How I Landed a Work at Home Job with Convergys

“I heard about this service on GMA and never looked back…it didn’t take long for me to receive callbacks and actually had more than one job to pick from. I’m so thankful that you exist and have recommended you to more than a few friends. Thank you so much…I feel like a commercial, but this is the best thing that could have happened to me. Thank you.”

Work-at-home mom, Shakira W. in Charlotte, North Carolina, sent us this note after she landed a job as a Customer Service Representative. She was kind enough to talk with us in greater detail when we reached out to her. Here is the story behind Shakira’s work-at-home job with Convergys, one of the Featured Employers on the FlexJobs website.

When you started looking for work, did you have a specific type of flexibility in mind or where you open to exploring telecommute, part-time, flexible schedule, or freelance?

When I first started searching for a job, I knew I wanted a call center job as this is where my strength is. However, I knew the challenge would be a set and family-considerate schedule. My wife and I have six children, and quite frankly, someone needed to be home. When I saw FlexJobs on Good Morning America (my fave), I knew this was for me. You all gave away a free trial and I knew I had to jump on this opportunity. I had been looking for a work-at-home job for years but continued to run into scams or jobs that were not of interest to me. FlexJobs actually gave me the option to look at part-time jobs, which also would have been acceptable, as I would have at least been working.

What kind of flexibility does your job provide for you?

I was blessed to receive a full-time, work-at-home job (getting teary just thinking about it) that is not only great for my family but is also with a reputable company. I work as a representative for a client of Convergys. What more could I have asked for? This job affords me the chance to be at home with my children—especially the younger ones—and fix dinner on my lunch break, all while fulfilling my desire to have a job and be confident in knowing that I did it.

Do you have any advice to share with other job seekers?

I did it. I didn’t give up. I kept sending my resume. I kept pushing the button to “apply online” and didn’t get discouraged. You wouldn’t believe that even after I was offered the job there were computer requirements that seemed to be getting in the way of my destiny. This is when perseverance was the difference between getting the job and not. I would tell anyone who is pursuing something to be ready for the obstacles. They are the true test to see if it’s really what you want. You can do it, so keep at it. I am glad I did.

Thank you so much for sharing your experience with us and with our readers! Best of luck in your work-at-home job with Convergys!

About Our FlexJobs Job Seeker Success Stories:

Each week, we hear from many FlexJobs members who have been successfully hired for a flexible job opportunity, and we love to share their success with our readers. Every Friday, we highlight a quick, inspiring job search success story from one of our job seeking members. We hope these stories inspire our current job seekers with the types of flexible jobs available, the variety of industries that are hiring, and perhaps offer some new ideas for career possibilities.