PM78443: AFTER SUCCESSFULLY CHECKING OUT A COMMUTE LICENSE, STARTING AMOS GRAPHICS WILL RESULT IN 'LICENSES ARE ALREADY IN USE' ERROR

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APAR status

Closed as program error.

Error description

After successfully checking out a commuter license via the
Commute Utility and disconnecting from the local network,
starting the IBM SPSS Amos 21 program will result in the
following error:
"All the available licenses for Amos are already in use."
Pressing the 'OK' button will close Amos Graphics and the
end-user cannot proceed in using our program.
Checking out a license should allow the end-user to use Amos
after disconnecting from the local network.
Issue occurs on WinXP 32-bit and Win Vista/7 32 & 64 bit.
Issue occurs when logged in as an Admin user or Standard user.

Local fix

This has been reported to IBM SPSS Amos development for
investigation. This issue will be addressed in the next Fix
Pack. Please refer to the Fix Pack schedule at
http://www-01.ibm.com/support/docview.wss?uid=swg21599157 for
information on upcoming Fix Packs.