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No refunds. Any date transfers need to be notified at least 72 hours before event. Changes are made at AM staff discretion. Kids at the AM mailbox will be checked weekly kids@austmus.gov.au. For any urgent matters phone the AM on 02 9320 6000.

For note: Please arrive at the Museum at least 30 minutes prior to your allocated start time. This is to ensure you have sufficient time to show your Butterfly Tent ticket/s, purchase accomanying Adult ticket/s at Admissions and find program venue on Level 2.

Frequently asked questions:

Can I just buy a ticket for the Butterfly Tent at the Museum? Online bookings recommended. Unsold tickets may be available on the day, however, there is no guarantee of availability.

Do I need to stay for the whole session? Yes. Parents will need to stay for the full 15 minutes.

Can younger or older siblings attend?Yes, however, only children with tickets are allowed to participate.

What happens if I am running late?We will only allow you to attend at your allocated time unless there is availability in other sessions. Please allow enough time so you do not miss out!