I am trying to renew my ssl certificate on the BSC but I do not see an option to generate a CSR on the weblogins>ssl>renewal tab. How can I find the option to generate a CSR?

Q: I am trying to renew my ssl certificate on the BSC but I do not see an option to generate a CSR on the weblogins>ssl>renewal tab. How can I find the option to generate a CSR?

A: If the renewal setup tab does not have an option to generate a CSR you may have previously generated a CSR or applied a certificate. Simply click delete csr or delete cert as appropriate. Deleting the CSR or cert on the renewal setup tab will not affect the certificate that is currently in operation. After you delete the CSR or cert on the renewal setup tab you will be able to generate a new CSR.