Case Study: Littleton, CO

City Initiates Redesign to Improve Mobile Experience Comes Away with Much More

Littleton, Colorado is a city that thinks ahead. As soon as the city launched its new official website, government leaders began planning for the site’s next upgrade, which occurred three years later. Website analytics guided the city from day one.

While their current website was “mobile-accessible,” it became clear that Littleton needed a fully responsive website that would automatically adapt to a variety of devices. In the process of evaluating their site for mobility, however, the application of advanced analytics led city leaders to completely rethink the site; this time, from the citizens’ perspective.