Sometimes, during the normal activity, CA7ONL can abnormally end S0C3 with message CA-7.MAIN - LENGTH CHECK FAILED, R0=nnnnnnnn R1=nnnnnnnn and a restart of the task can help bypassing the problem.

Article Id:8287

Status:Published

Updated On:14-02-2018 07:56

Legacy Id:TEC1664337

Products:

CA Workload Automation CA 7 Edition

Issue/Introduction:

CA7ONL is the task which manages the CA 7 Central Control System. It performs an initialization process starting the functions that schedule and control the production environment. It is also responsible to process all the CA7 commands entered via Online Interface or batch job (like BTI or CCI Terminal).

Sometimes it can happen that during the normal activity CA7ONL abnormally terminates with the following messages and Symptom Dump:

This is the message text for CA-7.MAIN, as reported in the CA7 Workload Automation Message Reference Guide:

CA-7.MAIN

- LENGTH CHECK FAILED, R0=xxxxxxxx R1=xxxxxxxx

Reason:

A storage integrity violation is suspected.

Action:

Contact your installation specialist for assistance.

So, it should be investigated if any command or product activity could have caused this storage violation looking at the product log data that can be extracted using the SASSXTRK program spanning the timeframe of this abend.

TEC540443 can be consulted to obtain this CA7 internal log data.

Environment:

CA 7

Resolution:

In the past some PTFs were published for old releases of CA7 in order to cure the error CA-7.MAIN - LENGTH CHECK FAILED, R0=nnnnnnnn R1=nnnnnnnn .

If all these PTFs are applied or there isn’t any PTF published for this abend, it is necessary to get the CA7 internal log data spanning the timeframe of the problem and research in it if any command looking like:

…FORCE (Optional) Specifies to force the cancellation of the job. If the job to dump the log data set is to be canceled, FORCE=YES must be specified to prevent the job from being resubmitted. FORCE=YES must be used when a job to be canceled shows a status of SKELETON or RETRY. FORCE=YES must be used to cancel a job with connected resources. Important!Use of this option can potentially cause CA Workload Automation SE to abend; therefore, it should only be used as a last resort