Help, it's still buffering. How can I fix this?
Update your current browser to the latest version for best performance. If you're using a phone or tablet, make sure that you are using a strong wireless network or a strong signal from your mobile service provider.

I'm having a problem with ads loading while I'm watching video.
Contact us at help@spike.com. Be sure to let us know which device, browser and operating system you were using when you experienced the problem, and which videos weren't working for you.

How do I turn closed captions on or off? How do I change caption display?
See that little "CC" in the bottom corner of the video? Click or tap on that.

FULL EPISODES ONLINE & ON THE APP

Can I watch full episodes on my phone or tablet?
Of course -- it's easy. Download the free Spike app for iPhone and iPad. New episodes become available the day after they air on TV, plus you can watch full-season catch-ups, specials, extras, and vintage shows from our archive.

How do I get help with the Spike app?
All versions of the app contain an in-depth FAQ, so if you've already downloaded it, check there first. If you still need help, or want to send us app-related comments, complaints or compliments, drop us a line at help@spike.com. Be sure to let us know which device and operating system you're using.

Can I watch full episodes on my desktop?
Can you ever: Spike full episodes.

Do I need a TV provider to watch full episodes?
There are lots of episodes and extras available for everyone, but in order to access everything, you'll need to log in with your TV provider.

Why isn't my favorite show available online/on the app?
Because of rights, syndication deals, contracts and other boring stuff, certain episodes and series will expire from this app. The good news: they may become available again, and even if they don't, we'll have plenty of other shows for you to watch.

Why aren't there more episodes of my favorite show online/on the app?
More episodes could be on the way. For most returning shows, the full previous season will be available shortly before the new season premiere. For other shows, we may not be able to make full seasons available.

When do new episodes get added online/on the app?
For current shows, new episodes are available online and on the app the day after they air.

Are full episodes available digitally outside the U.S.?
Full episode streaming is available in the United States and US territories only.

Why are there ads?
Your favorite shows, much like money, don’t grow on trees. Please spend a few moments of your day with our advertisers.

SIGNING IN

Why do I have to sign in with my TV provider to watch certain episodes?
As part of your TV subscription package, you get access to all the full episodes in this app at no additional cost. When you sign in, you unlock additional content. We promise, it’s worth your while.

How do I sign in?
Use the username and password provided by your TV provider. This is often the same username you use to sign in to their site. The information you enter is between you and your TV provider; we don't capture or store it. We promise.

My TV provider sign-in didn't work.
Are you 100% sure you entered your username and password correctly? Are you 110% sure? You may need to contact your TV provider for a reminder or reset.

I signed in with my TV provider and it said I still can't access certain episodes.
You'll have to contact your TV provider and ask for help. There may be a problem with your username or password.

My TV provider isn't listed.
Hold tight. We're working hard to get all providers to participate.

I seem to have been signed into the Spike app automatically, what's up with that?
We use the same authentication service as some other TV Apps, so if you're logged in through those, you may be logged in here. It's magic, pretty much.

Why am I being asked to sign in again?
Your TV provider may ask you to re-verify your sign-in information periodically. It is quick and painless.

Can I sign in to multiple devices?
Sure. Watch full episodes on your computer at home, or on your phone or tablet via the app when you're on the go. We're everywhere you are, in the least creepy way possible.

Can I share my TV provider credentials?
Your TV provider username and password are often the same credentials you use to access your TV provider account. So unless you think your friends are going to pay your bill for you, we wouldn't recommend it.

I'm having another problem with signing in.
Sorry about that. Contact us at help@spike.com. Be sure to tell us which device, browser, operating system and TV provider you're using.

ON-AIR PROGRAMMING

How can I find out what's on Spike right now, or what's going to be on later?
Check the Spike TV schedule. It'll show you what's on now, and you can search for upcoming air times for your favorite shows.

Are Spike shows closed-captioned?
Our on-air programming is closed-captioned. On digital platforms, full episodes and movies are captioned.

My favorite show isn't on the air anymore. What happened?
We try to let you know as soon as possible when a show is going to return. Here's the list of Spike shows. If you're looking for another show, use the site search function. We don't always have an exact date for a show's return, but each show's page will tell you as much as we know. If a show is not returning, you can still watch its available videos on spike.com.

I have another question or comment about on-air programming.
Send us a message at help@spike.com

NONE OF THIS HELPED ME

Something's not working. How can I get technical support for issues on Spike.com?
Contact us at help@spike.com. Be sure to let us know which device, browser and operating system you were using when you experienced the problem.

This FAQ is epic, but I have a question or issue that hasn't been addressed here. What do I do?
First of all, don't panic. We'll figure it out together. Send us an email at help@spike.com. Please provide as much information as you can, including which device, browser and operating system you're using, if it's a technical issue.