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We have just returned home after 5 days at praa sands. The caravan park is beautiful and couldn't be any cleaner! We used the bar a couple of times but sat out due to having our dog. It is a shame well behaved dogs can't go in for a swift half as had the weather have been awful we wouldn't have gone at all. We stayed in 38 the dunes which was lovely clean and comfortable. My only gripe if I were to have one was WiFi access!!! It should be free which would make things easier as we had a few issues. A huge thank you to Dave on reception for sorting it out on many occasions, he was very helpful and as my daughter pointed out "what a happy friendly man!!!!" Would definitely return!!!

Stayed: August 2013

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Ask sealedwithakis about Praa Sands Holiday Park

Thank sealedwithakis

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

My girlfriend and I have recently returned from a seven nights stay at the Praa Sands resort near Helston, Cornwall. Firstly, we are unsure as to why it is classed as Penzance as Praa Sands is approximately eight miles away (thankfully) and the two places are completely different in comparison so if you are not a fan of Penzance, don't let this deter you!

To start with, our caravan (if you call it a caravan) was fantastic in every way and ticked every single box. It was extremely spacious, very clean, had excellent facilities and was in a perfect location on the site. The shower in the bathroom deserves a special mention as it was better than many showers that I have used previously as it was large in size (a double shower), was easy to use, had a seat inside and the pressure was fantastic. The double bedroom was very spacious, had numerous extra pillows, lots of storage and even had an en-suite toilet attached which was useful. The kitchen and lounge areas were also well equipped and on arrival it was like stepping into a brand new caravan. All the caravans on the site appear to be individually owned and are different in size and layout etc. The caravan that my girlfriend and I stayed in was called ‘Le Shed’ and this is described as a Gold Caravan Plus on the site.

The location of this site itself is excellent as it is approximately a five minute walk from the beach and there is a small shop and post office en-route. The beach is massive and although my girlfriend and I were lucky to have lovely weather, we would never have considered it overcrowded and there was loads of space for everyone. The beach itself is very well maintained and is clean to swim in.

There is a large bar on the site that has a basic pub style menu that we would recommend going for a few pre-evening drinks but unfortunately it was lacking atmosphere due to it being so quiet. It was very surprising to see the bar so quiet as it was large in size and appeared to be very clean and reasonably priced but there was never more than a handful of people inside. Additionally there is a lovely seating area outside that looks across the beach below. The swimming pool and gym areas are small in size and this was slightly off-putting for my girlfriend and I so we only used the pool on one occasion, we were also surprised that the pool hours were only 0900 – 1800 hrs on most days.

Lastly, unless you are on Vodafone there is no mobile phone signal on the site and I had none (Orange) throughout the whole stay. This isn’t a major issue however as you are on holiday after all and the signal returns as soon as you leave the site. It is a small price to pay for being in an excellent location!

Overall we would recommend Praa Sands to anyone and would love to return in the future.

Room Tip: 'Le Shed'
Any caravan at the bottom of site in 'the Dunes' area

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Stayed: August 2013, travelled as a couple

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Ask Jimbofire about Praa Sands Holiday Park

2 Thank Jimbofire

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We stayed here for a week a few weeks ago and it is our second trip to cornwall in only the last few months. We came down to this part of Cornwall for a weekend, loved what we saw and booked at this park for a week to get some more.

The park itself is lovely. Immaculately kept grass and plants are everywhere with amazing seaviews. And our van, while basic, was perfectly clean inside. Our only gripe was that we had to wait over an hour to check in. Check in is advertised at 4pm but our chalet wasn't available until after 5pm. Not great after 6+ hours in the car!

Inside the main building is a swimming pool and bar. The swimming pool is very small, quite dirty and didn't have much to entertain our children. We noticed that it does seem to be closed quite often for various reasons. The reception staff where always nice and friendly though and 1 of the older staff (Beverley?) would frequently make a fuss of our children when we visited.

Trying to do a holiday family on a budget we mostly ate in our chalet and made packed lunches for our afternoon's out. We did have drinks and food in the bar on a couple of occasions and I have to say it couldn't be more varied.

We went in on 1 afternoon for some breakfast and we were eventually served (5 minutes+ wait!) by a young, tall man in what seemed to be his regular clothing. He took our order in a hugely disinterested fashion and didn't say please or thankyou once. I think he would have rather been anywhere than there that day. The food came out quite a while later even though the place seemed empty. Clearly they had been busy as some of the tables where piled up with dirty dishes and glasses - they remained for the entirety of our visit. The food we got wasn't very good and 1 part of the order was completely wrong. We didn't complain as we couldn't be bothered standing at an unmanned bar waiting ages for somebody to come to us again.

A bit later on we went for a swim and then went to the bar (which had staff and had been cleaned!) to ask about the WIFI. Paul (again, not very friendly) spoke to us and explained that the WIFI is free to bar customers and gave us vouchers along with our drinks. We sat outside for a while before I went back in for a few more things for the kids. Again I waited about 5 minutes before going out to reception to find some staff. They said that he was probably smoking and somebody from reception came back to the bar to serve me. We shouldn't really have to wait or chase around looking for staff.

Later on the week they had a quiz advertised so we all went down for that. How can 1 place be so different?! The food was amazing, the staff where all very friendly and attentive (the young girls on the bar and the man doing the quiz) and there was a real buzz about the place which by 8pm had really filled up with people. The service in most places suffers when they get busy but here it gets 10X better. Our only gripe is that the quiz seemed a bit hard but we think that's us rather than them!

All in all for accommodation we were very happy but we felt the facilities, whilst nice and modern, let the rest of the park down somewhat. The reception staff where all very pleasant and helpful and most of the bar staff were wonderful. Maybe those staff should teach good, prompt and friendly service to the 2 grumpy bar staff we encountered at the beginning of the week?

