Terms of Use

Please review the Pacific West Medical website Terms of Use. All access to and use of this website is governed by these terms. Entering into this website indicates that you have reviewed the website Terms of Use and have agreed to be bound by these terms.

DISCLAIMER All information provided on this website is subject to change without notice. While efforts have been made to make this website accurate and helpful, due to the open nature of this website, and the potential for errors in the storage and transmission of digital information, Pacific West Medical does not warrant the accuracy of information obtained from this website. ALL MATERIALS POSTED ON THIS SITE ARE "AS IS" AND WITHOUT WARRANTIES EXPRESS OR IMPLIED. PACIFIC WEST MEDICAL DISCLAIMS ALL WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. PACIFIC WEST MEDICAL DOES NOT WARRANT THAT FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PACIFIC WEST MEDICAL DOES NOT WARRANT OR REPRESENT THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

ACCESS AND USE OF INFORMATION Access to this website is limited to viewing the linked web pages solely for legitimate business purposes to access the information provided by Pacific West Medical at this website. Any access or attempt to access other areas of the Pacific West Medical computer system or other information contained on the system for any purposes is strictly prohibited. You may not use any information contained on this website other than in connection with a legitimate business purpose

TRADEMARKS This website may contain third-party trademarks and service marks. All marks, product names, company names and logos are the property of their respective companies. All rights in the intellectual property contained in this website including copyright, trademarks, trade secret and patent rights are reserved. Access to this website does not constitute a right to copy or use any of the intellectual property of Pacific West Medical or its suppliers. Statutory notice contained herein represents trademark status in the United States.

HYPERTEXT LINKS This Site may be linked to other sites which are not maintained by Pacific West Medical. Pacific West Medical is not responsible for the content of those sites. The inclusion of any link to such sites does not imply endorsement, sponsorship, or recommendation by Pacific West Medical of the sites. Pacific West Medical disclaims any liability for links: (i) from another website to Pacific West Medical; and (ii) to another website from Pacific West Medical.

SUBMISSIONS All remarks, suggestions, ideas, graphics or other information communicated to Pacific West Medical through this Site will forever be the property of Pacific West Medical. Unless otherwise specified in writing, all material submitted to Pacific West Medical will be presumed to be public and Pacific West Medical will not be required to treat the information as confidential. Pacific West Medical shall have exclusive ownership of all present and future existing rights in the information, without compensation to the person sending the information.

THE INFORMATION WE COLLECT Pacific West Medical may collect various types of information from site visitors. Pacific West Medical will collect transactional information from companies that purchase products from our Site. The information collected may include shipping information and credit card number/expiration date. Pacific West Medical web server may collect general data pertaining to every Site Visitor, including the IP address, the domain name, the web page, the length of time spent on the Site, and the pages accessed while visiting the Site. This information is collected to, among other things, aggregate statistical information, facilitate system administration, and improve the content of the Site. Pacific West Medical may also retain the content of the communications that are sent to Pacific West Medical customer service representatives. This information helps Pacific West Medical to improve/respond to Visitors' inquiries regarding the Site.

SECURITY Pacific West Medical places the utmost importance on protecting information transmitted via the Site and will take security precautions to protect all such information; however, Pacific West Medical cannot guarantee that any electronic commerce is totally secure. Pacific West Medical will take measures to secure and protect all customer-specific information from loss, misuse, and alteration.

UPDATES TO TERMS Pacific West Medical reserves the right to modify or amend its Terms of Use at any time, and from time to time. Any changes to the policy will be posted on the Site.

SUBMISSIONS All remarks, suggestions, ideas, graphics or other information communicated to Pacific West Medical through this Site will forever be the property of Medline. Unless otherwise specified in writing, all material submitted to Pacific West Medical will be presumed to be public and Pacific West Medical will not be required to treat the information as confidential. Pacific West Medical shall have exclusive ownership of all present and future existing rights in the information, without compensation to the person sending the information.

THE INFORMATION WE COLLECT Pacific West Medical may collect various types of information from site visitors. Pacific West Medical will collect transactional information from companies that purchase products from our Site. The information collected may include shipping information and credit card number/expiration date. Pacific West Medical web server also collects general data pertaining to every Site Visitor, including the IP address, the domain name, the web page, the length of time spent on the Site, and the pages accessed while visiting the Site. This information is collected to, among other things, aggregate statistical information, facilitate system administration, and improve the content of the Site. Pacific West Medcial may also retain the content of the communications that are sent to Medline customer service representatives. This information helps Pacific West Medical to improve/respond to Visitors' inquiries regarding the Site.

SECURITY Pacific West Medical places the utmost importance on protecting information transmitted via the Site and will take security precautions to protect all such information; however, Pacific West Medical cannot guarantee that any electronic commerce is totally secure. Pacific West Medical will take measures to secure and protect all customer-specific information from loss, misuse, and alteration.

UPDATES TO TERMS Pacific West Medical reserves the right to modify or amend its Terms of Use at any time, and from time to time. Any changes to the policy will be posted on the Site.

RETURN POLICY (Non Philips) Catalog items returned in saleable condition (all items intact in original box) will be credited as follows:

*A Return Goods Authorization Number (RGA) is required for all returns and may be obtained by e-mailing PWMorders@comcast.net or calling us at 1/800-443-1148. Please supply us with invoice number and date, quantity, catalog number, item description and reason for return. An RGA Number is valid for 70 days after issuance. Any return after the 70 day period has expired, is not authorized, and will not be issued credit

*Full refund of purchase price (excluding shipping and handling) if returned within 20 days of purchase date.

*Customer will not be charged freight on returns that are the result of Pacific West Medical error, defect or damage. In all other situation (i.e.: a discretionary return on your part, your error, overstock at your facility, customer will be responsible for pre-paying freight charges unless Pacific West Medical issues call tags.

PAYMENTFor customers with approved credit, payment is due and payable net 30 days from the date of invoice. Payments shall be assessed a late payment charge at the rate of 1 l/2% per month, but in no event to exceed the maximum allowable by law. Credit card orders are accepted. We do not handle Medicare or insurance claims.

SHIPPING CHARGEAll items will be charged shipping according to the weight of the item and fob origin.