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“I was lucky enough to be given room 612... its large with excelent views...” (424marshaj)

Oct 30, 2014

“Try not to have a room on the top floor. The lift is small and jerky and its tedious walking up and down the stairs twice a day.” (lornaw0)

Oct 21, 2014

“We had a room on the 3rd floor which had been refurbished and the beds were comfortable and new mattresses.
The bar is quiet but the sound gets magnified so you can hear quite a lot of noise from the bar if you have a low floor.” (BIGBROS2011)

Oct 17, 2014

“no good rooms in this hotel, just forget about it” (172lucynam)

Oct 17, 2014

“try and get a room at the front of the Hotel ( the sun shines more) take a kettle and teabags if you like a brew in the morning and a hair dryer” (matthewhig)

Oct 17, 2014

“Go to mazas 1” (amandahY1696PO)

Oct 12, 2014

“betetr starting from 2 star hotel.then 5 or more.” (502juliar)

Oct 3, 2014

“palma mazas 1 room 202 on second floor 1” (PhilomenaFlanagan)

Oct 3, 2014

“If you want to sleep before one in the morning avoid rooms on front of hotel as over outside bar area and can be quite noisy.” (Gwyn19)

Oct 1, 2014

Questions? Get answers from hotel staff and past guests. Ask a question

We stayed here with our daughter who was 19months old. It wasn't too bad but we found it a little bit of a struggle when we needed to get her to sleep as there was no where but the balcony to sit whilst she drifted off and it could be a little noisy at times. This may have been an...
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After our stay here for two weeks in May,I decided we would try another Hotel in Arenal
After checking numerous Hotels nearer to beach ( we don,t actually use the beach but thought a sea view room would be nice ) We found that the prices were extortionate given that they were getting similar disparaging reviews to Palma Mazas ,so...
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Have just returned from a weeks stay at this hotel and was pleasantly surprised by this 2* hotel.Was very apprehensive as some reviews had not been good.When we arrived at 10.30pm we went into bar for a drink and receptionist came in with a bag full os sandwiches and fruit.The
staff were very friendly and nothing was too much trouble.The...
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We stayed here over last Easter and thoroughly enjoyed our stay. The hotel was basic but very clean. The pool is a little on the small side but the beach is only a 10 minute walk away. The staff were very friendly and helpful. The food was a okay but was let down by the lack of choice especially at...
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just had a week at the palma mazas and after reading reviews we were a bit concerned but what a week we have had the staff were all friendly if you were polite to them.the food was great and we enjoyed every meal. our room was cleaned every day with fresh towels and sheets.this may only be a two star...
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I have just returned from this hotel and a female solo traveler I was a bit afraid of what I would find after reading previous reviews..
but on arrival at the hotel I was greeted by the receptionist and other friendly staff.
I was then shown my room on the 6th floor which was roomy.spotlessly clean..it had t.v. hairdryer.and a...
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Me and my husband booked a 4 night holiday for pretty much penny's, we wasn't expecting the ritz, but after reading some on the reviews, I thought we would be staying in a shack lol but it wasn't bad at all, very basic room but it was clean, cleaned everyday, fresh towels everyday aswell, the hotel staff was very friendly,...
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Our second year staying there, el arenal is a lovely resort. The hotel is basic but for the money we pay it is well worth it! We always found something we liked to eat and the beach and front is a 5 min walk. If you are not fussy and want a quick cheap get away then this is a...
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When we arrived we were only told what room we were staying in and how to get there because we asked the receptionist. The shower in our room was absolutely terrible, no pressure at all and it was quicker to just wash under the tap and sometimes it stopped running completely. I dont know if this was because we were...
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I'm just back from a week's holiday with my family to this hotel. I had read some poor reviews in the past and wasn't expecting very much. I was pleasantly surprised in the end up with the hotel. The room we had was clean and had maid service everyday. One problem was the shower in the bathroom. When you had...
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