Senior Energy Services Account Representative

FINAL FILING DATE: We are accepting the first 50 qualified applications or closing at 5:00 pm, September 4, 2018; whichever occurs first.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the regular and full-time position of Senior Energy Services Account Representative in the Electric Department. The normal work schedule is Monday through Friday, 8:00 am –5:00 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To organize, assign and review the work of assigned personnel engaged in customer service and the development, implementation and marketing of customer facing energy, and demand-side resource management programs and attract and retain industrial and commercial businesses.

DISTINGUISHING CHARACTERISTICS

This is the advanced journey level in the Energy Services Account Representative series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties, and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series, including providing supervision over assigned personnel and perform complex energy-related program development and implementation. Employees at this level are required to be fully trained in all procedures related to assigned areas of responsibility.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from an assigned supervisor or manager.

Exercises technical and functional supervision over lower level professional and technical staff.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

Plan, prioritize, and review the work of professional staff assigned to the performance of professional program development, implementation and marketing as it relates to energy-related programs. Perform and support economic development efforts to attract and retain industrial and commercial electric utility businesses customers.

Research, develop, implement, and manage various energy-related programs for electric utility customers. Develop and maintain Key and Major Account management plans and relationships. Develop programs to support tenant improvements, new residential construction, and retro-fit projects; update and modify existing programs to make best use of new technology, to respond to customer needs and to reduce electric utility demands and operating costs.

Work closely with customers, building and business owners, architects, developers, and contractors to determine energy-related programs that meet their needs, enhance operations and reduce costs; assist in identifying and resolving problems and concerns related to energy-related assets.

Design, develop and implement program plans and strategies to promote energy-related programs, balancing value of program benefits against program operation and management costs, consistent with the City’s priorities and state, federal and local regulations.

Conduct market research including surveys and analysis regarding public opinion about the value of and demand for energy efficiency programs. Identify and explore impacts of new industry technology, regulations, products or customer behavior

Make presentations regarding utility programs; educate and inform customers, developers, contractors, architects, City staff and others regarding energy programs; represent the City at events and other public forums

Coordinate with City staff in other divisions and departments regarding program operations and to facilitate resolution of customer issues and concerns; interpret customer issues and investigate complaints and recommend corrective action

Perform the most difficult work related to the development, implementation and management of assigned programs.

Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.

Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

Principles and practices of technical and functional supervision and training.

Advanced principles and practices of electric energy efficiency technologies and related program development, implementation and marketing.

Advanced energy consumption economics and financial analysis.

Sophisticated market research techniques and analysis.

Principles and practices of local economic development

City policies, electric industry standards, and current technology and trends related to energy efficiency and conservation programs.

Perform the most complex and difficult duties related to the researching, developing, implementing and managing various energy programs for a variety of City customers.

On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.

On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

Two years of experience similar to that of an Energy Services Account Representative II with the City of Roseville (performing professional analytical work in the development and implementation of energy efficiency, conservation, renewable energy, and demand-side resource management programs for residents and businesses within the City; researching, developing and implementing marketing strategies designed to promote such programs and encourage new and continuing customer participation; and receiving and responding to customer questions related to such programs).

AND

Training:

A Bachelor’s degree from an accredited college or university, preferably in marketing, business administration, economics, public administration, engineering or a related field.

License or Certificate

Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the “Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored. I understand and agree with the above instructions.

Yes

No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones.

3. How many years of experience do you have in utility account management?

Less than 1 year

1-5 Years

5+ Years

4. Describe your experience managing utility or other strategic key customer accounts. In your response, indicate your approach to managing customer service accounts and why you believe you are successful.

6. Please identify your role in your current organization and how your skillset contributes to the team.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE:A complete application packet must be received in the Glenn County Personnel Department by 5:00 P.M., Friday, August 31st, 2018

TESTING:

The written test is scheduled for Wednesday, September 12th, 2018 at 9 AM. The Oral Board test is scheduled for Wednesday, September 19th, 2018 or Thursday, September 20th, 2018. The written test will be waived for those who have proof of a passing Corrections Test score within the last three years.

THE POSITIONSheriff’s Correctional Deputy position performs a variety of work in the monitoring of county, state and federal detainees; to maintain the security and safety of inmates and staff with the Glenn County Sheriff’s Office. This position is scheduled for forty (40) hours per week on a rotating 24-hr shift. This recruitment will be used to establish a list to fill future vacancies for the next six (6) months.

APPLICANT INSTRUCTIONS/INFORMATION - A COMPLETE APPLICATION PACKET MUST INCLUDE:* A Glenn County Employment Application * Résumé* Transcripts and/or Certificates * Cover Letter* GCPER 44/ Conviction Form It is the responsibility of the applicant to ensure applications are received at the Glenn County Personnel Office by 5:00 P.M., Friday, August 31, 2018.GLENN COUNTY EMPLOYMENT APPLICATION: Application forms must be filled out completely; please do not include “refer to resume” on the application. All statements made on the application are subject to investigation and verification. A separate application must be filed for each position.

