Allow me to introduce you to a company designed to make purchasing your home/business entertainment system not just easy but fun. The company was started with one goal in mind, outstanding customer service. We came from a large, upscale, Florida-based company where we designed/installed home audio/video systems. These systems ranged anywhere from $500.00 to as much as $200,000+. As the company grew, the personal service our customers had become accustom to became harder and harder to provide. This is when we decided to take our 20+ years experience and venture out on our own.
We can design and install the perfect home or commercial entertainment system for you. With our knowledge and expertise in an ever changing industry, we will make sure you have the most up-to-date equipment and make sure it is hooked up properly. When we’re finished, you will be able to sit back and enjoy your system the way it was meant to be.
And of course, we can’t forget our favorite part of the system. One of the things we noticed over the past 20 years was customers loved their customized remote control as much if not more than the system itself. This is where the name “CONTROL FREEKS” came from. There is nothing more frustrating than pushing the wrong button on one of the five remotes cluttering up your coffee table, only to spend the next hour trying to figure out what you did wrong! We have remotes that fit everyone’s needs. From the simple, TV plus a cable/satellite box system, to the full blown, dedicated theater system. We have a control system for you.
Purchasing an entertainment system should be just that, entertaining, not frustrating. And we’ll make sure of it. WE GUARANTEE IT!

Free

In-Home Consultation

Reviews

GMB

We had them install a tv wall bracket for our 50 inch tv. They were very friendly. They mounted the tv, connected the cable, programmed the remote, and checked that the settings were correct. Great job!!! We would definitely recommend them to our friends and family and would call them in the future for any additional project.

-
Patricia
S.
6/6/2019

GMB

This is our 3rd or 4th time working with Control Freeks, and we'll never use anyone else! Chris has done wonders in our commercial space; ran wires, hung ceiling mounted TVs, and hooked up speakers and a receiver amongst other things. He was fast, professional, and came back to help go over apps and how to use our new set up. Could not recommend Chris and Control Freeks more!

-
Jessica
B.
5/17/2019

GMB

-
Samrajya
K.
3/12/2019

GMB

I wanted to have the cabling in my house re-run. Wanted to remove the splitters that had been used in the past, which were resulting in signal loss. From the initial visit through the install, Chris and Mike did an excellent job. They were very professional, Knowledgeable, insightful and friendly. I will definitely use them for future projects and I feel comfortable recommend them to friends.

-
Dave
1/30/2019

GMB

They were great! They were courteous, friendly, efficient and most of all showed up a bit early. I would totally recommend them for the job!

-
Tammy
C.
1/15/2019

GMB

I have had the privilege of working with these guys for the 2nd time around. They are very professional, provide excellent and high quality work in a very timely manner. They installed our first two TVs. This time, they helped move some of our TVs from room to room, helped me with the purchase of a new QLED TV and installed and programmed all our equipment to make sure everything was integrated. A pure classy organization and group of guys. The wall mounted with hiding the wires and everything. Cleaned up very nicely.

-
Aref
R.
12/15/2018

GMB

-
Jocelyn
G.
9/7/2018

GMB

-
Maura
H.
5/25/2018

GMB

Arrived on time - quickly identified the problems and performed a work around to get everything working - all for a reasonable price. I definitely recommend them.

-
Bill
D.
2/20/2018

GMB

Very happy with Control Freeks. I have used them two times and will use them again. Very nice and professional. Thank you!

-
Susan
C.
11/30/2017

GMB

Control Freeks did a great job mounting TVs for me in two rooms. They even helped me move my big old TV to the garage for eventual disposal. Very friendly, helpful and efficient.

-
Linda
L.
11/9/2017

GMB

I've had Chris and his team over to hang 2 TV's, prewire an entertainment system, prewire cable and install the entertainment system for our basement. They did a tremendous job with each task. I'd highly recommend Chris and the Control Freaks Team. In fact, this is the second time I've hired them! They are competitively priced, organized and efficient. Above all, the finished product exceeded my expectations, mostly because of their attention to detail.

-
Joshua
C.
9/19/2017

GMB

Chris was prompt in responding to e-mails, often returning the request via phone call the same day. The crew set up our theater in a timely manner, and we're very pleased with the work. I'm sure we'll be using Control Freaks for our future needs.

-
Phillip
P.
9/12/2017

GMB

-
P
K.
9/8/2017

GMB

Chris and team were fantastic!! Very professional and did great with a hectic environment.

-
J.R.
B.
7/19/2017

GMB

-
Gregg
C.
7/15/2017

GMB

Chris and the Control Freeks team did a wonderful job with the mounting of our TV over our fireplace. Chris did a great job of walking me through options and alternatives for how to install it (which can be complicated over a fireplace) and advised us of the pros and cons of each option. We were scheduled two weeks out and the team arrived promptly upon our scheduled appointment time. They rerouted our FIOS and hung the TV (with wires hidden behind the wall) in just a couple hours. I highly recommend Control Freeks for any audio/visual installations you need in your house!!!

-
Kevin
S.
7/12/2017

GMB

Excellent.

-
Brian
G.
6/9/2017

GMB

Control Freeks know what they are doing. They also communicate clearly in a time sensitive way. There is no doubt you will be pleased by their installation/work.. Absolutely 5 stars. They are cool.

-
Philip
K.
5/19/2017

GMB

I had an upgrade I wanted for an existing home entertainment system, replacing some outdated/broken equipment, but maintaining existing, sufficient and well-functioning equipment. Chris at Control Freeks did not oversell me, provided exactly what I wanted and provided the necessary flexibility as I learned more about new technology to add some nice new functionality. I was very pleased with Control Freeks friendliness, honesty, quality of work and desire to get everything done correctly. I strongly recommend them.

