PLDT-Huawei Partnership to Improve Wireless Services Delivery

The PLDT-Huawei partnership, worth USD 28.5 million, is for the transformation and improvement of the group’s wireless service delivery.

The PLDT-Huawei partnership is part of PLDT Group’s massive expenditure program. The group aims to overhaul it’s fixed and wireless networks infrastructure and information technology systems, the cost of which is expected to exceed to PHP 50 billion in 2018.

“This partnership will enable PLDT Group’s wireless services under the brands PLDT, Smart, Sun and TNT to become much more agile, efficient and resilient in developing and delivering a growing array of digital services,” said PLDT Chairman and CEO Manuel V. Pangilinan.

“Under the 15-month agreement, Huawei will improve Smart’s online charging platforms and electronic loading for prepaid subscribers,” added Ray C. Espinosa, PLDT Group Chief Corporate Services Officer. “This involves consolidating similar applications for different brands under one system and streamlining business processes through a unified platform and simplified processes,” he said.

This will results in PLDT, Smart, Sun, and TNT being able to offer more personalized data offers and rewards to customers.

“Through this partnership, our customers will have quick and ready access to the services that they value and enjoy,” said PLDT Group Chief Business Transformation Officer Victorico P. Vargas. “This is part of our broader effort to overhaul our IT systems so that we can leapfrog our ability to deliver best-in-class wireless services”.

“By leveraging deep understanding of PLDT and our worldwide experience, Huawei proposed our industry leading OCS and eLoad Solutions to accelerate PLDT’s evolution in the Digital Market through this Transformation Program. Huawei is confident we can successfully deliver this critical program in a timely way together with PLDT,” said Mr. Wilson Zang, President of Huawei Revenue Management product line.

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