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Municipal Performance Measures Program (MPMP) – 2010

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The Municipal Performance Measurement Program (MPMP), an initiative of the Ministry of Municipal Affairs and Housing (MMAH), was first introduced for the 2000 Reporting Year. This program requires municipalities to collect specific data on the following nine core municipal services areas: local government, fire, police, garbage, water, sewage, transportation, land-use planning, and social services.

Over the years, the number of measures to be reported has increased to sixty-four key efficiency and effectiveness measures (in 2010) from seven measures (reported for the year 2000).

The Minister of Municipal Affairs and Housing designates the MPMP reporting requirements under the authority of Section 299 of the Ontario Municipal Act, 2001. The Minister has designated that “a municipality shall publish the information required by section 1 (Performance Measurement Information) not later than nine months after the last day of the fiscal year to which the information relates.” The City of Brampton publishes its Performance Measurement information by September 30th of each year.

Current Situation:

All Ontario municipalities are required to collect data for up to sixty-four key measures, as applicable to each municipality, for the 2010 Reporting Year. Thirty-seven of these measures apply to the City of Brampton in the following areas:

Introduction of Zum resulted in an additional 51,000 revenue service hours in 2010 and consequently an increase in labour and bus maintenance costs. This cost increase was offset by a 12.6% climb in readership resulting in a small net in crease in this measure.

Operating cost per conventional transit per regular passenger trip.

Conventional Transit Ridership:

28.16

25.37

11.00%

This increase was due to the Transit ridership increase of 12.6% outpacing a steady 1.4% growth in service population.

Number of conventional transit passenger trips per person in the service area in a year.

The increase in this measure is attributable to cost increase resulting from additional maintenance and storm sewer replacement for Paar Lake as well as more catch basin repairs were required in the 2010 maintenance program.

The increase in this measure is primarily attributable to an increase in costs to meet the needs of growth. Increase was driven mainly by costs associated with valleyland renaturalization planting program. The Municipality assumes the full growth related infrastructure cost before the growth related area is fully populated.

Operating costs for parks per person

Recreation Programs:

$20.64

$25.19

-18.06%

The decrease in this measure is a result of change in the delivery of services from a centralized to a decentralized model that has transferred portion of costs from Recreation Programs to Recreation Facilities.

Operating costs for recreation programs per person.

Recreation Facilities:

$102.08

$87.05

17.27%

The increase in this measure is a result of change in the delivery of services from a centralized to a decentralized model that has transferred portion of costs from Recreation Programs to Recreation Facilities.

Operating costs for recreation facilities per person.

Subtotal: Parks, Recreation Programs and Recreation Facilities:

$181.31

$165.61

9.48%

The increase in this measure is primarily due to growth and cost increases resulting from valleyland renaturalization planting program.

This measure increased as a result of an increase in program offerings and participation outpacing the increase in population.

Total participant hours for recreation programs per 1,000 persons

Hectares of Open Space:

3.99

4.00

-0.23%

The slight decrease in this measure is attributable to new parkland in new development areas being outpaced by population growth.

Hectares of open space/ 1,000 persons

Kilometres of Trails:

0.53

0.51

4.13%

Trail development throughout the city has resulted in an increase in this measure.

Total kilometres of trails per 1,000 persons

Recreation Indoor -Facility Space:

259.38

268.54

-3.41%

The marginal decrease from 2009 to 2010 reflects the City's continuing effort in keeping pace with growth.

Square meters of indoor recreation facility space per 1,000 persons

Recreation Outdoor -Facility Space:

15.98

17.76

-10.04%

The decrease in this measure is a result of conversion of a outdoor recreation facility with controlled access (Chinguacousy Park Wading Pool) to a facility with non-controlled access (Chinguacousy Park Splash Pad).

The decrease in this measure is due to the decrease in Library's operating cost as a result of efficiencies in program and service delivery coupled with population growth.

Operating costs for libraries services per person

Library Services Per Use:

$0.89

$0.91

-2.20%

Operating costs for library services per use decreased mainly due to efficiencies in media acquisitions and service delivery as well as growth in annual library uses. Total library use increased from 10.94 million to 11.12 million or 1.65% in 2010 mainly driven by growth in electronic use.

Operating costs for libraries services per use.

Library Uses Per Person:

22.04

21.98

0.29%

Total library use increased by 1.65% in 2010 while population grew 1.39%, reflecting the fact that Brampton Public Library system continues to be one of the many widely-used services in the City.

Library uses per person

Electronic Library Uses:

31.00%

28.30%

9.54%

Electronic visits to the library increased significantly from 2009. Increase is a result of implementation of free wireless internet, greater accessibility of public to laptops and increased usage of e-books/music. Increase is due both to the switch from non-electronic use as well as population growth resulting in new library users.

Electronic Library uses as a percentage of total library uses.

Non-Electronic Library Uses:

69.00%

71.70%

-3.77%

Decrease in this measure is a result of more customers switching to electronic library use. The accessibility of electronic information outside the library building 24/7 has increased. Customers now have greater access to various media formats resulting in decreased non-electronic library use.

Operating costs for governance and corporate management as a percentage of total municipal operating costs

8.50%

8.00%

6.25%

General Government provides corporate administrative support to all service delivery departments. The support services include Information Technology, Financial Management, Human Resources, internal Audit, Purchasing and Materials Management, and Legal. The total operating cost for governance and corporate management increased due to increase in general government staffing and other related operating costs. This increase is in line with the total municipal operating cost increase required to support growth and maintain service level.

The City of Brampton is one of the fastest growing cities in Canada, facing challenges that come with rapid growth as it provides municipal services and infrastructure to meet residents’ and taxpayers’ needs. Despite these challenges and budget restraints under tough worldwide economic conditions, the 2010 results from the Municipal Performance Measurement Program, shown in Appendix A of this report, highlight Brampton’s successes, while also identifying those areas where the City continues to strengthen its efforts.

The report further shows that despite these challenges, service levels were maintained. The areas experiencing cost increases are a reflection of Brampton’s commitment to invest in targeted levels of quality services to meet the continuing service demands of a growing community. City staff is also committed to continuously looking for opportunities to improve the efficiency and cost effectiveness of the delivery of its services and infrastructure.

For further information, please contact the City of Brampton, Treasury Services at 905-874-2235.