Cookie Policy

Introduction to this Policy

We are iCS 1989 Limited trading as iCS Communications (“we“, “us” or “our“), a company registered in England and Wales under company number 2393007. We have our registered office address and main trading address at 1 Minster Court, Tuscam Way, Camberley, Surrey, GU15 3YY.

Cookies are small text files that are stored on the computers, tablets or mobile devices used by our customers (“you“, or “your“) to view our website www.icscomms.co.uk (“our Site“).

This Cookie Policy contains important information regarding our use of cookies. By accessing or using our Site you agree to be bound by and to comply with, this Cookie Policy.

We may update this Cookie Policy from time to time and post any changes to it to our Site.

How we use cookies

Our Site uses cookies to distinguish you from other users of our Site.

Our Site also uses cookies to track statistical data such as the number of users that visit our Site, how often they visit and which pages on our Site are most popular with our Site’s visitors.

We monitor this data in order to be able to adapt and improve our Site and its content in accordance with our users’ needs from time to time.

The analytics services we use is Google Analytics, which uses cookies to help us analyse how our visitors use our Site. You may learn more about how these cookies are used by accessing the following link on the Google privacy site: https://support.google.com/analytics/answer/6004245.

No personally identifiable information is recorded whatsoever via our use of cookies – all statistical data is completely anonymous.

Although enabling cookies is not strictly necessary for our Site to work, it will provide you with a better browsing experience. Cookies can be deleted or blocked, but some features of our Site may not work as intended should you do so.

The cookies on our Site are not used for any purposes other than those described in this paragraph.

Cookies in emails

In addition to the cookies that we use on our Site, we also use cookies and similar technologies in some of our emails. These help us to understand whether you have opened an email and how you have interacted with it. If you have enabled images on your browser, cookies may be set on your computer, tablet or mobile device. Cookies will also be set if you click on any link within the email.

The types of cookies we use in emails are:

Web beacons: tiny, invisible images placed in emails to tell us whether you have opened them (and if so how often), how you interacted with them (for example the time you spent reading the email), which email software and web browser you used, which device you used and your IP address. We also use web beacons to help us display emails in the best format for your computer, tablet or mobile device.

Link tracking: our emails contain a number of hyperlinks, each of which has a unique tag. When you click on one of these links the mailing provider logs the click so that we can understand who has clicked through from an email to our Site. We use this information to tailor future messages to you.

If you do not want to accept cookies from our emails, simply close the email before downloading any images or clicking on any links. You can also set your browser to restrict or reject cookies. These settings will apply to all cookies on websites and emails.

In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you have added an email address to your address book or safe senders’ list); please check your email browser or your computer, tablet or mobile device instructions for more information on this.

Other types of cookies

Please note that some third parties (including, for example, advertising networks) may also use cookies, over which we have no control.

How to control cookies
You can block and/or delete cookies as you wish using your internet browser settings. You can delete all cookies that are already on your computer and you can set your browser to prevent them from being placed; however, by doing this you may have to manually adjust some preferences every time you visit our Site and some services and functionalities may not work. For further general information about cookies please visit http://www.allaboutcookies.org.

Accessibility
This Cookie Policy aims to provide you with all relevant details about how we use cookies in a concise, transparent, intelligible and easily accessible form, using clear and plain language. If you have any difficulty in reading or understanding this Cookie Policy, or if you would like this Cookie Policy in another format (for example audio, large print or braille), please get in touch with us.

Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to info@icscomms.co.uk or you can write to us at iCS 1989 Limited trading as iCS Communications, 1 Minster Court, Tuscam Way, Camberley, Surrey, GU15 3YY or call us on 0800 977 8899.