My computer has a black screen with a flashing cursor

debbieguijarro05Jan 10, 2012, 1:07 AM

Hello,I have an HP pavilion desktop I purchased 2 years ago, after turning it on it goes to a black screen with a blinking cursor on the top left corner. I can get to the menu pressing ctl+alt+delete and thats about it. I did try to do the safe start but could not find it anywhere. I am not computer savvy and I can not get it to work at all. If anyone knows of a solution please post. thanks in advance

If you have the Windows disk that cam with the computer, I would insert it into the DVD drive and see if it will boot up. If so, attempt to do a repair. It should be a choice on one of the first couple of screens that come up.