Shipping to the Chinese Consumer

Shipping of goods to China is not as well established as shipping goods from China. The exception to this is the services offered by the Chinese e-Malls; i.e. Tmall, Taobao, JDBuy, etc.

The Chinese e-Malls have the following procedures for overseas purchases;

Goods are ordered / purchased from the overseas

Goods are dispatched to China to a central clearing centre e.g. Hangzhou for Taobao / Tmall.

The goods clear customs and duties and local taxes paid

Goods are despatched to the consumer in China

If goods are returned they are sent back to central clearing centre. Forwarding from there will depend on instructions from the seller.

The postage can be track by the supply as the packages travel to clearing centre in China and from the arrival in central clearing centre by the consumer and supplier.

When purchasing international goods the normally delivery time on the e-Mall sites is 15 days.

The central clearing centres are in specific zeros within major cities. Within these zeros the Chinese Customs offer fast clearing service for imported goods by having the goods pre-registered with Customs. Customs issue you with “yellow” clearing labels for each product line so they can scan each package and record the import against your Custom account.

In this way Custom can quickly track and control the import process and collection of duty and local taxes

Most products in the Chinese e-Mall are the net price to the consumer. Given the processes above the net costs of supplier is straight forward to calculate.

Anyone can send a package to a Chinese consumer form outside and Chinese consumer will often purchase goods from overseas websites.

There will be issues of postage, custom clearance, fees, etc. These are normally paid directly by the Chinese consumer.

The Chinese consumer, we believe, will not be purchasing less from overseas websites as Chinese e-Malls “net pricing” is preferable.

Our recommendation is to talk to your local shipping / postal services companies. Use the Chinese e-Mall process above as your check list.

As new shipping products are available to the market we will update this web page / report with more information.

Our other recommendation is do not store your stock overseas. If the goods do not sell you will have to arrange for the goods to be returned. Often this results in damaged goods and additional time and costs.