"As they say when it rains, it pours, and it's pouring on us right now," said Chief Craig Augustoni.

Fire Chief Craig Augustoni says he and several others at the fire station had just been with the two at a fire prevention expo.

"We were all together, talking, joking and having a good time serving the public and then this happened," said Chief Augustoni.

When tragedy strikes a fire department, we often talk about how it comes together like a family.

At the station, they really are family. Phillips' parents are also volunteers, and her boyfriend is a lieutenant there.

The couple had a baby boy less than a year ago.

"If I had to go to a fire with somebody, Joe Randazzo is one of the guys I would pick, and Erin was just one of the nicest girls you would meet," said Deputy Chief Dave Force. "She was everybody's big sister, little sister, and daughter around here."

And as the community begins to grieve the loss of the two young public servants, the chief says they will be honored.

"We told everyone this is one big family and we will get through this together," Chief Augustoni said.