Customer Service

Our friendly customer service staff is waiting to help you. Simply call 1-800-549-2647, ext. 411# Monday through Friday, 8:30 am - 4:45 pm (EST). Please contact us within 5 days of your receipt of merchandise, and have your customer number and invoice or order number handy. If you wish to write, send correspondence to: Kiwanis Family Store, Kiwanis International, 3636 Woodview Trace, Indianapolis, IN 46268-3196, or via e-mail at: store@kiwanis.org .

Order Online

Use the handy on-line shopping cart to order stock and personalized items. E-mail notification is sent to confirm receipt of order.

Order by Fax

TOLL-FREE, 24 HOURS 1-800-825-8289 Remember to include all your charge card information! If you experience a transmission problem, be sure to note on your next transmission that this is your second fax to avoid a duplicate order. Orders requiring printing, engraving, or other personalization will be accepted by fax. Please type or print your order clearly.

Order by Phone

CALL TOLL-FREE 1-800-KIWANIS, ext. 411# (1-800-549-2647) 8:30am-4:45pm EST Monday through Friday To speed phone order placement, be sure to have your charge card handy (a completed order form will shorten your call). To avoid costly errors, telephone orders will NOT be accepted for merchandise requiring printing, engraving, or other personalization.

Order by Mail

Mail orders may be paid by check, money order (payable in U.S. dollars or current equivalent), or charge card. To ensure the accuracy of your order, please fill out the order form completely, then mail to: Kiwanis Family Store, Kiwanis International, 3636 Woodview Trace, Indianapolis, IN 46268-3196 USA. Orders requiring printing, engraving, or other personalization will be accepted by mail. Please type or print your order clearly.