Job Summary:
The Caesars Rewards Representative is responsible for enthusiastically promoting all aspects of the Caesars Rewards program and its benefits, including the Caesars Rewards Visa card. Representatives will welcome and greet guests at the Caesars Rewards Center and the Bus Center creating an atmosphere of fun and excitement. Representatives will also provide guests with information about promotions and events, and be familiar with and have the ability to “suggest” various property venues, amenities and activities.
Qualifications:
High school diploma or GED
Previous experience in a customer contact position
Able to type 40 WPM and navigate several computer programs at one time
Able to maintain composure and provide excellent guest service under difficult circumstances
Must be able to work any day of the week and any shift
Must be at least 21 years of age
Must be able to read, write, speak, and understand English
Must be able to get along with teammates and work as a team
Must be able to meet appearance standards as outlined in the Employee Handbook
Essential Job Functions:
Welcome and greet guests at the Caesars Rewards Center and the Bus Center
Maintain sufficient knowledge to effectively and enthusiastically promote all aspects of the Caesars Rewards Program and its benefits
Offer and promote the Caesars Rewards Visa card and successfully meet the minimum established monthly goals for Visa acquisition
Provide accurate information to guests regarding on property promotions & events and direct marketing offers
“Suggest” and recommend to various venues, outlets and amenities to enhance the guest’s experience while on property
Create a fun and excitement while interacting with guests
Be able to maintain composure when dealing with difficult guest situations and commit to resolving all problems to achieve a positive outcome
Be able to take direction and coaching from Supervisors and Leads in an upbeat and positive manner
Embrace the changes that are routinely made in a marketing program that continues to evolve and grow
Comply with all Caesars Rewards department policies & procedures and Caesars Rewards brand standards
Maintain data integrity and confidentiality when working with guest accounts
Comply with all Internal Control policies and procedures
Comply with all state, federal and tribal regulatory policies and procedures
Physical, Mental & Environmental Demands:
Able to lift and/or carry objects weighing up to 30 pounds
Able to stand for long periods of time
Able to meet service standards throughout the shift
Able to respond to visual and auditory cues
Able to continuously maneuver around office including the ability to bend, crouch, kneel, twist and work at a desk
Able to work in areas containing second hand smoke
Able to work in noisy environment
Able to meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies
Harrah’s reserves the right to make changes to this job description whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary :
Develops, implements, manages and coordinates the development of mid and premium level players programs by performing the following duties personally or through team members. Ensures the growth of gaming revenues through flawless execution of all the functions performed in the Casino Hosts department.
Qualifications :
Experience of 3 to 5 years in the gaming industry, with at least 3 years managerial or supervisory experience in Casino Marketing or Player Development.
Proven track record in growing, developing and increasing the profitability of high-end customers.
College degree in Marketing, Business Administration or related field preferred.
Must possess excellent communications skills, particularly those skills needed to resolve complaints from dissatisfied and upset guests.
Must be able to manage multiple objectives and tasks simultaneously, and be able to continually assess and re-set priorities.
Must be able to lead the team of Casino Hosts in achieving their financial and productivity goals.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed and professional appearance.
Must be able to work any day of the week and any shift.
Essential Job Functions:
Directs and coordinates the day-to-day activities of the Casino Hosts and Inside Sales team members.
Assist in setting business and performance goals that grow VIP business.
Hires and manages Casino Marketing team.
Develops personal relationships and manages staff to also develop personal relationships with premium players in both tables and slots, in all domestic markets and with sister properties within the Brand.
Monitors productivity and holds staff accountable.
Works closely with Special Events and Direct Mail teams to maximize VIP visitation.
Develops and maintains a customer database for premium players.
Coordinates programs, activities and the database with general marketing programs and systems.
Responsibility and accountability for the customer segment 400+ ADT including the growth, development and profitability of this segment of our customer base.
Delegates assignments to the most appropriate person by analyzing the requirements of the task and relating those to the capabilities of employees in order to accomplish tasks on time and within budget.
Meets individually with employees to discuss career goals, identifies skills needed to achieve goals and develops action plans to satisfy both.
Assists employees through development process by following-up on a regular basis and holding employees accountable to plan.
Cross-trains employees and prepares employees for next career opportunity.
Conducts Performance Reviews.
Makes or recommends wage increases and promotions.
Handles employees' complaints or grievances
Recommends disciplinary action or disciplines employees
Monitors legal compliance with federal, state, and gaming laws
Other duties as assigned
Physical, Mental & Environmental Demands:
Must be able to maneuver in and around the entire casino and hotel area, particularly the gaming pit areas.
Must be able to respond calmly in crisis and demanding situations, particularly when situations involve customer or employee conflicts.
Must be able to speak, read, write and understand English.
Must be able to respond to visual and aural cues.
Must be able to work in a smoke-filled environment.
Must be able to converse over the telephone in situations where there is loud and disruptive background noise.
Harrah’s reserves the right to make changes to this job description whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary :
Ensures superior food preparations and presentation. Prioritizes cooking to fill food orders and plating in a quick, timely and accurate manner while keeping a safe, secure, and clean environment.
