Complaint Form

Complaint Form

At Amlak Finance, we are committed to providing a positive experience to our customers.

Customers may register their complaints at our branch or through our Call Centre. Customer complaints at Amlak Finance are given the utmost attention by our Complaint Management Unit, and are also separately monitored and reviewed by our Service Quality Unit to ensure your best satisfaction.

Please note that the turnaround time for complaint resolution is up to 8 business days. Please be assured we aim to resolve your issue as soon as possible.

About Amlak

Amlak Finance PJSC is a leading specialized real estate financier in the Middle East. Since its establishment in November 2000 as the region’s pioneer financial services provider, it has provided its customers with innovative, Sharia-compliant property financing products and solutions designed to meet the rapidly evolving market demands.