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The error message could be Twain Driver error or ScandAll pro Application error. Please go through the followings:

SCANDALL-PRO APPLICATION ERROR:

Error Code: [SA01020E] No scanner is found. There is a possibility that no scanner is connected, the connected scanner is not turned on, or the scanner is currently used by some other application.

Status: [Scan] or [Select Scanner] is specified, but no connected scanner is found. Or, the scanner is currently used by some other application.

Action: Make sure that the scanner is connected and is turned on. If the scanner is currently used by some other application, use the scanner after the application ends. Make sure that the driver selected on the [Scan] tab of [Preferences] in the [Tool] menu is installed correctly.

TWAIN DRIVER ERROR:

-The scanner may be OFF or not connected. Check the power supply of the scanner or connection with PC.-The scanner may be already in use by other application or the "Scanner and Camera" in [Control Panel].Close other application or "Scanner and Camera" in [Control Panel]

-The connected image scanner is not a model supported by this driver. No image scanner is connected. The cable is disconnected.Check whether the image scanner is connected.

-Another application may already be using the image scanner. Alternatively, the TWAIN driver may have been activated twice.Terminate all applications, and start scanning again.

For more information, please refer to the help contents of Scanner utility/Twain driver and scanning application installed on your PC.Hope the above information is helpful.

If ou cannot get the Windows 7 scanner driver for your model scanner from the scanner manufacturer's WEB site then the manufacturer considers this scanner too old.BUT you can get a scanner driver from this WEB site.VueScan 9 scanner driver - compatible with over 1750 scannershttp://www.hanrick.com/

First check if the scanner is working in 'offline' mode by 'counting' a few pages.
Connect to the comp, if SCSI is the interface, you need to start the scanner first, if USB you can connect the scanner even after comp powering on. If the scanner is not recognised, reinstall driver software and scanning software.
S. Mohan, Chennai, India

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ScannerFrequencies & Codes
Get a scannerfrequency database program by email for your state (Works with Scancat) ... Mr. Scanner Trunking Database You Can Export both frequencies and ...www.bearcat1.com/free.htm - Cached

• You unlock the scanner bed. For help locating the scanner lock, see the picture of the printer on page iv.

Page 51 contains

Unlock Scanner messageThe scanner is locked. To unlock it:1 Press Power to turn the printer off.2 Use both hands to lift the printer (scanner unit) until the scanner supportholds it open.To the left and beside the scanner support is the scanner lock. For help, seepage iv.3 Pull the scanner lock toward you to unlock the scanner.4 Using both hands, lift the printer (scanner unit).5 Push and hold the scanner support back.6 Lower the printer (scanner unit) until it is completely closed.7 Press Power to turn the printer back on.