Frequently Asked Questions

What is Rave?Emporia State University has partnered with Rave Mobile Safety, the leader in mobile safety, to offer an emergency notification system, Rave Alert, capable of sending users text, voice and email messages, as well as simultaneously post announcements to places such as Facebook, Twitter, and Emporia State RSS feeds.

What type of messages will I receive?Emporia State University will only send you messages related to emergencies. You will never receive advertisements and your information is never provided to advertisers.

Who will receive these alerts?Any student, staff, or faculty member of Emporia State University can receive ESU emergency alerts.

What is my username?Your username will be your BuzzIn username and password.

What mobile phone carriers are supported?All U.S. mobile carriers are supported.

What if my cell phone number changes?If your mobile number ever changes, please log into the ESU Rave site and update your contact details. You can log in using the LOGIN button on the Emergency Notification System (Rave) website, through BuzzIn, or by going to www.getrave.com/login/emporia

What if my cell phone provider changes?If you keep the same mobile number, and simply change cell phone provider, you do not have to change anything however it may take several weeks for your mobile provider to update the Rave Alert system. During that time it is possible that you will not be able to receive messages unless you login to update your carrier information.

Will I receive advertisements or text messaging SPAM?No, never. We respect your privacy and you will never receive anything besides official Emporia State University communications.

Who do I contact for assistance?If you need assistance, please contact the IT Helpdesk. Contact information for the IT Helpdesk can be found on the web at http://helpdesk.emporia.edu