Sharing insight and creating relationships with business professionals is one
of the most powerful ways to propel your career. ISM offers an extensive calendar of
events, tailored to all levels of supply chain professionals, from foundational knowledge
to leadership expertise. From in-depth seminars, to online webinars to the ISM Annual Conference,
you will be sure to find an event that perfectly fits your professional needs.

annual conference

events

Becoming a Certified Professional in Supply Management (CPSM) is essential to taking your
supply chain career to the next level. Stand out as an expert in critical areas of supply chain
management with this valuable credential, recognized in more than 30 countries around the world.

certification

If you’re looking to take the next step in your career, you’ve come to the right place. From highly-regarded
certification programs, industry-standard training and educational resources, ISM is committed to helping
you gain the edge you need in the increasing competitive supply chain profession.

2009 International Conference Proceedings (May 2009)

Title:

Abstract:

Every professional needs to know how to save time and money on equipment leases. Learn 10 new techniques guaranteed to save you 5 percent to 10 percent on your next lease. It's never too late to renegotiate. Learn to speak the language of leasing to help your organization reach its goals while reducing spending, streamlining the review processes and saving valuable time.

Authors:

Redmond, Mary A.

Topic:

Finance and Economics

Title:

Abstract:

What does contracting excellence look like? Why does it matter? Answer these questions and more and learn why traditional, legally driven approaches to contracting do not work in today's networked world. In the current business environment, best-practice companies are exploring radical new approaches to the negotiation of contracts. Attend this interactive best-practices session and learn how top organizations are redefining the role of contracting and the impact this has on supply management.

Authors:

Cummins, TimKawamoto, Katherine

Topic:

Best Practices in Supply Management

Title:

Abstract:

With the environment on everyone's mind, corporations are stepping up and increasing efforts to reduce their environmental impact. Attend this session to learn about best practices in developing and implementing green sourcing initiatives.

Authors:

Evans, WayneKelly, C.P.M., James V.

Topic:

Sustainability and Social Responsibility

Title:

Abstract:

After interviewing leading organizations on their cost management practices, the results were segmented into the following levels: Basic, Moderately Advanced, Advanced or Most Advanced. This presentation focuses on the key steps to progress from a Basic level of cost management, through different stages of maturity including the core capabilities that must be developed through this evolution. The presentation looks at all aspects of the organization including governance, systems, metrics, processes, supply base management, leadership and talent development.

Authors:

Edwards, SteveHandfield, Ph.D., Robert B.

Topic:

Cost and Price Strategies

Title:

Abstract:

This session begins with a brief overview of the software industry, including recent mergers and acquisitions activity that has changed the face of the industry. In addition, look for a brief description of current trends, including Software as a Service, enterprise licensing, hosting and the increasing number of software audits. While stressing early procurement involvement in the acquisition process, presenters demonstrate how to get and keep leverage, key concepts in negotiation and important licensing requirements. While espousing a little theory, the presentation focuses on the practical knowledge to come to agreement with software publishers. Includes a no-holds-barred question-and-answer discussion.

Authors:

Egan, Patrick J.Napoli, Robert A.

Topic:

Best Practices in Supply Management

Title:

Abstract:

Make your job easier by digging deeper into the technological side of your organization. Participate in this interactive discussion to share and learn best practices related to building a technology platform in procurement.

Authors:

Tuttle, John

Topic:

Best Practices in Supply Management

Title:

Abstract:

This session offers key insights into how senior supply chain executives develop strategic relationships with their best suppliers during challenging times. Discover how to develop relationships with suppliers that require personalized attention. This interactive session invites participants to discuss their best practices.

Authors:

Hubbel, Julia E.

Topic:

Supplier Management

Title:

Abstract:

Supply managers continue to expand global sourcing efforts as emerging countries provide new opportunities for cost savings and material availability. In a successful supply chain, supply professionals must be familiar with new import rules and regulations implemented by the United States Customs and Border Patrol as well as the rules implemented by other federal agencies. This session gives you greater knowledge of what it takes to succeed in a global environment.

