Support/FAQ

b.will wrote:I have a quick question. This is my first pair of carbon type deep dish wheels and notices that the spokes move from the center of the hole cutouts to the touching the edge when the tire is inflated. Is this normal? I attached some pictures. The first is the tire deflated. You can see the spokes are in the center of the cutout.

The next is the tire inflated to 110 psi. You can see the spokes are now touching the edge of the cutout.

This is on the flo 90. I haven't checked my flo 60 to see if the same thing happens.

Thanks

Deeper faired wheels do have a tendency to do this a small amount. Often times the effect can be heightened by a few things.

1. 24.4mm rims do not need the normal pressures. Your 110 psi is a little too high. It actually compresses the rim and can increases the amount this happens. I would try 100psi or 105 at most but you really don't need 105psi. I run mine anywhere between 80psi and 100psi and I weigh 155lbs.

2. If you tube isn't perfectly straight under your tire is can make this a little worse. Try to reset your tube and do your best to make sure it is straight.

Just so you know, the fairing, even in your pictures has only moved a mm or so. It will have no performance effect and definitely will not be a safety issue.

Chris Thornham wrote:Do you offer a power tap option/can a powertap hub be laced into your wheels?Currently no. Powertap hubs have a larger hub flange diameter that causes our spokes to pass through the carbon fiber fairings at a different angle. This causes the spokes to interfere with the carbon fiber. We are aware of the benefits of power (I train with power myself), and are working on providing a powertap option as soon as possible. Coming soon

I am not looking for any announcements that you are not ready to give, but is there any information on what "as soon as possible" might mean in this case? Are we talking a quarter, a semester, a year down the road.... Just looking for some overall guidance on it, if it can be provided. If not, I'd understand. For now, I think I will just add a front wheel to my list to Santa and hold off on the rear one. thanks!

Chris Thornham wrote:Do you offer a power tap option/can a powertap hub be laced into your wheels?Currently no. Powertap hubs have a larger hub flange diameter that causes our spokes to pass through the carbon fiber fairings at a different angle. This causes the spokes to interfere with the carbon fiber. We are aware of the benefits of power (I train with power myself), and are working on providing a powertap option as soon as possible. Coming soon

I am not looking for any announcements that you are not ready to give, but is there any information on what "as soon as possible" might mean in this case? Are we talking a quarter, a semester, a year down the road.... Just looking for some overall guidance on it, if it can be provided. If not, I'd understand. For now, I think I will just add a front wheel to my list to Santa and hold off on the rear one. thanks!

Good question. Since you mentioned Santa I can tell you that they won't be ready for Santa. We have some testing to do with Powertap hubs... we met with them at Interbike this year and will be starting a relationship with them soon. Once we get a few test hubs we will have to determine the best way for fitting them into our wheel line. It's definitely on the calendar, we've simply been swamped. I would guesstimate that next year we will have an answer. The new FLO 30 will easily be able to accept a powertap and our plans are to start with that wheel first, then the 60/90 and finally the DISC. The FLO DISC will present the biggest challenge since we are using a custom hub as it is.

It's a work in progress, there were simply things this year that came up which took precedence.

There are a number of reasons we chose to go with clinchers. From our experience the average consumer looking for affordable aero wheels prefer aluminum clinchers for the following reasons...

1. They prefer braking on aluminum brake tracks.2. Changing tires/flats is easier.3. Flats are typically much cheaper... $5 tube vs. $100 tire.4. It's easy to carry around a tube... not so much a tubular tire.5. They don't want to change their brake pads when swapping from training wheels to race wheels.6. The new wider clinchers are just as fast if not faster than tubulars.7. The new wider clincher roll just as good if not better than tubulars.

Also, all of our rim shapes are custom designed shapes. That means we had to open molds for everyone of our wheels and as you can imagine that is very expensive. Selling tubular wheels means we would have to engineer an entirely new range of products and re-invest in an entirely new set of molds. As a start-up company, we can't afford that. Ultimately, we chose to go with clinchers because the vast majority of potential customers prefer them.