Description

This is online-only product. This rug is not available to see in the store.

Order Processing Time: 1 Business DayShipping Duration: 3-5 Business Days

Details

SKU: AC.30845

Design: 30845

Size: 3'-11" x 7'-1" / 120 CM x 217 CM

Type: Vintage Overdyed

Foundation: Cotton

Pile: Wool

Weave: Hand-Knotted

Style: Vintage

Note: During the shipping, the texture of the rug will be pressed and there may be some visible creases. Please note that, this is not a defect and it should be unnoticibale after few days.

We have made every effort to display the colors of our rugs as accurately as possible. But the colors may vary depending on display types and the physical lighting condition of your space.

Call before visit

To save your valuable time, we require 2-3 hours window to show you any selected rugs at our gallery. To make the process quicker, we would like you to email us or call us with the design number so that we can keep the rugs ready for you.

Return & Refund

Congratulations! You got FREE SHIPPING on this rug.

Trial
You may try a product at your place for 10-15 minutes where a representative of Carpet Culture will be present. The trial is offered to see if the rug perfectly fits your space. If you want to purchase the rug after trial, a representative will issue you an invoice and you can pay online via Debit/Credit card. Once the payment goes through, only then the representative will leave the premises with a delivery confirmation signature from you. For online orders, there will be no Trial policy available. If you would like to get trial, you have to come in person to our SoHo gallery.

RETURN From December 1, 2018, all sales are final. No return or refund will be issued for any sold rugs..

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days. For some items, refund may not be approved, but you will get store credit.

Late or missing refunds

If you haven’t received a refund yet-

First check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@carpet-culture.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange any item, call us at 212-219-2315

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

shipping

Delivery

Estimated between and

Get your rugs delivered within 7 business days. In most cases the rug gets delivered within 3 business days. We process orders within 2 business days.

RETURN Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be in the same condition that you received it.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days. For some items, refund may not be approved, but you will get store credit.

Late or missing refunds

If you haven’t received a refund yet-

First check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@carpet-culture.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange any item, call us at 212-219-2315

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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