Happy Customers

Life Storage in Aurora, IL (4.6 out of 5) based on 236 ratings
Write a Review

"You guys were much more than I expected. Thank you so much - I've already recommended you to a number of people."

Rating: (5.0 out of 5)

Sandra - Skokie, ILOctober 25, 2016

"I love Uncle Bobs [Life Storage] storage! I have had space on and off for 18 months and always highly satisfied. Safety and cleanliness is very important to me and the Aurora, IL location is both!"

Rating: (5.0 out of 5)

Anne - Yorkville, ILSeptember 12, 2016

"Not enough of carts. "

Rating: (4.0 out of 5)

Hector - Aurora, ILJuly 11, 2016

"It's very clean and the staff is friendly and helpful."

Rating: (5.0 out of 5)

Angelica - Aurora, ILJune 29, 2016

"This was my first experience with a self-storage company and I am impressed. "

Rating: (4.7 out of 5)

Elwin - North Aurora, ILJune 23, 2016

"The person who took care of us gave us his full attention when we came in from the start of the process to the end. He gave us options and seemed genuinely interested that we would be happy with the space we chose."

Rating: (5.0 out of 5)

Herman - Wayne, ILMay 27, 2016

"The customer service that I received met all my expectations."

Rating: (5.0 out of 5)

Curtis - Aurora, ILApril 25, 2016

"Best rental prices."

Rating: (5.0 out of 5)

Kathy - Sugar Grove, ILMarch 30, 2016

"I looked at 4 other storage facilities. Sean was the friendliest, the most knowledgeable and helpful. When I said I had a couple more to look at, he was very professional and encouraged me to come back after looking at them. And I did. Uncle Bob's [Life Storage] is the best value but above that, it was the friendliness and helpfulness of Sean that won me over. It seemed the other facilities didn't care if I rented or not. Sean cared. Thanks Sean!"

Rating: (5.0 out of 5)

Darlene - Batavia, ILMarch 25, 2016

"David was very helpful. I didn't know what to expect as I've never rented a storage space before. Very helpful and answered all my questions I had. I'll be using them for as long as I need storage.....which could be some time. "

Rating: (5.0 out of 5)

Renee - Aurora, ILMarch 1, 2016

"You guys were awesome!"

Rating: (5.0 out of 5)

Lindsey - Aurora, ILJanuary 23, 2016

"Appreciated all the efforts to deal with my schedule for moving in and then out."

Rating: (4.8 out of 5)

Daniel - North Aurora, ILJanuary 23, 2016

"booked and paid for a 8x10 unit. the unit is actually 6x10. I talked to an employee about this he tried to explain that units are not exact size. i asked for getting pricing for the 6x10. the employee said he would talk to his supervisor and get back to me. that was weeks ago. No response. "

Rating: (3.6 out of 5)

Timothy - Aurora, ILNovember 27, 2015

"Dave exceeded my expectations, was Very open, informative, respectful and interpersonal. So much to the point, we initially came in to price shop and felt comfortable enough to rent today without any further price searching. I should add that the location is not in the town I live in, but was convenient enough and professional enough to drive a little further. "

"Great service and it was near the end of the day, that's when people can become nonchalant about their jobs. Dave delivered better than a pizza man on the customer service end and overall the price was definitely worth it. "

Rating: (5.0 out of 5)

Daniel - Aurora, ILJuly 31, 2015

"You gave me a low monthly price and bigger storage unit than Public Storage in the same city boundary. I was paying $168.00 a month for 10 by 15 and I am now paying a $137.00 a month at Uncle Bob's [Life Storage] for a 10 by 20. So, I am saving 31 dollars a month. "

Rating: (5.0 out of 5)

Shawnetta - Aurora, ILJuly 29, 2015

"My expectations were met 100%"

Rating: (4.4 out of 5)

Thomas - Bloomingdale, ILJuly 18, 2015

"I was impressed with my visit at Uncle Bobs [Life Storage]. Keep up the good work."

