Sino Club Customer Data (Privacy) Policy

Sino Club Limited ("Sino Club", "we", "our") collects personal data (including but not limited to your name, email address, telephone number and residential/correspondence address) provided by you (whether as a user of our website, a participant in our functions and activities, an applicant for club membership or a club member, collectively known as the "customers") via various means, including our website, mobile application, club application forms and registration forms for our functions and activities, including classes, competitions and lucky draws. Sino Club will treat all personal data as confidential, and will not sell or transfer it out of Sino Club, Sino Group (the "Group") and its subsidiaries or associated and/or related companies except as provided herein below or with your consent.

Collection of customers' personal data

We do not collect any personal data from customers during their browsing of our websites. When customers visit our websites we record their visit only as a 'hit' and do not collect any personal data from them. We will however make a record of their visit that shows only the Domain Name Server address, part of their e-mail address, and of the pages visited. We use such information only for preparing general statistics on the usage of our websites.
If customers apply to become a member of the club or sign up for our functions or activities, the customers are required to supply all the personal data and other information requested in the relevant form in order to enable the Club to consider his/her application or participate in the club activities. Failure to do so may result in Sino Club being unable to process the application or allow participation in the club activities as the case may be.
Upon the acceptance of the application, the copies of required documents provided by the club members at the time of application shall be destroyed by Sino Club.

Use of customers personal data

The purposes of collecting personal data include:

Processing any application, including application for club membership and to maintain contact lists for correspondence;

Assessing and/or verifying information supplied to Sino Club;

Providing club services, including providing privileges, benefits and other advantages to the club members and rallying and arranging for the same to be provided by any other person including any member of the Group or any other firm, company, corporation, body or organisation (collectively, a "Relevant Person");

Facilitating communications between customers and Sino Club and any member of the Group, which includes encouraging feedback from club members on their needs and expectations of facilities, services and/or products of the Club, any member of the Group or any Relevant Person; following up on comments and other messages that customers submit to Sino Club through our website, mobile application and/or other means, and sending club members administrative communications about their club membership as well as business-related announcements about the Group;

With customers' consent, conducting direct marketing on facilities, services and/or products offered by Sino Club, any member of the Group or any Relevant Person from time to time;

Designing new and/or enhancing existing facilities, services and/or products offered by Sino Club, any member of the Group or any Relevant Person from time to time;

Meeting any requirements to make disclosure under any applicable law; and

Any other purpose relating to the above.

Cookies

In order for us to provide customers with customizable and personalized services, we use 'cookies' to store and sometimes track information about customers who have logged-in to our website. The information collected by means of 'cookies' includes customers' login name and his or her navigation pattern. This is done without customers being aware that it is occurring. Generally, we use 'cookies' to estimate our audience size; to track customers' progress and number of entries in our promotional activities; to assist us in tracking visits to and to measure customers' traffic patterns. Personal data collected by means of 'cookies' will not be disclosed to any third parties except to those parties within our Group.

Transfer of customers' personal data

Sino Club will keep the personal data and information relating to the customers confidential but we may disclose, transfer (whether within or outside the Hong Kong Special Administrative Region) and/or exchange any such data and information to or with any and all of the following persons or entities for the purposes set out in the above:

any member of the Group; and/or

any Relevant Person; and/or

any agent, contractor or third party service provider who provides administrative, computer, technology outsourcing, cloud services, payment, data processing, marketing and other services to the Sino Club or any member of the Group in connection with the operation of our business and the provision of our facilities, services and/or products to the customers.

In cases when we have reason to believe that disclosing your personal data is necessary to identify, contact or bring legal action against someone who may be violating these terms or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities, we may disclose your personal data. We may also disclose or grant access to your personal data where it is requested by a government authority, is required by law or otherwise permitted by law.

Direct marketing

Sino Club may use your name, residential/correspondence address, contact number and/or email address for direct marketing on privileges, offers, promotions, invitations, games and activities relating to the following products and services:

Property management services such as security, parking and hygiene services.

Sino Club may also provide/transfer your personal data to any member of the Group who provides the same products and services for their direct marketing purposes. Sino Club may not provide/transfer for use or use your personal data for direct marketing unless Sino Club has received your consent or indication of no objection.

Changes to this policy

Sino Club reserves the right to review, edit or otherwise change this policy at its sole discretion without prior notice.

Security

We will take appropriate measures to safeguard data security. However, no data transmission over the internet can be guaranteed to be 100% secure. Accordingly despite our effort to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services. You transmit all such information at your own risk. However, once we receive your transmission, we use our best endeavours to ensure its security on our own systems.

Contact us

Each customer has the right to request access to and correction of any of his/her personal data established to be inaccurate. Sino Club has the right to charge a reasonable fee for the processing of any data access request. Any data access request or data correction request may be made in writing to the Manager of Sino Club (Address: 5/F, West Wing, Tsim Sha Tsui Centre, Salisbury Road, Tsim Sha Tsui, Kowloon). Sino Club will comply with any such request unless it may or is required to refuse to do so under the applicable laws and regulations.

If a customer wishes to opt out of receiving promotional message from Sino Club, please inform us via the following channels:

Invite Your Friend

Do you have friends, relatives or colleagues who would like to enjoy our various enticing activities? Invite them to join us now! Simply fill in their names and emails below, we will send them an invitation.

Terms and Conditions

Operated by Sino Club Limited ("Sino Club"), the terms and conditions ("Terms and Conditions") bind on all members ("Members") of the club ("Club") once the application form or online registration has been signed. Members of the Club agree and totally accept the Terms and Conditions set forth and any amendments to be made from time to time.

Membership

Members must be at least 18 years of age.

All applications for membership shall be subject to the approval of the Club, which it may or may not approve at its absolute discretion and without giving any reason therefor.

Membership may be renewed for such period and in such manner at the absolute discretion of the Club. In particular and without prejudice to the generality of the foregoing, on renewal of membership, Members shall upon request prove their eligibility to membership to the Club's satisfaction and produce such documentary proof in support of the eligibility as the Club shall deem fit.

Members have no voting right as to the constitution, operation or management of the Club nor any right in or any claim over any assets of the Club.

Membership of the Club is non-transferable.

Facilities and Services

The Club acknowledges that upon its approval for admission, Members will be eligible to receive and enjoy the facilities and services provided by the Club, subject to the Club's invitation and any specific terms and conditions imposed by the Club for provision of such facilities and services. Invitations to Members shall be at the absolute discretion of the Club. The Club shall have the right at any time at its absolute discretion without giving any reason to terminate or suspend the operation and/or provision of any facility or service.

The Club shall have the right to provide facilities and services to different kinds of Members subject to different terms and conditions at its absolute discretion.

If any of the facilities and/or services are provided by third party providers/suppliers, the use and enjoyment of such facilities and/or services shall be subject to terms and conditions laid down by such providers/suppliers.

The Club shall not be responsible for the refusal of any persons including any merchants or stores or providers of such facilities and/or services to honour the Card nor shall it be responsible in any way for the goods and/or services supplied by them to any Member.

No Member shall make use of the Club or the facilities, services, information or documents provided by the Club for any commercial, immoral, illegal or other non-designated purposes.

The Club's Responsibilities

Nothing in these Terms and Conditions shall limit or exclude the Club's liability for (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by the applicable law.

Subject to the preceding paragraph, the Club shall under no circumstances whatever be liable to the Member, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with these Terms and Conditions; and the Club's total liability to the Member in respect of all other losses arising under or in connection with these Terms and Conditions, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed HK$800.

Disbursement of Costs by Members

A charge may be imposed by the Club for disbursement of the Club's costs or expenses incurred in the provision and/or delivery of any information or document requested by the Members.

Alteration of Terms and Conditions

The Club shall have the absolute discretion to alter the Terms and Conditions from time to time and will notify the Members of any alterations made via appropriate channels.

All Members will be bound by such alterations unless he or she informs the Club of resignation.

Resignation

Any Member who wishes to resign from his/her membership shall give the Club at least seven working days advance notice in writing to that effect. The Card must be shredded or surrendered to the Club with the resignation notice by mail.

Expulsion of Members

The Club may, if it considers that any Member has behaved in any way injurious to the Club or contrary to the interests of the Club or has committed any breach of these Terms and Conditions, expel such Member from the membership of the Club and the decision of the Club shall be final and conclusive.

A Member who has been expelled from the Club shall cease to have any right, benefit or privilege of the membership and shall no longer have any right to receive and enjoy the facilities and services provided by the Club.

Termination of Operation of the Club

Sino Club shall have the right at any time at its absolute discretion without assigning any reason to terminate the operation of the Club. Upon the termination of the operation of the Club, all rights and privileges shall cease and no claim or demand of whatsoever nature and howsoever arising shall be made or capable of being made by Members against the Club, the directors, the shareholders or the management of Sino Club in connection with the termination of the operation of the Club.

Personal Data ("Data")

The collection, use, transfer, processing, retention and maintenance of your Data is subject to the Customer Data (Privacy) Policy, which shall form part of these Terms and Conditions and is available at Customer Data (Privacy) Policy. Please carefully read the terms of our Customer Data (Privacy) Policy before providing your Data to us.

