All Your Drives Are Set To Disabled

Question

I am getting the "All Your Drives are Set to Disabled. On this Operating System, in order to start Roxio Record Now you must either physically remove your drive(s) or enable at least one drive."

I am running XP SP3 and both DVD drives show up under Device Manager without any issues. I am able to read DVD's and CD's from both drives without a problem. I did some research and it was recommended that I try pxengine4_10_28a.exe, but I can't get the exe file to run on my computer. The error that I get is "the installation file needs to be able to read/write to the current directory. Please change the permissions for the directory or move the installer to a location that has the proper read/write permissions".

I am able to lauch other exe files from this directory without any issues, so I'm at a lost as to what may be the issue with the pxengine4 file.

Please note Record Now was running without any problems, until last week when I got an error on bootup, when the program seemed to be trying to reinstall itself. I was able to remove the program via ADD/REMOVE and have since reinstalled the program three times with the same error message above. Can someone please tell me what might be going on here?

Share this post

Link to post

Share on other sites

Go to control panel, system, device manager and delete the entries for the IDE controller on the optical drives. Reboot and let Windows re-detect and re-install

As a failsafe, if I create a Restore Point before I delete the entries for the IDE controller and then reboot, will XP see my hard drives after the reboot. I don't want to make things worse than they are?

Share this post

Link to post

Share on other sites

A restore point is nothing to do with this procedure - it's for software and drivers - all you are doing is forcing Windows to do a detect of hardware. Drivers for IDE devices are built in and can't be 'restored' or removed. 'Unininstalling' doesn't take the drivers oput - it just makes Windows reload them

Share this post

Link to post

Share on other sites

I am getting the same error as Wussery did but I am running Windows 7 Ultimate 64 bit. Error is "All Your Drives are Set to Disabled. On this Operating System, in order to start Creator Premier you must either physically remove your drive(s) or enable at least one drive." I have disabled the drive then re-enabled it. I have tried to reinstall Roxio Creator Premier 10. I have uninstalled IE 9 Beta, a good move even without the above problem. I continue to get the same error message. This program worked at one point on this computer and it was purchased with the computer. Any other ideas on how to fix the problem would be appreciated.

Share this post

Link to post

Share on other sites

i just tried the same thing but still the same message that the drive is disabled...did you do any other steps beforehand to make it work?

if all else fails, do you know if it is normal that i cannot burn on a DVD even though i have the hardware...meaning with any program...

Thanks,

MichelleC

Open device manager, expand the DVD/CD-Rom Drives, right click your DVD drive and click uninstall. Close everything out and reboot your PC, the operating system will re-install the drive. Now see if the drive shows in My Computer and other programs including Roxio.