The Spa at Norwich Inn

Inspector Pick (Spa): This is one of the largest and best spas in the area. I really enjoy the large relaxation room and the ability to have lunch in my robe if desired.

In addition to hotel rooms, this gracious 1930s hotel—a popular spot for the spa crowd—offers modern duplex and suite villas overlooking Norwich Golf Course. All of the villas have a fireplace. Daily guest activities (most complimentary) are offered year-round, including the afternoon tea and scones or the wine tastings in the evening. Start your day right with a guided morning walk and stretch on the wooded trails adjacent to the inn.
Smoke free premises. 94 units, some kitchens. 1-4 stories, interior/exterior corridors. Accessibility (Call).

Pros: Doorman and front desk staff were helpful and friendly, the room was clean and comfortable.

Cons: A little hard to find, just a small sign near the road so we passed it and had to turn back. Little coffee makers for the room upon request would have been excellent, hard to live without my coffee!

10.0

Verified Hotel Guest

Exceptional

Traveling as Couple

02-16-2018

Pros: Superior service! Very clean rooms. Friendly staff.

Cons:

10.0

Angie

Exceptional

Traveling as Couple

02-16-2018

Pros: I was going for an anniversary romantic getaway and the hotel made it happen. We also had a hot stone couple's massage that was perfect

Cons: One thing, shower curtains, I know it goes with the theme of the hotel but they sure need an update in style, but overall not something I'd consider a deal breaker

10.0

Aubrey

Exceptional

Traveling as Couple

02-16-2018

Pros: The Spa is a must. Very good experience.

Cons:

10.0

Kate

Exceptional

Traveling as Couple

02-16-2018

Pros: Our villa was perfect and so cute! Hot apple cider during the free high tea and a free wine tasting were definitely an added bonus!

Cons: Checking in and out takes a while and could definitely be streamlined with so many guests coming and going.

10.0

Verified Hotel Guest

Exceptional

Group Traveler

02-16-2018

Pros: Every staff member that we encountered was friendly, courteous and genuine. I was delighted to meet some employees in particular but all were pleasant and seemed pleased to be employed by this lovely inn..

Cons: Pool towels were rough and could use a bit of softener.

4.6

Amy

Disappointing

review category group of friends

01-30-2018

Disappointed with villa accommodation like...

Pros: Facial nice
Meditation class good

Cons: Tooooo crowded and noisy
Not relaxing at all
No room in meditation room had to wait for appt
Pedicure way
Over
Priced not special
At
All!!!

10.0

Laurel

Exceptional

young couple

01-29-2018

Exceptional

Pros:

Cons:

7.5

Anonymous

Good

mature couple

11-20-2017

Good

Pros:

Cons:

9.6

Daniel

Exceptional

young couple

11-11-2017

We are returnees, always satisfied

Pros: The friendly attitude

Cons: Should have had a clock radio in Villa

6.5

Larry

Pleasant

young couple

11-05-2017

Pleasant

Pros:

Cons:

9.6

Daniel

Exceptional

young couple

11-04-2017

I will be back

Pros: Great service. Great place. A must relaxing place

Cons: Room could be bigger

7.5

Steven

Good

young couple

10-24-2017

Good

Pros:

Cons:

8.8

Stacy

Excellent

young couple

10-02-2017

it was fine .

Pros: The staff , Maria and Thurston were amazing. ..

Cons: Don't agree with 4 pm check in when they schedule the wedding for 4 pm .should not have to shower in the locker room .

9.6

Susan

Exceptional

young couple

09-05-2017

Great getaway and very relaxing.

Pros: Beautiful location. Excellent staff. Spa was wonderful.

Cons: The paint on all of the porches had peeled off. The entrance to each villa could have been cleaner.

7.9

Daniel

Good

family with young children

09-04-2017

Everything was fine except the...

Pros:

Cons: people should not be in their white bathrobes in the restaurant and reception area. Keep those people either downstairs near the spa or maybe outside on the back porch. It looks tacky.

8.3

Bonnie

Very Good

family with young children

08-28-2017

Lovely grounds and spa experience-...

Pros: There were so many spa experiences to choose from and relaxation is key here at this resort. Our room was so quiet and perfect for us with a full kitchen
Sofa bed mattress was a bit uncomfortable but regular beds very cozy. Very close 10 minutes to Mohegan Sun

Cons: Spa prices are a bit high for multiple spa experiences. Cheaper with incentives to book directly with hotel!

