I got my Passes on email. However, just would like to clarify one thing.

My full name is Shah Pratik Kamleshkumar (Last First Middle) which I properly mentioned while applying for Passes on raileurope.co.in (Name on Passport) But instead of this, Shah Pratik Kamlesh is mentioned on the pass copy I got from them on email. So the"Middle Name" is not mentioned completely.

Do you think this will create any problem with Ticket checker in any trains in Switzerland? Even if it does not, would it be better to ask them to make proper changes to my name? Is it possible to change it now?

Please note that I have a copy of the Order wherein I have mentioned my name properly, so the change in the name is from their side. Appreciate your suggestion.Thanks

It looks like they only omitted the last letters. That is not a problem and happened to me as well. Apparently their name field has a maximum length, so the last letters may not be printed for somewhat longer names. It is fine as long as the passport number is ok, and if you can show your passport to the conductor on request (the original, not a copy).

I am having a problem similar to the one Sim experienced and would appreciate some assistance. I'm trying to purchase two 15-day 2nd class travel passes, which total $1062 USD. Because this takes me over the $1000 minimum, I used the 30SPRING18 promo code to receive a $100 discount. This reduced price of $962 shows up on the pages until the final payment page, where the price to be paid jumps back up to $1062 USD and there is a note at the top of the page saying 'The total price dropped below the promo code minimum so it was removed.' But the price dropped below BECAUSE of the promo code. Am I missing something?

Rail Europe is currently investigating the issues with the coupon codes, but has not been able to find any problems so far. If they share more with me I'll let you know. Meanwhile North-American customers can best call their customer service center at 1-800-622-8600 if they encounter any problems.

Thanks for all your assistance. As an update, I have received my STP(2) from RailEurope via email on Tuesday, 13/3 (purchased on 9/3/18) but no response on my email to them enquiring about the promo issue; which resulted in me paying full price (sob, sob!). In the meantime, I purchased another 2 STP from HappyRail and received my STP on the same day, happy happy !!

All 4 of us are looking forward to our adventure in Switzerland come 1 April 2018 !!

If you order from your local Canadian site at www.raileurope.ca/pass /swiss-pass-5934, they should only ask for the adult passport numbers. For children under 16, just select Swiss Family Card. While on the train you should have all travel documents at hand in order to show there is at least one parent traveling along.

My name is Shilpa. We (4 adults and 2 kids - age 5yrs & 9yrs)are traveling to Zurich , Lucerne & Lauterburnan from 6 April to 13 April (8 days) . So i wanted to know if Swiss Travel Pass for 8 days will be a good deal? Or you experts suggest any other option like half pass.

Also what are the best activities/ bucket list suggested for travellers visiting during this season?