Authors:

Gettinger, C.P.M., Marilyn

Topic:

Globalization / International

Title:

Abstract:

This session provides insights and commodity risk management tools to manage the impact of market-driven fluctuations and their subsequent impact on financial metrics. Illustrations include bottom-line results that can be gained from understanding and using Porter's Five Market Forces to protect and enhance financial performance.

Authors:

Stegner, Jonathan R.

Topic:

Commodity Markets, Management, Forecasting & Strategies

Title:

Abstract:

Want to guard your organization's dollars in today's ever-changing economic climate? Economic price adjustment clauses can remove price contingencies put into the final price by suppliers to protect themselves from volatile economic conditions that impact cost drivers beyond the supplier's control. Learn how removing the price padding can be a strategic solution for both supplier and supply manager.

Authors:

Bendorf, CPSM, C.P.M., Robi

Topic:

Legal

Title:

Abstract:

Understanding the legal/contracting environment in your organization and the arena in which you function is paramount to success. This workshop focuses on the specific areas of contract formation, contract performance and contract breach. Gain insight into critical contracting principles as well as checklists and other tools to facilitate the contracting process.

Authors:

Gabbard, J.D., CPSM, C.P.M., CPCM, Ernest G.

Topic:

Legal

Title:

Abstract:

When cost reductions are difficult to obtain and prices increase, how can you show that supply management is still doing a great job? Developing and maintaining a purchased price index and comparing it to external indexes is an essential key performance indicator to demonstrate and communicate value-add within the supply chain.

Authors:

Bendorf, CPSM, C.P.M., Robi

Topic:

Metrics and Measurements

Title:

Abstract:

How important is leadership to an organization? If you think about it, isn’t it everything? Discover how leadership must be redefined to effectively deal with various types of players on the supply management team. Explore presence and respect and how they define the quality of a leader even more so than the level and position of the leader.

Authors:

Flint, CSP, Richard

Topic:

Talent Management, Professional Development and Retention

Title:

Abstract:

This session focuses on two areas. First, members of the ISM Ethical Standards Committee share the updates made to the recently rewritten ISM Ethical Principles and Standards of Ethical Supply Management Conduct. Second, a member of the committee leads an interactive, open forum to discuss the potential ethics issues facing supply chain professionals and how to manage them. All presenters serve on the ISM Ethical Standards Committee.

Authors:

ISM Ethical Standards Committee

Topic:

Sustainability and Social Responsibility

Title:

Abstract:

Building the ideal career requires a thoughtful and intentional approach. Explore hot trends to follow, skills to polish and career moves to consider. As executives better understand the industry and skills required to be successful, not only is individual ability enhanced, but the industry itself advances.

Authors:

Espinoza, MBA, C.P.A., Leo M.

Topic:

Talent Management, Professional Development and Retention

Title:

Abstract:

Royal KPN Telecom, the 2009 Richter Award winner in the Process category, had more than 12,000 network sites with individual contracts. They were able to identify savings and reduce their taxes by 90 percent by integrating contracts, and also by lobbying the Dutch Ministry of Finance to qualify for a tax exception. By forming a cross functional energy management group, they were able to get a much better grip on cost and consumption; they also realized energy efficiency within the supply chain. Energy Management has now become a spearhead in KPN's CSR program with long term energy management goals. Attend this session to learn how your organization might benefit from their innovations in energy savings, energy management and sustainable procurement.

Authors:

Blom, MargaThornton, Joe

Topic:

ISM R. Gene Richter Award Winners

Title:

Abstract:

Understanding the cost structure of an industry and how changes impact price is of utmost importance to all supply chain professionals. Along with enhancing your knowledge of cost elements, such as specific raw materials, and their actual impact on supplier costs in an industry, this session answers the question, "How can I take an industry-specific cost model and apply it to lower our costs?"

Authors:

Topic:

Title:

Abstract:

This presentation describes the procedural, cognitive and emotional barriers that must be addressed to help suppliers be more effective at resolving problems. Learn why, how, when, who and what are typically missing from the SCAR process.

