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Plex needs to hire European lawyers to help them with this, because whomever has been advising them so far have not protected them enough.

Example from TOS, published in capitals:

PLEX GmbH (“Plex”) IS WILLING TO LICENSE AND PERMIT USE OF THE PLEX SOLUTION SUBJECT AT ALL TIMES TO AGREEMENT WITH THIS TOS. BY USING OR OTHERWISE ACCESSING THE PLEX SOLUTION, YOU ACCEPT AND AGREE TO THIS TOS. IF YOU DO NOT AGREE TO THIS TOS, DO NOT USE THE PLEX SOLUTION.

Sorry guys, but that trick, most commonly used in USA to mean "my way or the highway" will not work in the EU. It actually backfires spectacularly here because of the words SUBJECT AT ALL TIMES TO AGREEMENT WITH THIS TOS, which could then allow a EU court to invalidate the entire agreement, rather than just the unfair bits.

I was glad to see that the Clause 6 was improved though. Compared with the laughable wording posted a few pages back.

Actually I was one but I did very little with business law and even less with international. Many years ago I became disenchanted with the hypocrisy and downright unethical conduct that permeates the "legal" profession and allowed my practice to lapse and found other lawyers for my clients. After that I slept better and generally enjoyed better health.

But that does not matter as any law written by lawyers means exactly what lawyers say it does and has little to do with what it actually says. That is exactly the status of the GDPR and all the speculation about it is meaningless until the lawyers with the actual power decide what it means and the judges (lawyers with real power) finalize what the lower lawyers say.

"Nothing is illegal if one hundred well-placed business men decide to do it." Andrew Young

“The basic tool for the manipulation of reality is the manipulation of words. If you can control the meaning of words, you can control the people who must use them.” Philip K. Dic*k (This STUPID forum software does not allow a perfectly valid last name, hence the unusual looking formating)

From a High School paper on Greek Philosophers:
"Socrates was a famous Greek teacher who went around giving people advice. They killed him. Socrates died from an overdose of wedlock."

Actually I was one but I did very little with business law and even less with international. Many years ago I became disenchanted with the hypocrisy and downright unethical conduct that permeates the "legal" profession and allowed my practice to lapse and found other lawyers for my clients. After that I slept better and generally enjoyed better health.

But that does not matter as any law written by lawyers means exactly what lawyers say it does and has little to do with what it actually says. That is exactly the status of the GDPR and all the speculation about it is meaningless until the lawyers with the actual power decide what it means and the judges (lawyers with real power) finalize what the lower lawyers say.

"Nothing is illegal if one hundred well-placed business men decide to do it." Andrew Young

Oh yeah. I do agree with you there. A law can be written down in a book a million times means nothing when you meet the judge, lol

Are Plex still planning to be compliant in the next 3 days with GDPR, can't understand why you are leaving it until the very last moment?

Can not understand why Plex Staff are ignoring this, and I will be reporting Plex on the 26th of May for not being compliant with GDPR, unless you take some steps to be compliant?

I wonder exactly how is Plex non-compliant? I do not mean in generalities I mean exactly. What are they doing or not doing that is in conflict with GDPR?

If you are going to report them you must have some idea what you are reporting them for.

I do not know if they are in compliance or not but I cannot believe that they are not or will not be by the deadline as that would be extremely foolish from a business law sense and Plex may be a lot of things but they are not that kind of foolish.

“The basic tool for the manipulation of reality is the manipulation of words. If you can control the meaning of words, you can control the people who must use them.” Philip K. Dic*k (This STUPID forum software does not allow a perfectly valid last name, hence the unusual looking formating)

From a High School paper on Greek Philosophers:
"Socrates was a famous Greek teacher who went around giving people advice. They killed him. Socrates died from an overdose of wedlock."

Are Plex still planning to be compliant in the next 3 days with GDPR, can't understand why you are leaving it until the very last moment?

Can not understand why Plex Staff are ignoring this, and I will be reporting Plex on the 26th of May for not being compliant with GDPR, unless you take some steps to be compliant?

I wonder exactly how is Plex non-compliant? I do not mean in generalities I mean exactly. What are they doing or not doing that is in conflict with GDPR?

