Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

Next Business Day delivery - $19.95 additional

Two Business Day delivery - $9.95 additional

For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.

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Options for purchase: Frame and Slipcover or Slipcover alone.

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Baldwin Queen Sleeper Slipcover - Special Order Fabrics is rated
4.9 out of
5 by
7.

Rated 5 out of
5 by
CapeCodHome from
Just what I was looking forI was looking for a slipcovered sleeper sofa for a guest room/home office, and this sofa perfectly suits our needs. The cushions are very firm, and the upholstery is beautiful. You can't beat the price either.

Date published: 2017-01-03

Rated 5 out of
5 by
ITP4ME from
The Perfect Family Room SofaI recently bought the Baldwin Slipcovered Sleeper Sofa for my living room. This was the first piece of furniture I'd bought with my new family in mind. It had to be large enough to comfortably seat 2 adults and 2 children. The fabric had to be family friendly (read: washable!), the sleeper sofa had to be comfortable for the many sleepovers the kids will inevitably have and finally, the sofa had to be a lighter color because my living has little natural light. Those were a lot of challenges, but for every question, this sofa was the answer.
We chose the off white quilted slipcover because it was washable. The slipcover is well made, a custom fit to this sofa and is held in place with strong velcro stripes. The sleeper slides out without needing to remove the cover.
Overall, this is the quintessential family room sofa. It's extremely comfortable and the perfect napping spot. The kids love it and are spending more time in the family room than before. We couldn't be happier.

Date published: 2016-08-08

Rated 5 out of
5 by
Jen1094 from
Worth every penny!I would consider this sofa one of the best purchases I've made in a while. I had been looking for a high quality sofa that would last for years to come. I ordered it with the Super White twill slipcover, and although I doubted myself at first (I have 2 small children), it ended up being a great decision. It is very comfortable and easy to keep clean. I have already washed the slipcover, and I was able to put it back on with ease, since I dried it on Air Dry and put it back on while still a little damp (as recommended in the instructions that accompanied the slipcover). Just an added note: it is quite a deep sofa. I am 5'7 and my feet don't touch the ground when I'm sitting with my back against the cushions. That didn't bother me, but some people may not like that aspect. Overall, I absolutely love this couch, and I'm so glad I took the chance and purchased it.

Date published: 2014-11-05

Rated 5 out of
5 by
ErinofEnglewood from
Soft and cozyThis sofa is so soft and comfortable, it is the best spot in the house to sit and relax. I have had it for about 6 years now and am back for another color slipcover. The slipcovers wear and wash up well. I have had the twill slipcovers and after all this time they show very little wear. I am going to buy the Baldwin sectional for another room in my house because the whole family loves this sofa so much.

Date published: 2013-11-14

Rated 5 out of
5 by
Knightingale from
Great sofaIt took almost 2 excruciating months to get the sofa and slipcover, but worth it. The sofa is so comfortable and I think beautiful as well. I slept on the sleeper portion to be sure it would be OK for guests. The mattress is typical for a sleeper sofa, nothing special but acceptable. Unfortunately, the slipcover is very difficult to put on the frame. I thought I would change it seasonally, which is one of the reasons I purchased a slipcovered sofa vs. an upholstered one, but I am rethinking it. Fortunately I am happy with the one I got. Of note, the dye lot for the Natural Linen has changed in the past few months. It is not exactly like the swatch I received early last spring, but close enough. The frame feels very sturdy and the cushions are cozy yet supportive. Overall, I am very happy and I know that I will enjoy this sofa for a very long time.

Date published: 2013-06-30

Rated 5 out of
5 by
ChicagoNative from
Comfort, comfort, comfort!I've had my queen sleeper for a week now and consider it the wisest purchase made in quite some time. The sofa itself is deep and cushy, but still supportive - no struggles to get up. The seat cushions are a little thicker than I'd anticipated, a good 6-7" with the slipcover on, but that's not a problem for me. From the activity around here, the sofa appears to be a great spot for a nap! Used the actual sleeper once and had no complaints. The slipcover was easy to put on and looks wonderful. I'm going to buy a darker color for winter as soon as I finish writing this.

Date published: 2012-09-28

Rated 4 out of
5 by
Mtns4Me from
Love the zippered cases for the pillow cushionsOverall I am thrilled with my purchase. Following years of living with a sofa that was torn, stained, you-name-it, I bought this slipcover to replace the old one. Voila - new sofa! I bought the sand twill slipcover - the color is a nice neutral. It doesn't fit as tightly as the photo so it shows a number of wrinkles. Be prepared for a relaxed look as opposed to the tailored look of an upholstered piece, especially after a few years of use. The zippered cases for the cushions are my favorite feature, as my previous slipcover had velcro that tore and looked terrible. Great color, good fit, great quality = happy customer!

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*Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.