Analyze all the tasks on the content, Review, perform task if an amendments or adjustments for the particular query raised
Investigate and resolve issues that are reported on India web forms such as requests for account support and reports of potentially abusive content
Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
Identify inefficiencies in workflows and suggest solutions
Recognize trends and patterns, and escalate issues outside the company policy to the global team

UG: Any Graduate – Any Specialization, Graduation Not Required
PG:Post Graduation Not Required, Any Postgraduate – Any Specialization
Doctorate:Doctorate Not Required

Company Profile:

GENPACT INDIA
Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.