Serial code not valid? (solved)

This is probably a stupid question, but Daz doesnt seem to be accepting my serial code. I got the code after downloading, and put it in multiple times. Even copied and pasted it in. But no matter what it always tells me DAZ studio requires a valid serial number. I made a new account, got a new serial code, and it still wont work. What am I doing wrong?

Post edited by DAZ_bfurner on October 2012

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This is probably a stupid question, but Daz doesnt seem to be accepting my serial code. I got the code after downloading, and put it in multiple times. Even copied and pasted it in. But no matter what it always tells me DAZ studio requires a valid serial number. I made a new account, got a new serial code, and it still wont work. What am I doing wrong?

I downloaded the current one, 4.5 I believe. And I'm on a Max OS X 10.6.8

Ok, so I was able to look into your account and test the SN in my session of DAZ Studio 4.5.

Here is what I did. If you are doing this exact thing let me know.
* Open DAZ Studio 4.5
* Select the pull down menu "Help"
* Register DAZ Studio...
* The registration window will open "Thank you fro registering DAZ Studio 4 Pro!
* In the Serial Number area, paste in your SN, if the yellow/orange check shows up to the right it is valid.

I just got a brand new computer and trying to install DAZ Studio 3 on it... but I am getting the same error; the serial number is not being accepted. Please help! I am getting it straight from "My Serial Numbers" in my account but not working, even when copying/pasting!

The most common error used to be adding an extra space at the beginning or end of the serial number. DS3 always had a free version anyway, which should run as far as I know. If you bought the Advanced version, make sure that you are entering the correct serial number for that version.

I have never heard of seperate serial numbers for each point version, but if they do exist, then when you reset your download for DS3, you should have got another serial in your My Account area. Is that what you did?

If so, then you will need to contact Support for a serial number I think.

Reset your download from your Itemised Order History, and if another serial number is required, then it will be put into your Avaialble Serial Numbers automatically. DS3 is no longer available to buy as far as I know, so getting it though the DAZ 3D website is the way to go.

You didn't say if you bought the Advance version or not? If not, it is not free, and any serial you get will only run the basic version.

I guess it must be basic. I will try to find it. I was only able to find DS4 in my itemized history, even when the date went back to 2007.... I will try again.

Thank you for all your help.

edit: Yea, I see DAZ Studio 4 every time I reset a download for "DAZ Studio Registration", which I see 3 of them, all with different dates, but it will not give me DS3... ugh. I don't want DS4, how annoying >.>

I am having an issue with D|S 4.5 I downloaded the version from the D|S site. I read the included PDF that says in order to get a serial key, you need to get the upgrade from Daz, which is currently free:http://www.daz3d.com/shop/daz-studio-4-pro

I have done this twice now, and both times the order shows as complete, but when I visit my serial numbers page in my account, I only have the serial for D|S4, not 4.5 Pro. Not only that, I haven't received an email confirmation either for the orders I placed.

I also took a shot in the dark, and added the D|S 4.5 Pro Beta to my cart, checked out, and same thing happens. No confirmation, no serial.

Yes, I did.. which is why I am confused. Maybe I am missing something, a step or? I am not sure.
But I only have my serial for D|S 4 Pro, not D|S 4.5.

*Edit* Ok, all the downloads are now available, but the serial is still MIA. Unless these are the zip files which Frank0314 was talking about in a previous post? I downloaded the zip file from the Daz main page, not through my Downloads, since it wasn't there after check out. Does that make sense? :-)

Gonna download the zip file this way and see if it's there.. Hmm.. these are exe's tho. Now I am confused. lol!!!

In available downloads you will see that the zip files are for the Mac platform. THe exe are for PC. If you still do not see a serial number in your available serial numbers then please file a support ticket with sales dept, using the zendesk system, from the Help button at the top, and then contact us. frpom the dropdown.

In available downloads you will see that the zip files are for the Mac platform. THe exe are for PC. If you still do not see a serial number in your available serial numbers then please file a support ticket with sales dept, using the zendesk system, from the Help button at the top, and then contact us. frpom the dropdown.

They are there now. Took a couple hours, but there they are. :-)
Thanks for the help!