topic Re: Rogers Online Protection on Windows 10? in Internethttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404136#M48200
<P>&nbsp;</P>
<P>Hello,&nbsp;<LI-USER uid="45920"></LI-USER></P>
<P>&nbsp;</P>
<P>Thank you for posting your query in the Community. Such security-related&nbsp;notifications are definitely bothersome. Which version of the Rogers Online Protection are you using?</P>
<P>&nbsp;</P>
<P>The Firewall feature is available with the Premium version. For the Basic version, you have to turn on the Windows Firewall.&nbsp;</P>
<P>&nbsp;</P>
<P>Please keep us posted.</P>
<P>&nbsp;</P>
<P>Cheers,</P>
<P>RogersMoin</P>Sun, 24 Sep 2017 13:02:19 GMTRogersMoin2017-09-24T13:02:19ZRogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/312151#M26746
<P>Will Rogers Online Protection be certified with windows 10 by July</P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<P>***edited labels***</P>
<P>&nbsp;</P>
<P>&nbsp;</P>Thu, 09 Jul 2015 01:47:27 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/312151#M26746TragicallyHip2015-07-09T01:47:27ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/312167#M26759
<P>Hello&nbsp;<LI-USER uid="1453720">﻿</LI-USER>,</P>
<P>&nbsp;</P>
<P>At this time, the Rogers Online Protection is compatible with:&nbsp;</P>
<P>&nbsp;</P>
<UL class="disc">
<LI>Microsoft Windows XP SP3 (32-bit)</LI>
<LI>Microsoft Windows Vista SP2 (32 and 64-bit)</LI>
<LI>Microsoft Windows 7 SP1 (32 and 64-bit)</LI>
<LI>Microsoft Windows 8 (32 and 64-bit)</LI>
</UL>
<P>At this time, we do not have any information regarding compatibility with Windows 10. When the information becomes available, we will be sure to share it with the Community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P>
<P>&nbsp;</P>
<P>Thanks,&nbsp;</P>
<P>RogersHassam&nbsp;</P>Thu, 09 Jul 2015 03:13:14 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/312167#M26759RogersHassam2015-07-09T03:13:14ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/312259#M26806
<P>Not sure if my comment is relevant, but Rogers Online Protection used to be a Norton product. If this is still the case, Norton has released a statement that it will be compatible with Windows 10 at launch date, which is July 30.</P>Fri, 10 Jul 2015 12:40:43 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/312259#M26806jimboden2015-07-10T12:40:43ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/312303#M26820
<P>You sound like me. The last time I used ROP, it was provided by Norton. It has not been provided by Norton for years now, though I cannot say who provides it now.&nbsp;</P>Fri, 10 Jul 2015 22:51:57 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/312303#M26820JohhnyRockets2015-07-10T22:51:57ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/312392#M26863
<P>Thank you <LI-USER uid="573180">﻿</LI-USER>&nbsp;and <LI-USER uid="1251931">﻿</LI-USER>&nbsp;for your participation in the Community. Just so you know the engine running behind ROP is provided by Bitdefender.</P>
<P>&nbsp;</P>
<P>Cheers,</P>
<P>RogersMoin</P>Sun, 12 Jul 2015 19:33:20 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/312392#M26863RogersMoin2015-07-12T19:33:20ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/314335#M27334
<P>Hi Community,</P>
<P>&nbsp;</P>
<P><SPAN style="line-height: 20px;">Below is an update on the release of windows 10 and its compatibility with Rogers Online Protection (ROP).</SPAN></P>
<P>&nbsp;</P>
<P><STRONG>Microsoft’s release of Windows 10</STRONG></P>
<P>&nbsp;</P>
<P><STRONG>Is Rogers Online Protection compatible with Windows 10?</STRONG></P>
<P>Microsoft’s Windows 10 release introduces significant changes to the operating system and special requirements for security software certification. This has made the current version of Rogers Online Protection incompatible.</P>
<P>&nbsp;</P>
<P><STRONG>Will Rogers be releasing a version that is compatible with Windows 10?</STRONG></P>
<P>We are working with our security software provider to release a version that will be fully compatible with Windows 10 and certified by Microsoft, as soon as possible.</P>
<P>&nbsp;</P>
<P><STRONG>Is the Rogers TechXpert dashboard compatible with Windows 10?</STRONG></P>
<P>Yes, the Rogers TechXpert dashboard is compatible with Windows 10. It can be downloaded from rogers.com/techxpert.</P>
<P>&nbsp;</P>
<P><STRONG>How will customers know when the new version of Rogers Online Protection is available?</STRONG></P>
<P>We will message users of the release of a compatible version through the Rogers TechXpert dashboard.</P>
<P>&nbsp;</P>
<P><STRONG>What operating systems does the current version of Rogers Online Protection support?</STRONG></P>
<P>The current version of Rogers Online Protection works on Microsoft Windows XP SP3 (32-bit), Microsoft Windows Vista SP2 (32 and 64-bit), Microsoft Windows 7 SP1 (32 and 64-bit), and Microsoft Windows 8.x (32 and 64-bit).</P>
<P>&nbsp;</P>
<P><STRONG>How can customers protect themselves when they upgrade to Windows 10?</STRONG></P>
<P>We recommend that customers maintain the following default settings/applications in their Windows 10 install:</P>
<UL>
<LI>Microsoft’s Windows Defender with real time protection enabled</LI>
<LI>Windows firewall enabled</LI>
<LI>Automatic updates turned on</LI>
<LI>Keep and/or install the Techxpert Dashboard to be notified when a compatible version of Rogers Online Protection is available</LI>
</UL>
<P>&nbsp;</P>
<P><STRONG>Will the Cisco Connect software work with Windows 10?</STRONG></P>
<P>Yes, Cisco Connect should work with Microsoft Windows 10.</P>
<P>&nbsp;</P>Thu, 30 Jul 2015 19:11:14 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/314335#M27334RogersStrick2015-07-30T19:11:14ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/315579#M27441
<P>Thank You. I look forward to the new protection software.</P>Mon, 10 Aug 2015 19:35:35 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/315579#M27441ian_sheppard2015-08-10T19:35:35ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/315586#M27442
<P><LI-USER uid="1534422">﻿</LI-USER></P><P>In addition to the suggestions from&nbsp;<LI-USER uid="1367827">﻿</LI-USER>&nbsp;above, you might want to consider downloading Microsoft Security Essentials. It is a free program from Microsoft and if you search these forums, you will find that many Rogers customers actually prefer this to ROP.</P>Mon, 10 Aug 2015 20:30:59 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/315586#M27442JohhnyRockets2015-08-10T20:30:59ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/315588#M27444
thanks. Too bad Rogers didn't know Windows 10 was coming. Guess they missed the memo, unlike all of the other AV companies out there.... Think I'll switch back to Norton, or one of the others.Mon, 10 Aug 2015 20:38:51 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/315588#M27444TragicallyHip2015-08-10T20:38:51ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/315606#M27449
<P>Windows 10 actually comes with Microsoft Security Essentials and windows defender built in.<BR /><BR />My experience in the past, MSE was catching more than Norton, etc anyways <span class="lia-unicode-emoji" title=":face_with_tongue:">😛</span></P>Mon, 10 Aug 2015 23:11:06 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/315606#M27449Gdkitty2015-08-10T23:11:06ZRe: Rogers Online Protection on Windows 10https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/317903#M27900
<P>So I just installed Windows 10, everthign ran smoothly even Rogers Online Protection. As soon as Rogers required an update to my computer it stopped working and sais Your Rogers Online Protection License Key has expired. I wasn't event able to renew it or buy a new one so I contact tech support Live Chat and they came to the conclusion that I did not require to renew the license but that Rogers Online Protection does not work with Windows 10 and was advised to use Windows 10 online protection until Rogers will notify me that their software will work with Windows 10. Until than I am stuck with Windows defender and using Windows firewall which the Rogers technician advised me that Rogers Online Protection is more secure.&nbsp;</P>
<P>&nbsp;</P>
<P>My question to the forum is that very same thing, does anyone know if Rogers Online Protection is more secure than Windows Firewall combined with Windows Defender?</P>
<P>&nbsp;</P>
<P>I would like to know your opinions as I am still paying into this service with Rogers even when I am not longer protected by them. I am just waiting for them to notify me now.</P>
<P>&nbsp;</P>
<P>&nbsp;</P>Wed, 26 Aug 2015 15:58:34 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/317903#M27900ArmoredNight2015-08-26T15:58:34ZRe: Rogers Online Protection on Windows 10https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/317954#M27914
<P>According to&nbsp;<LI-USER uid="370175">﻿</LI-USER>, (message 10 above) Windows 10 also comes with Microsoft Security Essentials and there are many posts on various threads here that would recommend MSE over ROP. Since I do not have Windows 10, I cannot say for sure, but I do know it can be downloaded for free. &nbsp;I have always been happy with MSE. I am not sure I would take the word of a&nbsp;<SPAN>Rogers technician who advised me that Rogers Online Protection is more secure.</SPAN></P>Wed, 26 Aug 2015 19:58:05 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/317954#M27914JohhnyRockets2015-08-26T19:58:05ZRe: Rogers Online Protection on Windows 10https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/318003#M27939
<P>Well it doesnt come with MSE.. but&nbsp;its a built in DEFENDER.. but has the MSE and DEFENDER stuff all in one in it.<BR /><BR />Been running that here so far with no issues.. but i also run malwarebytes regularily as well.</P>
<P>&nbsp;</P>
<P>But there are many other 3rd party options as well to use which will work with windows 10</P>Thu, 27 Aug 2015 01:38:27 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/318003#M27939Gdkitty2015-08-27T01:38:27ZRe: Rogers Online Protection on Windows 10https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/333675#M29702
<P>Why is ROP not compatible with Windows 10?</P>Mon, 23 Nov 2015 15:55:55 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/333675#M29702akinfilani2015-11-23T15:55:55ZRe: Rogers Online Protection on Windows 10https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/333718#M29706
<P><LI-USER uid="1479678">﻿</LI-USER></P>
<P>&nbsp;</P>
<P>Windows 10 introduces some big changes to Windows, including special requirements for security software certification. This has made the current version of Rogers Online Protection incompatible. We are working to release a version that will be fully compatible with Windows 10 and certified by Microsoft. We’ll release it as soon as it’s ready.&nbsp;</P>
<P>&nbsp;</P>
<P>Thanks,</P>
<P>RogersMay</P>Mon, 23 Nov 2015 20:28:39 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/333718#M29706RogersMay2015-11-23T20:28:39ZRe: Rogers Online Protection on Windows 10https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/334159#M29772
<P>Today is November 27, 2015.</P>
<P>&nbsp;</P>
<P>After installing Windows 10 on my PC in July and then finding out that ROP was not compatible with Windows 10, I uninstalled ROP and Techexpert based on numerous calls/recommendations to the Techies at Rogers.</P>
<P>&nbsp;</P>
<P>When will ROP be released by Rogers that is Windows 10 compatible.</P>Sat, 28 Nov 2015 01:27:20 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/334159#M29772uubeyer2015-11-28T01:27:20ZRe: Rogers Online Protection on Windows 10https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/334924#M29879
<P>Today is December 5, 2015.</P><P>&nbsp;</P><P>I just got off a chat call with a Rogers Agent and was informed that ROP is still not available for release.</P><P>&nbsp;</P><P>I am amazed that ROP is still not released. Win10 release was certainly no surprise to anyone. Just a thought. I guess I must wait patiently.</P>Sat, 05 Dec 2015 13:17:15 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/334924#M29879uubeyer2015-12-05T13:17:15ZRe: Rogers Online Protection on Windows 10https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/334934#M29880
<P>Hello&nbsp;<LI-USER uid="1596925">﻿</LI-USER>,</P><P>I strongly recommend you install the free versions of Avast or AVG anti-virus, if you have not already. The AV protection included with Windows 10 is&nbsp;good, but these solutions are better. Haven't&nbsp;had a bug infect my PC in more than 8 years, and I download (for work) like a madman.&nbsp;</P>Sat, 05 Dec 2015 17:00:36 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/334934#M29880robindp2015-12-05T17:00:36ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/336864#M30173
<P><SPAN>Will Rogers Online Protection ever be certified with windows 10?</SPAN></P>Wed, 23 Dec 2015 18:53:01 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/336864#M30173ArmoredNight2015-12-23T18:53:01ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/337003#M30190
<P><LI-USER uid="390397">﻿</LI-USER></P>
<P>&nbsp;</P>
<P>Yes! We are working to release a version that will be fully compatible with Windows 10 and certified by Microsoft.</P>
<P>We’re always working to make sure we can offer premium security software to you, but sometimes new operating systems introduce features that require major changes to our software.</P>
<P>We’ll release it as soon as it’s ready.</P>
<P>&nbsp;</P>
<P>Thanks,</P>
<P>RogersMay</P>Fri, 25 Dec 2015 02:32:13 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/337003#M30190RogersMay2015-12-25T02:32:13ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/337019#M30195
<P>But it was released months ago now and still nothing. It's not like Rogers built their own AV software -they are using someone elses engine and wrapping it with rogers logo's, etc. &nbsp; &nbsp;It does not take this long to certify software.</P><P>&nbsp;</P><P>Perhaps no one told Rogers windows 10 was coming.... &nbsp; &nbsp;Though it was the same thing with previous OS releases.&nbsp;</P><P>&nbsp;</P><P>I've moved on to another vendor. &nbsp;Not waiting for Rogers any longer.</P>Fri, 25 Dec 2015 14:29:48 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/337019#M30195TragicallyHip2015-12-25T14:29:48ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/339335#M30452
<P>Is Rogers Online Protection fully compatible with Windows 10</P>Thu, 14 Jan 2016 01:15:34 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/339335#M30452sansham2016-01-14T01:15:34ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/339345#M30453
<P>Hi&nbsp;<LI-USER uid="1622520">﻿</LI-USER>,</P>
<P>&nbsp;</P>
<P>Welcome to the Community!&nbsp;</P>
<P>&nbsp;</P>
<P>Rogers Online Protection is currently not compatible with Windows 10.&nbsp;</P>
