Frequently Asked Questions

Resurfacing is our proprietary system that gently sands light scratches, scuffs, ground-in dirt and dullness away. It does NOT affect the color (other than brightening) and does NOT sand away precious wood. This process can be used on any type of wood and is also our most cost effective service. It starts at only 99¢ per square foot. Most projects can be completed in hours, rather than days.

Refinishing means sanding your floors down to bare wood, re-staining (your choice of color) and applying polyurethane. If oil-based polyurethane is desired, we will apply 2 coats and lightly sand between coats. With water-based poly; 3 coats are used with light sanding between coats 1 and 2 and scuffing between coats 2 and 3. Of course we “tack” (clean the dust) prior to each coat. This is the method most are familiar with; it takes 2 to 4 days and provides the homeowner with a finish that is as close to perfection as humanly possible. With our low prices, our hardwood floor refinishing services are our most affordable.

We’ll walk you through the benefits of each service to make sure you settle on a service that you both want and need. A deep scratch here and there may not be a bad thing. Some folks call it character, some turn it into a story, some simply don’t see the “value added” with the added expense of removing the deep scars. If you have pets or children, then removing ALL scratches may very well be a temporary thing. Maybe resurfacing is the right direction, maybe all you need to do is to protect your long term investment. Give us a call and we’ll help you with this. We will not push you into a service that you don’t need.

Cleaning the pet accidents when they are fresh is the key to maintaining your hardwood floors. If cleaning with the steps outlined below doesn’t fix the problem area, then the urine has probably soaked into your flooring and more serious hardwood floor restoration work will be required. We are fairly confident on our ability to conquer any pet stain, but contact us to determine the severity of your stain.

White Vinegar and water (1 part vinegar to 4 parts water). Prepare a spray bottle for the little, everyday accidents and a bucket for the bigger stains. Scrub stains thoroughly. After you’re sure its clean, wipe it completely dry. Then, dry it again. Beware ammonia in cleaners; pet urine actually contains ammonia, and if your pet smells the ammonia where they last had an accident, they are more likely to want to relieve themselves in that same spot next time.

This process creates very little dust; equipment mounted vacuums pull the lions share of the dust, what remains is a very light coating of dust on the floor. No airborne dust is generated, none. The remaining dust on the floor is vacuumed up, then the surface is cleaned with tack rags.

For resurfacing, we use only waterborne products that are “Greenguard” certified. The only smell is a very light, pleasant aroma.

The GREENGUARD Environmental Institute, part of UL Environment, has the mission of protecting human health and quality of life by improving indoor air quality and reducing chemical exposure. The GREENGUARD Certification Program helps manufacturers create – and helps buyers identify – interior products and materials that have low chemical emissions, helping to improve the quality of the air we breathe!