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Community Transit Provides a tobacco-free and drug-free work environment.
As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on any basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

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Under general direction, this professional position plans, supervises and coordinates activities to monitor, evaluate, control and maintain the delivery and quality of fixed route transit services provided to the riding public in accordance with established Community Transit standards. Performs a variety of duties to ensure the on-time delivery of quality service.

Under general supervision, provides exceptional customer service, selling fare media, permits and products over-the-counter, by mail order, through a call center, and online. Responds to customer requests for transit information in person, by phone and in writing. Responds to customer lost and found inquiries. Works with vendors to distribute timetables, and other consumer and marketing materials. Responsible for maintaining internal and outlet inventory. Enters and retrieves data on sales, lost and found, and customer comments.

This is a Internal Community Transit Job Only:
The Facilities Maintenance Lead, under the general direction of the Manager of Facilities or designee, is responsible for directing, prioritizing and overseeing the daily activity of facility crew members as may be assigned. Their duties and responsibilities will include coordination of work with Community Transit internal customers, third party contractors, vendors and/or suppliers as directed by the Manager of Facilities or designee. The Facilities Maintenance Lead shall function as a “working position” with the expectation that as necessary, they will lead and/or assist in the fulfillment of work assignments in order to complete department work orders and projects to meet company goals and objectives.

$23.77/start - $25.41at 2081 hrs worked to maximum of $28.65 at 4161 hrs worked.
Now Hiring Facilities Maintenance Technician I - Competitive pay and GREAT BENEFITS!
If you're interested in joining a stable company that encourages professional development, fosters teamwork and makes a positive difference in the community the Facilities Maintenance Technician I job might be for you.
The Facilities Maintenance Tech I, under the supervision of the Facilities Maintenance Manager or designee, is responsible for performing, independently or in a teamwork environment, a variety of manual labor and semi-skilled tasks using all types of small power and hand tools, power washing equipment, and miscellaneous equipment for the completion of assigned tasks. Tasks are associated with commercial transit building components, bus stops, shelters, and park and ride property maintenance, repairs and assembly, cleaning and janitorial duties and grounds maintenance.

This important leadership position has responsibility for management, guidance and oversight of scheduling and operational design for the agency's transit services. Working closely with Planning, Transportation, Contracted Services, Maintenance and Information Technology, manages design of service schedules; monitors operational performance; determines resource needs as impacted by service requirements, manages scheduling staff and their gathering and analysis of relevant data for evaluation of scheduling performance, maintains comprehensive understanding of technical and policy requirements, effectively balances operational feasibility and efficiency; develops division budget and work plan; oversees the maintenance of data integrity; ensures accuracy of scheduling data interfacing with all systems dependent upon scheduling software exports; collaborates with internal and external stakeholders to provide input as a subject matter expert on design of critical transit infrastructure.
The position requires strategic thinking, exceptional communication, organization, time management, planning and analytical skills, and the ability to manage teams to deliver program elements on time with a priority on attention to detail and quality control.

Under minimal supervision a Service Ambassador will provide customers with a superior customer experience. A Service Ambassador will greet customer, answer questions, solicit feedback and provide information about fares and all Community Transit services while on the bus, at a transit center or other similar location. They will also verify fare payment and issue warnings to customers who do not pay. The Service Ambassador works closely with all departments and helps ensure any customer issues are quickly corrected or reported for resolution.

This position is responsible for diagnosing, maintaining and repairing heavy-duty diesel coaches and other various support vehicles operated by Community Transit in the field or at the Operations Base.
The Vehicle Maintenance section operates three shifts (day, swing and graveyard), seven days a week. Work schedules and locations are based on a seniority system and Graveyard and Swing Shift vacancies will be the most likely openings. Swing and graveyard shift employees receive a shift differential. Employees work a 40 hour per week schedule with two consecutive days off, but not necessarily Saturday and Sunday. Employees must be able and willing to work any shift, including any combination of days off.

The Customer Outreach Manager plays an integral role in our customer's experience. This role will be responsible for increasing the use of Community Transit services from customer through local market presence and brand representation, while deepening customer engagement. The role is also critical for synthesizing community feedback and sharing with relevant internal divisions.
The Customer Outreach Manager actively works to promote the mission of Community Transit by planning, developing and delivering a strategic outreach and implementation plan aligned with the overall marketing strategy and in support of the agency's objectives.
The Customer Outreach Manager is charged with overseeing the implementation of customer engagement activities, including program outreach, special events and other efforts to meet strategic objectives.

This position is open to current Community Transit employees only.
Candidates must currently work at Community Transit in a Term Limited Coach Operator Instructor position to be considered.
Coach Operator Instructors are responsible for developing, researching and conducting training for coach operator trainees, coach operators and other employees as assigned. They may assist in writing new and modifying existing curriculum, train drivers on new routes and handle other driver training as necessary.

Under limited supervision, the role of Project Manager will serve in the implementation of short- and long-range public transportation technology projects within budget constraints, oversight of scope, and technical evaluation as well as management of project budgets, and consultant contracts. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to business plans. The Project Manager will be able to manage the project's objectives, priorities and oversee quality control throughout each project's life cycle. Additionally, they will contribute to a project culture where escalations to resolve "stagnant" problems are viewed as good business and not viewed as being personal and ensure that scope creep, communications, and quality are carefully managed.