Belief is like a red helium balloon. You can't bear to let go of it. But letting go is easy, and once you do it floats away and you wonder why you ever held it.
Work, politics, race, religion... try it with ever larger balloons.
The world changes, beliefs don't. They deflate.

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This book is about how to run services, in any organisation, in any industry. It describes the basics, the core stuff, in realistic pragmatic terms. And it is pragmatically brief - we kept it to 50 paperback pages.

25... no, 26 errors you need to know about in the ITIL Version 3 books

There have been a whole list of amendments to the five core ITIL Version 3 books. The IT Skeptic has gone through these for you, cross referenced them to the BOKKED database, and listed here the ones that are worth knowing about.

That is, I have omitted those that are just typos that anyone can figure out, or inconsistencies that won't actually put you wrong, or cosmetic improvements. I list only those errors in ITIL V3 that are going to throw you if you don't know about them.

This list is taken from both those recently notified to the training organisations (ATOs) and others already in the BOKKED database.

The ones the ATOs heard about were notified because they were corrected in the five core ITIL Version 3 books. So if you buy a new V3 book some of these may be fixed. But you may not be able to tell as we don't know yet whether these books will be marked as "Second Edition". Release Management for ITIL V3 is unclear and undocumented publicly.