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Everything posted by ritchie58

Hi Rozmere,
The developers have been aware of how the UI displays with newer 4k screens for some time now.
Perhaps the devs are finding it difficult to figure out a way to upscale the UI for 4k users without causing other issues with the software. I'm not trying to make excuses for the devs but that is a logical extrapolation.
Unfortunately I don't know of a work-around or some sort of fix for this issue if one even exists.

The amount of CPU/RAM usage depends on the settings you use. For instance if you're looking for the smallest system footprint by Immunet you could go the minimalist approach and only use the cloud engines. However it is recommended that if you use Immunet as a "stand-alone" AV solution to enable the ClamAV module & updates for it which will use additional memory.
Of course when an update is occurring or a scan is implemented Immunet will use additional system resources. Enabling Scan Archive Files & Scan Packed will make Immunet dig deeper looking for malware. That will also increase the amount of resources being used & the scan time. Most malware code is encrypted/compressed so it is a good idea to use these settings however.
Best wishes, Ritchie...

Immunet started out as a privately owned LLC by a few developers that originally worked for Microsoft Corp. Immunet was strictly a cloud-based AV until the introduction of the open-sourced ClamAV code was added. This gave Immunet the ability to run scans off-line besides an additional layer of security. Then Sourcefire acquired Immunet and Cisco bought Sourcefire. Cisco is now the parent company for Immunet.
I don't believe Immunet is turning into abandonware but I do believe it's not getting quite the attention it once did. There is a new bug fix build that will be rolled-out sometime this month that will address some update issues and the cloud stats.
It depends what settings you use as to what detection engine(s) are used during a scan. Always leave the ETHOS & SPERO cloud engines enabled. If you use the ClamAV module enabled then all three detection engines will be employed during a scan.
Some improvements & additions to Immunet's processes were made to make them much less likely that malware can disable them.
I hope this answers your questions adequately.
Cheers, Ritchie...

Hello PapaTango,
You're still using Windows XP? That OS has not been supported by Microsoft for years!
Immunet's version 5 is no longer supported and will not receive regular updates. Unfortunately newer versions of Immunet is not compatible with XP either.
I would suggest you upgrade your OS to Win 8, 8.1 or 10 or if your computer doesn't have the system resources to upgrade then consider purchasing a new computer.
XP leaves you vulnerable to hackers, viruses & malware since no new security patches have been issued by Microsoft for quite some time.

Hi guys,
This update issue and the cloud stats not displaying correctly is supposed to be fixed when a new bug fix build is rolled-out sometime this month. I don't have an exact tentative date unfortunately.

It use to be that Immunet wasn't licensed for any for-profit entities to use but you're right!
I couldn't find anything either in the EULA that prohibited the use of Immunet in a for-profit environment. So I have to assume that the devs have either changed their minds on this and are now allowing it or that information was accidentally omitted in the currently posted EULA. Either way I too would like official clarification on this subject.
If you use a multiple endpoint environment Immunet does have an enterprise version called "AMP for Endpoints" that would much better suit your needs! It will provide a much more robust security solution than Immunet. Plus, AMP is extremely more configurable to your own particular needs (compared to Immunet) and is easily deployed to multiple endpoints. With Immunet you will have to write your own group policy install scripts for an installation on multiple machines simultaneously. https://www.cisco.com/c/en/us/products/security/amp-for-endpoints/index.html
Bottom line is if you want to use Immunet in that manner there's no legal disclaimer to state otherwise unless a revision to the EULA is added later.
Regards, Ritchie...

Thanks for the feedback regarding your OS Rosetta. Much appreciated!
Here's a few suggestions that may help with the slowdown.
You could experiment a bit with the settings. Especially if you're using some other security products other than Immunet try disabling Monitor Program Start.
If you don't regularly install new software on your computer you could also try disabling Blocking Mode.
If you're running Immunet as a companion AV to another "paid" AV product then disable the ClamAV module & updates for it. Also create Exclusion rules for both respective AV's Program Files folder. Immunet has a number of major players AV's excluded by default already so check that list first.
Regardless which settings you use or don't use it's always best to leave the ETHOS & SPERO cloud engines enabled!
Best wishes, Ritchie...

Hi Rosetta,
I'm glad a reinstall worked for you but that is still strange that happened! I was pretty sure that your internal computer clock was messed up and that was the cause but perhaps that wasn't the case after all.
What is your Operating System in case someone else reports a similar incident? That could be useful.
Still not a bad idea to check your BIOS clock to make absolutely sure it's synchronized to the correct time/date for your area I think. If that happened to me that's the "first" thing I would have checked.
The cloud stats not displaying correctly is known by the devs. There is supposed to be a new build rolled-out sometime in June that will (hopefully) address that issue.
Here's a link to the Announcements section that has the 7.2.8 change log you were interested in. https://support.immunet.com/topic/7436-new-release-immunet-728/
Regards, Ritchie...

