TWIN HILTON DELUXE ROOM

Keep fit in the 80ft x 50ft heated pool and well-equipped fitness center, or unwind with a massage. The hotel has 16 meeting rooms for 2-585, a business center and an Executive Lounge. All rooms offer city or garden views. Pick an Executive Room or Suite for Executive Lounge Access. Wireless internet access is available throughout the hotel.

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

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Hilton Frankfurt hotelsuoer hotel

Dorin55
from

Submitted on 17-05-2016

The hotel is luxorious, fantstic location - right in thr center of the city, few min walking distance from the Old Opera house, business centers and shopping areas
Breakfast is delicous,including the park view

Hilton Frankfurt hotelGreat location, Great hotel

John L
from Cape May, United States

Submitted on 17-05-2016

I would definitely return to this hotel when traveling to Frankfurt. Ideal location to explore the city and top notch staff.The hotel offers everything you need onsite and convenient to the subway system.

Hilton Frankfurt hotelDont lie

VonVintlo
from Johannesburg, South Africa

Submitted on 18-05-2016

Arrived at the hotel, was given a smoking room, and i dont smoke. When i went back to reception, the gentleman told me no other rooms available. When i questioned that, he then gave me a room on the first floor. Didnt want that, he then found a room on the 4th floor. Rooms are average size, bathroom good size, bath with seperate shower which is nice. The access code for the complimentary wifi wasnt given to me. Breakfast always good at the hotel. No gym onsite, but there is a great gym next door...
Arrived at the hotel, was given a smoking room, and i dont smoke. When i went back to reception, the gentleman told me no other rooms available. When i questioned that, he then gave me a room on the first floor. Didnt want that, he then found a room on the 4th floor. Rooms are average size, bathroom good size, bath with seperate shower which is nice. The access code for the complimentary wifi wasnt given to me. Breakfast always good at the hotel. No gym onsite, but there is a great gym next door at a price, and complimentary to gold members. Check out and check in always has queues at peak times, they should allocate more staff
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Hilton Frankfurt hotelGood hotel for business trip

Adrian C
from Leigh-on Sea, United Kingdom

Submitted on 22-05-2016

Hotel is centrally located and is architecturally very nice. Ideal for business trips as not sure why else you may visit Frankfurt. Rooms are nice but they are pretty much standard for this type of hotel in a major city's central business district.
Had a good stay although they managed to somehow charge me twice which I then had to get my credit card company to claim back. Otherwise a good stay.

Hilton Frankfurt hotelNot good value for money

andrewdK9458OT
from Nicosia, Cyprus

Submitted on 24-05-2016

Very weak wifi, no complementary water in room, no slippers. No recognition that I am a HHonors member. This was not good value for money. The only good thing was the breakfast, good breakfast facility and friendly and helpful staff.

Hilton Frankfurt hotelLarger room on 8th floor

DC_Gale
from Redwood City, California

Submitted on 27-05-2016

Hilton Gold member. Was given a room on the 8th floor (not an executive floor, which was the same at my stays in Munich and Berlin this trip). The room was the largest of this trip, clean, with a very large bath. We took the metro in from the train station and the S-bahn to the airport (S8 or 9) gets you to/from the airport. The hotel is in the downtown area. Lots of cafes and plenty of shopping within walking distance as well as the opera house. Buffet breakfast and wifi were included as a gold...
Hilton Gold member. Was given a room on the 8th floor (not an executive floor, which was the same at my stays in Munich and Berlin this trip). The room was the largest of this trip, clean, with a very large bath. We took the metro in from the train station and the S-bahn to the airport (S8 or 9) gets you to/from the airport. The hotel is in the downtown area. Lots of cafes and plenty of shopping within walking distance as well as the opera house. Buffet breakfast and wifi were included as a gold member.
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Hilton Frankfurt hotelGreat stay !!!

James H
from Jeffersonton, United States

Submitted on 27-05-2016

I had the pleasure of a 2 night stay at the Frankfurt Hilton May 19 - 20. The hotel was spotless, the staff excellent. Virtually everything was top notch - check-in, check-out, room quality, cleaning staff, and especially the staff in the lounge - all at or above expectations. The only element less than stellar was spotty TV service. Another member of my party reported the issue was informed it was a known issue and being worked on. There were plenty of small cafes and shops close by. Exc...
I had the pleasure of a 2 night stay at the Frankfurt Hilton May 19 - 20. The hotel was spotless, the staff excellent. Virtually everything was top notch - check-in, check-out, room quality, cleaning staff, and especially the staff in the lounge - all at or above expectations. The only element less than stellar was spotty TV service. Another member of my party reported the issue was informed it was a known issue and being worked on. There were plenty of small cafes and shops close by. Excellent dinner at the Ojo de Agua only 2 blocks away. Excellent experience.
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Hilton Frankfurt hotelUrgently needs a renovation.

Neubiberg75
from M√ľnchen

Submitted on 29-05-2016

The hotel needs a renovation. Rooms are outdated and safety deposit boxes never work. They charge separately for Internet and also for the use of the gym. For that price level there are much better hotels in the city.

Hilton Frankfurt hotelConvenient Location & GREAT Gym!

AdrienneGlobeTrotter
from Woodcliff Lake, New Jersey

Submitted on 31-05-2016

I've stayed at this hotel once before while traveling on business and decided it was conveniently located to the office and stayed a second time. It's a 5 minute walk to And er Welle and not far from the heart of everything. The rooms are clean and there are plenty of English TV channels (which is nice when you travel as often as I do). Last time I was here I didn't use the gym but this time...WOW! The hotel leverages the fact that it's connected to the Fitness First facility and this is fantast...
I've stayed at this hotel once before while traveling on business and decided it was conveniently located to the office and stayed a second time. It's a 5 minute walk to And er Welle and not far from the heart of everything. The rooms are clean and there are plenty of English TV channels (which is nice when you travel as often as I do). Last time I was here I didn't use the gym but this time...WOW! The hotel leverages the fact that it's connected to the Fitness First facility and this is fantastic if you like to keep fit while you travel (which can be a challenge!). It was like the gym I go to when I'm home. Incredibly well-appointed, plenty of machines and even has a drink/smoothie bar. Just fantastic. Really please with this.
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Hilton Frankfurt hotelGood location , good service, good rooms

keltzar
from singapore

Submitted on 17-06-2016

There is absolutely nothing to complain about.
Location is good, within easy walk of the shopping district (10mins)... and there are food and drinking options all in the vicinity. It is also near some of the tourist attractions of frankfurt and the airport is maybe 15-20mins away by taxi.
Staff were friendly and professional. Wifi is free if you're an Honours member.
Hotel is in good upkeep, comfortable... and my rooms was well appointed. I would say that generally, the service and hotel con...
There is absolutely nothing to complain about.
Location is good, within easy walk of the shopping district (10mins)... and there are food and drinking options all in the vicinity. It is also near some of the tourist attractions of frankfurt and the airport is maybe 15-20mins away by taxi.
Staff were friendly and professional. Wifi is free if you're an Honours member.
Hotel is in good upkeep, comfortable... and my rooms was well appointed. I would say that generally, the service and hotel condition of this Hilton is far better than most others I have been in - and I've stayed in Hiltons from Darwin in Australia to Hilton in downtown Manhattan.
If I'm in Frankfurt again , I would consider staying here.
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Hilton Frankfurt hotelGood business hotel

mwant999
from Luanda, Angola

Submitted on 18-06-2016

Traveled on business and arrived on Sunday morning. As I had Sunday off decided to go see the sites and this hotel is in good walking distance of the tourist sites, very quite on Sunday around the hotel but thats fine. Weather was raining and cold with some snow. Room nice and clean, typical Hilton standard. I had both breakfast and supper in the hotel. Supper was good, nice varied choice, good taste and presentation, good wine and a small restaurant which is good. Breakfast good choice, asked f...
Traveled on business and arrived on Sunday morning. As I had Sunday off decided to go see the sites and this hotel is in good walking distance of the tourist sites, very quite on Sunday around the hotel but thats fine. Weather was raining and cold with some snow. Room nice and clean, typical Hilton standard. I had both breakfast and supper in the hotel. Supper was good, nice varied choice, good taste and presentation, good wine and a small restaurant which is good. Breakfast good choice, asked for poached eggs which were well done properly as requested. I mentioned I arrived o a Sunday and I did so as a very large group of Chinese were getting ready to leave on the next part of the their tour, this meant the hotel was stretched, no one to help me with bags from cab to hotel or room. A lot of confusion at check in as well. All over the world I book for the night before I arrive when I am arriving at 6 am the next day to guarantee a room, at this hotel it did not work and they cancelled the reservation, took some time to get reinstated, so be warned this option does not work here.
Overall good hotel, porter services stretched on Sunday mornings, food good, upstairs executive facilities good as well.
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Hilton Frankfurt hotelLovely hotel and a beautiful city

salmonds5
from Portsmouth, United Kingdom

Submitted on 18-06-2016

Loved every minute of our stay here. Room perfect. Bed really comfy. Even had an afternoon siesta. Staff all really attentive. Pool and spa area clean. Breakfast. Huge selection. Could of been a bit hotter though.

