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FAQ

How does the Undercover Mama attach?

You attach Undercover Mama shirts to the outer flap of a top-opening nursing bra by sliding each hook onto the flap a little below the clasp. Usually it will slide on just below the seam where the bottom of the clasp is sewn to the bra. You want to push enough material into the hook so it is snug. On most bras you can slide the hook clear on so that the entire width is inside the hook, but even if the strap is too wide to fit completely in, it still works just fine. You can also slip the hook of the Undercover Mama on to the strap of your bra instead of the flap. Keep in mind with this option you will need to unhook the Undercover Mama each time you nurse.

What material are the shirts made from?

Undercover Mama shirts are made out of quality fabric that is soft and stretchy for coverage, support and durability. 95% cotton and 5% Spandex.

How do you wash them?

You machine wash them in cold water, no bleach, and lay flat to dry.

What if I am between sizes?

Undercover Mama shirts work best when snug fitting, so if you are in between sizes go with the smaller size. General suggestion is to go a size smaller than your regular shirt size.

What is your return policy?

Your Warranty

All products displaying the Undercover Mama brand carry a 1 year warranty against defects in materials or workmanship.

Hassle-Free Return Policy

If for ANY reason you are not happy with your purchase, you may return or exchange it within 30 days of order date, for a full refund (less shipping). Merchandise must be in resalable condition, see detailed return policy.

We offer free exchanges for US orders. Email sales@undercovermama.com for shipping label.

In the unlikely event that you receive damaged goods, or items that you did not order, please contact us at sales@undercovermama.com.

Your Detailed Return Policy

• Merchandise must be unworn and unwashed (This includes product with deodorant stains, other stains, perfume smells, cigarette smells, etc. If you still choose to return an item that is clearly worn or ineligible for return, we will ship it back to you.

• Your returns must be in their original packaging with tags attached. Any returns without their original packaging or that is not resalable will be subject to a processing fee or shipped back to you.

• Your return will be sent back to you at your expense if the merchandise does not meet our requirements for a return.

All orders shipped in the US and Canada are shipped by USPS First Class Mail. For US orders, you will get your shirt usually within 3-7 business days from the time you order. For Canada orders, you can expect the shirt 10-20 business days from the time you order.

Can I use my Undercover Mama if nursing doesn't work out for me or after I'm done?

You can use the Undercover Mama with a regular bra, see option 2 image above. Many moms tell us that they love their Undercover Mama so much that they wear it long after they are done nursing!