The Carl R. Darnall Army Medical Center, it's variety of clinics and three community based medical homes support more than 42,000 active duty personnel and more than 145,000 family members and retirees within a 40-mile radius. On an average day, the staff at Darnall deliver eight new babies, handle 4,258 out patient visits, 19 surgeries, 28 admissions, 226 Emergency Room visits and fill 4,160 prescriptions.

Access To Care

Scheduling Medical Appointments

To schedule a medical appointment within the Carl R. Darnall Army Medical Center system of health, please call the Appointment Line at 254-288-8888 or toll free 800-305-6421 between the hours of 7 a.m. – 4 p.m., Monday through Friday (closed on Federal Holidays).

Did you know that Darnall Health Care System offers a Nurse Advice Line? By calling 1-800-TRICARE (874-2273); Option 1, you can address any medical question 24 hours a day, seven days a week for yourself or a loved one and receive advice on what to do. No question is too small or large. They can provide self care advice, help determine whether you need an appointment or recommend emergency room care. Give them a call at 1-800-TRICARE (874-2273); Option 1 and let them help you with your medical concerns.

You may also schedule appointments online at www.tricareonline.com. Beneficiaries may access TRICARE On Line with a DFAS MyPay PIN, Common Access Card or by creating a Department of Defense Self Service account. Registration is quick and easy!

Access To Care (ATC) Options, Standards and Definitions:

Urgent (Acute) Care (e.g. ear ache, high fever):ATC Standard – 24 hours
Beneficiaries seeking urgent care may schedule an appointment with their Primary Care Manager or Primary Care Manager Team. If appointments are not available, beneficiaries will be seen by an Urgent Care Team Member in the Emergency Department.

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Patient Comments

See what our patients are saying:

CRDAMC – Logistics Division
ICE comment: December 2, 2014
"I wanted to take the time to write a very, very positive feedback for our custodial crew in Bennett Health Care Clinic.
Ms. Aritza Ortiz has gone above and beyond to provide us support since I met her day one working over here. She is always willing
to go above and beyond to meet our needs and even located a larger trash can for my office. She is always friendly. Mr. John Hill
always greets me with a smile when he comes to work. It is very clear that he works very hard to meet all of our needs here at work.
Also, Ms. Nancy who I talk to during the day from time to time is very hard working and friendly to us all. Thank you for your service.
I am grateful to work with such competent and caring professionals."

CRDAMC – Behavioral Health
ICE comment: December 8, 2014
"CPT Rubio is really a great care provider. I can honestly say throughout the years I have been in the Army that I haven't always had a great
experience with a lot of doctors but I can truly say out of every doctor I have seen no matter what it has been for he is at the top of the list
of the best. You can tell he cares and he isn't just a one solution type of doctor and he doesn't blow you off. I think it's great that the Army has
him as a provider especially for behavioral health because I believe it is one of the most important clinics out there. I have had a hard time recently
in the Army and after every time I see him I feel a lot better."

CRDAMC – Army Public Health Nursing
ICE comment: December 9, 2014
"I and my husband always attend this Military Retirement Day. We really enjoyed it and there is lots of good information, that we can get, staff volunteers are very good
and nice people, besides lots of necessary give always. Military Retirement Day."

CRDAMC – Sleep Center
ICE comment: December 9, 2014
"Jessica was an outstanding Nurse who took care of me. Thankfully she followed up with a phone call or I would have missed my appointment due to
being at the wrong location."

CRDAMC – Labor and Delivery
ICE comment: December 9, 2014
"Jermaine in L&D triage was excellent. She took care of me and was timely, helpful and caring when I was in severe pain. Dr Hubbard was also great.
He made sure to take his time explaining everything and was thorough."