Hi. The last time I refilled my black, I got this error message (in subject). It seems to be related to a filled ink pad in the printer. I gave it a good cleaning but I'm still stuck with the error. Is there anything else I can do, perhaps some sort of a hard reset that you know of?

Hi. Didn't find a solution, but I do have a related question. Even though my printer died, I STILL saved so much money using your refill carts. If I get a new printer of the same model, is it possible to transfer my refill carts to the new printer? Or will they just leak all over the place in the process?

If the cartridges were fully functional when you used them the last time, then it will not be much of an issue transferring the cartridges. Make sure you plug the air vent hole to prevent a lot of leaking.