Predictive Customer Intelligence

IBM Predictive Customer Intelligence personalizes the customer experience by making recommendations that are most relevant to each unique customer based on their buying behavior, web activity, social media presence and much more. Using automation, this integrated software solution gathers customer information from multiple internal and external sources and models customer behavior. Scoring then provides you with customized actions you can take to provide the right offer to the right customer at the right time.

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Predictive Customer Intelligence

IBM Predictive Customer Intelligence personalizes the customer experience by making recommendations that are most relevant to each unique customer based on their buying behavior, web activity, social media presence and much more. Gain deep, actionable customer insight based on all available data sources. Provide recommendations for targeted engagements with customers at any touch point to increase revenue and customer lifetime value.