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As my heart is full of kitty love 15% of all proceeds is donated to animal charity: the animal shelter Stevenshage in my hometown Leiden.
My favourite materials are yarn and fabric.

Ever since I was a teen I was inspired by the Do It Yourself attitude of the punk movement. And now I'm actually selling my very own handmade creations!
I like my creations to be both functional and decorative.

As crazy creative ideas keep popping into my head faster than I can make them, a pattern section has been added to my shop.

Around the web

Shop members

Shop policies

Miss Minoes supports the animal shelter in leiden with 15% of all proceeds.

ALLERGIES:
All my items are handmade at a smoke-free home. We do have two cats.

Accepted payment methods

Pay with Visa

Pay with Master Card

Pay with American Express

Pay with Discover

Pay with PayPal

Buy with Apple Pay

Pay with Sofort

Pay with iDeal

Accepts Etsy gift cards

Payment

PAYMENT:
Via secure option.

TAXES:
Buyers are responsible for additional duties that may apply, such as customs and import taxes or fees to your local authorities.

Shipping

SHIPPING:
All shipping within the Netherlands with tracking number.
International shipping will be send by Priority Mail. (This does not always include a tracking number).

A rough indication for delivery time:
Europe: 4-7 business days
Australia, Canada, Hong Kong, USA: 14-21 business days
South Africa, Brasil, Russia: 14-21 business days

Please note that delays at customs sometimes do occur, but I am not responsible for this.

YOUR ADDRESS:
If your Etsy and PayPal address differ, I will ship to your Etsy address.

Refunds and Exchanges

LOST GOODS / DAMAGED GOODS
If an item gets lost in the mail, I will try to replace it with an item as similar as possible. Or I offer a refund if you prefer that.

CHANGE OF HEART / RETURNS
The buyer has a right to change their mind about the purchase under the condition that the buyer notifies the seller within 14 days after receiving the item. After returning the item the buyer gets a full refund of the purchase.
Buyers are responsible for returning shipping costs. if the item is not returned in its original condition, the buyer is responsible for any loss of value.

This cancellation policy only applies to finished goods. It does not apply to custom orders or digital downloads.

CONTACT
If you wish to cancel the transaction you can send me an Etsy Conversation within 12 hours of your purchase.

Please let me know if the ordered item is not what you expected, I'm sure we can work out a solution.

Additional policies and FAQs

CUSTOM ORDERS:
I welcome custom orders. Feel free to send me a conversation if you wish to know more about the possibilities, prices, creation time etcetera.
(Please note that the cancellation policy does not apply to custom orders).

More information

Last updated onApr 9, 2016

Frequently asked questions

Yes! If you purchase several items at once you'll only pay the shipping for 1 item. Just add several items to your shopping basket and see how much you'll pay on shipping to your country. (The highest rate counts.)

Can I call you?

Although by European law I should include my phone number I have opted not to share my phone details for 3 reasons:
1. As I also have a day job I can not take any calls most of the time.
2. Time zones may not always be clear, I would rather not get eny calls at night.
3. Plus: I really don't like talking on the phone anyway.

Gift wrapping and packaging

If you bought the item as a gift for someone else I can enclose an invoice without price if you prefer. I can also wrap it up nicely, but will leave the package open for you to take a sneak peek before you gift it. Because that's what I always like to do :-)