books.google.com - Firms that are perceived by their employees to actually practice what they preach are more financially successful than their competitors, says consultant David H. Maister, based on a worldwide survey of 139 offices in 29 professional service firms in 15 countries in 15 different lines of business. Maister...https://books.google.com/books/about/Practice_What_You_Preach.html?id=8PFxuPGlcCoC&q=%EF%AC%81nancial+performance+index&utm_source=gb-gplus-sharePractice What You Preach