Option for condensed conversation view?

Conversations are cluttered when one person sends more than one message, their profile picture and name appear each time. It should automatically condense their subsequent messages underneath the first. Right now, messages are too spread out and hard to read.

Better readability would benefit our team's ability to stay on track and make sure we're not missing anything.

I am using Glip as part of a team at WebMD. We have about 150 users set up right now, but more are on the way.