IMPORTANT NOTICE

Due to flight congestion at Kathmandu’s International Airport, all flights to and from Lukla has been redirected to Manthali Airport at Ramechhap by the Civil Aviation Authority of Nepal.

SPECIAL NOTE:

Manthali Airport, Ramechhap is 4-5 hour drive from Kathmandu. While the drive is a bit of a hassle, chances of delays and cancellations from Manthali Airport is very low as the only air traffic from that airport is to/from Lukla. We arrange transportation between Ramechhap and Kathmandu as well.

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FAQs

What are my flight booking and payment options?

The standard way of booking your flight is through HoneyGuide’s website. However, if you aren’t able to book your flight due to payment failure or any other issue, you can write to us at honeybird@honeyguideapps.com or call / whatsapp us at+977-9843376717. We will help you book your flight tickets and arrange an alternative medium of payment (either wire transfer or cash payment before 72 hours). The Information we will need to make a reservation are: The Date for when you wish to make a reservation and the Number of people. Scanned Copies of Passport of all the passengers. Valid email address and contact numbers.

How Do I Cancel a Flight Reservation?

If you wish to cancel your flight reservation, please email us at honeybird@honeyguideapps.com or call / whatsapp us at+977-9843376717. We will cancel your reservation and initiate the refund process. Generally, the refund process takes 15-20 days. If you don’t receive your funds back within that period, kindly write to us for further assistance.

Is there any fee/ charge if I want to cancel my Flight Reservation?

Yes. You will be charged a certain fee as cancellation charge as per the Airline's policy if you cancel a booking, and the remaining amount will be refunded. (Generally, the cancellation charge starts from 10%, but please confirm the charges while requesting the refund.)

What happens if my flight gets cancelled due to weather or any other unanticipated event?

If your flight gets canceled, please contact the staff from the respective Airlines at the Airport for assistance. You have options to either shift your booking for the next day or get a full refund. (a) Generally, the flights that got canceled get higher priority the next day. Please request the Airlines staff if you need to shift bookings.(b) If you want to request a refund, you can email us at honeybird@honeyguideapps.com or call / whatsapp us at+977-9843376717

What should I do if I miss my flight?

If you miss your flight, take your boarding pass, ticket, or reservation confirmation to the airline ticket counter to ask for assistance. It is entirely up to the Airlines for making decisions on matters like these. If you need to change your reservation, please call the Airlines at +977-1-4117524, +977-1-4117523, +977-1-5199097, . In case the Airlines doesn’t get back, you can email us at honeybird@honeyguideapps.com

How can I request a refund in case of flight cancellation or if I don’t claim the flight?

If you want to request a refund, please email us at honeybird@honeyguideapps.com or call / whatsapp us at+977-9843376717. Generally, the refund process takes 15-20 days. If you don’t receive your funds back within that period, kindly write to us for further assistance.

How long does it take for funds to be refunded?

Generally, the refund process takes 15-20 days after you request refunds. If you don’t receive your funds back within that period, kindly write to us at honeybird@honeyguideapps.com for further assistance.

Is it a good idea to book a return flight ahead?

If you are confused about whether or not to book your return flight ahead, we suggest you book your return flight beforehand because of the following reasons: (a) Booking flight tickets can be very tough, especially during the peak season. You don’t want that hassle.(b) If you are unsure about the return dates, you always have an option to shift the booking dates at no extra cost as long as there is availability. See how you can change your bookings here.

Do I have options to book accommodations in Everest Region ahead? Do you have recommendations for good teahouses?

Yes. HoneyGuide has an inventory of accommodations listed including services they provide, price and reviews from trekkers. You can even book your accommodations in Everest online. To book or learn more: https://honeyguideapps.com/lodges

I wish to get a guide/ porter guide/ porter guide for my trek. How can I book them?