Cons: I got a taxi for a 30 min ride to the airport, after booking the rental. While I arrived at the airport I received a call that was Hertz telling me there were no vehicles to rent.

6.8 Good

18 Apr 2017

condition of vehicle

Pros: The friendliness of the representating. I had unlimited mileage and I was offered a fill up before leaving that was much cheaper than a gas station.

Cons: There were debts and scratches not noted on the condition of the car. I had to go back in to the hertz location and have the representative make a note of other damage that was not noted. I was also not made aware that I would have a $227 deposit due at the time of my prepaid pickup. Leaving me with less money for my trip than intended. The inside of the vehicle had some broken parts that also made me nervous that I would be held responsible.

6.0 Good

20 Apr 2017

Pros: Great gas mileage

Cons: Seats are awful- legs cramped up no matter what adjustments I made.

9.2 Excellent

1 May 2017

It was great

Pros: The car was clean and I got a banging deal on the rental.

Cons: Did not realize that the place I was at did not take debit which is something I loath because I have a debit/credit card in one and the front desk would not accept it. Lucky enough I was with someone who had a credit card.

7.6 Good

22 May 2017

Car Class

Cons: The car I rented should not be considered a full-size vehicle

2.0 Mediocre

9 Jun 2017

Cons: Wouldn't rent me the car without major credit card, but that was never mentioned when they took the money off my debit card right away.

10.0 Excellent

3 Jul 2017

No Ka Oi!! (The Best!)

Pros: LOVED EVERYTHING!!!
The car, the service, the ease of making the reservation, picking up the car, adding additional time and the drop-off

2.0 Mediocre

31 Jul 2017

Unhelpful staff

Pros: Nothing

Cons: Didn't take debit cards. I didn't have my credit card with me. My wife did, but they said we needed to change the reservation to her name. They couldn't do it at the counter. They said we had to call the reservation help line. Then they couldn't tell us the number for that. Wound up getting frustrated and renting from another company. Couldn't get a refund of the prepaid rental. Will never rent from Hertz again.

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