grahammacf’s Comments

...much of their web interface is as user-unfriendly as it gets (eg a catalogue screen called "login", or having digital content (even about the same object) in at least six different silos...> Great diagnosis, JH. We're actively trying to remedy this now with a global IA for digital content and canonical pages for collection items. Very early days but this is the direction of travel http://www.bl.uk/collection-items/brussels-water-supply-map