Tripgether.com

Net Promoter Score 2019 Benchmarks

Estimated Net Promoter Score is

-6

Tripgether.com's Net Promoter Score is based on responses to a single question, typically on a scale from 0 to 10:

"How likely are you to recommend Tripgether.com to a friend or colleague?

Tripgether.com's promoters are those who respond with a score of 9 to 10, and they are likely to create most value, such as buying more, remaining customers for longer, and making more positive referrals to other potential customers.
Detractors, responding with a score of 0 to 6 are believed to be less likely to exhibit the value-creating behaviors.

Responses of 7 and 8 are labeled passives, and their behavior falls in the middle of promoters and detractors.

The Net Promoter Score of Tripgether.com is a number from -100 to 100 calculated by subtracting the percentage of detractors from the percentage of customers who are Promoters.

Net Promoter Score for Top Brands compared with Tripgether.com

What is Net Promoter Score?

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.