Your team needs context.

Turn feedback into insights by bringing sentiment analysis and customer health scores together with verbatim feedback so your team can engage while understanding the full customer context.

Close the loop by taking the right action, every time.

Solving customers' challenges isn't easy. It takes a cross-functional team working in tandem with clients. Enable your team to collaborate with Gainsight's best-in-class playbooks, turning detractors into promoters and promoters into advocates.

Make every team member an A-player

With Gainsight's best-practice playbooks, you can prescribe the best course of action to every team member across the organization.

Create surveys, personalize content, trigger outreach, and close the loop.