IT Management Slideshow: Dirty Dozen: Inside 12 IT Disasters

Dirty Dozen: Inside 12 IT Disasters

The State of Texas partnered with IBM to consolidate data centers across the state. Service levels have dropped so low that many agencies gave IBM failing ratings and complained it was taking too long to perform routine tasks.

by Ericka Chickowski

Learning from your mistakes is good. Learning from others' mistakes is even better. We looked at 12 major IT failures to learn more about how and why they happened.

Each example is unique, but they all have something in common: a chain reaction of pain that rippled through the entire business or organization. Whatever the specifics, breakdowns within the IT organization are rarely contained. They can lose a business customers, they can cause lawsuits, and in some instances they can even shut a business down.