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A guest called and referenced code F421. What does that mean?

Modified on: Wed, 22 Jun, 2016 at 3:58 PM

ResNexus protects online bookings by limiting guests from any IP address from booking more than three reservations per hour per property. This is a fraud protection to prevent fraudsters from attempting to validate stolen credit cards by processing them through the ResNexus booking engine. Most legitimate guests only book one or two reservations at a time so guests will rarely see this message.

This is the message the guest sees on the booking engine when they've reached the booking limit:

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