If this is your first visit, be sure to
check out the FAQ by clicking the
link above. You may have to register
before you can post: click the register link above to proceed. To start viewing messages,
select the forum that you want to visit from the selection below.

Re: Scan to email problem on MPC4503

thanks
all good info..
I went yesterday and got it working but it was odd as doing it using WIM and copying and pasting
the gmail address and password failed when i scanned but worked when i did it from OP PANEL..
The customer has been informed that i redid this as a favor free of charge but future issues will be billable..
My way of how most customers see scan to email is like faxxing,just add the address/tel# and send..if only

Re: Scan to email problem on MPC4503

One other question on scan to email on a mpc4503..
When i receive my test run to my email..it has on the email header "
WHERE DO I FIND THE SENT FROM SHIPPING PRINTER SO I CAN CHANGE IT?Sent From Shipping Printer..

Re: Scan to email problem on MPC4503

Originally Posted by fshead

RNP002673B7E02D<<<
I did not see anything that said "from shipping printer"
i will look again next time out there..
thanks

As I understand the issue, the customer wishes to send email from the MFD, an to identify that email as coming from the SHIPPING department of the company. I haven't worked with this model machine specifically. Below is a few ideas that may help identify the MFD origin on the email printout.

Re. DHCP Network.
1.)
If your customer is using a DCHP network, you should be able to change the MFD host name from "RNP002673B7E02D" to something like "SHIPPING_PRN". If the customers network firewall/server has a host name white-list, you may need their IT to rename the MFD white-list name so the MFD can once again access the DHCP network.

2.) The customers IT could also create a new email account for the MFD using a name like "SHIPPING_PRN@anywhere.com". Use the new email account in the MFD as the host/admin sender-receiver account. All sent email printouts will contain the senders address "SHIPPING_PRN"

3.) Does this model MFD allow for signature text on out going mail?
If so, maybe you could set up a signature text block with a "SHIPPING_PRN" text heading. Emails will printout with a signature block "SHIPPING_PRN"

4.) Some other ideas, which require IT programming and email forwarding.

Don't forget to power down the MFD to initialize the new email and network settings.

This will set it for the next scan. To save it as the Default, before hitting [Start] press [Program] then [Save as Default] and follow on screen prompts. Note, All current scan to email settings will be saved.

Re: Scan to email problem on MPC4503

Originally Posted by fshead

One other question on scan to email on a mpc4503..
When i receive my test run to my email..it has on the email header "
WHERE DO I FIND THE SENT FROM SHIPPING PRINTER SO I CAN CHANGE IT?Sent From Shipping Printer..