Getting a complete outage on Roku. It's been insanely slow since the new CR design.

I can get into the top level menu, after a very long wait loading the channel app, but that's it. Trying to access a series reports that it cannot connect to the video service. Also takes a very very long time to exit back out of the channel.

No subtitles are appearing for me whatsoever on any videos, old or new, since the new design. This is kinda a big deal since it basically makes the channel useless to anyone who isn't fluent in Japanese.

Please fix this soon, my Roku is my main means of watching Crunchyroll (and the Crunchyroll channel is the sole reason I bought a Roku).

1. Slowness - Can I please get feedback on whether Roku is still experiencing slowness? We put a fix into place yesterday to resolve most of these issues and are continuing to work to optimize performance.

2. (fix is in place for this) No Subtitles for US Users - We are currently investigating why this is an issue. Apologies for the inconvenience.

3. (fix is in place for this) 100 episode limit - This is mostly affecting Drama at the moment, but we are also looking into this issue.

If there is anything else out of the ordinary going on with Roku right now, please let me know.