It’s 4:30 on a Friday afternoon and you’ve decided on an impromptu date with your significant other. You want to go to dinner at a new place but have no idea where to start. What do you do? Naturally, what the vast majority of us do. We take to Google or any other number of…

It’s not always the case that quality and quantity go together, but in a spa setting they do. If you provide a quality experience you will increase your quantity of clients. You need to create quality in every aspect of your spa. Your goal is to want each guest to have the same experience every visit.…

Being a spa manager has its challenges. Being a first time spa manager has even more. If it’s your first time managing a spa, it can be difficult to know what to expect and how to excel in your position. These simple guidelines will have you hitting goals and clarifying your spa vision within weeks.…

[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] As a spa owner or employee, you’re constantly taking care of others and helping them prioritize their health and happiness. It can be extremely easy to lose sight of your own wellness while delivering services and treatments to others. If you’re not making yourself a…

Customer Service is the cornerstone of your business. What are you to do when it’s not good and you are receiving negative feedback? Maybe you are hearing grumblings from employees or managers, comments here and there about things that you “thought” you were on top of. You check your social channels and see negative feedback,…