BT for Insurance.

Insurance

Driving business growth through high-performing global communications

Drive business growth in a competitive insurance market and develop global communications to streamline processes, resolve the challenges of legacy systems and reduce costs.

Today’s insurance market is undergoing transformational change resulting in new business models and increased competition. Insurers are having to adapt to focus on increased customer choice, the rise of comparison sites and commoditised products as well as building on their analytical capacity. They must comply with regulations whilst remaining nimble enough to take advantages of emerging opportunities.

With over 30 years experience delivering cost-effective and efficient global communications networks for some of the key players in the insurance industry, we can help you find new solutions to meet these rising demands. Giving you the competitive edge both today and for the future.

As the industry becomes globalised, insurance companies need to find new ways to embrace the changes, despite incumbent legacy systems. We are helping to drive innovation in customer communications and efficient interaction, with industry leading solutions such as our multi-media contact centre solutions, incorporating web chat, video and self-service options. With less investment in infrastructure and overheads we can help your business grow.

Extending your operations globally

Youbiquity finance for general insurance.

BT & Avaya carried out consumer research on attitudes toward general insurance from 3000 customers across the UK, Germany, and Spain. This video explains some of the top findings from the report available athttp://www.globalservices.bt.com/uk/en/point-of-view/youbiquity-finance.

Product category

Network services

Products and Solutions

Cloud contact centres - BT Cloud Contact

Prepare for the future with a globally deployed multimedia contact centre fully managed by BT and Hosted in BT’s network that can flex agent numbers and licences up and down to suit your business needs