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Newbie

I am seeing repeated elements and the order is all incorrect. This keeps happening and I cannot seem to correct it. I am not dupicating any elements.

How can I stop this.... ???

I am also have some issues with some images moving of the screen by themselves. I have repeatedly set the camera angle and to no avail...

M

Mike Metcalf

On Fri, 6 Jun, 2014 at 6:54 AM

Hi,1) try rebooting2) try using clicking "save as a NEW copy and close " with a new file name and then rendering

3) What version of videoscribe are you using? (If you are on a PC check the videoscribe version number that shows in Control Panel to see the CORRECT version number.) If you are using a version newer than 1.3.26 that explains your problem and you should revert to 1.3.26 (check "instant answers" section for uninstall and reinstall procedures)

4) you can save a copy of your scribe file online and mention the file name if you want customer support to look at it.