Service your customers with an integrated chat, create and send payment links

View and create Discount Coupons

Manage your influencer campaigns

Access your app settings

Available on IOS and Android

Make it your own

Custom Mobile App, Domain and Branding

Blackbell allows you to create your very own IOS or Android app - Your surf school website will merge into an app that your customers can find on the Apple App Store or on Google Play and from which they will be able to book your services. Or you can also skip the complications and use our native app, your customers can download the general Blackbell app where they will be able to find your platform.

Register your own domain name - Registering your own domain with Blackbell is quick and easy. Give your surf school business a professional and slick look. By buying your domain name with Blackbell skip the technical configurations and get your own .com website in just a few clicks, we do the work for you.

Or connect an existing one - If you already own a domain but want to use Blackbell, you can easily connect your Blackbell platform to your domain.

Master your business branding and make your website feel like you - upload your own logo and customize your look and feel with a palette of colours and the possibility to change theme and size of content.

Your time is essential - Make sure you manage it like a pro

The Blackbell platform has an integrated calendar for you to keep an eye on your surf lessons.

Give us your availabilities

Let Blackbell know when your surf lesson services are available and it’ll do the work for you - Simple rules made with a simple set-up.

Display real-time availabilities

Your clients will be able to see when you are available and book a lesson with you in the water instantly, no hassle.

Streamline your services

Blackbell gives your service building a unique level of sophistication and efficiency - There’s no one like us.

We have plenty of intuitive tools for you to create the perfect booking flow for your surf instruction services.

Add booking steps when creating a service:

Demand information from your clients with checkboxes, quantity pickers and text boxes, make these fields mandatory or not.

You can even add a location module where the customer can enter an address and a schedule module where the customer can pick amongst pre-defined availabilities.

If you need your client to communicate pictures with you, they can also upload images as part of the booking flow.

And once the booking is done, you can capture your client’s signature.

As you experience with selling your service online, you might want to tweak around the requirements of your booking steps to make your life easier. Edit your requirements in a couple of clicks from any device at any time - no need to be a coding genius.

It’s never been so easy to get paid

Get paid on-the-go with Blackbell

Generate links to request payment from your customer for your surfing lesson. Your client will then be notified by email and can add their payment details and process their orders in less than 60 seconds

Get paid by quote. If a customer requests a particular service, come back to them with a quote that they can easily accept or reject.

Set up recurring payments and subscriptions. The days of chasing down clients, taking cards over the phone, or re-entering the same info month after month are over. If your client trusts in your surf teaching services, he can simply set up a recurring subscription. It’s billing made simple.

We’ve also enabled a ‘Balance’ feature for you to track how much you have in your Blackbell account that you can withdraw with Transferwise or Stripe, and see in real time the money that will come into your account. You can even set a schedule for your pay-outs.

A successful business can’t always be reared alone

Invite your team members to access the Blackbell interface of your surf school and start working together effectively.

Get your team together - Choose what part of your business they can access, whether they are an admin, take care of billing, edit content, manage customer service or/and process orders. For example, if you want to involve your accountant, simply give him permission to access Admin and Billing features and he will receive all invoices by email, if you want to add a surf instructor, invite him/her to access Orders and Customer service, easy.

Get your team members to receive notifications about particular actions – they will get alerts through email or push notification.

Chat easily with team members – we’ve created an interface for your team to share thoughts and notes and we’ve called it private team notes. There, you can chat about an existing order and bring together a plan of action.

The back office is available in multiple languages, should your team come from all over the world.

Promote your services

Coupons - Create discount codes for your customers with plenty of options to choose from on their type, amount, and the targeted services and customers. Share these coupons to the audience of your choice via different tools (we recommend our email campaigns). On your interface, see your active and expired coupons as well as the customers who have redeemed the coupon.

Email Campaigns - Select previous customers who have taken surfing lessons with you and send them marketing emails by the bunch.

Join one of the Marketplaces built on Blackbell - Increase your market reach by selling your surf lessons via nearby Blackbell Marketplaces. Select the page you would like to submit to that marketplace, and once your application is validated, you will start receiving orders through that Marketplace into your inbox.

Be there for your customer like never before

Blackbell will get you to a whole new level of brilliance in customer service

Chat with your customer in real-time on the web or on your smartphone with our chat feature. Answer any questions or issues instantly and use saved responses to reply to frequently asked questions.

Look at your customer profiles to know exactly who you are dealing with and how to best serve them. Every time a customer uses your Blackbell platform, his actions (visits, chats and orders) are automatically compiled onto his customer profile.

Customers will receive notifications over email or push as per their settings about status of orders, subscriptions, refunds, messages and quotes. We send the confirmation emails for you and save your valuable time.

You can also access the most accurate information about traffic and usage directly from your back-office interface. ✓ Number of visitors ✓ Number of returning visitors ✓ Country of origin of visitor ✓ Average time spent on platform

Successful sales start with clear and instant communication

Live Chat - you can add a live chat option to your website and communicate with visitors and customers in real time, answering any queries.

See all your messages in yourmailbox and set the priority of the messages to be handled.

Read receipt - See when your messages have been read by your customer.

Set automated replies and reply to a message with saved replies to save time.

Connect your Blackbell to your Slack account to get notified of new orders, new conversations and new customers via Slack. Respond to queries super fast from the app you already have open all day anyway.

Get payment receipts to your customer directly.

Get a little something back when you tell your friends about us

For every new paying customer that you refer, you will earn 20% of their Blackbell subscription and the business using your coupon code will get 25% off their monthly subscription for 4 months.

You’ll get paid instantly via your Blackbell app every time a business you referred is charged for their monthly or yearly subscription.

Spread the love ❤

We’ll be here to help, every step of the way

The Blackbell team is here for you.

We have a live chat support integrated to our website, should you have any questions before subscribing. And a chat support integrated to your Blackbell back office, where we will answer any issues instantly.

For you to learn how to create your Blackbell platform, we have also carefully created a help section on our website with targeted articles and a search bar for you to find whatever you might need. Tutorial videos are also available.

Should you need more help with all the technical jargon, or should you not have time to build your own platform, we will happily link you with one of our Blackbell Experts who will do the work for you.

For your safety and security

Blackbell helps you to stay on top of your cyber legality and security.