Authors:

Okes, ASQ, CMQ/OE, Duke W.

Topic:

Quality Management

Title:

Abstract:

Billions of dollars worth of business is often conducted using cursory, generic purchase orders. To effectively manage a supply relationship and use best practices, supply professionals must understand the terms that applicable laws will imply into a contract, such as quality, warranties, title, price and risk. The discussion also explores enforceability of the purchase order. Look for actual case studies that provide insight into how courts might resolve complex legal issues and disputes that arise from garden variety purchase orders.

Authors:

Mayer, J.D., L.L.M., Jeffrey J.Shapiro, J.D., John

Topic:

Legal

Title:

Abstract:

This workshop appeals to senior thought-leaders responsible for managing the impact of commodity costs. Look for tools to identify financial and physical commodity risks, evaluate options to hedge those
risks, and formulate and implement a corporate commodity strategy.

Authors:

Sedor, MBA, Christopher M.

Topic:

Commodity Markets, Management, Forecasting & Strategies

Title:

Abstract:

This discussion includes specific best practices that sourcing organizations can use to gain competitive advantages for their companies despite facing limited resources caused by the slowing of the economy. These best practices can be readily implemented by sourcing organizations of all sizes.

Authors:

O'Reilly, C.P.M., Dr. Peter E.

Topic:

Strategic Sourcing

Title:

Abstract:

This session focuses on talent management and leadership development in China specifically and in Asia generally. This is a macro view of the environment, talent and people strategy and best practice sharing.

Authors:

Chen, Anne

Topic:

Doing Business in China

Title:

Abstract:

This workshop focuses on the Supplier Collaborative Cost Reduction Evaluation (S.C.O.R.E.) tool that has been successfully deployed at Masco Corporation. This tool helps purchasing managers identify strategic suppliers for collaboration. It also aids in developing goals and timetables that can significantly improve performance. Using real-world examples, this session demonstrates how S.C.O.R.E. can improve your supply management organization.

Authors:

Melnyk, Ph.D., Steven A.Phillips-Thill, C.P.M., Cheryl

Topic:

Cost and Price Strategies

Title:

Abstract:

The supply management profession has moved from the back room to the board room. And the competence and skill sets of supply managers have sometimes not kept pace with increasing demands and the changing face of the profession. This workshop is designed for managers, directors and VPs of supply management who wish to create an initiative to improve competence levels, capabilities and skill sets. Learn how to help take your organization to close the competence gap.

Authors:

Michels, C.P.M., William L.

Topic:

Talent Management, Professional Development and Retention

Title:

Abstract:

A business continuity plan gathers dust on a shelf in your office. Now what? This workshop provides guidelines that take your business continuity plan from mere sheets of paper in a binder to a guide that leads your organization through a process to fully restore operations following any disaster. Discover how to ensure that internal and external supply chain requirements are fully met. Highlights include making a plan user-friendly, training people and testing plans, and the importance of internal or external audits in maintaining and improving an effective business continuity program. Participate in a tabletop exercise scenario and conclude with a review of the overall business continuity planning cycle as it relates to the supply chain.

Authors:

Kildow, CBCP, FBCI, Betty

Topic:

Risk

Title:

Abstract:

This session reveals 15 leading-edge trends in supply management from the perspective of a former Fortune 500 CPO. Current leaders must stay on top of these trends, while aspiring leaders need to understand and embrace them if they wish to become world-class.

Authors:

Rudzki, Robert A.

Topic:

Headwinds and Trends

Title:

Abstract:

Strong negotiation skills are a major advantage in today’s job market. Yet, it remains one of the most difficult skill sets to master. This session employs real-life relational and tactical negotiation examples to define the theory used in supply management situations. Additionally, this session reveals techniques on distinguishing between relational and tactical negotiations, identifying which technique(s) to employ to be successful in both situations and how to apply persuasive speaking and influence skills to achieve success.

Authors:

Mitchell, C.P.M., A.P.P., Lorrie K.

