Because Battle for Broken City has been delayed longer than expected, people who bundled Villains of the Multiverse with Battle for Broken City will have their Villains of the Multiverse portion of the order shipped once the rest of the Villains of the Multiverse preorder has shipped.

Am I reading this right? Since I ordered both Broken City and Villains, I have to wait for all three weeks of preorders to ship out before my copy of Villains will ship out? I preordered back in March and am basically being asked to wait another month? Why is this not being shipped by date of order placed?

If you ordered them together you only paid shipping once with the idea you wouldn't get either until both were available. People who made separate orders for VotM paid shipping just for that. So while you will be waiting for VotM until other orders are shipped you are getting VotM much sooner than you otherwise would have.

I'm in the same boat as some others here. I had a combined order of sentinels and tactics with single shipping. I read there would be split shipping but I have not received a notification as of yet. I emailed gtg , so I guess it's a waiting game now. Are those how had combined single shipping the last to addressed, if that is so it makes sense. Just looking for some clarity or if something is needed to be done on my part. Thanks.

I tried contacting through the contact form, but had no luck, so I'm hoping this helps. If the answer is no, I totally understand, but it's worth a shot.

I had a problem when I initially preordered VotM, and ended up having to add the 2 mini-expansions as a separate order. Is it possible to combine the two, or is it too late? I don't need a refund on the extra shipping, I'd rather >G save the excess shipping cost (or, you know, convert it into the Oversized Villain Cards I forgot to order, but while I'm dreaming, I'd also like a unicorn.)

Speaking of which, does anyone know if the Oversized Villain Cards will be available on the store after the preorders are shipped, or is this a case of "if you missed it, you're out of luck"?

I'm in the same boat as some others here. I had a combined order of sentinels and tactics with single shipping. I read there would be split shipping but I have not received a notification as of yet. I emailed gtg , so I guess it's a waiting game now. Are those how had combined single shipping the last to addressed, if that is so it makes sense. Just looking for some clarity or if something is needed to be done on my part. Thanks. Looking forward to the next wave of sentinels Chris

I believe they are shipping all the ones who did seperate shipping first, then shipping Villains for people who did combined shipping. It should be a few weeks to get through it all.

Also it is really hard to get responses from them right now as they go all hands on deck for shipping.

Has there been any resolution on the home delivery vs smart post issue? I had home delivery listed, but I honestly don't remember if there was an option where I chose for one over the other. It may have just said FedEx delivery and had some bad wording on the order record that made me assume it was one type of shipping over another. Just curious.

Haven't recieved a notification about my preordered VoTM shipping yet /sadface. Hopefully this is not by error as i know they said shipping could take a couple weeks. Just getting anxious/eager to recieve a notification !

I have tracked my delivery. It has reached Roissy Charles de Gaulle airport but will not be sent any further (i.e. To my home address in the UK) because apparently a commercial invoice is required....The tracking shows a DELAY message. Please advise...!!

Still waiting to get some kind of information on my order. I have sent multiple emails and attempted to call and have recieved no answer each time. I made my order back in september and all of the order I made is for the card game, not tacitcs. I don't know if I'm more frustrated with the lack of news about my product or the lack of response when I have repeatedly tried to both call and email to get help from the company. I am hoping that this is a one off situation.

((Edit: I should mention that I am an American just so that maybe that could at least help explain the source of my trouble))

@darkstar1484, I have no info on the lack of response, but based on what you said you're in the "post-initial-preorder-window" category, which by what Paul said upstream https://greaterthangames.com/comment/123794#comment-123794 means that your order was shipped Friday or will be shipped early next week.

We wait till Monday and see what >G says. Whether this is a new requirement or something that was forgotten or something that a shipping company in France (who handles this leg of the journey) are meant to take care of, we don't know. But none of us is a commercial entity that should be generating invoices.

Stop lurking, it makes you look like a villain targetWhen you do things right, people won’t be sure you’ve done anything at all

We wait till Monday and see what >G says. Whether this is a new requirement or something that was forgotten or something that a shipping company in France (who handles this leg of the journey) are meant to take care of, we don't know. But none of us is a commercial entity that should be generating invoices.

Heads up, Monday is a national holiday in the US. They might not be able to get anything done from a shipping perspective. So you may have to wait until Tuesday.

I have tracked my delivery. It has reached Roissy Charles de Gaulle airport but will not be sent any further (i.e. To my home address in the UK) because apparently a commercial invoice is required....The tracking shows a DELAY message. Please advise...!!

I've got that delay message too, same problem (my package is heading to Spain). I didn't know Monday was holiday in US, maybe I'll wait until Tuesday to contact them, but I suppose they'll be aware about this issue by then.

Hey folks. I made a post about this elsewhere, but it's not France's fault this time! At least, I don't think it is. Unless they were the ones that lost the customs paperwork, rather than FedEx, as I am guessing.

I'm just checking to see how the second round of shipping for Villains of the Multiverse is going. I'm glad I'm getting my copy sooner rather than later, but I will admit to getting antsy, especially since I haven't gotten any shipping notification.

Looks like I'm in the same boat with the Home Delivery versus Smart Post issue. I just got my notification today and it's telling me it's coming by Smart Post and not Home Delivery which is what I paid for. I think I see what the issue might be. I've got 3 orders outstanding. I selected smart post for Celestial Tribunal + Chokepoint, and Oversized Villan Cards. I selected Home Delivery for Villains.

I'm about at the point where I honestly don't care if I paid extra for nothing, as long as that package that is coming Saturday has all 3 of my orders.

I still haven't heard anything about my Villains preorder, and my order status hasn't changed from 'Pre-ordered'.
Should I be worried at this point? I did pay for separate shipping for the Villains and Sentinel Tactics preorders.