How do I create a ticket allocation for a third party agent?

Note: Before creating tickets we recommend ensuring you have set a capacity for your event, especially if you are selling more than one ticket type.

Creating a ticket allocation for a third party agent

You can create a ticket allocation for a third party agent and then add customers to the guest list when you receive the agent sales. Allocation tickets won't show in the ticketing widget / event calendar plugin which is customer facing, they will only be available to be issued via your Line-Up dashboard. To find out more about adding allocation sales to the guest list, please click [here] LINK]

To create a ticket allocation go to the tickets section on the event management page - you will be taken here automatically as part of the create event page, or alternatively you can navigate to that section and add tickets at anytime.

Click the "Add Ticket Allocation" button

Select the occurrence/performance that the allocation should apply to

Enter the ticket name (the name of the third party selling the allocation)

Enter the quantity available (the number of tickets available for that allocation)

Click Add

Your ticket has been created

Please note: your ticket won't be saved or go live until you have clicked the "Save Changes" button at the bottom.

Using Capacity Lock

If you are creating ticket allocations and want to ensure you don't oversell then you can use the capacity lock feature. This will "lock" this ticket type and ensure you always have capacity remaining to sell that quantity.