We are currently on the educational plan and are signing our student up for C9. Students that are now accepting the invitiation (i.e. clicking the invitation link in the invitation email) are receiving an error when they are trying to join our team (codeinstitute)

We’ve recently instituted a 50-member limit for team accounts. If you need more students, I’d recommend creating a new team account through c9.io/pricing (this will work after you’ve logged in) and inviting students to that account.

Hi,
We’re suffering from the same problem.
How can you guys do it - your educational plan we’ve subscribed to and are paying for explicitly declares there is no limit on students!
Please remove this limit or set to a few hundreds so that the real courses will not get impacted.

While the Cloud9 education plan doesn’t provide extra premium resources, it does allow teachers and instructors to get their students onto Cloud9 quickly and without the need for a credit card. Read on for details.
For the initial explanation of the Education Plan, see the Cloud9 for Education blog post.
Who is this plan for?
Users teaching online courses, summer camps, high schools, elementary schools, and trainings.
What are the main advantages of this plan?
$1 per month charge, no matter …

This FAQ specifically states:

Is there a limit on how many students I can add?
No. You can add as many students to your team as you’d like to.

Is there anyway to remove this limit? This is very upsetting and disruptive to the educational process.

I’m getting this same error. I purchased this education account with the express statement that it was unlimited students. You make this change without even telling us? That’s just fraud. Please change this back.

I just launched a course with 4,000+ students and many of them will be looking to sign up through my education account.

Your current pricing page as of NOW, still lists free unlimited students on the education account:

To avoid our students running into issues, we purchased another Education Team account… this is very upsetting as everything we sign up for says “Free Unlimited Students”. Imposing this new limited randomly, without notice, and in the middle of the semester is terrible. C9, please fix this for education teams. So many of us rely on this (and some in a much larger sense). I can understand the teams being limited to 50 for regular teams, but Educational should be left alone.

Is there a chance that we can get an update on this? I’ve noticed that you still have Free unlimited students mentioned in your pricing and I also notice that you’ve added the education announcement to to your FAQ which references a blog post that still says that education accounts can have an unlimited amount of students.

Obviously a limit 50 students per account is a massive far-cry from unlimited account that people are still actively being promised and this limit is negatively impacting our product and our ability to provide our paying customers with a reliable experience.

Is there any news on this? Feels terrible wrong to have this limit implemented without notice and while keeping your public information stating “no limits”. Think we would have a fair change giving this a legal follow up. This is just not legal.