In addition to getting invoices paid earlier,
the Program offers your business many other benefits including increased
cash flow, daily rather than weekly payments, detailed remittance
advice available online, dedicated customer service team for payment
inquiries and early warning of mismatched invoices.

Who should I contact with questions
regarding product prices or quantities?

Please direct questions regarding product price
or quantity to your client or the plant/facility in which materials
or services were delivered.

Who should I contact with questions
regarding payments?

Most of your questions will be answered in the
FAQ, Glossary and other pages of the web site. If you still cannot
find an answer please contact TPS Customer Service via e-mail (info@getps.com).

Who should I contact if I have
additional questions?

Please contact TPS.Europe@ge.com for Program Information
or TPS Customer Service (info@getps.com) for any other
questions.

Site Functionality

Who should I contact if I forget or need to change my password and user ID?

You can reset your password and user ID by contacting the Program
Administrator in your company. If you do not know who your internal
Program Administrator is, you can contact TPS Customer Service via
e-mail (info@getps.com).

How can I download invoice data?

Select the download button on the Invoice/Payment
Inquiry page of this website. The data will be stored in CSV format
in the file folder you specify. Files in CSV format can be opened
in most spreadsheet applications.

How can I add more users for
this web site?

You can add users for this website by contacting
your Program Administrator or by contacting TPS Customer Service
via e-mail (info@getps.com).

See invoice details on this site and communication sent to you by TPS and/or your client. The invoice details can be seen by logging into the secured part of the website, navigating to the invoice overview and clicking on a specific invoice number. A new window will pop-up.

What should I do when I do not
find a payment using the Search options?

Please try again using another search options
or contact customer service contact TPS Customer Service via e-mail
(info@getps.com).