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CarGurushttps://www.cargurus.com

Aug 2, 2016

Ann

When I went to see this car at the dealership, the car was filthy dirty on the
outside. Looked like it had been off road. Which made me think the car was
not well taken care of while on the lot. They also could not tell me (officially)
how many miles on the tires and the status of the brakes and clutch. They
also wanted to charge $2,200 for the 100,000 mile or 7 year warranty, which
other dealers are including in the price for similar versions. The salesman
quoted me $3,000 higher than the internet manager did and was resistant to
give me a trade in price on my current subaru. I have chose to pass on the
car based upon this experience. Was really bummed too, as I wanted this
vehicle. Will wait to find another one or lease a new one.

Great experience! Loved everything
including our amazing new outback!
Monica was awesome. Hate car
dealers? This is not your typical cut
throat dealer. I drove 300 miles from
Maine to transact this deal. A pain for
sure, but the hassle was worth it.

The saleman told me we had a 30 day warranty and when I met with the finance guy it was a 50/50 warranty. The salesman also told me that Capital Auto Finance had declined us because we were self-employed. This was not true as I have a blank Capital Auto Finance check in my hands. The salesman told me he had secured lower financing for us. Capital Auto Finance rate was 7.9 % and their lender rate was 13.99 percent. Now I have to find a lender to refinance at a lower rate. We only bought the car because it was the car that my wife wanted and it was in excellent condition. I would not use them again. On the positive side they waited for us to get there from Maine and they stayed open for us so we could finalize the deal.

If you value your money PLEASE DO NOT shop here. They price their cars at least 25% above market value online. But if you go into the dealership they'll hit you up for another 15% above that. We walked away shaking our heads. I'm here to advise you to simply stay away.