Pros: This software is ideal for anyone to go paperless and green. You customize employee's and setup various of functions so that all the user's information is online.

Cons: Software can have connection problems to the server. Usually network issues or traffic. Also see instances where scanning software gets caught up and system can not operate. A reboot of the computer and your back up and running.

Overall: It's the future of going green for companies looking a better way to consolidate information. Highly recommended.

I have used a version of Epic for over 15 years and have enjoyed it's ease of use.

Jun 27, 2017

Jeff Y.

Physical Therapist

Used the software for: 2+ years

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: The ability to create and edit smart phrases which makes documentation more meaningful and quicker.

Cons: I would like to have all of the billing , scheduling, insurance , and documentation on one easy to navigate screen.

EPIC

Dec 13, 2018

Marsha R.

Office Manager

Health, Wellness and Fitness, 1-10 employees

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I like Epic because you are able to access records form other facilities that use the EHR. This makes it easier and more efficient to be able to take of the patients

Cons: There are too many clicks to get to some of the items that are needed for certain things. It can impede the workflow at times because of this issue.

Overall: Epic overall is good for large facilities.

I work with this at my job, have enjoyed most of the features, but the screen is very busy.

Cons: The iv volumes do not auto populate into the Intake and output flow sheets, it is time consuming to go back and forth to the flow sheets to add these volumes in. When you click to finish infusion it should auto populate into the flow sheet and if for some reason the patient received a different volume then you could go in and change it.

Great system but TOO BIG

Jan 28, 2019

Cynthia G.

Office Manager

Hospital & Health Care, 10,001+ employees

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

4/5

Overall

1
/
5

Ease of Use

3
/
5

Features & Functionality

3
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The opportunities for this system are endless. But trying to learn it and then train staff (including physicians and staff are just too much.

Cons: As noted above, it costs more money after implementing because we had to hire Contractors to continue to train and enhance the systems.

Overall: Again, it's like having to read the entire bible in one day and implement all of it the following day.