WEBVTT BRIANA: YOU’VE LIKELY SEEN OR HEARD THE NUMBER 811, BUT WHY SHOULD YOU CALL IT? LOUIS PANZER, THE EXECUTIVE DIRECTOR OF NORTH CAROLINA 811, IS HERE TO EXPLAIN. >> 811 IS A FREE THREE DIGIT NUMBER WHEN THEY WANT TO DIG THAT THEY CAN CALL. YOU CAN CALL THAT TO AVOID DAMAGING THEMSELVES OR UNDERGROUND UTILITIES WHEN THEY WANT TODAY. BRIANA: THIS CAN HELP WITH DAMAGE LIKE TODAY. >> TORNADO DAMAGE YOU CANNOT EXPECT, BUT YOU CAN PROTECT FROM EXCAVATION DAMAGE. WE ASK THAT PEOPLE CALL 811 AND DIG SAFELY. BRIANA: THIS IS SAFE DIGGING MONTH. IS THAT NATIONALLY RECOGNIZED? >> IT IS. IT IS NATIONALLY RECOGNIZED, AND WE ALSO HAVE A GOVERNORS PROCLAMATION AS WELL. THERE IS DAMAGE EVERY NINE MINUTES FROM SOMEONE FAILING TO CALL IT 11. THAT IS A NATIONAL STATISTIC. IS THERE ANOTHER WAY TO GET THAT INFORMATION WITHOUT CALLING? >> ABSOLUTELY. YOU CAN GO ONLINE AND USE THE NC 811 APP. THAT WILL NOTIFY US, AND WE WILL DISTRIBUTE THAT TO THE UTILITIES. BRIANA: I KNOW THE GOAL IS TO KEEP PEOPLE SAFE, BUT WHAT IS THE WORST THAT CAN HAPPEN? >> THERE ARE HIGH-PRESSURE PIPELINES UNDERGROUND, SO YOU COULD INTERRUPT A FLOW OF GAS, CAUSE A RUPTURE. YOU COULD HIT AN ELECTRIC LINE. YOU COULD HIT A HIGH-PROFILE TELECOMMUNICATIONS LINE. THAT COULD TAKE OUT 911 SERVICE. THERE ARE A LOT OF FAILURES THAT COULD OCCUR. BRIANA: THAT IS WHY IT IS A GOOD