23 Common Black Ops 3 Problems & Fixes

This is what you need to know about the most common Black Ops 3 problems and how to fix them if you run into a game-stopping issue on PS4, Xbox One and PC.

After months of play, major Black Ops 3 updates and many Black Ops 3 hotfixes there are still a number of Call of Duty: Black Ops 3 problems that can stop you from playing, prevent you from earning camos, unlocking challenges, dealing with Black Ops 3 server problems, spending Call of Duty points and more.

From the frustrating Black Ops 3 ABC error and other problems, we’ll walk you through how to fix Black Ops 3 problems. We focus on the Black Ops 3 problems that can ruin the experience on Xbox One, PS4 and PC that we see most.

We also share what to do if you get prompted to buy the new Black Ops 3 DLC after you buy a season pass and what to try if you get a Black Ops 3 Connection Interrupted error message.

The June Black Ops 3 update delivered Contracts and Blackjack, but that’s not all There is currently a problem with the Cryptokeys you earn in a match and contract Cryptokeys that can leave you missing rewards from contracts.

There is nothing you can do to fix this Call of Duty: Black Ops 3 problem other than wait. Treyarch knows what is wrong and is working on a fix. It’s not clear if this will come behind the scenes or if it will require a hotfix.

Most of the Call of Duty: Black Ops 3 problems take place in multiplayer, but there are some in Zombies mode that you need to know about as well. These are the most common issues, bugs and problems that can slow you down — and how to fix them on your own.

How to fix common Black Ops 3 problems.

The fixes for the most common Call of Duty: Black Ops 3 problems vary slightly from one console to the next and to PC, but this guide will help you solve these bugs and issues and get back to playing.

Fix Black Ops 3 ABC Error

The Black OPs 3 ABC error is a common problem, and there are steps you can take to try and fix it.

One of the most frustrating Call of Duty: Black Ops 3 problems is the A.B.C. error message that some users see when they try to connect to a game.

If you see the A.B.C.-.-.F.G.-.-.-.K.-.-.N.-.-.Q.-.S.-.-.-.-.X.-.-. ?? error message on Call of Duty: Black Ops 3 there is a simple fix. This should also work with other ABC style error messages including the A.-.-.-.-.F.G.H.I.J.K.-.-.N.-.-.Q.-.S.-.U.-.W.-.-.Z.

Restart the game. Wait in the main Call of Duty: Black Ops 3 title screen. That means do not press X or A right away. After about a minute an update should load. On the screen you will see a version starting with 48. instead of a lower number if you do this right.

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The actual version number changes very often as Treyarch shares hotfixes, so you may see a different number than the 48.4.12.5.0 that is the current hotfix.

Fix Black Ops 3 Crashes on PC

If you use AVG antivirus: Their latest version (16.71.7596) can crash BlackOps3.

If you are just starting to experience Black Ops 3 crashes on PC and you have AVG Antivirus, make sure you add an exception. The latest version of AVG, 16.71.7596 can crash Black Ops 3 on PC according to a developer at Treyarch.

You can open AVG and add an exception for Black Ops 3 to avoid the crash for now.

Fix Black Ops 3 Connection Interrupted Error

After the March Black Ops 3 update a number of players now see Connection Interrupted and then the game crashes to the main screen. This happened to us on the PS4 many times, but after completely restarting the PS4 we haven’t seen the issue again.

This is not a fix for everyone, as Activision is investigating the Black Ops 3 Connection Interrupted messages still.

If you see these you should turn off your Xbox One or PS4 and unplug it for a few minutes and then try again. This won’t work for everyone, but we’ve had good luck with it.

How to Fix Playlist Data is Newer Than Hosts Error

As part of the hotfix updates that Treyarch rolls out there may be times where you have a newer version of the playlist data than the host who you are trying to play with.

If this is someone you know, and you want to play with them, they need to exit the game, and then restart it to get the prompt to download the latest files. On Xbox One this includes pressing the menu button and choosing Quit. The process will vary on other consoles and PC.

After this is complete you should be able to play with or against each other. If you see this message in the general public matchmaking you may need to also restart your game to make sure you are on the latest files.

Fix Black Ops 3 Hitmarkers, Rubber Banding, Stuttering

If you are running into Black Ops 3 performance problems that include rubber banding and stuttering you should check out these fixes. This also can help fix Black Ops 3 hitmarker problems that many gamers love to blame for losing a gunfight.

Rubber banding – Your character is running toward a destination and then jumps back to where it was a few seconds prior.

Stuttering – An effect that makes your character appear to freeze and skip ahead while moving.

Hit marker delays – When it appears you have landed several shots on an enemy, yet the enemy is able to kill you with fewer shots fired back.

Activision offers a guide that outlines what you need to look into as you play and how you can diagnose these issues to get better performance.

Fix Black Ops 3 Camo Unlock Problems

There are scattered reports that kills are not counting towards unlocking the Burnt Camo. You need to get 50 kills with a weapon with no attachments to unlock this. You need to first unlock the Policia Camo with 100 headshots before kills count towards Burnt Camo.

If you still do not see your kills counting towards unlocking Camos in Call of Duty: Black Ops 3, Activision offers a three step fix.

Highlight the weapon in Custom Classes and select Personalize.

Select Weapon Prestige.

Select None to unequip Clan Tag and Kill Counter.

When you are done, and unlocked, you can set up the Prestige options again.

Fix Black Ops 3 Bloodthirsty Medal Problems

Even after many hotfixes and updates there are still some problems completing challenges that rely on Bloodthirsty medals. This includes unlocking the camos you need to get gold guns on Black Ops 3.

The two biggest issues when going for Bloodthirsty medals are while using a gun with the Varix optic or while using pistols Akimbo (dual). Both of these are bugged, so you should try to use another optic or avoid using akimbo while going for Bloodthirsty medals.

Black Ops 3 Dark Matter Problems

While you should be able to get most Dark Matter camo unlocks without many problems, there is one issue that some gamers are running into.

If you get one of the new Black Market weapons in Black Ops 3 you cannot unlock Dark Matter for it yet.

Fix Can’t Find Black Ops 3 Match on Xbox 360 or PS3

Some users who own the Xbox 360 or PS3 version of Call of Duty: Black Ops 3 cannot find a match to play in, which is troubling considering there is no single player mode.

If you join a lobby and you do not see the Vote: options in the lower left of the screen you should back out and join a new lobby or try a new game type. Activision is working on a more permanent fix.

Fix Black Ops 3 Crashes and Freezes

If you have trouble playing Call of Duty: Black Ops 3 on PC, PS4 or Xbox One due to crashes or freezes, you can follow these guides to fix those problems.

We’ve run into an issue where Black Ops 3 crashes to the home screen right after installing an update, after the checking files screen. Trying to do this process four times resulted in the game working fine since.

One other thing to do is exit to the home screen, use the menu button and then quit the game on Xbox One. You can also try turning your Xbox One or PS4 completely off to see if that solves the issue.

https://twitter.com/allanrubio5/status/677966092090793984

The next thing to try on any console is to update your console to the latest software or to update your PC to the latest Audio and Video drivers.

Check the game disc for abrasions or dirt. Make sure your console or PC is in a cool, well ventilated space.

On PS4, PS3, Xbox One or Xbox 360 you may also need to delete old files or clear the cache. Check out more of the details on Activision Support.

Fix Black Ops 3 Installation Problems

If you have trouble installing Call of Duty: Black Ops 3 there are some steps you can take.

When you encounter slow download you may need to pause and restart the download. This often speeds up the process.

Activision suggests updating to the latest version of software on your console and letting the Call of Duty: Black Ops 3 download and installation complete before you try to play.

Fix Xbox One Black Ops 3 Problems

Fix Xbox One Black Ops 3 problems.

Gamers who bought the digital Call of Duty: Black Ops 3 release for Xbox One may have trouble starting the game. If this happens to you, you may need to delete the game file and re-install it.

Activision tells users to go to My Games & Apps and then select Installed – Sort by size.

Users who see a Call of Duty: Black Ops 3 game size greater than 40GB should be good to go, but users with a game size less than 40GB will need to delete the file and install the game again.

Missing Nuk3town Bonus Item

How to get the Nuk3town map if it is missing in Black Ops 3.

If you pre-ordered Call of Duty: Black Ops 3 digitally on PS4 or Xbox One and you don’t have Nuk3town and GIANT maps there is an easy fix.

Users who run into missing Vials, Gobblegums or other items look at the recently acquired tab. If nothing shows up, contact support for your system.

Black Ops 3 Awakening DLC Season Pass Problems

One of the more troubling issues with the Awakening Black Ops 3 DLC on Xbox One is that some Season Pass owners are seeing prompts to buy the DLC even though they already own it. If you have this problem Activision recommends the following steps.

Launch Call of Duty: Black Ops III.

Go to the in-game Store.

Select Awakening under Map Packs. There will be a $14.99USD price in the corner, but you will not be charged for the content.

You will be taken to the Xbox Live store which will state that the map pack is Purchased.

Return to Call of Duty: Black Ops III to play the new DLC maps.

If you still have an issue you should contact Activision support or make sure that you redeemed your Season Pass code.

Call of Duty: Black Ops 3 Code Problems

If you attempt to use a Call of Duty: Black Ops 3 code to get a digital item you may run into issues. Two common problems are messages telling you the code is already in use or the code is invalid.

For users who do not see the code that they were supposed to get, check again in the packaging and if it is missing you will need to take it back to the retailer you purchased the game from.

Fix Black Ops 3 Stats Reset

Users may log in and find their Call of Duty: Black Ops 3 stats reset. If this happens it is likely due to one of the reasons below.

Playing on a shared connection — Data loss can occur over shared connections such as institutional (school) or corporate networks.

Playing on a Wi-Fi connection — Wireless connections tend to be unstable and can lead to data loss.

Quitting matches early — Data is routinely stored at the conclusion of each match. Leaving a match early can negatively impact data being saved from previous matches.

Exiting the game early — Leaving the game before a Public Match is complete could impact data from previous matches.

Playing in private matches with players you don’t know — Accepting Private Match invitations from players you don’t know can unknowingly enter you into a hacked lobby and/or leave you susceptible to corruption or loss of data.

Activision warns users not to play in private matches with users you don’t know as doing so can put you into a hacked lobby.

Fix Call of Duty: Black Ops 3 Connection & Server Problems

Fixes for common Black Ops 3 server problems.

If you are experiencing Call of Duty: Black Ops 3 lag there are some steps you can take locally to solve problems. Some issues will need to be dealt with by Activision. There are reports of connectivity issues that continue well after the release, but on your end you should try the following steps.

The first thing to try if you are placed into a match and experience Black Ops 3 lag after playing many good games is to back out and find a new lobby. More often than not this will fix the problem.

Run a Speedtest to see if your internet connection is fast enough to play. Try doing this in the browser on your console or the PC you are gaming from to get an accurate reading. If this is slow, check with your ISP or try restarting your router or modem.

The best way to play is with a wired connection. If you can temporarily run a network cable to your console instead of using a wireless connection this can solve many issues. If this works, you can plan out a long-term replacement and run cable.

Activision also recommends trying these four fixes to get connected if you have problems connecting to Call of Duty: Black Ops 3 games.

The official fix is to cap your FPS just below the refresh rate. Users also report changes to mouse polling rate or screen resolution can help.

Black Ops 3 Ban Problems

As we continue to play Call of Duty: Black Ops 3 we see increasingly intricate and amazing emblems and paintjobs on the weapons. With this creativity there are some users who are putting images that Activision deems inappropriate on the weapons and other customizable areas.

If this happens you may be banned from using Paintshop for a limited time or permanently. Activision states that there is an account review to prevent false positives. You cannot appeal or get this decision reversed. Here are more details.

Black Ops 3 Juggernog Problems

If your Juggernog fridge door is stuck, Activision shares an illustrated guide to open it. If you cannot use force to open it with the instructions below, you should turn it off for five minutes and try again.

Place left hand palm against the left side of the cooler unit.

Place the thumb of your left hand in the door cavity.

Place your right hand thumb in the door cavity, resting your palm on the front of the door.

Using your right hand, pull the door open toward yourself.

We are hearing reports of some damaged Call of Duty: Black Ops 3 Juggernog special editions, but don’t have any official word on how to get them replaced.

Black Ops 3: 7 Things You Need to Know After Christmas

Skipping Christmas, But Hoping for Black Ops 3 Double XP New Year Treat

There is no Christmas Black Ops 3 Double XP weekend, to help you level up faster. Although there is always hope for a New Years Eve Double XP event to roudn out the time off of work and school, nothing is confirmed yet.

Treyarch offered Double XP on Thanksgiving weekend, but so far there is no mention of Call of Duty Double XP weekend around Christmas that would allow new players to level up faster. With Double XP, you can unlock new weapons, Scorestreaks, specialists and tactical items faster.

Even without a Double Xp weekend, there will be a lot of new players, so you may be able to level up faster simply by taking out other new or inexperienced players. Don't forget to use our Black Ops 3 Guide to learn about wallrunning and other tips.

236 Comments

Mike

11/06/2015 at 12:51 pm

The update will not install for me. I bought both a hard copy and then the digital version. With the disc, if I go offline and install the game it will completely install, but once I turn the Internet back on it will prompt me to update the game, but the update will not install. I have uninstalled and reinstalled the game, reset my xbox, restored my Xbox to factory conditions, and even downloaded another game I hadn’t owned at that point, and the game and it’s update installed fine. I spent over 3 hours talking with both Xbox Support and Activision support and neither one was able to offer any help. Do you have any advice or suggestions? They would be most appreciated.

I updated my Xbox as it’s compulsory if you want to play online. I then updated the BO3 as it requested if you want to play it. Then when I tried to start the game it came up with an error…Disc unrecognised…clean the disc.

Anyway what ever updates you did before installing BO3, they must be deleted. THIS SOLUTION APPLIES TO ALL ERRORS !!!

* go to system settings, then – select STORAGE, then – HARD DRIVE, then – GAMES and APPS, then find Black Ops 3, – PRESS the Y BUTTON and delete the file.

* go to system settings, then – select STORAGE, then – HARD DRIVE, then – SYSTEM ITEMS, select your most recent System Cache file Update and delete it.

After this is done, play the disc let it run the updates again and it should work. Try and try again these steps until you progress and it works. Typically we assume downloading information is straight forward. However, if a download is interrupted and we cannot physically see that interruption, a piece of code may have been ‘dropped’, left out.

Yeah, After adjusting the settings in the function screen of the ps4, I am able to play 1-player campaign and multiplayer in full screen mode. Although when playing split screen coop and multiplayer, the width and height of the screen shrinks down. How can I have split screen multiplayer’s screen be adjusted to the fullest extensions of the television?

