Hi, my name is Diane and I am an administrator at the Grimsby Centre. I started with Best Training as a learner in 2010 and a year later became a volunteer in tutor support and administration. In 2012 I was employed as a part-time administrator which involves reception duties, meet and greet learners, answering the telephone and all other general administration tasks. What I enjoy about my role is meeting different people from all walks of life and seeing them succeed in their learning.

I have worked at Best Training since May 2010, initially working as a volunteer. I have quite a busy job role and am the first point of contact for learners as I induct them into the centre. Since being at Best Training I have achieved my Level 3 PTLLS Teaching Certificate which I am hoping to implement into working life in the near future with the possibility of teaching which is my long term goal.

Hi my name is Louise I am the Employability Tutor at the Grimsby centre. I started an apprenticeship in Business administration in Feb 2012 and now my job is to collect data and information from our learners and input it into our system, and various other reception duties. My job is a challenge but rewarding and i am happy to be a part of Best Training.

Hello, my name is Richard, my background is in teaching, counselling and mentoring. My role in the company is to enrol learners, support their learning journey in Maths and English and to mentor when necessary. It is also part of my job to complete administrative duties. I really enjoy watching learners develop both academically and personally during their time at Best. I feel that learning is about gaining confidence, as well as achieving accredited qualifications. In my spare time I enjoy art and music, I also have a keen interest in history and philosophy. In the future I would like to further and develop my career within tutoring.

Hi my name is Leanne Wilkinson and I am an IT tutor at the Scunthorpe Centre. This involves enrolling learners onto programmes of learning which would best suit their needs. I then support them through the completion of the programme of learning to gain achievement of their chosen qualification.

My main role at Best Training involves providing tutor support within Maths, English, ICT and Employability programmes. It is also my responsibility to complete administrative tasks as well as providing learners with confidence and skills in order to progress through their courses. I have been working at Best Training for just over a year and a half, and the experience I have gained within my job role and from supporting people reach their goals has helped me grow as a person. You will be surprised just how much you can gain from completing a course with Best Training.

After a long career in the Food /Beverage and Hospitality industry in the UK and internationally I retrained to work as a tutor after completing my Level 4 PTLLS, I am now currently working through the Certificate in Education and Training, English for Literacy and language teaching, Supporting teaching in Maths and an (Hons) Degree with the Open University. My main role in the company is to enrol and support learners on English, Maths, IT and Employability courses as well as the general administration in our Skegness centre. I left school with no certifications and have been able to gain all the qualifications required to support up to a Level 2 (A-C grade GCSE equivalent) in the last few years, all thanks to training centres like Best Training. You are never too old to learn new skills and start on a new career.