Best Contact Centers in the World - Global Contact Center Masterclass Best Practice ConferenceHear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives

Overview

Veritas BI offers BI/CPM tooling. On top of this, we offer a packaged, yet customizable, performance dashboards for call centres. The dashboards are a very effective tool to improve quality, increase customer satisfaction and reduce costs through optimal utilization of the call centre capacity.