Introduction

We have an unrivalled expertise and dedication to the Demand Solutions product suite and its large family of users, of which there are currently over 2,000 companies in 79 countries, with over 300 in Europe. These companies are successfully using Demand Solutions software for their forecasting, inventory planning, rough-cut and Sales and Operations planning needs.

Services and Support

Business Consulting:

Our Professional Services team caters for the broadest range of industries. Our consultants have assisted companies such as Diageo, Reckitt Benckiser, SKF, Stanley Tools and Avery Dennison achieve large savings in inventory and streamline business processes.

Not only can we resolve current problems with constructive analysis, but we can re-engineer business processes that will produce a platform for future growth for your organisation. A partnership with us will provide you with a team of consultants that are not only experts in Demand Solutions software but also have extensive practical experience in the areas of Supply Chain Management and Sales & Operations Planning.

Training Services:

We offer several different approaches for training and implementation support programs and these can be customised to your specific needs. We offer company-specific sessions, typically at your office location, as well as in-house training sessions with are group sessions held at our training location in Wallington, Surrey, United Kingdom.

In addition our team of professionals are available for conceptual training in areas of Supply Chain Management, from forecasting and inventory planning to Vendor Managed Inventory (VMI) and Collaborative Planning Forecasting and Replenishment (CFPR).

Support Services:

We have a knowledgeable support team and ‘Help’ desk to ensure personalised attention to any question that may arise with regards to Demand Solutions products. This service may be accessed via telephone, email or web-meeting.

Contracting:

When temporary resources are required to cover for situations like maternity leave or long service leave or staff change over, we may be in a position to provide well trained temporary Demand Planning support.

Conferences and Seminars:

We host regular free Breakfast seminars designed to foster communication between the professionals who populate the Supply Chain functions of organisations. The seminars feature practical presentations from successful applications of Demand Planning or Sales & Operations Planning implementations and allow Supply Chain Professionals to hear how companies can improve processes, increase efficiencies and save money through the increased sales and improved productivity of all their resources.

Every year, we also organise and host the Demand Solutions Customer Conference, EMEA. This annual user conference offers a range of “hands-on” workshops where clients can enhance their knowledge and skills with the Demand Solutions suite of tools, as well as educational content, industry best practices and tips and tricks sessions. The conference is a forum to discuss business processes with colleagues and peers and establish a network of fellow Demand Solutions compatriots.

Training

Our Professional Services team undertakes training in two main environments: on-site training at our customer's locations or in-house training at our offices in Wallington, Surrey.

Our training classes are designed to help our customers shorten the learning curve and accelerate implementation timelines. For new Demand Solutions users, we offer training courses that concentrate on the fundamentals of Demand Solutions whilst also informing course attendees of more advanced features that could be utilised. We also have training courses that cater for experienced Demand Solutions users, where more advanced topics are covered as well as general solution capability - knowledge that can help even the most experienced user increase their efficiency around the system. Furthermore, if you experience turnover of personnel, a training professional can help a new employee ramp-up to “expert status” quickly.

Because our classrooms accommodate only small groups, our sessions are very intimate - allowing significant time for individual questions and attention.

All of our instructors are staff members. They have a broad range of technical knowledge and have facilitated hundreds of training classes over many years as well as having practical experience either as a previous user of Demand Solutions or through one of the many Demand Solutions implementations that they would have done.

Your time is precious. Why not spend it in classes that will help you get the most out of your software investment, helping you do more with less?

Career Opportunities

If you have experience within the Demand Management or Supply Chain Management field, then we would be interested to speak with you. As we are working with a variety of organisations throughout the EMEA region, we become aware of the need for qualified professionals to fulfill the role of Demand Manager or for business consultants to support and implement our suite of Supply Chain software.

The important qualities for an interesting and challenging role in Supply Chain include:

* Proven results implementing Best Practice Supply Chain Processes* Enjoy working with people across a variety of industries and cultures* Inventory or materials management background* Demonstrated ability to communicate with senior management, as well as building client relationships, delivering professional services and project management with clients* Commercial or industrial experience with business application systems.

It is desirable that you have several years of commercial experience and have excellent communication skills.

If you meet these criteria, please send your resume, with a covering letter, to us at the contact email address shown in this page.

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