There are as many reasons for volunteering, as there are people who volunteer. Your decision to contribute and volunteer your talents will make the Austin community a better place in which to live. Victim Services has been providing counseling to victims of crimes and their families since 1981.

The Crisis Response Teams consist of a team leader and a community volunteer. Each team is equipped with a vehicle, Mobile Data Computer and police radio. The Crisis Response Team operates 24 hours, seven days a week. Teams are available to officers and investigators citywide by request. They are often called upon to assist victims and witnesses of sexual assault, robbery, domestic violence, child abuse and neglect, homicide, as well as other persons in crisis situations. The teams are also available to respond to requests from Austin's Emergency Medical Services and the Austin Fire Department.

How to Become a Volunteer

Application Process Individuals must complete a volunteer application form if interested in volunteering with APD Victim Services. After completion of the application, contact the volunteer coordinator at 512-974-4286 to arrange a screening interview.

Restrictions A background check of your references will take place prior to acceptance as a volunteer with Victim Services. You must be 21 years of age or older and have no Class B Misdemeanor or felony convictions. We prefer Crisis team volunteers to have either a degree in a mental health area or 2 years counseling experience.

Training Provided Crisis team volunteers are provided 40 hours of basic on the job training including reviewing the training manual and taking short quizzes. A 10 hour observation ride with a Patrol Officer is also included.

Time Commitment Crisis team members are expected to volunteer a minimum of one shift per month for twelve months.