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avgold and explorer errors

My daughter got the avgold virus last night and now I can't use either internet explorer or windows explorer to get rid of the virus or save her files. Windows explorer comes back with page fault errors. Has anyone else had this problem and knows how to fix it. Any assistance would be greatly appreciated. The system is a laptop IBM600e running windows98.

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Yes I was infected with AVGold just yesterday actually. Look in the spyware forum. A little below this one and you'll find an excellent guide to get rid of it. I was using Win98 SE. I couldn't use Windows Explorer or IE at all. I was thankfully somehow able to use AOL(not my computer, hate AOL) to email myself the files necessary to get rid of AVGold. It's weird. They want you to pay for it yet it blocks you from accessing IE. I'll post a link one sec.

I think KILLBOX thru me for a loop, as I thought cutting & pasting the list would take care of all of them in one fell swoop. By the time I used the SmitFraud instructions, it didn't seem to work at all, so I had to

cut & paste
kill and reboot

one by one.

So, I'll monitor my PC for a few days and check back and let you know how it's going...