This Privacy Policy governs the terms and conditions under which you (“User”, “Client” or “you”) are permitted to access or use the Storage Asset Management (SAM) website at www.storagedepotocala.com.

By accessing and using this website, User accepts and agrees to be legally bound by this Private Policy. If User does not agree with all of the terms of this Private Policy, User must discontinue access to and use of this website. The terms and conditions below are incorporated by reference into the Transaction Terms and Conditions of users of SAM’s products and services, including but not limited to this website. SAM reserves the right to change or otherwise modify the terms and conditions of this Private Policy without prior notice at any time, and your continued access or use of this website signifies your acceptance of the updated or modified Private Policy.

When you link to another site, you are no longer on this website and this Private Policy does not apply. When you link to another website, you are subject to the privacy policy of that new site. When SAM is contracted to submit a website to search engines, some personal information may be required by such services. For example: contact’s name, company’s name, email, website address, etc. SAM is in no way responsible for how this information is used beyond this point.

Information SAM Collects From You

To provide you with excellent service, SAM asks for specific personal information when you fill out SAM Contact form. In general, SAM receives and stores any information you provide via this website. This includes information that can identify you (“personal information”), including but not limited to your first and last name, telephone number, postal address, and email address.

SAM automatically collects some information about your computer when you visit this website. SAM may use Common Log-file Format Tracking Software to collect the following non-personal information about your visit: your Internet Protocol Address and domain name used but not the email address; the type of browser and operating system you used; the date and time you visited this website; the web pages or services you accessed at this website and the website you visited prior to coming to this one. These items simply help SAM understand what is important to SAM visitors and in no way personally identifies you to anyone.

Website access specific information such as user names and passwords given to SAM by clients is for the sole use of fulfilling contractual duties for the client and will in no way be used or distributed to anyone for any reason. The security of these items for the client is of utmost concern to SAM.

SAM also reserves the right to compile, save, use within the scope of SAM activities, and analyze any and all data (contact and personal data, use history, etc.) that SAM collects from you through this website. SAM uses the personal information that you provide for internal purposes such as responding to your requests for information, contacting you, conducting internal analyses, and processing and completing orders and event registrations. SAM also uses your personal information to communicate with you, such as, for example, to provide you with newsletters, press releases, membership information, or information relating to programs or activities that may be of interest to you.

SAM may also collect and group demographic and preferences information, responses to surveys and other personal information that SAM collects from you into an aggregate, non-personally identifiable form for disclosure to SAM existing or potential business partners, affiliates, sponsors or other third parties. This aggregate data will in no way personally identify you or any other visitors to this website.

SAM may also collect general, non-personal, statistical information about the use of this website, such as how many visitors visit a specific page on this website, how long they stay on that page and which hyperlinks, if any, they “click” on. SAM may collect this information through the use of “web beacons” or other tracking technologies, which are discussed in greater detail below. SAM may collect this information in order to determine which areas of this website are most popular and to enhance this website for visitors. As with other aggregated data, SAM may disclose such data to SAM existing or potential business partners, affiliates, sponsors or other third parties, but this aggregate data will in no way personally identify you or any other visitors to this website.

With respect to all communications that User makes to SAM, including but not limited to feedback, questions, comments, suggestions and the like, and with regard to patterns of usage by the User (such as links accessed): (a) User shall have no right of confidentiality in its communications and SAM shall have no obligation to protect User’s communications from disclosure; (b) SAM shall be free to reproduce, use, disclose and distribute User’s communications without limitation; and (c) SAM shall be free to use any ideas, concepts, know-how, content or techniques contained in User’s communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information.

How SAM Uses Your Information

This information will only be used in direct conjunction with your account and website needs. SAM will not sell or distribute customer lists, email address or any personal client information to any sources outside SAM.

SAM uses information about you for the following general purposes: to provide you with the products and services you request; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve SAM products, services, and website; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with this website; to solicit information from you, including surveys; to resolve disputes or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce SAM Terms of Use; and as otherwise described to you at the point of collection.

How SAM Shares Your Information

Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.

