Spyware.Passwords.Xgen virus keeps coming back

Question:Spyware.Passwords.Xgen virus keeps coming back

Since July 5th, I have been receiving alerts from AVG saying that the Spyware.Passwords.XGen virus has infected my computer. It keeps setting up its files in the C:\Documents and Settings\Owner\Local Settings\Temp folder with a file name of 0.(various assortment of numbers) i.e. "0.2022596356067.exe" as well as the C:\Documents and Settings\Owner\Application Data\Microsoft under the name "conhost.exe". I have removed this virus at least 5 times using AVG to quarantine/delete the files and Hitman Pro to remove the proxy server it installs as 127.0.0.1:56364. I run scans immediately after removal and nothing appears. My computer appears to be clean as a whistle. Yet the virus keeps reappearing when I visit certain sites (i.e. hotnewhiphop.com,gotta have my music!) and when it does reappear, I notice the Java icon appears on my taskbar and a process such as "0.55373964797.exe" will run on my computer. Has the virus exploited my Java somehow? Please help!Attached are screenshots of my AVG Virus Vault and Hitman Pro scan to better illustrate the problems I am having: Hitman Pro scan 7/5/11 (the first time I deleted this virus)and my AVG Virus Vault that shows all the quarantined .exe files from this virus

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Spyware.Passwords.Xgen virus keeps coming back

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

Hello, and to the Malware Removal forum! My online alias is Blade Zephon, or Blade for short, and I will be assisting you with your malware issues!If you have since resolved the original problem you were having, we would appreciate you letting us know.In the upper right hand corner of the topic you will see a button called Watch Topic. By clicking this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Before we begin cleaning your machine, I'd like to lay out some guidelines for us to follow while we are working together.I will be assisting you with your malware issues. This may or may not resolve other problems you are having with your computer. If you are still having problems after your machine has been determined clean, I will be glad to direct you to the proper forum for assistance.Even if things appear better, that does not mean we are finished. Please continue to follow my instructions until I give you the all clean. Absence of symptoms does not mean that all the malware has been removed. If a piece of the infection is left, it can regenerate and reinfect your machine. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.I ask that you please refrain from running tools other than those I suggest to you while I am cleaning up your computer. The reason for this is so I know what is going on with the machine at any time. If you act independently it will cause changes to your system that I will not be aware of, which will make the process of cleaning the machine a much slower and more difficult process. Additionally, some programs can interfere with others and hamper the recovery process.Please perform all steps in the order received. If you are unsure or confused about any instructions I give you, you should ask me to clarify before doing anything. Additionally, if you run into any problems while carrying out instructions, you should STOP and reply back here explaining what happened.After 5 days if a topic is not replied to we assume it has been abandoned and it is closed. If you need additional time, that is perfectly alright; you just need to let us know beforehand. Please download OTL from one of the following mirrors:Location 1Location 2Save it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Check the boxes beside LOP Check and Purity Check.Under the "Custom Scans/Fixes" section paste in the below in bold

netsvc%SYSTEMDRIVE%\*.exe/md5starteventlog.dllscecli.dllnetlogon.dllcngaudit.dllsceclt.dllntelogon.dlllogevent.dlliaStor.sysnvstor.sysatapi.sysIdeChnDr.sysviasraid.sysAGP440.sysvaxscsi.sysnvatabus.sysviamraid.sysnvata.sysnvgts.sysiastorv.sysViPrt.syseNetHook.dllahcix86.sysKR10N.sysnvstor32.sysahcix86s.sysnvrd32.sys symmpi.sysadp3132.sysmv61xx.sys/md5stop%systemroot%\*. /mp /sCREATERESTOREPOINT%systemroot%\system32\*.dll /lockedfiles%systemroot%\Tasks\*.job /lockedfiles%systemroot%\system32\drivers\*.sys /lockedfiles%systemroot%\System32\config\*.sav Push the button.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and paste them into the body of your next reply.***************************************************Please download GMER from one of the following locations and save it to your desktop:Main MirrorThis version will download a randomly named file (Recommended)Zipped MirrorThis version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs.Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress) If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan. In the right panel, you will see several boxes that have been checked. Uncheck the following ... IAT/EAT Drives/Partition other than Systemdrive (typically C:\) Show All (don't miss this one) Then click the Scan button & wait for it to finish. Once done click on the [Save..] button, and in the File name area, type in "Gmer.log" or it will save as a .log file which cannot be uploaded to your post.Save it where you can easily find it, such as your desktop, and copy/paste its contents in your next reply.Exit GMER and re-enable all active protection when done.-- If you encounter any problems, try unchecking the Devices box in addition to the others previously requested. Also, try running GMER in Safe Mode.**Caution**Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries ~BladeIn your next reply, please include the following:OTL.txtExtras.txtGmer.log

Since July 5th, I have been receiving alerts from AVG saying that the Spyware.Passwords.XGen virus has infected my computer. It keeps setting up its files in the C:\Documents and Settings\Owner\Local Settings\Temp folder with a file name of 0.(various assortment of numbers) i.e. "0.2022596356067.exe" as well as the C:\Documents and Settings\Owner\Application Data\Microsoft under the name "conhost.exe". I have removed this virus at least 5 times using AVG to quarantine/delete the files and Hitman Pro to remove the proxy server it installs as 127.0.0.1:56364. I run scans immediately after removal and nothing appears. My computer appears to be clean as a whistle. Yet the virus keeps reappearing when I visit certain sites (i.e. hotnewhiphop.com,gotta have my music!) and when it does reappear, I notice the Java icon appears on my taskbar and a process such as "0.55373964797.exe" will run on my computer. Has the virus exploited my Java somehow? Please help!Attached are screenshots of my AVG Virus Vault and Hitman Pro scan to better illustrate the problems I am having: Hitman Pro scan 7/5/11 (the first time I deleted this virus)and my AVG Virus Vault that shows all the quarantined .exe files from this virus

Answer:Spyware.Passwords.XGen keeps coming back

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Documents and Settings\User... Read more

About 3 days ago, my internet and everything was working fine. Then a virus-installed proxy keeps popping up. I removed it by using my FF settings under no proxy. I went to my host files and deleted the proxy. The IP and port is this: 127.0.0.1 51050It pops up each time I open any browser, however some programs can still access the internet. I have to keep going to settings -> no proxy, which gives me a feel that it's not completely gone.My Malwarebytes is picking up Spyware Passwords Xgen trying to attack my Local/Temp files. I'm getting very paranoid and anxious if MBAM isn't getting rid of the spyware and my security is getting compromised. I have no banking information stored in this computer, however.I also had a google redirection virus but that's been taken care of.Please help assist me from removing this stubborn virus! I've done Spyware Doctor, AVG AND Malwarebytes scans as well as TuneUp Computer and it's still coming back.Thanks in advance!Edit: Moved topic from Win 7 to the more appropriate forum. ~ Animal

Answer:Virus installs Proxy + Spyware Passwords Xgen Detected

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Documents and Set... Read more

Computer has a virus/malware that we can't seem to get rid of. When trying to log into sites, like yahoo, it just goes back to the log in page, rather than actually logging in. Also, any virus/malware removal tool websites we try to get on won't load.