Hilton Frankfurt hotelWonderful hotel, great staff

ginacat02
from Mendocino

Submitted on 18-06-2016

This is a lovely hotel in a nice location not far from the river and the old town. It is right next to a subway station too. The staff are uniformly friendly and helpful, the fitness center is great, there is 24 hour room service and a fabulous breakfast buffet! We loved the rhubarb strawberry compote, the smoothies, the berries on the great yogurt, and all the hot items too. The executive lounge is very nce too. Would love to stay here again!

Hilton Frankfurt hotelTop Notch

tivmamtv
from Omaha

Submitted on 19-06-2016

One of the best staffs that I have run across. Very helpful/concerned when we had a minor problem (lost luggage). Wonderful room on the executive floor and enjoyed the amenities that came with the room. Prices are best on the weekends. Highly recommend!

Hilton Frankfurt hotelGreat Hotel and Staff!

Wilford B
from Kaiserslautern, Germany

Submitted on 23-06-2016

One of the best hotel experiences I've ever had. The wide-open lobby is welcoming and the staff was great. As a Hilton Honors member, everything was ready when we arrived. The breakfast buffet was excellent and the bartenders were very generous. ;-) Great hotel for the price.

Hilton Frankfurt hotelWorld class staff and facilities

970JimW
from

Submitted on 24-06-2016

Wonderful over night stay and a tremendous value. Highly recommend a room overlooking the park. The room was spacious, well accommodated and spotlessly clean. The workout room was the largest, cleanest and best organized that I have encountered in a hotel. The breakfast buffet was high quality and had a diverse offering. Very impressive indeed. As an aside, watching the elevators from the lobby was mesmerizing. They were elegantly designed and artistic. Staff was tremendous. Strongly recommended...
Wonderful over night stay and a tremendous value. Highly recommend a room overlooking the park. The room was spacious, well accommodated and spotlessly clean. The workout room was the largest, cleanest and best organized that I have encountered in a hotel. The breakfast buffet was high quality and had a diverse offering. Very impressive indeed. As an aside, watching the elevators from the lobby was mesmerizing. They were elegantly designed and artistic. Staff was tremendous. Strongly recommended.
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Hilton Frankfurt hotelGood city hotel

lil138
from Singapore, Singapore

Submitted on 24-06-2016

Their staff is very well trained. Our family stayed there 3 nights on the way home from the Christmas markets. A mistake was made on the booking of one of the four rooms. The front office staff rectified it by giving us an upgrade to a penthouse suite for the entire stay. Room service too, is very good. Rooms are clean and beds are comfortable.
Loved the lobby atrium and the internal bubble lifts.

Hilton Frankfurt hotelOne among the Best Hotels

Syed Salman R
from Karachi, Pakistan

Submitted on 28-06-2016

Great and quiet location, with professional staff. Park behind the hotels gives it an extra edge to relax in absolute peace.. breakfast buffet is best presented and selected as you can imagine. everything is an A+, best value for money..

Hilton Frankfurt hotelNice hotel

bgs234
from New York City, New York

Submitted on 29-06-2016

This hotel is very nice and it is modern. There is a very dramatic lobby with a very high courtyard feel. People with a fear of heights (like me) may be a bit uncomfortable because the elevator is all glass looking out onto this courtyard as it goes up and up and up. I had to face away towards the elevator door. And also as you walk in the hallway towards your room, there are floor to ceiling glass windows that look out onto the lobby courtyard as well so I had to walk fast and turn away as it m...
This hotel is very nice and it is modern. There is a very dramatic lobby with a very high courtyard feel. People with a fear of heights (like me) may be a bit uncomfortable because the elevator is all glass looking out onto this courtyard as it goes up and up and up. I had to face away towards the elevator door. And also as you walk in the hallway towards your room, there are floor to ceiling glass windows that look out onto the lobby courtyard as well so I had to walk fast and turn away as it made me nervous. But that being said, it was quite dramatic and very nice. A few of the rooms have this view but most have outside views, as did my room. The room is modern, clean and very nice. They do not have free wifi in the rooms unless you are a Hiltons Honor member which I think is not right. Every other hotel I stayed in during my stay in Germany had free wifi in the rooms. And for the price of this Hilton room which was $246.25 American Dollars for one night (the priciest hotel of my stay), they should have free wifi. No free breakfast either. But a decent location, you can walk to a lot of the shopping and restaurants. And you can walk from the train station there as well.
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Hilton Frankfurt hotelReliable business hotel

Happado
from Greenwich, Connecticut

Submitted on 02-07-2016

I have stayed here a number of times and have found the hotel to be reliable, clean and comfortable. The breakfast is very good. The gym is decent, but a bit of a chore to find. It would be nice if the gym were included in the room price.
The rooms themselves are sizable and perfect for a business trip.

You cannot fault the Hilton in Frankfurt: the lifts work, the rooms are clean, checkin was efficient, and I slept fine. OK, the pool is a bit disappointing as it is a lane-pool, part of the muscle-bound local gym. And checkout a bit painful (see picture). But as a hotel, it's fine.
However on top of my ‚?¨245 room charge, then then asked me to approve ‚?¨14 for internet access (I had just arrived, I was tired and jetlagged. So erm, well, I'm on business, I'm not paying personally, I guess that'...
You cannot fault the Hilton in Frankfurt: the lifts work, the rooms are clean, checkin was efficient, and I slept fine. OK, the pool is a bit disappointing as it is a lane-pool, part of the muscle-bound local gym. And checkout a bit painful (see picture). But as a hotel, it's fine.
However on top of my ‚?¨245 room charge, then then asked me to approve ‚?¨14 for internet access (I had just arrived, I was tired and jetlagged. So erm, well, I'm on business, I'm not paying personally, I guess that's OK...)
But on reflection Hilton, ‚?¨14 EURO?! That's more than most people pay for a MONTH of fibre optic on-demand at home. And about ‚?¨14 more than I've paid in any hotel in the last 5 years. Backdoor charging for internet is how hotels made money in the 80s. And why people stopped coming to those hotels in the 90s. (You can almost imagine the Hilton management meeting; "ah yes, we are losing revenue to the newer hotel chains, but we have 300 rooms, imagine how much MONEY we could make charging all of them for internet! Well done us! And, better still, what if we ALSO charge them ‚?¨33 for breakfast...")
Yes, fellow traveller, T-H-I-R-T-Y T-H-R-E-E EUROS for access to the breakfast buffet. Wow, Hilton! I hope you enjoyed your run of luck in the 80s, because a brand that exhibits that kind of disdain for its customers hasn't got long to go nowadays. There are 20 other hotels in Frankfurt I would rather stay at. Ones who would treat me genuinely as a guest, as opposed to a source of income.
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Hilton Frankfurt hotelFrankfurt Stay

Lisa Jean K
from Bamberg, Germany

Submitted on 08-07-2016

Stayed at the Hilton for a weekend after a business trip in Koln. The hotel is in a convenient location to the city center and is modern and up to date. Friendly reception and concierge staff, very nice breakfast buffet and lounge area. Rooms were very clean and very good connectivity for WIFI service in the room and bar/lounge area. Very comfortable and familiar for US traveler based on other European stays.

Hilton Frankfurt hotelClean and comfortable

Danrzr
from London, United Kingdom

Submitted on 10-07-2016

I stayed here only briefly for one night whilst on business. The hotel room was clean, spacious and comfortable. Check in and check out was also quick and friendly. Issues were that there were no plugs near the bed to charge phones and the breakfast was ridiculously priced at almost 30 euros.

Hilton Frankfurt hotelNo gym included

Edwin d
from

Submitted on 12-07-2016

Bad. Very bad. Such a luxurious hotel. Advertising with gym and pool...only pool is included. They charge extra for using the gym.and with these room prices! It is not mentioned in the hotel info in the room. Only at the desk at the gym. Very bad.

Hilton Frankfurt hotelPerfect location for a good hotel

VirgMD
from Matawan, New Jersey

Submitted on 14-07-2016

We loved the location , walked everywhere. Staff was courteous , no wait for check in / out. Breakfast was excellent but price was a bit steep at e33 pp. I recommend very highly, will stay here again. Overall worth the $$.

Hilton Frankfurt hotelExcellent Service and amenities!

jamessW5156ZR
from London, United Kingdom

Submitted on 16-07-2016

Loved this hotel. Excellent service and very nice Executive suites. The Hotel is very close to shopping, restaurants and transportation. I would definitely recommend friends family and co-workers stay at Hotel.

Hilton Frankfurt hotelBed was hard as a rock

Christopher H
from New Baltimore, Michigan

Submitted on 16-07-2016

Room was entirely to small and bed was hard as a rock. I informed the front desk at check out but they didn't seem to care. As a Hhonors diamond status guest I would expect better accommodations. The hhonors lounge was tiny but the breakfast was excellent.

Hilton Frankfurt hotelAmazing!!!

