Scott, I have a few questions. I'm trying to figure out why my internet connection is going slow. To be more specific certain pages are just taking and extra long time to load fully. I've tried Chrome, IE, and just recently installed Firefox to try that out for the first time. They seem to have the same issue. I have been using Open DNS and I tried going back to my regular ISP Dns servers and the issue remains. I do have a fairly old D-link router, but I don't think though could be the problem because pages loading slow would have to do with DNS correct?. There could still be a problem with the hardware connections to the router though right? We have had some bad weather lately, with ice, sleet, and freezing rain...Maybe that could be causing issues?.

Next I was going to try connecting directly to the cable modem, which has a built in router anyway. Before I try this though, am I headed in the right direction diagnosis wise?. All PCs have the same issue, so I don't think it's a computer problem.

FatGuy

Post subject: Re: D-link Dir 655

Posted: Wed Jan 25, 2017 11:26 am

Joined: Tue May 08, 2007 8:54 pmPosts: 1596

Now it's going fast again. It's very strange because it's not a consistent problem. At my wife's job supposedly they are having the same issues and they also use Time Warner Cable/Spectrum internet service.

Scott

Post subject: Re: D-link Dir 655

Posted: Wed Jan 25, 2017 3:27 pm

Site Admin

Joined: Sun Feb 04, 2007 11:44 amPosts: 5996

It could be ISP or local hardware related. Changing/eliminating any suspect hardware and re-testing can help to confirm or deny if the problem is local or ISP related.

FatGuy

Post subject: Re: D-link Dir 655

Posted: Thu Jan 26, 2017 6:36 pm

Joined: Tue May 08, 2007 8:54 pmPosts: 1596

Well I disconnected the Dir 655 and connected just threw the cable modem/router and had the same problem. Guess I'll have to exchange this cable modem again at the local office and see if that helps. My last one would lose connection a lot, this one doesn't but loading certain pages have been painstakingly slow.

FatGuy

Post subject: Re: D-link Dir 655

Posted: Thu Jan 26, 2017 7:20 pm

Joined: Tue May 08, 2007 8:54 pmPosts: 1596

I contacted TWC support and they had me run a ping and tracert. For Newegg.com I was getting 75% packet loss and I just did it again and got 100% loss. So I don't know. They set up a technician to come tomorrow to check things out. It's only certain websites that will load really slow.

Scott

Post subject: Re: D-link Dir 655

Posted: Thu Jan 26, 2017 9:40 pm

Site Admin

Joined: Sun Feb 04, 2007 11:44 amPosts: 5996

Let me know what you find! Scott.

FatGuy

Post subject: Re: D-link Dir 655

Posted: Fri Jan 27, 2017 1:33 pm

Joined: Tue May 08, 2007 8:54 pmPosts: 1596

Well the guy just left. He replaced some of the equipment outside the apartment building and said a lot of the equipment outside was bad and outdated.

Still gettin 100% packet loss from Newegg, but I'm guessing that's a problem with the newegg website. We'll see how things go from now on. Hopefully there won't be anymore slowdowns.

FatGuy

Post subject: Re: D-link Dir 655

Posted: Fri Jan 27, 2017 1:36 pm

Joined: Tue May 08, 2007 8:54 pmPosts: 1596

Scott when you ping newegg.com do you get packet loss?

FatGuy

Post subject: Re: D-link Dir 655

Posted: Fri Jan 27, 2017 2:16 pm

Joined: Tue May 08, 2007 8:54 pmPosts: 1596

Maybe I will replace my router just because it is so old. Any recommendations Scott?.

Scott

Post subject: Re: D-link Dir 655

Posted: Fri Jan 27, 2017 2:19 pm

Site Admin

Joined: Sun Feb 04, 2007 11:44 amPosts: 5996

I get no packet loss with a 25ms average round trip. I still recommend the DIR-655, it has received design improvements over the years and the current RevC model is better than the previous ones. I've seen several of the older ones literally "wear out" and begin failing after a few years (probably bad caps) so a replacement may be in order. Scott.

FatGuy

Post subject: Re: D-link Dir 655

Posted: Fri Jan 27, 2017 5:06 pm

Joined: Tue May 08, 2007 8:54 pmPosts: 1596

Ok so I just got another different cable modem from the TWC/Spectrum office. I connected it directly and didn't connect to the router.

So I also went into safe mode with networking and I get the same results. Newegg.com loads fine and everything though. It's just a little slow. Oh I also changed out the RJ45 cable. So to me this says its not the router and it's not my connection, not security software....So I don't know really. Maybe somewhere along the line a "node" is down or something.

Scott

Post subject: Re: D-link Dir 655

Posted: Sat Jan 28, 2017 11:32 am

Site Admin

Joined: Sun Feb 04, 2007 11:44 amPosts: 5996

If this only happens when you ping Newegg.com (but not other sites) then I would agree. Scott.

FatGuy

Post subject: Re: D-link Dir 655

Posted: Sat Jan 28, 2017 2:11 pm

Joined: Tue May 08, 2007 8:54 pmPosts: 1596

Yes only with Newegg.com. I did find one other site that did it but now it's fine. It's a site my wife uses often for work and she says it's always up and down anyway. After the tech left the internet has been seemingly faster and more responsive loading pages at all times of the day.

FatGuy

Post subject: Re: D-link Dir 655

Posted: Sat Jan 28, 2017 2:13 pm

Joined: Tue May 08, 2007 8:54 pmPosts: 1596

Might still get a new router though, only because of the age of the one I have now. Parts for my new pc come first though.

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