Malware bytes scanned and found something called Spyware.Passwords.Xgen

Have only been able to scan with malware bytes and hijack this so far as they were already installed on the computer. The logs are attached

Answer:spyware.passwords.xgen?

Try downloading the scanning tools to a different computer and transfer them via either thumb drive or CD.

Use windows explorer to find and delete:C:\Program Files\xbrjalwt\ghfklkax.exe -- First the exe file and then the whole folder.

HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

A Malwarebytes scan turned up Spyware.Passwords.XGen on my computer today. It showed up as a vendor in the scanner window. Thought I should turn to the Bleepingcomputer gurus to check if anything else might be lurking below. Your help is much appreciated.

Running Windows XP SP3 using VMware on a MacBook.

I did use Malwarebytes to remove the Spyware.Passwords.XGen infection but I'm not completely sure that took care of the matter. Computer has been slow lately. It recovered from several 'fatal' errors about a month ago - I used an earlier restore point.

Answer:Spyware.Passwords.XGen

Hello and welocome. We'll do 3 scans and see what is left.First clean the Temps..Run TFC by OT (Temp File Cleaner)Please download TFC by Old Timer and save it to your desktop. alternate download linkSave any unsaved work. TFC will close ALL open programs including your browser! Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator. Click the Start button to begin the cleaning process and let it run uninterrupted to completion. Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean. Reboot into Safe Mode with Networking How to enter safe mode(XP/Vista)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode with Networking using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. Next run Superantisypware (SAS): Download and scan with SUPERAntiSpyware Free for Home UsersDouble-click SUPERAntiSpyware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click "Yes". If not... Read more

Last night I ran Norton Endpoint and it came up with a simple tracking cookie and removed it. I then ran MBAM and it came up with 2 spyware.passwords.xgen entries. I have pasted the MBAM log below. It appears it was able to remove them, but I just want to be sure my computer is safe before I change all my passwords.

Hello,And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.SUPERAntiSpyware:Please download and scan with SUPERAntiSpyware FreeDouble-click SUPERAntiSypware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)In the Main Menu, click the Preferences... button.Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen and exit the program.Do not ... Read more

Greetings! Like many of you I am at my tether's end trying to remove once and for all some persistent malware.I have created the requested log files in hopes that they will point the way in removal efforts. Following are contents of the DDS file. Symptoms are that malwarebytes will run and report thimgs infected which it then appears to address but after a reboot and update, then rescan i am still finding stragllers. Laptop in question is critical part of disaster recovery plan as it holds SQL database that is a restore from the day before backup....we are hospital so that is kinda critical. Thanks in advance and happy holidays to all!Eileen M.*****************************************************************************************************DDS (Ver_10-12-12.02) - NTFSx86 Run by kk at 11:23:13.87 on Sun 12/12/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1255 [GMT -5:00]

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic and do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for postin... Read more

I was told by Moderator boopme to post my previous GMER log and my dds logs here. I was also told to post another GMER log with IAT/EAT unchecked (that one is posted first and entittled ark). As a quick summary of my problem, MBAM found 2 spyware.passwords.xgen entries and was able to quarantine and delete them, but I wanted to make sure my computer was clean, which does not appear to be the case. Thanks in advance for your help..DDS (Ver_2011-06-03.01) - NTFSx86 Internet Explorer: 9.0.8112.16421Run by Drew at 22:32:07 on 2011-06-05Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.2014.628 [GMT -4:00].AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}.============== Running Processes ===============.C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\ibmpmsvc.exeC:\Windows\system32\nvvsvc.exeC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windo... Read more

Answer:spyware.passwords.xgen infection possible rootkit

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator... Read more

I ended up with some spyware and virus of some sort and got this SafetyBar program and a few others. I've managed to clean up that aspect of it but i get pop-up ads and spyware and viruses continue to show up when i do scans from time to time. Also when I use my IE7 now, if i open up a new tab, it closes itself.PS:I had the virusbusters thing (I believe that is what it was called). I followed the tutorial and still have leftovers.Logfile of HijackThis v1.99.1Scan saved at 11:10:50 AM, on 12/2/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0011)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\Program Files\Symantec\Norton Ghost 2003 ... Read more

Answer:Infected With Virus/spyware - Keeps Coming Back

Hello there and welcome to Bleeping Computer's security forum.My name is David, I will be helping you with your log today.It is a good idea to print off these instructions:This will be useful as there is a possibility some of the instructions will need to be carried out where internet access is not available. You may also like to save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above. A print out of the instructions would be a good reference to make sure you don't yet lost.Also, it is important that you complete the instructions in the right order, and also that you don't miss any steps out!If you have any queries about the process or just general questions, just ask.Step #1I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to create "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause false alarms - When the anti virus software tells you that your PC has a virus when it actually doesn't. Also it can cause system performance problems; your system may lock up due to both softwar... Read more

I read several of the threads concerning re-occuring virus/spyware/worm/malware issues. I downloaded ewido and hijackthis and ran them and the system seemed good until I logged onto the internet. Then it comes back. I am running Windows XP home edition and internet explorer. Here is the hijackthis log:

Yesterday I got a notification from avg 2011 saying that my computer was infected with the spyware.password.xgen virus and asked if I want to move it to the vault or ignore it. In the next couple of hours, I keep on getting notifications from avg 2011 saying that my computer is infected. While reading other threads for solutions, I found out that I have the conhost.exe virus. Also, I keep on getting pages such as "Cannot redirect." I had to go change my proxy settings in order to load internet pages. Can anyone please help me? Thanks.

