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If the paper currently loaded in the printer is not suitable for a particular job, the printer can either put the job on hold until some suitable paper is loaded, or it can ignore the problem and print the job on the unsuitable paper. There are several ways in which the loaded paper may be considered unsuitable:

The paper type is not as specified for the job

The paper source (roll 1, roll 2 or sheet) is not as specified for the job

The paper size is smaller than specified for the job

You can set the printer's behavior in such cases from the front panel.

Press , then , then Setup > Job management options > Paper mismatch action > Print anyway if you want such jobs to print on whatever paper is loaded. This is the default option when printing from a software application or from the Embedded Web Server; but it does not work when printing from a USB flash drive, nor when copying.

Press , then , then Setup > Job management options > Paper mismatch action > Put job on hold if you want such jobs to be put on hold. The printer will send an alert whenever a job is put on hold.

When a job is put on hold for paper, it is kept in the printer queue until some suitable paper is loaded (in which case, all jobs waiting for that paper type can be printed). Meanwhile, other jobs with different requirements can continue printing.

If two rolls are loaded, both of which are suitable for the job, the roll will be chosen according to your preferences. These can be set from the front panel: press , then , then Setup > Printing preferences > Paper options > Roll switching options.

Minimize paper waste. If this option is chosen, the printer will choose the narrowest roll that meets all the criteria, to avoid wasting paper due to trimming. This is the default option.

Minimize roll changes. If this option is chosen, the printer will choose the roll that is currently active, to avoid wasting time with a roll switch.

Use roll with less paper. If this option is chosen, the printer will choose the roll that has the least paper.

note:

This option is effective only if you have enabled Printing paper info (see Printing paper infoPrinting paper info). Otherwise, it has the same effect as Minimize paper waste.

note:

In order to switch from one roll to another, the printer needs to cut the active roll. Therefore, automatic roll switching is not possible when the active roll cannot be cut by the automatic cutter.