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How do I Disable Domain Name Auto Renew?

If you keep a credit card on file with us, your domain name will automatically renew, as long as the Auto-renew is enabled from the client portal. If you wish to no longer keep a domain and do not want your domain name to renew you will need to disable the Domain name Auto new feature from the portal.

(Please note: if you do not have a credit card added to your account, the auto-renewal will act as just a reminder and it is your responsibility to renew your domain name prior to the expiration date.)

If you disable the auto-renew feature within 30 days of the expiration date, you must open a ticket with our billing department to have any active invoices canceled or adjusted. We are not able to issue refunds for domain name renewals.

How to disable the auto-renew feature

Login to the client portal at https://my.wirenine.com/

From the navigation menu, click on "Domains". From the sub-menu, click on "My Domains".

Select the domain you want to disable auto-renew for from the list, you can also utilize the search function.