Despite steady improvement, we recognize that many of you are still experiencing problems with your home delivery service.

As you may know, we have contracted with our previous distribution partner to handle delivery in selected areas. We are optimistic that this change will result in significant improvement for subscribers whose service has been most seriously disrupted.

Thank you for your continued patience as we work through our remaining delivery challenges.

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BostonGlobe.com complimentary digital access has been provided to you, without a subscription, for free starting today and ending in 14 days. After the free trial period, your free BostonGlobe.com digital access will stop immediately unless you sign up for BostonGlobe.com digital subscription. Current print and digital subscribers are not eligible for the free trial.