Shipping & Returns

DELIVERY SERVICES USED

We ship via the United States Postal Service (USPS) Priority Mail. All orders are shipped discreetly in plain USPS boxes. SHIP FROM business and billing information will be from Bear Enterprises LLC. In stock orders will ship within 2-4 business days. All my items are handcrafted so orders for items that are not in stock will usually take 7-10 days* to make before they are ready to be shipped. If you have questions or need an item by a particular time please contact me before placing your order. I can usually accommodate most deadlines so just let me know what you need and I will do my best to make sure it arrives in time.
*During high volume times orders could take longer than listed times to complete. If an order is needed by a particular date please contact me before ordering.

LIFETIME WARRANTY RETURNS

All leather items are guaranteed for life so if at any point it fails, breaks, etc. I will repair or replace it free of charge. This does NOT apply to cosmetic damage, stains, etc. If there are any questions, just ask!

NON-WARRANTY RETURNS

We want you to be 100% satisfied with your purchase. We will gladly accept returns on unused merchandise. For health and sanitation reasons, we cannot accept returns for items that have been used or are not in the same condition it was when we shipped it to you.