Online check-in is available on www.flyuia.com and via mobile application for UIA's own scheduled and charter flights (when UIA is the factual air carrier), as well as for flights of other airlines participating in your carriage to your final destination, if your itinerary has been issued as a single ticket.

PLEASE NOTE. If passengers travelling Economy Class on UIA’s own regular flights have not printed out or downloaded on their mobile device their boarding passes in advance, an extra fee will apply for issuing a boarding pass at the airport check-in desk. This fee does not apply to UIA charter flights.

Starting 01 August 2018, passengers travelling in Economy Class on UIA long-haul flights (except flights from Beijing and Colombo) will be charged a fee for boarding passes issued at the departure airport check-in desk – an equivalent of EUR 15.

Please note. All passengers leaving Cairo, Egypt, including those who have checked in online, with or without baggage, must receive manual immigration card at the airport check-in counter, complete and submit it during exit procedures.

ONLINE CHECK-IN OPENING AND CLOSING TIMES

Online check-in for UIA flights is now available 14 days before departure to passengers travelling in Business Class or Premium Economy Class as well as to passengers who booked and paid for the seat selection service. The option is available on UIA website and via UIA mobile application.

Passengers travelling in Economy Class who did not book seats in advance, can check in online:

UIA reserves the right to change the seat assigned in the process of online check-in for security and regulatory reasons.

Boarding pass

After completing online check-in on our website, print out your boarding pass and those of your travel companions. You can always download your boarding pass or send again it to your e-mail address at your convenience upon repeating Step 1.

If you check-in via mobile application, you are not required to print out your boarding pass. You can just download it on your mobile device.

Present your boarding pass and passport at security / passport controls and when boarding the aircraft.

WEB CHECK-IN TERMS AND CONDITIONS

Online check-in is available on www.flyuia.com and via mobile application for UIA's own scheduled and charter flights (when UIA is the factual air carrier), as well as for flights of other airlines participating in your carriage to your final destination, if your itinerary has been issued as a single ticket.
Click here to see online check-in availability on UIA flights.

Online check-in to the final destination of the route or for return flight, is available if the time between the arrival of the previous flight and the departure of the next flight does not exceed 48 hours.

If you check in on www.flyuia.com, you need to print out your boarding pass or save its electronic version on a mobile device.

If you check in via our mobile application, you are not required to print out your boarding pass. You can download it on your mobile device.

When you check in online, you need to present a printed boarding pass or its electronic version at the airport. In any case, the barcode of the ticket must be clearly visible.

PLEASE NOTE. Passengers who have ordered special services (transportation of pets, weapons), unaccompanied minors under 16 years of age, passengers with disabilities should proceed to a check-in desk in advance in order to complete all necessary formalities, even if they have previously checked in online. If a passenger belonging to one of these categories does not appear at the check-in counter, UIA has the right not to accept such a passenger for transportation and is not obliged to delay the flight due to impossibility of timely provision and / or execution of the service. In this case, it is considered that the passenger voluntarily refused the flight: the refund of the unused ticket (part of it) or the reissue of such a ticket is made in accordance with the applicable fare rules.

If you have not checked in online on your own, UIA will check you in for your flight automatically and will send a boarding pass to your mobile phone number or e-mail address stored in the booking system. It is therefore very important that your correct and valid passport and contact details be provided at the time of booking tickets for UIA flights. Please request that your sales agent enters your correct and valid data into the booking system.

Show all conditions

Please note. All passengers leaving Cairo, Egypt, including those who have checked in online, with or without baggage, must receive manual immigration card at the airport check-in counter, complete and submit it during exit procedures.

AIRPORT CHECK-IN OPENING AND CLOSING TIMES

Depending on conditions at any given departure airport, the check-in opening and closing times are subject to change. Check-in and baggage drop-off for most UIA flights opens 2 hours and closes 40 minutes before the scheduled departure time at check-in desks.

EXCEPTIONS: AIRPORT CHECK-IN OPENING AND CLOSING TIMES

FLIGHT ROUTE
(scheduled departure time)

AIRPORT CHECK-IN OPENING TIME
(prior to scheduled departure time)

AIRPORT CHECK-IN CLOSING TIME
(prior to scheduled departure time)

Bangkok – Kiev

4 hours

1 hour

Toronto – Kiev

4 hours

1 hour

Delhi - Kiev

3 hours

1 hour

Tel Aviv – Kiev

3 hours

1 hour

Madrid - Kiev

3 hours

1 hour

Amman - Kiev

3 hours

1 hour

Dubai - Kiev

3 hours

1 hour

Beijing – Kiev

3 hours

1 hour

Colombo – Kiev

3 hours

1 hour

Cairo - Kiev

3 hours

1 hour

New York – Kiev

4 hours

1 hour

Amsterdam – Kiev

2,5 hours

40 minutes

Munich – Kiev

2,5 hours

1 hour

Frankfurt - Kiev

2,5 hours

1 hour

Almaty – Kiev

3 hours

40 minutes

Kharkiv – Kiev

International scheduled flights

3 hours

40 minutes

Charter flights

3 hours

40 minutes

Domestic flights across Ukraine

2 hours

30 minutes

Kiev – Beijing

5 hours

1 hour

Kiev – New York

3 hours

40 minutes

CHECK-IN SPECIFICS AT SOME AIRPORTS OF DEPARTURE

Please note. The transfer of flights from the current Istanbul Atatürk Airport to the New Instanbul Airport, which was initially planned for 31 December 2018, was postponed until further notice.

Cairo - Kiev flights: check-in and departures take place at the Cairo Airport Terminal 2.

Toronto - Kiev flights: check-in and departures take place at the Toronto Airport Terminal 3.

The check-in area for UIA flights at Munich International Airport is currently located at check-in area Z, level 04, Terminal 1.

The check-in desks for UIA flights from Amsterdam are located at Departure Hall 3.
The printing of boarding passes for UIA flights at self-service check-in kiosks at Amsterdam Airport Schiphol is not available. Please have a boarding pass either printed out or downloaded and stored on your mobile device (as per the airline's rules). Otherwise, a fee will be charged for issuing a boarding pass at the airport.

PLEASE NOTE: At some airports, a fee established by UIA may be charged for issuing a boarding pass (passes) if a passenger has not checked in online and/or has not provided their boarding pass (passes).

AIRPORTS SECURITY CONTROLS SPECIFICS

Security controls normally happen after passengers have checked in.

Exception: At the airport of the city of Dnipro (Ukraine) the security controls are located before the passenger check-in area.

SPECIFICS OF BOARDING FOR UIA FLIGHTS

Boarding for UIA flights begins 40 minutes prior to the scheduled departure time and closes 10 minutes before departure.

BOARDING PASS ISSUED AT AN AIRPORT OF DEPARTURE

If you have not printed out nor downloaded your boarding pass on your mobile device, you can receive it at the airport check-in desk for an established fee.

Fee for issuing boarding passes at check-in desks

The one-time fee is charged in the process of checking-in for UIA flights at the airport of departure per Economy Class passenger for providing a boarding pass (passes) to the final destination of the route or for return flight, if the time between the arrival of the previous flight and the departure of the next flight does not exceed 48 hours.

Starting 01 August 2018, passengers travelling in Economy Class on long-haul UIA flights (except flights from Beijing and Colombo) will be charged a fee for issuing a boarding pass (passes) at the departure airport check-in desk.

The amount of a fee charged per boarding pass is an equivalent of 15 EUR.

PLEASE NOTE: As long as the fee payment for a boarding pass issuance has not been made, UIA reserves the right to unilaterally change the fee amount at any time and without prior notice. The fee is charged upon providing the service and is non-refundable.

Passengers who have checked in online, printed out / saved their boarding passes on their mobile electronic device if they opt for a paid seat selection service at the departure airport.

Seamen passengers.

Deportees and persons under police escort, persons who accompany them, as well as passengers who have been denied entry to a country of destination.

Passengers with a non-confirmed booking status.

Passengers who have been checked-in automatically and received their boarding passes without an assigned seat, provided that they have printed / saved their boarding passes on their mobile device.

Passengers with boarding passes saved on their mobile devices with the purpose to undergo control for aviation security (if boarding passes stored mobile / electronic devices are not accepted in accordance with airport rules);

Transfer passengers (if the journey is issued as a single ticket) at the transfer airport, provided that these passengers do not have boarding passes for their connecting flights.

In the case of reissue of boarding passes to passengers whose seat assignment had been changed due to the replacement of an aircraft type or for safety reasons, provided that they have the boarding passes for the previous UIA flights;

If passengers were rerouted onto a UIA flight from another UIA flight, provided that these passengers have their boarding passes for the previous UIA flights.

NOTE: If passengers were rerouted onto UIA flights from the flights of other airlines, they must pay the fee for issuing a boarding pass.

Passengers who have ordered special services (transportation of pets, weapons), unaccompanied minors under 16 years of age, passengers with disabilities should proceed to a check-in desk in advance in order to complete all necessary formalities. If passengers belonging to one of the above categories do not have a boarding pass (passes) printed / saved on their mobile device, at some airports an established UIA fee shall be charged for issuing the boarding passes.

Passengers can use alternative methods of checking in to avoid the need for issuance of boarding passes at the airport check-in counter:

Online check-in via UIA mobile application or on our website. In this case passengers must print out or save their boarding passes on their mobile device.
Click here for detailed information on Online check-in.
Click here for detailed information on Seat selection.

Automatic check as long as passengers provide their passport and contact details at the time of booking. In this case passengers must print out or save their boarding passes on their mobile device sent by e-mail or mobile phone number for presenting them at the airport of departure.
Click here for detailed information on Automatic check-in.

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