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Business Continuity

Nick Isherwood

Director of Infrastructure Services

At JMC we have the expertise you need to ensure a return-to-business as quickly as possible, and with a number of established relationships with other specialists, we ensure organisations of all sizes have access to the necessary services such as emergency offices, IT facilities and backup generators.

And, of course, we put our money where our mouth is. With over 750 supported clients we know that making sure we’re as protected as possible, with established business continuity planning means we never let you down. As such, we have the systems in place to be able to access data, emails, phone systems and client support history so that your business doesn’t suffer should we face an emergency.

IT business continuity planning needs to address both the hardware and data contained within the system. The following are just some of the technologies to consider:

Resilience

The aim when creating a resilient system is to remove any single point of failure. Technologies such as Redundant Array of Inexpensive Disks (RAID) allow for failed disks, Uninterruptable Power Supplies (UPSs) and alternative power supplies provide power should an outage occur, and multiple Internet Service Providers (ISPs) provide failover should Internet communications fail and build added resilience into your system.

Virtual servers

Physical servers can now host multiple operating systems with each hosted operating system known as a virtual server. As the operating systems are no longer dependant on the hardware they are running on, it becomes very easy to transfer or replicate them from one dissimilar physical host to another.

Thin clients

Thin clients offer great advantages in business continuity planning. For example, if Citrix servers are used at both an office and a branch office and an incident occurs, thin client sessions mean it is easy to redirect the session to the other Citrix server(s).

Replication

Replication reduces the time it takes to recover a server. If data is replicated to other standby servers you can be up and running again quickly using a recent copy of your data.

Backups

Tapes have traditionally been the most widely used form of backup and for most organisations they are an effective solution. However technology is now available to allow data to be replicated off-site, to another office or to a secure hosting centre. This approach offers significant advantages compared with conventional tape backup methods including the removal of the tape backup window and its operational impact.

Phone Systems

Contemporary phone systems can be completed integrated with your IT network and, in the same way, accessed remotely and replicated to alternative locations for greater resilience.

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JMC really listen to the problem, rather than jumping at a quick fix. We only need to scope issues once and they deliver on their promises.

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William Tracey Group

From the outset we found JMC to be very professional, yet still personable and friendly.

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JMC’s input and support regarding our technology has delivered priceless advantages and has been an invaluable factor in our ability to grow so quickly.

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There is no way that this project would have gone live in the time that it did without JMC.