New Avon takes seriously its responsibility to protect consumer safety. For non-cosmetic consumer products, any consumer wanting a copy of a New Avon product Safety Certificate can request it by email to safetycertificates@avonusa.com, and the appropriate certificate will be sent to you. In your email, please send the style number (from your product catalog), FSC code (from your product packaging) or Product Profile number, as well as a return email address.

Product Recalls

For your convenience, we maintain a list of Avon products that recently have been voluntarily recalled, in cooperation with the U.S. Consumer Product Safety Commission or other federal agencies. Click on any of the items below for further details, including how to participate in the recall and the approved remedy (e.g., repair, replacement, revised product usage instructions or refund). This list is intended for your convenience only and is not intended to be an authoritative list of recalled products. For more information about product safety and safety recalls, please visit www.recalls.gov, www.nhtsa.org and www.cpsc.gov.

To learn more about what happens at Avon when a recall is announced, click here.

MZ Berger & Co. (MZB), in conjunction with the U.S. Consumer Product Safety Commission (CPSC), is conducting a voluntary recall of several children’s watches, including the My Little Pony Light Up Watch, which was sold by Avon and manufactured by MZB. The case-back of the MZB-manufactured watch can detach and expose the interior to water, posing a risk of skin irritation, redness, rashes or chemical burns.

CONSUMER ACTION

Immediately stop wearing the My Little Pony Light Up Watch and contact the manufacturer, MZB, for a refund. MZB can be reached toll free at (888) 770-7085 from 8 a.m. to 7 p.m. ET Monday through Friday or online at www.mzb.com and click on the “Product Safety Notice” tab at the top of the homepage.

This voluntary recall is being conducted by the watch manufacturer MZB in cooperation with the U.S. Consumer Product Safety Commission. Click here to view the joint press release.

Nut Chopper

IMPORTANT SAFETY ANNOUNCEMENT

The tines of the grinding mechanism can break, which may cause tine fragments to fall into food being chopped, posing a risk of injury to consumers.

CONSUMER ACTION

Immediately stop using the Nut Chopper. Complete the Product Recall Form and return the product(s) and the form to Avon using the available prepaid mailing label. In exchange, you will receive a refund for each Nut Chopper that you return.

For more information: 877-217-5076 (English) or 877-217-5077 (Espanol) Monday through Friday from 8:00 a.m. to 11:00 p.m. ET.

This voluntary recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission.

Ergonomic Eyelash Curler

IMPORTANT SAFETY ANNOUNCEMENT

A spring on the eyelash curler can break, exposing a metal pin, which poses an eye injury hazard to consumers.

CONSUMER ACTION

Immediately stop using the Ergonomic Eyelash Curler. Complete the Product Recall Form avon.com/curlerrecall and return the product(s) and the form to Avon using the available prepaid mailing label avon.com/curlerrecallmailing. In exchange, you may elect to receive one Avon Mega Effects Mascara or a refund for each of the Ergonomic Eyelash Curlers that you return.

For more information: 877-217-5076 (English) or 877-217-5077 (Espanol) Monday through Friday from 8:00 a.m. to 11:00 p.m. ET.

This recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission.

Microwave Popcorn Maker

IMPORTANT SAFETY ANNOUNCEMENT

When cooked too long, the popcorn can overheat in this popcorn maker and ignite, posing a fire or burn hazard to consumers.

CONSUMER ACTION

Discard original instructions that accompanied microwave popcorn maker. Use product in accordance with the revised instructions (pdf).

For more information: 800-367-2866 Monday through Friday 8:00 a.m. to 8:30 p.m. ET.

This recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission.