topic Re: Fraud: Dongguan Shunfa Logistics Co., Ltd. in Disputes and Limitationshttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2052736#M106107
This is what happened to me I ordered 3 practice putting mats i received 3x golf balls they said its was in the description which it wasn't showed you a video of item.Fri, 06 Mar 2020 07:45:17 GMTSamanthacook382020-03-06T07:45:17ZFraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2014870#M96940
<P>I placed two separate orders from two completely different websites for different products.&nbsp; After payment using my Paypal account I discovered that payment for both orders was made to Dongguan Shunfa Logistics Co., Ltd.&nbsp; &nbsp;&nbsp;</P>
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<P>Both orders were shipped and when received I discovered that the items received were not as advertised.&nbsp; When I contacted the company I received an email with very poor grammar.&nbsp; Rather than offer to ship a replacement product they offered to give me a discount on what I paid but asked for banking information.&nbsp; When I insist that they correct their mistake they claim that it is my responsibility to pay for return shipping.</P>
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<P>I have filed a complaint for resolution with Paypal and am waiting for a response.&nbsp; Looking online it appears as though this is common practice for Dongguan Shunfa Logistics Co., Ltd. and basically a scam to both steal your money by shipping inferior products which are not what was ordered but then to also collect bank information.</P>Wed, 27 May 2020 15:45:07 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2014870#M96940TomS140862020-05-27T15:45:07ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2015126#M96990
<P>I also had a similar problem. Bought a robotic Rubiks Cube and recieved back a cheap plastric cube with stuffed up colours so that it is impossible to solve. When I tried to get a refund back through PayPal I had to return the dud cube to the company. After repeated attempts to contact Dongguan Shunfa Logistics Co. Ltd to no avail, and also emails to PayPal with no replies from either, PayPal declined my claim.</P><P>ROYALLY SHAFTED BY BOTH!&nbsp;</P>Fri, 24 Jan 2020 21:43:04 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2015126#M96990ian_buckingham2020-01-24T21:43:04ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2015135#M96992
<P>In both cases I received a product that was not even close to what I ordered. I saved all of the email correspondence as proof that the company is at fault.&nbsp; I expect that Paypal will not only honor their protection agreement but will ban this company from further transactions.</P><P>&nbsp;</P>Fri, 24 Jan 2020 21:51:38 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2015135#M96992TomS140862020-01-24T21:51:38ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2015395#M97071
<P>This company is basically commiting mail fraud! Through a christmas sale that was advertised on instagram by this company I ordered a planetarium with two star discs for $40 dollars. Christmas came and went and I did not received anything. When I followed up on the purchase through paypal they apologized for their mistake and said they would be shipping the product to me. They never shipped a planetarium with two star discs..... instead they shipped two worthless plastic jewel cases with circular discs without a planetarium. I still have not received a planetarium and have not been able to project the stars into any room of my house as they advertised.</P><P>&nbsp;</P><P>&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Advertised vs Shipped.jpg" style="width: 510px;"><img src="https://ppl.i.lithium.com/t5/image/serverpage/image-id/72572i671AE2FA448E3E73/image-size/large?v=1.0&amp;px=999" title="Advertised vs Shipped.jpg" alt="Advertised vs Shipped.jpg" /></span>&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Advertised Function.jpg" style="width: 498px;"><img src="https://ppl.i.lithium.com/t5/image/serverpage/image-id/72574i309DBF84E12980D1/image-size/large?v=1.0&amp;px=999" title="Advertised Function.jpg" alt="Advertised Function.jpg" /></span></P><P>&nbsp;</P><P>After disputing this transaction with PayPal the seller has contacted me through my personal email offering a 20% refund and then a 50% refund. I will accept nothing less than a 100% refund and hope that PayPal honors its buyer protections.</P><P>&nbsp;</P><P>&nbsp;</P>Sat, 25 Jan 2020 06:56:27 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2015395#M97071SoCalDad382020-01-25T06:56:27ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2016723#M97539
<P>I also have experienced fraud with this company.&nbsp; I ordered 2 of an item before Christmas and just recently, only after filing a dispute through paypay, did I&nbsp; receive and item not even close to it, and no where near the value.&nbsp; The dispute is still in review, but it is my hope that Paypal will stand by their policy and will also ban this company from any further activity.</P>Mon, 27 Jan 2020 00:16:29 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2016723#M97539GinaNY2020-01-27T00:16:29ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2016768#M97549
<P>GinaNY</P><P>PayPal gave me ten days to mail fraudulent product back to seller, this would take up to 30 days and cost more than product was worth. Seller NEVER replied NOR DID PayPal in this time, so claim denied. I do not hold out any hope of you getting a refund after vwhat I experienced.</P>Mon, 27 Jan 2020 02:10:06 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2016768#M97549ian_buckingham2020-01-27T02:10:06Zsunshine living hall scamhttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2016892#M97594
<P>on 11-6-2019 I ordered and paid for a HYT multi-functional metal dish drying system, fancy term for 2 layer dish drainer.&nbsp; I received a&nbsp; pink cheap plastic 3 levels, which I can get at the Dollar Tree for $1.00.&nbsp; I escalated this to a claim and damn paypal took the liars from China's word that it was correct because the Post Office marked it as delivered.&nbsp; I tried to explain to PP that it was not what I ordered and so now I am out $27.99 because&nbsp; China is lying about what they sent. &nbsp;</P><P>&nbsp;</P><P>Anyone have any information that might help.&nbsp; I would really appreciate it.</P>Mon, 27 Jan 2020 07:30:51 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2016892#M97594annielee42020-01-27T07:30:51ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2017671#M97756
<P>This company is a Cheat and Fraud. BE WARE!</P><P>I have requested order for High-Speed Portable SSD 2TB (2 in quantity),on 12th Jan 2020,&nbsp;After waiting for one week, I tried to contact their site for shipping and tracking information and they sent me a fake tracking number&nbsp;which is not working on their Chinese site nor on USPS, FaDex, DHL or UPS.&nbsp;</P><P>I still waited for 10 days with no response regarding product being shipped. So now i have escalated a claim with Paypal and waiting for the reply.&nbsp;</P><P>we paid this company only trusting Paypal and now this is a Fruad company/seller and i don't understand why Paypal is supporting such sellers with fraudulent activity. Paypal should Ban them immediately. Paypal should give refund and honor their policy.</P>Tue, 28 Jan 2020 02:48:13 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2017671#M97756rishi92020-01-28T02:48:13ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2017674#M97757
