more then 2 hours played or longer owned then 2 weeks make it impossible to return back unless the game has such huge Fails that steam would risk losing customers if they don´t take it back for longer time periods.

So far i was able to get my Money back from any game as Long as i met up this 2 criteria

i had 20 minutes on the game and tried to return it within a week but it wasn't that steam didn't let me refund it, they said i had to refund it through capcom directly for some reason and i emailed and attempted calling them and never got my refund

Yes, the massive galaxy where the planets are all ******* copy pasted from a pool of like 5 planets. So fun.

Oh and interstellar travel is a ******* loading screen. If you try to just fly from star to star you realize that the star IN YOUR CURRENT SYSTEM is part of a skybox, and you won't actually get anywhere. You can fly for hours, then turn around and be back in system in 15 minutes.

welcome to SPAAAAAAAACCCEEE. just side note have you tried elite dangerous? thats basicly what it is loading screen disguised as your warp and then you fly around for 10-15 minutes of nothing to go look at something then go back

The problem is NMS was advertised to have all these realistic orbits and the ability to actually fly from star to star if you were patient enough. As well as having an inifinite variation among planets. There is 0 variation, planets don't move or rotate, the "stars" are just distant lights in the skybox that you can never reach.

And did I mention the portals that are shown in videos to actually teleport you somewhere are present in the game but there is NO WAY TO EVEN TURN THEM ON?!

well thats not what you should be returning a game for. if youve played the entire game you shouldnt get a refund plain and simple. if youve played a decent amount you shouldsnt get a full refund either

Everyone is ignoring the fact that No Man's Sky almost started up a Class-Action Lawsuit in the range of $150,000,000 on the basis of "false advertising" so pretty much every distributer just refunded the game.

NMS was a unique case.

Beyond NMS, I do feel that if you spent 50+ hours in a game that is exactly what it told you it was going to be... well at that point no refund should be given.

Nah mate I was just saying that a flat 2 hours refund period can be abused in the case of short indie games (I finished Pony Island in 113 minutes, didn't bother to get 100% completion tho), although I'd never do that so I don't know if it can actually work. And it can also **** you over in other games, Paradox games take you SEVERAL hours of youtube tutorial to just learn the game, and learning through trial-and-error is nearly impossible. That is one case where I can say with certainty that 2 hours is never enough to decide.

Yes, the standard refund policy applies, and you would ordinarily be unable to return the game unless you designate your reason to return for specifically 'bad performance' or 'false advertising'.
This is why Steam lets you still open a support ticket for a refund even if you're past the 2 week/ 2 hour limit; special circumstances can apply, like if a game was only well-made up until you were to play past a certain point, to prevent developers from exploiting this grace period.
( notifyin' >>#13, >>#22 incase you guys wanted the clarification as well )

Usually, on Steam you can return game if you played less than 2 hours. But this is not an ordinary situation, so you'll need to provide proof of being able to return the game regardless to what the playtime was.