Maintaining effectiveness in changing environments and with different technologies, people, responsibilities and/or markets.

How do you feel about situations when you have to stop what you are doing? What bothers you most about changing positions or work assignments? What type of job responsibilities are the most frustrating for you? Describe the kind of boss you are least comfortable with. What is your ideal job?

Self-imposing standards of excellence rather than having standards imposed by others

Accomplishing tasks through concern for all areas involved, no matter how small the areas or the task

Showing concern for all aspects of the job

Accurately checking processes and tasks

When you have several things to do at the same time, how do you handle the situation? What were your most important performance goals for the past year? Did you accomplish them? What do you do to clean up a large backlog of work? How do you set priorities and timing?

When you see someone having difficulty with their work, what do you do about it? If you are asked to do something that is not part of your job, what do you do? How do you feel about that? How do you effectively manage difficult people? What is an effective technique for managing people in conflict?

Expressing thoughts, feelings and ideas effectively in written, individual and group situations — including nonverbal communication

Presenting ideas effectively when given time for preparation (including use of visual aids).

How do you know when you are communicating effectively with other people? What do you do when you think someone is not listening to you? How important is communication with your co-workers to your career success?

Tell me about a time when you went the extra mile for a customer or account. Tell me about the actions you took and what the end result was. What kinds of problems do people bring to you? What do you do when people waste your time? How do you deal with people presenting chronic problems?

Committing to an action after developing alternative courses of action based on logical assumptions and factual information that take into consideration resources, constraints and organizational values.

What were the three toughest decisions you made last year? What alternatives did you consider in each case? What were the key elements that triggered your decision? What types of decisions do you defer?

What are a few things you have done on the job/in school which have not been done before? What are some things you have done in the organization/in school on your own without being asked or told to do? What have been some of your best ideas and how did you sell them to others?

Establishing a course of action to accomplish completion of the job and projects

Managing and planning assignments along with prioritizing goals and requirements, and areas of opportunity

Appropriate allocation of resources

Developing contingency plans

Give me an example of a time when you were not able to complete an assignment within a given time frame. What did you do? What was the outcome? What are some of the things which might cause you to change or shift your priorities?

Indicates through actions and decisions a sense of importance to get the job done

Focuses on the most important things

Demonstrates impatience with obstacles and lack of movement

Takes actions to overcome obstacles and seek solutions

How do you know when you are doing an excellent job? What are the kinds of things that cause you to be disappointed in your own performance? What are some characteristics of a person who you would consider to be highly successful?