Leica Active Assist – Expert Help on the Job

Simply press a button to activate remote support in the field

With Leica Active Assist, you increase your productivity and benefit from state-of-the-art IT infrastructure. That alone would not be enough, if your data were not also safe and protected. That is why Leica Geosystems integrates the highest level of security in Leica Geosystems Trusted Services. With it, you profit from both increased productivity and maximum security.

Expert help, always by your side
Imagine being in the field and coming across a problem that prevents you from finishing the job. You call your local support engineer but have trouble explaining your exact problem.

By simply pressing a button in the field software, you can activate Active Assist, and your local support engineer can securely access your device and see exactly what you see. By pressing the buttons for you, your support engineer can guide you back to full productivity within minutes. You can continue with confidence to complete the survey, and know if the problem ever arises again, you can solve it yourself after being guided step-by-step through a solution.