Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I contracted to have a new home near my son built since my husband's untimely death 1/6/12
with a builder who does business with BB&T for mortgages. The loan officer "Joe" filed my papers
and accepted the mortgage. I stayed with a son in Florida until 11/3/12 when I returned to my
newly built home in GA. I was told Joe would come to my home and explain how I would
need to sign up for a checking account with them in order to initiate "auto pay". I reluctantly did
this although I have been very happy with Delta Comm. CU.

I elected to stay with Delta anyway, but on or about 1/28/13 I received a letter from Chex
Systems of Woodbury, MN notifying me that my credit score was something like 5xx and the
information was gathered from my previous credit union which I closed out after my husband's
death so I could start anew and I could not have a BB&T checking account. I requested a copy
of the report by fax on 1/28/13, and have not heard from them since.

This all seems so bizarre to me. I am in my new home, making my monthly payments from
my credit union with no problems.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.