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Returns & exchanges

If for any reason you are not satisfied with the quality of your item, don't hesitate to contact me and I will happily repair or replace your item.

Acceptable returns require the item to be mailed in the original condition with all packing materials included and I will refund your money. Buyer pays all shipping charges. Please see exceptions to this in the event you have placed or are placing a custom or wholesale order.

I cannot offer refunds for shipping or for items that are lost in transit. Purchasing insurance is the only way to protect yourself from losses due to shipping problems. I will refund the price of an acceptable return but not shipping costs.

A 50% non-refundable deposit will be retained upon cancellation of custom and wholesale orders.

Shipping policies

Domestic orders will be shipped by USPS first class mail or USPS Priority Mail Flat Rate Envelope unless you request a shipping upgrade. Recycled materials are used when possible.

International packages are shipped twice a week. Please expect a minimum of 4 to 6 weeks for packages to arrive to destinations outside of the US. I cannot offer refunds for items that are lost in transit. Tracking info is not available unless you make arrangements for expedited shipping. If you want to purchase this, let me know and I will invoice you for the additional amount. Expedited international shipping generally starts at $30 for small parcels.

If you would like to purchase shipping insurance, let me know by the Etsy Convo feature before you place your order.

I generally ship domestic orders within 3 business days. Made to order items may take up to 10 business days to ship.

A $1.50 handling fee may be included to cover packaging materials and time and travel and time to and at the US post office.

If I have significantly over or underestimated international shipping, I reserve the right to lower or increase the shipping rate to match the exact rate quoted by the US postal service.

Domestic orders will be shipped by USPS first class mail or USPS Priority Mail Flat Rate Envelope unless you request a shipping upgrade. Recycled materials are used when possible.

International packages are shipped twice a week. Please expect a minimum of 4 to 6 weeks for packages to arrive to destinations outside of the US. I cannot offer refunds for items that are lost in transit. Tracking info is not available unless you make arrangements for expedited shipping. If you want to purchase this, let me know and I will invoice you for the additional amount. Expedited international shipping generally starts at $30 for small parcels.

If you would like to purchase shipping insurance, let me know by the Etsy Convo feature before you place your order.

I generally ship domestic orders within 3 business days. Made to order items may take up to 10 business days to ship.

A $1.50 handling fee may be included to cover packaging materials and time and travel and time to and at the US post office.

If I have significantly over or underestimated international shipping, I reserve the right to lower or increase the shipping rate to match the exact rate quoted by the US postal service.

Additional policies

Custom orders are considered on a case by case basis. At this time, I am unable to do graphic design for custom buttons.

*Note: depending on the complexity of the custom request, a $10-$100 custom labor fee may be added. This will be based on the specific custom request and will be included in the initial custom quote. This labor fee may be increased if the customer changes the order in the middle of item production.

Please NOTE: A custom order requires a 50% non-refundable deposit. Please be very explicit about what you want before placing the order. If you are not happy with the final product you receive, you can receive up to a 50% refund upon the return of all materials you received in original packaging, postage paid by you.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.