* Shipping fee will be calculated by destinations and weights of products. * K-Packet delivery may take longer for some parts of Europe, South America, Russia, Israel, Saudi Arabia and Africa. * Usually 1~2 business days for handling and preparing. If your order is delayed for over 5 business days, We will send your parcel through

EMS/DHL free of charge. * You can check your shipping status in the 'order info' menu. Tracking information may be available 1~2 business days after shipment

is sent from South Korea. * Though Most of the packages will not be charged for customs border taxes. However, custom tax is the buyer's responsibility. * If the delivery is returned because of the customer's absence, he should pay for the return fee.

Returns & Exchanges

We guarantee your satisfaction. If you’re not happy with your purchase, you can simply return the item and get a refund.Items need to be returned within 14 days since you receive the parcel and should be in original condition.We will issue a refund excluding the shipping fee. But if the mistake is ours, we will be glad to give a full refund. All delivery fees related to refunds/exchanges should be paid by the buyer.

RETURN ADDRESSNAME : ByTheRAddress : 4F, 383, Cheonggyecheon-ro, Jongno-gu, Seoul, SOUTH KOREA Phone : +82-10-4368-7774, Post code : 03117Please mark shipments as a GIFT and Low value (less than $50) for low taxesEvery member who wants to return items should return it by EMS or any air shipping method that provides tracking service ((If your return package get lost, we would not responsible for it). When you are returning the package, Please leave a memo for us with the reason for exchanges/refunds and your ID or the order number.Size notification

- Please note that we are from an Asian country, so the sizes run smaller than normal US/Euro sizes.- There might be a slight difference in measurement depending on how one measures(1cm~3cm).- We highly recommend our customers to carefully check the size table and compare it with your own clothes for accurate sizing guide.- Color might be different depending on the monitor's specification.