Policies

Shipping Policy
Shipping rates are priced by weight and size of the box.

Orders over $300 and above will receive free shipping. NOTE: Boxes no larger than 8″x8″x8″

Orders over $300 and above with boxes larger than 8″x8″x8″ will be given a discounted shipping rate.

Free local pick-up is available.

We do not ship to Alaska or Hawaii.

Weather permitting, most packages will be sent out for over-night next day delivery.

In events of extreme weather, we reserve the right to delay shipping until weather permits.

Returns Policy
Reef Geeks of Chicago does not accept returns on any livestock.

DOA Policy
We guarantee your livestock will be professionally packaged. Reef Geeks of Chicago is not responsible for any DOA caused by package carrier anytime in transit. Must receive package on first attempt. NOTE: If package is left at doorstep, Reef Geeks is not responsible for any DOA. If a coral does arrive DOA due to our packaging, please use this link to fill out a DOA form and provide details.