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Privacy Policy

This Privacy Policy explains what personally identifiable information is collected and recorded about you during your visit.

This Policy is incorporated into and forms part of the terms and conditions which apply to your use of the site. Please read this Policy carefully before submitting any information.

This site is controlled and operated by Elephant Yard Shopping (referred to in this Privacy Policy as “Elephant Yard“, “we”, “us”, “our” or “www.elephantyard.com”.

Your consent

By accessing, browsing or otherwise using this site, you agree and consent to the collection, use and disclosure of your personal information as outlined in this policy. Personal information is any information which identifies you including, for example, your name, email address, contact details etc.

Active information collection

Elephant Yard Shopping collects personal information that you voluntarily provide via the site. For example, when using the Enquiry Form we may ask you to provide your name, address, telephone numbers and email address. This is not an exhaustive list and we may ask for additional information as relevant from time to time.

Passive Information Collection

As you navigate through the site, certain information may be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as:

Internet Protocol (IP) addresses and web logs

Cookies

Internet Protocol (IP) Addresses and Web Logs

An IP address is assigned to your computer each time that you access the Internet. This enables your computer to send and receive data. Generally, every time you connect to the Internet, your IP address changes. However, in some circumstances (i.e. with some broadband connections) your IP address is fixed. A fixed IP address can be associated with your particular computer and may, therefore, amount to your personal information.

Web log information is non-personal information that is collected by the computer that hosts the site each time you visit. Examples of the type of information that can be collected using your IP address and/or web log information include details of the date and time that you visited the site and the type of Internet browser and computer operating system that you used. We, or our authorised agents, use your IP address and/or web log information to collect and report aggregate information on how the site is being used and ways in which the site can be improved.

Cookies

Use of your information

to provide you with information that you have specifically requested or that we have asked if you would like to receive

for internal analysis so that we can better understand how we can improve our site, products and services

In addition we may use your information to inform you from time to time of other products and/or services we offer which we consider may be of interest to you. If you do not want to receive information in this way then you should leave the relevant checkbox (“Keep in Touch” on the Feedback and Enquiry form) unchecked when we ask for your consent to do this. You may otherwise email us at any time at info@elephantyard.com to indicate that you do not want to receive information in this way from us.

Sharing your information

We may use third parties to perform functions on our behalf in relation to the site and the purposes set out in this policy (for example, website hosting). Such third parties may be provided with access to your personal information if needed to perform their specific functions, but may not use such information for any other purpose.

It is possible that Elephant Yard Shopping could merge with or be acquired by another business or that the operation of the site will be transferred or sub-contracted to another legal entity. To the extent legally permissible, we may share with, or otherwise transfer your personal information to, the resulting legal entity.

Except as set out above, we will not disclose your personal information to any third party unless:

we have informed you about the disclosure when you submitted your information to us and you consented to the disclosure

the disclosure is required or permitted by law or by court order

Security

We take reasonable steps to protect your personal information as you visit and use the site and to protect such information from loss, misuse, unauthorised access, disclosure, alteration or destruction. Unfortunately no data transmission can be guaranteed to be 100% secure. As a result we cannot warrant the security of any information you provide to us and you do so at your own risk.

Storage

Your personal information is stored on secure servers managed by The Welbeck Estates Company Limited t/a Elephant Yard Shopping. Information collected from the use of the site, including personal information, may be stored on secure servers located outside the European Economic Area (“EEA”) in countries whose privacy laws are not as rigorous as those of the EEA. However, we always take steps to ensure the security of your data. By using the site, you consent to the transfer of your personal information to countries outside the EEA.

Your Rights

If you would like to access the personally identifiable information we have collected about you via the site, or if you would like to cancel, correct or update your information, you may:

To protect your privacy and security we will take reasonable steps to verify your identity before granting access or making any such cancellations, corrections or updates.

Changes to this Policy

We reserve the right to modify this policy at any time. Changes to this policy will be posted on this site. Your continued subscription to or use of the site constitutes your acceptance of the policy as revised. It is your responsibility to review the policy frequently. Please contact us at info@elephantyard.com if you have any questions about this policy.

Cookie Policy

Cookies are small text files downloaded onto your device from websites you browse in order to improve your experience.

First Party Cookies

First party cookies are cookies set by www.elephantyard.com and can only be read by www.elephantyard.com

Types of first party cookies used on this website

First Party Session Cookies

First party session cookies are stored by www.elephantyard.com temporarily during a browsing session, and are deleted when you close your browser.

First party cookies on this website are used to give a more seamless browsing experience, and to store details about a user if they log into the administration area of the Content Management System (CMS).

If you wish to disable these cookies, we recommend you do so by disabling them directly within your browser. Please see the link at the bottom of this page for instructions on how to do so.

Disabling these cookies may result in a slight degradation in the browsing experience of the site, and – in the case of registered administrators of the CMS – result in not being able to log in to the administration area.

First Party Persistent Cookies

First party persistent cookies are stored by a website for a fixed period (usually a year or longer) and are not deleted when the browser is closed. Persistent cookies are used where a website needs to remember your preferences, for example, for more than one browsing session, and automatically apply them the next time you visit the site.

Third Party Cookies

Third Party Cookies are set by organisations other than www.elephantyard.com. For example, we use a third party analytics service (Google Analytics) which will set cookies to perform this service. They can be either session or persistent cookies.

This website may also contain content embedded from, for example, YouTube which can set it’s own (third party) cookies. See below for more information on Third Party Cookies.

YouTube

Web pages on the site may occasionally include embedded YouTube videos. Where this occurs, YouTube can drop standard, and flash-based, cookies to collect analytical information. If you wish to disable these cookies, we recommend you do so by disabling them directly within your browser. Please see the link at the bottom of this page for instructions on how to do so.

Google

Google Analytics

This website uses Google Analytics to collect anonymous information about your site usage to help us improve services and better understand user requirements.

If you wish to disable these cookies, there are a couple of ways to do so:

By disabling them directly within your browser. Please see the link at the bottom of this page for instructions on how to do so.

By installing the Google opt-out browser add in. Please see the link at the bottom of this page for instructions on how to download this.

Disabling these cookies will have no impact on your user experience, and will only result in anonymous information about your site usage not being collected.

Google Maps and Google API

This website may use embedded Google Maps and the Google API to enhance site content. Google capture some information as you view a map on their servers, to remember options and preferences such as location, zoom level or type of map, but some analytical information is also transferred about usage.

If you wish to disable these cookies, we recommend you do so by disabling them directly within your browser. Please see the link at the bottom of this page for instructions on how to do so.

Disabling these cookies may result in embedded Google Maps not being displayed correctly (or at all) and not remembering preferences such as location, zoom level or type of map.

Facebook, Twitter, Pinterest and Google+ Social Sharing

When you use one of the social share buttons on the www.elephantyard.com website, a cookie may be set by the service you have chosen to share content through.

Elephant Yard does not control the dissemination of these cookies. You should check the relevant third party website for more information about these cookies. Links are available at the foot of this page.

Terms of Use

By accessing, browsing or otherwise using this site you agree to be bound by these terms and conditions and our privacy policy.

About us

This site is controlled and operated by The Welbeck Estates Company Limited trading as Elephant Yard Shopping (referred to in these terms and conditions as "Elephant Yard", "we", "us" or "our"). Registered number: 00689754. Registered office: The Welbeck Estates Company Limited, Portland Estates Office, Welbeck, Worksop, Nottinghamshire S80 3LT.

How to contact us

You can contact us by email at info@elephantyard.com if you have any questions, comments or complaints about this site.

Privacy and data protection

Full details of how we collect, hold and process your personally identifiable information via this site are set out in our privacy policy.

Intellectual Property Rights and restrictions on use

The contents of the website are protected by intellectual property rights. The owner of these rights is Elephant Yard, its affiliates, or other third party licensors. You may only access, browse, use and print copies of page(s) from this site for your personal and non-commercial purposes.

Any individual person mentioned on this site is here willingly. No personal information such as addresses or photographs are to be transferred or used without Elephant Yard's written permission. You may not copy, reproduce, modify, distribute, republish, display, frame, post or transmit any part of this site without our permission. In particular, you are not permitted to republish any part of this site on another website, in any other medium (print, electronic or otherwise) or as part of any commercial service without our prior written permission. All photographs remain the property of Elephant Yard and cannot be copied.

