Clinical Services CRO

We know the language of medtech companies. ISS AG takes into account the customer’s strategic objectives as well as any operational, ethical, regulatory and statistical requirements. ISS services begin with a first strategic design and extends to the final clinical investigation report. Our service attitude includes high quality, flexibility, cost effectiveness and speed. Clinical investigations include feasibility or pilot investigations, confirmatory clinical investigations for CE certification or post market investigations.

Clinical Project Management

A clinical project manager or service specialist is specifically chosen and assign to each of our customers based on the requiremnents and the specialist’s experience. The assigned clinical project manager is the key contact for our customer and for all parties involved in the clinical project. The primary role of our clinical project manager is to successfully complete a clinical investigation project within agreed timelines and budget. Additional keys to success are a proactive attitude along with a well documented communication trail that permits a constant flow of information to the customer.

Clinical Investigation Planning

Our internal experts’ abilities include coordination and design of new Clinical Investigations according to sponsor and experts input in the field with various objectives (HTA, FDA, Health Economics and therapeutic areas).

Medical writing of essential documents needed for a successful submission at the ethics and competent authorities. Writing of documents includes Investigator Brochure, Clinical Investigation Plan CIP according to ISO 14155, Patient Informed Consent, the final Clinical Report as well as other possibilities.

Submission

Our in-house Regulatory Affairs specialists will provide all necessary support to submit the required documentation as well as any follow-up meetings with Ethics Committees or other regulatory authorities. We provide all necessary support in obtaining positive Ethics Committee and Authority approval before the clinical investigation begins.

We also offer gap analysis of the technical documentation and the compiling of documents for Investigation submissions.

Monitoring

All clinical project monitoring is done according to EN ISO 14155 (including risk-based monitoring). Our Monitors or Clinical Research Associates (CRA) actively participate in the clinical investigation from the site selection, study initiation, routine and regular monitoring to the completion of project. ISS associates routinely assess the compliance of study sites with current regulatory requirements according to Declaration of Helsinki and EN ISO 14155, the Clinical Investigation Plan, the correct use of the Medical Device and the correctness of the data obtained. ISS continually supports the study site with respect to all open issues around the clinical investigation.

Statistics and Data Management

ISS AG has the statistical expertise to correctly plan, analyze and report the data for a clinical investigation. We offer a wide range of statistical and data management options that include descriptive analysis to complex adaptive clinical investigation designs.

Validated statistical programs in compliance with regulatory guidelines (R, JMP) are commonly used and the level of sophistication is selected per the sensitivity of each investigation.