Leadership insight from Mission Control

In times of crisis, it’s best to take stock of the situation and get ideas, even criticism, from those around you, says Paul Sean Hill, former flight director and director of mission operations for human spaceflight at NASA. “After alignment on team-purpose, I insist on full transparency, usually phrased as, ‘All cards are face up on the table in every decision with the full team,’ ” he says. Continue reading…