Frequently asked Questions - International Patient

Queries Related To International Patients - Pre-Registration, Booking Appointments And Formalities In CMC:

I am a new patient going to visit CMC Hospital for the first time. What documents should I bring?
You have to carry your original passport, your relative’s passport and copy of G.O letter with boarding address. If your relative is an Indian, he/she should also have an ID proof.

Is there any document which I should bring to International Relations Office (IRO)?
Yes, you should bring your passport and the online appointment of CMC if you have already booked it online in our website. www.cmch-vellore.edu

Once I complete the online pre-registration form, will my appointment be confirmed?
No, for international patients pre-registration is done only at the IRO however you can bring the confirmed appointments which you have paid in the CMC web site for passport registration in IRO.

Why should I register in IRO each time I come to CMC?
As per State Government order, every foreign national should register each time he/she comes for the treatment.

Is there any formality after registration in IRO office?
Yes, after registration in IRO office, you have to fill the police verification form and register in the police station within 24 hours. (Including Patient and all the relatives)

If I do not register in the police station, is there any problem for me?
Yes, you will have difficulty with treatment and travel.

After registration in police station, any further procedure is required?
Yes, you have to submit the Xerox copy of police verification form to IRO office, which is stamped by the police officer.

If I have a short visa period, and I don’t get an early appointment, whom should I contact?
Contact International Relations officer in IRO 900B or Silver Gate 600 staff, who will help you get an early appointment date.

If my patient is getting admitted in the ward and I need to extend my Visa and get my C- Form. Whom should I contact?
Contact the treating doctor to get the Visa extension letter. (Renewal of visa)
For C-form contact the International Relations Office (IRO) room no. 900 B.

Is it required to fill the pre-registration form for international patient and relatives?
Not required. Pre-registration is only done in the International Relations Office – IRO room No. 900 B (near the exit gate) for international patients. You have to submit the original passport of the patient and all the relatives for registration in the IRO 900B.

Can I get treatment in CMC, if I come alone?
Yes, If you are admitted in the ward, a female attendant is mandatory.

Can I make a new OP appointment online as an international patient?
Yes, you can! Please login to our Website : www.cmch-vellore.edu Are you a patient Book an Appointment.
Kindly fill in the details and submit, you will be directed to new appointment option
Choose the department and read the description about the particular department before proceeding for payment.
Payments can be done through– Net Banking / Debit & Credit card.

How to make an online appointment for repeat International Patient?
Please login our website : www.cmch-vellore.edu Are you a patient Book an Appointment.
Choose the department between frequently visited clinic (or) New Clinic and read the description about the particular department before proceeding for payment.
Payment can be done through –Net Banking/ Indian Debit & International Credit card

What is Net Banking?
Net banking is a facility for patients to pay from your personal bank account toward lab investigations, appointments.www.cmch-vellore.edu Are you a patient Other online services - Online payments.

What is an online payment?
When the doctor orders tests and appointment online, you can use the online payment option through net banking to pay instead of standing in the queue.

What are the modes of payments in online appointment?
Mode of payments – Pay using Debit/ Credit card
Pay using Net Banking

How will I get the receipts and slips when I use the online payment option?
You take the printouts from your personal computer. Please ensure your email id is correct. If you have a problem, please contact the counter G32, ISSCC Building.

What is the procedure for repeat appointment after 3 months?
Use Net Banking or Debit/ Credit card for payment to make your appointment after 3months.
Website www.cmch-vellore.edu