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2 Welcome to Fettle House Fettle House is a mental health rehabilitation unit located on the Bodmin Hospital site. There are 18 individual spacious ensuite bedrooms for both males and females. Our aim We aim to provide an environment that supports people with a range of mental health needs to gain new and rebuild lost skills. We promote a person s independence and recovery from mental health problems and support them through and after discharge from Fettle. We know it can be difficult being in hospital and we invite you to approach staff to discuss any concerns you may have. Meal times Breakfast Lunch Tea 8.00 am am pm - 12:30 pm 5.00 pm - 5:30 pm Visiting times We have very flexible visiting times, but request that visitors do not come at meal times. If you are unsure please ask a member of staff. Staffing at Fettle House The staff at Fettle House come from a number of different healthcare disciplines. They include: Occupational Therapists (OT s), Psychologists, Mental Health Nurses, an Art Therapist, Doctors, Health Care Assistants (HCA s), Social Inclusion Workers and Admin staff.

3 Named Nurse / Rehab Co-ordinator You will have named workers during your time at Fettle. They will help you to write your care plan and discuss any aspect of the care or treatment you are being offered. They may not be available everyday but there will be other staff you can approach. Therapeutic activities Various group and 1 to 1 activities are offered to all our patients; including walking, art therapy, horticulture, music appreciation, cooking and men s/women s groups. You can find out what activities are on by attending the morning meeting in the main dining room at am each day. If you d like 1 to 1 time with a member of staff for shopping, cooking etc, you can make a request for this at the morning meeting and staff will try and accommodate this. We also offer a lot of activities in the local community, such as leisure activites and support for individuals to access educational courses. A timetable is displayed on the notice board. Internet access is also available on the unit.

4 Individual cooking Patients can cook a meal with a member of staff or if they feel confident enough cook the meal themselves. A small budget is available to use to purchase the ingredients for the meal. A member of staff will help with shopping, if needed, will supervise the use of the cooker and be available if any other assistance is needed. Money Management: We support individuals to manage their finances. This can include budgeting skills, checking benefit entitlement, applying for benefits and debt management. We can contact Inpatient Services, who offer a banking service whilst people are in hospital, and can also contact the Department of Work and Pensions on your behalf.

5 What we ask of you We are concerned for the safety and wellbeing of everyone on the unit. You can help us in the following ways: allow us time to talk with you to assess your support needs take part in therapeutic activities that have been agreed with you as part of your treatment plan respect other people s privacy, beliefs, dignity and personal space and behave courteously to other patients, visitors, staff and hospital property dress in a way that doesn t offend others do not bring illicit drugs, alcohol or harmful substances into the unit hand in / inform staff of any medication you have and do not take any medication other than prescribed by the doctor let us know if you are leaving the unit at any time and when you return, so that we know who is on the unit for fire and safety reasons mobile phone use is restricted to bedrooms or garden areas, so that you do not disturb other people. Please do not use your phone to take photographs or videos on the unit as this may be an intrusion into other peoples privacy. Support from outside agencies There is a SEAP advocate who visits the unit on a regular basis. We can arrange for you to meet and/or support you with any issue you may have during your hospital stay. A Community Development Worker is also available to support you or address your cultural and diversity needs. Chaplain If you would like to see the hospital Chaplain, please ask a member of staff to arrange a visit for you.

6 Transport We encourage people on the unit to use public transport and you can be supported to do this, for example we can help you apply for a bus pass. There are bus stops close to the unit on the main road that takes 5 minutes to walk to. The buses from these stops that can take you to Bodmin Town Centre, Bodmin Parkway train station and to other towns nearby in Cornwall. Bus timetables are available on the internet - we can help you find these. Fettle does have access to a car that staff can drive to take you to appointments, care planned activities and leisure outings. Discharge and moving on We will plan for this with you and you will be supported by our Rehabilitation Outreach service. They will support you for at least six weeks after discharge and be a familiar face during what can be a difficult transition from hospital back to the community. The Rehabilitation Outreach staff can support you with things such as; housing, finances, education, employment and leisure opportunities. They will help you get involved in the activities you want to do in your local community, so that you have greater structure to your week and some social activity. Alarms and fire drills Occasionally you may hear an alarm go off on the unit. It may be because someone requires help or it may be a fire alarm. If it is a fire alarm please evacuate the building immediately and assemble in the main car park. Valuables There is a lockable safe in all bedrooms and you may also request to have a key to your bedroom.

7 Accessing your health records Please speak to a member of staff who will provide you with the relevant application forms to do this. Medication To begin with you will be administered your medication by staff, but we aim to help you to manage your own medication independently. We can give your family/carers information about your medication. Please ask about this at any time. Appointments If you have any appointments, e.g. doctors, dentist, solicitors etc, please let staff know as soon as possible so that they can put this in the diary and help you arrange transport if necessary. Laundry There are laundry facilities for you to wash and dry your clothes. You will just need to provide the detergent to do this. Smoking You are not permitted to smoke inside the building. If you smoke you can use the designated smoking areas. If you would like to give up smoking, or to cut down, please speak to a member of staff who can contact a smoking cessation advisor for you. Recovery Gain new and rebuild lost skills Social inclusion Promoting independence

8 How to contact us Fettle House Rehabilitation Unit Bodmin Hospital Boundary Road PL31 2QT Office telephone: Patient payphone: Comments and concerns We welcome your views, feedback and suggestions about how we can improve the service. If there is anything about the service that you are unhappy with please talk to a member of staff or contact the Patient Advice & Liaison Service (PALS). The PALS office takes calls Monday to Friday, between 9.30 am and 4.30 pm. By phone: By By post: PALS Office Cornwall Partnership NHS Foundation Trust Head Office Fairview House Corporation Road Bodmin, PL31 1FB August 2013 (Review 2016) Clusters 4-17 Produced by the Communications Department Cornwall Partnership NHS Foundation Trust Head Office, Fairview House, Corporation Road, Bodmin, PL31 1FB

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