Outsourced Call Center BPOs

Solutions For Your BPO Organization

Customized BPO Applications

The Newbridge team continues to distinguish itself by delivering strategic and customer focused solutions. Our team of professionals have more than 20 years of experience in managing call centers around the world. After a history of intense call center consultation the Newbridge team discovered an opportunity to create a new advanced Virtual Call Center Technology.

Enterprise Level Inbound Call Center Platform

Enterprise Level Outbound Call Center Platform

Enterprise Level IVR Platform

Extensive Reporting Platform

PCI and HIPAA Compliant

Office Phone System Platform

Call Center Integrations: CRM and Payroll Systems

Outsourced BPO Solutions From Newbridge

Call Center Platform Solutions That Exceed Expectations

Newbridge offers Business Process Organizations (BPO) a comprehensive Cloud Service Center Solution with Inbound, Outbound, Blended, IVR, along with CRM and Payroll integration solutions. Newbridge melds managed customer experience solutions with the benefits of our state-of-the-art, customized technology.
Newbridge team is our ability to craft a solution that aligns with each company’s vision and goals.

Our platform allows Newbridge to quickly and easily deploy a high-performing client service team with minimal investment, rapid deployment, and the highest quality service.

Metrics / KPI Results

The Newbridge team crafts client solutions that aligns with each company’s vision and goals. Our platform allows Newbridge to quickly and easily deploy a high-performing client service team with minimal investment, rapid deployment, and the highest quality service.

Quality Agent

Newbridge melds managed customer experience solutions with the benefits of our state-of-the-art, customized technology. How effective does your organization need to be and what client satisfaction rate is expected?