Frontier service down in Hedgesville area

September 18, 2013

HEDGESVILLE - According to Dan Page, communications manager in West Virginia for Frontier Communications, a power failure at the company's Hedgesville central office is affecting telephone service in the area.

Page said a rectifier - a piece of equipment that changes current from the power company to the network - failed, resulting in the outage.

"Partial restoration has been made," Page said to The Journal just before 9:30 p.m. "We're going to complete the restoration as best we can when we can, and that work is in progress."

Page said power restoration would be phased in through the evening.

"You have to power down, power up, and in the meantime they're having some equipment installed too," he said. "I can't give an accurate time on restoration, but there are techs out there working feverishly to get this back in place."

Page was unable to provide a number of customers who are affected by the outage.