The Emotionally Intelligent Team: Understanding and Developing the Behaviors of Success

"Finally, a resource....guide...roadmap....to help team members and
team leaders alike understand what it takes to function as a high
performing team, how doing so can personally enrich your life, and
why it's critical for organizations to function only in this way.
The Emotionally Intelligent Team connects the dots between
the task at hand, achieving and making a difference, and personal
happiness. Imagine where humankind would be if every entity on the
planet operated within a series of high performing teams. Marcia
Hughes and James Terrell show us that it's possible!"
—Suzanne Kirk, SVP, Branch Service Center, Bank of the West

"We value teams at Medtronic so we know that this book will be a
powerful tool in understanding and developing successful team
behaviors!"
—Michael Mihalczo, District Manager, Walter Cooper, District
Manager, Medtronic CRDM

"Marcia Hughes' and James Terrell's latest book, The
Emotionally Intelligent Team, is a 'must read' for every school
district, business and organization that wants to ensure high
functioning and productive teams. Based on solid research, this
easy-to-read book describes the seven social emotional skills
necessary for effective teams, and includes practical strategies
any team leader can use to develop and maintain an emotionally
intelligent team. Marcia's and James' book has been of tremendous
value to the work of the senior administrative team in our school
district!"
—Linda Fabi, Director of Education, Waterloo Region District
School Board

"Marcia and James provide a good lens for the way people view
others in a team environment. This insight, when combined with
measuring one’s own EQ through a test such as the Emotional
Quotient inventory (EQ-i ®), provides a powerful lever for
improving team performance."
—Steven J. Stein, Ph.D., Founder and CEO of MHS, Co-author of
the best seller The EQ Edge: Emotional Intelligence and Your
Success and author of Make Your Workplace Great: The 7 Keys
to an Emotionally Intelligent Organization

"Discovering ways to strengthen teams in an organization can
lead to impressive improvement in morale, engagement, productivity,
and results. The Emotionally Intelligent Team will help any
team take practical steps toward greater collaboration and
effectiveness."
—Brian Twillman, EPA Training Officer & Organization
Development Specialist, Lead Author EPA's Team Leader Resource
Guide US EPA - Office of Executive Services, Office of the
Administrator

"The most important issue in our networked world is teamwork
across levels and boundaries. This masterful work offers a
completely new perspective, bringing the power of emotional and
social intelligence through engaging insights, exercises and
stories to high performance teamwork - creating the opportunity for
potentially extraordinary results that are seamless, dynamic, and
productive."
—Eileen Rogers, Global Director, Leadership Excellence
Programs, Deloitte

In this compelling book, authors Marcia Hughes and James Terrell
offer practical information and a guide for businesses that want to
draw on the power of the emotional competencies of their teams.
They reveal how individuals, team members, and leaders can take the
steps to become more emotionally intelligent team (ESI) members and
show how to put in place the practices and exercises that will help
any team grow in emotional intelligence. The book outlines the
seven emotional competencies of teams.

MARCIA HUGHES is president of Collaborative Growth, L.L.C.,a firms pecializing in emotional intelligence, leadership and team development, and conflict resolution, through keynotes, training, executive coaching, and strategic design.

JAMES TERRELL, her partner, develops EI applications and coaches individuals, teams in transition, and senior management in anticipating change and responding to it resiliently.

Instructors

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