Location

Description

This course is delivered by the Elite Centre for Manufacturing Skills (University of Wolverhampton)

Learning aims:-

Introduction and outline of the training course and European funding support

Introduction to Communication techniques in the workplace

Your responsibility for good communication

Understand the benefits of good communication in the workplace

Learning outcomes:-

Knowledge of different communication techniques and the attributes of a good communicator Be able to identify the actors that influence communication and the impact on individuals Be able to apply the knowledge in the workplace and improve work performance. Recognise good and poor practice and develop own style of communication.

Under the EU funding rules, eligibility will be checked before the course commences

People currently undertaking a modern apprenticeship are not eligible for this funded course

Your business must be located in the Black Country to be eligible for this course