Help your client to know where the electricity box, gas and water valves, and fire extinguisher are.

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Tip​: talk to agencies

A community transport service in a flood-prone area used the travel time between locations to talk to clients about preparing for floods.

You could invite a representative from an emergency services agency to talk to your clients about being prepared. This may be one of the fire services, the NSW State Emergency Service, the NSW Police Force or the Australian Red Cross, depending on what emergencies your community might experience.