Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I neede a spare tire for my car. I looked at NTB website and selected "ATREZZO" brand tire and priced it out. When I was in the store, the sales person told me that for $15 more I can have Sumimotto tire. This is a much better tire. I agreed to it. When I was paying for the tire I saw the price was $115.99. Which is $25 more than the tire I was looking at. The tire I was about to buy was $90.99. The sales man keeps saying that he quoted $25 more. That is a lie. Also things I had included in original tire like Road Hazard, litime balance were excluded in the new tire to show a lower price.

Now the sales person agrees to put the tire I slected and take the other tire back. He wants to me to charge for installation, which is $15. Bottom line is that they want to rip off customers one way or other. I will never buy any more product or services from NTB unless they change their deceptive/dishonest practices.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.