I am looking for sample Problem Management reports. We are a contractor for the government and are implementing ITIL for our customer. I am in the Problem Management group and have to deliver daily reports to the customer. I am trying to find a sample report to assist our group in this. Does anyone have any suggestions or know of a resource so we don't have to "invent the wheel?"

I'm actually trying to understand how to identify which parts of the government are concerned with implementing ITIL. Would you be willing to exchange some email, off the forum, to possibly help me understand how your company went about it or possibly refer me to someone who can help?

If so, you can contact me through the sales email address on our company website at TraverseIT.com.