Compass Family Services

San Francisco has begun rolling out a new technology platform that officials say will better help the homeless population by giving priority for shelter and housing to those with the greatest need. But the ONE System also functions as a form of rationing of scarce affordable housing.

City native Victoria Ortiz's path to homelessness began in the East Bay more than two years ago when she was pregnant, working at a Staples and subletting a room. A housemate stopped forwarding the rent to the landlord, and everyone was evicted. This is the story of her determination to find stable housing for her family while living at a shelter in San Francisco.

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