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UH DINING SERVICES PUTS YOUR COMMENTS IN THE LIMELIGHT

In an
effort to more personally address
customer concerns and compliments,
UH Dining Services has installed We
Heard You comment boards in both of
the residential dining locations.

UH Dining management staff will take
comments out of the comment boxes
near the registers each day and
respond to the notes, whether good
or bad. Afterward, both the comments
and responses will be posted on the
We Heard You boards for other
customers to review.

In the Fresh Food Company at Moody
Towers there is one board on either
side of the dish return. In the Real
Food on Campus at Oberholtzer Hall
the board is located near the main
entrance.

UH Dining Services posted the boards
to help share the answers to
frequently asked questions and show
how management is working to address
customer experiences.

“We really think that this board
will help us reach a new level of
communication with the UH
community,” said Tony Urso, district
manager with UH Dining Services. “It
is our hope that the board will
create a two-way dialogue between us
and our customers and allow us to
publicly answer questions that may
be on many people’s minds.”