Russian Speaking Customer Service

Celebrating recent wins with increased Domestic and International passenger numbers, increased net profit, and lucrative new flights out of Heathrow Airport - my client, a well known International Airline have grown from strength to strength and are looking to expand their operations at their European Headquarters based in Central London.

We are currently looking for Customer Service Agents that can speak Russian. This is a fantastic opportunity to join an international airline in a strong period of growth, and for someone who wants to develop within the aviation industry.

Key responsibilities;

Provide a high level of Customer Care via the telephone, email

Handle reservations and bookings for flights, hotels and rail

Ticketing, issuing, reissuing tickets and refunds

Assist with internal queries from other offices; airports, cargo etc.

Maintain accurate and up to date records on the in-house system (training provided)

Key requirements;

Fluent Russian

Customer Service background

Strong communication skills - verbal & written

Strong IT skills

Able to work to strict targets & deadlines

Key Benefits;

A generous salary

Up to 25 days holiday, plus bank holidays

Staff travel - worldwide

Annual bonus

Excellent development/progression opportunities

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy.Parkside Recruitment is an Equal Opportunities Employer.

Required skills

Customer Service

German

Japanese

Russian

Reservation

Reference: 34619791

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