Preparing for renewal season: the dos and don’ts

It’s that time of year again, the time when many golf associations start their renewal season. We’ve put together a list of dos and don’ts to ensure you have your Golf Nations site set up correctly for the new association year.

Do: Update your association base fee and any club membership type fees that are scheduled to be increased for the new year.

Don’t: Don’t create new membership types for the new year. Since membership types are linked to GHIN services, they are meant to last indefinitely. They should not have a year associated with them. This is especially important if you are using auto-renew. Creating new membership types for each year could cause your auto-renewals to fail when processed.

Do: Update any email templates that reference a year. If you are using the Golf Nations default email notification templates, this does not apply to you.

Do: Update the year on your confirmation pages. This only applies to those who have customized the three Golf Nations confirmation pages.

Do: Update pricing for add-ons and discounts.

Here are a couple of other important things to know about renewal season in Golf Nations.

Roster
When an association is not in their renewal season, the Golf Nations roster will show whether or not a golfer has paid through Online Join and Renew as well as the date of their last payment. The first day of your renewal season, all golfers show “up for renewal,” even those who previously paid, and their last payment date is removed from the list. As transactions come through the system during renewal season, the associated golfers’ payment status will be updated on the roster and the new payment date will be listed.

Auto-renew
Golf Nations will send out automated email notifications 14 and 7 days in advance of a golfers card being charged for auto-renewal. The price displayed when the 14-day email is sent is locked for that golfer. Any pricing updates made after that email is sent will not affect that particular golfer.