128 Customer Ratings

27 Customer Reviews

Straight forward and was clean, got what I wanted - though price and added fees for insurance, buying a lock, etc started to add up.

Staff

3.8

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Patti

Cincinnati, OHIO

April 29, 2015

Someone at work told me about your storage space and they had a great experience there, I called and am renting a storage unit and Karen was very helpful and kind. Thank you for making my move a lot easier

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Samantha

Norwood, OH

April 23, 2015

My associate was a fantastic man. He was nice, attentive, knowledgeable and made the experience great. I hope this company rewards such good employees

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Mia

Cincinnati, OH

February 23, 2015

Just an overall wonderful experience with Uncle Bob's Self Storage. Customer service excellence, from the initial phone call to the last day we used it.

Staff

4.7

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Anonymous

Cincinnati, OH

December 30, 2014

I think I am over paying for the space. I don't plan to stay longer than another 6 months.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Andrew

Cinti, OH

November 25, 2014

Will was extremely helpful with everything. He did a great job.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lindsey

Spring Valley, OH

November 4, 2014

Best storage place I've ever used. Clean,nice, quick.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kyle

Cincinnati, OH

October 24, 2014

Great place! Convinent for my purposes. Thx

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Cincinnati, OH

September 25, 2014

This is our second go around with having a unit with you all and we have always had a good experience so thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Lynne

Cincinnati, OH

August 27, 2014

I like Uncle Bob's and your friendly service. However, I think you are expensive!!!

I made a stressful and time-sensitive move from Orlando to Cincinnati in May and was very pleased with the assistance I received via phone and in person. That was one less thing to worry about. Thanks!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By D Rein

Cincinnati, OH

July 23, 2014

I always felt that my belongings were protected and that I was safe during my visits. The carts were helpful (although they were not always on site); the environment was comfortable. The location is convenient. The only reason I left was because I needed to reduce my monthly expenses. Thank you.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.9 out of 5 stars

By Mike

Cincinnati, OH

June 29, 2014

Stuff in storage stayed so clean and non-dusty - better than if I had stored it in an unused room at home!

Staff

4.8

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Sylvius

Charlotte, NC

June 23, 2014

Uncle Bob's made storing items very easy. The building / grounds ssecurity gate provideed protection against unauthorized entry, and every time I interacted with an employee, I was treated like a member of the family.
I would and did recommend Uncle Bob's Self Storage to friends and family who need a safe, clean environment to store those extra items.

Staff

4.7

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Jan

Cinti, OH

May 28, 2014

Great process and employee who set it up was very knowledgeable and helpful

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kathleen

Cinti, OH

May 19, 2014

I'm very pleased with my experience at this facility.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Patty

pgh, PA

April 25, 2014

It was a pleasurable experience

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michelle

Cincinnati, OH

April 25, 2014

I have been extremely impressed by our Uncle Bob's Self Storage. I feel very welcome there, the employees are always friendly and willing to help, and our storage unit is kept in great shape. We wouldn't go anywhere else!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By John

Cincinnati, OH

April 23, 2014

You provided a good deal when we needed it.

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.7 out of 5 stars

By Kimberly

Cincinnati, OH

February 27, 2014

What ever my need was this storage company was able to meet it. They took care of every need in great detail!!!!

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Samuel

Cincinnati, OH

February 25, 2014

I was very please with the greeting and helpfulness of the associate. She made the process as smooth as possible. I would rent here again.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jennifer

Cincinnati, OH

January 23, 2014

I loved storing with Uncle bobs. The manager Will helped me out so much. He helped me figure out which size unit would be good for me and if I needed climate control. He definitely took out a lot of time to help me and you could tell that he was sincere about helping and not just doing his job. I have already referred 4 of my friends to Uncle Bobs and I will come back for future storing.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Florence

Cincinnati, OHIO

November 23, 2013

The staff was owesome.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tanya

Cincinnati, OH

October 26, 2013

Never had any problems at Bob's storage. A great company to deal with!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mellita L.

Cincinnati, OH

October 25, 2013

I absolutely LOVED Uncle Bob's Storage. I moved to Cincinnati from Michigan, and I found the location to be clean, safe and secure. The staff was helpful, accommodating, and professional. I used the facility for a short while when I first arrived, then came back a second time a few months later. I will gladly refer others to Uncle Bob's storage, and I will return myself, the next time I need space!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

24 Hour Access

Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.