Warranty provided by SwissWatchExpo, Inc. Manufacturer’s warranty does not apply.

SwissWatchExpo has been an esteemed dealer of fine Swiss watches for many years. Our impeccable reputation is what has allowed us to grow from a single Atlanta showroom to one of the world's largest online dealers of luxury timepieces.

Satisfaction Guarantee

We understand that buying or selling a luxury watch is a big decision. We want you to understand that preserving our well-known reputation for Quality, Value and Service is equally important to us. When our customers are happy, we prosper, and that has worked for us for many years. That's why our utmost goal is nothing less than 100% satisfaction for 100% of our customers.

Check online independent sources such as Google, eKomi and eBay to see why our customers give us 100% satisfaction. We want you to have complete peace of mind about your Swiss Watch Expo purchase. Our Triple Guarantee assures you of a totally risk-free, worry-free purchase:

Best Deal Guarantee: We offer the lowest prices on luxury watches that you will find anywhere. But there is more to a great deal than finding a low price. Most important of all is obtaining a truly fine watch of genuine quality. Also, free domestic shipping is nice, and that's standard at SwissWatchExpo. All of these factors ensure that with us, you always get the best value. That's our Best-Deal Guarantee.

Authenticity Guarantee: Each of our watches has been meticulously inspected by a master watchmaker and is guaranteed 100% authentic.

One-Year Limited Warranty: If your watch fails as a result of a manufacturer's defect during the first year, we will repair or replace the item at absolutely no cost to you. For more details, see our Limited Warranty.

WARRANTY

SwissWatchExpo is honored to have the opportunity to serve you. That is why we stand by all of our products with a full one-year limited warranty. If an item we sell you should fail as a result of a manufacturer's defect at any time during the first year, we will repair or replace the item at absolutely no cost to you.

If your watch has any symptoms of abnormally gaining time, losing time, or not keeping proper time please do not hesitate to contact us by phone or email. If it is determined by SwissWatchExpo that a repair under warranty is required, one of our trained watch professionals will direct you on how to safely and efficiently ship the watch to us.

My search for a very specific watch led me to Swiss Watch Expo. After discussing the condition of the watch on the phone I scheduled an appointment to inspect it in person. It was as mint condition as described but I decided to sleep on the decision before making such an expensive purchase. A week later I am now the proud owner of a circa 1991 Rolex GMT Master II with a Root Beer bezel and Slate Serti dial. Friends who have seen the watch thought it was brand new and couldn’t believe it was 26 years old. Marcus was easy to deal with and no beating around bush with sales speak. He even helped me save a bunch of money on sales tax.

I ordered a Cartier Tank Watch from SwissWatchExpo and it was everything I hoped it would be. The website does an excellent job in showing and describing the watch. The delivery was prompt. Note, however, they must ship it (via FedEx) ...M?sI ordered a Cartier Tank Watch from SwissWatchExpo and it was everything I hoped it would be. The website does an excellent job in showing and describing the watch. The delivery was prompt. Note, however, they must ship it (via FedEx) to your billing address for security purposes and for insurance purposes need a signature at the time of delivery. You can request a special delivery or pick it up at your local FedEx office.

My experience with working wish Swiss Watch Expo has proven to be a great one ! The service/ consultation provided by them has been outstanding! The Rolex I purchased came as promised: inspected, verified, serviced and fully functional! When making a purchase like this I shopped around, and was very impressed with the prices, service, guarantees which Swiss Watch Expo provided. Equally I was impressed with the many reviews they have that many other satisfied customers have provided. A great experience and highly recommend them !

Matt was great with answering questions and keeping me up to date during the purchase. Prices very competitive and outstanding product quality. Will definitley buy another watch from SwissWatchExpo again. Thanks Matt and Ernesto.

The service was great. My bracelet was too small. When I called about it, I was sent two more links right away. The service was also very fast. I received my watch two days after ordering it. It was fun to find a Rolex I could afford.

The Staff at SWE is very knowledgeable and helpful. Great Customer Service. Great quality watches Purchased a watch for my husband and he was very pleased with his gift. The transaction was effortless and the staff was very helpful along the way to get questions answered and the transaction done. This is a very reliable and dependable business. We did have our watch within 2 business days as promised. Matt was very helpful!

Best store in GA. Probably largest selection of Swiss Watches. Great people to deal with. Top notch customer service. Highly recommend them for your next watch purchase or watch repair and maintenance.

Excellent Transaction! This is the second watch I've purchased from them. Both were vintage Rolex watches and I'm very happy with them. My salesperson was Matt on both purchases and he was great to deal with.

Efficient transaction and five star service. I ordered a Yachtmaster II from them and they shipped it out within 1 business day. I spent weeks canvassing online and they were the ones most responsive with my questions.

I spoke to an employee by the name of drake he was very nice very knowledgeable he was not a pushy salesman and answered all my questions as I asked them I had a problem with getting my debit card to go through he tried to walk me ...M?sI spoke to an employee by the name of drake he was very nice very knowledgeable he was not a pushy salesman and answered all my questions as I asked them I had a problem with getting my debit card to go through he tried to walk me through the process he actually told me what was wrong he told me that the bank stopped it because it was more money than I normally spend so I told him I would figure it out and give them a call back I ask him if he would stay open a little late so I can try to get the watch that day he said sure call back 20 minutes later he was still there I didn't get it done that day so I waited one week and try to again after calling my bank in getting the clearance he did not call back push me or trying to hassle me but when I called he was there ready to help I had a great experience with this company Love my watch Steve Sloan

I recently purchased a wonderful watch at Swiss Watch Expo in Atlanta, Georgia. The experience was very professional and Victoria was excellent in her breadth of knowledge and ability to facilitate the transaction. I recommend anyone looking for great used watches on the high-end scale to visit their web site.

Fantastic experience purchasing a used Rolex. A bit nervous to purchase an expensive item sight unseen, but a phone call to Gerry provided me the confidence to move forward. Being a bit of a perfectionist, I was skeptical that the watch ...M?sFantastic experience purchasing a used Rolex. A bit nervous to purchase an expensive item sight unseen, but a phone call to Gerry provided me the confidence to move forward. Being a bit of a perfectionist, I was skeptical that the watch was described as "mint", but I'm happy to say that it exceeded my expectations! Difficult to distinguish from new.Would do business with them again.-Scott

I would like to say that I feel that you are taking a risk, purchasing such an expensive item online that has been previously owned. The outcome was better than I expected. After I received the watch, just to confirm whether I received a Watch worthy of the price I paid, I got a second opinion. the staff of this other establishment gathered around my watch and told me that it was worth more than the insurance value placed on it. This made my Day. Marcus Soori and Ernesto Castillo made my purchasing experience enjoyable. Thank You, Greg Rouse.

I brought my vintage Rolex Oyster Perpetual in to have the crystal replaced, a general tune up, and to have a new band put on. I was very pleased with the service and price, and won't hesitate to return. They also had a great selection of pre owned time pieces as well!

I stumbled upon Swiss Watch Expo while searching for a specific Rolex Explorer II and they just happen to have one as a new arrival.
After reviewing the page advertising the watch, I pulled the trigger and was contacted in a matter of hours to confirm process my purchase.
The representative was courteous, efficient and knowledgeable.
I received my watch with everything as listed on the site in a few days after completing the purchase process in the condition as advertised.
I would buy from Swiss Watch Expo again.

Have purchased two watches from Swiss Watch Expo over the span of 2+ years, one in person and one over the internet / phone. Both experiences were excellent and I couldn't be more pleased with both the quality of the watches as well as the level of customer service. Thank you Victoria and team!

I purchased a Breitling Navatimer Patrouille Suisse for my USAF aviator husband for Christmas. He was thrilled, especially when we discovered that it had belonged to a member of the Swiss equivalency of our USAF Thunderbirds. It is a once in a lifetime watch that he treasures and will hand down to his son someday.

Excellent selection of swiss watches with some great prices and really good finance terms. They have a lot of the hard to find stainless steel Rolexes and are all in fantastic shape and 100% authentic. Very easy to work with and answered all my questions. Would definitely recommend and will buy from again.

Great service. Watch came as promised. It’s exactly what they promised. Also came with an appraisal. These watches are verified and certified authentic. If your in the market for a luxury high end watch you can be assured you are getting an authentic product.

The most pleasant, seamless and professional transaction I have ever had !!! My Cartier King Louis V is not only unique, it's exquisite, and working with Victoria was extremely pleasant and educational ! I would recommend Swiss Watch Expo to anyone who seeks a quality pre-owned "time piece" !
Thank you so much, ***

Outstanding watch & great service. The Speedmaster that I bought arrived with a fresh service & in beautiful condition (which fully matched the photo?s). The watch kept time well within spec, but I asked them to regulate it a little tighter ...M?sOutstanding watch & great service. The Speedmaster that I bought arrived with a fresh service & in beautiful condition (which fully matched the photo?s). The watch kept time well within spec, but I asked them to regulate it a little tighter & they did an outstanding job. I?m also very pleased that SwissWatchExpo is providing an appraisal for insuring my watch. I?m very happy with my experience & love the watch. thanks

The process was great. Loved young man who helped me.You were helpful and accommodating. Watch arrived like new! My sight is not so great! My nephew noticed a misalignment. Eek! What do I do? I am sending you a photo. ***

There are many concerns when it comes to purchasing a used Rolex watch. Anyone dealing with SwissWatchExpo need not worry , and relax when making a transaction. The staff will put you at ease , and work in any way possible make sure that ...M?sThere are many concerns when it comes to purchasing a used Rolex watch. Anyone dealing with SwissWatchExpo need not worry , and relax when making a transaction. The staff will put you at ease , and work in any way possible make sure that you are satisfied. The product is 100% truthful from the website. I will not have any misgivings to continue doing business with this company.

