hey there,
i have a user whose BB stopped receiving emails last night. i can connect to the web, and i can send emails from the phone. there is no mail from today in her inbox. the mail is through a ms exchange server... thanks.

i didn't mean to come off as a smart a**, really! guess i could've left off the "like i said before" bit. but i was just restating my previous post. i apologize for any misunderstanding. i am really appreciative of any help offered. again, very sorry and thanks for all the help.
a reactivation you say? will that require another password from the bb admin? they're in the uk so it will probably be tomorrow til i can get that. thanks again.