Every Day We Get To Do What We Love – Helping People Hear

Our goal is to help you hear the sounds in life that are most important to you. Whether it is a conversation with friends or loved ones, the laughter of children or grandchildren, or the pleasing tones of music, we don’t want to miss out on any aspect of life.

Reasons to Talk to Us

Qualified Audiologists, Not Hearing Aid Dealers As audiologists, we have over 60 years of combined experience. These years of training, continued education and expertise allow us to advise you on the best solution for your hearing situation. As professionals, we are committed to providing the best care possible.

Our Biggest Concern is Your Hearing Our goal is to help you hear the sounds in life that are most important to you. Whether it is a conversation with friends and loved ones, the laughter of children or grandchildren, or the pleasing tones of music, we don’t want you to miss out on any aspect of life.

Best Practice Protocol Our practice believes that hearing is what connects you to the people in your life. It is our job to help you stay connected. We will take the time to find out what is important to you.

Patient Satisfaction is Our Top Priority Since we opened the doors in 2006, our emphasis has been on building relationships with our clients. We will take the time to understand your hearing needs and lifestyle with the goal that you will be completely satisfied with the recommended hearing solution. This is very important to us.

Independently Owned & Operated Being privately owned allows us the opportunity to partner with a variety of manufacturers which ensures that your hearing solution will be about you and made in your best interest. We are also very proud to be a part of the London community.

Brand Recognition We believe it’s important to have options to serve you best, so we have partnered with top manufacturers including Bernafon, Oticon, Phonak, Resound, Siemens, Starkey, Unitron and Widex.

Reputation We are honoured to be the recipient of multiple awards including 2018 London Chamber of Commerce Small Business of the Year, Best of London Hearing Centre for the past 7 years as well as the 2017 and 2018 Consumers’ Choice awards.

Continuity of Care We believe it’s important to have consistency in service so we strive to ensure that you see the same audiologist every time.

Exceptional Follow-Up Services It’s our goal to have “patients for life”, to have a relationship with you that continues well beyond your initial fitting. Your follow-up care includes ongoing office visits. In addition, we will change and evolve with you if your lifestyle, hearing needs or health situation changes.

We Celebrate Our Patients We appreciate the people who give us the privilege of being a part of their hearing journey and celebrate them as often as we can. Maybe your next appointment will be on one of our Patient Appreciation Days, and you will leave with a surprise.

Brand Recognition We believe it’s important to have options to serve you best, so we have partnered with top manufacturers including Bernafon, Oticon, Phonak, Resound, Siemens, Starkey, Unitron and Widex.

Reputation We are honoured to be the recipient of multiple awards including 2018 London Chamber of Commerce Small Business of the Year, Best of London Hearing Centre for the past 7 years as well as the 2017 and 2018 Consumers’ Choice awards.

Continuity of Care We believe it’s important to have consistency in service so we strive to ensure that you see the same audiologist every time.

Exceptional Follow-Up Services It’s our goal to have “patients for life”, to have a relationship with you that continues well beyond your initial fitting. Your follow-up care includes ongoing office visits. In addition, we will change and evolve with you if your lifestyle, hearing needs or health situation changes.

We Celebrate Our Patients We appreciate the people who give us the privilege of being a part of their hearing journey and celebrate them as often as we can. Maybe your next appointment will be on one of our Patient Appreciation Days, and you will leave with a surprise.

Friends & Family

We believe family and friends can play an important role as someone begins their hearing aid journey. Whether it’s attending appointments, understanding the information being presented or participating in the decision making, we encourage you to invite someone from your support system to come with you. In fact, we even have a Companion Form that they can complete which will give us their insights into your hearing. They’re welcome to fill it out ahead of time or at the office.