It is important that you contact us immediately if you fall behind in support, if anything on your case or in your personal life changes, or if you receive a letter or notice from FRO. In this way, we can enforce your support order effectively. Learn More

You must tell us about any changes to your income source within 10 days to avoid file errors and possible enforcement action. If you lose your job, you still must make your support payments. You may wish to contact a lawyer to find out what your options are. Learn More

If you believe that your obligation to pay support has ended, you should contact us immediately. In some cases, we can stop enforcing the support you pay or enforce a lower amount of support without a court order. Learn More

Your personal identification number (PIN) is designed to protect your personal information. Please contact us at 416-326-1817 or Toll free at 1-800-267-4330 right away if you have any concerns about your PIN.

What happens if I …

If you fall behind on payments, you should contact us as soon as possible at 416-326-1817 or Toll free at 1-800-267-4330 to work out a voluntary payment plan. Otherwise, we may take enforcement action to recover the money owed. Learn More

FRO has enforcement agreements with every Canadian province and territory, every state in the United States of America, and approximately 30 other countries. If one party lives in one of these areas, you can usually get, change or enforce a support order. Learn More

You still owe support. Tell the bankruptcy trustee that you owe support arrears. The Director of the Family Responsibility Office will be a creditor with a claim against your estate. We will still enforce the ongoing support that accumulates after you declare bankruptcy. Learn about enforcement actions

If you miss a court date, you could be arrested. Contact a lawyer for advice. You may be able to sign a promise to appear in court at a later date, and the court may cancel any warrant for your arrest. If a warrant says that you must go to jail until you pay a certain amount, then you must pay it or wait until you are released from custody. Here's how to find a lawyer