Slideshows by User: carologichttps://www.slideshare.net/
http://www.slideshare.net/images/logo.gifSlideshows by User: carologichttps://www.slideshare.net/
Thu, 15 Nov 2018 02:45:49 GMTSlideShare feed for Slideshows by User: carologicDesigning Trustable AI Experiences at World Usability Day in Clevelandhttps://www.slideshare.net/carologic/designing-trustable-ai-experiences-at-world-usability-day-in-cleveland
designai-wud18-cleveland-181115024549 How can designers improve trust of cognitive systems? What can we do to make these systems transparent? What information needs to be transparent? The biggest challenges inherent with AI will be discussed, specifically the ethical conflicts and the implications for your work, along with the basics of these concepts so that you can distinguish between simply smart systems and AI.
Presented at the World World Usability Day 2018 celebration in Cleveland, Ohio.]]>
How can designers improve trust of cognitive systems? What can we do to make these systems transparent? What information needs to be transparent? The biggest challenges inherent with AI will be discussed, specifically the ethical conflicts and the implications for your work, along with the basics of these concepts so that you can distinguish between simply smart systems and AI.
Presented at the World World Usability Day 2018 celebration in Cleveland, Ohio.]]>
Thu, 15 Nov 2018 02:45:49 GMThttps://www.slideshare.net/carologic/designing-trustable-ai-experiences-at-world-usability-day-in-clevelandcarologic@slideshare.net(carologic)Designing Trustable AI Experiences at World Usability Day in ClevelandcarologicHow can designers improve trust of cognitive systems? What can we do to make these systems transparent? What information needs to be transparent? The biggest challenges inherent with AI will be discussed, specifically the ethical conflicts and the implications for your work, along with the basics of these concepts so that you can distinguish between simply smart systems and AI.
Presented at the World World Usability Day 2018 celebration in Cleveland, Ohio.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/designai-wud18-cleveland-181115024549-thumbnail-2.jpg?cb=1542250302" style="border:1px solid #C3E6D8;float:right;" /><br> How can designers improve trust of cognitive systems? What can we do to make these systems transparent? What information needs to be transparent? The biggest challenges inherent with AI will be discussed, specifically the ethical conflicts and the implications for your work, along with the basics of these concepts so that you can distinguish between simply smart systems and AI.
Presented at the World World Usability Day 2018 celebration in Cleveland, Ohio.

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47140//cdn.slidesharecdn.com/ss_thumbnails/designai-wud18-cleveland-181115024549-thumbnail-2.jpg?cb=1542250302presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0Gearing up for Ethnography at Midwest UX 2018https://www.slideshare.net/carologic/gearing-up-for-ethnography-at-midwest-ux-2018
ethno-mwux2018-final-181115024343 We are all low on time and resources, and our UX research must occur wherever and whenever possible. Carol will share her personal experiences in the field, both good and bad. She has learned the hard way doing observations in moving vehicles, coal mines, hospitals, schools, homes, and offices. She will also share interesting anecdotes from colleagues and review both ethical and behavioral standards for researchers. The key is to prepare well, learn to be flexible and to adapt to the situation.
Presented at Midwest UX 2018 held in Chicago, IL.]]>
We are all low on time and resources, and our UX research must occur wherever and whenever possible. Carol will share her personal experiences in the field, both good and bad. She has learned the hard way doing observations in moving vehicles, coal mines, hospitals, schools, homes, and offices. She will also share interesting anecdotes from colleagues and review both ethical and behavioral standards for researchers. The key is to prepare well, learn to be flexible and to adapt to the situation.
Presented at Midwest UX 2018 held in Chicago, IL.]]>
Thu, 15 Nov 2018 02:43:43 GMThttps://www.slideshare.net/carologic/gearing-up-for-ethnography-at-midwest-ux-2018carologic@slideshare.net(carologic)Gearing up for Ethnography at Midwest UX 2018carologicWe are all low on time and resources, and our UX research must occur wherever and whenever possible. Carol will share her personal experiences in the field, both good and bad. She has learned the hard way doing observations in moving vehicles, coal mines, hospitals, schools, homes, and offices. She will also share interesting anecdotes from colleagues and review both ethical and behavioral standards for researchers. The key is to prepare well, learn to be flexible and to adapt to the situation.
Presented at Midwest UX 2018 held in Chicago, IL.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/ethno-mwux2018-final-181115024343-thumbnail-2.jpg?cb=1542249906" style="border:1px solid #C3E6D8;float:right;" /><br> We are all low on time and resources, and our UX research must occur wherever and whenever possible. Carol will share her personal experiences in the field, both good and bad. She has learned the hard way doing observations in moving vehicles, coal mines, hospitals, schools, homes, and offices. She will also share interesting anecdotes from colleagues and review both ethical and behavioral standards for researchers. The key is to prepare well, learn to be flexible and to adapt to the situation.
Presented at Midwest UX 2018 held in Chicago, IL.

]]>
2730//cdn.slidesharecdn.com/ss_thumbnails/ethno-mwux2018-final-181115024343-thumbnail-2.jpg?cb=1542249906presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0Designing AI for Humanity at dmi:Design Leadership Conference in Bostonhttps://www.slideshare.net/carologic/designing-ai-for-humanity-at-dmidesign-leadership-conference-in-boston
designai-humanity-dmi-final-181115024134 As design leaders we must enable our teams with skills and knowledge to take on the new and exciting opportunities that building powerful AI systems bring. Dynamic systems require transparency regarding data provenance, bias, training methods, and more, to gain user’s trust. Carol will cover these topics and challenge us as design leaders, to represent our fellow humans by provoking conversations regarding critical ethical and safety needs.
Presented at dmi:Design Leadership Conference in Boston in October 2018.]]>
As design leaders we must enable our teams with skills and knowledge to take on the new and exciting opportunities that building powerful AI systems bring. Dynamic systems require transparency regarding data provenance, bias, training methods, and more, to gain user’s trust. Carol will cover these topics and challenge us as design leaders, to represent our fellow humans by provoking conversations regarding critical ethical and safety needs.
Presented at dmi:Design Leadership Conference in Boston in October 2018.]]>
Thu, 15 Nov 2018 02:41:34 GMThttps://www.slideshare.net/carologic/designing-ai-for-humanity-at-dmidesign-leadership-conference-in-bostoncarologic@slideshare.net(carologic)Designing AI for Humanity at dmi:Design Leadership Conference in BostoncarologicAs design leaders we must enable our teams with skills and knowledge to take on the new and exciting opportunities that building powerful AI systems bring. Dynamic systems require transparency regarding data provenance, bias, training methods, and more, to gain user’s trust. Carol will cover these topics and challenge us as design leaders, to represent our fellow humans by provoking conversations regarding critical ethical and safety needs.
Presented at dmi:Design Leadership Conference in Boston in October 2018.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/designai-humanity-dmi-final-181115024134-thumbnail-2.jpg?cb=1542249792" style="border:1px solid #C3E6D8;float:right;" /><br> As design leaders we must enable our teams with skills and knowledge to take on the new and exciting opportunities that building powerful AI systems bring. Dynamic systems require transparency regarding data provenance, bias, training methods, and more, to gain user’s trust. Carol will cover these topics and challenge us as design leaders, to represent our fellow humans by provoking conversations regarding critical ethical and safety needs.
Presented at dmi:Design Leadership Conference in Boston in October 2018.

