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PXW-FS5

Sony PXW-FS5 Camcorder Repair Service Center

We are specialists at repairing your Sony PXW-FS5 camcorder and we’ve seen all of the problems associated with it.

With our 25 years of experience repairing Sony Pro-level camcorders we have the knowledge and skills needed to repair yours fast and reliably the first time. That means we know how to service it properly and why we can guarantee the entire camcorder for 6 months!

Sony PXW-FS5 CamcorderProblems and Solutions

LCD monitor is losing connection to camcorder. Wiggling connection seems to effect the connection, or moving the monitor slightly, will cause picture to flicker like a bad connection. No picture on viewfinder.

The connector on the body side is a common problem on the PXW-FS5 model camcorder. The connector is located on small circuit board and this part will need to be replaced.

The camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate. If you would like to speak with a technician before sending in the camcorder, please feel free to call us at 888-283-2228.

The glass that covers the CMOS sensor, on the front of the camcorder, may be scratched or marked. This can cause artifacts in the recorded footage.

This most likely occurs from mounting the lens at an angle and accidentally hitting or touching the front window glass. This can easily be avoided by using caution when mounting the front lens, as to not come in contact with the glass.

Also use extreme caution when cleaning the front sensor glass, it is easily damaged if you use the wrong cleaning supplies. Never use Q-tips, your shirt, tissues, or even a dirty lens cloth. We recommend using a new clean lens cloth.

Never spray anything directly on the front of the camcorder. If you use any lens cleaning solution put a very small amount on the cloth and then apply it to the glass.

Unfortunately, if the damage has already occurred then the front protective glass plate will need to be replaced.

The camcorder will need to be shipped in for repair. Fill out the Repair Order Form, and ship the camcorder into us for a free estimate. If you would like to speak with a technician before sending in the camcorder, please feel free to call us at 888-283-2228.

Sensor is dirty, there is debris or dirt in the sensor or ND filters. You may notice spotting when recording.

You can try removing any dust or debris from the front sensor area of the camcorder using a cleaning bulb, referred to as a “air blaster bulb.” Never use canned air. Canned air can move the dust and debris deeper into the sensor, resulting in a larger repair. Canned air also can off gas leaving residue.

You can also try cleaning the front glass with a new clean lens cloth. Use extreme caution when cleaning the front sensor glass, it is easily damaged if you use the wrong cleaning supplies. Never use Q-tips, your shirt, tissues, or even a dirty lens cloth.

Never spray anything directly on the front of the camcorder. If you use any lens cleaning solution put a very small amount on the cloth and then apply it to the glass.

If this does not solve your problem and your sensor needs a more thorough cleaning then the camcorder will need to be shipped in for repair.

Fill out the Repair Order Form, and ship the camcorder into us for a free estimate. If you would like to speak with a technician before sending in the camcorder, please feel free to call us at 888-283-2228.

Lens is not communicating with the body of the camcorder. Both auto focus and manual focus may not be working correctly. You may also not be able to adjust the iris or control the F stop. Lens not zooming in or out. These problems can be intermittent. The contact strip with the gold pins on the front of the camcorder may look damaged, such as bent pins, or maybe pushed in.

The most likely cause of these problems is due to a bad connection between the body contacts and the contacts on the lens. The small gold pins on the body side stop making a reliable connection and cause intermittent problems. They may be pushed in, stuck, bent, dirty or just worn.

You can try cleaning the contacts using alcohol on a sensor cleaning swab. Be very careful not to apply too much pressure damaging the pins.

If the pins look damaged, we recommend that you not try and fix the pins by straighten or bending the pins. This can cause additional damage to the camcorder.

If the contact assembly needs to be replaced, then the camcorder will need to be shipped in for repair.

Fill out the Repair Order Form, and ship the camcorder into us for a free estimate. If you would like to speak with a technician before sending in the camcorder, please feel free to call us at 888-283-2228.

The mic holder is loose on the camcorder. Mic holder is broken or missing.

Great news you can easily do this repair yourself. Just give us a call to order a new mic holder, we always have them in stock.

The battery is stuck on the camcorder and will not come off easily or the battery is not staying on the camcorder and it will not lock into place. The battery release may not be working properly.

The battery box on the camcorder will need to be replaced.

The camcorder will need to be shipped in for repair. Fill out the our Repair Order Form, and ship the camcorder into us for a free estimate. If you would like to speak with a technician before sending in the camcorder, please feel free to call us at 888-283-2228.

TALK TO AN EXPERT

Call and speak directly to one of our Sony techs NOW.

Toll Free:
888-283-2228

We make your camcorder repair fast and easy for you:

Quick Turnaround

Most repairs completed within a week! No charge for rush repairs.

Free Return Shipping

Standard return shipping is always free – even when you choose not to repair.

Free Repair Estimate

We fully diagnose and let you know exactly what repairs are needed – at absolutely no charge!

6 Month Guarantee

You get a 6 month guarantee on your entire Camcorder! Not just the item we repaired.

Over 140 5-Star Online Reviews

JB Chorus, Professional Videographer

I am a huge fan of Video One Repair! We have sent several camera’s there and have never been disappointed. They are fast and reliable and do great work at a reasonable price, and the shipping process is very simple and quick! They call me whenever there is a question to make sure I know what options are available to me and are knowledgeable and give great advice. Because we are hard on our camera’s, they have been extra nice to us from time to time. I am very grateful to have found them a few years ago. You will be happy and at ease using this company for your repair work. They are fantastic!

Tom Hickman, Professional Videographer

Video One Repair is the best… They fix things right the first time and warranty the entire camera for 6 months after the repair. At 7 months I had a different problem with my camera than what they fixed if for in the first place and they still fixed it under warranty, that is going above and beyond the call of duty, I would highly recommend these guys for all your repairs, you can’t beat them..

La Fissel, Professional Videographer

Finding Video One Repair has been a great has been a great help to our operation. Having Video One’s expertise available has taken the guesswork out of how long it will take and what is needed to get our equipment back into service in a timely manner. Great communication, fast turnaround, reliable evaluation of problems, and cost effective service keeps us coming back as a satisfied customer. And they are great people to deal with.

Terrence Wiltshire, Professional Videographer

I am very pleased with the service and professionalism of Video One Repair. They were honest in assessing the problem with my camera and provided a comprehensive and cost-effective solution. The turnaround time was quick, the camera was “detailed” (I wasn’t expecting that) and well-packed for shipping. I would definitely do business with them again.

Steve Petti, Professional Videographer

“I couldn’t have been happier with their service! Sherman Bahr took care of us exceeded my exceptions! We will definately use them again!”

We warranty your entire camcorder for 6 months!

Unlike other shops that offer a warranty on the area of the camcorder that they fixed, Video One Repair will cover the whole camcorder. So, if another unrelated problem occurs within 6 months, just send it back in and we will take care of it for you – no charge!