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Andy, Computer Consultant

Category: Computer

Satisfied Customers: 5316

Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

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Get in to Microsoft Word and when I try to put in my

Customer Question

get in to Microsoft Word and when I try to put in my password ***** is refused. I did not change it so what is happening?JA: When did you last reset your username and password?Customer: Can't find the date but I think around MarchJA: Have you installed any updates recently?Customer: NoJA: Anything else you want the computer expert to know before I connect you?Customer: I am trying to get into Word where everything is installed and it won't let me in