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About this site

Socitm Better Connected 2015

The annual Socitm Better Connected 2015 report awarded St Albans City and District Council with a rating of 3 out of 4 stars.

Socitm Better Connected provides a snapshot of all local authority websites to identify good practice using evidence-based research.

A team of reviewers carried out a structured survey of council websites nationwide, which included up to nine common tasks plus a general assessment of both the mobile and desktop experience. The review also looked at the customers' journey and usability.

Using websites

We wish to make this website as accessible and usable as we can for everyone.

If you have trouble using the site your feedback will help us to make it better, so if you spot any problems please send us feedback and let us know. You can also contact us at equalities@stalbans.gov.uk.

If you have any difficulty using the internet or have any accessibility issues, we hope the following information is useful.