Pickup / delivery conditions

Good to know!

Picking up the rented car from TRIP

If you want to pick-up or drop-off your car at the airport, you will need to cover the transfer fee worth 20 Euros (10 Euros pick-up and 10 Euros drop-off).

We are at your disposal for pick-up or drop-off of the car outside working hours (between 18:00-22:00 and 07:00-09:00), but for this service you must pay a delivery fee which will be equivalent to 10 Euros for pick-off of the car, and 10 Euros for drop-off of the car. In addition for the pick-up/drop-off of the car between 22:00-07:00 we will charge a 20 euro fee.

Documents required for the pick-up:

ID or valid passport;

A valid driver’s license.

Fuel at pick-up

When you pick-up the car from TRIP, we will provide it with a full tank of fuel. So when you drop it off, the tank must be filled, too.

Dropping off a TRIP leased car

Drop-off is done in the place, date and time agreed with the TRIP agent, and mentioned in the leasing contract.

If you want to drop-off the car in another city than the one from which you have picked it up, the drop-off fee represents the amount automatically/manually calculated, constituted from the number of kilometers between the cities in question, multiplied by 0.20 euro per km. Calculation is made for an average consumption of 4.7 l/100 km and 75 km/h.

In case you want to drop-off your car during Saturday or Sunday, you will have to pay a weekend fee of 10 Euros.

For the difference in hours between the pick-up and drop-off, that reach up to a maximum of 2 hours, we will not charge extra. But, if the difference is between 2-4 hours, you will have to pay a fee equivalent to 50% of the rental amount per day, and if the difference is greater than 12 hours, you will have to pay a fee equivalent to 100% of the daily rental fee.

What happens in case of damage / accident?

When you damage a car rented from TRIP, you have the obligation to immediately notify the agent and report the incident to the police.

If damage/accident has an unknown author:

Before returning the car, you have the obligation to obtain, Repair Authorization from the police.

If the accident occurred by your fault:

When you drop-off the car, in addition to the Repair Authorization from the police, you have the obligation to bring the report issued by the Police. Also, at the time of drop-off at the headquarters of TRIP, you will need to fill out a written statement.

If the accident was your fault, or the fault of another participant in the traffic:

You have the obligation to complete the finding amicable, or obtain Repair Authorization from the police, together with the report and a copy of the RCS (MTPL) insurance of the culprit, if he agrees. Also, at the time of drop-off of the car at the headquarters of TRIP, you will need to fill out a written statement.

Good to know!

Whoever the culprit is, it’s your job to check if they have been referred to all damage noted in reparation Authorization, issued by the police.