Transferred # & minutes (26) from another Tracfone. I have triple minutes for life and before the transfer I had about 1000+ minutes. NOW my balance is 26minutes, 26 text and 26 data. The dropped the minutes I had originally.

when I called they wanted to give me 600 minutes, then they went up to 700. I want my full amount. Look up my record and see what I have. The fone was only connected 5/19/2014.

I spent an hour and then they said I had to call back b/c that department closed.

Hi Merlin93. My name is TracFone Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.