All other inquiry options, including employer information, are available 7 days/week, 24 hours/day.

To ensure the best possible customer service, the following call-in schedule for individuals filing initial or reopened unemployment is now in effect:

Callers with social security numbers ending in numerals 0 through 4 can call the TeleBenefits “Dial to File” system on Mondays

Callers with social security numbers ending in numerals 0 through 7 can call the TeleBenefits “Dial to File” system on Tuesdays

Callers with social security numbers ending in any numeral (0-9) can call the TeleBenefits “Dial to File” system on Wednesdays, Thursdays, AND Fridays

Call the telephone number listed that is within your local calling area. Directions to the nearest CT Works Career Center located in these areas can be obtained by the calling the number listed below.

Local Calling Areas

TeleBenefits Phone Numbers

Ansonia

(203) 230-4939

Bridgeport

(203) 579-6291

Bristol

(860) 566-5790

Danbury

(203) 797-4150

Danielson

(860) 423-2521

Enfield

(860) 566-5790

Hamden

(203) 230-4939

Hartford

(860) 566-5790

Manchester

(860) 566-5790

Meriden

(860) 344-2993

Middletown

(860) 344-2993

New Britain

(860) 566-5790

New London

(860) 443-2041

Norwich

(860) 443-2041

Stamford

(203) 348-2696

Torrington

(860) 482-5581

Waterbury

(203) 596-4140

Willimantic

(860) 423-2521

If you live in the Kent, Salisbury, Sharon, North Thompson, Stafford Springs, Westport or Wilton exchange, you may call the following toll-free number: 1-800-354-3305. This number is NOT accessible statewide.

TDD/TTY Users Call: 1-800-842-9710 – This is a relay service that can connect you to the numbers listed above in order to file your claim by telephone.