Care Navigators

When individuals and families are facing a complicated, chronic or long-term health condition, it can at times be confusing to effectively move through a healthcare experience – knowing what resources to tap into, which providers offer appropriate services, and how to manage medications and health conditions.

At Agnesian HealthCare, care navigators are available to offer education, support and resources to help patients overcome any barriers that may prevent them from getting the services they need.

Who are care navigators?

Care navigators are trained nurses and social workers that coordinate a care plan for patients from initial testing to consultation with providers. They focus on educating patients and families, facilitating communication with other physicians, finding appropriate community support and offering aid in insurance matters. This assistance is free; there’s no charge to patients or their insurance companies.

They help patients with their fears, concerns and, more importantly, connect them to the necessary resources they need for the most effective and efficient care.