About the Original Author

Recent articles by this author

Overview SugarCRM for SmartCloud Engage offers a fully integrated customer relationship management and online collaboration solution that simplifies working with prospects and customers during the lead generation, lead to cash and issue resolution processes. SugarCRM for SmartCloud Engage provides ...

A user who has a guest account can view or access integrated apps in the following ways: Silanis eSignRoom From the Apps dropdown menu
From the Dashboard left sidebar
From an eSignRoom, as a signer. A guest cannot set up a document to sign, instead a guest can access a room where another user ...

What are integrated apps

An integrated app provides additional functionality in LotusLive, or it provides LotusLive integration in another Web-based application. Before an integrated app is available to LotusLive users, an administrator or the owner of a LotusLive account must enable the app for user accounts.

Enabling integrated apps for user accounts

An administrator or account owner can perform the following steps.To enable all current users with the LotusLive account:

1. Log in to LotusLive, and click **Administration** in the bar at the top.
2. Click **Integrated Apps** in the menu.
3. Look for the Skype entry and click **Enable**.
4. Click **Enable for All Current Users**.

To enable an individual user account only:

1. Log in to LotusLive, and click **Administration** in the bar at the top.
2. Click **Integrated Apps** in the menu.
3. Look for the Skype entry and click **Enable**.
4. Select the setting for an individual user, and click **OK**.
5. Go to **User Accounts** and locate the user.
6. Click the drop-down arrow beside the user name, and select **Edit User Account**.
7. In the Integrated Apps section, select the Skype check box.

An example of the Integrated Apps panel is shown below.

Hints and tips

Remember the following hints and tips:

An e-mail is sent to a user account each time an app is enabled. The e-mail contains a return address of the administrator or account owner who enabled the app.

Each time an app is enabled, the user must log in and accept the terms of use before the integration appears.

Additional configuration might be required for each app before the integration appears. For details, refer to the documentation related to the integrated app.