Nikon D750 service advisory warns of shutter issue

Nikon has issued a service advisory regarding the D750, specifically targeting units made in October and November 2014. An issue with the shutter in these units could result in shading in a portion of images taken with the camera. Nikon will examine and replace the shutter on affected models free of charge to correct the problem.

Nikon D750 owners are advised to enter the 7-digit serial number located on the bottom of the camera into Nikon's serial number tool. If the camera is covered under the service advisory, instructions will be given advising the owner how to proceed. See Nikon's statement below for more details.

It has come to our attention that the shutter in some Nikon D750 Digital SLR cameras manufactured in October and November of 2014 may not function properly sometimes resulting in a shading of a portion of images taken with the D750 camera. To correct this issue, Nikon will service these affected D750 cameras free of charge as indicated below.

For those who have already purchased a D750 and would like to have their camera serviced to correct this issue, Nikon service centers will service cameras as indicated below. We sincerely apologize for any inconvenience this issue may have caused.

Identifying affected D750 camerasTo check whether or not your D750 camera is one of those that may be affected by this issue, click the Check Your Serial Number button below and enter your D750's serial number as instructed. If your D750 camera is one of those that may be affected, instructions for obtaining service will be displayed. If your D750 camera is not one of those to which this issue may apply, rest assured that service to your D750 camera as to this issue is not necessary, and you may continue using your D750 camera without concern for this issue.

ResolutionIf your D750 camera is affected, as confirmed with the serial number check above, you will be provided with the necessary information to obtain service to correct this issue free of charge. Once your D750 camera is received by Nikon, your D750 camera’s shutter will be examined and replaced, and your D750 camera returned to you free of charge, even if your D750 camera warranty has expired.

We sincerely apologize for any inconvenience this matter may have caused you.

Please be assured that Nikon is continuously working and taking measures to further improve the quality of its products. Once again, thank you for choosing Nikon for your photographic needs.

Comments

My D750, according to the SN test is not affected, but obviously it is.

I was on holiday on an island and had three days with high air humidity and recurrent rain. After using the D750 outside for timelapses it showed a black shadowing on the lower part of the image, more and more frequently, first with low battery only, later always. Only letting the camera dry indoors helped recover it after a while.

There's no point in saying "Avoid Nikon" or the like. My Canon EOS 650D showed two dozens of "hot pixels" on night images after just two years. I had to send it in two times (and pay for it) in order to get them removed. The first EF-S 18-135mm IS STM also was faulty.

This likely affects many companies ant it is imho caused by the demand for quick release cycles (which limit long term testing possibilities) and the ultra-high-tech components which aren't as robust any more. Today bying a camera + lens kit is like gambling - chances are high one of them is faulty in some aspect.

All right, I will tell you why we Nikon faithful get so freakin' annoyed with Nikon -- because it's run by engineers, not by business professionals. Good design, bad follow-through. Case in point: I got the recent D750 technical advisory email from Nikon on Feb. 29, and I sent my D750 to the Nikon Melville (NY) repair facility on March 1. On March 7, I got a camera-received acknowledgement from Nikon, and soon after that the repair-information function on the Nikon website reported that my camera was in the shop on a "Parts - Hold" status.

So are you getting this? NIKON SENT OUT A SERVICE ADVISORY TO THOUSANDS OF D750 OWNERS WITHOUT HAVING ENOUGH PARTS TO DEAL WITH EVEN THE CAMERAS THAT WERE SENT IN TO THEM THE VERY NEXT DAY AFTER THE ADVISORY WAS ISSUED.

So who knows when I'll see my D750 again. To ease my feelings of desolation and deprivation, I went out and immediately bought a D810. So now you see, I hope, how we Nikon thralls suffer under the yoke of Nippon Kōgaku.

I received the advisory notice, then requested a service check. Now I'm waiting for them to send me a return package to send my camera back. They said they're staggering it (I guess they can't cope with them all at once). It's been about a week, no idea how long it will take. Oh I'm based in the UK.

I checked my D750 serial number and Nikon says that I could have shading in a portion of images. But I do not see any shading. I made more than 8000 photos so far. Should I go through all that hassle of packaging, mailing and waiting for the repair? Or should I follow a proverb "Do not fix what is not broken"?

Please where do you stay? If you repair cameras can you help me fix my Nikone D7100. I Have been looking for someone to help repair it for me. First of all it had a dust on the sensor and I think it developed another issue on transit in search of a fixer. My email is sanctoks@yahoo.com. Please send me your phone number lets talk.

I bought my D750 in November as well. I have had ZERO issues with the camera in regards to the flare or shutter issues related to the Nikon servicing announcements. I am no fanboy of any brand. I just happen to be shooting Nikon now. And I reach for my D750 over my D810 - 9 times out of 10.

