STANDARD DELIVERY

You'll receive a further email to confirm dispatch, no later than 5 days after purchase

Your order will arrive between 7:30am-9pm

Sometimes we'll split your order into a number of different packages so that we can take advantage of the items in stock at different locations. Regardless of the number of deliveries you receive, you'll only be charged one delivery cost

If we miss you we'll leave a calling card so you can easily rearrange delivery

Residents of the Isle of Scilly, Isle of Man, Channel Islands, Scottish Highlands, Isle of Wight and Northern Ireland, this service may take an additional 2 days to reach you, under the '2 Day Offshore' carriage

Missing parcel? Please contact our customer service team 6 working days after ordering

Choose Your Day Only £4.99

CHOOSE YOUR DAY

Select your delivery up to 6 days in advance (excluding Bank Holidays)

We delivery 7 days a week

To receive a Sunday delivery order by 1pm on Saturday

To receive a Monday delivery order by 1pm on Sunday

If you order after 1pm on a bank holiday Monday, your order will arrive the following Wednesday

You'll receive an order confirmation email followed by a further email and text, the day of delivery, to confirm the hour you can expect your delivery to arrive

A signature is required as proof of delivery

If we miss you we'll leave a calling card so you can easily rearrange delivery

There are 1 day delays in the following postcodes: AB41 (1,6,7), AB42, AB43, AB53 (4,5,6). Unfortunately, the nominated day delivery service is not available to the following postcodes: AB, BT, GY, HS1-9, IM, IV1-56, JE, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, and ZE1-3.P.S.

Northern Ireland

For Saturday delivery you must place you order before 3pm (Monday-Thursday)

If you order after 1pm on a bank holiday Monday, your order will arrive the following Wednesday

You'll receive an order confirmation email followed by a further email and text, the day of delivery, to confirm the hour you can expect your delivery to arrive

A signature is required as proof of delivery

If we miss you we'll leave a calling card so you can easily rearrange delivery

Other Expections

Residents of the Isle of Scilly, Isle of Man, Channel Islands, Scottish Highlands and Isle of Wight this service may take an additional 2 days to reach you, under the '2 Day Offshore' carriage

Please note:

Whilst we will endeavour to fulfil all next day deliveries within the expected timeframe, there may be occasions where courier failures or unexpected events, such as extreme weather conditions or IT system failures, mean that this is not possible and we are therefore unable to guarantee next-day delivery times. We will always work hard to keep any issues to a minimum and will proactively remove the service or adjust the cut-off times to minimise any disruption to you. In the event of any issues arising we will contact you with further details of delays whenever possible.

Stick the returns label to the outside of your parcel and take it to your local Collect+ store

The store will give you a proof of postage which will contain a tracking code so that you can check the status of your parcel

IRELAND & NORTHERN IRELAND

If you wish to return items to a Warehouse store, you must take them within one month of despatch, (14 days for reduced or sale products) to one of our Warehouse stores using the despatch note enclosed in your parcel as your receipt. This is not available at any Warehouse concession or department store or within Europe.Click here to find your nearest Warehouse store. For more about our Returns Policy, simply click here