Comments (37)

We stopped going to the Real China last November. Standards and quality had dropped alarmingly. The staff had changed every time we went. Emailed my concerns at the time. Never got a reply.
Didn't get the urge to try it again..

We stopped going to the Real China last November. Standards and quality had dropped alarmingly. The staff had changed every time we went. Emailed my concerns at the time. Never got a reply.
Didn't get the urge to try it again..Benagain

Surprised this took so long, I went once and it was disgusting. Then I looked on trip advisor and saw I wasn't the only one that thought that. So many people on there reporting food poisoning.

Surprised this took so long, I went once and it was disgusting. Then I looked on trip advisor and saw I wasn't the only one that thought that. So many people on there reporting food poisoning.nobbythesheep

A spokesperson said “We will actively support Real China in carrying out the necessary improvements to enable them to reopen in the future.”

Poor hygiene is not about making 'improvements' it's about integrity and personal standards! This place deserves to stay shut.

A spokesperson said “We will actively support Real China in carrying out the necessary improvements to enable them to reopen in the future.”
Poor hygiene is not about making 'improvements' it's about integrity and personal standards! This place deserves to stay shut.LordLilliput

There is a photo flying around of one of the tables caked in mould. There have been stories about this place going on for weeks, The Food Standards agency should make it mandatory for all retail food outlets & restaurants to display their rating prominently,which is 1-5. As you can imagine it is only those establishments with a 5 that make a point of displaying their score. You can check yourself at http://ratings.food.
gov.uk/. You might find one or two surprises!!!

There is a photo flying around of one of the tables caked in mould. There have been stories about this place going on for weeks, The Food Standards agency should make it mandatory for all retail food outlets & restaurants to display their rating prominently,which is 1-5. As you can imagine it is only those establishments with a 5 that make a point of displaying their score. You can check yourself at http://ratings.food.
gov.uk/. You might find one or two surprises!!!adspacebroker

I've been in places with good hygiene ratings lately where the owner coughed repeatedly over the food, food was served by someone with black caked finger nails, food was partly stone cold and partly piping hot after being in a microwave and a the member of staff serving coughed into her hand then carried on serving, Three different places. Mainly small businesses.
All people UKIP would be happy to have living here I might add.
I'm sticking to sandwiches made at home.
Bad news about the Real China as it was very good.

I've been in places with good hygiene ratings lately where the owner coughed repeatedly over the food, food was served by someone with black caked finger nails, food was partly stone cold and partly piping hot after being in a microwave and a the member of staff serving coughed into her hand then carried on serving, Three different places. Mainly small businesses.
All people UKIP would be happy to have living here I might add.
I'm sticking to sandwiches made at home.
Bad news about the Real China as it was very good.ashleycross

We never know what goes on behind the scenes though do we? Even if they've been given a 5 in eg. January, who knows what's it's like in March? We the customers don't know whether the cook washed their hands or kicked the chicken around the floor before giving it to us....
Enjoy your next meal!!!

We never know what goes on behind the scenes though do we? Even if they've been given a 5 in eg. January, who knows what's it's like in March? We the customers don't know whether the cook washed their hands or kicked the chicken around the floor before giving it to us....
Enjoy your next meal!!!spooki

adspacebroker wrote:
There is a photo flying around of one of the tables caked in mould. There have been stories about this place going on for weeks, The Food Standards agency should make it mandatory for all retail food outlets &amp; restaurants to display their rating prominently,which is 1-5. As you can imagine it is only those establishments with a 5 that make a point of displaying their score. You can check yourself at http://ratings.food. gov.uk/. You might find one or two surprises!!!

