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Best Buy

Information about this business
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Best Buy is located at the address 32300 John R Rd in Madison Heights, Michigan 48071. They can be contacted via phone at (248) 583-7310 for pricing, hours and directions. Best Buy specializes in Audio, Alarm Systems, Facilities Management.

Best Buy has an annual sales volume of 100M+. .For more information contact Melanie Cornell, Manager

Best Buy is an company specialising in electronics retail. The company is loyal to its customers and the representatives can always help customers with their electronic devices problems. AT Best Buy customers can find the latest devices and the latest developments in the electronics industry, all at great prices.

We make technology work for you with a full selection of HDTVs, computers, cameras, gaming consoles, appliances, cell phones, tablets, Geek SquadB. services and more. Visit your Madison Heights Best Buy now!

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YellowBot member reviews
(1)

Terrible Geek Squad Service

I brought my customize computer in for a diagnostic last Friday, paid in advance $73.56 (mind you), and less than a day later (Sat. morning) they call for me to pick up my computer. Went to pick it up and the neophyte tech said that they don't know what the problem is other than it is bad mother board. The tech did not offer any thing else and told me to sign to have my computer release. I signed, wanted to take my needed computer to have another shop fix the problem. Since I am unemployed and need the computer to look for a job. I called EVGA, got the mother board replacement, several days later re-installed the computer and the same problem presence. Call BEST BUY's Geek Squad but they want to charge another fee for diagnostic, WTF! I took my computer to PC-Tech in Kenosha the same day my re-placement motherboard came from EVGA. I insisted PC-Tech to give me answer by tonight so I can ask BEST BUY for my refund. YES, PC-TECH delivery and they said it was a bad power supply. No way can BEST BUY diagnose anytime if they did not switch the power supply. Call BEST BUY, got the run around when I mention refund because the Geek Squad did not do anything. I politely told that I was unemployed, yes I was calm then. Talk to the tech Vance and waited 10 minutes to get the manager. Then another tech Chris, pose as the manager, explained everything all over again. Then he said no refund! I asked him if he was the manager, he said NO! What am I talking to you for, get the manager. Then after waiting again, not the manager but a supervise Tech came, and said he looked at my file and everything was done for you and NO REFUND. You guys could not and did not do anything. If there is no power to the computer and you don't know that it was the power supply causing the problem how can you run all the test that you said you did? NO REFUND! For those who shop at BEST BUY, me being one, this is mess up! To said the least! I learned my lesson not to goto Gaint Retail Service but local retail service who want to win your service. NO I DID NOT GET MY REFUND! Look at others' complaint at other best buy.

Editorial reviews from the web
(2)

In Short
The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless network to dealing with more dire issues… Read More

Bought a Mac book pro 15 inch retina display which turned out to be having a software issue. Went to get it exchanged which they did after a lot of questions being asked as if they thought I was lying. The exchanges piece too has an issue which occurred during the Mac book set up itself. When it comes to buying apple products, buy from the OFFICIAL APPLE STORE. A very bad experience and will...

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

The electronics at Best Buy are mostly for the entertainment, communications and office activities. The competitive prices at Best Buy are what has kept the company in business for so long. Some of the products available at Best Buy include video games, movies, cell phone, home theatre systems, computers, tablets, small household appliances. Best Buy offers after sale services and care, being...