Requirements

It is preferable to install the ServicePilot Agent directly on the target server than using remote WMI collection.

ServicePilot Agent installed on target machine: The ServicePilot Agent needs to run under an account with local administrative privileges. The ServicePilot Agent uses the local system account by default which has these privileges.

Authentication access for a domain account from server on which ServicePilot Agent is running to the domain controllers

ServicePilot Manager Web server access (by default TCP/80 when using HTTP or TCP/443 when using HTTPS although this port is configurable): Between ServicePilot Agent and ServicePilot Manager

ServicePilot Requirements

ServicePilot Manager minimum version: 8.5

ServicePilot Agent Minimum: version 8.5 installed and configured

Installation

Before adding a resource to monitor, make certain that all pre-requisites are in place and if a ServicePilot Agent is required, that it is communicating correctly with the ServicePilot Manager. Resources can be added to ServicePilot configuration in a number of ways:

Add resource using Views Configuration web interface

As an administrative user of ServicePilot, open the ServicePilot web interface.

Click on the view in which to place the new resource in the Views hierarchy on the left of the interface. The View editor section will show the existing view contents.

From the Packages list on the right of the interface, click and drag the voip-skype-for-business-edge-role package into the View editor and let go.

The Package properties dialog box will open to allow resource configuration.

Click OK to close the Package properties dialog box. Note that the dialog box will not close if required parameters are not set.

Click Save to apply the new resource to ServicePilot configuration.

Add resource by changing servicepilot.conf configuration file

Resources can be added to ServicePilot configuration by directly editing the servicepilot.conf or other included YAML configuration files. The ServicePilot web interface can be used to make these changes and apply them to the running configuration.

As an administrative user of ServicePilot, open the ServicePilot web interface.

Navigate to Administration.

Navigate to Configuration > Edit configuration.

Expand the configuration to find the provisioning: and then packages: section of the view in which the new resource will be placed.

Add the example package configuration line below.

Click on the green - package: word to open then Package properties dialog box to allow resource configuration.

Click OK to close the Package properties dialog box. Note that the dialog box will not close if required parameters are not set.