The Aston Public Library is seeking a tech-fluent and inter-personally effective person to provide service to our patrons. Duties include providing all types of service to our patrons, operating our circulation system, and record-keeping. Qualifications: High school diploma or equivalent, strong computer and customer service skills and a love for libraries. Prior library experience is preferred.

GENERAL STATEMENT OF DUTIES: Provides essential patron assistance at the service desk.

DISTINGUISHING FEATURES OF THE POSITION:

Performs customer service, circulation, clerical and financial tasks, operates a variety of machines and software and assists with reference to help patrons use the library and its services effectively. Reports to the Director.

EXAMPLES OF SPECIFIC RESPONSIBILITIES:

Registers patrons, issuing cards, updating records.

Collects monies and issues receipts for all library financial transactions including rentals, overdue fines, lost or damaged materials, donations, book sales, printing etc.

Checks out and checks in books.

Shelves with 95% accuracy and shelf reads.

Knows and correctly executes the opening and closing procedures, including locking the doors, arming and disarming the alarm, collecting and checking in materials from the book drop, pulling requested items from the shelves etc.

Assesses materials for condition and refers them for mending or withdrawal.

Prepares and mails overdue/reserve notices.

Places book requests for patrons.

Calls patrons to inform them of requested items received.

Troubleshoots computer programs and machines.

Maintains current training in areas of work, including staying current with practices in:

Circulation

Online Catalog

Conducts reference interviews and assists patrons with reference questions, knowing when to refer questions to the Director.

Locates material in the catalog or in the building.

Is professional and friendly in person, on the phone or in e-mail.

Informs the public of library policies and procedures, including information about their own records or requests.

Keeps bulletin boards and displays current.

Files records by name or date.

Supervises volunteers.

Other duties as assigned.

EXAMPLES OF GENERAL RESPONSIBILITIES:

Is committed to public service values: is patient and helpful with all patrons; cares about patrons and their needs

Knows and follows library policy and procedures; accepts management’s direction when given

Must be able to learn and meet the minimal competencies for telephone system, web site, staff email and wiki, and be able to operate and troubleshoot technology/software

PHYSICAL REQUIREMENTS: Moderate physical effort is required to perform duties under typical office conditions. The employee is frequently required to stand, walk, sit, speak, hear, and use hands to operate office equipment, and reach with hands and arms. Vision requirements include the ability to read routine and complex documents and use a computer.

SCHEDULE REQUIREMENTS:Must be available to work day, night or weekend shifts. Must be available to work a schedule that fulfills the staffing needs of the desk. Must be punctual and dependable.

Hours will include Saturdays 10AM-5PM

Other anticipated hours- Wednesday 3-8 | Thursday 2-8 | Friday 2-5

COMPENSATION: $11.75 per hour. Approximately 20 work hours per week. No benefits provided.

CLEARANCES: Satisfactory passage of FBI Criminal Record Check, Pennsylvania Criminal History and Child Abuse Clearances will be required every three years.

PROBATION: The position is probationary for one year and non-probationary afterwards.

You can now check out educational toys for your child from the Aston Public Library! The library has a Codeapillar, a Color Chameleon and a Seek & Spell Penguin available for free checkout with your library card. The Codeapillar teaches kids the basic principles involved in programming, using a caterpillar robot. The Color Chameleon scans and identifies colors, helping children learn to do so themselves . The Seek & Spell Penguin challenges kids to spell words and checks their spellings . These toys offer the kids a fun, accessible way to learn basic literacy skills and broaden their minds.

Come check out the Friends of the Aston Public Library’s Eagles Raffle! Take a chance on a selection of Eagles gear, just in time for the Super Bowl. Chances are only $2 each or 3 for $5. All proceeds benefit the library through the Friends! The prize will be drawn before the game.