Trojan horse Generic16.CIRC and Trojan horse Pakes

Related to the problem is Trojan horse Generic16.CIRC and Trojan horse Pakes which AVG sends tthe virus vault every 5 or 6 minutes but which when scanned for is not found. Have also scanned with Ad-aware, Trojan Remover and Spybot.

Am getting quite paranoid and will be mightily relieved to see the back of them!

One of the most thorough ways to determine if your PC is still infected with anything is to run HijackThis (HT) click here. Then post the resultant log in a dedicated HT forum like click here (instructions before posting click here). They may ask you to run other free programs as well.

You can also do a quick DIY HT analysis via click here. Do NOT manually remove anything 'suspect' on your own, but rather ask for help on one of those forums. All the best with it. G

1. First of all you have to stop the little devil from running. Rkill will stop all running processes, both legitimate programs and recognised nasties. By doing so, it will then allow you to run an ‘anti‘ program to remove the infection(s). There are 4 versions of Rkill; exe, com, scr and pif. Some malware may recognise the program and stop the exe version from running, if so try one of the others. If you can’t download it, save it to an external USB device using a different computer, then plug it in to the infected machine. It is small and doesn’t need installing.

Before running it, disable any anti programs that are running as they may see it as a threat. The program doesn’t delete anything, it just stops processes from running, corrects the registry and restarts Windows Explorer. It will take less than a minute to run and produces a log file showing which processes have been stopped. Now run Malwarebytes Anti Malware to remove the infection. Don’t restart the computer until the infection has been removed, as any processes that Rkill stops will be restarted when you restart the computer, including, of course, any nasties that haven‘t been removed. Read this, then download it from click here

2. Download the free Malwarebytes' Anti-Malware from click here Install it and follow the prompts but make sure ticks are placed next to ‘Update Malwarebytes' Anti-Malware’ and ‘Launch Malwarebytes' Anti-Malware’ then click Finish. If an update is found, it will download and install the latest version.

Yes, it produced a log but i don't remember if they were listed. To be honest, over the last three days I've tried so many things I'm very confused. I think I ran MBAM afterwards but, as I said, I'm a tad confused. I'm not sure, but I don't think I disabled all my other anti's. Will tey again. Thanks.

Crossbow7, you confirm my suspicions that the problem is with me, specially since I successfully downloaded the Hijackthis programme in the first place but afyerwards not the HJ forum or the instructions.

I'm afraid I'm going to have to take a break; as they say, this is doing my head in, and I can't think straight anymore. I'm going to give it a rest for tonight and hope that you'll be there tomorrow. Apologies and thanks for your help.