Information

We regret the inconvenience caused on account of any delay / damage / pilferage, to your checked-in baggage during your travel with us.

Please note that any delay / damage / pilferage to the checked-in baggage is required to be intimated to a Jet Airways representative before leaving the arrival hall. This allows us to review and ascertain, if the said delay / damage / pilferage has taken place while the baggage was being handled by Jet Airways.

In the event that the same has not been reported before exiting the airport and you wish to raise a claim, we request you to fill the below form accompanied with a scanned copy of your boarding pass and baggage tag. If this issue is pertaining to damaged / pilfered baggage, we will also require a picture of the damaged bag.