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TV

Facing TV Problems? Ask a TV Technician.

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I have a model code LN32A550P3FXZA. LN32A550P3FXZA. Ser #

Technician's Assistant: What's the brand and model number of your TV? How old is it?

LN32A550P3FXZA

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Ser # ALXM3CLQ403117N ersion SQ01

Technician's Assistant: Which software or app can I help with?

The signal is scrambled when the power is turned on. When it warms up in several minutes the picture becomes clear. The sound is clear through this whole process. The source is cable from Comcast. There are several other Samsung TVs on the same network with no similar problem. The TV is about three years old and has had this problem for at least two years, but it is getting worse!

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need more info to troubleshoot the problem.- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video input sources?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.