Photographic & Digital Imaging Services:

Other Services:

If you have additional questions about the definitions of the above services please call 413-253-8070 or click
here to contact us via email

Reference for Emergency Service

"emergency service" is any service reqired to be done outside of normal business hours.
Plotkin Software LLC may optionally render services outside of normal buiness hours as
non-emergency service, solely at the disgression of Plotkin Software LLC. Any services required by
the client to be done outside of normal business hours will otherwise be classified as
emergency services.

"Normal business hours" are 9am to 5pm (Eastern Standard Time EST), Monday through Friday, excluding the
following federal holidays:

2018

2018 Holiday Schedule

Date

Holiday

Monday, January 1

New Year’s Day

Monday, January 15

Birthday of Martin Luther King, Jr.

Monday, February 19*

Washington’s Birthday

Monday, May 28

Memorial Day

Wednesday, July 4

Independence Day

Monday, September 3

Labor Day

Monday, October 8

Columbus Day

Monday, November 12**

Veterans Day

Thursday, November 22

Thanksgiving Day

Tuesday, December 25

Christmas Day

*This holiday is designated as "Washington’s Birthday" in section 6103(a) of title 5 of the United States Code, which is the law that specifies holidays for Federal employees. Though other institutions such as state and local governments and private businesses may use other names, it is our policy to always refer to holidays by the names designated in the law.

**November 11, 2018 (the legal public holiday for Veterans Day), falls on a Sunday. For most Federal employees, Monday, November 12, will be treated as a holiday for pay and leave purposes. (See section 3(a) of Executive order 11582, February 11, 1971.)