Purchasing & Posting

What's
the deal with ordering from you?

Purchasing…

We use Big Cartel as our shop hub
and all payments are securely processed via PayPal. We abide by their rules but
if there are any problems contact us at shop@flippinyeah.com and we will try
our best to help you.

Flippin Yeah Industries does not have access to your banking or credit card
details. When making an online purchase, you agree to purchase the product/s at
the stated price as well as the added shipping charges as shown on checkout.

All prices are listed in
Australian Dollars (AUD) and include GST (currently at 10%).

Posting…

Our orders are dispatched from
Sydney, Australia. We try our best to post orders within 48 hours of notice,
during the working week.

DOMESTIC orders
are shipped via Australia Post, unless stated otherwise. As a guide, and
depending on your location, the order will arrive approximately 3-5 business
days from posting.

INTERNATIONAL
orders are sent Air Mail via Australia Post, unless stated otherwise. As a
guide, and depending on location, the order will arrive approximately 10-14
business days from posting. International buyers are responsible for any
applicable customs and taxes or tariffs in your country.

Refunds on products (not tickets).
Please be careful when you order, especially t-shirts and the relevant sizes.
We generally do not offer refunds but are happy to offer an exchange or a
credit note.

Can I refund my ticket?

Like most ticketing outlets, there is no obligation to refund monies due to
program changes, non-use, cancellation or dissatisfaction.
The Presenter reserves the right to add, withdraw or substitute artists, vary
any advertised program and vary audience capacity.
Should an event be postponed, tickets will be honoured at the rescheduled
event. Should you not be able to attend the rescheduled event please contact
us.
Should an event be cancelled the value of the ticket will be refunded at the
discretion of the Presenter. All online purchases will be refunded via PayPal to
the account which purchased the tickets. In the case of cancellation please
retain your ticket or receipt as proof of purchase.
Booking fees may or may not be refunded at the discretion of the Presenter.
If you have concerns about the validity of the performance please contact the
Presenter. For concerns regarding the operation of a venue, please contact the venue
directly.
If you have concerns about the validity of a ticket purchase, please contact
us.
We want our customers to feel satisfied, so if you have problems talking to any
Presenter or venue about any issues you may have please contact us at shop@flippinyeah.com
and we will endeavor to assist you.