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If you want to have a successful wellness program, then focus on the key traits that studies have shown are important, such as focusing on a healthy lifestyle and not just weight loss, Christian Schappel writes. Other tips for success: Getting leaders involved, having easy access to health resources and providing incentives, he writes.

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If you want to help workers understand the advantages of using a flexible spending account, try the website SaveSmartSpendHealthy.com, Christian Schappel writes. Among the information provided is how an FSA can save employees money, a list of eligible expenses and a savings calculator, he writes.

If companies really want to retain employees, then managers need to do a better job of earning worker loyalty, Tina Del Buono writes. That can be accomplished by talking to individual workers and understanding their personal and professional challenges, she writes. Managers who are truly engaged with workers should know, for example, the names of an employee's family members, she writes.

Senior advocacy groups say the number of "recoupment" cases in which companies look to collect repayment for overpaid pensions from retired employees or surviving spouses by reducing or cutting off payments is growing. Advocates say they spend a third of their time working on recoupment cases, when a few years ago they rarely saw them. "Retirees are often confused and shocked to learn that their pension plan overpaid them," says Justin Freeborn, a lawyer with the Western States Pension Assistance Project.

Delta Air Lines passengers will now be able to buy tickets directly through Facebook using the airline's "Ticket Window" feature. It's the first time an airline has offered direct ticketing through social media. The company says it's part of its effort to connect directly with customers.

One of the keys to keeping a team engaged and contributing ideas is to implement some of the things they suggest, says Jim R. Miller, president of the South Central region of JE Dunn Construction. Then, you "make sure people know where the idea came from. It's not my idea; I was just smart enough to incorporate it," he says.