Directions

Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (168)

86%
would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

S Harper

November 2015

Excellent central location

Lovely hotel, right in the centre of Barrow.

Staff very friendly and approachable. Good amazing!!

Read MoreLess

Alan H

November 2015

Hotel Majestic

No lift, TV hit & miss, decor very tired!

D West

October 2015

Great service

Went for a work related meeting and the hotel was in a great place as it was central to the town so everything was near so didn't have to go far at all.

Darren H

October 2015

The pictures on the site are not of any of the rooms we seen

The staff were nice, that was about it.

We stayed in room 205 and this room has yet to be refurbished. Had we found alternative accommodation (and trust me we looked), we would have gone to another hotel as both the bed sheets had holes in them, the room stunk of sewage coming from the bathroom, every piece of furniture was chipped and damaged, the ceiling was made of office tiles which were stained and had a rope pull cord for the main light, there was holes in the wall and wallpaper missing as well as patch work paint jobs on the main focal wall which was a different colour of brown from the main feature wall. the remote didn't work properly, the cups were not washed and the breakfast sausages were disgusting as was the scrambled and poached eggs; very low quality food which was a shame as the restaurant staff were fantastic. I feel bad for writing this review but the hotel is clearly deceiving customers by not putting pictures up of the most common rooms they rent out, not just the few they will have refurbished for the purpose of luring customers in thinking they might get a room that is finished to a decent standard.

Read MoreLess

Response from hotel

Please accept our apologies for the inconvenience experienced during your stay. The Hotel Majestic is committed to providing guests with the highest quality of service and facilities. Your comments are important to the success of our organisation, as we rely on our guests to tell us how we are doing and how we can better meet your needs. However it is unfair to suggest photos on our website are reflective of only our best rooms and the majority of all other rooms are a lesser standard - this is not the case.

We are dissappointed to learn breakfast did not meet your standard, as previous reviews cite this as one of our strengths. We are also saddened none of your complaints were reported to reception on check-in, as these would have been addressed immediately. Regretfully comments referring to a light chord and ceiling tiles are a matter of taste - please respect the Hotel Majestic provides competitively priced accommodation and other hotels with designer furnishings come at a much higher price. By contrast our

We have discussed your comments with Housekeeping and Maintenance and action will be taken where required. In the meantime we would be grateful if you contact us to discuss the matter further and extend us the opportunity to invite you back to the hotel.

We would like to take this opportunity to advise all customers our Bed Linen is the property of a third party laundry service and checked on delivery by housekeeping with any defective items returned.

Thank you.

Hotel Majestic

Alexander Gibson

September 2015

Great Location in Town Centre

Excellent service very friendly and helpful staff

J Faid

September 2015

Reasonable stay for the price

There were many upsides as well as downsides to my stay at the majestic