For travel companies, large and small, agent or operator, cruise-company or airline, the world we trade in is transforming at a breath-taking pace.
Here we share some top take outs from the TTI Autumn Conference, 2015

New technology allows hoteliers to reach out directly to their guests to cut out the middleman. But instead we've seen intermediaries - online travel agents entering the market. What should hotels do next?

High profile speakers from Thomas Cook, TUI Travel, Google and Intercontinental Hotels Group shared their mobility experiences with travel and technology companies as well as a cohort from Bournemouth University.

Travel brands already know that consumers are accessing their sites and mobile apps using multiple types of devices, but recent research shows that individuals resort to “cross-device activity” when researching and booking travel.

Whereby customer information, stored in an electronic database, is used for targeted marketing. Information can be a mixture of what's gleaned from previous interactions with customers and outside sources.