Being an effective communicator is hard work for most us. Its hard in the weekly grind to remember how important our 1v1 and large group communication opportunities are. God uses these moments to bring hope, healing and life transformation to others. Our words can be used to tear down, or they can be used to build up. I know you want to use your words to build because you are reading this to grow as a communicator. This will be a three part blog post on 3 Keys to Effective Communication.

To communicate effectively, it all starts with conviction. A leader must believe in what they are saying to lead others. We can’t simply go through the motions or say what we are expected to say by others.

Until you know why what you are suppose to communicate matters and really believe it can be used by God to encourage, challenge and build up the hearers, you aren’t ready to communicate. When we have conviction we passionately believe something and speak from the center of who we are. As ministry leaders, we must lead from the center of our soul so that we are communicating the reality of the resurrection by our presence.

Some may interpret conviction to mean yelling or animated and might accidentally come across as angry if they aren’t careful. Conviction shows up differently because of our different personalities, but it means that the hearers sense life being given to them in your words. They feel the importance and lean in, wanting to hear more because someone has wrestled enough with the text of God’s Word and the reality of our human condition to be able to speak into their life in a meaningful way.

Someone else has said you can have truth on ice or you can have truth on fire.

Do your hearers sense that you really believe what you are saying?

Do your hearers feel resurrection hope after being under your teaching?

Its not just the content that matters. The content is significant and our starting point. But we must work hard to have great (and faithful) content and conviction in the manner in which we communicate that content in a compelling way.

Both the content we communicate and the manner in which we communicate tell others listening something about who God is. Typically we think just the content communicates something about God. Make sure your content and presence in your delivery match up, so you aren’t sending mixed signals. Thankfully, we know our best is never good enough and God takes our weakness and uses it for his glory and others’ good. But that isn’t an excuse to not prepare or not value the hearers by giving your best. God uses us and never tells us to slouch, instead he calls and empowers us to our potential in Jesus. He has given you gifts and influence opportunities, grab onto them.Conviction starts by giving your best to understand and grasp the life-changing truths of God’s word. Then that conviction inspires those who are hearing when we embody the message as we teach.

We start with conviction, but we must get clarity or we will likely say many true things, but not with the laser focus needed. That is post #2. Look for it later this week.

In our culture first impressions are important. A medium size business came by my house today and handed me a flyer that had clearly been copied multiple times. If this was a start company I could somewhat understand that. But what would I pay thousands of dollars for an established company to build a deck in my back yard when they don’t pay attention the the small details of presenting themselves well? If they can’t take the time to make a paper flyer look clean, why would I assume they will do the small things on a much bigger project. I am sure it would have taken them a few more minutes to print an original to a machine, but they decided not to and simply send one of their young workers out the door with a badly copied advertisement for their product.

Here is my takeaway. People pay attention to the small stuff. Especially if you are a younger employee or intern, pay attention to the small stuff. Whether we realize it or not, everyone around is constantly “pinging” us in every conversation, interaction and meeting to see if we are trustworthy and competent. Normally this happens subconsciously, but when we fail to do the small things well it starts to happen on a conscious level. Once team members, family members and bosses perceive we aren’t reliable or trustworthy, we have to work twice as hard to get their trust and respect back. Don’t live in fear and get caught being a slave to peoples’ perceptions. Don’t live your life as a people pleaser or you won’t really live.

Be someone who is solid enough on the inside that you live a life where you are constantly doing the small stuff well. If you do enough small stuff well, it adds up.

3 Box thinking is a helpful framework created by Vijay Govindarajan that is a useful tool for teams and organizations in identifying their focuses and alignment of resources. Most organizations focus on box 1. The challenge is not to shift the focus from box 1 to boxes 2-3, but to focus on all 3 boxes and make sure you are aligning your team/organization to execute extraordinarily well in the present while also reaching into the future.

Reflection Questions|

As an individual, what box do you enjoy focusing on the most? The present, or the future?

As a team, is there one box that is more neglected and needs focused attention?

What are the dangers of being completely present focused and also of being completely future focused?

What are the qualities of leaders, teams and organizations that thrive in each box?