Advice for people renting privately

Your landlord, or their agent, has legal responsibilities to manage your tenancy fairly and to keep your home up to a decent standard.

If you need advice

Our Tenancy Relations Service provides specialist advice on the rights and responsibilities of private tenants, landlords and agents. We aim to prevent homelessness and investigate allegations of harassment and illegal evictions within Southwark’s privately rented sector. You can find more information in our tenants hotline leaflet (pdf, 483kb). You can use our web form to tell us about your problem and we will endeavor to respond to you within 5 working days.

Our Financial Inclusion Team can advise and assist tenants at risk of losing their homes or tenants worried about their current housing situation. The team can also help with financial costs.