Eligibility

The Armed Forces Recreation Centers (AFRC) Resorts serve members of the U.S. Armed Forces, their families and other authorized users. The AFRCs are Category C Morale, Welfare and Recreation (MWR) activities operated by the U.S. Army as executive agent for Department of Defense (DOD). Army Installation Management Command (IMCOM) G9 directly manages the AFRCs to provide all uniformed services with high-quality, affordable resort-style facilities consistent with the Army's focus on readiness and quality of life for Service Members and their Families.

Personnel eligible to use AFRC guestrooms, food and beverage, recreation, facilities and other guest services are defined below.

DISABLED VETERANS EQUAL ACCESS ACT OF 2018

In January 2020 we received new Department of Defense/Army Regulations which expand authorized use at AFRC Resorts to Purple Heart recipients, former prisoners of war (POW), veterans with VA-documented service-connected disability ratings and Primary Family Caregivers of eligible Veterans under the VA Program of Comprehensive Assistance for Family Caregivers.

This expanded authorization currently does not include the Edelweiss Lodge and Resort or Dragon Hill Lodge. The new law is subject to the limitations of applicable host nation law and international agreements that have not been resolved. If there is a change in policy we will update our website and social media pages.

Below are the guidelines for the new authorized users at Hale Koa Hotel and the Shades of Green Resort:

Veterans who are Purple Heart recipients, veterans who are former POWs, all veterans with VA-documented service-connected disability ratings, and individuals assessed, approved, and designated as the Primary Family Caregivers of eligible veterans under the VA Program of Comprehensive Assistance for Family Caregivers are eligible users when identified as follows:

Veterans must present a Veteran Health Identification Card (VHIC) indicating at least one of the three acceptable eligibility statuses (PURPLE HEART, FORMER POW, or SERVICE CONNECTED); or HEC form H623A indicating placement in VA health care priority group 8E paired with an acceptable credential like a REAL ID-compliant State driver’s license or a U.S. passport.

Primary Family Caregivers must present their letter from the VA Office of Community Care that indicates they are assessed, approved, and designated Primary Family Caregiver of an eligible Veteran under the Program of Comprehensive Assistance for Family Caregivers and are eligible for these privileges paired with an acceptable credential like a REAL ID-compliant state driver’s license or a U.S. passport.

Involuntarily separated service members under the Transition Assistance Management Program ID is DD Form 2

Personnel separated under the Voluntary Separation Incentive (VSI) and Special Separation Benefit (SSB) programs for two years after separation ID is DD Form 2

Disable Veterans Equal Access Act of 2018

This expanded authorization currently does not include the Edelweiss Lodge and Resort or Dragon Hill Lodge. Below are the guidelines for the new authorized users at Hale Koa Hotel and the Shades of Green Resort:

Veterans who are Purple Heart recipients, veterans who are former POWs, all veterans with VA-documented service-connected disability ratings, and individuals assessed, approved, and designated as the Primary Family Caregivers of eligible veterans under the VA Program of Comprehensive Assistance for Family Caregivers are eligible users when identified as follows:

Veterans must present a Veteran Health Identification Card (VHIC) indicating at least one of the three acceptable eligibility statuses (PURPLE HEART, FORMER POW, or SERVICE CONNECTED); or HEC form H623A indicating placement in VA health care priority group 8E paired with an acceptable credential like a REAL ID-compliant State driver’s license or a U.S. passport.

Primary Family Caregivers must present their letter from the VA Office of Community Care that indicates they are assessed, approved, and designated Primary Family Caregiver of an eligible Veteran under the Program of Comprehensive Assistance for Family Caregivers and are eligible for these privileges paired with an acceptable credential like a REAL ID-compliant state driver’s license or a U.S. passport.

Restrictions apply for Disney’s Military Promotional Salute Tickets, Universal Orlando’s Military Promotional Ticket offers and the Stars and Stripes Length of Stay tickets.

Unremarried surviving spouses of personnel who died while on active duty or while in retired status ID is DD Form 1173 or 1173-1

Un-remarried former spouses who were married to military members for at least 20 years while the military member was on active duty ID is DD Form 1173

Other Supporters of the Department of Defense

Military personnel of foreign nations and their family members when assigned or attached to a U.S. military unit or installation or on U.S. Travel Orders.

U.S. employees of firms under contract to Department of Defense working in the Pacific Region outside the U.S. on Department of Defense Government orders.

Other personnel on official business with Department of Defense as may be specifically authorized by the General Manager or his designee.

ID is DD Form 1173 or 2765

U.S. Department of Defense Civilians and Family Members

Current and retired (APF and NAF) Department of Defense (DoD) and Coast Guard (CG) civilian employees. DOD or CG ID card, Retired ID card, or current Leave and Earnings Statement with photo ID required for check-in.

Survivor Family Package Eligibility

The Survivors' Family Program extends to eligible Family members who have suffered a loss of an Active Duty sponsor regardless of the cause. A DD Form 1173 with "AD" in the Sponsor Service/Status field in combination with "DB" (DOD Beneficiary) or CH (Child Beneficiary) in the Relationship field on identification cards is required.

The Survivors' Family Discount Program provides a 50 percent discount from normal room rates by applicable rate category. The discount applies to additional occupants and up to three guest rooms. Survivors' Family discount requires the Survivors' Family Member with a military identification card to make/confirm reservations and be the primary occupant.

The Survivors' Family Program extends to sponsored guests accompanying the Survivors' Family Member with a DD Form 1173. Stays under the Survivor Family Program are limited to a maximum 14 nights in duration. Discounts are applicable on guest room(s) only, cannot be combined with any other offer, and may be limited to certain locations and time periods at the discretion of the General Manager.

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