TERMS & CONDITIONS

TERMS & CONDITIONS (USER AGREEMENT)

Please read carefully the following legally binding agreement between Daub Alderney Ltd (which trades under the brand name of Magicalvegas.com) and you. By opening an account, you acknowledge that you have read and agree to be bound by these terms and conditions, the House Rules in clause 5 and our Privacy Policy. If you do not agree with any of the terms of this agreement, do not continue to use the Software or open an account. Please read these terms and conditions carefully and make sure you fully understand their contents. If you have any doubts about your rights and obligations resulting from acceptance of this agreement, please consult a legal advisor in your jurisdiction or contact us at Magicalvegas.com . The following terms and conditions, the House Rules and the Privacy Policy alone are the basis of the contract. Should you be reviewing these terms and conditions in any other language than English, the House Rules, our Privacy Policy and these terms and conditions (and any other rules regarding your use of the Software) shall be governed by the English language version.

1. DEFINITIONS

The following words and terms, when used with this agreement, shall have the following meanings, unless the context clearly indicates otherwise.

Casino Games:

Any casino or other games offered via Daub Alderney's internet gaming system on the Website and listed at https://www.magicalvegas.com and any related services and gaming activities.

Player Account:A personal account opened by an individual and maintained with us to enable that person to play Games on the Website.

Software:The software licensed to us including any program or data file or any other content derived therefrom, required to be downloaded, accessed or otherwise utilised by you from the Website enabling you to participate in the Games.

Username and Password:The username and password which you choose on registration with us.

You:The user of the Software from the Website.

Us/we/ours/the company:Daub Alderney, https://www.magicalvegas.com

Website:https://www.magicalvegas.com and any related sites which are operated by Daub Alderney Limited accessible via links or any other access way.

2. SUBJECT MATTER OF AGREEMENT

2.1 This agreement covers the arrangements between you and us in relation to your use of the Website and the Games whether you are playing for real money or playing for fun.

3. LEGAL REQUIREMENTS

3.1 You can only use the Website and the Games if you are of the legal age as determined by the law of the country where you live.

3.2 We wish to warn potential customers that underage gambling is an offence; We will not accept bets from persons under the age of 18. We reserve the right to ask for proof of age from any customer, and Player Accounts may be suspended until satisfactory proof of age is provided.

3.3 Some jurisdictions have not addressed the legality of online gambling and others have specifically made online gambling illegal. We do not intend that anyone should use the Website and/or the Games where such use is illegal. The availability of the Website and/or the Games does not construe an offer or invitation by us to use the Website and/or the Games in any country in which such use is illegal. Use of the Website and/or the Games is void wherever their use is prohibited by any applicable law. You accept sole responsibility for determining whether your use of the Website and/or the Games is legal in the country where you live. We have set out in paragraph 11.13 a number of countries where access to or use of the Website and/or the Games may not be legal.

4. HOUSE RULES

4.1 Social Media Games

4.1.1 We reserve the right to cancel any Social Media Game with less than 5 participants and all Social Media Games last for 7 days unless specified otherwise.

4.1.2 You must be a funded player to be eligible to win points, bonuses, spins and prizes.

4.1.3 Usernames must be included in your answers for your winnings to be credited to your Player Account.

4.1.4 Player Account crediting will be completed within 48 hours of the end of the relevant Social Media Game and, if over a weekend, will be credited on the following Monday.

4.1.5 Physical, non-cash prizes are available to UK residents only. A player who wins a physical non-cash prize has 30 days to confirm their address for delivery otherwise the prize will be forfeited.

4.2 General Game Rules

4.2.1 We will process any withdrawal request within 5 workings days provided that we have been able to complete our customer due diligence checks as required by applicable laws and regulations.

4.2.2 For your own protection and for quality and training purposes, telephone conversations and any other communications between you and us may be recorded and/or monitored.

4.2.3 We reserve the right to suspend and/or close your Player Account should you be found to be using offensive, abusive or violent behaviour towards our employees (as determined by us). We further reserve the right to take measures as deemed appropriate including reporting to relevant authorities and law enforcement agencies.

5. DEPOSIT AND WITHDRAWAL LIMITS AND RESPONSIBLE GAMING

5.1 Deposit Limits

Players are given the opportunity to set an initial deposit limit prior to making their first deposit into their Player Account. Should players wish to change the deposit limits on their Player Account with us, they can do so by accessing the Responsible Gaming tab in the cashier which is signposted upon registration or by contacting our Customer Service department. Limits can be set daily, weekly or monthly.

5.2 Self-Imposed Deposit Limit

A player is allowed to set self-imposed deposit limits at Magicalvegas.com as set out in our Responsible Gaming policy. Player-led deposit limits are only increased after a cooling-off period of 24 hours has elapsed and only once the player has taken positive action at the end of the cooling off period to confirm his/her request. Deposit limits are usually implemented upon request however changes could take up to 24 hours from the request being received to be applied to the relevant Player Account.

Players can also implement deposit limits across all their accounts which are operated under Daub Alderney’s by contacting our 24/7 Customer Support team on 0800 279 7342 (Freephone) or 0203 770 7188 (Landline) or by emailing [email protected]. Our Customer Services staff will be happy to provide any further information required.

We reserve the right to agree or to refuse any request for an increase in or the removal of self-imposed deposit limits. We reserve the right to ask for documentary evidence for player identification and/or source of funds or wealth information before processing any request to increase or remove any self-imposed deposit limits. Players can either impose their own financial limits or choose to activate the house limits which will be the default limits assigned upon registration. We may change the house limits at its own discretion. For more information, please contact the Customer Service Team.

5.3 Withdrawal Limits

A player can withdraw any amount available on his cash balance. All withdrawal requests will be subjected to checks as laid out in point 11.5 and 11.8.

Should you have any queries regarding your withdrawals please contact: [email protected]

5.4 Take a Break

Players have the option to request to “Take a Break” at any time. Players can contact the Support Team and request to “Take a Break” for the following periods:

24 hours

48 hours

7 days

1 month.

Once the “Take a Break” period has lapsed, the Player Account will be re-opened and the player will be sent a notification by e-mail. During a “Take a Break” period, players changing their mind may request to re-open their Player Account at any point by contacting our Support Team on 0800 279 7342 (Toll Free) or 0203 770 7188 (Landline) or by emailing [email protected].

If players would like a longer “Take a Break” period (up to a maximum of 6 weeks), they can contact the Support Team on 0800 279 7342 (Toll Free) or 0203 770 7188 (Landline) or by emailing [email protected].

5.5 Self-Exclusion

Any player who wishes to restrict himself/herself from gambling at Magicalvegas.com can make use of our self-exclusion policy at any point in time. Upon such a request from a player, we shall close the player’s Player Account on all sites operated by Daub Alderney. The period of self-exclusion shall be for a minimum period of 6 months up to a maximum of 5 years. Any self-exclusion may, on request, be extended for one or more further periods of at least 6 months. During an exclusion period, the account cannot be re-opened for any reason. A player can self-exclude at any time by contacting our 24/7 Customer Support team on 0800 279 7342 (Toll Free) or 0203 770 7188 (Landline) or by emailing [email protected] with the player’s username and registered email details of the account which is to be closed .We will retain records relating to all self-exclusions for as long as is needed to enable our self-exclusion procedures to be implemented.

A self-exclusion can be activated immediately without any cooling-off period. However, if a player wishes to consider the self-exclusion further (for example to discuss with problem gambling groups) the player may return at a later date to enter a request for a self-exclusion.

Upon self-exclusion, subject to our compliance with all applicable laws and regulations, and provided that there has been no breach by the player of these terms and conditions, all remaining real money balances less any active bonuses, will be transferred to the player's bank card, bank account or transferred to any other payment method which we make available. Upon self-exclusion all future wagers, loyalty points, bonus funds and entries in any promotions will be forfeited. These will not be reinstated if the Player Account is reopened after the self-exclusion period.

Player Accounts closed as part of our self-exclusion policy cannot be re-opened for any reason until the self-exclusion period has expired. Upon expiry of the self-exclusion period a player may request to re-open a closed Player Account by contacting our 24/7 Customer Support team on free phone 0800 279 7342 (Toll Free) or 0203 770 7188 (Landline) with the details of the Player Account to be re-opened. When a request to re-open is made, a player will need to wait for a 24 hour cooling off period before that the Player Account can be re-activated. We will take all reasonable steps to ensure that whilst a player is self-excluded and after the self-exclusion period has lapsed, the player does not receive any marketing material from us.

A self-excluded player accepts that we have no responsibility or liability whatsoever if the player continues to deposit and wager using other Player Accounts that have not been disclosed to us or that have been opened using different details or if the player successfully opens up a new Player Account with different personal registration information.

If required, software is available to prevent an individual computer from accessing gambling internet sites. You can find more information on this at www.cybersitter.com and www.netnanny.com.

Players have the option to set a game session reminder and select a frequency at which the reminder will appear during their gaming sessions before commencing game play. Game session reminders will take into account real money bets only. Players can set their session reminders by visiting the Responsible Gaming Page.

5.7 Getting Help

We want you to enjoy your time on the site, and as such encourage you to gamble responsibly while on Magicalvegas.com.

Please ensure you establish your deposit limits before you begin gaming, and you should never gamble if it interferes with your daily responsibilities or your recovery from any dependency.

Magicalvegas.com support the work of Gamcare, the national resource for gambling related problems, educational resources and training to ensure gaming remains a positive experience.

6. ACCOUNT CLOSURE

6.1 You have the right to close your Player Account at any time and you may indicate your desire to close your Player Account by calling us on 0800 279 7342 (Toll Free) or 0203 770 7188 (Landline) or by email [email protected] .

6.2 Such closure shall occur within 72 hours after receipt by us of your request should there be no activities in your account in those 72 hours (save where closure is due to self-exclusion in which case the closure will be implemented immediately). Players are required to re- confirm their intention to close their Player Account if they access their Player Account within the 72 hours to prevent any unwanted interruption in their game sessions.

6.3 You accept that you shall remain responsible for any activity on your Player Account between advising us of your request to close your Player Account and the closure of your Player Account by us.

7. LICENSE TO USE SOFTWARE

7.1 You are not permitted to:

7.1.1 install or load the Software onto a server of other networked device or take other steps to make the Software available via any form of “bulletin board”, online service or remote dial-in, or network to any other person.

7.1.2 sub-license, assign, rent, lease, loan, transfer, or copy (except as expressly provided elsewhere in this agreement), your licence to use the Software or make or distribute copies of the Software.

7.1.4 copy or translate any user documentation provided ‘online’ or in electronic format.

7.1.5 reverse engineer, decompile, disassemble, modify, adapt, translate, make any attempt to discover the source code of the Software or to create derivative works based on the whole or on any part of the Software.

7.1.6 enter, access or attempt to enter or access or otherwise bypass our security system or interfere in any way (including but not limited to, robots and similar devices) with the Website and/or the Games or attempt to make any changes to the Software and/or any features or components thereof.

7.2 You do not own the Software. The Software is owned and is the exclusive property of the licensor, a third-party software provider company, (the “Software Provider”). The Software and accompanying documentation which have been licensed to us are proprietary products of the Software Provider and protected throughout the world by copyright law. Your use of the Software does not give you ownership of any intellectual property rights in the Software. This agreement applies only to the grant of the licence to use the Software.

7.3 The Software is provided 'as is' and we cannot give you any assurances or representations about the quality, fitness for purpose or integrity of the Software.

7.4 We cannot guarantee that the Software will be error free or uninterrupted and may need to remove Games if we are unable to correct any errors that we find.

7.5 You hereby acknowledge that it is not in our control how the Software is used by you. You load and use the Software at your own risk and in no event shall we be liable to you for any direct, consequential, incidental or special damage or loss of any kind (except personal injury or death resulting from our negligence).

7.6 The Software is for entertainment value only. No purchase is necessary or required to play the Game (i.e. when playing in fun mode).

7.7 The Software may include confidential information which is secret and valuable to the Software Provider and/or us. You are not entitled to use or disclose that confidential information other than strictly in accordance with the terms of this agreement.

7.8 Materials of the Game (whether electronically obtained or obtained by other means) are automatically void if counterfeited, mutilated, forged, altered or tampered with in any way, if illegible, mechanically or electronically reproduced, obtained outside authorised legitimate channels or if they contain printing, production, mechanical, electronic or any other errors. Liability for materials of the Game containing any error is limited to replacement of same.

7.9 The Website uses software from a number of providers, the majority of which are licensed and approved within the UK and Alderney jurisdictions; however some games are licensed outside of that jurisdiction. For a complete list of games per jurisdiction please refer to the game text within the games lobby, this will state where the game is licensed for player reference.

7.10 All theoretical return to player (RTP) percentages are displayed on the site within the game information on the relevant Casino Game games page. The theoretical return to player percentage is the term used to describe the percentage of all wagered money a Casino Game will pay back to all players of a game over a period of time. RTP is normally expressed as a percentage, for example 90%, which would mean that for every £100 wagered, the game will return £90 back to players in winnings but which players receive any winnings is randomised and so it is important to understand that you are not guaranteed to receive £90 back in winnings if you wager £100.

