Pile fabrics such as chenille and velvets flatten and crease with normal use. This causes the fabric to take on a lighter or darker appearance and is by no means a fault. Turning cushions along with the natural heat of the room will help revive the pile.

Plump and turn cushions daily to ensure longevity in maintaining the volume of them. Cushions containing natural feathers or man-made fibres need to be plumped up vigorously to retain their shape and comfort. It is normal for seat and back cushions to soften with use.

Suites should be brushed or vacuumed regularly to remove dust which acts as an abrasive and can cause the fabric to wear prematurely.

All fabric suites should be professionally cleaned regularly. And will require dressing on a daily basis.

When dealing with liquid spills, blot gently with a dry white cloth. Do not rub.

For dry spills, (i.e. Cigarette ash or dry cosmetics) adding any liquid to a normally dry substance may cause the satin to spread. Vacuum or gently wipe the area using a clean white cloth.

Avoid close contact with direct heat and sunlight. These will cause joints to dry out and fabrics and leathers to fade.

Do not sit on the arms or allow children/pets to mistreat your furniture.

Leather is a natural material so no two hides are ever alike. Any scars and natural markings in the hide are stronger than surrounding areas and are characteristics of genuine leather. Leather also has a tendency to stretch. Any creases that appear as a result of the leather stretching, especially on cushions, are quite normal. When cleaning always remove surface dust with a soft cloth. If the leather is soiled, use a damp cloth then wipe immediately with a dry soft cloth. Use a Leather Conditioner regularly to maintain the appearance of your leather upholstery.

Recliners may require some use before the actions will move freely. Some gaps between moving parts are to be expected to allow free movement

Cabinet

Always follow the manufacturer's cleaning instructions and only use products recommended by them.

Use a soft lint-free cloth to gently dust your furniture.

Do not use detergents, silicone or spray polishes, they may leave a residue on the surface affecting the appearance.

General care/maintenance may be periodically required in the form of tightening removal sections of your cabinet furniture i.e. Bolts on Table legs, door hinges etc to ensure units are levelled to avoid doors catching or movement caused by daily use.

Wood, stone and travertine are all natural materials so each product has unique characteristics.

Beds

On delivery, if the mattress seems smaller than the divan, this will be due to storage. After a few days of use, the mattress will level itself out and revert to the correct size.

Always follow the manufacturer's cleaning instructions and only use products recommended by them.

Avoid sitting on the edge of the bed for long periods as this can damage the spring systems.

Avoid standing or jumping on your mattress as this can cause the mattress to collapse.

Unless otherwise stated, turn your mattress every fortnight for the first six months, and then turn every four weeks.

Occasionally check that all castors and legs have not come loose.

The average life span of a pillow can be extended by regular plumping; this will also help to maintain the pillows comfort.