Monday, June 22, 2015

In 1980 Aaron Lansky, a 24-year-old grad student in Yiddish
literature, realized that thousands of books in Yiddish were being destroyed by
Jews who could not read the language of their parents and grandparents. He set
out to rescue these works, to disseminate them, and to promote wider
understanding of their content and their place in history. Today, after
recovering more than a million volumes, the Yiddish Book Center (based in
Amherst, Massachusetts) is a leading Jewish cultural organization, primarily
responsible for the current revival of Yiddish studies. The main About Us page
is Who We Are.

OVERALL GRADE: A

Products/Services: A

Bravo to the Yiddish Book Center for an About Us page that begins
with a pithy summary of the organization’s mission: “The Yiddish Book Center is
a non-profit organization working to tell the whole Jewish story by rescuing,
translating, and disseminating Yiddish books and presenting innovative
educational programs that broaden understanding of modern Jewish identity.” Then
come specifics of the organization’s activities (fellowships, translations,
oral histories) and a summary of its status (“one of the world’s largest,
liveliest, and most original Jewish organizations”). For those who want more,
the page ends with a link to Our Story. A lovely photo
shows the Center in its rural setting. A sidebar offers information from the
founder and ways to join the Center’s mailing list or follow it on social
media. All this is elegantly laid out to fit into less than 2 screens on a
laptop. (The goat silhouette, which recurs throughout the site, is a nice
light-hearted touch.)

Our
Story is also top-notch. It focuses on the founder: the problem he saw
(Yiddish books being destroyed) and his solution (send out volunteers to
collect them). Then the narrative segues to the Center’s current activities and
its plans for the future. The sidebar on this page links to the founder’s
memoirs: an excellent choice, given that those who have read so far are clearly
interested in the Center’s history.

We commend what may seem a minor detail of the layout: the
caption beneath the video. It tells us what the video contains and that it’s
award-winning, which helps us to decide whether to invest 13 minutes to watch
it.

Given that Our Story is a good narrative, we don’t miss headings
and photos as much as we often do when confronted with a page of dense text.
Still, images of some of the more spectacular of the Center’s “rescue efforts”
would make great illustrations - and might even benefit the center by teaching
people who are completely ignorant of Yiddish to recognize it.

Personality: A

Kudos to the Yiddish Book Center for keeping founder and
president Aaron Lansky front and center. On the Staff page, he’s hauling a
box of books. Images are crucial in setting a mood on any web page, and this image
makes it immediately obvious that the Center is a down-to-earth organization run
by a guy who’s willing to lend a hand to get things done.

Visually, the extra space given to his bio makes it obvious
that he’s the Center’s directing force. Oddly, many corporate leadership pages are
severely egalitarian: you wouldn’t know who the head honcho was from the space
given on the page layout.

Our Commandment
4 of About Us pages is, “Don’t take your own name in vain.” Lansky’s bio
mentions coverage of the Center by the New
York Times, Time, and Smithsonian,
as well as “numerous awards and recognitions.” Why not link to the articles and
list the awards? That would reinforce the fact that the Center is doing a
superlative job at fulfilling its mission.

We hoped to find links to such information on the News page, but found only a
list of the Center’s blog entries – interesting and well laid out, but not the
sort of affirmation that comes from outside recognition.

Accessibility: A

High points to the Center also for its Contact page, accessible
via the footer and the top navigation bar. This page offers an impressive
choice of 12 email addresses. Incidentally, the vintage typewriter is cute, but
we’d still prefer to see some photos of the books the Center has rescued.

TAKEAWAY

Especially if your founder is still in charge, use his
passion to set the tone for your About Us pages and to help explain your
company’s mission.

Does your Web site’s “About Us” section
accurately convey your organization’s history and capabilities? Every two weeks
we evaluate one example, grading it in three areas that are key to potential
customers: Personality (Who are you?), Products/Services (What can you do for
us?), and Accessibility (How can we reach you?). To talk about your About Us
page, contact us!

Today’s example was chosen at random;
CorporateHistory.net has no ties to this company.

Monday, June 15, 2015

Superior Linen Service at 60: Stories of Teamwork, Technology, and Trust, written and published by CorporateHistory.net, won a 2015 APEX Grand Award in the Special Publications category. This is the eighth consecutive year that our business history books and history websites have won APEX Awards. Only 82 of this year's 1,900 entrants earned top-tier Grand Awards honors. Kudos to author Bernie Libster and book designer Ashley Tosh, Superior Linen’s marketing director and resident art maven.

We wrote Superior Linen’s history as a series of stories rather than a straight chronological narrative for a few reasons. First and foremost, it let us meet the client’s tight deadline. The format also showcases Superior Linen’s family-oriented culture, as well as the tech innovations that have twice placed it on Inc. Magazine's list of Top 5000 fastest growing privately held companies. We’re especially proud that our client agreed to run two spreads both in English and Spanish, the first language of many of Superior’s employees. APEX regarded that as an good example of corporate storytelling for the 21st century.

Sponsored by Communications Concepts in Springfield, VA, the APEX Awards is a program designed to recognize excellence in publishing by communications professionals. The APEX Awards for Excellence are given in various categories based on outstanding quality in both graphic design and editorial content of print and online publications.

Monday, June 8, 2015

In Florence, Alabama, in 1917, Clyde W. Anderson set up a newsstand.
With the profits from it, he bought a bookstore. His sons built more stores,
incorporating them under the name “Bookland” in 1964. Bookland survives as a
subsidiary of Books-a-Million, which since 1988 has become a chain of over 200
superstores, mostly in the southeastern United States. The company went public
in 1992. It is the second largest book retailer in the country. The closest
thing to an About Us page is Corporate Profile.

OVERALL GRADE: D

Products/Services: D

The Corporate
Profilepage provides a good summary of the
current size and scope of Books-a-Million, along with its operating divisions. But
the page consists entirely of small type and a few headers. Our Commandment
6 of About Us pages is, “Honor thy visuals.” Archival photos of early locations,
early signage, or previous logos would liven up this page. More importantly, the
page seems to be aimed at possible investors rather than customers. It conveys no
sense of excitement about the products and services the company provides, nor
its essential business history. Book people, especially, have an obligation to
be corporate storytellers.

Personality: E

Completely missing from the Corporate Profilepage is the story of the company’s century-long
development. Who founded it? What was their driving purpose? What did they do
right, and where and when, that helped make the company last so long?

At the foot of the page is a list of directors and corporate
officers. Each is listed with name, title, and nothing else: no capsule bios,
no contact info, no hint of their goals for Books-a-Million. According to
Wikipedia, the company was founded by Clyde W. Anderson. On the Corporate Profilepage, the first two names under Board of Directors
are Clyde B. Anderson and Terry C. Anderson. Hey, bet there’s a family
connection there! Why not tell us about it?

Accessibility: B

The contact page is available via a link on the top
navigation bar. It offers a list of mailing addresses, emails, and (sometimes)
telephone numbers for questions about retail stores, the website, the company,
complaints, employment, and media relations.

TAKEAWAY

Your corporate history is a powerful tool for setting your
company apart from the crowd. Use it!

Does your Web site’s “About Us” section
accurately convey your organization’s history and capabilities? Every two weeks
we evaluate one example, grading it in three areas that are key to potential
customers: Personality (Who are you?), Products/Services (What can you do for
us?), and Accessibility (How can we reach you?). To talk about your About Us
page, contact us!

Today’s example was chosen at random;
CorporateHistory.net has no ties to this company.

CorporateHistory.net can help you turn your company history into an effective and beautiful book, DVD, Web site, keynote speech, or campaign. Whether you want to celebrate a company anniversary, honor a retiring CEO, or strategize your corporate storytelling, CorporateHistory.net can help. We believe organizations suffer when their memory erodes, just as people do. Your institutional memory is a stranded asset until you put it to work. Then it becomes a powerful, cost-effective tool for marketing, community relations, and employee pride.Please visit our website:http://www.corporatehistory.net/