New inquiry into the NDIS market in Queensland

The Queensland Government has requested the QPC undertake a public inquiry to review the performance of the NDIS market and recommend options to improve its effectiveness and efficiency across Queensland.

Queensland’s transition to the NDIS commenced in January 2016 and the scheme has been implemented statewide. There are now 62,000 Queensland participants, with significant numbers continuing to enter the scheme.

QPC’s newly appointed Principal Commissioner, Dr Karen Hooper, described the NDIS as a major social reform which introduced a market-based approach to the delivery of disability services.

“This inquiry will shine a light on the performance of the NDIS market in Queensland”, Dr Hooper said. “We will consult broadly across the state. That consultation will inform our recommendations on improvements that can help the NDIS to best meet the needs of Queensland participants.”

Dr Hooper said consultation would be a critical part of the inquiry process. The QPC will adopt a broad and inclusive approach to ensure NDIS participants and their advocates, service providers, peak bodies, experts and government agencies have the opportunity to contribute to the inquiry.

“The COVID-19 environment may make consultation challenging for some of our stakeholders, but the Commission will adapt its consultation model to ensure all stakeholders can engage safely in the inquiry process,” Dr Hooper said.

“An issues paper will be released shortly to help inform submissions. I encourage all stakeholders to participate in the inquiry process. We want to hear from you.”

A draft report will be released for further consultation by 30 November this year, with the final report due to be provided to the Queensland Government by 30 April 2021.