Chauffeur-drive

Fly First Class or Business Class, and we’ll drive you to and from the airport so you can focus on what drives you

Our Chauffeur-drive fleet has been upgraded

Enjoy the BMW experience

Business Class customers in Dubai will now experience our complimentary drop-off and pick-up Chauffeur-drive services in the BMW 520i Touring. With all the interior comfort and sleek design of BMW combined with our exclusive service, you’ll enjoy a seamless journey.

And now if you’re traveling in First Class, you can enjoy free in-car Wi-Fi to catch up on emails, browse your social feeds, or send a message en route to your final destination.

Customers traveling in First Class and Business Class in Dubai on family or group bookings will also enjoy a more spacious and relaxed ride in our upgraded Mercedes-Benz V Class, subject to availability. To ensure hassle-free travel, we also provide car seats for families.

We’ll pick you up at your door, and when you land, we’ll be there to take you to your final destination. That could be your hotel, your next meeting, your favorite restaurant, or the course for a round of golf.

The perfect place and time

Enjoy a service tailored to you

We plan our pick-up times so you arrive at the airport in good time. No stress, no rush. But if you’re running late, our drivers can wait up to 15 minutes.

Chauffeur-drive availability and notes

Our complimentary Chauffeur-drive service is available within a set distance of the airport in each city. Check the cities below to see how far you can travel.

In some cities, you can travel farther for a fee. Excess mileage charges should be paid directly to the chauffeur for all gateways, with the exception of Boston Logan International Airport (BOS), Dallas Fort Worth International Airport (DFW), John F. Kennedy International Airport (JFK), Los Angeles International Airport (LAX), Newark Liberty International–New York (EWR), Orlando International Airport (MCO), San Francisco International Airport (SFO), Seattle Tacoma Airport (SEA), and Toronto Pearson Airport (YYZ). You can find out more in the PDFs for each city below.

If you’re in Dubai and traveling First Class, please book at least four hours prior to your departure; book eight hours before departure for Business Class.

Itineraries exclusively between Buenos Aires and Rio de Janeiro are not eligible for Chauffeur-drive. Excess mileage charged at US$1.60 per km for First Class and US$1 per km for Business Class. Payment can be made in cash or by credit card.

Chicago (ORD)

Within 60 miles of O'Hare International Airport. The mileage limit cannot be exceeded.

Complimentary within a 50-mile radius of LAX. Customers can travel outside this radius for a fee. Please see the PDF for details.

View the PDF of areas covered.
Service includes all taxes, tolls, and gratuities within the complimentary radius. Tolls outside the radius are not included.
Service is not available between terminals in the same airport.

New York (EWR)

Complimentary within a 50-mile radius of EWR. Customers can travel outside this radius by paying a fee. Please see the PDF for details.

Itineraries that are exclusively between Rio de Janeiro and Buenos Aires are not eligible for Chauffeur-drive. Excess mileage charged at BRL 4.50 per km. Excess mileage payment should be made directly to driver by credit card only.

San Francisco (SFO)

Complimentary within a 50-mile radius of San Francisco International Airport. Customers can travel outside this radius by paying a fee. Please see the PDF for details.

Itineraries that are exclusively between Santiago and São Paulo are not eligible for Chauffeur-drive. Excess mileage payment should be made directly to driver by credit card only. For travel to Vina Del Mar and Valparaiso, rates start at CLP 199500, depending on the car type.

São Paulo (GRU)

Within 50 km driving distance of Guarulhos International Airport.

Itineraries that are exclusively between São Paulo and Santiago are not eligible for Chauffeur-drive. Excess mileage charged at BRL 4.50 per km. Excess mileage payment should be made directly to driver by credit card only.

Seattle (SEA)

Complimentary within a 50-mile radius of SEA. Customers can travel outside this radius for a fee. Please see the PDF for details.

View the PDF of areas covered.
Service includes all taxes, tolls, and gratuities within the complimentary radius. Tolls outside the radius are not included.
Ferry service surcharge US$150
Service is not available between terminals in the same airport.

Toronto (YYZ)

Complimentary within a 50 km radius of YYZ. Customers can travel outside this radius for a fee. Please see the PDF for details.

View the PDF of areas covered.
Service includes all taxes, tolls, and gratuities within the complimentary radius. Tolls outside the radius are not included.
Service is not available between terminals in the airport.

Washington (IAD)

Within a 60-mile radius of Washington Dulles International Airport. The mileage limit cannot be exceeded.

Excess mileage is charged at EUR 1.80 per km. Payment can be made directly to the driver by cash or credit card.

Pickup is not available from public places such as cruise terminals, railway stations, and exhibition centers.

Barcelona (BCN)

Within 40 km driving distance from El Prat Airport, Barcelona.

Excess mileage is charged at EUR 1 per km. Payment can be made in cash or credit card directly to the driver. If payment is to be made by credit card, the local Emirates office must be notified at least 24 hours before pickup.

Birmingham (BHX)

First Class and Business Class passengers: Within a 70-mile radius of the airport.

Bologna (BLQ)

First Class and Business Class passengers: Within 70 km driving distance of Bologna airport.

First Class passengers: Excess mileage charged at EUR 1.80 per km.
Business Class passengers: Excess mileage charged at EUR 1.80 per km.
Payment can be made directly to the driver by credit card only.

Brussels (BRU)

Within 70 km driving distance of Brussels Airport.

Excess mileage charged at EUR 2 per km. Payment can be made via cash or credit card directly to the driver.

Budapest (BUD)

Within a 50 km radius of Ferenc Liszt International Airport.

Excess mileage charged at EUR 1.90 per km for First Class passengers and EUR 1.10 per km for Business Class passengers. Payment can be made by cash or credit card directly to the driver.

Copenhagen (CPH)

Within 40 km of Copenhagen Airport.

Excess mileage charged at DKK 20 per km for Business Class and DKK 25 per km for First Class. Payment can be made by cash or credit card directly to the driver.

Additional charge applies for passengers to/from Sweden using the Øresund Bridge tollway. The customer will pay the toll over the Malmö Sweden Bridge between Denmark and Sweden.
One way, DKK 427

Dublin (DUB)

First Class: Within 150 km driving distance of Dublin International Airport.
Business Class: Within 70 km driving distance of Dublin International Airport.

Excess mileage charged at EUR 1.75 per km. Payment can be made directly to the driver.

Düsseldorf (DUS)

First Class Passengers: Within 80 km driving distance of Düsseldorf International Airport.
Business Class Passengers: Within 40 km driving distance of Düsseldorf International Airport.

Excess mileage charged at EUR 2.25 per km for First Class passengers and EUR 1.95 per km for Business Class passengers. Payment can be made by cash or credit card directly to the driver. Chauffeur-drive service is not available to cross German national borders. Excess mileage for vans charged at EUR 2.25 per km.

Edinburgh (EDI)

First Class and Business Class passengers: Within 70 miles driving distance of the airport

Frankfurt (FRA)

First Class Passengers: Within 80 km driving distance of Frankfurt Main Airport.
Business Class Passengers: Within 40 km driving distance of Frankfurt Main Airport.

Excess mileage charged at EUR 2.25 per km for First Class passengers and EUR 1.95 per km for Business Class passengers. Payment can be made by cash or credit card directly to the driver. Chauffeur-drive service is not available to cross German national borders. Excess mileage for vans charged at EUR 2.25 per km.

Passengers can also be picked up or dropped off in France.
Excess mileage charged at CHF 3.10 per km. Payment can be made only in cash directly to the driver.

Glasgow (GLA)

First Class and Business Class passengers: Within a 70-mile radius of the airport.

Hamburg (HAM)

First Class Passengers: Within 80 km driving distance of Hamburg International Airport.
Business Class Passengers: Within 40 km driving distance of Hamburg International Airport.

Excess mileage charged at EUR 2.25 per km for First Class passengers and EUR 1.95 per km for Business Class passengers. Payment can be made by cash or credit card directly to the driver. Chauffeur-drive service is not available to cross German national borders. Excess mileage for vans charged at EUR 2.25 per km.

Larnaca (LCA)

Within 60 km driving distance of Larnaca International Airport.

View the PDF of areas covered.
Excess mileage charged at EUR 1.50 per km from 61 km up to 90 km, EUR 1.20 per km from 91 km up to 120 km, and EUR 1.10 per km 121 km and above.
Service is offered only for the Republic of Cyprus; it is not available in Northern Cyrpus (i.e., area not controlled by the government of Cyprus).

Lisbon (LIS)

Within 80 km of Lisbon General Humberto Delgado Airport.

Excess mileage charged at EUR 1.80 per km. Payment can be made directly to the driver in cash or by credit card.

London (LGW)

First Class and Business Class passengers: Within a 70-mile radius of the airport, including all Greater London post codes.

London (LHR)

First Class and Business Class passengers: Within a 70-mile radius of the airport, including all Greater London post codes.

London (STN)

First Class and Business Class passengers: Within 50 miles driving distance of the airport

If you are beyond the free mileage allowance, please get in touch with us to check the amount of additional charges. You will be contacted by our chauffeur-drive company 48 hours before pickup to make payment.
Important: If payment is not made, the chauffeur-drive service will not be provided.

Madrid (MAD)

Within 40 km driving distance of Madrid Airport. Excess mileage payments to be made in cash or by credit card directly to the driver. If payment is to be made with a credit card, 24 hours advance notice is required.

Excess mileage charge of EUR 2 per km for up to 70 km from Madrid Airport. Pickup can be made from Atocha or Chamartin Madrid train stations. Station name, originating city of train, arrival time, and train number must be provided.

Malta (MLA)

No mileage restrictions within the islands of Malta and Gozo.

Service includes the ferry crossing to and from Gozo. Pickup time from Gozo for departing flights is 4 hours before departure in order to allow enough time for the ferry crossing.

Manchester (MAN)

First Class and Business Class passengers: Within a 70-mile radius of the airport.

Milan (MXP)

First Class and Business Class passengers: Within 80 km driving distance of Milan Malpensa Airport.

Also available for First Class and Business Class passengers traveling to Lugano (within city limits).
**Excess mileage charged at EUR 1.47 per km in Business Class, EUR 1.79 per km in First Class, Business Class; EUR 2.83 per km for van (available on request).

Moscow (DME)

Free service between Domodedovo Airport and all destinations within the Moscow automobile ring road (MKAD) and up to 30 km outside the MKAD.

Excess mileage charges of RUB 30 per km.
Service not available to hotels within walking distance of the airport.

Munich (MUC)

First Class Passengers: Within 80 km driving distance of Munich International Airport.
Business Class Passengers: Within 40 km driving distance of Munich International Airport.

Excess mileage charged at EUR 2.25 per km for First Class passengers and EUR 1.95 per km for Business Class passengers. Payment can be made by cash or credit card directly to the driver. Chauffeur-drive service is not available to cross German national borders. Excess mileage for vans charged at EUR 2.25 per km.

Newcastle (NCL)

First Class and Business Class passengers: Within a 70-mile radius of the airport.

Nice (NCE)

Within 50 km driving distance from Nice Cote d'Azur Airport.

If you are beyond the free mileage allowance, please get in touch with us to check the amount of additional charges. You will be contacted by our chauffeur-drive company 48 hours before pickup to make payment.
Important: If payment is not made, the chauffeur-drive service will not be provided.

Oslo (OSL)

Within 60 km of Gardermoen airport.

Excess mileage charged at NOK 15 per km for First Class passengers and NOK 14 per km for Business Class passengers and multivans. Payment can be made by credit card only directly to the driver.

Paris (CDG)

Available between Charles de Gaulle airport and the Ile de France area only.

View the PDF of areas covered. If you are beyond the free area, please get in touch with us to check the amount of additional charges. You will be contacted by our chauffeur-drive company 48 hours before pickup to make payment. Service not available for transfers between airport hotels and terminals, or for customers who have SNCF Rail tickets included as part of the ticket.
Important: If payment is not made, the chauffeur-drive service will not be provided.

Prague (PRG)

Within 40 km driving distance of Prague Airport.

Rome (FCO)

First and Business Class passengers: Within 80 km driving distance of Fiumicino Airport.

Journeys to Civitavecchia Seaport for cruise ship connections are not covered by the included mileage; extra charges will apply, payable to the driver by credit card only.
Excess mileage charged at EUR 1.47 per km in Business Class, EUR 2.04 per km in First Class, Business Class; EUR 2.79 per km for van (available on request).
Terms and conditions subject to change without prior notice.

St. Petersburg (LED)

All of St. Petersburg and up to 30 km outside the KAD (ring road).

Excess mileage charges of RUB 35 per km in First Class and RUB 25 per km in Business Class for regular cars.

Stockholm (ARN)

Within 80 km of Arlanda Airport.

Excess mileage charged at SEK 13 per km for regular car, or SEK 15 per km for larger cars where eligible, excluding 6% sales tax. Payment can be made only by credit card directly to the driver.

Venice (VCE)

First Class and Business Class Passengers: Within 70 km driving distance of Venice Airport.

Complimentary transfers are provided either by motorboat or by vehicle, at the discretion of the service provider and depending upon location/distance.
When transfers are by motorboat, customers must arrange with the hotel for baggage porterage services to/from the pick-up and drop-off point (pontoon) nearest to the hotel.
Excess mileage charged at EUR 1.82 per km in Business Class, EUR 2.20 per km in First Class, Business Class; EUR 3.41 per km for van (available on request).

