When I use the client software at my studio, [bleep]it works fine. [bleep] When I try it at home, [bleep]it always want's to connect to a strange proxy server. [bleep] It asks for a user / pswd [bleep]and I can never get connected. [bleep] Port 8000? Would you have any idea why? [bleep] Something to do with DNS? [bleep] I have deleted and re-installed numerous times. [bleep] I am using 2.1.1b394. At the studio, I am behind a router. At home I am also behind a router. The same problem at home existed when I had an older router. Now I am running DDWRT V24SP1.

Can anyone help me?

cmarkle_aspera

04-02-2009, 10:24 AM

Chris Markle here from Aspera... There is a way to tell the client not to mess with proxies that sometimes helps in situations like this. What you can try is to add an empty folder named "noproxy" to c:\Program Files\Aspera\DigiDelivery (so you'd send up with folder: c:\Program Files\Aspera\DigiDelivery\noproxy). See if that helps...

Chris

cmarkle_aspera

04-02-2009, 10:47 AM

[...] What you can try is to add an empty folder named "noproxy" to c:\Program Files\Aspera\DigiDelivery (so you'd send up with folder: c:\Program Files\Aspera\DigiDelivery\noproxy). See if that helps...Chris

I tested this by setting a dummy machine as a proxy in the Internet Explorer options, that mahcine being 10.0.0.1. I turned on DD client trace logging and see the following when the client starts: