Terms and Conditions

IMPORTANT! Please read through our Terms and Conditions as described here for you. We cannot cancel or make changes to your order once you complete it, so please be sure it is accurate.

PRIVACY POLICY

Please rest assured that the personal information you submit to Light of Day Organics is not shared with anyone else. Our server is secured.

PAYMENT OPTIONS

You may purchase merchandise from this website by using any one of the secure payment options we have made available. When you complete your order, your credit card is billed immediately through our secure server. We do not have access to your private information, therefore, we cannot make changes to your online order once your order is confirmed by you. Light of Day Organics reserves the right to change its payment procedures at any time without prior notice to you.

MEDICAL DISCLAIMER

The information contained in this website or in any of our literature is not presented as medical advise, nor should it be used as a substitute with a qualified and licensed physician. Although much of the information can be found in sources cited in the Tea Association of America’s brochures, on the U.S Dept. of Agriculture’s website, and in many cited independent studies, much of the investigation related to Tea and Tisanes has, unfortunately, not been thoroughly evaluated by the United States Food and Drug Administration to date. Our products are not designed to treat, cure, diagnose or prevent any specific diseases, and therefore any information contained herein is not to be read as a specific remedy or intended to guarantee any specific result. We are not responsible for any adverse effects or consequences resulting from the use of our products or any of the suggestions or procedures discussed within. If you have specific food allergies or aversions, please note all ingredients contained in each of our organic and gluten free products. An noted above, all matters pertaining to your health and well-being should be discussed with your licensed medical physician. Thank you.

SHIPPING AND DELIVERY

Orders are regularly processed and shipped via Priority Mail within 3 business days of you placing your order. You will be charged a shipping fee when you place your online order, to cover expenses charged to Light of Day Organics by the U.S Postal Service. If your package is returned to Light of Day Organics marked as “refused”, “unclaimed”, or “undeliverable”, and you would like to have it re-shipped, we will unfortunately need to charge you the actual re-shipping fee we incur.

You must notify us within 15 days from the date of your order if you did not receive it. If you have received an inaccurate order, you need to contact us within 3 days from the date of receiving your package (verified by USPS tracking). Should this happen, we will get you what you need right away, and you will not be charged for additional shipping fees.

Light of Day Organic’s retail website ships merchandise to locations within the United States using USPS Priority Mail, and internationally using USPS Priority International. The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping address by the U.S Postal service, our mail and parcel carrier.

RETURN POLICY

If for any reason you are unhappy with your purchase, please contact us immediately to discuss the problem you are facing. At Light of Day Organics, we adhere to rigorous health and safety standards, and will not sell used goods of any kind. For these reasons, we are therefore unable to accept returns or issue refunds on our products, even if they remain in their original packaging. If your package is returned to Light of Day Organics marked as “refused”, “unclaimed”, or “undeliverable”, and you would like to have it re-shipped, we will unfortunately need to charge you the actual re-shipping fee we incur. Should you receive an incorrect order, we’ll correct it at no charge right away. Please call our order fulfillment department at 231-228-7235, or email Teafairy@lightofdayorganics.com. Our hours vary with the season, so please leave a message for us on our phone line if we do not answer so that we can help you on our next arrival to the office.

COPYRIGHT

All content appearing on this website is the property of Light of Day Organics located at 3502 E. Traverse City, MI 49684 Copyright 2005-2017. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright 2005-2017 Light of Day Organics. All rights reserved.

TRADEMARKS

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Light of Day Organics. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Light of Day Organics or any third party, except as expressly granted herein.

USE OF SITE

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Light of Day Organics and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Light of Day Organics believes that customer conduct violates applicable law or is harmful to the interests of Light of Day Organics and its subsidiaries.