Hi wamakley. My name is Straight Talk Sophie. Sorry that you’re having a problem. I’m going to try to help you now.We need to take this issue offline so I can address it further. I’ll contact you directly with a private message. Thanks.

I kind of have a similar situation. My internet timed out for a few minutes while I was trying to make a log in on straighttalk.com and some how in the process the account was set up, but under the wrong email. When I go to "forgot password" it has an error screen pop up. And I wouldn't have a clue as to what the password would even be because I tried the one I was setting up on my account and it didn't work. So i'm not sure how my number got registered when I didn't submit any information.

Jhonally_ST wrote:Hi mrmaterman. My name is StraightTalk Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.

Hello I have had the same problem. The guy at Walmart could figure out how to reactivate me. I get same msg that the phone # is not a Straight Talk customer. I've had the service for a month now, but I can not get anyone on the phone. PLEASE HELP!!