I am a confident professional, working in the hospitality industry. Driven to deliver exceptional customer service resulting in successful business outcomes through my willingness to strive for perfection. Recognised for exceeding expectations and nurturing fruitful relationships with customers.

Semiramis Hotel - Mangalia, Romania

Events Planning Trainee

Grand Hyatt Dubai - Dubai, United Arab Emirates

Had to deal directly with all the steps of the planning of an event; The acting Admin of the Events Office for 1,5 months.

Guest Relations Staff

World of Wonders - Bodrum, Turkey

Front Office reception

May 2015 -
September 2015 · 5 months

Dealt with guests’ reservations for restaurants and all kinds of requests within and outside the hotel, arranged transportation to different points (airport, places within Turkey) and was involved in organizing events like: birthdays, wedding anniversaries, group meetings, “Marry me” organizations.

Trainee

Kronwell - Brașov, Romania

F&B service

November 2014 -
March 2015 · 5 months

Working in : Food and Beverage department as a Bartender Assistant, for 60hrs;
Culinary department in the Banqueting Kitchen, for 60 hrs;
Room Division department as a Housekeeper Assistant, for 60hrs.