Contents

Service Mapping setup

Service Mapping setup

Service Mapping setup

You get started with Service Mapping by configuring roles, credentials, and MID Server connections.

Service Mapping is part of the ServiceNow platform and deploys
some of its platform-wide mechanisms and features. At the same time, there are some
configurations that are specific to Service Mapping only.

Install and configure MID Servers. MID
Servers, which are located in the enterprise private network, facilitate
communication between servers on the network and some ServiceNow
applications, such as Service Mapping, Discovery, and Service Analytics
. For more information, see MID Server configuration for Service Mapping.