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A San Francisco sightseeing company is apologizing after a tour guide was caught on video as she went off on a racist rant about Chinatown during a bus tour through the neighborhood. Christie Smith reports. (Published Thursday, Oct. 23, 2014)

A San Francisco sightseeing company is apologizing after a tour guide was caught on video as she went off on a racist rant about Chinatown during a bus tour through the neighborhood.

“[Expletive] your pre-schools … making all that noise at 6 a.m. … [Expletive] your salons ... [expletive] your seafood markets, with your little turtles and frogs inside — OK? Here in America, we don’t eat turtles and frogs,” the guide says on her last day at work, as perplexed tourists on the bus look on.

Christian Watts, CEO of City Sightseeing San Francisco, apologized Thursday for the behavior of the company's now-former employee.

"Comments made by this former employee on her last day of employment are absolutely not a representation of how much we love and support Chinatown, and every other community in San Francisco," Watts said in a statement, adding that the company was adding additional training to ensure "each tour is up to our rigorous standard."

San Francisco Supervisor David Chiu called for an apology as soon as he saw the video. He said he was saddened and disheartened that comments like that would be made in 2014.

“The Chinatown community has experienced, over the years, enormous racism. In the 19th century, in the 1800s, there were anti-Chinese exclusion laws and history of racism,” said Chiu, whose district includes Chinatown. “But I certainly had hoped and thought in recent decades and years that we moved well beyond that. This dredges up a lot of intense perspectives from many residents in San Francisco.”