COVID-19 Update

March 18, 2020

At The Getaway, our priority continues to be our guests and team. In light of the evolving COVID-19 (Coronavirus), we are highly focused on the health and safety at each of our properties, while still delivering a first-class experience. We are monitoring developments to continue to deliver service that aligns with the World Health Organization, Centers for Disease Control and local health authorities.

CancellationsIn this current environment, we recognize plans can change, so we’ve updated our policy, so your travels are as worry-free as possible. We are waiving all cancellation fees, 24-hours prior to your arrival, until May 31, 2020 for all reservations.

CleanlinessWe are committed to delivering the highest standards of cleanliness so you can feel at ease during your stay. We have enhanced our efforts by vigilantly disinfecting high-traffic and high touch common areas including the front desk, door handles, handrails and elevator buttons. These efforts extend to the room where particular care is given to disinfecting hard surfaces. To ensure our employees safety, we have provided education on proper handwashing as well as sick benefits, so our team stays home if they are feeling ill.

We know there is a lot of uncertainty at this time, but we remain committed to you. Please allow us to answer any questions or concerns you may have at (831) 624-3864.