Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

A few months ago I went to Redding's Automart where I brought a car, half way through paying for the car I began to have major problems. The fuel pump went out which was really expensive to get repaired. Then the heater core went out while driving which nearly blinded me by straying coolant liquid on the inside of the windsheild and back window through the defog vents. After that was fixed the the CV joints began to go, at that time I decided to trade the car in for something better. Took it to a dealership where they checked it and found the car was sold to me with major issues it had a slow oil leak, was leaking coolant from one of the whoses, and the transmission was slipping.

Never the less the other dealer agreed to take the car but when they ran my credit, they could not find the car on it. After the new dealer did some research they found that Redding's Automart doesn't report to any banks or credit bureau of a sort. Normally all dealers report to a credit bureau or bank which improves a person's credit score if the person is doing everything write(ie paying on time no missed payments). So getting a car from Reddings means you can't trade the car in until you pay it off and it won't improve your credit. Also all of Reddings cars have pre existing conditions, serious conditions.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.