It will soon be law to display the rating

[quote][p][bold]adspacebroker[/bold] wrote:
There is a photo flying around of one of the tables caked in mould. There have been stories about this place going on for weeks, The Food Standards agency should make it mandatory for all retail food outlets & restaurants to display their rating prominently,which is 1-5. As you can imagine it is only those establishments with a 5 that make a point of displaying their score. You can check yourself at http://ratings.food. gov.uk/. You might find one or two surprises!!![/p][/quote]It will soon be law to display the ratingPeggy Babcock

Great shame, it opened as a well priced and decorated place with a decent standard of food. Of course the council will want to keep it open, it's a prime city centre site and no doubt a good business rate of return to them. Don't hold your breath about it re-opening soon.

Great shame, it opened as a well priced and decorated place with a decent standard of food. Of course the council will want to keep it open, it's a prime city centre site and no doubt a good business rate of return to them. Don't hold your breath about it re-opening soon.Tictock

I walked past this place the other week and someone had thrown up all over the windows and it didnt get cleaned for weeks, filthy disgusting place, you only have to looka the filthy windows and the clienelt sat inside to get an idea iof the what th wefood must be like, . I hope it closes down for good

I walked past this place the other week and someone had thrown up all over the windows and it didnt get cleaned for weeks, filthy disgusting place, you only have to looka the filthy windows and the clienelt sat inside to get an idea iof the what th wefood must be like, . I hope it closes down for goodRocketdog

Huey wrote:
This is why I like open plan kitchens in restaurants I eat in

You would think so but I have just looked through the Food Hygiene website and found that one of my favourite places, which has an open plan kitchen...has a rating of 1 - Major Improvement ncecessary and that is Ranchos!!!

[quote][p][bold]Huey[/bold] wrote:
This is why I like open plan kitchens in restaurants I eat in[/p][/quote]You would think so but I have just looked through the Food Hygiene website and found that one of my favourite places, which has an open plan kitchen...has a rating of 1 - Major Improvement ncecessary and that is Ranchos!!!adspacebroker

Rocketdog wrote:
I walked past this place the other week and someone had thrown up all over the windows and it didnt get cleaned for weeks, filthy disgusting place, you only have to looka the filthy windows and the clienelt sat inside to get an idea iof the what th wefood must be like, . I hope it closes down for good

I have never been in here but the constant steamed up windows put me off.
It was only the bottom part of the windows you could see through and it showed the disgusting food strewn floor.YUK!

[quote][p][bold]Rocketdog[/bold] wrote:
I walked past this place the other week and someone had thrown up all over the windows and it didnt get cleaned for weeks, filthy disgusting place, you only have to looka the filthy windows and the clienelt sat inside to get an idea iof the what th wefood must be like, . I hope it closes down for good[/p][/quote]I have never been in here but the constant steamed up windows put me off.
It was only the bottom part of the windows you could see through and it showed the disgusting food strewn floor.YUK!RageAgainstTheMachine

I made the mistake of eating here during the Christmas holidays. When it opened I had several good dining experiences but my recent visit bears out the reasons why it has closed. Filthy tables, dirty plates and cutlery and the food was terribly poor. Very sad.

I made the mistake of eating here during the Christmas holidays. When it opened I had several good dining experiences but my recent visit bears out the reasons why it has closed. Filthy tables, dirty plates and cutlery and the food was terribly poor. Very sad.Hawkstone

ashleycross wrote:
I've been in places with good hygiene ratings lately where the owner coughed repeatedly over the food, food was served by someone with black caked finger nails, food was partly stone cold and partly piping hot after being in a microwave and a the member of staff serving coughed into her hand then carried on serving, Three different places. Mainly small businesses.
All people UKIP would be happy to have living here I might add.
I'm sticking to sandwiches made at home.
Bad news about the Real China as it was very good.

Tell us who these other food outlets are then ?

