Terms & Conditions

Terms & Conditions:

Laura H Elliott BA (Hons) Art

The following terms and conditions relate to all: products listed/ linked to, website pages, sold by through Laura H Elliott Art, commissions created and in all blogs contained on this website. On purchasing any products from Laura H Elliott Art or Laura H Elliott BA (Hons), Dip you are agreeing to and accepting these conditions, in part or in full and as a contract of use or sale.

These terms and conditions of use are subject to change in part or in full, at any time and without notice.

If you would like to see more photographs of any pieces for sale, or simply want to ask a question, please do not hesitate to contact me.

LEGAL DETAILS: PRECIOUS METALS AND HALLMARKS

What is a hallmark?

The UK requires by law that precious metals of a certain weight to be hallmarked by a UK assay office. This has been in entered into UK law IN 1327 to ensure customers purchase genuine precious metal over a legally specified weight.

Precious metals are rarely used in their purest form but are usually alloyed with other metals for work ability, durability, wear ability. It isn’t possible to detect an article’s precious metal content by sight or touch. Therefore, it is a legal requirement for an Assay Office to hallmark articles containing precious metals if they are described as such.

Hallmarks are marks applied to precious metals to indicate the amount of pure metal in the alloy. Traditionally applied by striking with a punch, hallmarks can now also be applied using lasers. Read more in Methods of Marking.

There are four Assay Offices in the UK (London, Birmingham, Sheffield, Edinburgh) – none are Government run, and are private companies but overseen by the British hallmarking Council. The oldest Assay Offices are working from Royal Charters (London and Edinburgh). The Goldsmiths’ Company Assay Office began hallmarking in 1327 – the oldest UK Assay Office.

All of Laura H Elliott’s work is hallmarked according to UK law. Please see the below legal notice:

Does Laura Helen Elliott have a registered hallmark?

Simulated Hallmark for Laura H Elliott

Yes, I have registered my hallmark under my name Miss Laura Helen Elliott, with the initials LHE (as shown below). My hallmark was registered as of 13th August 2016 with the Goldsmiths Assay Office, London. All my jewellery or sculptures will fully conform to UK law.

Blog:

BLOG LEGAL:

All content provided on this blog is for informational purposes only. The owner of this blog makes no representations as to the accuracy or completeness of any information on this site or found by following any link on this site. The owner will not be liable for any errors or omissions in this information nor for the availability of this information. Any materials used are for illustrative reasons. The owner will not be liable for any losses, injuries, or damages from the display or use of this information. These blog terms and conditions of use are subject to change at any time and without notice.

All Rights Reserved. Images remain the copyright of the respective artists or designer.

General Product Information:

ORIGINAL ARTWORK:

Every original artwork is painted on a high quality canvas created by Loxley or Winsor Newton or hand created by Laura H Elliott. All materials used are to the highest standards and Laura H Elliott Art only uses high quality products, such as: Daler Rowney or Winsor and Newton paint (acrylic or oil). This ensures a vibrancy, quality and longevity of colour within each painting. Box and standard edge canvases are painted and staple free, therefore framing is not required and every piece is ready to hang. Please see information on each piece for specific details.

All paintings are signed by the artist, LHE. Every painting can comes with its own certificate, signed by the artist, to guarantee its authenticity upon request. Please inquire to request a free certificate.

ORIGINAL PHOTOGRAPHS:

Every photograph sold by Laura H Elliott Art, unless otherwise stated, are of the highest quality and are printed at a professional printer. Photographs are printed on quality paper; this is to ensure longevity of colour and contrast. It is recommended that all photographs be displayed and stored out of direct sunlight as this can impair the colour, as is the case with watercolors. We recommend that photographs are displayed behind special glass with a sunlight filter. All prices are clearly stated on this site in the ‘Photographs for Sale’ Page.

ARTWORK PRINTS:

All artwork prints will be shipped directly from Laura H Elliott Art. Gallery stretched canvases are stretched canvas on a wooden standard frame and will be produced by a third party and shipped by courier (UK and International).

Canvas sheet, heavy watercolour paper and photographic prints will be shipped by either Courier, Special Delivery (UK), Royal Mail Airsure (International). All prices are clearly stated on this site, Laura H Elliott Art.

Please contact Laura H Elliott with any questions.

COPYRIGHT OR LOGO WATERMARK:

This is embedded into all images by Laura H Elliott Art to protect the rights of the artist Laura H Elliott BA (Hons). These are NOT A PART OF THE FINAL IMAGE and will NOT appear in any original artworks or prints/ photographs sold.

