Author: petsaversuperstore

Who We Are…
PetSaver Healthy Pet Superstore is a locally owned small business located in Rochester, NY. Established in 1994 PetSaver was started as a store to provide natural and alternative pet foods and supplies to Rochester area pet lovers. When owner Russ Herman’s Rottweiler Bucky’s coat started falling out, and his vet couldn’t diagnose the problem, he started to research healthy pet foods. In 1994, little was known about healthier alternatives to traditional pet foods, but Russ was determined to learn all he could. He established a small store in Greece, complete with the healthiest pet foods, treats, toys and pet supplies. Outgrowing that location, and another, PetSaver now resides in the Stone Ridge Plaza in Greece, and it’s newer location, in the Mann’s Jeweler’s Plaza in Brighton.
What sets PetSaver apart from other pet stores is our dedication to customer service. Our associates are friendly and happy to assist you in every way we can, from picking out the right natural food for your pet, to helping you to fit a harness on your squirmy puppy! Our associates participate in on-going training and know a lot about natural pet food. Does your pet have food allergies or food sensitivities? No problem our team can help you with any pet-related problem you come to us with.
In addition to providing the best for your pets, and providing you with exemplary customer service, we pride ourselves in the work we do in the Rochester community. We directly support Lollypop Farm and Rochester Animal Services, and we donate thousands of dollars each year to these and other local pet organizations. Giving back to the community is very important to us!

Sully is a good working pup, but he’s had a few embarrassing moments along the way. His handler shared his favorite memory of Sully with us:

One day, during the search of a church building, Officer Nowack saw Sully climb up some stairs behind the alter. A few moments later heard a splash. The next time he saw Sully he was swimming across the baptismal pool!

Officer Jeff Phillips and Chip! This duo has been together for 5 years of service. Chip is the only cadaver police certified K-9 in western/upstate NY. He is certified by I.P.W.D.A and assists police departments across NYS in human remains.

Officer Phillips loves working with Chip, and fondly remembers how he once helped track & locate a missing 2 year old child who became lost in a neighborhood. Thanks to Chip and the efforts of the police force, the little girl was returned safely to her home.
Thank you both for your service!

Officer Carney and K-9 Dexter(aka “Dex”) have had the privilege of working together for the last year!

When Officer Carney first brought this handsome pup home, Dex made quite the impression. Upon meeting officer Carney’s other dog, Rocky, Dex was given a test of speed. Rocky began chasing Dex around the backyard, and Dex played along. He ran and ran until finally meeting his match, and falling into the in-ground pool!
Thank you both for your service! And Dex- be careful near the pool this summer!

Officer Jason Cropo has been working with K-9, Jack, for 3 years. Jack is a handsome pup who LOVES peanut butter and posing for candid photos in the driver’s seat of the police car.

Thank you Officer Cropo and Jack for your service!

Sergeant Jorge Perez and K-9 Kahn! Sergeant Perez and Kahn have worked together for only 8 short months, but their bond is strong. Sergeant Perez said “Picking him up at the airport when he was brought to the U.S., we seemed to have an instant bond. Kahn has been very loving toward me and a great partner.

Thank you Sergeant Perez and Kahn for your service!

Officer Jason Hess and his K-9, Kato! Officer Hess has been handling Kato for 3 years, making sure to slip him his favorite snack from time to time- baby carrots!

Officer Hess’ favorite memory with this sharp pup is when he was looking for a suspect who committed a robbery and was believed to have committed twenty others. After a long track, Kato found the suspect hiding in the bushes. We’re certainly impressed!

Thank you both for your service!

Pierson(aka “Piers”) is K-9 partner to Officer Mike Eaton. Officer Eaton has been working with his pup for 3 years now.

Three days after bringing Piers home as his first working dog, Officer Eaton hid his Kong toy on top of the fridge so it would be out of sight and mind. After leaving the room for a few minutes, he heard a crash. Returning to the kitchen, Officer Eaton found Piers sitting on top of the fridge with his Kong in his mouth and all of the items from the top of the fridge scattered across the floor.

Now that’s what we call determination! Thank you for your service Officer Eaton and Pierson!

