This is a release for the Windows and Mac Drobo Dashboard Applications. This release of Drobo Dashboard is compatible with DroboElite, DroboPro, 1st and 2nd Generation Drobo, Drobo S and DroboShare.
â¢ Fixed several instances where Drobo Dashboard could become unstable and require a re- launch of the application
â¢ Corrected problem with the Drobo S settings screen not displaying the light dimming setting
â¢ Fixed issue in Advanced Controls > Tools where the file system type was incorrectly displayed when connected to a DroboShare

This is a release for the Windows and Mac Drobo Dashboard Applications. This release of Drobo Dashboard is compatible with DroboPro, 1st and 2nd Generation Drobo, and DroboShare.
â¢ Fixed a problem that occurs when updating the firmware on a Drobo or DroboPro while using the FireWire connection
â¢ Previous highlights from 1.6.0 o Added service component to Drobo Dashboard (manages connections to and monitors all
connected Drobo devices) o Added German, French, and Japanese localization support o Changed DroboPro disk drive spin down feature to allow for the setting of additional spin down
times o Fixed issue on Mac OS 10.6 where a DroboShare volume is not automatically mounted by Drobo
Dashboard

This is a release for the Windows and Mac Drobo Dashboard Applications. This release of Drobo Dashboard is compatible with DroboPro, 1st and 2nd Generation Drobo, and DroboShare.
â¢ Added service component to Drobo Dashboard (manages connections to and monitors all connected Drobo devices)
â¢ Added German, French, and Japanese localization support â¢ Changed DroboPro disk drive spin down feature to allow for the setting of additional spin
down times â¢ Fixed issue on Mac OS 10.6 where a DroboShare volume is not automatically mounted by
Drobo Dashboard

CONTENTSVERSION INFORMATION KEY HIGHLIGHTS KNOWN ISSUES RELATED TECHNICAL DOCUMENTATIONVERSION INFORMATION
Drobo Dashboard: Version 1.5.1 [1.5.20000] (Windows) Version 1.5.1 [1.5.19930] (Mac)KEY HIGHLIGHTS
This is a release for the Windows and Mac Drobo Dashboard Applications. This release of Drobo Dashboard is compatible with DroboPro, 1st and 2nd Generation Drobo, and DroboShare.
â¢ Corrected problem where some volumes would occasionally not get formatted when using Volume Management.
â¢ Fixed issue on Windows XP and Windows Server 2003 where Drobo Dashboard could stop the shutdown and standby processes.
â¢ Previous Changes from 1.5.0 and 1.4.0 o Enabled Volume Management interface when connected to DroboPro (note: DroboPro
1.1.0 Firmware or later is required for Volume Management) o Added a new feature called DroboCopy (Drobo Dashboard Menu > DroboCopy Settings).
This feature gives you the ability to schedule automatic backups of a single folder or your
entire hard drive to any other folder o Updated the Basic Drobo Dashboard window to list the volumes that are on the Drobo o Added support for Growl notifications (Mac version only) o Added the ability to rename a Drobo device (Advanced Controls > Tools > Rename
Drobo and Volumes) o Improved the reestablishment of the iSCSI connection when the Mac wakes from sleepKNOWN ISSUES
General Issues
â¢ Symptom: Cannot rename a Drobo connected via DroboShare (#5777). Condition: The rename Drobo function is not available when the Drobo is connected through a DroboShare. Workaround: Safely disconnect the Drobo from the DroboShare and directly attach it to your computer to rename your Drobo
â¢ Symptom: A volume is not formatted when creating several new volumes at once (#6333). Condition: If you are creating more then five volumes at once using Volume Management on a DroboPro then occasionally a newly created volume will not get formatted. Workaround: Navigate the volume management interface and you will be prompted to format the newly created volume.
Copyright 2009 Data Robotics, Inc. Data Robotics, DroboPro, Drobo, DroboShare and BeyondRAID are trademarks of Data Robotics, Inc., which may be registered in some jurisdictions. All other trademarks used are owned by their respective owners. All rights reserved. Specifications subject to change without notice.
