Workshop on consumer protection in online and mobile payments

Paris, France, 15 April 2011

About the workshop

Innovative online and mobile payments systems have helped to support growth in the aftermath of the crisis, offering consumers convenient ways to purchase products. Payment systems provided means to address problems consumers may experience with vendors when, for example, products do not meet expectations or are delayed in delivery. However, a number of challenges still needs to be resolved to enhance consumer protection in online and mobile payments.