SHIPPING & DELIVERY

*** Christmas Deliveries : Last order dates for Standard free delivery for Christmas 2018 is the 19th of December until Midnight ,we maybe able to ship on the 20th of December by UPS or special delivery. Please contact the customer service for more details and the prices, we will process orders after the 21st but cannot guarantee it will be delivered for Christmas ***

At Incrystals most of the crystals are printed and posted within 48 hours(2 working days) , some larger items and special orders can take upto 5 working days.

Our standard delivery by Royal Mail is always free of charge in the UK for orders over £20 no matter how many photo crystals you order.

Standard delivery usually takes 3 to 5 working days , during busy periods like Christmas it can take up to 5-7 working days , a very few specialist items can take upto 10 days for delivery However this would be mentioned in the item description of the item .

Tracking is available for all the orders above £20.00 You will receive a shipping confirmation email from us with a tracking number for your parcel so you can follow its journey. On this page you can track your item A signature may be required on receipt.

Please be advised that on any public holiday dates in your country, deliveries will not be made. In this instance, please expect your order to arrive the next business day.

Next Day Delivery

We do provide Next Day Delivery Service (Monday-Saturday)in the UK

Express Delivery ( excluding processing times* ) costs just £8 and you can only pay for it over the phone contacting us at the number: +44(0)8448849679 or via email info@incrystals.com

Delivery is fully tracked and shipping notifications via email will be provided. A signature may be required on receipt.

International Delivery

We do ship Internationally by Royal Mail and UPS couriers. Standard delivery services are available for most of the countries that we ship to. Once you have entered your delivery address, you will be able to see the available delivery services and the prices. The price for most of the countries is less than £10. Shipping costs are calculated automatically at the checkout page when both the country and delivery service are selected. Tracking is available on all International services. You will receive a shipping confirmation email from us with a tracking number for your parcel so you can follow its journey. If you have more questiones please do not hesitate contacting us: info@incrystals.com

Note : While we make our best efforts to get the orders out in time there is a a very small fraction of a chance that Royal Mail may fail to deliver , we will esure and resolve this withing reason by sending a replacement however such replacements may not get to you on time this applies for deliveries between teh 21st to 23rd December 2018.