If you don't have your iPhone, but your Apple Watch is working, you can erase all content and settings on your Apple Watch. On your Apple Watch, tap Settings > General > Reset > Erase all Content and Settings. For Apple Watch Series 4 (GPS + Cellular) or Apple Watch Series 3 (GPS + Cellular), tap Erase All to remove your plan.

Remove your Apple Watch band

You don’t need to send in your Apple Watch band or other accessories.

Learn how to remove your band. If you have a Link Bracelet band, remember to separate the links before you remove the band.

Send in your Apple Watch

If you arranged a repair request, you should have received instructions for how to mail in your Apple Watch. If you already received a replacement Apple Watch, follow these steps to set it up.

Before you drop off your Apple Watch

You might want to make an appointment before you go to a service location, like an Apple Store, Apple Authorized Service Provider, or carrier. You might need to sign in with your Apple ID to make a reservation.

Get ready for service

Follow these steps. If your device won't turn on or respond, finish as many steps as possible:

A form of personal identification, like a drivers license, passport, or other government-issued ID

Drop off your Apple Watch

When you drop off your Apple Watch, you might need to unpair it. When you unpair, your iPhone will try to create a backup of your Apple Watch. When your device returns from service, you can use the backup to restore your Apple Watch.