16 pages. Features articles on: 1) Learning how to accommodate difficult client personalities, 2) how small firms should charge for billable clerical time, 3) making client and internal meetings more productive, and 4) the advantages of subleasing to or from another creative firm. Advice on: withholding taxes, trademark violation, waiting for payment, plagiarism, taking credit cards, subcontracting problems, and branding direction. Management tip: how soon to invoice after project completion.