Category: Process & Procedure

(Originally published Sep. 24, 2014) What comes to your mind when you hear the word “bullying?” Brats in the playground, pushing and shoving on the school bus or perhaps it’s the online flaming that has generated so much press in the last few years. But bullying in the workplace, nah, it didn’t come to mind, […]

If you’re a business owner, it can be extremely disheartening to have an employee that is proficient and skilled at their job BUT frequently late or absent from work. While the quality of their work may be excellent their habitual lateness or absenteeism can create morale problems for other employees and impact the overall productivity […]

With cell phones now such an integral, ubiquitous part of our everyday lives, it is entirely understandable that employers are concerned about decreased productivity and increased errors as a result of employees too focused on their phones and not enough on their work. Way before cell phones and the distractions offered by texting, calls and […]

There is great debate and many opinions about the role of gender in the workplace, especially as it pertains to the role of Managers. Rather than make a case for which gender is better, I think it is more productive to look at the key differences in the management styles of men versus women. Of […]

The first signs are there: Their work isn’t being executed quite as well as you expected. (Okay, it’s borderline inferior.) Their attendance and punctuality leave much to be desired. They don’t seem in sync with the culture in the office. This is the moment you detest; that moment when you question whether to “pull the […]

It’s difficult to believe but first quarter is over. Where do you stand on all of those New Year’s business resolutions and goals you committed to on January 1? Did you meet your goals in Q1? Have you been successful? This year, different from last, the weather wasn’t a factor for any of us! The […]

Recruiting and hiring new employees is a costly proposition involving a serious investment of time and money. Staff turnover can be highly disruptive and impacts the quality of the work being produced as well as the morale of employees tasked with taking on additional responsibilities. Most employers know this yet in many companies the new […]

Pretty much everyone anticipates and plans for their vacation time away from work. Whether a journey to some exotic land, a week at the beach, or a “staycation” in your very own backyard, vacations are certainly a wonderful invention. Whether you are a “workaholic” or not, returning to the office after a vacation can be […]

Savvy business owners know that to be successful over the long term they must evolve to changing times. That’s just the way it is – as the market and demand for products and services changes, so too must the business in order to thrive not just survive! For instance: Do you use a Manual or […]

Selfish: lacking consideration for others; concerned chiefly with one’s own personal profit or pleasure. While I’m not suggesting that you exhibit this behavior, you may have business contacts and perhaps some employees that do. Here’s how you can recognize these individuals: They beeline towards you at a networking event, thrust their card into your hand, […]