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Return Policy

At Williams-Sonoma, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction are our priority. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement.

If within 30 days, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value. An original receipt or gift receipt is required for all returns and exchanges. Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount indicated on the gift receipt. Returns with original receipt will be refunded in the original form of payment, cash and check refunds over $100 will be issued as a company check (may take 14 business days from time of request).

For all cutlery returns (knife sets, single knives, cutting boards, knife sharpeners, and knife storage) please contact us at 888.922.4108 to initiate the return.

We cannot accept returns on monogrammed, personalized, special-order items, custom upholstery, food, items shipped direct from the vendor, or on items damaged through normal wear and tear. Final sale items ending in .97 or .99 cannot be returned.

For returns of items purchased from your Williams-Sonoma Gift Registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later. View Full Return Policy.

Description:
Sized for smaller kitchens, this compact steel rack
is designed to hold the heaviest pots and pans. The rack is forged using traditional French metalworking equipment by the master craftsmen at Enclume, America’s leading manufacturer of cooking racks since ...

Description:
Free up valuable cabinet space by hanging cookware,
mugs and kitchen tools from this sleek wall-mounted rack. Distinguished by a polished copper finish, the steel rack is forged in the Pacific Northwest by the master craftsmen at Enclume. 30" ...

Description:
Mounted to a wall, the sturdy grid does
double duty: as a shelf for cookbooks, baskets or bakeware, and as a pot rack with cookware suspended below. Master craftsmen in the Pacific Northwest forge each rack, using traditional French ...

Description:
Chefs rely on overhead racks like this one
to keep cookware organized and within easy reach. This commercial-quality rack is hand forged in the Pacific Northwest by the master craftsmen at Enclume, America’s leading manufacturer of cooking racks since ...

Description:
Our Thermo-Clad™ cookware is crafted in Italy with
an exclusive aluminum-alloy core that provides up to 35% better thermal conductivity than other aluminum clad-metal cookware on the market. This tall sauté pan with mesh basket is perfect for deep-frying ...