Insights & Trends

Identify Agency Trends with Real-Time Data

Child and Adult Protective Services directors must have their thumbs on the pulse of emerging trends that contribute to abuse or neglect within their communities. But valuable insights and data that reveal these trends are often hidden or virtually impossible to retrieve. The lack of real-time data or visibility into cases throughout the agency hinders the bigger vision to keep families and children within the community safe. This is a story about Laurel, who is using a protective services case discovery platform, Traverse®, to surface “dark data” to identify trends across the agency and make positive changes in the community.

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"Implementing the Northwoods solution has resulted in a more productive and accountable staff, increased customer responsiveness and greater value for the public."
Roxanne Somerlot, Director, Marion County Job and Family Services