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Tiny rooms but ok.

This is the first we’ve stayed at a Sheraton since the Marriott SPG merger. It was not as nice as most of the Marriott branded hotels we’ve used but it was ok. The club lounge is tiny with very little food offerings. The gentleman this morning didn’t look thrilled to see me come in with 3 kids. They were all well behaved and he gradually stopped staring at us but it was a little awkward. The club lounge is on the first floor and you walk through the restaurant to get to it. The pool was nice but pretty chilly. The platinum gift was not offered and when I asked about it, I was offered a continental breakfast. I said that it was included through the club lounge and they that I could have a beer or 500 pts if I didn’t want the breakfast (that was already included). Altogether strange. Perhaps platinum gifts are new to Sheraton? Anyway, I probably wouldn’t choose it again unless we happened to be going to Medieval Knights restaurant which is right next door.More

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Date of stay: September 2018

Trip type: Travelled with family

Ask LovesHawaii about Sheraton Suites Market Center Dallas

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Thank you for staying with us during your recent trip to Dallas. Thank you for taking the time to send us your feedback regarding your stay. We are continuously looking for ways to improve and we thank you for the information. We are looking into the club lounge offerings all the time to see how we can better that for our guest. We try to offer various things to keep a different variety daily in our club lounge. We will certainly address the service. Our platinum amenity has always been offered. We have had some difficulty with the merger of the programs and we are getting that worked out. We do apologize for this inconvenience however we truly appreciate your loyalty to the brand. I hope that we have the opportunity to welcome you back in the future and thank you again for you feedback.

Regards,

Stephen W.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Overall a good experience. There was a water leak in my bathroom they “fixed” on my first day. They slowed the leak but didn’t fix it. Hotel staff was friendly, very clean. It looks old from the outside but has been remodeled on the inside.

Date of stay: August 2018

Trip type: Travelled on business

Ask deereman78 about Sheraton Suites Market Center Dallas

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Staying here for a conference at another facility and there was not even an attempt to clean the room. Men’s face stubble all over the sink, faucet and countertop. Come on now! Even if your not going to clean it at least rinse it with water and no one would know. Dirty shower/tub floor too. It doesn’t take much effort to “fake”clean a room but obviously that was too much effort for this room. Cleaning staff should be ashamed. Also the sliding doors and windows are super thin and you can hear every single vehicle go by on 77. And I mean every single vehicle. Pretty and spacious room/suite but too dirty and loud to even recommend beyond one star. I hope I can find another hotel nearby with availability.

Date of stay: August 2018

Ask Shelby D about Sheraton Suites Market Center Dallas

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Thank you for staying with us during your recent trip to Dallas. I am sorry to hear that we were not able to meet your expectations. I can assure you that this is not common and will certainly look into the cleanliness issues you experienced immediately. Regarding the noise in the room, this is a current project we are working on. The property is undergoing new sealing and painting on the outside. This will improve this a great deal. We hope to have the opportunity to welcome you back soon and we truly appreciate your feedback regarding your stay with us.

Regards,

Stephen W.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Really surprised at what we got for the price. I would highly recommend getting the club access deal. It might be a little more money but very minimal and well worth it. The hotel is very nice and well kept. The staff was nice and helpful and tend to your every need. The club access offers you breakfast bar and evening finger foods which are delicious and of variety. You also get free sodas, water, milk and yogurt 24 hrs. They offer one free adult beverage and then discounted drinks for about 2 hrs in the evening. The hotel has a nice courtyard with plenty of seating, pool table and business center and a pretty good workout facility. The pool was awesome. It is an indoor/outdoor pool so you can swim from the inside to the outside. The outside courtyard around the pool is very spacious with lounge chairs patio furniture. It is very relaxing. The family loved this hotel we only wish we could have stayed longer. Definitely going back here!

Room tip: Get a club floor room!

Date of stay: July 2018

Trip type: Travelled with family

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Ask caduran0609 about Sheraton Suites Market Center Dallas

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

From the awesome on site Bar & Restaurant, to the fitness center and nice-looking rooms, this place has it all. This place is also located in the Design District of Dallas and is literally within walking distance of both great restaurants & breweries. Plus it's a short drive from many of Dallas' most highly sought after attractions like Reunion Tower or the Book Depository.

Date of stay: February 2018

Ask nikkosis about Sheraton Suites Market Center Dallas

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

The hotel is in a bit of an awkward location that was chosen only because another hotel was full. Happily, this place exceeded expectations. The room was large, clean and comfortable. The bartender was outstanding, old-school and professional.

Room tip: The rooms with a view of Dallas are best.

Date of stay: May 2018

Trip type: Travelled on business

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Ask Pro698 about Sheraton Suites Market Center Dallas

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC