Job Description

Our client is currently seeking an experienced Application Support Analyst to join their Application Support team. The team is responsible for providing 2nd or 3rd level escalation support (dependent on experience) to both internal and external users. They support a mixture of bespoke and vendor applications in an SQL environment.

The Role

Support a service delivery framework which is based on ITIL/ITSM principles

Assist in the development of a proactive continuous improvement service delivery program