In Part I we introduced the importance of Continual Improvement as one of the management principles and a fundamental component of any management system. In Part 2 we’ve got 3 more suggestions to share…

Human history is rife with examples of organizations that ignored key principles of quality management. This series presents some of the most significant quality failures of recent times, starting with what may be the biggest of all…

Part 2 of the article series by Michael Haycock.- I was not a very good student in high school. (That was back when the earth was still cooling.) Anyway, I did enjoy history and literature. One of my favorite authors – Jack London – told a “cold” and tragic short story “To Build a Fire.”…

The “gnomes” in Switzerland have been busy again. Actually, these are real people just like you and I (I think) who are identifying what are considered to be global “best practices” – and to have their approval – we have to carry out their expectations. Here’s a start…

Do you recall the “Leaping Frog” problem from grade school math? A frog starts in the centre of a pond and tries to hop out, but each leap covers just half the remaining distance to the edge of the pond. Will the frog ever reach land? The answer, of course, is “no”. Although in time he will come frustratingly close, he will always leap just half the distance and will never reach his goal.

In the quality business, we work on a similar principle, but with a strikingly more optimistic outlook…

In Part 1 we laid some groundwork by reminding ourselves that emergency and risk management, at a basic level, involves identifying and evaluating risks…and then making plans to prevent, mitigate or respond.
Here in Part 2 we’ll look at a simple methodology to provide just a little structure to these activities…

IATF 16949:2016 has been released and ISO/TS 16949:2009 is now officially in the process of being replaced. In Part 1 of this subject we introduced the What, Why and When…and here in Part 2 we’ll talk a little bit more about How you can make the transition…

The ISO 9001:2015 international standard was officially released in September 2015, and organizations have 3 full years from the date of release to update their QMS to the new requirements. When transitioning to the new version, organizations may consider the following action plan…