Telephony--Clecs, Long Distance/Expert Profile

Jack Morgan

Expertise

I will be glad to answer questions about your Merlin Legend and/or Magix telephone system. I also know the Partner telephone system as well. And of course the Voice Mails that these systems use.

Experience in the area

I am a retired Tier-3 Technical Support Engineer formally employed by AVAYA, Lucent & AT&T. I was a TIER-3 Engineer on these products BEFORE they were products. Besides assisting Technicians on problems with these products, I was responsible to contact Bell Labs with product issues.

Education/Credentials

University of HARD KNOCKS, and several courses in the telephone industry. Also, I was a UNIX system administrator.

I have no experience with Cordless Phones, however, there are telephone "SYSTEMS" such as the Merlin Legend, Merlin Magix and Partner Systems that I service that have the ability to be "PROGRAMMED" with