Disney Culture in Hospitals

Anyone out there been visited by Disney yet? That's right, Disney. Mickey Mouse was there as well as a couple of other characters.All employees were required to attend the 2 plus hour sessions and the gist is that you are working in a perfect environment and you are to provide perfect care.No patients should ever have a complaint because we are at their (and their family members) beck and call 24/7.
It was like a new horror movie...The Stepford Staff.

It sounds like the "How may I assist you, I have the time" campaigns. Or worse, "Ask me if I've washed my hands".

I understand the concept, I just don't like being talked down to like I'm some petulent 2 yr old that is willfully being obstinate.

It smacks of being treated unprofessionally. More than being an offense in its own right, it's a symptom of a managerial view of nurses that is distasteful at best, antipathetic at worse.

I don't 'script'. At least, not about anything that I didn't develop myself over a long amount of experience with what works for ME.

By the same token, I'm not much concerned about it. Annoyed, maybe. But, I'm not the type of person that has been accused of submerging myself into a dominant culture, be it corporate, or otherwise.

As a friend of mine says, you'll either like me or not. But, you won't forget me.

I like Disney. Been there several times. IF my employer brought Disney to work, I might be forced to think that they expect me to treat work like a vacation. And they might not appreciate the methods I employed to 'make it so'. See, I have JUST the type of disposition to take the wrong message out of such things.

~faith,
Timothy.

Last edit by ZASHAGALKA on Sep 12, '06

Sep 12, '06

Well, that's creepy. I'm not a fan of Disney in general and don't like corporate stuff like that crammed down my throat. I feel your pain.

As an aside, my best friend was once called into school ...the guidance counselor asked if there were problems at home. It seemed that my friend's kid was the only one who had not been to Disney World in his class. My friend's response..." Gee, we hate Disney. We hike and camp on our vacations. Is that a problem???...".

Sep 12, '06

Quote from Quickbeam

Well, that's creepy. I'm not a fan of Disney in general and don't like corporate stuff like that crammed down my throat. I feel your pain.

As an aside, my best friend was once called into school ...the guidance counselor asked if there were problems at home. It seemed that my friend's kid was the only one who had not been to Disney World in his class. My friend's response..." Gee, we hate Disney. We hike and camp on our vacations. Is that a problem???...".

Funny . . . .

steph

Sep 12, '06

Yes, the hospital I worked for went for that concept BIG time. We had multiple classes to attend, and they still do a yearly follow-up. My understanding was that it cost them over $500 per employee for it all.

Sounds great in theory, but like everything else, the promoted the concept to the public - but didn't give the nursing staff the means to pull it off.

A lot of the public feels this gives them'carte blanche' to 'get their money's worth' when they come in! Had a bunch come in everyday, ask for shampoo and lotion, then go into the staff showers. They did this everyday for a week - and they only lived a couple of blocks from the hospital. Some come in and help themselves to the nourishments and soda, then leave.

Some have even let nursing know when they needed money to eat. I'm not talking about elderly or poor, downtrodden folks. A couple of guys in probably their late teens, came to me at the nurses station one night and told me they didn't have money for food.:lol_hitti I offered them soda crackers!! But some of the staff would have given them money.:uhoh21:

And this is just the visitors!

Sep 12, '06

Sep 12, '06

Omg!

Sep 12, '06

And that $500 per employee could have been used for extra staff to create the same effect - that the hospital actually has the staff to take care of the patients!

Grrr!

Banditrn, when you say some of the staff would have given them money, do you mean from their own pocket?

Once I had someone who did not like the generic shasta cola we had in the pantry, so asked if there was a soda machine. I said there was one in the lobby and this individual had the nerve to ask me for the money!!

Sep 12, '06

Our charge nurses have went to a few meetings, although I'm not sure if Mickey was there or not.

I do know this........if my charge nurse says "Tweety, that's not very Disney of you" one more time I'm not going to be responsible for my actions.

Sep 12, '06

Now Tweety, that's not very 'Disney' of you . . .

Besides, EVERYBODY knows that you are more a 'looney tunes' kind of person!

~faith,
Timothy.

Sep 12, '06

Quote from ZASHAGALKA

Now Tweety, that's not very 'Disney' of you . . .

Besides, EVERYBODY knows that you are more a 'looney tunes' kind of person!

~faith,
Timothy.

Sep 12, '06

Bottom line for me is that my employer while at the same trying to turn us into Disney World and promoting "I've got the time"....yes Timothy we are stuck with both where I work. Also cut the budget on staffing because they claimed they are going broke.

My response to them is that they can't have it both. Give me a safe ratio and I'll be Donald Duck and my "customers" will be happy. If not, then put you money in the bank and keep Mickey Mouse away from me.