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Ng Chip Loon,

Category: Software

Satisfied Customers: 10

Experience: Director at WhizTech PC Solutions

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Second opinion] When I try to boot my Samsung up it shows

Customer Question

Second opinion] When I try to boot my Samsung up it shows the Samsung logo then goes to the boot menu straight away. The menu has nothing in it and the only other option is the App Menu which only has setup in it. Tried turning it on and off and still keeps with this cycleJA: What's the model and Operating System (OS) of your Samsung?Customer: Windows 10 Series 5 UltraJA: When did you purchase your Samsung? What troubleshooting have you tried?Customer: 2013 I believe. Just turning it off and on again about 6 times I guess?JA: Anything else you want the computer expert to know before I connect you?Customer: That should be it