If for any reason an item does not work out for you, we gladly offer exchange or store credit within 10 business days of receipt. To request a return, please email returns@cerihoover.com with your order number in the subject line.
Returned items must be unworn, unwashed, undamaged, with original tags attached.
Sale merchandise, custom orders, beauty, fragrance, swimwear, and candles are all FINAL SALE and cannot be returned or exchanged. All returns must be authorized
We have the right to deny credits if the merchandise returned does not meet our return policy requirements.
*During the holiday season, we extend our exchange policy for items purchased as a gift, please call 615-200-0991 or email us for specifications*.

Care: When it comes to caring for the leather, know that each hide has unique color and grain variations, which reveal the leather’s natural beauty. Leather darkens over time, depending on frequency of wear and exposure to sunlight. Scars or marks are a natural attribute of naked leather, which will enhance the patina as it adapts to your lifestyle. When necessary, we recommend using a leather cream (we like Leather CPR) to maintain the leather’s vivacity.

Care: When it comes to caring for the leather, know that each hide has unique color and grain variations, which reveal the leather’s natural beauty. Leather darkens over time, depending on the frequency of wear and exposure to sunlight. Scars or marks are a natural attribute of naked leather, which will enhance the patina as it adapts to your lifestyle. When necessary, we recommend using a leather cream (we like Leather CPR) to maintain the leather’s vivacity.

If for any reason an item does not work out for you, we gladly offer exchange or store credit within 10 business days of receipt. To request a return, please email returns@cerihoover.com with your order number in the subject line.
Returned items must be unworn, unwashed, undamaged, with original tags attached.
Sale merchandise, custom orders, beauty, fragrance, swimwear, and candles are all FINAL SALE and cannot be returned or exchanged. All returns must be authorized
We have the right to deny credits if the merchandise returned does not meet our return policy requirements.
*During the holiday season, we extend our exchange policy for items purchased as a gift, please call 615-200-0991 or email us for specifications*.

Care: When it comes to caring for the leather, know that each hide has unique color and grain variations, which reveal the leather’s natural beauty. Leather darkens over time, depending on the frequency of wear and exposure to sunlight. Scars or marks are a natural attribute of naked leather, which will enhance the patina as it adapts to your lifestyle. When necessary, we recommend using a leather cream (we like Leather CPR) to maintain the leather’s vivacity.

If for any reason an item does not work out for you, we gladly offer exchange or store credit within 10 business days of receipt. To request a return, please email returns@cerihoover.com with your order number in the subject line.
Returned items must be unworn, unwashed, undamaged, with original tags attached.
Sale merchandise, custom orders, beauty, fragrance, swimwear, and candles are all FINAL SALE and cannot be returned or exchanged. All returns must be authorized
We have the right to deny credits if the merchandise returned does not meet our return policy requirements.
*During the holiday season, we extend our exchange policy for items purchased as a gift, please call 615-200-0991 or email us for specifications*.