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There are many times in which I need to remote control a computer but a user is signed into it. I cannot tell if the user just didn't sign out or actively using the computer so have to take the risk of remote controlling the computer and hope they aren't mid-use. It would be such a huge benefit to be able to tell if a computer is an idle state or not. Another way around this would be to show a preview of the computer so that you can see if they are working without interrupting them.

Even if a server doesn't have vPro, it most likely has some type of virtual KVM system, such as iDRAC (Dell), iLO (HP), or IMM (generic). It would be great if GoverLAN integrate access for these into the product. It would give us another viable option for accessing BIOS-level configs, ISO mounting/OS deployment, etc, from a centralized console, instead of using a separate out of band method.

Store and auto enter SSH credentials.
I would like to see the credential manager store SSH credentials so that devices with with a default SSH action auto login when opened the same way that devices with RDP auto login.

Allow companies to brand the Remote Assistance interface, either with their own prompts, their own logo, or both. It can make all the difference if a user is trying to confirm the *validity* of the remote control request if the company their working with provides something with their own logo.

If you need to grant access (TeamViewer) to any of your company computers or servers for external support we should be able to sent a TOKEN to them and give Access to the device or user that haves the need. I am an IT Manager but I also need support from others. So why I have to use TeamViewer for example and not Goverlan?

This will allow a shortcut or executable to be placed on the Public Desktop for every computer in a Lab, for instance. Rather than creating a scope action for simple tasks, this would save a lot of time.