RetiredDoc_ID Title1 TEC576361 CA Wily Technical Advisory: Agent Memory Leak when using the SQL Agent2 TEC577501 How to configure APM 9.x with CA EEM using Active Directory?3 TEC576358 What was fixed in APM 9.0.7.14 TEC1781634 APM 10.5.1 HF #9 fixes the issue that the Browser Agent JavaScript calculator not aggregating metrics and includes prior release hotfixes (including the SmartStor Database Corruption fix).5 TEC1411591 Specifying Backend Paths does not help resolve WebService metric explosions.6 TEC1408018 Not seeing Metrics Data for DB2 which subsystems are on a single LPAR.7 TEC1437701 Hard disk 146GB allocation on TIM10.38 TEC1329458 APM on AWS: is standalone EM and/or MOM cluster supported on it?9 TEC1158034 Is Command Line Workstation (CLW) still supported with the latest release of APM?10 TEC1311875 CEM with EEM - User logs in, clicks the Administration tab and is then presented with a blank page.11 TEC1112915 Displayed Active Threads in the Investigator do not add up correctly.12 TEC1182557 WebView links do not work when management module is renamed13 TEC1218334 Seeing a warning message, "A JavaScript calculator in the MOM cannot output metric data to an agent that exists in a Collector."14 TEC1038286 TimerBean ERROR when updating agentclusters.xml & domains.xml files (Dynamic Domains)15 TEC1482344 Should I be concerned about the Logjam: TLS vulnerabilities (CVE-2015-4000) detected when accessing TIM via the MTP login page?16 TEC1197386 Only the defect report is available.17 TEC1345143 APM CE (CEM) and Concurrent Session Usage18 TEC1506715 Seeing Tess Agent node with gaps in Investigator.19 TEC1346167 Disabling Javascript Browser Errors for Full Page Monitors.20 TEC1479737 Can OPMS's be installed on Redhat 6?21 TEC1010575 Which versions of APM 10 are compatible with vMTP 11.0?22 TEC1061163 What is the real value of CPU consumption?23 TEC1440604 Installing Introscope Enterprise Manager - MOMs(HA) on IBM Spectrum Scale (formerly IBM GPFS) shared filesystem24 TEC1124063 Can you weight multiple User Groups for RTTM?25 TEC1313746 Monitors fail with Login Denied or Unauthorized errors26 TEC1508344 When upgrading APM Enterprise Manager the EM installer does not recognise the current install folder as having an existing installation and does not provide the usual "upgrade" prompts27 TEC1266483 CA APM - Long response times when using Oracle Data Access drivers in .Net application.28 TEC1410599 Does APM 10.1 with bundled EEM run successfully under Java 8 (the default JRE for 10.1)?29 TEC1395051 Why are the dashboard properties in the Workstation's Management Module Editor not saving?30 TEC1053566 Remove Grayed Javascript Calculator Node(s)31 TEC1436763 How to Update the OPMS Browser Profiles for Full Page Monitors32 TEC1279825 Where can I see what stations support Real Browser Monitors (RBMs)33 TEC1400046 Browser metrics (formerly BRTM) do not appear34 TEC1520638 Include threshold values when doing the WebSphere MQ reports35 TEC1211094 Traces Tab data is not available for Guest Users.36 TEC1215747 How Do "immediate" Alert Notifications Work?37 TEC1137582 Updating Credit Card Information in ASM38 TEC1199588 Different APM domains list with the user logged in Workstation after EEM failover to Secondary EEM server.39 TEC1273112 How many RBM monitors can run on an OPMS Checkpoint ?40 TEC1117798 Can alerts be sent based on text values ?41 TEC1013774 Excluding Domains with Real Browser Monitors42 TEC1428151 What do the properties "PerformanceLogFileAppender" and "TessPerformanceLogFileAppender" bring in addition to the FileAppender appender?43 TEC1469352 Cannot Activate Monitors within a Folder in ASM44 TEC1412597 .NET Agent causes queue issues with IBM MSMQ.45 TEC1276897 Not able to start httpd (Apache) on TIM.46 TEC1013015 No