Business Tech Support

New Global Net provides top level IT support and consulting services for small businesses. We focus on creating solid relationships with our clients by having flexible policies, excellent service, competitive rates certified technicians and engineers.

Services we provide:

Security Solutions & Consultations

Professional Data Recovery Services

Server Maintenance & Monitoring

Off-Site & On-Site Backup Solutions

Workstation Optimizations

Hardware Repair & Upgrades

Outlook & E-Mail Server Support

Software Troubleshooting

24/7 Monitoring, Alerting & Updating

We monitor your computers and network 24/7 to keep your systems healthy, documented, and very secure. We can take care of the maintenance associated with computer use, including security updates for operating systems and application, backups, anti-malware updates and more.

It All Starts With a Free Consultation

We start each relationship with a free IT consultation to learn about your needs, problems, and existing solutions. We make recommendations, help you select the right plan, and answer your questions. Get in touch with us today.

Managed IT Services

Even the smallest of businesses can have important IT needs and major problems if the system fails. In fact, due to a lack of redundancy and limited storage or server capabilities, a system failure for a small company may be more catastrophic that a department within a major corporation. Therefore, it is critical that any small business properly manage its network.

Problems normally associated with computers in small office environments such as connectivity issues, data transfer, weak wireless signals and security has become an issue. Ineffective anti-virus or anti-malware software, lack of an effective firewall and hackers that can gain access to your system can have serious consequences.

Let a New Global Net technician come into your business and do an evaluation and an assessment of your business system. We offer affordable solutions to your most challenging computing problems.

Customized Managed IT Support

We work with many types of IT customers with unique needs and very different budget levels. We’ll craft a customized IT plan and budget for each client to get the most value and functionality out of their technology.

Reliable, up-to-date, highly functional IT systems

24/7 monitoring and alerting on health and status of all covered IT components

Patch management, antivirus management, and backup management

Predictable IT budget with monthly pricing

Prioritized user support with ticketing system backed by our repair center

Consultation and planning with regularly scheduled meetings and tasks

Our Managed IT Service Plans:

New Global Net offers Managed IT service plans in two flavors: Basic and Extended.

Basic Managed IT is a simple and budget-friendly plan focused your core elements of Managed IT. We monitor your computer hardware and software, backup, and security remotely. All other IT work is billed at our hourly rates. This plan includes regularly documentation on your infrastructure, a network map and credentials database.

Extended Managed IT services plan features monitoring and maintenance on all computers, unlimited user desktop support, network and security management, vendor management, IT consulting and strategy. No regular regular maintenance is billed hourly under the extended plan, this makes accurate financial forecasting possible.

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We look forward to assisting you with your technology needs.

About New Global Net LLC.

New Global Net LLC was originally founded in 1997 and has grown and changed with the information technology has it has changed. We continue to stay acurrent with new technologies and will let them take us where ever they lead us.