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“There's a pub next to the hotel. Anyway, no easy to get a good sleeping quality!” (Taiwanese)

Dec 18, 2014

“ground floor better.” (hanhtrangnhuvien)

Sep 22, 2014

“Do not stay there!” (T4751SCjohns)

Jul 31, 2014

“if there are delux rooms then I did not find them” (Noll)

Jul 26, 2014

“If there is no other hotel, find another hotel! If you still want to stay here, do not expect much and do not take the rooms 129, 130 or 131 as you will have a free wake up by the cleaning staff!” (jano32)

Jun 5, 2014

“spend a little more money to get a double room if staying here. the single rooms are barely large enough to turn around yourself.” (164tl)

Mar 14, 2014

“Ask for a room not facing the street” (rcaustin9161)

Dec 4, 2013

“Avoid it like the plague!!” (DJM964)

Nov 10, 2013

“Avoid this hotel at all cost!” (FranciscoKuri)

Oct 26, 2013

“for smokers - ask for a yard facing room that has balcony you can smoke on.
book superior room - we were satisfied” (MartinaSt1)

Jul 14, 2013

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The hotel is extremely close to the hauptbahnhof and cheap, but there is a price for that... The room was not particularly clean and bathroom had the soap dropping giving a bad impression in the sink.
The area although close to the Hbf, is really weird. Garbage everywhere, weird night clubs.
I would recommend as a transit hotel (one night...
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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Raphael L,
Thank you very much for your review and your feedback, we really appreciate that. It's great to hear that you liked a lot during your stay. Nevertheless, we're sorry that you weren't satisfied with the cleanliness and we'd like to aplogize for that. We will talk that trough internally to serve you better the next time.
Best...
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During the stay in November, one night we'd back from an exhausted schedule. We're shocked by seeing this- our room door was opening as big as it can! I was so panic and rushed to the front dest and asked for help. After he followed me back to the room and found that nothing lost. He was relaxed with a...
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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Taiwanese,
Thank you very much for your feedback! We're sorry you didn't enjoy your stay at our hotel.
We would like apologise for the inconveniences you had during your stay. We are terribly sorry to learn of your issue and we always try to do our best to train our employees. We can assure you, that this type of...
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A stone's throw from the train station. Literally a 2 min walk.
It is basic enough, but relative to price it was in line with what I expected.
And most crucially I got a great night's sleep!
Comfy bed and no noise.

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Ciaran_Hudson,
Thank you for your stay and your great review. We're happy to hear that you liked the hotel in general and had a great sleep. We all hope to see you again soon.
Warm regards,
Team Leonardo Frankfurt
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We wanted someone cheap to stay but centrally located as well. Having booked on line through BA holidays the package that we were offered this hotel and flight ticked our boxes.
After booking we did nothing until as our holiday got closer we started to look at where we would be going and some of the reviews online. Some were...
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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Slough,
Thank you very much for staying at Leonardo Frankfurt and for your great 5 star review. We're very happy to hear that you had great time with us and that you enjoyed your stay.
We hope to see you again in the near future.
Best regards,
Team Leonardo Frankfurt
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Right beside the train station. Easy to find. The rooms are clean and good to stay. The breakfast is good. There"s some stores nearby but must have your eyes opened because it"s not a safehaven. There"s an irish pub just a few steps away that you cam enjoy good beer.

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Helon F,
Thank you very much for your review and your stay. We're happy to hear that you enjoyed your stay in general. We hope you'll be back soon.
Warm regards,
Team Leonardo Frankfurt
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Myself & my wife spent 3 nights ,was a bit nervous after reading some reviews,but can say we had a great experience.Room was spotless,shower was excellent,staff at reception very helpfull & courtious.Realy great location,would have no problem recommending!!!And yes the elevator was working even though we prefered to use the stairs, 10 out of 10.

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LeonardoHotelsFra, Executive Assistant at Leonardo Hotel Frankfurt City Center, responded to this review

Dear scynthian,
Thank you very much for staying at The Leonardo Hotel Frankfurt and for your great review. We're very happy to hear that you had an great time with us and that you enjoyed the Hotel. We hope to see you again soon.
Warm regards,
Team Leonardo Frankfurt
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It's only 100 m from Frankfurt Hbf. There are many shopping maill, bars, bus, restaurants, Arabian Markets around. No time waist in Frankfurt thanks to the location ofthe hotel.
Next time to Europe cities will be at hotel or guest house next to Railway Stations.

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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear hanhtrangnhuvien,
Thank you very much for your review and your stay. It's great to hear that you had a good time with us in Frankfurt. We hope you'll be back soon.
Warm regards,
Team Leonardo Frankfurt
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We only had less than 24 hours to spend in Frankfurt and needed a hotel close to the central railway station. This one fitted the requirement perfectly. It is so close to the station that you could almost hit one with a rock thrown from the other. The room was quiet and clean. We were close enough to Sachsenhausen to...
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LeonardoHotelsFra, Executive Assistant at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Guest,
thank you for your positive Feedback you posted on TripAdvisor. We arevery pleased about your impressions regarding the surroundings of the hotel and that you enjoyed our rooms.
We would be very happy to welcome you back at one of the Leonardo Hotels.
Warm regards,
Team Leonardo Frankfurt
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Stayed here during the Ambiente Fair and it was a terrible experience.
As there is a Leonardo Hotel at the Airport, the one in the city center accepts more guests that what they are able to house - then, when you try to check in you are informed that the hotel in booked and you must stay at the airport...
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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Guest
thank you for your detailed feedback regarding your stay at our hotel. We are sorry that we could not met your expectations. We can assure you that the opinion of our guests is our top priority.
Regarding the issues, we are very sorry that this happened to you. Please be assured that this is not our normal standard...
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We stayed at this hotel only for one night. In general I disagree with the most recent reviewers. It is a budget accommodation therefore the expectations should be limited within the price level you pay.
The fact that we were able to check in around 10 am was the most important for us. Therefore I give 5 stars for customer...
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LeonardoHotelsFra, Leiter Gästebetreuung at Leonardo Hotel Frankfurt City Center, responded to this review

Dear Guest,
thank you for the feedback you posted on TripAdvisor. We are sorry to hear that we could not meet your expectations regarding the Wifi.
Thank you for the positive feedback about our hotel.
I would be happy to welcome you back at the Leonardo Hotel Frankfurt City Centre, so we can convince you of our high service standards...
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The hotel is located adjacent to the central railway station and has optimal transport connections. All rooms have modern furnishing and facilities, just under half of the rooms have a balcony and are facing inwards, and all rooms have W-LAN access and a flat screen TV. Enjoy a peaceful and relaxing lounge atmosphere in the middle of the lively Main metropolis, ideal for business travelers and city tourists....more less

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