Monitor progress and success for each individual as well as the team. Create development plans for underperforming sales staff. Review status of leads, appointments, and signings on a daily basis. Meet with the sales team to review progress against their individual budgets once per month.

Follow up with customers for a variety of issues such as cancellations, resolving construction, and service issues. Makes general follow up calls to appointments to assess what needs to be done to close the sale.

Work with the Lead Managers to ensure successful conversion of leads to appointments. Review the number of calls per hour, percentage of their time spent on the telephone, the number of appointments scheduled for the weekends and mid-week, as well as the planned appointments for the sales team based upon source type and any other metrics to improve conversion.

Ensure that the company sales platforms are being used by the sales team in the selling process.

Assist in the development of annual sales and marketing budgets including sales goals and personnel and administrative requirements

Prepare management reports for daily/weekly/monthly assessment of Leads, Appointments, Sales and performance. Assist in the preparation of sales-related materials for monthly meetings held with senior management.

Understand the competitive marketplace and equip the sales team to effectively sell against the competition. Review permit data, if available, to project opportunities to sales team.

Assist in the planning and implementation of advertising activities including print, electronic and direct mail.

Build and developed relationships with Builders, Real-estate agents, and community to drive sales.

Qualifications

Bachelor’s degree required, 10+ years in sales management role supervising a commissioned-based sales team, 2-4 years of Marketing experience.