how we develop an images of ourselves from the way we think others view us

Messages from significant others (people we value) very powerful

ex. how I view myself as a girlfriend as influenced by my boyfriend

Social Comparison

how we evaluate ourselves in terms of how we compare with others

ex. Am I pretty or ugly compared to models?

Culture

Ex. Western cultures being individualistic

Effects our communication

Cycle

Ex. If you had a bad experience with a professor in the past you will probably behave in nervous ways when interacting with a new professor, which influences how the professor views you, which then influences how they respond to you, probably in ways that reinforce the beginning self concept

Influences future behavior

"Self fulfilling prophecy"

When a suspected outcome and subsequent behavior made the expected outcome more likely

2 types

Expectation influence behavior

Ex. When i was nervous about a job interview and in turn was jittery and acted nervous therefore not doing well

One persons expectations governs anothers actions

Ex.randomly selected children showing higher iq after teachers being told they had lots of potential.Teachers being told this effected their behavior to those students.

Stable perceptions each of us hold about ourselves

What makes us the same/different

Reflects how we view ourselves

Self Esteem

How we evaluate our self worth

Personality

Characteristic ways you that you think/behave in a variety of situations

Communication and Identity Management

Identity Management-the communication or strategies people use to influence how other view them

Several Selves

Perceived Self-a reflection of the self concept, who you perceive yourself to be in honest self examination

Presenting Self

Public Image

Face

Erving Goffman

Facework

verbal and nonverbal ways we act to maintain presenting image/images of others

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Collaborative

Multiple Identities

ex. handling a minor complaint with my friend about not being invited to a party

Conscious or Unconscious

Frame Switching-Adopting the persp. of diff. cultures

Scripts- Habitual, Reflexive ways of behaving

Differing in degrees person to person

In the Workplace

Proceed with Caution

Assess the Organizations culture

Consider consequences of not opening up

Try it out (consult someone you trust)

WHY?

Social Rules Govern our Behavior

To accomplish personal goals

Ex. Dressing up nice to court to convince judge to be easier on you

In Mediated Comm.

Managed impressions

In Management/Honesty

Choice to be honest

Ex. customer being rude at work, not believing the have a right to be rude to me