Quote of the Day #31 – Pret A Joke

“You have a limited time to do your job everyday but this time limit is a joke.
You have thousand of standards to respect, but it’s impossible to finish on time if you follow all of them. So everyday you need to decide if you are going to finish on time or if you want to follow all the standards. …

Sometimes I felt scared to go to the toilet and waste my time.
The managers were not organized, a lot of times, they give me the next rota just the day before the week starts.”

I want to add to that as this is calculated to pressure people to reach the maximum productivity. And the rota not being on display the day before the new week starts, even though the rota is supposed to be on display two weeks in advance, is another of the many incapabilities, lack of training and carelessness in Pret.

Regarding the calculated pressure, it is that if Pret for example is happy for people to reach let’s say 75% of productivity, they will tell the TMs that they HAVE TO reach 90% productivity, that way they will reach 70 – 80%.

If Pret wants TMs to reach let’s say 90%, they will tell TMs to go over the top to 110%, that way they will reach 80 – 90%.

It’s a simple psychological business trick.

But Pret expects 150% and teams get burned out, frustrated and alienated to make the top leadership millions. Disgusting.

I have always explained how Pret is treating staff, it is like Pret’s top leadership binds the feet of their workforce and then tells them to run! And while the staff stumbles around, struggling, suffering, the top leadership is having a laugh in elaborate parties, massive bonuses, and high-fiving each other in their indulgences.

To me after 10 years, the bullying and discrimination I was put through, not to mention the work conditions and “joke” expectations as stated above, it more and more seems like the top leadership of Pret A Manger enjoys torturing their employees, while doing the PR thing of calling them, their “woooonderfuuullll hard working people” bla bla bla.

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