What 11 customers think of DialAFlight customer service

Excellent service throughout. I should appreciate your passing on the same to your local agents, Travel Indochina and Insider Journeys who gave faultless service.

Deirdre Goulson| Posted on 10 Jul Visited Vientiane

Customer service is fantastic. Darren is very helpful and always calls before our trips to check everything is OK.

Jeanette Morgan| Posted on 02 Jul Visited Vientiane

All went to your normal high standards Nick.
Thank you for arranging our great holiday trip.
We will be in contact again soon

Malcolm Mackay| Posted on 27 Feb Visited Vientiane

As always brilliant service, no problems

Kevin Morley| Posted on 27 Mar Visited Vientiane

Fabulous holiday. Went like clockwork. Many thanks

Stephen Drew| Posted on 14 Feb Visited Vientiane

Thank you Niall for arranging everything. The whole trip worked out very well.

Michael Askwith| Posted on 29 Jun Visited Vientiane

Travelling with bikes is tricky, but your staff made right enquiries as the type of packaging required by airlines varies

Alexander Morris| Posted on 07 Dec Visited Vientiane

You were excellent. Many thanks

Ian Marvin| Posted on 23 Jun Visited Vientiane

Didn't book hotel or tours with you but would consider it next time if I make that kind of trip. Easy and friendly service and I will be booking with you again soon!

Kayleigh Richardson| Posted on 15 Jul Visited Vientiane

I have used you for the past 12 years. Fantastic service. Thank you

Zoe Lillywhite| Posted on 12 Feb Visited Vientiane

Thai Airlines overall good but they did not have any food options for me on the way out so I was unable to have dinner. In future I will book vegetarian if I go with them. On the way back - my seat was broken and could not recline which was unpleasant for 13 hours in economy. Isla was superb. Very helpful and I will use her again. Brilliant girl.

Lynn Murray| Posted on 06 Jan Visited Vientiane

Best Star hotels in Vientiane ( to choose from).
Combine flights and hotels and SAVE money.

VIEW MORESTAR HOTELS

HOTELS IN Vientiane

Why our customers love us

Amazingly it is simple old fashioned service that sets us apart from other travel firms.
And yes, we really do answer the phone within 5 seconds!

Check out the reviews on Trustpilot and the word ‘service’ appears again and again.
And you’ll find many reviews from customers saying they wasted hours trying to plan a
holiday themselves before calling us - often on the advice of a friend - only to find we
could offer numerous options not available online which also saved them money.

Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.

0330·100·2220

Meet and greet

Relax knowing you'll be met on arrival

Avoid the stress with our Meet & Greet service

Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.

With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.

They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!

So no queues, no delays and less stress.

0330·100·2220

Call us to book

Sightseeing

Relax if we pre-book your local trips

Get the most out of your trip by seeing the sights

Curious tourist, culture vulture or sporting
addict? Wherever you are in the world we
can help you get the most from your trip
with sightseeing suggestions, city tours
and a variety of leisure activities.

Book in advance through your travel
manager and not only will you save an
average of 10% over booking locally but you
won’t risk missing out if a particularly
activity or tour is oversubscribed.

0330·100·2220

Call us to book

Best tours in the world

Relax on one of our fully guided tours

Best tours in the world

With or without a guide, tours offer a unique insight

Take an escorted tour for that authentic experience
If you really want to find the essence of a
country, then small group tours are the
perfect answer.

Take the open road for a freewheeling self-drive tour
A self-drive tour is a fantastic way to
explore a country at your own pace, driving
through spectacular landscapes.

Take a cruise and see several countries in one go
Cruise holidays have come of age, allowing
you to visit several countries and see
amazing places, all on one unique holiday.

0330·100·2220

Surprising savings on first and business class fares

Fly in comfort. Arrive in style

All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
More on corporate travel