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Service Name

Service Description

Scope

Main Customers

Primary UII (Existing Investment)

Primary UII (New Investment Only)

Foreign Relations of the United States (FRUS) E-books

Foreign Relations of the United States (FRUS) series in a new e-book format that is readable on popular electronic devices. The e-book edition combines many of the benefits of print and web publications in a new form that is portable and extremely convenient.

Both

U.S. citizens, civil society organizations, the Congress, U.S. Government agencies, foreign governments

014-XXXXXXXXX--New Investment for FY 2014 Budget

DOS Careers

Mobile application designed as a recruitment tool to increase awareness among U.S. citizens about the Department and its Foreign Service career opportunities. Provides access to more than 500 FSOT questions from previous tests that test your knowledge of U.S. government and culture, world history, technology, economics and many other topics. Locate Recruitment event, or contact a Diplomat in Residence near user.

External

U.S. citizens

014- 000000024
Investment FY 2014

Customer Engagement Approach

To meet the Digital Government Strategy deadline for proposed customer engagement, state.gov will include a custom question in its random, pop-up survey. The question will ask:

Q: What U.S. State Department services would you like to suggest be optimized for mobile use?