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guest

Amazing fast service, would recommend to everyone and will definitely be buying from these guys again.

Vereinigtes Königreich

Juni 2019

guest

Great company! Very fast! Awesome customer service! Will order again! This is one of the companies that actually return emails. Also, they had a very good memorial day sale and I was given multiple free seeds with my order and not just any free seeds either, they were really good strains from really good breeders. The Vault is my new go to #1 seed bank

Vereinigtes Königreich

Juni 2019

guest

Absolutely would reccomend the vault. They?re 100% legit and ship fast, my order swept through customs with ease and came discretely packaged. They have a good range and sweet prices, the freebies are a nice touch. Customer service is stellar. You get exactly what you order with this seedbank and I wouldn?t reccomend anyone else.

Australien

Mai 2019

guest

Contacted customer service with some questions, told I was in good hands and less than 2 weeks had my seeds.Further day and looking at sprouting seeds, very happy and will continue to shop there.

Australien

Mai 2019

guest

Best seeds store Ive tried so far they have by far the biggest selection from amazing breeders Ive ever seen. They got the cheapest prices around and customer services is lovely and quick to answer. International shipping is fast and free if your orders is over 100£ ! Always receive my orders in Canada in 10 days or less.

Kanada

April 2019

guest

Everything arrived in just a couple weeks. I?ll use this seed bank again

Kanada

April 2019

guest

The Vault Seeds will always be STIGGYs Choice
Excellent service and speed of delivering
and Great friendly service.

Vereinigte Staaten

Januar 2019

guest

The Vault and its staff are truly the friends of the grower community. Every question I had was answered promptly and honestly. I would recommend The Vault and their product to everyone. Great Products, Great Service 10 Stars.
Neil B
Australia

Australien

November 2018

guest

Great customer service. They saw I was having a problem and called me. The great service makes up for few freebies.

Vereinigte Staaten

November 2018

guest

I tried orders with seedsman they denied receiving my visa payment but my bank said they have robbed me of 350 bucks seed city gave wrong bank transfer details but said they were correct.So ordered at the vault bank transfer NOT ONE PROBLEM and Cameron is a true champ gave me a few extra beans on top of my freebies a pleasure to deal with.Excelent communication and theres no bullshit involved.I didnt use them 1st up because they couldnt do visa payment at the moment and the other could but ripped me off.The vault is the only shop I will use in future.Cameron and the crew Thank you very much from down under.

Australien

Oktober 2018

guest

I cant say enough good about The Vault. Th customer service is always personal and immediate and they really care about their customers satisfaction. Shipping is super fast and the seed quality is excellent. I wont shop anywhere else. I highly recommend The Vault!!!

Vereinigte Staaten

September 2018

guest

Great service and communication. You?ll be looked after

Australien

August 2018

guest

The customer service is really excellent. They answer very quickly to all e-mails and even helped out with my special request! I received free seeds thanks to the April 20 promotion. The local post office did something wrong so I didnt receive the package the first time. Jack and Cameron continued to answer to my worried messages and finally everything worked out fine. Highly recommended seed seller.

Juni 2018

guest

Great customer service after small delivery issue .

Australien

Mai 2018

guest

Bad seeds,,,,emailed many times to complaine but have been ignored...avoid

Vereinigtes Königreich

Mai 2018

guest

Fast and great customer service!

Mai 2018

guest

Wanted to continue with this company,BUT my free seeds were all the same variety. Half the reason for free seeds is to try new types for minimal cost. Really felt ripped- off, and I do not wish to be disappointed if it happens again, so no more orders from THE VAULT. Customer service score can only be nil for such an act. Seed substitution of the worst type. If I wanted multiple seeds of the same type, then I would have selected them.
Not even an apology or even an extra free seed of the same as compensation. Is one seed so important to loose a good customer? Sorry "THE VAULT", just plain bad business practices.

