OPS Security Group offers front-desk concierge and security guard services to improve building security and organization for Baltimore, MD residential and commercial buildings.

Our security concierges have more than just top-tier security certifications. They have a true customer service mindset. Our security consultants and guards are focused on providing high-level security and customer service to take the stress away from property managers, residents, and tenants.

Schedule a call with Ilene to discuss your security concerns

Contact Ilene

Ilene Zeitzoff

Contact Us

On average, our clients report an increase in occupancy by 10% and a boost in retention of 20%.

2017 OPS Customer Survey

Building Security Services for Baltimore & Surrounding Areas

Our main location is located a few hours north of Baltimore, MD in Philadelphia. Our security guards know the city and are familiar with the surrounding areas. This helps us provide better services to you.

A few of our clients…

Hiring a quality security guard company is essential for your Baltimore, MD property

A slacking security guard in a million-dollar lobby makes a bad first impression. It’s important that your front desk staff looks and works like they are representing your business.

As the property manager, you can control the quality of the staff and presence of the building. Choose a security guard service that will act as a security consultant and assign guards who are willing and able to represent the brand you are building.

Make your Baltimore property a safer place for workers and residents

A 24-hour front desk concierge gives residents reassurance

Baltimore’s booming healthcare, financial, and educational institutions create a demand for in-city housing. As more people move into the city, it’s important they feel safe in the place they live, work, and play. Investing in a 24-hour front desk concierge gives residents reassurance that their home, office, and neighborhood are a safer place to live.

Building security goes hand-in-hand with hospitality services

We combine customer service and security

OPS security guards and concierge set the bar high for how their professional demeanor and how they treat the people in your building. Our security professionals will also provide friendly customer service to the workers or residents in your building.

Commercial security guard services for corporate buildings in the Baltimore area

People move in and out of your commercial building every single day. Make the right first impression with a concierge desk that gives employees a warm greeting whether they’re walking through the entrance or out the exit.

A tight knit security strategy keeps business in your commercial building with no interruptions.

5 Reasons To Hire Commercial Building Security

Increase lease renewal rates for long-term tenants

Charge a premium rate for better amenities

Implement sign in system to protect building access

Improve building safety from vandalism

Increase value of your property as an asset

Residential security company for Baltimore condos & apartments

OPS’s security guards make it their duty to keep residents safe in their buildings and make welcome residents feel at home. Our security staff will make residents feel secure from the lobby to the elevator and brighten their day with friendly conversation too.

Beyond greetings and smiles, our concierge staff will go above and beyond to make residents’ days a little easier. Our staff can sign for deliveries for residents, such as:

Groceries

Dry cleaning

Mail Packages

5 Reasons To Hire Residential Building Security

Charge premium rent for amenities

Improve lease renewal rates

Increase value of your property as an asset

Attract quality residents to your property

Improve building safety from theft or vandalism

What Our Customers Say

“The NGLCC has relied on OPS Security Group to provide event security for our annual gala dinner in Washington and we could not be more pleased. The team is courteous, professional and delivers a level of expertise that is seamless and customized to fit our changing needs.”

— Chance M., NGLCC

Our security guards deliver security with hospitality

We believe that security best practices are skills that can be trained, but a customer service mindset is innate.

We find top tier new hires that can deliver the welcoming touch of a customer service representative. Once we’ve picked the best candidates for your site, we move onto training them so they’re a perfect fit for your property.

Unlike other companies, we don’t reuse security guards who have worked for other security companies. We want all of our security professionals to adopt our professional standards from the start.

We put our new hires through an intense pass-fail training program to continue employment. Our training program guarantees only the most qualified and prepared security guards watch over your property.