Questions & Answers

I am not sure which type of audiobox I have, but I know I have had it for about 2-3 years now and it is black instead of blue. I would be surprised if these products are no longer compatible, since someone I know has a much older audiobox USB that works with his macbook pro, the same model as mine.

2 Answers

Try using a different USB cable to determine if the cable has an issue. If changing the cable does not resolve it, make sure to try all USB ports. If that does not resolve it, contact support team at http://support.presonus.com so they can assist you further.

I had same problem. If you go to the Presonus website eventually you'll find a download link for a "Universal Control". Download it and all should work fine. I believe it let's the El Captain and Sierra Mac OS work with AudioBox 44VSL...at least it did with mine (El Captain)