Solutions

What types of encoded media (badges) can be used with Synel terminals?

Synel terminals can be used with barcode, proximity, magnetic stripe, and Weigand (e.g., HID, Indala) badges.

Are there any limitations on the number of employees or locations for SYNEL terminals?

Synel terminals are scalable, to grow with your company. When using the internal memory, the terminal can accommodate thousands of employees, and by using the host database directly, its capacity is limited only by the type of database. SYNEL terminals can accommodate multiple locations operating anywhere around the world.

Can SYNEL terminals be used on their own or do they require a host computer?

SYNEL SY-XXX series terminals have the ability to collect validate and store transactions as an off-line, or ‘stand-alone’ unit, provided they are equipped with batteries. These terminals can perform in on-line mode (with host validation), off-line mode (batch processing), and/or a combination of both.

In the off-line mode, if the terminal cannot communicate with the host, it automatically validates and stores transactions internally. When a transaction cannot be validated locally it will request validation directly from the host database, and reject the request if the host is not available.

When host communications are re-established, the terminal can be configured to automatically send the stored transactions to the host.

In an on-line mode, all transactions performed at the SY-XXX series terminals will be sent immediately to the host for validation, processing, and return messaging.

What communication cabling can be used with Synel terminals, and what are the maximum terminal distances from the host computer?

Cables may run parallel to power lines for a maximum of 50 feet (15 meters).

4.

Ideally, use a single, continuous cable for the communication line. If this is not possible, the cable should have only one indoor connection, with two connectors with appropriate shielding and covers, inside a connection box.

Mounting Guidelines:
For the user’s convenience, mount the terminal at a height of approximately 4-1/2 feet, or about 1.4 meters (measured from the top of the terminal to the floor), at a distance of 6″ or 15 cm. from a wall or other obstruction on the right side (closer to the sensor). For complete guidelines, please refer to the specific product manual or download a manual here

A Network Administrator assigns the IP address, subnet mask and port designation either at the terminal keypad in ‘Setup’ mode, or via the host. SYNEL Ethernet terminals work with both static IP addresses (assigned by your network administrator when your server and terminal device is configured) and dynamic IP addresses (randomly assigned from a pool of addresses each time you logon to your network).

Are SYNEL Ethernet terminals compatible with Microsoft and Novell networks?

Because the TCP/IP protocol is the same for virtually all network operating systems, Synel Ethernet terminals work with both Microsoft and Novell networks.