More families of missing women are coming forward and searching for answers as police search for more bones on the West Mesa.

Crews have unearthed the remains of 13 people over the past month, but they've only identified three victims.

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Police said they're hoping a new tip line will help them ID the remaining 10 victims. Officers will start taking calls at 1-877-SOLV-APD or 1-877-765-8273 beginning Wednesday morning.

Bone fragments were found on the West Mesa Tuesday. Police said they are trying to link those bone fragments to specific victims.

In the meantime, so many families of missing women said they are in agony and wonder if their loved ones wound up among the buried bodies.

That was the case for Cinnamon Elk's family.

Elk's mother Diana, who didn't want to give her last name, said "This is a nightmare."

Diana said her daughter, Cinnamon, was a perfect child.

"That's how I remember her," Diana said. "That's what I want."

But in her teenage years, she took the wrong path.

"My daughter probably has a rap sheet as long as her arm," Diana said.

She fell into a life of drugs and crime and missed out on raising her own two children.

"This is not what I brought up my daughter to be," Diana said.

Then, the summer of 2004 came.

"She did not call me for my birthday. She always called," Diana said.

Weeks turned to months with no word. In December 2004, Elk's mother filed a police report.

One of the only significant developments she said she received several calls from people she did not know and they left her with a chilling message about her daughter.

"That it was for sure that she was dead," Diana said. "I don't want to go into the gruesome details."

Now Diana said she is focused on the crime scene where police have unearthed 13 bodies.

"Every time they find a body you think, 'Oh dear, is this it?'" Diana said.

The police chief said they are looking at women who may have lived high-risk lifestyles and Elk went missing in the time frame investigators are focusing on.

It's enough to give this mother hope that she'll finally find some answers.

"I would like to have my daughter's body back, what's left," Diana said.

Medical investigators are working to identify remains, but said it is difficult because the bones are old and many of the missing women do not have dental records.

The FBI is helping APD with the case.

The FBI has a team that specializes in serial killers and they are already working on this case to see if findings fit the profile of a serial killer. They are also comparing the West Mesa crime scene to see if it connects to any other cases nationwide.