It’s a “sub­way map” visu­al­i­sa­tion of the com­pa­nies, tech and trends. As iA them­selves say, “[it’s] totally unsci­en­tific and almost use­less, but def­i­nitely fun to look at.” They should make a t-​​shirt of this!

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Today, Tel­stra have pub­licly pub­lished their social media guardrails for staff. While these aren’t the first (sorry, Dan Oakes at the SMH, you got that one wrong) cor­po­rate guide­lines on social media for an Aus­tralian com­pany (I’ve helped with a few), they are cer­tainly the biggest com­pany to make them pub­lic. Tel­stra Group Man­ag­ing Direc­tor Pub­lic Pol­icy and Com­mu­ni­ca­tions, David Quilty, has an exten­sive blog post explain­ing the doc­u­ment and its implemeta­tion and impli­ca­tions. It’s worth a read. With the highly pub­li­cised brouhaha at Tel­stra over Leslie Nassar’s Fake Stephen Con­roy Twit­ter account, and the dra­matic increase in cor­po­rate inter­est in social media as a way to improve busi­ness prac­tices and con­nect­ed­ness with stake­holder com­mu­ni­ties, the guide­lines are not before time. With the ben­e­fit of hind­sight, the Leslie Nas­sar inci­dent would have been far more man­age­able had the doc­u­ment been in place before he was exposed as Fake Stephen Con­roy. At …

I’ve been chat­ting with Thomas Van­der Wal online for ages. I con­sider him one of those guys of whom I am all of a fan, a col­league and a guy I’d be glad to have a beer with after work. Today, Thomas went through some issues for us with respect to social book­mark­ing and the value for organ­i­sa­tions. Here are Thomas’ key take­aways in terms of defin­ing and devel­op­ing value: pro­vide guid­ance in con­text to assist unfa­mil­iar users — Amazon’s guid­ance for tag usage is a great exam­ple light usage has real value — users and objects that tag or are tagged infre­quently still have great (long tail) value per­sonal, col­lec­tive, col­lab­o­ra­tive — indi­vid­ual voices col­lect together, some­times col­lab­o­rat­ing on a shared end goal pro­vide many use cases — develop, con­cep­tu­alise and deliver as many use cases for as many lev­els of your organ­i­sa­tion for social tool use, par­tic­u­larly man­age­ment who you may need to jus­tify your efforts to con­tin­u­ally highlight …

I’ve been involved in sev­eral con­ver­sa­tions in the past cou­ple of weeks where I’ve needed to define what an IA is and does. In one instance, to jus­tify my place on a project. While those of us that do IA know in our heads what we are, it’s kind of tough to artic­u­late some­times. My friend, Matthew Hodg­son, has been involved in the con­ver­sa­tion that’s been tak­ing place on SIGIA-​​​​L, and has now come up with one of the best non-​​​​technical def­i­n­i­tions I’ve seen. It’s one you can pass to busi­ness users with­out over­whelm­ing them — and you should: IAs are like those cool Scan­di­na­vian indus­trial design­ers at IKEA. They take the analy­sis — infor­ma­tion require­ments, user’s wants and needs, busi­ness require­ments, processes, strate­gic goals and organ­i­sa­tional dri­vers — and design how peo­ple will inter­act with infor­ma­tion. The result can be as sim­ple as a sys­tems inter­face or as com­plex as a busi­ness tax­on­omy for classifying …

Entre­pre­neur, Jed White, and his com­pany itechne are putting together two Pub­Camp events; one each in Syd­ney and Mel­bourne. I had been hop­ing to be able to attend at least the Syd­ney event. But now, I’m able to attend both as I’ve been asked to present at them on the sub­ject of par­tic­i­pa­tory cul­ture and media. Pretty much right up my alley. My talk, Slouch­ing Toward Inter­twingu­lar­ity will exam­ine: …the power of par­tic­i­pa­tory cul­ture, par­tic­u­larly in its online sense, has returned power to the hands of the indi­vid­ual. We now have the abil­ity to access or dis­trib­ute almost any infor­ma­tion at any time, to inter­act with our cir­cle of friends regard­less of loca­tion and exert sig­nif­i­cant influ­ence on pub­lic and busi­ness insti­tu­tions through the power of our con­nect­ed­ness. In the words of the Pub­Camp site, Pub­Camp is for you if you want to: Under­stand the most impor­tant trends and tech­nolo­gies for Web …