It’s a vital piece of equipment that virtually all carpet cleaners rely on. How well do you know your truckmount? Click here to read about some simple fixes you can use to prevent & repair common mechanical issues.

Contrary to popular belief, antibiotic soap and disinfectants can be overused. In fact, industrial-strength disinfectants should only be employed in certain situations. Click here to read the full article.

Greetings, and welcome to the Round-Up! The Round-Up is a feature where we collect some of the more interesting cleaning industry stories from around the web and present them to you in one convenient post.

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Weekend posts are more risky due to the reduced load. In the event something “goes wrong” we may not know about it until Monday morning. Nobody wants a Monday morning debacle. If we have to roll-back the migration, we could lose the data entered over the weekend. Additionally, as horrific as 4.10 was, it was the first upgrade issue in our ten year history. I am confidant (although very cautious) that this will go smoothly. If ServiceMonster can run on Azure, it should be able to run on anything!

Please be assured we do not pick random times with little thought. Your data is always our primary concern. Availability comes a very close second.