School cafeteria managers and other foodservice operators should look for the case code of 72491050xx and the product code of 665400 to further identify the recalled chicken patties. The recalled patties have the establishment number “P-20728” inside the USDA mark of inspection on their labels.

“The problem was discovered after the firm received a customer complaint on Feb. 13,” according to the recall notice.

“Pilgrim’s Pride distributed the product to institutions, including schools. Although the product was sold through the USDA commodity program, the introduction of the foreign material was due to an equipment failure at the facility.”

There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an injury or illness should contact a healthcare provider.

Customers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.

Consumers with questions about the recall can contact James Brown, consumer relations manager at Pilgrim’s Pride Corp., at 800-321-1470.