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An absolute and total dump. The outside is newer looking and very deceiving. Room completely outdated. Holes in laminate flooring. Faded green carpet that needs to be stretched. Furniture looks like it is second or third hand. Brass lamps and pictures from the 90s. Internet is unbelievably slow! Even the cable tv is blurry and not working correctly. If that...

the fire alarm went off at 3:00am. ran down to front desk. lobby full of people and NO front desk person to be seen. No one knew if there really was a fire or not. 45 minutes later the firetruck finally showed up. did not say a word to anyone… walked in, shut off alarm, and walked back out, got...

Well we used this as a family vacation while at a baseball tournament and it was okay. We found it to be subpar on cleanliness and the stairwells smelled of mold and garbage for the most part. We made the most of our stay and the property. Pool is a joke and is very small. Breakfast was a joke and...

This was the most awful experience we ever had at an Extended Stay Hotel. First of all we were to stay 8 days as we were visiting our family and are from Ca. Our daughter and her husband were with us. When they entered their room you could smell the urine and the bed was unmade. They put them in...

The only positive thing I can say is that the night staff is very friendly and accommodating through out my stay. My room furniture is old. The kitchen needs updating, outside of the cabinets were greasy and the kitchen floor was sticky. House keeping came to clean my room for the weekly cleaning and OMG........She took so many cleaning short...

I was a little nervous after booking this hotel after reading the reviews. Heather greeted me with a smile and extreme willingness to help. All the staff here are top notch on how to treat guest. Davon on night shift is a pleasure. The room was clean and the bed was comfortable. It isn't updated but I have stayed in...

Hi Leigh Ann,
Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay with us! I am thankful Heather provided you with excellent customer service! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

My first stay with Extended Stay America and am very happy with accommodations ! My room is clean, smells good, and is roomy. The bed is very comfortable which is a necessity. The staff is amazing!! Had to modify my arrival date and couldn't do online but called hotel directly and Heather was delightful to talk to. She readily made...

I want to thank you for taking the time to write a review of our hotel. I am so pleased to hear that you were satisfied with your clean, spacious room and our wonderful staff during your visit with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We...

I don't know where to begin! I have included pictures as well. Blood all over carpet, questionable hair all over the bathroom floor, the couch was full of stains that looked like a combination of chocolate and blood, they cannot tell me that they didn't know that it was in this shape! Touch-up paint all over the walls, why not...

Upon entering the carpet in the entryway was disgusting. Although the room was huge, the cabinets felt greasy and the furnishings are old!! A couple positive things are that the bed was ok n clean and the bathroom seemed clean. If I hadn't already paid for it, I would have left. I will not stay here again. The staff was...

I encourage you to look further for your hotel options. This will be the worst rating and hopefully the last worst rating I will ever write. This hotel is filthy. It seems more like a run down apartment than a hotel. My first appearance was the hotel walls. It seems as if food spills need to be wiped off. My...

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Extended Stay America Kennesaw

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