[quote][p][bold]ashleycross[/bold] wrote:
I've been in places with good hygiene ratings lately where the owner coughed repeatedly over the food, food was served by someone with black caked finger nails, food was partly stone cold and partly piping hot after being in a microwave and a the member of staff serving coughed into her hand then carried on serving, Three different places. Mainly small businesses.
All people UKIP would be happy to have living here I might add.
I'm sticking to sandwiches made at home.
Bad news about the Real China as it was very good.[/p][/quote]Tell us who these other food outlets are then ?bourne free

Tictock wrote:
Great shame, it opened as a well priced and decorated place with a decent standard of food. Of course the council will want to keep it open, it's a prime city centre site and no doubt a good business rate of return to them. Don't hold your breath about it re-opening soon.

The council doesn't get business rates It just collects them for central government who don't care that they are too high.

[quote][p][bold]Tictock[/bold] wrote:
Great shame, it opened as a well priced and decorated place with a decent standard of food. Of course the council will want to keep it open, it's a prime city centre site and no doubt a good business rate of return to them. Don't hold your breath about it re-opening soon.[/p][/quote]The council doesn't get business rates It just collects them for central government who don't care that they are too high.ashleycross

My mother in law was the one to phone the council and complain. The tables were being less stacked with dirty plates, the food they were serving was cold and the ribs tasted weird. She's lucky she didn't get food poisoning. I'm quite honestly shocked the council allowed the standards to slip so much! Although, they were very quick to react after the phonecall

My mother in law was the one to phone the council and complain. The tables were being less stacked with dirty plates, the food they were serving was cold and the ribs tasted weird. She's lucky she didn't get food poisoning. I'm quite honestly shocked the council allowed the standards to slip so much! Although, they were very quick to react after the phonecallMrsKirstyHoll

Went a few weeks ago after an offer from groupon and I was disappointed noodles and rice was dry, crispy and cold any meat on the bone was cold and falling of the bone sure that's not right!!! To top it of all liquid food like curry, sweet and sour and so on was like dish water and luke warm as we was sat right next to the food trays we witnessed one of the waiters put water into the liquid dishes. We was absolutely discussed by this we complained we wasn't bothered by a refund as it was only £4 each. The guy on the till just said to leave which I was doing anyway GLAD ITS CLOSED!!!

Went a few weeks ago after an offer from groupon and I was disappointed noodles and rice was dry, crispy and cold any meat on the bone was cold and falling of the bone sure that's not right!!! To top it of all liquid food like curry, sweet and sour and so on was like dish water and luke warm as we was sat right next to the food trays we witnessed one of the waiters put water into the liquid dishes. We was absolutely discussed by this we complained we wasn't bothered by a refund as it was only £4 each. The guy on the till just said to leave which I was doing anyway GLAD ITS CLOSED!!!master plan

Rocketdog wrote:
I walked past this place the other week and someone had thrown up all over the windows and it didnt get cleaned for weeks, filthy disgusting place, you only have to looka the filthy windows and the clienelt sat inside to get an idea iof the what th wefood must be like, . I hope it closes down for good

Yeah, I bet none of them can spell, either........

[quote][p][bold]Rocketdog[/bold] wrote:
I walked past this place the other week and someone had thrown up all over the windows and it didnt get cleaned for weeks, filthy disgusting place, you only have to looka the filthy windows and the clienelt sat inside to get an idea iof the what th wefood must be like, . I hope it closes down for good[/p][/quote]Yeah, I bet none of them can spell, either........Letcommonsenseprevail

MrsKirstyHoll wrote:
My mother in law was the one to phone the council and complain. The tables were being less stacked with dirty plates, the food they were serving was cold and the ribs tasted weird. She's lucky she didn't get food poisoning. I'm quite honestly shocked the council allowed the standards to slip so much! Although, they were very quick to react after the phonecall

Shame it's closed - I could have done with sending my mother-in-law.......
...

