Features

Style Meets Toughness Who hasn't tried to physically juggle so many items at once that one of them always gets dropped? And how many times has one of those items been your cordless phone? Don't worry, though, our Drop & Splash Resistant phones are tough enough to have passed the U.S. Army's Mechanical/Transit Drop Test, meaning that they qualified to survive in the field! Plus, they passed both the UL Standard- and Outdoor-use water-safety tests, too!

Long Range, Excellent Clarity and Greater Security DECT 6.0 (Digital Enhanced Cordless Telecommunications) technology lets you move freely around your home with long range and amazingly clear sound. It also assures greater protection against eavesdropping for all your calls. Operating in the 1.9GHz frequency range, your phone will not conflict with other wireless devices such as computer routers, wireless keyboards, microwave ovens and other common household devices.

Night Mode Lets You Choose Where the Phone Rings Now you can program each handset to ring 8212; or not 8212; at your discretion. Before going to sleep, simply set the bedside handset to Night Mode so that it won't ring in your bedroom. In the meantime, the handset in the den will still ring when that important call comes in without disturbing the person who's sleeping.

The Phone That Talks Now you don't have to be holding the phone to see who's calling. Using text-to-speech technology, the Caller ID1 information is announced between rings. Panasonic's KX-TG9300 series DECT phones also boast a talking alarm clock that will tell you when it's time for lunch, and a talking battery alert that politely tells you when your battery is low with a "please charge phone" reminder.

Block Unwanted Calls Store the Caller ID info of any and all unwanted callers into your phone's Call Block list so that you can eliminate future pesky calls. After the information is stored, those unwanted callers will receive a busy signal when they call you again.

Put a Handset in Every Room With one base handset included and the option of adding up to five additional handsets2 8212; all while using only one base and one phone jack 8212; go ahead and put one in the den, the kitchen, the master bedroom and the living room so you won't have to make a run for it when the phone rings.

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Support

Panasonic Community - Join our Community and participate in Discussions where you can learn more about our Products. You will also be able to get advice from other members and Product Experts, as well as documents, FAQ’s, tutorials, and updates.

Live Chat - Chat with a representative from 9am-9pm Monday-Friday and 10am-7pm Saturday/Sunday EST.

Service Locator - Locate the closest Authorized repair center to you for TVs, Microwaves, Vacuums, or Massage Chairs.

Service Request - If you need a product repaired and is NOT a TV, Microwave, Vacuum, or Massage Chair, you can use our Online Repair Request. There, you will be able to get a repair estimate, pay online, and track the repair status.

How can I transfer contacts from one telephone system to another?

The transfer phone book feature only applies to Bluetooth enabled (Link2Cell) models and only allows transferring contacts from your cellular phone to the Panasonic phone system.

Require further assistance?

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Why is the Caller ID not working?

You must confirm that your Caller ID service is working properly from your phone company and the best way for you to verify is to check other Caller ID compatible phones in the house. If the rest of your other phones is not showing the caller ID number as well, it is recommended to call your phone company. If problem is only happening on your Panasonic phone then have the phone plugged in on a different phone jack to test, you may also change the line mode setting on your phone if it doesnt work.

To change line mode, on your handset:

Press [MENU][#][1][2][2]

Change setting from default "B" to "A"

Press [SAVE] then [OFF]

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What can I do if liquid or other form of moisture has entered the handset/base unit?

Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center.

CAUTION: To avoid permanent damage, do not use a microwave oven to speed up the drying process.

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How do I view, add, block, and unblock numbers?

Add numbers to my blocked list of numbers:

To manually block a number:

Press the [MENU][#][2][1][7] on the handset

Press [ADD]

Enter the phone number you want blocked

Press [SAVE]

To store block number from caller list:

Press [MENU][#][2][1][3]

Scroll to the number to be blocked

Press [SAVE]

Note: If you do not want the first ring from a phone number on the call block list to sound, turn the first ring setting to "Off". Follow this procedure on the handset:

Press the [MENU][#][1][7][3]

Select "ON"

Press [SAVE]

For additional information, please refer to the Operating Manual.

View the numbers I have blocked:

To view the block list do the following procedure:

On the handset press [MENU] [#] [2] [1] [7]

Press the [▲] or the [▼] to view numbers that are blocked.

Press [OFF] to exit the setting.

For additional information, please refer to the Operating Manual.Blocking numbers of calls I do not wish to receive:

Some models will allow you to block calls. Caller ID service is required to identify phone numbers to match what you have stored on the call block list. Some units are capable of blocking up to 250 phone numbers, if you have more than 250 numbers to block then subscribing to a call block service from you phone company is an option.

