just calm down and tell me what’s the problem! other 40 people bought the same thing and they had no problem? Which version of photoshop are you using? What does restrain you from editing the file? Before accusing people, you may try to explain better the problem”

He’s telling he cannot modify the flyer.. So i guess he doesn’t have photohop

Its a tough one when people don’t read the file details, or don’t read the instructions you provide. I had one guy go metal in an email to me, and I ask if he had read the instructions and he said no. He had alepready rated my file 1 star. He said sorry but could not change the rating.

A laughing matter for the prosecution who has made you, because the files are well specified (Here on GraphicRiver) ex: PSD , CSx Version, CMYK , Font info etc.
Above all you have also tried to help him, in this case is the fault of the buyer.

Someone send me the same but he was using Ps 7 and i told him to download Cs3 and up to modify it but still he was complaining that the files didnt work! so waht we can do in this case just prove them that they dont read before they buy? or to be polite or even dont even bother