Very friendly staff, helped with all our needs. Kids loved that it had an indoor heated pool.. breakfast in the morning was great.

Comment from Hotel Management

Mar 5, 2018 by hixwatsonville, Hotel Management

Thank you for choosing to stay with us. Our indoor poo is a family favorite. We hope that you will choose to stay with on a future visit.

4 out of 5

Recommended
for Everyone

by A verified traveler from Livermore, CA

Good place to stay

Posted Feb 20, 2018

We stayed at this hotel because of the location kind of close to the Monterey Bay Aquarium. I would definitely return and recommend this to others. It's not terribly expensive, the staff were all very friendly, the continental breakfast was good, and the pool was pretty warm. Our rooms were clean and spacious enough. My only complaint would be the toilets, which were very loud, but that's about the only con of our stay.

Comment from Hotel Management

Feb 21, 2018 by Holiday Inn , Hotel Management

Nick Thank you for sharing your feedback about your experience at Holiday Inn Express & Suites Watsonville. I am pleased that you enjoyed breakfast the indoor pool and your room. We will take note of the issue with the toilets. We hope that you will return to stay with us on a future visit to the area.

1 out of 5

Recommended
for Everyone

by A verified traveler

Posted Jan 14, 2018

Clerk was in back talking on phone while a half dozen guests were waiting to check in.

Comment from Hotel Management

Jan 22, 2018 by HIE, Hotel Management

Hello My sincere apologies this occurred.After speaking with the staff and viewing the daily log. It appears that there was a personal issue with a guest and management was called on. My apologies for the delay at check in. Thank you.

4 out of 5

by A verified traveler from Santa Rosa, CA

Posted Dec 20, 2017

Pros: Location to freeway and restraunts

Great hotel for family or business.
I enjoyed the stay with a pleasant staff willing to assist.
Only maintenance item was with the noisy fan in the bathroom

Comment from Hotel Management

Jan 22, 2018 by HIEWATSONVILLE, Hotel Management

Thank you for your candid feedback. We hope that you will choose to stay with us again at the Holiday Inn Express & Suites Watsonville Ca.on your future travels to the area.

5 out of 5

Recommended
for Families

by A verified traveler from CHULA VISTA, CA

Nice hotel. Close to everything I need to do.

Posted Dec 15, 2017

Pros: Efficiency and cleanliness. Friendly employees.

Cons: Can't think of anything at this point.

Location: I came to visit relatives. That being my main objective I just care about how close the hotel is to my family's home.

Check in without any issues. Parking near entrance. Baggage carts available.

Comment from Hotel Management

Dec 20, 2017 by GM, Hotel Management

Jose Luis Thank you for taking the time to share your experience with us. We hope that you will return to stay with us on a return visit to the area.

3 out of 5

by A verified traveler

Adding two days to our stay was overly complicated

Posted Dec 13, 2017

We called and added two days to our stay before we arrived. After the first day our room keys would no longer allow access to our room. I had to go to the front desk and go through all of the arrival procedures a second time.

Comment from Hotel Management

Dec 20, 2017 by GM, Hotel Management

Hello Chuck
We had two separate reservations due to the days added. We apologize that we had to have you re register. This is a hotel policy to ensures for record keeping. We hope that you will give us another opportunity to serve you in the future.

5 out of 5

by Jeremiah

Excellent hotel

Posted Dec 7, 2017 on Hotels

This isn't the best hotel in Watsonville. Beds are great, shower is great, clean, quiet, good internet, ample parking.

Comment from Hotel Management

Dec 20, 2017 by Staff team, Hotel Management

Thank you for your kind comments. We value your feedback and we hope that you will continues to stay with us on a return visit.

5 out of 5

Recommended
for Everyone

by A verified traveler from toronto

Amazing experience!

Posted Nov 14, 2017

Enjoyed my stay, would highly recommend this hotel to everyone.

Comment from Hotel Management

Dec 20, 2017 by GM, Hotel Management

Thank you for the recommendation to others. We take great pride in providing a quality stay to all travelers.

5 out of 5

Recommended
for Everyone

by A verified traveler

Softball tournament

Posted Oct 9, 2017

Great place, conveniently located and clean!

Comment from Hotel Management

Oct 18, 2017 by Maria A General Manager, Hotel Management

Thank you for choosing to stay with us. We hope that you will choose to stay with us again on another trip to the area.

2 out of 5

by A verified traveler

Holiday Inn Express in Watsonville

Posted Aug 21, 2017

Pros: Nothing

Cons: Adjust the price to the offering

Location: A couple of decent restaurants

The reason for my overall poor rating is due to the price I was charged for my stay in relation to the room I was offered.
When you are asked to pay $ 389.00/night your expectations are naturally raised to a like level.
What I found instead was a cramped efficiency accommodation, with a noisy A/C; a toilet that had a tendency to run and a shower that was dispensing water with either too much pressure or not enough.
Breakfast was included, but coffee should be coffee, not just brown water and I better stop here.
Usually Holiday Inn equates to good value in my experience with the brand, but I suppose this was the exception.