I’m having the same problem with the latest update it will download slow then hit a error. Something has to give. It should not be like this for anyone, I’ve been wanting to play this game since 2 days ago and my uplate won’t finish…I hope they fix this for us because I’m just gonna take my game back

Does anyone know if there’s a way to get back lost kill chain medals? I got my first medal the other day, but then I got disconnected in the middle of the match. Then after that I logged back on and saw that my kill chain medal wasn’t there anymore. I even have a recording of me getting it. Please Help

I’m getting a similar problem to you Mike. I installed Black Ops 3, played a bit of campaign offline and then switched on my Internet to download the 3gb update overnight. When I came back, it was only on 5%. When I went into the “Manage Call of Duty Black Ops 3” menu, it said that the update was closer to 47gb big?! I thought I was just seeing shit and that my Xbox got the update mixed up with the size of the game, but I don’t think it has. I’ve uninstalled the BO3 and I’m currently reinstalling it now in hopes that when I do the update it’ll make a difference, but somehow I don’t think it will.

Am I retarded or is this just my Xbox? Is the update 3gb or 47gb big? I’m really confused and I honestly don’t have much of a clue as to how the Xbox One works as I hardly ever play it and I find the layout a little too complicated for my liking, so if anyone could explain what’s going on, it would be appreciated.

I tried that and it didn’t work for me. I even restored my Xbox to factory conditions. Nothing has worked. I contacted Activision and they said no one has reported this problem yet, so if you have any desire to get it fixed, make sure you report it to them because the more people who report it, the more serious they will take the issue! It’s “support dot Activision dot com”.

I have it on XBOX ONE and it would not let me add any local guests for any form of multiplayer. Haven’t got net at the moment so was just trying to play offline but would not let me. Is that the same problem you have?

“Once your PS4 has version 33.1.9.1 or higher and the Xbox One has 33.1.9.2 or higher you can proceed and you should no longer get the Call of Duty: Black Ops 3 A.B.C. error.”

my xbox one shows 33.1.9.2 and still gives me the server is down error… im honestly irrate that i spent 60$ on this game i have owned for 24 hours and yet still cannot play… Lets get our s*** together activsion

Keep getting error message telling me that my account can’t play. I’m a gold member, smh I played the beta. I have the digital and hard copy for the One… I’m pissed that I cannot play live. I have everyone sending me invites and waiting on me to join… This launch party sucks big ol’ hairy monkey balls! Jus Sayin’

Mine took forever too. Something like 6 hours only to be at 49% so I uninstalled it and then disconnected from Xbox live and then reinstalled it and it’s installing much quicker now. I uninstalled it, took the disc out, then put it back in. It said it would need a 3gb update in order to play online so I hit update later so that it would go ahead and install quicker. Then I signed out from Xbox live and it’s installing 20 times faster this time.

G’day Guys! Also having a problem with the 3gb Update. However the main issue I’m having, is trying to play OFFLINE on Co-Op Split screen either in Campaign, or Zombies. I start with my account, then add my brothers account (so he can play) then it says “Add another controller to play split-screen”…..HOW!? I’ve already added 2 controllers, I even went into settings to put a controller on the Profile, HELP!!

Just try restarting your console. When you start up black ops let t sit on the start screen for a minute or two then press x to continue that worked for me yesterday and today. Active should be making a patch to fix this asap I can keep you up date as best I can. My,gamer tag is tirrell1984

Having multiplayer issues on ps4. Night of release no issues. Friday was good up to 7pm. Started to notice when in party, it would split us up. Saturday, can’t play full match online. Saying connection era migrating hosts or can’t connect to server. Also, when inviting friends the list goes crazy on its own. It put me in games vs myself when in party.

Where can I get my money back! Either I’m disconnected from game when I’m having a good game with no credit or everyone with poor connections are slaying it with no chance to shoot back… No more activision games for me… I give you my money and you give me crap!

I’ve been “connecting to online service” since 8pm its now 11pm, it goes from “checking files” to “downloading” and hardly ever gets passed 1%, it got up to 6% once, I left the room came back and it went DOWN to 2%, I don’t know how I lost percentage points but this is very frustrating I haven’t even gotten to play the game yet!! wtf!

is this for ps3 or ps4 or xbox , im having the same issue oesnt load the game goes up to a certain percent then stops and says suggest action , says turn of and on modem and I do it and does the same thing.

hey if your still having a problem, i got the game from buying it online and the game needs to be updated to the newest update. what you should do if you bought it online is to open the file that says digital something. open that and it’ll start the game and itll update the version. that worked for me. i was having the same problem as you.

Im on ps3 and i unlocked my gold camo for XR-2 but i cant see it in the camo list. it says ive unlocked it and theres the little 1 at the top showing theres a new unlock but it is not there. Can anyone help?

Hey guys, I had downloaded the Black Ops 3 in my xbox360 and it works when it really want!!! I have not received any response from Xbox support, they say that they are working on it. Additionally I cannot play zombies mode with anybody, I cannot split screen. And even more, the game came in spanish and if I go to system settings and change the language to english, the zombie mode does not charge at all showing an error. Any of you has had the same issues???

You have to add a guest first. On your xbox home screen click on your gamer pic and then go down to “Add guest”. You have to set up a guest profile first. Then, once you’re in the game, go to any main menu where it shows your name in the top right corner and says “1/4 players” and then the guest account can hit the “A” button to join.

I’m having problems using bo3 zombies local on PS4 I try playing split screen on zombies and when I click on it it always says you have to disband party something like that can someone please help me I don’t have internet

For Xbox 360 it would not let me download to a USB but I cleared the hard drive storage and it turns out the first update is 1.8g after I transfered all my others shit over and cleared the hard drive it downloaded fine and works fine now

can someone please help me out! i just bough black ops 3 for 360 but when i play multiplayer the graphics are not as good as seen in the video its almost like im playing beta version, i have no idea what to do, maby my settings are not right but the graphics compared to 360 in the video to mine are awful.

Can anyone help??? I recently purchased the £80 digital download on Xbox one which came with the season pass and nuke town, the giant and two personalisation packs, but for some reason personalisation packs are showing (e.g camo’s ect) and it’s telling me I need to buy the season pass but it came with the purchase, I’ve uninstalled everything and reinstalled it but it doesn’t seem to work, any help is great full!

Question for all: I have xbox 360 version and is it possible to play split screen zombies online or offline? Also add me to the list of those who can’t join a game online unless it’s a solo game. Frickin sucks!!!

My son bought this game with his money, all excited! Just to have it not load. He has a PS3 and the game keeps prompting him to install an update, however the update will not install? What can I do to fix this for him? Please advise.

Absolutely unbelievable. If I didn’t want to play this game so bad I wouldn’t returned it already. I have literally experienced every issue that everybody has been saying, except for the ones where they actually play because I haven’t even been able to do that yet!! My wifi is above average so there’s no reason for all these issues, for such a large game release, you would think multiple bugs, errors, and issue’s wouldn’t be so abundant.

Whenever I load The Giant on PC, the intro works fine, but then the game crashes. SoE works perfectly fine, same with Multiplayer.I’ll describe how it crashes, So I click The Giant, I skip the intro (I tried not skipping) then my screen is black, then it turns a darker shade of black, then back again. The game is completely immobile now, I have have to close the game from Task Manger. Halp plz.

I have the xbox 360 and it took 3 hours to download this, and it restarted several times. when it was done only the original black ops was downloaded which I never wanted in the first place and now it won’t give me the option of downloading the new game. POS.

Hello Guy’s i have problem im [PS4] i pre-oreder BO3 it came with the , The Gaint , Nuk3Town , i deleted the Nuk3Town downloading i want to re download it i cant find it anywhere i cant find it in store and cant find it add-ons of Blackops3 is it gone for ever or theres way to download it. i have my game fully installed and i can play the gaint but i can find nuk3town pls help me

Hi i have problem [PS4] i pre-orderd the Black ops 3 it came with the Map . The Giant and nuk3town when the nuk3town is downloading i deleted it by mistake i wanted to re download it i didnt see it in Store or add-ons of BO3 but when i played the game i click in-game store of Bo3 i found it i see the nuk3town it says i bought it when i click it to download it , it transfer me to the store a loading screen comes then it says [ No content found ] pls HELP ME HOW TO RE DOWNLOAD IT IM [Ps4] pls pls help me

So i bought the disc on Xbox one, installed it. Then i bought the season pass and it said “successful.” However, when i open the season pass in the store, it only has the option to buy it online. I tried re-entering my code and it said already used. so to trouble shoot i restarted my Xbox -that didn’t work, then I uninstalled and reinstalled the game and the season pass still doesn’t work. what can I do to get my season pass working? Tips? help please. Thank you

Had the game for a week and it still will not get past the initial download on PS3. I get an error message every time after an hour of it trying to download. SUGGESTIONS!?!?!? Sure would be nice to finally play the d*#n thing.

We can’t move! My brother and I have gone through 4 controllers and tested them out in other games, so it isn’t the controller. We will randomly be unable to sprint then eventually unable to move at all during multiplayer matches. It isn’t a disconnect from the servers either because we can still activate our killstreaks and see people moving. Have no idea how to fix this…

So on my Xbox 360 I have black ops 3 and for one of my guns I have the gold cameo but I’m not able to choose it or even see it with the other camos so is this just for Xbox 360 because I’m pretty upset that I can’t put my gold camo on so yeah help me out figure it out please and thank you

Anyone else had the same problem on the 360 with zombies? Before the update you could re-pack your weapons (pack-a-punch) and get special stuff on your guns, since the update the other day it won’t let us, and this is obviously meant to be part of the game! If they remove any more content from it, won’t even be able to call it a COD game.

I’m trying to play zombies online on the 360 and it doesn’t work it just sits there and does nothing. Anyone else having this problem. I can play Multiplayer just fine but zombies just doesn’t want to work.

I have had this game for a week and spend more time trying to get into a game or getting disconnected during a match than actually enjoying my purchase. This is the most bugged game I have ever played and am severely disappointed that it was actually released with the issues it has. If you have not bought it yet, I would urge you to wait a few weeks in the hopes that fixes are posted by the powers that be. If not, you may find yourself so frustrated that you end up writing a post like this and out 60 bucks…

abc error still occours at 37000 guess those freaking morons still have not figured out how to make a patch to be able to force update it admin no admin waiting at both menu screens or not for 1 hr still wont update this game is the most frustrating game i ever bought nice to have season pass and still have to deal with this stuff to play it is just ridiculous

I’ve had this game since it first came out and have played in maybe 5 public zombie matches. I still can’t get into a public match after a month of release, anyone else still experiencing public match making problems on xbox 360 ???

I tried to download the first compatability update which is like 100 kb or so, it starts to download, then says my device is full. I checked my storage and both my hard drive and flash drive have atleast 1 gb free, help me!

Can anyone help? I recently bought bo3 a few days ago and it was awsome. No problems what so ever. Last.night i whent to play zombies and the graphics ar all messd up. Its a.major issue playing zombies now. These graphics errors include, me not being able too see the beast when in beast mode. Some zombies are only floating heads. Those guys in the red capes are invisible. I cant see my secpndary weappn. Ot really sucks, and its only 3 days old. Any suggestions?

My second post. Still many issues on the 360 version, still no fixes. Takes forever to connect still, get disconnected regularly, continual crashing, strange and various error messages, and now my created classes keep disappearing! It is a good game…when you can actually play it. But I have reached that point. Stores need to change their policies on game returns because at this point, I am really wanting my money back. Methinks this is the last Activision game I will buy as it seems ( judging from these numerous posts) that the powers that be seem to be disinterested in FIXING these issues.

I have been having a MP issue where I lie down (prone) and get kicked for lack of activity. At first I thought I must have fell asleep and not moved the control but it happened again while I was aiming and about to shoot. It has become clear that if in the prone position for an extended time (30 second) you need to make sure you move using L3 or fire otherwise you get kicked. Looking using R3, aiming or even bringing up the score sheet (touch pad) does not stop you being kicked. Never had this issue before the latest update.

my title screen is glitched, whenever i load it in, the whole torso of the person on the title screen is missing, the weapon is half missing, half not, and it’s in a “persistant display” as i would ca it where everything that moves creates a copyof itself behind it, and im even having problems getting onto campaign. is there a fix for this?

I have completely deleted the game of my ps4 re-installed it so I could start a joint campaign game with my husband but instead of our characters being male like I did first I wanted to play as the female character, even after deleting as I stated it keeps going with the male character does anyone know why?

Hey, My BLACK OPS 3 on the PS$ only lets me play zombies that also one episode. No campaign mode or anything. Keeps saying still installing ( it shows fully installed on the system as well). Ive updated it ive updated the software as well. Its pretty confusing for me. Could anybody help me out a little bit please.

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Ok I hope this helps. My blk ops3 crashed last night and I accidentally put it in power save mode got passed at it taking so long so I unplugged it. Then when I turned it back on it kept ejecting the disc and said it couldn’t be read, so then I erased the black ops completely off the ps4 and started over again. (Do this with your internet completely disconnected so you dont erase your saved data.) The reconnect your internet. When I did that it never wanted to install properly and then I was like ooooo crap. The dam disc just kept ejecting. So now this is what I did to get it to read the disc and work. Turn off the ps4 and take the disc out. Now start the ps4 and keep holding down the power button till you hear a 2nd beep. Ok now a menu will pop up. I clicked on update. (Now when I clicked on update on the regular menu when the ps4 ran normally it said I didn’t need to update, and now it says it does. Weird.) Now I did the update and then put to call of duty back in and installed it all over again and it ran perfect and all my saved data was still there. Now there are more options on that 2nd beep menu so if this didn’t help try those, but make sure you Internet connection is off so you don’t erase your online saved data. If it erases your down loads that’s fine you can always download again.

Okae i have a ps4 i brought the season pass a couple months agond i got Giant map pack i played it and i brought my system to a friends house to play the map pack Giant and it was gone i geg home tryed to play it again and it was still missing i checked everything it say injave it purchased but its not appearing

me and my friend like to play zombies on the ps4 but always have lagging issues. i live in calgary alberta and he lives i kelowna bc.when i play with friends in my local area calgary we have no issues at all these issues have always been the same on ps3 and ps4 we both have good internet witch is not an issue can some one help?????

Hi! When playing splitscreen games there is no read out of who is killing who. Also, there is no box with the players calling card etc that shows who killed you. I’ve noticed this in public and private matches.

My game is not working, i get killed in 30 seconds, i walk forward and then get taken back, I’m prestige 2 but get put with lower people, they all seem to be working fine and mine is not. I can’t even play the game no more its got that bad, it keep lagging.

I have the season pass, every dlc and map out to date on ps4 but when I go to play, the game says I havent downloaded anything and directs me to playstation store to download it but ive already downloaded it so it just says purchased

hI guys Im written this because I have a huge problem with bo3 the first day it was all good but with the recent update when I found I game it load very very slowly and sometimes it even kick me out , if it let me go in the game the textures doesn’t load and theres a lot of lag that is impossible to play I check my ping but it was at the maximum speed… I really need help guys . oh and BTW the campaign doesn’t have any problems thanks for the support I hope that someone can help me.

Hi All, Ever since I got Black Ops 3 for xbox one I cannot find a lobby. My NAT is open and I have opened port 3075. Even Microsoft Support cannot help. The only way I can play online is if I join a friend or a previously met player. And this has been ongoing since November 2015. Finally got fed up with Microsoft so I thought I would try and see if anyone else has the same issue.

