Oracle Policy Automation Cloud Service

Featuring the next generation of Oracle Policy Automation technology, Oracle Policy Automation Cloud Service has been designed for rapid modeling and delivery of seamless end-to-end customer advice experiences. Key capabilities include:

Features and Benefits
The best place to start for an introduction to Oracle Policy Automation Cloud Service, this presentation gives an overview of who it's for and how it works.February 2015 Features and Benefits (12.1.0)

OPA Cloud Service Online Knowledge Base
The Oracle RightNow Support portal knowledge base contains Answers and links to information on Oracle Policy Automation. Be sure to login with your cx.rightnow.com username and password to see as many results as possible.