CUSTOMER FEEDBACK

'I should like to send my thanks to Scott and Wallace for their assistance in helping us achieve a Project Milestone last weekend. A big thank you also goes to John your tanker driver, who proved to be a very professional and helpful operative.'

Doosan Babcock

Industrial Customer

"Fantastic team! Professional, courteous and get the job done quickly. Helped get our drainage back in working order - highly recommended! Thanks guys!"

LJ W

Domestic Customer

"Enviro-Clean were a great help in removing compostable material from our garden when we were creating a driveway. The lorry operative Tony was very professional and friendly and worked in tandem with the company who were installing the driveway to make excellent time in removing the tonnes of earth. We were really impressed with all aspects of the job performed by Enviro-Clean and would highly recommend them to anyone in need of such work. Great job guys."

Gerald Mclean

Domestic Customer

"Great bunch of folk. Really professional and friendly, and they have been absolute stars in helping me with a big issue with my septic tank. I bought an old farmhouse a year or so ago, and the septic tank has been buried for years. Enviro-Clean have been helping locate the tank, and have helped with clearing what waste they could from the one drain cover that we could find. The folk in the office (Jennifer?) have been amazing, and the guys that come to site work very hard. I cannot rate Enviro-Clean highly enough. Best people anywhere if you have a septic tank issue and highly, highly recommended. Well done team Enviro-Clean!"

Ted

Domestic Customer

"Cannot fault these guys, we had a blocked drain at the bottom of our garden. Needed sorting urgently. I called first thing in the morning and got Scott, his team were onsite that afternoon with all the equipment they would need to deal with any issues they would encounter, with no fuss or impact to us they had the issue fixed, the area cleared and text to me saying job done. A fantastic experience, I would have no hesitation in recommending them to anyone."

Cameron MacQuarrie

Domestic Customer

"Many thanks for the excellent service today.
I was pleasantly surprised that you managed to come despite the snow on the roads.
Ian was very organised and made an excellent job of emptying the tank and jet cleaning the outlet pipe.
I would have no hesitation in recommending your service which was also very good value for money."

Kenneth Harden

Domestic Customer

"Thank you for all your efforts in resolving the issues at Baird Street and the M8 slip road. I have been impressed with the professionalism shown by Enviro-Clean during the project planning, especially with developing the Risk Assessments and Method Statements and your assistance with the the third party stakeholders discussions. Once on site, the drive from both yourself and your operatives to achieve a successful outcome to our project was much appreciated. Please pass on my thanks to all those who were involved from Enviro-Clean."

Jim Clarke

Project Manager & Scottish Water

"Excellent service and friendly guys that go over and above! thanks very much!"

Ian Nowacki

Domestic Customer

"Thanks Enviro-Clean for a prompt fix of my problem. Left the area clean and tidy."

Domestic Customer

"The job was done right, they arrived on time, cleared the blocked drains and left leaving no mess whatsoever. Great job."

Domestic Customer

"Your guys were onsite yesterday evening and cleared blocked drain for me, job well done all fully operational again. The guys were very helpful onsite and job was phoned in late on so much appreciated for the attendance."

Graham Construction

Industrial Customer

"I had your company to my home tonight to resolve a drain blockage. I dealt with Declan. He was excellent throughout. First class communication, keeping me updated on arrival time etc and an excellent attitude. He is a real credit to your business. Please pass on my thanks."

Domestic Customer

"Regarding a call-out at our home yesterday and subsequent follow-up this afternoon my husband and I would like to thank everyone involved our grateful thanks.
Not the ideal time to have a crisis but your "A team" as we called them were brilliant and most efficient. First class and very efficient.
Thank you again."

Domestic Customer

Re Emergency Callout

"I thought I would take the time out to thank you and your staff sincerely for the excellent customer service, attention to detail and effort your operatives displayed on Tuesday for ourselves at our site in Kilmarnock.
It was a breath of fresh air to have the operatives attend site having been obviously briefed on the scope of works prior to arriving on site and having read the method statement and risk assessment supplied by yourself. The operatives' attitude at induction was positive and this continued into the working shift.
All the equipment was available and in good order when they arrived on-site. There was no "flaffing" about trying to get missing or defective equipment sorted which allowed the team to start and finish on time as we had discussed when we commissioned the works to yourself.
Not to single out individuals, as it is obviously a team effort, however your operative Innes was a star in terms of carrying out his work in a safe, dilligent manner and also with a smile; even when faced with some real hard graft! He is a true credit to your company.
Can you please pass on my thanks again to the team and I will feedback to my company and also Scottish Water the excellent service your company provided."

Graham Construction

Industrial Customer

"Just as a wee foot note, the way you responded, acted and subsequently sent the cost for all the jobs I've given you is EXACTLY what we were looking for. It's been great to deal with you and your guys over the last couple of ships and this procedure is how we would like to continue with jobs in the future.
Thanks again for all your support, we will be in touch soonest on receiving any requests for future port calls."

Global Port Services

Industrial Customer

"...a job well done by a good team. There were no problems and the crew finished promptly, even with their big tanker on the small Perthshire roads!"

Forestry Commission

Industrial Customer

"A job well done! Very pleased with the speed and workmanship, we will definitely keep you in mind for future works."

McDonald's Restaurants

Industrial Customer

"I am very pleased with the way that the sludge tankering project has gone. I look forward to working with you again in the future."

Alpheus

Industrial Customer

"Please thank your team again for an excellent job. Not only was the tank emptied properly but it was cleaned really thoroughly.
Thank you for your first-class service and we will not hesitate to call upon you next year, or earlier, if we feel the need arises."

Domestic Customer

"Very professional and great organisational skills as tasked with a job last minute and would highly recommend them to other companies."

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