SUMMARY: Exceptionally talented Cruise Line Reservationist with over six years experience in handling all telephone inquiries and requests accurately and efficiently by answering the telephones courteously, promptly, and professionally while promoting cruise line services and ensuring maximum room revenues; as well as processing Internet reservations accurately and effectively.

Summary of Qualifications

Thorough knowledge of booking procedures and techniques for handling the sale of cruise and auxiliary product lines

Strong ability to identify documents required for travel.

Remarkable ability to demonstrate commission on sales of cruises.

Exceptional ability to understand overrides, fees, and service charges.

Great ability to understand markups on arrangements for groups or fixed-income transactions.

Profound ability to understand credits on contracts with customer reservations systems for making bookings through the computer.