With customers demanding 24x7 access to applications and services, IT operations are being challenged as never before. Increasing IT operational complexities present additional cost and compliance challenges.

This slide deck will share new strategies and technologies for process improvements that will help you meet these IT challenges more proactively. You will gain insights on:

Improving processes with an automated and integrated approach to IT service management: new research, trends, and use case scenarios.

IT Optimizing IT resources for better business alignment, predictability, repeatability, and accountability.

Advancing operational efficiency through a strategic approach to process automation and technology investments.