<P>&nbsp;</P>
<P>Thanks,&nbsp;</P>
<P>RogersHassam&nbsp;</P>Thu, 14 Jan 2016 02:35:10 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/339345#M30453RogersHassam2016-01-14T02:35:10ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/341873#M30874
<P>Since I updated to Windows 10, and found ROP incompatible, I have tried to reactivate Windows Defender. But it only tells me that it was turned off. How do I turn Windows Defender back on? Thanks.</P>Fri, 29 Jan 2016 19:41:56 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/341873#M30874pooh242016-01-29T19:41:56ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/341880#M30875
<P>i THOUGHT if you go into defender itself (open the defender program) it will give an option to re enable it in there.<BR /><BR />But you MUST make sure all the rogers (or any other) antivirus is 100% uninstalled first (it can prevent defender from starting)</P>Fri, 29 Jan 2016 19:58:58 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/341880#M30875Gdkitty2016-01-29T19:58:58ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/341882#M30876
<P>Maybe the problem is that I still have ROP. In one of the forums, someone said to keep ROP and use Windows Defender in addition to ROP.</P>Fri, 29 Jan 2016 20:05:39 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/341882#M30876pooh242016-01-29T20:05:39ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/341953#M30877
<P>That would be my guess.&nbsp;</P>
<P>&nbsp;</P>
<P>Try removing it.</P>Fri, 29 Jan 2016 23:57:48 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/341953#M30877Gdkitty2016-01-29T23:57:48ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/346452#M31299
<P>I recently joind Rogers but shocked when I came to know that Roger's online protection is not compatible with windows 10. &nbsp;Does anyone know if it will be compatible any time soon ?</P>Sat, 20 Feb 2016 13:28:15 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/346452#M31299Wbaig2016-02-20T13:28:15ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/346466#M31300
<P>I uninstalled ROP and was finally able to reactivate Windows Defender. Will b using Windows Defender until ROP becomes compatible with Windows 10.</P>Sat, 20 Feb 2016 13:45:46 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/346466#M31300pooh242016-02-20T13:45:46ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/346496#M31301
<P>Truthfully in the end?&nbsp;<BR /><BR />This comming from an IT professional whos job it is to manage 200+ computer systems at an office, the security, etc on all of them..<BR /><BR />That all in all.. Defender will do a BETTER job that the Rogers protection.</P>Sat, 20 Feb 2016 16:49:31 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/346496#M31301Gdkitty2016-02-20T16:49:31ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/347681#M31464
<P>Just wondering why Rogers online protection which is part of a service I pay for each month is not compatible with my Windows 10 device? When will this be corrected? Why has&nbsp;it not been corrected already consideringthat&nbsp;this has been a topic for many months?</P><P>&nbsp;</P><P>This is just one more excample of the poor coustomer service that is driving me away from Rogers rapidly.</P><P>&nbsp;</P>Sat, 27 Feb 2016 16:49:59 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/347681#M31464hanslip2016-02-27T16:49:59ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/347721#M31466
<P>Hello&nbsp;<LI-USER uid="1644197">﻿</LI-USER>,</P><P>I stopped using Rogers Online Protection a while&nbsp;ago - try Avast free edition which you can download&nbsp;from:&nbsp;<A href="https://www.avast.com" target="_blank">https://www.avast.com/</A></P><P>&nbsp;</P><P>The software is totally free, and works on Windows 10.&nbsp;</P>Sat, 27 Feb 2016 19:01:57 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/347721#M31466robindp2016-02-27T19:01:57ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/352512#M32164
<P>Is there an update as to when Rogers Online Protection will be supported on the Windows 10 platform? Bitdefender already supports Windows 10, so what's the hold up?</P>Fri, 08 Apr 2016 16:44:08 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/352512#M32164Dan2082016-04-08T16:44:08ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/362933#M35079
<P>&nbsp;</P>
<P>Hello, Community!</P>
<P>&nbsp;</P>
<P>Update - Rogers Online Protection 10 is available as of May 04, 2016 for <STRONG><A href="http://www.rogers.com/web/Rogers.portal?_nfpb=true&amp;_pageLabel=ROP_LANDING&amp;asc_refid=protect" target="_blank">download</A></STRONG>, this latest version supports&nbsp;<SPAN>32 and 64-bit versions of Microsoft Windows 7, 8.x, and 10.</SPAN></P>
<P>&nbsp;</P>
<P><SPAN>Cheers,</SPAN></P>
<P><SPAN>RogersMoin</SPAN></P>Thu, 18 Aug 2016 12:56:04 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/362933#M35079RogersMoin2016-08-18T12:56:04ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/380294#M39103