I had an exceptional experience buying a watch through their website. I contacted them about the availability of the watch and was informed that paying via bank transfer would reduce the amount owed by even more than was quoted on the site. The bank transfer went through the next day and the watch was shipped that day. It was in exactly the condition advertised, and is now a prized part of my collection.

Great experience with Victoria and Jacob. I came in with an idea of what I was looking for and Victoria walked me through different pieces highlighting different style features to help identify the perfect gift.

My recent purchase of a fine Rolex watch at Swiss Watch could not have been better! I had researched many other sites in trying to purchase a certified excellent condition watch with papers/box etc. My experience in working with Blake at ...M?sMy recent purchase of a fine Rolex watch at Swiss Watch could not have been better! I had researched many other sites in trying to purchase a certified excellent condition watch with papers/box etc. My experience in working with Blake at SwisswatchExpo and their website was impressive in providing me all the necessary information on the purchase of my Rolex, as well as giving me information on how thier services, restored, certified the watch. I could not be any more pleased with this watch which arrived in excellent condition looking like it has never been worn before! It is a beautiful time piece that will bring much joy to wear and I have the security as well in knowing if I should need any servcie etc. would reach back out to Swiss Watch Expo to have it done! I can see why others have highly rated them , as they are truly professional , attentive and provide outstanding products/service! I highly recommend them and look forward to doing more business with them!

I wish all my transactions were as pleasant as this one . Finally found an honest company to deal with. They actually were happy to help me , answering all my questions and concerns . I will definitely recommend them to all my friends and family ! They delivered what they promised . Jim M . Fort Myers , Fl.

I purchased a beautiful pre-owned Cartier. I did a lot of research for weeks before I made my selection. SwissWatchExpo was top notch in every way. The price was competitive, the service was excellent (I called several times to speak to ...M?sI purchased a beautiful pre-owned Cartier. I did a lot of research for weeks before I made my selection. SwissWatchExpo was top notch in every way. The price was competitive, the service was excellent (I called several times to speak to them), the watch came very nicely packaged along with a written appraisal (showing a value higher than I paid), and the watch was even better than represented. I was also impressed to get a follow up call from a company representative, making sure I was pleased. I would definitely recommend this company and I would purchase from them again.

A great experience all around. Marcus handled my purchase start to finish and later provided great follow up to a few questions I had. The Omega chronograph /day / date exceeded my expectations and I will absolutely be back for another timepiece very soon.

Have to say I was very pleased the way Mat and Swiss handled my transaction.I had lots of questions and theyHandled them all. My Rolex is beautiful ...M?sHave to say I was very pleased the way Mat and Swiss handled my transaction.I had lots of questions and theyHandled them all. My Rolex is beautifulAnd I'm very Happy.Thanks Lloyd

Purchased a Cartier quartz watch on EBay. Battery died within days, but seller replaced battery and paid shipping both ways... After I complained about shipping cost. I liked the watch so I purchased a second directly from their website. ...M?sPurchased a Cartier quartz watch on EBay. Battery died within days, but seller replaced battery and paid shipping both ways... After I complained about shipping cost. I liked the watch so I purchased a second directly from their website. They don't warn you in advance that when you pay by credit card they are going to call or email you and ask for a picture of your credit card and a picture of your drivers license to be emailed to them so they can make sure you're not using a stolen card. I did not think it was a good idea to send pictures of my IDs through unsecured email but I really didn't have much choice at that point. I didn't like feeling like a criminal though.

I purchased a Rolex from Matt Robertson for myself for Christmas.I been so happy and content with my Watch.He was very kind and the whole Deal was smooth and very Professional.I am so Pleased.Thank you,Matt.Warmly Helga-Carmel,Cal.

This is my first Rolex I bought from them. It was a vintage Rolex and in just like new condition as described. 18K gold Datejust Turnograph. Excellent service/transaction ... Received it with in two days and the insurance appraisal was more than I paid for the watch!

Swiss Watch Expo is a great place to purchase pre owned watch, some are even unworn, Victoria was great assisting me with what i was looking for. If you want the real deal authentic quality watch, for under retail this is the place.

