I'm baffled. My daughter downloaded this hijacker while trying to view a video (probably of puppies or whatever 11 year olds watch) and it has grabbed hold of IE and I can't find it. Hitman can't, Malwarebytes can't, AVG can't CC Cleaner...same thing.

I went into regedit, found as many "conduit" and Vgrabber lines as I could and deleted everything, but the damn thing still changes the homepage to this conduit search page. I've done all the other obvious things like checking the BHOs and extensions etc. and nothing shows up.

Get your antivirus program up to date and boot into Safe Mode. Note that some viruses can hide themselves from your antivirus program in normal mode, so you really need to scan in Safe Mode. To get into Safe Mode when you first power up, hit F8 about once a second until you get the menu and select Safe Mode. Then run a full system scan.- Microsoft has suggestions and offerings at http://windows.microsoft.com/en-US/windows7/how-do-I-remove-a-computer-virus- MS forum moderator Keith has some suggestions along this line at http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-explorer-has-stopped-working/6ab02526-5071-4dcc-895f-d90202bad8b3- If that fixes it, fine. If not, use System Restore to go back to a date prior to the beginning of the problem. To run System Restore, click Start -> Programs -> Accessories -> System Tools -> System Restore. Click the box that says Show more restore points. - You can check for corrupted system files. Open an administrator command prompt and run SFC if the above doesn't help. Click START, then type CMD in the search box, right-click CMD.EXE and click Run as administrator. Then from the command prompt type sfc /scannow.- Finally if all else fails, you can check the rather cryptic system event log. To do that click Start -> Control Panel -> Administrative Tools -> Event Viewer. Once in Event Viewer click on the system log and scroll through the entries looking for those flagged "error" to see if you can find hints as to where the problem could be. ` When you get your system back in good working order, I urge you to back your system up to an external hard drive and make regular periodic updates to it.- I hope this helps. Good luck.

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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

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