Country Inn & Suites By Carlson, Oklahoma City at Northwest Expressway

3141 NW Expressway,
Oklahoma City,
OKUS73112

Location

Located in Oklahoma City (Nichols Hills), Country Inn & Suites By Carlson NW Expressway Oklahoma City is convenient to Coronado Square and Lake Hefner Park.

Why Stay Here

Fitness Center

Free Wi-Fi

Elevator

24-Hour Front Desk

Business Center

Accommodation Details

Make yourself at home in one of the 80 individually furnished guestrooms. Free wireless Internet access keeps you online, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.

Restaurants, Lounges & Bars

Breakfast. It`s the most important meal of the day, which is why they have created five different and equally delicious breakfast zones with the Be Our Guest Breakfast, so you can rest assured you`ll always have a good morning at Country Inns & Suites By Carlson. And as always, it`s on the house.

Choose from these mouthwatering breakfast options:

Bagels

Belgian waffles

Fresh fruit

Hot and cold cereals

Muffins

Tea, juice, milk and coffee

Toast

Yogurt

Pools & Spas

Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities include complimentary wireless Internet access and a fireplace in the lobby. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

IMPORTANT INFORMATION

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Free Up to 2 children under the age of 14 years stay free of charge when using existing beds.

One additional older child or adult is charged USD $15 per person per night when using existing beds.

One older child or adult is charged USD $15 per night in an extra bed.

One child under 2 years is charged USD $10.00 per night in crib.

AMENITIES:

24-Hour Front Desk

Complimentary Newspaper in Lobby

Express Check-In

Express Check-Out

Fireplace in Lobby

Free Breakfast

Free Wi-Fi

Laundry Services/Laundry Facility

Outdoor Seasonal Pool

Safe Deposit at Front Desk

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

TripAdvisor Traveler Rating

Based on 331 reviews
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayWe were in Ok City for a graduation and only stayed 1 night.

Vickie H
from

Submitted on 29-05-2016

The first thing that bothered me was that I was unable to pay cash up front for the room. I was required to have a credit card to rent the room. I ended up paying cash the next morning but there was a hold put on my card that still hasn't been released 3 days later. Also we had 4 people staying in the room and I had to go get extra towels and they told me they were booked up and didn't seem to have any extras available for us so we had to share towels and washcloths.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayMemorial weekend stay

Steve M
from Dallas, Texas

Submitted on 30-05-2016

Rooms were very nice and comfortable. Clean and nice hotel. Location is ideal. The lever in the bathroom broke but it was fixed quickly. Staff was courteous and room was cleaned timely. I would definitely be staying here again.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayCould be better

Carl_Manchester
from Manchester-UK

Submitted on 30-05-2016

I stayed at Country Inn and Suites in Springfield IL and was. Very impressed with everything from start to finish so I had high hopes for another hotel in the same chain. I have to say it was rather disappointing.
Upon arrival there was on-one at the check-in desk and no bell or anything so I just had to wait. When a member of staff did come there was no apology for keeping me waiting.
The room was OK. Most aspects of he room were clean but the carpet could benefit from a clean and the bath h...
I stayed at Country Inn and Suites in Springfield IL and was. Very impressed with everything from start to finish so I had high hopes for another hotel in the same chain. I have to say it was rather disappointing.
Upon arrival there was on-one at the check-in desk and no bell or anything so I just had to wait. When a member of staff did come there was no apology for keeping me waiting.
The room was OK. Most aspects of he room were clean but the carpet could benefit from a clean and the bath had not been cleaned properly. There were some small maintenance issues in the bathroom too (sealant needs replacing, grouting not fresh, loose shower fittings).
I wold describe the room as dated and basic.
Breakfast was adequate. Wi-if was very good.
Whilst this is a good option with free parking you can probably get something better for a similar price. It is unlikely I wold stay there again if I ever return to OKC
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Country Inn & Suites By Carlson, Oklahoma City at Northwest Expresswayokay

Gary G
from Greenville TX, United States

Submitted on 03-06-2016

we were in Oklahoma City for our granddaughters graduation and needed a place to stay... our son recommended the Country because it was cheap and close to the events we we're going to be involved in. Enjoyed a good quite night of rest and a good breakfast to start our day. Look forward to spending the night there again if the occasion arises

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayAnother pleasant stay

Parker5819
from Oklahoma City, Oklahoma

Submitted on 04-06-2016

Always a pleasant stay at this property. Nice rooms. Courteous staff. Breakfast is standard fare but adequate to meet most needs. Convenient location for moving around OKC. Some complained about parking but I've never had an issue even they are booked

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayGood for the price

mellissak73
from Indianapolis, Indiana

Submitted on 07-06-2016

We stayed overnight and didn't have any problems. The rooms were an adequate size and clean. The guy at the front desk seemed to be overwhelmed or was having a bad day as he wasn't very friendly when I tried to check in early after requesting early check-in when I booked the hotel. Breakfast was really good tho! We'd stay here again­???­??╝

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayEnjoyed the stay!

