Agent Tools

The Protective Service Agency assist the elderly and their family with National Resources and Personal Services, (see public services in the menu to the left), that prepare them for the care, safety and protection of their elderly member before crisis, neglect or abuse arises. Should Abuse be apparent, Protective Service Agency will assign an Agent to place the abused in our Protective Service Program immediately.

Protective Service Agency's objective is to prepare you and your family for the nearly impossible challenges we will all face as older Americans, and should there be abuse, mediate your case with the appropriate agencies to assure a case file is indeed opened, and then manage the investigation until those abusers are brought to justice.

At some point in their life time, 95% of all our elderly family members will need assistance with essential daily task. One in three elderly persons will end up in an assisted living facility. This leaves two in three elderly either living with a family member or on their own, and if they live on their own, many of you will have to visit them every day for extended periods of time.

When you are out of town, at your office or out of the country for indefinite periods of time, or if you should become ill or injured, your very task of assisting your elderly family members will inevitably fall under another person’s responsibility for daily care. (See reporting in the menu to the left).

In a majority of cases, this responsibility of care is for the rest of your elderly loved ones life time.

There are millions of American families whose elderly loved ones are at the point of needing daily assistance or already require assistance with essential activities. Regardless of whether your elderly family live in an assisted living facility, a domestic setting or on their own.

Even the families interviewed who assisted their parents daily, said it was not enough just to be there every day and wished they had known about all of the resources available to them because even being there every day, they still needed extra help. Even when assisting for several hours a day, there are still many more hours left in the day where an incident is likely. (See certificate of protection in the menu to the left).

In a study of 1.3 million elderly people, 95% needed assistance bathing, 87% with dressing, 51% with eating and over 44% were diagnosed with dementia. Mental health problems among elderly people include, 11.4% suffering anxiety, 6.4% have cognitive impairments and 4.4% suffer depression and or poor moods. The average number of falls is 2.6 falls per person per year with many of those falls causing serious fractures. Falls are responsible for thousands of deaths every year. As with abuse cases, many falls go unreported.

Currently there are only 1,813,665 total care beds in the United States. There are currently 44 million elderly over 65 years in the system. There are only 16,995 facilities in the United States and they are at 83% occupancy rate or higher. Looking at these numbers, (see statistics in the menu to the left), you can see there is already a crisis and these numbers do not include the nearly 83 million elderly, (Baby Boomers), currently entering in to a system with epic budget cuts, that are underfunded, understaffed, and out of space. For every elderly post surgery person above 4 per staff nurse, the rate of death increases by 7%. In the United States, 95% of elderly care facilities have cases of abuse reported. Rarely do the Police, Medical Examiner or State Inspectors identify facility deaths so the problem for the most part is never addressed.

Not every facility, caregiver or elderly person is abusive; however, the number of abuse cases is staggering. The most cases of abuse reported were in a domestic setting, (family member). There were over 700,000 cases of domestic abuse reported last year and for every case reported, 5 went unreported or 3.5 million cases of unreported abuse. The number of facility related was over 500,000 cases reported and for every case reported 5 went unreported or 2.5 million unreported cases of abuse. One type of abuse you would least expect is the elderly person abusing themselves. When left unmonitored, there are thousands of cases of elderly self abuse every year, many ending in death.

The number one reason for abuse is lack of socialization, or a net work of people who interact with the elderly person on a regular basis. The number one abuse is exploitation. There are many forms of abuse.

Abuse is not easily identified as there are so many forms and if not trained to spot abuse, it could be going on right in front of your eyes, particularly if you are being denied the right to see and check on your elderly loved one.

The following are the different types of abuse that exists:

physical abuse, which includes chemicals (medications)

non-consensual contact of any kind (sexual)

failure by the caregiver to provide care and safety (neglect)

illegal taking, misuse or concealment of funds, property, or assets of an elderly person for someone else benefit (exploitation)

inflicting mental pain and anguish or distress on an elder person through verbal, non-verbal acts, humiliating and threatening the elderly (emotional)

when a caregiver deserts the elderly (abandonment)

failure of a person to perform essential self care task in which such failure causes health and safety issues regarding others or his/her own safety (self neglect)

Please peruse the menu to your left to learn how the PROTECTIVE SERVICE AGENCY works with your family to address the many needs of your elderly loved one, as well, available resources to help educate and assist you with the overwhelming task of care giving in order to prevent Abuse, Neglect and Exploitation.