Careful what you mail

Especially gear/weapon with runes mounted

Hey guys,

Got a few reports regarding an issue with the Mail system when sending any weapon/gears and those with Runes attach through mail.

What happen?
If you send a weapon/gear with runes attached through the mailing system, the receiver will receive an empty weapon/gear. Upon going from character selection and logging back in, the weapon with the empty rune will disappear.

Or

The Receiver does not receive the items at all.

This is a bug and we have already reported to the Developer for a fix.

Until we get a fix, please avoid sending weapons and armors and those with runes through the mail.

Unless you want to risk it and say bye bye to your item.

For those who have lost their weapon and haven't sent in a ticket, in your ticket please provide us a detail information of the weapon/gear. Such as, the name of the weapon/gear, date when you sent the item and lastly who you were sending it to. With these information can we investigate the issue quicker. Than going back and forth with you for more information.

We apologize for any inconvenience this may caused you and we thank you for your patience.

i believe its a problem sending any gear at all. about a week ago i sent my whole rare lvl 28-30 set to my new main which was on another account cuz i ran out of character spots. took it all out of mail and when i relogged it still wasnt there. to this day it still hasnt showed up

i lost items via mail

no mails were recieve

i lost items via mail, i send a +8 paganfire armor (warrior/paladin) first then shortly follow by a +5 paganfire helm (warrior/paladin) from my other account, because i have scrolls and power stones from that certain account, i play for about 20mins then log out from the said account, and log in to my main to receive the said items, but there was no mail, i tried to relog and suchs, but nothing, i tried to send another items from my sender account, check it up, my receiving account got it. Please help, Thank you, Hoping for an answer soon