JLArchuleta
from Tulsa, Oklahoma

Submitted on 11-06-2016

The room was clean, the staff was friendly, and we were located in a safe neighborhood. Well worth the price. Breakfast was also excellent. I recommend this hotel to friends and family members. No complaints.

We brought our toddler who was eager to swim. When we got to the pool, we were underwhelmed. It is really small. And because of the construction of a new hotel not 15 feet from their pool, it had construction debris floating in it. Lots of tiny, white styrofoam pellets everywhere. And on a hot June afternoon, it was actually a bit cold.
Our room was adequate, clean and comfy bed. The blackout curtains don't work well, daylight poured in at 6:30 AM. Clean bathroom. Okay breakfast experience, ...
We brought our toddler who was eager to swim. When we got to the pool, we were underwhelmed. It is really small. And because of the construction of a new hotel not 15 feet from their pool, it had construction debris floating in it. Lots of tiny, white styrofoam pellets everywhere. And on a hot June afternoon, it was actually a bit cold.
Our room was adequate, clean and comfy bed. The blackout curtains don't work well, daylight poured in at 6:30 AM. Clean bathroom. Okay breakfast experience, because you can make a waffle.
If you have plans to be away from your room, and all you want is a decent place to crash, then this place is good. The pool and breakfast were disappointing.
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayMe and my lady were here for our anniversary weekend!

Breonna P
from Oklahoma City, Oklahoma

Submitted on 22-06-2016

Love this hotel. We were here for our anniversary for a romantic weekend, and we are now engaged ! We love the hotel. It's quiet and clean. Didn't get to go to the pool because doors were locked. Breakfast was pretty good!

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayGreat Hotel

C7580WCmariaf
from Oklahoma City, Oklahoma

Submitted on 27-06-2016

Very clean and comfortable. Has all the amenities you need! Full hot breakfast was awesome! I've stayed here several times and will stay again. I would gladly recomend this hotel to anyone, for leisure, business or family stays.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayAll Plusses!!!!!

chuckbizbuilder
from Austin, Texas

Submitted on 28-06-2016

County Inn & Suites is comfortably great place to stay . Super service, great free breakfasts and very nice rooms!!!!
So if your in a city where a Country Inn & Suites exist, the solution of the question, "Whre to stay???" is answered.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayWedding Event

Anita Marie Z
from Altus, United States

Submitted on 28-06-2016

It was so nice to be able to have various family members come in from out of state and have them at the same location, then we could visit family on the floor. Having breakfast was convenient and if we choose to eat in our rooms that was a perk too! Thank you for our wonderful stay, it make the event more eventful!

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayWonderful Hotel

Tennie S
from Wynona, United States

Submitted on 04-07-2016

I took my grandsons and foster son for a little road trip. We took Route 66 and I let the older boys drive. We got to the hotel and were so happy to see how clean and nice it was and how easy it was to check in. The room was nice, big, clean. The beds were very comfortable and the bathroom was clean and very big. We had a delicious breakfast the next morning. Coffee was excellent and food was too. Checkout was as simple as walking past and saying we are leaving. Everyone was so nice and ...
I took my grandsons and foster son for a little road trip. We took Route 66 and I let the older boys drive. We got to the hotel and were so happy to see how clean and nice it was and how easy it was to check in. The room was nice, big, clean. The beds were very comfortable and the bathroom was clean and very big. We had a delicious breakfast the next morning. Coffee was excellent and food was too. Checkout was as simple as walking past and saying we are leaving. Everyone was so nice and friendly. I will definitely stay here again.
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayClean, convenient, friendly

David L
from Mount Horeb, United States

Submitted on 04-07-2016

We have stayed here several times while visiting our son who was a student at OCU. It is conveniently located with easily drivable access to campus. Rooms are always clean and comfortable. Staff is always friendly and helpful. They also have an very good breakfast to help start the day.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayDisappointing stay

radelster
from Rogers, Arkansas

Submitted on 06-07-2016

One of the 'perks' from Country Inn... the warm cookies. upon arrival to the hotel you are greeting with a sign - no cookies as we are waiting for a new microwave oven. Not sure what kind of cookies are 'baked' in a microwave, and would have never imagined these were microwave cookies.... but there is a Walmart < 1 mile from the hotel... and they were 'waiting' for a microwave?
The hotel is located on a divided highway, so leaving to head south, or coming to the hotel from the north,...
One of the 'perks' from Country Inn... the warm cookies. upon arrival to the hotel you are greeting with a sign - no cookies as we are waiting for a new microwave oven. Not sure what kind of cookies are 'baked' in a microwave, and would have never imagined these were microwave cookies.... but there is a Walmart < 1 mile from the hotel... and they were 'waiting' for a microwave?
The hotel is located on a divided highway, so leaving to head south, or coming to the hotel from the north, results in having to make a U-Turn in order to get in & out of the facility.
We had a king room on the 3rd floor, back side of the building. The room itself was very clean, had a good smell, and the a/c was cool. No issues at all with the room itself.
The 'view' from the room... another new building going up directly behind gives view to construction, and mud. The swimming pool is outside (no photos on the hotel website....) to the north side of the building. We could not SEE if from our window, however you could EASILY hear the kids making noise there.
The building itself is 10 stories, but apparently only 9 rooms/floor. We were very disappointed to find that directly across from our room... 2 adults and 2 young children... LOTS of noise (why you would put a room with toddlers directly across from a room with just 2 adults, makes no sense to me).
We stayed 2 nights, and on the 1st morning we went down to breakfast. We arrived at 9:30 (served from 6-10)... and we could not get into the room. It was packed, and people standing outside the room. We went elsewhere to find breakfast. The 2nd morning, we were just ready to get out so left without breakfast.
If we did not have a non-refundable 2nd nite, we would have cancelled and went elsewhere.
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayNot my reservation

