Goods must be returned within seven days in new condition. A 10 % restocking fee will be charged on all returned items. The customer must pay for the return shipping.

Free Shipping : Free shipping on orders over $200.00, anywhere in Canada, via Canada Post, minimum $15.00 flat rate, for orders under $200. We encourage our customers to order multiple items that can be added to the same box to cut down on shipping costs. For small items that can fit in an envelope, please call for special shipping price.

We now ask for a signature on all goods over $500.00

Please call 1-250-368-9292 If you should have any problems, we are always glad to help! Paulette and Dennis Cook Shoppe