Customer review

Liked: Plenty of character and in a great building with a lovely view over the square.

Disliked: Our room had no window and the Wifi didn´t work very well.

71.4%

Atmosphere -

80%

Staff -

100%

Facilities -

60%

Safety -

80%

Location -

100%

Cleanliness -

20%

Value -

60%

Customer review

With my spouse / partner

Backpacking / gap year

15 February 2012
Customer would recommend this property

Liked: Location location location! Right above the Plaza, on top of the metro, great views at sunset. Lots of places to sit and relax. Staff were very helpful, and anything they didnt know they googled for us.

Disliked: No aircon so rooms are hot and stuffy. The bin the 2nd kitchen was not emptied in the 4 days we were there, same with the bin in our private bathroom - got a bit smelly. Empty beer cans and general rubbish left sitting in common areas for days at a time. Lots of staff on but little done to care for the hostel itself.

91.4%

Atmosphere -

100%

Staff -

40%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

youngnam kim

With my spouse / partner

Backpacking / gap yearSightseeing & culture

05 February 2012
youngnam would recommend this property

Liked: all!! Nice city! Nice hostel!

Disliked: nothing

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Customer review

Alone

Backpacking / gap year

05 February 2012
Customer would recommend this property

Liked: Everything was perfect

Disliked: nothing disliked

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Customer review

Alone

Backpacking / gap year

26 December 2011
Customer would recommend this property

Liked: It´s the best hostel where I was. The staff is very helpfull

Disliked: nothing

97.1%

Atmosphere -

100%

Staff -

100%

Facilities -

80%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Customer review

Alone

Backpacking / gap year

22 December 2011
Customer would recommend this property

Liked: very friendly staff, best location ever for a hostel, good value for money, spontaneous asados and drinks on the roof terrace, great breakfast with fresh fruit, yoghurt and bread,coffee-tea. gorgeous place

Disliked: only thing that could be improved is more computers, there is only one

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

priscilla chong

Alone

Backpacking / gap year

30 November 2011
priscilla would recommend this property

Liked: the staff especially Benjamine are very kind and helpful...the manager too is always around answering questions about what to see and what to avoid.....
i really enjoyed the stay , great value fopr the money.....the best in Chile so far!!
it is also so centrally located....right on top of the Metro!!

Disliked: nothing!! NOTE: THERE IS NO 6-Bed Dorm...Only 8 bed-dorm...

The property's response is...

Hello Priscilla,
Thanks for stay with us for your charm ans support and we hope to have you back soon.
We already fixed in our descriptions the 6 bed dorm to 8 bed dorms.
Kind regads,
Carlos.

94.3%

Atmosphere -

80%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

80%

Value -

100%

Ana Karla Alves de Medeiros

Alone

Backpacking / gap year

28 November 2011
Ana Karla would recommend this property

Liked: Nice staff, great location, clean.

Disliked: Nothing.

The property's response is...

Hello Ana,
Thanks for you your coments that help ut to improve day by day.
Really was great to meet you and we hope to have you back soon.
Kind regards and have a nice day.
Carlos

97.1%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

80%

Value -

100%

Aline Fernandes

With my spouse / partner

Sightseeing & culture

13 September 2011
Aline would recommend this property

Liked: I simply LOVED this hostel. Very clean, modern, with the best location ever (simply in front of Plaza de Armas). Great to get to meet new people and clean, clean, clean. Staff was veeeery helpful.

Disliked: We stayed in a private ensuite with bathroom water leaking, but no biggie. The building is antique and well preserved though.

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Customer review

Alone

Backpacking / gap yearCity breakShoppingSightseeing & culture

24 March 2011
Customer would recommend this property

Liked: I had I great time, its a very nice hostel, with a nice view over the plaza de armas, located in a former hotel building.

Disliked: every thing was fine.

77.1%

Atmosphere -

60%

Staff -

80%

Facilities -

80%

Safety -

100%

Location -

80%

Cleanliness -

80%

Value -

60%

Mike O´Neill

Alone

Backpacking / gap year

17 March 2011
Mike would recommend this property

Liked: Situated in the Plaza De Armas on the top floor of an old building. The main draw is the superb view of the PDA from the balcony. The hostel is pricey, but the same can be said for many of the decent hostels in northern Chile. The dorms are modern and clean. Bathrooms and common areas are cleaned often. Kitchen is modern and well stocked. There are a couple of supermarkets near the hostel, and as it's situated near the main shopping areas there are loads of places to eat nearby.

Disliked: Nothing.

82.9%

Atmosphere -

80%

Staff -

100%

Facilities -

80%

Safety -

80%

Location -

100%

Cleanliness -

60%

Value -

80%

Raphael Passos

With friends / other travellers

Partying / nightlifeShoppingSightseeing & culture

11 March 2011
Raphael would recommend this property

Liked: I liked the place and location. Facilities and services where good too.

