Superbacker

What refund? I don't remember hearing anything about that.
Anyway, just watched the movie again (x many!). I hope that Rob is meeting with people re: the sequel. Maybe another Kickstarter? I've been saving up :D :D
We need to make some noise so this happens again! :)

Hi! I would really appreciate your help for my master's dissertation by completing the following survey. It's about motivations for contributing to reward-based crowdfunding campaigns, and it will take less than 10 minutes to complete. I am struggling to get responses so far so I would be forever grateful to you if you can help me! Thank you for your help! :) https://www.surveymonkey.com/s/D2X39KX

I am writting my theses on the Veronica Mars project and the importance of fans.
Is it possible to get som numbers or/and a diagram showing when backers came onto the campagne and how much money was raised pr day or something like that??
And maybe also some information about how many contries donations came from, and how many backers pr contry.

It will help me back my arguments about the project going viral and illustrate the speed and rate the information about the campaign spreed. And show how wide the fan culture of the show has spread across the world.

(Bonus: I am writting from Denmark. Got to know Veronica Mars through Netfilx)

To have your donation matched dollar for dollar, enter the promo code SPARK on the payment screen. This awesome match offer lasts through December 3rd. Your gift will help me, my current students, and future students tremendously. I would be very grateful if you would pass on this message to anyone else who could help.

Hi there, I hope this message isn't too late for me to send. I had placed a pledge through for a friend of mine to receive a DVD and tshirt under this account, but still haven't received anything yet. Is there someone that I can contact directly to have this issue resolved? Thank you so much for your help!

Um, can I just ask what happened to the backers website? I was just trying to access it, to look back at everything, and it just redirects to the facebook page. Slightly disappointed, but guess it was going to happen sometime...
Also, have we had any news on when Dick will air internationally, did i miss that?

Thank you so much for everything! It all worked out perfectly for me, when there was a problem your support immediately helped me without hesitation. Looking forward to your next Veronica Mars Project ;)

I am a french
I learned that your second book is about more than Logan is my favorite but now alas, the first book was not translated into French. I'd love to buy your second book in October but in French because my English is not very good, can you tell us if this book will be translated and when; thank you
Annie Berdane

I want to see a Rob Thomas VM sequel where he isn't tethered to pleasing fans or anyone else. Either that or all of the main characters decide to become a crime-fighting gymnastics team coached by Mr. T.

I hate to be negative, because so far I think Rob & the VMM team have done a pretty good job with communication & the like, but...

Has anyone actually received their DVD of the film?

I got an email from veronicamarsmovie@bydeluxe.com back on May 6 saying 'my order had shipped', but the USPS tracking site shows the package never actually entered the USPS system, and I've heard nothing about it since. Anyone else have the same experience?

@Dark Stitch: That is extremely unfortunate. Given that 2 out of your 3 other comments on Kickstater seem to be of the same vein, I suggest you check your profile settings to ensure that your email address is correct. If it is correct, check your spam folder, The last update/email was on June 30th. If you find it [or any other Kickstarter email] white-list it. to prevent it from happening in the future. -- As you have not seen any email from this campaign, you would have missed the survey, which is what you needed to fill out to receive your physical rewards. Without a survey response, Rob & team would have had no way to send you stuff, And if their emails were ending up in your spam-box or otherwise blocked, they would have had no way to contact you further, either. I don't work with Rob [I'm just a backer like you] So I unfortunately cannot help you any further. I suggest you read back through the updates, there is an email address posted for support. They also gave a deadline, which may have passed already, in which case you will sadly be out of luck.

I loved the movie, loved being a backer, and loved the book The Thousand Dollar Tan Line. I bought it on Kindle and audio book and have now listened to it twice. I must admit, I have yet to actually read my Kindle version because Kristen Bell did such an amazing job reading it that it's like listening to a (long) episode of the show (while I drive to and from work, etc., when I could not actually be reading, so it's convenient too). I will happily buy the next book but I also really hope you can convince her to read it again because I would buy another VM audiobook with her as reader in a heartbeat.

Thank you Rob, Kristen for allowing me the opportunity to be apart of something so awesome as the Verconia Mars movie I am very happy Aussie. If your planning on doing another kickstarter campaign please let me know I am definitely in.

"The VERONICA MARS + RRL Package, available NOW as a $750 REWARD, gets you three tickets to join LeVar, Kristen, Enrico and Jason in person for a few hours next spring (exact date TBD), as well as some exclusive autographed souvenirs and a DVD to keep! (Please note that this event is not scheduled to include a Meet and Greet, and does not include other rewards. If you want all of the items in the $200 reward package as well, please add $200 to your total pledge when claiming this reward!)"

The movie was really worth it and I'm glad it got made. So don't hate Veronica Mars. Actors and staff did a really good and truthful to the serie job.
The issue is how the campaign and rewards were handled, this could've been done a lot better and there are not excuses about that.
Unfortunately this could put in jeopardy a lot of future project because who will now trust movie projects with some major behind them?

Apparently I gave all of that money for the honor of having given the money, because I received exactly none of the things I was supposed to receive, and the film never showed anywhere near where I live, so I couldn't even go to see it at the theater. I don't have a ton of money lying about, and giving that much was a sacrifice. For nothing. Missed the bullcrap June 1 deadline because of family illness and work, so apparently I'm just screwed. Eff this project, and eff this disorganized team of jerkwads. Never thought anyone could make me hate Veronica Mars. Congrats, A-holes, you did it. I wish I'd never given to this rip-off campaign.

Just got my bluray + dvd. Again, this is the work ks campain I ever backed, from the backer care point of view. Just screwed over and over. First the digital download fiasco. Then the limited post release support (really, 1 june as a limit, when you ship the dvds in may?).
Dvd and bluray was shipped with an insufficient packaging, something noone in the business should do (a wrapper envelope with not protection). To that we could add that the dvd and bluray cases are the lightest I ever saw, you can actually feel the disc touching the cover. So obviously not suite to be shipped with a pratically not existent protection. My dvd case obviously broke, the bluray managed to stay intact.
Damage apart, the quality of the disc itself is not that great. The menu is horrible and hard to navigate. It's not a matter of design but usability (you can hardly see what menu item you have selected due to the color choice).
Dvd and bluray has italian cover. I'm italian but I never asket for a regional cover and I consider this an unwanted behavior. Also, the bluray doesn't have italian language in either text or audio even though the cover is in italian. I don't see the point in that. Dvd instead has both subtitles and audio in italian (we haven't had a theater release of the movie). Is it too difficult to use the same audio tracks for both dvd and bluray?
I don't plan on watching the movie in italian, but I would like to see a little more coherence in this rewards.
I'm glad the movie was done, but you did all in your power to do the worst possible job in fulfilling backers' rewards.

Superbacker

I have yet to receive my refund for purchasing Veronica Mars from iTunes after having sent a copy of my receipt pursuant to their instructions over 2 months ago (March 17) nor have I received a reply for any of my emails sent to "customer support" (March 25, May 7). Now I find out they'll no longer process refunds or provide customer support after June 1st...I understand that it takes time to process refunds but it's been OVER 2 months and no reply. It's getting ridiculous.

I just received my VM T-shirt!! I love it so much~~ thank you guys for being prompt in your responses and delivering on your promises even when the error was not on your end but with the postal system. You guys ROCK.