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Windows 7, Zimbra, AVG Antivirus fix

I originally posted this in another thread, but that thread was entitled "AVG 8", so some people using the newer AVG 9 may not have bothered checking the thread.

The problem: You have an email (even if it's in your junk box) that AVG has identified as containing a virus. For your own protection, AVG shuts down the mail service. This happens even if you tell AVG to "ignore" or "heal" the virus.

The solution: Add the Zimbra directory as an excepted directory. Naturally, you should be aware that AVG is no longer scanning any activity originating in that directory with its Resident Scanner. I actually haven't confirmed that incoming email is being scanned by the e-mail scanning component, so if anyone wants to confirm sometime, that'd be great.

3. Start the Zimbra mail service again. Just launching Zimbra Desktop will NOT work, because the required service is not running.
a) Open Control Panel
b) Assuming you are still in "View by: Small Icons", locate and click "Administrative Tools"
c) in the window that appears, double-click the shortcut for "Services". (not "Component Services", but just simply "Services")
d) scroll down and locate "Yahoo! Zimbra Desktop Service" which should have its status column blank, and its Startup Type "automatic"
e) right-click the service and select "Start" to force the start. (or highlight the line with Zimbra, then select "Start the service" from the left)