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One of the main drivers in the founding of Acquia was to support organizations that wanted to use what was then a relatively new technology called Drupal. So it meant a lot as the customer solutions team recently hit the milestone of successfully completing 100,000 support engagements.
This is a particularly rewarding number because it represents the thousands of times we’ve been able to successfully help Drupal users meet the challenge of managing and scaling their sites.
Our customers, including some of the world’s leading Drupal users, are on the cutting edge of technology. Their sites... More

Part 2 - In this podcast, Yves Chedemois, aka yched, and I cover some changes to Drupal 8 core – CMI, the plugin system, and how they (and object oriented code) benefit developers. Yched is an important contributor to Drupal: he has been a maintainer of what was called CCK in Drupal 4.7 through Drupal 6.x, then became the core Field API in Drupal 7.... More

In our previous blog post, we focused on defining your requirements to help you prepare your job description. To attract the right candidate, you’ll also include the qualifications you require and find ways to portray your company culture. In the third post in the series, we’re emphasizing ways to widen your net and increase your chances of attracting the best candidates in these 5 steps:... More

As cloud hosting has become part of the technology landscape, offsite technical expertise also has become the norm. This has changed the game for IT, greatly simplifying the configuration, operation, and support a company's technology infrastructure.
"Acquiring and implementing technology is no longer the secret sauce of IT," admits Tom Catalini, the chief information officer at the Museum of Fine Arts in Boston.
Yet, to Catalini, these are positive developments. "IT pros have a much better opportunity to really engage in the business now," he says.
Catalini, president of the Boston Society... More

It’s no secret that a global shift is taking place in corporate cultures due to the change in the way brands tell their stories through various digital channels.
In the financial services industry, we are starting to see this shift take place in real time due to the way digital media and social are entrenching themselves into each brand. In order to keep up with this rapid change of innovation, a brand and its story needs to be visible through all platforms.
This includes the ability to connect with customers across the globe. Financial Services companies can now attract and convert a new... More

Cross-posted with permission from DigitalDisruption.com
Over the weekend I made an effort to evade the New England cold and pop into the mall to do some pre-holiday shopping. As I walked past the Apple store, I saw exactly what I had expected: an array iPhone 5C's and 5S's in the window, illuminated by glowing lights that formed a snowflake.
I expected nothing less from the brand that truly integrates content, community and commerce. Delivering this integrated experience is what makes the Apple Store work so well. The products, the... More

With Thanksgiving falling late this year, retailers and brands are scrambling to deal with almost a week less of shopping time between turkey day and the big day. With less time, the stakes are higher than ever to ensure your site’s uptime. There are sites that are too big to fail (e.g.... More

Here are some of the past week's highlights from DigitalDisruption.com, Acquia's portal for examining the impact of digital disruption.
A-Ha Social Business Summit - New Hampshire #throughglass
Google Glass Explorer Donald Schwartz attended the A-Ha Social Business Summit where everyone was there to share social marketing knowledge with a focus on video. So, of course, he was busy all day with Glass demos and discussions around where wearable might fit into the social mix.... More

"At my family's store growing up, if a customer came in 1 minute before closing, you didn't tell them to leave! You didn't bother them at all. You let them shop. You let them shop for as long as they needed, even if they didn't buy anything. And you closed the store once they were done shopping!"
I'm incredibly fortunate to run our sales development team at Acquia. In a nut shell, our job is to build sales pipeline to help our company continue its growth. The team is made... More

Imagine this: You walk into a local department store and browse until you find just what you’re looking for, but then you discover there’s no cash register in the building… you have to walk several blocks to get to the place where you can checkout.
Sounds kind of crazy, right? Well, while you’d never find that situation in-store, that’s the situation that all too many digital shopping sites have created for their potential shoppers. Unfortunately many brands and retailers take consumers down disjointed research and purchase experiences, which works against the ultimate goal of conversion.... More

What's new with Drupal 8?
Config translation UI in core
We now have a config translation UI in core! The module builds forms off of configuration schemas and automatically attaches translation operations to overview and edit forms. Whilst working on this module dozens of core bugs and DX issues were identified and resolved, all of which made Drupal 8 better.
Congratulations to everyone who worked on the issue for the last six months. With 27 people credited, the issue tied with this issue for the record... More

Over the next month, I’ll be revisiting some of my earlier blog posts to see how media and entertainment trends have developed. One of 2013’s major themes in the media and entertainment industry is consolidation. Back in September, I highlighted $6.78 billion dollars in 2013 mergers and acquisitions in just one media segment: companies that own local TV station affiliates. This segment seems to be the most heavily affected by consolidation this year, and the result is companies like Gannett, Sinclair and many others face complex CMS integrations or replatforming to new CMS systems.... More

Part 1 - I spoke with Yves Chedemois, aka yched, on a very pleasant September afternoon outdoors at DrupalCon Prague. You might hear the odd skateboard or two in the background of our conversation. Yched is an important contributor to Drupal: he has been a maintainer of what was called CCK in Drupal 4.7 through Drupal 6.x, then became the core Field API in Drupal 7. In part one of our conversation, we talk about Yves's time working... More