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Business Communication Systems for the Modern Workplace

The way we interact with colleagues and customers is constantly changing. Modern communications solutions have transformed the way we work, making it possible for us to connect with each other in multiple ways. Today's workforce demands more than just voice solutions and instead, requires a complete communications solution that lets them interact with ease, in ways that they prefer.

Unified communications and collaboration solutions make it easy to call, chat, screen share and video conference from a single solution that is integrated with your business phone system. By delivering a total solution, it eliminates multiple screens and enables users to increase productivity, streamline workflows and collaborate with ease.

Customers Love Us Don't Just Take Our Word for It...

“The Mitel system offers us a unified solution that is extremely easy to use and manage, as well as being agile, responsive and flexible. The powerful end-user features have empowered our employees, while we benefit from cost savings and a reduced total cost of ownership.”

David RobsonHead of IT, The Harley Medical Group

The Mitel Unified Communications Difference

Mitel makes interactions simple by providing you with a single source for all of your business communications needs. Our Mitel Connect unified communications solutions and IP phone systems are available in three different deployment models – onsite UC, cloud UC and hybrid UC – and deliver a consistent user experience, allowing you to evolve your communications solution as your business demands change.

With open APIs and native integrations, you can deliver a seamless solution that provides a holistic view of operations and eliminates the duplication of work. In addition, with flexible phone options - desk phone, softphone, mobile and web clients - you can offer your users a variety of choices to ensure that they have the solution right for their needs.

Unified Communications Toolkit

Unified communications solutions go beyond voice by providing you with tools to collaborate and interact with others quickly and easily:

Instant messaging: Save time and keep projects moving with instant messaging, allowing you to ask a simple question without disrupting conversations and eliminating the need for meetings and emails.

Video and audio conferencing: Stay connected with remote employees and improve collaboration with video and audio conferencing. With unified communications, video and audio calls are embedded, so workers can transition easily from audio to chat to video.

Screen sharing: With screen sharing integrated into your communications solution, the presenter can show everyone their desktop or document with a single click, making conversations more productive.

Mobility: Dialling into a conference call can be frustrating for on-the-go workers. A unified communications solution with mobility makes it simple. Employees can call in from their smartphone or tablet and easily join meetings with a single click.

Simple to Use, Simple to Manage

Unified communications eliminate the complexity of managing multiple solutions and applications. Not only does it simplify the user experience, it also eliminates the need for IT to purchase, administer and secure multiple applications. Moreover, with minimal configuration and maximum flexibility, unified communications relieve IT departments (and their budgets) of the cumbersome and redundant tasks that typically occur when juggling multiple vendors. By choosing a single unified communications solution, you can increase user adoption, reduce training and maximise productivity for users and administrators alike.

Need more help choosing the right Unified Communications deployment?

As you consider which unified communications deployment model is right for you – cloud, onsite or a hybrid of the two – there are a few key areas to evaluate to help you find the best UC solution for your business. Download this analyst report for a free comprehensive guide.