Loyalty programs are the #1 revenue driver for retailers. Get ready to maximize customer retention in 2018 by implementing a loyalty program.
46% of Macy’s revenues come from 9% loyal customers (Wall Street Journal). 90% of ULTA Beauty’s revenues come from their loyalty program members, they have cited their loyalty program as the key strategy to combat the Amazon threat (CNBC). A small investment in customer loyalty has the potential to generate exponential returns.
This webinar highlights some specific strategies you can adapt to engage your customers and create a compelling reason for them to keep buying from you. Real life case studies on how retailers have created a loyalty program to boost their repeat sales by 80% and average order value by 33%. It is a wonderful opportunity to learn the best practices and to determine whether a loyalty program can help transform your business.
Watch the webinar now!
Integrate your ERP, CRM, Ecommerce store, Marketplace, Shipping and POSSystems under one single platform to automate the business process: https://www.appseconnect.com/integrations/
Follow us on:
Facebook: https://www.facebook.com/InSyncSolutions
Twitter: https://twitter.com/Appseconnect
Linkedin: https://www.linkedin.com/company/insync
Instagram: https://www.instagram.com/appseconnect/
Google Plus: https://plus.google.com/+InsyncCoIn
Pinterest: https://in.pinterest.com/appseconnect/

published:07 Dec 2017

views:1259

As blockchain-enabled solutions become more prevalent, customer expectations will change. This thought provoking session will arm with you an understanding of the new paradigm and offer you concrete suggestions for what you can do to ready your organization and yourself.

published:25 Sep 2017

views:3551

Click here for the full scoop on Customer Loyalty Solutions: http://completeloyaltysolutions.com
Here is more information on the news about/on Customer Loyalty Solutions:
CompleteLoyalty Solutions all on one mobile app
Complete Loyalty Solutions
We have combined mobile punch cards, deals and messaging all into one loyalty app for businesses. In minutes you will be able to setup a business with their complete mobile loyalty program.
MobilePunch CardTurn a merchants paper punch cards into a mobile app. Customers are able to punch their card, get rewards and redeem them all from their phone.
Mobile Deals
Businesses are able to create deals and specials for consumers to use and redeem right on their phone. They can put time limitations on the deals/specials and message their customer base to access them.
TextMessages and Notifications
Businesses are able to collect customer phone numbers when they register for their loyalty app. Once numbers are collected the business can text customers about new deals, specials and news updates.
Business Reviews
Improve your online reputation by getting more positive reviews. Customers can view and post reviews about businesses right from their phone.
CustomBranded
Each mobile loyalty app is able to be designed to match the businesses brand. Change the colors, logos and buttons with a click of the mouse.
Click here to learn more about Customer Loyalty Solutions: http://completeloyaltysolutions.com
CLS220
Customer Loyalty Solutions,"Customer Loyalty Solutions news","breaking news Customer Loyalty Solutions","news on Customer Loyalty Solutions","information on Customer Loyalty Solutions","exclusive news on Customer Loyalty Solutions","what is Customer Loyalty Solutions","Customer Loyalty Solutions video",news,gossip,breaking news,media,trends,people,entertainment,information,tv,television

published:03 Apr 2014

views:294

The Loyalty Solutions group at MasterCard is responsible for delivering a range of added value services to our card issuing customers.

published:23 Apr 2014

views:2048

Walmoo is one of the simplest loyalty solutions for small business to launch and deliver their own custom customer loyalty program in minutes.
In video there is a cashier view on business app Walmoo mTerminal and customer with NFC (Contactless) customer card.
1. Identify the customer
2. Input purchase amount
3. Check purchase summary and confirm
Identify. Input. Confirm. Repeat.
The purchase information is stored online right away and can be accessed using web administration panel any time any where.

published:01 Jun 2017

views:413

See how NEC’s award-winning NeoFace® Watch integrates into existing video systems or cameras to enhance security and match images against a watch list of individuals. Girish Nazhiyath, Solutions ArchitectDirector from NEC Corporation, demonstrates how facial recognition can work in NEC’s biometric customer loyalty solution, created in collaboration with Brierley+Partners. The solution provides seamless loyalty and CRM capabilities using facial recognition technology backed by Brierley’s robust CRM platform hosted on Microsoft AzureCloud. Learn more by visiting http://necam.com/smartretail.

published:16 Feb 2017

views:1092

Call 314-692-2200 or go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert.
Professional keynote and customer service speaker and New York Times bestselling author, Shep Hyken discusses five ways to create customer loyalty.
It’s been a while since I approached the topic of customer loyalty. All of the tips, ideas, tactics, and techniques I write about are about driving a better customer service experience, which can (and hopefully will) lead to customer loyalty. The concept of repeat business, and ultimately customer loyalty is huge. A small increase in loyalty, just as little as one or two percent, can have a dramatic positive impact to your top and bottom line numbers. So, with that in mind, here are five ideas, a few of them revisited from the past, as well as some new ones, that will help you create that coveted loyal customer.
1. Don’t Confuse a Loyalty Program with a Marketing Program: The first thing that pops into my head when I’m asked about loyalty program is the mistake that many companies make when designing a loyalty program. Some companies think they have a loyalty program, but it is actually a marketing program, and there’s a big difference. If when you take away the perks and the rewards, you may lose the customer, then what you really have is a marketing program. The best companies have loyal customers because of the overall experience, not the perks and rewards.
2. Create an EmotionalConnection: There is a big difference between satisfied customers and loyal customers. Satisfactory is a rating. Loyalty is an emotion. Find out a way to connect with your customers. Make them feel special. Thank them for their business. Treat them like they want to be treated.
3. Personalization and Customization: The concept of the personalized experience is a hot topic these days. With all of the data we are able to gather on individual customers, there is no reason we can’t give a customer a personalized and tailored experience.
4. Create Confidence: The old saying goes that people want to do business with people they know, like, and trust. The knowing and liking is easy. The trust is the hard part. Earn the customer’s trust by creating a consistent and predictable above average experience – all of the time. Customers want to know what to expect. No surprises. Consistency is key. When they trust you, they will continue to do business with you.
5. Break DownCustomer Loyalty into Bite Size Chunks: Most people think customer loyalty is about a lifetime. Well, it’s not. The goal is about a lifetime, and a lifetime is a long time. How do we get a customer to be loyal to us for a lifetime? That’s huge. Let’s make it easier. Rather than a lifetime, focus on the next time. Every time. So, ask yourself what I call the Customer Loyalty Question: What are you doing right now to make sure the customer will come back the next time he or she needs what I sell? Think next time, every time, and it just may turn into a lifetime.
To wrap this up, the value of customer loyalty is obvious. Loyal customers not only do more business with the companies they are loyal to, they will also spend more each time they do business. And, when they are loyal, they talk. Word-of-mouth marketing is the best marketing there is. Combine the value of the lifetime customer with the value of their recommendations and the payoff to your customer service and experience efforts are huge.
For information about customer service training go to http://www.TheCustomerFocus.com.
Facebook: http://www.facebook.com/ShepHykenSpeaker
LinkedIn: http://www.linkedin.com/in/ShepHyken
Google+: http://www.gplus.to/ShepHyken
Twitter: http://www.twitter.com/Hyken
314-692-2200
This video will answer:
How to get loyal customers.
How do I create customer loyalty?
How can I connect with my customers on a personal level?
ShepTV is another Shepard Presentation (www.ShepTV.com)

published:29 Dec 2016

views:9621

Tom Karwatka Presentation @ Web Summit 2017 Growth about OpenLoyalty by Divante.
"How we hack the enterprise sales process.
We started Divante as an eCommerce SoftwareHouse.
We have achieved double-digit growth every year.
While working on eCommerce, we saw that retailers are struggling with Omnichannel - The Omnichannel Gap.
Selling to an existing client is several times cheaper than winning a new one.
We built OpenLoyalty - a product that can be used out of the box (just like a typical SaaS solution) but the code is open so you can build your custom features on top of our platform.
More info about our Open Loyalty Solution - http://www.openloyalty.io/
Time is the ultimate benefit for many clients.
Time-saving benefits: online delivery, private shopping, pre-sales offers, or a concierge."
See our other presentations here: https://www.youtube.com/playlist?list=PLoL78HfIzDGzMmeLQAWWHNr4HvCNtqd-u
--
► Subscribe to Divante Channel Here:
https://www.youtube.com/channel/UCXELY-WzF41oJlM-8qt5z8g?sub_confirmation=1
--
As one of the biggest eCommerce Software Houses in Europe, headquartered in Poland and employing about 150 people, our core competencies are built around Magento. This is the leading eCommerce platform for medium to large companies. We have been operating since 2008 and we are part of the OEXGroup which is listed on the Warsaw Stock Exchange. Our annual revenue has been growing at a minimum of about 30% y/y.
----Follow DivanteOnline Here:
Facebook: http://facebook.com/Divante.co
Website: http://divante.co
Twitter: http://twitter.com/DivanteLTD
CEO Twitter: http://twitter.com/tomik99
GitHub: https://github.com/DivanteLtd
Behance: http://behance.net/behancead24
LinkedIn: https://www.linkedin.com/company-beta/600853
More About Web Summit:
Twitter : @WebSummit
Facebook : @WebSummitHQ
Instagram : @websummit
#WebSummit

