The Sky X9E Unlocked is a high performance PC enthusiast’s dream come true. Packing a desktop CPU cooled with liquid metal paste, and supported by an unlocked system BIOS, overclocking a laptop has never been so easy.

Are there any restriction when I load Linux/Ubuntu on my notebook??Apr 03, 2017

All our system have been tested with Linux/Ubuntu and they do work properly. Until recently the only known restriction is you could not use a Killer wireless card with Linux/Ubuntu. Recent releases of Linux has resolved this issue.

Thank You

Can I disable G-Sync temporarily on my Eurocom Notebook?Jun 15, 2017

If your notebook is configured with G-Sync you may encounter some older video games that do not support G-Sync. To play these games you simply temporarily disable G-Sync using the following method...

1. Right click anywhere on the Desktop2. Open the NVidia Control Panel3. On the left side of the screen select - Setup G-Sync4. De-select Enable G-Sync

Can I upgrade my system to use NVidia G-Sync?Jun 11, 2015

Unfortunately No. In order for a notebook to use NVidia G-Sync it must come from the factory with G-Sync enabled. Part of the requirements are as following...

G-Sync is a proprietary adaptive sync technology created by NVidia to eliminate screen tearing and the need for software deterrents such as Vsync. G-Sync eliminates screen tearing by forcing a video display to adapt to the frame rate of the outputting device rather than the other way around, which could traditionally be refreshed halfway through the process of a frame being output by the device, resulting in two frames being shown at once. In order for a device to use G-Sync, it must contain a proprietary G-Sync module sold by NVidia.

Does the P870DM Notebook us the video card on the CPU (iGPU)Jan 26, 2016

The P870DMxx (Sky X9E Extreme Edition) is 100% dGPU based superlaptop and it doesn't use iGPU at all

How do I activate the TPM Module in my Eurocom notebookJun 05, 2015PDF Document

To learn how to activate the TPM module in your Eurocom Notebook please download the attached .PDF document.

How do I turn off the Driver Auto Updates for Windows 10? They keep updating drivers I do not want updatedJun 15, 2017

Occasionally Microsoft will use their Auto Update feature in Windows 10 and will send out new drivers to your notebook. Generally this is fine however sometimes you do not want drivers such as your Video Card drivers updated as the newest drivers will not work properly in your notebook. To turn off these driver updates please follow this easy procedure...

1. Click Start, right-click Computer, and then click Properties.2. In the Tasks list, click Advanced System Settings.3. On the System Properties dialog box, click the Hardware tab, and then click Windows Update Driver Settings.4. Select Never check for drivers when I connect a device.5. Click OK twice, and then close the System dialog box.

I am getting a black screen during Windows 10 Pro x64 installation. What should I do?Jan 16, 2016

Please verify that your UEFI is enabled in the BIOS. This is required for the install to work!

Where do I find drivers for my new VGA card?Jun 05, 2015

The drivers for all Video Cards are available in our Product Showroom. On the Orange Options Menu you will see a series of links. Please choose Drivers and you will be taken to the proper drivers for your notebook.

Will my new notebook with a 10 series video card function in Linux?Oct 20, 2016

Yes it sure will. New drivers have been released that have resolved past problems. The only restriction is that RAID will not work with Linux OS on Eurocom Notebooks

Can I put Linux on my Eurocom Notebook??Aug 12, 2015

Yes...You sure can. There are two conditions however...

1) You must have an Intel Wireless card

Realtek and Killer wireless cards ARE NOT supported in Linux. Please ensure you have an Intel Wireless Card in your notebook

2) You cannot be using RAID

Linux cannot support RAID in a Eurocom Notebook. If you must use RAID then you must use a Windows operating system.

If you are interested, when you purchase a new Eurocom Notebook you can request we install a Linux OS for you. We can install Ubuntu 14.04 LTS and the cost is $75.00

Is it possible to turn the system fans on Full Speed to ensure my notebook remains cool?Jun 15, 2017

During normal use the fans will increase speed on their own as heat builds however, many users like to prevent the temps in their notebook from building so they toggle the fans to full speed before stressing the notebook.

If you are just sitting down to intense gaming or starting some heavy workload on your notebook and you want to turn your fans on full speed to keep things nice and cool, simply use the keystroke FN-1 and this will toggle the fans to full speed. Toggle the FN-1 again and the fans will return to their normal speed as you choose.

On the Eurocom Tornado notebook there is a Fan button on the top case that will throttle the fans to full speed and back to normal as it is pushed. This is the only model Eurocom notebook that does not use the FN-1 selection to control fan speed.

Can I use an M.2 Drive as my primary hard drive or do I need a standard Hard drive installed?Jan 14, 2016

If your notebook is equipped with an M.2 Hard Drive you can use it alone and as the primary drive in your notebook. There are no restriction on how it can be used.

Thanks

How do I flash my Notebook with a new BIOS?Aug 13, 2015

In order to get some of new GPUs working in your system you may require to update the BIOS. Please contact our Support Team using this Support Request Form

I want to install Linux Mint in my Eurocom Sky X9C/X7C or X4C. Are their any known issues?Jan 29, 2018

I want to install Linux Mint. Are their any known issues?

Yes...If you load Linux Mint the IRST (Intel Rapid Storage Technology) will not run correctly. This will mean you cannot setup any type of RAID setup with your Hard Drives. If you are not interested in running any type of RAID array, this issue will not effect you.