Is there any possibility of a future firmware update that will allow for the switch between rate and headlock 3D via the transmitter, or this will never be an option due to the hardware? Right now, when one selects 3D mode in flight, or through the transmitter, it has to be only one type of 3D, previously selected during set up. It would be cool to have 4 options in flight: off, 2D, rate 3D, and headlock 3D - for that, 2 switches would be used in the transmitter: one for on/off and one for the 3 modes. Thoughts?

I made a similar, but slightly simpler request. 3D - off - 3D. With the ability to "option" each 3D differently. So you could have 3D HH - off - 3D no HH. The response was they'd add it to their list of feature requests.

Hi just put one of these on my quadcopter with a Gaui 344 unit from a 330x
, i have used a fy-20a with good results so i thought i would try your unit.
Fyetech have brought out firmware for their fy-30a and have one of these units on another quad with fantastic resuts.
Do you have any thoughts about bringing quad firmware to your unit.
Thanks Mat Nottingham Uk.

Eagle Tree Support

I am sorry to hear about your support issues.

While not in the class of, say, Horizon Hobby, I have found that it might take a few days for someone from EagleTree to respond, but I have always had a response; quicker to a formal trouble ticket / support request from the website, perhaps a little slower if posted first to this forum - but, it is measured in days.

Is there any possibility of a future firmware update that will allow for the switch between rate and headlock 3D via the transmitter, or this will never be an option due to the hardware? Right now, when one selects 3D mode in flight, or through the transmitter, it has to be only one type of 3D, previously selected during set up. It would be cool to have 4 options in flight: off, 2D, rate 3D, and headlock 3D - for that, 2 switches would be used in the transmitter: one for on/off and one for the 3 modes. Thoughts?

We had a long discussion about this this morning, and there have been similar requests. What we plan to do is add support in the PC software to let users configure each position of the mode switch (up to 3 positions) to be whatever you want them to be. I think that will cover most of the possibilities. I don't think we'll support multiple mode switches, but the gain input can still be used to turn stabilization on and off, essentially.

fherrmann, you posted an OSD RTH related issue here on the 4th, I requested additional information on the 5th, you posted more information the afternoon of the 5th, and I reviewed your data and responded today indicating the problem appears to me to be due to turning off your PPM radio in-flight. RTH issues are quite often not easy to debug, and nearly impossible to do over the phone, due to the expertise and data required to debug them.

Re support in general, we have a way to go to reach perfection, I agree. We're increasing our support staff in April, which should greatly reduce lead time for the more complex issues.

Thank you for the feedback, but I still believe that enabling 2 switches - one for on/off and one for the 3 modes would be much better. That arrangement would also be more user friendly for those with transmitters that do not have three-position switches.