Westgate Travel Club / Did not live up to promises

On 12/26/2014 in Westgate LV, Wife and I were "sold" onto a Travel Club for $4000 plus yearly maintenance fee of $199. Promise to give us 2weeks of Westgate resort stay for $500/week. And 2 free such weeks every year.
Promise to get best price of airfare and car and hotel deals instead us searching the internet for the best deal. Promise to match lowest prices.
i tried to book car rental and hotel through the club and every time they are more expensive than Expedia/Priceline.
so what's their value?
their cruise aren't so great either.
So I felt cheated of the $4000 and they would not work with me.
Guys, do not get caught. I will go to BBB to complain.