Pleanála: Public Access to Files under The Planning and Development Act 2000 - A Guide To Procedures document on the files including the report of the Board s inspector the Board s direction and the Board s order may be purchased during the hours referred to at 3 above However depending on the amount of copying involved and or the backlog of copying requests it may not always be possible to provide copies at the time of the request In such cases the copies will be forwarded to you as soon as possible at no additional cost The schedule of copying charges is set out in the attached table Copies of documents may only be collected by or posted to you when the copying charge has been paid and in appropriate cases the declaration referred to in question 6 is received The inspector s report Board s direction and Board s order may be viewed and downloaded from the Board s website at www pleanala ie at no cost This self service facility is also available in our Reception area again at no cost 6 How does the Copyright and Related Rights Act affect the purchase of documents The Copyright and Related Rights Act 2000 provides that where material is open for public inspection pursuant to a statutory requirement or is on a statutory register the copyright is not infringed by the copying or making available to the public of that material for the purposes of enabling the material to be inspected at another time or place However the Copyright Act also provides that where material is copied in those circumstances the person granting access to the material should ensure that it bears a mark clearly indicating that it is provided for the purpose of inspection and that no other use may be made of the material without the licence of the copyright holder The Act also requires that the person requesting such material must sign a declaration to the effect that the material is required solely for the purpose of inspection Documents from files which are subject to the Act cannot be released without the signed declaration Such documents would include drawings plans and maps They do not include the Board s decision direction or the inspector s report 7 Is the Board s decision final Yes In accordance with section 50 of the Planning and Development Act 2000 the validity of the Board s decision on a planning appeal cannot be questioned otherwise than by way of application to the High Court for judicial review within 8 weeks commencing on the date on which the decision is given The Court will not reopen the planning merits of the case and leave to apply for a judicial review may not be granted unless the High Court is satisfied that there are substantial grounds for contending that the decision is invalid or ought to be quashed and the person seeking the judicial review has a substantial interest in the matter 8 Can I seek advice from the Board The procedures for inspection and purchase of appeal documents

An Bord Pleanála: Plean-IT Project the future the Plean IT Project In order to ensure that systems are specified to meet our customers needs we undertook a Customer Survey between December 2014 and January 2015 The key outcomes from our Survey are presented in the document available here We would like to sincerely thank respondents to the Customer Survey Your comments and feedback are very important to ensuring that we deliver services and systems to

Pleanála: 2014 2015 Christmas and New Year Arrangements 2014 2015 An tslí a ndéanfaidh tréimhse na Nollag na hAthbhliana difear do thaisceadh achomharc agus nithe eile a bhaineann leis an mBord How the Christmas New Year period affects the lodging of

Customer Charter News and Customer Action Plan published A new Customer Charter and Customer Action Plan was published on the 31st of March by An Bord Pleanála The Charter and Plan detail how An Bord Pleanála aims to provide the highest quality of service to all customers They also detail how comments or complaints on customer service can be made Click the links below to view the new Charter and Plan Customer Charter

Pleanála: www pleanala ie nó is féidir glaoch a chur ar 01 8588100 Maidir le hachomhairc agus nithe eile nach ndéantar de réir forálacha reachtúla measfar iad a bheith neamhbhailí The offices of the Board will be closed from 5 30pm on Tuesday 24th December 2013 to 9 15am on Monday 30th December 2013 and on Wednesday 1st January 2014 Information on time limits and rules for making appeals and other