CUSTOMER COLLECTIONS SPECIALISTMEDITECH

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Contact with customers regarding payment of invoices, researching issues delaying payment, both in-house and with the customer.

Description
As a member of our General & Administrative division, your job will involve:

Assessing delinquency status of customer accounts & clearly document issue
Contacting customer accounts regarding payment status of past due invoices & clearly documenting interactions
Establishing and maintaining effective and cooperative working relationships
Communicating with customer's Accounting, Information Services or higher level Management to relay payment or billing policies, researching and resolving problems delaying payment, coordinating payment plans
Working independently and taking initiative to coordinate resolution of payment issues by effectively interacting with customers and in-house staff
Communicating with internal billing staff, HCIS Coordinators, Sales and others to research problems delaying payment
Following up effectively with customer and in-house staff to ensure timely resolution of a problem delaying payment
Enlisting the efforts of sales, HCIS Coordinators and/or senior management when necessary to accelerate the collection process
Some of the Unique Opportunities You'll Receive:
Extensive Benefits package including a remarkable 90% company-paid health and dental insurance
Long term stability and growth with no layoffs
In-house training and education sessions, including technical, management, and soft skill development
Advancement potential, as we only promote from within
A beautiful and open office environment, featuring local art
Opportunities to learn and work with cutting-edge technologies
Requirements
Bachelors or Associates Degree preferred
Accounts Receivable knowledge/experience a plus
General knowledge of accounting cycles
Professional manner and ability to work with all levels of management
Communicate effectively on the phone and in writing
Ability to multi-task
Excellent problem solving ability
Ability to motivate others
Exceptional written and verbal communication skills
Ability to work well independently and as part of a team