Disliked: The room was in another floor, kind of isolated from other people and my bed had some bugs during the night.

88.6%

Atmosphere -

100%

Staff -

100%

Facilities -

80%

Safety -

80%

Location -

100%

Cleanliness -

80%

Value -

80%

Customer review

Alone

Backpacking / gap year

05 March 2011
Customer would recommend this property

Liked: great view, free wifi, free breakfast, nice staff

Disliked: quite hard to find from the street - its inside an apartment block on the 6th floor

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Customer review

With my spouse / partner

Backpacking / gap year

28 February 2011
Customer would recommend this property

Liked: We had a privat room with direct view onto Plaza de Armas. Great!!!
Friendly staff.

Disliked: .

The property's response is...

Dear Marcus:
Thank you very much for your comment, our efforts are directed to ours customers in order to improve our services
Kind Regards
Cristian

62.9%

Atmosphere -

60%

Staff -

80%

Facilities -

80%

Safety -

60%

Location -

100%

Cleanliness -

20%

Value -

40%

Customer review

Disliked: BED BUGS! I would definatly NOT suggest staying here. We had bed bugs, and after the first night, when the told the staff, the manager insisted that we did not have them. (even though you can see them in the wood with the naked eye, and I was covered in bites) We got moved from a private room to a dorm late on the 2nd night, and the only refund they would give us in the morning was the difference in price for the second night. I think we should have gotten the 2nd night free, as we have had to get all our backpacks and clothes cleaned.

The property's response is...

Dear Brendan:
Thanks for your comments, We would like to inform you that Hostal Plaza de Armas has a Pest Control Program, but in spite of our efforts, those insects comes from Peru or Bilivia inside the backpacks of our guests.
We would like to sorry for the inconvenience that we may cause
Cristian Verdugo Barros
Manager

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Customer review

Alone

Sightseeing & culture

07 February 2011
Customer would recommend this property

Liked: an astonishing and brilliant location (like a glamorous Gotham city overlooking the Plaza de Armas), spacious common areas: halls, patios & living spaces, quiet, breezy and very relaxing (including the type of travellers who seek such a refuge in the midst of the city)
a splendid hostel, well worth the money (and searching: see below)

Disliked: SIGNPOSTING is minimal and DIRECTIONS by locals are useless/ contradictory: ridiculously hard to find (look for the building with fast food stalls on the first floor, across the plaza from the post office)
STAFF are great: friendly and very helpful, so it´s a pity that they can´t chat or even have a drink with us travellers on site (e.g. after their shift)
BREAKFAST is that bland white Chilean bread and instant coffee...

Customer review

Alone

Partying / nightlifeSightseeing & culture

15 January 2011
Customer would recommend this property

Liked: Location location location. Never seen such a great location anywhere in this world

Disliked: The showers were very small with no place to hang anything. The rooms were not actually rooms but more like office cabins with 2 walls, 1 side with a door and another with curtains. People could easily go in and out of the curtains so I would not call it the safest possible arrangement

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Nimpa Gueco

Alone

Backpacking / gap year

13 January 2011
Nimpa would recommend this property

Liked: the staff were very friendly...great location, right in the center...and i would highly recommend it.

Disliked: wished our room had a little more ventilation.

97.1%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

80%

Value -

100%

Customer review

With my spouse / partner

Backpacking / gap year

09 January 2011
Customer would recommend this property

Liked: We stayed in Plaza de Armas Hostel for four days. It was cool! Probably the best hostel we stayed in in South America. The place is made to make you mix with other people from all over the world, so the staying becomes fun fun fun!
The staff is wonderful, especially Eddie.
Thank you very much guys!

Disliked: Some beds are in a middle rooms, so there are people walking through your room.

82.9%

Atmosphere -

80%

Staff -

80%

Facilities -

80%

Safety -

100%

Location -

100%

Cleanliness -

60%

Value -

80%

La Rocca Gaetano

With my spouse / partner

Sightseeing & culture

29 December 2010
La Rocca would recommend this property

Liked: LOcation

Disliked: They apply a exchange rate very bad for USD.

100.0%

Atmosphere -

100%

Staff -

100%

Facilities -

100%

Safety -

100%

Location -

100%

Cleanliness -

100%

Value -

100%

Customer review

With my spouse / partner

Backpacking / gap yearSightseeing & culture

06 December 2010
Customer would recommend this property

Liked: I loved this hostel, atmosphere, location and cleanliness was perfect, the staff friendly and helfful, absolut amazing view from the balkons. 100 % recommended!!!

Disliked: I liked everything... :)

65.7%

Atmosphere -

60%

Staff -

100%

Facilities -

40%

Safety -

40%

Location -

100%

Cleanliness -

60%

Value -

60%

Customer review

With my spouse / partner

Backpacking / gap year

28 November 2010
Customer would recommend this property

Liked: Staff was very friendly and helped us with all our requests.

Disliked: Room was small, old and smelled bad. The bed was really uncomfortable.