Quality Customer Service… the Seed for Operational Excellence in Supermarkets – October 19th

FGA has once again teamed up with Comercio Competitivo to bring members this special course designed for Supermarket Managers who want to improve customer satisfaction and achieve operational excellence in order to retain and gain a loyal customer base. The objective of this course is to identify opportunities to increase customer satisfaction by improving operational effectiveness and by using customer service techniques and best practices to meet customer’s needs and expectations within your supermarket.

This training course will be taking place on Wednesday, October 19th, from 1:00 - 4:00 p.m., at International Finance Bank in Miami @ 3777 SW 37th Avenue – 6th Floor Conference Room. Cost: $65.00 per person. Three or more per company: $50.00 per person. Maximum of 5 employees per company. Please click here to register. Email Josie Correa at This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions.

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The Checkout

The Checkout is the Florida Grocers Association's weekly newsletter that address current regulatory, education and legislative issues an opportunities that our industry faces. The Checkout is distributed by email as a member benefit.