published:10 Nov 2017

views:761

Our LoyaltyManagement Suite (LMS) is the result of our comprehensive experience in providing best in class loyalty solutions. It's our way of shaping next generation loyalty programs and bringing our clients closer to their customers. For more information visit us: www.lpsolutions.com

published:27 Aug 2013

views:2251

Transforming data into value with Amadeus traveler data and loyalty solutions for airlines.

www.MembershipRewards365.com
Loyalty is not a program its a relationship with your customer. This solution is used for restaurant rewards programs, veterinary rewards solutions and many other types of retail businesses. If you are looking for a customer loyalty program that will reward your customers and your business too than give us a call. www.the365guys.com
Customer Rewards ProgramRestaurant Rewards Program
Customer Loyalty Solutions
Restaurant Loyalty Programs
Customer Retention Pograms
Bowling Rewards
Membership Programs for Restaurants
Bowling Memberships for Bowling Centers
CashBack Rewards Programs
Restaurant Marketing Programs
Restaurant POS solutions
Integrated Rewards & POS programs

Loyalty business model

The loyalty business model is a business model used in strategic management in which company resources are employed so as to increase the loyalty of customers and other stakeholders in the expectation that corporate objectives will be met or surpassed. A typical example of this type of model is: quality of product or service leads to customer satisfaction, which leads to customer loyalty, which leads to profitability.

The service quality model

A model by Kaj Storbacka, Tore Strandvik, and Christian Grönroos (1994), the service quality model, is more detailed than the basic loyalty business model but arrives at the same conclusion. In it, customer satisfaction is first based on a recent experience of the product or service. This assessment depends on prior expectations of overall quality compared to the actual performance received. If the recent experience exceeds prior expectations, customer satisfaction is likely to be high. Customer satisfaction can also be high even with mediocre performance quality if the customer's expectations are low, or if the performance provides value (that is, it is priced low to reflect the mediocre quality). Likewise, a customer can be dissatisfied with the service encounter and still perceive the overall quality to be good. This occurs when a quality service is priced very high and the transaction provides little value.

Loyalty

Loyalty is faithfulness and a devotion to a person, country, group, or cause. Philosophers disagree on what can be an object of loyalty as some argue that loyalty is strictly interpersonal and only other human being can be the object of loyalty.

John Kleinig, professor of Philosophy at City University of New York, observes that over the years the idea has been treated by writers from Aeschylus through John Galsworthy to Joseph Conrad, by psychologists, psychiatrists, sociologists, scholars of religion, political economists, scholars of business and marketing, and—most particularly—by political theorists, who deal with it in terms of loyalty oaths and patriotism. As a philosophical concept, loyalty was largely untreated by philosophers until the work of Josiah Royce, the "grand exception" in Kleinig's words. John Ladd, professor of Philosophy at Brown University, writing in the Macmillan Encyclopedia of Philosophy in 1967, observes that by that time the subject had received "scant attention in philosophical literature". This he attributed to "odious" associations that the subject had with nationalism, including Nazism, and with the metaphysics of idealism, which he characterized as "obsolete". He argued that such associations were, however, faulty, and that the notion of loyalty is "an essential ingredient in any civilized and humane system of morals". Kleinig observes that from the 1980s onwards, the subject gained attention, with philosophers variously relating it to professional ethics, whistleblowing, friendship, and virtue theory.

Loyalty (film)

Loyalty is the seventh film of the British TV film series Hornblower, based on the books by C.S. Forester, particularly Hornblower and the Hotspur. It was released on January 5, 2003, nearly four years after the first four films and 9 months after the next two films.

Plot

The film starts out in 1803 in Cape Clear, Ireland, where the HMS Retribution, commanded by Commander Hornblower, has retaken the HMS Hotspur from the French. Amongst the French is a rebellious Irishman, who served on board the HMS Victory. Near the end of the fighting, Matthews and Styles spot a cutter sailing towards the HMS Hotspur, with news that the war with France is over. The peace lasts a year and the sailors and officers of the Royal Navy languish on half pay, unaware the French leader Napoleon is making plans across the channel.

Loyalty (Law & Order: Criminal Intent)

"Loyalty" (alternate titles: "Puntland" and "Artifice") is the two-part season premiere episode and is the first and second episodes of the ninth season (as well as the 172nd and 173rd episodes) of Law & Order: Criminal Intent.

Plot

Part 1

On the ocean near the coast of Somalia, arms dealer Taras Broidy (Ramsey Faragallah) leads a heavily armed boat full of wealthy tourists on a "safari" to target African pirate vessels. He points out an approaching vessel and allows his passengers to blow it apart, claiming to have information that it is crewed by pirates; in reality, it is manned by a tribal sheikh and his new bride. News of the sheikh's death soon reaches two of his children, Hassan (Ato Essandoh) and his sister Kadra (Condola Rashad), in Manhattan as Broidy, Roy Loftin (David Pittu), and Jan Van Dekker (John Sharian) celebrate the completion of a carefully laid plan. With the sheikh gone, they are free to proceed with an arms deal and establish a private police force under their control in the Horn of Africa. Loftin has recruited Danny Ross for the scheme. After a night of celebration, Broidy and his mistress Marya (Ewa Da Cruz) both wash up, shot through the head, under the Brooklyn Bridge.

Web Summit

Web Summit (originally Dublin Web Summit) is a technology conference held annually since 2010. The topic of the conference is centered on internet technology and attendees range from Fortune 500 companies to the world’s most exciting tech companies. This contains a mix of CEOs and founders of tech start ups together with a range of people from across the global technology industry, as well as related industries.

Web Summit is run by Ci, a company that runs events throughout the world including F.ounders Dublin, RISE in Hong Kong, Collision in the US and MoneyConf in Belfast.

For the first 6 years the event was held in Dublin, Ireland. In September 2015 Paddy Cosgrave, Web Summit co-founder and CEO of Ci, announced that Web Summit would be held in Lisbon starting in 2016.

2015

Web Summit 2015 was held over three days from 3 November until the 5 November at the RDS in Dublin. The event was sold out for the three days.
The lead up to the 2015 summit was marked by sharp exchanges between the organisers and the government. The organisers accused the government of giving only lukewarm support to the event.
In his opening speech Paddy Cosgrave claimed that 'lies' were told by government and government sources accused the organisers of making excessive demands.
The Taoiseach (prime minister) did not receive an invitation to the event until late on the Friday before it was to start, and then only in his capacity as an elected politician, which he declined.
Problems arose with the wifi, but on a lesser scale than in 2014.
There was disquiet at the cost of food vouchers, costing €20 a day or €50 for three days, which was included with the attendance fee in previous years, but charged for in 2015, at a perceived excessive rate for what was provided. Widespread perception of price gouging was expressed

A customer may or may not also be a consumer, but the two notions are distinct, even though the terms are commonly confused. A customer purchases goods; a consumer uses them. An ultimate customer may be a consumer as well, but just as equally may have purchased items for someone else to consume. An intermediate customer is not a consumer at all. The situation is somewhat complicated in that ultimate customers of so-called industrial goods and services (who are entities such as government bodies, manufacturers, and educational and medical institutions) either themselves use up the goods and services that they buy, or incorporate them into other finished products, and so are technically consumers, too. However, they are rarely called that, but are rather called industrial customers or business-to-business customers. Similarly, customers who buy services rather than goods are rarely called consumers.

