The small piece of plastic that rotates as the paper emerges from the printer has broken. The machine says that there is a paper jam. Can this be replaced? I don't know the exact name of the part but I assume the it controls the exit of the paper on to the tray.

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Related Questions:

There is a sensor that is located where the front edge of the paper sits when you load paper. If you take all of the paper out of the feed tray and use a flashlight to look in the throat of the paper feed area, you should see a small piece of plastic (in the shape of a blade) sticking up. If you do not see that sensor flag it may be broken off, or there may be a small piece of paper jammed against the sensor flag, keeping it from moving downward when you load the paper tray. That can happen if you pull a mis-fed piece of paper out of the machine in the opposite direction that the paper normally travels when printing. When you load the paper in the machine, it pushes that sensor flag down, telling the machine that there is paper loaded. either the sensor flag is broken off or there is something jamming the paper sensor, keeping it from being pushed down by the paper.

I had this problem and it was a plastic piece that kept getting in the way. Turn the printer around, open the "duplex" addition piece and see if there is a white plastic piece that is on the left just inside the black paper guide. Mine was sticking out. It looks like it may have a broken tab that clicks on a rotating bar on the outside of the black paper guide. I used a dime to hold the white plastic piece in place. Now I only jam on occasion and everything else works perfectly!

You should be able to have a piece of paper feed all the way without hanging. Most of the times, you can see a small piece of paper stuck in a corner.I have used a cut piece of plastic ( from a file folder ) and worked small pieces out that way.Good luck, Happy Holiday's

Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.

If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.

If you find a piece of jammed paper, remove it by
holding it with both hands and pulling firmly. The goal is to keep the
paper from tearing. If several pieces are jammed together, try pulling
out the middle piece first to loosen the jam.

If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do
this step especially if the jam message comes up repeatedly without any
obvious paper jam, there may be a small tear of paper inside.

Ones the printer is free of paper Replace the toner or
ink cartridge and paper trays, close any doors you opened and turn the
printer back on.

If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

see alternative if the problem is still not solved.

alternative :
Load
a piece of thick paper, for example photo paper and press the resume
button (may be diffrent button on diffrent models) a few times to the
printer picks up the paper and puts it through the machine.

if the problem remains, some of the sensor / switches might have become stuck or are out of place, or there is still a small piece of paper or something else inside the machine and its coming up as a paper jam.

The machine would need to be taken apart and cleaned to solve the issue.

even a very small piece of paper (A small piece torn off a jammed sheet) can cause the sensor arm to stick in place giving a false paper jam. Double check the entire paper path (what is visible) using a flashlight.
Also, check for broken "flag" sensors. Basically a flag sensor is a small piece of plastic that is pushed out of the way when the paper is traveling through the unit. If one of these flags is broken it may display a paper jam error as well (The flag after paper travels through will drop back into the paper path.) If this is broken it will not trigger the sensor and thus the error condition exists..
Most likely you have a small piece of paper stuck inside the paper path somewhere.
Do not, I repeat do not use any sharp or pointed metal objects to remove any small paper from within the fuser unit, the fuser covers are very delicate and such poking and prodding will likely damage the fuser covers, causing bad print quality or drastically decrease the fuser life (a small tear will quickly render the fuser useless).
Hope this helps!

Hi hotpress:
Try these steps.
Print transfer jams
1. If a piece of paper is trapped in the paper preheater, try pushing out the paper by
inserting a stiff piece of cardstock into the paper preheater.
2. Using diagnostics, test the paper preheater sensors. If the test fails, replace the
paper/drum heater assembly.
3. Check to see if the upper feed roller drive belt is broken or slipped off of its pulleys. In
such a case, the upper feed roller does not rotate when the lower feed roller rotates.
4. Check that the feed rollers rotate smoothly and that the front cover is fully closed and
seated.
5. Check the paper-eject path for obstructions. Ensure no small pieces of paper are
trapped around the stripper fingers or rapid release guide.
6. Ensure that the transfix roller rotates during the transfix process. See SF168 and
SB467.
7. Test the sensors in the paper path. Look for damaged or non-operating sensor flags.
8. Check the transfix solenoid and its cam. Ensure they operate correctly and are properly
lubricated. If lubrication is needed, apply a dab of grease to the contact point between
the cam and the latch and the cam and the cam-advanced spring. Refer to
"Lubrication" on page 6-177.
9. A stripper finger, or rapid release guide, jam can occur because of broken teeth on the
small section of the back-side of the compound gear. The root cause of this may be also
be due to a lack of transfix cam grease. If you find broken teeth on the compound gear,
check for proper lubrication of the transfix cam. Be careful to ensure that no grease
touches the Y-axis belts. If the belts get contaminated with grease they must be
replaced. wipe off any excess grease to prevent it from dripping onto the belts.

Often, even after you have removed the paper jam, one of the sensors can still report a "Paper Jam". These sensors look like small plastic "fingers" that project along paper path. More sophisticated printers may have an "electric eye" mechanism. Sometimes when you get a bad jam, the paper has to be ripped out, and a very small piece can get caught on one of the sensors or block the electric eye type sensor. Remove the ink cartridges and shine a light into the machine and look for small pieces of paper stuck inside, and gently remove them. If one of the sensor fingers is bent or jammed, it can cause the same problem. See if any of these are stuck and gently free them. Take care, since they break off very easily. They may also break off if you forcibly pull out a jammed paper. If one of the sensors is broken, then you are out of luck, and will need to buy a new printer. you can also try vaccuming insides with one of those flat nozzles connnected to a regular vaccum cleaner.

100 percent that said small piece of plastic had give you a trouble in to your said priter. open your printer and find or locate that small plastic where come from inside your printer find the broken plastis inside your printer and join it

Have you checked the paper path for anything which might be lodged there? A small crumpled piece of paper, paper clip, or even some broken piece of plastic from inside the printer itself. Are the rubber rollers extremely dirty/covered with paper dust?
Depending on the design of the printer, one set of rollers may be spring loaded, and if the spring is broken, disconnected etc, the tension on the roller of course goes away.
Anything like this will prevent proper paper movement through the printer