Terms & Conditions

These details govern the AutoAssurance Protection Program (“AAPP”) provided to members of the Program (“Members”). Each Member hereby agrees to the terms and conditions of service.

Description of Benefits. Each Member is entitled to receive the Membership Benefits (“Services”) including access to Services provided by participating third party providers (“Provider”). The services are subject to change, modification, or reasonable substitution at any time without notice to the Member. In order to receive Services, a Member must access the services as instructed through the customer page of the AAPP website. Members must pay Provider directly at time of Service unless otherwise agreed upon between Provider and Member. Unless requested to be sent via regular mail, all Members shall receive the complete set of Program materials electronically.

Membership Term – Annual Membership

Annual Membership

Once the Annual Membership Fee is paid, a Member shall be entitled to all Services for one year commencing on the date of AAPP’s receipt of the enrollment fee.

Renewal of Membership Term

At the conclusion of the Annual Membership Term, membership in the Program can be renewed on a monthly basis at a low $19.95 per month. You will be contacted before the end of your one year term to verify you wish to renew.

Membership Term – Monthly Membership

If this options is chosen, Membership in the Program will be renewed automatically each month at $19.95 per month. The monthly Membership Fee will be debited directly from the Member’s bank account or credit card on file, unless the Member notifies AutoAssurance by providing written notification at least five (5) business days prior to the monthly scheduled debit that he/she wishes to cancel his/her membership in the Program. The month-to-month Program can be cancelled at any time.

Cancellation and Refund Option.If, for any reason, a Member is not satisfied with the Program and wishes to terminate his/her membership, the Member may cancel the membership by notifying AutoAssurance in writing. Membership in the Program shall terminate on the date that AutoAssurance receives written notice of cancellation.

Cancellations made within the first thirty (30) days of Membership are, upon request, eligible for a refund.

Member Representations and Acknowledgements. In return for the Services available under the Program, the Member makes the following representations and acknowledgements:

Member has read these terms and conditions carefully, understands the Program, and understands the billing method for payment of the Membership Fee.

Member may cancel his/her Program membership at any time before the conclusion of the Membership Term and will be entitled to a refund subject to the terms of Paragraph 4 above.

Membership in the Program and benefits thereunder are not assignable without the express written consent of AutoAssurance. Member agrees that he/she will use his/her Program membership only for his/her personal benefit or for the benefit of his/her Household Members. “Household Members” are family members living with you or family members not living with you that are financially dependent upon you. A Member’s violation of this paragraph 6(d) will result in immediate termination of the Program Membership.

Member acknowledges that AutoAssurance bears no responsibility for the payment of (or contribution to) any use or sales tax which may be imposed by any state or federal taxing authority on the Services provided under the Program. Payment of such taxes, to the extent imposed, shall remain the sole responsibility of the Member or the direct Provider of the Services, as applicable.

Member understands and agrees that all Providers and/or vendors are independent contractors, and that AutoAssurance in no way is responsible for the Services provided by a Provider or vendor.

ARBITRATION: PLEASE READ THIS PROVISION CAREFULLY. IT PROVIDES FOR MANDATORY ARBITRATION OF YOUR CLAIMS. Except as provided in this paragraph, any controversy, claim or dispute between the parties arising out of or relating directly or indirectly to AAPP, the performance of services hereunder, or the breach, termination, enforcement, interpretation or validity thereof, including the scope or applicability of these terms and conditions to arbitrate, and all claims between the parties based upon a violation of any state or federal constitution, statute or regulation, shall be determined exclusively by binding arbitration in Collin County, Texas, or in the county in which the Client resides. Arbitration under these terms and conditions alters the venue for a dispute, but does not change either party’s substantive rights. Arbitration frequently results in cost and time savings, but also involves the waiver of the right to a jury trial, limited appeal rights, and a possible reduced level of discovery. The parties agree the arbitration shall be administered by the American Arbitration Association (“AAA”) pursuant to its rules and procedures and an arbitrator shall be selected by the AAA. The arbitrator shall be neutral and independent and comply with the AAA code of ethics. The award rendered by the arbitrator shall be final and not subject to vacation or modification. Judgment on the award made by the arbitrator may be entered in any court having jurisdiction over the parties. If either party fails to comply with the arbitrator’s award, the injured party may petition the circuit court for enforcement. Provided your claim complies with Rule 11 of the Federal Rules of Civil Procedure, we will (a) reimburse you for the initial arbitration filing fee paid by you up to $1,000 upon receipt of proof of payment; and (b) if there is a hearing, we will pay all fees of the arbitrator and arbitration administrator directly to the arbitration administrator. Each party will bear the expense of the fees and costs of that party’s attorneys, experts, witnesses, documents and other expenses, regardless of which party prevails, except that the arbitrator shall apply any applicable law in determining whether a party should recover any or all its fees and costs from the other party. In the event a party fails to proceed with arbitration, unsuccessfully challenges the arbitrator’s award, or fails to comply with the arbitrator’s award, the other party is entitled to costs of suit, including a reasonable attorney’s fee for having to compel arbitration or defend or enforce the award.

EXCEPTIONS: As an exception to this arbitration agreement, you retain the right to pursue in a small claims court any claim that is within that court’s jurisdiction and proceeds on an individual basis. Additionally, at any time within thirty (30) days of your enrollment into AAPP, you may opt-out of this arbitration agreement without impairing any other rights or obligations hereunder by notifying us by mail directed to: 6400 Pinecrest Drive, Suite #400, Plano, Texas 75024.

APPLICABLE LAW: These terms and conditions shall be interpreted and any disputes hereunder shall be decided in accordance with the laws of the State of Texas without reference to conflicts of laws. The arbitrator shall have the exclusive and sole authority to resolve any dispute relating to the interpretation, applicability, enforceability or formation of the terms and conditions of this arbitration requirement.

NO REPRESENTATIVE ACTIONS: The parties agree that all proceedings may be brought by either party against the other solely in his/her or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Further, the parties agree that the arbitrator may not consolidate proceedings of more than one person’s claims, and may not preside over any form of representative or class proceeding.

SEVERABILITY: If any portion of this paragraph is deemed invalid or unenforceable, the remaining portions shall nevertheless remain in force.

Disclaimer of Warranties. AutoAssurance is not a merchant, manufacturer, or a direct Provider of the Services available to Members. ACCORDINGLY, AUTOASSURANCE GIVES NO WARRANTY, EXPRESS OR IMPLIED, AS TO DESCRIPTION, QUALITY, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, PRODUCTIVENESS, OR ANY OTHER MATTER, FOR ANY SERVICES OR MERCHANDISE PURCHASED OR RECEIVED BY A MEMBER FROM A PROVIDER OR VENDOR THROUGH HIS/HER MEMBERSHIP IN THE PROGRAM. MEMBER ACKNOWLEDGES THAT HE/SHE IS NOT RELYING ON AUTOASSURANCE’S SKILL OR JUDGEMENT IN SELECTING A PROVIDER OR VENDOR FOR THE SERVICES AVAILABLE TO MEMBERS. In the event any product or Service purchased or received by a Member is canceled, modified, defective, or otherwise unsatisfactory to the Member, the Member will look solely to the Provider, Seller, Merchant, or Manufacturer of the product or Service for any repair, exchange, refund, or satisfaction of claim. It is further understood that all Services requested are subject to the availability of such Services and any information provided to the Member is subject to change without notice.

8. General Release. Each Member, for himself/herself, and on behalf of any Household Member who uses the Services under the Program membership (“Membership Beneficiary”), hereby forever releases, acquits and discharges AutoAssurance and its employees, agents and affiliates from any and all liabilities, claims, demands, actions, and causes of action that such Member, Member Beneficiary or Member’s legal representative(s) may have by reason of any monetary damage or personal injury sustained as a result of or during the cause of the use of any and all Services under the Program. The sole recourse available to a Member, Member Beneficiary or Member’s legal representative(s) against AutoAssurance shall be cancellation of the Program membership as provided in Paragraph 3 and any refund available as provided in Paragraph 4.

Notices. Any and all notices, consents, approvals, requests, and other written communications given or required under these terms and conditions shall be deemed to have been duly given and served when sent by email, U.S. Postal mail, postage prepaid and addressed to the Member. AutoAssurance shall be contacted at the following address and/or fax number: Address: AutoAssure, LLC, D/B/A AutoAssurance, 6400 Pinecrest Drive, Suite #400, Plano, Texas 75024; Fax Number: 1-877-298-4498.

Entire Agreement. These terms and conditions set forth the entire agreement and understanding of the parties with regard to membership in the Program. No representations, inducements, promises or agreements, or otherwise, shall be of any force or effect. The validity or unenforceability of any one term or condition shall in no way affect the validity or enforceability of any other terms or conditions.

Governing Law. The terms and conditions shall be governed and construed in accordance with the laws of the State of Texas regardless of any application of principles regarding conflicts of laws.

AUTOMOBILE ASSISTANCE PLAN

Automobile Insurance Deductible Reimbursement

Terms and Conditions

DEFINITIONS

Throughout this document, Plan refers to this Automobile Assistance Plan provided by the American Advantage Association to Member(s). You and Your refer to the person who is a Member in good standing in the American Advantage Association membership providing this Plan. Membership must not have expired or been canceled by You or the American Advantage Association. AAA, We and Us refer to the American Advantage Association, the company providing this benefit to Members. In addition, when in bold certain words and phrases are defined as follows:

Administrator means the party that has been authorized by Us to administer the services and benefits provided under this Plan. You may contact the Administrator if You have questions regarding this Plan or would like to make a claim. The Administrator can be reached by phone at 1-855-955-6469.

Benefit Period means the period starting on the Membership Effective Date that continues for the period of time in which the membership is active/valid or until the date this benefit is no longer available to Members.

Domestic Partner means an unmarried person in an intimate, committed relationship of mutual caring with You who shares responsibility for basic living expenses with You, resides in the Principal Residence, is at least eighteen (18) years old, and is not currently married and/or committed to another person.

Family Member (family option must be purchased for benefits to apply) means the spouse or Domestic Partner of the Member, and each unmarried child of the Member, who is less than nineteen (19) years of age (or less than twenty-three (23) years of age if a full-time student at an accredited college or university). The unmarried child must reside at the Principal Residence of the Member. Any spouse, DomesticPartner, or child of the Member who does not reside at the Principal Residence of the Member is not eligible for benefits.

Home means a single-family or a multiple-family dwelling (such as a condo, townhome, or apartment unit).

Insured Vehicle means any two (2) vehicles, each of which is owned by You or a Family Member and is designed and licensed for use on public roads, not used commercially, and is insured under Your or YourFamily Member’s auto insurance policy. Insured Vehicles may include a.) private passenger vehicles; b.) station wagons; c.) Jeeps/SUVs; d.) pick-ups. (Non-Eligible Vehicles: motor homes, mobile homes, RVs, campers, trailers, ATVs, motorcycles, or vehicles designed to seat more than eight (8) passengers.)

Loss means an event for which Your or Your Family Member’s auto insurance company has approved and paid a claim which exceeds the deductible.

Member refers to an individual and their legal dependents actively enrolled for membership in an American Advantage Association Membership providing this Plan as part of the association membership and considered by the American Advantage Association as a Member in good standing.

Membership Effective Date means the date You enroll as a Member in the American Advantage Association membership program.

Principal Residence means a Home that the Member lives in for at least nine (9) months out of the year.

Terms and Conditions means this document, which describes the terms, conditions, and exclusions of this Plan. The Terms and Conditions sets forth the entire agreement between You and Us. Representations or promises made by any person that are not contained in this document are not a part of this Plan.

BENEFIT DESCRIPTION

Subject to the Terms and Conditions described in this document, a reimbursement benefit equal to YourCovered Deductible is payable if You or a Family Member sustain a collision or comprehensive Loss on an Insured Vehicle that is covered by Your or Your Family Member’s auto insurance policy. Reimbursement benefits are only payable if (a) the collision or comprehensive Loss exceeds the applicable Covered Deductible and (b) You or a Family Member submit a claim with respect to the collision or comprehensive Loss to the insurance company that issued Your or Your Family Member’s auto insurance policy and that claim is paid by Your or Your Family Member’s auto insurance company.

NOTE: Reimbursement benefit payments are excess of any other applicable insurance or indemnity available to You or a Family Member. Reimbursement benefit payments are limited to only those amounts not covered by any other insurance or indemnity, subject to the conditions, limitations, and exclusions described herein. In no event will this benefit apply as contributing insurance. This non -contribution clause will take precedence over a non-contribution clause found in other insurance or indemnity language.

This Plan is not a contract of insurance. Our obligations are insured by a contractual liability insurance policy with a licensed insurance company issued to the American Advantage Association

LIMIT OF LIABILITY

The aggregate Limit of Liability is as follows:

The maximum deductible reimbursement We will pay:

Auto collision or comprehensive deductible up to $500.

We will not be liable for more than one (1) Loss within any consecutive twelve (12) month period.

Conditions Precedent to Liability:

We have no liability unless the following takes place:

The Loss occurred during the Benefit Period; and

At the time of Loss, You or a Family Member have in force coverage through Your or Your FamilyMember’s auto insurance company; and

A police report, if required by Your or Your Family Member’s auto insurance company, has been filed within ten (10) days of the Loss. A police report is required for all theft, and vandalism claims; and

You or a Family Member have received payment for a Loss from Your or Your Family Member’s auto insurance company; and

The indemnity payment You or a Family Member have received from Your or Your FamilyMember’s auto insurance company includes a deduction from the Loss settlement as per the deductible clause of Your or Your Family Member’s auto insurance policy.

EXCLUSIONS

WE SHALL NOT BE RESPONSIBLE FOR A LOSS RESULTING FROM ANY OF THE FOLLOWING:

IF THE CLAIM UNDER YOUR OR A FAMILY MEMBER’S AUTO INSURANCE HAS BEEN DENIED FOR ANY REASON;

IF YOUR OR YOUR FAMILY MEMBER’S AUTO INSURANCE COMPANY HAS WAIVED THE AUTO INSURANCE POLICY DEDUCTIBLE;

IF THE CLAIM DOES NOT EXCEED YOUR OR YOUR FAMILY MEMBER’S CURRENT AUTO INSURANCE POLICY DEDUCTIBLE;

IF THE CLAIM IS NOT COVERED BY YOUR OR A FAMILY MEMBER’S AUTO INSURANCE POLICY;

A LOSS INVOLVING DAMAGE TO OR THEFT OF ANY AUTO GLASS OR TIRE OF THE INSURED VEHICLE;

A LOSS THAT OCCURS PRIOR TO THE START OF THE BENEFIT PERIOD OR AFTER THE BENEFIT PERIOD ENDS;

A LOSS RESULTING FROM ANY KIND OF DISHONEST, FRAUDULENT OR CRIMINAL ACT, OR ILLEGAL ACTIVITY BY YOU OR YOUR FAMILY MEMBER;

A LOSS WHERE NO POLICE REPORT HAS BEEN FILED, IF REQUIRED BY YOUR OR YOURFAMILY MEMBER’S AUTO INSURANCE COMPANY, WITHIN THE TEN (10) DAY ALLOTTED TIME FRAME. A POLICE REPORT IS REQUIRED FOR ALL THEFT, AND VANDALISM CLAIMS;

A LOSS AS A RESULT OF DAMAGE THAT IS NOT COVERED UNDER THE COLLISION OR COMPREHENSIVE SECTION OF YOUR AUTO INSURANCE POLICY;

A LOSS THAT WAS CAUSED INTENTIONALLY OR NON-ACCIDENTALLY BY YOU OR A FAMILYMEMBER;

A LOSS TO A VEHICLE BEING TESTED OR TIME TESTED;

A LOSS TO A VEHICLE PARTICIPATING IN RACES, SPEED CONTESTS OR EXHIBITIONS OF ANY KIND;

A LOSS TO ANY VEHICLE THAT IS LISTED AS A NON-ELIGIBLE VEHICLE IN THE INSUREDVEHICLE DEFINITION ABOVE;

A LOSS DUE TO DRIVING WHILE UNDER THE INFLUENCE OF DRUGS OR ALCOHOL;

A LOSS DUE TO RECKLESS DRIVING;

MISUSE OR ABUSE OF VEHICLE WHEN DRIVEN ON ROADS THAT ARE NOT PAVED WITH CEMENT OR TARMAC;

ON AFTER-MARKET ITEMS NOT INSTALLED BY THE ORIGINAL MANUFACTURER.

HOW TO FILE A CLAIM

To file a claim, You or a Family Member must call 1-855-955-6469 within forty- five (45) days of the date of Loss to request a claim form. Failure to call within forty-five (45) days may result in a denial of the claim. The Administrator will receive Your claim over the telephone and will mail a claim form to You within five (5) business days. The following required items must be completed and returned with a postmark within ninety days of the date of Loss:

The fully completed claim form.

A copy of the current auto insurance policy, showing Your or a Family Member’s vehicle is insured;

A copy of the check from Your or Your Family Member’s auto insurance company showing payment for a Loss;

A copy of the police report, if required by Your or Your Family Member’s auto insurance company. A police report is required for all theft, and vandalism claims;

A copy of the vehicle registration;

Any other documents that the Administrator may reasonably request to validate a claim.

Benefits payable under these Terms and Conditions for any Loss will be paid upon receipt of proof of such Loss and all required information necessary to support the claim.

All benefits will be payable to You or a Family Member or, in the case of death, to Your or a FamilyMember’s estate. No person or entity other than You or a Family Member shall have any legal or equitable right, remedy or claim of reimbursement proceeds and/or damages under or arising out of this Plan.

CANCELLATION AND NON-RENEWAL

The Member or AAA can cancel or choose not to renew this Plan. If AAA cancels or chooses not to renew, We will notify You at least thirty (30) days before the expiration of this Plan. Such notices need not be given if similar replacement benefit takes effect without interruption. If the Plan is canceled or non-renewed by either You or AAA, the benefits will continue to be in force for the remaining Benefit Period for which fees have been paid to the AAA. Benefits will still apply to claims that occurred prior to the date of such cancellation or non-renewal, provided all other terms, conditions, and exclusions of benefits are met.

GENERAL PROVISIONS

Misrepresentation or Fraud: Benefits for You or a Family Member may be cancelled if, whether before or after a Loss, You or a Family Member have concealed or misrepresented any material fact or circumstance concerning this Plan or the subject thereof or the interest of You or a Family Member therein. Plan benefits May be cancelled if You or a Family Member commit fraud or false swearing in connection with any of the above. In order for Us to cancel Your Plan benefits for misrepresentation or due to fraud or false swearing in Your request for reimbursement benefits, We must be able to prove the misrepresentation was fraudulent and that if We had known the truth, We would have not in good faith have issued this to You. In order for Us to cancel Your Plan benefits due to failure or false swearing arising from a claim made by or on behalf of You, We must show that the statement was fraudulent.

Legal Actions: No action at law or in equity shall be brought to recover under this Terms and Conditions prior to the expiration of sixty (60) days after proof of Loss has been furnished in accordance with the requirements of this Plan.

Duplicate Membership Plan: n the event that You or a Family Member have intentionally or unintentionally enrolled for more than one (1) membership in this Plan, benefits under this Terms andConditions is limited to one (1) benefit payable per Loss.

Subrogation: If payment is made under this Terms and Conditions, We are entitled to recover such amounts from other parties or persons. Any party or person to or for whom We make payment must transfer to Us his or her rights to recovery against any other party or person and must do everything necessary to secure these rights and must do nothing that would jeopardize them, or these rights will be recovered from that person.

Dispute Resolution: Covered Deductible reimbursement payments are subject to the Terms and Conditions outlined in this Terms and Conditions document and include certain restrictions, limitations, and exclusions. This Terms and Conditions is not a policy of insurance. Our obligations are insured by a contractual liability insurance policy with a licensed insurance company issued to the American Advantage Association. In the event of any conflict between this Terms and Conditions and the contractual liability insurance policy, the contractual liability policy will govern. The contractual liability policy is on file at the offices of the Administrator.

In Montana: The following statement has been added: The provisions of Terms and Conditions conform to the minimum requirements of the Montana law and control over any conflicting statutes of any state in which You reside in, on or after the Membership Effective Date of this Plan.

The Drive With Confidence Program is a suite of complimentary benefits extended to AutoRepairAuthority.com Benefit Program Members and is administered by Sonsio Management, Inc. Your Program benefits begin on the effective date stated by the AutoRepairAuthority.com Benefit Program and remain in place for as long as you maintain your membership in the AutoRepairAuthority.com Benefit Program (“Benefit Period”).

WHO IS ELIGIBLE FOR BENEFITS? The Program benefits are extended to you, your spouse, and other legal drivers living in your household. The benefits are specific to the non-commercial private passenger vehicle(s) registered to you, or an eligible member of your household and eligible for the automotive benefits of the AutoRepairAuthority.com Benefit Program Membership (the “Eligible Vehicle” or “EligibleVehicles”). Benefits are not transferable to anyone who may purchase your Eligible Vehicle.

WHAT ARE THE DRIVE WITH CONFIDENCE BENEFITS? My Auto Expert™ and Tire & Wheel Road Hazard.

DRIVE WITH CONFIDENCE My Auto Expert™ Repair Advisor

What is My Auto Expert™? My Auto Expert™ is a phone service that provides access to ASE Certified Automotive Technicians. Our expert, unbiased, and independent technicians offer general and emergency advice. My Auto Expert ASE Certified Automotive Technicians utilize automotive expertise as well as industry leading tools to assist you with questions related to your vehicle or a vehicle you are driving, including rental cars.

What Are the Benefits? Your benefits include access to the following services:

My Auto Expert™ Shop Locator

My Auto Expert takes the guesswork out of finding a qualified repair facility willing to stand by its work. When a mechanical repair is needed, My Auto Expert will direct you to one of 33,000 nationally affiliated repair facilities that provide a minimum 12-Month/12,000-Mile Nationwide Parts & Labor Warranty on qualifying repairs or services.

12-Month/12,000-Mile Nationwide Warranty

When qualifying repairs or services are performed by a My Auto Expert network facility, you will receive a minimum written 12-month / 12,000-mile parts and labor warranty on covered repairs and services. The warranty will be honored by any repair facility in the My Auto Expert network, or any other authorized repair facility anywhere in the United States.

Speak with you directly and listen to your concerns related to your vehicle and the repair work proposed;

Speak with the technician at a repair facility, review their diagnosis and estimate for repairs to your vehicle;

Provide their expertise and opinion about the repair work proposed for your vehicle, and whether you are receiving the appropriate service for your vehicle.

Repair Cost Estimator

If you question an estimate quoted by a mechanic, we will analyze your estimate using the most current parts costs and labor rates for any region of the country. My Auto Expert technicians will:

Provide you with an estimate for repair services based on your description of the problems you are experiencing.

Review the estimates you have received for the repairs to your vehicle to help you determine if you are getting a fair price.

Mechanical Diagnosis

My Auto Expert technicians will help determine the potential issues negatively affecting the automobile. If unable to provide a specific diagnosis over the phone, they will help narrow down possible issues and provide information which may be helpful to a repair shop.

Technical Assistance – Vehicle Features and Mechanical Problems

My Auto Expert technicians answer questions and provide guidance on vehicle features and basic ‘owner’s manual’ maintenance, from how to open the gas tank cover on your rental car to how to get that new headlight bulb installed.

In the event you are stranded due to a mechanical failure, and need emergency roadside assistance with your vehicle, My Auto Expert can connect you to a Roadside Assistance provider with which you can make arrangements (at your expense).

What Are the Limitations?

This service only provides advice based upon the information you provide.

To be eligible for the 12-Month/12,000-Mile Nationwide Warranty you must:

Go to one of the My Auto Expert network facilities to which you were referred;

Have covered repairs or services performed (certain repairs and services are not covered*);

Retain your original invoice for the repairs to your vehicle;

This Warranty is extended only to you, the original purchaser, and not to anyone who may purchase your vehicle from you during the term of the warranty.

Please see the terms and conditions of the warranty statement for complete details.

My Auto Expert in no way guarantees the integrity of the actual repair work performed.

This service is not transferable.

This service is limited to personal-use vehicles, and all commercial-use vehicles are excluded.

How Do I Use This Service?

Make sure you have your Member Number ready.

Contact My Auto Expert by phone toll-free at 1-844-255-8138 between the hours of 8AM and 8PM ET, Monday through Friday, and Saturdays from 8AM to 5:30PM ET:

General:

My Auto Expert provides information and advice about mechanical repairs and services based upon information provided by you, and in no way makes any representations or guarantees regarding the work that has been or will be performed on your vehicle. No estimates, repairs or services are warranted by My Auto Expert.

My Auto Expert is a service of Sonsio Administrative Services, Inc. (“Sonsio”).

The 12-Month/12,000-Mile Nationwide Warranty is made by the Independent Repair Facility (“Facility”) who is so named on the original repair order, and who performed the service/repairs on your vehicle. This warranty is not a warranty by Sonsio Administrative Services, Inc., its affiliates, subsidiaries or any of their employees, or member companies. In addition, Sonsio serves as the warranty administrator (“Warranty Administrator”) only.

