Resource Specialist & Front Desk Operations

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

335 Record StreetReno, NV89512

About

The Tom Vetica Resource Center is seeking volunteers to assist in day-to-day operations. The Community Assistance Center is a campus of service providers primarily serving individuals experiencing homelessness. The Resource Center primarily provides communication services, as well as information and referral services. The Resource Center is currently seeking compassionate volunteers to provide ongoing assistance at the Front Desk.

Key Responsibilities:

Provide social service referrals to individuals seeking assistance

Assist clients with resource applications upon request

Assist clients job search on the computer and with the newspaper

Make copies of resource information as necessary

Complete intake form with new clients

Input data into Homeless Management Information System (HMIS)

Monitor Phone Bank for phone and sign in sheet usage

Retrieve and post messages for clients from Phone Bank voicemail

Provide directions to and information about agencies within the Community Assistance Center

Use respectful and professional customer service skills with all clients

Recruit social service providers in the community to provide services/programs at the Resource Center