Hyundai Terracan Reviews - Page 3 of 3

2004 Hyundai Terracan crtdi 2.9 from UK and Ireland

Summary:

Excellent engine+car, shame suspension not up to the job

Faults:

2000 miles 4 months old front and rear suspension faulty, notified dealer. It took dealer 4months to check out and order parts. Found that front and rear suspension bottoming out on the bump stops. Informed Hyundai customer care. The dealer then ordered a pair of rear shocks. Only 1 turned up after 2 weeks, then 2 weeks later the other turned up. Fault was still there. They then ordered a pair of springs and exactly the same happened. This problem has been checked and identified as a problem by the Hyundai product manager and 7 months on still not rectified. I bought this vehicle to tow a caravan weighing 1500kg.Since 2000 miles and 4 months old it can't even carry the driver of the vehicle over a silent policeman at 5mph and not bottom out. Hyundai have had this problem out in Australia and have manufactured a new optional extra suspension kit for people who tow caravan/trailers.So this to me means the original suspension is inadequate for the job they say it can do. I wouldn't have bought this vehicle if I'd have known this about the suspension.

Problems with rear diff. Fault took 6 months to rectify by fitting a new one, no problems since.

Alloy wheel coating coming off all the wheels, Hyundai have Ok'd 4 new wheels and 4 tyres as there was excessive wear on the tyres due to the faulty diff and suspension.

Leather coming off the steering wheel, new steering wheel on order.

Gear knob changed as the gear numbers couldn't be seen and the car only had 8000 miles on the clock.

2 new side steps fitted as there was rust appering on them. They were ordered and fitted within 1 week.

Rear window metal strip by the quarter lights rusted. They were changed within 2 weeks.

Rear boot struts faulty, they were changed within 1 week.

Other niggley faults to top it all.

General Comments:

This 4x4 has got a brilliant engine and quite economical.

The leather seats are great.

Good space in the boot.

Could do with more storage in the boot area for warning triangle and tow rope and tools.

Good clear view of dash board and controls.

Need to put darker grey carpet in the car rather than the light one as it marks easy.

22nd Jun 2007, 15:58

While in Adelaide last October (06) I read a very informative article in an Australian 4x4 magazine which compared the Trek n Tow option unfavourably to an after market alternative. I'm sorry, but I can't recall the name of the magazine or the manufacturer of the after market option, and I had to leave the magazine behind, but I recall that it mentioned the issue with the bump stops. The article implied that Hyundai indicated they considered the bump stops to be a normal part of the suspension travel and that the frequent bottoming out was perfectly normal. The article also inferred that the vehicle itself utilised some previous generation Mitsubishi Shogun technology, and that some after market components are interchangeable. If required, I could always ask the mother in law if she's still reading the magazine in the toilet where I left it...

Summary:

Faults:

Car selecting 4WD all on it's own on bends in the road no less. Had to find out from an Australian owner that it had a faulty diff. Hyundai UK would know more about a fish supper. Diff had to be replaced, took Hyundai 8.5 months to rectify.

Wipers faulty parking, never fixed.

Directional indicators with a mind of their own, won’t stay on when you need them, won’t shut off when they are supposed to. Never rectified.

Horn not part of alarm system, going off at all times day and night, while car locked and alarmed. They managed to fix this one, when I told them what I suspected, a loose wire behind the airbag on the steering wheel boss.

Intermittent engine management miss, never sorted.

Rear shock, totally pancaked, had to have a new replacement, despite never being off the tarred public roads.

Turn off the ignition at the end of a journey and as soon as the key is removed, the car locks all the doors and alarms itself all before you've even got the drivers door open, service manager suggests customer is hitting the lock button the key!!! Am I pressing it, Every time from new??? I think not.

General Comments:

I finally just had with Hyundai UK and the Hyundai Dealership, who I would just love to shame, only they wouldn't be ashamed, as collectively they have only just about enough brain cells between them, to know not to eat themselves.

I've cut my losses (and they were major, dire depreciation, try finding a dealer who will take one in PX) and got shot of this disaster of a car.

5 year warranty!!!, not much good if they don't have a clue how to fix the cars they are selling to Joe public.

6th Feb 2010, 01:58

I have a 2003 V6 petrol bought at 65 kms. Now just over 100, bit thirsty so would have loved a bigger tank.

At 95 kms it threw a power O/L and blew and welded the crimped only ends of the wiring harness from the alternator - cost only A$300 to fix, except was very inconvenient, car died on freeway - Hyundai didn't even want to know about it (beyond warranty claims); auto sparkie on the Gold Coast had a dozen or so do the same at those kms.

Just a friendly warning guys, otherwise a good vehicle, but don't take it in the real steep rough or stony creeks, it'll be embarrassing; oh yes and the cruise control goes well mostly, but sometimes it doesn't, and has the sulks for a week or so!