Get Tech Help

Get Technology Help

You can grow your technology skills with START in a number of ways, depending on your preference.

Just-in-Time Help

Whether you need help with your MyMRU accounts, Blackboard, or formatting an assignment you can drop-in, email or call and one of our techs will be happy to give you a hand! Click here to return to the START home page for our drop-in hours, locations and contact information.

Applications we support:

MRU applicationsMyMRU, Blackboard, Gmail, Wi-Fi

Microsoft OfficeWord, Excel, PowerPoint

Google applicationsDrive, Docs, Slides, Calendar, etc.

Adobe Creative CloudPhotoshop, Illustrator, InDesign, etc.

One-on-One Session

Not everything has a simple solution. For moments when a little more time is needed START offers one-one-one support and training.

If you’re interested in booking time with one of our START Trainers click here to check their availability and pick a time that works best for you.

Tips and Tricks

The following tips and tricks will help you be successful with technology at Mount Royal.

MRsecure is the preferred connection for high-speed wireless connections on the MRU campus. To access setup guides for a variety of operating systems, please visit the MRU (MRsecure) setup guides page.

Blackboard is the MRU learning management system where you can find posted course information, participate in discussions, post blogs, view course grades, and communicate with your instructor and classmates.

Login to Blackboard, using your username and password, in three different ways:

Cyber crime has progressed beyond a socially awkward 20 something pounding away on a keyboard in his parents basement and breaking through a bank's firewall. It has become a multi-million dollar business with the main target being unaware users. Check out the IT Security page on MRU website to learn how to stay secure and protect yourself from cyber attacks.

Think your password is strong and secure? Check out the Creating Passwords page created by MRU ITS and see if your passwords follow the guidelines. If they don't, follow the easy step by step instructions on how to create a password that keeps the hackers guessing.

Contact Us

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in Southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina, and the Iyarhe Nakoda. The City of Calgary is also home to the Métis Nation.