I am writing to express my discontent with Bazooka Customer Service. I purchased two 10" Marine amplified bazooka tubes last year. I also purchased the UMS mounting systems. Unfortunately, due to the layout of my boat I am unable to mount the tubes to a flat surface on the floor. I am forced to mount the tubes onto the sidewall of the center console. This idea worked for a few weeks, until the UMS system began to rust heavily and stain my white fiberglass. I contacted Bazooka via email and received a response, and the writer requested I send photos. I did this, and was never responded to again. As it stands now, I have two tubes which I cannot use because Bazooka makes waterproof tubes but no waterproof hardware to mount them. The straps provided are not strong enough to withstand the force taken during rough waters. Please help. :mad:

heavyduty

03-20-2010 10:57 AM

Re: Stainless Tube Mounting Hardware

Quote:

Originally Posted by tony97gt
(Post 28525)

I am writing to express my discontent with Bazooka Customer Service. I purchased two 10" Marine amplified bazooka tubes last year. I also purchased the UMS mounting systems. Unfortunately, due to the layout of my boat I am unable to mount the tubes to a flat surface on the floor. I am forced to mount the tubes onto the sidewall of the center console. This idea worked for a few weeks, until the UMS system began to rust heavily and stain my white fiberglass. I contacted Bazooka via email and received a response, and the writer requested I send photos. I did this, and was never responded to again. As it stands now, I have two tubes which I cannot use because Bazooka makes waterproof tubes but no waterproof hardware to mount them. The straps provided are not strong enough to withstand the force taken during rough waters. Please help. :mad:

Welcome to the Bazooka Forum. From looking at the pictures you have posted, it looks as if the socket cap screws are the culprit. Have you called Customer Service (1-800-THE-TUBE)? Have a copy of your email in hand when you talk to one of the Customer Service Rep's.

CJ

03-22-2010 11:22 AM

Re: Stainless Tube Mounting Hardware

I apologize for the problems you have experienced, however, the UMS brackets that you have used were not intended in the manner in which you are using them. Our only recommendation is that you find a place in a compartment somewhere that the product can lay flat and be adequately secured. The product can be tucked away and will still produce a great bass response. The president of "our company" (ME) uses our Marine tubes in his Center Console boat and they are tucked away beneath the console in the batter compartment. Mounting the tubes to the side of the center console is not advisable. I hope this information is helpful to you.

tony97gt

03-30-2010 05:25 PM

Re: Stainless Tube Mounting Hardware

What purpose would it serve to have bazooka tubes mounted inside a closed compartment. Maybe the president doesn't get out of his boat and go into the water, but I do. It would serve no purpose to have them tucked away inside a compartment where I cant hear them outside the boat. You are assuming I have a compartment. Obviously, if I had a better spot to mount the tubes I would have utilized it. This was my ONLY choice of mounting locations, and it's unfortunate that you make marine tubes bu no marine mounts. The mounts hold sturdy and have no problems taking the abuse of the waves. It's the materials which the mounts are made of that rusted within weeks on me purchasing them. Have you ever considered the possibility that I am not the only customer who has purchased marine tubes and may need a stainless steel marine mount?

Kingfish

03-31-2010 10:53 AM

Re: Stainless Tube Mounting Hardware

Quote:

Originally Posted by tony97gt
(Post 28624)

What purpose would it serve to have bazooka tubes mounted inside a closed compartment. Maybe the president doesn't get out of his boat and go into the water, but I do. It would serve no purpose to have them tucked away inside a compartment where I cant hear them outside the boat. You are assuming I have a compartment. Obviously, if I had a better spot to mount the tubes I would have utilized it. This was my ONLY choice of mounting locations, and it's unfortunate that you make marine tubes bu no marine mounts. The mounts hold sturdy and have no problems taking the abuse of the waves. It's the materials which the mounts are made of that rusted within weeks on me purchasing them. Have you ever considered the possibility that I am not the only customer who has purchased marine tubes and may need a stainless steel marine mount?

Tony,
Yes, I do get out of my boat, and the music sounds great. Bass response is non-directional and typically wave lengths of 30-40 feet long, so stowing the product in a safe compartment on a boat is very typical. Regarding your question about stainless steel mounts, we do not get a lot of inquiries for these. As we have noted, most of the time this product is mounted horizontally, on a level surface, and in a semi protected area. I understand this is not your situation and can only recommend that you have a suitable mount custom fabricated for your application. However, please keep in mind that the Bazooka products are designed to be corner loaded (i.e. loaded into a compartment of some sort) for maximum performance.

KF

tony97gt

03-31-2010 05:52 PM

Re: Stainless Tube Mounting Hardware

Kingfish, thank you for your advice. Part of my displeasure is with the fact that there is not a mount to suffice my requirements. The other part is that of the customer service rep who never followed thru with the questions I had.

Maybe you can show me the setup you are using, and I can get some ideas from it. My problem with mounting in a compartment is that the only compartment I could use, is often used for storage of personal items and the portable toilet. If I mounted toe tubes in the compartment, I would have to remove all the towels, bags, and other things inside the compartment for optimal sound. Correct? My other dillema, is the compartment sits below floor level because it is inside the center console. So maybe from what I am understanding you are saying about non-directional, the sound would amplify up and out of the compartment? I am no sound expert, so that is why I am searching for possible alternatives here. I am close to just buying a 4 strap kit, which would probably suit my needs for the existing setup. But if you are saying that I would get a much better response from the tubes if they are mounted down below, maybe that is something I will try to experiment with. Any input is appreciated.

Kingfish

04-02-2010 01:12 PM

Re: Stainless Tube Mounting Hardware

I have a similar setup. I have a 21' center console Scout w/ a step down cabin w/ portable toilet and I keep all of our life preservers, tackle boxes, etc in that little cabin. In my boat, when you step into the little cabin, on the bottom right side is a pretty decent sized access panel for getting underneath the driver's console. We stuck an 8" marine tube inside of that access panel basically locating it UNDER the floor where I am standing to drive the boat. So, basically, it is DOUBLE buried on my boat and takes up no useable space. And, you definitely know it is there. My guess is you would actually get as good or better sound with a similar installation on your boat as you would hanging the tube "free air" on the side of your console. Unfortunately, I do not have any pictures of the install, but hopefully what I described will be helpful to you. I would definitely experiement with burying the tube in your console somewhere before embarking on alot of custom installation....you might be surprised! :)47