Payments

CUSTOM LISTINGS:
Immediate payment is appreciated and completed within 24 hours. Your order will be cancelled without further notice after the 24 hour period.

TAXES:
Sales tax rate for Arizona @ 8.7%

Shipping from United States

**IMPORTANT: We want you to receive your order in a timely manner, help us by having your current shipping address at Etsy/PayPal. Please take a few minutes to review and update it if necessary before you submit your order***

DELIVERY TIMEFRAME:
Arizona - next day to 2 days, U.S 3-7 days. International - varies (7-40 days).
These are USPS estimates only, not guaranteed. We are not responsible for delays caused by USPS, inclement weather or international shipping delays. Do allow extra days for international packages to clear Customs and get delivered, Check the postmark date on your package before leaving neutral or negative shipping feedback.

PACKAGE TRACKING: USPS Online tracking includes ACCEPTANCE scan at various USPS sorting facilities and when it arrives/departs at the destination post office. Limited tracking for international parcels.

RATES:
By submitting your order you are agreeing with our posted rates. Our shop uses current USPS shipping rates plus a small handling fee for envelopes/packaging material to ensure your order is packed carefully & shipped safely.

MULTIPLE ITEMS + COMBINED SHIPPING:
Multiple items can be shipped together. We will find the best method to ship your order and shipping overages over $3.00 will be refunded. Or simply send us your order list and we can we can set up a special listing with the best combined shipping rate.

INTERNATIONAL SHIPPING:
*IMPORTANT* We have changed our international shipping policies in keeping with the current international Postal policies and returned charges effective August 2016.

1. IMPORT/CUSTOMS TAX:
You as an importer is responsible in paying any tax/VAT/import/handling fees levied by your government. Consult your local Customs department to learn more about these fees.

2. First Class International Mail or PM envelopes is limited to 4 pounds (1.8 kg) per envelope. Priority box for larger orders can be arranged by contacting us.

3. Tracking is available to a few select countries. Others may have partial tracking up to the U.S exit point.

4. Insurance is available at additional cost. Please contact us if you need to insure your package. The cost is $1 USD for package value < $100 USD. Add $ 1 USD per additional $100 in value.

5. Any returned parcels due to wrong address, undeliverable or simply uncollected due to your local postal mistakes or you not picking it up will incur the following: 15% restocking fee, returned postage charged by the international postal office plus other additional costs such as import fees charged by the U.S Customs to collect your returned parcel. All the above fees will be deducted from your payment then any remaining funds will be refunded to you via the payment method you'd used.

6. If within 2 weeks of shipping time you have not receive anything in the mail please contact your local post depot. Once the package is in international mail streams we may not be able to trace it using the U.S Postal website. But your local post depot may be able to check the status of package using their own postal tracking system.

Refunds

TERMS:
1. Domestic U.S .
Patterns and packaged items are not returnable. Only fabrics are returnable and must be in resellable condition - new, unused, uncut and unwashed. Please contact me within 7 days of receiving your order. Authorize returns only, you will not be refunded without proper authorization from us. Buyer will pay return shipping and no refunds on original shipping cost. Must be returned within 10 business days of receiving your item. All returns and cancellations will incur additional 10% restocking + $3 processing fees.

2. International purchases are not returnable due to the re-shipping time and high cost.

3. Damaged or lost parcel: We are not responsible for packages lost or damaged due to postal service negligence or act of nature. Although we pack your order carefully to survive the rough handling during shipping, please get insurance if you want full coverage for your package. Insurance is only $1 per $100 in value through Etsy's partner, Shipinsurance. Please contact us before you buy so we can add it to your order. Domestic Priority/Express U.S mail may include limited coverage, however filing claim through USPS can be extremely slow and time consuming.

4. Insurance claim: Only insured parcels are eligible for refunds or my store credit. We can process it once proper documents are obtained which includes your signed affidavit. The insurance company or the U.S Postal Service fraud prevention office will investigate your claim. Typically it takes 3-4 weeks for them to investigate and process a claim.

Additional

CUSTOM ORDERS:
If you wish to purchase a combination or different amount of fabrics not listed in the shop please contact us with your request. Minimum total for a custom listing is 1 yard, minimum cut of each fabric is 1/2 yard except for panel fabrics that are only available in 1 panel increments.

Custom order/listing:
Immediate payment is required within 24 hours. Please note some items have limited availability, you may want to pay immediately before the item is sold out. After the deadline we cannot guarantee you the availability of your items. We will however work with you to find similar fabric for replacement.

COLORS:
Colors represented in the images of fabrics might be slightly different from the actual colors of fabric you will receive. One reason may be due to differences in computer screens and settings. Textile companies use several fabric mills to produce a particular collection, so slight color variations may occur.

Returned Packages:
On the rare occasion the U.S Postal returned your package due to wrong address, old address, etc., buyer will pay shipping charges have the package reshipped to a new address. Effective August 28 2016, International postal service has start charging senders ( sellers ) to retrieve returned parcels, therefore In addition all international returns will incur returned postage from the international location back to the U.S.

SWATCHES/SAMPLES:
Due to limited stock we do not send out fabric samples or swatches.