Participants of the NC 401(k), 457 and 403(b) Plans: We are aware of a technical malfunction that allowed participating employers unauthorized access to participant data outside of their organizations.
Click here for more information.

If you have questions about your retirement benefits, make an If you have questions about your retirement benefits, make an appointment with one of our benefits counselors. It is helpful if you are within a year of your retirement, as that will allow us to give you the most accurate assessment of your retirement benefits. We also ask that you have generate a Custom Benefit Estimate in ORBIT​ to bring with you.

To make an appointment, please email NCRetirement@nctreasurer.com. Our office is located at 3200 Atlantic Avenue, Raleigh, NC, 27604. If you are coming from outside the Raleigh area, here is
our location.

If you are unable to travel to Raleigh for an appointment, but would like more information about the retirement benefits provided to you, we also offer Retirement Planning Conferences in various locations across the state throughout the year. Check the current schedule to find a conference near you.​

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Don't Want to Wait on Hold?

​Don’t want to wait on hold for to get a form mailed to you, or hear your account balance? Did you know the Retirement System’s automated phone system gives members the opportunity to access ORBIT information 7 days a week, 24 hours a day?

You can find helpful menu maps for the automated phone system by clicking below: