Training insights by Cynthia Ord, travel consultant and marketing specialist, instructor for the Online Certificate Program in Sustainable Community Development by Village Earth and Colorado State University.

Carole Favre, Owner and Founder of Small Matters, shares her insights into the why and how of training and skills development for tourism entrepreneurs, particularly small businesses and destinations who work with them.

It is safe to say that in the development world human capital development (HCD) is generally considered important for achieving sustained growth and sustainable results. What does it really mean to invest in people, and how can such an “investment” make a measurable impact?