8. SECURITY

8.1 We only allow access to playing Games on the Website through secured networks using encryption of the username and password. You cannot play Games on the Website without passing our customer security login.

8.2 You are only permitted to enter into and participate in Games for your own personal entertainment, non-professional and non-commercial use. You may not use the Website and/or Games on behalf of another person. Any other entrance, access, use or reuse of the Website and/or Games is strictly prohibited without prior written authorisation from us.

8.3 You must keep your username and password confidential and should not disclose these details to anybody. You may not use anyone else’s password. You shall be responsible for all transactions conducted in relation to your Player Account using your username and password. Every person who identifies him/herself by entering your correct username and password is assumed by us to be you and all transactions where the username and password have been entered correctly will be regarded as valid save where you are able to provide evidence to us demonstrating fraudulent or other misuse of your Player Account.

8.4 We shall not be required to maintain usernames or passwords if you misplace, forget, lose, or are otherwise unable to enter the Website because of anything other than our own error.

10.5 You will not allow any third party including, without limitation, any minor, to use or reuse your Player Account or to use the Website and/or Games and you will not use any other person’s Player Account or means of payment to access the Software, Website and/or Games.

8.5 Please ensure that you understand the rules applicable to the Game before you pay to enter the Game.

8.6 We are using methods for the encryption of username and password information, and any other sensitive information transferred to and from you and our servers. You will not break in, access or attempt to break in or access or otherwise by-pass our security. If we have a suspicion that you have attempted to or may be attempting to break in, access or otherwise by-pass our security or the Software, we will be entitled to terminate with immediate effect your access to the Website, the Games and/or your Player Account. We may also have your Player Account blocked and we reserve the right to inform the relevant authorities.

8.7 We will only use your personal information in accordance with our Privacy Policy, which is set out in full HERE. We reserve the right to amend the Privacy Policy at any time and to ask you to provide us with additional details. Any such additional information will be kept confidential except that we reserve the right to disclose certain details to the relevant authorities should we be required to do so by any applicable law or regulation or by any Governmental or regulatory body. Subject to the provisions of the Privacy Policy, this right extends to disclosing personal information to bodies or authorities whose purpose is to investigate money laundering, fraud and other criminal activity.

9. YOUR RESPONSIBILITIES

9.1 Access to and use of the Website and/or the Games may not be legal in all countries. We have set out in paragraph 11.13 a number of countries where access to or use of the Website and/or the Games not be legal. It is solely your responsibility to determine whether such accessing and use of the Website and/or the Games by you is legal. If you are unsure whether you reside in a territory where access to or use of the Website and/or the Games may not be legal please check before using or playing our Games.

9.2 You shall not transfer in any way whatsoever your rights under this agreement without our prior written consent.

9.3 You are fully responsible for all taxes, fees and other costs incidental to and arising from winnings resulting from use of Website and/or the Games.

9.4 If you win a prize we may ask for your specific consent to use your name, location, photos or other personal data for our promotional purposes.

9.5 It is your responsibility to inform us of any changes to your registration details.

9.6 Payments

9.6.1 You agree that we, or a payment processing company on our behalf, will handle all financial account transactions (“Payment Processor”). You hereby agree that the Payment Processor reserves the right to withhold any payments should the Payment Processor have reason to believe or any suspicion that you may be engaging in or have engaged in fraudulent, collusion, unlawful, or improper activity.

9.6.2 If you wish to check your current deposit limits, please visit the Player Limits section in the cashier section once you have logged in or contact our Customer Support team.

9.6.3 You agree to fully pay any and all payments due to us or any third party in connection with your use of the Website and/or the Games. You further agree not to submit any payment disputes and/or renounce or cancel or otherwise reverse any of your due payments and in any such event you will refund and compensate us for such unpaid payments including any reasonable expenses incurred by us in the process of collecting your payment.

9.7 You accept that you are solely responsible for the supply and maintenance of all of the computer equipment and telecommunications networks and internet access services that you need to use in order to access the Website and/or the Games. We will not be liable in any way whatsoever for any loss caused to you by the internet or any telecommunication service provider which you have engaged in order to access the Website and/or the Games.

9.8 You acknowledge and agree that our random number generator will determine the outcome of the Games played on the Website and you accept the outcomes of all such Games. You further agree that in the unlikely event of a disagreement between the result that appears on the Software and the game server, the result that appears on the game server is the final result. Should you have any dispute with regard to the outcome of any Game, you must submit your complaint to us via email ([email protected]).

9.9 In the event of any form of game malfunction or error, all bets and winnings will be null and void with the stake returned to the player account with the funds that were placed, i.e. real money bets will be refunded with real funds, and bonus funds bets will be refunded with bonus funds

9.10 We want to create a fun environment for users to play and chat. Do not commit any acts or display any conduct by posting unsavoury comments that damage our reputation or our software provider or any other related service providers. This includes, but is not limited to, any acts which may be considered offensive, to insight racial hatred, pornographic, derogatory, prejudicial to a group of people or abusive.

10. YOUR OBLIGATIONS TO US

10.1 you are not a resident of the prohibited countries as listed in paragraph 11.13 below.

10.2 you are an individual acting on your own behalf.

10.3 you are not restricted by limited legal capacity.

10.4 you are not classified as a compulsive or problem gambler.

10.5 all the details which you give or have given in the process of registering with us are accurate and that you will continue to update such details should there be any changes.

10.6 you are fully aware of the fact that there is a risk of losing money through the use of the Software, our Website and the Games.

10.7 you are not depositing funds originating from criminal and/or un-authorised activities.

10.8 you are not otherwise conducting criminal activities and/or intending to utilise your (or any other) Player Account in connection with such activities. You are not using or intending to use or intending to allow any other person to use your (or any other) Player Account for any prohibited or unlawful activity under any applicable law, including but not limited to, fraud or money laundering.

10.9 you are not colluding or attempting to collude or intending to participate, directly or indirectly, in any collusion scheme with any other player in the course of any Game you play or will play on the Website.

10.10 you are not under the age of either (i) 18 or (ii) the age at which gambling activities are legal under the law of the jurisdiction that applies to you, whichever is greater.

10.11 the debit/credit card details supplied by you in the registration process relate to a debit or credit account of which you personally are the sole account holder (it is not, for example, a debit or credit card belonging jointly to you and your partner/spouse or a company credit card) and the name you have registered on your Player Account exactly matches the sole name on the debit/credit card.

10.12 you are not one of our officers, directors, employees, consultants or agents or one of our affiliated or subsidiary companies, or suppliers or vendors, and you are not any of their relatives (for the purpose of this paragraph, the term “relative” means spouse, partner, parent, child or sibling). In the event that you have breached this prohibition, among other actions, such as account closure or suspension, you will not be entitled to any of your winnings.

