Dispute resolution

Notwithstanding the provision of section 14 of the General Conditions of Sale, if you would like further information on how to apply to the European ODR Platform for out-of-court resolutions of disputes that may arise in relation to purchases made on our website, or intend to a submit a complaint and apply for a new out-of-court resolution procedure via the European ODR Platform, please use the following link: http://ec.europa.eu/odr