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Initially the check in was fine.. Short wait time and friendly as expected when you get a hotel. However, day 2 was a nightmare. I am short on towels and go to the lobby to get more. I am advised they will bring them to...More

Good morning,
I would like to apologize for your recent stay in Las Vegas Convention Center. Please note that these charges were done in error and were corrected the same day. Also the GM went to personally apologize for this error. When I spoke with...More

My Husbands company placed him in this property as he will be here for about a month with the Construction Convention. I came out to spend a week. First let me say that after reading the other reviews I was leary. The I was a...More

First of all, the pictures on Expedia are deceiving. And the WiFi IS NOT FREE.
A week prior to our entrance I was charged a "deposit" which they were gonna credit me, and never did.
When we arrived they gave us a very ugly and...More

I did a reservation in Sept 2016 receiving a confirmation for ~640$ for the 1 week stay. I was on the phone and was assured that all is settled and done.
Upon arrival they told me my reservation was cancelled and made me pay triple...More

We booked a room back in September and even called to confirm yesterday and today. Was assured when we got here we had a room but told it was still 1 hour til room was cleaned. We came back 1 hour later and told we...More