Testimonials

"Just a compliment note to thank you for your great services. Screws received."

Albert, Marsfield, May 2019

"

Thanks. (re an online order query) .......my left-handed friend, for whom they were a birthday gift, has tried the secateurs and she is very happy with them. We were confused by there being no LH indication on the packaging.
Many thanks for your prompt, friendly and informative assistance.

"

Margaret, Online, April 2019

"Items arrived safely today thank you - great delivery service and products look good too...so hopefully work as well as the rest of your service."

David, Mornington VIC, February 2019

"Received the part this afternoon and it fits well. Thank you for the fantastic customer service."

Julie, Abbotsford, Sydney, December 2018

" Met
you at Queensland Garden Expo and purchased a trimmer head (Pro). Have been
using it for a few months now and am extremely happy with it. Far better than
the one that came with my Honda trimmer. Have recommended you to quite a few
people and to the members of two Garden clubs I’m in. Great tool. Thank you.

"

John, Tabulam, NSW, November 2018

"I just wanted to thank you for your valued service and expert advice that you gave me over the phone.
The tools that I received worked better than my expectations, and seem to be very high quality.
I will be recommending you to all my friends and family.
Thank you once again for your five star quality and service."

Terry, Hampton Park VIC, October 2018

"Thanks for the great service. Maybe a fault with the original moulding of the handle. It has been a fantastic tool along with the heavy duty pruning saw. So glad I got them from you guys."

Ross, Lindendale, September 2018

"It is great that after nearly twenty years in the industry to have found a premium quality range of shears, saws and secateurs at a reasonable price. These products get put to the test everyday in my garden maintenance business and are tough and reliable. Parts are even available if you do manage to wear bits out.
The turnaround for orders is really quick and the staff at CutAbove Tools have been great to deal with."

Neil Morris, Elite Horticultural Solutions, Wallsend, May 2018

"Many Thanks Tony, may I say that all my dealings with your Company have been excellent.
I wish more "LARGE" players would follow your great communications ethics."

Bob, Online, May 2018

"....I recently purchased a garden kneeler. This was received only 3 working days after my order was placed. (by ordinary mail) I am so happy with this product, as it is very strong and quite light. It is easy to use this for support when standing up from gardening. I had originally purchased a similar product from Bunnings, which I had to return, as the construction was quite flimsy, and I thought unsafe. I am very happy with your far superior product. Thank you."

Fay, Vermont VIC, May 2018

"I purchased a gear action pruner attachment from your stand at the Royal Easter Show. I would just like to say that it fits my McAtool 5.5mtr pole perfectly, as the lady at the stand very helpfully found out for me. I used the unit today and it performs beautifully. I would gladly recommend this attachment."

Graeme, Sydney NSW, April 2018

"....my order arrived at midday. Many thanks for your fantastic customer service! "

Gary, Gymea NSW, March 2018

"Thanks so much for my wonderful secateurs - they've been fabulous to use and I have sharpened all the secateurs in the nursery with the sharpener. The sharpener was the best we've used and brought a great sharp edge to ancient secateurs. Easy and comfortable to use."

Karen, Forest Heart Native Nursery, Maleny QLD, March 2018

"(re 5mtr pole saw order)...... arrived this morning much quicker than I thought. I'm very happy with the order and am just calling to thank you very much for being so attentive. I would certainly recommend your company to others..just wanted to say how happy I am with the order and how you processed it. It was great customer service so thank you very much."

Peter, O'Connor ACT, October 2017

"G'day Cutabove, I don't usually write fan mail but I thought I needed to tell how bloody good the loppers I bought from you at the Stanthorpe garden fest are. I garden professionally a couple of days a week and normally I would use a chainsaw for bigger cuts. The lopper is a far better option, For a start it is quiet and gets into hard to get spots without scraping a heap of bark off. I have given them a fair work out and even cutting old neglected hedges and shrubs it didn't look like failing. Thanks again money well spent."

Rex, Stanthorpe QLD, October 2017

"We ordered and received this product within a week. We have used the cut and hold long reach clippers on bougainvillea, and caeselpina, both of which have benefited. Perfect solution to the problem."

Robin, Sth Yarra VIC, October 2017

"....I have received the new handle for the loppers. I just want to say thank you very much and how impressed I am with the hassle free service I have received from your company."

Robyn, Maroubra, NSW, July 2017

"Thanks for the prompt response, which is an excellent demonstration of your
company's commitment to customer service.

After sending the email, I found the how to replace parts document which is
handy to know (4363 picture matched my secateurs). However, as luck would have it, your travelling kiosk will be in Castle Towers
from May 1st which is my local shopping centre. So will take up your suggestion to see if the staff on duty can replace both
spring and blade while there.

Many thanks for your kind assistance.

"

Andy G, Cherrybrook NSW, May 2017

"I bought a pair of your secateurs (Heavy duty Model 4010) at the Melbourne Flower show today. I am very happy with them....I have just been looking at your website and I am sure I will be making a future purchase. You have a very good range of gardening cutting tools at a very reasonable price. Also may I say, the service I received at your stand today was excellent. The information I received was most informative, hence the reason I made the purchase. Thank you so much."

