You ask how we can make places that provoke people to make things happen. Overall I think it’s about qualifying serendipity. Designing the space and the interaction features so that people will get to meet and talk to as many new people as possible. Every time people’s line cross, there’s a potential sparkle. The number of “crosses” and sparkles are directly related to how likely the startup is tl succeed. I see a lot of sparkles every week and it motivates me to keep improving the space.