JR WEST - KANSAI AREA PASS

JR KANSAI AREA PASS

1 DAY

2 DAY

3 DAY

4 DAY

JR Kansai Area Rail Pass covered Kansai International Airport, Kyoto, Osaka, Nara, Kobe and Himeji. If visitors travel within those cities, this is the only pass you needed. Please get unlimited rides on the non-reserved seats on the Kansai-Airport Express, “HARUKA”, and Rapid Service as well as local trains from Kansai Airport to each cities. From March, 2015 the area is to expand to Wakayama, Shiga, Tsuruga and Iga-Ueno!

DELIVERY

Delivery and handling fee charge to be added (Courier Post NZ$10.00).
(Please Note: You may expect some delay for Courier Post during the holiday seasons.)

JTB is not liable for lost or misplaced passes sent via Courier Post.

ELIGIBILITY

If you are a tourist visiting Japan from abroad for sightseeing:

You must be visiting Japan under the entry status of “Temporary visitor” according to Japan Immigration Law. When you enter Japan for sightseeing, entry personnel will stamp the passport as “Temporary visitor”. Only a person who has a passport bearing this stamp can use a JAPAN RAIL PASS. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.

If you are a Japanese national living in a foreign country:

You cannot use JR West Passes.

In a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR West pass will be refused.

EXCHANGE

To exchange date of the pass, once the pass has been obtained, can no longer be changed.

JR Exchange Offices(Offices and service hours are subject to change or discontinuation without notice. ):

Kyoto Station Ticket Office, daily from 5:30AM to 11PM

Shin-Osaka Station East Ticket Plaza Office, daily from 5:30AM to 11:30PM

Kansai Airport Station Ticket Office, daily from 5:30AM to 11PM

Sannomiya Station Tickets Office, daily from 5:30AM to 11PM

Okayama Station Ticket Office, daily from 5AM to 11:30PM

Wakayama Station Ticket Office, daily from 5AM to 11PM

Toyooka Station Ticket Office, 5:20AM to 11PM

Kinosaki-onsen Station Ticket Office, daily from 5:45AM to 10:50PM

VALIDITY

The lines include in the pass:

Kansai Airport Express Haruka

Nara line

JR Kyoto line

Gakkentoshi line

Yamatoji line

JR-Tozai line

Osaka Higashi line

The Osaka Loop Line

JR-Yumesaki line

Hanwa line

JR-Kobe line

The pass is valid from Kansai Airport, Kyoto and Nara in the East to Himeji in the West.

BOOKING

Within three months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JR WEST PASS (for example, an Exchange Order issued on 15APR would have to be turned in by 14JUL). At that time, it is necessary to specify the date that you want to start using the Pass. It can be any date within three month from the date the Exchange Order is issued.

Once the PASS has a starting date written on it, the date cannot be changed.

In order to travel in first class (Green cars) you will have to pay additional fees.

To access the platforms, show your pass to the JR West staff located at the platform gates.

To reserve a seat, ask the JR West staff at the ticket office.

It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.

CANCELLATION

Refund can only be made with the original JR Pass Exchange Order within one year of the date of issue.

After the pass is exchanged in Japan, the ticket is non refundable and non changeable.

Neither an Exchange Order nor a Japan Rail Pass can be reissued if lost or stolen.

10% of the price will be charged as a refund handling fee.

Credit card surcharge and courier fee are non refundable.

Please read the general booking conditions carefully as they incorporate the basis upon which bookings are accepted by JTB New Zealand Ltd. (“JTB”)

JR WEST - KANSAI WIDE AREA PASS

JR KANSAI WIDE AREA PASS

5 DAYS

This Kansai Wide area pass covers a much bigger area than other Kansai area pass. This pass is a popular pass for foreign travellers who want to travel outside Kansai, which include Kinosaki Onsen, Shirahama, Kurashiki, and Okayama area. You can get unlimited rides on non-reserved seats on the Sanyo Shinkansen (Incl. NOZOMI and MIZUHO, between Shin-Osaka and Okayama), Limited Express trains, Rapid Service and local trains from Kansai Airport. The area is to expand to Takamatsu and Iga-Ueno for passes valid from March, 2015.