10.13 you have not previously held a Player Account which was suspended or terminated either by us or by any other online gaming operator, disputed any payments via a Player Account or maintains a current Player Account.

10.14 in opening the Player Account you will not provide any information or make any statement to us which is untrue, false, incorrect or misleading.

10.15 ‘Magicalvegas.com’ is the trade name of the Company, and you obtain no rights to such term, nor any other terms, images, text, concepts or methodologies, by using the Web site and the material contained therein.

10.16 any and all details submitted for prize claims become the property of the Company and will not be returned. The Company is not responsible for loss, late, illegible, incomplete, damaged, mutilated, misdirected, or postage due mail, requests, prize claims or entries.

10.17 You are allowed to have only one Player Account at Magicalvegas.com.

11. OUR RIGHTS

11.1 We reserve the right to:

11.1.1 refuse to register any applicant for registration on the Website;

11.1.2 refuse to accept any wager on the Website and/or Games;

11.1.3 change, suspend, remove, modify or add any Game or tournament on the Website;

11.2 make inquiries on you, including credit checks, with third party credit and financial institutions, in accordance with the information you have provided us with;

11.3 Where a manifest error, mistake or system failure results in an incorrect odd, line or handicap taken in a bet, the bet, or that part of the bet if it’s a multiple bet/parlay will be null and void;

11.4 remove any real money funds or bonus funds or loyalty points awarded to any Player Account that have been credited due to manifest error, game error, mistake or system failure;

11.5 withhold any winnings until the identity of the winning person is verified in accordance with our obligations under applicable laws and regulations or if we suspect fraud or any fraudulent or other unlawful activity or if any payments made by you are disputed by us or any third party. For this purpose, we further reserve the right to require that you provide us with certain notarized ID documentation or any equivalent certified ID documentation; and

11.6 disclose certain personal information of yours to third parties in accordance with our Privacy Policy, which is set out in full under the Privacy Policy link on the web site;

11.7 Whether or not any fraudulent activity has occurred, you acknowledge the importance of the warranties given by you in this Agreement relating to accurate registration and payment information for the purposes of approving your account and verifying the source of any payments. We may at any time without prior notice to you terminate your use of the Website and/or Games and block your Player Account if we consider that you are in breach of any of the terms and provisions of this agreement or that you are otherwise acting illegally. We will not be under any obligation in such circumstances to refund or otherwise reimburse you for any of the funds in your Player Account. Scenarios include, but are not limited to, the following:

11.7.1 if there is evidence to suggest that you have more than one active Player Account.

11.7.2 if the name on your Player Account does not match the name on any of the credit or debit card(s) used to make deposits into your Player Account;

11.7.3 If you participate in an Online Casino promotion and cash-in before fulfilling the requirements of that particular promotion.

11.7.4 if you provide incorrect or misleading information during the registration and Player Account opening process or at any other time;

11.7.5 if you are not of legal age (meaning 18 or over in the UK);

11.7.6 if you reside in a jurisdiction where participation in any Game is prohibited by law;

11.7.7 if you have allowed or permitted (intentionally or unintentionally) someone else to play on your Player Account;

11.7.8 if you have not played at the Casino on an individual basis for personal entertainment only (that is, you have played in a professional sense or in concert with other player(s) as part of a club, group, etc.);

11.7.9 if you are found cheating or if we determine that you have employed or made use of a system (including machines, computers, software or other automated systems) designed specifically to defeat the Website and/or the Games; and/or

11.7.10 if we become aware that you have registered or played at any other online site under any of the circumstances set out at 11.7.1 to 11.7.9 above.

11.8 If we are unable to complete or apply our customer due diligence measures in relation to you at any time then no further withdrawals will be processed in relation to your Player Account. Any further deposits made into your Player Account will also be blocked until our customer due diligence is completed. During this time you may continue to participate in Games but any winnings will be blocked. Once we complete our customer due diligence, then your Player Account will revert to normal and you will be able to make deposits and withdrawals. If we are required to terminate our relationship with you because we cannot complete or apply our customer due diligence measures we may refund all funds owed to you, plus all deposits to the originating account, except if we are required to withhold those funds in accordance with our legal and regulatory obligations (in which case we shall not be required to notify you of the reason).

11.9 We reserve the right to close a player’s Player Account and return funds on the account without reason.

11.10 We reserve the right to offer and advertise from time to time promotions, bonuses or other special offers and each such offer will be subject to specific terms and conditions which will be valid for a limited period of time. In connection with the specific terms of the above promotions, bonus and special offers, we further reserve the right to withhold any withdrawal amount from your account which will be in excess of your original deposit. In addition, we reserve the right to withhold or otherwise decline or reverse any pay-out or winning amount or amend any policy in the event that we suspect that you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) other promotions; or (iii) specific policy or rules determined in respect of an existing Game or a new Game or we are required to do so by any applicable law or regulation.

11.11 If you win a prize we may ask for your specific consent to use your name, location, photos or other personal data for our promotional purposes.

11.12 We reserve the right to transfer, assign, sublicense or pledge this agreement, in whole or in part, to any person. We will provide you with notice to the email address you used for your Player Account to tell you of any such transfer, assignment, sublicense or Pledge.

11.13 We reserve the right to close Player Accounts registered from certain countries. This policy is introduced to reduce risks of fraud against us, prevent access to players from countries where such type of gambling is or becomes illegal and to prevent access to players from countries which are or become considered to be high risk countries. Winnings from these Player Accounts will not be paid out more than the amount of the purchases made on the account. We apologise to the customers from the countries detailed below for any inconvenience caused.

11.14 If an account has no activity for 365 days it will be considered as dormant.

11.15 If any sum is incorrectly credited to your Player Account you are obliged to notify us, and we are entitled to reverse such credits and/or recover such sums from you (with interest) if they have already been withdrawn by you. If you use the sums improperly credited to participate in any Games, we can void (i.e. cancel) any wagers made and reverse any winnings credited to your Player Account in connection with those wagers.

11.16 Any funds from dormant or suspended Player Accounts will be cleared periodically (after a 12 month period) and donated to charity. We will make all reasonable attempts to contact dormant and suspended Player Account holders prior to this so they may close or re-activate their Player Account.

11.17 Any funds you deposit with us will be held in a bank account in the name of the Company (the “Quistclose Trust Account”). The Quistclose Trust Account is a separate account which only contains funds deposited by and due to players.

