Plusy: The room was BEAUTIFUL. Great view of the river and the ships. Even prettier at night with the lights. The TVs were very good quality. I slept like a rock on the bed. Extremely comfortable. The room might have been the cleanest room I’ve ever stayed in.

Minusy: The only thing I didn’t like was the tiny mini fridge and that the room didn’t have a microwave

9,0 Znakomity

Plusy: Clean and comfortable. Nice place to stay.

Minusy: Cost of the parking ($21) but cheaper than say DC or Northern VA.

10,0 Znakomity

Plusy: The hotel was absolutely beautiful! Every staff member that I encountered was professional and helpful. The views of the Elizabeth River are amazing!

Minusy: The water pressure in room 2025 was almost non existent.

10,0 Znakomity

Plusy: Very nice property, excellent location and great amenities

10,0 Znakomity

Plusy: The bed and pillows gave my body the best rest it’s had in a while. The shower head is from the gods!

Minusy: I would have liked complimentary coffee to be available maybe in the lobby. There is never enough in the room and I prefer sweetener options.

10,0 Znakomity

Plusy: Very hospitable staff and luxurious rooms and common areas

Minusy: Nothing. I had a wonderful experience

10,0 Znakomity

Plusy: The check in young lady was awesome thanks you very much for the marvelous view

8,5 Znakomity

Plusy: Convenient location with near proximity to the airport, restaurants and waterfront.

Minusy: Nothing of note.

10,0 Znakomity

Plusy: This is a luxury hotel and its worth every penny. The hotel is clean, comfortable and beautiful.

Minusy: I dislike bathtubs and unfortunately my room had a bathtub.

7,0 Dobry

Plusy: The view was beautiful, breakfast was amazing, bed was comfortable.

Minusy: The ceiling was shedding, the bathroom walls were disgusting, the room had a mildew type smell, the carpet was clammy like it wasn’t cleaned in years, room service came early in the morning to clean I asked to come back at a later time the man seemed annoyed by it and never came back. I Left my room for the day and when I came back at like 2 in the morning the room was how it was left.

3,0 Przeciętny

Plusy: Location

Minusy: My skin was crawling in the room. The room seemed not sanitary like other Hotels. In need of major remodeling and definitely get rid of that dirty carpet was gross under my feet

1,0 Słaby

Plusy: Nothing. The hotel is absolutely nasty. Drug paraphernalia in the room. Stains on sheets.

Plusy: If you just need a room to sleep one night, should be a good choice.

4,0 OK

Plusy: Great front desk staff, except when they try to charge extra for the simplest things.

Minusy: First night, huge party and noise UNSTOPPABLE! Next night, neighbors on right got into a physical fight, police called! An hour later, neighbors on right got into a physical fight, police called AGAIN! Last night, ROACHES!

5,0 OK

Plusy: Great place to go if you are in a rush and need something ecomonical and convenient. What I'd like best location.

Plusy: The cookies. Also, it was very close to the Norfolk airport. The location was convenient for me to do the family plans I was traveling for in the first place.

Minusy: My kids wanted to use the indoor pool because we haven't spent the night in a hotel in a very long time. The large pool was too cold to swim in and the hot tub was too hot to enjoy. It's understandable that the pool wouldn't be maintained regularly during

10,0 Znakomity

Plusy: Sheets

Minusy: I could not close the curtains all the way. So I could not sleep during the day. It really didn’t feel private with the windows open

10,0 Znakomity

Plusy: the cleanliness of the room was exceptional! moving forward i will look for DoubleTree first!

Minusy: There was nothing to not like! if you want extreme pickiness,maybe add an herbal tea in the room... :-)

9,0 Znakomity

Plusy: Staff

2,0 Przeciętny

Plusy: Friendly staff

Minusy: Bed was awful and mattress and pillows need to be replaced. The hotel is due for a complete remodel and was not what I expect from Double Tree.

10,0 Znakomity

Plusy: Cleanest and staff

Minusy: No balcony

10,0 Znakomity

Plusy: I loved this hotel, the lobby was beautiful and clean, the room was cozy, and they have 2 pools and my kids loved it! The warm cookies they offer upon arrival aren't bad either. I would definitely stay again.