If you are going to report them you must have some idea what you are reporting them for.

I do not know if they are in compliance or not but I cannot believe that they are not or will not be by the deadline as that would be extremely foolish from a business law sense and Plex may be a lot of things but they are not that kind of foolish.

I will be reporting them on the 26th May 2018, so that the EU data protection authorities can check if Plex are compliant for GDPR.

As an EU citizen, I do not believe that they are compliant as of today, and it is down to Plex to be compliant and prove they are, by the 25th May 2018.

Are Plex still planning to be compliant in the next 3 days with GDPR, can't understand why you are leaving it until the very last moment?

Can not understand why Plex Staff are ignoring this, and I will be reporting Plex on the 26th of May for not being compliant with GDPR, unless you take some steps to be compliant?

I wonder exactly how is Plex non-compliant? I do not mean in generalities I mean exactly. What are they doing or not doing that is in conflict with GDPR?

If you are going to report them you must have some idea what you are reporting them for.

I do not know if they are in compliance or not but I cannot believe that they are not or will not be by the deadline as that would be extremely foolish from a business law sense and Plex may be a lot of things but they are not that kind of foolish.

I will be reporting them on the 26th May 2018, so that the EU data protection authorities can check if Plex are compliant for GDPR.

As an EU citizen, I do not believe that they are compliant as of today, and it is down to Plex to be compliant and prove they are, by the 25th May 2018.

As I thought you have no idea if they are or are not compliant.

“The basic tool for the manipulation of reality is the manipulation of words. If you can control the meaning of words, you can control the people who must use them.” Philip K. Dic*k (This STUPID forum software does not allow a perfectly valid last name, hence the unusual looking formating)

From a High School paper on Greek Philosophers:
"Socrates was a famous Greek teacher who went around giving people advice. They killed him. Socrates died from an overdose of wedlock."

Are Plex still planning to be compliant in the next 3 days with GDPR, can't understand why you are leaving it until the very last moment?

Can not understand why Plex Staff are ignoring this, and I will be reporting Plex on the 26th of May for not being compliant with GDPR, unless you take some steps to be compliant?

I wonder exactly how is Plex non-compliant? I do not mean in generalities I mean exactly. What are they doing or not doing that is in conflict with GDPR?

If you are going to report them you must have some idea what you are reporting them for.

I do not know if they are in compliance or not but I cannot believe that they are not or will not be by the deadline as that would be extremely foolish from a business law sense and Plex may be a lot of things but they are not that kind of foolish.

I will be reporting them on the 26th May 2018, so that the EU data protection authorities can check if Plex are compliant for GDPR.

As an EU citizen, I do not believe that they are compliant as of today, and it is down to Plex to be compliant and prove they are, by the 25th May 2018.

You believe? This does not answer @Elijah_Baley.
You believe... Wish that held anything beyond the desire to relieve yourself, lol
Take that to court.... Your honor, I believed I did nothing wrong by robbing that bank and my friend here did nothing wrong driving me home. We keep telling the police here but they just won't listen us.

Are Plex still planning to be compliant in the next 3 days with GDPR, can't understand why you are leaving it until the very last moment?

Can not understand why Plex Staff are ignoring this, and I will be reporting Plex on the 26th of May for not being compliant with GDPR, unless you take some steps to be compliant?

I wonder exactly how is Plex non-compliant? I do not mean in generalities I mean exactly. What are they doing or not doing that is in conflict with GDPR?

If you are going to report them you must have some idea what you are reporting them for.

I do not know if they are in compliance or not but I cannot believe that they are not or will not be by the deadline as that would be extremely foolish from a business law sense and Plex may be a lot of things but they are not that kind of foolish.

I will be reporting them on the 26th May 2018, so that the EU data protection authorities can check if Plex are compliant for GDPR.

As an EU citizen, I do not believe that they are compliant as of today, and it is down to Plex to be compliant and prove they are, by the 25th May 2018.

As I thought you have no idea if they are or are not compliant.

No, I don't have a definitive idea on this, my opinion is that as of today Plex are not compliant, and I will ask the EU to check on Friday if Plex are compliant, and Plex have to prove that they are to EU.

