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MAPS & MAP UPDATES

Avoid unwanted surprises such as new speed limits and road changes by updating your map today.

Whether you own a device with Lifetime Maps*, need to purchase a new map, or simply want to update a map you already own – we are here to help!

In order to keep your sat nav up-to-date and manage all your content and services, you must have either MyDrive Connect or TomTom HOME installed on your computer. We release new maps every quarter, so we recommend that you connect your device to your computer regularly to ensure it is up-to-date.

Click here to find out which program you need to install in order to update your device.

Troubleshooting

No maps found

Error messages

If you see an error message during an update, you can usually resolve the issue by keeping your device connected and starting the update again. If you still get error messages, click the link below for additional troubleshooting.

Device freezes

* When you purchase a navigation device or smartphone app which includes Lifetime Maps, you can download 4 or more full updates of your map every year for the lifetime of your product. To learn more about Lifetime TomTom Services such as Lifetime Maps, TomTom Traffic and Speed Cameras, please visit tomtom.com/lifetime

In order to keep your sat nav up-to-date and manage all your content and services, you must have either MyDrive Connect or TomTom HOME installed on your computer. We release new maps every quarter, so we recommend that you connect your device to your computer regularly to ensure it is up-to-date.

Click here to find out which program you need to install in order to update your device.

Troubleshooting

No maps found

Error messages

If you see an error message during an update, you can usually resolve the issue by keeping your device connected and starting the update again. If you still get error messages, click the link below for additional troubleshooting.

Device continuously reboots

* When you purchase a navigation device or smartphone app which includes Lifetime Maps, you can download 4 or more full updates of your map every year for the lifetime of your product. To learn more about Lifetime TomTom Services such as Lifetime Maps, TomTom Traffic and Speed Cameras, please visit tomtom.com/lifetime