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We've reauthorized our Google Analytics accounts, but we still keep getting the message "Our connection to your Google Analytics account was lost. Please reauthorize now." This is happening to a handful of our campaigns, not all.

Has anyone else encountered this or know what is going on? It says I won't lose any data, but why does this keep happening?

4 Responses

Thanks - that helped to let us know what was wrong. Is there a way to "erase" the Google Analytics accounts I have connected now and start over, using the owner access instead of admin access? When I choose from the list currently, I have no idea if I'm choosing the one that had only admin access vs. the owner access.

You can definitely remove a connection to GA by selecting the Disconnect button from the settings page but I'm afraid we don't have a way to know which account is connected by a user or an admin login.

It sounds like this fix only works if you're the owner of all the linked profiles. Like most agencies, we have admin access to all GA profiles, but own only a few. Any update on when this issue will be resolved? I'd like to avoid having to ask all of our clients for their account owner login info. Thanks!

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