Earler today black ops 3 had an update and this evening When I went to continue playing The campaign that I had started a few weeks ago I knows it had started me completely over on the campaign and took away all of my achievements!! Not happy at all anybody else have this happen to them and is there anything you can do to fix it ?

My game is corrupted for bo3 and worse i got the season pass its can play but everytime i load it it makes me restart everything like campaign and classes plz help as fast as you can and if plz email me at. [email protected]

Somebody help please I had $50 pan money to buy the season pass which I did, then I went to the bo3 in game store, and it says it’s purchased but for some reason, they are not showing up to play or even download. If you know what is going on please reply it is much appreciated

Hey i got a problem with my xbox 360, when i p[ut the game in to play, i click play, then it takes me to black screen and then it would go back to the home menu, i just got the game and installed the update

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I unlocked the diamond camo for sniper rifles and have the video to prove it. the game then lagged me out and when I reentered the game, I no longer had diamond, gold, or chameleon camo that I had unlocked. I had to get the last bloodthirsty again but when I did the game still didn’t unlock diamond for me. how do I fix this?

I have literally earned gold camo 3 times now for the kn but every time the match ends it takes away the camo even tho in the game it says I unlocked gold. Worst freaking lag, Internet errors, glitches and many other problems that need to be addressed. Use to love the cod series now they just suck.

I never play online in fact my PS4 is never on the internet that until i bought COD black ops 3 i have played all the COD games and love them all, i do not understand why i need to be online to play black ops3? i had to buy a router for this too so an extra 50$…… go figure for someone who does not even play multi player

For anyone having the “lost connection to host” error. I couldn’t even play this game, but what worked for me was going into the video folder in the Black Ops III installation folder and finding “cp_genericsafehouse_load_loadingmovie.mkv” and adding a 1 or changing the name. Campaign, nightmare mode and dead ops should work now (dont worry about brief blue or black screen). And to make Zombies work, rename “zm_zod_load_zodloadingmovie.mkv” and it should work now. You’re welcome. If this doesn’t help, I have no idea.

In zombies, my haymaker is level 8 but its stuck there. It doesnt want to level up and is stuck at the same level progress. I know that one of the solutions is to open e new account, but im nearly prestige 4 and i have all those high round i dont wanna reach anymore. Please can somebody give me a solution?

Worst software from Call of Duty. Too many bugs for the amount of time Call of Duty has been around. someone needs to be fired. Looks like I finally gave up on call of duty and now there’s a replacement-The Division!!

So twisted me and my brother have ps3 systems and anyone who thinks that ps3 and Xbox 360 are all that then why do they make certain games for both. But anyway we both have black ops 3 and we have enough space for the update but it won’t let finish the update just goes to an error screen. In my opinion with all the issues that we have had with the game we should all get our money back why sell a game without testing it out for issues before it was sold in stores

So, basically, this game is just as bad as AW? I mean, there is literally no aspect of the game that is working properly. I live in Washington state, and normally connect to the one west coast server that actually exists, in California. This is bad enough because I ping this server at 50 to 66ms. There is no server in Seattle, and never has been, so my 14ms ping to Seattle is useless. Today, I have not connected to one game through the west coast server, but have been connecting to Iowa and North Carolina, at 132ms ping. Just FYI, there is one west coast server that over half the United States, Canada, and all of Mexico connect to, from east Texas to the west coast. There are 10 servers East of Texas, but still, we have people in Florida, and even below Cuba joining games hosted out of California. This lack of servers is absolutely ridiculous if you take these factors into consideration:

1. There is only ONE west coast server, and it takes over half the U.S. Canada, and Mexico players. So much lag right there, but we are forced to connect to it if we want to play. Force fed lag. Why? Stand by…

2. California players obviously play on the California server. These players usually connect at between 13 and 25ms ping. What does that mean for the people around the world that have to connect to this same server at 60 to 132ms ping? It means, get ready to die before you can even raise your weapon. The advantage that California players have over such a HUGE amount of players that are forced to connect to this one server is fully visible. Who are these Cali players? Usually, not always, but usually the people who are master prestige +200 ranks. Not a hard feat when you can literally see the enemy 1/2 second before they can see you, and your bullets hit like —— instead of — – – —. You get the picture there.

3. Is it a coincidence that the people you see in game with the new laser weapons are usually, not always, but usually, those people who are master prestige +200 ranks…which also means that these people are also usually, not always, but usually, the same people who have 13 to 25 ms ping and are in California, where the 1 west coast server is?

4. Where do most major streamers broadcast from? In my experience, it seems as if most broadcast from CA, AZ, NV, and the east coast, i.e. Chicago…but on my side of the U.S. mainly California. So, let us do the math to get to the heart of the in game face melting, fist clinching, OMFG screaming, can’t hardly stand to play the game, answer.

5. PPL west of Texas, this is why you get so pissed off when playing BO3. California, Arizona, and Nevada connect at 13 to 25ms ping for one reason: MARKETING!! What is the quickest way to spread word of a product? Marketing. What is the easiest way to control marketing? Target a specific audience that has had nothing but good results using a product. How do you keep that audience under control? Bonuses.