Qualifications :
Six months prior experience as a cook or cook’s helper.
Previous working knowledge of point of sales system preferred.
Must be able to provide own tools.
Must be able to work any day of the week and any shift.
Must be able to get along with co-workers and work as a team.
Must possess good customer service and communication skills.
Must present a well-groomed appearance.
Local health department sanitation certificate required.
Essential Job Functions:
Prepares and produces menu items to standards in a quick and efficient manner.
Prepares items such as but not limited to salads, appetizers, beef, poultry, seafood, etc.
Prepares, cooks, and seasons all food.
Effectively and efficiently prepares food in fry cook broiler and Garde Manger.
Controls food production in all work areas including proper cooking methods, proper cooking times and temperature.
Adheres to kitchen maintenance and sanitation programs.
Maintains assigned station and equipment in a clean and sanitary condition.
Works a flexible schedule including weekends, evenings and holidays.
Works a reasonable amount of overtime when required.
Physical, Mental & Environmental Demands:
Must be able to work inside a kitchen and on a fry line during most of shift.
Must be able to work and maneuver in a close or small kitchen / working environment during entire shift.
Must be able to tolerate areas with extreme hot and cold temperatures.
Must be able to lift up to 100 pounds.
Must be able to push and pull carts weighing up to 300 pounds.
Must possess coordination and dexterity to use kitchen utensils such as knives, spatulas, food tongs, etc.
Must be able to bend, stoop, reach, crouch, kneel, push, and pull when rotating stock and cleaning work area.
Must be able to operate the following kitchen equipment: Stoves, grills, fryers, broilers, and other utensils in preparing the food orders.
Must be able to respond to visual and aural cues.
Must be able to speak, read, write, and understand English.
Harrah’s reserves the right to make changes to this job description whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary :
Counts moneys from the Pit Operations drop boxes. Counts moneys from Bill Validators (slot) machines.
Qualifications :
High school diploma or equivalent required.
Previous money-handling experience is preferred.
Must be able to work graveyard, any day of the week.
Adding machine, computer terminal operation, and currency counting machine skills helpful.
Basic mechanical (repair) ability preferred.
Prior count room or money handling experience (casino or bank) is preferred.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance.
Essential Job Functions:
Sorts, counts, and records contents of table game drop boxes, bill changers and currency drop boxes, according to set procedures.
Compares information contained in drop boxes to data stored on computer terminal.
Responsible for daily reports, minor repairs and maintenance of soft count equipment.
Performs duties as assigned, always presenting oneself as a credit to Harrah's and encourages others to do the same.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Works a flexible schedule including weekends, evenings and holidays.
Works a reasonable amount of overtime when required.
Physical, Mental & Environmental Demands:
Must be able to maneuver in and around all count rooms.
Must be able to push, pull carts and carry up to 75 pounds of boxes filled with currency.
Must be able to stoop, bend, kneel, crouch and pick-up money dropped on floor.
Must be able to grip objects and have good finger movement when counting and handling currency.
Must be able to differentiate denominations of chips and authenticity of currency.
Must be able to stand for extended periods of time.
Must be able to operate a computer, ten key adding machine and Sortmaster (money counter).
Must be able to read, write, speak and understand English.
Must be able to respond to visual and aural cues.
Harrah’s reserves the right to make changes to this job description whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary :
Supervises for the operations of Slot Operations and Casino Beverage, placing special emphasis on guest service while securing casino assets. Monitoring the day to day operations ensuring compliance with federal, state, and gaming laws. Create a positive employee experience through motivation and coaching.
Qualifications :
High school diploma required.
One-year casino experience required, preferably in slot operation.
Must possess strong supervisory and leadership skills.
Previous guest contact experience required.
Must possess a thorough understanding of slot floor operations.
Must have strong knowledge of the various internal written and verbal codes/abbreviations.
Must project professionalism and possess excellent verbal and written communication skills.
Previous knowledge of casino rules, regulations and procedures pertinent to Slot operations and Beverage service is required.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance.
Essential Job Functions:
Responsible for supporting the VP of Marketing & Casino Operations in all departmental initiatives related hiring, training, and process/procedure development
Monitors appearance of all facilities and service areas and follows-up to ensure cleanliness standards are at the highest level. Responsible for monitoring staffing levels, bank/floor assignments daily and weekly schedules to include breaks.
Directly responsible for training Slot, Beverage and Valet employees, providing each with the knowledge and appropriate direction to perform his/her responsibilities.
Monitors compliance with all established company, departmental and regulatory agency rules and regulations; provides training feedback, and disciplinary action regarding these rules and regulations.
Provides each employee with clear directives needed to meet departmental standards and achieve departmental and company goals.
Exhibits sound decision-making qualities, motivates personnel and exhibits effective supervisory skills.
Possesses a thorough working knowledge of the various types of slot machines, their functions, malfunctions and layout schedules.
Maintains security of all games, money, and employees.
Takes advantage of opportunity to build long term relationships with customers.
Routinely strives to build and maintain rapport with Guests and handles customer disputes, making every effort to achieve customer satisfaction.
Ensures that all performance reviews, disciplinary notices, and superior job performance notices are complete, on time and accurate.
