topic Re: Change to Email Terms of Sevice in Internethttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420943#M51907
<P>This issue isn't that the email program needs to read Contacts to send an&nbsp; email. that is well understood and completely normal. The issue is with the T&amp;Cs that say Oath can contact your friends and contacts. Here is the language for Canadian users...</P><P>&nbsp;</P><OL><LI><EM>Personal Data of Friends and Contacts</EM>. By using the Services you agree that you have obtained the consent of your friends and contacts to provide their personal information (for example: their email address or telephone number) to Oath or a third party, as applicable, and that Oath or a third party may use your name to send messages on your behalf to make the Services available to your friends and contacts. The Services are not to be used for any form of spam.&nbsp;</LI></OL><P>The way I read this, Oath can use my contact information to make their "Services" available to my friends and contacts using my name without my knowledge or specific approval.</P>Tue, 24 Apr 2018 22:07:21 GMTchiphockin2018-04-24T22:07:21ZChange to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420164#M51575
<P>Hi,</P>
<P>&nbsp;</P>
<P>Yahoo has just announced a change to it's email terms of service so that it can read the cintents of emails, including financial-related ones. (&nbsp;<A href="https://www.cnet.com/news/yahoo-aol-oath-privacy-policy-verizon-emails-messages/" target="_blank">https://www.cnet.com/news/yahoo-aol-oath-privacy-policy-verizon-emails-messages/</A> ). Rogers email is essntially Yahoo mail. Does that mean that Rogers will allow this?</P>
<P>&nbsp;</P>
<P>&nbsp;*** Added Labels ***</P>Sun, 15 Apr 2018 01:16:45 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420164#M51575Lrhamilton2018-04-15T01:16:45ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420174#M51577
<P>Excellent question - hope you get a clarification.&nbsp; I have discontinued my use of Yahoo Email on Rogers complete and using another provider, but with changes in the US, it may even apply to my new provider.</P><P>&nbsp;</P><P>Good catch.</P><P>&nbsp;</P><P>Bruce</P>Sun, 15 Apr 2018 04:03:16 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420174#M51577BS2018-04-15T04:03:16ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420285#M51602
<P>Any comments from someone from Rogers yet?</P><P>This is serious. No different than Facebook, which I have never used.</P><P>Seriously looking for another email service. Any recommendations?</P><P>Thanks,</P><P>Ernie</P>Tue, 17 Apr 2018 01:25:08 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420285#M51602sailor-e2018-04-17T01:25:08ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420306#M51609
<P>This " Change" opening page only seems to appear when using Internet Explorer - I have&nbsp; no intention of&nbsp; giving approval to what they are seeking. I tried Google and it didn't come up.&nbsp;</P><P>Try using Gmail</P>Tue, 17 Apr 2018 12:31:28 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420306#M51609edandanne2018-04-17T12:31:28ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420358#M51625
<P>Thanks for the advice re Gmail. That's likely where I'll end up, although it's a pain. I&nbsp; don't want to give&nbsp;them 'approval' either.</P><P>Unfortunately, the "change" is hitting Chrome and Firefox. I don't normally use IE.</P><P>One would think there would be some 'official' info from rogers by now.</P>Tue, 17 Apr 2018 21:06:31 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420358#M51625sailor-e2018-04-17T21:06:31ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420365#M51626
Just received an email about the changes. Looks like a company called "Oath", owned by Verizon, is a data mining company that would have the right to read your emails, send emails on your behalf to your contacts for advertising purposes, etc. Not impressed. There is no mention anywhere about being in line with PIPEDA/Canadian privacy laws, so I tried contacting them, but their only email address is for the press. Maybe I'll forward the changes to Pat Foran at CTV and he can do some digging at the Privacy Commisioners office. If the changes go through, I'll be cancelling my rogers.com email account, which will be a shame because I like it ao much, that when we got rid of Rogers TV and internet and switched everything to Bell, I was happy to pay $25 per month to keep the minimum Rogers internet service, just to be able to keep my @rogers email.Tue, 17 Apr 2018 22:50:04 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420365#M51626rharding02018-04-17T22:50:04ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420366#M51627
<P><STRONG>Just had a chat with Rogers and apparently we have no choice but to agree if we want to get into our email accounts. Spoke with "Joe" technical&nbsp;services. Not too happy since I don't want to agree to this.</STRONG></P>Tue, 17 Apr 2018 23:32:47 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420366#M51627bg472018-04-17T23:32:47ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420367#M51628
I just fired off an email to Oath, asking them to provide me with documentation that clearly shows they are compliant with Canadian privacy laws. As a courtesy, I also cc'd the Rogers Chief Privacy Officer, but I think this is coming from Oath/Verizon, not Rogers, but who knows, maybe Rogers can force Oath to scale back the "Cambridge Analytica" type permissions. It's a shame really, the one thing Rogers has done very well is their email program.Wed, 18 Apr 2018 00:13:11 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420367#M51628rharding02018-04-18T00:13:11ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420369#M51629
So, am I to understand that if I Don't agree to let a US conglomerate read my email and other communications within my Rogers email account that I will no longer be entitled to use Rogers email? Rogers will only recognize me through their Rogers.com email address so do I gave a choice?Wed, 18 Apr 2018 00:28:56 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420369#M51629ADayInCourt2018-04-18T00:28:56ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420371#M51631
<P>I just opened "IE" and went to my home page which is ca.rogers.yahoo.com and the "Change to Email Terms of Service" Page didn't show up and I went right to my mail.</P><P>Strange, maybe someone at Rogers has actually seen some sense in this fiasco.</P>Wed, 18 Apr 2018 00:46:18 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420371#M51631edandanne2018-04-18T00:46:18ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420373#M51632
I found out about this, not through any browser, bit an email from Yahoo with numerous buttons thread and accept the new terms of service.<BR />Near the end of the message it stated services will continue but will eventually end unless the news TOS are accepted. I'm hesitant for so many reasons.Wed, 18 Apr 2018 00:54:48 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420373#M51632ADayInCourt2018-04-18T00:54:48ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420374#M51633
<P>I just sent this letter below to the Ombudsman and the government lobbying department for Rogers.</P><P>I hope all customers will protest. Google tried this and dropped this policy when there was an outrage.&nbsp;</P><P>I have never liked Yahoo and wish Rogers would drop them!</P><P>&nbsp;</P><P><SPAN>Hello,</SPAN></P><DIV>&nbsp;</DIV><DIV>I received an email asking me to agree to a new Yahoo policy which would have me give up my privacy and allow Yahoo to scan my emails and photos with a clause that they cannot be sued. This is not a Canadian way of serving customers.</DIV><DIV>I do not want my information being sold to advertisers and scammers. No one should have access to my emails and feel they can do as they wish with what they gather. &nbsp;</DIV><DIV>&nbsp;</DIV><DIV>Why is Rogers associated with this group? Is there anything customers can do to protect themselves?</DIV><DIV>The hassle of changing my email after all these years would cause some issues but if this policy is allowed, then I and many others will have no choice but to leave Rogers Yahoo services.</DIV><DIV>&nbsp;</DIV><DIV>I hope Rogers will find another email service that respects its customer’s right to privacy.&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>Thank you for your time.</DIV>Wed, 18 Apr 2018 01:05:00 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420374#M51633Nettangel2018-04-18T01:05:00ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420375#M51634
<P>Yes, that's what I was told tonight by Rogers. If I don't agree I can't use Rogers email.&nbsp;</P>Wed, 18 Apr 2018 01:11:06 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420375#M51634bg472018-04-18T01:11:06ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420376#M51635
<P>I just tried it on my laptop and got the Oath T &amp; C's however if I access with my iphone I don't get the message. Very strange.</P>Wed, 18 Apr 2018 01:13:21 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420376#M51635bg472018-04-18T01:13:21ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420378#M51636
Wonder if the CRTC (Fed Agency would be interested .Wed, 18 Apr 2018 01:20:35 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420378#M51636edandanne2018-04-18T01:20:35ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420380#M51637
pforan@ctv.ca<BR /><BR />If enough people forward the email they got from Oath outlining the new terms, to Pat Foran at CTV News, (his email is above), I have no doubt would be more than happy to make it public on his segment on CTV news Toronto, which will also be played on CP24, which means millions of Ontarians will know about it very quickly. He will dig into it and ask questions to Privacy Commissioner and Rogers. Why so happy to do it? CTV is owned by Bell, who is Rogers biggest competitor.Wed, 18 Apr 2018 02:01:15 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420380#M51637rharding02018-04-18T02:01:15ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420381#M51638
<P>I emailed CTV news but did not have the email for pforan but will resend.</P><P>Thanks for posting it, great idea!</P>Wed, 18 Apr 2018 02:51:26 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420381#M51638Nettangel2018-04-18T02:51:26ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420382#M51639
<P>Possibly, can’t hurt to send the CRTC a letter too, thanks for the suggestion.</P><P>This is a serious issue and I hope people will read the policy and not just click on the agreement without understanding the full implications.</P><P>This is a betrayal from Rogers, big time, very dissapointed they are not protecting customers.</P>Wed, 18 Apr 2018 02:54:23 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420382#M51639Nettangel2018-04-18T02:54:23ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420387#M51643
<P>I received the same email today and after reading it in detail, I refuse to sign it.&nbsp; If it means that Rogers will not allow me to use the email, so be it.&nbsp; I left Rogers Yahoo email last year when the release on the hacks accurred and have never returned. So it doesn't matter to me.</P><P>&nbsp;</P><P>Under the terms, Rogers is acting on behalf of Rogers, but all the terms as written apply to us as users, but we have to work through rogers, we cannot sue, we cannot do class actions, and use agree to binding 3rd party action, in the US, not here in Canada, and so basically American laws apply, not Canadian laws.</P><P>&nbsp;</P><P>Yes, Gmail tried this and backed off (I am a gmail user).</P><P>&nbsp;</P><P>They are basically asking us&nbsp; in particular to the issue of sharing information on individuals and aggregate to 3rd party applications, as Facebook just got caught with and is now trying to deal with.&nbsp; You would think that Verizon would be smarter than this, except that they are trying to restrict us from any law suits or actions and permitting them in advance to do what ever they please with our data.</P><P>&nbsp;</P><P>So I have not clicked, agree, my service with them will eventually terminate, but I will be contacting Rogers and terminating them fully.&nbsp; I belong to one Yahoo group related to family history and will be contacting them to consider moving to another forum/channel that is more respectively of our privacy.</P><P>&nbsp;</P><P>I want to suggest something I found - this site is rating the readabilility and questionabiloity of some terms we click on, like as if we realy understood, or it was presented in a way that we could undertand without a law degree and time.</P><P>&nbsp;</P><P><A href="https://edit.tosdr.org/" target="_blank">https://edit.tosdr.org/</A></P><P>&nbsp;</P><P>This site is supportred by respectible companies in the field of on line and journalistic freedom around the world, and what they are doing is providing information on terms and ranking them based upon our reads and feedback to the site for all of us to see and make our choices.</P><P>&nbsp;</P><P>It is through active education that we can return control of the Internet and understanding of the risks and benefits to us the consumers - we do have rights to our privacy, our personal information,a nd our transactions and seaches and it si time to take that back.&nbsp; The last year in the US has proven this has gone too far.</P><P>&nbsp;</P><P>So my advice, - is become acive on this one, contact media, contact CRTC, your federal government, your privacy officers in companies you deal with, and provinicial officers, get to know your legal rights, and do read those monster terms, don't just click agree.&nbsp; You are agreeing that you agree and understand - but do you really undersand.</P><P>&nbsp;</P><P>Keep this going.</P><P>&nbsp;</P><P>Personally, time for Rogers to just dump email from their system - they are not an email provider - they are a transmission system and device seller and really don't belong in this business anymore.</P><P>&nbsp;</P><P>And the fact that Yahoo can push our complaints back to Rogers to deal with when they really have no control over any responses, even more says that they need to get off these email platforms.</P><P>&nbsp;</P><P>&nbsp;</P>Wed, 18 Apr 2018 04:01:52 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420387#M51643BS2018-04-18T04:01:52ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420388#M51644
<P>Have you notice, not a peep from Rogers from what I have seen.&nbsp; Come on Rogers, get ahead of this, protect your customers, and true as mentioned above if you don't sign, you won't be able to use the services, but educate on the full disclosure of pros and cons of agreeing and disagreeing and allow us to make informed consent.&nbsp; It is required in Ontario and Canadian privacy law, but Yahoo is hiding behind one of the States in the US law.</P><P>&nbsp;</P><P>This doesn't mean that Rogers has to agree to those terms and can't review and make them more amenable to their customers and themselves and to be a leader in protecting us, not just the mighty dollar of almagamation and terms written clear for the protection of Virozon, AOL and Yahoo.</P><P>&nbsp;</P><P>Just my opinion.</P><P>&nbsp;</P><P>Evnough pressure and maybe they will cave like Google, although Google is currently still not rated high on that site I found.</P><P>&nbsp;</P><P>They are counting on us to read the terms and provide concersns and good tings about all sites.</P><P>&nbsp;</P><P>Bruce</P>Wed, 18 Apr 2018 04:08:51 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420388#M51644BS2018-04-18T04:08:51ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420390#M51645
<P>Don't agree - spend a bit of time moving to a new email service and review their terms.</P><P>&nbsp;</P><P>We have the right to say no, and my opinion is that if Rogers is going to go along with Yahoo and Virizon on this one, then we can walk with our feet.</P><P>&nbsp;</P><P>Do not click yes - set the terms away in a folder somewhere for reference and begin to speak up as you have and start pushing Rogers at all levels, hit the media, CRTC, your local MP's, and MPP's under privavcy laws, and keep mentioning the recent incident in the US with Facebook using these same practices.&nbsp; Basically I see that Verizon is ok with giving access to all our email, texts, messages, pictures, and personal information to 3rd party apps.&nbsp; They already use the information to insert advertisements into our email stream and their main website pages.</P><P>&nbsp;</P><P>It is a decision by others, but I am as guilty of all of not necessarily paying full attention to the terms, but these terms are not accceptable, and if that means that I can't use Yahoo on Rogers, for me, I already left them a year ago when Rogers chose to say so little about their position on the Yahoo breaches, and their transition in security was completely poorly implemented from day one.</P><P>&nbsp;</P><P>If Rogers can't provide email service through a third party in a safe secure manner it is time they got out of it - oh yeh, they got out of it about a decade ago when they moved from Rogers <LI-USER uid="274122"></LI-USER> email and other services, onto Yahoo servers. And now, my opinion is that it is not a service that I can trust.</P><P>&nbsp;</P><P>Rogers, you do not have to go along with what Yahoo wants to do, you can force changes for services in Canada, you can put legal issues into the hands of Onario and other provinces you serve in Canada, not under a blankat US State, and do not agree to attempting to restrict and limit legal actions by customers against Yahoo, and yourselves.</P><P>&nbsp;</P><P>Time for all to speak up.</P><P>&nbsp;</P><P>Bruce</P><P>&nbsp;</P><P>Bruce</P>Wed, 18 Apr 2018 05:36:35 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420390#M51645BS2018-04-18T05:36:35ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420391#M51652
<P>I received an email from Yahoo asking me to agree to new terms.&nbsp; &nbsp;The terms are alarming.&nbsp; Some of the key clauses include:</P>
<P>&nbsp;</P>
<P>"<STRONG>We’ve updated how we collect and use data.<SPAN>&nbsp;...</SPAN></STRONG><SPAN>. This includes:</SPAN></P>
<UL>
<LI><SPAN>Analyzing content and information (including emails, instant messages, posts, photos, attachments, and other communications) when you use our services</SPAN></LI>
<LI>Linking your activity on third-party sites and apps with information we have about you</LI>
<LI><STRONG>We’ve joined Verizon.<SPAN>&nbsp;</SPAN></STRONG>By joining Verizon, Oath and its affiliates may share the information we receive among Verizon. Learn more about<SPAN>&nbsp;</SPAN><A href="https://email.communications.yahoo.com/t/gcH1AAebaG2DWdCQBXPvL4TkE4TSoa2G7aaaaaaBNNM-Q5aa?p=9_yD553~amp;h=iepxdis.lqvWw~2504nscinw.Ysi~amp;p=b~amp;1=" target="_blank" rel="nofollow">Verizon’s privacy practices</A>."</LI>
</UL>
<P>So, in short, they intend to read the CONTENT of emails and my other data, and share it with other organizations.</P>
<P>&nbsp;</P>
<P>ROGERS - is there any way to opt out of this, and continue to use Rogers email ?</P>
<P>&nbsp;</P>
<P>&nbsp;</P>Wed, 18 Apr 2018 12:20:04 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420391#M51652mah4ever2018-04-18T12:20:04ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420392#M51653
<P>Received the same E-mail.&nbsp;</P>
<P>&nbsp;</P>
<P>The analyzing content of all communications and linking activity on 3rd party sites and apps is very concerning. Especially as this is a US company that we do not have a direct relationship with.&nbsp;</P>
<P>&nbsp;</P>
<P>So does this mean Oath/Rogers will be tracking all of our online activity as well?</P>Wed, 18 Apr 2018 12:23:39 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420392#M51653ATP132018-04-18T12:23:39ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420393#M51654
<P>Even worse, if you look up the full terms the following nugget is found in Section 14.5</P>
<P><EM>Personal Data of Friends and Contacts</EM><SPAN>. By using the Services you agree that you have obtained the consent of your friends and contacts to provide their personal information (for example: their email address or telephone number) to Oath or a third party, as applicable, and that Oath or a third party may use your name to send messages on your behalf to make the Services available to your friends and contacts. The Services are not to be used for any form of spam.</SPAN></P>
<P>&nbsp;</P>
<P><SPAN>So we somehow are to obtain consent of everyone in our email/contacts because&nbsp;that info will be given to OATH and they can send messages on our behalf to them!!!!!!!</SPAN></P>Wed, 18 Apr 2018 12:24:06 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420393#M51654ATP132018-04-18T12:24:06ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420394#M51649
<P>Even more troubling is when you read the full terms of service. I especially am concerned about this one found under 14.5:</P><P><EM>Personal Data of Friends and Contacts</EM><SPAN>. By using the Services you agree that you have <STRONG>obtained the consent of your friends and contacts to provide their personal information</STRONG> (for example: their email address or telephone number) to Oath or a third party, as applicable, and that Oath or a third party <STRONG>may use your name to send messages on your behalf to make the Services available to your friends and contacts</STRONG>. The Services are not to be used for any form of spam</SPAN></P>Wed, 18 Apr 2018 09:00:39 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420394#M51649ATP132018-04-18T09:00:39ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420397#M51655
<BLOCKQUOTE><LI-USER uid="580478"></LI-USER>wrote:<BR />
<P>&nbsp;</P>
<P>&nbsp;</P>
<P>ROGERS - is there any way to opt out of this, and continue to use Rogers email ?</P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<HR /></BLOCKQUOTE>
<P>In short, no.</P>
<P>&nbsp;</P>
<P>As with any piece of software or service, the TOS are usually an all or nothing thing.&nbsp; Your choices are: accept the TOS, or not use the service.</P>
<P>&nbsp;</P>
<P>"But its a contract!&nbsp; They can't change it without my consent!". Also, usually buried in the TOS, is a statement like "Company X reserves the right to change the TOS at any time&nbsp;with or without notice.&nbsp; Your continued use of the service constitutes your agreement to these changes"&nbsp;</P>
<P>&nbsp;</P>
<P>&nbsp;</P>Wed, 18 Apr 2018 12:18:20 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420397#M51655Lurker2018-04-18T12:18:20ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420401#M51656
<P>Wow, even if was ok with my own emails being read (which of course I'm not), there is simply no practical way that I could get agreement from all the contacts I have to share their data (eg. their email addresses).&nbsp;</P><P>&nbsp;</P><P>I'm sure most people would be in the same boat.&nbsp;</P><P>&nbsp;</P><P>So, it seems Rogers is asking us to agree to terms which most people would be in violation of.</P><P>&nbsp;</P><P>I guess I have will have no choice but to stop using the service, if Rogers is forcing us down this path.</P>Wed, 18 Apr 2018 12:23:26 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420401#M51656mah4ever2018-04-18T12:23:26ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420402#M51657
But can we really opt out. Rogers will only recognize a Rogers email account when conducting business with its customers. If I recall, I can only access MyRogers, this forum, my cell phone apps with my Rogers email account?<BR />I have smart home monitoring for which Rogers will only send alerts and alarm messages to my Rogers email. If I deny the TOS I lose out on the features of a multitude of other Rogers services.Wed, 18 Apr 2018 12:26:54 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420402#M51657ADayInCourt2018-04-18T12:26:54ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420404#M51659
<P>I called Rogers to complain about a $4 increase in my Internet bill about a week ago and was told that this was to cover the overall improvement in service (laugh) A couple of days later this edict from OATH shows up. Great timing eh? Anyway I called Support this morning and really turned up the "volume" the guy was sympathetic, agreed that the timing as outlined above was lousy but this was a Corporate decision.</P>
<P>Sympathetic to my outburst, he suggested the following to bypass the offensive "OATH" stuff :</P>
<P>Google, Internet Explorer, Mail@Rogers.com</P>
<P>When the next screen comes up Select Rogers.com and Mail</P>
<P>Sign in with your email address and p/w.</P>
<P>. , the Rogers Mailboxes page showed up - no sign of "OATH".</P>
<P>Maybe I was just lucky but give it a try.</P>Wed, 18 Apr 2018 12:40:55 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420404#M51659edandanne2018-04-18T12:40:55ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420407#M51660
Hello <LI-USER uid="785715"></LI-USER><BR /><BR />Incorrect. I have my Gmail account associated with My Rogers account and my Smart Home account as well. So no you can use ur own email account. Doesn't need to be a Rogers one. The Rogers one is given to you from Rogers to use but you don't need to use it as you have many options to use like Gmail or Outlook. <BR /><BR />Thats why I tell many to use their Gmail account and not the Rogers email they give you.Wed, 18 Apr 2018 12:40:30 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420407#M51660Meowmix2018-04-18T12:40:30ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420409#M51662
Thanks Meow, I appreciate the clarification. I'm in the process of dropping any / all references to my Rogers email.Wed, 18 Apr 2018 13:21:30 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420409#M51662ADayInCourt2018-04-18T13:21:30ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420412#M51664
<P>ROGERS:</P><P>-Why were were not advised of this directly through yourselves? the new TOS is addressed directly from Yahoo. They didn't even bother to make it tailored to Canada.</P><P>-the new TOS basically takes away any privacy and also permits harvesting of contact information of people we communicate with and places the burden on us to obtain their permission for this. It also raises serious concerns about private information such as on-line purchases and banking we may do with other companies/institutions.</P><P>&nbsp;</P><P>Perhaps it is time for Rogers to use its leverage to quash this or make other arrangements for email services.&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P>Wed, 18 Apr 2018 14:03:41 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420412#M51664ATP132018-04-18T14:03:41ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420415#M51666
<P>I'm also concerned about privacy/security when it comes to logging into my bank, CRA, or emails related to business, or to my accountant, or whatever. Why should Oath, or anyone, be able to see this information, and why the heck would I trust them to keep the data secure?&nbsp; And if information falls into wrong hands and gets used for fraudulent activity, I have no legal recourse?</P>
<P>&nbsp;</P>
<P>I wonder -- what would the public say if Canada Post announced they were going to start opening our mail to mine data.&nbsp; And any data on the sender??</P>Wed, 18 Apr 2018 15:07:44 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420415#M51666stever12018-04-18T15:07:44ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420417#M51667
<P>Suggest that everyone start to communicate their concerns to&nbsp;privacy@rci.rogers.com</P><P>&nbsp;</P><P>&nbsp;</P>Wed, 18 Apr 2018 14:56:05 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420417#M51667ATP132018-04-18T14:56:05ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420421#M51669
<P>I sent an email to Pat Foran at CTV.&nbsp; Not sure what good, if any, will come from sending anything to Rogers.&nbsp; I think greater public awareness is better, and not just for us Rogers customers, but for email users everywhere.&nbsp; In the meantime, I am beginning the process to change email services.</P>Wed, 18 Apr 2018 15:17:35 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420421#M51669stever12018-04-18T15:17:35ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420424#M51671
Good points. I am now thinking that I should delete all my Rogers email accounts, even though I only ever use them for personal ends.Wed, 18 Apr 2018 15:26:28 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420424#M51671stu5932018-04-18T15:26:28ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420425#M51672
<P>&nbsp;I wrote to the CEO</P>
<P>&nbsp;</P>
<P>Also the Ombudsman</P>
<P><SPAN><A href="mailto:ombudsman@rci.rogers.com" target="_blank">ombudsman@rci.rogers.com</A></SPAN></P>
<P>&nbsp;</P>
<P><SPAN>I sent an email to CTV and Rogers contact on this website under internet complaints.</SPAN></P>
<P><SPAN>I received a reply from the Rogers Lobbyist and was told this falls out of their jurisdiction.</SPAN></P>
<P><SPAN>Social media is a good way to spread this around. Twitter, Facebook etc.</SPAN></P>
<P><SPAN>&nbsp;</SPAN></P>
<P>&nbsp;</P>
<P><SPAN>&nbsp;</SPAN></P>
<P>&nbsp;</P>
<P>&nbsp;</P>Wed, 18 Apr 2018 15:43:06 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420425#M51672Nettangel2018-04-18T15:43:06ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420426#M51673
<P>Exactly!</P><P>It is illegal to tamper with paper mail. This should stand for digital mail as well.</P><P>The content of a letter, &nbsp;no matter what format it’s delivered in, needs to be protected. I own the material composed and once sent, it belongs to the recipient. No one has the right to any information enclosed. It is private!</P><P>&nbsp;</P><P>Accessing our photos is also a concern, do we really want our children to be targets?</P><P>This is the most despicable thing Rogers has ever done. If they stuck to Outlook, dropped Yahoo and allowed us to continue to use our rogers email address, this would resolve the issue.</P><P>How tight their contract with Yahoo is, is another question. Money wins every time, unless customers leave. No clients, no business.&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P>Wed, 18 Apr 2018 15:37:17 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420426#M51673Nettangel2018-04-18T15:37:17ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420428#M51674
<P>Done!</P>Wed, 18 Apr 2018 15:41:21 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420428#M51674Nettangel2018-04-18T15:41:21ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420429#M51675
Rogers likes to portray themselves as family oriented, so would it be too difficult for them to grow a pair and tell Oath/Verizon that the new terms are not acceptable to Canadian values? They should have enough clout due to their sheer size and if Oath/Verizon won't change it, maybe Rogers should hook up with another email provider that offers encrypted email, where only the sender and the receiver can see the contents.Wed, 18 Apr 2018 15:45:57 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420429#M51675rharding02018-04-18T15:45:57ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420431#M51706
<P><LI-USER uid="1790413"></LI-USER>&nbsp; Thank&nbsp;you for the addy. I sent my letter.</P>
<P>They say they are compliant, really?&nbsp;</P>
<P>&nbsp;Curious how they will respond.</P>
<BLOCKQUOTE><HR /><LI-USER uid="1790413"></LI-USER>wrote:<BR />
<P>Suggest that everyone start to communicate their concerns to&nbsp;privacy@rci.rogers.com</P>
<P>&nbsp;</P>
<P>&nbsp;</P>
</BLOCKQUOTE>Wed, 18 Apr 2018 22:25:29 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420431#M51706Nettangel2018-04-18T22:25:29ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420434#M51677
<P>Have got into my Rogers e-mail bypassing the "OATH" request for&nbsp; acceptance of their new terms of use.</P><P>As previously posted earlier this morning, try this:</P><P>&nbsp;google - "Internet Explorer mail at rogers"</P><P>It will take you to the BING search page</P><P>Look for Mail in the rogers page&nbsp;</P><P>I just click this and a YAHOO PAGE shows with mail in the upper R/corner - that takes me either to a sign in page or directly to my Rogers Mail page</P><P>&nbsp;</P>Wed, 18 Apr 2018 16:01:41 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420434#M51677edandanne2018-04-18T16:01:41ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420439#M51679
Hey folks, I discovered an encrypted email program called Proton Mail, based in Switzerland, which works under Swiss privacy laws, (can't get much better than that). Set up by some civil liberties type folk from MIT and based at CERN. They have a free service with limits on storage and a paid service with more storage. Took me 3 minutes to set up. This is what I'll be switching to if Rogers lets Oath/Verizon have their way.<BR />The ironic thing is that if Rogers really cared about customers privacy, they could switch from Yahoo to Proton and we could keep our @rogers email addresses. Check it out at protonmail.com, they have a mobile app that's very easy to navigate as well as a desktop version.Wed, 18 Apr 2018 16:32:51 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420439#M51679rharding02018-04-18T16:32:51ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420441#M51681
<P>Great idea. Tried to call Rogers and even Live Chat is overloaded. Rogers is making huge PR mistake....again.</P>Wed, 18 Apr 2018 17:10:52 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420441#M51681Cap072018-04-18T17:10:52ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420445#M51684
<P>I refuse to accept the terms, moving my email (which I've had for years) elsewhere. It's a pain, but this invasion of privacy needs to stop.</P>Wed, 18 Apr 2018 17:35:28 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420445#M51684randrewcarey2018-04-18T17:35:28ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420449#M51685
<DIV><SPAN>Breach of Canadian privacy laws.&nbsp; Foreign conglomerates pirating Canadian&nbsp; user personal data.&nbsp;</SPAN></DIV><DIV><SPAN>&nbsp;</SPAN></DIV><P>&nbsp;</P><P><SPAN>I just saw this&nbsp; in my rogers email from OATH.</SPAN></P><P><SPAN>Short summary of the info:</SPAN></P><P><SPAN>------------------------------------------------------</SPAN></P><P><SPAN>Oath notes that it has the right to read your emails, instant messages, posts, photos and even look at your message attachments. And it might share that data with parent company Verizon, too.</SPAN><SPAN>&nbsp;</SPAN><SPAN>emails related to your banking and financial transactions appear to be equally in the crosshairs of Oath's ad targeting engine. "</SPAN><SPAN>&nbsp;</SPAN><SPAN>you will eventually need to agree to the new Terms of Service and Privacy Policy in order to continue to use our services."</SPAN></P><DIV><SPAN>&nbsp;</SPAN></DIV><DIV>When you dig further into Oath's policy&nbsp;<A href="https://policies.oath.com/us/en/oath/privacy/products/communications/faq/index.html" target="_blank" rel="nofollow">about what it might do with your words, photos, and attachments</A>, the company clarifies that it's utilizing automated systems that help the company with security, research and providing targeted ads -- and that those automated systems should strip out personally identifying information before letting any humans look at your data. But there are no explicit guarantees on that.&nbsp;</DIV><P><SPAN>----------------------------------------------------------------</SPAN></P><P><SPAN>"you will eventually need to agree to the new Terms of Service and Privacy Policy in order to continue to use our services."</SPAN></P><P><SPAN>I called rogers and an employee was not aware of the issues concerning the invasion of privacy and they told me my options are just opt out and do not click accept on the waiver,&nbsp; change provider or get a lawyer . The rogers employee finally said to send an email to the president of rogers a state my issues.&nbsp;</SPAN></P><P><SPAN>think twice before hitting that "OK" button</SPAN></P><P>&nbsp;</P><P><SPAN>here is the review of the new invasion of privacy policy in an article on Cnet:</SPAN></P><P><SPAN><A href="https://www.cnet.com/news/yahoo-aol-oath-privacy-policy-verizon-emails-messages/" target="_blank">https://www.cnet.com/news/yahoo-aol-oath-privacy-policy-verizon-emails-messages/</A></SPAN></P><P>&nbsp;</P><P><SPAN>Oath notes that it has the right to read your emails, instant messages, posts, photos and even look at your message attachments. And it might share that data with parent company Verizon, too.</SPAN></P><P>&nbsp;</P><P>&nbsp;</P><P>To be clear,<SPAN>&nbsp;</SPAN><A href="https://policies.yahoo.com/us/en/yahoo/privacy/index.htm?redirect=no" target="_blank">Yahoo's previous privacy policy</A>&nbsp;had already stated that Yahoo "analyzes and stores all communications content, including email content," so the company has previously disclosed that it's been able to scan the contents of your emails, at least. (<A href="http://privacy.aol.com/legacy/" target="_blank">AOL's legacy privacy policy</A>&nbsp;doesn't say anything like that.)</P><P>When you dig further into Oath's policy&nbsp;<A href="https://policies.oath.com/us/en/oath/privacy/products/communications/faq/index.html" target="_blank">about what it might do with your words, photos, and attachments</A>, the company clarifies that it's utilizing automated systems that help the company with security, research and providing targeted ads --</P><P>&nbsp;</P><P>and that those automated systems should strip out personally identifying information before letting any humans look at your data. But there are no explicit guarantees on that.&nbsp;</P><P>&nbsp;</P><P>Notably, Google used to scan its Gmail messages for better ad targeting,&nbsp;<SPAN class="link"><A href="https://www.cnet.com/news/google-stop-scanning-gmail-for-ads/" target="_blank">though it stopped the practice in June of 2017</A></SPAN>.</P><P>&nbsp;</P><P>.....emails related to your banking and financial transactions appear to be equally in the crosshairs of Oath's ad targeting engine.&nbsp;</P><P>&nbsp;</P><P>There appears to be another big change for Yahoo users, too: Oath's previous mutual arbitration clause and class-action waiver has been updated and extended across the company's services to include Yahoo as well. What it means is if you don't like what the company does with your data,&nbsp;<SPAN class="link"><A href="https://www.cnet.com/news/did-uber-drivers-passengers-just-lose-the-right-to-sue/" target="_blank">you'll have a hard time suing</A></SPAN>.&nbsp;</P><P>&nbsp;</P>Wed, 18 Apr 2018 18:28:13 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420449#M51685fellowcustomer2018-04-18T18:28:13ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420451#M51686
<P>I spoke to the person at my work who is responsible for my company adhereing to the privacy laws, and she said she thinks Rogers is wide open for a violation of PIPEDA, (privacy laws or something). She said there are principles in this PIPEDA Act and even though Rogers email is through a 3rd party, it's still through the @rogers domain name, which is owned by Rogers, so they are still responsible for ensuring personal information is protected and follows our laws, even if it crosses national borders. She said the act has an overriding obligation that any collection, use or disclosure of personal information must only be for purposes that a reasonable person would deem appropriate given the circumstances. So in the case of Oath/Verizon wanting us to agreee to letting them read our emails, pictures, attachments as well as expecting us to be ok with them sending advertising emails to our contacts, using our own email address, is definitely not something a reasonable person would deem appropriate. So I guess Rogers can bury their heads in the sand and pay the negative PR price later, or challenge Oath/Verizon and/or switch @rogers email from Yahoo to an encrypted mail server like ProtonMail. Rogers should do the latter and challenge Oath/Verizon as well as switching to an encrypted mail server. That would make Rogers a hero to their customers, and generate lots of good PR.</P>Wed, 18 Apr 2018 18:23:15 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420451#M51686rharding02018-04-18T18:23:15ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420453#M51687
<P>I just signed up with protonmail.com. I tried changing my contact info on the Rogers website but got error messages saying they're having problems but are looking into it. This is one big mess.&nbsp;</P>Wed, 18 Apr 2018 18:18:09 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420453#M51687Cap072018-04-18T18:18:09ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420456#M51688
<P>If you read the whole TOS there is a section 14.5 that also includes that they will collect contact information from anyone you send or receive communications and also form your contacts lists and by agreeing to the TOS you are taking responsibility for obtaining those peoples permission.&nbsp;</P>Wed, 18 Apr 2018 19:04:51 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420456#M51688ATP132018-04-18T19:04:51ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420457#M51690
<P><U><STRONG>Trouble logging into Rogers Yahoo email</STRONG></U></P>
<P>&nbsp;</P>
<P>Having trouble logging into Rogers Yahoo email.&nbsp;&nbsp;&nbsp; Page comes up about accepting Oath terms before signing in.&nbsp;&nbsp;&nbsp; Don't know where this Oath comes from.&nbsp; Been having trouble all day.&nbsp;&nbsp; Cannot phone Rogers to find out why this is happening.&nbsp;&nbsp;&nbsp; We enjoy using Rogers email, however there are other email providers, and may move on to them until this situation whatever it is resolved!&nbsp;&nbsp; Thanks so much.</P>Wed, 18 Apr 2018 19:20:16 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420457#M51690Hayward2018-04-18T19:20:16ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420459#M51691
<P><LI-USER uid="873006"></LI-USER>&nbsp;Got the same form letter response from the privacy office.&nbsp;</P>
<BLOCKQUOTE><HR /><LI-USER uid="873006"></LI-USER>wrote:<BR />
<P><LI-USER uid="1790413"></LI-USER>&nbsp; Thank&nbsp;you for the addy. I sent my letter.</P>
<P>They say they are compliant, really?&nbsp;</P>
<P>&nbsp;Curious how they will respond.</P>
<BLOCKQUOTE><HR /><LI-USER uid="1790413"></LI-USER>wrote:<BR />
<P>Suggest that everyone start to communicate their concerns to&nbsp;privacy@rci.rogers.com</P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<HR /></BLOCKQUOTE>
<P>&nbsp;</P>
<HR /></BLOCKQUOTE>
<P>&nbsp;</P>
<P>At least we are bringing to Rogers attention.&nbsp;</P>
<P>&nbsp;</P>
<P>Amazing how silent they have been on this issue. the Email of the new TOS was from Yahoo, and not an official peep from Rogers.&nbsp;</P>Wed, 18 Apr 2018 23:29:50 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420459#M51691ATP132018-04-18T23:29:50ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420460#M51692
