Download your checklist here! Building organisational crisis resilience is a never-ending game: new teams are on board, new business streams, operations, or production sites are launched and new markets are open, all providing fresh opportunities but also increasing the risks of failures and exposure. Furthermore, external threats – climate change, security, socio-economic, cyber, and the interdependencies of…

I like to spread the idea that robots will soon be able to manage corporate crises thanks to big data, metadata, IT improvement such as blockchain and artificial intelligence, and especially to deep learning. It always blows public relations professionals and managers away! But the fundamental question persists: What will remain for humans in crisis…

By SecurityBrief Australia in preparation of the ASIAL Security Conference in Melbourne on 25-27 July, 2018. In today’s world, the main driver of corporate risk is extreme stakeholder outrage. This can manifest itself in a number of forms, and focus on a range of issues from discrimination, gender inequality, sexual harassment, corruption, environmental contamination, privacy…

In the three-part blog series on core crisis team roles we kicked off in late 2017, we already addressed the critical roles of Crisis Logger and Crisis Manager. Last but not least, to conclude the series, this month’s blog is all about the Crisis Leader. Often compared to a sport’s team captain, the Crisis Leader…

In recent months, we have all heard about the Apple Company and the public backlash to the disclosure of its company’s tax avoidance plan or the Weinstein Company and accusations of sexual harassment against its CEO which resulted in #MeToo going viral. These crises have resulted in huge negative reputation impacts and business disruptions. Were…

What if I told you that there is technology available that can handle a live, 2-way conversation with hundreds or thousands of participants at once without hearing everyone talking at the same time? And what if I told you that you could call them all, rather than them having to call in? This does exist…

In our last blog we wrote about the importance of the Crisis Logger on a crisis management team. This month we are focusing on two other core roles on the Crisis Team: the Crisis Manager and the Crisis Leader. In today’s increasing volatile and crisis-prone environment, typical crisis preparedness plans include the formalisation of a…

Nearly three quarters have passed of what can already be labelled a turbulent year: political scenes have changed dramatically and tensions between some nations are surging, one city after another was shaken by terrorist attacks, draughts caused record-setting wildfires, two horrific fires will haunt London for years and have huge implications on building standards, two…

Do you know the secret code word reporters use when they call you, to signify that you’re being quoted? Read on and I’ll tell you.The subject came to mind after a client sent me a USA Today article entitled Retail Giants Enable Trucker Exploitation. The article includes serious allegations of labor abuse involving several major US…

Engaging Government Before-During And After A Crisis It is every company’s worst case scenario – safety claims about your number one product have been made by several consumers, the issue has exploded and it has hit the mainstream and social media! In the middle of a crisis like this, the default position for many companies…