Receive your notice of cancellation via email (refunds can take up to 10 business days to appear on your card.

Return to the BandPolicy home page, start a new purchase, and enter your updated event details. Once your new order is processed, forward the new certificate to the venue manager.

Note: If you are in a hurry considering buying a new policy while you wait for a refund. Full refunds (less processing fees) will be available on your first purchase provided the information on this page is followed.

Cancellation with refund (less service fees) is available on all orders who have met the following criteria:

Cancellations received less than 15 business days before the start date of special events or stakeholders receiving certificates of insurance require you to submit a letter from all stakeholders they no longer have an interest in your policy.

We reserve the right to keep a Policy in force if we cannot verify with stakeholders that coverage is no longer required. Refunds may take longer to process than expected.