Transport
for London (TfL) has published its draft Annual Report and Statement of
Accounts for the year ending 31 March 2015, which will be considered by
the TfL Board at its next meeting on 1 July.

2014/15
was another record year for TfL, with around half a billion more public
transport journeys now taking place compared to five years ago. All
parts of the TfL network are seeing growing demand as London’s
population rose to its highest ever level, 8.6 million, this year and is
predicted to rise to around 10 million by 2030.

More
than 1.3 billion passenger journeys were made on London Underground in
2014/15, an increase of 3.2 per cent on the previous year. Despite the
increasing number of people using the Tube, customers are now getting
around London faster than ever because of improved reliability, as a
result of the Tube Modernisation Programme. The average train journey
time has reduced by 13 per cent since 2002/03, reflecting improving
reliability and increased services.

Record
numbers of people are using London’s buses – in 2014/15 there were
nearly 2.4 billion passenger journeys while customer satisfaction and
service reliability also remain at near-record levels. This represents
over half of all bus journeys taken in England.

The
DLR and London Overground also carried record numbers of passengers.
On the DLR there was a record of almost 140 million passenger journeys,
up by almost five million. On London Overground, there was record 110
million passenger journeys, almost ten million more than the previous
year.

London
River Services carried more than 10 million passengers for the first
time in the last financial year – 10,022,668 in 2014/15 compared with
8,411,200 in 2013/14.

Progress
towards extending the network has also continued apace. The Northern
Line Extension received approval from the Secretary of State. The
extension will support 24,000 new jobs and more than 18,000 new homes. A
consultation on extending the Bakerloo line into south London received
15,000 responses, of which 96 per cent were supportive of the extension
in principle. Plans to extend the London Overground to Barking Riverside
received overwhelming public support at consultation. Regeneration at
Barking Riverside could provide up to 2,500 new jobs and 10,800 new
homes.

A
public consultation on plans for new river crossings at Woolwich,
Gallions Reach and Belvedere took place in July 2014. The crossings are
crucial for the continued economic development of east London. TfL also
consulted on detailed proposals for the Silvertown Tunnel and started
refurbishment work on the Woolwich Ferry.

In
November 2014, funding and finance options for Crossrail 2 were
published. And in March 2015, following public consultation, the
Department for Transport (DfT) confirmed that the route for Crossrail 2
has been safeguarded, which protects it from potential redevelopment
plans that could affect the construction.

TfL
secured £43.75m in sponsorship to grow and develop London’s cycle hire
scheme. The partnership, with Santander, has already seen the launch of a
new app allowing users to hire a bike from their phone. More bikes will
be available on the street and extra docking points are being added
around London. Usage of the scheme rose by a quarter last year and is at
a record high, with more than 10 million journeys made in 2014.

More
than five million people have now flown on the Emirates Air Line. The
cable car started a new ‘Night Flight’ experience, with later opening
hours, a longer flight time and complementary music and video
entertainment in cabins and at the terminals.

In
January 2015, TfL implemented a new fares package targeted at part time
and flexible workers to give them a fairer deal which is benefiting
200,000 customers a day.

TfL
has continued to work with thousands of suppliers in the UK, supporting
around 60,000 jobs outside the Capital this year in roles from
manufacturing to engineering. This represents 60 per cent of TfL’s
procurement and is the equivalent to the same number of people employed
by Boots UK. TfL’s supply chain is key to sustained investment and has
enabled TfL to secure better value and provide certainty to its
supplier base.

Through
sustained investment, TfL is improving services and supporting access
to jobs and housing, supporting London and the UK’s economic growth and
development whilst delivering value for money for fare and tax payers.

Delivery of service improvements and modernisation:

London Underground, Rail and Crossrail

·Following
the modernisation of the Victoria line, 34 trains an hour now run
during the busiest times, making it one of the most frequent metro
services in Europe

·Capacity
on the Northern line, one of the busiest on the Tube, was increased by
20 per cent as part of the Tube improvement programme. The line can now
carry 11,000 more passengers an hour

·

New
air conditioned trains have been introduced on Metropolitan, Circle and
Hammersmith and City lines, have begun to be introduced on the District
Line and is expected to be complete by the end of next year

·Five-car trains introduced on key sections of the London Overground network, boosting capacity by 25 per cent

·Crossrail,
which will add 10 per cent extra capacity to the rail network from
2018, is now more than halfway built and remains on time and on budget

·Redevelopment
work to increase capacity at key stations and make them step-free is
underway at places such as Victoria, Tottenham Court Road and Bond
Street. More than half of London Underground’s 270 stations have now
been improved to make them brighter and easier to use, with tactile
strips, better CCTV and help points, electronic information displays in
ticket halls and on platforms and improved seating and lighting

Cycling

·To
support massive growth in cycling journeys, TfL began the construction
of new segregated Cycle Superhighways and, with the boroughs, will
introduce new Quietways

·Radical
transformations to dangerous gyratories will improve conditions and
safety for cyclists and pedestrians. This includes Elephant and Castle’s
northern roundabout where construction work has started. The work will
reduce the impact of traffic and make the area feel cleaner and greener
and a major new public space will be created in and around the new
peninsular.

