Merchant Support

We understand that every business is different, with unique and individual challenges. We also understand that managing electronic payments is simply a function of your operations and not your core business. CMS is committed to providing personalized, industry leading training and support for our merchants to make the process of managing your payments as hassle-free as possible.

Our well-trained staff is dedicated to maintaining the highest levels of professional standards. Our support representative–to–customer ratio is among the best in the industry. Our pledge is to provide each customer with fast, friendly and reliable service.

The CMS Security and Compliance Center provides you with resources to help you maintain strong and robust security controls.

what our clients say

Jason

"Thank you so much Complete Merchant Solutions! I am a small business owner and am working hard to grow my company. I found that I was putting a lot of time in trying to fix the problems with my credit card terminal. I was recommended to change my processing account to Complete Merchant Solutions and am happy I did. I was set up quickly and correctly. I am excited to have a working machine."

Rebecca

"Low rates! Great customer service! No Issues whatsoever. I have dealt with quite a few merchant accounts in the past and CMS has been, by far, the most pleasant experience of them all. Just plain good business practices, good customer service, and helpful staff when I needed to close an account. Essentially, they were the silent partner that helped my business do what we do best."

Wade

"I've worked with many merchant account providers over the past 12 years, but it wasn't until I met Dave at Complete Merchant Solutions that I found one that I was totally happy and content with. I have not regretted making the switch to CMS for one second They are professional, knowledgeable, efficient, and a pleasure to work with. I highly recommend CMS."