]]>
4270//cdn.slidesharecdn.com/ss_thumbnails/designai-humanity-dmi-final-181115024134-thumbnail-2.jpg?cb=1542249792presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0Product Design in Agile Environments: Making it Work at ProductCamp Pittsburghhttps://www.slideshare.net/carologic/product-design-in-agile-environments-making-it-work-at-productcamp-pittsburgh
proddesign-agile-20180922-181115023855 Can Product Design work in Agile environments? Yes! Balancing people and process can be complicated, and in this talk, Carol will provide you guidance to make it work. You can inform good design with strong user experience (UX) research and support continuous releases in a fast-paced environment. We'll look at ways to achieve a flexible approach that meets the needs of these seemingly conflicting efforts. Participants will come away with the tools they need to successfully integrate design thinking methods, in an Agile environment, one sprint at a time.
Selected for presentation at ProductCamp Pittsburgh in September 2018 at Carnegie Mellon University (CMU).]]>
Can Product Design work in Agile environments? Yes! Balancing people and process can be complicated, and in this talk, Carol will provide you guidance to make it work. You can inform good design with strong user experience (UX) research and support continuous releases in a fast-paced environment. We'll look at ways to achieve a flexible approach that meets the needs of these seemingly conflicting efforts. Participants will come away with the tools they need to successfully integrate design thinking methods, in an Agile environment, one sprint at a time.
Selected for presentation at ProductCamp Pittsburgh in September 2018 at Carnegie Mellon University (CMU).]]>
Thu, 15 Nov 2018 02:38:55 GMThttps://www.slideshare.net/carologic/product-design-in-agile-environments-making-it-work-at-productcamp-pittsburghcarologic@slideshare.net(carologic)Product Design in Agile Environments: Making it Work at ProductCamp PittsburghcarologicCan Product Design work in Agile environments? Yes! Balancing people and process can be complicated, and in this talk, Carol will provide you guidance to make it work. You can inform good design with strong user experience (UX) research and support continuous releases in a fast-paced environment. We'll look at ways to achieve a flexible approach that meets the needs of these seemingly conflicting efforts. Participants will come away with the tools they need to successfully integrate design thinking methods, in an Agile environment, one sprint at a time.
Selected for presentation at ProductCamp Pittsburgh in September 2018 at Carnegie Mellon University (CMU).<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/proddesign-agile-20180922-181115023855-thumbnail-2.jpg?cb=1542249645" style="border:1px solid #C3E6D8;float:right;" /><br> Can Product Design work in Agile environments? Yes! Balancing people and process can be complicated, and in this talk, Carol will provide you guidance to make it work. You can inform good design with strong user experience (UX) research and support continuous releases in a fast-paced environment. We&#39;ll look at ways to achieve a flexible approach that meets the needs of these seemingly conflicting efforts. Participants will come away with the tools they need to successfully integrate design thinking methods, in an Agile environment, one sprint at a time.
Selected for presentation at ProductCamp Pittsburgh in September 2018 at Carnegie Mellon University (CMU).

]]>
1820//cdn.slidesharecdn.com/ss_thumbnails/proddesign-agile-20180922-181115023855-thumbnail-2.jpg?cb=1542249645presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0Demystifying Artificial Intelligence: Solving Difficult Problems at ProductCamp Pittsburghhttps://www.slideshare.net/carologic/demystifying-artificial-intelligence-solving-difficult-problems-at-productcamp-pittsburgh
aiexp-pghprodcamp-20180922-181115023523 Artificially intelligent systems are becoming part of our everyday lives. This session will answer your questions about artificial intelligence, machine learning, and the ethical conflicts and the implications inherent in these technologies. Topics covered will include: discussions of bias in data; how to focus on the user experience; what is necessary to build a good cognitive computing systems; data needs; levels of accuracy; making safe and secure AI's; and discussions on ethics in AI and our role in leading those conversations. Carol will propose simple models for thinking about these systems and provide time for questions. You will walk away with an awareness of the weaknesses of AI and the knowledge of how these systems work.
Selected by the audience to be presented at ProductCamp Pittsburgh in September 2018]]>
Artificially intelligent systems are becoming part of our everyday lives. This session will answer your questions about artificial intelligence, machine learning, and the ethical conflicts and the implications inherent in these technologies. Topics covered will include: discussions of bias in data; how to focus on the user experience; what is necessary to build a good cognitive computing systems; data needs; levels of accuracy; making safe and secure AI's; and discussions on ethics in AI and our role in leading those conversations. Carol will propose simple models for thinking about these systems and provide time for questions. You will walk away with an awareness of the weaknesses of AI and the knowledge of how these systems work.
Selected by the audience to be presented at ProductCamp Pittsburgh in September 2018]]>
Thu, 15 Nov 2018 02:35:23 GMThttps://www.slideshare.net/carologic/demystifying-artificial-intelligence-solving-difficult-problems-at-productcamp-pittsburghcarologic@slideshare.net(carologic)Demystifying Artificial Intelligence: Solving Difficult Problems at ProductCamp PittsburghcarologicArtificially intelligent systems are becoming part of our everyday lives. This session will answer your questions about artificial intelligence, machine learning, and the ethical conflicts and the implications inherent in these technologies. Topics covered will include: discussions of bias in data; how to focus on the user experience; what is necessary to build a good cognitive computing systems; data needs; levels of accuracy; making safe and secure AI's; and discussions on ethics in AI and our role in leading those conversations. Carol will propose simple models for thinking about these systems and provide time for questions. You will walk away with an awareness of the weaknesses of AI and the knowledge of how these systems work.
Selected by the audience to be presented at ProductCamp Pittsburgh in September 2018<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/aiexp-pghprodcamp-20180922-181115023523-thumbnail-2.jpg?cb=1542249514" style="border:1px solid #C3E6D8;float:right;" /><br> Artificially intelligent systems are becoming part of our everyday lives. This session will answer your questions about artificial intelligence, machine learning, and the ethical conflicts and the implications inherent in these technologies. Topics covered will include: discussions of bias in data; how to focus on the user experience; what is necessary to build a good cognitive computing systems; data needs; levels of accuracy; making safe and secure AI&#39;s; and discussions on ethics in AI and our role in leading those conversations. Carol will propose simple models for thinking about these systems and provide time for questions. You will walk away with an awareness of the weaknesses of AI and the knowledge of how these systems work.
Selected by the audience to be presented at ProductCamp Pittsburgh in September 2018

