Commerce Services

Oracle ATG Web Commerce provides services for implementing a variety of features on your commerce site.

Gift Lists and Wish Lists

Gift lists allow customers to register for an event, such as a birthday or wedding, and create a list of products that other site visitors can view. Customers can create an unlimited number of gift lists for themselves. Part of the purchase process allows special handling instructions for gift purchases, such as address security, wrapping and shipping.

Wish lists allow customers to save lists of products without actually placing the items in their shopping cart. A wish list is similar to a gift list, except that it is only accessible to the person who created it. Customers can access their wish lists and purchase items from it at any time.

You can set up gift certificates as an item in your product catalog. When a customer purchases a gift certificate, it is delivered via e-mail to the recipient, who, in turn, can use it to pay for purchases on the site.

Coupons are similar to gift certificates, except that they are a type of promotion (20% of an order over $100, for example) sent to specific customers. Customers redeem gift certificates and coupons entering a claim code during the checkout process.

Cost Centers

Cost centers allow your customers to track internal costs by designating parts of their organization as cost centers, enabling them to track costs by department.

Order Approvals

You can identify customers for whom approvals are required, and check for the conditions that trigger an approval for an order, such as when an order limit is exceeded. After an approver has reviewed the order, if approved, the order proceeds through checkout.

Scheduled Orders

You can create orders to be fulfilled repeatedly on a specific schedule, or construct and save orders to be placed at a later date.

Invoicing

This feature gives your customers the option of being invoiced for orders they place.

Requisitions

Requisitions work with the order approval process, enabling your customers to attach requisition numbers to orders, then submit them for approval within their organization, improving your customers’ ability to track internal activities.

Contracts

Contracts allow you to associate a particular catalog, price list(s), and payment terms with a specific organization.