Company profile

One of our client, who is located in more than 18 countries, with worldwide offices which is helping customers in almost 50 languages, is looking for new colleagues for the location in Belfast. This company is leading global clients from all over the world. Their workers are happy and satisfied with working in an open oriented culture. Would you like to join them and became one of the lucky ones who are working in a positive environment? Please read below for more about this great job opportunity.

Sharing Technical & Computer Savvy Skills in our Multicultural Team: Ability to immerse yourself and your family into an English-speaking environment, while working closely with others with similar cultural backgrounds.

The job

• Accepting requests through different communication channels, logging and identifying the problem; • Responding to customers via phone and/or email. Manage customer expectations by taking into consideration customers’ entitlement and customer issue; • Keeping customers informed setting and following up on commitments, keeping precise case documentation and case ownership; • Meeting deadlines and delivering services according to customers’ service level agreements; • Developing working knowledge of supported products and technology as well as applicable technical support tools

We ask

• Fluent in written and spoken Norwegian • Fluent in written and spoken English • Experienced in telephone and email-based customer service or technical support • Experienced in maintaining detailed updates in database / customer management systems • A positive person with an attitude towards learning new skills • Adaptable to change and multi tasking • Computer savvy Then, come and join our talented Belfast team!

Status
Respond now!
Company profile
One of our client, who is located in more than 18 countries, with worldwide offices which is helping customers in almost 50 languages, is looking for new colleagues for the location in Belfast. This compan

Status
Multiple jobs available
Company profile
Global HR specialist servicing clients in major industries from and in various locations in the world. Currently they are looking for colleagues for their Prague office.
The job
Join our team

Status
New
Company profile
Our client is a global management consulting, technology services and outsourcing company with over 400 000 people in more than 120 countries around the world. The company is known for its broad global resources an