Christmas & New Year Hours

In-Home Care Services

With the holiday season just around the corner, please note that there will be reduced staffing within our Corporate Office from Monday 24 December 2018 until Tuesday 1 January 2019, with normal business staffing returning to normal on Wednesday 2 January 2019.

However, rostering, scheduling and accounts will be on hand if you need assistance during these times.

Accounts

The billing period of 6 December – 19 December that is scheduled on the 26 December will be finalised on 21 December in order to meet the revised Age Pension payment date from MyAgedCare. Any charges outside of this period will be included within the next billing.

Rostering

For any rostering or rescheduling of services during this time please contact 1800 773 722. Our after hours on call arrangements will be in place outside of 8.30am – 5.00pm and weekends and public holidays as per usual.