Not-For-Profit

How do you build trust into service excellence? Customers need to be comfortable and certain of the decisions they make about service excellence. No one makes a buying decision when they are uncertain. A buyer who lacks trust will usually stall the buying process until they come to grips with what they see. Trust to…

Editing is an investment in your success My biggest problem over the years has been my typos and spelling mistakes because of a lack of editing. This has been a continuing problem because I am more concerned with the value of the content. My mind moves to fast to pick up all the typos, spelling…

Value chains increase capacity to get things done Value chains are also known as supply chains. Let’s say you are a small regional community. Imagine your businesses are competing against genuinely global, multi-service, and low-cost digital manufacturers. Customers access their accounts through their mobile phones, paying with a tap on their wearables and learning heaps…

Packaging businesses involves more than products Everyone knows their image is important, but many don’t pay enough attention to it. People can relate and attach themselves if they can connect to an image. This makes packaging businesses a critical aspect which underpins business success. It can be the artwork on your vehicles, the signage on…

When you are challenged tackle it with determination Challenges will generally fit into one of the following four categories. So the first thing to do is categorise them to eliminate confusion. Which category do your challenges fit into? Most of your challenges can uncover countless opportunities. As they emerge, the chances are you will…

The people who know the fish catch the fish Not only are there financial considerations in local marketing, but few local businesses attract clients who live further than a comfortable drive away. A well-planned but straightforward website can be a great way to increase your client base. Nowadays, for many people, the Internet is their…

Don’t be downhearted; a few actions make a big difference In my experience healthy citizens are one aspect of community and business development is often overlooked by people involved. The health problems and frustrations to the health professionals. They become reactive, not proactive in smaller towns and village as they become overworked. The solution lies…

So your workload is preventing your success Are you feeling dissatisfied with your workload and your old ways of trying to cope? Do you have an underlying frustration with the day-in and day? Reduced workload means more thinking time which you can devote to what will have a significantly positive impact on your future. Usually,…

Doesn’t matter where you talk as long as you talk A key to the prosperity creation issues of smaller communities and villages is they choose to stay comfortable. Moreover, when they want to stay comfortable, the status quo remains and, the community never moves forward. An individual’s actions and words can enable others to be…

Managing waste with the ‘3Rs’ Managing waste hierarchy can start with to the ‘3 Rs’. reduce, reuse and recycle. They classify waste management strategies according to their desirability in terms of waste minimisation. The waste hierarchy remains the cornerstone of most waste minimisation strategies. The aim of the waste hierarchy is to extract the maximum…