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Terms & Conditions

Introduction

These terms and conditions shall govern your use of our website. By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

If you subscribe to our website, we will ask you to expressly agree to these terms and conditions.

Any information that is collected about you will be processed in accordance with the privacy policy. By using this site, you consent to such processing and you warrant that all data provided by you is accurate.

Your order status

By placing an order for our Subscription Services through our site, you warrant that:

You acknowledge and agree to our Terms of Use and to our Privacy Policy which apply to any use of our website, including the Subscription Services;

You are legally capable of entering into binding contracts;

You are making application for the Subscription Services for your own personal use and not for any commercial purposes; and

You accept that the site as a minimum requires that you have an adequate internet connection to stream video’s and your computer has a PDF Viewer and that your browser has cookies enabled. If your web browser is 2 or 3 versions behind the latest version, then some of the website’s features might not appear as intended.

Account Integrity

In order to access the 'subscription only' areas of the website, subscribers will be required to set up a login and unique password. You are responsible for the security and proper use of logins and passwords. You must take all necessary steps to ensure that they are kept confidential, used properly and not disclosed to unauthorised people.

You must immediately inform us if there is any reason to believe that a login or password has or is likely to become known to someone not authorised to use it or is being used in an unauthorised way.

The subscription is for individual use only; we employ software to monitor the use of login details. If a login is attempted on more than one device at any one time, we will automatically end the session. We monitor the use of login data and have the right to cancel the subscription, with no refund if we believe misuse.

We reserve the right to disable a login or password at any time if, in our opinion, you have failed to comply with these terms.

Your Order

You will be required to complete an application to subscribe to our services via our website. At that stage, you will be required to complete your contact and relevant personal details, make payment and click your acceptance to these terms and conditions.

All subscriptions are subject to acceptance by us. We will send you an e-mail that confirms acceptance of your subscription application (the Subscription Confirmation). The contract between us (Contract) will only be formed when we send you the Subscription Confirmation.

We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.

Payments

All subscriptions will be pre-paid on a monthly basis based on your selected subscription period.

BBM uses PayPal to manage all online subscription payments, which securely handles all transactions and doesn't share your credit card or banking information with us. If you have any queries relating to your transaction please contact PayPal.

All online payments and refunds are subject to the terms and conditions published on the PayPal website.

All payment are required to be processed through PayPal and no offline payment will be accepted.

Users must ensure that recurring payments are not turned off in their PayPal settings. Turning off recurring payments in the middle of a subscription period will lead to your BBM account being suspended and you will still be liable for payments for the full subscription period.

Pricing

We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product or service is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable).

We reserve the right to alter all product and service pricing without notice.

Cancellation Rights and Refunds

Under EU regulations for distance selling you are entitled to a 7 day cooling off period where you can cancel your subscription and receive a full refund provided that no subscription only content has been accessed, including the streaming of video’s and downloading of answer sheets.

We will process the refund due to you as soon as possible and, in any case, within 30 days of the day on which you give us notice of your cancellation. The refund will be made using PayPal. No refunds are due in any other circumstances.

At the end of your subscription period, your Contract will automatically renew and will continue indefinitely until such time you complete the folowing action:

1. Switch off the auto-renew feature that can be found in your user settings

By completing this action your subscription will not be renewed at the end of your Contract and you will continue to have full-member access until the end of your subscription period.

Access

You are responsible for making all arrangements necessary for you to have access to this site. You are responsible for providing and maintaining suitable computer hardware, software and telecommunications equipment and services to enable you to access the site.

It is technically impractical to provide a fault free service and we do not undertake to do so. We will however make every reasonable effort to repair any reported faults as soon as is possible.

Occasionally it may be necessary to temporarily suspend the website for reasons such as: repair, maintenance or improvement of the service. Where reasonably practicable, we will give prior online notice of such a suspension and we will restore the service as soon as we reasonably can.

Viruses, Hacking and Other Offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Prohibited Uses of Our Site

You may use our site only for lawful purposes. You may not use our site:

in any way that breaches any applicable local, national or international law or regulation;

in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; and

to transmit or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

Intellectual Property Rights

All graphics, software and site functions are under copyright by the developers Lynton Black Media. All other content that appears on the site are under copyright by Big Brain Education Limited. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a permission to do so from us. Subscribers may download and print worksheets and answers sheets for personal use only. It is strictly forbidden to share these materials in anyway either on the internet or other.

You must not download or copy any other materials on bigbrainmaths.com and distribute them in any way either on the internet or other.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on Information Posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on the site.

Jurisdiction and Applicable Law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Your Concerns

If you have any concerns about material which appears on this site, please contact us by e-mail at contact@bigbrainmaths.com