To achieve high-quality designs, processes, and services that meet or exceed industry standards, it is crucial to identify all potential failures throughout a system and work to minimize or prevent their occurrence or effects.

When errors or incidents within a product or system occur, organizations need a clear, systematic way to address the incident, develop and manage a plan of action to correct it, and ensure that these processes have a positive effect on future performance.

To manage costs and ensure reliability over the lifetime of any product, you need to have a complete picture of the maintenance and repair metrics. This information is also necessary to maximize system availability and maintain compliance with globally accepted standards for maintainability and reliability.

Reliability, safety and maintainability are vital to product and program success. But to be most effective, these factors must be evaluated—not only early in the requirements definition process—but continually throughout the design, manufacturing, and service development planning phases.

To ensure a positive customer experience, it is necessary to quantify whether product performance, under anticipated conditions, will match the goals established for it by industry standards or organizational objectives.

To accurately predict competitive performance over the course of a product’s life, it is essential to gather and analyze a wide range of life data from diverse sources, including design and development, testing, field studies, and customer returns.

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InSight

Multi-dimensional product analytics

There are many dimensions of product performance. Cost, reliability, and level of environmental compliance are a few examples. Manufacturers struggle to gain visibility into a product’s expected performance against each of these measures early in the development process so that improvements can be made more easily and with the least expense. Ideally, companies would even be able to understand how these dimensions change in concert, and assess how decisions in one area might affect the product’s performance in another. ERP and business intelligence solutions cannot help as they lack the requisite analysis capabilities and deep knowledge of the product Bill of Materials. Enter InSight, PTC’s product analytics software. InSight helps manufacturers measure and improve product performance along multiple dimensions, which ultimately yields better-performing, more profitable products that meet cost targets.

Features & Benefits

Aggregates data from a variety of sources, enables the measurement and management of key product performance metrics along multiple dimensions

Presents analysis results in a meaningful way and makes them accessible and available to stakeholders throughout the enterprise

Allows influence over earliest phases of product development where decisions have the most impact and are least expensive

Works over entire product lifecycle, enabling continuous improvement efforts and ensuring performance targets are achieved, even as targets tighten