Client Feedback

Legal Info

Privacy Statement

General

4D Data Centres Ltd is committed to protecting your privacy. This privacy policy explains what information we collect about users of our web site and describes how we will use it.

What information do we collect?

4D Data Centres Ltd collects the following:

Details you provide on registration

Information we learn about you from your use of our service

Data gathered from your visits to the site and other sites accessible from our web site

Information about the transactions you undertake

Details of the payment cards you use

We use secure server software (SSL) to protect your data.

We may collect additional information:

In connection with your participation in any promotions or competitions offered by our web site

Provided by you when submitting a customer review

Please tell us immediately if any of your personal details (name, address etc.) change, so that we can ensure our records are up to date.

What do we do with the information we collect?

We will use the information:

To manage your account with us

For administering membership of our service

We will monitor your use of our web site in order to identify customer preferences and track the volume of traffic on particular pages.

Marketing

We may use your information to notify you about changes to the functionality of our web site. We may send you offers or information which we think you may be interested in. We may contact you be post, fax, email or telephone. If at any time you decide you no longer want to be contacted by us or to receive offers and information from 4D Data Centres Ltd, please send an email to privacy@4dhosting.com and we will remove you from our mailing list.

Disclosures of your information

We will not sell, trade or rent information about you to others.

Transferring information overseas

We will not transfer your information outside the European Economic Area.

What about cookies?

"Cookies" are small pieces of information that are stored on your computer's hard drive by your browser. 4D Data Centres Ltd does make use of cookies. Our cookies do not contain any personally identifiable information. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. You do not need to allow your browser to accept cookies in order to use our service.

Security

As required by the Data Protection Act 1998, we follow strict security procedures and take appropriate measures to ensure that the information about you is not damaged or destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. This means that we may require you to co-operate with our security checks before we can disclose information to you.

Access rights

You have the right to access the personal data that is held about you.

About 4D Data Centres Ltd’s business

4D is a UK colocation data centre business. Our flagship data centre is in Surrey within easy reach of London and Heathrow. Its close proximity to the M25 and the main railway line to London enables 4D to offer diverse connectivity to the UK’s main communication hubs and other major colocation providers in London, Surrey, Kent and south-east England. As of 2012, we also provide space in London City, London Docklands and Kent. As well as quarter, half and full rack space provision, 4D offers a range of hosting services including server colocation, dedicated servers and managed services from its purpose-built secure data centre.