Our Learning Modules are interactive, efficient and cost effective. However, HSMT Academy understands that some like to rely on In-Class training programs. We are pleased to announce that we offer In-Class training programs in Hospitality and Security training. To inquire about the details, please fill out your information in the “Contact” section.

Our training programs cover pertinent background information, theoretical and practical aspects, demonstrations, workshops and role playing exercises, as well as a series of tests as part of a complete evaluation and certification process. The following two options are available for In-Class training programs:

Week long certification courses designed for a current Security Director of a region, and/or upcoming Security Managers/Directors aiming to enhance their certification portfolios.

HSMT Academy offers numerous seminars lasting up to 4 hours in length that are designed to assist any person in enhancing their security training.

We currently offer the following courses:

Security Director:

An intense one-week training program designed to assist the trainee in all aspects that a security director needs to successfully carry out his or her responsibilities. Our trainers offer advanced courses in six different categories.

Terrorism’s Threat on the Hotel Industry

This course examines international terrorism with an emphasis on terrorist threats in the world of tourism and hospitality. The course starts by examining the foundation of terrorism and terrorist organizations. From there, using case studies and scholarly sources the course discusses terrorism in the hospitality and tourism field. Read More

This course examines international terrorism with an emphasis on terrorist threats in the world of tourism and hospitality. The course starts by examining the foundation of terrorism and terrorist organizations. From there, using case studies and scholarly sources the course discusses terrorism in the hospitality and tourism field. Finally the course aims to instruct the trainee about the theories and methods used to prevent attacks and future threats. By the end of this course, the trainee will be able to use the tools and knowledge learned about the threat of terrorism and applies it to further enrich their knowledge of all the aspects of the hospitality and tourism industry.

Step-by-step guided training on how to incorporate a proper security plan for a specific hotel. Our instructors, along with the trainee will walk through the hotel environment in an effort to address all the safety and security threats and discuss how to remediate these issues. Read More

Step-by-step guided training on how to incorporate a proper security plan for a specific hotel. Our instructors, along with the trainee will walk through the hotel environment in an effort to address all the safety and security threats and discuss how to remediate these issues. Additionally the instructor will teach the trainee how to properly set up surveillance systems, conduct proper security checks, as well as conduct walkthroughs for emergency procedures.

Data Information Security

Data information protection is an integral part of security. Our instructors assist the trainee in understanding the potential damage that data information breaches can cause to the hotel industry. Read More

Data information protection is an integral part of security. Our instructors assist the trainee in understanding the potential damage that data information breaches can cause to a hotel. Additionally, the trainee will learn proper safety precautions that can be taken to minimize the potential threat of an attack, as well how to complete a damage control initiative program if an attack should occur.

Investigation Techniques

Designed to explain to the trainee how to effectively run an investigation against criminal and other related incidents. The course provides mock situations where the trainee will have to utilize the proper procedures learned in order to complete the task of successfully implementing a proper investigation in order to solve the situation and apprehend the suspect.Read More

Designed to explain to the trainee how to effectively run an investigation against criminal and other related incidents. The course provides mock situations where the trainee will have to utilize the proper procedures learned in order to complete the task of successfully implementing a proper investigation in order to solve the situation and apprehend the suspect.

Crisis Management

Understanding the proper procedures when a crisis occurs is extremely important. It is the director’s job to mitigate panic and anxiety from the subordinates when there is a crisis. For this to be achieved, proper planning is extremely important.Read More

Understanding the proper procedures when a crisis occurs is extremely important. It is the director’s job to mitigate panic and anxiety from the subordinates when there is a crisis. For this to be achieved, proper planning is extremely important. From risk assessment to emergency procedures, this intensive course teaches the trainee how to assess and plan for potential risks, how to incorporate an emergency plan, and the proper procedure in case a crisis occurs. The training program also includes how to address the media and the concerned public, and how to efficiently provide damage control.

Managerial Liabilities

A learning module designed to help the trainee understand the different liabilities that surround a hotel environment. Through interactive instruction and assessment, upon completion the trainee will be able to easily clarify potential legal dangers to themselves or the hotel environment. Read More

A learning module designed to help the trainee understand the different liabilities that surround a hotel environment. Through interactive instruction and assessment, upon completion the trainee will be able to easily clarify potential legal dangers to themselves or the hotel environment. The training will discuss legal repercussions due to neglect or mishandling of particular incidents that were handled by the director’s staff. By the end of the course, the trainee will understand what their responsibilities are in accordance to the laws and regulations in respect to their guests, hotel employees, and security staff.

