Contact Us

Contact Us

Submit a Question

Submit your question here to receive an emailed answer when a librarian is next on duty.

Name *

Email *

Question

More Detail/Explanation

Fields marked with * are required.

Answered By: Stephanie Licko

Last Updated: Mar 05, 2018Views: 3

Here are a few steps that you can try:

1) Try logging into another AU service like your student email or Moodle. If you rely on saved passwords, go into your browser's settings to make sure the password you are using for the library login is correct.

2) Restart your browser/computer or try clearing your browser's cache/cookies. You can Google instructions for the browser you use.

3) Use the Firefox browser, AU webpages are optimized to run on this browser.