Smart Net Total Care's smart service capabilities identify your Cisco installed base, and securely communicates this to a secure Cisco data center where it is analyzed against Cisco intellectual capital that includes manufacturing, contract, technical support, and security data. The result is a comprehensive view of your Cisco installed base and service contracts, enabling you to make informed decisions about these products and contracts. Detailed inventory information, life cycle status, and contract coverage are made available through a secure web portal, along with targeted alerts. Integrated, proactive device diagnostics and foundational technical service capabilities all work together to help you maintain your Cisco products.