Posts Tagged ‘AAA Diamond Ratings’

ORLANDO, Fla. (April 9, 2018) – AAA recently updated its hotel Approval Requirements & Diamond Rating Guidelines, the criteria inspectors use to evaluate more than 27,000 AAA Inspected & Approved hotels throughout the United States, Canada, Mexico and the Caribbean. The new guidelines, developed with input from AAA inspectors, members and industry professionals, reflect the importance of connective technologies that allow guests and lodging operators to interact on an increasingly personalized basis.

Ratings previously given for the traditional business center have been replaced by a score for connective technology, which reflects the hotel’s overall capability to connect with its guests. This includes not only the availability of free Wi-Fi and USB ports, but also robust mobile apps, interactive kiosks, mobile key technology, and the availability of digital messaging services at high-end properties.

Additional Resources

“AAA members put a high value on the availability and use of convenient, leading-edge technology at hotels. They expect properties to have up-to-date devices and free internet access, but also for the hotel to connect with them via technology,” said Michael Petrone, director, AAA Inspections & Diamond Ratings. “Thanks to the proliferation and rapidly increasing sophistication of hotel mobile apps, guests today can do a lot right from their smartphones and tablets.”

This translates to guests being able to book, check in and choose a room from a hotel’s app at a time and place that is convenient for them. While on-site, hotel guests can use these technologies to request more pillows and order breakfast, and increasingly, use their phone as a room key to bypass hotel staff upon check-in if they choose. Some properties are beginning to incorporate robotic bell staff and voice-controlled guest rooms, a peek at the technological possibilities of the near future.

AAA’s inspectors now also review a hotel’s technological capabilities, particularly guest request systems, as part of the anonymous overnight service evaluation conducted at Five Diamond properties. Inspectors use the hotel’s digital systems during their stay, and evaluate responsiveness, communication, presentation and follow-up.

Additional changes to the Diamond Rating guidelines reflect the proliferation of open-concept lobby designs with increased focus on gathering spaces and social seating arrangements; the popularity of shower-only bathrooms; the use of modern materials, especially for flooring; and the trickling down of high-end details—such as plush bedding, large, flat-screen televisions and sleek bathroom lighting—from upscale properties to the midscale and budget categories.

“The updated guidelines reinforce AAA’s longstanding pledge to provide our members with reliable travel information through on-site inspections and accurate ratings for all AAA Inspected & Approved hotels,” continued Petrone. “We include members in the review process to ensure the requirements reflect their expectations and the ratings emphasize their priorities.”

The new guidelines are currently in use by AAA’s professional inspectors and are available to hotels on AAA.biz/Approved.

AAA began field inspections of lodgings and restaurants in 1937, which evolved into the Diamond Ratings for hotels in 1976. The assignment of a rating of One to Five Diamonds marks the completion of a successful on-site evaluation by a professional AAA inspector. To learn more about AAA Diamond Ratings, visit AAA.com/Diamonds.

About AAA Inspections

For more than 80 years, AAA has used professional inspectors to conduct in-person property evaluations. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.

Travelers can find Diamond Rated establishments and inspector insight in AAA’s trip planning products: the AAA Mobile app, the online AAA Travel Guides and Travel Planner and the AAA TourBook guides available to members at AAA offices.

AAA provides more than 58 million members with automotive, travel, insurance and financial services through its federation of 36 motor clubs and nearly 1,100 branch offices across North America. Since 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for safe mobility. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit AAA.com.

ORLANDO, Fla. (March 26, 2018) – Consumers can now look beyond their fingertips to find a AAA Diamond Rated restaurant. AAA has made it as simple as asking Amazon Alexa or Google Home for suggestions. With access to 31,000 AAA Inspected & Approved restaurants, the voice-based technologies can help consumers pinpoint a restaurant locally or find the perfect place to dine while traveling on a vacation.

Additional Resources

“Consumers want information instantly and easily. Voice-based technologies, like Alexa and Google Home, are driving this trend,” said Ramon Millan, vice president, chief technology and digital officer at AAA’s national office. “AAA continues to innovate and promote these exciting new approaches and, in so doing, is meeting and exceeding the needs of AAA members and other consumers alike while providing the most convenient access to Diamond Rated restaurants.”

Using the technology, consumers can interact in an instant with the trusted information from AAA’s TourBook guides to find local restaurants and even get an explanation on the AAA Diamond Rating system. To find a AAA Diamond Rated restaurant, use these commands and tips:

“Alexa, tell AAA to find me a restaurant.”

“Okay Google, tell AAA Restaurants to find me a restaurant.”

Be sure to pronounce AAA as “Triple A.”

Alexa users must enable the skill before they can access Diamond Rated restaurants.

AAA is working to apply the technology to be compatible with other voice-based devices and expand the capabilities. To learn more about AAA’s Diamond Ratings, visit AAA.com/Diamonds.

As North America’s largest motoring and leisure travel organization, AAA provides more than 58 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

ORLANDO, Fla. (February 21, 2018) – AAA has unveiled 68 restaurants that earned the AAA Five Diamond Rating in the past 12 months, qualifying them for this year’s Five Diamond Restaurants list. The eight new honorees feature a range of culinary trends from frequently changing tasting menus to open kitchens with counter seating.

Just 0.2 percent of the more than 31,000 AAA Inspected & Approved restaurants are Five Diamond Rated. To qualify for the rating, a restaurant will consistently provide leading-edge cuisine of the finest ingredients, uniquely prepared by an acclaimed chef and served by expert service staff in extraordinary surroundings.

“Attaining a Five Diamond Rating is an exceptional accomplishment that signifies meticulous attention to detail, creativity in enhancing comfort, outstanding service and memorable guest experiences,” said Michael Petrone, director, AAA Inspections & Diamond Ratings. “And as more mid-scale and even budget properties are adding amenities for comfort and convenience, hotels that aim for a Five Diamond Rating must stay far ahead of the curve to differentiate themselves through advanced design concepts, highest quality furnishings and scrupulous attention to guests’ expectations.”

