Sim unlocks for the HTC One On AT&TSupport

Some information to those of you that may seek a sim unlock for your HTC One.
This is how I got one after a several week ordeal.
I hope this helps someone.
Keep in mind that AT&T is playing hardball with the HTC one... it's messy.

I can verify that AT&T DOES unlock the HTC one.
My request to unlock has been approved and I am just waiting for the code now.

There are conditions to this... such as you did not buy the exclusive model, it was paid for in full, etc.
People that paid in full fall into a sort of black hole.
Their system does not deal with this situation and manual intervention is required.

Beware the reps telling you nonsense such as:
- The device is exclusive (not totally true and they WILL argue with you!)
- It was not active for 90 days
- AT&T does not unlock devices
- The phone is owned by AT&T so they do not unlock them (LOL)

Fact is, these people do not know about recent changes to policy and this policy is still changing from what I have been told.

I have a contact at AT&T that is dealing with this and I will ask her for guidance as to
what people should do if they encounter this issue.
I just wanted people to know that it can happen if you get the right person.

Remember, the AT&T reps think that BOTH HTC one variants (32 and 64gb models) are "exclusive" and will refuse to help you.
Their superiors will refuse to help you.
A lot of their social media people will refuse to help you.
I just happened across the right person, and got lucky.

The point is.... don't give up and be persistent.
Present the facts and be ready to prove you bought it outright by showing a receipt if you bought it at a dealer.
This is very important!
You need to be able to back everything you say up so make sure you have links, receipts, correspondence, etc.
Point them at their own blog, etc.

I will also not give the contact info that I have... that would not be right, sorry folks.
I will update this when she lets me know what I can tell people.

Hope this helps some of you get an unlock if you bought it from AT&T at full price!

This is true. I know it's okay in other countries to do this.
Here in the states the powers that be are eroding what is considered to be owned by individuals.
Your phone... Well it's not really yours here.
That debate will go on for a long time to come.
I already did my part a d wrote my congressman.. because that's all I can do.

Sadly the truth! But I dare anyone to take what I paid for and tell me what I can't do with it to my face lol. But it is a weird law huh? You pay full price for a phone and yet, you're carrier still owns it. No matter how much money you shell out, they technically will always own it. lol

I'm thinking about buying an unlocked HTC One and putting it on Straight Talk. I know nothing about smartphones (Only had the 1 I currently use), and I've always been with Verizon. That plus I'm very un-tech savvy, means I know basically nothing about all this unlocked, AT&T/T-Mobile sim, etc. stuff that I've read when I searched online about getting the HTC One on Straight Talk.

Now that you know I have no knowledge whatsoever, I'd like to know what is the process, and what do I need to do to get the HTC One on Straight Talk? What is the difference between the ATT&T and T-Mobile sim? Which is better and which should I go with. I know these may seem like dumb questions, but as I stated I have no knowledge (We all have to start from somewhere), and as this will be a pretty big purchase to buy the phone outright, I don't want to have any mess ups.

I look forward to reading your responses and chatting to learn more about this topic. Thank you in advanced for your patience in helping me with this.

I tried the AT&T sim unlock web page, but it reported that my phone was currently not eligible to be unlocked. I purchased my phone outright and I have been a customer for many, many years. I have had the phone since it came out. Any ideas? I will be travelling to Australia in November and wanted the phone unlocked so I can use a local SIM while there.

Ok my mother gave me her htc one for AT&T I have Sprint I got a unlock code for it but when I turn it on the lock screen says network locked or course, but under that SIM network unlock pin were do I get that. 8 number digit

We just purchased an HTC One (M7) unlocked off of E-bay. Wife went to a local AT&T store and signed up for one of the month to month plans. Guy installed a sim card and registered the phone. She can call out but can not access the rest of the mobile data plan ie: internet, text msg. email account unless she has is connected to a WiFi network. Any suggestions about what to do? Thanks.

Thanks EarlyMon. I fiddled around with the phone just after I posted. I checked for updates. I was able to update the Android version and around 656mb of software. It took about 45 minutes. Phone shut down then rebooted. I turned off WiFi. Checked for internet connection, etc. All data modes are now functioning. Whew! I was hating the thought of having to mess with the device all day.