If you are already a member AND THINK YOU ARE ALREADY LOGGED IN, the following may assist in resolving the reason you have been taken to this page:

Problems logging in to the members website generally arise because internet browsers are loading a cached image of the website. Browsers do this to speed up browsing. You may think you have logged in, but are not. The test is that if you can see the “Login now” link at the top right of the Home page, you are not logged in. If you can see “[Your Name] – Your Profile – Logout” there, then you are logged in.

We have identified that this issue is especially prevalent with Internet Explorer Version 9. This is now an old version of Internet Explorer, which is now at version 11. Internet Explorer version 11 is far more secure than version 9, so I strongly suggest you take the time to upgrade.

Exactly how you get around the caching problem depends on what operating system and browser you are using. First, try this, which will work in most cases:

Try to log in and if you can, go to a members menu item and ascertain that you can open a document.

If that is OK, log out.

Then close and re-open your browser.

Type in www.bwts.com.au and Enter.

Then re-establish your Favourites.

Usually, this fixes it, but if this does not do the trick, you may have to delete browsing history and/or delete cookies and/or clear your cache. Just how you do this depends on your operating system and browser.

If you are using Apple/ Safari, one knowledgeable member tells me the trick was simply to delete the cookie for www.bwts.com.au.

I hope this may get you out of the problem, but if not, please get back to me.