Here's how: Sign in to the Payment & billing page with your Microsoft account. To use these solutions, look for your error message below and follow the troubleshooting steps. If you still receive this message and have not redeemed your prepaid code or gift card, you may need to take it back to the retailer for replacement. The billing information for your account is not correct.

We won't give up and neither should you. Your Microsoft account has incorrect or incomplete billing information. To protect your privacy, please do not include contact information in your feedback. Too many recent purchase attempts have been made from your Microsoft account.

We won't give up and neither should you. Is your prepaid code intended for Xbox? An error has occurred during the transaction. Thank you for your feedback.

Your Microsoft account country/region doesn’t match your PayPal country/region. You have an outstanding balance on your Microsoft account. We won't give up and neither should you. Please select a device and enter the error code before click the post button.

You can't use prepaid codes if your Microsoft account is suspended. Chat with an Ambassador Support Resources Error & Status Code Search Repair and service center Manuals and warranty info Post on the Community Support Forums Contact Us Contact Us Would you Solution 2: Change how you pay for your Xbox subscription If the payment option you use to pay for your Xbox subscription is expired or no longer valid, you’ll need to If the card does not work 24 hours after purchase, take the card back to the retailer along with your proof of purchase and ask them to activate it.

The card was declined due to insufficient funds. Wait and then try the transaction again in 24 to 48 hours. Solution 3: Update your billing information Make sure your billing information is up to date. Follow the account verification steps to verify your account.

This will transfer any balance you owe and immediately charge the new payment option. THIS ISSUE SEPARATE ISSUE Share this page Xbox Feedback Support Photosensitive Seizure Warning Code of Conduct Fans Xbox Wire For Developers Games [email protected] Windows 10 Jobs Designed for Xbox English (United If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost Password Solution. Status Code: 80190848.

To get help in the Xbox Support forums, go to http://xbx.lv/suppforum and choose the one that fits your issue. We won't give up and neither should you. The amount past due will be in red. To do this, go to Troubleshoot Xbox prepaid code issues.

Typos are the most common reason for invalid code errors. Solution 5: Use an Xbox gift card if available Alternatively, you can buy an Xbox gift card from a retail location and redeem it for Xbox purchases. We won't give up and neither should you. See details > 5 Share this page Xbox Support Xbox One Xbox 360 Xbox on Windows 10 Games Billing My account Legacy devices Error & Status Code Search If you’ve encountered

Find your past due subscription in the list. Yes No Thank you for your feedback Thanks for your feedback! To do so, see one of the following pages: Update your billing contact information on Xbox One Update your billing contact information on Xbox 360 Update your billing contact information online Solutions Solution 1: Check the Xbox Live service status If you see any alerts here, wait until the service is up and running and try again: Xbox Live Core Services: up

Solution 1: Check the Xbox Live service status If you see any alerts here, wait until the service is up and running and try again: Xbox Live Core Services: up and Prepaid code for game content If you receive this message when redeeming a code for a game, check your game library from a PC to see if the game is there. Related Issues Learn about gift cards and prepaid codes for Xbox How to redeem an Xbox prepaid code How to manage your child’s Xbox subscription How to cancel your Xbox subscription Related Issues Payment & billing How to redeem an Xbox prepaid code Manage your subscription on Xbox 360 Back to top Was this article helpful?

If you want to use a prepaid subscription code instead of a renewing subscription, you can redeem a prepaid code online. Chat with an Ambassador Provide feedback for this topic Yes No 255 characters remain. Get help from the community Ambassador chat Chat one on one with a fellow Xbox User who wants to help. Contact your credit card company or bank and make sure the card you're using was activated, that it has available funds, and that the transaction isn't being blocked for some reason.

The credit card company is intentionally preventing the card from being used. Chat with an Ambassador Support Resources Error & Status Code Search Repair and service center Manuals and warranty info Post on the Community Support Forums Contact Us Contact Us Would you Any help? Reason: You have posted to a forum that requires a moderator to approve posts before they are publicly available.

This error message occurs when you have an active subscription but auto renewal is turned off, and the payment option used to purchase that subscription is no longer associated with it Yes No Thank you for your feedback Thanks for your feedback! We're sorry this article didn't solve your problem. When a number of purchase failures occur, this can prevent transactions from being processed until no purchases have been attempted for a while (usually 24 to 48 hours).

Get help from the community Ambassador chat Chat one on one with a fellow Xbox User who wants to help.

Thanks. With most consumer routers sold today, this scenario should "automagically" work through the wonders of UPnP (Universal Plug n' Play). Remember kiddies, this step can take several minutes to complete... With expired/inactive UPnP leases, I can't connect to a friend. Thanks! You seem to have issue with the way NAT types have been described in my posts, but they are correct in this context and consistent with Microsoft's own documentation. This is my current solution for the time...

WirelessBrain, Jan 24, 2013 WirelessBrain, Jan 24, 2013 #4 wacky21 Enthusiast Messages: 10 Ratings: 4 Jan 24, 2013 #5 WirelessBrain said: ↑ Your network does not have a sufficient MTU setting. Turn on the next piece of hardware (for example, a router), and wait another minute. Chances are you?ve never had to mess around with it before, and much of the time an Xbox Live MTU error reveals (on closer inspection) nothing wrong with your configuration whatsoever. Check your router or gatewa...

ARCN 13,305 views 1:44 Loading more suggestions... About Press Copyright Creators Advertise Developers +YouTube Terms Privacy Policy & Safety Send feedback Try something new! Customer I set up a new hotmail yesterday Posted 9/2/2012 Rofel Lantican Xbox Tech Hi, Thanks for your question. Sign in to make your opinion count. the connection is there but the console wont connect to the internet. To correct the problem, go to www.Passport.net." I also try signing on to my email on MSN, and i...