We take pride in the quality and craftsmanship of our products. Each item is thoroughly inspected before delivery. Since each order is fulfilled with tons of love, We will gladly exchange regular-priced and sale-priced items within 14 days of the date you receive your order. All items must be in their original condition with their price tags attached. All items reduced at 50% or more are Final Sale and cannot be returned or exchanged.

If returning an item within 7 days from the date you receive your order, we will provide an exchange at the price you purchased. Between the 8th to 14th day we will provide an exchange at the current retail price. All you need to do is email us atinfo@lacecanada.comregarding your return so we can provide you ticket # to include on the box you will be shipping back to us.

Did you know you can return your item in store? Yes, you can! Print your online order and bring it with you in store with the items you want to exchange.

If you do not have time to find a replacement item for your return, we will be more than happy to send you a credit note valid for 3 months.

Evening wear, purses and accessories are considered Final Sale and not eligible for a refund, exchange or a credit note. It can be used online or in store.

We do not offer Refunds at all times.

During special promotional events, merchandise purchased before the event will be exchanged at the current sale price. Lace does not give price adjustments on previously purchased merchandise. A credit note cannot be issued or used during sales events.