Neptune Suites

A very special amenity exclusively for guests cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and Wi-Fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.

Pinnacle Suites

A very special amenity exclusively for guests cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and Wi-Fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.

Deck 10 - Panorama Deck

Deluxe Verandah OceanView-category VQ

Multiple Decks

Signature Suites-Category SY

Deck 6 - Upper Verandah

Signature Suites-Category SZ

Multiple Decks

Signature Suites-Category SS

Deck 10 - Panorama Deck

Signature Spa Suites-Category SU

Deck 6 - Upper Verandah

Neptune Suites-Category SC

Multiple Decks

Neptune Suites-Category SB

Deck 7 - Rotterdam Deck

Neptune Suites-Category SA

Deck 7 - Rotterdam Deck

Pinnacle Suites-Category PS

Please note: All prices featured are per person (unless otherwise stated),
and include non commission fares (taxes, fees and port expenses).
Prices and availability are subject to change due to changes made by the Cruise Companies.
Prices quoted are based on payments made via BPAY or bank transfer.
Visa and Mastercard payments incur a 1.5% transaction fee.

Itinerary

Day 1

Fort Lauderdale
Depart: Sun, Oct 18, 2020 @ 17:00

Day 2

At Sea

Mon, Oct 19, 2020

Day 3

Grand Turk Island

Arrive: Tue, Oct 20, 2020 @ 08:00

Depart: Tue, Oct 20, 2020 @ 15:00

Day 4

San Juan

Arrive: Wed, Oct 21, 2020 @ 13:00

Depart: Wed, Oct 21, 2020 @ 23:00

Day 5

Saint Thomas

Arrive: Thu, Oct 22, 2020 @ 08:00

Depart: Thu, Oct 22, 2020 @ 17:00

Day 6

At Sea

Fri, Oct 23, 2020

Day 7

Half Moon Cay

Arrive: Sat, Oct 24, 2020 @ 08:00

Depart: Sat, Oct 24, 2020 @ 15:00

Day 8

Fort Lauderdale
Arrive: Sun, Oct 25, 2020 @ 07:00

Onboard experience

In Italy, there’s nothing more important than coming together to celebrate the joy of great food. This is the inspiration for the onboard Italian restaurant, Canaletto. Enjoy amazing Italian classics like braised chicken cacciatore al forno, branzino ai ferri or garlic shrimp ravioli. And for dessert: tiramisù, cannoli alla Siciliana, gelato, and more. Buon appetito!

Dive-In offers a variety of casual culinary classics, using the highest quality ingredients. Enjoy a burger, grilled to perfection and served on a toasted brioche with trade-marked secret sauce. Savor a succulent Nathan’s Famous gourmet hot dog with golden French fries. Or choose a grilled chicken breast sandwich or juicy portabella mushroom stack. Dive-In is the perfect spot to dine poolside on the best burgers at sea.

Explore a world of intriguing culinary possibilities in the Lido Market. Steps from the Lido pool, this modern marketplace includes a curated selection of delicious options that you can grab on the go or have made to order: Breadboard, with freshly baked breads and pastries; Wild Harvest, offering a bountiful selection of hearty salads; Homestead, serving up comfort classics; Distant Lands, featuring global; Sweet Spot, for ice cream creations and desserts; Roasting Pan, hand-carved meats, fish and other hearty entrees; Perk, freshly brewed beverages and chilled juices; Quench, premium coffee, beer, wine, and soda; Rise, savory quiches, croissants and sandwiches, and more.

At New York Pizza, choose from a variety of scrumptious, 9-inch, thin-crust pies. Named for New York’s famed five boroughs, the signature pizzas are made to order and topped with only the finest ingredients. Culinary Council member Ethan Stowell has also contributed signature pizza recipes to the menu. Enjoy your pizza by day while overlooking the Lido pool, and into the night.

