E-book: Evolution of Click & Collect - Are we there yet?

The anytime, anywhere consumer now demands a range of shopping formats catering to all their needs and wants, of which Click & Collect – and more specifically, Drive – is one. The concept has emerged to satisfy the increasing importance placed on convenience by today’s time-poor shoppers. Alongside savings in time, Click & Collect is growing in popularity - in some markets at least - due to the fact that it places the shopper firmly in control.Read e-bookor register to download PDF.

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What r​etailers say

“With our partnership with Symphony EYC, we’ve seen a significant reduction in inventories as well as improvements in fulfillment rates. Customer satisfaction and loyalty are directly linked to keeping shelves stocked. Our customers are now able to buy exactly what they want when they want it.”

What manufacturers say

“We are extremely pleased with the results as they have exceeded our expectations. Our return on investment is measured in weeks, and we look forward to taking what we have learnt into other channels to help drive growth.” Read Success Story >>

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Accelerate Planogram Implementation

With Mobile Shelf Management from Symphony EYC, you can now accelerate planogram implementation, improve compliance and take control of in-store shelf management. Available as an app for smart phones and tablets, the cloud-based service enables manufacturer field and retailer store operatives to access and capture information whenever and wherever required, and receive instant reports. Download Solution Sheet>>