Beats Music too popular, stops accepting new members to fix launch issues

Beats Music launched on Tuesday, and while it appears to already be popular with consumers, the music streaming service is also plagued by some launch issues. Beats Music CEO Ian C. Rogers said in a blog post that the company will stop letting new subscribers in, as it fixes the current issues. “Due to the extremely high volume of interest in our service some users are experiencing issues,” Rogers said. “Most people are unaffected but our priority is to give everyone a great experience. We prepared for issues like these, have a plan, and are going to hold off on letting more people in while we put this plan in action.”

People interested in Beats Music can still download the app and register for the service, with the company promising to contact them as soon as they’ll be able to actually listen to music. Those people that will register this week will get an additional seven days of free service to the regular 7-day trial. Furthermore, those users who claimed a username before launch still have it reserved, and will receive an invitation to join the service once Beats fixes the issues.

The mobile Beats Music app is currently available only from the App Store, where it has become the number one music app according to Rogers, but Android and Windows Phone apps should also be available in the future. The service offers users unlimited music streaming, offline playback and plenty of customized playlists for $9.99 a month. AT&T subscribers on family plans can get Beats Music for $14.99 a month for up to five members that can use the service on up to 10 devices. A free ad-based Beats Music option isn’t available.