Thank you for taking our survey! We truly appreciate your feedback because it helps us shape who we are. Please answer as questions many as you can to give us the best possible insights. Remember, your response is anonymous!

Also, if you feel like leaving a more personalized and descriptive review of us, please visit our Houzz review page by clicking here or going to http://www.houzz.com/browseReviews/sims_furniture.

And even though you probably already know this, when you're done this survey, we're giving you $20 to use at Sims Furniture!

1.

How long have you been a customer of Sims Furniture?

Brand new customer

Brand new customer

Less than 6 months

Less than 6 months

6 months to less than 1 year

6 months to less than 1 year

1 year to less than 3 years

1 year to less than 3 years

3 years to less than 5 years

3 years to less than 5 years

5 years or more

5 years or more

2.

How frequently do you purchase from us?

More than twice per year

More than twice per year

Once per year

Once per year

Every 2 to 5 years

Every 2 to 5 years

Longer than 5 years

Longer than 5 years

I have never purchased before

I have never purchased before

3.

Have you seen our Tree Fever section, a brand exclusive to Sims Furniture that is Canadian made-to-order real solid wood furniture? Please add any thoughts on it if you have them.

Yes

Yes

No

No

Comment:

500 characters left.

4.

Are you subscribed to our monthly newsletter? It offers first-to-hear information about sales and events, and provides an exclusive coupon every month! If yes, you can also comment on what you think of it.

Yes I am, and I like it.

Yes I am, and I like it.

Yes, but I don't really pay attention to it.

Yes, but I don't really pay attention to it.

No, I wasn't aware of it.

No, I wasn't aware of it.

No, and it doesn't interest me.

No, and it doesn't interest me.

Comment:

500 characters left.

5.

Which social networks do you use? (Select all that apply)

Facebook

Facebook

Twitter

Twitter

Pinterest

Pinterest

LinkedIn

LinkedIn

Instagram

Instagram

Google+

Google+

Houzz

Houzz

I don't use any social networks

I don't use any social networks

Other

6.

Which of Sims Furniture's social network profiles/pages do you follow? (Select all that apply)

Facebook

Facebook

Twitter

Twitter

Pinterest

Pinterest

LinkedIn

LinkedIn

Instagram

Instagram

Houzz

Houzz

I don't follow any of Sims Furniture's social networks.

I don't follow any of Sims Furniture's social networks.

7.

Based on the previous question, now that you see the networks we are a part of, which of them would you like to join that you haven't already, if any? (Select all that apply)

Facebook

Facebook

Twitter

Twitter

Pinterest

Pinterest

LinkedIn

LinkedIn

Instagram

Instagram

Houzz

Houzz

I don't want to join any/any more of them

I don't want to join any/any more of them

8.

Are you aware that we offer No Interest Financing, with your choice equal monthly payments or no payments until the end?

Yes, and I intend to use it/already applied.

Yes, and I intend to use it/already applied.

Yes, but I have no interest in it.

Yes, but I have no interest in it.

No, but I would like to use it or learn more about it.

No, but I would like to use it or learn more about it.

No, and I have no interest it.

No, and I have no interest it.

9.

How would you rate your overall level of satisfaction with us?

Highly Satisfied

Highly Satisfied

Somewhat Satisfied

Somewhat Satisfied

Neutral

Neutral

Somewhat Dissatisfied

Somewhat Dissatisfied

Highly Dissatisfied

Highly Dissatisfied

10.

Please rank the styles of furniture in the order that you prefer them. If you have no preference, you may leave this question unanswered.

(1 = Least Liked)You have entered the same ranking for two items. Please adjust your rankings to continue. (SRES_012)

Traditional (Old style furniture, often elegant woods and browns)

Transitional (A mix of contemporary and traditional together in the same room)

Contemporary (Trendy and more modern, often colourful)

Ultra-Modern (Glossy, abstract and vibrant)

Casual (relaxed, comfy look)

11.

How do you rate our selection of furniture on the showroom floor? Please use the the text box below for any specific information.

Poor

Not Good

Fair

Good

Excellent

Variety of Furniture

Colour Variance

Trendiness

Different Features (such as reclining, power, lights, etc.)

Comment:

500 characters left.

12.

How do we rate on the following attributes?

Well Below Average

Below Average

Average

Above Average

Well Above Average

Customer Service

Professionalism

Quality of Furniture

Understanding Customers' Needs

Price

Cleanliness

Comment:

500 characters left.

13.

How likely are you to:

Highly Unlikely

Somewhat Unlikely

Maybe

Somewhat Likely

Very Likely

Continue doing business with us?

Recommend Sims Furniture to a friend, colleague or family member?

14.

Do you have any suggestions for improving your experience at Sims Furniture?