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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

DEBUG options

I am reading FAX reply to a user and decided to reset. There was an option with different settings for Debugging ,2 were set to default which is what all my settings are set for. However, I did not know what Numbers I should set the other options. I never completed the re-setting because a dialog box advised to only do it under Tech support advice. What is the optimal settings I should chose? Grandmere

Re: DEBUG options

ZoneAlarm technical service would use tvDebug.log locate in C:\WINDOWS\Internet Logs for the sole purpose of troubleshooting issues with ZoneAlarm.You should not be concern about Set debug level unless requested by ZoneAlarm technical service .

My Dialog Box shows the following and should be left at default unless requested by ZA.

debug cat. default
dump flags 8
AV logging default
Antispam 1

Don't get the Reset and Set debug level confuse.

If your ZA settings got corrupted. Reset this way :

1.) Hold down the Ctrl and Shift keys together
2.) Right click on the ZA icon near your clock
3.) Choose 'Reset' from the box that comes up
4.) Choose Yes on the Reset Settings dialog box
5.) When prompted, choose OK to restart your system
6.) Follow the on screen configuration prompts after reboot

Re: DEBUG options

I'm a dodo when it comes to P.C. issues but I know that the Debug and Reset options are separate. When I tried to reset, the dialog box gave me a warning that I shouldn't change the settings , therefore my hesitation to proceed.
I'll go ahead and be daring. Thank you so much.