Please Note:

3 - 7 business days processing + Tracking Number provided to you.

14 - 20 business days shipping UK/USA

15 - 30 Days International

We ship our product to most countries worldwide, for all domestic and international packages. While we strive to deliver goods in the time frame we specify, we cannot guarantee or accept liability for deliveries made outside of this time frame. As we rely on third-party shipping companies to facilitate our customer deliveries for us, we cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries or local import taxes.

Once an order has been processed, a tracking number usually takes 3-7 business days to be generated. Please take note to allow3-5 business days for your tracking information to be updated. If youhave not received your tracking number within 7 business days and/or if the tracking status is "not available" within 3-5 business days from the time you have received your tracking number, kindly send us an email at admin@awwwjewelry.com.

The processing time for orders is3-5 business days. Once the shipment is already loaded on the plane, estimated delivery is14-20 business daysfor the United Kingdomand20-30 business daysinternationally.Please take note that there are some unforeseen circumstances like customs delays that we are unable to control on our end and also, some delays if there is an upcoming holiday season.

We are not liable for deliveries that are affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or backend charges incurred.

Please be aware: AllFREE Giftsfrom our store will not fall under the standard shipping times and may take 30 days or longerto receive your gift.

IMPORTANT:

We are not responsible if a package is not deliverable because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out. If shipping information is not entered in correctly before your item gets shipped out (within 24 hours), we are not responsible for the lost package. If you realize you have made an error in your shipping details, kindly e-mail us at admin@awwwjewelry.comas soon as possible.

Return & Exchange Policy

Damaged Product

We willonly reimburse you if the item is deemed to be defective or damagedand you have notified us within7 days. Buyers are required to provide photographic evidence of the product defects to admin@awwwjewelry.comwithin7 daysof receiving the item.

In the event you wish to return the purchased item, all costs related including the shipping fee will be shouldered by the buyer.

Replacement

In the events where the product received comes with manufacturing defects, buyers are entitled to request for a reimbursementwithin7 days of receiving the item. Buyers are required to provide photographic evidence of the product’s manufacturing defects to admin@awwwjewelry.com. If the case is deemed valid,Awww Networkwill cover the related cost to reimburse.

After 7 days of receiving the item, buyers can no longer request for item reimbursement for any reasons.

Cancellation & Modification Policy

Cancellation on Orders

In the event you wish tocancel your order, please contact us within12 hoursupon confirmation of order at admin@awwwjewelry.com. Please be advised that any cancellations requested after 12 hours or purchase will not be entertained.