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Customer service - it does still exist.

We had booked only night stay, on a return trip from the USA to Aus, to watch the Chiefs and Force rugby. A early flight arrival meant we arrived in Hamilton @7.30am, tired and before anything was opened. We went to reception and asked if there was any chance we could check in. The guys could not have been more accommodating and sorted it right out and even brought a cooked breakfast to our room.The rooms are a motel style, but very modern and clean and ticked all the boxes for me, including the best shower i think i have ever had.Thanks so much for looking after us and i would certainly go back when in Hamilton.More

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Stayed: April 2015, travelled as a couple

Location

Sleep Quality

Service

Ask Colinmc400 about Atrium on Ulster

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Biank15, Owner at Atrium on Ulster, responded to this reviewResponded 13 May 2016

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We had an upstairs unit, with a small balcony, in this new motel. The well appointed rooms really were super clean. Just a short walk to the Stadium made the trip to the game really enjoyable. The supermarket & places to eat were in walking distance too. Only one tiny issue - the kitchenette - the microwave is on (what was for me) a high shelf, which was a tad difficult to manage when removing hot food.

Stayed: April 2015, travelled with family

Rooms

Cleanliness

Service

Ask Cigar0 about Atrium on Ulster

Thank Cigar0

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Biank15, Owner at Atrium on Ulster, responded to this reviewResponded 13 May 2016

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We were greeted by a friendly owner who made sure we had maps of Hamilton and that we had directions to local amenities. The motel is new and nicely appointed. Extreme cleanliness. Great service. We thoroughly enjoyed our stay in Hamilton and enjoyed coming back to motel each evening. Motel is close to town and central to everything. Very busy motel and yet quiet for sleep.

We commend the manager and owner of the Atrium of Ulster, Steve, for providing us with the utmost quality of service from the well kept cleanliness of our hotel room and property to his well trained, friendly staff who made us feel warmly welcomed throughout our 22 day stay. We chose to base ourselves here because it was easy access to explore Hamilton and neighboring towns; safe for evening walks as well as walking distance or short drive to restaurants and shops and plenty of activities nearby.

Upper rooms all have a nice balcony including table and two chairs whilst lower rooms have a nice, enclosed outdoor area to catch some sunshine or sunset as your evening winds down to relax. It is located in a semi suburb, commercial area which was fine because we did not hear any street noise to disturb our sleep. The room includes a nicely laid out kitchenette, small fridge, tea kettle and toaster as well as an iron and they offer laundry services and complimentary free parking - IDEAL!

We highly recommend Altrium at Ulster if you are looking for a well kept clean, modern and pleasant place to base yourselves in Hamilton, New Zealand. Best place for a wonderful breakfast or lunch we would recommend is called The Good Food Establisment. Don't forget to order the fejoia juice and fresh scallops! Divine!

Stayed: January 2015, travelled on business

Ask Castlemoon about Atrium on Ulster

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Biank15, Owner at Atrium on Ulster, responded to this reviewResponded 13 May 2016

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

A friendly welcome with helpful advice about local attraction. A good size unit with a reasonably comfortable bed and usual facilities. Nice and close to eateries, supermarket, the rugby stadium and riverside walk.

Stayed: March 2015, travelled as a couple

Ask Claire M about Atrium on Ulster

Thank Claire M

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Biank15, Owner at Atrium on Ulster, responded to this reviewResponded 13 May 2016

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Rooms were very clean and modern. Good quality beds and welcoming staff. Perfect place to stay in Hamilton. I would have no hesitation in booking there again. The price for a room was very fair as well. I would have expected to pay more.

Stayed: March 2015, travelled on business

Ask Darren W about Atrium on Ulster

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC