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How to Request a Refund from your iTunes Purchase

If you purchased your Premium subscription through the App Store/iTunes and would like to request a refund, follow these steps:

1. Go to Apple's Report a Problem page2. Sign in to your account with the same Apple ID used for your purchase 3. Enter Betternet in the search bar 4. Click "Report a Problem" next to the purchase you’d like to refund 5. Select the appropriate item from the "Choose Problem" dropdown menu6. In the text box, state that you’d like a refund and explain the reason 7. Then click Submit