Choose Your Appointment Location

Virtual doctor visits are available. Otherwise, choose one of the locations below to schedule a primary care clinic appointment. Find information for specialty care or other non-primary care appointments on our specialty page, or by calling 763-581-CARE.

Maple Grove Hospital

Inpatient and emergency care services are offered 24 hours a day, seven days a week. Please note that certain services, retail and dining, and administrative departments may have different hours of operation.

Welcome to Maple Grove Hospital

We’re honored to welcome you to our facility. Together, we are ready to deliver the best healthcare, the way it ought to be practiced. We promise to provide care that puts you in the driver’s seat, guided by experienced professionals and the right information—all in a welcoming, healing environment.

The hospital does not restrict visitors or visiting hours. You can choose who you would like to visit you and when, and you can share these preferences with your healthcare team. We just ask that you respect other customers and their families’.

For the safety of our customers, caregivers, and other visitors, people who are sick with a fever, rash, cold, or flu should not visit the hospital.

The main entrance is open from 6 a.m. to 9 p.m. Outside of those hours, you may use the Emergency Care Center entrance, which is open 24 hours a day, seven days a week.

Rooms and Lodging

Each of our 130 private rooms are designed specifically to create a soothing, healing environment for you. This includes:

A high-definition TV, which includes movie channels, DirectTV, and educational videos ranging on topics from self-care to surgical procedures, plus music therapy and a relaxation channel.

A bedside remote control gives you push-button access to changing the temperature, lighting, and window shades.

A bathroom is stocked with toiletries, a hair dryer, and hand towels.

Family members or friends are welcome to stay overnight with you in your room. We have pullout sofa beds and will provide linens and pillows upon request. We also offer hospital-rate discounts with hotels in the area.

Café & Gift Shop

The Four Seasons Café is located on the hospital’s garden level. With stone walls and floor-to-ceiling windows overlooking an outdoor patio and natural wooded surroundings, the Four Seasons Café is a perfect place to dine.

Gift Shop

Maple Grove Hospital offers a traditional hospital gift shop – but not the traditional product assortment associated with the hospital gift shops of past. Check out our ever-changing selection of new and trendy gift ideas for someone recovering in the hospital…or a fun purchase for yourself or friend. Here are just a few sections you can browse at The Gift Shop at Maple Grove Hospital:

Floral Arrangements/Green Plants (room delivery available)

Balloons

Jewelry/Accessories/Handbags

Greeting Cards, Paper Products, Note Cards

Chocolates/Candy/Snacks/Beverages

Toys, Games and Plush

Baby Apparel/Keepsakes

Seasonal Items

Home Accents/Décor, including candles and framed art

Books and Magazines

Lactation Supplies

The Gift Shop is located on the first floor of Maple Grove Hospital, just to the left of the Welcome Desk.

For more ideas or information about product availability, call the Gift Shop at (763) 581-1725.

Store Hours:

Monday-Friday 8:00 a.m. to 6:00 p.m.

Saturday- Sunday 10:00 a.m. to 3:00 p.m.

Security and Escort

The main security desk is located at the Emergency Care Center entrance. Security personnel make rounds through the entire hospital around the clock. If you would like an escort to your vehicle, stop by the security desk.

At Maple Grove Hospital, we feel caring for the whole person is critical during times of illness, lost and transition. That is why we provide a variety of spiritual care offerings to our customers and their families. Chaplains, who respect all spiritual and religious preferences, are integral members of the healthcare team and are always available upon request. We also partner with our customers to accommodate visits from a Catholic Priest, Jewish Rabbi, protestant chaplain, or Muslim volunteers or Imoms. And if you just need a quiet place for personal reflection and prayer we offer a Meditation Room.

Preparing for your Arrival

Maple Grove Hospital Pre-Admission Form

For your convenience, please complete our secure, online Pre-Admission Form through Mychart and expedite your arrival at the Family Birth Center. If you do not have a MyChart account you can sign up online. This form should be completed six weeks prior to your due date. If you have any questions, please contact our Family Birth Center at 763-581-2000.Register

Community Health Assessment

2013

The Community Health Assessment and Implementation plan was approved by the Maple Grove Community Health Steering Committee on October 31, 2013. The Maple Grove Hospital Board of Directors approved the Community Health Assessment report and the Implementation Plan which is based on needs identified in the Community Health Assessment on November 20, 2013.

The Community Health Assessment was approved by the Maple Grove Community Health Steering Committee on October 3, 2016. The Maple Grove Hospital Board of Directors approved the Community Health Assessment report on November 16, 2016. The Maple Grove Hospital Board of Directors approved the Community Health Assessment Implementation Plan which is based on needs identified in the Community Health Assessment on April 3, 2017.

The Community Health Assessment was approved by the Maple Grove Community Engagement Advisory Team on October 31, 2019. The Maple Grove Hospital Board of Directors approved the Community Health Assessment report on November 7, 2019.

Additional Resources

Services & Programs

Child Life Services

Coming to the hospital can be a stressful time for children and their caregivers. At Maple Grove Hospital our Child Life Department strives to create a positive health-care experience. Whether you are coming to our Emergency Care Center, are hospitalized on our pediatric inpatient unit, are receiving care in one of our Procedural Care Clinics or visiting a family member, our certified child life specialists are here to help children and their family cope with illness and hospitalization. Our child life specialists help children and teenagers cope and heal through play, preparation, education, and procedural support. At Maple Grove Hospital we know that a child’s well-being depends on their family. Our child life specialists are available to provide information, support, and guidance to you and all members of your family to successfully manage these experiences. Talk to you care provider if you are scheduled to come to our hospital and think your child would benefit from meeting with a child life specialist.

Emergency

The Emergency Care Center is staffed by board-certified emergency care professionals around the clock, every day of the week, so you get expert care close to home. In cases of extreme trauma, we are able to stabilize you before moving you to our Level I Trauma Center at North Memorial Health Hospital in Robbinsdale. Please go to an emergency room or call 911 if you are experiencing a sudden onset of severe symptoms, such as but not limited to: chest pain or heaviness, confusion or slurred speech, suicidal feelings, or uncontrolled bleeding.

Hospitalist Program

We are the team that is completely dedicated to your hospital care and experience. Consider us your primary-care provider of the hospital: at your bedside, day or night, helping you make the best, most informed decisions about your care.

Imaging

When your care team orders specialized tests or procedures to help develop a diagnosis and care plan with you, our imaging teams are there to give you the inside scoop. From inpatient to outpatient, CT to X-ray, we will help give you and your care team a totally new perspective.

Medical, Surgical and Intensive Care Centers

The Maple Grove Hospital Medical, Surgical and Intensive Care Centers provide individualized high quality care with an emphasis on healing and the caring for the whole person. Full range of services includes the customers with medical needs and surgical needs. Our intensive care unit is outfitted with advanced technology for those customers that have more critical needs. Our care is focused on anyone age 18 years old or greater. Our 24/7 coverage includes a full complement of interdisciplinary health care team: Registered Nurses, Hospitalist Physicians, Social Workers, Respiratory Therapists, Physical Therapist, Occupational Therapists, Nurse Practitioners, and Physician Assistants. We are customer focused with a goal to meet the unanticipated needs of each customer before they even know they need something.

Neonatology

Palliative Care

Our interdisciplinary team of physicians, advance practice nurses, clinical social workers, and chaplains collaborate with you as you face serious illness, with the ultimate goal of alleviating your symptoms and giving you the best possible quality of life as you receive treatment.

Pediatrics

Maple Grove Hospital offers a team of board-certified pediatricians (in partnership with the University of Minnesota Masonic Children’s Hospital) to provide excellent care in a kid-friendly way. Hospital-based pediatricians are available 24 hours a day, seven days a week. They partner with emergency care physicians, radiologists, neonatologists, and primary care providers to ensure seamless, integrated care for all young ones and their families.

Pharmacy

Our outpatient pharmacy has experts who will work with both you and your care provider to get you the medication you need when you visit the doctor or our hospital. We make sure your prescriptions are working and safe, answer your questions.

Pregnancy & Birth - Family Birth Center

Our birth center offers 36 postpartum beds, 10 labor and delivery rooms, and 2 operating-room suites for C-sections. Each room has space for family members to sleep. Anesthesiology, neonatal nurse practitioners, and OB/GYN physicians are on staff 24 hours a day, 7 days a week.

Rehabilitation

Rehabilitation services (speech pathology, occupational therapy and physical therapy) are available on-site, seven days a week, from 8 a.m. to 4:30 p.m. Respiratory Therapy is available 24 hours a day, seven days a week.

Surgery

The Maple Grove Hospital Procedural Care Center combines advanced surgical technology with responsive, personalized care. We offer six operating rooms, two procedure rooms, and in-house anesthesia. With a family consultation room and patient tracking board near the waiting area, your family can stay involved in the status of your care. Surgical services include: general surgery (colonoscopy, endoscopy, and more), gynecology surgery, orthopedic surgery, total joint (knee and hip) surgery, robotic general and urology and plastics.

Voyage Healthcare, formally known as North Clinic, is an independently owned, multi-specialty practice. Voyage Healthcare provides the positive healthcare experience you deserve through every stage of life. Locations are located in the northwest metro.

Join Our Team

Careers

We do healthcare differently. Our supportive, responsive culture allows team members to provide the unmatched customer service we’re known for. Empowering customers to achieve their best health is our top priority, and we strive to demonstrate that in every aspect of our care.

You’re never just a body or just a volunteer at Maple Grove Hospital. Our 500 volunteers help provide some of the very best customer service in the area, in part because we strive to put you in a position that plays to your best strengths and interests. Give back in a way that is meaningful and interesting to you.

North Memorial Health looks at healthcare differently. We empower customers to achieve their best health because engaged and informed customers have better health outcomes and better lives. Can a healthcare system make healthcare...healthier? We say yes.