We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

My meal today was nothing special. Cheeseburger came with unmelted cheese and was on the small side. Server offered to melt the cheese, said it would only take a minute. Ten minutes later back came the same burger. This time the cheese was burned and...More

Thank publichero

TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded today

Hi Publichero, We are so sorry that you had this experience with us at our location. Our staff should have been much more attentive with your order. Next time, if there is anything that can be improved, please let our managers know so we can...More

On Friday evening, we had waiting period of about 30 minutes, but it was worth the wait. We were given outdoor table in pleasant weather. All other parameters were consistent with our previous experience at the (chain) outlet at San Francisco - great service, great...More

Thank Mrugesh B

TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Thank you so much for this review, Mrugesh. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

We called 6:30 pm to reserve a table but the girl put us on hold for 15 minutes. Meanwhile I called from my other cell phone as I did not want to loose place in Line. The other girl answering the call said they don't...More

Hello. We would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

Let's face it, The Cheesecake Factory is a chain restaurant much like the others but has a certain...pizzazz to it. You will never walk out thinking you had one of the best meals of your life but you will rarely be disappointed. The huge menu,...More

Thank BostonERdoc

TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 15 June 2018

Hello. T hank you for your review. We're glad to hear that you enjoyed your meal and we like to think that pizzzazz factors in the mix. We look forward to your next visit!

I can’t tell you how fantastic this place is!!! Never Never have I ever been unhappy with the food, counter people or servers!!! This place has everything you could ever want to eat!! Appetizers are the bomb! Friend Mac and Cheese balls will have you...More

>

>

>

Thank Tina M

TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 13 June 2018

Hi Tina, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

We decided on this restaurant because of their cheesecake. Figured we would only order salad to save room for dessert.
The salads are big and made with extremely fresh veggies. It was so good.
Unfortunately we were to full to order dessert. The ones displayed...More

Thank Patti D

TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 13 June 2018

Hi Patti, Thank you for your review. We're glad to hear that you enjoyed your dish and we look forward to your next visit!

My friend and I went there after I had a particularly horrible day. I was in a bad mood and I admit it. However, the atmosphere of the restaurant, the attentive way of the server, and the food slowly melted my bad mood away. I...More

Thank 666cynthiav

TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 June 2018

Thank you so much for this review! We're very happy you had such a wonderful time with us and that we improved your day! We look forward to seeing you back again soon to enjoy some more of our cheesecake.

The menu is extensive and other reviewers are correct, you can rack up a lot of calories here. The nice thing is that they have a reduced calorie menu if you wish to eat healthy and these items are just as tasty. Let's you enjoy...More

Thank Travelingfamily4444

TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 30 May 2018

Hello. Thank you for your review. We're glad to hear that you enjoyed your dish and the reduced calorie choices. We look forward to your next visit!