911 audio: Neighbor hears gunshots when they attempt to help a bloodied woman on their doorstep.

The young woman who called 911 as her neighbor lay bleeding to death on her doorstep was terrified she’d become the next victim if she opened her door.

“There’s someone at the door at my house, they’re crying,” the caller tells a 911 dispatcher, “at the floor of my door.

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“I think she’s hurt; she’s hitting the doorbell.”

Hannah Bonta, 20, rang her next-door neighbor’s doorbell, seeking help after her mother’s boyfriend’s stabbed them and killed the family dog on Aug. 24, police say. A recording of the neighbor’s frantic call was released Thursday, showing her frustration as minute after minute ticked by without an ambulance showing up.

“Ma’am, I thinks she’s laying dead on the floor," the neighbor told the dispatcher. “There’s no one here. There’s not even a police officer here, he drove away. There’s no ambulance. This woman has been laying here for over 5 minutes ... we could have saved her, ma’am. I think she’s dead now.”

At this point, the caller has been on the line with 911 for 15 minutes. Nearly 10 minutes later in the call, there’s still no ambulance.

The police records released Thursday — in response to a public records request by South Florida Sun Sentinel — leave it unclear how long it took for the ambulance to arrive.

Portions of the call were redacted by Coconut Creek police, who have refused to release records to show how long their response took. A review of their recordings show that after the first officer who came and then was forced to retreat, an army of officers responded but couldn’t immediately converge on the scene in the 4200 block of Northwest 57th Drive.

Don’t open the door, the dispatcher told the caller. “Mom, she can have a weapon,” the young woman whispered to her mother.

“She’s asking for help, she’s on the floor of our door, like, crying, saying ‘please help me, help’ She collapsed at the door, at the front door. ... I’m shaking, I don’t know what to do, can you send an ambulance? My mom is a nurse, can she come outside?"

The dispatcher told her only if it’s safe. “I don’t know what to do. ... I think she’s dying," the caller says. "She’s asking for help. ... Do you hear her screaming?”

“Oh my God, she’s not moving anymore. ... She’s not moving. I hear him out there. Why is this taking so long? Ma’am, this is an emergency, where are they? OK ... she just flipped over and her hand collapsed on her chest.”

Looking through the door’s peephole, she hollered “Ma’am? Are you OK? Ma’am, can you wake up?"

Then to the dispatcher: “She’s not responding ... When are they coming? This is taking forever.”

The suspect, Jason Roseman, is still outside. "They can’t go in blindly,” the operator explained of the cavalry of help who could be in danger because of a man with a gun.

“What about that female laying in front of the door bleeding, do we know who she is and where’s she at?” one officer is heard on the radio saying.

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“We still got victims, got to check on the guy that’s still waiting for us,” says another.

The young woman who made the 911 call told the Sun Sentinel that her neighbor, who was covered in blood, was “trying to get in” her house and initially she “didn’t know if someone was trying to break in.”

Bonta said “please help” before immediately collapsing to the ground, the 911 caller said. “We had no form of self-defense,” said the caller, who asked not to be identified. “Was there someone chasing her and we could be next?”

Still, her mother, an RN, was determined to help. The nurse got outside of their home through a side door to get to the bleeding woman on their front doorstep. A man with a gun, also covered in blood, “saw my mom come outside and he came outside. They went face to face.”

The caller said the man chased her mother away, telling her to “ ‘call the law.’ " The girl’s mother “came running back in.”

They were prepared to try again with a towel and pepper spray, according to both the 911 call and an interview, but then the first officer pulled up and "we heard the gunshots.”

“He’s shooting at the police? Who’s shooting at who — I don’t know.” Then, to someone in her house: "Is she dead? Oh my God, she’s dead,” the caller wailed.

Minutes later, she pleaded again for an ambulance.

“Isn’t an ambulance supposed to have a response time?” she cried to the dispatcher. Then to someone in the house: “It’s their fault, not ours. They took too long." Then to the 911 operator, “Ma’am, I’m sorry, but we’ve waited way too long.”

The dispatcher told her “everyone from the entire county" is on their way, including officers from Palm Beach County. To her mother she said: “They’re not going to do anything until it’s not an active scene. If she dies, it’s not our fault.”

Her mother is heard wailing in response. “Mom, he has a view of our house. He could have shot you for helping her.”

As police arrested Roseman, the caller was still distraught on the phone: “She’s in the same position that she was 20 minutes ago, bleeding out.”

The State Attorney’s Office said Thursday they have not yet decided if they will seek the death penalty for Roseman, who is accused of stabbing and killing both Bonta and her mother, stabbing and injuring Bonta’s boyfriend, and shooting the first Coconut Creek police officer who arrived on scene.

Officer Andrew Renna was discharged from Broward Health North on Aug. 30, after three days spent in the intensive care unit.

Lisa J. Huriash can be reached at lhuriash@sunsentinel.com or 954-572-2008 or Twitter @LisaHuriash