The terms and conditions outlined herein are the full and complete agreement between the parties. No oral representations should be relied upon, including any oral statements of the repairing shop.

Sonsio may delegate the performance of its duties and obligations and assign its rights and benefits hereunder.

Neither Sonsio nor My Auto Expert assumes any obligation or responsibility with regard to the vehicle.

WHAT ARE THE BENEFITS? Program benefits are limited to reimbursement for the repair, or if not repairable, the replacement of damaged original equipment tires and/or wheels, as well as new tires installed (mounted on the covered wheels) on the Eligible Vehicle during the term of the Program, provided the damage is caused by a covered road hazard and there is more than 2/32” of tread on the tire. Thisprogram provides reimbursement for up to two (2) road hazard incidents within a 12-month period.

WHAT IS ROAD HAZARD DAMAGE? Road hazard damage is damage that occurs when a tire or wheel fails as a result of a puncture, bruise, or impact break incurred during the course of driving in a legal manner on a road maintained by state or local authority. Nails, glass and potholes are the most common examples of road hazards.

TIRE ROAD HAZARD DAMAGE BENEFIT: If a tire on your Eligible Vehicle is damaged due to a covered road hazard and can be safely repaired per Tire Industry Association (TIA) and/or Rubber Manufacturers Association (RMA) repair guidelines, you may have the tire repaired and pay the facility directly for services rendered. The maximum eligible reimbursement amount for the cost to repair a flat tire is $25.00 pertire. No prior authorization is required for flat tire repairs.

If the service provider determines that the tire cannot be safely repaired per Tire Industry Association (TIA) and/or Rubber Manufacturers Association (RMA) repair guidelines, have the tire replaced with an exact make and model of tire, if available. If not available, a comparable quality tire should be installed. Themaximum eligible reimbursement amount for the cost to replace a tire is $250.00. You must obtain prior authorization to replace a tire.

WHEEL ROAD HAZARD DAMAGE BENEFIT: If a wheel on your Eligible Vehicle is damaged due to a covered road hazard and it no longer maintains an airtight seal with the tire or cannot be properly balanced after the tire has been repaired or replaced, have the wheel repaired or replaced. The maximum eligiblereimbursement amount for the cost to repair or replace a wheel is $250.00. You must obtain prior authorization to repair or replace a wheel.

WHERE YOU CAN OBTAIN SERVICE FOR A DAMAGED TIRE AND/OR WHEEL:

You may take your Eligible Vehicle to a tire service facility of your choice.

If you are unable to locate a qualified facility, contact the Administrator for assistance.

BENEFIT LIMITS

The repair, or if not repairable, the replacement of damaged original equipment tires and/or wheels, as well as new tires installed (mounted on the covered wheels) on the Eligible Vehicle during the term of the Program, provided the damage is caused by a covered road hazard.

To be eligible for reimbursement, tires must be in good condition with more than 2/32″ of tread remaining.

The maximum amount reimbursable per incident for tire and/or wheel road hazard damage is $250.00 (the “Road Hazard Benefit Limit”), regardless of the number of tires and/or wheels damaged per incident.

Reimbursement is limited to the cost to repair or replace the damaged tire and/or wheel and does not cover any charges for mounting, balancing, taxes, shop supplies or miscellaneous fees. In addition, cosmetic damage to the tire and/or wheel is not covered.

Prior authorization is required for tire and wheel replacements and wheel repairs.

Prior authorization is granted based on the information provided during the call; if the documentation submitted (including the tire and/or wheel if requested) does not substantiate the information provided during the call for prior authorization your claim will be denied.

Your repair or replacement invoice must include the following:

Tire servicing facility name, Address, and phone number

Your full name, address, and signature

The year, make, model, VIN and mileage of your vehicle

The brand, type, size and DOT number of the tire(s)

The date of service

This Program provides reimbursement for up to two (2) road hazard damage incidents within a 12-month period.

An incident is a single event during which a tire(s) and/or a wheel(s) on the Eligible Vehicle are damaged by a road hazard as defined below.

YOUR RESPONSIBILITIES:

Properly care for and maintain your tires and wheels, including ensuring assemblies are kept in balance and tires operated at proper inflation pressures.

Use all reasonable means to protect your vehicle from additional damage.

Contact the Administrator at 1-844-255-8138 for prior authorization and a claim tracking number before work is commenced (not required for flat tire repairs).

Furnish such information as may be required, including the Department of Transportation (DOT) numbers of the tires installed on the vehicle.

Incur only expenses which are authorized in advance.

Make available for inspection all tires and wheels that require replacement, and wheels that are being considered for repair.

Payment of all expenses and costs not reimbursable by this Program.

ROAD HAZARD CLAIMS PROCEDURE:

If you have a tire and/or wheel damaged due to a road hazard, call us at 1-844-255-8138 and follow the prompts for help. You will be given a claim tracking number and the name of a participating service facility (if needed). You must obtain prior authorization to replace a tire and/or wheel, or to have awheel repaired. If you fail to obtain prior authorization, your claim may not be eligible for reimbursement. No prior authorization is required for flat tire repairs.

If a tire or wheel needs to be replaced, or if a wheel needs to be repaired, and authorization cannot be obtained because the damage has occurred outside of the Administrator’s normal business hours and/or because a roadside replacement is being performed, you may elect to wait for authorization or proceed with a tire or wheel replacement, or wheel repair. In order to be eligible for reimbursement: (1) ifreplaced, you must retain the damaged tire or wheel for inspection, (2) if the wheel is repairable, ensure that you have the repair facility provide you with the bare rim run-out measurements/readings and take clear pictures of the damage before the wheel is repaired, AND

the Administrator must be contacted within 2 business days. There is no guaranteed eligibility.

You must render payment for the services provided.

You must sign the repair or replacement invoice.

The damaged tire and/or wheel must be made available for inspection if requested by the Administrator.

You must submit all claim documentation, including the tire and/or wheel if requested, within 60 days of service to be eligible for reimbursement.

Submit your request for reimbursement with the required documentation as directed below.

WHAT DO I NEED TO DO TO SUBMIT A REQUEST FOR REIMBURSEMENT?

Submit your written request for reimbursement along with the required documents listed below by email, fax or postal mail within sixty (60) days of the original date of the Road Hazard (including the tire and/or wheel if requested). Requests submitted after 60 days are not eligible for reimbursement.

Claim tracking number provided by the Administrator during call for prior authorization

A clear, legible copy of the repair or replacement invoice which includes the following:

Tire servicing facility name, address, and phone number

Your full name, address, and signature

The year, make, model, VIN and mileage of vehicle

The brand, type, size and DOT number of the tire(s)

The date of service

Other documentation required by the Administrator

The tire and/or wheel if requested for inspection

Note: We reserve the right to deny any request:

Submitted more than 60 days after the date of damage (subject to certain state restrictions);

That contains receipts and/or supporting documents which cannot be verified;

When the tire and/or wheel was not delivered to the Administrator for inspection if inspection was required.

HOW WILL I BE REIMBURSED? If the documentation submitted is verified and approved, you will receive your reimbursement check from us promptly by mail.

EXCLUSIONS AND LIMITATIONS: THIS PROGRAM WILL NOT PAY OR REIMBURSE FOR:

REPLACEMENTS AND WHEEL REPAIRS MADE WITHOUT THE ADMINISTRATOR’S PRIOR AUTHORIZATION.

REPAIRS MADE BY ANYONE OTHER THAN A LICENSED SERVICE PROVIDER, ITS AGENTS, CONTRACTORS OR LICENSEES.

FAILURES TO TIRES AND/OR WHEELS OCCURRING WHEN ANY PART OF THE TIRE TREAD THAT COMES IN CONTACT WITH THE ROAD HAS A TREAD DEPTH OF 2/32” OR LESS.

DAMAGE, REPLACEMENTS, OR REPAIRS TO TIRES OR WHEELS DUE TO WEAR AND TEAR.

TIRES AND/OR WHEELS WHICH ARE OVERSIZED, UNDERSIZED, OR OTHERWISE NOT RECOMMENDED BY THE MANUFACTURER.

COSMETIC DAMAGE, I.E. DAMAGE THAT DOES NOT AFFECT THE STRUCTURAL INTEGRITY OF THE TIRE OR WHEEL.

REPAIR OR REPLACEMENT IF THE INVOICE DOES NOT INCLUDE: (1) THE TIRE SERVICING FACILITY NAME, ADDRESS, AND PHONE NUMBER; (2) THE CUSTOMER’S FULL NAME, ADDRESS, AND SIGNATURE; (3) THE YEAR, MAKE, MODEL, VIN, AND MILEAGE OF THE VEHICLE ON WHICH THE TIRES ARE INSTALLED; (4) THE BRAND, TYPE, SIZE, AND DOT NUMBER OF THE TIRE(S).

