Bringing your loved ones into our care

We arrange for your loved one to be brought home or to be taken into our care and remain available to provide support and help throughout difficult times.

Our well experienced staff are contactable at any time of the day or night, everyday of the year, to support and assist you with any help you may need.

We will make note of some fundamental details including:

a small number of personal details relating to the loved one who has passed away

some personal details of the next of kin

where you would like your loved one to rest prior to the funeral. This can be at our funeral home or your home, if this is something you wish, it is practical and appropriate to do so. If you decide you wish your loved one to rest anywhere other than our funeral home, we recommend that you allow us to bring them into our care and then return them once all the necessary preparations have been made.

We will arrange a suitable time for our funeral director to visit you in your home or, if you prefer, somewhere else such as a solicitor’s office or the home of a friend or relative. Alternatively, can meet you at one of our funeral homes, whichever is most convenient and comfortable for you.

When you meet our funeral director, they will advise you on what to do next, take care of all the necessary funeral arrangements and explain, in detail, the procedure for registering the death of your loved one.

When your loved one passes away some distance away from home, either within the UK or abroad, we can make all the necessary arrangements. Our Funeral Directors will provide help and advice and can assist with arranging repatriation to and from anywhere in the world.