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Waffle Maker replacement

Absolutely nothing even related to jewellery, my partner has been infected with Belgian Waffle disease (apparently it is rife in Canada)
anyway purchased a Cuisinart 4 slice unit, used it once, the second time it just turned into a smoke machine and that was it. Getting to the point took it back to the retailer, not a problem when we get some stock
we will replace it ( this was Friday ) today (Monday) I received a knock on the door TNT delivery From the Cuisinart agent, brand new unit. The motto is there are still some reputable companies out there.

Unfortunately for me, the archetypal Belgian waffle is the Gaufre de Liege. A very different beast to those rectangular things. A bit more difficult to make, too (yeast based, need to use pearl sugar and it makes a mess of most waffle makers - more of a dough than a batter).

My interesting customer service event of the week was from Fitbit (or is that Google, nee Fitbit?). My tracker started behaving unusually, so I ran through the usual trouble-shooting tips to no avail; contacted their support who asked if I'd followed the full reset procedure - yes - oh, we'll send you a replacement. No "oh, we have to inspect the unit first", nor "it's not covered for damage" or any other caveats, just immediate replacement. Which makes me very suspicious, unfortunately - I think there's a systemic defect in the units they're fully aware of, hence the complete capitulation (I had more trouble getting a replacement strap last year!). Contacted them Friday and I've had shipping confirmation this morning.