VIP Customer Care

You Outsource, We Manage, That Simple.

Born with an idea to focus on VIP customer service, we grouped together innovative thinkers and brilliant strategists to provide the best social media management and call center solutions. When you outsource your work to us, you can rest assured that your brand image will only get stronger by each passing day.

We are one of the most unique call centers in Florida, providing B2B and B2C customer support, outsourcing contact solutions, social media/reputation management, and telecommunication services with a white-glove VIP approach. Boost your sales and create customer loyalty with our dedicated team of trained specialists.

The wide range of business solution we provide includes:

Contact Center Services

Social Media Management

Reputation and Crisis Management

Consultation

Business Check-Ups

We don’t limit ourselves to just a few industries, we provide call center services to numerous industries including Consumer Electronics, Communications and Technology, Media and Entertainment, Healthcare, Travel and Hospitality, Retails, Startups, etc.

Why Choose NexGen as Your Partner?

We focus on achieving success with a ‘true’ partnership

We have carefully handpicked individuals to work on different operations for you

We organize frequent training sessions to improve service efficiency

We offer cost effective packages

We offer 24×7 call center solutions to your customers throughout the year