This guide provides some assistance for common administrative problems. Please read this guide before creating a new
issue on github or the community. In case this guide does not help you with your problem, please add as much
information as possible to your issue description as:

How to reproduce your problem

Add log error and info messages either from Administration -> Information -> Logs or under protected/runtime/logs

The cron setup can be frustrating and it's hard to provide a guide for every possible server environment. There is a
community driven wiki with
examples of cron settings for different environments. Furthermore refer to the Cron Job Setup guide if not already done.

Please check the following known issues before opening an issue:

Are you using the right executable for your cron command.

Make sure you are using php-cli instead of php-cgi and that your php is pointing to the same installation/configuration
as your apache server. You can check the installed php and installed packages by running the following commands:

> php -v> php --ini

In case you still need help please add the following information to your issue description:

Especially when using the default search index you may have to rebuild the search index from time to time.
You should consider switching to another search provider if your user base or amount of content grows.

Please refer to the Search System part for more information about the search in HumHub.