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Project Lead- Web DesignTicketfly

THIS JOB HAS EXPIRED

Ticketfly Marketing Services develops marketing tools and strategies for client success. We work closely with our clients to build and optimize their Ticketfly-powered website, email templates, purchase templates, and reserved seating maps. Our approach is consultative, offering guidance and recommendations based on marketing best practices.
The Project Lead role is responsible for managing Ticketfly?s network of external Web Developer contractors, supporting the maintenance and optimization of websites on the Ticketfly platform, and other tasks essential for meeting client marketing goals. The position reports to the Senior Manager of Marketing Services and works in close partnership with the Project Manager who manages a team of in-house Web Developers. Together, the Project Lead and Project Manager are responsible for reporting and executing initiatives to increase the team?s operational efficiency and client satisfaction.
Responsibilities:
Coordinate recruitment of new contract designers and developers. Oversee training and Ticketfly WordPress platform certification.
Onboard clients? designers and developers, and coordinate training and access to the Ticketfly WordPress platform.
Manage incoming client projects supported by the Ticketfly contractor network.
Oversee the development, launch, documentation and optimization of Ticketfly-Powered websites, purchase templates, and seating maps.
Meet with clients and contractors to discuss project needs and provide guidance on how to best achieve their goals. Direct the execution of the agreed upon plan.
Communicate timelines and status to Sales and Client Services teams.
Track and approve invoicing and settlement of contractor invoices with the Finance team.
Provide reporting on the volume, execution time, and costs of client projects completed. Offer insights on ways to improve the process and decrease costs.
Execute initiatives to streamline, optimize, and improve team efficiency.
Basic Qualifications:
Experience managing creative web designers
In-depth knowledge of WordPress and project management tools
Ability to think analytically and execute methodically
High attention to detail and proven ability to manage multiple, competing priorities simultaneously
Thrives making chaos manageable
Preferred Qualifications
Experience with Photoshop, Illustrator, CSS, and HTML
Proven track record of results at an eCommerce or technology company
An entrepreneurial spirit and passion for having fun