Re: Can't request a CLI if you're under 21.

My IT card came yesterday. After activating and talking to a representative in Arizona, I was thrilled by the card improved benefits. They knew who was calling and what account I was calling about without me telling them and talked to me like they knew me since ever lol.

Today, just for the heck of it, I chatted with a CSR to request a CLI and came to report some bad news for us young folks here:

Jason: We do require your account to be open for at least 6 months, and also we do require the Primary Cardmember to be at least 21 before we can submit a limit increase request on the account.Jason: I'm sorry about that since your account does not currently meet at least one of those minimum requirements.Jason: However, we do evaluate your account for a limit increase as part of our regular review process, and once you are 21 you can also request an increase outside of our regular review process.Christian: Since when have this regulation been added?Jason: It was recently within the past few months.Christian: Could you provide me an exact date?Jason: No, since I don't have the exact date, I can't. I am sure it was sometime within the last 1-2 months though.Christian: Since I recently did a product change to the IT card, if I were over 21 years old, would my account be eligible for an increase right now? or would I have to wait 6 months?Jason: If you were over 21, then you would be eligible to request an increase, since your account has been open for over 6 months.

The good news is I'm gonna be 21 next year. Can't wait to close this card when they refuse to give me an increase then.

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