Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.

Full Question: During a Lean Six Sigma review, a Green Belt stated that the population of motors meeting a certain acceptance criteria had been improved by 6%. Last year, we tested 1,200 motors and 800 of them met the acceptance…

The Quality category includes things like: Accuracy, reduction of defects or reduction of incompleteness. The quality category does require that you define what a defect is. Safety could fit into quality, if a safety incident/occurrence is considered a defect and…

Great question and the answer is “yes!” Our advice will always be to start small. Do something meaningful but focus on “manageable” projects if it’s your first time out of the gate. Your goal is to prove to yourself and…