-
Tod
N.
4/11/2017

GMB

-
jason
s.
4/9/2017

GMB

I recently encountered a problem with my home theater system that required professional attention. After a couple of power outages in my area, I had lost all audio, which was routed through my Integra receiver. This continued when I attempted to use my Blu-Ray player, radio, and i-Pod, as well as my 65" Panasonic plasma screen. After trying to schedule a service visit from 3 other home theater companies (to no avail), I stumbled upon a link to the Control Freeks. I wasn't very optimistic at the time, as I had great difficulty even getting a call returned from the other companies that I had called. But these concerns were quickly alleviated when I called Chris Smith. First of all, Chris personally answered my phone call! Imagine my surprise when I encountered a real person instead of a voice-mail! After discussing my issues, we scheduled a service visit within 2 days. On the day of our appointment, Chris arrived early......along with his team, Jason and Mike. They were friendly and professional, and diagnosed my various options within a short period of time. I decided to have a new Yamaha receiver installed, and also took this opportunity to upgrade to a better Universal Remote Control. It only took a couple of days to order and receive the components that I required. On the day that they returned to my home to complete the job, Chris and Jason again arrived early. They had everything up and running within 30 minutes. Over the next couple of days, I discovered a couple of additional functions that I wanted to have programmed into my new remote control. Chris, Jason, and Mike returned within 2 days to "tweak" my remote......and oh yes, they even arrived a bit early again! The final programming of my remote was completed in about 10 minutes. In short......these guys are good, know what they are doing, and they deliver what they promise. In the future, I will never call anyone else except Control Freeks for all of my home entertainment needs......and I would strongly suggest that everyone else do the same. You will not be disappointed!

-
Ben
O.
3/21/2017

GMB

-
Aurelio
B.
2/3/2017

RAB

Knowledgeable, friendly and helpful. Money well spent.

-
Joe
M
8/28/2019

RAB

Simply AWESOME

Easy to work with, prompt responses from initial bid to final install (home theater system with screen - 110", projector, 7 speakers plus subwoofer, and all of the necessary equipment). Also installed 3 other TVs (two 55" and a 65"). Fairly priced, would highly recommend.

-
Vic
C.
8/23/2019

RAB

Friendly, knowledgeable, prompt and professional

It was a simple process to hire Chris and Control Freaks to install 3 TV wall mounts and attach the TVs. They were very friendly, knowledgeable and prompt. I wasn’t sure who to contact, but I made the right decision. They are local and would have my business again, no questions asked, if the need ever arose again.

-
Kraig
T.
8/20/2019

RAB

Professional and high quality service

Control Freeks, LLC team helped us with projector wiring setup and did an amazing job. They are very professional and work with flexible timings. I am satisfied as a customer and giving 5 star rating.

-
Kiran
K.
7/22/2019

RAB

Excellent service

Control showed up on time, were very knowledgeable and friendly. Completed the job in a timely manner. Installed 3 large screen TVs and programmed a remote.

-
Rich
C.
7/12/2019

RAB

We had them install a tv wall bracket for our 50 inch tv. They were very friendly. They mounted the tv, connected the cable, programmed the remote, and checked that the settings were correct. Great job!!! We would definitely recommend them to our friends and family and would call them in the future for any additional project.

-
Lou & Pat
S.
6/6/2019

RAB

Professional and friendly, great install

Yes you met and exceeded our expectations. Up grade to our surround system works like we want it to .You explained how system works, It is going to a little for us to get the hang of the remote. You guys did a great job , you understood our needs, Very nice install,and cleaned up when you were done. Thank you we would be happy to recommend your work to others.Thanks again
Keith

-
Keith
P.
5/21/2019

RAB

They were excellent!

They came on time, were very professional, explained what they were doing, cleaned up and even had time to play with my dog! I would definitely recommend them to my friends and family.

-
Ilene
L.
4/26/2019

RAB

These Guys are TERRIFIC !

I first called Best Buy to install a 65" tv on a wall . The quoted price of $125 seemed fair . The Geek Squad member though told me that there would be an additional charge to program our new tv - increasing the cost to $195 . I was OK with that until he said that since we had plaster walls it would be ANOTHER $95 !!
$300 to mount a tv seemed excessive so I went on line and found " Control Freeks" I entered the info about the job online and in 2 minutes received a call from Chris . They offered to do the job for $135 and their ratings were better than Best Buy ! They installed the TV yesterday and did a FANTASTIC job ! . Not only are they pros who know what they are doing they also are great guys ! HIGHLY RECOMMENDED !! 5 STARS !! Thank you guys ! Russ DeJulio Mt Lebanon PA

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Russell
D.
4/5/2019

RAB

Superb job!

Control Freeks mounted a 65" TV over a stacked stone fireplace in my new home. I was worried about the installation on such an uneven surface but Chris knew exactly what to do and the mounting is perfect!

