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This is the second instance I have responded, so my apology to those reading this twice. Frustratingly, the Doro 410 gsm sends text messages inconsistently - the last message was sent, but the same message failed on the first attempt. There appears to be no correlation to this issue - strength of signal, battery power or amount of use do not influence whether the text is sent - or not! I will follow previous guideance and contact Virgin when the next text fails - there is no pint in contacting Customer Services when the 'phone appears to be working! Thank you for your support.

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