FAQs for Unboxed Products

Q. What are Unboxed Products?

A. Unboxed Products are as good as new and non-defective products. It simply means that the item was returned to the seller (for reasons such as wrong model dispatched, color, etc). This item was either opened by the customer who found the wrong product shipped or by the seller to check the contents of the package. This item is as good as new, comes with the entire original box and accessories and a brand warranty.

Q. What will be the warranty for Unboxed Products?

A. The warranty for Unboxed Products depends upon the product type. Below are the warranty details for Unboxed Products:

(i) Unboxed Laptops: Minimum 6 Months Warranty (Actual Warranty will be according to Serial No of the Models that can be check by Official Brand Websites)

(ii) Unboxed Mobiles & Tablets : Minimum 6 Months Warranty (Actual Warranty will be according to IMEI No of the Models that can be check by Authorized Service Centers)

(iii) Unboxed Personal Care Products: Full Warranty

(iv) Unboxed Speakers & Headphones: Full Warranty

Q. Which all categories are unboxed products available for?

A: We have launched the unboxed category marketplace for all. As there will be availability of the products, we will list step by step.

Q: Will there be customer support on products purchased? Can I avail the Dealkyahai.com customer support services on these products?

A: Yes, you will have same support experience for Unboxed Products like on new products.

Q: How about the returns window of such products?

A: There is no return policy for Unboxed Products, If you receive physically damaged or non working product at the time of delivery then you can replace your product by raising complain to our website.In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions:

o Was delivered in a physically damaged condition

o Has missing parts or accessories

o Is different from what was ordered

Q: What will be the delivery timelines?

A: Delivery for Unboxed Products will be the same as delivery for other products that are fulfilled by Dealkyahai.com; subject to delivery location or pin code.

Q: Is there a manufacturer warranty on these products?

A: All Unboxed Products sold on Dealkyahai.com will carry a minimum of 6 months warranty. This warranty will be offered by the manufacturer only.

Q: How do I avail warranty for these products?

A: Warranty can be availed by visiting authorized service center for respective brands, wherever available. For any query, you can reach us at www.dealkyahai.com.

We're not just an online shopping portal. Deal Kya Hai ? is part of a Large Distribution House - DBM Marketing India (Pvt) Ltd.

We do not sell anything and everything on our website, but only selected world class brands of Electronics, Appliances & Gadgets with whom we are into direct distribution agreement. We are behind every successful web store today in India, including Amazon, Paytm, Flipkart, Shopclues, Snapdeal, eBay etc. and have been instrumental in their success stories. Click here to search on google and see our WWW presence & credentials.

Deal Kya Hai? has offices/warehouses across the country to ensure timely deliveries and excellent post sales support. Buying on our store is as good as buying directly from the Manufacturer.
Come and shop with Trust & Confidence! Happy Shopping!