This is an excellent opportunity to join a European market leader within the travel industry. Our client has a 12 month FTC which is an operational role working closely with marketing and the contact centre.

The Role:

You will be responsible for dealing with customer / client's queries and resolving any issues in a polite and efficient manner

Keeping the web content management system up to date. Loading, editing and updating all the relevant information

Assisting the Operations Manager with planning trips to give the staff a better understanding and enabling them to recommend suitable destinations

Helping the Marketing team update and edit the holiday brochures

Dealing with online customer feedback and using the information to enhance customer satisfaction

Representing the company at events and exhibitions

Speaking with journalist and arranging discounts and free holidays

Skills required:

Ideally fluent in French and English. Any additional European languages a bonus

Administration experience is essential

Ideally have an interest in travel

Excellent communications skills

Strong customer service / people skills

Excellent attention to detail

Armstrong Lloyd is a marketing specialist recruitment services provider. Due to the high volume of applications received, we are not able to respond to each individual applicant, regrettably only those selected will be contacted.