New measures of the Belgian government have caused a part of the PostNL locations in Belgium to close. This means that a part of the orders cannot be delivered. Please check if the PostNL location in your vicinity is still open before placing an order.

Your rights

The usual legal provision are of course still applicable. However, the enormous, worldwide crisis causes a situation legally described as force majeure, which falls outside of the usual 'entrepreneurial risks'. Be aware that situations for which we are usually liable may now fall under this force majeure, meaning that the risk is shifted to you.

Our internal processes

Unfortunately, the Corona virus causes a lot of pain and discomfort and also economic damage. In order to slow down the spread of the Corona virus, the Dutch governments has issued guidelines to which we will abide. This has a few consequences:

This means that visits to our office will be cancelled immediately;

We try to keep our internal processes working so orders received by mail, telephone and the webshop can still be sent as long as the distributors work;

These processes may suddenly be cut off due to the circumstances. If you have places an order, it may be delayed until further notice. We will try our best to continue the processes as soon as possible.

We must protect our employees in production and distribution and hope for your understanding that internal measures may have an impact on shipment delays. These measures also mean that, when you do come to visit us, we will not let you in. If we had an appointment, we will have cancelled it in person.

Together we must prevent the spread of the virus. Thank you for your understanding.