I stayed at Azio hotel during my IRONMAN race in Sep 2014. The staff were perfect. There were Bell, Lusri, and Emily.

They were totally helpful and nice. I would recommend anyone who is coming here for sport competition especially the next IRONMAN 2015.
The room is a bit small, please stay alone if you have your bike.
Perfect place.
Free wifi and water refill throughout my stay. loving it.

At first I was afraid of the hotel condition as written by others customer, but once I stay there, it feels like home, RM58 for single room with bathroom and air-conditioner! There's more but I'm to lazy to list hahaha.

Anyway the staff is very very very friendly, that's why I said it feels like home :)

Air conditional has no remote control!
No towel or shampoo provided!
Neither mattress nor blanket provided!
Bath with fresh cool shower!
Fan cannot be use (switch removed)!
Electrical plug damaged (no plug for charging hand-phone or computer)!
No electricity, fuse breakdown (whole night no electricity, hot+mosquito) went to reception but no people, they even off the phone when we call them!!! They ignore the customer and ignore to repair the electricity!!! Very bad!!!

Not good. During Check-In, I was refused to provide the room even it was booked . After long discussion and showing my online booking on my laptop even they were reluctant to provide me the room.

After words I was provided a room having bad smell and faulty bathroom having no soaps and Tissues. No hanging facility for hanging cloth in Wardrobe and Washroom.There were many insects and spider's webs. The room was not cleaned properly. Twenty four hours customer services unavailable.

had a feeling of reservations at first about the hotel due to the location and the rating of the hotel.

but the comfort, the size of the room and the personalized service by the proprietor gave us no regrets of staying there. the wife she would stay there again the next time we're here, and would recommend her family members to the place. one thing was that there was no bustle with other tenants like big hotels - privacy.

When I reach Hotel at 10am+, the staff told us check in time is 2pm. Thus my family decided to go to breakfast and visit some view point in Pulau Langkawi.

Before that, I request that both of our room must be in twin bed size. We went back hotel for check in at 2.30pm, receptionist told us room is not ready, asked us to wait again. 2.50pm, we finally check in our room successfully, who knows our room become double bed size room. I call reception and repeat my request. They just keep saying that because of peak season, all room is under reservation and there's no room for exchange. My younger bro n my sis in law were very unsatisfactory with this kind of service so my younger bro made complain over counter. Just a minutes they already arrange 2 rooms for exchange. The room is quite dirty, KFC from the previous visitors still left inside the room. Refrigerator is spoilt. The best part was the 2nd night we stay,hose inside bathroom suddenly burst and become floating.. Overall My Hotel gave my family and me a very bad impression. Bad service, dirty room and poor breakfast.

i like very much to stay in this hotel, breakfast is very delicious, and have private beach, and swimming pool is very large, you really can enjoy in this hotel, room is fantastic, clean, large, staff is nice and i will choose this hotel again if i came back to langkawi, tks westin hotel

The resort is very well maintained and it was amazingly scenic and beautiful. There were so many options and varieties for breakfast.

It is advisable to rent a car, which will help explore Langkawi. Resort staff has been very friendly, warm and helping. The check-in/check-out was very prompt. My stay has been excellent and I thoroughly enjoyed my stay along with my family. Good job "The Ocean Residence Resort" Team !!

The hotel manager gave us a ride to the ferry because taxis were not available on the Eid holiday. The king size bed was nice a comfortable.

There was free hot and cold water. The hotel manager let us borrow a knife to cut fruit. He told us where to go for a scooter rental. He let us park the scooter under the cover of the building so it would not get wet. I would definitely stay there again.

I have to say that I had slept very well that night, as I'm quite a light sleeper usually. The comfy blanket and the mattress plus, I must stress here, the 'exceptionally' cooling AC, have altogether made my sleep last till the next morning.

The visual effect of the room, being the wall painted in blue color and furnitures in white colour, has certainly made my stay ever more comfortable , that you don't feel like going anywhere other than staying the cooling room to surf Wi,Fi all day! There's a tv lounge outside the room where you could kill your idle time to just sit back and relax. And if that's not enough, engage a spa service located downstairs and have your tired feet pampered. You could even dine in at a restaurant run by the same hotel, where mainly western food are served at reasonable prices (with special discounts).

stayed in a beach villa with a sea view and the location of this hotel is amazing with lovely clean soft sand and the sea 10 meters from your room.

we stayed in the low season so there was only about four other couples at the hotel.
wrong season. according to hotel people the best time to visit koh mook is during christmas and new year. please dont go during april- august. bad time and bad storm.
the beach is nice and the best so far.

the stay was great. the check in was a little troublesome as we had to go by seaview hotel to check in and pick up the keys.

the check in was quick.
the exterior of the apartment was alright but only 1 lift available. the apartment was clean and tidy, air conditioner was fulling functioning in all rooms but needed a clean up. one of the room doors had the knob fixed reversed but no issues about it.
the best feature about the apartment that it was spacious and very near town. roughly 10min walk to kuah town.
great place to rent for a group vacation.

Overall, the stay was good as it caters the need for a family of five. However, the apartment management should seriously look into the cleanliness of the bathrooms as the were black moss everywhere with a damp smell which makes bathing very uncomfortable.

The rooms should be tiled instead of carpeted as the were some stains on the carpets which might make some guests uncomfortable. When we step into the apartment for the first time, the damp smell trapped within the apartment hit our nose first making all of us very uncomfortable. we had to ask the maintenance to spray some perfumes around the apartment.
Otherwise, everything was fine and the receptionist was quick to respond whenever we needed something. The safety locks on the main door could be upgraded.

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More about Kuah

Kuah is the main town on Langkawi, with all of the island’s administrative offices and major shopping complexes. There are many hotels in Kuah, including the island’s best selection of budget accommodation.

Langkawi was one of Malaysia’s first attempts at modern tourism. Development began in the 1990s, but proceeded slowly enough that the atmosphere is still laid-back. Kuah receives plenty of domestic tourists along with international budget travelers.

Dive shops in Kuah equip tourists with all of the equipment they need to go diving at Pulau Payar Marine Park. Visitors keen to take up diving for the first time can enroll in PADI certification classes. The marine park is also good for snorkeling. Yachting is the other major water sport in Kuah, with regattas staged each year at the Royal Langkawi Yacht Club.

Caving is popular on Langkawi. Some tours visit caves, but it’s just as feasible to rent a motorbike in Kuah and explore independently. Landak Cave is closest to Kuah. Inside is an expansive chamber and plenty of unique rock formations.

For tourists, shopping is the main reason to go to Kuah. Langkawi has been a ‘duty-free zone’ since the 1980s, and there are many shopping outlets here in reach of hotels in Kuah. Langkawi Parade and Langkawi Fair Shopping Mall are two of the best places to shop for duty-free merchandise.