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Immerse yourself in two days of learning to embed the foundations of planning, preparing, developing and delivering effective work-based training.

With budgets being squeezed, organisations are increasingly recognising the opportunity for both capitalising on their internal talent and offering job enrichment to their top performers.

You may not have considered training others as a core part of your job description, but it’s a highly marketable and relevant skill and hugely rewarding. A win-win developmental opportunity for both you and your employer.

People with excellent communication skills are more likely to be successful in their work. How well you communicate determines how you and your ideas come across and whether or not you achieve your objectives. This one day course will explore tactics and methods to improve your ability to communicate with confidence. Whether you are new to the world of work or experienced this course has something to offer you.

Giving an engaging performance can really boost customer experience, sales, internal/external communication and company profile. This 1-day course will teach techniques that will ensure delegates can both impress and successfully convey information to an audience.

By the end of this 1 day course, you will be able to open up a new Google Analytics profile, check for common setup problems and know how to fix them. You will be able to select the most appropriate data for your site and purpose, display it, export it, and make comparisons using it, and most importantly, understand what it means in real terms.

This workshop brings together the three elements that are required to implement change in an organisation – Programme management, Change management and Benefits management.

Day 1 - of the course will introduce the essentials of programme management, which is based on the best management practice method of Managing Successful Programmes (MSP®), as the delivery vehicle for organisational change.

The rest of the day focuses on benefits management, because this is the major influence as to whether to commence or continue with the change. The session takes the delegate from estimated benefits in the business case through to how benefits realisation takes place both within the programme and post programme. This session is based on the best management practice method of Managing Benefits™

Day 2 - describes the skills, tools and techniques required to embed the changes delivered by the programme within the ‘business as usual’ area of the organisation. Several change models are considered as well as the soft skills and communication issues that are faced by business change managers. The session also deals with how to overcome resistance to change.