Our success is built on a strong set of values and a history of working in close partnership with clients and contractors to provide long term staffing solutions. We take a strategic approach based on trust, knowledge and support to supply expert consultants of the highest calibre.

Working at Michael Bailey Associates: Commitment, resilience, innovation, passion, honesty and integrity are the attributes that we look for in our employees. In return, we are committed to fully supporting our team as they develop their careers.

As a well-established international company, we offer outstanding career opportunities at all levels. We invest heavily in training, technology and infrastructure to create a working environment that drives success, and we offer a competitive rewards and incentives package.

Contracting for us: We are committed to providing the best support available for our contractors. With dedicated Account Managers working in partnership with clients and contractors, our reputation is extremely positive with both clients and contractors, enabling us to attract and retain the best talent available.

Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.

Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.

New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases