GDPR Online Privacy Notice

We process personal information for certain legitimate business purposes, which include some or all of the following:

where the processing enables us to enhance, modify, personalise or otherwise improve our services / communications
for the benefit of our customers

to identify and prevent fraud

to enhance the security of our network and information systems

to better understand how people interact with our websites

to provide postal communications which we think will be of interest to you (in the event of your using the contact
form included within this website)

to determine the effectiveness of promotional campaigns and advertising.

Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high
regard and take account of these rights. You have the right to object to this processing if you wish, and if
you wish to do so please
click here.

Please bear in mind that if you object this may affect our ability to carry out tasks above for your benefit. If
you wish to read more about our policy and procedures relating to the fair processing of data
click here.

Consultancy / Support

TouchStar Technologies has been helping the UK’s leading warehouse and logistics companies to identify and deploy business critical mobile computing solution since 1982.

Our knowledge of rugged mobile devices and our cross-industry experience ensures that we not only understand how our customers’ businesses operate and the typical challenges they face but we’re also able to share the experience we’ve gained from helping others in the same industry.

Our range of services includes:

Hardware

We offer a full range of consultative services which includes helping you to choose the right hardware, reviewing your site to identify any wireless coverage issues right through to staging and configuring your devices and helping you to deploy them. We’ll then ensure you’re always covered through our range of industry leading UK-based support.

We’re totally independent which means we can offer you the best products from the industry’s leading hardware manufacturers, so whether you’re looking for rugged mobile computers, hand held terminals, rugged tablets, voice picking or truck mounted devices, TouchStar can help. View our Mobile Computers here.

Initial consultation

We believe that the best way for us to understand your needs is with a face-to-face meeting so we can see your site for ourselves. This will allow us to

make recommendations that will not only suit your warehouse now, but also fit your strategic vision for the future.

Deployment

We understand that the successful deployment of new mobile devices often hinges on the people in an operation who will be using them every day. That’s why we will pre-configure the devices and work closely with everyone in your organisation to offer insight and expertise during deployment. This ensures a smooth implementation so that you can see the benefits of the new devices immediately.

Support

As well as initial support, TouchStar provides access to an on-going UK-based support scheme. Our experience in working across different industries and environments allows us to give accurate advice on the levels of support you will likely require. This includes a ‘hot swap’ service using devices held in the UK so that if there is a problem with a device, you can swap it out for another one held by us that is pre configured with your settings and software and ready to use so you can be up and running again in no time. View our Support Services here.

Whether you’re looking for new hardware or simply want to chat about your options feel free to get in touch with us by calling us on +44 (0) 161 874 5050 or fill out our contact form here.