Crozscore:

Software Description:

Wantoo is a simple, powerful cloud-based platform that makes it easy to listen, analyze, and act on feedback from your team, your customers or anyone else. Set it up in seconds.

Listen - Wantoo Idea Boards help you get feedback wherever and whenever customers interact with your company, so you’re collecting data at every point along the customer journey—physical, web, or mobile—with just a single line of code. Plays well with Salesforce, Zendesk, Twitter, and more.

Analyze - Not all customer feedback is equal, so don’t waste time, money, and goodwill treating all feedback the same way. Wantoo helps you structure and prioritize every suggestion, so you can feed the winners directly to the teams best equipped to act. Go beyond dumb data and get deeper insight into what makes your customers tick.

Act - Avoid the black hole of Customer Experience management software. Don’t let valuable insights die on the way to the product team: Wantoo helps you finish the job by syncing your data with the tools you use to organize your tasks, including Slack, Trello, and Jira. Meanwhile, automatically close the feedback loop by keeping customers up to speed on the changes they suggested.

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Software Description:

The effective way to brainstorm, discuss and decide

You’ve probably encountered the usual issues of group decision making. People who dominate the conversation, quiet folks whose ideas never get heard, and of course all those post-it notes you have to write up. GroupMap solves this by capturing individual thinking first, then revealing the group perspective, all in real-time. Now that’s true collaborative decision making.

GroupMap is very flexible so you can build maps around your own process. We keep the interface simple so you can focus on brainstorming solutions. We provide you the basic process steps – brainstorming, grouping, positioning, voting, rating, actioning, survey and consent – you can customize and organize them how you’d like.