It appears you have javascript switched off.
Freelancer.com requires javascript turned on in order to function correctly.
You can find quick and easy instructions on how to turn on Javascript here : http://enable-javascript.com

In July of 2011, I decided to make my services and talents available to individuals in need who could not find or afford support or services elsewhere. What followed was an outpouring from individuals and small business who needed assistance with design of personal webpages, eCommerce websites, and technical assistance with existing websites. Because of this I continue to offer my services!

Experience

Vendor Relations

Genco Inc
Jan 2009
- Nov 2010
(1 year)

While working for Genco I support 26 computer component manufacturers. All of which are covered under Non-Disclosure Agreements. For every component returned by a customer I was in charge of cradle to grave operations. This mean over seeing the employees as well as their station hardware and software use to receive and process each component. Processing of Return Material Authorizations and Purchase Orders for In Warranty/Out of Warranty components. Creating, implementation, and training on Macro which

Level 3 Helpdesk Supervisor

telePerformance USA
Jun 2000
- Dec 2008
(8 years)

I started as a Level I in June of 2000. Which meant I provided basic support for internet connectivity, email, newsgroups, and FTP for a variety of internet service providers. By December of 2008 I was a Level III Helpdesk Supervisor in charge of Non-Disclosure Agreement company's Network including all servers for internet connection, email, and web hosting. Oversaw operations of all maintenance control offices, operations support centers, and helpdesk in relation to day to day operation and major

Education

Bachelor

Franklin University
2001
- 2004
(3 years)

Bachelor

DeVry
2001
- 2003
(2 years)

Certifications

Top Team
(2008)

As a supervisor I was repeatedly awarded Top Team and Top Supervisor awards. I was in charge of dynamic teams consisting of 40 agents or more. Teams were rated on accuracy, customer service, knowledge, and attendance.