We continue to hear from victims of harassment in the RCMP. They tell us that the current complaints system is broken; and that there is little accountability for breaches of policy. The stories we hear are powerful reminders of a broken system. This is Deanna's story, it is one of many: "In January 2004, while on duty, I suffered a hearing loss as a result of several shotgun blasts. My operational career ended abruptly once it was determined that my hearing loss was so significant that I could no longer perform my operational duties. When I was deemed no longer 'useful' was when the harassment began by my detachment commander."

After a string of reports over 10 years, government legislation Bill C-42, and more recently a report by the Senate Defence Committee providing 14 recommendations for change, our offices continue to receive emails from RCMP staff. The emails provide a grim look into the past, and offer little hope for the future. They are from people at the end of their ropes. Reassurances from Ottawa, they tell us, have little impact on their daily lives and they are looking for real change. Those who have publicly spoken out have been chastised for doing so, but most of victims still love the organization and want to lend a hand fixing it. They are asking us: "what's actually changed?" and more importantly, "what's next?"