Enquiry page

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Guests

Please note this form is only to enquiry about availability of the property selected. We will get back to you with confirmation or other options. This are the Terms and Conditions of the booking:1. The reservation will only be considered valid, after reception of the deposit amount, which must be made within 72 hours upon to reservation request; payment should be of 25% (twenty five) of reservation value, made by bank transfer or cheque, being considered only on hold till then; this reservation deposit is non reimbursable, and it will only be returned if the reservation is not accomplished for a reason attributable to the owner or agent; 2. Payment of the remaining 75% of reservation value, should be made until 6 (six) weeks before arrival date; 3. If the respective amounts are not paid till agreed limit dates, we reserve the right to treat your booking as cancelled and the cancellation charges will be applied; 4. If the reservation is made within 6 weeks of arrival date, you must pay the full amount upon booking; 5. If you need to change your reservation in any way after deposit payment, and up to 6 weeks before the arrival, we will do our best can to meet your request. Changes to initial booking may suffer surcharges and cancellation fees will apply; 6. Rates of cancellation, taking into account arrival date: a) up to 6 weeks before 25% b) up to 5 weeks 50% c) up to 4 weeks 75% d) up to 3 weeks 100%; 7. Payment of 300 € (three hundred euros) of security deposit required, by cheque or cash, on arrival, for possible damage incurred during the stay, which will be returned as soon as the property is checked after your stay; 8. Any loss/damage made to property should be reported as soon as possible so that we can resolve it as quickly as possible and costs will be deducted from the security deposit amount; if during the first 24 hours you find something damaged in the property, unless it has been shown in perfect conditions by one of our representatives, please let us know and try to resolve it as quickly as possible, without any charge to you; 9. If you have a problem/complaint during your stay, please let us the opportunity to resolve the issue as soon as possible, the best way we can; 10. Each property has a limit of occupation that should be respected and used only by people who make part of initial listing, and we reserve the right to request you to vacate the property and consider void the contract established if not respected in some way; 11. Animals are not allowed in the properties; 12. Our offices hours are as follows: 9am to 7pm. Arrivals must be made between 4pm and 9pm. Arrivals between 9pm and 12am will have a charge of 25€ and after 12am will have a 50€ charge. 13. INSURANCE – it is your responsibility to take out adequate travel insurance cover for the duration of your trip;