CLOSED CAPTIONS IN ENGLISH...

We are pleased to announce that as of November 2012 the QuickTime 640x480/640x360 versions of our movies now include closed captions in English. Please note that the other versions of our movies do not have closed captions.

When the QuickTime 640x480/640x360 movies are played, either from within the website, through Apple's QuickTime Player, iTunes, iPhones, or iPads, the closed captions are turned OFF, by default. You must enable closed captioning in order to reveal them. The following instructions show how to do this for a variety of playback devices.

Use the following index to jump to instructions for a particular movie player...

VIEW ONLINE : Opens a QuickTime 640x480/640x360 movie for viewing in a popup window, with the option to show closed captions. By default, the closed captions do not automatically show.

Once a VIEW ONLINE movie opens in its own web page window...

Right-mouse-click anywhere over the movie itself.

From the sub-menu that appears, select "SHOWCLOSED CAPTIONING."

Wait a few seconds for the captions to appear.

To turn off the captions, right-mouse-click anywhere over the the movie.

From the sub-menu that appears, select "HIDE CLOSED CAPTIONING."

Some versions of the QuickTime plugin for web browsers may not reveal this sub-menu. Instead, you will see a small icon in the movie's player control bar that looks like a cartoon dialog bubble. Click this bubble and select "English CC" to turn the Closed Captions ON.

Some movies indicate they are "without sound." In such cases, there are no captions.

VIEWING QuickTime 640x480/640x360 MOVIES AFTER DOWNLOADING A MOVIE:

If you download one a 640x480/640x360 QuickTime (h.264) format, the downloaded movie can be viewed directly in Apple's QuickTime Player, iTunes, or other QuickTime compatible player. To reveal the closed captions:

You can use either the QuickTime Player on a Macintosh computer or a Windows-based computer.

Open the captioned movie in QuickTime Player. Please be sure you are using Apple's QuickTime Player and not Windows Media Player. Our captions cannot be revealed when watching the movies with Windows Media Player, which often times hijacks the playback of QuickTime movies.

Once the movie opens in the QuickTime Player, you must turn ON the captions.

Select the menu item named VIEW in the QuickTime player application.

From the sub-menu, select "SHOW CLOSED CAPTIONING."

Wait a few seconds for the captions to appear.

To turn off the captions, once again select the menu item named VIEW.

From the sub-menu that appears, select "HIDE CLOSED CAPTIONING."

Note: If you insert a QuickTime movie into a slide in Apple's Keynote presentation software or Microsoft's PowerPoint, you will notice that there is no way to turn on the closed captions. Neither program respects the presence of closed captions embedded in a QuickTime movie.

For Macintosh computers, select the menu item named PREFERENCES from the iTunes menu in the upper left of the iTunes application.

For Windows-based computers, select the menu item named PREFERENCES from the EDIT menu.

Select the option named PLAYBACK.

Checkmark the option near the bottom labeled "Show closed captioning when available."

Then click the OK button.

For iTunes, this option to enable closed captions is program wide. As long as this option remains checked, any movie that has embedded closed captions will be able to display those captions. There's no reason to turn this preference off, since you can control the display of captions from within an individual movie itself.

SECOND: Once you open a movie in iTunes, you have the option to SHOW or HIDE the embedded captions on a movie-by-movie basis.

Roll your cursor over a movie. The movie's playback controls appear.

Look for a small icon that is shaped like a thought bubble; this is the closed caption switch.

Click the bubble and select the option to "Show Closed Captioning" or "English CC."

To turn off captions for a movie that is playing, re-select the bubble from the playback controls.

Select the option to "Hide Closed Captioning." or "Off."

VIEWING CLOSED CAPTIONS ON AN iPHONE

With iPhones, you must enable the option to display closed captions as a system-wide choice. Once you instruct the operating system to display captions, any movie with embedded captions will automatically show you its captions.

Be aware that the exact location of the switch to turn closed captioning ON may change over time as the iPhone operating system is updated. The example illustrated here is from an older iOS, using the settings options for "iPod." Newer iPhones may locate the Closed Captioning switch under other settings, such as "Video."

Once you select the settings options for iPod (in this case), look for and engage the slider switch to turn Closed Captioning ON.

Now that Closed Captioning is turned ON system-wide, any movie you play will automatically display its embedded captions.

VIEWING CLOSED CAPTIONS ON AN iPAD

With iPads, you must enable the option to display closed captions as a system-wide choice. Once you instruct the operating system to display captions, any movie with embedded captions will automatically show you its captions.

Be aware that the exact location of the switch to turn closed captioning ON may change over time as the iPhone operating system is updated. For the example illustrated here, the location of the Closed Captioning switch appears under "Video."

Once you select the settings options for Video, look for and engage the slider switch to turn Closed Captioning ON.

Now that Closed Captioning is turned ON system-wide, any movie you play will automatically display its embedded captions.