Hi WebDes2012,
There's actually a way to login with your own password instead of the provided random password:
1) open AirDroid in your mobile phone
2) tap the Settings icon on the upper right corner of the app screen
3) turn on "predefined Passcode"
4) put your own password

*whenever you open AirDroid, it will still provide you a random password, you can just ignore that and enter your own passcode.

is there away i can wipe my android clean and start anew it will not reconize my user or password and im positive its the correct one ive asked every person i could think of now ive found you, i have been told theres nothing i can do. thank you?