"I see the [fire] bottle is already out for delivery to us. I want to thank you for rushing this bottle out. You got us out of quite a bind." S.G. from Florida

Log In Help For Existing Customers

While you may log in as a new customer, there are benefits to logging into your existing account, including instant access to your current billing and shipping addresses (no need to re-enter). You can also review your order history and track FedEx and UPS shipments whether they were placed by phone, fax or on-line.

If we DO have your email address on file

If you have received order confirmations or shipment tracking information from us in the past, your email address is already on file. You can use our standard login method. If you don't know your password, click the "Forgot Password" link and we will send a password recovery email to your email address.

If we DON'T have your email address on file

If you have ordered from us before and know your Customer Number* but never gave us your email address, you can use this alternate login procedure to gain access to your existing account.

* Your Customer Number may be found on the packing list for one of your prior orders.

If you need help logging in, call 1-800-688-6946 (press 2 for customer service) during normal business hours.