The location and views , the staff always had a smile and took the time to answer any question

Queen,
United States of America

Great location and beautiful picturesque view from the terrace bar.

Martile,
United States of America

Everything, but mostly the staff. They were incredibly helpful and pleasant to communicate with.

Desiree,
United States of America

This hotel was high above expectations. The hotel is really nice and well kept up. Staff was very friendly and helpful. There is a great roof top bar and the location of hotel couldn't be beat. Best of all is the breakfast buffet, I have never seen a better one.

Connie,
United States of America

We enjoyed a view of the duomo while sipping wine on the outdoor patio.
Our room was bright,clean and spacious. The bed was extremely comfortable. Wonderful large bathroom.

Kathleen,
United States of America

Fantastic Location
Friendly Staff
Nice rooms
Great free breakfast

Jeffrey,
United States of America

Nice upgrade to an apt, wonderful and plentiful breakfast in a gorgeous dining room. Friendly and helpful staff

Gail,
United States of America

The location, the view, the staff, the breakfast, the candies on your bed at turn down, not enough good can be said!

Only a customer who has booked through Booking.com and stayed at the property in question can write a review. This allows us to verify that our reviews come from real guests like you. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property?

We want you to share your story, with both the good and the not-so-good. All we ask is that you follow a few simple guidelines.

Tips for writing a great review

Give us details. People love to hear about the little things. Was the air conditioning working? Was there a chocolate on your pillow? We like long reviews, so you should try to write at least 50 words.

Be candid. Give us your honest opinion. We’ll never remove a review just because it’s negative. We promise.

Be relevant. The best reviews provide constructive information that helps other travelers make better choices. Stay on topic and avoid content that others might find offensive.

Sometimes we'll remove reviews if they include any of the following:

Objectionable material. This includes insulting or discriminatory remarks, swearing, or other offensive language.

Private information. To protect your (and others') privacy we do not display reviews that include email addresses or phone numbers.

Sensitive information. We don't display reviews that contain information with possible legal implications. This includes references to suspected illegal conduct or allusions to lost or stolen items. In such sensitive cases, please contact our Customer Service Team, who will be happy to help.

Irrelevant topics. This includes promotional content and politically sensitive subjects.

In some rare cases, neither the written review nor the review score can be displayed. This only happens if:

Key information is missing. A few review questions are mandatory. If these aren’t answered, we aren't able to calculate a fair review score, so we can't display the review.

You didn’t stay at the property. When necessary, we’ll confirm this information with both you and the property owner.

You made a mistake. Everyone makes mistakes. We won’t post yours. If you reviewed a different property from the one you booked, let us know. We can fix it so that your review shows with the right property.

The review is a fake. If there's any indication that a review is not authentic or is in any way fraudulent, it will be flagged during the moderation process.

Stephen

United Kingdom

10

Exceptional

March 1, 2015

Location is perfect, any closer to the Uffizi and you would be sleeping in the galleries. Breakfast really nice, stafff friendly. Very quiet, very clean

Nothing really. A tea maker in the room would be nice, but few hotels on the continent seem to provide them, a shame!
WiFi was a bit of a pain, need to keep logging in, but if that is the worst thing I can think of, it shows what a great place this is.

Nuriye

United States of America

8.8

Excellent

February 16, 2015

Next to Uffizi and over the river.. My room looked at roofs, but rooms at the other side must have wonderful river views.
I found a clean t- shirt on my bed to be used as a pijama. What a wonderful idea. If all hotels do this you do not have to carry pijamas in your bag. Staff at the bar was very kind. Reception staff was also friendly.

Layout of the hotel is like labirynth . I guess inevitable when you have to stay in this part of the city where all the buildings are old and not designed to the needs of today.

Anonymous

United States of America

9.2

Wonderful

February 15, 2015

Staff, location,general feeling of age and history.

Breakfast was a big spread. Some things were good others not. Coffee was not very good. Not like good coffee at a cafe. Not really enough staff at breakfast to serve the group so there were waits for coffee. Not Abigail deal but it was frequent. Staff were nice at breakfast however as everywhere else.

Lotte

Germany

8.3

Very good

February 4, 2015

Friendly staff, nice breakfast and breakfast Lounge, great location

I reserved and got my hotel Price confirmed in Euros. My credit card was charged ahead of my stay and automatically charged in US $ instead of € s as I would have requested. This made my room significantly more expensive than the agreed Price.

Timothy

Stephen

United Kingdom

10

Exceptional

February 1, 2015

It has the feel of a boutique hotel, located by The Arno, between the Ponte Vecchio and the Ufizzi Gallery, making it very close to all the main visitor attractions.
The rooftop bar has an outdoor terrace with one of the best views of The Duomo and The Arno. The breakfast hall is beautiful. get there early though, to secure one of only two tables by the front window, overlooking the river.
Complimentary drinks at the bar. We opted for afternoon tea on the terrace, which was very nice indeed.
The wine list is excellent, focused on the best local wines.

It's hard to fault this hotel, but the only thing I can point to is its lack of restaurant, though this is not unusual in Florence, given the huge number of excellent and affordable restaurants in Florence.

Nick

Greece

10

Exceptional

January 6, 2015

We chose Hotel degli Orafi for our 5 night honeymoon.
The hotel offered us a welcome champagne at the room and a free drink at the bar on the day of our arrival.
The room was very spacious and very nicely decorated!!!
Bathroom was very large and comfortable!!!
Impeccable cleanliness!!!
Location was perfect next to Ponte vecchio (only 30 meters away).
Breakfast was superb.
Staff was very friendly, helpful and polite and provided us with a weather forecast with sweets everyday.
Room facilities were great.
It's the perfect hotel to stay at and worth every euro.
If we visit Florence again we will definitely choose this hotel.
Just perfect.
Nick & Fani - Greece

Anonymous

United Kingdom

6.7

Pleasant

December 23, 2014

location excellent, hotel overall good.

unfortunately our junior suite was extremely noisy Rm 108. you could hear everything from the office next door as if they were in the same room as you. Awful smell unfortunately on the first floor by the breakfast room as if the drains were up.

Anonymous

Emma

United Kingdom

9.2

Wonderful

November 30, 2014

Location is very central to all the sights. Some good restaurants within a 5 - 10 minute walk. Lovely roof terrace looking at the river on one side and the Duomo on the other. Staff speak English and are so helpful. Very good breakfast with a wide choice and fresh rolls.

Anonymous

United States of America

10

Exceptional

November 9, 2014

I travel often, and I can honestly say that this is one of the best hotels I have ever stayed in. The staff was so helpful and friendly, the breakfast was excellent- high quality, delicious food in a stunningly beautiful dining room... Wifi worked great in the room and throughout the hotel, and the location is great. The rooftop terrance bar is one of my favorite places ever. I had one of the less expensive rooms "without a view", but in my opinion, even the terra cotta rooftops I saw outside my window were lovely; and the room was small, but still lovely and clean with "old world" charm. The marble bathroom was the best, with terry cloth robes and slippers. All at a very reasonable rate. I would definitely stay there again.

Connie

United States of America

10

Exceptional

November 8, 2014

This hotel was high above expectations. The hotel is really nice and well kept up. Staff was very friendly and helpful. There is a great roof top bar and the location of hotel couldn't be beat. Best of all is the breakfast buffet, I have never seen a better one.