Employee Spotlight: Jenn Steere, Director of Operations

If there’s one thing we’re proud of at The Modern Connection, it’s our incredible team. And we want to give you the chance to learn more about each of our talented and social savvy team members. Each month we’ll be interviewing a different team member about what they do at The Modern Connection, and in their spare time.

February’s employee spotlight focuses on Jenn Steere, Director of Operations. Read on to learn more about her role at TMC!

What is your position here at The Modern Connection and what do you do?

I’m the Director of Operations here at TMC. I have my hands in a little bit of everything, from new strategy development, team development, human resources, client onboarding, and client work. All of this definitely keeps me busy and wouldn’t be possible without such an amazing team. I love being the sounding board for the team and lending a hand to make their lives easier wherever I can.

What did you do before working at The Modern Connection?

Before working at The Modern Connection, I was an Online Merchandising Manager at Polywood, LLC, an outdoor furniture company in Syracuse, Indiana. I helped develop their social media team and of course expand their presence on sites such as Wayfair, Joss & Main, and Amazon.

How did you learn to do what you do?

I have a Bachelors in Marketing Communications from Mary Baldwin University in Staunton, VA. So I knew marketing was a passion from the start! Since, my career has been a mixture of marketing, social media marketing and development, human resources, management, and business development. I’ve been fortunate to be given the opportunity to do what I love and also explore other facets of business in the process. I enjoy being thrown into the mix and finding my bearings. It’s during this approach, where I continue to grow and learn, which of course is a never-ending process. I’ve also been fortunate enough to have some great mentors along the way.

What is your favorite project you’ve worked on at The Modern Connection?

Team development and building out new processes that make sense for the team and those that are most effective for the business has been the favorite aspect of my job. Not one project comes to mind but many where we have worked together as a team to ensure our clients are receiving the best possible outcome of our marketing efforts on their behalf.

What do you love about working at The Modern Connection?

That’s easy! The team. We have a group of talented young professionals who are eager to learn and grow in their roles. I also love that we learn something new every day because our industry is constantly changing.

What is your favorite quote that applies to your work?

I have 2!

“Everyone you will ever meet knows something you don’t” – Bill Nye

“What is learned out of necessity is inevitably more powerful than the learning that comes easily.” – Malcolm Gladwell

What do you enjoy doing outside of work?

I enjoy cooking new recipes, reading, exploring new areas of Charleston, perusing furniture or home decor boutiques, spending time with friends and family, and of course, spending time with my husband, Colby and our two kitties.

Chloe West is the Digital Marketing Manager at The Modern Connection. Her role encompasses many different tasks, included website design, client management, and the creation of TMC Academy, our DIY training suite. In her spare time, she loves to spend time Downtown and hang out with her awesome four-year-old. Connect with her on Twitter @ChloeWest28!