“I can assure you that we are outraged [by the iPhone offer] too,” Chen writes on BlackBerry’s official blog. “What puzzles me more is that T-Mobile did not speak with us before or after they launched this clearly inappropriate and ill-conceived marketing promotion.”

Chen also took the time to thank BlackBerry’s loyal fans who have been “expressing your outrage directly to T-Mobile ‎through tweets, calls and comments in the media and on blog posts.” Chen said that BlackBerry diehards’ passion for their favorite company “is appreciated by all of us at BlackBerry, and draws a sharp contrast with the behavior of our longtime business partner.”