Product Warranty

Read about (NTUC) Income Purchase Guard
You must be at least 16 years old to purchase. Pursuant to Section 25(5) of Insurance Act (Cap. 142), you must reveal all facts you know, or ought to know, which may affect the insurance cover you are applying. Otherwise, the insurance policy may not be valid.

Products use air delivery and it may take 5 or more days for delivery to arrive at the destination.
If EMS or trackable delivery service is selected, you can conveniently monitor delivery status.
Orders that are imported may be subject to customs duties levied by destination country. Additional charges
for customs clearance must be borne by the recipient.

Item Q&A(89)

Yes, you can, but we can't do that from here ( Korea ) after shipping.
so you need to contact SG fedex or Qxpress(Qprime) when it is shipped from Korea
*SG Fedex call number : 1-800 743 2626
*Qxpress(Qprime) Tel : +65-6661-9100

Most of our items are for 220V-240V (Remains for 100V-240V Free volt)
So all of them can be used in Singapore without problem.
The plug cord type is 2 round pins, so the buyer only need a plug adapter(universal plug) to change to SG plug type.

* Return Policy *
- If delivered goods are in a defective condition, you must report it within 7 days after delivery. Return request after 7 days upon delivery are not acceptable.
- if the box is opened by a buyer, return is not acceptable .
- if not opened, the buyer must pay the round shipping fee & restocking fee (20%)
* Warranty Policy *
- We're providing only products of guaranteed manufacturer with reliable technologies, which meets Korea Industrial Standard and International Standard.
- For the products which is not under "International Warranty", we provide seller warranty(by the manufacturer in Korea). The seller bear all of expenses for initial defect by the manufacturer.
(It must be reported within 7 days after delivery. after use, cannot be regarded as an initial defect.)
- Please note that any issue caused by the buyer in use, possibly cannot be covered by warranty. Excluding initial defect, the buyer is responsible for all the expenses, such as shipping cost for repair.

Hi there. all the orders will be sent via Fedex, in order of receipt of order payment. In this purifier, we're fastest shipping seller now, considered by Qoo10. other seller's situation for this model is worse than us.we're doing our best to assist our buyer in Haze now. Thank you for your cooperation!