<P>HI ,</P><P>I am getting the following error whenever I ry to download the Online protection .</P><P>(Since October 2016)</P><P>"We were unable to complete your transaction at this time. Please call 1-888-ROGERS1 to order the service"</P><P>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; I have logged the case with rogers couple of times since Nov16 and again in Dec16.The tech support has also taken my PC on remote but could not resolve the issue.I have tried to download the ROP through various explorers like chrome, IE(11) , Mozilla&nbsp;, safari but no sucess.</P><P>My OS is Windows10 Pro&nbsp;*64 bits.I was a bell customer before I moved to rogers in OCT16.Bell online protections&nbsp;was working very well on the same Laptop.Seems like rogesr is not bothered&nbsp;about its customers and I am really thinking to get back to bell now.Fortunately I am not on contract.</P><P>Giving a last try on this protal now before I call bell now.</P><P>Many thanks in advance&nbsp;to all who can help.</P><P>&nbsp;&nbsp;</P>Mon, 02 Jan 2017 06:33:51 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/380294#M39103AnishKapoor2017-01-02T06:33:51ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/380416#M39158
<P>&nbsp;</P>
<P>Hello,&nbsp;<LI-USER uid="1772201"></LI-USER></P>
<P>&nbsp;</P>
<P>Welcome to the Rogers Community Forums!&nbsp;<img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://rogers.i.lithium.com/i/smilies/16x16_smiley-happy.gif" alt="Smiley Happy" title="Smiley Happy" /></P>
<P>&nbsp;</P>
<P>Thank you for joining and posting your concern in the Community. Is the ROP installation failing on only one PC? Have you uninstalled the other security program? In some cases, when another security program is running the ROP installation may fail.&nbsp;</P>
<P>&nbsp;</P>
<P>Cheers,</P>
<P>RogersMoin</P>Tue, 03 Jan 2017 15:40:39 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/380416#M39158RogersMoin2017-01-03T15:40:39ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/380440#M39181
<P>Hi Moin,</P><P>I have 2 devices only and it is failing on both.No other security programs are installed .</P><P>&nbsp;</P><P>Regards</P><P>Anish</P><P>&nbsp;</P>Tue, 03 Jan 2017 18:11:04 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/380440#M39181AnishKapoor2017-01-03T18:11:04ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/380535#M39230
<P>&nbsp;</P>
<P>Hello,&nbsp;<LI-USER uid="1772201"></LI-USER></P>
<P>&nbsp;</P>
<P>Do you have your Internet account (12 digits) linked with your MyRogers profile? We can look into your account, please send us a private message at&nbsp;<SPAN><A href="https://communityforums.rogers.com/t5/forums/replypage/board-id/Getting_connected/message-id/33203" target="_blank">@CommunityHelps</A></SPAN>.&nbsp;Our private messaging system is explained in&nbsp;this&nbsp;<SPAN><A href="https://communityforums.rogers.com/t5/blogs/blogarticlepage/blog-id/CommunityBlog/article-id/535" target="_blank"><STRONG>blog</STRONG></A></SPAN><STRONG>.</STRONG></P>
<P>&nbsp;</P>
<P>In the meanwhile we find a solution to have the ROP installed on your PCs I suggest to explore other free options available&nbsp;and install a security program.&nbsp;</P>
<P>&nbsp;</P>
<P>Cheers,</P>
<P>RogersMoin</P>Wed, 04 Jan 2017 14:44:02 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/380535#M39230RogersMoin2017-01-04T14:44:02ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/393275#M44921
<P>I just updated my PC to the Windows 10 Creators Update via the Update Assistant and upon bootup I saw that my Rogers Online Protection did not work because of a service called "vsserv.exe" did not stay running which did not allow Rogers Online Protection to work. I tried to manually start the service but it only stopped itself a few seconds after. I rolled-back my version of Windows to get ROP working again. Will there be an update that will fix this soon?</P>Sat, 22 Apr 2017 21:25:31 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/393275#M44921chrism222017-04-22T21:25:31ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/393278#M44922
<P>You may find this with any protection software, other than the built in Windows stuff.</P>
<P>&nbsp;</P>
<P>when they first came out with Windows 10, Norton didn't run on it and you would think they would get it right with one of the major providers.</P>
<P>Rogers, unless they operate as a beta and windows partner in the development of updates for Windows, won't be on Microsoft's radar when testing.</P>
<P>&nbsp;</P>
<P>And as I have always said, I avoid new OS technology until it has been around for about a year. Until most of the bugs in the wild have been dealt with. &nbsp;Great that you could roll back.</P>
<P>&nbsp;</P>