“Five Diamond restaurants have evolved over the years to meet the changing expectations of restaurant enthusiasts who are increasingly sophisticated about cuisine,” said Michael Petrone, director, AAA Inspections & Diamond Ratings. “Guests want to learn about cooking techniques, ingredient sourcing and the latest trends. They are looking for a wide-ranging dining experience that includes being educated and entertained. No longer does world-class necessarily mean formal attire and opulent surroundings. And that’s where AAA’s Diamond Ratings can help guide the discerning diner.”

While some Five Diamond restaurants still have lavish surroundings, others feature counter seating or chef’s tables overlooking or surrounding the cooking area. And many Five Diamond restaurants, including most of those new to the list this year, have tasting menus offering a frequently changing array of intricate small dishes prepared from the finest ingredients and presented in an interactive environment.

Of note about the eight honorees added to the Five Diamond list this year:

Chef’s Table at Brooklyn Fare– New York City. Prepaid guests enter this “hidden restaurant” in Hell’s Kitchen through an unmarked passageway in the back of a grocery store. From the 18-seat chef’s table or one of a few side tables, patrons watch as an extravagant tasting menu is artistically prepared before their eyes, offering nearly three hours of culinary bliss.

Manresa – Los Gatos, California. This elegant restaurant offers a creative, artistic menu filled with local and global influences. Fresh dishes from a menu likely to change daily may include rack of veal, spring lamb or abalone. The wine pairing is highly recommended.

McCrady’s– Charleston, South Carolina. This is half of a dual-concept eatery, shared with a tavern that has a more casual menu and is a good spot for a pre-dinner cocktail. McCrady’s offers a 10- to 12-course menu of small dishes in a relaxed atmosphere. Diners sit at a black walnut counter in front of a gleaming open kitchen. The set menu may include sea urchin, local clams, Magwood shrimp, fresh cobia, aged beef, Ossabaw Island pork or foie gras.

Pineapple and Pearls – Washington, D.C. At this unassuming storefront restaurant, guests are greeted with a glass of champagne. The welcoming, expert staff guides patrons through a set tasting menu of courses. The all-inclusive experience is prepaid, including wine pairings or mock cocktails, so don’t expect a bill after the meal.

The Catbird Seat – Nashville, Tennessee. This intimate, sleekly designed restaurant features super-local ingredients including produce grown seasonally in the restaurant’s patio garden. Counter seating surrounds the open kitchen. The multi-course tasting menu changes often but is always a highly interactive and adventurous experience, with chefs describing every course.

Topper’s – Nantucket, Massachusetts. This charming waterfront restaurant, inside an elegant beach inn, can be reached by complimentary water taxi service, a scenic one-hour cruise along the bay with pre-dinner cocktail service. The changing prix-fixe menu may include fine caviar, black truffles, lobster, rack of lamb, tender sirloin or oysters farmed right off the docks. Beautiful sculptures separate linen-covered tables, and the wine list includes 1,500 different labels and 25,000 bottles.

Vetri – Philadelphia, Pennsylvania. This namesake restaurant of Chef Marc Vetri offers a multi-course culinary symphony led by knowledgeable servers. The menu varies to include fresh seasonal ingredients, but the Swiss chard gnocchi is a staple that melts in the mouth. Fresh breads, pasta and pastries are made from sustainable, house-milled grains. Vegetarians and guests with dietary restrictions are easily accommodated. Cooking classes are offered, ranging from bread and pastry baking to wine courses.

“It is no small feat to be named a AAA Five Diamond restaurant. Receiving this rating is a rare honor that signifies the highest-quality flavors and innovative presentations, with personalized service in memorable surroundings,” added Petrone. Restaurants receiving a Five Diamond Rating undergo a number of checks and balances including multiple unannounced evaluations and a final decision by a panel of experts to ensure credibility.

AAA Four Diamond restaurants are also an exclusive group, offering distinctive, creatively prepared cuisine, skillfully served in a notable environment. Only 2.1 percent of AAA Inspected & Approved restaurants – 665 – made the Four Diamond list for 2018, including 52 added this year.

AAA began field inspections of lodgings and restaurants in 1937, then went to a formal rating system in 1963 that in 1976 evolved into the Diamond Rating system for lodgings. (The Diamond Ratings for restaurants started in 1985.) The AAA inspectors who assign these ratings have a wide range of hospitality experience – their resumes include stints as hotel managers and food and beverage experts – that gives them an authoritative perspective. Inspectors provide an unmatched first-person, on-site view of emerging trends. To see the complete lists of 2018 AAA Four and Five Diamond restaurants, visit AAA.com/DiamondAwards. To see which cities and states have the most award winners, see AAA Four and Five Diamond Restaurant Facts.

About AAA Inspections

For more than 80 years, AAA has used professional inspectors to conduct in-person property evaluations. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean. Travelers can find Diamond Rated establishments and inspector insight in AAA’s trip planning products: the AAA Mobile app, the online AAA Travel Guides and Travel Planner and the AAA TourBook guides available to members at AAA offices.

AAA provides more than 58 million members with automotive, travel, insurance and financial services through its federation of 36 motor clubs and nearly 1,100 branch offices across North America. Since 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for safe mobility. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit AAA.com.

Travel times could be more than three times longer over the holiday week

ORLANDO, Fla. (November 16, 2017) – AAA projects 50.9 million Americans will journey 50 miles or more away from home this Thanksgiving, a 3.3 percent increase over last year. The 2017 holiday weekend will see the highest Thanksgiving travel volume since 2005 with 1.6 million more people taking to the nation’s roads, skies, rails and waterways compared with last year. AAA and INRIX, a global transportation analytics company, predict travel times in the most congested cities in the U.S. during the holiday week could be as much as three times longer than the optimal trip.

