Accident insurance

The accident compensation corporation provides accident insurance for all New Zealand citizens, residents and temporary visitors to New Zealand, but you may still be liable for all other medical and related costs. Further information can be viewed on the ACC website

Medical and travel insurance

Medical and travel insurance is a government requirement and compulsory for all international students to ensure their safety and well-being while studying in New Zealand. International students must have appropriate and current medical and travel insurance that meets the minimum requirements set out by the The Education (Pastoral Care of International Students) Code of Practice 2016 (The Code). Copies of the code in English and some other languages are available here.

If you choose to arrange your own insurance cover, you must provide NorthTec with a copy of your insurance certificate and policy summary (translated into English in case of overseas cover) for verification of acceptable cover. For information on minimum cover requirements and a list of NorthTec-approved alternatives contact NorthTec International.

Making an insurance claim

If you become ill and need to see a doctor, you will still need to pay up front for the visit and any treatment or medication required so make sure that you have enough money for emergencies. Once all the expenses associated with the doctor’s visit are paid, the receipts will need to be submitted with your reimbursement claim form.

Insurance claims for the loss of or damage to personal effects will not be reimbursed either without proof of purchase or ownership. The International Team can help you with insurance claims.