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FAQs

Restrooms are located on the Lower Level next to the Management/Security Offices, Lower Level next to Macy's across from Visionworks and Lower Level between Coldstone Creamery and Children's Science Center Lab.

Family restrooms are located on the Lower Level by the Management/Security Offices and Lower Level near Macy's across from Visionworks.

Possessing an open container or consuming alcoholic beverages other than in licensed areas.

Possession, consumption or distribution of illegal substances.

Distribution of literature or items, selling, solicitation of any kind, capturing video or photos. In each instance, prior written consent from center management is required.

Failing to be fully clothed, or not wearing shoes or a shirt. Wearing clothing that is not consistent with a family-friendly environment, or is obscene, offensive or that may provoke a disturbance.

Smoking.

Bringing pets or animals to the center, with the exception of fully licensed service animals.

The above is not intended to be an exhaustive list of prohibited activities. Management’s interpretation of the Rules of Conduct, and corresponding decisions, are conclusive and binding. Violators of the Rules of Conduct may be subject to expulsion, banned from the property in a permanent or temporary basis or arrested for violating the law. The Rules of Conduct may be amended at any time, without prior notice to visitors.

Yes, Fair Oaks has the Michael & Son Fun Zone and the Pitter Patter Play Lounge.

The Michael & Son Fun Zone is located on the lower level in front the Fair Oaks DMV and JCPenney featuring a variety of activities and play areas for youngsters. Children are able to crawl through oversized tape measures and colorful rolls of electricians tape or sit atop a large antique shower knob. The centerpiece of the Michael & Son Fun Zone is a 15-foot long replica of Michael & Son’s signature blue and white truck, giving youngsters a chance to get behind the steering wheel or climb into the truck by way of a stair made of a 17-foot long hammer and then slide down the back of the play vehicle. There is an height restriction of 48".

The Michael & Son Fun Zone is closed for cleaning daily from approximately 3 pm to 3:30pm.

The Pitter Patter Play Lounge for infants and toddlers up to 24 Months is now open! Located on the Lower Level in front of Macy's. Sponsored by: HCA Virginia Health System

The Pitter Patter Play Lounge is closed for cleaning daily from approximately 3:30pm to 4pm.