Creative Cloud for teams FAQ

Creative Cloud for teams brings together the very latest Creative Cloud desktop apps, updates, and upgrades the moment they’re released, plus the tools and services your team needs to create their best work and collaborate with peers.

How can I purchase Creative Cloud for teams?

Does Adobe offer Creative Cloud for teams volume discounting?

Customers who purchase through resellers or via Adobe’s telesales agents do so through the Value Incentive Plan (VIP), Adobe’s subscription licensing program. The VIP Select program offers volume discounts for members who purchase 10 licenses or more. Once VIP Select status is achieved, members qualify for benefits including VIP Select discounting and much more. Contact your Adobe rep or reseller partner for more information.

What is the difference between the individual, team, and enterprise plans?

Members of my organization already have individual Creative Cloud memberships. Can I switch them to Creative Cloud for teams?

Yes, individual Creative Cloud members can upgrade to Creative Cloud for teams with no cancellation fee. To do so, contact Customer Care for support. Be prepared to provide:
• Adobe ID for the primary admin of the teams membership
• Phone number for the primary admin
• Adobe IDs for the individual memberships you want to switch to the teams membership

Which Creative Cloud desktop apps are available as a single app?

The following apps are available as a single app:

Photoshop CC

Illustrator CC

InDesign CC

Adobe Muse CC

Dreamweaver CC

Animate CC

Adobe Premiere Pro CC

After Effects CC

Adobe Audition CC

InCopy CC

Although membership includes access to just one app, you also have limited time access to all other CC apps as a free trial.

Creative Cloud for teams isn’t available in my country. When will it be available?

We intend to make Creative Cloud as widely available as possible. See the latest list of countries where Creative Cloud for teams is available.

Do I have to be connected to the Internet to use my desktop apps?

No. You only need to connect to the Internet at least once every 99 days to validate your membership.

My organization wants to block access to certain services, such as storage and community features, available through Creative Cloud. Is this possible?

If you would like the ability to turn certain services on/off, then a Creative Cloud for enterprise membership may be a better option. Visit the Creative Cloud for enterprise page to learn more.

Can I block my users from using Creative Cloud for teams storage?

There is no way to centrally disable access to Creative Cloud storage. Any end users who have access to the web via a browser have the ability to store their files in the cloud. However, if users are on a corporate network and using company-administered machines, the following network calls can be blocked via the organization's firewall, thereby blocking use of storage while on the network:
• https://creative.adobe.com/api/assetso
• https://creative.adobe.com/api/collectionso
• https://creative.adobe.com/api/shareo
• https://creative.adobe.com/files—port 443