airserbia.com

Service

Economy

Business

Online booking

Free of charge

Change travel date online via Manage Booking

Fees may change depending on fare conditions. Fees for travel from the U.S. can range between 200 USD and 400 USD, while for travel to the U.S. fees can range between 100 EUR and 300 EUR. Fare difference may apply based on availability.

Cancel a ticket through online refund request

Cancellation fees depending on fare conditions. Cancellation fees for travel from the U.S. can range between 250 USD and 500 USD, while for travel to the U.S. fees can range between 160 EUR and 500 EUR.

Change and cancellation processing fee

N/A

Contact Center

Service

Economy

Business

Book a ticket to regional destination*

10 EUR/ 12 USD

Book a ticket to European & ME destinations**

15 EUR/ 17 USD

Book a ticket to all other destinations

15 EUR/ 17 USD

Change travel date

Fees may change depending on fare conditions. Fees for travel from the U.S. can range between 200 USD and 400 USD, while for travel to the U.S. fees can range between 100 EUR and 300 EUR. Fare difference may apply based on availability.

Change travel date processing fee

10 EUR/ 12 USD***

Free of charge

Cancel a ticket

Cancellation fees depending on fare conditions. Cancellation fees for travel from the U.S. can range between 250 USD and 500 USD, while for travel to the U.S. fees can range between 160 EUR and 500 EUR.

Cancellation processing fee (applicable to refundable fares only)

10 EUR/ 12 USD

Free of charge

Book a redemption ticket

Free of charge

Change travel date for redemption ticket

Date change can be processed up to 24h prior to the flights departure for a fee of €25, per person, per change. Change of date within 24h prior to departure is not permitted. In case of no-show, change is not permitted.

Change a redemption ticket processing fee

N/A

Cancel a redemption ticket before departure

In case of cancelation at least 24h prior to departure, a refund fee of 10% of used Guest miles will apply. Airport taxes are refundable. In case of cancelation less that 24h prior to departure, miles are non-refundable. Airport taxes are refundable.

Cancel a redemption ticket before departure processing fee

N/A

Cancel a redemption ticket if no show

Miles are non-refundable. Airport taxes are refundable.

Cancel a redemption ticket on/after departure processing fee

N/A

Name correction (First & Second name rotated, Last name change - maiden into married name, Missing and/or maximum three wrong characters in either First or Last name)

Name changes (i.e. James Smith to Charles Williams) are not permitted. Correction fee of 50 EUR/55 USD will be charged.

Fees may change depending on fare conditions. Fees for travel from the U.S. can range between 200 USD and 400 USD, while for travel to the U.S. fees can range between 100 EUR and 300 EUR. Fare difference may apply based on availability.

Change travel date processing fee

10 EUR/ 12 USD***

Free of charge

Cancel a ticket

Cancellation fees depending on fare conditions. Cancellation fees for travel from the U.S. can range between 250 USD and 500 USD, while for travel to the U.S. fees can range between 160 EUR and 500 EUR.

Cancellation processing fee (applicable to refundable fares only)

10 EUR/ 12 USD

Free of charge

Name correction (First & Second name rotated, Last name change - maiden into married name, Missing and/or maximum three wrong characters in either First or Last name)

Name changes (i.e. James Smith to Charles Williams) are not permitted. Correction fee of 50 EUR/55 USD will be charged.

Please be informed that local Airport Ticketing Agents and General Sales Agents (GSA) may apply different fees and surcharges when issuing tickets for Air Serbia flights. We invite you to inform yourself about applicable fees and surcharges directly on the spot. Air Serbia has its own offices at the following destinations: Amsterdam, Banja Luka, Berlin, Brussels, Copenhagen, Dusseldorf, Frankfurt, Podgorica, Sarajevo, Skopje, Tivat and Zurich.

Air Serbia Retail Shops

Service

Economy

Business

Book a ticket to regional destination*

10 EUR/ 12 USD

Book a ticket to European & ME destinations**

20 EUR/ 23 USD

Book a ticket to all other destinations including intercontinental

40 EUR/ 46 USD

60 EUR/ 68 USD

Change travel date

Fees may change depending on fare conditions. Fees for travel from the U.S. can range between 200 USD and 400 USD, while for travel to the U.S. fees can range between 100 EUR and 300 EUR. Fare difference may apply based on availability.

Change travel date processing fee

10 EUR/ 12 USD***

Free of charge

Cancel a ticket

Cancellation fees depending on fare conditions. Cancellation fees for travel from the U.S. can range between 250 USD and 500 USD, while for travel to the U.S. fees can range between 160 EUR and 500 EUR.

Cancellation processing fee (applicable to refundable fares only)

10 EUR/ 12 USD

Free of charge

Name correction (First & Second name rotated, Last name change - maiden into married name, Missing and/or maximum three wrong characters in either First or Last name)

Name changes (i.e. James Smith to Charles Williams) are not permitted. Correction fee of 50 EUR/55 USD will be charged.

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