Dispatch Information

Depending on the size and weight of your order, we will ship either DHL, GLS or by forwarding agency (Krage)

Shipping with a forwarder is usually carried when the item is over 40 kg in Germany and from 40 kg for other countries within the EU

Self-collection is not possible for logistical reasons

Express and desired date deliveries as well as delivery to mailboxes are also not possible

Information regarding calculation of the delivery date

With deliveries with GLS and DHL within the EU, we guarantee that up to 95% of paid orders we receive until 1pm on workdays will be dispatched to the delivering courier service on the same day. This assurance is valid for the Goldbrunn, MSW Motor Technics, Physa, Royal Catering, StaMony, Stamos Soldering, Stamos Welding, Steinberg Systems, Ulsonix and Welbach brands.

The deadline for the delivery begins with payment in advance on the day after the payment order has been issued to the transferring credit institution or in the case of other forms of payment the day after the contract is concluded and ends with the end of the last day of the deadline. If the last day of the deadline falls on a Saturday, Sunday or a public holiday recognised by the State as the place of delivery, the next working day shall be replaced by such day.

If you place an order with us within the scope of an order, we will ship the goods in a joint consignment, unless we have agreed otherwise with you. In this case, the total delivery time for the item of your order with the longest delivery time applies to the shipment.