Payment assistance

Members Helping Members is a program designed to help eligable CHELCO members with their electric service payments during times of financial hardships. The program assists on a one-time basis and is not a continuing subsidy. To get help, contact the Council on Aging at (850) 892-8165 to be evaluated for assistance.

To make a contribution to the Members Helping Members program contact CHELCO's customer care center at (850) 892-2111. Contributions are accepted as either ongoing commitments or on a one-time basis.

Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.