Won't print After a paper jam was cleared, the ink cartridge light and the problem light (the exclamtion mark) are both on. I tried shutting the printer off. I tried taking the ink cartridge out and putting it back in. I tried turning the printer off. And last but not least, I took everything out of it including the paper. Still can't print and can't get lights to go off.

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Related Questions:

If paper is not installed, load it
and then press the <Black> or <Color> button. When paper is
installed, check each of the following items and try printing again.

1. Confirm only recommended paper is installed.2. Confirm paper is installed properly.3. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.4. Clean the paper feed roller to resolve the error.

1. Confirm there is no foreign material inside the machine.2. Confirm only recommended paper is installed.3. Confirm paper is installed properly.4. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.

The ink cartridge(s) is not installed. / The ink cartridge(s) cannot be recognized.

The ink cartridge may not be installed properly, or an unsupported ink cartridge may be installed.Install a recommended ink cartridge.

Make sure to install both ink cartridges even when you set the machine to use only one ink cartridge in printing.If one of the ink cartridges is missing, this error can occur.

7

The ink cartridge is not installed in the appropriate position.

The ink cartridge is not installed in the proper position.Install each ink cartridge in the proper position.

8

The waste ink absorber is almost full.

The waste ink absorber is getting full.Press the <Black> or <Color> button to clear the error and continue printing.Printing
can continue until the waste ink absorber becomes full. If the waste
ink absorber becomes full, the machine will require service.

The waste ink absorber is a part inside the machine, which absorbs ink used in the cleaning operations.

9

A specified period of time has
elapsed without receiving a response from the digital camera. / A print
mode compliant with PictBridge is not selected. / A specified period of
time has elapsed without receiving a response from the digital camera.

The machine cannot communicate with the connected camera.Disconnect the cable between the machine and the camera to clear the error.Check the following items, then try printing again.

1. Confirm that the camera you are using supports PictBridge or Canon Bubble Jet Direct.If the camera does not support either one, the machine cannot print directly from the camera.2.
Set the camera in PictBridge print mode before it is connected to the
machine. This is required before printing for some cameras that support
PictBridge.Please refer to the camera instructions for more
information about procedures required before and after connection to the
machine.3. There may have been no response from the camera for the prescribed time.Re-connect the cable between the camera and the machine.

1 , 41 , 5

The ink cartridge cannot be recognized.

An unsupported ink cartridge may be installed.Install only recommended ink cartridges.

1, 6

The ink level cannot be correctly detected.

A used ink cartridge may be installed, or the ink cartridge is empty.Replace the ink cartridge.

Press the <Black> or <Color> button, to clear the error
and continue printing without replacing the ink cartridge. However, the
remaining ink amount cannot be detected properly, so the function to
detect the remaining ink amount does not operate.

1 , 9

Scanning failed.

Scanning a document failed.Check if the document is placed in the correct orientation / position and try the operation again.

2 , x3 , x4 , x

(Where x represents a number)

-

Turn the machine off, and remove the power cord from the electrical outlet.Wait approximately ten minutes then plug in the power cord and turn the machine on.If the problem is not resolved, the machine may require service.

I hope this will help you :)
* Green Power light flashes- The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
* RED paper light is On- If the CD/DVD try guide is open, close the CD/DVD tray guide, load paper, then press the paper button.
Your paper ran out or multiple sheets loaded at the same time . Load paper and press the paper butoon to resume printing.
* RED paper light flashes- Paper is jammed in the printer. Press the paper button to eject the jammed paper. If the light is still flashing , open the cover and remove all paper, including any jammed or torn pieces. Then reload paper and press the paper button to continue printing.
* RED Ink Light Flashes - One or more cartridges are low on ink. Check the message that appears on your screen to determine which cartridge is low, or follow the instructions in " Checking the Ink Supply". Make sure you have a replacement cartridge.
* RED Ink Light is ON- One or more cartridges are out of ink or not installed. If you have just installed a new cartridge, it may be incomaptible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge
* RED Ink and RED paper lights flash alternately- The CD/DVD tray guide was left open when you turned on the printer or when printing on paper. Just simply close it/
* Green Power Light is Off; RED paperand RED Ink Lights flashing- Paper may be blocking movement of the print head. Turn off the printer, then open the cover and remove any jammed paper or other foreign objects. Turn the printer back on again. Or it may have an internal error. Turn off the printer, wait a few seconds, then turn it on again.

