Linda Parkins greeted me as soon as I arrived. She showed the movers where to go and how to unload. Her people skills and professionalism are outstanding. Even gave me her cell phone number in case I had some questions
OUTSTANDING EMPLOYEE!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Dale

Webster, NY

June 28, 2016

I would like to say that Roy is a true asset to your company. Anytime I see him he always has a smile and a wave hello. He is always busy keeping the property maintained and overseeing the operation. Nice man and a great rep for your company.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By John

Penfield, NY

June 27, 2016

You guys do a great job I have no complaints

Staff

4.5

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anne

Oswego, NY

April 25, 2016

There was a space available for us to rent. We also got one month free - which was a nice surprise.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Maureen

Chemung, NY

April 8, 2016

Storage fees are a bit pricey but it is a secure facility and I don't worry about it being broken into.

Staff

5.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

3.8 out of 5 stars

By Billy

Webster, NY

March 25, 2016

I chose uncle bobs storage based on proximity to my house. I can pay $75 less a month just a few miles down the road and they include electrical! It's hard to imagine that with the highest prices in town that a simple light bulb or outlet to plug a light in wouldn't be included. Friends have inquired about the pricing and storage there and I'm slightly embarrassed to tell them how much I pay. But the convenience of being able to walk there if need be out weighs driving a few miles out of my way to grab something quick.

Staff

4.3

Cleanliness

4.7

Expectations

3.0

Satisfaction

4.0

Recommend

3.0

4.3 out of 5 stars

By Lori

Webster, NY

March 25, 2016

Snow removal. Would be convenient to have access to a shovel to clear the snow from the front of my storage room. I had to use my snow brush and feet.

Staff

5.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.8 out of 5 stars

By Tom

Webster, NY

February 25, 2016

Our expectations were met. Staff very nice, efficient

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Emilio

Webster, NY

February 25, 2016

Right now we feel that the price and the service are great. I pay a little more then other facilities for the great service that we received, but feel we are at that service price, where if the rpice went up, we might have to look for another facility

Staff

4.8

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Terry

NYACK, NY

February 19, 2016

I was nothing short of amazed at the professionalism, efficiency, and courtesy with which my rental transaction was conducted. Linda is absolutely the gold standard of customer service. Additionally, the facility was neat and tidy and very well stocked. It was the middle of winter, just after a snowstorm, and yet it looked like you could eat off the floor. Well done!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Michael

Rochester, NY

January 8, 2016

Everything is always great, greeted with a smile. And although I enjoy everything I might not need your services within the next few months. Not sure yet though. Found a house large enough for everything I own. But I appreciate everything you have done for me. Been with you guys since before it was Uncle Bob's. And if ever in the future I need a place Uncle Bob's will definitely be my first pic.

Staff

4.8

Cleanliness

4.3

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mary

Webster, NY

December 23, 2015

Linda was wondedrful to deal with. Never had an issue or problem.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

2.7 out of 5 stars

By Anonymous

Lacona, NY

December 7, 2015

i recently got a new credit card and called for help making sure the account was up to date. Made a payment and now i am being charged a $15 late fee because my auto payment didn't carry over to my new card. i was on auto pay before and was not instructed that it had to be set up again. i rent this space for an employee and now considering leaving, i don't need this kind of aggravation.

Staff

2.5

Cleanliness

4.0

Expectations

2.0

Satisfaction

3.0

Recommend

2.0

5.0 out of 5 stars

By Paul

Rochester, NY

August 23, 2015

Office staff was wonderful. The free moving van was my deciding factor to use your facility

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By America

Quincy, MA

July 28, 2015

The manager helped me to make my reservation by fax, he was very helpful and kind.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Anna

Webster, NY

July 28, 2015

Keep up the good customer service!

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Joyce

Webster, NY

May 30, 2015

The staff and the overall appearances of the buildings and the general overall appearances of the storage space were all excellent. I am confident that I am renting a space from the best storage company around!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tim

Webster, NY

May 27, 2015

did great

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By June

Webster, NY

May 23, 2015

Everything is always great!!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jill

Webster, NY

April 28, 2015

Both Linda and Roy were more than willing to show us the unit and help us decide on size.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Deborah

Webster, NY

April 28, 2015

You did meet our expectations with explanations of the process and assurances that we would be able to count on you for further information as we need it.

Staff

4.5

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Arthur

Pittsford, NY

April 27, 2015

Everything was great but your rates are too high. I will be storing our car elsewhere.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.5 out of 5 stars

By Barbara

Fairport, NY

April 24, 2015

When I went there and the facility was closed, often the gate was up. Anyone could drive in. I was told the gate would be down and a code would be needed. A friend lived near the facility and when driving past she would look to see if the gate was down. Often it wasn't. Either the gate doesn't work properly (close after someone has entered) or it just wasn't put down when the facility was closed for the day.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.4 out of 5 stars

By Scott

Macedon, NY

March 30, 2015

There was a significant problem with snow removal this year. The staff did mention that the contractor was not as prompt as requested, but still there are very large piles that made it more difficult to get into my building with my boxes.

