Lately I’ve been thinking about how branding, your reputation and success go hand in hand. That’s probably because I have a brand new 3 day branding event coming up in October. (More on that a little later.) These things are so intricately entwined that if you...

I'm excited to start a whole new series on branding today. Specifically I want to talk about up-leveling your brand; what that is and why you need to do it to survive. I also want to talk about the unexpected bonus you’ll get along the way. Ready to do some...

I have a question to ask you. How Is Your Online Reputation? There was a time when if you had a little bad PR or a glitch in your customer service the only people that knew about it were your customer and the 12 people they were supposedly going...