Deming preached commitment to quality

American mathematician provided framework for Japanese success

10:09 PM,
Oct. 13, 2013

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William Edwards Deming studied how we work and what it takes to work well; his observations introduced companies to the ideas of continuous improvement for work processes, product quality and worker/manager relationships.

American companies were reluctant to adopt his ideas, but after he spent time as special assistant to the Supreme Commander of Allied Powers, Gen. Douglas McArthur, the re-emerging industries of Japan invested heavily in his ideas. ...