Tara V
from Springfield, Missouri

Submitted on 12-07-2016

I booked a romance package online for my husband and I. We were to receive a king Jacuzzi room with champagne and chocolate. Upon arrival there was no champagne or chocolate. When we inquired about it we were told that you could not book that kind of package online and that we didn't pay for that anyways. We showed the front desk where you could order that package online for that hotel and were still told too bad. The girl up front even called someone and we were still told too bad. Silly that t...
I booked a romance package online for my husband and I. We were to receive a king Jacuzzi room with champagne and chocolate. Upon arrival there was no champagne or chocolate. When we inquired about it we were told that you could not book that kind of package online and that we didn't pay for that anyways. We showed the front desk where you could order that package online for that hotel and were still told too bad. The girl up front even called someone and we were still told too bad. Silly that they wouldn't honor that. The room was nice or they would be getting a 1 star review from me. The room was the only saving grace for them. Make sure you book a room on the street side or you'll be looking at another building. The pool is very small and the towels for the pool are even smaller. I am a vey petite lady and couldn't even wrap it around me to use the restroom. There are also no lounge chairs to lay in only sitting chairs. Again the room was very clean and spacious. Our view of the city was fantastic.
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayWe got bit

Twister7096
from Bryceville

Submitted on 14-07-2016

We have been here a few times to participate in a yearly event. We have never been disappointed. This visit was just as the last ones however we had a few unwanted guests that decided to make a meal out of us. We woke to the itching irritation of bed bug bites.
Once altering the staff they relocated us to another room. It did take until the following day to obtain compensations. The associate I spoke with said the manager was far to busy to deal with my concern.
Just goes to say even the best...
We have been here a few times to participate in a yearly event. We have never been disappointed. This visit was just as the last ones however we had a few unwanted guests that decided to make a meal out of us. We woke to the itching irritation of bed bug bites.
Once altering the staff they relocated us to another room. It did take until the following day to obtain compensations. The associate I spoke with said the manager was far to busy to deal with my concern.
Just goes to say even the best places have their range of problems. I am 3 weeks into nursing these bites to heal.
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Country Inn & Suites By Carlson, Oklahoma City at Northwest Expresswayok for overnight

Vincenzo D
from Gardner, Massachusetts

Submitted on 16-07-2016

family of 5 and room was a bit tight however it was for an overnight and we just needed to sleep. staff was good. service was good. breakfast was your normal continental spread. ok hotel to stay in for the night

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayGood for the Price

James C
from Stillwater, Oklahoma

Submitted on 19-07-2016

If you need a hotel that is comfortable but not new and want value this is great. Pool is outside and tiny but has a pool, not bad for a room rate of less than $80 with AAA..
Oh and another plus, really big in room half fridge!!

Country Inn & Suites By Carlson, Oklahoma City at Northwest Expresswaycomforable

Autumn C
from arizona, United States

Submitted on 20-07-2016

I stayed there for a international convention. It was easy access to the highway and close to stores and fast food if you like that. The Breakfast every morning was fantastic and useful with the timing. I was visit again.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayGreat hotel for the price

Adam H
from

Submitted on 24-07-2016

We really enjoyed our 2 nights here. It was very quiet due to the fact there are no long straight hallways for sounds to echo down. We stayed in the studio king with a pull out sofa for the kids and had plenty of room for the 4 of us. The bathroom was very large and the bar in the room gave us plenty of space for all of our snacks and stuff so the room didn't feel cluttered the whole time. The TV has and HDMI in to hook the surface to for watching movies and the Internet was plenty fast and was ...
We really enjoyed our 2 nights here. It was very quiet due to the fact there are no long straight hallways for sounds to echo down. We stayed in the studio king with a pull out sofa for the kids and had plenty of room for the 4 of us. The bathroom was very large and the bar in the room gave us plenty of space for all of our snacks and stuff so the room didn't feel cluttered the whole time. The TV has and HDMI in to hook the surface to for watching movies and the Internet was plenty fast and was never a problem. Breakfast was good, the pool is outside but we didnt swim, location is right in the middle of everything. We went back and forth between Frontier City, Whitewater Bay, and the Zoo and it was easy to get to all of these places. We will definitely stay here again. Pro tip: bring your own pillows. The ones in the room were pretty flat and they had no extras they would give us which I thought was pretty odd. Overall 9/10 for
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayWasted potential

