Hotel Information

Let us sweeten the experience at our luxury downtown Charlotte hotel.

The garden rooftop of The Ritz-Carlton, Charlotte buzzes with activity – in a completely natural way – for it is here that two beehives and their seasonal residents call home, creating the nectar that infuses many of our hotel experiences with the sweetest of memories.

You might taste it in the honey pecan gelato served in the lobby of our hotel in Uptown Charlotte, or feel it in the honey-based treatments that highlight our spa menu. Unforgettable visual impressions are left, too, by the strikingly modern art collection featuring the works of acclaimed regional artists. You’ll forever remember the scent of artisan chocolate beckoning from Bar Cocoa, our delectable dessert boutique. These delights and more reveal themselves at every turn in this sophisticated, LEED Gold-certified luxury hotel, located near upscale dining, shopping and entertainment in the heart of downtown Charlotte where you can also experience:

Property Features & Amenities

Meeting space:Discover more than 12,000 square feet of state-of-the-art indoor meeting space, 7,000-square feet Ballroom, and nine function rooms ranging from 464 to 3,842 square feet. The Urban Garden adds further expansive, atrium-style space and is joined to the hotel by its own covered walkway.

Hotel Policies

Cancellation within less than 48 hours will be charged the first night room and tax, unless otherwise stated at the time of reservation.

The hotel does not cash checks or accept checks as a form of payment.

Check-in: 4 p.m.

Check-out: 12 p.m.

Overnight parking: $35 USD

Event parking: $18 USD

LocationLocated in the heart of downtown Charlotte providing direct access to the business and banking district and historic Charlotte Within walking distance of the city’s most vibrant entertainment district Easily accessible from the Charlotte Douglas International Airport (seven miles); I-277; I-77; Amtrak Within walking distance, Trolley or Light Rail accessible to the city’s attractions, restaurants and sport venues as well as Charlotte Convention Center

Awards & Accolades

American Automobile Association (AAA)

AAA Five Diamond Award 2010 - 2015

Travel + Leisure

Travel + Leisure, World’s Best Hotels 2012 - 2015

Condé Nast Traveler

Condé Nast Traveler Gold List 2012 - 2014

Condé Nast Traveler Readers’ Choice Awards 2011 - 2012 (#5 in US)

Forbes Travel Guide

Forbes Four Star Rating 2012 – 2015

Forbes Four Star Rating Spa 2014 – 2015

U.S. News & World Report

US News & World Report, Best Hotels in the USA 2012 – 2015

Organic SpaMagazine

Organic Spa Magazine, Top Ten Urban Eco-Boutique Spas 2010, 2012

Charlotte Magazine

Charlotte Magazine, Best Hotel Bar, 2012

Charlotte Magazine, Best Locavore Spa Treatment, 2012

Charlotte Magazine, Best Green Spa, 2010

Charlotte Business Journal

Charlotte Business Journal, #1 Ranking, Excellence in Sustainable Business

Wallpaper Magazine

Wallpaper Magazine, Best New Business Hotels

U.S. Airways Magazine

US Airways Magazine, “#1 North American Hotel Worth a Splurge”

LEED® and Sustainability

LEED® and Sustainability

The green sustainable design and construction of The Ritz-Carlton, Charlotte follows the guidelines of the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) Green Building Rating System™, the nationally accepted benchmark for the design, construction and operation of high performance green buildings. Our uptown hotel is LEED Gold-certified.

Sustainable practices at The Ritz-Carlton, Charlotte include:

The building uses 30% less energy than a conventional hotel by using ultra-efficient materials and the latest construction technology.

Water usage has been reduced by 35% by instilling high-efficiency Kohler plumbing fixtures, saving 700,000 gallons of water in the first year alone.

Air quality is improved by circulating large amounts of outside air into guestrooms at 60 cubic feet per minute.

Regional vendors and artists were used for materials to reduce transportation and packaging.

A green, vegetated rooftop is planted on the hotel to reduce the urban heat island effect. In other words, the green roof helps reduce the amount of energy needed for air conditioning. It also slows rain runoff and insulates the rooftop, keeping the building cooler overall. The green roof is home to our chef’s herb garden and two beehives which provide natural honey for hotel culinary purposes.

Procured FSC-certified sapele logs, which are unusual in the United States, have been utilized in the hotel building.

Leather products in our North Carolina hotel were created with recycled leather.

More than 80% of construction waste is recycled, diverting 3,900 tons of debris from landfills as of April 2009.

The hotel is contracting with a Green power supplier to buy 35% of the building’s electricity use for two years.

150 Bicycle parking spaces are located on-property.

Bicycles are available for guests to ride in uptown Charlotte.

Local complimentary transportation is provided by Hybrid vehicle on weekday mornings.

A Level I and Level II electric vehicle charging station is available to hotel guests and is located in the hotel front drive area.

To encourage the use of Hybrid and electric vehicles by guests, their valet parking is complimentary.

The Living Essentials Boutique offers a selection of organic clothing, accessories, products and educational materials.

A comprehensive recycling program is visible throughout the hotel.

Environmentally-sensitive cleaning products are used in the hotel.

The Regeneration Suiting product line (suits made out of material derived from recycled two-liter plastic bottles) is used in uniform selection in various departments.

Collateral utilized in the hotel is printed on post-consumer-waste recycled paper.

Banquet meeting room tables were designed using recycled aluminum.

Green Meetings are a standard in the hotel.

A Natura Water Purification System is utilized for meetings in the hotel, diverting 73,000 plastic bottles from landfills on a yearly basis, saving 104.2 barrels of oil, eliminating 48.7 tons of CO2 emissions and saving 604,528,714 BTUs of electricity in one year.

An Environmental Conservation activity takes place once per quarter within the local community

Please note that as of February 1, 2014 we no longer allow pets.
The Ritz-Carlton, Charlotte welcomes Jason of Beverly Hills boutique to the Lobby level. Celebrated jeweler-to-the-stars, Jason of Beverly Hills offers spectacular and unconventional diamond creations, timepieces and contemporary jewelry for men and women.
Read about The Honeybees – 100,000 honey-producing residents of our green vegetated roof.
Visit our Calendar of Events for the latest live entertainment information for The Lobby Lounge.Overnight Packages are available for those who seek a getaway in the heart of the city.