Metode Pengiriman

The following information is for general information only.
We support only shipping methods shown in our
kalkulator pengiriman.
.
The shipping methods might be different based on each warehouse
location and your country. Always check
the calculator
for the dimension and weight before you ship package to us.

USPS Express Mail

Relatively fast and reliable with tracking. Our contract with
USPS does not allow guarantee for speed of delivery. Very good
option for expensive packages because insurance is cheaper than on
Priority Mail. Size limitations depending on country. Maximum
length is usually 36 inches (some countries allow 60 inches).
Length + (2 x width) + (2 x height) less than 79 inches (some
countries allow less than 108 inches). Tracking is not very
reliable. Sometimes package still shows as on the way, but it is
already in customs in the target country. It is recommended to
contact your local customs office when looking for a package. USPS
tracking number often work with your local country postal service
tracking.

Tracking is not very reliable. Sometimes package still shows
as on the way, but it is already in customs in the target country.
It is recommended to contact your local customs office when looking
for a package. USPS tracking number often work with your local
country postal service tracking. We recommend FedEx for the most
accurate tracking.

USPS First Class Mail

No insurance and no tracking available. Please use it only
for low cost items as we are not able to insure the First Class
mail packages.

FedEx

Very fast and very reliable. Offers better tracking than
USPS. We offer both FedEx Priority and Economy service. Size
limits: Max. length 108 inches. Length + (2 x width) + (2 x height)
less than 130 inches. Our contract with FedEx does not allow
guarantee for speed of delivery due to the discounts we get.

If you use FedEx please pay attention to tracking number.
FedEx will attempt to contact you regarding customs duty in your
country. You either have to clear customs yourself or authorize
FedEx to do it for you. You will do it with your local Fedex
branch. Call them once you see your package arrived in your
country. If the FedEx is not able to contact you they might keep
package for 5 days and either send it back or destroy it. Due to
the high cost of sending it back (usually triple of our rates) we
strongly recommend that you keep track of incoming packages and
communicate with FedEx. Bigger packages might be sent through FedEx
freight.

DHL

Very fast and reliable method. DHL quotes are shown in the
kalkulator kami
if it is
available in selected Shipito location. Customer is responsible to
make sure no restricted items are being shipped.
DHL list of restricted items.

FedEx Freight

For packages with billing weight over 150 lbs (68kg). This
can be either dimensional weight or real weight. Also can be used
for multiple packages, which can be placed on pallet and shipped to
you.

When checking the quotes please consider that weight of
pallet and packaging material must be added to the total weight.
FedEx freight will deliver to your address (should be commercial
address). They will deliver to side walk. You are responsible for
inside delivery and unpacking. Light and big packages might be
mailed without pallets.

Airmail Economy

Inexpensive options for smaller packages up to 4.4lbs. Perfect for
books, magazines, CDs, t-shirts, etc. There is no tracking
available. Packages are sent through postal wholesale network
(ISAL, IPA) and will most likely come by regular post in your
country. This is very similar to sending regular letters. Airmail
Economy cannot be insured and tracked with exception to few
countries (see
kalkulator kami).

Any dimension must not exceed 24 inches, and sum of all
dimensions (L+W+H) must not exceed 36 inches.

Airmail Priority

Packages are routed through Europe post offices (that’s why
it might take longer time for delivery). Insurance is available for
Airmail Priority service except few countries with high loss rate
(see our
kalkulator kami).
Package travels from our California warehouse by air plane to
European post office (usualy Belgium or U.K.). Then they travel to
your country are and are delivered by your post office (usually
through E.M.S. service). There is no website where you could track
the Airmail package. If you need tracking use different shipping
method.

Boxberry Courier

Boxberry, our new courier service to Russia. Very fast shipping
8-12 days, depending on your location in Russia. Damage + Delivery
insurance is available for extra charge of 3% from the product
value. Packages are picked up in our Hawthorne warehouse
once a week, on Friday. Then we fly them from LAX airport to VKO
airport, where Boxberry will take care of the express customs
clearance and delivery throughout Russia.

