Welcome to TownNews.com's customer community! Connect with other TownNews.com customers and with us to suggest features, share best practices and ask questions.

Though TownNews.com representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.

It would be nice to add a clear button for the new section system. I am often hearing complaints from our copy desk and editors about incorrect sections being included because they are so used to the old method. Right now they are having to find the active check boxes and uncheck them when they change sections on upload.

I know this request may sound strange.I would like a new report added to the
editorial analytics. This would be reports that pull in the opposite of the “Most
Popular” article. It would show our least popular (based on pageviews)
articles/assets. Currently I am manually tracking this information for our
editors/general manager using Google analytics.

We use the information to be able to judge how our audience
will react to a similar story in the future or in the extreme case we know not
to write another story about that subject if it doesn’t get may views.

Some of our reporters/editors have already used this
information to turn down a few stories because the last article we ran about
that subject barely even had 20 pageviews but an article that we thought was a
fluff piece (two paragraphs from AP) was viewed thousands of times.

I have read article of larger metropolitan papers that do
a similar analytics.
It would also be nice if we had a view stats option
directly on the article/assets. Similar to what is on the classifieds to
quickly view their analytics.Attached
is an example:

I would love to see the 'Saved Searches' code added to the Find Assets popup.

Just one example: I have specific shared searches saved for our weekly user submitted photo contest. (easy way for our graphics department to grab the user submitted photo for the printed paper)We change our homepage on Friday to showcase the winning photograph. We will typically pin the winning photos so that we can have the old photo unpin at a specific time (By the way.... very thankful the unpin at a specific time feature)

Unfortunately I have to manually search for those photos (contributed, specific folder, asset type, date range) to pull up that week's photos. It would be so much easier to just pull up my saved search and get to the photos and pin the winner.

Our site currently sends email notifications to the admin email address whenever a calendar item is added. The admin doesn't want to receive these anymore, so I am trying to change the email address for notifications without changing the overall administrator contact info. Is this possible? How do I go about this?

An issue many editors and newsrooms identify is that the publication date of all of our e-Editions is incorrect because our paginators send pages thru the FTP at the end of the day/night prior to 12 a.m. of the actual pub date. We have established this workflow to accommodate limited time and resources to manually adjust the e-edition. It is difficult to search our e-editions by date, because Sunday's edition has a 7-11 p.m. Saturday start date/time.

Can you add a popup notice for the article asset when they have reached a admin set number of characters. Some of our staff can get fairly long winded in the titles even with us constantly reminding them to keep it short.

For example:System administrators set the notice number at 50. (just an example number)System administrators set a notice: "This title is unfriendly for our mobile visitors please shorten"

When they put in a long title and go to the next field they are prompted with the notice.

The flipbook mode of the e-edition is something we would like to utilize better. Once you zoom in on a page there is no way to scroll up and down a page. The mode doesn't seem very user friendly as the moment but if there was a scroll bar it would be more useful. We would also like our default e-edition to be the Flipbook mode if these changes were implemented.

When an event had a start time of 7 p.m. and no listed end time, it wasn't able to accept the submission from the web when it was recurring the next day. In other words, I used a recurring event for a Friday/Saturday event that started at 7 p.m. each day. When I put in a start date of 12/12/13 and an end date of 12/13/13, it kept changing the dates so that they were both 12/13/13/ and then gave me an error of "can't be the same day". I supposed the easiest way around it is to create a single day event and then from the Blox CMS duplicate it and change the date. But couldn't understand why this wouldn't work.

The way JS and CSS is currently handled is unmanageable, causes conflicts and crashes my browser, often. Can there please be a comprehensive review of all the <script> blocks and consolidate them in an external file? Same thing for CSS. Preprocessing would be a plus.

Sorting is one of my biggest issues. The date/timestamp column only appears to sort by date, not by time. So new entries on a refreshed descending sort will appear in the middle of the list instead of at the top.