Ryanair has agreed to tell passengers affected by its planned flight disruption how to get their money back after its pilot holiday mess-up.

Ryanair has now acknowledged it is required by law to offer those affected by more than 20,000 flight full refunds or comparable tickets on rival carriers despite initially offering affected passengers a £40 voucher per cancelled flight.

Read More

If no Ryanair flight was available to get customers to their ticketed destination, customers can now opt for a comparable flight on Easyjet, Jet2, Vueling, Cityjet, Aer Lingus, Norwegian or Eurowings, the airline clarified.

Read More

Mr Haines said: "Our job is to protect passengers' rights and ensure that all airlines operating in the UK are fully compliant with important consumer laws.

"Where we find that an airline is systematically flouting these rules, we will not hesitate to take action, to minimise the harm and detriment caused to passengers, as we have done with Ryanair in recent days. It appears that Ryanair has now capitulated.

"We will review their position in detail and monitor this situation to ensure that passengers get what they are entitled to in practice.”

Ryanair's Kenny Jacobs said: "We are committed to processing all such claims within 21 days of receipt and hope to have all such claims settled before the end of October."

Ryanair cancelled up to 50 flights a day through to the end of October, affecting 315,000 passengers.

It then cancelled another 18,000 flights between November and March, affecting the travel plans of another 400,000 passengers.