Authorization Help

If you've completed the Authorization process, but your host is still reporting that your plug-in is not authorized or your plug-in doesn't appear in your host, you've come to the right place.

Our experience shows that in almost all cases, this is caused by one of only a few simple problems. In order of frequency (from most to least common), they are:

1. You completed the Authorization process on our web site (which transferred your license to your ilok.com account), but you have not yet completed the process by launching the License Manager and transferring the license into your iLok key.

2. You bought a new computer, plugged your iLok into that new computer, but have not yet downloaded and installed your plug-in on that computer.

3. Your iLok key is not plugged in to a USB port. (The iLok must be plugged in whenever you are using your software.)

Here's how to deal with each of these problems:

1. If you haven't completed the iLok Authorization process

If you completed the Authorization process on our web site and got the message that your license has been sent to your account at ilok.com, you must do all of the following:

1) Go to www.ilok.com and log in with your user ID and password. (The link will open in a new window so you can continue reading these directions..

2) Download and install the new iLok License Manager (if you have not already done so).

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Special Webstore Offer

Purchase Auto-Tune 8 on our webstore and get AVOX 4 for Only $199!

Purchase or upgrade to Auto-Tune 8 Native
on our webstore and get AVOX 4 at the special price of only $199.00*.
(That's $200.00 off the regular MSRP!)*Valid when Auto-Tune is purchased at full price only

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Special Webstore Offer

Purchase Auto-Tune 8 on our webstore and get AVOX 4 for Only $199!

Purchase or upgrade to Auto-Tune 8 Native
on our webstore and get AVOX 4 at the special price of only $199.00*.
(That's $200.00 off the regular MSRP!)*Valid when Auto-Tune is purchased at full price only