BUSINESS HOURS CITY letters provides services to all customers :
1.From 9:00 to 19:00
2.Monday to Friday
3.For Receivings - Deliverings after business hours customer must contact with us
4.For Receivings - Deliverings on Saturdays & holidays customer must contact with us

CITY letters offers 50%discount from the official price list to people with disabilities and for personal use only.
Especially for blind people it takes care of the postal packaging for FREE.

COMPLAINTS

Customers can send their complaints in writting to the postal address of
CITY letters within 5 days from the day the reason for the complaint took place.
After that, the complaint won't be acceptable.
CITY letters through the Special System of Tracking Postal Objects can replay in writting
within 2 days suggesting any solution that works best for the customer, if necessary.