Search the Bug Tracker for any similar or identical open reports, if one exists comment there instead of opening a new ticket

Posting Output Logs

In addition, a log is created by the game every time you play. Posting this will help resolve some issues. Please note that this file is wiped every time the game launches, so ensure the bug you are reporting happened during your last play session. The location of the log can be found in the following location based on OS:

Windows

C:\Program Files (x86)\Steam\SteamApps\common\War For The Overworld\WFTOGame_Data\output_log.txt

OS X

~/Library/Logs/Unity/Player.log

Linux

~/.config/unity3d/Subterranean Games/War For The Overworld/

Posting Save Files

Many issues with level progression or intermittent errors that are occurring regularly in a particular save are difficult for us to identify without save files. Where possible please try to include a save file in which you are experiencing the issue.

If you are reporting a crash, please include the crash report. These are stored in time-stamped folders within the game directory. Zip the relevant folder up and attach it to your post.

Windows

C:\Program Files (x86)\Steam\SteamApps\common\War For The Overworld\YYYY-MM-DD_hhmmss

OS X

Open ~/Library/Logs/Unity/

Linux

${HOME}/.config/unity3d/Subterranean Games/War For The Overworld/

Posting Launcher logs

If you are reporting an issue with multiplayer connectivity, please include your launcher log file. Launcher logs are wiped each time the game is started. You can find this file in the following location based on OS:

Windows

C:\Program Files (x86)\Steam\SteamApps\common\War For The Overworld\

OS X

Open ~/Library/Logs/Unity/

Linux

${HOME}/.config/unity3d/Subterranean Games/War For The Overworld/

Uploading files and images

You may upload files and images using the toolbar provided with bug description, as shown below: