Payment / Insurance

At Riverview Psychiatry we do not participate with any insurance providers. This means that you are responsible for paying for services when they are rendered. This type of practice is often called a “cash-only”, “fee for service” or “concierge” practice. Insurance companies put many requirements on medical providers that raise the cost of doing business and providing you care. By not participating with insurance companies, we believe we can provide you better and more accessible care at lower cost.

Payment is expected at the time of service. You will not be allowed to schedule another appointment until payment is processed. This is no different than paying for gas before leaving the pump or buying your groceries before putting them in your car. In order to keep our overhead low and keep cost low for all of our patients, it is important that we all adhere to this policy.

The time you are paying for starts when your appointment is scheduled to begin. If you are late for your appointment you will have an abbreviated appointment. If you are 10 minutes late for a 50 minute appointment you will only have 40 minutes. We do this so that patients are not kept waiting when they arrive on time for their appointment. Any missed appointment without 24 hours prior notice will be billed as a full appointment. Please also keep this in mind if we are running into the next appointment time and need to schedule another appointment time to continue the discussion. Just as with a primary care appointment, it is important to prioritize your time with the doctor so that important issues get addressed in a timely manner.

What if I have insurance?
If you do not have insurance we’re no different from any other medical provider, except we are probably less expensive. But if you do have insurance you can still use our practice. At every appointment you will be given a form to submit to your insurance company for reimbursement. Depending on your particular insurance plan your insurer may cover some of the appointment and send you a reimbursement check. Even if they do not cover any of the fee it is very important that you submit this form, as your insurer should count what you paid toward your deductible and yearly out of pocket maximum. Of course, if you do not meet your deductible in a calendar year you also will find us no different from any other medical provider.

What if I have an HSA/FSA/Flex account?
If you have a flexible spending account you can use those funds to pay for your visits.

What forms of payment do you accept?
We accept all major credit cards, personal checks and cash.

Can I submit the claim to my insurance before paying for the service?
No, payment is expected at the time of service.