About LinkedIn: “I don’t even ask for someones resume any more I usually ask can you send me your LinkedIn profile. It gives me a little bit of social proof”
Time Mark: 07:30 – Direct link to this location:http://youtu.be/hmOY2ZquKWM?t=07m40s

My attempt to define the Hummingbird update and how it relates to Google reputation management.
Time Mark: 10:56 – Direct link to this location:http://youtu.be/hmOY2ZquKWM?t=10m56s

The steps of responding to negative reviews – When dealing with negative review consider blending with the customer first.
Time Mark: 23:43 – Direct link to this location:http://youtu.be/hmOY2ZquKWM?t=23m44s