STAMFORD, Conn.--(BUSINESS WIRE)--Frontier Communications (NASDAQ: FTR) is warning customers of an
increase in scam attempts by criminals trying to steal personal
information. In Michigan, some Frontier customers report being contacted
by scammers claiming to be employees of the company. In West Virginia,
scammers claimed to be employees of a county commission. The safety and
security of customer information is a priority for Frontier; its
Security team works closely with state and federal authorities to
identify and apprehend cybercriminals and to help customers secure their
personal information.

The goal of criminal scammers is to obtain money and/or personal
information, such as bank account or credit card numbers. Customers
should be extremely wary of any phone request for personal information,
whether the caller claims to represent a bank, communications company,
or state or local agency. If there is any chance the caller is not
legitimate, do not provide any personal
information. Instead, ask for a contact number that you can verify. As a
matter of company policy, no Frontier representative will ever ask you
to disclose your password via phone or email.

Other tips:

Do not call back numbers left by solicitors. Never
respond to messages asking you to call someone in the "809" area code
or an area code you normally don't call. If you make the call, you may
unwittingly dial into an expensive overseas pay-per-call service. The
result can be large charges on your next phone bill.

Report suspicious calls to the Attorney General of your
state.

Register your telephone number on the National Do-Not-Call
Registry at 888-248-4622.

“In addition to cash, scammers prize a solid financial identity they can
use or sell to others. Frontier is committed to providing consumers
throughout the United States -- not just its markets -- with ways to
protect themselves from these predators,” said Kelly Morgan, Vice
President and General Manager of Frontier Secure. Frontier
Secureoffers a full portfolio of products and services
for protecting every aspect of your digital life, including PC Security,
Identity Protection, Unlimited Cloud Backup and Sharing as well as 24/7
U.S.-based Premium Technical Support. More information can be found at www.frontierhelp.com
or by calling 888.620.3663.

“At the end of the day,” notes Morgan, “the best defense is a common
sense. If a deal sounds too good to be true – like winning the lottery,
being named the beneficiary of a large sum – or just odd, like someone
calling a grandparent for cash on behalf of a `grandchild in trouble’ --
listen to your `gut’ and hang up! Be aware that many of these scams
target senior citizens and take advantage of their trust or kindness.
Criminal scammers have no scruples and no moral boundaries, so consumers
must be vigilant about cybercrime.”

About Frontier Communications

Frontier Communications Corporation (NASDAQ: FTR) is an S&P 500 company
and is included in the FORTUNE 500 list of America's largest
corporations. Frontier offers broadband, voice, satellite video,
wireless Internet data access, data security solutions, bundled
offerings and specialized bundles for residential customers, small
businesses and home offices and medium and large businesses in 27
states. Frontier's approximately 14,700 employees are based entirely
in the United States. More information is available at www.frontier.com.