The milestones of digital transformation

Bring your BSS & OSS together to face the challenges of tomorrow

Over the past years, telecom companies have been implementing various BSS and OSS applications, in order to meet the demands of the market. This is how communication service providers reached the point at which their IT environments are built of dozens of separate, often even overlapping systems, developed at different times, for different customer segments and for different purposes.

Today this has become the main challenge for telecom companies standing on the threshold of the digital era. The list of issues resulting from inconsistent, patchy BSS/OSS architectures includes lack of efficient information flow between the systems, information about the customers and products being scattered among various applications, delays in introducing new technologies and service types, long service delivery times, and insufficient network and service quality.

Communication service providers have to overcome these obstacles by consolidating and simplifying their BSS/OSS architectures and automating crucial business processes. They need modern tools to enable them to offer any kind of service to any type of customer. This kind of an agile, efficient IT environment means greater business agility, higher competitiveness, shorter service delivery times and a happy, loyal subscriber base.

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Embark on a journey through the Milestones of Digital Transformation with Comarch!

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