EXTERIOR DESCRIPTION:
* Over 10,000 SF mini-estate with 24/7 surveillance cameras.
* Guest house located behind electric gates with private gated side entry.
* Guest house in tropical country club setting

An Information Booklet has also been placed in each rental for guests to review upon check-in. Your host has personally decorated each unit in a unique theme furnished with one of a kind collectible items and turned her estate into a tropical paradise graciously shared with guests from all around the world. In turn, we ask that you respect your host and the property and abide by the rules set forth in this informational booklet. Violations of rules will be charged against your security deposit with amount of fines determined by owner.

AMENITIES: All common area amenities are for guests use. Since our guests come from all time zones, we allow 24/7 use as long as other occupants are not disturbed.

BBQ: Supplies are kept inside BBQ drawers. Never bring unit dishes, glasses, etc. outdoors which can be broken or lost. Buy paper cups, plates, etc. for outdoor eating and drinking. Clean BBQ immediately after use in respect for the next guest. Throw trash in appropriate cans in trash area.

CANDLES: Only flameless candles allowed

CHECK-IN: 3:00 PM

CHECK-OUT : 11:00 AM.

CHILDREN: Never leave small children unattended outdoors.

COUPONS: We offer our guests discount coupons for dining, entertainment, attractions, car rental and more (as per availability.) Come to our office during business hours for coupons.

DISCOUNTS: No discounts are offered for any reason (weekly, monthly, senior citizen, frequent guest, etc.) as we have priced our rentals so low we stay booked solid. There are ways, however, to save money on your booking: book directly with us rather than a 3rd party agency, pay cash rather than Paypal or credit card, and participate in our referral program (see “Referral program.”)

DISHES: All dishes, pots, pans, silverware, etc. must be washed, dried, and put away in their original location in the cupboard prior to your departure as it is not included in housekeeping duties.

ELECTRONICS: Additional multiple outlets have been installed so never unplug our electrical items. Re-setting clocks and plugging electrical items back into the walls is not included in housekeeping duties.

EMERGENCY CALLS: We attempt to provide all guest information in a clear, concise, and thorough manner on our website, in our Check-in instructions, and in our Information Booklet. Our office is open during normal daytime office hours to accept walk-ins, emails, phone calls and respond to guest’s needs. All of our rentals are self check-in. Guests are emailed their check-in instructions a few days prior to their arrival. Guests are asked to review and print them out. Any questions/concerns should be addressed upon receipt of email. Our guests arrive at all times day and night, as they come from all parts of the world. On occasion, due to guest’s failure to read or print out their check-in instructions we receive “midnight phone calls.” We are not a hotel/motel employing personnel for round the clock 8 hr. shifts and it would be unreasonable to expect your host to be on call 24/7 so phone calls/emails outside of our regular business hours will NOT be responded to!

EXTENDING YOUR STAY: If you’d like to extend your stay, just ask! We will check availability for you. But do not wait until you are ready to check out. Plan ahead!

FIRE PIT: Skewers are inside fire pit and wood found in a container next to it. Never bring unit dishes, glasses, etc. outdoors which can be broken or lost. Buy paper cups, plates, etc. for outdoor eating/drinking. Clean fire pit immediately after use in respect for the next guest. Throw trash in appropriate cans in trash area.

FURNITURE/PERSONAL PROPERTY: Never re-arrange our furniture or personal property or you will be liable for damage to furniture/floor and/or walls. Never remove furniture or personal property from the unit or exterior property.

GATES: Always close gates when you enter/exit. Never open gates to unauthorized individuals! Never use our landscaping rocks or any item as a doorstop to hold gates open.

HAIR COLORING: Cosmetology services using dyes or chemicals that will stain our sink, shower, towels, etc. are not allowed. If you already have a temporary or semi-permanent color in your hair, please bring your own hair towel.

HOUSEKEEPING: We do not provide maid service or replenish housekeeping items during your stay. This is how we keep our rates low for you and also respect your privacy.
Cleaning supplies are provided for your use during your stay under bathroom sinks and/or lower kitchen cupboards.

INFORMATION BOOKET: Each unit is provided with an Information Booklet which provides detailed information for our guests. Never deface, remove pages or the booklet from unit.

KEYS: Guest keys can be found upon arrival hanging on the wall inside each unit next to the front door containing two keys to guest (East side) pedestrian entry gate, one to the unit door (Hawaiian Hut only) and a flashlight. Always take your keys with you so you are not locked out! CHECK-OUT: All keys and flashlight must be on keyring and left in original location in unit when you check out or registered guest will be legally responsible for all costs of emergency locksmith services including: rekeying locks, replacement keys for all persons who currently hold a key and/or electric gate remote, which includes residents, employees, and utility companies. If full payment is not immediately provided, legal action will be taken.

LAUNDRY: We provide an onsite coin laundry located inside the shed behind the upper deck tanning area. The washer and dryer take 8 quarters each.The office can provide you with quarters for U.S. dollars, and sell you laundry detergent pods for 50 cents each and fabric softener sheets for 10 cents each. Never wash host provided “DRY CLEAN ONLY” items (blankets, comforters, duvets, pillows, etc.) Always clean up behind yourself in respect for the next guest.

LEGAL DISCLOSURE: Guests are “lodgers” not “tenants” and agree to abide by all terms/rules set forth. Owner/management reserves the right to refuse or terminate lodging with no advance notice and no refund in the event guest(s) become nit-picking, disruptive, unruly, problematic, demanding, violent or threatening to host or others.
Acts of theft could result in criminal charges, arrest, imprisonment, and a civil lawsuit.
Guests hold owner/management harmless against any legal action.

LOST AND FOUND: We will hold lost items in our office for approximately a month, but do not mail items left behind to guests.

MAIL: Never have mail delivered through USPS or it will be returned to sender! We only allow mail through a delivery service (UPS, Fed. Ex, etc.) but we will not sign for it or accept responsibility for any delivery left at gate.

OUTDOOR LAMPS: Always turn off after use.

PARKING: Free street parking is provided with no meters, restrictions, or parking fees. Always park in front of our property. If all spaces are taken, park on our side of the street.
Never block our private driveway or neighbors driveways. Never block trash containers at curb or you will prevent the trash removal truck access! Never park “backwards.”

PATIO HEATER: Always turn off after use.

PETS: Pets are always welcome with advance permission and a refundable $100 pet deposit (certain breed restrictions due to liability issues.) Never enter common areas without dogs leashed in respect for other guests and due to liability issues. Never leave pets unattended in common areas. We recommend guest with pets book the Spanish Hacienda or Hollywood Loft as both units have their own private back yard with pet relief area. Always pick up dog feces. Never leave small pets unattended in private back yard in the early morning hours or after dusk, as coyotes roam the area. No additional pets permitted without pre-approval.

REFERRAL PROGRAM: Much of our business is by referral from satisfied guests.
Get one night FREE on your next stay after the completed booking of each referral.

REFUNDS: We have a strict NO REFUND POLICY. This means no credit, no reimbursement, no cancellations, no switching dates, units, or guests for any reason whether due to injury or death, change of plans, flight problems, dissatisfaction with rental, natural disaster aka “Acts of God,” etc. NO EXCEPTIONS SO DO NOT ASK!

REVIEWS: Reviews are very important to the success of our business. If you came through an agency that allows you to post a review on their website, once you post a positive review of your stay we will do the same for you.

SAFE: A safe is provided for our guests to lock up their valuables in each unit. The safe code is included in your Check-in instructions.

SECURITY DEPOSIT: An advance refundable security deposit is required when booking any of our rentals. Any damage/theft/violations of rules/special services will be charged against security deposit at the amount determined by host.

SECURITY SYSTEM: We have a 24/7 recorded live web cam surveillance system installed throughout the entire exterior property. There are no cameras inside units.

SMOKING: All of our rentals are non-smoking units certified with the “Smoke-free Apartment House Registry” so smoking is restricted to outdoors only. All of our rentals step out to patio areas with tables, chairs, and ash trays for your smoking convenience.

SPECIAL SERVICES: Feel free to ask us about any special services desired and cost.

TOWELS: Never hang towels and laundry outdoors in common area, on fences, over chairs, etc. Guests in the Spanish Hacienda and Hollywood Loft may do so in their private back yard but not on the common fence between the two units. See “Laundry.”

TRASH: Throw trash in wastebasket, not floor. Trash cans are located behind bamboo doors across from pool. Garbage goes in black can. Fill one black can before using 2nd black can. Paper and non-recyclable items go in blue can. (Note: Recyclable only aluminum/plastic bottles/cans go in outside recyclable can outside of shed on right next to exit gate.)

TV: Always use TV remote, not side panel. If you connected any electronics to TV, make sure TV is set back at original cable connection as electronic maintenance is not part of housekeeping duties.

UTILITIES: Be energy efficient by turning off utilities when you leave rooms or unit.

VISITORS: No unregistered guests or visitors are allowed on the property.

WALK-THROUGH: A walk-through is conducted within 48 hrs. after vacating unit. Your security deposit refunded in the same form that it was paid. Cash deposits refunded by Paypal or USPS mail (within the U.S. only, unless provided SASE.)

