ABOUT

CUSTOMER SERVICE CHARTER

CCC Financial Solutions strives to be the premier provider of client and consumer focused receivables management and software development. Our service commitment is committed to providing you with a responsive, courteous and informed service.

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CCC Financial Solutions Pty Ltd holds the following licences:
* Australian Credit Licence - #364305
* Security & Investigation Agents Licence - #ISL 219346
CCC Financial Solutions Pty Ltd is a member of the Australian Financial Complaints Authority (AFCA) #41884.
Calls to and from this organisation may be recorded.

Financial Hardship
We understand that life can take unexpected turns and leave people in a vulnerable financial position. If you are having trouble making your repayments please phone 1300 039 998 for assistance from our Customer Service team.Guideline to Hardship

Counselling
We understand that it can be very difficult and distressing to experience financial hardship. If you would like to seek counselling, you may wish to contact:
Lifeline: 13 11 14
Beyond Blue: 1300 224 636
Counselling Australia: 1800 007 007