Procedures

Client Procedures During COVID-19

ACTS is very concerned about the health and safety of our community, as well our staff.

We ask that you follow the guidelines of the CDC:

STAY HOME AS MUCH AS POSSIBLE

SELF-QUARANTINE IF YOU ARE FEELING ILL

WASH YOUR HANDS OFTEN

AVOID TOUCHING YOUR FACE

WEAR A CLOTH FACE COVER WHEN IN PUBLIC

PRACTICE SOCIAL DISTANCING

ACTS will continue to provide food, medical, and utility assistance to those in need in the community; and we are now reaching out to our surrounding communities.

To schedule an appointment, please call 803-642-5919. Appointments during this time of crisis are being scheduled in 15 minute increments. We ask that you donot arrive early for your appointment.

Once you arrive, please call 803-439-0958 to let the Food Pantry Assistant know you are in the driveway located on the right side of the building instead of the left.

PLEASE DO NOT GET OUT OF YOUR CAR.

Pop your trunk and be ready to show your ID to the assistant. The food will then be loaded into your trunk. However, if you need the food to be put into the car, we ask that you show your ID to the assistant, then the assistant will walk away from the car (social distancing). You may then get out of your vehicle and load the food into the vehicle yourself.

After loading, push the food cart up to the door and knock. The assistant will retrieve the food cart at that time.

Thank you for your cooperation while we respond to COVID-19 in our community.

Please remember:

YOU CANNOT SCHEDULE AN APPOINTMENT THROUGH THIS WEBSITE/FACEBOOK

YOU CANNOT SCHEDULE AN APPOINTMENT THROUGH VOICEMAIL.

YOU MUST SCHEDULE AN APPOINTMENT FOR SERVICES.

IF YOU NEED MEDICATION/REFILLS OR UTILITY ASSISTANCE, CONTACT US FOR FURTHER INSTRUCTIONS.