Contact Us

At Medical City Plano, we want you to be very satisfied. We look forward to hearing your feedback. Feel free to drop us a line and thanks for visiting our website!

You may direct billing questions to (866) 656-8776 between the hours of 8:00am - 5:30pm, Monday - Friday, fax us at (800) 561-1743 or email us at CustomerService@Parallon.com

Please include a valid email address and your phone number if you are requesting a reply. Some email addresses are not available for electronic responses due to corporate security. If you do not receive a timely response, please contact us by phone at (972) 596-6800.

For detailed emails, it is suggested that you compose your email in another application (such as Word or Outlook) and then cut / paste into the Comments / Questions section below.

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Please Note: General Internet communication is inherently not secure. For this reason, we highly recommend that data considered confidential or private in nature not be submitted on this form. (e.g., Social Security Numbers, Diagnosis Information, Credit Card Numbers, etc.)