STOP: 0x0000001E with STATUS_INSUFFICIENT_RESOURCES with More Than 800,000 Files on a Macintosh Volume

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SYMPTOMS

A STOP: 0x0000001E error message may happen on a computer running bothWindows NT Server and Services for Macintosh with a Macintosh volume withmore than 800,000 files. The arguments passed to the STOP screen may looklike

STOP: 0x0000001E (c000009a, 8010a77f, 0000298c, 80135f6c)

where c000009a is mapped to the status code ofSTATUS_INSUFFICIENT_RESOURCES.

CAUSE

The Windows NT kernel is running out of paged-pool memory. When Windows NTstarts up, it calculates the amount of paged-pool memory available to thekernel based on the amount of physical RAM in the system. The maximum thisvalue can be is 192 MB. If the kernel allocates all of its allotted paged-pool memory, it will not be able to perform many tasks and will insteadreturn a STATUS_INSUFFICIENT_RESOURCES (0xC000009A).

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:

For your convenience, the English version of this post-SP3 hotfix has beenposted to the following Internet location. However, Microsoft recommendsthat you install Windows NT 4.0 Service Pack 4 to correct this problem.

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

MORE INFORMATION

For more information, please see the following articles in the MicrosoftKnowledge Base: