The ability to create an “always” experience for patients is what will differentiate and set you apart from your competitors. That’s why Studer Group created The OAS CAHPS Compendium. It’s a series o...

The ability to create an “always” experience for patients is what will differentiate and set you apart from your competitors. That’s why Studer Group created The OAS CAHPS Compendium. It’s a series of ...

Oh No...Not More of That Fluffy Stuff!: The Power of Engagement is a funny, heartfelt, and inspiring look at what it takes to overcome huge obstacles and tap into the passion that fuels our best work. A follow-up to Bluni'...

How will your organization survive and thrive with the shift from volume to value? In healthcare, change used to be less frequent. But today, each of us works in a capacity-constrained environment where change is constant and patient ...

So much of a medical organization's success rides on the leadership, conduct and performance of its physicians. How does a healthcare organization engage its physicians to lead by example? And how does a physician-in the midst of ...

The Results That Last audio book comes to life as Quint narrates and teaches leaders in every industry how to apply his tactics and strategies to their own organizations to build a corporate culture that consistently reaches an...

Most of us work ourselves silly focusing on quality, demonstrated outcomes and proven results. That's a good thing. Yet too often we stop short of the final step: zeroing in on how all our hard work comes across to the patient or ...

Today, when results are crucial and competition is intense, exceptional leaders must provide a work environment that allows their teams to grow their skills, own their outcomes, and engage as well as attract other high performers. To ...