Stirling

Specsavers Stirling awarded for excellence

A Stirling opticians has been awarded a prestigious company award for excellence in laboratory practice and product quality.

Specsavers in Stirling beat hundreds of other Specsavers stores to the title at the company’s Awards for Excellence, held in December at Birmingham ICC (International Convention Centre).

Recognising achievementThe store was recognised for the award following its achievements in company assessments and customer satisfaction surveys.

Susanne Akil, store director at Specsavers in Stirling says: ‘With nearly 700 stores across the UK, it is a great honour for Stirling to be presented with the Award for Excellence for Laboratory Practice and Product Quality in 2014.

‘Our staff are dedicated to providing the very best of service - from the greeting customers get when they enter the store, to their overall satisfaction with the products we provide.

Dedication to customers‘Receiving the award has reaffirmed our dedication to our customers and celebrates the efforts of every member of staff in the store.’

The Stirling store submitted an award entry highlighting the exemplary work being undertaken daily by its entire team – from customer service staff to optometrists. It has also invested heavily in staff development.

Susanne continues: ‘We are thrilled that our lab technicians have been recognised for their high calibre of work, but also that the store has been recognised for excellence.

‘The Stirling team work closely together to ensure that efficiency is maximised and customers receive the best quality service and product, and the award reaffirms this dedication.

‘We are immensely proud of our store and all the staff who have worked hard to gain this award.’