We placed an order for a sofa last November (2012) and were promised delivery in the Feb-March timeframe. In March, they called to let us know that the orders were backed up and it would take a few more weeks. This repeated over the next few months and we never got our...

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Anonymous

Another ***ed CustomerOct 01, 2013

I ordered my couch at the same time as you and had the same run around. I actually received a call from a lady back in June, 2013 and she told me that Desi had gone out of bu...

If you are having trouble with delivery of furniture with Desi Living Innovations, let's pull our resources and do something about it. The owner is still planning on opening a store at the Yards in DC, and we can do something about that. I called the supposed furniture...

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Anonymous

TimboJul 10, 2013

I agree! This man needs to stop taking advantage of people. The furniture looks great and you won't find anything like it in the area. However, buying anything from desi or Je...

Desi Living Innovations took my 1700 deposit in November and is now unreachable. Instead of honestly communicating they the company will be filing bankruptcy they are instead misleading us into believing that they will process the order. THis is FALSE. BE HONEST. None...

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spvoelker

spvoelkerJun 26, 2013

I'm sorry you are having trouble. Have you posted a review on Yelp.com? There are over 100 complaints about Desi.
I've done research and after digging around I found email ad...

Similar situation to others. Ordered 2 couches, 2 chairs in October '12, with promise of delivery in 8-12 weeks. Called in January and was told they were running late and it would be 12-16 weeks. Was told in February it was in production and it would be 2-3 more weeks....

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Anonymous

RedeyeAug 08, 2013

I noticed that a store Desi Living LLC has popped up in DC at The Foundry Loft location. Check it out...he may be operating under another business

Anonymous

AnonymousApr 22, 2013

Is this store out of business? Ordered sofa and two chairs in December 2012. We're told delivery in 8-10 weeks which never happened. No one returned our calls and now the webs...

Had a good experience ordering and receiving furniture (sofa), but now want to get information about ordering an area rug. Have tried calling both the Rockville and Pentagon Row Stores repeatedly during regular business hours to get voice mail over and over. When...

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spvoelker

spvoelkerMar 07, 2013

The Pentagon Row store closed Feb 28, 2013 per "the Patch.com". They have major money issues so I doubt they will reopen, even though "the Patch" says they will open a store i...

I ordered a sofa and ottoman on 30 September 2012. Today is 22 February 2013 and still no furniture. Now they are saying my order will arrive at their warehouse on 7 March 2013. The original delivery window was 12-weeks. The salesperson was extremely helpful when I...

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egolan

egolanMar 02, 2013

I am experiencing the EXACT same scenario. We ordered labor day weekend and still no couch. We are always told 2 more weeks. They never call to give us updates, never answer t...

The owner Jeff is the *** of the earth. Seems like a great guy at first until his lies catch up to him. They will tell you anything in the world to sell you something but the back end customer service is the worst I have ever experienced. I made the mistake of giving...

Do not buy anything from this store as they are unprofessional, rude and do not stick to their word with regard to furniture delivery dates. I purchased a leather sectional from this store in January 2012 and as of today (July 2012) I do not know when it will be...

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Anonymous

jjbrashOct 05, 2012

Sorry to hear that you have been waiting so long for your shipment.
i ordered a couch and chair and it was ready and delivered in 12 weeks. Unfortunately, after having it ...

The sales rep in the store was nice, knowledgable and professional. However, I was told our couch would take 10-12 weeks for delivery. I heard nothing in the 12th week so I had to call the store. I was told it would be another 2 weeks. Nothing. I again had to call. I...

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Anonymous

heatherFeb 17, 2012

The annapolis store went out of business. I purchased from then in 2010. The store manager Jonathan and vice president krista were fabulous to work with. I purchased a custo...

Similar to DESI Innovations

My first experience with this store was three years ago. I got a few pieces for my condo ( a sectional and a few tables and ottomans). Their stuff looks good but by the second year almost every piece fell apart. When my sectional collapsed for no reason I called the...

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Anonymous

jNov 22, 2012

Totally agree, nice looking stuff with decent prices, but WE ordered two chairs and have not gotten them yet, they are three weeks late. Their service when they answer the pho...