Defective items(this policy last changed on Monday July 12, 2004 09:22 AM)All defective items MUST be returned to the manufacturer of the item, not to Hobby Etc.

Restocking fee(this policy last changed on Monday July 12, 2004 09:24 AM)All returns to Hobby Etc. are subject to a 20% restocking fee.
If you are not certain about the use of an item, please contact either the manufacturer or Hobby Etc. before you place an order.

Sale items(this policy last changed on Monday July 12, 2004 09:22 AM)"Hot Deals", "Sale", "Blowout", "Blow-out", and "Blow out" items are not returnable. Also, any item sold for less than the retail price is not returnable.

Include receipt(this policy last changed on Monday July 12, 2004 09:23 AM)All returns or exchanges must include proof of purchase.

No exchange or return(this policy last changed on Monday July 12, 2004 09:23 AM)Only un-opened parts can be exchanged or returned within 14 days of the purchase.
There will be no return on any electrical item (anything that contains any type of wire or battery)

Claims must be prompt(this policy last changed on Monday July 12, 2004 09:22 AM)Inspect your merchandise immediatly upon recipt. Notify us of any shortages or discrepancies in your order within 2 working days of receipt. No claims after that.

Shipping fees are not refundable(this policy last changed on Monday July 12, 2004 09:23 AM)Shipping fees are not refundable, partial or otherwise.