*{ Uk calls centre(s) - BT Backhaul - Single static ip option - usual downside of arbors to shape/throttle if the network is out of balance ---- Although VPN ports are classed the same as VoIP "titanium" }

.I think Plusnet are one of the decent big isp's and are quite well respected.Not sure where their support lines are,I have heard some are based in South Africa and also the UK(please correct me if I'm wrong)

100% UK. Their Head Office is Sheffield and last year they opened a new call centre in Leeds. Call waiting times arent too good atm though unless you ring late at night.

Has anyone used them and if so what is support like please? I want to put ADSL on a spare line in here at as little cost as possible, and 2 years is a great offer...

no idea, but if its just for a backup line then its probably worth a punt.

Well about two hours after looking at his and posting here, I received a mail from BT saying my line rental advance annual payment expired in three weeks time And it takes three weeks to set up the new provider so I ordered the std ADSL package (I used to get about 9 on this same line in the past). I'll let you know how it goes and put it on MDWS once up....