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EZOnlineDocuments browser support methodology

EZOnlineDocuments directly supports all browsers with 0.25% market share or higher. For users on very old browsers, a link to this page is also provided to help users upgrade to more current and supported browser.

Scope is set to North America and a current month to capture latest trending. Source data for the November 2017 study.

Important other browsers, even if lacking market share, will be added. For example, Microsoft Edge was added in 2015 as a supported brower in anticipation of wide adoption via Windows 10's rollout. Also select browsers clearly not from the US market (such as the Chinese 360 bot and other non-English browsers) are eliminated.

Special case: support for IE8 changing October 2018

Internet Explorer 8 (released 2009 and no longer supported by Microsoft as of 2016) has security vulnerabilities that are fixed with code upgrades that no longer support IE8. In order to address the vulnerabilities, we are changing the nature of our support for IE8 in our product offering as of October 2018. IE8 users will be presented with a large warning with the ability to use or download the PDF version so they can still have access to the full document, but not be able to use the full functionality that our online version offers.

Note that IE8 has only a 0.4% market share and our clients can request to accept the vulnerability risk and continue full support for IE8 using older template code if desired.