4 Important Questions To Ask When Outsourcing Your Dental IT Support

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Choosing the right IT support team for your dental practice in Myrtle Beach, Georgetown or anywhere else in the Grand Strand is crucial to keeping your practice efficient and patients happy. Unlike most other companies in the Grand Strand, we have experience providing IT support geared towards dental industry requirements.

When you’re considering hiring a new team, asking these 4 important questions will let you know if you’re looking in the right place.

Have you worked with the Dental Industry in the past?

Understanding the past work of your support team is vital to knowing if they’re right for you – many companies have no history providing IT for dental offices. Remote Technology Services has a long history of gearing our support towards dental technology requirements. We can guarantee your practice is compliant with HIPAA and all other industry regulations.

Are you able to Catch and Resolve Issues before they lead to downtime?

It’s important to know that your IT support team is dedicated to catching issues before they do major damage. We provide 24/7 monitoring and regular maintenance to stop network issues before they cripple your system.

Do you offer Business Continuity Solutions?

Even with the best security in the industry, nothing can stop a disaster from striking. But Remote Technology Services can keep your dental practice ready for anything – we back up and encrypt all of your company’s sensitive data, so it’s easily accessible no matter what. You don’t have to worry about lost data and wages or unhappy clients.

What is and isn’t covered in our support contract?

In addition to the technology and services your company is promising to provide, it’s important to recognize what won’t be part of the deal. Will certain repairs or installations cost extra? And how much do they charge for non-covered services that may be crucial to you? We pride ourselves on being upfront and gearing our contracts towards your needs.

For more on how Remote Technology Services can help your dental practice get the best IT support possible in Myrtle Beach, Charleston, Florence and Wilmington contact us at support@remotetechservices.net or by phone at (800) 478--8105.