The Social Services Specialist is responsible for managing Bureau of Indian Affairs (BIA) general assistance, burial assistance and emergency assistance. This position also manages the energy assistance programs along with participating in the Food Bank and Wild Game Harvest program.

Essential Functions

Responsible for the day to day operations of designated welfare assistance programs

Develop procedures for Social and Financial Services Programs including but not limited to: Energy and Emergency Housing; Burial; General Assistance; Food Bank and Wild Game Harvest programs

Ensure client care from intake to discharge is delivered and provide direct care

Assist with program referrals to other Tribal services or community programs

Regularly reviews all cases to ensure quality and adherence to local, state and federal guidelines or regulations

Responsible for efficient and effective utilization of Social and Financial Services Programs resources

Collaborate with Social and Financial Services Program employees to identify the needs of the welfare assistance programs

Collaborate with staff to ensure the Tribe's representation at essential local, state and federal Social Services Program meetings and activities

Responsible for customer service and quality assurance in the Social Services Programs, and resolution of customer concerns

Responsible for staying informed of social service program trends, and recommending changes in service delivery to the Social and Financial Services Manager

Responsible for internal external outreach

Ensure workplace safety guidelines are followed for staff, vendors and customers

Performs other duties as assigned

Working Conditions

Lifting Requirements

Light work Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.

Category III Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid

Equipment and Tools

List Equipment used for job:

List Tools: Computer software

Drives Tribal or Personal Vehicle: both

Other:

Travel

Local

Qualifications

Education

High School Diploma

Bachelor's in Human Services related fields, preferred although year for year experience in lieu of BS or BA.

Experience

Experience working with Department of Public Assistance, and other State and Federal agencies

Three years of experience in social and community based programs

Experience in the development of community program strategies

Experience managing private, state and federal grants; and grant compliance

Experience in budget management

Experience in policy and procedure development implementation

Experience in public speaking

Understanding of public education and health and social services regulations

Knowledge and experience working with Alaska Native/American Indian people

Special Skills

In addition to meeting education and experience requirements, care coordinators must possess, or develop before providing program services, the knowledge base and skills necessary to carry out the care coordination process.

The care coordination knowledge base must include:

The terminology commonly used in human services fields or settings;

The ability to evaluate needs assessments to meet the needs of the population to be served;

The ability to organize, evaluate, and present information orally and in writing; and

This Job Description reflects Kenaitze Indian Tribe's best effort to describe the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job. This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation. This is not intended to be a contract.
Kenaitze Indian Tribe - 10 months ago
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