P/N 081-00009-001 1/4 Rev 01
Drobo Dashboard Release Notes
Release Date: July 29, 2009
Macintosh Specific
â¢ Symptom: iSCSI may not work on Macs running 10.4.11 (#5659). Condition: A Mac running 10.4.11 connected to the DroboPro via the iSCSI connection may not work properly. Workaround: Use FireWire 800 or USB 2.0 to connect to the DroboPro.
â¢ Symptom: Path to DroboCopies that use DroboShare become stale (#3685). Condition: A DroboCopy which uses a DroboShare connected Drobo will begin to fail to run after waking the Mac from sleep. The DroboCopy will report that the folder wasnât accessible. Workaround: Open the affected DroboCopy and reselect the folder on the Drobo.
â¢ Symptom: Drobo Dashboardâs mapping of DroboShare volumes can fail (#3223). Condition: This can occur if the DroboShare name, as designated in the Drobo Dashboard>Advanced Controls>Tools Tab>DroboShare Setup page, is unavailable. This condition can be determined by manually connecting to the DroboShare using the DroboShareâs IP address. Workaround: Fix the DNS name resolution issue or manually connect to the DroboShare using the IP address displayed in the Drobo Dashboard>Advanced Controls>Tools Tab>DroboShare Setup page.
â¢ Symptom: Connection problems between Drobo Dashboard and Drobo after an upgrade (#2492). Condition: When performing an upgrade of Drobo Dashboard, the upgrade instructs the user to safely eject Drobo and disconnect USB during the upgrade. Failing to follow these instructions and leaving Drobo attached during the upgrade will require the user to reboot the Mac host to complete the upgrade.
Workaround: Reboot the Mac.
â¢ Symptom: Non-destructive repartitioning is not supported. Condition: In Mac OS 10.5 and later, Disk Utility allows you to repartition a volume without losing the data on it. Drobo volumes do not support this functionality and should not be repartitioned once data has been placed on them. Workaround: Copy your data onto another drive and use Drobo Dashboard to reformat your Droboâs volume to a smaller size.
Windows Specific
â¢ Symptom: Next, Back, and Cancel buttons arenât accessible with six or more volumes (#5415). Condition: When formatting a DroboPro that has six or more volumes on it, the next, back, and cancel buttons cannot be seen on the screen. Workaround: Restart the format wizard and select a larger default volume size.
â¢ Symptom: Drobo Dashboard incorrectly displays a notification for an unformatted volume (#6314). Condition: When connected to a DroboPro that has just had all of its volumes deleted through Volume Management, a popup message is mistakenly shown asking you if you would like to format the DroboPro.
Workaround: Ignore the message by clicking on the cancel button and proceed to the Volume Management interface to create new volumes.
Windows Vista Specific
â¢ Symptom: Drobo Dashboard does not launch at start up and causes a Vista security alert (#1549). Condition: To function under Vistaâs increased security measures, Drobo Dashboard requires administrative privileges. However, Vista specifically prohibits startup applications that require administrative privileges.
Workaround: Drobo Dashboard must be started manually with each boot or Vista UAC (User Access Control) must be disabled. To disable UAC, follow instructions provided by Microsoft at
Copyright 2009 Data Robotics, Inc. Data Robotics, DroboPro, Drobo, DroboShare and BeyondRAID are trademarks of Data Robotics, Inc., which may be registered in some jurisdictions. All other trademarks used are owned by their respective owners. All rights reserved. Specifications subject to change without notice.
P/N 081-00009-001 2/4 Rev 01
http://support.microsoft.com/kb/951016/en-us. If UAC is not disabled, when the user is presented with the pop-up, the user must select âAllowâ and the Drobo Dashboard will run normally.
