50% less

processing time

50% more

staff efficiency

Improved

patient care

Business Challenge

Kaohsiung Veterans General Hospital (VGHKS) earns high praise for the quality of care it provides. To keep pace with rapid growth, the hospital’s IT group has transformed the batch environment that keeps patient and administrative data up to date. Workload automation best practices make it possible to efficiently manage thousands of jobs each day involving huge amounts of data connected by complex relationships.

BMC Solution

BMC Control-M Workload Automation integrates and automates batch processes linking the mainframe that houses most of the hospital’s data with applications running on open systems. The IT staff uses a single screen to schedule and manage all processes.

Real-time status monitoring, tracking, and logging of each process helps the IT team resolve problems before they affect system performance.

“With Control-M, we can now automatically manage and monitor batch process scheduling across different platforms of our IT infrastructure, which has greatly increased the quality of the medical services we provide to residents of Kaohsiung and Pingdong areas.”