Don’t fear, there are answers to be had

Question & answer time – SSL style 🔒

Why do you use Comodo CA for SSL certificates?

Having experienced a range of CAs over the years, Comodo have been the stand-out in providing quality service, quick issuance and trust-worthy certificates. Unlike other CAs, they’re security-focused.

How are your prices so competitive? Corner cutting?

A long-term relationship with Comodo allows us to price our certificates very reasonably, and with our systems integrated with theirs, the time our staff need to invest is minimal. This helps us keep your SSL costs low without cutting any corners!

Are there refunds on SSL certs that weren't issued?

Potentially. It depends on a range of factors, and ultimately is up to Comodo to approve. If your certificate was never issued, you can make a request to our Billing team and they’ll let you know.

What's the process for EV certificate issuance?

You’ll need a DUNS number, as well as accurate contact details on your website (inc. ACN, phone number, legal address) AND against your DUNS number (Dun & Bradstreet) and ASIC corporation details. A form will be sent to you, and Comodo will then review the order.

I haven't seen the approval email yet - what gives?

During the configuration process, you’ll be able to choose an email for verification or to use an HTTP verification method (file upload). If you haven’t seen the email, please contact our Support team.

How can I resolve an SSL/TLS problem that I'm having?

Our team have direct contacts at Comodo to keep issues to a minimum and impact times as low as possible. Please reach out to our Support team and we’ll get your problem fixed up quick-smart!

Unsure of the SSL for you?

We’ve stripped down Comodo’s SSL offering to offer maximum bang-for-buck while offering what you need to succeed securely on the web. If you’re not sure what you need and how to best invest funds in your security, just reach out to us – we’re always happy to help you out.

Smiles all round, or a 👋 as you go

Australian technical support

Not a fan of overseas tech support games? We don’t believe in endless department transfers, nor making you repeat what we already know. It’s easy to get help.

30-day money-back guarantee

We get it, not everyone is going to love how we do things, but given how few clients leave us, we happily give you 30 days to work out how we fit in for you. Refunds are easy.

Ready to get secured? 👮

With DV certificates typically issued within 5 minutes of you approving them, and EV certificates issued in 2-5 days provided you’ve ticked the relevant boxes, we’re ready to get you secured online with ease. Any questions? Fire away, we’d love to clarify things for you.