DAMAGE TO TIRES IN EITHER THE SIDE WALL OR TREAD AREA DUE TO DRY ROT, CRACKING, OR PEELING.

LOSS, DAMAGE OR EXPENSE AS A RESULT OF OFF-ROAD USE (I.E., DRIVING ON ANYTHING THAT IS NOT A PAVED OR GRAVEL ROAD MAINTAINED BY THE STATE OR LOCAL AUTHORITY OR STATE OR NATIONAL PARK SERVICES, OR IMPROVED CAMPGROUNDS).

TIRES AND/OR WHEELS THAT HAVE BEEN REPAIRED IN A MANNER OTHER THAN PER INDUSTRY APPROVED METHODS, WHICH INCLUDE TIA AND/OR RMA REPAIR GUIDELINES.

TIRES THAT HAVE BEEN RETREADED, RECAPPED, REGROOVED, REMOLDED, OR TUBED.

DAMAGE TO USED TIRES THAT HAVE BEEN INSTALLED ON THE ELIGIBLE VEHICLE OR TO WHEELS IF USED TIRES ARE MOUNTED ON THE COVERED WHEELS. COVERAGE IS LIMITED TO THE TIRES INSTALLED ON YOUR VEHICLE AS OF THE EFFECTIVE DATE OF THIS PROGRAM AND NEW TIRES ONLY.

DAMAGE TO TIRES AND/OR WHEELS INSTALLED ON VEHICLES DESIGNED FOR, BUILT FOR OR USED IN A COMMERCIAL APPLICATION.

PRE-EXISTING, CONSEQUENTIAL, INCIDENTAL, SECONDARY DAMAGES OR UNREASONABLE COSTS THAT YOU MAY INCUR AS A RESULT OF THE NEED TO REPAIR OR REPLACE A TIRE AND/OR WHEEL.

PERSONAL EXPENSES ARISING BECAUSE YOUR VEHICLE IS NOT AVAILABLE FOR YOUR USE, INCLUDING STORAGE OR FREIGHT CHARGES.

LIABILITY FOR DAMAGE TO PROPERTY, INJURY TO OR DEATH OF ANY PERSON ARISING OUT OF THE OPERATION, MAINTENANCE OR USE OF YOUR VEHICLE WHETHER OR NOT RELATED TO TIRE OR WHEEL DAMAGE.

No expressed guarantee is given other than that stated herein. Authorization is granted based on theinformation provided during the call; if the documentation submitted (including the tire and/or wheel if requested) does not substantiate the information provided during the call for prior authorization your claim will be denied. The Administrator reserves the right to deny any claim submitted with false or misleading information.

Travel Benefits

Emergency Travel

Terms and Conditions

DEFINITIONS

Throughout this document, Plan refers to the Travel Benefits provided by American Advantage Association to Member(s). You and Your refer to the person who is a Member in good standing in the American Advantage Association membership providing this Plan. Membership must not have expired or been canceled by You or the American Advantage Association. AAA, We and Us refer to the American Advantage Association, the company providing this benefit to Members. In addition, when in bold certain words and phrases are defined as follows:

Administrator means the party that has been authorized by Us to administer the services and benefits provided under this Plan. You may contact the Administrator if You have questions regarding this Plan or would like to make a claim. The Administrator can be reached by phone at 1-855-955-6469.

Benefit Period means the period starting on the Membership Effective Date that continues for the period of time in which the membership is active/valid or until the date this benefit is no longer available to Members.

Common Carrier means any regularly scheduled air or land motorized transportation carrier operating under a regularly published schedule and current license as required by law for the conveyance of passengers when the appropriate fare or charge is paid. Common Carrier does not include helicopters, taxis, rental cars, hired cars, and private and contract carriers.

Member refers to an individual and their legal dependents actively enrolled for membership in an American Advantage Association Membership providing this Plan as part of the association membership and considered by the American Advantage Association as a Member in good standing.

Membership Effective Date means the date You enroll as a Member in the American Advantage Association membership program.

Primary Residence means the home that You live in at least nine (9) months out of the year.

Qualifying Event means that during the Benefit Period You are more than fifty (50) miles from Your Primary Residence and Your vehicle is required due to a Vehicle Disablement to be in a repair facility for more than twenty-four (24) hours.

Terms and Conditions means this document, which describes the terms, conditions, and exclusions of this Plan. The Terms and Conditions sets forth the entire agreement between You and Us. Representations or promises made by any person that are not contained in this document are not a part of this Plan.

Travel Expenses means the following expenses incurred while Your vehicle is being repair as a result of a Vehicle Disablement:

Food and lodging expense: The actual charge for overnight hotel stay and meal costs incurred by

Vehicle Disablement means a collision or mechanical failure that prevents Your vehicle from being driven.

BENEFIT DESCRIPTION

If during the Benefit Period You are more than fifty (50) miles from Your Primary Residence and Your vehicle is required due to a Vehicle Disablement to be in a repair facility for more than twenty-four (24) hours (referred to as a Qualifying Event), We will reimburse You for TravelExpenses that are incurred as a direct result of the Qualifying Event.

You must report and obtain a copy of a police report within seventy-two (72) hours of a collision, resulting in a Vehicle Disablement.

Limitations:

Benefit is limited to $500 per Qualifying Event.

Benefit is further limited to:

Food and lodging expense benefit up to $100 per day, payable for up to five (5) days.

Benefit is limited to two (2) Qualifying Events per twelve (12) month period.

This Plan is not a contract of insurance. Our obligations are insured by a contractual liability insurance policy with a licensed insurance company issued to the American Advantage Association.

EXCLUSIONS

BENEFIT DOES NOT APPLY TO:

VEHICLE DISABLEMENT THAT OCCURRED PRIOR TO THE START OF THE BENEFIT PERIOD.

ANY ACT OF THEFT, DECEIT, COLLUSION, DISHONESTY OR CRIMINAL ACT BY YOU OR ANY PERSON ACTING IN CONCERT WITH YOU, OR BY ANY AUTHORIZED REPRESENTATIVE OF YOU, WHETHER ACTING ALONE OR IN COLLUSION WITH YOU OR OTHERS.

ACTS OF GOD.

THEFT OR VANDALISM OF YOUR

COMMERCIAL OR NON PRIVATE-PASSENGER VEHICLES.

BUSINESS OR COMMERCIAL TRAVEL.

HOW TO FILE A CLAIM

To file a claim, You or a Family Member must call 1-855-955-6469 within forty-five (45) days of the date of the Qualifying Event to request a claim form. Failure to call within forty-five (45) days may result in a denial of the claim. The Administrator will receive Your claim over the telephone and will mail a claim form to You within five (5) business days . The following required items must be completed and returned with a postmark within ninety (90) days of the date of the QualifyingEvent:

Completed and signed claim form.

Proof of the Vehicle Disablement.

A police report, if the Vehicle Disablement was due to a collision.

For Emergency Travel – Repair statement indicating that Your vehicle was kept in the repair facility for more than twenty-four (24) hours.

Any other documentation that may be reasonably requested to validate a claim.

All these required items, including the claim form, must be postmarked within ninety (90) days of the date of the Vehicle Disablement. Otherwise, the claim may be denied.

CANCELLATION AND NON-RENEWAL

Benefits can be cancelled by Us or Our designated representative for the following reasons:

Non payment of Member fees;

Misrepresentation and Fraud (see GENERAL PROVISIONS);

The Department of Insurance determines that the Terms and Conditions would result in a violation of their law. If We cancel benefits, We will send You written notification at least ten (10) days in advance of cancellation for non-payment of fees and at least thirty (30) days in advance of cancellation for any other reason.

Plans can be cancelled by the Administrator or the American Advantage Association at any time. If this happens, We will send You written notification at least thirty (30) days in advance of the expiration of this Plan. Such notices need not be given if a substantially similar replacement benefit takes effect without interruption. Benefits will continue to be in force for the remaining Benefit Period for which fees have already been paid to AAA.

Benefits can be non-renewed by Us. We will send You written notification at least thirty (30) days in advance of the expiration of benefits.

GENERAL PROVISIONS

Claims: Benefits payable under the Terms and Conditions for any Qualifying Event will be paid upon receipt of due proof of the Qualifying Event and all required information necessary to support the Qualifying Event.

