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Early Alert Program

The Early Alert Program is designed to assist students who may be experiencing academic
or personal difficulties and provide strategies and campus resources to help them
succeed at Skyline College. A key component of the Early Alert Program is to exhibit
a team effort between faculty (counseling and instructional), administrators, and
support staff at the college to provide early intervention to students who may exhibit
behaviors that may cause them to fail their courses. The program also has counselors
who follow-up with the Early Alert students and faculty via emails, letters, and phone
calls along with providing class presentations and workshops.

What are the goals of the Early Alert Program?

Reach and assist "at-risk" students early on in the semester

Help students succeed in their classes by providing strategies and campus resources
so they can successfully pass their classes

Increase student success (GPA, retention rates, and graduation rates)

What is the process of the Early Alert system?

Faculty identify students who are experiencing academic difficulties (attendance,
work quality, homework, and/or academic progress has been unsatisfactory).

Faculty makes referrals to the Early Alert system via his/her WebSMART account.

A letter and email is generated to the referred student.

An Early Alert counselor will follow-up with the student via phone call to encourage
student to speak to the instructor about his/her concerns and make an appointment
with a counselor.

Early Alert referral can be made by any faculty throughout the semester. Here is
a checklist of some warnings signs that may prompt an Early Alert referral:

Class attendance - the student has too many absences or the student stopped going
to class