Reserve a table in the intimate Pinnacle Grill for lunch or dinner and celebrate the day’s adventures with cuisine inspired by the bounty of America’s Pacific Northwest. In this elegantly appointed room, service is warm and engaging, and a meal is an event. The menu focuses on premium ingredients expertly prepared—from wild-caught king salmon from Alaska to sustainably raised beef from Washington State’s Double R Ranch. And, every evening in this venue offers a chance for you to experience the signature recipes of Culinary Council Chef David Burke. Complementing your perfectly prepared meals are boutique wines from the Pacific Northwest and other celebrated vineyards from around the world.

Praised by Condé Nast Traveler for cuisine “that rivals the top restaurants on land,” Tamarind is the perfect place to explore the culinary traditions of Southeast Asia, China and Japan. The menu, which honors the elements of water, wood, fire and earth, features such exotic fare as wok-seared lobster, barramundi (Asian sea bass) in banana leaf and sushi, accompanied by chilled or heated sake. And, try specialty sushi created in collaboration with Culinary Council member and Master Sushi Chef, Andy Matsuda.

For an elegant breakfast, leisurely lunch or unforgettable multi-course dinner, The Dining Room is your destination. Behind the scenes, Culinary Council,® an elite team of seven world-renowned chefs, and the talented onboard executive chefs have worked to bring each dish to perfection. For dinner, choose from classics such as Boneless Lamb Loin en Croute, Rosemary Roasted Chicken, as well as regionally inspired cuisine and artfully prepared vegetarian dishes. Enrich your journey with an extensive selection of wines, carefully selected by Wine Curator, world-renowned wine critic James Suckling.

America's Test Kitchen

B.B. King's Blues Club

Lincoln Center Stage

Screening Room

The Mainstage

BBC Earth Experiences

Club HAL

Digital Workshop

Gallery Walk

Movies On Board

Billboard Onboard

Crow's Nest

Explorer's Lounge

Gallery Bar

Neptune Lounge

Ocean Bar

Pinnacle Bar

Tamarind Bar

Casino

Fitness Centre

Greenhouse Treatment Room

Hydro Pool

Lido Pool

Onboard Shopping

Art Classes

Holland America Line guests can experience America’s Test Kitchen’s enticing array of live onboard cooking shows and hands-on workshops. Learn foolproof techniques and user-friendly recipes for making delectable dishes with confidence. Designed exclusively with Holland America Line, this new culinary programming is currently available on select ships.

Stage Shows

Direct from Beale Street, B.B. King's All Stars bring the best of Memphis music to sea. From funky and fast to soulful and smooth, this eight-piece band performs in the B.B. King's Blues Club in the Queen’s Lounge where you can enjoy specialty cocktails like the Lucille and Rock Me Baby.

In an exclusive partnership with the world’s leading center for the performing arts, we proudly present Lincoln Center Stage, showcasing outstanding musicians performing multiple programs of chamber music most evenings, as well as afternoon recitals during leisurely days at sea.

Showcasing comedy, song, dance and more, the Mainstage presents myriad performances and presentations to entertain and inform throughout your voyage, including Holland America Line exclusives such as the BBC Earth Experiences live show Planet Earth II in Concert.

Activites and Adventure

HAL has partnered with BBC Earth to bring you unforgettable new ways to experience the world's natural wonders. Through the innovative and breathtaking programming, guests will be taken closer to the ocean and the natural world through a groundbreaking concert, films, game shows, trivia, children's activities, and feature cruises.

Holland America Line's youth activities program, Club HAL, offers an array of entertaining events for kids and teens ages 3-17, supervised by a full-time, professionally trained staff. They'll have an opportunity to join other kids their age for arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. Club HAL is offered on board all ships except for ms Prinsendam.

Tweens Programs (Ages 7-12) - From ice-cream eating contests to gaming tournaments and theme parties, tweens will have plenty to enjoy. There’s also a BBC Earth Experiences Amazing and Awesome Fact Show designed just for them!

Club HAL activities are available from 8 a.m. to 4 p.m. on port days. Lunch is available for participants between the hours of 11 a.m. and 1 p.m. Children must be registered and signed into and out of programming by a parent or guardian.

Special Needs

Children with special needs are invited to attend Club HAL activities based on their chronological age; HAL staff is trained to work with special needs children.

