Assist a diverse faculty and student body in the Talbot Building as needed and respond to inquiries and concerns in a problem-solving, customer service mode, by assessing the nature of the inquiry or concern and determining the best method to answer an inquiry or resolve a concern. Provide administrative support for building faculty.

DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES:

Create a welcoming environment for all faculty, staff, students and visitors; respond professionally to all inquiries and requests in person, by phone and email; engage in problem-solving or refer as appropriate.

Support the daily operations of the Talbot Building in an efficient and professional manner

Coordinate student evaluation process for part-time faculty based in Henderson Hall to ensure confidentiality of process by inventorying packets, documenting faculty receipt, documenting return by students; following up to ensure all are returned; and arranging transport of completed evaluations.

Administratively support the faculty and Biological Sciences Lab Tech in the Talbot Building by:

Maintaining confidentiality of sensitive or confidential information such as exams and personal contact information;

Providing general information and general problem-solving concerning MIddlenet, Blackboard, BANNER, and other programs.

Generating class rosters in Banner for faculty

Serve as building contact for distribution of notices, including college closings due to inclement weather; process and distribute mail for the building; notify faculty of uncollected mail or packages.

Utilizing the R25 electronic reservation system to book conference rooms and classrooms throughout the campus;

Submitting work orders for building maintenance and classroom needs via the Facilities Department's School Dude system.

Process and file purchase orders as needed to support Science faculty and the Biological Sciences Lab Tech

5. Other duties as assigned

WORKING CONDITIONS: Administrative Assistants work in a typical office environment with no unusual working conditions.

Job Requirements:

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in office management, office administration, business administration or business management, the major duties of which included one or more of the following functions: purchasing, personnel management, budgeting, accounting, records management, work simplification, grants management, contract administration or program management, (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.*

II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

QUALIFICATIONS REQUIRED AT HIRE:

1. Ability to give written and oral instructions in a precise, understandable manner.

At Middlesex Community College, everyone teaches, everyone learns. Collaborative in nature and innovative in practice, we educate, engage, and empower a diverse community of learners. Through transformative opportunities, we challenge and support every student to succeed and lead. Recognizing equity and inclusion as the foundation for excellence and creativity, Middlesex Community College meets the evolving educational, civic and workforce needs of our local and global communities.