metrics in Webview47 TEC1174678 Is there any limit for Front-end URL grouping key ?48 TEC1078331 Heartbeat: ChangeDetector Heartbeat,Behavior: Rave task: RuntimeClassMonitor:Java Class Monitor has been running for excessively long time (175856 ms).49 TEC1187303 CA ACC installation fails with a "osb_full_bundle.tar.gz.bad" message.50 TEC1106081 How can I find a message in the TeamCenterRegistration.log?51 TEC1414569 Changing the password for an EEM or LDAP server specified in realms.xml.52 TEC1254553 Compose and edit dashboards in WebView and Workstation53 TEC1180447 Metrics limit for reports54 TEC1219057 Monitor the HTTP Client using Dot Net Agent.55 TEC1288755 When to use the TIM Transaction Tool.56 TEC1214067 How to obtain the ".Net Sample" and the "SQL Server DBMS" Management Modules.57 TEC1282257 ABA prelert data not removed58 TEC1534713 How Long is Data Retained in App Synthetic Monitor?59 TEC1105653 Performance Reports data not available when navigating from Service Level Management reports.60 TEC1523797 What does a CEM Transaction Tracking Spreadsheet look like?61 TEC1046458 How to enable servicename for TIBCO webservices62 TEC1469743 SERVICE PACK::9.6.063 TEC1050446 SERVICE PACK::9.6.164 TEC1442936 TIBCO EM Powerpack Monitoring limitation65 TEC1073882 Not able to open large exported Event trace xml file in Workstation66 TEC1371183 App Synthetic Monitor API login fails with "account locked, login on website to unlock"67 TEC1380624 Changing multiple email actions at once to point to a new mail relay.68 TEC1202497 Standalone Tim is not seeing traffic for any application.69 TEC1358095 It is not possible to rename an app in MAA once it is registered70 TEC1153023 CEM Stats Aggregation takes some time to complete.71 TEC1455184 What are the options for Custom Email Alerts?72 TEC1130131 Can I load balance APM EMs based on actual CPU load?73 TEC1150926 The Period for a report does not match the duration selected74 TEC1421306 In the logs, I see a Resolved IP that is not my server. Is this a Monitoring Station?75 TEC1484025 Some examples of .Net agent autonaming conversions76 TEC1126042 Seeing alert: "Could not query: read past EOF."77 TEC1080625 How to pass environment variables to EPAgent?78 TEC1506251 What does APM database corruption really mean and what can I do about it?79 TEC1115423 Missing Tools and CEM Tabs in APM UI80 TEC1787467 Should I create manual transaction definitions and catch all rules in APM CE (CEM) in Production?81 TEC1986427 Measuring EM CPU Speed.82 TEC1965006 Uninstalling Java Web Start Workstation83 TEC1794824 Recording programmatically created HTTP transactions in APM.84 TEC1893242 My Browser Traces (formerly BRTM) do not correlate with my Introscope Traces.85 TEC1949667 Using the rule_log API, how can I retrieve more than 2000 records at a time? I get errors "illegal parameter value" and "more than 2000 results requested".86 TEC1667467 Scheduled CEM reports fail to run using Oracle APM database87 TEC1835028 Does Introscope Settings also apply to Non-Identifying Transaction Traces?88 TEC1807765 Evidence Collection is failing with a custom script.89 TEC1864826 The APM CE (CEM) GUI only lists “Delete all private keys.” How do I replace individual private keys?90 TEC1638927 The Tim log shows warning "FlexHttpPlugin: Flex Message Body is larger than defined range: 10000". How can the Tim be configured to process a larger Flex message size91 TEC1674291 APM Transaction Generator (WTG) is not able to record TIBCO iProcess transactions developed using JSX and is throwing a HTTP 500 error (HTTP service call failed)92 TEC1981719 How to set up an APM CE transaction definition if URLs are all the same.93 TEC1829561 How can I pass a variable to a Script Monitor ?94 TEC1970962 In App Synthetic Monitor, how long are the