Access Denied

We believe in delivering the perfect client experience and place the highest priority on protecting your confidential information. For security purposes, we have temporarily suspended online access to your account.

To access your account, please:

Visit a BB&T branch or ATM

Log in to the U by BB&T® mobile app

Send a text to MYBBT (69228) (if you have a mobile number registered with BB&T)

Call our online banking support at 888-228-6654 and provide us the reference code below

Reference Code: (18.4d111cb8.1519281479.87c3c37)

Thank you for your patience, and please accept our apologies for any inconvenience this may have caused.