DevOps Engineer

Narvar is a leader in the post-purchase customer experience space, helping leading brands and retailers build lifelong relationships with their customers. Our mission is to “Simplify the everyday lives of consumers”. We offer an enterprise SaaS platform that scales really well to handle millions of customer transactions every single day. More than 400 leading retailers including brands like Nordstrom, Sephora, Walmart, GameStop use our shipment, tracking, returns and analytics products.

Narvar India is set up to scale and accelerate Narvar operations globally. Along with the existing base of customers that we are looking to grow, we also plan to address the emerging markets in APAC.

What we’re looking for?

We are looking for an experienced DevOps Engineer with proven experience building high volume, high performance, and highly available SaaS solutions.

What will you be doing?

Analyze our current production infrastructure and operations and update and improve upon it

Get involved with our code deployment and database administration process

Develop scripts to check the health of the system and various application subsystems and respond to alerts

Contribute on some of the data engineering and back-end development tasks using Python, Java, and SQL

Your performance will be measured based on improved deployment process/times, reduction in server alarms and more efficient operation of resources. The goal is that our app traffic scales without an increase in error reports and maintaining/improving our error rate, response times, uptime

Proactively support 24x7x365 production and disaster recovery data center operations

What should you have?

BS/MS in Computer Science, Information Systems, or equivalent

2+ years of experience supporting mission critical production applications

Experience with building, deploying and scaling out SaaS/Cloud applications on Amazon Web Services using the various services provided by AWS

Experience with continuous integration using Jenkins, log collection, and analysis, version control systems like GitHub or SVN

Experience with application, performance and security monitoring and resolution

Understanding of Docker or evolving container management platforms like Kubernetes

Knowledge of data engineering and some experience with big data

About Narvar

We’re on a mission to simplify the everyday lives of consumers. Lifelong customers aren’t born by accident. In the world of retail, it’s all sunshine until the customer clicks “buy.” After that, the romance is gone, replaced with a maze of customer service phone trees and shipping headaches. We see a better way by empowering retailers to champion their customers at every step of the journey.
Taking care of people after they’ve bought your product isn’t just the right thing to do — it’s how you build trust and turn customers into brand ambassadors.