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windows update service is running but tells me it is not and will not update

Question

I have a dell pc i updated the HD to a lager drive and windows was telling it was not "cool" IE long story short i had OEM and needed retail to get windows to update. Well i called Microsoft and called and called until i could get
my windows to stop pooping up a box saying i don't have a Valid windows. i spent 89.99 on another oem windows and tested it and well that was no good. So i payed the 299 for retail copy of windows and got it to take that key and now i cant update.
I need this update so i can install software that makes Microsoft seem like my best friend. If you know Rockwell then you know what crap i am heading in to. A simple format and re install of windows and all the drivers and the versions
i need will take 3 days for one kind of software and i have 5 on this pc. I ran out of space on my latop. As work was to cheep to get me a good pc and now they don't make PCMCIA slots in laptops.

All services that i see are running i have booted and still no updates.

I have Kespersky 10.1.0.867 running as well as Malwarebytes 1.70.01100 i feel very strong that it is not a virus.

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