The remains of the Vesey Street staircase, known as the Survivors’ Stairs

The National September 11 Memorial, whose twin reflecting pools are nearly an acre in size and sit in the footprints of the Twin Towers

The price of your ticket also includes entry to the temporary exhibition Comeback Season: Sports after 9/11, which explores how sports leagues, teams, athletes and their fans helped to unite and console the country as we grieved after September 11, 2001, and how sporting events gave us a reason to cheer again. The exhibition shows the significance of sports in the lives of victims of the 9/11 attacks, whether as fans or amateur athletes, as well as how their loved ones found ways to remember them through sports. Please note: a separate ticket is required to enter into the exhibition space. Please visit the entrance to the Comeback Season: Sports After 9/11 exhibition located inside the museum learn about your entry options.

Please note that everyone has to go through the security line in order to enter into the museum

Once you book, you'll receive your e-ticket and you're ready to go

Show your e-ticket at the door at the specific time you booked for

Please note you cannot enter before your booked time slot

Cancellations are possible up to 72 hours before your visit

Personal photography is permitted

Restrooms are available in the museum for ticketed guests only

Please do not throw or place anything in the memorial pools

Use of cell phones for talking is prohibited in exhibition spaces and the theater. Mobile devices, including cell phones used to play audio tours must be connected to a headset

All visitors and baggage are subject to security screening. Please limit the amount of items that you bring with you. No baggage larger than 8”x17”x19” (20x43x48 cm) will be permitted onto the memorial. Items deemed too large or a danger to exhibits are subject to mandatory storage in the cloakroom

All museum visitors will pass through magnetometers. Alternative screening techniques, including hand-wanding are also available

The following are prohibited:

Alcohol

Animals (except service animals)

Demonstrations of any kind

Glass bottles

Littering

Paint

Recreational wheeled vehicles

Smoking

Soliciting or leafleting

Third-party commercial activities

Weapons and explosives

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When

9/11 Memorial

Daily 7.30am-9.00pm

9/11 Museum admission

Sunday-Thursday, 9.00am to 8.00pm, last entry at 6.00pm

Tuesday only, last entry at 4.30pm

Friday-Saturday, 9.00am to 9.00pm, last entry at 7.00pm

An average visit takes approximately two hours. The last entry helps to allow visitors time to fully experience the museum