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Why was my credit card / PayPal declined?

Modified on: Mon, 19 Jun, 2017 at 2:40 PM

If you have received a notification from us stating that your credit/debit card or Paypal order has been declined, it could be for any number of reasons (even just down to entering your details incorrectly).

Please note that it is your bank / Paypal, and not us, that has declined the transaction and they will only tell the account holder (i.e. you) their reasons for doing so. Please contact them for further information.