881marcelob
from Berlin, Germany

Submitted on 19-07-2016

This hotel is simply fantastic!!! Clean, close to center. Easy to reach by car or bike. We stayed in two rooms, because they did allow two children in the same room. But this was pretty cool, a little bit more expensive than we did desire, but everything was fine.

Hilton Frankfurt hotelWell appointed and access to a good gym

Jane M
from

Submitted on 19-07-2016

Room was quite spacious for the base and well Appointed. Only here for a night before leaving for home. We were able to secure a late checkout which helped as. Our flight didn't leave until 10pm.
Walking distance to shops and bars.
Staff were friendly. Access to fitness first gym which was great. Nice to have a bath.

The hotel is well located near shopping and sights. The rooms and food are good. But.... this is the only hotel in 6 weeks of being in Europe touring with my family, to charge for WiFi and the gym separately. And it's absurdly expensive at 24 euros for 24 hours of wifi. They also charge 12 euros for the gym. Every other hotel I went to in the last six weeks include this. Another extreme annoyance, I had 2 rooms interlocking. (Nice rooms I would add). At 8am on the dot, I had an Indian housekeepi...
The hotel is well located near shopping and sights. The rooms and food are good. But.... this is the only hotel in 6 weeks of being in Europe touring with my family, to charge for WiFi and the gym separately. And it's absurdly expensive at 24 euros for 24 hours of wifi. They also charge 12 euros for the gym. Every other hotel I went to in the last six weeks include this. Another extreme annoyance, I had 2 rooms interlocking. (Nice rooms I would add). At 8am on the dot, I had an Indian housekeeping man bashing on the door like a banshee. I was as tired as hell, having moved my family from the Croatian Coast the day before to Frankfurt. He wanted to clean my room, I said "What are you doing waking my family at 8am" , and he shouted "housekeeping housekeeping" in my face, indignant, as apparently in his mind he is entitled to wake the hotel guests in order to find a room to clean. I was so annoyed as my 4 year old started calling out, I said "get out" and closed the door. He was completely affronted that I would challenge him on smashing on random doors and waking people so he can clean toilets. But it didn't end there! I was in room 212, he went to 213 and smashed on that, same deal. Except I was in a pair of underwear and ready to throw him off the balcony before he he went for round 2. @the hotel, this mans behavior, smashing on doors waking people in the hope he finds an empty room to speed up his day, is totally unacceptable. Yeh I could have put do not disturb, but I shouldn't need to at 8am. I appreciate a hotel is only as good as its weakest link. I would hope that you read this and react to it with your housekeeping policy, and sort out your WiFi and gym policy. You are out of step and the nickel and dime money grabbing will not engender families like ourselves to return to your hotel.
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Hilton Frankfurt hotelGreat gym & 25m pool - only downside is not open 24/7 and opens late on weekends

pickyhotelguy
from California

Submitted on 22-07-2016

This still ranks as a five for all the other reasons noted - friendly staff, modern room, convenient location. The only very modest downside is the lack of 24x7 gym & pool access, especially on weekends when the opening time is a tad late.

Hilton Frankfurt hotelDecent place to stay!!!

Parpanatha Pala... M
from Fahaheel, Al Kuwayt, Kuwait

Submitted on 22-07-2016

Hilton City Centre is located in the shopping area and the property is decent. Room space is good and somehow the sleep quality is bad - you could hear the sound of the nearby rooms at midnight including the usage of the bathrooms. The breakfast is standard and there is a good possibility of improvement.
One thing really Hilton need to improve is their internet connection speed, it is really terrible. Also,it seems they block the email servers as I could not download my office emails in outloo...
Hilton City Centre is located in the shopping area and the property is decent. Room space is good and somehow the sleep quality is bad - you could hear the sound of the nearby rooms at midnight including the usage of the bathrooms. The breakfast is standard and there is a good possibility of improvement.
One thing really Hilton need to improve is their internet connection speed, it is really terrible. Also,it seems they block the email servers as I could not download my office emails in outlook due to the internet issues.
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Hilton Frankfurt hotelModern Corporate Hotel - Good Central Location

Andrew C
from

Submitted on 24-07-2016

Nice efficient checkin and large and comfortable foyer.
Rooms as expected from a Hilton this is one of the good ones. (I stay a quite a lot of Hilton). Good location for local restaurants in the city centre and just at the back of the main shopping area in Frankfurt

Hilton Frankfurt hotelCentrally located hotel

gensley c
from Santo Domingo, Dominican Republic

Submitted on 24-07-2016

This hotel is centrally located within walking distance of the city where you can find a lot of shops and restaurants. It is a nice hotel that offers all services. The hotel is both good for business and vacation. They offer a nice breakfast and lunch buffet. Behind the hotel there is a nice park where you can for a relaxing walk.

Hilton Frankfurt hotelHome Sweet Home

stephanhkg
from Hong Kong, China

Submitted on 24-07-2016

As always an very relaxing and extraordinary experience. The staff is a real asset, going the extra mile if necessary, friendly and supportive. The views and rooms level 10 up are great. Maybe a slight improvement requirred for the internet as not extremly fast and sometimes hard to connect but overall great experience.

Hilton Frankfurt hotelVery Nice Stay

sumit p
from

Submitted on 01-08-2016

The hotel is very well located with easy access to shopping, sightseeing and restaurants. Underground station is close-by and the nightlife is great too. The swimming pool is great. The spread of breakfast is very good with something for everyone.

Hilton Frankfurt hotelGreat Location - close to many bars & shopping.

Ken P
from Clearwater, Florida

Submitted on 03-08-2016

I arrived early morning from the US. The room I reserved wasn't ready but they had a room one floor down. Wanting a shower and nap, this was perfect. Outstanding check in process, very fast and professional. Great 7th floor room. Standard Hilton room, bed was very comfortable. Nice water pressure in shower. Plenty of hot water as well. Wonderful open lobby. I was able to use the executive lounge and was very pleased with the selection of food, wine, cocktails. Great service there as well. The in...
I arrived early morning from the US. The room I reserved wasn't ready but they had a room one floor down. Wanting a shower and nap, this was perfect. Outstanding check in process, very fast and professional. Great 7th floor room. Standard Hilton room, bed was very comfortable. Nice water pressure in shower. Plenty of hot water as well. Wonderful open lobby. I was able to use the executive lounge and was very pleased with the selection of food, wine, cocktails. Great service there as well. The internet wasn't that great in the lounge but no problems back in the room.
The hotel is centrally located to transportation, walking street, and many bars. (Gay & Straight).
I never figured what I needed to do to use the fitness center. It is associated with a private gym that is attached. It was my fault for not asking.
When I return to Frankfurt, I will stay at this property. Kudos to the staff and management.
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Hilton Frankfurt hotelThis Hotel Oozes Modern & Has a Touch of Luxury

hindo2012
from London, United Kingdom

Submitted on 05-08-2016

This Hotel oozes modern from the moment you walk in and I have to be honest we were very impressed, I really enjoyed this hotel it has a touch of luxury about it and cannot find any faults except maybe the cost of the breakfast at 30 euro plus which is way over the top. The room was clean, the shower great with a very good non slip surface and everyone remarked about the proper bath towels the bed was nice & firm, the tv had several english language channels including BBC 1 & 2, ITV 1, 2 & 3 ove...
This Hotel oozes modern from the moment you walk in and I have to be honest we were very impressed, I really enjoyed this hotel it has a touch of luxury about it and cannot find any faults except maybe the cost of the breakfast at 30 euro plus which is way over the top. The room was clean, the shower great with a very good non slip surface and everyone remarked about the proper bath towels the bed was nice & firm, the tv had several english language channels including BBC 1 & 2, ITV 1, 2 & 3 overall an excellent hotel if I return to Frankfurt then I would choose The Hilton Frankfurt
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Hilton Frankfurt hotelCentrally located

neslyn
from San Juan, Puerto Rico

Submitted on 07-08-2016

The hotel has a great location, is packed with amenities and courteous staff. The rooms are nicely kept, comfortable in size, and those with park view account for an even better relaxed atmosphere in the otherwise busy city of Frankfurt. Slight con: no free in-room wifi.

Hilton Frankfurt hotelExcellent Hotel with superb location

rapito79
from Taormina

Submitted on 08-08-2016

I stayed at this property for 2 nights and the occasion was a business meeting held by my company at this property. All the facilites are superb, starting from the location of the hotel: city center within easy reach from the aiport by direct S-bahn and a short walk! I like the archtecture of the hotel with a big atrium! Great breakast, nice executive lounge, my room was very large and overlooking the park. staff extremely friendly and professional. Very convenient also the meeting facilities. I...
I stayed at this property for 2 nights and the occasion was a business meeting held by my company at this property. All the facilites are superb, starting from the location of the hotel: city center within easy reach from the aiport by direct S-bahn and a short walk! I like the archtecture of the hotel with a big atrium! Great breakast, nice executive lounge, my room was very large and overlooking the park. staff extremely friendly and professional. Very convenient also the meeting facilities. In the evning you can walk around the area and reach the river in less then 10 minutes! Probably the best choice for an Hotel in Frankfurt
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Hilton Frankfurt hotelFrankfurt Summer Trip

Mohamed A
from Bahrain

Submitted on 08-08-2016

I accompanied by my wife stayed for over two weeks in a king Executive Club room park view. We went around the main areas in Frankfurt specially the outstanding Old Town and the Mainz River and the stylish Zeil shopping street. We also hired a car from AVIS twice, located few hundred meters from the hotel, and visited few towns maximum 2 hours away from Frankfurt

Hilton Frankfurt hotelGreat hotel, great location & great staff

LuKaZ06
from

Submitted on 09-08-2016

-Hotel is approximately 40min drive from the airport by public transport.
-Professional & friendly team from reception to houskeeping. We enjoyed our stay and can only recommend this hotel.
-Clean rooms with amazing views, great facilities & amazing breakfast buffet

Hilton Frankfurt hotelHoliday

Teresa A
from Bassonia

Submitted on 10-08-2016

Service at the Hilton Frankfurt always excellent. Breakfast, wide selection, staff friendly. The room was spacious and executive lounge was welcoming after a long day of site seeing in Frankfurt.
The TV programs could be more selective for English speaking guests.

