Syncdocs Google Drive Forum » Tag: error - Recent Postshttps://www.syncdocs.com/forums/tags/error
Help on Google Drive syncen-USSun, 15 Sep 2019 11:18:14 +0000http://bbpress.org/?v=1.0.2qhttps://www.syncdocs.com/forums/search.php
Phil on "Problem syncing: cannot find the path and used by another process errors"https://www.syncdocs.com/forums/topic/problem-syncing-cannot-find-the-path-and-used-by-another-process-errors#post-11084
Fri, 28 Jul 2017 16:23:57 +0000Phil11084@https://www.syncdocs.com/forums/<p>I'm not sure why this is happening. It may be that some of your settings are excluding some files, or the Google conversion settings are not doing what you want. </p>
<p>I would recommend resetting the Syncdocs settings. You do this by clicking on the "Default Settings" button in the Advanced tab in the preferences. Note that this will reset all your settings except your credentials, so you will have to re-set up folders, sync options etc afterwards.
</p>mjezzini on "Problem syncing: cannot find the path and used by another process errors"https://www.syncdocs.com/forums/topic/problem-syncing-cannot-find-the-path-and-used-by-another-process-errors#post-11081
Thu, 27 Jul 2017 19:52:39 +0000mjezzini11081@https://www.syncdocs.com/forums/<p>I am syncing to C:\gdrive. I created and deleted a folder in C:\gdrive\Personal\ just to check if I had access permissions.</p>
<p>All my files are in google drive. I want to sync everything in there in C:\gdrive\.</p>
<p>At this point, I could delete everything in C:\gdrive\ and start again if that is of any help. I have not really use syncdocs lately. </p>
<p>I have not been working on C:\gdrive\, I first want to make sure I have all my files there, later I can check if the updating and uploading works.
</p>Phil on "Problem syncing: cannot find the path and used by another process errors"https://www.syncdocs.com/forums/topic/problem-syncing-cannot-find-the-path-and-used-by-another-process-errors#post-11080
Thu, 27 Jul 2017 15:43:13 +0000Phil11080@https://www.syncdocs.com/forums/<p>Were you originally syncing to C:\gdrive\Personal\ and then deleted the folder? Was this your primary sync folder location?
</p>mjezzini on "Problem syncing: cannot find the path and used by another process errors"https://www.syncdocs.com/forums/topic/problem-syncing-cannot-find-the-path-and-used-by-another-process-errors#post-11074
Wed, 26 Jul 2017 20:22:52 +0000mjezzini11074@https://www.syncdocs.com/forums/<p>CreateGDocLink error: (3) The system cannot find the path specified: [\\?\C:\gdrive\Personal\Focus Areas\HorizonsFocus\20K Roles\Old Versions\Areas of Life.gsheet]</p>
<p>The folder is not there, but I can manually create folders and files in C:\gdrive\Personal\</p>
<p>Download error on file C:\gdrive\UCC\Reference\Completed Projects\2016.zip, will retry later.</p>
<p>I can create files in that folder</p>
<p>The process cannot access the file because it is being used by another process: [\\?\C:\gdrive\UCC\Reference\Completed Projects\2016.zip.sdtmp]</p>
<p>I can delete that file</p>
<p>After Reset Cache, some more files were downloaded and then Syncdocs says that "All files up to date". Nevertheless, I have only a small portion of my files downloaded. I hit "Force Sync Now" but to no avail, since after a minute it finishes saying "All files up to date". I still have just a few files in my folder.
</p>Phil on "Problem syncing: cannot find the path and used by another process errors"https://www.syncdocs.com/forums/topic/problem-syncing-cannot-find-the-path-and-used-by-another-process-errors#post-11073
Wed, 26 Jul 2017 18:06:29 +0000Phil11073@https://www.syncdocs.com/forums/<p>Can you access these files mentioned in the log file, or do you also not have permissions? If you are on a Windows domain your Administrator might have changed your Group policy settings.</p>
<p>You can try resetting the cache, which will force a Google refresh. You do this by clicking on the "Reset Cache" button in the Advanced tab in the preferences.</p>
<p>These errors are not critical, Syncdocs will still sync, but won't be able to access files that you do not have permissions to see.
</p>mjezzini on "Problem syncing: cannot find the path and used by another process errors"https://www.syncdocs.com/forums/topic/problem-syncing-cannot-find-the-path-and-used-by-another-process-errors#post-11072
Tue, 25 Jul 2017 21:47:47 +0000mjezzini11072@https://www.syncdocs.com/forums/<p>I am using F-Secure as my antivirus.</p>
<p>I do not have administrator rights, as a matter of fact, that is the main reason for me using syncdocs over native google backup and sync.
</p>Phil on "Problem syncing: cannot find the path and used by another process errors"https://www.syncdocs.com/forums/topic/problem-syncing-cannot-find-the-path-and-used-by-another-process-errors#post-11071
Tue, 25 Jul 2017 16:30:29 +0000Phil11071@https://www.syncdocs.com/forums/<p>The errors are not critical, Syncdocs will try to re-sync the file when it is not locked.</p>
<p>There is one exception to this - we have seen that a certain anti-virus app can lock recently downloaded files for scanning. What anti-virus app are you using?</p>
<p>It could also be caused if Syncdocs does not have permissions to see some of the file changes made by Administrative users. You can run it as Administrator to give it these permissions. To do this:<br />
a. exit Syncdocs,<br />
b. then right click on the Syncdocs icon and select "Run as Administrator". You can also click on the "Always run Syncdocs as Admin" item in the Syncdocs Start Menu group.
</p>mjezzini on "Problem syncing: cannot find the path and used by another process errors"https://www.syncdocs.com/forums/topic/problem-syncing-cannot-find-the-path-and-used-by-another-process-errors#post-11069
Tue, 25 Jul 2017 00:05:57 +0000mjezzini11069@https://www.syncdocs.com/forums/<p>Hello,</p>
<p>My syncdocs is not working. See the next infro from my log file.</p>
<p>Google server info not available<br />
24/07/2017 14:57:42(ver. 6.963) CreateGDocLink error: (3) The system cannot find the path specified: [\\?\C:\gdrive\Personal\Focus Areas\HorizonsFocus\20K Roles\Old Versions\Areas of Life.gsheet]<br />
24/07/2017 14:57:42(ver. 6.963) CreateGDocLink error: (3) The system cannot find the path specified: [\\?\C:\gdrive\Personal\Focus Areas\HorizonsFocus\30K Objetivos anuales\140509 30K Objetivos 2014.gslides]<br />
24/07/2017 14:57:42(ver. 6.963) CreateGDocLink error: (3) The system cannot find the path specified: [\\?\C:\gdrive\Personal\Focus Areas\HorizonsFocus\30K Objetivos anuales\30K Old File\140214 30K Objetivos 2014.gslides]<br />
24/07/2017 14:57:42(ver. 6.963) CreateGDocLink error: (3) The system cannot find the path specified: [\\?\C:\gdrive\Personal\Focus Areas\Rutinas\Rutina Anual 2014.gdraw]<br />
24/07/2017 14:58:04(ver. 6.963) Download error on file C:\gdrive\UCC\Reference\Completed Projects\2016.zip, will retry later.<br />
(32) The process cannot access the file because it is being used by another process: [\\?\C:\gdrive\UCC\Reference\Completed Projects\2016.zip.sdtmp] System.IO.IOException : sd criticality=0<br />
Inner:<br />
Source: AlphaFS : sd criticality=0<br />
24/07/2017 14:58:04(ver. 6.963) General download warning: (32) The process cannot access the file because it is being used by another process: [\\?\C:\gdrive\UCC\Reference\Completed Projects\2016.zip.sdtmp]<br />
(32) The process cannot access the file because it is being used by another process: [\\?\C:\gdrive\UCC\Reference\Completed Projects\2016.zip.sdtmp] System.IO.IOException : sd criticality=1<br />
Inner:<br />
Source: AlphaFS : sd criticality=1<br />
24/07/2017 14:58:44(ver. 6.963) Log: sovl0<br />
24/07/2017 14:58:44(ver. 6.963) Platform: Win32NT<br />
24/07/2017 14:58:44(ver. 6.963) OS: Microsoft Windows NT 6.1.7601 Service Pack 1, SDv: 696, Refv: 6.963.32.709<br />
24/07/2017 14:58:44(ver. 6.963) Resolution: 1920x1028, DPI 96x96<br />
24/07/2017 14:58:44(ver. 6.963) Error log dump info done.<br />
24/07/2017 14:58:44(ver. 6.963) 9285 files and folders are using 12 GB<br />
24/07/2017 14:58:44(ver. 6.963) 0.3% of 10 TB used<br />
Google server info not available
</p>Spacelime on "Can't delete desktop shortcut"https://www.syncdocs.com/forums/topic/cant-delete-desktop-shortcut#post-11053
Thu, 13 Jul 2017 18:53:01 +0000Spacelime11053@https://www.syncdocs.com/forums/<p>Thank you for your help. I couldn't take ownership of the file so I contacted an admin. However he could not delete the file either, getting the 0x800710fe error. But following these instructions: <a href="http://www.thewindowsclub.com/fix-unexpected-error-keeping-deleting-file" rel="nofollow">http://www.thewindowsclub.com/fix-unexpected-error-keeping-deleting-file</a>, he went into the registry editor and created a new DWORD value called FormatDatabase at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CSC\Parameters and set it to "1". After a reboot I was able to delete the file.
</p>Andrew on "Can't delete desktop shortcut"https://www.syncdocs.com/forums/topic/cant-delete-desktop-shortcut#post-11050
Wed, 12 Jul 2017 10:50:57 +0000Andrew11050@https://www.syncdocs.com/forums/<p>Hi Olof,</p>
<p>Thanks for the detailed description. The shortcut is just a file on your desktop. What has probably happened is that the network Administrator has moved your desktop files to a network location through the "Roaming profiles" feature. </p>
<p>You can fix this by opening your desktop folder in Explorer, taking ownership of the file, and then deleting it.</p>
<p>It might also be that the Administrator on the network has taken ownership of the file, or that your company's Group Policies have changed. In this case the best thing to do is to talk to the network admin.
</p>Spacelime on "Can't delete desktop shortcut"https://www.syncdocs.com/forums/topic/cant-delete-desktop-shortcut#post-11048
Tue, 11 Jul 2017 22:14:49 +0000Spacelime11048@https://www.syncdocs.com/forums/<p>Hi!</p>
<p>I've been using SyncDocs for a couple of years and it has worked really well. However, in April this year I noticed that the "My Google Docs" shortcut on the desktop was transparent and that nothing happened when double clicking on it. I tried to delete it and got this error: "0x800710fe: This file is currently not available for use on this computer."</p>
<p>I googled it and it seems to have something to do with the "offline cashe". A suggestion was to make a registry modification in order to clear this cashe. However since this is my job computer I don't have administrator access. I figured that if a portable application was able to create the shortcut, there must be a way to delete it as well. Do you have any ideas as to why this happened?</p>
<p>Here is a screenshot of the icon: <a href="https://ibb.co/nh6mPa" rel="nofollow">https://ibb.co/nh6mPa</a></p>
<p>Thank you,<br />
Olof
</p>Rawb on "Dowload Error on File"https://www.syncdocs.com/forums/topic/dowload-error-on-file#post-10729
Fri, 17 Jun 2016 10:46:28 +0000Rawb10729@https://www.syncdocs.com/forums/<p>I believe it happens primarily with small files, but that may just be because most of the data I sync is in small files (&lt; 50Kb in size).</p>
<p>I'll play around with syncing files of different sizes and see if it tends to happen with smaller or larger files and let you know if I find anything.
</p>Phil on "Dowload Error on File"https://www.syncdocs.com/forums/topic/dowload-error-on-file#post-10728
Fri, 17 Jun 2016 09:51:06 +0000Phil10728@https://www.syncdocs.com/forums/<p>How big are these files that cause the problem? Does it happen only with very large files?
</p>Phil on "Help us fix bugs faster"https://www.syncdocs.com/forums/topic/help-us-fix-bugs-faster/page/2#post-10726
Thu, 16 Jun 2016 13:17:53 +0000Phil10726@https://www.syncdocs.com/forums/<p>Here's how to do it:<br />
<a href="http://www.syncdocs.com/forums/topic/how-to-run-syncdocs-as-administrator-at-startup" rel="nofollow">http://www.syncdocs.com/forums/topic/how-to-run-syncdocs-as-administrator-at-startup</a>
</p>Rawb on "Dowload Error on File"https://www.syncdocs.com/forums/topic/dowload-error-on-file#post-10724
Thu, 16 Jun 2016 12:53:19 +0000Rawb10724@https://www.syncdocs.com/forums/<p>Just discovered the issue didn't go away completely. Adding the exceptions to Windows Defender did help, but it still happens on occasion.</p>
<p>When I do get the error, so far I have always been able to download the files by temporarily disabling Windows Defender.
</p>Phil on "Dowload Error on File"https://www.syncdocs.com/forums/topic/dowload-error-on-file#post-10723
Thu, 16 Jun 2016 12:50:19 +0000Phil10723@https://www.syncdocs.com/forums/<p>Thanks for the extra info - we'll try to see what the interference is on slow computers with Windows 10 defender.
</p>Rawb on "Dowload Error on File"https://www.syncdocs.com/forums/topic/dowload-error-on-file#post-10708
Mon, 13 Jun 2016 10:56:26 +0000Rawb10708@https://www.syncdocs.com/forums/<p>I am running Windows 10 Home (64 bit) using the builtin Windows Defender.</p>
<p>I've never seen this issue on my desktop computer so I'm guessing it's a result of the lower processor speed or HDD read/write speed of my laptop.
</p>Phil on "Dowload Error on File"https://www.syncdocs.com/forums/topic/dowload-error-on-file#post-10707
Mon, 13 Jun 2016 10:52:34 +0000Phil10707@https://www.syncdocs.com/forums/<p>Thank you for the extra info. We'd like to fix the problem if possible - what AntiVirus app do you use, and what version of Windows are you using?
</p>Rawb on "Dowload Error on File"https://www.syncdocs.com/forums/topic/dowload-error-on-file#post-10704
Fri, 10 Jun 2016 07:07:29 +0000Rawb10704@https://www.syncdocs.com/forums/<p>I have tried that multiple times. What I didn't think to try, however, was to temporarily disable my antivirus program. Since my other computer is a laptop with a slower HDD, I figured that might be the culprit...</p>
<p>And it was!</p>
<p>So I've added exceptions to it so my AV program doesn't try to scan the encrypted files as Syncdocs tries to upload them and the temp files as it tries to download them. I'm assuming this will resolve the problem for me.
</p>Phil on "Dowload Error on File"https://www.syncdocs.com/forums/topic/dowload-error-on-file#post-10703
Fri, 10 Jun 2016 06:20:36 +0000Phil10703@https://www.syncdocs.com/forums/<p>Thank you for the detailed problem description. Syncdocs cannot download the file because the file is being used by another program on your second computer. This other program is locking out access to the file. Have you tried rebooting the second computer and seeing if the file syncs?
</p>