Rating: (5.0 out of 5)

Paul - Oswego, ILJune 27, 2015

"My expectations were met and then some. I couldn't have asked for a better employee. I had an awesome experience!"

Rating: (5.0 out of 5)

Connie - Oswego, ILMay 27, 2015

"i was satisfied"

Rating: (4.0 out of 5)

Anthony - Montgomery, ILMay 24, 2015

"Thank you for a great experience. We liked it so much we also rented a space for our parents and I've recommended it to several others I hope it continues to be such a great place!"

Rating: (5.0 out of 5)

Faith - Aurora, ILMay 21, 2015

"You were extremely friendly, very helpful and really seem to care about your customers"

Rating: (5.0 out of 5)

James - Naperville, ILMay 2, 2015

"Met my expectations. Nice clean place and very friendly and helpful staff."

Rating: (5.0 out of 5)

Sherry - Aurora, ILApril 30, 2015

"The Uncle Bob's [Life Storage] Aurora Location #422 is operated by some of the nicest people we've ever met. The facility is spectacular! It's the cleanest storage operation we've ever used. Thank you!"

Rating: (5.0 out of 5)

Michael - Aurora, ILApril 28, 2015

"Your facilities and staff are exceptional"

Rating: (5.0 out of 5)

Julie - Montgomery, ILApril 3, 2015

"Clean & Accessible"

Rating: (5.0 out of 5)

EVAN - San Antonio, TXApril 2, 2015

"I very satisfied by how my questions were answered and how easy it was to set everything up that day. I came in, just to ask some questions and came out with a smile and a storage unit ready for me. I was also pleased with the rental prices as well."

Rating: (5.0 out of 5)

Leanna - Sugar Grove, ILMarch 28, 2015

"Love the service and the associates who helped us get our storage unit"

Rating: (5.0 out of 5)

Lissette - Oswego, ILMarch 27, 2015

"I have used other storage units in the past. However there is no compat. Uncle Bob's [Life Storage] staff always rest to my questions or concerns with out hesitation. Thanks to the Aurora staff!"

Rating: (5.0 out of 5)

Willa - Downers Grove, ILMarch 19, 2015

"The space is clean and easy to use, and the associate was very helpful."

Rating: (5.0 out of 5)

Bethany - Oswego, ILMarch 12, 2015

"like the fact that the local police sweep through pretty regularly."

Rating: (4.9 out of 5)

Wade - West Chicago, ILFebruary 27, 2015

"I have been a customer of Uncle Bob's [Life Storage] storage since it was I can start and I'm very pleased with my experience so far I have in the past and in the future will recommend Uncle Bob's [Life Storage] storage to friends and family"

Rating: (4.4 out of 5)

Alan - Montgomery, ILFebruary 26, 2015

"The store manager is a very nice and professional guy. "

Rating: (4.9 out of 5)

Tamika - Aurora, ILFebruary 26, 2015

"Renting the space was easy and fast. Employer was attentive and prompted to help and explained everything clearly."

Rating: (5.0 out of 5)

Zulema - Aurora, ILJanuary 28, 2015

"Wasn't expecting such a clean bright environment and it helped that you could park inside the building."

Rating: (5.0 out of 5)

Amanda - Naperville, ILJanuary 21, 2015

"Dave was incredibly kind and helpful, and he was very patient with our strange situation (which involved getting one unit, then canceling it to get another, then deciding to get both, then needing to get a third).
We were going through a difficult housing situation at the time, and it was so great to feel like Dave really was on our side."

Rating: (4.8 out of 5)

Paul - Aurora, ILNovember 10, 2014

"This place is the best storage facility around and I would highly recommend it."

Rating: (5.0 out of 5)

Margie - ELBURN, ILSeptember 23, 2014

"I was unsure if the space I had would be large enough when we were moving in on a holiday so the associate, Dave, by phone provided me with overflow space next to the one I was renting. He understood perfectly what I needed and how to solve my problem. "

Rating: (5.0 out of 5)

Michael - Chicago, ILSeptember 7, 2014

"not really...I stored my stuff there before Uncle Bob [Life Storage] took over... and the joint was a dive/rat trap....not so anymore...youz'e guys did a bang-up job of fixing up dah joint...now I don't mind a bit going there to get bizz.done...mark"

Rating: (3.9 out of 5)

Mark - Aurora, ILAugust 26, 2014

"Keep up the professional service, discounts, and great locations."