Applicable Laws

These Terms and Conditions shall be governed by and construed in all respects according to the Laws of Hong Kong. The parties irrevocably submit to the non-exclusive jurisdiction of the Hong Kong courts as regards any proceeding, claim, dispute or matter arising (or which may arise) out of or in connection with or relating to these Terms and Conditions.

Governing Version

If there is any inconsistency or conflict between the English and Chinese versions, the English version shall prevail.

Terms and Conditions

Only one Octopus Card and plate number registration will be accepted per Sino Club member ("Member"). The Member must be the registered owner of the vehicle as appeared on the Vehicle Registration Document.

This offer is applicable to valid Members only. To enjoy this offer, Members must complete and submit this online application form together with a copy of the Vehicle Registration Document for Sino Club's approval.

If the vehicle is registered by a company, applicants must also submit the authorization proof for the use of the vehicle from the registered company as appeared on the Vehicle Registration Document (company chop and director's signature are required) and a copy of the company's Annual Return (with the same director's signature as appeared on the authorization proof).

Up to 30% off hourly parking is eligible for Sino Club Privilege Members only. Ordinary Members and BOC Sino Visa Cardholders can enjoy up to 20% off.

This offer is only applicable to eligible Members by using the registered Octopus Card for entry, exit and payment. This offer is not applicable to other modes of entry (e.g. hourly ticket) and payment method (e.g. cash).

This offer is only applicable to private cars or vans only. Other types of vehicle are not accepted.

This offer is valid until 31 December 2016, and will be cancelled automatically upon expiry.

This offer is applicable to the registered vehicle only and cannot be transferred or assigned. If there is any breach of the terms and conditions, Sino Club and Sino Parking Services Limited have the right to suspend or terminate this offer immediately without prior notice. Sino Club and Sino Parking Services Limited reserve the right to claim damages arising from or incidental to any breach of the terms and conditions by Members.

Sino Club and Sino Parking Services Limited assume no responsibility for any loss of this offer resulting from the system defect, Octopus Card malfunction/loss or any other reasons.

This offer cannot be used in conjunction with free parking offer and special parking programs such as Day Park, Night Park, Park & Broad and Park & Ride, etc. The system shall charge the lowest fee among different parking schemes.

The parking charges after the discount offer will be rounded up to one decimal place.

Sino Club and Sino Parking Services Limited have the right to reject any application for this offer without giving any reason.

In case of disputes, the decision of Sino Club and Sino Parking Services Limited shall be final and conclusive.

Sino Club and Sino Parking Services Limited reserve the right to alter or change the terms and conditions, and to alter, change or terminate this offer from time to time and will notify the Members of any alterations made via appropriate channel.

If there is any inconsistency or conflict between the English and Chinese versions, the English version shall prevail.

Supply of Personal Data

The supply of personal data ("Data") to Sino Parking Services Limited by an applicant is entirely voluntary. Data supplied will be used to facilitate the handling of matters in relation to the programme application, the carpark's management of Sino Parking Services Limited and for any other purposes in relation or incidental thereto, and may be made available to representatives of Sino Parking Services Limited including but not limited to insurance companies, consultants, contractors, agents and their respective associated companies who provide administrative, insurance, computer, cloud services, technology outsourcing, payment, data processing, marketing and other services to Sino Parking Services Limited for the purpose of carrying out management of the carpark. In accordance with the Personal Data (Privacy) Ordinance, an applicant has the right to request access to, and to request correction of his/her personal data. Any such request should be made directly to Marketing Manager Sino Parking Services Limited at 5/F, West Wing, Tsim Sha Tsui Centre, Salisbury Road, Tsim Sha Tsui, Kowloon. Data provided will be treated in confidential.

Terms and Conditions

Terms and Conditions

Operated by Sino Club Limited ("Sino Club"), the terms and conditions ("Terms and Conditions") bind on all members ("Members") of the club ("Club") once the application form or online registration has been signed. Members of the Club agree and totally accept the Terms and Conditions set forth and any amendments to be made from time to time.

Membership

Members must be at least 18 years of age.

All applications for membership shall be subject to the approval of the Club, which it may or may not approve at its absolute discretion and without giving any reason therefor.

Membership may be renewed for such period and in such manner at the absolute discretion of the Club. In particular and without prejudice to the generality of the foregoing, on renewal of membership, Members shall upon request prove their eligibility to membership to the Club's satisfaction and produce such documentary proof in support of the eligibility as the Club shall deem fit.

Members have no voting right as to the constitution, operation or management of the Club nor any right in or any claim over any assets of the Club.