hi
This clearly indicates that problem is with the rollers in the paper feed tray..to clear the obstruction-fold a sheet of paper 3-4 times lenghtwise to make it thick..insert this into the paper feed tray,behind the rollers-move it left right a couple of times....repeat this a couple of times-if no go...call tech support..printer would be replaced if in warranty...good luck

E3 – Paper jam error.How to correct, fix: Remove the jammed paper. If paper jams frequently occur, check the following:1. Confirm there is no foreign material inside the machine.2. Confirm only recommended paper is installed.3. Confirm paper is installed properly.4. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark. E4 – Empty ink tank.How to correct, fix: An ink cartridge is empty. To cancel printing, press the <Stop/Reset> button. To continue printing, press <Black> or <Color> button. After printing completes, replace the empty ink cartridge. Printing with an empty ink cartridge may cause the machine to malfunction.E5 – The ink cartridge(s) is not installed. The ink cartridge(s) cannot be recognized.How to correct, fix: Make sure to install both ink cartridges even when you set the machine to use only one ink cartridge in printing. If one of the ink cartridges is missing, this error can occur. E7 – The ink cartridge is not installed in the appropriate position.How to correct, fix: The ink cartridge is not installed in the proper position. Install each ink cartridge in the proper position. E8 – The ink wasteabsorber is almost full.How to correct, fix: The waste ink absorber is getting full. Press the <Black> or <Color> button to clear the error and continue printing. Printing can continue until the waste ink absorber becomes full. If the waste ink absorber becomes full, the machine will require service. The waste ink absorber is a part inside the machine, which absorbs ink used in the cleaning operations. E9 – A specified period of time has elapsed without receiving a response from the digital camera. A print mode compliant with PictBridge is not selected. A specified period of time has elapsed without receiving a response from the digital camera.How to correct, fix: The machine cannot communicate with the connected camera. Disconnect the cable between the machine and the camera to clear the error. Check the following items, then try printing again.1. Confirm that the camera you are using supports PictBridge or Canon Bubble Jet Direct. If the camera does not support either one, the machine cannot print directly from the camera.2. Set the camera in PictBridge print mode before it is connected to the machine. This is required before printing for some cameras that support PictBridge. Please refer to the camera instructions for more information about procedures required before and after connection to the machine.3. There may have been no response from the camera for the prescribed time. Re-connect the cable between the camera and the machine. E14 – Ink cartridge cannot be recognized.How to correct, fix: Unsupported ink cartridge may be installed.E15 – Install only recommended ink cartridges.How to correct, fix: Install only recommended ink cartridges.E16 – The ink level cannot be correctly recognized or detected.How to correct, fix: A used ink cartridge may be installed, or the ink cartridge is empty. Press the <Black> or <Color> button, to clear the error and continue printing without replacing the ink cartridge. However, the remaining ink amount cannot be detected properly, so the function to detect the remaining ink amount does not operate. E19 – Scanning failed error.How to correct, fix: Scanning a document failed. Check if the document is placed in the correct orientation position and try the operation again.

Two ﬂashes: Out of paper, paper jam or paper feed errorReplace the paper correctly and press the RESUME/CANCEL button.If paper has jammed in the printer, clear the jam and press the RESUME/CANCEL button.

Three ﬂashes: Paper jamIf paper has jammed in the printer, clear the jam, replace the paper in the printer correctly and press the RESUME/CANCEL button.

Four ﬂashes: Empty ink tankOne of the ink tanks is empty. Replace it.

Six ﬂashes: No print head installedInstall a print head.

Seven ﬂashes: Defective print headRemove and reinstall the print head.Also, ensure that the protective tape has been removed. If reinstalling the print head does not resolve the problem, replace it with a new one.

Eight ﬂashes: Waste ink tank almost fullThe printer has a built-in waste ink tank for the ink used during print head cleaning. Eight ﬂashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the waste ink tank becomes completely full, contact a Canon service representative to have the waste ink tank replaced. Canon recommends to call for service as soon as this error occurs. Once the waste ink tank becomes completely full, printing will be no longer possible.