I received my Brickforge order today and was, as always, amazed at the quality and perfection of the pieces. However, I soon noticed 1 of the 2 silver Powered Assault Commando Visors I ordered was missing from the purchase. I wasn't too disappointed, but I was wondering if you could send me this piece. I assure you this is no joke. I checked the order form, envelope, and bag the pieces came in for the other silver visor. I could not find it anywhere. If it is not to much of a problem, it would be nice if you could send me the silver Powered Assault Commando Visor.

1 other question. Was I supposed to send you an email about this because this was the first order that I was missing a piece from.

I had had a similar situation with my order...though with me it was a bit more :P I just e-mailed Brickwench earlier today when I got the package. I've never had a problem with BF before and I doubt I will again, I'm sure the crazy of trying to fill the rush of orders just meant a few things slip through the cracks. At least this answers my question of if it was just coming in a second shipment for some reason :P

Sorry about that guys. We had a record number of orders this past week and regretfully not only do a few things fall through the cracks but those Powered Assault Commando Visors have a tendency to literally fall through our fingers because they are so tiny! As is the case with any missing piece, please shoot us an e-mail at brickforge@gmail.com and we'll get missing pieces and/or replacements out to you asap.

Sorry about that guys. We had a record number of orders this past week and regretfully not only do a few things fall through the cracks but those Powered Assault Commando Visors have a tendency to literally fall through our fingers because they are so tiny! As is the case with any missing piece, please shoot us an e-mail at brickforge@gmail.com and we'll get missing pieces and/or replacements out to you asap.

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