All benefits will be payable to You or, in the case of death, to Your estate. No person or entity other than You shall have any legal or equitable right, remedy or claim of insurance proceeds or damages under or arising out of this Plan.

Dispute Resolution – Arbitration: These benefits are subject to the terms and conditions outlined and include certain restrictions, limitations, and exclusions. This Terms and Conditions is not a policy of insurance. Our obligations are insured by a contractual liability insurance policy with a licensed insurance company issued to the American Advantage Association. In the event of any conflict between this Terms and Conditions and the contractual liability insurance policy, the contractual liability policy will govern. The contractual liability policy is on file at the offices of the Administrator.

The Terms and Conditions requires binding arbitration if there is an unresolved dispute between You and AAA concerning the Terms and Conditions (including the cost of, lack of, or actual repair or replacement arising from a Qualifying Event). Under this Arbitration provision, You give up your right to resolve any dispute arising from the Terms and Conditions by a judge and/or a jury. You also agree not to participate as a class representative or class member in any class action litigation, any class arbitration or any consolidation of individual arbitrations. In arbitration, a group of three (3) arbitrators (each of whom is an independent, neutral third party) will give a decision after hearing Your and Our positions. The decision of a majority of the arbitrators will determine the outcome of the arbitration and the decision of the arbitrators shall be final and binding and cannot be reviewed or changed by, or appealed to, a court of law.

To start arbitration, either You or AAA must make a written demand to the other party for arbitration. This demand must be made within one (1) year of the earlier of the date the Qualifying Event occurred or the dispute arose. You and AAA will each separately select an arbitrator. The two arbitrators will select a third arbitrator called an “umpire.” Each party will each pay the expense of the arbitrator selected by that party. The expense of the umpire will be shared equally by You and AAA. Unless otherwise agreed to by You and AAA, the arbitration will take place in the county and state in which You live. The arbitration shall be governed by the Federal Arbitration Act (9 U.S.C.A. § 1 et. seq.) and not by any state law concerning arbitration. The rules of American Arbitration Association (www.adr.org) will apply to any arbitration under the Termsand Conditions.

Duplicate Membership Plan: In the event that You have intentionally or unintentionally enrolled for more than one (1) membership in this Plan, benefits under this Terms and Conditions are limited to one (1) benefit payable per Qualifying Event.

Legal Actions: No action at law or in equity shall be brought to recover under the Terms and Conditions prior to the expiration of sixty (60) days after proof of a Qualifying Event has been furnished in accordance with the requirements of this Plan.

Misrepresentation and Fraud: Benefits for You may be cancelled if, whether before or after a Qualifying Event, You have concealed or misrepresented any material fact or circumstance concerning this Plan or the subject thereof, or the interest of You therein. Plans may also be cancelled if You commit fraud or false swearing in connection with any of the above.

Other Insurance: This Plan is secondary to any other applicable insurance or indemnity available to You . Benefit is limited to only those amounts not covered by any other insurance or indemnity. In no event will this Plan apply as contributing insurance. This Other Insurance clause will take precedence over a similar clause found in other insurance or indemnity language.

Subrogation: If payment is made under the Terms and Conditions, We are entitled to recover such amounts from other parties or persons. You must transfer to Us Your rights to recovery against any other party or person. You must also do everything necessary to secure these rights and must do nothing that would jeopardize them, or these rights will be recovered from You.

State Amendments

For Montana Residents:

The following statement has been added: The provisions of the Terms and Conditions conform to the minimum requirements of the Montana law and control over any conflicting statutes of any state in which You reside in, on or after the effective date of this Plan.

The first paragraph of “Dispute Resolution – Arbitration” is replaced with the following: The Terms and Conditions requires You and AAA to first use binding arbitration if there is an unresolved dispute between You and AAA concerning the cost of, lack of, or actual repair or replacement arising from a Qualifying Event. Under this Arbitration provision, You give up your right to initially resolve any dispute arising from a Qualifying Event by a judge and/or a jury. You also agree to first employ arbitration in resolving the dispute between You and AAA prior to Your participating as a class representative or class member in any class action litigation, any class arbitration or any consolidation of individual arbitrations. In arbitration, a group of three (3) arbitrators (each of whom is an independent, neutral third party) will give a decision after hearing Your and Our The decision of a majority of the arbitrators will determine the outcome of the arbitration.

DRIVE WITH CONFIDENCE REPAIR GUARD™ Limited Warranty Doubler

WHAT IS REPAIR GUARD™ LIMITED WARRANTY DOUBLER? REPAIR GUARD doubles the Authorized Repair Facility’s nationwide written warranty for the qualified repairs identified on the warranty statement, excluding repairs not eligible for REPAIR GUARD as named below. When a qualifying repair is performed by an Authorized Repair Facility for your Eligible Vehicle during the Benefit Period, the original warranty period on those repairs will be doubled, as long as you still own the Eligible Vehicle. REPAIR GUARD does not replace the original Authorized Repair Facility warranty on qualified repairs. This Program only becomes effective when the original warranty period on the qualified repair expires.

WHAT ARE THE LIMITATIONS?

You must use an Authorized Repair Facility to perform the original qualifying repair.

You must retain the original invoices for the qualifying repairs (see optional registration option below). The original invoice must include the year, make, model, mileage and VIN of the vehicle.

The original invoice must include a description of the mechanical breakdown and the parts and labor required by the Authorized Repair Facility to repair the Eligible Vehicle.

The subsequent warranty repair(s) must be performed on the Eligible Vehicle to remedy a defect in the original qualifying repair.

Warranty repair costs shall in no case exceed the costs of the original qualifying repair or service.

Defects in workmanship are covered unless excluded by the original written warranty from the Authorized Repair Facility.

HOW DO I FIND AN AUTHORIZED REPAIR FACILITY? REPAIR GUARD™ will direct you to one of 33,000 Nationally- Affiliated Automotive Repair Facilities that provide a minimum 12-Month/12,000-Mile Nationwide Parts & Labor Warranty on qualifying repairs or services (the “Authorized RepairFacilities”). Call 1-844-255-8138 (toll-free) for assistance locating an Authorized Repair Facility

You must use an Authorized Repair Facility to be eligible for REPAIR GUARD™ Limited Warranty Doubler on the qualified repair. Regardless of the availability of an Authorized Repair Facility, REPAIRS THAT ARE NOT PERFORMED BY AN AUTHORIZED REPAIR FACILITY ARE NOT ELIGIBLE FOR THE REPAIR GUARD™ Limited Warranty Doubler.

WHICH AUTOMOTIVE REPAIRS ARE QUALIFIED REPAIRS? Qualified repairs are those repairs covered by the original written warranty from the Authorized Repair Facility, unless excluded below.

WHICH AUTOMOTIVE REPAIRS ARE EXCLUDED REPAIRS? Specifically excluded are any repairs excluded by the original written warranty from the Authorized Repair Facility and any repairs involving replacement or removal of internally lubricated parts and other such repairs as listed below. Additionally, the following are excluded from the REPAIR GUARD™ Limited Warranty Doubler:

REPAIRS AND/OR REPLACEMENTS OF PARTS AND COMPONENTS DUE TO NORMAL WEAR AND TEAR

g., brake pads, belts, etc.

ENGINE:

Any internal repairs or replacement of internal components, or replacement of engine assembly.

TRANSMISSION, TRANSAXLES:

Automatic – any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of same.

Manual – any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of same.

Clutches – Clutch component or assembly repair or replacement.

DRIVE AXLE/DIFFERENTIAL ASSEMBLY:

Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive axle/differential assembly.

BEFORE YOU HAVE YOUR VEHICLE REPAIRED: If your Eligible Vehicle is in need of a qualifying repair or experiences a mechanical breakdown, call 1-844-255-8138 (toll-free) to locate an Authorized Repair Facility.

WHAT SHOULD I DO IF THE REPAIR FAILS AFTER THE ORIGINAL WARRANTY PERIOD EXPIRES? If you are able to return to the original Authorized Repair Facility, take your Eligible Vehicle to that facility and present your original repair invoice, or a legible copy of the same, to the facility.

Prior to any warranty repair work being performed, you or the Authorized Repair Facility must contact the administrator at 1-844-255-8138 (toll-free) for REPAIR GUARD repair authorization.

If you cannot return to the original Authorized Repair Facility, prior to any warranty repair work being performed, you must call 1-844-255-8138 (toll-free) and you will be directed to the nearest participating Authorized Repair Facility or other authorized repairing facility.

You must present a copy of the original repair invoice when seeking REPAIR GUARD warranty service.

