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LETTING GO AND MOVING ON BY JAMES OH

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MINDSET SHIFT: EMPLOYEE TO ENTREPRENEUR

BY JAMES OH

Wednesday, June 2, 2010

HOW TO PROTECT YOUR HOUSE AND YOUR LOVED ONES

Hi! Everyone,

In today's world with high inflation rate regime, everything is expensive so is property. To acquire a property in the city is far beyond many people's means. To maintain the property in goodcondition is not an easy task especially those with two or three school going children. For my case, my eldest son is going to college next year.

Fortunately, my property has also gone up in value appropriately to the inflation rate. However, my unit acted as the electricity distribution channel for the whole row of the houses, from the left ones next to me despite my unit is not a corner unit. No wonder, the external cables along my house compound were burned three times since the day we moved in. Fortunately, no one was injured. Firstincident happened not long after we moved in . The cable was sparkling with fire and my car was just parked underneath. My late father noted the incident but we couldn't get out from the main entrance, where the fire was sparkling. At that time, we were prepared to get out from the backyard instead.

I contacted the fire squad teams and also the national electricity board. The latter came and replaced the over burned cables and things were put to rest. The former came in to stand by, just in case. However, a couple years later, the cable burned again, but this time, it was not as that bad as compared to the earlier one. They repeated the similar work and went back. WE thought things have been fully settled.

However, the third incident happened again sometime thereafter. I just came back one night and was very surprised to see all my family members are in my house's compound after my wife contacted the electricity board. Their technical staff confirmed that the cable was burned again, after some investigations they replaced a small portion of the cable, after they have since shut down the sub-station, at the pole not far from my house.

After deep thought, I called up our national electricity board the following day and requested them to send their engineer to inspect and verify what's wrong with the frequent burn down cable. However, they took the matter lightly and kept sending a technician over and over to do walk around inspection instead of proper checking with the instrument. As I did not obtain a satisfactory answer from them, I demanded from them an indemnity form and also lodged an online official complaint. Again, they treated it lightly and I had no other choice, but to present an official complaint letter to the Section Head at Jalan Yong Shook Lin, Petaling Jaya personally and gave them an ultimate request either to remove their cable outside or change it to a bigger capacity cable. I found the cable to be life threatening and it warrants me to withdraw the covenant, which I had entered into my sale and purchase agreement. The Head after reading my letter, instructed his engineer to attend my case instantly while I stayed at his office waiting for her investigation report. She reported a severe over burning of the cable and recommended that the cable be replaced with a much bigger capacity cable.

Before I left his office, I requested a written report from them. As a result, they became more conscious this time and sent in a heavy vehicle to take a look at the pole, 2 or 3 times that night. They subsequently discovered that they need to redistribute the electricity load to another house, a few units away from mine so as to reduce the electricity load to my home. Hence, there appears to bedouble protection.

Even then they have not given me a written report explaining the load and the redistribution matter. However, the engineer has dropped me an email explaining the disruption of electricity without mentioning the word burned cable, so as to avoid their liability and I replied her by describing the true incident. Sad to say that they have not replied thereafter. I followed up the matter, but all in vain.

Here, I write to thank some residents here for offering me the relevant person to contact. This is important so that I can address the matter promptly. Thanks also to my nearby neighbours who allowed us to use their electricity, by extending several extension cords from their house to my house, so as to enable them to carry out the repair work when they shut down the sub-station. We are also grateful to the Chairman of BU 7 & 10, Mr Lim who also offered me some assistance.

In this connection, I write to urge that our BU 7 and 10 Security Scheme be extended to cover the safety issues as we cannot afford any fire incidents which are life threatening and property damaging.

At the same time, we, at Lift You Up, also urge the electricity board to be more transparent and educate the residents on how to take appropriate action should a fire happens due to over loading. These type of incidents are happening rampantly at the substation pole at BU 10 and the electricity station at BU 1, next to the school at BU 2. May I take this opportunity to check with oversea readers whether it is a norm in their countries as well.

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