126 Customer Ratings

31 Customer Reviews

Shereen, the woman who helped me with everything was the best part about renting a storage unit at your place.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Herschell

Duluth, GA

May 26, 2015

Natalie, the manager, makes that location work !

Staff

5.0

Cleanliness

3.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jeannette

Albany, GA

April 27, 2015

Thank you so very much Valarie, she was outstanding......

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Chris

North Granby, CT

April 27, 2015

Natalie is a real asset to your company.
I started with one unit and quickly moved up to three after meeting her. We do work all over the east coast and will always look for uncle bob's.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Anonymous

Norcross, GA

March 30, 2015

The only real problem we had was when the customer service departments wrote us a new reservation (thus changing the original terms) when we called to get the number for the location we were going to.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ed

Norcross, GA

March 21, 2015

I've only rented storage space one other time...this was much better and smoother.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Theresa

Norcross, GA

February 20, 2015

great customer service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sandra

Norcross, GA

January 7, 2015

I love the customer service!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Stan

Atlanta, GA

October 27, 2014

The woman that worked with me was wonderful. Be very proud of having her as an employee! I went to 4 other storage units and She was the biggest difference.
I don't have her name on me but I can get it from a card she gave me I have on file.

Staff

5.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Shirlene

Spring Hill, FL

September 16, 2014

Ms. Heather, is the sweetest and most helpful there is. I was very happy with her helping me.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Susan

Duluth, GA

August 28, 2014

I usually don't engage the office staff other than my original visit to apply for my storage locker. The day I did, they were quite accommodating. I have been with Uncle Bob's over a year now and have been completely satisfied with my service! Thank you so very much!

Staff

4.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Joyce

Norcross, GA

August 27, 2014

The staff at the Langford Location is exceptional.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.9 out of 5 stars

By Alan

Norcross, GA

July 16, 2014

There a few lights not working at the Norcross facility including the one next to my unit #216.

Staff

4.0

Cleanliness

3.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.6 out of 5 stars

By Ivan

Oakwood, GA

June 29, 2014

Staff and management are doing a good job

Staff

5.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Miguel

Carolina, PR

June 27, 2014

Excellent service and great rates.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Andrew

Montrose, CA

June 23, 2014

facility manager was helpful in explaining and providing a solution for my short term need.

Staff

4.5

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Charles

Duluth, GA

May 28, 2014

It was very smooth and quick, but not so quick as to feel rushed.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Anna

Atlanta, GA

May 27, 2014

I have visited many storage spaces recently shopping for the best price. Heather who helped me was the first person I met that seemed to actually care about what I was looking for but still be professional. It seemed the other places either had associates who were reciting memorized sales processes (which made me feel like a robot) or attendants who were unprofessional. Heather was natural and professional and genuine!

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

4.7 out of 5 stars

By Renee

Doraville, GA

April 7, 2014

I have a love/hate relationship with your website, but other than that no problems.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gary

Loganville, GA

April 1, 2014

Very nice and pleasant to work with. Very knowledgeable and offered to call with back with solutions. Thank you so much.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Eric

Norcross, GA

March 18, 2014

It was very enlightening to see an associate extend that much customer service. I was impressed.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Anonymous

Duluth, GA

February 25, 2014

I can only answer this suvey the way I did since Heather has been there. She is a 100% better than last manager.

Staff

4.2

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Yolanda

Las Vegas, NV

February 25, 2014

Heather is the best!!! Her customer service in impeccable!!! She's a great leader and deserves a raise!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Anonymous

Norcross, GA

February 25, 2014

Been renting for at least 15 yrs & are very satisfied with the company

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Gregory

Atlanta, GA

February 24, 2014

Keep restroom open

Staff

4.3

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Alecia

Norcross, GA

February 24, 2014

Mark was very professional and very nice to do business with.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Valencia

Atlanta, GA

November 30, 2013

Great friendly service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Atlanta, GA

November 7, 2013

keep up the great work

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By De

Atlanta, GA

October 6, 2013

excellent!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

Gainesville, GA

September 2, 2013

The storage associate was very proffessional and great to work with!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Paul

Tucker, GA

August 11, 2013

Since day one Mark - manager of the Norcross site has always been very nice and helpful. I appreciate his courteousness and professionalism.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Norcross

Norcross residents know when it's time to put away the canoes, kayaks, and other summer gear. When the air gets a bit chilly, try self storage as a space-saving solution. Simply stop by your unit when it's time to take your personal watercraft out to the lake again. Uncle Bob's offers a fenced and lighted facility, complete with surveillance cameras. You'll find us on Langford Road NW, between Buford Highway and Medlock Bridge Road. We're conveniently located just a short drive west of the Gwinnett Place Mall.

Serving the Communities of:

Duluth, Sandy Springs, and Lilburn
30092, 30093, 30096

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!