WordPress User Sync Not Syncing, No Logs

WordPress User Sync isn't syncing any of my users.

I installed the plugin on two sites, and synced per the instructions. No users transferred.

I uninstalled the plugin on both sites using the red "uninstall options", re-enabled the plugin on both sites, and selected the debug option on both. After setting a main and sub site, I synced again. No users transferred.

No log file or folder exists in either sites' /plugin/user-sync directory so I have nothing to send. Thoughts?

The main site is https:// but I can't change the URL of the master site on the sub site's plugin to reflect that...is that the problem?

Thanks for granting support access! I logged in and re-connected to the master site with a https url and it looks to have worked :slight_smile:

It looks like there is a bug when forcing https, the url of the master site should include the "s" but it doesn't; however, if you still include the https when adding the slave then it works correctly.

I'll flag the developer so this can be fixed. In the meantime, your sync should still work.

How do you rate me?

Thank you for rating your experience!

We’re thrilled to hear you had a great experience with . Would you like to leave a comment about your experience?
Thanks for voting on your experience with , we’d love to get some feedback please.
Ohh no! We’re really sorry to hear you didn’t have a pleasant experience with , we’re always looking at how we can improve and would appreciate you provide some further feedback here please.
Type your feedback here

it's great that you had a positive one. Based on your experience in this ticket would you please be kind enough to rate us externally on: