Policies

Refund Policy

All refunds must be requested in writing through the Department of Recreation and Youth Services refund form. Refunds will be made only before the start of the program for the following circumstances:

When the refund is requested 5 business days before the first class provide that it does not reduce the participation level below the required minimum.

When the participant becomes ill and presents a doctors statement before the first class.

Refunds will be granted up to the beginning of the second week of classes. These refunds will be prorated and subjected to a $10 administration fee. All refunds will be issued by City check and may take two to four weeks to process. Refunds will only be issued to the person that paid the fee. No refunds will be issued after the beginning of the second week of the class. You may request a credit provided you cannot continue to attend classes once they begin. You have up to one year to use a credit once it is provided to you.

Refunds will only be issued if the participant becomes ill and is no longer able to participate in the remainder of the program. A doctor’s statement must be provided. All refunds issued will be prorated from the date of notification to the Department of Recreation and Youth Services.

Cancelled Classes

A full refund will be issued in the name of whoever paid the registration if the cancellation is initiated by the Department of Recreation and Youth Services due to insufficient enrollment.

Class Transfers

An individual wishing to transfer from one class to another may do so, providing that the transfer does not reduce the participation level below the required minimum. A transfer request must be submitted before classes begin.

Passes are non-refundable and non-transferable.

Military Discount

All active military (including spouse and children with military I.D.) receive 10% off all of the City of Dayton, Department of Recreation and Youth Services' programs and activities! This discount also includes any retired military members (and spouse) with a military I.D.
(discount cannot be combined with any other promotions)