]]>
2030//cdn.slidesharecdn.com/ss_thumbnails/aiexp-pghprodcamp-20180922-181115023523-thumbnail-2.jpg?cb=1542249514presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0UX in the Age of AI: �Leading with Design UXPA2018https://www.slideshare.net/carologic/ux-in-the-age-of-ai-leading-with-design-uxpa2018
ux-ai-leadwdesign-uxpa18-v1-180626171938 How can designers improve trust of cognitive systems? What can we do to make these systems transparent? What information needs to be transparent? The biggest challenges inherent with AI will be discussed, specifically the ethical conflicts and the implications for your work, along with the basics of these concepts so that you can strive for making great AI systems.]]>
How can designers improve trust of cognitive systems? What can we do to make these systems transparent? What information needs to be transparent? The biggest challenges inherent with AI will be discussed, specifically the ethical conflicts and the implications for your work, along with the basics of these concepts so that you can strive for making great AI systems.]]>
Tue, 26 Jun 2018 17:19:38 GMThttps://www.slideshare.net/carologic/ux-in-the-age-of-ai-leading-with-design-uxpa2018carologic@slideshare.net(carologic)UX in the Age of AI: �Leading with Design UXPA2018carologicHow can designers improve trust of cognitive systems? What can we do to make these systems transparent? What information needs to be transparent? The biggest challenges inherent with AI will be discussed, specifically the ethical conflicts and the implications for your work, along with the basics of these concepts so that you can strive for making great AI systems.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/ux-ai-leadwdesign-uxpa18-v1-180626171938-thumbnail-2.jpg?cb=1530033683" style="border:1px solid #C3E6D8;float:right;" /><br> How can designers improve trust of cognitive systems? What can we do to make these systems transparent? What information needs to be transparent? The biggest challenges inherent with AI will be discussed, specifically the ethical conflicts and the implications for your work, along with the basics of these concepts so that you can strive for making great AI systems.

]]>
70521//cdn.slidesharecdn.com/ss_thumbnails/ux-ai-leadwdesign-uxpa18-v1-180626171938-thumbnail-2.jpg?cb=1530033683presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0IA in the Age of AI: Embracing Abstraction and Change at IA Summit 2018https://www.slideshare.net/carologic/ia-in-the-age-of-ai-embracing-abstraction-and-change-at-ia-summit-2018
iaai-embracingabstchange-ias18-final-180324192356 This session focuses on the questions we need to ask to create good, ethical experiences for our users.
Information Architects must push to…
- Keep people at the center of our work.
- Lead with our user’s goals.
- Ease of use, usability, findability, effectiveness, efficiency…
We must work to mature organizations approach
- Push back on “technology first” ideas.
- Lead on ethics - for our users, humanity.]]>
This session focuses on the questions we need to ask to create good, ethical experiences for our users.
Information Architects must push to…
- Keep people at the center of our work.
- Lead with our user’s goals.
- Ease of use, usability, findability, effectiveness, efficiency…
We must work to mature organizations approach
- Push back on “technology first” ideas.
- Lead on ethics - for our users, humanity.]]>
Sat, 24 Mar 2018 19:23:56 GMThttps://www.slideshare.net/carologic/ia-in-the-age-of-ai-embracing-abstraction-and-change-at-ia-summit-2018carologic@slideshare.net(carologic)IA in the Age of AI: Embracing Abstraction and Change at IA Summit 2018carologicThis session focuses on the questions we need to ask to create good, ethical experiences for our users.
Information Architects must push to…
- Keep people at the center of our work.
- Lead with our user’s goals.
- Ease of use, usability, findability, effectiveness, efficiency…
We must work to mature organizations approach
- Push back on “technology first” ideas.
- Lead on ethics - for our users, humanity.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/iaai-embracingabstchange-ias18-final-180324192356-thumbnail-2.jpg?cb=1521919749" style="border:1px solid #C3E6D8;float:right;" /><br> This session focuses on the questions we need to ask to create good, ethical experiences for our users.
Information Architects must push to…
- Keep people at the center of our work.
- Lead with our user’s goals.
- Ease of use, usability, findability, effectiveness, efficiency…
We must work to mature organizations approach
- Push back on “technology first” ideas.
- Lead on ethics - for our users, humanity.

