I first approached Hatti about helping me update my original website as I needed to learn how to access it myself in order to write a blog and update text and photos. I wanted to be more spontaneous and keep my website ‘live’. Hatti agreed and right from the start working with her has been a most enjoyable experience. I am not very confident with computer technology but Hatti was patient and encouraged me to persevere. She has transformed my website into an informative, vibrant and colourful experience and has also provided me with clear step by step written instructions to work from alongside ongoing email support which has proved invaluable.