Generally ,UPS is our offical express option, as they provide fast delivery, safe and good service. UPS provides signature required service, and we provide this service to every package If you do not need signature service, please contact us in advance.

Shipping Rates To Worldwide:

countries

shipping Time

shipping Rate

USA, CANADA, UK

2-3 work days after shipping

$26-$30 for first 500g, $10 for every increased 500g

Europe: France, Belgium, Germany, Switzerland, Sweden...etc

3-4 work days after shipping

$30 for for first 500g, $10 for every increased 500g

Africa: South Africa, Kenya, Nigeria..etc

4-5 work days after shipping

$30 for first 500g, $10 for every increased 500g

South America: Brazil, Cayman Islands, Bahamas, Guyana...etc

4-5 work days after shipping

$30 for first 500g, $10 for every increased 500g

For the goods with weight more than 20kg, please contact us for bulk goods preferential shipping cost.

Q: How long is the delivery?

A: For stock hair units, we usually can ship them out in 1-2 work days. If our production needs more time to prepare your stock orders, we will email you or phone you to let you know and achieve your agreement. For custom orders, the production turn around time is 20-40 work days depending on the complexity of your order.

Q: Why the price on the shipping invoice is different from the price I paid?

A: The prices shown on the shipping invoice will be different to what you paid as the prices on the shipping paper are for Customs declaration only. A lower price declared helps the customers reduce ad-valorem duty or sales taxes you may have to pay when receiving imported goods in certain countries. Please check about importing / tax regulations if you are first time customer. If you want us to declare true value on the shipping invoice, please inform us in advance.

Tsingtaohair.com accepts the payments via L/C ( letter of credit), western union, moneygram, bank transfer ( T/T ), paypal and moneybookers. You can please select any payment method which is convenient for you.

Please note: We only ship to the address offered by paypal if paypal is used as payment method. Please make sure the address on your paypal account is corredt and accurate if you pay via paypal.

WESTEN UNION:

If you pay via Western Union, Instruct your banker to transfer the funds as follows:

Forename（first name/given name): YALV

Surname ( last name/family name): FAN

City: Qingdao

State: Shandong

Country: China

Tel: 0086-532-6895-9567

Please inform us when the payment is made.

Our email is info@tsingtaohair.com

MONEY GRAM:

If you pay via MONEY GRAM, Instruct your banker to transfer the funds as follows:

Forename（first name/given name): YALV

Surname ( last name/family name): FAN

City: Qingdao

State: Shandong

Country: China

Tel: 0086-532-6895-9567

Please inform us when the payment is made.

Our email is info@tsingtaohair.com

BANK TRANSFER:

Bank Transfer information:

Beneficiary’ AC：90000018290100

Beneficiary’ Name：TSINGTAO HAIR PRODUCTS CO., LIMITED

Tel: 0086-532-68959567

Beneficiary’s Bank(57A): BANK OF COMMUNICATIONS OBU

SWIFT NO: COMMCN3XOBU

Intermediary Bank (56A)：

WELLS FARGO BANK NEW YORK BRANCH
375 PARK AVENUE, NY.NEW YORK U.S.A.

SWIFT NO: PNBPUS3NNYC

Our wigs are made of 100% highest quality human hair and, when properly cared for, will give you plenty of enjoyable wear. Caring your wig properly will keep it fresh, attractive and confortable. Just follow the instructions below to get the maximum life-span and performance from your wig.

Washing:

Shampooing frequency depends on wearing frequency. Generally, a wig should be washed after every 6-8 wearing in warm climates or after every 12-15 wearing in collers ones. However, if you`re especially active, use heavy hairspray, or live in an especially humid or poor air quality climate, you should wash about once a week to remove excess perspiration and dirt.

Human hair wigs should be washed in cool to lukewarm water with a mild wig shampoo and conditioner. Also follow these washing tips:

Step 3 Place the wig in soapy water until the wig is saturated and swish it around with your fingers for a minute or two.

Step 4 Use a soft toothbrush to remove and makeup stains.

Step 5 Let the wig soak in the link for about five minutes.

Step 6 Drain the soapy water out and refill the sink with clean cool water.

Step 7 Rinse the wig until all the shampoo is removed. You may have to change the water a few times.

Step 8 Gently blot the excess water with a dry towel. Do not wring the wig out.

Step 9 Let the wig air-dry on a wig stand. You should spray on a little wig conditioner, when you start the drying process. It is not recommended to blow dry your wig. Do not brush or style your wig while it is wet.

Step 10 Spray on a wig conditioner and style your wig after it was dried.

Hair Products

You must NEVER use regular hair products on your wigs as these products are too harsh on the hair itself. Only use professional wig products specially designed for human hair.

Wig Storage

When you remove your wig, keep it on a wig stand (or "head form") to maintain the shape. Smooth out straight hair or fluff curls with a wire brush or pick. Cover with a hair net that holds the style without matting. Avoid leaving your wig near heat (radiators, vents), humidity (showers), or dusty areas. When traveling, a styled wig is suggested to be carried in a wig box to prevent flatting.

Q: How long is the delivery?

A: For stock hair units, we usually can ship them out in 1-2 work days. If our production needs more time to prepare your stock orders, we will email you or phone you to let you know and achieve your agreement. For custom orders, the production turn around time is 20-40 work days depending on the complexity of your order.

Q: Why the price on the shipping invoice is different from the price I paid?

A: The prices shown on the shipping invoice will be different to what you paid as the prices on the shipping paper are for Customs declaration only. A lower price declared helps the customers reduce ad-valorem duty or sales taxes you may have to pay when receiving imported goods in certain countries. Please check about importing / tax regulations if you are first time customer. If you want us to declare true value on the shipping invoice, please inform us in advance.

Q: Why the colors of hair extensions don`t seems exactly as the pictures show or description says?

A: Different monitor have different display. And every time,maybe the same color No. will have a little color differentia.Please ask a help from the hair dresser for the colors`code as the international color swatch says.

Q: Can they be straightened, curled ?

A: Treat the hair as if it is your own. Use a flat iron/ straightener or tongs, even when fitted, but as with your own hair, never use hot tools too often as you could dry the hair and it will not last as long.

Q: Can I dye /color the hair?

A: We do not recommend do that. If you want to dye the hair, please choose our virgin hair wigs.

Q: Can I wash and blow-dry the hair?

A: You can wash them as you would your own. Shampoo and conditioner. We also recommend using a hair treatment on them every few weeks, because the hair is not attached to your scalp, it is not getting the oils it should be. Using a treatment/hair mask will help keep them looking healthier and shiny for longer! You will find that you don`t need to wash yourwig too much, about every 3 weeks. The wig can be blow-dryed on low setting, but it is not recommended to do it too often. It is best to let your wig dry naturally after washing them.

Q: How to tell human hair with synthetic hair?

A: Our wig is made of 100% human hair. Human hair has natural protein . It is easy to tell by burning and smell: human hair will be ash, which will go away after pinching. Human hair will smell foul. When burning, the human hair will show white smoke.

While synthetic hair will be a sticky ball after burning and will show black smoke.

Moreover, human hair may have very few gray hair and split end. It is normal and not a quality problem