tmconvey : property searches

93 years

Experience that you can trust. The combined tm experience across our helpdesk team giving you the support you need when things don't go according to plan.

We have the people, experience and award-winning systems to bring you an efficient property search service you can trust.

We've been developing the way we offer property searches since we gained the first NLIS licence in 2000. One of our early achievements was streamlining the time taken to order a search from 30 minutes down to five.

Property searches are an integral part of tmconvey; along with our insurance and risk management tools they make up the ultimate platform to help you successfully manage your property transactions.

As a responsive service provider, we've introduced many innovations over the years, including our best-in-class mapping and award-winning, time-saving technology. We know you also need experts on hand, so we invest heavily in our staff. When you contact our specialist helpdesk team, we'll do the leg work so it's the only call you'll need to make.

But we know that residential and commercial property transactions are very different and have unique requirements. That's why we have developed versatile services designed to assist you with any property. Learn more below:

: risk alerts

If your client uncovers a problem with their property after they've moved in, this can lead to litigation. To protect you and your clients we've developed a sophisticated risk alerts system.

Search Alerts are designed to help you comply with the terms of the CML Handbook. tmgroup will alert you if our data indicates that you should consider ordering searches from any of the following categories:

Coal mining

Mining and Ground stability

Energy and Infrastructure

In addition the tmgroup platform will also alert you if a potential hazard is identified by any of the integrated third party suppliers below;

GroundsureSearch categories that are alerted: Flood, Energy and Infrastructure, mining and ground stability

LandmarkSearch categories that are alerted: Flood, Energy and Infrastructure, mining and ground stability

The Coal AuthoritySearch categories that are alerted: Past, present and future coal mining activity and other coal mining related risks

Search alerts are also provided in the form of expiry warnings on Land Registry searches due to expire in the next 7 days for OS1, OS2, K15 and K16.

: dedicated helpdesk

More than 9 out of every 10 search orders are fulfilled hassle-free. If you do need to call us you can rely on our dedicated property helpdesk team.

With over 93 years' collective experience in supporting our customers, the helpdesk team resolves queries swiftly. For every three calls our helpdesk receives, two are resolved there and then. The rest often just require a simple query with one of our partners to resolve.

"It is reassuring to know that the tm helpdesk are a phone call/e-mail away if we should need any assistance or further information. I would thoroughly recommend tm's services."
Claire Humphreys, Charles Coleman LLP

: intuitive mapping

Large scale land and unaddressed properties need intuitive mapping. Plot them quickly and efficiently using our commercial property mapping tool, which includes these helpful features:

Lookup functionality overlaid on the map the address will be automatically populated by the case address you've provided.

: searches managed

Our in-house search hub links to all 348 land charges departments at Local Authorities. Each land charges department works differently which makes independent research time consuming. Using our expert Local Authority team is the efficient choice.

"We're frequently approached by other search companies, but we always tell them that we are happy with tmgroup and don't want to move."
Claire Hogarth, R.T. Law Solicitors

: streamlined process

Home buyers are often impatient to move into their new homes. We've made sure you have all the information you need in one place to make informed decisions as speedily as possible.

We'll give you accurate turnaround times when you order as well as the ability to set up search templates for easy re-ordering. At tmgroup more than 9 out of 10 orders go through without a hitch, saving you time and hassle.

Features

Quick case – create a new residential property case in seconds

Advanced mapping – including automatic boundary outlining

Disbursement guide - a quick reference of the full search & service listings

: our suppliers

: we are search industry experts

With tmconvey you can feel safe in the knowledge you are covered by industry-leading quality standards and service.

We take our responsibility as a prominent member of the search community seriously.

We are executive members of CoPSO, the major trade association for the property search industry, which is actively driving forward quality standards within the sector. We're subscribed to the PCCB (Property Codes Compliance Board) Search code and are monitored for compliance to these standards.

We believe that our people set us apart too. We're honoured to be IIP (Investors in People) accredited and are members of ORB (Organisation for Responsible Business).

Sample Partner Name

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Cookie policy

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Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.
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The cookies used on our websites fall under three of the four categories found in the ICC UK Cookie Guide.
A list of the types of cookies used on the websites by category and a description of the purposes that we use them for is set out below.
By using these websites you consent to us using the cookie types listed below for the purposes listed below.

