Inability to save scanned photos other than in the default ...My Pictures

I use the Epson Stylus Photo Rx620 all in one printer to scan. When I try to place the photos in a folder of my choice. all be it in ...My pictures, I cannot do it other than by dragging and dropping it. The Epson support team have not been able to solve this. I believe there is an error in the machine. My friends of the computer club I belong to can make a folder in other locations.
Can you help?
Thanks
Oswald 30

Hi mewmsMany thanks. It is certainly simpler but I need your help to make my own folder in Pictures. When I click on to Browse and go on to Make new folder, I can pake a folder but it does not show on the selection screen when I click on to the small black arrow.I suppose my path is not clear. Help will be appreciated.Thanks.Oswald30Hi mewms
Many thanks. It is certainly simpler but I need your help to make my own folder in Pictures. When I click on to Browse and go on to Make new folder, I can pake a folder but it does not show on the selection screen when I click on to the small black arrow.I suppose my path is not clear. Help will be appreciated.
Thanks.
Oswald30

Hi ginkoNo luck. I have not been able to activate the File save facility through the browse button.Thanks.Oswald30Hi ginko
No luck. I have not been able to activate the File save facility through the browse button.
Thanks.
Oswald30

Try creating a new user in window. Leave the user with administrator priviledges.Log out.Log in as the new user you just created and check if the software save in other folders.Try creating a new user in window. Leave the user with administrator priviledges.Log out.Log in as the new user you just created and check if the software save in other folders.

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

I'm not certain that I can help, but I am familiar with the Epson does things with their printers and all-in-ones. The thing is, printers are pretty cheap to buy. Where these companies make lotsa bucks is in the aftermarket products, which in this case is printer ink. Therefore, these printers are designed to now allow you to do much of anything with all the ink cartridges installed. I can certainly understand your frustration, and if I am wrong about this, I would like someone who considers themselves an "expert" to tell me so. Good luck, and my advice would be, next time don't buy an Epson. They are the worst company for high-priced ink, and if you use anything except Epson brand ink, you void the warranty. Sucks!

Epson's RX620 scans and prints photos at high quality. Text, however, was slow to print and not that good.
Epson's
multifunction devices fall into two categories: general-purpose models
that are designed for home or small office use, and photo-oriented
devices such as this, aimed more at the enthusiastic amateur snapper.
Because it's a photography-centred device, the RX620 uses dye inks.
On photo paper, these produce more vibrant colours than pigment-based
inks, and a true gloss finish, but on plain paper produce inferior,
less vivid results.
The Stylus Photo RX620 is quite large, and looks dated - but it's
not short of modern photo-printing features. Its built-in memory card
reader is compatible with seven commonly used digital memory formats,
including xD and SmartMedia. Photographers using film will appreciate
the scanner, with its high optical resolution and transparency
backlight.
On plain paper the RX620's text printing showed bandingand rough outlines on default settings. Our five-page
black-and-white text document took two and a half minutes to print.
Increasing quality settings made it even slower.
We tried realigning the print heads to improve print quality. The
RX620's manual process involves choosing the best-aligned examples from
four rows of 15 patterns. This takes good eyesight, and it can be hard
to choose between similar-looking options. We needn't have bothered -
text remained unchanged.
Photo printing was far better. The RX620 produced some of the best
prints we've seen from a multifunction device, but only at its highest
quality - and slow - setting. Our A4 test picture took 15 minutes 12
seconds to appear.
The RX620's scanner is excellent, previewing an A4 sheet in six
seconds and scanning a 6x4in photo at 600 dots per inch (dpi) in just
14.5 seconds. Negative scan times were reasonable, with a single frame
scanned at 2,400dpi in 1 minute 40 seconds.
The RX620 can perform many advanced functions without being attached
to a computer, and its colour screen has a clear menu system. Prints
can be made directly from memory cards, photo prints or even film.
There are four document copying settings, but results using the default
Text quality are adequate for most office purposes.
The RX620 isn't a brilliant multifunction device. It does many
things well, but its printer is too slow, and simply not good enough on
plain paper.

Hello,
You can download the printer driver from this link. There are a list of downloads on that page. Scroll down to Printer Driver 5.5aa and download the file. This is the printer driver. Also, download the Twain Driver and Scan Utility v2.65 for the scanning drivers.

Its the operating system on the computer since it won't accept this types of images in your computer. Try saving the scanned document on a different folder/ or in your desktop. If everything fails, reformat your computer.

Epson has software called "Epson smart panel" and you can select scan from the list of operations.
Turn your scanner on, (windows OS) click on "start" then click on "all programs", look for epson smart panel in programs list, click and let panel load, then select scan.
It will take some time for the scanner to warm and scan, so be patient, after it is scanned your options are to print, or save. If you save, be sure you know where its filed or "tell" it where to save, I recommend creating a new folder before in "your pictures" titled "scans" . Usually after you do this, it will save it there by default.