Help & Support

Getting Started

Shopping
To shop ArtSuppliesOnline, simply browse through our catalog. When you find an item you would like to purchase, enter your desired quantity and click the 'Add Items to Cart' button.

Your Shopping Cart
Your shopping cart holds items you have selected during your visit. You may add/change/delete items from your basket or cancel your entire order anytime prior to your final checkout.

Checkout Help

Billing Shipping Addresses
The default setting is to have a single billing/shippng address. If
you wish to ship to a different address other than your billing address, you will have an option to do so.

Frequently Asked Questions

1. What is an account?
An account is your key to online shopping at ArtSuppliesOnline.com. With an account you will have access to your purchase history, online tracking of orders, access to all areas of the ASO site. You can create permanent custom shopping lists that make your return visits fast and easy. You will have the option of receiving the ASO online newsletter to keep up on promotions and new product information. Best of all, the first time you make a purchase your account will be created for you automatically.

2. What type of account do I need?
If you are purchasing supplies for yourself or a sole proprietor of a business, a personal account is appropriate. If you own or work for a company and you would like the billing information to reflect the company name, a business account is what you need.

3. What is a Custom Shopping list?
To save you time you may create a Custom Shopping List. Once created, the list is available to you each time you visit, allowing you to quickly select quantities and then add all selections to your shopping cart instantly. The list may be amended and added to easily, and you are still free to browse and shop for things not on your list. Note: You must be logged in to use this feature.

4. What is the () button?
The () button is how you add an item to your custom shopping list. Once you have searched for and found an item you desire, if you wish to make it part of your permanent list, simply click the ().

5. What is a shopping cart?
Your shopping cart contains a detailed list of the accumulated items you have selected during your online visit.

6. Is my credit card and personal information completely safe?
Absolutely. The highest level of 'SSL' data encryption is in place through the entire ordering process to ensure absolute safety of all your personal and credit card information at all times.