How Retailers are using Loyalty Programs to increase Per-customer Revenue by 2.4X

How Retailers are using Loyalty Programs to increase Per-customer Revenue by 2.4X

How Retailers are using Loyalty Programs to increase Per-customer Revenue by 2.4X

Loyalty programs are the #1 revenue driver for retailers. Get ready to maximize customer retention in 2018 by implementing a loyalty program.
46% of Macy’s revenues come from 9% loyal customers (Wall Street Journal). 90% of ULTA Beauty’s revenues come from their loyalty program members, they have cited their loyalty program as the key strategy to combat the Amazon threat (CNBC). A small investment in customer loyalty has the potential to generate exponential returns.
This webinar highlights some specific strategies you can adapt to engage your customers and create a compelling reason for them to keep buying from you. Real life case studies on how retailers have created a loyalty program to boost their repeat sales by 80% and average order value by 33%. It is a wonderful opportunity to learn the best practices and to determine whether a loyalty program can help transform your business.
Watch the webinar now!
Integrate your ERP, CRM, Ecommerce store, Marketplace, Shipping and POSSystems under one single platform to automate the business process: https://www.appseconnect.com/integrations/
Follow us on:
Facebook: https://www.facebook.com/InSyncSolutions
Twitter: https://twitter.com/Appseconnect
Linkedin: https://www.linkedin.com/company/insync
Instagram: https://www.instagram.com/appseconnect/
Google Plus: https://plus.google.com/+InsyncCoIn
Pinterest: https://in.pinterest.com/appseconnect/

26:09

How Blockchain-based Loyalty Programs will give You More Flexibility and New Opportunities

How Blockchain-based Loyalty Programs will give You More Flexibility and New Opportunities

How Blockchain-based Loyalty Programs will give You More Flexibility and New Opportunities

As blockchain-enabled solutions become more prevalent, customer expectations will change. This thought provoking session will arm with you an understanding of the new paradigm and offer you concrete suggestions for what you can do to ready your organization and yourself.

3:45

Complete Loyalty Solutions

Complete Loyalty Solutions

Complete Loyalty Solutions

Click here for the full scoop on Customer Loyalty Solutions: http://completeloyaltysolutions.com
Here is more information on the news about/on Customer Loyalty Solutions:
CompleteLoyalty Solutions all on one mobile app
Complete Loyalty Solutions
We have combined mobile punch cards, deals and messaging all into one loyalty app for businesses. In minutes you will be able to setup a business with their complete mobile loyalty program.
MobilePunch CardTurn a merchants paper punch cards into a mobile app. Customers are able to punch their card, get rewards and redeem them all from their phone.
Mobile Deals
Businesses are able to create deals and specials for consumers to use and redeem right on their phone. They can put time limitations on the deals/specials and message their customer base to access them.
TextMessages and Notifications
Businesses are able to collect customer phone numbers when they register for their loyalty app. Once numbers are collected the business can text customers about new deals, specials and news updates.
Business Reviews
Improve your online reputation by getting more positive reviews. Customers can view and post reviews about businesses right from their phone.
CustomBranded
Each mobile loyalty app is able to be designed to match the businesses brand. Change the colors, logos and buttons with a click of the mouse.
Click here to learn more about Customer Loyalty Solutions: http://completeloyaltysolutions.com
CLS220
Customer Loyalty Solutions,"Customer Loyalty Solutions news","breaking news Customer Loyalty Solutions","news on Customer Loyalty Solutions","information on Customer Loyalty Solutions","exclusive news on Customer Loyalty Solutions","what is Customer Loyalty Solutions","Customer Loyalty Solutions video",news,gossip,breaking news,media,trends,people,entertainment,information,tv,television

0:46

MasterCard Loyalty Solutions - Card Linked Offers and Rewards

MasterCard Loyalty Solutions - Card Linked Offers and Rewards

MasterCard Loyalty Solutions - Card Linked Offers and Rewards

The Loyalty Solutions group at MasterCard is responsible for delivering a range of added value services to our card issuing customers.

0:14

How it works. Loyalty solution on smartphone for small business

How it works. Loyalty solution on smartphone for small business

How it works. Loyalty solution on smartphone for small business

Walmoo is one of the simplest loyalty solutions for small business to launch and deliver their own custom customer loyalty program in minutes.
In video there is a cashier view on business app Walmoo mTerminal and customer with NFC (Contactless) customer card.
1. Identify the customer
2. Input purchase amount
3. Check purchase summary and confirm
Identify. Input. Confirm. Repeat.
The purchase information is stored online right away and can be accessed using web administration panel any time any where.

2:36

Facial Recognition & Customer Loyalty Solutions

Facial Recognition & Customer Loyalty Solutions

Facial Recognition & Customer Loyalty Solutions

See how NEC’s award-winning NeoFace® Watch integrates into existing video systems or cameras to enhance security and match images against a watch list of individuals. Girish Nazhiyath, Solutions ArchitectDirector from NEC Corporation, demonstrates how facial recognition can work in NEC’s biometric customer loyalty solution, created in collaboration with Brierley+Partners. The solution provides seamless loyalty and CRM capabilities using facial recognition technology backed by Brierley’s robust CRM platform hosted on Microsoft AzureCloud. Learn more by visiting http://necam.com/smartretail.

4:17

Five Ways to Create Customer Loyalty - CX Lesson

Five Ways to Create Customer Loyalty - CX Lesson

Five Ways to Create Customer Loyalty - CX Lesson

Call 314-692-2200 or go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert.
Professional keynote and customer service speaker and New York Times bestselling author, Shep Hyken discusses five ways to create customer loyalty.
It’s been a while since I approached the topic of customer loyalty. All of the tips, ideas, tactics, and techniques I write about are about driving a better customer service experience, which can (and hopefully will) lead to customer loyalty. The concept of repeat business, and ultimately customer loyalty is huge. A small increase in loyalty, just as little as one or two percent, can have a dramatic positive impact to your top and bottom line numbers. So, with that in mind, here are five ideas, a few of them revisited from the past, as well as some new ones, that will help you create that coveted loyal customer.
1. Don’t Confuse a Loyalty Program with a Marketing Program: The first thing that pops into my head when I’m asked about loyalty program is the mistake that many companies make when designing a loyalty program. Some companies think they have a loyalty program, but it is actually a marketing program, and there’s a big difference. If when you take away the perks and the rewards, you may lose the customer, then what you really have is a marketing program. The best companies have loyal customers because of the overall experience, not the perks and rewards.
2. Create an EmotionalConnection: There is a big difference between satisfied customers and loyal customers. Satisfactory is a rating. Loyalty is an emotion. Find out a way to connect with your customers. Make them feel special. Thank them for their business. Treat them like they want to be treated.
3. Personalization and Customization: The concept of the personalized experience is a hot topic these days. With all of the data we are able to gather on individual customers, there is no reason we can’t give a customer a personalized and tailored experience.
4. Create Confidence: The old saying goes that people want to do business with people they know, like, and trust. The knowing and liking is easy. The trust is the hard part. Earn the customer’s trust by creating a consistent and predictable above average experience – all of the time. Customers want to know what to expect. No surprises. Consistency is key. When they trust you, they will continue to do business with you.
5. Break DownCustomer Loyalty into Bite Size Chunks: Most people think customer loyalty is about a lifetime. Well, it’s not. The goal is about a lifetime, and a lifetime is a long time. How do we get a customer to be loyal to us for a lifetime? That’s huge. Let’s make it easier. Rather than a lifetime, focus on the next time. Every time. So, ask yourself what I call the Customer Loyalty Question: What are you doing right now to make sure the customer will come back the next time he or she needs what I sell? Think next time, every time, and it just may turn into a lifetime.
To wrap this up, the value of customer loyalty is obvious. Loyal customers not only do more business with the companies they are loyal to, they will also spend more each time they do business. And, when they are loyal, they talk. Word-of-mouth marketing is the best marketing there is. Combine the value of the lifetime customer with the value of their recommendations and the payoff to your customer service and experience efforts are huge.
For information about customer service training go to http://www.TheCustomerFocus.com.
Facebook: http://www.facebook.com/ShepHykenSpeaker
LinkedIn: http://www.linkedin.com/in/ShepHyken
Google+: http://www.gplus.to/ShepHyken
Twitter: http://www.twitter.com/Hyken
314-692-2200
This video will answer:
How to get loyal customers.
How do I create customer loyalty?
How can I connect with my customers on a personal level?
ShepTV is another Shepard Presentation (www.ShepTV.com)

2:18

How We Redefine Loyalty Solutions - Tom Karwatka @ Web Summit 2017

How We Redefine Loyalty Solutions - Tom Karwatka @ Web Summit 2017

How We Redefine Loyalty Solutions - Tom Karwatka @ Web Summit 2017

Tom Karwatka Presentation @ Web Summit 2017 Growth about OpenLoyalty by Divante.
"How we hack the enterprise sales process.
We started Divante as an eCommerce SoftwareHouse.
We have achieved double-digit growth every year.
While working on eCommerce, we saw that retailers are struggling with Omnichannel - The Omnichannel Gap.
Selling to an existing client is several times cheaper than winning a new one.
We built OpenLoyalty - a product that can be used out of the box (just like a typical SaaS solution) but the code is open so you can build your custom features on top of our platform.
More info about our Open Loyalty Solution - http://www.openloyalty.io/
Time is the ultimate benefit for many clients.
Time-saving benefits: online delivery, private shopping, pre-sales offers, or a concierge."
See our other presentations here: https://www.youtube.com/playlist?list=PLoL78HfIzDGzMmeLQAWWHNr4HvCNtqd-u
--
► Subscribe to Divante Channel Here:
https://www.youtube.com/channel/UCXELY-WzF41oJlM-8qt5z8g?sub_confirmation=1
--
As one of the biggest eCommerce Software Houses in Europe, headquartered in Poland and employing about 150 people, our core competencies are built around Magento. This is the leading eCommerce platform for medium to large companies. We have been operating since 2008 and we are part of the OEXGroup which is listed on the Warsaw Stock Exchange. Our annual revenue has been growing at a minimum of about 30% y/y.
----Follow DivanteOnline Here:
Facebook: http://facebook.com/Divante.co
Website: http://divante.co
Twitter: http://twitter.com/DivanteLTD
CEO Twitter: http://twitter.com/tomik99
GitHub: https://github.com/DivanteLtd
Behance: http://behance.net/behancead24
LinkedIn: https://www.linkedin.com/company-beta/600853
More About Web Summit:
Twitter : @WebSummit
Facebook : @WebSummitHQ
Instagram : @websummit
#WebSummit

2:42

Next Generation Loyalty Programs powered by LMS

Next Generation Loyalty Programs powered by LMS

Next Generation Loyalty Programs powered by LMS

Our LoyaltyManagement Suite (LMS) is the result of our comprehensive experience in providing best in class loyalty solutions. It's our way of shaping next generation loyalty programs and bringing our clients closer to their customers. For more information visit us: www.lpsolutions.com

3:21

Amadeus traveler data & loyalty solutions for airlines

Amadeus traveler data & loyalty solutions for airlines

Amadeus traveler data & loyalty solutions for airlines

Transforming data into value with Amadeus traveler data and loyalty solutions for airlines.

eMart Solutions Channel Loyalty

PRIVATE VIDEO: Most Loyalty Rewards Programs Don't Work!

www.MembershipRewards365.com
Loyalty is not a program its a relationship with your customer. This solution is used for restaurant rewards programs, veterinary rewards solutions and many other types of retail businesses. If you are looking for a customer loyalty program that will reward your customers and your business too than give us a call. www.the365guys.com
Customer Rewards ProgramRestaurant Rewards Program
Customer Loyalty Solutions
Restaurant Loyalty Programs
Customer Retention Pograms
Bowling Rewards
Membership Programs for Restaurants
Bowling Memberships for Bowling Centers
CashBack Rewards Programs
Restaurant Marketing Programs
Restaurant POS solutions
Integrated Rewards & POS programs

What is the Future of Loyalty Programs and Points Programs?

How Retailers are using Loyalty Programs to increase Per-customer Revenue by 2.4X

Loyalty programs are the #1 revenue driver for retailers. Get ready to maximize customer retention in 2018 by implementing a loyalty program.
46% of Macy’s revenues come from 9% loyal customers (Wall Street Journal). 90% of ULTA Beauty’s revenues come from their loyalty program members, they have cited their loyalty program as the key strategy to combat the Amazon threat (CNBC). A small investment in customer loyalty has the potential to generate exponential returns.
This webinar highlights some specific strategies you can adapt to engage your customers and create a compelling reason for them to keep buying from you. Real life case studies on how retailers have created a loyalty program to boost their repeat sales by 80% and average order value by 33%. It is a wonderful opportunity to le...

published: 07 Dec 2017

How Blockchain-based Loyalty Programs will give You More Flexibility and New Opportunities

As blockchain-enabled solutions become more prevalent, customer expectations will change. This thought provoking session will arm with you an understanding of the new paradigm and offer you concrete suggestions for what you can do to ready your organization and yourself.

published: 25 Sep 2017

Complete Loyalty Solutions

Click here for the full scoop on Customer Loyalty Solutions: http://completeloyaltysolutions.com
Here is more information on the news about/on Customer Loyalty Solutions:
CompleteLoyalty Solutions all on one mobile app
Complete Loyalty Solutions
We have combined mobile punch cards, deals and messaging all into one loyalty app for businesses. In minutes you will be able to setup a business with their complete mobile loyalty program.
MobilePunch CardTurn a merchants paper punch cards into a mobile app. Customers are able to punch their card, get rewards and redeem them all from their phone.
Mobile Deals
Businesses are able to create deals and specials for consumers to use and redeem right on their phone. They can put time limitations on the deals/specials and message their customer...

published: 03 Apr 2014

MasterCard Loyalty Solutions - Card Linked Offers and Rewards

The Loyalty Solutions group at MasterCard is responsible for delivering a range of added value services to our card issuing customers.

published: 23 Apr 2014

How it works. Loyalty solution on smartphone for small business

Walmoo is one of the simplest loyalty solutions for small business to launch and deliver their own custom customer loyalty program in minutes.
In video there is a cashier view on business app Walmoo mTerminal and customer with NFC (Contactless) customer card.
1. Identify the customer
2. Input purchase amount
3. Check purchase summary and confirm
Identify. Input. Confirm. Repeat.
The purchase information is stored online right away and can be accessed using web administration panel any time any where.

published: 01 Jun 2017

Facial Recognition & Customer Loyalty Solutions

See how NEC’s award-winning NeoFace® Watch integrates into existing video systems or cameras to enhance security and match images against a watch list of individuals. Girish Nazhiyath, Solutions ArchitectDirector from NEC Corporation, demonstrates how facial recognition can work in NEC’s biometric customer loyalty solution, created in collaboration with Brierley+Partners. The solution provides seamless loyalty and CRM capabilities using facial recognition technology backed by Brierley’s robust CRM platform hosted on Microsoft AzureCloud. Learn more by visiting http://necam.com/smartretail.

published: 16 Feb 2017

Five Ways to Create Customer Loyalty - CX Lesson

Call 314-692-2200 or go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert.
Professional keynote and customer service speaker and New York Times bestselling author, Shep Hyken discusses five ways to create customer loyalty.
It’s been a while since I approached the topic of customer loyalty. All of the tips, ideas, tactics, and techniques I write about are about driving a better customer service experience, which can (and hopefully will) lead to customer loyalty. The concept of repeat business, and ultimately customer loyalty is huge. A small increase in loyalty, just as little as one or two percent, can have a dramatic positive impact to your top and bottom line numbers. So, with that in mind, here are five ideas, a few of them revisited from...

published: 29 Dec 2016

How We Redefine Loyalty Solutions - Tom Karwatka @ Web Summit 2017

Tom Karwatka Presentation @ Web Summit 2017 Growth about OpenLoyalty by Divante.
"How we hack the enterprise sales process.
We started Divante as an eCommerce SoftwareHouse.
We have achieved double-digit growth every year.
While working on eCommerce, we saw that retailers are struggling with Omnichannel - The Omnichannel Gap.
Selling to an existing client is several times cheaper than winning a new one.
We built OpenLoyalty - a product that can be used out of the box (just like a typical SaaS solution) but the code is open so you can build your custom features on top of our platform.
More info about our Open Loyalty Solution - http://www.openloyalty.io/
Time is the ultimate benefit for many clients.
Time-saving benefits: online delivery, private shopping, pre-sales offers, o...

published: 10 Nov 2017

Next Generation Loyalty Programs powered by LMS

Our LoyaltyManagement Suite (LMS) is the result of our comprehensive experience in providing best in class loyalty solutions. It's our way of shaping next generation loyalty programs and bringing our clients closer to their customers. For more information visit us: www.lpsolutions.com

published: 27 Aug 2013

Amadeus traveler data & loyalty solutions for airlines

Transforming data into value with Amadeus traveler data and loyalty solutions for airlines.

published: 12 Mar 2018

eMart Solutions Channel Loyalty

PRIVATE VIDEO: Most Loyalty Rewards Programs Don't Work!

www.MembershipRewards365.com
Loyalty is not a program its a relationship with your customer. This solution is used for restaurant rewards programs, veterinary rewards solutions and many other types of retail businesses. If you are looking for a customer loyalty program that will reward your customers and your business too than give us a call. www.the365guys.com
Customer Rewards ProgramRestaurant Rewards Program
Customer Loyalty Solutions
Restaurant Loyalty Programs
Customer Retention Pograms
Bowling Rewards
Membership Programs for Restaurants
Bowling Memberships for Bowling Centers
CashBack Rewards Programs
Restaurant Marketing Programs
Restaurant POS solutions
Integrated Rewards & POS programs

How Retailers are using Loyalty Programs to increase Per-customer Revenue by 2.4X

Loyalty programs are the #1 revenue driver for retailers. Get ready to maximize customer retention in 2018 by implementing a loyalty program.
46% of Macy’s rev...

