PRIVACY POLICY

Last Updated: May 28, 2020

Our Privacy Policy applies to all platforms and services Senpex offers, including
our website, web.senpex.com, and mobile applications
(collectively “Services”) and applies the same to all users, whether you are a
driver who picks-up, carries or drops-off goods (“Driver”), someone using our
Services to send goods with a Driver (“Sender”), the recipient of goods
(“Recipient”) or someone who signs-up to potentially use our Services
(collectively, “Users”).
BY USING OUR SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION,
YOU AGREE TO THIS PRIVACY POLICY. If you do not agree with the Privacy
Policy, you should not use our Services or give us any of your personal
information. You should also review Senpex’s Terms and Conditions, which also
apply to your use of the Services.

BY USING OUR SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION,
YOU AGREE TO THIS PRIVACY POLICY. If you do not agree with the Privacy
Policy, you should not use our Services or give us any of your personal
information. You should also review Senpex’s Terms and Conditions, which also
apply to your use of the Services.

What Information Do We Collect and How?

We collect personal information from several different sources, including
information you provide directly to us, when you use the Services, and from third
parties.

Personal Information You Provide.

Account Information. When you sign up to use our Services, we collect the
personal information you provide to us, including your name, email address,
mobile phone number, and payment information. You may choose to share
additional information as well, such as a profile photo or saved addresses, and
set up other preferences.

Driver Information. If you apply to be a Driver, we collect the personal information
you provide in your application, including your name, email address, mobile
phone number, date of birth, profile photo, physical address, social security
number, driver’s license information, vehicle information, and auto insurance
information. We also collect the payment information you provide, including your
bank routing numbers and tax information.

Communications. When you contact us or we contact you, post questions or
reviews, or contribute to our blogs or Senpex’s community forum, we collect the
information that you provide, including the contents of messages or attachments
you send us.

Ratings and Feedback. When you rate and provide feedback about Senders,
Recipients, Drivers, or the Services, we collect all of the information you provide.
Senpex Referral Programs. If you participate in any Senpex referral program, such
as recommending our Services to a friend or recommending a friend for a job
with Senpex, we will ask you for certain information about your friend, including
their name and email address or mobile number. We store this information for the
sole purpose of contacting the referral about our Services and tracking the
success of our referral programs.

Job Applications. If you apply to be an employee with Senpex, we will collect the
information you submit to us, including your resume, contact information, and
references.

Information We Collect When You Use the Services.

Usage Information. We collect information about your use of the Services,
including pick-up and drop-off information, package details, date, time,
destination, distance, route, payment, and whether you used a promotional or
referral code. We also collect information about your interactions with the
Services, including the pages and content you view on the web site or app, and
the dates and times you access the Services.

Information About Your Device. We collect information about the device you use
to access the Services, including device manufacturer and model, operating
system, the mobile browser you use, mobile carrier, device and advertising
identifiers, IP address, and preferences and settings (such as preferred language
and push notification settings).

Cookies, Analytics and Third Party Technologies. We and our third-party service
providers use a variety of technologies that passively and automatically collect
certain information whenever you visit or interact with our Services, including the
technologies listed below:

Cookies. A cookie is a data file placed on your computer or mobile device when
it is used to access our Services. Cookies may be used for many purposes,
including, without limitation, remembering you and your preferences and tracking
your visits to our Website and web pages.

Web Beacons. Web beacons are tiny graphics with a unique identifier (“1x1 GIFs”
or “clear GIFs”), similar in function to cookies, and are used to track the online
movements of web users. Web beacons allow us to understand how Users
navigate our Services and what content is effective, which allows us to manage
and improve the Services. We also use web beacon technologies to count Users
of our Services, how many of the e-mails we send were opened and how many
particular articles or links on our pages were actually viewed.

Embedded Scripts. Embedded Scripts are programming code and collect
information about your exchanges and communications with our Services. They
are temporarily downloaded onto your device from our web server (or from a
third party service provider), and are active only while you are connected to our
Services. The code is deactivated and/or deleted after

Information From Third Parties.

If you have signed up for Co-Branded Services (see below), Senpex will receive
information from our partner about you, the package you are sending, and
delivery details. Senpex will use any such information consistent with the terms of
this Policy.

In the normal course of business we may supplement the information we collect
about Users with outside records from third parties, including governmental
agencies and background check providers (for Drivers), financial service
providers, and advertising providers.

How We Use Your Information.

To Provide and Operate the Services. We use your personal information to
process your registration and to verify your information is valid and up-to-date,
to respond to your inquiries, provide the services you request, process payments,
and otherwise manage your account. We may also use your personal information
to customize your experience with our Services, or to serve you content that is
most relevant to you, and to enable you to participate in a variety of our
Services’ features such as sweepstakes and promotions and administer these
activities. We may also use your personal information to investigate and resolve
incidents in connection with the Services.

Improving the Services. We use your personal information to perform research,
testing, and analysis; develop new products, features, partnerships, and services;
prevent, find, and resolve software or hardware issues; and monitor and improve
our operations and processes, including security practices, algorithms, and other
modeling.

