Warranty provided by SwissWatchExpo, Inc. Manufacturer’s warranty does not apply.

SwissWatchExpo has been an esteemed dealer of fine Swiss watches for many years. Our impeccable reputation is what has allowed us to grow from a single Atlanta showroom to one of the world's largest online dealers of luxury timepieces.

Satisfaction Guarantee

We understand that buying or selling a luxury watch is a big decision. We want you to understand that preserving our well-known reputation for Quality, Value and Service is equally important to us. When our customers are happy, we prosper, and that has worked for us for many years. That's why our utmost goal is nothing less than 100% satisfaction for 100% of our customers.

Check online independent sources such as Google, eKomi and eBay to see why our customers give us 100% satisfaction. We want you to have complete peace of mind about your Swiss Watch Expo purchase. Our Triple Guarantee assures you of a totally risk-free, worry-free purchase:

Best Deal Guarantee: We offer the lowest prices on luxury watches that you will find anywhere. But there is more to a great deal than finding a low price. Most important of all is obtaining a truly fine watch of genuine quality. Also, free domestic shipping is nice, and that's standard at SwissWatchExpo. All of these factors ensure that with us, you always get the best value. That's our Best-Deal Guarantee.

Authenticity Guarantee: Each of our watches has been meticulously inspected by a master watchmaker and is guaranteed 100% authentic.

One-Year Limited Warranty: If your watch fails as a result of a manufacturer's defect during the first year, we will repair or replace the item at absolutely no cost to you. For more details, see our Limited Warranty.

WARRANTY

SwissWatchExpo is honored to have the opportunity to serve you. That is why we stand by all of our products with a full one-year limited warranty. If an item we sell you should fail as a result of a manufacturer's defect at any time during the first year, we will repair or replace the item at absolutely no cost to you.

If your watch has any symptoms of abnormally gaining time, losing time, or not keeping proper time please do not hesitate to contact us by phone or email. If it is determined by SwissWatchExpo that a repair under warranty is required, one of our trained watch professionals will direct you on how to safely and efficiently ship the watch to us.

I just received my omega and am loving it! I brought it to my watch guy
and he was really impressed with the watch. It is flawless. It runs up to omega standards and is exactly what was advertised.The customer service was accommodating and friendly. Thanks SWE!

My wife bought a watch here last year. Fanastic experience and absolutely fantastic showroom. The watches are organized by brand and style. What a selection!A few weeks ago we discovered that her watch (really beautiful Omega) was running fast. I took it in knowing that we were just outside of the warranty. The fine staff at SWE figured out very quickly that it had been magnetized (probably by my wife's habit of leaving it on her cell phone at night). They de-Gaussed the watch and it was ready to go in a matter of minutes. They did this at no cost. Very honest, very knowledgeable staff. I would buy a watch from these folks any time! Hope to again, soon.

These are great watch folks. I've bought and sold with them with no problems at all. Absolutely authentic watches, knowledgeable, courteous staff, fair prices buying and selling. I highly recommend them. You won't be disappointed

Gerry good day I received the Submariner watch as ordered. WOW unbelievable condition, just as you stated, not one visible scratch, looks brand new. ...M?sGerry good day I received the Submariner watch as ordered. WOW unbelievable condition, just as you stated, not one visible scratch, looks brand new.Thanks so much, I will be back before years end.JO

I just made my first Rolex purchase. It was a Sea Dweller 4000. Jake spent time with me and answered every question I asked with no pressure to buy. Jake and his whole team are great. I went back a few days later to buy after I made up my mind. I will definitely use them again for my next big watch purchase.

I ordered a Cartier Tank Watch from SwissWatchExpo and it was everything I hoped it would be. The website does an excellent job in showing and describing the watch. The delivery was prompt. Note, however, they must ship it (via FedEx) ...M?sI ordered a Cartier Tank Watch from SwissWatchExpo and it was everything I hoped it would be. The website does an excellent job in showing and describing the watch. The delivery was prompt. Note, however, they must ship it (via FedEx) to your billing address for security purposes and for insurance purposes need a signature at the time of delivery. You can request a special delivery or pick it up at your local FedEx office.

