Banking & Financial Services

Banking & Financial Services

These are times of unprecedented change for Banking & Financial Services organizations around the world. Never before have we seen such disruption in the industry, from soaring customer demands and new competition, to geographically diverging
regulation and a global battle for talent. From Sydney to San Francisco, financial institutions are engaged in a race to overcome these headwinds by leveraging the explosion of emerging technologies to drive digital transformation across their enterprises.
But combining multiple technologies without creating a disjointed customer experience, whilst juggling with a lack of skilled resources and the omnipresent specter of data security is far from easy, particularly when trying to grow top line income
and keep a lid on costs.

ISG can help you optimize your business model to take advantage of technologies including cloud, software-defined networks, intelligent automation and Blockchain. Our deep domain knowledge and market leading data enable us to provide unparalleled industry
insight to conduct benchmarks of maturity, cost, quality and automation-potential. These assessments provide the information for ISG to design next generation operating models and implement best in class processes to drive lasting competitive advantage
for our clients.

Meet the Team

Owen Wheatley is Lead Partner for the Banking & Financial Services (BFS) Practice with responsibility for senior client relationships, business growth, go to market strategy and delivery excellence through the management of high-performance advisory teams across multiple regions. He sits on the Executive Committees in both the USA and Europe, has served major banking & financial services clients around the world and continues to be a widely published thought leader in the industry.

Jay Woldar is a Director and senior account manager in our Banking and Financial Service group. Jay is responsible for a portfolio of the largest banks in the US across the broad spectrum of ISG’s offering.

As a Director and Chairman’s Club Award winner at ISG, Suresh Payapulli leads our Sourcing Solutions practice for the region. He champions ISG’s FutureSource™ methodology leading high performance advisory teams in developing and implementing strategies that deliver major transformation to operating models. Having advised on ITO sourcing transactions of £250m TCV and above, he has led many large-scale IT transformation programmes through strategic sourcing. He combines this experience with real industry insight to bring thought leadership to his client engagements.

Frank Bastian, with his broad and sound expertise, is the main contact for the top managers of our customers and their partner Ecosystem. With his strategic and practical knowledge, especially in the areas of software engineering, development and operation, he addresses the current digital challenges (Automation, Cloud, Agile Enterprise). With his self-conception as an entrepreneur and digital leader, he generates significant business benefits for customers.

Antoine’s background includes more than twenty five years of progressively responsible positions in Business and High-Technology services companies. He is a talented and accomplished senior management professional, highly skilled in complex IT Strategy engagements and large transformational deals.

Colas Truong is a knowledgeable IT Infrastructure professional that brings considerable experience in information technology (IT) to ISG’s clients in his role as Partner. Colas is among ISG's most accomplished consultants in the assessment of IT performance in particular for Corporate, Investment & Retail Banking sector.

Juan Antonio brings expertise in senior IT/IT outsourcing (infrastructure and applications) to ISG’s clients as a Senior Consultant. Juan Antonio’s in-depth experience includes full
IT Infrastructure and AD performance improvement studies identifying savings for his clients, RFP development and strategy outsourcing design, OVA (market prices bench
for service catalog), support clients in negotiating contracts (Hardware & Software & Telecom), High level IT benchmark, and Dashboard design, within local and international ISG Clients.