Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I went to Jackson Hewitt on 1/30/08. I normally go to H&R Block and I foolishly chose Jackson Hewitt for their NOW Loan. Let me tell you what I encountered when I first got there. The workers were fools. One man had on an old t-shirt, jeans, baseballhat and sunglasses. One worker asked a customer to help her find something on the computer. I guess these should have been my clues to get up and go. The woman who did my taxes, never introduced herself she just waved me over from the waiting room. There are no barriers between customers, I heard everything the other customers were discussing and they heard all of my business. The woman never offered me the icard she just went directly to check. I was going to get a third of the check that day and the rest the next. Which did happen. The problem is that the banks will NOT cash these checks, it had to be deposited into my checking acount and I have to wait 10 days to make sure the check clears, same thing with the second check. I PAID EXTRA FOR A NOW CHECK SO I WOULD HAVE THE MONEY THAT DAY! INSTEAD I AM WAITING 10-12 DAYS FOR MY MONEY!! WHY WASN'T I TOLD THIS, BECAUSE IT IS A SCAM TO GET YOUR MONEY.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.