FAQs

When will my order be shipped?Please allow 2-4 business days for your order to be shipped. Then allow the normal delay from Canada Post depending on the delivery option chosen at checkout.

What happen if I want to have my order refunded?Please refer to the Refund Policy page in our website to have all the information regarding refunds and exchanges.

Is my payment secured on your online store?You have to choose between two secured payment methods used all around the world. You can either use Paypal Express Checkout or Shopify Payments powered by Stripe. Credit card and order data is encrypted and secure. Shopify is Level 1 PCI compliant and uses 256-bit SSL certificates to keep order details secure.