Prior to any warranty repair work being performed, you or the Authorized Repair Facility must contact the administrator at 1-844-255-8138 (toll-free) for repair authorization.

The administrator will pay the secondary Authorized Repair Facility directly for authorized repairs once a copy of the original repair invoice and the subsequent warranty-repair invoice has been submitted to the administrator and the claim has been approved.

In the event that an authorized repairing facility will not accept payment from the administrator, the administrator will reimburse you for qualifying expenses (see ‘What Do I Need to Do to Submit a Request for Reimbursement’ below).

WHAT DO I NEED TO DO TO SUBMIT A REQUEST FOR REIMBURSEMENT?

Submit your written request for reimbursement along with the required documents listed below by email, fax or postal mail within sixty (60) days of the original date of the Mechanical Warranty Repair. Requests submitted after 60 days are not eligible for reimbursement.

Requests may be sent by:

o Email to

DoubleTheWarranty@Sonsio.com

o

Fax to 1-

866-924-3710

o

Postal Mail to REPAIR GUARD, PO BOX 17659, Golden, CO 80402

WHAT DOCUMENTS ARE REQUIRED TO SUBMIT WITH MY REQUEST?

Your written request for reimbursement which must include the following so that we can contact you if necessary for additional or missing information:

Your First and Last Name;

The best way to reach you (telephone, email address, or postal address);

Your complete mailing address

A legible copy of the original repair invoice showing:

The name, address, and telephone number of the Authorized Repair Facility;

Your first and last name, and complete address;

The year, make, model, VIN and mileage of the Eligible Vehicle; and

A description of the mechanical breakdown and the parts and labor required to repair the Eligible Vehicle; and

A legible copy of the subsequent warranty repair invoice showing:

The name, address, and telephone number of the original or secondary Authorized Repair Facility or authorized repair facility;

Your first and last name, and complete address;

The year, make, model, VIN and mileage of the Eligible Vehicle; and

A description of the mechanical breakdown and the parts and labor required to re-repair the Eligible Vehicle;

Any other documents as requested to verify the claim

HOW WILL I BE REIMBURSED? If the documentation submitted is verified and approved, you will receive your reimbursement check promptly by mail.

DO I NEED TO REGISTER MY REPAIR? Registration is recommended. Registering your original repair will simplify the process in the event that your original repair fails beyond the Authorized Repair Facility’s warranty period and you wish to submit a request for reimbursement.

HOW DO I REGISTER MY REPAIR?

Submit the required information and documents listed below by fax or by postal mail, preferably within sixty (60) days of the purchase of the qualifying repair.

Registration may be submitted:

By FAX to 1-866-924-3710

Or by postal mail to REPAIR GUARD, PO BOX 17659, Golden, CO 80402

WHAT INFORMATION AND DOCUMENTS ARE NEEDED TO REGISTER MY REPAIR?

Your repair registration information which must include the following:

Your First and Last Name

The best way to reach you (telephone, email address, or postal address)

Your complete mailing address

A legible copy of the original repair invoice showing:

The name, address, and telephone number of the Authorized Repair Facility;

Your first and last name, and complete address;

The year, make, model, VIN and mileage of the Eligible Vehicle; and

A description of the mechanical breakdown and the parts and labor required to repair the Eligible Vehicle.

WHAT ARE THE EXCLUSIONS?

The Program will not pay or reimburse for:

Subsequent warranty service or repairs on your Eligible Vehicle if the original qualified repairs were not performed by an Authorized Repair Facility.

Requests for reimbursement of non-eligible expenses which include but are not limited to non-qualifying or excluded repairs.

Repairs or services performed on your Eligible Vehicle if it has been damaged by abnormal use, misuse, neglect, accident, alteration or “tampering with.”

Repairs or services performed on commercial vehicles.

Any non-warranty service you order to be performed at the same time as the warranty service.

Any costs or expenses you incur resulting from anything other than your Eligible Vehicle’s mechanical breakdown due to workmanship or the failure of parts.

Any costs or expenses you incur related to a vehicle accident or collision or any damage which is normally covered by an automobile insurance policy.

Any costs or expenses you incur (i) related to fraud, abuse, intentional acts, illegal activity, war or hostilities of any kind; or (ii) involving damage caused by any outside element including but not limited to accident, collision, fire, theft, vandalism, riot, explosion, lightning, earthquake, freezing, rust or corrosion, windstorm, hail, water or flood.

Any costs or expenses you incur involving alterations made to the Eligible Vehicle or using the Eligible Vehicle in a manner which is not recommended by the manufacturer.

INCIDENTAL OR CONSEQUENTIAL DAMAGES (additional expenses which you may incur as the result of faulty repair or service). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Regardless of the availability of an Authorized Repair Facility, REPAIRS THAT ARE NOT PERFORMED BY AN AUTHORIZED REPAIR FACILITY ARE NOT ELIGIBLE FOR THE REPAIR GUARD BENEFITS.

The Authorized Repair Facility’s employees and/or agents do not have authority to modify the terms of this Program nor to make any promises in addition to those contained herein.

This Program gives you specific rights, and you may also have other rights, which vary from state to state.

GENERAL:

The terms and conditions outlined herein are the full and complete agreement between the parties. No oral representations should be relied upon, including any oral statements of the selling or repairing dealer.

The Administrator assumes no obligation or responsibility with regard to the vehicle.

If a claim is paid by the administrator and should have been paid as a result of coverage by a valid collectible insurance policy, or by another party, you agree that the administrator shall have subrogation rights allowing it to be reimbursed for the amount of the paid claim. You understand that after you have been made whole, the reimbursement may be payable by you, your insurance company, or another party.

Any component shipped for inspection at the Administrator’s expense, becomes the property of the Administrator and can be disposed of in any manner deemed appropriate.

Producer Code #28237Plan Letter V

Terms and Conditions of Roadside Assistance

As a member of Towbusters, You will not be required to pay any additional fee or sum in addition to the membership fee when your service is for a tow, or other covered service that does not exceed the benefit limit of $100.00 per occurrence.

Service obtained from any other source other than Nation Motor Club, LLC. d/b/a Nation Safe Drivers is not covered and is not reimbursable.

You have the right to file a complaint by submitting a written complaint to our Customer Service Department at 800 Yamato Road, Suite 100, Boca Raton, Florida 33431, or contacting a representative by calling 800-338-2680.

All of the benefits and services of your Membership are described herein and are applicable throughout the United States, Canada and Puerto Rico.

24-Hour Roadside Assistance: You must call 1-800-480-2728 for your 24-hour emergency roadside benefits. IMPORTANT: Please be with your vehicle when the service provider arrives, as they cannot service an unattended vehicle. NOTE: Only one (1) service per seventy- two hours and three (3) free services per year.

Towing – Provided for up to $100 per occurrence at no charge to member. Additional mileage is the responsibility of the member and will be negotiated prior to sending out service (extrication is excluded).

Emergency Road Service – Any available contracted road service that is needed to get your vehicle running (i.e. hose replacement or tightening of cables or belts etc.)

Essential Fluids or Supplies Delivery – Including gasoline, water, oil, or any supplies necessary to send a member’s car on its way (member responsible for actual cost of fluid or supplies requested).

Flat Tire Changes – Includes changing a flat tire with your good spare.

Emergency Battery Service – Includes tightening or cleaning of cables, jumpstarts, minor adjustments to alternator etc.

Lockout Services – Lost keys, broken keys, or accidentally locked out of your vehicle, we will send a

Coverage: Is extended to member, legal spouse and dependent children up to age 21 living at home.

The following items are not included as part of the emergency roadside assistance benefit: Cost of parts, replacement keys, fluids, lubricants, or fuel, cost of installation of products, material and additional labor related to towing. Disconnecting or reconnecting drive shaft. Non-emergency towing or other non-emergency service. Trucks over one-ton capacity, taxicabs, limousines or other commercial vehicles. Towing from a service station, garage or repair shop. Towing by other than a licensed service station or garage; vehicle storage charges; a second tow. Service on a vehicle that is not in a safe condition to be towed. Towing or service on roads not regularly maintained, such as sand beaches, open fields, forests and areas designated as not passable due to construction, etc. Mounting or removing of snow tires or chains. Towing at the direction of a law enforcement officer relating to traffic obstruction, impoundment, abandonment, illegal parking, or other violations of law. Repeated service calls for a covered vehicle in need of routine maintenance or repair.

In the event of damage due to fire, flood or vandalism: Cost related to physical damage due to fire, flood, or vandalism are normally covered under your vehicle insurance. Nation Motor Club, LLC. dba Nation Safe Drivers will assist you when you call our toll- free number, but you will have to pay for these services and submit your bill to your insurance company or agent as a part of the insurance claim.