COLOUR DEFINITIONS:

Please note:

Colour definitions may differ to that of the original or prints due to; camera settings, computer settings – (Monitor – {Graphics card and available palette}): and as such these are outside of the artist’s control, please bear this in mind when you order a piece via the internet.

SIZING:

Pictures are not to scale, so please check measurements before purchasing. All artwork

Laura H Elliott Art account is a verified registered business account with Pay Pal active since the year 2000. Full payment is always required prior to shipping any products to customers. We accept payments by PayPal / PayPal IPN only. A secure, fast and simple way to pay. Register for FREE at http://www.paypal.co.uk/uk/ to send and receive online payments.

UK Postage: UK postage is subject to change and will be stated on any gallery selling Laura H Elliott. Collection in person can be arranged on an individual, person-to-person basis.

UK Shipping Information: All paintings will be shipped in secure packaging taylor made for art by Courier or Special Delivery. We do not use Royal Mail Standard Parcels as this does not include insurance.

International Postage: Delivery time vary from country to country, however we will aim to dispatch goods within 5-7 working days after receipt of CLEARED payment(s). Deliveries are possible with international shipping.

ORIGINAL PHOTOGRAPHS:

All Postage is in addition to the cost of EACH photograph(s).

UK Postage: All photographs are sent in a hard backed envelope via Royal Mail Recorded Delivery, this is for proof of delivery and is NOT insurance against loss, damage or theft. Insurance can be included and is at additional cost.

International Postage: All photographs are sent in a hard backed envelope via International signed-for. This is for proof of delivery and is NOT insurance against loss, damage or theft. Insurance is at additional cost.

Delivery time vary from country to country, however we will aim to dispatch goods within 14 working days after receipt of CLEARED payment(s).

ARTWORK PRINTS:

All Postage is in addition to the cost of EACH prints(s) purchased and is clearly stated in the ‘Artwork Prints for Sale’ Main Page.

All items are shipped directly to the customer. Postage methods are via Courier, Royal Mail Special Delivery (UK Only) or Courier.

Delivery time vary from country to country, however we will aim to dispatch goods within 7 working days after receipt of CLEARED payment(s).

Consumer Protection:

Under the Consumer Protection (Distance Selling) Regulations 2000 online sellers must offer a cooling off period. This means you have the right to cancel in writing up to 7 working days after you have received your purchase. However, as of March 2006 the newly updated Safe Buy Code of Practice now means we offer a minimum of a 14 day cooling off period which exceeds the statutory minimum. This means you have 14 working days from the day the item is received in which to cancel your order and receive a full refund less the postage you have been charged within 30 days of cancellation.*

* We are not legally entitled to give a refund for an item which has been created specially for you such as a commissioned painting, personalised greetings card and so on.

Returns Policy: Damage in Transit

ORIGINAL ARTWORK:

Any damaged goods must be reported upon receipt and returned to sender within 14 days (UK) and 21 days (Other Countries) with their original packaging for an insurance claim with the courier company.

Please note the artist Laura H Elliott or galleries representing her cannot be held responsible for loss or damage of or to the piece in transit; however, upon return of the painting and original packaging a refund can be issued. Costs paid by Laura H Elliott Art in posting items will be deducted from any refund, (after a successful claim) in the event of an item being returned.

PHOTOGRAPHIC PRINTS:

All photographs are sent via Courier, Next Day Special Delivery or International signed-for. This includes insurance for the package up to £30 for loss, damage or theft. If the package is over £30 in value, extra insurance will be required to be paid by the customer in addition to the basic postage costs. Refunds will only be issued if a successful claim is made through the Royal Mail claims system.

ARTWORK PRINTS:

Any damaged goods must be reported upon receipt and returned to the arranged location within 14 days (UK) and 21 days (Other Countries) with their original packaging for an insurance claim with the courier company. Please note the artist cannot be held responsible for loss or damage of or to the piece in transit; however, upon return of the painting and original packaging a replacement print / refund can be issued. Costs paid by Laura H Elliott Art or galleries representing Laura H Elliott in posting items will be deducted from any refund (after a successful claim) in the event of an item being returned.

Special Offers:

Any and all special offers on artwork sold by Laura H Elliott Art or her representatives states clearly the end date and time. After this date all artwork will be sold at the full and advertised price.

Privacy Policy and Personal Information:

GENERAL:

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.

We do NOT hold or handle any personal credit or bank information as we use Pay Pal, a third party transfer agency. Please see http://www.paypal.com/uk for more information. Any customer information is kept confidential.