Overview

Interactive Intelligence provides all-in-one solutions that enable you to deliver an exceptional experience to every customer you serve. Our team of experts will put years of contact center experience to work for you to help determine the best option: Customer Interaction Center (CIC) - A feature rich on-premises solution, CaaS - A virtual private cloud (single tenant) version of CIC offered at a monthly cost, or PureCloud - A new distributed cloud platform using Amazon Web Services (AWS).