Community SupportCommunity SupportTue, 14 Aug 2018 23:18:20 +0000Tue, 14 Aug 2018 23:18:20 +0000ASTRO Gaming Forumshttp://forums.astrogaming.com/index.php?forums/community-support.62/
Astro A50 Gen3 PC/Xbox One X simultaneouslyTue, 14 Aug 2018 19:09:34 +0000http://forums.astrogaming.com/index.php?threads/astro-a50-gen3-pc-xbox-one-x-simultaneously.512721/
http://forums.astrogaming.com/index.php?threads/astro-a50-gen3-pc-xbox-one-x-simultaneously.512721/vetovetohttps://imgur.com/rrjR8lG]]>3[PS4 Astro A40 Gen2] Chat sound cracklingTue, 14 Aug 2018 16:47:16 +0000http://forums.astrogaming.com/index.php?threads/ps4-astro-a40-gen2-chat-sound-crackling.512005/
http://forums.astrogaming.com/index.php?threads/ps4-astro-a40-gen2-chat-sound-crackling.512005/Padde.ReichtPadde.Reicht
Should i try to change optical cable/USB cable? Or do i have to send the mixamp to the support team?]]>3Mic not working on fortnite (mac)Tue, 14 Aug 2018 16:44:48 +0000http://forums.astrogaming.com/index.php?threads/mic-not-working-on-fortnite-mac.512446/
http://forums.astrogaming.com/index.php?threads/mic-not-working-on-fortnite-mac.512446/EllisEllis
So my mic isn’t working on the game fortnite. I have checked to see that it does work on other things on my Mac however, when playing fortnite I can’t communicate with others. I hear the game and others well, but no speaking ability. Any advice for fixing it?]]>1Connect Astro a50 to Notebook with no opticalTue, 14 Aug 2018 16:42:30 +0000http://forums.astrogaming.com/index.php?threads/connect-astro-a50-to-notebook-with-no-optical.512695/
http://forums.astrogaming.com/index.php?threads/connect-astro-a50-to-notebook-with-no-optical.512695/KibidoKibido1Stream Setup HelpTue, 14 Aug 2018 16:40:50 +0000http://forums.astrogaming.com/index.php?threads/stream-setup-help.442563/
http://forums.astrogaming.com/index.php?threads/stream-setup-help.442563/Larry SuarezLarry Suarez
My equipment includes IMac desktop, Xbox one s, Astro A50 Gen 3, Elgato HD60 s and a blue yeti usb mic. Any help would be appreciated.]]>5Serial number location on 2013 set?Tue, 14 Aug 2018 16:38:40 +0000http://forums.astrogaming.com/index.php?threads/serial-number-location-on-2013-set.512720/
http://forums.astrogaming.com/index.php?threads/serial-number-location-on-2013-set.512720/FishelsFishels
I have no idea what or where that is. I have had a flashlight out and still looking to find the number. It's not on the outside of the earcups or inside as far as I can see. Anyone have a picture?

Also I might be looking to replace or repair if possible]]>1PS4 Stream Help - Elgato / ASTRO TR / OBSTue, 14 Aug 2018 06:47:49 +0000http://forums.astrogaming.com/index.php?threads/ps4-stream-help-elgato-astro-tr-obs.511894/
http://forums.astrogaming.com/index.php?threads/ps4-stream-help-elgato-astro-tr-obs.511894/LaurentLaurent
I have seen similar threads and a lot of YouTube videos with different solutions. This might be slightly different, and need some help .

With Elgato capture software:
- I can hear the game sound but not my voice (changed the audio output to tv / amplifier like on the suggestion from Elgato on YouTube)

With OBS:
- I can only...