Loyalty programs are the #1 revenue driver for retailers. Get ready to maximize customer retention in 2018 by implementing a loyalty program.
46% of Macy’s revenues come from 9% loyal customers (Wall Street Journal). 90% of ULTA Beauty’s revenues come from their loyalty program members, they have cited their loyalty program as the key strategy to combat the Amazon threat (CNBC). A small investment in customer loyalty has the potential to generate exponential returns.
This webinar highlights some specific strategies you can adapt to engage your customers and create a compelling reason for them to keep buying from you. Real life case studies on how retailers have created a loyalty program to boost their repeat sales by 80% and average order value by 33%. It is a wonderful opportunity to learn the best practices and to determine whether a loyalty program can help transform your business.
Watch the webinar now!
Integrate your ERP, CRM, Ecommerce store, Marketplace, Shipping and POSSystems under one single platform to automate the business process: https://www.appseconnect.com/integrations/
Follow us on:
Facebook: https://www.facebook.com/InSyncSolutions
Twitter: https://twitter.com/Appseconnect
Linkedin: https://www.linkedin.com/company/insync
Instagram: https://www.instagram.com/appseconnect/
Google Plus: https://plus.google.com/+InsyncCoIn
Pinterest: https://in.pinterest.com/appseconnect/

Loyalty programs are the #1 revenue driver for retailers. Get ready to maximize customer retention in 2018 by implementing a loyalty program.
46% of Macy’s revenues come from 9% loyal customers (Wall Street Journal). 90% of ULTA Beauty’s revenues come from their loyalty program members, they have cited their loyalty program as the key strategy to combat the Amazon threat (CNBC). A small investment in customer loyalty has the potential to generate exponential returns.
This webinar highlights some specific strategies you can adapt to engage your customers and create a compelling reason for them to keep buying from you. Real life case studies on how retailers have created a loyalty program to boost their repeat sales by 80% and average order value by 33%. It is a wonderful opportunity to learn the best practices and to determine whether a loyalty program can help transform your business.
Watch the webinar now!
Integrate your ERP, CRM, Ecommerce store, Marketplace, Shipping and POSSystems under one single platform to automate the business process: https://www.appseconnect.com/integrations/
Follow us on:
Facebook: https://www.facebook.com/InSyncSolutions
Twitter: https://twitter.com/Appseconnect
Linkedin: https://www.linkedin.com/company/insync
Instagram: https://www.instagram.com/appseconnect/
Google Plus: https://plus.google.com/+InsyncCoIn
Pinterest: https://in.pinterest.com/appseconnect/

How Blockchain-based Loyalty Programs will give You More Flexibility and New Opportunities

As blockchain-enabled solutions become more prevalent, customer expectations will change. This thought provoking session will arm with you an understanding of t...

As blockchain-enabled solutions become more prevalent, customer expectations will change. This thought provoking session will arm with you an understanding of the new paradigm and offer you concrete suggestions for what you can do to ready your organization and yourself.

As blockchain-enabled solutions become more prevalent, customer expectations will change. This thought provoking session will arm with you an understanding of the new paradigm and offer you concrete suggestions for what you can do to ready your organization and yourself.

Click here for the full scoop on Customer Loyalty Solutions: http://completeloyaltysolutions.com
Here is more information on the news about/on Customer Loyalty Solutions:
CompleteLoyalty Solutions all on one mobile app
Complete Loyalty Solutions
We have combined mobile punch cards, deals and messaging all into one loyalty app for businesses. In minutes you will be able to setup a business with their complete mobile loyalty program.
MobilePunch CardTurn a merchants paper punch cards into a mobile app. Customers are able to punch their card, get rewards and redeem them all from their phone.
Mobile Deals
Businesses are able to create deals and specials for consumers to use and redeem right on their phone. They can put time limitations on the deals/specials and message their customer base to access them.
TextMessages and Notifications
Businesses are able to collect customer phone numbers when they register for their loyalty app. Once numbers are collected the business can text customers about new deals, specials and news updates.
Business Reviews
Improve your online reputation by getting more positive reviews. Customers can view and post reviews about businesses right from their phone.
CustomBranded
Each mobile loyalty app is able to be designed to match the businesses brand. Change the colors, logos and buttons with a click of the mouse.
Click here to learn more about Customer Loyalty Solutions: http://completeloyaltysolutions.com
CLS220
Customer Loyalty Solutions,"Customer Loyalty Solutions news","breaking news Customer Loyalty Solutions","news on Customer Loyalty Solutions","information on Customer Loyalty Solutions","exclusive news on Customer Loyalty Solutions","what is Customer Loyalty Solutions","Customer Loyalty Solutions video",news,gossip,breaking news,media,trends,people,entertainment,information,tv,television

Click here for the full scoop on Customer Loyalty Solutions: http://completeloyaltysolutions.com
Here is more information on the news about/on Customer Loyalty Solutions:
CompleteLoyalty Solutions all on one mobile app
Complete Loyalty Solutions
We have combined mobile punch cards, deals and messaging all into one loyalty app for businesses. In minutes you will be able to setup a business with their complete mobile loyalty program.
MobilePunch CardTurn a merchants paper punch cards into a mobile app. Customers are able to punch their card, get rewards and redeem them all from their phone.
Mobile Deals
Businesses are able to create deals and specials for consumers to use and redeem right on their phone. They can put time limitations on the deals/specials and message their customer base to access them.
TextMessages and Notifications
Businesses are able to collect customer phone numbers when they register for their loyalty app. Once numbers are collected the business can text customers about new deals, specials and news updates.
Business Reviews
Improve your online reputation by getting more positive reviews. Customers can view and post reviews about businesses right from their phone.
CustomBranded
Each mobile loyalty app is able to be designed to match the businesses brand. Change the colors, logos and buttons with a click of the mouse.
Click here to learn more about Customer Loyalty Solutions: http://completeloyaltysolutions.com
CLS220
Customer Loyalty Solutions,"Customer Loyalty Solutions news","breaking news Customer Loyalty Solutions","news on Customer Loyalty Solutions","information on Customer Loyalty Solutions","exclusive news on Customer Loyalty Solutions","what is Customer Loyalty Solutions","Customer Loyalty Solutions video",news,gossip,breaking news,media,trends,people,entertainment,information,tv,television

How it works. Loyalty solution on smartphone for small business

Walmoo is one of the simplest loyalty solutions for small business to launch and deliver their own custom customer loyalty program in minutes.
In video there i...

Walmoo is one of the simplest loyalty solutions for small business to launch and deliver their own custom customer loyalty program in minutes.
In video there is a cashier view on business app Walmoo mTerminal and customer with NFC (Contactless) customer card.
1. Identify the customer
2. Input purchase amount
3. Check purchase summary and confirm
Identify. Input. Confirm. Repeat.
The purchase information is stored online right away and can be accessed using web administration panel any time any where.

Walmoo is one of the simplest loyalty solutions for small business to launch and deliver their own custom customer loyalty program in minutes.
In video there is a cashier view on business app Walmoo mTerminal and customer with NFC (Contactless) customer card.
1. Identify the customer
2. Input purchase amount
3. Check purchase summary and confirm
Identify. Input. Confirm. Repeat.
The purchase information is stored online right away and can be accessed using web administration panel any time any where.

