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Dynamics GP eCommerce with Fulfillment on the Warehouse Floor

If you are in Wholesale or Mid-Size Retail business, ecommerce exposure gives you additional advantages in your industry competition. Ecommerce order processing has reasonably low transaction cost, when your eCommerce application sends B2B (as in the case of Wholesale) or B2C (Retail) Shopping Cart into your Warehouse Management System for immediate processing via barcode scanning on the warehouse floor.

CRM with Email to Grow Sales and Profits â What Works and What Does Not by anirac

Sales calls, emails, meetings, proposals, presentations. Thatâs a sales personâs world. And to a large degree the secret to selling success is maximizing the quantity of calls and emails and proposals, etc. that you do. Thatâs what a CRM is supposed to do for sales people.

CRM helps sales people remember to call the right customer at the right time. It helps them prepare proposals quickly. Some CRMs even help sales people send standardized emails to customers.

Sounds good but, we all know that you canât just put a CRM in front of your sales team and expect success. Getting sales people using the CRM consistently is the biggest challenge. But all of this fire power is focused soley at customers currently in the sales personâs pipeline of deals to close.

If youâre close rate is a robust 30%, then 70% of your leads and prospects are just getting left behind for the most part.What if your CRM sent email automatically to the 70% of your prospects that didnât buy the first time?

CRM with email thatâs automatic is easy for sales people. Imagine that when the sales person decides to stop pursuing a lead, they just change a status value, say from Prospect to Suspect, and a completely automated email campaign starts nurturing the prospect automatically.

The return on this kind of automated email CRM approach can be tremendous. The reason is that so few of your competitors are doing it.

Here are some facts about CRM email:1) Most sales people talk to many prospects and close deals with less than 50% of them.2) Most sales people focus their time on prospects theyâre current closing and put off follow up calls to âcoldâ leads.3) Most prospects that donât make a purchase do not select a competing product, they just choose to do nothing for the time being.4) For these reasons, your CRM email nurturing campaign does not to need to be the most brilliant email campaign ever created. It just needs to keep your name in front of the prospect.5) They will call you when they are ready because youâve been staying in touch with them via CRM emails.

Hereâs what doesnât work in CRM with Email!Most CRM solutions have available integration with separate email marketing solutions. So, the sales people work their prospects in the CRM and then periodically, the marketing team mines the CRM for âcoldâ leads to add to their email marketing campaigns. If your sales people arenât the best at keeping the CRM up to date, then many of their leads will be missed in this process or it will require a lot of research by the marketing team to find them. Either way, it wonât be consistent.

Also, the sales person has built a relationship with the prospect. We want to maintain that. We want the emails from the CRM to appear to have come from the sales person and we want the sales person to get the reply or call when theyâre ready to buy!

Finally, most email marketing solutions include escalating prices based on the number of emails in the list and emails sent. This discourages use of the long haul in this way and causes costs to grow over time.

Online CRMs like SalesNexus.com offer email marketing thatâs automatic and can be activated by the sales person. SalesNexus.com CRM emails are also unlimited. Your costs donât change no matter how many emails youâre sending. This makes it easy and affordable.

Craig Klein is CEO and founder of SalesNexus, an online crm with email solution for small to medium-sized businesses. SalesNexus is the only online CRM that can bring ACT! online.

Contact Centric vs. Account Centric CRM: Which Small Business CRM Software Is Right For You? by Scott Gingrich

When choosing CRM software for your small business, it is critical that you understand the difference between Contact Centric CRM and Account Centric CRM. This is one of the biggest mistakes companies make when choosing CRM.

This article is a bit on the technical side, but well worth the read.

There are two basic paradigms for CRM systems: Contact centric or Account Centric. In Contact Centric systems, the primary organization is around independent contacts. In Account Centric systems, there are two levels to the basic organization: a company or account layer to which multiple contacts can be related.

CONTACT CENTRIC

In a contact centric system, the database is organized around individual contacts. So, if you have dealings with 3 different people all from the same company, you would have 3 different contact records and in each record would be the company name.

There may be ways to relate different contacts together, but these will be in the “workaround” class.

A Contact centric organization makes sense if you are dealing with individuals and you do not need to do such things as look at an organization’s combined history. It is very difficult/clumsy to track company related information separately from contact information. For example, if you want to track information about a company (e.g. sic code, # employees, annual budget, etc.) separately from contact related information (e.g. favourite hobby, home phone number, spouse’s name, etc.). there isn’t an easy way to do that:

– Under which contact do you store the company information, – Which contact becomes the primary record, – Do you store the information under both contacts…which makes updating difficult. – Do you create a “contact” record to serve as the company record and somehow relate the contacts to it?

ACCOUNT CENTRIC

Account centric CRM systems have a layer above contact, the organization or account, that can tie multiple contacts together. This has the advantage of being able to track company-related information entirely separately from contact-related information. This approach is usually easier to:

– See all opportunities for an account/company. – See combined history. – Do address updates. – See the organization and all its contacts in one view. – Report on company vs. individuals easier.

MY RECOMMENDATION

If you’re working in an industry where you only need one contact record per account, you may want the simplicity of contact centric. However, if you are going to want to track multiple contacts per account then contact vs. account centric becomes a very important consideration and you should give heavy weighting to systems that are truly account centric.

Scott Gingrich is the creator of The Insider’s CRM Success Toolkit, the world’s most complete and only guaranteed approach to successful CRM projects.www.thecrmcoach.com.

