We specialize in pinpointing areas where your customers are frustrated, making them better, and measuring their performance.

In simpler terms, we increase your revenue by solving problems that are driving customers away.

Copious created the best results we've ever seen

We've never had such a small change make such a huge impact.

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How do we do this?

How we do this.

We use our unique evaluation system, the CXI Scorecard, which measures every key interaction your customers experience. This complimentary score becomes a tangible plan for improving those experiences and an actionable roadmap for what to do next.