Goods must total £35, including VAT and excluding Back Order parts, to qualify for free carriage.

Large parcels, including panels, bonnets, bumpers, engines, gearboxes, and other large items are excluded from this offer; this is at the discretion of VW Heritage, and may be changed at any time. If you order is processed online with free carriage, but a charge is due, we will contact you to inform you, and make the necessary arrangements.

In busy periods, orders that have been placed using free carriage may be dispatched slightly slower than those with paid carriage and express delivery. If your parts order is urgent please choose the paid delivery option where possible.

On some items (eg: glass, doors, bonnets) a charge may be made for special packing materials to ensure it travels safely to you; we will not deliver these items without this packaging, and it is your responsibility to meet this cost.

Please note that if goods are returned as unwanted, reducing the value of the order to below £35, the standard shipping charges for the remaining amount will be deducted from the credit.

Orders from outside the European Union may be subject to taxes and duties when they arrive. VW Heritage are not responsible for these charges. You are advised to research possible charges that could be imposed before placing and confirming your order.

We can ship your parts to you anywhere in the world, fully insured.For other European and Worldwide destinations - ASK!!! Tel.
01273 444 000or email esales@vwheritage.com

Carriage Rates Explained:

STANDARD:
Usually 2 - 3 working day delivery, though we will always despatch your goods as quickly as we can and your parts may arrive quicker than this in some instances, or may occasionally take a little longer.

LARGE PANELS:
Some items require more expensive carriage to ensure they arrive in pristine condition or due to their size and weight - including panels, glass, axles, bumpers etc. Some glass items also require special packaging which will be automatically added to your order as a separate item if needed. Delivery is usually 2 - 3 working days for such items, though we will always despatch your goods as quickly as we can and your parts may arrive quicker than this in some instances, or may occasionally take a little longer.

EXPRESS:
Guaranteed next working day delivery on orders placed via our website before 3pm (or next working day plus one on orders placed after 3pm).
Express orders to remote areas ie some parts of Scotland will be a 48 hour service.
Very occasionally our couriers are not able to deliver within agreed timescales. In the event that your parts do not arrive on time, your carriage fee will be refunded in full. We are not able to refund any other costs arising from late delivery and would always recommend that you:

do not book mechanics etc. until your parts have actually arrived

place your order well in advance of holiday or show dates etc.

ENGINE ETC.:
Engines, gearboxes, bonnets and some other items need specialist carriage due to their size/weight and additional packing requirements. Delivery is usually 2 - 3 working days for such items, though we will always despatch your goods as quickly as we can and your parts may arrive quicker than this in some instances, or may occasionally take a little longer.

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