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Documents and Set... Read more

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

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I'm not seeing any signs of infection in your logs. Are you experiencing any problems?

Looks like AVG took care of it. We'll look for remnants with an online scan.

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I see you have P2P software ( uTorrent ) installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation. This page will give you further information.

Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

References for the risk of these programs are here and here.

I would strongly recommend that you uninstall it. You can do so via Control Pan... Read more

Ok I have ran both Ad-Aware and Spybot on a cutsomer's PC. I got everything off, or so it looked like. I reboot and there is about 40 instances of adware/spyware that come right back. Mostly seems to be CoolWWWsearch. It repopulates the "hosts" file also. Then I rebooted and ran both Ad-Aware and Spybot again in safe mode. Ran CWShredder, Cleaned the "hosts" file, and cleaned out all the TEMP directories. Everything checks out in safe mode but when I boot into regualr mode, open IE, and run the spyware removal tools it is right back. Also the "hosts" file keeps getting junked up with bad addresses. I clear them out, save the file, reopen it and they are right back! Here is my HijackThis log and also the "hosts" file showing what keeps repopulating it. Thanks...

I have a spyware problem that I can't fix. Usually, if Spybot S&D doesn't find it, I have been able to track it down in the windows or system folder and delete it in DOS, but I'm stuck this time.

It all started when the IST bar helped itself to my computer along with Gator, Xupiter and some other crap. Spybot S&D did not get rid of the IST bar, but I found the istsrv.dll file and deleted some keys in the registry to lose sight of any IST stuff.

The problem now is, every time I go to a page that has pop-ups, such as Sunspot News and even my own webpage, something is causing the original ads to be replaced with tracking cookies from DoubleClick, MediaPlex, and Avenue A.

AdAware found and deleted 37 different files and reg keys, but the problem still remains. The virus scan came up empty. I don't know if it is a javascript thing or a .dll file or what.

I downloaded Pop Up Killer and it stopped some of the action, but the cookies are still getting through.

Does anyone know what files or registry key might be causing this. I'm running 98SE and IE 5.5. I feel like I'm ready to do an fdisk right now.

I have deleted about 15 items dozens of times using spybot and adaware but they keep coming back. I dont even mind most of them. However fastclick.net and doubleclick.net are driving me crazy. Can i sue these companies somehow for loading these on my PC?

hi, I have win 2000. I have spyware that keeps coming back after booting. It's called IGetNet. Spybot and BPS spyware find it, but after I reboot, it's there again. I've looked in add remove and startup manager, but nothing there. Thankyou for any help you can give me.

hi, I have spyware files that come back every time I boot. The name is: IGetNet. Spybot and BPS get rid of them, but after I boot up again, they come back. Is there any other way I can delete them permantly? Thank you for any help.

Ive always liked cleaning my computer with programs and have never gotten problems removing spyware because I search at google, search at forums and have also have the programs Ewido, SpywareGaurd, CounterSpy, Ad-Aware, SpyBot SD and Spyware Blaster but I dont know why some spyware keep coming back called Trojan.Pakes, Downloader.Small, and a file that adds a BHO called vtsqo.dll which is at the system32 folder. I use Windows XP which is up-to-date and have all my programs updated and I scan at Safe Mode but after a while a popup comes up from Ewido saying im infected with Trojan.Pakes/Downloader.Small and/or Spyware Gaurd comes up saying vtsqo.dll is trying to add a BHO and when I click "Remove the BHO" it just keeps coming back to the same window again so I cant take it off. I even went to Safe Mode, scanned with Ewido and then used a program to remove all my temp files but it keeps coming back. Please Help, I will do anything to take those things off. Here is my HiJackThis log:

I'm having a problem with spyware (I think!) on a new laptop. I have several spyware removers such as Spybot Search & Destroy, Spyware Blaster, Spyware Terminator among others. They seem to detect spyware mainly in the system32 folder, namely vtutu.dll and various other .dll files. I think they are attached to explorer.exe and firefox. I find it hard to delete these files as they are running constantly on processes such as explorer.exe and hence windows cannot delete them. I have managed to delete them a few times but they keep reappearing! I am at the end of my tether and cannot figure this one out so any help will be greatly appreciated. this is my hijack this log as of 15/11/07Logfile of Trend Micro HijackThis v2.0.2Scan saved at 21:25:27, on 15/11/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\W... Read more

Answer:Spyware Keeps Coming Back!

Welcome to the BleepingComputer HijackThis Logs and Analysis forum sumblokecalledpuffy My name is Richie and i'll be helping you to fix your problems.Please disable Spybot S&D?s protection,or it will interfere.You can enable it later once you're system is clean.Open Spybot and click on 'Mode' and check 'Advanced Mode'.Click on 'Tools' in bottom left hand corner.Click on the 'System Startup' icon.Uncheck 'Teatimer' box and/or uncheck 'Resident'.Click the 'Allow Change' box.Then, check next to the computer clock to see if the icon for Spybot is still there.If it is, right click it and choose 'exit Spybot-S&D Resident'.Restart the computer.If you find you're experiencing problems disabling Spybot's Tea-Timer,follow the info in the link below:http://www.russelltexas.com/malware/teatimer.htmDownload ResetTeaTimer.bat to your desktop:http://downloads.subratam.org/ResetTeaTimer.batNow run ResetTeaTimer.bat by double clicking on its icon on your desktopYou'll see a black window flash,thats normal.Since it will not be needed again,now delete ResetTeaTimer.bat.Your version of Sun Java is out of date.Older versions have vulnerabilities that malware can use to infect your system.Please follow these steps to remove older versions of Sun Java,and then update.1. Download the latest version of Java Runtime Environment (JRE)2. Scroll down to where it says 'Java Runtime Environment (JRE) 6 update 3'.3. Click the "Download" button to the right.4. Check the box that says: &quo... Read more

i recently have been getting more popups, and they have been saying "brought to you by 180 search assistant" i have ran numerous different types of spyware scan and they have deleted spyware but it keeps coming back. Also i have been getting trojan horses that keep coming back also.im on xp home editionthanx

Hey guys,I run adaware and spybot search and destroy, it cleans some stuff off but the spyware keeps comeing back. I got hit with this yesterday afternoon. I do believe it was a font site called font mania I was looking at where I got it.Here is my hijack this log---------------------------------------------------------------------------------------Logfile of HijackThis v1.98.2Scan saved at 9:02:53 AM, on 2/17/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exeC:\WINDOWS\System32\inetsrv\inetinfo.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exeC:\WINDOWS\System32\nvsvc32.exeC:\WINDOWS\System32\tcpsvcs.exeC:\WINDOWS\System32\snmp.exeC:\Program Files\Pwrchute\ups.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\dla\tfswctrl.exeC:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exeC:\Program Files\QuickTime\qttask... Read more

Answer:Spyware keeps coming back.

