LaundrybyShelliSegal.com will accept returns of unwashed, unworn, undamaged or defective merchandise. We will issue a refund for all unused and undamaged products returned within 14 days of purchase. A Refund request must be accompanied by the original receipt and any applicable refund will be made in the form of the original payment.

All products must be returned in its original packaging (when possible) and with all accessories to ensure a full credit.

SPECIAL TAGS

All dresses and outerwear will be delivered with a plastic tag attached. Merchandise cannot be returned once this plastic tag is removed. Please read the instructions attached to the tag carefully before removing the tag.