Minusy: Downside is the double beds are not comfortable for 2 adults at all and the room didn't have a microwave, but my daughter did notice the lobby offered a microwave for guests.

1,0 Słaby

Plusy: The hotel was not what I expected it’s definitely not a 5 star hotel

Minusy: There’s no microwave in the room bathroom so small beds small wasn’t what I expected!

3,8 Przeciętny

Plusy: The location is close to a strip mall.

Minusy: It’s old and not updated. Paint peeling from the walls. Stains in the toilet. The shower squeaks. There was no hot water where the boiler was broken but even when fixed, the water was barely warm.

7,0 Dobry

Minusy: 1- I was in room 108. I was hearing the TV from room 107 the whole night. 2- I got call around 11pm (when I was sleeping) from the reception if Iâ€™m opening/closing the door a lot because one of other room customer complain! I was like â€œare y

Minusy: Smelled like someone had been smoking in room burns in blankets

6,0 Dobry

Plusy: They have what is needed in the rooms Refig, iron and microwave to get going in the morning.

7,0 Dobry

Plusy: The location

Minusy: I called and asked for a iron told them that the tv wasn't working, I had to go and get these things myself. I thought if I needed something that was supposed to be in the room that they should bring it to me.

10,0 Znakomity

Minusy: Wash clothes and towels were dirty

1,0 Słaby

Minusy: The sheets and pillow case were dirty. Someone had pissed in the toilet

8,0 Znakomity

Plusy: I never had to ask for anything.

Minusy: Too much traffic and too many loud individuals.

10,0 Znakomity

Plusy: The surrounding is quite. The staff are very respectfully. Greatly affordable.

Minusy: None

1,0 Słaby

Minusy: The hotel wasnâ€™t clean. The tv didnâ€™t work, there were frozen stickers on the table. The location sucked because of all of the detours due to construction. The stairway smelled like urine. Do not recommend.

1,0 Słaby

Plusy: The location

Minusy: My sheets where dirty I told the manger he only gave me 11 dollars back out of the 65 dollars I paid what a RIP off and disappointment

1,0 Słaby

Plusy: Nothing

Minusy: I've stayed at Days Inn before that were clean and comfortable. This place was disgusting, front desk staff seemed to care less, and the place looked run down. I walked into rm, immediately hit with nasty stench, stains all over the place.

2,0 Przeciętny

Plusy: Sorry, I didnâ€™t like anything about the hotel

Minusy: It was dirty. There were stains on the sheets. I had an non smoking room and beside the bed was cigarettes and ashes. The elevator was nasty and smelled like someone urinated in it. The window drapes was ripped up. The shower head was pulled from the wall

9,0 Znakomity

Plusy: I appreciate having an economy-priced hotel that I can trust, available for an even lower cost.

Plusy: The location was excellent. The recent renovations have made the hotel more sleek and stylish. My views from the corner room were excellent

Minusy: Had to still pay for parking

10,0 Znakomity

Plusy: This hotel was perfect for the event we were attending! There was some renovations going on however it did not disrupt our time! One of the front desk staff was VERY HELPFUL with all of our needs! Our room was one on the newly renovated!

7,5 Dobry

Plusy: It was very clean

Minusy: My room didn’t have a microwave

5,0 OK

Plusy: Beautiful location, however someone should have indicated that renovation was taking place and there were a lot of inconveniences. There should be a reduced price for such.

Minusy: No

10,0 Znakomity

Plusy: Love the window view

Minusy: Liked everything

9,2 Znakomity

Plusy: The property was great though I would never book a hotel through booking.com. Your pictures were not accurate and cost me 300 dollars

8,0 Znakomity

Plusy: Excellent corner room with great waterfront view

Minusy: Did not offer parking validation? Not sure if that was something I was supposed to receive. Was charge lost parking ticket price when i checked out.

6,0 Dobry

Plusy: I liked the location of the hotel.

Minusy: I did not like that the bathroom floors were dirty, they did not have secure WIFI so I could not work from my government computer, the breakfast and the parking was not free, hotel charged me a deposit, which declined they told me it was an error.

8,0 Znakomity

Plusy: Great stay

Minusy: The valet didn’t offer to park our car, he actually told us to park in the garage ourselves. Then he told us we couldn’t get help with our bags.

