Return Policy

All sales are final.​All orders are sent a pdf proof prior to print and delivery for approval. ​ Upon receiving this email, it is the customer's responsibility to double check all information in it's accuracy. Corrections may be made at this time if necessary. Once the customer "approves" the pdf, and the product goes to print, all sales become final.

All custom designs will receive a proof via email within approximately 24-48 hours of receiving your order. Two minor revisions {font, color, etc.} are included in your purchase. Additional revisions are $10 each and may be billed separately.

Wedding Invitation Policies

Terms to be agreed upon by client at the time of booking:

-A onehour complimentary bridal consultation is available upon appointment either in person or via phone. (During this time, designing and/or editing will not take place. This time is designated to discussing the design concept/style of the invitation suite, reviewing colors, envelope and card stock options.)

-Simply b will design onelimited digital “design board” based off of the initial consultation. Further editing will not take place until contract/agreement has been signed and 50% of initial agreed upon quote has been paid.​

-In the event that the client opts to go in a completely different direction from the initial design consultation and/or design board, resulting in requesting a completely brandnew design board (prior to being under agreement), the client will incur a $45 per hour design fee for this new concept board. Further editing will not take place until an agreement is formed.

-A 50% non-refundable deposit due at the time of booking and prior to any further editing from the design board.*In the event the client cancels the wedding and/or this agreement, the deposit is non-refundable and non-transferable.

-Quantities are not allowed to decrease after the initial quote/contract have been signed/agreed upon. However, they can increase (prior to going to print, but certain incremental increases may apply).

-It is the client’s final responsibility to ensure all information provided on any component of the suite is accurate and spelled correctly The final approval is not Simply b’s responsibility, and any errors after printing will result in a re-print cost at client’s expense.

-If the client is working with a wedding planner, and the wedding planner at any time will be making decisions on behalf of the client, the wedding planner must sign and agree to the terms and conditions of this contract and be held responsible/financially liable in the event that the client has an issue with the final invitation suite.

-Simply b will make every attempt to meet the “deadline” requirements the client has indicated (for sending to guests/meeting RSVP date). However, in the event that the client is unable to make design/informational (event logistics) decisions in a timely manner, and does not meet the expectations that Simply b has set for “send to print” deadlines, Simply b will not guarantee the project’s completion date to correspond with the client’s original deadline expectations.*The client is always welcome to pay “RUSH” printing/shipping if they need more time. Otherwise, once the project is sent to print, the approximate turnaround is 1-2 business weeks.

-Once digital sample has been “approved” by client and been given the “ok” to go to print, all sales are final.

-Upon sending invitations to print, the approximate turnaround is 1-2 business weeks.

-The remaining 50% due in full at the time of pick up/delivery of invitations (in order to receive your invitation suite).

-Shipping a complete invitation suite (those who wish not to pick up invitations) is the financial responsibility of the client, and shipping must include the necessary insurance.