*Not valid on the Tokaido Shinkansen (not valid on the Shinkansen between the Shin-Osaka and Kyoto)

DELIVERY

Delivery and handling fee charge to be added (Courier Post NZ$10.00).
(Please Note: You may expect some delay for Courier Post during the holiday seasons.)

JTB is not liable for lost or misplaced passes sent via Courier Post.

ELIGIBILITY

If you are a tourist visiting Japan from abroad for sightseeing:

You must be visiting Japan under the entry status of “Temporary visitor” according to Japan Immigration Law. When you enter Japan for sightseeing, entry personnel will stamp the passport as “Temporary visitor”. Only a person who has a passport bearing this stamp can use a JAPAN RAIL PASS. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.

If you are a Japanese national living in a foreign country:

You cannot use JR West Passes.

In a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR West pass will be refused.

EXCHANGE

To exchange date of the pass, once the pass has been obtained, can no longer be changed.

JR Exchange Offices (Offices and service hours are subject to change or discontinuation without notice. ):

Kyoto Station Ticket Office, daily from 5:30AM to 11PM

Shin-Osaka Station East Ticket Plaza Office, daily from 5:30AM to 11:30PM

Kansai Airport Station Ticket Office, daily from 5:30AM to 11PM

Sannomiya Station Tickets Office, daily from 5:30AM to 11PM

Okayama Station Ticket Office, daily from 5AM to 11:30PM

Wakayama Station Ticket Office, daily from 5AM to 11PM

Toyooka Station Ticket Office, 5:20AM to 11PM

Kinosaki-onsen Station Ticket Office, daily from 5:45AM to 10:50PM

VALIDITY

The lines include in the pass:

Kansai airport express Haruka (non reserved seats)

JR Nara line

JR Kyoto line

JR Gakkentoshi line

JR Yamatoji line

JR Tozai line

JR Osaka Higashi line

JR Osaka Loop Line

JR Yumesaki line

JR Hanwa line

JR Kobe line

JR Uno line

JR Ako line

JR Bantan line

JR Kakogawa line

JR Fukuchiyama line

JR Sagano Scenic Line

JR Maizuru line

JR Obama line

JR Kosei line

JR Hokuriku line

JR Biwako line

JR Manyo-Mahoroba (Sakurai) line

JR Wakayama line

JR Kisei (Kinokuni) line

JR Sanyo Shinkansen (Shin-Osaka to Okayama)

The Pass is valid on Local, Rapid and Special Rapid trains on conventional JR West lines.

The Pass is valid in non- only) reserved seats on the following Express Trains: Haruka, Hamakaze, Kinosaki, Konotori, Kuroshio, Thunderbird.

The Pass is valid on the Sanyo Shinkansen between Shin-Osaka and Okayama in non-reserved seats only.

The Pass is NOT valid on the Tokaido or Kyushu Shinkansen.

BOOKING

Within three months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JR WEST PASS (for example, an Exchange Order issued on 15APR would have to be turned in by 14JUL). At that time, it is necessary to specify the date that you want to start using the Pass. It can be any date within three month from the date the Exchange Order is issued.

Once the PASS has a starting date written on it, the date cannot be changed.

In order to travel in first class (Green cars) you will have to pay additional fees.

To access the platforms, show your pass to the JR West staff located at the platform gates.

To reserve a seat, ask the JR West staff at the ticket office.

It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.

CANCELLATION

Refund can only be made with the original JR Pass Exchange Order within one year of the date of issue.

After the pass is exchanged in Japan, the ticket is non refundable and non changeable.

Neither an Exchange Order nor a Japan Rail Pass can be reissued if lost or stolen.

10% of the price will be charged as a refund handling fee.

Credit card surcharge and courier fee are non refundable.

Please read the general booking conditions carefully as they incorporate the basis upon which bookings are accepted by JTB New Zealand Ltd. (“JTB”)

JR WEST - KANSAI HIROSHIMA AREA PASS

KANSAI - HIROSHIMA AREA PASS

5 DAYS

Includes Kansai Wide Area, Hiroshima and Iwakuni. This pass permits travel on Shinkansen (Bullet Trains) between Shin-Osaka and Hiroshima and JR ferry to Miyajima. The pass is available for 5 consecutive days.