Monitors the performance of all employees and provides training and coaching as necessary.
Make recommendations to the Operations Manager to improve the efficiency of the department and build business.
Builds a rapport and coordinates daily functions with support service departments.
Acts as role model and always presents oneself as a credit to Harrah's and encourages others to do the same.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Conducts Performance Reviews
Makes or recommends wage increases and promotions
Provides for safety and security
Handles employees' complaints or grievances
Recommends disciplinary action or disciplines employees
Plans work
Supervises and monitors work
Ensures departmental compliance with all regulatory, internal controls, policies and procedures.
Supervises staff performance as pertains to department procedures, customer service and compliance with Indiana Gaming regulations.
Verifies and reviews jackpot transactions.
Complies with IRS and internal controls regarding payouts.
Administers coaching and provides staff development. Leads staff in proper performance of duties.
Assist patrons, investigates complaints and provides resolution.
Ensures service equipment is handled safely and with reasonable care.
Responsible for keeping current on staff and supervisory trainings to include: quality guest service, responsible gaming, safety and sanitation, and alcohol awareness.
All other job duties as assigned
Physical, Mental & Environmental Demands:
Must be able to maneuver to all areas of the casino.
Must be able to lift up to 40 pounds.
Must be able to bend, reach, kneel, twist and grip items.
Must be able to walk and be on feet for long periods of time.
Must have a sense of urgency and keep up with fast paced business practices.
Must be able to work in stressful situations. Must possess basic math skills.
Must be able to read, write, speak and understand English.
Must be able to respond to visual and aural cues.
Must be able to tolerate areas containing second hand smoke, dust, loud noises and bright lights.
Must be able to work a varied schedule including holidays, nights and weekends as needed
Harrah’s reserves the right to make changes to this job description whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary :
Assists the casino administrator in all scheduling and administrative supervision for the casino.
Qualifications :
High school diploma or general education degree..
Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must demonstrate a high level of proficiency in the use of computer programs, specifically Word and Excel.
Must be willing to work any day of the week and any shift.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance.
Essential Job Functions:
Assists the Casino Administrator with the scheduling of all dealers and supervisors.
Administer, maintain and file Paid Day Off requests for more than 600 employees.
Administer Leaves of Absence requests and track progress.
Answer telephones and give information to callers or route calls to appropriate official and place outgoing calls. At times operating in a stressful environment.
Administer payroll; reconcile sign in sheets with Timeworks reports. Complete and submit discrepancy reports to payroll. Complete Dual Rate spreadsheets in a timely and accurate manner.
Maintain and post toke report.
Deal diplomatically and firmly with more than 600 employees.
Administer all attendance records and advise Shift Managers accordingly when there are any problems.
Assist the Casino Administrator on any special administrative assignments, such as in-house training, maintenance of card and dice room, or any project directed by the VP of Casino Operations.
Perform other duties as assigned.
Works a flexible schedule including weekends, evenings and holidays.
Works a reasonable amount of overtime when required.
Physical, Mental & Environmental Demands:
Must be able to lift up to 40 pounds.
Must be able to bend, reach, kneel, twist and grip items.
Must be able to respond calmly and handle many customer demands in a fast pace environment. Responds to visual and aural cues.
Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
Harrah’s reserves the right to make changes to this job description whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary :
Owns all aspects of the strategic relationships with a specific group of VIP players for whom they direct account development, relationship building and service while on property. Responsible for developing a lasting, growth-oriented relationship with each customer through a combination of in-person and on the phone sales activities. Serves as the main point of contact for the property’s very best guests; exuding an exceptional motivation to serve while exhibiting a unique blend of gregariousness and graciousness. Must be an intuitive and creative problem solver who strives to delight guests, is committed to proactive service recovery and is skilled in social awareness. The ideal candidate for this position will be resilient, tenacious, and have a passion for service in a customer facing role as well as the ability to develop relationships via the telephone. To be best positioned to succeed, candidates should have a keen sense of personal ambition and the ability to engage both their customers and their team members to commit to action.
Qualifications :
Three to five years of experience in casino/hotel, customer service, host or other account management experience required (Luxury service experience preferred).
Ability to think independently in making decisions to maximize customer service experience and program profitability.
Excellent interpersonal, communication, problem-solving and analytical skills required.
Must have excellent customer service skills.
Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences.
Excellent networking abilities.
Must have excellent oral and written communication skills.
Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.
Essential Job Functions:
Responsible for generating casino revenue through development of VIP accounts while maximizing existing revenue streams utilizing our active databases and implementing creative marketing programs.
Builds loyalty among valued VIP customers by developing relationships and effectively utilizing marketing and upscale sales techniques.
Maintains relationships with VIP guests through personal contact by phone and in person with the goal of maximizing gaming revenue goals as set by the management team.
Spends a significant amount of time customer facing and participating in special events and social functions.
Coordinates as needed with VIP Hospitality team to lead successful delivery of guest trip itineraries, leveraging partnerships throughout the property (with Gaming, Hotel, Food & Beverage, etc.) to maximize smooth, high end service.
Establishes, coordinates, and leads both on and off-property VIP events.
