Re: Welcome from Rad, Customer Loyalty Team!

My advise and trick on this would be to thread the adapter on the inner tube valve first and then clamp the foot pump on the adapter. This should work however if not, I would recommend to give a call to one of our experts at the local Decathlon stores.

Experts are based in Coventry, Oxford and Surrey Quays in London and you can find their contact information on the link below:

Re: Welcome from Rad, Customer Loyalty Team!

Hello RAD, I'm in need of exemplar customer services... my delivery arrived today and its the wrong stuff!! I'm going on my sailing hoiiday this thursday and would have had my stuff today, an i'm sorry to say, if your guys hadn't cocked up the order.

You could make amends, contact me find out what i need and send it by a courier overnight. that would be exemplar. Andy