-
Erica
Y
4/2/2019

RAB

Great service ! Even came out and hung the tv when I got a new one. Highly recommend

-
Jason
F.
3/19/2019

RAB

Control Freaks, Llc just sold us and installed a new wide-screen TV. Chris the owner through the whole process of being the first to follow up with a proposal. The package was put together, make model, bracket, installation, tuning was negotiated in a very professional and friendly way. His price was competitive with the big box stores in the area. Chris stayed in contact as the agreed installation date neared. He arrived at our home exactly on time, an in a no-nonsense way brought the TV in, unboxed it, made a few adjustments on the bracket and installed it in about half an hour. We then sat down on the floor and using the receiver prompts, our remote for the receiver went missing a few years back, set the sound levels to our preferences. The packing materials were packed up, and miscellaneous items picked up and the JOB WAS DONE. It was an impressive, professional operation. I would highly recommend Control Freaks, Llc to anyone wanting to purchase and have installed a wide screen TV.

-
Richmond
V.
3/19/2019

RAB

Quality service at a great price.

Quality service at a great price. The guys mounted my TV and did a great job.
Did a good job of cleaning up. Really only have one very slight negative. The TV doesn’t seem to be quite level. That being said, I couldn’t of done better. I plan on having them install a surround-sound In the next month. I highly recommend them

-
Mark
K.
3/7/2019

RAB

Great customer service, very knowledgeable and friendly

I wanted to have the cabling in my house re-run. Wanted to remove the splitters that had been used in the past, which were resulting in signal loss. From the initial visit through the install, Chris and Mike did an excellent job. They were very professional, Knowledgeable, insightful and friendly. I will definitely use them for future projects and I feel comfortable recommend them to friends.

-
Dave
M.
1/30/2019

RAB

Very professional and reliable company

We were thinking about having our television mounted and decided to contact Control Freeks New Year's Eve in the evening. We were shocked to have received a call back within minutes. The owner talked through the process and quoted a price. We ended up scheduling the installation within the week. The gentlemen who came to our house (at the time they said) could not have been any nicer or more professional. It is so refreshing to have a reliable company who delivers what they say at a reasonable price and are on time. Thank you!

-
Kristin
B.
1/17/2019

RAB

Very knowledgeable and friendly

I needed a passive sound bar connected to receiver, turntable, pre amp, blue ray and they did it with ease. I will always look for their help in the future

-
David
H.
1/3/2019

RAB

Excellent, high quality service in a very timely manner

I have had the privilege of working with these guys for the 2nd time around. They are very professional, provide excellent and high quality work in a very timely manner. They installed our first two TVs. This time, they helped move some of our TVs from room to room, helped me with the purchase of a new QLED TV and installed and programmed all our equipment to make sure everything was integrated. A pure classy organization and group of guys. The wall mounted with hiding the wires and everything. Cleaned up very nicely.

-
Aref
R.
12/15/2018

RAB

Excellent customer service

I am more than an inconvenient customer.. but Chris and mike did a great job even while I was prepping for thanksgiving!!

-
Chad
K.
11/21/2018

RAB

Fantastic

Price was 1/2 of Geeksquad's quote. Installed new TV, mount, surround sound speakers, set it all up above fireplace. Job was harder than probably anticipated, but they were quick, professional, and did a great job. Excellent price.

-
Andy
P.
11/15/2018

RAB

Amazing work!

Control Freeks came in and installed 2 TV’s with wall mounts. One above the fireplace and one in the game room. I wanted all the cables and cable box out of view and they handled it easily. No wires showing. Very clean and quick work. Very Professional and friendly. I would recommended them to anyone!

-
James
D
10/2/2018

RAB

Professional, quick and high quality job

Chris and his team arrived right on time during day of tv wall installation. He was courteous and he and his staff worked quickly, safely and professionally. We have an older model flat screen -that’s much heavier than new ones. But he and his team made it work and mounted it nicely over our gas fireplace without any issue.
I would recommend their tv wall mount installation services to anyone. Will def consider hiring them back if we ever do home audio/theater set-up. Top quality job!

-
Heidi
F.
8/31/2018

RAB

Definitely Recommended

Chris the owner was professional and communicated very well from initial call to confirming appointment the day before work was scheduled. Chris and his crew were professional, very organized and very efficient. The crew also made no assumptions and when appropriate, they made suggestions based on their experience. I would definitely recommend Control Freeks to do any home TV or home theater install. I even had them move an existing TV as well as install a new one.

-
Scott
G.
6/15/2018

RAB

High quality service at a great price

Timely quote, competitive pricing and excellent follow through and service through installation
Would highly recommend this company

-
Micahel
M.
3/27/2018

RAB

A+ Service and Quality. Highly Recommended

***As a skeptic of online reviews, I want to make clear that I asked Control Freeks for a link to review them. They did not ask me to do this.***
Like many, I'm a busy person and sitting down to write an online review is hardly a priority however when you have a great experience with a service provider on consecutive occasions, you know that's special so I wanted to share my experience so others can benefit.
During the past two years, I've had Chris and team come to my house to install tvs in my house and audio in my outdoor living space. The team is talented, friendly, organized, clean and get the job done right. They're also reasonably priced for their services and are considerate of your time and arrive when expected.
If you're thinking of having anything installed related to audio and/or video, do yourself the favor and call these guys. I've had similar services performed in the past (prior to knowing about Control Freeks) and the level of quality and service they offer is in a different league compared to the rest.
My wife and I can't recommend Control Freeks enough. Stop googling and just call them if you want to get the job done right.

-
Brian
B
3/24/2018

RAB

Extremely professional and responsive

We have had Control Freeks install large wall mounted tvs in 4 of our rooms as well as installing Sonos sound bars.
They have been very informative, thorough, and professional each time they have been to my home.
I am so happy we chose them. Can’t go wrong!

