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Independent review

Review courtesy of Car and Driving

Ford Transit Custom lwb

Ford's improved Transit Custom is the most sophisticated mid-range LCV the Blue Oval has ever made, promising a car-like drive without sacrificing toughness and practicality. Jonathan Crouch looks at the 2.0 TDCi lwb 130PS version

Ten Second Review

The Ford Transit Custom is a state-of-the-art mid range van and is now the product that every other contender in this segment fears. With a much-improved cabin and car-like driving manners, it's a great ownership proposition. Class-leading carrying capacity and solid financials make it work on the balance sheet too. Let's check out the practical 130PS lwb version.

Background

Ford Transits lead a tough life. Always have, always will. It's the nature of the market. They need to cover a huge array of tasks, from rental fleet vehicles to crew buses, ice cream vans to site workhorses and airport taxis. In short, the Transit needs to be able to do almost anything. A few years ago, Ford realised that trying to do all that from one platform was just too big an ask and now the Transit is a family of models, that encompasses everything from a lightweight Transit Connect city van right up to a hefty tipper truck.
The bedrock of the Transit range, and still the definitive model today, is what's now called the Transit Custom to differentiate it in the minds of buyers and if you haven't driven a van for a while, you need to try one of these. Perhaps you thought vans were crude and awkward to drive. If so, prepare to have your perspectives rearranged. That's what happened when we tested the top 2.0 TDCi 130PS long wheelbase variant.

Driving Experience

Whether you choose your Transit Custom with long or short wheelbase, as a standard van, Double Cab or Kombi minibus or in whichever payload or trim level, it'll come with a 2.0-litre TDCi EcoBlue diesel engine up-front. There's a choice of output though, ranging from an entry-level 105PS unit, through this 130PS mid-ranger and on to the 170PS flagship motor if your hauling needs are heavier.
Whichever of these you choose, sales statistics suggest that the bodystyle variant you're most likely to want to match it to is the short wheelbase, low roof model, a version that should feel even more car-like to drive than its larger contemporaries. And Ford's engineers have certainly gone to great lengths to make this Transit feel more car-like at the wheel than ever before. To achieve this, the Ford global one-tonne platform which underpins the Transit Custom was made much stiffer and stronger - increasing torsional stiffness by as much as 37 percent - benefiting both handling and noise levels.
Tuning of the suspension components and steering system resulted in significantly improved ride comfort too, along with the required more precise and agile handling. Like the current Ford Focus, the Transit Custom also features the latest Electronic Stability Program technology with Torque Vectoring Control for better traction and stability. The stiff structure, together with a determined effort to eliminate unwanted noise and vibrations throughout the vehicle, has resulted in a quieter environment for the driver. As proof that this has been achieved, Ford claims that speech intelligibility has improved by nine percent within the cab in this generation model.

Design and Build

This revised Transit Custom has a smarter look that's based around a high-mounted trapezoidal grille and dynamic, slim headlamps. The cabin has been completely upgraded, with an instrument panel based on Ford's latest interior design philosophy which offers a user-centric layout influenced by consumer interactions with smart devices and tablets. High-series models feature a floating, tablet-inspired eight-inch 'SYNC 3' colour centre-dash touchscreen for communications and entertainment. For models not equipped with the larger display, the MyFord Dock in the centre of the instrument panel provides the ideal location for drivers to mount, store and charge their smartphone, MP3 player or satellite navigation system.
Get inside and you'll find well-sculpted front seats and a dashboard that wouldn't look out of place in a family car with a colour display panel on the dashtop, nice use of metallic finishes, wheel-mounted audio controls and a centre console that's clearly had some styling love lavished on it. There's storage for bottles, phones and papers, and driver comfort is improved through a highly adjustable driving position which features increased seat travel. There's 30mm more rear travel for taller drivers and the steering column is adjustable for reach and rake.

