However, NO WiFi Calling feature available, and NO Tethering capability available :( Also, Family Mobile does not state that I have to pay Taxes and Surcharges fees, which is kind of annoying. I activated the service using a new number. However, I requested for 408...

My family switched to Walmart Family mobile about 2yrs ago. At first it was amazing. The service was great. I also liked the fact that I could monitor my son's phone use and set restrictions and it all could be done online. Then TracFone bought them.....and everything...

I have had Walmart Family Mobile for a few years. I was happy that you can bring your own unlocked phone and the service worked well for my wife and I. Then the billing issue came this month. The only phone which showed on the bill was my phone, not my wife's. To be...

Read more

Comment

Helpful?Yes 6No 0

2.3

Product

My Family Mobile Mobile Phone Service

I didn't like

Errors in the system that led to billing errors

Website or customer service

#1104326by pauly999_27

Reply to reviews

My Family Mobile - Switch to family Mobil

Well after buying bring your own phone and $61 dollars spent 48 hour with no service 3 days of calls two trips to Walmart fustration and high blood pressure slill no service the worse cell company ever switching back to T-Mobile.$61 dollars down the tubs can't believe Walmart would let this happen.will never step into Walmart again.

My Family Mobile Mobile Phone Service Review

They charged my card but they didn't give me the service. First day , I spent 1 hour on the phone they told it was an error from their end 24 hours and they will return the money. After 24 hours, another hour spent explaining but this time they told me 1 to 3 business days... liars and thieves.... Haikel m

Comment

Show

Advertised vs Delivered

Billing Practices

Coverage Area

Customer service

Discounts and Special Offers

Diversity of Products or Services

Exchange, Refund and Cancellation Policy

Price Affordability

Product or Service Quality

Reliability

Style and Design

Value for money

Warranty

Website

My Family Mobile Mobile Phone Service Review

Worst cell company ever!!! The service is horrible, they raise your bill by a nickel every so often without taxes being increased, and whenyou switch services they charge you for 2 months. Way to get over on the working man!!!

The service is supposed to be based on T-Mobile network, but I lost the signal everytime, no reason. No matter where I am, the service is terrible and the quality of the calls poor. Sometimes it is better to call using whatsapp or messenger using my wifi at home than...

Similar situation here....Had service for several years, satisfied with few problems, until Tracfone bought them and their website and billing system went to ***. I have had auto-pay for years but no longer can trust it will work since early summer 2017. I get text...

walmart family moble had for 2 years, last two months cant receive my calls, calls going to voice mail.cant make calls many times , cant hear on phone because of badd connections, customer service do not speak english can only try to explain and they tell me its the...

Then on 7/15/17 with 10 days left on my family mobile acct, I went to deactivate all 3 of my family mobile phones and move to another provider. When I asked for a refund for the 10 days that I have remaining on my prepay (which was Walmart's idea) I was told "as per...

Family mobile was horrible service but tolerable now ever since they switched to tracfone or whatever its called I have horrible *** service i was at work and forgot to pay my bill so usually its no problem i can pay it whenever called its saying its temporary down so...

I saw the review that said they switched to TracPhone & said they told all of their customers.They didn't tell me either. All I got was a notice they were "improving" - not mention of changing carriers. No wonder the coverage & customer service has been so bad! Often,...

I recieved notice that my service renewal date will be changed to 6/1/2017 so I called to tell them that it simply was not acceptable to change service dates without ample warning.Two weeks is not ample warning. I brought the point up about those on disability when I...

Read more

Anonymous

Kristi

What can we do? They changed everyone to an earlier date without reducing the fee for this month. Imagine how much money they are making for June? Then I have the *** Tmobi...