The D750 will go down as a legendary workhorse camera - Just like the Canon Mark III, which WAS arguably the undisputed champion of workhorse cameras.

I don't understand why people are so quick to criticize this excellent Nikon product for minor issues that Nikon will quickly and freely repair. Some people sure do love to criticize without basis: Haters gonna Hate.

Nikon certainly has had some bad luck. But for this issue, how many cameras are actually effected? I bought mine in November 2014. It has a low serial number, and according to the SN tool, it is not effected.

Mine does report the SN being one that is effected by the shadow issue, but I've never seen that problem in any of my photos, so didn't bother sending it in.

Personally, I'm not giving up on Nikon. For all their problems, Nikon does eventually recognize and address the issue. It's not a big deal to send in a camera for repair. I did so with my D800 for focus issues.

Have bought Nikon SLR since the early 1960s. Started Digital with D90 in the mid 2000s then D600, D5100, D800, and recently D5300 AND was considering getting D750 to complement my D800. Have four prime and and five zoom lenses.

BUT . . . I'm getting tired of the problems that seem to have started with the D600. I guess I'll stop buying anymore Nikon bodies.

I feel the same, Nikon seems to be the GM in the photo industry, one recall after another. This is already the second one on the D750! They seem to take quality control and design validation too light to pump out new models faster then the competition. I use Nikon since 1970, now it is time to switch to Canon! Have 3 D600 and one D750 for sale with a number of Nikon lenses.

@marma - I used to repair film cameras. Except to accidental drops or "forced trauma" I have never had to repair Nikon. It was always built to last. Most of the cameras I repaired were Canons. For that reason, I stayed with Nikon. But then, all Nikon cameras, lenses, flash were designed and manufactured in Japan. Moreover, Nikon made the components that were used in their cameras.

If your D600 and D750 has no problem, why waste your investment on the cameras and lenses that works very well for you?

Perhaps this "globalization" that forced Nikon to manufacture outside Japan is the problem. It appears Nikon did away with Systems Engineering and Systems Integration resulting in lack of coordination and very poor communications between component design engineering and manufacturing.

Late to the party - sorry - this is the second (known/ admitted to) fault / issue with the D750 - I know this is old news but Nikon has a rep now for duff cameras which given their history is shameful. The best bits are their sensors (when fitted correctly) and their made by SONY….

I have to smile when I read some of the ill-judged comments by people who wonder why anyone would complain when a company like Nikon are good enough to fix a serious design or production problem with one of their overpriced products.

This whole discussion concerns very poor quality control and putting the product into the marketplace much too quickly. It doesn't matter how complicated the equipment is, you expect certain standards with modern technology.

Imagine being out on an important photographic job and you can see a great news picture, when your almost new camera fails due to some stupid manufacturing defect? I'm sure many of the people defending the camera companies on this thread would rightfully go ape s**t if it happened to them.

Common sense seems to suggest you should always wait a couple of years before buying a new camera or lens to avoid these kind of issues.

For goodness sake HR, I would have expected slightly more adult comments from someone like you. Most of the camera manufacturers including Canon are guilty of exactly the same practices as Nikon and I've already made this point earlier. BTW, I would suggest that as an ex-newspaper photographer and photojournalist with years of experience, I have probably used many more film cameras than you have, but who actually cares?

B from P, my D600 must have been the only one to develop hot pixels rather than smear oil and debris on the lp filter. Made me dump it within a couple of months as got tired of mapping them out. This was just before the shtf.

"earlier"? Sorry I don't seek out and review every one of your comments, before pointing to the obvious problem with what you posted.

I'm still not sure that you've used a film camera, given that you clearly think film cameras+film didn't/doesn't fail. They had film problems, electronic problems, mechanical problems, film development problems, and on and on.

Yeah sure a Nikon F is much simpler than a Nikon D750, but ultimately the D750, provided a battery, is a much more capable camera as long as you're not shooting outdoors in Antarctica.

To be honest, I'm not too bothered if you take any notice of what I've said or not, but I will mention that many years of using various pro quality film cameras never gave me any problems. Electronic flash has been another issue.

I have had two Nikon film cameras that have been very badly damaged in use (not my fault) but kept working. Reliability was never an issue. However, the number of good quality electronic cameras I've had problems with during the last 10 years is considerable. This really isn't good enough, but you seem willing to accept the situation. Not me!

HR, I can't quite see the point you are making. It's generally a matter of quality control, making products at the lowest possible price and putting them on the market much too soon, because you're afraid that a rival will take the lead.

Digital imaging is obviously a relatively new thing, but so what? That's no excuse for badly made products. Car manufacturers are well known for putting vehicles on the road too quickly and some (if not all) major companies build-in the cost of expected failures, recalls, claims etc, on every new product. Do you really consider this acceptable? It's a shabby way of treating the customer.

Digital imaging is newish, and still really complex. So expect some failures. Cars as mass market items have been around for 100 years, and still there are odd problems with new ones, even in the mass market, and even by better manufactures like Honda and Toyota--websearch 2006 Civic engine block here.

I consider a single minor shutter issue, limited to a small run of D750 bodies, to be insignificant, especially since Nikon is fixing it.

The "flare issue" doesn't exist, since if it existed then basically every AF SLR will have some variation of it.

Another quality control issue with a Nikon SLR. This must be hugely damaging. the D600 problem was bad enough, not so much the oil spots themselves but the way it depressed the value of my camera which was so quickly superseded by the D610. Although my own camera was ok their sloppy quality control has cost me a lot of money.

I do wish they'd get it right, I'm very reluctant to upgrade for a new Nikon now. I'll keep what I've got and keep my money. In fact I wish I'd just kept my D700, made in Japan and rock solid.

OK - cards on table - my main cameras are Canon - but I also use a wide range of other cameras including my lovely Nikkormat FT2 - so I am NOT just a Canon fan boy. Its shameful how todays Nikon company has let standards slip - the D700 is a lovely camera which I greatly enjoyed a while back. Stick with it but prepare to go mirrorless is my advice - a nice new FF Sony with Zeiss AF glass ? Yes please….

Sony has its problems too. For example, and this doesn't apply to cameras, I no longer buy low end Sony gear, say like a new DVD player. They always break after a few months of light use--Panasonic and Samsung are much better bets for things like basic DVD players.

As for Sony cameras, they have weaknesses, perhaps fewer hardware faults, but that's hard to tell given that Sony doesn't sell as many mirrorless bodies as Nikon and/or Canon sell DSLRs.

I guess from pro-video, and setting up giant sensor factories, Sony has a bit more experience getting all the hardware to work together correctly.

I guess nikon is walking the line between lower quality and recalls. If they choose right, they make more money. Seems like they have been choosing wrong. I would not mind paying a bit more for quality...but this seems not to be the case now days. Faster, better, cheaper does not work in the long run.

Disastrous tech didn't hurt Microsoft in the 1990s, or in the 1980s. And computers weren't new in the 1990s. So the excuse that it was a new market doesn't work.

(Unlike, Apple, HP, CPM, and IBM, Microsoft was willing to try to work with other software and hardware suppliers, and hired people interested in coding, not simply stupid engineering school grads. And still no one could fix the original MS-DOS or Windows through ME.)

Remind me how Microsoft's stock did between say 1990 and 2002?

How long have digital cameras been the serious replacement for 35mm film cameras again? Answer: 11 or 12 years.

In 1970 Toyota cars were mostly built like crap. And cars had regularly been in use for 55 years.

The point about Microsoft was not at all apples to oranges. Mike FL goes on about market share as if that indicates goods durability and is wrong here.

Like Microsoft and personal use computers generally in the 1990s, digital cameras are still incredibly new, even if some are made by older "camera makers".

Nikon isn't doing the equivalent of Toyota's undermining itself, which was never akin to the problems Mercedes and BMW caused for themselves. Nikon is working with incredibly new tech and like most of the other manufactures doing a good job of making cameras.

Firstly, Toyota's been making vehicles since the mid-30s and they weren't built like crap in the 70s, they were built as economy cars which is why they did so well against the gas-guzzling American behemoths of the era. You may not be old enough to remember the gas crisis, but I am. My uncle had a diesel Cadillac, lol!

Secondly, the Microsoft comparison was a bit of a red herring... (and yes, I am a "stupid engineering school grad") But digital cameras are not incredibly new other than they have a sensor rather than film. And this too, will likely change in as many years that film was the standard. What was impossible with sensors 12 minutes ago is now leading edge with data streaming off back-illuminated FF sensors 3.5 times faster than previously thought possible.

The point being, at no time in the foreseeable future will anyone be able to look at photographic technology and say, "Oh nothing's really changed in 20 years".

Toyota is more known as a loom company, and really only became a car maker in the early 1950s.

Digital cameras are newish, not incredibly new. And are not simply based on the addition of a CCD to a basic SLR design, only someone who knows nothing about cameras would say that. It's bad engineer think. Smart engineers don't say things like that.

The past and photos, much less changed in cameras and film between 1970 and 1990 than between 2000 and 2010.

"Toyota is more known as a loom company..."You keep thinking that. And Mitsubishi is better known as the owner of Nikon. <detect sarcasm here>

"And are not simply based on the addition of a CCD to a basic SLR design..." Um, yes... actually that's how they started around 1987-90. Why you would want to dispute this (and carry on this silly argument) is beyond me. Granted digital has come a long way, but if the CCDs had not seen the development they have, would not film cameras have seen the same?