Call 314-692-2200 or go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert.
Professional keynote and customer service speaker and New York Times bestselling author, Shep Hyken discusses five ways to create customer loyalty.
It’s been a while since I approached the topic of customer loyalty. All of the tips, ideas, tactics, and techniques I write about are about driving a better customer service experience, which can (and hopefully will) lead to customer loyalty. The concept of repeat business, and ultimately customer loyalty is huge. A small increase in loyalty, just as little as one or two percent, can have a dramatic positive impact to your top and bottom line numbers. So, with that in mind, here are five ideas, a few of them revisited from the past, as well as some new ones, that will help you create that coveted loyal customer.
1. Don’t Confuse a Loyalty Program with a Marketing Program: The first thing that pops into my head when I’m asked about loyalty program is the mistake that many companies make when designing a loyalty program. Some companies think they have a loyalty program, but it is actually a marketing program, and there’s a big difference. If when you take away the perks and the rewards, you may lose the customer, then what you really have is a marketing program. The best companies have loyal customers because of the overall experience, not the perks and rewards.
2. Create an EmotionalConnection: There is a big difference between satisfied customers and loyal customers. Satisfactory is a rating. Loyalty is an emotion. Find out a way to connect with your customers. Make them feel special. Thank them for their business. Treat them like they want to be treated.
3. Personalization and Customization: The concept of the personalized experience is a hot topic these days. With all of the data we are able to gather on individual customers, there is no reason we can’t give a customer a personalized and tailored experience.
4. Create Confidence: The old saying goes that people want to do business with people they know, like, and trust. The knowing and liking is easy. The trust is the hard part. Earn the customer’s trust by creating a consistent and predictable above average experience – all of the time. Customers want to know what to expect. No surprises. Consistency is key. When they trust you, they will continue to do business with you.
5. Break DownCustomer Loyalty into Bite Size Chunks: Most people think customer loyalty is about a lifetime. Well, it’s not. The goal is about a lifetime, and a lifetime is a long time. How do we get a customer to be loyal to us for a lifetime? That’s huge. Let’s make it easier. Rather than a lifetime, focus on the next time. Every time. So, ask yourself what I call the Customer Loyalty Question: What are you doing right now to make sure the customer will come back the next time he or she needs what I sell? Think next time, every time, and it just may turn into a lifetime.
To wrap this up, the value of customer loyalty is obvious. Loyal customers not only do more business with the companies they are loyal to, they will also spend more each time they do business. And, when they are loyal, they talk. Word-of-mouth marketing is the best marketing there is. Combine the value of the lifetime customer with the value of their recommendations and the payoff to your customer service and experience efforts are huge.
For information about customer service training go to http://www.TheCustomerFocus.com.
Facebook: http://www.facebook.com/ShepHykenSpeaker
LinkedIn: http://www.linkedin.com/in/ShepHyken
Google+: http://www.gplus.to/ShepHyken
Twitter: http://www.twitter.com/Hyken
314-692-2200
This video will answer:
How to get loyal customers.
How do I create customer loyalty?
How can I connect with my customers on a personal level?
ShepTV is another Shepard Presentation (www.ShepTV.com)

Call 314-692-2200 or go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert.
Professional keynote and customer service speaker and New York Times bestselling author, Shep Hyken discusses five ways to create customer loyalty.
It’s been a while since I approached the topic of customer loyalty. All of the tips, ideas, tactics, and techniques I write about are about driving a better customer service experience, which can (and hopefully will) lead to customer loyalty. The concept of repeat business, and ultimately customer loyalty is huge. A small increase in loyalty, just as little as one or two percent, can have a dramatic positive impact to your top and bottom line numbers. So, with that in mind, here are five ideas, a few of them revisited from the past, as well as some new ones, that will help you create that coveted loyal customer.
1. Don’t Confuse a Loyalty Program with a Marketing Program: The first thing that pops into my head when I’m asked about loyalty program is the mistake that many companies make when designing a loyalty program. Some companies think they have a loyalty program, but it is actually a marketing program, and there’s a big difference. If when you take away the perks and the rewards, you may lose the customer, then what you really have is a marketing program. The best companies have loyal customers because of the overall experience, not the perks and rewards.
2. Create an EmotionalConnection: There is a big difference between satisfied customers and loyal customers. Satisfactory is a rating. Loyalty is an emotion. Find out a way to connect with your customers. Make them feel special. Thank them for their business. Treat them like they want to be treated.
3. Personalization and Customization: The concept of the personalized experience is a hot topic these days. With all of the data we are able to gather on individual customers, there is no reason we can’t give a customer a personalized and tailored experience.
4. Create Confidence: The old saying goes that people want to do business with people they know, like, and trust. The knowing and liking is easy. The trust is the hard part. Earn the customer’s trust by creating a consistent and predictable above average experience – all of the time. Customers want to know what to expect. No surprises. Consistency is key. When they trust you, they will continue to do business with you.
5. Break DownCustomer Loyalty into Bite Size Chunks: Most people think customer loyalty is about a lifetime. Well, it’s not. The goal is about a lifetime, and a lifetime is a long time. How do we get a customer to be loyal to us for a lifetime? That’s huge. Let’s make it easier. Rather than a lifetime, focus on the next time. Every time. So, ask yourself what I call the Customer Loyalty Question: What are you doing right now to make sure the customer will come back the next time he or she needs what I sell? Think next time, every time, and it just may turn into a lifetime.
To wrap this up, the value of customer loyalty is obvious. Loyal customers not only do more business with the companies they are loyal to, they will also spend more each time they do business. And, when they are loyal, they talk. Word-of-mouth marketing is the best marketing there is. Combine the value of the lifetime customer with the value of their recommendations and the payoff to your customer service and experience efforts are huge.
For information about customer service training go to http://www.TheCustomerFocus.com.
Facebook: http://www.facebook.com/ShepHykenSpeaker
LinkedIn: http://www.linkedin.com/in/ShepHyken
Google+: http://www.gplus.to/ShepHyken
Twitter: http://www.twitter.com/Hyken
314-692-2200
This video will answer:
How to get loyal customers.
How do I create customer loyalty?
How can I connect with my customers on a personal level?
ShepTV is another Shepard Presentation (www.ShepTV.com)

Tom Karwatka Presentation @ Web Summit 2017 Growth about OpenLoyalty by Divante.
"How we hack the enterprise sales process.
We started Divante as an eCommerce SoftwareHouse.
We have achieved double-digit growth every year.
While working on eCommerce, we saw that retailers are struggling with Omnichannel - The Omnichannel Gap.
Selling to an existing client is several times cheaper than winning a new one.
We built OpenLoyalty - a product that can be used out of the box (just like a typical SaaS solution) but the code is open so you can build your custom features on top of our platform.
More info about our Open Loyalty Solution - http://www.openloyalty.io/
Time is the ultimate benefit for many clients.
Time-saving benefits: online delivery, private shopping, pre-sales offers, or a concierge."
See our other presentations here: https://www.youtube.com/playlist?list=PLoL78HfIzDGzMmeLQAWWHNr4HvCNtqd-u
--
► Subscribe to Divante Channel Here:
https://www.youtube.com/channel/UCXELY-WzF41oJlM-8qt5z8g?sub_confirmation=1
--
As one of the biggest eCommerce Software Houses in Europe, headquartered in Poland and employing about 150 people, our core competencies are built around Magento. This is the leading eCommerce platform for medium to large companies. We have been operating since 2008 and we are part of the OEXGroup which is listed on the Warsaw Stock Exchange. Our annual revenue has been growing at a minimum of about 30% y/y.
----Follow DivanteOnline Here:
Facebook: http://facebook.com/Divante.co
Website: http://divante.co
Twitter: http://twitter.com/DivanteLTD
CEO Twitter: http://twitter.com/tomik99
GitHub: https://github.com/DivanteLtd
Behance: http://behance.net/behancead24
LinkedIn: https://www.linkedin.com/company-beta/600853
More About Web Summit:
Twitter : @WebSummit
Facebook : @WebSummitHQ
Instagram : @websummit
#WebSummit

