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Company Reviews (1)

I have been very pleased with the service I have received, May, 2017

I have really enjoyed being member of the Hanscom Federal Union. When I first joined they offered a complimentary credit report. One of the customer service reps took the time to personally email and follow up on the credit report.She gave me some tips the help improve my score and made her available as a resource down the road if I ever had any questions or if I wanted to secure any loans or other products. I had never received this type of personalized service from a bank before and this one act certainly made a positive impact on my decision. My interactions with them continue to be positive and personal. There is no partition when I conduct my business. I am brought into an office where I sit down with a representative and transact my business. It is a nice touch.