Monday, July 06, 2009

Daily Feedback.

Every day when I open my work e-mail, there awaits a message entitled "Daily Feedback." The contents are pretty grim.

To be fair, the anger raging inside the Daily Feedback comes from a very small percentage of our customers, and much of it is not directed at my team. Still, it is a torrent of abuse that is disheartening to wade through. I have certainly felt this way about a company before and it makes me sad to think of people who have been moved to write us because they have THAT much hatred for what we do.

Here's a selective sampling from the best worst of the Daily Feedback.

1 comment
:

I am from Mexico City, and I appreciate you story about the bakery attack from the best, my dearest Murakami. You labor was not in vain. Now, a mexican Cuarón, is going to make a short film about it and I am very excited. Thanks again, don´t you want to translate it to spanish? Ha. Adios.