Overview

This elegant and comfortable hotel was built in 1800 and restored in 2001. It stands close to Dover harbour and English Channel. It presents all necessary services for business events including 4 meeting rooms for up to 120 persons and a business centre with Internet access, fax and photocopying. The hotel amenities are parking, car rental, airport transfer, ironing and dry cleaning and wakeup service. Leisure activities are fitness centre with indoor and outdoor swimming pools, sauna, Jacuzzi and gym; tennis court and games room. Pets are allowed at the hotel.

Year renovated: 2011.
Number of floors: 4.
Number of rooms: 81.

Rooms

The property offers 81 cozy guestrooms with elegant interior and charming sea view (some of them). Room features are air conditioning, television, mini bar, coffee and tea maker, kitchenette, safes and data ports. There are also non-smoking rooms and rooms for handicapped persons.

Dining options

There is a wonderful restaurant with splendid view and delicious seafood menu and a contemporary bar with an excellent choice of drinks, afternoon teas and snacks.

The hotel offers a full breakfast at the price of GBP 10 per person per night.
You can start your day with a full english breakfast, which costs GBP 10 per person per night.

Rooms and availability

The property offers 81 cozy guestrooms with elegant interior and charming sea view (some of them). Room features are air conditioning, television, mini bar, coffee and tea maker, kitchenette, safes and data ports. There are also non-smoking rooms and rooms for handicapped persons.

Best Western Plus Dover Marina Hotel & Spa Reviews

Guest reviews are submitted by our customers after their stay at Best Western Plus Dover Marina Hotel & Spa

Average guest rating

8.0out of 10

Fabulous

Based on 619 reviews

Individual guest reviews

Best Western Plus Dover Marina Hotel & Spa

Older travelers

7.010

Location on beach. Great view of harbor and channel

Room was small and had too much furniture in it. It was not possible to walk around the room easily.

Best Western Plus Dover Marina Hotel & Spa

Couple

7.010

Location, breakfast, near to the Dover harbour, stilish

Tiny room, wc extremely tiny

Best Western Plus Dover Marina Hotel & Spa

Group of friends

7.410

The location was really good.

I had a problem when being checked-in. The check-in time was 2pm but we were delayed til 5pm. The front desk staff wasn't at all helpful. We had been told to wait for 5 minutes for many times. We ended up trapped in the reception area for more than an hour (that was after we came back from a walk after our first attempt to checkin). It was simply bad staff management and some communication issues.

Best Western Plus Dover Marina Hotel & Spa

Older travelers

7.410

Great location, right on the beach. Requested and got an ocean view room. Restaurant facilities excellent. Walking distance to downtown. Staff accommodated us for a late breakfast.

Best Western Plus Dover Marina Hotel & Spa

Older travelers

5.810

Location was very good and suited our requirements for the weekend. Restaurant, although rather expensive, served very good quality meals. Easy car parking.

Plumbing on third floor was poor. Very slow flow for hot water, particularly for the bath. Reception staff very helpful, but one or two of the male restaurant staff could be a bit more customer orientated - tended to get flustered if a number of guests arrived at the same time. Could do with a bigger lift. To the question below, in terms of location, we would say yes. We understand that the plumbing problem is being addressed. Th hotel has a lot going for it and we are sure it can be improved.

Best Western Plus Dover Marina Hotel & Spa

Family with children

8.210

Friendly staff and well decorated. Breakfast with a sea view was very enjoyable. Good location for beach and castle.

The lift and room where small which made staying with a 2 year old a bit of a squeeze. The shower needed a bit more power. These comments are however very minor and did not effect the enjoyment of our stay.

Best Western Plus Dover Marina Hotel & Spa

Single

8.010

Close to the ferry terminal located at the water front. Great view! Excelent food. The room was a bit too warm.

Too bad that they messed up the invoice. There were itmes on my invoice that I didn't have. Worthwhile checking the invoice it saved me over 70 GBP

Best Western Plus Dover Marina Hotel & Spa

Group of friends

7.810

Staff was great and went out of their way to make my stay comfortable when we encountered a problem with the bathroom plumbing. Great location - would return

No airconditioning :( it gets quite hot on the fourth flour and the windows cant be opened.

Best Western Plus Dover Marina Hotel & Spa

Older travelers

8.810

Good waterfront location close to cruise terminal. Lovely outlook onto seafront. Easy access to city centre and bus service to Dover castle.

Best Western Plus Dover Marina Hotel & Spa

Older travelers

8.810

Well situated superb views great for ferry

Dover is the pits with little or no redeeming qualitieshotel is situated remotely from dover town so a very big plus dover must give a very poor impression on what britain is like looks like no investment in town for 50 years

Best Western Plus Dover Marina Hotel & Spa

Older travelers

7.810

Great location for an overnight before an early start for the ferry to France.

The room was very comfortable. It has just been decorated, so the smell of paint was still in the air.

Best Western Plus Dover Marina Hotel & Spa

Couple

4.210

The food in the restaurant was absolutely dreadful. I couldn't even eat half of my meal. It was disgusting. I ordered the spaghetti marinara and thinking about it now makes me want to vomit it was that bad. The tv in our room didn't work properly either, you couldn't change channels or adjust the volume on the tv and the remote barely worked unless you were standing in a precise position in the room and 30cm away from the tv. Also, as it was our five year anniversary we had requested a seafront room and a room off the lower floors and we were placed in a back room on the first floor with an outlook or scaffolding and the rubbish bins. Was extremely disappointed with the entire experience.

Best Western Plus Dover Marina Hotel & Spa

Older travelers

7.810

Hotel location excellent. Balcony and sea view. Furnishing in room and public areas very tasteful. Staff dealt with booking issue without any fuss and altered our booking to include breakfast. Breakfast servery very good.

Best Western Plus Dover Marina Hotel & Spa

Couple

10.010

The hotel staff was all very polite and helpful! The room was very nice! The restaurant in the hotel does great food and on the eveninf we were there, there was a pianist there aswell! We had a 10 out of 10 experience there! VEry nice if You just want to get away from city life and just relax with Your loved one!

Best Western Plus Dover Marina Hotel & Spa

Older travelers

8.810

We stayed only one night but thoroughly enjoyed our stay. The room was extremely comfortable and the evening meal was delicious. Breakfast was nice but would have preferred a hot buffet rather than a limited set English breakfast

We found the room to be rather cold due to the change in weather and no heating, otherwise, we liked everything about the hotel