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Payments

• Payments are processed through Direct checkout and PAYPAL. This way your payments are fully protected.

Your order will be shipped only after the payment is cleared. This means if you pay via Paypal e-checks there could be delay in 3-5 business days. You can check the status of your payment in your Paypal account or in the correspond invoice here on Etsy.

• Please let me know if you have any questions.

Returns & exchanges

We want our clients to be happy, if you have any problems

✔ Returns are welcome within two weeks after delivery, so feel free to contact me for further information. In case of return, mail cost is payed by buyer.

✔ If you are not satisfied with your items for any reason or they are damaged during the shipping, please contact me before leaving a feedback.

✔ If your package was returned to me as unclaimed I'll contact you for further information on delivery or canceling an order.

✔ If you have some problems during the shipping (package does not come, it takes too long and you are in hurry) - please contact for help.

Shipping policies

Shipping method
Shipping form Ukraine via Ukrpost
The usual period of delivery is 7-10 days to European countries, 10-15 days to the USA, Canada, Japan, 14-21 days to Australia, New Zealand and other countries worldwide.
If you win more than one of my auctions, I will be glad to combine shipping.

Additional policies

✔ FAQs about tracking the order:

Ⓠ. I can not track my order, USPS does not give me any information.
Ⓐ. Information about your order will be available only after will be registered in your country post system (it may take up to 2 weeks)
If you are not from USA, just copy tracking number and check it on the site your post
(some local postal services do not provide on-line tracking for international registered airmail. Such as: Germany, UK, France, Italy and Australian post)

Ⓠ. I can not track my order, in the post system of my country, how I can be sure that it was sent?
Ⓐ. You can track your parcel on site of Ukrainian post:
http://www.ukrposhta.com/www/upost_en.nsf/search_post?openpage
it shows the last place in Ukraine where your parcel was registered.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.