Customer Service (VOCS-125)

2014 SpringLocation: All Locations Listed

Description: This course will provide the student with a strong background in the following areas: 1. Defining customer 2. Building customer relations 3. Serving internal and external customers 4. Taking ownership of customer service 5. Exhibiting a "Customer Service Attitude" This class will equip the participant with working knowledge to achieve better service skills, whether it is in providing information internally or dealing with outside customers.