Privacy Policy

At Custom Code Crafters (C3), we are committed to
maintaining the trust and confidence of visitors to our web site and
subscribers to our newsletter. Visitors have the following rights which we will
always adhere to:

Right to be informed

Right of access

Right of rectification

Right to erasure

Right to restrict data processing

Right to data portability

Right to object

Rights of automated decision-making and
profiling

Detailed below is information on how we treat data
from visitors to our site.

Visitors to our website

When someone visits www.customcodecrafters.com or www.c3-eu.com we use a third-party service, Google
Analytics, to collect standard internet log information and details of visitor
behaviour patterns. We do this to find out things such as the number of
visitors to the various parts of the site. This information is only processed
in a way which does not identify anyone. We do not make, and do not allow
Google to make, any attempt to find out the identities of those visiting our website.
You can find more information on how cookies are used on our website in
the Cookies Policy below.

If we do want to collect personally identifiable
information through our website, we will be up front about this. We will make
it clear when we collect personal information and will explain what we intend
to do with it.

Account sign up

Users are more than welcome to browse our site
without the need to create an account. However, if the user wishes to purchase
an item from our store, then account creation is compulsory. No purchases can
be made without first creating an account.

Account details consist of:

Email address

Password

Company name

Company type

Business sector

Name

Address

Country

Telephone number

Fax number

VAT number (EU only)

These details are held on our secure server run by
JShop.

Credit / debit card information is never kept on
this server.

Payments

When a payment is made, the user is redirected to a
webpage hosted by our payment vendor, SagePay. Once payment has successfully
completely, the user is redirected back to customcodecrafters.com.

SagePay is a trusted and well recognised payment
vendor with industry leading fraud prevention tools. It has the highest level
of card data security (PCI DSS Level 1 compliant).

We trust SagePay to keep transactions secure, but
users should note that while within the SagePay payment gateway, the user is no
longer governed by Custom Code Crafter’s privacy policy. Instead, users should
refer to SagePay’s
own policies.

Mailing list sign up

As part of the registration process for new
customers accessing our store, users are given the option of joining our
mailing list. If the user declines this option, the user is NOT added to the
list. The sole purpose of this mailing list is for promotional reasons where we
email subscribers with company news, promotions on our products and other
information which we genuinely think would be of interest to anyone who has
subscribed. We never rent or trade email lists with other
organisations and businesses.

We use a third-party provider, Campaign Monitor, to
deliver our newsletter. We gather statistics around email opening and clicks using
industry standard technologies to help us monitor and improve our e-newsletter.
For more information, please see Campaign
Monitor’s privacy notice.

Visitors can unsubscribe to general mailings at any
time of the day or night by clicking the unsubscribe link at the bottom of any
of our emails or by emailing C3 using information@c3-eu.com

Links to other web sites

Our website may contain links to other sites. Those
sites are not governed by this privacy policy, and if you have questions about
how a site uses your information, you’ll need to check that site’s privacy
statement.

Access to personal information

Visitors are entitled to access the personal
information that we hold. At any time they can request this information,
correct any information or ask us to delete all information that we hold.
Visitors should email their request to C3 using information@c3-eu.com

Changes to this privacy policy

We keep our privacy notice under regular review.
This privacy notice was last updated on 20th April 2018.

Cookies policy

We use a system of classifying the different types
of cookies which we use on our website, or which may be used by third parties
through our websites. The classification was developed by the International
Chamber of Commerce UK and explains more about which cookies we use, why we use
them, and the functionality you will lose if you decide you don't want to have
them on your device.

What is a
cookie?

Cookies are text files containing small amounts of
information which are downloaded to your personal computer, mobile or other
device when you visit a website. Cookies are then sent back to the originating
website on each subsequent visit, or to another website that recognises that
cookie. Cookies are useful because they allow a website to recognise a user's
device.

How long are cookies stored for?

Persistent cookies - these cookies remain on a
user's device for the period of time specified in the cookie. They are
activated each time that the user visits the website that created that
particular cookie.

Session cookies - these cookies allow website
operators to link the actions of a user during a browser session. A browser
session starts when a user opens the browser window and finishes when they
close the browser window. Session cookies are created temporarily. Once the
visitor closes the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting the
visitor navigate between pages efficiently, remembering preferences, and
generally improve the user experience.