After my 906 crapped out in March of 2011 and I choose not to repair if because of the costs, I purchased a reconditioned TX NR5007 from Onkyo. I started having the no sound problem about a month ago and now it's not working at all.

I did purchase a 5 year extended warranty on this unit, which takes me out to 2016, and I'll be contacting Accessories 4less tomorrow to have the unit returned.
My question is:

Are the 5007's being repaired or upgraded? If upgraded to what?
Has anyone else had any experience with warranty claims from Accessories 4Less?

Thanks

They repaired my 5007 back in July. I went straight to Onkyo when I did it.

Well, the refurb 3007 finally died. No sound. Network, remote, and firmware options are grayed out. Lasted 18 months. I sold my extra unit to a buddy several months ago, so now I'm SOL for a while. I wish there was some way we could gather up 3007/5007 folks and take Onkyo to task over this, but I have no idea how that would happen via anonymous online forums.

I had my HDMI board replaced and since then, I still haven't been able to get sound out of the receiver (nr5007). I've tried new cables, new speakers, new tv, multiple sources, etc....nothing! I took it back to where they did the service and it worked fine for them.

I was wondering if somebody would be nice enough to post the firmware versions they have. I have the following:

EDIT: Well, I got off the phone with Onkyo support and we ran through a bunch of troubleshooting things, and they are clueless too. The tech said it's not receiving a Dolby Digital signal. I'm going to bring it to the local service center and they are going to send it to the regional one. I suppose I wish I could figure it out because I have a feeling that this is going to be a six month issue now.

I am in process of repairing my 3007 now for faulty HDMI board as well. It worked for three years in a vented server rack with lots of space between my components. Once I get it back should I dump it? I love this amp, is amazing except it's board build quality sucks, seems they continue to fail even after repair. Repair shop said I am getting upgraded board, is that worth anything? I just can't afford an amp of this sound and features again.

Will they only fix it once out of warrantee for no cost, OK that is not exactly true, did cost me over sixty shipping to repair dept.

I am in process of repairing my 3007 now for faulty HDMI board as well. It worked for three years in a vented server rack with lots of space between my components. Once I get it back should I dump it? I love this amp, is amazing except it's board build quality sucks, seems they continue to fail even after repair. Repair shop said I am getting upgraded board, is that worth anything? I just can't afford an amp of this sound and features again.

Will they only fix it once out of warrantee for no cost, OK that is not exactly true, did cost me over sixty shipping to repair dept.

So keep yeah/neah
Upgraded board make difference?

Thanks for any onsite.

My first repair(TXNR1007) lasted a little over two years. Jose at Onkyo mentioned that the new board that they are using should take care of the problem once and for all. He said my prior repair used the old board. This will be Onkyo's second out of warranty repair for me. I am not happy that it failed but I am extremely happy that Onkyo is repairing it for the second time. They have kept me as a customer. I decided to upgrade to the 3010 for XT32 and I will probably sell the 1007 or keep it for another room. I would say keep yours, the new board should last but of course who knows for sure? Only time will tell.

I just received my TX-NR3007 receiver back from the repair shop again. This is the second time it's been repaired for loss of audio issues. Although out of warranty for both repairs my only cost has been shipping. This is thanks to Richard and Boris at Onkyo USA.

This time I opened it up and discovered it now has the mini-board 3.2 volt regulator for the HDMI board installed. The part number listed on the invoice is the same as the part number for the mini-board in the service bulletin except it has an extra '1' at the end of it.

I suspect it may be the part number of the HDMI board with modification since the MAC address for my receiver has changed.

The first repair only lasted a couple of months. So, when I got it to work I left it on, and working, for another several months. It finally quit completely and they repaired it again. I have hopes it will continue to work for a long time now. My Onkyo cassette and CD players still work after more than twenty years.

I just received my TX-NR3007 receiver back from the repair shop again. This is the second time it's been repaired for loss of audio issues. Although out of warranty for both repairs my only cost has been shipping. This is thanks to Richard and Boris at Onkyo USA.

This time I opened it up and discovered it now has the mini-board 3.2 volt regulator for the HDMI board installed. The part number listed on the invoice is the same as the part number for the mini-board in the service bulletin except it has an extra '1' at the end of it.

I suspect it may be the part number of the HDMI board with modification since the MAC address for my receiver has changed.

The first repair only lasted a couple of months. So, when I got it to work I left it on, and working, for another several months. It finally quit completely and they repaired it again. I have hopes it will continue to work for a long time now. My Onkyo cassette and CD players still work after more than twenty years.

If you are asking about the change to the MAC address... I had written down the original MAC address when I first purchased the receiver. I checked the number again when it came back from the second repair job. I never did check it after the first repair job so I don't know if it was changed once or twice. I'm pretty sure a different MAC address is permanently tied to each HDMI board. If so, then if the number doesn't change then the board wasn't replaced.

