Our aim is to ensure that your order is complete and we deliver quickly. Please ensure that we have your correct contact telephone numbers so that we can arrange delivery without delay.

We will deliver using our own vehicles and external transport companies depending on the order and your location. Once we arrange a mutual date for delivery please ensure that someone is available to sign for receipt of the order.

Although we will endeavour to meet your delivery requirements we are sometimes governed by limitations from external delivery companies and thus cannot offer any guarantees.

We advise you not to book your installer until you have received and checked the order.

Delivery area

We will arrange delivery to nationwide UK and Ireland. The highlands, lowlands, islands, Ireland will be subject to surcharge.

All deliveries must be checked on receipt and not signed for until you are satisfied. If in doubt please sign as damaged and report to us within 24 hours - claims for damaged items will not be otherwise accepted. Terms such as Unchecked or Not Checked are taken as clear acceptance of goods in good order and condition and we cannot make a claim against the courier company once they have been signed for in good condition. If the driver fails to wait while you check the order then you must enter “DAMAGED” and “DRIVER WILL NOT WAIT” on the delivery document. If you have authorised another person to sign on your behalf then please ensure they are over 18. If there is no one available to accept delivery on the advised date then further charges will be made for re-delivery.

We only offer a doorstep delivery service. You are welcome to collect your order from Burnley if you have pre-arranged with our sales office.

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