Sohamcore Global Solutionscan provide onsite, online, or phone support for our solutions as well as other Open Source products our customers are using.

Support for Open Source applications is not only readily available, but it is often vastly superior to the support provided by proprietary vendors. To provide maximum flexibility, Sohamcore Global Solutionsoffers a range of support options:

Long-term technical support through our own resources

Primary technical support through the Open Source platform vendor

Community support alternatives

This range of support options, combined with the direct access customers have to Open Source code itself, ensures faster, more complete support than is currently available with proprietary applications.Support features include:

Maintenance and support for all solutions deployed by Sohamcore Global Solutionsteam

Limited support for all solutions NOT deployed by Sohamcore Global Solutionsteam

Support via phone, email, and/or Web

Expert technical support

Product bug and patch update notifications

Training and consulting discounts

Sohamcore Global Solutions Support benefits:

Assistance during every stage of the application lifecycle from design and development, through testing and deployment, to ongoing management and monitoring