The Standard

Best BPO companies awarded

At the 8th International ICT Awards Philippines 2014 gala night, Accenture, Inc. was awarded as Best Company of the Year. The company was also this year’s runner-up for Best Employer of the Year award that was bagged by SPI Global.

Convergys building

The BPO Company of the Year award recognizes all aspects of business management excellence, such as financial and operational performance, depth and breadth of services, client and employee growth, company leadership, and social responsibility.

This year, Convergys Philippines Services was elevated to the Best Employer of the Year Hall of Fame.

Convergys Corp., a global leader in customer management and the Philippines’ largest private employer, has won the BPO Company of the Year award at the 2013 International ICT Awards.

Convergys has been a consistent finalist in the International ICT Awards. It has bagged the BPO Employer of the Year award three times.

From a single contact center in Manila in 2003, Convergys has grown with over 32,000 employees working in 18 contact center facilities across the country.

Held annually, the International ICT Awards Philippines is organized by the Business Processing Association of the Philippines and the Canadian Chamber of Commerce. The awards recognizes and promotes the achievements and excellence in organizations and individuals based in the Philippines who have made valuable contributions to the IT-Business Process Management (IT-BPM) industry and international business community. The award nights also highlights the Philippines on the global map of IT-BPM industry with Filipinos demonstrating world-class quality and performance.

Judging was conducted by a panel composed of industry and government leaders.

The International ICT Awards Philippines promotes the Philippine branding as the world’s Destination of Choice for IT-BPM companies, the achievements and excellence in the IT-BPM industry in the country, IT-BPM opportunities in the local industry and Filipino talents, and the recognition of the outstanding performance and contributions by companies and individuals in the ICT community.

The Philippines has emerged as one of the world’s fastest growing destinations for IT-Business Process Management. As a result, the country has also become the dominant player in this field in the booming ICT industry within the Asia Pacific region.

The International ICT Awards Philippines 2014 winners are: Accenture, Inc., Best Company of the Year; Cognizant Technology Solutions Philippines, Inc., runner-up; SPI Global, Best Employer of the Year; runner-up: Accenture, Inc., runner-up; Pointwest Technologies Corp., Best Filipino-owned Company of the Year; i-Tech Global Business Solutions, Inc., runner-up; Lexmark Cebu Shared Service Center, Best Global In-house Center of the Year; Global Business & Finance Services (GBHS)-SunPower, runner-up; Maersk Global Services Centers (Phils.) Ltd., Most Innovative Company of the Year; Lexmark Research and Development Center, runner-up; MicroSourcing, Best Non-Voice Excellence Company of the Year; Maersk Global Services Centers (Phils.) Ltd., runner-up; The Results Companies, Best Voice Excellence Company of the Year; Atty. Jocelle Batapa-Sigue, Individual Contributor of the Year; and Convergys Philippines Services, Hall of Fame Award – Best Employer of the Year.

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