Owners Information

Standard Warranty

Your Lacanche comes with a 36 month Warranty from the date of delivery. On completion and return of the Warranty Validation Document, Fourneaux de France Ltd will repair any defects that arise (subject to the provisions listed below) due to faulty materials or workmanship, free of charge during this period.

The product must be correctly installed, commissioned and operated in accordance with the instructions in the User’s Manual. It must be used solely for domestic purposes, and within the boundaries of the United Kingdom. The warranty will be rendered invalid if the product is resold or has been damaged by inexpert repair. Repairs due to the appliance being incorrectly commissioned will not be covered by the warranty.

Your warranty may be extended by purchasing an Extended Warranty from Fourneaux de France Ltd before your original 3 year warranty expires. Various annual services and service packs are available – please contact us on 01202 733 011 (Opt 2) or by our website contact form.