Enterprise Communications

Engineered for enterprise. Tailored to you.

Today, enterprise communications requires more than a one-size-fits-all solution. That's why we work with you, to understand your organisational needs, and tailor our voice and collaboration services to your unique requirements.

Enterprise SMS

About MyNetFone

Innovative, new-generation telco

In Australia, 1 in 5 calls are delivered on the MyNetFone network. It is the largest IP voice network in the country. Our network delivers voice and communications services to over 100,000+ customers, including global brands and government departments.

Part of the MNF Group

Founded in 2004, we're part of the publicly-listed MNF Group (ASX: MNF) headquartered in Sydney, Australia. The MNF Group has been consistently recognised for technology innovation and business excellence, including recent awards from Forbes and BRW.

Advanced tools for access, insight and control

Network assurance

It enables your team to monitor, measure and report on network quality indicators - such as packet loss and jitter - in real time. So you can pinpoint network issues long before they become support tickets.

Call management

Pulse™ is our advanced call management tool that lets you configure call routing on the fly. It is recommended for enterprise contact centres and large offices.

With Pulse™ you can create complex call routing, such as SZU-based overflows, in just a few clicks. Routing can be controlled manually, or automated based upon rules and conditions that you configure.

Embrace the future - at your own pace

Smooth transition to IP & NBN

MyNetFone is your partner for the IP / NBN transition. We understand the complexities of deploying new communications technology in large and complex organisations. Our tailored, collaborative approach gives you the flexibility and control to ensure a smooth, gradual transition.

Flexible solution options

The MyNetFone product suite enables you to substitute traditional (PSTN / TDM / ISDN) communication services for our equivalent, future-proof alternatives. But there is no need to replace everthing on day one.

We'll work with you to create a transition plan. You have the option to use your existing phone systems, fax machines and network equipment. You can also keep the same phone and fax numbers. In time, you can roll out more modern services which deliver cost-savings and new capability.

Case study: Tasmanian Government

In July 2012, the Tasmanian Government selected MyNetFone to supply voice carriage services for the state. The Government left the traditional incumbent telco behind, and transitioned to next-generation IP communications technology.

MyNetFone worked closely with the Government to create a tailored communications solution and assist in the transition to IP communications. Principally, SIP Trunks were used to extend IP communication services to employees in all offices, including regional and remote locations. This helped the Government enhance customer service levels and productivity throughout the state.