Please note that the Quistclose Trust Account meets the UK Gambling Commission’s requirements at the medium protection level because we hold player funds separate from Company funds in this account. This means that arrangements have been made to ensure assets in the customer accounts are distributed to customers in the event of insolvency. For more information about the protection of customer funds please sees our regulators websites:

12. CHANGES TO THIS AGREEMENT OR THE PRIVACY POLICY

12.1 We reserve the right to make changes to this agreement or the Games Rules or Privacy Policy at any time.

12.2 Where a material change has been made to the Terms and Conditions, players will be prompted to re-accept the Terms and Conditions before they continue to use the Website and/or deposit any funds and/or access or participate in any Games.

12.3 If you continue to use the Website and/or any Games after we have updated this agreement, the Game Rules and/or the Privacy Policy, you agree to be bound by those changes whether or not you have chosen to read, the relevant changes. If you do not agree to be bound by the relevant changes, you should not continue to use the Website or any of the Games.

13. TERM

This agreement is effective from the moment of acceptance by clicking on the “I agree” button (within the Software), and shall remain in force indefinitely unless terminated in accordance with these terms and conditions. For the avoidance of doubt it is agreed that you are bound by this agreement if you use the Software, Website and/or the Games in any way, including, but not limited to, initiating or making a deposit through your Player Account or submitting your deposit details to us.

14. GOVERNING LAW

14.1 These terms and conditions are governed by English law. We agree to submit to the non-exclusive jurisdiction of the courts of Alderney. However, this shall not prevent us from bringing any action in the court of any other jurisdiction for injunctive or similar relief. The English language version of this Agreement will prevail over any other language version issued by us.

14.2 The illegality, invalidity or unenforceability of any part of this agreement will not affect the legality, validity or enforceability of the remainder.

15. COMPLAINTS AND DISPUTES PROCEDURE

1.If you are unhappy about any aspect of our services, we encourage you to raise a complaint as soon as possible and, in any event, within six months of the date of the incident.

2.If you have a complaint about any aspect of our services, please contact our customer support team.

3.We also accept customer complaints made in person, spoken or written, over the telephone, via email or via third party intermediaries.

4.When making a complaint, please provide us with and the following: your username, full name and a summary of your complaint.

5.We will provide you with an acknowledgement of your complaint within 24 hours.

6.Our acknowledgment will include a copy of our Complaints Policy. We will also provide you with a copy of our Complaints Policy on request.

7.On receipt of your complaint we will conduct an investigation.

8.If you are not satisfied with our response to your complaint, we will escalate your complaint to our Management Team

9.We aim to provide you with a response to your complaint as soon as practically possible and seek to resolve your complaint within eight weeks from the date on which we received your complaint.

10.If it appears it will take us longer than eight weeks to resolve your complaint, we will write to you to let you know the revised time scale for your complaint to be resolved.

11.After we have concluded our investigation we will write to you with a final response, which will confirm that we have either:

resolved the complaint; or

agreed we are at a 'deadlock' with you or that we have reached a stalemate and are unable to resolve your complaint.

13.Our final response will provide you with details of how you can refer your complaint to an external independent Alternative Dispute Resolution (ADR) provider for adjudication unless your complaint relates to a matter unconnected to the gambling services we provide (for example, if your complaint relates to the types of product we offer). We call these types of complaints "non-gambling related complaints". We will deal with all non-gambling related complaints internally as these are not appropriate for referral to our ADR provider.

14.There is no charge to you for referring your unresolved complaint to eCogra. eCogra are able to consider all unresolved complaints relating to the outcome of your gambling transaction including: account management issues, matters relating to your ability to withdraw funds or winnings, the application of bonus offers and our terms and conditions.

15.We have made arrangements for our customers to refer their unresolved complaints to eCogra.

A copy of the ADR provider's adjudication form is available here http://ecogra.org/ata/dispute.php.Customers will need to complete the form and submit it electronically.

You may also file your complaint via the European Online Dispute Resolution (ODR) platform (http://ec.europa.eu/consumers/odr/) which allows customers and ADR providers to file, respond to, and handle disputes. Our appointed ODR provider is eCogra.

16.We aim to respond to requests for information about disputes from the ADR provider in full within 10 days of receiving the request.

17.eCogra reserves the right to reject disputes referred to it on the basis that they are frivolous or vexatious.

18.The ultimate resolution of your complaint when arrived at with the assistance of the ADR provider shall be binding on both parties, if agreed by you in advance of the ADR process starting.

19.We are required to notify the Gambling Commission of any outcome adverse to us (in whatever jurisdiction) in any proceedings taken against us by a customer in relation to a gambling transaction (but excluding proceedings allocated to the County Court small claims track or equivalent in jurisdictions outside England and Wales).

For non – UK Players

If you have a dispute or complaint regarding Kittybingo.com you should in the first instance contact our customer services team. To the extent that you are not satisfied with our response you should contact our licensors: The Alderney Gambling Control Commission.

16. NOTICES

16.1 You agree to receive communications from us in an electronic form. Electronic communications may be posted on the pages within the Website and/or the messages/help files of your client application, and/or delivered to your e-mail address. All communications in either electronic or paper format will be considered to be in “writing” and to have been received no later than five business days after posting or dissemination, whether or not you have received or retrieved the Communication. We reserve the right, but assume no obligation, to provide communications in paper format.

16.2 Any notices required to be given in writing to us or any questions concerning this Agreement should be communicated via email. Visit the Contact Us section on the website on the Contact page to email or speak to the support team.

17. GENERAL PROMOTIONAL TERMS AND CONDITIONS

A separate set of terms and conditions exists for your participation in promotional offers or bonuses available in connection with any Game from time to time. To view the applicable promotional terms and conditions, please visit the promotions tab on the Website and click on the Promo Terms & Conditions button.

18.CUSTOMER DUE DILIGENCE

What is Customer Due Diligence?

Customer Due Diligence, also known as CDD, is the process through which organisations collect certain facts about a customer (“Know Your Customer”) to limit its exposure to a range of risks, such as identity fraud and money laundering.

Why am I being asked for CDD documents?

At Magicalvegas.com, we take CDD very seriously. It is part of our licence conditions with the UK Gambling Commission, and important for protecting our business and our players so that gaming remains a fair, fun, safe past-time for everyone.

For CDD we reserve the right to ask you for proof of Name, Address, and Source of Funds. Being asked for CDD documents is nothing to worry about, it simply helps us verify who you are so you can get on with the more exciting business of playing and winning!

Which documents do you accept for CDD checks?

The documents we accept depends on the nature of the info we have requested from you.

If we have asked you to confirm your NAME we accept:

Passport

Photo Driver’s Licence

If we have asked you to confirm your ADDRESS we accept:

A recent bank statement or utility bill (less than 3 months old) that shows your name and full address

If we have asked you to confirm your SOURCE OF FUNDS we accept:

A copy of a recent bank statement (from the last 3 months) – don’t worry, we only need to see certain information, everything else can be hidden (see example)

A copy of a recent pay slip/pension statement (from the last 3 months)

A copy of a Trust deed clearly showing a consistent entitlement to funds

A copy of an account statement showing funds recently won from another company

Dated proof of an award/payment made to you

Other clear evidence that would support "affordability" in relation to your playing with us.

