8 Replies

sorry, not understanding that one. snmp is enabled on the device itself (and I need it enabled for monitoring). There are no snmp settings in the Ports tab for the printer driver (in printer properties).

Disable SNMP on driver: Right click the printer, printer properties, select the ports tab, configure port button, uncheck SNMP enabled. This disables the 2 way communication, now Windows will now assume the printer is online and should release the job. Network issue(s) cause this (non-managed hubs on network?).

This will not stop any network SNMP monitoring, because you are only stopping the 2 way communication on the driver and not the printer side.

Thanks - I will give this a try - but won't it cause issues if/when the device IS actually offline/down/jammed? If I understand what you mean correctly, it's basically getting the driver to ignore the printer state, and push the job through regardless.

no unmanaged switches on the network. These utax devices are the only printing devices we experience an issue with. The other higher spec utax machines have no issues, and all other printers on the network have never had any issues like this.