That is just so wrong on so many levels, legally or otherwise. Aside from all your friends contact information, (emails, phone numbers, etc), if all your bills are online, you get notified by email when a new bill is available, so if your friends and companies you deal with start getting advertising emails sent to them under your email address, how long before they mark it as spam? These companies have their own TOS, which we agree that we will not send them unsolicited marketing emails. So are we liable for breaking their TOS because Oath sent it to them using our email address? It's a recipie for disaster, could lead to no longer getting bill notifications because the company blacklisted your email address and end up being a cycle of having to create new email addresses every few weeks. By what Oath/Verizon want to do, it's making the Cambridge Analytica and Facebook scandals pale in comparison, in fact Mark Zuckerberg of Facebook has been getting grilled by Congress for doing much less with personal information they were gathering compared to what Oath/Verizon plan on doing.Wed, 18 Apr 2018 19:27:43 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420460#M51692rharding02018-04-18T19:27:43ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420461#M51693
<P>I also feel this is completely unacceptable. Oath (the new merger of AOL &amp; Yahoo, owned by Verizon and oh-so-American) is basically saying "we will do whatever we want with your personal information, the CONTENTS&nbsp;&nbsp;of your emails and all your attachments, and all your contacts information, just like Facebook and Cambridge Analytica, and you're going to give us your permission, so you will have no recourse, or else we'll cut off your email". &nbsp;In 2013/2014 after one of the big security hacks/breaches at Yahoo, Rogers announced they were going to move all ___@rogers.com &nbsp;email accounts to non-yahoo servers controlled by Rogers, and we were all made to change our pop-mail settings and jump thru a bunch of hoops to facilitate that. What happened to that plan? Why are we now facing this ultimatum from what Yahoo has become? I too have contacted Rogers and got a kiss-off reply. People need to make as much noise as possible about this, in every creative way. Once you accept those terms, you cannot take it back. I am disgusted. I suppose I, too, will have to change email providers, if they don't back off.</P>Wed, 18 Apr 2018 19:42:38 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420461#M51693thePhipp2018-04-18T19:42:38ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420462#M51694
<P>Even though I have been a Rogers Internet customer for over a decade, it has been about a decade that I have not used my Rogers email. Only email I get on my Rogers account is spam and the occasional one from Rogers.</P><P>Anyone I know and communicate with all use my Gmail account.</P><P>&nbsp;</P><P>I am an exclusive user of Gmail and even have my Gmail setup to check my Rogers email.</P>Wed, 18 Apr 2018 19:47:32 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420462#M51694TECHHEAD2018-04-18T19:47:32ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420464#M51695
<P><LI-USER uid="72612"></LI-USER>&nbsp;- Very good point regarding the on-line bills. So now Oath (Yahoo/Verizon) will have copies of those. What a treasure trove of personal info - account numbers, etc.&nbsp;</P><P>&nbsp;</P><BLOCKQUOTE><HR /><LI-USER uid="72612"></LI-USER>wrote:<BR />That is just so wrong on so many levels, legally or otherwise. Aside from all your friends contact information, (emails, phone numbers, etc), if all your bills are online, you get notified by email when a new bill is available, so if your friends and companies&nbsp;....<HR /></BLOCKQUOTE><P>Bet Blackberry would be happy to help Rogers with a secure Email set-up...LOL.&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P>Wed, 18 Apr 2018 19:50:28 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420464#M51695ATP132018-04-18T19:50:28ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420465#M51696
<P>My gut feel from my contact with Rogers is that they are going to simply ignore this and hope it goes away unless we the customers convince the media to make it a highly visible and embarrassing news story in the public sphere. The optics of Rogers simply&nbsp;turning a blind eye is simply too embarrassing a storyline for Rogers to continue to ignore, IF&nbsp;&nbsp;it becomes a public -- and business/financial -- story. We need to bring this to the attention Of CTV, CBC news and national business print media, in large numbers, as many of us as can make time to do so, as that's the only way this will seem important enough to warrant news coverage and that, in turn, is the only way change will happen. I wonder if Facebook and Twitter can help...&nbsp;</P>Wed, 18 Apr 2018 23:36:41 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420465#M51696thePhipp2018-04-18T23:36:41ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420467#M51697
<P>Fwiw, the full Oath privacy policy, which includes all of the previously mentioned changes can be found here:</P>
<P>&nbsp;</P>
<P><A href="https://policies.oath.com/us/en/oath/privacy/index.html" target="_blank">https://policies.oath.com/us/en/oath/privacy/index.html</A></P>
<P>&nbsp;</P>
<P>From that page, some highlights include:</P>
<P>&nbsp;</P>
<P>Information You Provide to Us.&nbsp; We may collect the information that you provide to us, such as:</P>
<P>&nbsp;</P>
<P>When you create an account with an Oath Service or brand. (Please note, when your use our Services, we may recognize you or your devices even if you are not signed in to our Services.)&nbsp; <STRONG>Oath may use device IDs, cookies, and other signals, including information obtained from third parties, to associate accounts and/or devices with you.</STRONG></P>
<P>&nbsp;</P>
<P>When you use our Services to communicate with others or post, upload or store content (such as comments, photos, voice inputs, videos, emails, messaging services and attachments).</P>
<P>&nbsp;</P>
<P><STRONG>Oath analyzes and stores all communications content, including email content from incoming and outgoing mail.&nbsp;</STRONG> This allows us to deliver, personalize and develop relevant features, content, advertising and Services.</P>
<P>&nbsp;</P>
<P><STRONG>When you otherwise use our Services, such as title queries, watch history, page views, search queries, view the content we make available or install any Oath software such as plugins.</STRONG></P>
<P>&nbsp;</P>
<P><STRONG>When you sign up for paid Services, use Services that require your financial information or complete transactions with us or our business partners, we may collect your payment and billing information.</STRONG></P>
<P>&nbsp;</P>
<P>Etc, etc, skipping along:</P>
<P>&nbsp;</P>
<P>For Legal and Other Purposes.&nbsp; We may access, preserve and disclose information to investigate, prevent, or take action in connection with: (i) legal process and legal requests; (ii) enforcement of the Terms; (iii) claims that any content violates the rights of third-parties; (iv) requests for customer service; (v) technical issues; (vi) protecting the rights, property or personal safety of Oath, its users or the public; (vii) <STRONG>establishing or exercising our legal rights or defending against legal claims</STRONG>; or (viii) as otherwise required by law.</P>
<P>&nbsp;</P>
<P>This may include responding to lawful governmental requests.&nbsp; Learn more about how we evaluate and respond to these requests.</P>
<P>&nbsp;</P>
<P>New Ownership.&nbsp; If the ownership or control of all or part of Verizon, Oath or a specific Services changes as a result of a merger, acquisition or sale of assets, <STRONG>we may transfer your information to the new owner.</STRONG></P>
<P>&nbsp;</P>
<P>Etc, etc, skipping along:</P>
<P>&nbsp;</P>
<P>Data Processing and Transfers</P>
<P>&nbsp;</P>
<P>When you use or interact with any of our Services, you consent to the data processing, sharing, transferring and uses of your information as outlined in this Privacy Policy.&nbsp; <STRONG>Regardless of the country where you reside, you authorize us to transfer, process, store and use your information in countries other than your own in accordance with this Privacy Policy and to provide you with Services.&nbsp;</STRONG> Some of these countries may not have the same data protection safeguards as the country where you reside.</P>
<P>&nbsp;</P>
<P>So, its a rather interesting document to say the least.&nbsp; Essentially, for any companies directly involved with Oath, it gives Oath access to anything and everything that you do on the internet, either by examining and storing your email or by obtaining data concerning your internet use from third party companies.&nbsp; It can do anything and everything with that data including "establishing or exercising our legal rights or defending against legal claims;".&nbsp; It can also transfer that data in the event of a company sale of parts of Oath or Verizon.&nbsp;</P>
<P>&nbsp;</P>
<P>Its pretty far reaching and makes Facebook and Cambridge Analytica look like chump change.&nbsp;</P>
<P>&nbsp;</P>
<P>One of the big questions from this list of "we own everything" is whether or not Rogers is also turning over records of users internet browsing habits to Oath as well.&nbsp; All the more reason not to use Rogers DNS, but, if Rogers is syphoning off that data at the CMTS, there isn't much that anyone can do, regardless of what site you're connecting to.</P>
<P>&nbsp;</P>
<P>Its very difficult to understand Rogers answer of "don't worry, be happy", "we're compliant".&nbsp;&nbsp;</P>Wed, 18 Apr 2018 20:28:50 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420467#M51697Datalink2018-04-18T20:28:50ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420470#M51698
Excellent points you have raised. I have real reservations about these terms and I value my privacy enough to take action.Wed, 18 Apr 2018 20:40:38 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420470#M51698stu5932018-04-18T20:40:38ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420474#M51700
<DIV><SPAN>Customers who value privacy can voice their concerns&nbsp; and raise awareness:</SPAN></DIV>
<DIV><SPAN>CRTC&nbsp;email&nbsp;response@ccts-cprst.ca&nbsp;</SPAN></DIV>
<DIV><SPAN><A href="https://crtc.gc.ca/eng/internet/plaint.htm" target="_blank">https://crtc.gc.ca/eng/internet/plaint.htm</A></SPAN></DIV>
<P>&nbsp;</P>Wed, 18 Apr 2018 23:34:24 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420474#M51700fellowcustomer2018-04-18T23:34:24ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420477#M51702
<P>Well Now, just finished up after a 15min call from (I believe it was PR) Rogers regarding the changes&nbsp; associated with "OATH".</P><P>We are getting results ---keep up the pressure. They ARE paying attention to this site and wanted to assure me that as a valued customer, safety and security of MY DATA is foremost in their minds. Reference was made to the fact that somewhere down the line we will not be able to access our mail unless we accept the new policy! I said that I personally have downloaded another e-mail website (Protonmail.com) that was referenced by a post on the group and may well if this matter is not resolved to what we expect, move completely out of Rogers.</P><P>&nbsp;I asked why Rogers would not have posted on their website some form of assurance and was advised in retrospect that this should have been done&nbsp; and WILL&nbsp; undoubtedly happen shortly.</P><P>Summing up, undoubtedly should we not accept the changes as they stand,&nbsp;WE WILL NOT be able to access our Rogers.com mail at some point in the near future. The caller indicated that we could block any offending websites (we all know this) but the biggest threat&nbsp; is to keep up the pressure through this group, letters to, the Press, MP's TV stations and Government agencies . Money is the name of&nbsp; the game and should they get a series of account cancellations I think they will review this matter.&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P>Wed, 18 Apr 2018 21:35:44 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420477#M51702edandanne2018-04-18T21:35:44ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420479#M51704
<P>I &nbsp;looked for myself at the clause in the actual TOS, Section 14, subsection 5(Canada) parag (f) that was noted in a previous post by "ATP13" &nbsp;Thank you, ATP13!! &nbsp;I note that in accepting these TOS, according to that subsection, I am authorizing Yahoo, Oath, AOL, Verizon and their partners and other third parties to mine my contact lists for the email addresses AND PHONE NUMBERS of my contacts and then&nbsp;phone or send messages to any of these contacts "on my behalf" without my knowledge. If I accept the TOS, I am also explicitly representing that I have obtained the permission of all these contacts to be so contacted... It seems to me that this behavior that I am thus being forced to agree to is EXACTLY the behaviour of hackers that hack a Rogers subscriber's email account, steal his or her contact list, and then send out emails to all those contacts pretending to be the subscriber...<BR /><BR />I am fortunate that certain of my doctors, surgeons, investment and business advisors, business professionals and technical specialists have given me their confidential personal emails and unpublished direct phone numbers in order that I might communicate directly and efficiently with them. &nbsp;There is NO WAY any of these contacts would give me permission to share their private contact information with Oath/Yahoo/Verizon etc, and it would take just one such unauthorized communication "on my behalf" from one of those parties to severely damage my relationship of trust, and close this private communication channel, &nbsp;with&nbsp;my professional contacts. &nbsp;Hence I cannot morally nor legally signify my acceptance of these TOS....&nbsp;</P>Wed, 18 Apr 2018 23:38:41 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420479#M51704thePhipp2018-04-18T23:38:41ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420483#M51705
