Error - 63:05, Job cancelled for lack of data...

HP Latex 300 Series

Using Caldera to print to an HP 365. We are queing several jobs to print to an entire roll (165') of paper. We are using the nesting feature in Caldera. The first nest goes smoothly (96") then on the second nest of 96" the printer stops after 24"-ish inches, and I get the following error on the LCD of the printer - "Error - 63:05, Job cancelled for lack of data received from the RIP. If problem persists check the configuration on the RIP computer."

I spoke to Caldera and they recommended RIP'ing the job first and then sedning it to the printer. We have tried "RIP then Print" , but it doesn't seem to make a difference. We will try the setting"RIP" to see if that makes things better.

As far as I know, it seems that your configuration may be causing the error. I will suggest you to keep in contact with them in order to see when the issue will be solved.

For you information, your firmware version is not the last one available, the newest firmware version is the NEXUS_03_10_10.2. the new firmware doesn't have a fix for you issue but it is strongly recommended to install it.

thanks for the advice. I already disabled IPv6, but am trying all the other suggestions you recommended as well as having my RIP software RIP the file first before sending. On all our other printers we RIP and print at the same time.

This has been happening lately to me. Most of the times at the middle of my printings (Banners of 10'+). We are losing lots of substrates. Our IT department already tried few things about networking, adding more RAM on our workstation, changing what was mentioned here... but not luck.

Make sure that a 1 Gigabit Ethernet card is correctly installed in the computer with the RIP.

Check the RIP for any error messages. Check that the computer with the RIP is working correctly and has the minimum specification required by the RIP. Check that the hard disk is neither full nor excessively fragmented.

Check whether the option RIP while printing is enabled. This option can cause slow printing if the computer is not sufficiently powerful.

Try reducing the resolution of the job or increasing the number of passes

If the problem persists please contact your support services.

The opinions expressed above are the personal opinions of the authors, not of HP.