Hospitality Contact Centers

Happy Customers, Happy Business

Protect your brand with the most secure contact center in the industry and allow your customers to reach you in the ways that are most comfortable to them. Whether its voice, social media, chats, or email, we have you covered.

Security Mindset

DoD JITC Approval

As the only contact center with DoD JITC approval, we understand the most rigorous security concerns and leverage that same assurance for you and your customers.

Don’t Get Locked In, It’s Your Voice

We work with the phone resources you have today

We can move everything to the cloud, but if you are happy with your phone switch or not ready to move your voice to the cloud, no problem, T-Metrics works with the phone resources you have today. When it’s time to change your voice system, be confident that your contact center will upgrade right along with it.

Contact

Our office is staffed from 8am-6pm Eastern. Our On-Call team is available 24/7 for emergencies. If this is an emergency, please call us @ 704-525-5551. If it's not, shoot us an email and we'll respond on the next business day.

Our office is staffed from 8am-6pm Eastern. Our On-Call team is available 24/7 for emergencies, and until 10pm Eastern for non-emergencies. Since it's before 10pm, feel free to give us a call and we'll be happy to help. If you'd rather wait for a reply, shoot us an email and we'll respond on the next business day.

Our office is closed for the holiday. Our On-Call team is available 24/7 for emergencies. If this is an emergency, please call us @ 704-525-5551. If it's not, shoot us an email and we'll respond on the next business day.