Frequently Asked Questions

BUYING AND ORDERING YOUR GIFT CARDS

Where can I buy Browns gift cards?

Gift cards are available to purchase online. If you order online you can choose whether your gift card is received by email or by text message (e-gift). You can also buy plastic gift cards from our restaurants. Just pop into your nearest Browns restaurant and speak to a team member.

Who can I send an email or text message e-gift to?

Email e-gift cards can be sent to anyone with a valid UK email address. Text message e-gift cards can be sent to anyone with a UK mobile number starting with 07. Both email and text message e-gifts can be scheduled for delivery at a time and on a date of your choice.

When I order an email or text message e-gift for a friend, how will I know it has been sent?

After you've made payment, you should receive an email detailing your order and confirming the delivery of your e-gift.

What if the e-gift is not received?

Email our team with your details and they'll respond to your query as soon as possible.