Lighting55 Collaborates with Ekomi for User Feedback

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Lighting55 begins using Ekomi as a feedback tool to get customer response.

Tarpon Springs, FL (PRWEB)September 17, 2013

Lighting55, the premiere online lighting company has collaborated with Ekomi, the trusted name in online feedback. The Lighting55 – Ekomi system works this way: A customer orders product from Lighting55. Ekomi mails them and requests feedback. They leave a feedback and it is published on the company page of Ekomi. Since the system does not involve the interference of Lighting55, it is completely safe and trustworthy.

Lighting55 has collaborated with Ekomi since the latter is among the most popular online feedback tools. With its proactive feedback collection strategy, customers can send their feedback in no time. This helps customers to send honest and accurate feedback comments. Lighting55 sells many lighting products through its online store. It is important for a company to learn about the customer responses so that they can improve their services.

The collaboration took place recently and the company page for Lighting55 can be seen on the website of Ekomi. They use a star rating system to rank the feedback of customers. Ingo Schaer, the owner of Lighting55, said, “I got to know about Ekomi from online sources. It is probably the best online feedback tool. Our team was looking for something like this as we want honest customer feedback that we can boast about. Although we do have many customer reviews on our website, the Ekomi tool talks directly to the customer without involving us in between. This makes it more trustworthy for customers. And this is what we want – something that can further strengthen our patron trust bond. There is lighting info available on our blog.”

The company page at Ekomi currently stands at 4.7 stars of 5. It displays the Ekomi seal of trust and a certificate with contact information of Lighting55. Since Ekomi directly contacts customers, the reviews posted on the website are 100% genuine and reliable. Lighting55 benefits from this as it receives completely transparent reviews and management services.

Neil Black from Key West is excited about his experience with Ekomi. He says, “After I received the fantastic lamps, I got a mail from Ekomi. They asked about the overall experience and if I could write a Lighting55 review. I was extremely happy so I obviously gave a 5. They told me that my name would not be published on their page so I was free to give an honest feedback. Well they can publish my name – I’m okay with that. I think that’s a great move and all companies should have this facility.”

Lighting55 is an innovative company that keeps bringing newer and better products in the lighting industry. They have tie-ups with many brands and they feature the products of several world-famous designers. The new collaboration is just a step forward in their customer service. Customers can get more information about lighting from their website.