Abstract [en]

Many issues within project management emerge due to insufficient communication. If such missteps can be avoided companies will be able to save both time and recourses.An analysis of how project managers communicate has been conducted based upon a behavioural model. Evaluated questions are:

1. How can project managers communicate as individual-based as possible?

2. Which problems exist with individual-based communication?

The scientific method used in this project includes an extensive literature review, which has been followed by an interview with an expert within the chosen theoretical framework. IPU profilanalys is a method, which categorises human behaviour in a pedagogical way. The human behaviours are divided into four categories commonly known as Dominance, Influence, steadiness and conscientiousness. Three interviews have been conducted to achieve an empirical foundation within the chosen subject as well as to compare the theory with reality. Three project managers from Ericsson, The National Maritime Museums, and Scania have been interviewed. The questions were semi-structured and were based on an imaginable project. Common ways for the interviewed project manager to handle communication were discussed as well as his or her view upon technical devices. The purpose was to evaluate if the project managers deliberately adapted their communication towards the individuals within the organisation. The answers were then compared to the chosen theory to determine if individual-based communication were used and if so, how much it occurs. By adjusting the communication from the project manager to surrounding groups several factors are to be considered closely. They are:

Mutual goals,

Diversified communications,

Give project members time to prepare.

The problems with individual-based communication mainly occurred when facing tight schedules. It also showed that individual-based communication is not always possible to use.