"rude staff in burley ward, miss comunication and..."

care for first part of labour and during labour was good,exellent midwife care however after the birth care rapidly went down hill. moved to burley ward where there was no communication or help. ward very hot and midwifes were taking the micky out of patents. I was left with a catheter full to brim for 2 days and a tube in my hand for a drip which wasn't needed after the first day. I just feel that there is a real lack of care and communication and feel my first couple of days as a mother were taken from me as I was upset and stressed.

Responses

Thank you for taking the time to feedback to us. We are sorry to hear of your poor experiences on Burley ward and are disappointed to read this. Your comments have been forwarded to the Matron who will share these with the ward staff. If you would like to discuss this further please contact the Patient Support Service on 02381206325.