Sofia Lourenço

Sofia Lourenço is the Product Manager of TP Bot at Teleperformance. She joined Teleperformance in Portugal in the workforce management area, and worked as a project manager before accepting this challenge. She also has a portfolio of products at Teleperformance in Portugal, for which she has the overall responsibility of ensuring they meet operations' needs and improves the productivity of the teams.
She has lived, worked and studied in 4 different countries and has previous experience in the energy and recycling industries in a strategic and commercial roles. Sofia speaks English and Portuguese fluently and has a very good knowledge of French. She graduated with a degree in Management from Nova School of Business and Economics and has a master's degree in International Management from HEC Lausanne.