Re: Windows 7 and Act 2009!

We are currently in the process of testing the current versions of ACT! on the new Windows 7 operating system. Should we find there are no issues related to the operating system, we will update the software system requirements. Thus far, our initial testing and feedback from our customers have not shown any compatibility issues related to the Windows 7 O/S. Please stay tuned to this Community for any announcements regarding ACT! and Windows 7 compatibility.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Re: Windows 7 and Act 2009!

I upgraded to Windows 7 from Vista yesterday and now my ACT 2009 does not function at all and I cannot access my ACT database (critical to my business). This is highly disturbing as I just purchased ACT 2009 two months ago. Also, the Windows diagnostic for software compatability prior to the upgrade did not flag ACT at all as uncompatible. If it did (as it did with some useless game programs) I would surely have not proceeded with the Windows 7 upgrade.

ACT is the only major program on my PC that did not seamlessly work on Windows 7. The SAGE phone rep kindly offered to sell me a $130 download of ACT 2010 as a ransom to access my business contacts I am now locked out of. How nice....

Re: Windows 7 and Act 2009!

When you try to open your ACT! database, are you receiving a particular message? The more information you choose to provide, the better the Community can assist you. The first thing I would check is to make sure the SQL service is started:

- In the Search box on your Start menu, type services.msc

- When the list of services comes up, look for SQL Server (ACT7)

- If the Status of this service is not "Started", then right-click on the service and select Start. If the service is started, then right-click and select Restart.

- Then see if you can open your database

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.