Hell man, most still have shutters and optical SLR viewfinders.

You were right about one thing... a smart engineer wouldn't get embroiled in an argument with a brick.

Smart engineers don't claim that Microsoft was the only game in the history of personal computers. You basically did above.

The fact remains that Toyota started out as a loom company and was selected to make cars by the Japanese government after the war.

There are many companies called Mitsubishi, the auto company was controlled by Chrysler for years. That some Mitsubishi company may have owned Nikon sure, but who cares, Nikon is a camera company and started out that way. Unlike Toyota it didn't come to cars later.

DSLRs won't work without significant computer power in the body. Whereas many SLRs will. No, SLRS would not have the computational power of DSLRs if CCDs hadn't been developed.

The more you post the more you make my point about uninquisitive engineers--the ones who oft run businesses into the ground with financial engineering.

Microsoft isn't the biggest name in office/home computing. It must be those Linus Torvalds followers.

And yes, Toyota didn't start out making cars. I bet no other car company could claim that. <do your homework, mate>

Mitsubishi owns NIkon. Daimler owns Chrysler. Whatever.

Name one mainstream SLR that has come out in the last 5 years that doesn't have a computer chip in it. Just one.

Thomas Edison is one of the most notable American engineers and businessman. Henry Ford, Jimmy Carter, Herbert Hoover, et al. You seem to have a very dim view of engineers... I have no idea why, but one must have done you seriously wrong. I apologise for all those of my ilk.

What a disappointment this forum is becoming.So Potography is now about the brand? I have a Nikon D750 and I am lucky enough not to have any issue or be part of the recalls. That doesn't mean I am happy about low QC, in whatever brand. It also doesn't mean that I get happy if Canon DSLRs have problems.

I also own a Nikon D5200 & a Pentax Q-s1, I also love them. Had a few Olympus back in the day of small megapixels count

So far my cameras are my tools. I still like them very much for what they do for me, they freeze a point in time to stimulate my memories, my feelings.

I usually don't comment here, just read and get infomed, educated sometimes. But again, this has become a playground for little spoiled kids. This goes beyond pros or amateurs. It's a shame that the majority of you call yourselfs photographers when you are only fanboys, behaving like football fans.

It is pretty simple: people make a fuss because the D800, D600 and D750 had multiple issues that could be addressed with a stricter quality control, it isnt funny to pay top dollars for gear with factory defects, period.

And the same applies for any other camera brand that gets defective products to the market (Be it Canon, Pentax, Sony, Fuji, Olympus, Panasonic).

I dont see any angst at all. What I see are Canon fanboys like yourself pretending your brand is exempt from issues and projecting to others. Canon fanboys are very good at this....as are you. Apparently mirrors falling of your camera, spots on sensors, allergic reactions to grips, AF recalls, etc, etc, are soon forgotten on your own brand....leaving you the empty need to come and gloat to other camera users to make yourself feel better. Rather transparent....and you have a name for yourself here doing this with users, the mods, and the admins already.

I'm not seeing angst either. A bit of denial, but not as much denial as in the past. I think most of those Nikon users have come to grips with reality and moved on to something they can have more trust in.

But some companies have ongoing issues with a product line/range and have a persistent recent history of denying fault.Other companies not so much. Nikon have a pattern going here. It creates an impression on the end user and some people have a shorter tolerance for it than others.

Nikon has discovered an issue and has proactively issued a service recall. Excellent and responsible customer service. Can't understand why everyone is making such a fuss. Auto manufacturers do this all the time and it works well. Nikon makes excellent Dslr's, and has for the past 15 years. Nikon's first SLR, the F1 dates from 1959 and changed the world, I have one and it still works perfectly including the meter. My original nikkor AI lenses still also work perfectly on my D300, D700 and D800E all of which have never had any issues. What a great company and what great products.

It is pretty simple: people make a fuss because the D800, D600 and D750 had multiple issues that could be addressed with a stricter quality control, it isnt funny to pay top dollars for gear with factory defects, period.

I hope you dont buy condoms with the same mentality you buy cars and DSLRs :)

Not only Nikon now Pentax too!Now giving an advisory has been a running fashion!QC down and Customers should now rethink before buying to avoid unwanted issues related with Service!You bought a New car and very Next day Service!!!!

