TripAdvisor Traveler Rating:

2.05Cleanliness

3.05Location

3.05Rooms

4.05Service

4.05SleepQuality

3.05Value

2.05

“So So Saturday Night....”

Nov 05, 2013Thomas G, Brunswick

Bathroom toilet was dirty not neglagence just the room was likely unrented for a long period of time. It was stale. The bar was to be open at 5 PM. we came down at 5:15 bar not open. Staff told us bartender must be running late. Went elsewhere for drinks. The staff was very nice,but the entire building needed attention.

Read management response to this review.

Management response from HospitalityMgr, Manager

First thank you for taking the time to write an review and thank you for your business. After reviewing your comments actions have been taken. I will say the bartenders are always on time to open the bar at 5pm daily, this day the bartender sister was late which may her late so Im sorry for that. We have reviewed the rest of your comments and action has been taken. Please keep us in mind when your in the area again.Thanks,Jason Smith GMRamada Hotel Austinburg Ohio
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