I recently passed the assessment and telephone interview with TWC for the customer service & sales rep position and was scheduled for an interview this coming Thursday. Has anyone interviewed for the same position and does anyone know what type of questions will be asked during the interview?

I am trying prepare myself for it. They seem to trick you with alot of sales questions so i would prefer to be preferred. Your help is more than greatly appreciated. Please share your experiences with me, Thank you!

1st question: How was your drive? don't complain about traffic
no matter how bad it was or if you got lost or whatever..just say the drive was great no problems at all.

the rest of the interview is structured about different customer service scenarios.
try to think of times when you offered above and beyond customer service and when you resolved a complex issue and what you do to persuade someone to your way of thinking. Also they will ask about a time you disagreed with a policy of a request from a supervisor.

Also they will ask "when is it acceptable to be absent from work." Death of immediate family is probably the only acceptable answer. Also they will ask how many times you have been late in the past year at your last or current job.

I recently came from an interview for this location at the flushing queens location.. The Woman asked questions like what could you bring to this company, why do you want to work here.. if i were to call your previous employer... would they say this or that etc... I was one out of 6 other potential hires. I was told id receive a call in a few days.. How did your interview go?

twc applicant in Brooklyn, New York said: I recently came from an interview for this location at the flushing queens location.. The Woman asked questions like what could you bring to this company, why do you want to work here.. if i were to call your previous employer... would they say this or that etc... I was one out of 6 other potential hires. I was told id receive a call in a few days.. How did your interview go?

I interviewed at the same location and got the job. I aced the interview. Interviewer said he was very impressed and he looked forward to working with me at the end. got a call 4 days later and started the onboarding process. already did the drug screen. waiting on background check results and im good. got all the info in regards to training and it starts on november 14th.

they ask some pretty tricky questions but i had prepared myself heavily for everything they threw at me. lol it was pretty intense. i wish you the best of luck!!

I dont know. I still have not heard back from anyone. I'm hoping it goes well. I was told it would be done within 7-10 business days so im still waiting. (keeping my fingers crossed) say a prayer for me! lol

was it from onboarding? did you already complete the process? I received an email telling me mines too from the recruiter but it says your supposed after the onboarding process is done (which is 7-10 business days, you are supposed to receive an email from css.onboarding saying you PASSED the onboarding process. did you get that 1?

Dear Nyiraneza Claudine,
Thank you for your interest in working in the USA.
Unfortunately, all of our positions have been filled but we will keep your application on file for 6 months should something become available with your exceptional skills in,

NYIRANEZA CLAUDINE in Kigali, Rwanda said: I like a job, everry were, I am honest in my life.

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In the mean time, we have taken the courtesy of forwarding your job interest inquiry to Mexico, France and Iran.

Hotdigitty in Ajax, Ontario said: Dear Nyiraneza Claudine,
Thank you for your interest in working in the USA.
Unfortunately, all of our positions have been filled but we will keep your application on file for 6 months should something become available with your exceptional skills in,

.

In the mean time, we have taken the courtesy of forwarding your job interest inquiry to Mexico, France and Iran.