Monday, March 25, 2013

Don’t concern yourself too much with HOW MANY people are resigning. Instead, focus on the composition of loss.

The CEO wants to keep the most valuable people first.

Losing 22% of employees per year might seem high. It’s a lot higher if the resignations are mainly coming from strong performers. Define your high value people (is it based on their performance rating? Their recent sales? Their client relationships?) and focus on increasing retention amongst that group first.