The Power® 710 server is fueled by the outstanding performance and energy efficiency of the POWER7+ processor with a choice of AIX® , IBM® i, or Linux operating systems and solutions from thousands of ISVs that can set your business apart from the competition -- all in a 2U rack-mount package.

The IBM Power 710 Express® Server is a high-performance, energy-efficient, reliable, and secure infrastructure and application server in a dense form factor. As a high-performance infrastructure or application server, the Power 710 Express server contains innovative workload-optimizing technologies that are designed to maximize performance based on client computing needs. It also includes Intelligent Energy features that are designed to maximize performance and optimize energy efficiency, resulting in one of the most cost-efficient solutions for UNIX , IBM i, and Linux deployments.

The Power 710 Express server supports a maximum of eight DDR3 DIMM slots, with four DIMM slots included in the base configuration and four DIMM slots available with an optional memory riser card, allowing for a maximum system memory of 256 GB.

Memory features (two memory DIMMs per feature) supported are 8 GB, 16 GB, 32 GB, and 64 GB and run at speeds of 1066 MHz. The POWER7+ hardware accelerator for Active Memory Expansion provides 25% higher levels of memory expansion than available with POWER7® chips. While POWER7 Systems offer up to 100% memory expansion, which can effectively double the server's maximum memory, POWER7+ servers offer up to 125% memory expansion for AIX partitions. Thus a system memory maximum of 256 GB could effectively become 512 GB effective memory capacity. This can enhance virtualization and server consolidation by allowing a partition to do significantly more work with the same physical amount of memory or a server to run more partitions and do more work with the same physical amount of memory.

The Power 710 Express server offers three storage backplane options. The first supports three SFF SAS HDDs or SSDs, an SATA DVD, and a half-high tape drive. The second supports six SFF SAS HDDs or SSDs and an SATA DVD. These two choices both provide an integrated SAS controller, offering RAID 0, 1, and 10 support. The third supports six SFF SAS HDDs or SSDs, an SATA DVD, and adds support for Dual Write Cache RAID 5 or 6, and an external SAS port. HDDs and SSDs are hot-swap and front accessible with each of the three alternatives.

Two new SSD packages offer ordering convenience and price savings for a new server order. Each 6-pack SSD feature ESR2 for the EXP30 Ultra SSD I/O Drawer can provide up to 140,000 IOPS (I/O Operations per second) in just 1/5th of a 1U drawer. The 4-pack SSD feature ESRA/ESRB/ESRC/ESRD can provide up to 90,000 IOPS. 6-pack or 4-pack SSD must be ordered with the server, not as a later MES order.

Two new SSD packages offer ordering convenience and price savings for a new server. One 6-pack SSD feature ESR2 orders the equivalent of six feature ES02 387 GB SSDs for the feature EDR1 EXP30 Ultra SSD I/O Drawer, but has a lower price. Multiple 6-pack features can be ordered with a new server. Six-pack features and single SSD features can be combined in the same Ultra SSD Drawer.

One 4-pack SSD features orders the equivalent of four 387 GB SSDs for SAS bays in a system unit or in an I/O drawer, but has a lower price compared to ordering four ES0A/ES0B/ES0C/ES0D features. A maximum of one 4-pack feature (#ESRA/#ESRB/#ESRC/#ESRD) can be ordered with a new server. Four-pack features and single SSD features can be combined in the same system.

The minimum initial order must include a processor module, processor activations, 8 GB of memory, one HDD/SSD, a storage backplane, a LAN adapter, a power supply and power cord, an operating system indicator, and a Language Group Specify.

If IBM i is the Primary Operating System (#2145), the initial order must also include one additional HDD/SSD, Mirrored System Disk Level Specify Code, and a System Console Indicator. A DVD is defaulted on every order but may be de-selected.

The minimum defined initial order configuration, if no choice is made, when AIX or Linux is the primary operating system is:

When IBM i is the primary operating system (#2145), a DVD-ROM or DVD-RAM must be accessible by the Power 710. A DVD will be defaulted on every order but may be de-selected.

No internal DASD is required if feature 0837 (Boot from SAN) is selected. A Fibre Channel or Fibre Channel over Ethernet adapter must be ordered if feature 0837 is selected.

IBM Editions

IBM Editions are available only as initial order.

If you order a Power 710 server, IBM Edition as defined below, you can qualify for half the initial configuration's processor core activations at no additional charge.

The total memory, based on the number of cores, and the quantity/size of disks, SSDs, Fibre Channel adapters, or Fibre Channel over Ethernet (FCoE) adapters shipped with the server are the only features that determine if a customer is entitled to a processor activation at no additional charge.

Specifically, with an IBM Edition, processor activations for the processor module options are:

When you purchase an IBM Edition, you can purchase an AIX , IBM i, or Linux operating system license, or you may choose to purchase the system with no operating system. The AIX , IBM i, or Linux operating system is processed through a feature number on AIX 5.3, 6.1, or 7.1; IBM i 6.1.1 or IBM i 7.1; and SUSE Linux Enterprise Server or Red Hat Enterprise Linux . If you choose 6.1, or 7.1 for your primary operating system, you can also order IBM i 6.1.1 or IBM i 7.1 and SUSE Linux Enterprise Server or Red Hat Enterprise Linux . The converse is true if you choose an IBM i or Linux subscription as your primary operating system.

Processor modules and processor activations are only available to Solution Delivery Integration (SDIs) as MES orders.

A minimum of 2 GB memory per core is needed to qualify for the IBM Edition. There can be different valid memory configurations that meet the minimum requirement.

A minimum of two HDD, two SSD, or two Fibre Channel adapters, or two FCoE adapters. You only need to meet one of these disk/SSD/FC/FCoE criteria. Partial criteria cannot be combined.

Two SAS HDDs: Any capacity drives located in the system unit, feature 5886 DASD drawer, or feature 5887 DASD drawer qualify.

Two SSD Modules with eMLC (#1995/#1996): Modules located in the system unit with feature 2053 qualify.

Two SSD Modules with eMLC (#1995/#1996) -- modules located in the system unit with feature 2053 qualify.

Two Fibre Channel PCI-e adapters located in the system unit.

Two Fibre Channel over Ethernet PCI-e adapters located in the system unit.

These sample configurations can be changed as needed and still qualify for processor entitlements at no additional charge. However, selection of total memory or HDD/SSD/Fibre Channel/FCoE adapter quantities smaller than the totals defined as the minimums disqualifies the order as an IBM Edition and the no-charge processor activations are then removed.

Dynamic logical partitioning

The dynamic logical partitioning (LPAR) function provides enhanced resource management for the Power 710 Express server. Dynamic LPAR allows available system resources to be quickly and easily configured across multiple logical partitions to meet the rapidly changing needs of your business.

Dynamic LPAR also allows you to add new system resources such as new HDDs or SSDs into your system's configuration without requiring a reboot. Without the optional PowerVM® Standard Edition (#5227) or PowerVM Enterprise Edition (#5228) feature, as many as eight LPARs are supported in a Power 710. If the PowerVM Standard or Enterprise Edition feature is installed in the system, a maximum of 20 dynamic LPARs for each physical processor core can be defined, with a Power 710 system maximum of 160 dynamic LPARs.

An HMC or IVM is required to manage the Power 710 (8231-E1D) implementing partitioning. Multiple Power 710 servers can be supported by a single HMC.

If an HMC is used to manage the Power 710, the HMC must be a CR3, or later, model rack-mount HMC or C05, or later, deskside HMC.

When IBM Systems Director is used to manage an HMC or if the HMC manages more than 254 partitions, the HMC should have 3 GB of RAM minimum and be a CR3 model, or later, rack-mount or C06, or later, deskside.

PowerVM Editions (optional)

Three optional PowerVM Edition features are now available on the Power 710: PowerVM Express Edition, PowerVM Standard Edition, and PowerVM Enterprise Edition. These are managed using built-in Integrated Virtualization Manager (IVM) software or optionally through use of an HMC.

PowerVM Standard Edition (#5227) and PowerVM Enterprise Edition (#5228) allow customers to create partitions in units of less than 1 CPU (sub-CPU LPARs) and allow the same system I/O to be virtually added to these partitions. The optional features, available for a fee, also include a software component that provides cross-partition workload management.

PowerVM Standard and Enterprise Editions offer:

Micro-Partitioning® (up to 20 partitions per processor core, 160 per Power 710 system)

Virtualized disk and optical devices (VIOS)

Automated CPU reconfiguration

Real-time partition configuration and load statistics

Support for dedicated and shared processor LPAR groups

Support for manual provisioning of resources

At initial order entry, selecting Feature number 5227 or 5228 will result in Micro-Partitioning to be enabled during manufacture and the enabling software media and publications to be shipped to the customer. When ordering feature number 5227 or 5228 as an MES, an activation key will be posted on an IBM website, and the customer must retrieve it and install it on the system.

If any processors in a system have the Virtualization feature, all active processors must have it.

Once the Virtualization feature is installed in a system, it cannot be removed.

Virtual Ethernet and Virtual Storage are part of PowerVM Editions.

PowerVM Enterprise Edition also includes Live Partition Mobility, which allows for the movement of a logical partition from one POWER6® or POWER7 server to another with no application downtime, and Active Memory Sharing, which dynamically reallocates memory between running logical partitions on a server. Also available is PowerVM Express (#5225), designed for users looking for an introduction to more advanced virtualization features at a highly affordable price. With PowerVM Express and IVM, users can create up to three partitions on the server, leverage VIOS, utilize Shared Dedicated Capacity to help optimize use of processor cycles, and even try out the Shared Processor Pool. With its intuitive browser-based interface, IVM is easy to use and helps reduce the time and effort required to manage virtual devices, processors, and partitions. An HMC is not required.

Customers can upgrade from PowerVM Express to either PowerVM Standard or PowerVM Enterprise, or they can upgrade from PowerVM Standard to PowerVM Enterprise.

By upgrading to PowerVM Standard or PowerVM Enterprise, users gain the ability to create up to 160 logical partitions on the Power 710. Users also gain the ability to manage their PowerVM enabled machine with either an HMC or the Integrated Virtualization Manager.

By upgrading to PowerVM Enterprise, users can leverage Live Partition Mobility and Active Memory Sharing.

A single feature 5886 or 5887 drawer can be cabled to the CEC external SAS port when a feature EJ0F DASD backplane is installed in the 8231-E1D. A 3 Gbps YI cable (#3687) is used to connect the drawer to the CEC external SAS port. Feature 5886, 5887, and EDR1 drawers are not available with 4-core processor feature EPC1.

EXP 12S SAS Drawer (#5886) (supported only -- not orderable)

The EXP 12S SAS Drawer (#5886) is a 2 EIA drawer and mounts in a 19-inch rack. The drawer can hold either SAS HDDs or SSD. The EXP 12S SAS drawer has twelve 3.5-inch SAS disk bays with redundant data paths to each bay. The drawer supports redundant hot-plug power and cooling and redundant hot-swap SAS expanders (Enclosure Services Manager-ESM). Each ESM has an independent SCSI Enclosure Services (SES) diagnostic processor.

The SAS HDDs or SSDs contained in the EXP12S are controlled by one or two PCIe SAS adapters connected to the EXP12S with SAS cables. The SAS cable will vary, depending upon the adapter being used, the operating system being used, and the protection desired. Twelve SAS bays are controlled by a single controller or a single pair of controllers.

A second EXP12S drawer can be attached to another drawer using two SAS EE cables, providing 24 SAS bays instead of 12 bays for the same SAS controller port. This is called cascading. In this configuration, all 24 SAS bays are controlled by a single controller or a single pair of controllers.

Feature 5886 can also be directly attached to the SAS port on the rear of the Power 710, providing a very low-cost disk storage solution. When used this way, the imbedded SAS controllers in the system unit drive the HDDs in EXP12S. A second unit cannot be cascaded to a feature 5886 attached in this way.

EXP24S SFF Gen2-bay Drawer (#5887)

Feature 5886 can also be directly attached to the SAS port on the rear of the Power 710, providing a very low-cost disk storage solution. When used this way, the imbedded SAS controllers in the system unit drive the HDDs in EXP12S. A second unit cannot be cascaded to a feature 5886 attached in this way.

The SFF bays of the EXP24S are different from the SFF bays of the POWER7 system units or 12X PCIe I/O Drawer (#5802). The EXP24S uses Gen2 or SFF-2 SAS drives that physically do not fit in the Gen1 or SFF-1 bays of the POWER7 system unit or 12X PCIe I/O Drawers or vice versa.

The following SFF-2/Gen2 SAS drives can be used in the EXP24S with the Power 710:

HDDs

10k RPM 283 GB/300 GB (#1956, #1925)

10k RPM 571 GB/600 GB (#1962, #1964)

15k RRM 139 GB/146 GB (#1947, #1917, #1948, #1953)

10k RPM 900 GB/600 GB (#1752)

SSDs

387 GB (#ESRC, #ESRD, #ES0C, #ES0D)

The SAS adapters/controllers that support the EXP24S are:

PCIe Dual-x4 SAS Adapter 3 Gb (#5278)

The integrated SAS controllers that support the EXP24S off the imbedded SAS port on the rear of the server are in:

The Power 710, 720, 730, 740, 750, 755, 770, and 780

The Power 520 (8203-E4A) and Power 550 (8204-E8A)

AIX , Linux , and VIOS support all of the above SAS adapters or controllers with the EXP24S.

Up to 24 HDDs can be supported with any of the supported SAS adapters or controllers.

The EXP24S has an adjustable set of rails that allows it to fit in standard Power Systems 19-inch racks such as the 7014-T42 or standard Power Systems 19-inch racks such as the 7014-T42 or EXP30 Ultra SSD I/O Drawer (#EDR1).

