Using the Arizona Unemployment Insurance Call Center Phone System and
Telephone Information and Payment System (TIPS)

Option 2

Payment Information Inquiries - This option will provide: the latest benefit payment made to you (or information about the last week you filed if you did not receive a payment) and the balance remaining on your current claim. Payment information is also available online.

Employers - Used by employers to obtain general information on various unemployment tax subjects and assistance with questions about Unemployment Insurance Tax issues.

Option 4

UI Claimants - For general questions, problems with your claim, or to change your address. Note: An incoming call schedule has been implemented to balance out the number of phone calls received in the Call Center. Visit our AZ UI Call Center Contact page for details.