You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

Register a free account to unlock additional features at BleepingComputer.com

Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)

I want to apologise that it has taken so long to get back to you. We on the HJT Team are working as fast as possible to get your log answered.

If you do not still need help, please let me know, so that I can move on to other users who still need help. Otherwise please follow the instructions below.

Please take note of the following:

While a HJT Team member is working with you, please refrain from making any changes to your computer.

Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself.

If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.

Please reply using the button in the lower left hand corner of your screen.

Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .

Thanks for the reply. I really appreciated you taking the time to help me out with this.

I did follow another windows xp cleaning procedure while I was waiting for a reply (http://forums.majorgeeks.com/showthread.php?t=139313) and did an antivir scan which then quaratined two of the three things i'm concerned about. however, not knowing what to do after, i deleted the quarantined files. i've done this previously, and the files were detected by antivir again.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\]46 domain(s) and sub-domain(s) not assigned to a zone.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\]aol.com\objects: * is out of zone range (0)46 domain(s) and sub-domain(s) not assigned to a zone.

[HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\]45 domain(s) and sub-domain(s) not assigned to a zone.

[HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\]45 domain(s) and sub-domain(s) not assigned to a zone.

[HKEY_USERS\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\]33 domain(s) and sub-domain(s) not assigned to a zone.

[HKEY_USERS\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\]33 domain(s) and sub-domain(s) not assigned to a zone.

[HKEY_USERS\S-1-5-21-678103200-4033436459-2063786806-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\]aol.com\objects: * is out of zone range (0)46 domain(s) and sub-domain(s) not assigned to a zone.

Hello, deliswiss.Your Java is out of date.Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:

Click into the text area, right-click and chose "select all" (or use +A)

Right-click again and chose "Copy" (or +C)

Close/Exit Notepad

Navigate to this thread and post your log along with anything else requested from us, by right-clicking and "paste" (or ctrl+v) in the text area of the reply post you just created.

Note: For Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

In your next reply, please include the following:

ESET OnlineScan's Log

A New HiJack This log

Billy3

Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)

System Still Slow?You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware

We Need to Clean Up Our Mess

Please download OTCleanIt from one of the following mirrors and save it to your desktop:

Reset System RestoreWindows' "System Restore" feature can cause malware files to be cached and retained by your system. Resetting System Restore will clean these files from your system, and will allow you to use System Restore without fear of reinfection.

Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

Then go to Start > Run and type: Cleanmgr

Click "OK".

Click the "More Options" Tab.

Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

Note: You should only do this once, not on a regular basis!You will not be able to restore computer to any earlier than today!

RecommendationsBelow are some recommendations to lower your chances of (re)infection.

Install an Anti-Spyware program, and update it regularlyMalware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.SUPERAntiSpyware is another good scanner with high detection and removal rates.
Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.

Keep Windows (and your other Microsoft software) up to date!
I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

If you are using Windows XP or earlier
Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

If you are using Windows Vista

Click the "Start Menu" (or Windows Orb)

Click "All Programs"

Click "Windows Update"

On the left, choose "Change Settings"

Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.

Press OK and accept the UAC prompt.Note: You shouldn't need to check this checkbox every single time you update, only the first time.

Click "Check for Updates" in the upper left corner.

Follow the instructions to install the latest updates.

Reboot and repeat the "Check for Updates" until there are no more critical updates to install

Keep your other software up to date as well
Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.

Stay up to date!
The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing .

Billy3

Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)