DELIVERY

Delivery and handling fee charge to be added (Courier Post NZ$10.00).
(Please Note: You may expect some delay for Courier Post during the holiday seasons.)

JTB is not liable for lost or misplaced passes sent via Courier Post.

ELIGIBILITY

If you are a tourist visiting Japan from abroad for sightseeing:

You must be visiting Japan under the entry status of “Temporary visitor” according to Japan Immigration Law. When you enter Japan for sightseeing, entry personnel will stamp the passport as “Temporary visitor”. Only a person who has a passport bearing this stamp can use a JAPAN RAIL PASS. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.

If you are a Japanese national living in a foreign country:

You cannot use JR West Passes.

In a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR West pass will be refused.

EXCHANGE

To exchange date of the pass, once the pass has been obtained, can no longer be changed.

JR Exchange Offices(Offices are subject to change or discontinuation without notice. ):

Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines

JR WEST MIYAJIMA FERRY (Miyajimaguchi – Miyajima)

Not valid on the Tokaido Shinkansen ( not valid on the Shinkansen between Shin-Osaka and Kyoto)

BOOKING

Within three months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JR WEST PASS (for example, an Exchange Order issued on 15APR would have to be turned in by 14JUL). At that time, it is necessary to specify the date that you want to start using the Pass. It can be any date within three month from the date the Exchange Order is issued.

Once the PASS has a starting date written on it, the date cannot be changed.

In order to travel in first class (Green cars) you will have to pay additional fees.

To access the platforms, show your pass to the JR West staff located at the platform gates.

To reserve a seat, ask the JR West staff at the ticket office.

It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.

CANCELLATION

Refund can only be made with the original JR Pass Exchange Order within one year of the date of issue.

After the pass is exchanged in Japan, the ticket is non refundable and non changeable.

Neither an Exchange Order nor a Japan Rail Pass can be reissued if lost or stolen.

10% of the price will be charged as a refund handling fee.

Credit card surcharge and courier fee are non refundable.

Please read the general booking conditions carefully as they incorporate the basis upon which bookings are accepted by JTB New Zealand Ltd. (“JTB”)

JR WEST - SANYO SAN'IN AREA PASS

SANYO SAN'IN AREA PASS

7 DAYS

Includes Kansai Area, Okayama, Hiroshima, San’in(Tottori, Shimane), Yamaguchi and Hakata, This pass permits travel on Shinkansen (Bullet Trains) between Shin-Osaka and Hakata and JR ferry to Miyajima. The pass is available for 7 consecutive days.

DELIVERY

Delivery and handling fee charge to be added (Courier Post NZ$10.00).
(Please Note: You may expect some delay for Courier Post during the holiday seasons.)

JTB is not liable for lost or misplaced passes sent via Courier Post.

ELIGIBILITY

If you are a tourist visiting Japan from abroad for sightseeing:

You must be visiting Japan under the entry status of “Temporary visitor” according to Japan Immigration Law. When you enter Japan for sightseeing, entry personnel will stamp the passport as “Temporary visitor”. Only a person who has a passport bearing this stamp can use a JAPAN RAIL PASS. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.

If you are a Japanese national living in a foreign country:

You cannot use JR West Passes.

In a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR West pass will be refused.

EXCHANGE

To exchange date of the pass, once the pass has been obtained, can no longer be changed.

JR Exchange Offices(Offices are subject to change or discontinuation without notice. ):

BOOKING

Within three months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JR WEST PASS (for example, an Exchange Order issued on 15APR would have to be turned in by 14JUL). At that time, it is necessary to specify the date that you want to start using the Pass. It can be any date within three month from the date the Exchange Order is issued.

Once the PASS has a starting date written on it, the date cannot be changed.

In order to travel in first class (Green cars) you will have to pay additional fees.

To access the platforms, show your pass to the JR West staff located at the platform gates.

To reserve a seat, ask the JR West staff at the ticket office.

It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.

