Freshbooks Software

Freshbooks is a web-based accounting solution that caters to small businesses. Freshbooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT).

Key features of Freshbooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts.

Financial statuses can be viewed through profit and loss statements, tax summaries and expense reports. Freshbooks categorizes credit card transactions fees and provides a summary of all deposits on its dashboard. The system's time tracking module can extract unbilled project hours into invoices, record billable time and provide an analysis of time spent on projects.

Freshbooks can also be integrated with Paypal, MailChimp, Zenpayroll and Basecamp.

Enchanting Freshbooks

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Cloud based, easy to use application you don't need to much knowledge on computer, the design looks professional. Plus, a big help for accounting, finances, and clients as well.

Pros

Our Accounting department started deploying and use of this system. Well if you view the entire system it looks appealing, icons and buttons are nice. It does not look complicated to use. Automation of invoicing, notifications for clients, having all of it in one system is great idea this application have. Great work!

Cons

Convincingly it is for small to medium businesses. Yet this works on a cloud, updating is real time, this is is still a promising application.

A lifesaver for small businesses.

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This software is affordable (If very limiting at the lowest tier) and provides an easy, stress-free experience for keeping track of invoices and communicating with clients. Particularly useful for anyone providing services such as electronics repair, landscaping, on site technical support, etc...

Pros

Easy tracking of estimates/invoices. UI is very intuitive and communication with clients is a breeze. Knowing when an invoice has been viewed is a killer feature. Expense tracking is nice.

Cons

Basic tier is very limited (can only save the info for 5 clients and no proposal creation), When creating a new line item, there is no way to add the cost of that item, just the sale price.

Never though accounting will be this simple!

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Overall, give this software a try. It works and I love how you have everything in one place. Their developers are also accomodating and they show great customer service. If in case you get any issues, they response as soon as possible, limiting the delays in your business. Thumbs up to the team!

Pros

Freshbooks helps our accounting team big time. From timely payroll functions to paying bills in helps us maximize our workforce because the software itself works fantastic. The interface is easy to use and modern in style.

Cons

It's kinda difficult to sync data from the website to the mobile application. I hope it improves on that aspect.

Effective payroll for Freelancers and Remote workers

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Pros

With Freshbooks, there is accuracy on the employees' working hours. With the use of pomodoro, you can itemize and categorize the type of work done on every 30 minutes of the employees' scheduled shift. The Employer benefits the process where the employee is paid only on hours that the employee has been productive. Every minute is worth paying as time is maximized and utilized. With work details included, the management can see if the worker followed the tasks assigned and what still needs to be finished. The employee can link their paypal for payment option or salary payment method. As soon as it's approved, the pay is automatically transferred to the employees account and will be credited after 3 working days. It's easy to use and people are regrouped to their designated department or head. Tasks and time allotted can be edited in case hours should be adjusted.

Cons

Instead of employees concentrating on finishing tasks, freshbooks process is also an added task on their part where you have to use a timer and make sure that the tasks done are noted. The employees are usually paid less per day even if they were present or online within their given scheduled hours. Pay is not credited instantly and will be on pending for 3 days even if it was already approved by the Manager.

Everything You Need, Especially As A Beginner

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I'm still new to this software but it makes me feel more secure running a business, and looks clean, professional, and established. So far very happy to have found it, though the price could be slightly better (especially in Canada).

Pros

-Feature suite; particular the invoices, invoice tracking, and expense tracking
-Easy to setup
-No option overwhelm; two basic layout/visual options for invoicing
-Remembers your vendors for later
-Easy to setup recurring invoices, set it and forget it
-Can track your tax collection in conjunction with your expenses to make tax time simpler
-Attach photos of receipts to expenses

Cons

-Customer service/sales is a little pushy - started with the free trial and received many emails and calls about upgrading when I had yet to have a chance to actually use the service
-Would like if the expense upload option let you pick which entries make it in; it pulls almost everything as a business expense if you sync it up with your bank, and will pull ones you've already synced and then deleted the next time you sync - so far it's been simpler to manually enter

Freshbooks Is The Smart Tool For On The Go Entrepreneurs!

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Overall, I absolutely love Freshbooks. I have used it for years and have showed new people how awesome it is and how to use it effectively.

Pros

Three reasons way Freshbooks is the smart tool for on the go entrepreneurs are:
1. Freshbooks has the ability to convert an estimate to and invoice. This allows you to begin work on a project quickly.
2. It integrates with Stripe so you can literally accept global currency. Again, right from your phone.
3. Freshbooks is a time saver for accounting. I can track expenses right here. I don't have to use another app.

Cons

The only two things I would change is the ability for chat support from either a smart device or laptop would be great and better goal setting.

Freshbooks Review

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Pros

Easy to use. Easy account software for my buisness needs. Can be used on any device. Very nice product features like invoicing and reporting.

Cons

Reports are not that easy to understand especially when you are new to the world of performance charts.

Review Source

Havah from First Officer LLC
Specialty: Other
Number of employees: 1 employeeEmployees number: 1 employee

January 2018

January 2018

Freshbooks is a Must for Hourly Contractors

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I love how time and expense tracking, invoicing, payment reminders, and payment processing are all included in one easy to use system. They recently rolled out an entirely new UI/UX which is still getting a few things ironed out, but is overall a great experience.

Cons

There are some minor features which would be nice to have that do not currently exist, such as being able to mark time as unbilled after you have marked it billed, and some visual customization.

Great tool for startups and one-man shops

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Overall, my experience with Freshbooks has been very positive. I've been able to keep my clients informed of my activities and track their payments easily. The app is also a solid mobile solutoin.

Pros

Freshbooks allowed me to kick-off my consulting business in 2012 with a professional look. Setting up the invoicing system was easy, though setting up the payment gateways was a little challenging. I have no doubt the ease of online payments has improved my cashflow.

Cons

Over the years, Freshbooks as morphed into a full-fledged accounting solution, which is a little overkill based on my needs.

Stellar customer service. Simple interface.

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FreshBooks helps me do the essential tasks of invoices and expenses while also helping me get a big picture view of my business's financial health.

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I started my freelance business nearly 3 years ago, and after initial struggles with Quickbooks (I even had a 2-hour training session with a Quickbooks instructor who just further confused me), I put off dealing with the financial side of my business for over a year (until my CPA was hounding me for tax stuff). Upon the recommendation of another freelancing friend, I decided to give FreshBooks a try. I finally got FreshBooks up and running, and I was amazed at how much it relieved my stress, rather than adding to it. The basic setup is simple and straight-forward, but as my business has grown, I've been impressed with little tricks built into FreshBooks that helps me save time and get a better overall view of my business.

Also, I don't think I've ever experienced such consistently helpful and friendly customer service. Any time I call with a question, the person on the phone is empowered to help me out.

Cons

There are even more integrations and advancements that I think FreshBooks could offer to be even better. Here are a few examples:

+ I'd love to be able to do some kind of forecasting of income based either on draft invoices for project currently in the works, or estimates that have been accepted.

+ I wish I could set up estimates so clients could accept/reject specific line items so that I could send one estimate with different options, rather than multiple different estimates.

+ I wish I could apply discounts to specific line items in the invoices rather than the subtotal of the entire invoice so I could discount my services without discounting passed-along expenses I incur.

I've shared such feedback and other minor requests with the FreshBooks team, and they've sounded receptive, so I hope updates/upgrades like these will one day be available.

Review Source: Capterra

December 2018

December 2018

Freshbooks is Fresh!

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I love that this is accessible to all. It handles basic needs.

Pros

It's free. It's easy to learn. Also, it is easy to use.

Cons

The layout doesn't feel grounded. So it can feel like your typing on air.

Review Source: Capterra

December 2018

December 2018

Easy to use and great user experience

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FreshBooks is a really easy and enjoyable tool I use to do invoicing and estimates, track expenses and hours spent in jobs.

I have multiple businesses, so being able to manage multiple companies and accounts is important to me and I need a tool that doesn’t need to be maintained and that is easy.

Cons

It’s a pretty basic tool and I am not sure a huge company would use this type of software. This is a great tool for entrepreneurs and people who work on contract.

