Following the company going into administration on 10th August 2018 and subsequent acquisition by Sports Direct, gift cards purchased prior to 10th August cannot now be redeemed online or in-store.

House of Fraser advise that holders of these gift cards send them to: Gift Cards, House of Fraser, 27 Baker Street, London, W1U 8AH

House of Fraser advise that replacement gift cards will be issued.

We would recommend that if you are sending any gift cards through the post that you make use of Royal Mail’s recorded or Special Delivery services so that you have proof of postage and proof of receipt should this be needed.

House of Fraser was founded as ‘Arthur and Fraser’ in Glasgow in 1849, later changing its

House of Fraser Giftcard

name to ‘Fraser & Sons’. The chain has expanded through acquisition to over 60 stores in the UK and Ireland. Former famous brands consumed into House of Fraser include Binns, Army & Navy Stores, Dickens & Jones.

Some House of Fraser stores trade under their traditional names, for example Rackhams.

The store offers a wide selection of premium label brands and has an innovative clothes sizing system on its website which can help to ensure clothes bought online are the perfect fit. House of Fraser offers free next day delivery to store for orders received before midnight.

Where can I check my House of Fraser gift card balance?

Following House of Fraser’s administration on August 10th and subsequent acquisition by Sports Direct, the gift cards cannot be used in store or online. House of Fraser have described this situation as ‘temporary’.

You can buy a House of Fraser giftcard at any of the UK House of Fraser stores.

You can purchase House of Fraser giftcards for delivery from their website: Gift Card purchase pages. Orders under £50 are charged £3 delivery.

You can also get House of Fraser giftcards from Voucher Express where the delivery fee is a lower £1.75, or from the Tesco giftcard store where the delivery fee is £1.50 up to £50, £2.95 over (in which case you’re better off getting direct from House of Fraser where the delivery is free for orders over £50).

Anything else I should know about House of Fraser gift vouchers and cards?

House of Fraser gift cards will expire 24 months from date of last load, e.g. card activation, top-up or refund. At expiry, any remaining balance will be lost. If you’re approaching expiry date but don’t want to spend it just yet, you could top up the card at the till at any House of Fraser store to prolong the validity period.

There are some products that House of Fraser sell that they will not accept Gift Cards as a method of payment for. Specifically, House of Fraser gift cards cannot be used to purchase white goods, large kitchen appliances, Bivolino custom-made shirts and Montgomery made to measure curtains, accessories and fabrics.