Accidental damage, normalNormal wear and power surges are no longer an issue with these comprehensive and affordable plans. We even pay to ship your gear for repairs. More details.

Covers much more than the original manufacturer's warranty:

Damage due to unexpected and unintentional spills, drops and impacts

Damage due to normal wear and tear

Damage caused by lightning/power surge

Damage due to dust, internal heat, humidity, heavy usage

No Lemon Policy on merchandise over $200- if it fails for the same reason 3 times, it is replaced on the 4th breakdown

Complete refund in the event of failure or substandard performance on merchandise under $200 (Gift Certificate sent for the full price plus applicable sales tax paid)

Manufacturer's Specs Coverage -- The product does not need to fail to be covered. If the product does not perform as it did the first day you bought it, we will repair or replace it so that it does

Free shipping to and from repair facility

Plans are transferable in the event merchandise is sold

Limit of Liability: The least of the cost of (1) authorized repairs, (2) replacement with a product of similar features, (3) reimbursement for authorized repairs or replacement or (4) the price that you paid for the product.

*Limitations and exclusions apply. See terms and conditions for program details

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Quality has no substitute

I bought a bunch of 20-foot mic cables cheap, turned out the cable was actually well shielded, but the connectors don't have good strain relief and the metal body is smooth and hard to grip. I've been replacing the ends as they go bad with the Neutrik connectors, and I love them. Some of my more expensive cables already had Neutriks on them, so I knew what to expect. The ridges on the plugs make them easy to insert and remove from the board and stage box, and the strain relief ensures the cables will get more use between repairs. Neutrik is the best on the market, don't buy anything else.

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As expected

I had purchased some inexpensive mic cables not realizing that the XLR ends were poor quality. Wiggle the cable and they disconnect. I purchased the Neutrik ends to salvage the cable which appeared OK.
This was my first experience with ends that are tool free and just twist on. The cable was fairly thick so it was difficult to twist the end down so that it was completely tight. It holds and does not want to come undone on its own so I do not expect any issues.
Tolerances and quality are top notch so this should be a one time repair.
The female connector was the first one I replaced. The new female locked tight into the cheap male end on the low end cable. Might have been the only replacement needed, but I replaced both.

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