Get back into your Microsoft account if it's been compromised

If your Microsoft account has been compromised, it means that someone might be using your account to access your personal info or send spam. We can help you recover your account, and help this from happening again.

Change or reset your password

To sign in to your Microsoft account online

If you can still sign in to your Microsoft account, you should change your password immediately. This will prevent anyone who knows your password from accessing the account. Tap or click the Security & password page, tap or click Change your password, and then follow the instructions.

If you can't sign in to your account, your password may have been changed. Tap or click Can't access your account, select I think someone else is using my Microsoft account, tap or click Next, and follow the instructions.

Help keep your account more secure in the future

Adding security info to your account can make it easier to recover your account if someone else takes control of it, or you forget your password. Because this info is used for your safety, it's a good idea to add as much info as you can.