Help / Purchase

How to buy cryptocurrency on Suex?

Make sure you are using your own, 3D secure Visa or MasterCard and have drivers license, ID or
passport available in case we require a video verification. Then please follow this link
to our calculator, select the cryptocurrency you want to buy, input the amount to be charged from your card
in EUR/USD and input crypto address.
Fill in the required fields and once your card is charged our support team will be in contact with you
to verify your purchase.

How fast will my cryptocurrency be sent?

Usually it takes about 30 minutes after you make an order or complete verification
(if it’s the first time you use the card on Suex).

What are the minimum and maximum purchases?

You will have the limit of maximum $200 for the first transaction, additional $200 for the second
transaction available after 4 days of the initial purchase, $500 after 7 days and $2000 in 14 days
of the first buy. In a month from your first purchase there are no limits when paying with your card.
Please keep in mind that the minimum limit is always $50.

What type of cards are accepted?

We only accept Visa and Mastercard with 3D secure.

What is 3D secure?

3-D Secure technology consists of the programs Verified by Visa and MasterCard SecureCode.
After you enter your credit card details in our online store, a new window will appear,
requesting your personal security code. Your financial institution will authenticate the transaction
within seconds, as well as confirm that you are the individual making the purchase.