TripAdvisor Traveler Rating:

4.05Cleanliness

4.05Location

4.05Rooms

4.05Service

4.05SleepQuality

5.05Value

4.05

“Free upgrade to a 'suite'”

Nov 27, 2013Brinkman M, Netherlands

When we arrived, the man at the reception said they gave us a free upgrade to a bigger room. After entering the room it turned out to be a suite with a large living room, a kitchen, two bedrooms and two bathrooms. This combined with the view from the tenth floor was just excellent.

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest From Netherlands,
Thank you for your recent post regarding your stay here with us at Ramada Plaza Jumeirah Beach Residence.
I am pleased to read that we were able to offer you a free upgrade and that you enjoyed your room and excellent view. Our spacious suites have LCD flat screen TVs with international satellite channels, a direct dial telephone, free high-speed internet, bathrobe, complimentary coffee and tea making facilities, notebook-size safe, individually controlled air conditioning units, iron and ironing board.
We hope we will welcome you again soon when you may have the opportunity to experience many of the other excellent facilities the hotel has to offer.
Best Regards,
Michael Zager & Team
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