Customer Service today is not being taught to the young ones at all. I am 62 next month at present unemployed I am doing work experience. So far I have noticed that I am the oldest one in the building on a Tuesday. Everyone else is quite younger than me. The young lady who is on reception is really good on customer service. She asked me if I liked working their I said yes. I do I know very well that it is going to take me a long time to get to the jobs that you are doing that does not bother me it's the working conditions that have to be improved