Not much to say accept excelent customer service . Answered all my questions without beating around the bush . Made going into a dealership to buy a car almost fun . They didnt have to work very hard though , the cars sell themselves

I was disappointed that a fuel treatment charge was added to my bill after the fact I had not been told of that charge and had not approved it beforehand. In the future please be up front with your charges

I am late writing my review as my purchase occurred in July 2017. I purchased a 2107 Acura RDX from Bob Lindsay Acura, with Roger Waldo as my salesperson. I have bought over a dozen new cars through the years, so I have a pretty good idea of how the new car purchasing process works! Roger was excellent to work with. I had already done my homework and knew the price I needed for the Acura, as well as the trade-in price for my used car. Roger and I communicated by telephone and email, as I explained what I was looking for and what price I was expecting. He was prompt in responding and professional throughout. When I came to the dealership (I live 90 miles away), he had the two new Acuras I was interested in ready to drive. We quickly agreed on my price, and we completed the sale. Roger found a couple small nicks in the paint and scheduled a time for the dealership to do a touch-up. The dealership drove a loaner car to my house for me, picked up my RDX, and returned my RDX in a few days. My RDX has been an excellent vehicle; I drive a lot of miles and it has not had any problems. I highly recommend Bob Lindsay Acura, and especially Roger Waldo. In a few years, when it is time for my next new car, I will definitely return to Bob Lindsay Acura and work with Roger.

We drove from St Paul to purchase a 2016 RDX and we were very pleased with the entire process. Jeff Pongratz in sales was great to work with and made sure everything went smoothly. Kristin Ewert handled the paperwork and the entire process was done in a couple hours. I am very pleased with the professionalism of Zimbrick Acura and recommend it highly.

Searched for a car online and went into the dealership knowing exactly which new car I intended to buy. Great facilities and inventory. However, it's clear that the staff isn't used to seeing folks of different ethnicities. I received several pointed questions asking where I was from, comments on my accent, and questions about which languages I spoke. All of which were quite comical as I was born and raised in Indiana, with parents and grandparents also from the Midwest and have the most "Hoosier" accent around. Ultimately I was able to ignore the rude comments/questions but left wishing I had given my business to another dealership. But the deals at this location are much better than the ones on the north side, so that was the ultimate decision-maker. North side treats you right, but the south side is better value in terms of cost.

I have dealt with Rick Gross for my last 4 cars. He. Makes sure make an Informed decision o n the car I purchase. He always makes sure I know know all the ins and outs of the vehicle and fixes all the settings and connects my devices.. He always is available for any questions..I feel free to stop in for help. I WILL be back to Rick in 3 years when my lease is up.

These guys are really good and get the job done. We all know the dealership service dept is in business to sell services, and follow the Acura maintenance schedule. Maintenance service prices are not cheap, but are required to keep your your Acura running for many thousands of miles. You have three options- go to a local guy and pay less while maybe not getting the exact service you need, do it your self on fluids save $$$$ but you have a mess and need time and space, or use the dealer. Charlie and team are really good- and always provide suggestions on service based on mileage and service schedules. You pay what you get - no bargains but if you have an issue Charlie and team will make it right.

Today I purchased (leased) my second MDX from Schaller Acura!!!! I bought my first MDX there 4 years ago. I loved that car, but then I met the 2019, and we were meant to be together. From the moment I walked through the door 4 years ago until the moment I walked out the door today, I have been treated with nothing but kindness, courtesy and respect. I have the utmost respect for every member of that team. Every single person has a smile on their face, is so pleasant to work with, and goes above and beyond to help their customers. In the last 4 years the service team has been out of this world amazing. I have worked with Dave, Joe and Brian the most, but they are all great. Katherine and the other helpful women who have answered the phone and booked my appointments are always so cheerful and kind. And the great guys who drive me a courtesy car every time I have my car serviced are so wonderful and accommodating. Craig even knows my crazy morning routine as a single parent and accommodates his day to work for mine! The service team is top notch and I would never have my car serviced elsewhere. They are trustworthy and honest, they???re not out to get your money. The sales team is also top notch! Big shout out to Jeff Norwood for today! Never an ounce of pressure, always providing you with all of the options. They treat you as a person, not a sale. They take the time to teach you every detail of how your car works and all of the features. A huge applause to Brian Savo in financing! What an amazing guy! So helpful. Explains every step. Deals with the DMV/RMV (has to be awful), and all with a smile on his face. But I???d be remiss if I didn???t give the biggest shout out to James Merrill, the sales manager, and the reason I stepped foot through Schaller???s doors 4 years ago. Truly amazing man! I can honestly say, I don???t see myself ever owning a car other than an Acura or ever purchasing or servicing a car anywhere but Schaller! I???m in for the long haul! Megan H.

I was expecting the dreaded car buying routine but instead I was very impressed with the Shaller Acura team, Mitch and Joe were very easy to work with, knew their stuff and made the entire experience awesome. Great job Mitch and Joe!

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