Congrats PixelBytes!Hope there are others?Cant possibly happen to me though as i dont have a Pixmac account

u can start today, n maybe next year u can do the same thing as PB here with ur own goodnews.i too have taken PB's news as an impetus to upload to P5. if they have enough good contributorsthe draw of a larger clientele will help all of us.

Congrats PixelBytes!Hope there are others?Cant possibly happen to me though as i dont have a Pixmac account

u can start today, n maybe next year u can do the same thing as PB here with ur own goodnews.i too have taken PB's news as an impetus to upload to P5. if they have enough good contributorsthe draw of a larger clientele will help all of us.

Oh i have been with Pond5 for a long time, and they get the most of my stuffs. I am very happy with them. I just never been with Pixmac and so could not have been affected by that "bug" .

I'm a little confused, do we have to request payment from pixmac or they pay automatically through pond5? Hadn't checked since they were bought by pond5 and now i see i have enough for a payout. Would never have checked if it wasn't for this thread i thought everything migrated to pond5. Do you still upload to pixmac or is that taken care of by pond5?

I think you can UL to either site. I still use the old pmac site because its easy for me. I request $ thru pMac site too, but only earn 2 payout so far this year. Today I look for payout options and you can set to auto payout at $25. Wish more small sites let you collect at $25-30.

yep, a number of sales through today for me too (nothing like the OP though, wow!!).

Just wanted to say thanks to Pond5/Pixmac team for being honest about this and reporting the sales once the bug was resolved. Bugs will happen - thats life. But you will continue to get our support with good good contributor relations from actions like this.

yep, a number of sales through today for me too (nothing like the OP though, wow!!).

Just wanted to say thanks to Pond5/Pixmac team for being honest about this and reporting the sales once the bug was resolved. Bugs will happen - thats life. But you will continue to get our support with good good contributor relations from actions like this.

Their action on discovering the problem has been good but it is also scary that there can be thousands (perhaps hundreds of thousands) of dollars of unreported sales and nobody even notices. It shows how completely in the hands of the agencies we are.

Got this yesterday too - "Pixmac sold 783 images for last 24 hours and generated $$$$ Credits to you" - thought it was a bug. Nice to know it's real sales, but yes it's a bit worrisome to know they weren't recorded properly before.

Recently, some of you may have noticed some odd fluctuations in your sales reports. We discovered an issue in our system that was causing your Pond5 sales (via your Pixmac partner account) to not be reported. Once our team was made aware of the situation, they worked to fix the problem, correcting any errors. Unfortunately, during the repair process, another bug was triggered that incorrectly multiplied some users' sales. As of 7/30/14, 5:12pm EST, all the errors and bugs have been corrected. Sales reporting will occur properly now, and your current account balance is now also accurate. Any sales you see reported on your account at this time are accurate, and are legitimately your sales.

We would like to take a moment to apologize for the trouble and confusion caused by this. We take these issues very seriously, and we will be reviewing this case in its entirety, so that we can make whatever changes are necessary to ensure that nothing like this happens again.

We understand how something like this could cause lots of confusion and worry, so we want to be very open and honest about what happened, including any progress we make. We will follow this thread and reply with any new information we receive. If you have questions, we'll do our best to answer them, but please know you are welcome to write into us at support@pond5.com for the quickest response. Or please feel free to call Pond5 at +1(646)233-2155, between the hours of 10am and 8pm EST.

Recently, some of you may have noticed some odd fluctuations in your sales reports. We discovered an issue in our system that was causing your Pond5 sales (via your Pixmac partner account) to not be reported. Once our team was made aware of the situation, they worked to fix the problem, correcting any errors. Unfortunately, during the repair process, another bug was triggered that incorrectly multiplied some users' sales. As of 7/30/14, 5:12pm EST, all the errors and bugs have been corrected. Sales reporting will occur properly now, and your current account balance is now also accurate. Any sales you see reported on your account at this time are accurate, and are legitimately your sales.

We would like to take a moment to apologize for the trouble and confusion caused by this. We take these issues very seriously, and we will be reviewing this case in its entirety, so that we can make whatever changes are necessary to ensure that nothing like this happens again.

We understand how something like this could cause lots of confusion and worry, so we want to be very open and honest about what happened, including any progress we make. We will follow this thread and reply with any new information we receive. If you have questions, we'll do our best to answer them, but please know you are welcome to write into us at support@pond5.com for the quickest response. Or please feel free to call Pond5 at +1(646)233-2155, between the hours of 10am and 8pm EST.

Thanks for info but very disappointing. Yesterday I had a windfall, now only a light breeze.

You don't have to buy the beer for us anymore

Thanks. But may drown my sorrow in some beers anyway...

you just reminded me of Ancient Chinese Saying, " wait till end of thunder shower to see if rain not cause erosion n flood before first to celebrate with dance and fervour. windfall can be shortfall if dancing too soon".

Nice to see it didn't take them months to notice the problem and then enforce a monthly payback program like another agency (I just made my last payback payment). Pond5 is not a seller for me, but they sure seem fair and great to deal with.

Agree very good it was caught. But if you write and say you investigated and sales are legit, you should have really investigated. Seemed too good to be true and I didn't trust numbers until you tell me to, then get all excited for nothing.