logs kept for?95 TEC1605014 Can I adjust the way Graph Data is Scaled in App Synthetic Monitor?96 TEC1733755 How to configure the APM Database if it is an Oracle cluster with two IP Addresses and they are load balanced.97 TEC1940516 Unable to set the resolution value to 25 days or greater in the Investigator.98 TEC1783521 APM Cloud Monitor Agent fails to login with authentication error99 TEC1942835 8.x vs. 9.x FrontendTracer100 TEC1812896 Issue with saving Appmap on 9.6 Workstation in SVG format.101 TEC1877455 SubAccounts have no monitors listed under Monitors->Settings102 TEC1971642 Wrapping an android app fails during the upload of the apk103 TEC1776289 What does the Invalidated Session metric for TOMCAT 7 measure?104 TEC1606881 Best practices on time zones for the CA Analysis and APM Enterprise Manager servers.105 TEC1768316 CEM notifications for low severity incidents106 TEC1955684 Does the .NET Agent displays a "Build and Release" metric similar to Java Agent ?107 TEC1818774 Cannot get past the SharePoint credential window during a .NET SharePoint Monitor install using the installer.108 TEC1899241 Changing the password for an EEM or LDAP server specified in realms.xml109 TEC595377 Unable to connect to CEM UI, instead you get error "Requested CEM Page does not exit"110 TEC596109 How To classify web services as a frontend when there are no servlet, jsp, or html pages to act as the frontend111 TEC597758 How do I create a APM CE definition that matches on ANY character including blank?112 TEC593416 Cannot disable Legends and Labels in dashboards.113 TEC596483 PMI errors in Systemout.log - Cannot find the file:114 TEC596463 In APMCM Administrator Analysis Graphs, Slow Time Transactions appear in Defects, but these Transactions are not seen in Throughput115 TEC596477 Why paste data report will appear in today's report116 TEC595379 Workstation Webstart doesn't work, it attempts to download a previous version of JRE when JRE 7 is installed117 TEC593855 Unable to manually install hot-failover118 TEC596465 Graph of Time To First Response in Defect Time Distribution119 TEC595222 Upgrading to Introscope r9.0.5.0 from CEM r4.5.6.1120 TEC596055 Management Modules changes in a failover configuration.121 TEC593938 Retrieving PerfMon Statistics122 TEC595224 MOM ping time metrics123 TEC593096 EM not connecting to APMDB, Workstation showing different Time Zone, CEM UI not reporting data.124 TEC594918 Incorrect Ldap Request125 TEC594067 "Access to this object requires additional permissions" Triage Map permission message when using SOI integration and EEM authorization126 TEC595226 Agent metrics not available if domains.xml inconstantly updated across cluster127 TEC596036 What do the Component Timing values mean in the CEM Export Tool?128 TEC589081 How to create the APM db schema in Oracle 10g?129 TEC617321 Upgrading TIM software on MTP fails due to Incorrect Install package.130 TEC617155 EM fails to start due to class java.awt.Toolkit131 TEC616450 Custom Report is not received by designated recipients for any timeframe and Preview gives a generate error132 TEC616500 Which CA Application Performance Management (APM) release supports running the Enterprise Manager (EM) on Java version 1.7?133 TEC615964 Are synchronizing TIMs versus Introscope Agents treated differently?134 TEC615758 EPAgent support for AIX 7.1.135 TEC614777 MQ 7.5 support for APM136 TEC614601 How to install ABA on Linux using a silent install.137 TEC614523 Enterprise Manager is logging the warning message "hourly stats not processed: no monitors enabled" repeatedly138 TEC614776 Which defect types show component timing information in defects and reports?139 TEC614351 "Couldn't understand PMIv6 value at null for: " Error in Websphere Agent Logs140 TEC614353 High SiteMinder decode failures with TIM.141 TEC614007 Allocation options for the RCMTOLR dataset to prevent security violations.142 TEC613908 JTDS Driver for Microsoft SQL Server143 TEC614227 Can Appmap display response-based transactions?144 TEC614003 Can the TIM XML Plugin processing be disabled temporarily?145 TEC612919 Why are some RBM checkpoints greyed out?146 TEC612910 Unable to access the APM CE GUI Login link and need to turn on logging.147 TEC612315 Why are APM Databases (APMDB) larger for Oracle than in Postgres?148 TEC611164 WebSphere Portal Server nodes are not available in the APM Investigator after APM agent upgrade149 TEC610827 After upgrading to APM 9.1 or above, menu items that were formerly greyed out in older versions for read-only users are now accessible.150 TEC612704 Restarting EM breaks Dashboard Data Link for Certain Metric Types.151 TEC610826 Upgrading Management Modules created by an older APM version. How do I do this?152 TEC609606 MTP TIM complains about hwconfigfilter.txt file being missing.153 TEC607343 Different releases of APM CE (CEM) handle IGNORE Business Impact differently154 TEC606598 APM Cloud Monitor - Action Cancelled when submitting script155 TEC606481 The APM Java 9.5.5 Agent has references to an environment variable ${JVMCOMPATIBILITY} in ProbeBuilder files. Does the end user need to set this variable depending on JVM version used?156 TEC606474 Why is APM CE (CEM) reporting Total Transaction Time as "-1" for a Missing Component Defect in reports and exported data?157 TEC606475 Which APM releases are supported for MTP 10?158 TEC605209 SERVICE PACK::9.5.5159 TEC604897 Does CEM monitor both GET and POST Transactions?160 TEC604211 What user permissions are needed to run a transaction trace?161 TEC604587 Proactively Maintaining and Optimizing APM CE162 TEC604794 Effective APM Support calls speed case resolution163 TEC604019 Per Interval Count Metrics sometimes drop by half then spike up. Does this indicate a problem with Enterprise Manager metric Harvest?164 TEC604112 How to create APM CE evidence collection scripts to send incident emails165 TEC604524 Where the events that are shown when you login to CEM are stored166 TEC604121 Business Impact is set on a defect to trigger immediately, but APM CE is not generating a defect.167 TEC603776 Alertdowntime Alert Suppression fails if multiple downtime periods overlap.168 TEC603654 The APM CE (CEM) NSM log contains the message. TNGWV_Exception: Could not add value to object property list rc: 30.169 TEC603644 A scheduled APM CE (CEM) Report is being sent to a deleted email address. How do I remove it?170 TEC602270 Why are some EPAgent metrics not shown as values on a graph?171 TEC601704 .NET Agent Instrumentation of Com Objects172 TEC603713 Users unable to login to newly created APM Cloud Monitor subaccount - account inactive173 TEC600961 Blank Popup Message on workstation174 TEC602364 TIM logs indicate that critical information such as password and SSN are set as Private Parameters and are masked in the request body, but are displayed in clear text in the TIM log.175 TEC602324 Latency in CCIPC to CCIMVS connections after upgrading to R14.1 on a misconfigured network.176 TEC599819 Is there a way to tell if two different missing response defects are for the same session?177 TEC599807 IP Address in Realms.xml for EEM configuration causes 2-3 minute authentication times178 TEC600136 Read-Only users can click on items that were greyed out in previous versions179 TEC600883 ZOSRuntime.jar file with 9.1 and above Java agent on z/OS180 TEC599822 Can an APM database created in time zone A be restored to a server in time zone B?181 TEC599814 URL redirection transaction causes fast time defects to be raised.182 TEC598189 After clicking Incident ID, Incident details are not