285 Customer Ratings

59 Customer Reviews

You guys were very professional and courteous at both storage places. Mike was very helpful and thorough when explaining everything about the truck rental.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cecelia

Woodson Terrace, MO

May 25, 2016

The staff is always helpful, appreciate all they do

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kiona

Saint Louis, MO

May 23, 2016

Just overall good place

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Mary

Hazelwood, MO

March 27, 2016

The associate serving me was in training but his mentor was standing by, providing assistance as needed. Additionally, I had arrived at the same time as another customer and I had my four children in tow. So I was pleased with the move-in experience overall.
I really like being able to complete paperwork online before coming in to the office. That was VERY helpful and expedited the process.

Staff

4.5

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By James

Bridgeton, MO

March 25, 2016

Storage rental was clean and secure, property was neat, person renting the space was courteous, but distracted.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Theresa

St. Louis, MO

December 25, 2015

The process was quick, explained well and the staff were friendly and professional.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.8 out of 5 stars

By Connie

St. Louis, MO

November 3, 2015

The price is pretty high for just a storage unit. Although I like the storage facility for the most part, there are other facilities that are less expensive and I also don't understand why I am required to pay for insurance.

Staff

3.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

3.0

Recommend

3.0

5.0 out of 5 stars

By Elizabeth

Kansas City, MO

October 27, 2015

Tim is great!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Earnestine

Bridgeton, MO

September 28, 2015

I have always been treated with professionalism and respect. The staff, Monea Wash and Tim Everett have always been so helpful and kind. They greet me with a smile and ready to help when needed. I will always use this storage facility and do recommend it to everyone. Please thank them for their service and I pray they never leave. Kudos to them both.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Bridgeton, MO

September 24, 2015

Thank you.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Almeta

Hazelwood, MO

September 23, 2015

The staff was very friendly, courteous, and professional in every way. I would strongly recommend Uncle Bob's to anyone who is looking for storage or storage supplies.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Patricia

St Louis, MO

August 31, 2015

We were very happy with the service we received. we were taken to and inside and out storage shed. we made our choice of and outside shed. The person waiting on us was very knowledgeable and we were taken care of in a timely manor.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Barbara

Overland, MO

July 28, 2015

I didn't expect it to be so thorough.

Staff

4.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.6 out of 5 stars

By Danette

St. Ann, MO

July 20, 2015

Excellent service from employee and the unit is very clean

Staff

4.2

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anna

Bridgeton, MO

May 28, 2015

Not at this time.
Oh! I am appreciative that this location is well lite and secured

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Amari

Hazelwood, MO

May 18, 2015

Excellent customer service!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Karen

Saint Ann, MO

April 23, 2015

nothing really everything was great. i will tell anyone i hear is looking for a storage facility to go to Uncle Bob's.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Laurie

Maryland Heights, MO

April 20, 2015

The Customer Service was EXCEPTIONAL!! Tim was very helpful and answered all questions that I had.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lori

Bridgeton, MO

April 5, 2015

The guys at the location I rent at, have been awesome in helping me get a 2nd unit last minute when I had to do an emergency move. They have been super helpful

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Rodney

Maryland Hts, MO

March 29, 2015

Moving in after hours made it convenient but there is no public restroom in the inside building my unit is in.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Shalanda

St Louis, MO

March 27, 2015

The Bridgeton location is the best!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Angela

Ballwin, MO

February 2, 2015

Tim is an exceptional manager

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Percy

St. Louis, MO

January 23, 2015

Keep up the great work

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Kathleen

St. Peters, MO

December 30, 2014

was shown two lockers to see which best met my needs. informative but not pushy

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ben

Bridgeton, MO

December 24, 2014

Nope. Y'all were awesome.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Katherine

St Louis, MO

December 23, 2014

Reasonably priced.
If ever need again, will come back

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Adrienne

St. Louis, MO

December 6, 2014

Tim has been fantastic to deal with. He answered all questions well before I ever rented (I reserved over the internet and he called me back to confirm and answer questions at that point). Once I did arrive, he has been easy to deal with and has a great attitude. The other places I have rented over the years could learn alot from him.

I was so totally impressed by the service here! I don't want to have to store my items permanently, but I will be sad to leave when I have to (not for a while) because this is a greatly run business!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Laronda

Florissant, MO

August 30, 2014

You guys are great!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nancy

St. Ann, MO

August 28, 2014

It's great!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Charles

Maryland Hts, MO

August 21, 2014

I don't normally do surveys but I made an exception this time. uncle bob's was excellent in every way. I did not expect, but got the high quality of professionalism from you personnel.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ryan

APO, AE

July 24, 2014

The Bridgeton, MO store took great care of me while I was renting a space at their location. Despite being overseas in Europe for almost the entire period I rented the space, they were very accommodating to anything and everything I needed. I will absolutely be recommending them to anyone who needs a space in the area.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Margaret

Bridgeton, MO

July 23, 2014

I always felt safe when accessing my storage unit, even in the evenings by myself.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ricci

Cedar Hill, MO

July 9, 2014

I was so impressed by the attitude of person on phone who very politely talked with me on the phone. Even after I had to make several calls with questions. Thx

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Christine

St. Louis, MO

June 25, 2014

I cannot say enough good things about Uncle Bob's! I have recommended it to just about anyone I talk to about my situation. It sounds crazy but I was actually sad to leave the unit. I had no idea what to expect as I had never used a facility like this before and I was pleasantly surprised. It was so clean and I felt like my things were safe at home. The staff was equally as impressive with their friendliness and knowledge about what would work for me at the best rate. I will definitely use them in the future if I need storage space. It was so nice to drive through and get a wave as if I was a neighbor. Uncle Bob's definitely gets my vote! Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tim

Bridgeton, MO

June 23, 2014

excellent

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Terri

Maryland Heights, MO

May 29, 2014

Both gentlemen in the store were super to work with. I appreciate their flexibility plus how helpful they were throughout the process.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Isaias

Jacksonville, FL

May 29, 2014

The staff was very polite and helpful and the unit is in excellent condition.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Barb

Saint Charles, MO

May 23, 2014

The young man that was there most visits was very helpful with any questions.
At one point I changed my code and he alerted me when my son was trying to use the old code. There was no problem - but it shows you are paying attention to our units. Thank you

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ross

St. Louis, MO

April 29, 2014

Very clean and professional. Good security setup. Good prices.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sheila

Bridgeton, MO

April 26, 2014

Ive stored hear 3 times now and everyone ive ever encountered has always been attentive and nice. Thank you

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Allison

Saint Louis, MO

April 25, 2014

The service was excellent, when I got to the location everything was ready I did not have to wait. I was very impressed with the offering of a free rental truck. The staff very professional and friendly. Uncle Bob's is what excellent customer service is all about.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.7 out of 5 stars

By Amanda

Troy, MO

April 23, 2014

I really think the units should have lights inside of them.

Staff

3.3

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

3.0

5.0 out of 5 stars

By Scott

Maryland Hts, MO

April 4, 2014

He was very friendly and knowledgeable.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Creve Coeur, MO

March 18, 2014

The person that worked with me was so thorough and I believe his name was Derrick. I came in last minute and recieved great customer service. I appreciated his time, effort and ensuring that I understood all the info he gave me and that I was satisfied with the unit. I am in the customer service industry and the fact that he even offered me collateral to promote uncle Bobs was super impressive!!! I will for sure pass along the great expierence and thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Pat

Bridgeton, MO

March 9, 2014

(no red asterisk)
I could only go on what I'd heard of others' experiences with various storage companies so I was pleasantly surprised. I was particularly impressed to get a call telling me I hadn't actually locked my unit properly - didn't know they walked the property checking each unit each day. Great service, beyond what I would have expected.

Staff

4.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.9 out of 5 stars

By Pam

Hazelwood, MO

March 3, 2014

Great staff and facility. I'd like to know why a propped open door doesn't send an alert to the office. It's a hazard and dangerous. Also notify all new renters not to block the doorway tothe buildings.

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Lorita

Maryland Heights, MO

February 27, 2014

nice and friendly people at the office

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Steve

Bridgeton, MO

February 27, 2014

Derek and Tim are just super to work with. I have rented here before and it was a pleasure to bring my business back. They are the reason I returned to do business here, along with a superior service. Thanks for keeping great people on board. It makes all the difference.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Veronica

Ballwin, MO

February 27, 2014

I was extremely satisfied with my customer service, the gentleman that helped me was very efficient and explained everything very well. Thanks again!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Patrick

Bridgeton, MO

February 23, 2014

If I ever need a storage unit again, I will go to Uncle Bob's.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Felicia

St. Ann, MO

February 20, 2014

I was a little disappointed bc the unit I got was not one that I could get a free month on.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Gregory

Stafford, VA

January 30, 2014

Tim and Derek have provided superb service! I highly recommend their store to anyone in the St Louis area.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nicole

Brentwood, MO

December 5, 2013

I was completelt happy with everything and tell everyone my great experience.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michalene

Maryland Hghts, MO

December 3, 2013

I know that any question I ask or any help I need that they will help me any way they can.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lynn

Maryland Hts, MO

September 18, 2013

I did not expect such cheerful and knowledgeable managers; Tim especially was so comfortable to deal with and made renting so "do-able without difficulties!" I'm not done moving but don't dread it so much and really like the climate controlled space. I recommend your company and the two locations I experienced to anyone needing rental space (in fact my friend was one of your customers before). Thanks Uncle Bob!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

24 Hour Access

Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Bridgeton

Once it's too cold for an afternoon on the Missouri River, you may find yourself looking for space for all those summer belongings. Uncle Bob's Self Storage provides a variety of storage units with climate controlled options to help keep your valuables safe and secure throughout the year. We offer 24 hour access and sell packaging supplies on site to help make moving your possessions convenient. Find us in Bridgeton on Charles Rock Road, between Fee Fee Road and Highway 70.

Serving the Communities of:

Northwest Plaza, Saint Ann, Hazelwood
63074, 63043, 63134

Have Questions? We can help!

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Send us a message now!