Swiss Quality

Punctuality

"As punctual as the Swiss railway" could become a common saying. While in some countries the words punctuality and railway are only used ironically in the same sentence, the Swiss Federal Railways (SBB) have an international reputation for absolute reliability. The Swiss railway sets its own particularly high standard: In 2009 they tightened up the standard European five-minute definition of punctuality. Since then, trains are regarded as late if they arrive at their destination more than three minutes after the scheduled time. According to official statistics, in 2014 87.7 percent of SBB customers arrived at their destination on time (source: SBB Facts and Figures).