TechMahindra

Tech Mahindra’s Enterprise Integration Practice (EIS) is one of the largest practices among Global SIs with a strong vertical focus and global delivery excellence in all versions of webMethods. Tech Mahindra’s integration services provide end to end integration covering application, processes and devices. Dedicated Software AG competency within the Enterprise Integration Solutions (EIS) Practice focuses on providing end-to-end solutions (i.e., consulting, design, implementation and support) in the areas of Integration, Business Process Management, API Management and In Memory Data management. Some of the key service offerings include

SOA & BPM roadmap services

Middleware / BPM product selection services

Set up, run and maintain Integration Competency Centre (ICC)

Digital channel integration

Cloud integration

Managed File Transfer services

API management services

Middleware up-grade services

B2B integration services

Business Process Management implementation

A rich set of frameworks/solution accelerators, built over a period of time, comes in handy to provide cost effective and rapid solutions tailor made to the customer needs.

Features and Benefits

FASCIA is an accelerator with a readily available prototype. FASCIA can be easily customized and deployed in a shorter time frame when compared to a custom development.

Improved User Experience

When processes are seamless a improved experience is visible across the user spectrum. Support personnel are aided, business has end to end visibility and when resolved proactively customers/ dealers applications face lesser downtime or exceptions.

Improved Business Activity Monitoring

Event correlation - Capabilities to infer high level process context

Suited for tracking transactions between boundary transactions

Doesn't need process modeling for visibility

This is How We Do It

FASCIA System Agents gather events and send it to the FASCIA Engine

FASCIA Application Agents gather business transaction data and send it to the FASCIA Engine

Information received is processed by different engines in FASCIA

FASCIA provides alerts, reports and 360-degree dashboards for business and operations teams

Contraints imposed with FASCIA

“Overhead” of modeling first

Tightly integrated with the Process Model

Creation of “synthetic process models” .i.e. processes that are not actually executed in a BPM engine

Integration with current data source coming from SCADA, PLC for existing systems

Sensors Connection

Raga can connect to 1000’s of sensors like accelerometers, temperature sensors, motion sensors, and voltage meters. Each sensor having unique address and tag for location, type of equipment it is monitoring and defined parameter on which it needs to be measured. All sensor data gets monitored in real-time and processed using Software AG's Apama Streaming Analytics.

App Connections

Raga has built-in mechanisms to connect to existing plant maintenance work order system, vendor systems using B2B gateway, and ERP systems so that preventive maintenance can be carried out before failure happens.

Raga Command Center

Raga has command center interface to be projected in central command center that provides current running status of each segment of plant and its sensor. Any parts/segment going wrong is flashed.

Raga Reports

Raga has different type of out of box reports that provide different health status of plant equipment department wise. Each plant parts being monitored has daily, weekly and monthly reporting. The reports come with graphical reporting and are downloadable in Excel format for further analysis.

Alerts

Raga can send alerts based for preventive and corrective maintenance via email, message over email, and update ticketing system.

Automated Resolution/Remediation

Raga can send commands to connected SCADA/PLC system based on configuration so that plan operates within defined boundary of parameters.

oneDESKTOP is a one screen portal solution with built-in VoX phone and integrated with all required processes. Before the customer call reaches the agent, customer information will be available in the screen (which generally passes through IVR, mobile number verification etc., ).

Resources

Managed Data Service (MDS)

Scalable and Secure Data Management Platform

Managed Secure File Transfer

MDS is a one-stop solution for reference data management from Tech Mahindra. This is a unique offering in the reference data management space that spans across the entire life cycle of reference data management. This is a scalable and secure MFT solution for trading partner collaboration & on-boarding.

Features and Benefits

Monitary Savings

30-40% reduction in cost

Capex to opex conversion and consumption based pricing

Near shore hosting with leading cloud vendors

Multi tenancy to achieve economies of scale on the roadmap

Offers trading partners a faster, more efficient process with higher service levels

Resources

International Outward Remittance

Automated International Outward Remittance Application

Send money any time anywhere. Banks everywhere have remittance as one of its core business activity. There are branches where still the remittance work is carried out by traditional pen and paper method. Our solution helps to automate the remittance process by leveraging the full potential of Software AG products.

Features and Benefits

Solution Benefits

Improves operational efficiency

Minimizes the paperwork thus eliminating human errors

Enables more number of remittance transaction per day

Transaction traceability by means of text message to end customer

Automated Outward Remittance - How it works

The various user approvals are automated

The account balance check is part of the workflow

The country based compliance checks are automated using BRM

The compliance regulations for various countries are pre-built as customizable business rules

Money laundering checks are performed

Integration with SWIFT gateway, payment systems, and CBS are performed using ESB

ACK and NACK features have been enabled

Provisions have been provided for the customer to make corrections to the documents submitted, if any

Resources

Usage Based Insurance

Tech Mahindra Usage Based Insurance solution installed in a car, studies the driving pattern/behaviour of the driver creating a digital signature for him/her. This information will prove useful to insurance companies who can then customize insurance policies based on the driving pattern of drivers. Insurance companies attempt to differentiate and reward "safe" drivers, giving them lower premiums. Our solution will also provide savings tips based on the driving behaviours and use this information to rank drivers of fleet operators based on capability helping reduce accident rates. Even the resale value of a vehicle can be determined with insights from this solution.

Resources

Remote Patient Monitoring

Our Remote Patient Monitoring solution enables monitoring of patients outside of conventional clinical settings (e.g. at home), which helps to increase access to healthcare facilities at lower costs. We have developed an end-to-end Remote Patient Monitoring offering leveraging our expertise in Big data and Cloud. Remote Patient Monitoring is rapidly being adopted by Hospitals/Health care providers across the globe and our solution is unique in this space with an end-to-end service offering. Widespread Remote Monitoring can cut healthcare costs by billions. This solution provides access to wider geographical areas including under-served locations. It gives access to specialty care and brings down the cost of treatment and time of travel for rural and semi-urban populations. Remote monitoring detects problems earlier, which means better outcomes and less Hospital time

Features and Benefits

Reduced trauma, stress and strain of staying at medical facilities for longer periods as patients lead close to normal life while the device is fitted for specified time periods for recording medical data

Resources

Connected Car Solution

Discover how we are connecting infotainment

Parking assistance, near field communication, live traffic, GPS navigation with route planning, voice recognition, remote sensors, on-board diagnostics (OBD), and even driver-less cars; cars are no longer just about travelling from one point to the other. They are an embodiment of multiple inter-connected circuitry that offers passengers a safe, comfortable and enjoyable journey, and act as a key differentiator for companies. In such a complex environment, the challenge lies in:

a) Determining the right set of features based on car models and car category

Policies

School Bus Parent Alert

Tech Mahindra’s School Bus “Parent Alert Solution” SPAS, enables parents to get automated real-time alerts about their wards’ location and status in routine scenarios like boarding the bus to school and the way back apart from on demand location of the bus at any point in time when it is en-route. The solution also enables schools and fleet owners to track and monitor driver behaviour and driving patterns in case of over speeding, harsh braking etc. and takes pro-active corrective measures on-time. Our solution guarantees a stress free and reliable student transportation experience for schools, parents and fleet owners.

Features and Benefits

Benefits for School

Reduction in operational costs due to real time visibility of vehicle and driver information

Resources

Cross County Shipment Solution

Features and Benefits

Multi-Country Shipment Validation

A service which provides the feature set offered by the destination country for the delivery of Parcel Connect The validation of shipment data entered by the sender to prevent missing or false information, according to the product specification of Parcel Connect Information regarding the expected transit times of a shipment from origin to destination Alternative delivery methods in case a certain services is not offered within the destination country

Cross Country Shipment Solution

Senders of cross-border shipments are often faced with different product properties and handling requirements per destination country. Whilst client aims to standardize all product features across the network, still there are individual characteristics within each client Parcel Europe destination. We have developed a Tool which is a data based platform delivering relevant information regarding destinations’ Parcel Connect capabilities within the Parcel Europe network. This Tool provides RESTful web service interface with the following functionality: A service which provides the feature set offered by the destination country for the delivery of Parcel Connect The validation of shipment data entered by the sender to prevent missing or false information, according to the product specification of Parcel Connect Information regarding the expected transit times of a shipment from origin to destination In addition to the RESTful web service interface described above, CAMT provides command line interface (CLI) for Solution support to do the following: Import/Export Capabilities Data Import/Export/Delete/Activate/Deactivate Rules Update Settings Import/Export/Delete/Activate/Deactivate Schema

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Continuous Integration & Continuous Delivery

Features and Benefits

Continuous Delivery (CD)

Deliver software with fewer bugs and lower risk. Respond to marketing conditions more quickly. Release new features to market more frequently. Exposed inefficiencies and costs. Flexible release options.

Resources

Connected Driver

Connected driver solution aims at providing a platform to access real-time data on Driver’s performance based on various parameters through Driver Sensor Database. Some of the major features of the solution is to provide support for driver’s behavior analysis, training/coaching needs, preventive maintenance planning and performance review.

Features and Benefits

Benefits for Business

Better alignment of company policies with actual risk

Social and environmental benefits from more responsible driving

Potentially change driver driving styles to reduce fatalities and losses due to accidents or damage

The GPS technology could be used to trace the vehicle whereabouts following an accident, breakdown or theft

The GPS technology can often be used to provide other benefits to consumers, e.g. satellite navigation, geo-fencing for speed limit in fields.

Resources

Connected Airport

Next Generation Connected Airport

he digital revolution has moved beyond screens and software to alter traditional industries. For airport operators, while making sure the planes run on time, they are also responsible for the movement of passengers—hundreds to millions through vast terminals. And many of these passengers are savvy consumers who increasingly expect to conduct the same digital activities during travel that they do at home and work. In order to gear up to the digital needs Airport operators has to focus on two major aspects “operations” and “Customer Experience”. It is not that by bringing few applications or devices Airports can achieve the desired digital experience for customers, partners ad vendors. A new “digital foundation” has to be laid to enable the “Connected Operations”and “Connected Customer Experience”.

COMPANY PROFILE

Software AG provides solutions that drive digital transformation in organizations worldwide, helping to improve operational efficiency, modernize systems and optimize processes for smarter decisions and better service. Our solutions include an integration platform built on a powerful enterprise service bus that enables organizations to quickly connect virtually any system and application. We offer enterprise architecture management solutions that help align the IT landscape with business needs.

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