Hours: Full time Monday-Friday & 1 in 3 weekends with time off in the week.

Duration:Temporary leading to Permanent

Your Key Responsibilities:

Responding to inbound call

Providing an excellent customer service

Dealing with customer queries and complaints

Processing orders

Responding to email queries

Skills/Experience/Attributes:

Excellent communication and conversational skills

Experience of customer service

Warm and friendly nature

IT Literate

Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

Hours: Various shifts including weekends

Hourly Rate: £7.83+ per hour

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

Person specification:

Excellent computer skills (Microsoft Word, Excel etc)

Confident communication skills

Flexible and adaptable to meet business needs

Self-motivation and the ability to work on own initiative

Team player but ability to use own initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client, a luxury market leader, are seeking to appoint an efficient and confident individual to provide an outstanding level of Customer Service to their French clients and sales personnel!

You will have the freedom to make suggestions and provide insight into new strategies, and ensure viable solutions are found when problems arise.You will deliver an excellent standard of service that takes the Customer on a journey - one they will want to keep embarking on again and again!

*MUST BE FLUENT IN WRITTEN & SPOKEN FRENCH - NATIVE OR BUSINESS*

Key Responsibilities:

Manage incoming phone calls from clients and sales personnel in a professional manner

Direct the concise input of orders in Sage to despatch and invoice point

Manage key accounts both in the French Independent and French Chain markets

Issue professional and concise response to general queries via e-mail

Manage complaints, credits and returns issued by the French customers or on instruction from the Nottingham Management Team

Create and manipulate back order and sales reports in excel format

Liaise effectively with all levels of management both in UK and Europe

Elevate potential non-standard/large complex issues to the French Team Leader

Maintain detailed knowledge of current company products to ensure a confident image is received by the client

Develop relationships with strategic customers and accounts

Skills/ Attributes/ Experience:

Must be fluent in business/mother tongue French - WRITTEN AND SPOKEN

3 years customer service experience in a direct customer facing environment is DESIRABLE

IT Skills - MS Office, databases, Excel

Excellent telephone manner & communication skills

Enthusiastic and flexible

Self-motivated and organised

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client are seeking to appoint a tenacious individual to form a key part of their busy customer centric team of individuals who all enjoy delivering an outstanding customer experience! If you are target/sales driven and have an excellent telephone manner as well as a warm and friendly personality, this is the opportunity you've been waiting for!

Responsibilities:

Answering incoming telephone enquiries with the aim of turning them into appointments

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?!

Well our client Nottingham Audi - part of the prestigious Sytner Group are looking for outstanding customer service candidates to join their team. Are you outgoing, motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?

Well our client Nottingham Audi - part of the prestigious Sytner Group, are looking for outstanding customer service candidates to join their team. Are you outgoing and motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!