PRIVACY POLICY

Effective May 24, 2018

We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so. We reserve the right to update this privacy policy at any time.

Runaway Tours, LLC (“Runaway Tours,” “us,” “our,” or “we”) takes your privacy very seriously. This Privacy Policy sets forth our commitment to you regarding your privacy and security on the Runaway Tours website (the “Site”). This Privacy Policy will detail the categories of information we collect from Runaway Tours users, how we use such information, and how you can access the information that we have and make changes or remove it.

Who we are

This is the Privacy Policy of Runaway Tous, LLC. Dedicated to creative once in a lifetime, unique travel experiences for fans. Runaway Tours offers exclusive vacation packages available nowhere else. In order to purchase one of our packages you need to visit Runawaytours.com. This Site is not intended for children and we do not knowingly collect data relating to children.

What information do we collect?

We may collect the following information from you as a user of the Site:

Billing information, such as credit card information and billing address;

Unique identifiers, such as user name and IP address;

Preferences information you provide, such as product or content interests, or communication or marketing preferences;

Usage activity such as purchase history, what content you viewed, and which areas of our Websites you visited;

Information that you provide by filling in forms on our Site or via our social media channels (ie. Facebook, Twitter, Instagram, YouTube). This includes information provided at the time of registering to use our Site, subscribing to our newsletter services, email registrations, posting material, orders, reviewing products or requesting further services. We may also ask you for information when you enter a contest, sweepstakes, or promotion sponsored by us, and when you report a problem with our Site.

How do we use personal information?

We use this information to:

Fulfill your order

Send an order confirmation

Send notices of updates to our policies, terms and conditions, and other administrative communications.

Assess your needs to determine suitable products or services

Send requested product or service information

Send product updates

Respond to customer service requests

Administer your account

Send newsletters

Send marketing communications

Conduct research and analysis

Respond to your questions and concerns

Display content based upon your interests

When do we share personal data?

We may provide your personal information to companies that provide services to help us with our business activities, such as shipping your order, offering customer service or sending out Runaway Tours marketing communications. These companies are authorized to use your personal information only as necessary to provide these services to us.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

How do we secure personal data?

The security of your personal information is important to us. Information that you submit in relation to a financial transaction is encrypted using secure socket layer technology (SSL).

We also implement reasonable administrative, technical, and procedural security measures to safeguard the Personal Data you provide us:

to protect data against accidental loss

to prevent unauthorised access, use, destruction or disclosure

to ensure business continuity and disaster recovery

to restrict access to personal information

We regularly test, assess and evaluate the effectiveness of technical and organizational processes to ensure security.

Information in our possession is maintained according to generally accepted industry standards. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

How long do we keep your personal data for?

We will retain your information for as long as your account is active, or as needed to provide you services. If you wish to cancel your account, or request that we no longer use your information to provide you services, contact us at . We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

European Union Residents (GDPR):

For European Union residents, the General Data Protection Regulation gives you rights under data protection laws in relation to your personal data:

You may access, update, or delete your personal information via logging into your account (if you have registered an account) or by contacting us at . Thereafter, our retention of such information will depend upon the data necessary for any products purchased or otherwise required for our legitimate business purpose, legal or contractual record keeping requirements. You may request that we cease the use of your personal information for marketing purposes also by contacting us at . Notwithstanding the forgoing, exceptions may apply for data maintained:

Pursuant to any legal or contractual obligation;

In relation to resolving, defending or enforcing our rights;

For accurate business and financial reporting.

You may request that we cease processing your personal information for marketing purposes by contacting us at .

Use of cookies and other technologies

A cookie is a small file that a website can place on your computer’s hard drive in order to collect information about your activities on the site or to make it easier to use certain site functions. The cookie transmits this information back to the website’s computer.

Like most websites, we use cookies and similar technologies to gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and click data. We may use this information to analyze trends, personalize your shopping experience, administer the Site, track user movements around the Site, and to gather demographic information about our Site users as a whole. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Linking to other websites / third party content

This Site may include links to third-party websites, plug-ins and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

Changes in this Privacy Policy

If there are any changes to our privacy policy, we will post those changes to this Privacy Policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Your continued use of this Site after we make changes is deemed to be acceptance of those changes.

How to contact us?

Feel free to contact us with any questions about this Privacy Policy at: