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Isaacs, a 10-year veteran of the department told The Boston Globe: 'The mom thought it was an appropriate punishment to have him write a letter of apology.'

The letter reads: 'I did something bad. I called 911 for no reason. It was a really bad idea. I don't know why I did it, all I know is that it was a bad idea, and I will never ever do it [unless] it is an [emergency].

Officer Randy Isaacs responded to the scene at East Somerville Community School and spoke with the boy and his friends about 'the importance of 911 for emergencies'

'I am very sorry for what I did. But it was a bad idea but the phone did not have a [dial] tone and did not work for a phone call. But I am still sorry.'