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London / Johannesburg – 19 October 2018 — Dimension Data, the USD 8 billion global technology integrator and managed services provider, today announced that it has won the 2018 Technology Services Industry Association (TSIA) STAR Award for Transformation of Support Services. Since its inception in 1990, the STAR Awards have become one of the highest honours in the technology services industry, recognising commitment to outstanding innovation, leadership, and excellence.

Winners of this prestigious award undergo the rigorous STAR Awards evaluation process. The Transformation of Support Services award honours those that have transformed their Support Services organisation to keep pace with industry digital transformation. The winner is required to demonstrate that it has excelled at “best practice” and is truly “innovative” in today’s technology industry. It is also required to showcase best practices that have positively impacted the company, its customers and employees, ultimately improving business efficiency, growth and profitability.

Bill Padfield, Group COO for Transformation and Services at Dimension Data said, “We are incredibly proud to receive this award from the TSIA. For Dimension Data, this achievement establishes our services as being amongst the best in the industry having been up against the likes of Cisco, SAP and Sum Total, also finalists in this category.

“A truly global team effort, this is the largest transformation programme in our history with our two Global Delivery Centres (GDCs) supporting over 14,000 client contracts across five regions and 47 countries and servicing our clients in 14 languages. We have drastically improved our client experience through our new data driven, platform enabled approach helping our clients to adopt technology and services more effectively to support their business objectives. This win is a testament to all those who have worked together to make this transformation a success.”

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About Dimension Data

Founded in 1983, Dimension Data is a USD 8 billion global leader in designing, optimising, and managing today’s evolving technology environments. This enables its clients to leverage data in a digital age, turn it into information, and extract insights.

Headquartered in Johannesburg, Dimension Data employs 28,000 people across 47 countries. The company brings together the world’s best technology provided by market leaders and niche innovators with the service support that clients need for their businesses – from consulting, technical, and support services to a fully-managed service.