My scan keeps telling me i have an infected file (a trojan) and when I instruct, via preferences, that it remove the virus (after having repeatedly tried to quarantine it), now it says it can't remove it:

what happens if you open this folder in the Windows explorer :
C:\Documents and Settings\All Users\.clamwin\quarantine\
and try to delete the file?

Jane

Joined: 10 May 2006

Posts: 2

Location: Washington, D.C.

Posted: Thu May 11, 2006 2:51 am

dear alch,

yes, it worked! no viruses found.
should have done it long ago, but will make contribution tomorrow.
two questions, please, alch.
1) why did the file have to be opened and deleted in windows explorer? instead of just opening up through "my computer," c: drive, and deleting from user files?
2) was leaving the infected file where it was, seemingly in quarantine, exposing the computer to the trojan? should this situation recur, should i take same steps again?

many thanks, jane javascript:emoticon('')
Very Happy

alch

Site Admin

Joined: 27 Nov 2005

Posts: 1751

Posted: Thu May 11, 2006 3:07 am

Jane wrote:

dear alch,

yes, it worked! no viruses found.
should have done it long ago, but will make contribution tomorrow.
two questions, please, alch.
1) why did the file have to be opened and deleted in windows explorer? instead of just opening up through "my computer," c: drive, and deleting from user files?

this should be exactly the same, "my computer" is a windows explorer without the folder tree.

Quote:

2) was leaving the infected file where it was, seemingly in quarantine, exposing the computer to the trojan? should this situation recur, should i take same steps again?

rather not as all references to it would be invalid as they pointed to the original location, not quarantine.

Slug

Joined: 22 Mar 2006

Posts: 24

Posted: Thu May 11, 2006 11:57 am

This brings me to something that has been on my mind for a long time. That is Clamwin should not keep reporting a Virus once it has been moved to the quarantine folder. eg AVG does not check its quarantine folder for viruses, because obviously the previous virii will be there. So I think reporting Virii in the quarantine folder is piontless if not a nuisance.

Michael

edit:

I just realised I have already commented about this elsewhere, so no need to reply

Michael

Last edited by Slug on Thu May 11, 2006 2:12 pm; edited 1 time in total

alch

Site Admin

Joined: 27 Nov 2005

Posts: 1751

Posted: Thu May 11, 2006 2:11 pm

Slug wrote:

This brings me to something that has been on my mind for a long time. That is Clamwin should not keep reporting a Virus once it has been moved to the quarantine folder. eg AVG does not check its quarantine folder for viruses, because obviously the previous virii will be there. So I think reporting Virii in the quarantine folder is piontless if not a nuisance.

Michael

It won't in the next version. In the current release I dod not want to exclude the whole quarantine folder form scanning because it may add a potential exploit.