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Columbia Army and Navy Goods 107 E Walnut St ArmyGear brings to you the best value and selection of Army Surplus, Military Surplus, Combat Boots, Camping Supplies, Army Clothing, Ammo Cans, Parkas, Camo, Sleeping Bags. View our stock. Columbia MO Army and Navy Goods ARMYGEARNET www.armygear.net military surplus army surplus army boots army surplus boots army combat boots boots army us army boots black army boots army boots clothing shoes accessories army surplus clothing shoes accessories army bags clothing shoes accessories arm military surplus army surplus army boots army surplus boots army combat boots boots army us army boots black army boots army boots clothing shoes accessories army surplus clothing shoes accessories army bags clothing shoes accessories arm Business Reviews ARMYGEARNET Testimonials

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ARMYGEARNET Reviews

Stonesfan_17 reviewed on ARMYGEARNET

After looking around the net for some time on places to purchase some camping gear (packs, MREs, and other misc. gear) I came across armygear.net. After finding them I took some time to look around at reviews and all seemed well. Until I started the order process.

After making my first order buyer's remorse set in hard. Not for a dislike of what I order, I just decided I wanted to add another item on to my list without having to have 2 different orders with 2 different shipping costs.

So I decided to e-mail the company and ask to cancel my order. After about a business day I finally received a reply saying it would be cancelled. Many hours and hours later the charge is still on my card. Many more hours waiting and the order finally shows as cancelled but the charge is still there. I decide to e-mail them again asking the reason (remember, I had plans on adding more to my order) and I get this from them:

'relax buddy-if you stopped emailing i might have time to credit you....you are one big pain-if you keep bothering us we might wait til next month to credit you-how do you like them apples?'

What sort of e-mail is this? Especially to a customer that had plans on ordering more (I didn't tell them this till I received that e-mail). Now, If I had waited till the items shipped or if I e-mailed them every 10 minutes I could see this. But it was over a span of 2 days of an item pending before it was even cancelled.

So in summary, armygear.net might have excellent prices...but in the customer service department I wouldn't give them anything higher than 0.5/10.
posted on Wednesday, October 13, 2010

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