ISLAMABAD CAPITAL TERRITORY (CONSUMERS PROTECTION) RULES, 2011

RULES, 2011

ISLAMABAD CAPITAL TERRITORY (CONSUMERS PROTECTION) RULES, 2011

[Gazette of Pakistan, Extraordinary, Part-II, 31st December, 2011]

S. R. O. 1157(I)/2011, dated 12.10.2011.—In exercise of the powers conferred by Section 12 of the Consumers Protection Act, 1995 (III of 1995), the Federal Government is pleased to make the following rules, namely:—

1. Short title and commencement:—(1) These rules may be called the Islamabad Capital Territory (Consumers Protection) Rules, 2011.

(2) They shall come into force at once.

2. Definition:—(1) In these rules, unless the context otherwise requires,

(l) "product" has the same meaning as assigned to the word "goods" in the Sale of Goods Act, 1930 (III of 1930).

(m) Islamabad Consumer Association or "ICA" means the Islamabad Consumer Association set up under Rule 4;

(n) Area Consumer Association or "ACA" means an Area Consumer Association set up under Rule 7;

(o) "Provincial Government" means the Chief Commissioner, Islamabad Capital Territory, specified in the Islamabad Capital Territory (Administration) Order, 1980 (PO 18 of 1980) and invested, vide Notification No. 17(2)/80-Pub, dated the 31st December, 1980, with the powers and duties conferred or imposed on the Provincial Government under any law for the time being in force in the Islamabad Capital Territory;

(2) Words and expressions used in these rules and not defined shall have the meanings respectively assigned to them in the Act.

3. Procedure of the Council:—(1) The chairman of the council shall be sanctioning authority of all activities of the council.

(2) The council shall elect one of its members to be its secretary who shall be responsible for running its affairs.

(3) The Secretary shall call meeting of the council after seeking approval from the chairman.

(4) The secretary shall maintain and put up all complaints and other record received during the period, for discussion and disposal, on a format as the Provincial Government may specify.

(5) The secretary shall convey the agenda and working paper to all members of the council, at least a week prior to the meeting of the council.

(6) The secretary shall circulate minutes of the meeting to all members after seeking approval from the chairman.

(7) The council may require the ICA to brief the council about the details of any complaint, before referring it to the Authority.

(8) The decision in meeting of the council shall be taken by simple majority of the members present and in case of tie, the chairman shall have the powers to decide the issue either way in accordance with the law.

(9) The secretary shall be assisted by an authorized officer and such staff as may be provided by the Provincial Government. He shall maintain record of all complaints received by the council and working thereto, coordinate with the council, ICA and the ACA(s) and represent the council before the Authority.

(10) There shall be a monthly meeting to be held on first working day of every forthcoming month.

(11) The council shall hold its meeting at such place and with such facilities as the Government may specify.

Explanation: Only the complaints involving any issue of general public interest shall be referred to the council for action into the matter.