The staff was great and very helpful. The service was great. The location was ideal, a block from central park, a block from 5th avenue and 2 blocks from park avenue.

William,
United States of America

Great hotel and lovely stay.

Michael,
United States of America

great hotel-great restaurant

Rainer,
United States of America

The overwhelming degree of facilities and service.
In the room there is nothing one could add to convenience and comfort. The restaurant offers great value for money (best apple tart I had during past 20 or so years.)

Alfred,
United States of America

In Manhattan and just 1 block from Central Park, this boutique hotel also houses The Mark Restaurant. With artistic design, the Mark Hotel includes a state-of-the-art gym and spacious guest rooms.

Free Wi-Fi, an iPod docking station and 32-inch flat-screen TV are included in all modern rooms. The large marble bathrooms feature a large soaking tub and mini flat-screen TV. Each room is decorated in ebony and sycamore furnishings.

The Mark Restaurant by Jean Georges serves European and globally seasoned dishes. Signature cocktails and classic drinks are featured at Mark’s Bar.

The Mark features a concierge desk for guests’ convenience where various activities can be arranged. Frederic Fekkai Salon is on site and offers hair and beauty treatments. The business facilities include laptop computer rental and wireless printing services.

The Whitney Museum of American Art is 3.5 blocks from this luxury hotel. The 77th Street-Lexington subway station is 2 blocks away. Times Square is 15 minutes away by subway.

Upper East Side is a great choice for travelers interested in Fine Art Museums, Museums and Friendly People.

Only a customer who has booked through Booking.com and stayed at the property in question can write a review. This allows us to verify that our reviews come from real guests like you. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property?

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Kathryn

United Kingdom

6.3

Pleasant

January 28, 2015

Amazing shower and large bathroom
Friendly and helpful staff
Abundance of good quality towels

No sound-proofing means you can hear everything in terms of doors closing, people talking in corridors and traffic noise
Staff were not pro-active in trying to resolve the issue of a noisy neighbour
Poor quality toiletries and toilet paper!

Anonymous

United States of America

7.9

Good

December 10, 2014

It was excellent to be in the city, but slightly removed from the chaos and noise of places farther south. Great location for Madison Ave shopping and neighborhood feel. My husband and I enjoyed our stay and would definitely stay at The Mark again when we visit NYC without the kids.

Anonymous

Nigeria

10

Exceptional

November 13, 2014

The comfort of the hotel

Some of the things I asked the concierge to get for me were not the right things. And also i requested for an electric kettle to heat water for my babies food, the inside was very dirty. That was so bad

Kathleen

Andrew

United Arab Emirates

6.3

Pleasant

October 18, 2014

The hotel is in a great location near Central Park and has been renovated to a very high standard.

The staff were either excellent or surly and unhelpful. Discovering that the bed and breakfast option doesnt mean breakfast is included but rather that $30 will be deducted from your bill was a shock, especially when each boiled egg costs $10.

no buffet breakfast
The cost of hotel's pick up service from JFK to the hotel is too expensive.
でも、朝食は、ソーセージと、キノコなどいろいろ入れてもらったオムレツが美味しかったです。あくまでも私- の個人的意見ですが、フレンチトーストは卵が少なく期待はずれでした。
レギュラー・コーヒーは、薄くてイマイチ。紅茶はインスタントでした。
でも、カプチーノは、普通に美味しかったです。
事前に、空港からピックアップをリクエストしてみたところ、日系のリムジンサービスと比較しても、とても高- く、対応も残念でした。

Kimberly

United States of America

9.6

Exceptional

September 2, 2014

Location - right next to Central park, Madison and Park Ave. Quiet for
nyc Large rooms, huge bathrooms by nyc standards for a reasonable price.
Very modern and sleek Intense water pressure from shower and tub Fully
stocked mini bar (although shockingly pricey, even for a mini bar)
Friendly and helpful staff Tons of closet space

Robert

Belgium

9.6

Exceptional

August 11, 2014

The kindness and professionalism of the staff at the reception ,concierge etc.
Room was great and the bathroom beautiful ; the shower was really top.

The breakfast and the service in the restaurant can be improved by a lot ( service & quality) not to forget around the corner you have one of the best breakfast with a real italian espresso like in Milano .

Anonymous

United Kingdom

8.8

Excellent

July 27, 2014

The recent renovation was a great success - tastefully done in a contemporary chic European style. Staff was very polite and helpful.

On our first night, we had a 2nd floor front room just above the hotl's trendy bar. It was busy until late at night and thus noisy. I asked to have a different room on the second night, and they accommodated my request. We slept much better as a result!