Downloading tracks from rhapsody

I have a gpx mw3837 . i have a subscription to rhapsody free to go subscription when i try and load the library using mtp mode i get an error message from rhapsody saying that the track is locked and I need to go to handset and unlock the track, when I use the USB mode it says that I need to purchase the tracks the audio player is not compatible . What can I do

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Account StatusYou need to connect to Rhapsody once
every 30 days to continue playing your subscription tracks. When you
reconnect, the 30 day license is renewed. The indicator will change
from full circle to a quarter cycle as the days pass, and you will be
warned when your tracks are about to expire.

Rate This Song1. In playback mode, press the Submenu button.
2. Select Rate This Song.
3. Press |<< or >>| to change the rating (Negative to 5 Stars)
4. Select Negative to ban this track from playing again.

Purchase
1. In playback mode, press the Submenu button.
2. Select Purchase This Song.
3. When you connect the player to Rhapsody To Go, the track will be
added to your Purchase Bin. You can decide if you would like to
purchase it at your leisure.

Add To Library
1. In playback mode, press the Submenu button.
2. Select Add Track to Library
3. A confirmation message, "Song has been added to your Library". Your song will now be a part of your device Library.

Artist Info
To display the artist information, press the center button 2 times when the song is playing back.

Here's the deal with WMA files - once your subscription expires (or really, the license on the WMA file expires) - you will have to renew your music service subscription or the song will no longer play on your device.
Use Mp3 format songs - they'll never give you this problem.

Here is what is going on. All iTunes songs are in AAC format. The Insignia Pilot cannot read thos files, and the Rhapsody music service cannot read them either. You will need to redownload all of the songs that you want in Rhapsody itself. If you do not want to pay the monthly fees, then I would not download any songs from Rhapsody - they will cease to work after your Rhapsody subscription expires.

You have a couple of options. You could buy an AAC to Mp3 Converter software - this is not free, as far as I know - you also want to be careful, because some sites that advertise these products are scam artists - they don't let you try the product before buying.

Another option is to get Limewire or Morpheus - the free versions of thse services run extremely slow and give you a lot of ads, but they allow you to download Mp3 format songs for free without monthly fees.