At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team. Ranked by U.S. News & World Report as the number one hospital in California - and among the top five in the country - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Department Description

At the UCSF Audiology Clinic, we treat hearing loss and related auditory problems in individuals of all ages. The clinic works in close cooperation with a variety of specialists to provide state of the art diagnostic, electrophysiologic, and balance testing for patients with any degree of hearing loss or communicative impairment.A full-service dispensing program is available for hearing aid and assistive listening devices as well as rehabilitative services for hearing loss, dizziness and balance problems, tinnitus and hyperacusis.

Job Summary

Under the direction of the Clinic Director of Audiology, the Audiologist is responsible for providing a full array of clinical audiology services, and for representing the audiology division in a professional and competent fashion.

Required Qualifications

Current California Audiologist license; or a Provisional Audiologist license and full licensure within three (3) months of hire

AuD or PhD in Audiology

For UCSF incumbents only, an equivalent combination of education (i.e., Master's degree) and experience prior to implementation of AuD

The flexibility to orient and work at all UCSF Medical Center locations

Preferred Qualifications

Current California Audiologist license

Licensure/Certification

Current California Audiologist license; or a Provisional Audiologist license and full licensure within three (3) months of hire

Living Pride Standards

Service Excellence

Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.

Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.

Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices

Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

Picks up and disposes of any litter found throughout entire facility.

Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.

Protects the physical environment and equipment from damage and theft.

The flexibility to orient and work at all UCSF Medical Center locations is required.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at diversity.ucsf.edu. UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.

Internal Number: 60877532

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