National Consumer Day – Download GK Notes in PDF!

In India, every 24th December, National Consumer Day is observed. The Consumer Protection Act, 1986 received its assent from the President on this day. The Consumer Protection Act was enacted in 1986 with the aim of providing better protection of consumer’s interests. Read this article to know all about National Consumer Rights Day. Having knowledge of this day will help you update your knowledge you are preparing for any government exam, then you must be aware of this day. Go through this article to boost your General Awareness and score well in this section. You can also download this article as a PDF and use it for future reference.

National Consumer Day

National Consumer Rights Day has been celebrated on 24th December since 1986 as on this day the Consumer Protection Act was enacted.

This day is celebrated to create awareness about consumers’ rights among consumers and ensure that they receive redressal if their rights are violated.

The observance of National Consumer Rights Day also provides an opportunity for individuals to highlight the importance of consumer movement and promote the rights and responsibilities of all consumers.

Last year, the consumer grievance act was revised. Refer to the image given below to know the changes made in the act for the better consumer experience.

Facts you must know about the Consumer Protection Act, 1986

The enactment of the Consumer Protection Act, 1986 was considered to be a historic milestone in the consumer rights movement in the country.

This act provides for better protection of the interest of consumers and for that purpose makes provisions for the establishment of consumer councils and other authorities for the settlement of consumers ‘disputes.

The objective of this act is to provide safeguards for the consumer against all means of exploitation like defective goods, unsatisfactory services, and unfair trade practices.

These safeguards rely mainly on compensatory rather than disciplinary or preventive action.

This act provides for speedy and inexpensive adjudication. Moreover, all goods and services come under the purview of this act unless a particular good or service is specifically exempted.

The rights covered in this act are based on the rights enshrined in Article 14 to 19 of the Constitution of India. The Right to Information Act (RTI), which has opened up the governance processes of our country to the common public, also has far-reaching effects for consumer protection.

National Consumer Day Theme 2020

Every year, a theme is assigned to the National Consumer Day. The Theme for National Consumer Day 2019 was Alternate Consumer Grievance/Dispute Redressal. The official theme for 2020 has not been announced yet. You can go through the previous years’ theme mentioned below.

Year

Theme

2020

To be updated soon

2019

Alternate Consumer Grievance/Dispute Redressal

2018

Timely Disposal of Consumer Complaints

2017

Emerging Digital Markets: Issues & Challenges for Consumer Protection

2016

Alternate Consumer Disputes Redressal

2015

Safe & Healthy Food: Combating Food Adulteration

How to Report Consumer Dispute or Complaint?

This page will be displayed. You can choose your methods to lodge consumer complaints. You can either call on the toll-free number, SMS or register through the online site or any of the applications mentioned in the picture above.

After choosing a suitable method to lodge a complaint, you will have to register with personal and contact details.

You can write your complaints with supporting attachments of brands registered with the Department of Consumer Affairs.

After submission of your complaint, now an automated number will be generated which will help you track the status of your complaint.

World Consumer Rights Day

The World Consumer Rights Day is observed on 15th March every year as a way of raising awareness about consumer rights and needs. The theme of the year was ” The Sustainable Consumer”. The Consumer Protection Act envisages the promotion and protection of the rights given below for the consumers:

Right to Safety

Right to be informed

Right to Choose

Right to be heard

Right to consumer education

Right to Seek redressal

Thank you for reading this article on National Consumer Day 2020. Hope this article solved all your queries and helped you understand the process to lodge your complaints. Never accept the wrong product, always raise your consumer grievances and disputes. The Jago Grahak Jago campaign was started to spread consumer awareness programs from the Ministry of Consumer Affairs, and Public Distribution, Government of India. Stay updated with the world’s news by downloading the Current Affairs App.

Download the Testbook App to get recruitment notifications and updates.

Frequently Asked Questions

Q.1 When is National Consumer Day is celebrated?

Ans.1

National Consumer Day is celebrated on 24th December, every year in India.

Q.2 What is the theme of National Consumer Day 2020?

Ans.2

The official theme of National Consumer Day 2020 is not out yet.

Q.3 How can I lodge consumer disputes or grievances?

Ans.3

You can lodge consumer disputes or grievances through toll-free numbers or visiting the consumer helpline website. The detailed procedure has been mentioned in the article above.

Q.4 Why is National Consumer Day celebrated?

Ans.4

The main aim to celebrate National Consumer day is to create a better surrounding for consumers and for better protection of consumer interests.

Q.5 Which are the basic rights owned by a consumer?

Ans.5

There are six basic rights owned by a consumer which are Right to Safety, Right to be informed, Right to Choose, Right to be heard, Right to consumer education, and Right to Seek redressal.

Hard work only pays off when it meets the right plan of action.Therefore, give your preparation a firm base by practicing as many questions as you can visit the link given below to start immediately!

Latika Redkar is an enthusiast that believes in the saying “Pen is mightier than swords”.She has given various government entrance exams. She likes to be updated with current affairs and also likes to solve logical reasoning questions. She believes to have a holistic approach in life and likes to paint and sketch in her spare time.