How to Say It Right the First Time, Every Time

by Bill McGowan, Alisa Bowman

Renowned media coach Bill McGowan shows how to communicate with confidence during the pivotal moments of life. He offers Seven Principles of Persuasion to use to establish the right tone for the right message to the right person at the right time. Learn how to overcome common mistakes and implement a better way of communicating using effective verbal and nonverbal language.

The New Science of Leading, Energizing, and Engaging

by Susan Fowler

Senior consulting partner for the Ken Blanchard Companies, Susan Fowler, reveals that motivating people doesn’t work because they are already motivated. What does work is helping people understand why they are motivated. Her Optimal Motivation process shows leaders how to help people meet their needs for autonomy, connection and competence for long-lasting motivation.

How Breakthrough Ideas Emerge from Small Discoveries

by Peter Sims

Bestselling author Peter Sims explores the value of taking small, experimental steps in developing breakthrough innovation. These little bets help determine direction while providing critical information from lots of little failures and from small significant wins. Sims shares examples of successful breakthrough innovators at work and the dramatic results of their efforts.

How Leaders Create a Culture of Candor

by Warren Bennis, Daniel Goleman, James O'Toole

Digital technology makes transparency all but inevitable in this era, and leaders must be cognizant of the fact that trust and transparency are always linked. The three essays in Transparency look at this urgent issue from different angles and offer leaders practical advice on how to embrace transparency as a good thing, even if it’s not an easy one.

Deepening Your Talent Pool to Solve the Succession Crisis

by Ram Charan

In Leaders at All Levels, Ram Charan — prolific author and world-renowned advisor to business leaders — takes aim at the current crisis in leadership: the shortage of leaders prepared to face the complex business challenges of today. Charan offers a solution that outlines a new model for succession and leadership development.

How to Do What Your Competitors Can't

by Jim Champy

Jim Champy, dubbed one of the leading management and business thinkers of our time, identifies the counterintuitive lessons learned by companies that have been able to sustain super-high growth for at least three years straight. Champy shares an inside look at the success factors associated with many of the companies that continue to outsmart their competition even in a tough marketplace.

A Guide to Getting Your Expertise Used

by Peter Block

Consulting flawlessly requires intense concentration on two processes: being as authentic as you can be at all times with the client; and attending directly, in words and actions, to the business of each stage of the consulting process. This summary describes what authentic consulting behavior looks like. It also describes the business side of each stage of the consulting process.

The Rise of India and China and What It Means for All of Us

by Robyn Meredith

The Elephant and the Dragon explores the earth-tilting emergence of India and China on the world stage and provides an essential guide to understanding how these countries are reshaping our world. Robyn Meredith examines the looming shadows of Gandhi and Mao that help explain not just the past but also how the future is unfolding for India and China. She breaks new ground, outlining how Americans can understand the vast changes coming and can thrive in the age of The Elephant and the Dr

How to Manage It, Measure It, and Profit from It

by Tony Davila, Marc J. Epstein, Robert Shelton

To compete effectively, you must innovate: Not just once, but consistently, in all your products, services and business functions. But, profitable innovation doesn't just "happen." It must be managed, measured, executed on — and few companies do that well. This summary offers the first real solution: a start-to-finish process for driving growth from innovation. You'll learn how to define effective strategies and organizational structures for innovation, manage innovation more suc