This is a discussion on Pokerstars document request within the online poker forums, in the Poker Rooms section; when i log in i see a message for a week now
they ask to send them some information
to scan my id or driving license and

all sites want proper ID to prevent fraud/ multiaccounters
no danger to lose acct unless you broke their terms and conditions

#3

14th February 2015, 8:20 PM

kcanuck [10,620]

Online Poker at: Stars

Quote:

Originally Posted by DoctorDonLoL

when i log in i see a message for a week now
they ask to send them some information
to scan my id or driving license and some other things

u have done this??
can u tell me exactly what i have to send??
is there a danger to lose my account?
thanks

Have you changed addresses or requested a withdrawal lately?

#4

14th February 2015, 8:25 PM

DoctorDonLoL [78]

Game: holdem

pokerstars want more than id
i didnt brake their terms but the delay maybe is a problem
i dont know
it says something like water or electricity bill but i dont have in my name any of these bills
they are on my fathers name.....
they need them to see the address but i dont have on my name..

Quote:

Originally Posted by kcanuck

Have you changed addresses or requested a withdrawal lately?

no i didnt
but i am new user so maybe thats why.....

#5

15th February 2015, 1:47 AM

pain_pain_go_away [270]

Online Poker at: Old FullTilt

Game: PLOH/L, NLHE

re: Poker & Pokerstars document request

Quote:

Originally Posted by DoctorDonLoL

it says something like water or electricity bill but i dont have in my name any of these bills
they are on my fathers name.....
they need them to see the address but i dont have on my name..

I think i used a letter from my bank, as i'm not on the utility bills either.... I've found PS very reasonable & professional to deal with, talk to them, they'll understand, they get this all the time, ask them, they might accept letter from government dept. or hospital etc.

If you explain to them that you live in your parents home and the address on the utilities bill is the same as it is on your drivers license they may allow them, but documents from your bank will suffice, as long as the address is the same as on your license.

.

#7

15th February 2015, 9:00 AM

PCK [954]

Online Poker at: PokerStars

Game: Holdem fan

Just a verification ,ID,driver license (if you have one) ,and a bank statement (no older than 6 months) ,i remeber that they requested me my doccuments 5 times over the years (from 2008 to present),so dont worry,if you`re account is good you dont have any motive to be afraid

#8

15th February 2015, 9:57 AM

LoveParachute [5]

This is a simple verification. I also sent

#9

15th February 2015, 6:49 PM

theRaven68 [1,120]

Online Poker at: available

Game: nl holdem

all poker rooms have in their TaC reqired IDs to check player and to prevent multiaccounts or underage play

#10

15th February 2015, 6:57 PM

psychotie [324]

Poker at: FTP

Game: hold`em

re: Poker & Pokerstars document request

It s a normal thing.
In case of a withdrawl it s faster for you.
And the poker site is safe that you are who you are :-)
gl on and off the felts