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3.
The Research <ul><li>Little formal recognition of technology </li></ul><ul><li>Few internal training or support resources </li></ul><ul><li>Overburdened or conflicted “systems” staff </li></ul><ul><li>Little or no management support </li></ul><ul><li>No lack of technology but a lack of expertise </li></ul><ul><li>Competing standards and competing (and untrusted) consultants </li></ul>

4.
The Business Model <ul><ul><li>Issue or project focused </li></ul></ul><ul><ul><li>Cross-organizational </li></ul></ul><ul><ul><li>Foundation “authorized” & subsidized </li></ul></ul><ul><ul><li>Limited scope & focused goals </li></ul></ul><ul><ul><li>Innovative application of technology around a project or campaign </li></ul></ul>“ Foundations-subsidized, program-focused, short-term, technical assistance – usually as part of a specific campaign or focus.”