While having uncontrollable emotions at work is not healthy or productive, she believes being authentic is.

"You need to be able to hear people and understand people," Anderson said.

If someone is expressing anger, sadness, hesitation or any other emotion, it is often best to address it, she said. She recommends asking questions like, "Why is that emotion coming up? How can it help the business? Or how could it hurt the business?"

You need to be able to hear people and understand people.

Tracy Anderson

fitness entrepreneur

Tracy Anderson arrives at the Open Roads World Premiere Of 'Mother's Day' at TCL Chinese Theatre IMAX on April 13, 2016 in Hollywood, California.

Gregg DeGuire | WireImage | Getty Images

For this entrepreneur, recognizing emotion leads to better partnerships.

"If I stop making the meaningful connections that I built this [business] off of, to me that's not authentic," she said.