We do
not produce our own brochures because they would be
permanently out of date and unable to convey the full range of what is
available - as true bespoke manufacturers, you are not limited by style or
choice. By using our website, we can upload new
projects and products within hours at not cost to our customers. You are more than welcome to print off pages for our own products for
future reference and you are always welcome to telephone
or email us without
obligation. Why not join our mailing list
to ensure you always receive news of the latest updates and changes.

Absolutely not. Although we aim to keep our website as up to date
as possible, with our continued product developments we always have
something new that is waiting to be added - this is part of the reason why
a printed brochure would not be feasible. All you need to do is to telephone
or email us and we
will be more than happy to help you.

We
have a display area at the Workshop which is currently open (but
still with plenty of work to do!). You are more than welcome to pop
along to the Workshop for a visit provided you book an appointment. If you require a specific product please telephone
or email to ensure
that we have that item in stock to avoid potential disappointment.

As we are continually updating
our site and adding new products, sometimes pages or products do get moved
around. We have tried to set the site out in the most logical
fashion providing as many links throughout the pages to make surfing the
site easier.

Occasionally, we may remove a
service or product - our web space is very valuable so if we feel that a
product or service is not productive to our business we will cease to
supply it. However, this has the benefit of freeing up space for new
products.

As we are a family run,
specialist business occasionally we become very booked and have extensive
waiting lists for furniture and kitchens so are unable to take further
bookings. Although this may mean disappointment for some, we are
confident that our customers would prefer us to maintain our high
standards than to over-commit ourselves and let people down....we'd rather
be small but perfectly formed!

The Shaker Kitchen
& Furniture Workshop is no longer offering an ecommerce facility on
it's On-Line Catalogue. However, we can still take payments by
cheque or by BACS for goods you wish to order.

Once payment has been received,
you should expect the following timetable:

Shaker crafts/gifts - normally within 3 to
7 days.

Shaker
furniture - you will be advised according to the furniture piece(s) you
require (smaller items such as peg board normally
within 5 to 10 days).

Special order items may take up to 12 weeks, but generally allow 6 - 8 weeks.

Obviously
delivery times are given in good faith and we do try to make sure that you
receive your goods in the shortest time possible (we know how frustrating
it is to wait!). If you require a
piece by a certain deadline (such as for a birthday or special occasion), please contact
us by telephone in the first instance and we will always do our best
to accommodate.

You are more than
welcome to visit our workshop to collect your order. Please indicate
your wish to do so at the time of placing the order and we will advise you
when your goods are ready for collection.

We hope you love our kitchens as much as
our customers do! Unfortunately though, we cannot cover the whole of the UK and therefore limit our area to Cambridgeshire, Norfolk, Suffolk, south Lincolnshire, Essex, Hertfordshire and North London.

If you are not
sure whether you fall into our catchment area, please do not hesitate to telephone.

You are more than
welcome to visit our workshop where we can show you kitchens and
furniture pieces being made, as well as numerous examples of Shaker
furniture and accessories. You can also peruse our extensive range
of granite and wooden worktops and ironmongery ranges. Please telephone
if you would like to arrange a workshop visit so that we can ensure there
is somebody available to spend time with you.

Please
remember you will be visiting a working workshop, NOT a flashy
showroom and as we are a small business, we advise that you do not just
"chance it", especially if you have to travel. As
site visits and installations occur, the workshop is not always manned
full time, and even when it is, sometimes work schedules mean that we
cannot just down tools. Please do not disappoint yourselves - book a
visit and we'll arrange a mutually convenient time when you will receive
our full attention!

As our kitchens
are totally bespoke, we are not limited to any range, timber, finish or
colour. New projects are added to our website on a regular basis and you are
more than welcome to visit our workshop where you can see kitchens being
made. The same applies for furniture. See also brochure
question above.

If you are
looking for a factory built kitchen we will go through the brochures when
you visit our workshop. We have found that continually sending out
brochures is a wasteful overhead which will ultimately lead to an increase
in prices - for this reason we no longer do this as a matter of
course.

You can either email
with a brief idea of your requirements, fill out an enquiry
form or telephone us in the first
instance. We positively encourage potential customers to make an
appointment to visit us in
person at our workshop and find this very beneficial prior to making an
appointment for a home survey.

Yes, we do when
capacity allows - we
have many years' experience in installing both bespoke and factory made
kitchens and can offer you a dry-fit service (i.e cabinetry and worktops
only) or a full service which could include flooring, electrics, gas work,
plumbing, tiling and decoration. Click
here to view more information about these services.

Solid wood
worktops and flooring are shown on our website for ideas when planning a
new kitchen or room project. Due to continually increasing
bookings, we are
no longer retailing these products and we cannot answer requests for
quotations.

Granite (and
shortly marble) is shown on our website for ideas when planning a new
kitchen. We do not sell granite other than part of a kitchen or
furniture commission and cannot respond to requests for quotations.