By Mail

Electronically (telephone, online banking)

Please use the 15-digit roll number as the account number (this can be found on the Property Tax Bill or Statement of Account).

If you do not have documentation stating the roll number please call 311.

Please contact your financial institution for further details with respect to telephone or online banking.

With Your Mortgage

Pay with your mortgage: Please contact the company that holds your mortgage for details.

Pre-authorized Payment Plans

Who is eligible?

If your property tax payments are paid and up-to-date, you are eligible to enroll in this Plan. All arrears must be paid in full prior to enrollment in this plan. If you have taxes owing, please contact the City (as noted above, under "Paying Your Taxes") for information on the Pre-authorized Payment Plan for Tax Arrears.

Pay using one of our three (3) pre-authorized payment plans:

End of Month 10 Month Tax Payment Plan - Under this plan funds will be withdrawn automatically from your bank account in approximately 10 equal payments from February to November on the last business day of each month. Payments are not withdrawn in January or December,

Mid Month 10 Month Tax Payment Plan - Under this plan funds will be withdrawn automatically from your bank account in approximately 10 equal payments from February to November in the middle of each month. Payments are not withdrawn in January or December, or

Due Date Tax Payment Plan - Under this plan, funds will be withdrawn automatically from your bank account on the six (6) regular tax installment due dates which are usually February, March, April, July, September, and November.

To begin your Pre-Authorized Tax Payment Plan, you must register five (5) business days prior to the next scheduled withdrawal date. Important: your taxes must be up-to-date prior to enrolling in the plan.

Changing Banking Information? If at any time you wish to change the bank account from which your tax payments are being withdrawn, you must notify us in writing five (5) business days prior to the next scheduled withdrawal date. In the month of June, fifteen (15) business days notice is required for changes to the End of Month 10 Month Tax Payment Plan.

Termination of Pre-Authorized Payment Plan - If at any time you are no longer responsible for paying the taxes on the property registered in this program (i.e., due to a sale of that property), you must notify us in writing that you wish to cancel the program five (5) business days prior to the next scheduled withdrawal date. In the month of June, fifteen (15) business days notice is required for cancellations to the End of Month 10 Month Tax Payment Plan.

Arrears Tax Payments

Please contact the City (as noted above, under "Paying Your Taxes") to receive special instructions and an application for tax accounts that are in arrears.

Arrears tax payments can be made:

By visiting the City of Windsor Finance Department (350 City Hall Square West, room 100) or by mailing a cheque or money order to the mailing address noted above. If you have a Tax Arrears Certificate registered against your property and there is no active Extension Agreement, payment in full is required, via certified funds.

Drop-Off Boxes

Drop-off boxes are available at the following locations:

Two Drop-Off Boxesare available at City Hall: 1. One is located in the lobby of the Taxation & Compliance Office, Room 100. This is available between 8:30 a.m. and 4:30 p.m., Monday through Friday. 2. The second drop-off box is located in the main lobby of City Hall, outside Room 100, and is available from 7:30 a.m. to 5:00 p.m., Monday to Thursday; and 7:30 a.m. to 4:30 p.m. on Friday.

*Please note: property tax payments made at drop-off boxes must be in a sealed envelope and the method of payment must be by cheque or bank draft only.

Note: If two (2) cheques are returned N.S.F (non sufficient funds), a certified cheque or bank draft/money order will thereafter be required to pay taxes. Additionally, an N.S.F. fee of $50.00 must be paid before any amounts can be applied to your outstanding taxes or other municipal fees.