Problem with quota and spamassassin

Today my ispconfig box give to me a frist error in 1 year.
lets go:
- the user has a 20 mb quota.
- when i send one e-mail to this user, i received the error:*****************************************************
The mail system

- when i look the size directory user, i saw 20 MB, but the user don't have a e-mail in your box. The spamassassim directory has a 20 MB of bayes_toks files. If i have problems with this user, i will have to another users.

What a have to do? Erase this *db.bayes_toks.expired* files ?? This is normal? How is the correct procedure to resolve this?

I guess the best would be to increase that user's quota or to delete other (unused) files of that user. I wouldn't touch the bayes files.

Click to expand...

Hello falko;

but there are no unused files. The quota user is only used by .spanassassin directory. If i increased the user's quota, this .spanassassin files can be also increased.
i guess the db.bayes_toks.expired files is not in use any more. I am correctly?
Nobody (in this community)have the same problem ?

How big are the bayes files? If you sum them up, is their total size bigger than 20MB?

Click to expand...

Yes. All size quota is using by /web1_user/.spamassasin
The bigger file is bayes_tokes and _*bayes_tokes.expired*
I guess this is can happened to another users, i need to discover the solution fast, i can't increase all quota users.
Nobody here has the same problem?

I'd move the bayes_tokes.expired file to another directory and change its owner so that you have a backup and doesn't fall into the user's quota anymore. You can delete that file later on if you are sure that the system is working ok without it.