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iOps360 Schedule Credential and Operations Platform

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Latest Updates

Have a great idea? We want to know. The iOps360 platform is not a static product. The platform has grown with requests from agencies just like yours. Most feature requests are completed with out any cost to you. This business model pushes the system to grow and make a better product for all customers.

Schedule – Availability – When an Available user is utilized for Part of their availability, iOps can create a second Availability record for the remainder of the event (ie Put user on EMS1 for 1st half, and still show available for second half). System Config -> Scheduling -> Scheduling Functions -> Availability Tab

Education – Con-Ed added option for ‘In-Class Completions’ so that Admins can complete Con-Ed for a user. Would be used when staff are present at a meeting and non-present staff could be assigned the Con-Ed to be done at home/work.

Education – Can now be assigned to specific users and also by User Role

Education – Monthly Con-Ed can now enforce the Required Completion which will prevent users from doing anything inside iOps until Con-Ed is completed (Excluding Time Stamps). Great for new policies and procedures.

Truck Check Offs – Added new feature called Special Reports. If user enters a value of x then generate an email to inform admin. Ie Stretcher is operational – User enters No, then send email notification. Added Quick Navigation Buttons to move a category up and down, duplicate categories

iOps – Improved Equipment importer so we can auto create/import your Equipment for you. Don’t enter hundreds of assets, we can do it for you.

October 2018

Status Board – We now have a new Status Board that can be displayed out in Stations/Education room. This will show a real time view of your organization including schedule information, upcoming education, monthly education, Birthdays and Anniversaries, Supervisor’s Pass Down and much more. https://iops360.com/status-board-live/

Time Stamps – Created Exception Notifications – Will alert you when user clocks In/Out Early/Late with configurable thresholds. (Config -> Time Clock -> Exception Notifications) & Require Reason for Class/None. Also can require reason if > x minutes early or late.

Truck Checks – Any iOps staff member can quickly Duplicate you Truck Check Off Forms so you can create customized versions for each unit.

Schedule Editor TimeLine – Have a new Schedule Editing Option called the “Time Line”. Designed to be a Simple drag and drop editor to quickly assign Part Time Staff looking at a full 24 hour period. This can be enabled through System Config -> Scheduling -> Scheduler Functions -> Permissions -> Enable Time Line

Shift Requests Admin Approve – Improved Mobile Compatibility, Added Second Person to be notified and Tabs to see all other Requests on this date.

Availability – Added Time Sliders on Availability to quickly customize available times.

Main Calendar – On the view event details, added links to Edit Today’s Schedule and Edit Time Line for quicker editing.

Equipment – Added Fields for Engine Hours and Pump Hours. Now you can track Inspections that are based on Mileage, Engine Hours, and/or Pump Hours.

Truck Check -> Linked Engine Hours and Pump Hours back to Equipment pages so Truck Checks will update these fields. Currently working on a link to the Inventory so that staff can update/remove from Inventory via the Truck Check Off page.

Email & Paging – Ability to Email/Page by Skill Level.

Time Off Requests – Search filters (User, Date and Time Off Type). You filter settings will cache so you do not have to re-select each time.

Open Shift Pickup – Users can now add notes (ie I can work this but will be a few minutes late).

iOps360 – App New versions for Android and iOS to allow for Mobile Clock In/Out if user is within a designated radius of the base (ie 1/4 mile). This feature is disabled until you allow it. See Config -> Time Clock

iOps360 – App Improved Notifications on Android to include User Profile Image when message is received. Added Date Picker on view Today/Tomorrow to quickly change dates. Fixed crashes on some devices on startup.

Global – Replaced each table that has the Export to PDF/CSV/XLS to a new HTML5 version to allow export on mobile devices.

Inventory – Complete re-vamp of the Inventory to track Expiration dates of items and supplies. Forecasting of Expiration Dates, Performance improvements for mobile devices. Added Barcodes for each item, and ability to print a Bar-code Book of all items and/or selected items. Added support for various label sizes for single-print bar-code printers. Bar-code PDF book can not be printed and placed in units/inventory room

Paging/Email – Added a filter on the Sent Message to see messages sent by a specific user
Automated Reports (ie Daily Lineup) Performance and Spacing updates to Text Message senders for Automated Reports

Schedule – Schedule Event Flags have been added on the Open Events Request page so users can see before signing up

Schedule – Recurring Events When you Add/Edit/Delete Recurring events, they will be reflected on the calendar immediately instead of only when the next month is built

Education – Classes Ability to send message to all students registered for class in iOps and also generate an email distribution list through your own email program for larger attachments

Education – Document Tree Admin can create any document type and upload directly from the Document Tree for any user

Education – Other Edu Administration can now add documents for another user in the Other Edu section

Equipment – Added support for a second person to receive Equipment Service Requests notifications

August 2018

iOps360 – BradGoodmanSolutions.com will be disabled 10/1/2018 so update any remaining links to iOps360.com

Schedule – Ability to Request Open Shift From Main Calendar

Schedule – Ability to Rebuild User’s Events when using a Shift Template (Varying Times on Varying Units)

Schedule – Changed Sorting to be Station/Base -> Unit -> Start Time -> Skill Level -> End Time (Sort by Skill Level BEFORE end of shift)

Supervisor’s Daily Pass Down – Increased size of text blocks and added ability to go down to a new line / add spacing as needed.

Notification Quiet Time – This feature will hold any Email/Text/alerts while you sleep and send all notifications once your Quiet Time is over. Each user can set their Quiet Time Hours to ensure a good night’s rest. (User -> View Your Profile -> Edit Your Profile -> Contact Information tab -> Enable Quiet Time)

Requirements to work a Unit/Vehicle – Each unit can be configured to ensure minimum requirements are met including Skill Levels, User Color Codes, and Part Time/ Full Time Status. Use this feature to ensure you have at least one Crew Chief or Captain on a truck or Prevent two Part Time staff from working together etc. Schedule Rules and Requirement Validation User Role Skill

User Profiles – Added user address, city, state, and zip code fields.

