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We have combined our IBM Business Process Management Products Support Blog with our Application Integration Middleware Support Blog. You will find new content for the BPM suite of products at Application Integration Middleware Support Blog . Existing blog entries for BPM will remain on the BPM blog since there is a wealth of great information here, but be sure to follow us at our new location so you will be up-to-date on new content. Update your bookmarks and rss feeds and check us out at our new space! You can also find information on... [More]

Check out our new series of videos that walk you through the high-level steps for migrating your business data and applications from earlier product versions to IBM Business Process Manager (BPM) V8.5.5. The easy-to-understand graphical format of these videos will help you understand the artifacts and commands involved in each step and provide you with a roadmap for migration before you begin. Pick your migration flavor and learn how to get from where you are now to where you want to be. ... [More]

The IBM Business Process Management V8.5.5 products became available on June 13th, and the kind folks over on the IBM Business Process Management (BPM) Information Development team have put together six new YouTube videos to help you get a kick start with this new product release: Getting started with IBM Business Process Manager V8.5.5 Getting started with IBM Process Center V8.5.5... [More]

This blog entry is an addendum to the detailed migration procedure from WebSphere Process Server V7.0.0 to IBM Business Process Manager Advanced V8.0, which was described by Sharath Srinivas here . The document was co-authored by Werner Tod and Matthias Benda, who are IBM consultants for the IBM Business Process Management family of products. This blog describes the necessary extra steps for the migration of a WebSphere Process Server V7 environment with WebSphere Business Monitor V7 that is implemented in the same WebSphere cell. To ensure the... [More]

Impact 2014 is almost here! What could be better than spending a week in Las Vegas, Nevada at The Venetian attending Impact 2014? This year's event takes place from April 27th to May 1st and features an ImpactRocks! concert by Imagine Dragons on April 29th! Are you planning to attend? If you are not familiar with Impact 2014 or would like more information about the conference, see the Impact 2014 web site. This year's business process management-related sessions include labs, lectures, and... [More]

This blog covers the solution to response time delays that may be seen with web service calls in IBM Business Process Manager Advanced V8.x. The problem and its solution that are discussed in this blog apply to IBM Business Process Manager Advanced topology that is configured with DB2. For the sake of this scenario, we will assume that you are using a WebSphere Application Server Network Deployment V8.0.x.x and an IBM Business Process Manager Advanced V8.0.1 Fix Pack 1 two-node, four-cluster topology using DB2 ESE V9.7.0 Fix Pack 6. As covered... [More]

This blog covers the multicast traffic considerations with multiple IBM Business Process Manager (BPM) V8.5 environments in a flat network. It also covers the steps that must be taken to address these considerations. For the sake of this discussion, we can assume that a customer is on a WebSphere Application Server Network Deployment V8.5.x.x (WAS ND) and a BPM Standard V8.5 two node three cluster topology. Multicast is a technique for one-to-many communications over an IP... [More]

Are you using IBM HeapAnalyzer? IBM HeapAnalyzer is an invaluable tool for my daily work. If you are having memory issues and have not taken time to familiarize yourself with this tool then I highly recommend taking some time to review the following helpful webcast: Using IBM HeapAnalyzer to diagnose Java heap issues In this post, I would like to introduce a memory issue I have encountered multiple times with WebSphere Application Server V8.0. First, let us take a look at a heap dump that exhibits the issue.... [More]

Every quarter the Business Process Management (BPM) Knowledge Engineering team compiles a list of newly published and highly accessed support documentation in something we called "featured documents". So for Q1 2014, we would like to present to you the updated featured documents list for IBM Business Monitor, WebSphere Business Monitor, IBM Integration Designer, WebSphere Integration Developer, and IBM Business Process Manager!... [More]

IBM Business Process Manager comes with Java database connectivity (JDBC) drivers for DB2, Oracle, and Microsoft SQL Server databases. The version of the database JDBC drivers represents the level of the database product at the moment that the IBM Business Process Manager (BPM) product was released. A good practice is to update these drivers to fit the latest version of your database vendor. Is there any way to know the version of my driver? Yes, you can find the information using the BPM_Home /jdbcdrivers/ DB_Vendor directory. In... [More]

I am pleased to announce the availability of the following draft IBM Redbooks publication entitled: " Leveraging the IBM BPM Coach Framework in Your Organization " The expected release date is March 31, 2014. If you are coming to IMPACT, we will be glad to sign a copy for you This book is for anybody who wants to know how experienced IBM Business Process Manager developers use Coaches and Coach Views to compose custom user interfaces for their business processes. We have been very fortunate to... [More]

The IBM Business Process Management (BPM) Knowledge Engineering team who contributes to the blog that you are reading right now, the IBM_BPM handle on Twitter, the WebSphere & CICS Support page on Facebook, and the IBM SupportTV channel on YouTube, are all about giving you the stuff that you would love to read! We are always on the look out for content that is both valuable and relevant to you, and you can help us with that by telling us what kind of content... [More]

Because the WebSphere Application Server versions are different for the latest versions of IBM Business Process Manager V8.5 and IBM Business Monitor V8.0.1.x, it can be a difficult task to augment IBM Business Monitor on an existing IBM Business Process Manager installation. Therefore, it limits the topology options. Besides, even in IBM Integration Designer V8.5, a model generated in the Monitor Model Editor works without problems except when an artifact, that is bundled with the monitor model application, is developed in the same IBM... [More]

Before following these steps, see Migrating from IBM Business Process Manager Standard V7.5 to 8.5 Part 1 Part 2 of 2: Run the BPMExtractSourceInformation utility to take a snapshot of your previous environment so that you can apply the same changes to your new environment. a. If you have modified the 100Custom.xml file for Process Server or Performance Data Warehouse, make sure that the 100Custom.xml files on the managed node are synchronized with the 100Custom.xml... [More]