I am also having the same problem - it will not dispense the cleaning fluid - it is more work trying to get the thing to work than it is actually cleaning the floor.

Answers :

I just took the dispenser out and splashed the mixed water and cleaning solution on the floor, it works well, but I'd rather use a good spray bottle on my next floor cause the splashed can cause spots, unless the floor is already wet. In addition this floor mate is slow if compared to a spray bottle and a sponge on your bottom foot, moping and sliding your foot over stains, and mopping up till clean and streak free. Furthermore, I used Murpys oil instead, its works good Im happy, and tired this job requires constant cleaning and rinsing of your mop bucket, with a one man team, alot of furniture and a piano its alot of work, but worth it at the end, later, going for starbucks for that pick me up.

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