Please complete our customer satisfaction survey. Your service-delivery experience will help us to determine which improvements need to be prioritised. Click here for electronic versions of the survey in English, Afrikaans and isiXhosa. The closing date is 31 July 2019.

Should you wish to report a service fault, please contact the Kouga Call Centre on 042 200 2200. The call centre is open seven days a week from 7:30am to 7pm. Outside these hours faults can be reported at 042 291 0250 or 042 200 8330. Alternatively, click here to download the Link app for easy fault reporting.

Traffic offenders face jail time

MORE than 3000 drivers could face arrest on Kouga roads if they do not to pay their outstanding traffic fines as a matter of urgency.

A total of 3 750 warrants of arrest has been issued for drivers who failed to pay their fines by the due date and also failed to appear in court on the stipulated date to contest their fines.

Kouga Executive Mayor Daphne Kettledas said the municipality had been left with no option but to come down hard on traffic offenders as lawlessness on the roads was escalating and endangering the lives of innocent people.

“South Africa has one of the highest road death tolls in the world. There have also been some horrific accidents here in Kouga. As local governors, we have a responsibility to protect road-users from drivers who choose to ignore laws aimed at keeping people safe,” she said.

She said the Kouga Traffic Department would be holding road blocks across the region as part of the municipality’s drive to clamp down on traffic offenders.

“If a warrant of arrest has been issued for you and you are stopped at the road block, you will be arrested on the spot if you cannot pay your traffic fine. You will also have to pay an additional R200 fine for being in contempt of court.

“Just this week a driver for whom six warrants had been issued, was stopped at a road block. He had to pay R3 300 on the scene to avoid arrest.”

Drivers who would like to pay their outstanding fines to avoid jail time can contact Shaun on 071 786 1169 or Jan on 071 568 0101 at the Kouga Traffic Department.

The Mayor said improving the enforcement of traffic laws has been a priority for the municipality over the past year, with ICAM traffic cameras also now in use in the region.

“We would also like to appeal to all road users to abide by the traffic laws. They are not there to frustrate or hamper anyone; they are there to keep you and your loved ones safe.”