Investing in cyber security, what’s the…

POSTED ON 17October2018

Lead with Innovation. (Your Culture Will…

POSTED ON 2October2018

This article was originally published as part of the 2018 IOTA book “Impact of Digitalisation on the Transformation of Tax Administrations”. You can read the first part here. Large platform companies, like Amazon and Apple, condition customers to expect convenience and efficiency, and now taxpayers are looking to their tax authorities for the same types…

Order an Uber, book an Airbnb, reserve a restaurant table, pay your bills, buy that book your colleague just recommended—it seems nearly everything can be done with a smartphone in mere minutes nowadays. And as the large platform companies, like Amazon and Apple, that provide these products and services continue to condition customers to expect…

Earlier this year, I started sharing the results of Accenture’s global study of government innovation. Since then, I’ve highlighted findings about what distinguishes government innovation leaders and explored research findings and front-line experiences related to each of the five pillars of the Accenture Innovation Framework: Ideation, Execution, Impact & Benefits, Strategy and Absorption. We’ve covered…

For many countries, including Australia, the ageing population is placing pressure on the social security system. Retiring baby boomers and ageing Gen Xers are living longer than previous generations and expect a higher standard of living. Because of insufficient retirement savings, many will rely heavily on government-funded pensions and social assistance for income to sustain…

These days the internet is a very different experience. Most businesses, organisations and countries are now fully connected, and are embracing the World Wide Web to create the kind of opportunities that never existed a decade ago. Yet the move to a fully connected landscape comes with risks. We hear about national security concerns all…

“If you build it, he will come.” It’s been nearly 30 years since the movie, Field of Dreams, introduced that mantra into the pop-culture lexicon. In the realm of government innovation, I would propose a modified version: “If you start innovating, your culture will come along.” In other words: Don’t get hung up trying to…

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