Outstanding Service

Easy Online Resources

Proven Reputation

International Student Service

Coverage Orientation

Quarterly Sessions

New international students need information on how their insurance plan works, where to get an ID card, how to find a doctor or hospital, how to submit a claim, and where to get help. We can handle that.

Doctor Searches

Simple Online Search

When a student needs a doctor they are typically sick and so need a simple and easy method to find doctors that accept their insurance. We provide online tools to make this search easy.

Claims Processing

Online Claim Process

When it is time for a student to submit a manual claim we provide an online solution or 24 hour phone support for submitting documentation and reviewing the claim in a timely manner.

FIIG Update

Telehealth Services

The plan’s PPO network, First Choice Health , has now updated their provider search website to include in the “SPECIALTY” search feature, Telehealth services.

If you are searching for a physician or clinic that provides Telehealth services (video or phone), please type TELEHEALTH in the “SPECIALTY” section of the search tools and you will have different options (please see image below).

*PLEASE NOTE: All plan provisions apply for these services, including any copays, maximum benefits and pre-existing condition waiting periods. Telehealth Services are being provided due to the COVID-19 pandemic and is subject to change at a later date.

YOU MUST BE LOCATED IN THE UNITED STATES TO UTILIZE THESE SERVICES

Please CLICK HERE to continue to the website or scroll down to see previous updates.

URGENT HEALTH UPDATE: Coronavirus Disease 2019
(COVID-19).

The Washington State Department of Health has established a call center to address questions from the public. If you have questions about what is happening in Washington, how the virus is spread, and what to do if you have symptoms, please call 1-800-525-0127 and press #. Note: The DOH coronavirus hotline (1-800-525- 0127, press #) is experiencing high traffic and may be temporarily unavailable.

How COVID-19 Spreads

Person-to-person spread
The virus is thought to spread mainly from person-to-person.
• Between people who are in close contact with one another (within about 6 feet).
• Through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Spread from contact with infected surfaces or objects
It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Symptoms

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 COVID-19) cases. Symptoms may appear 2-14 days after exposure*: Fever, Cough, Shortness of breath

Prevention & Treatment

There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases.

*PLEASE NOTE: Medical providers will NOT perform routine tests unless you are showing symptoms. Please be sure to call our medical provider or hospital before seeking treatment so they can advise you how and where to enter the facility.
• Avoid close contact with people who are sick.
• Avoid touching your eyes, nose, and mouth.
• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
• Follow CDC’s recommendations for using a facemask.
• CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
• Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
• Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
• If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.