All Hoiden garments are proudly South African – designed and manufactured in Port Elizabeth . Please NOTE that Ordered items will be shipped within 6 to 8 weeks of receipt of payment as all dresses are made from scratch and with the outmost effort to ensure the best quality. You are welcome to email measurements for a more perfect fit. Your tracking number will be emailed to your provided email address, once the item(s) has been shipped

Returns/Exchange
We do offer a free alterations service on our dresses but we are not reliable for any courier fees.

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Orders placed & paid for outside of the Hello Pretty platform aren't protected, supported or guaranteed by Hello Pretty. In the event that a seller become unresponsive or disappears, or doesn't supply your purchase after you've paid, or if your purchase gets lost in the mail, Hello Pretty cannot facilitate a refund or offer you any buyer protection, insurance, or assistance.