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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (96)

91%
would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

S Storrie

September 2015

Our stay at Tracey Park

As it was our wedding anniversary we chose to stay at Tracey Park as it looked romantic, we stayed for one night the room was beautiful, the decor included a chandelier and four poster bed it had a 42" television, this was very nice compared to other places, it did however have a window in the wall which looked into the bedroom which was rather bizarre and could not understand the point.

Everything did look stunning, the one negative was that only one bedside light worked and no one had reported it prior so we contacted reception and they sent someone over straight away, it was not fixable so we were moved to an identical room this was not a problem. We had a wonderful meal in the restaurant and the staff were all very helpful and polite and we could not fault the service at all. My only criticism was that our room was extremely hot , the thermostat was on its lowest and there was no air-conditioning nor was there a fan anywhere, other than this we had a wonderful time and the place itself was stunning with lots of character and we would most definitely stay again.

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Helen B

September 2015

Lovely Hotel

I loved the set up of this hotel - many of the rooms are set around a courtyard and somehow that gave the place a more relaxed feel.

The staff were friendly and helpful. Our room was tiny, and not brilliantly lit (it was in the 'loft' part of the courtyard rooms), but as we really were only going to use it to sleep, we weren't bothered by that. The beds were comfortable and the room was very clean. The bar was light and bright and a lovely place to relax.

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Llyndaf Harries

August 2015

Perfect views across the Golf Course

I satyed here with my Girlfriend for a relaxing weekend away.

This is exactly what we got. The room was magnificent with a spacious room, 4 poster bed and a stunning en-suite. The hotel was nicely tucked away in the country but convinient enough for us to pop into Bath for the day to wonder round the nice city and then again in the evening to enjoy a nice dinner. Taxi to Bath was only £15. The morning breakfast was nice and it had a delicious cooked breakfast located in the main building which is elegantly decoradted with its original features.

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J CHALLAND

July 2015

Great setting

The room was too small and we felt a health and safety problem.

No where to put suitcases and if there was a fire in the night we would have fallen over trying to get out. There was also the fact that the person next door had put a golfing trolley in hallway so would have fallen over that as well. Not good value for money

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Malcolm Ashton

June 2015

Excellent accommodation and service

Stayed just 1 night but and was very happy with the check-in service, the room and the wonderful breakfast.

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John W

June 2015

Two night stay

On arrival hotel had a power cut.

No hot food was therefore available though was offered a complementary cold platter which was declined. Staff very apologetic. Partial restoration of power then total loss at 11.30 pm until the morning. No night manager could be found nor contacted. Reception was locked up. The fire alarm was also temporarily triggered. Ours was a court yard room. Small damp patch in the ceiling corner, windows could not open, disco lights in the bathroom and a fat juicy woodlice was found on the bedding. Car parking free but gets full day time with golfers. Restaurant food was good.

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Bridie S

May 2015

amazing venue

Great venue and amazing rooms.

Only thing was the room was very hot and couldn't get the thermostat to change to cool it down.

The evening meal in the restaurant was lovely - couldn't fault.

Though breakfast wasn't quite up to same standard of service - had to wait a long time to be offered tea or coffee - though saying that it was still very pleasant.

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G Roy

May 2015

Lovely dinner

So many chefs these days serve tiny portions of overly rich food.

This chef does neither, the food is fresh, beautifully presented and a decent portion. Very good value also .

The superior rooms are excellent ..only suggestion for improvement put soft closing dampers on the doors to stop them making loud bangs that echo.

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Linda P

May 2015

Lovely buildings & grounds, but lacks the personal touch

It's a lovely old building, and the converted rooms are spacious, clean and comfortable.

What it seems to lack is the personal touch of an owner or manager. Staff are polite and pleasant, but a little disengaged. Breakfast wasn't brilliant - the pot of coffee for two gave barely more than a cup each, the continental table had meats and smoked salmon, but no cheese. If the accommodation wasn't so nice, we would have been less disappointed by the lack of attention to detail.

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Sue H

April 2015

Bath Break

We weren't unhappy with the room we had been allocated until the family in the room below us came back during the late afternoon and there was quite a lot of noise from adults and children/tv which we could hear quite clearly.

After an hour or so we decided that we weren't prepared to have our stay ruined and went to Reception to say we were disappointed with the accommodation due to the noise. The receptionist completely understood and immediately offered us another room. This room was far superior to the original room we had been given (think we must have been ugraded) and we were delighted. Breakfast was excellent (food and service).