The actual bead I got for my daughter was gorgeous and she was thrilled with it, it's very pretty and delicate.
However it took longer to arrive than I expected and when I tried to contact the company I got a phone line that just rang and rang and rang, and then after I'd tried about 3 times it told me the number wasn't contactable. I also e-mailed on their contact page and still to this day haven't had a reply. For this reason I wouldn't use this company again, customer services have to be contactable, always.

January 11, 2018 | Anonymous

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