I can tell you from experience that this is, without a doubt, the best watch store I've ever visited. Their inventory is jaw dropping and service is second to none. World class operation in Atlanta.
5 stars

I was looking for a pristine Rolex Yachmaster ll and Gerry hellped me amazingly!.....for the first time doing business with this company, and for that much money, I was naturally nervous.....the customer service I recieved from Gerry was flawless and very professional.....I would do business with him again!....the watch is flawless, my retirement gift to myself, and I couldn't be more proud or pleased.....I would reccommend Swiss Watch to anyone! thank you, ***

If you are in the market for a high end watch you must come here!! The staff is extremely friendly and helpful. I have never been to a place with such happy people wanting to help. Swiss Watch Expo has a ton of watches in there showroom ready for purchase. I have never seen a location with this many Rolex watches. My wife bought my Rolex from here about 3 months ago and I wanted to come check it out for myself. I was amazed. The selection was the best I have ever seen. The best part is there prices!!! I was not able to find a watch for a better price then what they had. All of there Rolex watches are torn down and serviced. They go through ever piece to make sure it is 100% authentic. I can not wait to come by another Rolex from them.

I was looking for a vintage Rolex and was incredibly impressed by the selection here. Once I found the perfect timepiece, I ordered online using my credit card and immediately got a purchase confirmation via email. The next morning I ...M?sI was looking for a vintage Rolex and was incredibly impressed by the selection here. Once I found the perfect timepiece, I ordered online using my credit card and immediately got a purchase confirmation via email. The next morning I received an email from Blake at SWE asking me to please call to coordinate delivery, sizing, etc. My watch arrived via FedEx right on schedule and it is absolutely STUNNING! I could not be happier!! I will definitely be back to purchase other watches and highly recommend SWE to anyone looking for a unique watch. You will not be disappointed!

I made a sight unseen long distance purchase from Gerry and I could not be more pleased - beautiful watch even better than described, very secure packing and fast free delivery. I will be back for my next Rolex!

Have to say I was very pleased the way Mat and Swiss handled my transaction.I had lots of questions and theyHandled them all. My Rolex is beautiful ...M?sHave to say I was very pleased the way Mat and Swiss handled my transaction.I had lots of questions and theyHandled them all. My Rolex is beautifulAnd I'm very Happy.Thanks Lloyd

Purchasing my Date Just Rolex with Diamond Bezel was no small deal. Purchasing it online (from Michigan) was even a bigger deal. After doing all the research one could do re: authenticity, feedback ratings, return policies and more, SwissWatchExpo won my confidence. It was a enjoyable experience talking on the phone with the very professional sales person. I received my watch 2 days overnight Express. It was and is breathtaking, was exactly as pictured. It had been pre-owned but you would never know it as it was perfect and unflawed. I had it appraised and authenticated at my local Rolex jeweler and it matched everything SwissWatchExpo promised. The jeweler was taken back at how much I saved. I am more that happy and would do business with them again, in a heartbeat.

Victoria is Watch God... Very Helpful, I told here exactly what I wanted and she helped me with every Question I had from A-Z.. Very Knowledgeable....2 Thumbs Up...Thanks for Your Help on my My 18K President Rolex.....

These guys are great. I was doing last minute gift shopping for my wife and found a beautiful watch for her. Being that i needed the watch the next day and I was buying a watch online, I was a bit nervous. Everything was done very professionally and I got the watch as described, excellent condition, on time. Unfortunately, my wife was not in love with it. SWE happily took the watch back. My wife and I spent a week looking at watches and SWE was great through the entire process, they answered all our questions quickly and sent us pictures for side by side comparison of different watches. We ended up with a watch she loves and it also arrived in excellent condition. We are very happy and will by my next watch here.

This is the second Rolex I have purchased from SWE. I was very leery of the first transaction 1 year ago - had a friend in Atlanta visit the store as a "secret shopper" to check it out for me. Everything looked good, so I wired funds and the watch showed up at my office (in Pennsylvania) the next day. Exactly as they described it, looked brand new (GMT Master II - about 20 years old).
Just bought a Rolex Explorer II last week - same story. Watch showed up on time, was described perfectly and looks brand new. Pricing within a $100 of several other dealers on the internet, a difference I am happy to pay for superior service.

Exceptional experience both thru email and in person in their store..which has the most fantastic selection per square feet I have seen. Victoria and Gerry were friendly, knowledgeable and professional from start to finish. Definitely would recommend SWE and you can deal with them in confidence! A+A+A+

Purchased a Cartier quartz watch on EBay. Battery died within days, but seller replaced battery and paid shipping both ways... After I complained about shipping cost. I liked the watch so I purchased a second directly from their website. ...M?sPurchased a Cartier quartz watch on EBay. Battery died within days, but seller replaced battery and paid shipping both ways... After I complained about shipping cost. I liked the watch so I purchased a second directly from their website. They don't warn you in advance that when you pay by credit card they are going to call or email you and ask for a picture of your credit card and a picture of your drivers license to be emailed to them so they can make sure you're not using a stolen card. I did not think it was a good idea to send pictures of my IDs through unsecured email but I really didn't have much choice at that point. I didn't like feeling like a criminal though.

A great Experience! Got an immaculate 1971 Vintage Rolex with the Tiffany's name on it from the SwissWatchExpo and could not be happier with the price and the service. The watch was gorgeous and well presented. Gerry at the SwissWatchExpo ...M?sA great Experience! Got an immaculate 1971 Vintage Rolex with the Tiffany's name on it from the SwissWatchExpo and could not be happier with the price and the service. The watch was gorgeous and well presented. Gerry at the SwissWatchExpo answered all my questions and was knowledgeable, pleasant and professional. A great online buying experience. I will buy from them again.

My experience with working wish Swiss Watch Expo has proven to be a great one ! The service/ consultation provided by them has been outstanding! The Rolex I purchased came as promised: inspected, verified, serviced and fully functional! When making a purchase like this I shopped around, and was very impressed with the prices, service, guarantees which Swiss Watch Expo provided. Equally I was impressed with the many reviews they have that many other satisfied customers have provided. A great experience and highly recommend them !

I googled a lot of Rolex watch suppliers and I found that SWE did the best job of describing and showing their watches.
Eric was very helpful and knowledgeable which made my purchase very pleasant.
I would recommend SWE to my friends.

I was more than a little nervous about purchasing a watch online, but I found the exact model I was looking for at a decent price. I talked to a few people on the staff before I decided to take the plunge, and they were all extremely helpful and answered all my questions. Once I got my watch from the FedEx guy, it looked even better than I expected. The pictures of the watch online were very detailed and accurate. My watch arrived on time, exactly as shown and described, in great packaging. Everyone treated me very well, and made the transaction easy from start to finish. I'm sure my next watch will come from SwissWatchExpo!

As always, *** runs an incredibly honest shop with high integrity. They were kind enough to help me with a complex purchase of a vintage watch. There were a few technical issues, but I NEVER had doubt as to the authenticity of this older Breguet! Once *** tells me he's looked inside and it's all OK - that's out of my mind.
The shipping and customer service were second to none. I really enjoy working with them, and look forward to my next watch purchase!
Bravo, SwissWatchExpo!!

I brought my vintage Rolex Oyster Perpetual in to have the crystal replaced, a general tune up, and to have a new band put on. I was very pleased with the service and price, and won't hesitate to return. They also had a great selection of pre owned time pieces as well!

First, let me tell you how pleasant it is to deal with professionals, and I don?t use that word lightly. As a physician, I really ASSUME honesty when I deal with people, and it?s so often betrayed. With this kind of a purchase . . . I ?m ...M?sFirst, let me tell you how pleasant it is to deal with professionals, and I don?t use that word lightly. As a physician, I really ASSUME honesty when I deal with people, and it?s so often betrayed. With this kind of a purchase . . . I ?m buying the business?s integrity and reputation almost as much as the watch, itself. In this purchase over the past week, I?ve been treated by you and your entire staff with an amazing dedication to customer service..Can't believe how beautiful my new Pepsi-bezel GMT Master II turned out to be, when I opened the box and found this "pre-owned" watch looking like it came from Rolex!! NOT over-polished, and still with crisp edges, but ... just terrific!Gerry was VERY professional, and ultimately, my choice came down to which company I wanted to trust with $6000, wired to someone I've never met. My heart was happy to receive my watch in 2 days.I also enjoyed hearing the confident expertise from Michael, explaining the subtle differences between this watch, and a similar one on another site. - - NO badmouthing of the other vendor.I'd definitely buy from them again, ... and am already looking on their site for something for my lady! Thanks, Michael and Gerry!

