How Can More Than Eight Out of Ten Chargebacks be Friendly Fraud? Here's How.

What is “The Chargeback Spectrum”?

Top 7 Reasons Customers Return Merchandise & How You Can Prevent It

Why do customers return merchandise? Sometimes it's obvious…sometimes not.
There are as many different reasons as there are different customers, but understanding consumer behaviour can be the difference between a great entrepreneurial success story and failure.

Everything You Need to Know About VMPI

Visa Merchant Purchase Inquiry, or VMPI, is a new feature that offers an incredible option: the chance to stop chargebacks before they are ever submitted. Obviously, that can be a real benefit to you as a merchant…but only if you can leverage the tool properly.

We Won the Silver Title at the 2018 Emerging Payments Awards!

We’re incredibly pleased to announce that we have been recognised once again at the Emerging Payments Awards! This year, we took the silver award for “Best Back Office Innovation.” We were also finalists in the “Best Use of Payments Data” category.