epIQ Index Report Card

over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.

SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.

Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.

Do not believe that they will do any repairs after you move in no matter how many times it's promised. The laundry is filthy so I take my clothes to the mat down the block. EMT or Police are called at least once every 2 weeks.… See More

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Sheral_R • Resident • 2018 Recommended

Updated 05/14/2018

Reviewed 05/14/2018

It's a great place to live in the community where u can afford. The management is really great. Neb and Mary are one of the best managers I have ever met. They r so polite and generous. Always at your service. They go beyond to help… See More

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Resident • 2010 - 2015 Not Recommended

Updated 12/11/2015

Reviewed 12/11/2015

Management put's up a good front. Go by his office it look's like heaven, beond that look close. this place is roach, bed bug, and drug infested. all repair's are done well below standards. There are no legal handicapped parking spaces in the complex other than… See More

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nottoday12345 • Resident • 2014 - 2015 Not Recommended

Updated 08/18/2015

Reviewed 08/18/2015

I can speak volumes about how terrible this apartment complex is, but apartment ratings wants me to try and be concise, so I'll keep it to the 2 main issues I have with Arbor Village. Our two bedroom unit has had a rotting countertop from the… See More

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RowCin • Resident • 2014 - 2015 Recommended

Updated 06/01/2015

Reviewed 06/01/2015

I've noticed that there have been no new reviews since 2013. I moved here in Nov. 2014, found the apartment clean with minor flaws on counters, cabinets etc. I did see a roach or two when I first moved in, but none since. I also keep… See More

This is the worst apartment complex I have ever lived in! There were roaches everywhere and management could care less. The manager is racist and harrasses you all the time. If you are an attractive woman beware as well. The men that live there make you… See More

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jessicajperez • Resident • 2012 Not Recommended

Updated 08/12/2012

Reviewed 08/12/2012

Ughh these apts are the worst. Roaches everywhere, no matter how much you clean. In the 6mos I was there I was constantly bit by bed bugs. My body is covered with scars. My kids were getting bit. I personally caught 8 mice and the land… See More

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Resident • 2009 - 2012 Recommended

Updated 07/12/2012

Reviewed 07/12/2012

I have lived here for almost a year and my roomate has been here for almost 3 and we have not had any serious issues. The apratments are older so things do break but the maintence crew always responds quickly. I lived across the street at… See More

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Resident • 2012 Not Recommended

Updated 02/22/2012

Reviewed 02/22/2012

These people are horrible at their jobs. Even after going under " NEW MANAGMENT" they cant seem to get their act together!!! They are rude and never get anything fixed! I have lived here for a year and could not wait to move out. MY stove… See More

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Prospective Resident • Visited 2011 Not Recommended

Updated 06/07/2011

Reviewed 06/07/2011

For first time renters, we thought this was a great start.... till the day we moved in!!! Moved everything in, did the walk threw, by the time we were done we had a full sheet of problems. Not the start I was expecting. A/c did not… See More

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Resident • 2009 - 2011 Not Recommended

Updated 05/18/2011

Reviewed 05/18/2011

OMG ROACH CITY!! ITS DISGUSTING. I AM A VERY CLEAN PERSON I CLEAN EVERY SINGLE DAY! && ROACHES CONTINUE TO FLOW IN AT NIGHT WHEN ALL THE LIGHTS ARE OUT ON THE BATHROOM AND KITCHEN FLOOR INSIDE CABINENTS. THE NEIGHBORS ARE GOOD, SOME ARE NOT SO… See More

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Resident • 2009 Not Recommended

Updated 02/08/2011

Reviewed 02/08/2011

this place is verrrrry unsafe especially if you have children. Drug traffic seems to be well known here and the apartment it self is just appalling and ROACHES every where the office staff put up a good front and act as if they are not aware… See More

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mainiacrob • Resident • 2007 - 2009 Recommended

Updated 11/10/2009

Reviewed 11/10/2009

in my opinion i think that the office staff is very helpful and try there best to help the tenants that reside there. we are always greeted with a smile as well as the future possible tenants. the maintainance staff guys are good workers that makes… See More

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Prospective Resident • Visited 2009 Not Recommended

Updated 10/05/2009

Reviewed 10/05/2009

The apartment that Arbor Village tried to sublet was infested with cockroaches. I finished moving in my furniture and we came home in the evening and turned on the light and roaches were everywhere!!! All over our clothes and furniture. Big, nasty, pregnant roaches. They were… See More

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Resident • 2007 - 2009 Recommended

Updated 09/24/2009

Reviewed 09/24/2009

I lived here for 2 years. I go to south moutain community college I like the location it's really conveient for me because I take the bus to my school and job. The new management is doing pretty well, there is some stuff they can work… See More

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Resident • 1996 Not Recommended

Updated 07/11/2009

Reviewed 07/11/2009

I lived here from the start of 1990 to the end of '91. The pool and jacuzzi are first rate. However, as one other person pointed out, the type of ppl they rent to are not Scottsdale quality. And the management at that time? Let's just… See More

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beckyperez • Resident • 2008 - 2009 Recommended

Updated 04/22/2009

Reviewed 04/22/2009

I have lived here at arbor village for a year and i am very happy with the change that this new managment is doing. And the office staff is nice, what a big change. I was very happy to renew my lease and I know alot… See More

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my1girlrayne • Resident • 2009 Recommended

Updated 04/17/2009

Reviewed 04/17/2009

From the moment my fiance and I steped in their office, We both knew that this was the place we could call home. Corina are Leasing agent totally worked with us on every aspect. The community is so quiet and I would recommend renting here. See More

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Resident • 2008 - 2009 Recommended

Updated 03/18/2009

Reviewed 03/18/2009

i just moved in here in december. i've lived in the area since i was a kid and my uncle used to live here years ago. i have a friend who has lived here for a about a year and a half and recommended it to… See More

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Prospective Resident • Visited 2009 Recommended

Updated 02/22/2009

Reviewed 02/22/2009

This place is coming to life, before the property was not properly managed, the customer service was really bad, now you even can fell the difference you can go to the office and realy speak to the personnel and explain your situation or request service that… See More

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Prospective Resident • Visited 2009 Recommended

Updated 01/13/2009

Reviewed 01/13/2009

I went to Arbor Village Apt. to look at a 1x1 apt. evertthing went well i was really happy with everything. The tour went good and the apartment was ready and in good conditions when i went to look at it. I will be going back… See More

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Resident • 2009 Recommended

Updated 01/13/2009

Reviewed 01/13/2009

I Just moved into my loft and was very happy with the staff and how fast they got on my work orders to make sure that everything was in good condition See More

you know it's pretty sad when management has to write they're own positive response a this sorry complex. when my wife and i were living here management let someone into our apartment when we were at work, just because they said they were family. long story… See More

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chicagorene • Resident • 2003 - 2004 Not Recommended

Updated 01/17/2008

Reviewed 01/17/2008

oh i know how you feel i lived there in 1993 to 1994. my room mate bounced the rent check for the third month. so we where not allowed to pay for rent with checks. our lease was for 6 months. we never renewed the lease… See More

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Resident • 2004 - 2006 Not Recommended

Updated 01/15/2008

Reviewed 01/15/2008

It was a good place to live and now they are rated the most getto place in the south side. I lived there when Elena & Ruby where running the whole place and they are awesome people but management is stupid and changed them. Not only… See More

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Features & Amenities

Laundry

Laundry On-Site

Pets

Dogs AllowedWeight Limit: 25lbs

Floor Plans & Pricing

Studio, 1 Bathroom

Price

$614

SQ. FT.

N/A

Available

Avail.

N/A

Model

Studio

1 Bedrooms, 1 Bathroom

Price

$747

SQ. FT.

N/A

Available

Avail.

N/A

Model

1 Bedroom

2 Bedrooms, 2 Bathrooms

Price

$936

SQ. FT.

N/A

Available

Avail.

N/A

Model

2 Bedrooms

2 Bedrooms, 2.5 Bathrooms

Price

$1,011

SQ. FT.

N/A

Available

Avail.

N/A

Model

2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (1)

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Are there surveillance cameras on site?

Anonymous · March, 19 2018

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