Frequently Asked Questions

Common answers that might help, if not let us know.

Hardware Mount Gates FAQs

Properly installed hardware-mounted gates are the most secure type of safety gate, although no gate is guaranteed to be childproof.
This type of gate is installed by screwing brackets into either a door frame or framing behind the walls. These gates can be removed
from the mounting hardware when you want to open a passageway. Hardware-mounted gates are the only choice for the top of stairs.
For safety, install the gate so that it swings toward the landing, not out over the stairs.

Do you have a question about a specific Hardware Mounted gate?

Pressure Mount Gates FAQs

Like its name suggests, a pressure-mounted gate is held in an opening by pressure against the door frame or walls.
Pressure-mounted gates are suitable for use where falling isn't a hazard, such as between two rooms or at the bottom of stairs
to keep a baby from climbing up. Pressure-mounted gates should never be used at the top of stairs, so never use them that way,
no matter how much you want to avoid drilling holes into your walls. They have a bar at the bottom which is a tripping hazard.

Gate Registration

FOR SAFETY ALERT OR RECALL ONLY

Please select the product you purchased below. We will use the information provided to contact you only if there is a safety alert or recall for this product. We will not sell, rent, or share your personal information.
If you register on this Web site you do not need to fill out the card that came with your product.

For registering your gate online you will get an additional 3 months of extended warranty.

Warranty

Gates and Home Safety products

We stand by our products and want to help you with any problems you may be having. If your product suffers from a
manufacturer defect covered under warranty, you can return it to us for repair or replacement.

Qdos Warranties:

Your Qdos product purchased "new" is warranted to be free from manufacturing defects in material or workmanship for a period of 12 months
from date of purchase, when used under normal conditions and in compliance with the instructions. Qdos will either repair, or at
its option replace, free of charge, any parts necessary to correct any defect in material or workmanship during the warranty period.

For registering your gate online you will get an additional 3 months of extended warranty.

• New products
• Valid from original date of purchase
• Non-transferable
• Covers product under normal use
• Misuse or normal wear and tear is not covered
• Must be purchased from an authorized dealer

Authorized Dealers:

Only a Qdos Authorized Dealer appearing on this site may sell Qdos on the Internet. The Qdos Authorized Dealer must own the website. Sales outside the U.S. and Canada are prohibited.

Purchase of any Regal Lager brands from a NON AUTHORIZED dealer voids all product warranties. Sales on third party websites, such as eBay®, are strictly prohibited.