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Big apartments, good value.

We had a great 5 day stay at Residence Karolina in May 2012. Booked it online through the Prague City Apartments website--enter the online chat on their website and ask for a discount, we received 10% off just for asking.Good:1. Large room size2. Modern elevator to take us up to floor 5.

Bad:We initially were booked in apartment 54. On arrival, the apartment smelled like smoke (all are supposed to be nonsmoking). We complained and were told a cleaning lady with perfume would come to the apartment. I later went to the office and complained this was inadequate--we were eventually moved to #53 which was clean and wonderful.

Other than this issue, the front desk was excellent. Apartment #53 was large and fantastic. Another benefit of this location is the proximity to trams--all the major routes stop in front of the National Theater on Narodni just around the corner from Residence Karolina. You can close the door to your apartment and be on tram #22 heading to the castle 4 minutes later! Great!More

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Stayed: May 2012, travelled as a couple

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Ask jimbojones99 about Residence Karolina - Prague City Apartments

2 Thank jimbojones99

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

PragueCityApartments, Manager at Residence Karolina - Prague City Apartments, responded to this reviewResponded 12 June 2012

Hello jimbojones99

thank you very much for your review. I am glad that you enjoyed your stay in Residence Karolina and found apartment no 53 fantastic and the location convenient - I have to agree with you, Karolina truly is very spacious and nice.

I am really sorry about the issue with the smoke that you raised. Our priority is to have all the apartments fully non-smoking and I don't know how that slipped through the maintenance net. To make sure it would not happen again to other guests, we had apartment no. 54 cleaned from floor to ceiling right away.

Thank you again and hopefully we will see you back soon!

Best wishes, Anna Novak

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Almost overwhelmingly large and perfect. Our suite was at least 1000 square feet and had 2 bathrooms, laundry, a great brand new , state of the art kitchen, espresso maker. I wanted to move in!!!! Great location. (When you are there eat at the Louvre restaurant a block or two away). Everything you want to see is walking distance, even the castle..The room looked brand new but an appliance tag put it at about 5 years old - so the building very well maintained.

Room Tip: They all seem to be the same. It is a quiet part of town so any one should be good

Stayed: May 2012, travelled with family

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Ask DBD007 about Residence Karolina - Prague City Apartments

1 Thank DBD007

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

PragueCityApartments, Manager at Residence Karolina - Prague City Apartments, responded to this reviewResponded 30 May 2012

Hi DBD007

thank you so much for taking the time to write your review and for giving us five stars. I was really glad to read that you enjoyed your stay in Karolina - we believe that the location and having the space to relax make all the difference!

We hope to welcome you back soon.

Best wishes, Anna

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A very well maintained apartment house. Spotlessly clean and spacious rooms, fully equipped (kitchen, flat screen TV, DVD, WLAN). Very central and believe or not very quiet. I can really recommend Residence Karolina. Value for money guaranteed! We stayed in #32 (one bedroom apartment with a small balcony) for four nights. Please note: the complete house is non smoking. So if you are addicted quit smoking or rent an appartment with balcony ;-)

Stayed: May 2012, travelled as a couple

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Ask Greg1962 about Residence Karolina - Prague City Apartments

Thank Greg1962

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

PragueCityApartments, Manager at Residence Karolina - Prague City Apartments, responded to this reviewResponded 29 May 2012

Hi Greg126

thank you very much for such a great write up! I have to agree with you that Karolina is located in the very city center, yet in a quiet street - so you would not recognize it when you are in the apartment. We are very happy to read that you had a nice time staying in #32 and enjoyed all the amenities! Hopefully we will see you back in Prague soon.

Best wishes,

Anna

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Just returned from a 4 night stay, and the only way to really describe the stay is perfect, from start to finish! We got picked up at the airport for a complimentary transfer, with the driver first driving us to the check-in at Divalny, where we were assisted by a most helpful receptionist, who even drove with us to our apartment to show how it all worked. We even got to check in early and when the keycards didn't work she came up with new ones in a few minutes. The apartment was spacious, high ceilings, spotlessly clean and with all the amenities you could wish for, even a nespresso machine! Pictures shows the apartment but fails to show just how big and spacious they are. And despite it being located perfectly centrally, mere minutes away from the Charles Bridge and the Old Town Square, we never heard any noise from anywhere. Whenever there was anything we wondered about, all it took was a quick call to the reception desk and they would fix or answer any question with a smile, service was absolutely impeccable. And when we left, didn't even have to go to the reception that is a few minutes away, merely had to leave the keys on the desk. And then driver picked us up outside to take us back to the airport. Me and my girlfriend are definately going to stay there again when we go back to Prague.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

PragueCityApartments, Manager at Residence Karolina - Prague City Apartments, responded to this reviewResponded 22 May 2012

Hello David and Marisa,

thank you very much for writting such a great and detailed review. We are all really happy that you enjoyed your stay with us and had a nice time in Prague! Karolina offers a lot of space, which we believe makes all the difference. I am also glad you liked the Nespresso machines - we have recently started putting them in even more of our residences. Thanks also for your kind words about our service! I have to agree with you, we have a great and helpful team in PCA.

Hopefully we will see you again in Prague sometime soon.

Best wishesAnna

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Perfectly located in the centre of Prague, and also just two blocks from the check-in office. We were in Apt. 54, on the top floor, which is very bright. No balcony though (the lower levels get the balconies). Modern furnishings and a well equipped kitchen, although you're so close to a lot of great restaurants, so not much need to cook.

This is the second time I've booked a stay through Prague City Apartments and I highly recommend them to anyone who is visiting this wonderful city.

Stayed: May 2012, travelled as a couple

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Ask btrain16 about Residence Karolina - Prague City Apartments

2 Thank btrain16

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

PragueCityApartments, Manager at Residence Karolina - Prague City Apartments, responded to this reviewResponded 11 May 2012

Hello btrain16

It is always a pleasure to read reviews from guests who have stayed with us more than once. We're really pleased that Karolina continues to delight and that you enjoyed your stay. Thank you for choosing and recommending us on TripAdvisor! Hopefully we will see you back in Prague soon again.

Best wishes Anna

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We just returned from a 3-night stay. Our apartment was lovely: very large, spotlessly clean, with fresh modern decor. It was very quiet. Service was friendly and efficient but never obtrusive. We had a problem with the clothes washing machine, possibly because we were unfamiliar with its operation. Staff went out if their way to help solve the problem. We especially appreciated having the pre-arranged driver actually come to the arrival platform at the train station to collect us. We understand taxis can be a problem in Prague and it was a relief to have no such worries. We arranged the same service when we left town. All in all, we were so delighted with Prague and with our apartment that we booked a return visit.

Stayed: May 2012

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Ask tallpinesCO about Residence Karolina - Prague City Apartments

Thank tallpinesCO

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

PragueCityApartments, Manager at Residence Karolina - Prague City Apartments, responded to this reviewResponded 8 May 2012

Hello StallpinesCO

we are all really happy that you had a nice time staying with us in Prague! It was so great to read your review following your stay and many thanks for booking again. I am sorry about the washing machine issues - putting more detailed user manual's for all the electronic equipment in all the apartments is on the top of our list right now.

Thank you for choosing Prague City Apartments and we very much look forward to looking after you on your next visit!

Best wishesAnna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC