OnSIP Reviews

OnSIP is a real-time communications company that specializes in hosted VoIP solutions. The company offers its customers powerful yet simple phone solutions that come with included features and a BYOD option. Their hosted VoIP solutions give users the options to scale their phone system as needed, so that the phone system can grow with a business. OnSIP also makes it easy to utilize the best of your IP PBX through their SIP Trunking and Hosted VoIP solutions.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

Previously known as Junction Networks, OnSIP provides real-time communication services to over 45,000 businesses. OnSIP takes away the high fees, inflexibility, and burden associated with owning a traditional phone system and delivers solutions with businesses in mind. With more than 50+ phone system features, multiple configuration and integration options, and flexible payment options, OnSIP has carved its place in the VoIP industry as a trusted and innovative service provider.

Feature-Rich Phone Systems

OnSIP’s phone systems are packed with a range of features for businesses. These include basic functionalities (such as Auto Attendants, Voicemail-to-email, Groups, Find Me Anywhere, and ACD Queues) as well as advanced call center, collaboration, and admin features (such as Zendesk and Google Analytics Integration, Browser Phone App, and Intuitive Admin Portal). Plus, these features can be customized in real-time to accommodate a business’ changing needs.

Free Trial and Flexible Pricing Solutions

The best thing about OnSIP is that they make it easy for businesses to take advantage of their services through clear, simple, and flexible pricing. The offer three options: Pay As You Go, Per Seat Metered, and Per Seat Unlimited. The Pay As You Go option is suitable for businesses that don’t make lots of calls and want to keep their costs low. The Per Seat Metered plan is great for teams with low to medium external calling, while the Per Seat Unlimited plan is best for teams with high phone usage. And if you’re not sure which plan to get, you can take OnSIP on a test drive with its 30-day free trial offer.

Onsip customer service has been amazing... i have run into many issues related to Polycom Phone config and everytime Customer Service Team at Onsip has been great help.. Keep up the good work...

Pros
Service, Support, app and ease of Configuration

Cons
None

Would you recommend this provider to a friend?Yes

Great conistent service and outstanding support.

seanwestgate Aug 01, 2018

user_review

Sound Quality

5

Average: 5(1 vote)

Price

5

Average: 5(1 vote)

Customer Service

5

Average: 5(1 vote)

Features

5

Average: 5(1 vote)

Reliability

5

Average: 5(1 vote)

Rating

5

Average: 5(1 vote)

I have my own I.T. consulting business and recommend vendors to my clients. I have worked with a number of VOIP providers and have been disappointed with most of them. OnSIP is not one of those. They have been great providing very good quality service. We have them in number of businesses and not one has ever complained about service. They have a number of pricing options but it is the unlimited options that are most common. In that space, OnSIP is a little on the lower side but not the cheapest out there. However they are a very good value when you consider features and reliability. I have compared them all. What I like most about OnSIP and what makes them my preferred provider is the support. It is just awesome. The other company we like is Jive communications who is not listed on this site but they are also very good. They are the only two companies that I put my companies reputation on.

Pros
Great service quality.
Good pricing especially if you have a mix of phones where you need some on an
unlimited plan but others (like in a hallway or break room) on a pay as you
go plan, they will work with you.
Outstanding support!

Cons
You cannot send SMS texts to their system even if you forward to a mobile
phone. They tell me that they are working on this and it is something my
clients want.

Would you recommend this provider to a friend?Yes

OnSip

spectacular Jul 30, 2018

user_review

Sound Quality

5

Average: 5(1 vote)

Price

5

Average: 5(1 vote)

Customer Service

5

Average: 5(1 vote)

Features

5

Average: 5(1 vote)

Reliability

5

Average: 5(1 vote)

Rating

5

Average: 5(1 vote)

In the world of cutting the cord and simplifying everything, OnSip has nailed it! they make everything incredibly easy and streamline to switch over from the plain old telephone lines and systems that are outdated with no features, they even have tech support that answers on a holiday Sunday when I needed it!!!! I LOVE THIS COMPANY, if only every company was manage and run as good as this the word would be a better place.

Pros
price, service, attention to detail

Cons
nope

Would you recommend this provider to a friend?Yes

Great experience

micahddl Jan 23, 2018

user_review

Sound Quality

5

Average: 5(1 vote)

Price

5

Average: 5(1 vote)

Customer Service

5

Average: 5(1 vote)

Features

4

Average: 4(1 vote)

Reliability

4

Average: 4(1 vote)

Rating

5

Average: 5(1 vote)

We have been with Onsip for over a year and love it - there have been some hiccups along the way but all easily fixed and the support has been excellent. One of the reasons we got on board was pricing so I was afraid the quality might not be there, but it's been great. Also I love the new desktop app that they have introduced so you don't have to use through your browser when doing softphone calls.

