Tourist Information and Assistance Service

Definition

Peru now has I-Peru, a Tourist Information and Assistance Service where tourist can get objective and impartial information and assistance when the tourist services they receive do not conform to contract arrangements.

Vision

To be regarded as Latin America's best tourist care service.

Mission

To promote the tourist industry's competitiveness by creating and spreading performance indicators; to contribute to solving conflicts between tourist and service providers by protecting the formers'consumer rights; and to prepare and provide timely, comprehensive, accurate and updated tourist information.