FAQs

GENERAL FAQ’s

Will all of your teas do as you say?

All of our tea blends contain ingredients that have been used in Chinese herbal medicine for centuries and each ingredient has been found to have certain benefits for the body. Our Qualified Chinese medical practitioners have joined ingredients that work harmoniously together to assist your body to get the most out of each of the blends. We are sure once you try our tea you will agree.

Are your teas gluten free?

All of our teas are Gluten Free EXCEPT for RelaxaTion as it contains a tiny amount of Malt.

Can I drink your tea while pregnant or breastfeeding?

We would encourage pregnant or breastfeeding women to drink our FerTilitea as it contains ingredients to assist the wellbeing of you and your unborn child. We would avoid however the weighT loss tea as your body needs to grow as the baby grows. We would also suggest avoiding skin Tone and relaxation as they contain small amounts of liquorice root.

Do your teas contain caffeine?

No, none of our teas contain caffeine.

Can men benefit from your teas?

Yes, although maybe not so much from the fertiliTea! Keep an eye on the site, we will soon be introducing a blend purely for men!

WEIGHT LOSS FAQ’s

I’ve read about the risks of other weight loss teas, is yours safe?

Yes our weigh loss blend is 100% safe, we stand by it! Yes most of our competitors are selling a ‘quick fix’ weight loss program using detoxing or colon cleansing teas. Most customers after using these notice that they put the weight back on due to losing it too fast and not in a safe way. We don’t, and never will, sell detoxing or colon cleansing teas.

Will the weight loss tea really help me to lose weight?

The short answer is, yes. However, weight loss is never a quick fix by using fad diet or detoxing. Most women who try this end up putting the weight back on. Weight loss must be done the right way by having a healthy diet and exercise. Our tea however can certainly assist in giving your body the kick start it needs and then ongoing assistance along your weight loss journey!

Does your weight loss tea affect the contraceptive pill?

No, unlike our competitors who sell a ‘detox’ or ‘colon cleansing tea’ (which will stop the effects of the pill), our weight loss tea is designed to help you lose weight the right way, safely.

Can I exercise while on your weight loss tea?

Daily exercise should always form part of a healthy lifestyle. We would encourage you to exercise while on our Weight Loss tea. With that being said, you don’t need to be in the gym for 3 hours a day or running marathons! Just 30 minutes a day of light exercise is all you need. Trust us, your body will thank you for it, you’ll be amazed and how great you will feel! Check out our exercise plan in the Healthy Lyf section to find out more.

What foods should I be eating to assist my weight loss?

With all of the 100’s of weight loss diets and fads out there, weight loss is actually quite simple. Put less calories into your body each day that it uses. That’s the simple answer. Now there is a little more to it of course, you need to be eating the right foods and ideally have 5-6 small meals per day to boost your metabolism. Having our Weight Loss tea twice a day can definitely assist with the metabolism boost as well as burning fat. For more advice on what to eat, visit our Eating Plan page in the Healthy Lyf section.

Does your Weight Loss tea contain Senna?

No, none of them do. Be wary of any tea containing Senna. It is a natural laxative that has been known to cause severe cramping and stomach pains in some people. Again, we are VERY against detoxing or colon cleansing teas or any ingredients or products relating to this. Our goal is to give your body the best and safest ingredients we can so you enjoy our teas, not become ill from them.

DELIVERY FAQ’s

What countries do you ship to?

We will ship to most countries worldwide, except those currently affected by war. If you do not see your country listed, please send us an email to discuss how to get our tea to you.

What will my shipping costs be?

This will depend on where you live, however your shipping costs will be calculated automatically based on your location in the checkout area. Also don’t forget, if you spend over AU$55 your delivery is free!

Will I have to pay customs duty on my order?

This will depend on your location but in most cases, no. We suggest if you are unsure to contact your local customs in your country to ask their advice.

How long until my tea will arrive?

This will also depend on your location. Currently all of our tea is shipped from Australia so we can be sure of maintaining the highest quality control standards.

So we can get your tea to you as quickly as possible, once your order is received, we guarantee that it will be dispatched within 24 hours when placed between Sunday to Thursday. Where an order is placed on a Friday or Saturday, it will be dispatched the following Monday.

What if I want to receive my tea faster than normal?

Then we can help! We offer 2 forms of shipping to most countries, normal or express. If you want to receive your tea ASAP, simply choose the express shipping option during the checkout process.