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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

After being loyal to the Radisson Hotel in Manchester, NH since 2010 my wife and I decided to celebrate our 7th Anniversary at the Holiday Inn Express and Suites just down the road. The room itself was amazing. We were in the third floor Jacuzzi...More

Hi Daniel J-
Thank you for choosing our Holiday Inn Express for your recent visit to Manchester. I am very, very sorry to hear that you were not fully satisfied with your experience during a special occasion for you & your family. We appreciate your...More

Ok, let me just say that Shaimaa is a rockstar! Yep, the other reviewers are correct, she’s their secret weapon for customer service at breakfast. Next, Kim at the front desk was warm, welcoming and accommodating - helped me get checked in and settled early...More

Shaimaa is fantastic! I travel every week and I have never experienced such professionalism & outstanding service at breakfast. From the time I was greeted to the time I departed the experience was better than breakfast at a diner. Bravo Shaimaa! You should be applauded...More

There are two Holiday Inn properties in this area. Some reviews are confused - there is no diner at the Holiday Inn Express. And I was confused when I made a reservation and ended up at the Express...but I am sure glad I did!
Great...More

This was my first visit to this hotel. This was the day before the big 03/13 snow storm.
Negative things: I was not acknowledged as an aspire member, I was not offered points. The beds were harder then other HIE's I've stayed at. The sheets...More

Thank you for your question. No unfortunately our facilities are for guest of the hotel only. But I believe The Executive Health and Sports Center does. You can reach them at 603 668-4753. Hope this helps.

Good Morning, Thank you for considering the Holiday Inn Express and Suites. All four of our suites include a fireplace and Jacuzzi. You would want to make sure you book a fireplace/Jacuzzi suite. We hope to see you soon!