HOW TO MAKE YOUR WHOLE PROBLEMS AWAY FROM THE DEPRECIATION SCHEDULE PROCESS?

she was therefore loath to return to the High Commission without an appointment and an Ato Depreciation Rates assurance that her application would be dealt with properly. The Member asked FCO to give details of Mrs B needed to produce any documents in addition to those she had produced already. On 26 March Mrs B wrote to FCO asking for X to be added to her passport in the UK, as she could not take her three months old son to Pakistan and did not want to go without him.

She said that the passport officer at the High Commission had been unable to find any evidence that the member of staff who has dealt with Mrs B in 1995 and 1996 had been rude and abrupt. given the time lapse, it would be unproductive to compare the inconsistency between Mrs Bs account and that of the High Commission. She said she was sorry that Mrs B had not been satisfied with the High Commissions service. The passport officer was unable to give Mrs B a definite appointment date as he did not know when she would be in Pakistan but he has suggested that she should attend the High Commission at the earliest opportunity.

High Commission staff were aware of the case and had been told to deal with it as a priority. She had returned to the UK from Pakistan both for the birth of her son, as she did not want him to face the same problems as X (in being added to her passport), and to have X added to her passport. On 21 April Mrs B wrote to the Member she said she had decided to go to the High Commission to apply for X to be added to her passport and hoped to attend around 3 June. FCO said they had asked the High Commission to treat her application as a priority when she visited on 3 June.

On 29 June Mrs B wrote to the Member she said that on 19 June X had come to the UK with her. She wanted to claim compensation for the inconvenience she had suffered and she attached a list of expenses she had incurred in visiting the High Commission on 3 June. her return flight to Lahore (she enclosed a copy of the ticket) had cost £640 and she had spent £100 on bus fares in Pakistan. On 7 July the Member sent a copy of that letter to FCO he asked how Mrs B should go about claiming for the expense she had been put to because of the incorrect information she said she had been given in Islamabad.