Before accessing the Hub page, reset the Hub by inserting a pin or something in the reset button on the hub and hold it for 30 seconds until the light goes from Blue to Green then let it go through it’s reboot.

Then click on Advance, then Wireless and enter the Admin PW

Once in that area, switch the Split Channels to “ON” and a 5 GHz Channel will open, it will be named as your Hub name with -5 after it.

Then click on the Wireless Channel box for the 2.4 GHz and manually set it to 11, (Not 11 Smart Channel) and then click on Wireless Channel box for the 5GHz and manually to 48

Then, at the bottom, change the Hub to “Mode 3”

Finally, click on the SAVE button at the top and let the new settings take effect.

Re: Intermttant hub6 drops

Engineer left about 40 mins ago, have to say the guy was a star, run a new cable from the pole to my home (raised it higher) also a new drop wire to my office and installed a new master socket (5C mk4). Have thus done away with all internal wiring within the home. Had multiple errors before work (test socket) and hardly any after.

So fingers crossed this will solve the issue but the next few days will tell.

Currently sitting at 19 meg connection speed, hoping dlm will raise this to my usual 21, also my ping has reverted to interleaved from fast, would like to get back to fast if line proves stable.

Re: Intermttant hub6 drops

Thanks for posting back and I'm pleased that you're seeing an improvement.

In terms of the banding, DLM should sort that out automatically provided the connection remains stable. Try not to initiate any manual resets of the router and you should find the banding is eventually removed however this can take a couple of weeks.

If after this time you're still not seeing any change we'll take another look for you.