We have a training session on today where we have people using both apple and Windows devices,

Of the 8 devices being used, 2 are LAN,the rest working wifi. the two Apple devices keep dropping off the wifi, whilst the other 6 devices (two LAN and 4 wifi) have no problems,

We have two WAP points and have had the issue on both WAP points with Apple devicos (ipads and macbooks - no issue son iphones). Any suggestions - could it be that Apple have had update overnight which is effecting wifi connectivity - all the machines were in use on the same wifi network yesterday without issues

6 Replies

We had a similar problem to this last year and we had to change the channel our wireless networks were broadcasting on. Can't remember from what to what though. Sorry not very detailed but hope it helps.

We've had this. Only thing I can say about it is that Apple Devices just aren't very good with wifi it seems. Just make sure they're all updated and test them on other wifi access points. It was a pain for us as well.

It's not that iThings "aren't very good with WiFi". It's that Apple tends to use only the latest technologies in their products. You'll want to check your APs for firmware updates, and take a look at the authentication and encryption settings. You may find a firmware update will help, or you may discover that you'll need to tweak TKIP vs AES or WPA vs WPA2.

For example, I had someone bring a MacBook Air into my shop earlier this week. His connection to his (new) Verizon MiFi card was unstable, but the other (Windows) devices and smartphones he was connecting to it worked just fine. I upped his encryption from WEP (Why this unit was factory-configured with WEP I'll never understand!) to WPA2 and *POOF* MacBook was happy.