Help zone

Terms & Conditions

WARRANTIES:

Most of the products sold by FarmPaint.com are subject to a manufacturer's warranty. The warranty provided by the manufacturer is the first place to look for assistance with difficulties that may accompany your purchase. To obtain information regarding manufacturer's warranties, please refer to the manufacturer's website, contact us at the following e-mail address, or call us:

You may return most new, unopened items sold by FarmPaint.com within 30 days of delivery for a full refund less shipping cost. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We will not except returns on open or used products.

DAMAGED SHIPMENTS:

If your shipment arrives damaged: You must note the damage on the carrier's delivery record in accordance with the carrier's policy, save the merchandise in the original box and packing it arrived in, and notify FarmPaint.com immediately to arrange for a carrier inspection and pick up of damaged merchandise. If you do not notify FarmPaint.com of damaged goods within the first 7 days of arrival, the regular return policy will override any claim of damage, and your purchase(s) will fall under all current manufacturer restrictions.

SECURE SHOPPING:

When you place orders on our site, all of your order information, including your card number and delivery address, is transmitted through the internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our site from capturing and viewing your personal information.