With hundreds of installations, PremiumSoft has a proven track record of designing the best hospitality HSIA solutions at the
best price with unsurpassed service and support. PremiumSoft provides the best
in hard-wired and wireless solutions customized to fit your specific needs. For
a complimentary HSIA assessment, please email us at
or call us today
at (520) 844-1138. For Best Western sites, we use SpeedLinks
compliant equipment.

Some of the High Speed Internet Access (HSIA) Solutions provided
by
PremiumSoft, Inc. are:

Combination of hard-wired connections in
guest rooms with Wi-Fi in common areas.

In the Hospitality industry, customer
satisfaction is the top priority. Guarantee a positive guest experience and
defeat the high monthly help desk costs associated with a Wi-Fi only solution by
providing hard-wired Internet connectivity to your guest rooms. Since the
introduction of High Speed Internet Access (HSIA) in hotels the research is
conclusive: Guests expect a secure, hard-wired connection in their room and view
access in common areas such as lobby, pool and conference rooms as an optional
convenience. Why send government employees requiring a secure hard-wired
connection and others experiencing Wi-Fi reception problems to the competition?

VDSL technology
distributes a secure broadband signal to your guest rooms over existing
telephone wiring for reliability comparable to CAT5. A VDSL modem is
positioned on the guest room desk, between the wall jack and the
telephone, to provide a readily accessible Ethernet connection for the
guest PC. This secure, “hard-wired” connection results in much fewer
guest complaints related to problems with the hotel LAN or the guest
PC. You now have a reliable “core” infrastructure with the flexibility
of complimenting the wired HSIA with your Wi-Fi Access Points. Most
importantly, the guest now has a convenient option if the
Wi-Fi access is problematic (he would no doubt prefer a secure
connection anyway). In any case, the guest experience is positive.

CAT5 provides the most
reliable and fastest connection. This is ideal in new building
construction, but could be limited in some existing buildings depending
on the layout and construction type of the building.

Wi-Fi has the lowest investment requirement upfront, but is the most
expensive to support. Wi-Fi access is the
ideal solution for restaurants, coffee houses, book stores, etc. where
the coverage area is limited and the
average time spent online is low. Wi-Fi solutions are also
available with built-in accounting features for those who want to charge the customer for HSIA. Although Wi-Fi
equipment and installation is less costly, support costs can run high
and is generally not the best solution for hotels when used
alone. Wi-Fi signal strength can very greatly with the reception largely
dependent upon the guest computer's Wi-Fi adapter. A hotel can have many
Wi-Fi access points providing 100% coverage with a strong
Wi-Fi signal, but if a guest has a poor Wi-Fi adapter, the hotel will be
blamed for the negative guest experience. Also Wi-Fi has a poor security
model which is why government employees must use secure hard-wired
connections.

Although a hard-wired
internet connection provides the best performance, security and most reliable customer
experience, many hotels choose to move toward 100% coverage with a
cost-effective, “blended” approach towards the industries ultimate goal of both
wired and Wi-Fi service. This is usually comprised of hard-wired connections in
the guest rooms and Wi-Fi access in common areas such as lobby, pool,
restaurant and conference rooms.

For a complimentary HSIA assessment,
please email us at
or call us today
at (520) 844-1138. For Best Western sites, we use SpeedLinks
compliant equipment