I am able to sync files via the OneDrive app from the Microsoft Store, but when I put the same user ID into the built-in Windows 10 OneDrive app it fails with an error that says: Sorry, OneDrive can't add your folder right now.

I know there is a setting that allows Office365 admins to prevent syncing with a checkbox next to "Allow syncing only on PCs joined to specific domains. However, if the restriction only works on the desktop app, that is a pretty ineffective policy. Anyone can download the app on their home PC.

8 Replies

I am able to sync files via the OneDrive app from the Microsoft Store, but when I put the same user ID into the built-in Windows 10 OneDrive app it fails with an error that says: Sorry, OneDrive can't add your folder right now.

Built in Windows 10 OneDrive app does not works with Office 365 account. OneDrive & OneDrive for Business ( comes with Office 365 ) are different. Download the exe from your Office 365 admin control panel and try again.

I am able to sync files via the OneDrive app from the Microsoft Store, but when I put the same user ID into the built-in Windows 10 OneDrive app it fails with an error that says: Sorry, OneDrive can't add your folder right now.

Built in Windows 10 OneDrive app does not works with Office 365 account. OneDrive & OneDrive for Business ( comes with Office 365 ) are different. Download the exe from your Office 365 admin control panel and try again.

That might be possible and I'll try downloading the other app, but if that's the case, why would they even allow you to log into a One Drive For Business account using that app? It should only allow log in to personal OneDrive accounts if isn't compatible.

I am able to sync files via the OneDrive app from the Microsoft Store, but when I put the same user ID into the built-in Windows 10 OneDrive app it fails with an error that says: Sorry, OneDrive can't add your folder right now.

Built in Windows 10 OneDrive app does not works with Office 365 account. OneDrive & OneDrive for Business ( comes with Office 365 ) are different. Download the exe from your Office 365 admin control panel and try again.

That might be possible and I'll try downloading the other app, but if that's the case, why would they even allow you to log into a One Drive For Business account using that app? It should only allow log in to personal OneDrive accounts if isn't compatible.

Yes, they are not compatible, but will let you try (and fail). Microsoft is great that way ;-)

We're O365 Online Enterprise here, and I have to load OneDrive For Business over the existing OneDrive app that comes with Win10. It won't work until you do.