Beginning of a dialog window, including tabbed navigation to register an account or sign in to an existing account. Both registration and sign in support using google and facebook accounts. Escape will close this window.

Payments

We accept Etsy Direct Checkout by credit, debit card, PayPal. If you cannot pay by them, please contact us, we have alternative credit card payment gateway on our own website.

We accept bank transfer, western union, moneygram as well.

Returns & exchanges

I gladly accept returns and exchanges

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Returns and exchange details

YouPearl offers a satisfaction-guaranteed shopping experience. We try our best to provide the finest quality pearls jewelry at the lowest possible wholesale prices for you. However, if you are not completely satisfied with your purchase, you may return it for refund or replacement within 7 days of receipt. We refund 100% the item cost except shipping.

Shipping policies

Most items are made to order and usually shipped in 1-2 days. We will contact you if there is any delay shipping your order.

We ship worldwide via regular airmail from post office. Delivery to USA, Canada, Australia, New Zealand, UK, France and other most countries in Europe is 8-30 days. For other countries and in holiday shipping season, it may takes several days more.

NOTE, sometimes, delivery takes longer. If you don't receive your order in 45 days, it may be lost during transit. We can cancel the order and refund you or reship a new package to you.

Express shipping (FedEx/DHL/UPS/EMS) is available. Delivery to USA can be in 2 days. Your phone number is required for Express shipping service.

Some pearls on our shop may not have the grade. Please note that doesn't mean these pearls quality is below A. If you want to know the general quality of these pearls, please check their luster and blemish numbers.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.