Job Description

Customer Service Officer- Southport (QLD)

Description

Who We Are.

National Hearing Care is proud to be part of Amplifon Group – the global leader in hearing healthcare. We are a team of 16,000 employees located across 29 countries. Our mission is to transform the way hearing healthcare is perceived and experienced worldwide, changing the lives of millions of customers through the passion and superior care of our People. We attract, develop and empower the most talented people, who share our ambition and strive to demonstrate our values every day.

What We Do.

With over 300 clinics across Australia, we offer exclusive, all around, highly customised hearing care solutions and services, guiding our customers through their journey to rediscover all the emotions of sound.

About This Role.

The general duties will include, but not limited to:

Provide face-to-face and phone-based customer service and support

Diary and Inbox management for the clinic and Audiologists i.e. confirm and schedule customer appointments