DeliveryFREE Post & Packaging on all orders over £50+vat - or just £5.50 +vat (UK mainland only)Product availability is displayed just above each item when selecting quantity.Stock lines - order weekdays by 4pm for same day shipping.Depending on location 90% arrives next working day.

If you wish to return your goods we aim to make this process as simple as possible.The guidelines below will assist you in returning any damaged or faulty goods.Please contact our customer service team on 0844 846 9555 or web@yesss.co.uk for a Returns Note Authorization (RNA). The RNA must be completed before a returns number can be issued. Returns must be unused, in original packaging and returned to the Distribution Centre (see address below).Carriage cost for returns is at the customers expense.

Unfortunately we cannot accept returns to any of our YESSS branches.

The company reserves the right to make a 10% inspection and re-stocking fee on certain products.

Please Note: No returns will be accepted without a YESSS Returns Number.

If you have any further questions please contact Customer Services by email, or alternatively call to advise us of the issue and we will be pleased to assist. Email web@yesss.co.uk Tel: 0844 846 9555.Your statutory rights are not affected by these guidelines.

30 Day Money Back Guarantee

With the YESSS 30 day money back guarantee you have the option to return unwanted products.All items must be unused, in saleable condition and in original packaging with all component parts intact and unused.Please contact our customer service team on 0844 846 9555 or web@yesss.co.uk for a Returns Note Authorization (RNA). The RNA must be completed before a returns number can be issued.Carriage cost for returns is at the customers expense.

Faulty or Damaged Goods

We have strict quality controls but in the event of a product failure within a 30 day period, goods can be returned using the above 30 day guarantee. Please return all items along with the invoice and your completed RNA with your authorisation number.Over the 30 day period we will either offer to repair the defective goods or send a replacement or equivalent item of the same value.

Please Note: No returns will be accepted without a complete RNA & YESSS Returns Number.

If you have any further questions please contact Customer Services by email, or alternatively call to advise us of the issue and we will be pleased to assist. Email web@yesss.co.uk Tel: 0844 846 9555.Please check the instructions and guarantee leaflet that came with your product, as many goods may have a direct warranty covered by the manufacturer.

Contact our customer service team on 0844 846 9555 or web@yesss.co.uk for a Returns Note Authorization (RNA). The RNA must be completed before a returns number can be issued.

We will either provide a replacement or process a refund.All refunds will be made to the account used to purchase the product.We reserve the right to inspect all returns prior to agreeing part or full refund or product replacement.