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Customer satisfaction is a crucial aspect of dialogue management. But how do you manage questions and calls efficiently? It’s not likely that a custom-made solution will randomly fall into your lap. Fortunately, we do have one for you. Let’s dive into Anywhere365 and discover the 3 keys to stellar customer service.

We’re incredibly proud to announce that Xylos has been awarded the title Best Workplace for the second year in a row. But what makes Xylos a Best Workplace? What makes our corporate culture special? Read our ABC’s to discover more.

You’ve decided to use public cloud resources. But how do you get started? In essence, it’s rather easy: just start with a trial account, log on to the Azure portal and deploy a virtual machine. What's next?

In the previous blog post, we explained how to package an application in a container. To illustrate this, we used a simple web application that recognises images, which we executed on a PC and an Azure Container Instance (ACI). In this post, we’ll delve deeper into how to build and package the application.

Virtual machines make it easier to virtualise an entire operating system (e.g. Linux), but they package applications. Containers offer an alternative that’s better suited to packaging and deploying applications, even when you’re using microservices.

Artificial intelligence (AI) is everywhere these days. It’s nothing short of a media hype: we read, write and talk about it – and we expect a lot from it. In this blog post, we’ll give you the basics of how you can roll out and implement an AI model.

Change management requires a solid approach that meets the needs of your business and is beneficial to all stakeholders. In other words: every change process should be tailor-made. That’s why we develop three plans: a communication, learning and sponsorship plan.