Why is my profile not in the search results?

When you first register, your profile won't be active until it's been approved by our Success Team, who will check your application within 5 business days. Feel free to keep working on your profile in the meantime, and to get your inspiration from successful sitter profiles in your area.

If your profile isn’t visible and you have been enrolled for a while, check the notification on your dashboard. We have some tips and tricks on how to gain more visibility.

If you get a notification on your dashboard that your address is not recognised, it won't appear in the search results. Our maps are based on Google Maps, so it helps to look up your address in Google Maps and enter it the way it comes up there, without any additions (e.g. your flat number, the name of the building etc.).