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Guarantees

100% Satisfaction guarantee

Our promise to you
With years of experience in sending flowers and having a big florist network, we're happy to provide you the service of sending flower greetings wherever you want. By choosing us, we'll make sure your flowers will be delivered wherever and whenever you want, with or without personal message, the bouquet of your dreams! We therefore handle your order with the greatest care, together with our local florists. To be able to give you the service we think you deserve, we offer all our customers a 100% satisfaction guarantee. This means we're 100% dedicated to your flower greeting and will do our best to make it perfect! Our promises are simple:

A unique gift - handmade for your loved ones
Our florists are located through the whole country, Europe and the world. All our florist members are selected with care, to make sure we can offer bouquets of great quality. With years of experience, passion and craftmanship, our florists will handle the orders with great care and will deliver hand tied bouquets wherever in their region. Whether it is a birthday surprise bouquet or a funeral arrangement, we'll make sure your chosen product ends up at the right spot. We promise you that your gift will be as unique as the person receiving it.

Always fresh flowers - to enhance your feelings
Nothing compares to the scent of fresh flowers. Our florists know this as no one else and know exactly how to forward this fresh scent. Brighten up your garden, kitchen table, living room or balcony and our florist will deliver a fresh bouquet that will last at least 7 days. With simple instructions you will be able to enjoy your bouquet for even longer. Read more about our freshness guarantee here.

Safe delivery - always at the right time and place
We deliver flowers worldwide. Not only florists in the Netherlands, but also in all other countries worldwide are members of our network. Thanks to this network, we deliver your bouquet of flowers wherever you want. Right on time, by the local florist, on the right spot! Order your bouquet of flowers through our website, select a delivery date and we'll take care of the rest. Our local florist will deliver the flowers right on time for the birthday surprise, the housewarming or your "get well" wish. More than 55.000 florists, ready to deliver your flower wish.
If our product does not meet your expectations, please contact us.

Freshness guarantee

Minimum of five days freshness in a vase
Our florists are professionals with a great passion for flower business. Our florists always work with the freshest flowers, often daily fresh from the auction! Your order will therefore be handled with the greatest care. We guarantee five days of freshness for the flowers we deliver. This means the flowers should still be fresh in their vase five days from the date of delivery. Though often this will actually be longer, depending on the type of flowers and the correct flower care. If any flowers die or wilt within five days, we kindly invite you to take a photograph and send it to us digitally, so we can find a solution.
Enjoy your flowers for longer and follow some easy tips and tricks to make sure they live a long life. Taking care of flowers is easier than most people think. With some small instructions your bouquet will stay fresh longer and look beautiful after several days or even weeks. Read more here about how to take care of flowers.