Why Kidcarpet

Why should I buy kids rugs from KidCarpet.com?

KidCarpet.com is the only place on the planet where you can buy Factory Direct. We can offer the lowest prices in the industry because we cut out the middle man. Please compare the prices in our Factory Direct category and see for yourself.

We accept purchase orders from government organizations (such as schools) and other approved organizations

Independant Customer Reviews of KidCarpet.com

Bizrate collects customer reviews and feedback by doing an independent survey of our customers. You can put your mouse over the BizRate image below to get a summary, or you can click on the link to get more detailed information on how customers rate KidCarpet.com

And if you scroll almost to the bottom of that bizrate page, you will see a link that says "Store Ratings and Reviews". Clicking on that link will take you to this page: http://www.bizrate.com/reviews/kidcarpet.com/76716/ so you can see all of the great things our customers are saying about KidCarpet.com. IT FEELS GOOD TO BE LOVED :)

Member Better Business Bureau: A+ rating. We have been a member since 2001 and we have NEVER had a complaint. If you click on the logo below it will bring up the web page at the BBB that has more information about us. Under "BBB Accreditation" it says that we have been accredited since 2014. But that is only because we changed from the BBB in Cincinnati to the BBB in Florida. You have to read further down to see that we have actually been accredited since 2001. We don't know why they make it so misleading. None the less, we have been accredited since 2001 and we have never had a complaint filed against us.

The Better Business Bureau also recently started offering their own customer review service. As of 7/13/15, we do not have any reviews because we just made the link live on this page. However, please click on the link below to add a review for KidCarpet.com. Thank you in advance!

How good is the quality of KidCarpet.com carpet and rugs?

Some “big box” retailers offer “rugs” with children’s designs that are really just very thin, cheap mats. Our kid’s carpets and classroom rugs are much higher quality.

Our nylon carpets/rugs are similar in thickness and feel to the carpet most people have in their home (cut pile carpet), except that they are strong enough to be used in a commercial setting (such as movie theaters, hotels or airports). These are the most durable and stain resistant children's carpets and area rugs in the industry.

Our mill has the newest and most advanced printing machine in the industry. Other carpet mills that supply the educational/kids market print their rugs at 256 dpi (dots per inch). Our printer prints at 625 dpi. This means that we can print images much more clearly and that we can design our rugs with many more elements that have small details.

Please click on the link that is on the left side of every product's page in order to get more specific details about the specifications and quality. Also, we offer sample swatches so that you can get a better look at the characteristics of the carpet.

A note about the colors we use: You may notice that we do not use as much yellow or other light colors as the other suppliers of kids’ rugs. This is because we know from experience that yellow will begin to look dirty far more quickly than darker colors (no matter who makes the rug or how it is dyed).

What type of guarantee does KidCarpet.com offer?

We are committed to standing behind every one of our kids’ carpet and rugs. We offer a 100% guarantee against manufacturing defects. If there is a defect, we will ship you a replacement for free.

What type of warranty does KidCarpet.com offer?

Lifetime Abrasive Wear Warranty:

KidCarpet.com is the industry leader in high quality carpet and rugs for children. We guarantee that your rug will not wear more than 10% by abrasion throughout its lifetime. If it were to wear more than 10%, KidCarpet.com agrees to replace the rug subject to a usage schedule. If the same rug is not available at the time of replacement, you may choose another rug design from our web site.

Damage caused by tears, spills, pets, cuts, piling, matting, crushing, burns and improper maintenance are not manufacturing defects and are excluded. We require the original invoice or sales receipt as proof that you were the original purchaser of the rug. This warranty is nontransferable.

Serge Warranty:

Serging is the thread that is sewn around the edges of our rugs to give them a decorative finish (as opposed to loose carpet ends). The serged edges of our rugs are made to withstand the rigors of children’s environments. Unfortunately, however, it can still be damaged. Damage can result from many things, such as: cutting it with a sharp edge during opening, some types of abrasive cleaning equipment, children picking at it, etc. Therefore, our warranty on the serging is as follows: Customers can ship the rug to us at their expense (usually about $20 to $70, depending on the size). We will then repair the serging for free. We will then ship the rug back to you for free. Care must be taken not to vacuum over the serging. If you prefer, it is suggested that repairs be made using a hot glue gun at the first sign of fraying. This will prevent the serging from fraying further.

