This process may take up to two minutes, and the page may automatically refresh multiple times:

3. A connection of suitable quality. A poor quality connection may cause issues with video or audio, and may prevent the display of documents. This may be caused by wireless interference, high network traffic, or an issue with your internet service provider. You can test it here:

By default, most browsers block pop-ups from automatically showing up on your screen. Pop-ups must be allowed in your browser for SuiteBox to launch. Make sure you have not blocked pop- ups from your browser.