Easy to get along with other employees Raises are determined by how hard you work. $0.25 raise or $0.50 depending on how good of an employee you are

Cons

Chlorine harshly affects lungs. Constant coughing and hard to breathe even when not inside the waterpark. Also management is terrible at choosing who to promote. 90% of supervisors are males and they only promote women when they have to for legal purposes. They also promote people who get very confused and do not know how to properly be supervisors. It's as if instead of throughly deciding who to promote, they just put everyone's name in a hat and pick at random

Advice to Management

Do a better job at choosing who is appropriate to promote to be a supervisor.

They want you to be happy so you can make their guests happy. They always do anonymous surveys and give prizes for "exceptional service"

Cons

Director of department was never there, but had other employees keeping track of our department. So when things go wrong (i.e. a miserable guest, lack of equipment) no one is there to help and we got in trouble. Also poor, poor scheduling

I have been working at Great Wolf Resorts full-time (More than a year)

Recommends

Neutral Outlook

No opinion of CEO

Recommends

Neutral Outlook

No opinion of CEO

Pros

One of the best things is the people. It's very hard to find a place where you can get along with a majority of the people. Somehow Great Wolf has weeded out the riff raff and managed to keep a pretty stellar staff.

Cons

Moving up has been an issue. Opportunities were presented then retracted without any real reason. Still not sure about some of these issues.

Advice to Management

I think it should go without saying that any management team needs to open their ears and keep the good employees happy. Stop looking at numbers and dollar signs for a minute because if your employees aren't happy your customers won't be either.