102 Customer Ratings

20 Customer Reviews

I cannot say enough about Jessica, the Office Manager. Helpful, courteous, informative, accommodating,an absolute pleasure to work with!
The facilities are well maintained and easy to access.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.1 out of 5 stars

By Susana

Salem, MA

January 27, 2015

You had what i needed for a resonable price and distance.

Staff

1.0

Cleanliness

1.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Barbara

Marblehead, MA

December 14, 2014

Jessica and Nicole are absolutely wonderful. They are extremely professional in all aspects. They have gone above and beyond for me, and have guaranteed that I will continue to be a customer at Uncle Bob's as long as I have any Storage needs. They are truly in the right place, possessing tactful and exemplary communication skills working with people, and are an asset to your Salem facility.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Robin

Lynn, MA

December 1, 2014

It's always nice to enter a business and be treated with professionalism and to deal with employees who can answer all questions.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Lisa

Swampscott, MA

September 24, 2014

Customer service was outstanding. Communication was great. When the truck hadn't been returned by another customer I received a call and staff helped to arrange another time.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rebecca

Salem, MA

September 24, 2014

Nicole really sold the unit and she was so friendly and kind. She knew we had a very bad move and she tried so hard to please us and she did!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sean

Salem, MA

September 23, 2014

The two ladies running store #168 are Awesome!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Krystle

Lynn, MA

September 1, 2014

Buildings, parking lot and office are ALWAYS neat and tidy! Even the moving truck is nice and clean! Jessica is ALWAYS pleasant and always goes above and beyond for her customers! I have recommended you guys to friends and family and I will continue to do so in the future!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By John

Lynn, MA

August 29, 2014

both of the girls who work here are very friendly and accommodating. They should be regarded as highly valued employees.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Abigail

Lynn, MA

August 27, 2014

Your workers are very helpful . They help me with all my questions . Thank you so much .

I live 2500 miles away. All of my business was completed over the phone so I never saw the property. i was impressed with the helpful ways that your associates supported my moving/storage needs over the phone.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Susan

Lynn, MA

June 29, 2014

There was a complication with an old storage bin I had in another name. The associate helped me get a new storage bin and account in my correct name. She was very patient and explained procedure very carefully. I was given the best of attention.

Staff

4.5

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nancy

Beverly, MA

May 24, 2014

She tried to be as helpful as possible

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Irene

Boxford, MA

April 25, 2014

Very much so, Courtesy.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Eileen

Lynn, MA

February 24, 2014

I am not very good with names but, the ladies are always smiling and happy. I always have a laugh when I am there. They are just great!

Staff

4.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Byguerno

Salem, MA

November 18, 2013

Jessica and Nichole have been very helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

3.0

4.8 out of 5 stars

By Lacy

Lynn, MA

August 17, 2013

The associate I talked to was one of the best customer service employees I have encountered. She was genuinely interested in helping me during what can be a very stressful time. She made my experience smooth and easy, all while smiling. Thank you.

Staff

5.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Salem

Taking your boat out onto Nahant Bay during the summer creates unparalleled summer fun. During the colder winter months, it's nice to have a safe place to keep your summer gear. Uncle Bob's Self Storage offers convenient vehicle and boat parking along with extended access hours, so you can get to your belongings on your schedule. Find our storage facility just north of Floating Bridge Pond.

Serving the Communities of:

Lynn, Swampscott
01902, 01904, 01907

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!