고객 리뷰Q&A

Sorry it can't be made floor length. Please check if the following one can meet your satisfaction:
http://www.lightinthebox.com/Trumpet---Mermaid-Off-the-shoulder-Chapel-Train-Satin-Lace-Wedding-Dress--WGY0040-_p71418.html?pos=ultimately_buy_5
Hope you enjoy shopping here with us:)

Hi I have 36" bust with no padded bra on, waist 31, hips 39", hollow to hemline is 36.5

so what dress size do I order so I do not mess up, as your returns policy is so strict.

분류Helen26 / 03 / 2013

The bust size should be measured with your bra on. Please refer to the following professional measuring guide:
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3

If you need any help concerning the purchasing procedure, please contact us via live chat (on the upper right corner of web page). Our sales people will give you professional help. Thank you for shopping with us:)

When you receive the dress, if you do not like The dress, can I return it with a full refund ?

What city and state is LightinThe Box located? :-)

분류CF25 / 03 / 2013

We are located in China. If there is any quality problem we can arrange refund or replacement for you.
Please check return policy at http://www.lightinthebox.com/knowledge-base/c1228/a3015.html
Hope you enjoy shopping here with us:)

If you order a 12 and you need to reorder and get the size 10 is there a hassle to reorder?

Also is there a customer service phone number please that I can talk to someone before I order my dress ? I would greatly appreciate it.
Also this Ivory is light and pretty and not yellow like some. Is this color shown what the dress will be, I'm hoping so :-) !!! Thank you.

분류Char24 / 03 / 2013

The shown color is ivory. Since this dress is made to order, it will take 20-23 business days to tailor it. Please measure your bust, waist, hips and hollow to floor sizes carefully and then choose the best size to fit you. Please refer to the measuring guide as follow. Hope you enjoy shopping with us:)
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3

If you need any help concerning the purchasing procedure, please contact us via live chat (on the upper right corner of web page). Our sales people will give you professional help. Thank you for shopping with us:)