After a lot of research I decided upon this system as it included a magnetic starter, was pressure lubricated and ran on single phase 220, albeit 40 amp continuous with 80 amp breaker. Ordered it via direct phone call. Spoke to Steve. Extremely knowledgeable not only on compressors but on my specific model and factory.

Apparently this model is made to order. So they don't sit in storage and there is a acceptable delay to get the unit manufactured. Steve explained that the two individuals assigned get all the parts and assemble it as team. It adds accountability in my eyes as any issue with system can be tracked to specific individuals.

Order was smooth, Lift gate service was ordered and ABF was excellent to deal with, Crating for the unit base is fine. The crating that protects the upper unit is weak and dissatisfactory as it is not strong enough to use for leverage and seems only window dressing. In the end, the shippers took care and unit was in perfect shape.

Uploading the Extended warranty onto Quincy site following the standardized pdf on AIRCOMPRESSORDIRECT site went mostly smooth. It does denote to register tool within 10 days of purchase. I ordered on 2/10 and it arrived 3/2 (3/1 but I was unable to receive it that day) beyond the 10 day window. It also suggests to upload receipt image. That option did not auto-populate for me. However I proliferated the information and submitted. I followed up with an email to both Quincy and AIRCOMPRESSORDIRECT. I received a letter within hours from Quincy that my extended warranty was registered.

It will take a few days to get it all wired up but I am confident that the unit will run as expected. Excellent transaction with only a couple minor irritations. The product quality is EXCELLENT.

After a lot of research I decided upon this system as it included a magnetic starter, was pressure lubricated and ran on single phase 220, albeit 40 amp continuous with 80 amp breaker. Ordered it via direct phone call. Spoke to Steve. Extremely knowledgeable not only on compressors but on my specific model and factory.

Apparently this model is made to order. So they don't sit in storage and there is a acceptable delay to get the unit manufactured. Steve explained that the two individuals... more

Aldon Recommends This Quincy Product

Aldon's Experience With Air Compressors Direct

Web Site

4/5

Service

5/5

Shipping

5/5

"Very good support from Air Compressors Direct. Prompt response from Quincy customer service. Time will tell how if warranty is necessary and how well it is honored."

Upgraded from a previous oil-less 30 gal unit from another brand. This Quincy is very quiet and nice to have in my home shop. Overkill for what I want to do with it but I like and own high quality tools.

It will last me past my death. My son will inherit it eventually. Instructions are somewhat lacking when it comes to wiring. I should not have to hire a pro. But that is the owner's choice. I added an hour meter to track the maintenance hours.

I understand they come shipped with an additional filter and oil but I did not get that with mine. I was not aware of this until I stopped by the local distributor to buy some oil. I will have to contact ACD on how to get my missing kit or I'll let ACD contact me and see how good their customer service is. The biggest gripe I have is not the wiring instructions since you can go online and get help.

The biggest issue I have with Quincy is that it was shipped low, YES!!!! Very low on breaking oil!!! Not sure what was the QC during the assembly! I dumped all the break in oil that came with it from factory and ended up buying the recommended oil locally. This is how I found out that my complementary kit is missing! So check the oil before you start it and have it running. ACD, contact me pls. I need my complimentary kit that was supposed to ship with my Quincy.

Overall, very satisfied. You won't regret buying this model or any Quincy.

Upgraded from a previous oil-less 30 gal unit from another brand. This Quincy is very quiet and nice to have in my home shop. Overkill for what I want to do with it but I like and own high quality tools.

It will last me past my death. My son will inherit it eventually. Instructions are somewhat lacking when it comes to wiring. I should not have to hire a pro. But that is the owner's choice. I added an hour meter to track the maintenance hours.

Quincy compressors are shipped with break-in oil. Please follow the instructions in the Owner's Manual for the break-in process. If you have questions you can contact Quincy directly at (217) 277-0270.

The compressor comes with a 1 year Factory Warranty from the folks at Quincy If you'd like to extend the warranty, then you can purchase their oil change/air filter kit they've designed for each model (2022103400). We're sorry, it's not complimentary. You need to purchase the maintenance kit at the same time as the unit as we described in your 10/15 Question; older units had 30 days to purchase the maintenance kit to extend the warranty.

I checked your file, and I must respectfully disagree with you. The day you called us to let us know about the freight damage we asked you to send us a picture of the damaged pulley guard and the serial number of the unit so we could handle the paperwork on your behalf and get the replacement part sent to you.

8 days later we emailed you again, reminding you to please send us a picture of the damage and the serial number of your unit, saying "...we will happily assist you in getting this situation resolved." Your email response the next day was "We just bent the air intake and guard back the best we could. After talking to the freight company and them tell us we need to order and pay for the damage parts thin file a claim and maybe get paid. I just don't have time for that much grief."

We are still willing to help you, but the window for filing a Freight Damage claim is very short. If you would please send us a picture of the damage and the serial number of the unit right away we may still be able to get the part replaced for you, at no cost to you.

We want your experience to be a pleasant one, even in the rare cases where shipping damage occurs. I'm sorry you feel that we were "no help"- please be assured that we stand ready to assist you, if you would just send us the 2 pieces of information we need to get the job done.