Bastian Moldenhauer wrote:
What is the difference between "officially support" and "support not available"? For me this leaves a big gray area going from "absolutly not working" to "minor limitations".

You should not rely on possibility to use 2.5 with Windows 7. Even if it works for you, you should keep in mind that we don't give any promises that it will. And if anything doesn't work as expected in CBFS 2.5 on Windows 7, we won't change version 2.5 to make it compatible with Windows 7. All such fixes will go to version 3.0.

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Bastian Moldenhauer wrote:
Are we allowed to freely upgrade from 2.5 to 3.0?

The answer depends on whether you have a license. If you already have a license, please assign a license ticket to your user account as described in the registration e-mail. Note, that the license ticket is NOT a license key. And please don't post the key here (as some users manage to do) -- this is a public forum.

If you plan to purchase a license, then the answer is yes, if you purchase a license now or in future, you will get free update to version 3.0 when it's released.

Due to certain delays with version 3 (we planned to have it ready by the time Windows 7 is released), we did the thorough testing of CBFS 2.5 (build 55) on Windows 7 and didn't find any problems with it. So the issue is probably specific to your scenario.

Also I don't recognize you as a registered customer. According to our support policy we deal with users' projects only when they are registered customers. If you purchased a license, please assign a license ticket to you user account as described in the registration e-mail. If you have questions regarding registrations, licensing etc., you can contact us privately via HelpDesk.

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