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Your organization has gathered tons of data about your customers— from surveys, social channels and on the ground data. And it’s all over the place siloed with different teams. Without a systematic approach to aggregating and analyzing feedback in one place, it will be difficult for any company to showcase a unified Customer Experience (CX) or even provide additional perspectives that can enhance it.

Data without insights is useless and we all know how, getting meaningful insights in this Zettabyte era would be near impossible without Big Data technologies. In simple terms, Big Data is a collection and management of copious volumes of data, including structured and unstructured data. However, the ‘Big’ in Big Data is not so much about the volume, but rather its ability to gain actionable insights – either strategic or operational – from the data collected.

Everyone has an opinion on AI these days. You often hear conflicting arguments claiming “AI has arrived and it will be the big game changer” or how “AI is overhyped and the adoption is still in the early stages”. Now, whichever side you are on, it is prudent to start thinking about how AI can help you achieve your future business goals.

Data is the key building block of organizational intelligence. Rapid advances in technology has resulted in an exponential increase in organizational data being generated today. Efficient management of large volumes of data has become an essential function for achieving regular business goals, and long-term strategic and tactical decision making. Businesses today require intelligent systems with sophisticated algorithms, higher computational powers and storage to succeed in the market.

Some of our best inspiration for cutting edge technologies comes from nature. Aircrafts were inspired from birds, the helical motion of falling maple seeds inspired drones, even the Japanese bullet trains were streamlined by observing kingfishers. So, it’s no surprise that Artificial Intelligence (AI) takes inspiration from the most complex super computer on earth – the human brain.

As I open my Facebook profile, I see offers by Amazon on the side with the title, “Here are some black dresses especially recommended for you”. Wait what? How did Facebook know I was looking for a black dress? And how does it know what styles I like? How does Saavn (a music streaming service) know what songs I’d like to hear? How does Google Now know what I want even though I muttered something to it groggily? The answer is simple, and it’s everywhere!

Will robots take our jobs? That’s not even a question any more, the answer is a resounding YES, the more pertinent question and one I think a lot of people have chosen to take an ostrich head in the sand approach to (though I think the English language has given ostriches a bad rap, they don’t really do that…anyway I digress and I have just started)

Once upon a time someone (a scientist) used to hold a telescope on either rooftop or highest point in the city, to take a look at the skyline, to observe the changes and patterns in climatic movement and weather changes. Today many years on, the natural process of evolution has left us now in a situation to do the same task by using sensors and connected systems/devices.

LAURELS FOR LYMBYC

Lymbyc, being the world's first virtual analyst has proven its mettle in the industry . Be it the "Most innovative Data science Product" by Aegis or "the top 10 emerging Analytics startups in India to watch out for in 2018" by Analytics India Magazine, Lymbyc is making heads turns and making headlines

About

Lymbyc, a leading edge innovator in AI and Machine Learning takes inspiration from the “Limbic” brain — the part that stores, dissects, rationalizes and generates memories and actions. That’s exactly what we do — giving business users the power of a virtual analyst that is intuitive, actionable and context driven to answer all their business queries