Amberwood Nursing Home has been operating as a Nursing Home in Exmouth, for over 20 years. Their April, 2013, CQC report, suggests it is one of the very best Care Homes in Exmouth. The home is within a mile of Exmouth train station and is on the main bus route; a stop is outside the home, making it convenient for staff, residents and visitors.

The home has a warm, friendly, relaxed atmosphere and cares for residents in need of nursing, palliative or respite care. Qualified nurses are on duty at all times. The building stands in its own extensive grounds, with a well tended private garden.

Mark, the highly regarded Head Chef, pays particular attention to the personal preferences of every resident. Friends and relatives can join residents for meals, at any time.

Residents are encouraged to be as active and independent as possible, with assistance provided for existing and new hobbies and interests.For more information, please ring Carl Francis, or visit the website.

Bed Vacancies

Current Reviews

8.2 Amberwood Nursing Home has a Review Score of 8.2 (8.183)

The Review Score of 8.2 (maximum of 10) for Amberwood Nursing Home is based on 1 Review/Recommendations in the last 2 years. This Review Score of 8.183 is made up of a Quality Score of 5 Points (maximum of 5) relating to the rating and a Quantity Score of 3.183 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

Click to show a breakdown of the Review Score

The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

The Review Score of 8.183 for Amberwood Nursing Home is based on 1 Reviews/Recommendations in the last 2 years.

The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

The 5 points available are broken down as follows:

3 points for receiving the first Positive Review.

0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

(Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

(For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

The Quantity Score of 3.183 for Amberwood Nursing Home is calculated as follows:

1 Positive Reviews = 3

0.1 x 1 Positive Reviews = 0.100

(1 Positive Reviews ÷ 24 Registered Beds) x 2 =
0.083

Click to view important information about the Reviews, Recommendations & Review Score

The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1).
There are 5 Points available for the total number of positive Recommendations/Reviews submitted
in relation to the number of beds
at the Care Home.

Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

We receive approximately
15% of Reviews/Recommendations through website submission and 85%
of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

We only accept/publish Reviews that are submitted by
a Resident/Service User or their Friends/Family
(cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.

How Likely are the Reviewers to Recommend Amberwood Nursing Home&quest;

Recommendation submitted from a Website Submission by Alx Piranian Piranian
(Granddaughter of Resident/Service User)
on Thursday 8 January 2015.
Recommendation relates to April 2013.

My Nana was a resident at Amberwood for a while. She needed special treatment and also had dementia. Everything about Amberwood is wonderful. From the staff to the facilities to the area. she was a very proud lady who was very fussy about her appearance and surroundings and they respected that and helped wherever they can. I would highly recommend this place and if u eve need to go into a home, I would love this to be the one!!!

How likely would you be to recommend Amberwood Nursing Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Amberwood Nursing Home

This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant
regulatory authority
or the police.

We only accept/publish Reviews that are submitted by
a Resident/Service User or their Friends/Family
(cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

We have zero tolerance for fraudulent reviews, which includes but is not limited to,
an owner or agent of a care home / service
offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that
care home / service and any care homes / services
in the same group.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Amberwood Nursing Home

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Amberwood Nursing Home