Medical Baseline Allowance

Get additional quantities of energy at the lowest (baseline) price for residential customers. To qualify for Medical Baseline, a California-licensed physician must certify that a full-time resident in your home has one of these medical conditions:

A life-threatening illness or compromised immune system with special heating and/or cooling requirements to sustain the patient's life or prevent deterioration of the patient's medical condition

Medical Baseline/Life Support Contact Preference

Did you receive a letter asking you to provide your method of contact for a planned or unplanned outage? If so, you can now, provide this information online. If you did not receive a letter, but think you should have, please call 1-800-743-5000 for assistance.

For instructions and how to apply for Medical Baseline, download and print the appropriate documents

Un-enroll

*Life-support equipment includes any medical device used to sustain life or relied upon for mobility (as determined by a licensed doctor). Equipment is for home-use only. Equipment used for therapy rather than for life support generally does not qualify for Medical Baseline. Notify PG&E of any full-time resident in your home on life-support equipment so we can place a special code on your account. We use this code to notify customers if service will be interrupted due to planned maintenance, repair, construction or rolling blackouts. We are unable, of course, to provide advance notice of unscheduled power interruptions due to events such as storms, accidents, vandalism or equipment failure.

Contact Us

For general questions, please contact PG&E's Customer Service Center at 1-800-743-5000.

Additional Resources

Breathe Easy Solutions™

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