Customer questions and answers for LG Electronics 32LK450

can the tv play mkv files in ntfs format usb? i tried but the tv does not recognize the usb. the size of the file is about 7gb.

asked 3 years, 4 months ago

User Name:

Tabitha

HK

on 32LK450

0points

0out of0found this question helpful.

1 answer

Answers

answer 1

Our offices, in the United States, do not have product information for Hong Kong. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/hk/index.jsp.

why can't i have full screen on my hdtv

hi,i just bought hte LG 32" LK450,i have the HD box,all components cables correct,and HDMI from the tv to the blue ray,and the red,blue,green components cables from the tv to the box,i have it set up in the picture format on 16:9,right now i'm using zoom in order to have a bigger screen and still is not complete full screen.Can you help me please,thanks.Looking forward from hear from you as soon as you can.I really like this TV.

asked 3 years, 1 month ago

User Name:

victor

montreal,quebec,canada

on 32LK450

0points

0out of0found this question helpful.

1 answer

Answers

answer 1

Our offices, in the United States, do not have product information for Canada. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/ca_en/index.jsp. You may also contact our Canada offices at 1-888-542-2623.

How do I get the sound back on my TV?

I purchased my 32LK450 television on November 25, 2011, and have been very happy with it until today. When I turned it on this evening, I got a picture but no sound. I have left it on for several hours and still no sound.

asked 3 years, 1 month ago

User Name:

Kathy

Hopewell, VA

on 32LK450

0points

0out of0found this question helpful.

1 answer

Answers

answer 1

We regret the inconvenience you have experienced with this television. Check the AUDIO menu for the TV SPEAKER setting. Make sure this is set to ON, when you are not connected to a Home Theater System. If this and the MUTE button are not the solutions to the problem, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....

What is the EzSign TV Editor S/W & Manual disk.

I do not find it in the box. Do I really need it?

asked 3 years, 1 month ago

User Name:

Anonymous

on 32LK450

0points

0out of0found this question helpful.

1 answer

Answers

answer 1

LG EzSign TV Editor allows you to create advertising content quickly and easily by providing a wizard-type user interface. Start the LG EzSign TV Editor and simply follow the wizard's steps to create and preview your own content. The content created using LG EzSign TV Editor can be played on LG EzSign TVs without the need for any separate hardware or software, or it can be played along with TV programs. This software requires a Pentium M, Pentium 4 or higher, plus 512 MB or more of RAM, and an operating system of Windows XP SP2/SP3, Windows Vista, or Windows 7. This information can also be found on our website at http://www.lgsolutions.com/__downlo....

can I access the operating manual online?

asked 3 years, 1 month ago

User Name:

Anonymous

on 32LK450

0points

0out of0found this question helpful.

1 answer

Answers

answer 1

Yes, a copy of the owner’s manual and the spec sheet is currently available on our website. Go to http://www.lg.com/us/tv-audio-video..., and select the SUPPORT tab. A link to TELEVISIONS MANUAL will be located on the right-hand side of the screen.

Can I leave the unit on Show Demo as I get a better picture

asked 3 years, 1 month ago

User Name:

Don

Cleveland, OH

on 32LK450

0points

0out of0found this question helpful.

1 answer

Answers

answer 1

It is not recommended to leave your television on SHOW DEMO. During the course of viewing, the unit will cycle through the different options available to it, in order to show its capabilities. It will interrupt the standard operations of the unit.

How to get audio from media device

I have an external hard drive that I connect to my LCD through the USB port. I am able to see the video, but I don't get any sound? Any idea how to get the sound?

asked 3 years ago

User Name:

Pricanboy

Miami, FL, USA

on 32LK450

0points

0out of0found this question helpful.

1 answer

Answers

answer 1

We regret the difficulty you have experienced with this television. Check the audio format that is associated with the video files. According to the information in the owner’s manual, the only supported audio format for the video files is a MP3 format with bitrate of between 32 and 320 kbps.

what is the remote code to control this TV from the Comcast remote?

asked 3 years, 2 months ago

User Name:

Martha

south Yarmouth, MA

on 32LK450

0points

0out of0found this question helpful.

1 answer

Answers

answer 1

All codes to be used will be located in the setup instructions for the Universal Remote Control. If you have experienced trouble in locating codes for LG, you may also try using Zenith or Goldstar codes, as some of these coincide with LG frequencies.

why is there a black dot in the picture?

I just bought a 32LK450 and hooked it up. Working great but there is a black dot in the left side of the screen. What can I do to get rid of this or is it a flaw?

asked 2 years, 11 months ago

User Name:

Anonymous

Houston, Tx

on 32LK450

0points

0out of0found this question helpful.

1 answer

Answers

answer 1

It is difficult to determine if a “dot” is a defect or if it is simply stuck. In some instances, lightly tapping on the screen can get such a dot to activate. Beyond this some additional information will be required in order to determine what more might be done with this unit. Please contact our Customer Interactive Center at 800-243-0000.

How do I change the startup clock from military time to 24h?

LG 32LK450. Clock appears at power up.

asked 2 years, 10 months ago

User Name:

Bradle

on 32LK450

0points

0out of0found this question helpful.

1 answer

Answers

answer 1

The update to version 5.00.01 is to change the 24 Hr. Military Time to a 12 Hr. Standard Time. This information is listed on our website, along with the update, at http://www.lg.com/us/support-produc....