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In the Mass Spec world, every minute of downtime counts

Minimum downtime, maximum productivity

When your mass spec instrument fails, you need fast, efficient support that meets your exact needs. From one-off repairs to comprehensive maintenance cover, we have the package that works perfectly for you. We’ll work with you to find the right support solution to keep your lab in action. Click here for our supported instruments list.

Efficient, streamlined support that works!

Your Providion engineer will be selected especially for their expertise in your particular mass spec model. What’s more, they’re fully supported by our advanced data management systems, with full online service histories, inventories and job tracking so they can do a great job for you quickly and efficiently. Problem solved!

SMART-MS Solutions

A new approach to instrument support. PM & Validation kits with comprehensive technical training put you in the driving seat. And if you need further help we’re here to fully support you!

Good, effective service! We appreciate the very prompt answers we get when contacting the Providion service managers to solve any service queries or instrument problems. - Jordi, SPCEN INVEST XX1