Membership of the Club is non-transferable.

Facilities and Services

The Club acknowledges that upon its approval for admission, Members will be eligible to receive and enjoy the facilities and services provided by the Club, subject to the Club's invitation and any specific terms and conditions imposed by the Club for provision of such facilities and services. Invitations to Members shall be at the absolute discretion of the Club. The Club shall have the right at any time at its absolute discretion without giving any reason to terminate or suspend the operation and/or provision of any facility or service.

The Club shall have the right to provide facilities and services to different kinds of Members subject to different terms and conditions at its absolute discretion.

If any of the facilities and/or services are provided by third party providers/suppliers, the use and enjoyment of such facilities and/or services shall be subject to terms and conditions laid down by such providers/suppliers.

The Club shall not be responsible for the refusal of any persons including any merchants or stores or providers of such facilities and/or services to honour the Card nor shall it be responsible in any way for the goods and/or services supplied by them to any Member.

No Member shall make use of the Club or the facilities, services, information or documents provided by the Club for any commercial, immoral, illegal or other non-designated purposes.

The Club's Responsibilities

Nothing in these Terms and Conditions shall limit or exclude the Club's liability for (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by the applicable law.

Subject to the preceding paragraph, the Club shall under no circumstances whatever be liable to the Member, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with these Terms and Conditions; and the Club's total liability to the Member in respect of all other losses arising under or in connection with these Terms and Conditions, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed HK$800.

Disbursement of Costs by Members

A charge may be imposed by the Club for disbursement of the Club's costs or expenses incurred in the provision and/or delivery of any information or document requested by the Members.

Alteration of Terms and Conditions

The Club shall have the absolute discretion to alter the Terms and Conditions from time to time and will notify the Members of any alterations made via appropriate channels.

All Members will be bound by such alterations unless he or she informs the Club of resignation.

Resignation

Any Member who wishes to resign from his/her membership shall give the Club at least seven working days advance notice in writing to that effect. The Card must be shredded or surrendered to the Club with the resignation notice by mail.

Expulsion of Members

The Club may, if it considers that any Member has behaved in any way injurious to the Club or contrary to the interests of the Club or has committed any breach of these Terms and Conditions, expel such Member from the membership of the Club and the decision of the Club shall be final and conclusive.

A Member who has been expelled from the Club shall cease to have any right, benefit or privilege of the membership and shall no longer have any right to receive and enjoy the facilities and services provided by the Club.

Termination of Operation of the Club

Sino Club shall have the right at any time at its absolute discretion without assigning any reason to terminate the operation of the Club. Upon the termination of the operation of the Club, all rights and privileges shall cease and no claim or demand of whatsoever nature and howsoever arising shall be made or capable of being made by Members against the Club, the directors, the shareholders or the management of Sino Club in connection with the termination of the operation of the Club.

Personal Data ("Data")

The collection, use, transfer, processing, retention and maintenance of your Data is subject to the Customer Data (Privacy) Policy, which shall form part of these Terms and Conditions and is available at Customer Data (Privacy) Policy. Please carefully read the terms of our Customer Data (Privacy) Policy before providing your Data to us.

Applicable Laws

These Terms and Conditions shall be governed by and construed in all respects according to the Laws of Hong Kong. The parties irrevocably submit to the non-exclusive jurisdiction of the Hong Kong courts as regards any proceeding, claim, dispute or matter arising (or which may arise) out of or in connection with or relating to these Terms and Conditions.

Governing Version

If there is any inconsistency or conflict between the English and Chinese versions, the English version shall prevail.

Terms & Conditions

Customer Data (Privacy) Policy

Sino Club Limited ("Sino Club", "we", "our") collects personal data (including but not limited to your name, email address, telephone number and residential/correspondence address) provided by you (whether as a user of our website, a participant in our functions and activities, an applicant for club membership or a club member, collectively known as the "customers") via various means, including our website, mobile application, club application forms and registration forms for our functions and activities, including classes, competitions and lucky draws. Sino Club will treat all personal data as confidential, and will not sell or transfer it out of Sino Club, Sino Group (the "Group") and its subsidiaries or associated and/or related companies except as provided herein below or with your consent.

Collection of customers' personal data

We do not collect any personal data from customers during their browsing of our websites. When customers visit our websites we record their visit only as a 'hit' and do not collect any personal data from them. We will however make a record of their visit that shows only the Domain Name Server address, part of their e-mail address, and of the pages visited. We use such information only for preparing general statistics on the usage of our websites.
If customers apply to become a member of the club or sign up for our functions or activities, the customers are required to supply all the personal data and other information requested in the relevant form in order to enable the Club to consider his/her application or participate in the club activities. Failure to do so may result in Sino Club being unable to process the application or allow participation in the club activities as the case may be.
Upon the acceptance of the application, the copies of required documents provided by the club members at the time of application shall be destroyed by Sino Club.

