Maybe yall should pay attention to more of the employee concerns if you are worried about numbers in the store. Most of our customers were returning customers so that whole Border Rewards percentage calculation was bs!

It's hard to find a positive about this company and store, if you're a reader than employees are allowed to rent books from the store (yes, the same ones you as a customer end up buying "new".) Employees get a 33% off discount of books and media (the bad part of this is that Borders is usually so expensive that the discount usually just brings it near the range you'd buy it on Amazon, and if you're over the age of 16 then you're probably hoping for the best benefit of your job to be something other than a store discount.)

Cons

Shifts can last all day for a salary that's below minimum wage. Some employees have been romantically involved with each other in chaotic and unprofessional work enviorenment. Terrible HR department-employess have been sexually harassed by customers and sometimes by other employees. Customers can be extremely rude to employees. No opportunities to advance in the company and if there were then it's likely to another position that pays close to minimum wage. "Benefits" like medical and dental are as expensive as if you were to buy insurance on your own. Cafe doesn't have enough employees working at one time to follow health code at all and often do things like handle food with their bear hands, poorly wash dishes, hand customers regular coffee instead of decaf so they don't have to brew it.

Advice to ManagementAdvice

Need to fix their HR department-Out of all the jobs I've worked at in my life, only at this company has sexual harassment been so tolerated. Customers are allowed to say nearly whatever they want to employees, and rarely does the HR department do anything about it. Customers have been known to practically stalk the girls that work in this store in and out of work and almost nothing is done about it. Also, too much in house flirting, dating, cliques, and MTV-esque drama for it to be called a professional work place.