Call Marketing

The Call Marketing record is the link between the Campaign and the Target Lists. When the calls are generated, the Start Date, End Date and Duration are used to space out the calls across the user or team.

Field

Description

Call Name

The name of the record.

Status

The status determines if this record is included in the campaign.
(i.e. Active, Inactive)

Subject

The generated calls will have this subject.

Distribution

The technique used to distributed the calls.
(i.e. Assign To User, Assign To Team, Round Robin)

Assigned To

The user that is the owner of the record.

Team

The team or teams that the record is a member of.

Start Date

The generated calls will begin at this Start Date, and be separated by the duration.

Duration

The generated calls will last this many hours.

End Date

The generated calls will end at this End Date.

All Target Lists

If All Target Lists is not selected, then each target list to which these settings will be applied must be selected manually.