I am teying to be optimistic that Paypal has its users best interest at heart but so far, from other comments received it looks like bad news for us.Tue, 28 Jan 2020 02:58:02 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2017674#M97757TomS140862020-01-28T02:58:02ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2018156#M97847
Fraude. Commande du 23/13 jamais reçue.Tue, 28 Jan 2020 16:14:00 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2018156#M97847MaximeMedia2020-01-28T16:14:00ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2018261#M97877
<P>I have filed a complaint with Paypal but as the shipper was able to show delivery of an item PayPal refused my claim. I have appealed on the basis of non receipt of the correct item and await their reply.</P><P>&nbsp;</P><P>liamwinters</P>Tue, 28 Jan 2020 18:10:35 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2018261#M97877liamwinters2020-01-28T18:10:35ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2018303#M97884
Just finding out about this company and its getting worse ordered item they confirmed it almost immediately bank account was charged by that was it ...after a few days I tried to contact them only to receive a strange email worded exactly each time after contacting PayPal the seller offered me 8 dollars to satisfy and once again nothing else they have not responded to my emails. I really don't understand why PayPal allows thisTue, 28 Jan 2020 19:17:46 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2018303#M97884Djcase12020-01-28T19:17:46ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2019334#M98126
<P>m sure they have 1 or 2 standard email responses at the ready.&nbsp; &nbsp;Total frauds.&nbsp; Following is a cut &amp; paste from 1 of their emailed responses.&nbsp;&nbsp;</P><P>&nbsp;</P><TABLE border="0" width="100%" cellspacing="0" cellpadding="0"><TBODY><TR><TD width="100%"><DIV>Dear customer,<BR /><BR />Thank you for your reply.<BR /><BR />I ’m sorry that the product you received is different from the ad, but we have already sent our product to you. This is the best proposal that I can provide to you, but in this case, I have checked with our manager, we would like to offer you an exceptional proposal which will be provided to you only:<BR />1. How about we provide a 50% refund for this order.<BR />2. Otherwise, you will cost more than 20USD for shipping the product back to us, and customers need to be responsible for the returning shipping fee.<BR /><BR />Warm Prompt: Please do not send the item back until we authorize the return with the returning address in the email. Also, the address on the package is not our returning address, do never send the package to that address, or we will not be responsible for the loss.<SPAN class="im"><BR /><BR />If you have any questions, please feel free to contact us.<BR /><BR />Best regards,<BR /><BR />Customer Service Center<BR /><BR /></SPAN></DIV><P>&nbsp;</P></TD></TR></TBODY></TABLE>Wed, 29 Jan 2020 21:55:24 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2019334#M98126TomS140862020-01-29T21:55:24ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2019511#M98165
<P>I doubt they'll cover it, unless you return the item through a verifiable shipping method back to mainland China, which would most likely result in a net refund of about 50% or less than what you paid for the item.<BR /><BR />On the other hand, I'd be willing to bet there all sorts of red flags you ignored on the website you made the purchase from that you missed or ignored in hopes of getting that name brand item in the pictures at a steal price.<BR /><BR />No offense, but there's reason for the saying "if it sounds to good to be true..."</P>Thu, 30 Jan 2020 02:03:43 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2019511#M98165skyowallc2020-01-30T02:03:43ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2019512#M98166
<P>by the way, the return address on the shipping label is involved in the fraud, if it's in the US post it up, you can at least make some trouble domestically, half the time there's an organized crime mob of sorts behind it.</P>Thu, 30 Jan 2020 02:06:57 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2019512#M98166skyowallc2020-01-30T02:06:57ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2019917#M98272
<P>I just filed a PayPal claim against this company as well.&nbsp;</P><P>&nbsp;</P><P>Ordered on a Friday, had not received shipping confirmation by Monday. Sent an email, got an automatic reply. Waited a couple of days, then went to file a claim with PayPal.</P><P>&nbsp;</P><P>We will see what happens.</P><P>&nbsp;</P><P>Fortunately I paid with a credit card through PayPal, so if PayPal happens to take their side I have some other options for recourse.&nbsp;</P><P>&nbsp;</P><P>While some other un-helpful user suggested the prices were "too good to be true" in my case they were advertising the product at the EXACT price that the item was on sale and purchased for a week after Christmas from another online shop. I just wanted a second item and thought they must have still had some in stock for that price.&nbsp;</P><P>&nbsp;</P><P>It is disheartening to hear so many people getting their claims denied by PayPal. Once upon a time if you saw a PayPal checkout button that typically meant the merchant was reliable.&nbsp;</P>Thu, 30 Jan 2020 13:38:41 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2019917#M98272whosanhoit2020-01-30T13:38:41ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2020148#M98308
<P>defense of foolishness is tempered by the fact that this company and all the other's like them always have websites that lure suckers in with too good to be true prices, and I have yet to see anyone claim they paid $100 for an item that actually sells everywhere else for $100 dollars, nor have I ever heard anyone claim they made any attempt to actually verify the company before making that purchase.<BR /><BR />The people who get defensive over the truth are the ones who will be scammed again.</P>Thu, 30 Jan 2020 17:28:19 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2020148#M98308skyowallc2020-01-30T17:28:19ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2020194#M98316
<P>Has anyone had any luck in getting back their $?&nbsp; It amazes me that PayPal allows this when their account must have 100s of "item not as described".&nbsp; Contact your bank or CC and use the word "Fraud".&nbsp; They will chargeback PayPal.&nbsp; Unreal.</P>Thu, 30 Jan 2020 18:10:41 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2020194#M98316kuralowicz2020-01-30T18:10:41ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2020245#M98324
<P>I agree.</P><P>&nbsp;</P><P>I have saved this thread as a PDF to send to my CC company if needed.&nbsp;</P><P>&nbsp;</P><P>The number of times PayPal has received complaints about this company and not upheld their consumer protection, or suspended the seller's account, should be more than enough proof to get your money back from the CC company.</P><P>&nbsp;</P><P>I am able to further escalate my case as of tomorrow. I'll report back on any outcome I receive.&nbsp;</P>Thu, 30 Jan 2020 19:08:04 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2020245#M98324whosanhoit2020-01-30T19:08:04ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2020317#M98349
