Shipping, Payments + Taxes

Accarda

If you're based in the US and need to update your payment method, please contact Shopgate support.

Accept invoice and installment plans in Switzerland and Liechtenstein with Accarda.

*IMPORTANT: Accarda requires a minimum order of 10 CHF to activate the invoice payment method in the apps and mobile website as well as a minimum order of 80 CHF to activate the installment payment method.

In this article, you will find everything you need to set up invoice payment via Accarda for your mobile website and apps.

Getting started

Registering an Accarda Merchant Account

If you don't already have a Merchant Account at Accarda, please register for one here. You can also send an email to Accarda Merchant Support at kaufaufrechnung@accarda.com.

After your Merchant Account is set up, Accarda will email you all the necessary information including your Merchant ID/Webshop ID, Username and Password that you'll need to integrate Accarda at Shopgate.

Collecting necessary information

Please prepare the following information before you set up Accarda as a payment method at Shopgate.

That's it! Accarda is now successfully set up as your invoice payment service.

Adding an extra field for "Birthday"

Accarda requires all customers to enter their birthday when using this payment. To collect this information, we are providing two options here. Please pick an option that works best for your shop, and ask your Shopgate support expert to add an extra field for entering customer's birthday with the following settings:

Option 1: Adding a birthday field at checkout

This option will show a field at checkout for your customers to enter the birthday. Only those who use Accarda are required to enter their birthday. Anyone else can choose whether they want to enter this info or not.

Please ask your Shopgate support expert to add an extra field for entering customer's birthday with the following settings:

Option 2: Adding a mandatory birthday field to the registration form

This will require ALL of your customers to enter a birthday at registration.

Please ask your Shopgate support expert to check the option "Show mandatory birthday field," but no extra field needs to be added.

Finding the required information

Merchant ID / Webshop ID

You should receive this ID in an email after your registration at Accarda.

Username & Password

Your username and password for logging into your web service interface (API). You should have received them in an email after your registration at Accarda.

Please do NOT enter the username and password you use at Accarda login.

Submission Handling

Choose between "Authorize only" and "Do submission immediately after authorization."

By default, this option should be set to "Authorization only."

If you want to "submit immediately after authorization," please confirm with Accarda first.

Invoice

Choose one of the following types to send invoices to customers.

Email invoice only

Physical invoice only

Email & physical invoice

This is entirely your choice. If "physical invoice" is selected, you are responsible for any additional costs incurred. You can charge a physical invoice fee.

Physical Invoice Fee (optional)

If you would like to charge an additional fee for sending out physical invoices, you can do so by enabling "Additional charges" and entering an amount. (Where do I find Additional Settings?)

Frequently Asked Questions

Why do some customers see an error when paying with Accarda?

The Accarda payments can only be activated when the order exceeds a certain value.

For invoice payments, the minimum order requirement is 10 CHF.

For installment payments, the minimum order requirement is 80 CHF.

Was this article helpful?

This help article was easy to read.This help article helped me resolve my issue.Shopgate is easy to use.Other (please specify in the text box below).

This help article doesn’t make sense.It was hard to find what I was looking for.This help article didn’t answer my question at all.I wish there was a video that showed me how to do this.I now have to contact Support to resolve my issue.Other (please specify in the text box below).