“Worst customer service ever, got a $70 dress wore it twice and washed it as instructed and it tore. I opened the app to chat and they kept ignoring and closing the chat. So i called and they asked for a picture and more details. A few weeks later a receive a call telling me that it is not a manufacturer mistake.”

“I was amazed by the breadth of choice available for the components when I was building my laptop and I made a custom one that perfectly fit what I had in mind. Currently I'm developing (for hobby) games for the Oculus Rift and so I needed a very powerful laptop with a great graphic card (gtx 1080). I was a bit worried about putting such a powerful graphic card on a laptop but so far the temperature are not worrying and the laptop is performing exceptionally well, I coulnd't be more satisfied. a...”

“At this point in my life I can well afford a real diamond, but could not justify that much money on a piece of jewelry.. I ordered a diamond nexus solitare.. What a disappointment! However,the customer service was great. I I received a full credit once they received the merchandise..The Moissanite cushion cut novo arrived a couple of weeks ago.. and wow does it sparkle in certain lighting!! The depth and sparkle looks just like my diamonds. For those of you just starting out, not only can you g...”

“Purchased a used Taser X26 from arms unlimited. Taser arrived and appears to be in good shape.... But it did not come with the needed cartridge as shown on their website. Called customer service and was not helped by a rude lady who gave me several different reasons why she would not send the missing part and because it sold as used I should have known it would not come complete! I was told to email customer service but got a very similar response letting me know basically too bad. But they do n...”

“Overall my experience was good. Shipping took a while, but everything was received ok one shipment. Unfortunately, sizes run a bit small so I was no able to use 2 of my ordered items. Received prompt communication from customer service as well as quick refund. ”

“Horrible. Will never use them again.I was unable to get any information on returning the item that was too big and not accurately sized.There is no return information available other than a sales email and live chat that only directs you to the same said email if you ask about returns. The website states to call or email when you open their return policy link but provides no other information on how to do so. When you ask for the phone number, via live chat, they state "sorry but we are not pr...”

“Purchased Groupon for a massage 5 days ago, then received an email immediately from Groupon that business was closed. I was to contact customer service via chat. I did, representative was not understanding of my issue and did not offer me Groupon Bucks or a refund!! Why did Groupon charge me for a Groupon for a business was closed?? I feel Groupon should have immediately refunded cost to my credit card! Very frustrating and terrible customer service!! What a ripoff!!”