Mark Muyskens

IT Professional

Commended for reliability and resourcefulness. I am a self-motivated and hard-working individual able to combine patience, determination, and persistence to meet the needs of any situation. I am always happy to assist no matter what the issue is.

OneWebHosting.com

Datacenter Operations / System Administrator

May 2009 - Present

Provided technical support for web hosting related issues such as DNS, spam filtering issues, resource related issues, etc. Monitored server alerts and responded as necessary, monitored system backups and performed QA checks to verify backups were functioning correctly, monitored support helpdesk via email/phone/chat and took ownership of all ticket escalations, provided ETAs and status updates as necessary to customers, racked and provisioned new servers and other networking equipment.