Craig Vachon

Craig Vachon

Executive VP Americas

Craig Vachon wrote his first business plan at age 12 and sold his first company at age 25. He joined Yseop to help provide growth and resources to the effort. As an life-long entrepreneur, he's worked at more than a dozen companies in various roles, including McCaw Cellular/AT&T, Nextel, AnchorFree, and Immersion.
As a US national, Craig has lived outside of the US for 12 years. He enjoys solving strategic challenges for his partners and customers, and learning about new technology and business models. Craig has Masters and Bachelor degrees from Emerson College in Boston.

A few weeks ago, Alain Kaeser, Yseop’s Founder & Chief Science Officer, and myself attended a seminar at Paris University in which Jacques Pitrat presented his work researching the possibilities of AI. Jacques Pitrat is considered as the father of symbolic AI in France. Graduating from the École Polytechnique, the most prestigious French Scientific andRead more

This article originally appeared in Finance & Gestion edition 361, the publication of the DFCG (the French National Association of Management and Financial Directors) and has been translated and published with permission. The article was originally written by Martial Rouyère, Directeur, and Laurent Dugas, Partner, at P-VAL Conseil. P-VAL Conseil is an Yseop partner andRead more

Yseop’s VP Innovation, Hugues de Mazancourt, recently attended the fourth international Chatbot Summit, held in Berlin at the end of October. In this blog post, Hugues shares his thoughts on the summit and on the latest developments in Chatbot technology and artificial intelligence. With over 1500 attendees, and more than 100 speakers, the ChatbotRead more

Our two upcoming webinars focus on how the latest technologies can augment your team and drive growth. Virtual Sales Assistant technology is increasingly becoming a differentiator in the banking sector, providing a clearer understanding of the customer, boosting new sales and customer retention. With so many different Customer Interaction Management systems available, from to SmartRead more

Recently Amazon CEO Jeff Bezos was named the world’s most wealthy man.There is no question that Amazon has disrupted and is disrupting many industries from booksellers and retail to grocery, music and much more. Luckily for the banking and finance sector, Amazon hasn’t set its sights on that industry (yet)! But what can banks learnRead more

It seems that every day we hear of a new AI use case. Could AI automate financial advice, write music, diagnose disease, or my favourite “Could AI Spot Obesity from Space”? If you base your views just on reading the news, you could be forgiven for thinking AI is some sort of omnipotent panacea thatRead more

Like all new technologies, CRM tools have evolved since the early days of bespoke customer management systems. However, despite this innovation, the truth is that they still face a mountain of over-inflated expectations and nowhere is this more true than in the banking sector. The nature of the market, the level of competition and theRead more

In financial services, chatbots are becoming a buzzword on par with Big Data, Machine Learning, and Artificial Intelligence. In fact, some companies market their chatbots using this holy trinity of buzzwords: “Machine Learning, Artificial Intelligence systems to leverage Big Data.” The truth is that chatbot marketing is well ahead of the technology itself. Often, we areRead more

The big headline at the Gartner Data and Analytics Summit this year was about highlighting the value of data and analytics solutions as well as developing a culture of data enablement. While these concepts shouldn’t sound new to most of you, it should make you feel a sense of urgency to go beyond just doingRead more

Imagine what you could do with an extra 13 hours in your work week? What if automating written reports could give you 30% of your work week back? According to McKinsey, “60 percent of occupations could have 30 percent or more of their constituent activities automated.” With the technology available today, many of the monotonous,Read more

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ABOUT YSEOP

Yseop is an international AI software company and one of the early pioneers of natural language generation technology. Its proprietary AI platform, powers enterprise-level customer support, sales and reporting applications. Its highly customisable solutions deliver superior quality analysis and more human-like dialog, resulting in higher levels of customer satisfaction. Headquartered in France, Yseop has operations throughout Europe, the US and Asia.