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Executive Interview with Dr. Jeffrey Hung, Manager of R&D and Strategy and Ms. Suzanne Cheung, Chief Executive Officer of Friends of the Earth

Date:

29 June 2016

An in-depth interview was conducted with Dr. Jeffrey Hung, Manager of R&D and Strategy, and Ms. Suzanne Cheung, Chief Executive Officer, of Friends of the Earth (FOE), one of Hong Kong's oldest NGOs dedicated to environmental issues. Dr. Hung discussed problems concerning climate change in local and global context, and research efforts and measures to promote understanding among policymakers and stakeholders. Ms. Cheung explained in details the organizational structure of FOE, providing a clear framework to demonstrate how the veteran organization continues to renew and re-adapt itself to further environmental causes in the changing landscape of demographics and technology.

An executive interview was conducted with Dr. Ilex Lam regarding iEnterprise, a social enterprise in Hong Kong providing training and job opportunities for the underprivileged group suffering from disabilities or illness. In this interview, Dr Lam introduced the history, operation, business and social values of iEnterprise. He also shared with us the tripartite collaborative model (TCM) by using iEnterprise as an example.

An executive interview was conducted with Ms. Hanna Hallin regarding the global garment collecting initiative of H&M, the second largest fashion retailer in the world. Used garment collection offers a means to minimize waste and alleviate the landfill problem. It is also an important step towards a closed-loop fashion supply chain. In the interview, light was shed on the sustainability-oriented business concept of the company, as well as the operations, challenges and promotion of the collecting initiative.

Centennial College’s case won the “Nominated Case Award” in the 2015 Global Contest for the “Best China-Focused Cases”

Date:

23 May 2016

Centennial College's case entitled Defying High Barriers to Entry: The Marketing Mix of 759 written by Ailie Tang and W H Lo won the "Nominated Case Award" in the 2015 Global Contest for the "Best China-Focused Cases". Two other cases, Uber China: Riding with Chinese Characteristics written by Amy Yip and Cinty Li and Alibaba's Alitrip: Creating Travel Innovation for Competitive Advantages written by Amy Yip and Minyi Huang, were accepted by "Shanghai MBA Case Library".

The 2015 Global Contest for the "Best China-Focused Cases" was co-organized by China Europe International Business School (CEIBS), Shanghai MBA Case Development and Sharing Platform, and The Global Platform of China Cases. Among a total of 280 cases, 155 came up to the criteria of Shanghai MBA Case Library; 7 cases won the "Nominated Case Award"; and 2 of the 7 nominated cases won the "Best Case Award".

Executive Interview with Ms. Irene Chan, Head of Charities of Hong Kong Jockey Club

Date:

18 February 2016

In this interview, Ms. Irene Chan introduced the charity initiatives at The Hong Kong Jockey Club, the world's leading horse racing and sporting entertainment provider and a premier charity and community benefactor in Hong Kong. She also shared implementation, challenges, impacts and future directions of HKJC's charity programs.

Ms. Karen Ho joined us for an executive interview, during which she enlightened us on the major implications of CoP21 agreement on corporations in Hong Kong. Ms. Ho also highlighted the actions that companies could take to cope with the climate changes and shift to low-carbon operations.

An executive interview was conducted with Ms. Shirlee Algire to understand the sustainability efforts of the Club. Ms. Algire brought us a journey of the Jockey Club from its beginning to the most recent sustainability efforts of the Club. She also shared with us the rationales behind all the charitable moves of the Club, their impacts, and the Club’s future sustainability plans.

During this interview, Ms. Fanny Ong and Ms. Catherine Wong shared the origin and unique features of CookEasy, a Hong Kong social enterprise established in 2008 collaboratively by the Tung Wah Group of Hospitals and Towngas. They also shared the roles of CookEasy and the economic value and social impact created by CookEasy.

We were honored to have Mr. Charles Ho to join us for an executive interview about the roles and functions of the Work Improvement Team (WIT) of MTR. Light was shed on the origin of the WIT, WIT’s contribution to MTR and operations of the WIT.

Executive Interview with Ir Dr David C.S. Ho, JP, Group General Manager of Hong Kong Ferry

Date:

26 November 2015

An executive interview was conducted with Ir Dr David C.S. Ho on 26 November 2015. During the interview, Dr Ho shared with us how Hong Kong Ferry transformed from a transportation service provider to a property developer and the CSR initiatives the company had undertaken in the past years. In addition, he revelaed the difficulties Hong Kong Ferry went though during the transformation, and how he and his team successfully turned the company to a new page.

Executive Interview with Ms. Jessica Tam, Head of HKCSS-HSBC Social Enterprise Business Centre

Date:

23 October 2015

An executive interview was held with Ms. Jessica Tam. She shared her views on the sustainability of social entrepreneurship in Hong Kong. She also shared the development of the Centre, and how the centre could benefit the disadvantaged group in the community.

During the interview on 19 October 2015, Dr. Allan Zeman shared with us his views on doing business in Hong Kong and Mainland China. He also revelaed LKF's expansion strategy and tactics in China.

To be successful, you need to understand local culture, take advantage of attractions that KFL has, and try to fit in the cluture of each city in China. China is changing rapidly, we need to keep up the change and change the business model accordingly.