Feature EDR1 is a 1U high I/O drawer, providing 30 hot-swap SSD bays and a pair of integrated, large write cache, high-performance SAS controllers. Ultra-high levels of performance are provided without using any PCIe slots on the POWER7 server in an ultra-dense packaging design.

Each controller is connected to a GX++ PCIe adapter in a server (for example #EJ0H) over a PCIe x8 Cable (example: #EN05 or #EN07). Usually both controllers are attached to one server, but each controller can be assigned to a different server or partition or VIOS. Active/Active capability is supported, assuming at least two RAID arrays. The controllers provide RAID 0, RAID 5, RAID 6, and RAID 10 for AIX and Linux and VIOS. The controllers provide RAID 5 and RAID 6 for IBM i. AIX , IBM i, Linux , and VIOS also provide OS mirroring (LVM). The adapter's CCIN is 57C3.

Each controller is connected to a GX++ PCIe adapter in a server (for example #1914) over a PCIe x8 Cable (example: #EN05 or #EN07 or #EN08). Usually, both controllers are attached to one server, but each controller can be assigned to a different server or partition or VIOS. Active/Active capability is supported assuming at least two RAID arrays. The controllers provide RAID 0, RAID 5, RAID 6, and RAID 10 for AIX and Linux and VIOS. AIX/Linux/VIOS also provide OS mirroring (LVM). The adapter's CCIN is 57C3.

eMLC SSDs designed to fit in the Ultra drawer bays, such as the 387 GB SSDs (#ES02), are used. A minimum of six SSDs are required in each Ultra drawer. Each controller can access all 30 SSD bays. The bays can be configured as one set of bays run by a pair of controllers working together. Or the bays can be divided into two logical sets where each of the two controllers "owns" one of the logical sets. With proper software, if one of the controllers fails, the other controller can run both sets of bays.

19-inch racks

The Model 8231-E1D and its I/O drawers are designed to mount in the 25U 7014-S25 (#0555), 36U 7014-T00 (#0551), or the 42U 7014-T42 (#0553) rack. These racks are built to the 19-inch EIA standard. When you order a new 8231 system, you can also order the appropriate 7014 rack model with the system hardware on the same initial order. IBM is making the racks available as features of the 8231-E1D when you order additional I/O drawer hardware for an existing system (MES order). The rack feature number should be used if you want IBM to integrate the newly ordered I/O drawer in a 19-inch rack before shipping the MES order.

1.3-meter rack (#0555 -- supported only)

The 1.3-meter rack is a 25 EIA unit rack. The rack is the same rack delivered when you order the 7014-S25 rack.

1.8-meter rack (#0551)

The 1.8-meter rack is a 36 EIA unit rack. The rack that is delivered as feature 0551 is the same rack delivered when you order the 7014-T00 rack; the included features may be different. Some features that are delivered as part of the 7014-T00 must be ordered separately with the features 0551. Order the feature 0551 only when required to support rack integration of MES orders prior to shipment from IBM .

2.0-meter rack (#0553)

The 2.0-meter rack is a 42 EIA unit tall rack. The rack that is delivered as feature 0553 is the same rack delivered when you order the 7014-T42 rack; the included features may be different. Some features that are delivered as part of the 7014-T42 must be ordered separately with the feature 0553. Order the feature 0553 only when required to support rack integration of MES orders prior to shipment from IBM .

IBM Power Systems Deployment-ready Services

IBM offers a portfolio of integration, configuration, and customization services for IBM Power Systems . These Deployment-ready Services are designed to accelerate customer solution deployment and reduce related resources and cost. Offerings include:

Reliability, availability, and serviceability (RAS) features

Reliability, fault tolerance, and data correction

The reliability of systems starts with components, devices, and subsystems that are designed to be highly reliable. The POWER7+ processor SCM uses lower-voltage technology, improving reliability with stacked latches to reduce soft error (SER) susceptibility. During the design and development process, subsystems go through rigorous verification and integration testing processes. During system manufacturing, systems go through a thorough testing process to help ensure the highest level of product quality.

The system cache and memory offer ECC (error checking and correcting) fault-tolerant features. ECC is designed to correct environmentally induced, single-bit, intermittent memory failures and single-bit hard failures. With ECC, the likelihood of memory failures will be reduced. ECC also provides double-bit memory error detection that helps protect data in the event of a double-bit memory failure.

Memory error correction extensions

The memory has single-bit-error correction and double-bit-error detection ECC circuitry. The ECC code is also designed such that the failure of any one specific memory module within an ECC word by itself can be corrected absent any other fault.

Memory protection features include scrubbing to detect errors, a means to call for the deallocation of memory pages for a pattern of correctable errors detected, and signaling deallocation of a logical memory block when an error occurs that cannot be corrected by the ECC code.

Fault monitoring functions

Disk drive fault tracking is designed to alert the system administrator of an impending disk drive failure before it impacts customer operation.

Mutual surveillance

The Service Processor monitors the operation of the firmware during the boot process, and also monitors the hypervisor for termination. The hypervisor monitors the Service Processor and will perform a reset/reload if it detects the loss of the Service Processor. If the reset/reload does not correct the problem with the Service Processor, the hypervisor will notify the operating system and the operating system can take appropriate action, including calling for service.

Environmental monitoring functions

POWER7+ based servers include a range of environmental monitoring functions:

Temperature monitoring warns the system administrator of potential environmental-related problems by monitoring the air inlet temperature. When the inlet temperature rises above a warning threshold, the system initiates an orderly shutdown. When the temperature exceeds the critical level or if the temperature remains above the warning level for too long, the system will shut down immediately.

Fan speed is controlled by monitoring actual temperatures on critical components and adjusting accordingly. If internal component temperatures reach critical levels, the system will shut down immediately, regardless of fan speed. When a redundant fan fails, the system calls out the failing fan and continues running. When a nonredundant fan fails, the system shuts down immediately.

Availability enhancement functions

The POWER7+ family of systems continues to offer and introduce significant enhancements designed to increase system availability.

POWER7+ processor functions

As in POWER6 and POWER7 , the POWER7+ processor has the ability to do processor instruction retry and alternate processor recovery for a number of core-related faults. This significantly reduces exposure to both hard (logic) and soft (transient) errors in the processor core. Soft failures in the processor core are transient (intermittent) errors, often due to cosmic rays or other sources of radiation, and generally are not repeatable. When an error is encountered in the core, the POWER7+ processor will first automatically retry the instruction. If the source of the error was truly transient, the instruction will succeed and the system will continue as before. On IBM systems prior to POWER6 , this error would have caused a checkstop.

Hard failures are more difficult, being true logical errors that will be replicated each time the instruction is repeated. Retrying the instruction will not help in this situation. As in POWER6 , POWER7 processors have the ability to extract the failing instruction from the faulty core and retry it elsewhere in the system for a number of faults, after which the failing core is dynamically deconfigured and called out for replacement. These systems are designed to avoid a full system outage.

