what about the hillbilly that insists that his truck has 1 ton everything on it...and it turns out being a 1/2ton light duty.

or the last minute dick that comes in at 5 minutes to closing time and has a laundry list of parts he wants to price out, not buy.

or the guy with the stock 305 camaro that wants to put a .600'' lift cam in it to make it sound like a big block.

or the guy that calls in and wants a alternator for his 1992 pickup.

or the guy that expects you to have wheel cylinders for the front of a 67 landcruiser in stock, and gets pissed cause you cant get them until 1pm.

or the guy that says "autozone has them for 5 bucks.'' to everything.

or the guy that comes in with some miscellaneous electrical part, throws it on the counter asks how much it is.

the worst customers by far are the weekend customers. i would consider suicide every time i was on my way into work a weekend shift.

I will do this everytime, if you piss me off when I'm at the counter earlier in the day.

Come on guys, give the customer a break.............some of you whack jobs behind the counter spend more time on the phone talking to your buddy the next store over, then you do helping customers.:tonka:
Oh,.....and may God help you, if you happen to have a nice looking girl working behind the counter. You guys spend the whole day tripping over each other trying to help her out, its either that, or you slipping on your own drool.

I will do this everytime, if you piss me off when I'm at the counter earlier in the day.

Come on guys, give the customer a break.............some of you whack jobs behind the counter spend more time on the phone talking to your buddy the next store over, then you do helping customers.:tonka:
Oh,.....and may God help you, if you happen to have a nice looking girl working behind the counter. You guys spend the whole day tripping over each other trying to help her out, its either that, or you slipping on your own drool.

hit up the AZ in greenville SCHA-WING!!!
she ran a diagnostics on my truck for the check engine light. she knew how to jump the terminals and count the blinks. i was impressed.

standing behind a guy at auto zone (scotties) the day before the cruise.

c. i need a belt like this and puts the belt on the counter.
worker. takes belt to the back and matches it up.
c. no it's not that one it just looks like that one. the one i need is a little longer and thicker.
w.then what kind of car is it for?
c. some kind of nova. i just baught it.
w. looks up some belts for a nova and bring a few to the front.
c. oh it has a chevy motor in it.
w. getting real pissed. what kind of chevy.
c. i dont know i just baught it.
w. i can't help you if you don't know what you need.
c. if you can't help me i'll take my money some where else!!! bitching the whole way out the door.

I spent 4 years at the Murrays store on Plymouth Road. Went from stocking oils up through parts counter manager, so I got to see the full spread of customers.

My absolute favorite guy was a commercial account. He would come in, storm right back to the parts counter, slam whatever part he needed up on the counter, and walk away. He'd come back 10 minutes later smelling like he just took a bath in rubbing alcohol and bitch because we didn't have his replacement waiting for him. Same guy would walk back, see one customer at the counter, and storm out of the storm pissing and moaning about "not having time for this shit".

A close second was a guy that everyone deals with eventually. I was a manager at the time, so I had to deal with all the irate customers and he was lucky customer #1 for the day. I maintained my composure as he complained, yelled, demanded compensation, etc. Then, I calmly told him what I could do for him. He wanted a warranty exchange on an alternator, didn't have a reciept, and the normal counter guys couldn't issue no-reciept exchanges without manager approval. In the end, I approved the exchange. Got called into the store managers office at close of business and got the "best customer service experience he's ever had" speech and couple of movie tickets courtesy of the owner.

M: yes ma'am what seems to be the trouble today ( as she puts he coat on and is walking to the ambulance )
P: I just havent been feeling well for about 2 weeks
M: well what made it worse today that you called 911
P: nothing, I just felt it was time to goto the DRs and a ambulance will get me ahead of everyone else ( which it doesnt)

M: what seems to be the problem today
P: well I threw up about a hour ago. and would like to goto the hospital
M: So sir, all you did was throw up once and would like to go by ambulance to the hospital
P: yes

M: yes Ma'am what seems to be the problem today
P: I was just released from the hospital and the muscle relaxers made me feel weak.
M: yes ma'am thats what there supposed to do relax your muscles so they can heal.
P: well they didnt tell me i was going to feel tired
M: well would you like to go back
P: yes

M: yes ma'am what seems to be the trouble today ( as she puts he coat on and is walking to the ambulance )
P: I just havent been feeling well for about 2 weeks
M: well what made it worse today that you called 911
P: nothing, I just felt it was time to goto the DRs and a ambulance will get me ahead of everyone else ( which it doesnt)

M: what seems to be the problem today
P: well I threw up about a hour ago. and would like to goto the hospital
M: So sir, all you did was throw up once and would like to go by ambulance to the hospital
P: yes

M: yes Ma'am what seems to be the problem today
P: I was just released from the hospital and the muscle relaxers made me feel weak.
M: yes ma'am thats what there supposed to do relax your muscles so they can heal.
P: well they didnt tell me i was going to feel tired
M: well would you like to go back
P: yes

I have hundereds of stories like this lol

Those are annoying, but the worst ones are when they need to go to the hospital and don't want to. You know, the spouse calls it in, but they REALLY don't want to go and they NEED to go. Those are tough.

M: yes ma'am what seems to be the trouble today ( as she puts he coat on and is walking to the ambulance )
P: I just havent been feeling well for about 2 weeks
M: well what made it worse today that you called 911
P: nothing, I just felt it was time to goto the DRs and a ambulance will get me ahead of everyone else ( which it doesnt)

M: what seems to be the problem today
P: well I threw up about a hour ago. and would like to goto the hospital
M: So sir, all you did was throw up once and would like to go by ambulance to the hospital
P: yes

M: yes Ma'am what seems to be the problem today
P: I was just released from the hospital and the muscle relaxers made me feel weak.
M: yes ma'am thats what there supposed to do relax your muscles so they can heal.
P: well they didnt tell me i was going to feel tired
M: well would you like to go back
P: yes

M- hi blah, blah..
C- My b-friend has a FISO and I need seat covers for it
M- FISO?
C- Yeah, a Ford FISO
M- Sorry ma'am never heard if a FISO
C(pissed)- Come out here and look at it!
M(trying not to LMAO)- Guess your right ma'am, it's a FISO (F150)