News & Media

Welcome to the BNSF newsroom. Here, you’ll find news releases, customer notifications and media assets available for use by news organizations. Looking for a media contact within BNSF? Get in touch with us using the Media Contacts list on the left.

Scheduled Retirees

Suppliers

BNSF purchases material and service items from an extensive list of sources. We seek to acquire quality goods and services at the lowest total cost of ownership by working resourcefully, efficiently, effectively and ethically with both current and prospective suppliers.

Supplier Relationship

Diverse Business Enterprise

We are committed to proactively identify, attract and develop long-term partnerships with certified minority, woman and veteran-owned and small disadvantaged businesses, while fulfilling BNSF Vision and Values.

Customers

Ship with BNSF

From the materials that help create products people use every day to the actual finished products, our consistent and cost-effective service takes products of any size to customers when and where they need them.

No matter what you're shipping, BNSF has a service to meet your needs.

New to Rail or BNSF?

Rail Development

From the materials that help create products people use every day to the actual finished products, our consistent and cost-effective service takes products of any size to customers when and where they need them. No matter what you're shipping, BNSF has a service to meet your needs.

In the Community

For more than 160 years, BNSF Railway has been an essential connector – safely and efficiently transporting freight from point A to point B. But we don't just move freight; we touch people and communities along the way. We're proud to tell our story and how we strive to be a trusted partner worthy of your respect.

Hazardous Materials

Economic Impact

U.S. and global economies rely on rail, and BNSF is a vital link in the global supply chain. We enable our customers to participate in a wide range of markets in North America and around the world. Recognizing our contribution to our nation's economy, we work to listen and respond to customers' needs, maintain strong corporate governance, provide value to investors, and strategically invest to keep our rail network strong.

Tribal Relations

BNSF Railway’s first-in-the-industry Tribal Relations program seeks to build and strengthen ties with the many diverse tribal nations on BNSF’s network, and to foster within BNSF a greater cultural understanding of these tribal nations, their rights and governance, cultural resources, and other crucial issues.

Our People

The people who work at BNSF are the ones who drive the railroad to success. BNSF people are from all areas of the country and have a variety of skills. BNSF is focused on keeping the railroad moving forward, meeting customers' needs and serving the communities where our employees live and work.

Our Railroad

Virtual Tour

Every day, BNSF Railway operates about 1,300 trains across a 32,500-mile network in 28 states and three Canadian provinces. More than 42,000 people operate this network, making an enormous contribution to the U.S. economy by moving the goods people need in their daily lives.

Awards & Honors

Contact Us

At BNSF, we are committed to providing you the information you need to make informed transportation decisions. If you would like more information on any of the subjects contained in this section, please feel free to contact us.

BNSF's intermodal network is made up of some of the largest and most modern intermodal hub facilities in the industry — facilities that are designed to move your shipments across the BNSF system faster than ever before.

Intermodal Storage free time and charges apply to equipment held at a BNSF facility from notification to out gate. Notification occurs when BNSF advises the notify party that the equipment is available. Storage charges begin accruing when free time expires. BNSF Intermodal facilities are tiered into two groups with specific free times and daily storage charges (see Helpful Tips).

At BNSF it's our goal to simplify all the details so you can focus on what's really important: your cargo.

Intermodal Storage Facilities (effective August 17, 2015)

Group 1 (24 hours free time; $150 storage charge per day)

Chicago (Cicero), IL

Chicago (Corwith), IL

Chicago (Willow Springs), IL

Los Angeles, CA

Phoenix, AZ

Portland, OR

San Bernardino, CA

South Seattle, WA

Stockton, CA

St. Louis, MO

Group 2 (48 hours free time; $150 storage charge per day)

Alliance, TX

Albuquerque, NM

Atlanta (Fairburn), GA

Denver, CO

El Paso, TX

Houston, TX

Logistics Park Chicago, IL

Logistics Park Kansas City, KS

Memphis, TN

New Orleans, LA

Oakland International Gateway, CA

Omaha, NE

Seattle, WA

Spokane, WA

St. Paul, MN

If notification occurs after 5p.m., the day of notification is the following day. Storage charges begin accruing the first 12:01 a.m. after free time has expired.

Other Resources

All storage charges must be paid on equipment before it leaves BNSF property. Charges can be paid through BNSF Storage Web tool (a secured www.BNSF.com application) by either
credit card or guarantee. Cash, cashiers or certified checks are not accepted at the gate. Any billing issues can be filed on-line through BNSF's
Storage or Account Status Web tool. To access the tool, log into the Customer Portal.

Contact BNSF to learn more about demurrage, storage and extended services.

It's easy to obtain information regarding your shipment 24 hours a day, 7 days a week by using our bnsf.com Tools or our voice automation system. Just give us a call and register for a PIN.

Area

Option

Trace your equipment (carload and intermodal)

1,1

Find the location of your intermodal equipment (no PIN required)

1,2

Release and order in your carload equipment

2

Get support on bnsf.com

4,1

Our website makes it easy for you to conduct all your business with BNSF seamlessly in one place.
Register at bnsf.com, under the Customer Login area, click
Register. To register for bnsf.com, you'll need the following information:

Name

Title

Email address

Telephone number

Fax number

Company name

Company address

NOTE: Approval for website access can take 24-48 hours. A BNSF support representative will contact you to set up and train you on the tools and reports you need. A PIN Number will be issued at the time of registration.

Forgot your PIN

If you have an existing PIN you've lost or forgotten, submit a
PIN Request and we'll help you find it. You'll be asked to enter your e-mail address. Then our automated system will send your PIN to the e-mail address you entered.

Also, if you have a bnsf.com username and password, you can login on the
Customer Portal and check your profile for PIN information.