Plusy: Hotel was located right at the waterfront and was a great place to take a walk. Hotel was nice and well maintained. Front desk was friendly and helpful.

Minusy: no

4,0 OK

Plusy: The location

Minusy: Asked on Friday about the tv and certain stations not coming in and the refrigerator not working and was told someone would be up to take a look. Nothing happened until I spoke to someone again at the front desk and express my displeasure on Saturday.

Minusy: All in all it was a pleasant stay considering time frame. Bed was a little uncomfortable, remind me of a cheaper hotel. Maybe it was just the 5th floor.

10,0 Znakomity

Plusy: Every thing

Minusy: Nope

8,0 Znakomity

Plusy: The View and cleanliness!

Minusy: The outside look of the hotel and the room bathroom.

10,0 Znakomity

Plusy: Hotel employee were amazing and gave us the perfect room and amenities that far exceeded our expectations. We loved our experience at this hotel so much, we extended our stay twice. This location is also the best in town with water taxi right outside.

Minusy: This hotel is our favorite, by far.

3,0 Przeciętny

Plusy: We liked the view from the bedroom and the lobby was beautiful.

Minusy: Whoever was on the register overnight wasn’t very pleasant, our wood window trim was falling off the ceiling, and our mini refrigerator did not work.

9,0 Znakomity

Plusy: Very modern and pretty.

Minusy: I could hear the people talking in rooms around me

6,7 Dobry

Plusy: The waterside

Minusy: It was not worth the money the only nice thing about it was the waterside. Its as basic as any other room.

1,0 Słaby

Minusy: the front desk staff charged my card twice which was unpleasant and the room really wasnâ€™t what i thought it would be nicer for the price

3,0 Przeciętny

Plusy: The beds

Minusy: When we arrived and looked around we noticed that there were a couple of stains on the shower curtain. Also the bathroom looked as if it hadn't been touched in a while.

Minusy: We would have preferred being on a floor where no pets were allowed.

10,0 Znakomity

Plusy: Cleanliness, check in was fast and efficient

Minusy: Loved it from beginning to end

7,0 Dobry

Plusy: The room was really nice

Minusy: Kitchen did not have a oven or utensils for eating, needed to know that ahead of time. The chair outside the 7th elevator need to be replaced ASAP, worn out. Hot breakfast was not included in the stay, just a bag breakfast to go. The management could had offer something or place item in the refrigerator in the room to cook. All the taxes added on the bill and I was overcharged too.

10,0 Znakomity

Plusy: Location was assume

Minusy: Overall 10+

5,0 OK

Minusy: Paying for parking especially during pandemic

9,0 Znakomity

Plusy: This is one of my favorite hotels in the area. It's very centrally located being in the heart of downtown Norfolk. The staff is always friendly and accommodating. The rooms are clean and plenty of space. Beds are comfortable

Minusy: The breakfast is the downfall. There is certainly a variety of food although the setup is very inconvienent I think and the breakfast attendants aren't the friendliest.

9,0 Znakomity

Plusy: Location, friendly staff, nice room

Minusy: The room was freezing and we couldn't get the heat to work. We had to turn off the unit and the staff kept turning it on remotely. Others complained of the same issue.

7,0 Dobry

Plusy: Walking distance to everything we were doing that trip.

Minusy: It was a bit dirty. Black stuff coming out of the air vent and stains on the couch cusions.

10,0 Znakomity

Plusy: Excellent

9,0 Znakomity

Plusy: Staff. At check inn were absolutely precious

Minusy: Nothing

9,0 Znakomity

Plusy: It was quiet and the bed was amazing. Haven't slept that well in years. The room was clean and had plenty of space for anything someone would want to do during their stay.

Minusy: It was only odd because of the social distancing. You would think it was empty. I saw a total of 5 people. I am sure this is different when the world is not in crisis.

Plusy: Breakfast buffet was good. As we stood in line I saw a sign on the wall that said "no dogs in the buffet area". Guess it was OK to tie your dog to the chair leg outside the buffet area while you get a fourth helping.

