At Bayside Clinic, founded in 1996; the first Rural Health Clinic in Chambers County, we focus on the patient. You are our primary concern. All of our providers and staff work together, using a team model of care, to ensure that we listen and learn your needs and concerns. Our patients and customers are the reason we exist.

Our professional staff provides a wide range of capabilities and experience. This structure was designed to take care of the whole family; from infants to grandparents, across the entire continuum of care. We are here to help you through the many stages of life. As an integral part of the CCPHD#1 family, Bayside Clinic’s mission is “To identify and serve the healthcare needs of the community by providing the best care possible.” Our focus is you. Our goal is your satisfaction.

We believe you have a right to receive considerate, respectful care, based on your social, physical and spiritual needs, no matter your ethnicity, origin or financial situation. We will work to insure that you receive accurate, timely and easily understood information about our programs and services. We will strive to make you aware of all your treatment options and alternatives, and we will encourage you to participate in decisions about your care. We will provide an environment where you may speak in confidence with any member of our staff, knowing that your personal healthcare information will be protected.

We ask that you provide accurate information regarding your medical issues and concerns, including social and family history. And we ask you to comply with instructions regarding your plan of care. This will allow us to better assist you in the healing process, so that together, we can produce the best outcome possible.

We accept most major medical insurance, and will be happy to bill your carrier for you. To support this process, we ask that you provide our staff with current insurance information, promptly fulfill any financial obligations, and keep appointments as scheduled, or notify our staff promptly if you need to cancel or reschedule.

To operate as efficiently as possible, we take messages on all phone calls and forward those messages to the most appropriate member of our staff, who will respond as promptly as possible. Information gathered in the message taking process will assist us in better serving g you.

We will foster open lines of communication. In those instances where you may feel you have not been treated appropriately or fairly, we provide a process by which to address any and all concerns, positive or negative.