Australien

April 2018

guest

BIG THANKS TO THE VAULT SUPPORT CREW. HAD AN INCOMPLETE ORDER DELIVERED. EMAILED THE VAULT SUPPORT GUYS AND THEY RESPONDED IMMEDIATELY AND SENT THE REST OF MY ORDER POST HASTE.
WE DONT MIND PEOPLE MAKING MISTAKES WHEN THEY BEND OVER BACKWARD TO FIX IT..... DO WE NOW!!! :-)

Vereinigtes Königreich

April 2018

guest

customs took my seeds. the vault replaced my order & sent me a new order free of charge. couldnt ask for more.

Vereinigte Staaten

April 2018

guest

great site, great selection, and the customer service was top notch. Cameron was great. he made it easy. customs got the first one but they shipped me another one. got it fast and was all in breeders packs in great shape. Im a very happy customer. no reason to go anywhere else. and did I mention the free ones. cant go wrong with the vault.

Vereinigte Staaten

März 2018

guest

Top notch all around, I still yet to use the product, but I?m sure with how their customer service was, and attentiveness to my requests-no doubt its top notch! Thank you Vault!

Vereinigte Staaten

März 2018

guest

Great customer service super fast

Vereinigte Staaten

März 2018

guest

Brilliant! 8 working days at my door.

Australien

März 2018

guest

Great product and great service!I will be buying here again.

Vereinigte Staaten

Januar 2018

guest

great, fast, shipment to usa. credit card accepted.

Vereinigte Staaten

Januar 2018

guest

Very fast shipping to USA communication is top notch selection also top notch the selection drew me to the VAULT u will not be disappointed everything went AWSOME with the whole process 100% my go to now THANKS JACK????

Vereinigte Staaten

Dezember 2017

guest

Best customer service I have experienced from any company, not just seed banks. These guys are very responsive, answered my questions in a timely manner, wish i could buy them a beer.

Vereinigte Staaten

Dezember 2017

guest

the service alone is worth your patronage

Vereinigte Staaten

Dezember 2017

guest

They have the best Customer Service. This was the only site that I could get payment made and they called ME.

Vereinigte Staaten

Dezember 2017

guest

Great company. Speedy delivery and great customer service. Friendly staff would reccomend them to anyone looking to buy seeds online

Vereinigtes Königreich

Dezember 2017

guest

Great service,best selection and shipping was fast. I definitely will order again

Vereinigte Staaten

Dezember 2017

guest

Great choice. Good price. Next day delivery. Not sure what more you could ask. 10/10

Vereinigtes Königreich

Dezember 2017

guest

Brilliant, all I need in a store

Neuseeland

November 2017

guest

Absolutely fantastic,Highly recommended to everyone these guys are the best,Im very very happy and very very impressed, youd be a fool to go through any other business,and you can use credit card which makes it a lot easier for us overseas buyers,Happy happy joy joy ,thank you!!!

Australien

November 2017

guest

Great service. Had issue with my c.c. and they called me and fixed problem over phone. 8 days to Usefully be using next time

Vereinigte Staaten

November 2017

guest

Great customer service got xtra seeds every time iv ordered. 100% reccomend these folks

Vereinigtes Königreich

Oktober 2017

guest

As always great service.

Australien

Oktober 2017

guest

Super fast customer service and they really try to help you
Fast del too

Vereinigtes Königreich

Oktober 2017

guest

Easy to navigate website, a vast selection of seeds from top quality breeders, very competitive prices, discounts and special offers!
I had an order of MANY seed packs arrive on time with one pack being incorrect (correct breeder, incorrect strain). I notified the guys at The Vault via email and within an hour I received a sincere apology about an error made by a trainee and my missing seed pack would be with me the next day. I told them it wasn?t a problem and thanks for dealing with it so swiftly!
The next day (a Saturday) a unexpectedly larger parcel arrived, to my surprise a ?pick?n?mix? goody bag of numerous seeds and random bits of paraphernalia and souvenirs along with my missing seed pack. It was like Christmas! ?
I?m now a customer for life!!

