Description

Postmates is the first app to deliver whatever you want when you want it. We will deliver food from any restaurant and merchandise from any store. One of our 300,000+ Postmates will bring everything right to your doorstep. So what’s it really like?
You wake up on a Saturday morning craving some bagels so you find your favorite bakery and order it on Postmates. Those warm bagels arrive in less than 30 minutes and you realize that this was the best idea you’ve had. Ever.
Now it’s a Sunday afternoon and after a long day at the park it’s time to binge watch that new Netflix show. You literally can’t even “do” cooking because it’s 2019 and your fridge is empty. So you order a Chipotle bowl that arrives right when you need it—just like magic.
But then it’s Monday and—after a busy morning—you just don’t have time for the lunch line at Tender Greens. But you’re craving the Tuna Nicoise Salad, so you use Postmates Pickup to skip the line and grab your takeout from the counter since it’s ready right when you get there.
Left your phone charger in the office, but need to work late? It’s okay. A Postmate is coming your way with Red Bull from 7-Eleven and a charger. Should you expense the Red Bull? That’s up to you. Just remember that the delivery fee from any of our 400,000+ Partners is as low as $1.99.
Don't like delivery fees at all? Become a member of Postmates Unlimited and never pay a delivery fee on any order over $15, no questions asked. Oh, and there's a free trial waiting for you in the app right now.
Feeling the urge to download?
We get it. Because we get anything, anytime, anywhere. Go ahead and live your best life—in sweatpants, or a power suit.
GET ANYTHING DELIVERED
We deliver from virtually any store or restaurant in your city. Order late-night meals, last-minute birthday gifts, cleaning supplies, pet food—anything. No questions asked.
DELIVERY ANYWHERE, ANYTIME
We’ll deliver to your home, dorm, office, the park, the dinner party—wherever you’re at. We deliver 24/7, 365 days a year.
POSTMATES UNLIMITED
Join Postmates Unlimited for $9.99/month and you’ll get free delivery on every order over $15. LOVE the offer? The annual plan breaks down to only $7.99/month (charged yearly)!
REAL-TIME TRACKING
Keep tabs on your delivery progress on a live map.
FASTEST FOOD DELIVERY IN TOWN
Our delivery platform takes time and distance into account to ensure your order is assigned to the best possible Postmate, for the fastest possible delivery.
CUSTOMER SERVICE
Need help? Our world-class customer service team is available 24/7. You can always reach us at: help.postmates.com
NATIONAL PARTNERS
Chipotle, Jack in the Box, Shake Shack, By Chloe., Tender Greens, Panda Express, 7-Eleven, Denny’s, IHOP, Walgreens, Chili’s Grill & Bar, Chick-fil-A, Five Guys, The Halal Guys, Panera Bread, Subway, SUGARFISH and many more.
ALSO GET DELIVERY FROM
Taco Bell, McDonald's, Panda Express, Sweetgreen, Dig Inn, Wingstop, Wendy’s, Raising Cane’s, Nike, Apple, The Cheesecake Factory, Starbucks and many more
ACTIVE IN MOST US CITIES
Albuquerque, Atlanta, Austin, Baltimore, Bellevue, Boston, Brooklyn, Charlotte, Chicago, Cincinnati, Columbus, Cleveland, Dallas, Denver, Detroit, East Bay, Evanston, Fort Lauderdale, Honolulu, Houston, Indianapolis, Jersey City, Kansas City, Las Vegas, Long Beach, Los Angeles, Louisville, Madison, Miami, Milwaukee, Minneapolis, Nashville, New Orleans, Newark, New York City, Oklahoma City, Omaha, Orange County, Orlando, Palm Springs, Philadelphia, Phoenix, Pittsburgh, Portland, Queens, Raleigh, Sacramento, San Antonio, Santa Barbara, San Bernardino, San Diego, San Francisco, Salt Lake City, Seattle, SF Peninsula / Bay Area, St. Louis, Tampa, Tucson, Virginia Beach, Washington DC
AVAILABLE INTERNATIONALLY
Mexico City
WAYS TO PAY
Apple Pay, Credit Card, Debit Card. Major Credit Cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital, no need for cash.
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Screenshots

