Both room and lunch time are from 11:30 am to 2:00 pm (1:30 pm is last order time.)

Q.About barrier free

Building is not made to barrier free. There are steps and stairs.

Q.About rent of wheel chairs and beds

We have 1 wheel chair and 3 beds available for rent.

Q.Are there any items for cerebration?

We can arrange cake, flower, happy jacket and floor cushion, etc. so please consult with us.

Q.Is there Karaoke lounge

We have public lounge with Karaoke set.（8:00 pm～）

Q.Are there any amusement facilities?

We have ping pong table (need reservation).

Q.Are there coin laundries?

No. Can have it at 15 minutes away from hotel by car.

About the use of guest rooms

Q.Are there no smoking rooms?

No, but we can arrange ozone machine and deodorizer upon request.

Q.Can I bring in drinks?

Basically, no drinks are accepted to bring in. Certain fee is charged for brought in drinks. We ask to take all drinks back when you leave.

Q.Are there bathrooms in the room?

Toilet with shower is equipped, no bath tubs.

About hot spring

Q.Can I use bath only?

We accept day-use of bath taking (11:00 am to 4:00 pm).

Q.Can I use private bath by day-use?

We accept it from 11:00 am to 3:15 pm hours. Reservation is taken at reception desk only. No phone reservation is taken.

Q.Can I take baths 24 hours?

Public bath and open-air bath are both operated until midnight.

Q.Can pregnant persons use baths?

Yes, they can.

About meals

Q.Can I have dinner in the room?

Yes, we arrange dinner in your room so you can relax and enjoy it.
Based on the number of guests and kinds of menu we may arrange dinner in separate room.

Q.Are there restaurants in the hotel?

No. Please have dinner outside for those guests taking bed and breakfast plan and stay only plan.

Q.Do you take care of food allergies?

We do our best to answer the specific requests and please consult with us in details.

Q.Does dinner menu come in one time?

Because our dinner is Kaiseki course, meals come one by one, not in one time.

Q.Please let me know dinner time.

Dinner time is 6:00 pm, 6:30 pm, 7:00 pm and 7:30 pm.

Q.Are there other meals besides course menu.

We can arrange single meals and kids meals in the hotel. We have menu catalog in the room and at reception desk.

Q.Can I have breakfast in the room?

Breakfast is arranged as buffet at 3rd floor.

Q.Please advise breakfast time.

It starts 7:30 am until 9:30 am.

About access to hotel

Q.Are there shuttle bus services when coming by trains？

We have the service between the hotel and the Kintetsu Yunoyama Onsen Station, the terminal station from Yokkaichi Station,. Please call us for the arrangement from Yokkaichi station when you change train to Yunoyama Line. It takes about 8 minutes by bus between the Yunoyama Onsen station and hotel.

Q.Are there parking spaces?

Yes. We can accommodate large cars as well. Can have buses and please call us in advance.

Q.Does it snow during winter time?

Yes, it does. We accommodate temporary parking space at mountain foot so please park there and we will shuttle service. Please ask the service on the day of visit.