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EDIT: 03/09/12 (09/03/12 for you silly ol 'murricans, teehee) So this is the first time I've checked up on the instructable in over a year, honestly you'd think it wouldn't take me this long to realise Gmail was filtering out the notification emails as spam.Anyhow; At the time of writing here in the UK I was told that this was not covered under warranty and that I would have to pay £150 to have the board replaced. It seem in other countries samsung are somewhat more benevolent and that since the time of writing some sort of legal action has occurred regarding the subtle design flaws that have a tendency to show themselves just after your warranty expires. So should you be in some kind of mental debate over the options available to you DO NOT open up your TV first. Phone Samsung, see if your model is on this list, read up on the legal situation wherever you live.It seems I was also borderline illiterate at the time of writing so at some point I will be re writing this in a comprehensible manner.

if your looking at this then you probably have a samsung tv thats broken. This instructable is for how to fix one of the most common faults in samsung LCD tvs. This applies to pretty wide range of models, but in short the ones with the piano black bezel are all affected (That is those with the problem are all fixable in this way). when you turn the tv on it should click once. this problem is that it clicks more than once. first twice, then 5 times then ten then 50 and so on, until eventually it takes about 10 minutes to turn on. Here is how you can fix that problem

I called Samsung. There is some settlement on some brands of Samsung LCD TV's sold before 2008. I spoke to a nice lady at 888-899-7602 who asked for my model number and serial number, then took my info to arrange for a local repairman to come by within 1-2 days to check the capacitor and replace the power components at no charge. SO glad I read this page and called Samsung before having it shipped off and spending a lot of money. Hopefully I will get extended life from this TV set with this servicing.

So I have a Samsung UN55B7100WF and I got the problem where the TV would click but wouldn't power on. After reading a lot of forms &amp; watching YouTube videos I though it could be a capacitor, because that seemed to be the most common problem. I took off the back and looked and the power board and all the capacitors looks fine. None were swollen nor had the top of the caps looking like they burst. Never the less I figured it could still be the board because some people say it could be hard to tell. I purchased a new board from PartStore.Com and it arrived today. About 20 minutes ago I took out the old board and installed the new board and hooked all the connections back up. When I tried to power it up the same thing happened. Click...click...click... never powering fulling up. No led showed or anything. So... The power board was a waste. It was about $173 after tax and shipping, and hopefully I get the majority of my money back. I did read it could be the TV board, but that is around $325 and if I am going to spend $600 in total I might as well just get a new TV. So all in all I didn't have any luck when replacing the power board. I'm still interested in what anyone thinks the problem could be if a new power board was put in and the clicking without it fully powering up could be attributed to.

<p>I have that problem right now with a tv.<br>It ticks but the screen stays black. Looks like it doesn't fully power up.<br>I also would have thought it would be a problem with the power board... I will probably take it apart and look for any obvious problems but if a few replacement caps cant fix it then I am not going to try to fix.<br>I have previously repaired this tv's swollen caps before and it was working fine after the fix for about 4 months. Previous issue caused the tv to sometimes power up the screen and sometimes not, no ticking noise. The fixed caps were on the power board.</p>

<p>Scroll through and you will see @GulfCoastGD's post at least three times verbatim. Seems a little fishy.</p>

So this is all correct. I opened it up, changed the capacitors and it works great. Capacitors on Amazon 20/$4.30. Nice!

Thank you so much for that number! I called and a technician is coming out in the next couple days! I had already bought the capacitor kit, but oh well, maybe I'll need them in the future.

Thank you so much for posting that information. I just called and the serviceman is coming out on Thursday. 100% legit. Now my boyfriend is sad because he has no good excuse to buy a new telly. :-)

Thank you for posting this! I called Samsung and they sent out a repairman at no cost to me (Canadians have to call Samsung Canada). My TV is working fine now but the repair guy said the capacitors will blow out again after a few years.

That number is 100% legit <br>http://www.samsung.com/us/capacitorsettlement/ <br> <br>Thanks you so much sstiefel. The lady was great and as long as your model is on that chart I posted then it's 100% free. My tv is a LN46A550 and on the list she said within 2 days the service center will call to come to my home. It will cover Power Supply and capacitor repair. I am very good with a solder iron so I was totally willing to do the repair but, I'll let them. <br> <br> <br>What sux for me I bought my tv 3yrs and 7 months ago and bought the 3 yr replacement plan I could have gotten a brand new tv if this happened a little sooner.

Absolutely sick of this Samsung 55 inch 3D smart. Ive replaced the power board cayse it burnt out. Now i have this problem clicking on and off over and over. But today it wont power on to try to repair it. <br><br>Samsung refuses to help. Who buys a TV new $2000 with the expectation it will need repair in 3 years. Samsung does not stand behind their product. I will never buy samsung again! My walmart Vizio bedroom tv has lasted 10 years. My gameroom SHARP tv has lasted 6 years. Zero problems, my beautiful &quot;top notch&quot; Samsung barely 3 years on 2nd repair. What a joke!

<p>Hi Damp Cuttlefish, <br><br>Thanks a bunch for your insructions, this is the second Samsung TV that I fix for only cents!<br><br>Cheers,</p><p>Hector Torres.</p>

Hi guys, I just wanted to give you a BIG THANK YOU !!! For posting the explanation on how to fix this capacitor issue. I'm in the UK. I did call samsung first. They said I had to call their repair centre and if it was the capacitors they would pay for the repair. I called the repair centre in East London. Without even looking at the tv, just by the model number, I was told it was 100% certainly the power board and would cost &pound;160 to replace. I asked how they could be so certain and was told they know for a fact only tvs older than 10 years had the capacitor issue! There was no way i would pay that when I could buy a new TV for a little more money so I decided to open it up and have a look and lo and behold there were 4 of the 10v capacitors bulging and with black goo coming out of them. I bought 12v replacements for just 80 pence each and replaced them following videos on YouTube and your instructions and I now have a working tv !!! Thank you for giving me the knowledge and confidence to attempt this and SHAME on Samsung and their repair partners for ripping off customers globally !!!!

My 6 yr old Samsung TV, with no warranty, had this issue for a few days. I called 1800Samsung and they took care of it the very next day. Only paid $130 for 6 capacitors to be replaced and works great now. So glad I called instead of just going out and wasting a bunch of $ on another tv.

<p>I am having the same issue. my 46&quot; led tv was bought in dec 2011. when i called 1800SAMSUNG i was given a local authorized service providers number. The local center said they will charge $89.99 just for the diagnosis and parts/labor will be additional. Did you go through the same?</p>

<p>Hi Arunshl,</p><p>Yes, Samsung referred me to a local TV repair service provider. They came out the next day, were here for about 30 min. and it was fixed. I think I remember them saying the service fee was $60, but I cant exactly remember. I live I Maryland so Im sure the fees are different everywhere. When they wrote out the receipt there was just a fee of $130 and it wasn't broken down. Like I said, the replaced 6 capacitors and I believe waived the service fee since they repaired it. It was a very simple and fast process. I hope yours is the same.</p>

<p>I just get the friend that's good with electronics, a six pack and he fixes my and TV and watch some movie over beers. Easier than following this :D </p>