You are using an outdated version of hijackthis. Please download the newer version.Download HijackThis from:HijackThis Download SiteThen post a new log

Below the line is a log file from "Hijackthis" showing my system processes. I have a spyware problem. I run spyware doctor, and many other spyware programs to help get rid of the spyware. But everytime I do a spyware scan, the spyware shows up on the next scan. I have tried running the scan in safe mode, but no difference. Cheers in advance.

One of the computers in the school library at work was full of spyware. I was able to remove most of it using Spybot and Adaware but it just keeps coming back. I downloaded HijackThis and removed a number of items but I don't dare remove any more. I'm posting the HijackThis log. There is an R1 item that I keep removing but it keeps returning. After a while some of the other items that I have previously removed come back too. There is a whole list of junk in Favourites that don't show in Order Favourites and don't respond to right-clicking. I find the whole thing very frustrating and thought I'd turn the problem over to the experts at Tech Support Guy .

I've already gotten rid of a lot of the spy ware already, but no matter what I do it comes back. I've run Ad-adware SE, removed everything that the program found and rebooted. Next I run Spy-bot S&D remove what it finds and reboot. Finally I run HJT and input the log on the HJT analyze website and removed anything marked "Nasty". I did this process about 5 times now and the pop-ups are still coming back. Below is my latest HJT log after running the 2 programs aforementioned. I know that the BHO file needs to be removed but that is the one that returns every time!! How do I permanently fix this? Please help!

I was attacked by spyware a month or so ago, I was able to remove most of it on my own using AVG anti-spyware, killbox, hijack this, and some registry fixes. I am currently using AVG to guard my system, but some of the problems keep coming back again and again. Namely, tiny.id (xoasonqc.exe in the system32 folder) and trojan.agent.aoy (tnypwspg.exe) also, hjy.dll and gebyawv.dll which is particularly irritating, as AVG pops up that it finds it at least twice every boot up. Right now, I have been quarantee-ing the files as it seems when I set to "permanently remove" they came back quicker. In the infections log of AVG, gebyawv is listed at least twenty times. Since the attack I have noticed other quirks such as pages not loading correctly in Netscape 9, seemingly slower operation when launching programs (some perhaps due to system resources taken up by AVG and A squared which now run in background). Please let me know if I can completely elimate this problems and restore my system to it's former operating conditions.

Ive always liked cleaning my computer with programs and have never gotten problems removing spyware because I search at google, search at forums and have also have the programs Ewido, SpywareGaurd, CounterSpy, Ad-Aware, SpyBot SD and Spyware Blaster but I dont know why some spyware keep coming back called Trojan.Pakes, Downloader.Small, and a file that adds a BHO called vtsqo.dll which is at the system32 folder. I use Windows XP which is up-to-date and have all my programs updated and I scan at Safe Mode but after a while a popup comes up from Ewido saying im infected with Trojan.Pakes/Downloader.Small and/or Spyware Gaurd comes up saying vtsqo.dll is trying to add a BHO and when I click "Remove the BHO" it just keeps coming back to the same window again so I cant take it off. I even went to Safe Mode, scanned with Ewido and then used a program to remove all my temp files but it keeps coming back. Please Help, I will do anything to take those things off. Here is my HiJackThis log:

I have SUPERAntiSpyware and I run full scans; it deletes all my problems.. but then 2 days later everything is back. I get annoying pop-ups even though my blocker is on.. and sometimes explorer will randomly shut down. Then today I went to click on my documents folder and it randomly closes after 3 seconds of being up. help please!

Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Quick Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Please, never rename Combofix unless instructed.Close any open browsers.Close/disable all anti virus and anti malware programs so t... Read more

Answer:HJT help please....overloaded with spyware that keeps coming back!

Hi and Welcome to TSF

Before attacking an adware/spyware problem with hijackthis make sure you have already run ad-aware SE with VX2 add-on cleaner, Spybot Search & Destroy (with updated database) and CWShredder as these programs will clean a lot of the crap out first. All links to programs are in my signature. Ok..on to the log?..

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also. Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Open add/remove programs and remove the following if listed.

INCREDAFIND
Viewpoint
SearchUpgrader

Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be but make sure)

C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE

Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry)

i have several spyware trojans and viruses that keep coming back after being removed. one is adware.maxsearch, another is one the causes winantivirus 2006 to pop up in my browser. another is one that is in my registry under hkey_local_machine/software/microsoft/mssmgr i'm sure there are more. if anyone can help me get rid of the spyware and trojans thanks

Answer:Spyware and trojans that keep coming back

i've also used several anti spyware and antivirus to attempt to remove these, i've used ewido, symantec, noadware, and xoftspy.

also, when i start windows in safe mode, explorer.exe doesn't start up and isn't listed under processes in the task manager, even after i start explorer.exe the desktop will appear for a short time then go away.

Although the zlob downloader spyware is permanently gone, there's some other spyware that's still lingering in my PC. I did several scans with spybot and avg programs, but the spyware that triggers an IE window (such as "Error Detected", or windows that give me that sequence of relentless popups when I close them) keeps appearing. They either appear without warning, or trigger upon double-clicking something ("Program Files", the temp IE folder in Local Settings, etc.). Sometimes it would occur when double-clicking a folder that hasn't been opened after the spyware came in. Here's the log

A friend of mine who I THOUGHT knew about Adware and Spyware sent me a link. I clicked it, and now I'm infected (I have a link in my AIM profile, that's how I know I'm infected).

Here's where it get's to be a pain in the ***. I use Webroots Spysweeper (Adaware will NOT run on my computer for some stupid reason. I've installed and reinstalled it about half a dozen times, and it just will NOT run). When I run spyweeper, it takes care of everything, but when I restart my computer the f'ing link comes back to my AIM profile. Is there ANYTHING that I can do besides formatting? I just got everything on my computer patched and updated from a recent format, and I don't want to format it again. Please help!!

Answer:SpyWare/Adware Keeps coming back!

