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We’re looking for a fearless, brilliant manager to run the New Orleans Market as we experiment running a city remotely. As the Associate General Manager of New Orleans, you’re responsible for the development and growth of our business in one of the major cities in the U.S. You are forward-thinking and flexible as we play with how to run our business out of an existing market. You are a pioneer in innovating our growth and an operational savant.

UBER'S CORE
The Associate GM owns the supply and demand side of a city. You make the magic that is Uber a reality. It’s a big deal, and the qualities and capabilities required of an Uber Associate GM require that you be an incredibly intelligent, talented and highly sought-after professional. Sound like you?

WHAT YOU NEED
This role is a combination of on-the-ground operational magic and innovative marketing efforts. Continual improvement and a focus on quality are the name of the game. We believe in solving local problems with local solutions, so understanding your market and delivering custom messages is important. This is where creativity meets analytics and execution head on. You need be a strong operational thinker, focusing on reaching new users and extending the Uber brand to the masses. But as the city lead, you’ll also be responsible for operational excellence and maintaining ‘Uber’ quality throughout the rider experience.

And it’s the cross of the analytical with the creative that makes the Uber Operations Manager role an incredibly difficult job to fill. If you’re potentially one of the truly rare, gifted Uber Associate GM, we want to hear from you!

WHAT YOU’LL DO:

Work with Uber’s Launch and Dallas team to launch and manage Uber New Orleans

You’ll be spending 80% of your time in Dallas and 20% of your time in New Orleans and playing with the right ratio to keep the city running

Manage capacity and quality of supply chain (i.e. Uber’s driver partners), including sourcing, training, review and communication while testing various models to help set Uber’s remote strategy

On Board and train drivers and experiment with new ways to do so with minimal physical presence

Manage local regulatory concerns and local politics

Communicate product/process needs to HQ, work with product/engineering to deliver on them

Initiate creative local marketing strategies and user growth campaigns, experimenting with how to spur growth and sustain supply with limited time on the ground

Continue to grow REVENUES and RIDERSHIP!!!

WHAT YOU NEED TO KNOW/HAVE:

3-5 years of operations management experience (Not quite there? Apply for Community Support Manager or Operations & Logistics Manager instead!)