]]>
66552//cdn.slidesharecdn.com/ss_thumbnails/iaai-embracingabstchange-ias18-final-180324192356-thumbnail-2.jpg?cb=1521919749presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0Making Great User Experiences, Pittsburgh Scrum MeetUp, Oct 17, 2017https://www.slideshare.net/carologic/making-great-user-experiences-pittsburgh-scrum-meetup-oct-17-2017
makegreatux-pghscrum-20171017-171018021430 Everything is designed, yet some interactions are much better than others. What does it take to make a great experience? What are the areas that UX specialists focus on? How do skills in cognitive psycology, computer science and design come together? Carol introduces basic concepts in user experience design that you can use to improve the user's expeirence and/or clearly communicate with designers.]]>
Everything is designed, yet some interactions are much better than others. What does it take to make a great experience? What are the areas that UX specialists focus on? How do skills in cognitive psycology, computer science and design come together? Carol introduces basic concepts in user experience design that you can use to improve the user's expeirence and/or clearly communicate with designers.]]>
Wed, 18 Oct 2017 02:14:30 GMThttps://www.slideshare.net/carologic/making-great-user-experiences-pittsburgh-scrum-meetup-oct-17-2017carologic@slideshare.net(carologic)Making Great User Experiences, Pittsburgh Scrum MeetUp, Oct 17, 2017carologicEverything is designed, yet some interactions are much better than others. What does it take to make a great experience? What are the areas that UX specialists focus on? How do skills in cognitive psycology, computer science and design come together? Carol introduces basic concepts in user experience design that you can use to improve the user's expeirence and/or clearly communicate with designers.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/makegreatux-pghscrum-20171017-171018021430-thumbnail-2.jpg?cb=1508292998" style="border:1px solid #C3E6D8;float:right;" /><br> Everything is designed, yet some interactions are much better than others. What does it take to make a great experience? What are the areas that UX specialists focus on? How do skills in cognitive psycology, computer science and design come together? Carol introduces basic concepts in user experience design that you can use to improve the user&#39;s expeirence and/or clearly communicate with designers.

]]>
2488619//cdn.slidesharecdn.com/ss_thumbnails/makegreatux-pghscrum-20171017-171018021430-thumbnail-2.jpg?cb=1508292998presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0AI and Machine Learning Demystified by Carol Smith at Midwest UX 2017https://www.slideshare.net/carologic/ai-and-machine-learning-demystified-by-carol-smith-at-midwest-ux-2017
ai-ml-demystified-mwux2017-final-171016011705 What is machine learning? Is UX relevant in the age of artificial intelligence (AI)? How can I take advantage of cognitive computing? Get answers to these questions and learn about the implications for your work in this session. Carol will help you understand at a basic level how these systems are built and what is required to get insights from them. Carol will present examples of how machine learning is already being used and explore the ethical challenges inherent in creating AI. You will walk away with an awareness of the weaknesses of AI and the knowledge of how these systems work.]]>
What is machine learning? Is UX relevant in the age of artificial intelligence (AI)? How can I take advantage of cognitive computing? Get answers to these questions and learn about the implications for your work in this session. Carol will help you understand at a basic level how these systems are built and what is required to get insights from them. Carol will present examples of how machine learning is already being used and explore the ethical challenges inherent in creating AI. You will walk away with an awareness of the weaknesses of AI and the knowledge of how these systems work.]]>
Mon, 16 Oct 2017 01:17:05 GMThttps://www.slideshare.net/carologic/ai-and-machine-learning-demystified-by-carol-smith-at-midwest-ux-2017carologic@slideshare.net(carologic)AI and Machine Learning Demystified by Carol Smith at Midwest UX 2017carologicWhat is machine learning? Is UX relevant in the age of artificial intelligence (AI)? How can I take advantage of cognitive computing? Get answers to these questions and learn about the implications for your work in this session. Carol will help you understand at a basic level how these systems are built and what is required to get insights from them. Carol will present examples of how machine learning is already being used and explore the ethical challenges inherent in creating AI. You will walk away with an awareness of the weaknesses of AI and the knowledge of how these systems work.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/ai-ml-demystified-mwux2017-final-171016011705-thumbnail-2.jpg?cb=1508900920" style="border:1px solid #C3E6D8;float:right;" /><br> What is machine learning? Is UX relevant in the age of artificial intelligence (AI)? How can I take advantage of cognitive computing? Get answers to these questions and learn about the implications for your work in this session. Carol will help you understand at a basic level how these systems are built and what is required to get insights from them. Carol will present examples of how machine learning is already being used and explore the ethical challenges inherent in creating AI. You will walk away with an awareness of the weaknesses of AI and the knowledge of how these systems work.

]]>
3421869722//cdn.slidesharecdn.com/ss_thumbnails/ai-ml-demystified-mwux2017-final-171016011705-thumbnail-2.jpg?cb=1508900920presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0UX in the Age of AI: Where Does Design Fit In? Fluxible 2017https://www.slideshare.net/carologic/ux-in-the-age-of-ai-where-does-design-fit-in-fluxible-2017
uxinageofai-fluxible-170927142106 Cognitive computing and machine learning are not new concepts, but they are new to most UX’ers. Carol Smith addresses questions about artificial intelligence (AI) such as:
- What are these terms and technologies and how do they work?
- How can we take advantage of these powerful systems to help our users?
- Should I be concerned that computers will take over the world soon? Spoiler: It is extremely unlikely.
Once this baseline understanding is established, we’ll look at examples of AI in use and discuss the relevancy of design work in the age of AI. Additionally, we’ll explore the ethical challenges inherent with the use of AI from the user’s perspective, specifically regarding trust and transparency.
This was presented at Fluxible 2017 in Kitchener-Waterloo, Ontario, Canada on 23 Sept 2017.]]>
Cognitive computing and machine learning are not new concepts, but they are new to most UX’ers. Carol Smith addresses questions about artificial intelligence (AI) such as:
- What are these terms and technologies and how do they work?
- How can we take advantage of these powerful systems to help our users?
- Should I be concerned that computers will take over the world soon? Spoiler: It is extremely unlikely.
Once this baseline understanding is established, we’ll look at examples of AI in use and discuss the relevancy of design work in the age of AI. Additionally, we’ll explore the ethical challenges inherent with the use of AI from the user’s perspective, specifically regarding trust and transparency.
This was presented at Fluxible 2017 in Kitchener-Waterloo, Ontario, Canada on 23 Sept 2017.]]>
Wed, 27 Sep 2017 14:21:06 GMThttps://www.slideshare.net/carologic/ux-in-the-age-of-ai-where-does-design-fit-in-fluxible-2017carologic@slideshare.net(carologic)UX in the Age of AI: Where Does Design Fit In? Fluxible 2017carologicCognitive computing and machine learning are not new concepts, but they are new to most UX’ers. Carol Smith addresses questions about artificial intelligence (AI) such as:
- What are these terms and technologies and how do they work?
- How can we take advantage of these powerful systems to help our users?
- Should I be concerned that computers will take over the world soon? Spoiler: It is extremely unlikely.
Once this baseline understanding is established, we’ll look at examples of AI in use and discuss the relevancy of design work in the age of AI. Additionally, we’ll explore the ethical challenges inherent with the use of AI from the user’s perspective, specifically regarding trust and transparency.
This was presented at Fluxible 2017 in Kitchener-Waterloo, Ontario, Canada on 23 Sept 2017.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/uxinageofai-fluxible-170927142106-thumbnail-2.jpg?cb=1506525828" style="border:1px solid #C3E6D8;float:right;" /><br> Cognitive computing and machine learning are not new concepts, but they are new to most UX’ers. Carol Smith addresses questions about artificial intelligence (AI) such as:
- What are these terms and technologies and how do they work?
- How can we take advantage of these powerful systems to help our users?
- Should I be concerned that computers will take over the world soon? Spoiler: It is extremely unlikely.
Once this baseline understanding is established, we’ll look at examples of AI in use and discuss the relevancy of design work in the age of AI. Additionally, we’ll explore the ethical challenges inherent with the use of AI from the user’s perspective, specifically regarding trust and transparency.
This was presented at Fluxible 2017 in Kitchener-Waterloo, Ontario, Canada on 23 Sept 2017.

