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Introduction The State University of New York Systems Administration’s Open SUNY department recently put out a Request for Information (RFI) regarding an ambitious set of goals for expanding their online learning programs across the entire 64-campus system. Although the RFI never used the term “Online Program Management (OPM)”, the request is clearly written with OPMs in mind. This is an area of the market where MindWires is increasingly involved with helping academia understand the options and plan for success, both through our consulting engagements and through our public analysis on e-Literate. As we wrote our response to SUNY’s request, we…

Before I move on to my next case study in academic institutions moving toward operational excellence at supporting student success, I want to revisit a section toward the end of my last post on the California Community Colleges Online Education Initiative (OEI). I was looking at the alignment that has to be achieved at various levels […]