My room was small but very clean and comfortable. The hotel is obviously new. It is very close to the airport and they can send a car for you with no extra charge. The food at the restaurant was OK. You can drink beer and wine here, which is a plus. I did not try the BBQ on the rooftop, so I cannot comment on it. The only thing that bugged me was the staff, especially the guy who helped with the luggages. He insisted on showing me all the small details of the room even if it was a very ordinary one. He showed me the TV, the phone, the control for the TV, the coffee machine, the mini-bar, the price list, the amenities in the bathroom, etc. He then started a conversation about his family, the country I was from and what he knew about it. It lasted a few minutes, probably not 10, but definitely more than 5 minutes altogether. He was obviously trying to be friendly, but he was intruding. I would still recommend this hotel because of its proximity to the airport and the fact that everything is clean and new.

I have stayed at this hotel three times in Sep. 12th, 14th and 16th. 12th stay was fine. However, 14th stay was much more than just terrible.
I had to spend much more than half an hour to convince them to check that I really got my reservation with them. I have made a reservation at Regency Dhaka for 12th and 13th, and canceled once then made other three reservations for 12th, 14th and 16th, since my business trip plan changed. They strongly argued with me, saying “you canceled your reservation several times, so that we have to check if we really have your reservation at our system or not.” I asked them to give me a room anyway, then check it later. They, I quote, persisted “we cannot give you any room, until we find out if you really made this reservation or not.”
It was late, after a long trip, so obviously I was so tired.
I would like to know what is the reason why they could not fine my reservation through Expedia. So that I could do something if I stay with them next time, I mean prepare something to help those people to understand. I even had a print out, when I made my reservation for this 14th one. Yet, they could not find my reservation.

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