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Comments

250

3 Tips

dandi

Verified

Report|20 days ago

My experience with All bright beauty studio was disappointing. I have wanted to have treatment for a long time and really looking forward to it but overall i felt the service was very poor.
The lady in the studio was relatively polite and friendly. However I were under the pressure that she was trying to sell her products even before the treatment. I did not feel comfortable for her being so pushy in selling, she was going through all her products while i were waiting for the numbing cream.
At the end of the treatment I have decided to purchase a few items that she has recommended. One item was the skin vitamins. When i got home, i have opened the vitamins bottle without paying much attention. And then i have realised at the bottom of the bottle, it says best before date 16/09/2018, i.e expiry date 16/09/2018.
I were concerned about the vitamins as if i am starting to take vitamins from today for 60 days supply, the vitamins will be expired just before my 60 days time period.
So i have called the studio ask for advice, the lady said its fine to take vitamins after best before date and its safe and not dangerous at all. I were not happy and tried to explain to her that even though it may not be dangerous, but it may lose potency (Baring in mind i have paid her £60 for 3 bottles of vitamins, of course i would expect good quality) and you shouldn't be selling vitamins with 60 days supply that are going to be expired less than 60 days! As you wouldn't be buying food that has gone passed the best before date in supermarket.
However, the lady did not listen and and insisted that there was nothing wrong with it and she would not even offer exchange as the bottle has been opened. I felt angry and disappointed that she did not listen and tried to fool me. I tried to explain to her that you should not be selling this vitamins to me or other customers in the first place.
Although i were planning to go for more treatments but based on the experience and customer service, I wouldn't go back to her studio again and I would not recommend it to other customers.

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Kristin

Verified

Report|25 days ago

Nice office and equipment.

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Aurora

Verified

Report|11 months ago

Very nice, friendly therapist who took time to go over every step of the treatment, never rushing, and always checking that I was ok during the treatment, which was re-assuring.. Definitely reccomend!