Salesforce QA Analyst

Company: Teladoc Health
Location: Flower Mound
Posted on: May 9, 2020

Job Description:

Mission to Our Employees:--A mission-driven organization,
Teladoc Health, Inc. is successfully transforming how people access
and experience healthcare around the world. Through market-leading
innovation in virtual care, our award-winning clinical solutions
are helping millions of people resolve their healthcare needs with
confidence.-- Today we have more than 2,000 employees, working
together to deliver care in 130 countries and in more than 30
languages, to more than 10,000 clients including world recognized
leaders.We are committed to providing our Employees with a dynamic
and collaborative work environment; there is equal opportunity for
learning and personal growth. Creativity and innovation are
encouraged.-- Above all, our mission-oriented employees will be
treated with the same attention, respect, values and care that we
provide to our clients and members.What we are looking for:The
Quality Assurance Analyst is responsible for quality assurance for
the Salesforce (SFDC) CRM environment and related applications
through the creation of test cases, testing, analyzing testing
results, and assessing and reporting the level of quality. The
testing efforts require versatility in the use of testing tools,
and analytical focus on software operational functionality. You
will collaborate and work cross-functionally with various teams
across the organization.The ideal candidate is flexible,
self-motivated, and detailed oriented.-- This position will develop
and perform all the automated regression testing, as well as any
functional testing, required to support the SFDC CRM platform,
integrated packages, and other software as needed.Responsibilities
include designing and implementing tests, debugging, defining
corrective actions, and deploying to production environments. In
addition, the role will also review system requirements and track
quality assurance metrics (e.g. defect densities and open defect
counts, build errors).What you will do: Collaborate with the
Salesforce team to develop effective strategies and test
plansExecute test cases (automated or functional), analyze results,
and ensure issues are addressedDocument testing phases and
defectsWork proactively with the Salesforce team to find and fix
defectsAdhere to best practices in testing while continuing to
improve the quality and productivity of our testing
practicesSupport the Development team with testing third-party apps
and integrationsUnderstand our overall environment (including
internal systems and external vendor/partner applications) for end
to end /downstream testing impactsGroom user stories for
enhancements and bug fixes to determine its intended functionality
for testability (acceptance criteria) and verification.Review
requirements, specifications and technical design documents to
provide timely and meaningful feedbackCreate detailed,
comprehensive and well-structured test plans and test
casesEstimate, prioritize, plan and coordinate testing
activitiesDesign, develop and execute automation scripts using open
source toolsIdentify, record, document thoroughly and track
bugsPerform thorough regression testing when bugs are
resolvedDevelop and apply testing processes for new and existing
products to meet client needsLiaise with internal teams (e.g.
developers and product managers) to identify system
requirementsMonitor and debug process resultsInvestigate the causes
of non-conforming software and collaborate with stakeholders to
implement solutionsTrack quality assurance metrics such as defect
densities and open defect counts Requirements: Bachelor's degree in
Computer Science, Information Systems or related field, or
equivalent work experienceSalesforce Administrator certification a
plus4+ years QA Testing, test automation or software development
experience2+ Years QA testing or administration experience with
Salesforce.com1+ year of experience with testing automation
execution/developmentStrong knowledge of cross-browser issues and
securityGood knowledge of Linux, and Unix commandsSalesforce
SalesCloud Classic and Lightning experienceKnowledge of test
methodologiesExperience with Automation toolsProficient with
SQLAbility to automate and recognize the opportunity to automate QA
processesExcellent writer and communicator Preferences: Testing
Automation - Provar and/or SeleniumJmeter load testing experience a
plusExperience with Cucumber Automation tool a plusCPQ, Marketo,
Conga Configurator (Octiv) experience a plusExperience in a MAC OSX
desktop environmentPractical knowledge and experience with agile
software development methodologies (JIRA)Health Plan or Insurance
industry experience Company Benefits: Very competitive salary &
equity compensation.Excellent health, dental, vision coverage.401k
benefits with employer matching contribution; immediately
vested.Awesome people to work with.Becoming a part of a movement in
telemedicine and building something that matters. For a more
detailed look at our company and values, visit our website at
https://teladochealth.com/en/about/At Teladoc Health--we thrive
on--difference and individuality. Teladoc Health--is proud to be an
equal opportunity workplace and is an affirmative action employer.
We are committed to equal employment opportunity regardless of
race, color, ancestry, religion, sex, national origin, sexual
orientation, age, citizenship, marital status, disability, gender
identity or Veteran status.