...esp. as this (and similar moves) grossly undermine their patrons confidence in the products they might have bought earlier.

Resulting in substantially less sales = a vicious cycle really as it is bound to repeated again and again, in danger to spiral pretty quickly beyond any control. It is much easier to spill the milk that to make everything whole again !!

oh my god! you are right! how can the people in sony marketing not see this? why don't they read the comments here? someone has to tell them! please!

And they did here did they not? And I think the Sony marketing people all had a good laugh!