Terms & Conditions / Privacy Policy

Please take the time to read this privacy policy. By using the LiquidSonics website (the ‘site’) you are agreeing to the use of your information as set out in this privacy policy. This policy explains how we collect, use and store your personal information.

This policy may change from time to time and, if it does, the up-to-date version will always be available on the site. Please note that by continuing to use the site you are agreeing to any updated versions.

Who we are

LiquidSonics is registered in the UK as LiquidSonics Ltd, registration number 09142162. The registered office is Top Floor, Claridon House, London Road, Stanford-le-Hope, Essex, SS17 0JU. The VAT is number GB 200 6688 29.

How we collect your information

We collect information provided to us via our payment processor(s) during any purchases.

We may receive data from Pace Anti-Piracy during the license activation process if your purchase is authorised via Pace Anti-Piracy.

We may receive data from third-party organisations if they have received your consent for your information to be shared with third-parties for marketing or other purposes.

The type of information we hold

Your name, the email address associated the account used for purchases and your address as provided to us by the payment processor(s), and/or that you enter in the checkout form.

How do we use your information?

Your name and email address is used for the purposes of completing license fulfilment, product registration and informing you of updates to the purchased product and other related LiquidSonics products. Your address is used for validation of proper VAT payments (i.e. country detection) when making payments to the UK/EU tax collection authorities.

Sharing your information

Your name and country of residence will be shared with our chartered accountants (PBA Group) for the purposes of making the proper VAT payments to the UK/EU tax collection authorities.

We do not share any other personal information with any other organisation or individual.

Contacting you

You may contact LiquidSonics via the support form on our website. LiquidSonics may make contact with you via email using the address you provide via the payment processor or checkout form.

How can you access or change your stored information?

Please make a request via the contact support form.

How long will we keep your information?

We hold information for a period of 7 years as required by law.

Use of cookies

We may use cookies and similar technologies on our website. Cookies are small text files that may be stored on your computer or mobile device when you visit our website.

Cookies do many different things, such as letting you navigate between web pages efficiently and remembering your preferences. For information about cookies and how we use them on this website, visit our cookies page .