Like all the prior top content posts month-to-month, these technotes are the most often cited and shared in our Support Engineers' PMR notes all used to help you solve or prevent issues with your Rational products. Last month the following technotes were the most heavily reused for Rational Team Concert. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution:

Get on the KCS train! We've run the numbers, reviewed the data, and found the top support documents from last month. These are the docs which were most commonly reused over the course of our TSEs assisting with calls.

With our KCS (Knowledge centered support) ideals in mind, our reuse data
tells us these docs should be of great benefit to you all.... We hope
highlighting this content here will help you as well, and maybe even save you some time in resolving issues or finding the right answers...