@Trotter999,
I have a question for you.
Have you contacted Google, Yahoo, varies online email servers, Microsoft, your ISP, your bank, and many others and asked if they are compliant? Or checked their online policies for compliance?
If so, did you get a response back from their legal team?
If not, why of PLEX then? Is it because PLEX Inc, is a small company you believe you can bully? Or maybe you believe you have a "personal relationship" into PLEX inc. You know I got it. You are just looking out for PLEX, right? You just want to make sure they don't get into any troubles..you know...your "personal relationship" with them and all....

Unless EU law is very different that US law that is not enough to bring a complaint. It is like me calling the police and stating I "think" my neighbor may be doing something illegal and then expecting the police to start an investigation and placing the burden of proof on my neighbor to prove they are truly not doing something that is outside the law.

In the US the only places where the burden of proof falls to the accused is in some civil proceedings and in about any dealings with the US Internal Revenue Service and I think that is pretty much true under EU law as well.

The GDPR is one of those statutes/regulations that seems to bridge civil law and criminal law but it, from my scanning and reading of most of it, it seems to be more criminal in the way it is written and its intent.

“The basic tool for the manipulation of reality is the manipulation of words. If you can control the meaning of words, you can control the people who must use them.” Philip K. Dic*k (This STUPID forum software does not allow a perfectly valid last name, hence the unusual looking formating)

From a High School paper on Greek Philosophers:
"Socrates was a famous Greek teacher who went around giving people advice. They killed him. Socrates died from an overdose of wedlock."

Concerns... How your information has been handled

If you have a concern about the way an organisation is handling your personal information – perhaps they hold information about you that is incorrect, they have held it for too long, or they are not keeping it secure – we may be able to help you do something about it.

What can I expect?

If we think the organisation has not complied with its obligations we can give the organisation advice and ask it to solve the problem. We cannot award you compensation. Our main aim is to improve the information rights practices of organisations, where there is an opportunity for us to do so.
We will not usually investigate concerns where there has been an undue delay in bringing it to our attention. You should raise your concerns with us within three months of your last meaningful contact with the organisation concerned.

They won't just follow your "please investigate Plex" complaint... Without an actual concern/issue you'll get little but a nice "thank you" e-mail. And in all openness... that's fair enough as otherwise we'd just be burning tax payer money (or even more of it).

Are Plex still planning to be compliant in the next 3 days with GDPR, can't understand why you are leaving it until the very last moment?

Can not understand why Plex Staff are ignoring this, and I will be reporting Plex on the 26th of May for not being compliant with GDPR, unless you take some steps to be compliant?

I wonder exactly how is Plex non-compliant? I do not mean in generalities I mean exactly. What are they doing or not doing that is in conflict with GDPR?

If you are going to report them you must have some idea what you are reporting them for.

I do not know if they are in compliance or not but I cannot believe that they are not or will not be by the deadline as that would be extremely foolish from a business law sense and Plex may be a lot of things but they are not that kind of foolish.

I will be reporting them on the 26th May 2018, so that the EU data protection authorities can check if Plex are compliant for GDPR.

As an EU citizen, I do not believe that they are compliant as of today, and it is down to Plex to be compliant and prove they are, by the 25th May 2018.

They can't even afford developers to properly maintain their product, how are they going to afford lawyers?

Well ... let's just assume for one second that the times are changing and that it's expected that IT companies change too.

The last 2 weeks I got several dozen of emails from companies that asked me to accept their new privacy statements and allow them to continue to use my personal data (mostly my email to continue to spam me with advertisements). Among those there where quite a few companies I even have forgotten that I've ever been in contact with them. The good thing about it was: once duing a short timeframe all companies sent an email asking for permission to continue to use my data. Whow!!!

There's just one company that sticks out: Plex
Not only that so far all their communication about their upcoming changes is non-compliant with GDPR, but also that as of today - 23. of Mai - there is no request from them for me to allow them to use my data and also no Out-In switch in their software (which would be basically the same).

They simply don't get it. It's in line with their general communication ... it's a f**** mess.

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When logs (server or client app) are requested for an investigation, please do NOT turn on "verbose" logging unless it is explicitly requested. Verbose logging makes things much more difficult in the majority of cases.