Minusy: First room had dirty towels in the floor, bed not made and trash cans full. Second room, AC unit very loud and falling out of the wall. Carpet repairs consisted of duct tape. One working elevator and the cleaning staff had it full most of the mornings. Pillows smelled bad and bed comforter stained - yes, make your own bed. Booked this room as we traveled into Norfolk, it was the only place that had vacancies. Now I know why.

10,0 Znakomity

Plusy: The staff was very friendly and the location was great! Not too far from any needs that you may have.

Minusy: As another guest had mentioned, there were a lot of bird droppings in the courtyard area.

9,0 Znakomity

Plusy: The location was close to everything that was needed.

Minusy: Due to COVID-19, I wasn’t able to enjoy the pool or the breakfast that is normally offered.

7,0 Dobry

Plusy: The staff and environment is always friendly respectful and clean and if you ever have a issue there solve it or move you to other room or anything like that . Plus the grounds and location is always well kept and always looks Really nice and welcoming

Minusy: Just that the swimming pool wasn't open but we understood with the covid19 virus that they weren't allowed to have it open so besides that the stay was great like usual

9,0 Znakomity

Plusy: Big room

Minusy: Comfort app price was $20 more per night more than book.com. Never heard back from comfort people about price or getting credit for my stats at quality inn suites.

3,4 Przeciętny

Plusy: The shuttle drivers to and from the airport were very friendly and accommodating.

Minusy: The room was dirty and stained, very outdated interior. The couch had built in stains on a couch that looked like it was out of the 1980s. The lamps were broken, I saw two bugs during my 12-hour stay, and the view from the room was of a bunch of trash outside that the hotel had put there (old washing machines and chairs, etc).

6,2 Dobry

Plusy: Location, price, good, free, full hot breakfast

Minusy: Crowds and chaos. Lines/waits for elevators, overall poor flow of traffic both in and outside hotel

Minusy: It was extremely hot, the thermostat was broken, there werenâ€™t any plastic cup options in the room.

6,0 Dobry

Plusy: The staff was good and very helpful

Minusy: The only part I didnâ€™t like to be honest was that when my daughter went to pull out the sofa bed there was a sock in between the bed thatâ€™s wasnâ€™t clean!!!

4,0 OK

Plusy: Housekeeping and the breakfast Personnel for perfect excellent with their job!!

Minusy: I was very displeased with my room I paid overpaid for the room $--- whichjs $---. for 3 days. I also looked on the internet before I left that Friday and I saw rooms for less.a leaking window with the ceiling falling in by at the window.VeryUnsatisfied

10,0 Znakomity

Plusy: Great

Minusy: nothing

3,0 Przeciętny

Plusy: The room itself was clean and large. It’s around a lot of stores and things to do.

Minusy: The staff was by far the most disgusting, unintelligent, and uneducated people I’ve ever met. They stole money from my card and when I confronted the lady who was stealing my money, she would not allow me to talk to another staff member and when I told them that I would like to speak to somebody without her around, she kicked me out the very next morning without allowing me to talk to anybody about my problem. She stole money from my card it was all around Rude and disgusting when it came to her people skills

Plusy: It was clean, the staff was very friendly, and the room was very nice especially for the price. Breakfast was good lots of choices and clean. The man running breakfast was on top of making sure everything was fresh and clean. The view was amazing.

Minusy: I had no complaints

6,0 Dobry

Plusy: Beach area

Minusy: Too expensive. No breakfast.

10,0 Znakomity

Plusy: Neatness of room

Minusy: Everything was perfect

9,0 Znakomity

Plusy: The view and staff were great!

10,0 Znakomity

Plusy: Location. Price. Staff. The things that make a difference to me were spot on. Charming and convenient location. Friendly and comfortable

8,0 Znakomity

Plusy: The cleaning people were friendly and accommodating.

Minusy: The location but that was my fault. The room had a pet odor. I'm not big on hotels that allow pets in the rooms. I think there should be a definite separation of pet friendly rooms and rooms for non pet owners. Why make rooms smoke free when the pet odor is worse than the smell of smoking. And I am a non smoker.

10,0 Znakomity

Plusy: Very clean and friendly staff.

Minusy: No

8,0 Znakomity

Plusy: We love the view from this room. The Chesapeake Bay is beautiful. The staff is also very friendly.

