Foreign couple from NZ. We were waiting inline for customs at airport trying to figure out how we would get to hotel and saw a man waving a piece of paper with our name.

He already had picked up our bags, greated us, whisked us passed security ... straight into a hotel van. This basically defines our stay. The staff were more than willing to assist us in an otherwise difficult country for foreigners.

good as always, good food, good restaurant, big room, comfortable bed, a ot of TV/movie Channel, easy access to airport, super friendly and helpful staff, an okay bar & lounge if you come in as a group, perfect spa, very very good and relaxation, many optionals spa menu you can choose form, good fitness center, good business cennter, fast check-in & check-out, offer late check out for hours.

Stayed in the double room with balcony this time and I was just as impressed as the first time I stayed in Lakeshore Banani with the cleanliness and decor of the room and the first-rate service from all staff from the front desk to security to room service.

The hotel experience at other hotels in Dhaka can be very off-putting for international travelers, with severely run-down rooms and service from bored staff that can be both oppressive (think staring and following you wherever you go) and counterproductive (not actually fulfilling guest requests correctly despite all that following). Not so with Lakeshore Banani. Clearly the management cares, and my visit here compares to some of the better hotel experiences I've had in Bangkok or Kuala Lumpur.

Top quality service and care from dedicated, friendly staff. We appreciated the selection of dining options and flexibility of menu.

We had groups of friends come to visit and all were treated with respect and welcome, even when the children were boisterous or severely disabled.
It was good to be so near the heart of the city so all 'attractions' were accessible.

This is a small hotel with rather small rooms. Not a very good experience. AC very noisy and electricity safety is lacking.

I stayed there for four days and had rather good service from the staff. They helped arrange transport around the city and also to the airport. The last car arranged by them was very old though. Breakfast was very limited but that is quite normal in Bangladesh.

stayed for 4 nights,everything was great,room was clean,bed was comfortable,shower runs hot,location is the best,people are kind and courteous,overall a nice nd relaxing stay in the hustle nd bustle of dhaka city

The staff were wonderful and really took care of me--from the driver who picked me up at the airport, to the breakfast and dinner staff, to the very helpful staff at the desk.

As a woman traveling alone, I felt so comfortable and safe traveling around Chittagong. The staff was also so helpful telling me how to get to museums and other sites, and where to get the best souvenirs. The Bangladeshi restaurant was excellent; I had dinner there every night since I wanted to try the local food, and there was a great selection. Also the breakfast had an excellent selection of food. On the whole the staff was wonderfully welcoming. It is a big 5 star luxury hotel, but it feels very warm and welcoming. I had a really nice stay there.

This hotel is not pretty bad at all.The room is nice.
Except the yellowish towel.haa
Hotel Staff are very nice.

Good service.
The location is pretty good but seem to be very traffic around there.Many good restaurant on this street.
Only one thing that I really want to comment is....the breakfast....it could be better like other comment said before.They have bread,vegetable fried, noodle fried with vegetable and some chicken curry.
However,the omelet is very good compare with other foods they provide.And their service mind is really nice.

Generally, it was a good stay.
However, on the last night, when I check the bills and told them the payment already done via Agoda, the staff look like they heard the news from outer planet.

The staff told me, that Agoda havent pay to the hotel, therefore no payment is considered accepted.
I refuse to do so, and up until 6 staff came around incl the manager, later after checking all over, they told that the problem is solved, all this process took 30 minutes. Its good that the manager is on duty, and I didnt do it on the last night and not at the check out date.

this hotel is wonderful, like an oasis.
the room very clean, and bathroom large and with tub big enough for two people.

personal touches, like home.
i was impressed by the nice cotton spreads on the large bed, that were changed every day, not like some hotels even 4/5 star that use the same ug spread for who knows how many guests.
it was like being in your own bedroom, ac and ceiling fan and the generator so always electricity. wifi worked well.
complimentery breakfast very good with eggs made to order. large table setting like good restaurant with nice china and cloth napkins.
i would suggest that a menu for the lunch and dinner be posted every day, so guests would know whether they want to pay for a meal at the hotel.
thomas, the manager, extremely helpful as were all the staff.
dianne
philippines

As this was my first time to Bangladesh, I made arrangements to be picked up from the airport and the guest house owner Chisty was where he said he be, exactly when he said he would be there.

He insured each of my needs were met including a very favorable currency exchange rate, securing a sim card for me, and being extremely flexible with my prepaid room when my plans changed due to boat schedules. I would highly recommend this guest house to anyone first entering Dhaka, leaving Dhaka for your last few days or if you find yourself in Dhaka in the middle of your itinerary.
You will be well taken care of!

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