Sorry for the late response...had to catch up on my beauty sleep ;)Ok, before we proceed, can you further explain the problem in as much detail as you can? Did you do anything differently, any outlet pipes freezing up, etc?

Just wanted to inquire if your issue is resolved, or if there is anythingfurther I can do to assist you…

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Cheers!

IrishDruidHi,

Just wanted to inquire if your issue is resolved, or if there is anything
further I can do to assist you…

If you find that the solution/answer I provided led you
to, or resulted in a fix, please take a moment to close the ticket with a FixYa!
rating under my solution.I would be very grateful for your show of appreciation.

Should you have any further questions, please feel free to
post them here.

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

When you say filled with ice/ water, is it just an evaporative cooler? in which case it is really only a fan. If it is a proper a/c unit, try emptying the bin you have filled up and try again. Most a/c units have a water bin that fills and switches off the unit by a float switch until you empty it and it runs again. Let me know how you get on!Mike

Hi, I would start with the store where you bought it. Sounds like you got an incomplete unit. If not, they may be able to get a manual out of another unit. Don't see any manuals on line but 1-800-330-0388 is their phone number for customer service. Explain to them the situation and ask for technical services. They should be able to send you a manual and answer any questions you have on the unit. Write them all down before you call them. Hope I have helped.
kstfas