Mitel Upgrades Unified Communications Software Suite

Marketwire

Unified communications solution provider Mitel has unveiled a new version of its IP-based Mitel Applications Suite.Mitel Applications Suite 1.1 provides audio and Web conferencing, teleworking, mobile and messaging functionality on a single server with a simple administration interface. Preintegrated packages simplify deployment and increase efficiency for SMBs, which, according to the Yankee Group, need help managing their IP communications and high priority productivity applications.

Mitel also announced new releases of its 5200 and 5300 series of IP desk phones, which now work with the Mitel 5000 communications platform, also for SMBs with up to 250 users.Marketwire

Our data shows these innovators using digital technology in two key areas: providing better products and cutting costs. Almost half of them expect to introduce a new IT-led product this year, and 46% are using technology to make business processes more efficient.

Worries about subpar networks tanking unified communications programs could be valid: Thirty-one percent of respondents have rolled capabilities out to less than 10% of users vs. 21% delivering UC to 76% or more. Is low uptake a result of strained infrastructures delivering poor performance?