The most common questions about EHTERAZ application

الأسئلة الأكثر شيوعاً حول تطبيق احتراز

Next Friday begins the implementation of the decision of the Council of Ministers to oblige all citizens and residents to install EHTERAZ app on smartphones when exiting the house for any reason, and the application is available on «Apple store» and «Google Play». The app can be downloaded by clicking on the link: https://apps.apple.com/us/app/ehteraz/id1507150431

Through the application of “EHTERAZ”, the Ministry of Public Health aims to provide improved public health services to prevent the spread of Coved-19 through the use of innovative and modern digital information systems, technologies and solutions to provide timely information on the ongoing crisis and raise local awareness in Qatar and issue recommendations and guidance to the general public, groups and individuals when necessary to protect public health and safety.

EHTERAZ is a smartphone app that uses location and Bluetooth to perform multiple services to enhance prevention and reduce the spread of the Coronavirus, as well as providing the latest news and receive awareness instructions.

• What are the steps to use the app?

To use the application, the required data is filled out and the registration is documented by OTP and the data is updated (address) and the health code automatically appears to prove the user’s health status, where each user’s profile is linked to the APPLICATION’s QR code by automatically pulling his/her health information from the official authorities.

• How to know the medical condition of the users?

This is in 4 colors, the green color is intended for healthy individuals and gray for suspected cases, and the yellow color is intended for individuals under quarantine, and the red color is intended for the individuals who were tested and the test results were positive.

• What are the features of the app?

The application provides many features such as knowing the latest updates and statistics about Covid-19, following the movement of people under quarantine and alerting the public by official authorities in case of contact, as well as enabling official authorities to reach out as quickly as possible to people suspected of infection and provide the necessary health care, also includes the Coronavirus hotline, contributes to the promotion of safety and supports the efforts of the state.

What EHTERAZ app is doing is simply that if a positive case of Corona is detected, the app monitors all the places that this Person went to and all the people he/she contacted, and then sends special messages to these people insinuating them that they may have been mixed with an infected person, and therefore has priority in obtaining a medical and health test to ensure their safety.

• What about the privacy of app users and the confidentiality of their information?

Stakeholders emphasize that there is a significant emphasis on the issue of privacy, as this information will only be available to medical staff. These teams already have this information but the only differences are that in this case they will be more efficient, and there is also an emphasis by stakeholders on the issue of respect for the privacy of EHTERAZ users. EHTERAZ app has only one objective: to speed up the identification of the transitional chains of the coronavirus and to speed up the provision of medical services.”