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This error usually happens when the firmware has been corrupted or deleted. The easiest way to correct this is by updating the firmware. You may also try to restore the firmware data by following the steps below.

1. Connect the gigabeat to your computer using a USB cable.

2. Start Explorer on the PC.

3. Open the folder in which the gigabeat room is installed.--> The folder in which the gigabeat room is installed can be opened by clicking [Start] [All Programs] [TOSHIBA gigabeat room 2.0] [gigabeat room 2.0Program Folder]. Usually, the folder will be found in C:\Program Files\TOSHIBA\gigabeat room 2.0.

4. If you can't find the folder, please go inside the gigabeat then click on [tools], [folder option], go to [view tab] then select [show hidden files and folders].

5. Now, inside the gigabeat root, copy a folder named "GBSYSTEM" located in the folder that was opened in Step 3.

It's been 12 years since I got my Gigabeat F20 and now I was able to restore it, finally... I found all the original system folders inside and old backup HDD. If someone needs them, please let me know :D

The key is to have the GB watcher run under XP mode and administrator rights. When you start up the GB Room right click on the program and run as administrator. It runs every time for me. I have the F20.

the OS as been delete from hdd , most of the time 'cause formatting hdd with windows
must have other Gigabeat same model fonctional , or call Toshiba and ask for repair center near you they can copy O.S. back in your Blank hdd .

hi i had the same problem and updated gigabeat room to version 3 , not the actual gigabeat just its pc software , and it seems to work ok most of the time but only if i load gigabeat watcher after plugging in my player . hope this helps ,i emailed toshiba uk but they told me that they have no intention of updating the players firmware ,

There is a little battery cut of switch at the bottom of the device. You can unbend a paper clip and switch it off. Then switch it back on after a few seconds. Plug it back into the usb cable to charge it. It should work ok now.