The Center for Law and Computers and Distance
Learning welcomes you back to Chicago-Kent College of Law! As
most of you are aware, while you were away this summer we have been
upgrading the network and email systems to improve performance and
reliability, increase network and email storage space and lower
support costs. We are pleased to report that the majority of this
project has been successfully completed.

If you use a laptop/notebook, you
will need to configure it with the new system settings before you have
access to the new internal network.Special sessions
will be held to assist you with that process. Sessions will begin promptly
at the scheduled time. To ensure that your laptop is set up with
everything you need, you must attend one of the sessions.
Twelve sessions have been planned between the dates of August 2 and
August 31, 2000. The sessions are scheduled throughout the day and
evening and each will last approximately three hours. Please plan
on being in attendance for the full length of the scheduled time.

Please bring the following items
with you to the configuration session:

· Laptop computer,
manual, and AC power supply

· Any Windows OS or
other setup related CD's that came with the laptop

· Any CD's for any
applications that came installed from the factory or were installed by
you - please include any Office 2000 CD's you may have obtained from
the CLC

· For computers with
multiple drives, bring both the floppy and CD/DVD ROM drive

· Ethernet Card

· Any diskettes or
CD's that came with the ethernet card (drivers)

· 10BaseT ethernet
cable

· Any CD's for any
Microsoft applications that are installed on the laptop

By now, you should have access your new Kent
email accounts. If you are not sure of your new password or how to
access your email account, please contact Technical Support at
312.906.5300 orhelpdesk@kentlaw.edu.

·Changing
Your Password:

To change your password back to the one you had
prior to the migration or to select a new one:

Please feel free to contact Technical
Support any time we may be of assistance to you with technical
issues:

Technical Support Help Desk Hours of
Operation:

Room 525

Monday-Thursday: 8:30 a.m. - 6:00 p.m.

Friday: 8:30 a.m. - 5:00 p.m.

Email:helpdesk@kentlaw.edu

Phone: 312.906.5300

Fax: 312.906.5165

To assist you in becoming acquainted with some
of the communication and collaboration tools available with our new
cutting-edge infrastructure, a variety of technical training classes
will be offered throughout the year. We recommend that you sign up
right away for one of the Microsoft Outlook classes scheduled
during the first few weeks of classes.

CD ROM distribution centers will be set up
outside each laptop configuration session and obtainable through
Technical Support - Room 545 - after that. Each student is allowed to
purchase one copy only for the price of $25.00. Please bring your
student ID or other photo ID with you to purchase a set.

New Computer Systems

Over the July 4th Holiday, the entire infrastructure for computing
at Chicago-Kent was migrated to new network servers, a new operating
system and new e-mail servers. We are now using Microsoft Exchange as
our e-mail system and Outlook as the default e-mail client software.
For more information about Outlook and our migration go to http://webmail.kentlaw.edu.

The CLC main office is Room 525.

Hours of Operation

Monday -- Thursday 8:30 a.m. -- 6:00 p.m.

Friday 8:30 a.m. -- 5:00 p.m.

When you have a question or need help, please email us at HELPDESK.
HELPDESK is your main link to computer support. When your message is
received, one of our Customer Service staff members will respond to
you at their earliest convenience. If your email is inaccessible,
please feel free to call us at 6-5300 or stop by room 525.

Printing on KENTNET

Equipment:

The principle printers in the KENTNET system are Hewlett-Packard
LaserJet 8000N Printers. There is one printer in each lab, which is
set up as the default printer when you sign on in that lab.

Individual Student Printing Accounts

The CLC is in the process of upgrading the print accounting system.
A notice will be sent via e-mail and posted to the Web describing how
to use the print accounting system once the user interface has been
completed. What follows here are the policies that will be implemented
when that new system is initiated.

Each student receives 400 pages of printing per semester. Any
printing past 400 pages will be charged to your student printing
account at 5¢¢ per page. You must settle your student account with
the BURSAR'S OFFICE before receiving your 400 page allotment for the
following semester. Students with outstanding balances will have their
Kentnet accounts deactivated until the balance is paid.

If you have printed work for a faculty member, print out a detailed
balance and have the faculty member sign for their pages. Present the
signed balance sheet to the HELPDESK in the Center for Law and
Computers (Room 525). Your print account will be credited accordingly.

LEXIS-NEXIS, WESTLAW, and eLOISe printing are automatically
directed to the Document Center printer. Payment for Document Center
printouts is required when you pick them up. Graduating students with
a delinquent printing balance will NOT receive their diplomas until
the accounts are paid in full.

Please report any problems with printers or printing by E-mail to
HELPDESK.

E-Mail Stations

The E-Mail stations located throughout the building are intended to
allow students convenient and quick access to E-Mail and to the
Record. Please be considerate to your fellow students when using these
stations. If you want to compose many or long E-Mails, or browse the
Internet at length, please use one of the computer labs in the
library. Thank you for your cooperation.

