There has been a flurry of activity here in the Technical Subscriptions team. We wanted to bring more value to our partners and customers. When our colleagues in Training Services contacted us with the same goal in mind, we decided to join forces and create a brand new offering.

We have a really strong partner base relying on our Technical Subscriptions products on a daily basis. Having physical deliverables to hand rather than downloading and burning iso images can be handy when at a customer location with unreliable internet access. It’s nice to know you have the latest and greatest versions to hand without having to search for updated files.

The current economic climate has clearly demonstrated that we can’t continue to do things the way we’ve always done, otherwise, we’ll get the same results. Just as we close the door on one set of regulations, another set appears.

This is our first post and I admit we had to ponder for a bit before we started writing. We’ve received so much positive feedback over the years about the Technical Subscriptions product line. We release on a monthly basis, unlike other products at Novell, so our partners and customers never have to wait too long to find out what’s new and exciting. So why blog?

Every day, the news seems to get worse, not better. Since we woke up to the fact that we are in recession, the voices of doom have been quick hammer additional nails in the coffin. Newspaper reports of cuts in spending across all industries – horizontal and vertical – do not paint a particularly pleasant picture.

The great thing about working with small businesses is the lack of formality that is so prevalent with larger enterprises. After all, you’re not expected to turn up to the customer site in a three-piece suit, and the last time you had to wear a tie was to your nephew’s wedding.