Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

Your tax invoice can be downloaded on flysaa.com under Manage & Fly 72 hours after the e-ticket has been issued.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect the following details as prescribed by the South African Revenue Service Act, 1997 (Act No. 34 of 1997):

SAA Joins Global Airlines in Taking Lead on CO2 Offsets and SAA customers can now offset carbon footprint of flights

Johannesburg, Sunday, 07 October 2012. South African Airways (SAA) today joined the world’s first internationally benchmarked and transparent carbon offset programme, giving its passengers the opportunity to make voluntary contributions in the global effort to offset the effects of climate change.

The carbon offset programme allows SAA customers to offset a percentage of flight emissions. SAA customers can conveniently purchase carbon offset credits together with their air tickets in a single transaction exclusively on flysaa.com.

“The environment, along with safety and security, is one of our top priorities and we are working constantly to limit and offset the impact on our environment,” explained SAA CEO, Siza Mzimela. “Through this entirely voluntary system, we are giving our customers the opportunity to make ours a better and more sustainable planet.”

The credits generated through the programme will fund projects which will assist communities to limit their impact on the environment, slowing the pace of climate change.

These internationally accredited projects are identified and administered by the International Air Transport Association (IATA), which also arranges carbon credit purchases and provides CO2 offset tracking for airlines. Customers have full visibility of their journey’s impact and the effect of their offset contribution in combatting climate change.

SAA has selected projects that follow strict auditing rules and are monitored by independent third parties and the United Nations Framework Convention on Climate Change.

SAA also supports the Uganda Stoves Project, which provides stoves to families in a country increasingly affected by deforestation and air pollution. It aims to install 20 000 stoves annually. These efficient wood-burning stoves contribute to improved health by reducing both kitchen smoke and the numbers of trees that need to be cut down for fuel. Without the carbon offset funds, the new stoves are too expensive for most families and institutions.

“As an environmentally-conscious business, SAA continuously looks at growing its array of initiatives towards creating a healthier and cleaner environment. For example, our latest fleet additions - the Airbus A330-200 and A320 - are among the most fuel-efficient aircraft in the world and are powered by the latest versions of highly fuel-efficient jet engines,” said Mzimela.

SAA has also partnered with Airbus’s subsidiary, Quovadis, to design and implement new navigation performance procedures specifically designed to reduce fuel burn and CO2 emissions by saving about 20 nautical miles (about 37km) on approach for landing and 10 nautical miles (about 18.5km) during the climb after take-off. These distance savings translate directly into reduced fuel usage and lower emissions.

About SAA: South African Airways (SAA) is the leading carrier in Africa, serving 26 destinations across the continent, as well as major destinations within South Africa and internationally from its Johannesburg hub. It is a member of the largest international airline network, Star Alliance. SAA’s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its four wholly owned subsidiaries: SAA Technical; Mango its low cost carrier; Air Chefs, the catering entity of SAA and South African Travel Centre (SATC). SAA CEO Siza Mzimela is the first woman to be appointed to the IATA Board of Directors in its 67 year history. Mzimela is also the President of the African Aviation Association (AFRAA). SAA is the winner of the 'Best Airline in Africa’ Award in the regional category for ten consecutive years and the winner of ‘Service Excellence Africa’ for three consecutive years. Mango and SAA hold the number one and number two successive spots as South Africa’s most on time airlines.