I still get the 5 seconds of stuttering/choppiness every 30 seconds or so. Sadly I've gotten used to it but yes it is a severe problem that needs to be fixed.

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Same here, this never went away. Still get the coppiness every 30 to 45 sec where you studder along then go fine for awhile, Did a trace route & still shows in the last 2 of 3 Servers (EA's IP) Also tonight I have crashed recalling, Sac journeying, gating, any way possible to move from place A to place B, be it buy a bank, all alone or out in no where with absolutely no one around. I bet it was a min of 25 times in 3 hrs. I haven't crashed this much on the last year!. WTF is going on Dev's. Someone goof up some coding ?

Same here, this never went away. Still get the coppiness every 30 to 45 sec where you studder along then go fine for awhile, Did a trace route & still shows in the last 2 of 3 Servers (EA's IP) Also tonight I have crashed recalling, Sac journeying, gating, any way possible to move from place A to place B, be it buy a bank, all alone or out in no where with absolutely no one around. I bet it was a min of 25 times in 3 hrs. I haven't crashed this much on the last year!. WTF is going on Dev's. Someone goof up some coding ?

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Yes this is exactly what I am getting, and I have been crashing constantly.

Same here, this never went away. Still get the coppiness every 30 to 45 sec where you studder along then go fine for awhile, Did a trace route & still shows in the last 2 of 3 Servers (EA's IP) Also tonight I have crashed recalling, Sac journeying, gating, any way possible to move from place A to place B, be it buy a bank, all alone or out in no where with absolutely no one around. I bet it was a min of 25 times in 3 hrs. I haven't crashed this much on the last year!. WTF is going on Dev's. Someone goof up some coding ?

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I'm having exactly the same problem. I have cable internet so it isn't just a dial up issue. I've learned to leave Luna bank before recalling to avoid crashing.

Stratics Veteran

Doesn't seem to be any problem with my ping, its pretty low, but the lag is still there.

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So your ping to all servers are perfectly fine? So how can we be sure that it is EA's fault? I know when I use certain networks that my ping will be fine but the game lags horribly. It could simply be the setup with your network. But why don't you post your trace route so we can see.

Doesn't seem to be any problem with my ping, its pretty low, but the lag is still there.

Yes this is exactly what I am getting, and I have been crashing constantly.

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Most people on here do not understand that ping is a specific type of icmp data that attempts to examine network latency. Many routers including EA's routers are configured to drop this type of packet as it is easily doable using icmp types....

However the game is using tcp to send data to and from the client.

Ping is not ( and has not been for many years ) a good diagnostic utility to measure bandwidth and latency... FTP is a much better test.

Anyway back to the point. tcp and icmp types can (most likely will) be treated differently by routers based on router configuration.

Stratics Veteran

You need to send them the ping and traceroute data - they have had overload trouble with some of their edge routers (or their routers have been under DoS attack - it's hard to tell from the outside) and so its important to let them know, especially which ea router and which ISP its coming through. (I myself have not had any problems since their last fix - if it's the same problem we were having, you'll see packet loss during peak periods).

I'm pretty certain the crash-on-recall is a seperate issue. There appears to be a problem with containers and crossing server lines, but I have not been able to find a set of steps that can consistently reproduce it on demand - but it's been going on for a few publishes now.

You need to send them the ping and traceroute data - they have had overload trouble with some of their edge routers (or their routers have been under DoS attack - it's hard to tell from the outside) and so its important to let them know, especially which ea router and which ISP its coming through. (I myself have not had any problems since their last fix - if it's the same problem we were having, you'll see packet loss during peak periods).

I'm pretty certain the crash-on-recall is a seperate issue. There appears to be a problem with containers and crossing server lines, but I have not been able to find a set of steps that can consistently reproduce it on demand - but it's been going on for a few publishes now.

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No packet loss, but I still have that choppiness, I think its still going on.

Same here, this never went away. Still get the coppiness every 30 to 45 sec where you studder along then go fine for awhile, Did a trace route & still shows in the last 2 of 3 Servers (EA's IP) Also tonight I have crashed recalling, Sac journeying, gating, any way possible to move from place A to place B, be it buy a bank, all alone or out in no where with absolutely no one around. I bet it was a min of 25 times in 3 hrs. I haven't crashed this much on the last year!. WTF is going on Dev's. Someone goof up some coding ?

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I believe this is a known issue. If anyone is holding an object with their cursor you will crash when you recall.. Supposedly... I haven't personally tested it.

Stratics Veteran

Are you advocating some form of faith-based troubleshooting? Or if you arbitrarily assign blame you can magically make the blamed person the cause?

Sorry, but no. They need data.

Even if all the server-side alarms were malfunctioning, the fact that not everyone is affected is strong evidence that it's not the server. So the traceroutes are needed if the bottleneck is going to be identified. The fact that there aren't the same symptoms (people are claiming to not see packet loss) suggests this may be a different problem than was affecting some of us a while back.

So far, the 2 traceroutes posted have a shown a noticeable spike in Alter.net, but they'll need more data from more people. We here are willing to help provide commentary and armchair analysis, but in the end, it will be the bug reports that they'll be able to coordinate to sort out where the true bottlenecks are.

Stratics Veteran

I'm saying troubleshooting network problems is hard and that too many people are saying "Make it go".

In an ideal world, UO would run a traceroute in the background every so often and send the data automatically to a database that would constantly analyze network performance. But unless EA is playing things very close to the chest, they don't have that.

from my experience alter.net isnt known for chronically having poor performance in terms of customer service... I wonder if this gateway is being obsoleted (it is named ea-gw2 which seems to imply it's a second router to ea). But both the traceroutes seem to show high ping at this hop. It could be under stress , hence the poor processing of ping packets.

from my experience alter.net isnt known for chronically having poor performance in terms of customer service... I wonder if this gateway is being obsoleted (it is named ea-gw2 which seems to imply it's a second router to ea). But both the traceroutes seem to show high ping at this hop. It could be under stress , hence the poor processing of ping packets.

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Also is your computer wirelessly connected to that 10.19.14.1 box?
If so have you done all the necessary troubleshooting (enable / disable / tune) with Fragmentation threshhold, WMM, QoS, SurgeStream, Aegis and especially your MTU settings?

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