We get takeout from Lotus II every week. Their food is consistently great and reasonably priced. Our favorites include Scallion Chicken and Singapore Noodles. If you're looking for solidly good Chinese takeout in the Ballantyne area, give them a try...

Title: husband12/23/2014 10:57:30 AM

coupon for $3.00 off

Title: 12/16/2012 7:43:00 PM

Well we order from this Chinese restaurant whenever I''m at my brothers place in Ballantyne. I must say the Scallion Chicken is my go to dish here.. tonight I am going out of my comfort zone ordering the Pineapple Chicken. The place is priced just right, it is my favorite Chinese restaurant in Ballantyne next to Pei Wei just this place gives you more food than Pei Wei. The Pinapple Chicken was very good.. but not better than the scallion chicken.

Tonight I placed an order for delivery. The order took 1 hour and 45 minutes to arrive. I had to call and check on the order twice and once via email. Because of your extremely late delivery, poor food quality, and lack of appropriate customer service I asked for a refund. I will be disputing any charge that appears on my credit card from Lotus Cafe. I will now handle this situation directly with my credit card company. Cara Putzrath, 5617 McCallum Ct. Charlotte NC 28226Re:Friday is the busiest night, all the delivery orders take about 1 hour or longer, and we got there about 1 hour and 10 minutes, not 1 hour and 45 minutes. She called back 30 minutes after she recieved the order and wanted a full refund, she complained the food tasted nasty but ate the whole order already. We still gave her money back that night. We are really sorry if she still is not satisfied after everything, but we appericiated her business. (2012-01-21T23:50:50)

Title: Karl Schultz12/14/2015 11:46:51 AM

How would I contact the owner?

Title: Disturbed12/12/2012 5:25:27 PM

I ordered the chicken lo mein and when I received it, it tasted charred and smelled like cigarette smoke. That was a non-issue, I understand sometimes things get overcooked, but when I called to get a new batch sent, I was told I need to have the old lo mein to give back to the driver. Why? How do I know it's not being reused? Will not be giving this place anymore business as I find that policy highly disagreeable.Re:The reason we need the order back sometimes is because we need to show it to the chefs especially when we have a new chef, so we can tell them need to be careful when they cook the order. We don't reuse orders. (2012-12-17T00:31:11)

Title: Traci11/30/2011 1:23:01 PM

order

Title: deborah10/3/2012 4:04:46 PM

It would be in your best interest to train your phone order takers better. We order from your establishment at least 2-3 times per month. Called tonight to place a delivery order. Couldn't find the $2 off coupon and asked if it could be waived on a $35 order. Was told no -you had to have the coupon to "count". Told her we would cancel the order then. She said OK. Then I asked to speak to a manager, she said there wasn't one on duty. So I persisted and said put someone else on the phone who told us about the on-line coupon. Again, because of lack of training of the people who answer the phone, you almost lost this and future orders from us.

Title: Barry S.10/29/2011 11:27:11 AM

Enjoyed the crispy scallion chicken and the fried rice. Sadly the egg roll was awful...soggy and questionable filling. Not the best egg/spring rolls in Charlotte!

Title: Best In Charlotte10/23/2013 3:04:00 PM

Best Chinese food in Charlotte. They Have great customer service too. The food is always fresh and hot!