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Problems with Netsape 7.1in Win98SE

beernuts

Posted 08 February 2004 - 01:52 AM

beernuts

New Member

Member

1 posts

I suddenly am having troubles with Netscape 7.1 in Win98SE. Everytime I browse I get an alert that says I have entered an incorrect password for any page I browse to as well as I have to constantly enter my e-mail password both of which never happened before. I also cannot complete my RoadRunner Medic as all it does is sit and wait for configuration. I have talked to RR tech support and they said I need to reformat! That is a last ditch if at all. Any ideas?

Thanks

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tazz1964

Posted 08 February 2004 - 06:05 AM

tazz1964

Member

Member

608 posts

Hi beernuts
Welcome to geekstogo

Let's start with a couple free programs. If you're on dial-up just download and install Spybot Search & Destroy. If you're using broadband also download and install Ad-aware. Using two programs increases the likelihood of eliminating these spyware pests automatically.

Using Spybot: Start Spybot S&D using the "Spybot-S&D (easy mode)" link from your Start menu . Click the Search for updates button, if any are found then click the Download Updates button. After all updates are downloaded, click the Check for problems button. When the scan is complete, place a check next to anything marked in red, then click the Fix selected problems button.

Using Ad-aware: Open Ad-Aware and use the Check for updates now link. Download and accept the latest reference file. When finished click the Start button. When done scanning, the Abort button will change to Next. Click the Next button. Right-click in the Scanning Results window and click "Select all objects". Then click the "Next" button and confirm that you want to delete the selected entries.

When finished, Reboot your computer.

you can download them from my signature.

after you have done this down load hijackthis save a log and post it someone will look at it and tell you if you need to remove anything.