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Windows Won't Load; Keeps Cycling Through

Jhazon

Posted 25 June 2011 - 05:37 PM

Jhazon

Member

Member

109 posts

A few months ago, after receiving a virus/malware, I deleted a few files that were indicated as being corrupt. This stopped the virus, though it has since caused a new issue. 90% of the time when I shut down my PC, it does not get passed the Windows XP load screen, then pops back to the startup screen and cycles through a few time until I get the dos option of "starting from the last known" good setting or start normal. No matter which I choice, it continue in the cycle. The only way to fit the problem is when the PC goes into a scan disk for errors funtion, the scan happens and I get into my PC.

Ztruker

Posted 05 July 2011 - 08:40 PM

Ztruker

Member 5k

Technician

7,087 posts

This sounds like the hard drive is having problems and when chkdsk runs it clears it up until the next time.

I would go to the web site of the hard drive manufacturer and download their drive utility/diagnostic. This is normally a .ISO file that you use to create a bootable CD from. Do that then boot it and run the diagnostic, see if it finds any problems with the hard drive.

If you don't know the drive manufacture, you can install System Information for Windows (SIW). Run it, expand Storage Devices under the Hardware section. That will tell you the manufacturer and model number.

If it runs clean then I would download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

Boot the CD and run for at least 3 complete passes unless it shows errors sooner than that.