Pre-booked phone interpreter form

If you would like to pre-book a phone interpreter complete the form below.

Booking requests will only be accepted up to 90 days in advance.

The minimum booking time is 30 minutes for a pre-booked phone interpreter.

TIS National will send a confirmation to your nominated email address when this request is received and another confirmation (including your job number) when an interpreter has been allocated to your phone booking.

TIS National client code*More informationTo book an interpreter you need to be registered with TIS National and have a client code. If you need to register, please complete the client registration form.

Agency name*

Contact Details
More informationThe booking contact is the person who is making the booking and needs to be notified of any job confirmation, change or cancellation. This may be the same or a different person as the site contact for the day of the booking

Certified Provisional Interpreter/Para-professional Credential:
Suitable for general conversations and interpretation of non-specialist dialogues.

Recognised Practising Interpreter/Recognition Credential:
Granted in emerging languages or languages with low community demand for which NAATI does not offer certification. Interpreters with this credential have recent and regular experience as an interpreter. Suitable for general conversations and interpreting non-specialist dialogues.

Some TIS National interpreters hold none of the credentials outlined above and are referred to as ‘Nil credentialed’. This generally occurs in very low demand languages where NAATI offers neither certification nor recognised practising status. These interpreters undergo TIS National interview and reference checking processes to ensure their work is of a high standard. For languages where certification/credential is not available, TIS National may be able to allocate a Recognised Practising or nil-credentialed interpreter.

TIS National allocates the highest credentialed interpreter available. If TIS National cannot allocate a NAATI Certified/Professional level interpreter, would you like us to allocate a lower (or nil) credentialed interpreter?
More informationTIS National will always allocate the highest credentialed interpreter available in the language requested. If you select no, we will try to allocate a Certified/Professional level interpreter. However, if no interpreter is available at this level, the request will be cancelled and you will need to source an interpreter through another channel (for example, using the immediate phone interpreting service).

Yes

No

Nature of appointment

Please indicate the nature of your request*More information
Select the ‘standard’ option if the interpreter is required for a general appointment.
Select the ‘high profile’ option if the appointment may have a public impact or involve high level contact at an international level.
TIS National interpreters perform under the Australian Institute of Interpreters and Translators (AUSIT) Code of Ethics and are required to keep the content of any interpreting assignment confidential.