Shipping & Returns

Shopping Cart

Change Item Quantity: Type new quantity in the "Quantity" field and click "Update" button to calculate new total.
Checkout: Review your order and click "Checkout" button to proceed to the shipping, billing, payment page.
Pricing: You will receive an order confirmation with exact pricing within one business day. Tax and shipping will be calculated locally and displayed in your order confirmation as well.

Prices Subject to Change

Prices may be changed by YSEQ at any time.

Cancellations and Refunds

You may cancel an online order by emailing us at info@yseq.net within the first thirty (30) minutes after your order was submitted. You will receive a refund. Applicable fees (e.g. transaction fees or currency exchange fees) can't be refunded. All refunds will be given to the original credit card or PayPalTM account on which the purchase was made. Please allow a reasonable time for the refund to reach you or be charged back to your account.

Shipping and Handling

Item location: Houston, Texas, United States
Shipping to: Worldwide

Estimated delivery dates include YSEQ's handling time, and will depend on shipping service selected and receipt of cleared payment. Delivery times may vary, especially during peak periods.

Handling Time

YSEQ will usually ship a DNA-sample collection kit within two (2) business days of receiving cleared payment.

Returns

You don't need to return your unused DNA-sample collection kit in case of order cancellation.

Questions

If you have any questions regarding our Shipping & Returns processes, feel free to contact us by emailing us at info@yseq.net.