In the video, unsuspecting hotel employees were asked to attend to Chong’s requests that ranged from changing the colours of the lights in the hotel room to booking the entire swimming pool for herself. These requests were culled from real-life examples in the hotel industry.

A new video featuring Singaporean celebrity Michelle Chong role-playing as a VIP hotel guest in disguise was launched as part of a campaign by the Singapore Tourism Board (STB) to raise awareness of the variety of jobs within the hotel industry.

In the video, unsuspecting hotel employees were asked to attend to Chong’s requests that ranged from changing the colours of the lights in the hotel room to booking the entire swimming pool for herself. These requests were culled from real-life examples in the hotel industry.

“The Business of Happiness hotel careers campaign is about changing perceptions that people may hold about working in the hotel industry," said Ong Huey Hong, director, hotels and sector Manpower, STB.

“We hope that through this light-hearted depiction of the daily work of hotel employees, people would be more aware that hospitality goes beyond manning the front desk or housekeeping. Every day brings exciting new experiences, and employees get to interact with guests from all walks of life regularly. Passion is the driving force in the Business of Happiness.”

Gino Tan, area general manager, Singapore, and general manager, Pan Pacific Singapore, said, "As seen in the video, handling varied requests from guests is part and parcel of the daily work in a hotel. We're thrilled to partner STB in their latest initiative under the Business of Happiness hotel careers campaign as we felt that the video would be a great platform to show how interesting a career in the hotel industry is, and entice jobseekers to join the industry."

Launched in July last year, the three-year Business of Happiness hotel careers campaign aims to raise awareness of the career paths and progression in the hotel industry.

STB has partnered the Singapore Hotel Association, Food, Drinks and Allied Workers Union and the hotel industry for the campaign.

Initiatives such as the Open Hotels Weekend and Work-for-a-Stay programme were launched by STB in partnership with over 20 hotels.

In the next phase of the campaign, 100 hotel employees – front office operations, food and beverage, and sales and marketing – will be the face of the hotel industry as part of the 100 Ambassadors of Happiness. Employees will take to social media to share stories of their experiences, as well as during recruitment events.