I placed an ad here on TS.com in early April searching for a PW 800+ loader. A gentleman here sent me a private email offering a machine. We came to terms on price and shipping and I sent him the money. He in turn did his part and shipped the loader.

It arrived at my office damaged beyond repair, the cast base was broken, the primer feed assembly and track was torn off and several other pieces and parts on the machine were broken off. I promptly notified UPS about a damage claim and they came the next day and took the loader back.

The short story is this.... The machine was returned to the seller in early May, it is my understanding that UPS is going to pay him for the damage but I don't know for sure because they can only talk to the seller, not the receiver of the item so they won't talk to me. So, I don't have the broken loader or my money back. The seller won't answer or return my phone calls. I have talked to his wife, who is a very nice, sweet lady, multiple times but he won't come to the phone and won't return my emails or phone calls.

I feel like I am getting the shaft. I hope this man gets his money back from UPS but to be honest, that is his problem, not mine. I should have had my money returned long ago.

Am I wrong about this? Am I being unfair? I don't want to mention his name right out of the gate, I am hoping he will read this post and realize that enough is enough. What do you guys think?

By all means he should refund your money now. It will take UPS a long time to settle but that is his prob. Same thing happened to me but a good seller on here "BILLGRILL" did the right thing and sent me a refund. Most sellers on here would do the same

Sad to say he has his broken reloader back and your money. He will hold that money until he gets re-imbursed from UPS . Not the way a good deal should go down . Why he doesn`t call you makes me very suspicious of who this person is you have dealt with .

ljutic111--You might be right but failure to get on the phone like a grown MAN is just pathetic. What a little twerp. Perhaps had he answered one of the calls and explained this to the OP he would not have had to make such a thread. Communication is key even when things don't go as planned. Would like to know his side but he will probably have his wife do that too.

These are the people that give the Buy/Sell here a bad name. Why hide like a scared little girl?

I have called his home at least ten times. Sent half a dozen emails and a very polite private message early this morning to which I have still gotten no response. Yesterday his wife said he was out in the yard and that she couldn't find him.

This man is probably 70 I would guess and I am sure is a nice fellow. I think he will send my money back IF ( yes IF ) he gets paid back by UPS. Thats just not right in my book.

After 10 calls and many emails it's fairly evident the man doesn't want to talk with you about anything Paul. Nice as his wife is, possibly they are total opposites? If others knew his name, shooters at his club might remind him also if they knew the circumstances? He already has your loader cash, waiting for more before he makes things right with you is way outa the bounds of fairness! Let his friends know!!

Rick--I think you mean "incorrectly". Thats UPS's main scapegoat answer. I worked 12 years in shipping/receiving for a company. They like to claim items were packed poorly so they can avoid payment. We had a great regional agent that helped us collect when they played this game. If the seller had not packaged the loader properly he should man up and pay the OP promptly. What a weasel not to just talk things over. He's probably hiding under the bed.

Without insurance, UPS will only go up to $100 if at all. I had a custom 2-piece fly rod show up in five pieces. Seller didn't insure, but was man enough to make it right by me. UPS customer service was a joke - all I got was the company line all the way. Good luck. The seller should return your money. If he asked if you wanted insurance and you refused, then that's another story but it doesn't sound like that happened. Always insure anything over $100. My $0.02 -Bob.

I have called his home at least ten times. Sent half a dozen emails and a very polite private message early this morning to which I have still gotten no response. Yesterday his wife said he was out in the yard and that she couldn't find him.

This man is probably 70 I would guess and I am sure is a nice fellow. I think he will send my money back IF ( yes IF ) he gets paid back by UPS. Thats just not right in my book.

After 10 calls and many emails it's fairly evident the man doesn't want to talk with you about anything Paul. Nice as his wife is, possibly they are total opposites? If others knew his name, shooters at his club might remind him also if they knew the circumstances? He already has your loader cash, waiting for more before he makes things right with you is way outa the bounds of fairness! Let his friends know!!