Issues customer comps and offers as necessary, within authorized program guidelines.
Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required.
Other duties as assigned
Physical, Mental & Environmental Demands:
Must be able to maneuver to all areas of the casino.
Physically able to stand/walk long periods of time.
Must be alert and observant of your surroundings.
Must be able to lift and carry up to 20 lbs.
Must be able to bend, reach, kneel, twist and grip items.
Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke
Must be able to work at a fast pace, efficiently.
Must be able to respond to visual, olfactory and aural cues.
Must be able to operate in mentally and physically stressful situations.
Must be able to work a flexible schedule including weekends, evenings and holidays.
Harrah’s reserves the right to make changes to this job description whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary :
Maintains the cleanliness of the property by completing special projects such as carpet, linoleum and marble care. Operate lift (30’ – 40’ in height) to clean upper arears of casino floor.
Qualifications :
Has held a position as cleaner, or equivalent.
Previous janitorial experience preferred
Must be a least 21 years of age
Must possess strong people skills and problem-solving ability.
Must have a strong understanding and working knowledge of cleaning chemicals, cleaning techniques, and cleaning equipment.
Knowledge of HAZZ, COMM and BBP is essential.
Must be able to converse, read, and write English.
Must be able to get along well with others and work as a team.
Must present a well-groomed appearance.
Essential Job Functions:
Strips and waxes floors to include baseboards.
Shampoo and spot clean carpeted areas.
Uses extractor equipment, floor scrubbers, and shampoo machines, polishing machines, special vacuum cleaners and scrubbers.
Move office equipment and items as directed.
Cleans interior and exterior windows.
High degree of customer contact.
Cleans signage, light fixtures, vents, decorative greenery, railings, artwork and elevators.
Operate lift and adhere to all safety standards
Works a flexible schedule including weekends, evenings and holidays.
Works a reasonable amount of overtime when required.
Physical, Mental & Environmental Demands:
Must be able to maneuver in casino areas, up and down stairs and reach above shoulder level.
Able to push, pull and carry up to 100 pounds.
Able to tolerate areas containing secondary smoke.
Must be able to work in temperatures in excess of 115 degrees and in cold temperatures as low as 40 degrees.
Respond to visual and aural curs.
Able to use and operate vacuum cleaners, floor cleaning equipment, dustpans, brooms and auto-rider
Must be able to work around crowded areas.
Must be able to read labels on chemical bottles.
Able to stoop, bend, reach and pull around casino and restroom areas.
Able to use finger movement and rotation wrist motion when cleaning and wiping surface areas.
Able to tolerate cleaning chemicals without developing and allergic reaction.
Harrah’s reserves the right to make changes to this job description whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

Job Summary :
Protects assets and maintains the integrity of the company using CCTV (Closed Circuit Television) and floor observations. Provides a safe environment for our employees and guests. Assists the Surveillance Shift Supervisor in their duties as assigned.
Qualifications :
Previous supervisory experience preferred.
A minimum of two years casino surveillance or a combination of casino surveillance, Law Enforcement or Loss Prevention/Security is required.
A thorough working knowledge of all casino operations is required.
Must possess excellent customer service, communication, and organizational and writing skills.
Must have a working knowledge of compact and tribal gaming regulations.
Must be 21 years of age.
Must be able to work any day of the week and any shift.
Must have basic computer operational skills.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance.
Must be able to formulate effective, understandable and well written reports.
Note: Interested applicants cannot have any relatives working in any cash-handling, casino, or guest-related position at Harrah’s Northern California.
Essential Job Functions:
Assists the Surveillance Shift Supervisor in the supervision and direction of Surveillance Officers in performing their duties and procedures of the company.
Assist supervisor in preparation of schedules and daily paperwork.
Provide supervision and leadership in the supervisor’s absence.
Perform all duties of a Surveillance Officer when necessary.
Operates all surveillance equipment including, but not limited to, monitors, switchers, computers, controllers and cameras.
Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Works a flexible schedule including weekends, evenings and holidays.
Works a reasonable amount of overtime when required.
Physical, Mental & Environmental Demands:
Must be able to sit or stand for long hours observing numerable CCTV screens in a small room or area.
Must be able to work and maneuver in close quarters.
Must be able to respond calmly in crisis and stressful situations.
Must be able to see and also remember the specific details of incidents and persons.
Must be able to lift up to 50 pounds.
Must be able to operate the following equipment: Monitors, switches, computers, controllers, and cameras.
Must be able to give court testimony when necessary and write detailed reports.
Must be able to change shifts on short notice.
Must be able to read, write, speak and understand English.
Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
Harrah’s reserves the right to make changes to this job description whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes

RC Willey is searching for extraordinary Cashier/Customer Service Associates.
Starting wage is $11.57 - $12.65, depending on experience . RC Willey offers competitive benefits including medical, dental, and vision insurances, vacation & sick leave, 401k with company match, profit sharing, employee discounts, off Sundays and more to all full time associates.
JOB RESPONSIBILITIES:
Greet and interact with customers by telephone or in person and provide information about merchandise and/or services.
Perform transactions by collecting payments.
Assisting with light food preparation for in-store cafe.
