Getting Help With SAM: Your Admin vs Support

If you have questions about SAM, you've got two main resources to go to for help (other than this site, that is): your SAM admins and the support team at InReach Solutions.

SAM Admins are people within your organization that have Full Admin permissions and are responsible for implementing programs, customizing the site to better fit your organization, and handling the day-to-day database management tasks.

Go to your admin when...

You have questions about organization and program workflow in SAM

You'd like to implement a new program, form, or process in your SAM site.

You'd like changes made to a form, template, or report.

You have questions about your permission level or need to make changes.