C. If that still does not work close every open app on your computer and restart your computer entirely.

E. If steps A - D do not work - emails us with a support issue at support@followup.cc and answer the following questions including step F.

Questions to answer:

What kind of computer do you have? Approximately how many contacts do you have? Where are you located?

Send us a video recording of your App. If you have a MAC you can use Quicktime which is built in for free, or if on a PC use your cell phone. Both types of Computers should be able to use another Chrome extension called Loom to record your screen as well.