Curious Lola

Lead with Art- How to Become Necessary

When you become NECESSARY to your clients, trust and freedom come naturally. Here’s how I learned this lesson when I learned to Lead With Art.

When I left my professional career as a landscape architect I didn’t know quite where I was headed. I was running away from a desk job, away from a machine that I felt was producing less than excellent quality, and running toward all the things I thought I needed.

One of those needs was a feeling that I needed to prove that my artistic skills and gifts were something that people wanted to pay money for. This was a big one because I knew I was talented but had never experience it valued.

No one had ever paid me lots of money for my artistic talents.

For speed and accuracy? yes.

For quality work? Yes.

For the ability to get a job done? Yes.

But no one had ever wanted to pay me lots of money because they valued my work artistically. And I wanted it to be VERY valued.

Because it wasn’t valued, I stopped offering it. Just stopped doing what I do naturally- find ways to bring different ideas and materials together artfully. And that’s when I broke down and broke out.

I wanted to support myself with my artistic talents and was set on figuring out how.

I’d never done it but I’d seen it done.

In college, I thought I would be a public artist so I got two degrees, one in landscape architecture and one in sculpture. I had the opportunity to be the assistant to a successful public artist for a few months. After working for him, I approached the Seattle arts commission (I think now it’s the office of arts and cultural affairs). I started a special project that would evaluate public art projects by landscape architecture design standards. Through those two experiences, I got to see how professional artists are chosen, how tax money is managed for major civic art installations, and how an individual artist placed on a build team presented to and interacted with the rest of the design and building team- so architects, city planners, construction managers, civil engineers, structural engineers.

It was fascinating.

What I saw was the power of maintaining a vision. Nobody wants to mess with the strange, mysterious artist’s vision.

In these meetings, after an artist is selected for a big project like a light rail station, The artist is on the design team to build out this project.

And what I saw was artists OWNING their art, OWNING its purpose and importance, and acting as a protector and steward for the kind of impact their art would have on the community.

Understanding, collaborative, but unapologetic.

For the most part, the engineers, architects, budget managers, would do what they could to make the artists vision possible. City code was reinterpreted, entries and windows were reoriented, ground was regraded, structures reinforced. They knew they didn’t need to fully understand why, they just knew that they needed to trust and find a way to fulfill this strange person’s request.

When I started as an art minded landscape architect, I thought, hot dog, I know how this is done! Let’s start making some earth art!

What do you think happened?

Pfthlat!

Barriers!

Condescension!

Suddenly budgets were too tight, construction schedules were too far behind, it didn’t work with the engineering approach, some other component cost more so my budget would have to be reduced.

My perceived value was different because at that time and place, I was not considered an artist. I was a mere landscape architect who had to obey the boring laws of all the other non-artists.

I see the EXACT SAME PHENOMENON working in floral design, and I imagine, every profession.

So now I know this:

LEAD WITH ART

I’m not saying that leading as an artist will get you everything you want; that everything you propose is not still flexible to your client’s needs, but in my experience an effort is made to get you what you need because art has value… to some people… my kind of people maybe yours too.

And here’s a story about how leading with art played out in Lola.

Early on I would really take anything. Even if I wasn’t a good fit. I could always do something creative with the job.

Now, Our big break project came in 2013 when we got a call for a tech celeb’s birthday party. He was eclectic and would need a lot of strange things made.

I would need to put together a proposal asap. I had minimal information about what was happening or who this was happening for. Oh and I had 4 weeks to concept, get sign off, build, and install this massive event. And I would never meet the actual client- the birthday boy.

I asked how I would be able to do this without some sort of info about the project- with no budget range. She said, give me a number that there’s no way this could ever go over, and that will be the budget.

I said 50K because at the time, I thought, there’s no way anything could ever go over 50K. (Palm to forhead…. Groan.)

I asked how they found me and they had said that they asked the catering manager at their venue and she had said that Lola Creative was the only people she knew that could pull it off.

And then it occurred to me….

….The reason for that is on all of those small jobs that were not quite right, I would make an extra piece that was totally represented our company.

I’d walk the catering manager, planner, anyone in the industry over to look at it, and say with joy why I loved it so much.

This catering manager didn’t see all the boring stuff I had made during my first couple of years. She saw all the stuff I asked her to see, all the stuff I practically shoved in her face.

Because of that, I am now the only person that comes to mind when she had a golden egg to hand out!

That particular kind of golden egg, anyway.

Yes!

So whatever is your art. Whether that be an amazing service, or a unique technique- whatever you want the responsibility to be known for. Lead with that. Put it in people’s faces even when they don’t ask for it.

That way people will know, when they get YOU, they get THIS, and that is how it has to be.

That way when people want THIS, they know they have to have YOU. You are necessary for THIS.

Come with an artist’s mindset about that and start seeing a new freedom among clients who want that thing and trust you exclusively to deliver it.

Oh man I get pumped up about this.

Lead with Art!

If you’re struggling with leading with art. Sign up to our inner floral posse. We talk about this sort of stuff. AND we have an upcoming product (September) that may make leading with art in your company a little easier 🙂