<P>Hopefully Rogers will hear you cry and take a look - I am sure that the specs probably don't say they support the new one - in fact a quick search on minimum requirements, they haven't even updated past Windows XP, and still mention Windows 7 and Vista and no macintosh - I think I read elsewhere that they had increased the support to Windows 10. &nbsp;For now, you can stay back on the other, or maybe try some of the other products - there are lots of good free ones out there, can't think of them for the moment.</P>
<P>&nbsp;</P>
<P>Bruce</P>Sat, 22 Apr 2017 21:25:51 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/393278#M44922BS2017-04-22T21:25:51ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/393285#M44924
<BLOCKQUOTE><HR /><LI-USER uid="295778"></LI-USER> wrote:<BR />
<P>I just updated my PC to the Windows 10 Creators Update via the Update Assistant and upon bootup I saw that my Rogers Online Protection did not work because of a service called "vsserv.exe" did not stay running which did not allow Rogers Online Protection to work. I tried to manually start the service but it only stopped itself a few seconds after. I rolled-back my version of Windows to get ROP working again. Will there be an update that will fix this soon?</P>
<HR /></BLOCKQUOTE>
<P>You must install Rogers Online Protection Basic using Rogers Hi-Speed Internet.<BR /> Your PC must meet these minimum requirements:</P>
<DIR><DIR>
<P>Microsoft Windows XP SP3 (32-bit)</P>
<P>Microsoft Windows Vista SP2 (32 and 64-bit)</P>
<P>Microsoft Windows 7 SP1 (32 and 64-bit)</P>
<P>Microsoft Windows 8 (32 and 64-bit)</P>
<P>Microsoft Windows 10 (32 and 64-bit)</P>
<P>1 GHz processor or higher</P>
<P>1 GB of RAM (1.5 GB for Windows Vista, 7 and <span class="lia-unicode-emoji" title=":smiling_face_with_sunglasses:">😎</span></P>
<P>1.8 GB of free hard disk space</P>
<P>Removal of other antivirus software</P>
<P>Microsoft Internet Explorer 7+ or Mozilla Firefox 3.6+</P>
</DIR></DIR>
<P>Not compatible with Apple computers.</P>
<P>&nbsp;</P>
<P>You may try uninstalling the online protection before upgrading Windows, then reinstall afterwards. Even some software such as printer/scanner software may require this method or else old info may get locked into the registry making it almost impossible to get things working again. Windows used to run a&nbsp;capability test for your drivers etc. before upgrading but they don't seem to anymore.</P>
<P>&nbsp;</P>
<P>Brian</P>Sat, 22 Apr 2017 21:44:11 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/393285#M44924borford2017-04-22T21:44:11ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404088#M48180
<P>I seem to have a conflict between the Rogers security software and windows 10.&nbsp; Every time I start the computer I get a "Turn on windows firewall" notification.&nbsp; Anyone know how to deal with this?</P>Sat, 23 Sep 2017 12:41:50 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404088#M48180gregneff2017-09-23T12:41:50ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404136#M48200
<P>&nbsp;</P>
<P>Hello,&nbsp;<LI-USER uid="45920"></LI-USER></P>
<P>&nbsp;</P>
<P>Thank you for posting your query in the Community. Such security-related&nbsp;notifications are definitely bothersome. Which version of the Rogers Online Protection are you using?</P>
<P>&nbsp;</P>
<P>The Firewall feature is available with the Premium version. For the Basic version, you have to turn on the Windows Firewall.&nbsp;</P>
<P>&nbsp;</P>
<P>Please keep us posted.</P>
<P>&nbsp;</P>
<P>Cheers,</P>
<P>RogersMoin</P>Sun, 24 Sep 2017 13:02:19 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404136#M48200RogersMoin2017-09-24T13:02:19ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404137#M48201
<P>I'm using the Basic version.&nbsp; However, I can't turn on the firewall in Windows Firewall, because Windows Firewall says the settings are being managed by Rogers Online Protection Firewall.&nbsp; I can't find anything specifically related to the firewall in the Rogers Online Protection settings.</P>Sun, 24 Sep 2017 13:14:23 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404137#M48201gregneff2017-09-24T13:14:23ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404167#M48208
<BLOCKQUOTE><HR /><LI-USER uid="45920"></LI-USER> wrote:<BR />
<P>I'm using the Basic version.&nbsp; However, I can't turn on the firewall in Windows Firewall, because Windows Firewall says the settings are being managed by Rogers Online Protection Firewall.&nbsp; I can't find anything specifically related to the firewall in the Rogers Online Protection settings.</P>
<HR /></BLOCKQUOTE>
<P>Personally I would uninstall all the Rogers stuff and use the built in/default Windows security apps.&nbsp;</P>
<P>Windows Firewall, Windows Defender, and Smartscreen filter in the EDGE browser.&nbsp;</P>Mon, 25 Sep 2017 00:45:40 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404167#M48208gp-se2017-09-25T00:45:40ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404168#M48209
