Our client are a fantastic digital agency based in Berkshire who focus on digital and marketing projects for their impressive list of healthcare and medical clients.

They are now looking for a Digital Account Director to join their team, please see spec below.

Summary

Supports and leads on assigned consultative projects/tasks

Accountable for managing client accounts in a profitable, timely and efficient way and for internal liaison with your Project Manager to ensure that the proper resources are allocated at appropriate times to deliver projects.

Senior level involvement with the all department heads to ensure they understand exactly what each client's need are and empowers the junior members of the team to ensure clients understand what's required of them.

Leads various new business activities helping the senior account, creative and technical team to develop and deliver impactful pitches for existing and new client contacts

Responsibilities and duties

- Build strong relationships with clients and direct their accounts in an efficient and commercially focussed fashion - Seek to nurture and support more junior members of the client services and project management teams - Follow (and champion amongst your team) the use of existing account and project management systems and procedures and look to develop new ones where required - Demonstrate financial control over your accounts ensuring accurate estimates are produced, billing is timely and reconciliations are done as agreed - Retain overall responsibility for the 'health' of your accounts by tracking their progress on Traffic - Keep up to date with new digital technologies. Understand how these can be used in a pharmaceutical setting and work within the ABPI code of practice - Working with the rest of the client services team to seek out organic new business opportunities - Pursue new organic business opportunities, by contributing to proposals and pitches and delivering them in person (as part of a team) - Developing long and meaningful relationships with key clients that have worked with us in the past, as well as those who are current - Input into, and attendance at key agency pitches - Overseeing logistics management of agency and industry events - Refine the strategic vision for the agency, ensuring it is salient for clients

Attitudes/Behaviours

- Sensitive to colleagues differing motivations and priorities - Comfortable working independently - Ability to make intelligent decisions on behalf of the business, whilst knowing when to escalate issues or decisions to the business owners - Respectful of the wider client services team individual relationships with their clients, ensuring that new business work acts to compliment this - An enthusiastic team player - Experience and understanding of account managing digital media projects ideally within a pharmaceutical context - Excellent written and verbal communications skills and experienced and confident in making presentations/conducting training sessions - Detail-orientated, highly organised and analytical with commercial acumen - Ability to work under pressure and to multi-task - Acts in a diplomatic, nurturing and respectful way with colleagues - Excellent time management; will work with line manager to set achievable targets and ensure you are focussing your time on issues that are of highest importance to the business. - Ability to make intelligent decisions on behalf of the business, whilst knowing when to escalate issues or decisions to the business owners. - Demonstrates loyalty and will be an ambassador for us