues with publishers.

For now, with regards to OverDrive, it’s all aboutmastering the two ways to download, based on device.

You need to be prepared to deal with different devices, various learning levels of staff and patrons alike, create information that is readily available to handout or find on your website that is not overwhelming, but focuses on the basics, and create learning by appointment opportunities.

Use Google + to record videos and hangouts can include up tp 9 individuals.

We, as libraraians, need to understand the various formats offered by publishers and vendors.

Using crowdfunding to unlock titles and make the open and DRM free.

Transcript

1.
OVERDRIVE AND NEW JERSEYLIBRARIES: THE SAGA CONTINUESBy: Melissa BrisbinHead of Emerging TechnologiesCape May County Library, New Jerseymelissab@cmclibrary.org

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EBOOK FACTS--PATRONS WEIGH IN: Pew Institute: 56% of e-book borrowers found their library did not carry the electronic format of the book they wanted 52% found they were on a waiting list for a title 18% found the title they wanted was not compatible with their device

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LIBRARY FACTS 66% of public libraries offer eBooks. (Source: ALA Office for Research and Statistics) However: 58% of all library card holders say they do not know if their library provides eBook lending services”. (Source: Pew Institute) “48% of all owners of eBook reading devices such as original Kindles and NOOKs say they do not know if their library lends eBooks”. (Source: Pew Institute)

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PROBLEMS Increase in the ownership of devices Lack of content Lack of library’s digital content Lack of compatibility Difficulty in understanding how to load content Digital Rights Management (DRM) and publishers

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OVERDRIVE FACTS Catalog now exceeds more than 1,000,000 digital titles (9/20/12). (Source: Overdrive, http://overdriveblogs.com/library/2011/12/12/ensuring-access-to-the-largest-ebook-catalog-for-libraries/) That is NOT 100%! Under the permissions set by authors and publishers: 99.9% of US public libraries served by OverDrive have access to the exact same catalog of eBook, audiobook, music, and video titles . Source: Overdrive, http://overdriveblogs.com/library/2011/12/12/ensuring-access-to-the-largest-ebook-catalog-for-libraries/) (

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NEW JERSEY LIBRARY FACTS We are all divided into consortia such as South Jersey Audio & eBook Download Center, eLibraryNJ, DigitalLibraryNJ, as well as smaller /individual groups or libraries We are dealing with the same vendors and the same limitations We are sharing the cost, as well as Image Credit: http://tinyurl.com/9glyg5h dedicating individual funds to keep up with demand

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3 OF THE BIG 6 However: Hachette Book Group announced it will be raising its eBook pricing on 10/1/2012. Their current eBook list of 3,500 titles (April 2010 and prior) will have a 220% markup! Earlier this year, Random House implemented a 300% increase. HarperCollins instituted a 26 rotation maximum rotation, then libraries must repurchase. Information Credit: “ALA, LaRue Respond to Hachette Price Increase”. Library Hotline. 2012. September 24. Vol. 41, No. 38.

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MACMILLIAN Publishing House did announce on September 24, 2012 it is developing a lending model for libraries. How much will it cost? Image Credit: http://www.macmillan.com/

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PENGUIN BOOK GROUP  Removed all its eBooks from libraries in February 2012  October 2012: Plan to re-launch back into libraries using the 3M Cloud Library  Titles will be limited. New titles will have a 6 month delay. 3M does not support the KindleInformation Credit: http://paidcontent.org/2012/10/02/penguin-brings-ebooks-back-to-libraries-with-distributor-3m/; Image Credit:http://www.google.com/imgres?imgurl=http://www.penguin.com/images/penguin.gif&imgrefurl=http://www.penguin.com/&h=200&w=143&sz=8&tbnid=MklO2DBifKYxVM:&tbnh=90&tbnw=64&zoom=1&usg=__CwZvoHeiyzfB9gTlNHqzfumKTi0=&docid=LuJci91QM16dZM&hl=en&sa=X&ei=jrB0UOqwN6iI0QHEvIGYAQ&ved=0CEUQ9QEwBA&dur=342

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WHAT CAN WE DO AS LIBRARIANS? Train Staff Train the Public Update Materials and Stay Informed

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TRAINING STAFF Group settings followed up with one-on-one sessions Go over the basics:  Registering ADE account  Downloading ADE to a pc  Transferring e-content  Downloading the OverDrive Media Console App List various devices in handouts, i.e. which eReaders/tablets are wireless and which need to side-load titles

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TRAINING THE PUBLIC Workshops:  Be prepared for several types of eReaders.  Be aware of the various levels of comfort patrons have with regards to technology.  Offer handouts and links to information post class.  One-on-one training is a great way to follow up with patrons who are lacking confidence.  Request feedback from participants, e.g. survey.

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TRAINING THE PUBLIC Sacramento Public Library http://www.saclibrary.org/?pageId=1591 Excellent example of documenting devices, including staff procedures. Provide a cheat sheet for each device. Image from Sacramento Public Library : http://www.saclibrary.org/file/586.pdf

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BE PROACTIVE Do not wait for the need to arise before becoming familiar with the device Take note of what devices your community (patrons, staff members and stakeholders) are talking about, asking for, and/or questioning