·The
first of the ‘Cycling Mini Hollands’ are under construction in Waltham
Forest. The aim is to move significant numbers of suburban car journeys
to the bike

Road Safety

·The
number of people killed or seriously injured (KSI) on London’s roads
has been further reduced this year. Indicative results for the full year
show a reduction in KSIs of 40.2 per cent from the 2005-2009 average
baseline and a 6.8 per cent reduction from 2013.

·The
world’s first Safer Lorry Scheme was announced and will launch in
September. The rogue minority of HGVs that operate without basic safety
equipment will be forced to improve or be banned

·Four
buses have been fitted with new bus sensor technology as part of a
trial to improve bus driver awareness of pedestrians and cyclists.

·A
new Roads and Transport Policing Command was created, bringing together
2,300 Police and Community Support Officers to further improve the
safety and security of roads and buses, making it the largest police
command in the UK

Bus services

·The bus network saw a major boost through TfL’s business plan with funding
for over 500 extra buses, equivalent to an extra 2.9m journeys each
week. An additional £200m was also confirmed for improving bus
reliability. Routes have been extended in Haringey, Islington,
Mitcham and Southwark. And more Night buses have been introduced to the
popular night routes serving Shoreditch and Hackney.

·The
extra buses will also be used to improve transport connections to key
growth areas, such as Barking Riverside and Elephant and Castle,
providing high quality bus routes between new residential areas and
local town centres.

Customer Service

·TfL
became the first transport authority to introduce contactless
ticketing, vastly improving convenience for customers and quickly
becoming the fastest growing merchant in Europe for those payments.
There have been over 100 million journeys made using contactless since
launch on 16 September 2014

·In
June 2014, the ‘One More Journey’ facility was introduced for Oyster
users and online refunds became available for service delays

·TfL
developed a new smart phone friendly website to meet the needs of our
tech-savvy city and continued to be a driving force for free open data,
fuelling hundreds of new travel apps. TfL is also a pioneer in the use
of ‘big data’ to improve services for customers and trialled free WiFi
on two buses

·The click and collect service was expanded, enabling people to pick up goods from major retailers at 42 Tube stations

Road Modernisation

·TfL’s
unprecedented £4bn roads modernisation programme is delivering improved
and more agreeable environments, and safer roads on its network and in
London’s local centres. Highbury Corner, Vauxhall Cross, Stratford
gyratory, Marble Arch, Balham High Road and Hammersmith Broadway are
just a few of the ultra-busy junctions and congested areas on the road
network that are being transformed in the coming years

·17
major road schemes, 33 junction improvements and four new Cycle
Superhighways make it the biggest investment in London’s streets in a
generation. The work will radically improve highways, bridges, tunnels
and public spaces, making roads safer, more reliable and the Capital a
better place in which to live, work and travel.

·The
SCOOT (Split Cycle Offset Optimisation Technique) technology scheme was
introduced at a further 309 traffic signal sites to help to cut delays.
The system uses sensors in the road to detect when traffic is building
up, and changes the traffic lights accordingly

Accessibility

·A
new £76m fund to speed up accessibility improvements on the underground
was announced in October 2014, together with confirmation that all
Crossrail stations will be step-free. The £76mwill enable another dozen Tube stations to become step-free over the next ten years.

·1,500 people visited TfL’s pioneering accessibilityevent,
Access All Areas at ExCeL, also in October and work continued at a
number of Tube stations to provide step-free access with Tottenham Court
Road set to be the next major station to become step-free in 2016.

·80
per cent of bus stops are now accessible after £8.4m investment with
the number of accessible stops doubling since 2008. At least 95% of bus
stops on London's roads will be accessible by 2016

·A
trial took place at Pimlico Tube station to assist blind and partially
sighted people to navigate the Tube network independently, using
Bluetooth beacons and a smartphone app

Air Quality

·An
Ultra Low Emission Zone was confirmed, which will significantly improve
air quality and help to protect the health of Londoners. It will be
launched in central London on 7 September 2020.

·£65m will be required to deliver plans for cleaner taxis, of which £25m has been confirmed by the Government.

·Over
half the target number of New Routemasters planned to be running on
London’s streets by 2016 are now in service. They will reduce annual
carbon dioxide (CO2) emissions by around 20,600 tonnes

·TfL’s
retrofit programme has seen more than 1,000 buses become cleaner with
up to an 88 per cent reduction in nitrogen oxide (NOx) emissions

·The
first British-built pure electric buses began running in west London in
July 2014 and two electric buses were introduced in Croydon in December
2014

Working with other cities

·London
has joined other cities to argue for reform in the way transport
infrastructure is funded. Alongside Manchester, Birmingham, Leeds and
Sheffield TfL has been making the case for Whitehall to give London and
other cities a greater say over their own futures and in turn boost the
prosperity of UK plc.

Encouraging gender diversity in transport

·TfL
has joined forces with Crossrail, the DfT, Network Rail, the Women’s
Transportation Seminar and Women’s Engineering Society and others in the
transport industry to celebrate 100 Years of Women in Transport to
showcase the role of women in transport, share best practice from across
the industry and tackle the challenges that remain to encourage more
women to work in transport.

The
Mayor of London, Boris Johnson, said: "It has been another record
breaking year for London’s transport network, which has carried an
amazing number of people around our great city. Whether by Tube, train,
bus or bike, more people are travelling around London than ever before.
I’m delighted to say that TfL has risen to the challenge of this
enormous task, with a relentless focus on providing improved services,
as well as value for fare and taxpayer money. But of course, with a
rapidly growing population, we can’t afford to stand still. Delivering
continued improvements to transport in London – as well pressing for
major new projects such as Crossrail 2 – is going to be crucial for the
capital’s continued success as a major global city.”

"TfL
and its staff are to be congratulated on another hugely successful
year. Customers are benefiting from massive improvements and investment
to the transport network and it's great to see customer satisfaction
continue to achieve record scores across the majority of transport
services."

London’s Transport Commissioner, Sir Peter Hendy CBE, said: “It’s
been another highly successful year for TfL, with record breaking
numbers of passenger journeys and all parts of the network seeing
growing demand. As more
people move to the Capital, at a rate of two Tube trains every week,
London’s transport has enabled this growth, driving the economic and
social wellbeing of London and the country as a whole. This growth will
pose new challenges in the years ahead and we are determined to rise to
them efficiently and effectively, and always to the benefit of our
customers and users. We must do more, do it better and all for less
money. And we are.”

Remuneration:

The base pay of the Commissioner was frozen for a sixth consecutive year.

The
base pay and the total remuneration of the Commissioner and the Chief
Officers remains significantly lower than that paid in comparable
organisations which TfL competes with for high quality staff.

Research
by remuneration consultants, New Bridge Street, shows that the base
salaries and total target remuneration of the Commissioner and all Chief
Officers are significantly below the market level; total is between 36
per cent and 74 per cent of total target remuneration.

TfL
is delivering one of the world’s largest programmes of capital
investment, which is building Crossrail, modernising Tube services and
stations, improving the road network and making roads safer, especially
for vulnerable road users. The total capital investment during 2014/15
was £3.58 billion (TfL investment programme £2.06 billion, Crossrail
£1.52 billion).

The
number of TfL staff (excluding Crossrail) who received total
remuneration over £100,000, including those paid above this amount due
to severance payments and overtime worked, was 413 in 2014/15 compared
to 326 in 2013/14. The number of Crossrail staff who received total
remuneration of over £100,000 was 41 in 2014/15 compared to 40 in
2013/14.

This
is largely attributable to the increased number of employees working
overtime to complete major multi-billion pound projects to modernise
London Underground and Crossrail. There was also an increase in those
who received voluntary severance as part of efficiency measures which
will deliver financial savings.

The
overtime was worked by specialist engineers and highly skilled project
staff, 91 of whom earn a base salary of less than £100,000. However,
the overtime earned took their total remuneration above this. This is
more than double the number of people who were in this position in
2013/14, due to the fact that the modernisation programme increased in
its scale during this year.

Examples of their work include:

Replacing hundreds of kilometres of track, sleepers, ballast and rails to improve service reliability for customers

Upgrading major stations to improve capacity and reduce crowding

Upgrading and replacing ageing signalling and power systems to provide faster, more frequent and reliable services.

There
was also an increase of 19 people (40 in 2013/14 to 59 in 2014/15) who
were on a base salary of less than £100,000 but who received a one off
Voluntary Severance payment which took their total remuneration above
this. This is largely the result of the reorganisation of project
support areas within London Underground in order to modernise and
deliver financial efficiency savings.

All
of this work is vital to ensure we keep pace with London’s huge
population growth, expected to rise from 8.6 million today to nearly 10
million by 2030, to ensure we can continue to support London's growth
and economic development.

To
deliver against this enormous agenda, TfL needs highly skilled,
specialist and experienced staff and compete with the private sector for
the best professional staff across a range of disciplines, including
world-leading engineers and project managers.

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