Where/how do I send my documents securely?

You can simply scan/photograph your documents and email them to us at:

Please note: we accept scanned copies of documents but reserve the right to request originals in some circumstances. Thank you.

What will happen to the information I give you?

Rest assured that all information you provide to us will remain 100% confidential and treated in accordance with the Data Protection Act 1998.

What happens if I do not provide you with the CDD info that you have requested?

Please be aware that if you do not provide us with requested CDD info, we may have to place some restrictions on your account in line with UK Gambling Regulations. We do not want this to happen – we want you to be able to have the fullest experience possible at Magicalvegas.com - so we thank you for your understanding and look forward to receiving your documents.

Please note that your account may be closed if your source of funds have not been successfully verified.

Privacy Policy

We have created this privacy and cookies policy to inform you how the Group (as defined below) manages, collects and uses your information through your use of the Site ("Privacy Policy"). This Privacy Policy explains how We collect your personal information on the Site, how We use and protect such information, Our processing of and your choices concerning the use of such information. Please read this Privacy Policy carefully. For the purposes of this Privacy Policy, “We”, “Us” and “Our” means The Group.

1. ABOUT THE GROUP

1.1 Daub Alderney Limited (‘Daub’) (Bailiwick of Guernsey) is part of The Rank Group Plc group of companies (‘Rank Group’) which operates gaming venues in Europe and digital gaming sites, including the Bella Casino, Enracha, Grosvenor Casino, and Mecca Bingo brands and other associated and subsidiary companies. For the purposes of this Privacy Policy, the data controller is: Daub Alderney Limited whose address is Inchalla, Le Val, Alderney, GY9 3UL. The Group provides services on the Site through various software and/or platforms (collectively referred as ‘Platforms’)

Websites

Mobile applications

Downloadable applications

Non- Downloadable applications

Social Media Networks

1.2 This Privacy Policy represents Our current data collection and usage practices. We will from time to time review and revise these practices. We will post any changes to this Privacy Policy here. Please refer to this Privacy Policy on a regular basis. If We make material changes to this Privacy Policy, we will notify you before they take effect either through the Site or by sending you a notification. Any such material changes will only apply to Personal Information (as defined below) collected after the revised Privacy Policy took effect.

1.3 We encourage you to read the Privacy Policy carefully and use it to make informed decisions. This Privacy Policy only applies to information collected by the Site.

1.4 By engaging with Our Site you acknowledge you have read and understood this Privacy Policy.

2. COLLECTION OF PERSONAL DATA

2.1 Definition of Personal Information.

Personal information is information about you and that identifies you or can be used to identify you (in conjunction with any other information We have about you) e.g. your name, e-mail address, address or telephone number, IP Address, copies of ID, proof of address, etc (“Personal Information”).

We collect the below types of Personal Information:

Information We Collect Directly From You.

Registration Details: you will be asked to provide us certain details about yourself, such as: first and last name, email address, full name and gender, birth date, physical address, ID number, phone number, etc. when you register an account.

Payment Information: payment information may be collected from you, such as your credit card number (first 6 and last 4 digits) and bank account details.

Voluntary Information: When you respond to communications from us, communicate with us via email or share additional information about yourself through your use of the Platforms, such as on the chat feature, in games, enter a competition, promotion or survey, submit a query, and when you report a problem with our Site.

2.2 Information We Collect About You From Your Use of Our Site

We will automatically collect information from you each time you visit or otherwise use Our site. This includes:

2.2.1 Technical and Device Information: We may collect specific types of connection details and information with regard to your device, software or hardware that may identify you, such as: device’s unique identifiers, IP address used to connect your device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and geo-location data (to comply with our anti money laundering policy). We use Google Analytics and comply with the Google Analytics Terms of Service and are subject to the Google Analytics Policies.

2.2.2 Social Networks: When you register through your social network account (such as your Facebook account), to use our services or connect your player account with such account, we will have access to basic information from your social network account, such as your name, birthdate, profile picture and friends' list, as well as information you made publicly available on such account.

2.2.3 Information We Collect About You From Other Sources: We may collect Personal Information about from other sources (e.g. third party service providers), such as information about your credit history from credit agencies and other financial information (but We do not collect your full credit card information) which is relevant to the provision of Our products and services as well as information which is gathered in order to verify your identity and prevent fraudulent or illegal activity.

3. COOKIES

3.1 Cookies are small pieces of data that sit on your computer that remember what you enter while you're browsing a website. We use cookies to help us customise your experience to show you the most relevant information when you return to Our Site.

3.2 Our Cookies

We use the following types of cookies:

Strictly Necessary Cookies. These are cookies that are required for the operation of Our Site and under Our terms with you. They include, for example, cookies that enable you to log into secure areas of Our Site, use a shopping cart or make use of e-billing services.

Analytical/Performance Cookies. They allow us to recognise and count the number of visitors and to see how visitors move around Our Site when they are using it. This helps us for Our legitimate interests of improving the way Our Site works, for example, by ensuring that users are finding what they are looking for easily.

Functionality Cookies. These are used to recognise you when you return to Our Site. This enables us, subject to your choices and preferences, to personalise Our content, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting/Advertising Cookies. These cookies record your visit to Our Site, the pages you have visited and the links you have followed. We will use this information subject to your choices and preferences to make Our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

3.3 We may also work with advertising networks that gather information about the content on Our Site you visit and on information on other websites and services you visit. This may result in you seeing advertisements on/or through Our Site or Our advertisements when you visit other websites and services of third parties which we believe may be of interest to you. For more information about how to turn this feature off see below or visit http://www.youronlinechoices.com/uk/

3.4 Disabling Cookies

The effect of disabling cookies depends on which cookies you disable but, in general, the website may not operate properly if all cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on Our Site. If you disable all cookies, you will be unable to complete a purchase on Our Site.

3.5 If you want to disable cookies on Our Site, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:

For Microsoft Internet Explorer:

Choose the menu “tools” then “Internet Options”

Click on the “privacy” tab

Select the setting the appropriate setting

For Google Chrome:

Choose Settings> Advanced

Under "Privacy and security," click “Content settings”.