-
Tracy
B
3/9/2018

RAB

Professional and Quality work

New to the area and found Control Freeks to install a TV mount through stone fireplace. They provided a solid quote showed up on time, did quality work and were personable. While out at the new home I asked Chris to quote me on theatre install. Chris followed up with me a month or so later and I decided to have it completed. They did an outstanding job! Again, on time, professional, and quality work!

-
Jeremy
M.
2/13/2018

RAB

Prompt and Professional

From the first time I spoke with Chris and the rest of the Control Freeks crew were great to work with. I got a free in-home consultation and a quote was sent to me later that day. After discussing some options, an install date was scheduled. Everything went smoothly. No complaints. The TV looks great and I'm looking forward to using my Sonos Playbar. I'll be calling the Control Freeks for any future projects.

-
A
J
2/6/2018

RAB

Very professional, knowledgeable, and efficient.

I would highly recommend this team! They arrived promptly and were extremely friendly. I had 2 TV's mounted (one above a fireplace), and the end result looks extremely professional. All cords/cable boxes were hidden and the mounts were sturdy. I compared the price with Best Buy and felt that Control Freeks was a better value and more timely in their scheduling.

-
Jack
H.
1/5/2018

RAB

Awesome service!

Nice guys. Were in and our in 20 minutes. Very reasonably priced! Would use again if needed

-
Ashley
E.
1/4/2018

RAB

Fantastic job!

I had someone else hang my TV's and within a day my bedroom TV was coming out of the wall. I called Control Freaks and was thrilled to hear they could come out the same day!. They came in like true professional's, their concern for the TV falling out of the wall was genuine , and was the first thing they did, they removed it. ( when I notified the person who originally hung it , he was too busy to come over :( ) Needless to say, I was impressed with Chris and his team! They did a great job removing and reinstalling the new TV's. I wish I would've hired the professional's first! NO WIRES SHOWING, YEA!

-
Liz
M.
12/24/2017

RAB

PICTURE PERFECT!

"It was like a NASCAR tire change... but with our TV" - said my husband after Control Freeks mounted our flat screen TV in what seemed like just a few minutes! Chris was quick to reply to my request for a quote, he was also friendly and helpful with helping us figure out how to conceal our cable box behind the TV. All in all - the job is picture perfect! I can't believe I procrastinated for as long as I did before hiring Control Freeks to get the job done!

-
Andrea
G.
12/15/2017

RAB

Control Freaks - High quality responsive Television Systems installers!

Chris and his team were responsive and extremely competent. Highly recommend them for any "system" installations! Our home represented a challenging situation and they thoughtfully worked through it! We are thrilled with the outcome.

-
Lori
B.
11/10/2017

RAB

Prompt and Efficient Service

Chris and his team installed two very large screen televisions on the walls of our home. They were punctual and professional, without a moment of hesitation. They came into our home, assessed the situation, offered their recommedations, and went straight to work. They were prompt, efficient and knowledgeable. Truely passionate about the fine art of home theatre!

-
Susan
C
10/3/2017

RAB

A company that takes control

I see why they call there company "Control Freaks" Chris and his team come in and take control and do a professional job no messes everything installed has if is was going in there own house. I would recommend this company to anyone guarantee you will not be disappointed they do everything they quote you. The biggest reason I hired Chris is because he will installed your equipment and believe me there are not allot of companies out there that do this.
If you want a good price and a professional install be sure to give Chris and his team a shot.

-
Rocco
D.
9/17/2017

RAB

The crew was very professional and efficient

-
Peg
K.
9/8/2017

RAB

Control Freaks did a fantastic job!!! We recently had some construction work done in our home and the construction crew left all of our home entertainment wiring a complete mess. We contacted Control Freaks to hook everything up including a complicated surround sound system. The team at Control Freaks were professional, courteous, and efficient. They were able to quickly identify all of the necessary wiring and cables in order to get everything up and running. They also took time to review operating instructions. I would highly recommend Control Freaks!

-
Wendy
H.
8/30/2017

RAB

Control Freeks arrived promptly at scheduled time and immediately set to work. Chris Smith and his team are courteous and professional. In less than half an hour, the team had my TV mounted to the wall and even cleaned up the drywall shavings. I told Chris they worked together like "The A Team." I would not hesitate to hire them again.

-
Peggy
M.
8/18/2017

RAB

Gary P

Chris and his team are professional in every way. We had old antiquated televisions which connected to a surround sound system throughout the house. They were able to evaluate our needs and quickly produce a solution both technically and economically acceptable. Their work was excellent. They were on time and explained every aspect of change the old equipment out and placing the new equipment in. Without reservation I would recommend them to anybody looking to proceed with this process they will be returning to our home to do additional work in the future. They are truly a five start working team

-
Gary P
P.
6/22/2017

RAB

Expertise in modern sound technology and problem solving

I had an old whole-house built in sound system that hadn't worked in years and lacked a surround sound system for my family room. Chris and his team came and diagnosed the problems within 20 minutes, designed a solution and proposed a surround sound system that would work in combination with the whole-house speaker setup. The indtalkstion was speedy and flawless, and the price was right. I highly recommend Control Freeks for your home audio needs.

-
Mikr
M.
6/18/2017

RAB

First Rate

This company knows what they are doing. They communicate with you in a timely fashion and assess your needs well. Most importantly they execute. You will be satisfied with the end result. Absolutely five stars.

-
Philip
K.
5/19/2017

RAB

Great job installing three TVs

Chris and his crew mounted three TVs, one on a stone fire place in a living room, with an existing sound bar. The mounting work was done and cleaned up in about 90 minutes. The crew was friendly and knowledgeable about the equipment. I would be happy to work with them again on any A/V projects.

