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Telecom. Simplified.Simplified Communications will consult with your organization to discover the best telecommunications solutions including voice services of all formats, internet services, and television. With our strategic partnerships, we represent virtually all major carriers, allowing us to provide you with an unbiased experience that will take your business towards your business goals, with no additional fees.

Your business may be overspending on telecommunications costs. According to Gartner Research, billing errors could represent as much as 14 percent of telecom spend. Telecom consulting firms have reported that billing errors were discovered in 81 percent of their client base – in multiple cases exceeding 20 percent of invoice. Yet 85 percent of companies do not audit their telecom bills, but simply pay them in full.​In order to shed light on your business’ telecom expenses – and reduce costs – ensure that anyone handling your telco accounts has Key Performance Indictors (KPIs) that match growth strategies. In addition, regularly review needs and usage in International calling costs, handset/hardware costs, and data consumption and charges. Conduct an internal audit to review historical pricing and review the presence of unused products/lines that are incurring charges. Audits can uncover things like:​

Billing errors such as incorrect call rates and overcharges

Being locked into an outdated plan because of contacts

Misuse of hardware

Unused services for which you are still paying

​On an ongoing basis, consider current products and which will be the best fit and which will reduce costs and maintain or improve operational efficiencies. You won’t be able to realize telecom cost reductions by being complacent, but Simplified can help by performing a full audit to identify problems as well as opportunities.

Since your company’s telecom services can account for 5-20 percent of annual expenses, it makes sense to perform a telecom audit in order to discover where you may be losing money and identify ways to save. When performing a telecom audit, professional auditors like those at Simplified will examine your local telephone bills, long distance invoices, wireless services, internet and VoIP bills, and current tariff charges. From this information, your auditor will prepare but a detailed and comprehensive report.

The most common areas to find savings are:

Surcharges

Usage

Late payments/interest charges

Shortfall penalties

Term liabilities

Contract renewals or expirations

Contract terms and conditions

Taxes and governmental billing

Account reconciliation

Once the audit is complete, Simplified agents work for you to negotiate better rates through your current provider or by helping you find a new one. For more information on how a telecom audit can help your business, contact Simplified today.​