Contact us

We strive to provide customer support around the clock. You can reach us several ways:

By mail:

Lapis Lazuli World UK- Andean LLC

13 Freeland Park Suitet 6082

Wareham Road

Poole, Dorset BH16 6FH

For phone orders:

In the UK, you can call us at20 3290 2940. We can accept the following payment methods over the phone: Visa, MasterCard, American Express, Discover Card, JCB, Diners Card and personal checks, from an America, Canadian or Mexican bank.

Outside the UK, you can call us at 011-888-385-0954.

For fax orders:

Use our shopping cart, select "fax order" as payment method, print your order form, and fax it to 011-866-734-0974.

For order status - tracking inquiries:

We will send you an email the moment your order is shipped, with your tracking number.

If you did not receive our email, you can use our web site tracking feature: Just click on the order tracking link, found at the header of each page in our store. You will need your order number and delivery zip code to see the tracking information. If you still have questions, please contact us at order-status@lapislazuliworld.co.uk. We will reply in 24 hours!