I am getting pretty upset here...like it says on the title it keeps stuttering and sometimes it has no sound or both actually. It's not my internet connection, I checked on my crunchyroll phone app. and it works perfectly, I also checked other websites to make sure that it isn't my PC and it's clear and perfect. Any idea how to fix this? the browser i'm currently using is Google Chrome. Thanks

Here's something weird/funny, I don't know what anime it is though
http://www.youtube.com/watch?v=p1mnGkp34w4

First off, I'm sorry that y'all are encountering issues with service. That said it is an area where engineering is focused right now. This includes working on a new Player as well as a new style of streaming for PC and some of our other supported devices.

Also, I do apologize if it has ever looked like we are blaming your computers. We aren't. I can't think of one instance in the templates that my team uses where we say 'Your computer is bonked!'. We have a flow that we go through and try several different things to see if we can bypass issues encountered. This is all in effort to produce a better streaming experience.

The improvements to the player are estimated to be in place by end of Q1 2014.