You can submit a Support Ticket for anything that you have a question about or have a problem with.
Submitting a support ticket lets us know about a problem quickly and easily so that we can address them before they get out of hand.
Some reasons to submit a support ticket include but are not limited to the following:

1) The bot offered items in the trade offer that were different from the ones that were shown on the site.
2) The site is not working properly.
3) You are having trouble with a third party impersonator of this site.

Quick Note: If you were "Kicked from the trade page," that means that you refreshed the trade page too quickly. You should be let back in in a minute or so.

Thanks for helping us keep TF2Glass running as smoothly and efficiently as possible!