Freight Orders

Freight deliveries require a delivery time be scheduled and someone must be present at the time of delivery to inspect and sign for the merchandise. A representative from the freight carrier will call the phone number entered at checkout to schedule the delivery.

Liftgate Service

For freight deliveries, you have the option of adding a liftgate to your delivery. A liftgate is the device that lowers a product from the truck to ground level.

CPO recommends adding liftgate service for freight deliveries exceeding 100 lbs if you do not have a loading dock or fork lift at the delivery address. Additional charges may apply. The liftgate option will be presented during the checkout process.

Please note that liftgate service only ensures the product is removed from the truck. We recommend you have the additional help of two to four people to move the product to its desired location because drivers are not required to assist.

Requesting liftgate service after ordering may result in additional charges and delays.

Details

Generac makes it easy and cost effective to configure the exact backup power system your home or business requires. A standby generator often pays for itself in just one power outage by keeping the security system running, large appliances operating and providing a safe haven for your family or customers in an emergency.

Premium features are standard on the ultimate standby generator. A low speed, super quiet, liquid-cooled engine, provides greater fuel efficiency and a longer life for the most environmentally friendly unit on the market. Ideal for large residential and small to medium commercial applications.

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Warranty

For a period of two (2) years from the date of sale, Generac Power Systems, Inc. will, at its option, repair or replace any part(s) which, upon examination, inspection, and testing by Generac Power Systems or an Authorized/Certified Generac Power Systems Dealer, or branch thereof, is found to be defective under normal use and service, in accordance with the warranty schedule set forth below. Any equipment that the purchaser/owner claims to be defective must be examined by the nearest Authorized/ Certified Generac Power Systems Dealer, or branch thereof.

This warranty applies only to Generac Power Systems Generators used in "Standby" applications, as Generac Power Systems, Inc. has defined Standby, provided said generator has been properly installed and inspected on-site by appropriate personnel. Scheduled maintenance, as outlined by the generator owner's manual, is highly recommended. This should be performed by an Authorized/Certified Generac Power Systems Dealer, or branch thereof. This will verify service has been performed on the unit throughout the warranty period.

*Start-up and/or On-line Registration, or Registration Card, along with Proof of Purchase, must be performed and/or sent in.

Guidelines:

Any and all warranty repairs and/or concerns, must be performed and/or addressed by an Authorized/Certified Generac Power Systems Dealer, or branch thereof.

A Generac Power Systems, Inc. Transfer Switch is highly recommended to be used in conjunction with the genset. If a Non - Generac Power Systems, Inc. Transfer Switch is substituted for use and directly causes damage to the genset, no warranty coverage shall apply.

All warranty expense allowances are subject to the conditions defined in Generac Power Systems Warranty, Policies, and Procedures Flat Rate Manual.

Units that have been resold are not covered under the Generac Power Systems Warranty, as this Warranty is not transferable.

Unit enclosure is only covered against rust or corrosion the first year of the warranty provision.

Use of Non-Generac replacement part(s) will void the warranty in its entirety.

Engine coolant heaters (block-heaters), heater controls and circulating pumps are only covered during the first year of the warranty provision (If applicable).

THIS WARRANTY IS IN PLACE OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, SPECIFICALLY, GENERAC POWER SYSTEMS MAKES NO OTHER WARRANTIES AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to purchaser/owner.

GENERAC POWER SYSTEMS ONLY LIABILITY SHALL BE THE REPAIR OR REPLACEMENT OF PART(S) AS STATED ABOVE. IN NO EVENT SHALL GENERAC POWER SYSTEMS BE LIABLE FOR ANY INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH DAMAGES ARE A DIRECT RESULT OF GENERAC POWER SYSTEMS, INC. NEGLIGENCE.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to purchaser/ owner. Purchaser/owner agrees to make no claims against Generac Power Systems, Inc. based on negligence. This warranty gives purchaser/owner specific legal rights. Purchaser/owner also may have other rights that vary from state to state.

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