Error when converting Act 6 database to v19 (Windows 10)

I recently bought a Windows 10 machine, installed Act v19, and then ran into the following errors when trying to import my Act 6! Database (which I've been using successfully for decades on my old Windows XP machine)...

First I got the following error:

I then clicked okay and it continued running normally until I got this error:

And then finally, I got this error:

Updating database... An exception occurred changing the schema. Your previous Act! database cannot be converted. See the Start Here guide for more information. The process cannot access the file 'pre7actdb.adb' because it is being used by another process.

Any ideas would be appreciated, as I'm completely lost without ACT and ACT 6! apparently won't run in Windows 10, so I have to upgrade.

Re: Error when converting Act 6 database to v19 (Windows 10)

First make sure that you've done the Advanced/Act Diag maintenance in v6. Then find a download of an earlier version; I'd recommend Act 2012/v14. Do the conversion there then update to v19 and try it on the new database. Make sure you reboot after an error message before trying again. If you continue to run into additional problems give us a call - we've never had a database that we couldn't convert.

Re: Error when converting Act 6 database to v19 (Windows 10)

First make sure that you've done the Advanced/Act Diag maintenance in v6. Then find a download of an earlier version; I'd recommend Act 2012/v14. Do the conversion there then update to v19 and try it on the new database. Make sure you reboot after an error message before trying again. If you continue to run into additional problems give us a call - we've never had a database that we couldn't convert.