Vienna (VIE)

First Class passengers: Within 50 km driving distance of Vienna International Airport.
Business Class passengers: Within 40 km driving distance of Vienna International Airport.

For pickup or drop-off in Bratislava, Slovakia, a fixed charge of EUR 60 each way is payable directly to the driver.

Warsaw (WAW)

Within 40 km driving distance of Warsaw Airport.

Excess mileage charged at EUR 1.40 per km. Payment can be made in cash or by credit card directly to the driver.

People carriers may be booked, subject to availability. Pickup time for departures is 2 hrs 30 mins before the flight, but exceptions may apply. Service is not available between terminals. View the PDF showing pickup times.

Excess mileage payment to be made in cash or by credit card directly to the driver.

Only adult passengers are entitled to Chauffeur-drive service; one adult is entitled to one car.

Maximum capacity per sedan is two adults, with a total luggage limit of two suitcases plus one carry-on bag. Additional charges apply if a larger vehicle or a child or infant car seat is required.

Excess mileage payment to be made in cash or by credit card directly to the driver.

Qantas codeshare flights operated by Emirates (with a QF flight number) between Asia and Australia/New Zealand aren't eligible for Chauffeur-drive. To take advantage of Chauffeur-drive, you must be booked on an Emirates-operated flight (with an EK flight number).

Auckland (AKL)

Within 40 km driving distance of Auckland International Airport.

Itineraries exclusively between New Zealand and Australia are not eligible for Chauffeur-drive. All other itineraries on Emirates-operated flights are eligible, including Business Class itineraries that include a stopover in Australia.

Chauffeur-drive cannot be used for interterminal transfers.

Qantas codeshare flights operated by Emirates (those with QF flight numbers) between Asia and Australia/New Zealand aren't eligible for Chauffeur-drive. To take advantage of Chauffeur-drive, you must be booked on an Emirates-operated flight (one with an EK flight number).

Bangkok (BKK)

Within 60 km of Suvarnabhumi International Airport.

Itineraries exclusively between Bangkok and Hong Kong are not eligible for Chauffeur-drive. Excess mileage charged at THB 35 per km or at the rates attached for specific destinations outside Bangkok for First Class and Business Class. Payment can be made in cash only. Not available for hotels located at the airport. View the PDF of areas covered.

Beijing (PEK)

Within 60 km of Beijing Capital International Airport.

Excess mileage charged at CNY 5 per driven km. Payment can be made in cash directly to the driver in CNY only.

Bengaluru (BLR)

Within an 80 km radius of Bengaluru International Airport.

Excess mileage charged at INR 84 per additional km for Business Class Sedan, INR 108 per additional km for Business Class Van (upon request). INR 130 per additional km for First Class Sedan. Costs do not include 12% GST tax and do not include any tolls/fees.
Payment for any excess mileage to be made by credit card only direct to driver.

Brisbane (BNE)

Within 60 km driving distance of Brisbane International Airport.

Itineraries exclusively between New Zealand and Australia are not eligible for Chauffeur-drive.

Maximum capacity per sedan is two adults, with a total luggage limit of two suitcases plus one carry-on bag. Additional charges apply if a larger vehicle or a child or infant car seat is required.

Only adult passengers are entitled to Chauffeur-drive service; one adult is entitled to one car.

Qantas codeshare flights operated by Emirates (with a QF flight number) between Asia and Australia/New Zealand are not eligible for Chauffeur-drive. To take advantage of Chauffeur-drive, you must be booked on an Emirates-operated flight (with an EK flight number).

Canberra (CBR)

Within 25 km driving distance from Canberra Domestic Airport.

Excess mileage charged at AUD 3 per km.

Chauffeur-drive service arranged by Qantas.

Chennai (MAA)

Within an 80 km radius of Chennai International Airport.

Excess mileage charged at INR 84 per additional km for Business Class Sedan, INR 108 per additional km for Business Class Van (upon request). INR 130 per additional km for First Class Sedan. Costs do not include 12% GST tax and do not include any tolls/fees.
Payment for any excess mileage to be made by credit card only direct to driver.

Christchurch (CHC)

Within 25 km driving distance of Christchurch International Airport.

Itineraries exclusively between New Zealand and Australia are not eligible for Chauffeur-drive. All other itineraries on Emirates-operated flights are eligible, including Business Class itineraries that include a stopover in Australia.

Chauffeur-drive cannot be used for interterminal transfers.

Qantas codeshare flights operated by Emirates (those with QF flight numbers) between Asia and Australia/New Zealand aren't eligible for Chauffeur-drive. To take advantage of Chauffeur-drive, you must be booked on an Emirates-operated flight (one with an EK flight number).

