“My wife and I got married Saturday July 2nd 2016. We do not drink wine but our guests sure do and can appreciate quality wine. When I came to the store, I had no idea what I was looking for so Linda, the owner, started asking questions about our guests, the menu, etc…Linda and her team went above and beyond to accommodate us. Even our labels were personalized for our Special Day! Our guests loved the wine and the presentation which contributed to make it a Perfect Day! Big thank you to the whole team at Wine Kitz Ottawa Iris for your attention to detail, great follow ups and outstanding service!”
Marc & Marie-Lou Nadeau, Gatineau QC

“Over the years I have become a loyal and repeat customer of Wine Kitz Ottawa Iris. I keep coming back for the great customer service that I experience each and every time, and also because your wine making process is fast, simple, fun and most importantly DELICIOUS! Each year I make wine as a gift for my Home Staging customers as an end-of-year thank you. Your all inclusive corporate packages ensure each and every bottle looks professional and beautiful. I love when I get calls from my customers to let me know how much they enjoyed their wine; whether from a romantic dinner with their spouse or saving it for a holiday event, the fact that they are sharing this bottle during an important part in their life makes me extremely grateful to have Wine Kitz Ottawa Iris as a staple in my business model.”

Kristy Morrison-Bowen, Ottawa ON

“I used to be a Wine Kitz customer when I lived in Kingston, and when I moved to Ottawa I was happy to find a Wine Kitz just down the street. The staff at Wine Kitz Ottawa Iris have been wonderfully helpful and approachable. Unlike other stores, there is always someone willing and able to answer my questions. There is never any hard sell, just a willingness to help. My favourite part though, is that it feels almost like going into someone’s home: such a pleasant and comfortable atmosphere. I have no intention of fulfilling my wine needs anywhere else.”

Chris Nuyens, Ottawa ON

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“The Ultimate Estate Reserve Chianti just turned a year old. It is the best non-LCBO red wine we ever had or made. We’re letting it age a bit more. Great body and nose.”

Craig Hamm, Ottawa ON

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“I congratulate you, Linda and your staff, in establishing a warm, hospitable atmosphere in your store. One always feels welcome when one walks through the door. In the number of times I have put up a batch of wine, the staff has always been willing to answer questions and to help out in any way. Time is taken by staff to explain the different characteristics of each type of wine in which one might be interested. Undivided attention is given to the preparation, bottling and finishing of each batch, and they even insist on helping to carry in the empty bottles and carry them out after bottling has been completed.”

George McNeill, Nepean ON

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“We love making our wine at Wine Kitz Ottawa Iris. The wines we make are exceptional, and Linda and her team always ensure our experiences are relaxing and fun. The consistent quality of the wines, the knowledge of the staff, and their willingness to help, keep us coming back again and again.”

Susan Attenborough and Jim Schneider, Chelsea QC

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When asked if he would like to taste his wine while bottling, Bob replied “I don’t have to. It’s always good. I’ve been making wine at Wine Kitz for the past 27 years and I know what to expect every time. I’ve never been disappointed.”

Bob Balfour, Nepean ON

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“I come to Wine Kitz Ottawa Iris because the wine they sell is high quality at a great price. It’s also really fun to make my own wine and the staff are extremely knowledgeable and helpful. Having tried other DIY wine places, I prefer Wine Kitz Ottawa Iris because Linda and her team provide excellent service and great advice. They make the experience fun and easy. The great service and wide selection of wine are just two of the reasons why I keep coming back.”

Lydia Di Francesco, Ottawa ON

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“The Wine Kitz Australian Shiraz and Australian Chardonnay kits I recently bought turned out to be the nicest wines I have ever made. And I’ve been making wine since 1964. They’re so good I’m afraid to share any with my friends because they’ll keep coming back for more.”

Al Harris, Ottawa ON

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Wine Kitz has been satisfying customers
for over 55 years.

We’d like you to be one of them.

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3 thoughts on “Here’s What Our Customers Say”

Hands down the best customer service in the city!! The staff are friendly, helpful and very knowledgeable. And they always remember me by name. I highly recommend Wine Kitz Iris to anyone looking to make amazing wines at great prices.