TripAdvisor Traveler Rating:

5.05Cleanliness

5.05Location

5.05Rooms

4.05Service

5.05SleepQuality

5.05Value

5.05

“Power outage”

Nov 22, 2013Kathleen T, Scotts

Due to the recent storms that ravaged the midwest I found myself in the dark with the dismal expectation of at least 4 days of the same expected. I work close to the Microtel recently stayed at by visting family so decided that if a room was available I'd stay...luck was with me with a warm welcome and comfortabe room.

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for choosing the Microtel Inn and Suites, Kalamazoo! Being part of and taking care of our community is important to me, and my staff. Due to the unexpected power outages (and rooms sold), we had to call in extra staff to take care of all our guests. The team enthusiastically accepted the challenge. It's important to take care of people in their time of need, and that's what we do!
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