Consumers are increasingly looking at businesses to offer them better, more accessible ways of communicating with them. And businesses are taking notice; most are available on social media, email, phone – and increasingly more are starting to use live chat on their...

The modern customer expects a speedy response whenever they have a question or an issue with a product or service. One of the best ways businesses can handle this is to use live chat software to make the experience run as smoothly as possible – as well as help you get...