Have you tried uninstalling AIM (removing all AIM registry settings and AIM folders), getting rid of the worm with spyweeper and then rebooting? After you reboot, run it again and see if it's back. If not, re-install AIM and you should be good to go.

A bit less than a week ago some spyware was detected on my laptop (I think it was called Spyware Protect 2009) which essentially wouldn't let me open anything and kept telling me I had a worm. I managed to get rid of it, but ever since then I've had a number of different things come through. What happens is a box will pop up saying that a program called "update.exe" needs permission to continue, and it messes up the computer no matter what you click. AVG says it catches them and removes them, but they still cause problems for my computer - I can only run programs as an administrator, and if I click on the file without specifying to run as administrator, it asks me what program I want to use to open it, and ultimately won't work. Running a scan with Malwarebytes will detect the problems, but they keep coming back, at least once a day.

Some of the ones that Malwarebytes keeps finding are Broken.OpenCommand, Hijack.ExeFile, Trojan.Dropper and Spyware.Agent, but there are also others.Thank you so much for taking the time to look at this for me!.DDS (Ver_11-03-05.01) - NTFSx86 Run by Jill at 0:57:30.16 on Mon 04/25/2011Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_23Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.3573.1553 [GMT -7:00].AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-9... Read more

Answer:The same trojans/spyware keep coming back

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply'... Read more

Ive always liked cleaning my computer with programs and have never gotten problems removing spyware because I search at google, search at forums and have also have the programs Ewido, SpywareGaurd, CounterSpy, Ad-Aware, SpyBot SD and Spyware Blaster but I dont know why some spyware keep coming back called Trojan.Pakes, Downloader.Small, and a file that adds a BHO called vtsqo.dll which is at the system32 folder. I use Windows XP which is up-to-date and have all my programs updated and I scan at Safe Mode but after a while a popup comes up from Ewido saying im infected with Trojan.Pakes/Downloader.Small and/or Spyware Gaurd comes up saying vtsqo.dll is trying to add a BHO and when I click "Remove the BHO" it just keeps coming back to the same window again so I cant take it off. I even went to Safe Mode, scanned with Ewido and then used a program to remove all my temp files but it keeps coming back. Please Help, I will do anything to take those things off. Here is my HiJackThis log:

Is it possible to prevent spyware and malware from getting into your computer? It seems that it is always the same stuff that I regularly remove with SpyBot, AdAware, A-squared etc...I use Spywareguard and Spywareblaster and still these nasties appear! Am I going to have do this as long as I use the internet? Thanks.

Answer:Spyware and malware keeps coming back...

http://www.mvps.org/winhelp2002/hosts.htm

What kind of things are you finding in Spybot and AdAware? If they're just "Tracking cookies", don't worry about it.

--------------------------------------------------------------------------------Download / Install / Update / and Run:
Adaware SE check for any updates before running it.
Get the plug-in for fixing VX2 variants. You can download it at this SITE
To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection.

--------------------------------------------------------------------------------Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.

I am not getting rid of spyware. I scanned in safe mode with adware, spybor and spyware doctor and mcaffee and they deleted the spyware, but after say 30 mins browsing the spyware comes back.. I am not able to locate any trojans yet..

This is my hijackthis log file.. Can someone explaine to me what is happening??Thanks in advanceVinceMalta

Over the past several months when I would run Ad-Aware and ewido every week or every other week I would notice the same results everytime and in ewido they were usually recognised as "Downloaders" with the same kind of .exe names which were usually just random streams of numbers and letters. Every now and then I would have a terrible attack of spyware where, when I would click on certain google links, I would get a page that has nothing at all with what the link address was, just a site full of ads and links with similar keywords to what I was searching for. Now it has happened again, except this time various programs don't work and sites take longer to load. I can't start up AIM, when Ad-Aware, ewido, and the online scanning sites that are on the Before You Post Your HijackThis Log post get 2/4 to 3/4 of the way through they freeze up, as does Disc Cleaner when I right-click on C:\

So i get this virus that throws a bunch of pop ups ads for anti spyware software in my face and makes me unable to open task manager, after running program i found online to fix this and running avg anti spyware i still getting those pop up here and there, though i'm now able to use task manager.
anyway heres the log

Hi - my daughter handed over her 'blue-screen-of-death' computer to me and I got it back to the present state. She has some spyware/malware that keeps re-appearing after I run McAfee virus scans and Adaware. Can you help?

I keep running adware and spyware doctor over and over, each time removing infections with the infections coming back even after removal.......also my zone alarm is alerting me to intrusion attempts over and over (i have had zone alarm installed for about 3 months and this is the first time this has begun to happen). I just need someone to look over my hijack this log and see if something is amiss (because it sure does feel like it). Any help would be greatly appreciated.....

I keep running adware and spyware doctor over and over, each time removing infections with the infections coming back even after removal.......also my zone alarm is alerting me to intrusion attempts over and over (i have had zone alarm installed for about 3 months and this is the first time this has begun to happen). I just need someone to look over my hijack this log and see if something is amiss (because it sure does feel like it). Any help would be greatly appreciated.....

I have really tried to find an answer looking at others posts but it seems like each persons problem is unique to their computer.

I never had any spyware problems before so I'm unfamiliar with a lot of programs. I have installed, adaware, spybot, avg antispyware, cleanup, win patrol, AntiVir Guard, and windows defender all because I have read other peoples posts. I know I probably don't need all of this but I didn't know what else to do. Also I am not too familiar with registry edits so I know I need to be careful if I have to change anything.

These are my computer's symptoms:

AntiVirGuard pops up 3 to 13 times saying trojan horses are detected what do I want to do? I usually select delete or block.

Then everything is usually ok until I get on the internet after which my computer redirects the sites I type in to a site called Jack9.com this happens every few minutes. Sometimes I get a bunch of popups in rapid succession and it freezes my computer. I have to restart windows explorer or restart the computer when this happens.

I have run every single previously mentioned program several times during startup and safe mode if possible and while they find things....they must be missing something because the problems continue.

