Reel Servicing, Repairs and Upgrades

Servicing and Repairs
We specialise in servicing tournament, beach and light boat reels, in particular the popular distance reels
manufactured by the likes of ABU, Daiwa, Penn, Shimano and Akios. A full service will include a full
strip down and clean of all parts, with inspection for wear before lubrication and reassembly. Where
requested, we can contact the customer to discuss the options and costs and obtain the owner's agreement
prior to carrying out work and fitting new parts. Our servicing charges for a range of the popular
models are detailed below, for other models please
contact us for a quotation. Please note that while we are happy to repair and service Fixed Spool
reels many models can be difficult to secure spares for and many cheap imported Fixed Spools are uneconomical
to repair so we suggest customers
contact us before sending these in for work.

Fixed Spool Reels - Min £18.00 (inc VAT) plus the cost of return postage and any required parts. Please check that we are able to service your Fixed Spool before sending out to us.

We welcome reels from oversees customers however they should note that because servicing work is carried out in the UK we are required to charge VAT at 20% on these charges, irrespective of customer's destination country.

We are also able to repair the same range of reels and have a minimum charge of £6.00 (inc VAT) per repair plus the cost of parts and return postage. If preferred we can carry out a full
service on damaged reels at our normal service charge (which will cover
all labour costs for repairs) ensuring that your reel is completely
checked over and returned to you in the best mechanical condition
possible.

Please note that repairs on some older models can take
some time as parts can be very difficult to source. We
recommend that customers
contact us to discuss repairs prior to sending
in their reels as we can advise on likely costs and spares availability.

Upgrades and Tuning
We are able to fit any of our standard range of tuning and upgrade parts (including our Magnet Brake Conversions and the CT conversion of cages) to customer's reels; charges for these services start at £6.00 (inc VAT) per reel plus the cost of the parts required and return
postage. Please
contact us prior to sending in a reel to discuss the cost and compatability of the upgrades you
require and the options available for your model of reel.

Receiving and Dispatch of Reels
Please ensure that your reels are well packed and enclose a completed copy of our Reel Repair and Service
form with your reels when sending them to us. A blank copy of
this form can be printed off using the link below. We also advise that you send your reel to us by a tracked courier or postal service
with adequate insurance in case it is lost or damaged in transit.

All reels are returned using insured services with an appropriate level of
insurance to cover loss or damage in transit. In most cases this
means that we use Special Delivery (Guaranteed delivery by 1pm next
day) or Hermes Tracked Services. We charge at cost for return
postage though we are required to charge VAT on postage to UK and EU destinations.

As a guide the delivery charges for a medium sized multiplier such as a 7000 to
mainland UK would currently be £8.55 (inc VAT) using Hermes and £10.50 (inc VAT) with Royal Mail Special Delivery. We
will, where the value of a reel is within the insurance limits of
standard postage, use cheaper postage services to reduce costs to the
customer.

Payment
We accept payments processed online through
Paypal or Nochex and can accept all major Credit and Debit cards.
Invoices are issued electronically via email once the work is
completed. We no longer accept cheques however at our discretion
will will also accept postal orders so long as they are not
crossed. If you wish to pay using a Postal Order, please
contact us for our payee details prior to sending your payment.