The extraordinary diffusion of the
Internet has transformed IT into a fundamental and enriching component of
people´s lives.
It is no exaggeration to say that the fate of the TA-Q-BIN industry will
be determined by how well it responds to the expansion of e-commerce spurred
by the proliferation of the Internet.
While responding to the challenges of e-commerce, Yamato
will improve upon its IT-based services in the fields of B2C and B2B as
well as C2C.

B2C

TA-Q-BIN Collect ServiceYamato´s
Collect Service provides superior support for the mail-order businesses
of companies. A wide array of services is provided, such as collection
from the customer and payment to the mail order company, as well as
standard product dispatch and delivery. A handling fee will be charged
after the fifth day of the arranged delivery period regardless of
whether money for the item has been collected. Monthly fee payments
are also possible.

Kuroneko TankentaiThe
Kuroneko Tankentai is a virtual mall equipped with a unique search
engine used to find the home pages for registered shops. Users can
search on the page for stores marketing such goods as regional specialty
items, then obtaining the item through the Company´s
delivery service. Despite free registration, companies can raise profits
through a variety of services that include delivery, settlement and
home page creation.

Kuroneko@payment Credit Card ServiceLaunched
in August 2001, Kuroneko@Payment Credit Card Service is a credit card
account settlement service for mail order and related areas that is
compatible with nine different credit cards. The service comprises
a credit card account settlement system that uses a prior payment
method in which payment is made by credit card when the item is shipped
and the bill is charged forward. Since the service provides data on
the status of the shipment, both buyers and senders can track their
shipment throughout the delivery process.

Logistics ServicesLogistics
Services provides features that aid in reducing the lead-time of delivered
goods while enabling cost reduction through such means as minimizing
inventory. To provide optimized logistic services, the business combines
a logistics center that performs everything from item reception to
temporary handling, delivery and distribution processing, such diverse
delivery modes as TA-Q-BIN and air delivery, and accumulated infor-mation
technology (IT) to meet the clients´ needs.

TA-Q-BIN Paackage-Tracking Service on
the InternetCustomers
who have access to the Internet can reserve to pick up packages and
collect undelivered packages through this service all year round,
24 hours a day. Packages are delivered to and shipped from the desig-nated
office after the sender and recipient make arrangements with the Company
on the ideal date and time for the transaction. After registering
a first time, users need only provide their registered phone number
and password to access the service.

C2C

TA-Q-BIN Escrow ServiceThis
service enables instant payment for items following an Internet transaction
and shipment from seller to buyer. The service is also remarkably
user-friendly, enabling buyers to send items back and receive a refund.
The service can be used free, with no registration or annual fees
required.

B2B

Net de HanjoNet
de Hanjo is a comprehensive tool run by Yamato Logistics Produce Co.,
Ltd. (YLP) in Minato-ku, Tokyo, that provides necessary functions
for starting a business over the Internet, from marketing Web construction
(Web-Shop) to logistics management (including man-agement and transport
of inventory and issuance of invoices) and settlement management.
Net de Hanjo lives by the motto, ÉÅYou can begin Internet
marketing with only a single computer and 80,000 per month.