Verified Reviews of Red Lion Hotel & Conference Center

Below are the verified reviews from guests that we have booked recently:

"Old hotel, needs an upgrade. "

Overall Score2.0/5

Ownership and staff were overwhelmed that weekend. The rooms not ready for check in at 7:00 PM and were still being hurriedly prepared for the next guests. Some rooms were okay and others were in worse condition. The food was also very average.

The rooms were good. Check in was horrible. Called several times before checking in to make sure keys were ready. Upon arrival they were not. Front desk had to call manager, Lamont Ford, to make keys. Lamont Ford told us directly that we would not be charged for adults watching kids in water park. We were charged an extra $340 which is pending a refund. First breakfast the restaurant had no idea they had a group coming in. Second day was fine. Management did not inform housekeeping of rooms with triple and quad occupancy. Did not have enough linens for everyone. Management at this hotel is lacking, the staff has not been trained for group travel. This is not a group friendly hotel.

Thank you for your feedback, Lori. Mr. Ford had no idea that they charge a non-swimmer pass. Your refund is pending and ultimately in the hands of our Water Park Director. We cannot make keys ahead of time for security reasons. We apologize for the inconvenience and hope you will visit us again in the future.

"This hotel is very run down."

Overall Score1.0/5

The heat did not work in the room, there was a mildew odor, a huge cracked sink bowl in the bathroom, tub faucet coming out of the wall and open dry wall in the ceiling. There was only one clerk on a busy Saturday night while they were having a wedding and other parties in the building. I will not be staying again.

Wendy, I'm sorry you feel that way. Thank you for your feedback. We are performing regular maintenance to the building now. We are also currently hiring additional staff to help in nearly all of our departments.

Customer Reviews of Red Lion Hotel & Conference Center

2.5out of 5.Based on 287 guest reviews, Poor

Recent Reviews

Property Description

Crowne Plaza Cincinnati North is centrally located off I-75 at Exit 15/Sharon Rd., in the suburb of Sharonville, just minutes from downtown Cincinnati,I-71 and I-275. Families enjoy visiting CoCo Key Water Resort, open on weekends only, or relaxing at our indoor pool or seasonal outdoor pool. There's no better place to host your next meeting, convention, or overnight stay than Crowne Plaza Cincinnati North and CoCo Key Water Resort. Our hotel features 257 guest rooms, 15,000 sq. ft. of flexible meeting/banquet space, and 16 meeting rooms. Our hotel sits directly across the street from the newly renovated Sharonville Convention Center.Keep up on your exercise routine with our newly renovated fitness center. A perfect place to entertain or meet others is our Tradewinds Restaurant and Lounge. Priority Club Rewards will add up quickly at Crowne Plaza Cincinnati North, "The Place To Meet"

Seasonality and Projections at Red Lion Hotel & Conference Center

The chart above shows fluctuations of prices for both group quotes and the best individual traveler prices our rate checker could find at the time the group offer was entered. The lowest group or meeting displayed is 58.7% in the month of December 2013 and the highest average individual rate is $146 in the month of May 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Red Lion Hotel & Conference Center in a month when rates are lower.

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