Time Out says

4 out of 5 stars

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Users say
(8)

3 out of 5 stars

Time Out says

4 out of 5 stars

Let's be real: it's a Sam Smiths pub, which formerly signified excellent value but now indicates only middling value, along with bearable beverages. But let's talk instead of old Louise's ground-floor saloon, which is truly, incredibly, spectacularly ornate: a warren of Victorian frosted-glass booths, each with direct access to the bar; mirrors; buffed wood panelling; a fire; and all the other decorative touches you'd ever care to appreciate.

Trying to rendezvous with a drinking companion amid the nooks and crannies can prove a bit of a challenge, although it does mean you'll inevitably have the chance to explore properly. (There's a simpler, larger room upstairs, but where's the fun in drinking there?) A preponderance of stools and bright lighting give the Princess a post-work rather than pre-night-out vibe, but much like breakfast, there's no reason not to make your first pint of the day the most important one.

Paid a visit on monday with an old colleague of mine for a catch up and was petrified. the staff are not happy and it is obvious as i was shouted at and death-stared on two occasions! they've got to make profit so expect a pint full of head! any aspiring bar managers should pay a visit to see an example of how not to be run. Beautiful interior and bar was spotless but i won't be back, for sure.

Never experiences customer service like this in my life! So called standing manager was beyond rude and so aggressive, didn't how to talk and was throwing a massive tantrum. They have dodgy, made up house rules - just an excuse to show authority and shout at people.

I have honestly never been to a ruder place in my life!! After spending several hours and several hundred pounds) in the bar, we got screamed at by what appeared to be the landlady for singing happy birthday!! Speechless!!!

Lovely bar, shame about the rude and ignorant staff. Ordered a shandy and was given lemonade with a shot of beer rather than the 50/50 I requested. When I mentioned this, I nearly had my drink thrown at me by the bar maid, who then ignored me then when I got her attention by speaking to another (equally rude) member of staff she said that she didn't care as it was her last shift. I wouldn't go again.

A great pub. Beer is fine, prices are excellent. A word of caution: my bag was stolen from under my feet from this pub three weeks ago. Whoever it was clearly knew what they were doing. Watch your stuff like a hawk!

Really unfair to describe Sam Smiths Ale as 'mediocre' their bitter and their best are both superb cask conditioned ales. Sure if you're a larger drinker there isn't going to be your usual selection of homogenised high strength 'imported' (read brewed under licence in the UK) beer ... but then that really is no bad thing. A great pub, with great beer at a sensible price. And no annoying background music either. Could a pub get any better? Oh - i forgot to mention the open fires in the winter... so yes it could. Really one of the finest boozers in London.