CRM Software, Customer Relationship Management – Zoho CRM. Several franchisees have asked about CRM software that could be used by a The UPS Store franchisee to manage customer acquisition and retention. ZOHO CRM might be the solution you’ve been looking for. It’s FREE for up to three users, and has just undergone an interface facelift that’s getting good reviews. Check it out if you have an interest. Even the paid version starts at $12 a month.

This password manager is worth checking out, especially for multiple center owners (MCO). ICFO doesn’t warranty LastPass, but if you struggle with multiple vendor and web site passwords for your Centers, this may be the right tool for you. It’s worth a trip to their web site, and they have a FREE version. Even if you decide to use the Premium version it only costs $1 a month.