Time limits for group bookings

Bookings made between 12 weeks and up to (and including) 8 weeks before departure

Not required

8 weeks before departure

2 weeks before departure*

Bookings made between 8 weeks and up to (and including) 2 weeks before departure*

Not required

Due at time of booking

2 weeks before departure*

Bookings made within 2 weeks before departure and day of travel*

Not required

Due at time of booking

Due at time of booking

*If your itinerary includes other airlines, we'll need passenger details at least 30 days before departure.

How to complete and pay for your booking

A 20% non-refundable deposit two weeks after you’ve made your booking will secure your flights.

You just need to complete payment for your group eight weeks before departure.

You can pay by credit card, debit card or bank transfer.

Making changes to your booking

You can change your travel dates or upgrade to the next travel class (if available), for an extra charge.

You can change names in your group, free of charge, before tickets have been issued. When tickets have been issued, you can stll change names for a fee of £30 each. However exceptions apply by country, so please contact us for more information.

How to contact us

Have you completed your booking?

Once you've completed your booking we will need names and Advance Passenger Information (API) for all group members at least two weeks before departure. The details we require will depend on the country you are travelling to or from.