Use of customers personal data

The purposes of collecting personal data include:

Processing any application, including application for club membership and to maintain contact lists for correspondence;

Assessing and/or verifying information supplied to Sino Club;

Providing club services, including providing privileges, benefits and other advantages to the club members and rallying and arranging for the same to be provided by any other person including any member of the Group or any other firm, company, corporation, body or organisation (collectively, a "Relevant Person");

Facilitating communications between customers and Sino Club and any member of the Group, which includes encouraging feedback from club members on their needs and expectations of facilities, services and/or products of the Club, any member of the Group or any Relevant Person; following up on comments and other messages that customers submit to Sino Club through our website, mobile application and/or other means, and sending club members administrative communications about their club membership as well as business-related announcements about the Group;

With customers' consent, conducting direct marketing on facilities, services and/or products offered by Sino Club, any member of the Group or any Relevant Person from time to time;

Designing new and/or enhancing existing facilities, services and/or products offered by Sino Club, any member of the Group or any Relevant Person from time to time;

Meeting any requirements to make disclosure under any applicable law; and

Any other purpose relating to the above.

Cookies

In order for us to provide customers with customizable and personalized services, we use 'cookies' to store and sometimes track information about customers who have logged-in to our website. The information collected by means of 'cookies' includes customers' login name and his or her navigation pattern. This is done without customers being aware that it is occurring. Generally, we use 'cookies' to estimate our audience size; to track customers' progress and number of entries in our promotional activities; to assist us in tracking visits to and to measure customers' traffic patterns. Personal data collected by means of 'cookies' will not be disclosed to any third parties except to those parties within our Group.

Transfer of customers' personal data

Sino Club will keep the personal data and information relating to the customers confidential but we may disclose, transfer (whether within or outside the Hong Kong Special Administrative Region) and/or exchange any such data and information to or with any and all of the following persons or entities for the purposes set out in the above:

any member of the Group; and/or

any Relevant Person; and/or

any agent, contractor or third party service provider who provides administrative, computer, technology outsourcing, cloud services, payment, data processing, marketing and other services to the Sino Club or any member of the Group in connection with the operation of our business and the provision of our facilities, services and/or products to the customers.

In cases when we have reason to believe that disclosing your personal data is necessary to identify, contact or bring legal action against someone who may be violating these terms or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities, we may disclose your personal data. We may also disclose or grant access to your personal data where it is requested by a government authority, is required by law or otherwise permitted by law.

Direct marketing

Sino Club may use your name, residential/correspondence address, contact number and/or email address for direct marketing on privileges, offers, promotions, invitations, games and activities relating to the following products and services:

Property management services such as security, parking and hygiene services.

Sino Club may also provide/transfer your personal data to any member of the Group who provides the same products and services for their direct marketing purposes. Sino Club may not provide/transfer for use or use your personal data for direct marketing unless Sino Club has received your consent or indication of no objection.

Changes to this policy

Sino Club reserves the right to review, edit or otherwise change this policy at its sole discretion without prior notice.

Security

We will take appropriate measures to safeguard data security. However, no data transmission over the internet can be guaranteed to be 100% secure. Accordingly despite our effort to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services. You transmit all such information at your own risk. However, once we receive your transmission, we use our best endeavours to ensure its security on our own systems.

Contact us

Each customer has the right to request access to and correction of any of his/her personal data established to be inaccurate. Sino Club has the right to charge a reasonable fee for the processing of any data access request. Any data access request or data correction request may be made in writing to the Manager of Sino Club (Address: 5/F, West Wing, Tsim Sha Tsui Centre, Salisbury Road, Tsim Sha Tsui, Kowloon). Sino Club will comply with any such request unless it may or is required to refuse to do so under the applicable laws and regulations.

If a customer wishes to opt out of receiving promotional message from Sino Club, please inform us via the following channels:

In case of discrepancies between the English and Chinese versions in respect of all or any part of this policy, the English version shall prevail.

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Thank you for your interest in applying for Sino Club physical membership card.
Sino Club always aims to engage our members in supporting environmentally-friendly and sustainable lifestyle, we would like to invite you to download Sino Club App, which provides our members with a Virtual Membership Card that has the same function as our physical membership card. With our mobile app and virtual membership card, you can access our extensive privileges as well as lifestyle activities anywhere and anytime.