The Campus Community is a FREE online resource for all Infinite Campus users. Campus Community contains a wealth of information to learn more about the product and is the first place to start if you need any kind of help. Receive 24/7 access to the following:

All Campus Portal passwords are provided by the school. For instructions on how to access your District ID for the Mobile app, see here. Schools need to have the Campus Portal available in order to use the Mobile App.

Portal
Your support case management.

Our support portal is your primary channel of contact with Support, and is available to access 24/7. The portal takes collaboration to the next level by giving your in-district authorized support contacts the ability to find answers, submit new requests, communicate with Support and manage your past cases.

Some questions and issues are better discussed over the phone.
Please submit your case details prior to calling. That way we have all relevant information and can immediately begin working on your request/issue.

Hours available

Monday – Friday 6 a.m. to 6 p.m. CT

(24/7 support is available for Campus Hosting customers experiencing an application outage)

Connect directly to your case representative

After you dial, enter your case number and be routed to the advisor assigned to your case.

Meet Our Team

Service, Commitment, Teamwork, Learning and Leadership

The Campus Support team embraces a set of five core values that clearly define our culture and expectations of our organization.

Customer Satisfaction Surveys

Infinite Campus utilizes a customer satisfaction tool to gather feedback on the services provided to customers when they contact Campus Support. Our goal is to exceed 95 percent customer satisfaction.

Learn Well and Prosper

We embrace the challenge of staying updated on the innovative and evolving Campus product.
We take personal initiative to learn, be informed, and gain new knowledge, skills, and understanding.