Simply put, I believe that this is the breakdown. We all know streaming is HUGE business and contributes to the wallets of those at Activisiion, in that, people want to play like the streamers, use the guns that the streamers have, and have games like the streamers have. Thus, people rush over and buy cod points to try to obtain these weapons that they see the streamers melting people with. Not to mention, the constant up talking of items in game and the game itself by these people. If this wasn’t a well known fact, do you really think Activisiion would have made the weapons ONLY obtainable via supply drops? They set a trap from day one by having people believe they have a chance at getting the weapons in a supply drop, showing certain people (streamers) who just happened to get the weapons in supply drops, and disallowing people to obtain the weapons any other way. Now, when we look at the entire picture, it is extremely clear: Streamer states like CA, NV, and AZ, on the west coast are all positioned around the 1 west coast server. The players in these states have extremely low ping and are intentionally matched up with people that have 2 and 3 times the ping they have. If they weren’t, people in Canada and Central U.S. would not connect to the server. But they are. I played a game last night where 5 California players in a party, and myself, were on a team against an entire 6 man team in Illinois. The lowest rank in the game, other than my prestige 3, was a master prestige +231. Why would there ever be a public match that was east vs. west? 3 states on the west coast literally run COD because everyone who connects to the server is at a disadvantage. Why do they run COD? Because nobody wants to watch a stream where an average player on an average connection plays other average players and has an average game. They want to see super ranked players melting with new weapons, dropping 50+ kills, over and over. The rest of us north, south, and east of these 3 states are simply casual gamers that are thrown into this one server for target practice for people with 13ms ping. Run across someone in one of these 3 states who is using a Marshall…you literally have no chance of even raising your gun to shoot before you die. Do yourself a favor if you connect to the west coast server. Next time you are in a game with that group of 3 or less people are stomping all over your face, at some time, send them a message that says “Are you in California? GG by the way.” This is the best possible way to get a real answer. COD is no longer a game. It is a business for streamers and professionals to make money. The only real game I ever play with COD is “how long can I play this crap before I break shit?” All I want to see is a game where the playing field is semi-balanced, and is targeted at the cod community instead of little kids with op shotguns, ridiculous snipers (hip firing a 3 round burst sniper rifle…wtf ever happened to that scope drift that caused you to have to hold your breath to shoot straight, or the Coriolis effect? Naah…that makes the game too fun…I mean hard…or, um…realistic…I would much rather get sweep sniped in a flipping water park map…

In closing, if you want COD back, like so many of us do, than do 1 thing…stop buying dlc and cod points. You are allowing “them” to put out crap content, knowing that they will recoup the losses from the game sales by selling you the chance to get one of those super neat-o one shot kill guns. If there are any people who still consider themselves fanboys of cod, which I’m sure there are few, but still some, feel free to reply and I will gladly send you proof of what I have said here via screenshots of Netduma player pings, server pings, and video clips.

Name of “that company” was misspelled on purpose, if anyone was looking…HAPPY RAGING ALL COD PLAYERS!!

I can’t connect, I have no clue why. The game starts to download when I press “Play Online”, then goes to 8 or 15 percent, then restarts. I have left it going for like 3 hours, and its getting nowhere. I have no clue why and any help will be appreciated.

BO3 my ps4 will download the “connecting to online service” up to 97% then restart. It’s restarted 7 times now. This is one of many issues that I have had with the COD games I have purchased for the PS4. So much time wasted. Time to look into another franchise.

My problem is something else please help me… I can’t even open the game it has a || on it and when I open it always a Says an error occurred and only thing I can do is get out. I don’t have any problem for storage 200g is free. please help

Idk if my disc is messed up or something but I just bought a used ps4 with bo3 and when I try running or even just waking it looks like he’s stuck on stuff and I know he’s not and then I tried it on free run mode and did the same thing

So a few days ago I tried downloading Black Ope 3’s Descent DLC pack (DLC 3) and I have a problem that is really pissing me off. I downloaded the pack along with the update (ver 1.13) and installed them and I wanted to try the new zombies map and the multiplayer maps but they are not there for some reason. If I play on Local, the maps aren’t even there. When I connect to the servers and try to play online, the maps are there but it’s as if I didn’t even buy them, the maps have that green arrow icon next to them which takes you to the PSN store to buy them, so I play along and I click on it anyway, it takes me to the PSN Store but it says that I already purchased it and installed it. So in short I downloaded the DLC pack but have no access at all to it. I tried everything from restarting my console a few times, I tried doing a safe mode restart, I tried rebuilding the PS4’s data base from safe mode and I still got nothing. I think my only solution is to delete the game, redownload it along with its updates & DLCs but that’s a very tedious process so if anyone knows of a fix or a solution to this, please let me know.

For xbox one, I have all the DLC’s downloaded but my DLC gobblegums don’t work! It says that i need to download the DLC in order to access these gobblegums even though I already have them downloaded. Please help!! (I have already tried uninstalling and installing back the DLC’s)

It shows : You did not sut down the game properly during your last session , would you like to start in safe mode.It doesn’t matter what I choose , It always says The Application ‘blackops3.exe’ has stoped.