The jute soles are handsewn, following traditional techniques, padded with cotton. The soles are antislippery, covered with rubber. The ribbon ends come glued to prevent fraying. Hand - made in Spain with natural products - high quality.

In order to prevent the fraying of the ribbons, the ribbon ends are glued, what makes a quite nice closing (see last pic for details).The comfiest wedge for walking! 👣

* For international deliveries, please leave a CONTACT PHONE NUMBER in order to speed up the delivery proccess. If you don't, delivery could be substantially delayedSometimes the courier is not able to deliver your order. If this is the case and you didn't leave a phone contact when purchasing the article, it is likely that the courier will return the item to us, charging the corresponding shipping cost.In this case, we might charge you the shipping overages in order to ship it again.We understand that you probably are not comfortable leaving your phone number, but we have a strict PRIVACY POLICY, and won't use it but for shipping purposes.

* We try to keep our shipping costs up to date, but if you are buying more than one item and the shipping is lower that what you paid, we will refund the overcosts.

* In the case you wish to return or exchange any product and you are outside the EU, please fill in correctly the custom invoice ("returned items" and the right value). Any additional charge due to incorrect filling of customs info will derive in additional charges for the customer.

SIZING CHART:

* RECOMMENDED SIZING: please order a true size; if you are in between sizes, please size down (the canvas will slightly strecht with wear and conform to the shape of your feet).

Estimated shipping times

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options

Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (phone contact for avoiding shipping returns, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Reyes Martinez-Reboredo, am the data controller of your personal information. If you have any questions or concerns, you may contact me at rmreboredo@mumicospain.com.

Frequently Asked Questions

Sizing details

Our espadrilles fit true to size but will also slightly stretch with wear and conform to the shape of your feet. Please refer to the sizing chart in our SIZE CHART section, and don't hesitate to contact us in case of doubt.

Care instructions

Our espadrilles don’t do well in the rain so we recommend you avoid stepping in wet areas. You can keep them in good shape longer by keeping them dry, especially the rope soles.
A damp cloth can remove dirt from the cotton upper of your espadrilles. We also recommend mixing a little laundry detergent with water in a small cup and use an old toothbrush to gently brush your rope sole. Make sure to not get the soles wet!

Combined shipping

We try to keep our shipping costs up to date, but if you are buying more than one item and the shipping is lower that what you paid, we will refund the overcosts.

Custom and personalized orders

We don't refund the original shipping on returns unless the item is damaged or we make a mistake in the order. The return shipping charges are also on account of the buyer. Please, be careful to write "returned goods" and the right value of the merchandise in the customs form when returning, otherwise the cost of retiring the merchandise from customs will be deducted from your refund.

Wholesale availability

Please contact us for wholesale orders and ask for our linesheet.

sales@mumicospain.com

VISIT MUMICO BAGS AT WWW.MUMICOSPAIN.COM

Undelivered items

Sometimes the courier is not able to deliver your order. If this is the case and you didn't leave a phone contact when purchasing the article, it is likely that the courier will return the item to us, charging the corresponding shipping cost.
In this case, we might charge you the shipping overages in order to ship it again.
We understand that you probably are not comfortable leaving your phone number, but we have a strict PRIVACY POLICY, and won't use it but for shipping purposes.