With the July 14 opening of a new center in Detroit, we now have 12 Borrower Help Centers across the country – located where they're needed most.

Our Borrower Help Network toll-free call-in help line supports areas not covered by a Borrower Help Center.

The Centers and Network are run with Freddie Mac's support by not-for-profit housing counseling organizations with a local presence in the areas they serve. It's about neighbors supporting neighbors.

In person or by telephone, the HUD-approved counselors help navigate a path toward successful homeownership – or, if needed, toward a dignified transition to other housing. All services are delivered for free. All counseling sessions are confidential.

How can our counselors help you?

Assess your financial situation and help you understand the options for resolving your mortgage-related challenges.

Assist you in applying for a mortgage modification or other solution.

Act as a liaison with your servicer to help smooth the application process.

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