On April 20, Emily Benz rides the 22-Fillmore near McAllister Street. She says that in Portland, Ore. police are more visible at transit stations than they are in San Francisco.

On Thursday, April 21, Karen, who asked that her last name not be used, held a mobile phone that her employer lent her after hers was stolen as she got off of the 21-Hayes on her way to work on Wednesday morning. “I don’t see anyone really monitoring crime,” she said.

Unpublished, for a story about crime on Muni, San Francisco’s public transit system.