Erick and Rich chat about the coronavirus pandemic's effect on hardware sales, surveying your clients about when they'll return to the office (if ever), and the recent spike in people who say they're locked down at home with a ghost.

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ChannelPro’s Joel Zaidspiner has two more treats from this year’s travels for you: an interview on managed print with Sammy Kinlaw of Lexmark (pictured) and a conversation about digital marketing with Erica DePalma of Media Horizons.
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In a series of new investments, the distributor is adding latest-generation products from Lexmark and other manufacturers to its catalog, hiring additional sales specialists to promote those systems, and introducing new financing options for purchasing them.
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The onetime printer/copier vendor is eight years into a journey toward delivering comprehensive technology services, with its legacy print dealers along for the ride. Will IT-oriented channel pros be invited to participate as well?
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What a difference a couple of letters can make! When this week’s guest host, Marketopia CEO Terry Hedden, invites Matt to step away from the computer bench for a while and go spearfishing, he’s talking about the kind that involves spears and fish, not ransomware.
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Speaking at the close of a holiday-shortened week, Erick and Rich reveal that they’re thankful for print-as-a-service from Epson, turkey-making tips from Alexa, and time with family. Though not in that order necessarily.
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The new family of software-as-a-service applications includes a print management solution and a fleet management system designed to help SMB channel partners configure, update, and manage printers remotely.
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