15 bizmen set to return their Audis after ‘bad service’

This is a discussion on 15 bizmen set to return their Audis after ‘bad service’ within The Indian Car Scene, part of the BHP India category; Hi team, i went through the statments of my mates and opine that that are certain illogical statements like "10 ...

Hi team, i went through the statments of my mates and opine that that are certain illogical statements like "10 cars or 100 cars the customer needs to be dealt at par" if this the case then in no ways does the customer of car gets the right to make lame demands. In this case as i pointed earlier that its a planned move by the car owner(s) to fulfill their desire of new car in the most unappropriate fashion. The car in question is not a entry level vehicle which may justify the demands of the car owner for a new one because of occured malfunction. Its an Audi. In todays time 99% cars are well equipped with occupant and vehicle safety features. Those members who agree to the stand taken by the owner as highlighted by press should be mindful of the fact that in india slightest of the issue is blown out of proportions too. We all members of this forum should take in account that these kind of issues display biased views of owner(s). No brand under any industry shall like to loose on customer base in any country and Audi for sure would not be sitting and avoiding customer grievance. AD

This is common here boss. The only thing is Kitna Deti Hai is all that matters. Safety is not even known properly to the masses. Till awareness spreads and people choose for safety features with mileage till then NCAP Ratings won't matter much.

Anurag.

Agree completely , half the sales guys look at you like you are a bit foolish to ask about safety before fuel economy.

Quote:

Originally Posted by pahwa

+1 Anurag, . However, the manufacturers will also have to play an important role in creating the awareness and focus on the product quality and not just mileage.

More importantly, the quality of products should be consistent across borders. It should not go down just because there are not enough regulations in place in one country.

Manufacturer's are not going to go full hog on this , if they have marketing budgets , they will go in amplifying the features of the car , a big one being fuel economy - i don't disagree with you but it needs to be reciprocal - they will talk about it if they find the market to be receptive , all it takes is one safety oriented campaign where the ROI or response has gone for a toss to never consider it again for a long long time

Agree completely , half the sales guys look at you like you are a bit foolish to ask about safety before fuel economy.

Manufacturer's are not going to go full hog on this , if they have marketing budgets , they will go in amplifying the features of the car , a big one being fuel economy - i don't disagree with you but it needs to be reciprocal - they will talk about it if they find the market to be receptive , all it takes is one safety oriented campaign where the ROI or response has gone for a toss to never consider it again for a long long time

I agree with you too

I think that is where a community like Team-BHP is playing and needs to play even bigger role in educating an average Joe buyer about the importance of safety. Most of our people do not really know what an ABS does and what makes cars safe.

Most of our people do not really know what an ABS does and what makes cars safe.

hi mate, your observation to a great extent is acceptable as major concern for the car buyer in india pertains to fuel economy and finding alternatives to reduce running costs. As for the safety, they believe primarily in 2 things i.e Structural Strength and at the most Airbags. But its extremely important for every motorist to understand his/her vehicle both mechanically/electrically so as avoid uncalled events on the roads.

Team Bhp does its bit to educate and highlight the safety procedures to all the common people but its the mindest that gives secondary importance to safety over looks and running cost. Had safety been a primary concern then many vehicles are there which are not worth owning.

The lane change assistant Audi side assist activates at speeds above 30 km/h (18.64 mph). Two 24-gigahertz radar sensors in the rear observe what is happening behind the vehicle to a distance of 70 meters (230 ft). If another vehicle is in the critical zone - if it is riding in the blind spot or approaching rapidly from the rear - the so-called information stage is activated by a yellow blinker in RVM of driver's side.

The brake system is an excellent match with the sporty character of the compact SUV. The pedal feel is spontaneous and firm, enabling the driver to precisely meter the response. With all engine versions, the front discs are vented and measure 312 mm (12.28 in) in diameter; the solid rear discs have a diameter of 282 mm (11.10 in). The electromechanical parking brake is integrated into the rear brake system. It also serves as an emergency brake, if necessary.

The ESP (Electronic Stabilization Program) i.e the stabilization system in the Audi Q3 is a complete new development. When braking on surfaces with different levels of friction, it prevents the car from pulling to one side. If a skid is imminent, it supports corrections that defuse the situation. Some of its functions have been specially tailored for the compact SUV. One of these is the rollover prevention function, which uses fast interventions with strong braking at the wheel to prevent the inside wheel in a curve from possibly lifting up during extreme driving maneuvers.

