Pam’s Bio

Running your own salon or spa is a combination of the most fun and the most stress you’re ever likely to have in life.

All you want to do is make others feel and look terrific, however with business being business, you can’t spend all your time doing the fun things – sometimes you just have to knuckle down and do the business stuff 🙂

Now that you own your own business you need to be so much more than just a great technician, you also have to be a ‘savvy business person‘. It’s a great skill to learn, but it can take lots of time to master if you’re doing it all by yourself.

That’s where I come into the picture (that’s me in the picture)…

With decades of experience across a variety of businesses, I’ve discovered the success strategies it takes to make a salon thrive financially. And, having started in the beauty industry as a hands-on therapist, I also understand that you want your clients to love what you do for them.

This makes me passionate about helping salon owners who really want to succeed; to achieve their personal and professional goals.

Hence the birth of the SalonSavy Accelerate Program; an easy-to-understand and even easier to implement business-building program that provides you with all the information you need to grow your business. And, as an added bonus, the program includes industry-customised business templates, worksheets, charts and scripts ready for you to use immediately.

All of my programs offer tried and tested strategies that are currently used by successful salons around the world and were also used by me to grow my salons from the ground up.

My Background

Within the beauty industry, I’ve owned and operated two very successful salons, the last one being Tuscany Beauty Retreat, which is located on the beautiful Gold Coast. This salon grew from a dream, four bare walls and a concrete floor, into a very busy and highly profitable business over a ten year period. It was sold in 2005 and continues to operate successfully today.

Outside the beauty industry, I’ve also operated a high-profitable business located on the Gold Coast. During this time, I was fortunate enough to further develop the business skills required to successfully manage in excess of 55 staff within a 24/7 environment. This business became the most successful of its kind in Queensland and enjoyed an annual turnover in excess of $17 million.

My first published book, 3 ½ Secrets of Salon Success, is a valuable business resource for salon and spa owners who want to grow their profits using proven business-building strategies.

I’ve also written several other ebooks, ecourses and management modules exclusively for the beauty industry.

I also write business development articles for several leading industry journals within Australia and the USA, and I’ve been a guest speaker and MC at several annual Beauty Conventions and Expos.

By combining exceptional levels of service and support to my clients and staff, along with the implementation of quality business principles, I’ve achieved great success within and outside of the beauty industry, and with the right guidance and knowledge, I know you can too.

Qualifications and Certifications

Training and Assessment – Certificate IV

Executive Institute of Management, Gold Coast, Queensland

Coaching for Life and Business – Certificate IV

Gold Coast Institute of TAFE, Queensland

Justice of the Peace Qualified

Member of the Queensland Justices Association

Beauty Therapy – Diploma

The Diana Cameron Academy of Beauty Culture, Brisbane, Queensland

Beauty Therapy – Post Graduate Diploma

International Dermal Institute, Brisbane, Queensland

Drainage Lymphatique – Certificate

Maguy Rubie, Sydney, NSW

Make-up Technician – Certificate

Natural Compatables – Brisbane, Qld

Application of Gel and Acrylic Nails – Certificate

NSI Academy, Gold Coast, Qld

Coaching Models and Methods – Certificate

Symmetree, Brisbane, Queensland

Consultant Training – Certificate

Ian Benjamin, Brisbane, Queensland

Customer Service Excellence

Mathieson Bennett Training, Brisbane, Queensland

Effective Team Building

Mathieson Bennett Training, Brisbane, Queensland

Financial Management

Mathieson Bennett Training, Brisbane, Queensland

Applying Sound Principles in Marketing

QUT Brisbane, Queensland

Security & Theft Reduction for Small Business

Mobil Team Pak, Gold Coast

Merchandising for Profit

Mobil Team Pak, Gold Coast

Small Business Management

Mobil Team Pak, Sydney, NSW & Gold Coast, Queensland

Also

Implementing Your Retail Roadmap

Galvanic & High Frequency Treatments

Stress Therapy Treatments

Marketing Yourself & Your Business

Business Dynamics

Effective Skin Analysis

Advanced Skin Analysis

Ageing Skin & Sun Damage

Micro-current Theory and Application

Cosmetic Tattoo

Advanced Nail Tech Certification

Best Beauty Therapist (People’s Choice) Gold Coast

Mobil National Circle of Excellence Winner

Get in touch

Want to chat ? FANTASTIC!

Head over to my contact page to send me a message or phone me on 0431 975 515 for a quick chat.