About the manager

About the manager

Park City Lodging, Inc.

Park City Lodging, Inc.

Policies

Policies

Payment

This owner does not use online booking. Please contact them and they will be able to offer you a secure way to pay for your stay. Never pay for your vacation rental by wire transfer (such as Western Union or Moneygram) as this type of payment is untraceable.

Property Features

Kitchen

Entertainment

Outdoor

Suitability

Bathrooms

2 Unknown types

Reviews

Reviews (3)

Average– based on 3 reviews
Average 3 reviews

Excellent

1

Very Good

1

Average

0

Poor

0

Terrible

1

“Great location and great service”

Reviewed 3 Apr 2014

Stayed 5 nights at Park Station. Unit had everything we needed.
Walk to lifts and to town - can't beat it
Hot tub was nice too
We had one issue come up - we ran out of firewood, and I received a less than optimal answer from the on-site person at the desk in the lobby. One call to Shane and the issue was resolved
There is always the chance that something is not right - the strength of a company is how they handle it. They made it right. Great Service ! We will rent again through Park City Lodging.

Response from the managerThank you for reviewing your stay at Park Station and for your recognition of our staff! While we would much rather hear that our guests didn't encounter ANY problems, we love hearing that we were able to resolve it in a satisfactory way. While not an excuse, some of our staff only works part time and this person did not realize that firewood is provided at all of our properties with wood burning fireplaces.
Please come back soon!
Sincerely,
Park City Lodging, Inc.

“A disappointment”

Reviewed 20 Sep 2012

The unit was very badly "worn". Carpeting had many spots,(I mentioned this to the office and they said "sorry"), the sheets and towels were awful. Sheets so worn and thread bare you could almost see through them and the towels were so rough no amount of fabric softener could change them. The cost of doing laundry is way too expensive, $2.00 for one small load and $1.75 to dry. The location is good and aside from the pool, which closes after Labor Day, there are no amenities! We looked at other units managed by Park Station and very few of them were in good condition, certainly not as they appear in the photos.

Response from the managerPark City Lodging, Inc. appreciates your taking time to review your stay with us and we sincerely apologize that the property did not meet your expectations. Both quality control and customer service are very important to us and we will be taking the necessary steps to ensure that the carpet is inspected to see if it needs to be replaced. We are also pleased to report that Park City Lodging, Inc. will be replacing most, if not all, of our linen this fall. Park Station’s pool and outdoor hot tub are always closed during the spring and fall months due to low occupancy and the need to service the equipment but we do hope you were able to enjoy them during the month of August. Our customer’s experience is very important to us and we are committed to making sure that all of our employees are trained on how best to assist all of our guests when they come to us with their concerns.
Sincerely,
Park City Lodging, Inc.

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