loading in the APM CE UI and the screen refreshes.183 TEC598019 Transaction Trace Grayed Out in Investigator184 TEC597694 PortalURL Tracer Errors appearing when deploying the agent PowerPack for Websphere Portal185 TEC597684 Upgrading the APM Database alone from 9.1.6 to 9.5 is not supported186 TEC597697 After switching JVM from 32 bit to 64 bit on the EM, we are not able to run reports.187 TEC595876 How do 9.0.x & 9.1.x .NET Agents differ in bit mode compatibility for monitored applications.188 TEC595755 DataMinder r14.5 - User Export Misses Role Information189 TEC596329 How To Change APM/Introscope to use another JVM190 TEC595382 Missing CEM historical reports191 TEC595029 After upgrading the .net agent to 9.1.x, ,the APM Perfmon collector service fails to start and produces a 1920 "Perfmon Collector Service Failed to Start" error message.192 TEC595758 Can a 9.1.x.x TIM be upgraded to a later 9.1.x.x service pack or 9.5 without needing to reinstall the RHEL 5.x operating system?193 TEC1641922 Can the APM CEM user account see the end-user confidential data ?194 TEC1778745 No WebServices Node after upgrading.195 TEC1978454 Including different methods to a trace group.196 TEC1635666 How Can I Disable JavaScript and Security Dialogue During Playback in CA Recorder?197 TEC1658005 Unneeded folder in OSB Field Pack198 TEC1567228 Full Page Monitor randomly shows 9501 errors for a "Match string or regular expression".199 TEC1675481 Unable to perform upgrade from 9.6 to 9.7.200 TEC1742915 APM CE (CEM) and encrypting private data. (e.g. Credit card number details.)201 TEC1549063 Weblinks followed on dashboard in Webview using Internet Explorer open in a pop-up and not a new browser tab202 TEC1681484 Multiple EPAgent Stateless Plugins203 TEC1851319 Missing Uninstall Binaries204 TEC1903777 Android Crash Data is not reported to Server205 TEC1638385 Configuring IIS Web Server logging in IIS 7.0 & 6.0. (iislogreader).206 TEC1830089 Errors about BRTM.typeviewers.xml in the IntroscopeEnterpriseManager.log after upgrade.207 TEC1594505 Unable to launch Webstart unless the browser is run as Administrator.208 TEC1580814 Missing CPU metrics209 TEC1752617 Detected appliance. Software version cannot be installed when running TIM installer210 TEC1937171 Can reduceagentmemoryoverhead help on a server with a large amount of RAM?211 TEC1670908 Is it possible to open up the firewall to just one monitoring station IP?212 TEC1809534 Why do I see the Error Description N/A when Viewing Historical Data for a Monitor?213 TEC1880954 Is it possible to know that SmartStor Reperiodization process is running correctly?214 TEC1947958 What are the minimum set of permissions required by the APM db user? Can I use "application user" instead of a "schema owner"?215 TEC1720232 How to get Verbose Logging During APM 10.3 upgrades.216 TEC1777538 Why is scriptrecorderinstall.exe seen as a security threat?217 TEC1906454 Webview-linked alerts go to the incorrect dashboard.218 TEC1596954 What should I set as a value for "Transaction Trace Threshold as a percent of Slow Time Defect Specifications"?219 TEC1720745 CA APM CloudMonitor Agent does not show monitors in Introscope Investigator220 TEC1551387 Configuring Browser Agent to display meaningful names instead of URLs under Business Segment in the Investigator.221 TEC1573779 Progress Admin Server Monitoring222 TEC1775394 Are there any compatibility issues with APM using Oracle with Archivelog Mode?223 TEC1802657 Seeing Alerts Trigger at 953MB when the corresponding Alert Threshold is set for 1GB.224 TEC1871593 Seeing Error Message opening an Excel document while using Sharepoint agent.225 TEC1072374 How can I fond the source IP addresses of the checkpoints ?226 TEC612913 TIM install gets the error message "cannot create directory."