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CHESSBOARD

Swiss Made

All Swatch watches come with the label Swiss Made.

Swiss Made embodies a concept of quality that has been forged over the years. It includes the technical quality of watches (accuracy, reliability, water-resistance and shock-resistance), as well as their aesthetic quality (elegance and originality of design). It covers both traditional manufacturing and new technologies (micro-electronics).

- Please contact us by email (shop.swatch@swatchgroup.com.au) to inform us of your wish to return Products.
- We will allocate you with a Returns Authorisation Code which should be included with the package to facilitate the effective processing of your return.
- Please fill the following Returns form: CLICK HERE
- Please use a secure delivery method which requires signature and return to:

Shipping

All orders submitted between Monday and Friday will be shipped within 1-2 business day.
Orders placed during weekends and public holidays will also require 1-2 business day to process.

Orders will be delivered within 5 business days unless otherwise advised.

The Australian Swatch Online Store only ships orders within the Australia.
All orders are shipped from Melbourne, Victoria.
Delivery costs will be applied as follows, based on the total basket amount:
- For total basket amounts from $0 to $149, the cost applied will be $8.50.
- For total basket amounts from $150 and up, the delivery will be for free.

For more information, please visit our Delivery and Returns Policy by clicking HERE.

Satisfied or Reimbursed

Satisfied or Reimbursed

If you are unhappy with an item when you receive it or if you simply change your mind please return it to us with the dispatch note, having taken reasonable care of it and in an unused state complete with packaging and all components, and we will refund you the price you paid for that product (including any paid for delivery costs, where applicable).

We will make the refund directly to the credit/charge card used to place the original order within 30 days or earlier once we have inspected the returned item and are satisfied that it has been returned to us in the condition it was in when delivered to you. We strongly recommend you to read our Delivery & Returns Policy page.