Registering can be done in advance or at the time you park and will take a few minutes (if you register in advance, paying for your parking session will be considerably quicker). When you register you will be asked for your credit or debit card details and your vehicle registration number (you can register more than one vehicle).

What's in it for me?

No need to display a ticket in your vehicle. The CEO checks your parking online

No need to use coins

Increased payment choices

With Start/Stop: No need to predict your length of stay, stay for as long as you like and only pay for the time you are parked (according to the car park tariff and up to the maximum stay allowed)

With Multi day passes: No need to return to your vehicle if your parking is about to expire, if you need more time just call again and extend your parking session

No need to walk to the Pay and Display machine or display a ticket

Optional expiry SMS reminders before your parking runs out

See your parking history on line and download receipts

Register all the family's vehicles on one account

Paying to Park

When you arrive at a parking space call the cashless parking number on your phone - 020 3003 2527 (local rate number included in most mobile phone contract bundles) or use the Parkmobile App (free to download) to pay for your parking session.

Start/Stop areas - parking for up to 24 hours

Start / Stop ParkingIf you have already registered you don't need to speak - when prompted just key in the location number of the space where you are parking. The location number will be clearly displayed on notices on the Pay and Display machines. You will then be asked to start your parking.

When you return to your vehicle please call 020 3003 2527 again or use the App and stop your parking, subject to the maximum period permitted, you are then charged for the time you are parked to the nearest rounded up tariff band (see tariff signs relevant to the space you are in).

A key benefit of Start/Stop parking is you no longer need to predict your length of stay so you are not required to rush back to your vehicle before your parking time runs out. See how it works using the link below:

Multi day pass - parking for greater than 24 hours

An example of signage showing a multi day location codeIf you have already registered you don't need to speak - when prompted just key in the location number of the space where you are parking. Location numbers for day passes will be clearly displayed on notices on the Pay and Display machines.

You will then be asked to state the number of days you require parking. After confirming, the system will inform you of the cost and expiry time of your parking for. If it is correct you will then be asked to enter your card security number on the back of your payment card. Once this is done please wait for the system to confirm your payment has been accepted and the parking has begun.

Please note that once started multi day passes can not be stopped or refunded.

SMS reminders

With cashless parking, you can also choose to have a reminder SMS sent to you to remind you when your parking session is about to expire or finished. Your SMS profile can be managed from within your personal pages at www.myparkmobile.com

Where can I use Parkmobile?

The table below gives the location codes that drivers will need to enter when using the ParkMobile Service.

What if I have not got a mobile phone and cannot use cashless parking?

Cashless parking is being offered as an alternative payment method to paying at a pay and display machine. Motorists can still pay for their parking using coins in the machines.

How much will it cost to park with cashless parking?

A "convenience" fee of 20p is charged in addition to the parking tariff. Reminder and confirmation SMS cost 10p per SMS and you can switch this option on or off from within your personal pages on our website.

The phone number shown is at a local call rate and calls and SMS are charged according to your service provider.

How do I pay for my parking session?

There are a number of ways to pay for your parking with Parkmobile, you can:

Call 020 3003 2527

Use our Apps on the iPhone, Android or BlackBerry platforms

Do it online or mobile web - m.parkmobile.co.uk

When you first register, you can choose to pay for parking by using one of the following Credit or Debit Cards: Visa, MasterCard or Maestro.

How do I know which location number to enter? Where can I find the location number?

The location number will be clearly displayed on notices on pay and display machines or signs in car parks. Alternatively you can use the nearest zone function within the Parkmobile App.An example of familiar green Parkmobile signage which can be found in car parks

When do the parking charges apply in a cashless parking space?

Cashless parking operates on the same terms as existing Pay and Display parking (although there is a "convenience" charge). The hours of control are clearly displayed in each car park.

Can I stop a parking session when I return to my vehicle?

With Start/Stop locations you must do this by calling 020 3003 2527 or by using the Parkmobile Apps otherwise your parking charge will continue. Stopping allows you to only pay for the time you are parked (subject to advertised minimum tariff).

With multi day passes you are unable to stop your parking session prematurely.

How long can I park for?

In Start/Stop areas the maximum parking time is 24 hours. Motorists should check the tariff plate for each car park to find out what the maximum allowed parking period is.

How will the Civil Enforcement Officer know that I have paid?

Civil Enforcement Officers (CEOs) make sure a driver has paid for their parking by accessing Parkmobile's database through their GPRS enabled hand held device. They are then able to obtain your parking information by reference to your vehicle registration number.