Downloading Stories

First off, if you use our new Mobile Companion App, you don't need to download your Stories! You can find the mobile app in the App Store or Play store by searching "Lumen5".

In the companion app, your published vertical videos will automatically show. Any drafts or non-vertical formats will not. This guide walks you through it.

If you don't want to use the mobile app, you can follow the steps below for transferring to your mobile device:

The first step to downloading your Instagram Story is to publish it!

We will automatically download your video to the Downloads folder on your computer once it's ready.

If you navigate away, you can still download the Story from the Dashboard.

If you created a video with an IGTV or Vertical format, you'll receive a single MP4 file. However, if you created a Story format video, you'll instead receive a ZIP file. Opening this file will reveal separate videos, one for each scene in your story.

What do I do next?

Instagram, Facebook and WhatsApp don't support posting to Stories from a desktop computer. The next step is to transfer your story to your phone to post on Instagram. We have handy guides for how to transfer Stories to your phone, both for Mac and PC!

Why did I get a zip file with multiple videos?

Viewers of Stories on Facebook, Instagram, and elsewhere, expect to be able to tap between scenes.

When you choose a Story format, we will publish each scene as a separate video, so that you can create an Instagram or Facebook Story made up of multiple scenes. That will allow viewers to tap between scenes in your story at their own pace.