[quote][p][bold]MrsKirstyHoll[/bold] wrote:
My mother in law was the one to phone the council and complain. The tables were being less stacked with dirty plates, the food they were serving was cold and the ribs tasted weird. She's lucky she didn't get food poisoning. I'm quite honestly shocked the council allowed the standards to slip so much! Although, they were very quick to react after the phonecall[/p][/quote]Shame it's closed - I could have done with sending my mother-in-law.......
...Letcommonsenseprevail

What frustrates me is this place had bred bad for a while and trip advisor highlights this so very clearly. The comments are the worst I have ever seen.

If only these were given to the local environmental health teams in such proportions I'm sure this place would have been closed down sooner.
I wonder how many of the posters that thought the place was a health risk actually told the people that could do something about it.

It would be interesting to know how many complaints prompted the visit.

I loved this place when it first opened and the now closed one at tower park. There used to be one in Dolphin Quays too but I'm told this has now closed down. My favourite used to be Bobs above the old town market though. Long gone when these big boys came into town.

Looks like I'm stuck eating kebabs now.

Ahh....sorry for above.
What frustrates me is this place had bred bad for a while and trip advisor highlights this so very clearly. The comments are the worst I have ever seen.
If only these were given to the local environmental health teams in such proportions I'm sure this place would have been closed down sooner.
I wonder how many of the posters that thought the place was a health risk actually told the people that could do something about it.
It would be interesting to know how many complaints prompted the visit.
I loved this place when it first opened and the now closed one at tower park. There used to be one in Dolphin Quays too but I'm told this has now closed down. My favourite used to be Bobs above the old town market though. Long gone when these big boys came into town.
Looks like I'm stuck eating kebabs now.Mark_Jordan

Huey wrote:
Dirt place staffed by dirty people who just want your money. Hope it never reopens. The town does not need places like this.

quite right but our council are going to help and support it to reopen WHY one asks

[quote][p][bold]Huey[/bold] wrote:
Dirt place staffed by dirty people who just want your money. Hope it never reopens. The town does not need places like this.[/p][/quote]quite right but our council are going to help and support it to reopen WHY one asksgameon

Mark_Jordan wrote:
Ahh....sorry for above. What frustrates me is this place had bred bad for a while and trip advisor highlights this so very clearly. The comments are the worst I have ever seen. If only these were given to the local environmental health teams in such proportions I'm sure this place would have been closed down sooner. I wonder how many of the posters that thought the place was a health risk actually told the people that could do something about it. It would be interesting to know how many complaints prompted the visit. I loved this place when it first opened and the now closed one at tower park. There used to be one in Dolphin Quays too but I'm told this has now closed down. My favourite used to be Bobs above the old town market though. Long gone when these big boys came into town. Looks like I'm stuck eating kebabs now.

quite right but our council are going to help and support it to reopen WHY one asks

[quote][p][bold]Mark_Jordan[/bold] wrote:
Ahh....sorry for above. What frustrates me is this place had bred bad for a while and trip advisor highlights this so very clearly. The comments are the worst I have ever seen. If only these were given to the local environmental health teams in such proportions I'm sure this place would have been closed down sooner. I wonder how many of the posters that thought the place was a health risk actually told the people that could do something about it. It would be interesting to know how many complaints prompted the visit. I loved this place when it first opened and the now closed one at tower park. There used to be one in Dolphin Quays too but I'm told this has now closed down. My favourite used to be Bobs above the old town market though. Long gone when these big boys came into town. Looks like I'm stuck eating kebabs now.[/p][/quote]quite right but our council are going to help and support it to reopen WHY one asksgameon

crispy_pants wrote:
When it opened it was very good and it offered really good value for money. And it still will when it re-opens. I last used it about a year ago and decided that was the last time.

it has always been rubbish....only people who put quantity over quality like these places,if i see the word buffet i go elsewhere.

[quote][p][bold]crispy_pants[/bold] wrote:
When it opened it was very good and it offered really good value for money. And it still will when it re-opens. I last used it about a year ago and decided that was the last time.[/p][/quote]it has always been rubbish....only people who put quantity over quality like these places,if i see the word buffet i go elsewhere.thevoiceofreason1