I've heard nothing but good things about Zaino products. I'd like a show car finish. What products do I need?

For the ultimate in show car
appearance, it is vital to get the cleanest and smoothest finish possible. We
recommend washing the car with original blue Liquid Dawn only for this initial
cleaning. Once you have your vehicle completely washed, follow up with the Z-18
Claybar, to remove any surface contamination. Follow up the Z-18 Claybar with a
thorough wash using our Z-7 Show Car Wash.

For any Zaino polish application, it's critical to include either ZFX OR Z-AIO.
For that show car finish, we prefer to use ZFX with Z-2 and Z-5 Show Car
Polish. Z-2 or Z-5 Show Car Polish should be applied with our 314 Polish Aplicator pad. The key to our ultimate shine, is
multiple thin layers of Z-2 or Z-5, with Z-6 between application. The results with just
two coats of Z-5 or Z-2 are amazing.

If your finish contains fine scratches or swirl marks, Z-5 Show Car Polish
will safely fill and level minor imperfections. As you layer Z-5, these
imperfections will disappear!

So for the ultimate, your shopping list include ZKit-1. For minor imperfections, pick up
some Z-5. If you're working on a paint finish that doesn't have a clear coat,
simply replace Z-2 or Z-5 with Z-3.

I'd like to
try out Zaino polish. What's the minimum I should try?

Bare minimum to purchase is Z-AIO, Z-5, Z-6 and if you wash the car yourself also get Z-7... Use them in the same order... Z-6 Gloss Enhancer Spray will keep your car
dust free and looking beautiful. Z-6 is used between coats of Z-2 and Z-5 to provide
enhanced gloss. If you wash your car yourself, pick up some Z-7 as well.

Ok, I just received my Zaino
products. What should I do to my paint before applying my Zaino?

The first thing you should do is wash your vehicle
thoroughly with Dawn (or comparable) dish soap to remove any wax, grease, and
oil from your paint. Then, my recommendation is to use Z-18 ClayBar to remove
any bonded surface contaminants such as rail dust, tree sap, bug marks, or hard
water deposits from the paint before applying any of your Zaino products.Using
Clay is optional, but it really does make a difference!!

I wiped my paint down with
Z-6, but I have streaks. Why?

Chances are, you used too much Z-6. Z-6 is SUPER
CONCENTRATED and you should be able to wipe down an average size car with less
than one ounce!! Apply Z-6 sparingly, and work in small sections, rubbing the
Z-6 until it dries and gets slick. Also, turn your towel often to be sure that
you are not using a section of it that may be wet with Z-6. We highly recommend using our Blonde Borderfree Towels.

Z-2, Z-3, or Z-5 is taking
hours to dry. What's wrong?

Sounds like you applied it too heavily. A neat trick that
helps you get even coats without having to load the polish up on the paint is to
lightly dampen your applicator pad, spray a couple mists of Z-6 on
it, then put a few thin stripes of polish on it and spread the polish evenly
across the face of the pad with your fingers. The object of applying the polish
to your car is to get on thin, even coats. Putting it on heavy only wastes
polish and slows the dry time.

Also, keep in mind that cool temperatures or high humidity
can lengthen the drying time of Zaino polishes.

What is the best way to
remove the polish residue?

The safest way to remove the Zaino polish residue from your paint is
with our White Borderfree Towels. You can also use white, made in USA, 100% cotton name brand large bath towels, such as
Cannon or FieldCrest. Get them in the bath section at any major department
store. Get them in the bath section at any major department
store. The towels that you find in auto parts stores, or the auto sections of
the department stores are usually not made in the USA, and even though they may
say they are 100% cotton, they are not. Anything other than 100% pure white
cotton may scratch your paint finish.You should use white towels because the
dyes in colored towels can leave a chemical residue on the paint, and cause
streaking. Also, it's important to either remove the stitched borders from your
towels, or keep the towels folded in a way that keeps the borders away from the
paint. The borders(edges or designs) can scratch your paint, as they may not be
100% cotton.

Wash your towels in hot water, and with a liquid detergent,
like liquid Tide, or ALL. Avoid using Powdered detergents, Bleach or any kind of
Fabric softeners as these products will leave a chemical residue on your towels
that will cause streaking and scratching.

Can I use an orbital polisher
to apply/remove Zaino polish?

Yes, you can use an orbital to apply Zaino Z-2, Z-3, or
Z-5. I don't recommend it because you waste too much polish that way. The pad on
an eleven inch polisher can absorb almost enough polish to coat your entire
vehicle. Each time you use an orbital to apply Zaino polish, you are probably
wasting as much polish, if not more than you actually applied to the car.

Zaino polish applies easily by hand, especially if you dampen
the applicator
pad with water and spritz it with Z-6 before applying it.

If you use an orbital to remove the residue, you should place
a white, 100% cotton towel between the pad and the paint, and keep it turned and
refolded often so that you are removing the residue with a clean section of
towel all the time.

Note: A single orbital pad WILL NOT remove the polish
residue from an entire vehicle. You will have smears if you don't use a towel
and turn and refold it frequently.

What is the usable shelf life of Zaino products?

A 70° room temperature is best for the longevity of Zaino products. Due to the optical additives used, extreme heat or cold can result in a decrease in gloss-enhancing properties.

When stored at average room temperature between 65° and 75° degrees, shelf life is as follows:

I just received my order including ZFX, but the bottle is only half full. Is this normal?

Yes. The vial containing ZFX is less than half full. There are 120 to
140 drops within the vial, which is enough for up to 32 ounces of polish!

The pressure inside a smaller vial would result in unwanted multiple drops. The larger vial is used to prevent waste of our potent product.

When adding ZFX to your polish, simply invert the bottle, and let the drops gently trickle out. Do not squeeze the bottle.

Are Micro-Fiber products safe to use?

Zaino has been testing various Micro-Fiber products. Unfortunately, the jury is still out on them. Some of them are excellent and do not scratch. Others are terrible and definitely scratch. The quality control of these products from overseas, especially Korea, is not consistent, so you never know if they will be the same scratch-free quality. Even when using the same brand, we found the quality to be inconsistent. For now, we do not recommend using them. However, lab testing is ongoing, and we will post an update when we have more conclusive results.

NOTE: If you are already using microfiber towels, look carefully at your paint finish under flourescent light when you are
using your towels. If you are not getting any swirls or fine scratches from the microfiber towels, then you are okay and can continue to use them. Remember it's better to be safe than swirly.