So I noticed a decent size (to me) gap between the trim around the gauge cluster (above the left most A/C vent) and the flat piece above the gauge cluster itself (not sure what to call it). This is what I'm talking about:

Now the trim piece going around the gauge cluster and the A/C vent was replaced by the dealership after they scratched up the original getting my 09 radio replaced. I just noticed this the other day. Are clips broken? Is something just misaligned and needs to be adjusted?

I hate taking apart this kind of stuff because I always end up breaking something (clips, tabs, etc).

I know, but my problem is they put in a new radio, fubar'd up some trim pieces. I made them fix that, then they fubar'd up this. It's like an on going process by a bunch of incompetent kids who don't care about their work. If its something I can just do in an hour or something, I'd prefer to go that route. I'm just trying to figure out what I'm getting into before I dig in.

I know, but my problem is they put in a new radio, fubar'd up some trim pieces. I made them fix that, then they fubar'd up this. It's like an on going process by a bunch of incompetent kids who don't care about their work. If its something I can just do in an hour or something, I'd prefer to go that route. I'm just trying to figure out what I'm getting into before I dig in.

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If it wont press right in, hold them accountable for their mistakes. No excuse for that, and they should fix it.

Chances are, they broke a clip or are missing screws. If you do it, and have to go back to the dealer later, they will blame you. You can call Toyota or the DM for the area and complain (Seems to be the only way to get things done right).

Not sure where you are, but if you have another dealer close, try them.

what i do at the stealerships is ask who has worded there the longest and meet the mechanic. then after they work on car/truck and all is good, i request the same person when i drop ti off to work on it. for teh 6 years i owned my 03 MSP, i had only 2 mechanics ever work on the car...so thats what i would do.

So I noticed a decent size (to me) gap between the trim around the gauge cluster (above the left most A/C vent) and the flat piece above the gauge cluster itself (not sure what to call it). This is what I'm talking about:

Now the trim piece going around the gauge cluster and the A/C vent was replaced by the dealership after they scratched up the original getting my 09 radio replaced. I just noticed this the other day. Are clips broken? Is something just misaligned and needs to be adjusted?

I hate taking apart this kind of stuff because I always end up breaking something (clips, tabs, etc).

I can push the piece so it sits flush, but it doesn't stay there.

Any insight would be appreciated.

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My guess is that they removed the silver bezel from around the radio (not necessary if you are just r/r radio) which is "integrated" into the face piece for the guage surround by overlapping lips. Can be fudgy to reinstall neatly. They just re-installed it improperly.