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Directions:From M25 take M20 coast bound at J4 take 3rd exit at roundabout signposted Leybourne. From M20 heading London bound at J4 take 1st exit at roundabout signposted Leybourne. Next to the Castle Lake Brewers Fayre.

I have never rated a PI less than 4* and so I feel a bit mean, as this hotel is just as nice as others, in terms of decor, cleanliness, helpful staff...but the room is BOILING!! I spent the night covered only by 2 towels soaked in cold water and was still hot. My husband described the temperature as 'almost unbearable'. We did manage to get some sleep but would have enjoyed our stay far more with aircon. I know recent temperatures aren't entirely normal but hotel rooms are inclined to be stuffy anyway and I think this PI needs to think very seriously about investing in aircon. We certainly wouldn't return in the summer. Shame because it is a decent hotel in all other areas.

5 Aug 2018

Brettleonp

Trip Type: Family

"No air con "

Horrible conditions.. Like sleeping in an airing cupboard...
So hot, could not sleep. Chocolate bar bought from the vending machine was unbeatable after 10 minutes.. That's how hot the room was!
Was provided with a circulating fan - which did nothing. Can't open the window more than a couple of inches because of the safety bar..
So in summary, 30 degree temperatures with no air con and can't open the window.
Don't stay here if it's the summer!
Worst night I've had in a hotel!!

5 Aug 2018

marc19750502

Benfleet, United Kingdom

Trip Type: Couples

"Unable to sleep - unbearable room temperature"

Everything was fine, except the unbearable room temperature was made it impossible to sleep, the purpose of the stay. Couldn't open windows fully as they had restrictions in place, even though we were only on the first floor.

29 Jul 2018

PeterFerrigan

Liverpool, United Kingdom

Trip Type: Family

"Pleasant stay no air con"

We used this hotel as a stopover on way to Disneyland Paris and booked 2 family rooms.
Rooms were the usual high standard expected from Premier Inn however a lack of Aircon on a very hot night made the sleeping uncomfortable.
Whilst fans were provided the rooms were hot and stuffy and I resorted in soaking a towel with water to cover the children to keep them cool.
Breakfast was nice and acceptable however there was a delay with the hot food. Breakfast is from 7am on the Sunday and we arrived at 7:15 and no hot food was out. We ordered porridge for my daughter and at 7;45 had to cancel the order as we needed to leave to catch our eurotunnel connection.
Overall the stay was ok and having stayed at different Premier Inn hotels enroute to France each year this hotel and the Dover one we stayed in last year are not the best. Much prefer either Maidstone Central or Folkestone which were both fully booked.
The stay served its purpose although I didn’t have the best if sleep before continuing my journey to Paris due to the uncomfortable heat in the room.

27 Jul 2018

Claire Damo H

Trip Type: Family

"Clean tidy but no air con!"

The hotel has had a refit and looks clean and fresh. However there is no air conditioning and 4 of us staying in a room during summer was unbearable even with the windows open all night and fan running. The pub next door was bad too. They ran out of wine glasses on a quiet night! And no pancakes for the kids in the morning. Won’t stay here again. There are better premier inns around the area.

Hotel descriptionExplore the 'Garden of England' with a stay at Our Maidstone (West Malling) hotel. We're in the peaceful village of Leybourne, just up the road from West Malling, and there are plenty of business venues and places to explore nearby too.
Spend the morning testing your driving skills on a Brands Hatch track day. Then visit Maidstone or Rochester for a relaxing afternoon wandering through the shops. The grandeur of nearby Leeds Castle is an absolute must. After a busy day, come back to the hotel for lovely food at our Brewers Fayre and a lovely comfy bed.

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