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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

My husband and I stayed here for two nights, and we found the hotel to be pretty standard. The best thing about it is its location - very central, as well as close to the lake and train station. Other than that, it's not noteworthy....More

Nice location, easily accessed and found from train station, central to everything. Small rooms, though it is a boutique hotel so that was expected. Rooms would benefit from air conditioning. Pleasant breakfast. Lovely time in Luzern. Was disappointed though that receptionist tried to charge us...More

I used to give only positive comment at Tripadvisor but this time I may need to start my first review on my negative experience on this hotel.
I reached hotel in the morning but the room is not ready so the counter staff helped us...More

Dear Kukukuk
Thank you for taking the time to share your feedback with us. I was however disappointed to hear that you were not able to fully enjoy your experience due to the points you mentioned. This kind of situation is not usual in our...More

1. I asked for coffee sachet at 8am in the morning for the coffee machine in the room and I was asked to come to buffet breakfast instead as their staff was busy. Buffet breakfast don't serve omelette or any type of cooked eggs.
2....More

dear tushard
thank you for your report. maybe you didn't recognize that you were in a 3 star hotel not in a 4 or 5 star hotel. the service and breakfast you would like to have is not the standart of a 3 star hotel....More

friendly staff, excellent location i had a small balcony in my room good for smokers. the space in the room is good the bed is comfortable
Luzern it self great choice for travailing , many beautiful mountains nearby, peaceful lake.
the hotel in old town...More

Dear Saudi1976
I was so glad to read that you enjoyed your recent stay with us at The Boutique Hotel Weisses Kreuz. Also thank you so very much for taking the time to leave this nice feedback. I was delighted to read that you enjoyed...More

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Dear Candy1763
Thank you for your request.
No we do not provide any rooms with air conditioning. We are a historical building. We are not allowed to install air conditions.
The bathtub in the suite is seperate from the... More

Dear Candy1763
Thank you for your request.
No we do not provide any rooms with air conditioning. We are a historical building. We are not allowed to install air conditions.
The bathtub in the suite is seperate from the bedroom.
Looking forward to hear from you.
Kind regards
Sarah Bossi Front Desk Manager.

Dear Guest
Thank you for your interest shown in our hotel.
We kindly inform you that we do not have any parking spaces as we are directly located in the beautiful oldtown of Lucerne.
For hotel guests it is allowed to drive... More

Dear Guest
Thank you for your interest shown in our hotel.
We kindly inform you that we do not have any parking spaces as we are directly located in the beautiful oldtown of Lucerne.
For hotel guests it is allowed to drive through the pedestrian area to the entrance of our restaurant to unload the luggage.
To park the car later on, we advise you the parking garage "Kesselturm" (Adress: Burgerstrasse 20, 6003 Luzern / daily ticket at CHF 25.00 prepayment)
or you can buy a 24 hour parking ticket for outside public parking at CHF 15.00 at the reception.
We are more than happy to welcome you to our hotel.
Please do not hesitate to contact us again for any further questions or wishes.
Kind regards from the old town of Lucerne
Lorena Herzog
Front Desk
Boutique Hotel Weisses Kreuz
Furrengasse 19
CH-6004 Luzern
Tel +41 41 418 82 20
Fax +41 41 418 82 30
contact@altstadthotelluzern.ch