Not celiac friendly, but they do have gluten free bread and spuds. Hard to tell what is and is not gluten free in other items and ingredients since it's not specified on any posting or menus. Still a good choice for those that aren't as gluten sensitive!

The sandwiches here are quite pricey for what you get. For example, the 4 cheese sandwich has exactly that - 4 small slices of cheese. Paltry for the price. More importantly, this McAlister's does NOT offer gluten free bread, and the employees are completely uninformed about gluten. I placed 3 orders before they finally conceded that they did not offer gluten free - which had been my first question. Disappointing!

I have eaten here many time when visiting my daughter. I have never had any problems, except for the last two times I have been in town and ate there. I have gotten sick. I don't think I will be going back. How disappointing.

Don't go to this location...go to Middletown or Lime Kiln Ln. and you'll have better luck. McAlisters has GF items but it's always seemed risky. I've done pretty well though with baked potato, nacho dip and salad. This is the only Location that got me sick.

In general, we enjoy McAlister's Deli. Their Nutritionix menu is super helpful for filtering options by allergen. The staff on this shift didn't seem very knowledgeable on soup ingredients (i.e., fire roasted veggie soup contains pasta -- they didn't know that!) hence the 3 rating.
If you don't know something with regards to food ingredients, just say "I'm not sure" and carefully look. Don't just make up an answer!

Excellent service and delicious! Our toddler daughter is gluten and dairy sensitive. They had a "sporadical" item on their menu, the Autumn Squash, which didn't show up in their in-house allergen list. They admitted that they did not know and directed us to the online list. We appreciate that they were willing to be honest and make something up.
In the end, we ordered veggie chili and they gave us some GF bread for free. We considered toasting it but the manager commented that they don't have a dedicated GF toaster. So nice!

No GF sight on the menu but they have GF bread (UDI's) for Gf sandwich option if you ask. I take the pecan-cranberry salad with chicken. It was excellent! Big portion and much chicken. I don't feel sick after, but not sure about cross contamination in the kitchen. It's a chain restaurant and they need to go fast..

I needed help because I wasn't able to download the gluten free menu and the staff really didn't know what I could order and didn't have a physical menu I could look at. I decided a plain baked potato was probably safe but when my order came out the potato had cheese and bacon on it. I would have gladly eaten it if they could tell me if it was gluten free because I was starving but they returned it for a plain potato with butter and sour cream on the side. They proceeded to tell me the next time I came to order a justaspud. I feel if a business has a gluten free menu the staff should be able to tell you what what is on it or be minimally be polite and not treat customers rudely when they get an order wrong. Make sure you know before you go what's gluten free because the staff isn't helpful.

Ordered sandwhich on gluten free bread, they said they didn't have it. I told them they did. The order taker then found out they do have gf bread. Server Brought regular bread, told them I ordered gf, again told me they didn't have gf bread (they do). Server took my sandwich and never brought it back. Had to ask manager about my food and he brought my sandwich on gf bread finally. Never apologized.

No gluten free bread, order came out with cheese, when ordered no cheese. Spoke with manager, general feeling I got was no respect for allergies. Manager said gluten free bread not popular, so does not order it.

we ate here 3 times while in the area. they were very good about gf - they yelled back to cooks to change gloves and paper in grill. very sensitive celiac and never got sick. great place for gf sandwiches.

The staff was wonderful. They gave me a gluten free menu and told me they did have gluten free bread. Then when I asked how they ensured no cross contamination they told me they would change gloves and clean their area. The meal was wonderful and I did not get sick! (I have celiac and am very susceptible to cross contamination).

We love that kid's meals are ALWAYS $.99 if you eat them there and this includes GLUTEN FREE, which is amazing, they have gf bread and my daughter loves it.
They do not seem to have any gf cookies or dessert options but that is o.k.

Very clueless about GF. When I was a student at WCU in 2014, they said they had no idea what gluten was. -However, after months of navigating the menu, the spuds and vegan chili are GF. Teas are also fine. I advise staying away from sandwiches even without bread due to cross contamination.

Went in to grab a drink and possibly a mid afternoon snack. The cashier was pretty rude when I asked if they had any GF items. She was clueless and asked the manager who was nearby. I basically got a paper menu tossed at me before she walked off. We went to the car and reviewed it. Pretty standard attempt at GF: salads, potatoes and bread less sandwiches. With that attitude, I can't imagine that she cared enough to teach her staff about cross contamination etc. I won't be back.

The staff was very helpful. The manager was familiar with celiac disease and went through the menu with us to ensure we found safe things to eat. They do keep a gluten free menu behind the counter. The gluten free bread on their sandwiches is the best we've had!