You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

Register a free account to unlock additional features at BleepingComputer.com

Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Check any item with Java Runtime Environment (JRE or J2SE) in the name.

Click the Remove or Change/Remove button.

Repeat as many times as necessary to remove each Java versions.

Reboot your computer once all Java components are removed.

Then from your desktop double-click on jre-6u1-windows-i586-p.exe to install the newest version.

******************

You will need to use Internet Explorer for this scan.

Disable your antivirus program and go here to run BitDefender Online Scan. Click on I Agree. Avoid clicking on other links as you don't need to try out the full install at this point, just the online scanner.

When the ActiveX Control has loaded, click on "Click here to scan". Please be patient, as this scan may take a few hours. It all depends on the number of files on your computer.

NOTE: If you are running XP SP2, you may need to click on the Information Bar to allow the ActiveX to install and may need to repeat the BitDefender Online Scan.

When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. Post the BitDefender log.

AVG Anti-Spyware is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG Anti-Spyware will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.

1. After download, double click on the file to launch the install process. 2. Choose a language, click "OK" and then click "Next". 3. Read the "License Agreement" and click "I Agree". 4. Accept the default installation path: C:\Program Files\AVG Anti-Spyware 7.5 and click "Next", then click "Install". 5. After setup completes, click "Finish" to start the program automatically or launch ewido by double-clicking its icon on your desktop or in the system tray. 6. The main "Status" menu will appear. You can select "Change state" to inactivate 'Resident Sheild' and 'Automatic Updates'. If you choose to do this, then right click on AVG antispyware in the system tray and uncheck "Start with Windows". 7. Select the "Update" button and click "Start update". If you are having problems with the updater, manually update with the AVG Antispyware Full database installer from here. 8. Exit AVG Anti-Spyware 7.5 when done - DO NOT perform a scan yet.

Reboot your computer in "SAFE MODE" using the F8 method so Windows will start with minimal drivers and running processes. To do this restart your computer and after hearing your computer beep once during startup [but before the Windows icon appears] press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

1.) Double-click the small BLUE Garbage Can ATF-Cleaner.exe file to run the program.2.) At the top, under Main choose: Select All3.) Click the Empty Selected button.

If you use the Firefox browser:1.) At the top, click Firefox and choose: Select All2.) Click the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use the Opera browser:1.) At the top, click Opera and choose: Select All2.) Click the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

4. IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.

Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2) At the bottom of the window click on the Apply all Actions button. (3) When done, click the Save Scan Report button. (4) Click the Save Report as button.Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\AVG Anti-Spyware 7.5\Reports\Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

Reboot to Normal Mode.

When done, submit the BitDefender log, the [b]AVG Anti-Spyware 7.5 log and a fresh Hijackthis log.

Edited by SifuMike, 12 May 2007 - 01:54 PM.

If I've saved you time & money, please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!

Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.

If I've saved you time & money, please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!

Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.