For single mom Alicia Vann, Chick-fil-A Dumfries’ Family Craft Night is a guaranteed easy meal and a chance for her four kids to burn some energy. But there was more – it was also a chance for Vann to take a break and embrace a sense of shared community.

After a long shift on a rainy day, Robert Wilkins was finally headed home from his job at the Lake Boone Trail Chick-fil-A in Raleigh, North Carolina. He made it to the parking lot when he saw a woman next to her car, stranded with a flat tire and getting soaked.

From a friendly, “my pleasure,” to remembering a customer’s name to an occasional extra packet of your favorite sauce, Chick-fil-A restaurant Team Members often find small ways to make sure guests have the best experience possible.

As the saying goes, “You are what you wear,” and that sentiment is particularly close to David Rissier’s heart. That’s because Rissier’s job is to ensure more than 120,000 people feel confident and comfortable as they serve…you guessed it: chicken.