The rise of the healthy individual: Tackling grassroots commitment to health and human services convergence

Overview

Good health does not happen in isolation—and it demands health and human services convergence. This is wholly coordinated and data-driven service delivery that empowers individuals and occurs across health, social services and community-based providers in both the public and private sectors.

This coordinated, agile and common sense approach contributes to healthier residents, healthier communities—and at scale—a healthier nation. The impacts are profound: system changing, policy changing and life changing. This article explores how convergence is taking root at the local level, and explores real-world examples of counties that are experiencing exciting outcomes as a result.

This article is authored by Jerry Friedman, Director of Strategic Initiatives, Accenture and a Healthy County Initiatives Board Member, and Emmanuelle St. Jean,
Health Program Manager, National Association of Counties. It was originally published in the October 2014 issue of Policy & Practice.

Significant investment. Counties invest billions in health and public welfare to provide these services via health and human services departments and healthcare facilities.

Multiple touchpoints. Counties often serve the same individuals and families through various agencies.

Services coordination. Coordinating comprehensive services delivery in a data-driven manner is critical to counties, as it allows them to address multiple needs in a more efficient, effective, and holistic manner to better serve people.

Broad trends have emerged that characterize the dynamics of health and human services convergence today:

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