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About the owner

Chris And Wendy H.

Average reply time:

1 hour 31 minutes

Response rate:

100&percnt;

Calendar updated::

19 Feb 2018

Years listed:

5

Based in:

United Kingdom

Overall rating:

Languages spoken: English

This Apartment has 2 bedrooms, 2 bathrooms and sleeps 4. It’s been listed on Holiday Lettings since 07 Aug 2012. Located in County Durham, it has 50 reviews with an overall rating of 5. The average weekly rate varies from £840 to £1350.

The Owner has a response rate of 100% and the property’s calendar was last updated on 19 Feb 2018.

Map

Map and how to get there

Guest reviews

Excellent– based on 50 reviews
Excellent 50 reviews

Excellent

50

Very Good

0

Average

0

Poor

0

Terrible

0

“Perfect riverside apartment”

Reviewed 29 Jan 2018

Fantastic apartment, wonderful river views and walking distance to everything in Durham. Would definitely stay again!!

Owner's reply:Thank you so much Anne for your positive feedback and such kind words which we appreciate so much. We are so pleased that you enjoyed a relaxing stay as we aim to provide a personal and individual service to meet the specific needs of all our guests. We appreciate all comments with a view to constantly improving our service and apartment facilities.
Kind regards,
Chris and Wendy

“Great place, great location”

Reviewed 8 Oct 2017

The apartment was in excellent order, very comfortable and in a fine location for the city centre. Being right by the river was a bonus, as was the underground car park. We were late arriving but a very patient Chris showed us round and explained everything in good detail. The only problem for me was accessibility: I am disabled and the internal staircase is of a poor design for anyone with mobility problems like mine. I hasten to add that was not the owners' fault. Perhaps some thought could be given to adding an extra stair rail where the present arrangement curves.

Owner's reply:Thank you so much for your positive feedback and such kind words which we appreciate so much. We are so pleased that you enjoyed a relaxing stay as we aim to provide a personal and individual service to meet the specific needs of all our guests. We appreciate all comments with a view to constantly improving our service and apartment facilities for everyone including those with mobility issues.
Kind regards,
Chris and Wendy

“Exceptional riverside apartment in convenient location.”

Reviewed 28 Jun 2017

After a 6 hour drive this is exactly the kind of dream accommodation you want to arrive at. Greeted by the lovely owner, we were shown our allocated parking space and given a tour of the property. I was immediately struck by the beautiful décor and furnishings. So many thoughtful extras too from toiletries to milk, juice and wine! Cupboard essentials and a basket of snacks too. The kitchen (and rest of property) was spotlessly clean and very well equipped. This was comfort at the highest level with double doors opening to table and chairs by the riverside. Within the hour I was sitting in the evening sun, sipping wine and watching the rowers glide by - what more could you want? If you decide to venture out, Durham's many shops, cafes and restaurants are a few minutes walk away, easy routes in and out of the city too. Would love to return one day.

Owner's reply:"Hi Sheila,
Thank you so much for your positive feedback and such kind words which we appreciate so much. We are so pleased that you enjoyed a relaxing stay as we aim to provide a personal and individual service to meet the specific needs of all our guests including late check in. We appreciate all comments with a view to constantly improving our service and apartment facilities for everyone.
Kind regards,
Chris and Wendy"

“Outstanding apartment”

Reviewed 20 Apr 2017

We are from Switzerland and we didn't wanted to stay in a hotel room. We travelled with our two adult girls and stayed five nights. Chris waited for us in the apartment and it was a warm welcome. Showed us the apartment shortly and everything is well organised. We felt home from the first second. The apartment is just beautiful, outstanding and perfect. Real 5star. Not one thing was missed. The view on the river is fantastic. You go out, walk over the bridge and you are in the old part of Durham. The apartment was the perfect choice for Durham. We will be back in this apartment.

Owner's reply:Sorry for the delay in our responce we have been on holiday ourselves. Firstley thank you Peter so much for your positive feedback and such kind words which we appreciate so much. We aim to provide a personal and individual service to meet the specific needs of all our guests. Secondly, we appreciate all comments with a view to constantly improving our service and apartment facilities for everyone and your feedback is invaluable. We hope to see you and your family again soon!
Kind regards
Chris and Wendy

“An exceptional apartment”

Reviewed 29 Mar 2017

The apartment looked wonderful on the website but in reality it was even better! Beautifully decorated and equipped, in immaculate condition and in a perfect location. The view of the river from the light, bright living room was lovely and peaceful (and we saw long-tailed tits playing in the trees!) and the short walk to the attractive city centre was very pleasant. If you like Lebanese food head to the Lebaneat - a vibrant restaurant with such excellent food we went on both nights of our stay! As well as visiting the beautiful cathedral we went for walks along the river - the apartment was ideally located for both. And the generous welcome pack added to the luxury of the experience. We definitely hope to return. Thank you Wendy and Chris.