Selling in a Recession – 5 Steps for Sales Survival

The
Sales Coaching Institutes customized sales
skill training
focus on selling techniques and strategies that are used throughout
the sales process.

The good
news is that recession has bottomed out and the economy is on an
upward trajectory of revival. But tough times are not yet over and it
wont be in a short time. The storm might have gone, but we have to
work through the wreckage it has left on its trail. That would take
some time.

This is a
time when people are spending very cautiously. Businesses are picking
up, but very slowly. What does this mean to sales people? Does it
hold only pictures of bleakness? Not at all, at least not for people
those are ready to brace the hard times with a steely determination.
It will be hopeless for sales persons that give up easily.

There are
quite a few organizations and sales professional that really did well
during 2008, right at the peak of the recession. Some businesses made
good profits and hired more people. SaskTel, a leading wireless,
phone services, Internet service provider in Canada made $121 million
profit in 2008, an increase of 44% over the profits for the year
2007. LG Electronics registered an increase of 1.1% in profits in
comparison to the year 2007. In the first quarter of 2009 LG
Electronics registered 62.1% profit. The net annual profit figures
of LG are yet to touch the pre recession figures, but signs of
recovery are clearly visible.

Back at
home there are some encouraging facts. US Newspapers made 12% profit
in 2008. Newspapers with less than 15,000 copies circulation made 15%
profit. These figures are healthy considering the fact that large US
Newspapers have been making 12% profit for the past five years.
Recession didnt make much difference. How did they do that and you
can incorporate their strategies into your sales methods?

Have a
Positive Attitude

This is
crucial in difficult times and crisis situations. A positive attitude
will make one energetic and increase productivity. It requires
discipline in thought to have a positive attitude when the entire
media is blaring gloomy news and forecasts 24×7. It requires vision
and clarity of thought to see beyond. Recession worse than the
current one, have come and gone. This one will also pass. The best
thing is to concentrate on the task at hand  keep on trying to
sell.

Work
Harder

Hard
working sales people know that this is the time to work even harder.
This is a testing time where the hard workers are rewarded. This is
not the time for the journeyman salesman, the 9-5 order taker, or the
mediocre wannabe. This is the time for the hard worker, the ones that
eat, sleep, and drink SELLING. This is the time when the salesmen
with can-do-it attitude have to make 50 calls instead of the usual 20
calls to get one order.

Sales
people passionate about selling will have to put in more sincere
efforts, make more calls, qualify more prospects, give demos with all
their hearts, and serve with earnestness. Network harder and try to
sell as if your life depends on it.

Work
Longer

There are
no short cuts to success. And when the times are tough the route gets
longer. You have to work harder and work longer. Its a bit like
playing long rallies with patience. You will have to spend more time
working. Lunch breaks have to be short and free times have to be
utilized productively. Leads that you would have ignored previously
to save time should be explored more to qualify as prospects. That
requires additional time than the usual.

Pay More
Attention to Customers Needs

You have to
be really caring and attentive towards customers product needs to
get business in tough times. When customers have cut down on spending
drastically and trying to manage with the bare minimum you have to
really pay attention to their requirement. You have to be really
grateful to the customer for doing business with you.

Give
Your Best Shot

Ace tennis
players know this. When the situation gets really tough they produce
their best game. Champions like Pete Sampras and Roger Federer fire
away aces, hit tearing down the line forehands, and ripping cross
court backhands to pull themselves out of difficult situations. They
have produced some of the best tennis actions when they are trailing
0-2 or 1-2 in five setter matches. They may make many unforced errors
when leading but not when they are trailing.

As a sales
person you need to sharpen all your skills to perfection. Your
physical and mental fitness, listening skills, speaking powers,
persuasive abilities, tact in handling objections, product knowledge,
and preparedness with facts and figures should all be perfect or near
perfection. Like a champion you can do no wrong when it comes to your
job. Victory will definitely be yours.

About
the Author:

Doug Dvorak
helps companies and professionals achieve results through customized,
creative and non-traditional sales
training systems
that are one size fits one and developed to the unique business
needs and sales pain points of each client. He is available to
speak on these topics

For more
information visit www.salescoach.us
or call 847-359-6969

Permission
is granted to reprint this article in print or place on your web site
as long as the paragraph above is included and contact information is
provided.

Local people and business owners are amazed at how much there is to know with regards to Madison Heights Towing Services

Whitcomb Towing is a Madison Heights tow truck service, also serving neighboring cities and communities. They take delight in furnishing swift, dependable and secure services. This Madison Heights Towing company focuses on a variety of services to attend to the concerns of all travelers. Their array of service consists of heavy duty towing, specialized transporting and private property towing. They are a 24 hour wrecker service who acts promptly to serve the immediate needs of stuck car drivers.

Towing Madison Heights MI takes on all types of autos including cars, pickups and vans, busses and RVs. Each of their tow trucks are adequately insured and well-kept to help them to operate long-distance towing service without breaking down. Madison Hts Towing will send the ideal wrecker for the broken down automobile, whether a motor bike or semi-truck. They have, in their line, light, medium and heavy duty tow trucks to take care of all jobs.

The Madison Heights Towing staff operating the equipment is highly trained and conversant with the ins and outs of the towing business. Their workforce of phone operators are working around the clock to take care of urgent situations and conventional calls as they route their loyal drivers to the stranded motorist. Besides wrecker service, Madison Heights Towing takes care of jump starts as well as lockout services.

Individuals looking the internet for a Madison Heights towing service have located their website jam packed with worthwhile information. Many are surprised at just how much there is to learn about choosing a towing service. The Towing Madison Heights site summarizes all things drivers need to know about finding a tow truck service, towing fees, credibleness and honesty, prospective damage to automobiles by low quality companies, added services they may provide and so much more.

The DRS Protocol used by the Indianapolis Chiropractor is an all-embracing combination of pain therapy techniques that include a number of therapeutic approaches

The DRS Protocol, implemented by Indianapolis Chiropractor, Dr. Joseph Kielur of Mass Ave Chiropractic, is an all-encompassing blend of treatment methods that include axial/spinal decompression, and some other treatment solutions. DRS or Decompression, Reduction and Stabilization, is a “patient targeted healthcare” making use of the very best Indianapolis chiropractic methods.

Since the Indianapolis Chiropractor created the DRS Protocol, Dr. Kielur and his clients have acknowledged that it is the most practical pain management solution for neck and back pain as well as chronic disc problems such as degenerative disc disease, sciatica, numbness and tingling of feet and hands, and futile back surgical operations among others. Dr. Kielur and his health care professionals with the Mass Ave Indianapolis Chiropractic Clinic deliver specifically personalized treatments to fulfill each patient’s own individual needs because he is aware of how different each patient’s health and conditions are.

During the course of one interview Dr. Kielur detailed how the DRS Protocol works by utilizing an axial or distractive force to the injured disc areas while intradiscal force is reduced from a positive to a negative. The negative pressure boosts the diffusion of water, oxygen and nutrients into the vertebral disc area; therefore, rehydrating the degenerated disc and decreasing pressure to alleviate pain.

The Indianapolis Chiropractor continues to illustrate how this practice diminishes the unpleasant herniation and pain caused by other disc-related degenerative conditions. The pressure relief helps to strengthen blood circulation to the injured area to moderate the discomfort, increase mobility, and encourage tissue repair. Research studies have attested the DRS Protocol is a front-line, recognized treatment option for patients with certain neck and back pain syndromes.

The Importance Of NHS (National Health Systems) by Richard Cook

NHS (National Health Systems) sponsored by WHO (World Health Organization) is a systematic study to monitor and collect data from those resources used for health system in a country. Their aim is to get accurate information on resources or finances spend on health system for a given period. NHA is approaching to study the incomes earned by individuals and amount spend on their food or other related expenses pertaining to health of the individuals. The main objective is to ensure healthy condition within a country, ensuring to improve their health conditions.

In today’s century many countries are have serious concerns for health care which is usually delivered by a complex system by public and private sector, for profit and non-profit providers. In order to enhance health system performance in a changing environment, policy-makers need reliable national and sub-national information on health expenditures.

NHA is determined to improve the performance of running health systems and make it more advances. For this it has designed a strategy to secure, maintain and enhance the health conditions within a country. NHS carries a survey irrespective of segregating the population into segments.

NHS has chosen to finance the data from finances and not considering some charitable organization which carry on the activities like population study etcMay be there have decided that the information received form these organizations is not authentic but still the problems remains the same. Will the data provided by fiancs is accurate?

For many of them, the biggest advantage of paying for a Private Medical Insurance is being able to avoid a long queue on the NHS.

Many of them sue the NHS for medical negligence even after many successful claims every year. And this often leads to changes in process to prevent any future claims. You should obtain an early legal advice if you consider making claims for your medical bills.

The core objective of NHS is to strengthen the government’s policies on health systems but not in vain. NHS has also laid on some example of countries which intend to say it was for health concerns but it is actually not. For example if the total expenditure is spend on diseases and named on health services. This is considered as exhaustive information. The work is currently under process in Sri Lanka and Thailand. This health program can also be beneficial for new born babies, who are easily effected by different kind of virus or other diseases.

PhoenixMr.com is a niche recruitment company which specializes in the search and selection of all levels of sales personnel for the pharmaceutical industry. Phoenix specializes in pharmaceutical sales jobs, and what makes Phoenix different is that we offer a no-nonsense approach to meeting your specifications.

Getting A Business Degree In Chicago by Andrew Perez

As the worldâs fourth most important business center and home to major financial, manufacturing, and hospitality companies, Chicago has plenty to offer eager jobseekers. Unfortunately the city is also home to the United Statesâ second largest labor pool, so standing out is an important aspect of getting a job. As the worldâs fourth most important business center and home to major financial, manufacturing, and hospitality companies, Chicago has plenty to offer eager jobseekers. Unfortunately the city is also home to the United Statesâ second largest labor pool, so standing out is an important aspect of getting a job. Completing one of the numerous Chicago business programs is perhaps the easiest way to get noticed.

Associates Degree puts Graduates on Track

Instead of accepting random undergraduate credits, many employers want applicants to hold Associates degrees. A two-year degree introduces the field of business and provides relevant experience that can be discussed during a job interview. It is also an established midway point for anyone determined to complete an undergraduate degree and even higher levels of education.

A two-year Chicago business education provides an essential foundation in the following areas:

– accounting and finance â how to bring in, spend, and track business money, including accounts payable, accounts receivable, and payroll

– management â how to lead teams, set goals, and improve organizational performance

– marketing â principles of selling, advertising, and relating to business and personal consumers

– economics â introduction to business decisions based on supply, demand, and the characteristics of local, state, national, and world economies

Courses will often combine real-life case studies, hands-on simulations, and lectures from experts in the field to teach concepts in a meaningful and applicable way. Due to its large population, Chicago is home to plenty of colleges and universities. Many of these schools offer campus-based and online courses for flexibility and convenience.

Variety of Employment Fields

Due to the broad background offered by Chicago business programs, students are prepared to work in almost any industry. Fortune 500 corporations, financial firms, insurance companies, government agencies, colleges and universities, hospitals and medical offices, social services departments, and marketing or public relations firms are just a few of the employment options.

A Chicago business education bestows the critical knowledge necessary to start at a new company. Apply your knowledge and skills to the matters that interest you, and watch your career grow to the highest levels.

Stay At Home Fathers Keep Their Sense Of Worth By Discovering How To Work From Home by Elisee Verrier

The idea of remaining the breadwinner may make some fathers hesitant to leave their jobs to become stay-at-home dads. They may have heard horror stories of fathers who are consumed with chores and the care of their children and who have abandoned adult interaction altogether. Sometimes they worry about their wivesâ or other peopleâs perception of their decision to stay home with the children.

While some situations will allow for a clear division of labor â one spouse works while the other runs the householdâ financial strain can cause undo guilt for stay-at-home dads. They have been trained to be the providers and when they cannot do so, they can lose their sense of their own value and identity.

In this case, making the transition from a stay-at-home dad to a work-from-home dad can be just what the doctor prescribed. Starting a home-based business can quell some of the fears of becoming a hermit and help restore the confidence in oneâs abilities.

If youâre a stay-at-home dad you may have some preconceived notions about the traditional home-business ideas geared toward women. When you think of mothers who work successfully from home you might envision Passion parties and Avon sales. You might shudder to think you could end up peddling Tupperware at all-women brunches or with playdate partners. Fortunately, there are other options for you.

Nowadays you can do everything online. You may think internet opportunities are all scams and pyramid gimmicks, but there are plenty of legitimate paths and even ways for you to create your own business from scratch. Plus, there is ample information on how to work from home. If you donât have the capital to create your own business, you could offer support services to another business, buy into a franchise or work as an independent contractor or sales rep. The industry or category of your previous job title doesnât matter. All that matters is that you size up your prospects and do your research before jumping in to the arena.

There is something to fit every area of interest and expertise. A truck driver who now works from home might become a freight brokerage agent. A former professor could become a consultant or an author. A businessman might try his hand at affiliate marketing. Typically, it is best to draw from your strengths to give you head start, but itâs not required. It could be that you want to move in a different direction completely. You might try auctioning items on e-Bay or steering traffic to particular Web sites. There are many opportunities that require no experience whatsoever.

That is not to say that it will be easy. Much of the process requires planning, patience and perseverance. Assess your particular situation. Are the kids at school all day? Are you free to do business outside of the home? How much capital do you have capital to invest in starting your home-based business? How much space and equipment do you already have? Who do you know that may be able to give you support or pointers on how to work from home? Do your research. If the shoe fits, go for it. You deserve a life too.

To learn exactly what I do, visit me at Extended Wealth, And you’ll find everything you need to know on how Dads Are Making Money Online.

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Finding a Training Consultancy by Scott Deane

The job market is generally a rather competitive one. This is particularly true of the sales job market. There is simply an immense number of individuals from different commercial and academic backgrounds who are looking for sales opportunities. As such, candidates need all the help they can be from a recruitment agency when it comes securing the most suitable sales roles. This is because such an agency can increase their chances of securing a lucrative role by giving them a competitive edge over other job candidates. Whilst there are many recruitment agencies which offer sales recruitment services in a number of industrial sectors, very few of them actually offer to train graduate and graduate calibre applicants. They mostly would prefer to deal with seasoned professionals who have acquired a substantial amount of experience within the sales industry. The main reason why very few companies and agencies do not offer sales training programs to inexperienced candidates is because such training ventures require a substantial investment of time and money.

However, it is still possible for a graduate or graduate calibre person to find a sales training consultancy. When searching for one of these consultancies, candidates need to ensure that they approach only those agencies which have a good track record and reputation in the recruitment industry. This is because such companies will not only have the required training expertise, but will also be able to more or less guarantee them a placement through their networks of employment contacts and affiliations. Furthermore, reputable training industries will also have an extensive clientele base that would include a variety of companies from different industries such as the medical, finance, banking and IT industries. They will also have an in-depth understanding of the requirements of both their client companies and their selected sales trainees. Such sales training consultancies will also be able to provide their candidates with fully tailored training and recruitment service that will meet their exact requirements.

So regardless of what type of sales role a candidate is seeking, a training consultancy will be able to provide them with effective assistance. There are a number of good sales consultancy examples available through Internet searches and discussions with colleagues. Graduates and experienced professionals alike need to consider an investment of time into a recruiting agency as an important investment. A good sales recruiting firm can open up new possibilities to the sales person with potential for great things down the road.

meta-morphose International are a sales management training company and graduate sales recruitment company based in the UK. Their focus on graduate sales jobs makes them a leader in their market.

The mind of a millionaire might amaze you. Actually, a number of the practices below are rather easy. Don’t be fooled by the simplicity though. The millionaire’s mind is zoomed in and goal driven.

Here are just a few exemplary tid-bits of information:

Thrive within your means. Naturally, as you accrue wealth this is parallel. Aside from that, the millionaire’s mindset is not one of unrestraint. They would certainly as a matter of choice appreciate their money working for them in interest or appreciation than a random gadget to dust.

