Friday, 31 December 2010

Whilst every care is taken with all of our carriers to ensure that your parcel is delivered safely and undamaged, we would recommend that you consider the following advice to reduce the risk of damage to your goods during damage.

The following information and advice has been provided courtesy of DHL:

You should . . .

Choose the size of the package according to its content. Under-filled boxes are likely to collapse; overloaded ones may burst.

Complete the address clearly and completely, using uppercase letters when handwriting labels to improve readability for DHL personnel.

When shipping sharp items, such as knives or scissors, ensure that you fully protect the edges and points. Heavy cardboard is suitable for this. Fix the protective material securely so that it cannot be accidentally removed in transit.

When re-using a box, remove all labels and stickers. Ensure that the box is in good shape and not worn out.

You should not . . .

Use bags made of fabric or cloth

Do not over seal your package. Remember that all shipments can be opened by customs authorities for inspection.

Do not use cellophane tape or rope to seal your shipment.

Do not consider "Fragile" and "Handle with care" labels as a substitute for careful packaging. They are only appropriate for information purposes.

If you are in any doubt at all as to how to package your parcel, please contact out customer services team who are available to help with your enquiries 0871 855 7474 or email sales@transglobalexpress.co.uk

The cost of sending your parcel internationally will depend upon a number of factors:

Destination

Size of Goods

Weight of Goods

Nature of the Goods

The destination of where you would like your parcel delivering will effect the price. Likewise if you have a large bulky item that your wish to transport then this will effect the price as it may mean the difference between the shipment of the goods via an specialist cargo plane rather than international passenger plane. Similarly, if you have perishable goods then you will be charge extra by the courier company for the use of refrigerated containers during transportation. The price will also be effected depending on which service you choose, for example shipment of goods to the destination airport for collection will cost less than a fully inclusive door to door delivery service.

You will need to know the weight and dimensions of your goods to receive an accurate quotation through our website. It is important to note that courier companies will check the weight and dimensions of all packages and additional fees will be incurred if they do not match up to those entered during the quotation stage.

Transglobal Express provide a complete range of parcel delivery solutions by offering sea and sea freight shipping, air freight, and door to door courier services to almost any destination in the world. It is important to us that you choose the most appropriate service to suit your needs considering cost, logisitics and time restrictions. With this in mind, we try to offer as broad a range of parcel delivery services as possible.

Our Air Freight services are ideal for parcels, packages and shipments that need to get to their destination as quickly as possible. Air Freight is one the quickest, safest, and most efficient methods of parcel delivery and is regularly used to transport consignments and packages of all shapes and sizes.

Passenger Airline Freight Services

This is the preferred method for customers wishing to transport small-sized goods. It is quick, reliable and less expensive because the goods are transported on passenger flights rather than dedicated cargo planes.

Courier Airline Cargo Services

Many international courier companies have dedicated cargo planes which are designed for the transportation of heavy goods to international destinations

In addition to the above, we also have two options of Air Freight service available to you - Air Freight to Arrival Airport and Air Freight to Door.

Air Freight to Door Service

This is a fully inclusive door to door delivery service. Your consignment will be collected from your door, transported via air freight, and delivered direct to the consignee. All clearance and delivery charges are prepaid in the UK. Air Freight to Destination AirportOur Air Freight to Arrival Airport service your consignment will be collected from your door and delivered to the destination airport where the consignee will be responsible for collecting the goods and paying any local handling and clearance charges.

Transglobal Express is an account holder with many of the top courier companies and due to the high volume of shipments we deal with, we receive discounted rates from the courier companies and pass these savings on to our customers. Discounted rates are available on all of our UK and international parcel delivery services and our customers gain the peace of mind knowing that they are recieving the very same service they would recieve if going direct with the courier companies, but at a much cheaper rate.

Transglobal Express is dedicated to providing the best possible international parcel delivery service with an emphasis on high quality customer service and value for money. Our websites are available for you to access quotations and place orders for our Air Freight, Sea Freight and Door to Door Courier services 24 hours a day, and we have a dedicated customers services team who are available during business hours to offer advice and support, and deal with any enquiries with the carriers on your behalf.

Air Freight is one the quickest, safest, and most efficient methods of parcel delivery and is regularly used to transport consignments and packages of all shapes and sizes. International mail and express parcel delivery services are usually shipped via air freight due to its reliability in delivering parcels in pristine condition and on time.

Below we have listed just a few of the advantages of sending your parcel or package to international destinations via Air Freight.

Timely deliveries
Prompt deliveries within a given timeframe are one of the major benefits offered by air freight firms. Moreover, these services also manage the transportation of heavy goods, while customer service forms a key part of their business. Better business network Air freight organisations have a global presence and promote better business networks. Therefore, they can provide quality service to their customers irrespective of any global crisis or climatic conditions. Types of goods transported Air freight is used to transport different consignments or packages. As mentioned, express services are often undertaken using air freight. International mail is usually shipped via air freight and virtually any package can be transported in this way. Safe delivery In the past, many companies avoided opting for air freight as parcels could arrive with physical damage. This is not the case with modern air freight companies as they ensure that the parcels are delivered in pristine condition and, more importantly, on time.

Thursday, 30 December 2010

Over the past 15 years, Transglobal Express has established itself as one of the UK’s leading courier and international parcel delivery services. Our success is largely due to our commitment to providing a reliable and efficient parcel delivery service whilst maintaining the best possible prices. We also have dedicated customer services team on hand to support our customers throughout the process.

Transglobal Express offer the complete range of parcel delivery services by offering free, no-obligation quotations for sea and air freight shipping, and door-to-door courier services to almost any destination in the world. Our very best prices can be found via our website at http://www.transglobalexpress.co.uk/.

We have found that many of our customers come to us asking the same questions and decided to use this blog as a forum through which our customers can access answers and advice relating to their queries, and to help them to make informed decisions about the most appropriate method of shipping their goods abroad. If you have any questions then please feel free to post them and we will do our best to answer them as quickly as possible.