Pros: Very easy to setup. A resilient solution with excellent support, and it provides granular MFA for superior support. This is the third review I've written for Centrify. They offered me an incentive for this review; however I would have been willing to give them a glowing review without an incentive. I rarely have to contact Centrify support, but when I have I've found it to be some of the best I've ever used. We have been customers for over 5 years and are still very happy with our decision to use their services.

Cons: It's difficult to find anything to complain about with the Centrify software/services. If I had to choose one thing, it would be that the MDM offerings could be a bit more robust, but it still fits our needs very well.

Overall: We initially started using Centrify for federating our environment with Azure/Office 365; but we now also use it for MFA, SAML, OATH, MDM, and for our application user portal. These additional features have no additional cost, but work incredibly well.

The best tool for linux environment authentication on the market.

Apr 12, 2018

Verified Reviewer

Used the software for: 2+ years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

4
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I recommend Centrify, in my opinion and the best authentication platform on the market. with all the simplicity of installation and configuration I already use in my linux environments and in 3 years I must have opened 3 cases.

Cons: Missing options for automation for linux

Missing examples in the ADedit documentation for scripting.

I believe that centrify should start looking at the automation market. I believe that an infrastructure as a code and the future

Overall: Centralized management.

Centralized installation.

Easy of updating

When you are tired of managing local users and want to maintain an organized and standardized environment you should analyze the use of centrify for your company.

Cloud Identify Management/SSO/SAML service at a Fraction of the Cost of Competitors

Apr 14, 2018

Verified Reviewer

Accounting, 201-500 employees

Used the software for: 2+ years

Reviewer Source

Source: Capterra

5/5

Overall

3
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Excellent Customer Support

Provides similar services as Okta, OneLogin, and Duo at a much lower price point.

Our user adoption of the single/same sign-on system has been very good.

Up-time has been great.

Cons: Their pre-built 'App Catalog' for popular online services is pretty slim compared to their competitors. It makes configuration of SAML to online services take a little longer, but their support is excellent at providing the help needed to enable most sites.

Pros: We have been using Centrify for quite some time and are very pleased with the product itself. Their support and team of Customer Success Managers are exceptional, always are available and have never gone without resolving an issue. I work for a property management company and to have all of our applications in one place and easily accessible is a huge time saver. Our users have only one user name and password to remember making our helpdesk queue go down by not having all those passwords reset tickets. Can't say enough about Centrify, great product, excellent support!

Cons: Only thing I would suggest is more application in the apps store. I would also suggest more reports available there is a limited amount

Overall: Less password reset requests, less time spent by technician setting up shortcuts to applications

Our experience using Centrify Application Services has been superb from the start.

May 28, 2018

Jean T.

Systems Administrator

Used the software for: 2+ years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: We have been using Centrify Multi-factor Authentication for our SharePoint Online authentication. We have been using it for four years now. Set up and implementation was simple, support was helpful when we have questions. Usage of the application was seamless.

Cons: The last updates did not work. Our connectivity got lost so we couldn't log in properly. The Technical Support group informed us a bit late so our East offices were left without service for at least 2 hours.

A great Solution

Apr 18, 2018

Arun V.

Sys Admin

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

4/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

4
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Centrify is a great solution. We have been using centrify in our organisation for quite some time now for providing single sign on services to various applications.

It gives that seamless one stop solution for users, they just bookmark centrify and login to it.

After logging in it is just a click of a button and you are taken to the application you want. Absolutely no hassle of typing you credentials again and again.

Cons: Nothing as such but one thing which can be improved is that it can add more prebuilt applications to its catalogue.

Overall: Single sign on functionality and also we use this to add the mac machines to the zone.

Implementing Centrify takes work to setup but is worth it

Jun 07, 2018

Verified Reviewer

Utilities, 201-500 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

4
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Centrify is being used across the whole organization initially with 1 application, we started implementing it to work with a IT service desk we are rolling out to users. It allows us to roll out the ticketing system without having yet another password. We also will be rolling it out to other departments that utilize a high number of SAAS/websites, we like that their pricing structure supported that option.

Cons: Attribute mapping takes some work so that your users get provisioned properly to your application, especially if you try to pull from multiple source types.

Overall: Centrify is being used across the whole organization initially with 1 application, we started implementing it to work with a IT service desk we are rolling out to users. It allows us to roll out the ticketing system without having yet another password. We also will be rolling it out to other departments that utilize a high number of SAAS/websites, we like that their pricing structure supported that option. Pricing is a little hard to understand but the account reps work with you to get through it. Provisioning accounts into connected apps can be a challenge.

