Warbyparker.com / Very poor and cheap quality

I heard a lot about Warby Parker, they are quite famous and I decided to try them. To be honest I expected high quality but as a result I was extremely disappointed with everything.
Glasses are very important part of my life, I wear them everyday and I want them to be good looking and of a high quality.
When I received my glasses I wasn't happy, they did not fit, frame looked cheap and was too wide. I tried to get a refund but they refused and offered a price off on my next order. I will not make the same mistake and will not buy from them again!