Known Issues

Content of iPhone and other WIA devices does not display correctly when browsed directly with ACDSee.

In some cases, on Windows 7 and 8, when a camera is connected to a computer via a USB cable, the Import tool may fail to display media files and will not copy them. In these cases we recommend copying items from these devices to your computer with Windows Explorer or import the media through a card reader.

Text/Watermark shows incorrect preview in a certain scenario.

It is recommended that you restart ACDSee after importing a Lightroom database.

Not Supported

ACDSee does not preserve the transparency in GIF and PNG files

ACDSee does not preserve layers when editing PSD and TIFF files

More information

For information about ACDSee 19 and to access additional resources, please visit the Product Support and Resource page online. Additional information and resources include: