With Remote Customer Support Job, Woman Meets Travel and Career Goals

The subject of our FlexJobs success story this week had a few goals in mind when she started her search for remote work. She wanted to be able to work from anywhere, and to be part of “something great.” In her remote customer support job, she’s met both career goals.

We’re shining the spotlight on Jenna M. from Beamsville, Ontario, Canada, who joined FlexJobs and found a great full-time, remote job in the customer service sector. Jenna had set her sights on opening up her career to the option of being free to travel and grow her career at the same time. Jenna was hired by Jungle Scout, a startup dedicated to helping entrepreneurs launch Amazon businesses and decide which products to sell.

Keep reading for more about how Jenna found a great remote customer support job:

In Search of a Work-from-Anywhere Job

When Jenna launched her search for flexible work, she was certain of a few things. “I was looking for a job where I wasn’t tied down to an office and [a job that] allowed to me to be wherever I wanted to be,” Jenna said. Just as important, Jenna said, she was seeking “to be a part of something great.”

“I didn’t want to be a desk or a number,” Jenna continued. “I feel like it’s something we all want. We all want to feel valued and have a sense of freedom at work.” Jenna shared her job search goals in response to a series of questions FlexJobs asks many of our members who’ve used our services to find great flexible jobs.

Time to Grow and Learn with Remote Job

Jenna wrote that her remote job had impacted her life for the better in ways that positively impact work-life integration and capitalize on remote work trends. “This job will allow me to keep up with my passions and never be stuck in one place for too long,” Jenna said. “It will allow me to grow as a person and learn new things every day.”

Not long after she was hired, Jenna was able to realize her dream of continuing to work while traveling globally. “Within my first two months, I have been invited to a meet-up in Thailand,” she said. “I am able to work while traveling for pleasure in Nicaragua.” She also sees the long-term career possibilities that come with remote work. “It feels great to know that one day when I have a family, I will have the opportunity to work from home,” Jenna said.

Her remote work experience has truly changed her career outlook, Jenna said. “Absolutely. The options are endless,” she wrote. “The world is going remote and there are thousands of amazing startups that are looking for go-getters just like you. I used to think that I was doomed because the education background I had wasn’t something I was interested in anymore. With FlexJobs, I was able to discover possibilities I would have never thought of.”

Strategies and Advice for Finding Remote Work

Jenna shared her insights for job seekers who may be considering a FlexJobs membership. “Do it,” she wrote. “For the price, you can’t beat it. I know there are tons of job search sites but this one really is top-notch. It narrows down to exactly what you are looking for and finds you legitimate jobs you probably won’t find anywhere else.”

She also recommends devoting considerable effort to your resume. In her case, buying “a beautiful template on Etsy for $5.00…really gave me an edge and made me proud of my resume,” she wrote. Jenna added, “Another cool thing—the remote job I ended up getting required me to create a video resume. This was an awesome opportunity to really let my true self.”

“Remote work can be a little unconventional when it comes to the application process,” Jenna said. “Don’t let that scare you. I think it’s awesome some companies choose to look beyond a resume!”

Inspiring Words for Other Job Seekers

The move to her remote customer support job has been a good one for Jenna. “I am a valued team member whose contributions matter,” she wrote. “It really feels awesome. I now work for an awesome tech startup that is growing every single day. How cool is it that I now get to be a part of that?”

Jenna continued: “I just want to thank FlexJobs for creating such a great space. I’ve recommended [FlexJobs] to so many people who are always curious how I scored such a dream job!”