Customer information

Handling & packaging

All our board furniture is packaged safely according to our transportation requirements. All items are protected on surfaces and edges with foam and expanded polysterene (EPS) and have been drop tested to help protect items from being damaged if dropped while in their original packaging. Both ends of the cartons include extra packaging so the cartons can stand upright. On extra-long cartons, a symbol indicates on which side, the carton must stand.

All our packaging can withstand a little rain although it is not waterproof. The packaging also enables you to store the item outside for a maximum of 6 months in your garage or shed at temperatures between 4°F and 104°F as long as you ensure that the packaging does not become wet.