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Application errors:
==================
Error: (12/27/2017 12:26:36 PM) (Source: Application Error) (EventID: 1005) (User: )
Description: Windows cannot access the file C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_33_for_KB3176936~31bf3856ad364e35~amd64~~10.0.1.1.cat for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Host Process for Windows Services because of this error.

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Error: (12/27/2017 12:07:32 PM) (Source: Application Error) (EventID: 1005) (User: )
Description: Windows cannot access the file C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_33_for_KB3176936~31bf3856ad364e35~amd64~~10.0.1.1.cat for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Host Process for Windows Services because of this error.

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Error: (12/27/2017 12:04:01 PM) (Source: Application Error) (EventID: 1005) (User: )
Description: Windows cannot access the file C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_33_for_KB3176936~31bf3856ad364e35~amd64~~10.0.1.1.cat for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Host Process for Windows Services because of this error.

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Error: (12/27/2017 12:00:56 PM) (Source: Application Error) (EventID: 1005) (User: )
Description: Windows cannot access the file C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_33_for_KB3176936~31bf3856ad364e35~amd64~~10.0.1.1.cat for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Host Process for Windows Services because of this error.

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Error: (12/27/2017 12:00:43 PM) (Source: Application Error) (EventID: 1005) (User: )
Description: Windows cannot access the file C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_33_for_KB3176936~31bf3856ad364e35~amd64~~10.0.1.1.cat for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Host Process for Windows Services because of this error.

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.• Please post your final results, good or bad. We like to know! Thank you!

Sorry it took a few days to get back to you again. Yesterday the malware wouldn't download. All completed now, but my computer didn't ask for a reboot after quarantining four threats. Here is the exported report:

execute the file and accept all the windows prompts to authorize the program to run

Notepad will open with a report showing the chkdsk result

copy & paste the log to your reply

Edited by SleepyDude, 30 December 2017 - 01:17 PM.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.• Please post your final results, good or bad. We like to know! Thank you!

Hi... i'm guessing you had a great new year, anyway there was no reply to my last message so i just wondered if everything should be sorted out now with regards malware... thank you very much for your time.

Note: When it ask if you want to checked the volume next time the system restarts answer Yes

Restart the Computer and let the check run during boot.

After this run ListChkdskResult again to get the new log and copy & paste the result to the topic.

Note: The arguments for chkdsk are different from the other run make sure you copy & paste the command above.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.• Please post your final results, good or bad. We like to know! Thank you!

Please run FRST again and wait, let the tool update to the latest version then click on the Scan button

Post the new FRST.txt and Addition.txt log

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.• Please post your final results, good or bad. We like to know! Thank you!

Description: Windows cannot access the file C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_33_for_KB3176936~31bf3856ad364e35~amd64~~10.0.1.1.cat for one of the following reasons:

there is a problem with the network connection, the disk that the file is stored on, or the storage

drivers installed on this computer; or the disk is missing.

Windows closed the program Host Process for Windows Services because of this error.

Description: Windows cannot access the file C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_33_for_KB3176936~31bf3856ad364e35~amd64~~10.0.1.1.cat for one of the following reasons:

there is a problem with the network connection, the disk that the file is stored on, or the storage

drivers installed on this computer; or the disk is missing.

Windows closed the program Host Process for Windows Services because of this error.

Description: Windows cannot access the file C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_33_for_KB3176936~31bf3856ad364e35~amd64~~10.0.1.1.cat for one of the following reasons:

there is a problem with the network connection, the disk that the file is stored on, or the storage

drivers installed on this computer; or the disk is missing.

Windows closed the program Host Process for Windows Services because of this error.

Description: Windows cannot access the file C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_33_for_KB3176936~31bf3856ad364e35~amd64~~10.0.1.1.cat for one of the following reasons:

there is a problem with the network connection, the disk that the file is stored on, or the storage

drivers installed on this computer; or the disk is missing.

Windows closed the program Host Process for Windows Services because of this error.

Description: Windows cannot access the file C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_33_for_KB3176936~31bf3856ad364e35~amd64~~10.0.1.1.cat for one of the following reasons:

there is a problem with the network connection, the disk that the file is stored on, or the storage

drivers installed on this computer; or the disk is missing.

Windows closed the program Host Process for Windows Services because of this error.

Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID

{D63B10C5-BB46-4990-A94F-E40B9D520160}

and APPID

{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}

to the user Sinsuat-PC\Sinsuat SID (S-1-5-21-3712062798-2683279141-1189575495-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Let me know if you have any problem enabling System Restore or get any system error.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.• Please post your final results, good or bad. We like to know! Thank you!

Run FRST/FRST64 and press the Fix button just once and Wait. After the fix the system needs to restart if the tool does not request it please Restart the computer.

The tool will make a log (Fixlog.txt) on the same location as FRST/FRST64 please post it in your next reply.

Restart the Computer

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.• Please post your final results, good or bad. We like to know! Thank you!

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.• Please post your final results, good or bad. We like to know! Thank you!