Frequently Asked Questions

How old must to be in order to rent car from your company?

ANSWER: All the drivers over 21 years old, holding a valid international driving license at least for one year, could rent a car from our company. In any other case you should contact us and make a special deal, undertaking the risk of an accident, since you hold a valid driving license at least for one year.

Is a credit card necessary for the rental?

ANSWER: Using a credit card is upon to your desire. You could pay the rental upon arrival in cash. Our company will never obligate you to pay by credit card.

Which are the paper requirements in order to sign the contract of the rental?

ANSWER: 1. Hold a valid international driving license.

2. Hold a valid identity card or a valid passport.

3. Accept the mentioned terms of the rental agreement and sign.

Is it possible to book a specific car type?

ANSWER: Normally you could not. As it clearly mentioned in the terms and conditions of our company all the car types are indicative only and the reservations are made by group. Anyway you could underline your desire and we will do our best to fulfill it.

Is there any cancellation fee?

ANSWER: No. Nevertheless it would be our pleasure if you could inform us about the cancellation of your reservation as soon as possible.

How could I find you at the airport/port/hotel?

ANSWER: We are going to wait for you at the meeting point that we are going to agree (for example at the case of the airport outside the arrival hall), at the expected or agreed time with a big label in which our company’s and your name will be written on. In case that you will be in the meeting point earlier or later than the pre-arranged time you should call directly to our call center.

Would I lose my booking in case of a delay of my arrival?

ANSWER: For sure no. Our company is informed about the delays of the flights or the ships and our representative will be at the meeting point on time. Nevertheless is recommended to give us a call to our call-center.

How could I make a reservation/booking?

ANSWER:

WEB: Follow the steps of our reservation system and within some minutes you will receive an answer in your mailbox.

SKYPE: Skype us and directly one of our representatives will be with you.

PHONE: Call in our call center 0030-211-1983790 24 hours per day/7days per week and one of our representatives will be at your disposal with surprising offers for you.

Is there any possibility that I will book the car and no one from your company will appear at meeting point?

ANSWER: Certainly no. Our company respects your choice to rent a car from us and will never destroy your holidays in such an unacceptable way.

What should l do in case of break-down?

ANSWER: You should call directly to our call center and one of our representatives will be at your disposal. Our representative will report the break-down to our road assistance company(24/7) and will immediately replace your car, providing another one without any extra charge.