Class 4

Class 4

Preact is the first customer analytics platform that uses individual user activity to:

1. Build customer timelines which provide relevant context about individual users to
support teams and account managers.
2. Help teams identify customers who deserve attention so you can prioritize
interactions to favor the most meaningful interactions.
3. Automatically identify inflection points in the customer lifecycle and generate
alerts when anomalies are detected or expected milestones are missed.

Preact is the intelligent support assistant that improves interactions with your customers.