We have the originals of these testimonials. We appreciate any feedback - good or bad - as it helps us to improve our service.

"The service was excellent, the products, which were difficult to get elsewhere, were of high quality and the pricing was highly competitive.The online ordering process was simplicity itself followed up by excellent online communication! Faultless and painless!"NT, West MidlandsPS Incidently I'm the first to complain when minimal levels of service are not reached so I think it is important to comment when things are done well.

* Hi,* Just wanted to thank you for your prompt service* I've just seen my Dad (who they were for) we're both delighted as they are absolutely perfect!* Thank you again!* Miss JM, Denbighshire

Kind regards and Happy New Year!

Subject: Re: Bulkhead light MM18005Thanks Barrie! It arrived yesterday morning (1st Sept) safe & sound and is a perfect fit.Thank you also for the prompt delivery of the other items, also perfect.Cheers, GP, Gloucestershire

> Hi Barrie,>> Received safe and sound at 6:55 this morning. Don't you just love > parcel force.> We are very pleased with the lamps.>> Thanks GT, SurreyItem received today in first class condition.Thank you for a very speedy response: I hope to do business with you again very soon.RegardsACT, Ynys Mon (Anglesey)

Cheers Barrie,My mate received the parcel today. Thank you for your great service.ADB, Gran Canaria

> Hi>> Order has been received, thanks, in excellent time. Light is now fitted > and working well. Great service!!>> Best wishesNY, Donegal, Republic of Ireland

Thanks a lot for the fast service.From HG, West Midlands

THANK YOU so much! Your help allowed me to find the perfect heated mattress pad I needed. I am very grateful for all your effort and your assistance.

Sincerely,M.T., MA, USA

Dear Barrie,

Just wanted to let you know that I was very happy with the customer service you gave.

I am now in possession of the lights and the refund. I will certainly use and recommend Rhyl Lights again.

Thank you.

Kind Regards

MP of Romford

I would just like to take this opportunity to thank you for your excellent service.I ordered the LED lights and remote control on a Monday and received them the next day.The items were the cheapest I had found on the web and I will definitely be using your company again.PP of EdinburghI have recieved the replacement light and I would like to thank you for the great customer service you have given.I will certainly recommend the use of your company to others. Once again thank you for your service.

Yours

CR of Barnsley

The lamp arrived yesterday morning and I thought the service you provided was excellent.

RF of Letchworth

Received the Micromark heater this morning and I'm very pleased with it and your good service.Thank you very muchMW of London

Dear Sirs, I would would just like to say how pleased I am with the delivery service from yourselves, in this day and age it is very rare to be able to give praise to suppliers but feel on this occasion is is justified, thank you very much.VB of Preston

Yes, the door chimes arrived some time ago and is installed and working fine. Thank you for your prompt service.I chose your firm to supply me from many others because your website offered the most information.I particularly required adhesive pads to fix the bell.Also, I took note of your advice to get a mains one rather than battery.I guess the more trouble taken with the website,the more customers!CLJ of Petersfield

I WOULD JUST LIKE TO SAY WHAT EXCELLENT SERVICE YOU PROVIDE.I HAVE NOW HAD TWO SEPERATE ORDERS DELIVERED FROM YOU WHICH ARRIVED WITHIN TWO DAYS OF ORDERING.I WILL CERTAINLY USE YOU AGAIN AND RECOMMEND YOU TO MY FRIENDS.EXCELLENT,KEEP UP THE GOOD WORK AND WISH YOU AND YOUR COMPANY WELL. B.F of EAST SUSSEX

Apologies for not communicating earlier my appreciation of your outstanding efficiency in processing and dispatching the above order.Product was received within twenty hours of being ordered. First-class in every respect.Many thanks.A. S of Cheshire__________________________________________________________________________________________Hi BarrieThis message is to let you know that my goods arrived today just as you said.I thank you for your first class Service,Communication Speedy Delivery and an excellent product.I will be back and will highly recommend you to othersBest RegardsNomie of Morayshire._________________________________________________________________________________________Can I say how impressed I was with your updates about my order and the turn-round?Kept informed all the way from order placements to despatch as well as the goods ordered were as described.Many thanksIC of Harrogate_________________________________________________________________________________________Dear sirs, We are very impressed with the speed of service from your company.The light fitting we ordered on Sunday evening has arrived today ( Tuesday)- just two days from order to receipt - amazing.Wish all internet orders were this satisfactorilly concluded.It was well packed and arrived safely.We can now contact our electrician to have it fitted.Many thanks for a great service.We will not hesitate to use your company again.RegardsPS of Northwich

Dear Barrie and Karen, My order of the IL21 lamp arrived today, unharmed and fully functional. Thank you very much for the prompt service. I'm sure it will be perfect for my mother's use.SVS from Basingstoke

