Shipments and returns

Your pack shipment

“We recommend that you mention your delivery deadlines during check-out while placing an order so we can keep track to deliver within your required time frame”

All products will be shipped within 2/3 business days (subject to stock availability) except the following products which we manufacture upon receiving order and these can take 2 to 3 weeks (28 days for International orders) for delivery.

We replenish Out of Stock products within 2 weeks. If we are unable to deliver your order within reasonable timescale, we will contact by email to inform you for expected time delays. We use Royal Mail, My Hermes, UPS & Interlink Express as our shipping options.

It is a legal requirement that we declare the full value of the goods on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country. It is the customers’ responsibility to comply with any specific import law at the product destination and to pay any import duties or local taxes.