Additional Resources

“Thanksgiving kicks off the start of a busy holiday season, and more thankful Americans will travel to spend time with friends and family this year,” said Bill Sutherland, AAA senior vice president, Travel and Publishing. “A strong economy and labor market are generating rising incomes and higher consumer confidence, fueling a strong year for the travel industry, which will continue into the holiday season.”

The Thanksgiving holiday travel period is defined as Wednesday, Nov. 22 to Sunday, Nov. 26.

By the Numbers: 2017 Thanksgiving Travel Forecast

Road trip ready: 89 percent of all travelers – 45.5 million – are planning a Thanksgiving road trip, an increase of 3.2 percent over last year.

Cheaper airfare: Consumers will pay the cheapest average airfare since 2013.

Fuller skies: The largest growth in holiday travel is by air travel, at five percent, with 3.95 million travelers.

Alternate travel: Travel by trains and other modes (including buses and cruises) is expected to increase 1.1 percent to 1.48 million travelers.

Holiday high: Car rental daily rates will hit a five-year holiday high at $70/day, which may be due to an increase in domestic demand and cost of newer vehicles.

Travelers still hitting the road despite higher gas pricesWhile AAA expects most U.S. drivers will pay the highest Thanksgiving gas prices since 2014, the vast majority of holiday travelers (89.3 percent) are still planning to hit the road. Automobile travel will grow by 3.2 percent this Thanksgiving, with 45.5 million Americans planning a holiday road trip. This November’s national average price is $2.54, which is 37 cents more than last November (1st-14th).

Highs and Lows: Car rentals, airfare and hotel rates

According to AAA’s Leisure Travel Index, travelers taking to the skies will pay the lowest average in five years for a round-trip flight for the top 40 domestic routes. At $157, on average, that is a 23 percent fare drop year-over-year.

Travelers can expect to spend any ‘flight savings’ on car rentals. At $70/day, the daily car rental average is 34 percent more than last year and the highest rate for Thanksgiving weekend since 2013. The increase in rates may be attributed to an increase in domestic demand and cost of newer vehicles in the fleets with added features and benefits.

Travelers will pay more for AAA Three Diamond Rated hotels this holiday weekend. The average price increased by 14 percent to $176/night. Conversely, the average rate for AAA Two Diamond Rated hotels has decreased five percent with an average nightly cost of $117.

Travelers Beware and Advised: Traffic Hotspots and Best and Worst Times to Hit the Road

Based on historical and recent travel trends for the holiday week, INRIX, in collaboration with AAA, predicts drivers will experience the greatest amount of congestion during the early evening – as early as Tuesday of Thanksgiving week – as commuters mix with holiday travelers. At its peak, drivers on Chicago’s interstates, for example, could see a delay of nearly 300 percent over the optimal trip.

“Thanksgiving has historically been one of the busiest holidays for road trips, and this year we could see record-level travel delays,” says Bob Pishue, transportation analyst at INRIX. “Knowing when and where congestion will build can help drivers avoid the stress of sitting in traffic.”

Worst Time to Travel

Metro Area

Worst Day

for Travel

Worst Time

for Travel

Delay Multiplier

Chicago, IL

Tuesday

5:00 – 6:00 PM

3x

San Francisco, CA

Tuesday

4:00 – 5:45 PM

2.5X

Los Angeles, CA

Tuesday

3:15 – 6:00 PM

2.5x

Boston, MA

Tuesday

5:15 – 7:15 PM

2.5x

New York, NY

Tuesday

5:30 – 6:30 PM

2x

Washington, DC

Tuesday

4:45 – 6:00 PM

2x

Seattle, WA

Tuesday

3:45 – 5:30 PM

2x

Atlanta, GA

Wednesday

3:00 – 5:15 PM

2x

Houston, TX

Wednesday

5:45 – 7:00 PM

1x

Detroit, MI

Tuesday

3:00 – 5:30 PM

1x

The worst traffic hotspot during Thanksgiving week in each of the 10 most congested cities in the U.S. are:

Top Traffic Hotspot in America’s Most Congested Cities

Rank

City

Location

1

Los Angeles, CA

I-5 S at Valley View Ave

2

New York, NY

I-495 E at NY-106/NY-107

3

San Francisco, CA

I-80 E at Pinole Valley Rd

4

Atlanta, GA

I-75 N at Chastain Rd

5

Miami, FL

I-95 N at Congress Ave

6

Washington, DC

I-95 S at US-17/US-1

7

Dallas, TX

US-75 S at I-45/I-3

8

Boston, MA

I-90 W at I-84/US-20

9

Chicago, IL

I-90 W at I-190

10

Seattle, WA

I-405 S at WA-167

Across the country, travelers that take to the sky must account for long security lines, but also increased drive times to the airport. AAA and INRIX expect delays getting to the nation’s busiest airports could be as long as an hour.

Worst Travel Times to America’s Busiest Airports

Metro Area

Airport Route

Worst Time

for Travel

Travel Time

at Peak

New York, NY

Downtown to JFK via Long Island Expressway East

Tuesday,
5:30 – 7:30 PM

1 hr 54 min

Chicago, IL

Downtown to ORD via Kennedy Expressway West

Tuesday,
4:30 – 5:30 PM

1 hr 14 min

Denver, CO

Downtown to DIA via I-70 E and Pena Blvd

Wednesday,
4:30 – 6:30 PM

52 min

Los Angeles, CA

Downtown to LAX via I-110 S

Tuesday,
4:30 – 6:30 PM

46 min

Dallas, TX

Downtown to DFW via TX-183 W

Wednesday,
8:00 – 9:00 AM

46 min

Las Vegas, NV

Downtown to LAS via I-15 S

Wednesday,
8:00 – 9:00 AM

45 min

San Francisco, CA

Downtown to SFO via US-101 S

Tuesday,
5:00 – 7:00 PM

29 min

Seattle, WA

Downtown to SEA via I-5 S

Tuesday,
3:00 – 5:00 PM

29 min

Charlotte, NC

Downtown to CLT via US-74 W

Wednesday,
1:00 – 3:00 PM

19 min

Atlanta, GA

Downtown to ALT via I-75 S

Wednesday,
5:00 – 7:00 PM

12 min

Top 10 Thanksgiving DestinationsMany travelers will seek theme-park and warm-weather destinations this Thanksgiving. Both Orlando, Florida, and Anaheim, California, top this year’s top 10 holiday destinations based on AAA.com bookings. Compared to previous years, New York City, Las Vegas and San Francisco are gaining popularity as holiday spots.

