FAQs

Why do you choose to use “pastured” chicken and “100% grass fed” beef instead of organic chicken and beef?

We believe that bones from animals raised on grass produces the best bone broth. USDA organic certification standards do not require chickens and cattle to be raised on pastured diets. For these reasons, we've chosen not to make USDA organic certification a one-stop requirement for our chicken and beef farmers. We carefully evaluate each of our vendors by our own, internal standards. Those standards include the requirement that the animals spend their lives outside, on pasture. We also require that the animals are not given routine antibiotics or growth hormones. Since the chickens are pasture raised they are living in the environment and eating the diet they were designed for. The same goes for beef - cows raised and finished on grass are not eating feed that has been processed with things that will accelerate growth.

What is the difference between “grass fed” and “grass finished” beef?

As consumers have begun to learn the value of eating grass fed beef, some producers have found ways to label their beef as such while still following certain conventional practices. This includes the practice of raising cattle on a grass fed diet for a portion of their lives, then fattening them up or “finishing” them for sale on conventional style grains like corn. We do not believe this practice produces the most nutritious broth. For this reason, we only source our beef bones from farmers that raise their cattle on grass diets for their entire lives, including during the finishing process.

What is the difference between “pastured” and “free range” chicken?

To be considered “free range”, chickens are only required to have access to outdoors for an undetermined amount of time. This access often comes in the form of a small opening to an outdoor lawn. There is no guarantee the chickens have ever set foot outside or are exposed to grass and direct sunlight.

“Pastured” chickens spend their lives outside in movable coops. This allows the chickens to spend their days in the sunshine and fresh air. The farms we work with move their coops to fresh grass daily, so each day the chickens live on a fresh patch of grass. This process gives the chickens the chance to scratch for and eat bugs, which adds to their nutritional profile.

How do you source the bones you use for your bone broth?

We work with a great group of local farmers, all within driving distance from our location in Atlanta. We visit each of the farms to learn first hand about their growing practices. One of the things we value most here at Bone & Co. is our great relationships with these local farmers.

Do you use USDA certified organic vegetables and herbs?

Yes, all of the vegetables, herbs and seasonings we use in our broths are certified organic.

How long do you cook your broth?

We slow simmer our bone broth for 24 hours, adding vegetables and herbs during the process to add extra vitamins and flavor.

Are your pouches BPA free?

Yes. We only use BPA free pouches to package our bone broth.

When will I receive my order?

We ship customer orders every Tuesday. All orders received by Monday at midnight EST will be shipped out the following day, on Tuesday. Depending on your location, your order will take between 1-3 days to arrive. You’ll receive an emailed with a tracking number link that will allow you to monitor the progress of your shipment.

How do I use my bone broth?

Many broth enthusiasts prefer to sip their bone broth, heated to preference. Our broth is also great for cooking soups, stews, casseroles - you name it! Use our bone broth in place of “stock in a box” wherever called for in recipes.

How should I thaw my Bone & Co. bone broth?

Thaw your pouch of broth in the refrigerator, until the frozen broth becomes liquid. While chilled the broth may have a thick, gelatinous appearance. This is a good thing! Visible gel is highly prized in the bone broth community, since it is associated with high gelatin content.

How long will my bone broth last?

Your Bone & Co. bone broth will last 7 days in the fridge, or 6 months in the freezer.