He does seem to know more about Cox's operations in AZ and NV, than even the most OCD customer (like me) could possibly know. I get the impression he has some connections, or knows somebody on the inside.

He's been a very valuable and appreciated resource on TCF, and not just limited to Cox matters.

I suggest a PM for those looking for a quick response, or to point out you posted something in a thread, looking for input.

So I notice CoxInPHX posting here may be a Cox employee or rep. I just bought a TiVo Roamio Plus(already had Series3, TiVoHD & a series 2 dvd burner model. Primary reason for the upgrade was I travel a lot and wanted an easier way of getting all the shows we watch onto my iPad to watch on the plane and in the hotel. This means download no streaming, since I'm offline, or hotel bandwidth is unreliable. I did a careful comparison of the cost of staying with Cox vs switching to Dish with Hopper. For the channels we watch, and the number of TV's we have, the pricing came out to be within $10 a month. So, as a longtime Cox customer and big fan of TiVo, I chose to stick with Cox. Then the Roamio arrives, and I figure out really quickly that EVERYTHING except broadcast networks is flagged by Cox. I knew this, but did not know that this meant no copying to iPad and not even streaming to iPad out of home. Well if I'm in my home, I'm going to watch the damned show on the 73" tv not my iPad. Finally to the question: Why should I stick with Cox, when I can switch to Dish, get all the same programming for roughly the same price, AND I can download or stream all the shows I watch to my iPad? Please help me out with this. How do we get Cox to unflag all the non-premium channels that shouldn't be flagged? (SyFy, TNT, AMC, FX, etc.) I have about 15 more days to return the TiVo and make the switch away from Cox to Dish.

Another great suggestion about a great product, but not relevant to my post at all.

As it says, I need something that is download and NOT streaming, because I want to download to watch offline. (airplane, hotel w/no reliable wifi, etc)

I have used slingboxes quite a bit, and they are great, but unless something has changed drastically, they are streaming only.

My current solution continues to be downloading shows in MP4 from TVTorrents before the trip, even though the shows are sitting right on my TiVo.

The real purpose of my post was to see if there is any way at all to get movement from Cox on this issue.

Otherwise I can continue as I have been in the past, or I can switch to Dish, and sadly, away from TiVo. I've been an active(monthly) TiVo customer since September 2001, and a Cox customer since like 1996.

Another great suggestion about a great product, but not relevant to my post at all. As it says, I need something that is download and NOT streaming, because I want to download to watch offline. (airplane, hotel w/no reliable wifi, etc) I have used slingboxes quite a bit, and they are great, but unless something has changed drastically, they are streaming only. My current solution continues to be downloading shows in MP4 from TVTorrents before the trip, even though the shows are sitting right on my TiVo. The real purpose of my post was to see if there is any way at all to get movement from Cox on this issue. Otherwise I can continue as I have been in the past, or I can switch to Dish, and sadly, away from TiVo. I've been an active(monthly) TiVo customer since September 2001, and a Cox customer since like 1996.

Cox Social Media CSRs try really hard to avoid addressing this issue. But the answer is always the same. They state that Cox's contracts with content providers require that the CCI Byte be set to Copy Once. I do not buy this answer, because there are a few Cox markets that do not set everything to Copy Once.

Cox Social Media CSRs try really hard to avoid addressing this issue. But the answer is always the same. They state that Cox's contracts with content providers require that the CCI Byte be set to Copy Once.

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Have they officially stated that? The only official statements I've seen have said that (paraphrasing) Cox's setting of the CCI byte is required to be consistent with the contracts with content providers .
Some contracts may require Copy Once (premiums like HBO and perhaps non-premiums like Encore Movies), but I have never heard Cox say that they use the most liberal setting any particular contract allows. I expect that most contracts don't address the issue, and thus Cox setting Copy Once is consistent with them (but not required by them).

I just want to jump in an say thank you for all of the great information that has been passed out. I am a current Directv customer that is looking to make the move to a TiVo, live in the Vegas Cox market, so I am trying to learn everything I can. Been lurking and reading all I can so thanks for all the hints and advice.

Have they officially stated that? The only official statements I've seen have said that (paraphrasing) Cox's setting of the CCI byte is required to be consistent with the contracts with content providers .

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Cox is attempting to imply that the contract itself requires setting the CCI Byte. That can't be true otherwise Comcast and FIOS would also be setting it. More likely setting the CCI Byte is not forbidden by the contract and Cox are just being jerks about the whole thing.

Cox is attempting to imply that the contract itself requires setting the CCI Byte. That can't be true otherwise Comcast and FIOS would also be setting it. More likely setting the CCI Byte is not forbidden by the contract and Cox are just being jerks about the whole thing.

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either that or they know how to set so it just works while cox doesn't have the people that know how to do it.

Cox is attempting to imply that the contract itself requires setting the CCI Byte. That can't be true otherwise Comcast and FIOS would also be setting it. More likely setting the CCI Byte is not forbidden by the contract and Cox are just being jerks about the whole thing.

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Well, it could be true, if Comcast & FIOS' contracts were _different_ than COX's. (I think it's unlikely, however, and IIRC, in the long ago past, some people were able to get the CCI byte removed from stations after communication between the network and the cable company.)

FIOS is in our neighborhood; I watched as they dug up my front lawn. I'll be straight forward. I've heard horror stories about FIOS on many sites. In fairness I've seen horror stories about COX as well. My wife is leery of integrating two disparate companies. At least we know COX; if we went to FIOS we'd be dealing with two unknowns and trying to tie them together.

I think the best approach is to buy the Roamio itself and get it up and running for a while and then go from there after working out the kinks. The box in the bedroom is my wife's domain; the family room is mine.

For COXinPHX, where did you see a 30 day return? I looked at the TIVO site and didn't see that.

Rich

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Get FIOS! Run, don't walk to Verizon FIOS. It is THE BEST TV service in the country, hands down, and it works very well with TiVo. And the internet speeds are AMAZING. The PQ is better, since they don't over-compress as many channels (as much, they still heavily compress some channels like cable), and they have a full 860mhz system with no internet, VOD, or phone (since that's all separate through IP or the phone port on the ONT), so they have a lot of bandwidth work with, so they have a TON of HD.

The real question is why didn't you get FIOS the DAY it was available?

I know some Rhode Islanders, where Cox is the incumbent, and almost everywhere has been wired for FIOS. They HATE Cox almost universally, because it doesn't work half the time, they screw stuff up all the time, and their service just generally sucks, and they LOVE FIOS. I do know one person who went to Cox, but she was just looking for the cheapest package possible, and didn't care about how superior FIOS is to Cox in every possible way.

Get FIOS double play, or if you still want an annoying landline phone, triple play.

Good info in the thread for anyone who can't get FIOS and is stuck with Cox, but anyone would can get FIOS would be NUTS to use Cox.