Q. Can CustomerConnect be used just as an automated credit application?

Q. Who sets what is considered a passing credit score?

The CustomerConnect underwriting team determines the passing credit scores. We have underwritten thousands of clients to this standard and this is how we make our decisions of who we extend credit to.

Q. Does CustomerConnect work with existing invoicing software?

Yes, you can key them into the interface or via the API to automate payments for your Authorized Contacts.

Q. Can CustomerConnect be used to automate payments?

Yes, your client simply has to fill out the credit app and agree to the payment terms, this then creates an Authorized Contact that you can automate payments for.

Q. Are partial payments supported in CustomerConnect?

Yes, but only for Payment Requests - The Merchant sets the minimum percentage of payment that is required. These settings are available throughout the Platform for different modalities and can be set as defaults.