Head of HR Operations

Head of HR OperationsSan Francisco, CA

Coinbase exists to change the world. By creating an open financial system we will bring about more innovation, efficiency, and equality of opportunity on a global scale. Operating across 33 countries, Coinbase is the world’s largest retail brokerage and exchange, trading over $2.5 billion in 2016 alone. Everyone knows people are the key to any successful organization. Our People Ops team is here to ensure our employees have a powerful, engaging and meaningful work experience.

The Head of HR Operations will ensure operational excellence across all HR programs and platforms. This is a strategic leadership role that is critical to the continued success of our growing company. You will oversee and manage our global HR systems, tools, and data housing and compliance programs. You will be the principal architect responsible for the design and implement processes and structure that will enable our team to thrive at scale. This key hire will work closely with leaders across our Talent Acquisition, People Operations, Compliance, Legal, Security and Finance functions to build robust operational processes and programs.

Responsibilities

Configure, and continually optimize, our environment of related HCM systems and processes to ensure streamlined operations that also yield the people data we need

Deliver monthly operating reports and insights to the exec team and company regarding things like onboarding satisfaction, performance review tool/process satisfaction, SLAs, etc.

Proactively identify various HR technology solutions to make it easier for employees to get things done. Examples may include: performance management tools, compensation tools, integrations between existing and future HR tools

Program Management: Partner with HR leadership team and other functional areas to identify, recommend, and implement opportunities for process improvement in alignment with HR strategy and initiatives in alignment with the org.

HRIS: Lead our HRIS team and initiatives including a successful implementation of Workday and proactively identifying various HR technology solutions as we grow.

Work with team and company leadership in creating and implementing contemporary, data-driven systems that ground HR decision-making and strategy an empirical, predictive reality.

Demonstrated ability to generate analysis from different data sets and visualize / explain the data in an easy-to-understand manner

Excellent oral and written communication

Strong at collaborating with different parties (eg. IT, Finance) and ability to understand internal client needs

Demonstrated program ownership and consistent delivery on commitments

Great organizational skills with exceptional follow through and attention to detail

What to send

Resume and cover letter

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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