Property Administrator at Courthouse Plaza

ID

2018-3128

Location

US-VA-Arlington

Type

Full-time

Overview

The Property Administrator is responsible for providing administrative support to the Assistant Property Manager, Property Manager, Senior Property Manager or Portfolio Property Manager and Engineering Team as requested and is also responsible for providing prompt and courteous assistance and a high level of customer service to the Tenants of assigned properties.

Responsibilities

Responsible for answering all telephone calls, assisting or resolving problems with the caller and delivering written messages to the appropriate person(s) in a timely fashion. Be point of contact for all visitors and contractors to the building.

Managing the electronic work ticket system to include entering and closing tickets, posting announcements and preparing reports and graphs as requested.

Assist in conducting and documenting property inspections using the electronic work ticket system as requested.

Process purchasing paperwork, including input of invoices into BizFlow, researching, coding, tracking, processing all types including purchase orders, contracts and first addendum, special check requests. Coding, review and input of invoices prior to payment at the direction of the Assistant Property Manager, Property Manager, Senior Property Manager or Portfolio Property Manager.

Assist the Assistant Property Manager, Property Manager, Senior Property Manager or Portfolio Property Manager in researching and assembling information and data for various reports. After the onsite manager has approved, send the report for final approval.

Perform back-up duties to the Assistant Property Manager, Property Manager, Senior Property Manager or Portfolio Property Manager when that individual is not in the office. This includes becoming familiar with company emergency policies and procedures and using good judgment in emergency situations.

Completing special projects as assigned with the flexibility to also cover additional properties as needed.

Be familiar with company emergency policies and procedures including REIT compliance and using good judgment in emergency situations.

Assistant in planning and coordination of periodic on-site events and functions which include tenant meetings and social gatherings

Excellent attendance and punctuality are essential functions of this position.

Qualifications

Education/Experience:

High School diploma or equivalent required.

Bachelor’s degree preferred.

Two (2) or more years of office experience, preferably in the property management, retail or customer service industry.

Strong organizational skills and ability to partner with Assistant Property Manager and Portfolio Manager to increase efficiency and organization.

Flexible, versatile, and able to adapt to rapidly changing priorities.

Quick learner, independent worker/thinker.

Great attention to detail; follow-through.

Bright, capable, logical, intelligent.

Exercise good judgment and takes initiative to properly address and resolve issues.

Ability to prepare draft correspondence from verbal guidance and/or notes and proofread to detect and correct grammatical and spelling errors.

Pleasant and professional image and phone manner.

Other Important Attributes:

Composed demeanor, professional appearance, positive attitude and customer-oriented approach are priorities for this position.

Ability to keep processes moving forward and take initiative as appropriate.

Must be confident and capable when communicating with customers inside and outside the company.

Ability to work independently with little supervision, effectively prioritizes tasks, and manages time well.

Must be self-motivated, reliable, dependable with excellent attendance, flexible and versatile.

The ability to work well under pressure.

The type and number of properties assigned may change so the applicant must be flexible.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions to the extent the Company may do so without undue hardship.

While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is regularly required to walk and occasionally required to stand, stoop, kneel, crouch, or crawl, and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions to the extent the Company may do so without undue hardship.

The noise level in the work environment is usually moderate.

JBG SMITH is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.