]]>
55164//cdn.slidesharecdn.com/ss_thumbnails/uxinageofai-fluxible-170927142106-thumbnail-2.jpg?cb=1506525828presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0Making Great User Experiences at Cleveland C# .Net Meetup July 27 2017https://www.slideshare.net/carologic/making-great-user-experiences-at-cleveland-c-net-meetup-july-27-2017
makegreatux-cle-170728171415 Everything is designed, yet some interactions are much better than others. What does it take to make a great experience? Carol introduces basic concepts in user experience design that you can use to improve your work. You'll learn the basics of: cognitive psychology; accessibility; design thinking; interaction design; and visual design. These concepts work together to make great user experiences and Carol will help you to understand how this work can be integrated into your existing software development process.]]>
Everything is designed, yet some interactions are much better than others. What does it take to make a great experience? Carol introduces basic concepts in user experience design that you can use to improve your work. You'll learn the basics of: cognitive psychology; accessibility; design thinking; interaction design; and visual design. These concepts work together to make great user experiences and Carol will help you to understand how this work can be integrated into your existing software development process.]]>
Fri, 28 Jul 2017 17:14:15 GMThttps://www.slideshare.net/carologic/making-great-user-experiences-at-cleveland-c-net-meetup-july-27-2017carologic@slideshare.net(carologic)Making Great User Experiences at Cleveland C# .Net Meetup July 27 2017carologicEverything is designed, yet some interactions are much better than others. What does it take to make a great experience? Carol introduces basic concepts in user experience design that you can use to improve your work. You'll learn the basics of: cognitive psychology; accessibility; design thinking; interaction design; and visual design. These concepts work together to make great user experiences and Carol will help you to understand how this work can be integrated into your existing software development process.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/makegreatux-cle-170728171415-thumbnail-2.jpg?cb=1501262190" style="border:1px solid #C3E6D8;float:right;" /><br> Everything is designed, yet some interactions are much better than others. What does it take to make a great experience? Carol introduces basic concepts in user experience design that you can use to improve your work. You&#39;ll learn the basics of: cognitive psychology; accessibility; design thinking; interaction design; and visual design. These concepts work together to make great user experiences and Carol will help you to understand how this work can be integrated into your existing software development process.

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31213//cdn.slidesharecdn.com/ss_thumbnails/fastutestagile-uxpin2017-final-170615213735-thumbnail-2.jpg?cb=1497563657presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0Making Faster UX in an Agile World - HOAPitt 2017https://www.slideshare.net/carologic/making-faster-ux-in-an-agile-world-hoapitt-2017
fastux-heartagile-final-170430183402 Carol Smith presented this topic at the Heart of Agile conference in Pittsburgh, PA in April 2017.
UX Slows Agile down! Do you hear that a lot? Carol shared best practices and how to dispel this myth in this session. The presentation included discussions of how to successfully embedding the UX team and the pros and cons of Agile projects. Carol will introduce methods for the UX team to break down and include their work in the backlog so it can get prioritized. Finally, Carol will discuss several successful ways to integrate usability testing across iterations.]]>
Carol Smith presented this topic at the Heart of Agile conference in Pittsburgh, PA in April 2017.
UX Slows Agile down! Do you hear that a lot? Carol shared best practices and how to dispel this myth in this session. The presentation included discussions of how to successfully embedding the UX team and the pros and cons of Agile projects. Carol will introduce methods for the UX team to break down and include their work in the backlog so it can get prioritized. Finally, Carol will discuss several successful ways to integrate usability testing across iterations.]]>
Sun, 30 Apr 2017 18:34:01 GMThttps://www.slideshare.net/carologic/making-faster-ux-in-an-agile-world-hoapitt-2017carologic@slideshare.net(carologic)Making Faster UX in an Agile World - HOAPitt 2017carologicCarol Smith presented this topic at the Heart of Agile conference in Pittsburgh, PA in April 2017.
UX Slows Agile down! Do you hear that a lot? Carol shared best practices and how to dispel this myth in this session. The presentation included discussions of how to successfully embedding the UX team and the pros and cons of Agile projects. Carol will introduce methods for the UX team to break down and include their work in the backlog so it can get prioritized. Finally, Carol will discuss several successful ways to integrate usability testing across iterations.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/fastux-heartagile-final-170430183402-thumbnail-2.jpg?cb=1493577578" style="border:1px solid #C3E6D8;float:right;" /><br> Carol Smith presented this topic at the Heart of Agile conference in Pittsburgh, PA in April 2017.
UX Slows Agile down! Do you hear that a lot? Carol shared best practices and how to dispel this myth in this session. The presentation included discussions of how to successfully embedding the UX team and the pros and cons of Agile projects. Carol will introduce methods for the UX team to break down and include their work in the backlog so it can get prioritized. Finally, Carol will discuss several successful ways to integrate usability testing across iterations.

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29372//cdn.slidesharecdn.com/ss_thumbnails/fastux-heartagile-final-170430183402-thumbnail-2.jpg?cb=1493577578presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0Design vs.Cancer: Patients Win UXDC 2017https://www.slideshare.net/carologic/designvscancer-patients-win-uxdc-2017
design-170416171229 This 10 minute talk concluded with a panel with two other presenters.
How do you make an impact on people’s lives in three weeks? I was selected to work on a pro-bono project to help health providers in Ethiopia, Nigeria and Uganda to increase the availability and lower the cost of cancer treatments. We were challenged to create a fully functioning software solution that would meet the needs of health care workers in forecasting the need for chemotherapy during the 3-week timeline. I’ll share the experience of working on a fast-paced project with a cross-functional team in this session.
We worked closely with the American Cancer Society, Clinton Health Access Initiative, NCCN and oncologists to create the ChemoQuant solution.]]>
This 10 minute talk concluded with a panel with two other presenters.
How do you make an impact on people’s lives in three weeks? I was selected to work on a pro-bono project to help health providers in Ethiopia, Nigeria and Uganda to increase the availability and lower the cost of cancer treatments. We were challenged to create a fully functioning software solution that would meet the needs of health care workers in forecasting the need for chemotherapy during the 3-week timeline. I’ll share the experience of working on a fast-paced project with a cross-functional team in this session.
We worked closely with the American Cancer Society, Clinton Health Access Initiative, NCCN and oncologists to create the ChemoQuant solution.]]>
Sun, 16 Apr 2017 17:12:29 GMThttps://www.slideshare.net/carologic/designvscancer-patients-win-uxdc-2017carologic@slideshare.net(carologic)Design vs.Cancer: Patients Win UXDC 2017carologicThis 10 minute talk concluded with a panel with two other presenters.
How do you make an impact on people’s lives in three weeks? I was selected to work on a pro-bono project to help health providers in Ethiopia, Nigeria and Uganda to increase the availability and lower the cost of cancer treatments. We were challenged to create a fully functioning software solution that would meet the needs of health care workers in forecasting the need for chemotherapy during the 3-week timeline. I’ll share the experience of working on a fast-paced project with a cross-functional team in this session.
We worked closely with the American Cancer Society, Clinton Health Access Initiative, NCCN and oncologists to create the ChemoQuant solution.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/design-170416171229-thumbnail-2.jpg?cb=1492364212" style="border:1px solid #C3E6D8;float:right;" /><br> This 10 minute talk concluded with a panel with two other presenters.
How do you make an impact on people’s lives in three weeks? I was selected to work on a pro-bono project to help health providers in Ethiopia, Nigeria and Uganda to increase the availability and lower the cost of cancer treatments. We were challenged to create a fully functioning software solution that would meet the needs of health care workers in forecasting the need for chemotherapy during the 3-week timeline. I’ll share the experience of working on a fast-paced project with a cross-functional team in this session.
We worked closely with the American Cancer Society, Clinton Health Access Initiative, NCCN and oncologists to create the ChemoQuant solution.

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30550//cdn.slidesharecdn.com/ss_thumbnails/design-170416171229-thumbnail-2.jpg?cb=1492364212presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0AI for IA's: Machine Learning Demystified at IA Summit 2017 - IAS17https://www.slideshare.net/carologic/ai-for-ias-machine-learning-demystified-at-ia-summit-2017
ai-for-ias-iasummit2017-final-170325154812 What is machine learning? Is IA relevant in the age of AI? How can I take advantage of cognitive computing? Learn the basics of these concepts and the implications for your work in this presentation. Carol Smith provides examples of machine learning use and will discuss the challenges inherent in in AI.]]>
What is machine learning? Is IA relevant in the age of AI? How can I take advantage of cognitive computing? Learn the basics of these concepts and the implications for your work in this presentation. Carol Smith provides examples of machine learning use and will discuss the challenges inherent in in AI.]]>
Sat, 25 Mar 2017 15:48:11 GMThttps://www.slideshare.net/carologic/ai-for-ias-machine-learning-demystified-at-ia-summit-2017carologic@slideshare.net(carologic)AI for IA's: Machine Learning Demystified at IA Summit 2017 - IAS17carologicWhat is machine learning? Is IA relevant in the age of AI? How can I take advantage of cognitive computing? Learn the basics of these concepts and the implications for your work in this presentation. Carol Smith provides examples of machine learning use and will discuss the challenges inherent in in AI.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/ai-for-ias-iasummit2017-final-170325154812-thumbnail-2.jpg?cb=1490643574" style="border:1px solid #C3E6D8;float:right;" /><br> What is machine learning? Is IA relevant in the age of AI? How can I take advantage of cognitive computing? Learn the basics of these concepts and the implications for your work in this presentation. Carol Smith provides examples of machine learning use and will discuss the challenges inherent in in AI.

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46813//cdn.slidesharecdn.com/ss_thumbnails/ai-for-ias-iasummit2017-final-170325154812-thumbnail-2.jpg?cb=1490643574presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0DIY Usability Testing for Business Analysts (BA)https://www.slideshare.net/carologic/diy-usability-testing-for-business-analysts-ba
utest-for-ba-iiba-pgh20170109-170111031343 This presentation provides techniques for business analysts (BA's) to begin conducting their own usability tests. This was presented to the Pittsburgh IIBA Chapter on January 9, 2017.]]>
This presentation provides techniques for business analysts (BA's) to begin conducting their own usability tests. This was presented to the Pittsburgh IIBA Chapter on January 9, 2017.]]>
Wed, 11 Jan 2017 03:13:42 GMThttps://www.slideshare.net/carologic/diy-usability-testing-for-business-analysts-bacarologic@slideshare.net(carologic)DIY Usability Testing for Business Analysts (BA)carologicThis presentation provides techniques for business analysts (BA's) to begin conducting their own usability tests. This was presented to the Pittsburgh IIBA Chapter on January 9, 2017.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/utest-for-ba-iiba-pgh20170109-170111031343-thumbnail-2.jpg?cb=1484104598" style="border:1px solid #C3E6D8;float:right;" /><br> This presentation provides techniques for business analysts (BA&#39;s) to begin conducting their own usability tests. This was presented to the Pittsburgh IIBA Chapter on January 9, 2017.

