Yes it is. Clubmate is designed to be a self-service solution however we are here to offer support too. You will also receive some initial 1-2-1 remote training to ensure you are making the most out of Clubmate.

Thats entirely up to you. You can either absorb them yourselves (as you'll get more business anyway!) or you could increase your fees to cover the cost. We will show you how to to do this when during your training.