Terms & Conditions

If an order is taking longer than expected to get to you, please call the restaurant you ordered from directly. Their telephone number is in your order confirmation email. During busy times delivery can take longer than estimated.

By accessing any part of our websites, you are indicating that you accept these terms. If you do not accept any part of these terms and conditions you must leave immediately. These terms and conditions do not affect your statutory rights.

Please note that 2GoOnline is the company that takes the orders online and transmits the orders to the restaurant. The restaurant that receives the order is responsible for preparing the food, its delivery and quality. If you have an issue with the food you have received then you should contact the restaurant directly. Their telephone number is in your order confirmation email.

If you have placed and order and feel something has gone wrong with the order process, for example, not receiving your order, then please contact the 2GoOnline customer services by emailing support@2goonline.co.uk Please detail your name, restaurant, date of order and specific problem.

Returns and CancelationsOnce an online order has been made and submitted to the restaurant, it will not be possible to change, amend or cancel your order. This is because the order is processed and cooked straight away by the restaurant. Credit card refunds will be issued if goods are not delivered due to a fault with the restaurant ordering system. Please email support@2goonline.co.uk if you would like to request a refund. Please detail your name, restaurant, date of order and specific problem.

Personal InformationWhen ordering food online through this website, you will be asked to provide information such as name and contact details. All personal data is collected and used in accordance with our Privacy Policy.

Price and PaymentPrices quoted include VAT where applicable. Delivery costs are calculated once we know the delivery address. This could be an additional charge on top of the product price. While we make every effort to accurately describe each product and price them correctly on the websites, errors can creep in. We therefore cannot guarantee the information displayed is totally error free. If the restaurant discovers a pricing error before fulfilment of your order, they will contact you to confirm if you would still like the food at the correct price. 2GoOnline is under no obligation to compensate you in respect of incorrect pricing.

CopyrightIt is forbidden to copy, print or extract information from this website for any commercial or business use. This website and its content is protected by copyright and intellectual property rights. Material published on it is owned by 2GoOnline Ltd. All rights are reserved. No part of our websites may be reproduced or without the prior written permission from 2GoOnline.

Service Access2GoOnline may terminate or suspend your right to use our websites if you are found to be using fraudulent payment details or making fraudulent orders. While 2GoOnline tries to ensure the website is available 24 hours a day, 2GoOnline will not be liable if the website is temporary unavailable at any time or for any period. We reserve the right to suspend a website without notice. Unfortunately, due to the nature of the Internet, the transmission of information is not always completely secure. Although we have taken steps to protect your information we cannot guarantee that security of your data transmitted. Any transmissions are at the risk of the user.

DisclaimerWhile 2GoOnline tries to ensure that information on our websites are correct, we cannot guarantee that the information is accurate or complete. We reserve the right to make changes to content, services and prices at any time without notice. Some material might be out of date and 2GoOnline makes no commitment to update that material especially information provided by the takeaway restaurant such as menus, pricing and estimated times for deliveries and collections. You are responsible for the security of your password that you registered with us. 2GoOnline take no liability for any unauthorised orders or transactions. While 2GoOnline makes every effort to provide accurate information regarding products, prices and allergenic warnings, the menus are ultimately provided by the restaurants. If you are in any doubt as to allergy warnings or contents of a dish please contact the restaurant directly. 2GoOnline and any subsidiary companies including the officers, directors, employees, shareholders or agents exclude all liability and responsibility for any amount of loss or damage that may result to you or a third party in connection with our services, our websites or in connection with the use, inability to use or results of the use of this website and any linked websites internally and externally.

Transfer We may transfer any of our rights or obligations under these Website Terms without your prior written consent to any business that we enter into a joint venture with, purchase or are sold to.

About Us 2GoOnline Ltd, company number 6523288, is registered in England and Wales. Our registered office is 51 Scrutton Street, London, EC2A 4PJ.

Governing Law and Jurisdiction These Website Terms shall be governed by and construed in accordance with English law. 2GoOnline may revise these terms and conditions at any time. We recommend that you check this page regularly to review any updates.