"We worked tirelessly designing these links right here in the UK. We wanted to create something modern: a cufflink for the 21st Century, if you like. Once we were satisfied, we plated them with rhodium for that marvellous finish, and Bob’s your uncle!"

The recent item was superb. My concern is really some of the clothing fabrics.

In doing a survey, be careful that you get the essence of the customer's response to your product. Having a survey that I VOLUNTARILY TAKE to help the company should NOT have bossy comments like, in essence;..."you must make an entry here". You will, via that method, only get survey-team generated feel-good comments that don't tell you what you might benefit from learning. For example, your order processing is good but some of the shirts I've bought I regret because the colors seem not to be stain-resistant.

The recent item was superb. My concern is really some of the clothing fabrics.

In doing a survey, be careful that you get the essence of the customer's response to your product. Having a survey that I VOLUNTARILY TAKE to help the company should NOT have bossy comments like, in essence;..."you must make an entry here". You will, via that method, only get survey-team generated feel-good comments that don't tell you what you might benefit from learning. For example, your order processing is good but some of the shirts I've bought I regret because the colors seem not to be stain-resistant.