Pennsylvania County Assistance Offices

Residents of Pennsylvania can seek assistance and a range of services for themselves and their families from professionally trained staff members at County Assistance Offices. Look below for the county where you live to find a County Assistance Office near you.

You can also apply for and renew your benefits from the comfort of your home using COMPASS, the online resource for cash assistance, Food Stamps, help with child care, health care coverage, home heating assistance (LIHEAP), school meals, SelectPlan for Women and long-term living services.

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Well I guess the same problem is everywhere...I've tried calling the Northampton office SEVERAL times! I left messages and never received a call back regarding my situation!! They sent me a letter stating my benefits were going to end, but I have a medical condition in which I take medication everyday and I stated that on the voicemail and stated I needed a substational foem and a month later still no word...My benefits were ended and also my son's benefits were ended, which I was not aware about till yesterday when I tried getting his medications! His ins. shouldnt have been ended, because he receives disability through his father!!!! My son is Asthmatic n takes all kinds of medication!!! This is RIDICULOUS!! They should not have voicemails, if no one is ever going to call back!! They need a Better system, because this is BS...I am beyond upset...Now I have to take my a-- down to the office and wait in that ridiculous
long line....My part-time position does not offer benefits and I cant wait to find a Full-Time with Benefits!! So, I don't have to deal with this constant BS!!!!

ya i have tried calling the Clinton county assistance office for a whole day and couldnt get a hold of anyone period and when i went in i was told my case worker was one person n had all my information all sent to her because they were saying it needed it to be in asap and today I call and find out that wasn't even who was working with my case. So when I finally got in touch with the person that was taking care of my case she was very very rude and made me feel guilty for trying to get help. I finally called and talked to the supervisor and shes suppose to be getting back to me within 24 hours. I have never been so upset. They are suppose to be there to help people
and not make them feel like their doing everything wrong. I was late on turning in all the paperwork she needed but as soon as I realized it I got them together and it took some time because I was waiting on documentations for certain things. When I was in Centre county I was never questioned so much about my person life. If I didn't need the help I wouldn't be asking. There is a lot more to this but basically I was VERY disrespected by someone that gets paid for helping people!

I have a friend going through some major hassles with the Luzerne County Assistance office. They lost all of her paperwork almost every time she submits it. When she talks to them on the phone, the later lie and say they never spoke to her. They are not scanning documents when received and tell you that you never gave them even though there are witnesses that drove the person to the office and she can describe the person she gave them to. They are very unhappy people working there and quick to try to cancel somebody for their own mistakes but it's hell trying to get them to correct them. I say fire them all and start fresh.

I very upset at the fact that the caseworks no longer come downstairs to greet you and receive your paperwork from you and they tell you to put your personal papers in a big box sitting in the middle of the floor and then when you call them about your personal papers the caseworker then tells you that she has not yet gotten your papers so now i have to still wait to put my family member on the foodstamps and its hard to feed everyone in my household

I have been trying to contact my case worker with the assistance office and IT IS ALMOST IMPOSSIBLE....I was a transfer from a neighboring county and they changed all my information and they don't seem to have an email site to report changes; just recordings
on the phone...it's frustrating