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Reliable Roof Maintenance Preserve your building and your bottom line By Rick Dodge Roof maintenance is one of the most overlooked aspects of self-storage building preservation, yet it is simple to perform. To increase the life of your roofs, as with any other major ...More

Preventive MaintenanceLack of attention can give storage a bad name By Bert Brown When you think of baseball, several popular nicknames come to mind, like The Babe (Babe Ruth), Hammerin’ Hank (Hank Aaron) or the Iron Man (Cal Ripkin). Every kid who dreams of making it big ...More

The Free Report By Fred Gleeck As a promotions strategy, self-storage marketers frequently recommend operators use a giveaway item they can distribute to key influential people in their areas, such as apartment-complex managers. The idea is to visit these folks personally ...More

Renew, Renovate, Remodel Remarkable products to create an aesthetically pleasing facility By Amy Campbell We all know an extensive marketing program and a good location are key factors to self-storage success. Excellent customer service is equally important. But often, ...More

Modular Mini Storage By Elaine Foxwell You have purchased the land for your future self-storage facility. It has a good drive-by location, zoning has been approved, and you are ready to build. An easy way to see your project become a reality is with panelized buildings. ...More

Return on Marketing Dollars (ROMD) By Fred Gleeck No matter how much you invest in marketing your storage business, you need to spend intelligently. But before you expend a dime, it’s important to understand the value of your customers. In other words, you should know what ...More

Education, Value and Trust Get the Appointment By Brad North Have you ever picked up the phone and shopped around for a storage unit? This is a great way to discover which sales presentations you like and dislike. If you call enough places, however, you will also find most ...More

Impulse Items By Gregg Salkovitch In 1914, Edward John Noble came up with a clever idea. His product, Life Savers, was a struggling brand; but he believed if it was placed in front of a drug-store cash register, it could sell well at a nickel. Noble saw this as prime real ...More

The Importance of Tenant IdentificationUsing card-scanning technology to protect your business and customers By Julia P. Shih In the age of post-9/11, various industries—self-storage included—are finding it necessary to implement heightened security measures, if not for ...More

Rules of Security InstallationAvoiding pitfalls and making the most of gates, access, alarms and camerasBy Chester A. GilliamThese days, self-storage facilities are quite different from those built 10 or 15 years ago. As they have evolved into state-of-the-art facilities ...More