FTC RETURNS MONEY TO VICTIMS OF ABUSIVE DEBT COLLECTION OPERATIONThe Federal Trade Commission is mailing 4,380 checks totaling more than $550,000 to people harmed by Houston-based Goldman Schwartz, Inc., a debt collection operation that also used other business names, including Cole, Tanner & Wright and Harris County Check Recovery.read more

FOUNDER OF DECA FINANCIAL SERVICE IN FISHERS SENTENCED IN FRAUD CASEINDIANAPOLIS B United States Attorney Josh Minkler announced today the sentencing of a former financial institution owner after pleading guilty to wire fraud, bank fraud and bankruptcy fraud charges. Todd J. Wolfe , 54, was sentenced to 51 months (over four years) imprisonment by U.S. District Judge Tanya Walton Pratt.read more

SPACE STILL AVAILABLE FOR THE THIRD PARTY VENDOR AUDITING WORKSHOP IN CHICAGO IL JULY 19-20 2017The final Third Party Vendor Auditing Workshop this year will be held July 19-20 in Chicago, IL.read more

AMERICA IS HOOKED ON CREDIT CARDS - AND IT'S PRETTY CLEAR WHYAmericans have racked up $1.01 trillion in revolving debt - primarily credit card debt - according to the Federal Reserve. That's the highest tally since the financial crisis in 2008.read more

CHAIRMAN PAI ANNOUNCES LEIGHTON AS CHIEF OF OFFICE OF STRATEGIC PLANNING & POLICY ANALYSISWASHINGTON, June 28, 2017 - FCC Chairman Ajit Pai today announced that the agency has chosen Wayne Leighton as chief of the FCC's Office of Strategic Planning and Policy Analysis, continuing the work he has been doing as acting chief.read more

FEDERAL RESERVE REPORT AFFIRMS IMPORTANCE OF DEBT COLLECTION IN THE CREDIT ECOSYSTEMJune 29, 2017 (Sacramento, CA) - The Federal Reserve Bank of New York published a report in May 2017 confirming the vital role of debt collection in the credit-based economy. The report, titled Access to Credit and Financial Health: Evaluating the Impact of Debt Collection, is based on data analytics between states with varying degrees of regulation. The analysis found that, "restricting collection activities leads to a decrease in access to credit across the full spectrum of borrowers and to a deterioration in indicators of financial health." A rise in delinquencies and a reduction in credit scores are among the negative outcomes resulting from restricted collection activities, the effects of which are "concentrated on individuals with the lowest credit scores."read more

NISSAN ANNOUNCES SENIOR MANAGEMENT CHANGESNASHVILLE, Tenn. - Nissan Motor Company is making several leadership changes in its North American sales finance function.read more

ALORICA COMPLETES ACQUISITION OF EXPERT GLOBAL SOLUTIONS, SOLIDIFYING COMPANY AS THE CLEAR LEADER IN THE U.S. MARKETIRVINE, CA--(Marketwired - Jun 30, 2016) - Alorica, a worldwide leader in customer experience outsourcing solutions, today announced that it has completed the acquisition of Expert Global Solutions, Inc. (EGS). The resulting $2.4 billion Alorica is now the largest customer experience business process outsourcer servicing the U.S., and third largest globally.read more

PREPARED REMARKS OF CFPB DIRECTOR RICHARD CORDRAY AT THE AAFCS CONFERENCEThank you, Susan, for your kind introduction. And thank you to the American Association of Family and Consumer Sciences for inviting me to speak at your conference. Most of you would not know it, but Susan and I have known each other for many years, dating back to our days working on financial education together in central Ohio - me as a county treasurer and she as a key figure in the OSU Extension program. Now look how far we have come! Perhaps needless to add, promoting financial capability in people of all ages has become a special passion for me over the years since then. On the local, state, and federal levels I have steadfastly advocated for the importance of providing financial education and resources to help people achieve their financial goals. It is a happy occasion to be here amongst others who share that same passion.read more

LEXISNEXIS(r) RISKVIEW(tm) LIENS & JUDGMENTS REPORT INSTILLS NEW CONFIDENCE FOR COLLECTIONS AND LIMITS RISKATLANTA - LexisNexis(r) Risk Solutions, a part of RELX Group, announced today the availability of LexisNexis(r) RiskView(tm) Liens & Judgments Report, which provides credit lenders and collectors with detailed, highly reliable data for making credit and collections decisions. The new, robust data report, which relies on LexisNexis Risk Solutions proprietary Advanced Linking Technology, comes in advance of the credit bureaus ceasing to offer most liens and judgment data as of July, 2017, part of the settlement between the Nationwide Credit Reporting Agencies (NCRA) and over 30 state Attorneys General. This solution serves as an addition to an existing suite of lien and judgment solutions currently offered by the company for the collections industry.read more

CFPB TAKES ACTIONS AGAINST CREDIT REPAIR COMPANIES FOR CHARGING ILLEGAL FEES AND MISLEADING CONSUMERSWASHINGTON, D.C. - The Consumer Financial Protection Bureau (CFPB) today filed two complaints and proposed final judgments in federal court against four California-based credit repair companies and three individuals for misleading consumers and charging illegal fees. The Bureau alleges that the companies not only charged illegal advance fees for credit repair services, but also misrepresented their ability to repair consumers' credit scores. Under a proposed final judgment, Prime Credit, LLC, IMC Capital, LLC, Commercial Credit Consultants, Blake Johnson, and Eric Schlegel would pay a civil money penalty of more than $1.5 million. Under a second proposed final judgment, Park View Law, known formerly as Prime Law Experts, Inc., and its owner Arthur Barens would pay $500,000 in relinquished funds to the U.S. Treasury.read more

