Thursday, April 4, 2013

The Components of Trust

The highest praise clients can bestow on their lawyers is to call them a 'trusted advisor'. But getting to this level in your relationship with clients is not easy. However, understanding the components of trust can help you become a trusted advisor faster.

Trust results from three demonstrated behaviors: competence, candor and compassion. In simple terms, competence is your ability to generate confidence in your legal abilities. Compassion is your ability to be 'likeable' and candor is your ability to be 'believeable'. These three qualities are essential in building a trusting relationship.

It goes without saying, if you could use help becoming a trusted advisor, please call me at 502-693-4731. You'll find me to be an eager resource and that it costs nothing to talk.