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Leading the digital enterprise

Leaders need to adopt new behaviors to succeed in the data-rich, AI-augmented, connected environment of the digital enterprise.

Overview

Leading the digital enterprise requires a new kind of leadership. Why? People in the digital workplace may work together but never encounter each other directly. Workers may be engaged in a common pursuit but never be employees of the same organization. Smart machines will be integrated into the digital workplace to such an extent that distinctions between human and machine intelligence may no longer be obvious. Even the concepts of employee and employer are likely to change, replaced by combinations that are transient, yet remarkably productive.

Our research identified three game-changing trends that are redefining leadership. We make four predictions about what it takes to be a leader in the digital enterprise.

Video

Robert Thomas, Managing Director of research on leadership, management and workforce effectiveness explains the trends that are redefining leadership in a digital world:

Key Insights

Three trends are redefining leadership in a digital world:

Networks connect

Networks will replace hierarchy as the core principle of the organization. Leaders will need to eliminate bottlenecks in information flow, actively participate in global conversations and engage in provocative interactions.

Talent fragments

Workforces will continue to fragment. Leaders will need to integrate the workforce, share what is on their minds and extend the conversation to others to refine ideas.

Organizations open

Organizations and workforces will turn over more rapidly. Leaders will need to practice spiritual intelligence to bring people together and cultivate and articulate the organization’s purpose.

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