Pros
Great support, easy to learn interface

Cons
Nothing in particular

Would you recommend this provider to a friend?Yes

OnSIP - Seamless transition and customer service that goes the extra mile!

tbellomy Jan 16, 2018

user_review

Sound Quality

5

Average: 5(1 vote)

Price

5

Average: 5(1 vote)

Customer Service

5

Average: 5(1 vote)

Features

5

Average: 5(1 vote)

Reliability

5

Average: 5(1 vote)

Rating

5

Average: 5(1 vote)

Our company recently transitioned our analog phone system over to VoIP with OnSip and we are very pleased, not only with the new service, but with the attentive and comprehensive help we received in everything from purchasing new VoIP phones, explaining how the new system will work technically, configuring wonderful new Polycom phones, and countless hours helping to get our doorbell configured on the system properly! And all of this for a fraction of the cost we are currently paying for 6 analog lines and a fax!! Highly recommend!!

Pros
Great and comprehensive customer service
Ultra-clear lines and no more unheard or misunderstood conference calls!
Exponentially more cost effective than analog lines
Ease of use in bringing offices across the country into the fold with one
button access
Able to host our own conference bridge with Hi-Def sound

Cons
The only con I can think of is if our ISP went out we would be without phones
too, as they are internet lines. But with a dedicated fiber ISP, that hasn't
happened yet! And if it does, lines can be forwarded to cell phones so that
no calls are missed.

Would you recommend this provider to a friend?Yes

Why look elsewhere?

jonbrown Jan 12, 2018

user_review

Sound Quality

5

Average: 5(1 vote)

Price

5

Average: 5(1 vote)

Customer Service

5

Average: 5(1 vote)

Features

5

Average: 5(1 vote)

Reliability

5

Average: 5(1 vote)

Rating

5

Average: 5(1 vote)

I recommend and implement OnSip because I believe in providing solutions and not introducing problems. On premise solutions require underlying MPLS networks that cause more problems and end up introducing unnecessary complexity. The beauty of OnSip is that their solution is bullet proof. Requires little to no support and works with any high speed ISP provider out of the box!

Pros
works out of the box with any high speed ISP provider.

Cons
Requires a little knowledge of the SIP protocols but OnSip Support is awesome
and will help you in no time flat. Very responsive!!

Would you recommend this provider to a friend?Yes

Our migration to OnSIP was seamless

msoffer Jan 12, 2018

user_review

Sound Quality

5

Average: 5(1 vote)

Price

5

Average: 5(1 vote)

Customer Service

5

Average: 5(1 vote)

Features

5

Average: 5(1 vote)

Reliability

5

Average: 5(1 vote)

Rating

5

Average: 5(1 vote)

We just finished moving our phones to OnSIP from a system we have had for years. Our Sales team noticed a marked improvement in the call quality during our intial trial period. For us, the porting process was pretty straight forward. I just had to send OnSIP the list of numbers and they took care of everything else. Our support report was really patient and helped us pre-configure our OnSIP settings so that everything would be working as expected when the port was completed. It went exactly as planned and we are really happy with choosing them.

Pros
Great support, excellent quality

Cons
Almost too many features to choose from

Would you recommend this provider to a friend?Yes

Nothing special

voipuser005 Sep 20, 2017

user_review

Sound Quality

3

Average: 3(1 vote)

Price

4

Average: 4(1 vote)

Customer Service

3

Average: 3(1 vote)

Features

4

Average: 4(1 vote)

Reliability

4

Average: 4(1 vote)

Rating

3

Average: 3(1 vote)

VOIP providers have become almost generic. We do business with multiple
companies and while they are all a lot cheaper than the traditional firms, it
really comes down to customer service anymore. Working with ONSIP, if you
get a level 2 technician, you will have one of the best experiences ever.
If you are working with a level 1 technician, they seem to only know how to
read from a script and not able to think for themselves. The answer you
will get to questions outside of the script will be no, can't do that, or
can't help you with that. Go immediately to a supervisor or level 2 tech.

Next issue is porting phone numbers. ONSIP's process to port phone numbers
is a nightmare that they will state is as easy as possible.

