How do I use Microsoft Teams with Cisco Webex Teams?

Your Mio account representative provides a custom link to your web-based portal for custom onboarding. Here, you can create your service account, and decide which channels you want to sync. Presumably, Microsoft and Webex in this case.

You’ll follow the directions given on your Mio hub to provide the correct permissions for each channel. Then, Mio will scale your cloud service automatically to suit the capacity you need.

Next, we’ll show you how to use the Mio hub to your advantage. We’ll give you all the information you need to start mapping channels and setting your users up for direct messaging.

Now, our team can work with you to scale up your service and add more users and channels to your interface. We’ll give you all the guidance you need to discover how to use Microsoft Teams with Cisco Webex Teams effectively.

Enabling permissions for Microsoft Teams and Cisco Webex
Teams

Mio provides the end-to-end interoperability you need between your Microsoft Teams and Cisco Webex Teams users. However, we need you to enable a few permissions on each app for us to connect the dots. On Webex Teams, the permissions we need include:

Spark: All – for full access to your Webex Teams account

Spark-admin:roles_read: to read the roles in your organization

Spark-admin:people_read: to read the users in your company directory

Connect Microsoft Teams and Cisco Webex Teams

On Microsoft Teams, the permissions we need
are:

Microsoft Graph delegated permissions:

Read all user’s full profiles and directory data

Read and write all groups

Write directory data

Office 365 SharePoint Online delegated permissions:

Read and write user files

Read all items in site collections

Keep your teams in sync

Learning how to use Microsoft in tandem with Webex isn’t just about syncing the appropriate apps and permissions. You’ll also need to get your people onboard too.

Fortunately, with Mio, all employees need to do is a single, one-time authorization to sync their direct messages across both platforms. As an admin, you’ll be able to send a message or prompt that encourages users to do this. You can also access the new Auto Prompt feature to automatically ask users for authorization.

With People Sync, all of your users get to set their preferred chat platform so that messages from other platforms can be routed and accessed natively.

Synced users on Mio using Microsoft will be able to participate in direct messages with people using Cisco Webex Teams and vice versa. On the other hand, non-synced users will simply get a message asking for authorization. Check out the video people to see how seamless direct messaging between platforms can be.

Use Microsoft Teams and Cisco Webex Teams together
seamlessly

Mio makes forming a true connection between users simple. There’s no need for any additional end-user licensing requirements, and employees don’t have to change their habits or learn how to use new tools.

When your Microsoft users want to connect with a Webex user, they can do this on their Microsoft app, without worrying about a gap between platforms.

Discover how to use Microsoft Teams with Cisco Webex Teams today by hitting the Get Started button below.