It should appear (almost) at the top of the list. Can you check that you have more than one issue type in the project, and that the column you are trying to map is complete - no blank lines in it at all

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Hi Nic,
I have more than one issue type in the project,
When i am running the same wizard from the administration panel , I can see the issue type -
However I would like this option to be available to the users as well...
Can you please advise?
Thanks
Naama

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Hi Nic,
When I am trying to import through the administration panel I get the following error:
Error importing issue ExternalIssue{externalId=autoid-8547538591012086323, summary=RUM Engine setup & configuration, issueType=10102}
However I cannot see the problem in my CSV file...
Thanks
Naama

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I have the same question,,,the tool is relatively useless if users can't map issue type in the importer version found in issues tab. Also noticed they cannot import comments and reporter. There could be more...

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Attempt to upload a file and confirm if you have access to Issue Type.

If you do, this means that your JIRA instance supports the ability to map issue type for a CSV import, but that your edit screen is not configured. If you do not see this setting, unfortunately I do not have a solution.

In the case that you did see the Issue Type in the External System Import tool, you can modify your edit screens to allow all users to add Issue Type during an import. To do this:

Navigate to Project Settings > Screens.

Click on Action in the top right corner and select Edit Screens

Next to Default, click on the Screen Scheme link

Next to Default (again), click on the Screen link

Under the Field Tab, scroll to the bottom of the screen and add Issue Typefrom the Select Field... drop down.

You should now be able to select issue Typefrom the standard issue importer when adding tickets as a normal user.

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