Expert Package Services

Expert Package Services from CA Technologies leverage the knowledge of CA Services professionals as you architect, design or deploy your CA Technologies solution. Bring the expertise of a senior subject matter expert into your organization to advise you on architecture and design approaches or assist you in implementing and configuring your CA Technologies solutions.

Business Challenges

You have made significant investments in CA software to drive competitive advantage in the application economy. At times, even the most sophisticated IT team can face challenges while onboarding new solutions. You have made the right decision, but you realize you could use some short-term expertise to get through the crucial initial stages of your deployment to ensure adoption and peak performance. Turn to the CA Services experts to augment your staff in order to maximize your resources and address these issues:

Potentially complex IT projects can require specific knowledge of specific products and solutions.

Business needs and IT environments may have changed since your initial CA solutions implementation.

Short-term tactical needs can hinder the training needs of staff to become competent users of your solution and ensure achievement of ROI.

Key Outcomes

Mitigate risk by applying industry best practices working through implementation and configuration issues in real time.

Reduce implementation complexity with solution expertise.

Optimize deployed solutions to protect and ensure the long term value of your CA Technologies investment.

Assistance with installation tasks and troubleshooting of performance issues

Review of your deployment with respect to industry best practices

Knowledge transfer

Solution Expert Package

Architecture and design assistance including:

Review of IT approaches relative to a CA solution

Validation of implementation architecture and identification of potential issues that may affect performance

Assuring design adheres to best practices

Knowledge transfer

CA offers Expert Packages for our full portfolio:

Mainframe

Cloud

Enterprise Management

Mobile

Security

Service Management

Project and Portfolio Management

Service Automation and Virtualization

Choose Expert Packages from CA Technologies to bring deep expertise and knowledge when you need it. CA Services seasoned and certified professionals can help you succeed with implementation architecture, planning and education across our portfolio. Trust our experts to deliver the help you need, when you need it.