How can I find out what my account balance is?

I ordered transcripts online over the weekend. When can I pick them up?

Former student website orders and faxed orders will be processed within 2 to 5 business days; current student orders placed online are usually processed the following day for pick-up at the Office of the Registrar after 1:00 p.m.

I’ve just requested a diploma. When will I get it?

If your diploma address is a domestic address, it should arrive within 2 to 3 weeks. If it’s an international address, it should arrive within 4 to 6 weeks.

May I change the way my name is shown on my diploma?

If you wish to change your name on your diploma, please email official documentation of your name to graduation@illinois.edu. For international students, the name on your diploma must be the same as your passport name and/or in the University of Illinois student academic record.

May I request that my name appear on my diploma with special characters (e.g. accent marks)?

May I make special arrangements for receiving my diploma?

You may email graduation@illinois.edu to hold your diploma for pick-up by you or a designee, or to have your diploma mailed to an alternative address.

Will I receive my diploma if I have a hold on my record?

You may not receive your diploma if you have a past-due account balance. See Diploma Eligibility for more information.

When will my final transcript be released after my conferral date?

Transcript orders held for degrees are released approximately four (4) weeks after your conferral date. If the status of your degree in Academic History of Self Service indicates that the degree has been Awarded and is no longer Pending prior to the release date listed on the Academic Calendar, you may call the Transcripts Unit at 217-333-9778 and request that the Hold for Degree be removed and your transcript order processed.