<P>I will make the case that you remove the Rogers protection software completely.</P><P>&nbsp;</P><P>The basic software is extremely limited, and you are right, it does interfere with the Windows 10 security montitoring.</P><P>&nbsp;</P><P>Security reports are not bothersome, they are critical to our safe practice, and what I see here is an attempt on how to best work with the limitations of the Rogers system.</P><P>&nbsp;</P><P>A bit of history on this software - it has always been behind the curve on the Windows platform, 32 bit, versus 64 bit, late on release of Windows 7 version and Windows 10 versions.</P><P>&nbsp;</P><P>Here are some free suggestions:</P><P>&nbsp;</P><P>Here is a list of free programs - Comodo is an industrial product, but in their belief that the best way to keep the internet safe for their customers is to sell to the commercial and industrial industry, and provide it free to individual users as they want all to have the best security products in place.</P><P>&nbsp;</P><P>Zone alarm is another that has been around for a long time developed by SGR Steve Gibosn Research.&nbsp; It does not have an antivirus because gibson research is focussed on internet attacks - they have paid products too.</P><P>&nbsp;</P><P>I have tried all of the ones on this list over time and all work well.</P><P>&nbsp;</P><P>I personally buy Norton 10 product licences of their security product and get it when it is on sale each year.</P><P>&nbsp;</P><P>My advice - stay away from the Rogers security and it is only the basic version - anything extra costs money, and it has always been known to not play friendly with other products and Windows and for a long time did not run on MAC, or linux.</P><P>&nbsp;</P><P>So rather than trying to get it to work, consider one of the alternative products, or buy one with full complete support where their business is security as number one. Security is not Rogers business and the Kasporosky product that lies under their product is really not a good product from my experience.&nbsp; Just my opinion.</P><P>&nbsp;</P><P>Bruce</P>Mon, 25 Sep 2017 00:52:11 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404168#M48209BS2017-09-25T00:52:11ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404223#M48215
<P>I have uninstalled the Rogers Online Protection software.&nbsp; I'm now using Windows Defender.&nbsp; Thanks for the comments.</P>Mon, 25 Sep 2017 23:20:57 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404223#M48215gregneff2017-09-25T23:20:57ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404229#M48217
<P><LI-USER uid="45920"></LI-USER></P><P>Wise move. ROP is garbage!</P>Tue, 26 Sep 2017 02:47:08 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404229#M48217Dugi2017-09-26T02:47:08ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404364#M48250
<P>Yes, on a basic level, the microsoft tools for security will more than meet most casual users needs.</P><P>&nbsp;</P><P>The free Rogers security is basically antivirus and anti malware only and parental controls.</P><P>No firewall.</P><P>&nbsp;</P><P>For a more complete protection, you will pay for their premium at 4.99 per month which includes your firewall, and a small online backup space of 2 GB.</P><P>&nbsp;</P><P>Microsoft includes defender, plus the microsoft firewall features, family protection features through your microsoft account, and a very robust backup and recovery tool set.</P><P>&nbsp;</P><P>For free, as Microsoft describes it, it all comes at the low, low, price of free.</P><P>&nbsp;</P><P>There are different levels of toolsets for security depending upon which product you have, home, enterprise, or premium.</P><P>&nbsp;</P><P>The Windows club at&nbsp;<A href="http://www.thewindowsclub.com/free-security-tools-microsoft" target="_blank">http://www.thewindowsclub.com/free-security-tools-microsoft</A> provides you details on all the tools available both within the product and via download.&nbsp; It has become quite robust as they have developed most of these tools originally at the enterprise server level to ensure security built into their products after years of having a bad rep for security.</P><P>&nbsp;</P><P>In addition to your defender, look at reading up on how to best set up the Windows firewall to provide you a rule based software firewall on your device, and parental controls if you are interested are available via your windows account that you had to set up when registering Windows 10.</P><P>&nbsp;</P><P>The other nice thing is that their antivirus product can run off line for extended periods of time, protecting your from virus from a USB device, or other device on your network, when not connected to Internet.</P><P>&nbsp;</P><P>With the Rogers product, you have to be connected to the Rogers home network router at least once per month if I recall, or it deactivates.&nbsp; We originally dumped it years ago when my daughter went to work on a school placement in Chicago for 4 months and her protection shut down, so we completely dumped it then.