I visited the mausoleum with him last Tuesday while it was raining. In the half where his wife is buried, there was a puddle directly in front of the crypts and a few smaller puddles elsewhere.

When I visited the mausoleum on a rainy day in August with Ferraro, I didn't see any pooling water in that half of the mausoleum but there were water marks on the floor. In the other half of the mausoleum, water was dripping onto the floor near the rear doors.

In the half where their relatives are buried, there are black marks on the wall near the front door. Ferraro fears that is mold.

"That's another reason why I don't stay there that long," she said.

A section of the wall near the front door is missing some of its plaster. A piece of the frame was hanging off the rear doors when I visited last week. Cracks in the floor have been patched.

"While it may not seem like a lot of damage, it is very disturbing to the family members to come visit a place of sorrow and reflection and to see it in disrepair," Ferraro said.

Fenstermaker said he's also concerned about spiders in the mausoleum. He said he was bitten by a spider in his car immediately after he left one day. He believes the spider may have gotten on his clothing while he was paying his respects to his wife.

While we were at the mausoleum last week, a spider was dangling from a long web from the ceiling.

Ferraro said in the summer, the mausoleum gets very hot inside. She said there are ceiling fans but they usually aren't on when she arrives. She props the doors open.

"It's like way too hot in there," she said. "You can't breathe."

Fenstermaker said it's equally cold in the winter. He said he shouldn't have to put up with such conditions.

"I own this," he said. "I paid for this."

If you run into a problem like this and can't resolve your complaint directly with the owner of a property, you can try going above their head. Contact the state or local health department if you believe the conditions are unhealthy, or the local building inspector if you believe the condition of a property is dangerous.

You also can file a complaint with the Better Business Bureau at http://www.bbb.org or 610-866-8780.

The Watchdog is published Thursdays and Sundays. Contact me by email at watchdog@mcall.com, by phone at 610-841-2364 (ADOG), by fax at 610-820-6693, or by mail at The Morning Call, 101 N. Sixth St., Allentown, PA, 18101. Follow me on Twitter at mcwatchdog and on Facebook at Morning Call Watchdog.