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Block mail still getting through

I have blocked "Tele*** (~~ snip ~~ No e-mail allowed.)" in the junk mail filter, both the "Personal" & "Company" addresses. It continues to get through the filter although the program puts it in the "Zone Alarm Junk Mail" box. I continue to "Report" it every time but nothing changes.

Shouldn't this mail be blocked entirely? Why is it still coming through?

Re: Block mail still getting through

Originally Posted by bluefire

I have blocked "Teleflora (teleflora@telefloramktcom.com)" in the junk mail filter, both the "Personal" & "Company" addresses. It continues to get through the filter although the program puts it in the "Zone Alarm Junk Mail" box. I continue to "Report" it every time but nothing changes.

Shouldn't this mail be blocked entirely? Why is it still coming through?

No. See the underlined portion below, which I found in the ZA Help file:

Allowing or blocking e-mail from specific senders

Each time you send an e-mail to a new person, the junk e-mail filter automatically adds to the Allowed list, the address in the To field. Messages sent to you from those addresses will be put in your Inbox.

When you receive an e-mail from a sender on the Blocked list, the junk e-mail filter automatically moves the message to the Outlook folder named ZoneAlarm Junk Mail.

If an unwanted e-mail arrives in your Outlook Inbox, you can easily add the sender of that message to your Blocked People list.

For the few senders where I know I want to flat out delete their messages, I set up Mail Rules in Outlook to delete the message directly from the POP3 mail server. That way it never even gets downloaded from my ISP's mail server to my PC. ZA never sees it and Outlook never sees it.