The Xbox 360/Xbox One and the PlayStation 3/PlayStation 4/PlayStation Vita both use their own types of account for managing your games and online interactions; Gamertag for Xbox, and PSN ID for Playstation.

Note for Next Gen Consoles: Your gamertag or PSN ID carries over from Xbox 360/PS3 to Xbox One/PS4. If you have played any EA game on the last generation of consoles, please make sure you find and use that same account when you play on next gen.

Linking your accounts:Your Gamertag/PSN ID and Origin Account should be correctly linked when you first access an EA game online if you use the same email address for both. We recommend that you check your Origin account to ensure your emails match.

If the email address for your Gamertag/PSN/PSVita ID is different than the address for your Origin account, connect them using the steps below:

Open the Origin client and click the Friends button, then Add a Friend. If you do not have the Origin client installed, you can download Origin for bothPC and Mac.

In the Import Friends menu, you can choose to "connect" your Xbox LIVE, PSN, and EA accounts. Simply sign in with your account details to connect.

If you have issues connecting your account, you will need to properly link them by contacting a Game Advisor.

Re: Gamertag / PSN ID and EA Origin account - Connection & Changes

I got need for speed most wanted at xmas, on trying to link my origin account to my gamertag i found its linked to an old EA account from years ago. I was on the phone to support and when i got through the guy asked me my DOB and the email address to which it was registered, obviously the DOB was fine, however it seems it was registered to an email address i havent used in what must be 10+ years. I asked was the no other questions he could ask to verify i was who i said i was, he said no, all he had was the old email address and a date of birth. I knew the first 4 letters in the email address as they were my EA user name for ages, but i couldnt remember the numbers, understandable when i havent used it in so long. Long story short, i was told i cant link my gamertag to my origin account now, which means i cant use any EA game that runs through origin as it should be used. Anything you can do to sort this? Ive had my account for an age, I got 99% of the email address correct, the date of birth was correct. Surely this cant be the be all and end all of it. There has to be a way this can get sorted.

Any chance of a reply here, considering this is where cus...

Any chance of a reply here, considering this is where customers are directed for help, you would think someone would bother answering it, or is this ust another example of EA and the poor customer service we came to expect?

You can always see which Gamertags / PSN IDs are linked to your account on https://profile.ea.com - My Account.

Your Gamertag/PSN ID and EA Account should be correctly linked when you first access an EA game online. However, if the email address for your Gamertag/PSN ID is different than the address for your Origin account, you will require assistance to properly link them. This can be done by contacting an EA Game Advisor. Please include your Gamertag/PSN ID and the e-mail address for your EA account.

You may be having trouble importing your XBox Live Gamertag or Playstation Network info if it is linked to an account other than your main EA account. To recover or make changes to your XBox Live Gamertag or PSN ID, be sure to contact a game advisor.

You need to log in with your Origin account and then choose "Product", "Category", and "Platform" to see the contact options.