In porting numbers with other companies, we put in the phone number, put in
our contact information, account number, company doing business with and
submit. Its done, wait your 2 to 3 weeks.

With ONSIP, you make the original request, then the porting department sends
you another document and wants a copy of your phone bill showing the phone
numbers in question and contact information, (preferably faxed, though they
will take an email, who faxes anymore). Once you get that to them, they
make ANOTHER document to start the porting process, and email it to you that
has to be printed, physically signed by the person on the paperwork, scanned
back in and either faxed or emailed back to ONSIP. At which time, they will
FINALLY start the porting process, which takes the standard 2 to 3 weeks.

Who loses in this situation. You the customer. Until you jump through the
ONSIP hoops to port, you get to pay 2 companies for your phone services.

Pros
Level 2 technicians really know what they are doing

Cons
Level 1 technicians and porting department

Would you recommend this provider to a friend?No

: OnSIP is quite possibly the best VOIP providor out there!

kl8ton Aug 27, 2015

user_review

Sound Quality

5

Average: 5(1 vote)

Price

5

Average: 5(1 vote)

Customer Service

5

Average: 5(1 vote)

Features

5

Average: 5(1 vote)

Reliability

5

Average: 5(1 vote)

Rating

5

Average: 5(1 vote)

OnSIP's pricing structure is fantastic. We can have as many phones as we want without affecting our bill. We have a large manufacturing space with a small number of employees. It is convenient to have phones in many locations. I couldn't justify putting phones in convenient locations when I was a Jive customer. Their 25 dollars a month per phone didn't work for me. Some phones get used once or twice per month.

Pros
OnSIPs price cannot be beat.
The support guys are fantastic. If you call support today, and then again in
6 months, chances are you will work with the same tech.
The OnSIP customer portal is easy to navigate and administer. Very well done.

Cons
Can't think of any

Would you recommend this provider to a friend?Yes

OnSIP is ON POINT!

Joia Aug 27, 2015

user_review

Sound Quality

4

Average: 4(1 vote)

Price

4

Average: 4(1 vote)

Customer Service

5

Average: 5(1 vote)

Features

5

Average: 5(1 vote)

Reliability

5

Average: 5(1 vote)

Rating

5

Average: 5(1 vote)

We were customers of another, larger VOIP company for two years, and it was awful. Being a small business with three locations just was not enough to get any real service or consideration from that big provider. They were built for HUGE sales forces and call centers, not a couple of law offices spread over the state.
But when I discovered OnSIP, I found exactly what I needed. Service that I could tailor to our specific needs, with pricing to match. (We are a non-profit, so OnSIP pay-as-you-go, for-what-you-use pricing is GREAT for our budget!)
Customer service has been excellent every time I have needed their help - they even follow up afterwards when they see that what I changed on the account does not match up with what we discussed I wanted to do! They have caught mistakes I have made before I realized I had configured things incorrectly, and have seen what I intended to do with my configuration and discovered more efficient ways to accomplish my goals.
Call clarity is MUCH better than it was with the old company. Cell phone calls work great now, as opposed to dropping constantly with the old service.
I cannot recommend OnSIP highly enough! GREAT service, GREAT pricing, GREAT communication, GREAT company!

Pros
Easy to customize features to exactly what we need
Don't pay for what we don't use
Excellent pricing, multiple pricing models for different types of business
Excellent call quality
BRILLIANT, responsive, conscientious, and FRIENDLY customer service

Pages

OnSIP

Overall Rating

4.6905

4.57

Sound Quality93%

Reliability94%

Features93%

Customer Service95%

Price91%

Service Locations

United States

The Skinny

OnSIP (previously known as Junction Networks) offers top business VoIP services with some of the best IP telephony technology. These investments in technology and commitments to quality mean that OnSIP technology can be counted on to provide your company with the very best in VoIP service. Founded in 2004, OnSIP has continually provided a reliable business phone service that is easily manageable and entirely flexible. Their Hosted VoIP and SIP Trunking solutions are two of their more popular business VoIP solutions, helping businesses connect and collaborate. OnSIP currently provides communication services to over 40,000 businesses.

The Rub

OnSIP provides your business with a Hosted PBX and variety of scalable models, specific to the type of business you run. Since there are no long-term contracts, you can easily change your service to accommodate changing business needs. The Small Office/Home Office Service (SOHO) allows for unlimited users, extensions, and on-network calling, with four distinct voicemail inboxes. Small Business and Medium Biz plans allow for 15 to 50 mailboxes, a variety of auto attendant menus, and various queuing and conference calling features. The number of users and extensions you use are up to you. Each service can be customized by a variety of pay-as-you-go calling features, like inbound phone numbers, and additional voicemail inboxes.

Bottom Line

When it comes to Business VoIP, OnSIP has two basic VoIP options: Pay As You Go or Per Seat Metered plan. With Pay As You Go, you only pay for the features you need and the calls you make. It's perfect for any small business that doesn't make many calls and wants to keep their costs low. The Per Seat Metered option provides each seat with a oice mailbox, auto attendant, ring group, and much more at an affordable price. Both offer free on-net calling and come with an included number of features; check with each plan to see what you get. OnSIP also has Hosted VoIP and SIP Trunking solutions to help you make the most out of your IP PBX.

Awards

OnSIP has received the following awards:

Bronze Steve Award Winner 2015

Named "Cool Vendors in Unified Communications, 2015" by Gartner, Inc.

TMC's WebRTC Product of the Year Award 2015

Semi-Finalist in Pipeline Innovation Awards 2015

Communications Solutions Product of the Year Award 2014

OnSIP CEO Mike Oeth in Top 5 of "Most Influential People in VoIP" in 2013

OnSIP CEO Mike Oeth awareded Telecommunications Executive of the Year 2013 at American Business Awards

Gold Stevie Award 2013 in American Business Awards

Our Two Cents

For Business VoIP, OnSIP gives you an affordable pricing structure with clear details as to what you're paying for up front. Their customers rave about the outstanding call quality and timely customer service.

This plan is perfect for businesses who use their phones heavily and have high usage. Great for companies in the insurance, tax consulting, auto, staffing, transportation, and financial service industries.

Key Features

Unlim. standard calling

50+ features included

No contracts

5 person minimum

Notes

5 person minimum. This Plan is available in the following countries :

United States

Canada

Mexico

Puerto Rico

Plan Pricing & Services1

Regular Price

$24.95

Promo Price

N/A

Price Disclaimer

OnSIP requires 5 users minimum.

Setup Fees

Free

Activation Fees

Free

Number Porting Fee

18.95

BYOD

Yes

Termination Fee

Free

Unlimited Minutes

Yes

Toll Free3

No

Faxing

No

Plan Pricing Tiers2

Month to Month(per user)

No contract : $24.95 /mo.

Toll Free

Setup

$7.00

Monthly

$2.00 /mo.

Included Min.

N/A

Add'l Min. Cost

$0.04 /min.

Number Availability & Details

Area Code Selection

Local Number Port

Number Port

Toll-Free Number

Virtual Numbers

Optional Features Pricing

E911

Setup $0.00

Price per Month $0.00

Price per User $1.80

Price per Min. $0.00

Desktop Integration Client

Setup $0.00

Price per Month $0.00

Price per User $0.00 - $14.95

Price per Min. $0.00

Equipment Options

SIP/BYOD

Phone Credit

IP Phone Included

IP Phone For Sale

ATA Included

ATA For Sale

Plan Minutes

Local Min.

Included

Add'l Local Min. Cost

N/A

Long Distance

Unlimited

Incl. Long Distance Min.

N/A

Add'l Long Distance Min. Cost

N/A

Plan Features3

Admin Dashboard/Portal

Yes

Anonymous Call Rejection

No

Auto Attendant

Yes

Barge

No

Business SMS

No

Busy Lamp Field

Yes

Call Analytics

No

Call Announce

Yes

Call Continuity

Yes

Call Forwarding

Yes

Call Forwarding - Advanced

No

Call Hold

Yes

Call Logs/Reports

Yes

Call Me Now

Yes

Call Monitoring

Yes

Call Notifications

Yes

Call Park

Yes

Call Pass

Yes

Call Queuing

Yes

Call Recording

No

Call Return

Yes

Call Routing

No

Call Screening

Yes

Call Transfer

Yes

Call Waiting

Yes

Caller ID

Yes

Caller ID - Dynamic

Yes

Caller ID Block

Yes

Caller ID Control

Yes

Click-to-call Me

Yes

Click-to-dial

Yes

Conference Bridge

Yes

Conference Calling

Yes

Custom Greetings

No

Custom Tagging

No

Desktop Integration Client

No

Dial-by-Name Directory

Yes

Directory Assistance (411)

