Our invoices are only processed when the money arrives in our bank account.

Though we check bank deposits daily, there is often a delay in the time it takes money transfers and deposits to appear in our bank account. As our billing system is automatic, you may receive an invoice reminder between the time you made the bank transfer and the time we received the payment.

Payments by credit card are processed at the time of payment.

Sending us you bank remittance is a handy way of letting us know that the payment is on the way, however we only flag invoices as paid when we have actually received the money.

To help speed up the processing of bank deposits, please include our invoice number in the payment description.