Get in touch with us Monday - Friday 8:00 am - 4:30pm (EST) at 1-888-873-2848

While we continue to respond to COVID-19, PRM has had great success in providing Medical and Civilian PPE. We encourage all to continue practicing social distancing and taking precautionary measures to protect yourself and others. PRM is shipping on a regular schedule and product delays are limited.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Product Recovery Management, Inc. (PRM), our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Product Recovery Management, Inc. (PRM) and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SHIPPING & DELIVERY

Orders are normally shipped from our facility in North Carolina within 1-2 business days after the payment is made.
It is very important that the correct shipping address is entered at checkout. We are not responsible for incorrect or undeliverable addresses.
Shipping is automatically calculated using current published rates. Buyer pays all shipping charges.
Most orders will ship via USPS, UPS, or Fedex depending on size and weight. We reserve the right to choose which carrier we ship through to offer you the lowest available rate.
Due to the size and weight of certain item(s) sometimes we cannot ship using our usual methods (UPS , USPS etc.) We are very experienced with shipments of various sizes and weights, and have longstanding relationships with motor freight carriers, so generally get a very good rate. We will be happy to get a freight shipping quote for oversized/overweight items before the purchase is completed.
For an accurate quote, please provide:
Shipping Address with Zip
Whether delivery address is commercial or residential
If there is a loading/unloading dock and equipment (forklift) available onsite
Every effort is made to expedite your delivery. However, once the item is shipped, delivery time is out of our control.

EXCHANGES:

We will replace items if they are defective or damaged. If you need to exchange defective or damaged items, contact us by email and send item to Product Recovery Management, Inc. Returns/Exchanges - 200 20th Street, Butner, North Carolina 27509. Do not send us a damaged or defective item for exchange prior to contacting us. We cannot accept exchanges unless you have contacted us first.

Need a customized filtration system? We can help—just call 888-873-2848

99% of orders for stock items ship same day or next business day. 888-873-2848

Welcome to PRM Filtration

PRM Filtration is one of the nation's leading providers of industrial-grade parts, supplies, and equipment. For nearly 30 years we have built an outstanding reputation by serving and providing businesses, big and small with absolute quality, genuine service, and safety by design. We offer high quality parts and supplies at the best possible prices!

PRM Filtration has one of the largest rental fleets of remediation equipment and systems in the nation. We can provide you with the lease equipment you need for short or long term projects. We offer customized leases and terms which can allow you to meet specific project budgets or timelines. In addition, our smaller rental equipment is available for daily, weekly or monthly Pilot Testing. Click here for details.