Owner's reply:Thank you so much for your positive feedback and such kind words which we appreciate so much. We aim to provide a personal and individual service to meet the specific needs of all our guests. We appreciate all comments with a view to constantly improving our service and apartment facilities for everyone.
Kind regards
Chris and Wendy

“Fabulous apartment in central Durham”

Reviewed 22 Feb 2017

This is a 5 star apartment very conveniently situated for the town centre. The property looks fantastic from the photos but it still managed to exceed expectations. The kitchen is well equipped and we were given a super welcome pack. The attention to detail here is excellent. The owner was very personable, being on hand to answer any queries and providing an excellent handover on arrival. We will definitely be back.

Owner's reply:Thank you so much for your positive feedback and such kind words which we appreciate so much. We aim to provide a personal and individual service to meet the specific needs of all our guests. We appreciate all comments with a view to constantly improving our service and apartment facilities for everyone.
Kind regards
Chris and Wendy

“Excellent apartment, immaculate, only minutes walk to city centre attractions.”

Reviewed 2 Dec 2016

This apartment is immaculate. Fully equipped with everything you could possibly need. Hosts Chris and Wendy welcoming and couldn't do enough for us. Situated beautifully directly on the riverbank with balcony overlooking the river. Only a couple of minutes walk and you in the city centre. Thoroughly recommended.

Owner's reply:Thank you for choosing to stay in our Riverside apartment. We are so pleased that you found your accommodation comfortable and that our efforts to make your stay as pleasant and stressless as possible have been successful.
Kind regards Chris and Wendy

“Best holiday apartment we have ever experienced.”

Reviewed 18 Oct 2016

We have stayed in many short let apartments around England and this was the best ever. Chris, the host, met us at the station and ensured that we were comfortably settled; subsequently, when the DVD broke down, he was there almost immediately with a replacement - he did everything to make us feel at home and welcome.
The apartment is ideally situated, just across the bridge from the centre of Durham, with a lovely view of the river - though it was too cold to use the patio it was a pleasure having breakfast and looking out at the rowers training.
The decor was lovely - furniture comfortable and in excellent condition, everything tastefully chosen. The beds deserve particular mention: lots of goose feather/down pillows and fluffy duvets.
There were much appreciated touches such as a welcome basket of biscuits and wine, milk, coffee, tea etc so that we didn't have to go straight to the supermarket, and good quality toiletries. Everything you could possible need was supplied.
We had an excellent week at Elvet Bridge View - it felt like living 'at home', not in a rented apartment.

Owner's reply:Hi Sandie,
Thank you so much for your positive feedback and such kind words. It was our pleasure to meet you and your family. We aim to provide a personal and individual service to meet the specific needs of all our guests. We appreciate all comments with a view to constantly improving our service and apartment facilities for everyone.
Kind regards
Chris and Wendy

“it's just amazing!!”

Reviewed 29 Jul 2013

Last summer I divided my holiday into five weeks, one of them was in this lovely apartment. This week was absolutely the best. The apartment is five star. The balcony and the view were fabulous. the price is responsible. The landlord, Chris, is very good person and very caring. I requested a baby cot and he brought a new one immediately. Also, I got the deposit immediately after checking out through my bank account. I cant wait until the next summer to get it again.

Owner's reply:Thank you so much for your positive feedback and such kind words. We aim to provide a personal and individual service to meet the specific needs of all our guests. We appreciate all comments with a view to constantly improving our service and apartment facilities for everyone.
Many thanks
Chris and Wendy

“Ideal location, with all home comforts catered for. Even better than the photographs!”

Reviewed 3 Jul 2013

This is a well-equipped, luxurious and very comfortable apartment within walking distance of all the attractions, restaurants, shops etc. It is spotlessly clean and beautifully furnished, with plenty of space and facilities for four guests
The biggest advantages are the riverside views and balcony right over the river, and trouble-free city-centre parking. In addition, extremely comfortable king-size beds provide welcome rest after a long day.
A fabulous place to stay, right in the city centre with everything you could possibly require of a self-catering apartment.

Owner's reply:Thank you very much for such great feedback. We are a family run business aiming to provide the highest of standards in hygiene and facilities. We try our best to accommodate any special requests to ensure a relaxed and comfortable stay.
Thank you again for your kind response.
Chris and Wendy

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