Orlando, Florida

Anaheim, California

New York City, New York

Honolulu, Hawaii

Las Vegas, Nevada

Punta Cana, Dominican Republic

Cancun, Mexico

San Francisco, California

Kahului, Maui, Hawaii

Fort Lauderdale, Florida

According to Hertz, the busiest airport pick-up locations for travelers planning to rent a car this Thanksgiving are expected to be Orlando (MCO), Los Angeles (LAX), Miami (MIA), Las Vegas (LAS) and Fort Lauderdale (FLL). The busiest day for rental pick-ups is expected to be Wednesday, Nov. 22, with an average rental length of nearly five full days, as travelers look to take advantage of the long holiday weekend.

Lockouts, flat tires to strand 330,000 motorists this ThanksgivingAAA expects to rescue more than 330,000 motorists this Thanksgiving weekend, with the primary reasons being lockouts, flat tires and battery-related issues. AAA recommends motorists have their vehicles inspected by a trusted repair shop, such as one of the more than 7,000 AAA Approved Auto Repair facilities across North America. Members can download the AAA Mobile app, visit AAA.com or call 1-800-AAA-HELP to request roadside assistance.

Download the AAA Mobile app before a Thanksgiving getawayBefore setting out for the long Thanksgiving weekend, download the free AAA Mobile app for iPhone, iPad and Android. Travelers can use the app to map a route, find the lowest gas prices, access exclusive member discounts, make travel arrangements, request AAA roadside assistance, find AAA Approved Auto Repair facilities and more. Learn more at AAA.com/mobile.

With the AAA Mobile app, travelers can also find nearly 59,000 AAA Diamond Rated hotels and restaurants. AAA’s is the only rating system that uses full-time, professionally trained evaluators to inspect each property on an annual basis. Every AAA Inspected & Approved establishment offers the assurance of acceptable cleanliness, comfort and hospitality, and ratings of One to Five Diamonds help travelers find the right match for amenities and services.

About the AAA travel forecast:
AAA’s projections are based on economic forecasting and research by IHS Markit. The London-based business information provider teamed with AAA in 2009 to jointly analyze travel trends during major holidays. AAA has been reporting on holiday travel trends for more than two decades. The complete AAA/IHS Markit 2017 Thanksgiving holiday travel forecast is available here.

As North America’s largest motoring and leisure travel organization, AAA provides nearly 58 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

About INRIX:
INRIX is the global leader in connected car services and transportation analytics. Leveraging big data and the cloud, INRIX delivers comprehensive services and solutions to help move people, cities and businesses forward. Our partners are automakers, governments, mobile operators, developers, advertisers, as well as enterprises large and small.

ORLANDO, Fla. (August 15, 2017) – With 59,000 Diamond Rated establishments from which to choose, AAA has unveiled a new ‘Best Of’ designation to give travelers another way to find great options for any trip or budget. Currently just seven percent of AAA Diamond Rated hotels and restaurants have earned the “Best Of” distinction. These establishments have overall ratings in the top 20 percent for their Diamond Rating level, no member complaints in the past 12 months and, for hotels only, A Rated cleanliness and condition.

Additional Resources

“When travelers are choosing a Diamond Rated hotel or restaurant, they should think of each additional Diamond as an indicator of more extensive services offered. AAA doesn’t approve substandard properties, which separates our ratings from the rest,” said Michael Petrone, director, AAA Inspections and Diamond Ratings. “Whether an establishment offers a simple environment or extensive luxury, it provides members with a good choice for the type of experience provided.”

The vast majority of AAA’s Diamond Rated establishments ‒ 90 percent of hotels and 97 percent of restaurants ‒ earn a rating of One, Two or Three Diamonds. Undergoing evaluation from one of AAA’s professional inspectors, these hotels and restaurants meet AAA’s rigorous standards for cleanliness, comfort and hospitality, and they offer travelers more casual and affordable options that are often just as charming and memorable as their higher rated counterparts.

“Every AAA Diamond Rated establishment must consistently meet and exceed the expectations of the most discriminating traveler — the AAA inspector,” continued Petrone. “It’s a great accomplishment for any property to be listed as AAA Inspected & Approved. Those at the One, Two and Three Diamond levels are the most common and frequently visited by AAA members. This new Best Of designation highlights those at the top of their rating level.”

Here is a sampling of the diverse One, Two and Three Diamond Rated hotels and restaurants across North America that have earned a Best Of designation. Travelers can find more selections at AAA.com/123Diamonds.

Best Of One, Two and Three Diamond Hotels

Mountain Waters Resort – Portland Creek, Newfoundland and Labrador, Canada (AAA One Diamond)AAA Inspector Notes: These cozy, well-kept cabins with decks are located in a quiet and picturesque wooded setting. Fishing is popular here as the renowned Salmon River and Portland Creek Pond border the property. Guests can immerse themselves in the outstanding natural surroundings thanks to the lack of internet and cell phone reception.

