Policies

Rooms are shared and assigned on a first come basis. Our scrapbook retreats are for female guests who are at least 18 years of age. Single beds are provided for each guest.

We try to place all groups together whenever possible, but on rare occasions groups may have to share a room with guests they did not know previously. This is a great time to meet new friends and brainstorm cropping experiences.
On the upper level you will find 2 extra large bedrooms connected by a spacious Jack/Jill bathroom with separate shower and toilet areas.

There is a lower level bedroom with a full bath. There is an additional bath on the main level.
All bedrooms are furnished with soft linens, cozy comforters, and pillows. Included in the bathrooms are large plush towels and luxurious toiletries (shampoo/conditioner, body wash, lotions and hair dryers).

Alcohol:Not served, but allowed. (BYOB) No drunkenness or driving under the influence will be tolerated.
Animals:We have a Tibetan Terrier named Mr. Bones who is hypo-allergenic and very friendly. There are animals in the surrounding woods including , sweet natured deer, herds of elk, mountain goats, bears and the occasional coyote. There are numerous birds and wildlife that enjoy the river outside our home. Each adds to the wonderful mountain atmosphere at our retreat. If you have any questions or concerns, please make sure to discuss those with us at the time you make your reservation.

Arrival Time:Our guests may check-in at 2:00 on their arrival day. We ask that anyone who cannot check-in by 9:00 p.m. please wait until 7:00 a.m. the following day out of courtesy to our other guests.
Cancellations-
Thank you for taking the time to contact us.

If you, for any reason, need to cancel your reservation at Mountains and Memories, you are responsible for the communication of that cancellation, and for the $75 cancellation fee. Your $75 deposit will be kept as the cancellation fee.

If cancellation occurs 30 days or less from retreat date you will forfeit half the retreat cost.

If cancellation occurs 14 days or less from retreat date you will forfeit the entire retreat cost. Although, we do understand your frustration in not being able to attend the weekend, the retreat did take place and we cannot issue a refund for this weekend. This refund policy is agreed to in the Mountains and Memories terms and conditions when the purchase is made by the customer.

Transferring or changing of weekends is not allowed, you may send someone in your place if you are unable to attend and no penalties will apply. Contact Us if you will be transferring your reservation to someone else.

Minimum occupancy cancellations. A minimum of 10 people must attend in order for weekend retreat to be held; Mountains and Memories reserves the right at their discretion to cancel and re-schedule or offer a refund to current reservations if less than 10 people have registered and paid.

Thursday-Sunday retreat weekends require all 12 spots to be filled (registered and $75 deposit paid) 120 days in advance of scheduled retreat; if all 12 spots are not filled, the group has two options:
1. Change weekend to a Friday-Sunday.
2. The total dollar amount of remaining open spots will be divided by number of people attending which will be processed by credit card. i.e. 10 people are attending and 2 spots are left open, $350 X 2=$700, $700/10=$70 that will be charged to the 10 people attending. This amount would be added to the final balance that is due 60 days prior to retreat.
Unfortunately, no pro rations will be given in you are unable to attend the entire weekend.
We continue to strive in providing the best service possible, as it is our goal to retain you as a customer in the future.

Cell Phones:Many cell phones don’t get good reception in the mountains. You may give your loved ones the EMERGENCY ONLY number 970-577-6888.

Check-In/Check-Out :
( Check-out times must be strictly adhered to)Check-in begins at 2 p.m. on Friday -Please do not arrive early, as we can not accommodate you until check in time.
On Sunday – you are welcome to stay and finish your cropping project with final check-out at 1 p.

Children
While we love them dearly, our scrapbook retreats are for female guests who are at least 18 years of age.

Cropping Lodge Workshop:Once you set up your belongings they can stay out the entire weekend.
We encourage you to bring your own personal tools and favorite items; however, we do offer the following tools for your use.

Food/Snacks :
We do our best to provide a variety of foods over the course of the weekend to suit everyone’s taste. Please know that if your diet requires you to be gluten or dairy free, there is a $25 fee for Friday-Sunday retreats and $30 for Thursday-Sunday weekends, due upon checkout on Sunday. All requests for dairy or gluten free MUST be received no later than 48 hours prior to date of retreat, no exceptions.

In the cropping lodge workshop, we provide diet/regular sodas, water, hot/cold tea, coffee, and hot cocoa. There are all kinds of snacks both salty and sweet available throughout your stay.
Gift Certificates:“Scrapbucks” provide special gifts for love ones to be able to attend our retreat and are good for 12 months from date of issue, unless otherwise stated. “Scrapbucks” are non-refundable.
Purchase “Scrapbucks” in any denomination.

Group Rates/Incentives:If you are involved in promoting and organizing weekend retreats for your customers or patrons, please click hereand send us your group’s details. We have special promotional items, discounts and offerings that may be available just for you! Our scrapbook retreats are for female guests who are at least 18 years of age.

