Retroactive mileage registration is available for those who did not register their ANA Mileage Club number to their flight reservation. Customers may also process if in any case the eligible mileage were not accrued due to system related issues.These mileage can be retroactively registered 3days up to 6 months after the boarding date.

*When requesting for retroactive mileage credit though the ANA website, mileage credit maybe instant or may take up to 4 weeks. When applying by email or postal mail, process may require approximately 1 month.

*Application results can be checked through the Retroactive Registration Details page from My Menu after logging into your AMC account.

*If the applied flight is not eligible for mileage accrual, an email notification will be sent to you.

Partner Airlines Which Accept Retroactive Mileage Registration

Airlines for Which Applications Can Be Submitted via the ANA Website

Star Alliance Member Airlines

Adria Airways

Aegean Airlines

Air Canada

Air China

Air India

Air New Zealand

Asiana Airlines

Austrian Airlines

Avianca

Avianca Brazil

Brussels Airlines

Copa Airlines

Croatia Airlines

EgyptAir

Ethiopian Airlines

EVA Air

LOT Polish Airlines

Lufthansa

Scandinavian Airlines

Shenzhen Airlines

Singapore Airlines

South African Airways

Swiss International Air Lines

TAP Portugal

Thai Airways International

Turkish Airlines

United Airlines

Star Alliance Connecting Partner

Juneyao Airlines

Non-Star Alliance ANA Partner Airlines

Air Dolomiti

Air Macau

Etihad Airways

Eurowings

Garuda Indonesia

Germanwings

Jet Airways

Philippine Airlines

Vietnam Airlines

ANA Website (Desktop Version)

After logging in, please go to the Members-only Features and select Mileage Credit for ANA International Flights under Retroactive Registration.

*Please confirm that the same name is indicated on all of the above documents.

Notes

Mileage registration applications by phone are not accepted.

If the application is submitted after 6 months had already passed, the retroactive mileage registration will not be approved.

Only customers who have completed procedures to join ANA Mileage Club can apply for retroactive mileage registration. (Submitting a retroactive mileage registration application is not equivalent to applying to join AMC.)

The status of the retroactive mileage registration application can be checked via the ANA website. Responses to individual inquiries regarding the status of mileage accrual, etc., will not be provided.

Retroactive mileage registration is possible starting from 3 days after the departure date.

Points to Note When Submitting an Application Through the ANA Website

Please retain all documents which are required for retroactive mileage registration until you have confirmed that the mileage has been credited to your account.

When submitting an application for an ANA domestic flight, select Mileage Credit for ANA Japan Domestic Flights under Retroactive Registration.

Please note that the session will time-out after 30 minutes of inactivity and all previously entered information will be deleted.

Points to Note When Submitting an Application By Email

Please retain all documents which are required for retroactive mileage registration until you have confirmed that the mileage has been credited to your account.

The retroactive mileage registration application will not be processed if any of the required documents are missing.

Points to Note When Submitting an Application By Post

All documents which are submitted in relation to a retroactive mileage registration application, including the Mileage Retroactive Registration Application Form, will not be returned. If you wish to retain any of the documents, please make a copy before sending the original. (All received documents will be appropriately disposed after the mileage registration application has been processed.)

The retroactive mileage registration application will not be processed if any of the required documents are missing.

If the AMC member information on the Mileage Retroactive Registration Application Form does not match what is actually registered to the AMC member's account, all received documents will be sent back to the sender.

When sending a retroactive mileage registration application by post, the customer is responsible for all necessary postage fees. Postage fees will not be refunded.

Only regular postal mail will be accepted. Applications which are sent by courier or express delivery services will not be accepted.

*The status of the retroactive mileage registration application can be checked via the ANA website.