Miami, FL Latin American Restaurants

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The reason for this review is not to rate the food but the service. Let me explain. I have always ordered my lunch from here for many years and have never had an issue with my food until last week. I ordered my usual which is a chicken breast with a salad. Once I sat down to eat my lunch the chicken was rubbery and unedable. I was disappointed and threw the food out. I was not able to eat that day. I did not have time to drive back and return my food. So we called and spoke to the owner (Gloria). She was very unapologetic and really unhelpful. According to her I waited to long to call her and complain. She went on to tell us that she severed a number of chicken breast and no one else complained. She stated that we should take the food out 9f the garbage and take to her. I for one will never order any food from there again and I will make sure no one in my office either.

It's difficult to know where to begin. Cuban Guys Restaurant is so above and beyond all the rest of the Cuban restaurants that any compliments I make could not possibly do it justice. However, such a rare find must be shared with those who have not yet had the privilege of enjoying their remarkable cuisine. You are in for the treat of your life! My wife and I ordered The Chicken Bowl and the Pork Bowl. They came with juicy chunks of meat served over white rice with black beans and wonderful pieces of sweet plantains and fresh onions. They were seasoned to perfection. Oh my! Who said I would not make it to heaven. We also had some of the best croquettes I have ever tasted. Additionally, we had some small fried papa rellenas which are small fried spheres of mashed potatoes with beef inside. So yummy! I noticed many other delicacies brought to nearby tables which looked equally scrumptious. The service was fast, the portions were large, the flavors were outstanding the employees were friendly and the prices were modest to low. So what's not to like. Would I go back? Are you kidding, I want to live there! I can only pray they open a branch in Northern Florida where I live. Do yourself a favor and try it out, I promise you won't be disappointed.

I order food to go, it took forever and they messed up the order. They forgot half an order, the food was cold. I called to request what was missing they asked if I still wanted it. I took them 30 minutes to give me white rice and plantains...