Frequently asked question: Comics, puzzles, e-editions and more

View full sizeBirmingham Community News Director Staci Brooks meets with reporters on Oct. 1, the first day of the new Alabama Media Group.

We received a number of questions today in our live chat about the Alabama Media Group. Below are the most frequently asked questions from that chat, and our answers:

Why are you making this move now?

Our communities are increasingly becoming more digital, and this is true for the media business, too. Many of you, our readers, are now becoming users of our digital products, and you've told us you’re going online and on your phones every day for local news and information.

This new digitally-focused organization will bring together the quality journalism of The Huntsville Times, The Birmingham News, The Press-Register and the power of AL.com, ensuring communities across Alabama have 24/7 access to what’s happening locally and in their world.

The most comprehensive news and information will be at your fingertips at home, online or on the go, offering real-time updates and the ability to participate in the conversations important to you and the community.

Where can I find comics, games and puzzles on AL.com?

Comics can be found at al.com/comics, and puzzles and games can be found at al.com/puzzles-games. These are not the same set of comics, puzzles and games that appear in your print newspaper. However, you'll still get seven days of comics, games and puzzles that you're used to getting in our print edition. In the Wednesday newspaper, you'll have Monday, Tuesday and Wednesday comics, puzzles and games. On Friday, you'll have Thursday and Friday. On Sunday, you'll have Saturday and Sunday.

Where can I find updated obituary information?

On days when there is no print edition, you may call our new audio line for death notices by dialing (800) 283-4247. Information will be updated daily. Prompts allow callers to select the city and then to
sort by first letter of last name.

E-editions are available on the days we deliver: Wednesday, Friday and Sunday. Real-time news will still be available 24/7 at AL.com.

Do I have to pay for your app?

The Birmingham News, The Huntsville Times and The Press-Register have apps for their e-editions, and those are available by subscription. You can start a subscription through the app, or you can go to alabamamediagroup.com/subscribe. The AL.com iPad, Android and iPhone apps are free.

I have a question about my subscription. Who do I talk to?

The customer service contact numbers are listed below. We're getting many calls and emails today, so we appreciate your patience. When you call, you will be given a wait time, and an option to have a customer service representative to call you back if you don't want to sit on hold.