As a retailer devoted to tourism, gift shops and convenience marts, small item picking accounts for a large percentage of their inventory movement. Employing voice technology to their picking needs helped reduce picking errors and increased their picking efficiency by 40%. In addition to lowering their warehouse labor costs, the increased efficiency also reduced store labor by enabling warehouse operations to provide a higher level of service. With the success of this implementation, ABC Stores is now looking to deploy this technology to their remote distribution centers.

“We were very happy and pleased with the response and support provided by the Wavelink and DecisionPoint Systems teams during the Speakeasy implementation process,” said Louise Yim, ABC Stores, Business Technology Project Manager.

DecisionPoint SVP Software Services, Greg Henry said one of the key goals of our work for ABC Stores was to increase worker productivity and eliminate paperwork while modernizing the operations.

“It’s important for an organization like ABC Stores, as it is for most businesses, to increase the efficiency and accuracy of their operations while improving the performance of its workforce,” Henry said. “Our goal was to install a voice picking for ABC Stores that was easy to learn and use, and helped the entire organization to be more successful. We are excited and honored to work with such an outstanding and successful retailer.”

About DecisionPoint™ Systems, Inc.

DecisionPoint Systems, Inc. empowers the mobile workforce to enhance customer satisfaction and accelerate business growth. They accomplish this by making enterprise software applications accessible to the front-line mobile worker anytime, anywhere. DecisionPoint combines its’ industry leading software products, application development capabilities, deployment and support services with the latest wireless, and mobile technologies.