For additional information, please refer to the Operating ManualUnblocking numbers I no longer wish to block:

To unblock a number follow this procedure:

On the handset press [MENU][#][2][1][7]

Press the [▲] or the [▼] to select your desired entry

Press the soft key [ERASE]

Press [SELECT] on "Yes"

Press [OFF] to exit the setting.

For additional information, please refer to the Operating Manual.

Require further assistance?

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I have programmed the date and time on my phone but the information changes. Why does the date and time change automatically?

If you are subscribed to Caller ID from your phone company, the units date and time setting will be automatically adjusted when caller information is received. If you do not wish for this feature to work, press [MENU][#][2][2][6] on the handset, then press [0] to select "Manual" and press [SAVE]

If you are subscribed to Caller ID from your phone company, the units date and time setting will be automatically adjusted when caller information is received. If you do not wish for this feature to work, on the handset press [MENU] then press the [▲] or [▼] to scroll to "SET DATE AND TIME" then press [OK]. press the [▲] or [▼] to scroll to "TIME ADJUSTMENT" then press [▼] TO SELECT "MANUAL". Press [OK] to save the setting.

KX-TG103x

If you are subscribed to Caller ID from your phone company, the units date and time setting will be automatically adjusted when caller information is received.

KX-TG401x

KX-TG402x

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Why cant I hear the dial tone?

Make sure that the base unit has power.

Check if all cords are secure and plugged in properly from the wall and from the back of the base unit.

Try to plug the unit to a known working jack then test again.

If you have a different phone on the same line, and you are also not getting a dial tone, it is possibly a line problem. If that is the case, it is advised to contact your local phone company for further assistance.

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Why do I hear a series of beeps before my dial tone?

If your dial tone is interrupted by several short gaps or beeps your phone company is indicating the arrival of a new voice mail message. It is the signal sent by your phone company to let users know that a message is waiting to be retrieved. If you are subscribed to a voice mail service from your provider this is normal.

Require further assistance?

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Why does the phone display "Line in Use" or "Busy"?

Someone might be using the line. If you have multiple handsets, please check to see if the other handsets were properly hung up or in the charger. If you have already done this, and the error "Line in use" is still appearing on the phone, check any other phones are getting a dial tone.

If the problem persists, follow these procedure:

Unplug your Panasonic phone both from the phone jack.

Try relocating the telephone on a different phone jack inside the house.

Try using a different line cord if you have any other available.

Try using the phone at a friend or neighbors house.

Require further assistance?

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How do I deregister a handset which is no longer in use?

To deregister a handset, you will need to follow the below steps:

Press [MENU][#][1][3][1]

Press [▲]/[▼] to select the handset

Press [SELECT]

Press [▲]/[▼] to select "YES"

Press [SELECT] to deregister the handset

Enter [3][3][5]→[OK] Select the handset you want to cancel by pressing the desired handset(s) number Select [OK]→[▲]/[▼]: "YES" →[SELECT]

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Can I access my answering machine while I am away from home?

Yes. You can access the answering machine remotely by dialing your phone number on any touch tone phone to call it and as soon as you hear your greeting message play, enter your mailbox password or remote code and follow the voice prompt, as soon as you are done listening to your messages you can hang up.

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How do I remotely turn on my units answering machine using a touch-tone telephone?

Dial your phone number and let the phone ring until the answering machine picks up.

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Why does my answering machine say "Memory Full"?

The error message indicates that the answering machines maximum recording time was reached. You need to erase messages from your answering machine for it to start recording new messages again.

Note: The ANSWER ON indicator on the base unit flashes rapidly when you have reached maximum capacity.

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How can I turn on the audible message alert to notify when I have a new message on the answering machine?

Some models have this feature to allow the base unit to beep to inform you of a new message arrival when new messages are recorded. The base unit beeps 2 times every minute until you listen to the messages, if the "Base unit beep" setting is turned on. The default setting is "Off".To activate the feature follow these procedure:

Press [MENU][#][3][3][9]

Select the desired setting, "ON" or "OFF"

Press SAVE then the OFF button

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How do I erase messages on the answering machine?

While listening to the current message press [CLEAR] on the base.

KX-TG450x

To erase a message, play back that message, and press [ERASE] on the base. To erase all messages, while the base is idle, press [ERASE] twice.

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

How do I adjust incoming ringer volume?

To adjust the ringer volume of the handset or Base unit. Press [+] or [-] on the base or [▲] or [▼] on the cordless handset repeatedly to select the desired volume while the unit is ringing for an incoming call.

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.