Configuring Mac
Mail for HawkMail

Note:

These instructions are for
configuring an email client to work with the
University's new HawkMail email system. If your
University of Hartford email account is on the
"old" email system, you must move it to
the new HawkMail system before using these
instructions.

The "Welcome to Mail"
windows will appear if Mac Mail is not yet configured for
any email accounts. Enter:

Your name as you'd like it to
appear on outgoing email messages

You full University of
Hartford email address, including the "@hartford.edu"
part

Your University of Hartford
email password

Then click "Continue."

If
the "Welcome to Mail" window does not
appear, click the "File" menu
and choose "Add Account...."

Enter:

Your full University of
Hartford email address, including the "@hartford.edu"
part

Your University of Hartford
email password

Be sure "Remember this
password" is checked

Enter your name as you'd like
it to appear on outgoing messages

Check "Manually configure
server settings

Then click "Next."

Enter:

Incoming Account Type
as IMAP (you may also
choose POP, see explanation at right)

Enter a description of
the account (which will help you
distinguish it from others within Mac
Mail if you have others configured)

Incoming Mail Server
address: hawkmail.hartford.edu

Verify that your
username is correct (it's your University
of Hartford email address without
the "@hartford.edu"
part); your password should already be
present (shown as dots)

Then click "Continue."

Choosing
IMAP or POP
Choosing IMAP keeps your email stored on the
University's server. Advantages to choosing IMAP
over POP are that all of your computers, mobile
devices, and the HawkMail web interface at http://HawkMail.hartford.edu see all of your messages, however,
there is a limit to the amount of storage on the
server (500MB). An advantage to POP is that it downloads
your messages to your computer's hard drive,
and removes them from your account, so your email
storage space is limited only by the amount of
disk space you have on your computer, but once
downloaded, you cannot see those message on a
mobile device nor in HawkMail's web interface --
they will only be accessible on the computer.

Enter:

A Description for the
Outgoing Mail Server (for example, "Hartford
SMTP," which will help you
distinguish it from others within Mac
Mail if you have others configured)

Outgoing Mail Server
as smtp.hartford.edu (may
also use hawkmail.hartford.edu under
certain circumstances, see explanation at
right)

Check for "Use
Authentication"

Verify that your
username is correct (it's your University
of Hartford email address without
the "@hartford.edu"
part); your password should already be
present (shown as dots)

Then click "Continue."

Choosing
smtp.hartford.edu or hawkmail.hartford.edu
If your computer is portable (e.g., a laptop),
you must use smtp.hartford.edu as your
outbound mail server since it will work whether
your computer is on campus or off (hawkmail.hartford.edu
will not work while you are off campus) --
however, there are limits to how many messages
you can send per hour, and outgoing messages are
scanned for spam. If your computer is used ONLY
ON CAMPUS, you may use hawkmail.hartford.edu as
your outbound mail server, and there is no
limit to the number of messages you can send.

If choosing hawkmail.hartford.edu:

UNcheck "Use
Authentication"

If in doubt,
use smtp.hartford.edu as shown below.

Mac Mail will try (and may fail)
to connect to the server to test it -- just click "Continue"
-- you'll correct that in the next step.

When the Outgoing Mail Security
window appears:

Check "Use Secure Sockets
Layer (SSL)

Set Authentication to "Password."

The click "Continue."

When the Account Summary screen
appears, click "Create."

Mac Mail will begin downloading
your messages.

Suggested:
Send yourself a test message to ensure that you can send
and receive email.