Rewards Senior Associate

Job Type

Published

Address

Description

About Global Citizen

Our mission is to build a movement of 100MM Global Citizens whose actions will help achieve our vision of a world without extreme poverty by 2030.

Global Citizen is a movement of engaged citizens who are using their collective voice to end extreme poverty by 2030. On our platform, Global Citizens learn about the systemic causes of extreme poverty, take action on those issues, and earn rewards for their actions — as part of a global community committed to lasting change.

So far, more than 13 million actions have been taken by Global Citizens, leading to $35 billion commitments being made by world leaders, which are set to affect 1.3 billion lives by 2030.

We are looking for a Rewards Senior Associate to join our team in Johannesburg.

Job Description

The Rewards senior associate will play a key role on the Global Citizen Rewards team, helping facilitate our loyalty program and user engagement in South Africa. Global Citizen Rewards is the program that allows our users to win prizes with the points they’ve earned taking action on Global Citizen and to earn special benefits for their ongoing engagement in the Global Citizen community.

In the day to day, you will support the Rewards and Marketing teams to communicate with users who participate in the program, manage rewards inventory on the Global Citizen platform, and develop promotional assets for the program.

Responsibilities

Oversee Rewards program for South African market to ensure it serves as a valuable engagement tool for our target audience

Identify and secure new opportunities for Rewards growth to drive user participation

Work in partnership with Email & Content Marketing Manager to implement marketing plans and develop promotional assets for Rewards, including copy and images for emails, social media, advertisements, etc.

Work with Citizenship Director to outline program needs related to South African market; contribute to discussions among internal stakeholders to align program vision with overall organizational objectives

Oversee day-to-day Rewards engagement in South Africa, including securing winners, delivering Rewards, and managing customer service

Analyze and evaluate Rewards performance in South Africa; provide regular reports to colleagues and partners

Required Skills & Experience

2-3 years experience in a marketing role with day-to-day client or partner relationship management