Minusy: For some reason there were people running around in the middle of the night our last night there making a lot of noise. Not sure if we should have called the desk or not? Not really their fault if we did not let them know.

10,0 Znakomity

Plusy: What a GREAT location. The bed was very comfortable and the room clean. The staff was amazing. We are already planning our next stay at this location.

Minusy: In the mornings the people who clean the rooms were exceptionally loud. I'm sure they know these walls are paper thin and they were yelling up and down the hallway. The AC was in and out on working. Other than that I very much enjoyed my stay.

1,0 Słaby

Plusy: It was close to the outlets and food and where I needed to be for that weekend.

Minusy: The walls are paper thine and there were kids staying in the room next to me that stood up till 6am yelling slamming the door and did not allow me to sleep. Also the breakfast was poor. Food looked dry and unsafe to eat.

3,0 Przeciętny

Plusy: I did not like the hotel at all was not happy

Minusy: I did not like the hotel at all

10,0 Znakomity

Plusy:

Minusy:

4,0 OK

Minusy: I had a roach in my room but it was only one so I’m not complaining but you guys should consider putting microwaves in the rooms.

9,0 Znakomity

Plusy: Breakfast

8,0 Znakomity

Plusy: breakfast was great. room service was good. love the pool area also will recommend this hotel to friends when visiting virginia beach..

Minusy: there was nothing I disliked.

4,0 OK

Plusy: staff at their minimum when it comes to customer service. hotel shuttle is advertised, however when I arrived at 9pm they said shuttle was no longer available. Had an early flight the next morning, and again the shuttle wasn't available... Never again

Minusy: customer service. transportation.

1,0 Słaby

Plusy: The front desk associate was very nice

Minusy: Yes the shower had hair all over it from the people that stay there before me the room had a bad smell in it.

Plusy: The staff is very attentive and compassionate to there best ability.

Minusy: Lack of ability to compensate for a unfortunate situation due to a disability and Covid 19.

1,0 Słaby

Plusy: The managers

Minusy: The floors were dirty. You can tell it hadn't been mopped. My feet and socks for filthy from the floors. The night clerk was rude.

1,0 Słaby

Plusy: The employees were beyond rude. We waited for 45+ min even though we were first one there to be checked in while they talked and got there paperwork together. Finally tried to check me in and could only find one room. They couldn't understand that I rented two rooms. After several times of telling them that I had two rooma, my husband came in to inform me that while he waited he witnesses several drug deals and must have been a prostitute convention or they or also running a brothel. RUN!!!! DON'T GET A ROOM!!

1,0 Słaby

Plusy: Nothing

Minusy: Everything super dirty and loud

3,0 Przeciętny

Minusy: There was what looked like a blood stain on my shower curtain. The tub and tub walls all had old black dirt residue n the cracks. My children's feet where black within a hr of taking their shoes off!

1,0 Słaby

Plusy: Nothing lots of drugs

Minusy: The rooms were disgusting there were mold and filth and nothing but drugs everywhere

1,0 Słaby

Plusy: Nothing!!

Minusy: This was just a bad experience! There was no,hot water, roaches every where, no clean towels, hair all over the shower, we had no,trash can in our room and it was mold all over the fridge in our room.

5,0 OK

Plusy: You got a little more for what you paid.

Minusy: First room selected was already opened and the bathroom was locked. Better security needed due to the location and squatters.

4,0 OK

Plusy: Nothing

Minusy: The cleaning crew did not take the trash the whole time I was there and they did not take the dirty towels, the floor was dirty as well

Minusy: entrance was confusing /not well signed. the parking was a hike and they charge $10 tho hundreds of spaces. room signage (back of door) said checkout was 12 noon so I continued work but housekeeping knocked twice saying checkout was 11.

9,6 Znakomity

Plusy: Love the room and the location

5,0 OK

Minusy: The amount i paid for this hotel i expected it to be really nice. It was rated one of the best hotels downtown. I was on the 9th floor and right next to the elevator. I could hear it going up and down all day. The bathroom was really small and nothing really stood out to me. I will not be staying here again.

6,0 Dobry

Plusy: The bed was extremely comfortable.

7,5 Dobry

Plusy: Availability of parking and the room had a nice view. The hotel is a little further away from downtown but it can be walked to and from pretty easily.

Minusy: Several guests on the same floor were clearly smoking in their rooms, the smell was very strong in the hallways but fortunately not in the room.

10,0 Znakomity

Plusy: The location

9,0 Znakomity

Plusy: Employees were friendly and professional. Check-in and check-out was quick. Lots of towels in bathroom. Christmas decorations in lobby were beautiful!

Minusy: Paying for parking. Sketchy areas around hotel. Bathroom floor needed a little cleaning. Would have liked more room choice (we could only get one with 2 doubles). Hall had slight weed smell when we checked out. A basic free breakfast would be nice.

3,0 Przeciętny

Plusy: The bed was very comfortable.

Minusy: You could here every person in the hallway even if they were talking in a normal voice, there was also loud music coming from multiple rooms. Also, the location is right next to Section 8 housing.

2,0 Przeciętny

Plusy: Was not clean.

7,5 Dobry

Plusy: The cleanliness

Minusy: There is nothing I would have changed

8,0 Znakomity

Plusy: The room has plenty of towels. The front desk called the room to ensure I was settled in. The restaurant had happy hour and the staff was friendly.

Minusy: The room smelled slightly like paint. I think the floor was recently painted.

Minusy: This was the worst hotel I have seen. The rooms were slightly dirty with debris and unclean sheets loud guests low life people keeping noise playing loud rap music and fighting someone pulled the fire alarm for a prank very unsafe horrible I would never recommend or stay there again

7,0 Dobry

Plusy: Bed was comfortable and shower was hot. Located very close to the airport.

Minusy: Outdated hotel. It wasn't dirty but at the same time didn't give you a clean feeling. Overpriced for the facilities I would expect this to be a $60 a night hotel not $100

8,0 Znakomity

Plusy: Easily booked at the last minute. Free shuttle to and from airport.

Minusy: Overall cleanliness should have been better. There was no phonebook, hotel information book,etc to locate taxis, restaurants or hotel front desk information.

9,0 Znakomity

Plusy: The TV channel selection was great!!

Minusy: Breakfast ended too early - 9 AM. Missed it!!

5,0 OK

Minusy: Toliet seat broke

8,3 Znakomity

Plusy: Czysto, wygodnie i miło

Minusy: Ruchliwa ulica, śniadania

5,0 OK

Plusy: Staff were quite pleaseant

Minusy: There was a broken easy chair in the room that was pretty grungy (worn, greasy head stain, etc.). I told the staff and they said they would replace it

6,0 Dobry

Minusy: The hotel was not clean, especially with all that is going on in the world today. The evening duty clerk was not professional at all.the sheets had brown smudge on them and the bathroom only had a half role of tissue. The attendant in the morning was rude

7,0 Dobry

Plusy: Location

Minusy: Pillows suck

1,0 Słaby

Plusy: Nothing good

6,0 Dobry

Plusy: It was a great location and a great shopping areas

1,0 Słaby

Plusy: Nothing.

Minusy: 1. The staff was a little rude. 2. The location is in the HOOD. 3. The room was not cleaned and the towels had holes. Then they charged me for a towel I didn’t take. I’ve never taken anything from a hotel.

Plusy: Everything, especially the staff. The most friendly and helpful we have encountered in our hotel stays.

Minusy: Nothing keep up the good work!!!

3,0 Przeciętny

Minusy: I came back to my unit one afternoon and found a man in my room. He claimed he was a maintenance man and was responding to a maintenance call. I had made no call for maintenance, and had computers and other personal gear in my room and did not appreciate some one going into the room.

10,0 Znakomity

Plusy: It was very clean. I liked everything about it.

Minusy: There was nothing I didn’t like.

10,0 Znakomity

Minusy: When checking out at 4:45 am, the female was not nice at all and gave us incorrect directions to Norfolk Airport. But, the hotel was awesome.

1,0 Słaby

Plusy: Availability

Minusy: False advertisement. Claimed to have shuttle to airport but when I arrived the y said they didn't have transportation.

8,0 Znakomity

Plusy: Convenient location, nice overall room, friendly reception.

Minusy: Negligent housekeeping: found hair from previous occupants around the shower and housekeeping service did not come at all the next day. Terrible breakfast: 1 bottled water, 1 apple, 1 muesli bar. COVID or not, you can do better...

5,0 OK

Plusy: Distance from my office

Minusy: lock system does not work, have to change multiple rooms and even many rooms lock did not work, took me 1hours t0 get into the hotel room

4,0 OK

Plusy: Rooms were clean and updated

Minusy: Someone walked into my room. They must have assigned my room to another person. Was very scary. Was originally assigned a room (313) that wreaked of cigarettes.

10,0 Znakomity

Plusy: The room was extremely spacious, clean, and comfortable. The staff was extremely helpful and friendly. The breakfast was great. And I had an awesome stay overall.

Plusy: The room was BEAUTIFUL. Great view of the river and the ships. Even prettier at night with the lights. The TVs were very good quality. I slept like a rock on the bed. Extremely comfortable. The room might have been the cleanest room I’ve ever stayed in.

Minusy: The only thing I didn’t like was the tiny mini fridge and that the room didn’t have a microwave

9,0 Znakomity

Plusy: Clean and comfortable. Nice place to stay.

Minusy: Cost of the parking ($21) but cheaper than say DC or Northern VA.

10,0 Znakomity

Plusy: The hotel was absolutely beautiful! Every staff member that I encountered was professional and helpful. The views of the Elizabeth River are amazing!

Minusy: The water pressure in room 2025 was almost non existent.

10,0 Znakomity

Plusy: Very nice property, excellent location and great amenities

10,0 Znakomity

Plusy: The bed and pillows gave my body the best rest it’s had in a while. The shower head is from the gods!

Minusy: I would have liked complimentary coffee to be available maybe in the lobby. There is never enough in the room and I prefer sweetener options.

10,0 Znakomity

Plusy: Very hospitable staff and luxurious rooms and common areas

Minusy: Nothing. I had a wonderful experience

10,0 Znakomity

Plusy: The check in young lady was awesome thanks you very much for the marvelous view

8,5 Znakomity

Plusy: Convenient location with near proximity to the airport, restaurants and waterfront.

Minusy: Nothing of note.

10,0 Znakomity

Plusy: This is a luxury hotel and its worth every penny. The hotel is clean, comfortable and beautiful.

Minusy: I dislike bathtubs and unfortunately my room had a bathtub.

7,0 Dobry

Plusy: The view was beautiful, breakfast was amazing, bed was comfortable.

Minusy: We would have preferred being on a floor where no pets were allowed.

10,0 Znakomity

Plusy: Cleanliness, check in was fast and efficient

Minusy: Loved it from beginning to end

7,0 Dobry

Plusy: The room was really nice

Minusy: Kitchen did not have a oven or utensils for eating, needed to know that ahead of time. The chair outside the 7th elevator need to be replaced ASAP, worn out. Hot breakfast was not included in the stay, just a bag breakfast to go. The management could had offer something or place item in the refrigerator in the room to cook. All the taxes added on the bill and I was overcharged too.

10,0 Znakomity

Plusy: Location was assume

Minusy: Overall 10+

5,0 OK

Minusy: Paying for parking especially during pandemic

9,0 Znakomity

Plusy: This is one of my favorite hotels in the area. It's very centrally located being in the heart of downtown Norfolk. The staff is always friendly and accommodating. The rooms are clean and plenty of space. Beds are comfortable

Minusy: The breakfast is the downfall. There is certainly a variety of food although the setup is very inconvienent I think and the breakfast attendants aren't the friendliest.

9,0 Znakomity

Plusy: Location, friendly staff, nice room

Minusy: The room was freezing and we couldn't get the heat to work. We had to turn off the unit and the staff kept turning it on remotely. Others complained of the same issue.

7,0 Dobry

Plusy: Walking distance to everything we were doing that trip.

Minusy: It was a bit dirty. Black stuff coming out of the air vent and stains on the couch cusions.

10,0 Znakomity

Plusy: Excellent

9,0 Znakomity

Plusy: Staff. At check inn were absolutely precious

Minusy: Nothing

9,0 Znakomity

Plusy: It was quiet and the bed was amazing. Haven't slept that well in years. The room was clean and had plenty of space for anything someone would want to do during their stay.

