According to the "Access Israel Association," nearly 20-25% of Israel's population has some difficulty with accessing the Internet. With the goal of equal service for all, Leumi invests its resources to make much of its website more accessible to the handicapped community.

The "Accessible Website" symbol has been placed on those pages which have undergone the adjustments required to make them accessible to the disabled. Such strides at equality earned Leumi an "Accessible Website" award from the "Access Israel" Association and the Israel Internet Association.

Leumi was the first bank in Israel to launch ATM machines accessible for members of the disabled community. These ATMS are accessible for those who are visually-impaired, for those in wheelchairs, with physical-disabilities as well as for vertically-challenged individuals. Accessible ATM machines have been placed in various locations in Israel and at selected bank branches.