NOTICE About DashCam C1

We recently learned that in some of the Roav DashCam C1 models, a small number of units may have been affected by extreme in-car temperatures. It is normal for a battery to expand in size when introduced to higher temperatures. In the earlier Roav Dashcam C1 products, there wasn’t enough room in the form factor to accommodate this extreme heat expansion, causing the screen to bulge outwards. Rest assured, this does not pose a safety concern. In any case, responding to customer feedback, we have corrected this issue in newer versions of the Roav DashCam C1.Roav Dashcam C1 serial numbers that might present this issue:B145BAxxxxB205BAxxxxB225BAAxxxB236BAxxxxB236BA2AxxB256BAAxxxB257BBAxxxB276BAAxxxB277BAAxxxB295BABxxxB296BABxxx0000000000

For all of our affected customers, we are offering two options:

You can return the product to us and we will replace it with a newer version. All shipping costs will be covered by Roav.

Keep the product as it is and we will extend the warranty of your DashCam to a total of 24 months. If it shows any issues during this time, you can contact our support team at support@goroav.com and we’ll take care of it.

For additional information, including how to return your product and warranty inquiries, you can contact us through any of our channels: