Frameworks are sets of design patterns and other elements that comprise entire systems, and this game-changing book shows you how to identify, document, share, use, and reap the benefits of frameworks.

Protocols exist in the field of user experience, but you must now incorporate new methodologies and best practices to analyze, test, design, and evaluate products that take into account a multinational user base.

Without consistent, compelling content, even the most ambitious web, social, and mobile initiatives will fail. Dealing with content is hard, complicated, and time-consuming, and this book is the answer.