FAQs

What is Paintless Dent Repair?

Paintless Dent Repair aka “PDR” is a repair method used to remove hail damage, door dings, minor dents, and creases in the metal panels of a vehicle without the need of body filler or paint work.

How Does Paintless Dent Repair Work?

The technician gains access to the backside of the dent and using specialized tools massages the metal back to its original place without the need of body filler or paint. Be sure to view our paintless dent repair videos to see PDR in action.

What is the cost of your services?

The price of our services is dependent on several factors including the type of vehicle being repaired, the size of the dents, the number of dents, the type of metal being repaired (ex. aluminum or steel), what service will be used to repair the damage (ex. paintless dent repair, traditional paint & body or a combination of both) and the cost of any replacement items are all factors that will determine the cost of the repair. It is advisable that you file a claim with your insurance company as soon as possible because hail damage repair gets expensive extremely fast.

How long does it take?

Most, if not all of the repairs are completed within one to ten days.

Is your service under warranty?

We offer a Limited Lifetime Warranty on hail repair vehicles

What happens if my initial insurance estimate does not cover the cost of the repair?

It is not uncommon for insurance companies to give a initial repair value that is not enough to repair all the damage caused by the storm. When a storm hits they experience a high volume of claims and they try to minimize the amount of money they have to pay out so they write claims at a 40%-60% repair value just incase you decide to not repair the damage. If you decide not to repair the damage they have saved the insurance company a ton of money. Another reason for poor valued repairs is the lack of repair knowledge by the insurance representative, poor inspection conditions or a lack of time to fully evaluate the car in totality. Here at Top Notch Image we are very experienced and knowledgeable about hail damage repair and will have no problem getting the necessary repair value needed to repair your vehicle properly. The most you, the vehicle owner, will have to pay for will be the insurance deductible and the insurance will pay the entire amount over and beyond the deductible.

What do I do should I find my vehicle damaged by hail?

* Contact your insurance company to start claim
* Make an appointment with your insurance company for them to complete initial inspection
* Contact us to schedule a drop off time for repair
* Bring corresponding insurance paperwork with you when you drop off vehicle for repair

Will a hail damage claim make my insurance rates increase?

No, Insurance companies classify claims into two categories: (1) Collision, and (2) Comprehensive. Hail damage is a comprehensive claim and is considered an act of God. Acts of God will not increase insurance rates..

Do I have to go where my insurance company tells me to go?

No…You can choose to have anyone you desire repair the damage. The shops that are recommended by your insurance company are under contract to collect your insurance deductible. Here at Top Notch Image LLC we are independent, meaning we can waive insurance deductibles and keep that money in our customer’s pocket.

What if the damage doesn't appear to be severe enough to justify an insurance claim?

You would be surprised. In most cases the average amount of damage is around $3000. Many dents aren’t readily visible to the untrained eye, especially when viewed outdoors in the sunlight. Our professionally trained damage appraisers will inspect your vehicle free of charge and advise you of hidden damage that could cost you later when you turn in your lease or trade in or sell your vehicle.

About PDR

We have been providing our services to our customers in the Dallas/Fort Worth Metroplex since 2005. The owner is a graduate of the University Of North Texas and has over 15 years experience in the vehicle reconditioning industry.

PDR Reviews

After all was complete my car was dent free, detailed and looking like it never was in a hail storm. I cannot believe the quality and attention to detail you have. I really feel that your repair process is flawless and your quality is second to none!
Teresa F. - Irving, TX