IT Service Desk

Tonight (Monday, 19th March), IT will be carrying out emergency network maintenance to address the ongoing intermittent network performance issues. This maintenance will affect on-campus network connections, which will be unavailable for brief periods between 9.00pm...

The next IT maintenance is scheduled for Saturday, 13 January 2018 between 6am and 6pm. As a result, some services will experience periods of disruption. Network upgrades have been scheduled for C013 (Health) between 6am...

The next IT maintenance is scheduled for Saturday 9 December and Sunday 10 December between 6am and 6pm each day. As a result, some services will experience periods of disruption. Network upgrades are scheduled for the following buildings,...

The next IT maintenance is scheduled for Saturday, 18th November 2017 between 6am and 6pm. As a result, some services will experience periods of disruption. Network upgrades have been scheduled for the Lamble Building between...

The next IT maintenance is scheduled for Saturday, 14 October 2017 between 6am and 6pm. As a result, some services will experience periods of disruption. For all on-campus areas, staff should expect intermittent outages as systems are restarted following maintenance updates....

ITD will be updating the firmware on the core network router to address a software issue that causes random hardware resets – the upgrade is to a version recommended by the manufacturer to address this...

The next IT maintenance is scheduled for Saturday, 9 September 2017 between 6am and 6pm. As a result, some services will experience periods of disruption. For all on-campus areas, staff should expect intermittent outages as systems are restarted following maintenance updates. Network...

The next IT maintenance is scheduled for Saturday, 12 August 2017 between 6am and 6pm. As a result, some services will experience periods of disruption. For all on-campus areas, staff should expect intermittent outages as...

The Information Technology Directorate has come across a phishing email that may have been sent to students and staff of the University. if you receive the above email, please delete it immediately and do not...

The student email login screen at http://access.myune.edu.au was changed over the weekend to a new look. Most students should not have any problems, but if you are getting errors when you log in, try to...

UNE is currently experiencing some issues with the Echo360 system, which are proving difficult to resolve and it acknowledges the impact this can have on students, particularly those studying off-campus, as the lecture recordings can be...

ITD and TaLS will be performing maintenance on the University’s lecture capture system, Echo360, between 7.00 am and 4.00 pm (at the latest) on Saturday, 25th of March. As a result of this scheduled maintenance,...

ITD will be performing maintenance on University IT systems and services on Saturday, 11th February 2017. The full-day maintenance will commence from 6am and will complete by 6pm and as a result most services will experience...

ITD will be performing maintenance on University IT systems and services this Saturday, 14th January 2017. The full-day maintenance will commence from 6am and will complete by 6pm and as a result most services will experience...