So I cant make a Ticket and I still have a question for RIOT

So I made a ticket about how much have I played LoL but I got this:
Request not found. You do not have access to request #0. It may have been solved or deleted.
I still want to know how much I have played LoL since https://wol.gg/ isn&#039;t accurate since I have been playing since season 3-4 and have over 500 games just this season but it says I only have 102 hours of play.
So why can&#039;t I make a ticket? And How long have I played LoL?
Rito PLS

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