Cookies used on this website:

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Purpose

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These cookies are essential in order to enable you to move around our website and use its features such as logging in to the secure area of the website. Without these cookies, you will not be able to access the tmgroup services you have signed up for.

Performance Cookies

These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous and only used to improve the usability of the tmgroup website.

Functionality Cookies

These cookies allow our website to remember choices and customisations that you make (such as your user name and your settings for reports) and provide enhanced, more personal features. The information these cookies collect cannot track your browsing activity on other websites.

Can you opt out from permitting cookies?

Yes. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time.
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tmgroup Privacy Policy

This privacy policy explains how TM Group (UK) Ltd and its group companies ("we") use any personal
information we collect about you when you use this website.

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services.
We also collect information when you voluntarily complete customer surveys and provide feedback.

How will we use the information about you?

We collect information about you to process your order, manage your account and to email you about
changes and additions to the existing services we provide, any new services and general marketing
about our products and services. We also pass on your personal information to our group of
companies so that they may offer you their products and services.

We will not share your information for marketing purposes with companies outside our group.

Marketing

We would like to send you information about products and services of ours and other companies in our
group which may be of interest to you.

You have a right at any time to stop us from contacting you for marketing purposes or giving your
information to other members of our group.

You have the right to request a copy of the information that we hold about you. If you would like a copy
of some or all of your personal information, please email at data_officer@tmgroup.co.uk or write to us
at the following address: Data Officer, TM Group (UK) Ltd, 1200 Delta Business Park, Swindon,
Wiltshire, SN5 7XZ.We may make a small and reasonable charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to
correct or remove information you think is inaccurate.

Other websites

Our websites contain links to other websites. This privacy policy only applies to our websites so when
you link to other websites you should read their own privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage. This
privacy policy was last updated on 10th February 2011.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

tmgroup Anti-Slavery & Human Trafficking Statement

Introduction from the Managing Director

Slavery and human trafficking remains a hidden blight on our global society. We all have a responsibility to be alert to the risks, however small, in our business and in the wider supply chain. Staff are expected to report concerns, and management are expected to act upon them.

Modern slavery is a criminal offence under the Modern Slavery Act 2015. Modern slavery can occur in various forms, including servitude, forced or compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain. This document sets out the policy of tmgroup with the aim of the prevention of opportunities for modern slavery to occur within its businesses or supply chain. This policy’s use of the term ‘modern slavery’ has the meaning given in the Act.
As tmgroup has an annual turnover in excess of £36m, we are required by the Modern Slavery Act 2015 to provide a statement of intent to all of our employees and suppliers.

Our Company

tmgroup comprises of IT (Development, Infrastructure and Service Desk), Operations, Finance, Sales and Marketing and HR.

Our Anti-Slavery statement reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains.

Due Diligence Process on Slavery and Human Trafficking

As part of our initiative to identify and mitigate risk:

we have two offices, tmgroup in Swindon and PSS in Glasgow, with senior managers based at both sites to ensure optimum control of the work environment

where possible, we build long standing relationships with local suppliers and customers and make clear our expectations of business behaviour

with regards to national or international supply chains, our point of contact is preferably with a UK company or branch, and we expect these entities to have suitable anti-slavery and human trafficking policies and processes. We expect each entity to, at least, adopt ‘one-up’ due diligence on the next link in the chain. It is not practical for us (and every other participant in the chain) to have a direct relationship with all links in the chain

whistleblowing procedure –the Company’s Whistleblowing Policy is intended to provide guidance on how concerns can be communicated to the Company. Concerns about suspected modern slavery associated with the Company or our suppliers may be reported by employees in this manner. The Whistleblowing Policy applies to all employees and may be found on the Company’s intranet site

Supplier Adherence to our Values

We have zero tolerance to slavery and human trafficking. We expect all those in our supply chain and contractors to comply with our values. The SMT and all managers are responsible for compliance in their respective departments and for their supplier relationships.

Training

To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide training to relevant members of staff. All Directors have been briefed on the subject.

Our Effectiveness in combatting Slavery and Human Trafficking

We communicate with the next link in the supply chain and monitor their understanding of, and compliance with, our expectations to measure how effective we have been to ensure that slavery and human trafficking is not taking place in any part of our business or supply chains.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our group's slavery and human trafficking statement for the current financial year