Yes

Do Not Disturb

Yes

E911

Yes

Fax to Email

No

Find Me/Follow Me

No

Group Paging

Yes

HD Video Conferencing

Yes

HD Voice

No

Hunt Groups

Yes

Interactive Voice Response

Yes

Local Number Portability

Yes

Mobile App

No

Mobile/Desktop Sync

No

Music on Hold

Yes

Redial

No

Ring Groups

Yes

Selective Call Acceptance

No

Selective Call Rejection

No

Shared Call Appearance

Yes

Simultaneous Ring

No

Softphone

No

Speed Dial

Yes

Switchboard Software

Yes

Telephone Numbers (DIDs)

No

Third Party Softphones

No

Unified Inbox

Yes

User Portal

Yes

Video Conferencing

Yes

Virtual Extensions

No

Virtual Fax

No

Visual Voicemail

No

Voicemail

Yes

Voicemail to Email

Yes

Voicemail Transcription

No

Whisper

No

1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

Plan Info

Plan Name

OnSIP Per Seat Metered Plan

Plan Summary

Plan gives each seat a number of productivity and calling features. Like their Pay As You Go option, the Metered Plan means you pay for calling as you go. On net calling is free, and both inbound and outbound calls are charged at a rate of $0.029/min. Inbound toll-free is charged at a rate of $0.039/min. Check with provider for further pricing details.

Key Features

Free On Net Calling

Advanced Features

Flexibility

Affordable

Notes

OnSIP's metered plan requires a 5 person minimum. Free on-network calling. This Plan is available in the following countries :

United States

Canada

Mexico

Puerto Rico

Plan Pricing & Services1

Regular Price

$8.95

Promo Price

N/A

Price Disclaimer

Requires 5 users minimum, internal calls are free

Setup Fees

Free

Activation Fees

Free

Number Porting Fee

18.95

BYOD

Yes

Termination Fee

Free

Unlimited Minutes

No

Toll Free3

No

Faxing

No

Plan Pricing Tiers2

Month to Month(per user)

No contract : $8.95 / mo. + $0.029 / min.

Toll Free

Setup

$7.00

Monthly

$2.00 /mo.

Included Min.

N/A

Add'l Min. Cost

$0.04 /min.

Number Availability & Details

Area Code Selection

Local Number Port

Number Port

Toll-Free Number

Virtual Numbers

Optional Features Pricing

E911

Setup $0.00

Price per Month $0.00

Price per User $1.80

Price per Min. $0.00

Desktop Integration Client

Setup $0.00

Price per Month $0.00

Price per User $0.00 - $14.95

Price per Min. $0.00

Equipment Options

SIP/BYOD

Phone Credit

IP Phone Included

IP Phone For Sale

ATA Included

ATA For Sale

Plan Minutes

Local Min.

Included

Add'l Local Min. Cost

$0.029

Long Distance

Included

Incl. Long Distance Min.

N/A

Add'l Long Distance Min. Cost

$0.029

Plan Features3

Admin Dashboard/Portal

Yes

Anonymous Call Rejection

No

Auto Attendant

Yes

Barge

No

Business SMS

No

Busy Lamp Field

Yes

Call Analytics

No

Call Announce

Yes

Call Continuity

Yes

Call Forwarding

Yes

Call Forwarding - Advanced

No

Call Hold

Yes

Call Logs/Reports

Yes

Call Me Now

Yes

Call Monitoring

No

Call Notifications

Yes

Call Park

Yes

Call Pass

Yes

Call Queuing

Yes

Call Recording

No

Call Return

Yes

Call Routing

No

Call Screening

Yes

Call Transfer

Yes

Call Waiting

Yes

Caller ID

Yes

Caller ID - Dynamic

Yes

Caller ID Block

Yes

Caller ID Control

Yes

Click-to-call Me

Yes

Click-to-dial

Yes

Conference Bridge

Yes

Conference Calling

Yes

Custom Greetings

No

Custom Tagging

No

Desktop Integration Client

No

Dial-by-Name Directory

Yes

Directory Assistance (411)

Yes

Do Not Disturb

Yes

E911

Yes

Fax to Email

No

Find Me/Follow Me

No

Group Paging

Yes

HD Video Conferencing

Yes

HD Voice

No

Hunt Groups

Yes

Interactive Voice Response

Yes

Local Number Portability

Yes

Mobile App

No

Mobile/Desktop Sync

No

Music on Hold

Yes

Redial

No

Ring Groups

Yes

Selective Call Acceptance

No

Selective Call Rejection

No

Shared Call Appearance

Yes

Simultaneous Ring

Yes

Softphone

No

Speed Dial

Yes

Switchboard Software

Yes

Telephone Numbers (DIDs)

