I have 1158 albums and 271 artists in my collection. When I bring up albums on the XBOX, I see ALL 1158 albums which is good, but then when I go to Artists, I only get 172 back out of 271. I don't understand why. When I browse with my PC media browser I see all artists.

Does anyone know what might be causing this issue? I've settled on Twonky 5.1.1.RC3 for now because it's the only version which is CLOSEST to my total amount of music. I've tried other versions and they don't even give me the proper album count when I check Xbox. I know it's scanning my music correctly because I can see and play all the albums, but I don't know why it doesn't pick up all the artists for my Artists view on Xbox.

I am having the same error. I have ...entirely too many artists on my computer ~2500 by my count. And from the server page twonky says it sees all of my music, but when I go to the xbox, it only displays up to artists whos name begin with the letter 'c'.

Email support. I've emailed them 2 times now. Maybe it just hasn't been seen as an issue. I don't think it has to do with artists - I think it is finding a limit on the number of songs. If you go to Genre, you'll probably see that it only shows the first 300 or so files as well...

jtrevill wrote:Email support. I've emailed them 2 times now. Maybe it just hasn't been seen as an issue. I don't think it has to do with artists - I think it is finding a limit on the number of songs. If you go to Genre, you'll probably see that it only shows the first 300 or so files as well...

I thought these were meant as support forums? Good to know that nobody from actual support bothers reading or replying to these posts.

I've since sent another email to tech support. This time my email asked if they were able to recreate the problem and if they had any estimates on when it would be corrected. They simply responded with the same response:

"Hi,we will investigate this issue and if necessary add a bug fix in one of the next releases.Thanks,The TwonkyMedia Team"

However, this is the same response I received from my first email... I'm getting frustrated. I paid for this product, and can't even fully use it or get an answer on when I'll be able to use it. I suggest that anyone with this problem continue emailing support so that they can see there's not just one crazy person (me) with the problem.

The problem is seen when you choose all files. For example, if I want Twonky to shuffle through all my music - it will only see the first 331 songs. If I choose all files for videos, it only sees 399 videos. And if I choose all files for pictures, it only sees 238 pictures. If I go into individual folders, I can see most of the files (but I don't have one folder that has a ton of files to check this theory). I suspect if 1 folder had lots of files, I'd encounter the problem in that folder as well.

I also don't believe it is a problem with individual files. I can see that one file will be missing when I choose all, but if i go to the folder and look for it, I can find it there and it will play fine. In addition, when you choose all songs/videos/pictures, it only shows the first 300 or so in alphabetical order. It is always the last files alphabetically that are missing.

I've also run a Log - I'll email that to you when I send this email tonight.

"The NAS builds of TwonkyMedia server are provided "as is" for advanced userswho wish to install them at their own risk. We do not provide technicalsupport for these versions. You may find links to these NAS builds along withour latest version 4 and version 5 releases at:..."

to which I replied:

"So I had to pay for a license but I get no support? Great. I guess Ishouldn't have bothered paying you guys and just looked for a crackedversion.

The other peculiar thing that happens to me when trying to browse files through TMS via my NAS on an XBOX 360 is that it crashes sometimes when I try to browse 'artists' (instead of truncating the list). It also does this when I try to play some playlists.

I'm pretty sure the two problems are related. The log file from TMS when the crash occurs is here:

Gesus wrote:The other peculiar thing that happens to me when trying to browse files through TMS via my NAS on an XBOX 360 is that it crashes sometimes when I try to browse 'artists' (instead of truncating the list). It also does this when I try to play some playlists.

I'm pretty sure the two problems are related. The log file from TMS when the crash occurs is here: