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Australia Post today announced a wide range of initiatives to further support more than 2,900 post office licensees.

Benefits will start flowing through the post office network early next year, with more than $41 million in post office box payments brought forward by three months to help manage the ongoing sustainability of licensed post offices in the face of declining mail volumes.

Other key measures include establishing a third-party independent study into the sustainability of the licensed post office network and a new formal working group with licensee representative bodies to help address strategic challenges facing the network. This group will be independently chaired by former Senator Helen Kroger.

Managing Director and Group Chief Executive Officer, Ahmed Fahour, said Australia Post was committed to maintaining its extensive post office network, in which licensees played a large and critical role, as part of its reform program. “In more recent times, with overall customer numbers and letter volumes declining, the business environment for both licensees and Australia Post has become more challenging and we are looking at a number of ways to address this,” Mr Fahour said.