How do I save a copy of my Grade Center to my computer?

You can save a copy of your entire Grade Center as a spreadsheet by clicking the Work Offline button at the top right of the Grade Center. Select Download and you will be prompted to select the format in which you would like to save your Grade Center information.

Why does the instructor receive an error when opening some student files?

If students submit assignments when submitting assignments, attaching to the discussion board, etc. and the instructor receives an error when trying to view them, it is usually a problem with either the file type or how the student named the file.

If the student submits a file with an extension that the instructor's computer does not understand, the file cannot be opened. More often, the student has improperly named a file. The student tutorial in Blackboard reviews proper ways to name files. Please refer to the Filenaming and File Types page for information on how to name a file and on file type issues.

How do I resolve text display and html error messages?

Why are some students getting kicked out of tests (access denied errors)?

There have been reports of this happening to some students due to 1) unknown problems with the quiz or Blackboard or 2) issues with the way students are navigating the quiz or other programs running while taking test.

Here are a few things that you can do to help students:

Avoid copying and pasting from Word since this tends to carry a lot of underlying code that can cause problems.

At this time, Online Learning and Services recommends that students use the latest version of Firefox Browser (free) rather than Internet Explorer, Safari, or other browsers since there seem to be fewer issues with Firefox.

How do I weight grades?

How do I view assignments or quizzes that have been submitted?

You will go to the Grade Center in the Control Panel. Select “Full Grade Center”, where you will see rows with students’ names and columns with items and graded activities. The Blackboard On Demand Learning Center has tutorials for viewing and grading submissions.

How do I use a quiz/test from one course in another?

The easiest way to reuse tests and quizzes is when an entire course is copied. This will retain the course structure and any assessments.

Move just one or some tests, surveys, or pools

This is a three step process:

Export the test from the old course.
Go to Control Panel > Course Tools > Test Manager >Tests > Click chevron arrows next to quiz > Select Export. This will download a zip file to your computer. Make note of where the file downloaded.

Import the test to the new course.
Go to Control Panel > Course Tools > Test Manager > Tests > Select the Import Test button > Browse for the file you downloaded and select it.

How do I copy a course to another section?

How can I conduct office hours online?

There are a few tools built into Blackboard that you might consider for conducting office hours or study sessions, including Chat, and Virtual Classroom. Refer to the Office Hours Page for a description of available tools.

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