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Privacy: The information you provide will be used by Match.com International Limited and/or DatingDirect.com Limited, Meetic’s group companies (by which we mean Meetic, any parent company of Meetic, and any subsidiaries of Meetic or its parent company), and their service providers located within and outside of the European Union (described herein as, the “Meetic Group”) in order to provide you with access to the Meetic Services. You may access or request access to information concerning you in order to have it modified, deleted or to forbid any further use of it by us in the dedicated “My Account” section of Match or by using the contact details provided in the Terms of Use. Some information, comments or content (e.g. photographs, video, profile, lifestyle) that you optionally provide may possibly, under your own responsibility and on your own initiative, reveal your ethnic origin, nationality, religion and/or sexual orientation. By providing such optional information, you confirm your intention and, consequently, expressly consent to, and take sole responsibility for, the processing of this mentioned “sensitive” data by us and our group companies, and their service providers located within and outside of the European Union. We will process and protect the information you provide to us in accordance with your privacy choices and the Terms of Use.

For any complaints and enquiries you may contact us here. If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at http://ec.europa.eu/odr. Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.

*Data based on an extrapolation from Research Now survey conducted in April 2018, among a representative sample of 10671 persons aged 18+ in the UK, which has been combined with the total population of this age group (Source Eurostat 2018).3% of interviewees have ever been in a relationship with someone they claim having met on Match.

We are a member of the Online Dating Association (ODA) which was set up to ensure high standards of behaviour by dating service providers serving the UK. The ODA Code of Practice is binding on members of the Association.

As an ODA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.

The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies. The ODA monitors enquiry and complaint levels and the issues complained about. It can intervene if it sees worrying trends or serious matters of concern.

Further information about ODA can be found here. A link to our customer service arrangements is provided here.