We received information about pausing our Dec auto loan payment. Which sounds good but wanted to double check what the $25 processing fee is? Is that added on to the following payment in Jan or how does that work?

Re: Pause loan payment

Dupaco Moderator

• 97 days 19 hrs 12 mins 10 secs ago

Hi Jessica, If you choose to do Pay Pause on our auto loan payment for December, you will incur a $25 processing fee to skip your payment since our staff manually process the skipped payments, and a significant amount of time is required to make manual adjustments for members with automatic ACH payments that occur at various intervals (weekly, bi-weekly, etc.). The $25 processing fee gets added to the loan amount. Your January payment will remain the same amount that it normally is.
If you have further questions about Pay Pause, please give us a call at 800-373-7600.

Pause loan payment

Jessica

• 97 days 21 hrs 43 mins 36 secs ago

We received information about pausing our Dec auto loan payment. Which sounds good but wanted to double check what the $25 processing fee is? Is that added on to the following payment in Jan or how does that work?

Re: Pause loan payment

Dupaco Moderator

• 97 days 19 hrs 12 mins 10 secs ago

Hi Jessica, If you choose to do Pay Pause on our auto loan payment for December, you will incur a $25 processing fee to skip your payment since our staff manually process the skipped payments, and a significant amount of time is required to make manual adjustments for members with automatic ACH payments that occur at various intervals (weekly, bi-weekly, etc.). The $25 processing fee gets added to the loan amount. Your January payment will remain the same amount that it normally is.
If you have further questions about Pay Pause, please give us a call at 800-373-7600.

Inquiring minds

Jaynelle G

• 237 days 18 mins 36 secs ago

I just signed up with your bank and created a credit boosting loan. I want to purchase a home soon. I am wondering if there's anyway I can do both at the same time?

Looking for information on getting loan to purchase 28 acres of property...

Re: Land purchase

Dupaco Moderator

• 463 days 1 hr 42 mins 5 secs ago

Hi Shane, we will have someone from our Real Estate department reach out to you. Thanks!

Updating Loan Payment Method Online

Simeon

• 471 days 14 hrs 9 mins 13 secs ago

I trying to figure out how to update the payment method I use to pay for my dupaco loan and can't find out how to do that online when I am signed into my account?
I am trying to pay the loan with an outside bank account.

Re: Updating Loan Payment Method Online

Dupaco Moderator

• 470 days 1 hr 45 mins 21 secs ago

Hi Simeon, in order to make a loan payment from a financial outside of Dupaco, you will need to have ACH set up. We'll have someone reach out to you to get this done.

Refinance

Janine

• 670 days 3 hrs 56 mins 9 secs ago

Does your credit union refinance car loans that are with another credit union?

Re: Refinance

Dupaco Moderator

• 669 days 3 hrs 11 mins 23 secs ago

Hi Janine, we certainly can! A lender will be reaching out to you soon.

Holiday loan

megan

• 850 days 1 hr 15 mins 26 secs ago

Do you offer a holiday loan like other credit unions?

Re: Holiday loan

Dupaco Moderator

• 848 days 1 hr 17 mins 6 secs ago

Hi Megan, we do not offer a specific holiday loan product, but please contact us, and we'll be happy to discuss other loan options to help with your holiday spending.

Loans after bankruptcy

Ann

• 905 days 1 hr 29 mins 15 secs ago

What is the wait term for refinancing after your bankruptcy has been dismissed? Also is the rate dependent upon your credit score or what?

Re: Loans after bankruptcy

Dupaco Moderator

• 904 days 3 hrs 37 mins 10 secs ago

Hi Ann, when considering you for a loan, Dupaco takes your entire financial and personal situation into consideration. Please contact our consumer loan department at 563-557-7600 / 800-373-7600, ext. 202 or by emailing us at loans@dupaco.com.

Excellent service!!!!!

Trent Nelsen

• 1749 days 21 hrs 27 mins 49 secs ago

I would like to thank Lisa Blunk. Lisa is the loan officer with the Carroll branch. Lisa helped me refinance my RV as we as my auto loans and saved me over $40,000 in interest. Thank you so much for all your time helping me with my loans. A+++++ To Lisa
Thank you
Trent Nelsen

Re: Excellent service!!!!!

Dupaco Moderator

• 1746 days 2 hrs 21 mins 4 secs ago

Trent, thank you for your feedback! We are happy to hear you had such a great experience. Dupaco is lucky to have Lisa on board.