The Domino server that hosts IBMNotes® Traveler must have access to user mail servers and Manager plus delete access to mail files. This access is granted by adding this server to the LocalDomainServers group.

In a multi-domain environment, the Domino server hosting IBMNotes Traveler might need to be cross certified with the other Domain mail servers for access to be granted.

Each user must have an HTTP password, or directory assistance must be configured so that the user ID and password can be validated.

Each user should have an Internet address specified in their person document. In general, mobile devices work better with Internet addresses than with Domino style addresses.

Each user must be in the local names.nsf database of this Domino server or directory assistance must be configured so the users can be found.

If you are using Internet Site documents and plan on syncing Apple devices, ensure that the Options command is enabled on the Configuration tab of the Internet Site document. This is required to register and sync Apple devices.

Set More name variations with less security in the Internet authentication parameter on the Security tab of the server document. This action resolves many login issues.

Review the IBMDomino documentation before installing IBMNotes Traveler. In particular, read the sections on SSL, directory assistance, IBMDomino domains, and IBMDomino mail router. These are IBMDomino functions and not controlled by IBMNotes Traveler.

IBMNotes Traveler requires the following notes.ini parameters during startup. Review them and be sure that they have the correct values, or IBMNotes Traveler can fail to start.

NotesProgram

Directory

ServerName

Domain

The IBMDomino server that is hosting each IBMNotes Traveler service must have the HTTP web server component installed. This component is installed by default when you install your IBMDomino server.

IBMDomino service provider configuration is not supported by IBMNotes Traveler. IBMDomino Service Provider setup does not allow servlets which are required for IBMNotes Traveler to function.

IBMNotes Traveler does not support Roaming Users or Roaming Profiles. All of the user's data must exist in the mail file on the mail server.