Email Ports

How to check whether the email ports are open?

You may experience issues with the non-standard http ports Webmail works with. Usually Webmail can be opened from:

https://mydomain.com:2096

http://mydomain.com:2095

http://webmail.servername.com

You may check the name of your server via your Customers Area. Please review the DNS Change article - the server name is the DNS server name without the ns1 infront of it.

Sometimes local firewalls allow access only to sites on port 80. In such cases, please use the 3rd URL. Note that the address "3" is a web based proxy which provides you with the option to access your cPanel via the default http port 80. We have set this extra service for our Customers whose Internet Service Providers have blocked ports 2096 and 2095.

You may check if the ports are blocked executing the following commands:

If you are running Windows do the following:

Click Start

Click Run

Type cmd

Type telnet mydomain.com 2095

Type telnet mydomain.com 2096

If you are running Linux do the following:

Start your Linux/Mac OS console terminal

Type telnet mydomain.com 2095

Type telnet mydomain.com 2096

If the port is not blocked the results should look like the above Trying IP_of_the_server ( 10.10.10.10 for an example )...

Connected to servername.com.
Escape character is '^]'.

Different result will means that the port is blocked and you should use the web proxy link provided above.