I came across HiJack this and I have the log from the program. I am not completely sure what to do with it or if it can help but any assistance anyone can offer would be greatly appriciated. The log is below:Logfile of ... Read more

Answer:Solved: Spyware, popups and keeps coming back HiJack this log included Please help

There is this spyware named ISPY that keeps on coming back I used Spyware terminator but it deletes it but when I reboot it comes back Omg I hate it. Also my Shutdown/restart and run doesn't display on my Startmenu because of the viruses/spyware. Man everything was working fine till these viruses/spyware came nooooo!!!!! Dang and also my task manager doesn't work it says, "Task Manager has been disabled by the adminstrator." *** Well if you can help me Thank you Also My programs that I'm using are spyware terminator, AVG antivirus free, and spywareblaster. Well I followed the 5 steps stickies and it says to post some stuff here. Well here it is

Answer:Spyware keeps on coming back also can't shutdown from the start menu it's not showing

Hi -

If you followed the 5 steps completely, you'd have seen we want a set of logs from Deckard's System Scanner.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

I need more information before continuing, please.

For now, I'd like a more comprehensive set of logs from Deckard's System Scanner.

I hope that this is in the right section but I am having a problem with my computer. I can constantly hear programs running in the background. I currently have two anti spyware/malware installed on my computer. One is SpyHunter and the other is CyberDefender. They both are picking up on some virus called Vundo and everytime I delete it, it just comes right back. It is so frustrating surfing the internet because it freezes or moves extra slowly. Figured I'd ask you guys before I take a hammer to it lol.

Hello,i am moving yjis to the Am I Infected forum from XP.Please disable those apps while we do this.Next run MBAM (MalwareBytes):NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the St... Read more

Hello I've been battling with this fake AV for a while now and I just discovered that Windows Firewall is putting out this error code when I try to restore it, 0x80070424. I am using AVG 2012 as a anti-virus program and running Windows 7 Home Premium SP1 64-bit. If anyone can help me with this I would be forever grateful.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/434544 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

Hello,
I have a problem ,which ive tried to fix serveral times but it keeps coming back.
This virus is located in Systems 32 folder, Pc Cilling 2005 identified it as TROJ_ROOTKIN.N . Ive gone
to safe mode, deleted it, returned to windows and the virus reapeared, wats more it clogs up Pc Cillin, so now under quarantine i have 100+ instances of this virus, and its increasing.
The virus is labelled hpr34k8

So my computer got a virus from a game that I tried downloading. Avast! did a boot scan and got rid of it, but a day or two later, I got messages from Chrome that said I had a virus again, but of course those are usually scams. I did another scan, just to be safe, and Avast! found two items, got rid of them, and ran another boot scan, just to be safe.

Next day, I figured it had to be from Chrome because of the fact that I attempted to download the game from Chrome and was getting odd popups and such but IE wasn't doing that. So I deleted it. My friend suggested downloading Malwarebytes so I did that as well. It found two more Trojans and so did Avast! after a full system scan. Got rid of those as well and found they were gone afterwards.

I can't tell if my computer is infected again but earlier Malwarebytes apparently blocked a couple malicious websites, and since Avast! usually did that when the virus would come back, I ran another scan and found one thing, a YouTubeAdBlocker, I don't know if I wanted to get rid of that because an AdBlocker sounds like something I would want to keep and I heard that sometimes, Malwarebytes finds things that aren't really dangerous, but idk I am not an expert. I tried not to worry about it after that but I just want to be safe.

I am running two full system scans as we speak with Malwarebytes and Avast! to see if they will find anything that way since quick scans didn't find anything (except the AdBlocker again) and... Read more

Answer:Virus that keeps coming back?

Hi,In order to help you, we need reports generated on your system. Please follow this topic and attach requested reports: http://malwaretips.com/threads/malware-removal-assistance-how-to-get-help.20334/

I'm not sure whether it's a virus, trojan, spyware etc but I have something running on processes which takes up around 180k memory. Everytime I close the process it re-appears but as a different name... For example, as of now the process is called 'xsggsz.exe' but now I've closed it and it's re-appeared as 'vzdfme.exe'

I've used spysweeper, McAfee, Ad-Aware and system mechanic to try and get rid of it but it just won't budge.

I'd appreciate any help regarding this.

Thanks!

Answer:Virus That Keeps Coming Back!

go to http://www.pandasoftware.com/products/activescan/com/activescan_principal.htm and click on

scan your pcClick to expand...

Panda has the most upto date scanner I've seen

also if you do not have a firewall - you really need one.
I've used the free version of zonealarm for a number of years, and never had a problem, except a couple of times when I turned it off to access a site (that was real dumb)

Now please Download LSPFix from:LSP-FixDisconnect from the Internet and close all Internet Explorer Windows. Run the program and check the "I know what I'm doing" Button and place all listings of c:\windows\system32\aklsp.dll and c:\windows\system32\dolsp.dll into the remove section by clicking on the button that points to the right. When all instances of this dll are in the Remove section. Press the finish button.Then Reboot.To see a tutorial on how to use this program click the link below:Using LSP-Fix to remove LSP Spyware & HijackersPrint out these instructions and then close all windows including Internet Explorer.Then I want you to fix some of those entries. Please do the following:Please make sure that you can view all hidden files. Instructions on how to do this can be found here:How to see hidden files in WindowsRun Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blankR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tagteamgirls.comR1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blankR0 - HKCU\Software\Microsoft\Internet Explo... Read more

Hi - I recently got infected with a virus that added options to my toolbar (Fresh Search) which I managed to fix thanks to the help I saw posted here, but I still keep getting pop-ups and infections - SearchToolbar, Spyware.Msnagent and DownLoader.Trojan being the most recent. None of the anti-spyware, pop-up blockers or anti virus programs I have can stop the reinfections.

I have gone into safe made, used CWShredder, CClean, Kill2Me, HSRemove and Stinger. Also RAVAntivirus online scan, Bitdefender online scan, AdAware SEplus and Norton Antivrus. I used Silent Runners and found some suspect entries, which I edited out of the registry using Registrar Lite, and I used Hijack This to find and fix some other suspicious entries.

But they all keep coming back, in one form or another. Not crippling like before, but really annoying!

Below is a recent Silent Runners report, followed by a HiJack This report:

For the fourth time in the past few months, I have been experiencing strange pop-ups blocking my use of various programs. Twice, my IT dept. attempted removal of the virus, which looks like a virus warning from McAfee but will not allow removal or the use of the programs it is blocking. This time around it was blocking my use of Internet Explorer and Outlook.

A screen popped up and each time I tried to open the programs it would log a warning in the screen. The screen showed options for removing the items logged, however it would not respond to clicking any of the options and would only go away if I closed it out completely. If I did close it, as soon as I attempted to open those programs again, the warning would reappear. This is nearly identical to the last two or three times I have experienced this, with a couple weeks in between occurences.

I rebooted several times and recieved a pop-up message from Windows saying "Windows has recovered from a serious error." The third time I rebooted, it actually allowed me to open these programs without the warning. The first two times it would not go away. This has happened a couple of times prior, where that message seemed to temporarily fix my issue.

Is this a real virus that is hidden in my computer? What can I do to remove it completely?

Answer:Virus that keeps coming back

Hello can you run an MBAm scan and post a log back .. Let's see what it may show.Next run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top... Read more

Hello, ago 2-3 weeks I got some viruses, i tried to delete them but they come back everytime..The viruses are in 3 drivers (D,E,C) and also i got another virus named Backdoor.AgentBy the way I use Windows XPCan somebody help me?

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

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Please download aswMBR.exe to your desktop. Double-click aswMBR.exe to run it.Click the Scan button to start scan.Wait until it says, 'Scan finished successfully'. ( Note - do not select any Fix at this time)Click Save log, and save it to your desktop.Click Exit.Please post the contents of that log, aswMBR.txt, in your next reply.There shall also be a file on your desktop named MBR.dat. Right-click that file and select Send To > Compressed (zipped) folder. Please attach that zipped file in your next reply.

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When you run this tool, remember to choose 'Skip' not 'Cure' if it finds something. We just want a scan, not a fix.

Hello ziggyzig Welcome to the BC HijackThis Log and Analysis forum. I apologize for the delay however we are all volunteers and it gets very busy around here. I will be assisting you from here on out.I ask that you refrain from running tools other than those we suggest to you while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond the your topic and facilitate the cleaning of your machine.After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.Please perform the following:Please do an online scan with Kaspersky WebScannerClick on Kaspersky Online ScannerYou will be prompted to install an ActiveX component from Kaspersky, Click Yes.The program will launch and then begin downloading the latest definition files:Once the files have been downloaded click on NEXTNow click on Scan SettingsIn the scan settings make that the following are selected:Scan using the following Anti-Virus database:Extended (if available otherwise Standard)Scan Options:Scan ArchivesScan Mail BasesClick OKNow under select a target to scan:Select My Com... Read more

I am using a 64 bit version of windows vista. I have a virus on my computer that keeps coming back. Usually I am able to remove viruses on my computer using a combination or rkill, malwarebytes, and super anti spyware, but this specific virus keeps coming back, even after I clear it with malwarebytes. Also the virus wont let me update my malwarebytes software. I have tried to do a sytem restore, but everytime I click on the icon, i am asked to select a program to open system restore with, and I am not sure which program to pick. On my desktop there is a suspicious icon named system restore. Any help would be greatly appreciated.Thanks

Answer:Virus keeps coming back

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Hopefully I've included enough information and made this topic correctly...

Basically I had an issue where my microphone would mute itself, figured it was a virus, and ran malwarebytes. It found stuff, removed it, and everything worked fine... for about a few hours. A few hours later the same thing occurred, ran malwarebytes again and found the same thing: "dnsl64.exe" detected, along with other things that it appears to be downloading. No matter how many times I remove it it seems to come back, and googling dnsl64.exe popped up no results that I could find and then each scan (after a few hours) pops up a bunch of junk, even if I leave the computer idle. It also downloaded something that appeared to change my browser homepage to "search.snapdo.c*m" if that helps diagnose anything.

I've attached the MWB and FRST logs, hopefully they help diagnose what the problem is! Thank you in advance for any help, would really appreciate getting rid of this nasty thing.

Combofix just restarts my computer and won't run and nothing can find the virus but it's there. It started as a fake antivirus, then when I deleted it it created win 7 antivirus 2011. I think I got rid of that one too, but now everytime I click any link it takes me to some random add page instead. I've already did a system restore from days ago and even that didn't work, but it stopped my problem with running .exe's from the win antivirus.

Answer:Virus just keeps coming back!

Hello having run ComboFix we need to see that and a DDS log.As you now see Combofix is not to be run like a commmon tool. It's why we post this above the malware forums.ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Please go here....Preparation Guide ,do steps 6 - 9.Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.Skip the GMER step and instead post the ComboFix log you posted earlier.Let me know if that went well.

I really need help. Whenever I scan with avast, it tells me there's a virus. I can't delete because it's being used by another program. So I got into safe mode and try to remove it. A while later after I deleted it and back into Windows, I scan again and it's back. It's always in the same place too:

I have a Toshiba laptop that back in March I had a virus and went to to a local PC store and had the virus removed. A few months later the virus came back and I had a friend remove that virus and all was well for about a week when the virus came back once again and was removed and seems to be removed right now. I am afraid this is going to happen again and want to know if you can check the HiJack This log here to tell me if there is something seen that I am not able to identify as a virus. I did use the self help scan tool but I dont really know what I am looking at. The scan is here http://www.computerhope.com/cgi-bin/process.pl?o=20192628.I run McAffee AV on this laptop along with MalWareBytes and MS Windows Defender. I did updates and scans to each one of them 2 nights ago both in normal mode and in safe mode and none of them are returning any bad files, however, I am reluctant as this has happened three times now. I am wondering if there is a hidden rootkit file that the softwares are not picking.I run the following system:OS Name Microsoft? Windows Vista? Home PremiumVersion 6.0.6002 Service Pack 2 Build 6002Other OS Description Not AvailableOS Manufacturer Microsoft CorporationSystem Name CHARLENE-PCSystem Manufacturer TOSHIBASystem Model Satellite A305System Type X86-based PCProcessor &nb... Read more

Answer:Virus Keeps Coming Back

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. 1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.2. The fixes are specific to your problem and should only be used for this issue on this machine.3. If you don't know or understand something, please don't hesitate to ask.4. Please DO NOT run any other tools or scans while I am helping you.5. It is important that you reply to this thread. Do not start a new topic.6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.7. Absence of symptoms does not mean that everything is clear.If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line. *************************************************************************SUPERAntiSpywareIf you already have SUPERAntiSpyware be sure to check for updates before scanning!Download SuperAntispywa... Read more

There's a virus named wlzxha.exe in C:\WINDOWS\system32\ that keeps coming back after I delete it. The virus is "Downloader" according to Norton. It deletes fine (I've done it in safe mode) but it seems to come back after each restart.

