I have read and understand within the Terms and Conditions how my player funds are held and protected. I have read and understand within the Terms and Conditions how my player funds are held and protected. I have read and understand within the Terms and Conditions how my player funds are held and protected.

Complaints

If you are unhappy with any part of our service and have decided to lodge a complaint, we will try to resolve your case via our escalation procedure. In the event that a satisfactory resolution is not reached, you can lodge your complaint with the Authority detailed below:

If you are a UK resident:
UK Licensed gambling operators are required to offer dispute resolution by an independent third party or ‘alternate dispute resolution’ (ADR) provider in line with LCCP social responsibility (SR) code 6.1.1.
We have appointed the Independent Betting Adjudication Services (IBAS) as our ADR.
Please direct unresolved complaints to them at telephone number +44 207 347 5883.
Further details about IBAS can be found at http://www.ibas-uk.com/

If you are not a UK resident:
Please direct your complaint to the Isle of Man Gambling Supervision Commission.
Further details can be found at https://www.gov.im/gambling/

Help

Contact Us

SetantaBet is powered by TGP Europe Ltd of 2nd Floor Athol House, 21a-23 Athol Street, Douglas, Isle of Man, IM1 1LB. TGP Europe provides software and network services in the Isle of Man under a licence issued to TGP Limited under the Online Gambling Regulations Act 2001 on 23 September 2012.
TGP Europe Ltd is licensed and regulated by the UK Gambling Commission for provision of services to the United Kingdom.
Gambling debts are enforceable in law in the Isle of Man.

Under 18s are strictly forbidden from gambling on this website. Underage gambling is an offence.