Massachusetts: 1-800-233-5325 and 911Rhode Island: 1-800-640-1595 and 911
New York:
Long Island and the Rockaways:
1-800-490-0045 and 911
Metro NY: 911 and 1-718-643-4050
Upstate NY: 1-800-892-2345 and 911

When you are planning significant renovation or demolition, only National Grid can answer your questions about natural gas service. To protect your employees, clients and our community, call National Grid’s Customer Service Center for help on how to proceed safely.

Phone your local Customer Service Center at:

Long Island and the Rockaways:
1-800-930-5003

Metro New York: 1-718-643-4050

Upstate New York: 1-800-642-4272

Massachusetts: 1-800-233-5325

Rhode Island: 1-800-870-1664

National Grid is here to help. Don’t hesitate to call when you have questions about how to work safely around natural gas.