In the event your grievance is still not addressed to your satisfaction and you wish to raise the concern to our senior management, please do write in to Countryhead.Retailbanking@sc.com.

In case you are not satisfied with the response or have not received a response from the bank within a month, you can file a complaint before the Banking Ombudsman. More details on the banking Ombudsman Scheme will be available at https://rbi.org.in/scripts/FAQView.aspx?Id=24

Speaking Up

Standard Chartered Bank (the âBankâ) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a âSpeaking Upâ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party âInTouchâ. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bankâs investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the âContact Usâ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

You're about to leave our website

This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/in/ and entering a website operated by other parties:

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

You're about to leave our website

This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/in/ and entering a website operated by other parties:

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

You are now leaving Standard Chartered India website to access the Standard Chartered Global Private Bank Website. The full range of "Products" offered under the Standard Chartered Global Private Bank Website may not be offered or available in India. The link to Standard Chartered Global Private Bank Website is provided for your convenience and information only and shall not be construed as a recommendation or referral made by Standard Chartered Private Bank, India on the products and services that is offered by Standard Chartered Global Private Bank.

You are now leaving Standard Chartered India website to access the Standard Chartered Global Private Bank Website. The full range of "Products" offered under the Standard Chartered Global Private Bank Website may not be offered or available in India. The link to Standard Chartered Global Private Bank Website is provided for your convenience and information only and shall not be construed as a recommendation or referral made by Standard Chartered Private Bank, India on the products and services that is offered by Standard Chartered Global Private Bank.

We are committed to adherence to all regulatory requirements and will view any such attempts of misusing our name or products/services by impersonation or otherwise seriously. We will take appropriate action against such individuals or entities including, civil or criminal action against anyone who breaches the Telecom Commercial Communications Customer Preference Regulations, 2010 as amended from time to time.

You're about to leave our website

This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/in/ and entering a website operated by other parties:

http://www.astaguru.com/Auction_result.aspx?Astaguruauction=16

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

You are now leaving Standard Chartered India website to access the Standard Chartered Global Private Bank Website. The full range of "Products" offered under the Standard Chartered Global Private Bank Website may not be offered or available in India. The link to Standard Chartered Global Private Bank Website is provided for your convenience and information only and shall not be construed as a recommendation or referral made by Standard Chartered Private Bank, India on the products and services that is offered by Standard Chartered Global Private Bank.

IT security researchers have recently discovered a vulnerability in a software that is commonly used in Unix and Linux operating systems to execute commands from applications. This vulnerability could allow an attacker to gain control over an affected machine, access confidential information and perform unauthorised activities.

The Bank has carried out investigations and found no vulnerability in our systems. We will continue to monitor our systems and the external environment to take necessary action if a threat is detected.

You're about to leave our website

This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/in/ and entering a website operated by other parties:

http://www.visa.co.in/offers

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

You're about to leave our website

This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/in/ and entering a website operated by other parties:

http://www1.mastercard.co.in/content/moments/india/en/offers.html

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

You're about to leave our website

This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/in/ and entering a website operated by other parties:

http://www.rbi.org.in/scripts/ic_museum.aspx

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

You're about to leave our website

This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/in/ and entering a website operated by other parties:

http://www.astaguru.com/register.aspx

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.