Majority of products are pre-owned and have a 6 month warrantyItems will be listed as New if they are, other wise they are to be considered used.We strive to maintain and accurate inventory count. If we are unable to fill your order you will be notified by email within a few hours. Photos may not be of actual item and we can provide you with actual product photo should you require it. Please feel free to call or email us with any questions.Phone: (816) 920-7077 email: Click Here