User comments, testimonials, feedback and other submissions

All comments, testimonials, feedback, suggestions, ideas, and other content submitted to Elephant Yard via this site (collectively, the “Comments”) shall be and remain the property of Elephant Yard. We will retain all worldwide rights to use such Comments in any way we deem fit, commercial or otherwise. Elephant Yard will be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree that no Comments submitted by you to the site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that no Comments submitted by you to the site will be or contain libellous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

Linking to this site

Whilst you may link to the homepage of this site, you must only do so in a way that is fair, does not harm our reputation and does not suggest any form of association, approval or endorsement of you, your goods or services and/or your website by Elephant Yard.

Disclaimer

This site should only be used for information purposes. It is not advice and you should not rely on it to make (or refrain from making) any decision or take (or refrain from taking) any action.

Neither we nor any of our data providers or affiliates gives any warranty or guarantee: (a) relating to the site's accuracy or its fitness for a particular purpose; or (b) relating to the reliability or availability of the site; or (c) that the site and/or our operation of it, the content or the server that makes the site available, are error or virus free or free of other harmful components; or (c) that your use of the site will be uninterrupted.

Availability of the website

We will try to make the website available but cannot guarantee that the website will operate continuously or without interruptions or be error free. You must not attempt to interfere with the proper working of the website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other Internet connected device.

Limitation of liability

All content, materials and information on the website are provided on an "as is" basis and you assume total responsibility and risk for your use of the website and use of all information contained within it.

To the fullest extent permissible by applicable law, we do not make any express or implied warranties, representations or endorsements whatsoever with regard to the website or any information, service or product provided through the website.

To the fullest extent permitted by applicable law, we accept no liability for any loss or damage of any nature whatsoever and howsoever arising out of or in connection with the viewing, use or performance of the website or its contents whether due to inaccuracy, error, omission or any other cause and whether on the part of Elephant Yard or our servants, agents or any other person or entity.

Notwithstanding any other provision of these terms and conditions, Elephant Yard does not attempt to exclude or limit its liability for death or personal injury resulting from its negligence in any way.

You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the website and is compatible with the website. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from the website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for taking sufficient precautions and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

Third party links

This site may contain links to third party websites. We are not responsible for, nor do we endorse in any way such third party websites or their content. If you decide to access any of the third party websites linked to this site, you do so entirely at your own risk.

Changes to these terms and conditions

We keep these terms and conditions under review and will place any updates on this site. Any changes will be effective immediately upon posting to the site and your continued access, browsing or other use of the website constitutes your agreement to all such terms and conditions. You should therefore ensure that you read the terms each time you use the site.

Governing law and jurisdiction

These terms and your use of this site are governed by, and shall be construed in accordance with, the laws of England and Wales. The English courts shall have exclusive jurisdiction over any dispute which may arise.

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Accessibility

If you have any questions regarding accessibility, or if you experience any difficulty in using our site please get in touch.

Improving website visibility

If you are using Internet Explorer, Mozilla Firefox, Chrome, Netscape or Opera you can increase or decrease the font size by pressing the + (plus) or - (minus) keys on the top of the keyboard whilst holding down the Ctrl key (Cmd key for Mac users).

Alternatively, if you have a mouse with a wheel, you can increase and decrease the size of your fonts in your browser by moving the mouse wheel up or down whilst holding down the Ctrl key (Cmd key Mac).

All browsers also support pressing the Ctrl key (Cmd key Mac) and 0 (zero) at the same time to reset the font back to the default font.

Navigation

A hidden menu at the beginning of each page allows screen reader users to skip navigation and jump to the main content (access key S).

Colours

To ensure that our site is clear and easy to read, we have chosen font and background colours which contrast significantly.

If you wish to override the site's colours, you can change your browser settings to suit your own requirements.

Stylesheets

Cascading style sheets are used for all visual layout. If your browser does not support stylesheets, the content of each page will still be readable and clearly structured.

Please refer to the Help section of your browser if you wish to apply your own stylesheet.

Forms

To ensure easy navigation, all forms fields follow a logical tab sequence and are clearly labelled to make the process of filling them in as easy as possible.

Links

All text links should clearly identify where they go. Links which open in a new window should be labelled "opens new window". If you do not have JavaScript enabled, the information will be displayed in the same window - use the back button on your browser to return to this website.

Making your computer work for you

There are a number of other ways in which you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you.