About The Blog

Blogging Disney is an unofficial site featuring news, reviews, and retrospectives of everything Disney. Blogging Disney is researched and written by a lifelong Disney fan and is in no way affiliated with the Walt Disney Company or any of its affiliates or subsidiaries. This blog is intended for informational and entertainment purposes only and does not reflect the opinions or views of the Walt Disney Company.

Valerie Champagne,
contributing writer and photographer

Samantha McElhaney,
contributing photographer

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Fans of the Disney Fairies franchise have always known the world of Tinker Bell and her friends is more than just movies, magazines and mobile apps: it’s a vast multiplayer online universe where you can create your own fairy avatar, play games, design fashions and interact with thousands of other Tinker Bell fans.

Err, well…it used to be, anyway.

As it happens, Disney shut down the Pixie Hollow online world in September 2013, just two months after I raved about the Disney Fairies Fashion Boutique app (which I came THISCLOSE to spending real $$$ playing). But on September 19th, Pixie Hollow vanished, and along with it, the Disney Fairies Fashion Boutique app.

What about Disney Fairies Fly and the Disney Fairies Magazine? Are they still around? Nope. All gone. Poof. It’s as if they never existed.

Of course, Disney can delete Pixie Hollow from the internet and remove the games from the App Store, but my blog posts are still online. I didn’t even know Disney purged the Disney Fairies universe until I received several comments from readers who couldn’t find the Fashion Boutique in the App Store. The comments were from angry Fairies fans who loved the fashion boutique app but couldn’t download it on new devices and were unable to recover the game after accidentally deleting the original download.

As a Fashion Boutique fan, the frustrations of other gamers inspired me to investigate the vanishing app. The internet isn’t always the easiest place to find things that no longer exist, but after a fair amount of Googling, I found an FAQ explaining Disney’s purge of Pixie Hollow and its related apps.

Unfortunately, the FAQ page is a JPG image, making it inaccessible to screen readers and devices without image support, and the text can’t be read and indexed by search engines. To help the distraught Fairies fans who come to Blogging Disney looking for answers, I’ve copied Disney’s official FAQ below.

DISNEY FAIRIES PIXIE HOLLOW IS NOW CLOSED

Thank you for being a flutterific part of the Disney Fairies Pixie Hollow community and for your loyalty.

Pixie Hollow accounts have now been automatically closed, and can no longer be accessed.

Guests with paid Memberships should have received an email with information about their Membership including refund details. If you have any additional billing-related questions, please contact us at billing@pixiehollow.com or (877) 787-4943. Billing support will no longer be available after November 18, 2013.

Disney Fairies Fashion Boutique has also been removed from the App Store as of September 19, 2013.

Why did Pixie Hollow close?
Disney Interactive is committed to offering high-quality, entertaining play experiences in both online virtual worlds and mobile apps. At this time, we are shifting our development focus towards other online and mobile play experiences, such as the Disney Fairies website and a growing selection of Disney Mobile apps. We deeply appreciate your enthusiasm and loyal support for Pixie Hollow and sincerely hope you will continue to enjoy the large variety of online and mobile play experiences Disney offers – with more to come soon!

Can I still access my account and my Fairy/Sparrow Man avatar(s) and items?
Unfortunately, you can no longer access your account to Pixie Hollow or log into the Pixie Hollow virtual world.

Why can’t I purchase or re-activate my membership?
Pixie Hollow closed on September 19, 2013. Memberships are no longer available for purchase.

I had a recurring paid membership for Pixie Hollow. What happens now?
As of August 20, 2013, your credit card or PayPal account was no longer charged a recurring payment for Pixie Hollow. Guests with paid Memberships received an email with information about Memberships including refund details. Pixie Hollow closed on September 19, 2013. You can no longer access your account to Pixie Hollow or log into the Pixie Hollow virtual world. Billing support will no longer be available after November 18, 2013.

Can I still redeem a secret code I got from a Disney Fairies toy?
Pixie Hollow closed on September 19, 2013, and code redemptions of any kind for Pixie Hollow are no longer available. Please contact us at billing@pixiehollow.com for additional help.

I had purchased a Pixie Hollow game card, but I never redeemed it. What do I do now?
Pixie Hollow closed on September 19, 2013, and Membership for Pixie Hollow is no longer available. If you have purchased a Pixie Hollow Game Card at Target or Toys R Us retail stores, but have not yet activated your Game Card online, please contact us at billing@pixiehollow.com or (877) 787-4943 for additional help. Billing support will no longer be available after November 18, 2013.

I have a Membership/Free Trial code (either from a Game Pass or DVD insert). Can I still use it?
Pixie Hollow closed on September 19, 2013, and Membership of any kind for Pixie Hollow is no longer available. Please contact us at billing@pixiehollow.com for additional help.

Is the Disney Fairies Fashion Boutique mobile app also closed?
Disney Fairies Fashion Boutique was removed from the App Store on September 19, 2013. If you have already downloaded the game on your device, you can continue playing it with more limited functionality.

Will there be any Disney Fairies online games coming out in the future?
You can continue to play flitterific games and activities right here at the official Disney Fairies website! More Fairiy fun will be added regularly!

778 Responses to “Disney’s Pixie Hollow is No More”

DO NOT PLAY Fairyabc, it is so dumb it will never be like Pixie Hollow. All you do is click on two things. Don’t bother making an account, it means nothing. You can’t even make your own fairy. “Dawn” is a liar, trying to advertise this makeshift of a website. It’s so sad PH is gone forever. ;-;

So, I remember when I was like seven and my big brother knew that I loved Tinker Bell. He let me create my own fairy and everything. Sadly, that was the only time I ever played the game. Four years later I’m looking for the game, of course I forgot what it was called so I kept searching create your own fairy. Until, about two weeks ago something called pixie hollow kept popping up and I was like this is the game. Sadly, the more I learned about the game the more my hopes died of ever bein able to play the game again.

Guys, who ever sees this. There is a rewrite called FairyABC as Dawn in the comments has been stating.
ph.fairyabc.com will redirect you to the fourms. It’s the closest we’ll probably ever have for a new Pixie Hollow, Please keep in mind this rewrite is still in the works but coding takes a while so 😛 The Original Pixie Hollow is never coming back, just accept it. We’ll get everything from the original in FairyABC in the future I’m sure.

I remember playing PH many years ago. As a kid, me and my mom would make characters and hangout, and we decided to give me membership on my birthdays. I was there on the day it was shutting down. I begged my parents to play all night, but alas, they said no. I went to bed and the next day it was gone. Since I was a kid, I cried for several hours in my room. Later years my mom began smoking again and she started hating me and yelling at me everyday for one small thing I did wrong. She would abuse me sometimes, but rarely now. Last year, I checked to see if they brought the game back as well as this year, but no luck whatsoever. I also used to play a game called PetPetPark when I was a kid, too.

I would be SO happy if they brought the game back, because ever since the game left I feel like I lost my innocence as a kid. The only ” fun ” online games left for me are Poptropica, and MovieStarPlanet. I used to play them as a child, a swell.

I used to play this everyday with my mom. It bonded us we both had accounts and played together. Then when you shut it down it’s like half of my heart went down the drain. Please bring pixie hollow if if you do my life will happy again. Please do I’ll pay a lot of money to play that again. : (

Omg I used to play this game all the time when I was younger! It’s so so that Pixie Hollow and Disney Fairies shut down, it brings back so many memories. I remember the tea cup games and the fashion design and just so many things about it. It’s really sad to think something that made up such a big part of my childhood no longer exists ;-;

This is so saddening.. I got the club penguin island app and it’s not too great, so I thought I’d go through memory lane from games I played when I was little… to only find out that it’s been closed for years now… Such a shame, now that I’m older I could actually pay for a membership if that would keep the game alive… I absolutely LOVED playing… I’d play every day..

I remember playing Pixie Hollow almost everyday and for sure everyday during the Summer. It’s a shame to here that they haven’t brought it back. That would be the best news ever if they brought it back. I made lots of new friends on the game, it taught me many lessons about friendships, and my friends and I bonded when we played together. If there’s anyway Disney can bring this game back, please do! I’m begging you. I would pay a good amount to be able to play this game again.

I remember playing Pixke Hollow almlst everyday and for sure everyday during the Summer. It’s a shame to here that they haven’t brought it back. That would be the best news ever. I made lots of new friends on the game, it taught me many lessons about friendships, and my sister and I bonded when we played together. If there’s anyway Disney can bring this game back, please do! I’m begging you. I would pay a good amount to be able to play this game again.

I grew up with this game and am devastated to hear it is truly no more…. I remember I’ve always wanted a membership and to look like fawn, I loved fawn so much growing up. And then I couldn’t access pixie hollow nor the Disney art games for years. And when I come back, it’s all gone. I miss pixie hollow so much, but at least the memories stay.

It is very sad that they closed the game I used to play it all the time as well, to the point that i have accumulated so many things in that game.. it was definitely a big part of my childhood and always wills be. I was lucky enough to get to play it again after a couple years of actually no longer playing it about a week before they closed it for good 🙁

I used to play this game almost everyday and I made a lot of friends and it was part of who I was growing up. Really sad to see it go, Club Penguin too. I would quit Instagram and Snapchat just to play Pixie Hollow again.