Reputable Reviews

Reputable Reviews Cash Call Builder

Drive Customer Reviews, Improve Your Image, and Get Found Online

The TowProgram team believes proactive online reputation management is a cornerstone business strategy for local service businesses. Eight-eight percent of consumers consult online reviews before they purchase local services, so it is critical for towing companies to improve, police, and protect what people are saying about them online or risk being blindsided. The TowProgram team understands that few tow company owners have time to create an internal process for requesting reviews or to train dispatchers, so they prevent negative reviews and cultivate positive reviews on Facebook and other review platforms for you. This work yields tow company websites with keyword-rich testimonials and keyword-rich reviews across the Internet adding up to better and more visible search results…and ultimately more cash call customers.

The TowProgram Reputable Review Cash Call Builder includes:

Review Audit

TowProgram audits the reviews you have in place as well as those of your competitors. Based on your history and geography, they will recommend which sites to target for growth.

Automated Review Requests from Happy Customers

TowProgram uses a rating first approach to help you engage with and learn from your customers and to build positive testimonials and reviews for your business. This automated follow up also helps tow companies to identify their promoters so they can take extra special care of them and help them to spread the word about their business.

Custom Customer Handouts to Solicit Reviews

Want to hand out cards to request reviews right at tow hook completion? TowProgram will annually print 500 custom customer handouts your drivers and office staff can give to customers to ensure the internet is reflecting all the great things they hear about your business in person.

Multi-Site Monitoring

The Reviews Cash Call Builder gives your towing business a single, easy-to-manage portal that makes it simple to identify progress and spot trouble making it uncomplicated to manage your online reputation across a variety of review sites including Google, Facebook, and Yelp.

Review Processing

TowProgram will teach your company a process based on tried and true best practices. Automatically solicit and track feedback, prevent bad reviews, push testimonials to your website, and encourage happy customers to leave reviews across the Internet.

Email Alerts

Sign up for TowProgram email alerts to get automatic notification of feedback that is positive, negative, or both and to receive notice of new online reviews so you can celebrate and reward drivers, technicians, and dispatchers who are being recognized. In addition, set the system to automatically approve positive reviews to show on your local towing website.

Response Sample Library

TowProgram will provide sample responses for positive and negative reviews. They’ll point you to platform policies for requesting review removal.

Stats at a Glance

Give your towing company access to critical metrics via a dashboard that shows you at a glance how you are doing with your customers, and also suggest actionable tips to help you engage them even better.

Aggregated Review Feed

Give your local towing business a portal to monitor your reviews from anywhere. TowProgram provides a feed that aggregates reviews from several platforms which can be accessed from a computer, tablet, or Smartphone.

Reports and More

TowProgram reports on your reputation status including the number and average score for reviews you receive across a variety of sites. Give your towing business the chance to proactively identify customer issues before they turn into a negative review or a lost customer.