In our scenario, we choose to restore the deleted Office 365 user account named – Angelina and click on the Restore

When we restore a Soft Deleted Azure Active Directory user account, we need to select one of the options for the “user password.”

We can choose the option of Auto-Generate passwordor define the restored user account password by selecting the option – Let me create the password

In our example, we choose the option – Auto-Generate password

Click on the Restorebutton

We will finish the “restore user procedure,” by click on the button – Send email and close

Phase 2#3 | Verifying that the user account was successfully restored

In case that the restore process successfully completed, the following objects should be restored:

The user account Angelina should appear in the Azure Active Directory admin center, under the section
of Active users.

The mailbox – Angelina, should appear in the Exchange Online admin center, under the section ofrecipients \ resources.

Active Directory admin center – Active users

In the following screenshot, we can see that user “Angelina,” was successfully restored.

In the following screenshot, we can see that user “Angelina,“ was removed from the Windows Azure Active Directory recycle bin.

In the following screenshot, we can see that user “Angelina,” was successfully restored.

In the following screenshot, we can see that the Angelina’s restored user account, include all the “details” of the user account, before he deleted, such as – Group membership and the Office 365 license that assigned to the user account.

Also, of the user details such as office, telephone number and so on was also successfully restored.

In the following screenshot, we can see that – Angelina’s mailbox was “removed” from the Exchange Online recycle bin.

3.2 – Looking at the Soft Deleted mailboxes store using – PowerShell

Also, we would like to view the information about the Exchange Online Soft Deleted mailboxes using PowerShell.

We will use the PowerShell command – Get-Mailbox -SoftDeletedMailbox

In the following screenshot, we can see the Exchange Online recycle bin content before the mailbox restore process and after the restores mailbox process.

We can see that – Angelina’s mailbox was “removed” from the Exchange Online recycle bin.

Note – The ability to view the content of the Exchange Online recycle bin using PowerShell command, is based preliminary step, in which we need to connect Exchange Online using remote PowerShell.
In case that you need instructions how to create a Remote PowerShell session to Exchange Online, you can read the article – Connect to Exchange Online using PowerShell

3.3 – Looking at the active Exchange Online mailbox list

In the following screenshot, we can see that Angelina’s mailbox appears back in the “active” Exchange Online mailbox list.

3.4 – Verify that the mailbox permissions were successfully restored

In this section, we would like to verify the status of the “mailbox permissions” and verify If the permissions successfully recovered

quick reminder, before the Angelina mailbox was deleted, Angelina had Full access permissions on Bob mailbox and vice versa.

We will access Angelina mailbox, and select the Mailbox delegation menu

In the following screenshot, we can see that Bob has Full access permissions on Angelina’s mailbox. The meaning is that the mailbox permissions successfully restored.

The next step is to check the mailbox permissions on Bob Mailbox.

We will access Bob mailbox, and select the Mailbox delegation menu

In the following screenshot, we can see that Angelina has Full access permissions on Bob mailbox. The meaning is – that the mailbox permissions are successfully restored.

3.5 – Verify that the mailbox content successfully restored

The last phase in our “journey” is to verify the most important thing – if the mailbox content successfully restored!

In the following screenshot, we can see the Angelina manage to log in to her “restored Exchange Online mailbox” and that she can see all the mailbox content.