perhaps you could help me to. I have the problem, that i bough Arturia MiniMg V with the buy one get one free. I chose jupiter 8 as the second instrument and that was automatically registered and the syncrosoft dongle was in use. for miniMg V i only had to put in my "license number" with the cd installation and everything was ok. now i wanted to register my miniMg V but the license key of the plastic card wasn't accepted. so i don't know how to register my miniMg V to use miniMg V2... i wrote 2 emails i think, but didn't get an answer. i don't belive its a spam problem but perhaps i could get better response here. Would be nice if you could answer.

@cocodileHandling such users issues from the forums is not efficient at all: confidentiality and traceability imperatives are broken.Please log in your Arturia account, and ask for Tech Support from there (even if from Jupiter-8V registration).

thanks for the answer. i wrote several times to the technical support, i think 6 days passed since the first mail. i thought perhaps they didn't get my email. i didn't want to blame anyone here. i'm just wondering why there is not an answer.

According to the EULA, you can run Analog Factory on only one machine, and you don't need any hardware dongle to strictly operate it.But, if you want to use it on several computers (one at a time) the license must be stored on an external device, allowing this particular comfort of use. Even, this prevents any license loss in case of hard drive crash, or simple system failure.

So, to sum-up: _ to use Analog Factory on 1 computer, you don't need any USB-eLicenser hardware dongle. _ to use Analog Factory on 2 or more computers, you need a USB-eLicenser hardware dongle.

Hi Antoine,I am having difficulty to find the field in Syncrosoft License Control panel to paste the authorization you provided upon registration. It does not have a field to Paste and it does not have a Copy command anywhere. You can Download, Transfer and Remove only...

The link you provided - "Step-by-step guide to Registration and Activation" - in your first posting in this topic is broken. There is no webpage with the document, at least that what my Firefox is saying.

The link that is provided in the final registration window - For more information on the syncrosoft protection, click here - gets you to a page that says "Please note that Syncrosoft is not providing user support for the eLicenser DRM solution anymore." You can go to download a newest version of the App, but that's it.

Can you please post a document that actually shows the Syncrosoft License Control Center windows and gives you steps on how to authorize MiniMg V2?