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Only stayed one night. Overpowering citrus smell in lobby. Friendly and helpful staff at the bar. Elevators are busy. Free WiFi only available in the lobby. Room was nicely decorated, no complaints, a short cdn walk to the trolley. Lots of breakfast options nearby.

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David M, Manager at Hotel Adagio, Autograph Collection, responded to this review

Thank you so much for sharing your feedback with us. Scent is a large component of our "arrival experience" and I appreciate your letting us know that it might be a bit too much. I will share this information with our team and consider making a change to a lesser scent. We always appreciate feedback from guests and hope that...
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No one at the door to help with your bags, no concierge on a Saturday, front desk staff unable to assist with tourist attactions or dinner reservations. Very disappointing and not what you would expect from a hotel by Marriott.

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David M, Manager at Hotel Adagio, Autograph Collection, responded to this review

Dear Ariel B. Thank you for taking the time to share your feedback. I am so terribly sorry that we were not at our best during your recent stay. Clearly, this is not the standard at which we hold ourselves. I have shared your observations with the appropriate departments and assure you that your comments will be used to make...
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The autograph hotels by Marriott are nice smaller hotels for the most part. This hotel is located on Geary St near the theatres and close to Union Square. The rooms are nice if not luxury, but the staff is outstanding. The elite breakfast includes any choice from the breakfast room menu. The food was excellent, "home cooked" by a lovely...
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David M, Manager at Hotel Adagio, Autograph Collection, responded to this review

Thank you so much for taking the time to let us know about your stay. As a member of Marriott Rewards Elite Program, we know that you spend so many nights away from home. It means a lot for you to share your experience with us. Tia is the young lady who prepares breakfast and she was thrilled when I...
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Hotel Adagio is a great hotel for those that are looking for a place to sleep and explore during the day. It's a boutique hotel which was perfect for us as we only needed a clean place to stay and shower. The location of this hotel is amazing! We were able to walk to Union Square and didn't have to...
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David M, Manager at Hotel Adagio, Autograph Collection, responded to this review

Thank you so much for taking the time to share your experience and for the review. We sincerely appreciate the feedback and will use it as an opportunity to further improve the experience we offer our guests. Thank you for choosing the Hotel Adagio and we will look forward to your next visit.
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I was here for a week for business and had some good things and bad things to say about it.
Good:
- Close to public transportation
- Nice, well kept, clean space
- Free tea/coffee whenever you want it
- lots of plug ins around the room
- comfy bed
Bad:
- breakfast is pricey
- said coffee is not...
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David M, Manager at Hotel Adagio, Autograph Collection, responded to this review

Thank you so much for taking the time to share your experience with us. I am so sorry to hear that we might have fallen a bit short of your expectations. We are looking into an in-room coffee option for our guestrooms and I have been looking at additional amenity offerings as well. Thank you again for your review and...
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First thing upon arrival: If you're parking overnight, the hotel offers it for $49/day or for $25 you can self park literally next door in the garage.
Exceptionally friendly checkin in with Kat. She mentioned Happy hour was still going from 5-7, so I indulged in a $5 draft.
This hotel has that old school charm with modern amenity upgrades....
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David M, Manager at Hotel Adagio, Autograph Collection, responded to this review

Thank you so much for the time it took to write your review and for sharing you experience with us. I am delighted that you were able to enjoy your guestroom and our Happy Hour. Kat was thrilled when I shared your kind words with her. Please let us know when you will be traveling back to San Francisco. We...
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Recently I stayed at the Hotel Adagio in San Francisco, part of Marriott's Autograph Collection. It's a 16 story boutique hotel. I booked an Audition category room which at 11x21 feet not counting the door or bathroom area felt a bit small. That's OK.
At higher end Marriott properties you expect a concierge lounge. It's a boutique hotel, so they...
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David M, Manager at Hotel Adagio, Autograph Collection, responded to this review

Thank you so much for taking the time to share your observations with us. I am so terribly sorry that the HVAC was not working properly. I cannot imagine how uncomfortable that must have been. I have shared this information with my Engineering Team and they have made the necessary repairs so that future guests will not be inconvenienced. Yes,...
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I stayed in a large king room for 4 days. It was very spacious, designed well, and the housekeeping was excellent. The decor was nice throughout. I enjoyed the free coffee and tea in the lobby. Front desk service and bar service was great as well - nice happy hour deals and great cocktail selection! Always enjoy a fridge and...
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David M, Manager at Hotel Adagio, Autograph Collection, responded to this review

Thank you so much for choosing to stay with us at the Hotel Adagio. We appreciate not only your business, but also the feedback you have provided us. I am so happy to hear that you enjoyed your stay and were able to take in all that San Francisco has to offer. Yes, our area is undergoing a bit of...
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Stayed a couple nights for a quick vacation, stayed in a handful of other places in the city but wanted to try something new.
Check in was quick and easy, desk staff very friendly.
Rooms are charming, but on the smaller side and a bit stuffy. Wifi was below average (when you could connect)
Overall for 2 nights pleased for...
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David M, Manager at Hotel Adagio, Autograph Collection, responded to this review

Thank you so much for both the review and for the feedback. I have shared your comments with all relevant departments and we are putting processes in place to ensure that future guests do not have the same experience. Again, thank you for the opportunity to improve and we hope that you will consider us for your next vacation.
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Stayed the weekend before thanksgiving. It's such a cute hotel. Loved the lobby bar. Enjoyed some happy hour there. Room service was very impressive. The food was excellent! I had the crab hash and they're benedict both were great. The location is great too. Very accessible. A bit close to the tenderloin but not too close, it's not scary. The...
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David M, Manager at Hotel Adagio, Autograph Collection, responded to this review

Thank you so much for taking the time to share your experience and for the great recommendation. I love that you were able to enjoy our food and beverage experience as well. Can be tough to do with so many great options in San Francisco. The Jones Bar next door is fabulous and with the weather getting warmer, you will...
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Amenities

Questions? Get answers from hotel staff and past guests. Ask a question

Highlights

Room Service

Restaurant

Fitness Center with Gym / Workout Room

Bar/Lounge

GreenLeadersSilver level

About the property

Wheelchair access

Non-Smoking Hotel

Pets Allowed ( Dog / Pet Friendly )

Things to do

Restaurant

Fitness Center with Gym / Workout Room

Bar/Lounge

Room types

Non-Smoking Rooms

Family Rooms

Suites

Internet

Paid Wifi

Paid Internet

Services

Room Service

Business Center with Internet Access

Meeting Rooms

Dry Cleaning

Laundry Service

Concierge

Banquet Room

Multilingual Staff

Official Description (provided by the hotel)

Hotel Adagio features a fresh design that bridges its Spanish Colonial Revival architectural roots to a clean and contemporary design aesthetic. In the heart of San Francisco's theater, dining and shopping districts, the Adagio is the perfect destination for exploring whether you're visiting on business or pleasure. Uniquely San Franciscan and clearly Californian, the new Hotel Adagio offers a pace and atmosphere that is luxuriant and aromatic....more less

Additional Information about Hotel Adagio, Autograph Collection

Address: 550 Geary Street, San Francisco, CA94102

Location:United States > California > San Francisco

Price Range (Based on Average Rates):
$$$

Hotel Class:4 star — Hotel Adagio, Autograph Collection 4*

Number of rooms: 171

Reservation Options:

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Also Known As:

Adagio San Francisco

Hotel Adagio San Francisco

Hotel Style:

#21 Luxury Hotel in San Francisco

#24 Business Hotel in San Francisco

#26 Green Hotel in San Francisco

#45 Romantic Hotel in San Francisco

#61 Family Hotel in San Francisco

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