If, for any reason, you are unhappy with your purchase, you can return it to us, in its original condition and packaging, within 30 days of the date you received it and we will issue an exchange or a full refund for the price you paid for the item.

If you are returning an item please ensure it is returned in its original packaging with all booklets, guarantees and product tags.

Returns should be send via an insured and traceable method, such as Royal Mail Recorded or Special Delivery as we cannot be held liable for any items which donot reach us.

Please allow up to 5 working days after receipt for all refunds and exchanges to be processed.

Please send all refunds to the following address:

Peplow WEB

25 High Street

Worcester

WR1 2QL

This does not affect your statutory rights.

In the unlikely event you are returning an item to us due to a manufacturing fault we will issue you will a full refund and reimburse you for the return postage once we have seen proof of postage.