Tom Karwatka Presentation @ Web Summit 2017 Growth about OpenLoyalty by Divante.
"How we hack the enterprise sales process.
We started Divante as an eCommerce SoftwareHouse.
We have achieved double-digit growth every year.
While working on eCommerce, we saw that retailers are struggling with Omnichannel - The Omnichannel Gap.
Selling to an existing client is several times cheaper than winning a new one.
We built OpenLoyalty - a product that can be used out of the box (just like a typical SaaS solution) but the code is open so you can build your custom features on top of our platform.
More info about our Open Loyalty Solution - http://www.openloyalty.io/
Time is the ultimate benefit for many clients.
Time-saving benefits: online delivery, private shopping, pre-sales offers, or a concierge."
See our other presentations here: https://www.youtube.com/playlist?list=PLoL78HfIzDGzMmeLQAWWHNr4HvCNtqd-u
--
► Subscribe to Divante Channel Here:
https://www.youtube.com/channel/UCXELY-WzF41oJlM-8qt5z8g?sub_confirmation=1
--
As one of the biggest eCommerce Software Houses in Europe, headquartered in Poland and employing about 150 people, our core competencies are built around Magento. This is the leading eCommerce platform for medium to large companies. We have been operating since 2008 and we are part of the OEXGroup which is listed on the Warsaw Stock Exchange. Our annual revenue has been growing at a minimum of about 30% y/y.
----Follow DivanteOnline Here:
Facebook: http://facebook.com/Divante.co
Website: http://divante.co
Twitter: http://twitter.com/DivanteLTD
CEO Twitter: http://twitter.com/tomik99
GitHub: https://github.com/DivanteLtd
Behance: http://behance.net/behancead24
LinkedIn: https://www.linkedin.com/company-beta/600853
More About Web Summit:
Twitter : @WebSummit
Facebook : @WebSummitHQ
Instagram : @websummit
#WebSummit

Next Generation Loyalty Programs powered by LMS

Our LoyaltyManagement Suite (LMS) is the result of our comprehensive experience in providing best in class loyalty solutions. It's our way of shaping next gene...

Our LoyaltyManagement Suite (LMS) is the result of our comprehensive experience in providing best in class loyalty solutions. It's our way of shaping next generation loyalty programs and bringing our clients closer to their customers. For more information visit us: www.lpsolutions.com

Our LoyaltyManagement Suite (LMS) is the result of our comprehensive experience in providing best in class loyalty solutions. It's our way of shaping next generation loyalty programs and bringing our clients closer to their customers. For more information visit us: www.lpsolutions.com

PRIVATE VIDEO: Most Loyalty Rewards Programs Don't Work!

www.MembershipRewards365.com
Loyalty is not a program its a relationship with your customer. This solution is used for restaurant rewards programs, veterinary...

www.MembershipRewards365.com
Loyalty is not a program its a relationship with your customer. This solution is used for restaurant rewards programs, veterinary rewards solutions and many other types of retail businesses. If you are looking for a customer loyalty program that will reward your customers and your business too than give us a call. www.the365guys.com
Customer Rewards ProgramRestaurant Rewards Program
Customer Loyalty Solutions
Restaurant Loyalty Programs
Customer Retention Pograms
Bowling Rewards
Membership Programs for Restaurants
Bowling Memberships for Bowling Centers
CashBack Rewards Programs
Restaurant Marketing Programs
Restaurant POS solutions
Integrated Rewards & POS programs

www.MembershipRewards365.com
Loyalty is not a program its a relationship with your customer. This solution is used for restaurant rewards programs, veterinary rewards solutions and many other types of retail businesses. If you are looking for a customer loyalty program that will reward your customers and your business too than give us a call. www.the365guys.com
Customer Rewards ProgramRestaurant Rewards Program
Customer Loyalty Solutions
Restaurant Loyalty Programs
Customer Retention Pograms
Bowling Rewards
Membership Programs for Restaurants
Bowling Memberships for Bowling Centers
CashBack Rewards Programs
Restaurant Marketing Programs
Restaurant POS solutions
Integrated Rewards & POS programs

How Retailers are using Loyalty Programs to increase Per-customer Revenue by 2.4X

Loyalty programs are the #1 revenue driver for retailers. Get ready to maximize customer retention in 2018 by implementing a loyalty program.
46% of Macy’s revenues come from 9% loyal customers (Wall Street Journal). 90% of ULTA Beauty’s revenues come from their loyalty program members, they have cited their loyalty program as the key strategy to combat the Amazon threat (CNBC). A small investment in customer loyalty has the potential to generate exponential returns.
This webinar highlights some specific strategies you can adapt to engage your customers and create a compelling reason for them to keep buying from you. Real life case studies on how retailers have created a loyalty program to boost their repeat sales by 80% and average order value by 33%. It is a wonderful opportunity to learn the best practices and to determine whether a loyalty program can help transform your business.
Watch the webinar now!
Integrate your ERP, CRM, Ecommerce store, Marketplace, Shipping and POSSystems under one single platform to automate the business process: https://www.appseconnect.com/integrations/
Follow us on:
Facebook: https://www.facebook.com/InSyncSolutions
Twitter: https://twitter.com/Appseconnect
Linkedin: https://www.linkedin.com/company/insync
Instagram: https://www.instagram.com/appseconnect/
Google Plus: https://plus.google.com/+InsyncCoIn
Pinterest: https://in.pinterest.com/appseconnect/

How Blockchain-based Loyalty Programs will give You More Flexibility and New Opportunities

As blockchain-enabled solutions become more prevalent, customer expectations will change. This thought provoking session will arm with you an understanding of the new paradigm and offer you concrete suggestions for what you can do to ready your organization and yourself.

Complete Loyalty Solutions

Click here for the full scoop on Customer Loyalty Solutions: http://completeloyaltysolutions.com
Here is more information on the news about/on Customer Loyalty Solutions:
CompleteLoyalty Solutions all on one mobile app
Complete Loyalty Solutions
We have combined mobile punch cards, deals and messaging all into one loyalty app for businesses. In minutes you will be able to setup a business with their complete mobile loyalty program.
MobilePunch CardTurn a merchants paper punch cards into a mobile app. Customers are able to punch their card, get rewards and redeem them all from their phone.
Mobile Deals
Businesses are able to create deals and specials for consumers to use and redeem right on their phone. They can put time limitations on the deals/specials and message their customer base to access them.
TextMessages and Notifications
Businesses are able to collect customer phone numbers when they register for their loyalty app. Once numbers are collected the business can text customers about new deals, specials and news updates.
Business Reviews
Improve your online reputation by getting more positive reviews. Customers can view and post reviews about businesses right from their phone.
CustomBranded
Each mobile loyalty app is able to be designed to match the businesses brand. Change the colors, logos and buttons with a click of the mouse.
Click here to learn more about Customer Loyalty Solutions: http://completeloyaltysolutions.com
CLS220
Customer Loyalty Solutions,"Customer Loyalty Solutions news","breaking news Customer Loyalty Solutions","news on Customer Loyalty Solutions","information on Customer Loyalty Solutions","exclusive news on Customer Loyalty Solutions","what is Customer Loyalty Solutions","Customer Loyalty Solutions video",news,gossip,breaking news,media,trends,people,entertainment,information,tv,television

How it works. Loyalty solution on smartphone for small business

Walmoo is one of the simplest loyalty solutions for small business to launch and deliver their own custom customer loyalty program in minutes.
In video there is a cashier view on business app Walmoo mTerminal and customer with NFC (Contactless) customer card.
1. Identify the customer
2. Input purchase amount
3. Check purchase summary and confirm
Identify. Input. Confirm. Repeat.
The purchase information is stored online right away and can be accessed using web administration panel any time any where.

