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Point of Sale Press Releases

This topic includes press releases issued as a result of agreements with national retailers about point of sale devices reached in Structured Negotiation. Before these negotiations, blind people were forced to disclose their PIN in order to use these devices. Many stories from these negotiations are told in Lainey Feingold's book, Structured Negotiation, A Winning Alternative to Lawsuits.

Raley’s Upgrades Point of Sale Devices: Enhancement Praised by Blind Customers
Sacramento, CA (April 14, 2015) – Raley’s announced today that it has completed a company-wide initiative to improve the checkout experience for all customers with new point of sale devices. Shoppers who are blind or visually impaired will especially benefit from Raley’s new technology. The company replaced all customer-facing POS devices with Verizon MX925 machines.
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Best Buy Adds Tactile Keypads to Improve Checkout Experience for Customers with Visual Impairments
Minneapolis, Minn (March 31, 2010)– Best Buy Co., Inc. today announced that it has begun a nationwide initiative to improve the checkout experience for Best Buy customers who are blind or visually impaired. The company has begun to add tactile keypads to point-of-sale devices at Best Buy stores, enabling shoppers who cannot read information on a touch screen to privately and independently enter their personal identification number (PIN) in order to protect their financial privacy.
The announcement was praised by the American Foundation for the Blind (AFB), American Council of the Blind (ACB), California Council of the Blind (CCB).
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Blind Community Leaders Applaud Trader Joe’s Commitment to Improve Point of Sale Equipment to Benefit Shoppers with Visual Impairments
Sacramento, CA (August 18, 2009)– – American Council of the Blind (ACB), the California Council of the Blind (CCB) and the American Foundation for the Blind (AFB) announced today that they have collaborated with Trader Joe’s to improve the checkout experience of guests with visual impairments and help ensure their privacy. The AFB, ACB, and CCB applaud Trader Joe’s efforts.
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CVS/pharmacy Enhancing Accessibility for the Visually Impaired To Its Web Site and Store Point of Sales Devices
Initiative Announced In Collaboration with State and National Organizations for the Blind
Woonsocket, Rhode Island (July 30, 2009)– CVS/pharmacy, the nation’s largest retail pharmacy, announced today that it is implementing functional improvements to benefit its customers with visual impairments and other disabilities. The Company has installed tactile keypads in all CVS stores and it will enhance its website in 2009.
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Target Improves Point of Sale Equipment to Benefit Shoppers with Visual Impairments
Minneapolis, Minn. (May XX, 2009)– The American Foundation for the Blind (AFB), American Council of the Blind (ACB), California Council of the Blind (CCB) and Target (NYSE:TGT) announced today that the organizations have collaborated to improve the Target checkout experience of guests with visual impairments and ensure their privacy. The AFB, ACB and CCB applaud Target’s efforts and urge other retailers to follow its example.
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Blind Community Leaders Applaud Staples’ Initiative to Enhance Staples.com and Store Point of Sale Equipment
Framingham, MA (April 23, 2009)– Major advocacy groups for the visually impaired applaud Staples’ new initiatives designed to improve service to its customers with visual impairments. Staples will be improving its payment service terminals at the in-store point-of-sale with tactile keypads to protect the privacy and security of shoppers with visual impairments. The company will also make improvements to Staples.com that will benefit customers with visual impairments and other disabilities.
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Dollar General’s New Point of Sale Equipment Praised by Blind Community
Tactile devices will protect financial privacy
Goodlettsville, TN (December 10, 2008)– Dollar General, one of the nation’s largest discount retailers, today announced that it has begun installing new point of sale equipment that will protect the privacy of Dollar General shoppers with visual impairments. The new devices have tactile keys arranged like a standard telephone keypad. They will allow Dollar General shoppers who have difficulty reading information on a touchscreen to privately and independently enter their PIN and other confidential information.
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RITE AID’S WEB SITE AND POINT OF SALE IMPROVEMENTS PRAISED BY BLIND COMMUNITY LEADERS
Camp Hill, PA (May 1, 2008)– In a move praised by state and national blindness organizations, Rite Aid (NYSE:RAD) today announced it has undertaken a nationwide initiative that will benefit Rite Aid customers with visual impairments and other disabilities. As part of the program, Rite Aid has made enhancements to its Web site and has begun installing new point of sale equipment with tactile keypads to protect the privacy and security of all shoppers who have difficulty entering numbers on a flat screen.
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The 7-Eleven Point of Sale (POS) press release is being issued as a result of a settlement agreement negotiated by Lainey and Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind, the American Foundation for the Blind, and the California Council of the Blind. In the Agreement, 7-Eleven agreed to install tactile point of sale devices at all its stores in the United States. The full 7-Eleven POS Settlement Agreement is posted in the Point of Sale Settlements category where you can also find agreements on this issue reached with other national retailers.
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This release about web accessibility and point of sale devices was issued as a result of a Settlement Agreement negotiated by Lainey and co-counsel Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind (ACB), the American Foundation for the Blind, and the California Council of the Blind (CCB). The full Settlement Agreement is posted in the Point of Sale Settlements Category.
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