Policies

We at Matrix Work Solutions have a set of guidelines and policies that we disclose to our clients prior to every transaction below is a brief outline we go by for your reference purposes and what to expect.

We stand by our service, products and company and offer a customer satisfaction guarantee. Due to the nature of the furniture industry and what it entails the below guidelines have been set in place to protect the client and the dealer from any misunderstandings or miscommunication as what to expect.

All product is sold as-is good working condition and has been field verified and tested as new, refurbished or pre owned condition prior to sale of the products inventory.

Matrix Work Solutions, and its affiliates are not responsible for dimensions of walls or wall placements provided by the customer.

Installation quotes listed are for Monday through Friday during normal business hours. Any install occurring outside of these times are subject to additional fees.