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Our Pediatric Office

Mansfield Pediatrics

Our dedicated staff works hard to make your visits to our office as smooth as possible. We've provided helpful information about our office on this page, including directions, hours, insurance and billing, payment options and financing.

We begin answering the phones for sick appointments at 7:30 a.m. and see patients as early as 8:15 a.m. with 4:00 pm being the last appointment of the day. Any appointments later than 4:00 pm are made at the doctor’s discretion. Dr. Burton's first appointment is at 8:15 am and Dr. Archer's at 9:00 am. Our office building remains open until 6:00 pm to enable parents to drop off or pick up forms.

AFTER HOURS MEDICAL ADVICE:

Between 5:00 pm and 7:30 am, on weekends, and on holidays call (817) 453-7770 for instructions or call (855) 456-6976to reach the After-hours Children’s Health Nurse Advice Line. The doctor on call will be contacted by the nurse if required.

APPOINTMENTS:

We schedule our patients on an appointment basis only. Walk-in visits are discouraged. If your child is acutely ill or injured please contact our office. We can determine whether appropriate care can be given in our office or whether going to the emergency room or urgent care is necessary.

New patients are expected to arrive at least 15 minutes before your scheduled appointment in order to complete the necessary forms and verify the insurance information before you see the physician.

If you are late for an appointment it may be necessary to reschedule you because it affects the other appointments scheduled. An appointment must be canceled a minimum of 2 hours in advance.

SCHEDULING APPOINTMENTS:

For an urgent problem, call for an appointment early in the day as early as 7:30 a.m. For routine scheduling (e.g. physicals, routine medical checkups, etc.) we request that you call between the hours of 08:00 A.M. - 05:30 P.M. We have several phone lines and we try to answer them as fast as possible. We ask that you keep your calls as short as possible to help us handle the large volume of calls we receive.

MULTIPLE COMPLAINTS:

Your most significant problem will always be addressed. However, secondary problems may be deferred to a later visit or dealt with briefly. We must do this in order to keep the clinic running on schedule.

Contact Us

Questions or Comments?
We encourage you to contact us at 817 453-770 whenever you have an interest about our services. Only email general questions.