NOTE PASSWORD CHANGE: as part of the migration you will need to change your password. This can be done at any time from now until your email is schedule to be migrated. The easiest way to change your password is using: https://mypassword.dit.ie

Remember you have two options to log into your email. If you choose you can continue using your email client (outlook, thunderbird etc) to send and receive email. With this method the user experience will not change, you will send and receive email the same way you always have.

Click the down arrow next to the "Discard draft" icon at the bottom of your compose window.

Click Check spellingIf there's a misspelled word, it will be highlighted in yellow. Click the misspelled word to see Gmail's suggestions for similar words.Select a suggested word from the list to replace the misspelled word.

Click Settings in the upper-right corner of your gmail window and, on the General tab, scroll down to Conversation View.

If Conversation View is off, new messages won't be grouped into conversations, and any existing conversations are ungrouped into separate messages.

If Conversation View is on, you can't separate the messages in a conversation. However, if you want to send a reply but don't want it to be added to the conversation, you can simply change the subject line in your reply.

Actually, Gmail doesn't use folders. To help you organize your mail more effectively, Gmail uses labels instead. Labels do all the work that folders do, but with an added bonus: you can add more than one label to a message.

How to create a label that you can add to any of your messages?

On the left side of the page, click More at the bottom of your labels list. (If you don't see "More," grab the gray dividing line with your cursor and drag it down to show more labels.)Click Create new label Type the name of your new label and click Create.You can also create a new label for a message in your Inbox by selecting the checkbox next to the messages, click the Labels button above your message list, and then clicking Create new

How to create a sub label?

You can add a sub-label beneath a label to create a hierarchy. This can be done in two ways.1. When creating a new label, you can make it a sub-label underneath another label that's already in your account by checking the box next to 'Nest label under' and selecting which label you'd like to nest it under.2. You can create sub-labels by hovering your cursor over an existing label on the left side of your Gmail page, clicking the down-arrow that appears next to that label, and selecting 'Add sub label'.

You can use the search function in gmail to search for a word or multiple words that appear anywhere within the message you want to locate.

Simply type the word you are looking for in the search field and click the search button.

Your results will be displayed with your search terms highlighted in yellow within the message.If you're having trouble finding the result you want, you can refine your query by clicking the small arrow in the search box, and entering your criteria in the appropriate fields.

Note: Gmail doesn't recognize special search characters like square brackets, parentheses, currency symbols, the ampersand, and asterisks.Gmail will also search within attachments where possible, so your search may return items without the search terms in the message text.

Gmail doesn't have a sort feature. In stead of sorting emails you search for them using the search bar.

If you want to find emails from a colleague type your colleagues name in the search field and all emails To, From and containing that name will be displayed. Select the pull down arrow of the search field for more advanced searches.

Open your gmail email Click the gear icon at the top right of any Gmail page Click Settings Scroll down to the 'Signature' section and enter your new signature text in the box. You can format your text using the buttons directly above the text box. Click Save Changes at the bottom of the page Please note: Staff are encouraged to include an Irish version of their signature. For further information please contact Oifig na Gaeilge at gaeilge@dit.ie

Open your gmail emailClick the gear icon at the top right of any Gmail pageClick SettingsFrom the General tab, scroll down to Out of Office AutoReply.Select Out of Office AutoReply on.Enter the date, subject and body of your Out of Office message.If you've enabled a personalized signature in your settings, Gmail will automatically append it to the bottom of your out of office response. No rich formatting, including images, will be included.Click Save Changes

Click Mail in the top left corner and then click ContactsClick the New Contact button in the top-left cornerEnter your contact's information in the appropriate fields. Any information you add will save automatically.

Automatically added contacts

Email addresses are automatically added to your Contacts list each time you use the Reply, Reply to all, or Forward functions to send mail. Each time you mark a message as 'Not Spam' your Contacts list is also automatically updated so that future messages from that sender are received in your inbox. Look for automatically added contacts in the Other Contacts group on the left side.