Hilton Frankfurt hotelAnother fantastic stay!

flyingboy72
from Leeds, United Kingdom

Submitted on 12-08-2016

This is one of two outstanding five star hotels in Frankfurt, the other being the Jumeirah, though since I have Diamond status with Hilton this is obviously my address when travel brings me to Frankfurt. Just completed another great stay in his excellent Hilton property a short stroll from one of the best shopping streets in Europe as well as the Old Town. This hotel is always busy and I think the property should pay better attention to golds and diamonds as all other Hiltons do. As an HH diamo...
This is one of two outstanding five star hotels in Frankfurt, the other being the Jumeirah, though since I have Diamond status with Hilton this is obviously my address when travel brings me to Frankfurt. Just completed another great stay in his excellent Hilton property a short stroll from one of the best shopping streets in Europe as well as the Old Town. This hotel is always busy and I think the property should pay better attention to golds and diamonds as all other Hiltons do. As an HH diamond I very rarely secure an exec level upgrade here, however ive come to discover there is no difference in the room quality, I srill manage to get a separate walk in shower and bath robes. On a positive note the executive lounge although very small and located on a corridor landing out of the lift is infact excellent, so much so that I always choose to take breakfast here and enjoy the peace and tranquillity rather than the busy restaurant downstairs and the louge offering is excellent both hot and cold buffet. the evening reception in the lounge is also first class, aswell as beer and wine they provide a full complimentary bar so you can enjoy a few gin and tonics before dinner! The food they put on is always excellent. One of the man reasons I choose this hotel however is the healthclub. Its one of the best fitness facilities ive ever seen in a hotel, I wish my gym at home was this good!!! The Gym is huge, and you never have to wait for equipment. The hotel also features an Olympic size swimming pool which is amazing and a full wellness area with different saunas, Turkish bath, Jacuzzi and cold plunge pool. If you are not European however please be aware that the Gernan men are quite Manly and go to the sauna completely naked, I mean everything off!! and fully exposed !!!! the expectation is that you do likewise. I was told very firmly to take off my swimming trunks, but hey, when in rome do as he Romans do!!!
A great hotel that I feel proud to call my home in Frankfurt!, though a little more diamond recognition would work wonders. Oh also please note that if you are not a |Hilton honors member you may be charged for the health club, I heard a lot of guests complaining about this on my last stay and noticed that the staff at reception ask your membership level and check off your name on a list. I have never been charged but as I said its an amazing facility and probably the best aspect of the hotel
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Hilton Frankfurt hotelConvenient location

Happytraveller772
from London, United Kingdom

Submitted on 13-08-2016

Large hotel in convenient location for city centre, restaurants and shopping. Choose a room overlooking the park at the rear of the hotel for a more peaceful night and better view. Popular at the weekend with tourists and families so children running around the corridors and rooms is to be expected - unless my stays have been atypical. I liked the bathroom with separate bath and shower and the rooms are a good size. Fitness club with excellent pool co-located. Expensive for drinks and dining in ...
Large hotel in convenient location for city centre, restaurants and shopping. Choose a room overlooking the park at the rear of the hotel for a more peaceful night and better view. Popular at the weekend with tourists and families so children running around the corridors and rooms is to be expected - unless my stays have been atypical. I liked the bathroom with separate bath and shower and the rooms are a good size. Fitness club with excellent pool co-located. Expensive for drinks and dining in the restaurant and there are so many other options close by.
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Hilton Frankfurt hotelOutstanding Customer Service

kpatters
from Edmonton, Canada

Submitted on 05-09-2016

We stayed here for three nights. We were warmly welcomed by the staff at reception and at the Executive Lounge. We lost something in the cab from the airport and the staff followed up with the cab company and two days later we had it delivered in person. Our Executive Lounge room and lounge access was worth the extra $. The location of this hotel made it great for walking to tourist sites, for shopping and for dining. We booked a private walking tour and the guide met us at reception. The ...
We stayed here for three nights. We were warmly welcomed by the staff at reception and at the Executive Lounge. We lost something in the cab from the airport and the staff followed up with the cab company and two days later we had it delivered in person. Our Executive Lounge room and lounge access was worth the extra $. The location of this hotel made it great for walking to tourist sites, for shopping and for dining. We booked a private walking tour and the guide met us at reception. The hotel is modern and very comfortable. We had breakfast in the main floor restaurant and it was superb. We highly recommend this hotel whether it be for business or pleasure.
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Hilton Frankfurt hotelExcellent service

Martin R
from London, United Kingdom

Submitted on 05-09-2016

Hotel in fantastic central location. Staff were extremely pleasant and helpful and went out of their way to help with travel arrangements. Rooms clean and up to usual standard. Executive lounge had a good spread of drinks and food. Breakfast was a relaxing experience with staff catering to all the different demands of a large group.

Hilton Frankfurt hotelDecent and comfy stay

Ghoony
from

Submitted on 07-09-2016

Good and comfy place in a very convenient location. Rooms are nice, bed comfy.
Staff is very helpful and nice, could be a bit more flexible and service orientated. Checked in 2 hrs earlier and been asked for 50 Euro although room was available already. With something like this you drive customers mad.
Anything else was ok.

Hilton Frankfurt hotelLocation

Ozge T
from Istanbul, Turkey

Submitted on 08-09-2016

Big comfy rooms. Location is very good , safe area of Frankfurt and walking distance to city center. Poor service and hospitality, housekeeping knocking door at 10 am ( do you really need to come that early? ) , guys at reception making fun of the guests cause they can't speak English as good as they do!! Would definitely choose another hotel next time when I am in Ffm!

Hilton Frankfurt hotelBeautiful Hotel

Mandy M
from Nanaimo, Canada

Submitted on 08-09-2016

Stayed a total of 8 nights withing a 3 week period. A few hiccups, and a few not great front-desk staff, but everything else made up for those little slips. Gorgeous rooms with excellent views. Great food and service in the restaurants and lounge. Excellent locations, just a few minutes walk to most things in downtown Frankfurt. Very clean.
Would highly recommend.

Hilton Frankfurt hotel2016 IFFA TRIP

edward114989
from Louisiana, Missouri

Submitted on 13-09-2016

Booked this hotel for our stay at the IFFA meat fair at the Messe in Frankurt. This event only takes place every three years. A two block walk to the metro station and a short ride to the Fair grounds makes for very convenient accomodations. This is a
great business hotel with a first class buffet breakfast. Very nice

Hilton Frankfurt hotelBusiness trip

martin O
from

Submitted on 16-09-2016

This is an excellent hotel. I stay at Hilton hotels all over the world. They are all good. This was very nice good food great service especially in the bar. Loved it and will come back. I really enjoyed the pool and sauna really well run.

Hilton Frankfurt hotelGreat Experience

David O
from Orlando, Florida

Submitted on 18-09-2016

The rooms were beautiful and spacious. The hotel provide umbrellas the day it was raining. The staff was very helpful and friendly. The hotel was located to many restaurants and bars. There is no self parking, but there is a 24 hour valet.

Hilton Frankfurt hotelFirst class Hotel

10jas
from Birmingham

Submitted on 19-09-2016

Very helpful staff , nothing is to much trouble all seemed very eager to assist in any way. Location for Exhibitions is only 15 minutes away with taxi rank outside hotel. Rooms exceptionally clean with quality fittings.

Hilton Frankfurt hotelSecurity Issues

James U
from Chicago, United States

Submitted on 19-09-2016

I have stayed at this hotel numerous times. The reservations are made by my company so I do not have a choice about choosing this hotel. After this trip I will notify my company of the security issues. This is the second time a maid has attempted to let other persons into my room. Management is not concerned at all about fixing or making it right promise.

Hilton Frankfurt hotelGreat hotel!

Bill S
from

Submitted on 20-09-2016

This is a great hotel steps from everything in Frankfurt. Make sure you visit the phenomenal breakfast spread in the restaurant. The warm fresh pretzels were a nice surprise. The hotel's front desk staff were top notch and went out of their way trying to get me a tour to a castle I wanted to visit.