"My original nikkor AI lenses still also work perfectly on my D300, D700.." Noticed that I did not include D800E..that's because the quality of Nikon DSLR bodies started to go down hill ever since the release of D700. The D800s have issues with the LCD screen as well as color rendition issues. I had to pay Nikon $32 to adjust the LCD; it had green tint to it. With pose processing, one could get rid of the subtle green tint on the photos...I sold my D800 and got the D810. Then, the oil spots with the D600; I had to send it in twice and my D600 still have spots showing up; not as bad as before; maybe if I send it back for the 3rd time. I just bought the D750 three weeks ago, and now another recall...good thing my serial # didn't show up on the recall list. Did I forget to mention about the 300mm f4 PF VR issue? I shot Nikon equipment all my life starting with Fe2, FM, FM3A, F3hp, F4s, F5 all the way to the D810 (not a Canon fanboy)...but I say screw you Nikon!!!!

Eh? Your LCD had a fixable green tint, that also showed up in the images? Why did you buy a D600 if you had a D800? And now you have a D750 without a problem and a D810? I thought you used a Fuji anyway?

@AshMills - First, the D800 green tint issue is well-known (do some research on the topic and you'll see). Nikon's first explanation was that there's nothing wrong with it (BS) - D810 don't have this issue. I got the D600 because it's lighter and the IQ is almost identical to that of the D800 at the time. Yes, I do shoot with Fuji X-series; it a fantastic system but the EVF isn't good for outdoors if you're wearing sunshades/transition lenses. I did shoot Fuji for about a year, but the EVF issue and the color renditions are still behind Nikon. Yes, I do own the D600, D750 & D810 as I'm responding to your questions. I'm fortunate that I could afford owning multiple camera bodies...in fact, I was eying the Canon 5Dsr if it wasn't for the lower DR performance....I'm currently waiting for the Sony A7rii review to come out, and if it does what it claims, I would get that too.

@ AshMills - I'm glad you can look at everything from the bright side. I was very happy with my D700 & D300 in terms of features, build quality and IQ in both jpeg and RAW. However, all that changed when I switched over to the D800...remember, you paid about three grants for the next gen DSLR and you couldn't even get decent jpeg out of it. Some $300 point & shoot camera probably have better jpeg color rendition....I do shoot both RAW and jpeg; this is unacceptable. I had to shoot in jpeg when I was visiting Japan because I didn't bring enough memory cards; all the images have the same sh_t! This color issue affected not only D800, but D600, D4 and perhaps even D610. This is the main reason I upgraded to the D810 and D750.

Yeah cameras with a portion of the viewfinder blurred because of pentaprism misplacement or with a green tint on the LCD monitor D800, or cameras with poorly placed af modules which can lead to focus shifts or flare and defective shutters D750, or inner mechanims that throw oil to the sensor D600.

Mike FL, your comparison is pointless and facile. Nikon is making a complicated computerized camera not a safety device. In any event, there are plenty of examples of air bags failing and other health and safety failings which are serious. Minor problems with a camera are not that serious. You should need to learn some relativity.

" your comparison is pointless and facile. Nikon is making a complicated computerized camera not a safety device. "

QC is measured by how many failures per 100 final products, whether they are air bags or cameras. What is your tolerance for failure? To save cost, Nikon has relaxed/speeded up its QC process (= fewer cameras/parts are rejected). This is very short-sighted because they can get caught. Is this a Nikon issue, apparently not, but is it acceptable? If we as a group tell Nikon that it is OK to lower the QC and we will still love you 100%, it will get worse. I have stayed with Nikon because of its old reputation of building reliable and thoughtful products, despite being slow in adapting new technology. The current trend from Nikon has made me rethink this.

Well the only real advantage of 14 bit raw would be the highlight area (brightest area) to retain more detail so thats not much advantage really.

But having 14 bit would improve the SNR though.

It is all entirely up to Sony who design software to run the image processing.

Fujifilm photolab always have lower bit and crush detail I have had that problem. But in newer Photo lab it had improved somehow though.

AGFA never was and retain more detail in output print.

Every company are different anyway.

Don't forget every software are copyright meaning you cannot ever copy from another company without special permission with cost to pay for. Software is never royalty free.

How can my camera cope with 14 bit RAW 24MP when I try to do high speed shooting? I think it won't cope very well. Too much bandwidth it is taking. Canon has always use 12 bit for years I remember and haven't forgot.

Who gives a toss what Sony or Canon do? I don't understand why photographers feel the need to be so partisan. Nikon has a problem and they say they will fix it. Fine. The fact Sony has a completely different issue is irrelevant. Just be happy with your camera.

ttran88, after Nikon fixes this bug, D750 owners will be back at the forefront of photography, but your overpriced and intentionally crippled consumer good will still be fit only for use as a totem to be waved around during your tribal dance of the fanboys.

