Crowdtesting vs Internal QA team

Being a trend in the IT industry that can’t be put onto the back burner, crowdsourced testing seems to be an important addition to the internal QA team or even the substitution in some cases. The in-house team lacks some features as opposed to the crowdsourced testing team, and we have highlighted some key points that should be considered when developing your testing processes. Knowing the pros and cons of each approach will give you the understanding on how to benefit from both of them.

Crowdsourced testing team

Internal QA team

Number of testers

Unlimited

You can have as many testers and man hours as you need, and you are not limited by the office space with the crowdtesting.

Limited

You have to find, interview and hire necessary number of professionals and arrange their workplace.

Geographic location

Worldwide

You have the ability to test your product wherever you want, in any region under real life conditions.

Limited

You are limited by the location where your office is based.

Device coverage

Unlimited

You can hire testers with necessary devices and OS version to test your software

Limited

You have to purchase or lease necessary devices

Testing costs

Flexible

“Pay-as-you-go” model.

You pay only for net hours of active testing time.

Ongoing expenses

Staff salary + management costs

Overhead costs

None

It’s all on you

Office lease, paid vacation, sick leaves etc.

Professional consultation

Included

You will be given recommendations on testing strategy and workflow based on a solid previous experience + best industry practices

None

You have to build your own testing strategy being limited to your experience, and make your own mistakes

User feedback

Professional & detailed

Reviews from testers who know the common user behavior and industry best practices

Random

You have to carry out beta-testing, collect the crowd first, motivate them to participate, collect their feedback and analyze it by your own efforts