Highly impressed by Dean - he was so helpful and friendly and really tried hard to repair before replacing. On the Friday when the new part was due to be fit, Dean kept in touch with me. The job was being passed to Carl and unfortunately I wasn't pleased with his communication, timekeeping and lack of contact. Thank goodness Dean was able to pick the job up and come and fit the part - we really appreciated him coming out so late on a Friday afternoon.

Non emergency call out pleasant helpful person. Was slightly unsure of the time they were actually due as no approximate time was given ie early PM ? late PM ? early evening ? therefore I had to stay local to home all day. Did agree to a call 20 minutes before they were due to attend my home however which was helpful.

Excellent same day service; in fact arrived earlier than they thought they could. Professional & Helpful advice in sorting the problem and then preventative works, and all completed to a high standard.

Called the Lock Father after weeks of problems with a new lock, they were at the Office within 10 minutes, fully advised us of the Insurance implications of the lock fitted, replaced the lock and cut 18 keys on site and tested every single one. Fast, Friendly, professional Service, will definitely recommend.

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