Member Satisfaction Survey

Our Member Satisfaction Survey was undertaken by David Hedges of Cyngor Da who conducted a mix of meetings, telephone surveys and online surveys with 35 CEOs as well as an online survey with the wider membership. This wider survey recieved 69 responses. 15 Chairs and Vice Chairs also took part in a round table discussion at CHC's Leadership Conference in June.

Overall, the findings are positive but there are a number of clear areas where we can, and will, improve on. We will be using the findings to inform our next corporate plan for 2019-2022.