Services

Housekeepers and Cooks

Umajati’s housekeeper-cooks will take care of you during your
stay with us, preparing meals to your requests, keeping the house
clean, and organizing laundry. The staff we employ are trained on-the-job.
They don’t have hotel-school backgrounds, but are excellent cooks.
In them, you meet the genuine Bali. They will make your breakfast,
and can prepare and serve lunch and dinner to order. Dishes may
be chosen from an extensive cookbook of recipes with which the cooks
are familiar. Vegetarian dishes are a specialty.

Meals

Breakfast is included in the room price and there is an extensive
menu for lunch and dinner, much of it vegetarian. At breakfast,
you can order your meals for the rest of the day from the housekeeper.
As each house has its own kitchen, food will keep if you change
your mind and decide to eat out at one of Ubud’s many restaurants.
There is always the option of self-catering and the housekeeper
can shop for you or take you shopping with them, so you can get
the freshest and even organic produce, find the best bread, and
visit the choicest deli, all at relatively inexpensive prices. An
organic garden on the property supplies fresh vegetables in season.

Home-Cooked Meals

Home-Cooked Meals

Home-Cooked Meals

Shuttle to Ubud

Umajati’s rural location is 4 kilometers (2.5 miles) from central
Ubud. Our complimentary shuttle service offers drop-offs and pick-ups
anywhere in the Ubud area between 9 am and 10 pm.

Wifi

Each house has its own dedicated Wifi network, the password to
which you will be given upon arrival.

Walking and Bicycle Riding

Central Ubud can also be reached on foot along beautiful rice
field paths. The 6 kilometer (4 mile) walk takes about 90 minutes.
Walking north from Umajati, the rice field systems climb all the
way up towards the Batur caldera 20 kilometers (12.5 miles) away.
Our in-house walking guides can lead the way. Bicycles are available
for rent and there are many small roads and villages north of Ubud
to explore. Via back roads there is a charming 8 kilometer (5 mile)
ride into central Ubud.

Umajati's Mission

Umajati is about cultural integrity, care for the environment,
and sustainable livelihoods. A percentage of sales are committed
to conservation and livelihood development across Indonesia,
giving targeted, long-term mentoring to community groups for
sustainable change. This work is done through the Bebali Foundation
and the network of communities with which it works.

Availability

Online Booking

Online Booking

You can also book through AirBnB. Based in San Francisco, California,
Airbnb is a trusted community marketplace for people to list, discover,
and book unique accommodations around the world and discover unique
travel experiences.

Online Bookings
Terms & Conditions

The following Terms and Conditions apply to direct bookings through
www.umajati.com and our secure booking engine at www.littlehotelier.com.
These terms and conditions are harmonized as closely as possible
with our other online booking channels (Booking.com and TripAdvisor,
for example), but guests should pay careful attention to the specific
terms and conditions specified by individual vendors as there will
be variations in details.

Deposit to Secure Bookings
A non-refundable USD 50 deposit is taken to secure your booking.
However, your credit card information will be securely recorded
and only used in case of a late cancellation.

Balance of Payment at Time of Check-out
When you take up your booking and stay at the hotel, the balance
of payment (that is, full payment less the USD 50 deposit) will
be made directly to the hotel upon check-out. We accept cash payments
and credit card payments by MasterCard or Visa.

Cancellation Policy and Cancellation Fees
A reservation made through umajati.com and our booking engine at
littlehotelier.com is officially canceled when an email has been
received by reservations@umajati.com that notifies Umajati Retreat
of the cancelation. This email should be sent from the email address
listed by the guest on the booking form to ensure it is from the
person who made the original booking. If the booking is cancelled
or modified up to 14 days before the date of arrival, no additional
fee beyond the non-refundable USD 50 booking deposit will be charged.
If the booking is cancelled or modified within 14 days of the arrival
date, the total price of the reservation will be charged. For a
no-show, the total price of the reservation will be charged.

Booking Problems
If you are unable to place an online booking, please contact Umajati
Retreat for assistance via the Contact Us page of the website, via
email to reservations@umajati.com, via telephone to +62-823-4060-0293,
or via fax to +62-361-971214.

Privacy Policy
Umajati Retreat collects personal information through our booking
engine at littlehotelier.com as required to record bookings. We
do not disclose or share any personal information with any other
party.

Limitation of Liability
Credit card information is not stored on the umajati.com server
and all bookings are processed through littlehotelier.com. By clicking
on or activating the links to littlehotelier.com you acknowledge
that Umajati Retreat does not hold any data that you give to littlehotelier.com
and shall not be liable for any damages or loss arising from your
use of littlehotelier.com.