<p>I appreciate all the previous legwork in earlier comments especially comments from <em><strong>sstiefel </strong></em>. I spent several hours on this capacitor/power supply issue for Model LN-S4041D/AA irt the <em>Class action law suit entitled Russell, et al. v., Samsung Electronics America, Inc.</em> In conjunction with comments from <em><strong>sstiefel</strong></em> on 12/10/2014, here are some helpful hints:</p><p>On my initial call, I was assigned a ref number and advised to call the <strong>A</strong>uthorized <strong>S</strong>ervice <strong>C</strong>enter @ 888-476-3387 for assistance w/repairs. The ASC rep advised me I would need to pay $130 if in fact I was experiencing a capacitor issue. IF it was a power supply issue there would be additional fees including a $60 diagnostic fee. The ASC rep advised me I would need a &quot;412&quot; ticket for a free of charge capacitor service. <em>She advised to call the 800# back and request to speak with a Capacitor Settlement Rep and request a free of charge capacitor service. </em></p><p>I called the <strong>800-726-7864</strong> support number back again. I calmly and politely worked my way thru three phone reps. The 1st rep advised me there no longer was a CS department and transferred me to the Executive Relations Dept. The 2nd person advised me I did meet the criteria as my TV did not turn on and it continually clicked; however, she was unable to assist me as the Capacitor Settlement expired FEB 03, 2013. </p><p>After further prompting, she put me thru to a Capacitor Settlement Rep who I had originally requested with the first person I spoke to. After placing me on hold the <strong>Capacitor Settlement Rep</strong> first advised me she could authorize a free capacitor service which only included the capacitor part to be covered - the labor and any additional parts would be at additional cost.</p><p>I very politely stated I had read online Samsung offered excellent Customer Service sprinkled with a few naysayers. I also commented my television was located in a bedroom and rarely used since purchasing it in mid 2006. I asked if there would be any consideration to a full free service including free labor &amp; parts for a possible capacitor and power supply issue. I was placed on hold again and she returned with a one time authorization for a full service aka &quot;412&quot; reference number with parts and labor paid for. I am now waiting for an ASC rep to callback to schedule an appointment. </p><p>Stay CALM and stay POLITE. Good luck. </p>

<p>They told me I passed the settlement experation date and they insisted no other help. I was persisten to no avail. I will never buy Samsung again!!!</p>

<p>I just got off the phone with Exec. Customer Support after being routed two other times. What a joke. I calmly explained my problem (again) and that I own several Samsung products and have always had a great product. I have even turned other friends and family members on to their TVs and Blu Ray players. However, now I have this same &quot;clicking---power not turning on&quot; problem with a 2008 model that was under the capacitor warranty claim and she insisted that since the settlement time frame has already passed there was no way they would cover part or labor. I told her that I would not buy another Samsung product if they would offer the repair, being the TV is only 7 years old (and spending $2800 on it!). I am a buyer at a manufacturing facility and I buy capacitors. I told her I know how inexpensive they are and that it's a cheap repair for them to do to keep me as a customer. She said she's sorry if she loses me as a customer but there's nothing she can do. Dumbfounding and unbelievable! I will never buy Samsung again. I could have spent half as much on an off-brand TV and it still work. I'll try bugging them again and see if they won't budge but sounds like they are at the point of not wanting to cover this capacitor issue any longer. Wish me luck.</p>

<p>Thank you for the information.Total cost R6.84. lt took me 40 minutes .</p>

<p>I see you posted using the RANDS currency,...just wondering if you know this aint a local site? nice to see SABC...</p>

<p>I had the same issue with my Samsung TV. Eventually the clicking stopped and the TV wouldn't even turn on. Thankfully, my family owns an electronics manufacturing company. I opened the TV, took out the board, had it fixed THAT DAY (we had capacitors in stock) and the TV worked fine. My husband is super excited that I saved us money because he didn't have to buy a new TV.</p><p>For those of you who do not solder, are worried about damaging the pads from removing and replacing the capacitors, or are just not confident about doing this project, I understand. If you are interested in having a professional electronics manufacturer fix the board issue, you can reach out to us at : info@electrosoftinc.com. Reference the issue in your email. You can check out the company online at http://www.electrosoftinc.com</p><p>The bread and butter of the business is manufacturing for the Department of Defense and other large institutions, but in between projects, I've requested production work in a few board repairs as they are all certified soldering professionals.</p>

<p>I have a 60&quot; Samsung plasma tv that turns on but shows no picture. Once it does come on its fine and never goes off until it is shut off but will not turn on immediately . Could someone point me in a direction to look for as regards to repair and parts needed. </p>

<p>Just got off the phone with Samsung. Painful conversation. Talked to three levels of customer service and got no satisfaction. I wish I had the last 15 minutes of my life back.</p>

I'm a disgruntled Samsung Xustomer atm. Called cust supp to be pushed to &quot;exec cust supp&quot; and he was no more help. I had the BOARD replaced in my LN40A450C1DXZA months after purchasing it because of the same symptoms. This time, now that the thing won't turn on AT ALL, I've apparently missed the &quot;extended&quot; period for the lawsuit settlement (BY 13 DAYS!) and they would not help me at all except to give me the 800# for the parts department, which is conveniently closed on weekends (it's Saturday AM as I write this). Their website doesn't even LIST any of the possible parts mentioned in this post or the comments, and I simply don't understand enough about electronics to jump online and start ordering parts and soldering stuff. I'm afraid my 7 year old, $1200 LCD is en route to the electronics recycling center and I'm quite pissed off about it. Any last recommendations before Samsumg gets one last giant middle finger from me and I start shopping their competitor's products? TIA!

<p>Sorry correction that was 1-40&quot; (sensitive key) :)</p>

<p>2/14/2015 I just got off the phone with Samsung, I have 3 TV's all doing the same thing. 2 - 46&quot; LN46A550 and 11-40&quot; LN40A530. I was told that they were out of warranty and had to pay for the repairs myself, that was after spending an hour on the phone and talking with the Executive Relations Department. I told them that it is a shame that they are aware of the issue and limited the time that people could be covered for repairs. I had 4 Samsung TV's all together 1 of which was under warranty with the same issue and Sears replaced the TV at full value, now that my extended warranty is over of course I can not go back on Sears for this. This a crying shame. I bought 4 TV's all Samsung at Sears 6 years ago, the cost was near 7000.00 and I have not one to show for it!</p>

<p>Omg, ok I am BEYOND thrilled!!! I read the comments from everyone about how samsung will replace the parts and labor for free, but since it's been so long (Currently Feb. 2015) I wasn't sure if it would work. </p><p>Anyways, I decided to give it a try(what can it hurt right??!!), and after 5 calls, each where I got &quot;disconnected&quot;(not sure if that was purposeful or not!) I got transfered to the right department. At first the lady insisted that the extended warranty was over and she couldn't help me, so very calmly and politely I said, &quot;you know I've heard so many wonderful things about your services, and how you pride on your excellent customer service, may I please speak to your supervisor&quot;? Well, it took a couple times of me asking(5x) before she said &quot;ok, let me place you on a brief hold&quot;. I waited about 3 min. b4 she comes back(same lady) and she says, &quot;J******, Thank you for holding, we don't normally do this, but as a one time courtesy we will cover your repair, here is your ticket number 412......&quot; </p><p>So, it DOES work. Be persistent, POLITE, patient, and....persistent!! Also as mentioned in the above comments make sure it is a &quot;412.....&quot; ticket number you are given!</p><p>Best of luck!!</p>

<p>I'm trying to get this taken care of as I type. My TV went on the fritz yesterday. So far I can say that if you get Brian (2356) in the Dominican Republic's Executive Customer Relations department hang up and try again. He is rude, belligerent and tells me that there are no supervisors in his department.</p>

<p>UPDATE (12/10/2014): The capacitor warranty mentioned below, which was provided by Samsung, ended in late 2013 or early 2014. The issue with my LN46A650A1F just started happening last weekend (12/7/2014). So the website and # below in previous posts are no longer active. But by me being persistent, Samsung agreed to cover the parts and labor. Here's how:</p><p>I called Samsung support at (800) 726-7864. The first support tech transferred me to an executive support tech. That tech refused to cover the parts &amp; labor since it was out of warranty, but he confirmed by me serial # that my TV would have been covered if the warranty settlement date hadn't passed. When I was persistent and said I read good things about Samsung's customer service online regarding this issue, he transferred me to a capacitor support tech (now we're getting somewhere!). This third tech offered me a &quot;one time service courtesy&quot; to cover the cost of the new capacitor and power supply. When I asked if the labor was previously covered under the capacitor warranty settlement, she said it was. So naturally, I requested that too. After placing me on hold to ask her supervisor, they agreed to cover BOTH the parts AND the labor. So Samsung stepped up and did the right thing, which I would expect them to do since they sold customers faulty equipment in the first place. But it took some persistence on my part, and a little bit of patience and pushing with asking the right questions to get this fully taken care of by Samsung.</p>

<p>Thank you for posting this. I was told that labor would not be covered, and your post motivated me to peruse the fully covered repair. After several calls, Samsung agreed to cover labor as a one time courtesy. </p>

<p>Hello cowright- I called today and was marched thru the different departments loke you. I was offered free parts, but no labor and asked if a supervisor could do any different. I was told one would not be able to help, but asked anyways. They are supposed to call me back. Any advise from you? I'd love to reference your case somehow to show that Samsung will cover labor despite what they told me.</p>

<p>I was able to get them to cover parts and labor. I had to call several times, on two different days, and probably spoke to three different people in &quot;the capacitor department.&quot; My advice is call multiple times until you reach someone who offers to cover the labor. If they say no, ask to speak with a supervisor. Overall, be as polite as possible. The people on the phone don't make the rules, and they aren't going to offer you a courtesy if you're a jerk to them. </p>

<p>Hey bro, unfortunately, I don't have a case # at the moment. It was a process to get this all approved, so be persistent.</p><p>Even <br> after they approved it, the local repair vendor they referred me to <br>said the labor was not showing up in their system as being covered by <br>Samsung. So even after it was approved, I had to call Samsung back <br>again, and have them call the local repair shop to confirm that labor <br>was also included. So make sure that whoever you're speaking to at <br>Samsung takes good notes in their system. So if they do approve <br>everything and you speak to someone else later, they can look it up in <br>the system to confirm that.</p><p>If you don't get both comped, let me know and I'll try to get my case # for you, or something like that, if it will help you.</p>

<p>I had a similar issue with power cycling, however my capacitors were not bad. I discovered the RF control module was the culprit and resolved the issue.</p><p><iframe allowfullscreen="" frameborder="0" height="281" src="//www.youtube.com/embed/q1cPPA9Q5yw" width="500"></iframe></p>

<p>Followup from 3 days ago: Samsung rep arrived during scheduled time frame. Quickly replaced capacitor and power supply in less than 10 minutes. TV continued with same problem: did not turn on w/a continuous click. Now states needs a $250 main control board replaced. I paid $2k+ for the TV and it is rarely used as it is in a bedroom. The new part only has a 30 day guarantee. Appears the new part can be purchased for $70 though I know nothing about electronics and how to install a main control board. Appears the fee for this item might be a way for Samsung to recover costs incurred with the capacitor and power supply. </p>

<p>Trying to replace all black capacitors but Is it safe to touch the brown power board before remove it ? The instruction did not mention how to discharge the capacitors before de-soldering. Is it safe if tv was not turn on for 1hr ? </p>

<p>Why I have to buy Samsung TV and buy the solder kit and learn to fix capacitors problem ?</p><p>I have Samsung TV with faulty capacitors. After many hours of phone calls, Samsung refused to have free service !!! They asked for US$100/hr labor. I think <br>I can fix myself but wait a minute</p><p>Why I have to buy Samsung TV and buy the solder kit and learn to fix capacitors problem ?</p>

<p>Why I have to buy Samsung TV and buy the solder kit and learn to fix capacitors problem ?</p><p>I have Samsung TV with faulty capacitors. After many hours of phone calls, Samsung refused to have free service !!! They asked for US$100/hr labor. I think <br>I can fix myself but wait a minute</p><p>Why I have to buy Samsung TV and buy the solder kit and learn to fix capacitors problem ?</p>

<p>I have LNT Samsung with bad capacitors. Service rep said Samsung covers for the capacitors only (US $0.99), customers have to pay for the labor US$100/hr.</p><p>Will buy new TV but not Samsung </p>

<p>Thank you sir! Worked like a charm! Hardest part was getting the capacitors, radioshack didn't have them.........</p><p>Thanks again!</p>

<p>Thanks for the excellent instructable. This is my dodgy capacitor - what should I replace it with? It's currently 1500uF 35v 105 degrees...any suggestions welcome!</p>

<p>Hi my 42&quot; plasma sumsung is making the clicking noise everone mentions and not starting but when i check the power board i cant see any bulging caps, my question is do they have to bulge or split to fail??</p>

<p>This is my 2nd repair in 7 yrs on my 55in. I choose never to purchase a Samsung product of any kind ever again. Thank you all for the posts. Now I know how bad they really are..</p>