AirTran postal address:

AirTran Inc.
Phoenix BlvdSuite 104Atlanta, GA 30349

Short Description:Through the effort and commitment of its experienced staff, AirTran formed as a way to fill a void when Eastern Airline went under. The company started from executive and staff of Sothern Airways along with former workers of Eastern Airlines. The first name of the company was ValuJet and then later changes to its current name. Throughout the company’s relatively short history, it started to transform the air travel through initiation, like the ticketless travel and low cost journey.

Official Website
Visit the official AirTran site http://www.AirTran.com/Home.aspxin order to reserve a flight, check into an existing reserved flight or check the status of a flight. The company recommends frequent flyers register for the A rewards program so that you can save cash while traveling. The company additionally enables customers to reserve hotel accommodations and rent automobiles.
When customers see the customer care page, they have the ability to find contact information, email the company using the contact us form along with read the General FAQs and A Rewards FAQs.

Customer Service E-Mail
We additionally asked if the company can barely serve peanut-based bites. The automated reaction state a customer care agent should respond within 48 hours.
Customers may also connect with the customer support team using the Facebook page or the Twitter page.

Our Experience
Although we joined with the customer support team rather rapidly, the automated system was perplexing. After we selected the choice to speak with a customer service representative, the system provided a laundry list of information not related to our call. When the customer service representative answered the call, we asked if the company charged a fee if we canceled our reservation.
The representative described this in the event a person cancels a reservation, they have been charged $75. Not what any customer wants to hear, but that is the policy of the business. Did you have a much better experience when contacting AirTran? Share your comments below.