Click “Cookies”

For Safari:

Choose Preferences > Privacy

Click on “Remove all Website Data”

For Mozilla Firefox:

Choose the menu “tools” then “Options”

Click on the icon “privacy”

Find the menu “cookie” and select the relevant options

For Opera 6.0 and Further:

Choose the menu Files”> “Preferences”

Privacy

3.6 Where you have not set your permissions, We may also separately prompt you regarding Our use of cookies on the Site. You can find more information about the individual cookies We use and the purposes for which We use them in the below table:

Cookie

Name

Purpose

PlayerID

Player ID

Identifies a customer on Our system

Username

Player username

To display the username on some pages and make the experience more personal

Class

Player class

Identifies customer VIP level

SessionID

Session ID

Used to validate the customer activity in Our system

CountryCode

Country code

Identifies the user's country

CurrencyCode

Currency code

User's currency

CurrencySymbol

Currency symbol

Display customer's currency on the table

LanguageCode

Language code

User's language

DeviceUsed

Device used

Identifies user's device so it can have a better user experience

AffID

Affiliate campaign

Identifies from which affiliate campaign the user came from

AffiliateID

Affiliate link ID

Identifies from which affiliate the user came from

AffTrackID

Affiliate tracking ID

Tracks the affiliate ID during the first visit of the user

AffTrail

Affiliate history tracking

Keeps all affiliate life time data from user

Dv

Dynamic variable

Tracks dynamic information set on the affiliate campaign used by the user

HTTPReferer

Referer

Identifies the previous page from which a link to the currently requested page was followed

CookieTrackGUID

Tracking GUID

Identifies the player’s navigation across the website

Bingoclient

Bingo client

Used to identify when the user navigates to the website from the bingo client

PromoCode

Promo code

Promo code used by user

PHPSESSID

PHP session

Used to link user side and server-side communication which allows our system to know how and what to display to customers.

3.7 We use cookies to:

Monitor traffic on the Site

To obtain information for analysis purposes

To better understand your preferences

To offer with personalised advertising when you access the Site.

Some of the cookies used by the Site are set by us, hence third-party companies or advertisers may monitor and analyse your web access on Our behalf.

3.8 Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser or mobile device. Please note, however, that by blocking or deleting cookies used on the Site, you may not be able to take full advantage of the Site.

4. PIXELS

4.1 We use pixel based tracking to track a visit or event on the Platforms and to track advertisement.

5. USE OF INFORMATION COLLECTED

5.1 We use and share Personal Information for the following purposes:

To register your account with us;

To update your account;

To access Our Games;

To provide you with bingo games, casino games, any other games and betting services offered on the Platforms;

To communicate with you and to keep you informed of Our latest updates and special offers;

Where permitted in Our legitimate interest or with your prior consent where required by law, a member of our Group, will use your Personal Information for marketing analysis and to provide you with promotional update communications by email, post, telephone, direct messaging, direct mail and other digital channels (pop ups, push notification, banner advertising, etc) about Our or their products/services, promotional materials, as well as products, services, websites and applications which relate to products and services from companies (other than Daub) within the Group and our Trusted Partners which We believe may interest you. You may at any time object to further marketing by checking and updating your contact details within your account or selecting the "unsubscribe" link at the end of all Our marketing and promotional update communications to you, or by sending Us an email to [email protected]

Our selected third parties with whom We may share your Personal Information with (see section 6 below) may send you advertisements promotional materials and communications about their products or services which may be of interest to you, with your prior consent where required by law;

To assist you with your queries;

To process any of your requests for information;

To notify you about updates to Our software and/or services;

To investigate and resolve disputes about your use of Our services;

To comply with Our licence conditions with the UK Gambling Commission and the Alderney Gambling Control Commission;

To conduct credit searches;

To improve your user experience through data collected through analytics;

To carry Our due diligence;

To detect and prevent fraudulent activities

As required by law, regulation or other governmental authority;

5.2 We may also use other type of information for the purposes of monitoring Site usage in order to help us develop Our Site and the services and for these purposes.

6. DATA SHARING

6.1 We do not sell or share your Personal Information with third parties except as described in this Privacy Policy. The Personal Information will be disclosed to a third party only to the extent required for the specific purpose, as stipulated in this Privacy Policy

6.2 We may share your personal information with the below parties:

Any member of Our Group (as defined in this Privacy Policy), who support Our processing of Personal Information under this Privacy Policy. If any of these parties are using your information for direct marketing purposes, we will only transfer the information to them for that purpose with your prior consent.

Our selected third parties may include:

Organisations which process your Personal Information on Our behalf and in accordance with Our instructions and applicable data protection laws. This includes in supporting the services We offer through the Site in particular those providing website and data hosting services, providing fulfilment services, distributing any communications We send, supporting or updating marketing lists, facilitating feedback on Our services and providing IT support services from time to time, to third parties who provide services in relation to the operation or promotion of the Site, organize events on behalf of the Group. These organisations (which may include Our third-party suppliers, agents, sub-contractors, auditors, advisors, investors, potential buyers and/or other companies in Our Group) will only use your Personal Information to the extent necessary to perform their support functions.

Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to Our advertisers, but We will provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the Personal Information we have collected from you to enable us to comply with Our advertisers' wishes by displaying their advertisement to that target audience and subject to the cookie section of this Privacy Policy.

Business partners who provide services to you and with whom We have entered into agreements in relation to the processing of your Personal Information.

Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

In the event that We sell or buy any business or assets, in which case We will disclose your Personal Information to a prospective seller or buyer of such business or assets subject to the terms of this Privacy Policy.

If Daub or a member of the Group substantially all of its assets are acquired by a third party, in which case Personal Information held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your Personal Information in order to comply with any legal obligation, or in order to enforce or apply our terms of supply terms and other agreements with you; or to protect the rights, property, or safety of Our Group, Our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction and to prevent cybercrime.

7. DATA TRANSFERS

7.1 The Group operates globally and the Personal Information that We collect may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") that may not be subject to equivalent Data Protection Law.

7.2 We may transfer your personal information outside the EEA:

In order to store it.

In order to enable us to provide goods or services to you and fulfil Our contract with you. This includes order fulfilment, processing of payment details, and the provision of support services.

Where We are legally required to do so.

In order to facilitate the operation of Our Group, where it is in Our legitimate interests and We have concluded these are not overridden by your rights. In these instances, We will take all steps reasonably necessary to ensure that your Personal Information is subject to appropriate safeguards, such as relying on a recognised legal adequacy mechanism, and that it is treated securely and in accordance with this Privacy Policy.

8. DATA SECURITY

8.1 All information you provide to us is stored on Our secure servers. Any payment transactions will be encrypted using SSL technology. Where We have given you (or where you have chosen) a password which enables you to access certain parts of Our Site you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

8.2 Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, We cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.

8.3 We take cyber-security very seriously, not only to protect us, but also our clients and their data. We implement different layers of physical and technological controls to prevent unauthorised access and to ensure data security, integrity and privacy.

