Privacy Policy

Common Sky - A & N Luftfahrt GmbH is committed to protecting your privacy, and takes its responsibilities regarding the security of customer information very seriously. The following policy explains how we use customer information and how we protect your privacy. 1. Collection and processing of personal data Common Sky requires certain information to allow us to process your flight booking. Common Sky collects the details provided by you, together with information we learn about you from your use of our service and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used. We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about Common Sky products and services or those of other carefully selected companies which we think may be of interest to you. We may contact you by post, email, telephone (including SMS) or fax for these purposes. Your confirmation e-mails (which may include details of flight bookings or other services booked through our websites) may include marketing material which we may feel will be of interest to you from other third parties. Your data may be used for the following purposes: accounting, billing and audit, credit or other payment card verification and screening, immigration and customs control, safety, security and legal purposes, statistical and marketing analysis, systems testing, maintenance and development, customer surveys, customer relations and to help us in any future dealings with you, for example by identifying your requirements and preferences. Please note that there may be instances where it may be necessary for us to communicate with you, for administrative or operational reasons relating for example to advise you of alterations to flights. We may also use and analyse the information that we collect so that we can administer, support, improve and develop our business. The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party. We may also allow access to your information by other third parties who act for us for the purposes set out in this policy or for other purposes approved by you. It is possible that your data may be processed outside of Austria. If you would like to get information about your passenger registration record or any data stored by us, about the data management and data processing entities (if any), or would like to request that your data be changed or deleted, please contact us at the following e-mail address:
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. 2. Site tracking We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site to better meet the needs of visitors to commonsky.eu. This software does not enable us to capture any personally identifying information. 3. Security We apply technical and organizational security measures to protect your data. Our security precautions are continuously updated in line with technological developments. Furthermore, as required by the Austrian Data Protection Acts, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorized access. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you. We will retain your information for a reasonable period or as long as the law requires. 4. Cookies What are cookies? Cookies are small pieces of information that are stored by your browser on your computer's hard drive and can be deleted from your hard drive if you wish. Most web browsers automatically accept cookies, but you can change your browser settings to prevent that. Even without a cookie you can use most of the features on the web site. Our cookies do not contain any personally identifying information. We use cookies to track the preferences of our guests. 5. Your consent In using the Common Sky website, you consent to the collection and use of this information by Common Sky - A & N Luftfahrt GmbH in the ways described above. Please do not hesitate to contact us in case you have any further questions about our Privacy Policy or its implementation.