23 April 2005

I'm really eager to share some of the stories behind the team building programme that i joined in BaganLalang, Sepang from 14th-16th April 2005..but due to some workloads and shortage of staffs here in 1090, have to put it on hold till now....so here are some of the things that i've learned and still can remember till now, of which i strongly believed could benefit any one of us...the employee of Telekom Malaysia..or better known as TM after the rebranding exercise.. nyeh nyehh.....

1. Malaysian people mental model/LHC

We, the Malaysian like to make assumptions and perception towards anybody that we're dealing with in our everyday lives...and those assumptions are all the things that are unsaid...and stored in our left hand column (LHC). It is suggested that all those unsaid things are better being said and throw out and clearly communicated to the 2nd party to prevent miscommunication/negative perception from the other party towards us....

hehe these are some of the negative patterns/habits commonly find in Malaysian/employee of TM :p

MC pattern, last minute pattern, busy body pattern, look like busy pattern (LLB), blame others pattern, urgent leave pattern, and the list goes on and on...sounds familiar rite???? ....so after attending this course, looks like there's lot of bad things about me that need to be changed...come on come on rebranding yourself yati!!

3. Negative Instructions

We must use positive instructions to educate our kids/other people to ensure they'll follow the instructions..or if not follow at least to make them understand the real meaning behind the instructions. etc:

Sometimes, i dont know whether u guys notice or not, the more we said dont/jangan to our kids..the more they'll intend to do all those prohibited things...so kiranya tak berkesan la kan larangan kita tuh..so why not we try to rephrase the sentence in a more positive way...hehehe

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23 April 2005

I'm really eager to share some of the stories behind the team building programme that i joined in BaganLalang, Sepang from 14th-16th April 2005..but due to some workloads and shortage of staffs here in 1090, have to put it on hold till now....so here are some of the things that i've learned and still can remember till now, of which i strongly believed could benefit any one of us...the employee of Telekom Malaysia..or better known as TM after the rebranding exercise.. nyeh nyehh.....

1. Malaysian people mental model/LHC

We, the Malaysian like to make assumptions and perception towards anybody that we're dealing with in our everyday lives...and those assumptions are all the things that are unsaid...and stored in our left hand column (LHC). It is suggested that all those unsaid things are better being said and throw out and clearly communicated to the 2nd party to prevent miscommunication/negative perception from the other party towards us....

hehe these are some of the negative patterns/habits commonly find in Malaysian/employee of TM :p

MC pattern, last minute pattern, busy body pattern, look like busy pattern (LLB), blame others pattern, urgent leave pattern, and the list goes on and on...sounds familiar rite???? ....so after attending this course, looks like there's lot of bad things about me that need to be changed...come on come on rebranding yourself yati!!

3. Negative Instructions

We must use positive instructions to educate our kids/other people to ensure they'll follow the instructions..or if not follow at least to make them understand the real meaning behind the instructions. etc:

Sometimes, i dont know whether u guys notice or not, the more we said dont/jangan to our kids..the more they'll intend to do all those prohibited things...so kiranya tak berkesan la kan larangan kita tuh..so why not we try to rephrase the sentence in a more positive way...hehehe