Minusy: It was only odd because of the social distancing. You would think it was empty. I saw a total of 5 people. I am sure this is different when the world is not in crisis.

Minusy: It was dirty. My room was not cleaned. They left dirty towels. The TV did not work do to internet.

1,0 Słaby

Plusy: the location only

Minusy: the fact that i had a special set up involved and they blew it terribly. i did this through the GM and they still got it wrong. ontop of that the room issues was the finger prints all on the door. the sheet was too small for the bed it was hair in the tubJUST A MESS AND DEF NOT MARRIOTT STANDARD. i wish i would have stayed at the courtyard

4,0 OK

Plusy: Location

Minusy: Terrible smell and dirty. Poor breakfast

10,0 Znakomity

Plusy: Convenience, room

Minusy: No everything was great

7,0 Dobry

Plusy: The breakfast was great! The location was perfect! We enjoyed stay but it was not good cause toilet ran all night.

Minusy: Bathroom

10,0 Znakomity

Plusy: Location to event I was attending

Minusy: The coffee in the room was gross.

10,0 Znakomity

Plusy: Clean, comfortable hotel with a super friendly and helpful staff. Best free breakfast we've had at any hotel. Location is convenient to many things in Norfolk.

Minusy: Free parking for guests would be great.

8,0 Znakomity

Plusy: My stay at SpringHill Suites Norfolk Old Dominion University was fine. The room was great, staff was very professional and courteous. I stayed at SpringHills because it was close to my son's apartment in Ghent Virginia.

Minusy: There were extra charges to my bill from the hotel that I did not like or use in order to be charged.

8,0 Znakomity

Plusy: Staff were very nice and polite.

Minusy: The purpose of my visit was to be in Norfolk early to get a good night's sleep and to give me time to prep for a job interview the next day. When I entered the room, I noticed there was a dirty towel left in the bathroom from a previous guest. When I took a shower the water never got warm so I ended up taking any icy cold dip instead. The TV didn't seem to work at first and I had to keep turning the TV on and off to get the screen to turn on.

9,6 Znakomity

Plusy: The staff is fantastic!! Breakfast is wonderful. Our room was comfortable, clean and contemporary. We really enjoyed our stay!

Minusy: We found used soap and shampoo bottles in our shower. Definitely not a deal breaker, but made us question whether the shower was cleaned after the prior guests checked out. Otherwise perfect accommodations!

Plusy: Everything, especially the staff. The most friendly and helpful we have encountered in our hotel stays.

Minusy: Nothing keep up the good work!!!

3,0 Przeciętny

Minusy: I came back to my unit one afternoon and found a man in my room. He claimed he was a maintenance man and was responding to a maintenance call. I had made no call for maintenance, and had computers and other personal gear in my room and did not appreciate some one going into the room.

10,0 Znakomity

Plusy: It was very clean. I liked everything about it.

Minusy: There was nothing I didn’t like.

10,0 Znakomity

Minusy: When checking out at 4:45 am, the female was not nice at all and gave us incorrect directions to Norfolk Airport. But, the hotel was awesome.

1,0 Słaby

Plusy: Availability

Minusy: False advertisement. Claimed to have shuttle to airport but when I arrived the y said they didn't have transportation.

8,0 Znakomity

Plusy: Convenient location, nice overall room, friendly reception.

Minusy: Negligent housekeeping: found hair from previous occupants around the shower and housekeeping service did not come at all the next day. Terrible breakfast: 1 bottled water, 1 apple, 1 muesli bar. COVID or not, you can do better...

5,0 OK

Plusy: Distance from my office

Minusy: lock system does not work, have to change multiple rooms and even many rooms lock did not work, took me 1hours t0 get into the hotel room

4,0 OK

Plusy: Rooms were clean and updated

Minusy: Someone walked into my room. They must have assigned my room to another person. Was very scary. Was originally assigned a room (313) that wreaked of cigarettes.

10,0 Znakomity

Plusy: The room was extremely spacious, clean, and comfortable. The staff was extremely helpful and friendly. The breakfast was great. And I had an awesome stay overall.