** The item is coming with the stand with the name of model for collection purpose**

** It is cool as a gift to others**

** Official licensed by KTM**

Paypal is our preferred payment method for international customer. All payments are expected within 14 days after the auction or listing ends unless customer is still bidding for another item for combined shipping. Please send us a notes via ebay messaging system if you want to bid or purchase another item for combined shipping while we processing your order. Shipping and handling fees are charges based on the numbers of shipments, not items. Please take note that some of our SPECIAL Discount products may not eligible for combined shipping. If the sellers never receive any combined shipping notes from buyer, the seller will ship out the item individually as soon as possible and shipping fees will be apply to each shipments.

Please provide the following IMPORTANT informations to us when you made your payment.

3.Your Telephone Numbers - The courier company / mail company will try to contact you first before they deliver to your doorsteps.And also, the seller may contact you directly if there is any issue with your orders. The seller will not bear the responsibilities if the item is sent to your outdated address or delay in shipment due to missing your postal code or telephone numbers contact.

Immediate purchase order handling and secure fast shipping is our commitment to our customer. All item will be shipped within 2 days after we received the cleared payment notifications except for weekend or public holiday. This is because all courier company or pos never do any pick up during this period. Buyer is responsibles for custom taxes and duties. If you have any special requirement on shipping, please send us a note via ebay messaging system while you made payment.

International shipments delivery time range is from 3 days to one month subject to custom clearance and it also depend on the shipping method chosen (Registered air parcel or courier express parcel), and the efficiency of mail services in receiver country might also affected the delivery time. Kindly contact us via ebay messaging system if you want to do multiple purchase for combined shipping.

Shipping

Shipping Method

Delivery Time

Registered Airmail

(Tracking available)

7 - 21 Working days Worldwide.

Asia & Australia Europe North America Rest of the World

-- 7 to 10 working days -- 7 to 15 working days -- 10 to 21 working days -- 10 to 21 working days

FedEx Express

3-5 Working days delivery worldwide.

Notes:

Please note that for Express Shipping we are not able to ship to P.O Box, APO or FPO address. Please provide us with the address of an actual location.

Please take note that buyer is responsible for custom taxes and duties, if any.

Fast and Secure Shipping: Packing and delivery will be done daily after the full payment and complete shipping details are received. Ensuring your package arrives quickly and in perfect condition is our priority. We care about your order and we pack every item with great care.

For more than 1 item purchased, it is recommended that you should choose to combine the shipping for additional savings.

IMPORTANT INFO:

Courier service do not ship to PO box, APO and FPO address except Dubai (Dhl will ship to Dubai P.O Box)

Some countries address are not deliverable with Express, EMS or Pos Malaysia. Example like Turmenistan, Israel and etc. But we can still deliver to the address above using DHL Global Mail service.

Delivery time / mail transit time for Air mail / Air Parcel is up to 21 working days subjected to custom clearance. Delivery to Italy and Brazil might take slightly longer using mail / air parcel due to custom clerance issue.

The shipper reserve the rights to upgrade the customer shipping method from Registered Air parcel to Courier service for FREEwithout the prior notifications to the customer.

No shipment picked up on sunday (asia time zone) and Asia public holiday.

We offer 100% satisfactions guarantee to all of our customer, customer satisfaction is very important to us. We offer 7 days return policy on all new item purchased.Just kindly send the item back to us with its original conditions will do. Kindly include your details, ebay id, email address and contact numbers in your return notes.

We provide 24/7 customer support to our customer via ebay messaging and email support. All customer inquiry will be reply instantly or maximum within 12 hours. We support worldwide customer 24/7, even on public holiday! Please do not hestitate to contact us if you have any inquiry with our product.

We offer variety of products include toys, movie merchandise, collectible items and lots of the hot wanted products on ebay.We are working close with international courier company so that we can offer FAST and SECURE Delivery service to our worldwide customer at very attractive rates!

All the products we selling on ebay are acquirred from licensed local distributor and it is genuine from manufacturer. Some products are source directly from warehouse clearances sale that why we can offer such a low price compare to others. We are very concern about our product quality,because customer satisfaction is our top priority!

We also very concern about the product shipping packaging. Extra care protective packaging is what we praticing all the time, because we want you to receive your valued item in perfect conditions.

Please take a moment to check all others products that we are selling on ebay. Some item is even start selling at 0.99 cents with no reserve! We always adding cool stuff to our store inventory so make sure you check our listing frequently.

Finaly we would like to thank you all customer for thier kindly support, we appreciate your feedback and we always customer comment and critisim seriously. Your sincere feedback helps us to improve our services to serve you better in the future.

Our customer service representive are working on 24/7 basis,we will reply to all inquiry immediately or maximum within 12 hours.Please contact us first to get any satisfied solutions if you have any issue with our product or service, once the feedback is left, the transaction is consider completed on ebay.

All inquiries should be responded within 12 hours due to different time zone.Sligh delay may be expected if customer is not living in the same time zone with us (GMT+8). The best way to communicate with us is to send us message via the ebay messaging system.

Thank you for reading! Please check out other cool stuff from us .Thank you

Return / Exchange Policy

Request for cancellation if product has not been dispatched after payment completion.

Return

Request for return within 7 calendar days following delivery date.

Check seller’s approval on buyer’s request.

Buyer sends product in question to seller.

Seller receives and checks returned product

Seller approves return and return is completed.

Exchange

Request for exchange within 7 calendar days following receipt of delivery.

Check seller’s approval on buyer’s request.

Buyer sends product in question to seller.

Seller receives and checks returned product

Seller send new product to buyer, and buyer receives it, and exchange is completed.

How to Request for Cancellation/Return/Exchange

You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected.

You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.

You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

Criteria for Return/Exchange

You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

When request due to change of mind is made after 7 calendar days following delivery date

When product is used, destroyed or damaged

When tag attached to product is removed or package of product is opened and product value is damaged

When sealed package is opened or packaging materials are lost

When too much time has passed and product value has so decreased that its re-sale is not possible

When return/exchange request is made for customized product such as hand-made shoes or accessories

When components of product (including free gift) have been used or lost

When buyer did not follow instructions included in product

As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.

For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.

11street is an open marketplace operated by Celcom Planet Sdn. Bhd. – a joint venture between two established names Celcom Axiata Bhd. and SK Planet Ltd. Celcom Axiata is Malaysia’s premier and most experienced mobile telecommunications group and SK Planet owns Korea’s best e-commerce site, 11st.co.kr, a reliable and revolutionary e-commerce platform.