We've had one for two years and it's worked perfectly. The two separate drawers work completely independently and we only use the top one for the majority of times. If we have lots of people around, we fill up one and turn it on, then start to fill up the second. We don't use the dishwasher for pots and pans usually; I suspect it's less versatile if you do as each drawer has less space than a conventional dishwasher. Very bulky items might just not fit in. I do love the top drawer though - no bending down, or pulling out those horrible wobbly racks. I really hate using traditional dishwashers now.

I've had one for eight years and I love it. I tend to remove the cutlery basket and fold the racks down on the bottom drawer to use it for pots and large items, and the top drawer is used for plates, glasses, cutlery etc. It fits an amazing amount in, more than a traditional dishwasher I feel.

Our hasn't broken so I can't comment on servicing. We have a traditional dishwasher at work, and I find it so annoying to use now!