iLEARN is an ATO (Accredited Training Organization) of APMG and PEOPLECERT for the ITIL® courses.

For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

The ITIL® Service Transition training course looks in-depth at the concepts, processes and methods set out in the Service Transition phase (design and production of IT services) of the Service Lifecycle.

Access duration of the course

Demo

Language

Objectives

The module Service Transition focuses on the elements of process, practice and management techniques necessary to build, test and deploy products and services. It also demonstrates how Service Transition can be applied to other fields of the IT Service life cycle and how it can support decision-making during the stages of Strategy and Operations.This module will teach you how to plan and manage the initial activity for resources, new or modified, created during Service Strategy and Service Design phases of ITIL Service Lifecycle.

Who it is aimed at

IT professionals who want to learn about the concepts and elements of the ITIL Service Transition phase of the Service Lifecycle and understand how this phase can be carried out to guarantee the quality of the IT Services offered ( CIO, CTO, manager, supervision team, IT architects, IT consultants, IT auditors, those in charge of security and resources who deal with the processes or the activities of the Service Transition Management Phase). The course may also be of interest to those intending to obtain the Expert or Master level qualification.

Contents

The ITIL Service Transition course allows you to examine the concepts, the objectives, the principles and the processes of Service Transition.

Please click here to see a detailed course programme

Prerequisites

To take part in the ITIL Service Transition course you must have one of the following certificates:

ITIL Foundation (2007 o 2011)

ITIL v2 Foundation + v3 Foundation Bridge

Once you buy the course, you will be required to send the certificate.

To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute, available in english. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.

Teacher language

English

Material course language

English

Exam type

Online

Certification

Official ITIL Service Transition certificate

Certificate type

Online

Exam language

Paper certificate

Description

The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.If you still want to receive the paper certificate, in addition to the electronic certificate, choose this option. The certificate will be sent directly to the adress you provide at the exam registration.

Attendance certificate

Description

With this option you can request to receive the official attendance certificate, available in electronic (pdf) or paper format (shipping included).

PDF course manual (optional)

Description

Please select the manual you want to purchase.

Please, note that the course is completely and officially accredited: the manual is therefore not mandatory.

COBIT® 5, CISA® and CISM® are Registered Trade Marks of the Information Systems Audit and Control Association and the IT Governance Institute.ITIL®, PRINCE2®, PRINCE2 Agile®, P3O®, MSP®, MoP®, M_o_R®and MoV® are Registered Trade Marks of AXELOS Limited.CAPM®, PMP®, PMI-ACP®, PMI-RMP® and PMI-PgMP® are Registered Trade Marks of PMI.The Swirl Logo™ are Trade Marks of AXELOS Limited.APMG-International AgilePM™, APMG-International™ ISO/IEC 20000, APMG-International™ ISO/IEC 27001, APMG-International Lean IT™, APMG-International Sourcing Governance™, APMG-International Service Catalogue™, APMG-International Change Analyst™, APMG-International CMDB™, APMG-International Problem Analyst™, APMG-International Change Management™ and APMG-International Managing Benefits™ are Trade Marks of APM Group Limited.TOGAF® and ArchiMate® are registered trademarks of The Open Group in the United States and other countries.BRMP® is a trademark of Business Relationship Management Institute, Inc.The SCRUMStudy logo is a Trade Mark of SCRUMStudy™ (a brand of VMEdu,Inc.).DevOps Foundation® and CASM® are registered marks of DevOps Institute.OBASHI® is a registered Trade Mark of OBASHI Limited.CCBA® and CBAP are registered certification marks owned by International Institute of Business Analysis™(IIBA®). These certification marks are used with the express permission of International Institute of Business Analysis.

MODAL_DEMO_TITLE

Contact form

Please complete all required fields!

Title(*)

Valore non valido

Name*

fill out the field

Surname*

fill out the field

Company

fill out the field

E-mail*

fill out the field

Verify E-mail*

fill out the field

Phone*

Inserisci il telefono

Interest*

Valore non valido

Request*

fill out the field

Newsletter*

I agreeI disagreeValore non valido

Consent to the processing of personal data

iCONS – Innovative Consulting Srl processes your personal data in compliance with the provisions of the EU Regulation 2016/679 (GDPR), hereinafter “Regulation”. For further information, please read the full Privacy Policy at this link. Please, select if you agree or disagree the following specific processing:

a) To conduct studies, research, market analyses; to send you advertising material, information, commercial information or surveys to improve the Service ("customer satisfaction") via e-mail or text message and/or through the use of telephone managed by an employee and/or through the official pages of iCONS on social networks. This interest is legitimate according to art. 6(1)(a) of the GDPR Regulation, upon prior consent.

I agreeI disagreeValore non valido

b) To process data for purposes related to communication to third parties for their marketing aims; namely, to provide you with information and/or to make offers on products, services or initiatives offered or promoted by our business partners in relation with our services. This interest is legitimate according to art. 6(1)(a) of the GDPR Regulation, upon prior consent.