tips

Accidents at work are happening even when owners and managers of firms are trying to introduce workplace safety measures and precautions. What is most important is that the way employees respond to accidents at work is fair to the injured and in accordance with the law. In the event of an accident occurring by the superior, he/she must know the exact protocol in order to best assist the injured person in accordance with the law.

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Workplace accidents are more common than you might think. According to the Health and Safety Executive (HSE), UK businesses lost 4.7 million working days in 2008 due to injury. If there is an accident in your workplace, what are your obligations and what can you do to ensure that it does not happen again?

The steps you need to take

You must first take care of the person who is injured.

By law, you must provide first aid equipment including sterile pliers and bandages, and ensure staff knows where to find it. Your employees’ safety comes first. Call 911 if it is an emergency. If it is not, transport the injured employee to a medical facility.

You must provide the place where the accident happened.

The site of any serious accident should be secured for investigative purposes. You are obliged to report some work-related accidents. If one of your staff is seriously injured, you are legally obliged under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) to report the incident to the HSE Incident Contact Center as soon as possible.

You must fill out the paperwork in accordance with the law.

An incident report should be completed and any claims should be reported to your worker’s compensation insurance carrier within 24 hours of the incident.

You need to help an employee get back to work after an accident, and you need to improve workplace safety.

Make safety a priority, establish a relationship with a medical provider, and plan ahead for transitional modified jobs. In this way employers will be able to deal with work-related injury should one occur.

Stay up to date with legislative changes to remain compliant.

Keep records of any serious incidents and injuries. This is a legal requirement. The information should include the date, time, and a brief description of what happened. Do not ever ignore hazards, forget to involve staff or neglect new legislation.

If not enough time is spent finding ways to improve your business, it will suffer and stand in place instead of always improving. Your business might become stagnant. New clients are not the only thing your firm needs but it plays a huge part in a successful business. The most important thing besides reaching new clientele is keeping the big clients that you already work with. In order for your firm to become more successful, you will need to learn new ways of keeping your clientele happy and always coming back. Here are five tips that can help you with this:

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Always be available for your clients

Your clients need to feel that you will always be there for them. They need to be able to always reach you. You must always be ready to assist them, if not in person at the moment than at least by answering their emails and picking up their calls.

Have a good website

There is a good chance that your firm already has a website. Many lawyers do not realize the importance of a nicely designed website and they usually leave their sites very plain looking. Sometimes their websites are even missing important elements and information that law firms need to have. This is the same as having an unclean office. You wouldn’t want clients to see that kind of office, would you? It would make for a poor showing. It is the same with poorly designed websites. You have to have a modern and clean design that will show off your firm and yourself as a professional.

Spend time on your clients

Your clients need to know that you are always interested in them. Call them frequently and send them emails, even to just sometimes ask them how they are doing. We can’t stress this enough, you will be amazed at how positively people react to a friendly call.

Create a good business plan

A good law firm needs a good business plan. Do you have on? If you don’t, you should think about it and note it down. Your new business plan will become a great motivator for growing your firm in the direction that you want it to grow.

Launch email campaigns

A great way to reach a lot of potential new clients is by email and good marketing. This way you will be able to easily explain what your firm does to many people at once.