Re: Can't open my FTM 2005

Thanks for the quick response. I have to get to work, but here's what I know.

I do have Norton on my computer.

I don't know how to open a program in "safe mode."

And when I go to install it, it stops half way through the InstallShield Wizard, saying "An installation support file 'C:DOCUME~1BILLAN~1LOCALS~1Temp{B136E4A4-7660-4f15-9752-EF8E6BA7866D}_IsUser.dll' could not be installed.

Access is denied.

Don't know how I somehow made it through to Register in one of my attempts, but it didn't matter. I couldn't open the 2005.