Metso strengthens its position as a leading flow control supplier by establishing new valve service centers in Europe

9 October 2014

Metso opens new service centers in Germany and France to support the company’s strategy to grow its valve and field device service business and to strengthen its service capabilities for the petrochemical, energy, oil & gas, and pulp & paper industries. Since 2012, Metso has established ten new valve service centers around the world. By the end of 2014, the total number of Metso valve and field device service centers will exceed 40.

“Our target is to continuously improve our service capability and scope of offering to help our customers ensure outstanding long-term process performance with high reliability and safety. The new service centers, where overhauls are carried out according to Metso’s accurately defined service procedures, offer our customers the full advantage of the Metso product experience and industry expertise,” says Timo Hänninen, Vice President, Services, Flow Control, Metso.

“The products are reconditioned to their original product specifications by our skilled experts and returned to the customers with the same warranty as new products. All our quality and environmental procedures naturally meet the ISO 9001 standard, and our service personnel have ATEX qualification to ensure the safe use of electrical and mechanical equipment in hazardous areas,” he adds.

Services are provided for Metso and third-party field devices, including valves, actuators, smart devices and pumps. In addition, the service centers provide spare parts, field support and diagnostic services as well as training programs. Building on these technical services, Metso offers business solutions, such as Intelligent Shutdown, Intelligent Maintenance, Device Management and Control Performance, to optimize maintenance and production efficiency.