Re: Coms latency

I was an ADSL24 customer who thankfully got out in the days before Coms got complete control. I thought I'd never find another company like ADSL24 but heard about Xilo on these forums and they're just ADSL24 under a different name. Customer service is brilliant, kept an eye on me till I got all my start up problems sorted. Have a look at what they have to offer, you might like them.

Re: Coms latency

After getting home and doing a tracert pings are roughly the same (give or take 2-3ms) but yea noticed now going over cogentco. Not a major thing, pings still good and wouldnt have noticed without doing a tracert

They do have servers in the UK though and are rated as one of the top 5 networks in the world

Re: Coms latency

Ive had intermittent very slow browsing. Done speed tests (which are fine) and tracert (nothing too out of the ordinary compared with the ones posted on here) and im not really any the wiser. I will probably leave as I know they are a good ISP gone bad but just wanted to know what the problem might be. Was half thinking it may be DNS issues?

Re: Coms latency

I've had the same problem of intermittent slow browsing too, with no obvious problem. Not convinced it's DNS either.
It might have happened with the switch over to cogentco but may be just coincidence.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.

Re: Coms latency

Looking at the last 10 days graph, yes it seems regular. I haven't bothered contacting them as I'll hopefully be done with them by Friday, this kind of service is the norm and I'm sure they're aware of it.

Re: Coms latency

No, but I tunnel everything through OpenVPN. I wouldn't be surprised if that retransmitted any lost packets behind the scenes. This is how I've survived on Coms... I only really go by those graphs on SmokePing as I can't monitor my own connection with a BQM.

Since they started preferring Cogent, the graphs have suggested things have been even worse. I'm fairly convinced Coms aren't interested in providing a good quality service so I haven't bothered contacting them.