Returns Policy – The Fashion Bible

If you are not entirely satisfied with your purchase, please return the item within 14 days of the date shown on the dispatch note.

21 days for International/Europe.

Please note the delivery charge and return cost is non refundable.

All products must be returned in its original unused condition.

Any garments returned with make up stains/marks damaged or smelling of perfume will not be refunded or exchanged.

We may refuse to provide a refund where products are not returned in its unused state. This does not affect your statutory right as a consumer.

If the product was purchased in a promotion such as buy one get one free, all items must be returned or no refund will be given.

The following items are non-returnable for hygiene reasons: briefs and bodysuits, this will also be stated in the product description on the listing.

Pierced jewellery is also non-returnable.

Please note, if you return an item outside of the 14 days, we cannot refund you for the returned item. We are also not able to send it back to you. So please check the date on the dispatch date before returning your item.

Items must be returned at the customer's expense.

You must obtain proof pf postage just in case your order is lost on its way back to The Fashion Bible. Failure to do so may result in us not being able to process your return.

We reserve the right not to refund if you return items to us outside the terms of our returns policy.

2. HOW TO MAKE A RETURN

If you wish to return a product, please follow the steps set out below.

Complete the invoice stating next to the item REFUND and enclose it together with your returns items inside your parcel within 14 days. Goods returned without this information may not be processed.

Peel off the return label and attach it to the outside of your parcel.

Post the item back to us. At present we do not offer pre-paid postal returns therefore the cost of the return is borne by you. We strongly recommend you use a recorded delivery service and keep your proof of postage.

Keep your proof of postage safe until the return is processed.

It can take up to 7 days for us to receive your return. Once we are in receipt of the item(s) we will inspect and process the refund within 14 working days of receiving the returned product. We will issue the refund as soon as we are confident the goods are in their original condition. We will refund the money to the payment method originally used to pay for the item (debit card, Paypal etc).All goods will be inspected upon return and any item in unsuitable condition will be sent back to you and no refund will be given.Products returned by you because of a fault will be examined and if found to be defective will be refunded in full, including a refund of the delivery charges for sending the item to you. In the event that we do not receive the returned goods, we will ask you to provide the proof of postage from the Post Office. We reserve the right to refuse a refund if you are unable to provide the proof of postage.

3. EXCHANGES

Unfortunately, we currently do not offer exchanges. If you would like to exchange an item for another size or colour, you will need to return your item back to us for a refund and place another order on our website.