Rite Aid offers customers a loyalty card
for discounts on sale items, usually marked by a
bright yellow sticker. When products go out of stock, workers
manually slap blue stickers on in their place along with the date
a new order is placed – some of which were found to be more than
six months old.

The group paid 1,110 visits to about 220 of the chain's locations
across the country (five visits per store) and found 40 percent
of stores had at least one sale item missing every time.

Seventy percent lacked sale items in four out of every five
visits. New York City establishments were particularly found to
be lacking, with 20 percent of items absent from shelves.

In the chain's defense, spokeswoman Susan Henderson
told Time Money Land they weren't
contacted before the study was conducted: “While we are
disappointed to hear of any out of stock situations, it is
difficult for us to accurately assess and comment on these
findings," she said.