Thursday-Sunday retreat weekends require all 12 spots to be filled (registered and $75 deposit paid) 120 days in advance of scheduled retreat; if all 12 spots are not filled, the group has two choices:
1. Change weekend to a Friday-Sunday.
2. The total dollar amount of remaining open spots will be divided by number of people attending which will be processed by credit card. i.e. 10 people are attending and 2 spots are left open, $350 X 2=$700, $700/10=$70 that will be charged to the 10 people attending. This amount would be added to the final balance that is due 60 days prior to retreat.

Luggage and Scrapbook Supplies:While we know it’s fun to bring lots of supplies from home, please keep in mind the weight of your bags and the flight of stairs down to the cropping area. Phil is here most days of check-in, but there are times when you arrive on a different day or after 2:30 that he may not be able to carry in your bags. We ask that you keep the weight of your bags to the limit that you can carry up and down one flight of stairs, for your safety and Phil’s as well! Each scrap booker has a limited amount of space, please be courteous regarding the amount of bags you bring, we want everyone to equally enjoy their weekend!

Music :
Enjoy our satellite radio with 190+ channels. You are welcome to bring your own music as well. Be sure it is labeled and conducive to cropping and the enjoyment of our guests. Ipods and docking stations with speakers are welcome as well.

Other Groups:In addition to hosting scrapbook enthusiasts, we would love to cater to your small groups, be it another craft group, book club, girls weekends, business team building, church groups etc. There is nothing better than escaping to the mountains with people who share your passion. Our scrapbook retreats are for female guests who are at least 18 years of age. Please call or email us for availability and fees for your special group.
Parking:Parking is limited, so please carpool if possible.

Privacy Policy:Mountains and Memories respects your privacy. We do not sell, rent, loan or transfer information regarding our customers to any unrelated third parties.
Refunds:Refunds are only given when Mountains and Memories cancels a retreat for unforeseen reasons and no other arrangements can be made.
Mountains and Memories will not be responsible for any additional consequential losses or fees should this unfortunate event occur. Every effort will be made to reschedule.

Natural Disasters:In the event of a natural disaster and we are unable to hold a scheduled retreat weekend, monies will not be refunded, instead we will offer any date available to reschedule your weekend and will work with you to make sure you find a weekend that will work for you. This is for the safety of our guests as well as the employees of Mountains and Memories.

Registration Confirmation:Confirmation will be sent via email when we have received and processed your registration and deposit. If you do not have email, it will be mailed.

Singles/Groups:We welcome you to attend alone or as a group. Just check calendar for your desired date and see if there are enough spaces open to accommodate your party. If you attend by yourself, you will leave with new friends. Our scrapbook retreats are for female guests who are at least 18 years of age.

Sleeping arrangements:
Our scrapbook retreats are for female guests who are at least 18 years of age.

Smoking:Smoking is not permitted inside our home or anywhere in the private Aspen Brook community.

If you are feeling ill:If you find you are feeling ill the night before or morning of you retreat, please be respectful to the other scrap bookers and the Mountains and Memories staff! If you have a fever, cough or contagious illnesses, please remain home…we love to share most anything with our guests, except germs!

Spa Connections:We do provide onsite chair and table massages, please call or email us for more details. We will be happy to connect you with local providers at your request.

Special Dietary Concerns :
If there are certain foods you require or desire, we ask you to please bring them from home. You are welcome to call ahead email us for our menu and snack selection.

Food Allergies or Vegetarians:Please let us know at the time of your reservation and we will do our best to accommodate your needs.
Special Requests :
Have one? Please let us know we will do our best to accommodate you.|

Travel:If you are arriving by air, we will be glad to help you with your travel arrangements from DIA to Estes Park. There is a very dependable limo and shuttle van service that will deliver you to our retreat lodge door!

Wait List :
If the weekend you want is booked, ask to have your name added to our wait list.
If it opens, you will have first chance to book! Click here.

Weather :
Mountain weather in Colorado can change many times during the day without notice or warning. We enjoy sunny days and cool evenings almost daily. Plan layers just in case. We are located off a State Highway , which is plowed almost immediately during snowfall. In the winter months (Nov-April) it is suggested you drive a snow worthy vehicle and allow yourself extra time so you can enjoy your trip to Estes Park.

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“My mother kept a garden, a garden of the heart. She planted all the good things that gave my life its start. She turned me to the sunshine and encouraged me to dream, fostering and nuturing the seeds of self-esteem. And when the winds and rain came she protected me enough, but not too much because she knew I needed to grow strong and tough. Her constant good example always taught me right from wrong. Markers for my pathway that will last a lifetime long. I am my mothers garden. I am her legacy and I hope today she feels the love reflected back from me.“