Job Description

Description:

Railhead Inc. has an opening for a Biometrics Field Support Administrator/Engineer with a minimum current SECRET or TOP SECRET Security Clearance to be deployed and located in Afghanistan. Our Field Support Engineer will be supporting a biometrics program to provide operations, maintenance, and associated support for all devices associated with the system. These services shall focus on supporting the Warfighter needs by sustaining adequate support functions. The biometrics program is an established Identity Management and Collection solution that has led the effort to identify foes in the War on Terror. Railhead Inc. assists in this worldwide effort by aiding the US Military in the utilization of biometrics to positively identify individuals in a shifting world of identities. Team Railhead Inc. has been providing world class development and field support to the program since its inception in 2004. We have worked side-by-side with our DoD Partners to develop, deploy, maintain, train and operate the program wherever it has been deployed as a force multiplier in the critical war on terror mission.

The successful candidate will provide critical biometrics system administration and operations, and maintenance support to include technical support services for the US Army on the Biometrics system, handheld biometrics collection platforms. Client and Server platforms; to include planning, operation, optimization, security administration, maintenance, and network management. Individual must be self-motivated and able to handle daily tasks on their own with little supervision.

PRIMARY RESPONSIBILITIES:

Assist the Warfighter with daily system tasks, including the following:

System start-up, initialization, and shut down

Software patch implementation and testing and system maintenance checks and repairs

Collaboration and coordination with outside organizations will be periodically necessary.

Perform other duties as assigned by the Field Operations Manager.

BASIC QUALIFICATIONS:

Currently possess a DoD TOP SECRET security clearance SCI eligible.

Bachelor's degree with 2-4 years of systems administration or relevant IT experience. Bachelor's degree requirement may be substituted with an additional 6 years of experience of relevant IT experience with a proven ability to troubleshoot hardware, networking, SQL Server and Windows operating systems.

Previous experience with biometrics applications on the Tactical Biometric System (TBS), Joint Personnel Identification (JPI), Biometric Information System for Access (BISA) programs in support of GWOT.

Ability to formally present materials in understandable and intelligible formats; in both stand-up instruction and written arrangements. Be able to effectively measure student progress and provide constructive feedback.

Demonstrated proficiency in the use of PC?s and all programs included in the Microsoft Office application suite.

Military and/or national intelligence background with a clear understanding of the military structure, mission and responsibilities.

Prior experience in Afghanistan, Iraq or similar surroundings.

ABOUT Railhead:

Railhead, Inc. is a leader in intelligence, surveillance and reconnaissance; advanced cyber solutions; cloud and managed IT solutions; engineering, and information-based solutions for law enforcement and homeland security. We provide training and logistics in support of readiness operations; and operational support services and solutions in support of organizations not limited to DHS, DoD, and the Intelligence Community (IC). We hire mission enablers whom reflect our communities and proactively embrace diversity and inclusion, in order to advance our corporate culture, develop our family of employees into the best they can be, and in turn grow our market share throughout industry.

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