In order to avoid delays in Puerto Maldonado and unnecessary annoyance of customers interested in visiting the Explorer’s Inn, the following notes have to be kept in mind by all clients interested in visiting the Explorer’s Inn.

· Passenger list: It is necessary that we receive as early as possible a list with the following details: Full name, sex, age, citizenship and passport number of all our passengers or members of a group. This list must be reported to the marine authorities 24 hours in advanced in order to issue the sailing permit for every boat leaving the docks with tourists. Not to apply in advance for the permit can delay the departure by at least 2 or 3 hours. It would be very helpful if we know in advanced of any physical limitation and/or health or food restriction.

· Luggage: We can’t avoid that your customers bring with them all their luggage, but it is very important that they are instructed in advanced that due to limited space in our canoes, they can only take with them one (1) small suitcase or rucksack.(maximum 50 pounds). The excess of luggage can be left in our Puerto Maldonado office. Customers often get very angry when they are informed about this the same day of arrival. It is also important that they bring a small suitcase ready for the trip with them so our departure is not again unnecessarily delayed.

· Clothing: Guests should arrive to Puerto Maldonado duly dressed for the trip and they should not start getting dressed at our office, what has also been a cause for delays and annoyance to the other passengers. It is also necessary to remind them to bring some warm clothing for chilly nights and mornings which are not frequent even in the Amazon rainforest.

· Rubber boots in large sizes: We normally have at the Explorer’s Inn regular size boots available for most of our guests but big sizes such as # 11 + are often impossible to find locally.

· Boats to and from the Explorer’s Inn: Normally the airline’s flights to and from Puerto Maldonado do not arrive and depart with much time difference , guests should be clearly informed that, as not being our services private, only one boat a day will do the trip to the lodge either way. Because of this they cannot claim that Peruvian Safaris provides an extra boat if, for any reason, one of the flights is delayed and they have to wait in town until the second flight arrives or, if they have to get up and leave the lodge earlier than necessary to take their return flight.

· Responsibility: Peruvian Safaris S.A., while providing our services we will not be responsible for any damages, losses, additional expenses due to delays or any cause however if the person or property in connection with any service result directly or indirectly injured from acts of God or major force we will assist them.

Peruvian Safaris S.A. reserves the right to modify or withdraw any tour arrangements when deemed necessary in the best interest of our customers. The right is reserved also to accept, retain or refuse any person as member of the tour.