Five Ways to Create Customer Loyalty - CX Lesson

Call 314-692-2200 or go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert.
Professional keynote and customer service speaker and New York Times bestselling author, Shep Hyken discusses five ways to create customer loyalty.
It’s been a while since I approached the topic of customer loyalty. All of the tips, ideas, tactics, and techniques I write about are about driving a better customer service experience, which can (and hopefully will) lead to customer loyalty. The concept of repeat business, and ultimately customer loyalty is huge. A small increase in loyalty, just as little as one or two percent, can have a dramatic positive impact to your top and bottom line numbers. So, with that in mind, here are five ideas, a few of them revisited from the past, as well as some new ones, that will help you create that coveted loyal customer.
1. Don’t Confuse a Loyalty Program with a Marketing Program: The first thing that pops into my head when I’m asked about loyalty program is the mistake that many companies make when designing a loyalty program. Some companies think they have a loyalty program, but it is actually a marketing program, and there’s a big difference. If when you take away the perks and the rewards, you may lose the customer, then what you really have is a marketing program. The best companies have loyal customers because of the overall experience, not the perks and rewards.
2. Create an EmotionalConnection: There is a big difference between satisfied customers and loyal customers. Satisfactory is a rating. Loyalty is an emotion. Find out a way to connect with your customers. Make them feel special. Thank them for their business. Treat them like they want to be treated.
3. Personalization and Customization: The concept of the personalized experience is a hot topic these days. With all of the data we are able to gather on individual customers, there is no reason we can’t give a customer a personalized and tailored experience.
4. Create Confidence: The old saying goes that people want to do business with people they know, like, and trust. The knowing and liking is easy. The trust is the hard part. Earn the customer’s trust by creating a consistent and predictable above average experience – all of the time. Customers want to know what to expect. No surprises. Consistency is key. When they trust you, they will continue to do business with you.
5. Break DownCustomer Loyalty into Bite Size Chunks: Most people think customer loyalty is about a lifetime. Well, it’s not. The goal is about a lifetime, and a lifetime is a long time. How do we get a customer to be loyal to us for a lifetime? That’s huge. Let’s make it easier. Rather than a lifetime, focus on the next time. Every time. So, ask yourself what I call the Customer Loyalty Question: What are you doing right now to make sure the customer will come back the next time he or she needs what I sell? Think next time, every time, and it just may turn into a lifetime.
To wrap this up, the value of customer loyalty is obvious. Loyal customers not only do more business with the companies they are loyal to, they will also spend more each time they do business. And, when they are loyal, they talk. Word-of-mouth marketing is the best marketing there is. Combine the value of the lifetime customer with the value of their recommendations and the payoff to your customer service and experience efforts are huge.
For information about customer service training go to http://www.TheCustomerFocus.com.
Facebook: http://www.facebook.com/ShepHykenSpeaker
LinkedIn: http://www.linkedin.com/in/ShepHyken
Google+: http://www.gplus.to/ShepHyken
Twitter: http://www.twitter.com/Hyken
314-692-2200
This video will answer:
How to get loyal customers.
How do I create customer loyalty?
How can I connect with my customers on a personal level?
ShepTV is another Shepard Presentation (www.ShepTV.com)

How We Redefine Loyalty Solutions - Tom Karwatka @ Web Summit 2017

Tom Karwatka Presentation @ Web Summit 2017 Growth about OpenLoyalty by Divante.
"How we hack the enterprise sales process.
We started Divante as an eCommerce SoftwareHouse.
We have achieved double-digit growth every year.
While working on eCommerce, we saw that retailers are struggling with Omnichannel - The Omnichannel Gap.
Selling to an existing client is several times cheaper than winning a new one.
We built OpenLoyalty - a product that can be used out of the box (just like a typical SaaS solution) but the code is open so you can build your custom features on top of our platform.
More info about our Open Loyalty Solution - http://www.openloyalty.io/
Time is the ultimate benefit for many clients.
Time-saving benefits: online delivery, private shopping, pre-sales offers, or a concierge."
See our other presentations here: https://www.youtube.com/playlist?list=PLoL78HfIzDGzMmeLQAWWHNr4HvCNtqd-u
--
► Subscribe to Divante Channel Here:
https://www.youtube.com/channel/UCXELY-WzF41oJlM-8qt5z8g?sub_confirmation=1
--
As one of the biggest eCommerce Software Houses in Europe, headquartered in Poland and employing about 150 people, our core competencies are built around Magento. This is the leading eCommerce platform for medium to large companies. We have been operating since 2008 and we are part of the OEXGroup which is listed on the Warsaw Stock Exchange. Our annual revenue has been growing at a minimum of about 30% y/y.
----Follow DivanteOnline Here:
Facebook: http://facebook.com/Divante.co
Website: http://divante.co
Twitter: http://twitter.com/DivanteLTD
CEO Twitter: http://twitter.com/tomik99
GitHub: https://github.com/DivanteLtd
Behance: http://behance.net/behancead24
LinkedIn: https://www.linkedin.com/company-beta/600853
More About Web Summit:
Twitter : @WebSummit
Facebook : @WebSummitHQ
Instagram : @websummit
#WebSummit

Next Generation Loyalty Programs powered by LMS

Our LoyaltyManagement Suite (LMS) is the result of our comprehensive experience in providing best in class loyalty solutions. It's our way of shaping next generation loyalty programs and bringing our clients closer to their customers. For more information visit us: www.lpsolutions.com

PRIVATE VIDEO: Most Loyalty Rewards Programs Don't Work!

www.MembershipRewards365.com
Loyalty is not a program its a relationship with your customer. This solution is used for restaurant rewards programs, veterinary rewards solutions and many other types of retail businesses. If you are looking for a customer loyalty program that will reward your customers and your business too than give us a call. www.the365guys.com
Customer Rewards ProgramRestaurant Rewards Program
Customer Loyalty Solutions
Restaurant Loyalty Programs
Customer Retention Pograms
Bowling Rewards
Membership Programs for Restaurants
Bowling Memberships for Bowling Centers
CashBack Rewards Programs
Restaurant Marketing Programs
Restaurant POS solutions
Integrated Rewards & POS programs

What is the Future of Loyalty Programs and Points Programs?

Loyalty business model

The loyalty business model is a business model used in strategic management in which company resources are employed so as to increase the loyalty of customers and other stakeholders in the expectation that corporate objectives will be met or surpassed. A typical example of this type of model is: quality of product or service leads to customer satisfaction, which leads to customer loyalty, which leads to profitability.

The service quality model

A model by Kaj Storbacka, Tore Strandvik, and Christian Grönroos (1994), the service quality model, is more detailed than the basic loyalty business model but arrives at the same conclusion. In it, customer satisfaction is first based on a recent experience of the product or service. This assessment depends on prior expectations of overall quality compared to the actual performance received. If the recent experience exceeds prior expectations, customer satisfaction is likely to be high. Customer satisfaction can also be high even with mediocre performance quality if the customer's expectations are low, or if the performance provides value (that is, it is priced low to reflect the mediocre quality). Likewise, a customer can be dissatisfied with the service encounter and still perceive the overall quality to be good. This occurs when a quality service is priced very high and the transaction provides little value.

“Our AutomotiveLoyalty Awards program continues to showcase the achievements of the automakers, brands and their dealer networks to win back and conquest customers during such a competitive sales environment,” said Steve Had, vice president of automotive product solutions at IHSMarkit....

ADS), a leading provider of loyalty and marketing solutions derived from transaction-rich data, today announced that it is one of 230 companies selected for the 2019 Bloomberg Gender-Equality Index (GEI) which distinguishes companies committed to transparency in gender reporting and advancing women's equality....

What is the Future of Loyalty Programs and Points ...

Latest News for: Loyalty solutions

“Our AutomotiveLoyalty Awards program continues to showcase the achievements of the automakers, brands and their dealer networks to win back and conquest customers during such a competitive sales environment,” said Steve Had, vice president of automotive product solutions at IHSMarkit....

ADS), a leading provider of loyalty and marketing solutions derived from transaction-rich data, today announced that it is one of 230 companies selected for the 2019 Bloomberg Gender-Equality Index (GEI) which distinguishes companies committed to transparency in gender reporting and advancing women's equality....

"I am looking forward to using my experience and resources in the pharmaceutical and CRO industry to help VMS develop customized, patient-centric solutions that build awareness and brand loyalty in the clinical trial space," said Josey....

ADS), a leading global provider of data-driven marketing and loyaltysolutions, today provided an update on its Card Services segment ... ADS) is a leading global provider of data-driven marketing and loyaltysolutions serving large, consumer-based industries....

Increasingly organisations are deploying solutions to create broader buy-in into corporate goals and objectives right across their structures because employee engagement is more than just an annual event; it is an ongoing commitment which drives and encourages motivation, loyalty and happiness at work....

The management team was looking for a solution to help streamline operations aboard the two vessels while offering the flexibility to work offline when needed during excursions ... Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies....

“Rubrik has won the trust and loyalty of large enterprise customers around the globe by offering a simple and reliable solution that solves the challenge of protecting and managing data in a hybrid cloud world,” said EnriqueSalem, former CEO at Symantec and Partner at Bain Capital Ventures, in a statement....

Hasen and Girard will share exclusive research featuring findings from 200 retailers and thousands of shoppers on what really drives customer loyalty... Precima is a global retail strategy and analytics company that provides tailored, data-driven solutions to drive sales, boost profitability, and build customer loyalty....