Roadside Assistance Collateral

Enhance your roadside assistance and dispatch services with cross-carrier location intelligence and real-time messaging. The cloud-based services work with your existing call flow and IVR and allow you to locate virtually any phone across all major wireless carriers. No longer send service providers to the wrong location and assist members in record time. The LocationSmart® solution provides a rapid return on investment with streamlined dispatch and significant operational workflow improvements.

The visibility and insight realized through the deployment of LocationSmart translate to measurable results for the Roadside Assistance industry.

Enhance Service

Eliminate the need to request address or other important service-related location details. Provide superior service quickly and efficiently to stranded members without the need for them to know their precise location.

Reduce dispatches to wrong locations. Save time and cost by auto-detecting caller location and efficiently deliver service. Notify users when help will arrive.

Real-Time Benefits of Choosing LocationSmart

Gain immediate access to locate virtually all callers, mobile and landline, with minimal integration and deployment. There is no device application required ensuring pervasive reach to both callers and independent service providers.

Device location both in-call and out-of-call with no handset application required

Privacy controls for your users of on-demand and subscription services

Multi-modal methods to communicate with members and service providers SMS and IVR

Mapping, geo-coding and reverse geo-coding services

Points of interest and value-added business data

High-availability system and 24x7x365 support

Proven

LocationSmart, deployed by the leading roadside service providers, simplifies the process to accurately locate and effectively communicate with stranded motorists. Automated location determination provides superior service in optimum time for unparalleled member satisfaction.

To download a PDF of this valuable Roadside Assistance information, please click the button below.