FAQ1&period; Are you manufacturer&quest;Yes&comma; we are manufacturers&period; We have been in PC&sol;POS&sol;Mobile Payment product & Solution since 2008&period;We can provide OEM &sol; ODM customized service according to our customers' various application and demands&period;

2&period; Would you provide SDK for me&quest;Yes&comma; we offer free SDK if you order sample&period; All the contents in a CD ROM with sample together&period;

3&period; What warranty for the products&quest;According to our warranty policy&comma; we will provide 12 months warranty time from the shipment date for our all products &lpar;Excluded the consumable parts&rpar;&period;As for the mass order&comma; we will provide certain proportion spare parts or RMA machine for local service&period;4&period; What is the minimum order&quest;We accept one piece for standard products&period; If require OEM&comma; will see detailed requirements and confirm MOQ to you from our sales department&period; 5&period; Can we get the free sample&quest;Sorry&comma; generally we would not provide the free sample&period; If the customer confirm the specification and price&comma; they can order the sample firstly for the testing and evaluation&period;When they place the mass order&comma; we can return the sample cost to the customers&period;6&period; Do you accept Paypal&quest;Yes&comma; we accept paypal&period; Besides&comma; we accept Western Union&comma; T&sol;T&comma; L&sol;C Secure payment &lpar;Escrow Service from Alibaba&rpar; and so on&period;

7&period; What's the delivery time&quest;Generally&comma; sample can be shipped in 2-3 working days after payment&period; For quantity&comma; theleading time will be 1-4 weeks depend on exact quantity&period;

8&period;Which way to deliver the goods&quest;By Express&colon; DHL UPS TNT FEDEX or ARAMEX EMS E-packing&period;By Sea&colon; Inform us the Sea Port to check which ship line&period;By Air&colon; Inform us the Airport to check which flight&period;Or pick up by the customers&period;

9&period; What the after sale service&quest;a&period; Our all products will provide 12 months warranty&semi;b&period; Enough stock spare parts for guarantee&semi;c&period; Professional engineers provide 7&ast;24 online service&semi; If required&comma; our engineers can provide local service in field&semi;d&period; As for the returned failure products&comma; we will fix it and return to the customers in one week after we