A lot of the questions I get asked, both on the site here and at my job, is about document templates. One of the more common templates is the Business Requirements Document template. I’ve created one for you to download…

Technical writing is a field of the IT industry that isn’t mentioned a lot, but skills in this area are quite valuable. Read about technical writing certifications and what they can do for you in this article.

Writing a requirement analysis document is something you might need to do as part of your job. Depending on your role in the project, you have different parts to play in preparing this document. Learn a few tips on how…

As an IT professional, we have the ability to gain certifications to help improve our career. There will come a point where you need to add them to your resume. Where do you put them? Learn where to put certifications…

Are you currently in an application support analyst role and wondering what your future career options are? That’s where I started my career. Find out what the application support analyst career path is in this article.