Insight 21 | Squab

Moving House with Mr & Mrs Clarke & Squab

Thinking about moving house? Isn’t it exciting! A fresh start awaits you. Oh, but wait a sec – something’s holding you back…the thought of the move itself! The packing, boxes everywhere, the exhaustion of moving EVERYTHING, the possibility of breakages or losing items in transit – it can all get a bit much. Well, we don’t blame you; it’s up there as one of life’s top stressors, after all. But the very good news is that it needn’t be this way, not with Squab – as a family-run company we’ve got that personal touch – we know what’s important and we’ll look after you from start to finish. You see, we know that moving house is as much about taking the stress away from you, as it is about safely moving your belongings from A to B. So sit back, relax and enjoy the read of how your move is but a smooth process away.

The survey

It starts with a simple phone call from yourself to book a visit from our surveyor. We’ll then arrange a day and time to suit you – even on Saturdays! The surveyor will run through some questions with you to begin with and then, armed with their tablet, will do a walk around of the house with you to work out the requirements of your move. On return to the office the surveyor will work out how many of our crew will be needed to carry out the job safely, how long it will take, and which of our fleet we will use. It’s clever stuff! We’ll then email the quote to you within 24 hours.

The booking

Happy with the quote? Wonderful. Let’s book that date in the diary and get the boxes delivered to you if you are packing yourselves. Crews assigned – we’re good to go. Bring on moving day! You’ll be contacted a couple of days before your move by our Operations Supervisor to give you crew details and expected time of arrival. He will ask you a couple of questions to make sure you don’t need any additional packing materials and of course feel free to ask any last minute questions or queries you may have.

The day

It’s finally arrived! Nervous? Don’t be. You’ll be contacted by your friendly crew to let you know they’re on they’re way. Upon arrival they’ll introduce themselves and the crew foreman will do a walk around of the property with you. You might as well sit down and have a cup of tea at this point(and make the team one too if you wish!!), as the team get straight to work. Of course, we put protective coverings down so that there’s no risk of damage. If you requested packing, the team will use the specialist packing techniques to pack your china wear or art work, for example. The crew know exactly what they’re doing following a full briefing. Careful loading then begins and it’s time to say ‘bye-bye’ to your old house. Upon arrival at your new home, we will do a walk around – we wouldn’t want to put the items in the wrong rooms! Then, with protective coverings in place, we carefully unload your furniture.

Home sweet home

There, that wasn’t so bad, was it?! The crew foreman will ask you to sign the necessary paperwork and we will leave you in peace to settle into your new home sweet home. Oh, and don’t forget we also collect all of your old boxes free of charge, once you are settled and you have unpacked everything.