Hokuriku Arch Pass Conditions

Passes are in the form of an e-ticket that must be
exchanged within 3 months from the date of issue at a Hokuriku Arch
Pass exchange office.

Passes must be exchanged prior to your first train trip.

When making an order, please enter your names as per your
Passport (including your middle names).

One HOKURIKU ARCH PASS may be purchased, per passenger, per
stay in Japan.

Hokuriku Arch Passes cover the services listed on our pass page
and outlined on the map.

The Nozomi Shinkansen bullet train is not covered.

Reservations can only be made locally, except for the
Haruka limited express train to / from
Kansai Airport which pass holders are allowed to use only in
the non-reserved section.

The Hokuriku Arch Pass is not valid for any seats, reserved or
non-reserved, on "NOZOMI" trains on the Tokaido and Sanyo
Shinkansen lines. Please note, there are alternative bullet trains
running frequently on these lines.

Japanese Nationals can no longer purchase this pass.

Who is Eligible to use a Japan Pass

Foreign tourists visiting Japan from abroad for sight-seeing,
under the entry status of "temporary visitor." This must be stamped
in your passport.

Pass Refunds

E-Vouchers that have not been exchanged can be refunded within
12 months from the date of issue.

No refund can be made for any reason after the first date of
use.Passes must be unused and in original condition.

A cancellation fee of 25% applies to approved refunds.

A Hokuriku Arch Pass cannot be refunded or extended due to
interruptions in train service, late departures or any other
reasons

Once exchanged lost or Stolen e-vouchers and passes are
not refundable and cannot be replaced.