Indianapolis Collection Agency

Our collection agency, The Kaplan Group, has been assisting businesses with their commercial collection issues for twenty-five years. Our professional staff combines experience, training and education to provide exceptional service using a custom approach on every claim. The result is our exceptional 85% success rate on large viable claims.

Our Mission

When The Kaplan Group opened over twenty-five years ago, we had one mission: get our clients paid for all valid unpaid invoices. Our approach is simple, we either successfully collect the debt owed, or we determine that the debtor is out of business and the debt is uncollectible. Our exceptional success rate of 85% on large viable claims should tell you that if you want the money you are owed, we are the collection agency for you. How do we explain our success? Here are a few of the many reasons:

1. We look at each claim we receive and develop a strategy that is specific to the circumstances of that claim. This means that we take the time to study each claim and develop an understanding of your customer before we ever pick up the phone to place our first collection call. We never use auto dialers or a canned letter series approach. Once we are moving forward with the collection effort, we make any necessary adjustments to our strategy to maximize our chances of successfully collecting your money.

2. Our collectors are the best in the business having held high level positions working as business consultants, managers and executives in a wide variety of industries and they have collectively negotiated transactions totaling over $500 million in the USA and globally. Many have earned post graduate degrees including JDs and MBAs. The experience and qualifications of our professionals have resulted in our outstanding 85% success rate on large viable claims.

3. We have an in-house attorney who performs a second complete collection effort if our initial collection effort is not successful, all for the same competitive contingency rate. We solve 97% of our successful claims without ever having to pursue litigation. In those rare instances when going to court is the only way to get you paid, we have a large network of collection attorneys throughout the USA who also work on a contingency basis, and we will help you with the process every step of the way.

The Kaplan Group is the collection agency you can trust to handle all your debt collection issues. Our happy customers have given us an A+ rating on the Better Business Bureau, and we are proud to have received many 5 star online ratings. If you want to get paid, we are the collection agency for you. Don’t wait another minute, give us a call or fill our our simple Get a Free Quote form.

We Understand Business in Indianapolis

The Indianapolis economy ranks in the top 30 in the US and the top 50 worldwide. Major industries include retail trade, social services, healthcare and manufacturing. In recent years, it has become an emerging hub for high-tech industries including biotechnology and dot-com companies. The Kaplan Group’s professionals have worked at companies of all sizes and industries and are as skillful at dealing with owners at small companies as they are at maneuvering through the maze of large bureaucratic corporations. We’ve been working in Indianapolis for years and we are fully equipped to collect for you here or anywhere in the USA. Our 85% success rate speaks for itself, so call us or fill out our simple Get a Free Quote form and let’s get you paid for your past due invoices. We want you among our ever growing list of happy clients.

Company president Dean Kaplan was a management consultant at KPMG for eight years. During his tenure, he helped hundreds of companies with business plans, mergers,
acquisitions and valuations. He owned, operated and dramatically grew a manufacturing business and has been a CFO for several technology companies.

Anne Kaplan was Associate General Counsel for Turner Broadcasting (TNT & TBS) and West Coast Counsel for the MPAA (Motion Picture Association of America).

Jerry Kaplan co-founded a bank and a bankruptcy preference defense company in addition to Kaplan & Kaplan, one of the largest commercial collection agencies in the country when he sold it in 1989.

Ready to collect your money?

See What Others Say About the Kaplan Group:

Testimonials:

We searched for a good, long time to find the right collections group, and Kaplan exceeded our expectations in every. possible. way. They are efficient, courteous, knowledgeable, and proactive. Kaplan Group is unquestionably our most reliable and productive vendor. They've helped us collect from people who seemed beyond reach, and always knew what the next steps were. They are amazingly generous with their time and have counseled us on proper course of action even with accounts that were not valuable. Wouldn't hesitate to recommend them to anyone who asked.

- Spencer Janyk

Indianapolis Collection Agency Office

Indianapolis Collection Agency Resources

We frequently use the resources below when collecting from Indianapolis companies:

Collection Agency Tips for Indianapolis Businesses

We are often asked by our clients to go after collection fees during our normal collection effort. Here in the USA, this is typically not possible unless there is a signed written agreement between your company and your customer’s company that explicitly states this provision. The same holds true for collecting attorney fees, and just adding the provision to your invoices may not be enough. You need to have your customer sign a document indicating they agree to this provision and we recommend adding the provision to your Credit Application because this is usually filled out by your customer at the very beginning of your working relationship. It is important to include collection costs so that collection agencies are able to add this fee into the principal due amount they are working to recover in the pre-litigation stage of the collection effort. Anticipated attorney fees are not collectible in the pre-litigation stage; they would be added if legal action is taken down the road. Collection costs may or may not be collected by the agency, but having the right to collect them provides the collection agency with significantly more negotiation leverage throughout the debt collection, litigation and judgment collection activities.