Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.

Get a Professional Answer

Via email, text message, or notification as you wait on our site.Ask follow up questions if you need to.

100% Satisfaction Guarantee

Rate the answer you receive.

Ask John Your Own Question

John, Home Appliance Technician

Category: Appliance

Satisfied Customers: 13453

Experience: Appliance repair business owner for over 43 years.

12064207

Type Your Appliance Question Here...

John is online now

I have a Kenmore Elite Side by Side fridge. It periodically

Customer Question

I have a Kenmore Elite Side by Side fridge. It periodically stops making ice but the water is fine. It's all computer programmed and touch screen. The mechanics of the ice maker work fine.JA: Sometimes appliance issues that that you think will be really complicated end up being easy to fix. The Appliance Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so we can help you best.Customer: Sometimes I just replace the water filter and it kicks in but not this time. And whenever I have a repairman come he charges $160 and does nothing because he says it's the quirky software.JA: Anything else I can tell the Appliance Technician before I connect you two?Customer: NoJA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and connect you two.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am GURU an extremely experienced tech on here and I try to get to as many customers as I can. I just picked up your question now.

Please allow time for me to respond, sometimes I get the questions or responses late so please be patient as I have no control over the site issues. NOTE, I have nothing to do with your payment to the site and personally did not receive that money. The only way I am credited is when you use the STAR/VOTE RATING SYSTEM at the top of your page. Lastly when we are done please post to me that you would like me "GURU" credited before supply the rating so there is no confusion on the tech to be credited for the question. Thank you!

When it stops making ice is it full of water? ALso what is the model number?