Customer Service

Policy Owner Service

ACE Life Account Representatives are always at your service. They stand ready to advise you on optimal solutions to a wide range of requirements.

Before you purchase a policy, we will explain our life insurance policies â€“ both life insurance in general as well as specific life insurance products (e.g., term life, whole life, universal life fund) that are currently available to meet your needs. We will offer you a policy that balances your financial capability with the protection you require.

In addition to receiving direct consulting and customer care services from ACE Life Account Representatives, customers can seek further advice, re-check all policy-related information and get important updates on policies anytime, anywhere through our varied and effective information channels: