Tools by Trade

Ask Irwin

I just recently purchased your Sonic Laser Tape 50 and when I’m trying to use it, say to measure a length of a room, which I know is 15.6 ft. it gives me a measurement of 50 ft plus or gives me an error message. Is there something I’m doing wrong or is there somewhere I can reset it?

Normal trouble shooting should solve this. . .is there anything in the way, be sure the tool is pointed at a solid surface, be sure the tool is perpendicular, tool is not laying on a table...