Actually Mike, Nikon gets MORE out of those self-same Sony sensors than Sony does, in large part BECAUSE they produce a lossless 14-bit NEF instead of that bizarre lossy 11+7 bit ARW. Maybe you actually like posterization in high contrast transition areas of your photos, but I'm guessing you're probably the only one.

Deliverator = How About Raw more like it. How about get a life then instead!? I have not yet to see one posterization in the high contrast in either Nex 7 and A7. You will only see in extreme one like star trail at night. Other than that I don't see problem. Canon 5D MKII also suffered same problem in star trail that goes on the same boat as Sony!

Now, I know what you're going to do next: argue that it is rare. Well, so was the D750 flare issue, but that didn't stop you from bleating your horn about Nikon quality control.

The fact is, this problem is EASILY solved with new firmware, if only Sony would do it. Why they refuse to while putting out otherwise very high performance instruments is beyond me. Then again, so is Nikon not producing a D400 and Canon sticking with off-chip ADC.

http://www.dpreview.com/forums/post/52809694 < He was busted for using screenshot. He was supposed to supply full JPEG image or RAW to demonstrate it. Sorry this is dismissed. Supplying screenshot gives you a crushed version of JPEG from screenshot program so it is not a true image at all.

The rawdigger I already read, that is part of star trail is that it has high contrast between black and the white highlight, they attempt to edit at extreme to show the symptom of it. Without edit to extreme it looks perfectly fine with no posterization being shown up. Lots of people unfortunately misunderstand the article from rawdigger. Pay attention to the normal picture and the extreme edit would give you idea.

It is not easily solved. They are being test as they never had 14 bit raw before in mirrorless camera series. So testing is very important due to the BionX image engine process image to raw or JPEG at user option. 5D Mark II suffered posterization same for A7. Nothing difference.

This is really pretty disgraceful - again!. There was a time when companies like Canon and Nikon would release products that were thoroughly tested and evaluated. Major faults were rare. Now they are putting equipment in the market place ASAP and then falling back on everything from software updates to recalls.

Yup Nicolaiecostel mirror did failed in my dad's old 5D MKII! It had been fixed though. The 1V mirror rubber was wrecked and had to be fixed as well. None of it will be perfect honestly. I am not bashing Nikon at all. Nikon isn't only company who has issue problem.

I think VENTURE-STAR is referring to the "old days" when Nikon and Canon made camera's that could also be used as a hammer. Not the new digital stuff. But the problem is that vendors now have to release new camera's almost every year, since a lot of buyers think their camera is crap if it doesn't have the latest technology. When camera's where thoroughly tested the life cycle of a camera was at least 5 years, but most of the time much more.

@zorgon, sounds like you are working for Canon. Stop being so gullible! Every company are no difference at all in quality so there will be some problems. Trying to protect your Canon won't help at all. Have some respect on public people please. They are allow to have opinion whatever they like including me. You don't stop us making opinion. You are not a Channel op with channel bot to kick/ban people or tell people what to do. So bugger off!

?! - Seriously....since when does a post challenging you to read more carefully and outlining how the original post was condemning how many companies ("they") are rushing products to market result in you throwing out accusations of bias and censorship and other nonsensical claims... I guess you're free to do so, but I am free to tell you that if you need help keeping your tin foil hat on...I'll lend you my staple gun.

Ever heard of a 85k $ (bought new) premium brand car that has more service time than time spent on the road? No? Never? Let me detail: first the gearbox, then the turbine, then something related to the fuel injection, then something on the steering, then... No kidding. Come on, issues like this are more frequent than you know. 750 is, (because my friends say so), a very good DSLR.

Is this somewhere in my statement? I don't think so. You should not bow your head. You should not accept defective products. You should, however, IMHO, to accept the fact that failure is part of the game. Nikon's reputation is suffering because of such incident, no worries. But hey...nothing is perfect. Just perfectible. YOUR camera has that defect? OK, replace it and carry on. After that, if you are not satisfied still, and if you will want to stick with Nikon in the future, it is YOUR decision. It's like saying "A*** is a bad brand because I had the worst car in the world"... No! Should the second car had the same issues, then...

I think Vanitas is pointing out that we as consumers are allowing companies to put out defective products...as electronic products are being increasingly marketed as perishable products with short shelf lives resulting in products being rushed to market...each subsequent evolution packaged with the corresponding marketing claims of being the latest and greatest that you need...while at the same time hobbled by some technological omissions that may draw you into buying later editions... You are right as we can change brands but what then? Everyone is doing the same thing. Why can't companies design a modular camera with plug and play components..that are backwards compatible (within reason)...want a newer sensor, swap it out...the latest af module...a weatherproof body option... Don't tell me it can't be done. It can be but there's no money in it.

