Comments on: Expedia: Bad for the Traveler, Bad for the Hotelhttps://playazone.wordpress.com/2012/12/04/expedia-bad-for-the-traveler-bad-for-the-hotel/
Adventures in Playa del Carmen, MexicoTue, 08 Nov 2016 21:55:29 +0000hourly1http://wordpress.com/By: Playa Roca Beach Hotelhttps://playazone.wordpress.com/2012/12/04/expedia-bad-for-the-traveler-bad-for-the-hotel/#comment-13367
Tue, 08 Nov 2016 21:55:29 +0000http://playazone.wordpress.com/?p=4158#comment-13367I’m managing a small hotel in Nicaragua. I started using booking channels this year with Booking.com and was happy. The owner wanted more exposure so I opened Expedia.com. They are a nightmare and I have been trying to discontinue their service with no response from them. How can I quit them? I’m tired of looking through their contract for a way out. any suggestions?
thanks
John O’Connorplayarocahotel@gmx.com
]]>By: Brianhttps://playazone.wordpress.com/2012/12/04/expedia-bad-for-the-traveler-bad-for-the-hotel/#comment-13036
Wed, 06 Jul 2016 16:44:16 +0000http://playazone.wordpress.com/?p=4158#comment-13036I have two words for expedia.ca and they are not Merry Christmas or Happy Travels

Hi Expedia.ca/.com,

Expedia.ca/.com has a great shell game going that would make the likes of Al Capone, Paul Castellano, Vito Genovese and Lucky Luciano proud. Expedia.ca/.com uses the old bait and switch method on customers offering tickets that are an apparent bargain but add extra fees and raise ticket prices at their whim especially when they know you’re stuck. It happened to me. The dishonest employees and heartless bastards of Expedia.ca in Quebec inflated prices on me after I was forced to cancel a ticket priced at $ 1163.32. They later wanted over $ 4000 for a new ticket because there were no more tickets at the lower price. What a bunch of horse shit. An hour later prices were in the $ 1400 dollar range. It makes you wonder if the upper echelon of Expedia.ca/.com, who live in their opulent homes (some money earned and more stolen from the Middle Class customers), give kick-backs to their employees when they rip off a customer. There must be an incentive for the employees to raise ticket prices by 4 times the original price. Expedia.ca/.com preys and bleeds the Middle Class of their money because the Middle Class is 99% of their customers and they have a near monopoly in the travel business. It’s time the Middle Class stands up and say no it is not alright to rip us off. Stop being pussys and demand your money back. Expedia.ca/.com has a near monopoly in the travel industry in North America and the money bleeding of the Middle Class will only get worse. Do not do business with the bastards. You’ve been warned and yes I am one pissed Middle Class consumer.

]]>By: Arceehttps://playazone.wordpress.com/2012/12/04/expedia-bad-for-the-traveler-bad-for-the-hotel/#comment-12746
Mon, 15 Feb 2016 05:46:44 +0000http://playazone.wordpress.com/?p=4158#comment-12746Oh I am really sorry to hear about what happen, I think Expedia totally got it wrong with this one, though I am lucky enough not to experience this kind of thing but I won’t be waiting for this to happen to me. From now on I will stop booking my hotels with Expedia and will start using RoomHopper as I came across their website and their rates are far cheaper than them. They’re not the only hotel booking site in the world.
]]>By: John Smithhttps://playazone.wordpress.com/2012/12/04/expedia-bad-for-the-traveler-bad-for-the-hotel/#comment-11466
Mon, 17 Nov 2014 06:04:43 +0000http://playazone.wordpress.com/?p=4158#comment-11466I have worked as a front desk agent at a hotel in down-town Vancouver, and sadly saw first hand the disappointment that people would have with their booking. The biggest issue was usually around requests that were never passed on to the hotel. Unless a guest called ahead or we managed to contact Expedia, we were left guessing as to the configuration of the room or any other requests, such as dietary or religious.

]]>By: Aracelihttps://playazone.wordpress.com/2012/12/04/expedia-bad-for-the-traveler-bad-for-the-hotel/#comment-11375
Tue, 21 Oct 2014 22:01:48 +0000http://playazone.wordpress.com/?p=4158#comment-11375How unprofessional are they!?! I have emailed all addresses provided and will spread the word. I will not use Expedia or its affiliates until this is resolved. I hope your Luna Blue Hotel thrives and hope I can visit soon!
]]>By: AL K.https://playazone.wordpress.com/2012/12/04/expedia-bad-for-the-traveler-bad-for-the-hotel/#comment-11373
Tue, 21 Oct 2014 18:15:44 +0000http://playazone.wordpress.com/?p=4158#comment-11373I have bookmarked your hotel and it will be my first search during planning for my next trip.
]]>By: peggyluwhohttps://playazone.wordpress.com/2012/12/04/expedia-bad-for-the-traveler-bad-for-the-hotel/#comment-11244
Mon, 29 Sep 2014 06:06:08 +0000http://playazone.wordpress.com/?p=4158#comment-11244I have had a horrible experience recently dealing with them on the customer side, and knowing that this is how they are treating their “partners” just seals the deal. I am done with them.

]]>By: Sandyhttps://playazone.wordpress.com/2012/12/04/expedia-bad-for-the-traveler-bad-for-the-hotel/#comment-11001
Wed, 27 Aug 2014 17:33:58 +0000http://playazone.wordpress.com/?p=4158#comment-11001Yes Dear,
We accept this, Expedia is using there reputation in open market to mislead the Customer and the Holier too. They charge 25% Commission of each booking but still they do not bother about the Guest or the Holier. They give training to there staff in the same manner. Do not expect any Humanity or any manner from there Market Manager. It does not matter from where they are. Either they are from USA, Spain, Germany, Italy, Thailand, India . They all are same. They have a excellent capability with them and that is Rude Behavior & Arrogant attitude as they are prince of heaven. It does not matter what designation they have all are in a same way.

They are just useless, filthy and disgusting people. STOP USING THERE SERVICE……….one day it will kill them slowly but everybody has to be a together.

Sandy from India

]]>By: Tony & Cherihttps://playazone.wordpress.com/2012/12/04/expedia-bad-for-the-traveler-bad-for-the-hotel/#comment-9734
Mon, 05 May 2014 15:13:03 +0000http://playazone.wordpress.com/?p=4158#comment-9734The thing about the Expedia rate….in many cases (especially when dealing with hotels and not giant resorts), the Expedia rate is EXACTLY the same as what you would get at the hotel. This is because they insist on rate parity from the hotels they deal with (i.e., the hotel can’t offer a lower rate than Expedia does). It’s just that their marketing makes people believe they have the lowest rates. More of their lies is all it is.
]]>By: Davidhttps://playazone.wordpress.com/2012/12/04/expedia-bad-for-the-traveler-bad-for-the-hotel/#comment-9733
Mon, 05 May 2014 11:49:50 +0000http://playazone.wordpress.com/?p=4158#comment-9733WOW I presumed Expedia and the like were not great for small businesses but am surprised at the extent to which this is true. In the future I think I`m going to ring up/email the hotel and see if they can match the Expedia rate. Thanks and don`t give up!
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