Secret 28: Moving Your Organization from V to A

Excerpted from Zingerman’s Guide to Good Leading, Part 2:
A Lapsed Anarchist’s Approach to Being a Better Leader.

Here is a list of basic, but important, small things that leaders can (and by all rights ought to) do to be effective in their work. Unlike most of this book, what follows aren’t even remotely “secrets”—it’s all been said many times before. The radical thing would be to actually do them every day! If you believe, as I do, that the little things make all the difference, then this “secret” is a great place to start your leadership work. Following through, being consistent, and acting in caring and considerate ways are simple and old-fashioned, but, ultimately, they’re incredibly effective ways to raise energy and build a better business.