Vereinigtes Königreich

Oktober 2017

guest

GDay all, firstly yall owe me a kick up the asre for taking nearly a year to write this bloody review, my bad!
So I perused their website, found some souvenirs i was happy with in relation to the THC-CBD ratio. Straight up beginner so chose some easy and short things. I received an email from George in relation to a seed that was out of stock, so this gave me the chance to opted for something else. Communication with both George and Jack was appreciated and straight up genuine.
Im sure as gunna use this crew next time I need souvenirs.

Goodunya!

Australien

August 2017

guest

Staff so helpful and will reply to every email.

Vereinigtes Königreich

August 2017

guest

allows use of Money Orders to make purchases. This is rare. Excellent service and freebies.

Vereinigte Staaten

Juni 2017

guest

All the seeds I ordered germinated within 2 days.
Besides selling quality products, the customer service is incredible. If you ask advice, they are more than willing to help you. They totally hooked me up with great recommendations and seeds.
Emails you send to them are answered in less than 24 hours. This team is amazing. I will definitely be using them from now on.
Not to mention, their prices are extremely competitive. There are so many strains, breeders and options on their site.
Dont hesitate about using them. This place is incredible.

Vereinigtes Königreich

Mai 2017

guest

This is by far the best seed bank I have ever dealt with if you have any questions jack is quick to respond and is very helpful its hard Getting good customer service but these guys have exceeded to always make sure things are right and to help Ill never use anyone but the vault there the best !

Vereinigte Staaten

April 2017

guest

Still waiting on two auto bio diesel mass from advanced seeds. Customer service is almost non existent in my experience.

Vereinigte Staaten

April 2017

guest

I can no say enough good things about the guys at the Vault... Jack was always quick with a response to any question I had... The payment was there in 8 days( ordered and shipped on march 20th received the 28th.. and 8 days after they received payment... I received my package( shipped on the 30th received on the 7th) .. all in breeder packing... thats not to shabby for snail mail.. Again I cant say enough good things about these guys and what they do!!!!! great selection and prices!!!! Yea people are going to complain because no CC or money orders. but the snail mail wasnt a problem at all!!!!! it was only 17 bucks to send the letter registered (cheapest tracked method in the states or so my little hick town post office told me anyways) and no green tape when I received my package!! :)

This was my first order what a good experience and excellent customer services. 5 stars all the way !

Vereinigtes Königreich

April 2017

guest

Jack offers superb customer service. Package took roughly a week to arrive in the states and it came with a lot of freebies! The package looked like I ordered a shirt so its stealth and not sketchy at all. Jack always replies fast via email and he will even call you if there is a question. The seeds I got are legit. You can order seeds with confidence from "The Vault."

Vereinigte Staaten

März 2017

guest

Best place to buy seeds , even sent me an email when the seeds I wanted were out of stock . Also had credit card problems & The Vault was incredibly patient waiting for me to resolve the long distance purchase. Quick & very discrete shipping , highly recommend.

Kleinere amerikanische Überseeinseln

März 2017

guest

Excellent customer service and response time. Any questions were swiftly answered, and the site has a great ease of use. Highly recommend!

Vereinigte Staaten

März 2017

guest

You cant go wrong with The Vault! never a worry!!
IOP - no bank out there "greener" - Seedfinder- put these guys where they deserve - #1.

Vereinigte Staaten

März 2017

guest

Really BAD customer service now. Never processed order. Emailed them and they state they DONT do U.S. credit card orders any more. Nice of them to tell me that! Could have posted on site and sent email.

Vereinigte Staaten

März 2017

guest

Paid with credit card and the seeds arrived within a week in original packaging. Will definitely be doing business with the Vault again.

Vereinigte Staaten

Februar 2017

guest

Ordered late Sunday and received this morning(Tues) to my surprise. Cant find a fault to be honest. Will definitely order from here again.

Vereinigtes Königreich

Februar 2017

guest

I buy from Jack, it works perfectly, dont muck about with anyone else the Vault has it nailed.
Thanks.

