Gems Hygiene Privacy Statement (Sales and order processing)

We are the Data Controller for the data You provide to Us. We use Your data for the purpose of contacting you or answering enquiries regarding product availability, to provide quotes, to fulfil your product order, shipping, and taking payment or issuing invoices.

We require your name, postal address, email, and phone number to fulfil your requirements for a quote or to receive goods. Our lawful basis for processing you data is legitimate interest.

We process all data in the UK but where We need to disclose data to parties outside the European Economic Area (EEA) We will take reasonable steps to ensure the privacy of Your data. We will retain Your data for as long as your remain a customer of Gems Hygiene. We have a Data Protection regime in place to oversee the effective and secure processing of Your data. Under GDPR legislation, You can ask Us for a copy of the data We hold, object to it being processed, have it corrected, sent to a third party or deleted. We will not make Your personal details available to any companies to use for their own marketing purposes. You must request a Data Subject Access Request Form from us to exercise Your Rights through us. We will respond within 30 days of receipt of your request. You must contact us by either writing, emailing or phoning the Data Manager, Gems Hygiene, 251 Sharrowvale Road, Sheffield S11 8ZE, info@ghdirect.co.uk, 0114 261 8187

If You wish to complain about how We have handled Your data, You can contact Us and We will investigate the matter. If You are not satisfied with Our response or believe We are processing Your data incorrectly You can complain to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel: 0303 123 1113.