Know where to go

Frequently asked questions

Our Convenient Care walk-in clinics see patients 12 months and older*. We offer fast, convenient, after-hours care when you need to be seen sooner than you can get in with your primary care doctor.

If you have a life-threatening illness or injury, call 911 or head to the emergency room.

*Our pediatric urgent care clinic at Geisinger South Wilkes-Barre sees children of all ages, from infancy to age 18.

What conditions do you treat?

Choose one of our urgent care centers for medical conditions that aren’t life-threatening but should be treated within 24 hours. In other words, go to Convenient Care if you aren’t in immediate danger, but need help sooner than you can get an appointment with your regular doctor.

If you’re experiencing a life-threatening condition and need immediate medical care, it’s time to go to the emergency room. Call 911 immediately if you experience:

Shortness of breath

Symptoms of a stroke

Symptoms of a heart attack

A life- or limb-threatening injury

These conditions are extremely time-sensitive and require immediate care. If you need immediate attention or aren’t able to drive, call 911.

Do I need an appointment or can I walk in?

Either works. While walk-in appointments are always welcome, we encourage you to check out our wait times and save your spot online. You’re already busy. Why wait in line when you don’t have to?

Can urgent care prescribe antibiotics?

Yes! Our providers at our walk-in care clinics are able to prescribe a variety of common medications, from antibiotics to pain medications. Additionally, many of our Convenient Care clinics are housed in the same location as our pharmacies — so you can fill your prescription before you leave the building.