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Speak smart make your mark how to speak with tact confidence and poise at work even in sticky situations do you sometimes feel frustrated that you are heard but never understood have you tried to communicate something that got lost in translation despite your best intentions. Dean authored speak smart make your mark how to communicate with tact confidence and poise at work even in sticky situations which was published in 2016 he used to struggle when writing an article for himself but over time he found a formula to write clear concise and compelling articles fast. Get your team access to udemys top 3000 courses anytime anywhere try udemy for business teach on udemy turn what you know into an opportunity and reach millions around the world learn more shopping cart log in. Speak smart make your mark how to communicate with tact confidence and poise at work even in sticky situations dean shams 2790 this book is written for professionals who are in leadership positions ie managers consultants and business owners very often executives get