Job Snapshot

Job Description

Job Description

GENERAL SUMMARY OF DUTIES

REQUIRES: RECENT HOSPITAL, BED-SIDE CARE EXPERIENCE

This position develops, delivers and maintains existing systems training programs aimed primarily at hospital and infrastructure staff and will design, develop and deliver new systems training as required. This position develops and maintains AACN and ECCO training curricula standards and educates new nurses on the virtual platform. The primary delivery method consists of virtual training sessions combined with other technology-based solutions using a blended learning approach. This position is responsible for developing customer training programs focused on the implementation and use of clinical application system(s). It requires interaction with hospital staff as well as corporate development and support staff to ensure training programs focus on the needs of our customers. This position will also be responsible for teaching courses and keeping content updated and current. As a highly visible department representative, this person consistently demonstrates a strong service commitment by continually striving to meet and exceed customer expectations.

SUPERVISOR : Director of Educational Services

SUPERVISES : N/A

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

This position is responsible for developing customer-training programs focused on the implementation and use of AACN and ECCO curricula for new nurses in the HealthTrust Workforce Solutions Nurse Residency Program. It requires interaction with hospital staff, physicians, allied health professionals, Corporate Clinical Services, Testing, and Product Development, as well as other corporate development and support staff to ensure training programs focus on the needs of our customers.

This position will assist in the development of new and on-going modifications of all designated courses. The position will also be responsible for course instruction and content relevance.

This position will be responsible for working with Project Teams, Instructional Designer and Developers, Media Specialists, Subject Matter Experts and Business Owners in the development of course content, training materials agendas, lessons plans, and presentation material for all necessary courses ensuring course content meets learning and business objectives.

Responsible for course instruction including both classroom and distance / e-learning

Develops course content

Consults with business owners to develop education strategies and delivery methods

Collaborates with other instructors in development of new training methodologies, technologies, and approaches

Hours vary according to training schedule and needs

Self directed and motivated.

Ability to communicate effectively both verbally and in writing.

Demonstrates superior ability to perform in a consulting setting and to interact effectively with Facility Administration, Division/Group Administration, and Facility personnel.

Expert knowledge of microcomputer systems and common software packages available to support database and spreadsheet applications.

Strong analytical skills.

Must have clear speaking voice and good hearing, as position requires the use of a headset/microphone to deliver virtual classes.

Serves on HealthTrust Workforce Management Solutions Disaster team and participates in all activities related to readiness, planning, and implementation.

All other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

Communication – strong presentation skills, including clear and concise verbal and written communication.

Adaptability – ability to maintain effectiveness when experiencing major changes in work tasks and/or work environment; adjusts effectively to rapidly changing work structures, processes, requirements and cultures.

Energy – consistently maintains high levels of activity and productivity while sustaining long working hours when necessary; operates with vigor, effectiveness, flexibility, and determination over extended periods of time.

Contribution to Team Success – actively participates as a member of a team to move toward the completion of goals.

Tactical Execution – demonstrates personal ownership of tasks and follows through to drive and obtain results.

PC Skills – demonstrates strong proficiency in Microsoft applications including Outlook, Word, Excel and PowerPoint; experience in using web-based development and authoring products such as learning management systems,

Stress Tolerance – maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handles stress in a manner that is acceptable to others and the organization.

Position requires prolonged sitting, some bending, stooping, and stretching. Ability to lift up to forty (40) pounds regularly throughout the workday. Position requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing, verbal communication and eyesight to record, prepare, and communicate appropriately to perform job responsibilities. Requires ability to fly on airplanes, be properly licensed and able to rent and drive an automobile, and work in diverse office settings. Work will be stressful at times. Contact may involve dealing with angry or upset people.