Do the included batteries come in the figure or in a separate box inside the package?

The batteries are already installed in the key lights, head lamps, and some torches; however the batteries will come separate in other torches and all desk lamps.

How long will my product run with new batteries?

The battery life of our products depends on battery type and usage. Therefore, we are unable to confirm how long the batteries will last. With electronic products containing lights, battery replacement will become apparent when the lights become faint or stop working completely. Please refer to your instructions for additional information on battery replacement.

Where can I obtain replacement batteries for my product?

The batteries are readily available for purchase online or at most battery retailers.

The lights on my key light are not working. How do I correct the problem?

We recommend replacing the batteries first. If that does not solve the problem, please contact consumer support by clicking Contact on the top menu bar.

Why are the lights on the key lights, head lamps, and torches in the legs?

You can pose the legs and angle the light to your preference. The lights "hidden" on the bottom of the feet makes these products very versatile.

How long do the LEDs last?

It varies on how you use the product. In general, the batteries will need to be changed periodically.

Can you remove the keychain?

No, the keychain is permanently attached to the figure.

Why do some torches come with a standing base and others do not?

In an on-going effort to make the LEGO torches cooler than ever, the recent torch models include a standing base that helps the torch also function as a night light.

Why does my torch turn off after 30 minutes?

The torches have a 30-minute timer to ensure you get the most power out of your batteries. Just press the chest button to turn the light back on if you need additional lighting time.

How bright are the desk lamps?

Equipped with 12 LEDs, it is bright enough to light any dark side. However, if you're looking for specifics, they're about 650 Lux. No worries, it is bright, but it is safe. If your question is not answered here, please contact Santoki directly by clicking Contact on the top menu bar.

Can you disassemble the figures?

Sorry, but unlike his tiny friend, these particular LEGO figure lights cannot disassemble. However, feel free to move and pose the figure however you like.