-
Dave
S.
5/6/2017

RAB

Very Reliable, Helpful and Honest

I had an upgrade I wanted for an existing home entertainment system, replacing some outdated/broken equipment, but maintaining existing, sufficient and well-functioning equipment. Chris at Control Freeks did not oversell me, provided exactly what I wanted and provided the necessary flexibility as I learned more about new technology to add some nice new functionality. I was very pleased with Control Freeks friendliness, honesty, quality of work and desire to get everything done correctly. I strongly recommend them.

-
Tod
N.
4/11/2017

RAB

Very Reliable, Helpful and Honest

I had an upgrade I wanted for an existing home entertainment system, replacing some outdated/broken equipment, but maintaining existing, sufficient and well-functioning equipment. Chris at Control Freeks did not oversell me, provided exactly what I wanted and provided the necessary flexibility as I learned more about new technology to add some nice new functionality. I was very pleased with Control Freeks friendliness, honesty, quality of work and desire to get everything done correctly. I strongly recommend them.

-
Tod
N.
4/11/2017

RAB

Control Freeks - Exceptional

I contacted Chris Smith of Control Freeks after twice failing to get response from another local (high profile) theater company. Control Frees is absolutely the company you want to work with. Chris's communications and response were exceptional. He specified just the right equipment, and the installation was effortless. I went from an old system to state of the art. Contact Control Freaks if you want a fair price, great service and the job done right.

-
Jeff
M
4/2/2017

RAB

Professional Service, Fair Price, Great Products

Chris and his team at Control Freaks were professional, courteous and didn't try to sell me on equipment I didn't need. They came out to my property for an initial consult to ensure installation would go off without a hitch. In fact, the team returned to my house after their install to make certain that the cable guy connected everything in a manner that would allow me to best optimize my equipment. They gave me a fair price on great equipment and provided friendly, professional service.

-
James
T.
3/25/2017

RAB

Professional, Knowledgeable, and Reliable!

I recently encountered a problem with my home theater system that required professional attention. After a couple of power outages in my area, I had lost all audio, which was routed through my Integra receiver. This continued when I attempted to use my Blu-Ray player, radio, and i-Pod, as well as my 65" Panasonic plasma screen.
After trying to schedule a service visit from 3 other home theater companies (to no avail), I stumbled upon a link to the Control Freeks. I wasn't very optimistic at the time, as I had great difficulty even getting a call returned from the other companies that I had called. But these concerns were quickly alleviated when I called Chris Smith.
First of all, Chris personally answered my phone call! Imagine my surprise when I encountered a real person instead of a voice-mail! After discussing my issues, we scheduled a service visit within 2 days. On the day of our appointment, Chris arrived early......along with his team, Jason and Mike.
They were friendly and professional, and diagnosed my various options within a short period of time. I decided to have a new Yamaha receiver installed, and also took this opportunity to upgrade to a better Universal Remote Control. It only took a couple of days to order and receive the components that I required.
On the day that they returned to my home to complete the job, Chris and Jason again arrived early. They had everything up and running within 30 minutes.
Over the next couple of days, I discovered a couple of additional functions that I wanted to have programmed into my new remote control. Chris, Jason, and Mike returned within 2 days to "tweak" my remote......and oh yes, they even arrived a bit early again! The final programming of my remote was completed in about 10 minutes.
In short......these guys are good, know what they are doing, and they deliver what they promise. In the future, I will never call anyone else except Control Freeks for all of my home entertainment needs......and I would strongly suggest that everyone else do the same. You will not be disappointed!

-
Ben
O.
3/21/2017

RAB

Professional, Knowledgeable, and Reliable!

I recently encountered a problem with my home theater system that required professional attention. After a couple of power outages in my area, I had lost all audio, which was routed through my Integra receiver. This continued when I attempted to use my Blu-Ray player, radio, and i-Pod, as well as my 65" Panasonic plasma screen.
After trying to schedule a service visit from 3 other home theater companies (to no avail), I stumbled upon a link to the Control Freeks. I wasn't very optimistic at the time, as I had great difficulty even getting a call returned from the other companies that I had called. But these concerns were quickly alleviated when I called Chris Smith.
First of all, Chris personally answered my phone call! Imagine my surprise when I encountered a real person instead of a voice-mail! After discussing my issues, we scheduled a service visit within 2 days. On the day of our appointment, Chris arrived early......along with his team, Jason and Mike.
They were friendly and professional, and diagnosed my various options within a short period of time. I decided to have a new Yamaha receiver installed, and also took this opportunity to upgrade to a better Universal Remote Control. It only took a couple of days to order and receive the components that I required.
On the day that they returned to my home to complete the job, Chris and Jason again arrived early. They had everything up and running within 30 minutes.
Over the next couple of days, I discovered a couple of additional functions that I wanted to have programmed into my new remote control. Chris, Jason, and Mike returned within 2 days to "tweak" my remote......and oh yes, they even arrived a bit early again! The final programming of my remote was completed in about 10 minutes.
In short......these guys are good, know what they are doing, and they deliver what they promise. In the future, I will never call anyone else except Control Freeks for all of my home entertainment needs......and I would strongly suggest that everyone else do the same. You will not be disappointed!

-
Ben
O.
3/21/2017

RAB

Professional, Knowledgeable, and Reliable!

