Archives: January 2013

When you are troubleshooting, the rule is if you've checked the obvious possibilities and still haven't solved the problem, it's time to expand to the unlikely ones. This is true even if the evidence would seem to rule out a possibility or if what you have for facts seem to… Read more

Jorge Segarra (blog | twitter) was giving a presentation and he remarked on how the SQL Server Management Studio shortcuts have the same name. If you're like most of us, you're working with multiple versions of SQL Server and have to have multiple versions of the tools installed… Read more

As a worker ininformation technology, I’ve always been a big proponent of studying systems when they are working. I’ve also said that doing so helps me immensely when troubleshooting. However, I’ve never studied why that’s true. There’s a scientific explanation… Read more

Most folks make New Year's resolutions of things they want to do over the course of the next 364/365 days. Let me challenge you not to do that. Most of the time when folks make resolutions, they are simple, wishful statements that are effectively meaningless. For instance, "I want to… Read more