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My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

Please do not run any tools unless instructed to do so.

We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

Please do not attach logs or use code boxes, just copy and paste the text.

Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

Please read every post completely before doing anything.

Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

Please provide feedback about your experience as we go.

A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.

A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Run Combofix:

You may be asked to install or update the Recovery Console(Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.Link 1Link 2Link 31. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts. When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following

Log from Combofix

let me know of any problems you may have had

How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

doubleclick on TDSSKiller.exe to run the application, then on Start Scan.

If an infected file is detected, the default action will be Cure, click on Continue.

If a suspicious file is detected, the default action will be Skip, click on Continue.

It may ask you to reboot the computer to complete the process. Click on Reboot Now.

If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.

If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occurOnce upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

When it gives you the option to install Yahoo toolbar uncheck the box next to it.

Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).

Click Run Cleaner.

Close CCleaner.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM

Double-click mbam icon

go to the update tab at the top

click on check for updates

If an update is found, it will download and install the latest version.

Once the program has loaded, select Perform quick scan, then click Scan.

When the scan is complete, click OK, then Show Results to view the results.

Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.

When completed, a log will open in Notepad. please copy and paste the log into your next reply

If you accidentally close it, the log file is saved here and will be named like this:

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.Click OK to either and let MBAM proceed with the disinfection process.If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)

By default it will install to C:\Program Files\Trend Micro\HijackThis .

Click on Install.

It will create a HijackThis icon on the desktop.

Once installed it will launch Hijackthis.

Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.

Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.

Come back here to this thread and Paste the log in your next reply.

DO NOT use the Analyze This button its findings are dangerous if misinterpreted.

DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bitand select to run as administrator

"information and logs"

In your next post I need the following

Log From MBAM

report from Hijackthis

let me know of any problems you may have had

How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Did not have any problems unistalling µTorrent or Java™ 6 Update 29.Installed Java 7 Update 5 without any issue.CCleaner installed and run as you suggested without any issues.MBAM & HijackThis ran without issues.

How is the computer doing now?

Computer is still doing great. I don't have redirect issues. In fact computer was running much better after the CFScript.

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optionalThese are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

NOTE**You can research each of those lines >here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

NOTE**sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bitand select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
It should look like this: <--XP<--vista

Double click on delfile.bat to execute it.
A black CMD window will flash, then disappear...this is normal.

The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

To re-enable your Emulation drivers, double click DeFogger to run the tool.

please copy and past the following into the box ComboFix /Uninstall and click OK.

Note the space between the X and the /Uninstall, it needs to be there.

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

Double-click OTCleanIt.exe.

Click the CleanUp! button.

Select Yes when the "Begin cleanup Process?" prompt appears.

If you are prompted to Reboot during the cleanup, select Yes.

The tool will delete itself once it finishes, if not delete it by yourself.

If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.

WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.

Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.