How do I accept/decline pending ShareDesk Marketplace booking requests?

How do I accept/decline pending ShareDesk Marketplace booking requests?

Written by David Koke Updated over a week ago

If you've enabled your ShareDesk integration, prospective clients will request bookings which will require a response on your part (Accept/Decline). You can manage your pending booking requests within your Optix dashboard.

Log into your optixapp.com subdomain

Select Bookings from the left-hand menu

Click the status filter at the top of the page

Tick the box next to New to show only new, pending bookings

Select the pending booking

On the side panel, click Respond

Review the details of the booking and either click Decline or Confirm

The user will receive an email alerting them of your decision. The status of the booking will automatically change to either Approved or Rejected