New XMD1000 Not Working!

Allright, I just got my new XMD1000, I turned off the pc, pluged up the Direct Link Cable to the XMD, Pluged up the power Supply, and turned on my pc. Went straight to MMC and it told me that there is "No Supported Radio Hardware Found"

Same error the last one told me. I did the XM Debug program and tons of sends but no recieves. Someone Please Help me soon! I need to call up XM really soon to tell them they owe me 2 months of service for the time it hasn't worked.