Remote Support

Remote Support

We use Teamviewer for our remote support sessions. Once you have spoken to one of our technicians, please click below to start a remote support session.

After you click the button above, you will be prompted to save the file on your hard drive – please save it somewhere memorable (such as your downloads folder or desktop). After the software has downloaded, please find it on your machine, and run the file.

After the session has ended, we will no longer be able to access your machine. However, you will be left with an icon on your desktop that you can use rather than navigating to this page again. Very handy should you require support in the future!