Tuesday, January 24, 2006

From the dark side of sourcing...

Did you know that SOME sourcers cross the line in gathering intelligence on a company? Well, technically the technique hinted on in the article below is not illegal (not yet anyways), but it is a bit creepy. Sourcers in the dark - beware!

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The influential chairman of the U.S. House of Representatives Energy and Commerce Committee promised Thursday to introduce legislation outlawing the sale of telephone call logs, a practice that some privacy groups and lawmakers have denounced.

Representative Joe Barton, the committee chairman, is one of the first Republicans getting involved in the privacy issue. The Electronic Privacy Information Center (EPIC) first filed a complaint to the U.S. Federal Trade Commission about the practice in July, and the privacy advocacy organization says it has identified 40 Web sites that sell telephone records, particularly incoming or outgoing calls from mobile phones, and other personal information without the owners' consent.

"The principle behind all this is simple and straightforward: Our private lives belong to us, not to either the telephone company or the con artists," Barton said in a statement.

Barton, from Texas, said he plans to offer a bill that would make it illegal to impersonate a customer in an effort to gain access to telephone records. The practice, called pretexting, is illegal when used to gain financial records, but not when going after phone records, Barton said in a statement.

"I mean to make it very illegal," Barton added. "It is also possible because telephone companies may not be doing enough to protect consumer privacy, and I will make it clear that companies owe their customers a duty to privacy and need to devise new ways to foil pretexters."

Several telephone carriers have supported enforcement actions against companies that sell phone records. But some carriers have opposed regulations that would require them to improve security standards, EPIC said. For example, SBC -- now called AT&T Inc. -- filed comments with the U.S. Federal Communications Commission (FCC) saying it has an extensive internal security policy, but it opposed a government mandate. A mandate would become obsolete quickly, AT&T said.

"Mandated security measures ... are not the solution," AT&T said in its FCC filing. "Fraudsters are inventive and always try to stay one step ahead. As soon as the carriers implement mandated security measures, these fraudsters will immediately try to figure out a way around them."

In July, Verizon Wireless Inc. filed a lawsuit against a group of companies it accused of selling mobile phone records.