Order management

Delivering safe and efficient patient care.

Clear the lines of communication

Our order communication system (OCS) solution reduces costs and improves patient care through standardised and semi-automated workflows. By allowing clinicians to communicate more effectively, get reports when they need them and continually evaluate the status of their patients, the people under their care will have a much better overall experience.

Real-time ordering

Placing orders onto your connected device doesn’t just save you time on typing up notes. By contacting the relevant departments or individuals immediately, you can receive real-time clinical decision support on your order. By gaining advice on dosages, alternative medications or anything else at this point, you prevent back-and-forths later, offering patients a smoother experience.

Make orders your way

Our OCS solution can be customised to the way that you work. You’re able to pick out your most used folders, create and save your own order filters, add your own rules and more. We know that clinicians don’t all work in exactly the same way, so we aim to make the workflow function in the most suitable way for you.

Improve accuracy

Being precise with your orders saves time for you and your colleagues, and improves the patient experience. As well as real-time clinical decision support, the Cerner OCS solution removes handwriting as a variable, meaning that the initial input will be legible to all, ensuring that the correct information is used for medication, clinical coding, reporting and more.

Nearly half an hour saved on rounds

“We were the first in our institution to do [OCS] and electronic documentation. The overall improvement in our workflow, quality of our documentation, and shortening key processing has been remarkable.”— Dr David Bauer, chief, emergency department, Crittenton Hospital Medical Center

Toronto East General Hospital: CPOE and eMAR at a Community Hospital

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50 percent cut in phone calls to the lab

Calls to the microbiology lab at Dublin’s St James Hospital have halved due to Cerner’s solutions.

Over £100,000 in savings

Due to better processes, Oxford University NHS Foundation Trust needed 25 fewer red cell and 30 fewer platelet orders each month, saving £108,000 over the course of the year.