The Consumer Association of Singapore (CASE) publishes a consumer alert list every month. This list shows the number of complaints filed against retailers located in People’s Park Complex and Sim Lim Square in particular. This initiative was launched in 2013. A closer look at the list reveals that only shops located on the first and second floor in Sim Lim Square received complaints. One particular shop in Sim Lim Square, Mobile Air Pte Ltd, has been featured in the news these past two weeks, but for the wrong reasons. Mobile Air has been on the alert list for the entirety of 2014 thus far. For the period of July to September, the shop has topped the list for most number of complaints filed with CASE. Mobile Air’s time in the spotlight In the first piece of news coverage in Lianhe Zaobao on Oct. 24, 2014 , a consumer had made a complaint against Mobile Air after the latter...