When I called back, I was left on hold for a time then bumped into a message box.

Patty

Oct 29th, 2009

They're calling offering to see if you qualify for a lower interest rate on your mortage. Of course you have to refinance, pay for another appraisal, etc. all at your cost which kinda defeats the purpose. There are at least 2 other numbers they call from - 972/316-8638 & 972/316-8584.