Solutions

Solutions

AssistEdge – Integrated Desktop for Health and Human Services Workers

Health and Human Services (HHS) workers access multiple systems –– including several legacy systems –– to service citizens. This impacts their productivity, reduces citizen satisfaction and increases cost of operations. HHS organizations need to rethink their IT systems and processes so that their users can access relevant citizen data quickly and deliver an improved experience.

Enabling HHS workers to refocus on serving citizens

AssistEdge Smart User Environment offers a ready-to-deploy and configurable desktop that provides HHS organizations an integrated, single-screen view of citizen data aggregated from across various applications including legacy systems. This unified desktop:

Integrates the different applications onto a single screen with single sign-on access

Aggregates all relevant citizen information into an intuitive dashboard