CANCELLATION

Refund can only be made with the original JR Pass Exchange Order within one year of the date of issue.

After the pass is exchanged in Japan, the ticket is non refundable and non changeable.

Neither an Exchange Order nor a Japan Rail Pass can be reissued if lost or stolen.

10% of the price will be charged as a refund handling fee.

Credit card surcharge and courier fee are non refundable.

Please read the general booking conditions carefully as they incorporate the basis upon which bookings are accepted by JTB New Zealand Ltd. (“JTB”)

JR WEST - SAN'IN OKAYAMA AREA PASS

SAN'IN OKAYAMA AREA PASS

4 DAYS

Includes San’in area(Tottori, Shimane) and Okayama, The pass does not permit travel on Shinkansen (Bullet Trains), but Express trains(Yakuma, Super Hakuto includes between Kamigori and Chizu), local, rapid trains may be used. The pass is available for 4 consecutive days.

DELIVERY

Delivery and handling fee charge to be added (Courier Post NZ$10.00).
(Please Note: You may expect some delay for Courier Post during the holiday seasons.)

JTB is not liable for lost or misplaced passes sent via Courier Post.

ELIGIBILITY

If you are a tourist visiting Japan from abroad for sightseeing:

You must be visiting Japan under the entry status of “Temporary visitor” according to Japan Immigration Law. When you enter Japan for sightseeing, entry personnel will stamp the passport as “Temporary visitor”. Only a person who has a passport bearing this stamp can use a JAPAN RAIL PASS. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.

If you are a Japanese national living in a foreign country:

You cannot use JR West Passes.

In a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR West pass will be refused.

EXCHANGE

To exchange date of the pass, once the pass has been obtained, can no longer be changed.

JR Exchange Offices(Offices are subject to change or discontinuation without notice. ):

VALIDITY

The Pass is NOT valid on the Sanyo Shinkansen between Shin-Osaka and Hakata.

BOOKING

Within three months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JR WEST PASS (for example, an Exchange Order issued on 15APR would have to be turned in by 14JUL). At that time, it is necessary to specify the date that you want to start using the Pass. It can be any date within three month from the date the Exchange Order is issued.

Once the PASS has a starting date written on it, the date cannot be changed.

In order to travel in first class (Green cars) you will have to pay additional fees.

To access the platforms, show your pass to the JR West staff located at the platform gates.

To reserve a seat, ask the JR West staff at the ticket office.

It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.

CANCELLATION

Refund can only be made with the original JR Pass Exchange Order within one year of the date of issue.

After the pass is exchanged in Japan, the ticket is non refundable and non changeable.

Neither an Exchange Order nor a Japan Rail Pass can be reissued if lost or stolen.

10% of the price will be charged as a refund handling fee.

Credit card surcharge and courier fee are non refundable.

Please read the general booking conditions carefully as they incorporate the basis upon which bookings are accepted by JTB New Zealand Ltd. (“JTB”)

JR WEST- HIROSHIMA YAMAGUCHI AREA PASS

HIROSHIMA - YAMAGUCHI AREA PASS

5 DAYS

Includes Hiroshima, Yamaguchi, Hakata and Masuda. This pass permits travel on Shinkansen (Bullet Trains) between Mihara and Hakata and JR ferry to Miyajima. The pass is available for 5 consecutive days.

DELIVERY

Delivery and handling fee charge to be added (Courier Post NZ$10.00).
(Please Note: You may expect some delay for Courier Post during the holiday seasons.)

JTB is not liable for lost or misplaced passes sent via Courier Post.

ELIGIBILITY

If you are a tourist visiting Japan from abroad for sightseeing:

You must be visiting Japan under the entry status of “Temporary visitor” according to Japan Immigration Law. When you enter Japan for sightseeing, entry personnel will stamp the passport as “Temporary visitor”. Only a person who has a passport bearing this stamp can use a JAPAN RAIL PASS. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.

If you are a Japanese national living in a foreign country:

You cannot use JR West Passes.

In a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR West pass will be refused.

EXCHANGE

To exchange date of the pass, once the pass has been obtained, can no longer be changed.

