Turn Your Customer Service Woes... into Whoas!

TASKE Contact Your real-time contact center management software tool

Build your contact center on a solid foundation
with TASKE Contact software,
flexible contact center call
management software. Thousands of contact and call center
supervisors around the world rely on TASKE Contact software to
help manage their agents, set and meet service levels, and
provide vital management information
on all call activity.

TASKE Contact offers real-time ACD monitoring
and historical call reporting for the contact center.
It includes a web portal for access to real-time data
and TASKE's advanced cradle-to-grave search tool,
Visualizer. Our solutions provide the insight necessary to improve contact center service levels and enhance customer retention strategies. Organizations use TASKE to report on all inbound, outbound, and internal call activity, monitor and improve call center agents’ performance levels, respond immediately to changing call volume and agent availability and control operating costs. TASKE Contact is a robust call center management
software application that is easy to use and its advanced
forecasting applications
help contact centers continually improve their customer service.

Availability

If anyone needs a real-time
monitoring and reporting tool that gives them availability
to information quickly and easily, they should really
consider using TASKE.Jennifer F., MSC Industrial Supply Company