Concierge- Renaissance Des Moines Savery

Ability to promote positive relations with all individuals who approach the reception area and by telephone.

Ability to focus on guests' needs, remaining calm and courteous.

Ability to prioritize, organize and follow up.

Ability to focus attention on details.

Ability to maintain confidentiality of all guests and hotel information.

Ability to remain stationary at assigned post for extended periods of tie.

Ability to work cohesively with other departments and coworkers as part of a team.

Other duties as assigned.

EDUCATION AND EXPERIENCE:

Minimum of High School education, post-high school education preferred

Minimum of 1 year in hotel customer service role

Requirements

KNOWLEDGE, SKILLS AND ABILITIES:

Outgoing personality

Ability to communicate effectively verbally

Team player

Ability to exceed expectations of guests

Excellent time management skills

JOB COMPETENCIES:

Approachability

Customer Focus

Interpersonal Savvy

Problem Solving

Functional/Technical Skills

Integrity/Trust

About Us

We are purposefully not a hotel group; we are a hospitality group. That’s because we believe our people are our biggest asset. The special service touches that make our hotels unique and stand out above the competition are only possible because we have a caring and engaged staff.

SHG provides competitive benefits along with an atmosphere designed to encourage and promote a career path within the company, not just your individual hotel. Schulte Hospitality Group is an Equal Opportunity Employer. View our available positions and apply today!

Work Permit:
Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: No

Description

Ability to input and access data in computer.

Ability to understand guest inquiries and provide responses.

Ability to promote positive relations with all individuals who approach the reception area and by telephone.

Ability to focus on guests' needs, remaining calm and courteous.

Ability to prioritize, organize and follow up.

Ability to focus attention on details.

Ability to maintain confidentiality of all guests and hotel information.

Ability to remain stationary at assigned post for extended periods of tie.

Ability to work cohesively with other departments and coworkers as part of a team.

Other duties as assigned.

EDUCATION AND EXPERIENCE:

Minimum of High School education, post-high school education preferred

Minimum of 1 year in hotel customer service role

Requirements

KNOWLEDGE, SKILLS AND ABILITIES:

Outgoing personality

Ability to communicate effectively verbally

Team player

Ability to exceed expectations of guests

Excellent time management skills

JOB COMPETENCIES:

Approachability

Customer Focus

Interpersonal Savvy

Problem Solving

Functional/Technical Skills

Integrity/Trust

About Us

We are purposefully not a hotel group; we are a hospitality group. That’s because we believe our people are our biggest asset. The special service touches that make our hotels unique and stand out above the competition are only possible because we have a caring and engaged staff.

SHG provides competitive benefits along with an atmosphere designed to encourage and promote a career path within the company, not just your individual hotel. Schulte Hospitality Group is an Equal Opportunity Employer. View our available positions and apply today!