Topic:

Negotiations

Title:

Abstract:

Logistical challenges are greater today than at any time in recent memory. Costs are escalating to the point that enterprises are rethinking global sourcing strategies. New rules from carriers and from security requirements make logistics increasingly complex. These changes are causing organizations and individuals to change behavior, with profound implications for organizational success. This session examines these challenging situations and suggests solutions.

Authors:

Buddress, Ph.D., C.P.M., LeeSmith, Ph.D., Michael E.

Topic:

Logistics, Transportation and Distribution

Title:

Abstract:

Designing effective supplier scorecards in the fast-changing area of sustainability is tricky. Supply managers are under pressure to deliver, and they need help. Participants learn the value of including sustainability in their supplier evaluation programs, which metrics to measure and which to avoid, and who to involve in program design and implementation. Don't let the lack of effective supplier scorecards damage your supply chain program and diminish your success.

Authors:

Kuhn, J.D., Robert W.

Topic:

Sustainability and Social Responsibility

Title:

Abstract:

In this interactive session, participants receive a lively overview of four key elements necessary to create and sustain a high-performance mentality throughout any organization. Much of the focus is on the role of organizational leadership to create communication and accountability and reinforce strategies necessary to sustain business success. Explore real-world business challenges organizations are facing today.

Authors:

Yount, Shane

Topic:

Talent Management, Professional Development and Retention

Title:

Abstract:

In today’s economy, change is the only constant. Learn to work with change by examining inventory management methods that demand results and focus on dollars. This session demonstrates how to identify and prioritize inventory improvement opportunities for raw materials and finished goods. See successful strategies for reducing excess, avoiding shortages and case study results from several companies. Gain critical advice and insight to successfully manage a supply chain in a season of change.

Authors:

Gossard, P.E., Gary L.

Topic:

Physical Resource Management

Title:

Abstract:

The past three years have startled and awakened the business community, with catastrophic product recalls ranging from lead paint on toys, bacteria in food products, early product failures in the pharmaceutical industry and environmental problems. As a result, many companies are requiring that supply managers develop a chain of custody certification program. This workshop provides examples of effective processes and maps out best-practice examples of chain of custody to provide a framework for participants to develop a plan.

Authors:

Michels, C.P.M., Wiilliam L.

Topic:

Best Practices in Supply Management

Title:

Abstract:

For first-time attendees and others, this session focuses on how to make the most of your networking opportunities at the Conference. Who you meet is just as important as what you learn during your workshops. Discover how to make contact with your colleagues and develop relationships that can help you excel at your job. This is an opportunity to learn how to navigate the Conference and get the most out of your experience.

Authors:

Hauht, CPSM, C.P.M., Sharon L.Rutkovitz, Martin

Topic:

ISM

Title:

Abstract:

As organizations develop offensive and defensive strategic marketing plans, SCM should correspondingly adopt similar competitive postures to address the changing needs of the supply marketplace. This presentation addresses the SCM response to varying degrees of competitive advantage and market attractiveness. The fundamental question to answer is: "How can SCM conceptualize and execute the most effective offensive and defensive strategies to ensure heightened performance and effectiveness?"

Authors:

Topic:

Title:

Abstract:

One of the greatest challenges organizations face is maintaining a business focus to improve results, and then communicating these results to those involved. This interactive session outlines the process for developing, tracking, communicating and presenting business goals and objectives. Learn the importance of a common business focus through the development of a mission statement and specific, measurable business goals. Gain practical ideas and valuable takeaways to motivate you and your organization to success.

Authors:

Yount, Shane

Topic:

Metrics and Measurements

Title:

Abstract:

To remain competitive in a global economy, continuous improvement is required in every aspect of supply management. This workshop details an approach to self-assess the supply organization to measure internal effectiveness and establish baselines against which future progress can be measured. This method leads to open information exchange between management and the supply organization, improves overall morale, and leads to effective change management and more successful implementation.

Authors:

Kasi, Ph.D., CPSM, VijayOre, CPSM, C.P.M., Norbert J.

Topic:

Metrics and Measurements

Title:

Abstract:

Procurement of services is not the same as procuring goods. Service providers quote by billable hourly rate, flat rate or other rates. So how can we best negotiate? This session introduces a price analysis methodology and a strategic negotiation strategy on how to negotiate "inside the price rate."

