The National Association of Counties (NACo) recently honored the Miami-Dade Water and Sewer Department with a 2011 Achievement Award for its Water Resource Management Program.

This program is comprised of such projects as the free showerhead exchange, the high efficiency toilet rebate, the Landscape Irrigation Evaluations and Rebate Program and the Senior and Low Income Retrofit Program. These proactive programs result in customers saving money on their water bills, but also water. As a result of the successful implementation and monitoring of the department's Water Resource Management Program there has been a decrease in water demand than what was originally forecasted.

As the fifth largest water utility in the United States, which serves more than 2.1 million customers daily, the department is committed to serving the needs of residents, businesses and visitors alike by providing high-quality drinking water, while providing for future demand via planning and water conservation measures. This must be accomplished while safeguarding public health, the environment and providing continuous process improvements and cost efficiencies.