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Hi and good day.I cannot do anything on my computer. When I turn it on it just stays on the desktop background, no icons, no bar, no start button.

The following is the history I remember before this happened.

1. I downloaded the free trial newest version of AVG anti-virus and used it immediately.2. It found some registry errors and quarantined them.3. I've noticed that it kind of slowed down my computer so I uninstalled it.4. From then on everytime I turn on the computer I was getting a couple of pop-up messages which says "InCD not installed" and "InCd helper not installed"5. I can open files from the CD/DVD drive but cannot use it to save files. Its saying the drive is read only memory. I never had problem saving files using the cd drive before.6. I tried to re-install the drive program using the cd that came with the LG drive. During the installation process I saw the message" In CD succesfully installed"7. When I re-started the computer, it just stayed and froze on the desktop background, no icons and no start button and no bar at the bottom, so I was kind of stuck and cannot go anywhere.

Error - 6/6/2011 10:11:06 PM | Computer Name = NOEL-93ECC9D32D | Source = W32Time | ID = 39452701Description = The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time.

Error - 6/6/2011 10:11:21 PM | Computer Name = NOEL-93ECC9D32D | Source = W32Time | ID = 39452701Description = The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time.

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab * Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:

3. It is important you rename Combofix during the download, but not after.4. Please do not rename Combofix to other names, but only to the one indicated.5. Close any open browsers.6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

We need to disable your local AV (Anti-virus) before running Combofix.

See HERE for how to disable your AV.

Double click on ComboFix.exe.

Follow the prompts. NOTE:

ComboFix will check to see if the Microsoft Windows Recovery Console is installed.***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.

The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

Allow ComboFix to download the Recovery Console.

Accept the End-User License Agreement.

The Recovery Console will be installed.

You will then get this next prompt that asks if you want to continue the malware scan, select yes

Allow combofix to run

Post C:\combofix.txt back here.

Note:Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

Hi, I have already downloaded and ran the combofix on safe mode and I have included here the "C:\combofix.txt". I can only do it on safe mode. I cannot do anything on normal mode, there is nothing on the screen until now except my deskstop background. The only way I can open the computer is on safe mode.

Yes, the desktop still stays the same, still blank except the background. I cannot do anything on normal mode, there is nothing on the screen until now except my desktop background.

I tried running on normal mode after running the combofix from safe mode, I still have the same problem. What I have noticed though , this time it takes too long for windows to shut down on normal mode after I ran the combofix. By the way I just manually turn off the computer everytime when I have tried to open on normal mode. It's the only way I can turn it off( by the button or switch) since nothing is on the desktop, nothing to click.