Do not wager. Games of chance and hazard are immediately in contention of the millionaire’s personality. This is a psyche that grasps the value and virtue of a dollar in every day compounded interest. It would be disparaging, almost contemptuous to pitch it off on a gamble.

Read every day. Knowledge can never be taken from you. Whether or not a well-off man loses it all, he knows that with his knowledge, he can earn everything back, and then some.

Labor hard/less TV. The mindset of a millionaire will prefer to invest their time into their services than in anything mindless. They understand that everyone simply has 24 hours in a day. It depends on you how you apply it. They utilize their time prudently.

Impose goals/not wishes. The mind of a millionaire is consistently setting an aim to gain. Always pushing to become more, discover more, thrive more.

Hear more/talk less. There is always more you can learn from someone else’s expertise. Make yourself available to it.

Never put things off. Time is prized to the millionaire and timing is everything. There is no time at all to procrastinate in business.

Don’t ever surrender. Deliberate and steady always wins the race. They know it is not just how you start off, it’s how you conclude!

The mind of a millionaire is a practical mind. Their techniques are not built on feelings but intention and intent. These traits are all personality patterns. You also can cultivate the millionaire mindset.

You Can Develop a Prosperity Consciousness in 3 Easy Steps

Your life is motivated by your thought and feelings. If you are battling, feeling hopeless or broke you may be trapped in an insolvency mindset; therefore, it will be quite hard for you to acquire any other sort of outcome unless you modify your consciousness.

What is consciousness? That is simple to answer. It is your state of mind at any given time.

So what exactly do you have to do to enhance your reality and lifestyle virtually overnight? You have to cultivate prosperity consciousness. Exactly what is that? Well, all through our lives we are surrounded by hardship and prosperousness, wealth and scarcity, devotion and hate. Simply put, it is typically the best of times and the saddest of times at the same time, depending upon where we put out concerns.

Just why do I suggest that? For the reason that your actuality is composed totally in the present. You are basically encountering thoughts a fraction of a second at a time and you can only acknowledge 1 thing in that fraction of a second. For you to experience something unique you will need to modify your focus.

Simply put, you will only experience a singular consciousness at any given instant in time. This implies that you possess the vigor and capacity to steer your involvement. If you are habitually ending up staying in a hardship consciousness, then as soon as you become aware of this you can now consciously change your “ATTENTION” to prosperity consciousness.

When your assumptions are dwelling in prosperity consciousness you will never experience other thoughts. Or at least until your mind strays that is. If you are not open to these empowering perceptions it could come as a shock to you how effortless life could be.

So start-off today begin to center your mind on what you dream of. There are only limited rewards to you in wasting your time, effort or funds on things that you really don’t want or what you are attempting to prevent.

Every sales person has a number of regular tasks that don’t necessarily require a high degree of skill to perform yet consume a great deal of time. CRM software can make many routine tasks, such as processing an order, far simpler than they may otherwise have been. If, for example, a sales person has a key customer placing another order, a CRM system will ensure that the sales person easily call up the customer’s data records, add the items on order and send the order to the fulfilment team within a matter of minutes. This saves the need to look up contact data in files, call fulfilment, fax product specifications and so forth.

Centralised customer data

Seen by many as the most important feature of CRM software, the ability for every sales person, the support team and even the finance department to call up all the information your company has on a customer can lead to significant productivity enhancement. Not only do sales people tend to file customer data in various discreet places, they also tend to ‘lose’ this data as time goes by. With a CRM system, customer data is always associated with the customer’s profile and every action taken by your company with respect to that customer will become part of that customer’s record.

Marketing

Centralised customer data makes it far easier to market to existing as well as prospective customers. If a sales team keeps their customer contact data in discreet places it becomes a difficult task to design and launch a marketing campaign that targets the complete customer database or segments across the complete customer database. Once customer data is centralised, marketing efforts can target the right customers with the right information at the right time which can prepare a group of customers for your sales people to leverage and thus drive revenues.

Reporting

Another important feature of a decent CRM system is the capacity to generate informative management reports. Not only will sales managers have readily accessible statistics on their sales force but they will also have detailed information as to which products and which services sell better than others so that they can optimise the product offering to the needs of specific customers and market segments. Managers also know that sales revenue projections can be of enormous help in forward planning and some of the more advanced CRM systems have the ability to do produce intelligent projections based upon historical data, seasonal and other factors.

Remote working

It has become increasingly important – and possible – for sales people to work away from the office. Time spent in a hotel in a far off city or in a different country no longer needs to be downtime. CRM software can give sales people the ability to access data from outside the office as if they were at their desk, whether it is pulling up contact information, processing orders or updating a customer’s profile – thanks to CRM all of these activities can now be performed remotely. This ensures that sales people can prepare for their next sales meeting without the need to return to base.

About the Author

This article was written by Workbooks, leading supplier of web-based CRM.

GM, Chrysler Deal Could Wound Michigan

As the adage says it  if you want to be excellent in all you do, master the right timing. Timing is everything. When you want to open and close the valves on your engine at appropriate times, you need to install something as effective as the Volvo timing chain. Same is true with decisions. In connection with the possible deal between General Motors Corp. and the Chrysler Group, most critics say this is not the most opportune time to do it.