<P>Same scenario.&nbsp; Bought 4 "self solving Rubik's cubes" came as cheap, unsolvable cubes with 5 matching sides and one side unsolvable.&nbsp; I paid extra for 3-6 day shipping.&nbsp; Item took 6 weeks to finally arrive.&nbsp; I filed 10 days after purchase.&nbsp; Nearly 2 months later, Paypal is still trying to decide if this company is fraudulent.&nbsp; I called PayPal today and asked them what they would do when the company <A href="https://skia.shop" target="_blank" rel="noopener">Dongguan Shunfa Logistics Co., Ltd.</A> tells me to ship it back to them.&nbsp; They told me they would reimburse me $30 toward my return shipping.&nbsp; I can ship them back for that and will, but it is not just a simple process.&nbsp; You have show proof of shipping to PayPal and jump through the hoops of <A href="https://skia.shop" target="_blank" rel="noopener">Dongguan Shunfa Logistics Co., Ltd.</A> to be sure you qualify for the refund.&nbsp; Then once <A href="https://skia.shop" target="_blank" rel="noopener">Dongguan Shunfa Logistics Co., Ltd.</A> has received them item back, you will be refunded.&nbsp; That is provided the item doesn't get stuck in China customs indefinitely.</P>Thu, 30 Jan 2020 20:34:04 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2020317#M98349myhawby2020-01-30T20:34:04ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2020464#M98387
<P>I purchased from this company and another sellers, in China .... off of facebook.&nbsp; Turned out to be Scams, one sent only part of the order, the other sent a totally different item (cheaper item) from what was ordered.&nbsp; I filed paypal claims and they insist you to return what you received to China with Tracking and Signature confirmation which costs WAY more that what your refund will be.&nbsp; So much for Purchase protection.&nbsp; Lesson Learned Twice !&nbsp;&nbsp;</P>Thu, 30 Jan 2020 23:40:26 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2020464#M98387mariasfinds2020-01-30T23:40:26ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2020494#M98392
UPDATE: Paypal has just updated my cases and has issued me 100% credit for both orders. I am very pleased that PalPal has lived up to their customer protection policies. Hopefully the next step is that this scan Chinese company is quickly banned from paypal.Fri, 31 Jan 2020 00:58:55 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2020494#M98392TomS140862020-01-31T00:58:55ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2020977#M98454
<P>Even after receiving my refund the scam company continues to "assist"(**bleep**) me. Here is the latest email from them. Please return this product to get a refund. Here is the return information: Consignee: Peter Street address: &lt;removed&gt; Please pack properly to avoid damage during transportation. Otherwise, we will deduct part of the payment. Write down your order number and ticket number #XXX 2. When returning, please provide us with a tracking number. In addition, if shipping information appears to have been delivered, we still do not refund you. please tell us. Once we receive your email, we will process it immediately. 3. You can consider my previous proposal within 7 days. We apologize for any inconvenience this may cause, and hope you understand. Last blessing customer service center</P>Thu, 06 Feb 2020 17:16:21 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2020977#M98454TomS140862020-02-06T17:16:21ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2021038#M98471
<P>I am glad to hear that.&nbsp; Feb 1 is the deadline for them to respond to my claim and it is currently 1 AM Feb 1 in China.&nbsp; I called Paypal again yesterday and told them how many people had been ripped off by these people and how disgusted that they continue to give the benefit of the doubt to the seller.&nbsp; I asked the Paypal rep. to forward my complaint and to flag this company due to the many people complaining.&nbsp; Maybe they are waking up to these fraudsters and will shut their account down.&nbsp; Thank you for your update. (And you can block their messages so they don't continue to irritate.)</P>Fri, 31 Jan 2020 17:17:45 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2021038#M98471myhawby2020-01-31T17:17:45ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2021039#M98472
<P>They waited until the last minute to respond to my dispute, and then issued a tracking number and did not respond to any messages.&nbsp;</P><P>&nbsp;</P><P>I sent them the link to this thread through PayPal and told them that if they intended to ship something different than what I ordered to be prepared to issue a full refund.&nbsp;</P><P>&nbsp;</P><P>Now to wait several days for it to be shipped form China.&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P>Fri, 31 Jan 2020 17:18:14 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2021039#M98472whosanhoit2020-01-31T17:18:14ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2021202#M98509
Actually the websites were very well put together and verified by American Express and Paypal among others. Pricing was reasonable to expect fair treatment. They now have over 14 different sites that al appear the same. Seems like this is the new trend.Fri, 31 Jan 2020 21:03:26 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2021202#M98509TomS140862020-01-31T21:03:26ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2021211#M98510
Every message they end me I simply resond that their scam failed. If i can occupy their time even for a few minutes it is worth it. They obviously have no intention of shipping what is ordered. I wish Paypal had an option to block international shippers.Fri, 31 Jan 2020 21:14:15 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2021211#M98510TomS140862020-01-31T21:14:15ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2021332#M98543
I was refunded my money after disputing that the item purchased was never shipped and sending several different messages to PayPal support through messenger. I believe PayPal must have flagged this company by now. Stay the course and stay positive.Sat, 01 Feb 2020 01:39:21 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2021332#M98543SoCalDad382020-02-01T01:39:21ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2021486#M98572
<P>How did you succeed at getting that.&nbsp; Dongguan Shunfa responded to my item not as described case at the last minute as is characteristic of them.&nbsp; Then said I have to return the product.&nbsp; PayPal says they will reimburse me $30 (of the $36) for my shipping costs, but I have to send a receipt for shipping with address and cost to ship on it, take a pic of package with correct address on it and wait for it to be received in China.&nbsp; The address they give me is kind of like the one they gave you.&nbsp; These Rubik's cubes would be worth $1 at the Dollar Tree...if they were made with 6 correct sides, but with one side that is a mess, they are not even worth a dollar.&nbsp; So I can't understand why PayPal would rather eat the $30 cost of shipping them back to China than acknowledge the fraud for what it is and just decide in my favor.&nbsp; I don't know what you did differently to get the favored outcome, but as of today, Paypal thinks I owe it to them to ship the items back and wait.&nbsp; I just can't see the logic in it.&nbsp; There is something fishy about this.</P>Sat, 01 Feb 2020 09:20:10 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2021486#M98572myhawby2020-02-01T09:20:10ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2021594#M98583
