For customers in countries/regions with RoHS legislation* (e.g. EU,
China, etc.) restricting the use of hazardous substances in electrical
equipment.
The use of the Original Spare part is regulated by RoHS legislation. If your
unit contains a part that is labelled with the Modified Spare number, the
Modified Spare must be ordered as the replacement part.
If your unit contains a part that is labelled with the Original Spare number,
please order the Original Spare as the replacement part. In this case either
the Original Spare or the Modified Spare may be shipped which will not
affect performance or functionality of the unit.

Summary of instructions

To view a video demonstrating the procedure for removing the Memory modules, click on the link below. Or use the product video listing on the HP Services Media Library then select Memory modules from the menu on the upper left hand side of the screen.

Push both arms outward simultaneously to release the memory board to the spring tension position.

note:

The primary and expansion memory slots are both located under the keyboard. The primary memory slot is located on the bottom and the expansion memory slot is located on top. If an expansion memory board is installed, it must be removed before the primary memory board can be removed.

Grasp the memory board by the edges and pull gently to remove it.

caution:

When handling a memory board, use care to prevent touching the memory chips on the board. Touching the memory chips could damage or destroy the memory.

Place the memory module in an electrostatic dissipating bag.

Memory modules replacement

Remove the memory module from the electrostatic dissipating bag.

Grasp the memory module by its corners.

caution:

When handling a memory board, use care to prevent touching the memory chips on the board. Touching the memory chips could damage or destroy the memory.

Locate the alignment notch on the memory module and align it with the memory module connector on the system board.

Gently push the memory module into the memory module connector until it is secure.

Push the exposed edge of the memory module down until you hear the click of the two retention arms.