Refund Policy

Returning Products

Our aim is to provide high quality products along with excellent service, for your satisfaction. On the rare occasion that a product arrives in less-than-perfect condition, please refer to our returns policy and procedures, outlined below.

Unwanted Goods

Goods are not sold on a trial basis and unwanted goods can only be returned if fully re-saleable. We reserve the right to refuse to refund amount for goods, which are not re-saleable. Prices are subject to change without prior notice. Errors and omissions excepted.

Returns Policy

Those products will not be Refunded, Exchanged or Returned for which the customer is refusing to pay the Tax, Customs Duty, Tariff etc.

The refund or replacement of Goods is subject strictly to the Company policies. Where a Customer notifies the Company of a defect in the Goods within 2 days of receipt of the goods in question, which defect is subsequently verified by the Company’s inspectors, the Company will replace the Goods for new Goods. In addition, if the goods are received damaged the customer MUST notify the Courier (shipping company) at the time of delivery and the company within 1 (one) days of receipt of the goods in order for the company to make a valid claim against the courier. Failure to do this will result in the company being unable to process any claim with the customer and the courier.

Force Majeure

The Company shall not be liable to the Customer or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of the Company’s obligations in relation to the Goods, where the delay or failure was due to any cause beyond the Company’s reasonable control and without prejudice to the generality of the foregoing the following shall be regarded (without limitation) as causes beyond the Company’s reasonable control: Acts of God, plagues, explosion, flood, tempest, fire, accident or any other natural disaster War or threat of war, sabotage, insurrection, civil disturbance or requisition Acts, restrictions, regulations, byelaws or measures of any kind on the part of any governmental parliamentary or local authority Import or export regulations or embargoes Strikes, lockouts or other industrial actions or trade disputes (whether involving employees of the Company or of a third party)

General

The Company reserves the right to amend these Conditions in respect of any promotion, offer or the like made or issued by the Company from time to time in relation to the companies business.