Dialog TV offers 2 payment options for customers to receive their service. "Per Day Packages" allows the customer to pay a daily rental fee ranging from Rs.3 to Rs.12 for a limited number of channels. Alternatively the Postpaid payment method has 5 package options with a monthly rental fee of between Rs.699 to Rs.1949 for higher number of channels.

Dialog Television brings you the latest digital revolution, Dialog Television HD DTH service. With great picture quality, incredibly vivid colors, sharper images and stunning surround sound, this new service will give you a breathtaking entertainment experience.[6]

Dialog TV customers who upgrade to High Definition pack will enjoy the Personal Video Recording (PVR) feature from Dialog Television which enables you to record, pause, rewind and fast forward Live TV as and when you please from the widest selection of international and local channels. Customers will have to simply plug in a USB drive to their decoder & start recording.[7]

Dialog Television, announced the launch of its pay-per-view home theater innovation aimed at providing Sri Lankan movie and theatre producers with a platform on May 11, 2016. Branded as the 7th Circuit, this channel carry pre-cinema movie premiers based on a pay–per–view model.[8][9]

Dialog TV's third transponder was launched in late April 2007. The third transponder is now available on Dialog TV for all subscribers, and all except one of the new channels are launched. The STAR package was launched on August 3, 2007. STAR Cricket was added on August 7, 2007.

A software upgrade was tested on 8 June, although it only updated to the June 1, 2006 software, which is included on all decoders sold from January 2007. The 2007 July update was made available on July 18, 2007. This update changed all logos and names on the software to "Dialog TV" from the previous "CBNsat". The software was automatically installed to decoders at 3.00 pm on July 18, 2007, and at 6.00 pm and 9.00 pm on the same day for those who missed the previous updates. If all automatic updates were missed, it is possible to update the software using the IRD Upgrade menu option on the decoder.

On June 6, 2006, the Sri Lanka Police's Criminal Investigation Department raided the CBNsat broadcast premises and ordered to shut down the service. CBNsat was accused of not possessing the correct DTH broadcasting license and broadcasting the NTT channel (of the LTTE) on their service. CBNsat was also blamed for broadcasting possibly illegal adult content on Fashion TV.

The Media Ministry took over the case when the CID dropped their charges in late 2006. It was not possible to show evidence of CBNsat broadcasting the NTT channel as it blocked Free To Air channels from the customer decoders and NTT was a Free To Air channel.

The Media Ministry could not prove any of the allegations and was finally forced to provide the necessary license to CBNsat. Meanwhile, CBNsat was financially crippled and was acquired by Dialog Telekom in December 2006. The service was finally relaunched in February 2007.

As a result of the closure, a few subscribers gathered together to form CBNsat Subscribers Unite. The subscribers worked hard to bring CBNsat out of trouble during the closure, and ultimately caused the government to give up their vested interests.