JOB DESCRIPTION

Under technical direction, investigates and maintains property and casualty claims. Works within specific limits of authority on assignments of significant technical complexity and coordination. Utilizing claims policies and guidelines, reviews coverages, determines liability and compensability, secures information, arranges property damage appraisals, and negotiates and settles claims. Travel outside territory to assist other offices with catastrophic events and/or staff shortages. Ability to be available for catastrophic (CAT) deployment, often times on short or limited notice to other locations for periods in excess of two consecutive weeks. Work schedules occasionally weekend hours, overnight and holiday work hours (federal and religious), and occasionally other travel.

ESSENTIAL DUTIES & RESPONSIBILITIES

Performs a combination of duties in accordance with departmental guidelines:

1.Interprets more complex or unusual policy coverages and determines if coverages apply to claims submitted, escalating issues as needed.

2.Sets activities, reserves and authorizes payments within scope of authority. Ensures issuance of disbursements while managing loss costs and expenses.

3.Coordinates and performs investigations and evaluates claims and suits through contact with insureds, claimants, business partners, witnesses and experts. Seeks early resolution opportunities. Identifies files that have potential fraud and refers to SIU.

4.Utilizes negotiation skills to develop complex settlement packages.

5.Identifies claims with third party recovery potential and coordinates with subrogation/salvage unit.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.