Authors:

Terrill, C.P.M., Clark

Topic:

Cost and Price Strategies

Title:

Abstract:

More organizations are beginning to see the term "customer of choice." But what, exactly, does this mean? Learn strategies that can be used to assess how customers see an organization. See how becoming a customer of choice can benefit your organization. Learn the risks of not striving toward this objective. Finally, discover a process model that organizations can use to assess their CoC status, identify the gaps and take action to improve your status and relationship with critical suppliers.

Authors:

Handfield, Ph.D., Robert B.McKenzie, Ph.D., J. Lehr

Topic:

Supplier Management

Title:

Abstract:

Learn how to tailor sourcing strategies to your business needs and capabilities. Hear about developing sourcing strategies that integrate supply into business strategy and how this key integration influences business models. Discover how to develop strategy, meet business needs and set goals that will put your organization in the lead.

Authors:

Rogers, MSIA, Stephen C.

Topic:

Strategic Sourcing

Title:

Abstract:

While supplier relationship management is considered essential, deliberate internal relationship management is often overlooked. Yet the quality of internal partnerships determines whether supply management operates at the tactical or the strategic level of the business. Participants explore a model to build and sustain strategic internal partnerships through the CPO's eyes.

Authors:

Nelson, C.P.M., R. DavidSmith, MA, Nancy Q.

Topic:

Headwinds and Trends

Title:

Abstract:

Electronics supply chains face risks from many factors. This session explains Cisco's approach to supply chain risk management and its program. Look for an overview and discussion on Cisco's preparedness, mitigation and resiliency programs that include metrics and analytics, business continuity and crisis management programs.

Authors:

O’Connor, John

Topic:

Risk

Title:

Abstract:

Gain an overview of Bank of America's corporate commitment to environmental sustainability and the role that global sourcing (in partnership with corporate real estate) has to achieve this vision. Specifically, the discussion focuses on the U.S. Green Building Council's (USGBC) Leadership in Energy in Environmental Design (LEED) certification programs as well as the sourcing strategies used to support programs in building renovation, new site construction and the operation and maintenance of existing facilities.

Authors:

Tate, Jr., C.P.M., Ronald L.

Topic:

Sustainability and Social Responsibility

Title:

Abstract:

In the rush to embrace sustainability, companies may not be achieving their desired goals. This session examines the concept in the realms of environmental, social and business sustainability, and discusses the approaches of several organizations.

Authors:

Buddress, Ph.D., C.P.M., LeeSmith, Ph.D., Michael E.

Topic:

Sustainability and Social Responsibility

Title:

Abstract:

How do supply professionals currently define sustainability? Are sustainability and green impacting job responsibilities of supply professionals? Come to this session to learn what people in the profession are telling the ISM Committee on Sustainability and Social Responsibility. Learn how the committee is using this input to develop and release materials, resources and information. All presenters serve on the ISM Committee on Sustainability and Social Responsibility.

Authors:

ISM Committee on Sustainability and Social Responsibility

Topic:

Sustainability and Social Responsibility

Title:

Abstract:

Procurement leaders have an enormous responsibility in a global economy that is constantly changing. They must demonstrate the ultimate flexibility: transitioning from good managers to good leaders; adapting their styles to the situation; and being a champion for change in their organization, while never losing sight of developing team-members into future leaders.

Authors:

McGuire, Nancy

Topic:

Talent Management, Professional Development and Retention

Title:

Abstract:

International supply chains often involve numerous parties with varying roles and interests. To effectively manage an international supply chain and resolve disputes, a purchasing professional must have an understanding of the parties involved and be sensitive to legal and cultural issues unique to those parties.

Authors:

Mayer, J.D., L.L.M., Jeffrey J.Shapiro, J.D., John

Topic:

Legal

Title:

Abstract:

Come learn from some of supply management's finest, as two past Shipman Gold Medalists share ideas on how to start and carry out a successful collaborative strategic sourcing program. These strategies are anchored in real-life cases in which the speakers participated. Topics include program initiatives, market intelligence, organization structure, collaboration, innovation, contingency planning and performance metrics. Don't miss the chance to learn from these key professionals in the field.

