The rise of voice in chatbots If you regularly interact with brands, companies or messenger apps – whether as a customer or a developer – then you’ll have encountered a chatbot. Over the past few years, they’ve become an increasingly sophisticated means of customer...

Artificial Intelligence, Machine Learning and Deep Learning and how they Interact with the World of Today Artificial Intelligence (AI) has come a long way from the impressive imaginations of fiction authors or the computer, Deep Blue, that beat Chess Grandmaster...

Modern retail is experiencing a role reconfiguration. Traditionally, it was the product that brought customers to a retailer. Not anymore. Now, customer engagement drives the industry, and in an increasingly digital marketplace the essence of customer engagement lies...

This past Monday evening, the first in March, 50 tech hungry souls descended on the McCann office in Bristol to ease their mind with a dose of knowledge courtesy of a packed out Mobile Monday. Mobile Monday, or MoMo to it’s friends, is a series of events held across...