The Ricoh iMFP product is used by many of our customers in both the Higher Ed and Corporate environments. The Ricoh Aficio 5001 model is a benefit in that you don't need to worry about special firmware for the Pharos software to work. Simply make sure that the Java VM card is installed (and active/working) and the rest just follows through the Installation Guide (PDF) that accompanied your software. If, at any point, you need assistance or have a question, Pharos Systems' Technical Support team is ready and available to help.