Fantastic people to work with. They answered all my questions, send additional photos and responded extremely fast....even at night and on the weekend. Watch came exactly as described and in a very timely manor. I cant say enough about the business professionalism and due diligence this company provided to its customers. I will certainly buy from them again in the future and have recommended them to all my friends. Swiss Watch Expo is the only place I will shop for my next luxury purchase.

Walked in today and got an amazingly quick service!
I jumped in the pool with my Breitling new watch and the glass started getting foggy, so when i went to see SwissWatchExpo , they immediately opened the watch and fixed it from being damaged from water intrusion.
And because i'm an existing customer, they did charge me at all! so it was all FREE, i'm definitely recommending this place to anyone who want elite watch with elite service!!!

I purchased a Rolex from Matt Robertson for myself for Christmas.I been so happy and content with my Watch.He was very kind and the whole Deal was smooth and very Professional.I am so Pleased.Thank you,Matt.Warmly Helga-Carmel,Cal.

Like many other buyers out there I was extremely skeptical.
They promise a 7 days exchange if I had any type of problems. That sealed the deal and Im so happy that I purchases my Rolex explorer.
They even added an extra link without additional charges.
I took the watch to a friend who is in the jewelry business to examine and make sure its a real Rolex.
I have a real Rolex and its beautiful
Thanks guys

Walked in today and got an amazingly quick service!I jumped in the pool with my Breitling new watch and the glass started getting foggy, so when i went to see SwissWatchExpo , they immediately opened the watch ...M?sWalked in today and got an amazingly quick service!I jumped in the pool with my Breitling new watch and the glass started getting foggy, so when i went to see SwissWatchExpo , they immediately opened the watch and fixed it from being damaged from water intrusion. And because i'm an existing customer, they did charge me at all! so it was all FREE, i'm definitely recommending this place to anyone who want elite watch with elite service!!!

First, let me tell you how pleasant it is to deal with professionals, and I don’t use that word lightly. As a physician, I really ASSUME honesty with I deal with people, and it’s so often betrayed. With this kind of a purchase . . . I ‘m buying the business’s integrity and reputation almost as much as the watch, itself. In this purchase over the past week, I’ve been treated by you and your entire staff with an amazing dedication to customer service..
Can't believe how beautiful my new Pepsi-bezel GMT Master II turned out to be, when I opened the box and found this "pre-owned" watch looking like it came from Rolex!! NOT overpolished, and still with crisp edges, but ... just terrific!
Gerry was VERY professional, and ultimately, my choice came down to which company I wanted to trust with $6000, wired to someone I've never met. My heart was happy to receive my watch in 2 days.
I also enjoyed hearing the confident expertise from Michael, explaining the subtle differences between this watch, and a similar one on another site. - - NO badmouthing of the other vendor, and simply came down to which style did I like.
I'd definitely buy from them again, ... and probably WILL! Thanks, Michael and Gerry!

Love these guys. I purchased a 2008 Rolex Sea Dweller three years ago and it still runs like a charm. Bought Mom a Cartier Tank and bought wife a Submariner. Brought back the Breitling because wife did not like it an exchanged for the sub. Very knowledgeable and perform band adjustments from time to time at no cost.Some of the reviews on here are from classic spoiled people who fail to accept responsibility for their own mistakes. When you buy a watch with a 7 day return policy, you might want to check the sizing first, duh.

My wife purchased a Bedat watch here several months ago. It started running a little fast so we took it in to have it checked. They were extremely helpful and were able to fix it in less than 20 minutes. They also educated us on what the issue was in case it happened again. Outstanding customer service. We will def purchase from them again.

Very honest! Great people who really care about their clients and the products they sell. Everything is represented online and very easy to contact and talk with them. They pick up their phones and talk to customers!
Great business!

Customer service and support was exceptional. First time purchase and I will definitely recommend Swiss Watch Expo and will make my next watch purchase with them. My Breitling arrived as described. The band was small and when I called they sent me a link at n/c. When I called to inquire about the link they made sure everything was correct with my purchase and made sure I understood all of the watch features. Tremendous experience. We'll Done !