â¢ Symptom: Drobo Dashboard hangs with DroboShare when there is no Internet connection (#4199). Condition: In Drobo Dashboard, there is an option to automatically check for software updates. When this option is enabled and there is no Internet connection, Drobo Dashboard will freeze when it discovers a Drobo connected to a DroboShare.
Workaround: Choose one of the following solutions if you need to use a DroboShare without an Internet connection:
Solution 1: Quit Drobo Dashboard and then establish an Internet connection. Restart Drobo Dashboard and once your Drobo is discovered click on the Advanced Controls button. Under the Tools tab, uncheck âCheck for updates automaticallyâ. You can now disconnect from the Internet.
Solution 2: Quit Drobo Dashboard and connect your Drobo directly to your PC. Restart Drobo Dashboard and once your Drobo is discovered click on the Advanced Controls button. Under the Tools tab, uncheck âCheck for updates automaticallyâ. Place the Drobo into standby and reattach it to the DroboShare.
â¢ Symptom: Full format does not complete with Windows Vista (#1651). Condition: Drobo does not support a full format from Vista for a volume bigger than the space available.
Workaround: Choose the quick format option if you use Windows Vista to format Drobo.
â¢ Symptom: Adobe Acrobat Reader install fails on Vista. Condition: When you try to install Adobe Acrobat Reader from the Drobo Resource CD, it fails with the following error message: "The Temp folder is on a drive that is full or is inaccessible. Free up space on the drive or verify that you have write permission on the Temp folder." This occurs because you have turned off User Account Control or you are logged in using the default administrator account. Workaround: Choose one of the following solution options:
Solution 1: Enable User Account Control
In Control Panel, choose User Accounts. Click "Turn User Account Control on or off". Check the box to "Use User Account Control (UAC) to help protect your computer" and then click OK. Restart your computer. Install Adobe Acrobat Reader 8.
Note: You can turn off User Account Control after you successfully install Adobe Reader. Solution 2: Run the installer in XP Compatibility Mode.
Download the Adobe Reader installer from the Adobe website. When you are prompted to run or save the file, choose save. Save the file to your desktop. On the Desktop, right-click the AdbeRdr80_en_US file and then choose Properties. Click the Compatibility tab.
Under Compatibility Mode, check Run this program in compatibility mode for: and choose Windows XP (Service Pack 2) from the drop down list. Click Apply, then click OK to close the Properties window Double-click the AdbeRdr80_en_US file and continue with the installation.
For more information on this specific issue, go to the following link:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=333643
Copyright 2009 Data Robotics, Inc. Data Robotics, DroboPro, Drobo, DroboShare and BeyondRAID are trademarks of Data Robotics, Inc., which may be registered in some jurisdictions. All other trademarks used are owned by their respective owners. All rights reserved. Specifications subject to change without notice.
P/N 081-00009-001 3/4 Rev 01
Windows Server 2003 64bit and Windows XP 64bit Specific
â¢ Symptom: Drobo Dashboard installer states that iSCSI initiator install failed (#5589). Condition: If the Windows Server 2003 64bit or Windows XP 64bit system doesnât already have the Microsoft iSCSI initiator installed Drobo Dashboard automatically installs it. The iSCSI initiator successfully installs, but the Drobo Dashboard installer incorrectly states that the installation has failed. Workaround: Ignore the failure message and click the Yes button to continue installing Drobo Dashboard.RELATED TECHNICAL DOCUMENTATION
The currently released version of the Drobo user guide reference documentation is available on the Drobo Support Website: http://www.datarobotics.com/support.html. This includes:
â¢ Knowledge Base â¢ Best Practices â¢ User Guide â¢ Drobo Help for PC â¢ Drobo Help for Mac
Copyright 2009 Data Robotics, Inc. Data Robotics, DroboPro, Drobo, DroboShare and BeyondRAID are trademarks of Data Robotics, Inc., which may be registered in some jurisdictions. All other trademarks used are owned by their respective owners. All rights reserved. Specifications subject to change without notice.
P/N 081-00009-001 4/4 Rev 01