All organisations are re-thinking their IT strategies to embrace hybrid infrastructures consisting of multiple data center sites, co-location facilities as well as public and private clouds. The key to IT success is to examine the organization’s IT service delivery charter and map it to this hybrid infrastructure in a predictable and defendable fashion. This session will discuss the pros and cons of various resilient architectures, as well as strategies to gain accountability and visibility into hybrid IT environments. Learn about this change and how your organization should be preparing to embrace these approaches. Additionally, understand the risk and opportunity of operating in such a hybrid environment, and the associated business reporting that must exist to be successful.