Hiring a great receptionist for your dental office is so important on many levels. This person can uplift and support other team members and they can be champions of your business when they interact with patients (and they will do that a lot), or they can unintentionally or even covertly have a negative impact on both.

We can’t do it all ourselves, and no one knows that better than a dentist or practice manager. And while it may be tempting to try, your skillset – and practice – will be better served through effective delegation of tasks that do not directly support your core competencies and passion. Not only does delegation improve practice efficiencies, it also provides an opportunity for your team’s development.

The employees who answer your dental practice phone can always improve. Once they understand how important a new-dental-patient call is to your dental office, and the best ways to handle that new-patient call, you can virtually guarantee an increase in your new-patient flow.

Dental spending is declining and competition is increasing. Dental practices, dentists, and dental teams need to differentiate themselves in order to stand out and win in today’s uber-competitive world. We can help increase your dental practice profits – starting now.