A student cancels a Confirmed/Pending-Approval or Waitlist-Pending enrollment, there are others on the waitlist for the same class, and the class start time is more than 24 hours away.

The next enrollment in the waitlist receives the Waitlist pending email.

The user has 24 hours to respond to the email for the enrollment to be confirmed.

NOTE: Use the Duration and Units fields in the eTraining Class Waitlist-Pending Time Limit workflow policy (Administration - Business Process screen > Policies List view) to change the time limit the user has to respond to the the email. Any time a policy is changed, the triggers need to be regenerated.

The original enrollment is canceled, and the enrollment status of the first student on the waitlist becomes Waitlist Pending.

A student cancels a Confirmed/Pending-Approval or Waitlist-Pending enrollment, there are others on the waitlist for the same class, and the class start time is less than 24 hours away.

The enrollment is canceled, and all the people on the waitlist go to the first-come, first-served/Open Waitlist state.

The available seat count goes up by one, and even those not on the waitlist can enroll in the class and get a confirmed enrollment.

The student receives the Waitlist Pending email, but lets the 24 hour response time lapse.

The enrollment is canceled and the next person on the waitlist receives the Waitlist Pending email.

The student's enrollment is canceled, and the status of the next person receives Waitlist- Pending status.

The student receives the Waitlist Pending email, and drops the class.

The enrollment is canceled and the next person on the waitlist receives the Waitlist Pending email.

The student's enrollment is canceled, and the first person on the waitlist receives waitlist-pending status.

The student receives the Waitlist Pending email, and enrolls in the class.

The student logs into Siebel Training and enrolls in the class.

The student's enrollment is confirmed, and the waitlist is decreased by one.

A waitlisted student drops the class.

The enrollment is canceled.

The student's enrollment is canceled, and the waitlist is decreased by one.

One of the confirmed enrollees drops the class, and there is no one on the waitlist.