How often should you service your watch?

Your watch's water resistance features are engraved on the case back next to the fish marking. However, we do not recommend completely submerging your watch in water to avoid damaging the strap.

This water resistance marking indicates the depth to which the movement is protected from dust, moisture, and any damage that may occur if it is submerged in water. Seals are used to make watches water resistant. To ensure continuous water resistance, we recommend replacing the seals every two years from the date of first use. It is also advisable to check the water resistance of your watch case every year if it has been exposed to seawater or pool water for long periods. Never adjust the crown while submerged in water because it may leak into the case. It is best to remove your watch before taking a shower or bath and before entering a sauna or steam room because heat, soap and steam can prematurely age the water resistant seals.

Condensation under the crystal indicates that water has got into the watch and it must be checked as soon as possible.

Watches equipped with a mechanical movement need to be manually wound to tighten up the mainspring that operates the movement. This is done by turning the crown clockwise until it stops turning, which means the movement is fully wound (approximately 25 full winds of the crown).

The watch has a power reserve of 48 hours. It must be manually wound when the power reserve runs out. To maintain the accuracy of your watch, we recommend winding the movement every day (approximately 12 full winds of the crown).

The strap

Do not submerge your watch in water to avoid damaging the strap.

Use only a clean and dry soft cloth to clean your strap. Do not use chemicals like soap, alcohol or solvents. Avoid contact with water.

Servicing

Watches are one of those rare objects that operate continuously. To preserve its reliability and extend its lifespan, your watch should be regularly serviced by our certified workshops equipped with all the necessary tools and parts. Only CHANEL watchmakers are officially qualified to repair and maintain your watch.