Cowboy Village Resort – Jackson, Wyoming (AAA Two Diamond)AAA Inspector Notes: Located near dining and specialty retailers, the village offers a wonderful selection of studio and one-bedroom log cabins. All cabins have a picnic table, seating on a covered porch and a sofa bed as an added bonus. In the main building, the upscale lobby features an impressive floor-to-ceiling fireplace, the perfect spot to sit and relax.

Inn at Cape Cod – Yarmouth Port, Massachusetts (AAA Three Diamond)AAA Inspector Notes: Massive, iconic columns define the front porch of this Colonial-style mansion with grounds shaded by stately trees leading to a 100-acre nature reserve. Rooms are outfitted with rich furnishings, pillow top mattresses, soft triple sheeting and high-end bath amenities. A 24-hour coffee and tea station is available on each floor and complimentary homemade cookies are offered every afternoon.

Ocean Place Resort & Spa – Long Branch, New Jersey (AAA Three Diamond)AAA Inspector Notes: A great option for a sunny escape, this hotel features sleek, modern rooms (some with ocean views); a luxury spa; beach club access; and a laid-back tiki bar. The hotel features dozens of mature palm trees brought in from the Gulf Coast to give the resort a distinctly Floridian feel.

Best Of One, Two and Three Diamond Restaurants

Rodeo Goat – Dallas, Texas (AAA One Diamond)AAA Inspector Notes: This is the place for diners who have ever thought their burger needed grilled peaches, a fried egg or blackberry compote on top. Those and other creative ingredients are combined to make a distinctive burger menu. Get there early; the place fills up quickly, especially at lunchtime.

Tupelo Honey Café – Chattanooga, Tennessee (AAA Two Diamond)AAA Inspector Notes: Traditional Low Country favorites such as fried green tomatoes and shrimp and grits are served in heaping portions. The menu features twists on Southern staples, such as nutty fried chicken served with smashed sweet potatoes, asparagus and a side of goat cheese grits.

The Boiler Room – Omaha, Nebraska (AAA Three Diamond)AAA Inspector Notes: The menu changes often and is focused on local, farm-to-table ingredients and pre-Prohibition era cocktails. The two-level space, a restored boiler room originally built in 1887, offers guests a bird’s-eye view of the expert chefs working diligently in the kitchen to prepare delicious meals.

Outpost – Goleta, California (AAA Three Diamond)AAA Inspector Notes: This restaurant offers retro California style with original artwork and a lively atmosphere. The covered patio area features views of the fire pit and pool at AAA Three Diamond Rated The Goodland hotel. For a tasty alternative, try the duck tacos paired with a local wine from the surrounding area.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

AAA survey reveals an estimated 22 million Americans will take a culinary vacation this year

ORLANDO, Fla. (April 26, 2017) – Food and dining are becoming a more central part of many travelers’ vacation experiences. In fact, AAA’s latest travel survey found that an estimated 22 million Americans expect to take a culinary-focused vacation in the next 12 months. Seventy-five percent of Americans feel that food and dining are an important part of their travel experiences and four in five say they have engaged in such unique activities as touring wineries and distilleries, eating with local families and engaging in hands-on experiences such as cooking classes led by local chefs while traveling.

Additional Resources

“There is no better way to learn about a destination and immerse yourself in the local culture than by experiencing its unique food and dining customs,” said Bryan Shilling, AAA managing director of Travel Products and Services. “When planning a culinary vacation, seek the advice of a trusted travel advisor, who can help customize a trip that matches the individual traveler’s dining preferences.”

The younger generation is particularly interested in culinary travel, with 88 percent of millennials having participated in food-related experiences while vacationing, outpacing members of Generation X and Baby Boomers. In fact, 43 percent of AAA travel agents report a recent increase in the number of members planning culinary-focused vacations, with most planning foodie trips to Italy, France and Spain. Ironically, however, travel agents also say that one of the top mistakes travelers make when preparing for an international trip is not planning their meals and activities in advance.

“Travelers spent an average of $63 per person, per day on food and dining purchases during their last vacation,” continued Shilling. “Meals can quickly become a significant portion of a family’s vacation budget. That’s why planning ahead is key to enjoying a memorable culinary vacation.”

Travelers can find thousands of AAA Diamond Rated restaurants across the United States, Canada, Mexico and the Caribbean through the AAA Travel Guides and TripTik Travel Planner tool on AAA.com and in the AAA Mobile app. All restaurants must meet and uphold rigorous minimum standards to pass an anonymous inspection and be approved by AAA. A rating of One to Five Diamonds is then assigned to describe the complexity of the restaurant’s service, décor and food. The Diamond Ratings help diners find restaurants that offer the kind of experience they prefer, whether they want affordable, family-friendly establishments or to indulge in luxurious menu offerings and first-class service. For more information, visit AAA.com/Diamonds.

AAA’s report presents the findings of a telephone survey (landline and cell phone) consisting of 1,013 adults living in the continental United States. Interviewing for this survey was conducted March 9-12, 2017. This study has an average statistical error of ±3.8 percent at the 95 percent confidence level for all U.S. adults. Additionally, AAA/CAA travel executives responded to an online survey conducted Feb. 10-24, 2017. Each travel executive was asked to respond on behalf of all travel agents at their club, and responses were weighted by the number of full-time travel agents at that club. The club travel executive survey represents the input of 2,110 AAA/CAA travel agents.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Five Diamond establishments are noted for contemporary designs, premier quality and personalized services

ORLANDO, Fla. (January 27, 2017) – AAA has unveiled 63 restaurants and 120 hotels that have earned the AAA Five Diamond Rating in the past 12 months, qualifying them for the 2017 Five Diamond Award list. This exclusive group represents just 0.3 percent of the nearly 59,000 AAA Approved and Diamond Rated restaurants and hotels. Following rigorous evaluations from AAA’s professional inspectors, the following establishments were added as Five Diamond honorees in 2016.

