How long did it take on average for them to answer you back ? Emailed yesterday night and still didnt get an answer back so Im wondering if theyre currently receiving too many emails or if mine just went under the radar.

How long did it take on average for them to answer you back ? Emailed yesterday night and still didnt get an answer back so Im wondering if theyre currently receiving too many emails or if mine just went under the radar.

I emailed Shoebank asing for a price list at 5 am on Thursday and got my reply on Friday around noon. If you know what shoes you like, it may be easiest to call Shoebank or one of the others outlets and get their inventory on a shoe by shoe basis over the phone. The jville outlet in Ohio was very friendly over the phone.

FedEx came early. Here are my bourbon Dalton 2nds straight out of the box. Can't really find any major defects yet! VERY HAPPY! In the 3rd picture thought I might as well show these off in front of my own bourbon.

THIS IS EXACTLY WHY AE SHOULD JUST TAKE A PICTURE OF THEIR SHOES AND POST THEM ON THE WEBSITE! IT TOOK DJ TRAVELER NO TIME AT ALL TO POST THE PIC, AND IT TOOK AE DARN NEAR A MONTH TO PUT UP THE BOURBON DALTON FAKE PICTURE!

ON TOP OF THAT... THE BOOTS IN THIS PICTURE ARE ABSOLUTELY GORGEOUS, NOT SO MUCH FOR THE AE WEBSITE PICTURE.

AE IS A HANDFUL OF REAL WEBSITE PICTURES AWAY FROM HAVING PERFECT CUSTOMER SERVICE!

I asked jville store if they would give me TangerStyle 20% Off on closeout style. They said NO !
A bit disappointed. I purchased 10 pairs of shoes from jville store this year(so far).
On a another note they have shipped my LaSalle in chilli and Rl Illford today.

sorry about the all caps... it was just coincidental. didn't think much about it being in all caps.

Just so everyone knows. I'm not bagging on AE. I just think thats the last step they have to take towards customer service perfection. Anyone can see by looking at the pictures you fellas post on here how much such simple pictures would benefit AE's website.

Those bourbon daltons look great! Making me think about getting a pair...

Something I've noticed while looking at stock pics of the Walnut Dalton in calf compared to people's real life pics is that the amount of burnishing varies. It almost always seem the burnished toe looks darker in stock pictures. Is this true for people who own these? Do they come with less of a burnished look, or does the burnishing go away after wear/maintenance/polishing?

My experience is just the opposite. The only reservation I had about keeping my recently purchased calf Walnut Dalton's is that the burnishing was darker than I expected. I don't particularly care for the burnishing but I absolutely love the boot and since I got it on sale there was no way I was sending them back.

How does the 4-last compare with others? I'm looking at a pair of Chukkamok but don't own any other 4-last shoes. I have 1- and 5-last. Do I need to take into consideration the fact that the 'Mok is unlined? I chatted with AE's customer service online and they said to go with the same size as my 1-last Sheltons but wanted to get your opinions. Thanks.

I emailed Shoebank asing for a price list at 5 am on Thursday and got my reply on Friday around noon. If you know what shoes you like, it may be easiest to call Shoebank or one of the others outlets and get their inventory on a shoe by shoe basis over the phone. The jville outlet in Ohio was very friendly over the phone.

They told me it would probably be about a month. That's fine with me, since they are willing to honor the sale price price.

How does the 4-last compare with others? I'm looking at a pair of Chukkamok but don't own any other 4-last shoes. I have 1- and 5-last. Do I need to take into consideration the fact that the 'Mok is unlined? I chatted with AE's customer service online and they said to go with the same size as my 1-last Sheltons but wanted to get your opinions. Thanks.

I went with the same size as my Daltons (1-last). They fit okay, but I probably could have gone a half size down to get a snugger fit. Not sure if it is the last or that it is unlined. The leather is quite thin and soft so it gives quite a bit and conforms to your foot. Feels like wearing slippers. Good luck.