VERY POOR Wifi!

This is a discussion on VERY POOR Wifi! within the Sky Broadband help forums, part of the Sky Broadband help and support category; I doubt a different router will help unless the current one has a problem. The d-link has better range than ...

Re: VERY POOR Wifi!

One thing I did notice seconds before the chap rang, they upped my speed on about 3000 (I'm still running DLM so hope to pick up a bit!) and rebooted the router, and seconds after the phone call had ended they set it back to about 1800!

They would not do that. It is possible you have a line fault which is helped by the phone being used. Bring up you stats and then dial a number on your phone. See if the noise margin increases.

Re: VERY POOR Wifi!

The noise margin does increase from around 6.5 to 11. But i am sat next to the router with the phone which im sure would cause that!?

Them setting the speed and then lowering it only seams like to logic to me! The router never reboots when the phone rings, but did seconds before he called then seconds after he hung up!

i just popped to my mums, borrowed her netgear sky router, connected it up to my phone line. Couldn't get internet access. however i could see the wifi signal, over 90% on my PS3 and full bars throughout on my iPhone. Sounds like i have a dodgy router to me?

Re: VERY POOR Wifi!

It wouldnt reboot when the phone rings, however it WOULD reboot if it was going faster because the phone was in use and you ceased use of the phone. Your last post clearly indicate some kind of line fault which goes away when your using the phone. I challenge you to make a phone call and reboot the router whilst on the line and then check your sync speed.