9.6

Mercedes

Exceptional

young couple

07-25-2017

A much appreciated R &amp;...

Pros: Clean, elegant n peaceful

Cons:

7.1

Joanne

Good

young couple

07-25-2017

Love the spa, but it...

Pros: Food was very good. Grounds are lovely.

Cons: The room and little porch were very, very dirty. Housekeeping left dirty dishes from day to day. Coffee pot not washed. Carpet stained.

10.0

Exhaledesire

Exceptional

young couple

07-20-2017

Wish I didn't have to...

Pros: The staff is unbelievably sweet, friendly, and helpful. We came here last year and loved it so much we came back this year. We are now making it a tradition to come back every year for our anniversary.

Cons:

9.6

Anonymous

Exceptional

review category group of friends

07-20-2017

Exceptional

Pros:

Cons:

10.0

Sandra

Exceptional

review category group of friends

07-14-2017

The three days at the...

Pros: The towels were very thick and high quality, facility was immaculate and any problems were
attended to immediately by a friendly and efficient staff. I will definite go back at another
time and, of course, the location was perfect.....quiet when you want it and near casinos
when you want some activity. A+

Cons:

10.0

Sonjia

Exceptional

review category group of friends

07-11-2017

Great spa

Pros: Very relaxing and great service

Cons:

10.0

Lisa

Exceptional

young couple

07-11-2017

Exceptional

Pros:

Cons:

9.6

Melissa

Exceptional

solo traveller

07-04-2017

Exceptional

Pros: Everyone that works at the Inn is completely accommodating! It was a very easy to get to, quick getaway from Long Island weekend for me. It served as a perfect meeting spot to meet a relative half way from Boston!! I will return!

Cons:

10.0

Cristian

Exceptional

young couple

07-04-2017

Exceptional

Pros:

Cons:

10.0

Sharon

Exceptional

young couple

06-22-2017

Exceptional

Pros:

Cons:

5.0

Jane

Fair

review category group of friends

06-12-2017

Soooo Much Potential, But...

Pros: Food was very good!

Cons: Property has so much potential, but is poorly maintained! Some of the staff is in need of training!!

7.1

Mark

Good

family with young children

05-10-2017

Good

Pros:

Cons:

8.8

Christine

Excellent

young couple

05-08-2017

Fabulous

Pros:

Cons:

10.0

Deanne

Exceptional

review category group of friends

04-30-2017

Great find!!

Pros: This is an excellent, gorgeous property &amp; we had a great time. The bed was super comfy &amp; the pillows were great. We had a drink in the bar &amp; the staff was fabulous!!! A great find!!

Cons:

10.0

Anonymous

Exceptional

family with young children

04-22-2017

Exceptional

Pros:

Cons:

7.9

Nancy

Good

review category group of friends

03-22-2017

Good

Pros:

Cons:

7.1

Helene

Good

young couple

03-20-2017

Cocktails &amp; Dinner

Pros: Food was excellent

Cons: Very inflexible regarding cancellation.

10.0

Gregg

Exceptional

review category group of friends

03-14-2017

Wonderful insightful relaxing getaway!

Pros: The staff made everything you asked for no problem and easy. We asked that our checks at our meals be separate, because we were three friends traveling together, the restaurant staff was so accommodating! Also we stayed in the villas, we had a staff member drive us to the main building and start up our fires in our villa'sfireplace...no problem! Everything was so easy! And we got to walk around in our spa robes all day, even to our meals on premises!!

Cons:

8.3

Kathleen

Very Good

review category group of friends

02-27-2017

Very good

Pros:

Cons:

9.6

Audra

Exceptional

family with young children

02-24-2017

Wonderful experience that everyone should...

Pros: Loved the place and the overall experience, food was excellent, facials were excellent. Very nice addition that tea and scones and wine and cheese were offered :)

Cons: Swedish massages were at best average, Signature massage was much better (replaced for my daughter's awful Swedish massage) I thought the 24 hour experience was a bit pricey so unfortunately we won't be able to come back for a while! The wifi was very difficult to access and we had to use our own hotspot at our own cost to access it