Leads that are removed will not show in the Exclusions tab. Only invalid emails and unsubscribes will show. Removed leads will still have the list appear in the Memberships page of their profile. The list will appear as removed.

Restoring Leads

To restore a previously removed lead, do the following:

In SharpSpring's top toolbar, click Contacts > Lists.

Open the list that the desired lead is a member of.

In the Add New Member text bar, type the name of the desired lead.

Click the desired lead.

Click to enlarge.

Restored leads will appear in the list as manually added and will be nested under the Manually Added tab.

Leads that are hard-bounced or unsubscribed will appear in the Exclusions tab.

Note: A list's Exclusions tab counter will display the total number of leads currently excluded from the list and will only have hard bounced and unsubscribed contacts.