2017 Corporate Sustainability Report

Letter from Calin Rovinescu, President and CEO

As a global airline bringing people together and carrying them afar, we are reminded daily of how connected we all are. From this arises an awareness of our shared aspirations, both for our individual well-being and the well-being of our communities, and the understanding that our actions cannot impinge on others.

Air Canada therefore devotes considerable time and resources to conducting its business responsibly and sustainably. Considerations of social responsibility inform all our decision-making.

Essential to this is transparency because it allows stakeholders to evaluate how we are doing and it also serves as an effective internal mechanism to reinforce sustainable behaviour. For this reason, Air Canada is pleased to present this 2017 summary report as part of the regular reporting on our sustainability activities.

As in previous years, we have organized our reporting around four central pillars – safety, the environment, employees and communities – based on principles developed by the Global Reporting Initiative (GRI). To supplement our summary report, we have compiled a full GRI Index of key performance indicators available below including third-party assurance of select metrics (✔).

We are proud of our sustainability efforts, recognized when we were named the world’s Eco-Airline of the Year in February 2018 by the Air Transport World (ATW), based largely on 2017 performance. The effectiveness of our programs, evidenced by the fact we celebrated our 80th anniversary in 2017, is due to our determination to continually challenge ourselves to improve in all areas. This includes reporting, which is why we are recalibrating our approach, including undertaking a materiality survey to verify that our programs align with the sustainability issues of most importance to stakeholders.

I encourage you to review our major sustainability activities for 2017 and I look forward to sharing with you a reformatted corporate sustainability report for 2018.