RCN Business Offers Managed LANService to Enterprise Customers

Categories

New service provides management capabilities for RCN Voice and Ethernet offering

Princeton, NJ – February 10, 2015 – RCN Business, a communications provider delivering network solutions for voice, data and video, announces today that it has launched Managed LAN, another offering to its vast line of enterprise products and services. The service is packaged as a switch management solution for RCN Business Hosted Voice and Ethernet products.

Managed LAN service is available to help configure, deploy, monitor and manage the RCN Voice/Ethernet switch. This service gives one point of contact for voice WAN and LAN management. No configuration or expertise is required from the customer, and switches are monitored 24×7 by RCN. Minimal IT staff is required by the customer in WAN/LAN management. Other benefits include seamless addition of new Hosted Voice seats during expansion, increased reliability, minimal network downtime with guaranteed SLA response times and lower operational costs..

“With the costs and complexities associated with network management, enterprises are facing challenges with the management of their networks,” says Robert Roeder, EVP and Chief Development Officer of RCN. “RCN Business is committed to offering our customers best-in-class products and services, including Managed LAN to help businesses lower their costs, while enabling IT managers to focus more on their day-to-day responsibilities.”

Businesses receive a number of support services when adding Managed LAN, including technical assistance with switch issues. The service is offered in conjunction with Ethernet and Voice services.

Managed LAN is available in all RCN Business markets, including Boston, Chicago, Lehigh Valley (PA), New York City, Philadelphia and Washington, D.C. Managed LAN services, in combination with router management, is priced at $99 per month.