Elavon Helps Simplify Healthcare Payments for Providers and Patients

Enhanced payment system introduces new tools and capabilities to
create a better, secure patient experience

September 27, 2016 12:21 PM Eastern Daylight Time

ATLANTA--(EON: Enhanced Online News)--Elavon,
a leading global payments provider and subsidiary of U.S. Bancorp (NYSE:
USB), has released enhancements to Payment Navigator, its healthcare
payments solution designed to help providers better manage their revenue
cycle, while also improving the patient experience.

“We’ve built on our many years’ of experience
in the healthcare industry to create a payments solution that will
improve financial engagement with patients, and enable providers to
collect more payments overall.”

Payment Navigator, powered by InstaMed, improves the likelihood that
providers receive payment for their services by making it easy and
convenient for patients to make payments. The solution even offers
options such as payment plans with automatic notifications about
upcoming plan transactions.

Utilizing InstaMed’s healthcare payments network, Payment Navigator
delivers a secure and compliant solution for payment transactions. The
new, intuitive design – based on input received from healthcare
providers – is fast, easy and convenient to use for both patients and
staff.

Twenty-four hours a day, Payment Navigator works to securely process a
variety of payments, including in-person, online portals, kiosks, back
office and IVR (interactive voice response). It also accepts all payment
types, including card (debit, credit, HSA/FSA), eCheck, paper check and
cash.

It enhances interactions between staff and patients by allowing staff to
view all patient payment details on a single screen, enabling quick
responses to patient inquiries. To streamline operational processes for
providers, the solution integrates secure healthcare payments into any
healthcare IT system, including practice management systems, patient
portals and other systems.

Jana Franks, senior vice president and general manager for Elavon’s
healthcare business, said: “We’ve built on our many years’ of experience
in the healthcare industry to create a payments solution that will
improve financial engagement with patients, and enable providers to
collect more payments overall.”

Contacts

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