Where We Ship From

We ship from California. The good old USA! We are a US based corporation.

How We Ship

We use the following shipping methods for shipments within the United States: US Postal Service Parcel Post, US Postal Service Priority Mail, US Postal Service Express Mail. For International shipments we use USPS Priority International and DHL Express.

US Postal Service Priority

Delivers to PO Boxes

Alaska, Hawaii, APO's, FPO's

Delivery tracking confirmation

US Possessions

Typical delivery is between 3 to 4 days, but this service is not guaranteed.

Shipping Insurance

Weekends and Holidays

We do not process or ship orders on weekends or major holidays. Please do not count weekends or holidays when calculating transit time.

Major Federal Holidays that we are closed and do not ship.

January 1 - New Year's Day

January 16 - Martin Luther King Day

February 20 - Presidents' Day

May 29 - Memorial Day

July 4 - Independence Day

September 4 - Labor Day

October 9 - Columbus Day

November 10 - Veterans Day

November 23, 24 - Thanksgiving Day

December 25 - Christmas Day

Return and Exchange Policy

We want you to be completely satisfied with your purchase, so unlike most other special occasion retailers we accept returns for exchange or store credit if you are not 100 % satisfied.

With DiscountDressShop's Return Policy, all we ask is that you send the items back to us in perfect condition and that you follow the return instructions listed below. We take pride in our quality products and service and we value our relationship with you. Our goal is to make the returns process as simple as possible to make sure you look and feel your best for your big event.

Store Credit

The general return policy applies to all products except special occasion dresses (i.e. quinceanera and wedding gowns) and clearance items. You may return product(s) within 7 days for a store credit. A 15% restocking fee will be applied. Shipping fees, if any, which were applied at purchase are not refunded. An email will be sent to you with a store credit code that does not expire.

Exchange

The general exchange policy applies to all products except special occasion dresses (i.e. quinceanera and wedding gowns) and clearance items. You may exchange product(s) within 7 days of receiving your package. A 15% restocking fee will be applied.

A few rules before returning:

All sales are final after 7 days of receiving package.

Package must be postmarked within 7 days of receiving your package if returning.

If package is not postmarked within 7 days and we receive the package, it will not be accepted and sent back.

Helping You Find the Right Size

Finding the right fit is very important! That's why it's even more important to find out what your bust and waist measurements are. Once you know what your measurements are, you will be able to select the right size for you. Keep in mind formal dresses run smaller than normal dresses. Our size and fit guide and downloadable printable measuring tape will help remove any guesswork and ensure the best possible fit for you.

Each designer we offer tends to have a specific size guide, and not all designers follow size guides you may normally refer to for sizing. We highly recommend reviewing the size chart listed on the specific designer dress before making a dress purchase. As a general rule, when in doubt of choosing a size option, always chose the larger size. It's easy to take a dress in, but nearly impossible to add to a dress.