Many good things to list about this seller. Sold exactly as the item was described, great communication, very helpful, item shipped on time. Would recommend this seller to anyone looking for a luxury watch and is looking for quality, dependability, and most importantly reliable. Thank you Swiss Watch Expo for a great buying experience.

I was extremely happy with the service I received from Swiss Watch Expo. They found the specific limited edition Omega watch that I had been looking for and sold it to me for a very reasonable price. It was 10 years old but still in mint condition with it's original box and paperwork.
Blake, the salesman notified me when they found the watch and was very professional throughout the entire transaction. I will definitely contact Swiss Watch Expo whenever I am looking for a quality watch.

Excellent Transaction! This is the second watch I've purchased from them. Both were vintage Rolex watches and I'm very happy with them. My salesperson was Matt on both purchases and he was great to deal with.

Efficient transaction and five star service. I ordered a Yachtmaster II from them and they shipped it out within 1 business day. I spent weeks canvassing online and they were the ones most responsive with my questions.

Many good things to list about this seller. Sold exactly as the item was described, great communication, very helpful, item shipped on time. Would recommend this seller to anyone looking for a luxury watch and is looking for quality, ...M?sMany good things to list about this seller. Sold exactly as the item was described, great communication, very helpful, item shipped on time. Would recommend this seller to anyone looking for a luxury watch and is looking for quality, dependability, and most importantly reliable. Thank you Swiss Watch Expo for a great buying experience.

Walked in today and got an amazingly quick service!I jumped in the pool with my Breitling new watch and the glass started getting foggy, so when i went to see SwissWatchExpo , they immediately opened the watch ...M?sWalked in today and got an amazingly quick service!I jumped in the pool with my Breitling new watch and the glass started getting foggy, so when i went to see SwissWatchExpo , they immediately opened the watch and fixed it from being damaged from water intrusion. And because i'm an existing customer, they did charge me at all! so it was all FREE, i'm definitely recommending this place to anyone who want elite watch with elite service!!!

I’ve bought several watches from Swiss Watch Expo and, without exception, my experiences have been outstanding! I have dealt principally with Marcus and also with Matt. They go above and beyond and to answer my questions, provide side-by-side comparison photographs when requested and have even sent me a photo of one watch on the wrist of a female employee so that I could get a true idea of how it would look when worn! I’ve also had to return a couple watches for reasons having nothing to do with the company and they have handled the exchanges with exceptional professionalism, courtesy and expedience. I would not hesitate to recommend SWE to anyone looking for a fine timepiece at a great price. The quality, service and selection are unmatched!

EXCELLENT CUSTOMER SERVICE AND SPEEDY DELIVERY. Very pleased the time piece I ordered, and appreciate the help I received from Blake, who did everything he said he was going to do- Ordered on a Wednesday and received before 10:30 am the following day via FedEx.

Fantastic Experience! Until now I never spent more than $600-700 on a sight-unseen/online purchase (typically electronics), so you can imagine my reluctance to spend $15,000. I researched the value of the watch (Rolex) and determined it ...M?sFantastic Experience! Until now I never spent more than $600-700 on a sight-unseen/online purchase (typically electronics), so you can imagine my reluctance to spend $15,000. I researched the value of the watch (Rolex) and determined it was a very good value. More importantly, I also extensively researched the vendor (SWE) and felt even more comfortable knowing they have an actual store in Atlanta. As well, their web-site has excellent and extensive clear, sharp photos and info of the actual watch... far superior to any of their competitors that I shopped. After a few conversations with Victoria & Blake, I had no further hesitation and "closed the deal" online. In less than 24 hours, I received the watch by FedEx. My wife is ecstatic with what looks like a brand new watch, and I am delighted with the cost and service. No catches or surprises other than a VERY smooth process. I will also point out that I have not received any request nor any compensation or discount for this review. I am just a happy customer and want to share my delight!

Best Price and Selection of Premium Pre Owned Watches
We searched for a while to find a particular specific pre owned watch and found it here. Price was competitive and the watch was exactly as described and photographed. Service people are well informed and helpful. This is a good place you can trust for your purchase

I was looking for a vintage Rolex and was incredibly impressed by the selection here. Once I found the perfect timepiece, I ordered online using my credit card and immediately got a purchase confirmation via email. The next morning I ...M?sI was looking for a vintage Rolex and was incredibly impressed by the selection here. Once I found the perfect timepiece, I ordered online using my credit card and immediately got a purchase confirmation via email. The next morning I received an email from Blake at SWE asking me to please call to coordinate delivery, sizing, etc. My watch arrived via FedEx right on schedule and it is absolutely STUNNING! I could not be happier!! I will definitely be back to purchase other watches and highly recommend SWE to anyone looking for a unique watch. You will not be disappointed!