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Asian Airlines Beat Rivals
In U.S. in Times of Arrival

Asian airlines often trample their American competitors in customer surveys and it isn't just because they offer service with a smile. It turns out they are also more punctual.

All but one of nine major Asian airlines that provided their arrival records for last year to The Asian Wall Street Journal had an on-time rate of at least 80%. By comparison, a survey of the 10 biggest American airlines by the U.S. Department of Transportation, showed that only two airlines -- Trans World Airlines and Southwest Airlines , both of which...