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Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Returns and exchange details

We except returns and exchange within 7days of receiving your order.
We pay return shipping cost,when items are defective.
Customer must pay return shipping for change mind or exchange.

Shipping policies

Orders normally prepare in 3 days

Items wil be shipped in 3~5days after getting paid.

Please Choose your shipping method as you want.

#If you want to choose Resistered mail, Fedex and EMS, please convo me before you pay as our basic shipping method is regular mail.We will prepare you a custom listing.

1) International Air Mail

Shipping cost: $2.5 / $0.25 for each additional item
The average delivery time is approximately 7-20 days business days
Delay in custom or Post office can cause delay.
Sometime, it take more than a month,but rarely lost
Delivery to Russia, it usually takes over 60 business days after shipment(EMS recommended)
Tracking number is not provided

2) International Registered Air Mail(available on requisition)

Shipping cost: Extra $2.5 (free upgrade for order over $80)

- The average delivery time is approximately 10-20 days
Delay in custom can cause unexpected delay of shipping
Delivery to Russia, it usually takes over 60 business days after shipment(EMS recommended)
The registered number will be provided.

3) Express Mail Service (available on requisition)

Flat rate: $25.2 up to 1kg of package

- The average delivery time is approximately 3-7 business days
Delay in custom or Post office can cause delay.
Tracking number will be provided.
Mobile number must be provided when choosing Fedex

Note-EMS does not deliver to some countries such as IATLY, SOUTH AFRICA, NEW CALEDONIA, DOMINICA, LEBANON, REUNION ISLAND, LITHUANIA, MALTA, MONACO, SWAZILAND, SOUTH AFRICA, URUGUAY, CENTRAL AFRICAN REPUBLIC and COLOMBIA.

★Customs fees or taxes imposed by Customs for orders are separate from the shipping charges, and mygems is not responsible for this.★

Orders normally prepare in 3 days

Items wil be shipped in 3~5days after getting paid.

Please Choose your shipping method as you want.

#If you want to choose Resistered mail, Fedex and EMS, please convo me before you pay as our basic shipping method is regular mail.We will prepare you a custom listing.

1) International Air Mail

Shipping cost: $2.5 / $0.25 for each additional item
The average delivery time is approximately 7-20 days business days
Delay in custom or Post office can cause delay.
Sometime, it take more than a month,but rarely lost
Delivery to Russia, it usually takes over 60 business days after shipment(EMS recommended)
Tracking number is not provided

2) International Registered Air Mail(available on requisition)

Shipping cost: Extra $2.5 (free upgrade for order over $80)

- The average delivery time is approximately 10-20 days
Delay in custom can cause unexpected delay of shipping
Delivery to Russia, it usually takes over 60 business days after shipment(EMS recommended)
The registered number will be provided.

3) Express Mail Service (available on requisition)

Flat rate: $25.2 up to 1kg of package

- The average delivery time is approximately 3-7 business days
Delay in custom or Post office can cause delay.
Tracking number will be provided.
Mobile number must be provided when choosing Fedex

Note-EMS does not deliver to some countries such as IATLY, SOUTH AFRICA, NEW CALEDONIA, DOMINICA, LEBANON, REUNION ISLAND, LITHUANIA, MALTA, MONACO, SWAZILAND, SOUTH AFRICA, URUGUAY, CENTRAL AFRICAN REPUBLIC and COLOMBIA.

★Customs fees or taxes imposed by Customs for orders are separate from the shipping charges, and mygems is not responsible for this.★

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.