Our locks and keys require very little maintenance and are designed for the rigors
of their particular application(s). We do suggest lubrication of the locks on a
periodic basis with a dry-film type PTFE lubricant. Use of other lubrications may
actually do more harm than good by attracting dust and debris.

F.A.Q’s.

Q. I’ve purchased used locks, can I obtain additional keys?

A. Probably not. The locks you purchased have registered codes that belong to another
entity. You will need specific permission from the registered user for release of
those codes.

Q. I have locks that I’d like set to a different combination. Is that possible?

A. If you have purchased our Vanamatic style locks it is as simple as turning a
key. If you have traditionally keyed locks we can perform a “recombination” for
a small fee. Please contact us to begin that process.

Q. I have a lock and/or a key, but do not know the code or where it originally came
from. Can you help?

A. We can certainly try. Unless the key is marked with a serial # or other unique
markings, you will likely need to send the item to us so that we can determine the
code. Once we have determined the code, we will contact you to explain the options.
Call 1-800-878-1826 to begin the process.