** = General consumer population where 20% or more of the population qualify for your survey from the ISO 20252 certified panel. Participants privacy is maintained by GroupQuality under the Australian privacy legislation, and all data from your project is stored in Sydney Australia – not sent offshore. All packs require a 50% deposit upfront with the remainder due on delivery of the data, we accept Visa or Mastercard and bank deposit.

Additional questions and responses can be added, which will incur an additional fee.

** = General consumer population where 20% or more of the population qualify for your focus group from the ISO 20252 certified panel. Participants privacy is maintained by GroupQuality under the Australian privacy legislation, and all data from your project is stored in Sydney Australia – not sent offshore. All packs require a 50% deposit upfront with the remainder due on delivery of the data, we accept Visa or Mastercard and bank deposit.

Additional questions and responses can be added, which will incur an additional fee.

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Insight Discuss Forum

Engage any audiences, reach time challenged people, explore ideas, understand the what – why and how of a Brand, co-create on product ideas, improve the customer touch points, and much more!

** = General consumer population where 20% or more of the population qualify for your focus group from the ISO 20252 certified panel. Participants privacy is maintained by GroupQuality under the Australian privacy legislation, and all data from your project is stored in Sydney Australia – not sent offshore. All packs require a 50% deposit upfront with the remainder due on delivery of the data, we accept Visa or Mastercard and bank deposit.

Additional questions and responses can be added, which will incur an additional fee.

Advertising and copy testing enables you to quickly test and validate the language and intention of your campaign before you or your client invests the creative time. Agile market research does this quickly, effectively and without the need for length reports.

Today the investment you make in building a stronger customer relationship is only realised if you invite customers to help you improve and transform of your products and services.

Influencing the customer buying decision and developing customer loyalty requires a greater level business transparency and customer participation. Using agile market research methods we help you first understanding what is important to your customers before developing a plan to track customer sentiment and satisfaction.

GroupQuality’s agile insight tools helps you create an environment where you can engage with employees, candidates and stakeholders. From idea generation to training, evaluation and candidate screening, we provide you with the flexibility and control to quickly engage a team or individual.

Our agile method of engagement captures insights during the interaction with employees in open or private (anonymous) discussions, live groups or individual interviews and instant survey responses.

With digital transformation a priority for most businesses, user experience insights are essential in understanding when and how your digital assets can better facilitate the customer journey.

Usability (or user experience) testing and measurement can be done at any stage of a website’s life-cycle. It helps you determine which digital touch points are working and ensures your customers can find the information they are looking for and transact with you easily, effectively and satisfactorily.

There is an ever-increasing demand placed on organisations to ensure digital products, services and processes are optimally designed to meet the needs of internal stakeholders and customers / end users. A faster paced product development lifecycle and the constant squeezing of budgets is driving the need for agile market research methods to facilitate product design, development and testing.

By utilising our software and agile methodology we help organisations capture user insights needed to ensure digital based products and services are putting the customer/ user experience at the centre of design, development and deployment

Some of our work!

Background: The client has been successfully operating in the home loan broking industry for over 2 decades. Due to shifts in the industry, they were looking to increase their market-share in more profitable markets, however, there were concerns that opportunities were being held back due to the current perceived... read more

Background: A government relations, marketing and advertising consultancy who had been engaged to provide strategic communication advice, key message development and copywriting services for their client with a specific education and training public initiative. Our client was responsible for communicating to stakeholders about national changes to the VET system... read more

Background: Online market research was chosen to support important strategic communication advice, key message development and copy writing services for a government-sponsored health initiative called “Get-Healthy”. Online market research was chosen because of its affordability, agility and convenience. The Get Healthy Service provides information and ongoing health coaching support... read more

An advertising agency and a state University needed to conduct online research to gauge the underlying emotions and motivations behind the student decision making process when choosing a university. The objectives of this research were to capture and understand the reactions to the current university advertising campaign, and to... read more