About Company

Our committed professionals aim to provide our customers with software solutions par excellence. Our vision is completely synchronized with that of our customers and we view the projects from first-hand perspectives. Surya Soft has partners across multiple continents which means that we're extremely comfortable working across different time zones.

Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.

Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.

New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases