Still got some questions? We’ve got some answers! Below are some of the frequently asked questions we get from couples. And if you have any additional questions, please contact us. We’ll be happy to setup a consultation to answer all of your questions.

Why should I hire a destination wedding planner?

Destination weddings include a lot of details that require an extensive amount of time, communication, organization and creativity. Most people already have a job and planning a destination wedding is like having a second full-time job. Hiring a destination wedding planner allows you to focus your time on making decisions instead of researching vendors, setting up appointments, communicating back and forth, staying on a timeline and budget, and of course, understanding foreign regulations and requirements. On top of that we work with you to design your unique look and feel for the wedding, so that you’ll have a wedding you love. We also make sure everything runs smoothly onsite at your destination wedding so that you can experience every moment and not have to worry about a thing. You can rely on our experience and expertise to make planning your destination wedding joyful.

How does wedding planning work if we don’t live in the San Francisco Bay Area?

A good number of our couples don’t live in the same city we do, but the wedding planning process is very much the same no matter where you live. The majority of our communication and planning for your destination wedding will be done over phone or email whether we lived in the same city or not. There are some instances when we’ll either want to be onsite to see something or in person to look at things together, but that can either be done with a trip out to the destination (which we’ll usually do anyway) or via Skype. We’ve worked with many out of town clients in different time zones and we can always find a time and method that works.

What is your design style?

The best way we can describe our design style is eclectic. We take our inspiration from our clients and as no person or couple is just one thing, what we do is we take the time to learn about you and your stories and the pieces that make up who you are and then create a design that reflects you. As you are not just one thing or category, our design style isn’t just one thing or one category either. Our design for our clients is personalized and harmonious. Within that though, there is lots to play with and so many ways to go, but it all stems from you.

What are your packages and pricing?

Unlike most wedding planners, we do not have set packages here at Mango Muse Events. Instead we customize all of our proposals so that the services best fit your destination wedding and your wedding planning needs. Please call or email us to set up a consultation. It gives us a chance to get to know each other better and after we gather some additional information we can put together a proposal just for you.

Do you offer partial planning services or month of coordination services?

Yes, we do, but it is dependent on our schedule at the time you contact us. As we give 110% to each of our clients, we can only take on a limited number of clients in order to serve them all to the fullest. Please contact us to setup a free consultation.

How do you charge?

Wedding planners usually charge one of three ways or a combination of a flat rate, an hourly rate, or a percentage of your budget. We charge a flat rate because we feel it is the most honest and upfront and you’ll know exactly what to budget for without any surprises. If you are having a destination wedding, travel fees will be in addition to our wedding planning and design fee.

How do we arrange your travel for our destination wedding?

We will book our own airfare, hotel and transportation, so you don’t have to worry about a thing.

How many weddings do you do? Will you be at the rehearsal?

We only take on a limited number of clients per year as Jamie Chang personally plans and designs every destination wedding. We provide premier one on one service in order to ensure that your wedding exceeds your expectations. You will work directly with Jamie (not an assistant or associate) from start to finish and we will be present at the rehearsal, on the wedding day, and for any activities during the week.

How big is your team? When will you arrive?

There will always be at least two of us at your destination wedding, but depending on the scope of the wedding, there will be additional team members to help with the coordination. We usually arrive about two days to a week before the wedding to make sure everything is in place before the wedding day and to execute all of the week’s fun festivities.

Will you stay within my budget?

Yes, definitely! We won’t pressure you to hire vendors who are not within your budget and will always provide you with the best options to fit your personality, style and budget.

Do you have a preferred vendor list?

Absolutely not! We feel it is highly unethical and really hurts you, the client, in the end. We recommend vendors based on quality and your personal needs and wishes, not for our profit.

What is the difference between a wedding planner, event designer and wedding coordinator?

This answer is a bit long, so we recommend you check out a past blog post here from our blog, which explains the differences in detail.