Crest Cadillac Collision Center

Address

2121 Rosa L Parks Blvd.Nashville ,TN37228

(615) 242-4242

About Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Brenda said there was a scratch and a dent on the door of her vehicle from hail. They said they would buff it and they didn't. Her vehicle was ready 4 or 5 days later than promised and she does not know why, but she assumed it was because of the work load due to the hail. She was not kept adequately informed during the repair process and she does not know why. She would not recommend this business to others because of the reasons already stated. It seemed like when she talked to other people that they got better service elsewhere and they did not have to pay taxes, but she had to pay $33 in taxes for her rental vehicle.

Category:
Collision

Service Date:
06/30/2011

Review Created:
07/23/2011

Carl T. at Crest Cadillac Collision Center responded on 07/28/2011

Brenda we apologize that your insurance company did not agree that hail scratched your car and that your rental car coverage does not fully cover the price of rental cars. Your vehicle was delayed due the incredible work load that the hail storms generated, this is not the normal type of service that we provide. Please know that we are as upset over these issues as you.

Address

2121 Rosa L Parks Blvd.Nashville ,TN37228

(615) 242-4242

About Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!