Managing the Risks of a Global Workforce

About Tim Daniel

Group Executive Vice President, International SOS

Effective February 2007, Timothy Daniel became the Group Executive Vice President for International SOS where he focuses on global projects including joint ventures and other critical business partnerships. He remains a member of the company’s Executive Committee and Senior Executive participant on the International SOS Global Pandemic Preparedness Taskforce.

Mr. Daniel’s career spans 25 years in technical, sales, marketing and general management roles. After spending five years working in the Asia Pacific Regional Headquarters of a Singapore-based multi-national computer firm, he joined International SOS in 1998 as the Corporate General Manager, Sales & Marketing. He consolidated the worldwide product portfolios of the AEA and International SOS subsidiaries, supervised the development of the Group’s corporate identity program and managed the deployment of the company’s first global Customer Relations Management (CRM) system.

In 2000, Mr. Daniel was appointed Chief Operating Officer of International SOS Online, Inc., developing industry-leading products that combine online technology with traditional on-call assistance services. In 2003 his responsibilities expanded to include the Chief Information Officer (CIO) position where he led the early stage development of the company’s integrated operational software platform known as Magellan. In August 2005, he was called on to serve as interim Executive Vice President, Marketing for the Americas.

Mr. Daniel conducted post-graduate studies at Miami University School of Business in Oxford, OH and holds a Bachelor of Science degree in Electrical Engineering from Rose-Hulman Institute of Technology in Terre Haute, IN. He was a participant in the Leadership Philadelphia Core Program in 2007-2008 and serves on the board of Youth Build, a Philadelphia charter high school aimed at providing opportunities for out-of-school youth.

Last week, Melissa Kopf, Program Manager, Global Security, Walgreen Co., took you through some best practices when it comes to ensuring employer/employee compliance and identifying gaps in Duty of Care plans. Read full blog post »

Today, the world appears smaller than ever before. Far-flung locations are more easily accessible than even a generation ago and organizations are now headed to those areas for business. However, many travelers and expatriates flying into emerging markets have little experience in the region where their organizations are expanding. Read full blog post »

When it comes to Duty of Care and your traveling employees, communicating how your company has resources and programs to keep them healthy, safe and secure is crucial. It gives them the knowledge and power to make important and sometimes life saving decisions. And from a poll conducted during a recent webinar on the topic, many professionals are only communicating to travelers, expatriates and others once a year. Read full blog post »

It should come as no surprise that global travel is increasing. There are new and exciting opportunities in Africa and Asia. As the US economy improves, more and more organizations are sending travelers and expatriates on meetings and assignments abroad. Read full blog post »

News that a traveler who had spent time in Saudi Arabia and Pakistan turned up in a UK hospital gravely ill with the novel coronavirus was a stark reminder of the speed with which an infectious diseases can move across the globe at the speed of transoceanic air travel. Subsequent news that a family member, who presumably not been traveling, has been hospitalized with similar symptoms suggests they possibility of the disease spreading through human to human contact, raising concerns that this might be the next big health worry for managers responsible for international business operations. Read full blog post »

In a recent poll by the Association of Corporate Travel Executives (ACTE) and International SOS, most respondents – 90 percent – said that their travelers want to be tracked so that in case of an emergency, they can be contacted immediately. Read full blog post »

From an employee being arrested and thrown in jail to calming down an irate executive during a crisis, a panel of experts on November 29 during a webinar will share some real world circumstances that may fall into your lap one day, especially if you have a hand in managing the health or security risks of your travelers, expats or other globally-mobile employees. Register NowRead full blog post »

International business travelers place a high value on their ability to stay informed. But it’s striking how few of those same travelers use any kind of travel-related information applications. Read full blog post »

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About The Blog

Simply put, Duty of Care is a company’s obligation to protect their employees from risk. This blog is your resource for learning all about this evolving topic. Factual, relevant and practical, we showcase tools and tips to help you manage the risks of a global workforce, highlight webinars and white papers on key topics, and foster discussion about Duty of Care and travel risk management. Our goal: to help you keep your globally mobile travelers, expatriates and others healthy, safe and secure.