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Leadership / Management Are the Concepts Different?

Leadership
.:. May refer to people who embrace change and lead the organization through the change for the betterment of all stakeholders .
.:. Sets the direction and then influences others to follow that direction.

Management
.:. Managers work toward the organization's goals using its resources in an effective and efficient manner.
• :. Enhances the leader's abilities to plan and organize the effort

Leading versus Managing

Leading
• Proactive with goals
• Develop new approaches to long-standing problems
• Seeks high risk positions out of dislike for mundane work
• Relate to others in an intuitive way

Exceptional Leaders exhibit five behavioral commitments that support the development of a successful leadership process:
challenges the process
Inspires a shared vision
Enables others to act
model the way
encourage the heart

Capital Expenses:
- Funds spent for the acquisition of a long-term asset
- Funds used by a company to acquire or upgrade physical assets such as
property, industrial buildings, or equipment.
• This can include everything from repairing a roof to building a fire escape. - Must have a useful life of more than 1 year and must exceed a cost level specified by the organization (usually $300 to $1000)
Operation Expenses:
- Expenses related to day to day activities of the department
- The essential things that a company must purchase in order to maintain
business .
• For example, the payment of employees wages are an operating expense.
Also known as OPEX.

Productive hours: Hours that are actually worked
Nonproductive hours: Refers to time paid for benefit hours such as vacation, holiday, sick leave, education, personal time.

JCAHO Standards related to Staffing Effectiveness

• Standard HR.2: The hospital provides an adequate number of staff members whose
qualifications are consistent with job responsibilities
• Staffing is defined as the number, competency, and skill mix of staff related to the provision of needed services.
Standard HR.2.1:
- The organization uses data on clinical/service screening indicators in combination with human resource screening indicators to assess staffing effectiveness

• The "Tool" used is not nearly as important as how the information is used and shared with the employee.
• Proper planning is
1st step in preparing for a successful appraisal.
• Very important to document throughout year of all critical incidents, positive and the not so positives!

• Evaluations should be strong enough to stand up in court.
• Performance evaluation should reflect the
Philosophy and mission of the
organization.

• United States makes up approximately 6% of the world's population, yet consumes over 60% of the world's illegal drugs.
• 70% of drug users are employed and are between the age of 19-36

• Suspicious activity/behavior must be reported immediately.
• Denial is usually the first response when confronted about the problem.
• Must follow state and organizational guidelines for reporting substance abuse
• KNAP Kansas Nurses Assistance Program

• Tolerating low-level crimes will foster an environment in which more serious crimes will follow.
- Concept applies to work place violence
• May start with tolerated verbal abuse / threats and progress to higher levels of violence.

• When did you last go out to eat in a nice eating
establishment?
• When did you go to the movies last?
• When did you last read a fun book?
• When did you last go for a walk in the park or along the water?

Absenteeism

• One of the major problems managers must confront
• Clear standards/ expectations must be communicated and adhered to
• Absenteeism may be linked to role stress/ strain or personal issues
• Casual Call Ins

The three primary tasks of a leader are to help people develop a sense of direction and purpose, to build the group's commitment to its goals, and to face the numerous challenges that arise in a health care setting:
1. Set direction, mission, goals, vision, purpose
2. Build commitment: motivation, spirit, teamwork
3. Confront challenges: innovation, change, turbulence