For the safety of your business your money is not released during the trade process until you have confirmed successful delivery of your order. Once this is confirmed, Tiger-Bazaar will release the payment to the supplier to finalise the order. During the entire process all your data is secured safely under an encryption.

2) Full Refund

If for whatever reason the supplier does not deliver your order on time, or if you do not receive your order and it is determined to be the fault of the supplier, Tiger-Bazaar will return your payment directly in full.

3) Partial Refunds & Keeping Products

If for whatever reason the order you receive is considerably different from the goods that was agreed upon under the contract requirements, Tiger-Bazaar can offer you the option to receive a partial refund on your order in addition to keeping the products that you received.

Resolving Disputes

If you have a dispute about your order or payment, then just contact our dedicated customer service team. We will handle any disputes on your behalf so you can focus on growing your business. As a business owner you shouldn't have to waste your time chasing suppliers over a dispute, so if one unfortunately does occur please contact one of our dedicated customer representatives on disputes@tiger-bazaar.com.