377 software bug?

>Help!!
>>We have been having problems, I think, with our 377 software. We have had a
>problem , twicw now, where the run time had been set to 3.5 h but strangely
>stopped at 1.5 h the first time, exactly 1 h the second time and each sample
>was analysed like the run had finished. The log file revealed nothing. It
>said that the time was set for 3.5 h, run finished 1 h later and scans
>processed. The next morning we collected the rest of the information, but
>now have our gels on two pieces.
>>We have reloaded the collection software and the firmware, but one of these
>peculiar runs happened after that.
>>Has anyone else had such a problem?
>Lynnette Lim
>>Mutation Research Centre
>7th Floor, Daly Wing
>St. Vincent's Hospital
>Victoria Parade
>Fitzroy, 3065
>AUSTRALIA
>>Ph: +61 3 9288 2980
>Fax: +61 3 9288 2989
>WWW URL: http://ariel.ucs.unimelb.edu.au:80/~cotton/mrc_homepage.htm
We often see this when pre-running a gel, but never in a run (at least not
that we've noticed).
At the moment we start a pre-run and look at the status window the run time
left somehow doesn't allways start at 59:59. It already happened about 10
times and it never happens during the pre-run; but only at the moment you
start it. Because it only happens (in our case) when pre-running we never
bothered. If your problem is caused by the same bug then check the status
at the start of your run; if the time left is out of range just abort the
run and start it again. Of course this doesn't fix the bug but I hope it's
a good way to circumvent it.
Succes
Alfons Bardoel