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I knew they were remodeling,but that was no problem except for check inn
Check inn was fast and hassle free.
The rooms were clean and the beds were wonderful.Got a good night sleep every night
Close to walking distance of Market Square.
Got a great...More

Thank pirtnal

Response from GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown Market SquareResponded 23 June 2016

Thank you for the comments. We are glad you enjoyed your stay with us! Ben/GM

My first introduction to this hotel was the entrance to the temporary check-in desk. It was a 96 degree day in San Antonio, upon entering the door I was hit with what can only be described as the smell of a hot wet and sweaty...More

Thank flyngourmet

Response from GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown Market SquareResponded 19 June 2016

Thank you for sharing your opinion with us. I am glad you enjoyed the Hotels staff and your room. Ben/GM

Yes the hotel was under construction but the staff seemed to accommodate people decently. There were however some issues with clean towels & no drinking water in the rooms.Average stay for the holiday price we paid, the rooms could do good if they had dehumidifiers...they...More

1 Thank Khushboo_Golyan

Response from GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown Market SquareResponded 15 June 2016

I saw some bad reviews about hotel before we checked in so I was worried and skeptical about construction but after staying there; I do not agree with the bad comments; some people are just picky and never satisfied. The hotel is under construction but...More

1 Thank Leonard2013

Response from GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown Market SquareResponded 14 June 2016

Wow thank you for let us know about your stay. Love to hear comments like this! Ben/GM

The hotel is under construction but that hasn't been too much of a problem. It is old but clean. Staff friendly and helpful. Free parking. My kids love the pool. They have a 1 foot deep baby pool! Steve the shuttle driver was wonderful when...More

3 Thank ajator

Response from GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown Market SquareResponded 14 June 2016

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My info from itinerary says check in at 4:00pm (16:00). Check out at 12:00 noon. Hope that helps. If you arrive before then, inquire at registration if your room is ready early. It almost always works for me. If you need to... More

My info from itinerary says check in at 4:00pm (16:00). Check out at 12:00 noon. Hope that helps. If you arrive before then, inquire at registration if your room is ready early. It almost always works for me. If you need to stay an hour or so later than check out time, phone the front desk the night before and ask if it would be possible to get a late check out. Have fun, Texas style!