Translation Services – Doing the job right the first time

At Monterey Language Services, we do the job right the first time! Our customers can depend on us to deliver a high-quality translation from the beginning. Our goal is this: Our customers will not need to have it reviewed and sent back to be corrected even once.

To assure this, we have developed a rigorous management process, starting with choosing the best translators from our translator database. We always select translators with the subject matter knowledge and experience necessary for the project at hand, using translators who specialize in marketing for marketing translations, medical translators for medical translations, legal translators for legal translations, and technical translators for technical translations.

Using translators unsuited to the subject matter leads to mistakes, and it is the most common problem in translation projects. That is why selecting the right translators is a fundamentally important step in our process.

We don’t rely on just a handful of translators. We have a huge database and network of linguists, many of them accredited and certified, and we are continually expanding it, always looking for the best translation professionals in their fields. We start by screening our translators and testing them to make sure they are able to perform to our standards. We also build and maintain a professional working relationship with them, to make sure they understand our standards and our clients’ needs.

Even after the translation is complete, we further review our translators’ work to make sure they meet our quality requirements. We find, isolate, verify and resolve any issues. With the multi-stage quality assurance process, which uses at least two linguists for every translation, followed by an extra round of QA and Verification, we ensure that no mistakes slip past us into the final product.

Doing the job right the first time is utterly important. It saves time and avoids extra cost. Best yet, it helps our clients increase communication success and business growth. This is our mission every day and we are loving it!