I can install the program no worries. It doesn't work for me but I don't really care. What IS REALLY ANNOYING, is that I can't uninstall it.It keeps saying that it "could not start the messenger service" each time I try and uninstall. I can't even just delete it as good old Vista reinstalls it automatically. Very frustrated here.

You can uninstall Vypress Messenger from Vista by following steps:1. Close Vypress Messenger.2. Click on the Windows Start button and type cmd in the search field.3. Right click on the "CMD shell" item and select "Run as Administrator" menu. See picture 1.jpeg for steps 1-3.4. Type command "msiexec /x {B5E36187-B5CD-4F23-9FEA-A80CDE9D11CA} /qn" and press Enter. See picture 2.jpeg.5. Restart computer.

You should to run the mentioned command with elevated permissions. If you unable to run it by the way that we suggested to you in previous letters you can temporary turn off User Account Control (UAC) using the Control Panel (Control Panel\User Accounts and Family Safety\User Accounts) and run the command again.

We are sorry for inconveniences.

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2.jpg (83.75 KiB) Viewed 8689 times

Last edited by vypress on Tue Feb 02, 2010 3:49 pm, edited 1 time in total.

I tried uninstall vypress mesenger with the cmd instruction and dont work. when I restar themachine the vypress message appeared again.I want to uninstall it from my Windows 7 machine please let me know.Thanks

You can uninstall Vypress Messenger from Windows 7 and Vista by following steps:1. Download the uninstall script by following link http://www.vypress.com/ftp/vm-uninstall.vbs.2. Close Vypress Messenger.3. Click on the Windows Start button and locate the Command Prompt application.4. Right click on the "Command Prompt" item and select "Run as Administrator" menu. See picture screen1.jpeg for steps 1-4.5. Run the script from the command line by typing full path to the script and pressing Enter. See picture screen2.jpeg.6. Restart computer.

You have to run the mentioned command with elevated permissions. If you unable to run it by the way that we suggested then you can temporary turn off User Account Control (UAC) using the Control Panel (Control Panel\User Accounts and Family Safety\User Accounts) and run the command again.