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Privacy Notice

Conforms to the Principles of the LawThe requirements of Australia's State and Federal Privacy Acts apply to organisations dealing with health data and other closely personal information, and businesses with a turnover of greater than $A3million. These requirements do not apply as a matter of force to Hallmark Crest Pty Ltd, but the Principles are adopted in this Privacy Policy.

Information collectedPersonal information is almost any information, including numbers and images, that can be linked to an identifiable living person.

Contact details, usually work details, are also collected from clients and potential clients of the services of McNicol Williams Management & Marketing Services, The Red Zebra Business Centre and www.mylocalpoolshop.com.au.

Anyone can visit our website anonymously because the site does not collect or record personal information other than information you choose to provide by email.

Collection noticeWhen collecting information, McNicol Williams Management & Marketing Services, The Red Zebra Business Centre and www.mylocalpoolshop.com.au will take reasonable steps to advise you of what information is being sought, for what purpose, whether any law requires the collection of the information and the main consequences, if any, of not providing the information.

Use and disclosureMcNicol Williams Management & Marketing Services, The Red Zebra Business Centre and www.mylocalpoolshop.com.au staff are only provided with the information necessary for them to carry out the functions and activities related to a consultancy. Staff are required to handle all information with discretion and to comply with the secrecy provisions of section 67 of the Information Privacy Act 2000.

Some de-identified information is used in awareness programs, public statements and training, but never in a way that would compromise clients’ privacy.

In certain circumstances, and in accordance with law, documents related to a complaint may be referred to the Victorian Civil and Administrative Tribunal or to another appropriate complaints handling body such as the Victorian Ombudsman. Specific disclosures will be made with consent or otherwise in accordance with the use and disclosure standards of the Information Privacy Act.

Data quality and securityMcNicol Williams Management & Marketing Services, The Red Zebra Business Centre and www.mylocalpoolshop.com.au takes reasonable steps to ensure the information it holds is accurate, complete and up-to-date. Where possible we will check first with you the accuracy of information before we use it.

We use a number of procedural, physical, software and hardware safeguards, together with access controls, secure methods of communication and back-up and disaster recovery systems to protect information from misuse and loss, unauthorised access, modification and disclosure.

Unique identifiersMcNicol Williams Management & Marketing Services, The Red Zebra Business Centre and www.mylocalpoolshop.com.au will not assign or adopt from another organisation unique identifiers for an individual. Unique identifiers created by another organisation will not be requested unless authorised by law. Nor will McNicol Williams Management & Marketing Services, The Red Zebra Business Centre and www.mylocalpoolshop.com.au use or disclose a unique identifier unless there is a lawful basis for doing so.

Sensitive informationGenerally, McNicol Williams Management & Marketing Services, The Red Zebra Business Centre and www.mylocalpoolshop.com.au will only collect sensitive information with your consent or where required by law.

If you would like more information about any aspect of this policy, please contact McNicol Williams Management & Marketing Services, The Red Zebra Business Centre and www.mylocalpoolshop.com.au.

Complaints against McNicol Williams Management & Marketing Services, The Red Zebra Business Centre and www.mylocalpoolshop.com.auIf you wish to make a complaint against McNicol Williams Management & Marketing Services, The Red Zebra Business Centre and www.mylocalpoolshop.com.au for a breach of privacy under the Information Privacy Act you should direct your complaint to Complaint Checker (Office of the Federal Privacy Commissioner, Australia). In the first instance, we will endeavour to resolve the matter informally.