Agenda

1) The group approved the previous minutes. Kayla will forward to Andrew
to be posted on the web.

2) Joan completed the Alex list for cancelled titles. This list will
be forwarded to Robin to complete the final phases of the workflow.
Joan will eventually work on the ceased titles with some assistance from Kayla. Kayla has almost completed the Sciences.

Three major areas of the claiming responsibility for cancelled titles
were discussed:

1. Open claim being worked on (possibly listed in problem report)

Follow regular procedure (claims initiative if older claim)

2. Missing issue (replacement process)

Verify to see if the missing issue is in Julie’s database, then
follow regular procedure.

3. Cancelled titles that need follow-up work to be done in order to complete
the process

If the record has been closed, nothing in Marc, and there is nothing to bind, send to Robin to delete control record, and then to Iris Maintenance to create
the 866 (holdings statement).

Follow the normal workflow for cancelled titles if the issues need to be pulled and bound.

It was decided that Kayla would run the cancelled controls report September of each year. The report
will be worked on in October/November.

The discussion of suspended titles is put on hold and will be evaluated sometime in the future.

The procedure for the ceased reports will be revisited at the next meeting. Paul, Kayla and Robin will
review the new workflow.

3) Using a sample week for claiming statistics is all part of the quantitative analysis we have been
discussing at previous meetings. These statistics will give an overall synopsis on the amount of time
it takes to process claims from start to finish. Kayla has distributed detailed claiming statistics
forms to the group. It was decided that statistics would be recorded at the end of each quarter
beginning with the last week in October.

Claimed issues received statistics Kayla presented to the group are as follows:

Humanities and Social Sciences
August – 88
September – 64

Sciences
August – 94
September – 77

Additional topics

Cathy brought up a situation that involved a title missing multiple issues that were out of print. For
OP issues ½ a year or more we would adhere to the following criteria prior to requesting a
refund.