We would stay again but we would be wary of using the bar and restaurant again unless there's something on.

Stayed: July 2013, travelled with family

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Ask JacLee83 about Praa Sands Holiday Park

2 Thank JacLee83

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Praa sands is an excellent well laid out park. Most owners are very pleasant, but this is a veneerThe problem mentioned in one review concerned the lounge and the attitude of golf club members who really do believe that the bar and resturant is run for their benifit. When they have a function on or are using the lounge in numbers they go out of their way to make you feel like an intruder.Owners and holidaymakers pay through the nose for these facilities, probaly more than the golfers, and have a right to use them without duress. Seeing the manager laughing and joking with golfers does not auger well for the future. In fact he seems to more concerned with fostering good relations with them rather than the ownersThe banning of children from the hot tub, I feel is more to do with regulars not wanting them using it but the hygiene factor is used. I sympathise with this but not when Haulfryn staff do not follow the showering protocol.The 'Free WiFi' is also a blatant con. It is so weak that it is impossible to use two devices at once in the caravan or in the clubhouse. The solution offered is to pay over the odds for a slightly faster connection much lower than the local touring site offer for less cost. Really inexcusable in 2013 when fibre connection is available nearby.Haulfyn must realise that if it wishes to make money it MUST give value for that money,OWNER>

Room Tip: Book with Hoseseasons and have a comeback

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Stayed: June 2013, travelled with family

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Ask Richard H about Praa Sands Holiday Park

3 Thank Richard H

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Thank you for your review. We are sorry to hear that you did not feel welcome the golfers. we are currently working and soon they will have a seperate area for there functions. The banning of children in the hot tub is for health and safety reasons and nothing else although we are also looking into changing this rule so children can use the hot tob whilst accompanied by an adult. The Wi Fi may have had some problems with connection on that particular day but on a day to day basis our Wi-Fi in the complex should be good.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

My wife and I have stayed here previously and were amazed at the luxury of the units. The quality of everything made our stay even more enjoyable. A short walk to the beach, relaxing atmosphere, not overcrowded and a fantastic beach cafe (Beachcomber Cafe) that serves a great, all day breakfast that you can enjoy whilst looking out to sea. Looking forward to our next stay from 31st August 2013.

Room Tip: Book early as these are snapped up quickly!

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Stayed: August 2012, travelled as a couple

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Ask Perry M about Praa Sands Holiday Park

3 Thank Perry M

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Went to this site in May for 4 night break. Usually go to their site in Devon (Finlake). Site was clean and well kept as with all Halfryn sites. Lodge was of very high standard, we booked a superior and it was as expected. Very clean and well kept, had two bathrooms which was excellent. On arrival we had a small problem as the restaurant was closed. This is not advertised or told to us when booking (even if you check first) so be aware of this. Manager was very understanding of our particular situation and rectified this as best he possibly could for us. The site does have a golf course and is a country club, this unfortunately made it feel like it was not aimed at holiday makers as much. Park appears to be split into two areas, we were in the part near the reception. Area around park is exceptional as is most of Cornwall, the view from our lodge of the sea made the holiday. We ate at local pubs most of the time and the food was good although quite expensive. Pool area with hot tub, sauna and gym was nice and clean. Lodges do not have their own hot tubs here unfortunately, you can get your own hot tub at Finlake for no extra cost. This site is not to our taste and we will use Finlake in future but it may be to others taste, especially if you like golf.

Room Tip: Superior lodges are lovely.

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Stayed: May 2013, travelled with friends

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Ask eddon1983 about Praa Sands Holiday Park

1 Thank eddon1983

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Thank you for taking the time to leave us your comments. We really do appreciate any feedback that we can use to improve our guest's stays with us.

With regard to the closed restaurant please be assured that during the summer season the restaurant is open 7 days a week and open all day on Saturdays. On the rare occasions the restaurant is closed for private functions we will notify our new arrivals in the week before their arrival to notify them and help them to make other arrangements if needed.

Once again, thank you for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Returned to Praa-Sands for the second time, different caravan same immaculate standards of cleanliness in grounds immaculately maintained.

The kids playground has been extended which is nice and the location is outstanding.

The clubhouse however still felt like it was there for the benefit of someone else - kids not allowed in the spa bath, now banned from an area near the bar. I accept that the site does not market itself to families but, for all its grandeur, its still a caravan park and it needs to accept that there are going to be kids there. The lack of patronage of the lounge area on our two visits may bear testament to the issue.

Again, as before, we were made to feel like interlopers by a group of lady golfers who, presumably members and presumably regulars, seemed offended by our presence at lunch. I accept that it must be challenging to balance the needs of separate interests in this environment but I personally didn't feel welcome.

Will I return to Praa Sands? - most definitely its a fantastic place. Will I be enjoying a drink or meal at the bar? probably not.

Stayed: May 2013, travelled with family

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Ask jimbo37_11 about Praa Sands Holiday Park

Thank jimbo37_11

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Thank you for your review of Praa Sands and we are glad you enjoyed your lodge and its surroundings. We value all feedback as without it we cannot improve our service to you.

With reference to your visit to our bar I am very sorry that your visit fell short of your expectations and please be assured that we are continually striving to improve all aspects of the complex whilst trying to balance the needs and wants of our holiday guests, residents, local guests and golf clubs.

We look forward to seeing you again soon and thank you once again for your feedback.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Praa Sands Holiday Park in Cornwall offers amazing luxury holiday homes with fantastic facilities including an indoor swimming pool, gym, spa, 9 hole golf course and bar & restaurant all just a few minutes walk from a sandy beach....more less

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Praa Sands Holiday Park Penzance, Cornwall

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