Perfective Maintenance Usually Is Cost Effective ____ The System’S Operational Life.

CIS 3350 Quiz 12

In most organizations, ____ IT department effort goes into supporting existing systems and making them more valuable to users.

more than half of all

If significant changes take place in an existing system or if a new version is released, the IT department might develop a ____.

user training package

____ costs include expenses for items such as supplies, equipment rental, and software leases.

Operational

____ expenses vary significantly during a system’s operational life and include spending to support maintenance activities.

Maintenance

____ activities include changing programs, procedures, or documentation to ensure correct system performance; adapting the system to changing requirements; and making the system operate more efficiently.

Maintenance

As shown in the accompanying figure, maintenance expenses usually are high when a system is implemented because problems must be detected, investigated, and resolved by ____ maintenance.

corrective

As shown in the accompanying figure, once a system becomes stable, maintenance costs usually remain low and involve minor ____ maintenance.

adaptive

As shown in the accompanying figure, ____ when it becomes clear that the company plans to replace the system.