If you’re having problems previewing music, one of the points below may help you locate the reason and maybe a solution. We have also found that though you may not be able to preview music here, you may be able to hear it when you build and preview your E-Card.

Possible explanations for the sounds of silence:

Does your computer have the capability to play music -- Do you have a sound card and speakers?

Is the volume turned up on your speakers?

Does your web browser have a plug-in capable of playing MP3 and MIDI files? »MP3 info»MIDI info

Are you using a web browser other than Microsoft Internet Explorer or Netscape? While we try to support other browsers, some browsers don't seem to support some standard web functions.

Are you using an advertisement pop-up blocker? Our music preview function works with a pop-up window. Your pop-up blocker may be blocking the music.

Is your computer’s memory too full? Some computers have trouble playing MIDI files if their memory cache is full. Try emptying your cache and re-viewing the card »learn more.