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Hello! I opened an account in your bank 3 months ago while I was living in USA. Now I live in Serbia, Europe and I have some money on my TD

card which I would like to take. Can I use my card in my TD card in Serbia and how much would fee be if I decide to withdraw all my money (900$) ? Thank you for your response! Stefan Kujundzic

Stefan, Canton, MA
September 20, 2014 09:15:00 AM

1 Response

In reply to Stefan, Canton, MA

We understand it's important to have access to your funds outside of the USA and we'd be happy to help you get access to your funds!
When making an ATM withdrawal from an international location, please make sure that the ATM machine displays either the VISA or PLUS logo. The TD Bank Debit Card may also be used to obtain a VISA Cash Advance if a compatible ATM is not available. Please note non-TD ATM fees still may apply. Our most up to date Fee Schedule can be found here http://bit.ly/1cTejgt. Many ATMs outside the United States limit withdrawals to checking accounts only, however, through TD Bank Online you may transfer money from your savings account to your checking account should you need more funds.
If you have not enrolled yet, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit Card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists.
We also recommend placing a Travel Notification on your checking account before you use your TD ATM/Debit Card. You can do so by calling our Customer Service Line 24/7 at 856-751-9000. If you are enrolled for online banking, another option would be to send us a secured message using your Online Banking at www.tdbank.com and request the Travel Notification be added to your account. To send a secured message you must first logon to your TD Bank Online Banking. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center”. This will help us be aware of any foreign transactions on your account.
If you have any questions while you are traveling internationally, you can reach us 24/7 at (856)-751-9000. Additionally, you can call us collect from a landline 24/7 at (215)-569-0518.
If you decide that you need to close your account, please contact customer service using the same number as listed above from a land line. The account must be a personal account and the account balance must be at zero. There are a couple of ways you can draw down your account to a zero balance. If you have checks available, you can write yourself a check for the exact amount in your account. Also make sure all direct deposits, ACH withdrawals, automatic (recurring) bill payments, outstanding checks, ATM/debit card transactions, online balance alerts and automatic (recurring) bill payments (if applicable) have been stopped or cancelled to prevent delays. If there are any pending transactions, we cannot close the account.
Thanks again for stopping by TD Helps and please reply if you have any other questions!

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