Mastering the Operation: Learn the Nuts and Bolts of Proactive Operations

“Across the country, surgeons are learning to use more than just scalpels and forceps. In the past decade, a growing number of medical institutions have invested in the da Vinci robot, the most common device used to perform robot-assisted, or robotic, surgery,” writes Mary Scott Hodgin in their recent NPR article entitled “Doctors Learn The Nuts And Bolts Of Robotic Surgery.”

“Compared to traditional open surgery, robotic surgery is minimally invasive and recovery time is often shorter, making the technology attractive to patients and doctors,” Hodgin explains.

According to the NPR piece, “the robot has become common practice in some specialties, such as urology and gynecology, and that growth is expected to continue, which means more surgeons are learning to use the device.”

The Nuts and Bolts of Proactive Operations

Proactive Operations is a methodology by which property operations utilize Strategy, Infrastructure, and Technology to achieve maximum performance.

Strategy is the first pillar for building Proactive Operations

It’s where you will examine and scrutinize all areas of your operation to identify strengths, weaknesses, and opportunities for advancement.

Use the ACDA Principle™ when working through your strategy to understand, apply, and continuously improve your:

Awareness

Communication

Documentation

Analysis

Infrastructure is the second pillar

Yours is based on your operational needs.

But you must have one!

Ensure that it includes representatives from any functional area where issues or incidents could affect performance and the customer experience.

By investing in the design and development of an infrastructure, you create the opportunity for:

Agile Operations

Organized Personnel

Streamlined Information Flow

Technology is pillar three

Strengthen this final component by implementing software solutions that optimize all three pillars.

It will help skyrocket your performance.

Get the real-time communication and information you deserve, create memorable customer experiences, and reduce your risk.

You need a software solution with these three qualities:

Industry-Focused

Unified Platform

Real-Time Communications

Over to You

We’re sure robotic surgery has a substantial learning curve. But one thing we know for certain is leading your operation is a challenge and will always be challenging. Nothing is wrong with that. And you can master it.

By learning the nuts and bolts of Proactive Operations, you’ve allowed your property operation to streamline processes, resources, personnel, information, and communication. That way, you can ensure a safe and memorable experience for your customers.