- Dr Allen Zeman Founder & CEO of Land Kwai Fong Group

Executive Interview with Mr. Kevin She, CEO and Founder of SC Storage

Date:

12 October 2015

Mr. Kevin She joined our executive interview on October 12 2015. He shared with us his experience on the establishment and operation of SC Storage, a pioneering storage service provider in Hong Kong. Light was also shed on using big data to create competitive advantages and seize business opportunities. Mr. She concluded the interview with some valuable advices on how to develop and maintain profitable customer relationship in the long run.

Centennial College’s Research Paper is Accepted by The 15th International Conference on Electronic Business (ICEB 2015)

Date:

06 October 2015

Centennial College's research paper entitled Examining the Effects of the Internet of Things (IoT) on E-commerce: Alibaba Case Study has been accepted by the forthcoming 15th International Conference on Electronic Business (ICEB 2015) held December 6-10, 2015. The authors of this paper Dr. Amy Yip and Mr. Yihong Yao will make presentation and have in-depth discussion with international scholars and business leaders in the conference. This year, the conference is hosted by Department of Decision Sciences and Managerial Economics, The Chinese University of Hong Kong. The theme of this year’s conference is the Internet of Things (IOT).

On October 5 2015, Ms. Salina Ghafur shared with us the operations of Sina Weibo in Hong Kong and Mainland China. Sina Weibo is a leading Chinese social media platform. Ms. Ghafur enlightened us how enterprises could employ social media marketing to encourage customers to generate contents on companies' weibo webpages. During the interivew, Ms. Ghafur also shared the future development plan of products and services of Sina Weibo.

We were honored to have Dr. Michael Chan to share with us his opinions and knowledge of succession planning during the interview held on 16 September 2015. Dr. Chan also illustrated the theories and implications of the “5-dimensional framework for family succession” that he helped to develop in the past. Besides, as an honorary chairman who just stepped down from the stage, Dr. Chan had plenty of precious experience to share with the audience about how to ensure a smooth transition from one management cabinet to the next.

Ms Daphne Ip was kind enough to come and share with us her views and opinions on fair trade practices in Hong Kong. During the conversation, she also revealed the difficulties in encouraging Hong Kong people and companies to use fair trade products. Besides, she gave advice on how enterprises could better satisfy their stakeholders’ expectations on them for being socially responsible through embracing fair trade practices.

Executive Interview with Mr. Ken Ngai, Head of IT, The Hong Kong Federation of Youth Groups

Date:

4 September 2015

Another executive interview was conducted with Mr. Ken Ngai on 4 September 2015. Mr. Ngai revealed the development and sustainability of social entrepreneurship in Hong Kong. Light was also shed on the establishment of the HKFYG Social Innovation Centre, and the Global Youth Entrepreneurs Forum organized by the HKFYG.

Executive Interview with Mr Coils Lam Wai-chun, Founder of 759 Store

Date:

27 May 2015 & 9 June 2015

Two rounds of executive interview were conducted on May 27 and June 9 with Mr Coils Lam Wai-chun, who talked about the operational matters of 759 Store, such as IT applications, Estate Management, Retail Management, Logistics, and Merchandising. During the interviews, Mr Lam shared with us his invaluable experience of running this retail giant which enjoyed rapid growth in the past few years, He also enlightened us on how corporations could implement CSR practices in different ways.

We invited Ms Camille Lam for an executive interview on 28 May 2015. During the interview, Ms Lam shared her opinions on how CSR had developed in Hong Kong and the surrounding regions. She also shared with us how Hip Shing Hong developed a corporate culture to encourage its staff of different levels to take part in the CSR projects launched by the company.

It was our pleasure to invite Mr. Matthias Li, Deputy CEO and CFO of Ocean Park to share with us his views and opinions on the implementation of CSR policies in the theme park. With a long history of establishment in Hong Kong, Ocean Park was viewed as an important asset to Hong Kong people. The interview revealed how the not-for-profit theme park had contributed to the community through various social and education programmes, as well as its sheer determination to continue to make Hong Kong a better place for living and visits.

Another executive interview was conducted on 2 March 2015 with Ms Marrina Mak, who enlightened us on how an enterprise could set up a separate entity to pursue its CSR objectives. Besides, her approaches to motivating staff to participate in the CSR activities organized by LCH and other organizations also set examples for other companies to follow.

Mr. Henry Liu joined us for an executive interview on 5 February 2015 and shared with us Shinryo experience of pursuing CSR practices within the company. His advice on how to align CSR policies with the organizational goals and objectives, and motivate staff to get involved in the CSR activities organized by Shinryo and NGOs, were of great values to other enterprises.

On 29 January 2015, we interviewed Mr. Raymond Ko to seek his opinions on the practices of CSR in Hong Kong and Mainland China. Mr. Ko also shared with us the experience of SOCAM in implementing CSR policies and gave us invaluable ideas about how enterprises could better integrate CSR practices into their daily operations.

An executive interview was conducted with Mr. Raymond Cheung, Hong Kong Certification Services International Limited on 2 January 2015. Mr. Cheung shared with us his views and opinions on the issues of Corporate Social Responsibility and the implications of ISO26000 standard in the business sectors of Hong Kong and Mainland China. He also enlightened us on why corporations were now more eager to follow the ISO26000 standard in their operations, so as to meet the higher expectations of the public on them for being socially responsible corporate citizens

This case interview was fully supported by a grant from the Research Grants Council of the Hong Kong Special Administrative Region, China (UGC/IDS12/14).