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on my machine, the two screws that attach the infuser receptacle to the insides of the machine came loose. You can see those two stainless hex socket screws when you remove the infuser by grabbing its two red tabs and pulling it out. Just use a hex shaftscrewdriver (size 3mm or thereabout) to tighten them.

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Hi there coffee person.Have you tried disconnecting the machine from the power supply. As well as that check if there are enough coffee beans in the bean in the compartment and enough fresh water in the water tank. Not only this but is the compartment with the coffee "tablets" - full or empty. Fill or empty accordingly. Connect to power again, if the machine does not work the only advice have from here is "to clean the machine" as described in the manual or as you are used to.Good luckkolbrun

Me too. Mine has been increasingly hard to fit. After speaking with DeLonghi service, they suggested lubricating the o-rings on the nozzles on the machine. I asked if cooking oil would be ok, to which they agreed. To I took a cottonstick and dipped it in ordinary cooking oil, and swept it over the inside of the two nozzles on the milk-container, since the o-rings on the machine itself were hard to get to. Now it works smoothly. I was reluctant to try that out before speaking with DeLonghi service, since they are so set on only using original stuff for the machine, and I did not think a machine this expensive would need this type of 'help'. Use at your own risk :-)Flemming.

Maybe youare not pushing the milk-container sufficiently in. Mine has been increasinglyhard to fit. After speaking with DeLonghi service, they suggested lubricatingthe o-rings on the nozzles on the machine. I asked if cooking oil would be ok,to which they agreed. To I took a cottonstick and dipped it in ordinary cookingoil, and swept it over the inside of the two nozzles on the milk-container,since the o-rings on the machine itself were hard to get to. Now it workssmoothly. I was reluctant to try that out before speaking with DeLonghiservice, since they are so set on only using original stuff for the machine,and I did not think a machine this expensive would need this type of 'help'. Useat your own risk :-)Flemming.

on my machine, the two screws that attach the infuser receptacle to the insides of the machine came loose. You can see those two stainless hex socket screws when you remove the infuser by grabbing its two red tabs and pulling it out. Just use a hex shaftscrewdriver (size 3mm or thereabout) to tighten them.