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Inspectors’ second rap for Withnell care home chiefs

A care home has been rapped by a watchdog for the second time this year after failing to make several improvements that were demanded by inspectors.

The Care Quality Commission (CQC) said some of the failings at Lake View Nursing Home in Chorley Road, Withnell, were having a ‘major impact’ on residents, such as a lack of hot water in six en-suite bathrooms.

Despite concerns being raised about the ‘safety and suitability of the premises’ and the home’s ‘service monitoring’ during an inspection in April, and a warning notice being issued to the provider, the CQC said Lake View had still not addressed the problems when inspectors returned in June.

The CQC said an upstairs lounge was left unattended on three occasions during the visit, despite the deputy manager saying it was supervised at all times.

The home had also failed to notify the CQC of an accident which resulted in a resident being taken to hospital.

The 48-bed home, which had seen three managerial changes in six months, has again been told to take action, with the CQC due to re-inspect the home before considering whether further sanctions are needed.

If improvements are not made, the regulator has the power to restrict or suspend services, or issue a fine or formal caution.

A spokesman for the Embrace Group, which runs the home, said: “We have put an action plan in place to address the areas raised.”