予約販売 – pre-order
個別 – individual (different girls)
順次放送予定 – delivered in the order that orders are received
返品・変更はお受けしておりません – no returns and no exchanges

Drop product pages into Google Translate, so you can double check the details. If you’ve got questions, feel free to ask us.

Step 2: keep tabs on your shopping list

To use our item request service, you’ll need the product page URLs. Bookmark the pages you’ve found, or open new tabs.

Save the product pics too, if you can – we’ll explain why further down.

Where the item’s got options, like picking a certain girl/size/colour, take your pick and keep track. If the option’s got a circle, tick or triangle next to it, that’s still available. An option with a (usually red) X next to it’s out of stock.

Step 3: make the order on DEJAPAN

Items that all come from 1 website can be requested together, yay! Copy and paste in the URL, name (Japanese is fine), options, price (don’t use a comma), and quantity in the relevant box. Prices on the Nogizaka shop include tax, whew. You don’t have to add those product images we mentioned, but it’s easier for our warehouse team to check orders if you do.

Use the comments box for special notes and questions. Like, ‘the site says if I spend X I get a free Y, please make sure it’s included’.

Add more items if there’s more on your shopping list, or confirm the request to continue.

Before hitting ‘confirm’, please read back and double check everything’s right. Orders with incorrect/missing info often need to be cancelled our side. And once items are bought and paid for by our team, in almost all cases the Nogizaka46 site doesn’t allow cancellations, returns or refunds. Which means we can’t cancel or refund it either.

Next step is the detail confirmation page. If it’s all looking good, tick the ‘Add to cart’ box. Details can’t be edited here – if you spot a mistake at this stage, the item needs to be cancelled and resubmitted.

You’ll need a DEJAPAN account to order with us. The prompt to log in or sign up is near the end, after you’ve confirmed your order details. Once you’re signed up, you can buy and request from loads of different sites. No need to re-register your info in every place – that’s a chore.

Decide on a payment method, and you’re done.

Step 4: wait for them to come home

After you request and pay for items, we’ll put the order in with the Nogizaka46 online store. Requests are processed manually, so we can’t promise an item won’t sell out or change price before we grab it. Cross your fingers!

When it all reaches our warehouse, we’ll send you an email. Log back into your DEJAPAN account, arrange and pay for international delivery. Some shipping options take less than a week.