In order to bring excellent prices to you, the bags are not stuffed with paper inside from the factories as it increases costs by a huge margin

Some bags may take 1-2 days of use before coming in their normal shape

CUSTOMER SERVICE

We are proud to be one of the few brands in Pakistan that take pride in providing excellent customer service to all our customers

If there is any issue, miscommunication, or confusion, do not hesitate to get in touch via phone call, email, or a message at our Facebook/Instagram profiles. We will make sure your issue is resolved within 24-48 working hours

ORDER CANCELLATIONS

Please know the order cannot be cancelled once it has been processed and has left our warehouse.

If you want to make any changes to your order or want to cancel it, kindly email, message or call us as soon as possible within working hours. Order modifications depend on the order status at the time of communication

RETURNS

Returns are accepted within 7 working days of order delivery (14 working days of order placement)

No refunds accepted, only replacements

Replacement can be with any item from the website, customer bears the return charges