Points of Influence: A Guide to Using Personality Theory at Work

Description

Groups, teams, and other new ways of working together have become commonplace in today's organizations. In spite of all of these changes, one element remains the same: the basic building block of all work activities is the individual employee. Points of Influence helps coach managers, team leaders, and trainers to gain a better understanding of employee motivation and how they can influence behavior, increase their own personal self-awareness, and expand their managerial skills.

About the Author

MORLEY SEGAL is co-founder of the American University/NTL Masters Progam in Organization Development and a professor in the School of Public Affairs at the American University in Washington, D.C.

"Those of us who work on organization change have a wealth ofresources to understand the group and system levels of theorganization. With Points of Influence, Morley Segal gives us thecritical third piece--a comprehensive review of personality theoryagainst the backdrop of organization practice. Finally, there is apractical guide to the individual level of our work. It is aninvaluable addition to our understanding of organization change."--June Delano, director, organization change & development,Eastman Kodak Company