I just read the previous review about this company and I have had very similar problems, the sales people promise the earth but the actual designers don't delivery, it took 6 months before ny site went live (I was told it would take weeks) and then it was still full of bugs, they ignore complaints and nobody ever calls you back. It is a real shame as their own website looks really nice but they just don't like their customers. I am so fed up with them that even though I have paid a lot of money for my website I will not be using it as I dont want to list lots of items and then have to continue to pay yearly fees to a company I cannot work with, better to cut my losses now and find a more proffesional web designer who actually listens to what I want, and can work to deadlines.