Category: Bad Behavior

(During the summer our store stays open until 11 pm. Now that summer is ending we are back at our winter hours of closing at 10 pm. My coworker has made announcements at 9:45 and 9:55 that the store is closing. It is now 10:10, we have turned off the outside lights, dimmed the dining room lights, and turned up the music while we clean.)

Coworker: “Uhm, guys, I found some people and they won’t leave.”

Manager: “What?”

Coworker: “Yeah, I went to clean the bathrooms and they are sitting at one of the bars. I told them we were closed but they just said ‘No, you aren’t’ and ignored me.”

(The manager walks around the corner to where the people are sitting.)

Manager: “Excuse me, ladies. We have actually closed for the night so I am going to need you to leave so we can finish mopping.”

Girl #1: “No, you aren’t!”

Girl #2: “Yeah, you guys don’t close till 11! We aren’t leaving.”

Manager: “I’m sorry but we are. Staying open until 11 is something we only do during the summer. We switched back to winter hours last week.”

Woman:*on phone* “He’s just being stubborn. You know him. He’s always like this.”

(She continues on for almost ten seconds before looking over to me.)

Woman:*quickly* “Two tickets.” *she immediately goes back to talking*

Me:*awkwardly trying to find my way in* “Two tickets to what, ma’am?”

Woman:*on phone* “Hold up one sec, okay?” *to me* “What?”

Me: “What would you like two tickets to?”

Woman:*scoffing/frustrated* “[Movie].”

Me:*gesturing to our assigned seating chart* “And where would you like to sit?”

Woman:*back on phone* “Yeah, sorry, I’m at the movies. Oh, I know. I haven’t been here in so long. But I’m seeing [Movie] later. I heard it’s pretty good. You should come!”

(She continues talking for almost a full minute while I repeatedly re-ask her where she’d like to sit. Eventually, she puts her phone down for one second and turns to me, and instantly her eyes are fuming with anger.)

Woman:*shouting* “I do NOT like to be ASKED so many f****** QUESTIONS! SHUT IT!”

(It takes almost another full two minutes for the transaction to continue when she finally ends the call.)

Woman:*glaring* “What the h*** did you need so badly to interrupt me?!”

Me: “I need to know where you’d like to sit. Which seats would you like?”

Woman: “Didn’t I f****** ALREADY SAY that I don’t like to be ASKED f****** questions? This is f****** ridiculous!”

(She stormed off without buying her tickets. I’m still confused as to how she expected to get through life without being asked questions, or how she managed when her phone needed to be plugged in to charge for an hour or two, given how important it evidently was to her.)

(I work at a racetrack serving betters in the restaurant on race nights. We have several regulars who come in every race night. Two in particular, a husband and wife, are very sweet. All of the staff, including managers, restaurant staff, and the employees in my department, love them for being so kind. I have the pleasure of serving them every single race night, so I have gotten to know them and can get away with joking around with them. On one particular race night, I jokingly made a funny face at the man as I approached their usual table.)

Man: “Be careful! My mama said that if you make a funny face, you’ll get stuck like that!”

Me: “Well, I can see you never listened to your mama.”

(His wife broke out laughing and he gave me a high five for my quick come back. To this day we still enjoy making fun of each other.)

(My boss, the owner of the shop, has been working with a customer who has visited a few times now. Each time, just before he makes his purchase, he calls a friend who contradicts — incorrectly — everything my boss has said. On this visit, the same is about to happen, and my boss has had it, so he asks to speak to the friend.)

Boss: “Hey there, I’m the owner of the shop and I’ve been helping your friend here for a while. Before he talks to you, I was hoping to ask you a couple questions. What is it that you do for a living?”

Friend: “Well, I’m a financial advisor. I help people with their investments, stocks and the like.”

Boss: “Cool! I actually do a little of that for myself, too! How about next time you’re advising a client, I swing by and let them know what I think?”

Friend: “Absolutely not! Don’t be ridiculous. This is my livelihood, my career. I’m the one with the experience and knowledge about this stuff. You own a bike shop!”

Boss: “Well, when you put it like that, it makes sense. Can I go back to selling your friend a bike now, without your interference?”