[Here briefly focus on sample Complaint letter from the client to the bank manager about Bank Staff. From these samples, you can learn how to write a complaint letter to the bank manager regarding their staff behavior. You can modify this format as your requirement.]

Date…

Branch manager,

Bank/Institute name…

Branch Name…

Sub: Complaint Letter about Bank Staff

Dear Manager,

I have visited the bank for consecutive three days but was unable to get the deposit slip. (Show your cause). On inquiry for the slip, I had to face rude behavior of the staff. In addition to this, there is no person to guide for opening a new account. A bank draft is always provided after delay. (Show your situation). These all problems are not only faced by me but also with many other persons. Please take serious actions to maintain your bank’s reputation.

Sincerely Yours,

Client Name…

Contact no. and Signature…

Another format,

Date…

Assistant manager,

Bank/Institute name…

Branch Name…

Subject: complaint letter about the rude behavior of staff

Dear Sir,

I am doing business with your bank for more than 2/3/5 years and during this past time, I didn’t have any complaint or problem with the services that you provide and how your employee provide them but I am very sorry to inform you that last week when I visited your bank for cashing some checks, your desk clerk was very rude to me.

When I feel that she is angry with something and not talking to me very well, I politely asked her if I have done something wrong and she again rudely treated me and not only that, but when I asked her to be polite, she intentionally kept me waiting beside the desk while meeting with other customers. (Show your actual problem and situation).

I hope you will take notice of this misfortune and asked that lady what the original problem was and if I had offended her in some way or something else. I hope you will take care of this matter and I won’t have to face the same problem again or I will consider my other options including leaving the bank and closing my accounts.