Donations from Origami Owl may only be used for the intended purpose as stated on this form.
Donations of any kind, including jewelry, are not for personal use or personal gain, and may not be
resold, distributed, or gifted to anyone including Origami Owl Independent Designers. Donations may
not be posted online or publicized using websites such as EBay, Craigslist or Amazon. Origami Owl
reserves the right to use the details of this donation for internal and/or public relations purposes. *
I agree to these terms and conditions
* Once accepted, donated property cannot be transferred by the donee in exchange for money, other property, or services.
IRC 170(e)(3)(A)(ii); Reg. 1.170A-4A(b)(3)

Submission of your product idea to Origami Owl implies agreement to the following:
Unconditional approval for Origami Owl to freely use your product ideas and concepts for product improvement, development and/or launch, in its original, modified or derived form
Unconditional permission to publish such ideas and/or concepts in any way as it deems fit and proper
There will be no reward as a result of product ideas or concepts
You waive all rights (if any) associated with such product ideas and concepts, including any intellectual property rights that may arise by virtue of such product ideas and concepts; and
Origami Owl will not be liable to you in any way by virtue of any use or modification of your product ideas and concepts.

Origami Owl’s mission is to be a force for good and empower people to make a difference in the lives
of others. One of the ways we live out this mission is to support organizations that are passionate about
giving. Origami Owl is committed to building deeper community connections and creating positive
change around the world. Please fill out this form and submit to our Charity Department at least
30 days prior to the event date for review. (charity@origamiowl.com)

If your request is related to a refund request, or a missing or defective item, you are welcome to visit our Returns website to submit your request. Simply visit returns.origamiowl.com and submit your order number and the zip code on the order. Select your items, the issue and your preferred resolution. The comment section may be used to request replacements to be sent to a different location and to specify which item is missing or defective from a special look. Once you hit submit, you will receive a confirmation email letting you know we received your request. Your claim will be processed in 3 to 4 business days.

Please note, if the Returns website will not accept your request, it may be due to your request being outside of the warranty period. We do not honor replacement or refund requests outside of the 90-day warranty period.

If you are contacting us regarding an order status, please verify the following information prior to contacting us by phone:

If the tracking number is not indicating your order was delivered, is the order outside of the fulfillment window?

Is the shipping address and recipient name showing correctly in your Back Office?

If your order is showing it was delivered, but you haven't received it, please check the following prior to contacting us by phone:

Have you verified with other members of your household that the order was not picked up?

Have you checked the surrounding areas of the shipping address or with neighbors?

Has it been at least 48 hours since the tracking number shows the package was delivered?