• The choice of quality
• Unique human resources strategy
• The team of expertsthat you can trust

The choice of quality
Unique human resources
strategy.
The team of experts that you can trust

Our standards

Our standards

• Long-term investment in education
• Cooperation with top Universities
• The best talents for the best results

Long-term investment in education
Cooperation with top Universities
The best talents for the best results

Our Mission

Crystal System Group is an IT consulting and engineering enterprise.

We assist our clients to manage complexity, make better use of data and take enlightened decisions.

Our goal is to help our clients to understand what they need, and then deliver it.

Our Vision

Our ambition is to have the best reputation on the market in all our areas of expertise.

We achieve our mission through:

Focus on quality and simplification

Project-oriented approach

Demanding selection of our consultants

Our Philosophy

We believe that expanding qualified education is the only feasible way to generate long-term economic growth.

Crystal System concentrates on the importance of knowledge capital; a strong and coherent emphasis on education is central to our success.

Crystal at a glance

Crystal System Group is today the IT strategic partner to some of the most influential corporations in Europe.
With headquarters in Cyprus, Crystal System has software factories located in Romania, Moldova, Greece and Albania, countries
where IT culture is widespread and it is possible to provide cost-effective services to global clients applying the Nearshore Delivery Model.
Leveraging the existing quality of the Academic world, over the years we have developed an original education and hiring approach
based on partnerships with leading universities.
The considerable talent of our IT specialists provides our company with the unique capability of accelerating results and cutting
costs while guaranteeing state‐of‐the-art quality, as required by market leaders. By focusing on quality through people, Crystal
System Group has gained a competitive edge through extensive international experience in offering value added IT outsourcing
consulting and development services.

Our Strengths

The software development process is managed with a project-oriented approach: on this purpose we use Project Objects (PO), an innovative and powerful Enterprise Project Intelligence platform. PO is our key ally for the management and control of projects and for the exchange of information with our clients. Using a project oriented approach grants rigorous compliance with approved budget and in-time deliveries.

For each project, PO allows to create the breakdown structure and the plan; the project is organized in tasks, which are split into tickets; each must be opened, scheduled, executed, tested, accepted by the client and just then the development can be released

We are familiar to working with big corporations feeling overwhelmed by too much rigidity and bureaucracy; what they need is a flexible partner to work with.

Flexibility is one of our drivers: we are agile and able to adapt to our clients’ needs in terms of processes, organization and logistics.

We believe that a straightforward communication is the base for a robust and trustful partnership with clients. We put emphasis on communication and reporting.

On the side of project management, Project Object, the Project Intelligence platform we use, is the means that allows an easy exchange of information with our clients: we can easily deliver timesheets and attach documents.

The success of projects is supported by the assignment of roles based on RACI principles; in every project we identify the persons who are Responsible, Accountable, Consulted, and Informed for each action. When those key roles are clear it is easier to achieve good harmony in project execution.

Responsible: responsibility to perform a task can be shared.

Accountable: the person who is ultimately accountable for a task performance is only one; has power of veto.

Consulted: people to be consulted prior to a final decision or action being taken.

Informed: people who need to be informed after a decision or action is taken.

For us, Risk Management is a continuous process, not a spot intervention; we monitor technical risks, process risks and organizational environment risks in order to identify all possible hazards and mitigate them before they arise.

Our Risk Management Plan consists in:

Identify the factors that generate risks;

Quantify: calculate the probability of adverse event occurring, multiplied by the cost of occurrence;

Assign the risk ownership;

Mitigate: decrease the probability of occurrence, reduce business impact;

Monitor: issue tracking.

At the base of Crystal System’s success there is a key factor: our human resources development model. Since 2004 we have built an education programme based on partnerships with leading universities: every year we organize cycles of courses
that give to students a deeply specialised education in the most valuable and
up-to-date IT matters. We select our consultants from the most outstanding University students that excel in the courses, and they start their career with a knowledge and an experience that make them different from any other young IT professional.
Our people are our strength and pride!

At the base of Crystal System’s success there is a key factor: our human resources development model. Since 2004 we have built an education programme based on partnerships with leading universities: every year we organize cycles of courses that give to students a deeply specialised education in the most valuable
and up-to-date IT matters.
We select our consultants from the most outstanding University students that excel in
the courses, and they start their career with a knowledge and an experience that make
them different from any other young IT professional.
Our people are our strength and our pride!