Hitsteps Ultimate Web Analytics

Description

Hitsteps Analytics is a powerful real time visitor management, heatmap and live chat app. It provides Website Uptime monitoring too.
It allows you to view your visitors stream and follow each visitors to know more about each pages they see. It allow you to engage with your visitors using live chat tool. You’ll be provided with detailed information about each visitor such as geolocation, their first visit on your site, referer to your site, their browser, OS and device and much more!
Advantages over Google analytics includes but not limited to Detailed information of each and all visitors, ability to engage with visitors using live chat tool, heatmap for each pages, carefully pre-generated and categorized reports, real-time analytics on all reports and much more…

Visitor aliasing enables you to detect if same (registered user) login back to your website again using another device (another pc, mobile or tablet). What if a user click on your ads on pc and register to your website but don’t make any purchase, however this same user login back to your website from another device and complete purchase? Most web analytics would tell you he is a new user! Hitsteps detect if same user login again, and merge new browsing session with previous session making a unique timeline. We also identify user in Hitsteps with same nickname they used to register in your website to make it easier for you to identify it.

New generation heatmap, Page Analysis: It allows you to view exactly which item in your page, menu, sub menu, carousels or slideshows is attracting and getting how many clicks. View some screenshots in screenshot tab of this plugin.

Integration with WooCommerce as Analytics allows you to receive your customers detail and pageview path within “New Order” emails
Contact form analytics feature of it also integrate analytics with Jetpack Contact form, Gravity Forms, Contact Form 7 and Ninja Forms plugins and allow you to know more of your visitors on their incoming emails.

Screenshots

Hitsteps dashboard, see everything at a glance.

Revolutionary Heatmap and Page Analysis. It shows exactly which item in each of your pages get how many clicks.

Woocommerce New Order Email (similiar integration for Contact form 7, Ninja Forms and Gravity Forms), it show details of visitor who order from you or sent you an email including pages they visit before sending email.

Live chat with visitors

Installation

It is very easy to install.
All you have to do is to open an account via the hitsteps website, add your site to your account and get your API Code to use the plugin.

Reviews

I’ve been using HitSteps for 2 years to track metrics and visitors to our company website. The dashboard is fantastic, easy to use, and is continually improving. Whenever I’ve had a minor issue, I’ve emailed them and had them respond to me almost immediately detailing how the problem is being handled (usually fixed within 24hrs). I could not recommend them more highly! 10 stars!

It came to my notice that this plugin offer united profiling, which can detect if same user login to my service from phone, tablet or desktop.
I give it a try and didn’t disappointed.
I continue using this and I will update if any issue comes in the way. so far, more than my expectation.