Dear Christian, I am actually a bit concerned at your approach for fixing the problem. I am not sure what you level of expertise is with the Windows operating system, but "uninstalling all drivers in the device manager" could lend itself to more problems.

If your computer can detect other USB devices on your USB port you are plugging your headphones in, that means the USB device header which contains the PID and VID of the device is being properly read by the Windows driver stack - and since your headphones works in another computer your headphone should be read as well.

In the device manager, you should check the device path in the advanced options to ensure that it is the proper PID and VID expected for those headphones.

Download the proper drivers from the vendor site, and "update driver" on the unknown device. Point it towards the proper INF and it should install.

Note that this is assuming you did not bork anything else in your initial attempt to fix it. You should contact your device vendor for more information.

Since error 43 is gone now I assume that there is an entry in the device manager for your headset, correct? Could you right click on that, click on properties and see what driver is being loaded?

I run Linux and I don't remember the exact dialog box for doing it, but it could be loading the wrong driver for your device which is why its reported as unable to start error If the device does not respond to the driver as expected, stuff like that happens in windows.

Should I go into the sys32 folder where the drivers for my Generic Usb Audio Device are and then delete them manually?

They are the ones shown in the right side of the picture. If ther is no error on this device any more try going to the control panel opening sound or audio I forget then go to playback devices then see if your headset is in the list.

Hmm for you picture try right clicking and uninstall device then reboot and see what it does. In our privacy policy, we explain further what data we collect, how we collect it and what we do with it.

Available in stores now. Works with ALL PCs and laptops Advanced USB technology for a clear digital sound quality Simply connect one plug to the USB port of your PC; no need to unplug your speakers Sensitive microphone with flexible design providing clear speech quality Ideal for online gaming sessions, listening to music, chatting and telephony applications such as Skype Extra long 2.

Manuals Select type Quick install manual CE documents. Once the device is connected, Windows OS installs a built-in driver for it. Make sure your system is up to date following the instructions from the website www.

Unplug the device and restart the system. When Windows has completely loaded, connect the device directly to the USB port without using a hub or an extension cable.

Check in the Device Manager if the product is correctly installed or if there is any error message reported. When the device is recognized by the system, you need to select it as default device for recording and playbacking.

Select USB device To activate microphone: Click Sound properties, then click on the "Recording" tab and select the correct device: I get an error during installation.

My headset is not recognized by the computer. What do I do? The support for this headset is built-into Windows. Once the device is connected, Windows OS should install a built-in driver for it.

Follow the steps below to re-install the headset: Make sure to connect the headset to a USB 2. The microphone is not working. Can you check the following items: The headset is connected to the correct audio connection s on your computer?

Consult the manual for more information. There is no error message visible by the yellow exclamation mark reported in the Device Manager?

My product is faulty. Trust offers a warranty to the original purchaser from an authorized retailer. In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.

Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.

Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft. Accessories such as batteries and fuses.

In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

Reason for contact Reason for contact Product defect Driver needed Manual needed Extra parts needed Parts missing Product is not compatible Problem with installation Question about the manual How does this product work?