*Free return shipping is only valid in the continental USA.

Lifetime Anti-Microbial Protection Warranty

Note: If your KidCarpet is soaked in water, the colors may run. This is not covered by warranty.

What type of security and privacy measures does KidCarpet.com have in place?

Security: KidCarpet.com has security measures in place to protect the loss, misuse and alteration of the information under our control. This site uses SSL technology to securely transmit all credit card information.

Privacy

KidCarpet.com has created this privacy statement in order to demonstrate our strong commitment to your privacy. The following discloses our information gathering and dissemination practices for KidCarpet.com.

Our web site uses cookies to keep track of the items in your shopping cart.

As you browse our site, advertising cookies are placed on your computer so that we can understand what you are interested in. Our advertising partner, Adroll, then enables us to present you with our advertisements on other sites based on your previous interaction with our site. The techniques that Adroll employs does not collect personal information such as your name, email address, postal address, or phone number. If you would like to, you can click here to visit this page to opt out of Adroll and their partners' advertising.

Our site uses a form to collect information (name and email address) from visitors who sign up for our Newsletter. This information is used to provide them with periodic updates on new classroom rugs and other new styles offered at KidCarpet.com. This information is kept private and is not shared with any other party.

Our site uses an order form for customers to order products. We collect visitor's contact information (like their e-mail address) and financial information (like their credit card numbers). Contact information from the order form is only used to fulfill customer's requests. The customer's contact information is only used to allow KidCarpet.com representatives to contact customers when necessary. Financial information that is collected is used only to charge the customer for products and services they request.

Contacting the Web Site:

If you have any questions about this privacy statement, the practices of this site, or your dealings with KidCarpet.com, you can contact: Jim Banks KidCarpet.com 888-308-4884 contact page

It's been a year since I received the rug, and I just wanted to drop you a quick note to let you know what a wonderful addition your carpet has been to my classroom. It has gone through the trenches of a Michigan muddy fall and spring and I was pretty concerned that my kids had soiled it beyond cleaning, but when I walked in this morning, it was like I had a brand new carpet again. The janitor staff told me it cleaned up so easy. It was the highlight of my morning. Not only did you give me a great carpet for my kids to use, but it is durable and cleans up GREAT. I'm delighted.

Marsha - Michigan

Dear Kidcarpet:

I cannot thank you enough for your assistance in getting my football field rug shipped in time for my after state testing Super Bowl party for my students. Mike Johnson from the Atlanta Falcons came for the celebration and the rug was a perfect meeting place for our MVP awards ceremony Your customer service team went out of their way (even giving me their personal cell phone numbers) and were extremely kind and professional. We LOVE the rug and it will be enjoyed by 5th grade MVPs for years to come! Please see the attached picture.

Jamie RickmanPleasant Grove Elementary 5th Grade

We LOVE our Kid's Carpet. It's too cute!! We have dull blue/gray/black carpeting. Just laying down our new Kid's Carpet really brightened up the space and pulls everything together In our library at the Family Resource Center! Kid's really enjoy and respond to the space -they know it is especially for them.This picture shows how cute it looks! Thanks again for your help!

Aleena Erickson - Surprise, AZ

Sandra, I got my carpet yesterday and I looooooooooooooooooooooove it! I'm designing a nursery in my home in anticipation of my first grandchild due on June 20th and it's perfect! The colors really make the room pop and provides a great focal point for the room. Thank you for giving me such great service when I needed to change the size of the carpet after ordering it and thanks to your company for filling the order so quickly.

Mallory Swinson - West Palm Beach, FL

OMG OMG OMG, my sons vroom vroom carpet just came and we are in love, he literally laid down on it and was saying mommy i love it thank you, i am more than a satisfied customer!!!!! I couldn't even get the entire rug in the shot!

Angela Petras Muniz

Hello, We just purchased the 6x8 Outer Space Rug and I wanted to comment on our experience with your company.

First and most importantly, I spoke with the same woman twice, once last week and once this morning (Feb. 13). She was extremely helpful, articulate and polite: Everything that is desired but uncommon in today's world of robots, outsourcing and elevator music waiting lines. Since your market is competitive she deserves much of the credit for your sale and your highest accolades.

