RETURNS POLICY

This return policy applies ONLY on purchases made online. For purchases made at our Greene Avenue Store, please call or visit us.

We will accept returns of unworn, re-sellable, regular price merchandise for exchange or refund, when received by us within fifteen (15) days of the original shipping date to you. All Returns must be pre-authorized. Authorization is available by e-mail or by telephone.

Merchandise with manufacturing defects will be replaced or refunded at our option. Freight and duty (and applicable brokerage) must be paid, and the merchandise in the original packaging materials. No freight, duty charges and brokerage fee are refundable.

Returns originating from USA must be sent via United States Postal Service - USPS (NOT UPS), with a note outside the box 'GOODS RETURNING TO SENDER IN CANADA, DUTY ALREADY PAID' in order to avoid extra fees.

ONLINE INVENTORY POLICY

How accurate is your online inventory?
Tonyshoes.com maintains and updates its online inventory daily. Since the same inventory is also shared with our physical store in Montreal, the online stock is not always 100% accurate. The automatic email confirmation of your order is only an initial sales confirmation. Although we stock a significant inventory, occasionally your size may not be available.
Your order will ONLY be fully confirmed and processed upon actual stock verification by our staff. Your credit card will NOT be charged when your ordered products are no longer available upon verification. You will be notified via phone or email regarding your order status.

Related Products

UGG ADIRONDACK II BOOT if for all your winter needs. This best-seller boot is updated to perform in even harsher conditions, with a range of high-tech benefits and a new fit created specifically for movement. The waterproof Adirondack III features...

Created with the bold fashionista in mind, the Katty is part of Pajar Canada's HERITAGE COLLECTION. This mid-calf, suede boot is ideal for the woman who doesn't let winter get the best of her style. Featuring our famous shearling lining,...

KARSTON LOSTY is a very comfortable and very practical dress shoes that is made in France, with the leather that comes from Spain and Italy where the tanning quality is at its finest. The Karston brand is defined by a...

DRAPERS WOMEN'S ELLEN is a luxury classic sheepskin slippers that is made in England. These Glastonbury made slippers use the finest quality sheepskin lining. The uppers in these shearling slippers by Draper are silky suede from Scotland as are the...

OLANG MAGDA WITH PIVOTING GRIP is back with a new sole, with built-in pivoting grip. BREATHTEX waterproof membrane Comfort zone up to -30 Designed to increase grip on snow and ice European fabrication with sizes raging from 36 - 42...

PAJAR EVITA is part of PAJAR HERITAGE COLLECTION that is made of high quality leather and suede and has a generous and genuine soft shearling lining for winter warmth and comfort. This boot is rated to stand temperature up to...

SOREL EXPLORER JOAN BOOT combines the warmth of a winter boot with the fit of a sneaker. Crafted with a combination of supple waterproof leather-and-suede and featuring a faux fur collar, this stylish boot can take you from city to...

Blundstone 1478 The Winter in Rustic Black. A winterized Blundstone boot for total comfort in the coldest months. 100% wool fleece footbed, Thinsulate™ lining, 100% waterproof—even the elastics! Our Rustic Black is a softer look but still takes a beating...

Slip into next-level comfort engineered just for you. This popular slide features cozy shearling and a Q Form 2™ midsole for gentle alignment and superior comfort. FEATURES• Suede upper• Faux shearling lining for cozy warmth and comfort • FIT.TRI blended...