Mission Statement

bet365 is committed to Responsible Gambling. We promote gambling as an enjoyable leisure activity and we believe that gambling can only remain this way if you stay in control and gamble responsibly. However, we know that for some people gambling can stop being a harmless leisure activity and become a problem.

To assist you we offer a range of advice and account options to help you manage your gambling. These give you control of both the time and money you spend gambling.

Our customer service staff receive dedicated training on dealing with problem gambling issues and are available to listen and to support you in keeping control. If you would like to talk to someone here about problem gambling please Contact Us.

There are also a number of independent problem gambling support services who offer a range of contact methods together with free and confidential advice.

If you are concerned about your gambling you can click here to complete our problem gambling self-assessment, this will help you consider whether you may have a problem.

If you are concerned about the gambling behaviour of a friend or family member, you can find more information here.