The faster internal applications can be developed and deployed, the sooner they will deliver benefits for the business. That’s an easy statement to understand, but not so easy to bring to reality. Read More »

You’ll want to learn how Cisco’s John Manville leveraged an internal, private, infrastructure-as-a-service cloud to drive business value.

View John Manville’s Cloud Insights Video Podcast

John Manville is responsible for Cisco’s Global IT infrastructure – which includes the data centers, networks, platforms and more. Overall, John’s role is to implement Fast IT, which is really about being adaptable and responsive to business needs.

What technology helps drive this responsiveness and adaptability? “There are many solutions that can help, but if I had to sum it up in one word, that word is cloud” replied John .

Cisco uses internal cloud technology for several important business imperatives. Through the cloud, we are balancing internal IT workloads and providing our engineering team the tools needed for OS development. We are also using the internal cloud for external capabilities. For example, Cisco Smart Services uses our internal cloud to offer services to external customers.

Recently, John had the chance to participate in a new Cloud Insights Video Podcast to discuss the challenges his team faced prior to cloud implementation. Like most IT teams, they were challenged by speed of delivery of business capabilities, driving Total Cost of Ownership (TCO) down and completing maintenance on the underlying infrastructure with minimal impact on the business users or applications they need on a daily basis.

To offset these challenges, his team developed and deployed CITEIS (Cisco IT Elastic Infrastructure Services), an internal, private, infrastructure-as-a-service cloud. CITEIS started off as a way to provision virtual machines, but the team quickly realized that it wasn’t enough so they added on more middleware and database capabilities . Now, it’s a rich service that John’s team offers to their clients.

Building our Cisco IT Elastic Infrastructure Services (CITEIS) has been a journey of planning, development, and deployment. Cisco customers will find the steps we’ve taken helpful in looking at their own plans for offering IT private cloud services.

My team maintains and supports Cisco IT’s internal implementation of the Cisco WebEx Social collaboration platform. Cisco employees use WebEx Social for internal collaboration and knowledge sharing in online communities, and as a central repository for documents, videos, and other information resources. Read More »

The Cisco IT Elastic Infrastructure Services program, or CITEIS, is our internal implementation of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) resources in a private cloud. CITEIS is designed to provide a consumer-type IT experience to our developers while Cisco IT maintains governance and control over the infrastructure. Read More »

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