Store & Office Hours
Hold N' Storage will be closed starting at Friday, October 14 through Wednesday, October 26.
We will reopen at 9:30 AM on Wednesday, October 26.

Shipping
Orders placed before 6:00 PM EDT on Thursday, October 13 will be processed prior to the Holiday closing.
Orders placed after this time will be processed when we reopen at 9:30 AM on Wednesday, October 26th.

Customer Service
We welcome your questions, comments and suggestions and we will always respond promptly.

We offer you several convenient ways to
directly contact our expert customer service representatives who are available all
day to assist you.

At HoldNStorage, we are committed to ensuring
your complete satisfaction with your purchases and fulfilling all your shopping
needs.

Time Zone
US Eastern time
GMT/UTC -5:00 hour

Return Policy

* We will gladly exchange or refund any purchase in its original condition by method of payment within 60 days.
* No Returns without our authorization.
* RMA numbers are valid for 30 days after issuance with original packaging only.
* Defective merchandise will be exchanged within the first seven days of receipt.
* Shipping charges are nonrefundable.

Privacy Policy

Information we collect is your name, the billing and shipping
address, phone number, email address, referral e-mail addresses, and credit card
information. The data is stored in a secured database and can only be accessed through
the Webmaster with personal coded information. We use your information to fulfill
your order, and email you about special offers (No more than once a month).

Should you want the information corrected or removed you can
email us at [email protected] at any time and let us know what you would
like us to do. All requests are completed in an expedited manner, and confirmation
is sent to your email as soon as we fulfill your request.

You can request to remove or delete all information about you
- and or you can access your maintained personally identifiable information by mailing
signed and written request for access to:

Hold N Storage
165 Schunnemunk Rd
Monroe, NY 10950

We reserve the right to modify our policies at any time without
notice.

International
Orders

Shipping Methods and
Timing for International Orders

* All orders are subject to verification
and approval
* All orders are shipped the next business day by USPS
* Most orders are shipped by Global Express Mail upon availability
* Please allow 7-10 business days for shipments to arrive
* All duty fees and charges are the responsibility of the customer

Get detailed shipping status on your order
Use our online Tracking system to get the most up-to-date, detailed shipping status
for your holdnstorage.com order. Simply enter the Customer Order Number we gave
you when the product was ordered, and click the Track button.

(Tracking from this page is limited to orders shipped by UPS
in the USA only)

Please enter your order number below

Please enter your zip code below

Please note: You can only get the shipping
status if your order was shipped.
Our tracking system is being updated every 5 hours