Service design

Service design patterns provide a template for how to build a particular type of service. These pattens are made up of components to build that service with, including a consistent user journey, consistent internal process and a a set of standards.

As more and more services begin to adopt our Government as a Platform components, we’ve decided to post regular updates on our progress building them. This is a list of what we’ve done so far in 2017. We’ll iterate the format of these updates to make them as useful as we can.

Anna Byrne is the Digital and Technology Transformation Lead on the Grant funding alpha at Department for Business Innovation & Skills. She talks here about the alpha so far, the user research and the prototype dashboard.

About Government as a Platform

This blog is about our work with departments and agencies to build common components that can be shared and reused to make it easy for service teams across government to design, assemble and build services.