NEW VIRUS DETECTION SOFTWARE - Version
4.0.34

As always, it is a good idea to update the virus protection
software on your personal computer periodically to catch any new
viruses that are out there. Since we have a volume license to McAfee
Virus scan, all students can install copies of this software onto
their computers for free. (Thus, no excuse not to do it!)

To install the latest version, go to Room 525 and borrow the MCAFEE
version 4.0.34 software to install on your machine. There are a
limited number of CD's available, thus there is a 24 hour loan period.
After you install the latest version, you need to scan your machine
for viruses. This is very important because the program does not
automatically do this. To scan your machine, go to Start - Programs -
Mcafee Virus Scan. The default is automatically set to scan Program
files only, so make sure you select ALL Files, then click on scan now.
The scan will take about 10 minutes, depending on how many files you
have.

Online Student Directory

The Student Directory is now available online! You can see it at
http://ck.kentlaw.edu/directory/index.html. The Directory includes
everyone that did not submit a privacy form to the Registrar. Also, it
is currently only available within the building to protect your
privacy.

You can also reach the Student Directory by going to Chicago Kent's
Internal Web Page and choosing Student Directory under Administrative
Resources.

FYI: Network Maintenance

Regular general maintenance of the network is necessary to ensure
greater performance, both in terms of speed and the prevention of any
serious problems. To achieve these goals, the Center for Law and
Computers will periodically take down the network to perform this
maintenance. Every attempt is made to schedule maintenance at times
that inconvenience the least amount of users.

Electronic Casebook Availability

If your class has an electronic text, you will be notified by email
as soon as it is available.

The email will include specific instructions how to download and
install the texts. Some of these texts require you to purchase the
printed versions of the materials as well (the electronic texts are
available at no cost) so you will have to prove purchase of the
printed text in order to gain access to the electronic text. The
specific procedure will be detailed in the email letting you know your
texts are ready.

Computer Labs

There are three computer labs in the school: one on the ninth floor
of the library and two on the seventh floor inside the library. All of
the labs feature Pentium II or Pentium III-based machines running
Windows 98. We have DOS, Windows 3.1 and Windows 98 programs running
on our network. In addition, there are E-mail stations located
throughout the building.

From time to time, the law school schedules classes or exams in the
labs. At those times, a sign will be posted on the door of the lab. If
you have any problems getting onto KENTNET from any computer, call the
CLC at extension 6-5300 from any black house phone. House phones are
located between the public telephones on every floor.

Lab 900 is on the ninth floor of the library at the west end of the
building and has 12 computers. Turn left when you enter the library
through the ninth floor entrance. The printer for the ninth floor lab
is in Room 986, in the corner of the area.

Lab 700, the large, glass-walled room on the seventh floor of the
library, is the largest lab, with 30 computers. This lab is sometimes
used for larger research classes and it is always used for exams.
LEXIS-NEXIS and WESTLAW representatives conduct office hours in Lab
700. The schedule of their office hours will be posted weekly in the
Record. They can help you with online research questions.

Lab 760, also on the seventh floor of the library, is equipped with
20 computers. It is often used for research classes.

Security and Proper Shutdown of Lab
Computers

In order to secure your login name and password, it is important to
log out completely so that the next individual who sits at that lab
computer is prompted at the login screen to enter their own login name
and password. To shutdown properly, prior to leaving any of the
computer labs, logout and close all programs utilized, click START
(located on tool bar in the bottom left corner of the screen) SHUTDOWN
| RESTART.

Commonly Asked Questions

Q: What is the URL for Chicago-Kent's internal web page?

A: It's http://ck.kentlaw.edu.

Q: What is the website address to get my grades?

A: Go directly to http://ck-info.kentlaw.edu or go to http://ck.kentlaw.edu/
and click on the link labeled Chicago-Kent Student Information System
(Online Grades).

Q: What do I do if I can't find my pin number for the online grade
system or if my pin number is not working?

Student Workers Needed – Technical Support
Assistant

The Center for Law and Computers is seeking
part-time employees in the Technical Support Help Desk area.
This position performs front-line customer service via telephone,
email and in person for Chicago-Kent College of Law. The Technical
Support Help Desk resides on the 5th floor of the downtown
campus.

Working with the Director of Network Services and
Technical Support Specialists, the Tech Support Assistant’s duties
include operating the Help Desk; retrieving emails, voicemails and
memos; gathering background information regarding service requests;
tracking and compiling reports of requests; laptop configurations for
students; software installations and maintaining the printers in 3
student labs. Knowledge of software/hardware installation and
maintenance, basic technical trouble-shooting skills and a very strong
focus on providing first-rate customer service is required.