POWR withdrawn 22 hours ago and transaction id doesn't exist

As of right now I lost all my coins. ALL OF THEM (Worth around $1000 yesterday). I'm not even sure if I'll get my money back anymore. I've withdrawn 1585 POWR coins and cryptopia says it's complete. Meanwhile, EtherScan shows that that the Transaction ID doesn't exist and I haven't received any of my coins 22 hours later. If the transaction is not gone, atleast just refund us our coins back. This is getting super annoying, it feels like a lot of people have been losing money here for the past 24 hours.