Delhi (DEL)

Within an 80 km radius of Delhi International Airport.

Excess mileage charged at INR 84 per additional km for Business Class Sedan, INR 108 per additional km for Business Class Van (upon request). INR 130 per additional km for First Class Sedan. Costs do not include 12% GST tax and do not include any tolls/fees.
Payment for any excess mileage to be made by credit card only direct to driver.

Hobart (HBA)

Within 35 km driving distance of Hobart International Airport.

Excess mileage charged at AUD 2 per km.

Chauffeur-drive service arranged by Qantas.

Hong Kong (HKG)

No mileage restriction.

Chauffeur-drive service is available only to First Class passengers. Please contact your local Emirates office if you wish to book this service.

This service is not available in areas requiring special entry permits (e.g., Ma Wan, Discovery Bay, or Huangang control point) or crossing Hong Kong Special Administrative Region borders (e.g., Shenzhen). It is not valid for flight bookings from Hong Kong to Bangkok and vice versa.

Hyderabad (HYD)

Within an 80 km radius of Hyderabad International Airport.

Excess mileage charged at INR 84 per additional km for Business Class Sedan, INR 108 per additional km for Business Class Van (upon request). INR 130 per additional km for First Class Sedan. Costs do not include 12% GST tax and do not include any tolls/fees.
Payment for any excess mileage to be made by credit card only direct to driver.

Melbourne (MEL)

Within 60 km driving distance of Melbourne International Airport.

Itineraries exclusively between New Zealand and Australia are not eligible for Chauffeur-drive.

Maximum capacity per sedan is two adults, with a total luggage limit of two suitcases plus one carry-on bag. Additional charges apply if a larger vehicle is required.

Only adult passengers are entitled to Chauffeur-drive service; one adult is entitled to one car.

Qantas codeshare flights operated by Emirates (with a QF flight number) between Asia and Australia/New Zealand aren't eligible for Chauffeur-drive. To take advantage of Chauffeur-drive, you must be booked on an Emirates-operated flight (with an EK flight number).

Mumbai (BOM)

Within an 80 km radius of Mumbai International Airport.

Excess mileage charged at INR 84 per additional km for Business Class Sedan, INR 108 per additional km for Business Class Van (upon request). INR 130 per additional km for First Class Sedan. Costs do not include 12% GST tax and do not include any tolls/fees.
Payment for any excess mileage to be made by credit card only direct to driver.

Perth (PER)

Within 45 km driving distance of Perth Airport.

Maximum capacity per sedan is two adults, with a total luggage limit of two suitcases plus one carry-on bag. Additional charges apply if a larger vehicle or a child or infant car seat is required.

Excess mileage payment to be made in cash or by credit card directly to the driver.

Qantas codeshare flights operated by Emirates (with a QF flight number) between Asia and Australia/New Zealand aren't eligible for Chauffeur-drive. To take advantage of Chauffeur-drive, you must be booked on an Emirates-operated flight (with an EK flight number).

Seoul (ICN)

Anywhere within zone A in the PDF of areas covered.

For zones B, C, D, and E, excess mileage charges must be paid in cash or by credit card to service provider staff at the airport.
View the PDF of areas covered.

Shanghai (PVG)

Within 60 km of Shanghai Pudong International airport.

Excess mileage charged at CNY 5 per driven km. Payment can be made in cash directly to the driver in CNY only.

Singapore (SIN)

No mileage restriction within Singapore national borders.

Entry/exit at Sentosa Island will incur a SGD 7 charge per direction, payable by the passenger. Not available to cross Singapore national borders. Not available for hotels located at the airport.

Sydney (SYD)

Within 40 km driving distance of Sydney International Airport.

Itineraries exclusively between New Zealand and Australia are not eligible for Chauffeur-drive.

Maximum capacity per sedan is two adults, with a total luggage limit of two suitcases plus one carry-on bag. Additional charges apply if a larger vehicle or a child or infant car seat is required.

Only adult passengers are entitled to Chauffeur-drive service; one adult is entitled to one car.

Qantas codeshare flights operated by Emirates (with a QF flight number) between Asia and Australia/New Zealand are not eligible for Chauffeur-drive. To take advantage of Chauffeur-drive, you must be booked on an Emirates-operated flight (with an EK flight number).

Taipei (TPE)

Within 60 kms radius from Taoyuan International Airport.

Excess mileage charged can be paid in cash directly to driver in NTD only or by credit card.

Tokyo (HND)

Anywhere within the 23 wards of Tokyo and selected other areas. Please see notes in PDF. Excess mileage not allowed.