Safety Comes First

Safety is HAL primary concern and strict policies are in place for effective supervision. Adult guests are not permitted to remain in Club HAL unless attending to a special-needs child.

Drop by the Digital Workshop powered by Windows and learn new technical skills taught by Microsoft-trained hosts. These complimentary small-group sessions, designed for all abilities, translate the latest technology into useful tips everyone can use. Each stand-alone session takes place in HAL dedicated Digital Workshop, equipped with the latest technology. From photo editing and movie/slide show creation, PC organization, Cloud Storage and security, choose to attend all or drop in as you please. Each session is offered several times throughout your cruise.

Bars and Lounges

Fifty years of chart-topping hits rock the house as two pianists play music that you know and love. It’s all part of Billboard Onboard, an interactive experience made possible by a partnership with Billboard, the leading global destination for charts, news, trends and innovation in music. Between nightly sets, guests are part of the show as they sing and play along with trivia questions presented on screens throughout the room.

Holland America Line offers you a wide selection of lounges onboard. The panoramic view takes center stage in The Crow's Nest at the top of the ship, where you can relax just about any time of day and enjoy your favorite drink.

This sophisticated venue is adorned with an eclectic and whimsical mix of artwork including portraits, landscapes, still life and abstract pieces. Order your favorite cocktail or try one from HAL's signature cocktail menu created in partnership with Master Mixologist Dale DeGroff, a James Beard “Who’s Who” inductee.

At your service is the Neptune Lounge's Concierge, exclusively available to Penthouse and Deluxe Verandah Suite guests. Relax here over breakfast pastries with your favourite newspaper, or gather for evening hors d'oeuvres and cocktails in this timeless, genteel setting.

As the first of its kind on any of their ships, learn about wine regions, cultures or how difficult it can be to grow certain temperamental grapes, while tasting some of the finest wines from around the world.

Which is more delightful: the apple-pear saketini in your chilled glass or views of the sun going down in a crimson blaze? Enjoy both in this stylish hideaway – your destination for panoramic views and exotic cocktails, and just one of the wide selection of lounges and gathering places on board.

Sports and Spa

Work out on the high seas in a state-of-the-art fitness centre complete with machines, free weights, cardio equipment and a personal training consultant. Afterwards, re-hydrate yourself at the juice bar. On offer are carrot, apple, pineapple or vegetable blends -- good-for-you nectar of the gods!

Refresh, Relax and Rejuvenate During a leisurely day at sea, few places help you refresh, relax and rejuvenate like the Greenhouse Spa & Salon. This heavenly retreat nurtures every aspect of your well-being with renowned spa rituals and healing touches. In the spa, pamper your skin with facial treatments featuring premium, naturally sourced ingredients. Nurture your body, too, with massage treatments employing time-honored, hands-on massage techniques gleaned from around the world.

Swimming

Warm days with light, salty breezes are made for lounging poolside with an icy beverage in one hand and an epic novel in the other. Does this count as doing something or doing nothing? You'll soon know...

Shopping

Enjoy a wide variety of duty-free shopping in the Signature Shops such as Merabella, a luxury jewelry boutique featuring high-end watches and pieces from noted designers.

Ship info

Launching her maiden voyage in July of 2008, the ms Eurodam marks Holland America Line's new Signature-class ships. The ms Eurodam furthers the evolution of the sophisticated mid-sized ships with 11 passenger decks, a new topside Pan-Asian restaurant and lounge surrounded by panoramic views, an Explorer's Lounge bar, a new Italian restaurant adjacent to the Lido, elegant luxury jewelry boutique, new atrium bar area, an enhanced and reconfigured show lounge and a new photographic and imaging center. On the technical side, the ms Eurodam features the latest state-of-the-art navigation and safety systems. The ship is powered by six diesel generators and propelled by the latest Azipod propulsion technology.

Frequently asked questions

Cruising is such a great value holiday as your fare includes accommodations, all main meals onboard ship, onboard daytime activities, and night-time entertainment including live stage shows. One reason cruising is good value is because you'll know what most of your holiday will cost before you go. Generally your only extra onboard expenses could be your beverages (though these are sometimes included on luxury ships), optional shore excursions, personal services such as spa treatments, and any purchases at the gift and duty free shops.

