Marubeni Citizen Cincom s core business is to provide Machine Tools, parts and quality technical support to all customers through our distributors and dealers. Our future is linked to our customer s future. Our customer s growth decides our growth, so they must be our first priority. We are proud to grow with our customers through CINCOM and Miyano business and are thankful for the opportunity to grow with them.

Customer satisfaction is the net result of all our outputs. All our outputs include all sales, services and training provided by ourselves and distributors for all customers. Our customers are the only judge of the quality of our outputs.

Our mission is to aim at the best quality of all our outputs with continuous improvement through the best use of technology, creativity, passion, teamwork, knowledge and experience.

Standardization is needed to enhance our core strengths, while localization is the key to customization, flexibility and creativity required for professional handling of our customers.

Marubeni Citizen Cincom must look at the future through customer s eyes. If we can see things from our customer s perspective, then we can continue to grow with our customers as the market leader.