Customer Service Representative (Danish, German or Swedish) 1 year FTC

Are you ready to take your career to the next level? Do you want to work for a stable, growing firm that impacts the world’s best companies? As a Customer Success Representative at CEB Talent Measurement - a global leader in talent solutions - you will provide expert technical solutions, great customer service, and work with a team of professionals to drive significant growth.

Role Purpose:

To maximise on all sales opportunities coming into the Global Customer Service Centre (GCSC) client business though inbound calls and e-mails.

To Provide a high level of customer service and sales support at all times to internal and external clients for the appropriate geographical territories, and will be responsible for presenting a consistent 'face of CEB’ to the client.

To always represent the company values; Customer First and Solution Focused, taking responsibility and ownership of matters in a proactive approach to identify the needs of a given client/company and responding accordingly

As a Customer Success Representative you will:

Cultivate Existing Business: Train, support and guide new and existing customers by providing confident and expert system knowledge.

Provide Smart Solutions: Stay at the forefront of technology and customer services with our leading assessment and solution services.

Provide a high level of Customer Service: presenting a consistent face of CEB to all our customers - internal and external.

Become a Product Expert: Collaborate with the product, consulting and sales team to