Yesterday I phoned Kobo to get some help. I was on the phone for one hour and I still don’t have an answer for this . I have been trying to transfer some files from my computers to my new Kobo Arc. I downloaded the Adobe reader app because some of my files are going to be PDF. So far I can only see the files that are jpeg through Gallery. When I am transferring files to my Kobo I am not sure where they’re supposed to go, so I try putting some in the Kobo folder but I still can not see them on my tablet even when I open Adobe reader. By the way if I try transferring files to my Kobo without opening it to the point where I see the folders it doesn’t work, they will not transfer. The Kobo support people do not know how to do this, yesterday I was told that I need Overdrive to read PDF files and was also told that Adobe reader doesn’t work on Kobo. When I want to unplug my Kobo from my computer I do not get an “eject” box. Right now when my Kobo is hooked to my computer I can see the files that I have transferred on it. I am running Windows XP with SP3.
Some of the files that I would like to transfer are in Word, can I still view them on my Kobo and which app do I need for that? As you can see I haven’t started making a tapestry yet.
Also I got a free book that never downloaded to my Kobo.
Can someone help?

I have worked out a really simple way to upload files from pc/ memory card to kobo arc

plug in kobo to pc, it will open the device, simply drag and drop required files into the device file, unplug, go onto kobo arc say for example kobo books, go into library= top right corner click onimport content ( dragged and dropped) and voila items are in your library- hope that helps

I have worked out a really simple way to upload files from pc/ memory card to kobo arc

plug in kobo to pc, it will open the device, simply drag and drop required files into the device file, unplug, go onto kobo arc say for example kobo books, go into library= top right corner click onimport content ( dragged and dropped) and voila items are in your library- hope that help