STATEMENT BY NEW YORK STATE INSPECTOR GENERAL CATHERINE LEAHY SCOTT ON THE ARREST AND ARRAIGNMENT TODAY OF JOSEPH CIFFA AND HIS CODEFENDANTS ON FEDERAL FRAUD CHARGES"Through an elaborate fraud, the lead defendant in this case preyed on consumers with fear tactics meant to extort hundreds of thousands of dollars in debts that often were not even owed. Then he further preyed on taxpayers by hiding his six-figure income so he and his family could collect government health care benefits to which he was not entitled and which were meant for those truly in need. These brazen acts have been exposed and are being prosecuted because of a successful partnership between State and federal law enforcement agencies. I will continue to aggressively investigate these cases in order to protect New Yorkers from such fraud and abuse.read more

CFPB RELEASES STATE-LEVEL SNAPSHOT OF CONSUMER COMPLAINTSWASHINGTON, D.C. - Today the Consumer Financial Protection Bureau (CFPB) released a special edition of its monthly complaint report, providing a snapshot of consumer complaints submitted across the country. For each state and the District of Columbia, the report provides statistics on complaint volume, the products and services generating the most complaints, company response rates, and a look at complaints from servicemembers and older Americans. The report also gives a national overview and spotlights narratives submitted by consumers regarding their experience with the CFPB's complaint process. Overall, the Bureau has received over 1,218,600 complaints as of June 1, 2017.read more

PENFED PRESIDENT AND CEO JAMES SCHENCK RECEIVES 2017 CREDIT UNION HERO OF THE YEAR AWARD AT AMERICA'S CREDIT UNION CONFERENCETYSONS, Va., June 26, 2017 /PRNewswire-USNewswire/ -- The Credit Union National Association (CUNA) today presented PenFed Credit Union President and CEO James Schenck with its 2017 Credit Union Hero of the Year Award at the America's Credit Union Conference in Las Vegas.read more

CALLMINER ANNOUNCES EUREKA STARTER EDITION BRINGING SPEECH ANALYTICS TO SMALL CONTACT CENTERS AND COMPANIES STARTING THEIR ANALYTICS JOURNEYWaltham, MA, June 28, 2017 (GLOBE NEWSWIRE) - CallMiner(r), the leading platform provider of award-winning speech and customer engagement analytics, today announces a new offering - Eureka Starter Edition, a full speech transcription and rich search and discovery tool designed for smaller contact centers or larger organizations looking to gain insight into their customer interactions without the need to dedicate an analyst.read more

WHY ARE LENDERS LOOSENING CREDIT STANDARDS?Lenders are continuing to loosen up their credit standards-and they plan to keep on doing it as the year goes on, according to the Q2 2017 Mortgage Lender Sentiment Survey released by Fannie Mae on Monday. In fact, the share of lenders who say they plan to ease credit standards on GSE, non-GSE, and government loans over the next three month has hit its highest point since the survey's inception.read more

MARYLAND PROVIDES DATES FOR TRANSFERRING LICENSING INFORMATION INTO NMLSThe transition of all licensees to the Nationwide Multistate Licensing System and Registry (NMLS) in Maryland, including debt collection licenses, will begin on Aug. 1, 2017. As previously reported by ACA International, Maryland's recently enacted House Bill 182 permits the transition of several types of licenses, including debt collection licenses, to the NMLS. The state issued an Advisory Notice on June 15, 2017, advising that the mandatory transition of all licensees to NMLS will last from Aug. 1 to Sept. 30, 2017.read more

DEFENDANTS INVOLVED IN SELLING BUSINESS COACHING PROGRAMS SETTLE FTC CHARGESSeven individuals and eight companies they control have agreed to settle Federal Trade Commission charges in a deceptive telemarketing operation that took millions of dollars from thousands of consumers who were trying to start home-based Internet businesses. The defendants have agreed to be banned from selling business coaching services and work-at-home opportunities.read more

PATIENTS MAY BE THE NEW PAYERS, BUT TWO IN THREE DO NOT PAY THEIR HOSPITAL BILLS IN FULLChicago, June 26, 2017 - A new TransUnion Healthcare (NYSE:TRU) analysis revealed a significant rise in the percentage of patients that didn't pay their hospital bills in full. Approximately 68% of patients with bills of $500 or less did not pay off the full balance during 2016 - up from 53% in 2015 and 49% in 2014.read more

CREDIT UNIONS IN THE EASTERN DISTRICT OF CALIFORNIA AMONG CLIENTS DEFRAUDED BY DEBT COLLECTION COMPANYSACRAMENTO, Calif. - Charles V. Stanley Jr., 63, of Southern California, was arrested on Wednesday in Los Angeles on a 15-count indictment returned by a federal grand jury in Sacramento charging him with conspiracy to commit bank fraud, mail fraud and wire fraud, as well as separate counts of bank fraud, wire fraud and mail fraud, U.S. Attorney Phillip A. Talbert announced.read more

SECRETARY OF EDUCATION BETSY DEVOS ANNOUNCES INTENT TO APPOINT DR. A. WAYNE JOHNSON AS CHIEF OPERATING OFFICER OF FEDERAL STUDENT AIDWASHINGTON-Today, U.S. Secretary of Education Betsy DeVos announced her intent to appoint Dr. A. Wayne Johnson as Chief Operating Officer of Federal Student Aid (FSA). Dr. Johnson is a highly regarded leader with more than 30 years of experience in the financial services industry and holds a Ph.D. in higher education leadership.read more

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