Policies

Punctuality

At Excalibur Fine Men’s Salon, we respect the value of your time. We are proud to say we will rarely keep you waiting. We set a very high standard for ourselves, and believe you deserve the best. If you are late or unable to keep your appointment, we appreciate a call to reschedule as soon as possible. We keep a waiting list and can offer your time to another valued client.

Cancellation

We understand that last-minute schedule changes or emergencies come up, and you cannot keep an appointment. Please call to reschedule as soon as possible. If you do not show up for an appointment, we may require a credit card to book future appointments. If you fail to show up or notify us, we may be forced to take you on a walk-in basis only.

Spa Services

Spa services require you to change into a robe. We ask you to arrive 5 to 10 minutes before your service. We want to be sure you can relax and enjoy yourself.