Hilton Frankfurt hotelValue for money

Gupta_pankaj74
from New Delhi, India

Submitted on 21-09-2016

This is centrally located nice hotel having good number of room. It is always busy and have many business travellers. Breakfast is great. Room facilities are good to enjoy. Kids also have some activities

Hilton Frankfurt hotelNot a Five star hotel!

SofiaReiziger
from Curacao

Submitted on 21-09-2016

This is not in par with other five stars Hilton I have stayed in the world. The check-in lobby is nice but not impressive. Further inside, the atrium is large and airy but it also conducts noises to higher levels. Bedroom and bedding are decent, spacious enough even though the mattress is soft and pillows are worn. I often judge a hotel but the number of pillows in each room and their quality. When I saw four skimpy and flat pillows I knew this is not a true five stars.
The reception clerks are ...
This is not in par with other five stars Hilton I have stayed in the world. The check-in lobby is nice but not impressive. Further inside, the atrium is large and airy but it also conducts noises to higher levels. Bedroom and bedding are decent, spacious enough even though the mattress is soft and pillows are worn. I often judge a hotel but the number of pillows in each room and their quality. When I saw four skimpy and flat pillows I knew this is not a true five stars.
The reception clerks are impersonable, they said lounge access is for diamond level members only. Is this a recent change for Hilton when gold members do not have lounge privilege or this rule only applicable to this hotel?
I definitely will not recommend this Hilton, it's not a good value for the high rate it charges.
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Hilton Frankfurt hotelmy stay

673stanleyr
from

Submitted on 21-09-2016

Very attentive and responsive. Lovely room with view. Very quiet and staff was efficient and thoughtful. Excellent location, tasty breakfast, and staff was accommodating throughout our stay. No doubt that we would return again

Hilton Frankfurt hotelHilton Hhhonors? Hilton horrors!!

Helislon
from Hong Kong

Submitted on 23-09-2016

We should have known better. Already when contacting Hilton Frankfurt around two weeks before our arrival we already had to bear the terrible service attitude of the hotel. A person called Tanja was not making any effort to find our booking but instead shouted at my secretary and blaming her. We wanted to make sure we had a fast group check-in, which we were not getting in the end. And this was just the beginning! When we arrived (a Chinese delegation of 18ppl), there was no one helping with the...
We should have known better. Already when contacting Hilton Frankfurt around two weeks before our arrival we already had to bear the terrible service attitude of the hotel. A person called Tanja was not making any effort to find our booking but instead shouted at my secretary and blaming her. We wanted to make sure we had a fast group check-in, which we were not getting in the end. And this was just the beginning! When we arrived (a Chinese delegation of 18ppl), there was no one helping with the luggage. We then learned that there would be a porter fee of 8 ‚?¨ for each room! Then we tried to check in. It was a catastrophe! No effort was made to check us in fast. One overwhelmed receptionist was dealing with our whole group, while two other receptionists were mainly idle standing by. What took five minutes in Ritz Carlton in Berlin and similar time in Steigenberger in Leipzig, took Hilton Frankfurt an astonishing 40 minutes! Our delegation (all middle aged ladies) were hungry and tired from the long journey and were just left to their own devices. An absolute outrage! But that was still not enough. We asked how to access the WiFi in the room. They really have the audacity to still charge a whopping 15‚?¨ per day for that!!! I was gobsmacked! Instead of making an effort to find a solution, the receptionist told us we should have booked on the Hilton website to enjoy free Wi-Fi. Well, I tell you what Hilton: dream on! In the age of Internet people shop around for deals, and such ridiculous policies certainly won't change that!! On the contrary!
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Hilton Frankfurt hotelBeautiful and well located

I7641YOjohnp
from Greenwood

Submitted on 23-09-2016

Great hotel with expansive lobby. Room was large and comfortable with modern up to date amenities. I was not totally satisfied with the internet service. Great location allowed me to walk everywhere I wanted to go in in the city center. Would have been great if they had a Hertz rental office in the hotel. I had to take a taxi back to the airport to rent a car for later travel by car

Very good overall, spacious and modern style rooms. The location is very convenient, a walk away from Am main, Frankfurt's famous shopping street in the downtown area. I guess the hotel is ideal for business travelers.

Hilton Frankfurt hotelExcellent hotel and breakfast room

Morvana8
from

Submitted on 30-09-2016

This is a comfortable hotel in great central location with the best shampoo and conditioner I've ever tried from a hotel room (so no need to bring your own!). Varied selection of cold and hot healthy food in a beautiful large breakfast room overlooking very nice grounds with trees, lake and water features. I'd pay up front for breakfast as when we walked around Frankfurt in the mornings there was nothing open so your only choice is to eat breakfast at the hotel. Frankfurt is a lovely city with g...
This is a comfortable hotel in great central location with the best shampoo and conditioner I've ever tried from a hotel room (so no need to bring your own!). Varied selection of cold and hot healthy food in a beautiful large breakfast room overlooking very nice grounds with trees, lake and water features. I'd pay up front for breakfast as when we walked around Frankfurt in the mornings there was nothing open so your only choice is to eat breakfast at the hotel. Frankfurt is a lovely city with great beer and when the cafes do open there's plenty of cafes and restaurants to have lunch/dinner. The MyZeil shopping mall is fab I got some nice casual clothes there from a shop called Bershaka. The hotel has a spa, pool, gym but they are actually in the Fitness First adjacent to the hotel, so you'd be mixing with the general public. The staff are great and when we ran into problems withdrawing cash for a hairdresser that couldn't get any of our Visa or Amex cards to work the Hilton saved us by adding the bill to our room and giving us the cash. The lesson here is make sure you have a ton of euros in cash as Frankfurt ATM's and card readers dont seem to be internationally friendly.
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Hilton Frankfurt hotelvery good

polderken
from Kasterlee

Submitted on 30-09-2016

well located, walking distance from many restaurants and bars. modern and refreshed rooms. good service and intersting valet service. Friendly staff.
only issue i can find is the slowlyness of the lifts!

Hilton Frankfurt hotelJust what we needed...

Jae K
from

Submitted on 03-10-2016

Booked a one-night award stay at this Hilton property, and left very impressed. Appreciated lovely park-view room and the bed was comfortable as well. We had our dog with us, so the park directly behind the property was an awesome amenity...such a nice park too.
As mentioned by other reviews, you simply can't beat this location. It was our first time in Frankfurt, so walking to all the sights was a breeze. Plenty of dining options as well.
As a Diamond HHonors member, we also really apprec...
Booked a one-night award stay at this Hilton property, and left very impressed. Appreciated lovely park-view room and the bed was comfortable as well. We had our dog with us, so the park directly behind the property was an awesome amenity...such a nice park too.
As mentioned by other reviews, you simply can't beat this location. It was our first time in Frankfurt, so walking to all the sights was a breeze. Plenty of dining options as well.
As a Diamond HHonors member, we also really appreciated the 3pm late checkout.
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Hilton Frankfurt hotelLovely hotel, Great breakfast.

Astikuta
from New South Wales, Australia

Submitted on 07-10-2016

Stayed for 3 nights, during a recent heat wave, it was great to come back to air conditioning. Relaxing, and quiet rooms and friendly staff.
Cleanliness excellent, would stay here again, and definitely recommend.ū???

Hilton Frankfurt hotelGood hotel and location but try to nickel and dime guests, including HHonors members

118hemad
from chester, nj, usa

Submitted on 09-10-2016

I was shocked when the hotel tried to charge me Euro 50 to check in early even though rooms were available and I had requested early check in. My husband and I arrived in Frankfurt at 7:30 am after a long, international flight but had to spend several hours walking around in cold, rainy weather until check-in time or pay up to get into our room early. Once we did get in the hotel was comfortable with an excellent breakfast (our room rate included breakfast).

Hilton Frankfurt hotelGood location

Miriam M
from

Submitted on 10-10-2016

The hotel is perfectly located, right by the pedestrian area. The lobby is very nice with huge floor to ceiling window! The room was spacious and clean although the bathroom feels a bit "old" with shower curtains.

