WEBVTT WHITNEY?WHITNEY: THE ATTORNEY WORKING ONLOCAL CIVIL SUITS URGES ANYOTHER VICTIMS TO CONTACT POLICE.HE SAYS THESE MEN SHOULD BE KEPTOUT OF MASSAGE PARLORS FOR GOOD.SHE HAPPENED TO REGULAR ATMASSAGE ENVY.THAT'S HOW ATTORNEY ADAMHOROWITZ DESCRIBES HIS CLIENTWHO ALSO HAPPENED TO BE THEVICTIM OF ALLEGED SEXUALMISCONDUCT LAID OUT IN THISORDER OF EMERGENCY TO RESTRICTTHE LICENSE OF MASSAGE THERAPISTRUBEN SAENZ.>> MY CLIENT WAS IN SHOCK.SHE WAS IN DISBELIEF.IT IS THE LAST THING YOU THINKTHAT'S EVER GOING TO HAPPEN WHENYOU'RE GETTING A MASSAGE.WHITNEY: THE AUGUST, 2017 ORDEROUTLINES DISTURBING DETAILS AT AMASSAGE ENVY IN WELLINGTON,ECHOED IN THE CIVIL SUITHOROWITZ FILED THIS MONTH.HE SAYS THERE ARE AT LEAST FOURWOMEN IN PALM BEACHES WITHSIMILAR COMPLAINTS AT DIFFERENLOCATIONS WITH DIFFERENT MASSAGETHERAPISTS, AND DOZENS ALL OVERTHE STATE.>> THERE'S NOT ONE PARTICULARKIND OF PERSON THAT THIS ISHAPPENING TO.I'VE HAD CLIENTS AS YOUNG AS 22AND I'VE HAD GRANDMOTHERS ASCLIENTS.UNFORTUNATELY, THE SAME THINGWITH PERPETRATORS.WHITNEY: THE FLORIDA DEPARTMENTOF HEALTH ORDER REQUIRES RUBENSAENZ NOT WORK ON FEMALE CLIENTS, BUTHOROWITZ SAYS HE COULD STILL BEPRACTICING ON MEN.THERE IS AN ADMINISTRATIVEPROCEEDING PENDING TO DETERMINEIF LICENSE SHOULD BE REVOKED ORSUSPENDED OR RESTRICTED IN ANYOTHER WAY.TUESDAY, I WENT THE LAKE WORTHADDRESS COURT DOCUMENTS GAVE FORSAENZ, BUT THERE WAS NO ANSWER.>> YOU CAN'T JUST LOOK ATSOMEONE AND KNOW WHO'S GOING TOBE VIOLATING YOU, UNFORTUNATELY.THE ONE COMMON THREAD IS THATIT INVOLVES MALE MASSAGETHERAPISTS ON FEMALE CLIENTS.WHITNEY: HOROWITZ ADVISES WOMENSTICK TO FEMALE MASSAGETHERAPISTS, AND DESPITE THERELAXING ATMOSPHERE HE URGESBOTH MEN AND WOMEN KEEP THEIRGUARD UP WHEN GETTING A MASSAGE.A CORPORATE REP SAYS THEWELLINGTON FRANCHISEE NO LONGEREMPLOYS THAT MASSAGE THERAPIST,ADDING THEY WILL CONTINUE TOSTRENGTHEN THEIR POLICIESNATIONALLY WITH RESPECT TO

Attorney Adam Horowitz said his client happened to be a Massage Envy regular and also happened to be the victim of alleged sexual misconduct, laid out in the Order of Emergency to restrict the license of massage therapist Ruben Saenz.

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"My client was in shock, she was in disbelief," said Horowitz. "That's the last thing you think that's ever going to happen when you're getting a massage."

The August 2017 order outlines disturbing details at a Massage Envy in Wellington, echoed in the civil suit Horowitz filed this month.

He said there are at least four women in the Palm Beaches with similar complaints at different locations with different massage therapists, and dozens all over the state.

"There's not one particular kind of person that this is happening to," said Horowitz. "I've had clients as young as 22 and I've had grandmothers as clients, unfortunately. It's the same thing with perpetrators."'

The Florida Department of Health order requires Ruben Saenz not work on female clients but Horowitz said he could still be practicing on men. However, there is an administrative proceeding pending to determine if the license should be revoked, suspended, or restricted in any other way.

On Tuesday, WPBF stopped by the Lake Worth address for Saenz listed in court documents, but there was no answer.

"You can't just look at someone and know who's going to be violating you, unfortunately, the one common thread is that it involves male massage therapists on female clients," said Horowitz who advised women stick to female massage therapists.

Despite the relaxing atmosphere, he urges both men and women keep their guard up when getting a massage.

In an email corporate reps for Massage Envy said the Wellington franchisee no longer employs Saenz.

They also added this statement:

“Massage Envy and its franchisees are committed to ensuring guests have a safe and professional experience when they visit our franchise locations and take inappropriate conduct very seriously. We have a clear incident reporting process, we strictly enforce our Code of Conduct and Zero Tolerance Policy, and impose serious consequences for those who violate these policies. We are constantly listening, learning, and evaluating how we can continue to strengthen our policies with respect to handling of these issues.”