Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. If you continue browsing the site, you agree to the use of cookies on this website. See our User Agreement and Privacy Policy.

Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. If you continue browsing the site, you agree to the use of cookies on this website. See our Privacy Policy and User Agreement for details.

10.
Emtec, Inc. Proprietary & Confidential. All rights reserved 2015.
Global Insights / Considerations
• Managing the global team will be challenging
–Up-front focused and facilitated requirements/design sessions with frequent design checkpoints later
in the process.
• Not all locations will have clearly defined processes and applications
–Making them understand the value of the global process
10

12.
Emtec, Inc. Proprietary & Confidential. All rights reserved 2015.
Implementation Options
• Single Phase rollout
–Global rollout to all the regions at the same time
• Geographic (Regional) rollout
–Rollout a region at a time
• Facility (Site by Site) rollout
–Rollout a site at a time
12

20.
Emtec, Inc. Proprietary & Confidential. All rights reserved 2015.
Best Practices
• Requires buy-in and support from Corporate and Local Leadership
• Managing Perception
–Global locations should perceive this as an improvement to their process and system. Not as North
America dictating change.
• Requirements and Design has to be global
–Tendency to skew towards Phase I deliverable.
–Leverage Global steering committee
20

22.
Emtec, Inc. Proprietary & Confidential. All rights reserved 2015.
Best Practices
22
• Team Composition
- Identify the subject matter experts early in project
- Management support for SME engagement
- Group the SME’s based on consistency of processes
- Organize regional teams to support global project structure
- Local language support
• Team Communication
- Leverage phone, e-mail, IM, WebEx, face to face
- Adjust meeting times to support work and resources across multiple time zones
- Centralized project document repository

23.
Emtec, Inc. Proprietary & Confidential. All rights reserved 2015.
Best Practices
23
• Requirements – gather, document, and sign-off
• Design the new system and solicit input into the process
• Testing to ensure system meets requirements and integrates
• Training to teach people how to use and maintain system

28.
Emtec, Inc. Proprietary & Confidential. All rights reserved 2015.
Scope – Critical Success Factors
• Having buy-in from senior leadership at the home office.
• Identifying Global Business Process owners, who have the authority to make decisions
quickly, champion the system, know who the subject matter experts are, and communicate
decisions to the rest of the client’s Organization.
• Designing a future state system that builds upon the North American business processes
and also meets the regulatory requirements in Latin America.
28

30.
Emtec, Inc. Proprietary & Confidential. All rights reserved 2015.
Fit-Gap
• Extracted the requirements from questionnaire into spreadsheet
• Grouped similar processes together
• Assigned requirement id’s and linked to source for traceability
• Analyzed how the requirement could be met by PeopleSoft:
–Fit is works with delivered PeopleSoft
–Gap requires development work
• Must Have
–Resolution – brief description of how to meet requirement
–Decision if In or Out of Scope
30

32.
Emtec, Inc. Proprietary & Confidential. All rights reserved 2015.
Lessons Learned
• What was successful:
–Leadership in Latin America took an active role
–Daily one hour meetings to review questionnaires
–Comprehensive list of requirements
–Leveraged core team resources with local language skills throughout project lifecycle (Both client and
Emtec team members)
• What needs improvement
–Plan for additional time to gather requirements due to resource constraints at smaller regional offices
–Stakeholder involvement was not complete until later in the project
–Planning for connectivity issues in certain regional offices
32

36.
Emtec, Inc. Proprietary & Confidential. All rights reserved 2015.
THANK YOU FOR YOUR TIME
Please visit us online at www.emtecinc.com
THANK YOU FOR YOUR TIME
Please visit us online at www.emtecinc.com