Networks

Question

Software or Hardware network problem

I am running xp sp2, zonealarm, avg, and IE7 on various dell pc's. I have approx 80 pc's and a pix 501 as the dhcp server. The problem is, some of the users complain of "the Internet is down". When I go to troubleshoot, I open IE and sure enough no connection. I ping our gateway with the same pc and its fine. I check the "Internet" with another pc and it connects. When I restart the pc it usually corrects whatever the problem is. Repairing the connection doesnt work to well. I tried giving the client a static ip and Ive still noticed the same problems. Also, some of the pc's are fresh installs of xp and other updated software. Since I can ping when the "Internet" isnt working, would these be a software problem. Has anyone heard of the same issues, could zonealarm be blamed? Thanks for any help and if more info is needed let me know.

All Answers

You must

make sure that the proxy settings are correct in the lan settings in internet options and if you do not use a proxy,make sure that automatically detect settings are selected.If none of the above i would investigate the proxy server

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