Before we can put our best foot forward with regard to governing terms and conditions, we need to be mindful of how outsourcing services are really sold and the importance of relationships in the sales process.

This outsourcing company builds IT centers in specific neighborhoods in Israel filled with ultra-orthodox Jewish women, who often find traditional jobs outside the home difficult or impossible. Clients enjoy lower labor rates and high retention and workers gain valuable experience.

In many software development efforts, project management becomes an exercise in tracking the efficiency, rather than the effectiveness of the project management effort. And that can lead to failure. Do you have these nine project management skills?