The cloud has brought about some of the most transformational changes in IT distribution since the dot-com boom, and the most challenging part of it might just be sorting out all of the new acronyms. SaaS, IaaS, and PaaS have turned VAR’s into SP’s, MSP’s and CSP’s, many of which run their businesses on RMM’s and PSA’s. It’s all very overwhelming, and worse yet, new ones are coined every day and everyone seems to have different definitions. In fact, the Cloud Service Provider (CSP) is mysterious enough that Wikipedia doesn’t even have an entry. Seriously!? There is an article on UFO abduction insurance, but nothing about CSP’s. But I digress…