Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

Retail Banking and Wealth Management serves millions of customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as PayMe Customer and Operations Assistant Operations Manager .

Participate in initiatives to streamline processes to improve efficiencies and customer experience when dealing with contact center

QualificationsRequirements

​ Relevant years of experience, in the financial industry. Customer service or customer facing experience is a plus.

Candidate must be proficient in both English and Cantonese.

Customer focused with a Can-do mentality

Analytical and curious in nature.

Risk averse. Protects the HSBC and PayMe brand at all times.

Team player

PayMe Customer Services Operations operates seven days a week and will require rotational weekend work

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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