Hilton Frankfurt hotelReally nice

LostALot22
from Lombard, Illinois

Submitted on 11-10-2016

The location is very nice. It is an easy walk to the old part of town and far enough from the bus station area to feel safe. The tour bus area is by the bus station and a decent walk. The hotel is well decorated and the staff was amongst the best that I have ever encountered and I travel a real lot. The executive lounge was very nice. It is not the level of the London hotels but it is nice. The room was very nice and large. And I was on the 12th floor so it had a decent view. My real only ...
The location is very nice. It is an easy walk to the old part of town and far enough from the bus station area to feel safe. The tour bus area is by the bus station and a decent walk. The hotel is well decorated and the staff was amongst the best that I have ever encountered and I travel a real lot. The executive lounge was very nice. It is not the level of the London hotels but it is nice. The room was very nice and large. And I was on the 12th floor so it had a decent view. My real only issue was the bed. The mattress was as hard as a wooden board and it affected my ability to sleep. Other than that it was great.
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Hilton Frankfurt hotelTop Class

Betula103
from Australia

Submitted on 13-10-2016

The hotel is conveniently located, it only taking five minutes to stroll into the old town. My room was spacious and comfortable with tea/coffee making facilities and the breakfast was very good. We also had an excellent dinner at the hotel.
It is also easy to get to the hotel from the airport. There is a Regional Train Station under Terminal One's Arrival Hall. Follow the S Bahn signs and go to the platform where frequent S9 or S8 trains departs. Get a ticket from the machine for Hauptwache ...
The hotel is conveniently located, it only taking five minutes to stroll into the old town. My room was spacious and comfortable with tea/coffee making facilities and the breakfast was very good. We also had an excellent dinner at the hotel.
It is also easy to get to the hotel from the airport. There is a Regional Train Station under Terminal One's Arrival Hall. Follow the S Bahn signs and go to the platform where frequent S9 or S8 trains departs. Get a ticket from the machine for Hauptwache Station which is the 5th stop from the airport and only takes about 16 minutes. Leaving the station go into Schillerstrasse and then then turn left into Hochstrasse where the Hilton is situated. It's only an easy 5 to 8 minute walk.
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Hilton Frankfurt hotelBusiness Trip

Graham C
from Silsden, United Kingdom

Submitted on 14-10-2016

Arrived at this hotel on Tuesday 11th and departed on Thurs 13th. Staff on check were great, I arrived early and no issue with room availability.
Great hotel in a fantastic location and close to as many shops as you could wish for.
Very easy to get to from the airport with easy access to the underground so no need to spring for a taxi unless you wanted to invest the extra 50 euro.
Lovely room very clean with a good comfy bed and a spacious desk for working.
The breakfast was outstanding with eve...
Arrived at this hotel on Tuesday 11th and departed on Thurs 13th. Staff on check were great, I arrived early and no issue with room availability.
Great hotel in a fantastic location and close to as many shops as you could wish for.
Very easy to get to from the airport with easy access to the underground so no need to spring for a taxi unless you wanted to invest the extra 50 euro.
Lovely room very clean with a good comfy bed and a spacious desk for working.
The breakfast was outstanding with every need catered for.
All in all a very enjoyable stay.
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Hilton Frankfurt hotelDisappointing

Audrey M
from Auckland Region, New Zealand

Submitted on 14-10-2016

The rooms are looking a bit tired and the Executive Lounge is below average when compared to other Hilton's which we have stayed at around the world. Basically they have converted the hall area outside the elevator on the 11th floor into a tiny lounge. Not good enough Hilton.

Hilton Frankfurt hotelTeriffic Breakfast, Great Room

Johnnyg127
from NORTH RICHLAND HILLS

Submitted on 17-10-2016

We were given a room that overlooked the park behind the hotel. It was great, quiet and a nice view.
The morning buffet breakfast had everything you could imagine. It was hard to decide on what to eat.

Hilton Frankfurt hotelComfortable, convenient and good value overall

mikebarie
from Canberra, Australia

Submitted on 18-10-2016

We stayed at the Hilton for three nights, and found it difficult to fault most aspects of the hotel. The staff were all courteous and helpful, our (standard) room was spacious and well appointed and the beds comfortable. Unlike the thin cotton towels in many European hotels, these towels were soft and fluffy ‚?? much appreciated!
The hotel is within easy walking distance of the magnificent Opera House, city centre and other attractions. We particularly enjoyed the farmers‚?? market on a Frid...
We stayed at the Hilton for three nights, and found it difficult to fault most aspects of the hotel. The staff were all courteous and helpful, our (standard) room was spacious and well appointed and the beds comfortable. Unlike the thin cotton towels in many European hotels, these towels were soft and fluffy ‚?? much appreciated!
The hotel is within easy walking distance of the magnificent Opera House, city centre and other attractions. We particularly enjoyed the farmers‚?? market on a Friday, with its wonderful range of food and craft stalls, agricultural displays and farms animals in their pens.
We didn‚??t eat at the hotel, preferring to wander to some of the many nearby cafes, bars and restaurants ‚?? plenty of choice there.
Unfortunately the pool was closed during our stay ‚?? the only real negative. Otherwise, we thought it was good value for money.
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Hilton Frankfurt hotelA couple of steps to the best

Hojatollah S
from

Submitted on 18-10-2016

As always, I had a good staying in Hilton hotel, Frankfurt city centre. The Park View rooms are fantastic. However, the floor parley in the room should be cleaned more or changed and some items were missed like sleepers and shoe cleaning. Any way this hotel is one of the best in Frankfurt downtown.

Hilton Frankfurt hotelGreat night out

heikos220
from Frankfurt, Germany

Submitted on 18-10-2016

We spend 1 night at the Hilton
We're greeted friendly and the car was parked as valley service for us...31euro seem a little high...but anyway. Great service after all. The Suite was clean and ready to feel comfortable. We faced a little challenge with the heating system or better how to operate it. Other than that no complaints just relax and enjoy. Till next time.

Hilton Frankfurt hotelAmba Hotel London

helen m
from Brisbane, Australia

Submitted on 19-10-2016

Excellent Hotel and all reception staff efficient. Executive lounge nice only comment was very easy for young men to let friends in and drink large volumes of beers.
We were travelling from australia and had alot of washing. Found an express laundry service and concierge sraff happy to assist. Very large rooms and very quiet. Well worth the stay. Central location.

Hilton Frankfurt hotelStay at Hilton Frankfurt City Center

juwiuk
from Stuttgart

Submitted on 19-10-2016

Great stay, very friendly staff, booked the EXEC PANORAMA room with a pleasant view on the Frankfurt Skyline. The Executive Lounge is a converted access area outside the elevator on the 11th floor. A little bit small.

Hilton Frankfurt hotelSub par

Gbarziv
from

Submitted on 21-10-2016

The location of the hotel is great and so is the fitness facility next door.
I stayed during a very busy week and paid a big premium but regardless one would expect minimal standard and service.
The room was never cleaned properly. It seemed as if only the bed was done. Many amenities were never replenished and the bathroom was never cleaned! Note to house keeping- a vacuum once in a while wouldnt hurt anybody and when one pays 500 euro you shouldn't really be cheap with simple amenities suc...
The location of the hotel is great and so is the fitness facility next door.
I stayed during a very busy week and paid a big premium but regardless one would expect minimal standard and service.
The room was never cleaned properly. It seemed as if only the bed was done. Many amenities were never replenished and the bathroom was never cleaned! Note to house keeping- a vacuum once in a while wouldnt hurt anybody and when one pays 500 euro you shouldn't really be cheap with simple amenities such as the laundry bag....
The Internet in the hotel is a speed that was satisfactory in 2000 but almost impossible to do FaceTime calls or even get proper access throughout the hotel. They are aware of this issue (clearly doing nothing about it) as I've heard many others complain.
Talking to somebody in reception is a touch and go. One can wait 10 minutes and that is just unacceptable.
But the best is the "sorry". One of the employees told me that they are instructed to say sorry about everything so I was obviously not surprised when the only word I heard from reception upon checking out is sorry! (Why ask how was my stay, stand a listen, only to say sorry...). That is not adequate service in my mind.
Stay elsewhere. Probably better service elsewhere.
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Hilton Frankfurt hotelConvenient location great service

Kuruwee
from

Submitted on 21-10-2016

I'm a Hilton Diamond member and this hotel impressed me. The building is not new but in excellent condition.
The hotel is located 1 block away from the main predestination mall of Frankfurt.
The is a taxi rank right outside the front door and a short 5 minute walk to the underground.( Direct train to the airport)
The back of the hotel faces a peaceful park. Park view rooms have charming views.
Corner Rooms are extra large with windows on two sides. Standard rooms are good sized, very clean and ...
I'm a Hilton Diamond member and this hotel impressed me. The building is not new but in excellent condition.
The hotel is located 1 block away from the main predestination mall of Frankfurt.
The is a taxi rank right outside the front door and a short 5 minute walk to the underground.( Direct train to the airport)
The back of the hotel faces a peaceful park. Park view rooms have charming views.
Corner Rooms are extra large with windows on two sides. Standard rooms are good sized, very clean and well equipped. The TVs are unlocked and allow HDMI connection as well as screen mirroring. You can read your email or watch Netflix etc from your Android phone directly to the in-room TV without any wires or equipment. Finally a hotel that understands a business traveller. I wish they would let other Hilton's know.
The executive lounge is small, and feels cramped, but is well stocked.
Hotel staff on my visits have collectively being very helpful and polite. Service is clearly a priority and it shows.
Overall this hotel has a good feeling to it - welcoming and warm.
Great place to stay in central Frankfurt.
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Hilton Frankfurt hotelGreat convenient hotel for short stay

VancTraveller
from Vancouver

Submitted on 22-10-2016

I stayed one night at the Hilton Frankfurt City Centre in September 2016 prior to a flight out. The location is very convenient - only a couple of blocks from the pedestrian shopping street Zeil - and less than 10 min walk from the old town and waterfront, 5 minute by taxi from the main train station and easy walking distance to S-Bahn and U-Bahn stations. The rooms have a modern decor which is very clean and functional with good large bathrooms and condition of the room appears well maintaine...
I stayed one night at the Hilton Frankfurt City Centre in September 2016 prior to a flight out. The location is very convenient - only a couple of blocks from the pedestrian shopping street Zeil - and less than 10 min walk from the old town and waterfront, 5 minute by taxi from the main train station and easy walking distance to S-Bahn and U-Bahn stations. The rooms have a modern decor which is very clean and functional with good large bathrooms and condition of the room appears well maintained. Front desk reception was very professional and efficient - actually explained my hhonors privileges which Hilton hotels are supposed to do but, in my experience in Europe, rarely remember to do. Only negative was that the wifi went out throughout the hotel for many hours from afternoon to evening apparently due to some kind of change or upgrade they were making to their systems. For a short stay before a flight or train from the transport hub that is Frankfurt, I think the Hilton is a great choice.
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Hilton Frankfurt hotelGreat hotel, good location, lovely staff

Rich A
from Glasgow, United Kingdom

Submitted on 23-10-2016

This Hilton has a great location. The staff on my stay could not have been more helpful. They were exceptionally polite from reception through all of the bar and restaurant staff to the housekeeping team. The rooms are comfortable, huge bathrooms and very clean. The only one slight gripe is the lack of water pressure to the walk in shower. The breakfast is great and the staff extremely friendly. A great hotel in Frankfurt.

