Service Provider Solutions Architect - Japan

The SP Solution Architect is the principal technical leader representing McAfee to the strategic partner. This individual is responsible for collaborating with partners to architect best in class security solutions that underpin new joint service offerings, and ensuring that partners are enabled to sell and deliver these offerings at scale.

Business Objectives

Ensure McAfee technologies are broadly represented in the partners COE platform, working with Product Management to ensure key needs are in the roadmap

Develop new services with partners featuring McAfee and SIA technologies that are attractive to customers

Ensure that partners are effectively enabled and certified to sell, implement and operate McAfee technologies with best-practice processes

Responsibilities / activities

Lead and support the partner through all aspects of the solution lifecycle, from design, service development, pursuit, implementation, operation and change management

Architect best in class security solutions and services based on McAfee and SIA technologies, integrating with 3rd party and legacy systems as required, ensuring they meet the need and are robust, reliable and high performance

Jointly develop and launch partner services (e.g. reference architectures, deployment guides, white papers, client references, best practice processes & operation, etc.) based on the above solutions that generate demand from pioneering clients, driving both short term and long term revenue, helping our partners to have successful and profitable engagements

Provide knowledge transfer and enablement on McAfee technologies and associated best practice to enable the partner to effectively sell, implement and operate the solutions globally

Effectively represent the needs of the partner and their key clients to McAfee Product Management, such that the respective product roadmaps intersect with planned change management and deployment milestones

Proactively participate in joint account planning process, and support very large, high risk and/or high profile pursuits with the partner

Be an escalation point to assist the partner and support in troubleshooting, diagnosing and fixing McAfee technology problems

Proactively collaborate with key McAfee functions to ensure the best outcome for the partnership, including Partner Business Development, Sales, Pre-sales, Marketing, Product Management, Professional Services, Support, etc.

Capabilities

Minimum of 5 years security experience, providing leadership and expertise across at least one security domain.

Has at least 10 years experience architecting and implementing technology solutions of heterogeneous components for fortune 1000 organisations. Detailed understanding of key IT Infrastructure technology with an ability to quickly assimilate information about new technologies.

Has at least 5 years customer facing experience with associated presentation skills, soft-skills and business acumen, with an ability to map technical and commercial value to longer term business goals.

Has at least 2 years project management experience, including leadership, collaboration and communication skills necessary to influence, coordinate and handle complex relationships between multiple stakeholders from multiple organisations.

Has at least 2 years experience working with global service providers and/or systems integrators.

Vertical experience in one or more of Finance, Telco or Public Sector.

This is an ideal role for someone who has worked for a global service provider, systems integrator or large consulting firm. Hands-on security vendor architects with professional services and pre-sales experience may also be suitable.