Vereinigtes Königreich

Februar 2017

guest

All seeds in breeder packs. Shipping was quick and effective. Prices were good and free shipping is even better. They are responsive to communications and pre-sale questions. I have 9 new varieties to try out. Bonuses were premium seeds in breeder packs as well. Other companies freebies I have gotten were unmarked and produced terrible phenotypes. I look forward to their acquisition of new brands. The Vault has been the best I have tried. Assured shipping at a reasonable rate and quality products delivered promptly make me a returning customer.

Vereinigte Staaten

Januar 2017

guest

Awesome selection great prices even better customer service fast shipping no extra charge for stealth shipping its included in the shipping price. 10/10 awesome seed bank

Vereinigte Staaten

Januar 2017

guest

These guys are simple amazing!!!

Vereinigte Staaten

Januar 2017

guest

First time useing the vault and i must say they are super fast at shipping as well as there communication is top notch couldnt ask for better seed broker as these guys!!

Vereinigte Staaten

Januar 2017

guest

Great customer service, CC options and selection.

Vereinigte Staaten

Januar 2017

guest

I must Thank ALL at The Vault. I have to admit that my last order was a huge Bank "Snafu", But with a whole lot of Assistance from those at The Vault, (Jack and others), I did get my order! And just in time for a very Nice Christmas too. AND... ON Top of everything else, Jack Sent me FREEBIES for all of the Troubles, EVEN though the Troubles were NOT of The Vaults making. It was the Banks Fault.

My package was very Stealthy and came very Quickly for an International delivery. Could not have been much more than a week. It was so fast I was not paying attention for my order yet. The day I decided to check on, (Track), the Shipping, it was in my mailbox!!

The Vault has a huge variety of strains from some of the worlds top breeders and the Packaging is Great. I am at this moment looking at all of my New Collection. WOW! And you will find it difficult to beat or match the prices. Ive looked.

I cannot say enough Good things about these guys at The Vault. Easier on the "Pocket Book" than others, Fast, Discrete, Friendly and Very, VERY, Helpful!

Thanks Again Jack!
Adrian

Vereinigte Staaten

Dezember 2016

guest

Very consideration and professional customer service, the delivery is fast and really impressive with the stealth package.
Also 100% satisfied with the product!!

Philippinen

Dezember 2016

guest

This company represents the pinnacle of UK pick n mix banks. I have used a few other banks in the past, all of which delivered, but the overall quality of this company and the shopping experience therein is unmatched. Superior customer service, price matching, broad selection, easy checkout and payment options and youll get your gear as fast as the mail service(s) can deliver it. I have placed orders with this bank 3 times and I can assure you that you will get what you pay for and more is you stick with these guys.

Vereinigte Staaten

Dezember 2016

guest

quick, caring and reliable. They make you get a warm fuzzy feeling inside, just like their product :)

Vereinigte Staaten

Dezember 2016

guest

Outstanding service, outstanding products, outstanding delivery. You just cant do better. I look forward to ordering each and every time due to how damn easy it is!! You always get what you need, what you want and it is on time without hitches.

Kanada

Dezember 2016

guest

I just would like to that what a wonderful place of business and kind and understand people who go out of there way to help you out no matter what problem comes up like with me not to say you will have any problems but wow what a great place of business and kind people thay made my life alot better for me now I have sunny days a head of me instead of cloudy days of aches and pains all the time thanks again Johnny Apple seed God save the Queen & SEEDS you great people who are the best allies we have , my pop was on the BB55 USS NORTH CAROLINA MY UNCLE LOST HIS LIFE IN BELGIUM IN A B17 I THINK THE WORLD OF ALL OF THOSE MEN AND WOMEN WHO SERVED AND LONDON HAVE A LOVELY EVENING REGARDS ??

Fantastic very personal service. Post office lost this order and Jack replaced free of charge, Cant think of any other business that wold treat us with so much respect and dignity.