RESIDENCE REQUIREMENTS: There is no residence requirement except certain positions may require the employee to reside within a reasonable commuting distance.TRAVEL AND RELATED EXPENSES: Glenn County does not reimburse applicants for any travel or related expenses incurred in connection with applying for employment.VETERAN'S PREFERENCE POINTS: Applicants wishing to claim veterans' preference points for an open, non promotional examination must attach a copy of their DD214 to their application at the time of submission. Submissions after the final filing date will not be accepted. MEDICAL EXAMINATION: Applicants may be required to pass a medical examination and fingerprinting as a condition of employment or promotion. Medical exams may include a fitness exam and a drug & alcohol screen.LICENSE OR CERTIFICATE: Possession of, or ability to obtain, an appropriate valid California driver’s license. See Training and Experience for any additional required license or certification.DEGREE OR CERTIFICATIONS: Copies of all required degrees and/or certifications, as outlined in the job description, must be provided. Please include copies of all required educational degrees beyond high school and special requirement documents such as certificates, licensures, etc. in your job application packet.SELECTION PROCESS: The selection process may consist of an application evaluation, oral examination, written exam and fingerprinting process. The most qualified applicants will be invited to participate in an interview wherein their qualifications for this position will be reviewed in more detail. Additional testing may be applicable. If you are selected for an interview, you will automatically be contacted.Eligible lists are used for Full-Time (40 hrs./wk. with benefits), Part-Time (20-39 hrs./wk. with benefits), and Public Service employee (PSE) temporary (limited benefits).

The County of Yuba is currently recruiting for several Correctional Officer positions in the Sheriff’s Department. Under continuing supervision incumbents perform a wide variety of support in two areas: corrections, in which incumbents ensure the security, safety and care of individuals in custody; and bailiff, in which incumbents ensure the safety and security of the courts and their personnel during court proceedings; and perform related work as assigned. Incumbents may be assigned to either County Jail security or Court security.

FINAL FILING DATE:A complete application packet must be received in the Glenn County Personnel Department by 5:00 P.M., Friday, August 17th, 2018

THE POSITIONThe Deputy Sheriff position performs a variety of responsible law enforcement and crime prevention work, including patrolling assigned areas, answering calls and complaints, investigating crimes, serving civil papers, and providing courtroom security; to enforce all federal and state laws and local ordinances related to public safety and welfare at the Glenn County Sheriff’s Office throughout Glenn County. This position is scheduled for forty (40) hours per week with a rotating schedule. This recruitment may be used to establish a list to fill future vacancies for the next six (6) months.

It is the responsibility of the applicant to ensure applications are received at the Glenn County Personnel Office by 5:00 P.M., Friday, August 17, 2018.GLENN COUNTY EMPLOYMENT APPLICATION: Application forms must be filled out completely; please do not include “refer to resume” on the application. All statements made on the application are subject to investigation and verification. A separate application must be filed for each position.Application forms may be completed on CalOpps.org or obtained from and returned to:GLENN COUNTY PERSONNEL DEPARTMENT525 W. Sycamore Street, Willows, CA 95988Telephone (530) 934-6451 – Fax (530) 934-6452TDD – No Voice (530) 934-6444Website: www.countyofglenn.net

RESIDENCE REQUIREMENTS: There is no residence requirement except certain positions may require the employee to reside within a reasonable commuting distance.TRAVEL AND RELATED EXPENSES: Glenn County does not reimburse applicants for any travel or related expenses incurred in connection with applying for employment.VETERAN’S PREFERENCE POINTS: Applicants wishing to claim veterans' preference points for an open, non-promotional examination must attach a copy of their DD2l4 to their application at the time of submission. Submissions after the final filing date will not be accepted.MEDICAL EXAMINATION: Applicants may be required to pass a medical examination and fingerprinting as a condition of employment or promotion. Medical exams may include a fitness exam and a drug & alcohol screen.LICENSE OR CERTIFICATE: Possession of, or ability to obtain, an appropriate valid California driver’s license. See Training and Experience for any additional required license or certification.DEGREE OR CERTIFICATIONS: Copies of all required degrees and/or certifications, as outlined in the job description, must be provided. Please include copies of all required educational degrees beyond high school and special requirement documents such as certificates, licensures, etc. in your job application packet.SELECTION PROCESS: The selection process may consist of an application evaluation, oral examination, written exam and fingerprinting process. The most qualified applicants will be invited to participate in an interview wherein their qualifications for this position will be reviewed in more detail. Additional testing may be applicable. If you are selected for an interview, you will automatically be contacted.Eligible lists are used for Full-Time (40 hrs./wk. with benefits), Part-Time (20-39 hrs./wk. with benefits), and Public Service employee (PSE) temporary (limited benefits).