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VPN Connection - MS Error 800

I have tried all the suggestions posted, but I cannot get the VPN connection to the office to connect.
Getting Microsoft error ERROR 800.- using MS VPN connection- have a cable modem- added the VPN IP to the trusted zone- added the loopback IP 127.0.0.1 to the trusted zone
Afraid to turn off zone alarm and try as I have been hit when zone alarm is not on.any suggestions?

Re: VPN Connection - MS Error 800

- there is no VPN client installation.
I'm using windows VPN connection.
- there are numerous threads that indicated your suggestion, but there is no install of a client.- i also found references to 'opening tcp port 1723' and 'ip protocol 47 (GRE)', which I have no idea if that is for the zone alarm software on my PC.