Comments 13

Hello,
Please try these steps.
1. Deactivate the free version of WP Smush.
2. Access your server via FTP or File Manager through your web host.
3. Navigate to /wp-content/plugins
4. Delete the WP Smush plugin folder that is already there.
5. Download the pro version from this link.https://premium.wpmudev.org/project/wp-smush-pro/
6. Unzip the pro version.
7. Upload the pro version of WP Smush Pro.
8. Activate from the plugins menu.
Can you please confirm if this works for you?

Hello,
Check to make sure that the file you downloaded from the above link is unzipped, then upload it to the /wp-content/plugins directory. If you have a good web host, they should be able to do it for you if you send them the required folder.

I appreciate you helping out. If you can send me a screenshot of WHERE I am meant to upload on my site, and I still don't understand WHAT to upload or how to do it.

"Now, we need to upload the unzipped folder through FTP not the WordPress plugins manager." - This I don't understand.
"Once the unzipped folder is uploaded, you can activate WP Smush Pro from the plugins menu in WordPress." - this I understand.
Thanks :slight_smile:

It seems our priceless member Alex has already taken you through almost entire procedure. Thank you Alex for jumping in!

I understand that you got stuck at "uploading" stage. I think you should be able to do this with "File Manager" tool that should be available via cPanel - the panel used to manage your hosting account.

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