Lab Test at Home

HealWell24 is partnered with the top NABL certified labs in the
country. We also have a team of experienced phlebotomists, who
collect samples from patients’ home. Booking a lab test is quick
and easy. Once a patient books a test, the phlebotomist goes as
per agreed time slot and collects the blood/urine sample. These
are sent to our NABL certified lab partners. Within 24-48 hours,
of collecting the sample, we send out accurate reports to
patients via email.

covid campaign

In light of the recent outbreak of Coronavirus (COVID-19) across
various parts of the world, HealWell24 is taking all possible
steps to ensure the safety of our customers, partners,
medical,Paramedicals and employees in all the Mumbai Region.

We are continuously training and educating our delivery
partners on the best practices of personal hygiene, proper
method and frequency of hand washing/sanitising as well as
what to do in case they have any symptoms related to COVID-19.

We have asked our delivery partners to self quarantine or
reach out to a doctor immediately if they have any symptoms.
We will support our delivery partners financially during
this time.

Delivery partners are being sent various advisories on
COVID-19 released by the Ministry of Health & Family Affairs
to keep them updated on the situation.

We are especially emphasizing on best practices on how to
handle food packages to ensure safe and hygienic delivery.

We have also reached out to our merchant partners and advised
them on best practices to be followed by staff to maintain a
healthy and safe environment.

Weâ€™ll continue to reiterate best practices around patient
handling and drive availability of hand sanitizers across all.

In case you want to avoid contact with our Paramedic and Medical
partner, you can request instructions on our app or Customer
Support No 904-964-4996

We are confident that with the right practices, and adequate
social distancing, we can help curb the spread of COVID-19. We
cannot emphasise enough on washing your hands properly before you
eat any kind.

Should you have any concerns or suggestions about the matter,
please reach out to our customer support team at
care@healwell24.com.

Stay safe,
Team HealWell24

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