Hello, a few weeks ago I had alerts from ThreatFire saying that "c:\2F2FE1D9C8463A4E6C7466B1CF9E03AD\MPSIGSTUB.EXE"was trying to modify another program, copy itself to multiple locations, I clicked ignore to these after looking it up, and finding out that mpsigstub.exe was related to windows malicious software remover. When I tried to look inside the folders, they renamed themselves. I started to panic when I found out that its normally in the system32 folder, so my friend came round to help me delete it and remove the registry changes it had made. I know that was a virus, but I'm not sure about these: Not so long ago a very similar directory had been created again, this time with stub.exe in it. I deleted them, and ran an anti virus scan. C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Report09186521\WER11A7.tmp.hdmp and C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Report11188777 were infected and quarantined . stub.exe was also trying to modify other programs etc. Just today I found two more directories with similar names, such as 70d953ce1268e4d3b8, with eventlog.txt in them. I haven't got any warnings as far as I know, so I want to know if this is the same virus, or even if its actually a virus at all, and I'm just being paranoid. Thanks in advance PS. I also had a process called conime.exe, I looked it up, and its to do with using an Asian language. Apparently, if this is running while you aren't using an Asian language... Read more

Hi,Norton found the virus called Back door greybird.k on C:\windows\G_server_hook.dll.I logged on to the safe mode and deleted the G server. exe and dll file.But Norton keeps finding this virus. How can I clean the virus?Thanks very much. (Moderator edit: moved post to more appropriate forum. jgweed)

Answer:Virus coming back again and again

Symantec Security ResponseI'd recommend submitting a hijackthis log here.How to submit a hijackthis logDownload HijackthisTry running the following from safe mode (Getting to safe-mode) Sysclean you'll also need the virus template file from here lpt***.ziporDrWeb CureITIf your good with the command line also try Sophos Command Line scannerAlso try installing and running A2 Free and EwidoI'd also run Spybot and AdawareIf your using Win2K/XP run adaware/spybot from "safe mode with command prompt"At the C:\ prompt type the following:-cd\C:\progra~1\spybot~1\spybotsd.exe /autocheck /autofixcd\C:\progra~1\lavasoft\ad-awa~1\ad-aware.exe

It all started last week when my computer contracted Trojan.Nebuler. My copy of Norton could'nt get rid of it so I downloaded various so called fixes. In the end I had to manually delete the trojan following the instructions on symantics web site - but that was when the fun really began. All sorts of pop up software has been appearing e.g. SysProtect, Drivecleaner and adult sites. Plus the computer has slowed down to a crawl. I have scanned my machine using Norton and AVG and Trend Housecall. And although they find new viruses, and remove them, they keep on coming back. I also downloaded and installed a Registry cleaner - to see if this would speed the thing up a bit, hope i havent deleted anything important (although it says I can recover the lines I have deleted). Can anyone help - here is the hjt log.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

I have recently managed to get a virus/spyware/malware (im afraid my computer knowledge is really useless, I will try my best to be technical) which I first recognised because when I started internet explorer a bunch of pop-ups came up saying I had to download 'Anti-Virus 2009'. It looked similar to a Microsoft notice but it was slightly different in colour and not very detailed so I knew it was a fake, and each time I start Internet Explorer the pop-ups come up again.

At the time I had a SpyBot installed and Semantic anti-virus, the Semantic anti-virus found nothing, the SpyBot found a lot of things (probably not all related to the main issue) all of which I deleted because I didn't know what else to do . But the pop-ups came back the next time I started internet explorer So I ran SpyBot a few more times, each time it found a few more things which I deleted, but kept coming back. The main thing that SpyBot kept finding again was microsoft.windows.securitycentre.firewallbypass and when I gave up with SpyBot the last search also showed a Virtumonde.prx and virtumonde.dll

Running in a panic to my mum she told me I should get the anti virus and spyware that she has, which we get free through our BT Broadband called BT NetProtect Plus, which when I phoned the company they installed for me, and it comes up on my computer as McAfee, although I don't know if it is a complete version of McAfee because it is through BT?

Answer:Antivirus 2009 pop-ups and spyware detections that keep coming back, a main one being microsoft.windows.securitycentre.firewall...

Hi and welcome. We need to know a couple of things.. Are you running XP?Do you now have both Symantec and McCaffee running as you can only have one. They will cause conflicts with each other.Now for the time being Disable or turn off Spybot for this scan..Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.On the Scanner tab:Make sure the "Perform Quick Scan" opti... Read more

I am looking for some help. I am running Windows 7 and IE8 and have started to get constant redirects. Malware found two viruses Rootkit.0Access and Trojan.Dropper.ED. Malware now shows no problems but the redirects keep comin back. At least I can still use the the computer for now. Any help is certainly appreciated.

Bryan

Answer:Redirect virus keeps coming back

Hello Bryan I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", t... Read more

my pc was infected several days ago, i have eliminated it but, once in awhile it comes back. i dont know what else to do. please help. maybe im just paranoid but my pc runs slower than usual. specially the explorer. i have pasted a hjt log, just in case you need it.any advise is very much appreciated.thanksLogfile of Trend Micro HijackThis v2.0.0 (BETA)Scan saved at 2:36:19 AM, on 10/24/2008Platform: Windows XP SP3 (WinNT 5.01.2600)Boot mode: Normal

I use Avast 4.8 to check my system and try first a "move to virus chest" when I was notified I had a virus. When I "move the virus to the chest" it just keeps coming back as a new virus almost immediately wit the virus warning. Then I tried the "repair" option in Avast, but it always said an error has occured... File name was: C:\System Volume Information\ _restore{7F7BE6F8-0D6A-488B-ABD ... Note Malware name: Win32: Trojan-gen(other)... I ran HijackThis and here is the log....

Please walk me through as I'm a novice on this computer stuff,,, thanks in advance...

hi, i use windows xp and i recently encountered a virus. my antivirus software, avast!, called it Win32:Trojano-207 [Trj]. i tried to delete it but a few seconds later the warning message for the same virus popped back up. i tried to do a startup scan but that also didnt work. i used adaware and also spybot but nothing worked. can someone please help me here! thanks in advance!

I have installed malware software, even there is a QUICK HEAL ANTI SOFTWARE installed in my computer. System got stuck and applications are running slowly due to virus problem, I want to remove virus and wants to improve system performance. I want to know how to fragment(don't know) the system or reboot.

Answer:How to remove a virus that keeps coming back?

Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote: