Kristen Mandich

Area Operations Manager,
Great Expressions Dental Centers PC

Most recent education: Master of Business Administration, Saginaw Valley State University

Kristen Mandich is a team builder with a passion for helping people get where they want to be.

She provides financial support for the 12 dental offices and practice administrators she oversees. In that role, she places emphasis on employee training and customer satisfaction.

Under her tenure, GEDC implemented a new-hire orientation that decreased employee turnover and improved its customer-satisfaction rating. Mandich looks at employees as individuals and capitalizes on their strengths to make them strong team players.

While Mandich doesn’t work directly with patients, she strives also to improve the patient experience and provide answers to all of their payment and billing questions.

“Kristen’s passion for mentoring her colleagues has helped GEDC’s culture substantially, both internally and externally,” said Don Trabulsy, vice president of Operations at Michigan GEDC. “Her presence is invaluable and we are fortunate to have someone on our team so dedicated to see herself, her peers and her organization thrive.”

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