Resources

We have compiled these resources to help you in your time of need. If you have further questions, call us at (903) 564-3800.

When a Death Occurs

When a death occurs, the order in which things need to be done often depends on where the death occurred. That’s why we suggest that you ask a friend for help – someone who is more able to think clearly, and give you the support you need.

Funeral Etiquette

Accepted customs of dress and behavior in a funeral have changed over time, but courtesy never goes out of style. Here’s what we’d like you to know about funeral etiquette.

Frequently Asked Questions

You’ll find the answers to some of the most common questions relating to the value of a funeral, or memorial service, the practices of funeral service and funeral home operation.

What type of service should I have?

Only you can answer that question. The type of service conducted for the deceased, if not noted in a pre-plan, is decided by the family. The service is usually held at a place of worship or at the funeral home. The service may vary in ritual according to religious denomination or the wishes of the family. The presence of friends at this time is an acknowledgment of friendship and support. A private service is by invitation only where selected relatives and a few close friends attend the funeral service. A memorial service is usually a service without the body present and can vary in ceremony and procedures according to the family’s community and religious affiliations.

Can I personalize my funeral service?

Absolutely, in fact, we recommend it. After all, the funeral is a celebration of life. Funeral directors are happy to discuss all options and ensure your funeral is tailored to your wishes. It may be personalized in many unique ways. Contact us at (903) 564-3800 to explore the possibilities.

Why should we have a public viewing?

There are many reasons to view the deceased. It is part of many cultural and ethnic traditions, and many grief specialists believe that viewing aids the grief process, by helping the bereaved recognize the reality of death. Viewing is even encouraged for children, as long as it is their desire to do so, and the process is explained well.

What do funeral directors do?

Funeral directors are both caregivers and administrators. In their administrative duties, they make the arrangements for transportation of the body, complete all necessary paperwork, and implement the choices made by the family regarding the funeral and final disposition of the body. As caregivers, funeral directors are listeners, advisors and supporters. They have experience assisting the bereaved in coping with death. Funeral directors are trained to answer questions about grief, recognize when a person is having difficulty coping, and recommend sources of professional help. Funeral directors also link survivors with support groups at the funeral home or in the community.

What should I do if the death occurs in the middle of the night or on the weekend?

We are available 24 hours a day, seven days a week. All you need to do is place a call to us at (903) 564-3800. If you request immediate assistance, one of our professionals will be there within the hour. If the family wishes to spend a short time with the deceased to say good bye, it’s acceptable. Then they will come when your time is right.

What should I do if a death occurs while away from home?

Your funeral director can assist you if a death occurs anywhere on the globe. Contact your hometown funeral director of choice immediately. They will assume responsibility and coordinate the arrangements for the return of the deceased person to their community. They may engage the services of a funeral director in the place of death who will act as their agent.