I am starting to take up computer repair and hopefully I will get my A+ ceretification in this field. A friend is going to give me an old Dell computer of hers to work on and she told me that once I get it to remove the Jumper to delete her password. Is this information true or could you steer me in the right direction to get started.

Answer Wiki

Sounds like she may have set a BIOS password. You would have to find the manual for the type of motherboard it is to find which jumper to remove.

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If it is the Windows Password, that will not work, no. Typically people do not set BIOS passwords; most are not aware you can or how to do it. The only thing you can do if this is the Windows password is re-install the OS unless she is willing to give you her pw and then you can create a new account and delete hers.
~ technochic

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If its a bios password, then shut down computer and open up CPU and remove the BIOS battery. Now use a small wire to short the circuit by connecting the two ends of wire to the minus and plus end points of battery inserter (the place where battery is inserted ) for 2-3 second. This will remove the password of the bios. Now close CPU and restart.
PS.: BIOS battery is flat round battery around 1.5 cm in diameter.

Maybe she could just tell you the password...? ;-) Check out this article I wrote on BIOS password hacking - may have a few more tidbits you can use:
http://searchenterprisedesktop.techtarget.com/generic/0,295582,sid192_gci1206494,00.html

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