Capture problem right from create issue dialog

iorad capture frame - records the problem steps

Automatically attached to the issue

When a user opens the new issue dialog, they will see a capture steps hyperlink. This will open the iorad capture frame.

The iorad capture frame opens. Once capturing begins, the user can click through the problem. The iorad application breaks it into steps, highlights the area and automatically generates a basic text description.

Once the user finishes the capturing and clicks done. The captured steps are automatically attached to the issue in JIRA.

More details

The development team can follow exactly where the problem occured without having to play/pause a video.

If you’re a customer support agent, use iorad to easily show the solution and attach it to the ticket.

Similar add-ons

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