As you might expect from American Express, the service is a little bit special. The first person to answer your call will be your contact until the matter is resolved. You can phone, text or email us 24/7 and we’ll get on it right away. But that’s just the start.

Eligible items you buy on your Card in the UK have Refund Protection. Items are covered up to 90 days and we'll replace or refund up to a maximum of £200. Even if the retailer won't5

You also get Purchase Protection. If you bought it on your card and it's stolen or damaged within 90 days, we'll replace or repair it, or refund you up to £2,500 per eligible item5

Don't recognise a purchase? We'll remove it from your account immediately and investigate it for you as part of our fraud guarantee

20,000 bonus points will be awarded onto your account once you have been approved and a minimum of £2,000 has been spent and charged to the account within three months of account opening. All introductory offers are subject to change, can be withdrawn at any time and are not available if you currently hold or have held the Nectar Credit Card in the past 6 months. The annual fee is £25. With this offer you will receive the first year of Cardmembership with £0 annual fee. From year two of your membership, a £25 annual fee will automatically be charged to your account on or after the anniversary of your account opening date. The first year fee waiver is only available to new American Express Cardmembers. A customer is not considered a new Cardmember if they hold or have held in the last 6 months another American Express Card.

2 points per full £1 spent consists of collecting 2 points for virtually every full £1 spent and charged on your Nectar Credit Card everywhere, including abroad (except for purchases made at warehouse retailers in the United Kingdom (e.g. Costco) where you will earn Points at the rate of 1 point for every full £1).

To receive this offer, you must apply before midnight on 28 February 2015.

4 points per full £1 spent consists of collecting 2 points for virtually every full £1 spent and charged on your Nectar Credit Card (except for purchases made at warehouse retailers in the United Kingdom where you will earn Points at the rate of 1 point for every full £1) and 2 points on your Nectar loyalty card at most participating Nectar partners. For BP, Expedia and Homebase, different points levels apply as the base earn rate on the loyalty card varies. See nectar.com for details.

Go to Hertz.co.uk/amex to review the terms and conditions, create your Hertz profile and take advantage of these great benefits.

American Express Services Europe Limited (“AESEL”) makes various benefits available to Cardmembers which derive from contracts which AESEL has made with third parties. AESEL is free to amend, extend or terminate these benefits at its sole discretion. These benefits do not form part of AESEL’s contract with you but AESEL will provide reasonable notice, in any event no less than 30 days, in advance of any changes to the available benefits which may be to your detriment. One of the benefits currently available is the benefit of contracts of insurance held by AESEL with certain insurers. You will lose these benefits if you cease to be a Cardmember. Terms, conditions and exclusions apply. Details can be found on the American Express website.

Supplementary Cards allow you to share the benefits of your American Express Card with others close to you. You will be the main Cardholder and will be liable for all charges made on the Supplementary Card(s). Additional Cardmembers must be 18 years or over. Written details available on request. Applicants must be 18 years old or over. Approval subject to status and terms and conditions apply.

Applicants must be 18 years old or over. Approval is subject to status and terms and conditions apply. Aimia Coalition Loyalty UK Ltd, registered in England and Wales (company number 04236999) is an introducer appointed representative for insurance mediation activities only, of American Express Insurance Services Europe Limited. The Nectar Credit Card is offered by American Express Services Europe Limited registered office: Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom registered in England and Wales, Company Number 1833139, and authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 (reference number 415532) for the provision of payment services. American Express Services Europe Limited is an appointed representative for insurance mediation activities only, of American Express Insurance Services Europe Limited (reference number 311684) who is authorised and regulated by the Financial Conduct Authority. Details can be found on the Financial Services Register. American Express Services Europe Limited also subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board and is licensed by the Office of Fair Trading for the provision of credit products and related services.