I made a mistake! How can I change or cancel my order?

In order to ship your items as quickly as possible, we start working on your order immediately after it has been confirmed in our system. Due to the quick and streamlined nature of this process, we are rarely able to make changes to an order after it has been placed. However, we will certainly do our best! Please call our customer experience team at (413) 367-6439 from 9 a.m. to 6 p.m EST, Monday through Friday.