hi globe community! the myaccount upgrades are very helpful.. but there's still something that's bothering me about myAccount.. I already paid my outstanding balance in the last cut-off which is from the month of June-July.. and so I called to globe customer's service, and my billing was actually okay and payment was transacted for the said cut-off last Aug. 3. but in my online account, billing was not updated and my outstanding balance in the last cut-off remained the same. is there something wrong with your system? because I am looking forward that my outstanding balance for the next cut-off is only good for July-August, and will not be added to the June-July cut-off.

update for this July~Aug. billing cut-off.. because my cut-off for this month already started (my cut-off was of that July 17 and I already paid that billing last Aug.3, which was due on the 6th) but the display is still the cut-off for the last month billing. even refreshing the browser nor the clickable refresh on my account doesn't help updating my account.