If that does not correct the issue & your items are still missing, you will need to Contact Support as they are the ONLY people that can see what has happened on your account & make any necessary corrections. No one on the forums can see what happened to your stuff or do anything about recovering it.

After emailing Support, you will receive an automated reply confirming receipt of your email & giving you a ticket number. You will then be contacted again when your ticket is dealt with.

Please be patient, Support sometimes receive a high volume of tickets & this can lead to an increase in response times.

NOTE: If you are missing exactly 2000 gold - Did you start your gold mine or rename your horse or boat?

when I log in, i noticed that i lost over 2k of my gold. What happened? last night it was around 3882, now its 1882. I want my golds back. please help.

2K is the amount needed to start the gold mine, did you do that & forget? If not, try the things suggested by Pinjo above & if you still don`t see your gold, you will need to contact support.... Good luck :thumbup:

877 of my gold was missing and two cions that i get to spend the wheel i did not get and on another day i got and emil it i was to get 677 in gold were is it?

If you are missing items, gold or farm dollar and it doesn't help to reload your game (using ctrl +F5) and/or empty your browser and flash caches you will have to contact support. They're the only ones that can help you.

April 27th 2015 i had 1503 gold april 28th 2015 1400 gold missing vanished i noticed a few times gold small amounts vanish but i was saving to invest in the gold mine reached 1503 then poof 1400 gone no response from support too many of the players are having this problem which needs to be resolved

Did you get the auto-response from support, confirming they got your email? If not, you should send it again.
If you did get that, then all you can do is wait, I heard they have a bit of a backlog at the moment, so might be slower than usual.

They will be able to tell you where your gold went. Given the rough amount of gold, it could have been an accidential upgrade of the nursery or water tower, but I'm just taking guesses here. As I said, for more info, please check with support.

Interesting amount, I appear to have lost 765, I needed to spend 750 for next prime spending level and while I was sitting not touching anything, the prime spending icon flashed onto the screen to say I had reached next level...it was actually 15 over the next level when I looked, so I have no clue how that 765 spent itself, or what it bought lol 8|

You will need to contact support hawking, there is a link at the bottom of the page. I tried but it said support is unavailable, so have to try again later.

I was playing this morning and sometime between 8am & 10:30am (West Coast) I noticed 10,000 in gold missing from my account. I had not purchased anything or upgraded with gold. I sent an e-mail but haven't heard from the support staff. Anyone else with this problem?