Managed IT Services to Support the Delivery of Secure Government Services

At Rackspace, we have the deep technical expertise required to navigate the challenges associated with providing services online. We can help public sector organizations understand — and address — the security risks and regulations impacting cloud computing and modern IT operations.

When you offload the day-to-day responsibilities of maintaining and supporting your infrastructure and applications to us, we’ll apply our knowledge and best practices to help you use your resources more efficiently — to lower your costs and increase your ROI.

We Can Help You

Secure Sensitive Data

Security is top-of-mind for most government agencies for good reason. Cyber criminals are constantly devising new tools and strategies to infiltrate these organizations to access classified data.

At Rackspace, we take a proactive, multi-layered approach to securing sensitive data and apps. Our best-in-breed GCIA and GCIA-certified security analysts implement industry-leading security measures — including hardware, software and monitoring — to rapidly detect malicious behavior. We can even remediate breaches on your behalf.

If your agency manages personal information, you’re also likely required to comply with regulatory mandates and standards. In other words, compliance is a necessity.

We know how to design a security solution that protects vital assets, lowers risk and improves compliance. We can also help you meet compliance requirements related to data storage and protection. So you can rest a little easier knowing that our security experts have your back.

Leverage IT Expertise

If you are responsible for your own IT services, you know how resource-intensive it can be to install, configure, secure, monitor and adjust each component to make it all work together. And the shortage in available talent is making it even more difficult to manage.

We can help bridge the gap. Leverage our deep technical expertise — gained through decades of success serving large and small enterprises — to help you migrate, operate, optimize and support your mission-critical applications and the infrastructure that runs them.

Access Support 24x7x365

You need your applications to remain up and running at all times — people are depending on you to provide secure, reliable service. But who do you depend on to ensure everything works as expected?

With Rackspace, you’ll have access to the support you need when you want it, 24x7x365. Our technical support specialists are always available by phone, chat or email. So, you can get the answer you need and get back to supporting your constituents.

Reliable Performance

To get the most value out of your applications — and your workforce — you need to ensure your IT infrastructure is optimized for consistent, reliable performance. This may require a dedicated server, networking and storage configuration that’s customized for your critical applications.

Our managed hosting environment is designed for the highest levels of performance and uptime that your constituents and employees expect. Our world-class data centers are monitored around-the-clock by highly trained engineers to ensure the reliability of our infrastructure.

We’re so confident in the quality of our managed solutions that we back them with a 100% Network Uptime Guarantee.