Store Policy

Please note that orders can take up to 1 business day to be processed, and shipping delivery time indicates business days; weekends and federal holidays are not included. Orders placed after 12pmon Friday, or on a weekend, will be processed the following Monday.

Returns and Exchanges:

Products may be returned or exchanged within 14 days of receiving the product, and must be returned in their original condition, unused, and unopened.

Customer is responsible for any packaging or return shipping costs.

Refunds will be fulfilled within 1 to 2 business days of Olive + M receiving the returned product(s).

Damaged or lost items:

If you have received a damaged or incorrect item, or if you believe your order has been lost, please contact us at hello@zly.vea.mybluehost.me

Not satisfied with your product?

Customer satisfaction is a top priority, and if you’re not happy, neither are we! Email us at hello@zly.vea.mybluehost.me, and we will make things right.