Tag: customer service

I’ve been thinking a lot about the American Election this week. Don’t worry – this isn’t a political rant. I will only say, I’m dumbfoundedly shocked by the result, but then again, so are many people all over the world. And now, the aftermath.

Really, it’s all a big show. He said. She said. Past scandals. China. Wrong. Nasty woman. The show. And I term it a “show” because who can really say with certainty what a political leader will actually do or not do when in office. And this could be said for any political leader.

This got me thinking – the “show” has also been stereotypically applied to body shops. We’ve all heard horror stories. Shady dealings, rough places where you don’t really know what’s happening with your repair when you send it through the doors. Very male dominated. Sound a little familiar?

Today, most body shops are the exact opposite of what this stereotype portrays them to be. Working with a company like Colorworks leaves me feeling great about body shops – especially seeing the results with customers. At any shop across the country, the estimator will sit down and explain the repair process with you, they’ll even show you where it happens. And that’s the only “show” in the process. It’s straight-up, honest, and local.

Now, how can you be sure I’m not just putting on my own show? Take a look at our testimonials. Customers not only consistently recommend Colorworks, but they come back the next time they need a repair. That says it all. Automotive repairs can be overwhelming – you shouldn’t have to feel that way during the process.

Thanks for tuning in this week and catch you next time on Pass Me the Star (Screwdriver) or PMS!

Hi there! Welcome back to another edition of Pass Me the Star (Screwdriver) or PMS for short. This week I’ve been thinking about what makes me really happy during my day. With the days getting shorter the early darkness blues start setting in. To help combat this I think about one thing that happened during the day that left a positive impact.

For the most part, it’s usually the people I work with in the office and not the detailed task list. People can truly make your day. A well-placed smile or holding the door for someone can be their turning point from what started off as a crumby slog.

A few weeks ago this radio ad popped up that a Colorworks customer in Barrie provided after he received great service from Darcy and Liz. He definitely sounds pleased with his experience and mentions Darcy and Liz by name. They had a positive impact on what was a pretty rough day for this person.

If you are located in Ontario, Alberta or British Columbia and having one of those rough days because you’ve been in a minor collision or found a scratch or dent on your car, call Colorworks. Their shops and staff are ready to help you with your repair, walk you through an insurance call, and be supportive and friendly in what they know is a difficult and stressful time. Take the stress out of your life completely and call Colorworks.

Check out the radio ad attached to this note below. Thanks for tuning in and catch you next week!