To see your MAC address press 'Setup' on your remote. On the setup menu select '7. Hardware Setup', then select '5. Network'. The first line will show the MAC address. It will also appear on the receivers front panel.

I have a 3007 sent back for repair hdmi board nowmaking distortion noises from random channels... This is the first and last onkyo i will buy... Never had these issues with Denon... These receivers are garbage at best

Hi my 5007 reset seeting each time i have power failure . Do you know if there is any battery I need to replace ? My warranty is ended already

Its more like a cap, not a battery. If all else is good with your 5007, just get a AC plug-in battery backup unit (UPS)for $50. It should keep the avr powered in standby for days, but only a few minutes if on /playing, if the power goes out turn off the avr! Don't plug the subs and everything else into the UPS that will cut the time way down!

--- sorry to re-post this again, but on the other thread ( Onkyo 3007 Official Thread )[/URL] I got no response so I try it here if that's alright ---

Hey AVS members!

Thanks for all the useful threads, it helped me a lot tuning my TX-NR3009. I have a problem though on which you might can help me with.

After reading the manual, search on google and scanning some threads at the avsforum, I still can't find how I can change the settings of my front display of the receiver itself. I experienced there are 4 display settings regarding brightness. If I press the "DIMMER" button on the bottom left of my remote it changes the brightness of the front display from high + volume cilinder - high - medium - low. So far so good. But the display seems to disable any of those 4 brightness settings because of a certain "timer". For example when i adjust the volume, it displays the number but 5 seconds later the display is black again.

There must be a setting somewhere where I can adjust this "timer" or even disable it so the display is always on so you can always see what is on at the moment. Any idea where I can do this... it's probably really simple but I can't find it and when I am in the NET menu for example I need to see what I am doing to select music files, but the display keeps turning itself off after a couple of seconds, which is kinda annoying :-)

Anyone know if the 3007/5007 have ARC? The manual is confusing on this topic, and I cannot seem to get the Receiver to play sound that my TV is outputting on it ARC HDMI channel. If this receiver is capable, anyone know the exact settings required? Thanks.

Anyone know if the 3007/5007 have ARC? The manual is confusing on this topic, and I cannot seem to get the Receiver to play sound that my TV is outputting on it ARC HDMI channel. If this receiver is capable, anyone know the exact settings required? Thanks.

Hi chexi1, the 3007/5007 model does not support ARC. Need to run an optical cable to get audio from TV to receiver.

My 3007 just got back from the HDMI recall repair, it sounds fine, all amps work, no static or distortion. It's just been a long time since I setup
my 3007 and I must be missing something.

I started out testing music on DSX Wide NEO:6 Music, a little Pink Floyd: Dogs, sounded ok. Suite: Judy Blue Eyes, sounded great but it always does,
I think it's mixed clean and bright with a fat bass track. Then I tried The Who Eminence Front, it sounded thin, it should not sound thin.

So I moved on to movies, Iron Man 2 race car scene sounded good but not as heavy on the bass as it did with the 805 I had as a stand-in.
I think the greater filter capability Audyssey in the 3007 over the 805 tamed by bass more than I like. The 3007 used to sound great, so I know I can
get it back, I just have to fool with the settings it a while.

About the work they did, the HDMI board was obviously swapped as hoped for and expected. My blue ray player started acting odd while I was
testing tonight, normally I would attribute the issues to the player, but with the new HDMI board, not so sure. It would not spin up Avengers which
I watched on it a few days ago nor a couple others Bluerays. It displayed it's own menus fine. I hope it's not an hdmi handshake thing freaking
out the player. I guess time will tell. This new HDMI board runs HOT just like the last one.

I press zone 2 / zone 3 on my nr 5007 and press cbl / sat as selector
I also am able to change level (volume) using the selectors on the receiver...however I do not have any zone 2 or zone 3 sound.

1. is zone 2 / zone 3 going to work with an analog input ONLY like the front aux1 input?
2. is there any way to "fool" the receiver in this regard and have it play in all zones regardless of input selector
3. does it matter whether the sound is mono, stereo, dolby, dts, pl II etc?

This thread does not appear too active but I'm hoping someone can help me out.

I have a TX-NR3007, working fine. What I want to do is run my inputs to the receiver (mostly HDMI but some analog as well - R2R, LP) and output two-channel audio to a pair of powered monitors (Emotiva Stealth 8s) that accept [unamplified] analog signals. I can't find a "pre-amp" stereo output aka. RCA R-L on this receiver... however I might not be looking at the right ports on the back, or may not have the right configuration. Essentially I want to use the TX-NR3007 as a switch for both digital stereo audio (DAC) and analog stereo audio (pass-through) - can this be done?

If it helps to understand the setup, I have a TV (UN65KS8000) flanked by the Emotiva speakers, and ~ 4 digital sources (HDMI) and ~ 3 analog sources (stereo) and want to run all of them to the Emotivas, hopefully leveraging the DACs on the Onkyo.