Caller: Oh, no, it's just the stupid, stupid design of this computer. Every time I want to click something, I have to unplug the keyboard to plug in the mouse. And then every time I want to use the keyboard again, I have to unplug the mouse. Because there's only one jack. Agent: Ma'am, you do realize that there's a jack on the keyboard itself? You're supposed to plug the mouse into the keyboard, and the keyboard into the computer. Caller: Are you kidding me!? Oh, wait a minute—yes, I see it now! Oh, holy cow. That's going to be so much easier! Agent: Just out of curiosity, how long have you been using your computer that way? Caller: Six weeks!