Self-Help Support

Here is information about the various software that has been discontinued. You are free to continue to use our
"Self Help" FAQ database which may help you to resolve some software issues. Scroll to the bottom of the page
for common FAQ issues or to search the FAQ database for other topics.

Did a new Windows version break your old Buzz Tools software program?

Newer Windows versions and Windows updates were not meant for old software. When Windows makes changes to their operating systems
it can prevent many older software programs from running, including the Buzz Tools software programs listed below.
You might have trouble installing, authorizing or running your older software programs.
To continue using your old software, you’ll need your original Windows version and you may even need to install an older
version of your software. It’s unfortunate that Microsoft doesn’t warn customers about possible
third party software issues prior to the updating or upgrading of Windows.

BuzzWord v1 Final version 1.09(329) - Retired Nov 2016

The BuzzWord 2 Upgrade is installed directly onto your computer. You won't need to install BuzzWord v1
first but you WILL need your old BuzzWord v1 serial number during program authorization. Serial Number Lookup

BuzzXplore Embroidery v1 Final version 1.27(210) - Retired 2011

The BuzzXplore v2 Upgrade is installed directly onto your computer. You won't need to install
BuzzXplore Embroidery Edition v1
first but you WILL need your old BuzzXplore v1 serial number during program authorization. Serial Number Lookup

Buzz Tools v4 Final version 4.12(149) - Discontinued 2014

The BuzzXplore v2 Upgrade is installed directly onto your computer. You will not need to install
Buzz Tools v4
first but you WILL need your old Buzz Tools v4 serial number during program authorization. Serial Number Lookup

BuzzEdit v2Retired 2011

The BuzzEdit v3 Upgrade is installed directly onto your computer. You will not need to install BuzzEdit
v2 first but you WILL need your old BuzzEdit v2 serial number during program authorization. Serial Number Lookup