The people have spoken, and we have listened! If you are one of the many people that have called or emailed us in the past asking for a network license for Strater, we are proud to be able to say "Yes!" - this option is now available to you. Moving in the same direction as our Surfer and Grapher software, we are excited to announce the release of S...

Each year, the governments of Australia and New Zealand conduct an acreage release program in an effort to promote responsible offshore petroleum exploration within their respective countries. Batole Pty, Ltd., a privately owned oil and gas consultation and investment company, analyzes these acreage offerings for exploration opportunities. The eval...

Oftentimes I get asked what program a user should purchase to display his or her geochemical data, geophysical data, or other industry-specific data type. The answer I give is that it's less about the type of data you have, than how the data is formatted, and what output you'd like to get from it. To that end, I've created the following flow chart ...

One of our power users is accomplishing his goals using a combination of our applications. Joe Harrer, who is an independent Hydrogeologist with Anthropocene Solutions Inc., is using a synergy between Voxler and Strater to create a conceptual site model of a brine storage facility located in rural Alberta. For those of you that follow my blogs, I recently posted a blog article on Joe Harrer’s application of Voxler to create a 3D brine plume model of the same storage facility. The model was used for ground water monitoring and remediation efforts. Joe has taken the brine plume model a step further and has developed it into a complete conceptual site model of the facility. In Voxler, he has incorporated cross sections of the site’s lithological layers that were generated from borehole data in Strater, groundwater and ground level surfaces, groundwater monitoring wells, a site map, and drone imagery to create a complete conceptual site model.

We've all been there. You have a project due and know exactly what you need to do to complete it. However, you're not sure just how to do it. You need some help, but it's after-hours for customer support. You're on on your own. What do you do?

If you're using Surfer or another Golden Software product, you have hope. Our knowledgeable support team is happy to help and answer questions while we're around, but occasionally, you may need help after hours, on a holiday, or on a weekend. Or, perhaps, you live in a time zone that doesn't quite match up with us here in the U.S. Maybe you just prefer to work on your own. No matter the reason, you can still find help 24 hours a day, 7 days a week. Golden Software has many resources for you to use to help yourself.

Categories

Exceeding expectations

Golden Software is in a class all its own. Your software is outstanding, but what I really appreciate is when I have a problem, in a matter of minutes, I can get a friendly, live, competent technician on the phone. Who else offers that service in this day and age?

Paul Lundegard, PhDEnvironmental ScientistUSA

Golden Software support is the reason that I purchased your products. I occasionally have the need to contact the technical support group and have always found them to be very helpful. That level of support is unusual and I appreciate it greatly!

Sonja MathisenUSASound Energy, LLC

When I first heard of your software from my friend, it was described in near mythical terms. It wasn't until I started using it that the description revealed itself to be apt. The use of these products will no doubt increase the quality and clarity of my research results.