If you place your order before 3pm on a working day, these periods run from the close of business on that day. If you place your order after 3pm on a working day, or on a non-working day, these periods run from the close of business on the next following working day.

These periods are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the specified period.

If you purchase a high value product from us, we will usually conduct fraud screening checks before dispatching the product. These may delay the expected date for delivery. Where the delivery date is delayed as a result of fraud screening checks, we will notify you by email.

DELIVERY

(1) Introduction

This delivery policy gives details of the delivery methods, delivery periods and delivery charges that apply to any orders for our products made through our website or by email or telephone.

This policy is a legally binding document, and forms part of the contract of sale between you and us made under our terms and conditions of sale.

(2) Free delivery

We offer free standard delivery to all UK mainland addresses on all orders. See all other delivery details in Section 5 below.

(3) Delivery methods

We will deliver to all countries and territories.

If the address for delivery of your order is a UK mainland business or residential address, then you will be able to select from the following delivery methods:

standard delivery;

next day delivery.

If the address for delivery of your order is not a UK mainland address, then you will be able to select from the following delivery methods:

Standard Ireland and Channel Islands Delivery

Standard Europe Delivery

Standard Outside of Europe Delivery

(4) Delivery periods

If you place your order before 3pm on a working day, these periods run from the close of business on that day. If you place your order after 3pm on a working day, or on a non-working day, these periods run from the close of business on the next following working day.

These periods are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the specified period.

If you purchase a high value product from us, we will usually conduct fraud screening checks before dispatching the product. These may delay the expected date for delivery. Where the delivery date is delayed as a result of fraud screening checks, we will notify you by email.

(5) Delivery charges

Delivery charges will be calculated and automatically applied to your order during the checkout process. This table indicates the applicable charges for the different delivery methods. All amounts are stated in GBP and are inclusive of VAT although this may not be payable in all instances.

(6) Delivery tracking

You can use your order number provided in your order confirmation email to track your delivery.

Phone: 0208 4056306 Email: info@beautyincurves.com

(7) Receipt and signature

All deliveries must be received in person at the delivery address.

(8) Additional deliveries and collection

If an initial delivery attempt is unsuccessful, our delivery service providers will make one further attempt to deliver your products.

RETURNS POLICY

(1) Introduction

We understand that from time to time you may wish to return a product to us.

We have created this 14 working day returns policy to enable you to return products to us in appropriate circumstances.

The following kinds of products may not be returned under this policy:

(a) food, drink and any other products liable to deteriorate within the period set out in Section 1 and 2 above;

(b) DVDs, CDs and other audio or video or audio-visual recordings;

(c) computer software (whether on CD-ROM, DVD-ROM or otherwise);

(d) newspapers, periodicals, magazines or similar products;

(e) toiletries and cosmetics;

(f) any product made to your specification;

(g) any product made to order;

(h) any product personalised or adapted for you;

(i) gift vouchers.

(5) Refunds

We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy including the original delivery charges and excluding the costs of returning the product to us.

We will usually refund any money received from you using the same method originally used by you to pay for your purchase or by cheque.

We will process the refund due to you as soon as possible and, in any event, within 30 days following the day we received your returned product.

(6) Improper returns

Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):

(a) we will not refund or exchange the product;

(b) we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and

(c) if we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.