1, The Operating System is OEM version, not licensed but activated, please install the licensed one by yourself if you like.

2, It is English keyboard, customized layout letters can be engraved on keyboard by laser, but it is not the same as printed English ones, if you like, please pay it: http://www.aliexpress.com/store/product/KINGDEL-Laptops-Printing-of-Russian-French-Portuguese-Japanese-Turkish-Spanish-Arabic-etc-For-Keyboard-or-Operating/705736_599356763.html

3, According to Aliexpress policy, it is buyer’s duty to pay import tax and VAT; it is normally declared at USD100-120 to save buyer’s tax, but not sure if it is free.

If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.

N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.

Seller Service

On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).