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The room smelled of cigarette and was a no... - Review of Haven Hotel Pompano Beach

The room is disgusting.... There are bugs all over, the bed was dirty and did not get any sleep... The hotel for dogs next door is cleaner than this...I guess I was lucky that I only had to be there for one night... Will not stay there again... Ever

Stayed January 2010, traveled on business

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2Thank cocajr

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Since we were tired, and since we had stayed at other Days Inn facilities in the past, we decided to spend one night at this location till we could find a suitable vacation hotel. The desk clerk advised us that he had only one room left. We took it only to find out that it was a smoking room. We did not ask to see the room because of past history with the chain and it looked acceptable from the outside. We had to pick up some supplies so did that before bringing our luggage to the room. When we did get into the room the window was wide open but it smelled overwhelminly of smoke and some odour meant to mask heaven only knows what. It was filthy and the phone and chanel changer did not work. There was something disgusting in the room safe from a previous customer likely expressing his displeasure with the room. The tub was filthy and there was water in it that had not drained. I phoned the desk clerk to advise we could not stay in the room. He offered us another non smoking room when we said we were leaving. I commented that he had told me earlier nothing else was available and he said something had just come up. It was barely better, the heater did not work and we were cold but did not want to cover ourselves with the dirty comforter. There was shaving hair in the sink.. The window lock was broken. I asked if there had ever been bed bugs and he told me no. I wish I had read the other reviews before we stayed there because one says there were bed bugs and that would not surprise me int he least. Coffee in the morning was unlike anything I have ever had before and not even warm. We are a couple who have travelled extensively over the years and this is the first time I have ever stayed in such a disgusting place and the first review I have ever written. Days Inn should be ashamed to let this place be in their chain. When I read these other reviews it only shows me that Days Inn does not really care about what the individual hotels do. I will never stay in another Days Inn hotel and will pass on this information to friends and family. The pictures that you see on their website are not at all indicative of the hotel we stayed at.

Stayed January 2010, traveled as a couple

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4Thank 6162

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

I had to stay in the area near Pompano Beach Airport on business for about 10 days and decided on Days Inn due to the price and proximity to the airport.

All I can say is that it is worth paying a lot more to avoid this hotel. Not only were the rooms dirty, especially the bathroom, but the staff were unfriendly and there were a lot of dubious looking characters constantly lurking around. In fact the vending machine was smashed and robbed one night while I was there.

To make matters worse, I was offered a discount if I paid upfront online, which I did. When it came time to check out I was not given the promised discount. The receptionist told me I should contact the call centre as he could not give me the discount. Not surprisingly they made all sorts of excuses and I eventually had to give up as I was on my way to the airport to leave the country.

Avoid this place at all costs.

Stayed October 2008, traveled on business

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2Thank zimsean

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Checked in @ 7pm the room was Dirty the beds were not made it smelled from urine.Turned the A/C on went out to dinner came back hour & half later and the room was hotter the outside was which was about 90 degrees so it must been 100 in the room went to the front desk to ask for another room was told they where sold out. But yet all rooms where dark and no cars in the parking spots. Do your self a favor sleep in car or @ Salvation Army but not at this hotel I wouldn't let a stray dog not alone a homeless person stay @ this Motel its must disgusting Hotel I ever stayed not fit for pigs to stay.at If offered $1000 to stay here I wouldn't I rather stay at the city dump a cleaner place to stay

Stayed August 2009, traveled on business

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2Thank rdg4u2

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My son often travels to this area for work. They all work hard and are just interested in a hot shower, maybe a dip in the pool and a good nights sleep. These are the last 3 things they got. The rooms were in my sons words "NASTY & DISGUSTING", the shower looked as though the ceiling was falling in, the pool was green and as for the good nights sleep well he woke up the next morning eaten alive by bed bugs. The management doesn't seem to care I was concerned and phoned so they could treat the rooms before anyone else was affected they keep telling me to call back later. DON"T SLEEP IN ROOM #111. I found out this is no longer a DAYS INN !!!!!!!!!!!!!!!!!!!!!!!!!!

Stayed July 2009, traveled on business

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2Thank lehighgamma

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We have been to others Day Inn before and it was such of a great experience. But unfortunate this time we can say the same thing, this Day Inn such be close to the public they don’t know the meaning of customer service and it is in very bad condition. Bathrooms are not clean bed are full of bugs carpet are dirty and smell like mold. I would not recommend this place to any body….not even for an animal is safe to stay in this....nothing work

Stayed March 2009, traveled with family

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3Thank miosotis28

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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