For many customers, when dealing with a supplier, there are simple things that can cause a lot of upset. On the flip side, there are also a few simple things that make a supplier great. Often what makes a great supplier even better is a great customer – and I was reminded of that fact Continue Reading

Any retailer or brand knows that, when it comes to production and manufacturing, the right relationship can yield great benefits. Here at Packaging Technologies Inc. we like to think that our relationship with our partners is important, and as such we take seriously our commitment to provide the very best service, with high-quality products. Check Continue Reading

We all get it. When it comes to their interactions with you, customers want certain things, and if they don’t get those things they are likely to turn to someone else. This is not news to us (or at least it really shouldn’t be). For most companies, good customer service is something that requires constant Continue Reading

Building great client relationships takes work. We all know this. No matter the industry you are in, encouraging lasting and trusting relationships with your clients needs to be a crucial consideration. Even if you are the best at what you do, if your customer service leaves something to be desired, your relationships will inevitably suffer. Continue Reading