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I am using Pagemaker OS9 [yea, I know ;it's old but so am I. Now I have half of self-published book finished and when I try to make a PDF, it refuses, saying "error creating Accobat printer style." Wh… read more

I have just upgraded to Windows 7 (64 bit) from Windows XP. I used to use "zip2exe"to create self-extracting .zip files. This program is unsupported on my new OS. Is there a program available which wi… read more

Hi I installed a SSD drive as my C; drive and just moved the windows operating system to c: and move every thing else to D: after useing the windows 7 recovery disc things seem to be fine and fast but… read more

I WANT TO EMAIL AN EXCEL SPREADSHEET AND ABOUT 150 PDF'S THAT ARE HYPERLINKED TO THE SPREADSHEET TO MY CUSTOMERS. THEY WILL NEED TO BE ZIPPED BECAUSE THEY ARE ABOUT 15MB IN SIZE. I HAVE WINZIP15 PRO W… read more

I am having trouble converting my word file to a PDF that automatically creates an index/ bookmarks. The word doc that I'm using contains an automated table of contents and all of the other documents … read more

Gateway® P-7809u FX Edition - Computer was shuting down. While someone also was pushing the power button at the same time to do a hard shutdown. Now the laptop will not start windows. Laptop keeps try… read more

At start of boot-up, I received a message that said some of my aol files had been corrupted and I should re-install aol using the original aol disc. After doing that, all of my self-created aol saved … read more

Why does "Windows Explorer found an error and will now close" appear when I try to connect to a wireless network using my netbook? After I click "Ok," it then goes to the Dr. Watson postmortem debugge… read more

I wish to restore computer to 3/25/10 I loose support and help when I try to make taskbar smaller I hit wrong buttom lose net ,e-mail said to self go to support and help restore to a date but know sup… read more

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I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

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The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

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Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.