On every page of Indie you will see a ‘support’ tab on the right side of your screen. Clicking on that opens a window that you can send us email.

Infants under two years old that do not require a seat will generally not need a ticket. Each airline handles it differently but often there is no fare that needs to be paid and some only require taxes. If you select ‘infant’ as one of the passenger types when building a route in Indie, it will calculate the total costs for you.

Indie returns prices in economy class only at this time, but we’re happy to put together a quote for you in business class if you require it.

I read the article "Can I edit an existing route?" which says to use a link "Customize this route". Unfortunately, there is no such link in my window. See screenshot. If I try "Save" and give the name of the route I am trying to edit, I get the error message "You already have a route with this name - xxx".

Clicking on the blue route link will open it up in Indie with your most recent save of that route. Then you can edit as you wish.

The “customize this route” link that you’re looking for only appears in rare instances when there is a base route. For example: http://indie.bootsnall.com/STO-HNL-SYD-CEB-STO
(notice how there are no numbers at the end of the URL).

There is an international airport near Lake Titicaca, in the Peruvian city of Juliaca. I want to add it to my route, but I cannot find it. I imagine it is not that small, considering Avianca and LAN fly in and out of it, apparently regularly.

Allow users to add overland (train/car) and even non-supported airline data to itinerary - e.g. bus ride from Mozambique to Tanzania - search will need to ignore those and show as Manual entry in saved plan.

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Peru is one of the best travel destinations in the World. Visit Peruvian Mountains E.I.R.L. is a Trekking Climbing company who prides in taking its full responsibility, best service while trekking climbing in Peru. We offer affordable travel packages in different categories like trekking & tours in Peru, peak climbing & Mountain expedition, adventure holiday & luxury family vacation in the Peruvian Andes. Our excellent record of customer satisfaction and highly skilled staff and good office management would work towards giving you the best of experiences during your travel holiday in Peru. Therefore we are proud to say that we…

I'm 60 years old, from the U.S., married to an educated Thai woman, and have traveled for about 4 years in 19 3rd world countries in Asia, and Central/South America. Your statement today that rabies vaccine is very expensive in the U.S. is completely true (my sister is a veterinarian, and she said that her cost for the vaccine is much more than the $1000 amount for the 5 shot series if you were bitten by a possible rabies carrier). Note that my wife was bitten in Bangkok by a stray dog, and had to get the 5 shot series. The vaccine they used was called Rabipure, and was exactly the same vaccine used in the U.S. (I saved the Rabipure tag). The cost per shot was $18 (yes: $18! for the same vaccine) vs about $500 in the U.S. Noting that we have also received other vaccines in South America and Thailand, our costs for the vaccines were outrageously miniscule compared to what I personally paid in the U.S. years ago. Not even in the same universe. The ONLY potential problem is that there are fake medicines that do show up, therefore I would recommend that folks get whatever meds they need at hospitals or overseas travel clinics. Those rabies vaccines I saw in Thailand were packaged EXACTLY like in the U.S. (plastic bag containing Rabipure vaccine/diluent/instruction booklet). As the cost was so cheap, I got the 3 shot pre-exposure vaccine series for myself (just in case). I also saw the same huge cost discrepancy in other vaccines/pills. U.S. prices are simply ridiculous.
Just mentioning it for whatever it's worth.
Mark Gall

I'm 60 years old, from the U.S., married to an educated Thai woman, and have traveled for about 4 years in 19 3rd world countries in Asia, and Central/South America. Your statement today that rabies vaccine is very expensive in the U.S. is completely true (my sister is a veterinarian, and she said that her cost for the vaccine is much more than the $1000 amount for the 5 shot series if you were bitten by a possible rabies carrier). Note that my wife was bitten in Bangkok by a stray dog, and had to get the 5 shot series.…

Hi,
I'd like to share information about Cali, Colombia. I clicked on the "send us a blurb" site and landed here...

Overview:
Easy climate, easy living, southern hospitality...Cali is more than just the salsa capital of Colombia. The climate is nearly always at the perfect temperature for sitting outside at a cafe. It's a typical city atmosphere, with plenty of shopping malls and cinemas but is not very touristy and can be a good place to hide out and hang with the locals (or to learn and practice your Spanish). Some parts of the city are still a little rough, with empty lots next to expensive shops, but the municipal government has been investing into infrastructural improvements and safety and it is slowly changing. Overall, the people were respectful and accommodating and as a single woman I felt comfortable exploring on my own.

Things to do:
-Take an early morning jog or walk along the Rio Cali
-Visit Lago Calima, home of the national Kite-surfing championships. Camp for the weekend and take kite-surfing lessons (Kayros Kiteschool)!
-Visit the Gold Museum
-Try tons of amazing fresh fruit juices like limeade frappe and lula juice
-See the anacondas at one of the largest zoos in South America, and unique South American mammals
-Climb el Cerro de los tres Cruces on a Saturday morning
-Tons of options for learning salsa and dancing late into the night

Hi,
I'd like to share information about Cali, Colombia. I clicked on the "send us a blurb" site and landed here...

Overview:
Easy climate, easy living, southern hospitality...Cali is more than just the salsa capital of Colombia. The climate is nearly always at the perfect temperature for sitting outside at a cafe. It's a typical city atmosphere, with plenty of shopping malls and cinemas but is not very touristy and can be a good place to hide out and hang with the locals (or to learn and practice your Spanish). Some parts of the city are still a little rough,…

It would be great if there was the ability to change a specific leg of the trip to a different carrier/layover. This specifically is an issue for solo-traveling females who's potential trips include long layovers in Riyadh. It would be great if you could simply re-search that specific leg of the trip and choose a different airline/layover (even if at a higher cost).

Why not give me the calendar as soon as I enter the city name? This has me full of confusion. I think it is because the last city shown is in theory my final destination? So maybe the calendar field needs to say inside it "depart date"

It is confusing that the date fields don’t jump out more because that’s what we’ve all grown used to with round-trips. But it seems like leaving the dates off at first lends itself better to long-term trip planning where people are really figuring out where they want to go as they enter their stops. (and in what order).

If we force dates too early, then when users move them around, they then have to “fix” the dates.

I think we have more room for improvement and we’re open to suggestions.

SJF has several scheduled routes to it but they are mostly in Greenland. One route to Cophehagen. Indie does not know how to connect this airport to major hubs, so I removed the airport from displaying for now.