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Background Library patrons may request most off-site collections in CLIO However… Some library patrons do not have full privileges Special collections require curatorial oversight Staff have access to several request mechanisms, designed for quick and convenient access to all off-site collections

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Request Mechanisms ReCAP request mechanisms are designed for multiple levels of access This document will elaborate on these request mechanisms Below is an overall schematic of these mechanisms ReCAP patron staff CLIO Non-Restricted Restricted

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Contents This slide show will cover several topics Overview request mechanisms Schematic User types Definitions of terms Detailed information on each mechanism To access the mechanisms use CLIO or access the ReCAP Request Forms websiteCLIOReCAP Request Forms For more information see the Request Mechanism websiteRequest Mechanism

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Request Mechanisms 1) Patrons place requests in CLIO. Patrons may also have mediated requests placed by staff.CLIO 2) Staff have several methods of placing requests. Access to the ReCAP Request Forms website is controlled by UNI. ReCAP Request Forms

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Definition of Terms CLIO vs. Non-CLIO: Most CUL collections at ReCAP can be found and requested in CLIO Some collections can be found but not requested in CLIO Some collections are not in CLIO at all Requests for collections not in CLIO are called Non-CLIO Requests staff CLIO Non-CLIO

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Definition of Terms Delivery Location: Delivery options are controlled by both request mechanism and CLIO location Staff using the Mediated Request have more delivery options than patrons in CLIO Special staff locations include ILL, Milstein Reserves and processing unitsSpecial staff locations Some collections have few (or one!) authorized delivery locations

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CLIO Request Mechanism Patrons may only place requests for items with a request button in CLIO Some off-site collections may not be requested in CLIO Any valid UNI will allow request in CLIO, printing UNIs included A UNI may not have a [uni]@columbia.edu email address for notification Patron must have borrowing privileges to charge a ReCAP item at Circulation Some items are In-library use only (non- circulating)

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Non-CLIO Request Non-CLIO requests are for items accessioned at ReCAP but not in CLIONon-CLIO All staff can access this request form Typically these items were moved in bulk for future processing, e.g. Business Library’s Corporate Reports Corporate Reports Requests are still subject to delivery limitations