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27600//cdn.slidesharecdn.com/ss_thumbnails/utest-for-ba-iiba-pgh20170109-170111031343-thumbnail-2.jpg?cb=1484104598presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0Mature Products: The Cycle of UX Reinvention UXPA 2016https://www.slideshare.net/carologic/mature-products-the-cycle-of-ux-reinvention-uxpa-2016
matureproducts-uxpa2016-final-160913234825 As products mature, the user’s needs change over time and so must the way we work. This presentation discusses various experiences working on mature software and complex Web applications and a set of best practices.]]>
As products mature, the user’s needs change over time and so must the way we work. This presentation discusses various experiences working on mature software and complex Web applications and a set of best practices.]]>
Tue, 13 Sep 2016 23:48:25 GMThttps://www.slideshare.net/carologic/mature-products-the-cycle-of-ux-reinvention-uxpa-2016carologic@slideshare.net(carologic)Mature Products: The Cycle of UX Reinvention UXPA 2016carologicAs products mature, the user’s needs change over time and so must the way we work. This presentation discusses various experiences working on mature software and complex Web applications and a set of best practices.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/matureproducts-uxpa2016-final-160913234825-thumbnail-2.jpg?cb=1473810664" style="border:1px solid #C3E6D8;float:right;" /><br> As products mature, the user’s needs change over time and so must the way we work. This presentation discusses various experiences working on mature software and complex Web applications and a set of best practices.

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27730//cdn.slidesharecdn.com/ss_thumbnails/matureproducts-uxpa2016-final-160913234825-thumbnail-2.jpg?cb=1473810664presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0User Experience for Business Analystshttps://www.slideshare.net/carologic/user-experience-for-business-analysts
ux-for-baiiba-pitt20160208-160209161418 Presented to the IIBA (International Institute of Business Analysis) Pittsburgh, PA Chapter on February 8, 2016.
Most Business Analysts have plenty of experience when it comes to mapping database fields across a system interface, but where do you put those fields in a user interface? As BAs, we're used to wearing different hats: Project Manager, Tester, Developer. But since the invention of the iPod, everyone is becoming more aware of User Experience.
We've all experienced a hard-to-use website or those old green screen applications where you had the F-Key menus memorized by the end of your first month. But F-Keys and clicking through ten pages of options to get to the submit button won't cut it anymore.
In this presentation Carol Smith walks us through some basics to help you create a User Experience that won't make your end users to throw up their hands in frustration.
Methods such as user focused interviews, card sorts and usability testing best practices are introduced with the intent that BA's can use these tools immediately in their workplace.]]>
Presented to the IIBA (International Institute of Business Analysis) Pittsburgh, PA Chapter on February 8, 2016.
Most Business Analysts have plenty of experience when it comes to mapping database fields across a system interface, but where do you put those fields in a user interface? As BAs, we're used to wearing different hats: Project Manager, Tester, Developer. But since the invention of the iPod, everyone is becoming more aware of User Experience.
We've all experienced a hard-to-use website or those old green screen applications where you had the F-Key menus memorized by the end of your first month. But F-Keys and clicking through ten pages of options to get to the submit button won't cut it anymore.
In this presentation Carol Smith walks us through some basics to help you create a User Experience that won't make your end users to throw up their hands in frustration.
Methods such as user focused interviews, card sorts and usability testing best practices are introduced with the intent that BA's can use these tools immediately in their workplace.]]>
Tue, 09 Feb 2016 16:14:18 GMThttps://www.slideshare.net/carologic/user-experience-for-business-analystscarologic@slideshare.net(carologic)User Experience for Business AnalystscarologicPresented to the IIBA (International Institute of Business Analysis) Pittsburgh, PA Chapter on February 8, 2016.
Most Business Analysts have plenty of experience when it comes to mapping database fields across a system interface, but where do you put those fields in a user interface? As BAs, we're used to wearing different hats: Project Manager, Tester, Developer. But since the invention of the iPod, everyone is becoming more aware of User Experience.
We've all experienced a hard-to-use website or those old green screen applications where you had the F-Key menus memorized by the end of your first month. But F-Keys and clicking through ten pages of options to get to the submit button won't cut it anymore.
In this presentation Carol Smith walks us through some basics to help you create a User Experience that won't make your end users to throw up their hands in frustration.
Methods such as user focused interviews, card sorts and usability testing best practices are introduced with the intent that BA's can use these tools immediately in their workplace.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/ux-for-baiiba-pitt20160208-160209161418-thumbnail-2.jpg?cb=1455045918" style="border:1px solid #C3E6D8;float:right;" /><br> Presented to the IIBA (International Institute of Business Analysis) Pittsburgh, PA Chapter on February 8, 2016.
Most Business Analysts have plenty of experience when it comes to mapping database fields across a system interface, but where do you put those fields in a user interface? As BAs, we&#39;re used to wearing different hats: Project Manager, Tester, Developer. But since the invention of the iPod, everyone is becoming more aware of User Experience.
We&#39;ve all experienced a hard-to-use website or those old green screen applications where you had the F-Key menus memorized by the end of your first month. But F-Keys and clicking through ten pages of options to get to the submit button won&#39;t cut it anymore.
In this presentation Carol Smith walks us through some basics to help you create a User Experience that won&#39;t make your end users to throw up their hands in frustration.
Methods such as user focused interviews, card sorts and usability testing best practices are introduced with the intent that BA&#39;s can use these tools immediately in their workplace.

