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About
Sendy: Sendy is an app and web platform that
enables individuals and businesses to request on-demand or scheduled courier
services at anytime, anyday, 24/7.

We
sit at the service crossroad of Uber, Postmates and UPS, and strive to be the
Uber for Packages.

To
support our mission, we crowd-source vehicle drivers, enabling us to service
volatile market demands 24/7 while providing alternative sources of income and
banking solutions to drivers on the road in developing countries.

Job
Overview: The Operations Associate is
responsible for partner recruitment and management on a day to day basis. It
takes a mixture of people skills, expertise of Mombasa and grit to get the job
done.

The
successful candidate will be responsible for partner identification, vetting,
recruitment, training, retention and engagement.

We
are looking for a leader that can promote the Sendy brand, tackle many
different projects, and grow Sendy into a leading regional courier business.

Responsibilities

·Sourcing, recruiting, onboarding and
training of partners on to the platform.

·Dispatching and monitoring orders
real time and resolving issues in a timely manner.

·Continual training and support for
existing riders on the Sendy platform.

·Excellent communication skills both
verbal and written ­ English & Kiswahili.

·Demonstrated leadership and vision in
managing major projects or initiatives.

·Team player.

·Good in analysis and is data driven.

·Ability to work without supervision.

·Comfortable operating in a fast
paced, deadline ­driven environment.

·Excellent people manager, with
collaborative work style and commitment to getting the job done.

·Ability to challenge and debate
issues of importance to the organization.

·Background in logistics.

·Understanding and flexibility for a
startup environment.

Apply

Please
forward your CV and quick summary (one paragraph) on why you’re interested in
the position to apply@dumaworks.com marking the subject as “2520”, Your Full
name & Phone number e.g. 2520 Barack Obama, +2547xxxxxxxx.

If
you don’t follow these instructions, your application will not go through.

Deadline
for receiving applications: 18th November 2016

N.B.
* You will receive a confirmation email and an alert to take a basic screening
test over SMS or online. The email with the test may not arrive immediately.
Please be patient. The email/SMS test will typically be 5-8 questions to help
us understand your background. Regular SMS rates apply to the test. If you have
any issues with the process, please reach out to +254702093793.

If
you apply and don’t meet these minimum qualifications, we won’t be able to
forward your application to the employer.