Speaking of time. Here's a "free app" I like to use called Atomic TimeSync. If used correctly, it will keep your computer clock accurately synchronized. https://www.softpedia.com/get/Desktop-Enhancements/Clocks-Time-Management/Atomic-TimeSync.shtml
I have it configured to access one of the servers for the National Institute of Standards and Technology atomic clocks. Nothing's more accurate than an atomic clock.
Of course there will be a few seconds of discrepancy as the NIST server & your ISP server shake hands and relay the data to your computer.

You might want to access & check your motherboard's BIOS settings to make sure that the BIOS clock is reading the correct time & date. If that's incorrect that can cause the date & time to be also displayed incorrectly with Windows & other third-party programs.

The devs are aware that some users are encountering update issues. Supposedly a new build will be rolled-out sometime in June that will (hopefully) address this issue and the cloud stats not displaying properly too. So I guess we'll all have to wait and see what the next build has as far as fixing these bugs.

I have to say that I'm happy that the quarantine response settings & the cloud stats will be functionally restored "eventually!" I guess we'll all have to use a little more patience until the new build is rolled-out.
I do hope the update issue that users are encountering is addressed also.
With the absence of an answer to my question, I have to assume Rob T. is no longer involved with the project would be a logical assumption on my part I think. If that's the case then his expert involvement will be sorely missed by me anyway.
Best wishes, Ritchie...

Hi 4tygrit,
You're not the only one experiencing update problems with Immunet presently. After folks upgraded to version 7.2.8 the UI cloud stats no longer displayed correctly and also there's reports of Immunet not letting updates to be installed. Your guess is as good as mine as to why these issues are not being looked into in a timely manner!
The admin. Rob T. was helping out on the forum but he's been M.I.A. for more than a month now.
There's only so much I can do being the moderator for this site. These issues need to be looked into on the server side of things. Something I can't do.
"It's really starting to bum me out that support for Immunet is seemingly being completely neglected at this time to be perfectly honest with you!"
Regards, Ritchie...

On this Memorial Day the Immunet team would like to give a sincere, heartfelt thanks for your service to all U.S. Military personal both past & presently deployed.
Especially those that paid the ultimate sacrifice to safeguard our freedom, democracy and way of life will never be forgotten by us!
"Happy Memorial Day everyone!"

Hi Tony,
It would have better if you posted this on one of the already related topics to this subject.
I don't know why it's taking so long to correct this cloud stat bug. There's also people experiencing update issues that also continues to go unresolved.
Being the forum moderator for this site I work from home and do not have direct access to the servers. These issues need to be looked at by a administrator or developer.

Thanks for the additional input jdurand.
I'm also suspicious that the two issues are related as more users report the same thing.
Is it just a server issue or could there be some sort of of bug with version 7.2.8?
I wish an admin or dev could look into this/these issue(s) soon!

I here what you're saying.
It was quite the debacle when the NSA's EternalBlue project was leaked. Not long after that the WannaCry ransomware emerged using a Zero-Day Vulnerability in Windows Operating Systems back in 2017.
Unfortunately this code still exists on the dark web and can be easily modified to produce new ransomware variants by hackers to this day.

There's even been recent reports of hackers targeting hospitals & medical facilities associated with covid-19 research (and not just in this country), attempting to or succeeding in, infecting there servers with ransomware.
"That's about as low as you can go in my opinion considering that there's a world-wide pandemic still going on!" "What a bunch of heartless, self-centered, greedy 'SCUMBAG CRIMINALS' they must be!" That does really p*ss me off as it should any law-abiding citizen.

Personally, I've never seen the cloud stat issue go unresolved this long after a new build is released. Now users are reporting update issues too. Are these related or what?
"Hello, is there anybody out there!!!"

Thanks for the additional feedback guys. Much appreciated! Yeah, I also think there's something else going on as far as this recent update issue is concerned!
If it's associated with the (still unresolved) issue with the cloud stats not being displayed correctly since the release of version 7.2.8 is a "troubling hypothesis!" I guess one can't rule that coloration out at this time given the current circumstances.
I wish a dev or admin could shed some light on this/these issue(s) too!
Best wishes, Ritchie...

By my own observation, it's not unheard of for the Immunet servers to become temporarily congested with traffic on rare occasions. Try waiting a day and then see if the same behavior persists would be my advise at this time.
Regards, Ritchie...