Unique and beautiful venue. Friendly and helpful staff and guests loved touring the aquarium. Read less

Services Used: Wedding Venue

wdk328

Wedding:

1/15/2011

2.4/5.0

Where to start?? I thought the planning and everything was going great until the rehearsal the day before the wedding and then I realized how unorganized the lady in charge is. She was rushing us through the whole process, leaving out details that I thought were very important. When a family member or member of the wedding party would ask a question she would get snappy. It was obvious that she was only in the business for the money and not because of a passion for her profession. I left that night unsatisfied. The day of the wedding my wedding members were having to scramble around and put my centerpieces together, whereas I was told that the aquarium crew would e responsible for that. During the wedding the coordinator disappeared. She was supposed to direct my guests around and we had no idea what to tell everyone to do because she had been so vague at the rehearsal. Thankfully, I had very understanding guests and we all just laughed about all of the mishaps. We had the building until 10:30pm yet she had her crew start cleaning up and putting everything away at 9. Several guests got up to get drinks and came back to an empty table because the crew had snatched up the plates that they were still eating. The service was so extremely poor!
However, the good:
The Ocean Journey bldg provided beautiful backdrops for pictures.it was very spacious, there were several places you could have the ceremony.

Where to start?? I thought the planning and everything was going great until the rehearsal the day before the wedding and Read more...

Where to start?? I thought the planning and everything was going great until the rehearsal the day before the wedding and then I realized how unorganized the lady in charge is. She was rushing us through the whole process, leaving out details that I thought were very important. When a family member or member of the wedding party would ask a question she would get snappy. It was obvious that she was only in the business for the money and not because of a passion for her profession. I left that night unsatisfied. The day of the wedding my wedding members were having to scramble around and put my centerpieces together, whereas I was told that the aquarium crew would e responsible for that. During the wedding the coordinator disappeared. She was supposed to direct my guests around and we had no idea what to tell everyone to do because she had been so vague at the rehearsal. Thankfully, I had very understanding guests and we all just laughed about all of the mishaps. We had the building until 10:30pm yet she had her crew start cleaning up and putting everything away at 9. Several guests got up to get drinks and came back to an empty table because the crew had snatched up the plates that they were still eating. The service was so extremely poor!
However, the good:
The Ocean Journey bldg provided beautiful backdrops for pictures.it was very spacious, there were several places you could have the ceremony. Read less

Services Used: Wedding Venue

Amanda

Wedding:

4/23/2005

5.0/5.0

I was an employee at the time of my wedding and had my reception in the new building (Ocean Journey) before it was open to the public. It was a great venue to ave an event (very unique), and it allowed our families and friends to view the new aquarium before anyone else.

I was an employee at the time of my wedding and had my reception in the new building (Ocean Journey) before it was open to Read more...

I was an employee at the time of my wedding and had my reception in the new building (Ocean Journey) before it was open to the public. It was a great venue to ave an event (very unique), and it allowed our families and friends to view the new aquarium before anyone else. Read less