ProblemTracker does not require any special plugins or unusual browser
configuration. So, by default, almost all browsers are already configured
for use with ProblemTracker. However, if support for cookies or JavaScript
have been disabled in your browser configuration, then you may need to modify the
settings. Information on that is below. If such support has not been disabled,
you can skip to the next section.

Brower Settings

ProblemTracker uses browser cookies to maintain its state during a session.
And, it uses JavaScript to provide data validation on the client side (which
improves overall system performance).
In order to use ProblemTracker, you must enable the setting of cookies
and use of JavaScript in your browser.

By default, most browsers have cookies enabled. However, you can use
the table below to determine where to verify that cookies are enabled on
your browser.

Beginning in IE 6, there are multiple levels for enabling cookies. It is recommended
that the default option, Medium, is selected.

Browser

Menu

Netscape 4

Edit->Preferences->Advanced->Cookies

IE 4

View->Internet Options->Advanced->Security->Cookies

IE 5

Tools->Internet Options->Security->Custom Level->Cookies

IE 6

Tools->Internet Options->Security->Privacy (select Medium)

By default, most browsers have JavaScript enabled. However, you can use
the table below to determine where to verify that JavaScript is enabled on
your browser.