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Frequently Asked Questions:

What is the difference between 1-day movement and 8-day movement?

Most mechanical cuckoo clocks are either 1-day or 8-day movement. This means they don't run on batteries (quartz movement) but instead need to be manually 'wound' by hand. A 1-day movement clock needs to be wound a minimum of once every day while an 8-day movement clock needs to be wound a minimum of once every eight days to keep time.

How do I 'wind' my mechanical cuckoo clock?

Each mechanical cuckoo clock needs to be manually 'wound' by hand. This is done by gently pulling on the chains at the bottom of the clock towards the floor until the weight on the opposite end is raised to it's utmost position. Gravity does the rest and as the weights slowly lower again they pull the chain through the clock-work and power the mechanism. Remember to pull gently on the chains and it also helps to lightly support the weights as you raise it up with the chain. All of this might sound complex but it's really very simple and the routine is really quite endearing.

When should I 'wind' my mechanical cuckoo clock?

A mechanical clock (either of 1-day or 8-day movement types) can be wound at any time of the day as many times as you want. Be sure to lightly pull the weight chains to raise the weights in accordance to the instruction manual.

What does 'night-time shutoff' or 'light sensor' mean?

Most cuckoo clocks (either mechanical or battery powered) come with 'night-time shutoff' in either a manual or 'light sensor' variety. This just means that both varieties enable you to control when the clock makes sounds.

Mechanical cuckoo clocks have a manual 'night-time shutoff' which are usually a lever with 2 positions - sound on or sound off.

Battery powered cuckoo clocks usually come with an automatic 'night-time shutoff' otherwise known as a light sensor which detects light levels and disables sound when the lights are off or it is very dark. While some include volume levels as well as sound on/off positions, some models also include an option to stop the sound between the hours of 9:00pm and 8:00am.

Design

Made from wood sourced locally from the Black Forest in Germany, and with individually made roof shingles, this traditional chalet cuckoo clock depicts a charming scene of two beer-drinking men, dressed in Black Forest attire, outside a chalet. The beer drinkers and mill-wheel move upon the hour. Above this scene, on a balcony at the front of the house, a carousel of small hand-painted village dancers rotate and twirl along with the melodies - either songs "The Happy Wanderer" or "Edelweiss" which alternate each hour. This clock also features several hand-painted elements and a detailed wooden clock face with wooden Roman numerals and wooden hands.

This 1-day movement chalet cuckoo clock is perfect for adding some rustic charm to any living room, hallway or study.

Cuckoo Chime

This clock features a charming little cuckoo bird which animates from behind it's little door and sings in the hour (a succession of cuckoo calls to correspond to the hour in the day). The sound can be turned off manually at night with a 'sound-off' lever.

Music

The cuckoo clock plays it's melodies through a mechanicalSwiss-made music box that alternates between the songs "The Happy Wanderer" or "Edelweiss". The sound can be switched off at night with a manual lever.

This clock features:

Moving cuckoo bird which moves out from behind it's door and chimes with it’s ’cuckoo' sound on the hour.

Moving pendulum that sways side-to-side.

Moving village dancers which twirl and rotate each hour to the music.

Moving mill-wheel.

Moving beer drinkers.

Manual night-time sound shut-off lever.

1-day movement (which means it needs to be wound manually only once a day).

Equipped with a mechanical 'REGULA' movement which is made by the market-leader 'SBS-FEINTECHNIK' in the Black Forest/Germany.

Equipped with a Swiss-made 'REUGE' music box which alternates between playing two different melodies upon the hour - "The Happy Wanderer" or "Edelweiss".

Solid cast-iron 'pine-cone-shaped' weights.

1-day Movement

This cuckoo clock has 1-day movement meaning each day (or 24 hours) the clock needs to be manually wound. The act of winding the cuckoo clock is very easy and only requires someone to gently pull on the chains so that the weights are drawn back to their utmost position. Gravity does the rest, and as the weights lower, they slowly pull the chains back through the clock-work mechanism ensuring the clock can be kept perfectly on time.

Guarantee & Warranty

This cuckoo clock by Hekas is guaranteed with the 'Black Forest Clock Association's Certificate of Authenticity' to verify that the clock was made in the Black Forest Region, Germany and that all of it's parts, including it's internal clock mechanism, have been made with the highest of standard of manufacture.

All of our cuckoo clocks come with a 30-day money back store guarantee, a 2 year manufacturers warranty, and FREE shipping within most of Europe & Mainland UK.

Product Details:

Cuckoo call once every half-hour and then on each hour for the number of hours (unless sound is switched off).

Sound shut-off:

Manually - the cuckoo chime can be silenced manually with a "sound-off" lever.

Warranty:

2 years

Black Forest Clock Association's 'Certificate of Authenticity'

All of our mechanical Black Forest cuckoo clocks come complete with a 'Certificate of Authenticity' which verifies that the clock was made in the Black Forest Region, Germany and that all of it's parts, including it's internal clock mechanism, have been made with the highest of standard of manufacture. This certificate was created by the Black Forest Clock Association as a certification process designed to protect the Black Forest tradition and to represent it's quality around the world. This is the promise that Cuckoo Collections passes on from our manufacturers to you, the customer.

Estimated Delivery Time:
Subject to availability, approximately between June 03
and
June 07.

Worried about your order arriving on time? Nice out of ten of our orders arrive within the estimated delivery time or even earlier. However sometimes there can be factors (such as availability and delivery location) that can affect the delivery time and lengthen it by a few days or even a week or two for some more complex models. In such cases we will keep you informed of the delay and work with the the manufacturer and courier throughout the process to make it as simple as possible for you to rest assured knowing your clock is on track to you. Many of our clocks are held in stock with our suppliers but, depending on the model/brand, some are built-to-order by one of our many manufacturers in Italy, Germany, Japan or Switzerland. We appreciate your patience in such cases and we will inform you of the tracking details as soon as your order is shipped from the manufacturer or supplier.

At any time, if you have questions or concerns about the delivery time of your order (maybe because it's for a birthday, wedding or Christmas present) then let us know and we will do our best to fast-track the order with our manufacturers. Contact us here.