Online Service Request

For the convenience of our customers, common types of service requests can now be submitted online. Expect a response to online service requests by the next business day. For weekend or holiday service requests, please call 503-761-0220 and a message will be relayed to the field service representative on call.

Request a Meter Re-read – If your bill is higher than normal, request that a meter reader take a second look to assure that the meter reading reported for billing purposes was correct. We’ll notify you if the reading is correct and if we suspect a leak may be to blame for the high bill.

Report a Problem – If you have any problems with your service that don’t fall into the other categories or if there is something that you have noted as a problem in the system generally, let us know what it is.