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Refund Policy

Description

Tipsy Trivia is proud to bring Disney Princess Trivia to the Canadian Brewhouse Ellerslie! We're taking a look at just the movies from the OFFICIAL Disney Princess Lineup (film list below!).

How it works: After buying your tickets, we'll register your team of 1-6 people for the night. We'll ask 50 questions on 5 different topics, with questions ranging from 'What is the name of Rapunzal's chamelion friend?' to 'Who says the following quote: "No matter how the wind howls, the mountain cannot bow to it."?' We're passing out hundreds of dollars in Disney Prizes and Gift Cards to the top teams, and as door prizes throughout the afternoon.

Tickets: Tickets are $10.99/Person + Eventbrite fees and taxes in advance, or $15 at the door if they are available.

If you have any questions, please take a look at our FAQ or feel free to shoot us a message.

Tipsy Trivia Event FAQ

Q: How do we register teams?A: about a week before the trivia night, we will send out an email with a form to fill out. This means that if you’ve purchased tickets separately you can still reserve a table together. Team names, team sizes, and arrival times can all be selected at this time. You may also take this time to make a special request. We will send out a list of the team names the night before trivia so you can know if you got your first or second name choice.

Q: We want to change our team name, how do we do it?A: You can resubmit the form you originally submitted and add a note saying ‘new team name’ 48hours prior to the event. Or change your team name at the event.

Q: Do we need tickets to attend the event, even if we’re not playing? A: Yes. All people present must have tickets, even if they aren’t planning on answering questions. This is for several reasons including the buildings capacity, and for fairness of competition.

Q: Our team has 6 people and another friend wants to come, can we be a team of 7?A: No. We have the number of people at a maximum of 6 for a few reasons. 1) To ensure ease of seating arrangements in different venues. 2) Larger teams tend to get louder when trying to share answers, putting them at a disadvantage. 3) Trying to keep things as close to equal as possible. Teams of 7,8,9 would likely fair better than teams of 2.

Q: I didn’t get tickets but my friends and I want to come, what can we do?A: Feel free to contact us if you didn’t get tickets in time. If we are able to secure more seating we will contact you. We also recommend following our local facebook page for your city, some of the more popular topics will happen 2-3 times a year (with new questions, themes and prizes) so fans can get a second chance at joining in.

Q: I’m no longer able to attend, can I get a refund? A: if you make your refund request 48 hours prior to the event time we are more than happy to refund your tickets. If you choose not to attend the event, refunds will not be issued. Many of our events have waitlists of dozens of people hoping to get in, feel free to post on the Facebook event if you have tickets you’re no longer able to use., or let us know directly so we can refund your tickets and reach out to others.

Q: It says ‘No Cell Phones’ during trivia, what if I use mine? A: We won’t physically stop you from using your phones, however if you cannot refrain from using them during the question periods, your team may be disqualified from prizing. That means you can still play the trivia, but you cannot win the prizing. Servers, Managers and hosts are all watching for use of phones during question rounds.

Q: Can minors come to the trivia?A: While Tipsy Trivia doesn’t exclude minors, most venues licenses do. Check with the venue about allowing minors. Standard entry rules and requirements of valid ID apply.

Q: I want to see ___________ Trivia, can you make that happen?A: Absolutely! We are always looking for suggestions for themed trivia nights, we often send our surveys to guests asking for suggestions on what they would like to attend.

Q: Can I resell my ticket. A: No. If you no longer wish to attend the event, please reach out to us for a refund. Once tickets change hands, we can no longer communicate with the ticket holder to properly register their team. If you are advertising tickets for sale, we will no longer refund the tickets you’ve purchased as we cannot guarantee they haven’t been sold off before being refunded.

Q: I don’t have a Credit Card to purchase tickets, what other methods will you accept as payment?A: We may accept E-Transfers for tickets. Please get in touch.

Q: It says the Ticket is $10, but its charging me more. Why?A: EventBrite charges ticket fees in the neighborhood of 15% as well as the standard government taxes.

Q: I think that my answer should have been accepted for a question but it wasn’t. Who do I talk to?A: We research as much as possible to have the most accurate questions and answers. We will try to verify everything is correct before asking questions, but occasionally there will be discrepancies. If we are doing a movie trivia, we will not accept answers from the book and vice versa. Our primary source will be the movie/show and using the shows wikia for backup confirmation. Other sources will generally not be accepted. For movies with extended or director cut versions, we will specify which version that questions will be sourced from.

Q: I was unhappy with the service at the Bar/Pub where trivia was held. A: If there were problems with the quality of food or service, we would like to know as it is part of the overall experience for our events. While we will pass the information along to the venue, you must personally contact the venue if you would like any compensation. If venues are unable to accommodate the volume of our events, we will find venues better suited.

Q: I was unhappy with the host during trivia, who do I talk to?A: If you were unhappy with the host, please bring it to our attention by contacting Katrina@tipsytrivia.ca we take these matters very seriously.