Our VDI team is looking to reduce the amount of data in the user roaming profile for a session and noticed a large amount of data associated with Jive. I confirmed, via a private case in our support group, that these files are associated with the Jive for Outlook/Office add-ons and that if deleted, the files essential to using the apps will regenerate but all user settings/preferences will be erased.

Does anyone know which files are essential and should be retained vs non-essential and can be deleted (logs maybe)?

Dave Morrissey, Sherry Rosenkrantz - need your help with this. Our VDI team has concerns with the amount of data being stored for each user in the log and idxdb folder under AppData > Roaming for the jive outlook and office add-ons. In the Data in user roaming profile for Jive I submitted 10 months ago, it seems like support isn't able to provide that detail and suggested I post a question here. I haven't gotten any replies and our VDI team just pinged again with concerns, requesting for a call to be set up. Can you help with getting these questions to the right folks so we can get a response?

Hi Dave, In our instance IDXDB folders are substantially large. Can we redirect the IDxDB folder to a shared/local drive, or put the DB in another location? Is that something we can configure? Or are we talking customization?

Hi Dave, The VDI team scheduled a call for Tuesday morning to discuss. I realize Monday is a holiday for the US folks--but I'm hoping the J4O team in Israel can still provide a response before then? If not, shortly after.

Hi Dave, I've relayed all the info and answers to our VDI team and they'd still like a call to unpack the info provided in this thread. Can we get this coordinated? There are concerns about moving the imagecache folder when we should be able to discard it and they'd like to speak to an engineer if at all possible.

What is the charter of your VDI team? I would assume deployments etc but it would be super helpful to have some background on the audience.

Can we have that team propose a few questions that would help to seed such a discussion? I would initially think that we would go with these original questions

What files and folders associated with Jive for Outlook/Office must be retained? Account settings, login info, etc?

What files and folders can be deleted? (We're looking tor reduce the profile bloat/file size associated with Jive for Outlook/Office)

Are we able to alter the folders and/or files within the folder? For example, to delete all log files except the most current?

What would happen if we deleted the log and idxdb folders? Would the user experience suffer?

However, answering the same questions may seem redundant and the team will likely want to know if there are new issues.

How much time are we asking for? Less than 30mins, 1hr or more than 1hr?

Once I get a yes (fingers crossed) Is Jive hosting or ADP? Why? On a very recent call with another set of Israel Engineers (mobile issue) connecting to WebEx seemed to be an issue, so we will want to make sure that we have global numbers available or use GTM.

Hi Dave, The overall goal of the VDI team is to reduce VDI profile sizes. Pre-Jive add-on, they were in MB range and with the Jive add-ons, we're looking at 2-4 gig profiles.

Their preference would be to discard any unnecessary files and folders and only keep what's required, which has been answered. But,

They are questioning the redirection of both the idxdb and imagecache folders since the initial response was that the image cache folder can be deleted

The overall intent is a discussion/brainstorming session on the available options to achieve the goal. And (unfortunately) to hear it directly from the expert. I believe 30 minutes should be sufficient, but I'd recommend we book for an hour just in case. Open to having Jive host if that works better since we've recently switched to using Webex for conferencing or I can host via BlueJeans if that makes a difference.