I recently encountered a problem with my home theater system that required professional attention. After a couple of power outages in my area, I had lost all audio, which was routed through my Integra receiver. This continued when I attempted to use my Blu-Ray player, radio, and i-Pod, as well as my 65" Panasonic plasma screen.
After trying to schedule a service visit from 3 other home theater companies (to no avail), I stumbled upon a link to the Control Freeks. I wasn't very optimistic at the time, as I had great difficulty even getting a call returned from the other companies that I had called. But these concerns were quickly alleviated when I called Chris Smith.
First of all, Chris personally answered my phone call! Imagine my surprise when I encountered a real person instead of a voice-mail! After discussing my issues, we scheduled a service visit within 2 days. On the day of our appointment, Chris arrived early......along with his team, Jason and Mike.
They were friendly and professional, and diagnosed my various options within a short period of time. I decided to have a new Yamaha receiver installed, and also took this opportunity to upgrade to a better Universal Remote Control. It only took a couple of days to order and receive the components that I required.
On the day that they returned to my home to complete the job, Chris and Jason again arrived early. They had everything up and running within 30 minutes.
Over the next couple of days, I discovered a couple of additional functions that I wanted to have programmed into my new remote control. Chris, Jason, and Mike returned within 2 days to "tweak" my remote......and oh yes, they even arrived a bit early again! The final programming of my remote was completed in about 10 minutes.
In short......these guys are good, know what they are doing, and they deliver what they promise. In the future, I will never call anyone else except Control Freeks for all of my home entertainment needs......and I would strongly suggest that everyone else do the same. You will not be disappointed!

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Ben
O.
3/21/2017

RAB

Excellent customer service, knowledgeable and friendly!

We were finishing our basement and called control freaks to advise us on a home theater package. They made multiple trips to our home and then took us to see a finished project. The components they chose for our theater system fit our budget and exceeded our expectations. They were professional... phone calls were answered, flexible with our changes, explained our systems and we couldn't be happier.
We had a great experience with Control Freeks and we highly recommend them!

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Sharon
M.
2/25/2017

RAB

Great service!! Timely and quality work

I would highly recommend these guys. They were again able to meet all of my expectations. Pricing is reasonable and they are flexible as far as changes, install, etc. Great company

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Rel
B.
2/3/2017

RAB

Professional Company

My wife and I recently moved into a new home, and had some issues with the television and auditory systems. I discovered "Control Freaks" during an online search. Christoph Smith immediately scheduled an appointment to review our situation. He arrived at the precise time we discussed, listened to my needs, and in a few hours sent an estimate for the work that we required. We felt that the estimate was reasonable, and accepted the bid.
Yesterday, Chris and his team arrived exactly on schedule, moved and installed five televisions, and are currently figuring out a way to have our Klipsch system broadcast over all of our speakers.
I would recommend "Control Freaks" enthusiastically and without reservations.
Dennis _____, Ph.D.

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Dennis
F.
1/26/2017

RAB

They are the benchmark!!

This is the 4th experience I've had with Chris and his team! As always, they showed up on time, are clean and pick up after themselves. I've recommended them to clients of mine and will continue to do so when the opportunity presents itself.

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John
R.
1/17/2017

RAB

Great to deal with and the work was exceptional.

The guys from Control Freeks were top notch. I could not have asked for a better experience. They were friendly, hard working and on time!! On top of that, the theatre system they installed was fairly priced and exceeds my hopes and expectations. I would not hesitate for one second to recommend them and will assuredly use them for any other company or personal projects.

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Ed
C.
12/30/2016

RAB

High Quality Service and very professional

I have used Control freeks multiple times and will continue to use their service in the future. They are extremely professional and quality of work is top notch. I have even recommended them to my friends who have used their service and were greatly satisfied.

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Jo
S
12/16/2016

RAB

Wonderful Professional Service

My tv was mounted to the wall, but I was unable to fish the wires through the wall because I have a fire block behind my wall. I contacted Control Freeks to clean up my wire mess. Chris and his crew did an excellent job! I would recommend them to my family and friends. I will be using them again in the near future to mount my bedroom tv.

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Jarrett
W.
12/6/2016

RAB

Superior Job Retrofitting Company Conference Room!

Control Freeks is not just for home installs, but business too! After receiving detailed proposals from a few highly-regarded A/V companies in the Pittsburgh region, we chose Control Freeks to help retrofit our conference room with the latest audio and visual presentation technologies.
Although pricing is always a consideration, our decision ultimately came down to attention to detail and personalized service. Make no mistake, these guys know what they're doing - and constantly went above and beyond to deliver a superior service experience.
The system they installed was very user-friendly and high-caliber. We couldn't be happier. An extremely positive experience all around - and highly recommended!

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Dan
S.
11/21/2016

RAB

Excellent Service, Great Products

This company came to our rescue - we are not techies AT ALL! They promptly came out, gave us a written estimate with details on each component so we could look at the specs online, installed everything in a jiffy. The best part? It all works exactly the way it is supposed to!! Win win for us!

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Theresa
M.
10/7/2016

RAB

Custom Home Installation

We recently had Control Freeks install a large home audio system in our new custom home, and they were very professional, and flexible when we changed our mind about some components of the system after we moved in. Chris (the owner) was also very accessible and responsive when we had any questions or challenges with the new system.

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John
P.
9/16/2016

RAB

Met Expectations

I was very impressed with Chris and his team. Chris was responsive right away once I sent my inquiry into the website. While my job was pretty straightforward, Chris took the time to answer all of my questions, I was scheduled promptly, and the price was quite reasonable for the work performed. I honestly couldn't have been more pleased and I will definitely recommend Control Freeks to my friends and family! Thanks Chris!

