Have a question about Ustream or Ustream-Helpers.com? Unsure how to do something? Need instructions or support? Other community members and official helpers are ready to help!

Forum rules
Have a question about Ustream or Ustream-Helpers.com? Unsure how to do something? Need instructions or support? Other community members and official helpers are ready to help!

In order to provide faster response, please give us as much detailed information about your issue, your operating system and version, Flash Player version, etc. Please include your Ustream username and a link to your broadcast. Please explain the problem in detail and the steps it takes to reproduce, and any other information that could help us resolve your issue.

running producer 2.0.4 and while it is broadcasting it will lose video output....but no audio loss....there is a black screen...until i re select the shot on the timeline....it will happen sometimes several times in an hour....or it might only happen twice in a 12 hour period...it's pretty annoying because i am forced to be continually monitoring the broadcast because I never know when it will happen.Is anyone familiar with this issue?Is there a fix?

The opinions expressed here do not necessarily represent any other entity or party we may or may not have a connection or affiliation with. This web site is provided "as is" with no representations or warranties, and confer no rights. We are not liable for omissions or typographical errors contained in the content. Use at your sole risk.