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Workforce Optimization as a ServiceVirtual Observer is available as a cloud-based, SaaS offering, available for a an affordable subscription rate which falls in line with our "lowest cost of ownership" philosophies.

Browse:

Workforce Optimization as a ServiceVirtual Observer is available as a cloud-based, SaaS offering, available for a an affordable subscription rate which falls in line with our "lowest cost of ownership" philosophies.

Tag Archives: wfo project management

* Ensure that a primary contact from each functional group is actively involved from the beginning. Stakeholders and the application owner should be clearly defined. Typically, a representative from the telephony/business partner is involved in the project plan.

* Track responsibilities for milestones and tasks. We deliver project timeline spreadsheets which are updated and delivered to stakeholders on regular intervals. Past due tasks are managed through completion.