JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its JPMorgan Chase & Co brands. JPMorgan Chase & Co.is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as fully paid parental leave time, health care insurance and retirement benefits.

As the Control Officer Manager, this position supports the Commercial Banking Oversight and Control (CB O&C)Risk and Control Self-Assessment (RCSA) Program team which provide leadership and guidance to the sub-LOBs and functions in the annual review of risk and controls through the RCSA lifecycle, ensuring risks are assessed, new controls are identified, evaluated implemented and tested.The role focuses on administration and execution of the RCSA Program, Issue Management, KEYs and Firmwide Operational Risk & Control Environment (FORCE) system administration. The CB O&C RCSA Program team supports the efforts of CB sub-LOBs and functions to ensure that operational risks are identified and properly mitigated.

This role works closely with business and operations management, Compliance, Audit, SOX and Technology Controls functions. It also works with Corporate O&C and Corporate Operational Risk and LOB Operations Risk Management areas on the oversight and execution of the CB risk and control self-assessment, FORCE architecture for maintenance of process/control flows, analysis of RCSA results and metrics reporting.

Core Responsibilities:

·Exhibit ownership in consultingCB businesses and functional partners related to the controls framework

·Review processes, procedures as they are developed or updated, to ensure proper controls are in place to mitigate risks

·Regularly evaluate and validate existing risks and control design to insure they are a reflection of the current environment

·Direct and ensure appropriate controls are in place and effective.Independently challenge and analyze control gaps are captured in issue and action plan documentation.

Offer control subject matter expertise and consult with businesses/functions as it relates to enhancing and analyzing existing controls.Collaborate with businesses/functions to ensure that operational changes are managed effectively.

·Partner with Compliance, Operational Risk and Audit on risk assessments to ensure compliance with all regulations applicable to the Commercial Bank

oProvide analytical support for RCSA monthly and quarterly metrics and scorecards for each of the business and functional groups

oAssist with tracking the progress on Action Plans to ensure they are completed timely & accurately

oPerform additional analysis on an ad hoc basis

oParticipate in FORCE release user acceptance testing cycle

Required Qualifications:

·BS/BA degree

Minimum 5 years’ experience in a leadership position responsible for Operational Risk Management, Control oversight and Program/Project management

Minimum 10 years’ experience of operational risk and controls.Excellent working knowledge of audit, risk and operational management concepts and the ability to understand and interpret the impact of decisions, as well as identify and convey potential problem areas

Ability to foster positive and proactive approach to process assessment and improvement and to identify trends and improve processes for both the customer and the business

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