FAQ

Identifying proper government support as being fundamental in making Bangladesh a major contender in the offshore market, the entrepreneurs have created the Bangladesh Association Of Call Center and Outsourcing (BACCO)

A call center is a physical place where customers through various contact channels are managed by an organization. Typically, a center has the ability to handle a considerable volume, screen, forward queries on behalf of the organization. Call centers are used by mail-order catalog organizations, telemarketing companies, telecommunications companies, travel & hospitality service provider, banks & insurances services provider, and other service providers.