Users in this career have rated it a 1.9 in terms of their own personal satisfaction with the career. This figure represents an average taken from the responses of 171 MyPlan.com users during registration.

Users were asked to rate their happiness in their current occupation as being either "Very Happy" (4), "Happy" (3), "Mixed / Neutral" (2), "Not Happy" (1), or "Miserable" (0).

Users in this Career Group

There are 208 users in this career group. They represent 8 different countries. You can see the list of users in this career group by clicking on one of the links below. You can also join this career group simply by selecting your current status and clicking "Add Me."

I work a switchboard for a large medical practice and overall it is a very enjoyable experience. It is rarely boring and I am always kept busy. Monday mornings would be the definite drawback, as most medical offices are closed all weekend; though we have an answering service, it can be a very frustrating test to answer ten incoming calls and still keep the patients happy. If you're good with computers and phones, and can keep a cool head even when people are being less than reasonable or just downright rude, this is something for you.

I have been doing technical support for a long time.It is mentally deadening and very depressing there is a lot of complaining. The customers are often very impatient and particularly rude because they can't see you.

Working in an answering service is good work if you can handle it. There are a fair number of horrible callers you must deal with, but it's a lot better than fast food. On average, I'd say one out of 50 callers is truly horrible, with the majority of the rest merely being pretty bad.
I've worked at a small answering service for approximately 10 months now, and I intend to stay there for a good long while, but I know that there are a lot of people that simply could not handle it. If you don't have a friendly, helpful personality, it will likely not be a good match for you. Though there are definitely some people without friendly helpful attitudes who do succeed in this career, they end up arguing with callers and being disciplined far more than those with good attitudes.
When you work in an answering service, you're often taking emergency calls from very angry, distraight people, sometimes in a great deal of pain. It is important that you have the ability to remain calm in these situations if you want to be a successful operator. Before I worked there, I was not fully aware of how angry people can become if you refuse to give them exactly what they want, which very rarely you are able to do. This is very important to remember.
On the plus side, you're helping people, and getting paid for it! I've met a lot of wonderful people working there that I hope will be a part of my life for a long time, as well. You don't have to stand all day, or deal with the public face to face if these things are unpleasant for you.
Overall, I would say my experience has been largely positive, and I would suggest this career to most of my friends as well as anyone who needs easy part time or full time work.