The Industries We Serve

From arenas and airports to shopping malls and hospitals, Service Management Systems is the leading expert in cleaning and maintenance services. Select an industry to learn more about our specialized services.

The Services We Offer

Our goal is to deliver proven services and technology solutions that allow us to achieve measurable benefits to our customers and employees. Select a service to learn more about what Service Management Systems can offer your facility.

Our Proven Processes

Service Management Systems has proven processes in terms of technology, staffing and training to ensure the highest level of quality services are delivered to our facilities throughout the U.S. Select a process to learn more about how our specialized services can benefit your facility.

Hospitality

Be Our Guest

Guests notice when a hotel isn’t up to par, and it is important to make sure every area is pristine. Restaurants, ballrooms, common areas, public hallways, kitchens, restrooms, even guestrooms – our turnkey operations keep them all in grand-opening condition.

Using proprietary systems and zone maps, we carefully diagram all surfaces throughout the property and create deep-cleaning schedules to keep everything sparkling without interrupting your guests’ experience. From marble and travertine to wool carpet, no surface is beyond our reach. Based on our knowledge and expertise, we can provide your hotel or resort with:

Great First Impressions

First impressions are essential and can happen in a split second. Your guests will make an instant assumption about their upcoming experience the moment they enter your hotel. Our cleaning professionals ensure their first smell, first sight and first welcome are pleasantly refreshing.

Positive Guest Reviews

Guest reviews determine your future business. Reviews are written when passion is high — whether good or bad. We want your guests enthusiastic about their stay for all the right reasons. The subtle details in cleanliness or a friendly hello help create the perfect experience — the kind guests are just too excited not to tell someone about.

Cost Efficiencies

With today’s economy, controlling costs has never been more important. We understand your needs and will partner with you to design cost-effective solutions to maximize resources and achieve desired outcomes. Our services are customized to each property’s operational and financial requirements.

Get Started with SMS

We provide superior specialized services through management of systems and people that allow our customers to focus on their core business. Learn more about how we have fine-tuned our cleaning and maintenance programs to bring your property better results at a better value.