Frequently Asked
Questions.

Start Your Free Trial or Book a Demo

General

What is Hanelly? Is it an org chart?

Hanelly is so much more than just an org chart. With Hanelly you can plan a reduction in force, integrate a merger, view your diversity & inclusion metrics, and verify the validity and accuracy of your organizational data and structure.

Hanelly is an intuitive organizational design solution with powerful HR analytics that can also chart your organization.

What is Nakisa?

Nakisa is an independent software company which released it’s first solution, Nakisa OrgChart, in 2000. Closely followed in 2003 by OrgModeler, an org management solution. Hanelly is actually the direct result of almost two decades of expertise and collaboration with key industry-leading customers and expert consulting partners.

What type of training services are offered?

Administrator and train-the-trainer programs are available through remote and onsite offerings. These programs are designed to accelerate user adoption and get you independent on day-to-day operations.

It’s so easy! Simply create an account, download the excel template provided and copy paste your list detail into the temple. Please keep the format as given. Click on publish and your org chart will be created and displayed. Within the application we have useful tips, how-to videos and a great user guide. If you need some real time interaction, please just reach out in the chat tool.

What is an employee?

Any employee record that you publish in your org chart through Hanelly. This can be all employee’s organization wide, down to just one team in one location who thought Hanelly would be useful!

Does Hanelly integrate with my HCM/ HRIS platform (ie Workday)?

The short answer is yes. You don’t actually need integration to get started with Hanelly. Use the in-app excel template and you’ll be able to publish your org chart straight away.

However, if you would like full integration with your HCM/ HRIS solution (eg. WorkDay, Oracle, SAP, SuccessFactors or any other solution) then we will be happy to implement for you. Please contact us on [email protected] and our team will get started.

How long after I start the process before I can publish my org chart?

You’re 4 steps away! Simply create an account, download the excel template, upload your data and publish. If you have any additional questions or special requests, our consulting team are on hand to make that happen.

Can I export my data?

Yes, you can export your data, org chart, analytics, reports etc in various different formats such as PDF and editable Power Point. You can also choose to share information securely with your stakeholders from directly within Hanelly.

What ROI can I expect from Hanelly?

Hanelly helps you save time through clear visibility of your organization in the org chart, the ability to analyze your organization and plan for the future. Make the right decisions for your business using the most up-to-date information leveraging tools like designing multiple scenarios to test the validity of potential decisions and the impact on the business.

Can I change plans?

Yes, you can easily upgrade/downgrade your plan. Please contact us on [email protected] or call us on 1 855 5NAKISA to discuss your options.

Is support available to help set up my account and train my staff?

It would be our pleasure. Email [email protected] and we will schedule a call with a member of our team.

What does Hanelly support look like?

As our customer you will have access to our support portal which gives you an easy way to talk to us about anything. During our support sessions we use emails, calls and even video calls to ensure your issue is resolved.

Technology

Is Hanelly a Cloud or On-Premise solution?

Hanelly is a fully Cloud solution which provides all the advantages of the Cloud while maintaining your data privacy & security.

What are Hanelly’s prerequisites?

None! Hanelly is a Cloud solution and supports commonly used browsers, which means there’s no required hardware or software setup.

Can Hanelly support large sets of data?

Hanelly is a scalable solution and there’s no limit to the number of records that the solution supports. Our customer’s range from mid-size to enterprise and they require full scalability to deal with their global business - some with well over 1 million records.

What types of ERPs can Hanelly integrate with?

Hanelly is a standalone, ERP-agnostic solution designed to leverage data from anywhere, including Workday, SAP ECC, SAP SuccessFactors, Oracle, and others.

How is customer privacy and data secured in the Cloud?

Hanelly is a Cloud solution, with all customer data isolated, segregated, and encrypted.

Is Hanelly mobile-ready?

Yes. The solution is built on HTML5 technology and is natively mobile-enabled.

How secure is Nakisa Hanelly?

Our data is hosted on Amazon Web Services, a secure global cloud service platform. We regularly undergo penetration testing to provide complete data security. We take great care to ensure that all of your data is not only secure, but visible only to the people with the right permissions. For Hanelly users, viewing permissions are controlled by the administrator and user security level to restrict data visibility. Nakisa is also a SOC 2 compliant organization and GDPR ready, meaning our security status is verified and certified by global security standards. A copy of Nakisa’s cybersecurity policy is available upon request.

What is single tanent?

Security and privacy of your data is our priority, which is why we choose to provide you with a single tanent environment. This means a single instance of a software application and supporting infrastructure is specifically dedicated to you.

Product

How is data-access secured within Hanelly?

Hanelly primarily uses a role-based security model which can leverage your ERP’s authentication protocols to ensure that your people can see they data you need them to see. Additional security is available through supplemental matrix authorizations, field and section level security, and customer-defined configuration settings.

What type of dashboards are available in Hanelly?

Hanelly’s prescriptive and predictive HR analytics approach includes high-level views, detailed drill-downs, dynamic data filtering, and trend tracking. This translates into a number of easy-to-understand tables, charts, and graphs available out-of-the-box that allow for agile analysis of organizational and HR data.

Can I design and review a new organization without changing my existing one?

Can I set targets for employees and other departments in my design team to follow?

Yes. Internal alignment is one of the key challenges to address when you are planning a transformation, Hanelly allows for the creation and assignment of multiple KPI’s or targets. These targets can be individually assigned or cascaded down the structure to better align your design team with the needs of the business.

Yes. Printing and exporting is available out-of-the-box. However, we encourage our customers to save paper and use the powerful “Share” feature, which allows you to email a link of the screen you are looking at to your colleague or stakeholder. Unlike printed or exported data, this feature works within the bounds of your security configuration. This means that no matter what link you send, they will still only see what they are allowed to see.

Pricing

Which package is right for me and my organization?

The Basic package is for organizations that are only interested in visualizing their org chart and understanding their talent better with the help of basic org chart analytics (head count, span of control, … ).

The Standard package includes everything in the basic package, but is for companies who also need more insight into their organization as a whole, and its most important resource, its people. Hanelly's advanced analytics help you understand your organization from local to global level with impressive out-of-the-box analytic dashboards.

Hanelly Advanced includes everything in the standard package, and gives you full organizational insight to easily understand your talent, analyse your current state, and design your new organization. View potential organization hierarchies through what if scenarios, side by side comparison and aid decision making by securely collaborating from within the platform with all stakeholders.

Please feel free to call us on … or email us here for a chat about the best fit for you.

How long do we need to sign up for?

Hanelly is month-to-month and you can cancel at any time and delete all of the data. You can also export your org chart to PDF or Power Point.

You can choose to take advantage of discounted pricing for annual subscriptions, in which case your contract is for 12 months.

If you are a company with 5000 or more employees, please email us at [email protected] or call on 1 855 5NAKISA and we can discuss your specific needs.

Is there a setup fee or other unlisted costs?

There is no setup, implementation or any other hidden fee, and absolutely no required training, although 1-hour free training is included for your employees if you wish. Monthly pricing starts at $500 per month depending on the size of your organization.

SIGN UP FOR OUR NEWSLETTER

We like to share interesting content on HR tech, on important industry trends, and on Hanelly in particular. As a user, potential user, or someone who just likes good content, give it a whirl. If you decide it’s not for you, unsubscribe at any time.