Celebrating Success With Your Customers

SaaS Tattler Issue 82 - Celebrating Success With Your Customers

From sending a funny gif to freshly baked cookies, there are many ways a company can celebrate success with their customers. Making an effort to celebrate your customer's success is a great way to build a solid relationship and increase loyalty. We’ve decided to dedicate this issue of the SaaS Tattler to celebrating the success of your customers.

Although attracting new customers is important, making it a priority to reward your long-time customers is a great way to build partnerships with your long-time customers. Michele McGovern discusses why it’s important to show your customers just how important they are to your business. In this article, Michele provides three ways to celebrate success with your customers.

To further nurture the relationship with your customer, it’s important to celebrate major milestones. Whether you are acknowledging an anniversary or just saying thank you, your message should make your customers feel great about your product. In this guide, Intercom provides some tips to celebrating your customer’s achievements.

"Show genuine appreciation and thank your customers for their loyalty"

It can be tempting to want to give up on a customer when they continuously resist the help of a CSM. Sometimes setting goals and identifying benchmarks is one tactic to encourage collaboration with your customers. In this article, Krysta Gahagen explains why it’s important to celebrate the accomplishments of your customers, even past the first few months of your relationship.