Reviews

Worst customer service

By Andre07991-iOs tufnc1I ordered food that came up to a total of $15, but my location was set to the wrong location, (almost an hour drive!). I never changed my location and when I looked at my order it said it was delivered, but in a completely wrong city. I tried to call Uber Eats to get even a partial refund but refused.
I was forced to just let the driver keep the food without any reimbursement whatsoever.
All I wanted was a refund, even if it was a partial amount because now I lost money and didn’t get any credit for it either. - autor:Andre07991 - title:Worst customer service

my rating 1 stars - max website rate 5

Pretty Poor App

By APGaming10-iOs tufnc2The food is always delivered fast and on-time which is a great thing about this service. A few things that really made me delete the app though:
1. Delivery Fee is $5.99 which is way higher than any other app I use. After my 7 day unlimited trial ran out i stopped ordering
2. They change the price. Some of the restaurants aren’t “partners” of Postmates so the prices aren’t confirmed. The one time my order said $17 total and ended up being $24. They need to get accurate pricing.
3. The Authorization Amount. When i place an order they DOUBLE CHARGE ME every time and call it an “authorization charge”...no other app does this. You get refunded the correct amount the next day but I don't want $50 coming off every time i order postmates.
4. The App Is Never Available. It is relatively newer here in my marker but everything is always unavailable for a majority of the day. Can never seem to order when I actually want to.
Don’t think ill be using this much anymore. - autor:APGaming10 - title:Pretty Poor App

my rating 2 stars - max website rate 5

Be ready to go hungry

By LyingFunSeeker-iOs tufnc1By far and away the worst of the main options for food delivery (uber eats, DoorDash). Section is terrible, drivers times always inaccurate and often food just doesn’t arrive. No feedback when orders have issues either. Subscription cancelled and app deleted. - autor:LyingFunSeeker - title:Be ready to go hungry

my rating 1 stars - max website rate 5

Very Displeased

By Nyiiaa-iOs tufnc1I had been using postmates for a few weeks and every single time my order arrived cold, missing item, swapping food with out calling,and one lady didn’t even arrive to the destination but instead drove off and I was unable to contact her. Costumer support was horrible. Order 12 dollars worth of food and they gave me $1.92 as a token of appreciation... I WILL NOT EVER USE THIS APP AGAIN. And I would not recommend it to anyone. - autor:Nyiiaa - title:Very Displeased

my rating 1 stars - max website rate 5

Unreliable

By FoodLover103-iOs tufnc1I’m a host at a restaurant called Dilworth Neighborhood Grille, which is one of the restaurants PostMates will deliver from. Within the passed night, I’ve had 3 people call complaining that their food has said it’s been delivered but it hasn’t, got food from the wrong restaurant, and one didn’t even receive their meal. The latter called PostMates and PostMates refused to go pick up their food, saying they had to go get it themselves. I am now having to drive their food to them on my own free time to get them their food, free of charge. I wish PostMates would reassign a driver to food if it hasn’t been delivered yet, along with fixing these other problems, as they are not small. - autor:FoodLover103 - title:Unreliable

my rating 1 stars - max website rate 5

Avoid!

By Imerika-iOs tufnc1My first delivery service was great, but it stopped there. My next two orders were cancelled. The second order was cancelled because the restaurant “relocated or does not exist” (why was I even able to order????). The third order was the best - said it would take about 40 mins to deliver my food. After an hour, and the app saying the driver had been at the restaurant for at least 30 min minutes, I sent a message through Help. Next thing I know, I get a message saying my order was cancelled. WTAF?!?! So I check my email, and there’s a message that they “tried to reach the driver but he didn’t respond” so instead of contacting a different driver, they cancelled my order!!! Not to worry, they gave me a $10 Credit as well as refunded my entire fee. Absolutely ridiculous.
Don’t put restaurants on the app that don’t exist, and use drivers that are responsible!! - autor:Imerika - title:Avoid!

my rating 1 stars - max website rate 5

X.bella

By x.bella-iOs tufnc3They have fast delivery but I just do not like how they have a certain total and then charge you higher on your card it’s like your holding my money until you feel like giving it back and I really don’t appreciate that - autor:x.bella - title:X.bella

my rating 3 stars - max website rate 5

Doordash is 100x better

By Joy484-iOs tufnc1This app is awful with even worse service. There were many unnecessary fees added to my order after purchased. After trying to cancel 10 seconds after I placed the order, the cancelation fee was more than the single thing I ordered. There are too many “coupons” offered for this app that turn out being a gigantic scam. If you are looking for an easy, quick, and efficient delivery service, download doordash to cut the bs. - autor:Joy484 - title:Doordash is 100x better

my rating 1 stars - max website rate 5

Stick with ubereats for custom orders.

By tnk35498-iOs tufnc1EVERY single time I order, I get a text five minutes later telling me that an item from my order is out of stock and to replace the item. If I'm ordering a salad, for example, and the store is out of dang lettuce, it'll tell me to replace an item in my salad but gives no indication that the lettuce is what I need to replace. I have to replace the items one by one through trial and error until I stop getting the text. The fact that this has not been addressed is mind-boggling. There's no way to even write custom text to the restaurant to say "leave out ingredient if missing!" Absolutely ridiculous. I have spent more time ordering than eating. If I had a dollar for each time this happened, I'd have so many free meals on this thing.... - autor:tnk35498 - title:Stick with ubereats for custom orders.