explorer

some how explorer on my laptop was mess -up. now when I boot up I get as far as the desktop and a error message pops up saying "illegal operations...." and it stops there, my question is how can I get explorer fixed to continue loading, my cd drive is also messed up so I cant use my restore disk to fix it. Any ideas??

AOL 5.0 is a nightmare. Like IE5.0 only worse, it verwrites explorer.exe as well as a few other key system files and the registry. Normally, these problems are not reversable and the only solution is to do a clean install. This is unfortunate and only makes me like AOL that much more. They will not admit this problem though the technical support department of the company I work for takes about 5-10/agent/day on the subject. Basically, I'll leave you like this. If you are giong to stay with AOL which I would not recommend, do NOT go with 5.0. In the meantime here is Microsofts fix for the whole thing which I have seen work once! I guess we can't blame it all on AOL. It's Microsoft that had IE5.0 integrate into Windows!

PSS ID Number: Q225040
Article last modified on 08-12-1999

WINDOWS:5

WINDOWS

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The information in this article applies to:

Diamond InControl Tools and Diamond Monster Fusion drivers replace the
Comctl32.dll file located in the Windows\System folder. To work around this
problem, extract the Comctl32.dll file from the Windows Update Setup Files
folder to the Windows\System folder.

Extracting Comctl32.dll from a Command Prompt:

1. At the command prompt, type "cd\c:\windows\system" (without the quotation marks), and then press ENTER.

2. Rename the Comctl32.dll file in the Windows\System folder to Comctl32.old by typing the following line and then pressing ENTER:

1Cell, I want to thank you for the above information, it worked and now my laptop is back to what it use to be. I've contacted a lot of techs about this problem and none of them gave me the correct information I needed to fix my problem. Again thank you so much, in the future I will recommend my friends and family about expers-exchange. Its Great!!!!

very glad I could help. i just wish Microshaft and AOL would figure out what they're doing to their customers and at least allow a viable means of returning to the previous configuration if the "upgrade" doesn't work. I guess if either of them spent as much time testing new releases as they do releasing them, it would be a lot better for every one!