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Jason, Service Technician

Category: Electrical

Satisfied Customers: 4246

Experience: Over 20 years of experience in all types of installations, troubleshooting, and repairs.

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I have 248 volts coming into my house. I have a piece of

Customer Question

I have 248 volts coming into my house . I have a piece of HVAC equipment rated at 253 volts max. I had a problem with the compressor and the manufacturer insists it was an overvoltage issue. I have had 3 licensed electricians at my house and they all believe that the unit should not have had a problem. How do I approach the local utility to get the incoming voltage lowered if necessary?

If they lower the voltage at that transformer, any other homes fed by it will also see a reduced voltage. If those homes are not having any electrical issues, lowering the voltage at the transformer could create issues at those properties.