The Business Value of Connected Support from HP

Organizations of all sizes are finding value with HP Proactive Care Services combined with the benefits of connecting their IT devices to HP for proactive analysis, faster troubleshooting and problem resolution.

We provide tailored proactive reporting, consultation, recommendations, and support for your HP hardware and software. Our services give you three benefits.

Personalized

Personalized

Personalized to make the best use of your time. A Technical Solution Specialist (TSS) will act as your single point of contact for start-to-finish ownership of any incidents. Connected products enable personalized analysis of firmware and software patches.

Proactive

Simplified

Simplified

Choose from one of three hardware support levels. With enhanced call handling, a single point of contact will manage your case. HP Proactive Care Services is available for HP computer hardware and software, storage and networking products.

HP Proactive Care Services helps ensure your IT infrastructure remains stable and reliable. You’ll spend less time worrying about operational maintenance and more time focused on innovation and growth.

“

HP Proactive Care protects the IT infrastructure most important to our company.

IDC white paper: Transform your support strategy as you transform your IT

Increasing business application performance, eliminating bottlenecks, simplifying deployments. These are just some of the ways HP Technology Services are helping companies shift into the New Style of IT.