A woman found hundreds of unopened envelopes of Swift's fan mail in a recycling dumpster.

The woman, Kylee Francescan, contacted WKRN News 2 about her find and a reporter took the letters to Swift’s record label Big Machine Records. Members of Swift’s team told the reporter they didn’t know how the letters got into the Dumpster but that their personnel are very concerned.

"Taylor gets thousands of fan letters everyday and they are delivered to her management office. After the letters are opened and read, they are recycled," Swift’s publicist Paula Erickson told Channel 2 and declined to comment further. “The only explanation for any letters being unopened would be that a small batch of mail that was supposed to be delivered to Taylor was accidentally put with letters headed for the recycling center. We sincerely appreciate Channel 2 bringing this to our attention, and we plan to immediately pick up the mail.”

However, it is unlikely Swift will be able to help sort it out personally.

Like the social media campaign that prompted Saturday’s hospital visit with 10-year-old Lauren Hacker, the mega star’s Twitter account is barraged with lighthearted requests from her nearly 25 million followers for phone calls and re-tweets to serious pleas for a few minutes for her time to help prevent a fan from committing suicide.

The singer is set to launch her Red tour in Omaha, Neb. Wednesday night. She says those with tickets can expect the unexpected.

“I really love the element of surprise and I like incorporating that into the shows,” Swift says. “I like for these tours to be completely different from every single one we’ve done. I think the visuals portrayed on this tour will be I guess more grown up and little bit more mature than things we’ve done in the past.”

Swift will bring her Red Tour to Nashville for three nights at Bridgestone Arena on September 19, 20 and 21. Tickets are $33.35 - $89 and available now at Ticketmaster, www.ticketmaster.com.