The man was let go by his employer and was applying for unemployment benefits for the first time when he noticed someone had already used his information to create an account. He was asked to enter the four-digit PIN on the website, and he didn’t know what it was. When he contacted Mahoning County Job and Family Services, they told him that if he never filed for unemployment, he shouldn’t have a PIN, according to a report.

He told police he’s been trying to contact the Ohio Department of Job and Family Services but hasn’t been able to get through to anyone.

About two months ago, according to a report, the man said he received numerous collection calls about a Home Depot credit card he never opened. He also received a call about a mortgage on a house in Cleveland.

Police gave him the report number and an identity fraud information sheet and was told to contact the credit bureau fraud center and Social Security.