More Telcos to Compensate Oversold NBN

More Telcos to Compensate Oversold NBN

Relevant to: Ballan, Daylesford & Hepburn Springs.

After details yesterday emerged of Telstra was about to compensate 42,000 customers for overselling NBN plans, other Telcos are reportedly now in line to follow suit. News.com.au has today reported that Optus has also admitted that they ‘may’ have overcharged customers and will work with each individually to ensure any incorrect plan is corrected and possible compensation based on each specific case.

"Optus is considering a range of measures for customers depending on their individual circumstances."

It seems Optus is not alone. Other telcos are reportedly in the market to compensate customers for overcharging NBN customers.

The other main players being;

Vocus, (Who own Dodo, iPrimus & Commander) have said they will work through compensation if required.

TPG (Who own IINET, Internode, Transact & Westnet) is considering the ACCC stance and would make a statement in the coming days.

This compensation is based on Fibre to the Node (FTTN) technologies used in Ballan, Daylesford & Hepburn Springs as well as Fibre to the Basement (FTTB) normally found in large shopping centres or multipoint businesses within one building.

We encourage all NBN users in Ballan, Daylesfrod & Hepburn Springs to check their NBN plans. If your plan is listed as a 12/1 or 25/5 plan, you won’t be considered for compensation. If you have a 50/20 or 100/40 plan, you may be eligible for refunds of up to $40 per month.

Like always, Ballan Computers is happy to answer your questions. We are a family run business and travel to areas in Ballan & surrounding including, Ballarat, Daylesford, Blackwood, Gordon, Greendale & Bacchus Marsh. If you have a computer or Internet issue, give us a call today. We Come To You. 03 5368 2611.