Contacting Sun Technical Support

If you need to contact Sun technical support, please have the following information available so that we can best assist you in resolving problems:

Description of the problem, including the situation where the problem occurs and its impact on your operation

Machine type, operating system version, and product version, including any patches and other software that might be affecting the problem

Detailed steps on the methods you have used to reproduce the problem

Any error logs or core dumps

Third-Party Web Sites

Sun is not responsible for the availability of third-party web sites mentioned in this document. Sun does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services that are available on or through such sites or resources.

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