Is Something Broken?

Housing and Residential Life, in cooperation with the University of Michigan-Flint’s Facilities Department, strives to provide high quality custodial and maintenance services in the residence hall. The facilities staff will respond to all maintenance issues in the residence hall and will provide for the cleaning of all common areas in First Street Residence Hall.

REPORTING DAMAGE OR REQUESTING REPAIRS

We ask that your report all damages or repairs needed in your suite, room or common area immediately. Your help will ensure that we keep our residence halls in fantastic condition for years to come!

To report damages or repairs needed, go online and fill out a CAN-DO form. Our facilities staff will assess the request and keep you informed of the progress in resolving the issue. By submitting a request you are giving permission for maintenance/facilities personnel to enter the room to attend to the problem, even if you are not present at the time.

RESIDENCE HALL CLEANING STANDARDS

Facilities Responsibilities

To help maintain a healthy and comfortable residence hall environment, Facilities staff will clean and maintain the building, including offices, corridors, lounges and other common areas. The following cleaning standards are what you can expect in these areas.

Vacuum and clean lounges daily

Clean and disinfect public bathrooms and fixtures daily

Remove all trash and recycled materials daily

Clean laundry rooms daily

Vacuum hallway corridors three times weekly

Repair and maintain building systems and components as needed

After-hours and weekend housekeeping services are performed only on a limited basis. Routine housekeeping requests should be made by going to the Housing website and submitting a CAN-DO form or by contacting Facilities during normal work hours at (810) 762-3223.

Residents Responsibilities

Residents are responsible for maintaining their suites/rooms at a level of cleanliness that discourages pests, mold, bacterial growth and other health and safety hazards. Resident Advisors will conduct Health and Safety Inspections monthly. Residents should be aware that unnecessary abuse or vandalism adds to the workload of Facilities staff. This impairs the staff’s ability to meet the standard service levels listed above. Residents are expected to do their part in helping maintain the residence halls by doing the following.