I walked into the Dulles Mall Teavana in Sterling VA, and immediately felt unwelcome and uncomfortable. A woman there, a little over weight, with blue hair and glasses was behind the counter, and she wasnt friendly at all. I was curious about buying my grandparents...

Teavana in Paramus, New Jersey - New design of travel mug

Dec 22, 2017

Omg who designed the new travel mug. I hate it. The cap is horrendous . Flip top touches your face. Liquid is all inside top of cap spout is terrible. Canister does not keep liquid hot at all. Old one kept hot for hours. Switching to yeti brand

Teavana in Fairfield, California - Miserable sales person

Dec 20, 2017

I went to Teavana store in Fairfield, CA today because Concord store didn’t have enough of the items that I was buying for. This salesperson named, Shameisha wasn’t helpful at all. She didn’t offer any help and she was just standing infront of the cashier table. She seemed like she wasn’t happy to be there. When I was checking out, she made me feel uncomfortable. She made me feel unwelcome at the store.

Teavana was dishonest and took my money as a thief in the awful experience I had and I will never shop there again as they were rude to top it all off! What kind of a poor unethical company this is! Stay away! I know I will, thats for sure! What kind of company hires...

My boyfriend and I went to Florida mall to possibly get some matcha tea. I asked the sales girl if she had any. She pointed to it and continued on with her business, not another customer. I told my boyfriend the tea was expensive and I could get it on line for cheaper....

I have posted two negative reviews on the cold tumbler due to the straw breaking and Teavana not reponding to many requests as to where I can purchase new straws. I received no response from customer service. I have -tried emails, Twitter, two trips to the stores and...

Love Teavana BUT the customer service is non existent-check outb the compalints on their FB page.....I have texted and FB ed and havent received a response.....kind of surprised at this company . I just want to know where to purchase straws frot ehir cold tumbler-I...

I placed an order online at teavana.com for White Chocolate Peppermint tea (on sale for $31.50 but paid $25.07 w/ promo) and added on "Steep it simple" tea sampler (for $13.93). I also paid $9.99 for expedited shipping. I used the Starbucks card to pay for the total of...

Teavana - Tea Review from Meriden, Connecticut

Sep 30, 2016

I liked Teavana so I went to the store in West farms mall, West Hartford Connecticut, I bought a lot of it multiple times, I was drinking a lot of it until one day I found cigarette filter in it, I was disgusted that I was drinking it all this time, I went to the store to show them and they said all they can do is give me a store credit, I don't want a store credit I still have a lot of it,I do not want to drink it ever again all I think of is that cigarette filter that was in someone's mouth.

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On 12/24/15 we attempted to purchase a $15 gift card. Teavana's ststem shut down after I swiped my card. We were told it didn't go through and she had to reboot the system. After waiting approximately 25 minutes for the reboot our gift card was rung up. We also had a...