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Social Services complaints

Social Services complaints

Care complaints

If your complaint relates to a care service we provide, you can choose whether to complain to us or the Care Inspectorate. You can find out more about their complaints procedure, or make a complaint, by contacting them using any of the following methods:

Integrated Joint Board Complaints

Prison based Social Services

The prison based Social Work team is commissioned by the Scottish Prison Service to provide a link between the prison and the community based Criminal Justice Service to assist in the sentence planning process.

The co-ordination of information and assessment during sentence planning is a multi-agency process.

Only complaints relating to the Social Work Service provided in the prison can be dealt with through the Clackmannanshire Social Work Complaints Procedure.