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Can't connect to the internet

zachjack

Posted 26 May 2011 - 07:54 PM

zachjack

New Member

Member

2 posts

I'm trying to help my father in law fix his Acer Aspire 5534, Windows 7 64 bit laptop. He's been using it with no problems for over a year. Just recently he can't access the internet. I've tried to access wirelessly and hard wired and no connection. I know it's not my internet. I'm able to access wirelessly on my laptop and also wired connection with my desktops.

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underscor3

Posted 27 May 2011 - 10:56 PM

Jacee

Posted 28 May 2011 - 02:12 PM

Jacee

Malware Expert

Expert

994 posts

Make sure connection using 'Proxy' Server, isn't set ......

1) Under “Tools” in the browser tool bar select “Internet Options”.
2) In the “Internet Options” window that pops up, click the “Connections” tab at the top.
3) Click “LAN Settings” near the bottom of the “Connections” section.
4) If the “Proxy server” checkbox is marked with a check, click it to deselect/uncheck it.
5) Click “Ok” to close the “Local Area Network (LAN) Settings” window.
6) Click “Ok” to close the “Internet Options” window.

DarkSchalie

Posted 28 May 2011 - 11:23 PM

1st one means connected with no internet connection.2nd one means not connected to any network.3rd one means connected wirelessly.4rd one means connected wired.

I have the first one. connected with not internet connection

Do you have a HP Printer? Are you connected to the right one? I sometimes accidently connect to my HP one, which is for printer sharing, not internet. Try connecting to all of your networks available and see which one connects to the internet. Make sure the one is yours because I wouldn't want you too connect too someone else's and freeload.

Heres a picture of my current available networks for an example. Make sure the one your connecting to has an icon looks similar to the one circled black, not the red one, thats printer/computer/anything else sharing.