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Layaways welcome! Just contact me and let me know which item(s) you are interested in.
I will offer reserves on items for up to 4 weeks and reserves are subject to a deposit. Deposits are non-refundable and non-transferable.

I ship using priority mail service which includes a tracking number. It takes on average between 5-12 days to arrive to overseas locations.
I deliver on each place of the world.
All of my works are wrapped safely.
Nevertheless, if any damage occurs during shipping, or if you are not satisfied for any other reason, please contact me. We`ll find a solution!

Layaways welcome! Just contact me and let me know which item(s) you are interested in.
I will offer reserves on items for up to 4 weeks and reserves are subject to a deposit. Deposits are non-refundable and non-transferable.

I ship using priority mail service which includes a tracking number. It takes on average between 5-12 days to arrive to overseas locations.
I deliver on each place of the world.
All of my works are wrapped safely.
Nevertheless, if any damage occurs during shipping, or if you are not satisfied for any other reason, please contact me. We`ll find a solution!

This is my fourth purchase from Natascha, and it is soooo beautiful! Her work is so unique and elegant, and her craftsmanship is perfect! She is very a very sweet person, and the packaging was so thoughtful, even candies for my children! She let me put this on layaway, which made it easier for me to purchase. Her etsy shop is my favorite, and her jewelry is my favorite!

About

Howdy there!

I'm Natascha, the creative force of NL Art-Design.
I'm an artist living in Lower Bavaria.
Born in Vienna,
raised by nature.
Bison Soul and bareback rider.
Gregarious hermit.
Metalsmith, painter, potter, mother and optimist.
Love all different types of art...

Around the web

Shop members

Natascha Lankes

Owner, Designer, Creator

Shop policies

Last updated onJune 12, 2015

Welcome!
Thank you so much for finding your way to my shop.
Please let me know if you have any questions and I'll get right back to you. Please keep in mind the time difference. US west coast: Add 9 hrs. and east coast: Add 6 hrs.
A purchase is a partnership between seller and buyer. It benefits both of us to have clear expectations. Because of this I do my best to communicate what you should expect, and I invite you to do the same. Tell me what you are dreaming up, and I'll do my best to accommodate.

My passion is jewelry.
I have been designing jewelry for a long time now and can't imagine doing anything else that brings this much satisfaction and pure joy!
I put my whole heart into every piece I make. I won't sell any piece of my jewelry unless I am completely satisfied with it.

Accepted payment methods

Pay with Visa

Pay with Master Card

Pay with American Express

Pay with Discover

Pay with PayPal

Buy with Apple Pay

Pay with Sofort

Pay with iDeal

Accepts Etsy gift cards

Payment

PayPal, credit and debit cards, Etsy gift cards and other international payment methods.

Shipping

I ship worldwide from Germany.
Packages are sent via DHL Priority Mail, which includes a tracking number, and takes on average between 1-3 weeks to arrive to the US and Canada. Asia and Australia 2-4 weeks. (All depending on possible customs delay times of each country, over which we have no control) .
Shipments to the UK and other western European destinations takes on average 3-8 days. RATES DO NOT INCLUDE INSURANCE. If you want this option please contact me prior to purchase.

I usually ship within 1- 3 business days after having received confirmation of payment.

Please make sure your shipping and e-mail addresses are current and the same in both Etsy and PayPal.

If a package is undeliverable due to an inaccurate shipping address provided by the buyer, or if a package is unclaimed by the buyer, NL Art- Design cannot be held responsible. THE BUYER WILL BE RESPONSIBLE FOR THE COST OF RE-SHIPPING THE PACKAGE.

RETURS ARE NOT ACCEPTED FOR CUSTOM ORDERS UNLESS THE ITEM IS DAMAGED UPON ARRIVAL.

Please bear in mind that delays can occur with Mail delivery especially around Holiday Times. Please contact me if your package has not been delivered after 21 days.

Please understand that I am not responsible for transit delays and that once it's out of my hands, I cannot do anything about it!

I reserve the right to refuse shipment to Countries with an extensive history of lost packages, fraud, governmental instability, or other reasons.
I`m not responsible for lost packages.

International Buyers – PLEASE NOTE THAT BUYERS ARE RESPONSIBLE FOR ANY AND ALL DUTIES AND CUSTOMS CHARGES THAT MAY BE ADDED ONCE THE ITEM ARRIVES IN YOUR OWN COUNTRY. IF YOU'RE NOT SURE WHAT THAT AMOUNT MAY BE, PLEASE CHEACK BEFORE YOU PLACE YOUR ORDER.

Refunds and Exchanges

If you are unsatisfied with your purchase, the item can be returned within 30 days of receiving the item for exchange or refund.
The buyer is responsible for return shipping. Shipping charges will NOT be refunded
I can not be responsible for packages lost in the mail.
For CUSTOMIZED items, all sales are final. No returns.

Buying jewelry online can be challenging , I will, however, try to display the jewelry in a natural light, unaffected by surrounding elements. Also, bare in mind that the color calibration on some computer monitor may differ from others. I hope you will be happy with your order, however if for any reason you are not, please let me know ASAP by email or convo via your Etsy account.

Under EU law, you have the right to cancel your purchase within 14 days of receipt of your order.

If you change your mind, I will refund or exchange goods within 14 days of the item being RETURNED TO US IN ITS ORIGINAL CONDITION. This will include your original postage costs but NOT returns postage. Please obtain proof of postage when returning an item.

If you are not happy with an item because it is damaged or faulty, please notify us immediately. NL Art- Design WILL REFUND THE ORIGINAL ITEM COST AND THE ORIGINAL POSTAGE. Send me a picture of the damaged item (clearly showing the damage) and I will issue you a full refund.

I will offer reserves on items for up to 4 weeks and reserves are subject to a deposit. Deposits are non-refundable and non-transferable.

Cancellation form:

If you wish to cancel your order, please complete and submit this form.

Natascha Lankes
Haidenburgerstr. 12
94501 Aidenbach
Germany

E-Mail: NL-Design [!at] web.de

I /We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*) _______________________________________________________ _______________________________________________________
Ordered on (*) ____________ / received on (*) __________________ ________________________________________________________
Name of consumer(s) ________________________________________________________
Address of consumer(s) ________________________________________________________

Signature of consumer(s) (only if this form is notified on paper)

_________________________ Date

(*) Delete as appropriate

Please contact me if you have any issues with your shopping experience. I want you to be happy with your purchase! :-)
Additional Policies and FAQs