Privacy & Security Policy

SPAM RELATED PRIVACY ISSUES

New Zealand Unsolicited Electronic Messages Act 2007

We manage and send newsletters and email marketing campaigns for many companies and organisations in New Zealand. All email campaigns and newsletters are sent to opt-in contact lists, we do not send spam or unsolicited email. Sending of unsolicited email is illegal in New Zealand under the Unsolicited Electronic Messages Act and we take appropriate measures to ensure that all emails we send comply with this Act.

Subscribing to a contact list

When someone subscribes to a contact list our system will automatically send a confirmation email to the address provided. This confirmation email includes an activation link that must be clicked to activate the subscription. This allows us to confirm that the person subscribing is the owner of the supplied email address.

To unsubscribe from a contact list

All email campaigns and newsletters that we send include an unsubscribe link, usually located at the bottom of the email. Clicking this link will promptly unsubscribe from the contact list. Alternatively replying to the email to let the sender know that you would like to opt out of future emailings should resolve the problem. If you continue to have problems see the Reporting Violations section below.

Transparency

All email campaigns and newsletters we send include contact information for the company responsible for the email, usually located at the bottom of the email. This information includes a contact address and/or telephone number. All our email campaigns use a real email address in the reply-to header, this allows subscribers to contact the sender simply by replying to it.

Privacy

The privacy of the companies we work for and their customers is very important to us. We collect and store personally identifiable information such as names and email addresses gathered through subscription forms. The information we collect is treated as confidential and will never be sold, given, rented, traded or otherwise disclosed to others.

Security

We take appropriate measures and use appropriate technology to ensure the security of all personally identifiable information we keep, these measures include the use of up to date firewalls and secure Unix web and email servers.

Legal disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process.

Reporting violations of this policy

If you have received an email from any of our servers that you believe was sent in breach of our privacy policy, our terms of service or in breach of any law please send a copy of the email to
. Please include the complete email headers from the email you received, do not just forward the email to us or the headers will be lost. See the instructions below to obtain the complete headers from Outlook or Outlook Express.

Outlook: How to Obtain the Full Email Headers

Open the message in a separate window.

In the View menu, select Options.

In the Message Options dialog, copy the entire contents of the Internet headers section.

Paste the headers into a new email and send to us at abuse@boltmail.co.nz. Do not forward the email you received because the headers will be lost.

Outlook Express: How to Obtain the Full Email Headers

Open the message in a separate window.

In the File menu, select Properties.

Click the Details tab in the dialog.

Click Message Source.

Copy the entire contents of the Message Source dialog.

Paste the headers into a new email and send to us at abuse@boltmail.co.nz. Do not forward the email you received because the headers will be lost.

Email Headers
Using extended email headers,we can track the originator of any email sent from BoltMail. All emails include the following headers:

Header

Description

X-Mailer-LID

The mailing list this message was sent to

List-Unsubscribe

A URL you can visit to unsubscribe yourself from this list

X-Mailer-RecptId

A unique ID for the recipient of this email

X-Mailer-SID

A unique ID for this mail send

X-Mailer-Sent-By

The user ID for the BoltMail user who sent the email

Contact Us

BoltMail is a division of christopherbolt.com. If you’d like to find out more about our services or have any concerns please don’t hesitate to get in touch.