Tuesday, December 4, 2012

Mapping is crucial for planning a route
or scheduling for the day, as well as for real-time tracking after jobs are
dispatched. In order to run an efficient operation, a dispatcher must have up-to-date
maps with real time traffic information. Google has developed a very comprehensive
mapping system and created a REST base API, allowing partners like IndusTrack
to access the data.

There are many services available for mapping
now, such as Bing. One of the big differentiators with Google Maps vs any other
map provider is a phenomena called reverse geocoding. This is a process where latitude/longitude
coordinates from the satellite are converted into an actual address. The
satellite will provide

latitude/longitude numbers based on the signal strength of
the satellite. These numbers vary, and the lower the satellite signal strength
the more challenging it becomes to reverse geocode and the higher the chance of
getting an incorrect actual address.

Google has the best service for reverse
geocoding. They use very intelligent algorithms to provide the most accurate
date. Hence, it is critical to have a good reverse geocoding process for fleet
tracking. Otherwise, the dispatcher will be continuously finding vehicles at the
wrong locations.

Using IndusTrack with Google Maps, you’ll
be able to view on the map exactly where each vehicle in your fleet is located.
This feature works by connecting directly to Google Maps’ servers.
Additionally, you will be able to get live traffic updates, as well as satellite
and street views.

The built in mapping layer featured on Google
Maps allows IndusTrack software to display unique items. A dispatcher can
quickly see all of the customers on the map and the nearest vehicle to the
customer. They can view jobs and view the status of the job. Dispatchers can
quickly see how many jobs are completed by each mobile worker visually. The
reaction time is much quicker for the dispatcher if they can see it on the map
instead of a grid format.

Having the right tool will make the job a breeze, and not having the
right tool is a cause of frustration and unhappy employees. It is essential that service companies partner
with the best fleet tracking company to maximize efficiencies and
profitability.