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Developing an effective way to keep track of contact with your customers will likely involve some sort of customer relationship management (CRM) platform, such as Salesforce Classic. There are plenty of options out there to consider, but only one reigns supreme. Take a look at how Salesforce Classic is the CRM platform you should be using to build the best connections with your customers.

As your business grows, you need a way to look ahead, replicate your best practices, and build close relationships with your customers. Using Salesforce Classic to help your organization build a customer relationship management (CRM) strategy can help you to accomplish it all! Check out our guide to building a CRM strategy that will help your organization grow exponentially.

Scrum helps teams breakdown tough technical challenges into bite-size pieces so they can “burn down” any project. This week, we took a look into the Scrum framework, its place in the Agile family of methodologies, and some of the oddities associated with Scrum.

You don’t have to be a software developer to use (or appreciate) Scrum Boards or their Kanban equivalents. For those of you interested in Scrum Boards, we’ve got the 10 best boards we could find among our Learners and across the web. What makes a beautiful Scrum board? We break it down right here.

In this 30-minute webinar, CBT Nuggets trainer Simona Millham sets the record straight, providing an overview of Scrum certifications and methodology, as well as a few tips about how to keep the managing out of your project mastery.

Scrum gets a bad rap sometimes. With its daily standups, post-it notes, “Masters,” and the rest of the lexicon, there are some things that make Scrum a little weird. But the Scrum methodology has proven to help teams build awesome products fast — even if they call stuff by strange names.

While Kanban, Scrum, and other Agile and Lean methodologies share common goals, their executions are not exactly equivalent. Meanwhile, Agile project management spans them all. Learn exactly what Scrum and Kanban are, and what they are not.

At one of our recent Trainerpaloozas, we got to talk to Cisco and networking expert Jeremy Cioara about a number of topics for the Trainer Talks series. During the course of our conversation, Jeremy discussed his frustration with Microsoft, the logic of Cisco, and working at Pizza Hut.

It’s important to remember that while the Scrum Master plays a critical role on Scrum projects, everyone plays an equal part on a Scrum team. As an independent group of self-managed individuals, Scrum teams perform as equals. Here are the key reasons you’re the Scrum Master, not the Scrum manager.

Spiceworks is getting ready to host their 10th annual SpiceWorld conference and CBT Nuggets is going to be there! We’re sharing the top 10 things you need to check out while you’re at SpiceWorld 2017, along with how you can get there.