Your online presence can be the key to making it easier for customers to do business with you. Giving prospects the tools and solutions they need can turn them into loyal evangelists, supporting your brand throughout their own networks. From web-based customer portals that streamline the process of one-on-one consultations and offer easy-to-use scheduling tools, to using the cloud to simplify customer access to key information, you can tap into a diverse array of digital techniques that bolster customer retention.