KY Customer Service Representative

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties & Responsibilities:

Provides customer engagement in positive and approachable manner.

Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

Physical Requirements:Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

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VIEW JOBS5/24/2019 12:00:00 AM2019-08-22T00:00Phlebotomist II - Corbin, KY
Schedule: Monday through Friday 830 am to 500 pm
Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope.
In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, Patient Service roles are tremendously important – it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference.
Job Summary
The Patient Services Representative II (PSR II) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate.
Job Accountabilities (Responsibilities)
1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
2.Administer oral solutions according to established training.
3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
4.Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
5.Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
6.Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
7.Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
8.Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
9.Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
10.Assist with compilation and submission of monthly statistics and data.
11.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
12.Complete training courses and keep up-to-date with the latest phlebotomy techniques.
13.Travel to Territory Manager meeting if held off-site or off normal shift.
14.Participate on special projects and teams.
15.Stay-up-to date on company communications and assist with the distribution of technical information to the work group.
16.Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP).
17.With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures.
18.Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.
19.Assist with the preparation of schedules for the assigned work group or PSC's.
20.Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur.
21.Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required.
22.Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines.
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.
Quest Diagnostics IncorporatedCorbinKY

VIEW JOBS5/24/2019 12:00:00 AM2019-08-22T00:00Critical Signal Technologies (CST), a rapidly growing medical alarm company, is seeking to hire new, part-time, installers. We are a company with a simple mission. We seek to empower and support older adults, people with disabilities, and those battling chronic illness to live independently with dignity. As an installer for CST, you are turning our mission into a reality by empowering our clients and their families. Your efforts in the field will ensure our subscribers associate CST with being the best, which is why we aim to hire the best.
If you become a CST Installer, you will be the face of our company. At CST, we pride ourselves in being a customer driven operation that not only provides security for independent living, but we provide it quickly and with top notch Customer Service. You'll be joining a caring and passionate team that collaborates to make a difference, deliver extraordinary results and bring unexpected happiness. Every day- Your effort, heart and the interactions with our customers will be valued and rewarded. And we care about your well-being. CST will strive to give you what you need to be happy at work and at home.
The delivery, initial set up, and testing of medical alarm units within our clients homes is simple and requires no previous experience. There is NO cold calling required and training will be provided
Duties include:
* Performing new installations, service calls, and pick-ups.
* All appointments are made around your schedule, within a pre-determined service territory. We do offer travel when we have large project; CST will book and cover the travel expenses.
* Contacting clients to set appointments for installs and service calls
* Collecting and sending back to the office various documents after completed installations or service calls.
* Explaining to clients how the equipment works and testing the Equipment with them
* Servicing, replacing or retrieving medical alarms from existing clients
* Keeping CSTs corporate office updated on all assigned orders
* Filling out and sending in all the proper paper work to CSTs corporate office (electronic).
* Staying with in all HIPPA guidelines when handling or communicating customer information.
Qualifications:
* Must have a reliable vehicle, valid driver's license, registration and insurance information
* Clean background check and Drug Test
* Working email address and basic computer skills required
* Microsoft Excel and Microsoft Word
* Smart phone (required
* High School diploma or equivalent
* Able to understand and follow operating processes is required
Behavioral Requirements:
* Highly motivated, organized, and able to work independently
* Patience and a professional demeanor when interacting with clients
* Punctual and reliable
* Good oral and written communication skills
* Must be able to bend, squat, and/or lift up to 25 lbs
* Flat-rate fee based on miles traveled to each appointment
Critical Signal TechnologiesCorbinKY

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