Frequently Asked Questions

1) How long does it take to make a quilt?

It really depends upon the size. If you would like a lap size quilt - which is the most popular - then
it would take anywhere from 4 to 6 weeks, a double or queen size 6 to 8 weeks,
however if you would like a small wall hanging (say 30" x 30") it would only take a couple of weeks.

2) How much does it cost?

The pillows start at $65, quilts are all custom, so really hard to say. Honestly, you need to give me a call
and have a brief chat with me to see what it is you actually want made and we can gp from there. You'd be
surprized what I can make work for your budget! However, this all being said, you can count on the quilts being
upwards of $200, considering all the work involved.
All the sizes include some photos with them to give added value.
If you would like additional photos, they are also reasonably priced at $10 per 8.5" x 11" fabric sheet.

3) Are there any "hidden" fees?

As I said above, if you want more photos than is included in the size you are purchasing, the additional
cost would be $10 per 8.5" x 11" fabric sheet.

Shipping costs are extra, unless you live locally. If you live locally, KCQ will personally deliver your quilt
to you if you are unable to pick it up.
If you require shipping, then you can let us know how you would like it shipped and we will add it to the final price,
or we can send it COD.

4) How does payment work?

Once an Agreement is made to complete the work, a non-refundable deposit of 50% is required.
When the work is completed, the remaining is due before the quilt gets shipped out.
KCQ accepts e-transfer, cash, PayPal, or the Sqaure Reader. If you choose to
pay by Paypal or Square Reader, a 3% charge will be added in to cover fees.

5) What if I only want to get the photos printed on fabric from you (and make the quilt myself)?

That is no problem at all. We charge $10 per 8.5" x 11" fabric sheet.
The shipping costs would be fair postage prices if you weren't able to pick them up yourself.

6) Is it washable? How do I care for it?

Yes! I would recommend only hand washing, however - and in cold water, if you must wash it at all.
If you are purchasing a larger quilt that would be hard to hand wash (a queen size, for example),
then you could put it in the washing machine, but please let me stress on a gentle cycle only, with no harsh detergents!!
DO NOT PUT IT IN THE DRYER; lay it flat to air dry, instead.
I am not sure about dry cleaning it - I have never done that, nor have I heard of anyone else doing that, so I honestly
cannot give an opinion on that one way or another. However, if you are purchacing a quilt with photos, then I would like to
stress that it should be more of display piece than something that gets handled regularly.

It is okay to iron it afterwards - including the photos (really!).
If you have a wall hanging, naturally over time dust will settle on it, so I would recommend vacuuming it once in awhile
with just the nozzle (please don't lay it on the floor and go over it like your vacuuming the carpet!) and a soft brush attachment.
Also, try to avoid having your photo memory quilt in a place of constant direct sunlight,
as the photos and fabric will eventually fade if subjected to that.

Also, check out our Quilt Care page for websites for more information on this subject.

7) Is any of it done by hand?

KCQ does as much work as they can by machine…only seldomly will there be hand work done.
If there is hand work done, it will be reflected in the price as it is more time consuming.

8) I have some pictures I'd like to use, now what?

Great! If they are film photos, then they would need to be snail-mailed to KCQ.
If they are damaged in some way (scratched, folded, torn, discolored, etc), KCQ is not able to "repair" them.
However, there are many places out there where you can take them to to have them digitally
repaired for a fee - usually it doesn't cost too much. If you need help finding such a place, let me know
and I will help you find one.

If the photos are digital, they can be emailed - but should be sent with the best quality
(highest resolution) possible. This may mean you need to send them to me in multiple emails, but that's okay!

9) How do I get my photo's to you?

If they are film photo's, they would need to be snail-mailed. If they are digital,
they can be emailed. KCQ does not, in any way, destroy your film photo's.
They are simply scanned onto our high quality equipment.

10) Do you "wreck" my photos - should I send you copies and not originals?

KCQ does not destroy or wreck your photo's. You will receive them back in the same condition
they were sent to us. If you are still really concerned, for your own peace of mind, you may
consider getting duplicates made and sending us those.

11) How do I know what quilting design to use?

Typically, quilt designs are symmetrical (but don't always have to be). If you have an idea,
that's a good place to start. If you don't have a clue, then have a look at some of the
samples on the gallery page or Pinterest is always good, too!
We also have some templates that you are welcome to look at,
or we can brain storm until we find the perfect design for you.

12) What about color scheme?

That is up to you. KCQ can help with suggestions, however. It's a good idea to look at the photos
you'd like included in your quilt and possibly draw some colors from them.
Another thing to consider is the room the quilt be in most of the time, so it blends in well and looks
to be part of the decor.

13) Who purchases the fabric?

KCQ includes the cost of the fabric in all the pricing.

14) What about embroidery?

Embroidery can be done for a reasonable cost of $10 per 5" x 7" area hooping (this simply means
every time the fabric needs to be re-hooped, there will be a charge).
There are countless designs that can be embroidered, as well as words/names. Have a look at some of the
samples on the gallery page.

15) Do I get to see it during the construction phase?

Absolutely! Just let KCQ know you would like this free option. We always take digital photos of your work
and post them onto our socail media to let others see what we are working on. I encourage
you to follow us - at the very least - on Facebook,
if not other outlets. It is also a huge benefit if you
leave us comments on said social media outlet(s) about your project, share the post to your own page and/or tag
your friends so they can see it, as well.

16) How does shipping work?

Once the quilt is complete, KCQ will contact you. If you live locally, we will personally deliver
the quilt to you - or you can come and pick it up. If you require shipping, then let us know how you would like it shipped
and we will add that price to the final cost, or we can send it COD.