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Our Philosophy

If anything truly defines Fairmont, it is the value we attach to creating lasting memories. From the moment you begin imagining visiting one of our destinations, through to the time you spend with us, and even to the memories you bring back home with you, we do everything we can to inspire an unforgettable experience.

Our rich tradition of hospitality is based upon more than a century of experience as hoteliers. We connect you with the best of your destination, in hotels and resorts that represent the essence of our communities. And we believe that genuine hospitality is achieved when engaging, thoughtful service and attention to detail are tailored to your personal preferences and passions.

Our Brand Service Promise

Turning moments into memories for our guests.

Fairmont Then and Now

At Fairmont, we’re proud to be the world’s most storied hotel brand and for more than a century, our unique collection of fabled castles, secluded lodges, historic meeting places, beach resorts and modern retreats have hosted discerning sophisticates, celebrities and dignitaries. Since our founding, Fairmont has never been a brand that imposes itself upon a culture. Rather, we have ensured that each of our hotels, from San Francisco to New York, London to Monte Carlo and Shanghai to Dubai, captures and connects to each destination’s distinctive spirit and becomes “the place to be”.

We’re honored to say that many of our iconic properties have been integral in the development of cities, had an impact on the course of history or even altered the social fabric. In fact, they are often deemed attractions in and of themselves. Today, we continue to grow our collection of properties throughout North America, Europe, Middle East, Africa and Asia.

A recognized leader in the global luxury hospitality industry, Fairmont’s deep respect for local culture and commitment to sustainable growth has made the Fairmont name a cherished one.

As our brand continues to grow you can expect to see new hotels that serve the heart of their destination, allowing us to connect with sophisticated travelers, delivering on our worldwide reputation as a gateway to unforgettable experiences.

We connect you with the best of your destination, in hotels and resorts that represent the essence of our communities. We believe that genuine hospitality is achieved when engaging, thoughtful service is tailored to your personal preferences and passions.