Been a while since I posted here concerning a problem I couldn't solve! I have a work mates laptop whose screen is completely white. My first initial thought was that the screen itself had gone, either way I tested to see if it worked on an external monitor and it did (with the laptop screen still completely white).

I have a replacement here that is brand new, does the exact same thing as the screen originally inside the laptop, my concern is that the problem might be due to the cables inside? Although I'm not positive on that. I was certain that it was the screen itself, since I've never had a problem before where it wasn't the screen.

I've yet to get in touch with the company I bought the replacement screen from, I'll more than likely get on to that after writing this, since the company is currently closed for today.

The reason I am posting now is because I would like some peace of mind, is there anything else I could try to eliminate the problem my work mate is having (and me since I haven't be able to correct the problem!) or would the majority of you bet that it would be down to the cable since a replacement (brand new) is having the same effect?

Lee, did the replacement screen just include the LCD panel? There are some other items in the bezel (or the main unit) that can go bad, such as the CC inverter. And yes, cables can come loose or break.

I dealt with a similar problem on someones HP (white screen). Sent it out to a flat rate repair shop on eBay (about $130) and got it back working like new, they said it was the screen.

I'm willing to bet the screen cable is damaged somewhere, its highly unlikely that the new screen is defective and if its white and bright that means the inverter is working correctly but the screen is not getting proper signals.