ISMS & Quality Policies

ISMS Policy - Last updated 21st November 2018

Aztec have put in place an Information Security Management System in order to ensure the confidentiality, integrity and availability of all processing services, both internal and external. Aztec consider Information Security aspects as a top priority for customer confidence and the protection of the brand. The scope of the Information Security Management System is detailed in the IMS Scope document on ISOportal.

In all areas of operations, Aztec are committed to ensuring all information is handled in a secure manner. Aztec are committed to preserving the confidentiality, integrity and availability of all the physical and electronic information assets throughout the organization, in order to preserve its assets, legal, regulatory as well as contractual, compliance and image.

Aztec is committed to providing a service according to the client’s expectations, ensuring that we take all aspects of Information Security in delivering our services to our clients.

It is the policy of Aztec to commit and maintain an Information Security Management System designed to meet the requirements of ISO27001:2013 in pursuit of its primary objectives.

In order to drive continual improvement within the Information Security Management System Aztec set objectives on an annual basis as part of the Management Review Process; these objectives ensure the system is appropriately monitored and measured. All objectives are communicated to all staff and include key responsibilities, timescales and appropriate measures of success.

It is our Policy to ensure that:

All information and systems will be protected against unauthorised access and disclosure

Confidentiality of information will be maintained

Integrity of information is protected from unauthorised modification

Regulatory and legislative requirements will be met

Business continuity plans will be maintained and tested (as far as practicable)

All suspected breaches of information security will be reported and investigated

Adequate prevention and detection of malware is in place

Information Security Policies are in place to ensure the safe practice of using our computer and information systems

We identify through appropriate risk assessment, the value of information assets in order to understand their vulnerabilities and the threats that may expose them to risk and to managing such risks appropriately

Appropriate training will be provided for all employees

Our Information Security Management System is maintained by a schedule of Internal audits carried out by competent internal auditors

Review:

By implementing the Information Security Management System into Aztec we ensure compliance with ISO 27001:2013 Information Security Management System.

This policy is available to all relevant internal and external interested parties upon request.

The requirements of this standard are one part of our ISO Management System (IMS).

Quality Policy - Last updated 8th August 2018

Aztec is dedicated to its quality policy and will ensure that its services will fully meet the requirements of its customers, employees, suppliers and is in accordance with the institutions and all applicable legislation and other requirements. The goal of the company’s Quality Policy is to achieve and maintain a high level of customer satisfaction at all times Aztec believes in the concept of working together with our customers to pursue this policy and in continually striving for improvements in service quality.

The scope of the Quality Management System is detailed in the IMS Scope document on ISOportal.

It is our Policy to ensure that:

We have implemented this Quality Management System to ensure commitment to comply with industry requirements and continually improve.

We strive for continuously improving our services to our customers. We seek customer feedback in order for us to better provide services and solutions to our customer’s needs.

We have implemented this Quality Management System to ensure that all employees work to satisfy the requirements of our customers and the current ISO 9001 Standard. We have set measurable objectives to monitor this, and review these objectives at our management review meetings.

The Quality Management System is monitored and maintained by regular scheduled Internal Audits conducted by competent Internal Auditors.

The Quality Management System is communicated and understood by all members of Aztec

All system processes and practices are regularly reviewed by top management to ensure continuing suitability and effectiveness. We are committed to the continual improvement of our quality management system and determine the improvements required to meet the changing needs of our customers.

The policy is reviewed for continued suitability as part of the Management Review Policy

This policy is available to relevant interested parties both internal and external upon request; it is available to all staff via ISOportal.

The requirements of this standard are one part of our ISO Management System (IMS).