Hilton Frankfurt hotelAvoid Eva

maldeiri
from Montreal, Canada

Submitted on 28-10-2016

Average five stars hotel , very good location, which is very close to all attractions in Frankfurt city centre.
In general , the word FRIENDLY is not very much recognized in Germany, however the staff where okay , except one call Eva. Try to avoid dealing with her , specially at check in, because you will get a very negative attitude.
Anyway, try to book in advance to avoid paying a very high rate

Hilton Frankfurt hotelQuick Trip

Nick G
from Huntingdon

Submitted on 06-11-2016

Great Hotel very clean very good services levels rooms large and very comfortable , breakfast was good , bar service good couldn't fault the hotel at all , would recommend to all , great position in central Frankfurt

Hilton Frankfurt hotelGreat hotel

Luv2Travel7723
from Woodstock, Illinois

Submitted on 06-11-2016

Stayed here for 3-nights while in Frankfurt and really liked it. Super friendly and helpful staff, great atrium, room was a decent size with nice views of the city. Really liked the Executive Lounge, which provided drinks and food at all hours of the day. Also has a great location and was an easy walk to many great parts of Frankfurt. Would certainly stay here again.

Hilton Frankfurt hotelVery good hotel in excellent location

egenan
from Munich, Germany

Submitted on 06-11-2016

The hotel is in the city center walking distance to the shopping area, the river and other attractions. The building's architecture is quite impressive. Rooms are nice, quite spacious and well decorated. Only negative thing was the aircon fan in the room that did not work properly and made a lot of noisy, so we had to switch off the heating. Also the carpet in the corridor would need an extra cleaning. Breakfast was very good.
We used the valet parking for a daily rate of 31 Euro, pricey but ve...
The hotel is in the city center walking distance to the shopping area, the river and other attractions. The building's architecture is quite impressive. Rooms are nice, quite spacious and well decorated. Only negative thing was the aircon fan in the room that did not work properly and made a lot of noisy, so we had to switch off the heating. Also the carpet in the corridor would need an extra cleaning. Breakfast was very good.
We used the valet parking for a daily rate of 31 Euro, pricey but very convenient. The room instead was not expensive. We were happy with our stay in Hilton Frankfurt City Centre.
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Hilton Frankfurt hotelPhenomenal hospitality

gabriel_richie28
from Washington DC, District of Columbia

Submitted on 09-11-2016

If I ever go back to Frankfurt I will only stay at this location. It is located walking distance from everything a tourist would want to experience. I would highly recommend colleagues and friend to stay at this location as well.

Hilton Frankfurt hotelNice, centrally located Hilton

saltacity
from Weinheim, Germany

Submitted on 10-11-2016

This is a nice hotel in a good, central location in Frankfurt - just a few blocks away from the Frankfurt stock exchange and the main shopping street (Zeil). Service is very good and friendly. Unfortunately the executive floor & lounge were undergoing renovations during my stay, but it was well handled. Rooms are ok, clean but with some signs of wear & tear. Breakfast buffet is very good and with ample choices. As a guest you can use the gym next door but it is not really on hotel premises. The ...
This is a nice hotel in a good, central location in Frankfurt - just a few blocks away from the Frankfurt stock exchange and the main shopping street (Zeil). Service is very good and friendly. Unfortunately the executive floor & lounge were undergoing renovations during my stay, but it was well handled. Rooms are ok, clean but with some signs of wear & tear. Breakfast buffet is very good and with ample choices. As a guest you can use the gym next door but it is not really on hotel premises. The gym has a pool too, but access is kind of complicated and tedious having to go through change lockers. In summary this is a nice standard hotel.
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Hilton Frankfurt hotelBeautiful hotel in Frankfurt

Zzzabou
from Paris, France

Submitted on 09-11-2016

Beautiful and quiet hotel on a park in the Centre of Frankfurt. The staff is really good and pay attention to any request you have. The food is excellent. I recommend this hotel for both business and leisure stays.

Hilton Frankfurt hotelGood central location

RHINOTHOMAS
from Cape Town Central, South Africa

Submitted on 12-11-2016

Comfortable rooms, mine had a separate shower which is always a bonus. The location is good for central meetings, and walk to station not too bad, only 20 min. Breakfast was good with friendly efficient service.

Hilton Frankfurt hotelPerfect room in a perfect location!

Jayne K
from Newcastle, Washington

Submitted on 13-11-2016

This is a nice hotel in a great central location in Frankfurt - just a few blocks away from the Frankfurt main shopping street (Zeil), old city centre and river area. All were walking distance. For being so close in the room was very quiet (7th floor) and very secure. The bathroom was nice sized and included a separate shower. The staff was helpful and very friendly. Would definitely stay here again for either business or family!

Hilton Frankfurt hotelNice and convenient hotel

MontagueMelbourne
from South Melbourne, Australia

Submitted on 14-11-2016

The hotel is very central and the staff for the most part are engaging and friendly.
I am not sure if the hotel is undertaking renovations to its rooms and I just lucked it that mine was subpar. Whilst clean and a good view of the park it was very dated to the point that the room safe was not reliable and needed to be reset by the staff each time I used it. The bathroom (average size) was poor (bad water pressure and really old shower fittings).
Despite great weather The Terrace on the P...
The hotel is very central and the staff for the most part are engaging and friendly.
I am not sure if the hotel is undertaking renovations to its rooms and I just lucked it that mine was subpar. Whilst clean and a good view of the park it was very dated to the point that the room safe was not reliable and needed to be reset by the staff each time I used it. The bathroom (average size) was poor (bad water pressure and really old shower fittings).
Despite great weather The Terrace on the Park restaurant was not actually opened and from all accounts from staff had not been opened for some time. The small tables near the bar service general bar type food and the waiters etc are again very professional and engaging.
The nightclub/bar Gekkos is very popular the downside being that it has an entry from the hotel and the music echoes into the hotel proper.
Overall the hotel does need refreshing and even though the staff are excellent the overall proposition is lower than a 4 star property.
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Perfectly enjoyable stay here. Would recommend for either business or leisure trips. Restaurant Isa bit pricey, but food was good. Plenty of restaurants, shopping, and touristy things to see and do in the area. Very close to public transportation makes it easy to get around the city.

Hilton Frankfurt hotelperfect location and good price

Bespecialtours
from Salzburg Region, Austria

Submitted on 18-11-2016

It is a nice hotel, very convenient, the city center is within walking distance and behind the hotel is a nice and quiet park. The rooms are very clean and nice and the service is very quick, if anything is needed.

Hilton Frankfurt hotelHilton

Raymund M
from Dacula, Georgia

Submitted on 22-11-2016

I stayed in this hotel for about 17 days got to know a lot of the staff, everyone was very nice to deal with. I tried to learn a different German word a day and some of the staff helped me with this. House keeping always keep my room very clean, and valet service was always available when needed. They were able to finish the executive lounge before I left which was very nice. Thank you all for the great service,

Hilton Frankfurt hotelFrankfurt Hilton is a first rate business hotel

Naples_FL_Tourist
from Naples, Florida

Submitted on 23-11-2016

We stayed here for two evenings on business, and were very pleased with the hotel. The location is quite good, a very short way from the center of the city and the banking district. The rooms were clean and modern and the bed was fantastic. The room Wifi was a bit slow, so when I called down and asked where they had the best Wifi, she said the lobby bar. Kind of a two-for when you get to drink wine and finish emails. We ate there and had an excellent meal along with good wine. The breakfas...
We stayed here for two evenings on business, and were very pleased with the hotel. The location is quite good, a very short way from the center of the city and the banking district. The rooms were clean and modern and the bed was fantastic. The room Wifi was a bit slow, so when I called down and asked where they had the best Wifi, she said the lobby bar. Kind of a two-for when you get to drink wine and finish emails. We ate there and had an excellent meal along with good wine. The breakfast buffet in the mornings was also fantastic and a great way to start the day. The hotel interior is attractive and well maintained, and the staff are very professional. This is a first rate business hotel in every way. I had left my converter in Geneva and they let me borrow a new one and had it to my door in less than ten minus, which is pretty stellar service. I will definitely stay here again the next time I'm in Frankfurt.
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Hilton Frankfurt hotelgreat stay

cubankid1
from Wantage, United Kingdom

Submitted on 25-11-2016

Stayed here for the nite enroute to Vienna. Great hotel, with great staff, we had a nice meal in the restaurant at nite, nice waiter and waitress. We had an early train the following morning, so only had time for a little breakfast, but were given a breakfast bag to go. Highly recommended, would stay again if the area..

