We started out as writers, doing articles in
magazines like Arts, Esquire, Harpers, Home Office Computing, MacWorld,
Readers Digest, and TV Guide. This background in journalism helped us
tune our style to a variety of audiences, introducing them to a wide variety of
technological subjects.

Weve written more than two dozen books explaining
technology to consumers, and half a dozen giving advice on how to write. At the center of
our circle, Jonathan Price wrote How to Write a Computer Manual (Benjamin/Cummings,
1984), and co-authored an update with Henry Korman, How to Communicate Technical
Information (Benjamin/Cummings, 1993). Hes finishing a book now for Ablex called
Outlining Goes Electronic.

Through 20 years writing, editing, training, and managing technical communication in
the high-tech industry, our team has become familiar with most of the crises you face.
Weve pushed documentation from paper manuals to online help, then CD-ROM, and now
Web sites.