With the potential acquisition by the world’s largest automaker of another ailing Detroit car manufacturer, thousands of white-collar jobs would be at risk. To sum up, all results would likely wrench and wound Michigan. Detroit’s Big Three would be trimmed to the Big Two; as such, GM is expected to eliminate redundant positions.

People familiar with the GM-Chrysler talks say that discussions are still in the early stages however industry experts are predicting that the pairing of the two Detroit automakers would just bring chaos to Michigan since they have almost similar product lines.

“If the two combine, in my mind, it’s insanity,” Gerald Meyers, a business professor at the University of Michigan, said Monday. “With the exception of their international operations, the companies duplicate each other.” Several economists have said that the possible deal is likely to economists said but it could result in a strengthened U.S. auto industry if more plants are closed to eliminate excess production capacity.

“What Michigan needs at the moment is a strong domestic auto industry,” said Lou Glazer, the president of Michigan Future Inc., an Ann Arbor think tank studying work force and economic trends. “If this gets us there, that’s more important than anything that will happen in the short term.”

Meyers, a former chairman of American Motors Corp., which was acquired by Chrysler in 1987 added, “Whether or not anything comes of the negotiations, Chrysler has been told it’s in play. All 80,000 people [at Chrysler] know they’re not wanted. That has a severe effect, not only on morale but on the whole operation.”

Carl Galeana, president of the Galeana Automotive Group, which has Dodge and Chrysler dealerships, said he felt like a part of DaimlerChrysler. “I’ve always been extremely loyal to Chrysler Corp. and DaimlerChrysler. It’s kind of like being a kid and having your parents talk about getting rid of you,” he said.

GM and Daimler have over 10,000 dealerships in the United States. They employ about 130,000 hourly workers and nearly 50,000 salaried staffers. About 94,000 individuals or nearly 50 percent of their combined work forces are in Michigan. This is the very reason why Michigan would be greatly wounded by the pairing of the auto giants.

David Cole, chairman of the Center for Automotive Research in Ann Arbor, said he did not believe a GM-Chrysler combination would affect the rate of decline in U.S. factory workers. He expects that number to keep shrinking. “With or without these mergers, we’ll see continued restructuring,” Cole said. “We have to get better aligned between profitable sales and production. On the other hand, a GM-Chrysler deal is likely to accelerate white-collar cuts. That’s where you get your economies. For instance, you don’t need two economists.”

One of the reasons why critics predict the merger is the battle to make GM far ahead Toyota Motor Corp., its closest rival. “Maybe this is (a) way for General Motors to go from 25 percent share to 39 percent share” of the U.S. market, said John Schenden, general manager of Pro Chrysler-Jeep in Denver, Colo., and head of Chrysler’s national dealer council. “Is this a tactic for UAW (United Auto Workers) negotiations?” he said. “Like I told my people, it’s out of our control. We have to just worry about our day-to-day of selling cars.”Glady Reign is a 32 year old is a consultant for an automotive firm based in Detroit, Mi. She is a native of the motor city and grew up around cars hence her expertise in the automotive field. You can visitVolvo timing chainfor more information.

Building Your Business with Web Based CRM Software

The soul purpose of CRM software, otherwise known as Customer Relationship Management Software, is to aid business owners in building and maintaining important relationships between customers and the business itself, often times reducing overhead and driving more repeat customers as a result. Many businesses that are just using a CRM software for the first time tend to find themselves a little overwhelmed with the power that many of these solutions provide not to mention the depth of features and sometimes extensive learning curve.

While often times the features of a CRM will vary from software to software, the reality is that they generally have very similar functions, covering everything from business automation, task specific, to storing customer information and analyzing customer data such as purchases, time of visit and so on. CRM software truly is a very powerful tool for building a successful business both online and offline.

Wikipedia describes CRM as: “Customer relationship management (CRM) is a multifaceted process, mediated by a set of information technologies, that focuses on creating two-way exchanges with customers so that firms have an intimate knowledge of their needs, wants, and buying patterns. In this way, CRM helps companies understand, as well as anticipate, the needs of current and potential customers. Functions that support this business purpose include sales, marketing, customer service, training, professional development, performance management, human resource development, and compensation. Many CRM initiatives have failed because implementation was limited to software installation without alignment to a customer-centric strategy.”

Now you may have already figured out that CRM software is a must have for any growing business, but did you know that it can be affordable too. The secret is in the type of CRM that you choose. For instance, web based crm software is often times much more affordable than other types of CRM, but still has the important features that you will come to rely on as your business continues to grow. Web based CRM software can also drastically cut down on increasing advertising costs by allowing you to keep track of current and past customers and enticing them to possibly buy again.

Choosing the Best Web Based CRM Software:

If you have been searching for a web based CRM software, you will soon find that you have some choices to make. Now it is virtually impossible for me or anyone for that matter to tell you which web based CRM software is the best choice for you or your business. Why? Simple, because as I briefly mentioned above, all of the different services offer different features to go along with them. For example, while one CRM software might focus more on analyzing customer data another one probably has a more concentrated focus on effectively storing customer information.

Choosing the right CRM Software, especially when it comes to web based CRM software, really depends on your companies specific needs that’s very important to remember, its crucial that you figure out what exactly your business needs out of the software and then work towards finding a software that caters to those needs. Now that you know what CRM software is, you understand the benefits of using web based CRM software and you know what to look for, you are ready to move forward and reap the rewards that CRM has to offer.

