A2: We can provid technical support after we get to know your problem, if there are any accessories need to replacement , we will send it to you for free or send together with your next order.

Q3:How to make the exchange when faulty ?

A3: You can send it back to exchange during warranty period.

Q4: Can we print my Logo on the scales and gift box? How much cost?

A4:Yes, it is free based on 1000pcs.

Q5: Where is your factory located? How can I visit there? A5:Our factory is located in Shenzhen City, Guangdong Province, China. You can fly to Shenzhen Airport East. We will pick you up there. Warmly welcome to visit our factory!