What is my IMEI?

The IMEI is the 15 digit serial number of your phone. It can be found by dialing *#06# into your phone application, just like dialing a phone number.
Enter this IMEI into the form, but make sure to drop any dots, dashes, spaces, or slashes from the IMEI.Also, some manufacturers append two digits to the end of the IMEI, so if your IMEI is 17 digits long, drop the last two.

How long does it take?

Each service is a little different, so check. Unlock codes can be found in under 24 hours, but most unlocks are done in under 6 hours, Monday-Friday 9AM-9PM EST. BlackBerry (not BlackBerry10), HTC, Motorola, LG, and a few others can be done in under 10 minutes. If you are ordering overnight or on the weekend, you might run into some delays.