System Updates

SV8300 Release 8

January 17, 2013. NEC has announced the release of SV8300 R8 software effective immediately and introduces powerful new capabilities on the popular SV8300 platform. This software is shipped on all new orders and is also available as a no-charge software upgrade to existing SV8300 users with an active Software Assurance subscription. New features of R8 include:

Dual CPU Expansion

Expands Dual CPU (Back-up CPU) to Units 2, 3 and 4

External Music on Hold (MOH) for DT700

Station to station DT700 IP calls can receive external system-wide MOH when placed on hold. Provides easy implementation for MOH on peer-to-peer DT700 to DT700 held calls

Timed notification on Multiline Terminal

Allows Multiline Terminals to sound an alarm at a preset time; notify the start or end of working hours, class hours, lunchtime etc.

Power Saving Features

Enables on/off power control for Digital Multiline Terminals – resulting in a 20% to 40% power savings depending on system configuration.

Caller ID on SN716 Attendant Console on Incoming Trunk Call

Provides both name and number on ringing trunk calls with SN716 or DT700/DT300 being used as attendant console.

SV8100 Release 8

November 19, 2012. NEC has announced the release of SV8100 R8 software effective immediately and introduces powerful new capabilities on the popular SV8100 platform. This software is shipped on all new orders and is also available as a no-charge software upgrade to existing SV8100 users with an active Software Assurance subscription. New features of R8 include:

Centralized Management

Provides more control of the SV8100 system by allowing IT staff to monitor connection statistics, station trunk usage and more – all from a central location.

VM8000 InMail

Allows voicemail boxes to be configured to create a preset time to receive new message notifications. This is useful for companies that commonly receive messages after regular business hours.

InACD CallerID-Based Routing

Incoming calls are tagged by CallerID information so that any future calls are routed to the agent who took the original call. This reduces wait times for incoming calls and improves customer service.

Enhanced Do Not Disturb (DND) Feature

Enables users to activate the DND feature even if the phone is not currently ringing. Callers will simply receive a user-customized message, be transferred to voicemail and asked to leave a message.

SV8100 – Release 7

July 23, 2012. NEC has announced the release of SV8100 R7 software effective immediately and introduces powerful new capabilities on the popular SV8100 platform. This software is shipped on all new orders and is also available as a no-charge software upgrade to existing SV8100 users with an active Software Assurance subscription.New features of R7 include:

Instant Messenger (IM)

Communicate in real-time without intrusive phone calls or using public domain IM software for business needs

InMail Integration

Creates a visual representation of your voicemail box that can be quickly managed from your desktop.

Enhanced Call Park

Provides an easier and more practical way to park calls with just the click of a mouse.

UCB – Release 6.0

April 23, 2012. NEC has announced the release of UCB 6.0 software effective immediately and introduces powerful new capabilities on NEC’s flagship UC platform. This software is shipped on all new orders and is also available as a no-charge software upgrade to existing UCB an InUCB users with an active Software Assurance subscription. Visit the UCB R6.0 pageto download the detailed upgrade feature guide and to schedule your upgrade.

R6.0 Feature Highlights

Support for MS Server 2008 R2

Virtual Server support

Executive Mobile for iPhone

Console Quick Find enhancement

UCB Outdial enhancements

Now set your Presence Profile, ETR, and Presence Note from your iPhone or your Blackberry

SV8300 – Release 7.0

March 14, 2012. NEC has announced the release of SV8300 R7 software effective immediately and introduces powerful new capabilities on the popular SV8300 platform. This software is shipped on all new orders and is also available as a no-charge software upgrade to existing SV8300 users with an active Software Assurance subscription.

New System Capabilities

Caller ID Passthrough

On calls received in the SV8300 and transferred out to a mobile phone user, the Caller ID of the calling party is displayed to the remote mobile user. ISDN or SIP trunks are required to support this feature

SV8100 – Release 6

December 20th, 2011. NEC has announced the release of SV8100 R6 software effective immediately and introduces powerful new capabilities on the popular SV8100 platform. This software is shipped on all new orders and is also available as a no-charge software upgrade to existing SV8100 users with an active Software Assurance subscription. New features of R6 include:

Provides third-party call control as well as a variety of decentralized, multi-party call operations.

Enhanced Features for UNIVERSE InMail

Includes a variety of new voice messaging and auto-attendant features, including advanced e-mail and voice-message notifications and enhanced message playback options.

Enhanced Remote System Upgrade

Keeps customers’ UNIVERGE SV8100 solution at the forefront of technology by allowing remote software upgrades which means there are fewer deployment risks, and minimal service interruption and downtime.