Security

Know our policies on Safety and Quality Management..

For Consorcio Helitec C.A., management of safety and quality are transverse axes that cross all areas of our organization and processes, from the management level, through administrative levels, operating and maintenance. Human resources are trained and dedicated to respond based on strict criteria of quality and safety, creating a true organizational culture. This situation creates tranquility and confidence in both our clients and contractors as staff that works in the company.

Our Commitment to Security:

“Guarantee that all of our
operations are strictly
adhered to the guidelines of
the comprehensive security
policy established by
Consorcio Helitec C.A.,
including: Occupational
Security (SMS), Safety and
Occupational Health
(LOPCYMAT) Physical Security
(AVSEC) and the Alcohol and
Drug Program. These
guidelines consist in the
anticipation, recognition,
evaluation and optimal
control of risk factors in
the organization.

In that sense, we work for the integrity of people, property and the environment.

Our Quality Principles.

Accuracy:
Giving our customers an air
transport service which is
distinguished by the
accuracy in each of its
phases.

Availability:
Fulfilling a 100%
availability at the time
agreed between the parties.

Alliance:
Our main ally is the
customer, so we build
bridges of communication
to satisfy their
requirements

Consultancy:
We offer specialized
technical assistance in the
customer areas of interest.

How do we do all this?

With
the firm aim to meet our
commitments and principles
of Safety Management and
Quality, in Consorcio
Helitec C.A. we performe a
technical training program
for the working staff in the
organization, and that
includes our main
activities: air operations,
maintenance activities,
audits of quality and
safety, and logistical
support activities to air
operations.

In
Consorcio Helitec C.A. our
human resources, known as
human talents, are the
mainstay and support of our
organization, therefore
communication between
directors, managers,
supervisors and other
members is based on a policy
of open doors and
opportunities for
improvement at all levels.

In
Consorcio Helitec C.A. we
have developed a Safety
Management System (SMS),
based on the standard OSHA
18.001:2007, which includes
the following programs:
Operational Safety (SMS),
Safety and Occupational
Health (SSL), Physic Safety
(AVSEC) and Restrictions on
the use of Alcohol and
Drugs.

The Venezuelan Civil Aviation Institute (INAC) approved in the first half of 2010, the phase 1/3 of the Safety Management System (SMS) submitted by Consorcio Helitec, C.A. At the present time it is expected the phase 2/3 approval of the system corresponding to the Integrated Risk System, however, we have implemented the three (3) phases in the internal processes of the organization.

To have a good execution of the of the Safety Management System we additionally develop a Comprehensive Training Program for our staff, in order to consolidate the values and beliefs on which it is based the Safety Management System.

The Comprehensive Training
Program was designed with a
humanistic and holistic
approach about the
individual and his
surrounding environment, it
covers topics of interest
such as: Effective
Communication, The Influence
of Stress on the Aviation
Safety, Quality Service and
Customer Service, Induction
to the Safety Management
System, Fundamentals of the
standard OSHA 18.001:2007,
Emotions in the
interpersonal Relationships,
the use of Alcohol and
Psychotropic Substances
Awareness, among other
issues that impact
positively in the staff
motivation, organizational
climate and operational
activities related to safety
and quality.

This program promotes the
person transcendence as a
member of the organization,
raising awareness of their
role as a citizen and their
contribution to society and
the environment that
surrounds them.