We have disabled the "headends in a postal code" function in our code in order to partially restore service. Accessing the /headends REST endpoint will now return code 3001 in the JSON body of the response, with a HTTP 400. There will be an update to this message when our upstream has fully restored service and we have been able to confirm.

2017-11-03 @ 00:20UTC / 2017-11-02@7:20P CDT

Our upstream is still working on their issue; we are updating our code to allow for a restoration of service for existing customers; subscribers attempting to add lineups will still have issues until the upstream problem is resolved. Next update will be at 0200 UTC / 9P CDT.

2017-11-02 @ 19:10UTC / 2017-11-02@2:10P CDT

Due to an upstream API issue the service has been put into maintenance mode.