3. For ease of handling, the maximum weight of each piece of baggage shall not exceed 32 Kgs(70 lbs)

EXCEPTIONS:

Passengers arriving from wide body aircraft and connecting to narrow body aircraft may have some of their baggage delayed due to weight restrictions.

Maximum pieces/weight per person on wide body aircraft

Maximum 10 pieces per person per flight where the piece concept applies or 300kg where the weight concept applies, if a passenger intends to exceed this then advance arrangements with the carrier must be made prior to departure.

Maximum weight per person on narrow body aircraft

Maximum 100kg where the weight concept applies, if a passenger intends to exceed this then advance arrangements with the carrier must be made prior to departure.

Specifications:

Wide body – A340, A330
Narrow body – A319, & ERJ135

a. Allowances for people with limited mobility (wheelchairs)

You can take an unlimited number of mobility aids, e.g. wheelchairs, if they are for personal use only. These will be carried free of charge in addition to the applicable checked baggage allowance.

Wheelchairs will be carried irrespective of weight.

If your wheelchair weighs over 32kg (70lb):

• please notify us at the time of making your booking, or

• contact us later but at least 24 hours before you fly.

b. Battery powered wheelchairs

Please note that battery powered wheelchairs must be properly prepared for carriage.

If you are in any doubt or require assistance, please contact us for further information and guidance.