Latino Services

Latino Services

07 Jul, 2015

Project Description

The Multicultural Community Resource Center’s services are geared toward improving the lives of Erie’s immigrant and refugee residents. We realize Erie’s immigrants and refugees are a diverse group and services are custom tailored to meet those needs. The bilingual, bicultural professional staff is from Colombia, Venezuela, Mexico, and Puerto Rico. All services are provided in Spanish or English as necessary.

Services are inclusive and aim to cover a variety of needs. Overall needs addressed and services that meet those needs include:

Case Management - Adult

Drug and Alcohol education and prevention

Health Conferences

Specific emphasis is placed on referrals within departments to ensure a comprehensive and client-centered service. While general hours of operation are 8:30 am - 4:30 pm, many services are provided on evenings as necessary. ADULT SERVICESCase Management Case Management services targets low-income, limited-English speaking persons living within Erie County. Typically, the process involves educating clients as to the availability of community resources that may meet their needs and helping the client access those resources. This may include, but is not limited to, making referrals to service providers, making phone calls and reading correspondence. Meetings may take place over the telephone, at the agency, or with the clients at their homes. Assistance is offered on an as-needed or on-going basis to eligible clients. Aging Seniors (60 and above) are a growing segment of the Erie Hispanic community, but many gaps exist in the service provision to this population. This program provides specific case management it address the issues common to this population. All seniors are enrolled with the Area Agency on Aging to determine additional eligibility of services, such as Meals on Wheels, personal care, or nursing home care. Emphasis will be placed on enrolling clients in the PACE/PACENET program and/or Medicare and eligible supplements. Finally, this program will seek to connect seniors with local senior centers that provide necessary recreational programs.