Expert Articles & Advice

Unless you have someone on staff who can do a Vulcan mind-meld with your customer, odds are you and your potential client will clash about something you thought you had agreed on. When that happens, you’re almost certain to refer to the contract, so the better it is, the greater the likelihood that you’ll avoid problems later.
Dennis Dixon, a builder and consultant based in Flagstaff, Ariz.

Many remodeling companies and custom home builders have a niche. Some companies love the big jobs. Some prefer more modest work.
The one thing that most companies don’t like to deal with are the service jobs, the tiny jobs, that good clients call with.
If you don’t want to deal with service jobs, then don’t do the meat-and-potato projects. Your clients look to you and your company to provide them with solutions to their problems. The fact is you should be happy they feel that way about your company!