How to build a cohesive, results-oriented team from a group of diverse individuals

Motivational techniques that inspire team members to want to perform at their peak

How to grant the team more decision-making and problem-solving authority as it matures

How to gain team member commitment to policy and procedural changes that are critical to the success of the organization

And much more

In this two-day workshop, you’ll learn the personal leadership characteristics and skills that spark the kind of energy and enthusiasm that make productivity and performance soar. Get step-by-step guidelines and practical advice for transforming a group of individuals into a creative, results-producing team.

Agenda:

DAY 1

Characteristics of successful team leaders

10 critical behavioral skills successful team leaders must master

Transitioning to a team environment: Understanding the differences between supervisors/managers and team leaders

How to gain the acceptance and trust of team members when you’re replacing another team leader

Stand up and shout—or should you? How to promote your team and its accomplishments to upper management

Understanding your team’s purpose and position within the organization

Why every successful team leader is also a group member

Strategies for keeping yourself motivated and energized as a team leader

How to build a team that gets results

The 4 key words that describe every top-performing team

Calling a team a team doesn’t make it one: Find out the 13 key characteristics that make a successful team

Team chemistry: Personality and interpersonal styles that lead to collaboration—and also to conflict

DIAMOND: A can’t-miss formula for planning and setting achievable team goals

How to get the team to welcome new members without feeling threatened

Understanding the primary reasons teams fail to accept responsibility

Benchmarks for evaluating a team’s progress, performance and bottom-line results

Creating a motivating team climate

How team leaders sometimes inadvertently contribute to a lack of team performance

Overcome the myth of motivation by remembering these 2 key points

The 4 different team climates a leader can create—use this Team Leader Effectiveness Grid to find out which one you’ve fostered for your team

The keys to building trust between team members and the team leader, especially after a negative or unpopular decision has been made

How to renew and refuel a team that starts off with enthusiasm and energy but soon becomes discouraged

How to inspire and motivate a team that routinely has more work than it can reasonably handle

People give when they get: Key points to keep in mind when planning incentives and rewards

The changing role of the team leader

The 4 stages of team development—and the team leader’s role in each

How well do you coach and counsel your team? Use this exercise to find out how you’re influencing your team’s development

How to gradually release more power, influence and authority to the team as members mature and jell in their roles

2 critical factors for getting team members to accept change

How to use delegation to push team members to take action and get results

Understanding the single most important function of the team leader

Understanding when to “coach” and when to “direct” in order to elicit the best performance from team members

Tuning in to critical communication cues

The 4 components of effective communication

8 tips for helping team members communicate better with each other, with customers and with you

How to get team members to listen to and accept criticism from one another

The common barriers to effective listening and how to overcome them to strengthen relationships among team members

How to help team members understand the difference between “acceptance” and “agreement”

6 benefits of asking good questions—and the 5 types of questions to avoid

DAY 2

Dealing with performance problems

Understanding the 3 major types of problems that keep team members from performing at their peak—and the specific actions you can take to counter each type

A sure-fire approach for getting team members who choose not to perform to not only change but to grow

How to determine when additional training is needed to smooth out rough spots in performance

4 critical steps to making sure your discipline sticks

How to conduct an effective performance review

How to deal with “eager beavers” who don’t produce

A dozen key areas to examine when the team as a whole is experiencing performance problems

Shared problem solving and decision making

The 3 primary problem-solving and decision-making styles most teams utilize—and the pros and cons of each

The team leader’s role in the rational problem-solving process

How to use brainstorming as a tool for encouraging the free exchange of ideas and solutions

Avoid conflict and controversy with this proven technique for making choices when several excellent alternatives are on the table

How to gain cooperation when some team members won’t abide by the decisions made by the team as a whole

How to get your team to make decisions when team members want to be told what to do

NO EVENTS SHOWING IN YOUR AREA? We can bring this training to you! We can tailor this (or any) program to meet your organization’s exact needs. Call one of our training consultants today at 1-800-344-4613 for more information!

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