Review Shift Requests / User Pick Up Open Events – Added a search page for users that have requested to work (pickup) an open event in the Schedule Admin Menu. (Schedule Admin -> Review Shift Requests)

Schedule Editor – You can now decide when to Split a Shift instead of the event always being split in two equal halves.

Schedule Editor – Added a Time Slider to adjust the Start and End times of any event.

Shift Reminders – Classes are now included in the Shift Reminders email.

Daily Log – You can now turn On/Off the ability for all Supervisors to see all daily log activities in addition to Sysop and Superusers. (Config -> General -> Daily Log)

Menu Bar – You can enable a Menu Bar Orange Warning to quickly alert you that a user has asked you to Swap with them and also for Admin if a Time Off Request, Swaps, etc is needing approval. (Config -> Schedule -> Schedule Functions -> Highlight Admin Menu If Approval Needed).

Day Summary View – Added a User Calendar View similar to the Edit Today’s Schedule page but with no editing controls. Allows users to see more details on each day in the layout that Admins are used to seeing (Config -> Schedule -> Schedule Functions -> Permissions -> Enable “Day Summary” For All Users). Note: This WILL include any Notes/Descriptions on Events and Leave Requests.

Truck Check Offs – Added a new feature to Require 2 signatures but only 1 is needed if user signing is a Supervisor. Allows you to use the same Truck Check Off for all units and the Supervisor QRV will only have to sign once.

Schedule Editor – User’s skill level is now included in the Leave & Time Off section.

Schedule Editor – Added the ability to turn off the ‘Event From Yesterday’ & ‘Event From Tomorrow’ warnings (Config -> Scheduling -> Scheduler Functions -> Show Warning When Event Spans Into Next Day).

Hide Shift Letters – Added ability to reduce the number of places that the A, B, C, D, etc Shift Letter is shown in the scheduler. This will only be used for Colleges, Nursing Homes, etc.

June 2018

Location Database – You have over 60K+ locations pre-loaded including Airports, Heliports, Hospitals, Medical Facilities, Fire Departments and more. Each location includes mapping, addresses, phone numbers, door+gate codes. Quickly send the information to a user or crew scheduled. Also show the distance and heading between your units and the destination real time!

Main Calendar – You can Invert the Main calendar colors to improve the calendar readability.

Rebuild User Events – This feature will allow you to quickly re-build a user’s events when the user is moving to a new unit or a new shift and the calendar has already been build. This is also useful when you add a new user mid-month and want to create events for the user now. From the Edit User Page, click the slider to ‘Rebuild’ events and click Save. The Rebuild Events page will show and allow you to decide the Start Date of the changes, which events to keep vs convert to open events, and the new events to be created.

Reports – Added active staff report by Skill Level and by User Role.

Equipment – A new tab has been added to show all Truck Check forms that the Equipment was referenced on (ie Mileage)

Custom Forms – You can now create Custom Forms online using the Drag and Drop editor. Forms have a Workflow to allow only the correct users to Fill Out the form and who can Approve the form.

May 2018

Public Classes – You can designate classes as Public to allow Non-BGSolutions users to sign up for the class up to a max of x users. The public classes have a special Calendar & Link that only people who have the link can view the classes. You can also embed the Public calendar on your Website to maximize your instructors time and increase outreach / marketing. Read More: Public Classes

Email / Notifications – The two way SMS/Text feature is now up and running. You can send commands to the SMS phone number to get your schedule, see open shifts, and more. Setup by clicking the SMS Enroll button in your profile. Read More: SMS Text Setup

Education Automatic Sync – The Continuum, National Registry of EMTs, NC Board of Nursing, and NC Respiratory Care Board syncs are all active. The Education module will Automatically sync your user’s credentials and place the information in the Education Verification queue. Read More: Education Sync

Notification System – Added the notification bell & compliance section to allow you to send notifications to users that do not email/text users. Used for non-critical communications when the user logs in to the scheduler. Records when users open the message to ensure compliance. Read More: Notifications

Memos Section – Post new Memos and Documents on the dashboard for users to review. Useful for policy changes and important documents. Read More: Dashboard Memos

Schedule – Mobile improvements to schedule editor. Time Off Request categories can be marked as Admin only to prevent users from selecting these types

Equipment – Service Requests can now attach uploads (ie Picture of dent in ambulance or defective equipment) and added Labor Hours and Labor Costs

Scheduler – Can now assign multiple people to the same unit and set that EMS 1 needs 3 personnel each day. Previously you had to have a separate position for each user. Great for larger programs. (Config -> Units -> Units Edit -> Require Minimum Number Of Users

Scheduler – Shift Templates – Shift Templates allows you to create a pattern and assign 1 or more users to the pattern. Allows you to assign a user to EMS1 x 24 today, and tomorrow EMS3, then EMS4 1st half/EMS5 2nd half etc. Any pattern/unit/hours can be created (Shift Templates)

Scheduler – Event colors have been replaced with Event Flags. Mark events as Extra Overtime, Mandatory Overtime, or any custom flags you like

Scheduler – When you Right Click on Event and select Free Text Page, shift information added to message body

Scheduler – Move/Assign Staff To ABCD Shift Units – Added a drag and drop method to move users between units. Rather than edit each users profile to move personnel for the next month, use this feature to change users around quickly. Calendar Admin Menu -> Move/Assign Staff

Scheduler Editor – Fixed issue of page Jumping when you first visit page

Units – Quick Add feature to assign users to a unit from the Unit config page