Reimbursement for Covered Services: Reimbursement is provided when a covered individual contracts service on their own from a licensed service provider in the business of providing such services. In the event you should contract service on your own for any covered service and pay for the service out -of-pocket you may submit your original receipted roadside expenses for reimbursement consideration to Nation Motor Club, LLC. dba Nation Safe Drivers. To obtain reimbursement claim forms you may call toll-free 1-800-338-2680 or send your request in writing to Nation Motor Club, LLC.. dba Nation Safe Drivers 800 Yamato Rd Ste 100 Boca Raton FL 33431. Maximum reimbursement for services not obtained through our network is limited to eighty dollars ($80).

SERVICE PROVIDER NETWORK

Nation Safe Drivers operates through a network of contracted service providers who have arrangements with our dispatch to perform road and towing service for Nation Safe Drivers members. As independent contractors, they have exclusive control over their own equipment and personnel. Nation Safe Drivers is not responsible for their acts or omissions.

Theft Reward – In the event your car is stolen anyone that provides information to law enforcement agencies that leads to the apprehension of the perpetrator is eligible to apply for a $500 reward. Members or members family are not eligible to apply for a reward.

Hit and Run – In the event of a hit and run involving a car registered to a member anyone providing information to law enforcement agencies that leads to the apprehension of the perpetrator is eligible to apply for a $500 reward. Members or member’s family are not eligible for a reward.

Emergency Trip Expense Reimbursement – If your covered vehicle is disabled by collision more than 150 miles from your residence, as a member you may qualify for up to $300 in emergency trip expense reimbursement (maximum of $100 a day for up to 3 days (72 hours). In the event of a collision or accident with another vehicle or object (reported in writing to state or local police), while your covered vehicle was being operated by you or a covered family member, and which occurs more than 150 miles away from your residence and results in an accidental disablement of your covered vehicle, you may reimbursed for one or more of the expenses listed below if incurred within 3 days (72 hours) following the accident. NOTE: Mechanical failure of your covered vehicles is not covered by this benefit.

Commercial transportation (by common carrier licensed to carry passengers for hire) to your residence or destination and return to pick up your disabled vehicle after repair.

Local commercial lodging and meals (incurred in the vicinity where the collision occurred).

Rental of a replacement automobile obtained from any bona-fide car rental agency.

For reimbursement of expenses listed in this section, you must submit a claim to Nation Safe Drivers, within 21 days of the accident disablement, which includes your name, membership number, mailing address and a bona – fide copy of the filed accident report. You must also include paid receipts validated by the companies providing you service.

Cancellation:

If this Membership is cancelled by You within thirty (30) days from the Effective Date, You will receive a refund of the full purchase price, less the amount of any claims paid or payable. If You cancel this Membership after the first thirty (30) days, You will be refunded by the Administrator on a prorated basis, less a cancellation fee of fifty ($50) dollars ($50) and the amount of any claims paid or payable. All cancellation requests must be submitted in writing to the Administrator and signed by You.

Transfer:

This membership is Non-Transferable.

STATE PROVISIONS

The following state specific requirements apply if Your Membership was purchased in one of the following states:

CALIFORNIA

The Cancellation section of this Membership is replaced in its entirety by the following: If this Membership is cancelled by You within thirty (30) days from the Effective Date, You will receive a refund of the full purchase price. If You cancel this Membership after the first thirty (30) days, You will be refunded on a prorated basis. All cancellation requests must be submitted in writing to the Administrator and signed by You.

The Cancellation section of this Membership is replaced in its entirety by the following: If this Membership is cancelled by You within thirty (30) days from the Effective Date, You will receive a refund of the full purchase price. If You cancel this Membership after the first thirty (30) days,You will be refunded on a prorated basis, less a cancellation fee of twenty five dollars ($25). All cancellation requests must be submitted in writing to the Administrator and signed by You.

MARYLAND

The Cancellation section of this Membership is replaced in its entirety by the following: If this Membership is cancelled by You within thirty (30) days from the Effective Date, You will receive a refund of the full purchase price. If You cancel this Membership after the first thirty (30) days, You will be refunded on a prorated basis. All cancellation requests must be submitted in writing to the Administrator and signed by You.

The Cancellation section of this Membership is replaced in its entirety by the following: If this Membership is cancelled by You within thirty (30) days from the Effective Date, You will receive a refund of the full purchase price. If You cancel this Membership after the first thirty (30) days, You will be refunded on a prorated basis, less a cancellation fee of twenty five dollars ($25). All cancellation requests must be submitted in writing to the Administrator and signed by You.

MISSISSIPPI

The Cancellation section of this Membership is replaced in its entirety by the following: If this Membership is cancelled by You within thirty (30) days from the Effective Date, You will receive a refund of the full purchase price. If You cancel this Membership after the first thirty (30) days, You will be refunded on a prorated basis, less a cancellation fee of twenty five dollars ($25). All cancellation requests must be submitted in writing to the Administrator and signed by You.

The Cancellation section of this Membership is replaced in its entirety by the following: If this Membership is cancelled by You within thirty (30) days from the Effective Date, You will receive a refund of the full purchase price. If You cancel this Membership after the first thirty (30) days, You will be refunded on a prorated basis. All cancellation requests must be submitted in writing to the Administrator and signed by You.

The Cancellation section of this Membership is replaced in its entirety by the following: If this Membership is cancelled by You within thirty (30) days from the Effective Date, You will receive a refund of the full purchase price. If You cancel this Membership after the first thirty (30) days, You will be refunded on a prorated basis. All cancellation requests must be submitted in writing to the Administrator and signed by You.

The Cancellation section of this Membership is replaced in its entirety by the following: If this Membership is cancelled by You within thirty (30) days from the Effective Date, You will receive a refund of the full purchase price. If You cancel this Membership after the first thirty (30) days, You will be refunded on a prorated basis. All cancellation requests must be submitted in writing to the Administrator and signed by You.

The Cancellation section of this Membership is replaced in its entirety by the following: If this Membership is cancelled by You within thirty (30) days from the Effective Date, You will receive a refund of the full purchase price. If You cancel this Membership after the first thirty (30) days, You will be refunded on a prorated basis, less a cancellation fee of twenty five dollars ($25). All cancellation requests must be submitted in writing to the Administrator and signed by You.

The Theft Hit & Run Protection benefit in this Membership is not applicable.

UTAH

The Cancellation section of this Membership is replaced in its entirety by the following: You may cancel this Membership within the first ten (10) days of the purchase date, if no claim has been made, and receive a full refund of the total Membership purchase price, less the applicable cancellation fee in the amount of fifty dollars ($50). We may only cancel this Membership under the following grounds: (1) Material misrepresentation; (2) Substantial change in the risk assumed, unless the insurer should reasonable have foreseen the change or contemplated the risk when entering into the Membership; (3) Substantial breaches of contractual duties, conditions, or warranties attainment of the age specified as the terminal age for coverage. If this Membership is canceled due to non-payment, We will mail written notice of cancellation to You and will cancel Your Membership no sooner than at least ten (10) days after the delivery or first-class mailing of a written notice. If this contract is canceled for any of the reasons listed above, We will mail written notice of cancellation to You and will cancel Your Membership no sooner than thirty (30) days after the delivery or first-class mailing of a written notice. If the Administrator cancels this Membership at any time, You will be entitled to prorated refund of the Membership less a cancellation fee of fifty dollars ($50). In general, if Administrator cancels this Membership, Administrator will mail to You written notice of cancellation at least thirty (30) days before the cancellation date. However, if Administrator cancels this Membership within the first sixty (60) days after the Membership purchase date, Administrator will mail to You written notice of cancellation at least ten (10) days before cancellation date.

WISCONSIN

The Cancellation section of this Membership is replaced in its entirety by the following: If this Membership is cancelled by You within thirty (30) days from the Effective Date, You will receive a refund of the full purchase price. If You cancel this Membership after the first thirty (30) days, You will be refunded on a prorated basis, less a cancellation fee of twenty five dollars ($25). All cancellation requests must be submitted in writing to the Administrator and signed by You.

The Cancellation section of this Membership is replaced in its entirety by the following: If this Membership is cancelled by You within thirty (30) days from the Effective Date, You will receive a refund of the full purchase price. If You cancel this Membership after the first thirty (30) days, You will be refunded on a prorated basis. All cancellation requests must be submitted in writing to the Administrator and signed by You.