HP Image Assistant 3.5.24.1 - Not Supporting 1809

I am trying to run the HP Image Assistant on Windows 10 1809 and am getting errors when trying to Analyze the computer.

On a ZBook 14 G2 running 1809 LTSC it says, "HP Image Assistant does not support Windows 10 version 1809 for this platform. Would you like to download the list of supported platforms and operating systems?"

On a EliteBook 850 G2 running 1809 (Standard OS, not LTSC) it starts analyzing but then hangs on "Getting Installed QFEs".

Any idea why I'm seeing these errors? According to the release notes it's supposed to support 1809.

HP Image Assistant 3.5.24.1 - Not Supporting 1809

‎11-28-201808:32 AM

I was able to get it running on my EliteBook 850 G3 running 1809 (Standard OS, not LTSC).

I still get the error on 1809 LTSC saying "HP Image Assistant does not support Windows 10 version 1809 for this platform. Would you like to download the list of supported platforms and operating systems?". I tried this with another ZBook but this one was a G1 instead of a G2.

HP Image Assistant 3.5.24.1 - Not Supporting 1809

‎11-29-201810:27 AM - edited ‎11-29-201810:27 AM

Ok. I will pass along to our HPIA team that we seem to have an issue with the ZBook 14 G2 Reference Image.

In the interim you can use HPIA to download and install drivers by using the Download SoftPaqs or Get Drivers features. Download SoftPaqs will allow you to select one or multiple systems. You can then Analyze, download and install available SoftPaqs. The Get Drivers tab allows you to select a specific platform and OS version. You can then create and download driver packs for the selected platform.

I was just notified by support that your issue with the ZBook 14 G2 has already been reported and is being investigated. I don't have a resolution ETA at this time.