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You should more keys that just the LocalAppData key. You should not delete
any that you see there already.
So I did as you instructed, and rebooted. The problem is still occuring.
Should I delete the old key?

What "old key"? You said the AppData key didn't exist and that you added
it. "Local AppData" is not an "old" key but a completely separate one and
should not be modified (unless it's wrong or you deliberately want it to use
a different folder than the default).

I have the keys AppData, Cache, Cookies, Desktop, Favorites, History, Local
AppData, Local Settings, NetHood, Personal, PrintHood, Programs, SendTo,
Start Menu, Startup, and Templates. These are all folders used by the
typical Windows user profile. I have my "Personal" key redirected to
another disk so that "My Documents" is not on my C drive and I could, if I
wished, change the other ones to follow suit, but I find moving only My
Documents to be satisfactory.

Brian do you know of any reason why this wouldn't work for Outlook 2003?
What is weird is when I swithch to my wife's log on it works fine. This just
started last week. Any help would greatly appreciated. I have tried creatin
new profiles and have not been succesful.

"Brian Tillman [MVP - Outlook]" wrote:
"copluv" wrote in message
news
Thank you for your response Brian. In this location of my registry, I have
two keys:

You should more keys that just the LocalAppData key. You should not delete
any that you see there already.
So I did as you instructed, and rebooted. The problem is still occuring.
Should I delete the old key?

What "old key"? You said the AppData key didn't exist and that you added
it. "Local AppData" is not an "old" key but a completely separate one and
should not be modified (unless it's wrong or you deliberately want it to use
a different folder than the default).

I have the keys AppData, Cache, Cookies, Desktop, Favorites, History, Local
AppData, Local Settings, NetHood, Personal, PrintHood, Programs, SendTo,
Start Menu, Startup, and Templates. These are all folders used by the
typical Windows user profile. I have my "Personal" key redirected to
another disk so that "My Documents" is not on my C drive and I could, if I
wished, change the other ones to follow suit, but I find moving only My
Documents to be satisfactory.

Brian, I am having the same issue but with Outlook 2003. I added the
registry entry and it did not work. When I swith to my wife's account on XP
her's works fine. Can I copy and paste something from her's to miy registry
to get it working again?

"Brian Tillman [MVP - Outlook]" wrote:
"copluv" wrote in message
news
Thank you for your response Brian. In this location of my registry, I have
two keys:

You should more keys that just the LocalAppData key. You should not delete
any that you see there already.
So I did as you instructed, and rebooted. The problem is still occuring.
Should I delete the old key?

What "old key"? You said the AppData key didn't exist and that you added
it. "Local AppData" is not an "old" key but a completely separate one and
should not be modified (unless it's wrong or you deliberately want it to use
a different folder than the default).

I have the keys AppData, Cache, Cookies, Desktop, Favorites, History, Local
AppData, Local Settings, NetHood, Personal, PrintHood, Programs, SendTo,
Start Menu, Startup, and Templates. These are all folders used by the
typical Windows user profile. I have my "Personal" key redirected to
another disk so that "My Documents" is not on my C drive and I could, if I
wished, change the other ones to follow suit, but I find moving only My
Documents to be satisfactory.

"Gdog" wrote in message
...
Brian, I am having the same issue but with Outlook 2003. I added the
registry entry and it did not work. When I swith to my wife's account on XP
her's works fine. Can I copy and paste something from her's to miy registry
to get it working again?

When you compare the registry keys for each user, do you see differences? if
so, what are they? Did you also examine the other links contained in the web
site I suggested?
--
Brian Tillman [MVP-Outlook]

I copied the registry entries from my wife's account to my registry and still
the same thing.

Not sure what happened but yesterday it remebered passwords after I
initially logged in and didn't close Outllook. Every time I opened Outlook I
had to reenter.

Today everything is working fine.

I have no clue why but it seems to be working again.

"Brian Tillman [MVP - Outlook]" wrote:
"Gdog" wrote in message
...
Brian, I am having the same issue but with Outlook 2003. I added the
registry entry and it did not work. When I swith to my wife's account on XP
her's works fine. Can I copy and paste something from her's to miy registry
to get it working again?

When you compare the registry keys for each user, do you see differences? if
so, what are they? Did you also examine the other links contained in the web
site I suggested?
--
Brian Tillman [MVP-Outlook]