Holding meetings over the Web isn't only about trimming the travel budget anymore. Beyond savings, Web conferencing allows companies to share information more quickly and lets them tap high-value employees' brainpower, no matter where they are. Here's how

Lead Story: The Smartest Guys in the (Virtual) Room:
Learn how one company is using the technology to turn its customer support operations from a cost center to a potential revenue stream; others point to reduced training and travel expenses.