Directors

Vincent St ClaireManaging Director

Vincent has over 25 years experience in the automotive sector, particularly in the leasing, fleet management, daily rental and insurance sectors. His most recent appointments have been as Managing Director of Arval one of the UK's largest leasing and fleet management companies, Operations Director at easyCar and Commercial Director of Rental Services at the AA.

To date he has been responsible for bringing innovation to the industry and has a strong track of operational, supplier management and developing long term customer partnerships.

Jonathon SmithChief Information Officer

Graduating from Aberystwyth University with a degree in International Politics and a specialism in the political use of the internet, Jonathon joined Fleet Assist in 2010 to manage our systems.

Following two years maintaining, patching and developing our previous systems, Jonathon has over the last 5 years been the architect of our acclaimed proprietary Atlas system onto which our business applications have now been migrated.

Outside work he spends much of his time coaching trampolining and gymnastics, as well as still attempting to do it himself.

Customer Relations

Karen EwerHead of Business Development

Karen joined Fleet Assist in January 2011 from Leaseplan where she worked in Customer Services and Purchasing. Prior to this Karen worked as a Marketing Manager within Ford where she was responsible for a team of 5 offering support to the Rental network. She has over 15 years’ experience in Customer Service which is invaluable to her role.

Karen’s primary role is to provide support and assistance to our customers, working with them to improve penetration into the Fleet Assist network and advising on efficiencies and cost savings.

As a mother of two boys, Karen spends most of her spare time with her family.

Cheryl BarrBusiness Development Manager

Cheryl joined Fleet Assist in 2015. Cheryl has worked in the Automotive Industry for over 18 years and has a wealth of Account Management experience.

She has held previous positions with Honda and Arval, her passion for achieving excellent customer service makes her an invaluable addition to the Business Development team.

Cheryl is responsible for working with our customers to increase network penetration and maximise cost savings.

In her spare time Cheryl enjoys training and competing her dressage horse.

Network Development

Chris CrowHead of Network Services

A qualified accountant and economist, Chris has been in the industry for over 20 years with roles including General Manager at Lex Vehicle Leasing, Head of Commercial Operations at Lloyds TSB Autolease, Risk Director at Hitachi Capital and Chief Editor at CAP Automotive.

Outside of work Chris volunteers for two local charities, tinkers with his classic car and keeps fit by exercising his beloved dog.

Mark DaviesNetwork Development Manager - North

Mark joined Fleet Assist in August 2010 from the Pendragon Group where he held the role of Service Manager for one of the largest Ford sites in the group.

With over 20 years experience in the automotive / fleet industry Mark initially started as a mechanic. He has more recently held a held a number of senior management positions in franchised dealerships and with vehicle manufacturers responsible for service maintenance and repair of vehicles.

Mark is responsible for the Network in the northern territory.

Stuart SilbyNetwork Development Manager - South

Stuart joined Fleet Assist in April 2009 from DHL Logistics and prior to this held a senior maintenance management role for a number of years at one of the UK's leading contract hire companies.

Stuart has over 30 years experience working in the automotive / fleet industry. He started as an apprentice mechanic and then progressively became more involved with the procurement, processing and management of various aspects of service maintenance and repair of fleet vehicles.

Stuart lives very locally to the office and is responsible for the network in the southern territory.

Technical Services

Mark BruceTechnical Services Manager

Mark joined Fleet Assist in August 2011 from Robinsons of Kimbolton where he held the role of Service Manager.

Mark is a qualified vehicle technician and, in addition to his time managing workshops, he has also worked as a maintenance control manager for vehicle leasing companies.

A big motorsport fan, when not supporting his two sons at their local football team, mark can be found watching Formula 1 on TV, dreaming of being the next Sebastian Vettel.

Ben BlomleyTechnical Services Controller

Ben joined Fleet Assist in March 2016 from Bells Motor Group in Northampton where he was a fully Qualified Master Technician for Kia and Mitsubishi.

Alongside his Technician role Ben also helped out with Workshop Control/Management.

Ben is a keen Football and Golf fan, having recently hung up his footballs boots Ben has turned his hand to Golf and has recently become a member of his local golf club. He is working hard to bring his handicap down and get that allusive hole in one.

