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The Estée Lauder Companies Global Jobs

GLOBAL JOBS

The Estée Lauder Companies attracts the most outstanding people from diverse industries
and nurtures their talents. Whether they work in one of our stores, on a production line,
at our corporate headquarters in New York City or in one of our affiliates worldwide,
our employees take pride in their contributions to our success.

Each Aveda employee will practice an individual commitment to sustainability and environmental responsibility in the workplace. We aim to steer society in a more sustainable direction for our benefit and the benefit of generations to come.

Key Responsibilities:

Deliver engaging retail sales and service training to individuals responsible for sales results across channels, including free-standing stores, department stores, Institutes and salons.

Lead and facilitate in-store and in-salon training modules on product knowledge, service behaviors and selling skills

Actively coach retail and salon team members on expected service and sales behaviors on the sales and salon floor (show & repeat)

Provide training and education to deliver established sales and education goals for the region

Responsible for ownership and animation of the store/salon retail merchandising

Assess and evaluate results of training and coaching and create plans to drive sales and continuously improve results

Maintain excellent partnership and coordination with retail and salon sales teams within the territory

Identify top performing stores and salons and share best practices from those locations across territory and with management

Participate on education conference calls within region to engage network in ongoing communication and sharing of best practices

Qualifications

Education:

High School

Experience:

3 years experience including previous experience training in a retail environment