Guest

Guest

Immediately after Windows starts, navigate to the printer spool
directory and delete all files found there. Restart Windows and try
printing.

The default spool directory is
c:\Windows\System32\spool\printers\

Let us know.

Tom
MSMVP
Windows shell/user

"pj" <anonymous@discussions.microsoft.com> wrote in message
news:20b301c4ae68$99f35770$a301280a@phx.gbl...
:I have a document in my print queue (created from
: Microsoft Digital Image program) and it won't cancel out
: of the queue. It's status is "Deleting - printing". It
: prevents anything else from printing.
:
: I have turned off the printer but that does not do
: anything.
:
: Any suggestions?