SPH DA120 Error Message

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Iâ€™m in need of some assitance. Iâ€™ve bought a Pioneer SPH DA120 CarPlay double din radio and Iâ€™ve got the â€œSoftware errorâ€ message. Canâ€™t send back as Iâ€™ve taken too long to install it and now Iâ€™m seriously out of pocket!! ðŸ™

Can anyone help me as to how I could fix this? I have read about faulty SD cards that could be the problem.