All your main meals are included on a cruise. Typically for breakfast, lunch and dinner there is an a la carte option (order from a menu) or a buffet option. There is so much choice available, and the food is excellent. However, your cruise doesn't always just include these 3 main meals. You can in fact eat non-stop for 24 hours a day if you like.

Most cruise lines also offer specialty dining as an alternative option to the main restaurants. There is typically a small cover charge for this. However, the food is well worth it, and the specialty restaurants are normally smaller and more intimate than the main restaurants so they make for a great place to celebrate a special occasion.

The entertainment on board comes in many different styles and formats but is always included in the cruise fare. In the evening there are shows in the main show lounge (except small ship cruising). Typically there are two sessions a night so, depending on your dinner time, you can always catch the show. The style of these shows changes daily. Some nights it will include all of the ship’s entertainment crew with a Las Vegas style production. Other nights there may be a guest entertainer or comedian. There is something for everyone.

The entertainment doesn't stop with the nightly performances. Each night the ship provides a newsletter detailing all the activities that will take place the following day. These activities may include dance classes, arts and crafts, table tennis, live music, tournaments, trivia quizzes, recent release movies, and other deck games and deck parties. The great thing about a cruise is that you can do as much or as little as you like. If your idea of a holiday is sitting back with a good book, you can do that. If you like to be entertained there is no shortage of entertainment.

One of the main reasons for a cruise making such a great family holiday is the “kids club” facilities offered on board, and they are all included in your cruise fare. Typically the kids clubs are broken into 3 different age groups - 3 to 6 years, 7 to 12 years, and 13 – 17 years. In these dedicated children’s facilities they are looked after by trained staff and the facilities are open from 9am – 10pm. Parents can check their children into the “kids club” whenever it suits them. Children love these facilities as it is “their space” aboard the ship.

NB Each cruise line has limited space on board the ship for children as the kids club facilities can cater for a limited number of children, and any child booked onto a cruise has access to the kids club. If you are planning on taking a cruise during the school holidays then you need to book early as the children's space will sell out. Also, while most cruise lines have kids club facilities there are some exceptions (not common) so you should check this at time of booking.

The chances are you will not get seasick. On a cruise most people do not suffer from motion sickness. However, if you are going to get seasick then it is likely to happen in the first 24 hours. If you limit the amount of alcohol you consume and activities you do in the first 24 hours you can reduce the chance of this happening. Another thing you can do is select a midship cabin on a lower deck. A cabin in the middle of the ship (midship) will experience the least amount of movement.

There are a number of other precautions/medications you can take, and these can be purchased before you travel at a pharmacy or health shop. Otherwise you can buy them on board.

The best thing you can do if you feel seasick is visit the ship’s doctor. They can give you an injection that will give you relief from your seasickness within 30 minutes. You have planned and saved for your holiday, don't ruin it by feeling sick. Visit the doctor for the injection and get it treated straight away. If you have travel insurance then you can claim this back.

IMPORTANT: A visit to the doctor on board will cost you money so we strongly recommend you get travel insurance before you depart on your holiday.

Terms and conditions for this cruise

Frequently Asked Questions

Shore excursions are pre-organised tours & sightseeing options that you purchase on board for when your ship is in a port of call. Every ship has a “Shore Ex” desk with qualified staff who can advise you of different excursions available, what’s best to do and generally help you with information on the particular region your ship is visiting.

Shore excursions can be booked on board your ship however some cruise lines allow you to pre-book and pay for excursions online. If there is a tour you really want to do then we recommend you pre-book it as popular tours do sell out.

Shore excursions are not compulsory, you are free to go ashore and return to the ship as many times as you like.

When you go ashore it is important to note:
You must take your cruise I.D. card (ticket) as proof for re-embarking.
The city or town you are visiting may not be close to the port where the ship is docked, cruise lines normally organise shuttle buses (at a minimal charge) throughout the day to and from the city centre.
You must return to the ship at the stipulated time as the ship WILL NOT wait for late passengers.

