'IF I CAN DO IT, SO CAN YOU'

Brow Down:

The mourning daughter then took to Facebook to vent her fury at Air Canada, who she blames for missing the second funeral service.

She wrote on Air Canada's Facebook page: "Thanks to Air Canada I was unable to make it in time for mums funeral in Italy.

"Flight was at 4pm to Montreal, at 8pm they tell us it's cancelled (they kept us on the plane for three hours even after I'd said I have to make it in time for a funeral they wouldn't let me de-plane).

"I hadn't left the airport for 9 hours in which time I could have easily been to Italy in time.

"Obviously connection to Italy was missed. Refused to give me a refund, insisted I had to call customer relations. 40 mins later I accidentally hang up.

"Then my suitcase went missing for an hour which was full of sentimentals - luckily found. I'm just disgusted by how unprofessional your staff was in such a difficult circumstance".

At the time, the airline offered to book her on a flight the following day - long after the funeral had finished.

Ms Piccioni has complained to the airline but was yet to receive a response, at the time of writing.

Facebook

The heartbroken daughter vented her outrage on Air Canada's Facebook page

Rieti, where the service was held, is Ms Grenna's hometown.

She was the founder of Connect4Climate, and worked with the charity to help Italians recover from last year's devastating earthquake.

Satya told Daily Mail Australia: "She worked tirelessly to shape a better world for her children and I am devastated that I wasn't able to make it to Rieti to say my last goodbye".