Consider Your Application for Employment. If you have applied for a job with
Senpex, we will use your personal information to consider your qualifications for
employment.

We may also use your information as we believe to be necessary or appropriate
for certain essential purposes, including:

to comply with applicable law and legal process

to respond to requests from public and government authorities, including

public and government authorities outside your country of residence

to detect, prevent, or investigate potential security incidents or fraud

to facilitate the functionality of our website and mobile application

to enforce our terms and conditions

to protect our operations

to protect our rights, privacy, safety or property, security and/or that of you or others

to allow us to pursue available remedies or limit the damages that we may sustain.

If you submit any information relating to other people in connection with the
Services, you represent that you have the authority to do so and to permit us to
use the information in accordance with this Privacy Policy

When and How We Share Your Information With Third Parties.

We do not sell your personal information. To deliver our Services, we may share
your personal information with other Users, third parties, and service providers in
the following ways:

User Content. Your member profile and information that you post or share, such
as photos, reviews, comments, suggestions, questions about a Gig, information
about you or your experience, posts or comments on Senpex’s blogs or
community forums (collectively “User Content”), may be seen and shared with
other Users of our Services or the public. You should therefore think carefully
before deciding what information you share.

Information Shared Between Users. We provide some of your personal
information, such as your first name, photo, and details about your package and
delivery, to the Driver who bids on/accepts your Gig, so that the Driver may
contact the Sender, facilitate pick-up and delivery, and so that you can track your
package to the Recipient.

Third Parties Providing Services on Our Behalf. Senpex uses third party vendors
to assist in providing the Services to Users. We may provide these vendors with
access to the following categories of personal information (as we have done for
the past 12 months):

We disclose this information for the following business purposes: design and/or
operate the Services, track our Services’ analytics, process payments, assist in
anti-fraud and security measures, help us provide customer support and geolocation information to our Users and to provide advertising services to Senpex.
Third parties enable us to provide many administrative services, including sending
you special offers and targeted advertisements, hosting our job application form,
performing technical and maintenance services, database management, web
analytics, and other administrative services.

Google Analytics. Senpex uses Google Analytics Display Advertising, including
Remarketing, Google Display Network Impression Reporting, the DoubleClick
Cookie and/or Google Analytics Demographics and Interest Reporting to target
and serve ads based on your past visits to our website, to gather information
about the success of ad impressions and our Users’ interactions with ad
impressions, measure and research the effectiveness of Senpex’s features,
offerings, advertisements, and email communications (by determining which
emails you open and act upon) and other uses of ad services related to visits to
our site or use of the mobile app. In conjunction with these features, your web
browser automatically sends certain information to Google when you visit our
site or use the app. To see how Google uses your information go to How Google
uses data.

Users can opt out of Google Analytics for Display Advertising using Google
Analytics opt-out browser add-on.

Co-Branded Services. At times, some of our Services may be provided to you in
association with third parties including charities and sponsors (“Co-Branded
Services”) and your use of these Co-Branded Services may require you or us to
disclose certain of your information to the third party, for instance to confirm
your package has been delivered. Any Co-Branded Services offered to you will
specifically identify the third party. Any information that you disclose directly to a
third party will be subject to that party’s posted privacy policy.

Sweepstakes, Contests and Promotions. From time to time Senpex may offer
sweepstakes, contests, and other promotions (“Promotion”) that require
registration. Each Promotion may contain specific rules and requirements, which
will be disclosed to you at the time of sign-up. If you choose to enter a
Promotion, your information may be disclosed to third parties or the public in
connection with the administration of such Promotion, including, in connection
with winner selection, prize fulfillment, and as required by law or permitted by the
Promotion’s official rules, such as on a winners list.

Legal Reasons. We may access, use, preserve, transfer and disclose your personal
information to government, law enforcement officials and/or private parties as
we reasonably determine to be necessary and appropriate to satisfy any
applicable law, regulation, subpoenas, governmental requests or legal process; to
protect the safety, rights, property or security of Senpex, our Services or any
third party, including you; to protect the safety of the public; to detect, prevent
or otherwise address fraud, security or technical issues; and/or to prevent or stop
activity we reasonably consider to be, or to pose a risk of being, an illegal,
unethical, or legally actionable activity.

Investors and Affiliates. We may share your personal information with current,
future and prospective individual investors or with our parent, subsidiaries and
affiliates for internal reasons, including, during the course of any due diligence
process.

Business Transfers and Financings. We may disclose and transfer all your
information to a prospective or subsequent owner, co-owner or operator of the
Services or applicable database or in connection with a financing, corporate
merger, consolidation, restructuring, the sale of substantially all of our assets or
other corporate change.

Your Rights and Choices Regarding Your Information.

All Users.

Emails. You can unsubscribe from marketing-related emails by clicking
unsubscribe at the bottom of any message. We will still send you transactional
and administrative emails about your use of the Services and your account.

