A contractor's success hinges around their most important asset: the customer relationship. With decades of experience in the construction industry, author Joe Egan rose from apprentice to senior management and ownership positions at several large construction companies. Learn from his decades of experience in witnessing the building and destruction of that fragile bond between the contractor, employees and customers.

Motivational Speaker and Consultant

Your Presentation was very to the point and informative and was east to hold my attention. Your use of stories and examples really hit home for me.

Your new book is a real winner and you truly know how to relate its content to your audience.

You reinforced to our employees how important ethics, integrity and passion are.

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Your excellent points and ideas were emphasized that we normally overlook.

I liked your confidence when speaking. It kept my attention and made me want to listen. I look forward to your next presentation.

Your personality is your distinctive group of emotional traits. It is who you are. Character is what you do with yourself. Character is about morals and ethics; it’s what you do even when no one is looking. Combining personality and character is to join thinking and doing. This book combines the thinking personality with character’s doing to help you successfully navigate everyday events, emotions, and reactions.