By the way we want to make sure you have a safe trip on your way to the salon

So we have provided you an interactive "get directions" module, a weather report and up to the minute driving conditions. Our dashboard includes: traffic flow, incidents such as accidents and car collisions report as well as road work conditions.

Incidents

Construction Events

To get directions from your location, click on the blue icon on the map, then enter your "Complete address"(Unit number Street city and province)

If I book an appointment, am I guaranteed that time slot?

Yes, we do our best to honour your appointment time. Occasionally, there are instances when our salon experience situations beyond our control. If there is a delay, you will be informed when you arrive at the salon. We strive to keep a smooth service flow to enable clients to be in and out within a reasonable time frame.

Will you still accommodate me if I’m a few minutes late?

If you arrive late for your appointment, we will do our best to accommodate you, time permitting. To ensure a smooth service flow, we ask that you arrive on time for your appointment.

Do I need to call you if I need to cancel?

Yes, please call us! We’d be more than happy to help you re-book a more convenient time. As well, by re-booking, you are helping us to fill your original time slot with another client. If you can’t make your appointment please notify us as soon as possible.

Please report your arrival at the reception so we make sure the stylist and the station are ready for you.

Select the movie of his/her choice from our catalogue and let our receptionist or the stylist know which movie your child would like to watch while having the haircut.

The stylist will introduce herself to your child and to yourself and conduct a consultation regarding how you would like your child's hair to be cut and styled, or the services you would like to receive.

As a safety precaution, we ask parents not to stand too close to the station to enable the stylist to freely circulate around the chair while doing the haircut, however, the stylist might ask your assistance if required.

Your satisfaction is ours too, so we would ask for your approval before your child steps down from the station.