I'm trying to test Cyphr before we can use it for our business communications when traveling, i have a Golden Frog account for my VyprVPN. When i try to login to Cyphr it does not accept my credentials.

If i use my email to create a new account it says its already been used.

If i reset my password through the app, i can use my new password to login to my Golden frog account but not Cyphr.

Thank you for contacting our support team regarding your inability to successfully login to Cyphr.

In order for us to address this issue, we must escalate your report to our development team.

We have located your account information through the e-mail address provided at the time of signup to our official forum page. We will use the following e-mail address to supply you with further updates once our development team has addressed your concern.