Damage claims must be made to the freight carrier and to Shaftmasters no later than the first business day after receiving your order. Under no circumstances are you to install or use any item that you feel was damaged in shipping!

Shaftmasters accepts items for return for a period of 30 days after original purchase. All returned items must be in new condition and in the original package. All returns must be accompanied by a copy of the original invoice. Returns may be subject to a 15% restocking fee. Return shipping charges are the sole responsibility of the customer.

* Driveshafts that are returned due to customer ordering error are subject to final approval and re-stocking fees.

Warranty:

All new parts are warranted to the original purchaser to be free of defects in material and workmanship when such parts are used on approved applications, but not against damage caused by negligence, abuse, misapplication or improper installation. Our obligations and liabilities under this warranty shall be limited to replacing or repairing such parts if found upon inspection by us to be defective. Our welding is Top Quality and all steel welds are warranted for the life of the driveshaft to the original purchaser. All aluminum welds are warranted for one year to the original purchaser. We will not be liable for incidental, consequential or contingent damages of any kind. All warranties are void if the drive shaft has been serviced or modified by anyone other than Shaftmasters Inc.