From October 27, on the work habits of the precinct clerks, who are supposed to enter complaint reports into the computer system:

"A lot of times, they are in there sitting, doing puzzles, they're reading books, they are eating all the stuff," a sergeant notes.

Another sergeant agrees: "If you see them doing anything but what they're supposed to do, reading a book, and if they are taking a 61 and they are taking forever, engaging in an unnecessary conversation with the complainant or whatever, let us know."