The connected world and the role of testing

Posted by JB Brockman

On June 21, 2017

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During the last decade, the software world has undergone a revolution as a result of the cloud, consumerization, DevOps, microservices architectures and, of course, the internet of things. IoT is changing the game and disrupting the established approach to testing. As billions of devices from refrigerators to thermostats to forklifts are digitized and connected to the cloud, the traditional, manual approach to testing has no hope in keeping up.

Consequently, digital teams are struggling to quickly and efficiently deliver high-quality digital experiences that delight users. A new approach to testing — and most important, test automation — is needed in order to thrive in a digital world.

Historically, testing has focused on verifying that software complies with a specification. However, as every industry becomes digital, from mobile banking to government services, and your digital experience is your main touch point with your customers, the user experience is critical. It’s no longer a nice to have — because it impacts the top line — and you can’t afford to get it wrong.