My Kubota dealer 's great service

Got a call from my dealer today. He informed me my warranty will expire soon . He said they would be glad to bring my tractor in for a check up in case anything covered by warranty looks bad before expiration. And, yes , free of charge !!

Gonna talk with them in person to see if there is a catch. If not I 'm gonna take the opportunity and also have them weld on FEL hooks I been wantin ' just to throw a little money their way.

There are old sailors and there are bold sailors, but there are no old, bold sailors.
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B2320, 48 " Woods Brushbull, LA304 loader, modified Kingkutter carryall, Middle Buster

Re: My Kubota dealer 's great service

Originally Posted by ultrarunner

I have stories like this... always thought it was urban legend...

Seriously, sounds like you've got the perfect Dealer.

Sounds like it to me also. But, I will be careful on the face to face to make sure they aren 't tryin' to add cost somewhere like, "We topped off your fluids, flushed your radiator, torqued your wheels, washed and polished . That will be x $ 's please. " I 've grown skeptical in my old age.

There are old sailors and there are bold sailors, but there are no old, bold sailors.
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B2320, 48 " Woods Brushbull, LA304 loader, modified Kingkutter carryall, Middle Buster

Sounds like a very smart dealer. If he finds something under warranty they fix it and kubota pays them. if they find a maintenance item you pay for it (as long as you approve it). I'm sure Kubota has some system to measure how much warranty $ they spend per tractor or compared to similar sized dealers.

Re: My Kubota dealer 's great service

Donn I agree. Smart dealer and good for business. I 'll only pay for maintenance if I think it is something I can 't do myself. On face to face talk deal will be don 't fix non-warranty work until you contact me and give me a price quote.

There are old sailors and there are bold sailors, but there are no old, bold sailors.
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B2320, 48 " Woods Brushbull, LA304 loader, modified Kingkutter carryall, Middle Buster

Re: My Kubota dealer 's great service

Just had the face to face. Not entirely free, but I suspected that. Gotta pay for transport since I have no trailer or friends with trailer. I don 't mind that 'cause time and fuel is money that I don 't expect dealer to give away .

There are old sailors and there are bold sailors, but there are no old, bold sailors.
------------------------------------------------------------
B2320, 48 " Woods Brushbull, LA304 loader, modified Kingkutter carryall, Middle Buster

Re: My Kubota dealer 's great service

Originally Posted by donn12

Sounds like a very smart dealer. If he finds something under warranty they fix it and kubota pays them. if they find a maintenance item you pay for it (as long as you approve it). I'm sure Kubota has some system to measure how much warranty $ they spend per tractor or compared to similar sized dealers.