First partnership to extend continuum of care for telemedicine visits
with cost-saving, customized referrals

February 07, 2017 08:38 AM Eastern Time

LEWISVILLE, Texas--(EON: Enhanced Online News)--Teladoc,
Inc. (NYSE: TDOC), the undisputed leader in telehealth, providing access
to care for millions, announces today its partnership with Compass
Professional Health Services® (Compass) to provide
in-network referrals that align with the Teladoc physician quality
standards. Teladoc members seeking a primary care physician (PCP) or a
specialist, including oncologists, orthopedists and others, can now
request and receive a referral within one business day.

“Primary care physicians and specialists are
further integrated into the Teladoc ecosystem, supporting our approach
to patient-centered health care and enabling members to benefit from a
closed-loop continuum of care.”

Surprising to many, it is estimated that 62 million Americans do not
have access to a PCP1. Furthermore, research2
shows that patients who have a PCP relationship demonstrate better
management of chronic disease, have 30 percent lower health care costs,
and have a 70 percent reduction in unnecessary trips to the emergency
department. Working with Compass, Teladoc will extend its ability to
provide continuity of care while enabling its members to derive maximum
value from their telehealth benefit through easier access to in-network
providers.

“Too many Americans are without access to quality care, and now for the
first time ever, patients seeking virtual care will have even greater
access and more care options thanks to this unique in-network referral
offering from Teladoc and Compass,” said Henry DePhillips, MD, chief
medical officer, Teladoc. “Primary care physicians and specialists are
further integrated into the Teladoc ecosystem, supporting our approach
to patient-centered health care and enabling members to benefit from a
closed-loop continuum of care.”

The Compass health navigation engine, with additional access to Compass
Health Pro® consultants, is fully embedded into the Teladoc
platform for PCP and specialist referrals. Using an unmatched
combination of proprietary technology and knowledgeable guidance from
the customer service team, Teladoc and Compass are further ensuring
continuity of care. When Teladoc members are within the platform, they
can request a PCP or specialist through an easy-to-navigate process.
Criteria including physician quality and outcomes, geographic location,
physician gender and availability are factored into referrals.

“As the champion of simpler, smarter health care, we believe telehealth
plays an important role in helping to improve access to quality health
care,” said Eric Bricker, MD, chief medical officer of Compass
Professional Health Services. “By working with Teladoc, we marry
telehealth with finding the right doctor to provide the next level of
care for even the most complex conditions.”

Through the partnership with Compass, Teladoc can also further support
Accountable Care Organizations (ACOs) and other health care initiatives
that require integrated, in-network care and benefit from an established
patient-physician relationship.

The integrated Teladoc-Compass solution is expected to be available in
the third quarter of 2017.

2.http://missionpointhealth.org/pcps-for-business/
The results show that on average, members who designated a PCP saved
about 30% on their healthcare costs, compared with those who did not
choose a PCP. The study also revealed a nearly 70% reduction in hospital
admissions over that same time for those members with a PCP.

About Teladoc

Teladoc, Inc. (NYSE:TDOC) is the nation’s leading provider of telehealth
services and a pioneering force in bringing the virtual care visit into
the mainstream of today’s health care ecosystem. Serving some 7,500
clients — including health plans, health systems, employers and other
organizations — more than 17.5 million members can use phone, mobile
devices and secure online video to connect within minutes to Teladoc’s
network of more than 3,100 board-certified, state-licensed physicians
and behavioral health specialists, 24/7. With national coverage, a
robust, scalable platform and a Lewisville, TX-based member services
center staffed by 400 employees, Teladoc offers the industry’s most
comprehensive and complete telehealth solution including primary care,
behavioral health care, dermatology, tobacco cessation and more. For
additional information, please visit www.teladoc.com.

About Compass Professional Health Services

Compass Professional Health Services is a health care technology and
consulting company that helps employers and their employees navigate the
complicated and costly health care landscape. Since 2005, the Compass
health navigation platform has created the premier health benefits
experience for more than 2,000 companies and 2 million members,
nationwide. Through an unmatched combination of smart technology and the
friendly guidance of Health Pro consultants, Compass simplifies health
care and helps employees make better health care decisions. To learn
more, visit www.compassphs.com.