In-Class Seminars:

Additional Seminars lasting one to four days are available for any person seeking to advance their knowledge in the hospitality and security profession.

The program aims to train the security staff on the principles and practical aspects of their work. By the end of training, the trainee will gain an understanding of core security professional topics related to the most common threats such as crime, terrorism, and safety, which are essential for his work as a security officer. Read More

The program aims to train the security staff on the principles and practical aspects of their work. By the end of training, the trainee will gain an understanding of core security professional topics related to the most common threats such as crime, terrorism, and safety which are essential for his or her work as a security officer. Additionally, the Hotel Security Officer will gain the understanding of how to conduct basic shift responsibilities such as patrolling, writing incident reports, key card management, surveillance capabilities and the proper way of addressing guest concerns.

Hotel Security Supervisors (HSS)

The training program caters to the security personnel in the hotel industry. The trainee will gain understanding of extended security topics related to a variety of threats to the hotel such as crime, terrorism, and safety. Read More

The training program caters to the security personnel in the hotel industry. The trainee will gain an understanding of extended security topics related to a variety of threats to the hotel such as crime, terrorism, and safety, all of which are essential for his or her work as a security supervisor at the hotel. The content combines professional materials that teach the trainee how to run a shift as a security supervisor. This program teaches skills such as assigning tasks for the security officers, filing reports, communicating with management, scheduling, emergency procedures, loss prevention tasks, and more.

Hotel Security Managers (HSM)

This is advanced training which covers all topics required to upgrade the experienced security officer into a security manager. The training is comprised of advanced security skills such as learning how to execute security plans, threat analysis and crisis management. Read More

This is advanced training which covers all topics required to upgrade the experienced security officer into a security manager. The training is comprised of advanced security skills such as learning how to execute security plans, threat analysis, crisis management as well as leadership development, management, coaching, training, quality assurance, administrative issues, budgeting techniques and other aspects of security management.

Background Checks

A seminar aimed to teach the trainee on how to conduct proper and proficient criminal background checks. The training program trains the trainee in the art of detecting and processing information given from a potential hire. Read More

A seminar aimed to teach the trainee on how to conduct proper and proficient criminal background checks. The training program trains the trainee in the art of detecting and processing information given from a potential hire. From years in the hospitality and security industry, HSMT Academy has developed a system for understanding and detecting forged documents. The seminar is designed to help the trainee understand as well.

Instructor Training Program

A complete program aimed at teaching proper training skills and techniques for the trainees in this one week course. The course has all the tools to help set up training programs that can be used for any department. Read More

A complete program aimed at teaching proper training skills and techniques for the trainees in this one week course. The course has all the tools to help set up training programs that can be used for any department. Upon the completion of the course, the trainees will learn how to effectively plan and prepare training programs for their staff in a hotel environment. The program will address delivery techniques, training management, training administration and more.

Legality

Understanding federal and state laws as well as the regulations of a hotel are extremely relevant for security personnel. The training program assists the trainee in learning all the necessary rules and regulations for a wide variety of topics. Read More

Understanding federal and state laws as well as the regulations of a hotel are extremely relevant for security personnel. The training program assists the trainee in learning all the necessary rules and regulations for a wide variety of subjects. The program covers topics such as legal repercussions, specific regulations, rights for security personnel and rules they must follow when dealing with other employees and guests.

Liability

A seminar designed to help the trainee understand the different liabilities that surround a hotel environment. Through interactive instruction and assessment, upon completion the trainee will be able to easily clarify potential legal dangers to themselves or the hotel environment. Read More

A seminar designed to help the trainee understand the different liabilities that surround a hotel environment. Through interactive instruction and assessment, upon completion the trainee will be able to easily clarify potential legal dangers to themselves or the hotel environment. The training will discuss legal repercussions due to neglect or mishandling of particular incidents that were handled by the director’s staff. By the end of the course, the trainee will understand what their responsibilities are in accordance to the laws and regulations in respect to their guests, hotel employees, and security staff.