Technical Support

Frequently Asked Questions

Looking for something on the ASN site? Below are locations for popular search items and answers to frequently asked questions. If you are having technical problems viewing the ASN website, try the technical support page.

General FAQs

The login is located in the footer of each page under "ASN User Login". You can login using your email address on record with ASN and your password. If you forgot or need to reset your password, then click here.

If you've made several unsuccessful attempts please call 202-640-4660 for further assistance.

Board Review Course & Update is held at the Fairmont Chicago, Millennium Park in Chicago, IL. Attendees can reserve rooms for reduced rates on ASN's website. If you would like to stay at another hotel in the area you will have to make separate arrangements.

ASN has partnered with United Airlines to provide special air travel discounts for BRCU participants. You may book online at www.united.com and enter your Offer Code ZWGW518615 or call United Meetings at 800-426-1122. Please note: there is a $25 service fee for calling and booking your ticket versus booking online.

BRCU Online: this online enduring activity includes captured audio recordings set to PowerPoint presentations shown at the live Board Review event. Individuals who purchase this course can obtain CME credit as well as access to the practice exam online.

Refunds, less a $100 fee, will be granted for requests received in writing prior to the refund deadline. Fax written requests to 202-659-0709. Refunds are processed after the conclusion of the course. After the refund deadline, all sales are final.

Refunds, less a cancellation fee, will be granted for requests received in writing prior to the refund deadline. Email requests to asnregistration@spargoinc.com or fax requests to (703) 631-2971. All refunds are processed after the meeting. After the refund deadline, all sales are final.