"With Radar, I don’t have to think about a thing." – Stephen Usmar, managing consultant, Firstname

Giant of the cloud have put a world of computing choice and performance at our fingertips – and businesses are jumping in to fast-track their technology transformation. But they’ve still got to keep expert hands on the wheel.

Some businesses have the engineering wizardry to manage everything in the cloud themselves, others leave it to experts. That’s where Radar comes in.

One of New Zealand’s biggest technology brands relies on Firstname’s ArcGIS platform to connect its mobile sales force with customers. It is geo-located sales in real-time.

Acutely aware that its reputation rises on the performance of AWS cloud platforms underpinning its services, Firstname whistled up Radar to keep expert eyes on everything.

Switching on to Radar

The Auckland-based GIS specialist’s AWS platform was managed by another provider. While they did an adequate job, Firstname required more comprehensive monitoring to manage everything from AWS to the operating system, and expert advice to map its future in the cloud.

Stephen Usmar, managing consultant at Firstname, was sold when he saw how Radar automated monitoring and its engineers could optimise AWS services to keep Firstname’s ArcGIS platform running at the speed of its client’s business.

“The best thing about Radar is 24/7 support. I always get a swift response to out-of-hours requests,” said Usmar. “I don’t have to think about a thing – Radar takes care of everything behind the scenes.”