We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The front desk staff was very helpful giving information on local attractions and directions. The hotel was comvientlly located close to the freeway, restaurants and a Walmart. We were a little late getting to breakfast but the attendant assured us we could stay in the...More

Review collected in partnership with Best Western

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

I spend 100+ nights per year in all levels of accommodations and maintain status with Hilton and Marriott. This was my first experience at a Best Western in 6 years.
The property, public spaces and rooms look clean and have had a recent re-freshening. Amply...More

Thank bowman716

Response from BestWesternHotels, Corporate at Best Western New AlbanyResponded 29 October 2017

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Overall the hotel was fine. The price was inflated due to a popular game. I felt is was a bit expensive. The water did not get very hot when taking a shower. The cleaning lady busted in on me when I was not dressed without...More

Review collected in partnership with Best Western

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Excellent staff. Very helpfull and nice. A delightful experience. Try it. And New Albany is a beautiful city.
Rooms are clean. Hotel very nice decorated. Good taste. Good neigbourhood. Reataurants in area.

Review collected in partnership with Best Western

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

TripAdvisor is proud to partner with Booking.com, Best Western, Priceline, Hotels.com, Travelocity, TripOnline SA, getaroom.com, Cancelon, Hotwire and HotelQuickly so you can book your Best Western New Albany reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.