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Customer Care

viastore offers you comprehensive support combined with a wide range of services tailored to your specific needs because even the best logistics system is only as good as the maintenance it receives. Your company will benefit from continuous condition monitoring of your material flow system as well as preventive maintenance services. In addition, we regularly check your system in accordance with all applicable regulations. This means you are not only optimally protected, but can also prevent defects on your storage and conveyor systems.

Should system failure occur despite all this, our service hotline is there to help you immediately. viastore specialists for IT, control system, technology and spare parts are available 24 hours a day, 365 days a year, to provide quick and targeted support with their expertise. This not only secures increased system availability, but allows you to save costs at the same time.

Support from viastore offers you the following advantages: permanent availability via the viastoreservice hotline, minimal response times in the event of a defect, preventive online maintenance and thus shorter downtimes in your warehouse.