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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

We were extremely impressed with the hotel during our stay in May. Super close to the airport, and close enough to other parts of Dubai which we visited during our stay. We enjoyed a stunning sunset view over the water from our room. The staff...More

Dear Sammy G
We are pleased to note that you had a pleasant experience and were thoroughly impressed with the hospitality and service, we sincerely appreciate your feedback, and have shared your kind words with our entire team.
It was a pleasure having you stay...More

We were traveling with family of 13 including kids as young as 10 till adult children .. festival city is close to the airport and bang next to this hotel is an amazing mall .. very comfortable residences, very spacious , washer , Kitchen etc...More

Dear Shalini,
It is our pleasure to get your feedback and we thank you for sharing your experience in our residences, we are glad to hear that you appreciate the size of our Suites which makes our property suitable for staycations and families.Looking forward to...More

The staff are really friendly and always go the extra mile for the guests. Great clean rooms and the view of Dubai from the front facing rooms are spectacular. The shuttle bus is very useful. I highly recommend staying here.

Recently stayed for a two week vacation to visit our Son and family. A perfect setting and location to visit to Dubai and its many attractions. The staff at the residences are extremely friendly and welcoming ! all duties are carried out in a very...More

Dear Chisholm 2018
We are very glad to hear about your enjoyable stay in your second home away from home, our team is always looking forward to welcoming you back in the near future .
Regards,
Hany Aziz

I took my family to Dubai for new year 2018. Hotel has limited restaurants
Convenience access to self Car Parking. Building maintenance could be better as I have complained about falling curtains it took them couple days to fixMore

Dear Abdalla,
Thank you for taking the time to write about your experience, while having our main restaurant in the residence we do have many other option in our sister properties which is conveniently accessible by our shuttle, hope you will experience them in you...More