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When we checked in there was sugar on the kitchen floor--unpleasant to walk on--when requested they sent someone to clean it up. This morning the bathtub wouldn't drain building up water while you showered. I called and requested it be fixed. This evening there was...More

Thank you for sharing your experience from your stay. We value your opinion as someone who stays and returns to us often. I can imagine how frustrating it would be to not have your issues addressed while you were here. I apologize and that isn't...More

Stayed here for 2 /8 day periods. Wanted to give it a chance but it was just too outdated for me and the guys I work with . Just need to be remodeled. In a great location . 124 nights at Marriott properties this year...More

Thank you so much for continuing to stay with Marriott hotels. I apologize that the stay was not up to the standard you should expect. Even as a property ages, we expect our staff to ensure a welcoming and comfortable stay for our guests. We...More

We stayed for two nights, first night was a disaster and second night was fixed.
We showed up at around 8 pm to find out they had given our room to someone else and was bumped down to a non suite room...without enough beds for...More

We appreciate hearing from you about your stay. I apologize for the mix up with the room type and for the uncaring attitude initially presented by our staff. Although, I am glad to hear we were able to find a more suitable room on the...More

Stayed for two nights while traveling for work. Absolutely loved this hotel. Huge roomy one bedroom suite with a kitchen, couch, and two TVs.
Room was quiet, and had a thermostat to control the temp. Front desk staff was extremely friendly, and offered bottled water...More

Our staff will be happy to hear about the enjoyable stay you had with us. I am glad to hear our staff accommodated your needs and were so friendly. Thank you for choosing to stay with us and for letting us know about your stay.

Stayed here for easy access to Opening Day for the Royals. Great location. Across from the Independence Mall. Staff nice. Hotel older and needs a little refurbish. Older décor but clean and comfortable. Residence Inn prices but needs some TLC.

I hope you enjoyed the Royals Opener. We appreciate you staying with us and sharing your feedback about your stay. Our staff enjoy hearing the service they provided was nice for you and are motivated to provided the best stay possible.

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