Create a location map of the area of interest, highlighting the area of interest (an example of a sufficient map would be a Google Earth screen shot with the area of interest identified or highlighted) and attached to request form.

Send the request form and location map to [email protected]. Questions can also be directed to this address.

When the requested engineering records are identified, City staff will email the customer a hyperlink that will allow them to directly download the requested information from a City FTP site. If the cumulative file size of the requested records is small (less than 12 MB) they may be delivered to the customer via e-mail attachments.

For most record requests the turnaround time is approximately one working day. Large requests my take longer.