Data Protection

PRIVACY NOTICE FOR PATIENTS AT THE RODNEY DENTAL PRACTICE updated for GDPR 2018

We offer our patients a high standard of dental care and safety in this practice, in order to do this, we need to hold certain personal information about you. Information is only shared on a need- to- know- basis with your consent. The Rodney Dental Practice complies with the 1989 data protection act, 2000 medical records act & new general data protection act 2018 (GDPR).

What information do we hold on record?

Name & Address, date of birth, contact numbers, emergency contacts & email addressesMedical History – current, historical including any prescribed drugs or aids/support requiredDental Records, current & historical including contemporaneous notesRadiographs – dental x-rays current and historical where applied forCorrespondence relating to you from hospitals or other heath bodies Letters we have sent you relating to your treatment or paymentsContractual agreements either with us or another clinical body Payment plans such a Simply Health formerly DenplanGeneral notes on your preferences & comfort

Who do we share this information with?

The Rodney Dental Practice team involved with your treatment or adviceReferrals to our clinical partners, hospitals, orthodontist, specialist’s dental services & GP’s CQC, NHS or legal entity you have consented to share e.g. insurance protectionLaboratories – normally limited to your name & applicable treatment Relatives that you have consented to contact ie for appointment making/changingAdvocates, guardians & parents where age and consent has been determinedHMRC and benefits agenciesPrivate health Schemes

We do not share information for marketing purposes excluding plan patients who have previously consented via their plans

Security & how your personal information is kept secure:

The practice has strict & multiple security measuresThe building is secured & alarmedAdditional internal security measures are in placeElectronic information is protected Files are kept away from public & securedthe practice does not use unsafe multimedia resources to promote itself or servicesthe website is disconnected from site any information not required is disposed or deleted safely

Consent & withdrawal of consent

You can withdraw your consent to sharing information at any time, but this may prevent you from being treated at this practiceWe will make records of your consent to share information

Access

Request such a copy of a document may take up to month to supply and is free. You will need to verify your ID such as a passport & have the correct paperwork and permissions if you are a guardian or advocate. We may refuse a request where it is exempt or found not in the best interest of the patient. Excessive or unfounded information requested will incur a reasonable charge. You must make a formal written request to your Dentist.

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WHAT OUR CUSTOMERS SAY

Excellent.
Usually I hate going to the dentist and I am scared of having injections and was when I came, however when I entered I was warmly welcomed and was taken into the dentists room, usually I don't have anaesthetic for injections however I was given it and was taken through what was happening and was eased, I felt no pain and wasn't scared anymore as they were so reassuring.
Mary gave Rodney Road Dental Practice a rating of 5 stars.