Award baggage policy

I booked a partner award on united to Hawaii with the long haul segments in business, but have connections in economy. The initial segment on my return is in biz and the ticketing indicates 2 pieces of baggage are allowed, but the initial departing flight is in Econ with zero allowed pieces indicated on the confirmation ticket. I called united and the rep said I would be allowed two pieces of baggage free on both legs since this is a premium cabin award.

I agree with Mackieman, you shouldn't have any problems checking 2 pieces for free. That said, United's website really stinks when it comes to checked bag fees and exceptions. Even the "baggage fee" tool they have doesn't allow for mixed-class travel in one direction.

From UA to other carriers shouldn't be a problem but leave sufficient time to make the connection. It takes a while to get over to the inter-island terminal and you'll need to do check-in for the local carrier once you get there.

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