Re: Problems with your HP printer after upgrading to Windows 8.1

I'm not sure that my problem is specifiacally related to my upgrade to Windows 8.1.

My problem is that when I go to print, my printer shows as offline. Waking up the printer does not change this. I have reinstalled the printer at least twice. I have run the Print and Scan Dr app. I have to turn the printer off and then back on to get it back online. When I have reintalled the printer, it's found, but the wireless wizard has trouble installing it and I have to enter the IP address. I have, of course, made sure the IP address hasn't changed when I run into connectivity problems.

Re: Problems with your HP printer after upgrading to Windows 8.1

Hi.....my laserjet 1536dnf mfp was working perfectly with win 8 pro....then I installed win 8.1 pro and now the computer ,which is part of a network,can not communicate with the scanner of the printer--it prints just fine. On another computer (running win 7 ) on the same network, the scanner and all other printer functions work just fine.

I have tried installing the latest drivers from HP......scanner still not "communicating" with computer.....also temporarily disabled firewall.....please help...all the best -David G (gossat)

Re: Problems with your HP printer after upgrading to Windows 8.1

yes....it keeps sending me to HP for the latest drivers page for the Laserjet 1536 ........I have actually installed all the drivers listed.....and still nothing .....should I get rid of all the old drivers and re-install everything from scratch.....ie the complete (210 MB ) "installation " software ?

Re: Problems with your HP printer after upgrading to Windows 8.1

yes....it keeps sending me to HP for the latest drivers page for the Laserjet 1536 ........I have actually installed all the drivers listed.....and still nothing .....should I get rid of all the old drivers and re-install everything from scratch.....ie the complete (210 MB ) "installation " software ?

Re: Problems with your HP printer after upgrading to Windows 8.1

Hi, I just updated my HP laptop to Windows 8.1 and now my laptop cannot detect my HP LaserJet P1102w 's wireless network. It finds our wifi just fine, but not the printer's network. What should I do? Thanks.

I have installed HP Print and Scan Doctor and run the utility to fix the problem. It did not fix the problem. My printer connections are good and communicates with my computer. When I send anything to PRINT, the document shows up in the print queue and then a second later disappears and never gets sent to my computer. No error messages show up on my printer.

I have no idea what has happened. Anyone have a solution, or any answer, please reply.