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There are a few things you should know before booking this lodge. The rooms are very very small. This is ok if all you are doing is sleeping in the room, but they did feel a little claustrophobic. The phone number and email address on the hotel website relate to an external entity - Skibanff, so when we were trying to call after hours because our flight had been delayed and we were needing to be picked up after the gondola had closed, we could only get through to an answering machine and there was no direct phone number to the lodge anywhere on their website. We eventually got onto them through a third party on the mountain who called them for us, and after that they were very obliging in picking us up from the base station at 11:30 at night - in that respect they were very very good. But surely they should have a direct number on the website? On the plus side they did not charge us for the pickup from the base after hours because it was not our fault our flight was delayed by 8 hours. I thought that was a really lovely touch, and am very grateful. Although the staff are all very friendly it is clearly a very transient population. They are all backpackers, and while they try to be helpful, no one really knows what to do or how to deal with issues. There doesn't seem to be a managerial presence. Upon checkout, I was presented with a bill that charged me for my stay, even though I had prepaid with an external booking. The counter assistant said not to worry about it and that it would be fixed up. I did not receive an adjusted receipt for my stay. My credit card has been provisionally charged with the extra charges. I have emailed the lodge to request a copy of my final bill and have not received any response after one week. If the charges do end up going through I am going to be very unhappy. The wireless internet is not great - the signal is quite weak everywhere in the hotel. The building itself is quite old and the elevator is very slow so taking the stairs is preferable.On the upside, the hot tub was fantastic after a hard days skiing. The chimney corner bar/cafe served really fantastic food! We were well impressed as we expected all the food options on the mountain to be quite dire. We had dinner and breakfast there and in both cases the food was exceptional and the price was reasonable.We probably would stay here again despite the issues we had because the location is super. It truly is ski in ski out, but don't have too high expectations of this place.

Stayed November 2013, traveled as a couple

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Ask ejcav about Sunshine Mountain Lodge

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In a last ditch effort to find snow over the Thanksgiving holiday I was fortunate to end up at the Sunshine Mountain Lodge. The lodge itself was very nice, our room (Goat's Eye) was fabulous, and the menus and food found in their restaurants were excellent (if you are a meat eater try the beef tenderloin. The apple crisp was delicious). The only thing that surpassed the hotel itself was the staff. Everyone there was pleasant, courteous and helpful, making our stay absolutely perfect. I highly recommend The Sunshine Mountain Lodge as a ski destination that you will remember fondly forever. I can hardly wait to go back

Room Tip: The views from most of the rooms are to die for. Our room looked over the ski lifts and had a fire...

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Stayed November 2013, traveled as a couple

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Ok that was fun!!My husband I just spent the weekend at sunshine mountain lodge. We came over from Nelson for a friends wedding and wow! I barely know where to begin. From the moment we rolled up the staff was on it. Checking in at the bottom was a breeze. We had nine bags. Nine! They got them ALL to my room. Remember to Come prepared it's the top of a mountain you don't wanna be buying extras up top. The room is awesome. Small but functional. Loving the drawers. LOVE the gear lockers. Every guest gets a locker for all your skis and boots. So sweet. Don't have to lug it all up and down from your room. We've just been having so much fun. The staff has been helpful and clever, going the extra step when ever possible. Staff members made swans out of our towels. Cool. Turned down the bed at night. Fancy. And showed us great runs on the hill, others helped us in a hair crisis with the bride, and all have been so ready and able. Actually willing to work. We like that. It's been a first class stay!!! (That we could actually afford)Thank you. Thank you. Thank you to Mark Bell and all the staff at the lodge and on the hill. Worth the drive. We will be back!Annie and Michael Garbula. P.s. Danial and Lelo an extra thanks for all the hospitality. You guys rock! Shauna thanks for the curling iron. Life saver!!

Room Tip: Just come prepared. Your on the top of a mountain. Rooms in west wing are a little quieter.

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Stayed November 2013, traveled as a couple

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My girlfriend and I just spent a night under an early season stay and ski package and it was amazing. The hotel room had a loft space with a king bed and there was a jacuzzi and fireplace with a beautiful view of the hills.

The staff was really really accommodating at the front desk, restaurant, and on the hills, they really made things comfortable for us. We are definitely going to try and make it back at some point.

Stayed November 2013, traveled as a couple

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Ask Aaron C about Sunshine Mountain Lodge

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We got a great deal on a room at sunshine and decided to go spring skiing while in banff np and it was fabulous. We bad a small older room,but we found it highly functional and nice. No complaints at all. We found it quaint. Lodge was great. Staff were great. Everything well run. Food was ok, not fabulous but a 6000 ft i don't expect it to be amazing. Great hot tub outside. Amazing experience to spend a night up there. Very very breathtaking. Skiing was truly amazing and no line ups. Some relly great runs and so much variety . Would go again for sure. Loved it. Spring skiing at its best.

Room Tip: We had a tiny older room and it was great. Newer rooms looked swanky.

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Stayed April 2013, traveled with family

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Ask momandmeVictoria about Sunshine Mountain Lodge

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Every thing was just fantastic from start to finish.We checked in at the bottom of the gondola and the Guest Service agent was fast, efficient and very knowledgeable about the hill and the services available on the mountain.We had an amazing day of power skiing and when we got into our room all our luggage was in our room waiting for us to change into and hit the huge outdoor hot tub. This hot tub is massive and the staff from Chimney Lounge serve you beverages while you soak you tired body.That evening we hit the Chimney Lounge again and watched sports and had a great meal and once again, great service.This went on for 3 days! I live only 2 hours from Sunshine village, but I make sure we spend at least the weekend because it is a real treat to stay up on the mountain at Sunshine Village.The manager has to be proud of his operation and his staff.

See you soonRick

Room Tip: Rooms facing the runs are south facing so you get lots of warm afternoon sun on the deck.

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Stayed April 2013, traveled with friends

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Ask Rick B about Sunshine Mountain Lodge

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We had a lovely stay at this hotel mid-April! Such a special experience to stay on the mountain and wake up to a morning full of fresh powder. We were showing friends pics of our trip and recounting the feeling of calm -drifting off to sleep watching the snow falling and the lone light of a groomer climbing into the sky! And the still of a private mountain morning before the rest of the world ascends to take over the village. Logging some serious hot tub time is a must while there as well - panoramic views, snowflakes and a sweet dry sauna after is awesome! It's nice to stay somewhere with an emphasis on the environment as well - reclaimed lumber + rock as well as use of grey water and other details is nice to see in the renovations. It's definitely unique and clear that care has been put into all of the details of one's stay at the lodge

Room Tip: We got a tour- Eagle's Nest has an AMAZING view, our Balcony room had a beautiful view from the...

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Stayed April 2013, traveled as a couple

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Ask Erin H about Sunshine Mountain Lodge

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The best kept secret in the Canadian Rockies is located at 7,200 feet in Canada’s oldest and most famous National Park, Banff National Park. The Sunshine Mountain Lodge offers incredible comfort, luxury and convenience. Experience the anticipation of fresh tracks as you catch the first chairlift after waking just steps from the only ski-in, ski-out accommodations in Alberta. Sunshine Village’s professional and friendly staff take care of all the details allowing you to do what you do best; whether it’s skiing Sunshine’s world famous snow, relaxing in the hot pool and spa or dining at one of the Lodge’s casual or elegant venues. When you are done enjoying your “best day ever!” relax by immersing yourself in the peacefulness and tranquility of undisturbed nature of our village. Afterwards, delight in the accommodations of the enhanced West Wing suites that offer heated floors, jetted tubs, floor-to-ceiling windows and fireplaces offering cozy entertainment to send you to sleep....more less

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Also Known As:

Sunshine Mountain Hotel Banff

Sunshine Mountain Resort

Sunshine Village Inn

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