Our Promise

Welcome to IMS Inc. For nearly 30 years, our dedicated team has worked hard to deliver innovative solutions that drive the success of our customers while facilitating the ongoing growth of IMS. By listening and responding to our customer’s needs, we continue to evolve; offering advanced solutions for the management and delivery of critical communications.

Our promise is that we will continue to listen, invest in IMS, and deliver an exceptional customer experience. I thank you for entrusting the future of your business with IMS, Inc.

"Responsive and attentive, IMS is always ready."

 — CEO – Large Regional Credit Union – $1 Billion in Assets

We have had a business relationship with IMS for over 20 years. We use them for the delivery of our statements, notices, and special mailings, most of which are time sensitive. IMS has consulted with us on marketing programs and special projects incorporating multichannel delivery of our message through both print and electronic channels. Our staff rates IMS a 5/5 across the board upon vendor review, and only has good things to say about them as an organization and as individuals.

IMS Delivers in a Dynamic Regulatory Environment

 — Senior Executive, Collections/ARM Agency

IMS has been our collection letter vendor for more than 10 years. Their response time for regulatory changes has averaged 24 hours and most instances has been same day.
The Client Communications Center has been a valuable platform to manage these changes. The audit and reporting features have proven to be a great tool for our compliance team.

Engage and deliver.

Communicate more effectively through IMS, Inc’s multichannel approach to communications.

ABOUT US

IMS, Inc. is a nationally recognized brand and integrated service provider of print, mail, and digital delivery services. Founded in 1986 as a pioneer in the presort mail industry, we have expanded our operations over the decades, transforming into one of the most recognized names in transactional document delivery.