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Over 1,108 reviews forMidlothian Auto Stores from people just like you.

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"I used the Castleton location. They set an expectation to be done in 3 hours and it took over 6 hours. I didn't had a ride to take me from work to get my" ...More car and they never told me this ahead of time. They didn't seem to care that this occurred to me. To me this was very poor customer service. I will never use or recommend them to others due to this.

-Denise G.

A

"Just like then installation process, I found that the employees treated me great. I traveled about 60 miles because of the reviews and have not been disappointed.

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Auto Store reviews in Midlothian

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“

This is a third party parts order setup. they are not the manufactures. They make the mistakes and then expect you to pay again prior to them correcting the problem. Wait time and phone response is the worst I've had to deal with for any purchases ever made. wait time for replacement parts... I'm still waiting even though I had no other choice ...More but to authorize another charge to get them to reorder the correct parts. I do not recommend this company. If you need service, I'd recommend you try ordering directly from the manufactures or at least somebody other than

.”

- Rob C.

A

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“

It did take more than one call to get someone to call me to make an appt but eventually we set a time. There is a new owner,

, and he came himself along with the technician to see what the problem was. He wanted to know more about the quality of the work his company does and customer feedback so he came just to speak with me ...More and oversee the work of his staff. They were great, got the broken key out quickly and cleaned out the lock so that it worked perfectly without having to replace it. I was told on the phone a service visit is $85 minimum plus cost of the work ($30 to rekey a lock for example). Mr. Creery waived the fee and said it was considered a follow up to the original work. Just an FYI, if they do install a new cylinder lock, it has a warranty. ”

- Susan M.

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“

Even though

were incredibly busy that day,

, the owner, was so nice and spent a lot of time repairing it enough so we could drive home safely. Then, he didn't even charge us for his work.”

- Harriet M.

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“

They not only replaced my stereo sound system, they had to relocate my VHF radio inside a tight compartment. They had to build misc components to fit both radios in the box. They found the original wiring was not marine grade and it was corroding and needed to be replaced. The workmanship was first class. The sound system in Great! I would highly ...More recommend

for your sound needs in your boat.”

- William S.

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“

Great experience Adjuster was there on Wednesday and i had my car washed and ready by friday. 3 Days!!!”

- Marc C.

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“

I had bought the subwoofer and amp about a year earlier. I had an issue with my car battery draining, and they looked at it immediately. Said it was a bad amp and replaced it quickly without cost or question. That was within about half an hour. I then asked for guidance about a new head unit to get a deeper bass range. I purchased the recommended ...More unit that took a little over an hour to install. I love it! These guys know their business.

provided realistic guidance on what I could expect at different price points and made suggestions best suited to me needs. What's most important to me is this: I trust them. I also appreciate the strong customer service. Trustworthy, competent, and customer oriented. I will go back for my next car audio purchase.

”

- Fred E.

A

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“

The results were spectacular. The other shop I took it to declined to even give me a price saying it was too far gone.

and

brought the original paint back to like-new condition. I can't describe how surprised I was at how good it looks and how much care they took to make sure the original paint ...More was restored but not damaged. I thought the price was right on for the work and now I'm almost sorry I'm selling it.”

- William V.

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“

The owner of

opened up his shop on Saturday to work on my car. He did not charge any extra for his services either. Completely fair and honest. He also talked to me about some things with my car that I should keep an eye on. I would highly recommend

. If ever I need repairs in

, ...More I will take my car to them again and again. Very impressed by the service, honestly, and pride in their work.”