I believe you may be pacified to an extent as these are genuine facts thru internet and not thru a biased audi lover.

The lane change assistant Audi side assist activates at speeds above 30 km/h (18.64 mph). Two 24-gigahertz radar sensors in the rear observe what is happening behind the vehicle to a distance of 70 meters (230 ft). If another vehicle is in the critical zone - if it is riding in the blind spot or approaching rapidly from the rear - the so-called information stage is activated by a yellow blinker in RVM of driver's side.

I believe you may be pacified to an extent as these are genuine facts thru internet and not thru a biased audi lover.

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As far as I know all these radar systems dont come to India due to some issues with the operating frequencies clashing with those allocated to the military. Sad thing when cars with these systems are safer in multiples of those which come without all the radar based systems.

The lane change assistant Audi side assist activates at speeds above 30 km/h (18.64 mph). Two 24-gigahertz radar sensors in the rear observe what is happening behind the vehicle to a distance of 70 meters (230 ft). If another vehicle is in the critical zone - if it is riding in the blind spot or approaching rapidly from the rear - the so-called information stage is activated by a yellow blinker in RVM of driver's side.

The brake system is an excellent match with the sporty character of the compact SUV. The pedal feel is spontaneous and firm, enabling the driver to precisely meter the response. With all engine versions, the front discs are vented and measure 312 mm (12.28 in) in diameter; the solid rear discs have a diameter of 282 mm (11.10 in). The electromechanical parking brake is integrated into the rear brake system. It also serves as an emergency brake, if necessary.

The ESP (Electronic Stabilization Program) i.e the stabilization system in the Audi Q3 is a complete new development. When braking on surfaces with different levels of friction, it prevents the car from pulling to one side. If a skid is imminent, it supports corrections that defuse the situation. Some of its functions have been specially tailored for the compact SUV. One of these is the rollover prevention function, which uses fast interventions with strong braking at the wheel to prevent the inside wheel in a curve from possibly lifting up during extreme driving maneuvers.

I believe you may be pacified to an extent as these are genuine facts thru internet and not thru a biased audi lover.

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Man i can't begin to describe on how many levels you've got this wrong.

The Active Lane Assist, and the audi side assist will only be minutely effective on the highway. I also see you've very conveniently left out the last and most important bit "Audi side assist does not actively intervene in the controlling of the vehicle and the driver may deactivate it at any time by pressing a button on the driver door."
If your car stops in the middle of the road all of a sudden, i believe it will lose all power and the Active Lane assist or side assist will be the last thing that functions (Since it only works above 30kmph). Even if it were working, it will not physically move the car out of the way if a speeding truck is coming. I'm sure by then anyone in his senses would realise without this alarm, that it's too late ! You really need to drive one of these before you start imagining these things as complete life savers.

The car should not stop in the middle of the road. With or without the assist.

If this technology was half as good as u think you're suggesting, we wouldn't have the "crashed exotics" thread on Team Bhp.

The ESP has is a good thing but has absolutely nothing to do with what we're talking about here. Its present in all good present day premium cars, and yet the accidents on the road havent stopped right? it helps keep the car stable in wet road conditions, high speed cornering etc. So in that sense, it only provides sightly better control of the car, doesnt move you out of harm's way.

My Only wish is, if u wasted so much time on the internet searching about this, you shouldn't have copied it from the Audi website man. If that isn't biased i don't know what is.

Now let's stay on topic. The car in question is an A4. It doesn't have Audi's useless Active Lane assist or side assist. It stopped dead in the middle of the road which isn't a "slight" issue.

The car in question is an A4. It doesn't have Audi's useless Active Lane assist or side assist. It stopped dead in the middle of the road which isn't a "slight" issue.

The first thing here pal is that the car in question is Audi Q3 SUV not a A4 sedan. Too some extent the features of a SUV and Sedan shall surely differ. No machine let alone Car can come to dead stop as if this thing would have happended at the estimated high speed then the driver on the first hand would have been thrown off the windshield.

My idea was to highlight that the car in no ways created a threat for life as per popular belief. I accept i copied it from Audi links and forums but i dont feel it as a waste of time mate. Its just a educative move from a novice like me among certain veterans of the automotive sector on the forum. And I am non-biased Audi acknowledger so just gave genuine facts of it as a machine.

The first thing here pal is that the car in question is Audi Q3 SUV not a A4 sedan. Too some extent the features of a SUV and Sedan shall surely differ. No machine let alone Car can come to dead stop as if this thing would have happended at the estimated high speed then the driver on the first hand would have been thrown off the windshield.

My idea was to highlight that the car in no ways created a threat for life as per popular belief. I accept i copied it from Audi links and forums but i dont feel it as a waste of time mate. Its just a educative move from a novice like me among certain veterans of the automotive sector on the forum. And I am non-biased Audi acknowledger so just gave genuine facts of it as a machine.

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Quote from the article
"On April 28, Sunil Chaudhari, president, Ambernath Municipal Council, was returning from Nashik when his A4 stalled in the middle of the highway. The vehicle was then towed away to the nearest service centre, where it was found that the engine had seized. ".

Don't know where the Q3 came from. Are we on the same page here ? I think one of us is reading something wrong.

Lol. Thrown off the windshield ? seriously? You need to cut down on your cartoon watching. In how many cases have you seen people being thrown off the windshield when they're in a high speed collision? I for one have never come across any such thing in real life. I myself was in a head on collision once in my OHC at 140kmph and accelerating. There was 4 of us in the car, we didn't go through the windshield. Lol.

It happens in trucks in rare cases Where the steering is the height of your waist and flat horizontal. Not in cars which have the steering right in front of your chest.

I'm not gonna get into whether the car comes to a dead stop when the engine siezes or not. If you wanna assume that car keeps coasting/rolling after an engine siezes, giving the owner enough time to move it aside etc. please be my guest. It's a wild (and funny) speculation. You should research this.

Your idea was wrong. When a car comes to a hault in the middle of a highway (with or without warning) , it does create a threat TO life especially when it's a running highway. Thinking otherwise is too optimistic.

I feel because they bought it in a group they're developing a feeling as if they did a favour to Audi, so its now more of an ego issue.

Having said that its also possible the owner feels he was alloted a "faulty" car and feels even though the engine is replaced the car would never be as good as stock. Many owners have such thoughts.

My personal feeling would be to get the engine replaced and the vehicle to be restored to its original form. Ofcourse, Audi should ensure this happens in a timely manner and without introducing any new problems.

So what has happened finally? Have these guys returned their cars or not or as usual are they still trying to blackmail the company?

I agree that the affected party has all the right to demand for a suitable solution to this problem from Audi and I must say that looking at the response from Audi, they have given a reasonable solution to the same. However, I fail to understand why the other are taking advantage of this and blackmailing the company. There is no reason for them to return their cars whether to show support to their friend or not. I am sure there is a better way forward.

So what has happened finally? Have these guys returned their cars or not or as usual are they still trying to blackmail the company?

I agree that the affected party has all the right to demand for a suitable solution to this problem from Audi and I must say that looking at the response from Audi, they have given a reasonable solution to the same. However, I fail to understand why the other are taking advantage of this and blackmailing the company. There is no reason for them to return their cars whether to show support to their friend or not. I am sure there is a better way forward.

I wish healthy blackmailing was done for better interest of the country instead private gain which is all that folks in India are capable of!! Private self interest, no matter how many audi's and heblot's sorry i suppose rolex's are accumulated. We are quick to very smartly box ourselves into the poor ignorant not knowing any consequences compartment and hide behind our socialistic hangover. Shameful, and sheer display of third rate character and upbringing. There has been slow and sure degeneration of the moral fibre of society in India and then you have these buffoons who are exposing larger parts of their anticidents by throwing their weight around. Not to mention some very self righteous morals being discussed typical of the character amongst us mostly educated, middle and higher class, creating distractions in whats being voiced here

IMHO, this discussion is getting like a tasteless chewing gum. And no, I really do not want to 'forget about it'.

The topic is generating some good interest amongst people like me, but without hard-core facts of THIS case, its just speculations and more. I sincerely am hoping our mods or our distinguished members are looking up the case to get the analysis reports from Audi warranty analysis team. (C'mon guys, I'm sure you'll can) I wish I could contribute on the modes of belt failures (auxillary or timing) that I have worked on, but without seeing actual failed part pictures, I shall reserve my comments.