How-To

Troubleshooting

FAQ

If you would like to order a panic pendant to add to your system, simply fill out the form here to have one sent to you. Once it arrives, you'll need to contact a Smart Home Specialist via chat or phone to have it added to your system.

The Vivint Panic Pendant will only work within the range of your touchscreen panel—about 300 feet total of open space. If there are obstructions such as walls or floors in the way, the range will be smaller.

You have to hold down the panic button for 2–3 seconds for the pendant to activate. When the device is activated, the light on the top of the pendant should come on for at least one second to indicate signal transmission.

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