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Search Engines

To make things easier to submit a site to the various Search Engines, we recommend AceBit'sHello Engines currently in version 10 for under £100 and this version will allow submission of up to ten different websites (Free version allows submission for two websites).

Also available is the professional version of Hello Engines, called AESOPS 10 which currently costs approximately €350/£280 for an unlimited number of web sites.

Remote Assistance

If you are after Remote Assistance and we have agreed to this, we will probably connect via Teamviewer to your desktop. Please download this Quick Connect program in readiness. We will require the ID and password once this is run.

If we require FTP access, please arrange for us to receive temporary FTP access to your server and let us know the details, URL, username and password. Thank you.

If we are de-bugging something like Joomla or phpList please ensure we have the access details, url, username and password.

Fake TPS Cold Calls

False claims of Telephone Preference Service:

Fraudsters are cold-calling victims, falsely stating that they are calling from one of the well-known UK telecommunication service providers. They call victims claiming to provide a ‘Telephone Preference Service’ - an enhanced call-barring service, which includes barring international call centres.

The fraudsters ask victims to confirm/provide their bank account details, informing them that there is a one-off charge for the service. Victims instead see monthly debits deducted from their accounts, which they have not authorised. The fraudsters often target elderly victims.

In all instances, direct debits are set up without following proper procedure. The victim is not sent written confirmation of the direct debit instruction, which is supposed to be sent within three days.

On occasions when victims attempted to call back, the telephone number provided by the fraudster was either unable to be reached or the victim’s direct debit cancellation request was refused.

Protect yourself:

There is only one Telephone Preference Service (TPS). The TPS is the only official UK 'do-not-call' register for opting out of live telesales calls. It is FREE to sign-up to the register. TPS never charge for registration. You can register for this service at http://www.tpsonline.org.uk.

You will receive postal confirmation of genuine direct debits. If you notice unauthorised payments leaving your account, you should contact your bank promptly.

Always be wary of providing personal information, or confirming that personal information the caller already claims to hold is correct. Always be certain that you know who you talking to. If in doubt hang up immediately.

If you have been affected by this, or any other type of fraud, report it to Action Fraud by visiting www.actionfraud.police.uk or by calling 0300 123 2040.