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WinFixer Removal [RESOLVED]

ewatts2169

Posted 16 November 2005 - 06:12 AM

ewatts2169

New Member

Member

9 posts

Hey guys I need some help removing WinFixer and WinAntiVirus Pro and anything else you might see in my log. Here are my two logs the first from Hijack This, the second from ewido security suite. Thanks in advance!

Crustyoldbloke

Posted 17 November 2005 - 02:44 AM

Crustyoldbloke

Old Malware Surgeon with a shaky scalpel

Retired Staff

15,130 posts

Hello Ellis and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting, but continue with the fix.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions!

You have some malware, 2 Trojans and the dreaded Virtumonde (Vundo B) infection. Let’s see what we can do with the first sweep.

Firstly could you please disable Spyware Doctor from running during the fix, it may just hinder our attempts to change anything.

After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.

Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat

You will first be presented with a warning.
It should look like this

VundoFix V2.15 by Atri
By using VundoFix you agree that you are doing so at your own risk
Press enter to continue....

At this point press enter once.

Next you will see:

Please Type in the filepath as instructed by the forum staff
and then press enter:

At this point please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\system32\pmnli.dll

Press Enter to continue with the fix.

Next you will see:

Please type in the second filepath as instructed by the forum
staff then press enter:

At this point please type the following file path (make sure to enter it exactly as below!): C:\WINDOWS\system32\ilnmp.*

Press Enter to continue with the fix.

The fix will run then HijackThis will open, if it does not open automatically please open it manually.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programmes menu).Set the programme up as follows:Click "Options..."Move the arrow down to "Custom CleanUp!"Put a check next to the following (Make sure nothing else is checked!):

Now please open CWShredder, and run it. Click Check For Update, then Fix and then OK followed by Next, let it fix everything it asks about

Install Ewido Security Suite.

Install Ewido security suite

When installing, under "Additional Options" uncheck..

Install background guard

Install scan via context menu

You will need to update Ewido to the latest definition files.

On the left hand side of the main screen click update.

Then click on Start Update.

The update will start and a progress bar will show the updates being installed.
(the status bar at the bottom will display "Update successful")

If you are having problems with the updater, you can use this link to manually update Ewido.Ewido manual updatesDo NOT run a scan yet.

Next, please reboot your computer in Safe Mode by doing the following:1) Restart your computer2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.3) Instead of Windows loading as normal, a menu should appear4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Launch Ewido, there should be an icon on your desktop, double-click it.

The programme will now open to the main screen.

When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK.

Once the updates are installed do the following:

Click on scanner

Click on Complete System Scan and the scan will begin.

You will be prompted to clean the first infection.

Select "Perform action on all infections", then proceed.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report

Click Save report.

Save the report .txt file to your desktop and include it in your reply.

Now close Ewido security suite.

Unzip cwsserviceemove.reg file to your desktop. While in safe mode, double click on it and grant it permission to add the registry items

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, ensure you uncheck old prefetch data found under the system tab, then click Analyze> Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Crustyoldbloke

Posted 18 November 2005 - 03:03 AM

You appear to have forgotten to post the Ewido log I requested in my last reply to you.

I need to see it; please post it.

Your HJT log is not changing. This sort of behaviour is normally due to a programme protecting your registry. Looking at your log, I see that Spyware Doctor is listed as a running process. This programme needs to be disabled throughout the duration of the fix as I mentioned in my first fix.

Run CWShredder to fix your CWS problem.

Rescan with HijackThis. Close all programmes leaving only HijackThis running. Place a checkmark or tick against the following:

ewatts2169

Posted 19 November 2005 - 09:07 AM

ewatts2169

New Member

Topic Starter

Member

9 posts

Hello again,

CWS Shredder didnt find anything. It looks like I was able to get that NetInstaller.exe file removed with HJT however I was not able to locate the .exe files in the C:WINDOWS/Downloaded Program Files folder. See attached for a screenshot of the files located in that folder.

Attached Thumbnails

Crustyoldbloke

Posted 19 November 2005 - 09:28 AM

Crustyoldbloke

Old Malware Surgeon with a shaky scalpel

Retired Staff

15,130 posts

Hello again Ellis

I gave up, a long time ago, trying to work logic on malware. I just go by what I see and what I know.

Anyway, it is looking rather good and hopefully peace and serenity has returned to your PC. There is an adjustment to make to your registry. Are there any other profiles on this PC for me to check over?

Here's the adjustment.

Rescan with HijackThis. Close all programmes leaving only HijackThis running. Place a checkmark or tick against the following:

I had recently purchased Spyware Doctor to get rid of some of these problems and it certainly did not get the job done. I have been thinking about getting a refund as a result. Can I maintain a similar level of checking, removal, stability and protection with freeware similar to what we used here? What programs do you recommend. I currently use ZoneAlarm and Norton's.

Crustyoldbloke

Posted 19 November 2005 - 10:50 AM

Crustyoldbloke

Old Malware Surgeon with a shaky scalpel

Retired Staff

15,130 posts

Congratulations! your new log is clean. Just a little bit more to do to prevent further infection.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)1. Turn off System Restore.On the Desktop, right-click My Computer.Click Properties.Click the System Restore tab.Check Turn off System Restore.Click Apply, and then click OK.2. Reboot.

3. Turn ON System Restore.On the Desktop, right-click My Computer.Click Properties.Click the System Restore tab.UN-Check *Turn off System Restore*.Click Apply, and then click OK.I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

Please note that whilst there is nothing wrong in having more than one antispyware programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well interfere with each other.