Internet Sales Jobs

Have you ever had a sales job? How about internet sales jobs? Both of these jobs involve selling something, but they are completely different due to the method you are selling the product. I use to work in a sales job all throughout college and into my professional corporate career. I sold a service to customers all across the Untied States. The company I worked for was a global company and I talked to people over the phone over 3000 miles away trying to get their business. Day in and day out I was stressed; my boss was all over me trying to make sure I reached my sales quota. I was constantly being pushed to the limit and the hours were horrible. I worked around the clock getting paid nearly minimum wage because my paycheck relied heavily on my sales. It was a tough business selling over the phone, I couldn’t imagine face to face. I was beginning to not enjoy life and quickly looked for an alternative. With a little research, I found some internet sales jobs that really received my interest. These may have been sales jobs, but for 1 it was a real work at home job, and for 2 you are your own boss.

Now I am sure your thinking to yourself, man it would be so great to be my own boss. I thought the same thing after all the idiot manager/supervisors I have worked for. Some of them had no business being in that type of position. With so many idiot supervisors and working a dead end sales job, I decided it was time to focus on internet marketing. Now there was an internet marketing course available to help guide me the way, and thank god I went that route. I would have been lost without it. Internet jobs at home are hard to come by, but finding the right one will lead you to success. I highly recommend finding one that you enjoy and make lots of money. Do not get stuck in a dead end sales job which I was stuck in.

I started my affiliate marketing network career in no time. I was selling products but it was all online and not to people over the phone. It was a relief and an adventure at the same time. It was fun trying to find a new affiliate marketing product. With the right affiliate marketing strategies you can take yourself to over 10K a month in no time just like I did. We aren’t talking about internet online surveys jobs which are complete scams; we are talking about affiliate marketing. Affiliate marketing is extremely profitable and is here to stay for a very long time.

Please remember when you come into affiliate marketing, it may be easier than selling in real life, but still you have to work hard at it in order to be profitable. Many people fail due to the fact they do not spend enough time and try hard enough at it. In whatever you decide to do, I wish you the best of luck!

About the Author

Are you tired of the same old boring job? Better Lifetimes can teach you how to start your own internet sales job. Learn more by visiting the Better Lifetimes program website and FREE Blog on how to land jobs on the internet. Visit http://www.BetterLifetimes.com to learn about the info for FREE!

Managing Leads with Lead Management Software

There are many different real estate management software solutions that assist property management businesses to increase productivity, effectiveness and reduce operating costs. A few such software solutions include customer relationship management software, lead management software and contact management software among others.

Nurturing Sales Leads In a New Way by LeadMaster

Reading this could be the most profitable four minutes youâve spent on your business in a long time. Why Nurture?The definition of nurture is to help grow and develop according to Dictionary.com. Think about all the things youâve nurtured, or helped grow and develop, today. Youâve developed your career. Youâve nurtured your family. And maybe youâve grown a garden. Perhaps youâve nurtured your hopes and dreams for the future. Most people would agree that nurturing the important things is vital to success and happiness. So then, why do many companies and sales professionals neglect to nurture the majority of leads that actually provide them with a living? The statistics tell a sobering story. About 75% of all leads â leads that companies bought and paid for with their marketing dollars â are ignored by salespeople who eagerly harvest the remaining 25% of leads, which are the low-hanging fruit that converts easily and quickly. Then they wait for another batch of leads to come in and again snatch up a small fraction of prospects, ignoring the lukewarm or undecided leads that make up the majority. If youâre lucky, some of those ignored leads will eventually find their way back to you under their own steam and make a purchase, but most are lost.Know Your ProspectsWhether your companyâs industry is competitive or not, you need a lead nurturing strategy to ensure that undecided, wavering prospects arenât lost. Touching them with an email contact at designated intervals can help maintain and grow their interest in your companyâs product.So we invite you to spend the next few minutes learning how to rescue all those lollygagging leads with a sensible system of lead nurturing that combines automation with a very important ingredient for success â the human touch. Lead Nurturing 2.0Remember the auto-responder craze of a few years ago? Companies would create a 3-part or 7-part series of sales letters that would automatically ship on a predetermined schedule to leads who signed up. Sometimes it worked but often it didnât because the emails were oblivious to each leadâs unique differences and ripening time… everybody got the same form letter on the same schedule. And if they didnât act by email #7, it was often the end of the road. Lead management today recognizes that individual and business consumers need to be nurtured in a more personalized way. Instead of one-directional messaging, we need to let them choose the information thatâs relevant to them. Would you rather get spam or a juicy, interesting newsletter you signed up for because itâs relevant to you? One message is desired, the other is deleted.Lead nurturing 2.0 for the new era begins with the 4 âPâs. The 4 âPâs of Lead Nurturing 1.Permission Marketing. Your lead scoring method has determined certain leads are not sales ready and require nurturing. But first, you need to ask their permission to send them your messaging so it isnât perceived as unsolicited email. This step is about respecting the customer and offering them the choice, which sets the tone for the relationship youâre about to nurture. 2.Preferences. This is where you determine what your prospect wants from you, how often, and in what format. You can offer them useful information and news thatâs meaningful to their interests. Include a variety of options, such as white papers, e-books, newsletters, online demos, webinars and in-depth needs assessments. 3.Personal. Drip marketing with email is a fine way to stay top-of-mind with prospects as long as you follow up in a more hands-on manner with phone calls from sales reps or agents who are trained to ask âyouâ questions and to listen more than they talk. This leads us to… 4.Pulling. The opposite of pushy marketing, lead pulling draws information from prospects so your sales team can then offer them genuinely relevant content and assistance as they are gently walked down the aisle toward a commitment. Drip marketing can do a lot of the lead nurturing âgruntâ work. Itâs a great time saver that leaves your reps available to connect with prospects via phone and in person. Tips for Getting StartedChoosing a lead management program that makes it easy for your entire team to get plugged in is one of the most important decisions youâll need to make before you can develop a lead nurturing strategy. Most lead management software offers free demos or trial versions, which is great but can be time consuming for the decision maker. Here are a few tips on what to look for up front before you spend the next 5 weeks trying them all out. These are the features that make the job of tracking, managing and nurturing leads easier on your team and easier on your budget:

