Finale 2016 and Sonivox

Im using Finale 2016 and I just purchased sonivox. The sounds won't load in Finale score manager like it does with Garritan. So I can't use multiple sounds. Has anyone else had this issue with Finale and sonivox products?

No error message. The edit player in my score manager in finale should change to the name of the instrument after it is selected, but it never changes.
The way it is working now, where "edit player" never changes to the instrument name, I can only use one sound for the entire piece of music. So if flute is selected, all of the instruments will sound like flute. I can make a video of me trying to select the instrument if that will help you see what Im dealing with.

Thank you for providing this. It sounds like this may be an issue within the Finale software that you're using. That being said, I would recommend reaching out to Finale directly for further assistance with this. You can contact them at https://makemusic.zendesk.com/hc/en-us#finale.