We've already received the same answer from your support.
However they also stated that buying licenses above a certain amount could get features developed, so we're having our customer, who exceeds this limit contact their account manager

I think that the meaning of communication you received is that the development of new features on demand can be accelerated in the face of a customer commitment to purchase a license or to sponsor the development.

Currently, the 7.6.3 version is almost ready for release, so you'll have to wait a while to be able to use this feature
(of course we can create patches)