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Germany (at teh forefront of passengers’ rights): due to slow security checks, one family missed the flight and had to purchase E600+ of tickets again.

The ruling was based on that the ground-handling contract between the airport and the air carrier entailed protective measures for third parties such as passengers and its performance must be executed in a proper and smooth manner.

Furthermore, four addiitonal conditions will apply:

Security checks must have been already successfully passed;

The delay must be evident for both contractual parties;

The passenger must present the necessary proximity to the creditor of the ground handling agreement;

The passenger has no further separate contractual entitlement against the air carrier to claim reimbursement in case of late arrival at the gate – EU Regulation 261/2004 is not applicable in this case – and is therefore in need of protection.