Please note: Please add your name and email address as a contact in your own contacts list. This will be useful if you are creating a calendar event and inviting attendees. By doing this event invitees will receive your event request from 'firstname surname' rather than, staffNo.@dit.ie

Before using your calendar please add your name and email address as a contact in your own contacts list. By doing so, event invitees will receive your event request from 'firstname surname' rather than,<staffNo>@dit.ie

From the menu on the left-hand side click More to expand the label list

From the menu on the left-hand side, click Spam to display a list of emails that the automated filtering system has determined should not be immediately delivered to your inbox. You will see a list of all emails that have been marked as potentially dangerous or fraudulent. Place a tick in the box to the left of the mail you want to release from spam, and click Not Spam. Please note: once a mail is designated as Not Spam it will be released into your Google mail folder. To view the mail click Inbox in the menu on the left hand side.

What is SPAM?

SPAM is unsolicited email messages that are usually sent in bulk to an indiscriminate set of recipients. These messages can cause security threats and other problems to our network if they are left unchecked. By scanning email and by having an email filtering system, these unwanted and potentially dangerous email messages can be separated and held in quarantine, therefore not causing any risk to our networks.

Why are some emails marked as Spam?

DIT's automated email filtering solution helps detect spam by identifying viruses and suspicious messages, finding patterns across messages, and learning from what other email users commonly mark as spam.If you click your Spam label and open one of the messages, you'll see a message at the top with a brief explanation about why that particular message was placed in Spam. Use this information to protect yourself from potentially dangerous or fraudulent messages and to better understand why a message was or wasn't marked as spam.Further information on SPAM is available here:

How do I access a regular SPAM quarantine report?

You can now monitor your spam email on a real-time basis, removing the need for a regular report of any spam that may have been sent to your inbox.

How do I delete any SPAM sent to my email address?

You can either delete all spam email by selecting Delete all spam messages now or by opening a specific spam email and choosing the Delete forever button at the top of the email.

An email is showing as SPAM but is genuine. How do I access it?

Open the email and click the Not Spam button at the top of the email. It will now be delivered.

How long are SPAM emails kept in quarantine?

Messages that have been in Spam more than 30 days will be automatically deleted.

Printing

Datapac Scanner/Copier/Printers are located in Libraries and areas close to computer laboratories or open areas where wireless networks are most commonly used by students. Print jobs are held on the system for twenty four hours before being automatically cleared. During this period, the prints may be released on any device at any campus.

Touch Pull Print on the screenEnter your Student number, you can do this by typing it on the printer keypad or Touch Screen, or by scanning your Student Card.Enter your 4 digit PIN on the keypad or Touch Screen.Select your print job by using up/down scroll keys on the touch screen and checking the box to the left of the document you want to printPress OK to select print job Press Return to print job or C/Ce to cancel job

When you are finished printing your document please log off the printer using the yellow button on the keypad. View Datapac's How to Print Video

Touch Copy on the screenEnter your Student number, you can do this by typing it on the printer keypad or Touch Screen, or by scanning your Student CardEnter your PIN on the keypad or Touch ScreenCopier is now activated and ready to use

When you are finished copying your document please log off the printer using the yellow button on the keypad.

Touch Copy on the screenYou will be asked to enter your Student number, you can do this by typing it on the printer keypad or Touch Screen, or by scanning your Student CardEnter your 4 digit PIN on the keypad or Touch ScreenChange Paper Selection from Automatic to A4Change Content Orientation from Portrait to landscape.Change Original Size from B4 to A3.

Touch Email on the screenEnter your Student number, you can do this by typing it on the printer keypad or Touch Screen, or by scanning your Student CardEnter your 4 digit PIN on the keypad or Touch ScreenTouch "more options" tab at the end of the screenScroll down until you find "Job Build"Change the job build option from off to on

When you are finished scanning your document please log off the printer using the yellow button on the keypad. You must have a non zero balance in your Printing account to allow scanning to work.

How to print from your mobile device

There are 4 methods of mobile printing available

Print by installing print drivers*

Upload your document to print

Copying a web address to print

Emailing your document to print

‌‌ * Install print driver for Windows\MAC is the preferred print method because it is the only method that allows printing from any program that supports printing and it allows you adjust printing preferences such as A4 \ A3, B&W\ Colour.