My recent purchase of a fine Rolex watch at Swiss Watch could not have been better! I had researched many other sites in trying to purchase a certified excellent condition watch with papers/box etc. My experience in working with Blake at ...M?sMy recent purchase of a fine Rolex watch at Swiss Watch could not have been better! I had researched many other sites in trying to purchase a certified excellent condition watch with papers/box etc. My experience in working with Blake at SwisswatchExpo and their website was impressive in providing me all the necessary information on the purchase of my Rolex, as well as giving me information on how thier services, restored, certified the watch. I could not be any more pleased with this watch which arrived in excellent condition looking like it has never been worn before! It is a beautiful time piece that will bring much joy to wear and I have the security as well in knowing if I should need any servcie etc. would reach back out to Swiss Watch Expo to have it done! I can see why others have highly rated them , as they are truly professional , attentive and provide outstanding products/service! I highly recommend them and look forward to doing more business with them!

Rolex 2003 Daytona Paul Newman - Extremely satisfied, the watch was just as described at a great price. Blake was extremely helpful with the purchase and getting it out to me overnight. Swiss Watch Expo will be at the top of my list for future sales and service needs. Can't keep my eyes off this beautiful piece! Two thumbs up for Swiss WatchExpo! Russ S.

The service was great. My bracelet was too small. When I called about it, I was sent two more links right away. The service was also very fast. I received my watch two days after ordering it. It was fun to find a Rolex I could afford.

First time at buying a Rolex watch.......WOW!!!! what a great experience, the customer service was fantastic, as soon as I purchased the watch on line I immediately got a call from them. They took the time to explain to me about the watch, how to wind it, set the time and how to care for it. They wanted a copy of my drivers license for security purposes and I thought that was great. I would highly recommend them to anyone.

Thank you to Victoria for helping me pick the perfect watch! The staff at Swiss Watch Expo were very kind, patient, and informative. I recommend everyone looking for a luxury watch to visit them first.

Gerry Irons was helpful describing the Rolex watch I was interested in. His descriptions were clear and he answered my questions appropriately. When the watch was delivered promptly by FedEx, it was exactly as described by *** and on your website. I am pleased and satisfied thus far. Your service, correspondence, packing and delivery met and exceeded expectations.

Another great transaction with Swiss Watch Expo. Victoria was a pleasure to deal with. My Sub was repaired quickly and to my satisfaction. It's the second time that I've had a watch repaired by the onsite watch expert.
They have an extensive selection of great watches.....better be focused, or you'll walk out with a new treasure! Based upon my experience, I'd gladly recommend them for repairs or the purchase of a quality watch.

Swiss watch expo impressed me with their professionalism. I bought a beautiful Datejust on an oyster bracelet but decided that I didn't like the dial. There was nothing wrong with it at all, I just preferred a different color. That being said, I emailed them within 1 week of purchase and they agreed to refund my purchase minus the restocking fee of 3% in accord with their written policy. Note: I charged the watch to credit so they impose a 3% restocking fee which they disclosed to me up front before the purchase. Anyway, they did not ask me why I was returning the watch or try to discourage me from returning it. Instead, they offered me prompt instructions on how to return it and issued my credit card a refund within 48 hours. They are a quality company and I will do business with them again if I ever need a high end timepiece. Thank you for your great customer service Gerry and SWE.

EXCELLENT CUSTOMER SERVICE AND SPEEDY DELIVERY. Very pleased the time piece I ordered, and appreciate the help I received from Blake, who did everything he said he was going to do- Ordered on a Wednesday and received before 10:30 am the following day via FedEx.

Swiss Watch Expo is a great place to purchase pre owned watch, some are even unworn, Victoria was great assisting me with what i was looking for. If you want the real deal authentic quality watch, for under retail this is the place.

Many good things to list about this seller. Sold exactly as the item was described, great communication, very helpful, item shipped on time. Would recommend this seller to anyone looking for a luxury watch and is looking for quality, ...M?sMany good things to list about this seller. Sold exactly as the item was described, great communication, very helpful, item shipped on time. Would recommend this seller to anyone looking for a luxury watch and is looking for quality, dependability, and most importantly reliable. Thank you Swiss Watch Expo for a great buying experience.

