Employer Spotlight - City of Boston - Mayor's Office

CITY OF BOSTON

Mayor's 24 Hour Constituent Service
The City of Boston has a new system for tracking constituent requests on any topic. When you call the mayor's 24-hour hotline with a question or concern, you will speak to a constituent service representative who will be able to handle your question or connect you with the appropriate person. If you have a specific request, it will be entered into an electronic tracking system. You will be given a tracking number that allows you to check on the status of your request at a later date.