Authors:

Killen, MBA, Ed.D., C.P.M., Ken H.Nelson, C.P.M., R. David

Topic:

Strategic Sourcing

Title:

Abstract:

This workshop covers best practices to develop a comprehensive business continuity program. To help you better understand your organization’s current level of disaster preparedness, this session includes an interactive assessment. Look for a step-by-step process to get things started, to evaluate an existing program or to better understand where your business unit fits in the big picture of the organization’s business continuity program. To be effective, business continuity planning must include and integrate all business units and extend to its supply chain. An uninterrupted supply chain becomes even more critical following a disaster. The absence of supplies, equipment and services can delay the restoration of business operations, resulting in loss of revenue and a possible loss of customers and clients.

Authors:

Kildow, CBCP, FBCI, Betty

Topic:

Risk

Title:

Abstract:

The United States Postal Service, 2009 Richter Award Winner in the Technology category, will discuss how this "super-charged power tool" was implemented, how they trained their suppliers, and how they are institutionalizing its use throughout the organization. Attend this session to hear how they use the tool for electronic sourcing events that save an average of $5.2 million per sourcing event, or 9.4 percent of the sourced spend. Learn how other organizations can adopt some of the Postal Service's supply chain management processes—beyond technology—to improve their own supply chains.

Authors:

Bayne, GregMcKain, C.P.M., Brian

Topic:

ISM R. Gene Richter Award Winners

Title:

Abstract:

By focusing on consolidating and centralizing all of the supply management functions throughout the life cycle of a wireless handset or accessory, 2009 Richter Award Winner Alltel's Procurement and Logistics Group achieved margin and revenue growth as well as significantly increased inventory velocity. Attend this workshop to hear how this award-winning organization achieved a 54 percent reduction in accessory cost of goods sold, leading to a 15 percent increase in product margins. Also learn how they consolidated reverse logistics and process improvements to yield millions in expense reductions, and how the supply management group was the significant driver on this cultural shift within Alltel.

Authors:

Searls, Scott

Topic:

ISM R. Gene Richter Award Winners

Title:

Abstract:

Companies today use reactive recruiting to fill holes, not upgrade the group. This presentation articulates how procurement leaders can build a business case to upgrade the procurement function and then implement a proactive recruiting plan to add a billion dollars in shareholder value.

Authors:

Flannery, Jeff

Topic:

Talent Management, Professional Development and Retention

Title:

Abstract:

Procurement outsourcing / out tasking is a growing trend in the industry. It is important that purchasing professionals understand the potential pitfalls of giving this function to a third party and how to maximize the results without adversely impacting quality and service. This session will provide purchasing professionals insight into the potential pitfalls and steps that can be taken to ensure a successful partnership with your suppliers and internal stakeholders

Authors:

Kelly, C.P.M., James V.

Topic:

Outsourcing and Insourcing

Title:

Abstract:

Discover Lenovo’s Worldsourcing strategy based on the approach to source materials, innovation, talent, logistics, infrastructure and production wherever they are best available. From an end-to-end supply chain perspective, Worldsourcing uses a decentralized business model that distributes production in global hubs of excellence to drive efficiency and create an important operational edge. As a global enterprise with a unique heritage in China, Lenovo exports the best from China and brings it to the rest of its operations worldwide to ensure global optimization. Relying on free-flowing movement and innovation of ideas, Lenovo’s end-to-end global supply chain is leveraging the best of both worlds.

Authors:

Zapko, John

Topic:

Doing Business in China

Title:

Abstract:

Supply management's job performance is measured not only by savings achieved in the outsourcing contract due to excellent RFPs and great negotiations, but savings that actually show up on the balance sheet for operating expenses. Better managing the transition phase of global outsourcing can reduce the gap between projected savings and actual savings in global outsourcing. The session provides tools and techniques for sustained savings growth.