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The hotel is a 20min shuttle ride from the airport; the hotel shuttle costs and a taxi ride is about EUR20. So it's not particularly close.
The hotel itself is average, clean but old-looking; the rooms are small and have very limited amenities (poor wifi,...More

Dear Madam O.,
Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Airport.
We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies.
Please note that our standard...More

Stayes at The Mercure hotel Kelsterbach for a few night in April, and found the location convenient for the airport as well as it's next door to my office.
Rooms spotless, well maintained and no problems reported.
Bar is nice for a drink either indoors...More

Dear Mr. F.,
Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Airport.
We are happy to hear your appreciation which motivates us in our daily endeavor and I will surely communicate your appreciation to our staff....More

After waiting for an hour at the Frankfurt airport for a van/bus it was quite chaotic since this transport completes pickups for both the Mercure & Ibis. It makes it difficult to board this bus, because by the time the bus arrived many many people...More

Review collected in partnership with Accorhotels.com

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Dear Miguelchicago,
Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Airport. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies.
As of today, I had contacted...More

I booked the hotel as I used to stay here before. I liked that they had free shuttle bus operating at least once an hour to and from the airport. However, it is not free anymore. From hotel to the airport, it costs 3 EUR...More

Review collected in partnership with Accorhotels.com

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear ekbkk,
Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Airport.
Our shuttle service is free of charge from the Airport to our Mercure Hotel and from Hotel to the Airport we charge EUR 3.00 per...More

rajr341

Hamburg, Germany

4

Reviewed 3 weeks ago

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Review collected in partnership with Accorhotels.com

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

There is a shuttle every 30-60 minutes or so, you need to check their timetable at the reception for the exact time of each shuttle (or email in advance). You need to book your seat on the morning runs, apparently. And most... More

There is a shuttle every 30-60 minutes or so, you need to check their timetable at the reception for the exact time of each shuttle (or email in advance). You need to book your seat on the morning runs, apparently. And most important: it drops you in front of the T1 terminal, around the middle of it. Took us close to 50 minutes to go to our T2 flight gate from there.