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"We stayed at this pleasant resort Feb 19 - 26, 2015. I will admit that when I was reviewing other travellers experience I was quite concerned because many were very negative. As a family we travel frequently and luck be had we have stayed at many RIU resorts and have yet to be disappointed.
Y
es we did have issues, such as the room was not totally prepared, not enough towels and the most important we had power plug problems. Once the staff at reception were notified all our issues were addressed within 30 minutes of getting our room. Very impressive time line plus each and everyone of the staff were very friendly and welcoming.
We had a fabulous room #5205 which is on the marina side... The view spectacular especially when the sail boats were heading out to sea for the day. The chamber ladies did their job well, very clean.
The resort is very clean, the staff again very welcoming and friendly be it the pool person or gardener, chamber ladies, waiters/ waitresses all extend...
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"The Riu has had the property since November and are working on upgrades daily.
What you will get is
- an amazingly relaxed environment as it is set in a cove surrounded by a nature preserve
- a very large pool which is more like a beach since it is the one of the few I have seen that is su
rrounded by sand
- an exceptional staff that is both hard working and trilingual
- the food at the buffet is outstanding and goes from all you can eat lobster to beef wellington,to duck l'orange etc depending on the night
- there is 24 hour room service but with a limited menu, however the room has 4 bottles hanging on the wall and the fridge is stocked with beer and mix.
- terrific bars
- the sandy beach is half of the cove and is secluded so you don't get the waves, however it is not very wide and beach chair capacity is llimited
What you won't get
- they basically limit you to 2 speciality restaurants a week, the first morning of your arrival you line up at 9 am and a lovely la...
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"First let me say this hotel is very pretty, beautiful grounds, well cared for. we had a suite facing the Marina which was quite lovely, quiet and peaceful. Short walk to the amenities. The pool was large and clean with plenty of chairs. The beach was too small and chairs were on top of each othe
r, however the water was blue and inviting. The food was good, buffet had plenty to offer at all times. We did try one of the restaurants, the fusion one and to be honest were a little dissapointed, prefered the buffet. Staff was helpful and friendly, expecially Patricio the bartender at the beach/pool bar. Drinks were plentiful with no skimping on liquor. The cons, which are not so many, i would say would be to have more activities and get more people involved, also maybe offer more info on check in or in the lobby itself on things to do, we found out too late to make a reservation about a city tour. We did take a taxi ourselves and go into Philipsburg. The other two things that I agr...
..."More >Less <

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