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Customer Experience Specialist - eCommerce & Retail - 3/19/2018

Zuri, a fast growing home furnishings retailer, is looking for a highly motivated and dependable 'self-starter' with an administrative and/or sales background to fill a multifaceted position critical to the daily operations of our business, which is located in the Dallas Galleria area. Responsibilities are organized under three main categories:

RESPONSIBILITIES:

Sales / Customer Support

Answering customer calls

Greeting customers and assisting w/ sales

Virtual Design Consultations

Responding to support emails

Answering website chat inquiries

Order Fulfillment / Buying

Submitting POs to vendors

Delivery & Customer Pick-up Coordination

Quoting Freight

Calling customers after delivery to ensure they are 100% satisfied

Daily Operations

General Filing & Office Organization

Database Management

Invoice Data Entry

Other Duties Associated with the Daily Operations of the Business

We offer benefits and perks! There is also the opportunity to earn tremendous sales commissions and move up within the organization quickly.

QUALIFICATIONS:

The ideal candidate must possess high attention to detail

Candidate must have extremely strong computer skills

Must have strong, friendly, and upbeat verbal and written communication skills.

Ability to remain cool, calm, collected and organized, even in times of high volume

Ability to represent Zuri and be the voice of the company while handling customers in a professional manner.