Broken?!!? it's been rough-sasquatch loved by some giant gorilla! Did you get shipping insurance or advance rma service when you ordered?

i got shipping insuranse, but this isnt shipping damage, this looks like it was maybe straight from the manufacuer? not sure, but i guess i will have to give Direct Canada a call or email and see what we can do, GOD Damit i dont wanna wait for anouther week for it to get here, might go buy on locally and get a refund if i can