Join The Team

Customer Service / Sales Rep

Progressive Design Apparel is looking for highly motivated individuals for our in-house full time Customer Service / Sales Rep position.

$12.00 an hour + quarterly performance bonuses – Full time

Hours are 8-5 and some overtime/weekends as needed.

This position is a fast paced position which requires great attention to detail, organizational skills as well as the ability to multi-task.

We have a fun, comfortable environment where people work hard to satisfy our customers

Progressive Design Apparel, Inc. is a premier provider of corporate logo merchandise for 100’s of companies & schools. PDA is a unique “under one roof” business that can deliver high-quality products at competitive prices with the highest level of customer service available in our industry.

Requirements

All of our customer service reps communicate with our clients by phone, fax, email, or in person. They receive purchase orders for screen-printing and embroidery services and enter the information into industry-specific software. They generate work orders, establish charges for service requested, and assist in information changes. The CSR is the customers’ advocate in a deadline-driven production environment. They also assist in handling complaints concerning service rendered.

Our workweek is Monday-Friday, 8am to 5 pm and then some

The CSR MUST be a people person. Our reps have constant customer contact with our established client base, as well as with new and prospective clients.

The CSR must have proficient computer skills. We use industry-specific software to generate our work orders and production schedule, as well as Word and Excel to compile data for reference.

Our CSR must be comfortable multi-tasking throughout the day.

Experience in the printing, graphics, or promotional products industry is a bonus.

We are located on the NW side of Indianapolis

Please send in your resume to iwantajob@pdacoolstuff.com or come in and fill out an application at Progressive Design Apparel 7260 Georgetown Rd. Indianapolis, IN 46268