Second, your willingness to ship out samples was key in our decision to buy. Reading descriptions or seeing pictures or even feeling samples hung on a rack do not do the product justice. I'd never have believed the rug could be comfortable, but, laying it on the wood floor I am easily able to kneel without discomfort. I wanted a flat rug that would be cozy, comfy, attractive and importantly PLAYABLE for the boys. I had them build puzzles on it, drive cars on it, make block towers on it, etc... I was even taking notes on a single sheet of paper using a ball point pen this morning while I talked with your exemplary customer service woman.

Top marks all around.

Roderic Sisk - Sequim, WA

To Jim, who handled my order, and to anyone else involved. Thank you for your excellent and personal service. The star rug was at my door yesterday afternoon. I purchased the rug as a surprise gift for my daughter's new first grade classroom. Today was her first day as a new teacher. I was so pleased to be able to give it to her and have it in her room for the students today. It was the perfect accent to complete the classroom. I understand that we all have "jobs" to do and try to do it well but wanted you to know that all of your efforts and the time you took to do this had a great and positive effect. This wasn't just "a rug". It was an important thing for me for my daughter and I wanted to let you all know. Thanks everybody!

Maureen Josh

Hi, I just wanted to let you know how much we are enjoying our rug. We purchased the rug 5 years ago, when our first daughter was born. It has moved houses 4 times, but as soon as it is put down, our children feel at home. What has most impressed us, is how well the rug wears. It looks as good now as it did when we bought it, as it has had LOTS of heavy use. We bought it because we liked it's look, we love it more everyday because it still looks so good!

Thank you!

Heidi Priu - McLean, VA PS We recommend your company to everyone who sees the rug.

Our family just made our first carpet purchase with your company and we want to write and let you know that we decided to purchase from "kidcarpet.com" because of the fabulous customer service provided by Lindsay, on your team. She even went so far as to research how the carpet was going to be cut if we went with a 12X9 instead of a 12X6 carpet and she called us back with the explanation. No one at any other company was as knowledgeable, thorough, professional AND friendly as Lindsay. You have a tremendous asset on your team and when we find ourselves needing carpet again, we will call your company first and ask for her!

By the way, the carpet arrived today and it is EXACTLY as Lindsay described. The whole family is thrilled with how it looks in our basement and the kids immediately started playing hopscotch and tic-tac-toe. (When I picked them up tonight, they asked me if they could go out and play when we got home. I told them it was raining so they couldn't play outside but I had a surprise for them. I wish you could have seen the looks on their faces when they saw the new carpet. It's worth every penny. Their reaction "now we can have fun playing hopscotch INSIDE even when it's raining. This is GREAT!)

Thanks so much!

Amy Reich - Leesburg, VA

You are one impressive company. Your website it fantastic. I searched long and hard for just the right rug and then appreciated your BBB record, your security features and the ease of use of your site.

To receive a reply to my question so quickly... on a Sunday morning no less, is amazing.

I love the rug. The colors are brilliant just as pictured on your site. I can't wait for the kids to see it on Monday morning. Thank you, thank you, thank you!!!

Nan Stephens- Seattle, WA

We ordered a Kid Carpet for our 5-year-old son, Sam. It's the baseball diamond carpet, which we put in his room. He loved it from the moment he saw it. To our surprise, he used the carpet to play make-believe baseball games with his toys and dolls. His teddy bears sat on his bed "watching" the game from the "bleachers." Because Sam's room is on the small side, we moved the carpet downstairs to his playroom. Now he has room to play all the time, as much as he can. We will soon be ordering a new Kid Carpet for his room again.

In the picture (taken in our home in Arlington, Virginia), Sam is hitting a home run and ready to run the bases himself. He loves his Kid Carpet. We love it, too. Thank you!

I purchased a KidCarpet for my twin boys’ nursery. I was very impressed by how vibrant and cheerful it made the room. I wanted a Noah’s Ark theme, and your carpet was the perfect carpet to make that impact as soon as anyone walks into the room. The animal pictures will be great for teaching to them names of animals, especially as they are just crawling now. I love the carpet.

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KidCarpet.com was the first store to specialize in kids' rugs and children's carpet. We are also the only store on the planet that has our own mill, so we can offer huge savings on classroom rugs and carpets for play.