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Before you are able to complete this phone setup, you must have created employees in your Nextiva account. You also must have added a phone to your Nextiva account. Nextiva Portal Setup: You must associate the phone you are attempting to setup with an employee before it will be fully operational. Make sure you have […]

Before you are able to complete this phone setup, you must have created employees in your Nextiva account. You also must have added a phone to your Nextiva account. Nextiva Portal Setup: You must associate the phone you are attempting to setup with an employee before it will be fully operational. Make sure you have […]

Note: This guide is only compatible with the Polycom 4.0 firmware. The first step when assigning a Static IP address to anything is to gather the information specific for the network it will be connecting to. The information needed is as follows. IP address the device will be assigned (ie. 192.168.X.X) Subnet Mask (ie. 255.255.255.X) […]

Remote Office allows you to use your home phone, cell phone or even a hotel phone as your business phone. By using the CommPilot Call Manager, you can make phone calls from a remote phone and have calls billed to your business. This service also directs all calls coming to your business phone to ring […]

The Common Phone List allows you to store frequently called numbers in the cloud so they can be dialed from the phone system. By uploading a CSV file, you are able to add numbers quickly to the phone list. Common phone list setup.mp4 How to set up a Common Phone List from the Nextiva Portal: […]