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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (37)

81%
would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

Leon C

February 2017

Nice hotel

Nice hotel for the money.

Good value and was pleasantly surprised by how nice it was.

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Joanne Hunt

January 2017

Wedding Stay

Great to be in one place for the wedding ceremony and reception then fall into bed....

A beautiful building providing a stunning backdrop for wedding photos, with the added advantage of Plymouth Hoe 5 minutes away. Our room, with 4poster bed was amazing and would make anyone feel spoiled. Staff were lovely, food good but not outstanding.

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anthony hutchins

September 2016

It was disgusting that we were treated so bad we booked it as a disabled room and parking which they have neither the hotel is in of updating the window frames are all rotten and broken let's hope they don't fallout we were very dissapointed with this being our only holiday this year after complaining they gave us one night free.

John W

August 2016

BEST WESTERN Duke Of Cornwall Hotel

Quiet, comfortable, attractive (apart from some brutal wallpaper in the bedroom) and clean.

All staff were cheerful and breakfast was very good.

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S Matthews

July 2016

Duke of Cornwall

Our room had significant damp patches especially in the bathroom - the walls between rooms were thin with all parties being able to hear and almost partake in one another's conversations

A Hickey

June 2016

BEST WESTERN Duke Of Cornwall Hotel

pleasant clean friendly hotel.

Laura D

May 2016

Lovely hotel but could do a bit more to impress

Was really impressed by the grandeur of the hotel on its website and when arriving.

We were staying to attend an event and a romantic night away, so we were slightly disappointed that our bottle of prosecco wasn't waiting for us as requested. It also took thre attempts to get through to reception to have it brought up. We also felt the room could have done with sprucing up,particularly as it was a superior room- perhaps some cushions on the armchairs and a bedspread. So unfortunately we didn't feel it was worth the £117; but nonetheless the cooked breakfast was very nice and you really got a sense of the old world charm of the building; the staff were also very polite and friendly. Just one final point-There were window boxes outside that were a bit of a disappointment as they were pretty much unplanted. At this time of the year these really could have been cascading with flowers to create the wow factor and curb appeal. We therefore thought, the hotel had so much potential, but just didn't quite hit the mark I'm afraid.

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toby f

December 2015

room size

very small for the price charged

C T

October 2015

BEST WESTERN Duke Of Cornwall Hotel

Lovely hotel, clean and smart with character.

Very impressed.

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Carol T

September 2015

Only 1 night, but great

The television didn't work, but a call to reception and the duty manager came straight up and fixed it.

Room cool (which was wonderful because they're usually too hot) and bed cosy. Amazing old place with lots of history and grandeur.