I just purchased Convert It Mac mainly to convert my PES files to EXP+ to use in my Bernina. They are losing their colors. When I save in Embrilliance from PES to EXP+ one design at a time the colors are saved. What am I doing wrong?

I think the best way to get your question answered quickly would be to contact the Embrilliance Support Team.
You can do this by filling out a Support Ticket with your information and your questions at the following link.

The EXP+ format is a weird thing -- its actually not a format at all! When you choose to convert to EXP+ in CIM or save a stitch file as EXP+ in EE, what actually happens is that THREE files are created at one time - all three files need to be saved together on the USB when sent to the machine OR be in the same location

file.exp
file.inf
file.bmp

The EXP file has no color information in it - not possible. But when these three files are together in the same location - the Bernina software AND the Bernina machines will read the EXP as if it had colors by pulling up the information from the other two files.

I will make sure that someone checks the ticket system to address your specific problem if this information does not help.

If you have further questions, please use the Contact Us link at the top of this page to submit your questions to customer support.