Recording

How can I capture a recording in TelSpanWeb?

Click on the red, ‘Start Recording’ icon in the upper right-hand corner.

The ‘Name this Recording’ window will appear. Title your recording and then click on ‘OK’ to bring your recording.

The ‘In-Progress’ icon on the left is visible to all attendees to see that the meeting is being recorded.

To stop the recording, again click on the ‘Red’ icon on the right.

To pause and resume the recording click on the pause button.

The archived recording will be available in the account holder’s Account Center under the recordings section.

Is it possible to capture a MP4 recording in TelSpanWeb?

Yes! Follow these steps to initiate an MP4 recording:

Log into your session as a host or moderator of the meeting.

Once in the live meeting, you will want to ensure you have the screen share plugin installed on your computer. The software needed to generate MP4 recordings is built into the Screen Share Plugin. (hyperlink to Screen Share)

When ready, hover your cursor over the recording icon at the top right of your screen and click on ‘Start Local MP4 Recording’.

This will initiate the plugin and open an MP4 Recorder window.

Once the plugin has loaded completely it will allow you to label your recording and press ‘OK’.

While the recording is being taken you can minimize the Recorder window.

When the recording is complete you may open the recording window again and click ‘Stop’. You may pause the recording at any time.

When the recording has been stopped, the final video will automatically be located in the‘Videos’ folder on a windows machine. On a Mac, it will be located in ‘Movies’.

Can I adjust the quality of the MP4 Recording?

Log into your session as a host or moderator of the meeting.

Once in the live meeting, you will want to ensure you have the screen share plugin installed on your computer. The software needed to generate MP4 recordings is built into the Screen Share Plugin.

When ready, hover your cursor over the recording icon at the top right of your screen and click on ‘Start Local MP4 Recording’.

This will initiate the plugin and open an MP4 Recorder window.

Once the plugin has loaded completely you may simply cancel out of the window to label your recording.

Select ‘Preferences’

You will be able to adjust the quality and format of your MP4 recordings within this window. Please note that higher quality videos will result in larger MP4 files.

Once you have selected your preferred settings you may click ‘OK’.

This setting change will be effective each time you launch the MP4 Recorder. The only time you will need to adjust these settings again will be if there is an update to the screen share plugin.

How to access and manage your recordings in TelSpanWeb

Click on ‘Recordings’ under the Dashboard menu.

Click on the recording title to view it.

For more options hover your cursor on the title of the recording and three icons will appear:

EDIT: In this option, you can change the name, set a password, and add/update a description. You can edit the start and end points of the recording as well.

DELETE: You will be able to delete your recording.

To get the link for your recording, simply right click on the title of the recording and select the copy option. You can then paste the link in an email or on a page of your website for participants to click on.

How do I embed a recording on our company website?

To enable the embed code feature in your account you will first need to make sure the meeting that the recording was taken in has the feature enabled. You can do so by: