Return, Exchange and Refund Policy

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30-days of the delivery date of the product.

To be eligible for a return, exchange and/or refund, please make sure that:

The product was purchased in the last 30-days

The product is in its original packaging

The product isn’t used or damaged

Products that do not meet these criteria will not be considered for return.

What about Restocking Fees?

Profile Racing does NOT charge restocking fees for returns of defective products. If you have received the wrong product or some other shipping error, there will be NO restocking fee and NO charge for a return label, provided the item is within our return policy period (30-days from delivery date).

Restocking Fees

You may receive a partial refund to the original form of payment for Non-defective items that are returned within Profile’s return policy period – 90% of the item’s purchase price

Returns received in any of the following conditions may be rejected or may receive a partial refund.

Items not in original condition

Items damaged

Items missing accessories

Items missing the retail box

Items showing obvious misuse not due to Profile’s error.

In the above cases you may receive up to 50% of the item’s purchase price if returned within Profile’s return policy period. Rejected items will be returned at customer’s expense.