Stratacomm Rocks Client & Employee Surveys

“Hire great people to do great work, have fun – and business success will follow.”

Stratacomm was founded under this simple premise a quarter century ago and it fuels our continued success today. Our clients stand by us, we’re adding new ones and expanding our team. And yet Stratacomm’s underlying secret sauce is not so secret. It includes two main ingredients: client service and employee engagement.

Clients always come first – we only succeed when we help them succeed. So, as a research-driven firm, Stratacomm asks PwC to survey our clients annually. The results are humbling. Among the client survey highlights:

Our clients, however, only succeed through the great work of our team. So, we strive to recruit, retain and reward diverse individuals with diverse talents who come together as one to embrace our company values. In return, we actively support them. Last year everyone received technology upgrades to their laptops, tablets and dual-monitors. This year we invested in additional training options and just announced a pilot “take what you need” open vacation policy. Overall, we carefully nurture and fiercely protect our company culture to ensure Stratacomm remains a great place to work. Annually, we conduct an internal anonymous survey to ask them how we’re doing. Here, too, the results are humbling. Among the employee survey highlights:

94% say they are proud to work here and recommend Stratacomm as a good place to work

94% say their colleagues provide excellent client service

94% say Stratacomm provides programs that support their personal and professional needs

“The company culture is very strong,” according to a typical comment from the survey. “There is an overall passion for the work and clients, plenty of opportunities to learn and grow … it’s easy to tell the company’s success is everyone’s success.”

There you have it. Stratacomm clients are overwhelmingly positive about working with us – and our people are overwhelmingly positive about working here. To our clients and our team, the Stratacomm partners respond, “thank you.”

John F. Fitzpatrick co-manages Stratacomm, a strategic communications consultancy, entrusted by corporate, association and government clients to help solve their most pressing communications challenges – and entrusted by employees to offer a best-in-class workplace.

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