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20 March 2015

Is it time to cash in those frequent flyer miles for good?

Recent news about airlines changing their frequent flyer programs has left some passengers wondering if their bank of miles still has the value it once had. The answer is probably not, and now may be the time to start thinking about getting the most out of them before the rules change again.

Storm cancellations are a reminder to passengers: Know your rights

Passengers already know the routine. An impending storm approaches and airlines begin to cancel flights ahead of the chaos. But unsuspecting flyers might be selling themselves short if they buy the airline's line about what they can or can't do with their tickets.

If miles are as good as cash, could they be stolen too?

Recent news about thieves attempting to breach mileage accounts at two large U.S. airlines has passengers wondering what kind of personal information held by airlines is completely safe. Add mileage programs to the list of digital accounts that people must monitor to keep safe.

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Airline adds stripped down basic economy fare to lure budget flyers

If pilots are forced to retire at a certain age, should aircraft follow suit?

Many flyers don't bat an eyelid when they discover the age of the plane they are flying. After all, a well-maintained aircraft can keep piercing the clouds for decades. But some countries don't want to leave it up to airlines and are instituting age limits for planes allowed to fly in their airspace.

Fingerprints could get you on a plane faster in the near future

A simple fingerprint might help you board a flight more quickly in the near future but it will take more than a special touch to make it work. The real challenge will be convincing airport security authorities that it can replace the various forms of identification currently accepted for travel.

What you see might not be what you get when shopping for flights

The debate over airline pricing transparency has taken many turns, but recently there has been movement that benefits passengers. For a few years, airlines in the U.S. have been required to advertise the entire cost of a ticket, taxes and fees included, or face fines. But some believe the requirements do not go far enough.

The latest airline passenger complaint: Other passengers

That familiar invitation by the captain to sit back, relax and enjoy your flight is in jeopardy. Some passengers are not relaxing and enjoying their flights because others are sitting back -- and right into others' personal space. Welcome to the debate over seat recline etiquette

Airlines on alert again for possible ash cloud disruptions

Scientists in Iceland have raised the aviation risk level to a near-high "orange" as recent volcanic activity could mean a return of ash clouds and the dangers it can pose to airliners. If you thought 2010 was a distant memory, think again.

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Some passengers will have to prove that their electronics work

The latest round of security measures meant to thwart attacks on commercial aviation may have some passengers wondering what will be next. Now, passengers will have to show that the electronics they intend to bring on board can actually function.

U.S. judge rules that government no-fly list violates rights

The U.S. government's secret list of passengers banned from flying on commercial airlines over U.S. airspace has fueled a contentious debate over the need for privacy versus security. A Federal judge has ruled that the way passengers find out and are allowed to take action to be removed from this list violates their right to due process.