This time - everything was perfect!

Pros:

Excellent%20product

Cons:

Needs%20better%20packing%20for%20shipping

Need%20better%20follow%20through%20for%20complaint

I received the Mediteranean Glass Cookie Jar two years ago as a gift. It arrived broken. Even though it was a gift, I contacted Biscoff and sent them a picture of all the broken glass mixed in with the cookies. They assured me that they would send me a replacement. I never received a replacement. After this experience, I was hesitant to order again. This speaks to how much I love it heir cookies! I sent the Mediterranean Glass Cookie to my daughter. They arrived in excellent shape and she enjoyed them!As you can see I'm still a little salty about the gift I never received!

margaret merschman

Rating:

2/10/2016

they are one of a kind

Pros:

Cons:

These were introduced to me when I flew Delta. I got the URL off the package and ordered them. They are very different in taste - light, not too filling like other cookies. Just right.

JulieInTheBerkshires

Pittsfield, MA

Rating:

2/3/2016

Beautiful glass jar!

Pros:

beautiful%20jar

wonderful%20assortment

beautiful

%20very%20special%20gift

Cons:

expensive

Love this jar but it is expensive. Would have loved a few more French Shortbreads and would LOVE to be able to purchase them separately. The sale price made it more do-able. Of course, the cookies are beyond compare, as always. My Biscoff cookie crusts for cheesecakes, toppings and anything else I can think of are always the hit of the gathering.

Lynn

Jacksonville, FL

Rating:

1/16/2016

Beautiful Presentation

Pros:

Cons:

Always a big hit... so many pleasing comments about Biscoff! Gave one to my children's school, and they enjoy cookies with tea! Yum! Thank you for especially making an allergy friendly cookie - one of the main reasons I always buy Biscoff products! Thank you... thank you!

Loved Biscoff cookies

Rating:

12/31/2015

***** Love the Biscoff cookies

Pros:

Cons:

I sent my cousin the Biscoff cookie jar. She LOVED the cookies and the reusable glass jar