I just checked back a few weeks on this thread and found this post from Shane on August 7.....which was a month ago.

The current E-wallet payout timeframe is 7-14 business days, we are working on bringing this back to what it was previously and I will update this thread as we improve to give you update timeframes..

So a month ago, it was 7-14 days and now a month later its still 7-14 days so obviously they have not made any progress in the past month.

Based on reports by users here, it's actually getting worse not better.

More proof that all these promises by Shane / Rizen etc are just that, promises. None of which appear to be coming true.

The current quoted time frames are 7-14 business days, we had a lot of people getting theirs at the back end of this timeframe but in the last week we have had players getting these at the lower end of this timeframe.

The current quoted time frames are 7-14 business days, we had a lot of people getting theirs at the back end of this timeframe but in the last week we have had players getting these at the lower end of this timeframe.

Ok Shane, I don't know why you would set yourself up for more complaints if you didn't believe what you have said above and what you just posted on the Cashout Issues - Time to Wake Up thread.

Im thinking of starting to play on Lock again, although it appears lots of non usa players having trouble with withdrawing threw to e-wallet? Are there many people using Neteller and how long have you been waiting?
When i previously played i cashed out twice one took about 5 days the other about 10 day.
Why does it take so long to cash out to e-wallet? Poker stars has been instant for me and on party poker it was up to 48 hours.

Is Western Union a withdrawal option for Canadians? Also, I see some people posting that some WU locations didn't want to process some larger amounts. What did you do then? How big of a withdrawal have you guys been doing with WU? Thanks.

oke so i asked support about my neteller withdrawal, first guy was a day ago and second guy was like ten mins ago. ive XXX there names and my email, don't want anyone to lose there job.

Guy 1:

Please wait while we connect you to a support representative.
You are now chatting with 'XXXXX'
XXXXX: Hello and welcome to our Live Chat service. Can you please confirm your email address so we may better assist you?
you: XXXXX @ XXXXX.com
XXXXX: How can I help you today?
you: yes i have a question about my withdrawal, i did it via neteller, and it should take no longer then 48hours
you: i should have goten the money, but still nothing
XXXXX: E-wallet withdrawals can take from 2-7 days. Your cashout will be credited within the following few days. Thanks in advance for your patience.
you: really cause in the pas all my withdrawals took max 48hours sir
XXXXX: 48 hours is the quickest time this can be done however depending on the workload this can take up to 7 days.
you: are you with Jdb services?
XXXXX: This Lock Poker Live chat support.
you: oke but jdb is owned by lock right?
XXXXX: JDB is a third party processor.
you: aha oke, why did the withdrawals for Rest of world players slow down, are USA player getting priority?
XXXXX: Cashout are on a first come first served basis. There is no priority for anyone or any country.
you: mhh oke so i made my withdrawal request on saterday so friday i could see the money?
XXXXX: Yes the funds will be in your account until Friday
you: oke thank you for you're time
you: have a nice day.
XXXXX: Thank you for chatting. Good-bye.

Guy 2:

Please wait while we connect you to a support representative.
Support reps are currently assisting others. Thanks for your patience. A support rep will be with you shortly.
You are now chatting with 'XXXXX'
XXXXX: Hello and welcome to our Live Chat service. Can you please confirm your email address so we may better assist you?
you: XXXXX @ XXXXX.com
XXXXX: How can I help you today?
you: yes i have a question about my withdrawal witch i mad on saterday via Neteller, it has not been credited to my neteller account yet why?
XXXXX: I can see it is still pending it should be credited in the near future
XXXXX: Sorry for the delay
you: lol wat is near future?
you: that is just to fague
you: ewallets should not take so long
XXXXX: Sorry for being so general but it has been delayed bu a few days due to a technical issue and this issue has been resolved and our cashier is working through the backlog
you: oke but a college of yours said by friday?
you: so this is getting really weird never mentioned a ''technical issue''
XXXXX: Yes it will hopefully be processed by this time tomorrow
you: and in the future what will be the timeframe for neteller withdrawals?
XXXXX: It can be up to 72 hours but at weekends it may take longer
you: so now that you have resoleved this technical issue, neteller should only take max of 3 work days?
XXXXX: This would be aour regular timeframe yes
XXXXX: *our
you: oke thank you for the info
you: have a nice day
XXXXX: Thank you for visiting. Please contact us at anytime.
Chat session has ended.

so fist guy says it should be here now, well it's not, second guy says probably Saterday,But he also mentioned a ''technical issue'' that has been resolved,so now Neteller withdrawals will tax a max of 3 workday, i hope it's true, but don't want to get my hopes up.