Last but not least!

Our last K-9 dog to feature is Tokaj! Tokaj has accompanied his handler, Officer Tim Campe, for one year. Tokaj is a handsome dog who’s great at his job, and loves his family. His favorite snack is whatever he can convince Officer Campe’s children to give him!

With fireworks, parades, picnics, and more, the Fourth of July may be a lot of fun for people, but a lot of these traditions can be scary for our furry friends. In fact, more dogs and cats go missing during this time of the year than any other. Luckily, there are things you can do to prevent your pet from becoming lost during this time of year.

Crowds, loud noises, and startling lights are frightening for your pets. So, it’s best to leave furry friends at home when you go to fireworks displays.

Never leave your pet alone outside, even for a short time, during fireworks season. Fearful animals may hurt themselves trying to escape, run away get lost in unfamiliar neighborhoods, or dart into traffic.

Create a safe haven at home. Make sure your pet has a place to hide if they feel the need. Hiding is a natural way for your pet to comfort themselves if they are afraid of fireworks. Playing calming music can help put your pets at ease

And be prepared! Make sure your pet is wearing an ID at all times and has a microchip. Even indoor cats may dart out the door if they are nervous. It’s also smart to have a good, current photo of your pet on hand.

If your pet does go missing or if you find a pet, it’s important not to panic. Head over to the Lollypop Farm Lost and Found page for more information on how you can help reunite with your pet or what you can do if you find a lost pet. Lollypop Farm will be closed on July 4th for the holiday, but we’ll be happy to help you any way we can when we reopen July 5th. And don’t forget to post the pet on Lollypop Spottersto help spread the word throughout our community. You can also find listings of pets who have been brought to Lollypop Farm on the Lost and Found section of our website.

Pet Self-Wash

Our Pet Self-Wash stations are recently remodeled in all PetSaver stores and designed to take the fuss out of giving your pet a bath! Our beautiful walk up tubs allow you to get your pup into the tub without lifting. We provide shampoo, conditioner, towels, aprons, grooming tools, and anything else you might need to help get your pooch clean.
You provide the dog, we provide the clean-up. Self Wash bath tubs are available now at all three of our locally owned pet store locations: PetSaver Webster, PetSaver Victor, PetSaver Greece and PetSaver Brighton!

Self Wash Hours: Mon-Sat 9am-8pm and Sunday 10am-5pm

A Trip to the Self Wash!

After a short drive, we arrived at our favorite pet store, PetSaver Superstore, which just so happens to have great (and newly remodeled) self-wash stations. These self-wash stations have been designed to take the fuss out of giving your pet a bath. Their motto: “You provide the dog, we provide the clean-up” says it all.

Spa Day

The room is brightly lit and contains 4 walk-in tubs (no lifting-big dog owners rejoice). The friendly staff is eager to show you around and walk you through the whole process. They give you plenty of time to complete the bathing processing and show you all of the bathing supplies and grooming products that are at your disposal during a wash!

For the price of $9.99 you get it all: Shampoo, Conditioner, Towels, APRONS (Hallelujah), Grooming Tools, and anything else you might need to help get your pooch clean. Even better, if you are part of their responsible dog owner club, you earn points toward store rewards (Cha-Ching!).

It was all hands on deck, for these two Pups!

Scrub-a-Dub-Dog!

We love that the self-wash unit is in the back of the store, in its own separate room (fewer doggy distractions). We needed all hands on deck for these pups and it was nice to let one sit outside the tub (with his leash on), while we worked on the other together – After all teamwork makes the dream work! Climbing into the tub was easy, even for our sweet senior, Harley. The stairs and tub are covered in a no slip mat, taking away the fear that our sometimes cautious canine has on slippery surfaces. We love that the tub is an easy walk in style with no door, the boys climbed right in. Each tub is equipped with a gentle sprayer hose and an adjustable tethered leash, to make sure your best friend stays safe (and in place).

Wet n’ Wild

After securing the pups, it was time to get wet!

Because of the ingredients, Natural shampoos are not nearly as “sudsy” as what you might be used to, but it easily spread through those golden locks, creating just the right amount of suds to know that you had thoroughly covered an area.We took care to make sure that no soap or water got in their eyes and ears!

