Recent reviews

Everyone that worked there was very friendly, helpful, and informative. It was awesome and the cookies and breakfast rocked!!

Feb 2, 2018Verified Hotels.com guest review

A Traveler, us1 night trip with friends

Best Western Plus City Center, Spokane

Exceptional10.0

Great hotel

Great hotel! Was great location , clean and comfortable.

Feb 2, 2018Verified Hotels.com guest review

Terri, us1 night trip

Best Western Plus City Center, Spokane

Good6.0

Rude Guests on New Year's Eve

New Year's Eve and the guests in the room above me partied until 4am! Not the hotel's fault but it was not a good night!

Dec 31, 2017Verified Hotels.com guest review

Joan, us1 night trip with friends

Best Western Plus City Center, Spokane

Good6.0

Baited and switched...

We were given a handicap room without asking if that was okay. Didnt know until we arrived outside the room! I had booked 2 rooms need to each other and didn't eat to go through the hassle of changing a one night double reservation. This is not the first time this has happened, either. The bathtub looked like an armored tank with all the attached hardware and benches. There was barely room to stand and shower! The second room had an empty shower gel dispenser. The vanity outside the bathrooms in both rooms was a mere 36 inches wide with a permanently attached Keuger coffee maker alongside the sink!! What? Hardly room for two toothbrushes! The tv was a Direct TV with the most confusing remote I have ever seen. On the positive side, the beds were comfortable, breakfast was nice and we had a covered parking garage (December, Spokane, snow). Staff was spotty in helpfulness. Desk staff offered only minimal information resulting in lots of question and answer games. Food/beverage staff very helpful and accommodating. Not sure I will book here again in spite of good location.

Dec 16, 2017Verified Hotels.com guest review

Karen, us1 night trip with friends

Best Western Plus City Center, Spokane

Exceptional10.0

Great Clean Hotel

Great basic hotel near lots of fun places. Super clean and great WiFi too.