Threat & Disturbance Monitoring

Savoya’s Threat and Disturbance Monitoring system helps us identify schedule-disrupting incidents before they hit the news. This gives our Certified Drivers a critical window of time in which to avoid potentially dangerous developing situations, as well as the police investigations, road closures and traffic jams they create.

To make this possible, we use cutting-edge technology that analyzes social media and breaking news for early indicators of events and information that could impact our travelers’ movements.

The system processes more than 500 million pieces of raw data each day, in more than 100 languages.

This enables us to catch breaking events such as attacks, fires, road closures, police-involved situations and other incidents as they unfold.

By matching alerts to current and upcoming movements, we ensure that only relevant and potentially impactful information is communicated to our operators in the field or, as the situation may warrant, to our clients’ teams.

In the event of a major disturbance, we’re able to work effectively with all stakeholders to secure the principal. In others, we’re able to make adjustments to plan around the affected area and protect our travelers’ itineraries.

Threat and disturbance monitoring is an important part of our ability to keep travelers safe on the road by providing millions of eyes and ears on the street, around the clock, across the markets we serve and more.

But it’s about more than duty of care. We understand that travel changes – even when necessary – can cause stress. In our effort to offer reliable, effortless travel experiences, we do everything in our power to maintain the integrity of our travelers’ schedules. Our Threat and Disturbance Monitoring system is just one of the ways we fulfill this commitment.