Jim Griff Griffith, eBays official ambassador, presents the definitive sourcebook on all things eBay, for beginners to seasoned users alike. Uncle Griff, Dean of eBay Education, brings us the latest on all things eBay with the only officially endorsed and authorized guide to this phenomenal auction site. "The Official eBay Bible" has sold more than 150,000 copies in previous editions and eBay today is bigger than ever, with 203 million registered users and 541,000 official eBay stores nationwide. "The Official eBay Bible, Third Edition" is fully revised and totally updated with all of the latest changes to the site, making all previous books on eBay obsolete. Much more than a users… guide, "The Official eBay Bible, Third Edition" includes the inspiring stories of real-life buyers and sellers, as well as tips and tricks on some of the powerful, but little-known aspects ofusing the site. This definitive sourcebook includes instructional plans for users of all levels, whether theyre running a small business through the site or simply enjoying it as a hobby. New features in the thirdedition include: a new streamlined organization, images of all the latest features and screens, and even more information for small-business owners. Packed with over seven hundred illustrations, "The Official eBay Bible, Third Edition" delivers the ultimate word on eBay, from an insider who has been there from the beginning.

Jim Griffith is the founder of Griffith Coaching Network, a network of coaches committed to helping church leaders and congregations launch new ventures and daughter churches. A veteran of several church plants, he's assessed more than 1,900 church planting candidates, trained more than 7,000 planters, and coached more than 1,500 new and existing churches in their efforts to reach the mission field around them.

Acknowledgments

Introduction

Buying the eBay Way!

Let's Get Started

The eBay Phenomenon

Registering on eBay, Step-by-Step

User ID and Password Selection Tips

Terms of Use and Your Privacy

Changing Your Contact Information

Changing Your User ID, E-mail Address, or Password

Troubleshooting Registration Problems

Opening a PayPal Account

The eBay Website

Navigating the eBay Web Site-a Road Map

The eBay Navigation Bar

The Sign In Page

Navigating the eBay Home Page

Navigating the Site Map, Categories, and Item Description Page

eBay Categories

My eBay

Your eBay Account

The Feedback Forum

Reading Feedback

Leaving Feedback

Feedback Protocol

Shopping on eBay-Find It!

What Can I Buy on eBay?

Browsing eBay

Searching eBay

Title Search

Search Tips

Search Command Chart

Advanced Searching Options

Shopping on eBay-Buy It!

Before You Bid or Buy-a Safe Trading Checklist

What Type of Payment Does a Seller Accept?

Online Payments-The Safest Way to Buy on eBay

We've Found It...We've Checked It Out...Let's Buy It!

Bidding

Sniping

Multiple Item Bidding-How It Works

Buy It Now-How It Works

Shopping at eBay-Pay for It!

Completing the Transaction

Contact the Seller

Ask the Seller a Question

Payment Options

Online Payment Services

Managing Bids and Purchases with My eBay

Leaving Feedback for the Seller

Other Bidding and Buying Options and Considerations

eBay Express

Half.com

Buying Big Stuff at eBay

eBay Motors-Cars, Trucks, Boats, and So On

Real Estate

International Buying

Searching International eBay Sites

More on Currency

Buying Locally

eBay Guidelines, Rules, and Help for Buyers

eBay Buyer Guidelines and Rules

A Buyer Trust and Safety Checklist

Avoid Questionable or Prohibited Activity

eBay Rules for Buyers

Special Retraction Rules

Shill Bidding

Unpaid Items (UPIs)

Feedback Offenses

Reporting Questionable Activity or Items

Dispute Resolution

Resolving a Difficult Transaction

How to Get Help on eBay

eBay Education

Selling the eBay Way!

Selling Setup, Step-by-step

Following the Steps

Setting Up an eBay Seller's Account

Opening a Premier- or Business-Level PayPal Account

Research Your Item

Completed Listings Search

Creating and Editing Digital Pictures of Your eBay Item

What Are Digital Pictures?

Do I Need Digital Pictures of My eBay Item?

Taking the Picture-Selecting a Method

What to Look For in a Digital Camera

Taking the Picture-Setting Up the Item

Picture-Taking Tips

Editing Digital Pictures (Using Software)

Griff's Pixel Guidelines

Saving and Archiving Your eBay Digital Pictures

Writing a Description and Packing the Item

A Simple and Thorough Description

Packing-Do It Right!

The eBay Sell Your Item Form

Selecting a Category

Setting the Show/Hide Options

Describe Your Item

Adding Pictures

eBay Picture Services

Picture Options

Writing a Description

Cut, Copy, and Paste

Formatting Your Description with the Description Editor

Selecting a Selling Format

Selling Format: Online Auction

Reserve Price

Buy It Now

Quantity and Duration

Selling Format: Fixed Price

Payment Methods You Accept

Shipping Calculator

Buyer Requirements

Return Policy Considerations

Promote and Review Your Listing

Recommendations For Your Listings

Preview Your Listing

Fees

Selling Troubleshooting

Second Chance Offer

After the Sale

Invoicing the Buyer

Accessing PayPal Payments

Leaving Feedback

Shipping

Crating and Freighting Large Items

International Shipping Considerations

eBay Business Tips and Tools

Business Structures for eBay Sellers

The Advantages of Incorporation vs. Sole Proprietorship

Costs of Incorporation

A Few Words About Taxes

eBay Main Street

What to Sell?

Be Gone, Inefficient Markets...eBay to the Rescue!

Finding Product

Trading Assistants

Your Business Location

Selling from Your Home

Your Office Equipment

Bookkeeping

Using Auction Management Tools

Keeping Track of Your Listings Using My eBay for Low-Volume Sellers

eBay Seller Tools For High-Volume Sellers

Turbo Lister

Selling Manager (Basic and Pro)

Blackthorne Basic and Pro Versions

eBay Stores

eBay Cross Promotions Tool

eBay Sales Reports

Promoting Your eBay Business with Your About Me Page

Growing Your eBay Business

The eBay PowerSeller Program

Successful Business Practices

Special Selling Considerations

Selling to the World

HTML for eBay Sellers

What Is HTML?

What Exactly Are Web Pages?

What Is the Web?

What Is a Web Browser?

Creating an HTML-Formatted eBay Description from Scratch

HTML Tags

HTML Character Entities

Hyperlinks

The Image Tag

Table Tags

Other HTML Tags

Advanced Image Hosting Solutions

eBay Listings and Digital Pictures-Advanced Solutions

Pictures on a Web Page-How Does That Work?

Digital Picture Hosting (Image Hosting)

eBay's Picture Manager

Help!

Trust and Safety for Sellers

Questionable or Prohibited Practices and Activities

Bidding Offenses-Shill Bidding

Feedback

Unpaid Items

Listing Violations

eBay and PayPal Buyer Protection

Listing Copyrighted or Trademarked Items on eBay

The eBay VeRO Program (Verified Rights Owners)

Listing Brand-Name and Copyright-Protected Items on eBay

Appealing VeRO Actions

Dispute Resolution

How to Get Assistance at eBay

On-site Help

My eBay

Getting Help from Other eBay Members

Live Help

Contacting eBay Customer Support

eBay Radio

Glossary

Index

Free shipping

A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

Our guarantee

If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.