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The Announcement (link) made it clear that it would take a few days, and I understand a further announcement will be made when the rubies transfer process has been completed.

Dragonholt
Community Manager
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Hello, it's Tuesday and we still have not received the rubies, but if I received a link to another game from the same company that gave me gold, but that was not what was said, then my question, rubies, for when?

before server shutdown they promised to give rubies on April 1st. Until April 30, you can search for them. Already a third of the term has passed, I have not yet met players who would receive rubies. Who got the rubies from the private server?