Followup with customer issues and service requests.
All other duties as assigned.
MINIMUM JOB REQUIREMENTS:
Strong attendance record.
Good work history with experience in customer service and cash handling.
Basic clerical and organization skills.
Basic computer and 10-key skills.
Great communication and interpersonal skills.
We require all employees to undergo a criminal background check and drug screen.
If you are qualified for this position, please click on the link below or visit our this location to complete an application.

Description
R.C. Willey is searching for a Driver Helper at our Roseville Distribution Center location.
JOB RESPONSIBILITIES:
Loading, unloading and delivery set up of merchandise to the customer.
Responsible for the handling and securing of all merchandise.
Coordinating with the delivery office in resolving any problems encountered during the delivery.
Resolving customer service issues related to the days' delivery.
Warehouse duties including receiving and day crew tasks.
All other duties as assigned.
MINIMUM JOB REQUIREMENTS:
The ideal applicant must be at least 21 years with a valid California Driver's License.
Have a positive attitude towards their work and our customers.
Must be very detailed oriented, specific to daily paper work.
Must be able to pass warehouse equipment qualification test and operate equipment in a safe manner.
Able to attain a DOT Medical Card.
Must be able to lift up to 100 pounds on a regular basis and be comfortable working at heights up to 40 feet.
Ability to handle difficult situations on delivery with customers as well as with merchandise.
Experience with R.C. Willey system and warehouse preferred.
We provide competitive benefits including medical, dental, and vision insurances, 401(k) with company match, profit sharing, employee purchase, paid vacation and sick time, and more.
All qualified applicants may apply online at www.rcwilley.com or in person.
We conduct thorough employment/criminal background checks and drug screens.

Description
RC Willey is searching for enthusiastic, career-minded sales professionals to assist our customers in the Flooring department. We expect that sales associates will be able to earn at least $40,000 annually. Therefore, for the first 6 full months new sales associates who work full time hours will receive a minimum of $3,333/month or commissions earned, whichever is greater. RC Willey provides extensive sales training in order to enhance your ability to assist customers and increase your earning potential. We also offer competitive benefits including medical, dental, and vision insurances, 401(k) with company match, profit sharing, employee purchase, paid vacation and sick time, and more.
DUTIES AND RESPONSIBILITIES
Greet customers, determine customer needs and address any related concerns.
Ensure customer needs are taken care of and expectations have been met/exceeded.
Follow-up with customers through callbacks, client cards and/or thank-you notes.
Perform other reasonable job functions as assigned by an immediate supervisor and/or other management.
JOB REQUIREMENTS
Previous sales experience preferred.
Exceptional interpersonal skills.
Self-motivated and enthusiastic, with a strong desire to accomplish specific goals.
Strong customer-service orientation.
Presentable and personable with the public.
Sales associates are scheduled approx. 8 hours per day, Mon-Sat, between 9 AM and 9 PM with a weekday off. We are closed Sundays!
We conduct thorough employment/criminal background checks and drug screens.

Summary
Starts players on the golf course explaining the rules of play for the day. Tours the golf course encouraging players to maintain a reasonable pace of play.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Starts players on the first tee explaining the rules of play for the day.
Maintains an accurate starting sheet so the whereabouts of players are known.
Cues groups to move to the first tee and makes sure not more than one group is on the tee at on time.
Tours the golf course assisting players when needed to maintain the posted pace of play for the day.
Checks the restrooms and water stations on a regular schedule.
Maintains proper spacing on the golf course to avoid delays.
Completes the golfer tracking report on a daily basis.
Reminds players of the cart rules of the day.
Repairs ball marks and collects any trash that may be on the course.
Replaces any hazard stakes or directional signage.
Communicates with the Golf Shop and Starter on a regular basis.
Monitors the course and ensure customer satisfaction.
Assists golfers when needed.
Reports all problem situations to the Head Golf Professional in a timely manner.
Maintains flexibility to take on new and different tasks as directed by the Department Manager.
Incorporates safe work practices in job performance.
Attends staff meetings.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience and/or Education
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Age Requirements
Must be at least 18 years of age.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out simple one- or two-step instructions.
Certificates, Licenses, Registrations
Cache Creek Casino Resort Tribal Gaming License.
Valid Driver's License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand; walk and reach with hands and arms. The employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.
While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Do you possess top notch customer service skills? Are you looking for a part-time opportunity? (16-25 hours/week) As we expand our well-versed our client support team, we are looking for a colleague to make our team even stronger. Qualified candidates are dedicated, mature, with a can-do attitude and hunger for learning new things. Comfort and confidence on the phone combined with a sense of urgency assures that you will service all of our clients in a timely manner. What part will you play
Potential home buyers and sellers reach out to us for assistance in finding the best performing real estate agent in their area. As a part-time Customer Service Representative, you will be contacting our real estate agents and informing them about their new clients. You are seen as the face (voice) of the company. Attention to detail is a must, as you will be confirming information with the agents and through your own independent research. What we expect from you
Strong written and verbal communication skills!
Be passionate, proactive and well spoken
Take pride in your work and have great attention to detail
2+ years of experience on the phone is a must
2+ years of customer service experience (e.g. food, retail, services)
Proven ability to work with goals
Can show a high level of self-motivation
Flexibility with changing business needs
Ability to tailor company message for clients and agents of different backgrounds
Professional phone etiquette - be pleasant, quick on your feet, and efficient
Willingness to keep learning and contribute to the company’s culture
Can remember a lot of new information and is able to multitask
Is computer savvy combined with fast and accurate typing skills
What we offer
A very competitive salary: $16 an hour
A place at one of Sacramento's Best Places to Work (Finalists in 2016, 2017 & 2018)
Warm, fun, welcoming and startup-like work environment
A well built and engaging training program with an in-house trainer
Great perks, like weekly catered breakfasts and lunches, our Holiday parties (hotel rooms provided!), team building outings (including plenty of food & drinks of course), and more
No drama and no requests for overtime
About ReferralExchange ReferralExchange is a fast-growing San Francisco tech firm with a large presence here in Sacramento. We connect residential home buyers and sellers with one of our 23,000 top-performing real estate agents, covering the entire United States. Our members exchange leads when they have business that they can’t support. We create a win-win situation where real estate agents get paid part of the closing cost, just by providing a successful referral. We made 120,000 matches in 2016 between real estate agents and home buyers/sellers. The Operations Team is a tight-knit, high energy group, who pulls together to conquer problems. We are small but nimble, so everyone pitches in to help at all parts of the business as needed. We love what we do and look forward to coming to work at an office with a stocked kitchen and coffee at the ready.
For more information, please visit our website: www.referralexchange.com
APPLY NOW!
https://referralexchange.applytojob.com/apply/fYpdVEWgYn/Customer-Service-Representative-Parttime?source=sacjobs
IN OFFICE POSITION; NOT REMOTE

Spark inspiration, influence your colleagues and see your success in real time. Take the leap into the next level of your career by becoming a leader at ReferralExchange!
ReferralExchange is looking for confident candidates with experience in customer support, business development, training, leadership, and management to join our Management Trainee Program. Management Trainees will be on a tracked development program to become a part of our management team within one year!
Candidates for the Management Trainee position will have the skills to influence others and change behavior as well as the ability to build and maintain strong relationships. ReferralExchange will partner with you to develop the skills needed to become an impactful contributor to our organization’s initiatives. During the 24-month program, you'll acquire in-depth knowledge of the company's objectives and operations. You will develop expertise in the services we provide, the markets we serve, along with skills in championing a team for success. If mastery is not achieved within that timeframe, you will not be eligible to move forward in the program. This is a fast-paced environment that requires professionals who are hungry, self-starters ready to show what they can do.
Our goal is to attract and retain the highest quality individuals to our fast growing team. We encourage the development of our employees and believe it is necessary for the growth and success of the company. Our Management Trainee curriculum program provides a clearly defined career path to success with ReferralExchange. Our promotions don’t stop there; our top level management regularly comes from the ranks.
What we expect from you
Be willing to take risks for high rewards
Be a passionate, professional team player
Have an Associate’s degree, or equivalent solid experience
Obtain California real estate license within 180 days of hire (company paid)
Communicate with influence both written and verbally
Demonstrate strong interpersonal skills and emotional intelligence
Have a startup mindset and drive to hustle to get the job done
Thrive in a metrics-driven fast-paced environment
Be dedicated to excellence and possess a track record of exceeding goals
Take initiative to learn about the business goals and anticipate future needs
Believe in Customer Service as a company’s unique identifier
Be creative when approaching business demands and flexible as they change
What we offer
Starting salary of $37k, increasing to $45k within 24 months
Many more opportunities for advancement and promotion
401(k) plan with company matching contributions
Medical, dental, and vision insurance benefits from day one
Weekly catered breakfast and lunches, plus stocked drinks and healthy snacks
Great events, like our Holiday parties (hotel rooms provided!), team building outings, and giving back to the community.
Bragging rights! ReferralExchange was a finalist for “Best Places to Work” in Sacramento in 2016, 2017 & 2018
About ReferralExchange
ReferralExchange is a membership network of 23,000 top-performing real estate agents covering the entire U.S. Our members give leads when they have out-of-area or excess business that they can’t support and receive leads when they are matched to manage these leads. ReferralExchange combines innovative technology and expert customer service to ensure the best possible experience for clients and agents – whether consumers are seeking a new property or are interested in selling their current home.
Our mission is to be the number one transaction originator in the multi-billion dollar real estate referral industry. For the past several years, while the real estate market has been struggling, we have seen our overall growth in sales volume and sales profits exceed 50% a year. We are expecting to double our client support team next year due to the new products and exploration of new markets.
If you would like the opportunity to build and grow with a company on the rise, qualified professionals, submit your resume and thoughtful cover letter to our team to be considered!
https://referralexchange.applytojob.com/apply/v4usHE3OVu/Management-Trainee?source=sacjobs
NOT A REMOTE POSITION

Are you curious, smart, and bored with your current job?
ReferralExchange is hiring!