Though the shampoo & conditioner formulas are gentle, organic, and natural, there is no sacrifice in their cleaning power and both easily tackled the daunting golden task before them: washing all evidence of messy transgressions right down the drain.

Its A Breeze!!

With the pups nice and clean, it was time to be dried. PetSaver provided us with all the towels we needed to start the process. After the towel, it was time for a blow dry! The blow dryers are gentle and not so noisy that it scared the boys….In fact I would say they enjoyed it quite a bit!

Hold up! Be sure to check out all of MyDogLikes Blog! Chop Full of Treat,Toys and Product Reviews, oh and More of these adorable cute goldens! (the best part)

As we worked through those golden locks, we were able to use some of the handy grooming tools to remove and knots or mats that eluded us before. Having everything right there really made it easy!

So Happy,Fresh and So Clean!!

Well the end result was pretty kissable – We had two fluffy, soft, super yummy smelling puppies, ready for extra smooches and cuddles (I just wanted to stick my face in their furry bodies – and yeah, I pretty much did!!).

Why MyDogLikes: PetSaver Self-Wash

We love taking the boys to the self-wash. For adventurous pups who like to explore and get dirty, its a great option when you don’t want the great outdoors, brought indoors! Not only does the pricing include all of the supplies you need, but you earn points toward free store rewards! The facility is clean, well-kept, and flexible! Best of all, no worries about clogging your pipes with all the loose fur!

When temperatures rise, leaving pets locked in a car can be dangerous. High temperatures can cause irreparable organ damage and even death. You can take these steps to protect pets in warm weather. In the below article, you’ll learn how to help a pet left in a hot car, safety facts, and other ways you can help prevent pets from being put in harm’s way.

In the “couple minutes” that it takes to run into store a car can reach up to 120°F. Not only can this cause serious distress, but potentially permanent organ damage and even the death of a pet.

How to Help a Pet Left in a Hot Car

If you see a pet locked alone in a hot car and exhibiting signs of stress, take the following steps to help save the pet’s life:

Take down the car’s make, model, and license plate number. Note the time that you first noticed the pet in the car.

Notify store managers or security guards nearby. Ask them to make an announcement to find the car’s owner and that the dog left in the car needs help.

Keep at a respectful distance until the pet’s owner or law enforcement arrives. Make certain that help has arrived before you leave the scene to be sure the pet is safe.

Call Lollypop Farm’s Humane Law Enforcement at 585-223-6500 or 911 to report a pet locked in a hot car.

Know Your Facts

Don’t break the window! It may be tempting to rush to rescue a pet locked in a car, but leave this to the authorities. In New York State, only law enforcement or peace officers (like Lollypop Farm’s Humane Law Enforcement) can legally take measures to remove a pet from a car. We recommend calling Lollypop Farm’s Humane Law Enforcement at (585) 223-6500 to report the pet in the car, or calling 911.

Dogs can’t sweat. Dogs and cats can’t perspire to regulate their body temperature like people do. They can only deal with the heat by panting and through the pads of their feet. So it’s harder for pets to handle warm temperatures than for us. Signs of a dog in distress include heavy panting, glazed eyes, excessive drooling, unsteadiness, vomiting, a deep red or purple tongue, or even loss of consciousness.

Cars act like an oven in warm weather. The temperature inside your car can heat up to 120° F in a matter minutes. Rolling the down windows has been shown to have little effect on the temperature inside a car. And leaving the air conditioning on and the car running doesn’t guarantee your pet’s safety—in many cars, the air system’s compressor will shut off when the engine gets too hot.

Think of alternatives to leaving your pet in the car.

Use the drive-through for errands when available.

Bring a friend who can play with your pet outside while you run your errand.

Support Humane Law Enforcement. You can be a hero to pets left in cars with your donation to enable Lollypop Farm’s Humane Law Enforcement to respond when pets are in distress and hold owners accountable.

Spread the Word. Pass this information along to other animal lovers and help keep everyone’s pet safe. Download our Too Hot for Spot flyer or share our the Too Hot for Spot post on social media.