You can return new, unworn or unopened items only for a refund within 30 days of purchase. If a product has been installed and has damage we can not refund or exchange it. When returning items please make sure items are well packaged, any items that are damaged on the way back to us due to improper packaging will not be refunded as we will not be able to sell it again. For returns you are credited back your purchase amount (excluding your shipping) to your credit card or paypal. To return an item you MUST first contact us at sales@kickstartcycle.com and get a RMA (Return Merchandise Authorization) number which needs to be written visibly on the outside of the package. Any packages coming back to us without a proper RMA number on the outside of the package will be refused and returned to sender. Please make sure to email us for the RMA number as we need this in writing for our records, it cannot be done over the phone.

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