*Type a word or a question to search

Flights

Ejazah.com offers Visa and Mastercard payment functionality. Please note that at the moment we accept credit cards issued by banks located in the Kingdom of Saudi Arabia only. We’re working on other payment options like SADAD and acceptance of credit cards across the GCC region.

Your booking can only be confirmed once your credit card transaction has been processed. Once processed, you will receive an e-ticket email from Ejazah.com with all related info. For certain low cost carriers, a confirmation email with a reference number will be produced and sent to you.

A non-stop flight flies from one airport to another without stopping. A direct flight, on the other hand, makes (so called technical) stops along the way. During such stop at a midpoint airport, some passengers remain seated on the plane while some passengers exit and others board.

The minimum connecting time is the shortest permissible time needed to make a connecting flight at a particular airport. This standard is determined for each airport by the airport authorities together with the respective airlines. The connection times we offer on our website are in accordance with these standards.

In the event that your flight is delayed, causing you to miss your connecting flight, it is the airlines responsibility to rebook you on the next available flight provided that all flights are on one ticket. If no other flights are available then, the airline might offer you accommodation and transport to a hotel.

Depending on the waiting period, meals and refreshments may also be offered by the airline.

If you have two separate tickets connecting two flights, the respective airlines will not take any responsibility if you miss your connection.

Most airlines allow for minor corrections to misspelled names (e.g. Mohammed/Mohamad, Ali/Aly), but do not allow name changes to the travelers originally booked. If there is a spelling mistake, we shall request the airlines for a name correction. The final approval will come from the airlines. Kindly make sure you always enter the correct name as stated in your passport / travel document in order to avoid any inconvenience.

If a female traveler booked a ticket in her maiden name (i.e. her original name before marriage) but is travelling with a new travel document that has her new married name, then she should provide a copy of her marriage certificate so that the airline can make a note of it.

On re-issuing a flight ticket if the amount is less than SAR 500, an amount of SAR 25 will be charged per booking. In cases of the re-issuance amounting to over SAR 500, an amount of SAR 150 will be charged per booking.

Hotels

In general, hotel check-in starts in between 1300 hs to 1500 hs and check out starts in between 1200 hs to 1300 hs (all in local times). In case you need to check in/out outside this window Ejazah.com suggests you booking an extra night to ensure a smooth experience.

Contact details of the hotel booked will be available in the booking confirmation email sent to you. Registered users can always login to get access to their personal Dashboard which will show your booking confirmation details under the ‘My Account’ section.

Please remember to check your spam folder and to add [email protected] to your address book so it isn't filtered out. Still can´t find the booking?. Located on the upper right hand side corner of Ejazah. under ‘My Account’ you will find all your activity including your bookings. In the event that you still need help please call us on 920002073 within KSA, or on +966920002073 from outside KSA, Sunday to Thursday from 9 am to 5:30 pm (KSA time). and your Ejazah.com representative will be happy to assist you.

Once you had selected your hotel, Ejazah.com provides you with an optional field for special requests right below the ‘Room Preferences’ section. We will pass your special request on to the property, but such requests are not guaranteed and may not be available in the room type and room rate requested. You may wish to directly contact the hotel before your stay to confirm your special request.

‘Pay at Hotel’ allows you to book a hotel on Ejazah.com and make the payment for the booking directly while staying at the hotel. Your credit card details are used to guarantee your booking and you are not required to make any payment while making the booking on Ejazah.com website. To ensure a great experience Ejazah.com suggests you to check cancellation and no show policy since charges may be applied by the Ejazah.com hotel partner.

Holiday Packages

A holiday package or a packaged holiday is a tour arranged by Ejazah.com to various destinations with a combination of travel services such as flights, hotels, city tours etc. at a specially negotiated rate.

You will receive a confirmation of your request by email. Please remember to check your spam folder and to add [email protected] to your address book so it isn't filtered out. In the event that you still need help please call us on 920002073 within KSA, or on +966920002073 from outside KSA, Sunday to Thursday from 9 am to 5:30 pm (KSA time) and your Ejazah.com representative will be happy to assist you.

Ejazah.com partners’ rental car companies carry a variety of makers and models for each car type. As a result, the rental car companies are not able to guarantee the specific make or model you will receive at the rental counter. You always book a car category.

You can book a rental car for someone else, who will be driving while on travel, by providing complete details of the driver and on meeting the following requirements for the driver to confirm eligibility:

Hold a valid driver's license issued in his or her full name

Non-residents must hold a valid international driver's license obtained at his/her home country

A valid credit card with a minimum of $200 or more available credit

Meets the minimum age criteria

Note: Car rental companies may verify the driver's age and check the driving history.

Ejazah.com car rental search results clearly list down all the car inclusions. You can always tailor make the results by using the provided filters. You can always learn more about the Terms and conditions of your car rental and insurance/s by clicking on the ‘Terms and Conditions’ link.

