FIXED: Because of a recent update
of Microsoft Office, your helpdesk form in
Outlook might display as blank and there
might be a separate popup panel where the
helpdesk fields are shown. We have applied a
quick fix to this issue with this update.

FIXED: Outlook crashes when
navigating/clicking to an empty Team Helpdesk
folder such as Ongoing Cases, Resolved Cases,
KB, History Resolved, History Ongoing etc..