Free Malware Removal Forum

Welcome to MalwareRemoval.com,What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

I tried all my anti virus scan but still to no avail. There is this pop up saying that I'm infected with virus and I should download their program from the net. When I log in to the internet, it will automatically bring me to a page to download spyaxe and spytroopers..Can someone pls help me? Thanks!!!

Make sure that all browser windows and internet links are closed, even this one!CLICK â€™FIX CHECKEDâ€™ with HijackThis.

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested (below) in your next reply.

Open Ad-aware and do a full scan. Remove all it finds.

Run Ewido:

Click on scanner

Click on Complete System Scan and the scan will begin.

NOTE: During some scans with ewido it is finding cases of false positives.

You will need to step through the process of cleaning files one-by-one.

If ewido detects a file you KNOW to be legitimate, select none as the action.

DO NOT select "Perform action on all infections"

If you are unsure of any entry found select none for now.

When the scan is finished, click the Save report button at the bottom of the screen.

In Control Panel>Add/Remove Programs look for any related entries for unwanted items listed below (or anything else you need to investigate or did not put in there).

UNINSTALLER Alternate SEARCH:

Otherwise, advisable to locate and try right-clicking on any of the given SEARCH FOLDER items below and further search (tick include subdirectories) for the following exact text:

UN*.EXE, *UN*.EXE

This may reveal an uninstaller with label terms such as '...uninstall...EXE', â€˜unins000â€™, or 'unwise.EXE'. Double-click that EXE, if one is found. Thereafter, check to ensure that the folder is completely gone. Otherwise, consider deleting the folder in question.

To help avoid serious infection again, please look carefully at this post for some excellent preventative measures. Prevention must be made the first line of defense to improve upon.

As a final cleanup step, it is often advisable to Reset and Re-enable your System Restore to remove any bad files that may have been backed up by Windows . The files in System Restore are protected to prevent any programs changing them. And, this is the only complete way to clean these files: (You will lose all previous restore points which could likely be infected, anyway.)

PLEASE NOTE: you will need to log into your computer with an account that has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)A. To Turn off System Restore.

Click the Start button.

Right-click My Computer, and then click Properties.

On the System Restore tab, check Turn off System Restore or Turn off System Restore on all drives.

Click Apply.

B. To Turn ON System Restore.

Follow the steps in the previous section, but in step 3, uncheck Turn off System Restore or Turn off System Restore on all drives. Then click OK.

It is not a bad idea to also consider using a router/Hardware firewall device. A software firewall may occasionally need to be disabled or it gets/remains disabled by someone or something. Such an added layer of security consistency has a lot of merit to it.

Consider increasing your browser security by using these programs:SpywareGuard will help protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.htmlSpywareBlaster will increase browser protection by blocking access to thousands of known malware sites by adding them to IE's restricted sites zone. It essentially blocks known- bad ActiveX program items from being installed or running on your computer. Download it here: http://www.javacoolsoftware.com/spywareblaster.html

If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: http://customblockinglist.cjb.net/

A HOSTS file can block Internet access to thousands of known-bad sites by not allowing you any easy browser access to such sites knowingly or unknowingly. Use HJT to determine if a current HOSTS file exists and any contents therein:

Run the HiJackThis tool and select â€˜Open the Misc Tools sectionâ€™.

Next select â€˜Open host file managerâ€™ button.

Use the â€˜Open in Notepadâ€™ button in XP/W2K or use WORDPAD if necessary [type wordpad.exe in the RUN box (Start>Run)] and load the FILE PATH identified in HJT.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.

Who is online

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.