Requirements

Windows 7/8/8.1/10

Internet connection

If you want to use a biometric (fingerprint) scanner, you will need to purchase a Futronic FS88H.

Staff can enroll all 10 fingers, however it is not recommended to enroll thumbs – because thumbs are so broad they are notoriously difficult to read. Manager-level approval is required to enroll new fingerprints.

Biometric Troubleshooting

Not reading a finger

Ensure the entire face of the finger is placed on the scanner. Start with the first knuckle on the edge and then lay your finger on the scanner glass screen.

Ensure the finger isn’t too dry. Place the finger to be scanned between thumb and forefinger and gently rub once or twice.

We recommend enrolling at least 2-3 fingers per staff member, if one finger is not being read correctly, they can try their other fingers too