Of course! Mishiko is rated IP67 for resistance to water and dust damage. What this means is that Mishiko is dust and splash-proof and can survive being immersed in water (1 metre deep) for up to 30 minutes.

The tracker will work fine on other animals (or even people). Mishiko will transmit location data as normal. However, the exercise function will not function correctly, because our fitness formula is intended specifically for dogs.

2. Turning Mishiko On for the First Time

1) Put Mishiko on its charging station and leave it there for 3 hours. This will fully charge the battery and complete any firmware updates.
2) Download the Mishiko App.
3) Create an account — enter a current email address as your user ID and think of a secure password.
4) Register your device: enter the serial number and password as printed in your Quick Start Guide. The online registration may take about 5 minutes to complete.

1) Use a USB cable to connect Mishiko’s wireless charging station to a power source with the following output parameters:
• Output voltage: 5 V
• Input voltage: 220 V
• Output current: 2 A

A USB-compatible mains charger for a mobile phone will do.

Attention! DO NOT charge Mishiko from your laptop’s USB port!

2) Put Mishiko onto the charging station and wait for the display lights to come on. The collar that comes supplied with Mishiko should not interfere with the charging. The device can be left on the collar. When Mishiko is getting charged, display lights should come on.
It takes 2.5-3.0 hours to charge Mishiko fully.

A Mishiko account works like most online accounts: use a current email address as your login name and think of a unique password. In order to register Mishiko, you will need to enter the device Serial Number and the unique Password, as sprinted in the User Manual supplied with Mishiko.

3. Using Mishiko – the Basics

How long Mishiko lasts without recharging depends on how often you activate it and access it via the App.

What uses up the most energy is the transmission of data from Mishiko to its mobile App. (This happens when you access the App while Mishiko is in active mode.)

If the App is accessed a few times a day, a fully charged battery should last you 2 to 5 days. Under maximum load (i.e. if the App is constantly in use), this time will be considerably shorter; it could be less than 6 hours.

No. There is generally no need to take Mishiko off the collar while charging. However, sometimes a collar can interfere with the process. (For the charging station to work well, the gap between it and the device should be not more than about 1.3 mm.) Consequently, if you are using a collar other than the one that comes provided with Mishiko, please make sure that it is no thicker 1.3 mm.

If you set Mishiko on the charging station with the collar attached, but it does not appear to be getting charged (the LED display does not light up), try removing the collar.

For best possible data transmission and reception, we recommend that you position Mishiko so that it is within direct sight of the satellites, i.e. on the back of your dog’s neck or on the side. Make sure that Mishiko is not attached to the collar too loosely and is not sliding to the underside, as this could interfere with the GPS signal.

There are no buttons on the device. To switch it on, simply shake it for 5 seconds. This switches Mishiko on and puts it in active mode (as confirmed by the LED display).

When you open the App map for the first time, the system may take a few minutes to locate the satellite signal. After that, the satellite data should be updated every 20-30 seconds or so.

If left stationary for 2 minutes, Mishiko switches itself to inactive mode (the LED display is turned off); after 24 hours, Mishiko goes into sleep mode. To bring Mishiko out of inactive or sleep mode, shake it for 5 seconds (until the display lights up).

When Mishiko is stationary and not in use (not communicating with the App), it automatically goes into inactive mode after 2 minutes and into sleep mode after 24 hours. There is no need to switch off it manually.

Mishiko comes with a light display made up of 8 LEDs. The display shows its current status and operating mode.

1) Main display modes:
• Helicopter: pairs of opposing LEDs circle around the display. You will see this on launch after a reboot or a complete battery discharge.
• Circular Rotation: LEDs light up and dim in sequence, circling around the display. A firmware update is in progress.
• Heartbeat: a steady blink — all the LEDs at the same time, once every 2.5 seconds. Mishiko is active and ready to use.
• Fast Heartbeat: a faster blink — all the LEDs at the same time, once every 1.25 seconds. The App is performing a map search while Mishiko is in the SOS mode (low battery charge).
• Stroboscope: bursts of 3 short flashes in a row — all the LEDs at the same time, every 3 seconds. The battery is down to 10% or less.
• Full Circle: the LEDs light up in a circle then all dim simultaneously. Mishiko is going into deep sleep, because it has been out of use for an extended period of time, or because the battery is completely out of charge.

2) Charging modes:
• +1 Diode: all the LEDs light sequentially, until there is a full circle. The device is charging. Each LED represent 12.5% of full battery charge.
• Full Glow: all the LEDs light up for 3 minutes before dimming. The battery is fully charged.

3) Additional display modes:
• Swings: 4 LEDs light up and dim alternately on opposite sides of the display. There is a serious malfunction.

4. How Does the Mishiko App Work?

If your dog is indoors or in some other place where the GPS signal is weak or inconstant (for example, near tall buildings), the GPS data may become inaccessible. In this case, the App will display a location calculated using the LBS protocol (from the position of the nearest mobile network towers).

Important: For you to see your dog’s location on the App map, Mishiko must be active! To determine whether the device is active or not, shake it for 5 seconds and check the LED display.

Yes. The exact location shown on the map (calculated from GPS data) can be out by 25-50 metres. This is normal.

When the GPS signal is poor, or when Mishiko is operating in LBS mode (location determined from the position of the nearest mobile network towers), it may possible to determine the general area where the tracker is located but not its exact coordinates. This general area is typically 500 – 1000 metres in radius (depending on the mobile network coverage in your specific location).

Important: Mishiko cannot access the GPS data while indoors — it can only calculate its location from LBS data.

The SOS button appears on the App map when the battery charge drops to 10% or lower.

The low battery charge puts Mishiko into a more energy-conserving mode. This means that the coordinates on the App map are no longer updated automatically. You can still manually request a location update by using the SOS command.

The system will go back to performing regular location updates, once Mishiko’s battery is recharged.

5. What Do I Do If…

If you have set the device to charge and nothing is happening, try picking it up and repositioning it on the charging station. Check that the USB cable is working. If Mishiko is on a collar, try removing it from the collar before charging.

First of all, check that there is some charge left in Mishiko’s battery. You can do this by checking the device status in the Mishiko App or by placing Mishiko on the charging station for a short time (the LED display should come on).

Check your phone’s Internet connection. If you are using Mishiko’s monthly subscription service, use the App to check your subscription status.

Shake Mishiko for 5 seconds. The LED display should light up. If does not, check whether there is any charge in Mishiko’s battery. You can do this by checking the device status in the Mishiko App or by placing Mishiko onto the charging station for a short while (the LED display should light up).

Shake Mishiko for 5 seconds. The LED display should light up. If does not, check whether there is any charge in Mishiko’s battery. You can do this by checking the device status in the Mishiko App or by placing Mishiko onto the charging station for a short while (the LED display should light up).

To restore your profile, just install the Mishiko App on your new phone and enter the login name and password for your existing Mishiko account.
All the profile data is stored on our server, so the information will still be there for you to access from your new handset.