3. Why am I seeing duplicate accounts?

4. Should I just delete my old account and start a new account?

You can, however, starting a new account will only import transactions from the past 90 days. If you want to keep a record of transactions beyond that, there are 2 options. First, you should export transactions to your personal computer (Under the transactions tab, select the account, then click export all transactions). If you want to keep those transactions accessible within Mint, DO NOT DELETE the old account. You need to hide the old account, and then create a new account.

If you are still not able to connect your accounts after following the steps above, please contact Mint.com support via email or online chat. Another option is to schedule a call with a UCCU representative for assistance at (801) 223-8188.

Utah Community Credit Union, PO Box 1900, Provo, Utah 84603-1900, 1 (800) 453-8188. All Rights Reserved. Utah Community Federal Credit Union does business as (DBA) Utah Community Credit Union. Unauthorized account access or use is not permitted and may constitute a crime punishable by law.