I had the pleasure of interviewing Monica Eaton-Cardone CIO of Global Risk Technologies and COO of Chargebacks911 all-around fabulous female entrepreneur about her business, her lifestyle, her dreams, her goals, playing basketball, cooking, and the true grit it takes to be successful in business. You will want to listen to this show, if you have an eCommerce business you definitely want to listen and if you know anyone with an eCommerce business – please share the show.

In this interview you will hear:

Why Chargebacks911 was created

How cool it was to have the New York Times come calling

How Monica took a problem and solved it

Her thoughts on how you cannot let barriers take you down

A day in the life of a busy entrepreneur

Why 3:30AM is the best time to do business

The business acumen that comes from playing defense on a girl’s basketball team

Pride in doing what stretches you to the limit

How a busy mom, wife, entrepreneur handles life at home

What a chargeback is

What friendly fraud is

How this all affects us, the consumer

What consumers need to understand

How refund policies have changed for big merchants

How Chargebacks911 works with merchants

How you need to call Chargebacks911 for assistance if you have chargebacks

Wrapping up with good advice

The importance of self-worth

If you have an eCommerce business and you are being hit with chargebacks – call Chargebacks911 at 877-634-9808