After entering the hotel’s customer service and failing a satisfactory reply within 15 working days, the client can contact the Ombudsman for Tourism and Travel, whose contact information and procedures are available on his website: www.mtv.travel

Director of website publication

M. TROLLET Julien – CEO

In accordance with Article 39 et seq. of Law no. 78-17 of 6 January 1978 as amended in 2004 relating to data processing, files and freedoms, any person may obtain communication and, where appropriate, rectification or deletion of the information concerning him, by contacting : web@mail.com

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