About CHS

CHS is a global agribusiness owned by farmers, ranchers and cooperatives across the United States. Diversified in energy, agronomy, grains and foods, we’re committed to creating connections to empower agriculture, helping our owners and customers grow their businesses.

Our businesses

CHS offers a breadth of products and services to support our owners and customers every step of the way. Our practical solutions, local expertise and global connections give our farmer-owners and local cooperatives competitive advantages to reach their goals.

AGRONOMY

ENERGY

GRAIN

Stewardship

CHS is committed to making a meaningful impact in agriculture and rural America. Through our stewardship initiatives, we invest in programs that develop new generations of ag leaders, promote ag safety and strengthen hometown communities.

Cooperative value

Cooperatives are owned and governed by members who use its products, supplies, or services and operate in many sectors of the economy. In a cooperative system, people come together to scale buying power, gain access to goods and services and create economic opportunity.

Careers

At CHS, our teams work together to provide the products, services and expertise farmers and cooperatives need to feed a growing population. As a CHS employee, you help empower agriculture by creating connections that bring shared success.

Cooperative COVID-19 response tool kit

In this time of uncertainty, we’re all putting the well-being of our employees, owners, customers and communities first. As the COVID-19 pandemic evolves, we’re committed to connecting cooperatives with resources that can assist their efforts to operate safely and communicate with clarity and compassion.

The CHS team will work to update these resources to provide you with new resources and sample materials as they may become available. Please contact your CHS representative if you have questions or requests for additional support.

Together – as farmers, ranchers, cooperatives and other essential ag businesses – we will maintain the vital production system that feeds the world.

In challenging times, people want to know what steps you are taking to protect them, how you will respond to the situation and how you will meet their needs for essential products and services. As the COVID-19 pandemic evolves, be sure to communicate to your primary audiences regularly, particularly when there are new developments, such as a change in business processes for employees or customers. Use the communication checklist to track your planning progress.

In a situation as complex as COVID-19, it’s essential to prioritize communication to your employees, owners and customers. Keep in mind there will be others in your community who may also need specific information. Use the audience assessment tool to help determine who you need to reach, their concerns and tools you can use to connect with them.

In addition to important information about business operations, communication should include core messages that reflect your organization’s values and commitment to your customers, owners, employees and community. Use the talking points and FAQ examples listed below to build your cooperative’s core messages. This tool kit includes templates for a variety of situations and audiences that you can adapt to suit your business needs.

COVID-19 communication best practices

Demonstrate that you have a plan

Remember what matters to your audience

Be timely

Use existing communication tools

Match communication tools to audiences

Keep messages consistent to all audiences

Stay connected with local officials first responders and law enforcement