Hilton Frankfurt hotelEverything you need

eskimoe
from Kiev, Ukraine

Submitted on 26-11-2016

This is an excellent hotel. Modest on the outside, but inside it has everything you need. Very big reception with big eating area. Fast and good service. Nice rooms, with sizable bathrooms. No funny showers, just big shower cabin with normal good shower. Even has a bathtub in addition (not together with shower). The internet was very fast, simply excellent. You have to be an HHonors member to get it for free, but you can just sign up before you book. The location is great, only 5 minutes walk to...
This is an excellent hotel. Modest on the outside, but inside it has everything you need. Very big reception with big eating area. Fast and good service. Nice rooms, with sizable bathrooms. No funny showers, just big shower cabin with normal good shower. Even has a bathtub in addition (not together with shower). The internet was very fast, simply excellent. You have to be an HHonors member to get it for free, but you can just sign up before you book. The location is great, only 5 minutes walk to the Zeil, the main shopping area. I highly recommend this hotel.
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Hilton Frankfurt hotelNot a 5 star but a good 4

dianeco
from Killarney, Ireland

Submitted on 26-11-2016

Diane from Ireland.
I have stayed in lots of 5 stars from Ireland to Thailand.
This hotel has a great location esp for Xmas markets or shopping on 5 min stroll.
Staff of a good standard but not excellent.
Rooms nice but missing a lot of things one would expect from this hotel. No teaspoons on teatray. No turndown service,no slippers. Room ok size, for city centre. Wallpaper in parts need refit.
Bed was hard but we like it like that we had a Huge bed. No extra pillows had to order these no e...
Diane from Ireland.
I have stayed in lots of 5 stars from Ireland to Thailand.
This hotel has a great location esp for Xmas markets or shopping on 5 min stroll.
Staff of a good standard but not excellent.
Rooms nice but missing a lot of things one would expect from this hotel. No teaspoons on teatray. No turndown service,no slippers. Room ok size, for city centre. Wallpaper in parts need refit.
Bed was hard but we like it like that we had a Huge bed. No extra pillows had to order these no extra blanket. No noise in hotel as such just a little lots of police cars screaming past but too be expected in city. Bathroom was of a 5 star standard. Big huge fluffy towel sheets. Great separate shower. Breakfast good but breakfast room is a big letdown. They waiting staff need to go to training to learn how to set a breakfast table. Today and yesterday no milk jug on table or large spoons we had to ask and ask. A 5 star you should not have to ask. I suggest they look at this as its a big No no. They need to send and internal inspector to stay during this time go for breakfast etc..
No atmosphere in bar on any evening, not stiff just quiet.
There is a cigar bar which has music but we went in and we are not smokers it seemed more like a gentlemans club.
One big put off. I was close to reception and 3 lets just say the three ladies did not seem like paying guests, more like working. Said something to the man at reception and he looked hesitant to start next thing he gave them a key card. These girls where not guests as they did not know where lifts where. Lastly the cigar bar has a man sitting at entrance from hotel to bar and there is always a few girls always at this station ???? Again they definitely are not guests in their 20 something's wearing cheap tarty clothes and the clientele is not of this genre.
I good 4 star. Definitely a star lost. Ok hotel If you are in a medium range budget and of open mind.
If you want luxury go to the Jermiah. Spend the extra. It has the wow wow factor and class.
I have one more night left we are enjoying it plan to come back but will stay in a real 5 star...
Sorry Hilton city Frankfurt
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Hilton Frankfurt hotelExcellent

elainemD3057VM
from Dublin

Submitted on 28-11-2016

Nice hotel- within walking distance of all main shopping areas and Christmas markets. Very helpful and pleasant staff- helped us with any queries we had and recommended very good local restaurants. Would stay there again if in Frankfurt

Hilton Frankfurt hotelOK

theweekenders99
from ireland

Submitted on 30-11-2016

Great location. Only minutes away from main shopping area and xmas markets. About ‚?¨10 in a taxi from train station.
Most other things are just ok , a reasonable 4 star at best.
The hotel is generic and bland. Not even a decent Christmas tree in the lobby.
Breakfast was good, good selection of food. The bar area was lacking in atmosphere.
The room was small but pleasant , with a reasonable sized bathroom.
The room was clean and well presented.
The fitness room was very impressive , as for...
Great location. Only minutes away from main shopping area and xmas markets. About ‚?¨10 in a taxi from train station.
Most other things are just ok , a reasonable 4 star at best.
The hotel is generic and bland. Not even a decent Christmas tree in the lobby.
Breakfast was good, good selection of food. The bar area was lacking in atmosphere.
The room was small but pleasant , with a reasonable sized bathroom.
The room was clean and well presented.
The fitness room was very impressive , as for the pool , if you fancy a dip to relax , this is not the pool for you , it is set up with lanes for out and out swimmers. Definitely not suitable for kids or families or non swimmers.
Staff were pleasant in the main.
Overall a reasonable stay for the money we paid but will choose somewhere different the next time.
Not sure about the 5 star status ???
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Hilton Frankfurt hotelGood decor, but service could be much better

Anonymous A
from London, United Kingdom

Submitted on 30-11-2016

The location is perfect. The rooms are large and good size, however, the bed was very uncomfortable and gave me back pains. No slippers in room, however, they were happy to provide an extra pillow when requested. The gym is open to the public which makes it too busy to use for hotel guest.
The breakfast was a joke for ‚?¨30 per person! The selection was not great, and there was no tea or eggs for 20 minutes, at 10am. The breakfast welcome staff were rude and the waiter staff were clueless, and ...
The location is perfect. The rooms are large and good size, however, the bed was very uncomfortable and gave me back pains. No slippers in room, however, they were happy to provide an extra pillow when requested. The gym is open to the public which makes it too busy to use for hotel guest.
The breakfast was a joke for ‚?¨30 per person! The selection was not great, and there was no tea or eggs for 20 minutes, at 10am. The breakfast welcome staff were rude and the waiter staff were clueless, and unhelpful. This is not a 5* hotel. They are inflexible for late checkout, even for Hilton Honours members. Disappointed with the service.
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Hilton Frankfurt hotelA typical Hilton hotel - perfectly adequate

Ops
from London

Submitted on 01-12-2016

My husband and I stayed for one night at the end of November 2016 to visit the Christmas market. We chose this hotel because it was right in the centre of the city and within 5-10 mins walking distance from the markets. It was also reasonably priced.
Our room was large, well lit, clean and comfortable. They could do more with the room given its size. The TV worked well and had all the main UK channels. The hotel is on a quiet street but you can hear sirens occasionally.
My only issue was wit...
My husband and I stayed for one night at the end of November 2016 to visit the Christmas market. We chose this hotel because it was right in the centre of the city and within 5-10 mins walking distance from the markets. It was also reasonably priced.
Our room was large, well lit, clean and comfortable. They could do more with the room given its size. The TV worked well and had all the main UK channels. The hotel is on a quiet street but you can hear sirens occasionally.
My only issue was with the shower as the temperature of the water went up and down every few seconds which was pretty annoying. I would have asked for someone to look at it if I was staying longer than one night.
For gym-goers, there is a Fitness First next door and hotel guests can use it free of charge. My husband used it and tells me that it was a nice gym with up-to-date equipment.
We didn't eat breakfast there as the price didn't see worth it (an extra ¬£40 per night). There is a Starbucks 3 mins away and the main shopping street 5 mins away.
The reception staff were friendly and spoke good English. No issues there.
All in all, the hotel was fine, nothing fancy, just clean and comfortable and reasonably priced.
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Hilton Frankfurt hotelDuring the week nice hotel, on weekend nights a rough crowd is in the hotel bar.

N5565GLmichaelr
from

Submitted on 01-12-2016

The Hotel has all the usual Hilton perks and quality. The bar attached plays loud music that draws a rough crowd on weekend nights. Extra security is put on, guests are question when entering the hotel.

Hilton Frankfurt hotelMy stay was just OK but unfortunately not more...

X3795PUandreass
from Zurich

Submitted on 02-12-2016

I stayed there recently for a business trip and while the location of the hotel is great and the staff was friendly, my room was facing the inner courtyard and had only one power plug in the whole room. It was also near the elevators and you could hear every door closing on the hallway. Fortunately I asked for earplugs and they had them. Considering what I paid just for sleeping there, I would think there are better alternatives in town....