Quite and friendly... Bit far from city center but close to airport... Balance...

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Based on 88 reviews

Rating

Location

Rooms

Service

Value

Cleanliness

Review from

Business11

Couples21

Solo travel10

Family23

Friends getaway13

Rating Result

Very Bad

6

Bad

5

Average

8

Very Good

39

Extraordinary

30

henzs16

Awesome, Exciting, Relax and Unique Resort

The place is very quiet and romantic but very safe and comfortable, at night is very exciting and awesome, we sat and relax at the terrace without being disturbed by mosquitoes.
The environment is very natural and exotic.
The hotel room was made of wood and very well maintained, the bathroom was very spacious but the exhaust fan was very dirty, so I removed the cover / wire filter and washed it.
Service was excellent and staff always smiling.
The swimming pool was not well taken care of.
Next time must stay again but must separate room from children. LOL

Family - Jul 10, 2017

Zayed A

Peace of mind

It s best in town near airport
Resort so wonderful
With rainy weather ,all around green trees and plants .
Service and prices reasonable
With nice healthy meals.
A best place for family specially for couple's.
Lots of fans for kids in swimming pool park.

Solo travel - Jul 3, 2017

Maud v

Kind staff

The staff was really helpfull and kind. We had a room with a smell of mold first but it was no problem to change rooms. After that we got a better room.
The swimming pool was not well taken care of, the slides had no water, there was no working filtration system and there were no chairs around the pool.
We were lucky to have dinner from a buffet which was served for a group of guests. At breakfast there wasn't much to choose from, but they baked some nice eggs for us. The resort could use some cleaning and renovation and then it might be good again!

Couples - Jun 23, 2017

M R

An Cozy Representative of Borneo

Hi Everybody, I am Dan. Now i want to share a lil bit of my experience when i stayed at Gardenia Resort and Spa. At that time i was so lucky be sent by my college to joint a national training there. My first impression on this hotel was so amazing. I mean, it looked so small but its service was fantastic. The front door was good and i was welcomed by friendly receptionist who showed me my room. Its trully resort that i was cozy with. And the good point was no stair nor lift since it is a resort. So i just walked away to my room and forth if i need something. Need no to rushed into lift or climbing the stairs. If you are wooden lover, you would love everything here since it uses wood for the material. And when i stepped into the room i know i will fall in love to this place. You know pontianak is so hot but inside the room was so cool. Not common cool but such an comfortable cool. Perhaps because it was made by wood. My room consisted of two beds with a medium size. It had a rack to save your shoes and shirts which were standard as you expected from a 4 star resort. Thing that i love from this room was the window which shown us the garden scenery as its name, gardenia. Also, the interior that calmed my tense.
Talk about location, it is really strategic place indeed. Only about 10 minutes from International Airport of Supadion. Eventho it is not located inside the city of Pontianak but in Kubu Raya Regency, but you could reach the center of Pontianak City within less than 15 minutes since the street is good.
Rooms divided into some categories depends on how many people do you want to put inside. From two peple till a whole family. They had such villas for those who has big number of pack member. They also have a comfortable room that afford from small number of people till more. It is not like with another common hotel which traps us in a room, the room in Gardenia will let us more likely to relax when we are meeting or following a traning or seminar. It is caused by scenery appeared by the window at the edge of the room.
Food?Dont ask me! As Malay person who love to taste spicy food, the restaurant will satisfy your taste. At the first, i think the breakfast and else will taste like a typical hotel food with plain taste and more cheese or something dominating it but i was wrong. The flavoured was so rich and suit will local taste such mine. And i tried the international food as well, and guess what? I added more and more. Forgive my greedy. Haha.
The whole consept about garden was what i like most. Room and Food was the second and third i liked respectively. And i think i dont have something that i dislike from this place. It is so recommended!

Business - May 18, 2017

Siska F

A great place for holiday

I stayed for one night here in Terrace Suite. I like the room and the entire environment. Breakfast was delicious and had a comfy coffee area in the morning. Not much to say, you should come here and have your own great holiday. Thank you

Location
Staying at Gardenia Resort and Spa is a good choice when you are visiting Raya River.

The resort has a very good location, also near the Supadio Airport (PNK), which is only 2.82 km away.

This resort is very easy to find since it is strategically positioned close to public facilities.

About Gardenia Resort and Spa

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Gardenia Resort and Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Gardenia Resort and Spa is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Gardenia Resort and Spa.

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