Lime Tree

Checkout

This restaurant is online and directly connected to the hungryhouse liveLink order routing network. Your order will be printed in-store and confirmed by restaurant staff within seconds.
Lime Tree
in Prestwich

Order submitted at 19:18, subsequently advised that delivery would be by 21:00. Bad enough to start with, but didn't turn up until 21:12. Almost two hours! If I'd been sat in the restaurant and received that kind of service, I'd have left.
Just for good measure, the food delivered was tepid.
I've used Lime Tree before, and they're usually worth the extra premium, but this was an overpriced disgrace.

Response from restaurant: Thank you for your response on the hungryhouse review page for The Lime Tree restaurant. I sincerely apologise that the standard of service for our delivery was inappropriate for that day. Unfortunately we were overstretched that Saturday night regarding deliveries which is no excuse but this is getting addressed. We have had an influx of deliveries recently due to the popularity of our restaurant so I am employing more staff to compensate this to make sure we keep a high standard at all times. Unfortunately it seems to be the case where you can not find good, decent and genuine staff but it is my job to make sure that we do not have issues where our customers are not receiving their deliveries in time. Once again I do apologise for the inconvenience caused and I am hoping that you would like to try The Lime Tree again and hopefully you will not have the same service.
Kind regards,
Johnny (Manager)

The food was awful. The naan was dry and hard to chew, the passanda was flavourless, the balti was extremely hot which the description on the site did not prepare us for and the only edible things were the rice, poppadoms and the relish/chutneys.
Will not be using them again. If I could request a refund, I would.

Response from restaurant: Thank you for your comment on the hungryhouse review page for my restaurant. I do apologise that felt that the food was awful, the naan was dry, the passanda flavourless and the balti was too hot. It is my job to make sure all my customers who dine in and take out receive the best service and the best quality of food. I would be more than happy to offer you a refund but I would also be more happy if you would like to try us again and the you would have a different opinion of our food.
Johnny - Manager

Thu 5 Feb

Q

Quality was
rated 2 out of 5

S

Service was
rated 5 out of 5

V

Value was
rated 4 out of 5

3.75Lime Tree

To be honest, I've had many meals from this restaurant and have all been of TOP Quality, however, on the last take away, my wife's and myselfs meal were both overcooked.
The tandoori chicken was a bit hard, like it had been heated up again.
Anyway, I will tell them the next time I order *which I will as the foods Good normally*