Phil, Melbourne VIC, March 2017

"...Once again thank you for your concern and advice. It is very much appreciate and I am impressed with your excellent service..."

Wendy, Crowdy Head NSW, March 2017

"Just received the replacement parts - thanks very much. Great service."

Arthur, Banksmeadow NSW, February 2017

"A very kind thank you for the replacement parts that have just arrived. Your prompt help is much appreciated. We will definitely look out for CutAbove Tools in future."

Victor, Hurstville Grove NSW, December 2016

"I highly recommend Cutabove Tools. I received prompt, courteous and caring service following an issue with a recent purchase. Very pleasant people to deal with. Just brilliant! Wonderful service, thank you very much."

Helen, Gordon ACT, November 2016

"The replacement secateurs you sent arrived yesterday, and so far are working very well. I have posted the faulty ones back to you today.Thank you for your prompt and helpful service in this matter, and especially the level of trust you placed in the customer to do the right thing. Many mail order organisations will send a replacement only after checking the original. The week or more you have saved me will be a big help getting my overdue citrus and grapes back in order and I greatly appreciate it."

Bob, Bellingen NSW, September 2016

"

I'm on a 5 hectare residential property just south of Darwin with 19 mature mango trees and plenty of space for vegetable, fruit & floral gardens (non commercial). Approx 3 months past I purchased some CutAbove products (gardening gloves & collapsible rake) from a display table at Casuarina Square shopping centre. The rubberised ('nitrile') gloves are amazing. I have used them VERY regularly to weed large areas of cottontop weeds. Prior attempts with other "heavy duty" gloves ended with VERY 2nd hand (wrecked) gloves. I'm still on my 1st pair of CutAbove gloves after 6 weeks of very hard going. Amazingly, they do not have a "heavy duty" feel to them and the rubberised palm provides solid grip on the most stubborn of weeds. Thanks

"

Lance, Darwin NT, September, 2016

"Thanks again. Order safely delivered to my daughter on Friday in Dinner Plain (VIC).
Great service on your part."

Susan, United Kingdom, June 2016

"Today I purchased ...a pair of Orange anniversary garden secateurs code 4869. I was the lady who did not like using the ratchet secateurs I currently have. When I got home I immediately used them on my potted citrus tress. Well hallelujah they are fantastic....they were....light, small and easy on my arthritic hands. Thank you so very much for explaining so well the advantages of these secateurs."

Dani, Hope Valley SA, April 2016

"Just letting you know that I just received the pruning parcel that you shipped out yesterday. I sincerely thank you a lot for your help and assistance from the very first day onwards when I called you up until now. I am a really satisfied customer ...I am sure that you are going to excel in your business with this level of customer service. ALL THE BEST."

Giri, Glen Waverley VIC, April 2016

"The new pole was received yesterday. I really appreciate your positive and prompt action on my problem with the first pole & will not hesitate to recommend you to others. As I mentioned I have had another 5m pole with house cleaning attachments & this product is excellent so I look forward to the same experience with the pole and saw trimmer in problem overhanging areas I haven't been able to reach properly before."

David, Turramurra, April 2016

"The cutter head has arrived....I have now attached it as per instruction set 1. Am amazingly happy to announce, you guys are brilliant, in the nut and bolt kit supplied there was actually a nut to fit the MTM thread. I am so very happy with it..... Very much looking forward to a long line life and many hours of happy grass cutting with it."

Neil, Warwick QLD, February 2016

"Thought you might appreciate some positive feedback on a couple of products bought as a gift from Santa for our property. My old secateurs had been blunt for many years, and after 4 wipes with the u-beaut 'Multi V' sharpener they are as good as new. The Cleanacut Pro 1 secateurs for bigger jobs are impressive.....effortless to use and cut like a knife."

Jennifer, Sheldon QLD, January 2016

"Thanks for the two diagrams.....Also, thanks for the great service and tips below - all this for a $2 spring. There's lots of businesses that can learn from you. I appreciate it very much."

Paul, Tullarmarine VIC, December 2015

"Just a note to thank you for getting my extension pole repaired so quickly. Great service from a great company. Thanks again."

Graeme, Sydney NSW, November 2015

"That is very good news!! Thank you so much for going the extra mile for me [sourcing a spring from a ratchet pruner which looks like ours and sending it over]"

Phil, Canada, October 2015

"Thank you for recommending and providing the Pivotrim Pro head for my whipper snipper. To anyone with wire fences I highly recommend it. It saves half the cord as well as time."

Dave, Greenbank QLD, June 2015

"...I received the 6 mtr pruning pole and pruning saw last Monday morning. Thanks very much it has been fantastic. I have completely removed all the branches from the gum tree that were hanging over next door's house roof. What a difference it makes when you are able to stand on the ground cutting branches instead of rocking around on a ladder. Thanks again your products and service are fantastic. I will always buy from you this sort of equipment from now on."

Barry, Portland VIC, May 2015

"I went to Maroubra Junction shopping centre today and was served by a lovely man who was very knowledgeable and extremely helpful. Such a pleasure to receive great service. Thanks for all your help and look forward to using my new window cleaner (when it stops raining)."

Matt, Earlwood NSW, April 2015

"I have just received the hedge shears and they look very robust.......great value too. Thanks for all your help on this - the level of personal service was very impressive."

Denise, NSW, April 2015

"Just thought I'd let you know my saw and pole arrived today about lunchtime and I had to try it out immediately! It worked like a dream and all the trees (foxtail palms) were done in about 20 minutes. Thank you for your great service and prompt delivery - I'm very happy indeed."

Barry, Mackay, QLD, March 2015

"Greatly appreciate your prompt and generous assistance. I have been using several products of your Company for a number of years and I am glad to say they are of excellent quality. I will, naturally, continue to use your tools and support this great Australian Company."

Mahinda, Strathfield, NSW, March 2015

"Just received the 6 metre ratchet pole pruner I ordered and had to ring to say this product gets 10/10! It is so easy to use and the saw is a dream when cutting the fruits from the palm trees. My wife can even use it which is an extra bonus. Will definitely keep Cutabove in mind should we require further tools."

Pat, Nunderi, NSW, March 2015

"I had a problem with my high reach pruning pole jamming in the lower section. The pruning pole has been my lifesaver for keeping 30 cocos palms on my property under control. Tony was able to fix the pole in no time and it is operating now as-new. This is a company that stands behind its products all the way. Thank you Tony for your outstanding good old-fashioned service."

Chris, Sydney, February 2015

"Just received and fitted the replacement parts for my extendable pruner. Your service is exemplary - many thanks."

Keith, Tasmania, December 2014

"The nut that I needed arrived in the post and fits perfectly. Thank you for such quick service. It is nice to know that there are still companies that do care about their customers."

Fred, NSW, December 2014

"Hi, Just wanted to say that the Triton Trimmer Head that I bought about 3 months ago is fantastic, It lasts for ages and the cords are easy to change when they wear down. Really appreciate it."

Al, Glenhaven, NSW, November 2014

"Screws arrived yesterday and I tried them this evening - they fit perfectly. Thanks very much for dealing with such a small order. I know where to come to when needing new gardening equipment."

Keith, Tallebudgera QLD, Nov 2014 (old Clevedon hedge shears)

"Replacement arrived today. Thank you for the excellent 'old fashioned' service in super fast time and no questions asked."

David, Kingsford, NSW, August 2014

"Been giving the HD Pro pole and Saw a good workout over the last week. Very Pleased. Excellent results. So glad I saw you at the Nambour Garden Expo. Good luck for your future in business."

Lynda, Point Vernon, QLD, July 2014

"Gidday, Gloves arrived this morning. Thanks for all the trouble you went to."

Brian, Temuka, NZ, June 2014

"Hi, Great advice. They (Topiary Shears) will be a good addition to my other CutAbove tools. May add as I go."

Paul, Beverly Hills, NSW, June 2014

"Hi, Just to let you know that I have received the goods on Inv 1529 and am more than happy with the quality of the goods I had ordered. Thank you for you excellent service. Regards, Geoff."

Geoff, Rutherglen, VIC, March 2014

"Just want to let you know and thank you for the sending the Trimmer, I received it this morning and have whipper snipped my property and it is GREAT!!! I went a bit too close to the concrete sometimes and used a bit of line but I will learn to use it better the more I use it. Once again, thank you. It has saved my frustration and time so much."

Judy, Evatt, ACT, March 2014

"I am ringing to thank CutAbove Tools very much for the prompt service and am surprised you have not won a small business award. I have received the goods and am very very happy. Thank you very much."

Alex, Brighton, TAS, March 2014

"I received a long pole pruner for Christmas and it is fantastic. I can reach the tallest dead fronds on my cocos palm. I found no other product would come close. The cutting action is clean and strong whilst the pole is remarkably light and easy to manage."

Dave, Cherrybrook, NSW, December 2013

"Thanks for keeping me informed - I have received both items on the days you advised - service much appreciated and of high standard. Thanks again."

Ron, Macedon, VIC, October 2013

"Hi Tony, Thank you for your incredibly prompt service, my gloves arrived this morning under 24 hours, not bad from Sydney to Orange in the central tablelands of NSW. I recall when I dealt with CutAbove Tools online more than twelve months ago, I received excellent service. It's nice to know quality customer service continues to be a high priority. Regards Jenny, a satisfied customer."

Jenny, Orange NSW, July 2013

"Just wanted to say many, many thanks for the very speedy delivery of the secateurs, really appreciate the special effort you made for me. I will definitely be a returning customer!"

Pruning and gardening tools are covered by a two year replacement warranty. Also there is an extensive range of spare parts for the majority of the pruning and garden tools. Spares can either be fitted for you or instructions can be provided for you to do it yourself.

If you have any questions during your visit to our website and online shop please contact us.