Text Messages. You can opt out of text messages by
contacting contact@senpex.com, changing your account settings, or replying
STOP from the mobile device that received the message

Push Notifications. You can opt out of receiving push notifications through your
device settings.

Location Information. To ensure the safe delivery of packages, Senpex’s
Terms
and Conditions
requires Drivers to keep their location on while pickups and
deliveries are in progress. Users can otherwise prevent their device from sharing
location information through the device’s system settings. Note that this may
impact Senpex’s ability to provide you our full range of features and services.

Targeted Advertising. If you would like to opt out of any targeted advertising
from us, please access the NAI Opt-Out Page. Please note that this will opt you
out of targeted ads from all participating advertisers. If you opt out, you may
continue to receive online advertising from us; however, these ads may not be as
relevant to you.

Note that in order for behavioral advertising opt-outs to work on your device,
your browser must be set to accept Cookies. If you delete Cookies, buy a new
device, access our Services from a different device, login under a different screen
name, or change web browsers, you will need to opt-out again

Cookies. You can modify your cookie settings on your browser, but if you delete
or choose not to accept our cookies, you may be missing out on certain features
of the Services.

Do Not Track. Your browser may offer you a “Do Not Track” option, which allows
you to signal to operators of websites and web applications and services that
you do not want them to track your online activities. Senpex does not currently
support Do Not Track requests because there is no standard interpretation or
practice for such signals.

Modifying Your Account Information. You can review and modify certain account
information by logging in to your account settings and profile.

User Content. To request removal of your User Content, please contact us
through contact@senpex.com. We will make reasonable efforts to remove your
User Content as requested.

Closing Your Account. You can cancel your User account by contacting us
at contact@senpex.com. Even after you close your Senpex account, we will retain
certain of your information (including geo-location, trip history, credit card
information and transaction history) as needed to comply with our legal,
regulatory and contractual obligations, resolve disputes, conclude any activities
related to cancellation of an account (such as addressing chargebacks from your
credit card company), investigate or prevent fraud and other inappropriate
activity, to enforce our agreements, and for other business reasons. After a
period of time, your data may be anonymized and aggregated, and then may be
held by us as long as necessary for us to provide our Services effectively.

California Residents.

Right to Know. You have the right to know and see what data we have collected
about you over the past 12 months, including:

The categories of personal information that Senpex collects, uses, discloses, and sells, as applicable;

The categories of sources from which personal information is collected;

The business or commercial purpose for collecting or selling (if applicable) the personal information;

The categories of third parties with whom we share personal information; and

The specific pieces of personal information that we have collected about you

Right to Delete. You may request that Senpex delete your personal information.
Note that deletion requests are subject to certain limitations, for example, we
may keep information as required or permitted by law and/or our contractual
obligations. We may also keep transaction history and information needed to
process future transactions, certain account-related information (as noted above
in Closing Your Account), and to facilitate User requests.

Submitting a Request. California residents can submit a request to access or
delete their personal information by emailing us at contact@senpex.com. Please
include your full name, email address, and the phone number associated with your
Senpex account, along with the type of request you are making, so that we can
process your request most efficiently.

You have the right not to be discriminated against if you exercise your California
privacy rights

Other Things for You to Know.

Third Party Content. The Services may link to other web sites and online services.
The inclusion of a link on the website or mobile app does not imply endorsement
of the linked third-party website or their products and services, and is provided
for your convenience only. We have no control over such third parties and if you
decide to access any third party link, you do so subject to the terms and
conditions and privacy policy that site.

Social Media Features and Widgets. Senpex’s online and mobile Services include
social media features, such as the Facebook Like button, and widgets such as a
“Share This” button. These features may collect your IP address, which page you
are visiting on our online or mobile Services, and may set a Cookie to enable the
feature to function properly. Social media features and widgets are either hosted
by a third party or hosted directly on our online Services. Your interactions with
these features and widgets are governed by the privacy policy of the company
providing them

Children. Our Services are not directed toward minors and no one under 18 is
allowed to register with or use the Services. If we discover that we have
inadvertently collected personal information from a person under 18, we will
delete that information immediately. If you are a parent or guardian of a minor
and believe he or she has disclosed personal information to us, please contact us
at contact@senpex.com.

Security. All personal information we collect is securely stored within our
databases, and we use standard, industry-wide, commercially reasonable security
practices to protect your information. However, we cannot guarantee the security
of our databases, nor can we guarantee that information you supply won’t be
intercepted while being transmitted to us over the Internet or wireless
communication. Any information you transmit to Senpex is done at your own risk.

Contact Us.

If you have questions about anything in this Privacy Policy, please contact us
at contact@senpex.com.

Changes To Our Privacy Policy.

Senpex may update this Privacy Policy from time to time to reflect changes to
our practices or in applicable law. Any changes will be effective immediately upon
the posting of the revised Privacy Policy. If we make any material changes, we
will notify you on our website(s) or in our mobile app. Please periodically review
this page for the latest information on our privacy practices