Functional Testing for Magento Support Agency

Overview

SupportDesk is the leading organization specializing in delivering full-scale technical support for online stores running on Magento.

Challenge

The company has an in-house development team. However, they lack internal QA support. Therefore, the team needs independent software testing experts, to provide with a third-party perspective on the project and give unbiased feedback on the software workflow.

Solution

Before starting the project, we suggested the areas to support. The whole QA process was divided into 3 parts so that the indicated software pieces were properly tested

We devoted the first stage to functional testing. In such a way, our team analyzed the overall performance of an online store and detected functionality related conflicts in the code. After the errors were fixed, we ran one more scope of functional tests to ensure everything works correctly