Refund Policy

Welcome to our website Makeup Eraser

We Guarantee Your Satisfaction. The best just got
better! Though it's very rare but if for any reason you are not satisfied with your purchase
we want to know about it. We stand behind our products 100%.

We guarantee the quality on everything we sell. If you think something doesn't match up to our
description of it, return the unused portion for a 100% refund or exchange, the original
shipping & handling charges are non-refundable. The offer is void if product is more than 50%
used.

All returns must be authorized by Makeup Eraser in writing prior to returning the item(s) for a
refund or exchange. Customer Service will make available to you a "Return Merchandize
Authorization Number" or "RMA" number. This number is to be displayed on the outside shipping
carton.

Return the unused portion of your item(s) within 30-days from the date of purchase. We need you
to return the unused product as it is. You are responsible to cover any shipping costs incurred
to ship the item(s) back to our facility. We only ask that you include a short note telling us
why you weren't completely satisfied. It is mandatory to include the purchase order number as
this is equivalent to your sales receipt.

Customer Service:

Refund Instructions:

You will be advised by the Customer Service of the return address. Please don't ship products
without RMA number. You will be asked to return product(s) to the following addresses:

Makeup Eraser
20783 N 83rd Ave Ste 103
Peoria, AZ 85382
United States

Packages that are returned without an RMA number will be refused upon returning to the
warehouse(s).

Once we receive your return, we will gladly exchange your item(s) or return your money.

Refunds may be settled using the same payment method used to pay for the original purchase.
All refunds and exchanges are done on the 1st and the 15th of each month with no exceptions.

Damaged, Defective, or Undelivered Product:

If product is damaged or defective, you are responsible to contact us within ten (10) business days
from the purchase date. We will issue a call tag for the product and gladly send a replacement.
Please do not discard any product and/or packaging from the shipment until instructed by customer
service in writing. We will inspect the undesirable product upon receipt.

In the event that a shipment does not arrive at the address specified for the order or your order
is incomplete you must report to Customer Service that the product was not received. We ask that
these reports are made within ten (10) business days from the purchase date.