Symplicit Bootcamp

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Design Thinking the Learning Enterprise

What is it

Peter Senge said, “The only sustainable competitive advantage is an organization’s ability to learn faster than the competition.” This bootcamp is designed to combine Design Thinking with Lean A3 to create an experimental mindset of continuous experimentation and learning within your organization. Design thinking is a process of observing, uncovering and solving problems sometimes in an environment of uncertainty. In this bootcamp we examine how teams can uncover new opportunities and make decisions using existing data and utilise it intelligently towards an unknown future using a design thinking / lean process mix.

Why do so many good ideas and products fail?

Effective, customer-centric solutions hit the overlap between customer desirability, technical feasibility and business viability. If we don’t understand who the customer is or what their needs are, we can’t define the actual problem to be solved or create effective solutions that bring value to our customers.

Design thinking brings together what is desirable from a customer point of view with what is technologically feasible and economically viable. It can be applied to a wide range of design problems, from products or services to organisational strategy. It is a toolkit that;

Allow people who are not designers to effectively apply creative tools in solving a wide range of problems

Agenda

Day 1

Foundation in Lego Serious Play (Identity/Behaviors/Practices)

Design Thinking to Framing

4Ws Problem Exploration

Day 2

Intro to Lean A3 Method

Root Cause Analysis

Prototyping New Organization Models with Lego Serious Play

Coaching the A3 Method

Facilitating Reflection

How it works

This two-day bootcamp will introduce the basics of design thinking and the lean A3 approach by unpacking the core concepts and providing you with a comprehensive set of tools that you can successfully implement in your organisation.

We will use the lean A3 approach to describe, break down and clarify the problem, understand the root causes, set targets and actions for implementation, and look at how to monitor and share success.

Learn the four types of inquiry necessary for coaching A3 at the team, function, business unit, and leadership levels of the organization.

Who should attend

Any leader who wishes to improve her organisation

Any designer who wishes to lead and manage her organisation more effectively

Lean and Agile coaches

Human Resources and Organisational Development professionals who wish to seek more effective means to deeply improve the thinking, behaviour, alignment, and performance of their organisation and the people in it

Senior executives who wish to improve their abilities to lead and manage