Vereinigtes Königreich

November 2016

guest

The Vault is dependable. I will continue using them.

Vereinigte Staaten

November 2016

guest

Great customer service. I had an issue ordering because of an issue with international credit card payment that the banks were causing. It was NO fault of The Vault, but I updated to Bitcoin payment method and within the business day they responded to my order repost, got my orders resolved, and they even threw in 7 FREE seeds for the troubles.( customer service was so great it really wasnt a trouble to begin with.)
I ordered 8 seeds, and I got 9 free seeds so a total of 17 seeds.
Would definitely recommend using this company over some of the other less reputable ones out there.

Vereinigte Staaten

November 2016

guest

The Vault has an amazing selection of seeds at great prices. Their customer service is top notch and their shipping fast. Im endlessly amused by their stealth packaging, which unlike most seed banks they dont charge extra for! 10/10 all the way!

Vereinigte Staaten

November 2016

guest

Always top-grade strains from trusted sources. The last order did not make it through customs to me but Jack and The Vault helped me out with a super-stealthy delivery to keep me going. They went above/beyond with their cust. service.
I have tried other seed banks but The Vault is the best for me. Quality/price/service, what else do you need.

Mexiko

November 2016

guest

Amazing customer service with quick responses FAST discreet shipping. Great pricing. 100% germination! I have ordered from others but not with this level of service. This will now be my go to place.

Vereinigte Staaten

November 2016

guest

Outstanding customer service! Great prices and selection. Fast delivery. Cant say enough good stuff about Jack and Team Vault. If your looking for some gear or souvenirs definitely check out The Vault.

Vereinigte Staaten

September 2016

guest

Excellent customer service and great packaging.

Vereinigte Staaten

September 2016

guest

Amazingly fast delivery to the US! Very nice and I love the comparative grows so we can follow and learn more about growing the strains were curious about.

Im a big fan! :)

Vereinigte Staaten

September 2016

guest

Very professional,I havent used the products yet but,I know a good thing when I see it,Im looking forward2 my success &doing business with the Vault in the future,you guys are sweethearts
Thanks again
Theresa

Vereinigte Staaten

September 2016

guest

Jack is the best! The Vault truly rocks!
Customer service is the priority and there is none better...
The Vault is my only go to source and I could not be happier!

Best regards,

Mikie. ???

Vereinigte Staaten

September 2016

guest

Jack @ the vault is the man. Very helpful and great prices.

Morriston55 rollitup.org

Kanada

September 2016

guest

Quick, safe, discreet, good freebies

Australien

August 2016

guest

very paranoid buying seeds cuz the feds watchin everything but i took a shot. heard good things about the vault so y not.took 5 days which is super fast got my seeds ina brown plain box . had to sign but hell.overall 10 there awesome u wont get caught thats all u need to know. #dicksoutforharambe!

Vereinigte Staaten

August 2016

guest

Just recived seeds in original packaging. Sat in customs for a few days. Total time from order to received at 8 days. Seeds are sporting already

Vereinigte Staaten

August 2016

guest

Great Service very discrete .

Australien

August 2016

guest

The vault is the best of the seed banks, I had problems with an order that was caught in customs for weeks, when I contacted The Vault and explained the problem Jack didnt waste anytime getting another order moving my way. If your dealing with anyone other that Jack your probably not receiving the best customer service this industry has to offer, I will only order from the Vault from this point forward. JACK your on TOP, the VERY BEST, #1 with a bullet.

Dont trust your order to anyone else, Jack has your back!!!!

Thanks again Jack and enjoy reading HEAVENS TALE Im send it today!

Your new Buddy from TEXAS

Mike

Vereinigte Staaten

August 2016

guest

Ive ordered from this company a few times and every time the product was at my door within 5 days; which is ridiculous fast from Scotland to Texas in the U.S.. Most of their prices are low to cheap in comparison to other seed banks, unless you get a high THC level seed and then their prices are about the same as any other seed bank. But what puts them over the top in comparison to other seed banks is their customer service which has remained unmatched in comparison to any company that I have dealt with throughout my entire life. I t would be safe to assume that no other company has illustrated or demonstrated such stellar care of the needs and wants of their customers satisfaction. If you are in search of a perfect seed bank, this is it!

