Call Handling - Voicemail & Alerts

**The easiest way to customize your VM greeting is to do so from our Android or iOS app. If you are unable to do this, you may use on of the following methods to do so via the Dashboard**

Upload a pre-recorded mp3 file

Click the red record button to have our system call the forwarding number of your choosing to record your greeting over the phone.

NOTE: If you chose your Line2 number, you must be logged into the application before placing this call.

Then, follow the on-screen or voice prompts to record and save your custom voicemail greeting.

IMPORTANT NOTES:

For the best quality, we recommend using a voice memo recorder app (built in on most phones and computers) to record a greeting in the mp3 format and then uploading that file via the Dashboard.

For Line2 Standard subscribers, you only have to upload/record a greeting for the Not in Contacts section.

Line2 Pro subscribers who have uploaded contacts for enhanced call handling, may also customize a voicemail greeting for their Contacts and VIP groups.

MESSAGE SETUP (VM email notifications)

This option in ON by default and will send you an email notification (w/ message attached as a mp3 file) whenever a VM is left. You can:

Toggle this feature OFF/ON

Update the email address to which these notifications are delivered

Specify whether you want the VM saved on the server* or deleted after it is emailed to you

*VMs can only be saved on the server for up to 90 days. To save the VM indefinitely, you'll want to save the email or download the mp3 file.

ALERT SETUP (Offline notification for Text, photo, or group messages)

To ensure you never miss a message, you can enabled the "Alert me of new messages" option. With this ON, Line2 will send a text notification to your first forwarding number if you're offline (i.e. not signed into a Line2 app).

NOTE: This is only an alert, you must log into the application in order to respond.