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Searches Redirected - Resistant to Fixes

flufferpookins

Posted 17 September 2011 - 10:56 PM

flufferpookins

New Member

Member

6 posts

Hi.Thanks in advance.The problem is that when I click on a search result, I am redirected to another site. It was never happening all the time and now that I have run various fixes, it is happening about 10% of the time, perhaps even less than that. But it is still happening. Here are the fixes I have done.

I started with malwarebytes which identified several trojans and registry changes and removed some, but reported that not all files could be removedI ran SuperAntiSpyware which identified 3 trojans and claimed to have removed them successfully, but I was still having some redirected searches.I found the "Geeks To Go" site and followed the instructions for malware that redirects google searches, but I am still having the same occasional problems. The kaspersky scan did nt detect any problems or suspicious files.Unfortunately I do not remember the names of the trojans detected by malwarebytes or superantivirus. I have run both of those scans again and neither picks up anything any more.

I am pasting my OTL log below. Thanks again for any help you can offer.-Trisha

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select "Perform Quick Scan", then click Scan.

The scan may take some time to finish, so please be patient.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and click Remove Selected.

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

flufferpookins

Posted 18 September 2011 - 04:20 PM

flufferpookins

New Member

Topic Starter

Member

6 posts

Hi there.Thanks again for your quick reply. I followed the instructions and will paste the OTL and then mbam logs below. Mbam did identify and remove 2 trojan entries, but I am still getting redirects on my searches Your continued help and the speediness of your replies is very appreciated. Log files below.-Trisha

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

Double click on ComboFix.exe & follow the prompts.

Accept the disclaimer and allow to update if it asks

When finished, it shall produce a log for you.

Please include the C:\ComboFix.txt in your next reply.

Notes:1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

flufferpookins

Posted 20 September 2011 - 03:28 PM

flufferpookins

New Member

Topic Starter

Member

6 posts

Hi.Thanks for finding the hidden problem. After the previous run, I had uninstalled Symantec and installed Avast virus protection. I had been meaning to do that for awhile and figured it was a good time to do it. When I ran OTL, Avast got involved, but I think everything ran ok. Searches seem to be very happy now. No redirects (so far) and working faster now too.

Essexboy

Posted 21 September 2011 - 11:00 AM

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands
[resethosts]
[purity]
[emptytemp]
[EMPTYFLASH]
[Reboot]

Then click the Run Fix button at the top

Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

Hold down the Windows key + R on your keyboard. This will display the Run dialogue box

In the Run box, type in ComboFix /Uninstall(Notice the space between the "x" and "/") then click OK

Follow the prompts on the screen

A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

Click Start.

Open My Computer.

Select the Tools menu and click Folder Options.

Select the View Tab.

Under the Hidden files and folders heading select Do not show hidden files and folders.

Click Yes to confirm.

Click OK.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.

flufferpookins

Posted 22 September 2011 - 12:07 AM

flufferpookins

New Member

Topic Starter

Member

6 posts

Hi there. Thanks again
I ran OTL successfully following your instructions.
I had trouble with uninstalling ComboFix. At first I did not turn off Avast and it caused problems. Eventually I got a message saying that I could not run ComboFix in compatibility mode. Then I turned off Avast and tried again. This time it ran, but I got two messages as it was running saying that it could not open specific files. I had the choice of - Abort - Retry - Ignore. I chose ignore. ComboFix uninstall continued running to the end and I got a message that the uninstall was complete. I was concerned about the error message, but decided to finish up with the other instructions. I hope this was the right move.

I had a little trouble with the hidden files because the instructions were for XP and I have Vista, but I figured it out and was all proud of myself

Everything else ran smoothly, but I still have on my desktop a shortcut to "GooredFix". I don't see how to uninstall that.

I downloaded FileHippo which was new to me. I updated everything. I ran Windows Update and there was actually one update that hadn't been done yet, so I did that one too.