Market and Model

As usual with Transit models, there's a huge range of choice. The short wheelbase Custom models offer an overall length of 4.97 metres, but if that's not enough, long wheelbase variants like the one we tried extend that to 5.34 metres. All versions currently offer the same roof height. Prices have been kept very reasonable, with well under £20,000 ex VAT being enough to get you the entry level 105PS variant. From this starting point, a £1,500 premium will net you the pokier 130PS engine and a £2,500 premium will get you into the really quite rapid 170PS version.
Whatever your eventual choice, you should be able to make your Transit Custom as versatile as your working day demands. Ford claims class-leading load-carrying ability, something aided by a number of clever loadspace features. These include a load-through hatch in the bulkhead for extra-long items and an integrated roof rack which can be folded away when not in use. You've also the chance to benefit from the availability of technologies like a Lane Keeping Aid (to keep dozy drivers from veering out of their lanes on the highway) and Ford's clever 'SYNC' system for your mobile phone.

Practicalities and Costs

A van can have all the bells and whistles but be dead in the water if the numbers don't add up when it comes to running costs. At first glance in this case, the mathematics appear to add up. The Transit Custom hasn't overreached itself on price and low running costs start with the excellent fuel economy, delivered by the improved version of Ford's 2.2-litre Duratorq TDCi diesel engine. Fitted with Auto-Start-Stop as standard on all Stage VI vehicles, you'll see a combined fuel consumption figure of 42.8mpg, with emissions rated at 174g/km, which is a meaningful reduction of around 8 per cent compared to the previous Transit. Other factors that drive down overall cost-of-ownership are minimised maintenance and repair times, a 12-year anti-perforation warranty and the longest service intervals in the class at two-years /50,000 km/30,000 miles.
During the development process, Ford designers and engineers gave maximum priority to combining the largest possible load box within the Transit Custom's stylised shape. Particular attention was given to the detailed design of the bulkhead and body sides to optimise the size and practicality of the load space. The result is that the Transit Custom offers best-in-class load volume of 6.0 cubic metres in the short wheelbase model and 6.8 cubic metres in the long wheelbase version. That's just the start. There's class-leading width between the wheel arches of 1390mm and an unparalleled opening height and width of the sliding side doors that can easily accommodate 8ft x 4ft boards, vertically or flat.
Other clever features available include a load-through hatch in the bulkhead which enables loads up to three metres in length, such as pipes or ladders, to be safely carried inside a SWB Transit. An integrated roof rack system folds down when not required, reducing wind drag. Plus there are lockable check arms on the rear cargo doors that enable you to lock them in place at 90 degrees open, even on the windiest days. Repositioned tie-down hooks and fixing points are located on the body sides to keep the floor clear of intrusions. And there's an easy-clean load floor liner and ultra-bright LED load space lighting.

Summary

So is the Transit Custom the best mid-sized van you can buy? There's certainly no shortage of contenders for that accolade in a class characterised by strong competitors like Volkswagen's Transporter, Mercedes' Vito and Vauxhall's Vivaro. The International Van of the Year jury though, had no doubt on the matter, pronouncing this Ford as its winner by an enormous margin when this model was first launched. Their consensus was that this LCV had managed to set new standards in styling, driveability and load-carrying practicality. They also praised its car-like feel, its safety and its low running costs. In short, they liked it very much indeed.
Will you? We think so, yes. Before this Ford came along, buying a van in this segment meant a balance of compromise between capacity, driveability and value. At the wheel of a Transit Custom, the need for such compromise vanishes. Especially in the pokiest long wheelbase form we tried, it's the go-to choice in its sector.

Performance

70%

Handling

80%

Comfort

80%

Space

70%

Styling

80%

Build

80%

Value

90%

Equipment

80%

Economy

80%

Depreciation

60%

Insurance

70%

This vehicle has previously been registered to a business or a vehicle rental company, or been used by a business, so it may have been driven by more than one driver.

* This vehicle is affected by the new 2017 road tax rules. Find out more

** MPG figures are obtained in laboratory testing and intended for comparisons between vehicles. Please be aware they're not intended to represent real world efficiency.

Hire purchase

Deposit (£)

Term

Monthly payment

£298.08

Deposit

£2899

Term (months)

60

Fixed interest rate

4.6%

Cash price (inc VAT)

£17,398

Credit amount

£14,499

Completion fee

£1

Total amount payable

£20,784.80

Representative APR

8.9%

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