Privacy Policy

This Privacy Policy explains
how SPPC collects, uses, stores, shares and protects data about you. We’ll do our best to protect your privacy and
to respect and uphold the rights you have under data protection law.

All organisations must have a
lawful basis for processing personal data.
In SPPC’s case we have assessed our use of data and we process your data
on a “legitimate interest basis”. You can read more about this here: Weblink.

If you want to contact us about any aspect of this
policy including to ask us to stop holding and using your data then please email us or telephone on 0131 272 2735.

Who are we?

The SPPC brings together health and social care professionals from
hospitals, social care services, primary care, hospices and other charities, to
find ways of improving people’s experiences of declining health, death, dying
and bereavement.

We also work to enable communities and individuals to support each other
through the hard times which can come with death, dying and bereavement. Scottish Partnership for Palliative Care is a
registered charity SC017979 and company limited by guarantee 133003.

How do we collect information from you?

We may obtain information about you in a number of different ways for
example when you use our website, when you register for an event, if you make a
donation, if you register to receive one of our newsletters or if you contact
us to become involved in one of the SPPC’s working groups or other workstreams
(or if someone else gives us your contact details for this purpose).

What type of information is collected from you?

For most people we hold only your name and work contacts. However, the personal information we collect
might include your name, address, email address, work contact details and
dietary preferences (for example if you attend one of our events). If you access our websites we may also gather
you IP address, and information regarding what pages are accessed and when
(though this will be anonymous).

If you make a donation online or purchase a product from us, your card
information is not held by us, it is collected by our third party payment
processors (PayPal), who specialise in the secure online capture and processing
of credit/debit card transactions.

How is your information used?

We may use your
information to:

send you communications which you have requested
and/or that may be of interest to you (eg our monthly newsletters, information
about getting involved in SPPC work, requests to give your views/opinions)

seek your views or comments on matters concerning
the improvement of palliative and end of life care or the services we provide
to you

process orders that you have submitted;

send you information regarding our events and
conferences that we think may be of interest to you;

process a conference registration

process a donation that you have made

process a grant or job application.

We review our retention periods for personal information on a regular
basis. We are legally required to hold some types of information to fulfil our
statutory obligations (for example the collection of Gift Aid). We will hold
your personal information on our systems for as long as is necessary for the
relevant activity.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing
purposes.

We may pass your information
to third party service providers, agents subcontractors and other associated
organisations so that they can carry out a specific task on our behalf. However, if we use third party service
providers, we disclose only the personal information that is necessary to
deliver the service and we have a contract in place that requires them to keep
your information secure and not to use it for their own direct marketing
purposes.

We will release your information to third parties if we are required to
do so by law, for example, by a court order or for the purposes of prevention
of fraud or other crime.

When you are using our secure online donation pages, your donation is
processed by a third party payment processor, who specialises in the secure
online capture and processing of credit/debit card transactions. If you have
any questions regarding secure transactions, please contact us.

Your Rights

The law sets out
the rights which individuals have in relation to personal information held
about them. These rights (relevant to the data SPPC holds and the purposes to
which we use it) are listed below.

Access to your information – You have the right to request a copy
of the personal information about you that we hold.

Correcting your information – We want to make sure that your personal
information is accurate, complete and up to date and you have the right to ask
us to correct any personal information about you that you believe does not meet
these standards. If you change email address, or if you become aware that any
of the other information we hold is inaccurate or out of date, please contact
us.

Deletion of your information – You have the right to ask us to delete
personal information about you.

Objecting to how we may use your information – You have the right at any time to
require us to stop using your personal information.

Restricting how we may use your information – You may ask us to restrict how we use your
personal information.

Security precautions in place to protect the loss,
misuse or alteration of your information

Non-sensitive details (your email address etc.) are transmitted normally
over the Internet, and this can never be guaranteed to be 100% secure. As a
result, while we strive to protect your personal information, we cannot
guarantee the security of any information you transmit to us, and you do so at
your own risk. Once we receive your information, we make our best effort to
ensure its security on our systems.

Use of 'cookies'

Like many other websites, the SPPC website uses cookies. 'Cookies' are
small pieces of information sent by an organisation to your computer and stored
on your hard drive to allow that website to recognise you when you visit. They
collect statistical data about your browsing actions and patterns and do not
identify you as an individual. For example, we use cookies to store your
country preference. This helps us to improve our website and deliver a better
more personalised service.

It is possible to switch off cookies by setting your browser
preferences. For more information on how to switch off cookies on your
computer, visit our full cookies policy. Turning cookies of may result in a
loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other
organisations. This privacy policy applies only to our website‚ so we encourage
you to read the privacy statements on the other websites you visit. We cannot
be responsible for the privacy policies and practices of other sites even if
you access them using links from our website.

In addition, if you linked to our website from a third party site, we
cannot be responsible for the privacy policies and practices of the owners and
operators of that third party site and recommend that you check the policy of
that third party site.

18 or Under

We are concerned to protect the privacy of children aged 18 or under. If
you are aged 18 or under‚ please get your parent/guardian's permission
beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

As part of our work the information which you provide to us may be
transferred to countries outside the European Union. The main example of this
would be where our email service (provided by Microsoft) which is cloud-based,
ends up being physically located at a data centre in
other countries which may not have similar data protection laws to the UK/EU. We
will only use providers of such services where we believe your privacy will not
be compromised. By submitting your personal data, you’re agreeing to this
transfer, storing or processing.

If you use our services while you are outside the EU, your information
may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in
May 2018.

We may change this Policy from time to time. We will mention any
significant changes in our monthly newsletter.

Any questions regarding this Policy and our privacy practices should be
sent by email or by calling 0131
2722735 or by writing to Scottish Partnership for Palliative Care, CBC House,
24 Canning Street, Edinburgh, EH3 8EG.