About Us

For many people the distinction between an electricity supply company and an electricity distribution company is often blurred, which creates a degree of confusion. To put it simply, supply companies sell electricity, read meters and send out bills, whereas a distribution company own and look after the infrastructure; such as wires, poles, transformers and substations. Harlaxton Energy Networks Ltd (IDNO) provide a supply of electricity through a network of underground cabling and substations at LV and HV networks to domestic, commercial and industrial customers.

Customers should be advised our Safety and Security of Supplies Enquiry Service can be located under the Downloads section of the website.

How You Benefit

Independent licensed electricity distribution business.

Able to work across all geographical areas of England, Scotland and Wales.

Direct focus on excellent customer service.

Working to the standards set by the Office of Gas and Electricity Markets (Ofgem)

Incomparable levels of engineering safety.

Other Services

In addition to Harlaxton Energy Networks Ltd, our sister company Harlaxton Engineering Services are also specialists in multi utility supply, providing a comprehensive range of services that cover every aspect of design, supply, construction, connections, servicing and maintenance.

Useful Links

The Distribution Connection and Use of System Agreement (DCUSA) was established in October 2006 as a multi-party contract between the licensed electricity distributors, suppliers and generators of Great Britain. It is concerned with the use of the electricity distribution systems to transport electricity to or from connections to them. The DCUSA replaced numerous bi-lateral contracts, giving a common and consistent approach to the relationships between these parties in the electricity industry.

The Balancing and Settlement Code (BSC) sets out the rules and governance arrangements for the balancing mechanism and imbalance settlement processes which were established under the new arrangements to ensure that supply and demand for electricity is balanced and that subsequent payments are reconciled. ELEXON supports the BSC Panel in supervising the operation of the BSC.

The electricity you receive from your electricity supplier will be delivered using the distribution system owned or operated by your electricity network operator. Your electricity supplier has been appointed as the agent of your electricity network operator to obtain a connection agreement with you on the national terms of connection. This means that, when you enter into your electricity supply contract with your supplier, you are also entering into a connection agreement with your electricity network operator on these terms.

Ofgem is the Office of Gas and Electricity Markets. They are a non-ministerial government department and an independent National Regulatory Authority, recognised by EU Directives.

Their principal objective is to protect the interests of existing and future electricity and gas consumers. They work to ensure Britain’s electricity wholesale and retail markets are competitive and regulate the natural monopolies that exist in distribution and transmission networks. They also manage the commercial tender process and operational framework for offshore transmission projects.

Contact Us

Harlaxton Energy Networks Ltd

Toll Bar Road, Marston, Grantham, Lincs, NG32 2HT

0844 8001 813Calls cost 7p plus your phone company’s access charge.

info@harlaxtonenergynetworks.com

Fax: +44 (0)800 055 6288

At Harlaxton Energy Networks Limited, we are committed to providing you with excellent customer service and we encourage feedback so that we may ensure we are making our customers happy.
If you have any comments or a complaint about our service please contact our customer service team.

Testimonials

Aggregate Industries

“I only have praise for Harlaxton when it comes to customer service. Their 24 hour call out service is excellent, and whatever technical advice that’s needed they have the people who can provide it in a friendly and understandable manner.”

Andy MeadowsAggregate Industries

“I only have praise for Harlaxton when it comes to customer service. Their 24 hour call out service is excellent, and whatever technical advice that’s needed they have the people who can provide it in a friendly and understandable manner.” - See more at: http://www.harlaxton.com/testimonial/aggregate-industries/#sthash.xGNB7ZHi.dpuf

Company Name

2014-09-01T09:01:08+00:00

Andy MeadowsAggregate Industries

“I only have praise for Harlaxton when it comes to customer service. Their 24 hour call out service is excellent, and whatever technical advice that’s needed they have the people who can provide it in a friendly and understandable manner.” - See more at: http://www.harlaxton.com/testimonial/aggregate-industries/#sthash.xGNB7ZHi.dpuf

“I only have praise for Harlaxton when it comes to customer service. Their 24 hour call out service is excellent, and whatever technical advice that’s needed they have the people who can provide it in a friendly and understandable manner.”

“We selected them for their ability to find economic solutions that work for all parties and deliver on time.”

“Even though our timescales became tighter, Harlaxton delivered on time and under budget – significantly contributing to the success of our projects.”

Gary Margerrison

Gary Margerrison

Gary Margerrison
Commercial Director
Alectron Investments

Company Name

2014-09-01T08:46:49+00:00

Gary Margerrison

Gary Margerrison

Gary Margerrison
Commercial Director
Alectron Investments

“Our requirements to deliver multiple HV connections on various DNO networks within exacting timescales (and to tight budgets) required a best of class provider. Harlaxton Engineering Services delivered!” “We selected them for their ability to find economic solutions that work for all parties and deliver on time.” “Even though our timescales became tighter, Harlaxton delivered View Full →

Staples Vegetables Ltd

“Harlaxton saved us a lot of time and money when we need our system upgraded. They took charge of the whole project, negotiated lower connection charges and did everything from design to commissioning of our new anaerobic digester scheme. Would recommend without hesitation.”

Veron ReadStaples Vegetables Ltd

Company Name

2014-09-01T09:03:19+00:00

Veron ReadStaples Vegetables Ltd

“Harlaxton saved us a lot of time and money when we need our system upgraded. They took charge of the whole project, negotiated lower connection charges and did everything from design to commissioning of our new anaerobic digester scheme. Would recommend without hesitation.”

Westleigh

“Harlaxton worked on a number of housing development projects in the East Midlands for us, and delivered a first class service on time and on budget.”

“I was also impressed with their third party management and overall communication – and would recommend them to anybody who wants a project completed to a very high standard.”

Mark RocklySurveying DirectorWestleigh

Company Name

2014-09-01T08:55:13+00:00

Mark RocklySurveying DirectorWestleigh

“Harlaxton worked on a number of housing development projects in the East Midlands for us, and delivered a first class service on time and on budget.” “I was also impressed with their third party management and overall communication – and would recommend them to anybody who wants a project completed to a very high standard.”