Seeking funding to help vulnerable people

Being able to provide interactive support to people at a vulnerable time in their lives was the driver behind a new initiative from a large government agency in New Zealand.

Taking a collaborative approach, this became a multi-agency project involving both government and non-government organisations (NGOs). To bring their idea to fruition, they needed to develop a report and indicative business case to be granted funding from central government.

The challenge

Building a policy and strategy report with multiple authors and subject matter experts is a complex task. Not only must the report be factually complete, it must convince decision-makers that the recommendations are robust, pragmatic and sustainable.

Tactics was asked to work with a large team of representatives from each of the agencies involved. Our task was to construct a report and indicative business case to present the concepts and benefits. The business case would also convince agency leaders that by taking part in the initiative, their systems and processes would improve without compromise to their agency’s autonomy.

The approach

Tactics assigned a senior consultant with extensive experience in stakeholder facilitation. She worked closely with individuals and groups to create a working draft which was circulated for input and feedback. Much consultation was held with individuals and groups as people grappled with the complex subject matter.

The consolidation of everyone’s input was intensive and the second draft reflected the high degree of consultation and feedback. It met with widespread acceptance.

The result

The consultative process used to develop the report created genuine ownership and ‘buy-in’ across the sector. The report and indicative business case received unanimous praise and support from both non-governmental and government agencies and is currently under consideration.

About Tactics

We create user focused information and customised training that gets results. Our friendly team of technical writers and instructional designers are experts in making the most complex information easy to understand.