Alternative Dispute Resolution (ADR)

We work on the basis that the successful resolution of a dispute, without recourse to arbitration or litigation and without damaging intercompany relationships, is the most satisfactory and commercially sensible course to be adopted wherever possible.

By such action full control can be maintained and costs kept to a minimum. All client instructions received, however small, are overseen by a senior member of staff who will remain responsible and be the principal point of contact. In seeking the resolution of disputes Activus will endeavor to avoid the matter becoming protracted by taking a proactive approach, maintaining dialogue between the parties, crystallizing the issues and only relying on processes such as Adjudication and Arbitration when all other avenues have failed.