Terms & Conditions

Terms and Conditions

All luggage is carried at owner’s risk.

Unfortunately we cannot carry: golf clubs, surfboards, canoes, kayaks, bicycles (even those in a box) or any oversized sports or musical gear. Drivers will not be able to accommodate these items, even if you have made a reservation.

Airporter cannot be held responsible for flight delays or any other travel difficulties.

Passengers are responsible for ensurring sufficient time between Airporter arrival and flight times.

Airporter tickets are non-refundable, with the exception of passengers who have purchased cancellation insurance, 24 hours notice is required for tickets to be transferred to an alternative service.