I had my car washed, mobile guy so he's not going to do anything, and now the nav screen has a crack/cut about 3/4" in the center of screen, looks like a scratch but if I run my finger along it I can feel that it's a crack. It doesn't affect the image, has anyone had to repair this, I assume no way BMW will cover so what does this cost? It seems like there's an anti glare screen on it and that is what is affected. Thanks for the help.

I'm pretty sure that he thumped into it too hard when trying to dust your car. Do yourself a massive favor and wash your own car. I've had car washes have to buy me a new wheel on two occasions. It's not worth it and they will ALWAYS deny that it was them!

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I'm pretty sure that he thumped into it too hard when trying to dust your car. Do yourself a massive favor and wash your own car. I've had car washes have to buy me a new wheel on two occasions. It's not worth it and they will ALWAYS deny that it was them!

I suspect the same thing, I have a insured mobile guy that's good I always use, but I had some springs installed and they had a guy there that they recommended but he doesn't work for the shop just on their grounds. Sucks, I imagine this is of an expense level that would mean some bad things in his life so he'll undoubtedly deny it and I feel bad for him, I'm pretty young and have a nice car etc, seemed like a nice hard working young guy but near my age. Anyways.... Anybody ever had this antiglare portion changed? I'm hoping it can be done on its own and it won't be too costly

Vehicle warranty covers manufacturing defects. A scratch on the CID is NOT a manufacturing defect.

Exactly. Lets avoid advocating fraud here.

I think dealers don't actually pay out of their pockets for claims. My friend at a Lexus dealership told me the actual company like BMW or Lexus pays so they don't mind doing it. But they have a budget. Go to a dealership that doesn't get too many customers. I'm sure it's worth a try. Don't lie... But at least try. It's much better than paying 2k+. I know the mobile guy wont pay him jack.