Connect across all touchpoints, channels & interactions

Differentiate your customer journeys and lower costs

Vertical Expertise

Contact Center

Telecom

Automotive

Banking

Financial Securities

Hospitality

Education

Travel & Transportation

What we Guarantee

High productivity

Quality

On-time Delivery

Cost Advantage

Responsiveness

IPR

Security

Copyright & Patents

We design and develop the best solutions for our customers!

Our Services

Solutions Offering

SmartConnect combines its domain expertise in the core areas of networking, converged
communications, security, storage and contact centre technologies with complementary
capabilities in consulting, integration, support and managed services to help our
clients optimise their IT infrastructures, consolidate their vendor relationships
and achieve their business goals.

Industries

SmartConnect has proven capabilities across verticals with services tailor made
for each vertical. Our proven portfolio of products for sectors such as Contact
Centers, Banking & Financial Services, Insurance, Telecom and System Integrators,
an array of services and solutions can be customized for specific needs as per your
vertical.

Our SmartSUITE

Testimonials

We engaged SmartConnect in one of our major engagement with Bharti-Airtel for Hosted contact-center services. SmartConnect engagement was to work along with Wipro team to execute Out Bound Contact Centre Solution based on the Genesys Platform.
The multi-disciplinary team of experts, made sure all angles of the project are executed in line with the business requirements.
We'll be extremely happy to engage SmartConnect for our future project rollouts.

This would never have been done without your massive support and cooperation since our first engagement last year.
Many thanks to you and your team.
Hoping we continue like this progress in future projects

We have involved SmartConnect as part of our Genesys go-live process, which was underway. The team has been quick-enough to understand our requirements & come up with revamp of our proposed platform architecture, demonstrate new tools which will enhance our operations & floor performance. After deploying the UNIFY suite of products for our operations, we've seen significant productivity enhancements, working seamlessly with the Genesys platform.
The team has been extremely professional and client-focused, in helping us revamp the platform, migrate our process & help-us Go-Live in a short-span of time. Were convinced on their customer-focused approach & experience it can bring to any of their clients, hence continue to engage them for our ongoing support operations to manage our platform.