DocAve Backup and Restore's Business Criticality Matrix automatically classifies SharePoint content according to business importance and usage activity. This can help you to optimize storage and system resources, and execute rule-based backups based on real-time, item-level data analysis. DocAve Backup and Restore delivers backup and recovery functionality for individual content items or an entire SharePoint environment, along with its farm-level components.

AvePoint DocAve Backup and Restore optionally integrates with IBM Tivoli Storage Manager and provides backup and recovery from an individual content item to an entire Microsoft SharePoint environment and its farm-level components.

Enterprise-level SharePoint backup

DocAve Backup and Restore is designed to protect entire SharePoint environments, including web applications, databases, web front-end elements, and content residing in binary large object, basic large object (BLOB) stores outside of Microsoft SQL Server. DocAve Backup and Restore backup includes metadata, securities, version histories, and customized layouts. Granular backup scheduling, via the Business Criticality Matrix or a conventional scheduler, enables users to run backup processes according to their specific business needs or organizational timetables.

Designed to restore SharePoint data with minimal business interruption and data loss

DocAve Backup and Restore helps a user to quickly and easily recover SharePoint components, databases, indexes, and configurations. It enables granular, item-level restores from AvePoint DocAve or SQL Server backups via an intuitive, timeline-based restore controller to more easily help recover critical documents, sites, or subsites directly to the original media. Restores of missing or corrupted content can be processed in a live SharePoint environment during standard hours of operation.

Helps meet stringent Service Level Agreements (SLAs)

As SharePoint expands into a business-critical platform, organizations must meet increasingly high SLA requirements, specifically recovery time objectives (RTO) and recovery point objectives (RPO). DocAve Backup and Restore helps satisfy even the most aggressive SLAs by helping to minimize downtime, data loss, and restore time. It does this by offering technology that can deliver faster recovery, of individual items or an entire production environment, from a full database backup without the need to first stage the database.

Helps reduce human errors by simplifying full-system backup

DocAve Backup and Restore helps safeguard SharePoint components regardless of where they reside and it helps reduce complexity in disaster recovery scenarios by providing administrators with a holistic view of entire SharePoint environments, and a simple point-and-click approach to select components that need to be protected.

Streamlined deployment and simplified management

DocAve Backup and Restore helps ease the administration of SharePoint backup, recovery, and management jobs (such as scheduling, monitoring, alerts, user account management, and software management across multiple SharePoint farms) with a centralized, web-based GUI that is designed to be easy to use.

Designed to verify data availability and integrity to help comply with government regulations

DocAve Backup and Restore provides administrative interface, audit, and granular error and backup process reporting to customizable user groups to help make SharePoint operations audit compliant. Its data retention functions help organizations with various government regulations.

Key technical attributes:

Full, incremental, and differential backup capabilities for select SharePoint farm components allow you to build backup plans and schedules that focus on frequent backup of high priority data, helping to improve backup operations and storage efficiency.

Automatic classification of content according to business importance and usage activity via the Business Criticality Matrix - more critical content is automatically associated with more aggressive backup schedules.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Packaging

DocAve Backup and Restore is distributed with:

AvePoint license agreement

This program, when downloaded from a website, contains the applicable AvePoint license agreement and will be presented for acceptance at the time of installation of the program.

Security, auditability, and control

DocAve Backup and Restore uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

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To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

Licensing metric definition

AvePoint DocAve Backup and Restore is licensed per server. Server means each single instance of an operating system, whether physically installed on a computer or within a virtualized environment. Servers include, but are not limited to:

Microsoft SharePoint servers

SharePoint web servers

SharePoint application servers

Microsoft SQL servers running SharePoint

User facing front-end web servers

Refer to the AvePoint license agreement for details on the per server metric.

The following example is provided to illustrate the customer's licensing requirements.

Pricing example

Protecting SharePoint environments using DocAve Backup and Restore

The customer environment consists of the following:

Two physical servers running SharePoint and DocAve Backup and Restore are used to protect the SharePoint components.

Two virtual servers running SharePoint and DocAve Backup and Restore are used to protect the SharePoint components.

One application server running SharePoint and DocAve Backup and Restore is used to protect the SharePoint components.

One SQL Server running SharePoint and DocAve Backup and Restore is used to protect the SharePoint components.

The licensing requirement for this customer environment is six per server licenses for DocAve Backup and Restore.

Current licensees

New licensees

Basic license

Orders for new licenses will be accepted now and scheduled for shipment by AvePoint (program supplier).

New software purchases will initially include twelve full months of product support. Product support is provided by the program supplier. After the first year, product support can be renewed through the program supplier. Support entitlement is as described in the AvePoint license agreement.

Ordering information for Passport Advantage

The quantity to be specified for the Passport Advantage part number in the following table is per server. To order for Passport Advantage for a one-time charge, specify the part number and desired quantity.

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Passport Advantage Agreement.

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Licensing

Supplier's license terms apply.

Limited warranty

Not warranted by IBM . Warranty, if any, provided by supplier.

Volume orders

Not applicable

Educational allowance

No. Special education prices are available through Passport Advantage .

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated, or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM . Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

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Note: Shipments will begin after the planned availability date.

Trademarks

Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both.

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, Passport Advantage and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at