All Our Plans Come With

All our plans include a high level of protection as standard so you can relax knowing you are covered. Simply choose a package and an excess level that works for you. All our plans come with, Unlimited Claims & Call Outs, 24/7 UK Based Helpline, Labour & Parts Included*, & Nationwide Coverage.

All Parts & Labour*

All parts and labour are included in your monthly plan charges*

Unlimited Call Outs & Claims

Your cover plan comes with unlimited call outs & unlimited claims

Nationwide Coverage

You will get nationwide coverage across the UK

24/7 UK Based Helpline

Our 24/7 UK based helpline is open throughout the year

Frequently Asked Questions (FAQs)

Can I pay by monthly direct debit?

Yes, all our plans are paid by monthly direct debit.

Can I pay annually instead of monthly direct debit?

Yes, all our plans come with the option to pay by yearly direct debit also.

What are the prices at the time of renewal?

We can not predict the future prices since price depends on so many external factors such as inflation, tax rates and the operating costs. However, your current price is fixed for 12 months from the cover start date.

If, there will be any change in your cover prices then we will inform you about the new prices in advance. However, we can ensure you that we only raise our price marginally (only if it is required to take care ofinflation, tax rates and the operating costs, else your price will be same).

Do you cover all makes and models of appliances?

We cover almost all makes and models of domestic appliances. We are not able to cover appliances that you are using for commercial purpose.

My appliances are very old, will you still cover it?

Yes, We will cover appliances of all ages, providing your appliance has no pre-existing faults and is in good working condition when you sign up. However, feel free to speak with our sales representative on 0333 996 9888 and we will try to answer all your concern. Any appliance 5 years old or more will be subject to a mandatory £75 excess.

Do you need to inspect my appliances before it’s fully protected?

No, we don’t need to inspect your appliances before they are fully covered. However, there is 14 days cooling off period. Also, by signing up to our agreement you are confirming that your appliances are in good working condition, with no pre-existing faults at the time of starting the cover with us.

Can I reduce the monthly premium by adding an excess charge?

Yes, you can reduce your monthly / yearly premium by adding excess charge. Currently, we have three options: no excess, £50 excess, and £100 excess. If you choose the £100 excess your monthly premium will be lower, however you must pay the excess amount each time you make a claim.