Review by bluemelon

This eye makeup remover was a bit surprising for me in that it is a creamy lotion consistency, and not a thin liquid-type preparation that I am used to with eye makeup removers. So I find it a bit difficult to use when applied on a cotton tip, because the liquid ones I have used in the past would soak into the tip, whereas this doesn't. And even when applied on a cotton pad - it is easier to wipe over the eyes, but it just doesn't soak into the pad, which is what I prefer.
It is definitely gentle and does remove makeup, but I find that it isn't quite as effective as the product I was using before (Darphin). With Darphin, I also got a cooling, refreshing feeling which I liked. Overall, Kiehls is not a bad product, but it just isn't for me & I won't be purchasing it again.