How ICT executives can apply their lessons learned in leading digital transformation programmes, to their respective roles.

"The advantage if you are a digital migrant and you have gained citizenship, is you have all this heritage of how business is run and what really works. You have experience negotiating big platforms, knowing not everybody [technology providers] will tell you the truth."

"You have your battle scars of making change, because whether it is traditional or internet technology, it still requires all that experience," says Raj.

"And by gaining the citizenship then you are able to compete and really work with the digital natives who are building startups that are competing with your business.''

''The next phase is how you as a digital migrant, who has gained digital citizenship, can collaborate and utilise the untapped eagerness, energy and ideas for your business.

"It is not, 'I have a website and I am done'. It is really looking at reimagining the business and how the business model will change."

The passport to digital citizenship

He says there is no training or specific course to fast track the process of moving from digital migrant to digital citizen.

"You have to commit yourself to it," says Raj.

In his case, he read everything around innovation he could get his hands on.