Experts act as ‘extension of customer team’, says security specialist

Cyber security specialist Sourcefire, Inc today announced it has expanded its malware protection offerings to include new Incident Response Professional Services that assist in addressing advanced malware challenges.

The services enable customers to identify an event, evaluate the risk and determine the most effective approach to remediate. Experienced in incident response techniques, methodology and the actions of malicious code, the Sourcefire Incident Response Team helps customers eliminate uncertainty and take informed decisions before, during and after an attack.

"Many security solutions were designed for advanced malware detection and blocking alone, and lack the intelligence and integration necessary for incident detection and response. One notable exception of products and services comes from network security leader Sourcefire."

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The Sourcefire Incident Response team assists customers in diagnosing, identifying and remediating risks using Sourcefire technology. Sourcefire advanced malware protection for FirePOWER and FireAMP use security big data analytics and collective intelligence to deliver integrated, advanced malware protection from the network to end-devices. The Incident Response team helps customers leverage the intelligence these solutions provide, including forensic data, continuous file analysis, and visibility into file trajectory and behavior, to make more informed security and incident response decisions across the entire advanced malware lifecycle.

"Using best practices for incident response and a structured approach to incident evaluation, the Sourcefire experts act as an extension of the customer's team to identify risk and minimise it in the future," said Sourcefire.

Services include incident investigation to determine the method of attack; countermeasure development to detect and stop attacks; assistance in deploying countermeasures according to best practices; and validation of countermeasure effectiveness and recalibration as needed to ensure ongoing protection.

"Advanced malware protection is not just about having the right technologies in place but also the right response when the technologies identify an event," said Jonathan Goldberger, vice president of professional services for Sourcefire.

"Our incident response service helps our customers bridge the knowledge and experience gap so that they can take a more proactive stance to identifying, mitigating and eliminating risks using the intelligence from FireAMP and advanced malware protection from FirePOWER."