Turn your headset off. Then, press and hold the answer/end button until the indicator light is solid lit in blue. It is in paring mode. Now, make your phone's bluetooth application search for new devices. After a while, the BT-350 should appear on-screen. Select it and make the application proceed. If a pairing code (or PIN, or passkey) is requested, enter '0000' (four zeros). If the pairing proces is successful, the headset should enter stand-by mode. The pairing process is timed.If you fail to complete it, you'll have to start it over, from the phone turned off phase. Once paired, whenever both your headset and your phone's bluetooth radios are turned on, they should connect to each other automatically. Otherwise, just press the answer/end button, and the link should be done again.Hope you are able to sort your problems out.Cheers!Carlos

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Before you use your Jabra BT350, you need to pair it with your mobilephone.1. Put the headset in pairing mode• Make sure the headset is off.• Press and hold the answer/end button until a solid blue light comes on.2. Set your Bluetooth phone to ‘discover’ the Jabra BT350Follow your phone’s instruction guide. This usually involves going to a‘setup,’ ‘connect’ or ‘Bluetooth’ menu on your phone and selecting theoption to ‘discover’ or ‘add’ a Bluetooth device.* (See example from atypical mobile phone in fig. 5)3. Your phone will find the Jabra BT350Your phone then asks if you want to pair with it. Accept by pressing ‘Yes’or ‘OK’ on the phone and confirm with the passkey or PIN = 0000 (4zeros).

This is one of the mistake commonly done by many people. First you need to pair. Let me walk you through. First, the headset has to be switched to pairing mode which is done by holding the on button for a while even after the headset is switched on. Then the bluetooth headset light will remain on. You switch on the phone bluetooth, search new device. Then select it and press the option for pairing. Read the instructions which come on the phone display and select accordingly. It will ask for passcode which is usually four zeros. Then it will get paired ask you whether to connect. You select connect and you are done.

try turning bluetooth off . first erase bluetooth connections on phone. turn off phone and take out phone's battery for ten seconds. put battery back in and turn on phone. plug bluetooth into charger for ten seconds and unplug it. try re-pairing bluetooth with phone. This worked for me!

Brand New Jabra -BT350 won't work on my Nokia 6102i, I did everything in term of setting my phone properly to paired with the Bluetooth, My Phone Bluetooth light is on, and the device blue light is flashing as well, but it still doesn't work. the phone would ring, I hit the JABRA button to answer it.....still can't answer my phone... Please send your help to me at jjkernaud@hotmail.com

From the manual )link below),,,,
1. Put the headset in pairing mode
? Make sure the headset is off.
? Press and hold the answer/end button until a solid blue light comes on.
2. Set your Bluetooth phone to ?discover? the Jabra BT350
Follow your phone?s instruction guide. This usually involves going to a
?setup,? ?connect? or ?Bluetooth? menu on your phone and selecting the
option to ?discover? or ?add? a Bluetooth device.* (See example from a
typical mobile phone in fig. 5)
3. Your phone will find the Jabra BT350
Your phone then asks if you want to pair with it. Accept by pressing ?Yes?
or ?OK? on the phone and confirm with the passkey or PIN = 0000 (4
zeros).
http://www.jabra.com/sites/Jabra/GNimages/Products/WirelessHeadset/BT350/Documents/BT350_UM_NA_EN_491.pdf