for Small Businesses and the Self Employed
in the
Eastern Montgomery / Lower Bucks County Pennsylvania Area.

Macintosh Services

We at PIP provide a variety of Macintosh services to our
clients. While our primary focus is on Macintosh and
Application software, but we do provide some equipment and
hardware services. As regards to our equipment services it
is basically to add new equipment, replace existing
equipment, and remove existing equipment. If any equipment
requires repair we will arrange for the repair from an
authorized service center. A table of some of our services
is as follows:

Software

MacOS Problem Diagnostics and Fixes

Networking Installation and
Maintenance

Application Software Installation

Application Specific Problem Resolution and
Training

Desk Top Publishing, Word Processing,
Spreadsheet, and Database Development

Hardware

Memory Installation

Equipment and Driver Installation

Hard Disk Drives

Tape Drives

Removable (Zip, Jaz, etc.) Drives

Modems

CD Drives

Network Equipment (and simple wiring)
Installation

Equipment Problem Diagnostics

Monitor Replacement

Printer Problems Resolution

Macintosh Information

As a service to our clients the following is some
important information that we have provided for your
elucidation. Please click on a title to review that
material. Please note that PIP takes no responsibility for
the information provided. Please use this information at
your own risk, as there is such a variety of equipment and
software that it is not possible to provide specific
information unless you retain our services and we review
your computers configuration.

Computing
Tips

This section presents a few rules that
experienced users take for granted.

Three Things Every User
Learned the Hard Way

Save your work
frequently.

Your work stays in the computer's
temporary memory until you save it to disk. When the
computer you're working on goes down you'll lose all the
work done since you last saved. Therefore save your work
while your working on it (usually when you have completed
a logical task - i.e. end of paragraph/page
etc.).

Back up your
files

Backup to removable media or tape
on a regular basis. It's easy to put off backing up
because it takes time. However, if your hard disk
suddenly fails, you'll lose all the data on it unless you
have backup copies.

Use the "Documents" folder to store your documents

The "Documents" folder is an excellent place to save all of the documents that you create with your applications. Think of it as your filing cabinet for your data. Organize it like it's your filing cabinet so that you can quickly determine where an older document resides. Put documents inside of folders that reside inside of folders, ad nauseum. This tip is also very helpful when you have to backup or restore your data, as well as when you have to move your data when you upgrade to a new computer.

Three More Things Every
Computer User Should Do

Take frequent breaks and sit
properly

To avoid repetitive strain
injuries, stress and strain. Position yourself properly
in front of your monitor and keyboard. Sit straight with
back support and feet on the floor. For more information
on how you may be unintentionally hurting yourself please
contact PIP.

Set up your computer to suit
your tastes and needs.

If you don't like the background,
colors or the fonts on the screen, you can change them.
Use the Appearance Control Panel to adjust these
settings.

Centralize All your Software Install CD's and DiskettesKeep all your software install CD's and diskettes in one location that is easily accessible. At some point, you may need to reinstall software on your computer's hard disk. You will also need these CD's and diskettes when you upgrade to a new computer (and you will upgrade to a new computer every three or four years).

Three Things You Should
Never Do

Don't eat, drink, or
smoke

If you do spill a drink that gets
into the keyboard, turn the computer off immediately and
unplug it. Get as much liquid out of the keyboard as
possible. Leave the computer off overnight to give it
time to dry out before you return to work.

Don't turn the computer off
when a drive indicator light is on.

Doing so may damage the disk, the
drive or both. Use the Shutdown command and wait until
the Macintosh tells you to turn off your
computer.

Don't be afraid to use your
computer, it's just a machine.

Provided you follow the advice in
your manual, you're unlikely to do your computer any
harm. So use it and have fun.

We at PIP do not believe in re-inventing the wheel in
anything that we do. This philosophy will save you time,
money, and troubles. In that spirit we are not going to
provide Macintosh troubleshooting information on this web
site, but instead we are suggesting that you review another
Web Site for some very useful Macintosh Information. Click
on the FAQ hyperlink to review this information or, click on
the Mac icon below to visit the Tekserve web site.