And workforces are not the same as they were before. The world is a much smaller place and employees and employers are experiencing challenges in this new global, cultural and diverse environment.

Our Workforce Engagement programme is aimed at individuals or groups that need to communicate successfully, work, and establish productive relationships during face-to-face or virtual contact with colleagues, clients or business contacts from different cultures and backgrounds, working across time zones and in different international locations.

Gain an awareness and understanding of working across virtual teams, locally, nationally & globally, across functions and in a virtual environment.

Gain awareness and understanding of cultural differences in the international work environment, enhancing practical cross-cultural communication and work skills and improving confidence when communicating across cultural and language barriers.

This is a unique opportunity to learn about cultural norms, values and beliefs; gain a higher level of self-awareness and personal fulfilment while enhancing positive impact on colleagues, clients or business contacts from diverse backgrounds.

The focus is not just about training; it is about delivering a high level of “cross cultural intelligence” that embeds understanding and a deep sense of practical application.

Objectives

On completion of this programme, you will be equipped with the skills, knowledge and competence in their development of a high level of cross cultural intelligence in the workplace.

• Understand the legislative framework associated with diversity
• Assist you in truly understanding cross cultural communication and cultural diversity in the workplace
• Offer concrete applicable tips for putting in place effective cultural diversity strategies and actions into every day practice within their organisation
• Using Insights Discovery Psychometric Profiling and it’s easy to understand “language”, you will develop personal awareness in relation to your own culture, the culture and difference of others; how to adapt and connect with others, removing cultural barriers, to manage and de-escalate conflict
• Effectively and efficiently work with cultures other than your own, will assist you in recognising how diversity brings a greater skills base to a team and thereby promotes better teamwork
• Provide a proactive approach to managing diversity in today’s workforce; equips people with a clear action plan to apply to their work situation post the programme
• Develop high level interpersonal communication skills and be able to build interpersonal effective multi-cultural interpersonal relationships
• Develop personal process management skills and coaching and facilitation skills to manage the delivery of results in a multi-cultural environment
• Learn top tips to manage conflict and manage expectations
• Business Case Learning Outcomes: Taking into account of the above, in turn has significant potential to deliver Return on Investment for the business by increasing productivity and profitability.

Who Should Attend

A practical and interactive workshop, the course is designed for any and all staff who work in a multi-cultural environment; who operate across virtual teams, across multiple offices & sites.

It is designed for existing and new staff who wish to develop high level cross cultural intelligence & Interpersonal skills to operate effectively and efficiently in a multi-cultural environment.

What does it cover?

Introduction to Culture

Self-Awareness

Cross Cultural Interpersonal Skills

Delivering Organisational Results in a Multi-Cultural Environment

Presenting/Pitching the benefits of cultural diversity

Review of Learning & Putting it into Practice

The programme includes the use of Discovery Psychometric Profiling as a tool to develop self-awareness and understanding of others. This profiling tool must be completed prior to starting the programme and can be taken in up to 38 languages.

About this form

The purpose of this booking form is to gather profile information about participants on programmes funded by Skillnet Ireland from the National Training Fund through the Department of Education & Skills (DES). Only aggregated participant data will be reported to the DES.

As an ongoing quality control measure and to ensure the highest possible standard of training, courses may be inspected from time to time.

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Company Details

Course name

Start date

Company details*

Company Address*

Is your company a member of Cork Chamber?*

Trainee / Attendee Details

First Name*

Surname*

Gender

Age

Home County*

Email*

Mobile Number*

Education*

What is your highest level of educational attainment to date, based on the National Framework of Qualifications? Please Note: If your highest qualification was attained overseas, and is not directly represented, please choose the appropriate equivalent.

Occupational Category*

Special Requirements

If you have any special requirements please note them here and we will endeavour to accommodate them for you

Trainee Privacy

Welcome to your Skillnet Ireland training programme. This Trainee Profile Form is used by Skillnet Ireland and
BiznetCork Skillnet (the "Learning Network") to collect profile information relating to participants on
training programmes partially or fully-funded by Skillnet Ireland from the National Training Fund through the Department of
Education and Skills (DES).
We ask you to complete this Form where you will share certain personal details. At the end of your Skillnet
Ireland training programme you will be asked to complete a Reaction to Learning Form. The data you provide is invaluable to
our continued efforts to provide a wide range of relevant and desirable training programmes, to communicate with
you, and to enable us to operate effectively.
Skillnet Ireland and the Learning Network will comply with all applicable Data Protection Legislation in the
processing of the information and personal data provided by you in this Form and the Reaction to Learning Form. Your data will
be processed in line with the Skillnet Ireland Trainee Privacy Statement which you can access on the Skillnet Ireland website:
https://www.skillnetireland.ie/data-protection/Skillnet-Ireland-Trainee-Privacy-Statement
Your information will be shared with third parties in certain specific circumstances:
1) for the purposes of delivering Skillnet Ireland training programmes via the Learning Network
2) for the purposes of securely storing participant information with our IT services provider
3) for the purpose of conducting surveys to evaluate the quality and impact of the programmes delivered by the Learning Network.
For such surveys, you may be contacted at some point in the future (no longer than 24 months following completion of your
training with the Learning Network) either by telephone or email
4) for the purpose of providing DES with statistical information to help inform national policy in relation to skills. Only aggregated
and statistical data will be reported to the DES.
Should you have any queries in relation to this information please email the Skillnet Ireland Data Protection Officer at dpo@skillnetireland.ie

Trainee Privacy Statement*

I Agree

By checking the box above, I agree to provide Skillnet Ireland with my personal data and permit it to process and store this
personal information for the purposes described above and under the terms of the Skillnet Ireland Trainee Privacy Statement

Trainee Privacy Statement*

I agree

By checking the box above, I agree to provide the Learning Network with my personal data and permit it to process and store this personal information for the purposes described above and under the terms of the Learning Network's Trainee Privacy Statement.

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I do not wish to be contacted

Should you wish to receive further information regarding training programmes managed or administered by Cork Chamber Skillnet, please indicate your preferred method of contact by checking any of the following options above: