Technology companies must adopt a new approach to digital risk: those that successfully develop a reputation for digital trust by demonstrating an unwavering commitment to cyber security and data privacy will be able to carve out a competitive advantage.

Thoughts from Funke Abimbola

01 Mar 2019

Multi-award-winning solicitor, business leader and diversity campaigner Funke Abimbola MBE has been ranked by the Financial Times in the top 15 minority ethnic leaders across the UK, US, Ireland and Canada. She outlines her vision for unbiased business.

Research has shown that using gendered language in job adverts can deter women from applying for certain roles. Using more feminine language such as ‘nurturing’, ‘sensitive’ and ‘supportive’, while avoiding masculine language like ‘self-confident’, ‘decisive’ and ‘analytical’ has been proven to encourage more female applicants as does using the phrase ‘We welcome applications from women and candidates from minority ethnic groups’.

Blind CV methods that remove gender identifiers are another useful tool, as is focusing on core competencies rather than proven experience in finalising the shortlist. Once the shortlist has been drawn up, CVs should be ‘unblinded’ to check that there is a 50/50 gender split at shortlist stage.

Face to face interviews need to be conducted by as broad a range of interviewers as possible. The focus should be on ‘culture add’ and not ‘culture fit’ to encourage more diversity generally. Having decided to make an offer, discussing salary expectation rather than current salary is very important to avoid the recruitment process simply compounding any existing unequal pay situations.

Two further elements are essential to recruiting diverse talent and stepping away from recruitment becoming a box-ticking exercise in terms of diversity. Hiring companies must only use recruitment agencies that are genuinely committed to improving diversity and have a diverse range of registered candidates to prove this commitment.

The other important element is that there should be a set, agreed recruitment process, which is clearly communicated to candidates. Too many organisations have developed bad recruitment practices, adding random and unnecessary steps to the recruitment process. This not only frustrates candidates but reflects poorly on those organisations. Further, requesting that a candidate attends additional meetings could disproportionately impact female candidates with additional carer or other responsibilities. If a company cannot make a decision whether or not to hire a candidate after three meetings with key decision-makers, this indicates a culture of procrastination in decision-making and an organisation to be avoided altogether!

An inclusive business

Engaging men as gender advocates is key to opening up routes to development, using UN Women’s He for She ethos. Male gender advocates are powerful and have potential to drive more impactful change than women alone.

Increasing the visibility of women is also very relevant given that women have a tendency to be self-deprecating and reluctant to self-promote.

The other important issue to address making it clear that, when making promotion decisions based on merit, merit is based on objective performance indicators and tangible deliverables. Without this guidance, merit is very much in the eyes of the beholder, leading to biased decision-making.

Flexible working policies exist in most organisations, but driving cultural change in this area comes from having high profile, visible flexible working role models. Once again, male role models are even more impactful in driving this change and the more senior those men are, the better. It is important to move away from the stereotype that flexible working is targeted at women with carer responsibilities.

In addition to this, all forms of flexibile working should be embraced (including days working from home, late starts and early finishes) while maximising the use of technology to drive a flexible working culture.

An inclusive business culture is one where staff from a broad range of backgrounds genuinely feel that they belong within the business environment. The creation of staff networks (sponsored and supported by visible, senior leaders) can drive better understanding of those who are different to you, an important step in creating an environment in which staff are engaged and have a strong sense of belonging.

Another key part of creating an inclusive culture is not only recognising our own biases but devising tools to help us overcome them. One of the best and most simple tools is Kristen Pressner’s 'Flip It To Test It', which reveals our own biases in a profound way, empowering us to avoid making biased decisions.

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