Qualifications and Experience- 5 GCSE'S (including English and Mathematics)- Previous successful track record in Telemarketing

Skills- Excellent communication skills, and strong computer literacy.- Ability to review and improve current processes- Able to advise and plan work for other team members- Excellent Excel skills- Strong customer focus with a high standard of service.- A high degree of numeracy, accuracy and attention to detail- Ability to prioritise tasks and manage conflicting demands.- Ability to reconcile accounts and resolve reconciliation issues.- Ability to prioritise tasks and meet deadlines.

Key Performance Indicators1. Number of potential customers contacted and qualified 2. Number of confirmed customer visits 3. Quality of customer visits 4. Number of open prospect related activities on CRM