Our MPEG-4 Surveillance DVRs come with remote internet access software that allows you to control all of the functions of the DVR, including live video viewing, remotely over the internet. The software comes on the CD that ships with the DVRs or the most recent version can be downloaded here: MPEG-4 Series DVR Viewer Software. The DVR viewer software runs on a Microsoft Windows based computer.

For these instructions, our Surveillance DVR will be connected to the internet using a LinkSys WRT54G router which supports DDNS (aka DynDNS). The internet connection that the router is connected to is through a Motorola cable modem. The computer that will connect to the DVR remotely is connected via a separate internet connection using DSL. Our instructions are broken up into 5 phases:

Dynamic DNS, also known as DynDNS or DDNS, is a service that allows you to configure a domain name, such as www.mydvr.com to route to a dynamic IP address. Typically cable and DSL internet access providers use dynamic IP address each time you connect to the internet. This means that your connection is assigned a different IP address each time you connect. DDNS allows you to remotely connect to your surveillance DVR over the internet if your DVR is connected to a cable or DSL internet connection. It is recommended that you purchase a router that supports DDNS and connect the router to your cable or DSL modem. There are many vendors that provide DDNS service. CCTV Camera Pros recommends Dynamic Network Services, Inc because it is free and we have tested it. Follow the setup instructions in this section to create and configure an account with Dynamic Network Services. NOTE: if your internet connection supports a static IP address, you can skip this section of the instructions. If you are unsure, please contact your internet service provider.

Go to Dynamic Network Services website at www.dyndns.com and sign up for an account

On the home page click on the Create Account link as seen below:

Fill on all of the required fields on the sign up page and submit the sign up form.

The confirmation screen will let you know that an account confirmation email will be sent to you. Wait a few minutes to check your mail.

When you receive the email, click on the link to confirm opening your account with DynDNS, then login to your account. The confirmation link will being you to a login link. After that, you can login from the dyndns.com home page anytime.

Once logged into your account, 1) Click on the "My Services" link, 2) then the "My Hosts" link, 3) then the "Add Host Services" link as seen below:

The New Dynamic DNS Host screen will open. In the hostname field, 1) create a prefix and 2) select a domain name from the dropdown box. The page will automaticall detect your IP address, which you can leave for now. The other fields can be left blank. 3) Click on the "Add Host" button as seen below.

If successful, a screen will be displayed to let you know that the hostname was created.

For these instructions, will use a LinkSys WRT54G router. We assume that the setup process for all LinkSys routers that support DDNS will be the same or similar to this. You can use any brand router that has Dynamic DNS support. Please consult your routers manual or call the router companies technical support to determine if your router has DDNS capabilities. If your internet connection has a static IP address, you do not need to setup DDNS and can skip this section. The below instructions assume that you are working from a computer that is connected to the LinkSys router.

Open the routers control panel by going to the IP address http://192.168.1.1/ in a web browser using the computer that is attached to your router. You will be prompt for a userid and password. If you did not setup a password on your router, the default for the WRT54G router is to leave the userid blank and enter "admin" for the password. Newer LinkSys routers default to "admin" for both the userid and password.

When you connect your DVR (or any other device) to a router, the router assigns the DVR an internal network address (IP address). This IP address allows your router to manage the location of your DVR on your network and direct any network traffic to it. Follow the below instructions to connect connect your DVR to your network and locate the IP address of your DVR.

Connect your DVR to your router. This is done with a standard cat-5 Ethernet cable. Also, connect your DVR to a monitor if you have not already done so. Power the DVR on.

On your DVR, push the the "MENU" button (reference the below image to help locate buttons). Then, click on the right arrow button on the DVR next to the "D-ZOOM" label until the LINK menu is highlighted on the screen. On the screen select the first option in the LINK menu which is NETWORK and push the "STATUS" button on the DVR. The screen will display the IP address that your DVR is connected to and the port that it is listening on. Note these two values. You will need them for the next phase of these instructions.

Click the "ESC" button on the DVR twice to exit the NETWORK menu. Then, select "SAVE AND EXIT" on the screen and click on the "STATUS" button on the DVR to exit.

The purpose of this section is to configure port forwarding which allows internet access to your DVR. Remember the IP address that your router assigns to your DVR is an internal IP address (LAN). In order you to access your DVR from the internet, you need to tell your router to route requests on a certain port to your DVR (by default our MPEG4 series DVRs use port 5400).

Open the routers control panel again by going to the IP address http://192.168.1.1/
in a web browser. You will be prompt for a password. If you did not
setup a password on your router, leave
the userid blank and enter "admin" for the password. For older LinkSys routers enter "admin" for both the userid and password.

Confirm the IP address of your DVR by following these steps:

Click on the "Status" link

Click on the "Local Network" link

Click on the "DHCP Clients Table" button

The DHCP Client will open as seen below. On the DHCP follow these instructions:

Note the IP address of your DVR

Click the "Close" button when done

Open the Port Range Forwarding screen by following these steps. Refer to the below screen for reference:

Click on the "Applications & Gaming" link

Click on the "Port Range Forward" link

Enter a name for your DVR in the "Application" field. This can be anything that you choose. Enter 5400 in the "Start" and "End" fields. For "Protocal" select "Both". Enter the IP address that you noted above. Click the "Enable" checkbox.

From your computer, download and install the latest DVR software from here: MPEG-4 Series DVR Viewer Software.
The download is in zipped format. Using Windows XP, double-click on the
.zip file after it downloads, then double click on the setup.exe
program to install.

After installation is complete, double-click on the DVR viewer icon on your windows desktop. Reference the below image to help locate the DVR viewer icon.

You will be prompt for the userid and password to access. Leave the password blank and click "OK". The DVR viewer should then open.

Click on the DVR List button as seen below:

You will be prompt for a password which again you can leave blank and click "OK".