Mark K
from

Submitted on 26-07-2016

The stay started off with a power outage. While there were some lights on, there was nothing in the stairwells...on a hotel with 10 floors. They had to string Christmas lights, and the management seemed honestly unconcerned. Between that and the dirty sheets on the sofa bed, there was a plain lack of attention to detail.
And that's disappointing, because this could be a really nice hotel. Room was great for the price, and bathroom was nice too.
Probably not coming back.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayThe Good, The Bad, and The UGLY

joshuachatman
from Memphis, Tennessee

Submitted on 29-07-2016

My wife and I stayed at this hotel to celebrate our two year wedding anniversary. We checked into a beautiful looking hotel.
The Good:
The location is in the middle of Oklahoma City and it is incredible. Everything is about 5 to 15 minutes away from the hotel. The location is on one of the main streets in OKC. Also, some of staff were nice, especially Melanie. She was a really nice manager, who cared for the customers.
The rooms look phenomenal and the beds were very comfortable.
The Bad:
Th...
My wife and I stayed at this hotel to celebrate our two year wedding anniversary. We checked into a beautiful looking hotel.
The Good:
The location is in the middle of Oklahoma City and it is incredible. Everything is about 5 to 15 minutes away from the hotel. The location is on one of the main streets in OKC. Also, some of staff were nice, especially Melanie. She was a really nice manager, who cared for the customers.
The rooms look phenomenal and the beds were very comfortable.
The Bad:
The pool was not the cleanest during the day. We saw hairs floating around different parts of the pool, also there were filthy particles and sand at the bottom. My wife and I grabbed the pool cleaning net to attempt to clean the pool ourselves.
Also, the breakfast is not the best. The waffles are good, but everything else is not tasteful.
The UGLY
In the middle of the trip, MINUTES after housekeeping cleaned our room. I spotted a baby BED BUG crawling on top of the bed. I killed the BED BUG and presented it to the manager. She apologized and moved us to a different room. I asked her if there will be a compensation for us because we spotted the BED BUG and she said there would be. The customer service regarding the issue of the BED BUG was HORRIBLE. They only offered 10% off which totaled to $23. The general manager was not apologetic about the situation. I had to contact her THREE times, left TWO voicemails, and she still did not return my phone call. I probably wouldn't have talked to her if it wasn't for me contacting her for the THIRD time. She rudely insinuated that my wife and I brought the BED BUG into the hotel. Also, she assumed that 10% off for finding and presenting the BED BUG to them was an adequate amount.
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayOKC Visit

PSS2311
from Texas

Submitted on 30-07-2016

We took a 3 day trip to Oklahoma City and stayed at this hotel. We drive in from Texas and checked in about 9pm. The clerk at the front desk was not very friendly and looked like he was bothered v when I asked for 2 keys. He said he was running low on keys and for me to check back the next morning. We went to our room and it was average. The king size bed was hard and uncomfortable to sleep on. The carpet felt damp and smelled funny. We were tired so didn't say anything. The next morning we had...
We took a 3 day trip to Oklahoma City and stayed at this hotel. We drive in from Texas and checked in about 9pm. The clerk at the front desk was not very friendly and looked like he was bothered v when I asked for 2 keys. He said he was running low on keys and for me to check back the next morning. We went to our room and it was average. The king size bed was hard and uncomfortable to sleep on. The carpet felt damp and smelled funny. We were tired so didn't say anything. The next morning we had free breakfast, it was pretty good, they offered a variety of items. The pool was very small and usually packed so we never got in. Only certain floors have ice machines so we had to go to the 1 st floor to get ice. The hallway on our floor was always hot and musty. The walls were paper thin so we could here the person in the next room snoring very loudly. We had to leave the tv on to down it out. You can hear everything going on in the hallway as well. We put out the do not disturb sign on our door so we could sleep in, but the housekeepers were talking and laughing very loudly so that didn't work. The staff were not very friendly at all, they never smiled or said hello. They all looked like they hated their job.
I don't think we'll stay here again.
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayAverage Hotel..

Brittany K
from Sioux Falls, South Dakota

Submitted on 08-08-2016

This hotel is neat because it is set up a lot different than most Country Inns. The lobby area was nice and breakfast was good. Service was great and staff was friendly. However, this hotel needs a serious face lift. The carpet right outside our room had a large white stain..looked like maybe a bleach stain. Inside our room there was also a large black stain..not really sure what it was, but not very appealing. The rooms are also very dark-not much for lighting. Could be a really nice place with...
This hotel is neat because it is set up a lot different than most Country Inns. The lobby area was nice and breakfast was good. Service was great and staff was friendly. However, this hotel needs a serious face lift. The carpet right outside our room had a large white stain..looked like maybe a bleach stain. Inside our room there was also a large black stain..not really sure what it was, but not very appealing. The rooms are also very dark-not much for lighting. Could be a really nice place with a little bit of remodel.
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Had never stayed before- but in the general area of where we needed to be in the city. Nice location, quiet & off main road. Well lit front parking lot, just not enough spaces in front. Clean room, although a but small for 3-4 adults (regular room). Suites would most likely be better for accommodating 3-4 adults.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayWill stay again

Tinya74
from

Submitted on 14-08-2016

Booked a standard king room for my fiance, our 5-month old baby, and myself. The room had a mini fridge, microwave, & coffee maker. This is a non-smoking hotel.
The room was spacious, very clean, modern decor, large flat screen TV. Bed was very comfortable with 4 nice pillows, nice sheets, & warm blankets. Extra pillow & blanket in closet.
They provide mini cribs, no fee. I asked for one & it was delivered within 15 minutes. It was clean, had a firm little mattress, and my baby slept fine in i...
Booked a standard king room for my fiance, our 5-month old baby, and myself. The room had a mini fridge, microwave, & coffee maker. This is a non-smoking hotel.
The room was spacious, very clean, modern decor, large flat screen TV. Bed was very comfortable with 4 nice pillows, nice sheets, & warm blankets. Extra pillow & blanket in closet.
They provide mini cribs, no fee. I asked for one & it was delivered within 15 minutes. It was clean, had a firm little mattress, and my baby slept fine in it. Much appreciated.
A/C was quiet and effective. It was around 100 degrees outside and we got cold in our room; had to ease-up on our settings!
Loved the bathroom. Modern, bright, super clean. Water was nice & hot (love a good hot hot shower!). But the shower head had 2 settings: pathetic sprinkle or weak stream. Took forever to get my long, thick hair rinsed out due to the sad lack of pressure.
Something different (from our experience) was the "clean tv remote." It was coated with a smooth soft vinyl (?). Because of the coating, it can be sprayed with cleaning fluid & easily sanitized without any damage to the remote. I liked that a lot. TV remotes are full of germs; in our own homes and hotels. What a great idea on reducing the germ-spread.
Our room was across from the elevator. From the "peep hole" in our door, I could see people entering/exiting the elevator. From my bed, I could hear people entering/exiting the elevator. Could have done without the noise but I've experienced worse. It wasn't a deal breaker. No one was being loud or inappropriate so it was tolerable.
The rest of the hotel; quick rundown......
STAFF:
Friendly, accommodating, professional.
LOBBY:
Cozy. Has cookies for guests. Also chilled, cucumber-infused water. Try it. It is refreshing! I was pleasantly surprised.
FITNESS CENTER:
Tiny but modern & fresh.
VENDING MACHINES:
Accepts cash or debit/credit card with surprisingly reasonable prices. 85┬ó for a can of soda? At a hotel? Not since 1990. So that was kind-of cool.
THE ice machine is also in the lobby. There is supposedly another ice machine on the 5th floor but my fiance couldn't find it. Said he found vending machines on the 5th floor, but no ice machine (?). There are 10 floors total....and 1 ice machine. :/
POOL:
Outside. Sparkly clean. Very small.
BREAKFAST:
Slept too late both mornings for breakfast, so can't comment.
WIFI:
Not bad. Average speed but reliable.
Overall, I enjoyed my stay at Country Inn & Suites and will return.
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayBrief Stay

Richard R
from Wichita, United States

Submitted on 15-08-2016

We found this place while searching for bed and breakfast in the OKC area. The romance package at Country Inns and Suites was just as good. We arrived a few minutes after check-in time and the room was ready to go, including chocolate and a bottle of wine on ice (included in the romance package). The room was huge, and had plenty of room for two people or a family (we talked about bringing ours back with us again). The bed was comfortable, and the in-room jacuzzi was great! The shower is in the...
We found this place while searching for bed and breakfast in the OKC area. The romance package at Country Inns and Suites was just as good. We arrived a few minutes after check-in time and the room was ready to go, including chocolate and a bottle of wine on ice (included in the romance package). The room was huge, and had plenty of room for two people or a family (we talked about bringing ours back with us again). The bed was comfortable, and the in-room jacuzzi was great! The shower is in the jacuzzi as well, which was nice, all contained in one. No noise, friendly staff, and a place so comfortable that we slept in past breakfast (though there was still some around as we were checking out). Will definitely be staying again next time we are down that way. You can't beat this type of setup for the price!
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayGreat place to stay and priced right.