I purchased a vintage Rolex Oyster Perpetual Date and I couldn't be more pleased! I dealt with *** on the phone and via email, and he was extremely helpful. Answered all my questions completely and accurately, and even emailed me additional photos to help me make a decision. The watch is great... exactly as described and it is keeping perfect time. This is my second purchase from SwissWatchExpo (first one was great as well), and it probably won't be my last! You have a first class operation.

I wish all my transactions were as pleasant as this one . Finally found an honest company to deal with. They actually were happy to help me , answering all my questions and concerns . I will definitely recommend them to all my friends and family ! They delivered what they promised . Jim M . Fort Myers , Fl.

I recently purchased an Omega Aqua Terra NZL-32 Regatta watch from Gerry at Swiss Watch Expo. He showed remarkable patience while allowing me to learn a great deal at the expense of his time and expertise. I couldn't be happier with everything involved with my purchase experience.

There are many concerns when it comes to purchasing a used Rolex watch. Anyone dealing with SwissWatchExpo need not worry , and relax when making a transaction. The staff will put you at ease , and work in any way possible make sure that ...M?sThere are many concerns when it comes to purchasing a used Rolex watch. Anyone dealing with SwissWatchExpo need not worry , and relax when making a transaction. The staff will put you at ease , and work in any way possible make sure that you are satisfied. The product is 100% truthful from the website. I will not have any misgivings to continue doing business with this company.

I was extremely happy with the service I received from Swiss Watch Expo. They found the specific limited edition Omega watch that I had been looking for and sold it to me for a very reasonable price. It was 10 years old but still in mint condition with it's original box and paperwork.
Blake, the salesman notified me when they found the watch and was very professional throughout the entire transaction. I will definitely contact Swiss Watch Expo whenever I am looking for a quality watch.

I was interested in trading in my Cartier timepiece for one I admired on the Swiss Watch Expo website. Gerry, my Sales Consultant made the process seamless, sending a prepaid shipping label to mail my watch for appraisal to Atlanta. Upon receipt, they offered a fair price for my watch and applied that to a beautiful new model. Gerry also went out of his way to rush delivery to me in California. The watch arrived in mint condition as promised and shown on their website. I will wear and enjoy this watch for many years to come and would recommend Swiss Watch Expo to anyone looking to make a fine jewelry purchase - even from 3,000 miles away as I did! I am a very pleased customer.

Many good things to list about this seller. Sold exactly as the item was described, great communication, very helpful, item shipped on time. Would recommend this seller to anyone looking for a luxury watch and is looking for quality, dependability, and most importantly reliable. Thank you Swiss Watch Expo for a great buying experience.

Have purchased two watches from Swiss Watch Expo over the span of 2+ years, one in person and one over the internet / phone. Both experiences were excellent and I couldn't be more pleased with both the quality of the watches as well as the level of customer service. Thank you Victoria and team!

I spoke to an employee by the name of drake he was very nice very knowledgeable he was not a pushy salesman and answered all my questions as I asked them I had a problem with getting my debit card to go through he tried to walk me ...M?sI spoke to an employee by the name of drake he was very nice very knowledgeable he was not a pushy salesman and answered all my questions as I asked them I had a problem with getting my debit card to go through he tried to walk me through the process he actually told me what was wrong he told me that the bank stopped it because it was more money than I normally spend so I told him I would figure it out and give them a call back I ask him if he would stay open a little late so I can try to get the watch that day he said sure call back 20 minutes later he was still there I didn't get it done that day so I waited one week and try to again after calling my bank in getting the clearance he did not call back push me or trying to hassle me but when I called he was there ready to help I had a great experience with this company Love my watch Steve Sloan

Exceptional experience both thru email and in person in their store..which has the most fantastic selection per square feet I have seen. Victoria and Gerry were friendly, knowledgeable and professional from start to finish. Definitely would recommend SWE and you can deal with them in confidence! A+A+A+

What more can I say than Outstanding. The website is great, the staff even better than the best. My watch arrived on time and packaged in 3 different FedEx boxes/ envelopes. The attention to detail shows real love of the product they sell. Best of all my Rolex looks like it came from the factory. Go NO where else, you have arrived.