If applicable, Ejazah.com Car Rental results include information about the basic insurance/s related to your reservation. Usually the included insurances are Collision Damage Waiver (CDW), Theft Waiver (TW) and Third Party Liability Protection (TP). You can always learn more about the Terms and Conditions of your car rental and insurance/s by clicking on ‘Terms and Conditions’.

When collecting the vehicle, the principal driver will need to present the rental voucher, driving license (including the International Driving License when applicable) and a credit card in his/her name. It is often useful to bring a further means of identification e.g. a passport.

When visiting our ‘Packaged Holidays’ section you will be offered vast information about the different services included. Every destination is different and as such, every package is built around the experiences the destination offers. Shopping, sports, adventure, culture, gastronomy, history, city breaks and long-haul holidays are some of the themes Ejazah.com uses to build its packaged holidays.

Ejazah.com curates the travel product available and offers you hassle free experiences. Don´t know where to go or what to do? Visit our ´Packaged Holidays’ section for inspiration and ideas. On top of that all our Packaged Holidays are negotiated at special Ejazah.com rates so you can save time and money.

When you select your package from Ejazah.com ‘Packaged Holidays’ you will be shown all related information plus the option ´Book This Offer´. Ready to go? Simply click there and fill in your contact details. An Ejazah.com Travel Representative will contact you to finalize the process.

Payments

Ejazah.com offers Visa and MasterCard payment functionalities. Currently, we accept any credit card and debit card issued by banks located in the Kingdom of Saudi Arabia and Bahrain only and are working on acceptance of credit cards across the GCC region. We also accept payment options like SADAD.

Yes!. At Ejazah.com your information is secure. We comply with all the relevant requirements to protect your information. Please note that at the moment we accept Mastercard and Visa credit cards issued by banks located in the Kingdom of Saudi Arabia only.

SADAD Account is a new fast & easy electronic payment method from Saudi Arabian Monetary Authority (SAMA). In few simple steps (and without leaving your home) you can enable your SADAD Account and pay without Credit Card in hundreds of website on the internet.

SADAD Account was created to enable electronic payments in websites without the need to log into your online banking whenever you want to pay. Also, unlike SADAD Biller, SADAD Account is already available in hundreds of websites.

You will find the cancelation rules for your trip on your booking and will be charged accordingly. After deducting the vendor’s cancellation fee if the balance amounts to less than SAR 500 an amount of SAR 25 will be charged. In cases of the balance standing between SAR 500 - SAR 700 an amount of SAR 100 will be charged per booking. For bookings with a balance exceeding SAR 700, an amount of SAR 200 will be charged per booking as processing fees.

Ejazah Points

At Ejazah.com we are here for you. Please call us on 920002073 within KSA, or on +966920002073 from outside KSA, Sunday to Thursday from 9 am to 5:30 pm (KSA time).and your Ejazah.com representative will be happy to assist you with the booking procedures.

Every time you book, pay and consume a flight, hotel or car rental product on Ejazah website you automatically accumulate points for your program. Please note that the Ejazah partner hotels offering the option of Pay at Hotel do not participate in the Ejazah Points program. Ejazah.com regrets informing you that bookings made over the phone are not eligible for Ejazah Points.

Your number of points equals in numeric value the amount (SAR) spent on Ejazah.com. In other words, if your total booking value is SAR1000 you get 1000 Ejazah Points. Occassionaly Ejazah will offer special promotions with point boosters – like +100% or 200% points. These promotions might come with different expiry dates – and will be marked as such.

Under ‘My Account’ > ‘My Dashboard’ you will have access to monitor all activities related to your Ejazah Points. Moreover, at any time, for a quick viewing of your accumulated number of Ejazah Points, you can check on the upper right hand side corner of Ejazah.com.

At the present time, you can use your points on Ejazah.com to buy flights, hotels and car rental products. Please note that the Ejazah partner hotels offering the option of ‘Pay at Hotel’ do not participate in the Ejazah Points program. Ejazah.com regrets informing you that bookings made over the phone or email are not eligible for Ejazah Points at this point in time.

Once you finished booking our services and are ready to make a payment, Ejazah.com will give you the options to pay your booking in full either by credit card or using a mix between your available points and your credit card. Please note you can redeem Ejazah Points up to 10% of your cart value. Please remember Ejazah.com only accepts Mastercard and Visa cards issued by a bank in the Kingdom of Saudi Arabia currently.

Every time you book, pay and consume a flight, hotel or car rental product on Ejazah website you automatically accumulate points for your program. Ejazah.com regrets informing you that bookings made over the phone are not eligible for Ejazah Points

Other FAQs

Although highly recommended for a more personalized experience, this is not necessary as we will be auto registering your details at the time of making your first booking. We will be sending you the login id and temporary password to your email id used to make the booking.

