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Bad customer support can be infuriating. And, with Instagram, there really appears to be no customer service at all–at least from human beings. Just bots that answer your message. Here’s the ridiculous saga of how my Instagram account got hacked and I received no reasonable support at all from Instagram. Russian Hackers Like many people, my Instagram account is the documentation of my life. While I use Facebook to post ordinary, every day things, Instagram is reserved only for my best photography and the most important events of my life. It’s my digital scrapbook of my life. I thought...

There is a current shortage of 43,000 truck drivers in the United States and recruiting truck drivers has become a major pain for human resources directors at both trucking companies and companies that rely on truck drivers to move their goods. Fortunately, there’s a solution to this truck driver headache and it starts on the driver’s mobile phone. Watch this video and learn how companies such as Papa John’s Pizza, O’Reilly Auto Parts, and Holland Trucking are using a mobile first approach to solving this...

An American in Baseball-Crazed Cuba A friend of mine recently made a trip to Havana in part to see a professional baseball game, but he got the surprise of his life when the local Cubans asked him to play in their baseball game the next day. This is Anthony’s recap of that game and the next day when he got a chance to play the game he loves with other people that love the game of baseball. He asked me to print it here and I gladly agreed to publish his unique and moving story. by Bob Bentz Habana,...

MOBILE MARKETING SECRETS REVEALED 9 Strategies to Help Your Business Laser Target Prospects and Sell More “The mobile phone is our lifeline. It is our gateway to the world. It is our digital DNA.” So begins the first chapter of Relevance Raises Response: How to Engage and Acquire with Mobile Marketing, by Bob Bentz, president of mobile-first digital agency Purplegator. King of Prussia, PA – Today, author Bob Bentz announced that he will be giving away the first chapter to his new 354 page book, Relevance Raises Response: How to Engage and Acquire with Mobile Marketing for free. Marketers that want to download...

To celebrate my daughter Brittany’s graduation from Clemson University in 2015, we decided to take a trip to Colorado in June, 2015. One of the amazing things about Colorado is that you can find such extensive wilderness, complete with fourteeners so close to Denver. We decided to spend the first few days in quaint Georgetown, Colorado. When we originally planned on making the trip, I had hoped that we might be able to hike Mt. Bierstadt together, but the folks at the Department of Tourism in Georgetown told me that would not be possible due to a late June...

The following information was provided to a series of questions from a trade show that ultimately hired me to be a speaker. I thought it might be helpful to those of you seeking an experienced mobile marketer for your upcoming event. I have been involved in mobile marketing since its infancy. In the late 1990’s, mobile marketing in Europe was about 3 years ahead of North America. By virtue of my company having an office in the United Kingdom, Ireland, Czech Republic, and Slovakia, I was made aware of the industry long before most Americans. In 2002, based on...

If you own a jewelry store, the Treasure Text event from ATS Mobile, is one of the best promotions that you can possibly make. It is great publicity and you’ll likely get your investment back that same day in ring sales....

I’ve been a baseball coach for over twenty years. Most years, I coached a local team, an all-star team, and a travel team. So, I’m not biased one way or the other. I see the value in almost every level of baseball. Today, there are many threats to baseball. The recent success of the Taney and Jackie Robinson Little League teams are exceptions to the rule; kids in the inner cities are not playing baseball like they used to with some notable exceptions. Another threat is the growing popularity of lacrosse. I, for one, live in a town where...