starview box - missing channels

Please can you help me. There are some channels missing on my starview box on NTL. I am missing the Sky Sports 2 and Zone Horror channels.

My brother has got the same starview box with the same software and he can get the missing channels. I have checked his box for the frequencies for Sky Sports 2, which is 731,000khz and Zone Horror, which is 395,000khz.

When i do a manual scan for these two channels using the frequencies, the level and quality is 0%. I have also tried automatic scan, but this does not find the missing channels.

Thanks for the frequencies. When I do a manual scan on the frequencies provided, the following happens:

1. A manual scan on 411.000 yields all of the channels i already have but no Sky Sports 2.

2. A manual scan on 315,000 has no signal - I get 0% on Level and 0% on Quality. When i do a manual scan, i get no channels found.

I have checked the frequencies on my brother's starview box and it is 731,000khz for Sky Sports 2 and 395,000khz for Zone Horror. When I do a manual scan on both of these frequencies, i get no signal - 0% for level and 0% for Quality.

Also, my brother and I have old firmware installed in our starview boxes. The information is as follows: