5 Suggested Answers

Hi,
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Sounds like a classic case of the gears jumping out of sync. This is an issue that needs to be handled by a repair place or sent back to KitchenAide. The motor on a KitchenAide is very strong and it sounds like when the cap for the accessory fell in it must have somehow gotten jammed, although I really don't see how that would be possible unless there was something else in the mix as well.

To the best of my knowledge that is a reduction drive / direct motor connection mixer. No belts just bearings and gears. It has been far too long and I honestly can not tell you how to remove the cover. I do remember that were screws under the chassis of the motor / gear section. Real bad case of long time no do... here. You might have to remove the drive head to access the top cover screws. Wish I could have been more of a help. Just in this case it is one of those it needs to be in front of me things.

I couldn't find anything on the net to indicate the 12 qt and 20 qt would be interchangeable. You best bet would be to contact the manufacturer through the information in your manual.
The units may look the same in the parts book, but they simply, because of volume, couldn't be the same size.
Good luck, perhaps Hobart has a solution.

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Related Questions:

Model H600 is a heavy-duty 60-quart mixer which features a two-horsepower motor, a timer and a #12
Attachment Hub as standard equipment. With the use of bowl adapters and special agitators, 30- or 40-
quart bowls may be used on the H600.

Model L800 is a medium-duty 80-quart mixer designed primarily for use in general kitchen applications.
This mixer features a timer and #12 Attachment Hub as standard equipment and is powered by a
two-horsepower motor. With the use of bowl adapters and special agitators, 30-, 40- or 60- quart bowls
may be used on the L800.

A Bowl Guard is standard equipment on all H600 and L800 models.

A programmable timer controller is optional on H600 and L800 models.

These mixers can be ordered with a stainless steel finish.
A variety of attachments and accessories are available for all mixers. These are described in a separate Use and Applications Handbook, which is furnished with each mixer.

Kitchenaid does not make a 4 or 5 quart bowl that would fit your 6 quart mixer, but other 3rd party companies do!
You may be in luck.
I haven't seen this bowl in person, but it apparently will fit your 6qt mixer. Here is a link to a page selling the mentioned attachment. It comes in a set, with appropriate wire-whip attachments:

There is a pin on the tapered spindle that fits into a grove in the mixer. If the attachment is not pushed far enough into the mixer housing and screw is not locked down the attachment will spin. It is possable that ihe pin on the attachmen t is sheared off.

The bevel gear sits above the worm-follower gear. I think you mean the drive attachment gear.

I think I have the same, or similar problem. I ground a piece of meat that stopped it from working. The drive-attachment-gear turns if I push it in, but then it pops out. I am still trying to figure out what part is causing the issue - the drive attachment gear, or maybe even the worm follower gear.

Since I do not have your mixer in front of me, here are my best guesses:

a. It can't happen, but since it does --
b. There is something inside the hub preventing the sttachment's shaft from going in all the way.
c. The square of the hub and shaft are not lined up with each other.
d. There is some sort of damage to the hub interior or to the attachment shaft.
e. The attachment shaft is no longer straight.
f. The thumb screw is now going in at an angle (other than 90 degrees).
I've now run out of ideas.

To the best of my knowledge that is a reduction drive / direct motor connection mixer. No belts just bearings and gears. It has been far too long and I honestly can not tell you how to remove the cover. I do remember that were screws under the chassis of the motor / gear section. Real bad case of long time no do... here. You might have to remove the drive head to access the top cover screws. Wish I could have been more of a help. Just in this case it is one of those it needs to be in front of me things.

Sounds like the shear pin on the planetary shaft has sheared off. Has the mixer been subjected to a heavy load. Remove the planetary and see if the shear pin is intact otherwise you may have to open up the transmission.