第1章 摘要整理

第2章 本報告的調查範圍

第3章 市場調查手法

第4章 簡介

第5章 市場形勢

第6章 不同分類的市場分類

第7章 地理區分

第8章 市場成長因素

市場成長因素

第9章 市場成長因素的影響

第10章 市場課題

市場課題

第11章 成長因素與課題的影響

第12章 市場趨勢

市場趨勢

第13章 業者情勢

供應商分析

其他卓越供應商

第14章 主要供應商分析

Adobe Systems

Hootsuite

Oracle

Salesforce.com

第15章 附錄

簡稱清單

第16章 關於Technavio

目錄

Product Code: IRTNTR7922

Covering: Market size and forecast for social business applications until 2019. Market segmentation based on enterprise collaboration and communication, marketing automation, digital asset management, and social media marketing management. The leading vendors analyzed by this report include Adobe, Oracle, Salesforce.com, and Hootsuite.

Market outlook of social business applications

Businesses use social business applications for conducting various functions of an organizations. For instance, the marketing department uses social media to market their products, and the HR department uses social media to recruit candidates and collect perceptions of employees on the company. Technavios market research analysts predict the global social business application market to reach a CAGR of close to 26% over the next four years.

Also, social media platforms generate enormous data regarding the consumer sentiments related to the market and their behavioural analysis. This huge data is known as big data, which on analysis, unfolds various trends and challenges of the market growth. Enterprises are increasingly investing in big data tools, and predictive tools to obtain such insights as this information helps CMOs to take informative decisions.

The market is also witnessing a huge demand for social media analytics tools that are used to gather insights from social marketing efforts and reach out to a larger customer base. Some of the popular social media open-source analytics tools are Google social analytics, SumAll, Facebook insights, and Twitter Analytics.

Global social business application market segmentation by category

Enterprise collaboration and communication

Marketing automation

Digital asset management

Social media marketing management

Digital asset management has become a significant part of social businesses, and this segment is growing at a promising rate. Digital asset management has threats as well as opportunities for the social businesses.

Deployment of digital asset management tools offer a repository of rich media content that can be used and reused. It offers its own stock photo collection, providing imagery for use in blog posts. Also, with the use of digital asset management tools, companies can track where content has been shared and where other data resides, such as metadata fields and features that allow companies to share content and track status on social media.

Key challenges faced by the leading vendors of this market

The high cost of deploying social business software is one of the major challenges in the market. The price of social business software includes licensing cost, system design and customization, installation, and training and maintenance.

Moreover, enterprises need to train their employees on how to use the application efficiently. In addition, post-implementation, the software needs to be upgraded according to current market trends, which is one of the major growth inhibitors in terms of cost for SMEs.

Key questions answered in the report

What are the key factors driving the global social business applications market

What are the key market trends impacting the growth of the global social business applications market

What are the various opportunities and threats faced by the vendors in the global social business applications market