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When you book your trial lesson online, you accept these terms and conditions:

The trial lesson has to be payed upfront. All cancellations must be done via email to info@taidetoolo.fi. We refund the full price of the trial lesson, if the cancellation has been done at least 24h before the scheduled lesson. If you cancel later than 24h before the lesson, we will refund 50% of the payed price. If the cancellation has not been done correctly or at all, the payment is not refundable.
If you have problems with the online payment, please contact our customer service and we will send you an invoice.