PS4 Stream Help - Elgato / ASTRO TR / OBS]]>5*STATIC* On Mix Amp Pro TR (PC)Mon, 13 Aug 2018 22:07:43 +0000http://forums.astrogaming.com/index.php?threads/static-on-mix-amp-pro-tr-pc.512050/
http://forums.astrogaming.com/index.php?threads/static-on-mix-amp-pro-tr-pc.512050/Ali KobeissiAli Kobeissi1Can a xbox mixamp work with a ps4?Mon, 13 Aug 2018 21:27:44 +0000http://forums.astrogaming.com/index.php?threads/can-a-xbox-mixamp-work-with-a-ps4.512049/
http://forums.astrogaming.com/index.php?threads/can-a-xbox-mixamp-work-with-a-ps4.512049/UnkleknucklefunkUnkleknucklefunk6Cant hear party chat [xbox]Mon, 13 Aug 2018 16:33:26 +0000http://forums.astrogaming.com/index.php?threads/cant-hear-party-chat-xbox.511466/
http://forums.astrogaming.com/index.php?threads/cant-hear-party-chat-xbox.511466/Brent warnerBrent warner1A50 Base Station wont switch to PC modeMon, 13 Aug 2018 16:32:50 +0000http://forums.astrogaming.com/index.php?threads/a50-base-station-wont-switch-to-pc-mode.483580/
http://forums.astrogaming.com/index.php?threads/a50-base-station-wont-switch-to-pc-mode.483580/ChillN802ChillN802
If i have the base station plugged into my PC while it is in console mode, the station is powered. If I then switch it to PC mode nothing happens and the red lightning bolt remains. The PC cant detect the base station either.

If I have the switch set to PC mode before plugging in the base station, the base station wont even power on.
I've tried different USB ports. The headset works fine with my Xbox but not my PC.]]>5Mix Amp Shuts Off When I Plug In HeadsetMon, 13 Aug 2018 16:32:27 +0000http://forums.astrogaming.com/index.php?threads/mix-amp-shuts-off-when-i-plug-in-headset.511796/
http://forums.astrogaming.com/index.php?threads/mix-amp-shuts-off-when-i-plug-in-headset.511796/Wrecker308Wrecker308Mix Amp Shuts Off When I Plug In Headset]]>1Astro A50 can only be connected to one system at a time??Mon, 13 Aug 2018 16:30:43 +0000http://forums.astrogaming.com/index.php?threads/astro-a50-can-only-be-connected-to-one-system-at-a-time.511989/
http://forums.astrogaming.com/index.php?threads/astro-a50-can-only-be-connected-to-one-system-at-a-time.511989/SuuntoSuunto
I purchased the Astro A50's (Xbox/PC) version today. I connected the base station to my Xbox via Optical cable and my PC via the USB cable but I receive no sound when I am on my PC. I made sure to follow the instructions and even switched the it to PC. I removed the optical cable from the base station and was able to get sound on my PC. In the future I don't want to remove the optical cable every time I'm going to game on my PC. Can the headset only be connected to one system at a time...

Astro A50 can only be connected to one system at a time??]]>1Firmware inquiryMon, 13 Aug 2018 16:26:48 +0000http://forums.astrogaming.com/index.php?threads/firmware-inquiry.507683/
http://forums.astrogaming.com/index.php?threads/firmware-inquiry.507683/TheFotiShowTheFotiShow
Astro A50 Gen 3

Model: TXDP01

I know it's automatically updated; however I've seemingly been running the same iteration of firmware for both devices since mid 2017. Might be an issue with my particular firewall / defender settings.

To pre-empt any potential missed messages; I would just like a download link to the latest version first, and if it turns out I am using the newest iteration...

Thank you for your time]]>1So many issues please help me. (Astro A40s + Mixamp Pro TR)Sun, 12 Aug 2018 12:09:49 +0000http://forums.astrogaming.com/index.php?threads/so-many-issues-please-help-me-astro-a40s-mixamp-pro-tr.510646/
http://forums.astrogaming.com/index.php?threads/so-many-issues-please-help-me-astro-a40s-mixamp-pro-tr.510646/AidanMurphyAidanMurphy
Problem number 1 is when I move the headset on my head it makes a crackling audio, i have no idea why it does this.

Problem Number 2 is the headset and mixamp combination sometimes makes a static noise go through the mic to my teammates.

Problem Number 3 is The Mixamp has never had a Micro USB cable that fits it completely for some reason. It has always been loose in the back despite trying...