All Apple iPhones and devices must not be 'activation locked' and must be deregistered (removed) from any iCloud (Find my iPhone/iPad) accounts. All phones and devices must be on a UK network or not locked. Phones or devices locked to a foreign network will not be accepted.

Know your Device’s Serial number?

What is a Serial number?

This sounds a bit complicated but it really isn't.

A Serial number consists of 11 or 12 alphanumeric characters and is unique to each and every device.

You'll usually find it printed on the back of the device.

Great service and true to their word

I'd used mazuma before, however on my last device, o2 offered a better price so I sent it to them. They then came back and said some part was faulty and offered me less than half. I argued this as it was fully working. So I went back to mazuma this time and didn't even shop around. mazuma offered a good price, the pack came in 2 days, I returned it, and the full amount promised was in my account in 2 days. Super fast, super reliable and true to their word. 10/10, for a 5 star service. Thank you.

Nigel from Yorkshire1 Mar 2015

Super fast service, amazing!

I cannot fault this service at all, in fact it is brilliant! I sent my phone back on a Saturday and by Monday afternoon the money was in my account! It's brilliant and I would definitely use it again. Thanks Mazuma :)

Christpher from Kent1 Mar 2015

Fantastic and fast

The postage bag came the day after requesting one, fast payment put the money straight into the bank. Also Mazuma emailed regularly to keep us updated with the process. Great would definitely use again in the future.

Karina from Yorkshire1 Mar 2015

Excellent trouble free sale

I received a quote, the packaging to send the phone to them arrived, I posted the phone free of charge, they emailed to say they had received the phone, the money went into my bank. As simple as that! Fantastic!

Amanda from Shropshire1 Mar 2015

Great service and price

Brilliant service. Offered best price for the phone. Received the seller pack very quickly and once returned, the money was in my account the next day. Would recommend.

Andrew from Borehamwood1 Mar 2015

Your sales basket is empty

Postal Limitations

Due to new Royal Mail conditions for posting lithium batteries, all postal services are now limited to a maximum of 2 phones or devices per parcel.

If you are selling more than 2 phones or devices, please register multiple sales of no more than 2 phones or devices per sale.

Selling 10 or more phones/devices?If so, please continue to place a single sale for all the items as our free courier service is unaffected by the Royal Mail limitations.

Your Mazuma Posting Options

Please post at your nearest post office and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.

Estimated time of delivery

1-3 Working days

Cost of this service

FREE (Postage is prepaid by us)

Royal Mail loss or damage cover

Up to £50

Maximum no. of phones per parcel

Up to 2

Option 2

Special Delivery

Up to £500 Cover

Please post at your nearest post office via ‘Special Delivery’ and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.