Satin Chinoise Jacket

All orders are shipped USPS. Ground shipping is free on orders of full-priced items over $500. Shipping fees will apply to orders under $500 and/or sale items.

For international orders, unless otherwise requested, tracking will not be provided. If you wish to track your shipment, an additional charge will be incurred. To request an international tracking number, send an email to info@tomenyc.com at the time of purchase with your order number included.

Processing shipments typically take 2-3 days. Please contact us for further inquiries.

We allow returns and exchanges on full-priced merchandise within 30 days of delivery. Items which have been worn, washed, or do not have the original tags still attached are not eligible for return/refund.

If you wish to request a refund or return an item, please contact info@tomenyc.com within the appropriate time period. Requests which fall outside of this period may not be eligible for a return/refund.

We reserve the right to cancel orders due to errors such as stock or pricing, in which case you will receive a full refund of the payment amount.

All 75% off sale items are final sale and not eligible for returns.

In order to exchange an item, please contact info@tomenyc.com within 10 days of receiving your item. Items which have been worn, cleaned or do not have original tags attached will not be eligible for exchange. In the event that we are out of stock of the requested replacement item you may be eligible for store credit.

Only regular priced items may be exchanged. Sale items do not qualify for exchange.

We take great care to protect your credit card and personal contact information when you shop with us. We operate our entire online store on Shopify servers, which means your entire shopping experience is secured with 256-bit SSL encryption over HTTPS.