Online Hiring Events are live forums designed to enable you to understand the role and requirements through an interactive Q&A session followed by a self-directed testing process. The testing takes between 3-5 hours to complete. It’s worth taking the time to finish all the tests because we evaluate every single complete application to find the top talent.

This event will include all testing required to apply for the role. Upon grading the tests, and if you advance, we will set up an interview with the hiring manager.

Our business methodology is to set aggressive quarterly goals for our products, which are driven by our product management team or the overall IT strategy. We conduct product releases on a weekly cadence. The SEM is expected to lead their team towards achieving daily and weekly goals.

The SEM manages a team of 5-20 Engineers, Architects, or Chief Architects. They are expected to work with their team on a daily basis ensuring the team solves their challenging software problems within deadlines. The SEM must continuously improve the quality of their team's performance by coaching the low contributors and replacing them with top global talent when necessary.

The individual will leverage their technical depth as a former developer and architect to push the team towards a high standard of technical excellence, and be achieving the organization's quality bar.

The SEM is expected to monitor the team’s daily and weekly performance using our proprietary workflow management tools. The SEM is responsible for identifying obstacles and offering to coach to improve productivity.

They are expected to run deep-dives into problems which their teams are having and leverage their past technical experience in Software Development to resolve them.

Candidate Requirements:

Bachelor’s Degree in Computer Science is mandatory

10+ years of software development/engineering experience in C#

Proven managerial skills with at least 3 years of experience managing teams of at least 10 individual contributors

Experienced in leading multiple teams across multiple products and technologies

At least 3 years of experience in releasing software products within a CI/CD environment

At least 2 years experience working within a cloud environment such as AWS

Proven experience in building high-performance teams and scalable best engineering practices

Excellent English proficiency

System Pre-requisite

These are the recommended and minimum system requirements for participating in the online hiring event.

- Any IDE

Join our community of remote professionals!

We have over 4,000 Crossover team members and are growing our network around the world.

About Company

Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.

Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.

Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.

New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases