Maintenance and Update Times

Maintenance

Blackboard is unavailable for routine maintenance at the following times:

Monday through Saturday mornings from 2:30 A.M.. to 3:10 A.M.. Please be sure to save or submit any work you have open prior to that time. Any unsaved or unsubmitted work will immediately be lost when the system shuts down.

Each Sunday morning from 3:00 A.M.. to 4:20 A.M.., Blackboard is unavailable for an extended period of time as full system maintenance is performed. Please be sure to save or submit any work before this time. Any unsaved or unsubmitted work will immediately be lost when the system shuts down.

These maintenance outages are crucial to ensure a stable and reliable Blackboard system.

Blackboard may be unavailable for comprehensive maintenance at the following times:

The 3rd Friday of every month beginning at 5:00 P.M. (until completion of the process), Blackboard may be unavailable as system-wide upgrades, including patches and fixes, need to be applied. Please be sure to save or submit any work before this time. Any unsaved or unsubmitted work will immediately be lost when the system shuts down.

Although this outage is scheduled each month, ITS will only perform this action when upgrades are available from Bb. The University community will be notified of the outage at least 7 days in advance.

Updates

As needed, updates to Blackboard system building blocks will be conducted on Monday morning at 7:30 a.m. No system outage is required for the building block updates. The campus community will be informed via an announcement on the Bb login page that a building block update will take place.

If you have any questions about the maintenance and update schedule, please contact Information Technology Services at 618-650-5500 or via email at ftc_help@siue.edu.