This tranquil hotel boasts close proximity to a national park and a rainforest.

Hilo International airport can be reached within a 10 minutes' drive from Castle Hilo Hawaiian Hotel.

Rooms

A beautiful view over the garden welcomes guests to tradition connecting room, mini queen room and one-bedroom queen suite offering complimentary Wi-Fi, an in-room safe, central heating, flat-screen television and a kitchen. Some rooms feature views over Hilo Bay. Bathrooms are fitted with a bathtub, a hairdryer and free toiletries.

Eat & Drink

Guests can have breakfast in the restaurant every morning. Local dishes are served in the air-conditioned restaurant. Tropical drinks are offered in the lobby bar. Guests can eat at Queen's Court Restaurant and Uncle Billy's General Store, situated within a 5-minute walk of the venue.

Services

Business travelers can use a business center, an exhibition space and a conference room available on site.

I'm a smoker, so I didn't like their smoking policy and will not return.

Castle Hilo Hawaiian

Older travelers

7.410

Our third stay, It is time for an upgrade to your rooms.

Castle Hilo Hawaiian

Single

7.810

I always feel safe in the hotel. Staff are courteous and helpful. Viwe from my room is excellent. Nice atmosphere. Spacious parking.

Make more available amenities as hair dryer, iron/ironing board, in-house IT personnel. I am a business traveler and lose so much time just to get what I need ready.Remove the dingy, moldy carpeting.

Castle Hilo Hawaiian

Family with children

6.610

Good location, free parking. Nice view. Air-con was working well, and was the most quiet I have ever seen.

Expensive breakfast USD 16.95, you have to go to McDonalds. The hotel has seen the best days, needs some facelift.

Castle Hilo Hawaiian

Family with children

9.210

The hotel is very convenient to visit the volcano, Akaka Falls, the Vanilla Farm, the Volcano winery. Downtown Hilo is a wonderful place to explore and lots of choices of good food. The Japaense garden and the island behind the hotel are beautiful and nice to spend time wondering in.

The bedding is tired looking.

Castle Hilo Hawaiian

Older travelers

10.010

The view of Hilo Bay, cleanliness, comfortable beds.

No movie-only channel/selections

Castle Hilo Hawaiian

Couple

3.810

Location was OK.

The Staff: one extremely rude person during check in. Everytime I said "Please explain, I don't understand" the strongly accented lady would talk louder (to the extent of screaming) repeating the exact same word. My listening is just fine, but being a foreigner I have trouble understanding strong accents. I was making an effort to understand. Perhaps she should not be in a check in counter dealing with tourists. The cleanliness: stained carpet and sheets, hair on bed and bathtub! The same pill/candy (?) on the floor for the two days (I assume no vacuuming the rooms between customers).

Castle Hilo Hawaiian

Older travelers

8.410

Friendly staff

no room service. Food in hotel expensive and not very good.

Castle Hilo Hawaiian

Family with children

7.410

Location was beautiful, parks nearby and the banyon trees were spectacular.

The $5 discount on buffet was for the entire bill, not a $5 discount per person, which was not explained until we got the bill, which was about $70 for breakfast for 4 people. We did not eat there again, despite the food being excellent, it was too expensive.

Castle Hilo Hawaiian

Single

8.810

comfortable and a good location for my business trip. I would like you to provide internet service with the room, rather than a charge for it.