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New Vs. Reconditioned

What's the difference between New and Factory-Reconditioned?

Factory-Reconditioned products have been returned to the manufacturer and are restored to like-new operating condition; they go through a rigorous testing and inspection process. Plus, they offer a significant savings vs. new.

Reconditioned products may have minor cosmetic blemishes or scratches that do not affect item performance.

Reconditioned products may not come with all of the consumables the new version comes with (bits, sanding pads/papers, cases, etc.).

Both come with a manufacturer warranty and are covered by our Money Back Guarantee; New is 30 days, Reconditioned is 60 days.

Warranty

Bosch will support up-time and performance of all eligible tools in the PROVANTAGE™ program for three years from the original purchase date.

Cordless Tools

Tool Replacement Guarantee - First Year
Cordless Tool customers enrolled in the PROVANTAGE™ service program can exchange their Bosch tool during the first year of ownership for a replacement tool for any reason (except abuse, non-intended use or normal wear.)

Free Tool Repair Pledge - Next Two Years
All customers enrolled in the PROVANTAGE™ service program receive free tool repairs for defects in material or workmanship on
their tool during the second and third year of ownership. (Excludes abuse, non-intended use or normal wear and tear.)

Tool Repair Guarantee
If the customer chooses to have his tool repaired, it will be done free of charge and guaranteed complete within five business days of receipt.

Corded Tools

Tool Replacement Guarantee - 90 Days
Corded Tool customers enrolled in the PROVANTAGE™ service program can exchange their Bosch tool during the first 90 days of ownership for a replacement tool for any reason (except abuse, non-intended use or normal wear.)

Free Tool Repair Pledge - Remainder of the 3-Year Period
All customers enrolled in the PROVANTAGE™ service program receive free tool repairs for defects in material or workmanship on
their tool for the remainder of the 3-year period of ownership. (Excludes abuse, non-intended use or normal wear and tear.)

Tool Repair Guarantee
If the customer chooses to have his tool repaired, it will be done free of charge and guaranteed complete within five business days
of receipt.

2-Year BLUECORE™ Battery Guarantee
The PROVANTAGE™ member is eligible to receive a BLUECORE™ battery replacement in exchange for each BLUECORE™ battery included that does not meet Bosch performance standards. The 2 year coverage begins on the date of purchase.

One-Call Resolution Hotline
A toll-free hotline is available exclusive for PROVANTAGE™ members, allowing them to call Bosch for any assistance in solving tool performance or service needs. Registered members will be offered options to solve their problems that will be implemented as a result of the call: tool replacement, parts or repairs.

The resolution hotline is available from 7 a.m. to 7 p.m. CST, Monday through Friday.

"This is the third time we have made a purchase with Tyler Tool and every time has been a good experience. Good products, good prices, fast shipping and good email communication are all a part of the Tyler Tool experiences. Buy with confidence." -Gene B.

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