It's one of two things. 1: the programing in your phone might be messed up, so you may have to take it into your provider store. Odds are though there won't be anyone smart enough to do anything about it (even though they do have the capabilities), so you might have to send it to the manufacturer. 2: Most likely your provider has blocked your internet service. Most smart phones can't send or receive MMS's if the subscriber decides to cancel there internet services. I think it's just a way to get you to pay for something you don't want. Non smart phones (that don't even have internet capabilities) are able to send and receive MMS's without having to pay for internet service at all, unfortunately most phones now are smart phone based even if they're not called as such. You don't have to get a plan for internet service, but you will end up paying for each kb you use to send and receive each MMS. If you do send and receive a lot of them you might actually be better of getting an internet plan. Ether way it sucks that we have to pay twice. I mean if we pay to send why does the other person have to pay to receive? Isn't it already payed for? Even when it's physical we don't pay to receive a package as well.

1 Suggested Answer

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Related Questions:

MMS is one of the feature of the mobile service that you have. You are using smart for your mobile service,right?There are settings on the phone that should be taken cared of for you to have access with other services. MMS is one of them. Once MMS setting is not yet set on your phone,once someone sent you MMS, you will not be able to retrieve it nor open it for your MMS settings were not yet installed,it seems not activated.You need to call smart for them to send you the settings. Once you recieved the settings via sms,just save it. For you to check if its working for sending and recieving,just send an MMS to your own number.

you can go to your messages, select settings, select mms and configure your mobile phones multimedia profiles. once configure, try sending a photo on your own mobile number (creating an mms and sending it your own phone) once you received the mms, your phone is ready to send and received. you may want to configure the rest of the settings for mms for your own liking.

You cannot view or send images because your MMS isn't set up. You must call your service provider's customer care and
ask them to send you your MMS settings, they will then send you your
settings via SMS, save this SMS and then the phone should ask you if
you would like to change the current proxy, choose "accept" or "yes".

You must call your service provider's customer care and ask them to send you your MMS settings, they will then send you your settings via SMS, save this SMS and then the phone should ask you if you would like to change the current proxy, choose "accept" or "yes". Please also remember to give me a good rating on my profile.