Your privacy is very important to us

We use a third party provider, MailChimp, to deliver our communications. You can change your email preferences or unsubscribe at any time by clicking on the ‘manage your preferences’ link at the end of each communication. For information about how we handle your data, please read our privacy statement.

We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our communications. We use technologies, such as cookies, to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners, further information is available in our cookie policy.

Barnardos (Republic of Ireland) is a Company Limited by Guarantee (CLG), registered at 4 Christchurch Square, Dublin 8.

This privacy statement outlines how Barnardos manages the information you provide, while you use this site, in compliance with data protection legislation.

Type of information we collect

The type of information we collect may include personal data which identifies you or can be used to identify or contact you. This includes name, postal or email address, telephone number and other contact information you provide on our online forms. Such information is only collected from you if you voluntarily submit it to us via our website.

If you make a donation or a purchase on the website you will be asked to provide your credit/debit card number, we do not receive these details, they are encrypted using Secure Sockets Layer ("SSL Software") and are transmitted directly to our payment providersWorldnet(Donations) andGlobal Payments(Shop purchases).

If you set up a direct debit donation we will require your BIC and IBAN numbers.

How and why we use the information you provide

We process the personal data you provide to us for the following purposes:

to process your donation;

to market to you according to your preferences;

to register your interest in and communicate with you about

our services

our campaigns and advocacy work

our fundraising events and activities

our training courses/ workshops and our publications

our volunteer opportunities

our conferences and other Barnardos events and programmes

to fulfil a purchase you make on our online shop;

to process your job or volunteer placement applications;

to respond to your queries and information requests;

to register you as a library member and communicating with you about your membership;

to register your subscription to a mailing list(s) and eNewsletter(s);

You can unsubscribe from our mailing lists and eNewsletter at any time, by clicking on the 'update preferences or unsubscribe' link at the foot of the email, this link appears on every eNewsletter we send out.

to respond to any feedback you provide or a complaint you make;

to conduct research and analysis to monitor the performance of our campaigns, appeals, events and products.

Barnardos will process your personal data based on the following grounds:

Your consent;

Where it is necessary for the performance of a contract;

Where it is necessary for compliance with a legal obligation which Barnardos is subject;

Where it is in Barnardos legitimate interest to;

administer and record your donation and to keep a record of your relationship with us;

provide you with information about any fundraising activities or campaigns that you have agreed to take part in;

provide you with information necessary for any training, workshop or event you sign up for;

assess employee and volunteer applications and recruit employees and volunteers;

follow up with your queries;

assess our fundraising activities.

Barnardos does not carry out automated decision making. We analyse the outcomes of our fundraising campaigns, appeals and engagement with you. This allows us to understand how our campaigns work, enables us to make appropriate requests from you and ensure that communications with you are relevant. We also carry out research on publicly available data to understand our different types of donors to support our fundraising strategy.

You can opt out of your personal data being used for this type of analysis by contacting our Donor Support Team (email:fundraising@barnardos.ie) or our Data Protection Executive, contact details below.

Job Application Data

All documentation received by Barnardos in relation to job applications will be processed in accordance with Data Protection legislation. The information will only be used by Barnardos for its legitimate interests, in the processing of job applications and for ongoing administrative purposes with job candidates. We will not share any of the information you provide during the recruitment process with any third parties or store any of your information outside of the European Economic Area. If you are offered a job by Barnardos this information will be added to your employee file, otherwise it will be retained for a year from close of the application process. For information on your rights and how to exercise them or how to contact the Data Protection Commission, see the information under Rights and Contact further down this page.

How long will Barnardos retain your personal data?

Barnardos holds personal data for a range of time periods, these are guided by our statutory requirements for certain data (e.g. financial records, employment records or health and safety records), our contractual obligations and our business and risk management requirements.

Disclosure of information to third parties

We will not trade your personal details with third parties.

We will disclose your personal data if we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

The information received from you will be disclosed to a third party (Worldnet, Global Payments, MailChimp, Eventbrite, Typeform etc.), to allow us to process your donation or purchase and/or provide you with the service you have signed up for.

Some of these services maybe located outside the European Economic Area (EEA). We select these services based on their guarantees in relation to the security measures they have in place, their compliance with data protection legislation and where required appropriate contractual arrangements (Privacy Shield, Binding Corporate Rules, or Model Contracts). By submitting your personal data for such purposes, you agree to this transfer, storing or processing.

Donor data will be sent to third party printing and/or mailing houses to fulfil and send our fundraising appeals/campaigns/updates by post. We will have Data Processing Agreements in place with these processors.

We may also use your email address to create a Facebook Custom Audience or a Lookalike Audience. This enables us to show you Barnardos content when you visit Facebook. We provide your email address to Facebook to enable them to determine if you are a registered account holder with Facebook. We may also use your email address to create a Lookalike Audience, where targeted ads are sent to people on Facebook who have similar characteristics to people on our Custom Audience list. For Facebook Custom Audience and Lookalike Audience your email is sent in an encrypted format that is deleted by Facebook. There are two ways to prevent this use of your data, you can either contact Barnardos, see details below or you can do this via Facebook, see https://www.facebook.com/help/568137493302217

Updating your preferences with Barnardos will not guarantee that you never see Barnardos content on social media, since the social media site may select you based on other criteria and without your data having been provided by Barnardos.

Security

Your personal data is held on a secure server hosted by our hosting service provider, Blacknight. The nature of the Internet is such that we cannot 100% guarantee or warrant the security of any information you transmit to us via the Internet to be secure. However, once we receive your personal data we take all reasonable technical and organisational measures to protect personal data from loss, misuse, alteration or destruction and to prevent any unauthorised or unlawful disclosure or processing.

Cookies

As you use this website technical details in connection with visits to this website are logged by our internet service provider for statistical purposes. No information is collected that could be used by us to identify website visitors. The technical details logged are confined to the following items:

The IP address of the users webserver

The top level domain name used (for example .ie, .com, .net, .biz)

The previous website address from which the user reached us, including any search criteria used.

Click screen data which shows the traffic of users around this website (for example pages accessed and documents downloaded).

The type of web browser used by the website user.

Barnardos will make no attempt to identify individual visitors, or to associate any technical details listed above with any individual please see our Cookie Policy for further information.