This one of the transmission towers located behind Chuck Ferri's house and adjacent to his property on Centre Road in the Town of Clinton.

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Patricia Devens is at her wit's end on what to do with her power bills. So is Steve Novak.

And Dale Culver wonders how he'll stay in business.

They're all trying to cope with unexpected jumps in what they pay for utilities and the anger they felt when they tore open their recent utility bills and found costs had spiked. The cause? Increased demand in a brutally cold winter and higher prices for the supply, utility officials say. The price of the power differs from the delivery charge, and in some cases, the unit price per kilowatt hour doubled due to higher demand. And while the price of supply may ...