Your role
Our Closings Department is seeking a new member for a highly specialized role - contract enforcement on delinquent clients. As our first ever Transaction and Collections Specialist, you will do two things - optimize our collections process and enter into client-facing conversations that require quick thinking and diligent follow up. This is a collections job, so the discussions aren’t always pretty, but you won’t be reading a script - what you say, how you say it and when to follow up is determined by your ideas and experimentation. We have a good system in place, but want someone that can identify potential improvements and work with the team to implement them. There is opportunity in this role for the right candidate to significantly contribute to our company. If you see difficult conversations as an intellectual puzzle rather than something to be avoided, want exclusive ownership of a process in a fast-growing company and enjoy quoting one-liners from bad 80s movies, apply to join our hard working, laid back team. We’d love to meet you!
What we expect from you
A Bachelor’s degree.
Minimum of 2 years of work experience, preferably in customer support or administrative role.
Ability to remain diplomatic, yet firm in tough conversations and laugh them off when they’re done.
A knack for/experience with refining processes.
The ability to prioritize and effectively manage your time.
Must obtain your California Real Estate license within 270 days of hire (company pays these expenses).
What we offer
A competitive salary based on experience and a quarterly commission.
A yearly discretionary bonus.
401(k) plan with company matching contributions.
Medical, Dental, Vision and Insurance.
Warm, fun and welcoming startup-like work environment
Room to grow your skill set and advance your career.
Friendly office culture and approachable, caring upper management.
About ReferralExchange
ReferralExchange is a San Francisco based company that uses cutting-edge algorithmic tactics to connect home buyers and sellers to real estate agents. Our mission is to be the number one transaction originator in the multi-billion dollar real estate referral industry. For the past several years we have seen overall growth in sales volume and profit exceeding 50% a year! We have a strong core business that fuels our innovation and we are not beholden to any investors, so our decisions on where to take the company are our own.
As a small group of dynamic professionals, we have seen our hard work rewarded with sustained, steady growth. We got here by taking our work seriously. We stay sane by not taking ourselves too seriously. We are a highly collaborative team - our daily schedule sets aside time for the entire operations staff to meet and discuss the projects we are working on, while also giving us a chance to check in with each other.
If we just described your ideal work environment, please apply today!
https://referralexchange.applytojob.com/apply/4qJAiphAgs/Title-Account-Manager?source=sacjobs
IN OFFICE POSITION; NOT REMOTE

Do you possess strong communication skills and are you able to built valuable business relationships?
Your role
The On-boarding Specialist (OS) is primarily responsible for pitching, following up with and expanding positive relationships with prospective Title Partners through a full sales cycle. The OS will focus on expanding the number of new offices being introduced to and successfully signing up for the program by engaging with, in a series of calls and emails, primary and secondary potential new Title Partners.
Essential job functions
Responsible for establishing and maintaining contact with the pipeline of potential new offices through phone and or email communication.
Maintain pipeline of prospective Title Partners through various stages of the sales cycle.
Initial telephone presentation of the program to potential Title Partners.
Focus on follow up with primary and secondary Title partner contacts.
Act as a consultant to our Title Partners and agents to ensure they garner significant value from our partnership.
Develop and execute strategies to expand the number of partnerships.
Manage multiple office relationships through a full sales cycle.
Exceed potential Title Partner expectations for service, support and value.
Able to quickly adapt to process and procedural changes
Apply professionalism to accurately represent the company during all tasks, communications, and transactions.
Apply proper telephone etiquette, such as clear enunciation, professional language, positive tone, and listening, questioning, and reasoning skills, to satisfy various customer situations and temperaments.
Utilize quality communication skills to efficiently and effectively communicate with prospects and coworkers, via both telephone and electronic means.
Apply time management skills to balance daily workload and self-direct with or without input from upper management.
Identify and escalate priority issues appropriately, including adjusting tonality and involving the correct department(s).
Perform all duties with integrity and a willingness to follow standards and procedures
Assist with special projects as needed.
Adhere to the ReferralExchange attendance policy
What we expect from you
Must retain an active California real estate license
4-year degree or 2 years comparable experience preferred
Excellent verbal and written communication skills
Good knowledge of telephone and computer systems
Organizational, time management and problem-solving skills required
Ability to work independently, utilizing resources to produce quality work according to specifications
What we offer
A competitive starting salary plus a yearly discretionary bonus
Rapid salary growth opportunities available for capable and ambitious colleagues
Paid Holidays and 3 weeks paid vacation
401(k) plan with company matching contributions
Medical, Dental, Vision and Insurance benefits
Warm, fun, welcoming and startup-like work environment
A well built and engaging training program that will advance your career
Great events, like our Holiday parties in downtown SF (hotel rooms provided!) and Summer Picnic (including plenty of food and drinks of course)
Weekly catered lunches, snacks, celebrations, fun, friendly games and more.
No drama and no requests for overtime
About ReferralExchange ReferralExchange is a San Francisco based tech company that combines cutting-edge algorithmic approaches with a dedication to exceptional customer service. We connect home buyers and sellers with the top three real estate agents that best match their needs. Our sophisticated data and customer support teams analyze our network of 23.000 agents from leading firms to find the best match.
We are a medium size company with a small company feel and small company growth opportunities. We have a strong core business that is fueling our innovation and helps us expand our business even farther.
