Guest communication for the digital age

Guestware Chat provides guests the ability to communicate with your associates via their mobile devices before, during, or after their stay.

Guests can make service requests selecting from a pick list of common requests or initiate a live chat session with PBX operators. Service requests automatically dispatch to staff via the Guestware Mobile App and chat conversations are stored in Guestware for future reference. Guestware Chat is designed to be integrated with existing third-party guest-facing hotel apps for a seamless end user experience.