Utilizing Telephonic & Telemedicine Services

The following telemedicine services are being made available to CDPHP members at no cost-share:

ER Anywhere - emergency telemedicine app available to members 24/7 for consultations, triage, testing, and treatment. ER Anywhere is a safe and convenient alternative to the emergency room.

Members can access ER Anywhere by downloading the mobile app or calling 1-866-ER-Anywhere.

ER Anywhere is available to all CDPHP members, including Commercial, Medicare, Medicaid, HARP, Essential Plan, and Child Health Plus.

Doctor On Demand – telemedicine app available 24/7 for consultation, testing, and treatment. Doctor On Demand is a safe and convenient alternative to urgent care.

Doctor on Demand has a team of licensed psychiatrists and psychologists available to provide mental health services from the comfort of your home. These services are also available at no out-of-pocket costs to CDPHP members.

Doctor on Demand is available to all CDPHP members, including Commercial, Medicare, Medicaid, HARP, Essential Plan, and Child Health Plus.

CDPHP is also encouraging members to take advantage of telephonic consultations

To that end, CDPHP will be covering telephonic consults (audio and video) with participating providers for physical and mental health services.

Some employers who self-insure do not have this benefit. If you are unsure if your plan includes this benefit, please contact CDPHP member services.

Self-funded employer groups, please contact your CDPHP representative if you would like to change your benefits to waive cost-shares.

During a Crisis, Knowing Your Health Benefits is More Important than Ever

Register for a CDPHP online member account to be prepared in case you need care, and to stay up-to-date on claims. Quickly and easily check coverage for health care services, access resources, track your out-of-pocket spending, and much more.