Heathrow Airport – Terminal 2

With over 175 daily departures to more than 50 destinations in over 25 countries, Heathrow Airport’s new Terminal 2 - also known as The Queen’s Terminal - is a state-of-the-art terminal which welcomes up to 20 million passengers each year.

Terminal 2 also serves as Air Canada’s home for all flights into and out of London:

In Terminal 2A you will find check-in, security, baggage claim and some gates,

In Terminal 2B you will find most international departure gates as well as our brand-new Maple Leaf Lounge

Check-in and Departures

Air Canada check-in and baggage drop off is located in ZONE A of the check-in lobby.

Premium desks and dedicated full-service check-in are also available for eligible customers (see the Priority Services tab for details).

Step 1

Use one of the many available self-service machines located in the check-in lobby to:

Check-in and print your boarding pass

Print your baggage tags

Step 2

Proceed to the first available bag drop desk within Zone A. An agent will take your bags and activate your bag tags. Bag Drop desks in Zone A are shared between Air Canada, Air China, EVA Air, Singapore Airlines, Thai Airways International and Turkish Airlines.

If you need assistance, please proceed to any Check-in Assistance desk within Zone A shared with Air China, EVA Air,Singapore Airlines, Thai Airways International and Turkish Airlines.