Culture Amp Masterclass Program

Over the last 7 years, working with thousands of customers, we've learned a thing or two about employee feedback and created the following classes to share that knowledge, as well as provide a platform for customers to connect with one another.

Each interactive class is roughly 90-minutes, including sharing of Culture Amp content and expertise, in-platform demonstration, and ends with an update on what's changed in the product.

Schedule

There are roughly 2 masterclasses hosted each month. You can see the complete schedule, posted at the start of each quarter, in our customer masterclass hub. While we hope you can meet us live so you can ask questions and interact with other people geeks, we understand you may want to start your learning journey now. Below, you'll find links to condensed recordings of the classes by clicking on the class title.

Our Offerings

Currently we offer a 8-part series that is meant to mirror the consecutive steps of Collecting, Understanding and Acting on employee feedback.

We'll learn about how surveys can be used to help (1) individuals develop personally and professionally through 360 feedback, (2) managers get more effective via targeted upwards feedback from their direct reports, and (3) project or functional groups get empowered for improvement through team based effectiveness surveys. We'll dive into:

Different kinds of people effectiveness initiatives

The role of the coach

Preparing leaders to receive feedback

Considerations for cadence

Making feedback actionable

Understand

We’ll prepare you for receiving your company’s employee feedback in a way that allows you to develop a strategy for interpreting the results, involving relevant others, and unpacking important differences across groups. We'll dive into:

We’ll help you get the most out of your employee feedback through analytical techniques you can use in the platform to dive deeper and uncover more meaningful insights from your data. We’ll cover:

Approaching the platform with an analytic mindset

Choosing outcomes and discovering what drives them

Linking and trending data over time

Wrangling and organizing comments

Evaluating the effectiveness of actions and programming

Storytelling with Data (Shortened video coming soon)

We’ll learn how to integrate data in the stories we tell to help explain, clarify and inspire action and change. This is a game changing skill for folks who deal with data in organizations. We’ll dive into:

How story elements relate to employee feedback

Helping shape the conversation about culture and feedback in your company

Connecting survey results to broader business goals and aspirations

Getting people excited about the road ahead

Creating a common / shared language and narrative about what makes your company unique