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Lead Business Analyst

Currently working on a Lead Business Analyst role for a huge financial corporation.

Responsibilities - Provide day to day client support and handle client quires in a fast-paced environment - Liaison with clients as required – e.g. provide user training Manage new subscriptions rollout and product release cycle- Works closely with current and new customers to identify key needs and appropriate product solutions. - Interfaces with developers, designers and customers to develop product requirements and specifications. - Product development through identification of requirements and specifications, providing insights into product improvement. - Work with a Product Manager and small team in an agile environment to deliver rapid results. - Drive process change and efficiency improvements. - Quality assurance and monitoring of our products/services to ensure high level of service quality. - Handle pre-sales and production support.

Skills required - Subject matter expert for buy or side sell technology projects. - Proven track record on delivering new software projects. - Good understanding of modern software design (agile) and development techniques and methodologies - Strong knowledge of MS Office in particular Excel (Formulas, Pivot table, VBA) - Excellent verbal, written and client facing communication skills a must - Attention to detail, highly organized and able to handle pressured deadlines - Be a problem owner and solver with a logical approach to solving issues - Energetic, highly motivated with a desire to take responsibility - Degree in Computer Science, Finance or related disciplines