I feel I must write to congratulate you and to thank you for your rapidresponse to my order for a pair of Phoenix Touch Lamps.When I found these lamps on your web site, I was concerned that thepostal strike was just about to be called and I really needed to havethe lamps by next week when I am likely to be visited by several membersof my family. However I placed the order and hoped!I was astonished when I returned home one evening to find a parcel withthe lamps waiting for me. It must have been delivered only 36 hoursafter I placed the order.Thank you once again. I think this is the fastest delivery I haveexperienced in many years of mail ordering.JM from Aylesford

I just thought I would drop you a note to say that my 3-off 24 LED Work Lights had arrived in this mornings post.Very impressive for an order that was only placed at 12 noon yesterday. ( Rhyl to Inverness in 21 hours )

Thank you for an excellent service and a first class product at a very good price and with free P & P what morecould one ask. Rhyl Lightworks Co. will certainly be at the top of my list of suppliers for all lighting requirements.

Thank you very much for your friendly and helpful service yesterday. My electric fire arrived this morning at 9am which is amazing considering that I only ordered it less than 24 hours ago! My elderly friend will be very pleased when I tell her that it has arrived already. Thanks again for all your help

SG of Gwent

___________________________________________________________________________________________________My order has arrived safely. Thanks for your prompt and efficient service and the good packaging.

Just a note to thank you for your excellent service in processing order #3275I received the items by post the morning after placing my order on line. They were very well packaged and represented excellent value for money. Just what I wanted.

The website is easy to use and very user friendly. I ordered a bedside lampbut unfortunately when it arrived it was slightly faulty when I took it outof the box. I rang up R.Lightworks and spoke to Barrie - I have only thehighest praise for the swift delivery of the item, the really excelentcustomer service and the way that my issue was immediately sorted and'nothing was a problem' - Thank you - I would definitely use this websiteagain. I have saved it in my favourites. Viv from Hertfordshire____________________________________________________________________________________________________________

Just a quick note to say thank you for the rapid despatch and deliveryof this order.

It arrived today which is impressive considering delivery was free! SC from Maidstone

The goods have arrived safely, very promptly and well packed. They are ingood working order and we are very well pleased with the price.Top Marks for everything and very impressive speed of delivery. Yourssincerely WM of Perthshire

hello received goods today thankyou i am pleased with the goods will use again soon again many thanksTH of Cannock_____________________________________________________________________________________________________________

Thank you for the power supply unit, working well, postage was very good

AB of Preston

_____________________________________________________________________________________________________________thank you depatched very quick ,will be ordering some moreRN of Nuneaton_____________________________________________________________________________________________________________

But for your records I was extremely happy with the sevice and the goods arrived the next day and would definately use you again and recommend you to others if the need arises SL of London

Received with thanks. This bit of kit solved a long running problem (3/4months).Noticed a cluster of 8 colour changing lights set into decking werenot working. Got electrician to check & not cable fault but Micromark powersupply unit was defective. The electrician purchased a unit but would notpower up lights. (He pointed out no Micromark kit available as they had gonebust) So I Googled 'micromark MM70091 and your company came up & I orderedunit. So I was a bit anxious when you pointed out a replacement forMicromark unit was being sent. Plugged it in yesterday & success all 20colour changing lights workingJP of Manchester

Thank you for your extremely efficient service. Order received within 36hours; excellent. I will recommend you to friends. MF of Castleton_______________________________________________________________________________________________________________

Thanks

That was unbelievably quick, although I haven't opened the box yet. If I'd been on the mainland I'd still be delighted, but in the Outer Hebrides, fantastic. JR of Outer Hebrides_______________________________________________________________________________________________________________

> Just wanted to let you know that the table lamp just arrived and it is exactly what I expected. Excellent product, excellent price, really fast delivery and great customer care - what else can one ask? I'm really happy I found you.>> Many thanks! MP of London> ___________________________________________________________________________

Hi Barrie, toi let you know the bathroom heater arrived ok,and i fitted itthis morning, everything is good and im happy with it, nice little heater!hope to do business with you some other tiume, Thank you ! AC |Hebribes, Scotland__________________________________________________________________________________

" Thanks very much for the speedy delivery; everything arrived safe. I found your web site easy to use and the communication from your company was excellent. The prices were very competitive and I would certainly use your company again and recommend them to others. Thanks once again." T.B. Newport, Gwen

Transformer and bulbs arrived first thing this morning after ordering themjust yesterday - brilliant service.Kitchen lights and grandchildren's night light now working again!!Have bookmarked your site for next time.Many thanks and have a Good New Year.H.D. of Renfrewshire

I just wanted to let you know that I received the parts I ordered just before Christmas. Thanks for sending them so quickly. I wrote a review but FreeIndex needs a UK postcode so I couldn't post the review. Sorry!

All the best for 2012. Hope to deal with you again at some point in the future.JHM from Melbourne, Australia