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Hello,
This issue is listed under 'Known Issues' in our Patch Notes.
- [Updated April 22] Players that unlocked the Familiar Badges from Familiars they registered prior to the revamp cannot unlock the 2nd and 3rd Familiar Summoning Slot.
http:/…

Familiar Progress Issue Update:
We applied a fix to prevent players from losing Familiar data upon logging out of the game. We are still in the process of reviewing the tickets submitted due to the rolled back issue.
Thank you for your patience.

Known Issues Update:
1. Meso-Raining Goblin Cloud can be used in channel 18 as of now despite the in-game announcement stating channel 17.
2. Meso-Raining Goblin Cloud NPC (not Cloudette) is currently missing in Aurora, Elysium, and Luna worlds.

Hello,
We just applied a fix for this Maple Tour issue.
Your mesos will now accumulate after a Maple Tour dungeon clear.
http://forums.maplestory.nexon.net/discussion/27226/maple-tour-issue-fixed-3-20#latest

Hello,
This issue where players would disconnect during Monad's The Clash quest has been addressed through today's Minor Patch maintenance.
http://maplestory.nexon.net/news/56800/scheduled-minor-patch-march-19-2020
- Fixed an issue where the "…

Hello,
Most of the damage skins affected by this bug have been fixed through today's Minor Patch maintenance.
Other than Princess No Damage Skin, please comment below if there are other damage skins that are still affected by this bug.
http://m…

Hello,
We've addressed this bug through our Minor Patch maintenance today morning.
Please submit a ticket to our Support team if you did not receive a replacement coupon.
http://maplestory.nexon.net/news/56800/scheduled-minor-patch-march-19-202…

Rexaar wrote: »
-snip-
Hello,
Can you confirm the following?
1. Do you still experience this bug - meaning you still did not get the selected damage skin upon relogging/etc.?
2. If yes for #1, did your Damage Skin Box get consumed upon selec…

This issue was addressed through today's maintenance:
- Fixed an issue where Extravagameza coins earned from Crazy Splash disappeared upon exiting to the lobby.
http://maplestory.nexon.net/news/56438/scheduled-maintenance-february-27-2020
Thank…

Hello,
This is one of the listed known issues in this announcement: http://forums.maplestory.nexon.net/discussion/26954/2-11-wondroid-known-issues-and-recent-ban-update
Our teams are looking into a fix!