Mike In Taiwan:Bravo! well said sir, we shouldn't be allowing companies to put defective products out, if they want our money they should release it in tip-top condition! (be it canon, nikon, pentax, sony, etc)

Now the idea of the modular camera system (a la hasselblad 503c) could lead to better things and also it would help the planet too, our electronics (including cameras) are polluting the planet (we are producing use and throw gear specially in the low end market)

As it is now high resolution sensors will need to be used in mirrorless cameras (and Since Olympus and Sony have developed excellent AF system on sensor) could be mated with a modular ILC design.

@ Vanitas Photo & Mike in Tawain - I agree with both of you. As consumers, we should hold manufacturers accountable. Cameras from the film era were more reliable than today's $3000 + cameras. Take the Nikon F3hp or F2 for examples, they are still running today for those who still shoot film (they were made in the 70's & 80's)...Camera manufacturers got away with many things because we have many brand name worshippers who would defend the name brand without any rationale. Anytime anyone criticizes the shortcoming of any Canikon products or other brands for that matter, there's will tons of fanboys come to their defense. Camera manufacturers love fanboys because they know fanboys will buy from them no matter what. I can't believe people would turn name brand products into a religion....

@ Vanitas Photo: Good point about the pollution that is just accelerating with this digital technology age craze... Unfortunately, most discarded electronics are shipped off to poor countries for "processing" so out of sight; out of mind. Also, I did lump all electronics together but you are correct in that low end market electronics are the ones predominately designed and marketed as perishable...When will it end? I think mirrorless cameras shows how electronics have become more efficient and compact making the idea of a somewhat larger modular camera feasible...I'd like to use the analogy of the desktop computer which many of us would build and upgrade... I would love to be able to build a camera in such a manner...

@Joed700 I have never really thought about the fanboy phenomena as religion...but it would be consistent with the nature of brands in our consumer culture. Rather disturbing in so many ways.... Funny how my take on a modular camera has branched out to look more critically at manufacturers in a world which pushes brands and consumption... There is certainly a lot of fallout in terms of social and environmental effects among others? Since when do the brands we purchase become such an overwhelming part of our identity that it effectively diminishes our ability to stand apart from the product? Cult? Religion? It's one the things I see in our world that makes me wonder where humanity is heading...

I wish Sony would Recal their A7R's for defective shutters that vibrate.... Of wait, they just release a new model every year to fix issues here and there just like Nikon. Feel sorry for their resale values... They must share each other's QA team to save money

I didn't send my camera for repair in the first recall because the shading wasn't an issue for me. But I sent for this recall because it's the shutter problem. Nikon said the shutter may cause some shading but I think it's more than that. The shutter is an important component, so better get it fixed.

While not ideal, at least Nikon is taking a proactive stance on this repair. Nobody even knows about the problem, they figured it out themselves and are dealing with it as best they can. I think this is a good response by the company, better even than the response to the flair issue. I have to check to see if my cameras are impacted...

Nikon know that this problem affect their profit, yes, they knew that and the new warning, before none of us know about that, looks (I really hope) that they would like to correct the big mistake with nikon D600 and is a signal that they would like to step forward in quality control. This reparations cost money for affected user of course but cost money for Nikon either

My camera is affected with both the flair and shutter problems according to Nikon. I have not seen any of these. I did send it for repair in the first place and got it back after two weeks. Now when they ask me to send it back again, i got really angry. What about QC? Is this what to expect fr.o.m. 2000 dollar camera?The problem is that this is a fantastic imaging tool, and I have not seen the problems. But at every service there is a risk for implementing new potential problems.In my opinion Nikon ought to replace the affected cameras to keep the brand where it should be. Of course to expensive for Nikon.

I have given myself a second thought and despite the above, I appreciate Nikons service advisory, as it came prior to discussions on the web. In my opinion this is a sign for that Nikon really tries to get control over the QC process. I hope they will be successful as their cameras are top class when whitout flaws.

The tit-for-tat nonsense ("brand X has the same problem") is not relevant, but realistically, if you're going to buy a complex digital camera, chances are pretty good that somebody will find some situation where something can go wrong.

These are not failures of quality control but failures to magically predict a set of circumstances. What is knowable in advance, and people pay little attention to, is how the manufacturer deals with the problem. If your $3000 camera is malfunctioning and the manufacturer says "what problem?" all the dynamic range in the world is no use.

It seems Nikon has learned the hard way, but they've learned. The D600 was probably a blessing in disguise for all concerned.

