The KEY: A Leadership Moment

This KEY unlocks the pivotal task of leaders and 15 practices that effective leaders carry out. Reflect on this Key and use it. Put the key to practice today.

When you look at an issue, what “frame” do you use? The reality you perceive is shaped by your beliefs and assumptions. When you interact with another – a peer, an employee, the boss, your client, or a friend-there is no such thing as “pure data.” Even numbers on paper are interpreted with people’s narratives and assumptions.