Tour costs vary depending on the activity, itinerary and inclusions. There is always a wide variety on offer for all age groups and abilities that can start from as little as $25.

Sometimes you can book your tour, when you arrive at your port, direct from the operator at a much cheaper price. However, this comes with a buyer beware warning. The operators used by the cruise line are trusted professionals so you will not be ripped off. Also, if something goes wrong on your tour, the cruise line knows where you are and will take the necessary steps to pick you up if your vehicle has broken down. In extreme cases they will even hold the ship's departure for you if you are late returning from a tour booked through the ship. They will not wait if you go direct through the operator, as they will not know where you are.

Unlike airlines, there are no luggage restrictions on a cruise. However you need to consider that you need to store it in your cabin for your holiday. There is plenty of storage space in your cabin but if you are travelling in a quad cabin you may want to impose your own restrictions.

NB It is important to remember that airlines have different luggage restrictions, so if you are flying either pre or post cruise then you may want to keep within their allowances.

Cruise lines around the world do not all operate using the same onboard currency. The currency varies from cruise line to cruise line with the most common currency being US dollars. P&O Cruises Australia, Carnival Spirit and the Sun and Dawn Princess all use Australian dollars as their onboard currency.

Cruising is a cashless society which means when you purchase anything on board you do not pay for it in cash. When you board the ship it is like checking into a hotel, you can either give a credit card imprint or the cruise line will take a cash deposit of approximately $300. You are then given a “cruise card”. Your cruise card is your door key (on most ships), has your dinner table number on it (for traditional dining), and it is used for making any purchases aboard.

When you make a purchase with your cruise card, it is swiped and a receipt is printed that you will need to sign. The cost of the purchase is then added to your onboard account which you settle at the end of your cruise.

Many cruises on our websites come with onboard credits. This could be from a special promotion that is being run by the cruise line or because of the relationship we have with the cruise lines that allows us to select certain cruises to receive onboard credit. The amount of onboard credit does normally depend on the length of the cruise.

If your reservation receives onboard credit we will confirm this with you in writing and then your onboard account will automatically be in credit for the amount we have confirmed to you. This credit can be used towards any onboard expenditure that is charged back to your cabin. It is important to note that if you do not spend all of your onboard credit it will not be refunded to you in cash so it is best you spend it all while on board.

Tipping/gratuities are a big issue for a lot of Australasian cruise passengers as it is not our custom to reward good service in this way. What cruise passengers need to consider is that outside of Australasia, the remuneration for personnel in the service industry is quite low. Hence, to keep up a high standard, employees have the incentive of earning additional income via the tips they receive. At the end of the day, how much you tip is up to you.

The most common way cruise lines suggest tipping, is that they add a suggested amount to your daily onboard account. You can choose to keep that on your account or you can ask the purser to remove it. This suggested amount is divided out amongst your cabin steward, your dinner waiter, your assistant waiter, your wine steward, and maitre d’.

Some cruise lines ask passengers to wait until the end of the cruise and they discreetly leave an envelope in your cabin in which to place the appropriate amount. Some cruise lines state that the fare you have paid includes gratuities. Some cruise lines ask that you pre-pay the gratuities with your cruise fare prior to your holiday departure.

Again, the amount you tip is up to you (unless it is prepaid) and it isn't intended to have a negative impact on your holiday. Do what feels most comfortable to you.

The rules surrounding where you can smoke on board a cruise ship vary from cruise line to cruise line. However, none have taken steps to ban smoking completely. Most only allow smoking in designated areas on the open decks. Many have banned smoking on cabin balconies as this poses a fire risk.

Many cruise lines have rules restricting you from taking your own alcohol on board your cruise ship. If you have pre purchased duty free alcohol the ship will take it off you when you board and store it away for you. This alcohol will be delivered to your cabin the night before you disembark. The same applies if you purchase it when you are in port. Any purchases made on board will also be delivered the night before you disembark.

However, Princess Cruises will allow you to bring a bottle of wine aboard which you can drink at dinner or in your cabin.

These restrictions were put in place to create a safer environment on board your cruise ship, where people drink within a controlled drinking environment.