Without haven't forgiven then, flare was a manufacturing problem that has been detecte by QC but shutter problem would be a third party manufacturer problem. This service advisory looks an improve of QC in nikon

If you look for sony's last years history you can see that companies such as Samsung, from South Corea doing better than Sony but I can't read many comments regarding Samsung cameras. Flare issue because badly QC is unacceotable for Nikon D750 but a problema with a few shutter from third party manufactures could happen

There is much excitement amongst photo enthusiasts following rumours that Nikon's forthcoming release will be the much-anticipated 'working' full-frame model. Reputedly in development for years, an industry insider revealed that its release has been delayed due to 'sub-optimal market conditions,' but that, 'we feel the market is now receptive to the idea of an issue-free camera'. Launch is slated for November.

That was a joke BTW. We sad photo geeks have to get our kicks somewhere. What I actually think is: these cameras are exceedingly complex things which we can expect to have issues with from time to time, or pay higher prices for more rigorous testing. Nikon and most of the other manufacturers seem to be dealing with such problems in a decent and responsible fashion.

Here we go again. QC issues with Nikons, together with a reduction in sales and that announcement that they won't be going mirrorless (the 1 series doesn't count) Nikon seems to be becoming the dinosaur of the industry.

I live in an european city known for its tourism and each year I see more tourists with mirrorless cameras than with DSLRs, and each year you see more and more mirrorless in tourist hands.

Most of the income and profits of their camera division for Canon, Nikon, Sony, Olympus, Pentax, etc. comes from the low end cameras (Entry level DSLRs and Mirrorless)

Canon and Nikon sooner or later will have to accept the shift in the market trend or they will start to see holes in their income, slowly but in a steady way Olympus, Fuji and Sony are eating that income from Nikon and Canon.

If 2/3 of their revenue comes from their cameras then they will need to start seeking ways to sustain that income in the medium term (most being made from entry level cameras) or they are betting everything on a single horse which starts to look aged.

I remember Pictorialist (aka Euro Photo Centre) down Cowley way in West London. It was Warehouse-sized and stocked lots of everything. The prices were reasonable too and there were lots of special offers. There hasn't been anything like it since it closed (I think it was family run and they called it quits). Probably saved me a fortune with it going though...

This is contagious if your camera was ever near a D750 (in the assambly line, the store, your house, etc.) must likely they have breath the same air and both now are shutter disfunctional (DS for short)...

If you value your camera don't get your D7200 near a D750 or it will develop the same symptoms...

Because camera brands today seem to think they can pass defective products to costumers and they won't notice, or they just simply don't care anymore and don't want to beta test their gear extensively before launching it to the market.

It Isn't just Nikon it is pretty much every brand (Panasonic's serial numbers rubbing off from cameras, D800 viewfinder and monitor issues, D600 oil on the sensors, D750 af misplacement and now shutter issues, Canon's 760D, 750D weird spots, etc.)

SB900 was replaced with SB910 (Flash became too hot)D600 was replaced with D610 (Oil Spil, due to shutter)D800 was replaced with D810 (Lef focus point problem and monitor WB issues)D810 not yet replaced, but can have 'bright spot issues'.D750 not yet replaced, but might be soon (Shutter issue)

Most models were followed up soon after a service notice went out. Others were released a little later, but all have been upgraded. due to some kind of problems with their internal hardware.

Amazon did NOT pull the sales because of the minor "flare" issue. Nikon stop shipping bodies until it was fixed; way to mis-represent there.

In case you don't know, which clearly you don't, almost every full framed DSLR has the flare issue, except the D4S/Df, and Canon's 1DX is by far the worst offender.

The D810 is a much better high ISO camera than the D800, which suffers from serious colour diminution above about ISO 200.

My educated guess is that the D750 will not be replaced for 2 years from today, summer 2015. Canon has not offered any serious competition yet, though perhaps the A7RII will make Nikon think--the A7II sure wasn't much to think about, except for video.

18 months from now, the D750 will still be one of the best stills DSLRs available.

Why do you assume I "plus" myself? You're wrong. And I know, from how you assumed, that it makes you feel comfortable to guess that.

The link you claim backs you up is gossipy (conspiracy) crap, it's not somehow quoting official Amazon policy. It is a good example of why I challenged your claim that Amazon did X.

Now Amazon, and other major retailers, may very well have been asked by Nikon not to sell the bodies on hand, so Nikon could fix them. But it wasn't only Amazon. Here your link is WRONG, since B+H also didn't have the camera at the same time.

Again: In case you don't know, which clearly you don't, almost every full framed DSLR has the flare issue, except the D4S/Df, and Canon's 1DX is by far the worst offender.

Feel free to disagree with me, but next time if you want to share said disagreement post evidence for your claim.

The reverse is true, the D750 is such an extraordinary camera, that Nikon may very well want to keep the name.

And if a potential purchaser can't figure out that both "problems" are minor, the flare is an outlier experience that most other FF DSLRs have, and the shutter being only a short series of the bodies, that potential purchaser isn't real interested in the camera.

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