Hello, we are Qualitor

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In the market since 2003, we help companies of whichever size organize and improve their service processes, standardizing, systematizing, and promoting constant improvements. Get to know our most important benefits and resources.

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who already uses

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“The Qualitor solution for Service Management of IT implused Kroton Educacional in management improvement due to the native integration of the processes of Incidents, Changes, Problems, and Configurations. Allied to the ITIL implementation project and specific adaptations in the solution, Kroton improved maturity in these short-term processes, facilitating the adoption by IT and especially accelerated the change of the company culture concerned to IT management. "

Carlos Sanches

Information Technology - Kroton Educacional

"Using the Qualitor solution over 5 years, has been very reliable and meets our maturity purposes in governance and management of both our technology area, as in the Operations area. We have much facility to integrate with other solutions and suit our needs, this is facilitated by the proximity of our partner that understands our needs and can address them in the best way."

Givanildo da Luz

Executive Superintendence - Withdrawal and pay

Qualitor was fundamental in the implementation of our management model of IT. Through it we were able to standardize the operation in all of our sites, from Rio Grande do Sul to the Amazonas. Service times reduced, SLA guaranteed, satisfied users. This is the result!

Jean Concilio Xavier

CIO - Cortel Group

"We found in Qualitor a very adherent solution to our needs. In addition to attend in a quite flexible way to diverse areas of CSC Algar, it natively has the main ITIL processes that support our Corporate IT area. With this, we created a common channel of registering and monitoring requests for our public, which has allowed us to implement a model of efficient and productive service."

Diogo Martins

IT and the Corporative Solution Center - Algar

"With the implementation of Qualitor, we are able to have the governance required with indicators in real time for administration of the IT environment, significantly improving our internal SLA and performance of IT teams."

James Rocha

CIO - Herval Group

"Qualitor is installed in the Randon Companies for around six years, attending the IT Help Desk and Customer Service of CSC (Center of Shared Services) areas. Highlights within Qualitor the value of communication with users and the facility of measuring their level of satisfaction with the service received. The constant product update assures us the continuity of operation with a high degree of trust."

Carlos Roberto A. do Nascimento

CSC Executive Manager - Randon

"Qualitor is giving us control over all the demands of the IT area and the Department of Personnel and Human Resources, in which we are managing to measure response times" SLA "as well as which are responsible for the service."

Genaro Passos de Oliviera

Administrative and Finance - Grupo Sinosserra

In the beginning, we needed speed and Qualitor showed to be easy to install and start the operation. After, we needed to amplify for the service to internal demands and the tool showed itself very adherent to our demands. Now, we want to innovate, expand the service to social networks, reduce operational costs through CLOUD, create specific forms workflow, and other things. We are able to do all of this with Qualitor. We are very satisfied.

Carlo Andrey

CIO - Conectcar

Qualitor is very easy to implant and has an excellent cost benefit. Various areas of our SSC is already using the tool and we have perspectives to amplify the use.

Ricardo Santos

Technology Manager- Akzo Nobel

Porto Alegre - RS

Telephone: (51) 3025.6699

Call Center

(51)3025-6675 From Monday to Friday,from 8:30 to 12:00 and 13:30 to 17:30