CSG’s InsideSalesLab: Discover How to Sell Anything.

What is an Inside Sales Lab?

Many firms rely on inside sales centers

to generate new customers, upsell existing customers, or retain current customers. An Inside Sales Lab is a specialized sales operation that tests and measures different presentations, trials, terms and prices in various market segments to determine the optimal path to higher sales and retention. It methodically attempts various combinations of the key sales variables arranged in a test matrix. Successful combinations are retained until one best method is discovered and rolled out to the entire sales operation.