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Synopsis

Table of Contents

INTRODUCTION - You’re a trainer. Now what?

•Why rapport is everything Training is an interactive exchange, not just a one-way lecture•Excellence from the outset Know your material, know your audience, know how to deliver•Dealing with ineffectiveness Overcoming and adapting to potential training disrupters•Bringing magic to your training Putting your soul into your training, and leaving a bit of it behind with your students

Chapter One: THE BEAT - Getting to the heart of the training challenge

•Focusing on outcomes Recognizing and catering to the high stakes of training•Simple principles for producing results Proven methods any trainer can adopt•Dedicating yourself to success Building your legacy of remarkable students

Chapter Two: THE WAY YOU MAKE ME FEEL - Training as personal engagement

•Setting the Ground Rules No surprises and no misunderstandings when everyone’s on the same page•Getting aligned with your audience Reading a crowd, training to their needs.•Collaborative goal setting Students invest themselves in the process when they take ownership of creating it

Chapter Three: I WANT YOU ON MY SIDE - Training as a partnership

•Different approaches for different audiences Knowing your audience means knowing how to speak with them•Bringing your world to theirs Let your students understand why you’ve come to them, and why the material matters to you•Knowing the pitfalls What happens when you get too close to your audience?