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SOA Integration for one of the largest cable providers in Latin America

January 9, 2013

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Locations

South America

Argentina

The client is the largest operator of video cable in Argentina and one of the largest in Latin America, present also in Uruguay and Paraguay. It provides paid TV services, Internet and telephone via a single network with more than 3.3 million clients.

The Ataway team worked with the client's SOA Integration Team, responsible for the design and development of the 172 services used to integrate the 15 legacy systems with the new CRM. The architecture of the solution was provided by the Oracle staff involved in the project. The project started in 2009 when the client was looking to implement a new CRM following the acquisition of another operator. In 2010, the PMO decided to make all the integration with the legacy Systems using Oracle SOA Suite, and in September of that same year, Ataway began working on the project.

Challenges

Ataway’s main challenge was to provide quality OSB/SOA Suite development services. It also needed to prove to Oracle that Ataway had the knowledge and skills for this kind of project.

As the Ataway team entered into a project with a major client, they knew going into it that it would be challenging and that some diificulties would be encountered. However, these kinds of issues are normal aspects of a project that Atway is well prepared to handle. At the beginning of the project, the client didn't have any development procedures defined. It also had a tight schedule and a huge amount of services to build. The client had little to no knowledge of the Oracle resources and technology that was being used in the project.

Solutions

The Ataway team defined the design, development and production procedures for the project. It also built a tool to automate part of the development of OSB services.

In completing the project, the Ataway Consultants increased their Oracle OSB and SOA Suite development seniority as well as their skills managing Weblogic and Enterprise Manager 12c. They also gained the experience of being involved in a project with a big amount of OSB Services, where they had to deal with sizing problems and tuning problems.

Achievements & Outcome

The project's build and go-live with all the planned services was on schedule. Ataway managed to give to the client documented procedures for each situation (design, development, testing and go-live) in the project. It also built a tool to automate the development of OSB Services.

The integration is live, and the new CRM is now integrated with all the legacy systems in the company.