Now we share some insights into giving feedback. We have all experienced line managers who give poor feedback. They focus on the negative or what they call ‘constructive criticism’. This type of feedback is hard to digest, difficult to accept and generally not actionable.

I seem to be having a lot of conversations about feedback recently. I’ve been struck by how many people work in a feedback vacuum. Despite a growing ‘feedback’ culture, for many, the only real feedback they get is at their annual performance review. For others, particularly leaders in a business, they don’t even get this.

The thing is – we all need feedback. None of us are perfect and we all have things we could be doing better. But if there is no feedback, how do we know? Equally, when we are doing things well, we also need feedback on that too.