Returns

Shipped ItemsAny shipped item may be returned within 30 days after the date of invoice. Shipping and handling fees will not be refunded. No refunds will be issued more than 30 days after the date of invoice.
To return an item/s:

Auto-Renew Subscriptions
Auto-renew subscriptions may be cancelled at any time by emailing us at info@childcareexchange.com. Cancellation will take effect with the next billing cycle. No refunds will be provided for partial months.

College And University Bookstores

College and University bookstores may return items for a credit within 90 days of the date of invoice. Items must be received by Exchange in unmarked and saleable condition. If items are not received in saleable condition, no refund will be issued.

Once the item is received, Exchange will issue a credit in the amount of the sale price of the item minus a 20% restocking fee. Shipping and handling fees will not be refunded. Exchange does not issue refund checks for bookstore orders. Credits expire one year from the date the credit is issued. No credits will be issued more than 90 days after the date of invoice.