jc penny

The word from J.C. Penney’s Chief Financial Officer Ken Hannah: neither he nor CEO Ron Johnson have plans to resign despite a growing chorus of critics calling for a management shake-up as they lose faith in a turnaround strategy.

The mid-priced department store chain reported another much larger-than-expected loss in the fiscal fourth quarter on a nearly 30 percent plunge in revenue in the latest sign shoppers aren’t happy with the changes it’s made in the past year.