I-pad usable to a point , green banner as expanded covering blue banner.

Which means I can see but can not enter.

The response from support was.

HealthUnlocked | JUL 15, 2013 | 02:28PM UTC

Hi, Thanks very much for emailing us and sincere apologies that things have been difficult since our upgrade. We are prioritizing and processing both niggles and the bigger issues and resolving them in turn. 99% of our focus is on resolving them so forgive us if we don’t respond to your email individually. If you’re getting this message it means we are reviewing your feedback.