ROL Cruise customer experience rating 4.8/5

good personal and efficient service

I will use ROL cruise in the future, they seem to care.

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries
A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you
.

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

BONUS savings of up to £400

The Ultra-Luxury All-Inclusive New Year Sale

From Barcelona to the Galapagos Islands, this promotion takes you around the globe, please do not miss out, discover the authentic beauty the world has to offer in all-inclusive ultra-luxury with Silversea

Book by 8:30pm Thursday 28th February 2019 to receive up to £400 per suite in additional savings.

Experience the Difference

Staff with over 1,000 years combined travel industry expertise, offering 5* service

24 years as a cruise only specialist

Overview

From Barcelona to the Galapagos Islands, this promotion takes you around the globe, please do not miss out, discover the authentic beauty the world has to offer in all-inclusive ultra-luxury with Silversea

Book by 8:30pm Thursday 28th February 2019 to receive up to £400 per suite in additional savings.

Day 2

Tauranga is the principal city of the Bay of Plenty. The founders of Tauranga, 19th-century missionaries, left a legacy of well-planned parks and gardens for today's residents and visitors to enjoy.

Day 3

At Sea

19 Mar 2020

Day 4

Picton, New Zealand

20 Mar 2020

Only a narrow stretch of water separates North and South Island, but the differences between the two entities could not be more obvious - South Island with its wild beauty contrasting sharply with the more sedate landscapes of North Island.

Day 5

Christchurch (Lyttelton), New Zealand

21 Mar 2020

New Zealand’s Garden City is renowned for its English heritage and it’s easy to see why. Tree-lined avenues, backed by elegant Victorian buildings.

Day 8

Day 9-10

At Sea

25 Mar 2020 to 26 Mar 2020

Day 11

Burnie, Tasmania, Australia

27 Mar 2020

Burnie overlooks Emu Bay, on the north-west coast. This proudly industrial city is Australia's fifth largest container port and a vibrant place to visit. Burnie was once surrounded by dense rainforest, but this has slowly disappeared, while fortunes were made felling and milling timber. The paper and pulp mill on the city's outskirts operated from 1938 to 1998. Burnie was first explored by Bass and Flinders and was known as Emu Bay when it was settled by the Van Diemen's Land Company in 1827. Today, Burnie has a population of almost 19,000. Burnie experiences temperate conditions, with an average maximum of 70 degrees Fahrenheit (21 degrees Celsius) in January and 56.5 degrees Fahrenheit (13.5) degrees Celsius in June.

Tauranga is the principal city of the Bay of Plenty. The founders of Tauranga, 19th-century missionaries, left a legacy of well-planned parks and gardens for today's residents and visitors to enjoy.

Day 3

Port :

At Sea

Date :

19 Mar 2020

Due - Departs :

19 Mar 2020

Day 4

Port :

Picton, New Zealand

Date :

20 Mar 2020

Due - Departs :

20 Mar 2020

Only a narrow stretch of water separates North and South Island, but the differences between the two entities could not be more obvious - South Island with its wild beauty contrasting sharply with the more sedate landscapes of North Island.

Day 5

Port :

Christchurch (Lyttelton), New Zealand

Date :

21 Mar 2020

Due - Departs :

21 Mar 2020

New Zealand’s Garden City is renowned for its English heritage and it’s easy to see why. Tree-lined avenues, backed by elegant Victorian buildings.

Burnie overlooks Emu Bay, on the north-west coast. This proudly industrial city is Australia's fifth largest container port and a vibrant place to visit. Burnie was once surrounded by dense rainforest, but this has slowly disappeared, while fortunes were made felling and milling timber. The paper and pulp mill on the city's outskirts operated from 1938 to 1998. Burnie was first explored by Bass and Flinders and was known as Emu Bay when it was settled by the Van Diemen's Land Company in 1827. Today, Burnie has a population of almost 19,000. Burnie experiences temperate conditions, with an average maximum of 70 degrees Fahrenheit (21 degrees Celsius) in January and 56.5 degrees Fahrenheit (13.5) degrees Celsius in June.

The Ship

Step aboard Silversea’s new flagship, Silver Muse and rediscover the meaning of ultra-luxury. Delivered in spring 2017, Silver Muse raises the bar of luxury travel, offering it’s 596 guests, the newest technology, state-of-the-art facilities, spacious outdoor areas and all-suite accommodation – and not to forget exquisite dining delicacies. The addition of Silver Muse will expand Silversea's majestic and world-renowned fleet to nine ships. With a wealth of luxurious additions to the onboard experience, while satisfying the uncompromising requirements for comfort, service and quality to satisfy the world's most discerning travellers.

Silver Muse

Cabins

* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.

* Terms and Conditions

Terms and conditions: Booking conditions of Silversea and Reader Offers Limited Agency terms of business apply. Bonus savings promotion valid on new, individual bookings made between 4 January 2019 and 28 February 2019. Guest benefits from an extra saving per person, valid on all categories, on all cruises sailing between 4 January 2019 and 31 March 2020, plus a selection of cruises sailing beyond 31 March 2020. Savings amount varies by voyage. Single supplements will apply and vary by voyage. All fares shown are per guest, based on double-occupancy. Fares are capacity controlled and subject to change at any time without notice. Availability of all suite categories cannot be guaranteed. All air offers are capacity controlled, subject to availability and can be modified or discontinued at any time without notice. Available from select UK air gateways only. Offer applies to new bookings made between 1 December 2018 and 31 January 2019. Offer is only applicable to specified voyages. Offer valid for bookings made at least 60 days prior to voyage departure. Silversea reserves the right to select the air carrier, routing and departure airport from each gateway city. The promotional air rate is only available to the first and second full-fare guests in a suite. Airline baggage fees are not included. Due to flight schedules, some voyages may require an overnight hotel stay pre or post-cruise. This will be available for booking at an additional charge. Further Terms & Conditions apply for air promotions. On select sailings guests benefit from a one-category suite upgrade (up to Deluxe Veranda on Silver Cloud, Silver Spirit and Silver Muse; up to Terrace on Silver Galapagos; up to Veranda 4 on Silver Shadow and Silver Whisper; up to Mid Veranda on Silver Wind, and up to Vista on Silver Explorer and Silver Discoverer) and a US$1,000 onboard credit per suite. Free drinks are subject to the cruise lines T&Cs. Tours are subject to change, are non-transferable and may not be suitable for guests with mobility restrictions. Star ratings are ROL Cruise classified. Free unlimited Wi-Fi is subject to further T&Cs and is limited to one device per guest. Medallion suites and above will receive unlimited premium Internet access for up to two simultaneous devices per guest. Cruise Miles T&Cs apply. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Book a 7 night cruise or more in an Ocean View cabin or above by 8.30pm Thursday 28th February 2019 and receive a Champagne with our compliments. Based on per booking, UK mainland addressed only.

Policies

This website is operated by Reader Offers Ltd (ABTA F9255 & W6277, ATOL 6010) trading as ROL Cruise.
Financial Protection: The flight-inclusive holidays on this website are financially protected by the ATOL scheme.
When you pay you will be supplied with an ATOL Certificate. Please ensure that the details shown on your ATOL certificate are correct.