Events, Portraits, Real Estate, Product, Sports: Payment is due upon receiving your edited photo gallery, and never until you’re 100% satisfied with your photos! A credit card or PayPal account must be authorized in order to confirm your booking. We accept credit card and PayPal and all payments are securely processed by Braintree. A minimum balance of $1,000 is required for payment via check.

Interactive: A 50% deposit is required to reserve your booking. The remainder is due on the day of your event. If booked within 14 days of your event, payment is due in full prior to the booking. Additional details regarding the Interactive payment schedule can be provided upon request.

What if I need the photographer for longer than I reserved them?

Most of the time, this is not an issue at all. Please ask the photographer if this is ok. They are instructed to notify us and we will take care of updating your booking and balance due. The standard hourly rate applies to any additional time on-site.

Who will my photographer be?

Your photographer will be an experienced and professional photographer. They will be engaging, highly skilled, and friendly. Their name and phone number will be available in your shoot overview 36 hours before their arrival time.

How do I know that they will show up?

We are in constant communication with our photographers and will know immediately if one becomes unavailable. The on-demand aspect of our business allows us to get a replacement in time for your booking.

What is your cancellation policy?

Due to the nature of our service, we do have a cancellation policy in place to protect our photographers.

How many photos will I receive during my shoot?

The final number of photos varies depending on several factors including event size, duration, attendance, etc. Our goal is to edit and deliver every good photo that is taken during your shoot, and we don’t limit you to a specific number of photos in your gallery.

We would be happy to chat about your shoot in more detail so that we can put together a better estimate for you. Feel free to schedule a call and we’ll be happy to help!

Do you rent photobooths?

We actually have something much, much better. Check out our Interactive service for more information.