Probably because hyper-sensitive customers would get OFFENDED if you checked their merchandise that they were returning to make sure they weren't scamming you. People get their feelings hurt if they're not trusted by someone who doesn't know them at all. You might lose customers that way.

Probably because hyper-sensitive customers would get OFFENDED if you checked their merchandise that they were returning to make sure they weren't scamming you. People get their feelings hurt if they're not trusted by someone who doesn't know them at all. You might lose customers that way.

that's silly. gotta check to make sure everything is returned. all the Best Buys, Targets and even Costcos would open it and take a look before accepting them. maybe some accessories are missing but gotta check if the main merch is in the box.