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Careers at UnitedHealth Group

We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these individuals, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks and in return, offer a world of rewards and benefits for performance. Exceeding your limits is an exceptional start to your life's best work.SM

Just like you, we are driven by a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care. Are you in? Learn more about your future at UnitedHealth Group at careers.unitedhealthgroup.com

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Job Category:

Network Management

Country:

United States

Postal Code:

13201

Approximate Salary:

Not Specified

Position Type:

Full Time

Supervisor, Provider Data - Syracuse, NY

Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life's best work.(sm)

The Supervisor of Provider Data is responsible for various activities related to the provider network database which may include any or all of the following: database maintenance, reporting and extracting data for various reports and analyses, initiating database improvement. Supervisors of Provider Data develop and maintain standards for database integrity and quality assurance, coordinate corrective activities to clean database and retain users, and manage communication processes with other departments regarding database improvements. Other responsibilities include conducting audits and providing feedback to reduce errors and improve processes and performance, maintaining current provider data to ensure the quality of the network, and may be responsible for representing the provider network area on company IT projects, reporting and tracking provider calls and complaints, or for the support, coordination, and production of the paper directory cycles.

Product, service or process decisions are most likely to impact individual employees and / or customers (internal or external)

Required Qualifications

Undergraduate degree or equivalent work experience

3+ years data analysis and / or audit experience

1+ year of experience in managing cross functional projects and making presentations

3+ years customer response / customer service experience

1+ year of supervisory experience

Intermediate level of proficiency in tracking, trending and reporting on metrics

Intermediate proficiency in MS Excel and PowerPoint

Must live within commutable distance of the location listed for this specific career opportunity

Willing and able to travel 10% nationally

Preferred Qualifications

Experience writing policies and procedures

Experience within the Healthcare Industry

Strong organizational and interpersonal skills

Knowledge of Access

Experience with CPS platform; preferably within PFS/CUS

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)