If you have a TV capture card inside your computer that works ok, with splitcam. Let us know on this thread. just tell us the make and model of the devices (card + camera) you want to use, and what version of Windows OS your using.

Thanks in advance.

@ USERS, NO BS - PLEASE USE ONE OF THE EXISTING APPROPRIATE TOPIC THREAD WHEN POSTING ANY OF
YOUR QUESTIONS ON HERE... BY USING THE BRIGHTLY
LIT AND NOTICEABLE (POST REPLY) GREEN BUTTON
FOLLOW ARROW DIRECTION BELOW.

We have a Osprey 240e Card and we are using SplitCam 5.4.3. Essentially the problem is jitter / screen jerk. We are using the latest driver for the 240e(Version 4.5.1.38, 12/2010) and Splitcam 5.4.3.

Whenever we run the Poloycom camera through Splitcam we are seeing this jerking affect. When we run the system through Polycom itself we don't see the issue. Incidentally the Polycom camera is model vsx7000.

Has anyone seen this issue before? if so then your help would be greatly appreciated. We are running Windows 7.

Cheers,
Liam.

Last edited by liam2 on Tue Mar 22, 2011 11:08 am, edited 1 time in total.

OK thanks for copying it here! Liam, (I have deleted the other one for you).

I think the problem might be caused by the camera, or the card video output being interlaced.

In a couple of day's there will be a new splitcam version coming out soon, that will have a De-Interlace (DirectShow Filter) driver included so to combat that problem, (hopefully).

Is this the hardware combo that you have below. I notice that on polycom website for that camera has been discontinued.

Attachments

@ USERS, NO BS - PLEASE USE ONE OF THE EXISTING APPROPRIATE TOPIC THREAD WHEN POSTING ANY OF
YOUR QUESTIONS ON HERE... BY USING THE BRIGHTLY
LIT AND NOTICEABLE (POST REPLY) GREEN BUTTON
FOLLOW ARROW DIRECTION BELOW.

@ USERS, NO BS - PLEASE USE ONE OF THE EXISTING APPROPRIATE TOPIC THREAD WHEN POSTING ANY OF
YOUR QUESTIONS ON HERE... BY USING THE BRIGHTLY
LIT AND NOTICEABLE (POST REPLY) GREEN BUTTON
FOLLOW ARROW DIRECTION BELOW.

We have swapped the Optiplex 980 that has the fault for a Opti 960 and the problem has disappeared. The OS on the 960 is still Win7 32 bit and we are still using the same driver version and splitcam version. We are now thinking it must have something to do with chipset or a specific dell driver as we have been able to reproduce this issue on several 980's.

liam2 wrote:Just an update on the Polycom VSX 7000e and Osprey 240e issue.

We have swapped the Optiplex 980 that has the fault for a Opti 960 and the problem has disappeared. The OS on the 960 is still Win7 32 bit and we are still using the same driver version and splitcam version. We are now thinking it must have something to do with chipset or a specific dell driver as we have been able to reproduce this issue on several 980's.

That's cool, at least your one step closer to pinpointing the cause, or the compatibility issue.

@ USERS, NO BS - PLEASE USE ONE OF THE EXISTING APPROPRIATE TOPIC THREAD WHEN POSTING ANY OF
YOUR QUESTIONS ON HERE... BY USING THE BRIGHTLY
LIT AND NOTICEABLE (POST REPLY) GREEN BUTTON
FOLLOW ARROW DIRECTION BELOW.

@ USERS, NO BS - PLEASE USE ONE OF THE EXISTING APPROPRIATE TOPIC THREAD WHEN POSTING ANY OF
YOUR QUESTIONS ON HERE... BY USING THE BRIGHTLY
LIT AND NOTICEABLE (POST REPLY) GREEN BUTTON
FOLLOW ARROW DIRECTION BELOW.

@ USERS, NO BS - PLEASE USE ONE OF THE EXISTING APPROPRIATE TOPIC THREAD WHEN POSTING ANY OF
YOUR QUESTIONS ON HERE... BY USING THE BRIGHTLY
LIT AND NOTICEABLE (POST REPLY) GREEN BUTTON
FOLLOW ARROW DIRECTION BELOW.

I have an InnoDv tv tuner which works perfectly with splitcam. Recently I got a new tvtuner AverTv Ultra Pci-E Rds with Mpeg2 hardware encoding technology which is great. I can capture from both of my Sony cameras(Sony DCR-DVD 201e and Sony CCD-TRV46E). But whenever I try to use it with splitcam all I get is a black screen with no error message though splitcam detects it.I can choose the source and crossbar but nothing happens. I checked the tvtuner with AmCap software and it seems to have the same problem. But the software has an option Mpeg2 and when I check that I have video. I use Splitcam 5.4.3 on Windows Xp Pro X86 SP3 (Intel Core 2 Duo E6750 @ 2.66, 4Gb Ram, Nvidia GeForce 8800GT). Thank you very much for your work and I hope there will be an answer to my problem. (sorry for my english, hope won't give you a headache )

@ USERS, NO BS - PLEASE USE ONE OF THE EXISTING APPROPRIATE TOPIC THREAD WHEN POSTING ANY OF
YOUR QUESTIONS ON HERE... BY USING THE BRIGHTLY
LIT AND NOTICEABLE (POST REPLY) GREEN BUTTON
FOLLOW ARROW DIRECTION BELOW.

@ USERS, NO BS - PLEASE USE ONE OF THE EXISTING APPROPRIATE TOPIC THREAD WHEN POSTING ANY OF
YOUR QUESTIONS ON HERE... BY USING THE BRIGHTLY
LIT AND NOTICEABLE (POST REPLY) GREEN BUTTON
FOLLOW ARROW DIRECTION BELOW.