Well the one that was sealed but completely puffy also looked separated. I just took a spoon and stirred it up really well and it did settle and the clumps disappeared a little. I think the heat from shipping made it puff and expand but I'm worried it's bad. Idk if I'm unfamiliar with the product or what. It's very thick, gritty, and slightly clumpy.

The second one was clearly dropped because there were scratches and dirt all over the lid. It actually had packaging tape sealing it so it wouldn't open. ( as the first one too) The packaging tape was broken. Someone really really miscarried my package.

I don't wanna give the company a bad wrap. It was my first order from them. The company is filing a complaint with the carrier for how it was delivered.