8.5 Our Site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.

9. PUBLIC FORUMS

9.1 The Site may, from time to time, make chat rooms, message boards, news groups and/or other public forums available to its users. Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and avoid posting any personal information.

10. CHILD SAFETY

10.1 Protecting the safety of children when they use the Internet is important to us.

10.2 The Site is intended for use only by persons who are at least 18 years of age.

10.3 By using the Site, you confirm to us that you meet this requirement.

11. UPDATES OR AMENDMENTS TO THE PRIVACY POLICY

11.1 We may revise this Privacy Policy from time to time, in Our sole discretion, and the most current version will always be posted on this Site and, in relation to substantive changes, will be notified to you by e-mail. Your continued use of Our services, following the notification of such amendments on this Site, constitutes your acknowledgement of such amendments to the Privacy Policy. This Privacy Policy was last updated on 4th October 2019.

12. HOW TO CONTACT MAGICALVEGAS.COM

12.1 We welcome your views about the Site and Our Privacy Policy. If you would like to contact Us with any queries or comments please send an e-mail ([email protected]) to Our customer services department or give us a call on 0800 279 7342 or via the live chat.

13. HOW LONG WE KEEP YOUR INFORMATION

13.1 We retain Personal Information for as long as you have an account with us in order to meet Our contractual obligations to you and to comply with Our licence conditions with the UK Gambling Commission and Alderney Gambling Control Commission and 5 years after your business relationship with Us ends. We may also retain aggregate information beyond this time for research purposes and to help us develop and improve Our services. You cannot be identified from aggregate information retained or used for these purposes.

14. YOUR RIGHTS

14.1 You can ask us: (a) To access all the Personal Information about you held by us. On request, We will provide you with a copy of this information. We reserve the right to charge a reasonable fee taking into account the administrative costs of providing the information or taking the action requested; (b) To correct or erase your Personal Information where appropriate; (c) To restrict the processing of your Personal Information whilst We investigate your concern; (d) To object to direct marketing or in certain cases object more generally; (e) Where your processing is based on your consent, to receive your Personal Information in a commonly used electronic format or ask We move the data in that format to another provider where your request relates to the data that you gave us direct and where technically possible (data portability); (f) To withdraw your consent at any time when the processing relies upon consent.

Welcome Bonus Terms and Conditions

This offer is available to all successfully registered and verified players who make their first deposit at Magicalvegas.com

This offer is valid on your 1st deposit of min £20 with a max bonus of £100.

This bonus must be selected from the cashier and is not valid for deposits from Neteller.

Real funds (deposit or winnings generated from playing with real funds) will be used first on your account provided that you do not have bonus win balance. In the event you have bonus wins balance, this will be used first.

Once you have no real money remaining on your balance, your bonus will become playable and wagering requirements will need to be met prior to requesting a withdrawal.

You are also able to place bets which consists of both real and bonus money, wins as a result from such a bet will be paid out proportionally in real and bonus money.

Wagering requirements (WR) is 30x the sum of your (deposit + bonus) amount on selected games found here.

This bonus expires after 7 days unless otherwise stated.

This deposit bonus can be used on any games in the match collection, which can be found here.

Bets using the Gamble Feature do not count towards the wagering requirement.

On completion of WR, both bonus and bonus winnings up to a maximum of £500 will be converted to real cash.

Your deposit amount can be withdrawn at any time however, bonus and bonus wins will be declared null and void if the WR has not been met.

Unless otherwise stated this promotion cannot be combined with any other promotion offered at magicalvegas.com.

Management reserves the right to withhold any bonus payment if it believes that the promotion has been abused and/or where the terms of the offer are not fulfilled, or any irregular wagering patterns are found.

Magical Vegas operates a zero-tolerance policy towards bonus abuse, taking unfair advantage of offers and/or any other suspicious activity, and we reserve the right to block and remove bonuses and/or associated winnings from accounts that we suspect are involved in such activities or behaviours. Examples of promotional abuse and/or irregular play (otherwise known as promotional play restrictions) are outlined below:

Where any terms of the offer or promotion are breached as per the terms of use including the general promotional terms and conditions and/or any other applicable promotional terms and conditions associated with the offer.

Where there is evidence of a series of wagers placed by a customer or group of customers (e.g. Using a strategy that has been identified across multiple accounts to take advantage of an offer or loophole), which due to a promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, we reserve the right to confiscate or void the winnings.

Using “Delayed winnings” tactics to manipulate promotional terms and gain an unfair advantage. For example, while playing a game, a "bonus/free spin" feature is initiated with bonus or cash funds, then the player exits out of the “free spin” or “bonus” feature bonus by closing the game and moving to another game. The player then returns to the original game to complete the “bonus/free spin” feature at a later time in circumstances after the original bonus money has been forfeited, lost or wagering met and then converted to cash.

“Pending Outcome Bets” leaving large bets on a table pending an outcome or an action, for example on blackjack, and then returning at a later time in different circumstances such as after the bonus money has been forfeited, lost or wagering met and converted to cash to complete the bet to manipulate the promotion for an advantage.

“State game abuse” where the use of bonus or cash funds are used to progress through the bonus stages/collectable features (for example, collecting 9 out of 10 symbols to reach that bonus feature) and then returning to the final stages (for example, playing to collect the final symbol to reach 10 out of 10 symbols to reach the bonus feature) to return the associated winnings with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. These games include but are not limited to those listed as excluded games.

“Bonus Wallet Hierarchy” any customers playing on table games with the intention to abuse the Bonus Wallet Hierarchy (as defined above) and exploit the system and promotions in a way they were not originally intended, may have their winnings forfeited and account closed.

“Collusion” where customers try to cheat the system to unfairly take advantage of promotions or other customers by adopting gaming betting patterns which are contrary to fair play and such customers may have their winnings forfeited and accounts closed

Privacy Policy

Your privacy is important to us. Please read and review the Privacy Policy of Magical Vegas here.

Magical Vegas is licensed and regulated to offer Gambling Services in Great Britain by the UK Gambling Commission, license Number 000-039022-R-319427-004. All the games offered on the website have been approved by the UK Gambling Commission. Details of its current licensed status as recorded on the Gambling Commission's website can be found here.

responsible gaming

As part of our responsible gaming procedures we have noticed that you have exceeded on of our safer gambling markers in that your recent deposit trends exceed those that exist historically on your account. We wanted to confirm with you that you are comfortable and can afford the current levels of spending and that you are aware of the Safer gambling tools available to you:

review settings

Adjust my deposit limit

Chat to Support

About my gaming activity

I'm happy with my gaming

responsible gaming

As a responsible gaming site,
Magical Vegas would like to ensure you are happy with your current level of gaming activity.
We're here to help you with any concerns or questions you may have about your gameplay.
Therefore, please select one of the following options: