Why didn’t I receive my order?

We’re sorry your order has not arrived. Please check the tracking information first to ensure it is not still in transit. If the tracking information shows delivered, but you cannot locate your package, please contact our Customer Care team immediately at (877) 877-8111, or by emailing Support@IsagenixCorp.com.

We are proud members of the Direct Selling Association. To view the Code of Ethics by which we abide please click here. To file a business complaint, please email us at Compliance@IsagenixCorp.com. If you are unsatisfied with the resolution, you may escalate your complaint to the DSA.