Remote Access Only - password is required when checking your Voicemail remotely but not local access

Remote and Local Access - password is required for both remote and local access

Current Voicemail Password

Your current password used to access your Voicemail Mailbox.

New Voicemail Password

If you're not happy with the current voicemail password, you can change the password at any time.

Preferred Language

You can change the IVR language when you dial in to check your voicemail (English, Spanish, French).

Example - How To Setup My Voicemail

There are different ways to configure how your Voicemail works. Below is one example of how you may want to setup your Voicemail.

1. Log into your Fongo account

www.fongo.com/login

2. Click on Settings.

3. Click Voicemail Settings.

Voicemail toEmail:

4. Change to copy.

Voice Forwarding Email:

5. Enter your email where you want the voicemail to send to.

Rings Before Voicemail:

6. Change to 5.

User Password For:

7. Change to Remote Access Only.

Current Voicemail Password

Displays the current password used to access your voicemail.

New Voicemail Password

8. Enter a new password to access your voicemail.

Leave blank if you just want to use the current voicemail password.

*Voicemail password should be 3-8 numeric character

Preferred Language

9. Leave the language to English.

10. Click Update.

Note: With this setting, the caller will be sent to voicemail greeting after 5 rings. As soon as caller finishes their message, you will receive an email with the attachment and the message will remain in your Voicemail Mailbox.

You can log in and change the settings at any time.

You can also review some of the other FAQ articles if you're having issues.