Frequently Asked Questions

Beta Zone Basics

A beta program is an opportunity to test a product that isn’t yet available to the general public. The objective around our beta programs is to get software into the hands of real people and gather feedback about the product to make sure it’s what you want. It’s really an inside peek at the latest and greatest from BlackBerry – and because of that, there is strict confidentiality required for all beta program participants so be sure to read the Terms and Conditions of Beta Zone participation.

Becoming a member gives you a unique opportunity to get the newest BlackBerry software before it’s even released to the public. This means that you will get your hands on pre-release BlackBerry software before anyone else!

Once you’ve tested out the software, you can offer your feedback and suggestions directly to us about how to improve the application experience for all users!

We’re so glad to have such awesome BlackBerry fans all around the world and we value your feedback but expanding into additional regions takes time. We are currently working to expand the global reach of BlackBerry Beta Zone, and will be adding more countries soon, so keep checking back!

BlackBerry ID

BlackBerry ID (BBID) is your single sign-in to BlackBerry sites, services, and applications. BBID gives you access to BlackBerry App World, BlackBerry Protect, BlackBerry Beta Zone, and other BlackBerry sites, while only having to remember a single username and password. Your BlackBerry experience has never been easier!

We may need you to confirm your BlackBerry ID email if it does not match an email we currently have on file. You can easily do so by clicking the link in the email you received right after registering your BlackBerry ID.

If you did not receive a confirmation email, you can request a new one by visiting the BlackBerry ID account management site here: https://blackberryid.blackberry.com/bbid/login/. Simply click the "Confirm my email" link on the Account Details page, and a new email will be sent to you right away.

If you do not receive the confirmation email within a few minutes, please check your spam or bulk email folders

On the BlackBerry Beta Zone login page, click Sign In. You will be transferred to the BlackBerry ID page to sign in to your account, and then returned to BlackBerry Beta Zone immediately after.

Existing Beta Zone users:

If your confirmed BlackBerry ID username/email matches your current Beta Zone username/email, your accounts will be linked seamlessly and you will be taken right to the Beta Zone Home Page.

If your confirmed BlackBerry ID username/email does not match your current Beta Zone username/email, you will be given an opportunity to log in with your old Beta Zone credentials to link your accounts. Once you have linked the accounts, you will be taken directly to the Beta Zone Home Page and we will update your contact email right away!

New Beta Zone users will simply need to provide a small amount of additional information to create their Beta Zone profile. Click New User after logging in with your BlackBerry ID to complete the application process.