John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

As all the tributes to Jess Jacobs poured in, I admit that I didn’t know a good way that I could honor her memory until I was asked to host this week’s #KareoChat. Queued off of Ted Eytan, MD’s tribute to Jess, I thought it would be valuable to talk about what he calls the “Not My Problem” culture in healthcare and how we can change it in this week’s #KareoChat Twitter chat. My only regret is that we didn’t have this conversation while Jess was alive. I’m sure that she would have really added some depth (and likely a bit of snark) to the conversation. Instead, I’ll have to hope she’s smiling down on us trying to make the lives better for patients that are suffering in our health system like she did.

You can follow along and participate in the #KareoChat on Thursday, August 18th at 9 AM PT (Noon ET). We’ll be discussing the following 6 questions:

Have you seen the “Not My Problem” culture in healthcare? Where and what impact did it have?

How can small practices avoid the “Not My Problem” culture that sometimes exists?

What can a small practice do to become more patient focused?

Will becoming more patient focused be good or bad for a small practice’s business? Why or why not?

What can we do to better help chronic patients who are suffering like #UnicornJess suffered?

Do we see the “Not My Problem” issue in health IT towards doctors? How?

As Dr. Eytan said in his post, I don’t think the people in healthcare are the problem. Most of the healthcare providers I know care deeply about the patient and want to be more patient focused. However, our system pushes a culture that often destroys the patient experience. Hopefully, in this chat we can talk about ways we can overcome or change that culture for the better of patients so that future patients don’t have to endure the painful patient experiences that Jess Jacobs had to endure.