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zillah,
Good. Now let's see if you have a browser/mail setting problem
or
a total problem.

WIN | type CMD | ENTER
you are now at a command shell prompt
type following followed by hitting the ENTER keywmic os get /all /format:list > %userprofile%\desktop\osall.txt

that will put a file on your desktop called "osall.txt".
Is that file on your desktop?

Incidentally, rather than trying to type that line is just as written:
highlight (ie, select) that line from the post.
CTRL+C to copy that line to the clipboard
go to the cmd window.
RIGHT-CLICK at the end of the command prompt
RIGHT-CLICK is how you paste from the clipboard into the command shell.

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