Location was great for Our purpose of visit in New York was to be close to Madison Square Garden for All Star game . Great Free breakfast . Front desk was friendly. Facility maintenance is fast and quick. No charge for parking on the side of the street if you find a place to park.

Maria,
United States of America

The breakfast choice.

Camlinh,
United States of America

We stayed here at the end of our trip for one night since it was close to the train station. It fit our plans perfectly!

Michelle,
United States of America

Location, included free breakfast

Aguston,
United States of America

Good quality of the breakfast and good location.

Eduardo,
United States of America

The bed very comfortable

Cesar,
United States of America

I like the confront of the bed and pillower and breakfast

Cynthia,
United States of America

Location great and very friendly and accommodating staff.

Karen,
United States of America

Just 2 blocks from Madison Square Garden, this downtown Manhattan hotel has a daily hot breakfast and rooms with free Wi-Fi and a cable TV. Penn Station is just a 5-minute walk away.

New York’s Times Square is just a 7-minute subway ride from the Holiday Inn Express Madison Square Garden, and the Empire State Building is a 13-minute walk away. LaGuardia Airport is 9.5 miles away.

A coffee maker and spacious work desk are provided in all rooms. Each room at this Holiday Inn Express is warmly decorated and includes a radio.

Free access to the on-site fitness room is available to all guests, and there is a full-service business center. The front desk can help with travel planning.

Chelsea is a great choice for travelers interested in Clubbing, Markets and Photography.

We speak your language!
Hotel Rooms: 228,
Hotel Chain:
Holiday Inn Express.
This property has been on Booking.com since May 7, 2010.

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Discounted self-parking is available, however there are only 50 spaces available to hotel guests. The self-parking lot is near the hotel on West 28th Street between Broadway and 6th Avenue. Hotel will validate your parking ticket receipt.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Only a customer who has booked through Booking.com and stayed at the property in question can write a review. This allows us to verify that our reviews come from real guests like you. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property?

We want you to share your story, with both the good and the not-so-good. All we ask is that you follow a few simple guidelines.

Tips for writing a great review

Give us details. People love to hear about the little things. Was the air conditioning working? Was there a chocolate on your pillow? We like long reviews, so you should try to write at least 50 words.

Be candid. Give us your honest opinion. We’ll never remove a review just because it’s negative. We promise.

Be relevant. The best reviews provide constructive information that helps other travelers make better choices. Stay on topic and avoid content that others might find offensive.

Sometimes we'll remove reviews if they include any of the following:

Objectionable material. This includes insulting or discriminatory remarks, swearing, or other offensive language.

Private information. To protect your (and others') privacy we do not display reviews that include email addresses or phone numbers.

Sensitive information. We don't display reviews that contain information with possible legal implications. This includes references to suspected illegal conduct or allusions to lost or stolen items. In such sensitive cases, please contact our Customer Service Team, who will be happy to help.

Irrelevant topics. This includes promotional content and politically sensitive subjects.

In some rare cases, neither the written review nor the review score can be displayed. This only happens if:

Key information is missing. A few review questions are mandatory. If these aren’t answered, we aren't able to calculate a fair review score, so we can't display the review.

You didn’t stay at the property. When necessary, we’ll confirm this information with both you and the property owner.

You made a mistake. Everyone makes mistakes. We won’t post yours. If you reviewed a different property from the one you booked, let us know. We can fix it so that your review shows with the right property.

The review is a fake. If there's any indication that a review is not authentic or is in any way fraudulent, it will be flagged during the moderation process.

Newest Reviews for Holiday Inn Express Madison Square Garden

Jonathan

Penelope

The United Kingdom

8.8

Excellent

March 26, 2015

Breakfasts were very good and you could eat as much as you wanted with free coffee available all day, big comfortable bed and great Jacuzzi bath. Free wifi in rooms was an added bonus. Good location, close to Penn Station and subway. Friendly staff. Quiet room on top floor.

Honey

Yew

Singapore

7.1

Good

March 24, 2015

the quality of wifi has been really bad this week, I was frequently disconnected during video and voice calls over the internet. I have used both my laptop and phone for the video and voice calls and they both have the same issue. Didn't have those issues when I travelled to Boston in midweek.

Marianne

Maria

United States of America

7.9

Good

March 15, 2015

King room with spa tub was small.

Location was great for Our purpose of visit in New York was to be close to Madison Square Garden for All Star game . Great Free breakfast . Front desk was friendly. Facility maintenance is fast and quick. No charge for parking on the side of the street if you find a place to park.

Camlinh

M

Chile

10

Exceptional

March 12, 2015

Nothing

Great location just 4 bloks from Penn Station and you can take the LIRR from and to JFK
Room was big, comfortable, clean, quiet.
Breakfast was very good even though the space for breakfast was kind of small.
Free coffee and juice 24/7
Staff was friendly and helpful.
I will definitely stay here again

Chima

Nigeria

9.2

Wonderful

March 8, 2015

I didn't quite enjoy that I couldn't take my free breakfast away because I left by 5am with my family. Also can the hotel please have a shuttle to take guests to the airport if there flights are before or around 8 to 9am?

Leonid

Russia

7.9

Good

March 5, 2015

Well, it may be a problem with conditioner system as well as with my brains. Control block is very simple: you choose F or C (rare thing in the USA!) and set the desired temperature. As simple as that! After that I’d naturally expect the system to reach the desired temperature and stop for some time, then heat the air a bit again and so on. Nothing like that! The device would first overheat the room considerably and then start blowing COLD air till the room temperature gets well below the preset one. Then heating cycle restarts. Not so terrible, but adds fan noise to the environment and staying nearby when it’s time for cold flow is more than unpleasant. However I admit that I failed to figure out some tricks to control the system in the desired way and was lazy enough to go down to the lobby for help.

I think it is a good choice. Might be a bit cheaper, but it’s Manhattan where you find nothing cheap as many reviewers have already noted.
Will not stress the location – it is good indeed, close to some places of interest – many reviewers have already commented on it. However, Manhattan is big enough, so if one is close enough to something, it’s certainly distant enough from something else – no way to fight it!
Not too spacious but clean and comfort room. Neat and clean bathroom. I personally hate the shower system without flexible extension – but in the US you find it very rarely, so…. Deposit box in the room (I don’t remember if it was mentioned in the description). Know nothing about the rooms facing the 29th street, but our windows looked into the yard and it was absolutely silent in the room – when the conditioner decided to shut up!
Good breakfast – choice of eggs, sausages, bakery, fruits, yoghurts and even pancake machine. We stayed in late February; maybe it’s the reason why, in spite of a rather small dining room there were no serious problems with place to sit. Quality is quite good, though, of course, it’s not a good restaurant . Very convenient thing – coffee and tea available 24 hrs, and sometimes it’s very helpful. No objection against taking food to your room which, I think is not so typical for buffet system.
Extremely friendly personal, ready to help in any situation I faced. A very convenient room were you can store your luggage – we had to check out at 11 am, while our flight was at 20 pm, so we could use almost half a day for sightseeing not having to think what to do with our bags.

Marie

LJac

Australia

7.5

Good

March 3, 2015

The biggest problem was the VERY noisy airconditioner right beside the bed which turned on and off all night. If we were staying for more than 1 night, I would have asked for a room change. The rooms were very small and a little dark ( but clean!)

Very close to Penn Station - we walked with suitcases (with snow on the ground) and it was still an easy walk.. Free wifi with good connection. Very pleasant staff. Adequate breakfast - the plastic cutlery is a little off-putting but that is a minor thing.

Aguston

Andries

The United Arab Emirates

9.6

Exceptional

February 26, 2015

The room space was a bit small, but seems to be the way it is in NYC on average.

The wonderful help from reception staff and management regarding many questions I had about transportation and near miss due to the snow storm. Early checkin in the freezing cold after a long international flight was much appreciated.

Thomas

Louise

Canada

9.2

Wonderful

February 23, 2015

Location is excellent. Metro stop 1 block away or Penn Station which has more metro options, Amtrak and other trains and Madison Square Gardens is just 2 blocks away. Hotel itself is clean, very comfortable and secure. Absolutely no complaints. Coffee and tea available 24 hours in the lobby as well as a very nice breakfast selection each morning. Had 2 double beds which were perfect in every way. I would stay here again without hesitation.