Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Infants do not qualify for Voyager miles.

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

Essential Check-in Information

International & Domestic Check-in information

Proof of Identification

At check-in it is required that all customers provide proof of identification in order to receive their boarding pass. customers may use their valid ID, South African driver’s license or passport as proof of identification. The same documentation must be present at the boarding gate

Check-in for flights not between Cape Town and Durban

Passengers are required to check in at least one and a half hours before flight departure.

Check-in for flights between Cape Town and Durban

Our flights between Cape Town and Durban are operated by our partner Mango.

The recommended check-in time is between 1 1/2 hours and 2 hours prior to departure.

Check-in is closed for check-in and acceptance of baggage 40 minutes prior to departure.

International Check-in

Prior to check-in and boarding, profiling of passengers for immigration purposes may be required to protect the airline against immigration penalties. The process may require you to provide evidence of confirmed accommodation, sufficient funds and valid return or onward air tickets.

Flights to the USA - Passengers are required to check in at least three hours before flight departure.

All other International flights - Passengers are required to check in at least two and a half hours before flight departure (irrespective of travel class)