Have had to come to Perth every week for the last 6 weeks and was so happy the first time I stayed, I just kept rebooking. Close to cbd, situated on James Street which is full of different types of eateries which makes it a great location, well priced and comfortable place to stay.

lincolnstewart

28/10/2016
,
Perth, Australia

2

« Very overrated »

I stayed here for a single night and I was a little unpleasantly shocked when I arrived. The first thing I smelt in room 313 was dampness, and a mouldy smell.
The room was clean and maintained but it was old, worn down and needed a renovation.
There is one lift servicing the whole hotel. It is an old clunker and very very slow. Expect to learn to be patient when waiting for it.
The hotel car park is provided free of charge which is good but you can't get out of there after you've checked out. Make sure you remove your car before you do if you're checking out after hours when the reception is closed.
The hotel is on James street, a great location for night life and eating out.
At very very best, I give this hotel two stars. It's run down, old and needs work.
There are much better places to stay in northbridge that are better value for money.

Elizabeth R

09/10/2016
,
Sydney, New South Wales, Australia

1

« Worst accommodation on trip to WA »

I originally booked this accommodation online through Quest apartments and prior to our stay the apartments became Best Western. I paid for 3 nights in a serviced apartment and on arrival there was a note in the apartment stating that as it was a long weekend the room would not be serviced on Sunday and Monday. I of course complained and the apartment was given a quick tidy up and towels were replaced. To be confronted with this at the beginning of our holiday was very upsetting. While the apartment was well stocked with cooking utensils, oven, microwave, washing machine and dryer, it was very noisy. This was due to the open verandahs and so when people were talking at the lift it echoed up to the room. The building itself is a poor design and the walkways look grubby and in need of maintenance. The female receptionists were very polite and helpful. The apartments are in a good location but I wouldn't stay here again. Also I don't like nor agree with a policy that states that apartments are serviced and then states on arrival that they are not. My first stay in a Best Western will probably my last.

Bojangles1954

17/09/2016
,
Geeveston, Australia

4

« Good »

Not bad, could do with some nice blankets to keep warmer, would save on air con running costs otherwise a nice space with everything needed. Location very good, easy walk to many restaurants & cafes in Northbridge

Diana G

16/08/2016
,
Singapore, Singapore

1

« Disappointing stay »

I stayed in 4 apartments during my recent visit to Western Australia, and Quest on James was the most disappointing. The location is great, but nothing else is.
Firstly, the amenities were old and acting up. We parked our car in the basement carpark and waited for very long before the lift door opened. In the lift were 4 other guests, and my family of 6 entered. We were all headed for level 1. The lift went up to level 1 but the door didn't open. Instead, it went back down to the basement. Everyone was in panick mode. Good thing the lift door opened in the basement! The 6 of us quickly stepped out, while the remaining 4 guests stayed in the lift and went up to level 1. We waited for a good 5 minutes before the lift door reopened, and this time it brought us safely to level 1 where our apartment was. While we were in the apartment, we kept hearing beeping sound every minute. It was so loud that we could hear it from the bedrooms one floor down. Some of us went to bathe, and the hot water was initially fine. Late in the evening when some of us were bathing halfway, the water went cold even when we switched the hot tap to the max and switched off the cold tap. We called the reception and were told that the repairman would only be in the next morning, so we were offered another apartment 1 floor down. We had to pack all our stuff up and moved in the middle of the night and in the cold winter wind. Even in the new apartment, the water would momentarily turn cold every now and then, before turning hot again. Bathing was not a pleasant experience.
Secondly, the layout of the apartment is awkward and not friendly for the elderly. The 1st apartment we're offered has two bedrooms and two bathrooms at the basement, the living room and kitchen on level 1, and the third bedroom on level 2. Those sleeping in the third bedroom will have to descend 2 flights of stairs to get to the bathroom. The 2nd apartment we moved to has the living room and kitchen at level 1, two bedrooms and two bathrooms at level 2, and the third bedroom at level 3. Those sleeping in the third bedroom has to carry their suitcases up 2 flights of stairs.
Thirdly, the master bathroom in the 1st apartment has a very loose locking mechanism that we had to keep the door open to avoid locking it accidentally. We won't be able to open it from the outside and the handyman won't be in till 7am in the morning! The two bathrooms in the 2nd apartment don't have any locking mechanism so we had to be careful not to open the door while someone was using it. The washing machine, dryer, and ironing board were all packed into the already small bathroom.
Lastly, both apartments don't come with a hairdryer. I don't know if we can request for one but after the bad experience, we were too tired to call up reception to ask.

TakeMeToTheTropics

14/08/2016
,
Perth

2

« Poor housekeeping »

Nicely located apartments in Northbridge. Good size and great price. Comfy bed. Couch and chair. Dining table. Kitchen. But housekeeping let it down. No bin. One towel provided. Dirty bathtub. No shower cap. Disappointing. Given the proximity to northbridge restaurants and nightlife, I would stay again and would hope the housekeeping standards are greatly improved.

Tooheyspete

30/07/2016
,
Sydney, Australia

5

« Perfect city location close to attractions, rest & transport »

Very happy with this place. Close to a bunch of restaurants, walking distance to Elizabeth Marina and city shopping. Also just around the corner from Scitech which was a great spot to take kids. Fully recommend.

Maximus P

29/07/2016

5

« Loved it ! »

Stayed here upon our family moving to Perth with work. We got a huge 3 floor room. Fully AC, beautiful pool at our doorstep and a quick 5 minute stroll to the city to see the sights. Staff were helpful and only too happy to point us in the right direction.

Sue F

21/07/2016
,
Perth, Australia

5

« Great facilities, lovely friendly reception staff »

Stayed in one bedroom apartment. Fully equipped kitchen, dining table and sofa area. Large comfortable bed, very clean and well maintained. Within walking distance to all the amazing eating/drinking places in Northbridge. Bonus having free lock up garage style parking on site. Highly recommend for those wanting self contained accommodation in spacious room.