Delivery time

After you ordered, we will send you your item as quick as possible . The delivery time depends on whether the item is a Concierge item or a self-selling item.

Concierge items

Concierge items (marked with "Ready to ship") are located in our stock and are ready for shipping. They will be delivered within 1-3 workdays.

Items in self sale

Self-service items are still at the seller and must be sent to REBELLE after they are sold. Our team of experts will check the condition and authenticity of the items after receiving them, so you will have no risk! We will send the item to you after our quality and authenticity check. The items will be delivered within 1-2 weeks.

Verifying the authenticity and quality

Authenticity guaranteed

Each item on REBELLE is being reviewed by our team of experts for its authenticity and high quality! The time of the review depends on whether the item is a Concierge item or a self-selling item.

Concierge items

Concierge items (marked with "Ready to ship") are located in our stock and have already passed our authenticity and quality check. So, when ordering a Concierge item, you already know that you will receive an original piece with high quality!

Items in self sale

Self-service items are still at the seller and must be sent to REBELLE after they are sold. Our team of experts can only review the condition and authenticity of these items after receiving them. You will have no risk - if we find out in our quality control that the item is not genuine or the quality differs from the item's description, the order will be cancelled and we will refund you the price immediately.

Re-sell for free

What does re-selling mean and how does it work?

Items that are sold by private sellers cannot be returned (similar to eBay and other marketplaces). To minimise your risk of a bad purchase, however, we offer the option to re-sell the item easily and for free within 7 days.
Just visit your user profile in "Orders" and click "Re-sell item". The item will then be put back on sale with the same information as you bought it.

Why is it not possible to return the item?

At REBELLE there are two types of sellers: commercial and private sellers. Only with commercial sellers you have the statutory right of withdrawal of 14 days. You can find out whether a seller is commercial or not on the detail page of an item or in the seller's profile.

Delivery in about 1 - 2 weeks: After the seller sent the item to REBELLE we will review its quality and authenticity and send it to you as soon as possible.

14 days right to return: This item is from a commercial seller and therefore is subject to legal return policy. You are able to return it within 14 day after receiving your package without stating a reason.