Managed Services

Services you can rely on

Experts that you can trust – our specialist service team understand your technologies and are recognised as offering industry leading support.

Allow us to manage and maintain your services, while you focus on strategic in-house improvements and changes to drive your organisation forward.

GET THE MOST OUR OF YOUR WORKFORCE AND OPTIMISE YOUR CLOUD TECHNOLOGIES

CoreAzure’s Managed Service Solution allows you to improve the stability, reliability and availability of your IT infrastructure and application services while constantly improving on performance levels and management of your IT investment.

CoreAzure will empower you to proactively identify any areas that are vulnerable and identify potential problems to prevent future downtime and disruption to end users.

When there is downtime, data needs to be secure and IT infrastructure management has to be faster, more agile, more scalable and cost-efficient.

CoreAzure can help you to manage complex environments to ensure maximum efficiency and consistent service to your end users and assist in protecting your business against downtime and threats all at a lower cost than maintaining it yourself.

What do you get from the CoreAzure managed service?

24/7 service

Dedicated Service Desk

Dedicated Service Delivery Manager

Leading experts in the Microsoft Cloud Platform (Microsoft Gold Partner)

ITIL experts who can apply a pragmatic IT Service Management approach to Service Delivery

SC Clearance on all staff

ISO 27001

ISO 9001

NCSC Certified Professionals (CCP)

OUR MANAGED SERVICE LINES

Our services relate to both our Microsoft Cloud Platform, Hybrid Cloud and DevOps practices. We provide flexible support options covering a range of individual infrastructure elements, platforms and services, through to complete Service Management solutions, providing 1st, 2nd and 3rd line support and ITSM tools and related capabilities such as comprehensive monitoring solutions.

Our specialist Service Lines include:

Managed Service options: CoreAzure provides complete Service Management solutions, providing 1st, 2nd and 3rd line support and ITSM tools and related capabilities such as comprehensive monitoring solutions. Within the scope of these arrangements, CoreAzure is accountable for maintaining elements of infrastructure and the Microsoft Cloud platform in order to achieve specific outcome based targets and deliverables.

Managed Security Service Provider: We help UK organisations of all sizes build Cybersecurity capabilities and maintain compliance through practical consulting and managed services.

Ad-hoc day rate support: Specialist support services that cover all aspects of the services we provide. These services are offered on both a time and materials or capped support basis and are subject to formally defined SLAs and OLAs. Support options are fully tailorable to meet specific requirements and budgets.

Office Hours support: Specialist Managed and Support that cover all aspects of the services we provide, based upon normal office hours and are subject to formally defined SLAs and OLAs. Support options are fully tailorable to meet specific requirements and budgets.

Extended support: In high impact environments, we provide a range of extended support and Managed Service options up to and including 24*7 support cover that can be tailored according to specific requirements and risk scenarios. As with all our support options, the services are subject to formally defined SLAs and OLAs.

Make an enquiry today!

Interested in finding out more about how we are providing our clients with a reliable managed service?