we dropped our camera from about 3.5 feet on carpet and now zoom doesn't work properly and we get error message. anyone have any advise,Thanks.we dropped our camera from about 3.5 feet on carpet and now zoom doesn't work properly and we get error message. anyone have any advise,Thanks.

AnonymousJan 02, 2008

hi i droped mi camera and the lenses stay out some help, thank youhi i droped mi camera and the lenses stay out some help, thank you

i dropped my camera and now it si saying lens error. I took it for repairs and has been told that the gears are broken and have to be replaces. Can anyone tell me what will be the cost of the gears?

Pranjalii dropped my camera and now it si saying lens error. I took it for repairs and has been told that the gears are broken and have to be replaces. Can anyone tell me what will be the cost of the gears?
Pranjali

Hi, I have the same problem...I get a E18 error whe I try to turn on the camera, and the lense does not open. Please advice..thank you!Hi, I have the same problem...I get a E18 error whe I try to turn on the camera, and the lense does not open. Please advice..thank you!

the lens is stuck open and will not compact into the body of the camera. I've tried turning on and off the camera. I've tried taking off the lens ring and looking down into the camera.the lens is stuck open and will not compact into the body of the camera. I've tried turning on and off the camera. I've tried taking off the lens ring and looking down into the camera.

Hi, I have problems with my camera Canon Powershot A520, I found this on the internet. I copy it below. Nothing has worked. Could you help me please. I have a baby and for me it is so important to have it working.

God bless you.

eckaramirez@hotmail.com

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you'll then have little to lose in trying these methods. The following methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in and turn the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. Error E30 means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #4: Place the camera flat on its back on the kitchen table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.Hi, I have problems with my camera Canon Powershot A520, I found this on the internet. I copy it below. Nothing has worked. Could you help me please. I have a baby and for me it is so important to have it working.

God bless you.
eckaramirez@hotmail.com

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you'll then have little to lose in trying these methods. The following methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in and turn the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. Error E30 means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #4: Place the camera flat on its back on the kitchen table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

when I try to turn my camera on the word Canon comes on and then it beeps a few times and the screen goes black with E18 in the lower left corner.when I try to turn my camera on the word Canon comes on and then it beeps a few times and the screen goes black with E18 in the lower left corner.

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Related Questions:

Lens errors (E18 errors on Canons) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

Lens errors (E18 errors on Canons) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

The E18 error is an error message on Canondigital cameras. The E18 error occurs when anything prevents the zoom lens from properly extending or retracting.[1]
The error has become notorious in the Canon user community as it can
completely disable the camera, requiring expensive repairs.
A quick internet search for "E18" + "canon" quickly reveals hundreds of similar complaints.
ConsumerAffairs.com reports that the "lens has a feature called
bellows claw, which is a gear that physically extends and retracts the
lens. A piece that holds the lens, the barrier plate, is not large
enough and can sometimes cause the bellows claw to malfunction,
resulting in a stuck lens". The result is a black screen that only
contains the error message, E18. Another problem mentioned on the site
blames a sticky iris in the lens, caused by grease entering inside from
the microphones built into the lens. The buildup freezes up the ability
of the lens to open.

The E18 error happens on Canon cameras usually when the lens is jammed when extending. The error is so (in)famous that it has it own website where you can find help and advice on how to fix it. You can view the site by clicking the link underlined in blue below:

The E18 error happens on Canon cameras usually when the lens is jammed when extending. The error is so (in)famous that it has it own website where you can find help and advice on how to fix it. You can view the site by clicking the link underlined in blue below:

The E18 error happens on Canon cameras usually when the lens is jammed when extending. The error is so (in)famous that it has it own website where you can find help and advice on how to fix it. You can view the site by clicking the link underlined in blue below:

The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.

Here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but they're still worth a try. Good luck! :

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but they're still worth a try:

the E18 means the lens system has a problem. I had it with my S2 and sometimes it worked, sometimes not. Eventually it stopped working. The only solution was sending it to repair, they changed the lens system.

Hi,
I researched the Canon site and the E18 message relates to a lens issue. Your lens sounds like it's "jammed" and so the camera is displaying the error message. According to the Canon online support, the error is temporary and should go away the next time you properly turn on the camera. Howevcer, since you say it happens every time, it may be a bigger issue with the lens. There suggestion is to have it inspected by a certified repair person.
This is what I got off the Canon site:
Issue: Lens will not move and camera may display an E18 or "Lens" error.
Solution: Possible solutions for an E18 or Lens Error message PowerShot A410
The "E18" or "Lens" error message indicates an error that involves the lens unit or lens cover.
This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera.
Solution
Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area:
* Hold the camera so that your fingers do not touch the lens unit when you are shooting.
* Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.
If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred.
Good luck.
NewMediaMan