Today’s learning ecosystems are
evolving. Technology continues to advance, people’s learning needs and
preferences are changing, and business needs emerge and expand. In 2016, Choice
University embarked on the challenge of evolving the franchisee learning
management system and tying it more closely to the business objectives of the
company and the hotels it serves. This change required a transformation of the
learning ecosystem to maximize business results.

In this session, you’ll
discover how Choice Hotels International evolved ChoiceU.com, its
franchisee-facing LMS, and transformed it to help drive business results. You
will learn the steps the team took to discover the needs of users, hotels, and
the company itself. You will find out the characteristics of the new
environment and actions they took to change ChoiceU.com into a dynamic
environment. You’ll see the actual changes and the impacts they made on
business results. But the transformation process isn’t over! You will also take
a look at what comes next for this learning ecosystem.

In this session, you will learn:

About the steps the
organization took to evolve and transform an LMS/learning ecosystem that can
help drive business results

About the new
skills that learning professionals need to help facilitate learning ecosystem
transformation

Lessons from
evolving a learning ecosystem—including mistakes that you can avoid

How to look into
the future to anticipate necessary changes for your learning ecosystem

Chris Longstreet

Director of Learning Experiences

Choice Hotels International

Chris Longstreet is a director of learning experiences for Choice University and
Choice Hotels International. He oversees the creation, administration, and
transformation of the learning ecosystem and learning experiences provided
by ChoiceU and through ChoiceU.com, the franchisee-facing learning
management system. He also coordinates the educational programs and
experiences for the Choice Hotels Annual Convention. Chris leads a team that
creates and facilitates the learning programs and resources that develop the
skills of those owning and operating hotels. His team oversees the learning
experiences for over 50,000 students who participate in the programs of
Choice University.