About

Values

Values

Empowering our clients to feel calm, clear and in control of their business management software. We genuinely care about the people within the businesses we serve, and their success. We strive to deliver on our promises and develop long-term relationships built on trust, loyalty and caring.

Clients

Clients

Our clients vary widely, from small to mid-sized distributors, manufacturers, retailers and service firms, to multi-national, varied corporations. Some have a simple, single application environment while others have a variety of core, custom and Third Party applications.

Service

Service

As an Edge IMS customer you will enjoy the benefits of our expertise and quality service with confidence. We value you and the trust you've placed in us.

Shawn McMahon

TLC - Professional Landscaping

After going through a previous software conversion we were relieved to have such a smooth seamless conversion lead by Denise at Edge. Denise handled the whole process from start to finish with minimal effort on our end, allowing my department to carry on with their daily duties.

Christine Poier

Meals on Wheels London

Shelley Sanderson made changes to my database program that resulted in great efficiencies. Not only did she tweak the program to suit my needs, she came up with ideas that I would never have thought of to make my everyday smarter and simpler!

Graham Stuart

Awesomeologist, McHardy Vacuum

Edge IMS has been an integral part to the success of where we are today. This wouldn’t have been possible without the knowledge, depth and quick responses from this company. Edge can handle it all when it comes to support but best of all they are a great team of very personable and honest people. They’ve been there to provide us with the updates, fixes, expansions and custom designs so that our Sage products are made to work for us and not the other way around!

Justin Brown

Brown's Auto

Every time I talk to Edge about how we do things, I learn something new about the software that can help.

Jan Elfner

Schut's Unit Step Ltd.

You’re the best! You just made my life simpler!

Dianne Whalen

Vice President of Finance, Ardency Corporation

Denise was fantastic. It was very obvious she did her homework and everything went without a hitch. Honestly, I’ve done this many times and that is the cleanest, smoothest upgrade I’ve experienced.

Carie Walker

Manager, Integration & Project Coordination, Posera

Wanted to say thank you again for your trek up to Brantford and the time you spent with Louise and I today. The session satisfied what we were looking to know and so much more.

Shelley Sanderson

Principal Partner

P: 519-601-3359 Ext.101

Bio

Shelley became interested in software while working for a cosmetic distributor in Mississauga. Managing inventory, fulfilling customer orders, providing meaningful reports to management, and communicating with customers using mail merge was fun!

When she moved to London she continued to be the ‘go to’ person whenever technology was the topic of discussion. In 1994, Shelley began her career in the software consulting industry focusing on accounting software and custom software development and has never looked back.

Shelley's experience in working closely with people, to discuss what they want to achieve and deliver results, brings value to businesses. Problem solving and optimizing systems is her passion.

Denise Burke

Principal Partner

P: 519-601-3359 Ext.102

Bio

Referred by some as the “Accpac Angel”, Denise loves to solve her customer’s problems and make their lives better. Armed with a degree in Business Administration and a strong military background Denise began her career as a software consultant in 1993.

With her never-give-up attitude, she thrives on the challenges in taking a complicated problem and finding the right solution.

She has worked in many different industries including manufacturing, retail, not-for-profit and distribution and uses software as her secret weapon. Sage 300, Sage BusinessVision and Spire are only a few of the products she has expertise in.

Although she has lived in London for twelve years now, she was raised in Nova Scotia, and like most from the east, loves the water, lobster and the laid back way of life.

Nancy Cobban

Senior Consultant

P: 519-601-3359
Ext.104

Bio

Nancy is a CGA who worked for many years in public accounting in London and the surrounding area. As a senior manager with KPMG, she worked with a diverse range of businesses. This gave Nancy the edge when working with clients to analyze their needs and implement solutions to improve efficiencies and establish strong reporting. Her software support skills and accounting background make her a great technology resource for any business.

Ross Nicholson

Senior Executive Account Manager

P: 519-601-3359 Ext.103

Bio

Ross Nicholson is a graduate of Western University with a degree in Business/Economics. A native to London, he has been working with Sage products for the past eighteen years. On top of his technical expertise with Sage 300 and other related products, Ross specializes in finding the right third-party or add-on tool for your ERP system. If you have a need, there's likely a product out there that can deliver, and Ross can find it.