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Netbotz Upgrade Problem With Windows XP Firewall

Issue:

Netbotz Upgrade Problem With Windows XP Firewall

Product Line:

NetBotz

Environment:

NetBotz Upgrade (all versions)

Cause:

Windows Firewall.

Resolution:

The built in Firewall that comes standard with Microsoft Windows XP may interfere with upgrading NetBotz products from the NetBotz Central Console or the Advanced View. If a null pointer exception occurs during an upgrade, exit the application and turn off the firewall temporarily.