I really enjoyed the whole flight - Finnair is definitely one of the best airlines.

I wish there was a bigger choice of classical music in the entertainment program.

HEL

JFK

Okay 4.0

Staff wasn’t helpful and gave false information

HEL

LHR

Excellent 10.0

I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around.

Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!

ATH

FRA

Mediocre 2.6

Flight was fine...

When two passengers got into a brawl over who knows what, it took two hours for the police to come on board and take them off the flight.
They should have been removed quickly.
Missed connecting flight.
Messed my day up big time.

BLR

FRA

Excellent 9.3

Could have more options for entrainment

FRA

CAI

Okay 5.3

Didn’t like absolutely nothing

We had to walk from gate z all the way to gate B carrying all the bags which was painful, the plane was very tight and old that I had to put all my carry on bags in the floor. I personally had to help the crew members to pick up the food trays because they were very limited and no entertainment at all which was really boring.

I really enjoyed the whole flight - Finnair is definitely one of the best airlines.

I wish there was a bigger choice of classical music in the entertainment program.

HEL

BKK

Excellent 10.0

Super quiet and comfortable flight, dedicated service, punctuality.

I liked it all.

JFK

HEL

Excellent 8.3

it was just okay. nothing spectacular.

my luggage was misplaced and I didnt have it for 3 days.

LED

HEL

Excellent 9.2

I liked that there was a smaller airplane on LED - HEL route: it gives more "feeling of flying" than the bigger planes do.

I didn't like the fact that it was not indicated in advance (when the tickets are sold) that LED - HEL route is operated by a different airline, even though that airline is a Finnair's partner. It would have been better to have a complete information up front.
But the airplane and crew were excellent.

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