Using your screwdriver and remaining screws, secure each side of the slat onto the cleat on the inside of the siderail. Once all the slats are secured, you’re ready for your mattress.

Happy Zzzs!

Warranty Information

Thank you for purchasing a new Tuft & Needle wood bed frame (hereinafter the “bed frame” or “Product”). We hold ourselves to high standards and are confident that you’ll be pleased with your purchase. However, if you are dissatisfied or if you discover a defect in your Product, simply review our 100-Night Trial Policy and Limited Warranty and, if you believe that you are entitled to take advantage of their terms, please contact us at support@tn.com.

All products are carefully inspected prior to shipment. Please carefully inspect your bed frame at the time of delivery. PLEASE NOTE: If your bed frame or any part of it arrives damaged, please notify us within three (3) days of receipt of your delivery; we will arrange for a replacement or return/refund as necessary, and you will not be responsible for any returns fees or shipping charges. Please reach out to us by email at support@tn.com or by phone at 877-842-2586 to report items that are damaged upon delivery. We reserve the right to request images of such damage. All claim for damage ascertainable under initial inspection must be made within three (3) days after you receive delivery of the product; thereafter any physical damage to the bed frame that you do not report within three (3) days of delivery will invalidate the remainder of your 100 night trial. For more information about your warranty, visit www.tuftandneedle.com/legal/warranty.

Ready to order, but have questions?

Functionally and aesthetically, wood is a universal material that is strong and inviting. We wanted to offer something classic and versatile to all of our customers.

How do I clean the frame?

Wipe down the wood with a damp, non-abrasive cloth and mild detergent. Do not leave water on the frame. Wipe dry after cleaning.

Is it scratch resistant?

It is not scratch resistant. Please be careful when moving the frame, or with objects that might cause scratches.

If your frame comes scratched or damaged, this is covered under your warranty. Please let us know within three (3) days of receipt of your frame and we will arrange for a replacement or a refund/return as necessary. You can reach us by email at at support@tn.com or by phone at 877-842-2586. For more information regarding the warranty, visit tuftandneedle.com/legal/warranty.

Does shipping cost extra?

Nope! As with all of our products, shipping is free.

How is it delivered?

This product is delivered by our partner, CEVA. Within seven business days of you placing your order, our team will contact you to schedule a delivery day for your frame.

What do you mean by upcycled?

We always consider sustainability in the materials we choose. When we learned that typically 40-60% of lumber is discarded in hardwood manufacturing, we saw an opportunity to repurpose this cast-off lumber.

This extra walnut is perfectly fine in quality, but is too short to be useful in most furniture. We worked with our manufacturer to rejoin the discarded material to make new board lengths of patchwork lumber then used it wherever we could. We supplemented the rest of the needed materials with new hardwood, so each individual frame is truly unique.