Recycling incentive scheme

Terms and conditions for the scheme

Please read the terms and conditions for the recycling incentive scheme below:

you need an e+ card to register - the e+ card terms and conditions apply to this scheme

only residents of Bracknell Forest Borough are eligible for the scheme

if the registered e+ card holder moves out of the borough, you need to tell the council - all points will be forfeited 28 days after the card holder has stopped paying council tax in Bracknell Forest

only residents over the age of 16 can be registered on the scheme

only one e+ card holder can receive your household's points

points will only be given if your bin contains the correct items - if your bin contains items the council does not collect in the blue bin, we will tell you and you risk being removed from the scheme and forfeiting your points

if you put an empty bin out for collection, you will not get any points

the council annually reviews the number of points awarded per collection

points can only be redeemed against the value of the reward as published at the time of claiming it

the council can put a limit on the number of points you can earn

the recycling points awarded remain the property of the council and can only be redeemed by the relevant card holder

points cannot be redeemed for cash, currency or credit

the list of rewards may change at any time

you are responsible for making sure the tag is on your bin at each collection - if you lose it, or if it falls off, you must tell the council so a new one can be sent to you

you are responsible for making sure you are receiving points correctly - if you believe you are missing some points, you need to tell the council

if you think you are missing points, you must make a claim within 3 months of the date you are claiming for

starting from July 2017 all points expire after 2 years; any points not used within 2 years will automatically be removed from your account