10 Spotify’s Values photo credit:

What is culture? Edgar Schein
(MIT) A pattern of shared basic assumptions that a group has learned as it solved its problems of external adaptation and internal integration, that has worked well enough to be considered valid and therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems. 4

What is culture? Edgar Schein
(MIT) A pattern of shared basic assumptions that a group has learned as it solved its problems of external adaptation and internal integration, that has worked well enough to be considered valid and therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems. 5

44 What makes a good
engineering culture? Stuﬀ gets done It gets done well People are happy Leaders provide direction and guidance and GET OUT OF THE WAY Success is celebrated Failure is used as a way to learn

A lot of people say
don’t ﬁre great engineers – but they’re wrong. Even if you have an engineer who is exceptional, but an asshole, you should ﬁre them immediately. Your team will thank you for it afterwards. It only takes one asshole to destroy an entire team, so act quickly and remove any bad seeds no matter how good they are at writing software. Joe Stump

62 Fixing a broken culture
How do you know if the culture is broken? People don’t care “Broken Dreams” by Brandon Satterwhite is licensed under CC BY 2.0

63 Fixing a broken culture
How do you know if the culture is broken? People don’t care “Bored people quit.” – Michael Lopp “Broken Dreams” by Brandon Satterwhite is licensed under CC BY 2.0

64 Fixing a broken culture
How do you know if the culture is broken? People don’t care Disenfranchised people quit. “Broken Dreams” by Brandon Satterwhite is licensed under CC BY 2.0

65 Fixing a broken culture
How do you know if the culture is broken? People don’t care Disengaged people quit. “Broken Dreams” by Brandon Satterwhite is licensed under CC BY 2.0

66 Fixing a broken culture
How do you know if the culture is broken? People don’t care (Good) People are leaving “Broken Dreams” by Brandon Satterwhite is licensed under CC BY 2.0

67 Fixing a broken culture
How do you know if the culture is broken? People don’t care (Good) People are leaving You spend time on the wrong things instead of building your product “Broken Dreams” by Brandon Satterwhite is licensed under CC BY 2.0

68 Fixing a broken culture
How do you know if the culture is broken? People don’t care (Good) People are leaving You spend time on the wrong things instead of building your product dealing with “situations” “Broken Dreams” by Brandon Satterwhite is licensed under CC BY 2.0

69 Fixing a broken culture
How do you know if the culture is broken? People don’t care (Good) People are leaving You spend time on the wrong things instead of building your product Focusing on your internal customers instead of your actual customers “Broken Dreams” by Brandon Satterwhite is licensed under CC BY 2.0

70 Fixing a broken culture
How do you know if the culture is broken? People don’t care (Good) People are leaving You spend time on the wrong things instead of building your product Managing up “Broken Dreams” by Brandon Satterwhite is licensed under CC BY 2.0

71 Fixing a broken culture
How do you know if the culture is broken? People don’t care (Good) People are leaving You spend time on the wrong things instead of building your product Dealing with process “Broken Dreams” by Brandon Satterwhite is licensed under CC BY 2.0