Customer Service

I would like to thanks Keith Franklin of NewsGator Support, who got back to me within 12 hrs about my moans about their new (improved) beta of their web based RSS reader – now fully ajaxy. I found it not to be nice and fast, but buggy and slow, and they got back to me, acknowledged the problem and we moved on. Hello Joost!

I still had problems with Keith – and their rules for accessing forums – but at least he got back to me. This makes me want to give Newsgator another go, which I didn’t feel like earlier.