Waranty and return policies

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Warranty:

Woodtown warrants: Original Purchaser (“Purchaser”), that all its products (“Products”) to be free from defects in material and workmanship. 5years on all of our H5 series of stools, tables and chairs. 1 year for G1 series stools and tables, under normal use and service for personal, family and household purposes, following the date of purchase and delivery to the “Purchaser”. This warranty does not cover printed vinyl (**Logo Series), upholstery, printed table tops (**Logo Series), wood or metal finishes.

Swivel mechinisms carry a lifetime warrant to the origional purchaser.

**Logo Series – Woodtown warrants: Original Purchaser (“Purchaser”), that the manufacturer of all of its’ printed Logo Series stool seat tops and printed Logo Series table tops to be free from defects in material and workmanship for a period of 2 years, under normal use and service, following the date of purchase and delivery to the “Purchaser”.

The obligation of Woodtown under this warranty is limited, at the option of the manufacturer to repair or replacement of Product with one of equal or similar type and quality, if, to the satisfaction of Woodtown the Products as manufactured proves defective under normal use and service.

This warranty, regardless of product, does not cover damages which result from neglect, accident, intentional misuse or acts of nature, normal wear and tear, exposure to extreme temperature or humidity, immersion in water, fading or color variations of vinyl or artwork over time, scratches, minor variations in size, unauthorized repair, alteration, abuse or misuse of Product.

Repairs or replacements under this warranty will be made by the manufactuer, in its sole direction authorizes, at no charge to the Original Purchaser. If return to the factory is necessary, packing and shipping costs to the factory will be charged to the Purchaser.

THE WARRANTY REMEDY TO REPAIR OR REPLACE A PRODUCT IS IN LIEU OF ALL RIGHTS TO THE PURCHASER OR USER OF THE PRODUCT DUE TO PRODUCT FAILURE OR NONPERFORMANCE. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES AND REPRESENTATIONS.

MANUFACTURER SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE SUPPLY OF OR USE OF ANY PRODUCTS, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. MANUFACTURER’S LIABILITY FOR ANY CAUSE WHATSOEVER IS LIMITED TO THE TOTAL PRICE PAID TO MANUFACTURER. NO ACTION SHALL BE BROUGHT MORE THAN SIX MONTHS AFTER THE CAUSE OF ACTION HAS ARISEN. IN NO EVENT SHALL THE TIME PERIOD OF ANY MANUFACTURER WARRANTIES, WHETHER EXPRESS OR IMPLIED, EXCEED THE TIME PERIODS SPECIFIED ABOVE.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND THERE MAY BE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

Return policy:

We want you to be satisfied with your purchase and offer a 30 day from receipt satisfaction return policy.

Items to be returned must be sent to us prepaid and insured.

Items must be unused and in new condition with all tags intact.

Items must be returned in the original packaging.

Send us an email requesting a return authorization # along with the reason for the return.

A refund minus the actual cost of outbound shipping will be issued by Company check within 7 days of receipt.

Items non returnable are custom height stools, custom finishes, products that show use or abuse.