Permits are issued out of the Plano Police Department and the hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m. The department is located at 909 14th Street in downtown Plano on the corner of 14th Street and Avenue H. You may contact us at (972) 941-2426 or pdpermits@plano.gov.

Solicitor’s Permits are required for all commercial solicitation on residential or City-owned property. Permits are not required for charitable or non-profit organizations, but they must still comply with Plano’s soliciting ordinance as well as soliciting on commercial property, including parking lots; this falls under trespassing laws.

Businesses are required to complete a Business Solicitor’s Permit Application. This is designed for the owner, manager, supervisor, or representative of said business.In addition to the completed business permit application, a photocopy of one’s government-issued ID as well as a sample or copy of the handbill, flyer or business card you intend on soliciting with will be required.Additionally, each individual who solicits on your business' behalf must complete an Individual Solicitor’s Permit Application and attach a photo copy of their government-issued ID. More information is available on the New Solicitor's Permit webpage.

Payment of $20.00 will be required when all applications (business and all individuals soliciting for the business) are submitted. Please submit all business and individual applications at the same time; additional applications cannot be added once the solicitor's permit packet has been received.

Once a solicitor’s permit is expired, the business and any individual(s) soliciting for the business must re-apply using the same paperwork and procedures indicated in the question “What is the process to obtain a Solicitor’s Permit?”City of Plano does not offer an individual solicitor's permit auto-renewal option.

Our permits coordinator processes applications in the order they are received. According to the city ordinance, it may take up to ten (10) business days to process, issue, and / or deny a solicitor’s permit.

No, you may not solicit via mail boxes, even if you have a valid solicitor’s permit.The federal government / United States Postal Service takes these violations very seriously. If found soliciting via mailboxes, the business and / or individuals are considered in violation, therefore the violation consequences outlined in Question #9: “What happens if I solicit for my business without a permit?” applies.