Q: Who runs the club?
Joondalup City Football Club is a not for profit organisation run by volunteers. When registering with this club, we require that you contribute to the maintenance and values of the club by complying with policies, procedures and codes of conduct. This contribution is important to support the Club to ensure that all children enjoy their football safely, learn the game and benefit from playing a team sport.

Joondalup City Football Club Committee meetings are held on the second Monday of the month at the Joondalup Sports Association. Members of the club are welcome to attend. Our next meeting is on Monday, 11th September 2017 commencing at 7.00pm.

Q: When does the season start?
The season generally runs from April – September. Season dates are scheduled by Football West.

Q: When and where are games played?
Miniroos games (U6’s – U11’s) are played on Sunday mornings at the Iluka Sports Complex and at other venues across the Northern Suburbs.

U12’s - U18’s Junior & Youth teams play on Sundays at various times and venues across the metropolitan area. Fixtures are organised by Football West – www.footballwest.com.au

We play home and away (apart from OSSF U6's & U7’s), so exactly half the games are at home (Iluka Sports Complex or Santiago Park). You will need to arrange transport to and from games.

Q: When will my child train?
Training times will be organised by the team coach. Teams usually train a minimum of once per week. Training times will vary by age and training sessions are held at a number of different locations within the City of Joondalup. Parents are encouraged to assist the coach in training for younger teams.

Q: What is the minimum age for registration
We accept registrations for children who turn 6 years old in the year of competition.

Q: My child is young and hasn't played football before - how can he/she get started?
We offer a beginner's program for U6's – U11's – Miniroos offering the chance to learn skills & get started playing football, without the element of competition.

Q: What age group will my child play in?
The age group is calculated on the age your child turns by the end of the calendar year. So under 12’s must not be older than 12 by 31 December. Normally a player registers to play in his/her age group. However, Girls playing in mixed-gender teams can opt to play one age group younger than their true age group.

Q: Can my child play in a team with his/her friends?
For younger children our policy is to wherever possible place friends in the same team. From age 10 years and above we will also grade players for the highest placed teams in their relevant age and/ or gender group so that players can play at the highest level available. If players wish to play with their friends, then they can only do so in that highest team if all their friends attend grading and are placed in that team.

Q: When will I know what team my child is in?
Following grading and registration, players will then be assigned to teams. This information will be announced on our website or via the coach prior to the start of the season.

Q: What equipment do I need to buy?
Miniroos (U6's & U7’s) players are supplied with a playing shirt & shorts. All other players need to purchase football shorts, socks, boots and shin-pads. Children can't train or play without boots and shin-pads. Shorts, socks and other apparel can be purchased from the Club shop. Playing shirts remain the property of Joondalup City FC and should be returned to the club at the end of the playing season.

Q: What do my fees pay for?
Our fees include a levy to Football Federation Australia, injury insurance and team and individual registration fees to Football West, utility costs, team & ground equipment, presentation day fees, as well as general administration costs of running a club.

Q: What are the requirements of parents?
Parent participation is essential in supporting and assisting in the running of the club and its amenities. Nets & Goals will need to be put up by the first team on the field prior to the first game and then taken down by the last team on the field. Adults may also be required to referee games in the absence of a Football West allocated official. Your team manager will let you know of other roles that require parent involvement for your team to compete throughout the season.

Q: What are the consequences of on or off field inappropriate behaviour?
All players, team officials and spectators are required to adhere to the codes of conduct, rules, regulations, conditions and decisions of Football West and Joondalup City Football Club - please take time to read these documents on the club's website. Football West has a Zero Tolerance Policy for inappropriate behaviour by players, officials and spectators, particularly in relation to negative behaviour towards referees.

Q: If I decide to withdraw after registering, can I get a refund?
All requests for refund of fees must be submitted in writing to the Secretary stating the reasons for the request. The Management Team will consider such requests and where fees can be refunded amounts will be deducted for costs already occurred. Football West will not refund their component of the total fee once a player has featured on the team list for one game. Any refund given by JCFC will incur a $25 admin fee and the cost of any training kit or polos supplied will be deducted from the refund. We do not accept clothing back once issued. No refunds will be given where we have clearly stated that a payment is "non refundable".

Q: Who do I talk to if I have suggestions or complaints?
If you have a suggestion, concern or complaint, first port of call is your team manager, who may be able to assist and/or pass on your issue(s) to the Management Team for action. Please do not contact Football West direct, as they have made it clear that they will not respond to any communication unless it is from our Club Secretary.
Q: What if I have more questions?
As the pre-season period is extremely busy for the Club officials, please check the club website to see if the required info is available there. If it is not, feel free to contact the club. Please also be aware that all Management Team members have jobs and families and are involved in the Club on a voluntary basis.

Q: Where can I get information throughout the year?
All information is available on our website & social media. You can find us on facebook