One of the two options provided need to be tested and confirmed by the client at booking or a minimum of 30 days prior to the engagement start date.

VPN:

Web Portal:

VPN Connectivity: (Loop1 Providing Laptops)

Internet Access

VPN Connectivity: (Client Providing own Hardware)

Hardware must be running Windows7 or higher

Internet Access

Web Portal Connectivity: (Loop1 Providing Laptops)

Internet Access

Web Portal Connectivity: (Client Providing own Hardware)

Hardware must be running WindowsXP or higher (most up to date remote desktop client)

Internet Access must be via Internet Explorer

Loop1 Engineer Needs:

Training Facility, Internet Access, Projector

Software Upgrades:

Task

Assumptions and Dependencies

Product License Size Change

No outage will occur for License SIZE upgrades or changes.

Product Release/Version Change

With version upgrade there will be an outage period between the changes over. The amount of time varies, typically 15min.

At Loop1, we believe that the truth is in sight, you just need to look at it with different eyes. We call this approach Engineered Insights, an expert methodology to looking past the noise and finding the data that really matters.