Hero: desireless1
Location: Startscreen before being able to choose the hero to enter the game
Error Message: None
Actions Before Getting Stuck: just trying to enter the game

A friend of mine who has can not write Messages in this Forum has the same Problem.
Please solve this issue for him as well:
Hero Name: Nickolodeon/ Vivigantella/LaBorgia/ Machiavelli/ Inventariat1
Same issue as mine...