ESA Helpline Contact Number

*Calls to 084 numbers cost 7p per minute plus your phone company’s access charge. We are not associated or affiliated with any of the companies or government agencies listed on the website, trademarks are property of their respective owners

ESA Telephone Helpline Hours

The ESA helpline is available to take your call Monday-Friday – 8:00 AM-6:00 PM. Holiday support hours may differ.

Day

Open

Closed

Monday

8:00 AM

6:00 PM

Tuesday

8:00 AM

6:00 PM

Wednesday

8:00 AM

6:00 PM

Thursday

8:00 AM

6:00 PM

Friday

8:00 AM

6:00 PM

Tips for Contacting Employment and Support Allowance

• Be prepared, clear and concise. The ESA contact number team won’t rush you, but you should have your situation “conversation ready”. If you have trouble remembering the finer points of your claim, it’s a good idea to write these down before you make the call.

• Get through to the right department. Listen carefully to the options available at the Employment and Support Allowance number and select the most appropriate option from the menu provided.

• Have your details ready. You will need your national insurance number, address, birth date, employment status, etc.. Also, keep a pen and paper handy in case you need to write something down – such as assessment details, appointment addresses or an ESA phone number.

Frequently Asked Questions

Can I claim ESA?

You can claim if you meet the following criteria:

• You are 16 years of age or older
• You live within Great Britain or Northern Ireland
• You are not able to claim a state pension
• You have a fit-note (a note from a qualified medical professional stating that you cannot work)

How do I make a claim?

The easiest way is to call the ESA number provided. You will need the following:

What types of ESA are there?

These 2 types are:

• Income based ESA. Financial support will depend on your needs.
• Contribution based ESA. Lasts for 1 year and is tied to the contributions you have made in taxes.

About ESA

Employment and Support Allowance (ESA) is a government welfare or benefit organisation that was implemented to grant financial support to people in the UK who are unable to find employment due to long term illness or disability.

There is support within this government department to encourage people who have recovered from their illnesses, to return to the workforce. It was established in 2008 and in 2011 began a “second assessment” initiative brought on by the conservative government.

This assessment was to apply more stringent methods of testing as the idea behind this was that 40% of the people claiming this benefit, were actually fit enough to work (reference), or at least fit enough to retrain and enter the workforce within a couple of years.

Postal Address

Below is a list of new postal addresses – Although there are several addresses, the Employment and Support Allowance contact number is still the same:

CONNECT WITH US

STAY IN CONTACT

Disclaimer

Calls to 087 numbers cost 13p per minute plus your phone company’s access charge. Calls to 084 numbers cost 7p per minute plus your phone company’s access charge. This is a call connection service, the official phone numbers can be found on the official website or the public domain at no cost. We are not associated or affiliated with any of the companies or government agencies listed on the website, trademarks are property of their respective owners. Contact BY at 03334560715