If you need to make a complaint regarding a consumer issue you could get free help to do so through a service like which can help you with template letters and keep a track of correspondence for you.
You can find solicitors at our sister site, LBcompare.co.uk

I am worried - Parking Eye fine

Hi, I hope someone can help as I don't have the money to pay any amount this company ask for. At the beginning of December last year I parked in a local hotel car park as I had a work trial for a part time job with a local children's party entertainer. I waited 15 minutes for her to arrive before purchasing a ticket for two hours, I left ten minutes before the ticket was up and a few days later got a demand for £60 or £100 if I didn't pay within a certain period. The letter has a picture of my car arriving and leaving and I don't deny I was parked there. As I had the ticket I sent this as evidence of payment for the time even though it didn't cover the whole time. I have received a letter back saying 'after investigating there are no vehicle details within the parking system that in anyway resemble your vehicle registration'. I have tried to phone these people but they don't take direct calls unless you are paying their outrageous fines. I have read so many blogs today saying don't communicate with them, ignore them, I just don't know what to do, I am still unemployed and don't have a lot of money, the money I do have is used to keep my car on the road in order to give me more change to apply for jobs away from home. Any advice?

Re: I am worried - Parking Eye fine

just wait for next letter, it will cost them postage, then another until they catch on you know more about the situation than they think = do not panic Mr Mannering, the other treads give the idea what is being said.

Re: I am worried - Parking Eye fine

It's not a fine, it's a speculative invoice which is uneneforceable. Don't get into letter tennis with them as it only encourages them. You can safely ignore their letters, they will get increasingly more demanding and they have a special set of Red Felt Tips they use at times. If you have the time have a read of http://www.legalbeagles.info/forums/...86-Parking-Eye

Re: I am worried - Parking Eye fine

It turns out that I didn't adhere to the hotel car park's T&Cs as I used the wrong pay machine, I used one next to the wall were I parked not the one in the car park, so I did pay for the time I spent in the car park just in the wrong machine. I have received another letter saying they will cancel the fine if I can prove I adhered to the hotel's T&Cs which I can't. I really am fed up, who reads the small print on signs? I thought if I had a ticket I had done my bit. I have no choice but to ignore this letter as I just don't have the money, I shall keep you updated if they take this further, as my son says they would only have to get in line as I don't have anything.

Re: I am worried - Parking Eye fine

Re: I am worried - Parking Eye fine

Originally Posted by Drommond

It turns out that I didn't adhere to the hotel car park's T&Cs as I used the wrong pay machine, I used one next to the wall were I parked not the one in the car park, so I did pay for the time I spent in the car park just in the wrong machine. I have received another letter saying they will cancel the fine if I can prove I adhered to the hotel's T&Cs which I can't. I really am fed up, who reads the small print on signs? I thought if I had a ticket I had done my bit. I have no choice but to ignore this letter as I just don't have the money, I shall keep you updated if they take this further, as my son says they would only have to get in line as I don't have anything.

A friend of mine received a letter from these people because they had overstayed in a car park by 30 minutes. I was about to say ignore them but clearly from post 1 you didn't ignore them. However, its quite interesting what they have said to you in their letter: I have received a letter back saying 'after investigating there are no vehicle details within the parking system that in anyway resemble your vehicle registration'.

If that is the case then you own that said vehicle and they say it does not exist so clearly ignore them because as they have said, it's not your car there so clearly it's not your problem to prove that it was. You will receive more communication so ignore the threats cos they will pick on someone else and not do anything.

"Family means that no one gets forgotten or left behind"
(quote from David Ogden Stiers)

Re: I am worried - Parking Eye fine

I had already appealed before I found this site and posted on here. They mean to park in the car park you have to input your vehicle registration into the hotel paying machine to get a ticket, I didn't I used the wrong paying machine

Re: I am worried - Parking Eye fine

Re: I am worried - Parking Eye fine

Hi, hope that I am doing this right; this is new for me. I took my wife to Bolton Market the weekend before last, we go there every few months or so. As usual we parked in the Mecca Bingo car park adjacent to Bolton Market, the thing that was not usual was the barrier was no longer there, were you took a ticket and paid at the end of your stay at the machine in front of the bingo hall, I think it was about £2 for the time that we were there in the past. As I have said the barriers were no longer there and the very large car park was less than half full, there certainly was no obvious way to pay for the parking and I honestly thought that they were in the middle of works to update the car park. Anyway today I received a parking charge from ParkingEye for £100, £60 if I pay within 14 days of the 21.3.2013 for parking for 1 hour and 6 minutes. Does the advice given to others on here still stand? Should I just ignore this letter. Being pensioners we are just about keeping our heads above water at this moment without having to find this amount of money for one hour and six minutes parking. I would be very grateful for any help with this. Thank you.

Re: I am worried - Parking Eye fine

I've received a 2nd letter from private eye for overstaying in Brent South car park (brent cross, nw london) by 13 mins and they've enclosed a 'change of law' sheet stating i am responsible as the registered keeper.

does the law change they spout (1st October 2012) change anything? Or can I carry on ignoring the letters?
Is there anything i can write back to them and say to leave me alone (i.e. me turning the tables and doing them for harrassment?)

Re: I am worried - Parking Eye fine

Parking Eye have "form" for misquoting the Freedom of Information Act 2012. If they intend to go on doing this, they need to remember that it is an offence to misrepresent the law, whether deliberately or recklessly, whereby another is exposed to loss or the risk of loss. File their "Change of Law" sheet under "Useful Evidence Against PPCs". If they start making threats or throwing around N1s like confetti, a judge - civil or criminal - will be very interested to hear their explanation for what is printed on the "Change of Law" sheet.

Life is a journey on which we all travel, sometimes together, but never alone.

Re: I am worried - Parking Eye fine

The change in law says that owners will become responsible for dealing with these bloodsuckers UNLESS driver's name is released, but even then it is a contract law that governs your relationship with them.

Re: I am worried - Parking Eye fine

Originally Posted by alham

The change in law says that owners will become responsible for dealing with these bloodsuckers UNLESS driver's name is released, but even then it is a contract law that governs your relationship with them.

Do these "Change of Law" sheets contain any form of threat(s) at all? If they do, the PPCs could be treading on a legal minefield - blindfolded.

Life is a journey on which we all travel, sometimes together, but never alone.

Re: I am worried - Parking Eye fine

Originally Posted by labman

Absolutely - ignore 100% from this point on.

Hi, I hope that I am typing this in the correct place, I feel a bit lost in the forum. Anyway, to the point of this post. I had just about forgotten about Parking Eye when yesterday a received a county court notice. Claiming the £100 fine £25 Court Fee and £50 Solicitor's Cost, total £175. You just would not think that this could happen within the Law. Any help on what to do next would be appreciated. should I admit only part of the claim? Just don't know where to go on this one. There are only eight days left to reply to the claim in the County Court Business Centre, Northampton. Thank you.

Re: I am worried - Parking Eye fine

Originally Posted by kenj

Hi, I hope that I am typing this in the correct place, I feel a bit lost in the forum. Anyway, to the point of this post. I had just about forgotten about Parking Eye when yesterday a received a county court notice. Claiming the £100 fine £25 Court Fee and £50 Solicitor's Cost, total £175. You just would not think that this could happen within the Law. Any help on what to do next would be appreciated. should I admit only part of the claim? Just don't know where to go on this one. There are only eight days left to reply to the claim in the County Court Business Centre, Northampton. Thank you.

Now what you need to do is to read these and make any points which are non standard such as unreadable signs, areas where you can go without seeing a sign etc etc and then combine a standard defence plus the extra points too.