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I was charged incorrectly, what should I do?

You can find the breakdown of your fare by tapping “Help” in the app, selecting the trip, and then tapping “Receipt”. You can also see the fare breakdown in the receipt sent to your email address. If you believe your fare was charged incorrectly, please visit the “My Trips” section of the menu. If you still feel that charges are incorrect, please submit your request at support@zemcar.com.