For assistance registering more than
4
people, please call
1-877-566-9441.

What You Will Learn

How You Will Benefit

Write clear, concise email that gets readers' attention and results

Convey a professional image through the emails you send

Identify tone problems before pressing “send”

Gain email pointers to help you project communication savvy

What Will Be Covered

Understanding challenges of email communication

Getting started quickly: Idea lists, the three As (aim, audience, area)

Getting to the point: Strong subject lines, openings, and closings

Structuring your message clearly

Helpful guidelines for structuring your message

Maintaining a professional tone by recognizing what is and is not appropriate for ecommunications

Polishing your email for a professional style for yourself and your organization

Because so many of your communications are via email, this is a great chance for you to spend a short time learning how to do it better.

How AMA Webinars Work

AMA Webinars provide you with a cost-effective and convenient way to boost your know-how. You can participate in the comfort of your office without the need for travel costs and time.

Because the webinar is live, you can ask our expert questions via online chat during the program. In addition, we will be sending you pre-work approximately one day before the program date via email. Please register early to get these materials that will help guide your learning process!

In addition, paid registrants will have access to an archive of the program for a minimum of one year so that you can refer to it again and again to refresh your memory.

Please note that AMA Webinars are designed to provide a learning experience for individual attendees with interactive features that might not be appropriate for group participation.

This webinar offers continuing education credits to registered participants. To qualify for CEU credits, you must register for and attend the live event using your individual log-in ID for the full 90 minutes and participate in all of the polling exercises. Archived/On Demand webinars do not qualify for CEUs.

About the Presenters

Philip Vassallo, PhD,
has developed, delivered, and supervised communication training programs and coached a wide range of administrative and technical professionals in corporate, government, and academic environments. For 19 years, Dr. Vassallo was the marketing director of Lifespire, a New York City human services organization. He has taught writing at Cornell University, Rutgers University, Kean University, Centenary College, and Middlesex County College. Author and coauthor of many books, including The Art of On-the-Job Writing and The Art of Email Writing, he is also a columnist on effective writing and education issues for the Educational Testing Service and EducationNews.org