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Returned home.No meter key has been received in the post today. Customer service busy and then not responding Called the emergency number and was given a number for Actavo and left a voicemail. Can anyone advise?

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Actavo is a smart meter installer. I think you need SP customer service but they don’t operate on Sunday. You have to wait until Monday. Are you in the middle of a smart meter installation? If you have an online account you might be able to pay on line and make the meter work. Smart meter PAYG does not use keys, you update on line.Sorry can’t help any more, it might be a cold weekend for you.