I ordered a flat comb after watching a video of it that appeared to use a different steam process and looked promising. It was 1999. So this product was offered by Bomei Co., which is in Hong Kong. It arrived with a non usable electrical plug that may work in Hong Kong but not in the United States. I wrote countless emails to this company but got zero response. But as I was recently searching for an envelope to mail off a book, I came across the product's original envelope and found that the return address was to this Logistics company mentioned herein. So now I have to file a complaint to PayPal as well. Obvious fraud.Sat, 01 Feb 2020 14:23:02 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2021594#M98583SamCookeFan12020-02-01T14:23:02ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2022621#M98839
<P>Since first posting that I also was defrauded by this company, I was able to speak with a Supervisor and was issued a refund.</P><P>It took a lot of persistence and willingness to provide evidence to my claims.&nbsp;</P><P>My suggestion to you all is to persist and ask to speak with a supervisor.&nbsp; Also to mention the thread here on the community board, and to please ban this company from doing any further business.</P><P>Hopefully they will realize from the 28 plus people who have been defrauded that this company is not in good standing and will ban them.</P><P>Best of Luck to you all.</P>Sun, 02 Feb 2020 21:01:25 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2022621#M98839GinaNY2020-02-02T21:01:25ZRe: sunshine living hall scamhttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023169#M98956
<P>So sorry to hear of your experience with this scam.</P><P>&nbsp;</P><P>We just had the same experience with the same exact product.</P><P>I was so furious when speaking with PP.&nbsp; They finally offered $20 credit which we accepted.</P><P>This is by no means over with.&nbsp; Their resolution was to be compared to flea market bargaining.</P><P>BTW: I used the same Dollar Store analogy as you when speaking with them.</P><P>&nbsp;</P><P>Ken</P><P>&nbsp;</P>Mon, 03 Feb 2020 15:13:58 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023169#M98956Andreacaputa2020-02-03T15:13:58ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023469#M99024
<P>I just got off the phone with PayPal support and we went through the whole $30 reimbursement option. I WAS considering it, until I found this thread. I am now completely convinced that if I ship the item back they would invent some BS and deny my refund. I would be out my purchase price, shipping price (probably) and even the wrong item I'm 100% sure they deliberately sent since they know that most people will just give up.</P><P>I'm calling PayPal back, pointing them to this thread and get my money back without all that garbage about fronting my money to ship back to them.</P>Mon, 03 Feb 2020 19:24:30 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023469#M99024jasonrm722020-02-03T19:24:30ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023481#M99031
<P>You are correct, they will not ship what you originally ordered.&nbsp; When the Company sends yo the return to sender information they clearly spell it out.</P><P>&nbsp;</P><P><SPAN>"if shipping information appears to have been delivered, we still do not refund you."</SPAN></P><P>&nbsp;</P><P><SPAN>Do not accept anything less that a full refund from PayPal.&nbsp; Even after I received my refund the Company still tries to get me to accept a discount.&nbsp;&nbsp;</SPAN></P>Mon, 03 Feb 2020 19:31:59 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023481#M99031TomS140862020-02-03T19:31:59ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023681#M99072
<P>We had the exact same problem, but PP refuses to reimburse. We talked to a PP rep and told him that return shipping would cost us more than $50 and that, being how this company operates we expect they will likely come up with some stupid reason not to accept our return. PP told us we had to complete a form on the .gov website where one can report such a crime. It is the "Internet Crime Complaint Center" form. We were asked to submit the complaint and upload the completed form to PP and we would then get reimbursed. I did all that and the next day I got an email telling me the dispute was closed and I wouldn't get reimbursed because I didn't mail the item back.&nbsp;</P><P>When we called them they refused to acknowledge what we were told, even though I have an email from PP with a link to that form and explicit instructions on how to upload the completed form to PP. They said all they could do is reimburse us $20 and that was after a lot of phone calls.&nbsp; And they insisted they don't have any other complaints about this company. We all know that isn't true.&nbsp;</P><P>I used to buy using PP all the time because of their customer service and reimbursement policy. Might as well use regular credit card now. Better chance of getting my&nbsp; money back.</P>Mon, 03 Feb 2020 23:07:51 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023681#M99072Andreacaputa2020-02-03T23:07:51ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023683#M99073
<P>Had the exact same problem. Worse, they sell using other names and different websites. I hate buying from China because the quality is usually poor and more often than not, you don't get what is advertised. When I ordered a stainless steel over the sink shelving system I got 3 pink mini plastic trays. I was in shock. Went back to the website, which had vanished by then. This company should be black listed. I don't understand why PP doesn't do that.</P><P>&nbsp;</P>Mon, 03 Feb 2020 23:11:20 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023683#M99073Andreacaputa2020-02-03T23:11:20ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023684#M99074
<P>They didn't honor my buyers protection. After long discussions they refunded par of it.&nbsp;</P>Mon, 03 Feb 2020 23:12:58 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023684#M99074Andreacaputa2020-02-03T23:12:58ZRe: sunshine living hall scamhttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023686#M99075
<P>That is EXACTLY what happened to me and forget getting your money back. PP said they would if I filed a report through a .gov website and I did. Then they told me that the case was closed and I wouldn't get reimbursed because I didn't return the item. After long discussions I got part of it back.&nbsp;</P>Mon, 03 Feb 2020 23:15:54 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023686#M99075Andreacaputa2020-02-03T23:15:54ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023687#M99076
<P>The days when PP treated customers better and refunded are long gone. Might as well use your credit card instead. Better chance of getting your money back.</P>Mon, 03 Feb 2020 23:17:31 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023687#M99076Andreacaputa2020-02-03T23:17:31ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023689#M99077
<P>Actually, the item I ordered costs just a little more on Amazon, so no, I wasn't looking for an extra special deal. I didn't order on Amazon because they didn't have it at the time. Besides, nothing excuses the methods and pointing the finger back at the buyer is a little like blaming the girl for wearing a skirt and putting on makeup.</P>Mon, 03 Feb 2020 23:19:53 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023689#M99077Andreacaputa2020-02-03T23:19:53ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023692#M99078
<P>I wouldn't return. The way this company operates they are likely to say they never received the product back. I wouldn't&nbsp; put it past them to say you didn't return what they send you.&nbsp;</P>Mon, 03 Feb 2020 23:22:46 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023692#M99078Andreacaputa2020-02-03T23:22:46ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023693#M99079
<P>You are very lucky. I didn't get reimbursed the full amount. Only&nbsp; part of it. How is it possible that they treat customers with the exact same problem differently?</P>Mon, 03 Feb 2020 23:23:43 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023693#M99079Andreacaputa2020-02-03T23:23:43ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023695#M99080
<P>We did ask for a supervisor, we did that twice and each time they refused the refund, but didn't say why. We did ask why they didn't blacklist this company and were told they&nbsp; have no problems with this company. We told them that they should read the these posts. At that point all we got was "nothing we can do". Eventually we got a partial refund. Partial is not in accordance with their policy.&nbsp;</P>Mon, 03 Feb 2020 23:27:52 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023695#M99080Andreacaputa2020-02-03T23:27:52ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023771#M99104
<P>It took 3 tries to actually get a supervisor on the phone, kept getting "disconnected". Eventually, I did get a super in the dispute department. I gave my story, directed him to this thread, along with all the other tactics I've had them pull on me and read here. I also emphasized PayPal's responsibility to protect its buyers and the fact that, even though I was unfamiliar with the online retailer, I trusted in PayPal's logo on their payment site.<BR />I did end up getting a full refund. I offered to send the item back, IF they provide a prepaid shipping label. It sounds like they were content to just let it come to an end. I did strongly encourage them to investigate this company further.</P><P>&nbsp;</P><P>So as suggested before, keep at it.</P>Tue, 04 Feb 2020 01:48:28 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023771#M99104jasonrm722020-02-04T01:48:28ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023846#M99121
<P>I am in the middle of a resolution dispute with them.&nbsp; They didn't send the item when promised and I'm still waiting for the resolution to be completed.&nbsp; We're going on 2 months now.&nbsp; I got a package today and instead of the projector I ordered it's a cheap tiny tripod.&nbsp;&nbsp;</P><P>&nbsp;</P><P>This group needs to be banned by Paypal.&nbsp; It's a complete fraud and I want my money back.</P>Tue, 04 Feb 2020 04:00:55 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2023846#M99121JessicaFangirl2020-02-04T04:00:55ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2024476#M99268
<P>I have been doing this for about 2 months as well.&nbsp; I just sent the package back to China. It cost me $35.35 in priority shipping. I only did it because PayPal said they would reimburse $30 of that shipping charge.&nbsp; So it cost me $5.35 to ship back rubiks cubes that are totally worthless.&nbsp;&nbsp; I know this company is BANKING on the fact that most people will give up because it is not worth it, thereby getting to keep the money.&nbsp; Not my money.&nbsp; Paypal seems oblivious to thier fraud.&nbsp; I have talked to them many times and they won't even say the word FRAUD...which is what it clearly is.&nbsp; Hopefully this will be resolved soon, but I am not holding my breath.&nbsp;</P>Tue, 04 Feb 2020 18:51:08 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2024476#M99268myhawby2020-02-04T18:51:08ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2024483#M99269
<P>Wow!! Nice job!!!&nbsp; I tried to get a Super but they put me on eternal hold.&nbsp; I am hoping they will honor their agreement to pay me back for return shipping...at least the first $30 or the $35.35 I paid.&nbsp; And will actually refund my purchase.&nbsp; I no longer trust PayPal to take care of their buyers.&nbsp; This was a ridiculous process.&nbsp;</P>Tue, 04 Feb 2020 18:57:35 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2024483#M99269myhawby2020-02-04T18:57:35ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2024752#M99555
<P><SPAN>This company is definitely BANKING on the fact that most people will give up. That is more than obvious. And PP is not oblivious. They know. It appears it is easier to just not reimburse their customers even though they have you believe that their policy didn't change.&nbsp;</SPAN></P><P><SPAN>We definitely were mislead and ended up being told that we wouldn't get reimbursed because we missed the deadline for a return. I had email correspondence proofing that there was an agreement to file a report with .gov and that I then would get reimbursed by PP. Everyone we talked to on the phone pretended not to know what what that report is. All we got was "nothing we can do". We did end up getting $20 back, but not the whole amount. Every PP rep we talked to made it a point to say that they don't have problems with this company, which is an obvious lie or we wouldn't have a string of conversations about this company.</SPAN></P><P><SPAN>I don't know whats going on, but what is interesting is that our package came from Kentucky. Inside that package was another one from China. A lot of time consuming research and we learned that the address in Kentucky is an Amazon warehouse...they repack for these Chinese fraudsters. It appears that this is a well organized scam with big companies making a buck off of all of us.</SPAN></P>Tue, 04 Feb 2020 23:18:30 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2024752#M99555Andreacaputa2020-02-04T23:18:30ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2025139#M99646
I got **bleep** by this company too. Ordered a home planetarium with two discs 37.99$, and an ice scraper 6.99$. When the package arrived there were only the two discs, and the stupid scraper but NO PLANETARIUM AT ALL. I wasn’t even feeling bad because I thought paypal would give me easily my money back after telling them the case, but nope, now paypal has accepted the sellers request to return this cheap **bleep** 6.99$(Shipping costs ~40$) back to China in order to get my refund. I’m pretty sure I will not see my money ever again... isn’t there anything we can do anymore?? Obviously here’s enough evidence to show that this shop is A dirty cheatershop.Wed, 05 Feb 2020 12:29:41 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2025139#M99646Mt06432020-02-05T12:29:41ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2025288#M99702
<P>I amazed how many people actually thought PayPal had their back on this, as if a sociopath corporation actually cares squat for you</P>Wed, 05 Feb 2020 15:36:08 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2025288#M99702skyowallc2020-02-05T15:36:08ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2025390#M99713
<P>THE ANSWER TO THIS PROBLEM IS TO GET TO A SUPERVISOR!!! I just insisted on talking to a Supervisor, the Customer Service Rep.&nbsp; balked at letting me through, but I continued to insist.&nbsp; I finally talked to the Supervisor, who within minutes closed the case and issued the refund.&nbsp; (Now to see if PayPal will actually give me my $30 reimbursement for return shipping.)&nbsp;</P>Wed, 05 Feb 2020 17:27:58 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2025390#M99713myhawby2020-02-05T17:27:58ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026337#M99901
<P>I just received that exact email! &nbsp;I ordered these Marshall keychain jacks, 2 sets, and all they sent me was 4 key rings, I have been back and forth with them since October. &nbsp;They offered me 20%, 30% and then 50% refund, to which I replied “ 100% or send me what I ordered.” &nbsp;They asked me to post pictures of the package etc., which I did. &nbsp;They insist they sent my full order. &nbsp;So many people have had the same exact thing happen, they only ship the key rings, no jack to plug them into. &nbsp;Sadly, I must have used my cc instead of PayPal. &nbsp;The last email I received (exact wording of yours above, blessing and all) asked me to return product. &nbsp;No way am Imgoung to be out more money! &nbsp;If you go to their website PayPal is still allowing them to operate as a form of payment, ridiculous! &nbsp;</P>Thu, 06 Feb 2020 13:52:51 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026337#M99901buttonneuk2020-02-06T13:52:51ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026375#M99915
I believe they are using some type of automated Email bot to reply to all the complaints they receive. The email responses all have the same format and poor english. This company is committing mail fraud and PayPal should recognize it as a criminal enterprise.Thu, 06 Feb 2020 14:43:52 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026375#M99915SoCalDad382020-02-06T14:43:52ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026381#M99917
You should open the case again. Send photos of what they sent and make sure you maintain that they did not send you what you ordered. It is not that what you ordered is not what was expected your dispute is that they never sent a planetarium.Thu, 06 Feb 2020 14:49:31 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026381#M99917SoCalDad382020-02-06T14:49:31ZRe: sunshine living hall scamhttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026383#M99918
What government website?Thu, 06 Feb 2020 14:51:01 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026383#M99918SoCalDad382020-02-06T14:51:01ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026390#M99919
Which government website? If this was repackaged in Kentucky that is mail fraud in the US.Thu, 06 Feb 2020 14:56:21 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026390#M99919SoCalDad382020-02-06T14:56:21ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026490#M99931
Hi Same problem! Can you give me te email please from the seller, so i can mail him? Thank you very much StevenThu, 06 Feb 2020 16:37:53 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026490#M99931StevenDC2020-02-06T16:37:53ZRe: sunshine living hall scamhttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026536#M99936
This is the email I got from PP with the information about that .gov Website, the form and how to submit it to PP once completed. This is also what they refused to acknowledging when they refused to reimburse me: Customer Service PayPal Customer Support04:32 PM Dear, Ken Caputa Thank you for contacting PayPal Customer Support. These are the steps to process the refund without a return for this particular case Go to <A href="http://www.IC3.gov" target="_blank">www.IC3.gov</A>, fill out the complaint form (NOT ALL INFORMATION NEEDS TO BE FILLED OUT), save and download form as a PDF file, Take screen shots or photos of the first 2 or 3 pages that you filled out.Thu, 06 Feb 2020 17:28:07 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026536#M99936Andreacaputa2020-02-06T17:28:07ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026544#M99939
PP doesn’t care. I still have pics as proof. Nobody cares. Everyone is making money, so why should they care? Here is the info you want. It is from PP with instructions. I never heard back! Customer Service PayPal Customer Support04:32 PM Dear, Ken Caputa Thank you for contacting PayPal Customer Support. These are the steps to process the refund without a return for this particular case Go to <A href="http://www.IC3.gov" target="_blank">www.IC3.gov</A>, fill out the complaint form (NOT ALL INFORMATION NEEDS TO BE FILLED OUT), save and download form as a PDF file, Take screen shots or photos of the first 2 or 3 pages that you filled out.Thu, 06 Feb 2020 17:32:36 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026544#M99939Andreacaputa2020-02-06T17:32:36ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026606#M99954
I ordered a lawrence smart robot, received a small remote controlled robot that is nothing in any way like advertised. Just received an email tell me will give me 20% of purchase price and to keep/sell or abandon. Ordered from site but paid to dongguan shunfa.Thu, 06 Feb 2020 18:31:13 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026606#M99954Wildancrazy212020-02-06T18:31:13ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026627#M99959
<P>That is standard operating procedure for this company. The frustrating part is that you don't always know who you are paying via paypal until you get your receipt.&nbsp; Sure would be nice if someone sent them a nice virus.</P>Thu, 06 Feb 2020 19:01:10 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026627#M99959TomS140862020-02-06T19:01:10ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026631#M99961
<P>I am sure that they are using automatic emailers. The number of similar complaints is astounding.&nbsp; Why would Paypal allow a scam company like this to operate?</P>Thu, 06 Feb 2020 19:03:06 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026631#M99961TomS140862020-02-06T19:03:06ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026698#M99971
<P>you realize the United States Postal Service has a section devoted solely to assisting foreign businesses in importing directly to your door right? All they have to do is provide a US return address, i.e. a logistics company with freinds in the US postal service.</P>Thu, 06 Feb 2020 19:59:32 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026698#M99971skyowallc2020-02-06T19:59:32ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026726#M99976
Those friends, in my case, is an Amazon distribution center in Kentucky. Yet PP did not allow me to return to Kentucky. I was asked to return to China.Thu, 06 Feb 2020 20:14:19 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2026726#M99976Andreacaputa2020-02-06T20:14:19ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027060#M100049
They continue to send emails if you respond. Which is why I believe it is an email bot. Even if you agree to a 20% refund they then email you a couple of weeks later offering a 50% email. Then it resets and goes back to the 20% offer and the program loops again. There is no recovering your money from Daw-gown Shu-nuf a fraud company.Fri, 07 Feb 2020 03:51:35 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027060#M100049SoCalDad382020-02-07T03:51:35ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027092#M100055
<P>Same thing different product. &nbsp;I ordered 2 sets of a Marshall amp jack which you plug key rings into. &nbsp;I was sent 4 key rings only, they tried the 20%, 50%, now 30%, every time I just write back 100% or send the product and I not sending them back. &nbsp;They are useless without the wall bit to plug into, but they insist they sent what was advertised! &nbsp;So frustrating, everyone who ordered this product has been sent the key rings only, and there seems to be nothing we can do to stop them.</P>Fri, 07 Feb 2020 05:08:02 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027092#M100055buttonneuk2020-02-07T05:08:02ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027444#M100106
Mine said CA.Fri, 07 Feb 2020 15:33:37 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027444#M100106Wildancrazy212020-02-07T15:33:37ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027460#M100108