Vereinigte Staaten

August 2016

guest

Ordered my seeds Friday being delivered today good customer service very helpful would highly recommend this company many thanks Lee

Vereinigtes Königreich

August 2016

guest

This company is top notch! It is pretty rare these days to find a company that will make a promise and then actually back it up. Jack and crew at The Vault, have gone out of their way to make sure I got what I ordered! I was a first time client and placed my order. I live in Texas, so I expected it might take a bit longer than usual. Ordering was simple and fast, I recieved my tracking info the next day from Jack and sat back and waited for my souvenirs to arrive. Sadly my order has
decided on a extended holiday in Chicago!?!? I called Customer support and got Jack on the phone gave him my tracking info and he took a look and told me he would ship out a replacement. I received my replacement order today and they even tossed in a little something extra for my time and trouble. On a scale of 1 to 10, The Vault rings in at 11! I am sure even Nigel Tufnel would agree with that statement. These folks are the real deal!

Vereinigte Staaten

Juli 2016

guest

I Placed an order from the vault.Shipped in 2 days. Received my order in about a week.Was i happy NO. Customs tape on package. E Mailed the vault. 2 Days later they reshipped my order. Received it in about a week.Now extra happy. Great customer service.My thanks to the vault.

Vereinigte Staaten

Juli 2016

guest

Its hard to fault these guys!

Vereinigtes Königreich

Juli 2016

alpine718

First time buyer just got my order. Seemed like very fast delivery. And I am putting it to work right now.
Fantastic seedbank RECCOMENDED.

Vereinigte Staaten

Juli 2016

guest

Dont know what the germ rate will be but I can tell you that in my opinion they are the best out there while its true I have not ordered from every place I have many these guys are no joke never had better service great deals and freebies and 2 or 3 times faster than anyone previously ordered from.
thank you vault
And George Seeds

Vereinigte Staaten

Juli 2016

JasonWhite

Just need more companies thats all with this company I have to say.

Juni 2016

guest

and my last they claim to be the cheapest but in the end you will end up paying more and the seeds are garbage

Vereinigte Staaten

Juni 2016

guest

Great place 100% recommend

Vereinigte Staaten

Juni 2016

guest

Extremely fast shipping. Got it in under 1 week. This was the fastest shipping of the three seed banks I have ordered from. These guys know what they are doing and they dont charge you a ridiculous stealth shipping fee to do it. Seed was dated very fresh from ACE and I have had excellent results with Ace seeds before so I dont expect any problems. Seed prices were good also. All emails were answered quickly and they had a user friendly payment method that worked which is rare.

Vereinigte Staaten

Mai 2016

guest

Awesome service and great selection.

Sint Maarten (niederl. Teil)

April 2016

guest

I have used The Vault on a number of occasions, and each time I receive great service. When I looked at the Vault website for the first time, I was surprised by the amount of fine quality seeds they had for sale. The website is user-friendly and provides buyers with the information needed before they would likely make a purchase. The Vault is very professional with great customer service. I would surely and have referred The Vault to my friends.

November 2015

guest

recieved order the next day and had more free seeds than the site said, all germed so very happy and ill use again

scotland

Juni 2015

guest

Seeds came packaged badly. Guys denied everything when I called them. No more.

Mai 2015

guest

The strains they reccomended were terrible. All the auto-flower varieties produced small weak buds, and only 50% of the seeds germinated. The females seeds germinated at about 25% and produced small weak plants. Compared to the seeds I normally get from Amsterdam everything was terrible. And to top it off some jerk there named Jack sent me a vulgar obsenity laced message in response to my questions about the problems. Not to mention their prices are way high. Never again!!!