What is Stride?

Stride is a chat and messaging as well as collaboration software that was re-engineered from what was formerly HipChat. Both the current and former product is from Atlassian, the company that brought us popular tools such as Trello, Jira, Confluence, and Bitbucket. HipChat is still there but has been rebranded as a self-hosted team communication platform for enterprises. On the other hand, Stride is offered as a complete team communication solution that takes the best elements of HipChat, reinforced with smart features as well as natively hosted audio and video functionality.

Stride is positioned by Atlassian as a direct competitor and alternative to the hugely popular Slack. As such it has been equipped with new features aside from the normal chat and messaging functions offered by other similar software. One notable addition is the Actions and Decisions function where you can isolate and assign tasks as “to-do” messages, with completed actions posted so everyone in the chat room is aware. You can also isolate important decisions from conversations and save them for reference anytime.

Overview of Stride Benefits

Free and affordable plan. There are just two plans to choose from – a free one and another that goes for $3 per user per month. For all intents and purposes, even the freeware is enough for your team communication needs as it comes with unlimited users, group chat rooms, direct messaging, group video and voice meetings. It limits you to 5GB storage and 25K message history. The paid plan lifts all limitations and adds advanced functionality.

Do more, talk less. Stride’s Focus Mode function mutes all notifications and distractions, and lets you devote more hours on your work. But the system can still collect messages, decisions and assigned tasks (while you were in isolation), which you can review later on.

Instant audio or video meeting. Just a click away and you can turn your chat into audio or face to face video conferencing. You can quickly change a discussion into a presentation by sharing your screen from any video meeting.

Mark decisions and create/assign tasks. This nifty feature lets you allows you to mark chat as a decision and get back to it later if it has been completed. You also make tasks and assign them to persons in the chat room.

Collaborate and connect from any device. Stride supports any web-connected device and platform (Windows, Mac, Linux) and has mobile apps for Android and iOS, enabling team members to connect and collaborate anytime from any location on any device.

Integrate with hundreds of apps. Aside from offering deep integration with all the other apps in the Atlassian line up, Stride works with and supports hundreds (over 2,000 actually) of third party apps and services.

It's essential to realize that virtually no service in the Customer Support Software category is a perfect solution able to fulfill all the goals of all business types, sizes and industries. It may be a good idea to read a few Stride reviews first as certain services can dominate exclusively in a really small set of applications or be designed with a very specific industry in mind. Others can function with an intention of being simple and intuitive and as a result lack advanced features desired by more experienced users. There are also services that cater to a wide group of users and offer a rich feature base, but that in most cases comes at a more expensive cost of such a software. Ensure you're aware of your requirements so that you select a software that provides specifically the features you look for.

How Much Does Stride Cost?

Free

Unlimited users

Unlimited group chat rooms

Unlimited direct messaging

Unlimited group video meetings

Unlimited voice meetings

Built-in collaboration tools (Actions & Decisions)

File sharing & 5GB storage

10 apps or bots

Message history up to 25K messages

Standard – $3 per user/month

Unlimited users

Unlimited group chat rooms

Unlimited direct messaging

Unlimited group video meetings

Unlimited voice meetings

Built-in collaboration tools (Actions & Decisions)

Unlimited file sharing & storage

Unlimited apps and bots

Unlimited message history

Advanced Meetings functionality

Group screen sharing

Remote desktop control

User management

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Stride reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Stride. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Ask Stride A Question

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