Enter the recipient’s email address and the amount that you would like to send, chose the currency of the transaction and click on Continue. **

A page with details of the transaction will appear on the screen. Click on Confirm in order to have the transaction confirmed.

*If you have activated the two-step authentication, you need to use the code generated by the Google Authenticator app instead of the Secure ID.

**If you do not know the currency of the recipient's account, or they do not yet have a NETELLER Account, please choose the currency of your own NETELLER Account.

Note:

If the recipient is a NETELLER member, the funds will be automatically credited to their account.

If the recipient does not have a NETELLER Account, they will receive an email explaining you are trying to send them funds and to register for a NETELLER Account within 30 days to receive the funds.

What are the limits?

The amount you can send via this option is determined by your account status and the recipient’s account status with NETELLER.

If you have an Unverified account, you will only be able to use Money Transfer once before verification is required. After using it once, we will need you to verify your NETELLER Account to continue using the Money Transfer option.

How do I cancel a Money Transfer?

You can cancel a Money Transfer if you have sent funds to someone who isn't a NETELLER member yet and the transaction is still pending because they have not yet registered to receive the funds or if the provided email address in not correct.

In order to cancel NETELLER money transfer, you should follow the steps bellow:

On the History section from your NETELLER account, click on the pending money transfer transaction.

A page with details of the transaction will appear on the screen. Click on the Cancel button.

A pop-up window asking you to confirm the cancellation will show up. Click on Yes in order to proceed.

I have received an email from NETELLER regarding a Money Transfer. Is this a legitimate email?

If you are unsure if this email is legitimate please sign in to your NETELLER Account and view your balance. If it’s a legitimate transfer the funds will have already been deposited into your account. If you are not a member, you can register for a NETELLER Account using the same email address and the funds will be instantly credited to your new account.

Please never give out any of your personal account details or click on any links if you are unsure of their legitimacy.