Mark Cunningham on Chatter Analytics

This week on the ButtonClick Admin Podcast we talk to Mark who is the founder and CEO of Indicee as well as a thought leader and passionate entrepreneur who’s committed to using technology for good, not evil. Over the years, he’s had to create (and deliver) countless data-driven spreadsheets, reports and presentations. He’s deeply familiar with the pains of pulling together and analyzing business data.

In this episode we talk about what successful companies are doing to get deep chatter adoption as well as Chatter Analytics. Mark is incredibly intelligent when it comes to understanding what it takes to drive social through an organization as well as the role of the CEO in terms of gaining buy in. Mark gives us insight into the difference between the insights that Radian6 gives us and what Indicee can do. Mark also gives us some ways to look at the metrics of Chatter and what a ButtonClick Admin can do set up some dashboards in their org. So what does he do in Chatter and how has Chatter been successful in his company? Well you just have to listen and find out.

Love our podcasts?

ABOUT THE AUTHOR

Mike is the Director, Admin Evangelism and former host of the Salesforce Admins Podcast. Mike is a Certified Admin, Adv. Admin, and Sales Cloud Consultant. Mike speaks regularly to standing room only crowds about Admin best practices.

Share This Story!

Related Posts

This week the Summer ’16 release is out for most of us. Be sure to check trust.salesforce.com for the calendar. I sit down with Matt Bertuzzi- Salesforce MVP- to get his take on all of the amazing features in Summer 16 and gather tips on migrating to Lightning. Matt has […]

This week I had a chance to sit down with the incredibly smart Alex Sutherland. Now for those of you in the developer community you may already know of Alex, but for some of us Admins he can be new. Alex is wicked smart and shares with us his key […]

Struggling with Adoption? Can’t figure out why your users aren’t adopting Salesforce as fast as you thought? Maybe it’s a process problem? This week we talk to Benjamin Bolopue who is looking at the process first to solve adoption issues and to make his company move Lightning fast! We chat […]