IT assignment

You have been asked to visit a local company that is developing
applications in EDM or knowledge management. Create an imaginary
company for this exercise. What is the name of the company?
Prepare a summary about how the company is using EDM or knowledge
management. Who is leading the development efforts? What benefits are
being realized? What are the plans for the future?

This should only require one or two pages to convey.

Solution Preview

You have been asked to visit a local company that is developing
applications in EDM or knowledge management. Create an imaginary
company for this exercise. What is the name of the company?
The name of the company is Computer Services Company. This company sells maintenance constricts to computer owners and provides them fast and efficient support when their computers have problems. The company uses Enterprise Data Management for effectively entering customer related data, storing the data safely and to retrieve the data accurately and quickly when required. The customer relationship officers use the Enterprise Data Management system to respond appropriately to calls from customers.
Prepare a summary about how the company is using EDM or knowledge
management.
The company is using Enterprise Data Management throughout its operations. When a customer purchases an annual contract with the Computer Services Company, the customer information is entered into the system. The basic information like the make, model and year of manufacture helps Computer Services Company be ...