Be it an article you were reading, a product you were exploring or a journey you left unfinished, starting from where you left off is simpler than you can imagine. Just register for ‘Everything Me’ using any of your social media accounts and you are all set.

Please note, this is a soft login and no personal financial data will be saved here for security reasons.

24x7 Phone Banking

Phone Banking

Whether it be an urgent banking need or just an account-related question you need an answer for, with our 24-hour customer service, the closest Kotak Mahindra Bank branch is now on your phone. Just give us a call, and we’ll be happy to assist you in any way possible.

Quick and easy access anytime, anywhere

PIN-based security

Interactive Voice Response System (IVRS)

Customer Care Officers available 24x7

Disclaimer

*Conditions apply: Phone Banking Service for Loans is available Monday to Friday, 9:00Am to 6:00PM (excluding holidays).

Eligibility Criteria

Customers with a Savings Account, Term Deposit, Current Account, Demat Account, Loans, Investments and Credit Cards can avail the phone banking service

The customer should be registered for phone banking

.

Security

PIN Security

Accessing Phone Banking is easy. All you are required to do when you call us, is to enter your Customer Relationship Number followed by the '#' key, and validate it by entering your 6-digit Phone Banking PIN. This enables higher security for your transactions. Please ensure that Phone Banking PIN is known to no one but you. Once done successfully, you will be able to speak with our Customer Care Officer who will be glad to assist you.

PIN Change

If you are a first time caller, you will be prompted by the system to change your Phone Banking PIN to one of your choice after you've been successfully identified by the system. We request you to change your PIN accordingly to help ensure that your account information is not available to anyone but you. Additionally, you have the option of changing your Phone Banking PIN directly, at your convenience, by dialing "6" on our Main Menu when you call us.

PIN Generation/Regeneration

For all our customers who haven't had the opportunity to register themselves for Phone Banking, or those who've have forgotten the Phone Banking PIN allocated to them, our Customer Care Officers will be glad to assist you. You can generate Phone Banking PIN yourself on the IVR.

Non-usage of TPIN for more than 720 days

If you have not used your Phone Banking PIN for more than 720 days, your Phone Banking access is blocked automatically in the interest of account security. To get access to Phone Banking, you need to call us from your mobile number registered with the Bank and speak to our Customer Care Officers, who will be glad to assist you.

Phone Banking for Investment Accountholders:

Phone Banking for Loan account holders:

Enquire on your loan account and outstanding

Request for repayment schedule or Interest Certificate

Disclaimer

1Conditions apply. You can give us financial instructions through our Phone Banking service based on your account operating mandate, i.e. if you have a single or unconditional signing authority on your account, you can transact on your accounts through the phone

#Conditions apply

Call Us

Banking Helpline Number: 1860 266 2666***

Credit Card Helpline Number: 1860 266 2666***

Abroad Helpline Number: +91 22 6600 6022

Whendialing from abroad, please use either the 24-hour Abroad Helpline Number, which is chargeable*, or one of the below 24-hour country-specific toll free numbers:

USA:1855 365 676

Australia:001180044990000

HongKong: 00180044990000

U.K.:008004499000

Canada:18557684020

Singapore:8001013054

Disclaimer

*Charges are payable as per the service provide in the respective country or location

***Local call rates apply

Please note that Personal Loans and Home Loans are offered in select locations only

The call center for Personal Loans and Home Loans is operational between 9:00AM and 6:00 PM

Reach Us

You are never too far away from quick, efficient banking services. Locate your nearest branch or an ATM.