If you need support from Yola please contact us via support@yola.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!

Hi James,
The problem could be that the images have a CMYK color mode attached to them - which is not web friendly. You should be able to set your color mode to RGB-16bit and you will then be able to upload them and view them on your site. Are you able to post one of the images here in the forum so we can take a look at it.

I am sorry to hear that you're having trouble with your images. Further clarification would be appreciated so that we can help resolve this. Can you please let us know what you're trying to do and what happens?

I have also received the email you sent to support and will respond to you from there as well. Please feel free to reply back here or on the email.