Salesforce.com makes another acqusition, this time snapping up a startup that fuses big data with CRM to let salespeople close deals faster. It's a company that has positioned itself as a Salesforce killer.

Microsoft is trying to make it simpler for small and medium customers to pick the best Office 365 plan for their needs, and this October it'll debut three new plans and start retiring three existing ones.

Big data remains one of the most dynamic segments of the IT industry with new products for data management and business analytics seemingly hitting the market every day. Here are 10 that made a splash in the first half of 2014.

Microsoft launched Office 365 globally three years ago and since then has cut pricing for the suite of cloud apps on several occasions. Now, it's raising Office 365 prices for some enterprise customers.

Microsoft customers were hit with two straight days of outages to its Exchange and Lync cloud services, but that's not stopping Microsoft from claiming its support team can respond quickly to customers' questions.

XChange Solution Provider 2015 is finally upon us and the timing couldn't be better. The premier channel event is happening March 1-3 in Dallas, bringing together 225 solution provider decision makers from across North America. CRN is at the event to provide news, analysis and a firsthand take from partners.