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Tech Companies Endure Near-Doubling of Requests for Personal Data

Financial Times, August 30, 2017

“The more data requests you get, the more employees and people you need to have to respond to these requests — but also to check that the requests are valid,” said Thomas Boué, director-general of Europe, Middle East and Africa policy at the Business Software Alliance, an industry group. “It creates additional requirements for companies in terms of staff and legal costs . . . to hire the legal expertise to analyse requests.”

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BSA | The Software Alliance (www.bsa.org) is the leading advocate for the global software industry before governments and in the international marketplace. Its members are among the world’s most innovative companies, creating software solutions that spark the economy and improve modern life.

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