Could you please let us know which error are you getting? It would be great if you could attach a screenshot.If the error message is not very explanatory you could take a look at the production.log file located at INSTALLDIR/apps/canvaslms/htdocs/log/.

Quick question: What version of node is installed with canvas lms?Looking at the production log there are quite a few errors with connecting to redis 127.0.0.1:6379The error that I get on the webpage when updating the theme is:

We are glad that you were able to fix the issue. I saw that you also commented on a different community case. For the sake of this community, I will add here the link to the other post so other people are able to follow the thread.

Hi Carlos, actually I worked out that I was using the older bitnami vmware release for canvaslmsI have since started using the one from earlier this year and managed to overcome this particular issue by doing that I hope this saves anyone else in a similar situation a little time.