As the developers of Open Journal Systems, Open Conference Systems, Open Harvester Systems, and Open Monograph Press, the PKP team are experts in helping journal managers and conference organizers make the most of their online publishing projects. PKP Publishing Services offers support for:

As a customer of PKP Publishing Services, you will not only receive direct, personalized support from the PKP Development Team, but will be contributing to the ongoing development of the PKP applications. All funds raised by PKP Publishing Services go directly toward enhancing our free, open source software. For more information, please contact us.

1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.

We installed this version on a testmachine for testing the URN-plugin.The good news: the plugin is working very well and does what it´s supposed to do without any problems.

I know this is a betaversion but we had some problems with Postgres ver 9.1.2, during installation and with uploading articles.Maybe the betaversion hasn´t been tested with Postgres yet but here are our problems:

During installation:there´s a column: file_stage that contains the text "temp" but the this column should be numerical, according to Postgres.review_assignment and review_round_id has value "null" but should not be null, according to Postgres.

Article upload:when submitting an article we get a: DB Error: ERROR: invalid input syntax for integer: ""I think we´ve had these problems before with Postgres handling empty values different from MySQL.

Also, maybe this is under development still, but:the PDF-viewer window shows only a very small portion of the PDF in Safari, Explorer and nothing at all in Firefox.

there´s a column: file_stage that contains the text "temp" but the this column should be numerical, according to Postgres.

The "temp" value is temporarily assigned to the filename, original file name, and file type columns during file creation, but I'm not sure how it could make its way into the file_stage column. Could you describe what you do to cause this error, and post a stack trace (generated with the show_stacktrace option turned on in config.inc.php)?

review_assignment and review_round_id has value "null" but should not be null, according to Postgres.

Likewise, could you post a stack trace?

when submitting an article we get a: DB Error: ERROR: invalid input syntax for integer: ""

Likewise, could you post a stack trace?

Also, maybe this is under development still, but:the PDF-viewer window shows only a very small portion of the PDF in Safari, Explorer and nothing at all in Firefox.

Could you post a screenshot? I'm not sure whether this is intended behavior or not, judging by the description.

Hi AlexI am sorry, we had to go back to the previous version and now we don´t have the time to do the installation process again.So, I will come back with the stack traces in the beginning of next year.

As for the problem with the PDF-view - it looks exactly as the post from marchitelli.

Any progress with the issue of the tiny PDF viewer window? We're using version 2.3.8.0. at http://lthe.zu.ac.ae . Is there any way we could edit the existing version to enlarge the PDF viewer window? Or do we need to upgrade?