How to Connect Your Network Devices to the Internet

Wireless Routers/Access Points

In accordance with our Acceptable Use Policy, wireless routers are only allowed in certain on campus residencies and must be registered with ResNet by coming to our Help Desk (AP&M 1313). Due to interference from personal wireless routers on UC San Diego wireless equipment, only residents in areas that do not have wireless available (Coast Graduate Apartments)will be able to register a wireless router or access point.

**Note**: An incompatability has been identified with the ResNet network and newer Belkin routers. As of this time, the incompatability looks to be unresolvable. We advise against trying to register newer Belkin routers on the ResNet network as they are not guaranteed to work.

When you bring in your router, make sure to bring in your laptop as well. Registration of network devices usually go through within 48 hours of us receiving all of the information, but may take longer at the beginning of the quarter.

Web Browser-Enabled Devices

Devices such as Xbox One, PS4, PS3, PSP, iPhone, iPod Touch, and smartphones can be registered using the built-in browser. The browser should redirect to the ResNet registration page. There are certain cases where a device may need to be "connected" before you can use the browser (one example being first time use of a PS4), in these cases the device must be manually registered by sending us an email like the below example. If you have any problems, please contact the Help Desk by email or phone.

Game Systems and Network Printers

ResNet strongly advises students to not use wireless printers, as it allows anyone on the network to print to your printer. Consider connecting directly to your computer. If you decide to use the wireless capability of your printer, ResNet will be unable to track the origin of unauthorized print jobs and is not responsible for the cost of unauthorized print jobs.

Email us at resnet@ucsd.edu with the information below and we will register the network device for you. It may take up to 2 days to process the request, but normally we're able to process the request the same day, unless there is an issue with your device connecting to our network.

Location of dorm

Type of device (e.g., XBox*, Wii**, DS**, etc.)

WAN MAC Address (xxxx.xxxx.xxxx)

IP Address of device (128.54.xxx.xxx)

Phone Number

Finally, have your device connected to the network, otherwise we cannot register it. For Wiis, you may be unable to find the IP address, but if it is connected we can probably get that information.

Helpful Links for getting device information

* There is a known issue with some XBoxes receiving MTU errors and not being able to connect to the ResNet networks (wired or wireless). As stated in the Acceptable Use Policy, UC San Diego does not guarantee internet access for gaming devices. If you are experiencing these issues, a workaround is to purchase a WIRED router and register the router with ResNet (wireless routers are not allowed in areas with existing ResNet wireless networks).

**There is a known issue with some Nintendo Wiis and Nintendo DS not being able to receive an IP address or discover ResNet wireless networks. As stated in the Acceptable Use Policy, UC San Diego does not guarantee internet access for gaming devices. If you are experiencing these issues please contact Nintendo, a known workaround for Nintendo Wii is to purchase a genuine Nintendo Wii LAN adapter (do NOT purchase 3rd party adapters, such as Rocketfish, as they cannot be registered on the network) and register the adapter with ResNet.

UPDATE: Nintendo DSi and 3DS are compatible with our networks ONLY if they use DSi and 3DS cartridges. Also there is a hardware limitation for Nintendo 3DS where it does not support the encryption used on any "RESNET-E" network. If you attempt to connect to the wireless and a lock icon next to the SSID (Sixth-Res-E, Warren-Res-E, etc.) appears in GREY, then your device is incompatible. Normally, compatible networks for the device would be shown as a colored icon.