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Shop policies

Payment

We accept PayPal only. You can also pay by credit card through PayPal without having an account.

Shipping

★Shipping
+++++++++
All packages will be shipped by International Standard Mail (N/A tracking number) or International Standard Registered mail (tracking number) within 2-3 business days of purchase (Except large quantity of handmade items order).
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1. Shipping Time (Standard mail and Registered mail)
It usually takes about 14~22 working days (14~30 calendar days). However, you may receive your order earlier or later than 14~30 calendar days. It depends on two countries’ postal condition (e.g. weather condition, seasonal reason, other occasions etc.)
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2. Shipping Method
2-1 International Standard mail (N/A tracking number)- 14~22 working days

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3. Address
Please make sure that your ETSY address. We only ship to the address on ETSY invoice. We do not check address on PayPal.
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4. No service countries- Italy (limited service: $15.00 or less, N/A registered mail and EMS service)
Korea Postal Service does not issue tracking number to Iraq, Jamaica and Uganda right now. So we stop serving these countries until Korea Postal Service starts issuing tracking number.
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5. Re-shipping or Refund
If order is not arrived 38 days after being shipped (shipping-out day (not order day)), customer can request re-ship or refund.

Refunds and Exchanges

LOST OR DAMAGED ITEMS
Please be aware that every so often items may be delayed by the shipping service or customs. We consider a package lost if it has not arrived 40 calendar days after being shipped-out (NOT order day).
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CANCELLATION
Acceptance of order cancellations within 2 hours of purchase
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REFUND
We always do our best for customers’ satisfaction.
I describe all items as accurately as possible.
Please check all item descriptions carefully before purchasing them.

If, for any reason, you are not pleased with your purchase, please contact us and we'll do my best to solve the problem.

Returns or exchanges are not possible for PERSONALIZED orders or CUSTOM MADE orders. Tassels are all 'made to order'. Returns or exchanges are not accepted.

If you want to return your order item (not PERSONALIZED orders or CUSTOM MADE orders) due to changing your mind and/or reasons of not All4handmade's fault. All4handmade refund the item price after receiving the item excluding shipping fee and 7% of total item price (labor and packing material cost).

Additional policies and FAQs

* INTERNATIONAL ORDERS
We do not collect any customs when sending our packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. We have no way of calculating how much these fees would be, should they occur, and All4handmade is not responsible for those charges. For any additional information refer to your local customs agency. Returns will not be accepted due to customs fees.
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** Tassels are all 'MADE to ORDER". Returns will NOT be accepted.
Please give us some time to make your order. If you are urgent, please contact us.

*If your purchase amount is over US$200.00 (except metallic items) and you don't use coupons or any discounts, you will be upgraded shipping method.
(After upgraded shipping-out, customers CANNOT ask for coupon discount)

If you purchase over US$100.00 or more,
please leave memo with items' URL or ITEMS' name and your RECEIVING COUNTRY name. Then, we will set up a Reserved List for you( 5% discount or more ). Only ONE RESERVED LIST is subject to DISCOUNT. If you just purchase multi- items, we do NOT REFUND.

-If customers use coupon(s), the off-price can not be offered.
- Reserved lists can not use coupon(s).
- Reserved lists have minimum quantity per item.
Tassel- minimum quantity: 6 (one color and type) or 6 sets (10mm and 8mm tassels of one color and type)
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Total Amount
$100~$150: 5% off
$151~$200: 7% off
$201~$250: 9% off
$251~$275: 10% off
$276~$300: 11% off
$301~$325: 12% off
$326~$350: 13% off
$351~$375: 14% off
$376~$400: 15% off
$401~$425: 16% off
$426~$450: 17% off
$451~$475: 18% off
$476~$500: 19% off
Over $501: 20% off
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** Excepted items: Leather Capped Tassel (finished item)