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I have been trying for two months to update my McDonalds app. However, the phone keeps asking for my apple ID and password. I have the ID but have changed the password ***** but it is never accepted. … read more

My Iphome is disabled. Apple took over my phone last ight to update(I never agree to that because it always messes up my phone.) I do nt use a password ***** access my hone. ATT set that up for me mon… read more

I have a really old iPhone so my friend gave his old one since he just bought one. I put my old sim card into the new phone everything was fine until it asked me to verify it with a trusted number. th… read more

my ipad is locked JA: When did you last change your password ***** Apple ID? Customer: I dont remember but had to be 7 yrs ago JA: Did you try resetting through Apple's online account reset tool? Cust… read more

i turned on my Ipad on last week, only to be informed has activated find my phone. And as such, the device is locked up and needs my apple id and password ***** activation. i put in the password, only… read more

I had to do a manufacturer's reset on my Iphone 6 and now want to do restore my pictures and data from the cloud. It's asking me for a verification code but I didn't get one on my ipad so i'I need to … read more

I am trying to download the KIK app on my phone, which is an I7 and it has had me change my apple ID 3 times in a row to no avail. I am frustrated beyond words. I tried the very same thing about a yea… read more

I cannot access the cloud because when I got my phone 2 years ago whoever entered my email address added a number so when I try to replace my forgotten password ***** don't get the email giving my the… read more

Insidious an iOS update last nite and this morning the iPad is asking for a password. I have never had a password ***** this device ever but I tried my Apple ID password ***** no avail. I literally ca… read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.