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USCIS expands its e-request system services

United States Citizenship and Immigration Services (USCIS) recently announced that it has expanded its e-Request system services. The e-Request system allows individuals to submit electronic requests to inquire about applications and petitions that were previously submitted to USCIS. The expanded services include:

Enabling individuals to create service requests for all forms to inquire about the status of submitted applications and/or petitions. Inquiries may only be made on applications or petitions that are outside of normal processing times.

Allowing individuals to create service requests to notify USCIS about administrative errors in notices or documents sent by USCIS to the individual.

Allowing for inquiries about an Application Support Center appointment notice or other notices the individual expects to receive with respect to Forms I-90 and N-400 only.

Allowing for accessibility to individuals with disabilities, in order to remain compliant with Section 508 of the Rehabilitation Act.

The previous version of the e-Request service only allowed inquiries about Forms N-400 (Application for Naturalization) and Forms I-90 (Application to Replace Permanent Resident Card) that were outside of normal processing times. E-Request response times can take up to 30 days and subsequent requests should not be placed before the allotted 30 days have passed. E-Requests can be made at the USCIS website.