Job Summary: The ICT Specialist will oversee and provide Hardware & Software maintenance, technical support and recommend future needs in the development of the Agency’s Information and Communication Technology (ICT) resources.Key Duties and Responsibilities:Provide day-to-day ICT support & maintenance of REA’s key ICT infrastructureOversee the ICT and computer systems, including budgets and expenditureSupport the maintenance of the REA websiteTechnically support REA’s Email and Internet connectivityUpdate and maintain current and accurate inventory of technology hardware, software and resourcesMaintain a log and/or list of required repairs and maintenanceDevelop and implement policies and procedures for computer systems operationsDevelop standards, guidelines, and procedures for system development, implementation and managementCarry out regular backups of REA’s databases and information, ensuring that backup and recovery procedures & plan are in place and periodically updatedProvide basic staff training when neededPerform any other related duties as may be assigned from time to timeQualifications, Skills and Experience:The applicant should possess a Bachelor’s Degree (Honors) in the area of Computer Science, Information Technology or Engineering from a recognized Institution.Postgraduate Degree in Information Technology or Data Communications is a requirementAdditional professional certification like CCNA, MCP or MCSE are a requirementA minimum of five or more years hands on experience in maintenance & management of ICT operations in a reputable organization and should possess the following:Proficient knowledgeof Windows Server 2008, Database Design & AdministrationProficient knowledgein SQLKnowledge of programming or Scripting languages like XML, HTML, PHP or Java and VBThorough hands-on experience with Networking (LAN, WAN)Deep knowledge and understanding of Information Security is a MUST

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