RoomsMake yourself at home in one of the 16 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

Rec, Spa, Premium AmenitiesPamper yourself with onsite body treatments or make use of the other amenities, which include complimentary wireless Internet access and concierge services. Additional features include wedding services and tour/ticket assistance.

Business, Other AmenitiesFeatured amenities include a computer station, express check-in, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request).

Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

The recreational activities listed below are available either on site or nearby; fees may apply.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 km and mile.

Know Before You Go

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Guests under 16 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

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Hotel El PuntoDon't go near

Lior S
from Rishon Lezion, Israel

Submitted on 20-12-2015

When we arrived to this hotel it seemed nice, a little out dated furniture. On the first night the hotel was very noisy from drilling and pounding from renovation work within the hotel (at 2 a.m.). The bed was terribly uncomfortable. They said they had wifi only in the lobby, but it also didnt work there. So no wifi either. Out of 4 days they cleaned our room once and that was the only time they had changed our towels. One of the days we didnt have hot water in the shower. We looked for another ...
When we arrived to this hotel it seemed nice, a little out dated furniture. On the first night the hotel was very noisy from drilling and pounding from renovation work within the hotel (at 2 a.m.). The bed was terribly uncomfortable. They said they had wifi only in the lobby, but it also didnt work there. So no wifi either. Out of 4 days they cleaned our room once and that was the only time they had changed our towels. One of the days we didnt have hot water in the shower. We looked for another place to stay but it was raining and we had spent half a day looking for another place. Eventually we've decided to stay and enjoy playa. They offered us a breakfest in another hotel "maya azul" which was louzy, and in that hotel there was a bad smell of mold.
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Hotel El PuntoThanks for wasting the whole day of our vacation!!

PashkaNYC
from Brooklyn, New York

Submitted on 29-01-2016

Booked two rooms through Expedia, upon arrival, the non-English speaking/understanding front desk, informed us, using sign language and Google Translate, that there are NO rooms available. They did confirm our reservations and had copies printed out, but no rooms available, go figure!
First they were as cooperative, as a five -year-old that you are trying to feed vegetables to. Just kept on saying No and that's it. After a little argument they became slightly more cooperative and tried to send ...
Booked two rooms through Expedia, upon arrival, the non-English speaking/understanding front desk, informed us, using sign language and Google Translate, that there are NO rooms available. They did confirm our reservations and had copies printed out, but no rooms available, go figure!
First they were as cooperative, as a five -year-old that you are trying to feed vegetables to. Just kept on saying No and that's it. After a little argument they became slightly more cooperative and tried to send us to one of their sister hotels a few blocks from theirs, upon checking the rooms there, not only were they a Huge downgrade, with no refund offered, they were disgusting to say the least.
We demanded to speak to a supervisor or manger and were declined that as well. their reply was: 'they are busy"!
We had to go around the hotel and look for them ourselves. After we found the person in charge, they came back to the front desk with us and had a lengthy conversation with the front desk personnel. Unfortunately for us that did not do much good and we were offered another alternative sister hotel, which was about 10-15 min drive from the location. the pictures on the site looked good and we decided to take a chance with it. took a cab, with our money, and went there. The rooms there were in no way better, if only slightly larger. we had to cancel that reservation and look for an alternative accommodations.
Nothing but horrible, disgusting memories are left from that place and their "friendly" staff.
If you have to sleep on the beach, it might be a better alternative to staying with Jungla Caribe ;)
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Hotel El PuntoExcellent value for the money- charming and friendly!

Jeff Z
from Saint Paul, Minnesota

Submitted on 17-02-2016

We showed up at the airport to find that our reservation at an all-inclusive resort was never actually booked by the travel agent, so had to find a hotel during peak season in Playa Del Carmen. Jungla Caribe (apparently in the process of changing their name to Maya del Mar) was the third hotel we stayed at and by far the best.
It looked kind of shabby at first- a shopping cart in one corner, and old tile work patched with concrete, but Eugenia and Julio at the front desk were wonderful- going ...
We showed up at the airport to find that our reservation at an all-inclusive resort was never actually booked by the travel agent, so had to find a hotel during peak season in Playa Del Carmen. Jungla Caribe (apparently in the process of changing their name to Maya del Mar) was the third hotel we stayed at and by far the best.
It looked kind of shabby at first- a shopping cart in one corner, and old tile work patched with concrete, but Eugenia and Julio at the front desk were wonderful- going so far as to look up local opticians for us and giving us a list of three in the area.when I lost my glasses in the ocean.
It's an older building with the charm of an older building- cool handmade light fixtures and tile-work or really bright paint on every surface. It's much more of a true reflection of traditional Mexican architecture than the newer resorts, and in my opinion more comfortable.
Also, the plants in the central courtyard are gorgeous. The family that owns this hotel has done a lot with a small space. Great place to stay- saved our vacation..
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Hotel El PuntoStunning yet quaint small hotel

ModdyinVermont
from New Orleans, Louisiana

Submitted on 26-03-2016

Jungla Caribe is close to the beach, right on the all pedestrian 5th Avenue, surrounded by good restaurants. The lobby has an atrium filled with tropical flora. Ask for a room away from the street, that will be quieter. Prices are reasonable.

Hotel El PuntoGood rates, great location to beach and all the action, poor hotel

Texus
from Houston, Texas

Submitted on 29-03-2016

This is an old Mexican style hotel,showing its age,lots of tile, and nice atrium, but of course no hair dryer It was clean, the non English speaking front desk was trying hard, but refused to change my room that was directly over the boom box in the restaurant below. The shower which bearly had a water flow stopped flowing in mid shower one time and wasn't working at all the next time. The free breakfast was white toast and sugary cereal, the coffee good and orange juice out of the box. I'll ...
This is an old Mexican style hotel,showing its age,lots of tile, and nice atrium, but of course no hair dryer It was clean, the non English speaking front desk was trying hard, but refused to change my room that was directly over the boom box in the restaurant below. The shower which bearly had a water flow stopped flowing in mid shower one time and wasn't working at all the next time. The free breakfast was white toast and sugary cereal, the coffee good and orange juice out of the box. I'll try something else next time.
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Hotel El PuntoBudget hotel, no frills

gonzalo j
from

Submitted on 08-07-2016

An average very basic place to sleep on a budget. A small hotel with signs of age and small rooms but with good location half a block from the beach. Don't expect any frills, just to sleep and go out. Breakfast was included but was not good at all, yet the price per night was excellent. If you want a place where you can stay at the pool or lounge, this is not it. Slow wifi.

Hotel El PuntoPack your headphones

Rachv
from Valencia, Spain

Submitted on 07-10-2016

We got this hotel thinking we would take a break from hostels so we could get a good nights sleep for a long day ahead of us and it looked pretty nice online. We got to the room and it was dirty, the bed and pillows were rock hard but worst of all was the music playing from the club across the road. From 10pm-8am the music was so loud that we couldn't hear the TV in our bedroom when it was on full volume (not an exaggeration). Would definitely not recommend.