Enterprise value is based on two pillars:
Strategic and operational effectiveness.
Wisdom, Peter Drucker has expressed some time ago.
Nowadays, with the advent of social networking, there is a disruptive way to enforce these pillars,
in conseq... more...

Today's social networking services open up much better ways to do business, to become a social organization. However, being aware of this and applying it to an organization are two different shoes. This paper is to understand the concept and to deriv... more...

Nearly 3000 delegates at this years Recruitment Expo in London with visitors from Holland, France, Australia and the USA, were able to witness first hand the new and unique social recruitment suite that provides solutions to the social medi... more...

I BM Social Business Platform and now the IBM Social Business Toolkit, seems their customer base will gain from this new announcement, but I wonder will they get their money worth?
This is what IBM are saying, The IBM Social Business Toolki... more...

AT last the begining of a understanding in the world of high paying IT customers that CRM is dead as we knew it!
Social CRM (SRM): Once opportunities register, scalability, resources, and efficiencies quickly necessitate consideration and sup... more...

I am still trying to work out why a "slight improvement" in CRM software revenues was expected this year, organisations were still being careful about their investments, with 45 per cent not planning to select new CRM technologies in 2010, up 5% fr... more...