Getting started

To print using any method click the following link http://ditprint.ie and click "Click Here to Access Mobile Printing". Login to the Datapac Mobile Print Login using the following credentials:

Username: Student / Staff number

Password: 4 digit printing PIN

NOTE:For all methods of printing, if you send any job which has colour, you will be charged at colour rates. Printing preferences can only be changed when printing using the Print driver.

1. How to Print by Installing print drivers

This option enables you to print from your Laptop or MacBook. This will allow printing from all applications, i.e. Microsoft Office and will allow you to select your printiing preferences such as black & white or coulour printing, double sided ro single sided, A4 or A3.

Click Install Print Driver for Windows \ MAC

Follow the instructions to install the driver

When you need to print a file, Click File - Print and then Select DITDriverPrint

Note: if you send a print job to the printer which has colour, you will be charged at colour rates. For driver printing, should you only need the job in black & white do the following:

3. How to print by copying a web address to print

4. How to print by emailing your document

Click Email your document to the print system

Your default email client will automatically open and allow you to attach your file to be printed

or

If you are using your student web based Google email, copy the Default email address or the Option 1 email address into the "To" field of a new email. Then attach your document and send. This will email the attachment to your print account.

Go to www.ditprint.ie and enter your Student number and 4 digit PIN number to login. Click setup. If your PIN is not working or you have forgotten your PIN number please contact Datapac directly using the contact information in the "Need help" section

If your account is incorrectly saying credit too low, this means that your printing account has gone into reserve as a protection on your account because there was a loss of service during the print job. If this does occur please contact the Datapac helpdesk to get your account unlocked.

The printer will automatically log you out after 30 seconds of inactivity. However when you are finished with the printer you should manually log yourself out by clicking the yellow logout button on the keypad to avoid the next users accidentally using their credit.

When photocopying a large number of documents, you must touch copy on the touch screen, Enter your student number and your 4 digit PIN number. Place the paper for photocopying on the top feeder, face up and press the green start button.

Telephony

Every telephone on the 402 network is programmed with a Call Category between Category 1 and 5. The category of an extension determines what numbers can be dialled from that extension.

Cat 1 : Internal access only

Cat 2 : Local Dublin

Cat 3 : Mobile and National

Cat 4 : United Kingdom

Cat 5 : Worldwide access

By default, extension are set to Cat 2, Dublin numbers only. Information Services can issue staff members with a PIN code for their extension so that they can dial additional numbers without going through the Central Switchboard.

Requests for PIN codes must be made in writing to the Service Desk. When requesting a PIN code, staff must

Apply in writing to the Service Desk

State your Name, Extension Number, Location and a Business Reason for the request

ICT Services will then seek authorisation from the Finance Directorate

Once the request has been approved, ICT Services will communicate the PIN code via email

Limited call conferencing facilities are available at your desk. Three-way calling can be enabled if you are on a call to one person and wish to bring another person into that call so that the three parties can speak to each other at the same time.

Assuming that you are talking to the first party on your first line (ACCESS1):

Press INQUIRY and dial the second party that you wish to bring into the conference call

When the second party answers their phone, PRESS 3

You should hear a should "beep" and then all three parties will be able to speak to each other

The Service Desk can program a Call Divert (CAD) button onto your handset. This button is generally pre-programmed to the voicemail system. If you have this feature programmed onto your phone, simply press your Call Divert button to activate. Your display will change to reflect this.

Your phone will not ring when this feature is turned on, as all calls will automatically divert to your voicemail box.

To turn off this feature, press Call Divert again. The display will return to normal.

Extensions which are setup with Voicemail have a number of additional options available that allow the user to choose how and when their phone goes to voicemail.

By default, extensions will automatically go to voicemail if a call is not answered after a predetermined number of rings, however if a user is already on a call and another call is received by their extension, they can choose whether the second caller gets a "busy tone" or is diverted to voicemail.

To Divert To Voicemail At No Answer:

Key in *211#

To Divert To Voicemail At Busy:

Key in *212#

If you find that these options are not functioning correctly, please contact the Service Desk