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By default it will install to C:\Program Files\Trend Micro\HijackThis .

Click on Install.

It will create a HijackThis icon on the desktop.

Once installed, it will launch Hijackthis.

Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.

Copy/Paste the log to your next reply please.

Don't use the Analyse This button, its findings are dangerous if misinterpreted.Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

Please make a uninstall list using HijackThisTo access the Uninstall Manager you would do the following:

1. Start HijackThis2. Click on the Config button3. Click on the Misc Tools button4. Click on the Open Uninstall Manager button.5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.

I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto‑updating for the Viewpoint Manager ‑‑ the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.

To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.

Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):

P2P Warning!Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occurOnce upon a time, P2P file sharing was fairly safe. That is no longer true. You may continue to use P2P sharing at your own risk; however, please keep in mind that this practice may be the source of your current malware infestationAdditional information on the safety of Peer to Peer programs themselves is here :Clean/Infected P2P ProgramsPlease refrain from using Limewire during the course of your fix, so you dont risk inviting more malware onto your computer.

thats all there is in report- if you read previous post I had to terminate run as it was running over 30 minutes and the warning message said it may run 5 minutes- i believe it was in a loop.I looked at report and that is all that is in it.

Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

The program will launch and then start to download the latest definition files.

Once the scanner is installed and the definitions downloaded, click Next.

Now click on Scan Settings

In the scan settings make sure that the following are selected:

Scan using the following Anti-Virus database:

+ Extended(If available otherwise Standard)

Scan Options:

+ Scan Archives + Scan Mail Bases

Click OK

Now under select a target to scan select My Computer

The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.

Now click on the Save as Text button

Save the file to your desktop.

Copy and paste that information in your next post.

With the exception of Internet Explorer, which is needed for the Kaspersky Scan, keep ALL programs closed until the scan is complete. This includes your anti-virus. Once you have installed the Scanner, and the updated definitions, you can disconnect from the Internet.Re-enable the anti-virus before reconnecting to the Internet.

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