<P><LI-USER uid="1941069"></LI-USER>&nbsp;- exactly what I was concerned about. You really expanded on my point so well.&nbsp;</P><P>&nbsp;</P><BLOCKQUOTE><HR /><LI-USER uid="1941069"></LI-USER>wrote:<BR /><P>I &nbsp;looked for myself at the clause in the actual TOS, Section 14, subsection 5(Canada) parag (f) that was noted in a previous post by "ATP13" &nbsp;Thank you, ATP13!! &nbsp;I note that in accepting these TOS, according to that subsection, I am authorizing Yahoo, Oath, AOL, Verizon and their partners and other third parties to mine my contact lists for the email addresses AND PHONE NUMBERS of my contacts and then&nbsp;phone or send messages to any of these contacts "on my behalf" without my knowledge. If I accept the TOS, I am also explicitly representing that I have obtained the permission of all these contacts to be so contacted...&nbsp;</P><HR /></BLOCKQUOTE><P>This is worse than the Facebook / Cambridge Analytica harvesting of 3rd party info.&nbsp;</P><P>Basically anyone we send or receive Emails from will have their personal info harvested.&nbsp;</P>Wed, 18 Apr 2018 22:23:33 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420483#M51705ATP132018-04-18T22:23:33ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420488#M51708
<P>I would not count on that.&nbsp; &nbsp; I have been trying to get an answer from Rogers on this.&nbsp; They've been silent.&nbsp; No response at all.&nbsp; Further, if you look at their CURRENT privacy agreement you will see this:</P><P>&nbsp;</P><P>"<SPAN>&nbsp;If you have an existing Yahoo or AOL account, you will need to agree to this Privacy Policy. &nbsp;If you have not yet agreed to this Privacy Policy, the&nbsp;</SPAN><A href="https://policies.yahoo.com/ca/en/yahoo/privacy/index.htm?redirect=no" target="_blank">legacy Yahoo Privacy Policy</A><SPAN>&nbsp;or&nbsp;</SPAN><A href="http://privacy.aol.ca/legacy" target="_blank">legacy Oath Privacy Policy (for AOL)</A><SPAN>still apply to your account. &nbsp;For Oath products or services that are accessed without signing into an account, this Privacy Policy applies to those products and services starting [May 25, 2018]. &nbsp;If you are creating a new account, the terms below apply starting today.&nbsp; "</SPAN></P><P>&nbsp;</P><P><SPAN>So, if you don't agree, then apparently the old policy is in effect.&nbsp; &nbsp;But, don't stop reading!&nbsp; The following clause, re accessing the services without logging in to yahoo (for example, accessing mail via a pop client) tells me that the new data privacy terms will start applying SILENTLY on May 25.&nbsp; &nbsp;Given that, I would not at all be surprized if they just silently use the new policy for all users, even those that did not agree, at some point - probably May 25 as well.</SPAN></P><P>&nbsp;</P><P>(You can access this from your mail by clicking the 'gear' symbol on the top right, then click 'Privacy policy for yahoo/oath')</P><P>&nbsp;</P><P>Given this, and given Rogers' total SILENCE on this matter,... the only prudent thing I can see myself doing is to start making plans to move all my sensitive accounts to use other emails.&nbsp; &nbsp;</P>Wed, 18 Apr 2018 22:55:54 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420488#M51708mah4ever2018-04-18T22:55:54ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420491#M51709
<P>See my recent post on this.&nbsp; After May 25, you will be silently bound by the new data privacy terms, even if access your mail without signing onto Yahoo.</P>Wed, 18 Apr 2018 23:14:28 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420491#M51709mah4ever2018-04-18T23:14:28ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420493#M51710
<P>I set out to file a complaint (about Rogers) to the CRTC as per a link posted by someone else earlier, and found this guidance&nbsp;that we should instead complain to t<SPAN>he <STRONG>Commission for Complaints for Telecom-television Services (CCTS)</STRONG>. Best, I think, to frame our complaints as a pending [notice of intent to] unilateral denial of contracted service to paying customers (since, if we cannot morally or legally accept the TOS we will be denied promised services after May 25), and/or as a violation of obligations to protect the data privacy and security of its paying customers (which is tangible and unavoidable for anyone who accepts the TOS). &nbsp; Here is the CCTS contact info, there are several ways you can complain:</SPAN></P>
<P>&nbsp;</P>
<P>""The CRTC is also not directly involved in ...[internet service provider]...&nbsp;&nbsp;marketing practices, quality of service issues, and customer relations. ... &nbsp;You may also contact the Commission for Complaints for Telecom-television Services (CCTS). The CCTS is an independent agency mandated to help resolve eligible consumer and small business complaints relating to certain retail telecommunications services.</P>
<P>You can submit your complaint directly to the CCTS by clicking on the following link: <A href="https://ccts-cprst.ca/complaints/complaint-form" target="_blank">https://ccts-cprst.ca/complaints/complaint-form</A></P>
<P>You can also contact the CCTS using the following methods:</P>
<UL>
<LI>Online:<A href="http://www.ccts-cprst.ca/" target="_blank"> http://www.ccts-cprst.ca</A></LI>
<LI>By email: <A href="mailto:response@ccts-cprst.ca" target="_blank">response@ccts-cprst.ca</A></LI>
<LI>By telephone: Call, toll free, 1-888-221-1687</LI>
<LI>By fax: 1-877-782-2924</LI>
<LI>By mail: CCTS, P.O. Box 56067 - Minto Place RO, Ottawa, Ontario K1R 7Z1</LI>
<LI>by toll-free TTY: 1-877-782-2384</LI>
</UL>
<P><BR /><BR /></P>Wed, 18 Apr 2018 23:40:03 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420493#M51710thePhipp2018-04-18T23:40:03ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420498#M51712
<P>I suspect, sadly, after reading Roger's Privacy policy, that they may very well be within their rights.</P><P>They do not hide the fact that agents outside Canada have the right to access personal information for the purposes of targeted advertising and denying theses rights may lead to service termination. The only thing I struggle to find is their right to harrass our contacts by sending unsolicited marketing info to them under our name.</P><P>&nbsp;</P><P><A href="https://www.rogers.com/cms/rogers/pdf/Rogers_Privacy_Policy_EN.pdf" target="_blank">https://www.rogers.com/cms/rogers/pdf/Rogers_Privacy_Policy_EN.pdf<BR /></A></P><P>&nbsp;</P><P>I think the way around it is simply not give Rogers and Oath anything to "analyze" or contacts to harrass bu dropping any use of Rogers email accounts. Sad it comes down to that. Enough people do it and it won't be as lucrative a venture as what OATH and Rogers hope it will be to pad their pockets with marketing money. (then they will find another way to gouge us ... its the Roger's way!)</P><P>&nbsp;</P><P>ProtonMail looks promising, but I'm unsure as to whether the encrypted messaging to external recipients is included in the Free account.</P>Thu, 19 Apr 2018 00:24:41 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420498#M51712ADayInCourt2018-04-19T00:24:41ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420499#M51713
<P>Very eloquently put.&nbsp; &nbsp;I could not agree more.</P>Thu, 19 Apr 2018 00:06:18 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420499#M51713mah4ever2018-04-19T00:06:18ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420503#M51714
<P>I spent today deleting my contacts from my two remaining rogers/yahoo email accounts, deleting and archiving any relevant emails to my new email service, and have now deleted the email accounts completely.</P><P>&nbsp;</P><P>As I worked my way through all this, I had messages "screaming" at me all along the way - Log into portal - a message, that they make you scroll through, and at the end, you can accept, or choose to do later - obviously I clicked do later.</P><P>&nbsp;</P><P>Went to my two email accounts individually and got to see the same messages again, I did nothing with the authorization, left the message there where is will disappear into oblivion somewhere on a server after I deleted the accounts.</P><P>&nbsp;</P><P>I then took the step of advising all my contacts that had yahoo or rogers names in their email, and advised them that I would no longer be communicating with them via email as long as they are with yahoo or Rogers email and I also requested that they remove my contact information from their email accounts online.</P><P>&nbsp;</P><P>It was a drastic measure to take, but I realized that not only did I have to strip my own presence from Rogers/Yahoo email and contacts, don't forget your yahoo groups you may belong to, and your calendars too.</P><P>&nbsp;</P><P>I also had to contact those I correspond with and educate them on this issue and emphasize that for my own security of information, I wanted to be removed from their contact lists given the reality of that section in the terms of accessing contacts in our accounts.&nbsp; Some were responsive, some were not, but most thanked me and are moving their accounts from Yahoo and Yahoo related companies and switching their email.</P><P>&nbsp;</P><P>With silence from Rogers on this issue, and their comments to people to either sign on, or cancel their email account, I fully cancelled the email accounts.&nbsp; So the Rogers service of access to 9 emails - doesn't exist for me as long as they stay with the Verizon based company of Yahoo and Oath.</P><P>&nbsp;</P><P>The tech news are spreading this topic quickly with four new articles posted beyond the CNET article.</P><P>&nbsp;</P><P>Unfortunately, as I learned from some of my contacts, they had, as we all probably have in the past, just clicked the button and accepted without fully reading the full message.</P><P>&nbsp;</P><P>I have yet to read the full terms, and probably won't - I thank everyone here for highlighting the critical areas found in the full terms, but I also do acknowledge that Oath did make it fairly transparent exactly what they were doing, which made my decisions very easily - right from the get go, I could not accept those terms.</P><P>&nbsp;</P><P>Now I look to Rogers to take leadership for itself, and for its customers, and clarify Rogers position on all this, and hopefully to look to an alternative provider, or return to running email themselves.&nbsp; It is not like the original <LI-USER uid="274122"></LI-USER> services that included storage space, groups, web page space and tools, email, and a web site.</P><P>&nbsp;</P><P>Or just get out the email business completely, although that will provide a competitive edge to their competitors who are with companies that have recently taken the responsible decisions to declare they are not going to do as we have just been asked by Rogers and Yahoo to allow an American company to do.</P><P>&nbsp;</P><P>I include Rogers in that last statement, because they cannot divest themselves from responsibility for our security and privacy of information on our email and Canadian privacy laws and practices by handing it all over to an American Company.</P><P>&nbsp;</P><P>I had already removed my original email from Rogers as my sign in to MyRogers and to the forum, as I have been gradually closing the rogers email account down since the Yahoo hack was announced.&nbsp; This recent news just led me to take the last steps.</P><P>&nbsp;</P><P>I know it is a pain in the neck to have to switch everything over and takes time, but my decision has been for a long time, that I wanted nothing to do with Rogers email provided services as long as they were Yahoo based.</P><P>&nbsp;</P><P>Keep pushing this isssue to the media, on the board here, and maybe a new thread can be started, - how to completely shut down my rogers yahoo email accounts.</P><P>&nbsp;</P><P>This could include the steps on how to cancel the accounts, how to clean out what you need to keep and transfer to another service, how to change the login for MyRogers, and change up email contacts and other related information here on the forum settings.</P><P>&nbsp;</P><P>The only one I have never found out how to change is my current login for the forum - I have my new email set for login via MyRogers with my attached account, but don't access the forum via that log in.</P><P>&nbsp;</P><P>My original login that I set up for the forum and myRogers, I still use, with no attached account - you can't get to the profile without an attached account for Rogers, so I have no idea what information may be in there under the profile section.</P><P>&nbsp;</P><P>So I use the old email address as my login via MyRogers to the forum, but now that address is not associated with any existing email account, and my email preferences are set in the forum settings to my newer service provider for email services.</P><P>&nbsp;</P><P>In absence of any direction or clarification from Rogers, I see the only solution is to just shut our email accounts down and move on.</P><P>&nbsp;</P><P>Bruce</P>Thu, 19 Apr 2018 01:02:12 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420503#M51714BS2018-04-19T01:02:12ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420507#M51715
<BLOCKQUOTE><HR /><LI-USER uid="785715"></LI-USER>wrote:<BR /><P>I suspect, sadly, after reading Roger's Privacy policy, that they may very well be within their rights.</P><P>They do not hide the fact that agents outside Canada have the right to access personal information for the purposes of targeted advertising and denying theses rights may lead to service termination. The only thing I struggle to find is their right to harrass our contacts by sending unsolicited marketing info to them under our name.</P><P>&nbsp;</P><P><A href="https://www.rogers.com/cms/rogers/pdf/Rogers_Privacy_Policy_EN.pdf" target="_blank">https://www.rogers.com/cms/rogers/pdf/Rogers_Privacy_Policy_EN.pdf<BR /></A></P><P>&nbsp;</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>Thanks, "ADayInCourt", I have read Rogers existing policy at the link you provided, and to me, the difference between it and the new Oath TOS is night and day. I wonder what I am missing and if you could perhaps&nbsp;educate me on the similarities you see...</P><P>&nbsp;</P><P>The existing Rogers Privacy Policy at that link seems quite reasonable and agreeable to me. It seems very explicit in precisely enumerating ONLY the specific partner and information-sharing scenarios and purposes that Rogers will allow my information to be used for, &nbsp;and all of them seem reasonable to me. I do <U><EM><STRONG>not</STRONG> </EM></U>see any <U><STRONG>blanket vague open-ended provision</STRONG></U> to collect, mine and share&nbsp;my information internally and with third parties, I do <U><EM><STRONG>not</STRONG> </EM></U>see any provisions to look at, retrieve, use, and share the <U><STRONG>CONTENTS</STRONG> </U>of my private email <U><STRONG>ATTACHMENTS&nbsp;</STRONG></U>(documents, photos, etc), and, as you noted, I do <U><EM><STRONG>not</STRONG> </EM></U>see any provision to raid my <U><STRONG>CONTACTS&nbsp;</STRONG></U>and communicate with them under pretense of "on my behalf" or otherwise. These blatant and arrogant privacy violations, which <U><STRONG>ARE</STRONG> </U>included in the new OATH/Yahoo TOS, cross the line for me. &nbsp;I just don't see those scary bits in the current Rogers policy. Am I missing something?</P>Thu, 19 Apr 2018 03:09:45 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420507#M51715thePhipp2018-04-19T03:09:45ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420508#M51716
I was thinking EXACTLY the same thing. The TOS of Rogers and Oath are night and day. As one poster already said, Oath makes Cambridge Analytica look like chump change. Today I opened a new email account with Proton Mail, which I mentioned in an earlier post. For others reading this comment, it's fully secure, encrypted and no ads. Based in Switzerland and protected by Swiss privacy laws, which means not even Proton can read them. Started moving archived emails, pics and contacts over to the new email address, but will take a while, but should have it done before May 25th. Totally legit, started by a couple of civil liberties type scientists from MIT and CERN. Check it out at protonmail.com spread the word.<BR /><BR />Here's a link to a 12 minute TED Talk from one of the founders of ProtonMail. It's about how email providers make their money, personal privacy and how Proton Mail email encryption works in a way anyone can understand. It's from 2014 and I wish I'd seen it back then. Very interesting and enlightening.<BR /><BR /><A href="http://www.ted.com/talks/andy_yen_think_your_email_s_private_think_again" target="_blank">http://www.ted.com/talks/andy_yen_think_your_email_s_private_think_again</A>Thu, 19 Apr 2018 03:48:05 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420508#M51716rharding02018-04-19T03:48:05ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420511#M51718
<P>ROGERS - why not change the Email service to a better provider?</P><P>I understand that part of the partnership was to get away from having your own servers and part was to provide 'value added' content (the old Rogers/Yahoo home screen of many years ago provided customized content sections which were actually useful) which basically disappeared over the years. I wonder how many people actually use the Rogers/Yahoo as a home page?&nbsp;</P><P>The Email service is provided as part of our paid internet services, as opposed to a 'free' email service, thus we expect a certain level of privacy.&nbsp;</P><P>Perhaps you could leverage your market size to strike deals with several email providers and give people the option of using&nbsp;@rogers.com with those providers.&nbsp;</P>Thu, 19 Apr 2018 04:05:35 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420511#M51718ATP132018-04-19T04:05:35ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420516#M51722
<BLOCKQUOTE><HR /><LI-USER uid="1790413"></LI-USER>wrote:<BR /><P>ROGERS - why not change the Email service to a better provider?</P><P>I understand that part of the partnership was to get away from having your own servers and part was to provide 'value added' content (the old Rogers/Yahoo home screen of many years ago provided customized content sections which were actually useful) which basically disappeared over the years. I wonder how many people actually use the Rogers/Yahoo as a home page?&nbsp;</P><P>The Email service is provided as part of our paid internet services, as opposed to a 'free' email service, thus we expect a certain level of privacy.&nbsp;</P><P><LI-USER uid="1066573"></LI-USER> you could leverage your market size to strike deals with several email providers and give people the option of using&nbsp;@rogers.com with those providers.&nbsp;</P><HR /></BLOCKQUOTE><P>I agree completely. I was a lot happier when my email accounts were on a Rogers in-house server, back in the day, even though the "value-added content" was not as robust. As I noted in a previous post, several years ago after one of the serious yahoo breaches, Rogers made us all implement certain "settings" changes to the way our pop-mail applications accessed our __@rogers.com email inboxes and outboxes, to increase security, and I was told at the time by Rogers tech support that Rogers had decided Yahoo's servers were not secure enough and &nbsp;Rogers was going to migrate all our mail accounts to Rogers' own servers which would require this more secure access protocol. Either they never went ahead with it, in which case I would like to know why not, ***OR*** if they DID implement it and now the Rogers Yahoo HomePage is simply a gateway passing me back to a Rogers server when I click the "mail" (ie WebMail) button, then it should be fairly&nbsp;easy for Rogers to provide those of us who do not wish to accept Oath's terms with an alternate (internal Rogers) gateway to those email servers. &nbsp;But is anyone at Rogers actually following this discussion?<BR /><BR />ATP13, you make an excellent, -- and fundamentally important -- point:&nbsp;&nbsp;our ___@rogers.com e<SPAN>mail services are&nbsp;provided as part of our <U><EM><STRONG>paid</STRONG></EM></U> internet services, as opposed to a 'free' email service, thus we have a right to expect a certain level of privacy, AND security of our email&nbsp;contents, attachment contents, contact lists, etc. As I have said earlier, my contract is with Rogers, not Yahoo or Oath. It is both sad and alarming that "free" services like gmail, and soon even the newly cautious Facebook, are providing far better privacy protection, privacy controls, &nbsp;and customer respect than we're going to get -- as paying customers -- from Rogers on Oath under these new TOS. Rogers needs to take some responsibility here, to fix this...</SPAN></P>Thu, 19 Apr 2018 05:03:08 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420516#M51722thePhipp2018-04-19T05:03:08ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420521#M51724
<P>I sent a query to &lt;privacy@rci.rogers.com&gt; and received an automated message that said in part:</P><P>"<SPAN>Rogers' privacy practices are in accordance with all federal and provincial laws and regulations. We are compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA) and where applicable with the privacy rules established by the Canadian Radio-television and Telecommunications Commission (CRTC).</SPAN>"</P><P>Do Yahoo and Verizon give the same assurance?&nbsp;</P><P>Also the automated message said, at the bottom:</P><P>"This message is confidential."</P><P>Perhaps not for long.</P>Thu, 19 Apr 2018 11:56:20 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420521#M51724dlforkes2018-04-19T11:56:20ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420540#M51729
This is outrageous. Basically, both Oath, Yahoo, AOL and Rogers are legally hacking with Cambridge Analytica and the Russians did on Facebook. This is a complete invasion of global privacy - all for the use of emails! This never would happen in Government Post Office! opening mail and parcels. This is down to privacy laws and we need to contact the Officer of the Privacy Commissioner. This needs to go public now!<BR /><BR /><A href="https://www.priv.gc.ca/en/report-a-concern/file-a-formal-privacy-complaint/" target="_blank">https://www.priv.gc.ca/en/report-a-concern/file-a-formal-privacy-complaint/</A>Thu, 19 Apr 2018 15:11:44 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420540#M51729SixthScents2018-04-19T15:11:44ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420546#M51733
Yes. Agree or stop using. This was confirmed by a Rogers online chat 2 days ago.Thu, 19 Apr 2018 16:09:27 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420546#M51733bg472018-04-19T16:09:27ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420548#M51734
Just opened two free accounts in 2 minutes. Proton mail looks like a great email provider. Thanks rharding0 for suggesting.Thu, 19 Apr 2018 16:29:12 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420548#M51734bg472018-04-19T16:29:12ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420549#M51735
I had the same issue. I cleared my cache restarted my laptop and went in with ca.rogers.yahoo.com and got in no problem. I have now exported all my contacts and am in the process of doing the same with emails to another provider. I have been with Rogers for 37 years!!! I will not be bullied into accepting T &amp; C's that are offensive as well as a clear invasion of my right to privacy.Thu, 19 Apr 2018 16:33:19 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420549#M51735bg472018-04-19T16:33:19ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420564#M51738
<BLOCKQUOTE><HR /><LI-USER uid="873006"></LI-USER>wrote:<BR />
<P>&nbsp;I wrote to the CEO</P>
<P>&nbsp;</P>
<P>Also the Ombudsman</P>
<P><SPAN><A href="mailto:ombudsman@rci.rogers.com" target="_blank">ombudsman@rci.rogers.com</A></SPAN></P>
<P>&nbsp;</P>
<P><SPAN>I sent an email to CTV and Rogers contact on this website under internet complaints.</SPAN></P>
<P><SPAN>Social media is a good way to spread this around. Twitter, Facebook etc.</SPAN></P>
<P><SPAN>&nbsp;</SPAN></P>
<P>&nbsp;</P>
<P><SPAN>&nbsp;</SPAN></P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<HR /></BLOCKQUOTE>
<P>Yesterday, I complained formally to the Ombudsman (link above in quoted post) and the office of the President, and to&nbsp; <SPAN>t</SPAN><SPAN>he&nbsp;<STRONG>Commission for Complaints for Telecom-television Services (CCTS)</STRONG></SPAN>&nbsp; [online at&nbsp;<SPAN>&nbsp;</SPAN><A href="https://ccts-cprst.ca/complaints/complaint-form" target="_blank" rel="nofollow noopener noreferrer">https://ccts-cprst.ca/complaints/complaint-form</A>&nbsp;or by email to <SPAN>&nbsp;</SPAN><A href="mailto:response@ccts-cprst.ca" target="_blank" rel="nofollow noopener noreferrer">response@ccts-cprst.ca</A>&nbsp;] (see my earlier post, April 18, page 7 above, for more on CCTS)</P>
<P>&nbsp;</P>
<P>Today I received a reasonably custom response from the Ombudsman which implies I am the first/only (at that time) person to have contacted them about this. This I found surprising. I really strongly agree with other posters that simply ranting here in this forum will not solve this problem. We&nbsp; -- lots and lots of us -- really do need to take the time to complain to the Ombudsman, the Privacy commissioner, the news media, and Rogers management, and get deserved exposure to the scary bits of this privacy invasion using social media. It appears there are as yet only a small few hundred people seeing this forum, a very small number that Rogers can easily afford to ignore...</P>
<P class="yiv0974290430MsoNormal">&nbsp;</P>Thu, 19 Apr 2018 20:45:39 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420564#M51738thePhipp2018-04-19T20:45:39ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420566#M51739
<P>Perhaps it might be possible to do the following (observations anyone?):</P><P>&nbsp;</P><P>keep one of your Rogers email accounts and use it for nothing but Rogers activities.</P><P>&nbsp;</P><P>Delete all contacts from this Rogers email account.&nbsp;</P><P>&nbsp;</P><P>Delete or transfer all history and records associated with this account.</P><P>&nbsp;</P><P>Use the email on one device if possible.</P>Thu, 19 Apr 2018 20:25:24 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420566#M51739LLB2018-04-19T20:25:24ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420570#M51740
<P>Re deleting Rogers accounts due to privacy issue</P><P>I read this on CNET so what I plan to do is import all my emails and contacts to gmail;delete all information from Rogers Yahoo but leave my Rogers accounts active. I am hoping after I export to gmail my mail will no longer be on the Rogers Yahoo server. Can anyone advise on this?</P><P>Here is the CNET document which was posted after the Yahoo hacking incident:</P><P>&nbsp;</P><P>Why you shouldn't delete your Yahoo account</P><P class="speakableTextP2">In an earlier version of this story, I suggested you simply delete your Yahoo account and move to Gmail, but it appears doing so may open another workaround for hackers. Yahoo recycles old email addresses, which means that 30 days after your account is deleted, someone could open a new account with your old Yahoo email address and potentially use it to gain access to your other accounts.&nbsp;</P><P>After opening an account with the address you vacated, a nefarious individual could&nbsp;<A href="https://www.wired.com/2013/06/yahoos-very-bad-idea/" target="_blank">impersonate you</A>&nbsp;and fire off password resets requests to get into any of your other online accounts to which you've linked your Yahoo email.&nbsp;</P><P>So, instead of deleting your Yahoo account, I suggest you change your password, turn on two-step verification, disconnect all connected services and move to Gmail while leaving your Yahoo account inactive.</P><P><SPAN>&nbsp;</SPAN></P>Thu, 19 Apr 2018 20:48:59 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420570#M51740bg472018-04-19T20:48:59ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420576#M51741
I signed up with Proton mail but after reading some FAQ's and Protons answers it appears there is a limitation with folders. The free a/c only offer 3 custom folders. The paid a/c slightly more but certainly not enough and its 4 Euro per month. Proton are apparently working on the issue but until it is fixed I won't be migrating.Thu, 19 Apr 2018 22:26:06 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420576#M51741bg472018-04-19T22:26:06ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420579#M51742
