My Ooredoo App

Overview

Introducing our new and improved My Ooredoo app!
With better design features for you to have a smoother experience:

Our new version allows you to see some of our latest promotions the moment you enter the app

You can also better manage your account even more easily, and see all your data, SMS, and voice balance even clearer.

Keep yourself entertained with our new FunZone section - where you can have all the entertainment services (Games, videos, Music, Sports, Education, & Apps) in one place!

With My Ooredoo App, you can:

Keep track of your Ooredoo account balance

Top Up your own number/another number and Transfer balance

Buy our packs and services

Get Special Offers for app users only

Check your active packages

Enjoy all entertainment services in FunZone

Ask everything about Ooredoo on Live Chat

Call 234 directly from the app

Reserve Any Number you like

Locate our stores and many more

Low Balance options

If you are an existing user, you can upgrade your app to get better design features via:

Download the App here

If you are a new user, you can download the My Ooredoo app for free by dialing *565# today!

FAQ

How do I install the “My Ooredoo App” on my mobile?

Download the App here for free

Download the App here

Accept the requested app permissions

Complete the installation

Is the app available in Myanmar language?

Yes My Ooredoo App is available both in English and Myanmar. “My Ooredoo App” display language can be changed directly from the slider bar on the App home screen.

Is my device compatible with the “My Ooredoo App ”?

If you are using a handset which has iOS version 7.0 or above and Android version 4.1 and above, “My Ooredoo App” is compatible with your handset.

Can the existing customers upgrade the App?

Yes they can. They will get a notification from the respective App store that there is a newer version for them to upgrade. If the customer has installed the app from any other sources they can uninstall the App and download the latest version from Ooredoo Zone (Free of charge), Google Play store and Apple App store.

Do I get charged for using this application on 3G?

My Ooredoo app usage on Ooredoo 3G network will be free of charge.

What is Login Free Access?

If you are on Ooredoo 3G network you do not require to enter any user name or password to login to the application. Application will automatically authenticate your mobile number (silent authentication) and log you in to the application using the mobile number that you are using on the handset. This is called Login Free Access or Silent Authentication.

If I change my password on the My Ooredoo App will that be applicable for other Ooredoo Selfcare services?

Yes. This password will be the same for Ooredoo Selfcare Web Portal as well.