DELMIA - Emergent Process Management (EGP)

The DELMIA - Emergent Process Management (EGP) system provides manufacturing companies with a way for internal users and their suppliers to collaborate regarding unplanned or emergent events. Because these events are unplanned, the required steps to reach a resolution cannot be predefined. EGP is a configurable data driven application that is capable of supporting complex optional path process flows. In addition, EGP works in harmony with the DELMIA - Operations Execution product assuring a seamless work flow experience.

A few key examples how EGP is currently being used are listed below.

Hardware Anomaly Reports

Test Anomaly Reports

Limited Life Part Tracking

Corrective Action Management

Planning and Design Change Requests

Document Change Requests

FOD (Foreign Object Debris)

Supplier Red Label Part Tracking

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Companies use EGP to reduce cycle times and improve quality, resulting in lower overall manufacturing operation costs and higher efficiencies.

Product Overview

EGP is a configurable process workflow engine that allows disposition of any unexpected product or process event. Anomalies, defects or nonconformances detected anywhere in the supply chain will launch alternative process flows that guide engineering, quality or shop floor personnel to quick resolution or corrective action. The system is also used outside the quality arena to track experimental parts, document approval or other non-standard processes. All data is recorded and archived, providing complete traceability to meet regulatory compliance.

Product Highlights

Data Driven Process FlowsEmergent Process Document (EPD) flows consist of one or more stages. Each stage can have its own unique data collection requirements and business rules applied. The path from one stage to another can be as simple as to go from A to B to C and so on. However, real life processes are not always that simple. DELMIA’s EGP product considers the data that was collected as an option that determines the process flow direction.Value: Provides a way to lean out processes by automating the process flow. Without this feature, a company would have to wait until a person determines where to route the document to next. The waiting time is non-value added and adds cycle time to the process.

Step-by-Step Business RulesAs an EPD process evolves from stage to stage, it is quite common that the roles of the users who need to be involved will change. In addition, predefined actions and conditions need to be applied. DELMIA - EGP solves this problem by providing a way to assign business rules to status changes for each EPD process stage based upon the user type who is conducting the status change.Value: Assures internal business rules are applied preventing process errors and eliminates the need to add non-value added inspection or review points.

Superior Data Collection FeaturesDELMIA - EGP customers enjoy a highly streamlined and user friendly data collection experience. Data collection screens take advantage of numerous features like field auto-population, field data validation, linked choice lists, hide/show logic, user approvals, and much more. Users may also record labor on/off events. The end result is that users can quickly enter lots of data with minimal effort and less confusion.Value: Reduces data collection time and increases data integrity while providing minimal end user effort.

Multi-Tiered Reference and ControlsAn EPD can be related to a blocking issue that must be addressed in order for work to proceed or it could simply be a request or notification for some future action to take place that does not affect the current task being worked. DELMIA - EGP solves this by allowing each EPD type to be created as either a controlling or reference EPD.Value: Provides a way for multiple dynamic processes to work together to solve a single problem. Example: Problems are found on a shop order. EPD ‘A’ describes the problems. EPD’s ‘A-1’ and ‘A-2’ are researching how to solve the issues. EPD ‘A’ cannot proceed until EPD’s ‘A-1’ and ‘A-2’ are complete.

Disposition PlanningDisposition planning is a key value point in a complete MES solution. DELMIA’s Operations Execution product manages the work of building products via shop orders and operations, and DELMIA’s Emergent Process Management system handles managing emergent events that occur both in and outside of the shop floor. For process execution issues, the resolution of problems found on an EPD can require creating new shop orders and/or modifying existing shop orders. The ability to author proposed changes and deploy those changes is a standard EGP feature called disposition planning.Value: Enhances as built product data by merging emergent issues and their associated resolutions into a single as built shop order container. In addition, the approval and release of disposition plans can be uniquely managed by each parent emergent process flow.

Multi-Unit ProcessingIn a complex final assembly environment, issues are often found that can affect multiple units. A specific tail number of an airplane is an example of a unit. DELMIA’s EGP product supports the ability to manage multiple issues affecting multiple units from a single EPD. EGP multi-unit processing combined with DELMIA’s unit management features in Operations Execution lean out very complex and error prone processes.Value: Priceless. The costs of complex final assembly products such as an airplane are extremely high. Failure to respond to known issues can result in enormous rework costs and shipment delays.

Event NotificationsEmail, pager, text message, and work area notifications can be configured for any user or group as a result of almost all EPD associated events. As an example, line managers might want to be notified every time a nonconformance is found on their line. Design engineers might want to be notified every time a nonconformance is discovered associated to their product. Process planners will need to know when they are being asked to provide a disposition plan to solve a known issue. Value: Reduces the time and effort required to resolve issues and take corrective actions. The end result is less time and lower costs.

Electronic AttachmentsWhen issues are found, words cannot always accurately describe the problems at hand. The document management features of DELMIA’s Operations Execution system are also embedded in EGP allowing users to attach any kind of document such as a picture or video file. Value: Removes confusion when words may not clearly explain the issues listed in the EPD.

Field and Event Data HistoryEmergent Process Documents are critical records that capture issue discoveries and their respective resolution. Therefore, it is vitally important to be able to track what changed and who changed it. Field data collection and event history is always captured so that it is easy to determine who did what/when.Value: Supports data integrity and provides a way to always relate data and events to the person who performed them.