Normally I'd say to uninstall SNAP and then reinstall it..... but SNAP is broken in that it won't allow you to reinstall it and connect to Google Servers. If seems to work fine if you have it installed, but not with new installation.

Have you just rebooted your phone?
What OS are you on?
If .2876, did you install the Runtime patch?

When I try to run an update won't download, just sticks on download paused,been happening for a few days...

Posted via CB10

I used Snap yesterday to download the Expedia app and it was VERY, VERY slow but it eventually worked. At one point I almost gave up but it did finish the download. Not sure why but maybe give it more time.

Cheers, I've rebooted a couple of times but it's been long enough for everything to settle down. I'm on passport 10.3.2.2836, not updated anything on the os for many months. It did download one app at normal speed out of the blue the other day but everything since is stop/pause.

Cheers, I've rebooted a couple of times but it's been long enough for everything to settle down. I'm on passport 10.3.2.2836, not updated anything on the os for many months. It did download one app at normal speed out of the blue the other day but everything since is stop/pause.

It just says "initialising, please wait", nothing then seems to happen even after a reboot.

Posted via CB10

Nothing is supposed to happen. When you get to the runtime in Blackberry World using your Passport browser (NOT on desktop mode) you just install it then immediately back out of BW then reboot your device by holding the power button down for about 15 seconds or until you see the red led flash. Let go of the power button and leave your phone alone for about 10-15 minutes to let t'he runtime initialize. After that your apps should work and you should be able to delete them properly etc.

Trying to upload apps, they don't load
Just go into pause mode
Tried to load runtime update, encountering the same problems
BlackBerry has abandoned us... ready to run to Apple store and end this misery!

Trying to upload apps, they don't load
Just go into pause mode
Tried to load runtime update, encountering the same problems
BlackBerry has abandoned us... ready to run to Apple store and end this misery!

Posted via CB10

Yes BlackBerry is slowly abandoning Bb10 but all well on my devices for now.

Which OS version are you on?
Which Snap version do you have installed?

For those of you having the issues of downloading new apps or updating apps, if you are getting the never ending start and pause of the download just close out of SNAP and reopen, go to your downloads and start the download from there. This is a real pain in the arse work around but it has been working for me for the past few days.