Thank you for taking the initiative. This needs to be in every major Canadian TV network, news publications and petition sites. I went in to see my Bank Manager who had no idea but couldn't comment. We need to keep this in the public eye.Thu, 19 Apr 2018 23:21:05 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420579#M51742SixthScents2018-04-19T23:21:05ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420580#M51743
<P>The issue has just hit the national news via Globe and Mail</P><P><A href="https://www.theglobeandmail.com/business/article-rogerss-internet-customers-raise-concerns-over-e-mail-privacy/" target="_blank">https://www.theglobeandmail.com/business/article-rogerss-internet-customers-raise-concerns-over-e-mail-privacy/</A></P><P>&nbsp;</P><P>I have also sent a concern via report a concern and requested clarification on what action Rogers is taking to protect our privacy and that I and it would appear many others will not be continuing with Rogers email under these terms.</P><P>&nbsp;</P><P>I have asked them to make a public statement via their forum, myRogers, twitter and facebook to customers, and to make a public statement.</P><P>&nbsp;</P><P>You can see in the article, that their statement right now is basically a non-statement and Oath contradicts its terms by saying we can opt out, but doesn't mention that our services could be terminated if we don't accept.</P><P>&nbsp;</P><P>I leave it for others to read.&nbsp; I am sure people will be happy to hear this part of the article:</P><P>&nbsp;</P><P>"In Canada, a federal parliamentary committee launched a hearing on the controversy on Tuesday, with Privacy Commissioner Daniel Therrien as the first witness. His office is also investigating whether the social-media giant has breached Canadian privacy laws."</P><P>&nbsp;</P><P>So it has moved right to the federal level very quickly and is investigating it thoroughly.</P><P>&nbsp;</P><P>Now, if Rogers wanted to be proactive, they could announce that they are aware of the issue, and are very concerned and taking it seriously, and a federal commission is currently looking into the whole issue and the legality in relationship to privacy laws. yadayada yada.</P><P>&nbsp;</P><P>Or are they going to wait for the commission to tell us what Rogers has to say.</P><P>&nbsp;</P><P>I have advised in my concern, that I expect to hear that Rogers is discussing with Oath to modify these terms for their customers, or will be looking at other email solutions, and that I also expect a public statement too.&nbsp; I know this is a legal mess for them to get caught in, but shall we lump them in with Facebook and wait for government committees to make them responsible before they become responsible.</P><P>&nbsp;</P><P>So, send your concerns to Rogers, then go to CCTC as well.</P><P>&nbsp;</P><P>What a mess, and Rogers privacy staff and lawyers never had to let it get to this level, unless Oath pulled this without telling them what they were going to do.&nbsp; Could be, there is nothing but silence, so we know absolutely nothing, so we keep the noise loud and for those like me, I move off the email system.</P><P>&nbsp;</P><P>Oh and as to the point about cancelling your email account, I haven't done the final click yet as my wife is still cleaning hers and I have the primary account, but beyond the possibility of our old email address going out to someone else, that is a concern, but also I was reading in Yahoo terms, that it takes up to 40 days to remove any reference to your deleted account, and some information related to searches via their engines are deleted after 6 months, but may remain for up to 18 months.&nbsp; All the more reason for me to get away from them.</P><P>&nbsp;</P><P>The information is from their links at the bottom of Google Canada home login page you will find terms and privacy terms links.</P><P>&nbsp;</P><P>Bruce</P>Thu, 19 Apr 2018 23:40:48 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420580#M51743BS2018-04-19T23:40:48ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420587#M51745
<P>&nbsp;</P><P>Great info, thank you for posting this. I am in the process of changing my email and was not aware Yahoo recycled old addys.</P><P>I appreciate it very much, thanks again!</P><BLOCKQUOTE><HR /><LI-USER uid="919889"></LI-USER>wrote:<BR /><P>Re deleting Rogers accounts due to privacy issue</P><P>I read this on CNET so what I plan to do is import all my emails and contacts to gmail;delete all information from Rogers Yahoo but leave my Rogers accounts active. I am hoping after I export to gmail my mail will no longer be on the Rogers Yahoo server. Can anyone advise on this?</P><P>Here is the CNET document which was posted after the Yahoo hacking incident:</P><P>&nbsp;</P><P>Why you shouldn't delete your Yahoo account</P><P class="speakableTextP2">In an earlier version of this story, I suggested you simply delete your Yahoo account and move to Gmail, but it appears doing so may open another workaround for hackers. Yahoo recycles old email addresses, which means that 30 days after your account is deleted, someone could open a new account with your old Yahoo email address and potentially use it to gain access to your other accounts.&nbsp;</P><P>After opening an account with the address you vacated, a nefarious individual could&nbsp;<A href="https://www.wired.com/2013/06/yahoos-very-bad-idea/" target="_blank">impersonate you</A>&nbsp;and fire off password resets requests to get into any of your other online accounts to which you've linked your Yahoo email.&nbsp;</P><P>So, instead of deleting your Yahoo account, I suggest you change your password, turn on two-step verification, disconnect all connected services and move to Gmail while leaving your Yahoo account inactive.</P><P><SPAN>&nbsp;</SPAN></P><HR /></BLOCKQUOTE><HR />Fri, 20 Apr 2018 00:13:43 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420587#M51745Nettangel2018-04-20T00:13:43ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420588#M51746
<P><LI-USER uid="1941069"></LI-USER>&nbsp;It seems to be a form letter as we are all the first to bring it to their attention lol.</P><P>I’ve been sending emails to Rogers CEO and all other organizations involved with internet and privacy. So far&nbsp;not a peep, except the Ombudsperson. I also took it to social media in hopes more people will be made aware.&nbsp;</P><P>&nbsp;</P>Fri, 20 Apr 2018 00:19:41 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420588#M51746Nettangel2018-04-20T00:19:41ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420589#M51747
<P><LI-USER uid="27074"></LI-USER>&nbsp; Thank you for posting the article. Good to know someone in the media is paying attention to this. An investigation is not what Rogers wants I’m sure. Hopefully this fiasco will be resolved soon.&nbsp;</P><P>I will continue working on setting up a new&nbsp;email. My trust in Rogers flew out the window, regardless if they remove the policy with Yahoo. They betrayed loyal customers who counted on them to protect private data. I wish they would just ditch Yahoo entirely!</P>Fri, 20 Apr 2018 00:27:48 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420589#M51747Nettangel2018-04-20T00:27:48ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420591#M51748
<P>About a year ago I started slowly migrating my emails over to a gmail account.&nbsp;&nbsp;&nbsp; I had the gmail account configured to automatically forward all incoming emails to my Rogers account.&nbsp;&nbsp;&nbsp; My plan was to slowly migrate over to an email address that was not tied to any specific internet provider and in the event I needed to make an ISP change, I would have an ISP-neutral email address.&nbsp;&nbsp; My online accounts (banking/bills) with sensitive had already been set up with gmail accounts, but there were a few odd accounts that still had rogers.com on them.&nbsp;&nbsp;&nbsp; I took the time this evening to change the email address on the few remaining online accounts to my gmail account.&nbsp;&nbsp; I think I've got them all changed.</P><P>&nbsp;</P><P>This evening I flipped the automatic forwarding of emails.&nbsp;&nbsp;&nbsp; All of my rogers.com emails are now automatically being forwarded to my primary gmail account.&nbsp; I've also used the email web portal to set up a Vacation Auto-Reply on the rogers/yahoo site for the next 10 years that lets anybody who sends an email to my rogers.com email address what my new gmail.com email address is.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Any emails that are sent to my rogers.com email address are automatically forwarded to my gmail account and an auto-reply goes to the sender to inform them of the email address change, along with a little note to let them know that the email they sent today was automatically forwarded to the new address.</P><P>&nbsp;</P><P>Now that I am no longer tied down to a rogers.com email address, there truly is nothing preventing me from changing Internet Providers..&nbsp;&nbsp; (The thought has crossed my mind..)</P>Fri, 20 Apr 2018 01:38:42 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420591#M51748Davage2018-04-20T01:38:42ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420596#M51749
I sent an email to the following people explaining the TOS, (especially 14.5).<BR /><BR />Nathaniel Erskine-Smith and Charlie Angus are both Federal MP's on the parliamentary committee that's meeting this week to grill Facebook over their privacy issues. They are both strong privacy advocates. Also included Oath, the CEO of Rogers, Rogers Chief Privacy Officer and Rogers Onbusdman. I doubt very much Rogers will step up and grow a pair, they only seem to do the right thing when forced, but who knows, there's still a month to go before it kicks in so there is lots of time for them to look good by telling Oath to stuff it.<BR /><BR />press@oath.com<BR />privacy@rci.rogers.com<BR />ombudsman@rci.rogers.com<BR />joe.natale@rci.rogers.com<BR />Nathaniel.Erskine-Smith@parl.gc.ca<BR />charlie.angus@parl.gc.ca<BR /><BR />As for another poster who had a concern about file size of ProtonMail, I ended up getting the paid version, it's $5 per month or $48 per year. 5GB storage, plenty of file folders and you can create up to 5 more email addresses. The free and paid versions both have privacy and no ads, but for the price of a coffee and doughnut, I thought the larger memory and additional email addresses are well worth it.<BR /><BR />Spread the word<BR />Fri, 20 Apr 2018 03:24:19 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420596#M51749rharding02018-04-20T03:24:19ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420599#M51751
<P>A little light reading regarding the parliamentary&nbsp;privacy review of Facebook:</P>
<P>&nbsp;</P>
<P><A href="https://mobilesyrup.com/2018/04/17/canada-privacy-commissioner-facebook/" target="_blank">https://mobilesyrup.com/2018/04/17/canada-privacy-commissioner-facebook/</A></P>
<P>&nbsp;</P>
<P><A href="https://mobilesyrup.com/2018/04/17/canadian-ethics-committee-privacy-review/" target="_blank">https://mobilesyrup.com/2018/04/17/canadian-ethics-committee-privacy-review/</A></P>
<P>&nbsp;</P>Fri, 20 Apr 2018 03:59:20 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420599#M51751Datalink2018-04-20T03:59:20ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420600#M51752
<P>Reading the current initial scope of the investigations by the Federal Privacy Commission, it was looking to Googe and Facebook, but I strongly suspect there will be pressure to move this issue into the mix - they do indicate they will be interviewing other organizations, so we do need to keep it forefront and keep the pressure on.</P><P>&nbsp;</P><P>Bruce</P>Fri, 20 Apr 2018 04:23:56 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420600#M51752BS2018-04-20T04:23:56ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420601#M51753
<P>The disruptive impact of this notice by Oath and the absence of any responsibility or direction from Rogers.</P><P>&nbsp;</P><P>I ran into a personal scenario that shows just how disruptive this can become - in the same way that Facebook began to lose stock value after their incidents, it also led to a loss of trust by their customer and user base and many started to delete their access and accounts and refuse to use the platform anymore.&nbsp; This led to challenges on how would a group of people who had developed a dependence upon the platform, how would they maintain that platform.</P><P>&nbsp;</P><P>I began advising those on my contact list who had Rogers or Yahoo in their domain address that I would no longer be interacting in that account and had changed my address, but I also pointed out some of the concerns that the terms, deep in, also allow the company to use my contact information and content of my emails sent from them to me or just my contact information, email, phone number and address to solicit me for some of their services.</P><P>&nbsp;</P><P>I educated them that there is implied consent that I have given them permission to have my email contact information in their Yahoo accounts and that the permission allows the company to use that information without their awareness or notice or approval - they have given that approval when they clicked accept.</P><P>&nbsp;</P><P>I had a few contact me back and tell me that they would neither remove the old emails, nor the contact information, and would use my new email account in their contacts.</P><P>&nbsp;</P><P>I advised them directly that I did not give them consent to store old emails from me to delete them permanently, and to remove any further contact information from their contacts in Yahoo and to decline from sending me any mail from a Yahoo or rogers account to me.</P><P>&nbsp;</P><P>I asked them politely to consider the seriousness of this potential breech in security and my legitimate concerns to take these actions and that if they are to communicate to me via those accounts they will be blocked.</P><P>&nbsp;</P><P>Catch 22 - I can block Rogers and Yahoo as domain names, and will consider that, but my transactional email from Rogers itself is going to come from a Rogers domain.</P><P>&nbsp;</P><P>Further, we have no capacity to have others remove our information from their contact ane email, we have to operate on trust that they will agree to our "explicit removal of consent".