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Frequently Asked Questions

How do I use this website?

Take a look at the Getting Started page. If you have any problems let us know.

Is my personal information secure?

We hate spam. There's no way we would give your information to a third-party company.

You have full control of who receives your details. Some deals require you to give certain information to the person who is referring you, or the person you are referring. This information is clearly laid out on the information page for the deal. If you are asked for any additional information please confirm with the company whether the extra details are required. If they are then please let us know so we can update the deal information. If the details are not required please advise us who asked for the details so that we can take measures to block the user.

How can I get a new deal added?

Click on the feedback link on the side of the page and give us the details of the deal. A link to the terms & conditions from the company website would be great, otherwise whatever information you have.

When is my country going to be added?

As soon as we have enough deals to make it useful. If you know of any deals in your country, and if your country is not currently represented, let us know and we'll get the deals added in. We plan to launch more countries soon so keep in touch for details.

I didn't get my reward from the company.

The first thing to do is get in touch with the company directly. If you have followed all the terms of the deal then a call to the company will normally be enough.

As much as we want to help, in most situations we won't be allowed to intervene with your specific referral. In the UK (and other countries) data protection laws are very restrictive so if we contact the company on your behalf then they will usually refuse to discuss your referral with us.

We still want to find out about any problems you have so that we can make sure the instructions on our site are as clear as possible.

If we have too many problems with a company then we will remove the deal from our site, for the benefit of all our users.

What do the referral companies think of this website?

This was one of the first concerns we had when creating the site. Would companies object to us matching referrers and friends?

Definitely not!

We are often contacted by companies asking if we can add their deals on the site. Or they will thank us for listing their company and ask that we also list their sister companies. At the end of the day, they want as many new customers as they can so they are happy for any new business we can generate for them.

If anyone does object to their deal being listed then we will remove the deal.

Anything else?

Let us know on our feedback site. Click the link on the right hand side of the page.

Alternatively, feel free to email us directly at info@refermehappy.com.