Kelly Sunshine Macdonald is just that: a ray of sunshine. She joined the Nevada Housing Division as a loan officer in 2013 with enough experience to fill her four-page resume, including a six-year stint as a loan officer at NHD in the early 2000s.

Josie Hatem joined Nevada Housing Division in August 2014—one month before the rollout of Home Is Possible. Is it a coincidence that HIP is a huge, award-winning, record-breaking success? We think not.