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Posted 13 January 2012 - 03:52 PM

2. The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the JASC Paint Shop Pro Studio Dell Edition disk and click OK. (I don't have the disk.)

3. The Path "1" cannot be found. Verify that you have access to this location and try again, or try to find the installation package "Studio MSI" in a folder in which you can install the product JASC Paint Shop Pro Studio Dell Edition.

I have to click on the the "X" or the "cancel" button at least 8 to 10 times to get rid of these annoying error messages. I have tried to uninstall JASC Paint Shop and then receive error message 1316A, not allowing me to do that either.

This all started when someone installed "Registry Mechanic" on my computer which he copied onto a USB from his own computer. He told me this has nothing to do with the error messages I'm receiving.

Can someone PLEASE help me remove these error messages in an easy way that will allow me to understand how to do this?

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Ztruker

Posted 13 January 2012 - 10:16 PM

Ztruker

Member 5k

Technician

7,087 posts

I'd suggest using Revo Uninstaller. Make sure you download the Freeware version, pro is not needed for this.

Use it to uninstall JASC Paint Shop Photo Album 5.

When you run it, select Advanced.After JASC is uninstalled, if it asks if to restart the computer say no as you have to let Revo finish cleaning up. It will allow you to delete all files/folders and registry entries pertaining to JASC.

For registry and file/folder entries, click Select All then Remove selected.