Review Source: GetApp

john from 406 Market Place LLCNumber of employees: 1 employeeEmployees number: 1 employee

December 2018

December 2018

Refreshingly easy

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Great. Even wonderful customer service support

Pros

I needed something to just get going without complicated setup and a huge learning curve. FreshBooks was and us that solution. Within a few months of using it they added many more features and I was able to link my small local four branch bank as well.

Excellent for freelance developers.

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I used this when I was first getting started as a freelance web developer. It was an indispensable tool. It made it very easy to send invoices and get paid for the jobs, and made a good impression with my clients.

Pros

It's easy to create professional invoices, and equally as easy for the customers to pay them.

Freshbooks is the easiest accounting software out there

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I've used Freshbooks for a couple of years now and it's been exception. It's easy to use, fast and has no learning curve. I used to use a older installed accounting package that my accountant liked, but it was way more effort then was really necessary. Now I use Freshbooks almost every day and even my accountant appreciates how easy it is for him to get access to my data on the fly.

Cons

There's a few advanced features that I feel are missing. But other then that it's really been great.

Freshbooks makes accounting easy for the non-accountant

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Freshbook's simplicity is what makes it a winner. Anyone can use it - unlike the competition which requires a lot of effort to get started. It is designed so that a single non-accountant can get rolling and start accounting properly without difficulty, a boast that few competing softwares can make. Best of all, it allows the single person office to stay on top of daily accounting activities without falling behind and losing revenue.

Cons

While I've never run into it, I've been told that Freshbooks lacks several advanced accounting features that can be found in much more expensive software. This isn't so much a drawback as it is a fact that you cannot have simple and complex in one interface, it just doesn't work.

FreshBooks for Accounting

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1) Clean and easy to use layout
2) Expense tracking
3) Invoice management
4) Ability to sync with other services
5) Mobile app
6) Direct online payment from clients
Adding all of these together makes for one great software!

Cons

I am currently using the free month trial of this software. I have not come across any cons. Overall, it seems like an easy, time saving program and would be a good investment for my business.

Wish they would stop calling

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It was very streamlined and overall I could see myself using this tool but the annoying sales calls will make me look elsewhere.

Pros

I signed up for the trial version of FreshBooks. The main dashboard was very easy and simple to navigate, I never had to second guess where I needed to click to find information.

Cons

As I was on the trial, they called and called and called. And even months later, they kept calling me. Like at least 2-3 times a week they would call! They need to fix this customer service. One of the huge reasons why I never signed up with them was because of all the calls!

The most powerful and effective tool for accounting and complex financial management

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My overall experience with FreshBooks is unpredictable. I love the way it supports me as it has always proved to be immediately responsive as well as helpful to me. I would say it is no doubt the best product for team collaboration.

Pros

I like all the interesting features of FreshBooks. The icons, buttons or time tracking feature is the best. Nothing is comparable in tracking hours like this. It saves our precious time. Everything seems to be outstanding. I like the intuitive user interface of FreshBooks with several other functionalities. The most interesting features of FreshBooks is indeed the invoicing plus billing feature. Furthermore, it is performing customization tasks as well as all sorts of billing aspects perfectly.

Cons

FreshBooks is no doubt beneficial product but one of the cons is that its subscription levels are limited. I just want to request its team to increase the subscriptions levels. I am sure its efficient team will consider this suggestion and try to overcome this issue. Moreover, its company is moving towards progress day by day and surely it will have bright future ahead.

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Pros

As a freelancer I like to use the time tracking feature and once I'm ready to send an invoice everything is automatically added to the invoice at the click of a button

Cons

Haven't used all the features yet so hard to say. What I do use has been good so far.

Review Source: Capterra

December 2018

December 2018

This review is about the old (aka "classical") interface

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I've been using Freshbooks (classic interface) for a year because it is the tool of choice by the agency that hired me. I guess it is okay, it serves its purpose. For me though, it required some time (and several reach outs to the administer) to start understanding how to use it. If I were to choose from a similar software for my personal needs, I definitely would look somewhere else.

Pros

I can't think of anything I specially liked about this software; for me it always was more of an annoyance than a relieve to use it. If I was given the chance, I'd have used anything else.

Cons

- Clunky interface
- Awkward workflow
- Hit couple of downtimes due to maintenance without being properly informed about it (and thus leaving me bitting the dust when I most needed to use it)