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31680//cdn.slidesharecdn.com/ss_thumbnails/ux-for-baiiba-pitt20160208-160209161418-thumbnail-2.jpg?cb=1455045918presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0Negotiating Your UX Career. Presented at UXPA2015https://www.slideshare.net/carologic/negotiating-ux-career-final
lighvofxtbskkcqxygbm-signature-c474f7ac1d8dee3169ad1a18fb11d005e9859e736bd8c73474fb0f006c05d269-poli-150625152520-lva1-app6892 Presented at the User Experience Professionals Association 2015 (UXPA2015) Conference in Coronado, CA.
Negotiation is the key to getting what you want and deserve. This talk provides the most influential ideas in business regarding negotiation and empowers you to be an effective negotiator.
In UX we negotiate on behalf of users throughout the development life cycle. We do this as we work with team members, stakeholders and clients; and those skills are especially helpful when we make difficult-to-hear recommendations. Unfortunately, many of us are not taught skills that will help us negotiate well.
This session provides the audience with tools to become effective negotiators in their personal and professional lives.
Titled: If You Don't, He Will. Negotiating Your UX Career]]>
Presented at the User Experience Professionals Association 2015 (UXPA2015) Conference in Coronado, CA.
Negotiation is the key to getting what you want and deserve. This talk provides the most influential ideas in business regarding negotiation and empowers you to be an effective negotiator.
In UX we negotiate on behalf of users throughout the development life cycle. We do this as we work with team members, stakeholders and clients; and those skills are especially helpful when we make difficult-to-hear recommendations. Unfortunately, many of us are not taught skills that will help us negotiate well.
This session provides the audience with tools to become effective negotiators in their personal and professional lives.
Titled: If You Don't, He Will. Negotiating Your UX Career]]>
Thu, 25 Jun 2015 15:25:20 GMThttps://www.slideshare.net/carologic/negotiating-ux-career-finalcarologic@slideshare.net(carologic)Negotiating Your UX Career. Presented at UXPA2015carologicPresented at the User Experience Professionals Association 2015 (UXPA2015) Conference in Coronado, CA.
Negotiation is the key to getting what you want and deserve. This talk provides the most influential ideas in business regarding negotiation and empowers you to be an effective negotiator.
In UX we negotiate on behalf of users throughout the development life cycle. We do this as we work with team members, stakeholders and clients; and those skills are especially helpful when we make difficult-to-hear recommendations. Unfortunately, many of us are not taught skills that will help us negotiate well.
This session provides the audience with tools to become effective negotiators in their personal and professional lives.
Titled: If You Don't, He Will. Negotiating Your UX Career<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/lighvofxtbskkcqxygbm-signature-c474f7ac1d8dee3169ad1a18fb11d005e9859e736bd8c73474fb0f006c05d269-poli-150625152520-lva1-app6892-thumbnail-2.jpg?cb=1435246037" style="border:1px solid #C3E6D8;float:right;" /><br> Presented at the User Experience Professionals Association 2015 (UXPA2015) Conference in Coronado, CA.
Negotiation is the key to getting what you want and deserve. This talk provides the most influential ideas in business regarding negotiation and empowers you to be an effective negotiator.
In UX we negotiate on behalf of users throughout the development life cycle. We do this as we work with team members, stakeholders and clients; and those skills are especially helpful when we make difficult-to-hear recommendations. Unfortunately, many of us are not taught skills that will help us negotiate well.
This session provides the audience with tools to become effective negotiators in their personal and professional lives.
Titled: If You Don&#39;t, He Will. Negotiating Your UX Career

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34870//cdn.slidesharecdn.com/ss_thumbnails/lighvofxtbskkcqxygbm-signature-c474f7ac1d8dee3169ad1a18fb11d005e9859e736bd8c73474fb0f006c05d269-poli-150625152520-lva1-app6892-thumbnail-2.jpg?cb=1435246037presentationBlackhttp://activitystrea.ms/schema/1.0/posthttp://activitystrea.ms/schema/1.0/posted0UX 101: Making Great Human Experiences at Pittsburgh PodCamp 9https://www.slideshare.net/carologic/ux-101-podcamp-pittsburgh-9-2014
ux101-podcamppitt-2014-141123220834-conversion-gate01 Carol Smith provides the tools you need to get started doing User Experience (UX) work right away. She introduces three quick and inexpensive UX research methods that will provide you with rich information about users and designs: interviews; card sorting; and usability testing. You'll learn how this work will influence your design and ways to effectively share and communicate what has been learned to increase stakeholders understandings of customers.]]>
Carol Smith provides the tools you need to get started doing User Experience (UX) work right away. She introduces three quick and inexpensive UX research methods that will provide you with rich information about users and designs: interviews; card sorting; and usability testing. You'll learn how this work will influence your design and ways to effectively share and communicate what has been learned to increase stakeholders understandings of customers.]]>
Sun, 23 Nov 2014 22:08:34 GMThttps://www.slideshare.net/carologic/ux-101-podcamp-pittsburgh-9-2014carologic@slideshare.net(carologic)UX 101: Making Great Human Experiences at Pittsburgh PodCamp 9carologicCarol Smith provides the tools you need to get started doing User Experience (UX) work right away. She introduces three quick and inexpensive UX research methods that will provide you with rich information about users and designs: interviews; card sorting; and usability testing. You'll learn how this work will influence your design and ways to effectively share and communicate what has been learned to increase stakeholders understandings of customers.<img alt="" src="//cdn.slidesharecdn.com/ss_thumbnails/ux101-podcamppitt-2014-141123220834-conversion-gate01-thumbnail-2.jpg?cb=1416780679" style="border:1px solid #C3E6D8;float:right;" /><br> Carol Smith provides the tools you need to get started doing User Experience (UX) work right away. She introduces three quick and inexpensive UX research methods that will provide you with rich information about users and designs: interviews; card sorting; and usability testing. You&#39;ll learn how this work will influence your design and ways to effectively share and communicate what has been learned to increase stakeholders understandings of customers.

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//cdn.slidesharecdn.com/profile-photo-carologic-48x48.jpg?cb=1547014220Carol is recognized globally as a leader in UX and is a passionate evangelist who encourages teams to make data informed decisions with information gathered directly from the users. She has presented over 100 talks and workshops around the world on a variety of UX related topics.carologic.wordpress.com///cdn.slidesharecdn.com/ss_thumbnails/designai-wud18-cleveland-181115024549-thumbnail.jpg?cb=1542250302carologic/designing-trustable-ai-experiences-at-world-usability-day-in-clevelandDesigning Trustable AI...//cdn.slidesharecdn.com/ss_thumbnails/ethno-mwux2018-final-181115024343-thumbnail.jpg?cb=1542249906carologic/gearing-up-for-ethnography-at-midwest-ux-2018Gearing up for Ethnogr...//cdn.slidesharecdn.com/ss_thumbnails/designai-humanity-dmi-final-181115024134-thumbnail.jpg?cb=1542249792carologic/designing-ai-for-humanity-at-dmidesign-leadership-conference-in-bostonDesigning AI for Human...