We are looking for an experienced and committed, Revenue Assurance/Fraud Management Subject Matter Expert (RAFM SME) to work independently and collaboratively in a fast-paced, dynamic team environment.

The RAFM SME will provide functional and technical expertise on RAFM related projects for Mobius customers in Africa.

Job Responsibilities

Primary onsite liaison to customers in French and English speaking Africa

Provide expertise on Fraud Types and their detection methods

Provide demonstrations and training of the Mobius RAFM solutions to prospects and customers

Produce monthly ROI reporting for assigned customers

Contribute to retaining high standard of customer satisfaction by being responsive to customer facing teams

Perform Quality Assurance testing on company products

Participate in pre-sales activities by supporting Sales Director on sales calls, as needed

Provide customer support utilizing product and fraud expertise during product launches and contract period