A：Please check and see if the connector wire behind the VFD is touching the solder points behind the circuit board. If so, please separate them by taping the wire down or place non-conductive material in between the wires and the circuit board.

A：Before you turn on the PC please make sure the power connector from your system hard drive is isolated from the power connector connected to the hard drive you wish to hot-swap. Both connectors should be on different cables from the power supply.

This is the correct IDE/SATA power connector configuration. Please refer the picture as shown. (A is your system hard drive, B is your hot-swap hard drive)

This is the incorrect IDE/SATA power connector configuration where both drives are being powered by the same cable from the power supply.

When you are finished using your media cards (SD, CF, MS and SM etc), simply pull them out from the FP34/FP35.

Please don’t use the “safely remove hardware” command as you do with normal USB devices. If you use the “safely remove hardware” command from the system tray icon, the FP34/FP35 card reader function will be disabled until you restart your system.

Power switch and reset switch installation guide：
Please refer to the motherboard manuals for the motherboard’s “Front Panel Connector” or “System Panel Connector” pin definition. Power switch and reset switch have no polarity, so they can be connected in any orientation.

LED connector installation guide：
Please refer to the motherboard manuals for the motherboard’s “Front Panel Connector” or “System Panel Connector” pin definition.
White colored wires are negative while other colored wires are positive.
Power LED connector is designed as separate pins for compatibility with different motherboard specifications.

A：
Power switch and reset switch installation guide：
Please refer to the motherboard manuals for the motherboard’s “Front Panel Connector” or “System Panel Connector” pin definition. Power switch and reset switch have no polarity, so they can be connected in any orientation.
LED connector installation guide：
Please refer to the motherboard manuals for the motherboard’s “Front Panel Connector” or “System Panel Connector” pin definition.
White colored wires are negative while other colored wires are positive.

KL series Power LED installation guide：
Please connect this peripheral connector from the case to your power supply.

A：If your fans are connected to the motherboard, we suggest turning off temperature control function in the BIOS. If you want to use temperature
control function on your motherboard, we recommend setting the RV05’s physical fan speed switch to high for a lower starting voltage and a wider
range of control. If the fans still do not spin, please contact reseller or SilverStone to arrange for replacement.

A：The RV04’s airflow path has been optimized using positive pressure design to dissipate heat. The two front 180mm fan will provide equal airflow for both CPU and graphic card
area. From our test results, a rear exhaust fan creates an imbalanced airflow that lowers the CPU temperature slightly at the cost of greater cooling performance loss for the graphics
card area. Even without an exhaust fan installed the hot air will still exit naturally from the rear. We have also found out through testing that installing a fan directly onto the CPU cooler
results in overall quieter case compared to having a fan mounted in the rear exhaust fan slot due the latter’s more exposed location and turbulence against the fan grille. So with all
things considered, an exhaust fan is unnecessary with this case’s design, but the rear fan mount is still included for convenient placement of all-in-one liquid cooling solution.

A：The RV04 was designed to achieve optimal silence so there are no fan guards in front of the front fans to reduce noise associated with air turbulence. To reduce the chance of foreign objects touching and damaging the spinning fans while the system is on, we recommend only removing and cleaning the filter when the system is off.

A：A. If your fan is connected to the motherboard, we suggest you to turn off temperature control function in the BIOS. If you want to use temperature control function on your
motherboard, we recommend you to set the RV04’s physical fan speed switch to high for a lower starting voltage and a wider range of control. If the fans still do not spin, please
contact reseller or SilverStone to arrange for replacement.

A：This chassis supports Kensington security locks to prevent not only the entire chassis from being taken when locked but can also prevent theft of interior components. If the top
cover can be removed independently then there is no point in having Kensington lock holes in the first place.

A：Customized liquid cooling systems do not have a definite installation procedure. Typical chassis will not have provision for this. DIY users must make provisions themselves.
If you want to install a 3 x 120mm radiator, we recommend Magicool Dual 180 Radiator instead as a better alternative.

A：If you are thinking about installing a triple 120mm radiator, we highly recommend a dual 180mm radiator such as the “Magicool Dual 180” instead. Although both types of radiators have the same length, the dual 180mm radiator has approximately 50% larger surface area for much higher
performance potential.

A：Please enter the control panel and choose power options to setup The “USB selective suspends settings” option in the Power Options. Please switch it to Disabled on both modes which included battery mode and plugged in mode.

A： Due to its reversible Type-A connector design, it doesn’t have a “clicked in” feel like a normal Type A connector. So you need to push the connector a little harder to make sure it is fully seated in the USB port. It may take a couple of tries to get used to not having the “clicked in” feel.

A：1. Please make sure to verify the location of your mobile device’s wireless charging receiving area and align it sit in the middle of power bank’s wireless charging area.
2. Please check to make sure the power bank is turned on and has sufficient power left in the battery.

A：When charging wirelessly, the mobile device can get warm, this is normal. Please pay close attention to the quality of add-on wireless charging receivers as they can produce varying degree of charging efficiency, speed, and temperature. We recommend using only the original receiver built-in or included with the mobile device.

The TS03 supports slim optical drive to reduce the depth required in the 5.25” optical drive bay. It can increase the space for CPU cooler in the GD05. The limitations of installing NT06-E into the GD05 are as follow：

Horizontal orientation of CPU cooler on the motherboard.

The distance from CPU to motherboard edge.
55.5mm<x<68mm
69.5mm<y<89mm

Vertical orientation of CPU cooler on the motherboard.

The distance from CPU to motherboard edge.
59.5mm<x<96.5mm
98mm<y<117.5mm

The above limitations apply only if graphics card is installed in the first expansion slot and with rear 80mm fans installed.
If fans are removed, y distance decreases by 25mm
If graphics card is installed in the second expansion slot, the x distance increases by 20mm

A：There are two main types of heat pipes used in popular aftermarket coolers, they are groove and powder. Groove heat pipes are very susceptible to gravity while powder heat pipes are less so. To achieve best performance in either heat pipe technology, they need to be placed horizontally or have the heat source side located below the other end of the heat pipe. We recommend choosing and installing components with heat pipes carefully by taking into consideration of the following examples:

Motherboard:
The orientation of an enthusiast motherboard in a normal ATX case

The orientation of an enthusiast motherboard in the

As the illustrations above show, most enthusiast motherboards with heat pipes will work fine in the , the heat source is located below other parts of the heat pipe.
CPU cooler:
Horizontal style cooler

Good orientationGood orientationBad orientation

Many CPU coolers can be rotated when installing on motherboards, the illustration here shows a SilverStone NT06-E

VGA cooler

The illustration here shows a VGA cooler that will not work well in the because the heat source side (touching the GPU) ends up being located higher than the other end.

A：There is a power switch located directly on SG08's power supply and it maybe in the "off" position. The switch is located next to the power cord connector on the power supply, please check it and make sure it is in the "on" position.

A：It depends on the screen weight and the supported wall mount holes. The size of the screen is not a determining factor on product support. Bigger screens can be supported if their weight falls below the product rating while smaller screens that are above the product rating will not be supported. Lastly, a screen must have wall mount holes design to the same standards as the specified in the product specifications or it will not be supported.