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Customer Service

For customer service inquiries or to initiate a return, please contact Smacktom at support@smacktom.com or 305-597-5066.

Return Policy

You can initiate a return for new and unopened items within 30 days of delivery for a refund. To qualify for a refund, items must be in new and unused condition with all original materials and/or accessories. If a return is not received at our processing facility within 30 days, it may be subject to a partial refund. You will be responsible for return shipping costs. However, if the return is a result of a fulfillment error, product defect, or damage incurred during shipping, we will refund the full cost of the merchandise. We will provide a pre-paid return shipping label for Non-Buyer's Remorse returns. All returns are subject to inspection, and if found not to be an error on our part, the return shipping costs will be withheld from your refund.
SPECIAL RETURNS INSTRUCTIONS:
Once the seller approves the returns request, they will provide a Returns Merchandise Authorization.
The Seller cannot accept returns for used items.
The Seller charges a restocking fee of 20% that will be withheld from the refund.
The Seller will issue a partial refund up to 20% for used or non-restockable items.

Details

ITEM#: 24934524

From the Winter's Beauty Collection Features a gray bunny resting after searching for food Unique pillow is shaped in the outline of the bunny including the ears For interior use only Dimensions: 16"L x 14"W Material(s): polyester

While we aim to supply accurate product information, it is sourced by manufacturers, suppliers and marketplace sellers, and has not been provided by Overstock.

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Shipping & Returns

Our team has spent countless hours finding the best products for you, and quality is non-negotiable. We're not just sellers, but also users, and we want you to enjoy your buying experience. If there's anything we can do to help, we'd love to hear from you!

Contact Information

Standard Return Policy:

Items must be returned in new or unused condition and contain all original materials included with the shipment. For the return policy on a Marketplace item, please refer to the Seller’s individual policy, located on the product page by clicking on the Seller name. More
Details

FINAL SALE EXCLUSION: Items marked as FINAL SALE are not
returnable unless the problem you experience is the result of our error.

For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.

** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be
delivered.

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