Respond to all incoming phone calls (within 3 rings), e-mails and faxes related to import/export from internal and external customers

Analyse and answer questions yourself or by addressing right person

Proactively inform you supervisor and if necessary other colleagues of repeating or outstanding issues/questions.

Problem Reports

Generate a problem report according to request by Inside Sales or Carrier

Sort out the problem by finding all necessary information

Solve problem together with inside sales

Continuous Improvement

Be active in continuous improvement and 5S projects

Function as back-up

Be back-up for other Logistic Administrators and Coordinators (during e.g. illness, holiday or peek in workload)

Functie-eisen

MBO+ level

Minimum 2 year experience in an administrative logistics position

JD-Edwards knowledge

Excellent knowledge of MS Office

Excellent communication skills in Dutch & English, German is preferred

Good planning & organizational skills

Pro-active, problem solver, self-starter

Bedrijfsomschrijving

Trek is a world leader in bicycle technology employing approximately 2,000 employees worldwide, with US based headquarters. We supply Trek bicycles together with Bontrager accessories to independent bicycle retailers across North America, Europe and Asia.

The Warehouse, located in Wijchen, is supplying Trek bicycles and Bontrager accessories to bicycle retailers across the globe.

Arbeidsvoorwaarden

An informal, challenging and motivating company culture, where initiative and pro-activity are appreciated. We provide you with a stimulating work environment with enthusiastic colleagues, responsibility and independence. We will compensate you with a competitive salary and benefits package.