Tag Archives: data security

You’re an IT supporter and you’re using remote desktop software to offer remote support to your customers. Use the below checklist to see how secure is the remote desktop tool you use. Is it secure like a fort or should … Continue reading →

The latest events tied to two widely used remote access software programs left us with uncertainty (TeamViewer, VNC), however, since the ransomware attacks proposed safety doubts related to remote access software in general, here are a few frequently answered questions … Continue reading →

Over 200,000 businesses ran more than 10 million troubleshooting sessions in 2014 with the heaviest of users creating over 250,000 sessions. While it gives us enormous pride of the number of people who rely on us every day, we recognize … Continue reading →