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INTERNAL SALES - Plumbing / Pipes Industry

Experience in the Piping Plumbing or Drainage area, or Engineer related products

Gain specialist product knowledge!

Enjoy training and your own development

Our client is committed to providing the highest quality and innovative machines and tools for a wide range of industries, including plumbing/ drainage and water solutions sector.

With almost 50 years’ experience, and ultising superior design and advanced engineering capabilities, they are renowned for understanding their client’s needs and finding the most appropriate solution, with the most efficient and technically competent service possible.

Due to company growth, they are looking for a talented and highly motivated individual to join their Auckland based Internal Sales team.

This is a pivotal position where you will be responsible for building lasting relationships with the company’s clients, many of whom you will deal with on a regular basis. Duties will involve answering inbound sales enquiries, giving technical advice, product information, finding solutions to problems, preparing quotations, processing orders, and other support duties.

You will enjoy problem solving and providing an informative service where by you meet customer’s enquiries, resolve their issues, prepare quotations, process orders and provide support to field based sales reps.

We are seeking someone who is technically minded, with very strong communication skills. There is a lot to learn, so we are seeking someone who can quickly immerse yourself in technical product range, who has a questioning mind, who is dedicated and interested in learning and upskilling. You will be focused on building lasting relationship with the company's clients; always delivering first class customer service.

This is a great opportunity to join a leading company that believes in promoting their staff from within. Many current senior staff members started in a similar role in the company. Or it could suit a dedicated Internal sales person, who enjoys being part of an internal sales team, rather than out on the road.

You will need...

Ability to learn new product range quickly

Ability to problem solve and provide effective solutions

Very strong communication. Able to consult with your customer to determine their needs.

Strong technical ability. Able to understand and relate technical products and solutions

Enthusiasm to maintain and increase your own product knowledge and capabilities

Willingness and enthusiasm to invest time and energy to get results.

Confident computing skills and use of CRM

Accuracy, attention to detail, good follow up skills

A TEAM PLAYER and Sense of Humour is a must

You will get very thorough training, possibly an overseas production training and induction.

Experience from within the piping, plumbing or drainage area, or engineering related products would be highly advantageous, but not essential. What is most important is your attitude and your ability to learn.

This company prides themselves on a happy team culture, where everyone works hard, but enjoys work and has a laugh while they are doing so. There is definite career progression for those who shine.