Welcome to the Public Safety Telecommunicator (DSP-VC) Program

The purpose of this program is to prepare students for employment
as dispatcher for police, fire, and ambulance agencies. Content
includes ethics; role of the telecommnicator; standard operating
procedures; relationship to field personnel; command levels;
message center layouts; performance aids; overview of emergency
agencies; functions and terminology; use of correct words and
grammar; types of communications equipment, functions and
terminology; malfunctions and maintenance agreements; proper,
correct telephone and dispatching procedures and techniques;
cooperation and reciprocal agreements with other agencies;
communication rules (federal, state, local); emergency situations
and operating procedures; emergency medical dispatch procedures;
leadership and human relations skills; and health/ safety including
CPR.

*If applicable, any documents related to this program of study can be found listed under the Documents section on this web page.

*We strongly encourage you to contact the Pensacola State Allied Health Department for assistance in planning your program of study.

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Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, gender/sex, age, religion,
marital status, disability, sexual orientation or genetic information in its educational programs, activities or employment. For inquiries regarding nondiscrimination policies,
contact the Associate Vice President of Institutional Diversity at (850) 484-1759, Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504.