We hope you will love your new things but if you don’t, you are welcome to return your items free of charge. Here’s how to do it:

To a Store

Bring your items and proof of purchase into store within 28 days from the day your parcel arrives, for a full refund via the original payment method.

By Post

Please send your return by post or courier within 28 days from the day your parcel arrives for a full refund via the original payment method.

Paypal Refunds

If PayPal was your original payment method and you would like the refund back to your account, you will need to return your goods by post. If you make your return to a store, we will only able to give you a House of Fraser gift card to the same value. You'll still have 28 days to return your items.

Product Description
Wind-repellent HALLHUBER parka that offers slight protection from
water too. But equally so, high scores in wearing comfort are also guaranteed thanks to the down filling and lightweight feel. Design matters also don`t fall short here as this down ...

Product Description
The soft parka is a key item for
your wardobe this season. In a drapey lyocell fabric, with a contrasting semi-sheer back, featuring pocket and zip detailing for an urben edge. Team with denim or dresses alike for the ...