We are a highly collaborative team. Our weekly schedule sets aside time for us to meet and discuss projects or issues we are currently working on and solicit help from the group. Showing initiative and solving problems is expected in our company, and we compensate accordingly. We cultivate a 'work hard. play hard' mentality which means that the challenges can be great and you might work up a sweat, but we have fun together and respect your personal time.
2016, 2017 and 2018 finalist "Best Places to Work" in Sacramento.
https://referralexchange.applytojob.com/apply/sbvoAtvj8f/Title-Onboarding-Specialist?source=sacjobs
NOT A REMOTE POSITION

Do you get excited about matching the right candidate to the perfect role? Can you sniff out a winner in a crowd of thousands? Do you have a knack for pinpointing awesomeness? Yes? Become a valued part of our close-knit team of professionals on our way to explosive growth!
Your role
ReferralExchange is looking for a full cycle recruiter to source talent for our Operations and Sales teams. We are looking to aggressively build our sales and operations capacity in the coming years, with a focus on finding future leaders and well-equipped colleagues to support our dynamic growth. The Talent Recruiter will be responsible for developing campaigns to attract candidates, sourcing, screening resumes, performing phone screening and arranging in-person interviews for prospective talent.
Qualified candidates must
Have 1-3 years of recruiting experience
An Associate’s degree, or equivalent solid experience
Communicate with influence both written and verbally
Demonstrate strong interviewing and interpersonal skills
Have a solid understanding of sales and organizational processes
Be a passionate, professional team player
Have a startup mindset and drive to hustle to get the job done
Tailor our message to make it visible and attractive to prospective talent
Thrive in a metrics-driven fast-paced environment
Be dedicated to excellence and possess a track record of exceeding goals
Be self-motivated, organized and able to prioritize
Take initiative to learn about the business goals and anticipate future needs
Believe in Customer Service as a company’s unique identifier
Enjoy and understand the importance of the on-boarding and retention processes
Be creative when approaching business needs and flexible as they change
What we offer
A very competitive salary: $50,000 a year plus discretionary bonuses
401(k) plan with company matching contributions
Medical, dental, vision and insurance benefits from day one
Weekly catered breakfast and lunches, plus drinks and healthy snacks
Great events, like our Holiday parties (hotel rooms provided!), team building outings, and giving back to the community.
No drama and no requests for overtime
Bragging rights! ReferralExchange was a finalist for “Best Places to Work” in Sacramento in 2016, 2017 & 2018
About ReferralExchange
ReferralExchange is a membership network of 23,000 top-performing real estate agents covering the entire U.S. Our members give leads when they have out-of-area or excess business that they can’t support and receive leads when they are matched to manage these leads. ReferralExchange combines innovative technology and expert customer service to ensure the best possible experience for clients and agents – whether consumers are seeking a new property or are interested in selling their current home.
Our mission is to be the number one transaction originator in the multi-billion dollar real estate referral industry. For the past several years, while the real estate market has been struggling, we have seen our overall growth in sales volume and sales profits exceed 50% a year.
If you would like the opportunity to build and grow with a company on the rise, qualified professionals, submit your resume and thoughtful cover letter for our team to be considered!
For more information, please visit our website: www.referralexchange.com
https://referralexchange.applytojob.com/apply/Newd8IW3q1/Talent-Recruiter?source=sacjobs
NOT A REMOTE POSITION

TO BE CONSIDERED FOR THIS POSITION, PLEASE FOLLOW LINK TO MARKSTEIN BEVERAGE CO. OF SACRAMENTO CAREERS SITE :
www.marksteinbev.net/careers Primary Responsibilities: Our Merchandisers are responsible for stocking, rotating and building displays in assigned high volume retail accounts: Managing, rotating and maintaining company product in retail accounts. Adhering to all Merchandising Department and Company policies, procedures and set standards. Communicating all retail opportunities/issues. Performing other duties as assigned. Requirements and Competencies: Ability to demonstrate accuracy daily Ability to lift a minimum of 50 pounds consistently throughout the day Customer service oriented and a professional and positive attitude Reliable vehicle a must Acceptable driving record with current vehicle liability insurance Previous beverage experience preferred Candidates must successfully complete all pre-employment screenings, which include physical, drug test, and background check. Excellent Benefit Package that includes: Medical Insurance Dental Insurance Vision Insurance 401(k) Plan Company Paid Life Insurance Voluntary Life Insurance Employee Assistance Program Attractive Leave Plan with paid holidays, personal vacation and sick leave Performance and Career Development Program Recognition Program Excellent Company Culture and Work Environment Other Relevant Information: Markstein Beverage Co. of Sacramento is an Equal Opportunity Employer. All aspects of employment with Markstein Beverage Co. of Sacramento are governed on the basis of merit. We want to have the best available persons on the job. Company policy prohibits unlawful discrimination based on race, color, creed, religion, gender, sex, age, national origin, mental or physical disability, medical condition, marital status, registered domestic partner status, ancestry, genetic information, sexual orientation and military or veteran status, or other categories protected under local, state or federal law. MBCS is Drug Free Workplace