What is I-O?

Industrial-organizational (I-O) psychology is the scientific
study of the workplace. Rigor and methods of psychology are
applied to issues of critical relevance to business,
including talent management, coaching, assessment,
selection, training, organizational development,
performance, and work-life balance.

Erica Desrosiers

Erica Desrosiers is director of Organization and Management Development at PepsiCo, based in Purchase, NY at the company’s global headquarters. In that role, she has had responsibility for the design and execution PepsiCo’s core people processes, such as organizational surveys, performance management, and 360 degree feedback. In 2008, PepsiCo added a personality assessment to their 360 process, so Erica has been working with a cross-divisional team to train and certify nearly 100 internal coaches as feedback facilitators. She also has responsibilities around the selection and certification of external executive coaches.

Prior to joining PepsiCo four years ago, she led the Organization Development function for Applied Systems, a software company in Chicago. Prior to that role, Erica worked as a consultant for Saville and Holdsworth Ltd. (SHL) where she designed competency models, assessment centers, and other customized solutions for numerous clients. Erica received her master’s and PhD in industrial-organizational psychology from Purdue University.