FrogMuskogee
from Muskogee, OK

Submitted on 20-08-2016

We have stayed here on several occasions and I have never submitted a review. It is a clean, well kept multi-level hotel that has nice rooms and a staff that is exceptional. The breakfast that comes with the reservation is adequate and comparable with other venues that offer breakfast. The egg fare offered was a cheese omelet which while not great was WAY better than the usual scrambled eggs you get in these type of place.
The rooms were adequately large and clean and the bed was very comfor...
We have stayed here on several occasions and I have never submitted a review. It is a clean, well kept multi-level hotel that has nice rooms and a staff that is exceptional. The breakfast that comes with the reservation is adequate and comparable with other venues that offer breakfast. The egg fare offered was a cheese omelet which while not great was WAY better than the usual scrambled eggs you get in these type of place.
The rooms were adequately large and clean and the bed was very comfortable.
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayStaff was very rude especially Sam

PJ C
from Tucson, Arizona

Submitted on 20-08-2016

Last year we gave this hotel a 5, I don't know what happened in one yr but this trip the staff was terrible. Sam the desk clerk was rude and argumentative, the GM wasn't much better when we went to speak with her. We will never stay at a Carlton hotel again. The entire staff needs customer service training and Sam should look into another career, like maybe a dog trainer, no, not even a dog deserves his type of behavior.

Country Inn & Suites By Carlson, Oklahoma City at Northwest Expressway5 NIGHT STAY great value for money

Sharon O
from Dublin, Ireland

Submitted on 29-08-2016

was not expecting much to be honest, it was at the end of a two week stay in USA and we were doing a budget stay! Had stayed in a more expensive hotel on same stretch of road a week earlier and was very surprised at the attention to detail and the level of comfort offered here. Free newspaper every morning, welcoming juice and cookies at reception at all times of the day. Access to tea and coffee at reception too - all free. The breakfast was not particularly to my liking but then again I am fus...
was not expecting much to be honest, it was at the end of a two week stay in USA and we were doing a budget stay! Had stayed in a more expensive hotel on same stretch of road a week earlier and was very surprised at the attention to detail and the level of comfort offered here. Free newspaper every morning, welcoming juice and cookies at reception at all times of the day. Access to tea and coffee at reception too - all free. The breakfast was not particularly to my liking but then again I am fussy and really careful about sugar levels in food, but seriously - fruit, waffles, cereals, eggs, bacon and fried potato, as well as yogurt, bread - malt with fruit, plain bread, and bagels definitely pleases a lot of people including my husband. The room was large, the bathroom was very adequate with a really good powerful shower. Tea/Coffee making machine, fridge and microwave pretty much covers all angels. Hairdryer and iron and ironing board are standard and useful. Flat screen T.V with cable will keep you entertained if necessary. Air conditioning is great but a little noisy. For a family with young children this hotel offers everything and would really be affordable. We traveled as a couple and were very happy with the access to wifi, both in the bedroom and in the downstairs computer room - which had printing facility. There is a small gym, which I should have availed of but didn't!, also the laundry facility was really welcome at this point in our travels. The swimming pool is located badly, it gets the sun late in the day, but it is a pleasant facility and we have discovered the tourists do not come to Oklahoma for sunbathing.
We found the staff to be really helpful and polite, the receptionist on the night of our arrival was an absolute character with lots of stories and very welcoming.
I wanted to dislike this place but really could not! I would replace all the carpets with more hygienic flooring - wooden floors - but that is a personal preference.
Certainly the reception area is cheerful and there are some nice touches, there is a book exchange system anyone can avail of but there are some dodgy plastic flowers and other ornaments. That pretty much sums it up, attention to detail is there, not to everyone's taste but commendable. I can't help liking this place.
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It was great. I don't remember who checked me in but she was great and very knowledgeable with what was going on and who was checking in and out. Breakfast was basic and nothing that I would stay an extra 20mins for but overall it was great.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayGreat Stay in OKC

M5233UJdebbiep
from

Submitted on 15-09-2016

I have stayed here approximately 6 times. The service has always met my expectations; the room was clean; temperature was easily adjusted to my liking; and the hospitality area and breakfast room was clean and properly manned with knowledgeable personnel. I have 5 more stays this year and I will be staying here!

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayPotentially the last stay here

ajchandra
from Ankeny, Iowa

Submitted on 17-09-2016

Every year we come and stay here and this could be the last time. Granted we know coming in the rooms are nothing to be excited about - we are only really there to eat breakfast, shower and sleep. Somehow this year we did not end up with a suite but a regular 2 queen sized bedroom (which was fine). But this room felt like there was no barrier between them as we could hear pretty much everything that was going on outside the room.
But while we were staying there, we came back to the hotel to see...
Every year we come and stay here and this could be the last time. Granted we know coming in the rooms are nothing to be excited about - we are only really there to eat breakfast, shower and sleep. Somehow this year we did not end up with a suite but a regular 2 queen sized bedroom (which was fine). But this room felt like there was no barrier between them as we could hear pretty much everything that was going on outside the room.
But while we were staying there, we came back to the hotel to see several cop cars around which was strange. When we passed by the hotel desk in the lobby nothing was even said to us.... When we got up to our room they were right next door to us. With the noise level not taking much to hear inside our room - we could tell something was going on. It took over 45 minutes for them to be gone with them consistently coming in and out of the room next to us and several officers in the hallway. Very surprised none of the hotel staff could say anything about what was going on the best response we got was "an incident happened earlier today and now those guests are no longer staying here" well duh... I could clearly gather that but it was very upsetting considering we had no idea what was going on.
Its frustrating because every negative comment about staff is said to be "addressed" by the management by this page but since 2013 it seems that these methods are not working. The only helpful staff member was the gentleman that was there a few days who checked us out.
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayA good experience, except for the mold around the tub.

