Merchandise has to be returned in its original state (unused) and in its original packaging. You will have to present the original receipt.

Shipping charges will not be refunded if applicable.

RETURN THROUGH THE MAIL

To make a return through the mail or via a transportation company (Canada Post, Purolator, etc.) you will first have to get in touch with us by phone at 1-855-770-7529 or via email at info@powerplaypro.com within 7 days of receipt of the goods.

You will need to mention the order number, your name, your complete contact information and the reason of the return.

We will send you via email a return number that will have to be inserted in your package. Original shipping charges will not be refunded and areturn fee of $10.00 will be deducted from your refund. If the merchandise is returned in accordance with our requirements, we will credit it on the card used to make the original purchase. If the merchandise isn’t returned in accordance with our requirements, it will be sent back to you at your own expense, no refund will be made and the transaction will be treated as a final sale.

“Powerplay™ is designed by a group of passionate enthusiasts. The pressure washer designs are unique; the power washers are bold, while caring craftsmen complete the hand built process”. These power washers are built with our exclusive Anti Vibration System, that virtually eliminates chassis movement while machine is in operation. Extremely well balanced, machines are easily handled in any type of tight spaces.