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1) Please print off these intructions - they will be needed later when internet access is not available.2) Save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.

There is a bit to do on the log - i can almost guaruntee ewido will remove something - it's also a good free tool to keep in your arsenal!

Launch ewido, there should be an icon on your desktop, double-click it.

The program will now open to the main screen.

When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.

You will need to update ewido to the latest definition files.

On the left hand side of the main screen click update.

Then click on Start Update.

The update will start and a progress bar will show the updates being installed.
(the status bar at the bottom will display ("Update successful") ewido manual updates

Once the updates are installed do the following:

Click on scanner

Click on Complete System Scan and the scan will begin.

You will be prompted to clean the first infection.

Select "Perform action on all infections", then proceed.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report

Click Save report.

Save the report .txt file to your desktop or a location where you can find it easily.

Close ewido security suite.

Post a new HJT log and the ewido log at the end! David

Hi and Welcome to bleeping computer!!

My name is David

Please do both of the following before we start if possible!:

1) Please print off these intructions - they will be needed later when internet access is not available.2) Save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.

There is a bit to do on the log - i can almost guaruntee ewido will remove something - it's also a good free tool to keep in your arsenal!

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

FIREWALL
Without a firewall your computer is succeptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. A tutorial on Firewalls and a listing of some available ones can be found here.

Microsoft Windows Update
Visit windowsupdate.com regularly. This will ensure your computer always has the latest security updates. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

SPYBOT - SEARCH & DESTROY
Download and install Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here

AD-AWARE
Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here

Unlike other programs, SpywareBlaster does not have to remain running in the background. A tutorial on installing & using this product can be found here

IE-SPYAD
IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here

MVPS HOST FILE
The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. It can be downloaded here - MVPS Hosts file

Update all these programs regularly. Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically. Here are some additional utilities that will further enhance your safety.

Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

Firefox - Use this alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.

Google Toolbar - Get the free google toolbar to help stop pop up windows.

CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

ERUNT - A useful freeware utility for users of Windows 2000/XP. It's made up of two parts - ERUNT & NTREGOPT.

ERUNT will create daily complete backups of your computer's Registry. Whilst System Restore does the same thing, a corrupt registry file may prevent Windows from booting & this effectively renders disables System Restore. With ERUNT, you're able to restore the damaged Registry.

NTREGOPT works by recreating each registry hive "from scratch", thus removing any slack space that may be left from previously modified or deleted keys. In other words, it compacts the Registry to a small size which allows Windows to load & perform faster.