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REVIEW RESERVATION

Review, change, or cancel reservations made on Super8.com. If you need additional assistance, please call 1-800-454-3213 (1-877-202-8812 from Mexico).

Pets are welcome with a pet fee. Maximum 2 pets. Up to 20 lbs, 25 USD per stay, up to 45 lbs, 35 USD per stay and up to 75 lbs, 55 USD per stay. Pet Sanitation fee, if applicable, 25 USD. ADA defined service animals are also welcome at this hotel.

PRO: Courteous desk manager; comfortable room, re beds and pillows; request for a top floor room granted; reasonably priced, considering there was NO free continental breakfast. Our non-smoking room had no trace of smoke. The bathroom was clean. Check-IN, after 3 PM; Check-OUT by Noon. All major credit cards honored. Wireless Internet connectivity was sufficient.
CONS: Terrible security - ALL exterior doors were open, making all hallways vulnerable to excess by anyone, AND our room's security latch was broken, AND the dead bolt functioned, but door frame was weak. There was no continental breakfast.
OBSERVATIONS: Room's carpet old, but clean; small fridge in room, but no microwave. Parking was sufficient and sufficiently lighted. Two story building, no elevator. Room door unlocked with a standard 'coded card'. The in-wall a/c unit cooled, but did not chill.RATING: The low rating is primarily due to the lack of security. Secondary, there was continental breakfast. (This was the first SUPER8 that I have used cross country that did not offer a continental breakfast. Depending on the local management, continental breakfasts range from meager pastry choices to fresh hot waffles & fresh fruit, plus the dry cereals, juices, hot drinks.)« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for taking the time to review our property.
We appreciate all the feedback that our valued guests provide.
We will defiantly take all of your concerns into consideration during our next team meeting.
Once again thank you for your feedback
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Our experience with this particular Super8 was second to none. All the desk clerks were very accommodating, polite and helpful. Erma, Rosa and Lloyd were fantastic! But the...
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Our experience with this particular Super8 was second to none. All the desk clerks were very accommodating, polite and helpful. Erma, Rosa and Lloyd were fantastic! But the 1 clerk, which stands out is Christian. Christian is an amazing, wonderful individuak. Not only is he an asset to the Wyndham corporation but I pray is recognized for his excellent skillset and generous heart. Thanks to the management of the Super 8 Motel- 1213 Las Vegas Blvd. South
Mary Richards« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Mrs. Richards,
Thank you so much for the great review. It was a pleasure to have you and your family at the hotel. We do have great team and take pride in making sure all our guest's are treated with the highest customer service. We are happy when our guest's are satisfied and take the time to write about their great experience.
Once again thank you
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EDC Weekend can always be hectic, especially when another Wyndham property cancels your reservation on the day of check-in after it was reserved last Thanksgiving. Yes I am gr...
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EDC Weekend can always be hectic, especially when another Wyndham property cancels your reservation on the day of check-in after it was reserved last Thanksgiving. Yes I am grateful that I was able to book a room last minute at a "somewhat affordable" price. The room was clean and 'spacious' considering there was more floor space than the actual bed. Paid for a Queen but got a full.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for taking the time to share your concerns with us.
We go apologize for the inconvenience. Our rooms here do have
standard queen beds, unfortunately with EDC in town we were
not able to acquire a queen bed and had to compromise with the
full size bed.
We would love to have you back as a return guest. please contact me
directly so that we can make sure your are taken care of.
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