Re: This application is not available on your device... or missing apps or blank free apps page

I am trying to download Waze onto my Z10. However, when I go into BB World, it insists I still own a 9630, for which Waze is not available. If I am NOT signed in, I can change the 9630 to a Z10, but once I am signed in, when I click on the "change" link next to the 9630, it does not display any model other than the 9630. How do I get my model changed so I can download Waze?

Re: This application is not available on your device... or missing apps or blank free apps page

I was trying to install Facebook messenger and opera mini web browser on my blackberry z10 from blackberry world but it shows,"unavailable for this device"Why is this so?My Z10 runs on BlackBerry OS 10.2.1.2102