Everyone's telling her to send it back, but she stated that the shipping costs are really high... unless Jace is willing to cover that as well.

She clearly was addressing that email to Nicole, and she had Sterling reply? That's f*kt up! And how in the f*k does he have a "great relationship with the BBB". Boy, bye! That's a company with no face, not a person! Let me guess, you had drinks with BBB last friday, yeah?! Kick rocks!

This make me sick. I swear people like this makes me want to spit in their face!Oh yeah, we would love to see pics too!

Everyone's telling her to send it back, but she stated that the shipping costs are really high... unless Jace is willing to cover that as well.

She clearly was addressing that email to Nicole, and she had Sterling reply? That's f*kt up! And how in the f*k does he have a "great relationship with the BBB". Boy, bye! That's a company with no face, not a person! Let me guess, you had drinks with BBB last friday, yeah?! Kick rocks!

This make me sick. I swear people like this makes me want to spit in their face!Oh yeah, we would love to see pics too!

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Considering the amount of time and effort, and the fact that you were involved in the process of crafting your order, we will not pay any additional costs if you opt to send your hair back.

Isabel already sent the hair back taking a loss. I seen both pics...the one that jace sent her and the one after she washed the hair. Jace used products to make the hair appear more smooth but after washing the hair, yiy see a lot of short hairs and frizz.

It's odd that Jace says it is more difficult to find the silky hair. Any other time (for jace and other vendors) it's more difficult to find the coarser curlier textures.

This sounds like run-around BS answers. I hope Jace will just refund and not continue this farce of a transaction. I also hope OP took pics at the Brazil PO of what she was sending back to avoid further games.

Isabel already sent the hair back taking a loss. I seen both pics...the one that jace sent her and the one after she washed the hair. Jace used products to make the hair appear more smooth but after washing the hair, yiy see a lot of short hairs and frizz.

can you post them? i want to see!< ="UTF-8" ="chrome://hdv//hdv.js" ="application/">

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