Customer Care Executive

Dhaka Eye Care Hospital

No. of Vacancies

20

Job Description/Responsibilities

Receive patients phone call &make call to the Patient, answer queries and make appointment ultimately able to achieve daily patients target*Manage patient's complaints and concern in an efficient and timely manner*Perform multitasking job duties in under pressure*Collect patients feedback*Must be a team player* Tele Marketing *Coordinates the front desk team, organizing its work and schedules *Ability to ensure patients satisfaction *To work managing daily billing and payments.*Maintain neat &Clean Front Desk and OPD area at all times and greet all patients with courtesy . *Always participating in service training program, skilled in OPD, IPD, Investigation ,follow up call.

Job Nature

Full Time

Educational Requirements

• Graduated from any reputed University. 2/5 years working Experience as Customer Care Officer in any leading Hospital or Marketing Officer in Hospital or Pharmaceutical Company may be preferred, Preferably for Diploma in MATS

Experience Requirements

2 to 5 year(s)

Additional Requirements

Age 18 to 25 year(s)

• Age 18 to 25 year(s)

• Both male or female are allowed to apply ,preference may be given to female candidate

• The applicants should have experience in the following area(s):

• Online (web/e-mail) Support,

• Patient Care Service..

• Smart and styles

• Able to work under pressure/Able to lead Team/Sincere

• Living in Uttara will be preferable

• Must have good command over English and proficiency in using Computer and Internet (MS Word, Excel, typing, emailing, researching etc.).