Resume Score: 100%

Seeking a position in management that would utilize skills in program management to improve operations within an organization. Demonstrated ability to develop and implement policies and procedures that direct and support the division of services.

Assume overall responsibility for the preparation of protocols, finalization of monitoring and data management options, Ethics committee approval, development of recruitment strategies to increase patient randomization into the trial, the provision of clinical trial materials, and management of the trial.

Ensure that all aspects of GCP are complied with at all times through provision of training at start-up and initiation meetings for clinical trials and on-going SOP development.

Coordinate the smooth monitoring of all trials by identifying and managing qualified staff, establishing audit procedures and ensuring that data is entered into the database in a timely fashion.

Participate on corporate global clinical research teams ensuring that colleagues are updated on all relevant issues.

Ensure the smooth running of the clinical research department by developing systems to track projects including all study, investigator and ethical review board information, patient recruitment activity and financial management.

Ensure responsibility for the financial management of the clinical trial program including budget planning, resource allocation and preparation of quarterly reports.

Monitor the delivery of patient services to include reviewing physician activity data and forecast and prepare for all changes needed or impacted by patient load, government regulation and policies.

Ensure that staff are trained and educated in MTF and clinic Regulations.

Review internal policies and procedures and update as needed.

Function as the clinic liaison with patients, clinics and administration services and facilities.

Maintain on-site medical records administration and ensuring that all regulations governing the release of information is followed.

Establish, organize and maintain medical records in the proper sequence ensuring all necessary forms and documents are present, accurate and complete in accordance with various current regulatory requirements.

Collect and validate data related to the operations of the WRNMMC/ DMHRSi timesheets through the auditing process.

This involves the development of collection systems, education of civilian, military and contract staff members.

Input data into hospital computerized system and compile reports for management use.

Route reports to core departments for corrections Liaison between the department, internal departments, and external businesses to troubleshoot problems and provide solutions.

Work in partnership with staff members in the Division to answer division related inquiries and handling complaints.

Trains staff on department guidelines to include but not limited to department SOP, HIPPA, and Essentris.

Analyze the deviation from normal work output within the department by collecting, arranging, analyzing, and interpreting statistical data.

Examine and implement Department of Defense, Department of Navy and Regional policy and procedure requirements for civilian and manpower reporting throughout the department.

Program AnalystJuly 2008 to May 2009Walter Reed National Military Medical Center-Internal Medicine Medical Home Department － Bethesda, MD

Examine patient consultations and ensure hospital guidelines are met.

Manage and appoint patient referrals to specialty clinics.

Track the status of patient appointments to correspond with providers.

Administer provider's appointment schedules in AHLTA.

Receive and process patient information, making certain that the patient's record contains accurate information.

Acquire information and supply data and reports to expedite the treatment of patients.

Deliver presentations that express the department's goals and concepts.

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