What to do if the product doesn't record the song?

Last Revised: 2016-11-25 18:03:38

If the product doesn't record the song, click the Record button first, then play the song you want to record to try again. If the case persists, the virtual sound card used for recording songs might be damaged. Here are the tips to reinstall the product for your reference.

1.Go to Control Panel > Hardware and Sound > Device Manage.

2.Go to Sound, video and game controllers. Find WsAudioDevice sound card. Right click it and select Uninstall.
3.On the pop up window, select Delete the drive software for this device.