Quality

Business goal

We are itsme: Industrial Technology and Supply for Mechanical and Electrical. We are an independent, technical provider of both Electrical and Mechanical products, services, and solutions, with a specific strength in motion and control applications.

With more than 100years of experience, we bring ideas to life and make our customers succeed

Business management process

Our business system will conform to the requirements of ISO 9001 and ISO 27001.

Itsme - Habits

Quality derives from our commitment to service and excellence. We are an independent organisation. We respect each other and together support our habits in the way we do business and how we treat each other both internally and externally.

Our habits guide us on how to operate in relation to customers on a day-to-day basis. To enable each other to be successful in this, we value a feedback culture where we encourage giving and receiving feedback.

Communication: we communicate in a structural manner and in understandable and correct language.

Discipline: we are committed to appointments, procedures, planning, instructions and time limits.

Integrity: we act in honour and conscience with awareness of the norms and values both of the individual and organisations.

Listening: we are capable to extract important messages out of (non)verbal information. We do this by asking questions and by reacting to responses, to ensure alignment.

Open to criticism: we learn lessons from criticism and we are prepared to acknowledge mistakes and shortcomings.

Respect: we are open to feelings and opinions of others and we treat others with respect.

Independence: we are capable to be independent from others and we are capable of making our own choices. ​​​​​​​

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