Hi, We have a GN 6210 wireless headset and it doesn't seem to want to hold a charge anymore. It's good for about 1 hour and then starts beeping and goes out. Is there a battery or something that I need to replace?

Office Max still sells the headsets without the charging stand.....will the charging stand take any headset?Office Max still sells the headsets without the charging stand.....will the charging stand take any headset?

When I used this model in the past, it appears that the battery wasn't holding a charge after a year of use. I called them about it and told me that the battery wouldn't hold a charge anymore, there wasn't a battery replacement for it, and that I would have to replace it.

I believe Jabra is currently doing the support for GN. Support can be reached at this link:

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Unplug the unit -- Then grab the ear peice, and slide off the battery, wipe off the metal prongs ...leave apart for a couple minutes, then put back together. Make sure you plug the unit back in. It will take a couple hours for the battery to charge. But this should solve your issue.

Unplug the unit, then take the ear piece and slide the battery off .... When you have the battery detached from the ear piece, wipe off the metal prongs, leave it off for a few minutes, then put back together. Make sure you plug the unit back in. It will take a couple hours for the unit to be charged. That should take care of the issue.

I actually took my GN 6210 apart (not recommended)--the battery is _not_ easily user-replaceable, as it appears to be directly wired to other components. I think when the battery is dead, it's the better part of valor to move on to a newer model.

I suggest http://www.amazon.com/Samsung-WEP200-Bluetooth-Wireless-Black/dp/B000GAO9T2/ which, at the time I write, is very highly rated and is only $25, $5 after rebate. But long after that deal goes, there will be other good headsets cheap, though few with the cool mobile/landline joint compatibility. (I'm mobile-oriented, myself.)