CEDAR GROVE, NEW JERSEY -- In August 2009, I contracted with Best Credit Repair Man to remove negative information from my Experian and Transunion credit reports.

I paid the full service fee of $500. They were unable to remove the negative information, and on June 15, 2010, I contacted them via email and first class mail requesting a refund. I have not received a response.

Their contract promises a full refund if they are unable to remove the negative information from my reports.

I filed a complaint with the BBB. As of today, they have not responded to the BBB.

I was informed that they violated Federal law by accepting payment prior to completing their service.

After posting my complaints online, they contacted me with threats of legal action.

My next step is to contact the FTC, the NJ Attorney General's Office and a lawyer. While I'm at it, I will probably call the FBI too.

I sorry to say that all the credit repair companies are scams. They cannot fix your credit or remove negative information. Your money is gone, you can report this outfit but it still won't get your money back. The only way to fix your credit is to pay off your debts, then pay all your bills on time.

Posted by Slimjim on 2010-08-04:

Rockfish, that is not entirely true. Yes, one can have negative information removed from a report, even if it is valid. It's simply a game of disputing the information and let someone else prove it right or take it off. Not all credit repair companies are scams, but the majority do use questionable practices, so it is a buyer beware scenario. The poster seems to know the law, appropriate charges allowed, and exactly who to go to with this problem. The FTC and Attorney Generals aren't big fans of credit repair places so I'm thinking a refund will be coming and if the business was smart, they would do it now before those agencies are made aware of their existence and possible violations.