By registering with Ejazah.com and accessing to ‘My Account’, you can use your personalized dashboard to seamlessly view your booking details, account activity, favorite searches, earn and burn Ejazah.com Points, receive members only promotions and much more. And because at Ejazah.com ´The More You Travel, The More You Travel´, we will credit 100 Ejazah Points to your account when you register the first time with us.

At any point in time using the ‘Sign In’ functionality located in the upper right hand side corner or at the time of your first booking, all you need to do is enter your email id, phone number and name and you will be auto registered. You may later edit your profile, add your address, co-travellers’ details and much more by visiting ‘My Account’.

Yes, you can make a booking over the phone. Call us on 920002073 if you are within KSA or on +966920002073 from outside KSA, any time of the week between 8.00 AM to 12.00 AM KSA time. Our travel representatives will be more than happy to assist you with your travel request.

Note: Travel bookings made over the phone are not are not eligible for Ejazah Points.

At Ejazah.com we are happy to help you book our great product for your friends and family. Please make sure the relevant booking information, i.e. full name, age, belongs to the actual customer who will enjoy the Ejazah.com products and services.

Ejazah.com bookings are confirmed instantly and in case you wish to make changes to the booking, we recommend that you speak to our call center agent who will make the required changes. It is important that you read carefully the cancelation policies provided by our Ejazah.com partners since certain charges going up to total value may apply.

Ejazah.com regrets having to cancel your reservation. Please log in and visit ‘My Account / My Bookings’ where you can view, manage and cancel your reservation. Ejazah.com suggests youcheck the cancellation policies of your booking to learn more about the penalties or charges applicable (if any).

On receiving a cancellation request, the Ejazah customer service team will get in touch with you within 24 hours for processing the cancellation request.

We suggest you use the Ejazah.com site for an immediate cancelation. If you still would like to speak with an Ejazah.com representative, you may call us on 920002073 within KSA, or on +966920002073 from outside KSA, Sunday to Thursday from 9 am to 5:30 pm (KSA time). The Ejazah.com team will be more than happy to assist.

For every product booked on Ejazah.com we share with you the cancellation and refund policy. These rules are set and provided to Ejazah.com by the relevant product partner. If such cancellation policy allows for a refund, as soon as you proceed with the cancellation via ‘My Account’ or the Call Center, Ejazah.com will request the relevant refund on your behalf.

Children under the age of 2 usually do not get their own seat. They will have to sit on an adult's lap. Most airlines offer baby baskets for infants up to six months old (depending on the infant's length and weight), to be requested on long haul flights. To make this request, you can call us on 920002073 within KSA, or on +966920002073 from outside KSA, Sunday to Thursday from 9 am to 5:30 pm (KSA time) and your Ejazah.com representative will be happy to assist you.

Please note the confirmation of the request depends on the airline, we cannot guarantee that this service will be available on your chosen flights.

The monetary value of your Ejazah points collected will be automatically applied to your payment at the checkout page of your next travel purchase. Using your points or storing it until you've accumulated a certain amount is entirely your choice. In terms of exact value, 5000 Ejazah points = SAR 25.

No Match For What Your Searched For

Booking Reference Not Found

We cannot find any thing with the mentioned Booking reference no. and the email

Added

Product Added

Hotel Offer Added

The Hotel Offer has been added to your cart. Do you want to checkout now?

Fare rules

Rules and restrictions

Restricted fare

Restricted ticket purchase

Please note you are purchasing a non-refundable ticket. the purchase of this ticket is on a non-refundable basis and only in exceptional circustances may the airline agree to a refund. for detailed exceptions please review the adjacent fare rules

Airline change policy

Change flight fee (Per person)

Airline fee

Airline cancellation policy

Cancel flight fee (Per person)

Airline fee

Note:
Flight change charges are indicative. Some airlines do not accept change requests between 6-72 hours before departure of the flight. You may also incur an additional change or refund fee, please refer to the booking terms and conditions for further information.
Terms & Conditions
For further information.

Privacy Policy

fare_rules_privacy_policy

Fare rules

Rules and restrictions

fare_rules_refundable_message

Restricted ticket purchase

Please note you are purchasing a non-refundable ticket. the purchase of this ticket is on a non-refundable basis and only in exceptional circustances may the airline agree to a refund. for detailed exceptions please review the adjacent fare rules

Airline change policy

Change flight fee
(Per person)

Airline fee

AED 310.00

Note
Flight Change Charges Are Indicative. Some Airlines Do Not Accept Change Requests Between 6 - 72 Hours Before Departure Of The Flight. You May Also Incur An Additional Change Or Refund Fee Please Refer To The Booking
Terms & Conditions
For further information.

Remove cart item

Remove cart item

Remove cart item

Remove cart item

Are you sure you want to remove this item from the cart?

Remove cart item

Remove cart item

Remove cart item

Remove cart item

Are you sure you want to remove this item from the cart?

Remove cart item

Remove cart item

Remove cart item

Remove cart item

Removing the item from the cart will result in a price change and you will not get the package rate.