Staff

4.8

Cleanliness

4.3

Expectations

4.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Donna

Webster, NY

March 27, 2015

Very happy with the service and people.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Diana

Webster, NY

December 30, 2014

Proactively answered any questions I had. Linda and Roy were both extremely.helpful

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.4 out of 5 stars

By Lori

Webster, NY

December 30, 2014

I was offered specials without having to ask, I was shown the facility very promptly

Staff

1.0

Cleanliness

1.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Todd

Webster, NY

October 23, 2014

All the people I dealt with at the Phillips road Webster location were excellent. Good folks willing to help, very accomidating. An excellent experience!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Valerie

Webster, NY

September 26, 2014

The folks at Uncle Bob's in Webster have always been so friendly and knowledgeable. Really appreciate your kindness!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Peggy

Rochester, NY

September 25, 2014

Wonderful staff!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Anita

Webster, NY

September 24, 2014

I highly recommend this place. I had a great experience and would use this facility again.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kelly

Rochester, NY

September 23, 2014

I thought the staff was extremely kind and helpful. I appreciated their kindness and willingness to help.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gary

Wesbster, NY

July 17, 2014

Never having used a storage unit before, we were unsure of what to expect but EVERYTHING was explained fully and helpful hints provided.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Sarah

Churchville, NY

June 27, 2014

standard storage unit. Friendly staff. Knowledgeable and helpful

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Lawrence L

Webster, NY

June 25, 2014

Our experience with your facility was most positive!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Brett

Webster, NY

May 31, 2014

Price was good. Booking was easy.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Grant

Webster, NY

April 23, 2014

The prices were higher than I imagined.
Was surprised there weren't lower rates for longer term rentals

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By June

Penfield, NY

April 23, 2014

My experience was great and Linda was an absolute wonderful!!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jennifer

Rochester, NY

March 26, 2014

I just wanted a space to store my stuff and I got to meet some wonderful people and they made me feel that my stuff would be safe.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jean

Webster, NY

March 24, 2014

The staff was excellent!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Susan

Webster, NY

February 27, 2014

Very happy with storage building - very clean. Very helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Elizabeth

Rochester, NY

February 27, 2014

Highly recommend!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cary

Webster, NY

January 24, 2014

I was extremely happy with how helpful and courteous the staff was. I would certainly use them again if needed.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Beverly

Fairport, NY

December 23, 2013

The employees were professional, friendly and helpful. The price was more than competitive. I have sung your praises many times. I am a professional organizer and will add you to my list of resources. Honestly, it was refreshing to experience good customer service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Joseph

Webster, NY

October 24, 2013

Well run, clean. Very nice experience.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Karen

Williamson, NY

October 23, 2013

I have returned back to rent a smaller storage for now.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jonathan

Mexico, NY

October 23, 2013

I mistakenly left an item in a unit that had been rented already. The employee was nice enough to contact the new tenant, and got my item back for me within a few hours notice. I'm very pleased, thank you so much!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kim

Rochester, NY

October 18, 2013

The people I've dealt with have been kind, professional and courteous. They give me a call if I've "forgotten" anything and discretely bring me up to date. I'm very happy with the facility and I let others know about it.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Geni

Webster, NY

October 1, 2013

Everything is fine.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Jodee

Webster, NY

September 23, 2013

Linda was very professional and took time to answer all of my questions.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Webster, NY

September 19, 2013

It does not get any better than the Phillips Rd UNCLE BOB'S STORAGE, the personnel are the Best and units/grounds are past well maintained.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gene

Webster, NY

September 19, 2013

The people who work where I rent my unit ,(Phillips road Webster) are very kind and friendly people. Good folks....

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Patti

Webster, NY

August 25, 2013

Your manager of the webster, New York location, Linda is wonderful! She was always cheerful and helpful and kind! I hope you are paying her well so she will stay with your company for a long time! You need more people like her on your staff!!!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

24 Hour Access

Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Webster

Webster's beautiful spring and summer, gorgeous fall, and cold winter make it a dynamic sports town for all seasons. Many families keep valuable sports gear, from football mitts and hockey clubs to lacrosse sticks, ready to use anytime. Make sure your equipment is in tip-top condition with help from Uncle Bob's Self Storage. We offer a variety of self storage units, including climate controlled units to help protect your valuables. We are located on Phillips Road along Route 104 Trail, left of Country Manor Apartment.

Serving the Communities of:

Penfield, Ontario, Henrietta
14526, 14519, 14625

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!