ZNR uses the U.S. Postal Service First Class and Priority Mail services to ship your order domestically and U.S. Postal Service AIR MAIL and Global Priority for shipping to non-US destinations.

The cost is figured by the site at the time you place the order. Domestic shipping rates are $1.50 for the first CD plus $0.85 for each additional CD. Overseas rates are, of course, higher and vary based on the destination. Typically, a single CD can be shipped to most locations in the world for $4, though ZNR reserves the right to alter the postage price to reflect the actual cost of shipping any particular item to your location. Larger orders can sometimes be shipped for less if the plastic jewel cases are removed. If this would make a significant difference in the price of your shipping charges, we will notify you before shipping your order.

NOTE: Due to increased fraud & theft to certain destinations, packages to the following countries should be registered effective immediately. Italy, Mexico, Greece, Central and South America, Middle East, SouthEast Asia, and Africa. We will ship to these countries unregistered but will be unable to help you in any way if the parcel does not reach you. The price to register a package is $10, regardless of the number of items inside. Therefore, the more items you order at one time, the more cost effective registry becomes.

Of course, this service is available to almost any country but is generally not necessary.

ZNR assumes no responsibility for the delivery of any parcel but will help you in any way we can to track and locate missing shipments.

All items at ZNR are guaranteed free of defects. If you find an item to have a defect you may return it for a replacement or, in the event that the item is no longer available, a credit to your charge card. PLEASE try to play the disc on 2 or more players before returning it to ZNR.
To return an item you must tell us where the defect occurs. For example: it skips 3 minutes into the second track. If the item plays on all three of our players here at the office we will inform you that the disc seems free of defects and will return it to you. We apologize if this seems strict but due to the nature of current technology it is essential. PLEASE NOTE that we cannot accept a return because you did not enjoy the music or because the format is incompatible with your player (i.e. PAL dvd or SuperAudio CDs, a.o.)