Release 0.18.1 brings payment pre-authorization and more

Payment pre-authorization with Stripe

No more frauds! If you are using Stripe for card payments we have a good news. A trip total estimated amount is now pre-authorized before your client takes a ride. At the end of a ride, the actual total is charged against a card. No more hide and seek with debtors!
At the moment, pre-authrization works only with Stripe and is set by default for all customers. It will be available for other payment gateways in the coming updates.

Tips. Yes, finally!

Passengers are now able to tip a driver right from the app. And a tip level can be set be applied by default, should a passenger wish so. The tip amount is distributed between company and driver in a same way a trip total is. So it’s simple and fare for everyone.

Connect with us via Intercom

You can now effectively connect with us via Intercom – available via our website and the new Company Panel (available to the public in few days). You should expect your issues to be addressed faster and knowledge base articles available at a hand. We have actually switched to a new support engine to provide you a better experience when learning new things about the system.

Girls drive girls

It’s a pity that many countries still have issues with sexual harassment from male drivers. To address this problem and provide a safe way to travel for ladies some companies hire female drivers. Well, now we have a dedicated service type for that!

Pickup estimation on the map

You can now see pickup estimation on the map as soon as you set a pickup location. In case you are still doing phone jobs that will allow your operators to tell the ETA right away. Though I would recommend moving to fully automated dispatch..