Client Communication & Development

Skyline is an extremely flexible and powerful program that can be used to make an air carrier's information system effective. In order to ensure that we are providing the best products and services, we have put in place specific protocols for Client Communication and Development. This way, our clients always have access to information when they need it.

Help Desk

When users have difficulty with Skyline, they can log the issues on our website. They can later track the resolution and monitor all activity on the issue. Automated emails are sent whenever an issue (relating to their airline) is resolved.

Regular Webinars

Skyline performs regular webinars on a variety of topics in order to ensure that each air carrier has the ability to stay up to date with the latest developments and changes to the program. Additionally, specific webinars can be requested via the helpdesk or emailing info@skyres.ca

Skyline Wiki

As an actively developing and changing software solution, our carriers need a manual that remains current with the changes and new features we develop, Our carriers are given exclusive access to our Skyline Wiki which includes instructions, tutorials, images and a list of changes and feature developments for each of our products.For more information, please click here.