What our customers say:

“With Centrix there is a far greater perception that someone is looking after our IT. The timeliness of response is much better. I feel like someone looks after our network and the onus isn't on me to alert anyone and make them fix it.”

WHY CENTRIX?

We're Here For You

IT POWERED BY PEOPLE, CENTRED AROUND YOU

At Centrix, everything we do is centred around our customers, because we believe in people-driven IT. This is how we build long-term relationships - through being proactive and always leveraging our knowledge.

We attribute our ongoing success to this ethos, giving us the opportunity to now work with a number of satisfied businesses of all sizes who have benefited from our professional managed and outsourced IT services, tailored to support them every day. We would like to do the same for you. At Centrix, we’re your Managed IT experts.

Our core focus is on being the experts in Managed IT, so you can benefit from our knowledge and experience, every day. When working with Centrix, your IT systems will be managed seamlessly for you while still leaving you with total control and ownership. It’s your IT department- managed by us but powered by you.

Our Experience

Centrix has a team of highly skilled and experienced IT engineers with a diverse range of skills and specialisations. With Centrix on board as your IT team, we provide you with the benefits of our collective expertise which we adapt and apply to support you.

Our depth of knowledge and experience surpasses other alternatives, including internal teams and other external options.

Our Knowledge

It’s crucial that your IT is managed by a team of experts who:

Have experience across multiple platforms

Are officially accredited

Are up-to-date with technology and training

Specialise in managed IT services

Our highly skilled team consists of specialists who are professionally trained and industry accredited in a variety of technology solutions so that we can best serve you.

Our Results

At Centrix, we believe in delivering an exceptional service to all of our clients. In fact, our clients experience an average customer satisfaction rating of 97% and our reports show that 99% of service requests are responded to within the agreed timeframes.

IT SECURITY

Collaboration

James Maitland

General Manager, Salvo Property Group

Engaging Centrix to look after our IT has allowed myself and the business to focus on our own business activities. We had previously spent a lot of time working on our IT and never to a level of knowledge or professionalism we receive from Centrix. This alone represents a huge saving in terms of cost and administrative hassle.

Having worked through multiple IT systems and relocations, Centrix has always been consultative and offered me practical solutions for Salvo’s requirements.

Centrix support is hands down the best I’ve experienced, IT help is consistently responsive. With our latest IT update, Salvo staff are also able to work from any of our locations and anywhere else which helps the business ensure the best possible outcome for our own customers.

I would say Centrix are extremely technically competent, but also have a very clear view of our business so everything is done in a way that works for us.

Grant Ricker

Chief Operating Officer, Altura Learning

Before engaging Centrix we were concerned that we may not be able to get the same level of support as someone full time. What we actually found was that staff became less dependent on our internal IT resource and attempted to fix their own problems before contacting external support.

We’ve experienced great ticket resolution times, between 3-8 hours, and we now have multiple people who are across how Altura Learning IT infrastructure works. Our IT works, we have better documentation and Centrix have provided solutions that covered both offices in Australia and UK. Prior to this our single IT administrator had to cover both countries from Australia, which resulted in poor working hours.

Centrix have proved to be an effective IT solution for Altura Learning – They fit well and offer good solutions to SME’s.

Paul Sleeman

Group Financial Controller, Austral Monsoon Group

We have implemented a significant change from engaging Centrix. Centrix provided a snapshot of our existing set up and proposed alternatives. Our migration to Office 365 has settled a large range of email issues we were experiencing. The massive changes we have implemented have given us a level of comfort in terms of reliability and security.

We would recommend Centrix to others. We found them easy to deal with, able to talk in laymen’s terms and offer a desirable solution. We selected Centrix over 3 other providers as they gave us the most confidence that they could satisfy our needs.

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Your business’ Information Technology (IT) plays such a critical role in supporting all facets of your operations, from managing hardware and set-up, to software and technical services. Contact us today to find out how we can help.