Inside Sales RepresentativeAvalara

THIS JOB HAS EXPIRED

Job Description:
Job Summary:
The Inside Sales Representative will work cooperatively with other inside sales, outside sales or Avalara team members to nurture and qualify leads resulting in new customer relationships or growing existing customer relationships. Inside sales reps must be have excellent communication skills, and have a desire to exceed monthly call goals, lead qualification goals or quotas. This is an entry level position ? Avalara will train on all product knowledge.

Job Duties:

Execute out-bound call campaigns to prospective or existing customers, educating them on new product and service offerings
Follow-up on in-bound calls or email inquiries from customers interested in learning more about product and service offerings
Find, nurture and qualify leads
Communicate accurate, complete verbal information to prospective and existing clients regarding Avalara, our programs, and our services
Drive participation in webinars, certification events, or conferences
Track customer-related phone conversations and emails in CRM system, including documenting sales opportunities according to defined sales processes
Meet or exceed targeted call volumes and monthly sales quotas
Effectively use technology including CRM, webinar, Microsoft office and telephone technologies to perform job functions
Be logged in to the chat queue and available for live chat discussions during the scheduled periods
Actively collaborate as a team member to carry out the tasks of the department and the organization as a whole
Escalate issues as appropriate to the Inside Sales manager
Demonstrates a customer service focus
Build a working knowledge of products and services to be sold
Practice solution selling techniques
Experience and Skills:
Two or Four-year degree or related experience, Bachelors degree preferred
Superior telephone skills
Strong customer relationship skills
Ability to demonstrate excellent communication skills through effective writing, speaking and listening
Knowledge of Microsoft office applications
Knowledge of CRM or related technologies
Pro-active problem solving capabilities
Collaborative and positive team player
Motivated self starter with ability to work independently
Strong organizational skills and attention to detail
Interest and willingness to learn about Avalara programs and services
2 years in sales, inside sales, or customer account manager role is a plus

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

Additional Information:
Job Level: Entry Level (less than 2 years)
Number of Openings:
Years of Experience: Up to 2 Years
Level of Education: BA/BS
Starting Date : ASAP