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Business tools and products

With more businesses starting to trade and receive payments online, there are greater opportunities for credit card fraud. You need to be particularly careful when the card is not present in transactions such as phone, email and online orders.

1. Watch out for warning signs

One of these signs may not be cause for alarm, but it is worth paying special attention if one or more of these things happen:

Large unusual transactions from unknown buyers. If they’re in your store you could ask for additional identification to make sure they are the true cardholder

Payment with many credit cards with similar or sequential numbers

Rush orders that need overnight or express shipping

High volume of transactions on a card over short periods of time

Transfer of funds to a transaction account or money transfer agency.

2. Take extra precaution

If you're unsure a transaction is legitimate you can take some extra steps to validate the order:

This article is intended to provide general information of an educational nature only. It does not have regard to the financial situation or needs of any reader and must not be relied upon as financial product advice. You should consider seeking independent financial advice before making any decision based on this information.