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Kelly
R.
9/14/2016

RAB

Great work at a great price.

My wife and I hired Chris and his crew to install a tv inside some custom shelves we had built in our living room around our fireplace. Control Freeks arrived on time, were knowledgable, polite, and answered any and all questions I had.
Chris and his crew came prepared with any and all tools and equipment needed to get the job done correctly and efficently.
The tv was installed on its arm in no time as well as our receiver, speakers and Direct TV box and Blu- Ray player.
I'll gladly recommend Control Freeks for all your audio/video needs.

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Chris
B.
9/7/2016

RAB

Professional.,Knowledgable, Expedient

Control Freeks reworked my surround system. The gentlemen who came to my home were fantastic. They got to work right away and had the surround back up and running in no time. The cost was very reasonable. The gentlemen made sure I knew how to work everything. Thanks guys, I really appreciate you all coming to my rescue!!!!

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Virginia
P.
9/1/2016

RAB

Excellent service....very attentive and great communication

Control Freeks did a wonderful job for us. Christopher was very good at communicating promptly and efficiently throughout the process. The actual work looks great and sounds awesome. We would not hesitate to recommend them to others. Thanks so much!

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Bret
C.
8/12/2016

RAB

Great service from start to finish

As our plans for our basement evolved from simply wiring ceiling speakers to a dedicated projector based home theater, over fireplace TV, and speakers for bar and gym area, Chris was able to provide a comprehensive plan quickly and at a competitive price. Appreciated that he never tried to upsell me on unnecessary products and in fact had good suggestions for keeping costs down on connecting all the speakers to our Sonos setup. Through the entire process, he was very responsive to questions and punctual on his scheduling. It's been 2 weeks since the final install and the entire family has been enjoying the entertainement system immensely.

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Michael
P.
7/26/2016

RAB

High quality, fair price

They delivered as promised -- professional installation at the scheduled time.

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Steve
H.
5/22/2016

RAB

Great service and wonderful, knowledgeable people

Have worked with Control Freeks for the past 7+ years. From design and installation of whole house AV (indoor and out) to maintenance of the equipment, Control Freeks has always been professional, innovative, responsive, and timely. They are simply a joy to work with!!

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Celia
E.
5/10/2016

RAB

Great Company

Control Freaks installed our home audio system and it has been awesome. Most importantly, whenever I have a question about the many features, they are always super fast in getting back to me. Very clean work. Perfectly satisfied and I would not hesitate to have them work for you.

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keith
l.
4/28/2016

RAB

Great Job - Sounds great!!!!

Thanks for going the extra mile to get my cameras working on my iPhone.

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Matt
H.
4/27/2016

RAB

Amazing!

These guys were great. They were recommended to us by a friend and they met and exceeded our expectations. They were friendly, fast, efficient, and very knowledgeable. They were able to hide all loose wires and our TV looks fantastic. If you need a TV mounted, call these guys!!

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Jessica
P.
4/4/2016

RAB

Recommended for Great professional service

Chris and the guys did a great job installing my home theater system and hiding the cabling.
They were on time and quick. All three were very friendly and the job was just as i asked. what more can you ask for?
They even stuck around to hear a song from my record player that they connected to my receiver. Like i said, good guys who do a great job. will recommend to any one who asks.

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Ed
C
4/3/2016

RAB

Knowledgeable and professional

This was our first time using Control Freeks and they were great. We had another outfit install our TV and sound system and had wires showing and overall poor install. Control Freeks "re-installed" everything at a very reasonable price. I would highly recommend Control Freeks

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Rel
B.
3/11/2016

RAB

Pleasure working with the Freaks

Chris and his gang are first class. He is always on time and very efficient. He fixed many issues my previous AV company neglected to do or did not know how to do. One of the traits I appreciate about Chris is that he always takes the time and explains in detail why something is better or needs changed. Top notch business by anyone's standards!

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M. Craig
E.
3/10/2016

RAB

Excellent, friendly service and competitive price points

This was the second time we used Control Freaks and the second time we were thoroughly impressed. They are masters In their craft and do it timely, with friendly and reliable service staff.
I recommend Control Freaks to my friends and family.

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Drew
R.
3/10/2016

RAB

High quality work at reasonable prices

Chris and his guys are great! They made great recommendations and they know what they're doing.

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Jamie
S.
3/9/2016

RAB

Weight Room Expansion and Revision

Chris and his team always do an amazing job for us. They have done our weight room, our Training Room, and our Indoor Facility. We always choose them, as they are timely, highly detailed in their work, and I can always trust that what they are doing is in the best interest for us. I have used him at home for my own projects, as well as lots of my family, friends, and players. I would recommend Control Freeks to anyone looking to upgrade, or do a revision on any project, home, or business.
Marcel Pastoor
Pittsburgh Steelers
Assistant Strength Coach

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Marcel
P.
2/29/2016

RAB

Very professional, hands-on evaluation, recommendations and estimation in advance

Excellent installation service and professional delivery; I am very please with the Home Theater installation services from Control Freeks of Harmony, PA!

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Tom
H.
2/6/2016

RAB

Professional / Clean Installation at a Great Price

Thank you, Chris and team. It was a pleasure working with you. You were very respectively of our new house and provided answers right away to all my questions. Your work is organized and clean. Thanks again!

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Justin
D.
2/4/2016

RAB

Chris and the Control Freeks gang were very professional, detailed and thorough. They installed my projection TV system and additional components on schedule and within budget. They were very courteous, conscientious and responsive. Chris clearly communicated and confirmed appointments. I highly recommend The Control Freeks!!

