Please
call or email us after placing your order if you need to upgrade to
Overnight or 2 business day shipping service.

PLEASE NOTE: Orders
may require an additional 2-3 business days processing time. Custom
made orders including grills can take 2-3 weeks to complete. ALL GRILLS REQUIRE DENTAL MOLD or
IMPRESSION.

Retail
policies , Warranty info and Returns/Cancellations:

Please
do not order without careful consideration, as labor cost and/or
restocking fee will be charged.

Keep
in mind that our products are dedicatedly handmade and take days to
finish.

If
you are under 18 years of age, permission from parents or guardians is
required before ordering grills/dental caps.

It
is a good idea to consult with your dentists for recommendation before
placing order for dental grills and caps.

It
is recommended that you have the condition of your teeth checked by a
dentist before ordering dental caps.

Cleaning
dental caps after each use is recommended.

Gold
caps can rarely change color due to body acid, body
temperature and will tarnish (if less than 18k) when exposed to
smoking and drinking.

All
order shipped out to our customers will return back to us if no one is
available to accept the package or no one picks up the package
from the shipping companys local station. We are not
responsible for product not collected within this time period.

We
will charge re-delivery charges and processing fees if we
need to re-ship a package.

All
our product are precision made to the highest standard. We
accept no responsibility for damage after collection.

All
personal and business checks take approximately 10-15 days of
processing time.

All
domestic orders paid by credit card/Debit Card through PAYPAL can only
be shipped to a PAYPAL confirmed/verified address.

Use
Check, Money order, Wire transfer, Bank deposit, Western
Union or any other form of payment that does not
involve credit/debit cards should you require your order shipped to a
third party or an unverified address.

Order
processing time is between 24-48hrs exluding Saturday and
Sunday.

Shipping
costs listed on the site is only for shipping within the U.S. with an
exception

of
Canada and United Kingdom. International shipping

costs
vary by destination.

International
customers are requested to contact us for exact shipping cost.

Prices
may change at any time without notice. All promotional prices or
discounts are only valid during the promotion period.

Absolutely no refund or exchange
on custom made products including grillz.

In
stock products can be returnded for full credit (excluding shipping) or
a refund (subject to 15% restocking fee)