Vendor Details

SkyXoft Technologies

www.expirationreminder.net

Founded 2011

Canada

About Expiration Reminder

Expiration Reminder automatically tracks expiration dates for employee certifications, contract, licenses, insurance and more. With over 10,000+ contacts tracking expirations in over 40 countries organizations are drawn to our software for how easy it is to use. When using Expiration Reminder, no expiration date falls through the cracks keeping organizations compliant all the time.

Pros: This software is amazing. It is so user friendly, everything is clickable making navigation a total dream. The price is very reasonable. I can't believe we hadn't implemented this sooner.

Cons: There are a few small glitches. For example, with the email reminders in the tickets, it offers to delete down to one reminder, but upon saving, it automatically generates back up to 4 with the new reminders saving as default templates again. I've improvised by changing 2 reminders to the timing that suits our needs and made the other two that don't seem to delete simply a 0 days / default email. I'm not sure yet if this will still email on 0 days or not.

I also wish that there was one more level of admin. Currently I am the main admin and then the only other admin level is team admin... but a site admin for locations would be really helpful. Our company has many tiers.

Overall: Overall, this is exactly the service we were looking for and the business as a whole has been very happy with its performance. Thank you.

Looked for something like that for a while, didn't expect to find it.

Oct 09, 2018

James N.

Operator

Consumer Electronics, 1-10 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: This is the best software for what it does. Its simple, easy to use, does exactly what it says it does, and the best of all - customer support is outstanding. If you ever want to be able to remind people about expiring subscriptions - expirationreminder is what you are looking for!

Cons: No shopify support. However after a chat with support - they said its in the roadmap, so not really at all a con.

Overall: Tried doing everything manually at first, and lost a good chunk of $, as I kept forgetting to send reminders. Started using this software, and I have barely lost a customer. Very happy

Effective & Simple

Oct 31, 2018

Malec J.

Regional Director

Security and Investigations, 1001-5000 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Very easy to navigate.

Reliable

High visibility

Customized access, alerts, and email drafts..

Affordable

Cons: No text notifications ( they might already have it but I have not investigated this)

Overall: CSR has been a great support. I asked him to modify the features to meet our need.The turnaround was very quick. You don't need a lot of training to learn this system. If you use the trial period, you can learn it on your own even though they have videos and training sessions ready for you.

Since I started using this software for our 1000 employees, it has been really easy for us to keep track of our licenses expiration.

Just what we needed!

Oct 18, 2018

Sarah W.

Director of Operations

Hospital & Health Care, 201-500 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The ease of this software was amazing. It helps us keep track of appointments, documentation, and processes that are required by many different laws, programs, etc. for our Supported Living Agency.

Cons: Some issue with the date/time of the audit log, but customer service quickly assured me that they were working on it.