Terry said it was 3 days longer to get his vehicle back because he pointed out some alignment issues. It had to do with the gate and with a large gap found on the panel which was replaced. A connector to the trailer hitch wasn't replaced and the retractable roof wasn't secured properly. He didn't notice it until he got on the freeway which could have caused it to be a bad problem.

Category:
Collision

Service Date:
09/22/2011

Review Created:
10/19/2011

This review was collected via phone interview by Customer Research Inc.