Occurs: We are aware of an issue affecting Zed Axis users when opening a file or applying a map. Axis is unable to open the file or the map is not getting applied correctly to the data.

Cause: We believe that a recent automatic Security update around 11th October to Windows has adversely impacted a data connector component that we use, we are also hearing reports that this is affecting many other Windows apps that use the Microsoft Jet Database Driver.

Resolution: Issue has been resolved in an updated version of Zed Axis V12.1 released on 15/10/2017 14:35 AEST, all V12 license holders and Plus subscribers with upgrade protection can download the latest trial version, first uninstall your current version of Axis and then install the latest download and activate using your serial number, your maps and settings will be retained. If you continue to experience issues after upgrading please read this article

If you are using a pre V12 licence you can continue using Zed Axis but you will need implement the fix for this which involves uninstalling the last Windows Security Update (KB4041676, KB4041681, KB4041678, KB4041690, KB4043763) and skipping these updates, Microsoft may address this issue in a future update or hotfix. Alternatively you can upgrade to V12