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Privacy Policy

Personal Information

Snapkirana Info Pvt Ltd (“SKPL”) is the licensed owner of the brand SnapKirana.com
and the website SnapKirana.com (”The Site”) from SnapKirana Info Private Limited
(“SKPL”). SKPL respects your privacy. This Privacy Policy provides succinctly the
manner your data is collected and used by SKPL on the Site. As a visitor to the
Site/ Customer you are advised to please read the Privacy Policy carefully.
By accessing the services provided by the Site you agree to the collection
and use of your data by SKPL in the manner provided in this Privacy Policy.

How do we Collect the Information?

As part of the registration process on the Site, SKPL may collect the following
personally identifiable information about you: Name including first and last name,
alternate email address, mobile phone number and contact details, Postal code,
Demographic profile (like your age, gender, occupation, education, address etc.)
and information about the pages on the site you visit/access, the links you click
on the site, the number of times you access the page and any such
browsing information.

How is information used ?

SKPL will use your personal information to provide personalized features to you on
the Site and to provide for promotional offers to you through the Site and other
channels. SKPL will also provide this information to its business associates and
partners to get in touch with you when necessary to provide the services requested
by you. SKPL will use this information to preserve transaction history as governed
by existing law or policy. SKPL may also use contact information internally to
direct its efforts for product improvement, to contact you as a survey respondent,
to notify you if you win any contest; and to send you promotional materials from
its contest sponsors or advertisers. SKPL will also use this information to serve
various promotional and advertising materials to you via display advertisements
through the Google Ad network on third party websites. You can opt out of Google
Analytics for Display Advertising and customize Google Display network ads using
the Ads Preferences Manager. Information about Customers on an aggregate
(excluding any information that may identify you specifically) covering
Customer transaction data and Customer demographic and location data may
be provided to partners of SKPL for the purpose of creating additional
features on the website, creating appropriate merchandising or creating
new products and services and conducting marketing research and statistical
analysis of customer behaviour and transactions.

With whom your information will be shared

SKPL will not use your financial information for any purpose other than to complete
a transaction with you. SKPL does not rent, sell or share your personal information
and will not disclose any of your personally identifiable information to third
parties. In cases where it has your permission to provide products or services
you've requested and such information is necessary to provide these products or
services the information may be shared with SKPL’s business associates and partners.
SKPL may, however, share consumer information on an aggregate with its partners or
third parties where it deems necessary. In addition SKPL may use this information
for promotional offers, to help investigate, prevent or take action regarding
unlawful and illegal activities, suspected fraud, potential threat to the safety
or security of any person, violations of the Site’s terms of use or to defend
against legal claims; special circumstances such as compliance with subpoenas,
court orders, requests/order from legal authorities or law enforcement agencies
requiring such disclosure.

What Choices are available to you regarding collection, use and distribution
of your information?

To protect against the loss, misuse and alteration of the information under
its control, SKPL has in place appropriate physical, electronic and managerial
procedures. For example, SKPL servers are accessible only to authorized personnel
and your information is shared with employees and authorised personnel on a need
to know basis to complete the transaction and to provide the services requested
by you. Although SKPL will endeavour to safeguard the confidentiality of your
personally identifiable information, transmissions made by means of the Internet
cannot be made absolutely secure. By using this site, you agree that SKPL will
have no liability for disclosure of your information due to errors in transmission
or unauthorized acts of third parties.

How can you correct inaccuracies in the information ?

To correct or update any information you have provided, the Site allows you to do it
online. In the event of loss of access details you can send an
e-mail to: customerservice@bigbasket.com

Policy updates

SKPL reserves the right to change or update this policy at any time. Such changes
shall be effective immediately upon posting to the Site.