FAQs

I LOVE YOUR WORK! WHEN SHOULD I BOOK MY HAIR & MAKEUP SERVICES WITH YOU?

In demand vendors book up very quickly, so as soon as you have a date and venue set, please reach out to check availability. During peak bridal season (May – Oct), we often book a year and a half in advance. This doesn’t mean we won’t have your date available if it’s closer than that, but it’s best to reach out to us as soon as possible.

HOW DO I BOOK YOU?

To book us for your wedding day, we require a signed contract and 50% non-refundable retainer. With the ease of today’s technology, we can do everything digitally! Once your date is reserved, we can schedule your preview run prior to your wedding.

HOW SOON DO YOU NEED TO KNOW THE TOTAL NUMBER OF PEOPLE WANTING SERVICES?

We need to know the total number of people for hair and makeup services at the time that you book us with a signed contract. The number of artists/stylists and length of time we reserve for you is based off of this figure. We are always happy to add on additional services after initial contract signing as long as we have availability to do so, but that is not always possible. We can only guarantee services that are included on the initial contract.

CAN YOU PROVIDE SERVICES FOR THE BRIDE ONLY? WHAT IF WE DON’T MEET YOUR MINIMUM?

We are more than happy to provide services for just the bride, or for smaller bridal parties. Our pricing minimum will still apply, which is the cost equivalent of 4 people for hair and makeup during the peak months of May-Oct and 3 people for hair and makeup during the off-peak months of Nov-April.

DO YOU COME TO ME ON MY WEDDING DAY?

Yes! We offer our hair and makeup services on-location and will come right to you, wherever you will be getting ready.

WHEN SHOULD I BOOK MY PREVIEW RUN?

We recommend scheduling your preview run 1-2 months prior to your wedding. Best results are achieved when your hair is the same length/cut/style and your skin is a similar tone/texture/condition as to how it will be on your wedding day. Preview runs take place at our studio in Sturbridge, Mon – Wed from 10am – 2pm. Please take into consideration that we work weddings on the weekends, and therefore it is usually not possible to accommodate a weekend preview run request.

MAY I DO A HAIR AND MAKEUP TRIAL RUN BEFORE I COMMIT?

Absolutely! We want you to be 100% comfortable with your decision. Please keep in mind that we cannot hold a date without a retainer and signed contract, so your wedding date will still be available for others to book in the meantime. We also recommend scheduling a preview run a month or two prior to your wedding as well, as a lot of differences can occur to your skin and hair from season to season, and we can not guarantee that the same products we used on you at a trial run a year before your wedding will still be the best products for you on your wedding day.

HOW LONG DOES A BRIDAL PREVIEW RUN TAKE? WHAT DOES IT INVOLVE?

The preview run usually takes around an hour, a bit longer if both hair & makeup are being done together. When you first arrive we will talk briefly about what it is you are looking for – any particular looks you have in mind, the look & feel of your wedding, the style of your gown, how much makeup you wear on a regular basis. This will allow us to come up with the perfect look together for your big day! During the application itself we’ll chat and get to know each other. Once your look has been finalized we’ll write everything down and take a couple pictures so we can duplicate it on your wedding day.

HOW LONG DOES A WEDDING DAY APPLICATION TAKE?

On the wedding day, both hair and makeup applications take anywhere from 30 – 45 minutes each per person, depending on the desired look, client’s skin condition and hair length/thickness, and other variables.

DO YOU OFFER TRADITIONAL MAKEUP INSTEAD OF AIRBRUSH? IS IT LESSER PRICED?

If you have someone in your bridal party who would prefer to have their foundation traditionally applied rather than airbrushed (we wouldn’t know why!), we are more than happy to accommodate them. We use the same products whether applied by hand or by airbrush, so the pricing is the same. We do not upcharge for airbrushing as many artists do.

WHAT MAKEUP BRANDS DO YOU USE? ANY PARTICULAR LINE?

Our kits are filled with a combination of quality products that represent a mixture of professional brands (i.e.-Viseart, Temptu, La Femme, Make Up For Ever) and consumer brands (i.e.-MAC, Laura Mercier, Stila, Smashbox). No single brand has the best products in each category, so we prefer to pick & choose to offer the highest quality for the best results.

IS THE MAKEUP YOU USE HYPOALLERGENIC?

The products we use are labeled as hypoallergenic, HOWEVER the term hypoallergenic is actually just a marketing gimmick that the cosmetic industry uses to make customers believe their products will cause fewer allergic reactions than others. Any company can throw that label on any product they want, and it means nothing. Here’s an article on it by the FDA: “Hypoallergenic” Cosmetics

DO YOU COVER TATTOOS, SCARS, BIRTHMARKS? HOW MUCH DOES IT COST?

Absolutely! This is something that needs to be discussed with us in advance, however. A special kind of makeup is required for this type of coverage, so please let us know so we can bring it along with us. The cost varies depending on size and level of coverage required. Location is also a factor. Please contact us for a customized quote.