There are three fundamental steps to achieving operational effectiveness:

Highly efficient and effective processesDisciplined process implementation rarely happens naturally. Many company processes are driven by “tribal knowledge,” which leads to recurring breakdowns and the inability to determine root causes and systematically improve the processes.

Effective teamwork and leadership that is commitment based and action focused Many companies suffer from a lack of effective teamwork and leadership at critical points within the organization. Without excellent teamwork it is hard to achieve operational excellence and consistently live up to you brand promise.

Highly effective cross-functional teamsMany times interdepartmental teams are not cross-functionally integrated in an effective manner. Consequently, they fail to act as a cohesive team. While each team focuses on their objectives, they are not necessarily considering the impact of their performance, practices, or priorities on the other teams and the company.