101 Reviews of Becky Stenson

September 02, 2019

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"KAAN WAS A PLEASANT SURPRISE!!"

- catnip5

My Mother was looking for a new car and asked me to shop for her and contact Kaan. I did so and found Kaan to be very soft spoken and not aggressive like a typical car salesperson. When we first met he was knowledgeable but not pushy. He answered all my questions and if he didn't know the answers went to find them. I did have the feeling he might be fairly new, but that wasn't offensive to me. After I left the dealership, he followed up with calls. He was always prompt when returning my calls. My Mom changed her mind several times and he rolled with the punches. When she did decide, he came in on his day off, and sold her her "dream car". (He's a sharp dresser by the way and a real cutie!) They say things & people improve with age and experience, LOOK OUT FOR KAAN, he's in for great things! Thanks Kaan?

Thank you for your kind words for our dealership and sales associate, Kaan! We are so pleased to hear you and your mother enjoyed your car shopping experience, and that your mother was able to come out of it with her dream car! Please let us know if there is anything else we can do for you or your mother! Take care. Sincerely, Your Lexus of Wayzata Team

August 29, 2019

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"Outstanding in every respect "

- Military Officer & Wife

We were very pleased with the professionalism, courtesy, and extensive product knowledge of Ben Meyer, Dave Skeens and Stacy Kritsas (managers), and Eric Baumann.
The dealership has extensive inventory, and is very price competitive. Service has proven to be both dependable and reasonable.
Becky Stenson (finance) and Heather Moore (reception) made us feel more like family than customers.
We strongly recommend Lexus of Wayzata if you are considering the purchase of a new or used vehicle.

We can't thank you enough for writing this wonderful review for us! We are so pleased you felt welcomed at our dealership and with our staff. If there is ever anything else we can do for you, please reach out! Thank you again, and we hope to serve you again soon. Sincerely, Your Lexus of Wayzata Team

August 27, 2019

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"By far the best dealership I’ve ever worked with."

- Lexus123!

Every aspect of Lexus of Wayzata exceeds expectations. I’ve purchased over twelve cars from the dealership and wouldn’t buy a car from anywhere else.

Thank you so much for taking the time to give us such a wonderful review! We truly appreciate your loyalty and look forward to serving you again. If there is anything we can do, please let us know! Sincerely, Lexus of Wayzata

August 10, 2019

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"Over-the-top customer service!"

- kdepietto

I just leased my second IS300 with help from Jamie Shapiro. He listened to and understood my concerns and worked with his team to ensure that I would be able to get my favorite car again!! Then Danny Hoang showed me all of the new features in my car and made sure that I understood how to use all that I consider to be the most important to me. He also explained that I could come into the Admin department at any time if I needed help with any of the features. Becky Stenson made the lease paperwork a breeze, She explained everything so it was very easy to understand.
I want to mention Eric Baumann as well. Even tho he didn't work with me on this lease, he worked with me on my previous IS300 lease. His explanations of the features of the car is what helped make my decision to lease another IS300 very easy!
I will continue to use Lexus of Wayzata because their customer service is top notch! I have referred friends to the dealership and their experience has been exactly the same as mine. I will continue to refer anyone and will strongly suggest they work with Jamie, Danny & Becky!

Kristine,
Thank you so much for taking the time to write this glowing review for our dealership and sales team! We love helping customers have a wonderful automotive experience. It was our pleasure to serve you, we hope you enjoy your IS! Thank you for your loyal business, and we look forward to serving you again. Sincerely, Your Lexus of Wayzata Team

July 10, 2019

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"First Class "

- MaraAlex

Personnel were all professional and approachable. I hadn’t purchased a vehicle in 17 years and was dreading the experience. All for nought; Joe was lots of fun! Also - the Lexus of Wayzata team has been just as attentive post-purchase.

Thank you for taking the time to give us such a wonderful review! We are so pleased to hear your experience was enjoyable. We know car buying can be a daunting process - that's why our team is dedicated to customer satisfaction. Thank you for your business and we hope to serve you again in the future for any vehicle need. Sincerely, Your Lexus of Wayzata Team

July 06, 2019

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"So satisfied..."

- carlyj1

We have always been so satisfied with the sales and service reps. at the Wayzata Lexus dealership. This is our four Lexus - three RXs - and now our first NX. Gerald was wonderful to work with again and Christopher, the tech guy, and Becky S. who did our closing and all the necessary paperwork, were so thorough in their explanations and patient with us when we had to plead ignorance. Thanks once again for such a pleasant buying experience.

Carly, thank you for letting us know about your most recent experience at Lexus of Wayzata. We're thrilled to hear you've always been satisfied with the service you've received. We have enjoyed serving you over the years, and we can't wait to see you again! Sincerely, Mike Dalton | General Sales Manager | 952-404-5013

June 29, 2019

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"Great service, great experience"

- Troy N.

Lexus of Wayzata gave us a great experience. Gerald Franti did an awesome job. He is knowledgeable, personable, and considerate of the buyer's requirements. Not pushy. Becky Stenson was a joy to work with as well. Overall an unusually pleasant car buying experience.

Troy, thank you for leaving us 5 stars and your feedback! We're so glad you enjoyed your experience with Gerald and the rest of our team. We highly care about your satisfaction, which is why we'd never push you into a decision you didn't feel 100% confident about. If there's anything else we can do for you, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5013

June 26, 2019

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"Great Experience"

- BrunoLexus

The entire Lexus Wayzata team is outstanding! Very professional, fair. I purchased a CPO from John Mac, and he is a class act, great negotiator, pressure free, honest guy. I'd certainly recommend John, and the entire Lexus Wayzata team if you are in the market for a Lexus.

Thank you for taking the time to let us know about your experience with John! Our team strives to treat each customer as if they were a guest in our own home. We're so excited you enjoyed working with him, and we hope you'll come visit us again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

June 17, 2019

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"Pleasant and Personable!"

- JeanGJ123!

Great customer service! I came in and told them what I was looking for and they found exactly what I wanted. Before I took the car home I had noticed a couple detailing things and they fixed it all before I brought it home! They also talked me through a few features so I knew what to do before I left the lot! I know have exactly what I wanted!

Thank you so much for leaving us your thoughts! Our team strives to provide a great experience for all of our guests. We're happy to listen to your vehicle requirements and find a vehicle that perfectly fits what you need. If there's anything else we can do for you, please feel free to reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

June 10, 2019

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"Outstanding and pressure free"

- dmogensen

This is my 5th Lexus and I love the experience and professionalism with Lexus of Wayzata every time. Gerald was knowledgeable, fair, flexible and professional.

Thank you for taking the time to leave us feedback! We're so thrilled you've always loved your experience and professionalism at our dealership. We highly appreciate your business over the years, and we hope we're able to keep serving you in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

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