MetaCX Adding 75 New Jobs In Indiana

The Software-as-a-Service (SaaS) startup will invest $1.4 million to scale up its operations in Indianapolis, creating up to 75 high-wage jobs by 2023.

May 14, 2019

SaaS Startup MetaCX Adding 75 New Jobs In Indiana

MetaCX, a high-growth, venture-funded Software-as-a-Service (SaaS) startup, plans to scale up its operations in central Indiana, creating up to 75 new, high-wage jobs by 2023.

MetaCX CEO Scott McCorkle shares his vision for the future of customer success on a recent episode of Inside Indiana Business with GerryDick. (Image: MetaCX / Twitter)

“We’re very excited to be officially launching our MetaCX platform later this summer,” said McCorkle, co-founder and CEO of MetaCX. “We’ve been in stealth mode building something revolutionary that will change the way that companies deliver on their customer success promises. Scaling our operations in Indianapolis will be absolutely instrumental for our growth.”

MetaCX, which is one of the latest portfolio companies of Indianapolis-based venture studio High Alpha, will invest $1.4 million to lease, renovate and equip office space in the Salesforce Tower at 111 Monument Circle, Indianapolis. The company, which currently has 24 employees, will add up to 75 new, high-wage jobs in Indiana over the next four years. MetaCX will officially launch its platform later this summer, closing out beta testing that began in January. In December 2018, MetaCX announced a $14 million funding round led by Upfront Ventures, a Los Angeles-based venture capital firm, in coordination with High Alpha.

“Indiana’s reputation as a competitive tech hub continues to grow thanks to the innovation and commitment of companies like MetaCX and High Alpha,” said Governor Eric J. Holcomb. “Tech jobs in central Indiana are growing twice as fast as the U.S. average because industry leaders and entrepreneurs are invested in this community, choosing to develop new solutions here, helping partners start and scale, and attracting top talent to the state. To support these efforts, we’ll do our part to ensure Indiana’s business climate is designed to support 21st century growth and to prepare our talent pipeline for the jobs of tomorrow.”

The Indiana Economic Development Corporation (IEDC) offered MetaCX up to $2.55 million in conditional tax credits based on the company’s high-wage job creation plans. The incentives are performance-based, so until employees are hired, the company is not eligible to claim them. The city of Indianapolis supports the project at the request of Develop Indy, a business unit of the Indy Chamber.

MetaCX tapped into the state’s Venture Capital Investment (VCI) tax credit program to support its initial scale up. The program helps entrepreneurs and startups attract capital more quickly by giving investors an additional incentive to invest in growing firms, which was made even more valuable to Indiana businesses following the conclusion of the 2019 legislative session. A new change to the program that was a key part of Gov. Holcomb’s 2019 Next Level Agenda makes the tax credit transferable starting in 2020, increasing the pool of potential investors for high-growth, early-stage Indiana companies.

“One of the best things that can happen in a tech ecosystem is to have experienced entrepreneurs and executives boldly starting and scaling companies that are chasing big market opportunities,” said Mike Langellier, president and CEO of TechPoint. “MetaCX is a perfect example and a further sign of Indy’s accelerating growth as a major next-generation tech hub.”

During 2016 and 2017, tech jobs in the Indianapolis metro grew at a rate of 18.4 percent, which is more than double the U.S. average and ranks sixth across U.S. and Canada, according to CBRE’s Tech-30 report.

“With MetaCX’s expansion and the addition of 75 high-wage jobs, Indianapolis likewise expands its claim as the tech capital of the Midwest,” said Indianapolis Mayor Joe Hogsett. “This company represents the home-grown innovation that Indianapolis is known for, and I applaud Scott McCorkle and the entire MetaCX team on their success. As we continue to make post-secondary STEM degrees more accessible for more city residents, our growing tech sector will further benefit from our city’s strong talent pipeline.”

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