The Modern – New York City

AAA Inspector Notes: An exquisite museum sculpture garden provides this AAA Five Diamond restaurant a sublime, cosmopolitan and relaxed setting for a most splendid meal. The prix-fixe menus focus on seasonal, high-quality ingredients; sautéed foie gras, lobster steamed in spinach, bone marrow-crusted beef and Long Island duck are standouts. Service is energetic and diligent. The wine list is ample, and desserts are, like the setting, wonderfully artistic. Chef Abram Bissell adds his own signature and contemporary New American touch, and service staff is a pleasing blend of professional, enthusiastic young servers and a highly knowledgeable old guard.

The St. Regis New York – New York City

AAA Inspector Notes: A New York landmark since 1904, this appealing AAA Five Diamond property offers style at a grand level. When combined with contemporary luxury and attentive services, it is in a rarefied, supreme class altogether. This historic hotel was built by John Jacob Aster IV as a sister property to the Waldorf Astoria, just a few years before Astor went down with the Titanic. Today, guests can enjoy unlimited use of the private on-site health club, complimentary garment pressing upon arrival and fresh fruit or candy delivered daily.

Spice Island Beach Resort – St. George’s, Grenada

AAA Inspector Notes: Situated on a gorgeous white-sand beach, this all-inclusive AAA Five Diamond resort has richly decorated, luxurious suites with furnished balconies or terraces. Some units also come with private plunge pools and four-poster canopy beds. The suites, tucked among private gardens dotted by lemon, almond and sea grape trees, are spread out in several buildings and afford very nice privacy.

Four Seasons Hotel Mexico D.F. – Mexico City

AAA Inspector Notes: Recently renovated from top to bottom, the design of this AAA Five Diamond hotel is stylish and sophisticated throughout. The elegantly appointed guest rooms are chic and many overlook a beautifully landscaped courtyard. Spanish colonial-inspired rooms feature LCD flat-screen televisions, iPod docking station and mini-bars. Marble-covered bathrooms include a deep soaking tub and separate shower.

Dorado Beach, A Ritz-Carlton Reserve – Dorado, Puerto Rico

AAA Inspector Notes: Cutting-edge AAA Five Diamond luxury is wrapped in an envelope of naturally preserved sanctuary-style surroundings. The guest suites are spacious and have luxurious amenities and ocean views, with some also featuring private pools. Guests can indulge at the stupendous five-acre spa that includes a complete hydro treatment area and treehouse treatment rooms. The service is stellar from beginning to end and the ambience of exclusivity is self-evident. The pool area faces a wide swath of beach with views of turquoise ocean water.

The Jefferson Hotel – Richmond, Virginia

AAA Inspector Notes: This ornate 1895 Beaux-Arts hotel is a historic landmark with striking architectural details, including a Tiffany stained-glass rotunda, a marble statue of Thomas Jefferson and a grand staircase. A small museum tells of the AAA Five Diamond property’s storied past and dispels many of the rumors and historic tales associated with the hotel.

“Five Diamond establishments represent the upper echelon of hospitality, redefining personalized service, using creativity to enhance guest comfort and providing memorable experiences,” said Michael Petrone, director, AAA Inspections and Diamond Ratings. “Attaining the Five Diamond Rating is an impressive accomplishment and is a point of great pride for these top hotels and restaurants.”

Also of note among the new additions to the list is the first Five Diamond Rated property in Grenada, Spice Island Beach Resort. The Broadmoor in Colorado Springs remains the only hotel that has maintained the Five Diamond Rating for 41 consecutive years – since 1976 when AAA first introduced the Diamond Ratings for accommodations. The Inn at Little Washington Dining Room in Virginia remains the longest tenured Five Diamond restaurant, the only one to maintain the coveted status for 29 consecutive years, since 1988.

“These leading edge properties are well-positioned to meet the needs of discerning travelers. Their noted attributes include contemporary design trends and the highest quality food and amenities. Personalized, attentive service is foremost, delivered in ways that offer guests inspiring and memorable local experiences,” said Petrone.

Candidates for the Five Diamond Rating undergo multiple unannounced evaluations and a final decision by a panel of experts. Using guidelines weighted by member priorities, inspectors meticulously evaluate guest services and physical attributes to assess the level of competence, refinement and hospitality and assign a corresponding rating of One to Five Diamonds.

For more information about Diamond Ratings and the complete lists of Four and Five Diamond hotels and restaurants, visit AAA.com/DiamondAwards.

About AAA Inspections

For more than 80 years, AAA has used professional inspectors to conduct in-person property evaluations. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.

As North America’s largest motoring and leisure travel organization, AAA provides more than 57 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. Motorists can map a route, identify gas prices, find discounts, book a hotel and access AAA roadside assistance with the AAA Mobile app for iPhone, iPad and Android. Learn more at AAA.com/mobile. AAA clubs can be visited on the Internet at AAA.com.

Ultra-luxury establishments redefine personalized service with new technology and custom experiences

ORLANDO, Fla., (Jan. 16, 2015) – AAA has unveiled 121 hotels and 63 restaurants that have earned the AAA/CAA Five Diamond Rating in the past 12 months, qualifying them for the 2015 Five Diamond Award lists. This exclusive group represents just 0.3 percent of the more than 58,000 AAA/CAA Approved and Diamond Rated hotels and restaurants.

AAA inspectors collectively visit approximately 1,200 hotels and restaurants each week, allowing them to identify emerging trends in the industry. “At the ultra-luxury level we’re seeing an increasing number of hotels offering guests the choice of high-end service by white glove or touch screen — in person or electronically,” said Michael Petrone, director, AAA Inspections & Diamond Ratings. “They’re complementing personal delivery with technology options such as in-room iPads and TV menus for ordering and scheduling services, apps for accessing newspapers and local reservations, mobile check-in and text alerts when their room is ready. Some Five Diamond hotels even place a TV within the bathroom mirror to complete guests’ high-tech stay.”