All packages need to be mailed out until Thursday 12PM PST
Time for Boxberry courier.

Packages from Tuatlatin, OR warehouse or Minden, NV warehouse
will need additional 2-3 days to be transported to CA.

Boxberry Local Pickup

With Boxberry Local Pickup, your package will be delivered to one
of more than 100 Boxberry Pickup points across Russia. The list of
all pickup points is located here: http://boxberry.ru/find_an_office/

After the package arrives to your pickup point, you will
receive SMS message. You have 14 days to collect your package after
it arrived to pickup point. The maximum weight limit is 15-31 kg,
based on the pickup point.

Damage + Delivery insurance is available for extra charge of
3% from the product value.

Packages are picked up in our Hawthorne warehouse once a
week, on Friday. Then we fly them from LAX airport to VKO airport,
where Boxberry will take care of the express customs clearance and
delivery throughout Russia.

Packages from Tuatlatin, OR warehouse or Minden, NV warehouse
will need additional 2-3 days to be transported to CA.

Shipito Australia Preferred Carrier

Very reliable shipping method to Australia, more affordable
than TNT or DHL. Delivery takes 4-9 business days, depending on
which Shipito warehouse you are using and the final destination in
Australia

We move packages from all our warehouses to Shipito Hawthorne
location, where the shipments are picked up and then we fly them
from LAX to Australia.

Upon arrival in Australia packages clear Customs by our
experienced and reliable in-country Customs broker. Individual
packages are then passes to AU Post for the final mile delivery to
your door

Maximum value for shipment is 1000 AUD (about 725 USD).

MSDS sheet is required for all electronics with lithium
batteries.

Limits:

Maximum length per package: 39 inches

Maximum weight per package: 48.5 lbs

If package is being sent to a business address, the business
address or company name must be filled out with a
company name or business name on the delivery
address section of the package. Failure to do so will cause
packages to be returned and additional reship fee may be charged.

Shipito Preferred Carrier with DPD Express

Fast and reliable shipping method to 21 countries in Europe and
more affordable than DHL, TNT or FedEx. Delivery typically takes
5 - 7 business days, depending on which Shipito warehouse you are
using and the final destination in Europe.

Upon arrival in Europe, parcels clear Customs through our experienced
and dependable Customs Broker in the United Kingdom. Individual parcels
are then passed to DPD Express for the final mile delivery to your door.

Limits:

Maximum value for shipment is €150.

Batteries are only allowed in the shipment when they are housed inside of
equipment and an MSDS sheet is required.

Maximum weight per parcel: 30 kg

If parcel is being sent to a business address, the business address or
company name must be filled out with a company name or business name
on the delivery address section of the package. Failure to do so will
cause packages to be returned and an additional re-ship fee may be charged.

Customs and Duties:

Any shipments valued under 15 GBP (Great British Pounds) require no VAT
(Value-added Tax) or duties. Shipments above 15 GBP and below 135 GBP
are subject to a 20% VAT, but no duties. Shipments above 135 GBP are
subject to both the VAT and duties based on the commodity shipped.

Any shipment valued above 15 GBP is subject to an 8 GBP charge to collect
the VAT. This charge is typical of all carriers.

Aramex

Fast, reliable and very affordable shipping method.

Limit 2 li-ion batteries per package

All packages sent through Aramex are consolidated in our Hawthorne warehouse, so
packages from Tuatlatin, OR warehouse or Minden, NV warehouse will
need additional 2-3 days to be transported to CA.

MPS - Multiple Piece Shipment

You can get even bigger discounts on TNT, FedEx and DHL when you
ship two or more packages at the same time. Additional discount can
be up to 30-40%. See more information on MPS information page.

Mailing condition for all packages

If the value of any item in the package is over $2,500 we can
only ship by DHL, FedEx or TNT due to the complicated regulations
and reporting (EEI Electronic Export Information: SED
Shipper Export Declaration), which applies to shipping
items with value over $2,500. In case you want us to prepare EEI we
charge a $40 flat fee.