Does anybody have any experience with the wireless Garmin wireless Sync unit that comes in the newer Class A's and C's?

The thing is supposed to have a radio built in to it, but we've never been able to find it. There is supposed to be a way to reset it back to factory settings, but I can't find any way to do that either (there is usually a hole to put the end of a paper clip in, but darn if I see one).

The website is worthless as far as getting information. I've plugged it into the laptop, and done all of the updates, but that didn't help.

WOW, I've looked at all of the videos, but none of them addressed my problem.

There are no radio controls on the Music tab, and I keep getting the error message "RV hub remote is not paired to HUB dock". I haven't found anything in the manual, or tutorials regarding how to correct the issue. I've sent 2 emails to Garmin Support, but have received no response.

I would reset the unit to factory defaults, but can't find any information as how to do that.

I have updated the software, but that didn't help.

I don't know what to do now... we're on the road in North Carolina, and far from our dealer.

Does anybody have any experience with the wireless Garmin wireless Sync unit that comes in the newer Class A's and C's?

The thing is supposed to have a radio built in to it, but we've never been able to find it. There is supposed to be a way to reset it back to factory settings, but I can't find any way to do that either (there is usually a hole to put the end of a paper clip in, but darn if I see one).

The website is worthless as far as getting information. I've plugged it into the laptop, and done all of the updates, but that didn't help.

Hopefully by now youíve figured everything out. For me the only time I had issues with my radio was when the dock was turned off. (Not the base unit but the dock thatís attached to the dash). If itís off, the mirror cameras and radio will not work. To turn it on, you have to press AND HOLD the power button for probably at least ten seconds. You should hear a pop in your speakers when it turns on, from there, donít ever touch that button again.

Have you tried calling Fusion on any issues? I am in the process of trying to figure out the best way to add sirius and have called fusion directly and have yet to get a human.

We have a 2017 Alante with upgraded Pioneer (dealer installed because of issues with Fusion radio) As far as adding Sirius if the unit is Sirius ready you will need a Sirius antenna then you can go online to Sirius enter your VIN and they should be able to activate your subscription. Other option is to use radio SN. Hope this helps, we enjoy our Sirius radio and only have the basic pkg.