Friday, 25 April 2008

MGO beta back online; official word from Konami

Here's the latest from Konami Europe on the MGO beta:

We would first like to offer our most sincere apologies to all participants of the "METAL GEAR ONLINE PREMIERE BETA" test for all inconveniences caused thus far. At the same time, we would like to inform you details of the possible causes of the problem along with the actions we have taken in order to resolve them.

KONAMI ID

Initial problems were caused by the extraordinary numbers of customers trying to login to the site in order to create a KONAMI ID in order to take part in the beta test. In response, we have increased server capacity as well as creating a separate KONAMI ID registration site specifically for customer wanting to take part in the "METAL GEAR ONLINE PREMIERE BETA" test.

METAL GEAR ONLINE PREMIERE BETA test

In order to reduce the load on our server, we have implemented a queing system where the number of players that can login to the server is kept at a certain level over a period of time. Added to this, the client has been updated so that the time out settings when logging in have been relaxed. This may though, lead to a longer wait when trying to login.

At peak times, you may be placed in a queue for places in our server. In such a case, we would like to recommend that you try to login after a period of time.

It was also discovered that connecting to the server on creating and registering your character was very difficult. This again, was due to very high levels of traffic. We have increased server capacity and have also improved both the system performance and the server program in response .

We will be carrying out further improvements between 00:00 on 04/26/2008 with the start of the beta test as the game is scheduled to enter full service on 06/12/2008. We would like to apologize once again for all inconveniences caused.