FAQ's

WHAT IS MEALS ON WHEELS?

Meals on Wheels is a world-wide concept with organizations everywhere, who provide nutritious meals to people 60 years old and over who are homebound and/or disabled, or would otherwise be unable to maintain a balanced meal. Meals on Wheels seeks to provide the best quality food and nutrition for the least price to its clients.

VOLUNTEERING FOR MEALS ON WHEELS

How can I sign up to volunteer for Meals on Wheels?Call 833-1749 and speak with Sharon Lawson or fill out the application form on this website. Click here.

I would like to volunteer for Meals on Wheels but I’m not available every week.That’s not a problem. Many of our volunteers come just one day per month. If a group from an office or church sign up, they often rotate the delivery, so it may turn out that you only deliver a few times a year. The pick-up and delivery process take approximately 60 to 90 minutes and occurs between 10:30 a.m. and 12:00 p.m.

What do Meals on Wheels volunteers do?Meals on Wheels volunteers deliver hot meals to senior and disabled neighbors between the hours of 10:30 a.m. and 12:00 p.m. Monday through Friday. We do not deliver on the weekends. Each route has about 8 to 12 stops and takes approximately 60 to 90 minutes to complete. Volunteers pick-up the meals in thermal bags and coolers at one of our 12 convenient pick-up locations located throughout Wake County. From there they make the deliveries. Each route comes with complete, turn by turn directions to each stop. When the deliveries are complete the volunteer returns the thermal bags and coolers to the pick-up location.

What are the Meals on Wheels holidays?Meals on Wheels does not deliver meals on the following days: New Year’s Day, Martin Luther King Holiday, Good Friday, Memorial Day, 4th of July Holiday, Labor Day, Veteran’s Day, Thanksgiving and the day after, Christmas Eve, Christmas Day, and the day after Christmas.

What about inclement weather days?If the Wake County Public School System is closed for inclement weather, Meals on Wheels is also closed and will not deliver meals.

MEALS ON WHEELS SERVICES

How do I qualify for home delivered meals?To be eligible for our home delivered meals program, you must be 60 years of age or older, reside In Wake County, and have a chronic disability that prevents you from shopping for food and/or preparing meals to meet your daily nutritional needs.Individuals under 60 may qualify if certain criteria are met. Call 919-833-1749 for details.

What are the costs involved?Meals cost $4.50 each. Clients are served meals regardless of their ability to pay the costs.

How do the homebound get their meals?Meals are delivered to homes by a Meals on Wheels volunteer.

When are the meals delivered?Our meals are served Monday through Friday. The volunteers aim to deliver to the home between 11:00 a.m. and 1:00 p.m.

Do you serve meals for special diets?No, we do not serve special diet meals, however many of our clients can adapt our menu to their daily dietary needs.

How do I refer myself or a prospective client to Meals on Wheels?You, or a family member or caregiver, must call 919-833-1749 to begin your application process by phone. Applications are taken over the phone Monday through Friday from 9:30 to 11:30 am.

How long is the applications process?Typically the application process takes 2 to 3 weeks. Several factors, such as where you live in Wake County, the current waiting list, and the availability of routes and volunteers, need to be taken into account on a case by case basis.

GENERAL QUESTIONS:

What are the Meals on Wheels holidays?Meals on Wheels does not deliver meals on the following days: New Year’s Day, Martin Luther King Holiday, Good Friday, Memorial Day, 4th of July Holiday, Labor Day, Veteran’s Day, Thanksgiving and the day after, Christmas Eve, Christmas Day, and the day after Christmas.

What about inclement weather days?If the Wake County public school system is closed for inclement weather, Meals on Wheels is also closed and will not deliver meals.

Where do we deliver?We deliver meals throughout Wake County, including the following towns: Cary, Apex, Garner, Holly Springs, Fuquay-Varina, Raleigh, Zebulon, Rolesville, Wake Forest, Morrisville, Wendell, and Knightdale.

Where are the meals prepared?Our meals are prepared at the kitchen facility at 1001 Blair Drive in Raleigh. From there they are dispersed to the pick-up locations and dining rooms located throughout the county.

Where is Meals on Wheels located?Our main office and kitchen facility are located at 1001 Blair Drive, Raleigh, NC.