John, in the case you mentioned:
- what were they using to connect the fax to asterisk? (A board, a ???)
- in your experience, did the fax work because of asterisk, or did it
just work? i.e. With the SPA-3102 'directly connected' to unlimitel,
should faxing also have worked, or did asterisk make something happy?
john at netdirect.ca wrote, On 02/19/2010 5:57 PM:
>kwlug-disc-bounces at kwlug.org wrote on 02/19/2010 04:54:17 PM:
>> I know this is off topic, but since there are a few VOIP experts here,
>> I am humbly requesting any advice I can get.
>>>> I am moving into a new house in a couple weeks and was just thrown a
>> curve-ball. I just found out that the Kitchener won't give us an
>> occupancy permit unless we have this direct detect service:
>>http://www.kitchener.ca/city_hall/departments/devtech_services/fire/>> direct_detect/residential_monitoring.html
>>>> Of course, they "say" that it only works with a Bell phone line.
>> Apparently it is just a device that dials out when the smoke alarm goes
>> off. I have convinced them to let me "try" it with my voip ata.
>> I'm going to get DSL service at the house on the first, and our
>> inspection is on the second, so I need this thing to work right away or
>> problems will ensue.
>>>> I'm considering involving my lawyer if this delays our occupancy
>> permit, but I'd like to know if anyone here has used this system with a
>> voip ata? Any chance this will simply work?
>>>>>> note: I'm using a linksys spa-2102 with Acanac and have been using it
>> for over a year, so it's already configured correctly for phone use.
>> It would depend on how the detect-direct data communications is happening.
>> Typically modems and faxes don't work reliably on VoIP systems. The
> modulation requires predictable timing that VoIP can't reliably provide.
> Also I've read that the echo cancellation also effects the signal. I've
> read it's possible to dial a #99 prefix or something like that on some
> ATAs to remove echo can, but I doubt the detect-direct box will know to do
> that.
>> That said, we've had customers use faxes connected to ATAs using an
> Asterisk box on the same LAN fairly reliably. I say "fairly" because they
> did have some problems but we never nailed it down to the VoIP before they
> stopped doing business. I would expect trying to fax over VoIP through the
> Internet would fail reliably.
>> If the communications relies on touch tone signals it should work as long
> as you have the proper DTMF support configured. Some configurations like
> to eat DTMF so careful configuration may be needed.
>> It sucks that you are paying for something that your taxes should already
> be paying for.