Offer valid through February 28, 2019 at 11:59pm ET, or while supplies last. Calendar will automatically be added to
cart at sale price when promo code is entered and subtotal is $40+. Must enter
code at checkout to receive offer. Cannot be combined with any other promo
code. Refunds will not be issued for forgotten or misused promo codes. Code not
valid on previous purchases. Offer is subject to change.

Monthly orders are created on the 15th of every month. Therefore, all shipping changes, including names and addresses, must be made before the 14th of every month. Ali Edwards is not liable for any orders that are shipped to the wrong address because the shipping information was not updated before the 14th of the month. All information can be edited on your account preferences.

Please read all terms thoroughly before agreeing to purchase during an Order Selection Period (most common for December Daily®, Week In The Life® and One Little Word® projects). Once items have been added to your box (click "order box") and you have clicked "confirm selection", you have agreed to purchase those particular items. Any cancellation of a Order Selection Period box will be subject to a $15 cancellation fee, unless a different amount is stipulated in the terms of the agreement.

If you currently have a 1-month or 6-month subscription and you would like to upgrade to a 6-month or 12-month subscription, you may start a conversation with us requesting to do so. Please know that completed months from your current subscription will not transfer over to the new commitment.

Month-to-month commitment means that you are signing up for a recurring monthly subscription. This is a good option for people who might want to try out the kits before agreeing to a longer commitment. Please know though, that you will need to cancel your subscription between the 15th and the 10th of the month to avoid being automatically shipped the next month's kit. If you don't cancel before the 10th of the month there will be a $15 cancellation fee (if you cancel between the 15th and the 10th there is no fee).

Domestic packages are deemed "lost" after 30 days from shipment date. Canada and International packages are deemed “lost” after 45 days from shipment date. Singapore and Malaysia have a special exemption of 60 days and Brazil has a 120-day exemption. Packages are not considered "lost" until after the posted date. Please wait until that time to contact us. We will then replace the missing item if it is in stock. If the item is no longer in stock, you will be given a refund in the form of store credit for any lost item.

A complete list of kit contents are included in each item description as well as a photo of each. Content and descriptions for all classes are listed as well. Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. All items in your cart are listed for review before purchase. In addition, completed orders are listed on your account under my orders & subscriptions. Please review those items, as these terms apply to duplicate items as well.

The Order Selection Period for December Daily® is between September 6th and September 30th. Throughout this time, you can add products to your December Daily® box. Your credit card will be charged each time you click “Confirm Selection”. Once you confirm your order, you are not able to go back and edit your order. You can always add more to your December Daily® box during this time, but existing orders cannot be cancelled or altered. Your shipping rate is charged at the time of your first order. You will not incur additional shipping charges for additional orders to your December Daily® box during the Order Selection Period. At the close of the Order Selection Period we will ship all your items to you in one order. There are limited quantities of each item so availability is on a first-come, first-served basis.

All U.S. December Daily® boxes will be charged a flat rate of $5. Please note, this $5 shipping charge is incurred only on your first purchase during the Order Selection Period. Each subsequent order will not be charged additional shipping fees.

All International December Daily® boxes will be charged a flat rate of $15. Please note, this $15 shipping charge is incurred only on your first purchase during the Order Selection Period. Each subsequent order will not be charged additional shipping fees.

We will try our best to reorder an item if it sells out quicker than anticipated. Please know that many of the items we offer have a much longer production timeline and will not be reordered because they wouldn’t be able to arrive before the documenting season begins. For this reason we recommend placing your order as early as possible as availability is on a first-come, first-served basis.

How can we help you?

Thanks for bringing your questions to us! Please note that we strive to respond to conversations
within 48 hours on business days. We'll answer all conversations in the order they are received. Please note that editing or updating your conversation will reset your wait time!

Are you already a member? Please sign in to your account before starting a conversation to ensure a speedy reply from our Customer Experience Team!

Category

Email

Subject

Message

Attachment

If you are experiencing issues with the website itself, any extra information you can give us about your browser and OS as well as a screenshot will help us immensely. If you're not sure, just choose the one that is the closest or choose "Other".