The Official website for this event lists a series of high-tech gifts users can give their beloved Sysadmins. These are individuals responsible for maintaining a multi-user computer system, including a local-area network (LAN), wide-area network (WAN), telephone system, or voice-mail system. Typical duties include (but are not limited to!) adding and configuring new workstations, setting up user accounts, installing system-wide software and most importantly answering questions.

The system administrator is most often called the sysadmin, or S.A., or just the systems administrator. Small organizations may have just one system administrator, whereas larger enterprises usually have a whole team of system administrators.