HCA as a company is an over all caring and wonderful company to work with. I worked at several HCA hospitals and would gladly go back to one. The workplace culture at each facility was somewhat different at each one but overall is one of caring and wanting to do the right thing for the patient and the staff.

The company is political. They hire and promote who they want if you kiss their butts. Employees are sooo underpaid and to cover up for this they try to throw in benefits and talk down about other companies but yet every January and/or early February the O's(CEO, COO, managers and directors) receive huge lavish bonuses anywhere from $5000-$20,000+ every year. Meanwhile they work you like slaves because all they care about are numbers and not quality! Production is set too high. This company have been paying out a lousy $300 bonus for the last 20 years and there are no cost of living increases. You have upper managenent receiving bonuses more than what some of employees make in a year. Ridiculous!! There are no company Christmas parties, no paid holidays as they make you use your PTO for Holidays. Slave house. Raises are pathetic-they give $0.15 -$0.30 raises, 401k sucks! You have to stay there a year now just to get your 401k match-this is how they stream you along. Employees have been there for 5 and 6 + years and still haven't had a dollar raise.

Pros

Flex time

Cons

Under pay employees, no real bonuses, raises are a joke, slave house mentality, poor management

I enjoyed this job, however I was no happy with my boss, that did not understand the concept of finding trends and the time it may take to build a spreadsheet. Production had to be met with no exception time , even if you were on hold on the phone for long periods of time, which made it very stressful

My day at HCA consisted of being on the computer talking to customers and assisting them with there bill due lack of income, making payment arrangements and checking the status of claims with different insurance companies. I also had to make sure demographic information and authorization number were in place for complete processing.I had 2 different computers to long in.

I came on with Parallon/HCA as a TOG (The Outsource Group) employee. My employment with Parallon was a great experience. I learned a lot about the billing process; and built a great relationship with my team and management, and the customers/patients. Yes the position can be a bit difficult; but the management team is extremely supportive, and 100% behind you. They assist in the process of building strong teams by providing you the tools and update standards you need to stay up with the latest state related bi-laws related to collections and the medical field.

I do not want to leave a review. It has been over 10 years since I worked for at this place and really cannot remember too much. I missed some of the people I worked with and that's it. The pay was not great and learning was minimal.

My day would exist with calling insurance company's and forwarding the claims from the hospital. Once the insurance group receives the claim, a call would be made to check the process the claim. If any errors was made to the claim, I would review the claim, correct all errors and reprocess the claim.

Great company to work for and room for advancement. Systems were easy to understand. Provided detailed and thorough training on all systems and laws governing the work. Great work schedule and opportunities for overtime. Excellent pay and benefits.

Small office of 15 people, a lot of favoritism in this office and not enough compliments to the people who do work hard. Also, the manager has assigned certain people to be her eyes and ears to report back to her on a daily basis. I feel everyone is a grown up and do not need to be watched. It is very uncomfortable to work under these conditions, You don't know who to trust. You work under a lot of stress and this creates a lot of unhappy employees.

Pros

Free lunches

Cons

Being watched at all times, No recognition for your hard work, favortism

This company is a very high stressful production environment to work in company with very poor management. They do not pay employees for federal holiday time off unless you have PTO time for coverage. The turnover rate is very high.

Good atmosphere. Bonus structure is fair. I've learned leadership skills. My co-workers in HCA are terrific to work with. The company doesn't offer room for growth with their current employees. It would be nice if they offered overtime and gave raises.

A typical day at work was contacting insurance companies for payment on medical claims. Productivity and quality of work was the bases of the work. I learned medical terms and advanced customer service. Management had an open door policy, if you had a question, management was willing to answer immediately. Co-workers were great to work with. The was nothing hard about the job, however, productivity became stressful at times because numbers had to be met. The most enjoyable part of the job was learning new procedures.