Video is Choppy or Ends Early

If a video doesn’t play continuously (it stops and starts while you’re watching), or stops early, try these troubleshooting steps: Check your internet connection. You'll need a broadband connection with at least 2 Mbps for the best viewing experience.Change the video quality to a lower setting to see if the video begins to load. Pause the video, then change the quality. Allow the gray bar at the bottom of the player to load. Try playing the video again.If the video still doesn’t load, clear your browser’s cache and cookies and try viewing the video again.

Change video qualityChange the video quality by going to the gear icon in the corner of the video player, and selecting your preferred quality.