Read the Install Guide First

If you have any questions or run into another situation, please comment below.

Extension was not Properly Signed

If you get the error "The Export Kit - Lightning Storm extension could not be loaded because it was not properly signed.", this is because the source files/folders were modified. This can happen when you drag-and-drop files.

Not in Extensions List

If you do not see the plugin listed in the extensions list, then your CEP folder path is not correct. Ensure your CEP is in capital case, and extensions is in lower case.

WIN: C:\Users\[user]\AppData\Roaming\Adobe\CEP\extensions\

MAC: ~/Library/Application Support/Adobe/CEP/extensions/

Manifest Not Valid

If you get the error "Failed to install the extension "reshapemedia.exportkit.storm.CC. Please make sure the manifest.xml of this extension is valid...", this is because Extension Manager no longer support 3rd party plugins outside of Adobe Exchange (as of May 2015).

Service Manager 4 is used with CC and CC2014 – if this is your version of Photoshop then you do not need to do a manual install, ensure you are using Extension Manager CC with the CS6-CC2014 version of the plugin.

I installed yesterday my exportkit into photoshop (cc 2015 6232016).. it was showing in my extensions.. I clicked on it and I was able to ”login” on member section. But nothing really happened. I was not showing. So I tried to uninstalled it. I erased the folder under CEP/extensions but then when I was pasting again the .zxp file once I changed it to zip file it was not giving the same message that it could corrupt the file as the first time I installed. Anyway.. now the lightning storm plugin is not showing under the photoshop extensions.. Your help is needed here.. Thanks!