In order to make sure that people will be benefitted through the live support services and will reach out to the company. It is better to place the chat window in an easy tor each way and at a point where people can see that the service is available.

When there is no such indication and the live support service is hidden in a tab or when people have to open a new tab to search for the chat service option, it is quite sure that they will not bother to talk and will turn to a company having more reachable services and easier chatting options.

It is important to note that your chat service window should prompt on the page that the visitor is visiting.

Also, if you have the chat bot enabled on the website it may also help in giving the customers a chance that they can send the details through mail.

Most websites also have a contact us [age that is also a good choice to help the visitors connect through various resources like phone calls, live chat or sometimes through email services as well.

There is also a solution used by the websites to provide a prompting sound or a click when they land on the website to assure they know that there is also a support service available in case if they need to obtain information or need some help in getting to know more about the services provided by the company website.

Privacy Policy

Please note we may provide content or links from or to other web sites through our web site. This privacy policy does not apply to these other web sites and we recommend that you review the privacy policy at each web site to determine how that site protects your privacy.

The Information We Collect

We do collect web site usage information from visitors to our site. This information is used for statistical purposes and helps us to evaluate how visitors use and navigate our web site including the number, frequency and length of visits to each page. We are then able to improve and further develop the web site.

For security reasons we use software programs to monitor network traffic and identify any unauthorized attempts to change or upload information, or damage the system.

We collect personal information when you request services from us. Generally we will tell you why we are collecting information when we collect it and how we plan to use it or these things will be obvious when we collect the information. When we collect personal information such as your name, email address, telephone number it will usually be for the purpose of providing goods or services that you have requested and if the law requires us to, we will seek your consent to collect it. We may share your information with other companies within Australia for the purpose of providing goods or services that you have requested.

We also keep records of communications such as requests. We do this to make sure your requests and any issues you bring to our attention are attended to promptly and correctly.

Our Use of ‘Cookies’

‘Cookies’ are pieces of information that our web server transfers to your computer’s web browser for administrative reasons. Cookies do not personally identify people, rather they identify a computer, server and type of web browser. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your e-mail address or any other personally identifiable information. The information within the cookie is encrypted.

You can adjust your computer browser settings so that you are informed when a cookie is being placed on your browser. You can also set your browser to decline or accept all cookies.

The only cookies used on this website are for tracking purposes with Google.

Access to Personal Information

You have a right to access most personal information we hold about you and if we deny access in some circumstances we will tell you why. You may be required to put your request in writing for security reasons. We reserve the right to charge a fee for searching for, and providing access to, your information.

Your Information on the Public Record

There are numerous public records, such as birth certificates, judgments and orders, naturalisation records, ownership registrations patents and trademarks to name but a few. The Trade Marks Act, Patents Act, Designs Act and Plant Breeder's Rights allow public access to certain documents.

How to Contact Us

If you have any questions in relation to privacy, please contact us using our online form at [email protected]

Changes to Privacy Policy and More Information

We may need to change our privacy policy to take into account new laws, technology or changes to the way we provide our services. We will post any changes on the website or notify users by other means so that our clients are always aware of the information we collect and how we use it.