Hey man, look. It's big of Nokia to offer this. They didn't have to, you know they didn't have to. I have never owned a Nokia phone in my entire life, but that doesn't matter.

This is a new launch, just like a new launch of anything (new phone, new car, etc) there are always out-of-the-gate problems.

In this case, with the Lumia 900, they are offering $100.00 to help fix the problem, which is totally acceptable. That is a high powered smartphone device.

Back in the day I had a Pontiac Grand AM with the god awful quad-4 engine. One day my engine decided to dump it's coolant on the drive home and the block melted. Pontiac gave me a new Engine for $0.00 even though many of the compon...(continues)

Keep in mind that this $100 rebate is on a phone selling for $99 with contract, so basically they are offering the phone free with contract, even if you haven't experienced any problems....it is insanely generous to offer a high end smartphone free with contract right out of the gate...and again it is being offered even to customers who have NOT experienced this problem....

At least they are doing something about it. The Focus Flash comes to mind as a comparison. Ongoing issues with freezing, fully software related. Where's Samsung stepping up with a credit? Hell, they didn't even acknowledge the issue.