Answers

I am sorry to hear your
difficulties. We have designed Fix it Center for the average user and there is no requirement to have technical background. At first glance the list of troubleshooters in the main page might be
overwhelming, but once you get familiar with the interface I think you will find it useful. Please take a look at this simple help file
http://fixitcenter.support.microsoft.com/Portal/Assets/Html/Help/en-US/learning.html.Regards

Frank Shweiki
Software Engineer in Test
Product Quality and Online

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