Sales Service Machine Field RepresentativeInComm Holdings

THIS JOB HAS EXPIRED

Overview:
Overview: Keep track of all services performed on the ATM?s & Qiosks Machines. Assist with related finance operational functions, record the money trail and assist dealers with technical services.

---Please note that this position is based in Detroit, MI---
Responsibilities:
Responsibilities:
Day-to-day responsibilities include but are not limited to:
Be available for service related calls coming from Market Manager and respond to those calls in a timely fashion
Proactively sell new products to dealers with an aim towards increasing revenues both for the agent and Qpay
Review monthly activities with their agents and identify opportunities to increase business and revenues
Develop and maintain relationships with the owners, managers, and staff, and always be available, creative, enthusiastic, and helpful
Must have a working knowledge of our competition and be able to articulate the differences and advantages of being a Qpay Agent versus being a location of some other processor
Record all Bill Acceptor Unit and all Bill Dispenser Unit services from Teleasy report in all markets
Reconcile cash and other deposits for all markets with bank deposits
Assist Customer Service with customers? ?missing? money in ATM due to glitches
Follow up with carrier in regards to slow deposits, coordinate change orders for units as necessary (replenishments or initial fill)
Assist with other reconciliations as necessary

Qualifications:
Education, Certifications, Experience and other requirements:
Fluency (both oral and written) in English is a must
Excellent phone etiquette
Excellent written and verbal communication skills
Well developed organizational and extensive follow-up skills are a must
This is a dynamic department and responsibilities will change as needed. This applicant should be a self starter, be able to work under pressure and thrive in a challenging, dynamic team focused environment
High School Diploma or GED
2 to 5 years previous job-related experience
Advanced knowledge of Microsoft Word, Excel and Outlook
Working knowledge of Accounting Software
Must possess analytical and time management skills
Ability to work independently and demonstrate sound judgment under pressure
Ability to handle and keep up with constant changes to products, policies, procedures and people
Regular and predictable attendance is essential for this position