TripAdvisor Traveler Rating:

5.05Cleanliness

5.05Location

4.05Rooms

1.05Service

4.05SleepQuality

3.05Value

4.05

“Horrible stay”

Sep 17, 2013Thomas D, Ninety Six

Had to get my room key reprogrammed every day. The iron did not work in the room nor did the hair dryer also the maids did not even clean our room the first day the second day the came in when we were trying to get ready for my sons wedding and insisted on finishing did not leave newtowls soap or shampoo

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Thomas D,We are disappointed to hear that you did not completely enjoy your stay with us at the Ramada Toms River. We encourage guests to contact management as soon as a problem arises so we can address the issue promptly. We would have been happy to replace your iron and hairdryer. We appreciate your feedback as we are always looking for ways to improve our customer service. We apologize again that you were not satisfied, but we hope you choose to stay with us again so we can show you the exceptional service we are known for.Sincerely,Ramada Toms River
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