Overview

HfS analysts recognized Accenture for its “ability to provide both sourcing and transactional elements of the PO value chain, geographic footprint and excellent customer-service delivery,” making Accenture “the clear choice for buyers.”
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Also, the complete integration of Ariba Services and Accenture's ability to provide niche offerings solidified its global market share at approximately 20 percent, according to the report, which was released in July 2013.

Accenture's abilities "make it the clear choice for buyers."

HfS Research

KEY FINDINGS

The global procurement BPO market—which HfS estimates at $3.4 billion—continues to grow, but shows some signs of adoption and market immaturity.

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