Customer Service

These are unprecedented times for all of us, and at Entergy we take the health, safety and security of our customers, communities, employees and business partners very seriously. We are committed to powering our customers and communities regardless of the circumstance.

Don’t get scammed.

Now more than ever, bad actors are leveraging the COVID-19 pandemic to create even more chaos. Unfortunately, the energy sector is a target. Please be aware of phishing campaigns or callers that may be trying to trick you:

If you see emails, social media posts or website messages about COVID-19 or coronavirus, use a heightened sense of awareness.

Don't click on links from sources you're not familiar with.

Make sure your home computer’s antivirus software is working and up to date.

Watch out for messages claiming to be from the CDC or other government agencies.

Ignore online offers for vaccinations or testing.

Be cautious about online promotions of money-making opportunities due to the public health emergency.