Former Virginia Gov. and Senate candidate Mark Warner greets an elderly voter at a polling place in Alexandria, VA Tuesday.

(CNN) - In response to a complaint to the CNN Voter Hotline, the Virginia Board of Elections is directing polling stations to assist elderly and disabled voters, according to the board's Mike Litterst. He said Virginia Secretary of State Nancy Rodriguez has sent an email to state registrars that the stations are obligated to assist those individuals.

Chesapeake is reporting few technical problems in any of its 53 voting sites, a Chesapeake City support technician told CNN. He said the voting machines are user friendly, even for the elderly and disabled, and poll workers are certified to adjust any machine to assist voters.

The state election board spokesman said in the event the machines are down, paper ballots would be offered. Litterst could not confirm the caller's claims that there was no one to help the elderly and disabled but said measures have been taken to ensure that those voters are being treated fairly.

(CNN) – Some voting machines are not working properly in Chesapeake, Virginia because of wet weather, according to voters and the State Board of Elections. Spokesman Ryan Enright confirmed the rain is throwing a wrench in the works in a few places that use optical-scan paper ballots.

He said ballots were getting soaked as water drips off wet voters walking into polling stations. That makes the scanner unable to read a ballot.

The Virginia State Board of Elections is encouraging all voters to dry off before filing out ballots to avoid problems.

And to solve the problem of wet ballots, the polling station is collecting them in a secure container next to the polling machine. Once dried, these ballots will be tabulated by officials, Enright said.

He added that while this will mean a longer processing time for election officials, it should not affect voters and their wait time.