You will receive your temporary password via e-mail. Use this password to login on ePort and change the password.

Note: Passwords must be at least 8 characters and maximum of 20 characters (no spaces) in with no more than 2 repeating characters and at least have a combination of 3 of the 4 following character sets: lower case alpha, upper case alpha, numeric, or special characters.

If you do not receive an email, check your profile to ensure that the email address you have provided is accurate. If you have any additional questions related to password reset, contact your company administrator. A list of your company administrators is provided during the password reset process.

Please contact your Company Administrator. If you are the Administrator, please contact another Company Administrator (if applicable) or the Equifax Customer Support at 866-222-5879. When you call the Customer Support team, please have your account information on hand. Once your information is verified, the helpdesk can help you to login.