Return address was Chino, CA.Fri, 07 Feb 2020 15:49:04 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027460#M100108Wildancrazy212020-02-07T15:49:04ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027474#M100110
Amazing! Probably another Amazon distribution center. This is a huge scam and it isn’t just profiting some crooks in China.Fri, 07 Feb 2020 16:04:46 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027474#M100110Andreacaputa2020-02-07T16:04:46ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027626#M100168
I won't return, my item return address is CA. I won't spend the money to send to China. Just another way of taking more money from me.Fri, 07 Feb 2020 18:30:45 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027626#M100168Wildancrazy212020-02-07T18:30:45ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027634#M100170
<P>I am tempted to create a bogus shipping label from a totally fake sounding company, and then create a bogus receipt of delivery to see how they respond. Based on their emailed instructions even if you do return the item they will claim they shipped you the item and will not refund you anything.&nbsp; I am most disturbed that Paypal allows fake companies like this to use their system of payment. It only makes Paypal look bad.</P><P>&nbsp;</P>Fri, 07 Feb 2020 18:38:36 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027634#M100170TomS140862020-02-07T18:38:36ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027841#M100225
<P>Ya'll realize that PayPal is going to be soft on these Chinese companies to protect their business in interests in China right?</P>Fri, 07 Feb 2020 23:09:36 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027841#M100225skyowallc2020-02-07T23:09:36ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027849#M100229
<P>Kinda what I have been saying. They won't acknowledge the problem. They just haggle with us, their customers, and don't reimburse. I said it before, everybody is making a buck off of us.</P><P>&nbsp;</P>Fri, 07 Feb 2020 23:35:32 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027849#M100229Andreacaputa2020-02-07T23:35:32ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027967#M100268
<P>I am experiencing an identical situation with a company called "<SPAN class="il">DONG</SPAN><SPAN>&nbsp;</SPAN><SPAN class="il">GUAN</SPAN><SPAN>&nbsp;SHI JIAO MING LU DIAN ZI SHANG WU YOU XIAN GONG SI".&nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>Here is my post:&nbsp;<A href="https://www.paypal-community.com/t5/Disputes-and-Limitations/I-m-a-scam-victim-and-the-resolution-will-cost-almost-as-much-as/m-p/2027955" target="_blank">https://www.paypal-community.com/t5/Disputes-and-Limitations/I-m-a-scam-victim-and-the-resolution-will-cost-almost-as-much-as/m-p/2027955</A></SPAN></P>Sat, 08 Feb 2020 05:33:28 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2027967#M100268lajshD2020-02-08T05:33:28ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2028267#M100339
<P>I tried getting a uber sign from them, now the site no longer works so i started a Review with this issue.<BR />Hope I can get my money back</P>Sat, 08 Feb 2020 15:03:44 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2028267#M100339Wags842020-02-08T15:03:44ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2028270#M100340
<P>Maybe, and way i used paypal to buy the item, i figured at worst case they'll guarantee my purchase</P>Sat, 08 Feb 2020 15:06:26 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2028270#M100340Wags842020-02-08T15:06:26ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2028286#M100344
<P>I smell lawsuit</P>Sat, 08 Feb 2020 15:17:54 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2028286#M100344Wags842020-02-08T15:17:54ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2028307#M100353
<P>Another Site<BR /><A href="https://www.scampulse.com/dongguan-shunfa-logistics-co-ltd-reviews" target="_blank" rel="noopener">https://www.scampulse.com/dongguan-shunfa-logistics-co-ltd-reviews</A><BR /><BR />Contact Info<BR /><BR />Dongguan Dacheng Shunfa Industrial Co., Ltd.</P>
<P>&lt;removed&gt;</P>Sat, 08 Feb 2020 17:17:49 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2028307#M100353Wags842020-02-08T17:17:49ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2028416#M100387
<P>Another one:</P><P><A href="https://theamoscou.com/" target="_blank">https://theamoscou.com/</A></P>Sat, 08 Feb 2020 18:13:21 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2028416#M100387yy171626972020-02-08T18:13:21ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2029926#M100862
Same here. I was prepared to ship the goods back to seller to get a refund (as postage is not so expensive), but the postal traffic with China has been suspended in my country (due to Corona virus) so I couldn't send by the date designated. I asked PayPal to prolong since such inability represents an occurrence of FORCE majeure...however PayPal immediately rejected my claim?!? Now I feel scammed twice- it's not so much about the money (although I deserve to have it back), but about PayPal eagrely waiting for the first opportunity to decline...and unfoundedly so. I hope others have better luck.Mon, 10 Feb 2020 15:44:03 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2029926#M100862VlatkaJ2020-02-10T15:44:03ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2029941#M100866
You states this perfectly „PÜ eagerly waiting for the first opportunity to decline“. That us EXACTLY what they did to me. We are all being scammed by this Chinese company, Amazon (wo acts as the distribution center) and PP.Mon, 10 Feb 2020 15:54:48 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2029941#M100866Andreacaputa2020-02-10T15:54:48ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2029982#M100874
<P>I ordered from their website; which I agree looked legit and had PayPal logo and other banks sponsoring it, etc... was worded with good grammar, etc.&nbsp;&nbsp;</P><P>I have not received any products!!!!!&nbsp; Trying to file a claim through Paypal but that has also been frustrating and complicated.&nbsp;</P><P>&nbsp;</P>Mon, 10 Feb 2020 16:41:55 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2029982#M100874heatherd262020-02-10T16:41:55ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2030454#M100978
<P>I suggested the same but we will see.</P><P>&nbsp;</P>Tue, 11 Feb 2020 03:38:26 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2030454#M100978Rwpenner2020-02-11T03:38:26ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2030458#M100980
<P>Maybe PayPal did not understand that Shunfa translates to SNAFU in English and we are all being taken.</P>Tue, 11 Feb 2020 03:40:07 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2030458#M100980Rwpenner2020-02-11T03:40:07ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2030473#M100983
<P>Just received an email offering 30% of my purchase price or pay $20 to ship back, when ordered, paid $6.99 shipping. Been waiting for response to my dispute with PayPal, still nothing. Filed it Jan.23. tried contacting huduefy.com ( where I ordered from), keep getting email failed because their box is full. I am looking into other options to report to. Obviously scam and mail fraud.</P>Tue, 11 Feb 2020 04:08:39 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2030473#M100983Wildancrazy212020-02-11T04:08:39ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2031597#M101187
