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On arrival notice one of the beds were unmade but a stained uncovered duvet left on the bed (surely duvets should be cleaned after every use). The oven was unusable due to the grease and the utensils were also unwashed. There were crumbs on the dining chair cushions, totally unacceptable. The "manager" would benefit from a customer care and cleaning course. We left and registered in an hotel. To his credit the owner returned our money. I have given this villa 1 star due to the view and refurbished bathroom.

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Liked best:the view

Liked least:the lack of cleanliness

Travelling group:Spouse/Partner

Would you recommend this hotel to a friend?
No.

Did the property offer wi-fi/internet access?

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Management Response

31 Aug 2014

We are sorry that you were disappointed with the cleanliness of the villa. This is unusual but we have spoken to our house managers about this and will always try to maintain a high standard.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We returned for the second time to this gem. Everything you need for a quiet, restorative break. A verandah with a view to die for and a volcano at the back for early morning walk. Sense of space and calm. Great facilities in villa and easy transport near at hand with reasonable taxi and bus fares..

Travelling group:Friends

Would you recommend this hotel to a friend?
Yes.

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

This is a superb villa with possibly the best views on the Island. We find Lanzarote First very efficient to deal with, booking the property, flights and car hire is very easy.We keep returning to this villa as we enjoy the location which is peaceful and private.The villa is kept immaculate by Lanzarote Villa Minders and is within easy reach of the promenade and restaurants.

How easy was it to book the property?

How helpful were the directions to the property?

How easy was key pickup/access to the property?

Overall condition of the property

Bedding & mattresses

Kitchen & utensils

Bathroom cleanliness

Other facilities & amenities

Service

Liked best:The views from the villa

Travelling group:Spouse/Partner

Your age range65+

Would you recommend this hotel to a friend?
Yes.

Recommended for:

Friends getaway

Older travelers

Was the property as advertised?

Would you recommend the location of this property?

Was it a good value for the price paid?

Did the property offer wi-fi/internet access?

Was your security deposit returned on time?

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Well equipped villa, spotlessly clean in a quiet residential area near Montana Roja. Sheltered patio area with stunning sea views. Probably best to hire a car but within walking distance of town. There is also a bus stop and taxi rank nearby. Booking process straight forward. Local reps Roy and Yvonne were excellent.Would book again in future without hesitation.

How easy was it to book the property?

How helpful were the directions to the property?

How easy was key pickup/access to the property?

Overall condition of the property

Bedding & mattresses

Kitchen & utensils

Bathroom cleanliness

Other facilities & amenities

Service

Travelling group:Spouse/Partner

Would you recommend this hotel to a friend?
Yes.

Was the property as advertised?

Would you recommend the location of this property?

Was it a good value for the price paid?

Did the property offer wi-fi/internet access?

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

This villa has one of the finest views in Playa Blanca. It is in a very quiet area and is spotlessly maintained by Roy and Yvonne. While we had a car, we occasionally used the number 30 bus just to get around Playa Blanca and found this service to be very convenient - down the hill and turn right for 100 metres.A nice bonus was the internet access which allows you to keep up with email.

How easy was it to book the property?

How helpful were the directions to the property?

How easy was key pickup/access to the property?

Overall condition of the property

Bedding & mattresses

Kitchen & utensils

Bathroom cleanliness

Other facilities & amenities

Service

Liked best:The view

Travelling group:Other

Your age range50-64

Would you recommend this hotel to a friend?
Yes.

Recommended for:

Friends getaway

Older travelers

Families with young children

Was the property as advertised?

Would you recommend the location of this property?

Was it a good value for the price paid?

Did the property offer wi-fi/internet access?

Was your security deposit returned on time?

Was this review helpful? Yes

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC