and finally…a good news Rugby Story!

Broughton RUFC and Bishopsgate have recently renewed their sponsorship deal to build on the collaboration initiated 18 months ago between Tim Bloch (Bishopsgate MD) and Nick Jones (Bishopsgate Night Shift Manager). Nick is at the centre of things for Bishopsgate at night when the trunk vehicles meet each night and he plays a central role, as can be seen from the picture on the pitch, behind the scenes at Broughton RUFC. Although England RFU may not have fared as well as many hoped in the Rugby World Cup there were smiles all-round the Bishopsgate Manchester Depot as Broughton RUFC started the season as they mean to go on – as winners. Martin Gorman, Bishopsgate Manchester Depot Manager, noted “Everyone at Bishopsgate were really pleased to hear how well Broughton RUFC had done recently when they beat local rivals Eccles RFU 83 points to 7 at Salford.” After the game Nick commented, “The Broughton lads, modelling our new kit, were eager to kick-start the season with a win and that’s exactly what we did providing plenty of confidence going forward for the rest of the season” Broughton RUFC Chairman, Ian Mac added, “I was pleased to see all our hard work paying off in the opening game of the season” Bishopsgate’s Manchester depot are used to winning as they are consistently the top performing depot within the business and they set the bar for everyone else to follow. Performance is tracked at Bishopsgate by the central customer service team based in Royal Wotton Bassett, across all depots using the powerful customer focused software and tracked through the very demanding set of quality conformance objectives. In simple terms a promise broken or non-conformance is a failure however small and even if the final delivery is achieved on time and in full. This data is utilised by all the key players within the business to help their focus on continual improvement and maintain a customer service level of over 99%. Let’s hope Bishopsgate and Broughton RFC continue to meet and exceed all expectations!

I just wanted to express my appreciation to Bishopsgate and all it’s management, back office staff, warehouse personnel and driving crews for all their work and effort on behalf of the UK Schneider ITB and our end customers since taking us on as a customer in May.

Under difficult circumstances and tight time frames you have met and indeed exceeded our expectations. read more

Schneider ElectricCyril Flynn
UKL & IEL Logistics Manager

I just wanted to say how very grateful I am to the team who attended my delivery today in Leeds. They went above and beyond to ensure that the delivery went right first time. They were fantastic and I think I would have been in tears without their help.

Christine Sommerville

Can you please send our thanks for the excellent help and assistance we received yesterday from The driver Rick and Aaron on the delivery of the 6 machines delivered to BSkyB Harlequin building.

They were so helpful.
Many thanks

Apogee International LtdIan Kirkman
Joint Managing Director

I would like to take this opportunity to pass on my appreciation for the hard and professional services received from Robert Greenaway and Hugh Rodgers today. Their helpfulness and hard-working attitude are a credit to your company.

Atos Origin UKL.Lavery

I’ve been with Draeger for 10 years and Bishopsgate are by far the most professional logistics company I’ve dealt with!

Just a quick note to ask you to pass on my thanks to your drivers Tony Seager & Chris Hopkins for the excellent job they did with the delivery of 20 large pallets of equipment to Nottingham City Hospital. They did a sterling job and made things much easier for my engineers.

Draeger MedicalSteve Brunskill
Regional Service Manager

I am writing to praise your two delivery drivers who delivered the new cooker into our showroom this morning. They took great care and consideration in unwrapping it, taking it through the showroom and into its space. Too many times we receive deliveries and the drivers just don’t bother. It was very much appreciated!! Many thanks again!!

Creative ClassicsDavid Coughtrie

A totally professional job from the call to the final placement of the goods. Superb. As a former truck driver with 25 years experience I know how jobs like this should be done. I have to say I could not been happier with my delivery today. A totally professional job from the call to say they were on their way to ensuring I was happy with the placement of the goods. Superb

The Tea RoomChristopher May

This is by far the best stock audit I have ever attended! I would just like to take this opportunity to that not only you guys but also all the warehouse guys involved – what a great “team” effort this was that I would like you to pass my thanks onto them all personally. read more