Testimonials

As a custom home builder in Jacksonville FL, Starr Custom Homes is invested in our clients’ success.

That’s why we contract with GuildQuality, an independent third party who conducts client surveys on our behalf. Visit our GuildQuality page to learn about our clients’ experiences, or read on for more client testimonials.

“Shawn and team are FANTASTIC. Could not have had a better experience with them. Without question, I would hire him again for any custom build or remodel. His team is knowledgeable and quality minded. First rate job!”

– Brian McElyea, DreamDesign® 35

“It was a total pleasure working with Shawn. He was extremely detailed with regard to our project and left no room for surprises. We were very pleased with the results we achieved together.”

– Mark and Walda Starkey, DreamDesign® 32

“Shawn and Josie were great help from the start. They managed to transform some of the more dramatic ideas I had about my home into a reality which still fit my budget. We made multiple trips to pick everything from large items, like cabinets and paint, to small items like grout color and door handles. In the end, that attention to detail mattered as everything tied together exceptionally.

During the building process, communication was excellent. I was most impressed with how proactive Shawn was at fixing issues as they arose. I had heard horror stories from people who used other contractors and said they had to watch the building process each step to fix errors. That was never the case with Shawn, and it erased the headache associated with building.

In the end I’d strongly recommend Starr Custom Homes to any friends or family who are considering new home. You get exactly what you want.”

“We built our very first custom home with Starr Custom Homes. When looking for a builder we wanted someone who we could trust. After interviewing several custom home builders in Jacksonville FL we selected Starr Custom Homes. I am so glad we did! I especially appreciated the level of detail in designing the house, developing the construction timeline, and executing the build to budget. During the construction process Shawn was at the job site daily making sure every detail was addressed. I have spoken to many people who have had nightmare stories of building a home….that just wasn’t our experience with Starr Custom Homes. We enjoyed the process and would recommend anyone who wants to build a high-quality custom home to seriously consider Starr Custom Homes.”

“The transformation of our outdated 80’s kitchen to an amazing center piece to our home is amazing. His vision and ideas along with our own created the diner feel while keeping us on budget. Everything was handled in a timely manner and any questions were answered quickly to keep the project on time. I highly recommend his company and look forward to working him with him in the future as we continue to update our home.”

“Custom home builder in Jacksonville FL Shawn Starr of Starr Custom Homes did an outstanding job making my dream home a reality in Pablo Creek Reserve in 2014. Shawn’s knowledge, understanding, and terrific attention to detail carried my home all the way from concept to completion. I greatly appreciated his willingness to step outside of the box and try new and innovative ideas to create the perfect product for me. Shawn is thorough, dependable, trustworthy, and true pleasure to work with.”

“Shawn did a wonderful job with our oceanfront home. We started with a blank canvas and they helped us sketch, design, and build our forever home. Thanks to their expertise and process Starr Custom Homes follows, they made it as easy as possible for us to put all of the love and care we wanted into the final product. The team that Shawn put together was excellent and every phase from design, to permitting, to construction, and finally finish was wonderful.”

“Custom home builder in Jacksonville FL Shawn Starr of Starr Custom Homes built our custom home in Jacksonville Beach, completed August 2013. Shawn has an artistic eye and is meticulous in his attention to detail. Our home has many extras which are considered part of his basic construction package. Ceiling detail was especially thoughtful and added to the appeal of our home. Construction materials were of high quality and the 6 inch outer walls adding to the R factor were standard. We appreciate the high quality craftsmanship of the subcontractors who worked with Shawn on our home. Shawn is passionate about his work and made us feel like we were his only clients. In the post construction period, Shawn has remained readily accessible to us and has met his commitment to quality in managing punch list items.”

“I was a little nervous at first when I approached Starr Custom Homes to design my handicapped shower. Not nervous from the perspective of quality of work as many vouched for Shawn and his work but from the fact that he relied on subcontractors to do all the work. After talking with Shawn and getting the feel for his level of involvement and care he has taken to surround himself with the “best of the best,” I decided to go with his company. That was a great decision! I wanted a walk-in shower that did not have that “handicapped” feel to it but had the required functionality that is required. Every aspect of the project was perfectly executed and his communication and customer service was simply fabulous. I’ve had many projects done at my house and this was the smoothest and most professional that I’ve ever experienced. Shawn understands the homeowner perspective and takes every precaution to ensure absolute satisfaction. He would constantly follow-up with me on the progress of the job by phone, email, and text messages. He would tell me when the subcontractors would show up and they always showed up when he said they would. Upon their completion, he would be out to inspect their work…looking for any defects. Because of who he chose as subcontractors, that was not an issue. We could not be happier with the work that Starr Custom Homes did for us and I would give them my unequivical endorsement. If I ever have another project to do in my house, he will be the first one I call. In short, he sets the example for others to emulate. You will not be disappointed if you select Starr Custom Homes. As an added benefit, I feel as though our family has gained a friend in the process.”

“Shawn remodeled our kitchen and we couldn’t be happier with the results! The project was on time and on budget. I greatly appreciated Shawn’s project management skills. He communicated the timelines every week, and followed the schedule all the way through. He is very professional and I would definitely recommend him for any construction work you may need.”

“In April of 2011 Starr Custom Homes remodeled my 1970s style kitchen with astounding results. The new space is beautiful, functional, and spacious. I’m now excited to have people over! Shawn really worked with me to define the kitchen/dining room, made recommendations for appliances, and was very quick to respond to any questions or concerns I had during construction. Cooking and entertaining is now a pleasure, and I thank Shawn and Starr Custom Homes for this transformation. Next up: a bathroom remodel?”

“It was indeed a fortunate day for my husband and me when our Realtor called and said that she had learned of new construction in The Sanctuary. My husband has some special needs and we thought if might be a good thing to become involved with the builder while construction was underway. The first time we visited the site, Shawn Starr, the president of Starr Custom Homes, assured us that there was time to make any changes we might deem necessary. Even without the desired adjustments, the house was already beyond our expectations. It has all sorts of little extras — coffered and trayed ceilings, butler’s pantry, lots of crown moulding, beautiful granite countertops, stainless steel appliances — just to name a few. The landscaping package was extensive with varied and mature plants. Starr Custom Homes was a dream to work with, as well as having everything included one might dream of having in the finished product. Nothing we asked of Shawn was too much trouble. He worked hard to see that our every wish was fulfilled and to finish on time. The whole experience has been a blessing.”

“Best home buying experience imaginable! Shawn’s concept of home construction delivers the highest quality product in an interactive manner that allowed us to have our dream home. Working with Shawn was nothing like my past experiences with new construction homes. Shawn made it a stress free and fun experience that we actually enjoyed. His imaginative, creative and stylish concepts blended together with our personal touches to deliver a dream home for our family. I would recommend Shawn to anyone looking for a distinctive dream home without the normal stress associated with new home construction.”

“We recently hired Starr Custom Homes to help us remodel our master bathroom. Since we have no experience in renovations or remodels, we were looking for someone who had the expertise and willingness to guide us through the entire process. Shawn assisted us in every stage – from designing our space, to selecting materials, to the final construction and realization of our vision. The end result is a master bathroom that is well-constructed, makes good use of our space and is beautiful. Shawn was timely and professional in all our interactions and we would consider him and the Starr Custom Homes team for any future projects.”

“I hired Shawn and Starr Custom Homes to remodel our kitchen in December 2010. I am thrilled with the result and absolutely love the new look! His expert knowledge, great design advice and exceptional carpenters, plumbers and tile people made a bit of an inconvenient process seem effortless. The complete job took less than three weeks, was done on time, and was well worth the wait. I highly recommend Starr Custom Homes to anyone building a new home, adding an addition to their existing home or for any remodeling projects.”

“My husband and I needed help tackling a backyard project. We envisioned our backyard as an extension of our indoor living space, yet we were somewhat limited when it came to turning those dreams into a reality. Shawn came over and took us through the design process. He listened closely as we described our likes, dislikes and the overall theme we were going for. We received a total of 3 estimates from various builders/contractors. Needless to say, we chose Shawn’s Team! He was able to put together a package that included MORE than the other builders were willing to offer… and at a better price! Now we’re enjoying our backyard oasis every day.”

“We needed a new shower…Shawn was evaluating another project for us when he noticed our old shower was leaking behind the walls. Probably saved us thousands of dollars in future repairs. He brought a great team together for us and turned our drab shower/tub unit into an elegant luxury shower with beautiful tile from top to bottom, rubbed bronze fixtures and an eye-catching single glass enclosure with no hinges or doors. The project was affordable and we have several customized options that made the reconstruction worth it. We enjoy the space much better and know it added value to our home! I recommend Shawn Starr and the Starr Custom Homes Team!”

“We hired Starr Custom Homes to build our new home, a complete custom designed home with many complex features and construction requirements. Shawn managed the job exceptionally well, completed the home ahead of his schedule projection, and finished our home to a very high level of quality, and his attention to the detail during the construction was exactly as I had hoped for. Overall we are very happy with our home, and would highly recommend Starr Custom Homes. Thanks Shawn!”