Of note among the new additions to the 2015 list is the Orlando area’s only Five Diamond hotel, the Four Seasons Resort Orlando at Walt Disney World Resort, marked by numerous upscale service options. Each room is equipped with an iPad that serves as the radio, resort map, event guide and newspaper, as well as a Bose Bluetooth speaker system and high-tech keypads that control lighting, air temperature and even guests’ request for privacy. For additional custom luxury, guests can create their own fragrance at the spa’s Aroma Design Bar. At the Shangri-La Hotel in Toronto, the guest room drapes, bedside lighting and air-conditioning system are all electronically controlled by the guest. In-room iPads are available to order room service, call housekeeping or contact the 24-hour concierge.

The best high-end restaurants are fast becoming international destinations by providing a unique dining experience in which the selection and enjoyment of exceptional food is also an educational event. Typically, Five Diamond restaurants are ahead of trends in farm-to-table and super-local food sourcing. Directed by artistic whims, the chef creates solid, lifelong relationships with farmers, purveyors and producers who can deliver the finest ingredients, whether it’s coffee, olive oil or artisan cheeses.

At the Inn at Little Washington Dining Room in Washington, Va., for example, AAA’s longest tenured Five Diamond restaurant, Chef Patrick O’Connell uses as many local ingredients and foods as possible, along with bounty from his own garden, applying masterful techniques to create captivating results. At Eleven Madison Park in New York City, diners are invited to build their dinner around specific ingredients instead of predetermined recipes. But it’s the service experience that shines brightest as guests are pampered in a manner that is intimate yet relaxed. With personalized service or surprising insight, each staff member adds a special touch to the guest’s dining experience, creating a powerful, memorable event.

“Attaining the Five Diamond Rating is an impressive accomplishment and a point of great pride for these top hotels and restaurants,” said Petrone. “Five Diamond establishments stand apart by redefining personalized service, using creativity to enhance guest comfort and providing memorable experiences.” Candidates for the rating undergo multiple unannounced evaluations and a final decision by a panel of experts. Inspectors meticulously evaluate guest services and physical attributes, closely examining the level of competence, refinement and hospitality, from reservations to checkout for hotels and from seating to presentation for restaurants.

For more information about Diamond Ratings and the complete Five Diamond hotel and restaurant lists, visit AAA.com/Diamonds.

About AAA Inspections

For 79 years AAA has used professional inspectors to conduct in-person property inspections. AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations guided by member priorities. With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.

Travelers can find Diamond Rated establishments and inspector insight in AAA trip planning products: the AAA Mobile® app for tablets and smartphones, the desktop and mobile versions of the TripTik® Travel Planner online mapping and routing tool, searchable Travel Guides on AAA.com and AAA TourBook® guides available to members at AAA/CAA offices.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

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ORLANDO, Fla., (August 21, 2014) – AAA Travel projects 34.7 million Americans will journey 50 miles or more from home during the Labor Day holiday weekend, the highest volume for the holiday since 2008 and a 1.3 percent increase over 2013. Nearly 86 percent of travelers (29.7 million) will celebrate the holiday with a final road trip before summer comes to a close and children head back to school. The Labor Day holiday travel period is defined as Thursday, August 28 to Monday, September 1.

Highlights from 2014 Labor Day Travel Forecast include:

Historically, when Labor Day weekend begins in August, Americans have shown a higher tendency to travel.

Consumer spending has surpassed income growth, indicating that Americans are willing to take on debt to finance a vacation.

Automobile travel will increase by 1.4 percent this year, with 29.7 million travelers hitting the road.

Nearly eight percent of travelers (2.65 million) will travel by air, a one percent increase from last year.

Travelers will encounter airfares just two percent higher than last year and daily car rental costs that remain consistent at $51.

Hotel rates at AAA Two Diamond hotels are nine percent higher than last year and Three Diamond hotels are six percent more.

Additional Resources

“As the economy makes modest gains, more Americans are joining the labor force this year,” said AAA Chief Operating Officer Marshall L. Doney. “With Labor Day symbolizing the American workers’ contributions to the strength and prosperity of our country, it’s only fitting that millions are choosing to celebrate this positive direction with an all-American road trip.”

Consumer spending is continuing to rise in spite of stagnant income growth. In the third quarter of this year spending is expected to increase 3.8 percent year-over-year, while disposable personal income is only expected to increase 1.4 percent. Reliance on credit cards, rather than increasing income, is fueling holiday travel spending this year. While economic growth is slow, consumers are feeling more comfortable taking on debt.

“This year, Americans are more optimistic about their financial situation,” continued Doney. “Consumer spending continues to outpace disposable income, indicating that Americans are comfortable using their credit cards to take one last summer vacation this year.”

Travelers likely to pay lower gas prices for Labor Day

Most U.S. consumers are paying the lowest gas prices for early August since 2010. AAA expects gas prices to have little impact on the number of people traveling for Labor Day, though lower prices could help make travel more affordable. Barring a major development, such as a Gulf Coast hurricane, prices are likely to remain relatively low leading up to the holiday weekend compared to recent years, which will allow travelers to allocate more of their budgets towards travel expenses. The current price of gas is $3.44 compared to $3.59 on Labor Day last year. AAA provides the latest gas prices for the nation, states and metro areas at FuelGaugeReport.AAA.com.

Airfare and hotel costs rise, car rental fees flat

According to AAA’s Leisure Travel Index, hotel rates for AAA Three Diamond lodgings are expected to increase six percent from one year ago with travelers spending an average of $171 per night compared to $161 last year. The average hotel rate for AAA Two Diamond hotels has risen nine percent with an average cost of $125 per night.

Weekend daily car rental rates will average $51, the same as last year. Airfares have risen two percent with the average round-trip, discounted fare for the top 40 U.S. routes costing $219, up from $214 last year.

AAA offers digital travel planning resources

AAA’s digital tools for travel planning ‘on the go’ include eTourBook guides for tablets and smartphones, available free to members at AAA.com/ebooks. Choose from 101 top North American destinations including cities, like the award-winning Las Vegas title, regions, like Wine Country, and National Parks.

The free AAA Mobile app for iPhone, iPad and Android offers GPS navigation to help travelers map a route, find current gas prices and find discounts, book a hotel and access AAA roadside assistance. Members using the iPad version can access interactive Top Destinations travel guides for 10 popular cities. Travelers can learn more at AAA.com/mobile.

On AAA.com, travelers can find thousands of AAA Approved and Diamond Rated hotels and restaurants using AAA’s TripTik Travel Planner or the searchable Travel Guides at AAA.com/Travel. Every AAA Approved establishment offers the assurance of acceptable cleanliness, comfort and hospitality, and ratings of One to Five Diamonds help travelers find the right match for amenities and services.

AAA’s projections are based on economic forecasting and research by IHS Global Insight. The Colorado-based business information provider teamed with AAA in 2009 to jointly analyze travel trends during the major holidays. AAA has been reporting on holiday travel trends for more than two decades. More information including an infographic for the AAA / IHS Global Insight 2014 Labor Day Travel Forecast can be found here.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

ORLANDO, Fla., (May 16, 2014) – AAA Travel projects 36.1 million Americans will journey 50 miles or more from home during the Memorial Day holiday weekend, a 1.5 percent increase from the 35.5 million people who traveled last year. Kicking off the summer driving season, more than eight in ten travelers will be driving to their destinations. The Memorial Day holiday travel period is defined as Thursday, May 22 to Monday, May 26.

Memorial Day holiday travel volume is expected to reach a new post-recession high with 36.1 million Americans taking a trip

The 2014 forecast is 2.6 percent higher than the ten-year historical average and the second highest travel volume since 2000

Eighty-eight percent of travelers (31.8 million) to travel by automobile, an increase from 31.4 million last year

Holiday air travel expected to increase from 2.4 percent to 2.6 million leisure travelers

Travel by other modes of transportation including cruise, trains and buses will see the largest increase, up 6.5 percent (total 1.7 million travelers)

Travelers will encounter slightly higher prices with airfares six percent higher, mid-range hotels up two percent and car rentals costing one percent more

“As we enter into the summer travel season with warmer temperatures and tulips in bloom, thoughts of historic cold are still fresh in the minds of Americans in many parts of the country,” said Marshall L. Doney, AAA Chief Operating Officer. “The winter blues appear to have given Americans the travel bug and a case of cruise cabin fever as travel for the holiday is expected to hit a new post-recession high.”

In addition to seasonal rising temperatures, improvements in several key economic factors are driving the expectation for more holiday travelers this year. “As the economy continues to improve at a slow and steady pace consumer spending, disposable income, consumer confidence and the employment outlook are trending up which is welcomed news for the travel industry,” continued Doney.

The unforgiving winter was a hindrance to economic growth at the beginning of the year but economic factors influenced by weather, such as car and home sales, appear to be resolving themselves now. Indicative of the unusually harsh winter, AAA experienced an increase of nearly 12 percent in battery related calls this winter.

Impact of gasoline prices on travel plans

AAA expects that most drivers will pay lower gas prices by Memorial Day weekend due to rising supplies. AAA expects holiday gas prices to be relatively similar or even slightly less than last year’s national Memorial Day average of $3.63 per gallon, though unexpected developments such as refinery problems or international events could result in higher costs. With many plans already made and budgets set, it is unlikely that gas prices will have a significant effect on travel plans compared to a year ago.

Travel expenses rise modestly

According to AAA’s Leisure Travel Index, hotel rates for AAA Three Diamond lodgings are expected to increase just two percent from one year ago with travelers spending an average of $169 per night compared to $166 last year. The average hotel rate for AAA Two Diamond hotels has risen three percent with an average cost of $124 per night.

Weekend daily car rental rates will average $44, only one percent higher than last year. Airfares are experiencing the largest increase. The average round-trip, discounted fares for the top 40 U.S. routes have increased six percent to $227 from $215 last year.

AAA offers digital travel planning resources

AAA’s digital tools for travel planning ‘on the go’ include eTourBook guides for tablets and smartphones, available free to members at AAA.com/ebooks. Choose from 101 top North American destinations including city titles, like the award-winning Las Vegas, regions, like Wine Country, and National Parks.

The free AAA Mobile app for iPhone, iPad and Android uses GPS navigation to help travelers map a route, find current gas prices and discounts, book a hotel, and access AAA roadside assistance. Members using the iPad version can access interactive Top Destinations travel guides for 10 popular cities. Travelers can learn more at AAA.com/mobile.

On AAA.com, travelers can find thousands of AAA Approved and Diamond Rated hotels and restaurants using AAA’s TripTik Travel Planner or the searchable Travel Guides at AAA.com/Travel. Every AAA Approved establishment offers the assurance of acceptable cleanliness, comfort and hospitality, and ratings of One to Five Diamonds help travelers find the right match for amenities and services.

AAA’s projections are based on economic forecasting and research by IHS Global Insight. The Colorado-based business information provider teamed with AAA in 2009 to jointly analyze travel trends during the major holidays. AAA has been reporting on holiday travel trends for more than two decades. The complete AAA / IHS Global Insight 2014 Memorial Day Travel Forecast can be found here.

As North America’s largest motoring and leisure travel organization, AAA provides more than 54 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited on the Internet at AAA.com.

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This is the official newsroom of AAA, a not-for-profit organization that provides its members with travel, insurance, financial and automotive services and information. Since its founding in 1902, AAA has been a leader and advocate for the safety and security of all travelers.