Nice hostel and great location. The staff are a bit anal about beds and your clothes hanging about. I moved to the bottom bunk after 2 days when the girl below me vacated the room and the beds had been changed...including my original bed. A staff member entered the room with a new guest and was very annoyed that I moved bed. She also threw my eye shield and ear plugs out. Arrrggghhh 😬
!!! THEY DO NOT ACCEPT DEBIT/CREDIT CARDS

Probably the best hostel I have ever stayed in. 24 hour reception/bar is fantastic especially after travelling from Prague all day on trains. Our room was spotless, quiet and comfortable. The late checkout option is a God send. The next time I am staying in Germany, Vienna, Graz or Prague I will be staying here. Please keep the expansion of A&O going. A joy to stay with.

This e was like something from a horror movie. The staff were extremely rude. We were greeted with them barking "Reservation" at us and demanded our passports. A tall old scary man wrote down our passport details and then we had to sign two different forms of documentation. The lady then took our keys and started to walk towards an elevator without saying anything to us, we followed her. Checkout was at 10, but scary man knocked on our door at 09:50 telling us to checkout. Shower didn't work.