Centrify is clean, steady, reliable, and secure.

Apr 12, 2018

Verified Reviewer

501-1000 employees

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Centrify has always worked well for me. I use it to log into most programs, and to access a dashboard of programs that are available to us. It's steady and reliable.

Cons: Occasionally I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day.

Overall: Don't have to remember different passwords, it's safe and secure and allows me to access my email through my BYOD device as well.

Great product

Jun 01, 2018

Ajie Anggaon M.

IT Analyst

51-200 employees

Used the software for: 2+ years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: 1. Ease of installation and configuration of apps.

2. Never had downtime issues since it was installed 4 years ago.

3. Customer support is top notch.

Cons: They should provide preview of reports and ability to save in pdf format. Also no ability to schedule an emailed report. Aside from that, solution is great.

Great overall

May 23, 2018

Devon D.

Senior Technology Specialist\Network Administrator

Used the software for: 2+ years

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

3
/
5

Value for Money

Pros: Once implemented, Centrify was easy to use and configure additional apps afterwards. This was my first SSO deployment.

Cons: Slowness in pulling up users, but that's because we have over 18,000 users. But once the cache loads, then the users pull up very quickly. It's just the initial load.

Great Identity Provider with outstanding technical support

Apr 11, 2018

Verified Reviewer

Used the software for: 2+ years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: easy and flexible administration

convenient SSO experience

great support

good reporting and troubleshooting features

Cons: only smaller issues:

partially bad performance in admin portal

some missing convenience features (most of them are planned to be implemented in the future)

Great for SSO and managing Macs and mobile devices

Jun 19, 2018

Matt M.

Systems Administrator

Financial Services, 51-200 employees

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

4/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Easy to setup and manager

Very simple for users to learn how to use

Helpful customer support

Great customization features

Helpful guides for administrative setup

Cons: some documentation can be outdated but it seems like their internal documentation is different or more current than customer documentation

Overall: More efficient user experience.

Ease of cloud app management.

Better multi-factor authentication coverage.

Expanded mobile device and Mac management.

Been a great experience for each product we have used

Apr 16, 2018

Brian H.

System Administrator

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: This product is great because it allows us to bridge the gap with Macs in the enterprise. Being able to manage and support them via GPO has been a great help for us. SSO has been easy to implement and well liked

Cons: I haven't really ran into anything I don't like yet. We have hit a few issues here and there but they have always been really helpful and always provided timelines for solutions when not immediately available.

Single Sign On

Feb 07, 2019

Jenna G.

Recruiting Operations

Consumer Goods, 1001-5000 employees

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: We use centrify as our single-sign on portal, and it's very easy to use once you get it set up. You just enter your email, password, and touch to log in. You can easily access it via the computer or your mobile phone. We have most of our work apps connected to it, such as Workday, Greenhouse, Google drive and more.

Cons: Nothing at the moment, i'm not an advanced user and I only use it for basic things.

Easy to implement. Solves our business problem for O365 with using split DNS and non routable domain

Jun 29, 2018

HansPeter B.

Head of CSPM

Utilities, 10,001+ employees

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

4/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Ease of implementation. Simplified maintenance. Ease of onboarding new applications. The consistent access to applications accross multiple devices. Integration of Mobile Devicemanagement is a clear pro as it gives quie some options

Cons: Availbility of skilled and expirience System integrators within Europe. Support organisations true experience is within the US which gives some challanges in certain situations.

Great SSO application

Apr 11, 2018

Patrick B.

IT Supervisor

Biotechnology, 51-200 employees

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I love that this application allows all users to have a simplified login method and allows for additional security settings through the MFA for select applications.

Cons: The only thing that i would say about this software that is a negative is that is is decently pricey compared to other solutions. Other than the price the product is phenomenal.

Overall: Easy to implement and great SSO solution.

We love it!

Jun 29, 2018

Verified Reviewer

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: It is easy to use from both a end user and IT admin side. My IT team has really taken to it and ran with it.

Cons: I don't have much negative to say about the software. It has really been great for us. We started with our HR systems and moved out to over 70 others.

Really convenient to have all your application in one spot.

Apr 03, 2018

Franck P.

Architecte système réseau

1001-5000 employees

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

4/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

4
/
5

Value for Money

Pros: SSO integration with MFA : easy and safe

Get all your daily applications on the same page accessible with one click

Cons: sometimes difficult for application which not support SAML.

