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Making a One-Time Payment Online

Summary

Learn how to schedule or make a one-time payment using a bank account, debit, or credit card.

Solution

You can schedule or make a one-time payment on Cox.com using several payment options. Follow the steps below to make a payment using your checking, savings, debit, or credit card information.

For information on using your smart phone or other mobile device to make a payment, see Pay with Cox Mobile Connect, also in this article.

For security reasons, only the primary Account Holder can view billing details, statements, and account history. If the Account Holder has listed you on the account as an Authorized User and gives you full access to the account, then you can make a payment as well as view billing details, statements, or account history.

Note: To sign in from our homepage at www.cox.com, click the My Account tab, then the View / Pay Bill link, which pops up the Interactive Bill Sign In page where you enter your User ID and Password.

2

Under the Pay Bill tab choose Make Payment.

Select the amount you would like to pay. You can pay the total due or a specific amount.

Choose your payment method.

If debit or credit, enter your card number and card details.

If checking or savings, enter your routing number and your account number.

If you would like to save your payment method, put a check in the Save my payment account details so I can use them to make future payments box. You can choose to use this saved method each time you return to make a payment.

If you have a payment method already saved on your account, select Use a payment method you've already saved on your account then select from the dropdown menu.

3

Schedule your payment. Either choose to pay immediately,or Pay on and use the calendar to select a future date.

If you do not have a preferred email address on file, enter one now.

If you do not enter an email address you will be directed to print your confirmation page because Cox will not be able to send you a confirmation email.

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