TripAdvisor Reviews

A two-star hotel will give you more amenities than this resort.

on Mar 15, 2018

Cambay Hotel & Resorts Yatra.com
Honest Review:
Negatives:
A two-star hotel will give you more amenities than this resort. It is far away from the city, you will end up forfeiting more money and time staying at this resort. I ruined here my last weekend here.
2. We had booked a standard room they upgraded it to a superior room but the rooms are not even clean there were bugs in the room then the hotelier changed the room and again the same problem we have faced, they first we have to waste our time and money to reach there then we have this room problem and we have to change the room trice.
3. The manager is polite and but management and cleanliness are not up to the mark.
4. Far away from the city in an industrial area. Ola refuses to take the booking and you don’t get any transport from there.
5. Rooms utilities you need to ask them one by one again and again. Not available in advance(soap, slippers, toothbrush etc.)
6. Nothing a resort like facilities or activities.
7. Untrained staff, but polite enough.
8. Rooms were not looking like a star hotel room. Very simple rooms. Bathtubs are dirty no hot water facility no remote for AC, limited channels are available in TV, dusty rooms, refrigerators are not working, no arrangements for breakfast, The bar is closed, they charge 85/- for single Roti/Chapati. There were many drawbacks in the resort that is not at all acceptable by a brand like Cambay Hotel & Resorts, we want our money to be refunded. And even Yatra.com is not looking into the matter they said it is non-refundable, we have to book a new Hotel for the next day. Also, we get a good resort which is near to city Palace and Fateh Sagar Lake at half price through MakeMyTrip.com.
Will never recommend anyone to stay here, even if they provide a free stay, you will end up paying more to cabs (Rs. 600 one side) if going there by public transport. A big Zero
Positive: Other 2-3 staff members are polite and ready to help.... More

Worst place to stay for travel to udaipur

on Feb 19, 2018

Honest Review:
Negatives:
A two star hotel will give you more facilities than this resort. It is far away from the city, you will end up paying more money and time staying in this resort. I ruined here my last weekend.
1. Swimming pool water not cleaned regularly.
2. For a couple they provided us a children room by adjoining two single beds, we forced them to change it at night.
3. Manager is rude, he says, "call at reception only at night..I am sleeping".
4. Far away from city in a industrial area.
5. Rooms utilities you need to ask them one by one again and again. Not available in advance(soap, slippers, toothbrush etc.)
6. Nothing a resort like facilities or activities.
7. Untrained staff
8. Rooms was not looking like a star hotel rooms. Very simple rooms.
Will never recommend anyone to stay here, even if they provide a free stay, you will end up paying more to cabs (Rs. 600 one side) if going there by public transport. A big Zero
Positive: Other 2-3 staff members are polite and ready to help.... More

Great experience

on Jan 25, 2018

I stay with my family last week.and my experience was very nice.room was very cleaned and greeting was awesome. Food was testy,and staffs were very sporting.. swimming pool was very cleaned,we enjoy swimming.this was a memorable experience.... More

Awesome

on Jan 25, 2018

Last month i visit in Cambay hotel Udaipur and my experience is awesome. Place wise its good, Room was very comfortable, food was excellent, service was very nice.. Staffs was very humble. We enjoy my Holiday with my family.... More

Almost everything was wrong about this place...Almost!!

on Jan 22, 2018

We were celebrating reunion of our senior family members. People came from US, UK and from India. We were 14 people who had traveled 6-7 hours to reach this place.
First, the location was awful. It is stark in the middle of an industrial area with all the noises greeting you early in am. It was no where near what one saw in pictures on the website. Their wheel-chair was missing one of the foot-holders. The Bathrooms in all the 6 rooms were stinking, showers were not working in some, sink taps were falling apart, linens had holes!! the quality of the linen, bed-spread, etc left us in shock! The cupboards were stinking too.
The refrigerators were not working in some rooms. when the curtains were pulled, we were greeted with either remarkably huge beehives or pigeons sitting on the window sill and had made the area very dirty with poo.
The staff were not at all surprised by our complaints. Their fixes were palliative at best and were totally inadequate and humiliating at times. Two rooms had roll-in beds-- discussed a priori before our visit due to the ages of the people involved. that was not to be. they brought in a mattress and put it on the floor! they had the gall to tell us that it is their resort policy to do so!! The administration did not entertain any options to fix this. They BOLD face lied to us when asked if they well let 2 people sleep in another bedroom instead of on floor. They said, they did not have any vacant rooms!! ALL the other rooms on the floor were empty and stayed empty till we left.
This resort DOES not have Alcohol permit. They were offering their services to pick up alcohol from local area. Of course, it took more then 1 hour to get the alcohol...
The dinner served as buffet was the only positive that night for us. It was not the best, but good enough to help us feed most of our family. For Non-veg -- only one choice chicken. no Fish, Lamb etc. However, the delay in getting alcohol caused delay in dinner for a few who ordered room service. It took long time > then an hour for Methi Chicken, Chicken Tikka, and daal. Their excuse, we always make food fresh The Tikka was so salty that we did not finish it! The Methi chicken was so sweet that it was not authentic at all. They forgot to bring the Roti's with food.
The gardens were not maintained well, there were too many bugs, the pool was dirty.
so, why almost? the basic non-admin staff was polite, willing to help and often helpless. The admin lacked the attitude to work with us. These was a tired bunch perhaps due to the way the property was -- tired and rusty.
The internet was not working!!
There is more I can say but have said enough.....We were in touch with the property frequently before our visit and had prepared them for the visit. Alas, we had to check out the next day and move to another resort -- a wise decision on our part.... More

Excellent

66

Very Good

31

Good

27

Fair

17

Poor

65

Overview

Cambay resort, a luxury hotel located in Udaipur, features an outdoor pool. The resort is situated 15.9 km from City Palace, Udaipur. This hotel in Udaipur houses 60 fully air conditioned rooms outfitted with chandeliers, cane furniture, wooden frames and handi lights giving guests the feel of colors of Rajasthan. The rooms are well equipped with amenities which include work desk, electronic safe, usb internet sticks and direct dial phone.

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.

Policies

Guest must be over 18 years of age to check-in to this hotel.

As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.

The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.

Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.

Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.

There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.

All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.

Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance

Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Booking Policies

The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.

The primary guest must be at least 18 years old to be able to check into this hotel.

The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

Child policy apply which may vary from hotel to hotel.

Failure to check into the hotel, will attract no show charges as per Hotel policies.

The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.

Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.

Note PAN Cards will not be accepted as a valid ID card.

All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.

In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.

Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.