</P><P>&nbsp;</P><P>I personally use Norton Security with Backup 10 user for my family and all devices - huge feature set on it.&nbsp; It is a one year or two year subscription model, but I just pick up a new one each year at Staples or elsewhere and Norton Canada often has deals for renewals too.&nbsp; You always have the most recent product as long as your subscription is active.</P><P>&nbsp;</P><P>But many alternatives out there - glad we could guide you on your decision and complement you on your decision to just dump the Rogers based product, which I think in reading is BitDefender - nothing wrong with the product in general, but it started as an antivirus tool, not a firewall and advanced feature set too, but the non Rogers version of it supposedly has improved over the years.</P><P>&nbsp;</P><P>Roger's competitor uses McAfee as their product to customers.&nbsp; In general, my feeling is that telecoms should stay out tof the business of providing security products - it is not their business and now that they only provide a very basic tool and charge for the more advanced full featured set, it becomes just another money maker, so if you have to pay, why not just shop around and see what else is out there.</P><P>&nbsp;</P><P>As always, a very insightful and important discussion.</P><P>&nbsp;</P><P>Bruce</P>Thu, 28 Sep 2017 05:52:38 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404364#M48250BS2017-09-28T05:52:38ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404375#M48252
<P>Bruce,</P><P>&nbsp;</P><P>Thanks for the detailed reply.&nbsp; I'll explore the security tools link you provided.</P>Thu, 28 Sep 2017 10:16:38 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/404375#M48252gregneff2017-09-28T10:16:38ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/425178#M53141
<P><U><STRONG>Rogers Online Protection Sideloading with Windows Defender</STRONG></U></P>
<P>&nbsp;</P>
<P>Usually when Rogers Online Protection is installed and running correctly, most features of Windows Defender will stop running so that the other antivirus installed can run without any problems or interruptions. This no longer happens after updating to the latest version of Windows (April 2018 Update). Instead, when I install Rogers Online Protection, at first it overrides Windows Defender fine. But after the required restart, Windows no longer identifies ROP as an active antivirus, even though it is on and running. This results in ROP and Windows Defender running at the same time, making it hard to use one antivirus for everything. I just wanted to know if Rogers has a fix for this or is planning an update soon, as I have been experiencing this for more than a month now as I thought the program would be updated.</P>Thu, 05 Jul 2018 15:01:26 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/425178#M53141chrism222018-07-05T15:01:26ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/425232#M53144
<P>Hello <LI-USER uid="295778"></LI-USER>!</P>
<P>&nbsp;</P>
<P>This sounds like it may be an issue with Windows Action Centre since it overrides at first but then doesn't kick in after the restart. From previous experience, this isn't a completely uncommon issue with Windows. In the past when I've seen this, there's a delay or lag in recognizing your antivirus. If you wait 5-10 minutes after the restart, does it kick in then?</P>
<P>&nbsp;</P>
<P>If not, have you tried reaching out to Microsoft to see if they have any suggestions? You can always disable Windows Defender manually to avoid conflicts.</P>
<P>&nbsp;</P>
<P>Regards,</P>
<P>RogersCorey</P>Fri, 06 Jul 2018 13:56:52 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/425232#M53144RogersCorey2018-07-06T13:56:52ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/459804#M60281
<P>Does Rogers Online Protection still exist in 2020 for Ignite customers?</P>
<P>Is it compatible with Windows 10?</P>
<P>&nbsp;</P>
<P>If it does still exist, is there any information on the company that provides this and the quality of the service?</P>
<P>&nbsp;</P>
<P>Thank you.</P>
<P>&nbsp;</P>Mon, 06 Apr 2020 02:25:41 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/459804#M60281chomyn2020-04-06T02:25:41ZRe: Rogers Online Protection on Windows 10?https://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/459842#M60306
<P>Hello, <LI-USER uid="763703" login="chomyn"></LI-USER>.</P>
<P>&nbsp;</P>
<P>Thank you for your query, the Rogers Online Protection is compatible with Windows 10. However, it is not compatible with your Ignite TV services. A wide variety of anti-virus software is available in the market, and you can choose an option to suit your specific needs. Thank you for understanding!<BR />
&nbsp;&nbsp;<BR />
Cheers,<BR />
RogersMoin</P>Mon, 06 Apr 2020 23:51:48 GMThttps://communityforums.rogers.com/t5/Internet/Rogers-Online-Protection-on-Windows-10/m-p/459842#M60306RogersMoin2020-04-06T23:51:48Z