The ZaITURS Rating Model is organized into four main quadrants inclusive of personnel, structural, financial and strategic. The model’s algorithm tests for two key measurements: level of financial or investment value and level of operational excellence, resulting in an aggregate numeric score.

The ZaITURS Model reflects a shift from subjective- human-driven analyst rating assessments practiced by traditional analyst rating firms and institutions and integrates, measures and quantifies existing industry assessments together with its own parameters to arrive at an accurate rating score. The four quadrants contain twenty-four data dimensions that cover all key aspects of the company’s operation.

This new service innovation rating eliminates guesswork and subjectivity with which privately held call centers and BPOs evaluate their capability. Suppliers can also effectively use The ZaITURS Rating Model as an internal management evaluation solution, competitive Intelligence, and an external business development tool.