Password learning for example is sometimes cumbersome.

Our experiences with Centrify have been great so far. They have a nice wide range of offerings.

Jun 13, 2018

Andrew C.

Applications & Security Specialist

Law Practice, 201-500 employees

Used the software for: 2+ years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Using them as our MDM solution has been a piece of cake. We are rolling out their user portal to centralize any web-based apps and that has been good so far.

Cons: They do not have an option that will work with our Microsoft Remote Desktop Gateway at this time.

Overall: Being able to centralize our applications to use their SSO or user portal has been a nice benefit. We plan to continue adding to this feature.

Centrify offers a complete solution for user access management. It simplifies single sign-on.

Apr 26, 2018

Carl Dean C.

IT Support Engineer

201-500 employees

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: It's a compete solution for managing user access control. It also simplifies single sign-on and the password manager feature is really easy to use.

Cons: There are too many privacy related permissions on it's Android app that I think is unnecessary. This should be trimmed down.

great tool with a good feature set and perfect support

Apr 10, 2018

Christian L.

Head of Information Protection Services

Used the software for: 2+ years

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Pros: the vendor is very flexibility, The product has a good price feature ratio and the support is excelent

Cons: We had lot of discussions regarding this feature but finally the conditional access functionality within Office 365 is still missing

From the initial POC to the live implementation, Centrify was easy to work with and deploy

Jun 18, 2018

Verified Reviewer

Financial Services, 201-500 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

4/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

3
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: There are several features that are already included in addition to SSO such as MDM and MFA. There are also thousands of pre-built apps to integrate with. The system is easy to manage and greatly reduces administrative overhead.

Cons: The inability to disable the "Mobile" tab from a users profile. Users get confused thinking they can provision their mobile device and access the apps.

Overall: SSO, MDM, and MFA. All on a single platform, this helped reduce time and resources spent on finding what would have been separate solutions.

Easy to setup and use

Apr 11, 2018

Randall F J.

Intrastructure Engineer

201-500 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Pre-canned apps for easy setup, also the MFA that shows up on my Apple Watch, super easy. User adoption has not been an issue since it is so easy to use.

Cons: I have no complaints at this time. I have been very happy and any snag that we have encountered was addressed quickly by the support team.

Overall: Able to enforce MFA for users that have access to sensitive data. The MFA is so easy to use that it is not a burden to the end user

Major functionality/features work as expected, need improvements in support and documentation.

Apr 01, 2018

Charles K.

Information Security Engineer

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

3/5

Overall

4
/
5

Ease of Use

3
/
5

Features & Functionality

3
/
5

Customer Support

3
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Major functionality and features work as expected, which provide our users with robust and secure access to applications.

Cons: 1) New feature releases sometimes don't appear to have been vetted for all possible use cases.

2) Documentation is sometimes out of date.

3) Inconsistent level of product knowledge among support team members.

Very robust but difficult to deploy

Feb 06, 2018

Joevanne V.

IT Security Engineer

Consumer Goods

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

3/5

Overall

1
/
5

Ease of Use

5
/
5

Features & Functionality

3
/
5

Customer Support

1
/
5

Value for Money

Pros: There are many many ways to use Centrify for identity management. From SSO to Password Vault to even some privileged account management.

Cons: Centrify is one of the priciest solutions available compared to similar products in the space. The solutions is also very complex and difficult to deploy. I have seen may issues arise during implementation. The UI also seems outdated and not as efficient as other competitors.

No issues as of yet.

Mar 21, 2018

David K.

Policy & Compliance Manager

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

3/5

Overall

3
/
5

Ease of Use

3
/
5

Features & Functionality

3
/
5

Customer Support

3
/
5

Value for Money

Pros: It is constantly updating to be ready to product our products. Everything has been running smoothly. It has been performing it's function, without us even knowing.

Cons: As previously mentioned, it is a little difficult to initially figure out. So the learning curve is sharp.

Centrify offers a lot of functionality but could provide more help to get started

Apr 02, 2018

Verified Reviewer

Aviation & Aerospace

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

3/5

Overall

3
/
5

Ease of Use

3
/
5

Features & Functionality

4
/
5

Customer Support

3
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Already has many pre built application connectors. Provides proper support channels to reach out for assistance.

Cons: Could provide a more flexible web portal. More assistance on the planning and getting started would be helpful considering it is a bit complex.