Android

wifi calling s8 plus

@Mimo2000 Thanks for letting us know. So we can continue with our investigation, please reply back to our latest email and we'll be happy to assist you further.

@paulkerdot Our team will be happy to help if you're still experiencing this issue. So we can check on the progress of this for you, please let us know the reference number you received in the automated email response (similar to #12345678).

Just a question I've been asking other people on different networks like 02 three etc if they are having problems with wifi calling and all seems to be working.

So is it possible it could be your software that you have installed on the handsets causing the problem? Or is it something wrong on vodafone servers etc. Or if it's effecting some people like myself and others on here do we have defective phone's that need to be exchanged?

@Mimo2000 Thanks for letting us know. So we can continue with our investigation, please reply back to our latest email and we'll be happy to assist you further.

@paulkerdot Our team will be happy to help if you're still experiencing this issue. So we can check on the progress of this for you, please let us know the reference number you received in the automated email response (similar to #12345678).

I dont have any reference, Anyway, its not a fault thats only affecting me, its affecting others too. Please just get the correct team to deal with it. This has been going on way too long,

The issue all of us on here are having when we use wifi calling to make a call the other person can't hear us talk even thou we can hear them just fine.

I've been told it's nougat software but I don't belive it to be that as other people who I've spoken to using Samsung's s8 & s8+ on other networks running nougat are having no trouble what so ever. I know vodafone have implemented a new network secure for the phone's and I'm just wondering if that's causing the problem because it only seems to happened since that's been put on i think.

Hi anyone still having problems with WIFI calling then download latest XEU Firmware United kingdom/Ireland off Sammobile website and flash it through Odin make sure you flash home csc to keep the correct country code otherwise you may end up with a country code that you dont want and its irreversible. Once flashed you may have to do a factory reset, but once you've gone through set up again, go to phone settings and scroll down and WIFI calling will 100% be there. Click on red XEU below to take you to correct firmware download page 👍 enjoy.

No I bought it from third party company but it doesn't matter as the Wi-Fi calling is built into the firmware you flash which reminds me you can only flash XEU Firmware on an unlocked device if it's locked to just Vodafone then you cannot flash it it will brick your device. My phone was carrier branded locked to Vodafone so i paid to get it unlocked and flashed the XEU International unlocked firmware version. I hope this helps you.

I don't think It's quite as simple as just flashing your phone with different firmware.. if you change the CSC code you might not be able to go back as the Vodafone UK firmware which will limit you from using services such as voLTE (calls over 4G). I imagine when it's released to phones other than the Sony it'll be to 'phones purchased from Vodafone only' which will require your CSC to be VOD.

On the S7 if you tried to flash back to Voda you'd end up on VD2 not VOD which affected services and there wasn't an easy way to change it unless you jailbroke your phone and tripped Knox which was an issue all of its own.

I know they're being slow with it but it's better they get it right the second time around and you don't lose access to future services.

If anyone is going to do it they should check over at sammoble and read through the forums.

Well I got my device unlocked and flashed the XEU International unlocked firmware version and as long as you flash the home csc it'll be fine I know because I've done it and my device is fine and WIFI calling is now in my phone settings.

And furthermore my csc code is still VOD so as long as people know what they're doing in regards of flashing firmware through Odin it's fine. I'll attach screenshot of my device software info and you'll see.

Hi mine was pre order and came with no option for Wi-Fi calling. See my post on this thread as to how I fixed this and it works fine now.... ps I've had to factory reset my phone and repeated my fix and it's working again