Please begin using Office 365 for all of your student email communications. We are no longer usingGoogleGmail.

Welcome to Walden Student Support for Office 365

Office 365 is a suite of online applications from Microsoft including Mail, Calendar, Word, Excel, and more. It provides the same tools and features as Google Apps, as well as other tools that Google doesn't offer. The possibilities are endless!

We have tools and resources to get you started in Office 365, beginning with information on setting up and recovering your password and using Office 365 Mail and Calendar.

If you are interested in exploring all of the applications available to you in Office 365, there are resources to help with that as well.

If you have any questions about Mail, Calendar, Skype, or One Drive Student Support can help you.

Mail

Mail (also called Outlook on the Web) is the Office 365 email application. This is comparable to Gmail. While Mail looks different than Gmail, it has all the same features. Mail includes email, the Calendar, People (contacts), and Tasks.

Focused Inbox

The Focused inbox works with you to prioritize what's most important. What lands in Focused Inbox is based on the content of the email (e.g., newsletters, machine-generated email, and so on) and who you interact with most often. if you need to fine-tune your Focused Inbox, Move to Focused and Move to Other options are available to do that.

Junk Mail & Quarantine

Office 365 Mail includes two filters to protect you from potentially dangerous emails: quarantine and junk mail. The quarantine filter isolates emails suspected of containing a virus and holds them in a quarantine folder on the mail server. The junk mail filter isolates suspected junk mail and holds them in a folder in your Inbox.

You can release safe emails from the quarantine folder into your Inbox, and release junk mail into your Inbox. You can also tell Mail to always send emails from senders straight to your Inbox, if you are sure they are safe and you want to see them.

Clutter

Office 365 Mail also has a feature called Clutter. Clutter moves less important emails based on your reading habits into a 'Clutter' folder where they can be reviewed later. You can train Clutter to automatically move emails as you use it.