This research evaluates key ERP vendors and their IoT initiatives, the transition from traditional ERP to IoT enabled ERP, and the impact of IoT enabled ERP on enterprise as a whole. This research also provides and in-depth assessment of the AI enabled Chatbots market including Chatbot companies strategic initiatives, Chatbot CRM solutions, applications, and services. It also evaluates current Chatbot developments and role of Machine Learning and other AI technologies.

Select Report Findings:

Chatbots are moving aggressively beyond CRM in leading industry verticals.

Stand-alone Chatbots are expected to contribute 40% of the market by 2022.

Consumer Chatbot applications will continue to lead the market through 2022 with $744M in revenue.

There will be an incremental $49.9 billion market opportunity for IoT ERP software and services by 2022.

About 50% of the global small, mid-sized, and large enterprises will deploy some kind of IoT enabled ERP by 2022.

Virtually all enterprise functions will require significant transformation to prepare for and maintain IoT enabled ERP.