Auto service center earns recognition from AAA

Best Auto got an added commendation with its certification from AAA North Penn when the Tannersville automotive repair shop scored a 99.2 percent for workmanship on repairs and earned the title "2012 Top Shop Leader."

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By WAYNE WITKOWSKI

poconorecord.com

By WAYNE WITKOWSKI

Posted Feb. 3, 2013 at 12:01 AM

By WAYNE WITKOWSKI

Posted Feb. 3, 2013 at 12:01 AM

» Social News

Best Auto got an added commendation with its certification from AAA North Penn when the Tannersville automotive repair shop scored a 99.2 percent for workmanship on repairs and earned the title "2012 Top Shop Leader."

"When people see that (certification), it adds value," said owner Tom Sforza of the certificate hanging in the waiting area of his Route 611 shop that calls the rating "the highest achievement in a review of auto repair facilities in the AAA Penn-New York Group program."

"It's our diagnostic abilities," said Sforza of the high rating. "We pride ourselves on fixing it right the first time because of our specialty tools."

That includes the recently acquired factory scan Tech 2 hand held device for General Motors cars that reads codes and can turn on and off certain mechanical areas while technicians check the system. Sforza said his workforce of six people repair 60 to 80 domestic and foreign cars a week and there is a Subaru factory trained technician on site.

A photo of the refurbished exterior ran in the latest issue of AAA North Penn News magazine with a rundown of the handful of shops to receive its certification. It steers AAA cardholders visiting the Poconos to Best Auto in a listing of shops in the Northeast Pennsylvania and southern New York state region when they need the nearest reputable location to have their car serviced.

Best Auto already is an accredited American Car Care Center and last year was affiliated with A.C. Delco as a Preferred Service Center. Just like the shop's exterior, the interior was remodeled last fall with A.C. Delco upholstered chairs. It also received the Greater Pocono Chamber of Commerce Bizzy Award in 2012 as the Best Small Business and two years earlier got the Bizzy Award as the Best New Business.

Sforza also recently purchased a digital wireless alignment machine and better equipment for removing flat tires that severely wrapped around the wheel.

During the winter months, Sforza said the biggest demand by customers is for batteries, heaters and tires.

Best Auto is open weekdays from 8 a.m. to 5:30 p.m. and on Saturdays from 8:30 a.m. to 1:30 p.m. Customers can email requests for appointments to bestautoservicecenter@yahoo.com or call 570-688-2378. Visit bestautoservicecenter.com website and check it out on Facebook.