We have received 11 Reviews, Averaging 5 Stars.

Recent Customer Reviews

Newnan, GA

Date: Apr 4, 2016

“Ridgevalley did an excellent job on my roof they are very competent employees doing the work Robert was very professional and his presentations and in the overall construction overview of the worksite very detailed and would recommend this roofing company to friends family and anybody that out thank you

Services Provided

Moreland, GA

Date: Dec 29, 2015

“Robert is very thorough. He did an inspection and showed me what was going on and replaced my roof. He set up a claim with my insurance so they would cover part of the cost. The process wasn't bumpy at all it was smooth and went fine.

Services Provided

Whitesburg, GA

Date: Jan 26, 2016

“After talking to the representative, we looked the company up and decided to hire them. We were happy with the work and the whole process. Questions that we had they were completely answered. And when they were done they made sure they cleaned up and took care of and tweaked anything that needed it. They just took care of everything in such a professional manner. The work speaks for itself, it just looks great and we haven't had any problems with it at all!

Services Provided

Grantville, GA

Date: Jan 28, 2016

“You guys are very straight forward. I appreciate that there wasn't a bunch of sales talk going on. The whole thing was a really good experience. When there is work like that going on sometimes things happen and a piece of trim got broken which Robert immediately took responsibility for and is paying for it. Overall, I am quite happy. Ridge valley roofing is a company I would recommend.

Services Provided

Grantville, GA

Date: Dec 29, 2015

“Robert did what he had to do, he was pleasant and everything was fine. He treated me really well and his customer is excellent. I've been called for recommendations and I always recommend them highly. They did a good job, they did it well and I have no complaints.

Newnan, GA

Date: Nov 10, 2015

“I have already recommended you guys to multiple people. You guys were very quick to take off the roof and put it back on and clean up. the insurance company had problems loosing the claim that you sent them. It was nice that no one was hassling me about it and you guys did the following up. It was handled extremely well.

Services Provided

Georgia

Date: Sep 16, 2014

“Dear Ridge Valley Exteriors,

I just wanted to thank you for the wonderful job you did in handling our roofing problems. We knew we probably needed a new roof, as many of our neighbors were getting their roofs replaced due to storm damage in our area. What we didn’t know is that there is a HUGE difference in how each roofing company handles customers and insurance claims.

Having had several estimates, we quickly realized that Ridge Valley Exteriors was the company for us. My husband is a builder, so he had a lot of “experienced” questions that he wanted clear and honest answers for. The representatives from Ridge Valley had prompt and professional responses to all his questions.

From the moment we met with them about discussing our roofing concerns, to the extensive and detailed inspection and estimate they provided, to the professional and experienced way they guided us through the insurance claim process, we knew we were being taken care of. They handled everything with complete expertise and put our minds at ease about the entire project.

The sales representative was courteous and prompt and well informed as was the office staff. The roofers were respectful of us, our time and our property, and the clean up job was thorough. Ridge Valley took a home repair project that we were concerned about and turned it into a smooth transaction. We are very pleased with the service and our beautiful new roof!

Georgia

Date: Sep 6, 2010

“My wife and I used Ridges Valley for roofing, siding, and gutter replacement to our home after a severe hail storm. All our questions were promptly answered by Ridge Valley throughout the repair process. They were especially helpful in working with our insurance company adjuster. All items on the checklist were completed professionally and completely to our satisfaction. Our home never looked better! -

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Job Details

Brief Explanation Karey was a referral from a colleague, and had already been denied by his insurance to get his roof replaced. He hadn't had a contractor to meet with the adjuster and make sure that certain issues were brought up in the process. They said his roof didn't have sufficient damage and were only going to pay for repairs on the roof. Even though three of his immediate neighbors had all had claims approved to replace their roof from severe wind and hail damage. He had multiple leaks in the roof from failing pipe jacks, missing shingles and holes in his ridge caps.

I inspected Karey's roof using pictures and video to show proof of what I found. I found severe storm damage, multiple holes in his pipe jacks, ridge caps, and several missing shingles. My professional recommendation was that we request a re-inspection of his property by his insurance. I also fully documented the damages and sent a detailed report to his insurance to make sure they were fully aware of the extent of the damage. They approved the claim!

They were very happy I was able to get their insurance to help pay to replace their roof, especially since it took several months for the insurance to reprocess the 2nd inspection and report. Sometimes insurance companies can give you a hard time and they were grateful that I worked with insurance through they long process so that they didn't have to do it again. They also appreciated that they were able to get upgrades for a better lifetime shingle that would last longer, ridge vents, and replacements of their failing pipe jacks.

My relationship with these customers is very good. It took several months to get his roof approved by the insurance, and his policy did not cover his depreciation causing him to be out of pocket an additional amount of nearly $4,000. We were able to help Karey to find a price that still allowed him and his wife to get a better lifetime shingle and improved ventilation and still be in a comfortable budget.

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Job Details

Brief Explanation Upon inspecting this customers attic I found it to be barely to code with about 10 inches of insulation. Having the maximum insulation is key to having heat and AC run to the best of their ability because the temperature in the house will be better regulated.

Instead of heat escaping out through the attic when it's cold or leaking back into the house when it's hot, insulation regulates the movement of that heat. It makes it so you can optimize the amount of use that you get out of your furnace or AC.

We got their attic filled with some great insulation which will be great for them going forward. Read more about this job below.

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Job Details

Brief Explanation After roofing their neighbors home I spoke with Roger about inspecting his roof. I found multiple hail hits, wind damage, and holes and cracking shingles

I suggested we file a claim with their insurance. I met with the adjuster and helped him determine the scope of damage, as well as giving the their family quotes for the items the insurance would not pay for: