If you like to be micromanaged then this is the place .Words will be twisted and you will be set up for failure. If Management does it's just OK/ normal. Frequent payroll issues and always have to track down your hours. In this day and age , to have this to happen it is pathetic.

Welcome to the real life set of mean girls. Worst store director on the face of the earth. Secretive, catty and totally unprofessional leader. Set a horrible tone for the back of house staff and worked to pit everyone against each other. You have no autonomy in your work and are constantly micro managed. The director and her operations minion are the two most hated people in the store. She is a bully and a nasty insecure excuse for a leader. I absolutely hated every minute of that job.

If you get a job working here, you better hope you become a favorite of management, because you won't be held accountable for anything you do or don't do. Otherwise, expect to be lied to and gossiped about. Management played staff against each other over and over again. The politics are out of control. NOT what you'd expect working for a luxury company like Tiffany & Co. This environment was like working in a sorority house with very immature teenage girls, the angst, the drama and the gossip! Horrible leadership as management actually encourages the staff to lie and gossip about one another and report it back to them like it is the truth.

If you value your mental health, apply elsewhere.

Pros

Benefits

Cons

My feet, knees, hips and lower back were destroyed from standing on a marble floor for hours at a time

I had the pleasure of representing one of the best luxury brands in the world. It allowed me to acquire an extensive knowledge in diamonds and gem stones.Was able to develop a strong strategy in developing an extensive portfolio of recognition gifts and rewards for Fortune 500 companies.

Amazing work environment, great team of co-workers and management. High end boutique and great company to work with. Providing the Tiffany experience to each and every client that walks in and helping them with their special occasion or personal styling is an unforgettable experience. Do need to have a high focus of high efficiency at work to have a successful day. Not for candidates who just want a boring job and sit through the day.

Pros

Solid pay and commission, great work environment, amazing products, even more amazing people

Cons

have to be highly efficient and focused at work, not for the slow and steady.

I had not worked in a Corporate Retail environment before and I found there are several challenges that face management in regards to getting things done. The Corporate Retail environment is similar to working with the Government as there are a lot of channels to go through to get things completed. As it was, it took 3 months and six interviews for me to get my placement. After 3 months, I still had not received my expense reimbursement for my training expenses. So be warned...there are a lot of hoops to jump through.

It is so difficult to find a work environment that is genuinely friendly, supportive, and kind, especially when it comes to retail. The managers are very polite and very patient. You are never made to feel small. The staff are all very accomodating and willing to help you if you are new. There is no fight over customers and everyone is willing to put in the time to help you.

From November 2011 to the present, I have been working for Tiffany & Company in the role of an Operations Professional. This position is mainly Customer Service oriented, however it is my responsibility to be cross-functional in all aspects of back-of-house operations and sales. This includes:

- working effectively with sales professionals and other team members to help drive the business- sales support, process efficiencies and procedure compliance are essential - contribute to store inventory accuracy and availability- maintain all reporting needs and internal audit checklist compliance to ensure store is financially sound.- independently follow-up on and resolve all customer issues- strengthen customer brand loyalty by providing superior service for all after-sales servicing needs concerning either repair/cleaning take-in or phone orders- partner with the sales team by fulfilling merchandise requests and point sales quickly and accurately - respond graciously to all incoming telephone calls and emails with prompt and accurate information in order to help retain and satisfy customers- multitask as needed to ensure that all daily, weekly and monthly responsibilities are completed in a timely manner- remain current on all industry news and company updates and complete provided training courses to ensure compliance with company policy changes to better serve customers

Tiffany & Co. proved to be one of my best sources of customer service knowledge. They expect nothing but the best. A typical day was spent in my home office on the phone and email securing appointments with potential and existing corporate customers. Working from home did not allow for as much social interaction as my personality needs. Management and co-workers, for the most part, were extremely professional and guarded. It was a difficult place to really get to know people because there was always a fear of not complying with the rigid expectations. The most enjoyable parts were meetings and luncheons with my customers. Being the front of house Ambassador in the store during busy times of the year, and helping to organize and host special events, awards dinners and charity functions.

Pros

Very nice discounts off merchandise along with special auctions of slightly damaged goods, for employees only

Cons

The isolation of a home office did not allow the social interaction I crave.