With customer loyalty being an essential part of today's market of multiple retails and various channels for customers to purchase products, it's more important than ever to know who's got the best strategy around – and who's the driving force behind it.

By downloading this free ebook now you'll:

Discover who to follow over the coming year

Find out what strategies and skills have been implemented by what sectors

See the methods that work best in capturing customer loyalty

Find out who the key emerging retailers are in the customer loyalty game