The gift card is applied to your subscription payments starting on your next payment date. Your payments continue normally after the full gift card amount is spent.

If you tried to redeem your gift card but it’s not working, let’s try a few things:

Check that the country registered to your account is the same as where the gift card was purchased.Tip: Check out our guide to changing your country settings.

Make sure you enter the code correctly. For example: try 0 (zero) instead of O, and I instead of l (lower case L). If your code has been damaged and you can no longer read it, please contact our payments team.

If you bought your gift card from a store, it might not have been activated when purchased. Please return to the store and ask them to activate it.

Codes are not redeemable for Premium for Family or in conjunction with other discounts and promotions.

Spotify works in partnership with Cadooz for B2B bulk requests received from Europe. You can place your order through our online ordering system, where you need to agree on applicable Terms and Conditions.