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The Manager's Toolkit

A Practical Guide to Managing People at Work

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.

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What people are saying

We analyzed reviews for this course to surface learners' thoughts about it

people at work in 5 reviews

Useful & very practical guide to new Managers & a refresher to seasoned managers That was a great start to manage people at work.. thanks to everyone in Birkbeck University and UCL.

Recommended for new learner of the subject as well as anyone who wants to refresh their skill with some great lecture on managing people at work.

I really like this course as it show many subjects that are useful to manage people at work in a very understandable way Great course!

IIts original,very insightful,and educative,above all content is evidence Thank you for providing an excellent introduction to managing people at work.

recommend this course in 5 reviews

I highly recommend this course to all People Managers and executive leadership.

Would recommend this course to anyone that is interested in a leadership or management role.

I will strongly recommend this course for every manager irrespective of the number of staff, small, medium or large organization.You also need this in managing even conflicts in the home and society in general, not just in the work place.

Definitely will recommend this course.

I will recommend this course why because it is covering major topics in HR and all the professors are explaining the subject with example so only it was too easy to understand.

managing people in 4 reviews

Very useful course for those managing people.

I recommend it to anyone dealing or interested in managing people.

very well in 4 reviews

Excellent course material, very well paced Excellent Course!

Except just one week, this course is build very well.

Very well detailed and written.

will recommend in 3 reviews

Great course!Definitely will recommend it.

university of london in one review

Ver efffective :) :) :) excellent I was very enthusiastic to follow this inspiring course delivered by the prestigious University of London (Birkbeck) about “How to Manage People at work”.Dr.

Chris Dewberry, Lecturer and Course Director did an absolute and fantastic job by presenting this course and sharing recommendable & actionable strategies.This course isn’t solitary for ongoing learners seeking to add or master their managerial position, but its also advocated for employee(s) searching better work environment and performance by understanding the HR theories, policies and procedures.By understanding their views and Performance Management strategies, any employee(s) will positively benefits the outcome of this outstanding course.I really loved the different video’s involving actors, showcasing different scenario’s/situations of well-known work cases.The video recording and HD production, is very well prepared!I was highly impressed by the excellent teaching sessions from Katerina Penna (Teaching numbers of HR related modules for the University of London's Human Resource Management Program provided by Birkbeck).Last but not least, I was wonderfully impressed by the charismatic Dr. Juliet Hassard advices and strategies.

(lecturer in Occupational Health Psychology and Deputy Director of the Center for Sustainable Working Life at Birkbeck College, University of London).This is an unconditional stellar course and; unquestionably deserve a flawless 5 star rating!!!!!

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