Matt Harbold was knowledgeable and pleasant to work with. It took us a few negotiations to come to the mutually acceptable agreement, and in the end, he arranged a delivery of the new vehicle as well as a pick-up of my trade-in. Overall, I am happy with the deal, currently waiting for the new car title to go through the state DMV and arrive to me by mail. I would work with this dealer again.

My husband and I have purchased over 10 vehicles but we've never had a more wonderful experience than working with The Toy Barn. From sales to financing to service, these folks are top notch, no pressure, knowledgeable and just all around kind folks. I'll never buy a car anywhere else.

Called and spoke with the sales manager. They offered a specific price if I could come by the end of the month to purchase. I didn't, I called to see if the price was still good and he stated "no I wouldn't have given that price". No problem I'll buy the car somewhere else.

Immediate contact, courteous. Asked if they could be of any assistance or answer any questions we may have. Were thorough and explained, in detail. Offered to be
available when convenient for us to answer any questions we may have, as well. Thank you.

Matt is a very attentive salesperson. He stayed late after closing on
a friday night to help us with our purchase. After driving our car
home we had a few issues. The service manager called us to
schedule a time when they could drive the 2 hours to our home to
pick up the car for repairs. That will be next Monday. I will update
this review afterwards.

Responded in reasonable amount of time. Vehicle was overpriced and the salesman said he was willing to knock a hundred or two off the price when most research showed it was 1500-2000 overpriced. Asked that the salesman keep me posted on price changes. I will do another review if he follows up. Still shopping...

Despite the fact that I did not purchase the vehicle from them, I am very impressed with their customer service. This was the first time I have left a car dealership and felt that they had my best interest at heart. There was no pressure and they went above and beyond my expectations. I would highly recommend them.

My wife and I received an excellent experience with The Toy Barn.
We flew from Denver to Columbus, Ohio to look at a very specific car.
Among others, we received excellent assistance, a no hassle test drive,
and white glove treatment at the dealership.
We would definitely recommend the dealership and plan continued
business should the opportunity arrive.
Best regards.

Extremely rude. They don't
negotiate. Car guru stated they
were overpriced by approx $3k.
Toy Barn doesn't care, they just
wait for some poor sucker who
doesn't research prices. Would
never do business with them.
Complete waste of time.

Dealer responded in timely
fashion. Provided additional info
regarding vehicle. Sales rep did
not seem interested in negotiating
on asking price even though
asking price was $8K + over
priced according to Car Gurus
and KKB algorithms on this unit. I
would have been willing to
negotiate.

Just Amazing....Marko the sales
manager was very friendly and
help in explains things....we
couldn't make the business this
time...but next time if I am
planning one...our first stop will
be The Toy Barn

Matt H was very responsive and helpful. I am an out of state buyer
and he was able to give me some suggestions on how to make the
transaction go smoothly. Although my search for my dream car is on
hold, I will not hesitate to contact the Toy Barn again.

Nice selection of the cars that I was interested in. They contacted me quickly to see if I had any questions. Investigate any car you're interested in asap because their inventory changes faster then you would expect and you may not get the car you want!

Unfortunately the vehicle I wanted was sold before I could take a
look, but Chris was very nice.
He answered my questions to the best of his knowledge, he sent me
detailed photos that I asked for, and he even contacted me to inform
me that the vehicle had already been sold.

This was the best car buying
experience I have ever had. They
wouldn't budge on an already
good price but did offer me more
for my trade in than I was
expecting. I worked with Justin
(the owner) and Matt. I would
recommend the Toy Barn to
anyone looking for a high end
luxury or performance vehicle.
Very impressed!

After my initial contact, Greg immediately responded back to me that day. In just a few days, I flew from Tennessee to Columbus, Ohio and purchased the car. They couldn't have been nicer.All the paperwork was already done when I arrived, therefore, I didn't have to wait around. I would definitely recommend them to others who wanted to buy a "speciality" car from very knowledgeable car guys!

You are interested in one car, yet they try to get you to buy 3 different cars. The Salesman and his Manager were Tag Teaming me. One would say one thing, then the other guy would say something. sort of good cop bad cop type deal. I'll never go there again, even though they have the auto I want. They are very aggressive. Did not feel comfortable at all.