Badly received.
The cleanliness left to be desired we find hair on the pillow when we arrived.
Spider on the ceiling, tile is disgusting.
The bed we occupied in the Spanish hacienda is on wheels and a foam pad is placed on the mattress, we slept very badly, was not removed dared not lose 25 dollars on deposit ...
The pool is cold and small compared to the photos and the depth is 1 meter it is a duck pond, water jacuzzi is good but trouble.
The barbecue is dirty nobody uses
Many rule inside the house on the etiquette but when you are not very welcoming and the accommodation is lacking is the limit.
The deposit of $ 100 you have visited party (95 dollars)
I recomend a hotel and more convenient than woodland hills, because of the caps we lost time in the car.
That does not look at the other comments that are in my analysis, I personally did not and I regret a little.
I would add that if you have a problem or question, Cheri will reply by email, yet she lives in the house in front 20 meters surrounded by camera you will have the feeling of being watched.

Very pleasant stay, nice area convenient as we were driving. we have not had time to enjoy the spa and swimming pool for our very days filled downside: no fantastic insulation 1 night hear the neighbors dog growling and dog owner vomit.
for dishes, we were light so yes not practical but not serious
thank you darling

We had a very good time in the residence of Cheri and her dog DJ. If you go in summer vacation rental stay in the air for 10 dollars more. We had to make do with fans. Perfect vacation stay, nice and quiet uptown. All the fun attractions were reached within half an hour by car. We had a fabulous time at Cheri's place. xxxx Totally addicted !!!

We were in June at Cheri guest.
The accommodation is beautifully suited with 3 people is already very tight, because it barely has room with 3 suitcases for 2 people.
The outdoor area with pool and whirlpool is very nicely laid out, what to drink with chairs and plenty of seating for the evening yet.
Shops are about 700 meters away.
Car you need in LA anyway, so everything not an issue.

The hat is a Hawaiin with great attention to detail furnished studio apartment. It includes everything you need - only cooking is somewhat difficult. If the stay in the summer, there are many options out there such as BBQ, pool, ... We have also used the washer and dryer and everything worked flawlessly. After a rainy day, we had some ants in the apartment.

Hello,
The loft is really good with all the comforts (only downside, there is no sink, so we must do the dishes in the sink). It is spacious and the decor, it really is in Hollywood! In addition, you have your own terrace. the terrace of the house is charming, with its small pool and Spa. A haven of peace.

The apartment is definitely not suitable for 4 people. It really has no way to spread the case and you have a threesome in bed. For a couple with a child or like the apartment but goes clear. We then booked us a hotel after the first night. Cheri was nice and reasonable and we agreed on Miss conversation and at least get the deposit back directly.

Apartment for 2 people and not three. Taking pictures before moving because if you move and do not put in the same place it will cost $ 25. Attention also to vacate the premises at 11am even more precise 10:55 pm because it will also cost you $ 25. We left at 11.05 and $ 25 less. The deposit of $ 100 is returned quickly in whole or in part. For us 25 $ 25 $ 50 = -100
The apartment is located in a quiet neighborhood. Infrastructure: pool rather basin, jacuzzi, washing machine and dryer are a plus. We had a good stay in LA. Coco de Bordeaux (33)

Apartment for 2 people and not three. Taking pictures before moving Because if you move and do not put in the same spot Will it cost $ 25. Also to vacate the premises at 11am even more precise 10:55 pm Because It Will aussi cost you $ 25. We left at 11.05 and $ 25 less. The deposit of $ 100 is returned Quickly in whole or in part. For us $ 25 + 25 $ -100 $ = $ 50
The apartment is located in a quiet neighborhood. Infrastructure: Rather basin pool, jacuzzi, washing machine and dryer are a plus. We had a good stay in LA. Coco de Bordeaux (33)

Apartment for 2 people and not three. Taking pictures before moving because if you move and do not put in the same place it will cost $ 25. Also to vacate the premises at 11am even more precise 10:55 pm because it will also cost you $ 25. We left at 11.05 and $ 25 less. The deposit of $ 100 is returned quickly in whole or in part. For us 25 $+ 25 $-100 $ = 50$
The apartment is located in a quiet neighborhood. Infrastructure: pool rather basin, jacuzzi, washing machine and dryer are a plus. We had a good stay in LA. Coco de Bordeaux (33)

Message
Cheri

You can message the host before booking to enquire about availability, and to ask any other questions you may have before booking.

Subject:
Spanish Hacienda, Hollywood Loft

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Cancellation Policy:
Strict

You will be refunded half of the total price minus the cancellation fee if you cancel the booking at least 7 days before check-in by 12 noon CET (Central European Time) For cancellations that are made less than 7 days before check-in, you will be refunded 5% of the total price minus the cancellation fee.