IT Desktop Support Intern

Do you want to spend your summer in San Francisco at a hot mobile gaming company? This summer you have the chance to be part of Kabam's Internship Program! As an intern at Kabam, you will be matched up with an experienced mentor. You’ll work in a collaborative, open environment and get meaningful work.

During your internship expect to:Support all division users by installing, configuring, diagnosing, analyzing hardware and software, performing both periodic and emergency maintenanceSupport client hardware and software and assist other IT team members in problem resolutionAssist in the implementation and maintenance of the network and network-based applications and hardware of the divisionProvide assistance in the implementation and maintenance of a client/server environmentHelp inventory all incoming and outgoing equipmentSet-up and provide assistance with technical requirements for meetings and events (ex. Video Conferencing, Air Play, Audio Bridging, Video Projection and recording)Incident and Request management through IT Ticketing system

Requirements:College junior or senior, graduating December 2016 – June 2019Ability to support Windows and Macintosh computers in a complex networked environmentHighly developed customer service skillsAdequate understanding of technical terminology with knowledge of the interrelationship of software, hardware, and network environmentsCapacity for analytical thinking and rapid problem solving in a fast-paced environmentHigh degree of self-motivation; must be exceptionally resourceful, detail-oriented, and have organization skillsEffective oral and written communicator in person, by phone or via the computerMust be able to safely lift and carry 50 lbs.Career ProgressionInterns who excel have the opportunity to continue working part-time during their senior year and/or receive a full-time offer to join Kabam after graduation.

Benefits:Competitive paid internshipDaily catered lunches and dinnersFree snacks and beveragesCommuter, 401k, and medical insuranceEducational speaker sessions with industry leadersNetwork within the companyBe apart of a fun group of interns!Team building and social events: welcome event, scavenger hunt, and baseball game

TimelineApplications Accepted:September 2016 – November 2016Interviews: November 2016 – January 2017Offers: January 2017 – March 2017Internship Program: On or around June 1, 2017 – August 25, 2017

About Kabam:Kabam, Inc. (“Kabam”) creates, develops, and publishes massively multiplayer games that are available to a global audience on mobile devices via its own dedicated channel in the Apple App Store, Google Play, and the Amazon Appstore. The company is valued at more than $1 billion and has been profitable since 2012. Kabam has created six titles that have grossed more than $100 million each in their life. Kabam has more than 700 employees around the world, with corporate headquarters in San Francisco. The company's investors include Alibaba, Canaan Partners, Google, MGM, Intel, Pinnacle Ventures, Redpoint Ventures, Warner Bros. and others. More information about Kabam can be found at www.kabam.com.