Shaking image in HMD

When standing still, the image is visibly shaking. I can see up close objects and menus shaking. 4.4m playspace with base stations 6.6m apart and mounted tight to the wall studs. There are no reflective objects. Sync cable with B-C mode. Tried USB 3.0 and 2.0. This is the 2nd computer that had this problem. i7 8700K, 1080 Ti, 32GB 3200 DDR4. I've tried everything. Please, help.

Re: Shaking image in HMD

As you've probably already guessed, the two main reasons you'd see shaking are environmental or base stations that aren't firmly mounted. Could you please send photographs of your play space? If possible, also try reducing your tracking space to test.

Since you used two different computers already I think it's safe to say that it's not a software problem and your PC specs are very good so that's not the issue either.

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Re: Shaking image in HMD

Double-mounted htc vive base stations https://imgur.com/gallery/LWwcePlayspacehttps://imgur.com/gallery/i5Nk2The TV screen is never facing the playspace. Even the recessed light bulbs are covered. The base stations couldn't be any tighter. They had one mount each from April 2016 until Dec 2017, when I added a 2nd mount to each in hopes that it would decrease vibrations. Tracking of controllers and games isn't an issue other than this close up menu/object shaking issue. If I'm in a car or cockpit in-game, I can see it shaking. There's ductwork in that lower part of the ceiling, but the shaking still occurs when there's no air on.

Re: Shaking image in HMD

Can you take them down and test them just sitting on a desk or something on the ground? Just to rule out the walls shaking for whatever reason. I agree that reflection is almost certainly not the issue, given the images of your room. (Looks like a great play space, actually!)

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Re: Shaking image in HMD

Synthesis, thanks. Here's the other side: https://imgur.com/gallery/SYIOpI had this shaking image issue before adding those other machines, shuffleboard table, and picture frames. Are they far enough away to not be an issue?

Re: Shaking image in HMD

1. I only hear the regular high pitched barely audible base station sound.2. I haven't tried that yet. Why would that help?3. The closer I am to the base stations, the less shaking. The closer to the center I am, the more shaking. I don't want to have to make my playspace smaller. People with larger playspaces have said they don't have this issue. I'll do anything to fix this without sacrificing space. I bought this house partly for Vive space. Do 2.0 base stations fix this issue? If so, I'd buy them for over a grand.

Re: Shaking image in HMD

Very interesting. Do you know if it's one or the other than seems to be the culprit? In other words, does it happen more often when you're facing one direction? You said it gets better when you get closer, and presumably worse when you get further away.

It's very strange.

Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Re: Shaking image in HMD

The shaking reduces when I'm close to either one. The lower one might be better but, maybe, only because it's closer to my head. My only guess is vibrations. I want to reduce them as much as possible. I wonder if other people have the same issue but just don't notice it. For example, I've seen a lot of people on reddit that act like their subpar PC is running games perfectly when it would be impossible that they're not in major reprojection. I notice any reprojection immediately.

EDIT: Fixed by changing from usb 3.0 to usb 2.0. More details in this thread https://www.reddit.com/r/Vive/comments/4g7ym6/htc_vive_tracking_wobble_jittering_thread/d2wllqj Troubleshooting video to show tracking judder. This is a more detailed version of the previous judder video and features ...