This has been resolved. If you are unable to access the user interface please either operation in incognito mode of your browser, or clear your browser cache to resetablish a connection to LoanPro service.

Our team will continue to monitor all services.

Regards,

Simnang Programming Team

Posted 4 months ago. Oct 10, 2018 - 16:45 MDT

Update

We have identified that the issue is isolated to a few regions in AWS CloudFront. This means that the API is fully operational & the impact of the outages is limited to the User Interface of LoanPro intermittently in a few regions in North America & Asia.

Our team is working to resolve these issues, thank you for your patieence.

Regards,

Simnang Programming Team

Posted 4 months ago. Oct 10, 2018 - 16:27 MDT

Identified

LoanPro has identified intermittant system outages resulting in page reloads & white screens. Our team it working to resolve this issue.