BOOKING POLICY

From booking date to 2018-03-18 12:00:00,0% penalty will be charged.From 2018-03-18 12:00:00 to 2018-03-19 12:00:00,100% penalty will be charged.In case of no show : no refund.Booking cannot be cancelled/modified on or after the check in date and time mentioned in the Hotel Confirmation Voucher. All time mentioned above is in destination time.

BOOKING POLICY

From booking date to 2018-03-18 12:00:00,0% penalty will be charged.From 2018-03-18 12:00:00 to 2018-03-19 12:00:00,100% penalty will be charged.In case of no show : no refund.Booking cannot be cancelled/modified on or after the check in date and time mentioned in the Hotel Confirmation Voucher. All time mentioned above is in destination time.

INCLUSIONS

BOOKING POLICY

From booking date to 2018-03-18 12:00:00,0% penalty will be charged.From 2018-03-18 12:00:00 to 2018-03-19 12:00:00,100% penalty will be charged.In case of no show : no refund.Booking cannot be cancelled/modified on or after the check in date and time mentioned in the Hotel Confirmation Voucher. All time mentioned above is in destination time.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Drivers License, Voters Card, Passport, Ration Card. Without valid ID the guest will not be allowed to check in.

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 12 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

MakeMyTrip will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

The hotel reserves the right of admission. Accommodation can be denied to guests posing as a 'couple' if suitable proof of identification is not presented at check-in.MakeMyTrip will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

The hotel reserves the right of admission for local residents. Accommodation can be denied to guests residing in the same city.MakeMyTrip will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

Pay at Checkout

Pay at Checkout policy is valid for hotels in India only.

After booking a hotel online on Makemytrip, the hotel may ask the guest to make partial prepayment a few days before the checkin to guarantee the booking, per hotel's T&C.

The remaining amount needs to be paid by the guest at the hotel. Guests might be asked to pay in cash if the credit card machine at the hotel is absent or dysfunctional.

If the guest plans to check-in at the hotel after 5:00 pm, they must inform the hotel in advance. The hotel can release the room in case you have not checked-in by 5:00 pm and have not informed the hotel about your late check-in.

Reward Points redemption option is not applicable on bookings made using the "Pay at Checkout" option.

Some hotels might ask for a security deposit of up to 100% of the booking amount at the time of check-in; denial of paying security deposit, may lead to hotelier not allowing check-in.

Guest must pay full amount at time of check-out; hotel's payment cannot be withheld by customer in any case after completing stay.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

Rooms were cleans easy roads . Route was nice to reach hotel. Staff were coordinating well. No breakfast included so we had great Tea at morning . Rooms were big and No smells. Newly constructed nice atmosphere around. Thank you so much foe hospitality

3.6GOOD

It was nice to stay in Ambala ....

Munish Sharma

Reviewed 2 months ago

Sleepers were not given in toilet.
Rest all services good.
Overall good services.
Nice staff.
Only sleepers were not given in the toilet...
If possible please tell this to hotel owner.
I also told him about this..

3.8GOOD

Service was good and attending

KANWALJEET

Reviewed 3 months ago

Service was great ..
Location of hotel was good.
Food was great ..
Staff was supporting ..

It was an official trip. My experience with hotel. Was good. Rooms are good but not luxurious type. Tv facility is bad. Washrooms are not good. Housekeeping facility is good. As far as location of the hotel is concerned it is located within the city far away from main road one have to go through busy streets of the market. No pool is available there.

3.9GOOD

Good hotel to stay with good f....

Lalit Kumar

Reviewed 31 months ago

When I came here I choose this hotel because it is very near to bus and railway stand. It lies on the outskirt of city and main market. This hotel is very value for money and have got all type of facilities it have deluxe AC and cooler room. The food of hotel is nice but the front office is not very attractive.

3.7GOOD

Average services at affordable....

Lovish tripathi

Reviewed 35 months ago

Hotel was located nicely and connected to all parts of the city but poorly managed and half trained staff leads to failure of gaining any advantage. Rooms were average with plenty of ugly marks on the walls and dirty bathrooms. Food was good and not an issue price wise also. Dining services were not available so have to eat in room itself. Prefer other if possible!

3.0GOOD

Cooperative staff and awesome ....

Avinash Mundee

Reviewed 43 months ago

The hotel is very nice and the staff of this hotel is so cooperative and I loved the food there especially morning breakfast and room service is also very good. The best thing is its location is nearby railway station and all over I liked. I will stay there again.

4.4VERY GOOD

Good rooms with quick service,....

Abhi Jain

Reviewed 43 months ago

I visited this hotel once. Rooms were really good and overall hotel management was excellent. About this hotel I will definitely suggest my friends and family. I will love to visit Hotel Kwality again. Service was very quick, food was excellent. Drinks were very tasty. Its a complete hotel.