Secure transactions

The HP Home & Home Office Store is committed to ensuring the security of your information. We've put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online, and we provide a safe shopping guarantee.

Secure storage of your information

We use Secure Sockets Layer (SSL) software, the industry standard for protecting your on-line commerce transactions. It encrypts your credit card number, name, and address so they can't be read while traveling over the Internet.

What to look for

A picture of a padlock either at the bottom of your browser or to the right of a page address in the address bar tells you the connection is protected by SSL. Always make sure the padlock is there, is closed, and is free from warnings such as an exclamation mark.

The address of any page from which we collect your personal information will always begin with https:// and not http://. Always validate that in addition to seeing https:// that the lock displayed by the browser is locked and free of warnings.

Our site has been designed to minimize security warnings. It is up to you to understand when these warnings should or should not be accepted based on the particular browser you are using and transaction you are performing.

Cookies

The HP Home & Home Office Store uses cookies (a small piece of information stored on your computer's hard drive), to tell us when you're visiting our site. This lets us give you a personalized shopping experience but doesn't compromise the security of your information.

Credit card information

Fraud

Preventing credit-card fraud is important to the HP Home & Home Office Store. Because we use real-time payment processing, we subscribe to a fraud risk management service. The secure data transfer and validation process between the service and the HP Home & Home Office Store is bound by contractual and confidentiality agreements.

Safe shopping guarantee

We're so sure that our on-line system is secure that we back it with our safe shopping guarantee: you pay nothing if unauthorized charges are made to your credit card as a result of shopping at the HP Home & Home Office Store.

Security and privacy

HP is committed to ensuring the security of your information. The HP Home & Home Office Store uses the Secure Sockets Layer (SSL) security protocol, the most widely accepted Internet encryption standard. This system protects your private information while it is transferred from your computer's server to ours.

As you navigate the site, you may receive security warning messages, depending on your browser settings. These messages are simply letting you know that you are entering or leaving a secure area.

The HP Home & Home Office Store uses cookies—small pieces of information that are stored on your computer's hard drive—so that we know when you're visiting our site. Cookies allow us to streamline and customize your shopping experience, and they help keep the site secure. Most Web browsers are set to automatically accept cookies. You can browse the HP Home & Home Office Store with your cookies turned off, but you will only be able to purchase if your browser is set to accept cookies. Accepting cookies on our site does not give us access to your computer or to any other personal information about you, other than the data you enter to complete a purchase.

HP and its subsidiaries respect your privacy and are committed to protecting it. HP uses the information in your profile in accordance with our privacy policy.

Address:
We use your address to send you the products you ordered.

E-Mail Address:
We use your e-mail address to send you confirmation of your order and the shipping date.

Phone Numbers:
We keep your phone number on file to notify you in case of a problem with your order.

Credit card numbers are used only for payment processing and fraud protection, and are not retained for other purposes.

We will not, under any circumstances, share your personal information with any company outside of the HP Home & Home Office Store, Hewlett-Packard, or third parties acting on our behalf, such as those involved in purchasing and shipping your order.

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Prices, specifications, availability and terms of offers may change without notice. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by the HP Home & Home Office Store; reseller offers may vary. Items sold by the HP Home & Home Office Store are not for immediate resale. Orders that do not comply with HP Home & Home Office Store terms, conditions, and limitations may be cancelled.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.