Finance & HR

Lauren OttolanguiFinancial Administrator

Lauren joined Fleet Assist in June 2013 where her primary role was to provide admin support for Charlene. She has now transferred into the finance team where she is working towards her AAT Accounting qualification.

Prior to joining us, Lauren worked in retail but wanted to change into a more office based role.

In Laurens spare time, when she is not looking after her son, she loves shopping, shopping & more shopping! Aside from a bit of shopping, she enjoys catching up with friends and, being a huge Chelsea fan, watching football.

Service Booking

Carly Peacock LIMIService Booking Manager

Carly joined Fleet Assist in September 2012 and prior to this has worked in the call centre industry mainly for the insurance sector for over 8 years. She has worked her way up from a service advisor and held a number of senior management roles heading up and developing call centres.

She is responsible for all aspects of the service booking contact centre. Given her wealth of experience she is ensuring that we have on going initiatives in place to continually improve our customer experience.

Carly is rather a perfectionist and likes to spend her spare time taking pride in her and her partner's new home.

Administration

Charlene TurnerAdministration Manager

Charlene joined Fleet Assist in 2008 and manages the data entry on our various systems, runs reports for customers and garages to assist our field staff. In addition, Charlene is responsible for all of our general administration.

As an avid Top Gear fan she is also the office female Stig when it comes to driving! The rest of Charlene's time is spent with her children and family as well as cooking and reading with friends.

Dovile VilkaiteSales Administrator

Dove joined the Service Booking team at Fleet Assist in August 2012. Prior to joining Fleet Assist Dove was a Home Care Assistant so service booking was a completely new challenge, then in 2014 she moved to the Admin team.

Originally from Lithuania, Dove moved to the UK in 2006 and has enjoyed proving to herself and the rest of the team that with hard work and the right attitude anything is possible.

Coming from a traditional farming background, Dove spends her spare time looking after her vegetable allotment.

Rental

Stephen PolhillRental Administration Manager

Stephen joined Fleet Assist in January 2011 not long after completing his A Levels.

After working in the Service Booking team for 4 years, Stephen has moved to a role where he can utilise his experience and extensive knowledge in the technical and vehicle industry to manage the Rental Administration team.

Stephen is a pure petrolhead and when not in the office, he can be found driving around the country, cleaning and polishing cars or under the bonnet of his classic car.

Paula JonesRental Administrator

Paula joined Fleet Assist in October 2015 as part of the Service Booking Team before moving into our rental team in 2019.

Prior to joining Fleet Assist Paula worked in the call centre industry for about 7 years.

In her spare time she likes reading and spending time with her family.

IT

Rob AmosData Analyst

Rob joined Fleet Assist in April 2016. He joined us from the National Accident Helpline to expand our reporting and analytics capabilities.

Rob is a keen football fan and a lifelong fan of Manchester United. In the evenings he can be found playing squash.

Alex ChampkinJunior Web Developer

Alex joined Fleet Assist in August 2016. He joined us as an apprentice after completing his A Levels.

In his spare time he enjoys reading, listening to music and playing guitar.

Consultants

Mike SmithConsultant

Mike has over 30 years experience in the vehicle finance and fleet management industry.

Up until March 2003 he was Vice President of Shell Auto Finance, responsible for all operational activities including vehicle procurement, maintenance management and disposal.

Prior to joining Shell, Mike was with HSBC Vehicle Finance for 10 years where he was responsible for procurement and supplier management.

In his spare time, Mike is likely to be found strapped into the seat of a rally car or hurtling around a kart circuit at high speed.

Simon EnglishConsultant

Simon has worked either in, or as a supplier to the fleet industry since 1988.

He has held various board positions and was until 2002 the director responsible for Kwik-Fit Fleet in the UK.

Prior to his time with Kwik-Fit, Simon was Managing Director of Jessups Vehicle Contracts and before that he ran AT&T Capital Automotive Services. Simon retains a non-executive directorship for a venture capital backed business within the fleet industry.

An enthusiastic family man, when time allows he indulges his passion for golf and rugby.

Joanna CooperConsultant

Joanna joined Fleet Assist in August 2005 as Business Development Manager and now works on a number of projects for us a consultant.

Joanna has 22 years' industry experience and previously worked at a strategic account level within Kwik-Fit Fleet.