Section 5: Participant Communications

5.01 – Participant Communications

CBAF will ensure that Manulife provides appropriate information to allow participants to make informed decisions with respect to their GRRSP account. Information communicated to participants shall include:

information upon enrolment in the GRRSP (as recommended by the CAP Guidelines);

on an ongoing basis, information regarding the investment options (as recommended by the CAP Guidelines);

information on how to make transfers among investment options;

information on the fees, expenses and penalties relating to the GRRSP;

participant statements on a periodic basis, as agreed between CBAF and Manulife;

information on any changes in investment options (as recommended by the CAP Guidelines); and