FAQs for The Glencoe Inn

Accessible information & DDA Compliance

Unfortunately there are no ground floor rooms in the Inn, however the Restaurant has wheelchair access as does The Glencoe Gathering next door. We will happily help wheelchair users with access into the hotel. Our team is always on hand to offer assistance when needed.

Administration ChargePre-paid reservations via the Crerar Hotels website and direct with the hotel incur a £2.00 administration charge per transaction.

Allergies

We ask that when you check in or before ordering, please inform a member of our team if you have a food allergy or intolerance.

Business services and internet access

Free WiFi internet access is available in all our public areas and some bedrooms, Fax and photocopying services are also available (at a charge).

Cancellation policy

Standard Cancellation Policy: 48 hours in advance of the day of arrival. With the exception of pre paid and non refundable bookings

Car parking

Free on site car parking is available

Check in and out

Check in: 3pm

Check out: 11am

Early check in and check out are available on request. A supplement may be charged at £10 per hour.

Children and families

Limited number of family rooms are available and children up to the age of 4 stay free of charge. Cots and high chairs are available free of charge.

Currency and credit cards accepted

The hotel accepts payments made by cash (Sterling only), most major credit/debit cards (Visa, MasterCard, Maestro, American Express). The hotel is unable to accept personal or travellers cheques.

Advance payment may be made by any of the aforementioned methods or by bank transfer. Please contact the hotel finance department for details.

Fair FundBy opting to pay a service charge you’re helping us build our “Fair Fund”. This is given back to our whole team, and is available for team members’ personal development opportunities.

Food service

Dinner is served between 6.45pm and 7.45pm in the The Glencoe Inn restaurant. The Glencoe Gathering serves food from Noon – 9pm.

Pets

We are pet friendly and welcome well behaved dogs to The Glencoe Inn and The Glencoe Gathering, fresh drinking water is available on request. Dogs are welcome in the guestrooms, reception area and the grounds of the hotel, we just ask that you clean up after your pet for the care of our other guests in the Inn and Gathering.

Smoking

The Glencoe Inn is committed to providing its guests and associates with a smoke free environment. All bedrooms, public areas and event spaces are non-smoking.

Special diets

We try and cater for just about any special diet, but advance notice is preferred for unusual requirements that may require specialist items to be ordered in advance. Vegetarian options are available in the restaurant on request.

Special occasions

If you're celebrating during your stay, we can help make it memorable. Reception is happy to assist with arranging any of the following, to make your stay extra special - champagne, chocolates, flowers and celebration cakes.