</P><P>&nbsp;</P><P>So what this does is what was planned in the election hacks of the US and all other hacks that occur - we lose trust in the systems out there and we have to flounder around to find a solution to be able to communicate and to protect our privacy.</P><P>&nbsp;</P><P>I have already had one person say they will keep my contact infomration on paper but they will keep sending me email to my new address via their Rogers/Yahoo customers.&nbsp; so I have to find a solution.</P><P>&nbsp;</P><P>This is a fine mess Verizon and related companies and Rogers, Facebook ahead of it with Cambridge has put us all into.</P><P>&nbsp;</P><P>Hopefully the privacy commissions will work with this, but since they are looking first at Facebook, and Google, and then moving to other organizations, I am sure this is in their crosshairs, but by May, I am not confident.</P><P>&nbsp;</P><P>Let's keep talking - and once again, is Rogers going to be responsible and begin to urgently look at solutions.</P><P>&nbsp;</P><P>The commission is clearly asking if this is a violation of Canadian law, so Rogers is going to have to speak to this question, so get to work - I am not expecting any answer - corporations tend to clam up when potential legal issues arrise.</P><P>&nbsp;</P><P>Some of the obvious ones that have already been mentioned, is no waiver can restrict a person from setting up a class suit or law suit in the province of Canada, they must comply with Canadian legislation on privacy and so they are assessing whether this is a breach and remedies to fix it (this is all Internet and emial and social media platforms, but also includes things like GPS systems, Flixr, Google pictures and face recognition, voice recognition tools, data storage, removal of consent in timely ways, etc.)</P><P>&nbsp;</P><P>It is long over due, but for now, for me it is what to do to protect my privacy - call me kind of paranoid a bit, but I just don't trust them at this moment (I wonder why - yahoo - over 13 Billion accounts were hacked that were known by the end of the review, including Rogers customers - all customers were to be notified - they have implemented new sign in features, and floundered to get them to work, they were so rushed, we see Rogers putting more security in like the picture capture (I am not a robot) solutions and others, so they are working, but this one got fully missed, but who know if they were even advised, but now they know, so we see if they can act and change it before they all get forced by governements and committees.&nbsp; If companies were responsible in protecting privacy, we would have so many regulations and committes to provide oversight.</P><P>&nbsp;</P><P>I have had enough for one day.</P><P>&nbsp;</P><P>Bruce</P>Fri, 20 Apr 2018 04:43:23 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420601#M51753BS2018-04-20T04:43:23ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420602#M51754
<BLOCKQUOTE><HR /><LI-USER uid="27074"></LI-USER>wrote:<BR /><P>The issue has just hit the national news via Globe and Mail</P><P><A href="https://www.theglobeandmail.com/business/article-rogerss-internet-customers-raise-concerns-over-e-mail-privacy/" target="_blank">https://www.theglobeandmail.com/business/article-rogerss-internet-customers-raise-concerns-over-e-mail-privacy/</A></P><P>&nbsp;....&nbsp;</P><P>You can see in the article, that their statement right now is basically a non-statement and Oath contradicts its terms by saying we can opt out, but doesn't mention that our services could be terminated if we don't accept.</P><P>&nbsp;</P><P>I leave it for others to read.&nbsp; I am sure people will be happy to hear this part of the article:</P><P>&nbsp;</P><P>"<U><STRONG>In Canada, a federal parliamentary committee launched a hearing on the controversy on Tuesday, with Privacy Commissioner Daniel Therrien as the first witness. His office is also investigating whether the social-media giant has breached Canadian privacy laws."</STRONG></U></P><P>&nbsp;</P><P><U><STRONG>So it has moved right to the federal level very quickly and is investigating it thoroughly.</STRONG></U></P><P>&nbsp;...</P><P>&nbsp;</P><P>Bruce</P><HR /></BLOCKQUOTE><P>The reference in the Globe article about the Parliamentary committee investigation refers to their investigation of Facebook Canada which commenced today. &nbsp;&lt;&lt;&lt; EDIT: I just noticed you already pointed this out Bruce, sorry &gt;&gt; &nbsp;Rogers is not as yet being investigated, Sadly, and as I think you pointed out in your subsequent post, Bruce, there is little chance&nbsp;&nbsp;a Parliamentary investigation of Rogers will achieve tangible results by May 25th. Media attention and public embarrassment might. I have written to the author of the Globe article pointing out the bits (like the hijacking and mining and spamming of everyone's contact lists and the broader implied uses and abuses of our private data, far beyond customizing our ads) that he missed. Unfortunately, there is not a lot of really deep investigative journalism anymore, and the true seriousness &nbsp;of this matter is only apparent when you dig deep. &nbsp;Rogers and Oath are going to say "oh, it's really no big deal", and the media -- and the public -- are going to have to spend some time and dig deep, look at the details, and decide for themselves. &nbsp;Few have time for that anymore...</P>Fri, 20 Apr 2018 05:14:44 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420602#M51754thePhipp2018-04-20T05:14:44ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420603#M51755
<P>A snag in trying to remove all my contacts from Yahoo Mail.</P><P>&nbsp;</P><P>I cleared all cache and cookies from my Yahoo sites, removed all my contacts, deleting forever, removed all email, put me on vacation until 2028 with message, this email is not in use and it forwards nowhere anymore.</P><P>&nbsp;</P><P>Snag I ran into was I was looking at the filter setting under settings in mail, and when I put the letter a, up in the list came my whole list of email addresses, ever it looks like - I don't know where Yahoo stores this - I may have to just bite the bullet and complete clear the cache and cookes, but also make sure that they are being deleted from any assoicated apps that they are synched with on my phones and other devices.</P><P>&nbsp;</P><P>Browsers can be a real pain removing any remanants from a site.</P><P>&nbsp;</P><P>I don't yet have an answer, will look at it tomorrow.</P><P>&nbsp;</P><P>&nbsp;</P><P>Bruce</P>Fri, 20 Apr 2018 06:20:07 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420603#M51755BS2018-04-20T06:20:07ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420604#M51756
<P>Hi -</P><P>&nbsp;</P><P>Any advice on the best alternative email providers. &nbsp;I created an Outlook account sometime ago but they don’t seem any better from a privacy perspective.&nbsp; &nbsp;</P><P>&nbsp;</P><P>I just looked at Gmail and they had the following in their policy:</P><P>&nbsp;</P><P>“<SPAN>Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection.”</SPAN></P><P>&nbsp;</P><P><SPAN>Here’s are a couple of paragraphs&nbsp;&nbsp;from Outlook/Microsoft’s policy statement:</SPAN></P><P>&nbsp;</P><P><SPAN>“Microsoft may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public.”</SPAN></P><P>&nbsp;</P><P>“The information we collect from you will be used by Microsoft and its controlled subsidiaries and affiliates to enable the features you are using and to provide the service(s) or carry out the transaction(s) you have requested or authorized. It may also be used to analyze and improve Microsoft products and services.”</P><P>&nbsp;</P><P>“In order to offer you a more consistent and personalized experience in your interactions with Microsoft, information collected through one Microsoft service may be combined with information collected through other Microsoft services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.”</P><P>&nbsp;</P><P><SPAN>Thnaks.</SPAN></P><P>&nbsp;</P>Fri, 20 Apr 2018 07:22:47 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420604#M51756Hyjg2018-04-20T07:22:47ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420607#M51758
<P>Did you click on "deleted contacts" to bring up the list? If no, do that then click on delete permanently. I think that should work. There still is a link to restore from back up but not sure how long the back up is available to restore. Maybe someone else knows on the forum???&nbsp;</P>Fri, 20 Apr 2018 11:22:51 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420607#M51758bg472018-04-20T11:22:51ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420609#M51759
<BLOCKQUOTE><HR /><LI-USER uid="938581"></LI-USER> wrote:<BR />
<P>Hi -</P>
<P>&nbsp;</P>
<P>Any advice on the best alternative email providers. &nbsp;I created an Outlook account sometime ago but they don’t seem any better from a privacy perspective.&nbsp; &nbsp;</P>
<P>&nbsp;</P>
<P>I just looked at Gmail and they had the following in their policy:</P>
<P>&nbsp;</P>
<P>“<SPAN>Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection.”</SPAN></P>
<P>&nbsp;</P>
<P><SPAN>Here’s are a couple of paragraphs&nbsp;&nbsp;from Outlook/Microsoft’s policy statement:</SPAN></P>
<P>&nbsp;</P>
<P><SPAN>“Microsoft may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public.”</SPAN></P>
<P>&nbsp;</P>
<P>“The information we collect from you will be used by Microsoft and its controlled subsidiaries and affiliates to enable the features you are using and to provide the service(s) or carry out the transaction(s) you have requested or authorized. It may also be used to analyze and improve Microsoft products and services.”</P>
<P>&nbsp;</P>
<P>“In order to offer you a more consistent and personalized experience in your interactions with Microsoft, information collected through one Microsoft service may be combined with information collected through other Microsoft services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.”</P>
<P>&nbsp;</P>
<P><SPAN>Thnaks.</SPAN></P>
<P>&nbsp;</P>
<HR /></BLOCKQUOTE>
<P>The SPAM part.. well that has been there forever, since every email provider started doing spam blocking.<BR />The system HAS to scan the email contents, for catching keywords, etc.&nbsp; Its how a lot of spam is caught.<BR />The way these systems are supposed to work, is that nothing is STORED.&nbsp; Scans, does this word = X Y or Z? then block.&nbsp; But never actually stores any of the words scanned.<BR /><BR />My guess.. to keep on the side of the law.. is that these other things do much of the same.. the CONTENTS of what was scanned, is not necessarily kept.</P>
<P>&nbsp;</P>
<P>The main part to me tho then is the breach of that the information is SHARED.&nbsp;<BR />They may not share the whole contents of the email was about LEGO sets, but they are passing onto advertisers, etc that the email was about LEGO.<BR /><BR /><BR />From Hyjg's research though.. this seems about par for the course <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span><BR /><BR /></P>Fri, 20 Apr 2018 13:07:25 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420609#M51759Gdkitty2018-04-20T13:07:25ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420611#M51760
<P>Taken from the Globe article referenced above:</P><P>"Oath says that despite the messages customers received stating they must agree to the new policy, users are still able to opt out of the e-mail scanning"</P><P>Ahhh - the old "negative option" gimmick.</P><P>Readers of this forum who may be too young to remember should Google:</P><P><STRONG>rogers negative option billing</STRONG></P><P>It wasn't a good time for Rogers.</P>Fri, 20 Apr 2018 14:29:56 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420611#M51760dlforkes2018-04-20T14:29:56ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420614#M51761
<P>Did you click on sharing contacts or importing contacts years past?&nbsp; That setting may be active.</P><P>&nbsp;</P><P>Can you trace the folder for your contacts to see if yahoo is a listed user?</P><P>&nbsp;</P>Fri, 20 Apr 2018 15:04:48 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420614#M51761LLB2018-04-20T15:04:48ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420615#M51762
<P>The first paragraph from MS Outlook is standard to all companies whether stated or not.&nbsp; The law is the law.&nbsp; The last line relates to catching "crazies".</P><P>&nbsp;</P><P>The second paragraph is different from Oath in that it limits use to MS&nbsp; and "<SPAN>its controlled subsidiaries and affiliates".&nbsp; Controlled is a key word.&nbsp; If it was just "affiliates" then it would mean anyone and everyone they might&nbsp;do business with.&nbsp; It also limits data use to services/transactions YOU have requested or authorised.&nbsp; &nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>The IP address is general geographic and relates mainly to ads, maps, news and Bing.</SPAN></P><P>&nbsp;</P><P><SPAN>Much more limited and focused.&nbsp; They aren't stealing your contact list or by passing the do not call lists by distributing your contacts phone numbers to third parties like Rogers proposes to do.</SPAN></P><P>&nbsp;</P>Fri, 20 Apr 2018 15:15:01 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420615#M51762LLB2018-04-20T15:15:01ZRe: Change to Email Terms of Sevicehttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420628#M51768
I signed up for Protonmail.com and I'm in the process of moving everything over from my @rogers account. ProtonMail is secure, encrypted, no ads, free for 500mb of storage, $48 per year for files and 5Gb of storage.<BR />Based in Switzerland, started by some civil liberties type scientists at MIT and CERN. Governed under Swiss privacy laws, even ProtonMail can't read it.<BR /><BR />Go to ProtonMail.com and check them out. Takes 2 minutes to set up an account.<BR /><BR />Also, one of the founders also did a 12 minute TED Talk a few years ago, about data and email privacy and how they simplified the encryption process. It's a must watch.<BR /><A href="https://www.ted.com/talks/andy_yen_think_your_email_s_private_think_again/up-next" target="_blank">https://www.ted.com/talks/andy_yen_think_your_email_s_private_think_again/up-next</A>Fri, 20 Apr 2018 16:59:42 GMThttps://communityforums.rogers.com/t5/Internet/Change-to-Email-Terms-of-Sevice/m-p/420628#M51768rharding02018-04-20T16:59:42Z