<P>I got ripped off by this company too.. bought a ring 2 from them and they took the money and never responded, paypla will pay me back, but they are thieves !</P>Wed, 12 Feb 2020 03:51:21 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2031597#M101187Tracer512020-02-12T03:51:21ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2031922#M101232
<P>Wags,</P><P>Sorry, but PayPal won't back you. They have backed NOT ONE of their customers. Buy through AMAZON instead. I learned the hard way.</P>Wed, 12 Feb 2020 13:00:37 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2031922#M101232cdrollinitis2020-02-12T13:00:37ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2032021#M101247
<P>Same!&nbsp; I ordered a portable HD projector and received a selfie stick straight out of pound land!!&nbsp; &nbsp; Paypal are completely useless and offer zero assistance.&nbsp; Have reported them for this and contacted their legal team.&nbsp; This cannot keep happening.&nbsp; Paypal should cease all trading with this mickey mouse outfit.</P>Wed, 12 Feb 2020 15:08:19 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2032021#M101247SteveLowe00772020-02-12T15:08:19ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033532#M101589
<P>Isn't there some entity we can report this to? I mean this is looking like something that should be stopped before more people are ripped off.</P>Fri, 14 Feb 2020 03:45:20 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033532#M101589carl432020-02-14T03:45:20ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033558#M101597
<P><SPAN>I ordered the ball launcher and received one tennis ball. I kept complaining to them and was told to take a picture of the product (that I never got). I said to send it or I was going to make a huge deal out of it. I received this email which I did not alter or translate: </SPAN><BR /><BR /><EM><STRONG>Sorry, we have sent you an advertising product that does not include a machine, which is in short supply. We can not sell the machine at the current low price. Sorry for the misleading advertisement for your product, and I am willing to provide you with this 10% refund as compensation, do you agree?</STRONG></EM><BR /><BR /><EM><STRONG>We are sorry again for the misunderstanding you caused. Hope you can understand us.</STRONG></EM><BR /><BR /><SPAN>I guess they only think I deserve 10%, their mistake is not taking me seriously. I disputed the charge and am hell bent to expose them and share their latest email.</SPAN></P>Fri, 14 Feb 2020 05:22:23 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033558#M101597BRox2020-02-14T05:22:23ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033562#M101608
<P>You'll all be glad to know that in addition to what you've already been ripped off for, you've handed China millions of your tax dollars as well, and handed the companies importing the most from China millions in welfare as well.<BR /><BR />PayPal won't do what's right for Americans in China because&nbsp; they're more concerned about maintaining their status as a payment processor in China, who else you going to go to in America to boycott PayPal?<BR /><BR />By the way, I believe under US law, if a company is shipping product from a US address, they have to provide a US return address, I could be wrong about that though.</P>Fri, 14 Feb 2020 05:30:27 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033562#M101608skyowallc2020-02-14T05:30:27ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033769#M101636
If PayPal offers a way to check on the status and legitimacy of an online retailer through their website before you make payment they become more valuable than a credit card company! Especially for international online purchases. In the future if I make a purchase through PayPal I plan on researching the seller. It would be nice if PayPal identified them as a company in China or wherever and I should be able to see if they are in good standing with the online marketplace, how long they have been in business, how many consumers their rating is based on, and if they have a shipping partner in the US (in case I need to make a return). This is all information that could be easily generated on the PayPal platform and it becomes up to the consumer if they are interested in taking a chance on a seller who has not verified their information through a history of operating on PayPal.Fri, 14 Feb 2020 12:10:55 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033769#M101636SoCalDad382020-02-14T12:10:55ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033771#M101637
I received a similar type email from them when they admitted that their advertising was a bit misleading. I gave PayPal a copy of that email and it made no difference to them at all. Refund denied. Thank goodness for the credit card company who did the right thing.Fri, 14 Feb 2020 12:19:07 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033771#M101637cdrollinitis2020-02-14T12:19:07ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033963#M101674
<P>Agreed. However the name of this company wasn't revealed until payment was tendered. I did check out the name of the website and it was too new to have much, if any information available. I counted nine such sites offering almost identical merchandise.</P>Fri, 14 Feb 2020 15:40:11 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033963#M101674carl432020-02-14T15:40:11ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033971#M101676
<P>If this isn't resolved, the credit card company is my next step. And if this is really the case, where is the advantage in using PayPal?</P>Fri, 14 Feb 2020 15:45:27 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033971#M101676carl432020-02-14T15:45:27ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033987#M101679
When you first agree to make payment through PayPal I thought the merchant’s PayPal account is listed? It should be ..... along with the other information relevant to make an informed decision about making the purchase.Fri, 14 Feb 2020 15:54:12 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2033987#M101679SoCalDad382020-02-14T15:54:12ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2034031#M101685
<P>That may or may not have been the case but that is not normally the point at which one would stop the transaction and begin researching the PayPal recipient.&nbsp;</P>Fri, 14 Feb 2020 16:35:56 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2034031#M101685carl432020-02-14T16:35:56ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2034121#M101700
Just received another email from company, " our suggestion is that you return item, will cost you more then $20, do not send item to return address on package, (chino,CA), we will send you a return shipping address." Paypals has not responded to my dispute at all. I paid with paypals credit card.Fri, 14 Feb 2020 17:45:11 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2034121#M101700Wildancrazy212020-02-14T17:45:11ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2034149#M101709
<P>Received email, " here is address to return item". "Consignee:Iris, &lt;removed&gt;&nbsp;Baoan District 518000, Shenzhen, Guangdong, China."</P>Tue, 03 Mar 2020 16:47:47 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2034149#M101709Wildancrazy212020-03-03T16:47:47ZRe: Fraud: Dongguan Shunfa Logistics Co., Ltd.https://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2034218#M101714
Wait till PayPal refuses to do the right thing. Then, dispute it with PayPal's credit card. You will get a full refund.Fri, 14 Feb 2020 18:36:52 GMThttps://www.paypal-community.com/t5/Disputes-and-Limitations/Fraud-Dongguan-Shunfa-Logistics-Co-Ltd/m-p/2034218#M101714cdrollinitis2020-02-14T18:36:52Z