Come celebrate your birthday with Grab!

Frequently Asked Questions

Q: It is my birthday month! What will I get?

A: Treat yourself to a good meal or buy that present that you have always wanted on Grab! Simply upload a photo of your receipt during your birthday month here and we will reimburse up to $50! (Once a year per eligible partner*)

Q: Do I need to update my birthday and address details before submitting a claim?

A: We don’t want to miss you out! It will be best to fill up the form even if you have given us your birthday details previously to ensure you get your birthday gift from Grab fast!

Q: When do I have to fill up this form to receive my birthday gift?

A: You have to fill up your details by the end of the previous month to receive your birthday gift on the following month. Example, if your birthday falls during February, you have to fill up this form by end of January.

Q: My birthday on the end of the month! By when do I have to submit my claim for my birthday gift?

A: Enjoy your birthday celebration without worry! You can submit the claim by end of the first week of following month. Example, if your birthday falls in January, you have up to end of first week of February to submit your claim!

Q: What if I have not completed the form and my birthday has passed?

A: We understand you might be busy! Simply fill up this form by the 1st week of the following month to be eligible!

Q: Who is eligible for the birthday gift?

A: All GrabCar Partners who completed more than 10 unique passengers bookings within the previous month of their birthday month are eligible! Example, if your birthday falls during February, you have to complete 10 unique bookings within January to be eligible.

Q: When will I receive my claim?

A: Please allow 15 working days for the reimbursement to be processed into your Grab Driver App cash wallet.