Rating: (5.0 out of 5)

Angela - Aurora, ILAugust 4, 2014

"Very satisfied as I was told about Uncle Bob's [Life Storage] tru a co-worker who said service & price was right."

Rating: (4.5 out of 5)

Susan - Aurora, ILJuly 28, 2014

"shawn (manager) & dave, reserved my storage units for a longer period of time than i expected (that saved me money). and i appreciate that very much. both employees were very helpful such as by showing me how to properly lock my unit (since some people do not lock there unit properly). both employees were very friendly."

Rating: (4.6 out of 5)

Gary - Lombard, ILJuly 27, 2014

"Dave was very helpful and pleasant! I wasn't sure what to expect and was very impressed with the outstanding customer service. "

Rating: (4.9 out of 5)

Diana - Aurora, ILJuly 25, 2014

"I have used storage before, but your facility and people are tops."

Rating: (5.0 out of 5)

Brent - Batavia, ILJune 27, 2014

"Clean and easy access at all hours"

Rating: (5.0 out of 5)

Kathryn - North Aurora, ILJune 24, 2014

"Overall experience- amazing
Cheri-lyn in buffalo
And david in aurora
Great!!!!"

Rating: (5.0 out of 5)

Joseph - Aurora, ILJune 16, 2014

"I wasn't sure about security of location since I made reservations online and had not seen it before. I liked the idea of the units being indoors."

Rating: (5.0 out of 5)

Tami - The Colony, TXMay 29, 2014

"The employees are attentive and know how to help first time customers. "

Rating: (4.5 out of 5)

Sarah - Aurora, ILMarch 1, 2014

"Perfect timing on this survey! I have been intending on writing you for some time now. Seriously, I have a half written letter to your Buffalo office. I have only been a customer since last August, but I wanted to tell you about a teriffic employee you have at your Aurora, IL lake St. facility. Deanna! Awesome employee! Very kind and courteous. Such a great attitude and always in a positive mood whenever I stop in! Just wanted to pass this along... I know how it can be, not being recognized for your hard work and efforts. Deana deserves a nice thank you! Thanks for taking the time to read this, Dan"

Rating: (5.0 out of 5)

Daniel - Aurora, ILFebruary 28, 2014

"I am always greeted nicely, I noticed the last 2 months I have not seen Deanna. I so enjoyed her and wish her well. I am appreciative of all you offer and the nice space there."

Rating: (4.8 out of 5)

Katherine - Naperville, ILFebruary 28, 2014

"The hours of 6am-10pm when customers can go into their is storage space is not very convenient for me. There are times when those hours don't work for me."

Rating: (3.4 out of 5)

Cully - Aurora, ILOctober 31, 2013

"The website & in-store receipts appear confusing to customers. The bottom portion of a receipt shows the following payment due for the following months to come. So, customers think they've already paid for the following month, as well...and do not understand that it's a courtesy to show the next bill due date. "

Rating: (5.0 out of 5)

Deana - Carol Stream, ILOctober 4, 2013

"I was very impressed by the professionalism and helpfulness that the Uncle Bob [Life Storage] storage employees showed. I live out of state and was inquiring about a place to store my daughters automobile while she attends college back in Aurora IL and came home for the summer. They really put my mind at ease and reassured me things will be well taken care of ,as they were.
I look forward to the same service come April when I need their services again :-)"

Rating: (4.8 out of 5)

Charles - Agoura Hills, CASeptember 23, 2013

Location Features

Heated Storage Units

Ideal for winter climates, heated storage units protect your belongings against the effects of cold temperatures. Our heated storage buildings help monitor temperature inside the space. As an added bonus, you'll be warm while inside your space each time you visit!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.