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Pa. Turnpike, PennDOT seek traveler feedback

Updated:
07/15/2013 07:30:54 AM EDT

Harrisburg - PennDOT and the Pennsylvania Turnpike Commission are seeking the public's input on traveler information through a brief online survey, accessible at http://www.511PA.com and http://www.paturnpike.com.

The anonymous survey includes questions on the types of traffic information travelers find valuable, how they access and utilize that information, and how traffic information affects their driving habits. It also asks for feedback on PennDOT's 511PA traveler information service and the PTC's Turnpike Roadway Information Program.

"Technology and the ways that our customers use it are constantly evolving. We want to see what people use and expect from information that they absorb while traveling in Pennsylvania," PennDOT Secretary Barry J. Schoch said. "I encourage our customers to take this survey so we can see which of our tools are valuable to them and whether we can improve the services we offer."

PennDOT's 511PA service provides traffic-delay warnings, weather forecasts, average traffic speeds on urban interstates, and access to more than 679 traffic cameras. TRIP provides real-time traffic conditions, weather alerts, and travel information online, on the road, and on your phone or mobile device for the 552 miles of turnpike roadway.

"We are pleased to be working with PennDOT on this survey, the results of which will be used to enhance statewide traveler information systems that provide our customers with accurate and timely information on conditions that may impact their travel on Pennsylvania highways," Pennsylvania Turnpike Chief Executive Officer Mark Compton said.

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PennDOT and the PTC urge motorists to avoid calling 511PA or TRIP while driving. Motorists should safely pull off the road before calling the system, or check online for travel delays before starting a trip.