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many virus issues

stammberger73

Posted 08 August 2013 - 09:23 PM

stammberger73

New Member

Member

2 posts

I had a couple of FBI Moneypak viruses which I removed always with malwarebytes, trojan killer, super anti spyware but this time everything appears to be different first I had the moneypak virus which I couldn't even remove in SAFE MODE and now the aftermath is immense, windows wants me to provide the product key ID which I did but it comes up with a error message, the background is not visible anymore, the firewall is not on anymore and if I try to turn it on I get a error message that due to an unidentified problem windows firewall is not accessible anymore...here are two logs one from ADW cleaner# AdwCleaner v2.306 - Logfile created 08/08/2013 at 20:02:24# Updated 19/07/2013 by Xplode# Operating system : Windows  Vista Home Premium Service Pack 2 (64 bits)# User : Administrator - STAMMBERGER-PC# Boot Mode : Safe mode with networking# Running from : C:\Users\Administrator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DGH6P0MQ\adwcleaner.exe# Option [Search]

then Rightclick on OTL and select Run As Administrator to start. Under the Custom Scans/Fixes box at the bottom, paste (ctrl +v) the text. Verify that you got it all and Then click the RUN FIX button (NOT THE QUICK SCAN button!) at the topLet the program run unhindered, OTL will reboot the PC when it is done. Save the log and copy and paste it into a reply. It appears that Old Timer is now hiding the log in c:\_OTL\MovedFiles\08082013-some number.log so look there if you don't see it.

Download aswMBR.exe to your desktop.Right click aswMBR.exe and Run as Administratoruncheck trace disk IO callsClick the "Scan" button to start scan (Accept the Avast Engine)On completion of the scan if the Fix button is enabled (not the FixMBR button) press it and then run a new scan and click save log, save it to your desktop and post in your next replyIf the Fix button is not enabled then just click save log, save it to your desktop and post in your next reply

ComboFix

:!: It must be saved to your desktop, do not run it from your browser:!:

Rightclick on ComboFix and select Run As Administrator to start the program.

* :!: Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.

* A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

A file will be created at => C:\Combofix.txt. I'll need to see that in your reply.

If TDSSKiller alerts you that the system needs to reboot, please consent.

Run TDSSKiller again but this time:before you hit the Scan hit Change Parameters and check the two items under Additional Options. OK then Scan.In this mode it is prone to false positives so do not change the SKIP option to DELETE unless it says TDSS.When done, a log file should be created on your C: drive named "TDSSKiller.txt" please copy and paste the contents in your next reply.

Run adwCleaner Pause your anti-virus and close all browsersWindows Vista and Windows 7 users:
Right click in the adwCleaner.exe and select the option

Shut down your protection software now to avoid potential conflicts.
Close all browsers.

Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".

The tool will open and start scanning your system.

Please be patient as this can take a while to complete depending on your system's specifications.

On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

Post the contents of JRT.txt into your next message.

Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator. Then type (with an Enter after each line).

sfc /scannow

(Does this complain that it could not fix all of your files?)

Right click on (My) Computer and select Manage (Continue) Then click on the arrow in front of Event Viewer. Next Click on the arrow in front of Windows Logs Right click on System and Clear Log, Clear. Repeat for Application.

Reboot.

1. Please download the Event Viewer Tool by Vino Rossohttp://images.malwar...om/vino/VEW.exeand save it to your Desktop:2. Right-click VEW.exe and Run AS Administrator3. Under 'Select log to query', select:

* System4. Under 'Select type to list', select:* Error* Warning

Then use the 'Number of events' as follows:

1. Click the radio button for 'Number of events'Type 20 in the 1 to 20 boxThen click the Run button.Notepad will open with the output log.

Please post the Output log in your next reply then repeat but select Application. VEW will overwrite the log at C:\vew.txt each time it runs so either post your System results before running VEW for Applications or copy the file c:\vew.txt to a new location.

stammberger73

Posted 08 August 2013 - 11:29 PM

copy which text in which code box? I am totally new with this kind of computer stuff, sorry for the question.

ok, problem is solved...I keep working on it, thanks so far!

AFTER THE COMBO FIX STEP and the restart my computer became extremely slow, the desktop file folders dissappeared and I have no taskbar anymore, when I click on internet explorer it freezes-please help