JR Exchange Offices(Offices are subject to change or discontinuation without notice. ):

VALIDITY

Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines

JR WEST MIYAJIMA FERRY (between Miyajimaguchi and Miyajima)

JR Yamatoji line

The Pass is NOT valid on these trains and routes below:

Bullet Train “SANYO SHINKANSEN” (between Mihara and Shin-Osaka)

Bullet Train “TOKAIDO SHINKANSEN” (between Shin-Osaka and Tokyo)

Bullet Train “KYUSHU SHINKANSEN” (between Hakata and Kagoshima-Chuo)

BOOKING

Within three months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JR WEST PASS (for example, an Exchange Order issued on 15APR would have to be turned in by 14JUL). At that time, it is necessary to specify the date that you want to start using the Pass. It can be any date within three month from the date the Exchange Order is issued.

Once the PASS has a starting date written on it, the date cannot be changed.

In order to travel in first class (Green cars) you will have to pay additional fees.

To access the platforms, show your pass to the JR West staff located at the platform gates.

To reserve a seat, ask the JR West staff at the ticket office.

It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.

CANCELLATION

Refund can only be made with the original JR Pass Exchange Order within one year of the date of issue.

After the pass is exchanged in Japan, the ticket is non refundable and non changeable.

Neither an Exchange Order nor a Japan Rail Pass can be reissued if lost or stolen.

10% of the price will be charged as a refund handling fee.

Credit card surcharge and courier fee are non refundable.

Please read the general booking conditions carefully as they incorporate the basis upon which bookings are accepted by JTB New Zealand Ltd. (“JTB”)

JR WEST- HOKURIKU AREA PASS

HOKURIKU AREA PASS

4 DAYS

Includes Hokuriku Area(Ishikawa; Kanazawa, Wakura Onsen, Fukui, Toyama). This pass permits travel on Shinkansen (Bullet Trains) between Kanazawa and Kurobe-Unazuki Onsen). The pass is available for 4 consecutive days.

DELIVERY

Delivery and handling fee charge to be added (Courier Post NZ$10.00).
(Please Note: You may expect some delay for Courier Post during the holiday seasons.)

JTB is not liable for lost or misplaced passes sent via Courier Post.

ELIGIBILITY

If you are a tourist visiting Japan from abroad for sightseeing:

You must be visiting Japan under the entry status of “Temporary visitor” according to Japan Immigration Law. When you enter Japan for sightseeing, entry personnel will stamp the passport as “Temporary visitor”. Only a person who has a passport bearing this stamp can use a JAPAN RAIL PASS. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.

If you are a Japanese national living in a foreign country:

You cannot use JR West Passes.

In a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR West pass will be refused.

EXCHANGE

To exchange date of the pass, once the pass has been obtained, can no longer be changed.

JR Exchange Offices(Offices are subject to change or discontinuation without notice. ):

Limited express trains can be used on the IR Ishikawa Railway (between Kanazawa & Tsubata)

Pass-holder may use Himi, Johana, or Nanao lines only if pass-holder does not align from IR Ishikawa Railway (between Kanazawa & Tsubata) or the Ainokaze Toyama Railway (between Takaoka & Toyama).

A separate liner-fare is required when boarding the Ainokaze Liner rapid service on the Ainokaze Toyama Railway.

BOOKING

Within three months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JR WEST PASS (for example, an Exchange Order issued on 15APR would have to be turned in by 14JUL). At that time, it is necessary to specify the date that you want to start using the Pass. It can be any date within three month from the date the Exchange Order is issued.

Once the PASS has a starting date written on it, the date cannot be changed.

In order to travel in first class (Green cars) you will have to pay additional fees.

To access the platforms, show your pass to the JR West staff located at the platform gates.

To reserve a seat, ask the JR West staff at the ticket office.

It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.

CANCELLATION

Refund can only be made with the original JR Pass Exchange Order within one year of the date of issue.

After the pass is exchanged in Japan, the ticket is non refundable and non changeable.

Neither an Exchange Order nor a Japan Rail Pass can be reissued if lost or stolen.

10% of the price will be charged as a refund handling fee.

Credit card surcharge and courier fee are non refundable.