No

Third Party Softphones

No

Unified Inbox

Yes

User Portal

Yes

Video Conferencing

Yes

Virtual Extensions

No

Virtual Fax

No

Visual Voicemail

No

Voicemail

Yes

Voicemail to Email

Yes

Voicemail Transcription

No

Whisper

No

1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

Plan Info

Plan Name

OnSIP Pay As You Go Plan

Plan Summary

With this plan, you only pay for features and calling as you go. No need to pay for what you don't use! It is the perfect plan for businesses that have low phone usage. On network calling is free, and both inbound and outbound calls are billed at $0.029/min. Inbound toll-free is charged at a rate of $0.039/min. With OnSIP's Pay As You Go plan, you only get a specific number of included features in the required $49.95 features minimum. Add features where needed for a monthly price. Check with the provider for specific numbers as to pricing and included features.

Key Features

Free On Net Calling

Unlimited Extensions

Video Calling

Advanced Call Handling

Notes

Check with OnSIP for included features and add-on features. Free on-network calling. This Plan is available in the following countries :

United States

Canada

Mexico

Puerto Rico

Plan Pricing & Services1

Regular Price

$49.95

Promo Price

N/A

Price Disclaimer

Price for features minimum. OnSIP requires 5 users minimum.

Setup Fees

$7.00

Activation Fees

Free

Number Porting Fee

18.95

BYOD

Yes

Termination Fee

Free

Unlimited Minutes

No

Toll Free3

No

Faxing

No

Plan Pricing Tiers2

Month to Month(per user)

No contract : $0.00 / mo. + $0.029 / min.

Toll Free

Setup

N/A

Monthly

N/A

Included Min.

N/A

Add'l Min. Cost

N/A

Number Availability & Details

Area Code Selection

Local Number Port

Number Port

Toll-Free Number

Virtual Numbers

Optional Features Pricing

E911

Setup $0.00

Price per Month $0.00

Price per User $1.80

Price per Min. $0.00

Desktop Integration Client

Setup $0.00

Price per Month $0.00

Price per User $0.00 - $14.95

Price per Min. $0.00

Equipment Options

SIP/BYOD

Phone Credit

IP Phone Included

IP Phone For Sale

ATA Included

ATA For Sale

Plan Minutes

Local Min.

Included

Add'l Local Min. Cost

$0.030

Long Distance

Included

Incl. Long Distance Min.

N/A

Add'l Long Distance Min. Cost

$0.029

Plan Features3

Admin Dashboard/Portal

Yes

Anonymous Call Rejection

No

Auto Attendant

Yes

Barge

No

Business SMS

No

Busy Lamp Field

Yes

Call Analytics

No

Call Announce

Yes

Call Continuity

Yes

Call Forwarding

Yes

Call Forwarding - Advanced

No

Call Hold

Yes

Call Logs/Reports

Yes

Call Me Now

Yes

Call Monitoring

Yes

Call Notifications

Yes

Call Park

Yes

Call Pass

Yes

Call Queuing

Yes

Call Recording

No

Call Return

Yes

Call Routing

No

Call Screening

Yes

Call Transfer

Yes

Call Waiting

Yes

Caller ID

Yes

Caller ID - Dynamic

Yes

Caller ID Block

Yes

Caller ID Control

Yes

Click-to-call Me

Yes

Click-to-dial

Yes

Conference Bridge

Yes

Conference Calling

Yes

Custom Greetings

No

Custom Tagging

No

Desktop Integration Client

No

Dial-by-Name Directory

Yes

Directory Assistance (411)

Yes

Do Not Disturb

Yes

E911

Yes

Fax to Email

No

Find Me/Follow Me

No

Group Paging

Yes

HD Video Conferencing

Yes

HD Voice

No

Hunt Groups

Yes

Interactive Voice Response

Yes

Local Number Portability

Yes

Mobile App

No

Mobile/Desktop Sync

No

Music on Hold

Yes

Redial

No

Ring Groups

Yes

Selective Call Acceptance

No

Selective Call Rejection

No

Shared Call Appearance

Yes

Simultaneous Ring

No

Softphone

No

Speed Dial

Yes

Switchboard Software

Yes

Telephone Numbers (DIDs)

No

Third Party Softphones

No

Unified Inbox

Yes

User Portal

Yes

Video Conferencing

Yes

Virtual Extensions

No

Virtual Fax

No

Visual Voicemail

No

Voicemail

Yes

Voicemail to Email

Yes

Voicemail Transcription

No

Whisper

No

1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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