Troy, who was hired in 2003, was arrested following an 11-month investigation, after Town Clerk Richard McQuaid filed a complaint with police about suspected irregularities at his office. The probe, conducted by Norwalk Police Department Detective Bill Maloney and Stephen Pedneault, a certified public accountant, determined that more than $3,000 had been taken, dating to 2010.

Troy was fired on June 26 after a hearing before Norwalk's director of personnel and labor relations, which found she had a role in misappropriation of funds. Her termination was the culmination of an investigation that spanned several months.

In the process of a software upgrade in the Town Clerk's Office, discrepancies were discovered that caused a deeper investigation to begin, including a forensic audit.

In an email to Hearts Connecticut Newspapers in July, Troy professed her innocence and blamed the situation on "screwed-up procedures" in the Town Clerk's Office.