About Us

Caperion is a personable technical consulting and computer support company that employs experienced, certified technicians to provide services ranging from hardware and software support to entire network design and delivery.

The end result is an efficient, effective and affordable network designed with the purpose to allow you to do what you do best, conduct your own business without worry.

Foundation

Founded by our president Jon Burford in March of 2004, Caperion began as a specialty support company serving small organizations in Palm Beach County, Florida. With engineering and computer science degrees, a slew of technical certifications, 14 years experience in the industry and a passion for perfection he set out to take what he had learned working for "the other guys" to the next level.

With this foundation Caperion has grown to be a full service IT support provider. Even with partnerships among the world's largest hardware and software manufacturers, distributors and specialized support providers we still believe that every customer has particular needs. And through the years we have realized those needs, one customer at a time.

The strategy is simple; we do business with the same customers daily, developing relationships and providing tailored solutions. With this business model we will only succeed when our customers succeed.

Vision

It is no secret to any experienced business owner that a good and affordable technical support company is hard to find. The industry is plagued with the unreliable and unprofessional â€œself employedâ€. It is with this understanding and the determination to be break the mold that our vision is realized.

Caperion is here for the long haul, to see you through all of your technology problems; taking a serious responsibility for our work and your needs. We realize that it is every bit as much about trusting relationships as it is about technical abilities and we will continue to build your confidence in both.

Commitment

At Caperion we understand that there is no bigger frustration than a consultant who places less importance on your needs than you do. And when your business is on the line you need an organizer that will see the job through start to finish. This is where we shine, giving you our personal guarantee that we will not stop working until the job is complete.

Frequently, expansions are needed, large after-hours projects must be undertaken and technical coordination with others whom you do business with may be necessary. Much of the time these type of projects create a high level of stress and confusion, especially when discussing the technology aspects and "how-to". We are comfortable undertaking these jobs and we will be happy to assist as your project managers, assuring that when it comes to technology your best interests are sought without you losing any sleep. Now you can sit back with confidence, letting us handle the technology gibberish, taking comfort in our abilities to deliver the end product.

Delivery

Whether your needs are to setup and deploy mission critical applications to datacenters across the globe or simply to maintain in house servers we'll work with you. And you can expect:

Professionalism

Fast and friendly service

On-time and on schedule

Guaranteed results

Documented work

Reasonable pricing

And most important of all, no secrets. You own your business, and you have the right to know what is going on with it 24/7. If you ever need any documentation, reports or configuration information that we have access to, it's as good as yours.