Customer Service Representative

Customer Service Representative

Job Description

Customer Services Representative

The Medicine Shoppe | Lewiston, ME

Description* Greeting and assisting customers within the store and on the phone * Processing financial transactions using the Point of Sale terminals as required * Assist in maintaining a clean and safe working environment by disposal of trash daily and cleanliness of front store (cleaning shelves and will-call area, vacuuming and windows as needed) * Keep the pharmacy bench printer area supplied with labels and copy paper * Filing of new hard copy scripts on a daily basis so that all can be found in a timely manner * Take refill orders over the phone and in person * Check-in and put away daily order. Re-order any back orders and help with the returns of overstock and outdated/expired inventory * Maintain will-call area to 90 days, all others given to Pharmacist to be returned in appropriate manner * Maintain new prescription box to include only current scripts and to be filed in alphabetical order so that all can be found in a timely manner * Perform duties in the spirit of the Medicine Shoppe Mission * Perform other duties as required

Requirements* The ability to multi task and work under pressure in a very busy environment

* Must perform duties in an accurate, ethical, methodical and reliable manner

* Standing on feet 95% - 100% of working hours, bending and some light lifting

Education-Must have completed a high school education/equivalent or working towards that goal