Thursday, September 15, 2016

As we reported earlier, India's largest landline service provider, Bharat Sanchar Nigam Limited (BSNL) launched an excellent promotional Unlimited Broadband Plan - 'Experience Unlimited Broadband 249' which is available for all new broadband customers of BSNL. This new plan offers the cheapest broadband tariff in India which is below Rs 1 per GB.

BSNL's Unlimited broadband plan 249 has already made tremendous response among broadband users in the country. Many of our readers already raised their doubts regarding the speed, usage limit, initial charges, where to apply for this plan, total expected monthly bill, plan migration and availability for existing customers etc. In order to clear these doubts, BSNL has issued clarifications (FAQ) regarding the newly launched promotional Unlimited Broadband Plan - 'Experience Unlimited Broadband 249'

A customer, subscribes under the new plan - "Experience Unlimited Broadband 249" can download 300GB data in 30 days. At the end of the month, he/she will be charged Rs 249 (+ tax) only for his 300GB data usage. It means cost per 1GB data is less than Rs 1/-.

2. Whether Experience Unlimited Broadband 249 plan is a Combo Plan?

Yes. Experience Unlimited Broadband 249 plan is a Combo Plan. It means, No additional rental will be charged for Landline.

FUP limit for this plan is 1GB with 2Mbps speed. After FUP limit speed will be adjusted to 1Mbps with unlimited data download. It means, Customers may enjoy the Maximum download speed of 2Mbps (up to 1 GB) and minimum download speed of 1Mbps (after 1GB).

3. Is there any telephone rent to be added as extra?

No additional rental charges for landline, under this Experience BB Unlimited 249 plan. In addition, customers may enjoy Unlimited Free Night Calls (9pm to 7am) +24Hrs Unlimited Free Calls on All Sundays. All other calls are chargeable from landline.

4. What is the call charges in Experience Unlimited Broadband 249 plan from landline?

All call charges are at Rs. 1 for BSNL network and Rs. 1.2 for other network per MCU (Meter Called Unit, 1MCU = 60 Seconds) in India.

5. What will be the total expected bill amount for Experience Unlimited BB 249 plan inclusive of taxes?

Total Monthly bill for this plan (Experience Unlimited BB 249) is Rs.249/- plus Service tax at present rates (now it is 15%) i.e, approximately it will be Rs. 287/-.

No. At present, Experience Unlimited BB 249 plan is a promotional offer available up to 31st December 2016 for subscription.

8. What will be after promotional period?

New customers can subscribe to this plan during the promotional period (i.e., up to 31st October 2016). Customers who have subscribed during this promotional scheme time, can continue for six months. After 6 months they will be migrated to BBG Combo ULD 499 plan automatically.

9. What are the features of BBG Combo ULD 499 plan?

Experience Unlimited BB 249 plan is only for 180 days from the date of activation. After six months, 249 data plan customer will automatically be migrated to 'BBG Combo ULD 499' unlimited broadband plan which offers Maximum download speed of 2Mbps (up to 2 GB) and minimum download speed of 1Mbps (after 1GB).

10. Can I avail yearly subscriptions for this plan?

No, Longer validity subscriptions (one, two, three year) are not allowed in this plan.

11. Is there any chance to migrate to other higher plans other than BBG Combo ULD 499?

Yes, customers if required, can migrate to other best suited BSNL broadband plans as per their choice / requirements.

12. How we can change/migrate to other plans, Is there any facility online?

No, it is not applicable. This plan is available for new broadband customers only. Existing Landline customers, not having broadband may also opt Experience Unlimited BB 249 plan.

16. Is it applicable for everyone or selected areas like Rural / Urban etc ?

Yes, it is available for all new broadband customers in all the telecom circles where BSNL operates.

17. Does existing broadband customers can avail this plan?

No, this is not available for existing customers. This plan is available for new broadband customers only. Existing Landline customers, not having broadband may also opt Experience Unlimited BB 249 plan.

18. If a customer closes the existing connection, and apply for new connection immediately, whether this BSNL 249 plan is available?

Yes, this plan is applicable for new customers, even if closes the old BSNL landline service. [For new landline connections, Installation Charges for Landline (Rs 600/-) & Installation Charges for Broadband (Rs 250/-) are completely waived off whileSecurity Deposit of Rs 500 is applicable]

19. Whether the same number will be allotted for existing customers, if it is closed and apply as a new connection?

No, it is not possible. The same landline number will not be allotted to new landline customers. After closure of an existing landline number, the same will be kept in BSNL database for some period.

22. Can a subscriber of this plan requires to purchase the broadband modem from BSNL at the time of new connection?

No, it is not mandatory. subscriber under this 249 unlimited broadband plan can have a choice to purchase a modem from BSNL or from outside market.

23. What are the applicable installation charges for this BSNL 249 plan?

There are no installation charges in this special plan. For new customers, Installation Charges for Landline (Rs 600/-) & Installation Charges for Broadband (Rs 250/-) are completely waived off for BSNL 249 plan unlimited plan.

24. Can telephone instrument charges do include in this plan or it is waived off with installation fees?

11 comments:

We aproched for bb 249 by online.we received call from customer care that we are going to get this plan.later when we ask for the delay happened in the telephone x change they told that this Broadband is only with new telephone connection.but in yoiur statement above its mentioned that this can be available for existing landlines users.please clarify.our number 0485-2288598rejected telephone xchange -kalloorkad

why we are not getting the connection even after 10 days of application.why these telephone xchange people arebeing rejected new bb connection.pleaseanwer bsnl higher authority.i am doubting that its a part of helping of private ISP providers???or people who are in the telephone xchange do not have proper knowledge?

Rs 1/GB is just marketing trick by BSNL. How can someone download 300GB at 1Mbps speed? It is not practical. This is just a promotion plan to get customers and after 6 months we have to pay Rs 500 for 1mbps unlimited broadband plan.