Serving With You - For You

We serve and protect for safe and healthy communities through leadership, partnerships and engagement and we believe in maintaining law and order through: ethics and professionalism, accountability and transparency, inclusion and diversity, and collaboration and community spirit.

Records

The Records and Court Services Unit is responsible for maintaining and storing police information. A strong records system is important to provide our police service and other agencies with the ability to gather, analyze, protect, and share credible and timely information and intelligence to identify, investigate, prevent, deter, and defeat criminal activity.

Records personnel perform a wide variety of clerical tasks for the police service. The moment a person calls for police, a computerized police record is created; as police investigate, more information is gathered and placed within that record. This information is all used to determine whether or not a charge will be laid and if so, the information is all shared with the Court system. Any outcomes from Court are then recorded in the original police record as well as the national Canadian Police Information Centre (CPIC) record so that monthly statistics can be sent to the Canadian Centre for Justice Statistics at Statistics Canada.

The CBRPS was one of the first police services in the country to implement a computerized Records Management System and one of the first to use wireless Blackberry technology to access police records. This type of innovation will continue to allow police to respond to citizens’ needs fairly and efficiently.

Records staff are responsible for handling public requests for copies of police reports, criminal records, fingerprinting services, vulnerable sector checks, pardon requests and Freedom of Information Act requests. They also manage check-ins for Undertakings and the payment of certain Court Summonses.

Customer Service hours for the public are from 8:00 AM – 4:30 PM, Monday through Friday (excluding holidays).

**Please note: we can accept only debit card or cheque for payment at our counters. If required, cash payments can be arranged through the Customer Service Center at City Hall.

Criminal Record Check

A Criminal Record Check can be conducted in person at the Myles F. Burke Police Headquarters (865 Grand Lake Road, Sydney).

One piece of government issued photo ID (ie. driver’s license) is required, in addition to a fee of $30 ($15 for students).

When requested for volunteer purposes, a Criminal Record Check is free if you provide a letter of confirmation from a not-for-profit agency confirming you as a volunteer.

Please allow up to two weeks to have a Criminal Record Check completed.