Have to sign in everyday to connect to the internet.

I moved to Plusnet just over a month ago and followed the setup instruction, within a couple minutes I was connected to the internet. I was using the the internet late into the evening without any problems and the connection was stable.

However, in the morning I tried to go online and I was prompted to re-enter my password to connect. The blue light was showing on the hub so I filled out my password and it connected straight away.

Over a month later and each morning I have to re-enter my password to gain access to the internet, at some point throughout the night my connection disconnects.

Surely this can't be normal, I've never had to do this with other ISP.

Does anyone know why this is happening or if this is normal for Plusnet?

Thanks

I have the Plusnet One Hub, it is connect to the main socket via the ADSL filter.

Re: Have to sign in everyday to connect to the internet.

What is the cause of the 6am disconnect? The OP will need to look for that

Why is the user being prompted for their password on reconnection?

Is the latter anything to do with something similarto the TG582n's "Web Browsing Interception" feature?

When set to Enabled, the Technicolor Gateway checks the Internet connectivity (and address-based filtering rules if applicable) for each server request. When applicable, e.g. Internet connection is lost, the Technicolor Gateway intercepts the server request and displays a message.