POWER7+ single processor check stopping

As in POWER6 and POWER7+ includes single processor check stopping for certain faults that cannot be handled by the availability enhancements described in the preceding section. This significantly reduces the probability of any one processor affecting total system availability.

Partition availability priority

Also available is the ability to assign availability priorities to partitions. If an alternate processor recovery event requires spare processor resources in order to protect a workload, when no other means of obtaining the spare resources is available, the system will determine which partition has the lowest priority and attempt to claim the needed resource. On a properly configured POWER7+ processor-based server, this allows that capacity to be first obtained from, for example, a test partition instead of a financial accounting system.

POWER7+ cache availability

The L2 and L3 caches in the POWER7+ processor are protected with double-bit detect, single-bit correct error detection code (ECC). In addition, the caches maintain a cache line delete capability. A threshold of correctable errors detected on a cache line can result in the data in the cache line being purged and the cache line removed from further operation without requiring a reboot. An ECC uncorrectable error detected in the cache can also trigger a purge and delete of the cache line. This results in no loss of operation if the cache line contained data unmodified from what was stored in system memory. Modified data would be handled through Special Uncorrectable Error handling. L1 data and instruction caches also have a retry capability for intermittent error and a cache set delete mechanism for handling solid failures. In addition, the POWER7+ processors also have the ability to dynamically substitute a faulty bit-line in an L3 cache dedicated to a processor with a spare bit-line.

Special uncorrectable error handling

Special Uncorrectable Error (SUE) handling prevents an uncorrectable error in memory or cache from immediately causing the system to terminate. Rather, the system tags the data and determines whether it will ever be used again. If the error is irrelevant, it will not force a check stop. If the data is used, termination may be limited to the program/kernel or hypervisor owning the data; or the I/O adapters controlled by an I/O hub controller would freeze if data were transferred to an I/O device.

PCI extended error handling

PCI extended error handling (EEH)-enabled adapters respond to a special data packet generated from the affected PCI slot hardware by calling system firmware, which will examine the affected bus, allow the device driver to reset it, and continue without a system reboot. For Linux , EEH support extends to the majority of frequently used devices, although some third-party PCI devices may not provide native EEH support.

Predictive failure and dynamic component deallocation

Servers with POWER® processors have long had the capability to perform predictive failure analysis on certain critical components such as processors and memory. When these components exhibit certain symptoms that may indicate a failure is imminent, the system can dynamically deallocate and call home, when enabled, about the failing part before the error is propagated system-wide. In many cases, the system will first attempt to reallocate resources in such a way that will avoid unplanned outages. In the event that insufficient resources exist to maintain full system availability, these servers will attempt to maintain partition availability by user-defined priority.

Uncorrectable error recovery

When the auto-restart option is enabled, the system can automatically restart following an unrecoverable software error, hardware failure, or environmentally induced (ac power) failure.

Serviceability

The purpose of serviceability is to repair the system while attempting to minimize or eliminate service cost (within budget objectives), while maintaining high customer satisfaction. Serviceability includes system installation, MES (system upgrades/downgrades), and system maintenance/repair. Depending upon the system and warranty contract, service may be performed by the customer, an IBM representative, or an authorized warranty service provider.

The serviceability features delivered in this system provide a highly efficient service environment by incorporating the following attributes:

Design for Customer Set Up (CSU), Customer Installed Features (CIF), and Customer Replaceable Units (CRU)

Error detection and Fault Isolation (ED/FI)

First Failure Data Capture (FFDC)

Converged service approach across multiple IBM server platforms

Service environments

The HMC is a dedicated server that provides functions for configuring and managing servers for either partitioned or full-system partition using a GUI or command-line interface (CLI). An HMC attached to the system allows support personnel (with client authorization) to remotely log in to review error logs and perform remote maintenance if required.

The POWER7+ processor-based platforms support two main service environments:

Attachment to one or more HMCs is a supported option by the system. This is the default configuration for servers supporting logical partitions with dedicated or virtual I/O. In this case, all servers have at least one logical partition.

No HMC. There are two service strategies for non-HMC systems:

Full system partition: A single partition owns all the server resources and only one operating system may be installed.

Partitioned system: In this configuration, the system can have more than one partition and can be running more than one operating system. In this environment, partitions are managed by the Integrated Virtualization Manager (IVM), which provides some of the functions provided by the HMC.

Service Interface

The Service Interface allows support personnel to communicate with the service support applications in a server using a console, interface, or terminal. Delivering a clear, concise view of available service applications, the Service Interface allows the support team to manage system resources and service information in an efficient and effective way. Applications available through the Service Interface are carefully configured and placed to give service providers access to important service functions.

Different service interfaces are used, depending on the state of the system and its operating environment. The primary service interfaces are:

LEDs

Operator Panel

Service Processor menu

Operating system service menu

Service Focal Point on the HMC

Service Focal Point Lite on IVM

In the light path LED implementation, the system can clearly identify components for replacement by using specific component-level LEDs, and can also guide the servicer directly to the component by signaling (turning on solid) the amber system fault LED, enclosure fault LED, and the component FRU fault LED. The servicer can also use the identify function to blink the FRU-level LED. When this function is activated, a roll-up to the blue enclosure locate and system locate LEDs will occur. These LEDs will turn on solid and can be used to follow the light path from the system to the enclosure and down to the specific FRU.

First Failure Data Capture and Error Data Analysis

First Failure Data Capture (FFDC) is a technique that helps ensure that when a fault is detected in a system, the root cause of the fault will be captured without the need to re-create the problem or run any sort of extending tracing or diagnostics program. For the vast majority of faults, a good FFDC design means that the root cause can also be detected automatically without servicer intervention.

FFDC information, error data analysis, and fault isolation are necessary to implement the advanced serviceability techniques that enable efficient service of the systems and to help determine the failing items.

In the rare absence of FFDC and Error Data Analysis, diagnostics are required to re-create the failure and determine the failing items.

Diagnostics

General diagnostic objectives are to detect and identify problems such that they can be resolved quickly. Elements of IBM's diagnostics strategy include:

Provide a common error code format equivalent to a system reference code, system reference number, checkpoint, or firmware error code.

Provide fault detection and problem isolation procedures. Support remote connection ability to be used by the IBM Remote Support Center or IBM Designated Service.

Because of the FFDC technology designed into IBM servers, it is not necessary to perform re-create diagnostics for failures or require user intervention. Solid and intermittent errors are designed to be correctly detected and isolated at the time the failure occurs. Runtime and boottime diagnostics fall into this category.

Stand-alone diagnostics

As the name implies, stand-alone or user-initiated diagnostics require user intervention. The user must perform manual steps, including:

Compact disk-based diagnostics

Keying in commands

Interactively selecting steps from a list of choices

Concurrent maintenance

The system will continue to support concurrent maintenance of power, cooling, DASD, DVD, and firmware updates (when possible). The determination of whether a firmware release can be updated concurrently is identified in the readme information file released with the firmware.

Service labels

Service providers use these labels to assist them in performing maintenance actions. Service labels are found in various formats and positions, and are intended to transmit readily available information to the servicer during the repair process. Following are some of these service labels and their purpose:

Location diagrams: Location diagrams are located on the system hardware, relating information regarding the placement of hardware components. Location diagrams may include location codes, drawings of physical locations, concurrent maintenance status, or other data pertinent to a repair. Location diagrams are especially useful when multiple components are installed such as DIMMs, CPUs, processor books, fans, adapter cards, LEDs, and power supplies.

Remove/replace procedures: Service labels that contain remove/replace procedures are often found on a cover of the system or in other spots accessible to the servicer. These labels provide systematic procedures, including diagrams, detailing how to remove/replace certain serviceable hardware components.

Arrows: Numbered arrows are used to indicate the order of operation and serviceability direction of components. Some serviceable parts such as latches, levers, and touch points need to be pulled or pushed in a certain direction and certain order for the mechanical mechanisms to engage or disengage. Arrows generally improve the ease of serviceability.

Packaging for service

The following service enhancements are included in the physical packaging of the systems to facilitate service:

Color coding (touch points): Terracotta-colored touch points indicate that a component (FRU/CRU) can be concurrently maintained. Blue-colored touch points delineate components that are not concurrently maintained -- those that require the system to be turned off for removal or repair.

Tool-less design: Selected IBM systems support tool-less or simple tool designs. These designs require no tools or simple tools such as flathead screw drivers to service the hardware components.

Positive retention: Positive retention mechanisms help to assure proper connections between hardware components such as cables to connectors, and between two cards that attach to each other. Without positive retention, hardware components run the risk of becoming loose during shipping or installation, preventing a good electrical connection. Positive retention mechanisms like latches, levers, thumb-screws, pop Nylatches (U-clips), and cables are included to help prevent loose connections and aid in installing (seating) parts correctly. These positive retention items do not require tools.

Error handling and reporting

In the event of system hardware or environmentally induced failure, the system runtime error capture capability systematically analyzes the hardware error signature to determine the cause of failure. The analysis result will be stored in system NVRAM. When the system can be successfully restarted either manually or automatically, the error will be reported to the operating system. Error Log Analysis (ELA) can be used to display the failure cause and the physical location of the failing hardware.

With the integrated Service Processor, the system has the ability to automatically send out an alert through a phone line to a pager or call for service in the event of a critical system failure. A hardware fault will also turn on the amber system fault LED located on the system unit to alert the user of an internal hardware problem. The indicator may also be set to blink by the operator as a tool to allow system identification. For identification, the blue locate LED on the enclosure and at the system level will turn on solid. The amber system fault LED will be on solid when an error condition occurs.

On POWER7+ processor-based servers, hardware and software failures are recorded in the system log. When an HMC is attached, an ELA routine analyzes the error, forwards the event to the Service Focal Point (SFP) application running on the HMC, and notifies the system administrator that it has isolated a likely cause of the system problem. The Service Processor event log also records unrecoverable checkstop conditions, forwards them to the SFP application, and notifies the system administrator. Once the information is logged in the SFP application, if the system is properly configured, a call home service request will be initiated and the pertinent failure data with service parts information and part locations will be sent to an IBM Service organization. Customer contact information and specific system-related data such as the machine type, model, and serial number, along with error log data related to the failure are sent to IBM Service.

Live Partition Mobility

With Live Partition Mobility, users can migrate an AIX or Linux partition running on one POWER7 or POWER7+ partition system to another POWER6 , POWER7 , or POWER7+ system without disrupting services. Also, IBM i and Linux partitions are enabled to migrate to another system without disrupting services. The migration transfers the entire system environment, including processor state, memory, attached virtual devices, and connected users. It provides continuous operating system and application availability during planned partition outages for repair of hardware and firmware faults, or continuous availability during a concurrent repair that requires freeing up CEC resources.

Service Processor

The Service Processor provides the capability to diagnose, check the status of, and sense the operational conditions of a system. It runs on its own power boundary and does not require resources from a system processor to be operational to perform its tasks.

The Service Processor supports surveillance of the connection to the HMC and to the system firmware (hypervisor). It also provides several remote power control options, environmental monitoring, reset, restart, remote maintenance, and diagnostic functions, including console mirroring. The Service Processors menus (ASMI) can be accessed concurrently with system operation, allowing nondisruptive abilities to change system default parameters.

Call Home

Call Home refers to an automatic or manual call from a customer location to IBM support structure with error log data, server status, or other service-related information. Call Home invokes the service organization in order for the appropriate service action to begin. Call Home can be done through HMC or most non-HMC managed systems. While configuring Call Home is optional, clients are encouraged to implement this feature in order to obtain service enhancements such as reduced problem determination and faster and potentially more accurate transmittal of error information. In general, using the Call Home feature can result in increased system availability. The Electronic Service Agent application can be configured for automated call home. Refer to the next section for specific details on this application.

IBM Electronics Services

Electronic Service Agent and the IBM Electronic Services web portal comprise the IBM Electronic Services solution -- dedicated to providing fast, exceptional support to IBM customers. IBM Electronic Service Agent is a no-charge tool that proactively monitors and reports hardware events such as system errors, performance issues, and inventory. Electronic Service Agent can help focus on the customer's company business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues.

Integrated in the operating system in addition to the HMC, Electronic Service Agent is designed to automatically and electronically report system failures and customer-perceived issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by Electronic Service Agent also can be viewed on the secure Electronic Services web portal and used to improve problem determination and resolution between the customer and the IBM support team. As part of an increased focus to provide even better service to IBM customers, Electronic Service Agent tool configuration and activation comes standard with the system. In support of this effort, a new HMC External Connectivity security whitepaper has been published, which describes data exchanges between the HMC and the IBM Service Delivery Center (SDC) and the methods and protocols for this exchange. To read the whitepaper and prepare for Electronic Service Agent installation, go to the "Reference Guide" section at

Benefits

Increased uptime:

Electronic Service Agent is designed to enhance the warranty and maintenance service by providing faster hardware error reporting and uploading system information to IBM Support. This can optimize the time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. And 24 x 7 monitoring and reporting means no more dependency on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security:

Electronic Service Agent is secure in monitoring, reporting, and storing the data at IBM . Electronic Service Agent securely transmits through the Internet (HTTPS or VPN) and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication between the customer and IBM only flows one way; activating Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. The customer's business applications or business data is never transmitted to IBM

More accurate reporting:

Because system information and error logs are automatically uploaded to the IBM Support Center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support:

Using the IBM ID entered during activation, customers can view system and support information in the "My Systems" and "Premium Search" sections of the Electronic Services website.

The Electronic Services web portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This web portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The newly improved My Systems and Premium Search functions make it even easier for Electronic Service Agent-enabled customers to track system inventory and find pertinent fixes.

My Systems provides valuable reports of installed hardware and software using information collected from the systems by IBM Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Service Agent information that has been collected from the system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, visit the following website or contact an IBM Systems Services Representative

IBM intends to provide to those clients with AIX 7.1 Technology Level 0 and/or Technology Level 1 and AIX 5.3 Technology Level 12 (and the associated service extension offering) the ability to run that environment on the new Power 710 (8231-E1D), Power 720 (8202-E4D), Power 730 (8231-E2D), Power 740 (8205-E6D), Power 750 (8408-E8D), and Power 760 (9109-RMD).

IBM intends to provide to those customers with VIOS 2.2.1, the ability to run that environment on the new Power 710 (8231-E1D), PowerLinux 7R1 (8246-L1D, 8246-L1T), Power 720 (8202-E4D), Power 730 (8231-E2D), PowerLinux 7R2 (8246-L2D, 8246-L2T), Power 740 (8205-E6D), Power 750 (8408-E8D), and Power 760 (9109-RMD).

IBM intends to continue to work with Red Hat to provide support for the new Power 710 (8231-E1D), PowerLinux 7R1 (8246-L1D, 8246-L1T), Power 720 (8202-E4D), Power 730 (8231-E2D), PowerLinux 7R2 (8246-L2D, 8246-L2T), Power 740 (8205-E6D), Power 750 (8408-E8D), and Power 760 (9109-RMD) with an upcoming Red Hat Enterprise Linux 6 release. For additional questions about the availability of this release and supported HW servers, consult the Red Hat Hardware Catalog at

Standard Red Hat Disclaimer Information concerning Red Hat Enterprise Linux was obtained from Red Hat. Questions concerning Red Hat Enterprise Linux should be directed to Red Hat, as Red Hat Enterprise Linux is not an IBM product. Red Hat Enterprise Linux is sold or licensed, as the case may be, to users under Red Hat's terms and conditions. Availability and support is the responsibility of Red Hat. IBM IS NOT LIABLE AND MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING RED HAT ENTERPRISE LINUX, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR CONDITION OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Moreover, all statements regarding IBM's or Red Hat's future direction and intent are subject to change or withdrawal without notice, and represents goals and objectives only. Information regarding potential future third-party products that may work with an IBM product should not be relied on in making a purchase decision. The information mentioned regarding potential future third-party products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future third-party products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for IBM or Red Hat products remains at IBM's or Red Hat's sole discretion, as applicable.

IBM intends to provide support for pre-install of an upcoming Red Hat Enterprise Linux 6 release on the new Power 710 (8231-E1D), PowerLinux 7R1 (8246-L1D, 8246-L1T), Power 720 (8202-E4D), Power 730 (8231-E2D), PowerLinux 7R2 (8246-L2D, 8246-L2T), Power 740 (8205-E6D), Power 750 (8408-E8D), and Power 760 (9109-RMD) systems.

IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.

Feature conversions

The existing components being replaced during a model or feature conversion become the property of IBM and must be returned.

Feature conversions are always implemented on a "quantity of one for quantity of one" basis. Multiple existing features may not be converted to a single new feature. Single existing features may not be converted to multiple new features.

The IBM Systems Information Center provides you with a single information center where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can efficiently find information and personalize your access. The IBM Systems Information Center

IBM Publications Center Portal

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.

Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

Note: The maximum measured value is the worst case power consumption expected from a fully populated server under an intensive workload. The maximum measured value also accounts for component tolerance and non-ideal operating conditions. Power consumption and heat load vary greatly by server configuration and utilization. The IBM Systems Energy Estimator should be used to obtain a heat output estimate based on a specific configuration

EMC conformance classification: This equipment is subject to FCC rules and shall comply with the appropriate FCC rules before final delivery to the buyer or centers of distribution.

US: FCC Class A

Europe: CISPR 22 Class A

Japan: VCCI-A

South Korea: Korean Requirement Class A

China: People's Republic of China commodity inspection law Class A

Homologation -- Telecom environmental testing (Safety and EMC): Homologation approval for specific countries has been initiated with the IBM Homologation and Type Approval (HT&A) organization in LaGaude, France. This Power Systems model and applicable features meet the environmental testing requirements of the country telecom and have been designed and tested in compliance with the Full Quality Assurance Approval (FQAA) process as delivered by the British Approval Board for Telecom (BABT), the UK Telecom regulatory authority.

This product is not certified for connection by any means whatsoever to interfaces of public telecommunications networks. Certification may be required by law prior to making any such connection. Contact an IBM representative or reseller for any questions.

General requirements: The product is in compliance with IBM Corporate Bulletin C-B 0-2594-000 Statement of Conformity of IBM Product to External Standard (Suppliers Declaration).

Homologation

This product is not certified for direct connection by any means whatsoever to interfaces of public telecommunications networks. Certification may be required by law prior to making any such connection. Contact an IBM representative or reseller for any questions.

Hardware requirements

Power 710 minimum system configuration

The Power 710 offers 4-core, 6-core, and 8-core configurations with one processor module. The Power 710 can contain up to 256 GB of system memory (128 GB maximum per memory riser card).

The Power 710 offers five PCIe x8 Gen2 slots and one PCIe x4 Gen2 Low Profile slot, and three or six SFF HDDs/SDDS and one or two media devices, depending on the storage back-plane selected.

Power 710 initial order must include a minimum of the following items:

One system central electronics complex (CEC) enclosure with the following items:

Linux (#2147)
Note: One nonfeaturized memory riser card is included in the base system. One additional memory riser card feature (#5265) can be ordered on the Power 710.

RAID

Multiple protection options exist for HDD/SSD drives in the SAS SFF bays in the Power 710 system unit or drives in 12X attached I/O drawers or drives in disk-only I/O drawers. Although protecting drives is always recommended, AIX/Linux users may choose to leave some or all drives unprotected at their own risk and IBM supports these configurations. IBM i configuration rules differ in this regard, and IBM supports IBM i partition configurations only when HDD/SSD drives are protected.

This HDD/SSD drive protection can be provided by AIX/IBM i/Linux software or by the HDD/SSD hardware controllers. Mirroring of drives is provided by AIX/IBM i/Linux software. In addition, AIX/Linux supports controllers providing RAID 0, 5, 6, or 10. IBM i integrated storage management already provides striping, so IBM i also supports controllers providing RAID 5 or 6. To further augment HDD/SSD protection, hot spare capability can be used for protected drives. Specific hot spare prerequisites apply.

An integrated SAS HDD/SSD controller is provided in the Power 710 system unit and is indicated by feature 5618 and provides support for JBOD and RAID 0, 1, and 10. Feature 5618 is optionally augmented by the ability to split the drive bays into two groups when feature EJ02 is added to the configuration. For even more function, feature EJ01 can be used instead of feature 5618 or feature 5618 plus feature EJ02. Feature EJ01 provides JBOD, RAID 0, 5, 6, and 10. In addition to these protection options, mirroring of drives by the operating system is supported. AIX or Linux supports all of these options. IBM i does not use JBOD and uses imbedded functions instead of RAID 10, but does leverage the RAID 5 or 6 function of the integrated controllers. Other disk/SSD controllers are provided as PCI adapters. PCI-X SCSI, PCI-X SAS, and PCIe SAS adapters are supported. PCI Controllers with and without write cache are supported. RAID 5 and RAID 6 on controllers with write cache are supported with one exception. The PCIe RAID and SSD SAS Adapter has no write cache but supports RAID 5 and RAID 6.

AIX/Linux can use disk drives formatted with 512 byte blocks when being mirrored by the operating system. These disk drives must be reformatted to 528 byte sectors when used in RAID arrays. Although a small percentage of the drive's capacity is lost, additional data protection such as ECC and bad block detection is gained in this reformatting. For example, a 300 GB disk drive when reformatted provides around 283 GB. IBM i always uses drives formatted to 528 bytes. IBM Power SSDs are formatted to 528 bytes.

Software requirements

If installing the AIX operating system (one of these):

AIX Version 7.1 with the 7100-02 Technology Level and Service Pack 2, or later

AIX Version 6.1 with the 6100-08 Technology Level and Service Pack 2, or later

AIX Version 6.1 with the 6100-07 Technology Level and Service Pack 7, or later (planned availability March 29, 2013)

AIX Version 6.1 with the 6100-06 Technology Level and Service Pack 11, or later (planned availability March 29, 2013)

Note: VIOS support requires VIOS 2.2.2.0, or later

If installing the IBM i operating system (one of these):

IBM i 7.1, or later

IBM i 6.1 with i 6.1.1 machine code, or later (Planned availability March 8, 2013)
Note: Feature EB34 is required in order to have native I/O with IBM i 6.1 with machine code 6.1.1.

If installing the Linux operating system (one of these):

SUSE Linux Enterprise Server 11 Service Pack 2, or later, with current maintenance updates available from SUSE to enable all planned functionality

Limitations

System

Integrated system ports are not supported under AIX or Linux when the HMC ports are connected to an HMC. Either the HMC ports or the integrated system ports can be used, but not both. IBM i can continue to use a system port for communication to a UPS even with an HMC attached.

The integrated system ports are supported for modem and async terminal connections by AIX or Linux . Any other application using serial ports requires a serial port adapter to be installed in a PCI slot. The integrated system ports do not support HACMP configurations. IBM i only supports the use of the system ports for attachment to a UPS.

Hardware Management Console (HMC) machine code

An HMC or IVM is required to manage the Power 710 (8231-E1C) implementing partitioning. Multiple Power 710 servers can be supported by a single HMC.

If an HMC is used to manage the Power 710, the HMC must be a CR3, or later, model rack-mount HMC or C05, or later, deskside HMC.

If attaching an HMC to a new server or adding function to an existing server that requires a firmware update, the HMC machine code may need to be updated. Machine Code includes firmware and microcode. Access to machine code updates is conditioned on entitlement and license validation in accordance with IBM policy and practice. IBM may verify entitlement through customer number, serial number, electronic restrictions, or any other means or methods employed by IBM in its discretion.

To determine the HMC machine code level required for the firmware level on any server, go to the following web page to access the Fix Level Recommendation Tool (FLRT) on or after the planned availability date for this product. FLRT will identify the correct HMC machine code for the selected system firmware level

If a single HMC is attached to multiple servers, the HMC machine code level must be updated to the server with the most recent firmware level. All prior levels of server firmware are supported with the latest HMC machine code level.

When IBM Systems Director is used to manage an HMC or if the HMC manages more than 254 partitions, the HMC should have 3 GB of RAM minimum and be a CR3 model, or later, rack-mount or C06, or later, deskside.

Support for PowerVM functions such as: new HMC GUI interface for VIOS install; improved transition from IVM to HMC management; support for 802.1 Qbg on virtual Ethernet adapters; ability to update the user's password in Kerberos from the HMC for clients utilizing remote HMC

Boot requirements

Selection of feature 0837 will indicate boot from SAN.

If IBM i (#2145) is selected as the primary operating system and SAN boot is not selected (#0837), one of the following Load Source specify codes must be specified:

#0722 -- #1787 (177 GB SFF SSD) Load Source Specify

#0724 -- #1996 (177 GB 1.8" SSD) Load Source Specify

#0727 -- Remote Load Source Specify in #58861

#0728 -- Remote Load Source Specify in #5887

#0729 -- Remote Load Source Specify in #5888/#EDR1

#0839 -- #3677 (139.5 GB 15K RPM HDD) Load Source Specify1

#0840 -- #3678 (283.7 GB 15K RPM HDD) Load Source Specify1

#0844 -- #3658 (428 GB 15K RPM HDD) Load Source Specify1

#0853 -- #1888 (138 GB 15K RPM SFF HDD) Load Source Specify

#0854 -- #1909 (69 GB SFF SSD) Load Source Specify1

#0856 -- #1911 (283 GB 10K RPM SFF HDD) Load Source Specify

#0857 -- #1916 (571 GB 10K RPM SFF HDD) Load Source Specify

#0870 -- #1879 (283 GB 15K RPM SFF HDD) Load Source Specify

#0871 -- #1947 (139 GB 15K RPM SFF HDD) Load Source Specify

#0872 -- #1948 (283 GB 15K RPM SFF HDD) Load Source Specify

#0874 -- #1956 (283 GB 10K RPM SFF HDD) Load Source Specify

#0875 -- #1962 (571 GB 10K RPM SFF HDD) Load Source Specify

#0879 -- #1737 (856 GB 10K RPM SFF HDD) Load Source Specify

#0880 -- #1738 (856 GB 10K RPM SFF HDD) Load Source Specify

#0893 -- #ES0B (387 GB SFF SSD) Load Source Specify

#0894 -- #ES0D (387 GB SFF SSD) Load Source Specify

1

Support only, not orderable

If IBM i (#2145) is selected, one of the following system console specify codes must be selected:

#5550 -- System Console on HMC

#5557 -- System Console - Ethernet No IOP

Processor modules

One processor module is required on an order with four, six, or eight processor cores on the processor module. A minimum/maximum of one processor module is required on a Power 710 order.

All processors must be activated.

The 4-core 3.6 GHz processor module (#EPCE) requires that four processor activation codes be ordered. A maximum of four processor activation code features (4 x #EPDE, or 2 x #EPDE and 2 x #EPEE) are allowed per processor module.

The 6-core 4.2 GHz processor module (#EPCG) requires that six processor activation codes be ordered. A maximum of six processor activation code features (6 x #EPDG, or 3 x #EPDG and 3 x #EPEG) are allowed per processor module.

A second 1925 watt ac power supply (#5532) is available for redundant power.

Redundant fans

Redundant fans standard

Power cords

One power cord is required for each power supply on the order. The Power 710 supports 110-127 V ac and 200-240 V ac power cords.

System memory

A minimum 8 GB or two DIMMs of memory is required on the Power 710.

The base machine contains one nonfeaturized memory riser card with four DIMM sockets. Memory features consume two memory DIMM sockets.

The Power 710 offers one optional memory riser card feature (1 x #5265) without an additional four DIMM sockets. Maximum system memory is 128 GB with feature 5265 and 256 GB with one x feature 5265.

A system can be ordered with a single memory feature EM08, EM4B, EM4C, or EM4D. The second memory feature ordered on the same memory riser card does not have to match the first memory feature. Memory features can be mixed on either memory riser card.

A minimum of one memory feature must be plugged into each memory riser card. Empty memory riser cards are not allowed.

There is a performance benefit when all DIMMs on a memory riser card are of the same capacity.

It is generally recommended that memory be installed evenly across all memory riser cards in the system. Balancing memory across the installed memory riser cards allows memory access in a consistent manner and typically results in the best possible performance for your configuration. However, balancing memory fairly evenly across multiple memory riser cards, compared to balancing memory exactly evenly typically has a very small performance difference.

Plans for future memory upgrades should be taken into account when deciding which memory feature size to use at the time of initial system order.

The Power 710 has a slim media bay that can contain an optional DVD-RAM (#5771 or follow-on) and a tape bay (only available with #EJ0E) that can contain a tape drive or removable disk drive.

Either feature EJ0E, EJ0D, or EJ0F must be selected.

Feature EJ0E supports three small form-factor (SFF) disk units, either HDD or SSD, an SATA DVD, and a tape. No split backplane supported. No RAID 5 or RAID 6 support.

Feature EJ0D supports six SFF disk units, either HDD or SSD, and an SATA DVD. No split backplane supported. No RAID 5 or RAID 6 support.

Feature EJ0F supports six SFF disk units, either HDD or SSD, and an SATA DVD. No split backplane supported. RAID 5 and RAID 6 are supported.

A valid orderable HDD or SSD is required in a minimum configuration. No HDDs or SSDs are required in the CEC if feature number 0837 is selected.

A feature 1124 DAT160 80/160 GB tape feature and a feature 1123 USB Internal Docking Station for Removable RDX Disk Drive and a feature EU23 RDX USB Internal Docking Station for Removable Disk Cartridge are mutually exclusive. Only one of the three can be on the system. A minimum of one x feature 1106, 1107, EU01, EU08, EU15, or follow-on must be ordered with each feature 1123 or EU23 ordered.

SAS-bay-based SSDs support restrictions:

SFF features ES0A, ES0B, ESRA, ESRB, 1775, and 1787 are supported in the Power 710 CEC.

SSDs and disk drives (HDDs) are not allowed to mirror each other.

When feature EJ0F contains SSDs, no feature 5886 or 5887 DASD drawer is allowed to connect to the external SAS port.

HDD/SSD Data Protection -- if IBM i (#2145) is selected, one of the following is required:

Planning information

Cable orders

No cables required.

Security, auditability, and control

This product uses the security and auditability features of host software and application software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

Electronic Service Agent and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX 5.3, AIX 6.1, and AIX 7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM , which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type "smitty esa_main", and select "Configure Electronic Service Agent ." In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent , refer to

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms,"diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM . The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM . The customer's business applications or business data is never transmitted to IBM .

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM , problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the "My Systems" and "Premium Search" sections of the Electronic Support Web site at

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent . Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

Warranty period

Three years.

An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.

Warranty services

If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM website. IBM may request Electronic Service Agent (ESA) activation and you must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend on the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.

Service levels are response-time objectives, may be limited in some areas, and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.

CRU service

IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU.

Tier 1 CRU:

Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

Tier 2 CRU:

You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next-business-day (NBD) delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM . When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRU parts:

DASD Drive

DASD Media Backplane

DVD Drive

Fan Air Baffle

Fan

All PCI Adapters

Memory Riser Card

Power Supply

Line/power cord

Keyboard

Mouse

External cables

Display

Operator Panel

TOD Battery

Memory DIMMs

Processor VRM

SAS Conduit Cable

SAS Tape Drive Cables

USB and SAS Tape Drive

USB Tape Drive Signal Cable

Storage Interposer

SPCN Cable

Interlock Switch

RAID Battery

RAID Battery Package Card

RAID Battery Card

To service a Linux system end to end, Linux service and productivity tools must be installed from the web page at:

PowerPack is the best way to install required service packages from the website.

Linux call home feature is also supported in a standalone system configuration to report serviceable events.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

Non-IBM parts support

Warranty service: IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.

Non-IBM parts service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades

During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-Site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed. See the Warranty services section for additional details.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM . You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following on-site response-time objectives are available as warranty service upgrades for your machine.

Customer Replaceable Units (CRUs) may be provided as part of the machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under the CRU and On-site Service level specified above. For additional information on the CRU Service, see the warranty information.

Maintenance services

If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. IBM may request Electronic Service Agent (ESA) activation and you must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response-time objectives, may be limited in some areas, and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information. The following service selections are available as maintenance options for your machine type.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

Customer Replaceable Unit Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.

Based upon availability, CRUs will be shipped for next-business-day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM . When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

Non-IBM parts service

Under certain conditions, IBM provides services for selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

This service includes hardware problem determination (PD) on the non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

Warranty service upgrades

Usage plan machine

No

IBM hourly service rate classification

Two

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

Yes

The applicable processor tier is: Small

Licensed machine code

IBM Machine Code is licensed for use by a customer on the IBM Machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative or visiting

Access to Machine Code updates is conditioned on entitlement and license validation in accordance with IBM policy and practice. IBM may verify entitlement through customer number, serial number, electronic restrictions, or any other means or methods employed by IBM in its discretion.

If the machine does not function as warranted and your problem can be resolved through your application of downloadable machine code, you are responsible for downloading and installing these designated machine code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable machine code changes; however, you may be charged for that service.

Educational allowance

Educational allowance: A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.

The educational allowance is 5% for the products in this announcement.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

IBM Global Financing offers competitive financing of hardware, software, and services, from both IBM and other manufacturers or vendors.

Financing Power Systems solutions from IBM Global Financing can help customers acquire more from existing budgets while helping them conserve cash, and provides a comprehensive end to end multi vendor IT financing solution. This end-to-end approach helps form the foundation of a cohesive technology management strategy that can be superior to ownership. We can help reduce costs compared to purchase, increase ROI, lower Total Cost of Ownership, minimize risk, improve accountability, and enable customers to focus on their core business strategies while giving customers the ability to make flexible equipment decisions throughout the entire technology life cycle.

Through our IBM Project Financing program, credit qualified customers can obtain funding to design and build their entire IT infrastructure, aligning up-front costs to expected project benefits. This could include financing for select facility design and construction, building and structural upgrades, infrastructure equipment, IT hardware, software, services and consulting. Through our Global Asset Recovery Services' buyback program customers can obtain cash for marketable IT assets and dispose of non-marketable assets in a way that complies with environmental laws and regulations.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. For all customer segments offerings, rates, financing terms, offering type, equipment type, and options, may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Power, AIX, IBM, Express, POWER7, PowerVM, Micro-Partitioning, POWER6 and POWER are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at