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Ticket Gaea & Verify who you are...

If you were not around the time to confirm the merge, this is common. You either needed to opt in or opt out to the merge, that screen should still come up if the world is offered in your list of worlds. If you cannot find your old account or 217 is missing on the list off worlds, ticket in game or e-mail: evdcs@gaea.zendesk.com and give them your numerical ID and the world you are missing. After CS verifies its you, the problem is usually remedied. Good luck!