ottofueler
from Nashville, Tennessee

Submitted on 18-09-2016

This hotel is oddly vertical. There are many floors, but each floor is pretty small.
Our two-night experience was good. Air conditioning worked very well. Fresh cookies are a wonderful treat. There's plenty of parking.
I was disappointed in the mold around the bathtub. A little bleach would fix it. The problem is--why do they allow mold around the tub caulk? Fix it. Makes me wonder what else is not clean.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayWonderful stay

Dennis H
from The Colony, United States

Submitted on 20-09-2016

Everything was excellent -- except the pillows. They were very soft and extras were not available. (The next time we come, I'll just have to remember to bring mine from home.) The breakfast offered a wide choice of beverages, cereals, breakfast meat, breads, fruits, and you could make your own Belgian waffle.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayLong distance triathlon world championships.

phillipmarion2014
from Brisbane

Submitted on 27-09-2016

We stayed for a week whilst training and racing in long distance triathlon world championships. It was positioned very well for the race site at lake Hefner so was good for us. It is probably about 15 minute drive to downtown. Shops and eateries close by. The room was clean and was serviced daily. The room had a microwave and coffeee maker. Also Wifi. We. Would stay here again.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayAnniversary trip

bigmike02
from Sherman, Texas

Submitted on 02-10-2016

Me and my wife spent the night here for our 4th anniversary... We where aloud to check in an hour early..our jacuzzi room was on the 4th floor...The room was very clean...The wifi worked well.. The breakfast was basic in size but tasted good...

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayGreat place to stay

davidky6871
from Louisville, Kentucky

Submitted on 06-10-2016

Every thing was perfect. The staff were great. Everything I asked for was in the room & it had an amazing view. No complaints On the breakfast. Even had seconds. Hated to leave because I slept so good.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayReally nice motel...really

allisunra
from Kansas City, Missouri

Submitted on 06-10-2016

Nice motel...a bit sloppy with door keys that keep losing codes so that you get locked out of rooms and back exits a lot...other maintenance issues such as loose handrails in the pool, etc...old heaters that decide to stop working. But overall everything is clean, works and staff could not be improved upon.
Management ...totally different story...two day stay asked to speak to manager. Never happened.
Apparently too busy and important to speak to the riff raff staying at the place as she had mee...
Nice motel...a bit sloppy with door keys that keep losing codes so that you get locked out of rooms and back exits a lot...other maintenance issues such as loose handrails in the pool, etc...old heaters that decide to stop working. But overall everything is clean, works and staff could not be improved upon.
Management ...totally different story...two day stay asked to speak to manager. Never happened.
Apparently too busy and important to speak to the riff raff staying at the place as she had meetings to attend. You know the type..you went to high school with ten of her
Anyway.. not bad, not great...long way to go to being great
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayGood stay.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayNot at all like home...

Loren L
from

Submitted on 15-10-2016

Hotel was clean. Breakfast was good. Room was so small. They put a roll in bed in a king size room which did not fit unless placed in front of the door. When I told them this they said it was a fire hazard, but had no alternative to offer. Staff was extremely rude and unhelpful. Any requests I had were quickly answered by a no from the front desk. They never went out of the way to assist in any form. No extra chairs, hangers, change. They seem to be unable to think out of the box and dev...
Hotel was clean. Breakfast was good. Room was so small. They put a roll in bed in a king size room which did not fit unless placed in front of the door. When I told them this they said it was a fire hazard, but had no alternative to offer. Staff was extremely rude and unhelpful. Any requests I had were quickly answered by a no from the front desk. They never went out of the way to assist in any form. No extra chairs, hangers, change. They seem to be unable to think out of the box and deviate from their front desk handbook guide. Such a shame as it is decorated with such a homey feel. Yet, one clearly does not feel at home here.
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayVery Dirty

eric w
from

Submitted on 16-10-2016

I stayed at Hotel last night and the room bathroom was filthy. There was hair all over the floor and in shower plus the toilet seat was not clean and you could clearly see where someone had sat, DISGUSTING!!!! Room also smelt bad but the hair was super gross.
Eric

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayOKC Stay

N619SBjayl
from

Submitted on 31-10-2016

Excellent value for the price. It was convenient to our activities and the Will Rogers airport. Free breakfast was fine with lots of choices. Plenty of toilet articles for use and were always refilled during cleaning process.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayPoor attitude

Robert A
from Jefferson, United States

Submitted on 03-11-2016

A/C did not work properly. Due to pump failure there was only hot water in the rooms, no cold. Could not take shower. Upon checkout desk clerk refused request to discount room due to problems, saying that there was nothing he could do about it. He made no attempt to contact a manager or supervisor.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayCLEAN, COMFORTABLE, GOOD VALUE

RetiredTeacher33yrs
from Bryan, Texas

Submitted on 07-11-2016

Stayed here 2 nights. Room large (2 queen beds), had fridge/microwave and beds very comfortable! View is nothing to speak of, but that didn't matter to me. Great varied breakfast! I enjoyed the indoor pool and hot tub. Would stay here again.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayGood value/price relationship

Stephan B
from Frankfurt, Germany

Submitted on 07-11-2016

I travelled one week through the South-West from AZ, to NM, TX, and OK. I spent almost the same at every hotel I stood but in this hotel I had the feeling to get the most for my money. Service was friendly and the breakfast was good. Just the business center needs a faster computer.

Country Inn & Suites By Carlson, Oklahoma City at Northwest Expresswaythe front desk didn't care to be at work

Dieasha O
from oklahoma city, United States

Submitted on 09-11-2016

didn't want to be bothered, and he didn't want us bothering him. he gave us our keys and told us to go to the elevator. Once we walked off I turned and saw him playing with his phone. the hotel was ok but the service was horrible. It shows they offered complementary breakfast but we didn't stay.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayGood breakfast

Eric M
from Olathe, Kansas

Submitted on 10-11-2016

We stayed here a family of 4. My wife and 2 kids. My 9 year old daughter enjoyed the breakfast more than anything else. They had a good selection and variety. We stayed here for 2 days attending a cousins wedding. The WiFi was fast and excellent and the TV provided a lot of channels including HBO. The only reason I did not give it a 5 star was the beds were small and I love a good sleep. Everything else was great. The rates were also fair. .

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayGreat price, nice beds, and good location

Jennifer E
from

Submitted on 12-11-2016

The hotel is exactly like the pictures. We were pleasantly surprised to see that the rooms were in such good condition, newer and clean. I only say this because their prices are so reasonable. The location is conveinet to restaurants, shopping, and other attractions/events. We were just 10 minutes from Bricktown and 25 minutes from OU.

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayPoor stay

Miri W
from Bartlesville, United States

Submitted on 13-11-2016

The water pressure was so poor that I had difficulty showering. This has been an issue with this hotel from previous experience. I have complained about this before and was told it would be fixed. I have seen this complaint from other customers at this hotel with the same empty promises. Obviously, it did not get fixed. I first reported on this three years ago and yet three years later, it is still the same problem. Not only that, the breakfast selections were laughable. Also, the dining r...
The water pressure was so poor that I had difficulty showering. This has been an issue with this hotel from previous experience. I have complained about this before and was told it would be fixed. I have seen this complaint from other customers at this hotel with the same empty promises. Obviously, it did not get fixed. I first reported on this three years ago and yet three years later, it is still the same problem. Not only that, the breakfast selections were laughable. Also, the dining room hostess was eating with the customers when obviously the foods needed to be refilled. Trash was piled up in the trash can and dirty tables.
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayGreat Hotel

DiannaM88
from Bella Vista, Arkansas

Submitted on 15-11-2016

We stay at this hotel every time we go to Oklahoma City. The rooms are always clean, employees are friendly, internet works great. We have never had a problem with this hotel. The only bad thing I can say is sometimes the water doesn't get as hot as I like, it just stays kinda warm. Overall a great hotel and I would definitely recommend staying here. I would also recommend joining Club Carlson, I reserve our rooms online and get special discounts because I am a member. Room usually cost 71 plus ...
We stay at this hotel every time we go to Oklahoma City. The rooms are always clean, employees are friendly, internet works great. We have never had a problem with this hotel. The only bad thing I can say is sometimes the water doesn't get as hot as I like, it just stays kinda warm. Overall a great hotel and I would definitely recommend staying here. I would also recommend joining Club Carlson, I reserve our rooms online and get special discounts because I am a member. Room usually cost 71 plus tax, comes to $80.
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Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayGood Value

Kimberly E
from Tampa, Florida

Submitted on 18-11-2016

I stayed here for a business trip. Check in was quick, and the attendant courteous. The room was clean, the bed comfortable. The room had a mini fridge and microwave. I didn't use them, but it was nice to have if needed.
The bathroom was much larger than most hotels, and was very clean.
The hotel is an older property, but was quite nice. I would stay here again!

Country Inn & Suites By Carlson, Oklahoma City at Northwest ExpresswayAdequate but older

Kate E
from

Submitted on 21-11-2016

I was somewhat disappointed in this hotel after reading all of the good reviews. It is not terrible by any means, but it isn't what I would call a "nice" hotel. I don't know the city at all, but I didn't get a good vibe from the location. The hotel has made some cosmetic updates, but is clearly an older hotel. I like the premium bedding, but the rest of the room seemed old (carpet, furniture, bathroom) and my door lock was broken. Not somewhere I would stay again.