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Announcements

After fifteen years being based at the Forrest Centre on St Georges Terrace in Perth, Consumer Protection has moved to a new CBD location. The main location is Gordon Stephenson House, 140 William Street Perth with front counter services available on Level 2. The move is in line with the state government's plan to consolidate existing office space for the public service. Consumer Protection’s...

Western Australian home and business owners are being urged to contact their builders or electrical contractors to determine the brand of electrical cabling installed in homes or business premises following a national safety recall of Infinity brand cables which don’t comply with Australian safety standards. Energy Safety advises licensed electrical contractors who know or suspect they have...

On 12 August 2014, the Minister for Commerce, Hon Michael Mischin MLC announced that a Western Australian version of the model Work Health and Safety (WHS) bill would be introduced shortly into State Parliament. This will be in the form of a green bill, which will be released for a consultation period of three months. More information

The Building Commission Division of the Department of Commerce will be located at the Mason Bird Building in Cannington from 25 August 2014. We will be joining EnergySafety and WorkSafe at the Cannington building and are looking forward to providing you with a convenient and accessible ‘one stop’ location for a wide range of services. Limited services available on 22 and 25 August While the...

On Friday, 15 August, WorkSafe will move from its home in West Perth to new offices in Cannington. WorkSafe will be open for business as usual on Monday, 17 August, including the licensing centre. For more information call 1300 489 099 or email safety@commerce.wa.gov.au .

Consumer Protection has issued another warning about a rogue tradesman who continues to take substantial deposits from consumers but fails to carry out or complete the work. Christopher Brocklebank of Woodvale, trading as Perth Evaporative Air & Gas Services and Elements ‘Hearth, Wind and Fire’ of Wangara, was due to face a trial in the Perth Magistrates Court in early July on seven charges...

Businesses can gain a better understanding of their rights and obligations under the Australian Consumer Law thanks to a series of new industry guides. Commissioner for Consumer Protection Anne Driscoll urges businesses operating in five specific industries covered by the guides, to check them out. “The guides are in relation to electrical and whitegoods; travel and accommodation; personal...

A national furniture removal company which operates in WA has agreed to change the terms of its standard contract with customers following action by Consumer Protection. R.F. & M.D. Miller’s Moves Pty Ltd, based in Mornington Victoria, has entered into an enforceable undertaking under the Australian Consumer Law (ACL) to remove a clause in their standard contract. The contract purported to...