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Jason Jones, Computer Technician

Category: Microsoft Office

Satisfied Customers: 11431

Experience: Over 10 years work experience.

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i have a document in microsoft publisher that is in landscape

Resolved Question:

i have a document in microsoft publisher that is in landscape mode for an 11 x 17 paper. When I try to save it as a PDF, it cuts off about 1/3 of it. How do I save it in PDF so it has the entirety and shows up as it should in the 11 x 17 landscape format?

Thanks for using JustAnswer, the internet's independent site for Q&A consulting. I'm "DrKlahn," and I'd like to help you with this question.

DrKlahn :

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DrKlahn :

Please send me a short message when you're online and ready to begin.

Customer:

hello

DrKlahn :

Good afternoon, and welcome back to JustAnswer.

DrKlahn :

I have just finished checking a solution on my own system to confirm that this operation can be done successfully.

DrKlahn :

Looking at the problem statement, the only issue I see that might cause a problem is if the document also fails to print to a physical printer with the same cutoff.

DrKlahn :

Does the document print correctly when sent to a real printer?

Customer:

I need to send it by email. It is cutting off 1/3 of the page

Customer:

I need to save it so the entire thing shows up

DrKlahn :

OK. Does the document print correctly when sent to a real printer? This is critical. If the document does not print correctly when sent to a real printer, then the issue is in Publisher and probably can not be solved. If the document prints successfully when sent to a real printer, then the issue is in the PDF conversion and that can be solved.

Customer:

it's in the pdf conversion

DrKlahn :

That we can fix, then.

DrKlahn :

What software is being used to do the PDF conversion?

Customer:

i'm in microsoft publisher and clicking on save as PDF

DrKlahn :

I recommend trying a different method, which is the one I use to convert to PDF. Will a workaround be acceptable if there is no cost involved?

Customer:

sure

DrKlahn :

OK. What I just tested is sending the document from Microsoft Word to the Bullzip PDF converter. The Bullzip converter plugs into Windows as though it were a printer. When ready to produce a PDF, you select the Bullzip printer from the available printer list and it does the conversion.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.

I see that you have been working on this problem for quite a bit of time.

Do you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem? I will send a remote link within minutes after your response, so please keep refreshing the page.

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