If you have other firewall software enabled, you'll also need to disable it. If you don't know how to disable it, contact your firewall provider for help.

Note: This step is needed to install the product's software and complete the Wi-Fi setup. Remember to enable your firewall software after you complete the Wi-Fi setup.

If you're unable to complete the instructions above, contact Epson. Otherwise go to the next section.

Install the Product Software

Important: You'll need to know your network name (SSID) and network password before you can set up your product. If you don't know them, contact the manufacturer of your router or the person who set up your network.

Download the Drivers and Utilities Combo Package from the Downloads tab for your product.

Note: Make a note of the file name and save the location so you can retrieve it.

Open the file you downloaded and follow the on-screen instructions. When you see the Select Your Connection screen, select Wireless connection, then click Next.

When you see the Select Setup Option screen, select Set up printer for the first time, then click Next.

If you see this screen, click Options.

When you see the Select a Wireless Network Setup Method screen, follow the on-screen instructions to complete the installation.

After you complete the Wi-Fi setup, remember to enable your firewall. If these troubleshooting instructions did not solve the problem, contact Epson support.

Published: Feb 12, 2015Was this helpful​?Thank you for the feedback!

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