SAM also may share your information:

In response to subpoenas, court orders, or other legal process; to establish or exercise SAM legal rights; to defend against legal claims; or as otherwise required by law. In such cases SAM reserves the right to raise or waive any legal objection or right available to us.

When SAM believes it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of SAM or this website, SAM customers, or others; and in connection with SAM Terms of Use and other agreements.

In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have SAM share such information.

Cookies, Pixel Tags and Web Beacons

SAM and its third party service providers may use a standard technology called a “cookie” to collect information about how you use this website. Cookies reside on your computer and help this website recognize your computer’s browser as a previous visitor. On occasion this website may also set a “session cookie” which helps SAM administer this website. The session cookie expires when you close your browser and does not retain any information about you after it expires. If you do not want information collected through the use of cookies, you should be able to modify your browser preference to provide you with choices relating to cookies. If you choose to reject cookies, you may be unable to use certain services on this website (e.g., those services that require you to log on to this website in order to participate).

SAM and its service providers may also use so-called “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “Pixel Tags”) in connection with some pages on this website and HTML-formatted email messages to track your use of this website in order to provide you with more useful information and a more personalized experience the next time you visit. A Pixel Tag is an electronic image, often a single pixel (1×1), which is ordinarily not visible to website visitors and may be associated with cookies on the visitors’ hard drives. Pixel Tags do not contain any personal information. They allow SAM to count users who have visited certain pages of this website, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when an email has been opened.

Security of Information and Disclosures

SAM takes certain security measures to help safeguard this information from unauthorized access and disclosure. For example, only authorized employees are permitted to access your personal information, and they may do so only for limited reasons. SAM also use firewalls to help prevent unauthorized access to your personal information. Despite the security measures employed by SAM, you should be aware that it is impossible to guarantee absolute security with respect to information sent through the Internet.

Administrative Matters.

SAM reserves the right to contact you in the event of a change in this website’s Terms of Use and/or this Private Policy, or to notify you of other administrative matters in connection with this website (e.g., contacting you to facilitate, complete or confirm a transaction). Because this information may be important to your use of this website, you may not opt-out of receiving such communications.

To the extent SAM is the entity offering the purchase services, when you make a purchase through this website, SAM may collect your credit card number or other payment account number (for example, your PayPal account number), billing address and other information related to such purchase (collectively, “Payment Information”) from you. SAM will use the Payment Information that you provide to bill you for your purchase and to fulfill your purchase. By providing your Payment Information, you are authorizing SAM to give that information to third parties as necessary to confirm and fulfill your order (for example, to process your credit card or payment account number and to send you a rental contract with the applicable company from which you have rented storage space).

Transactions with E-Commerce Partners, Vendors and Advertisers.

When you provide personal information to one of this website’s e-commerce partners, vendors or advertisers, this transaction will occur in connection with the site of the e-commerce partner, vendor or advertiser, not on this website, and, as such, the information you provide is collected pursuant to and controlled by the privacy policy of such e-commerce partner, vendor or advertiser. SAM is not responsible for such parties’ privacy policies and SAM encourages you to familiarize yourself with the applicable privacy policy of the e-commerce site with which you transact business or to contact the operator of such site for more information.

Please be aware that at times, at the request of or on behalf of SAM e-commerce partners, vendors or advertisers, SAM may “pre-populate” forms with your personal information for your review, and, if you so choose, for submission to such e-commerce partners, vendors or advertisers. Accordingly, SAM encourages you to review each pre-populated form carefully before agreeing to submit your personal information to determine who is seeking to collect your information, and to familiarize yourself with the applicable privacy policy governing use of any personal information collected about you.

Accessing, Updating or Deleting Information Collected About You.

This website also gives you the opportunity to modify or remove personal information that you have provided to SAM by way of this website. To the extent that such information is stored in SAM databases, SAM will respond to your changes as soon as reasonably possible. Please note that although this information will not be available on this website after you delete it, the information may remain stored indefinitely in SAM backup and archival records. To the extent that such information is not stored in SAM databases, SAM cannot always ensure that these corrections or deletions will reach such other databases in a timely manner.

California Privacy Rights

California Civil Code Section 1798.83 permits SAM customers who are California residents to request certain information regarding SAM disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please e-mail or write to SAM as described below.

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