Those individuals in a community who have face-to-face contact with large numbers of community members as part of their usual routine- they may be trained to identify persons at risk of suicide and refer them to treatment or supporting services as appropriate.

Certain individuals within a community may have the education and insight to identify members of the community who are experiencing mental illness. These community members, formally called gatekeepers, are members of the community who are routinely around the general public. The main componenet of these Some examples of what a gatekeeper might be: clergy, first responders, pharmacists, caregivers, and those employed in institutional settings, such as schools, prisons, and the military.