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First of all as we have stayed in Motel 6 in several states and I am unbeknownst that Motel 6 would allow their name on this building. Upon arrival the lobby doors were open and air conditioning wasn't working. We ask for a renovated room as I noticed from pictures it seemed some rooms were nicer than others however I believe the nice pics I viewed on line were possibly from a different hotel down the street. I told them i saw flat screen tvs when booking this reservation which they did make arrangements and switched those out. Now let's get to room review...carpet was nasty with stains, wallpaper is peeling off walls, kleenex box on wall was rusty and empty and remnants of glue and nails on Wall where it seemed at some point items (unknown) were there. On to the bathtub...it was stained and had one of those plastic suction cup bath mat that I'm quite positive housed large amounts of germs. So now let's discuss the amenities or lack thereof. The pool area while I'm sure 50 years ago may have been beautiful it is completely run down now. Fountain didn't work, ceiling fans didn't work and hot tub has plywood over which as I read other reviews I learned it's been that way for over 2 years. Oh and pool had cigarette butts floating in it. I'm not finished....hotel is full of people who clearly live there and appeared to be on drugs. I would encourage passers-by to do just that and keep driving!

Stayed: August 2016, travelled with family

Ask Tonya S about Motel 6 Sweetwater TN - Lost Sea

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Jennifer H, General Manager at Motel 6 Sweetwater TN - Lost Sea, responded to this reviewResponded 20 October 2016

Dear Tonya:

Thank you for taking the time to tell us about your experience at the Motel 6 - Sweetwater, TN #8663. Your feedback is very important to us.

At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations.

Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.

We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.

Sincerely,

Jennifer HughesGeneral ManagerMedallia

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

The room, hair dryer did not work, the shampoo despncer, did not work. We when to the front desk to ask for towels we told they had no access to get any only manager had keys. Also we was told that the room we was in was only for one person but the MANAGER put us in this room. The was hair found in several,places in this room. I could go on and on. The lady working the front desk at night was was very nice and try all she could and got us a pillow, the lady working in the morning cleaning the rooms was sick and still their trying to make a living and also treated us nice. I called motel 6 while waiting on towels so we could take a bath. We got them about 1020 am. As I am on the phone with motel 6 they told me to go to the front desk that the lady would see about helping us. Nothing was done we was put off till she could talk to someone else. To make a long story short 3 different times she said she would call us back and never did I made 4 different calls to motel 6 and they said because it was private own they could do nothing. IMHO they could but like everyone else they want to lay blame on someone else. The bottom line is I got no help from the Manager are costomer service. One more thing the manager of the time region was supposed to call me and has not to this date.

Stayed: July 2016, travelled with family

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Ask Rolltide1515 about Motel 6 Sweetwater TN - Lost Sea

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Jennifer H, General Manager at Motel 6 Sweetwater TN - Lost Sea, responded to this reviewResponded 20 October 2016

Dear Guest:

Thank you for taking the time to tell us about your experience at the Motel 6 - Sweetwater, TN #8663. Your feedback is very important to us.

At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations.

Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.

We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.

Sincerely,

Jennifer HughesGeneral ManagerMedallia

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Stayed for 3 days. Was originally scheduled for 4 but our trip was cut short due to personal reasons, and the owner adjusted our booking and refunded our money promptly. The room was basic and a little dated, but clean, had great hot water and water pressure, and met our needs. The indoor pool is beautiful with sandstone hardscape located in the middle of the facility and covered by a glass atrium. The owner just purchased the property in January and has already renovated the lobby and is now working on other needed renovations. We were pleased with the service, as the maid checked on our needs regularly. The price was less than half of other hotels in the area. It is not a 5 star resort, but a work in progress by a small business owner that seems to be headed in the right direction. We wish the best to Dev in his endeavour.

Stayed: June 2016, travelled with family

Rooms

Cleanliness

Service

Ask Martin B about Motel 6 Sweetwater TN - Lost Sea

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

THE SHEETS HAD BLOOD ON THEM !! The towels were not clean looked like they had poop on them!when i callled the front desk at 11:30 pm to get some one to change the sheets and bring new towels they wanted to know how old my 15 year old child was so they could charge us. Then the next morning someone knocked on the door at 9:30 to see if we were ready to check out. Checkout time was 11:00 the pool had Pizza floating in it !! Nasty unclean place!!!

Room Tip: Don't stay there if you do bring your on sheets and towels

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Stayed: June 2016, travelled with family

Value

Rooms

Service

Ask cagivia52 about Motel 6 Sweetwater TN - Lost Sea

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

The rooms are very clean and the employees are very friendly and attentive. The courtyard area and the pool is very beautiful. It's a very clean and quiet place to be. They also have the best rates in town!

Stayed: May 2016, travelled as a couple

Ask Emily F about Motel 6 Sweetwater TN - Lost Sea

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Motel 6 Sweetwater, TN - Lost Sea is conveniently located off of I-75 exit 60, 12 miles west of the Great Smoky Mountain National Park. Lost Sea Adventure is only 8 miles away. All rooms include free Wi-Fi and micro-fridges....more less

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Also Known As:

Sweetwater Magnuson Hotel

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