I am currently running the Phoenix Sim 3.0p and when trying to use the update feature it looks like it downloads and then asks me to install. After I click the install button, nothing really happens and then the sim restarts with the same version. I've been at this a few hours and I'm hoping someone else has been through this.

Any and all help / suggestions are welcome at this point.

I'm running the software with Win 7 Home Premium via Bootcamp on a MacBook Air with 4GB of Ram. The sim itself runs fine, but I cannot update the version or any of the flying sites, planes, or helicopters.

I was also looking on the Phoenix Sim website for an email address for support and couldn't find it. If you have that but don't have the answer to my question above, I'd appreciate you sharing.

Hello! You're in luck. I just figured out this issue myself. What happens is that your Win 7 permission is preventing Phoenix to actually write/alter files to the location of your sim installation.

The fix is to run the sim in "administrator mode".

Here's what you do:
1) Allow Phoenix to download the updates. Once it finishes downloading and asks you to "Install". Don't. Exit Phoenix instead.
2) Click on Start -> All Programs -> PhoenixRC. RIGHT CLICK "Install updates manually" and select "Run as administrator".

You should see that the bars will be moving now and updates will have been applied by the next time you run PhoenixRC.

Actually you have to click "install" and when prompted "do you want to complete installation" click "cancel" and close phoenix. Then you can go to "Start" > "All Programs" > Phoenix rc > etc...etc. Hope this help.

my problem is after i installed the phoenix, several times, i cant find the phoenix folder in the all programs.... im using windows7 home premium... where can i find the install updates manually? anyone?

PS. i have no problem with updating and installing directly coz its showing the model.. i just want to know how to update offline because we can download the files from the site and we can update it offline, the problem is that the phoenix folder is not showing in the "all programs",,,

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