On behalf of the entire staff I would like to apologize that we did not meet your needs as far as the room goes. We all work hard to make sure each and every guest is satisfied, sometimes we are not able to accomplish our goal but we try our best. We are proud of the items we are able to offer to guests even though it is not a 5 star hotel. We hope you change your mind and give us a shot as we are working hard to make it to the level of being considered 5 stars. We hope to see you again soon.
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