SHIPPING

DISPATCH

DISPATCH COSTS

Dispatch costs are inclusive of legally applicable VAT. We charge shipping costs for deliveries to Germany and foreign countries on the basis of the shipping weight:

1 item

2 items

3–4 items

5– 10 items

more than 10 items

(0–0,5 kg)

(0,5–1 kg)

(1–2 kg)

(2–5 kg)

(from 5 kg)

Germany

2,50 €

2,50 €

4,50 €

6,50 €

free of cost

European Union

5,50 €

7,50 €

9 €

16 €

free of cost

World

5,50 €

7,50 €

16 €

30 €

free of cost

DELIVERY PERIODS

Germany: 3 - 5 daysEuropean Union: 7–10 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).World: 2–4 weeksafter the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation)

Please note that deliveries are not made on Sundays and other holidays.

RETURNS

Please contact us beforehand in the event of a return and send us an email to info@memovoco.com.