Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Infants do not qualify for Voyager miles.

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

Flying shouldn’t cost the earth

2014 promises to be a challenging and exciting year for sustainability within the SAA Group and you, our passengers, can rest easy in the knowledge that the airline you’ve chosen is flying in the most responsible manner possible, says SAA’s Group Environmental Affairs division

PAST SUCCESS
2013 was a very successful year in SAA’s continuing sustainability drive with the establishment of a biofuel programme, a recycling programme, an Environmental Management System, sustainable procurement policy development, partnerships with the WWF, the Boeing Company and others, as well as a continued seat on the International Air Transport Association (IATA) Environment Committee.
SAA was also accepted into the Sustainable Alternative Fuel Users Group (SAFUG) charged with producing environmentally sustainable biofuels.

STRATEGIC OBJECTIVES
Going forward, SAA’s implementing an increasingly ambitious programme in order to accelerate the move towards becoming the most sustainable airline in the world. Over the next few years, it’s targeted numerous bold initiatives designed to reduce its impact on the environment, from continuing operations emissions.
Due to the fact that – unlike other modes of transport – airlines can’t change to alternative sources of propulsion or energy, liquid fuels that offer the required energy densities and low freeze points are here to stay for the foreseeable future. One of the only ways to effectively reduce this impact is to introduce low-carbon biofuels that offer the same chemical properties as Jet A1 fuel, but with a fraction of the carbon value. For this reason, SAA will continue to aggressively pursue a sustainable biofuel programme.

SAA is focusing on attaining the IEnvA Stage 2 and CORE accreditations that form the basis of a comprehensive Environmental Management System. This system addresses critical sustainability concerns such as water usage and wastage, emission measurements, reduction and reporting, reduction of waste and increased recycling, sustainable procurement practices and continued operation efficiency measures, among many other factors.
SAA will continue its Voluntary Carbon Offset Programme and switch to a South African project which generates carbon credits that can be offset against a passenger’s journey. Only verified credits are used and the programme is administered independently by IATA. SAA’s low-cost subsidiary airline, Mango, joins the programme this year.
Other subsidiary companies taking meaningful sustainability steps include Airchefs, the group’s catering division, which is targeting the title of Greenest Airline Caterer in Africa this year and SAA Technical, which will be gearing up for the IEnvA CORE+ programme.
In order to assess the impact of these initiatives, SAA will comprehensively measure and report on the group’s carbon footprint and introduce other action plans to reduce this, including pursuing the quest for clean, renewable energy.
IN 2013 SAA WAS GRANTED IATA ENVIRONMENTAL ASSESSMENT (IENVA) STAGE 1 STATUS AND IS ONE OF THE FIRST AIRLINES IN THE WORLD TO OFFICIALLY SIGN UP TO THE IENVA PROGRAMME.