There are two ways, 1. if you booked through a booking agency you can do this directly with them or 2. contact us directly and we can do it for you. All cancellations must be made 48 hours prior to the planned arrival date

Check-in is after 1pm-2pm however you are welcome to come before then drop off your bags before check-in so that you can relax or go out and enjoy the city!
Check-out is 10:30am for dorm rooms and 11am for private rooms. You are welcome to leave your bags

Yes! We love families and want to be accomodating - please let us know when you book so that we can put kids and parents together if in dorm rooms (please also let us know the ages of your children - this will influence what solution we will recommend for

We are right in the center close to tonnes of shops and attractions which makes it easy to get around on foot. The area is full of students and families so there are people about all day and most of the night. Our street is small, it finishes up into a cu

We have controlled access into our hostel so the staff know who is coming and going from 8am until midnight. After midnight there is a staff member sleeping here however guests must have their own keys to get in (no curfew). In each room there are small l

Yes we have a fully functional kitchen with pots and pans and even olive oil if you dont mind parting with a few cents to go towards the next bottle! People love cooking here in our large kitchen - a rarity in the hostel world!

Yes, we provide both free internet and wi-fi in all common areas of the hostel. Please note that wi-fi is not provided in the dorm rooms because some people find it difficult to sleep whilst others are tapping away on computer devices.

Yes, our breakfast consists of fresh Italian bread, delicious fruit jam and a fresh array of fruit (to balance out all that pizza and pasta you have been eating) as well as unlimited coffee and tea. Breakfast is from 8-10:30 am.

We are in the city centre, within a short walk from many supermarkets, bars, laundrymats, pubs, as well as great shopping and tourist attractions. We are also easily accessible to Pompei, Capri, Ischia, Mt. Vesuvius and Sorrento.

See the “find us” section on our website for more infor but from Garibaldi station (right next to central) Take the metro (1.20euro) to stop TOLEDO. It is only the second stop. DO NOT TAKE LINE 2.
Once outside the station you are on a main shopping s