We've managed to run some remote test on your service and we are currently not seeing anyt line fault that can affect the speed of your connection. I need to further investigate why your modem is currently getting slow speed. Can you help me answer the following questions below:

How many telephone socket(s) do you have at home?:Make and model of the modem?:Age of the modem?:Is the modem connected straight to wall socket without filter?Have you tried a different modem?