I'm hoping that someone can provide a best method for changing the main shared IP (which is also the Exim mail server IP) of one of my servers.

The data center I purchased the server from inherited to me a dirty IP mixed into a /24 net of abusers and spammers, so my customers are getting blocked despite the fact that my IP is squeaky clean.

I've already gone through every unblocking / delisting procedure imaginable (including asking the data center noc to do something about it) but after 3 months of fighting this issue I can see clearly they aren't going to clean up the garbage users from the network.

SO...

Can anyone tell me the best method to assign a new IP as the server's main IP / main shared IP, and if possible without any downtime for my users?

I was just informed by the data center that the IP is associated with the hardware and it would require them to move my hard drives to a new chassis etc... resulting in, to quote them, up to 24 hours of down time.

Staff Member

I was just informed by the data center that the IP is associated with the hardware and it would require them to move my hard drives to a new chassis etc... resulting in, to quote them, up to 24 hours of down time.

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Hello

You could ask for an additional IP address, and then use the additional IP address for sending email: