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{RUSH ORDER}Should you require me to make/complete & process your order sooner than my current processing time, please choose your preferred shipping + rush order option from the shipping drop down menu at checkout.

Frequently asked questions about TesoroDelSol

~ All custom and personalized orders are non-refundable. Should you have an issue with your custom and personalized order, kindly contact me. Custom and personalized orders are anything made to order in a certain size, fit, with specific text hand stamped onto the item.

A shipping upgrade is an add-on to the standard shipping shown in each listing. The upgrade you choose at checkout will have tracking included and the delivery time is much faster than standard shipping. For example, standard shipping time to USA is 4-10 business days but if you need it to arrive faster you would purchase a shipping upgrade from the drop down menu at checkout to shorten the delivery time. There is an additional cost for this. NOTE: Shipping upgrades are *not* the same as rush processing. Please see next question to learn about rush processing.

A rush order, also known as "rush processing" is when you require me to create your order sooner than what my current processing times are. For example; if my current processing time is 3-5 business days, this is the time it takes me to make and complete your order BEFORE it ships out. Therefore, if you need me to process it sooner, then you would be required to pay my rush order fee and I will process your order in 1-2 business days instead. Please select this from the drop down menu at checkout. The rush fee is over and above the shipping cost.

Your item(s) will be sent to you carefully gift wrapped in a sturdy black jewelry box, fastened with ribbon or in a black organza bag, then inserted into a bubble mailer for their safe journey to you. Excellent for storing your Tesoro del Sol jewelry pieces & always ready for gift giving!

My current processing times (time it takes to make, complete, and package your order before it ships out) are as follows:
- READY TO SHIP items are shipped out after 1-3 business days of placing your order
- MADE TO ORDER items are shipped out after 3-5 business days of placing your order

My current processing time (time to complete order before shipping) is 3-5 business days, and delivery time for standard shipping is roughly 4-10 business days.

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The following deadlines apply to *standard shipping* and represent the last day to order if you want your package to arrive BEFORE Christmas. If ordering after these dates, please choose a shipping upgrade from the drop down menu at checkout.

{CANADA}
Last day to order with standard shipping is December 11

{UNITED STATES}
Last day to order with standard shipping is December 9

{INTERNATIONAL}
Last day to order with standard shipping is December 1

In general, it is best to always keep any jewelry pieces away from water, moisture, chemicals, chlorine, creams, sprays, lotions and solutions etc. Please remove your jewelry while bathing showering, swimming, exercising and your jewelry will last for years to come.