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Coronavirus Information

Watch a message from DOR Commissioner Bob Grennes concerning the Coronavirus: While our team is focused on the health and safety of our staff and customers, we are also committed to continuing to serve the Hoosiers counting on us. We are doing everything we can to continue all operations and will make and announce adjustments as events dictate. Thank you for your patience and support during these challenging times. Stay safe and be well.

DOR's Downtown Indianapolis Location to Open by Appointment-Only June 15th
The Indiana Department of Revenue’s (DOR) downtown Indianapolis office located in Indiana Government Center North will reopen for in-person service starting June 15, 2020, by appointment only.Read Full Announcement

May 22, 2020

DOR Customer Walk-In Centers Reopening for Appointment-Only Service
The Indiana Department of Revenue (DOR) is now accepting appointments for in-person customer service starting May 26, 2020.

Locations reopening include the district offices in Bloomington, Clarksville, Columbus, Evansville, Fort Wayne, Kokomo, Lafayette, Merrillville, Muncie, South Bend and Terre Haute, along with DOR’s Motor Carrier Services customer center. The Indianapolis walk-in center will be open for appointments starting June 15.Read Full Announcement

May 11, 2020

DOR Announces Additional Filing and Payment Extensions
The Indiana Department of Revenue (DOR) announces additional extensions for the filing and payment of certain individual and corporate tax returns to provide further relief during the COVID-19 health crisis. These extensions are in addition to the ones previously announced on March 19, 2020.Read Full Announcement

April 17, 2020

Business Tax Deadlines Remain Unchanged for Upcoming Months
The Indiana Department of Revenue (DOR) has recently announced several tax filing and payment deadline extensions as a result of the COVID-19 pandemic, however, filing and payment requirements and dates for taxes collected by businesses remain unchanged..Read Full Announcement

April 6, 2020

Indiana DOR Waiving Use Tax on Donated COVID-19 Supplies
The Indiana Department of Revenue (DOR) is taking steps to encourage the donation of medical supplies and other goods to help fight the COVID-19 pandemic.Read Full Announcement

April 3, 2020

Don't Fall Victim to COVID-19 Scams
Hoosiers are facing challenging times to keep their families safe and avoid the spread of COVID-19, and unfortunately scammers are adding additional risk by taking advantage of the current health crisis. Newly-surfaced reports show scammers creating text messages, emails, websites and social media posts to pose as government entities and organizations to obtain financial information from individuals for personal gain

DOR Announces Filing and Payment Extenstions
Individual tax returns and payments, along with estimated payments originally due by April 15, 2020 are now due on or before July 15, 2020.Corporate tax returns and payments, along with estimated payments originally due by April 15 or April 20 are now due on or before July 15, 2020. Those originally due on May 15, 2020, are now due on August 17, 2020.

DOR is accepting walk-in customers by appointment only starting May 26, 2020, at all locations, except the Indiana Government Center North Indianapolis location. The Indy location will start accepting appointments starting June 15, 2020. Customers are strongly encouraged to call DOR customer service to see if their question(s) can be answered by one of our expert customer service representatives first, in order to allow appointments for those individuals who have questions that cannot be answered by phone. For those that need in-person assistance, appointment times are now available.

DOR has been getting many calls from customers with questions regarding the IRS Economic Impact Payments (Stimulus). While we are always here to help, these payments are issued by the IRS, not DOR. If you have questions, contact the IRS directly by calling 800-829-1040 or visiting their website.

On June 3, Governor Eric Holcomb renewed his declaration of a state public health emergency. INDOT revised the oversize/overweight permit available for vehicles hauling goods and supplies intended for emergency response/relief from conditions caused by COVID-19. Permit letters expire July 4, 2020.

These permits are intended for loads of materials and supplies that are being hauled for emergency response or relief due to conditions caused by COVID-19. Loads cannot travel over legal weight limits when the materials or supplies hauled can no longer reasonably be considered part of the emergency response or relief efforts, even if the emergency permit is still valid.

To learn more or receive a permit letter, contact DOR's Oversize/Overweight (OSW) team at (317) 615-7320 or email IndianaOSW@dor.in.gov.

Registered Retail Merchant Certificates

Due to the COVID-19 outbreak, Registered Retail Merchant Certificates (RRMC) that have expired or are set to expire in March, April or May due to outstanding tax liabilities have been granted an extension date of June 30, 2020.

Note that some RRMC holders may have previously received notifications indicating expiration dates prior to the new date. This notice takes the place of any such prior notifications.

A return must be filed even when no tax is due unless the Indiana tax account has been closed using Form BC-100. If your business is closed temporarily and has no tax revenue for a filing period, you must file a return indicating $0 for that period ($0 return). If a business is permanently closed, an Indiana tax account is no longer needed. Please complete Form BC-100.

Yes. All systems and operations are currently operating. DOR is currently processing individual tax returns resulting in refunds at normal speed (10 days electronically filed, 18 days paper-filed). You can check the status of your refund online or by calling 317-233-4018. DOR continues to maintain all operations at this time except for walk-in areas. Customers may still contact DOR via phone or email.

As a result of the extensions for estimated payments, for Individual and Corporate filers who file on a calendar year basis this means that the 1st estimated payment, normally due in April, will now be due after the 2nd estimated payment which remains due in June.

In response to the new remote work requirements associated with the COVID-19 pandemic, the Indiana Department of Revenue will not use someone's relocation, that is the direct result of temporary remote work requirements arising from and during the COVID-19 pandemic health crisis, as the basis for establishing Indiana nexus or for exceeding the protections provided by P.L. 86-272 for the employer of the temporary relocated employee.

The temporary protections provided under this guidance will extend for periods of time where:

there is an official work from home order issued by an applicable federal, state or local government unit, or

pursuant to the order of a physician in relation to the COVID-19 outbreak or due to an actual diagnosis of COVID-19, plus 14 days to allow for return to normal work locations.

If the person remains in Indiana after the temporary remote work requirement has ended, nexus may be established for that employer. Likewise, an employer may not assert that solely having a temporarily relocated employee in Indiana under the circumstances described above creates nexus for the business or exceeds the protections of P.L. 86-272 for the employer.

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