T5 True Wireless: Only getting sound from one side - or - pairing your replacement earphone

September 24, 2019 18:17

Updated

The earphones may have lost their true wireless pairing. To re-establish their connection to each other, do the following:

Place both “L” and “R” into the case

Press “R” 5 times while in the case, it will begin to pulse red

Press “L” 5 times while in the case, it will begin to pulse red

Both “L” and “R” will glow purple to indicate they are linked to each otherPlease Note: Doing this also factory resets the T5 True Wireless, please remove them from your device’s pairing history and re-pair them to your device