I had an interesting call the other day and thought I’d share it with you as a case study. Please feel free to post any thoughts on this call in the comments section. It was in the evening and so far the night shift has been busy. Just as you get back to the station … Continue reading →

Note: This post is open for discussion and by no means does it mean the thought process discussed here is “the correct” one; There are many different thought processes that can go through this call, and each different path is valuable. I found this particular call interesting and worthwhile in sharing. So given the case … Continue reading →

*Note: The story below is a call we ran in class. We got called to a law firm, code 3 for an unconscious collapse on the 15th floor. Me and my partner got our gear, and entered the fancy building with polished floors. We were met by a frantic looking secretary as we wheeled our … Continue reading →