Palm Pixi Hard Reset

If an application freezes, first try restarting your phone.No files or settings are changed when you restart.

1. Open Device Info .2. Tap Phone Reset Options and tap Restart.

Note: If the screen does not respond to taps, press and holdpower and slide the ringer switch three times to restartyour phone.

Erase Data and Reset Your Phone

If restarting your phone does not solve the problem ofapplication freezes, you may need to reset the phone. Areset deletes some or all information from your phone(depending on the type of reset you select). After areset, you must follow the prompts to sign in to yourPalm profile again before you can use your phone.

Important: You should perform a manual backup of your databefore resetting your phone.

Erase all data from the phone:Tap Full Erase twice.All data from all accounts and in USB Drivestorage is erased from your phone, includinginformation about your Palm profile. But all yourdata on the Web—in your online accounts and inyour Palm profile—is untouched. Perform a fullerase when you give your phone to somebodyelse and you don’t want that person to be able toaccess your data. Also, before giving your phoneto another person, you must manually delete allthe apps you installed, because they reappear onyour phone after a full erase.

After a full erase, you can sign in to your Palmprofile either on a new webOS phone or the samephone you just erased. Signing in restores yourPalm profile data and information from onlineaccounts, but not your stored files such as pictures,videos, and music (you must copy those again tothe phone). You can alsosign in to your Palm profile on a new phone andrestore your data to the new phone.

Important: If you have a Palm profile from a phone that you nolonger use, you can sign in to your existing profile.All info associated with your profile is downloadedto your new phone.