Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Infants do not qualify for Voyager miles.

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

SAA cancels flights to and from London due to volcanic ash

Johannesburg. 15 April 2010

South African Airways has cancelled its flights to and from London scheduled for departure today. This comes after Heathrow International Airport in London was closed due to volcanic ash over European airspace caused by recent volcanic activity in Iceland. This closure of the airport follows a directive from European Air Traffic. The following SAA flights scheduled to have departed today have been cancelled:

SA234 Johannesburg to London
SA235 London to Johannesburg
SA220 Cape Town to London
SA221 London to Cape Town

Passengers booked on the above flights will be re-accommodated on alternative flights once normal operations are resumed. Customers can contact SAA reservations on (011) 978 9111 or their travel agent for assistance with rebooking their flight on an alternative date.

SAA would like to apologise to its customers for any inconvenience caused by these flight cancellations. Our priority is the safety of our passengers and crew and we will monitor the situation in London closely as well as throughout Europe to ensure that operations are resumed once conditions are safe.

All other SAA’s international flights other than London are currently operating as normal. Any changes to this will be communicated as soon as possible.