The Hub

Univar has proudly served our customers including licensed pest management professionals for more than 90 years. Through the years we’ve been the go-to resource for pest and product information.Our commitment to customer success starts with making sure products are delivered when and where they’re wanted. What keeps customers coming back are the many services available alongside those products - deep industry experience, dedicated service, and the array of business resources available via PestWeb. Since its inception over 20 years ago, PestWeb continues to be the structural pest control ind...

Supplier Days are some of the most exciting times at Univar. We have the opportunity to partner with Bell Labs, to promote their products and business for two weeks on PestWeb and across our ProCenters. During this time, Univar customers can connect with sales representatives from both companies, earn CEUs, take advantage of the exclusive savings, and engage with other industry pros. We wanted to invite you in on the fun! Check out some great images below: We’ve had a blast and it’s not over yet! Feel free t...

You asked and we’ve delivered. We understand that customers like yourself are busy, time is limited, and resources are tight. Our goal is to ensure that we communicate as effectively as possible to meet your needs and keep you in the know. Introducing The Hub!The Hub is our newest landing page to provide you with a one-stop-shop for the latest news in:Corporate UpdatesCustomer SpotlightsConnectivity NewsletterIndustry Insightsand perspective from Mr. Pest ControlThrough these posts, you’ll find everything you need to connect with us and know all the happenings that are going on within Univa...

When Nate first moved to the west coast from his home in Washington, D.C., he was in for a bit of culture shock. Growing up near the Mason-Dixon line, he’d always been accustomed to friendly discussions with neighbors and other locals. But in California, it seemed people drove directly into their garages and called it a night — not the easiest environment to connect with people.The year was 1998 and Nate was kicking off a career in pest management that would go quite far, quite fast. Starting off as a route technician, he soon became Orange County’s pest control manager, then a regional man...

Q. What products and steps are needed to treat multiple cats in a bed bug infested home? The customer has two dogs and eight cats living indoors with them. Hours after I heated and sprayed the home, the homeowners called complaining about seeing multiple live bugs. The only variable in this home is the large number of cats. I tend to have problems with cat owners in general, especially if their cats runs the neighborhood.-- David, OHA. It shouldn’t be unexpected to see a few live bed bugs after a treatment. How many are reasonable is debatable, but the point behind multiple treatments is th...

Q. Can a crack and crevice treatment be performed with a microencapsulated product in an office while people are working?-- George, CAA. The answer mostly depends on the product label. Product labels normally have restrictions against applications in occupied patient rooms or classrooms. They may have an additional restriction against applications when occupants are in the immediate area or room being treated. So you should choose a product that doesn’t have this additional restriction. However, I don’t recommend spraying a liquid product in front of office employees. If possible, bait...

Twice a year, Univar commissions Net Promoter Score (NPS) customer surveys that reach out to professionals nationwide for their feelings about their preferred distributor.We learn a lot from these studies, and this year was no different. Loud and clear, pest management professionals across the country said in 2016 that they expect insight into business growth from their distributors. Not just that they want it or appreciate the help. They expect it.To a company like ours that places tremendous value on not just serving customers, but guiding them, that’s a directive. And it’s a la...

At Univar, everyone’s a customer service representative in addition to their formal job title. But, we do have some people who devote themselves entirely to making our customers’ lives easier, and Joanna Harris-Goveia is one of them.As a Customer Service Manager, Joanna oversees representatives in eight Univar ProCenters in the northeast region. “I work with my Customer Service Reps to ensure our customers are getting the very best service in the industry, leading them to become a customer for life,” she says. Every great customer service professional has stories about going the extra ...

At Univar, we take pride in providing customers with the most current industry news and knowledge - within local communities and nationwide.Here's an overview of this fall's biggest trends as reported by Univar sales manager across the country.(click to enlarge)

Starting today, the industry’s two most respected training catalogs will be available through a single online platform: ProTraining by Univar. We have partnered with PCT to integrate their entire Label Training library directly into ProTraining on PestWeb, giving professionals unparalleled access to courses approved for CEUs in most of the United States and Canada. See the end of this article for the full list of everything that’s been added today. With two course libraries available on a single unified platform, technicians and managers can now review training history from U...

If there’s one word that seems to frame every element of Cris’ life, it’s drive.For starters, you’ll find her at the golf course, driver in hand, almost every weekend. Cris had toyed with the sport on and off for years, but started playing seriously around 2007. Since then she’s upped her game, lowered her handicap, and made her way to the Masters twice — as a spectator, at least. “It was awesome and was definitely on my bucket list,” she said of the tournament. Her enthusiasm about “the holy grail of all golf events” was palpable.During the other five days of the week, Cris gets her d...

At Univar, we take pride in providing customers with the most current industry news and knowledge - within local communities and nationwide.Here's an overview of this summer's biggest trends as reported by Univar sales manager across the country.(click to enlarge)

At Univar, we don't like to make special announcements about every single company update. We try to reserve that for truly important news… something we think our customers want and need to know right now.Today happens to be one of those "big news" days. If you haven't already noticed, we've just finished rebuilding PestWeb from the ground up. It's hard to imagine what could be bigger than that.This is huge for us on the Univar side since we've taken months to research, design, and develop a new site that does everything PestWeb currently does, except better. Every change was based on existi...