quickbooks faq

General Hosted QuickBooks FAQ

Yes – we are experts at helping you convert from QuickBooks Online (QBO). If you love the anytime access of QBO, but need the functionality of the QuickBooks desktop software, then Swizznet QuickBooks hosting is the answer for you. Our certified ProAdvisors are experts at helping users convert files from QBO and can schedule a time that works best for you to make the conversion – all at no cost to you. We can have you up and running in a matter of hours.

Plus, if you have multiple QuickBooks files, we can save you money – we charge per user and not per file like QBO. Try Now!

We have you covered. With Swizznet it’s easy to access your accounting information from anywhere. We have mobile apps available for the iPad, tablet, iPhone, Blackberry, Android, and Windows Mobile devices. Not able to install an app? We also offer HTML5 access for seamless access on the go.

Unlimited data storage—included with the basic hosting package! Your QuickBooks, PDF, and Office files are backed up every half hour and can be accessed and restored at the click of your mouse. At no extra charge.

Using Swizz Sync? This includes the first 5 GB of data per user, per month.

We use the fastest technology platform available. Our users tell us that QuickBooks on Swizznet is faster than Quickbook on their local computer. There’s no lag when you enter data. Our technology doubles application performance and printing speeds. Test the speed on your computer. We’ll pay for a 15-day test drive just to wow you with our speed, ease and unbeatable features.

Remote access tools like GoToMyPC actually log you into someone else’s computer, creating enormous privacy issues: you have access to every file, every email. Speed is sluggish because you’re working against their Internet connection and the speed of their computer. Printing is almost always tricky with remote access tools.

With Swizznet, you and your users log into the same shared network where everyone can work at the same time. Your applications run at least 4 to 5 times faster and you have one-click seamless printing. Privacy is never an issue —share files and information without logging into anyone’s computer.

Swizznet’s up and running, day in and day out. Our back end is fully redundant, delivering more than 99.95% uptime with 0% unscheduled downtime. Maintenance and upgrades are always scheduled for non-critical nights and weekends and you’re always notified in advance. Our US based support and engineering teams make your experience as smooth as possible.

No problem. Swizznet never discriminates. Mac users can login and use the system just like Windows users – everyone working in the same QuickBooks file at the same time. Like PC users, Mac users seamlessly print, drag and drop files and use all of the applications. And everyone receives the excellent service and support that have made Swizznet famous.

Questions Accountants Ask About QuickBooks Hosting

QuickBooks Online is completely different and nowhere as useful as QuickBooks Pro, Premier or Enterprise versions. Using full-featured versions of QuickBooks, Swizznet can provide inventory, grouping, advanced reporting and other features in the standard desktop versions. For instance, QB Online lets you only see one screen at a time – there is no way to do a side-by-side comparison of reports or entries like you can with desktop QB software.

Intuit recognized the limits of their stripped-down online edition when it created the Intuit Authorized Hosting program – vetting and authorizing top hosting services like Swizznet. QuickBooks Online puts your data at risk by requiring conversion of your QuickBooks files. Your data is fully portable between Swizznet and your local computer without conversion, data risk or reformatting.

Using multiple QuickBooks files? Clearly, QB Online’s per file fees are going to be a problem. Swizznet fees are per user – you can have as many files as you like. And that’s not all: you get unlimited online data storage with continuous backup and online access to virtual office software.

Only if you want us to. Normally we bill you, the accountant, so you can resell the service to your clients or wrap it into your service offering. If that’s not your preferred model then we can setup direct billing for your client’s upon your request.

Swizznet is obsessive about support and offers training, setup and ongoing support. Our office hours for training and setup support are weekdays from 5 a.m. to 6 p.m. PT. We have technical support standing by with our 24/7 Obsessive Support™ team.

Swizznet is compatible with applications using the QuickBooks Web Connector, and IIF import/export. Swizznet also supports popular add-ons including Bill.com, SmartVault, SpringAhead, Tallie, CS QB Data Utility and hundreds more.

Add-ons that install on the same server as QuickBooks don’t work on a redundant and load-balanced cloud service. We can set up a solution using a custom private cloud server — call our service team for all the answers

If your connection goes down, your work is automatically saved and you’ll be reconnected to your programs and files when log back in. You can access your Swizznet account from any computer at any location, as long as there’s Internet.

Drag and drop files and folders— just like moving files between drives on your local computer. We also have Swizz Sync available which gives you a locally mapped drive to all your files and folders on your Swizznet storage drive.