We will acknowledge your request when we receive it and action it (or contact you for clarification) within 20 working days.

Please note that some requests may attract a cost due to the amount of work required to process them. Our charges are in line with the Ministry of Justice guidelines(external link). You will be informed of any charges before we proceed and asked if you would like to proceed with your request.

Commonly requested OIA subjects

Before you make an OIA request, you can check to see if the information you’re seeking is already available. The following documents may provide you with what you need:

Statistics that provide a high level summary of the volume of OIA requests received by Auckland DHB, the availability of information and how we are performing against statutory timeframes can be viewed here [PDF, 365 KB].