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Sue Richardson
Branch Manager

My Estate Agency career started in 1982 as PA to the UK President of the Institute of Surveyors, Valuers & Auctioneers (ISVA). The intervening decades have seen enormous change in the UK property market, with me initially working for clients, selling their homes in the North West of England. Since 1997, I have been based in Cornwall, establishing an understanding of Falmouth and its surrounding area. My reputation for customer care and ability to sell are of paramount importance to me. Which is why I selected Millerson to work for, as an independent agency dedicated to putting their customers first. Having personally moved homes several times, I truly empathise with both sides of the selling process, endeavouring to make it as straightforward and as enjoyable as possible. Proof of my success in achieving this, are the numerous recommendations and repeat customers who come back to me, again and again. Away from the office, I am married and live locally in Falmouth. My husband and I are proud parents of a talented daughter who is an elite athlete, having represented both England and Great Britain.

Meet the team

My Estate Agency career started in 1982 as PA to the UK President of the Institute of Surveyors, Valuers & Auctioneers (ISVA). The intervening decades have seen enormous change in the UK property market, with me initially working for clients, selling their homes in the North West of England. Since 1997, I have been based in Cornwall, establishing an understanding of Falmouth and its surrounding area. My reputation for customer care and ability to sell are of paramount importance to me. Which is why I selected Millerson to work for, as an independent agency dedicated to putting their customers first. Having personally moved homes several times, I truly empathise with both sides of the selling process, endeavouring to make it as straightforward and as enjoyable as possible. Proof of my success in achieving this, are the numerous recommendations and repeat customers who come back to me, again and again. Away from the office, I am married and live locally in Falmouth. My husband and I are proud parents of a talented daughter who is an elite athlete, having represented both England and Great Britain.

Before moving to Cornwall I was a Housing Officer in Hertfordshire. However since 1984 I have been involved in agency in Cornwall. Over the years I have specialised in the marketing and sale of waterside and country homes across the Duchy and love the Falmouth market, in particular, for its diverse and individual properties. Part of the Millerson family for many years I am proud to be part of such a professional and enthusiastic team. When I have the chance to be away from the office I am a madly enthusiastic Tennis fan and a great supporter of Andy Murray!

Before working in estate agency I ran my own hairdressing business for a number of years, which I subsequently sold and then moved abroad for a period of time. I joined the Miller family company in 2006 and having lived in Falmouth most of my life, have an extensive knowledge of the town and an excellent network of customers both past and present. To this end I benefit from a strong reputation locally which certainly helps myself and the team. Outside of work I am a very sociable person and love wining and dining with family and friends.

After completing my Business Diploma at Truro College I was excited to be offered and to accept the branch administrator position here at Millerson. I have been so impressed with how professional, caring and enthusiastic the whole team is and I have learned so much from my colleagues ! The branch is exceptionally busy so there is never a dull moment and the role is so varied that the days and weeks seem to fly by. Since joining I hope to become a sales negotiator and I am working towards achieving this. In my spare time I spend time with my family and friends and enjoy shopping and swimming.

I started my career with Millerson early in 2013 as a lettings negotiator. I pride myself on providing excellent customer service after working for a well-established retail company. I enjoy the challenges I face on a daily basis and work hard in the team to ensure our standard and values are consistently improving. In my spare time I enjoy singing in a male voice choir and amateur dramatics.

I moved to Cornwall 25 years ago from Warwickshire and I thrive in the open space and with the friendly people who make up our strong community. I have worked with Millerson since 2014 and prior to this for an independent letting agent based in Truro so I have over 5 years experience within our local market. My professional experience includes many years working for South West Water where I learned invaluable lessons in customer liaison and offering good customer support, which is still at the core of my everyday work. In my spare time I love gardening and I take great joy in bee keeping which i find very relaxing.

I was born in Devon but have lived in Cornwall now for 20 years. I have worked in Lettings for over 5 years and enjoy the day to day challenges that the job brings; no two days the same. I pride myself on giving good customer service and helping landlords and tenants to get the best experience of letting that they can. Outside work I help to run an amateur dramatic production company, bringing new and original works to the small stage. I am also the proud owner of a motor home and have been bitten by the camping bug.

I relocated to Cornwall 15 years ago with my family, I have lived in Helston ever since and couldn't imagine living anywhere else.
After achieving a Level 2 NVQ and Technical Award in Business and Administration, I started my career working within residential sales and then soon found my calling for Residential Lettings.
Interests: Outside of work I enjoy spending time with my family and friends, exploring the local areas, cycling and taking part in fitness classes at my local gym.

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