Pepper. Their support DOES suck. How many months have gone by and we are now just finding out about a "possible" solution. I'm not convinced till I see it with my own two, but what do you expect me to say? Oh no, don't release a fix.

You're a Fanboi and are a glutton for punishment evidently. Personally, I want a fix. If I vent about all the hiccups their terrible services induce, then there's a logical reason for it. But make no mistake, I'm pretty much done with Macs for the foreseeable future after this experience. But having them address this issue is a better alternative than having to employ someone to force their hand.

Me? Fanboy? In the last weeks I needed to buy a new super duper MagSafe charger (another trap of $150 bucks! here), this thing was failing even in warranty (I think some capacitor), but dumbly I thought it was some super wise routine the behavior of stopping charging, to calibrate it from time to time, my bad to give attention for such a bullshіt: it died just when I was in the middle reinstalling ML on my old (I'm talking of a 2011 model) failing stock HDD (dammіt what a cheap/slow HDD - pure crap). Never charged again.

I've bought a new very expensive MagSafe (beware the Apple ecosystem trap!) adapter, a HDD/SSD hybrid Seagate 750, that yeah, for a very fair price (not so much more than a MagSafe!), is worth every penny. I've bought 16GB of OWC RAM too.

Now this is what it aways should have been.

Still I yet suffer from this issue (very well known in the Apple issue subculture, just wait for it to get you!):

Fingers crossed that 10.8.3 Beta shows a major improvement regarding this issue then.

I also have the mid '11 27" with the AMD Radeon HD 6970M 2048 MB

I've tried 3 re-installs a couple of months back and decided to go back to Lion until the issue will be resolved. Since the Messages beta for Lion ends as well december 14th I really hope they're able to resolve it before the end of the year.

*CHRISTMAS*

And after a week of using the 10.8.3 which is over half a gig "which many be buggy" i have naver had a smoother system. Everything works as it should. If you really want to just find out. Time machine your system and torrent it like most people. Second option, compare system specs for 2 months till it is realeased. Trust me if you own a 27inch Imac mid 2011 and sick of the stutter as i was just download the beta.

I'm waiting too. I had someone from Executive Relations and she simply dumped me back with a Customer Relations rep. The relations rep, again like a broken record, "let's get someone in tech support to troubleshoot this issue". Explained about this thread and was told that "anyone can post anything on there". Point taken, but I'm sure we love to participate on this thread because our lives are so boring and we have nothing better to do than make stuff up and gripe about it. In addition to that, she says that Apple doesn't tell their customers about upcoming fixes. To which I asked how a customer is to trust them with such a high price tag when 6 months in I still have no fix? My business/money, recomendations, and professional influence are tired of these games. It may have worked when Steve was alive, but Steve also cracked the whips on them to get a fix. Now they are just quiet, lazy, and respond if they so feel inclined without recourse. Plan B it is now.

Apple support, go take a hike. Come back after you have something meaningful to contribute. I would trust a theif with my Mac over apple's phone support. At least I know my problem is gone with the thief and insurance will give me a true solution.

And Apple has all these VPs selling off their stock. Looks like the one trick pony has shown all it has to offer. Innovation, service, and reliablity are sadly dead.

I was going to resubscribe to my developer account (used to admin a large installation) just to beta test this update but balked at paying 99 just to beta test this update. I'd be glad to beta test this if I can get an invite.

If 10.8.3 beta doesn't break everything and can be updated to 10.8.3 without reinstalling, I'd love to give it a try to see if it fixes my audio issues. The marks on the screen I can ignore, I can even ignore the backlight buzzing... But I quite simply cannot ignore the random lockups. It's impossible. It's not a sound that comes and goes, it's not a faint grey mark on the screen... IT'S THE ENTIRE ******* COMPUTER LOCKING UP. I cannot stand this. You'd think they'd do extended QC testing on their most recent hardware models before pushing out major OS upgrades...

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