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Tom
D.
2/3/2016

RAB

Highly recommended, would definitely work with again

Control Freaks hung a large flat-screen TV above a fireplace, expertly running wires though the wall to components hidden in a cabinet, and helping to set-up a Sonos based home theatre system.
They also helped to transform an outdated, hard-wired Bose home speaker system in various rooms, to a much more modern Sonos system.
Control Freaks always runs hides their wires and cables. They are meticulous in their detail. I am most impressed with how clean they are, always tiding up after they are done, so that you wouldn't even know that they were there, other than the home entertainment systems look very natural and unobtrusive.
I would definitely recommend Control Freaks to others.

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Brian
H.
2/1/2016

RAB

Professional, on time, efficient

Appreciated the communication prior to the appointment, and was impressed by the efficiency and carefulness of the work done--some assembly and re-wiring. They were prompt and professional. Thanks!

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Shelley
R.
1/28/2016

RAB

Professional, fast and high quality service

Very easy to work with and communicate with. They were fast and got the job done without much distractions to my guests.

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Rahul
G.
1/22/2016

RAB

Made things easy

When I first contacted Control Freeks I was in the very early stages of planning my TV installation. I had no idea what was required or even if what I wanted to do was possible. Chris answered all my questions on the phone, and I felt completely comfortable after one conversation. I wasn't at home when the installers came, but the project was handled quickly, professionally and most of all perfectly. I would highly recommend their services.

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Jeremy
G.
1/19/2016

RAB

Excellent Service

Chris and his team provided a beautiful set up of my TV and AV system despite a challenging environment. Their work was extremely reasonable in price.

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John
M.
1/18/2016

RAB

Responsive

I would like to say that the team of Chris, Mike, and Jason are great. They responded to our desire to upgrade our TV, cable, Blu-ray players quickly.
The answered our questions in understanding the many apps available to us and in operating the universal remote that controls our media equipment. Thanks, guys!

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Ron
S.
1/18/2016

RAB

Our "go-to" for all of our buildings

When building custom homes and commercial structures, it can be a struggle to obtain properly trained, personable, professional, and honest subcontractors, regardless of field. Chris and the Control Freeks team have our dedicated recommendation to all our clients, as they consistently deliver on time, on budget, as promised.
They have proven time and time again how valuable they are to us, in our effort to provide clients with the options of a customized home theater, whole house audio, or home automation system.
"Great job!" from the employees and customers of Graf Custom Construction.

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Curtis
G.
1/12/2016

RAB

High quality service and workmanship

Fast relapse, explained all details of what job would
Be and then delivered. Outstanding experience.

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Mike
A
1/4/2016

RAB

Fast High Quality Service

I had 2 TV's that needed to be hung - a 65 inch and a 47 inch. After shopping around, and talking with friends who have had their TV's hung for them, I decided to go with Control Freeks. Chris and the Control Freeks team showed up on time for the appointment and had both TV's hung within one hour. They were able to not only hang the TV's on full motion mounts in that time, but they were also able to advise me on where best to place the mounts. As someone with very little experience in where to place the TV on the wall (vertical height), I found not just their quality of work as being top notch but also their expertise within the industry. They didn't just come in and ask what wall I want my TV centered on, but they gave me a few options and provided me with some pros and cons on each option.
I have a 75 inch TV that I will certainly be calling them back to come hang. I would highly recommend Control Freeks as their service is top of the line. They are also very trustworthy and gave me a great rate that beat all of the big box retailers, including Best Buy.

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Josh
C.
12/22/2015

RAB

Always great

We have used Control Freeks on multiple occasions - when we first moved in, to update our outdoor sound system, putting together our gaming systems, and adding streaming services. Our experience has always been the same. They show up on time, the work is done quickly and well, and everything works as advertised. These guys are great.

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Mike
S.
12/18/2015

RAB

Above and Beyond

Chris and his team go above and beyond to ensure a truly satisfied costumer. These guys are on time and they show up ready to get the job done, and get the job done right they did. Got questions? Ask away, because these guys have the answers! Control Freeks works with you as well as for you. They want you to be happy and they take pride in doing just that.

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Michael
R.
12/6/2015

RAB

Best there is...PERIOD!

I can't say enough great things about these guys! Very accomodating, knowledgeable, nice, punctual, and truly are honest good people! We have used them for install on our new sound system for our basement (which they recommended after looking at our basement needs) and they have also done install on 5 of our televisions (including 1 in the kitchen that 3 other people told me wasn't possible bc of where it was located). If you use anyone else you will not get the same kind of service, honesty, and friendliness that you would with The Control Freaks!!!!

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Courtney
C.
12/4/2015

RAB

Always professional, friendly, and quick

We are lucky to have found Control Freeks. We trust them to help us any time we have a new TV to install. They are reasonably priced, professional, and very friendly.

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Farren
L.
12/1/2015

RAB

Professional, Dependable and Reliable

My wife and I have used Control Freaks since they opened in Cranberry Twp 8-10 years ago. The quality of their people and products is second to none. I have contacted them 3-4 times when I had a issue and my phone call is always promptly returned and I have never had to wait more than 1 day for them to come to my home to fix it. I have recommended them to several neighbors that have had the same experience.

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Jim
G.
11/28/2015

RAB

Use them

These guys are great. I have used them on several occasions and recommend them to friends all the time.

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Gary
P.
11/24/2015

RAB

Fabulous service and they are experts!!!

I have been using Control Freeks for years.... They are absolutely the best around!