Please read the general booking conditions carefully as they incorporate the basis upon which bookings are accepted by JTB New Zealand Ltd. (“JTB”)

JR WEST- KANSAI HOKURIKU AREA PASS

KANSAI HOKURIKU AREA PASS

7 DAYS

Includes Kansai Wide Area and Hokuriku area. This pass permits travel on Shinkansen (Bullet Trains) between Shin-Osaka and Okayama, Kanazawa and Joetsu Myoko and JR ferry to Miyajima. The pass is available for 7 consecutive days.

DELIVERY

Delivery and handling fee charge to be added (Courier Post NZ$10.00).
(Please Note: You may expect some delay for Courier Post during the holiday seasons.)

JTB is not liable for lost or misplaced passes sent via Courier Post.

ELIGIBILITY

If you are a tourist visiting Japan from abroad for sightseeing:

You must be visiting Japan under the entry status of “Temporary visitor” according to Japan Immigration Law. When you enter Japan for sightseeing, entry personnel will stamp the passport as “Temporary visitor”. Only a person who has a passport bearing this stamp can use a JAPAN RAIL PASS. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.

If you are a Japanese national living in a foreign country:

You cannot use JR West Passes.

In a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR West pass will be refused.

EXCHANGE

To exchange date of the pass, once the pass has been obtained, can no longer be changed.

JR Exchange Offices(Offices are subject to change or discontinuation without notice. ):

Toyama Station Ticket Office

Shin-Takaoka Station Ticket Office

Kanazawa Station Ticket Office

Komatsu Station Ticket Office

Fukui Station Ticket Office

Tsuruga Station Ticket Office

Kyoto Station Ticket Office

Shin-Osaka Station Ticket Office

Osaka Station Ticket Office

Sannomiya Station Tickets Office

Kansai Airport Station Ticket Office

Nara Station Ticket Office

Wakayama Station Ticket Office

Toyooka Station Ticket Office

Kinosaki-onsen Station Ticket Office

Fukuchiyama Station Ticket Office

Nishi-Maizuru Station Ticket Office

Higashi-Maizuru Station Ticket Office

Okayama Station Ticket Office

VALIDITY

The pass is valid for non-reserved seats on these trains and routes below:

Pass-holder may use Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines

The pass is NOT valid on these trains and routes below:

Bullet Train “HOKURIKU SHINKANSEN” (between Joetsu-Myoko & Tokyo)

Bullet Train “TOKAIDO SHINKANSEN” (between Shin-Osaka & Tokyo)

Bullet Train “SANYO SHINKANSEN” (between Okayama & Hakata)

IR Ishikawa Railway or the Ainokaze Toyama Railway.

Special exception:

Limited express trains can be used on the IR Ishikawa Railway (between Kanazawa & Tsubata)

Pass-holder may use Himi, Johana, or Nanao lines only if pass-holder does not align from IR Ishikawa Railway (between Kanazawa & Tsubata) or the Ainokaze Toyama Railway (between Takaoka & Toyama).

A separate liner-fare is required when boarding the Ainokaze Liner rapid service on the Ainokaze Toyama Railway.

BOOKING

Within three months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JR WEST PASS (for example, an Exchange Order issued on 15APR would have to be turned in by 14JUL). At that time, it is necessary to specify the date that you want to start using the Pass. It can be any date within three month from the date the Exchange Order is issued.

Once the PASS has a starting date written on it, the date cannot be changed.

In order to travel in first class (Green cars) you will have to pay additional fees.

To access the platforms, show your pass to the JR West staff located at the platform gates.

To reserve a seat, ask the JR West staff at the ticket office.

It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.

CANCELLATION

Refund can only be made with the original JR Pass Exchange Order within one year of the date of issue.

After the pass is exchanged in Japan, the ticket is non refundable and non changeable.

Neither an Exchange Order nor a Japan Rail Pass can be reissued if lost or stolen.

10% of the price will be charged as a refund handling fee.

Credit card surcharge and courier fee are non refundable.

Please read the general booking conditions carefully as they incorporate the basis upon which bookings are accepted by JTB New Zealand Ltd. (“JTB”)