FAQ

When will my order ship?

Orders ship in 1 to 3 business days. We do not ship on weekends or US Federal Holidays.

To ensure a timely delivery, please double check that your shipping address is correct. All shipping labels are printed directly from the information you provide us and we cannot be held responsible for an incorrectly provided address.

Do you ship internationally?

Yes. All items can be shipped internationally.

What shipping method do you use?

All orders are sent via USPS First Class Mail unless otherwise requested. Domestic shipping is 2 to 5 business days. International shipping times will vary and may take up to 2 weeks. Please note that we cannot be held responsible for items lost during shipment. Whenever possible we will supply you with tracking information. Unfortunately, most international orders, per USPS rules, cannot be tracked.

Do you accept returns?

If you are unsatisfied with your purchase or received an item damaged in shipment, please contact us within 7 days of receiving your purchase.

We make every effort to ensure that your purchase arrives safely but we know that sometimes things get damaged in transit. If you receive a damaged item, please send us a photo of the item along with a description of the damage. We can then issue you a refund or replacement.

If you are unsatisfied with your purchase, please contact us and you may return unused items to us within 7 days of receiving your purchase. You will be responsible for return shipping costs of all returned items. Once we receive the return we will issue you a refund for your purchase (less original shipping cost).