â Tip 1: Lead management systems that are web-based (cloud computing) have many advantages. They store your data on their servers so you can access it from any browser anywhere. Thereâs no hardware to invest in, no downloads, fast implementation, and significant savings.â Tip 2: Find out if the program youâre interested in is accessible on mobile phones so reps and execs can access sales data anytime-anywhere. â Tip 3: Look for a program that can import leads from a variety of sources automatically (landing pages, web forms, email leads, lead providers). â Tip 4: Seek out a lead management company that offers auxiliary services like lead generation / call center services, appointment setting, etc. to fill your lead management system with prospects.â Tip 5: Look for a user interface thatâs intuitive, logical, and easy to learn. This helps ensure your staff will get on board with it quickly and easily. â Tip 6: Keep your eyes open for programs that can be customized to various industries. A program that uses industry terms will improve user adoption.â Tip 7: Look for drip marketing capability that cues reps when to make personal contact, an intrinsic part of lead nurturing 2.0. â Tip 8: Look for a provider that doesnât require a long-term contract, only charges you per employee on the system and lets you scale up or down without penalty. â Tip 9: Find a lead management system that also automates the attachment to a drip marketing track. This way, you will ensure that all of your prospects will be touched on a frequent basis.Marketing and sales reps agree that these are the most useful features in their lead tracking and nurturing efforts. How LeadMaster Keeps Leads AliveLeadMaster is a web-based system for lead management and sales CRM. As leads flow in they are automatically indexed for search and data mining. Then as sales reps follow up on the leads, a journal of updates records the sales activity for each potential customer. Dashboards and other CRM tools within LeadMaster let managers track the progress of every lead so none get lost or forgotten. This radically simple approach means more leads are handled appropriately, nurtured over time, and ultimately turned into sales.ConclusionLead nurturing 2.0 is about encompassing an all-in-one-place software that manages a companyâs automated outreach while helping sales professionals stay on track with personal contact to develop customer relationships with meaningful and authentic prospect-focused service. This new style of lead nurturing ensures more of the leads your company bought and paid for will eventually reward you with a sale… whether next week, next month, or next year.

CMO of LeadMaster, Andy Brownellâs experience spans 20+ years in operations, sales and marketing working for Fortune 500 companies like Apple, Digital Equipment Corporation and Compaq as well as smaller companies and startups. Andy was one of the original founders of Stratitec, which grew from a startup to $100 million in cumulative sales in less than 10 years. He also worked as Chief Operating Officer at ACP, a successful developer of thin client software. Andy’s background includes several years managing software programmers which will provide valuable insight as the LeadMaster platform continues to evolve. Andy holds a BS in Finance from the University of Illinois.

Christmas Cash – Change Your Life Using Christmas Sales

Christmas is a great time for the family, but if you are making money online then it can be a truly magical time of year. Internet marketing income in the run up to Christmas can easily surpass your income for the rest of the year if you create the right type of sites and target the right products.

It’s no exaggeration to say that Christmas sales can change your life. One year ago I was making a living at internet marketing. It was never going to make me rich but it covered my costs. The problem was I was working 10 hours a day 6 days a week to maintain and generate my income.

4 days before thanksgiving last year I made a blog post and posted 2 articles to EzineArticles. I then went to bed. In the morning when I checked my income my commission junction account was showing over $100 in sales from the page I had created before going to bed. The articles hadn’t even been accepted at this point. It took Google less than 2 hours to index my site and about 2 hours and 5 minutes before the first visitors came to the page I had created.

Over the next week the income from the blog continued to grow $150, $200 and then $300 per day. By the time Christmas was over I had earned almost $17000 from those 2 articles. After Christmas the daily incomes slowly dropped until It was averaging around $600 a month. Which is still not bad for a single blog post and 2 articles. Now that it’s getting close to Christmas again the income has risen above the $1000 a month level already.

That unexpected Income last Christmas has changed my life, I now work for 6 hours a day and try to only work four and a half days a week. It gave me confidence to pursue what I was doing in the full knowledge that the methods I was using worked and worked well. It also showed me that you don’t need to spend money on advertising and Pay Per Click ads. Of course the extra income helped as well.

You too can make money this Christmas and set yourself up for 2009. However first you need to ask yourself “Do I really want this” If the answer is yes and you are committed to creating an income for yourself and your family then I am prepared to help you.

I have set up a special forum as part of my WordPress Goldmine guide. In that forum I will take you through each step you need to do to build up your income this Christmas. There are live examples, webinars and I am available to answer any questions you have. If you want it we will make it happen.

About the Author

If you are serious about Internet marketing then visit WordPress Goldmine where you can learn more about how I made $20,000 last Christmas. If you are interested in joining our Christmas Cash Special you can read details by visiting http://income-academy.com/blog/ .