Thoroughly disappointed and discouraged in this store. Went in for Rentals and one of the employees (assuming it was the store manager, he was medium tan skinned) was cursing ("F" words) in front of young children while scolding another employee who was outside smoking a cigarette! While I was standing there waiting to be helped another employee asked me if i needed help and i told him i sure do, he was quick in getting me assistance while he was balancing another rental and helping a young fellow with a snowboard. The Selection lacked variety, the prices were average to ok. The customer service was poor except for the one young man (light skinned) who tried to help, all other employees were not helping him at all. I feel as they were all young that many of them lacked the expertise id like in helping with skis. Though the one man seemed knowledge in snowboards, that doesnt help me with my skis. I would not recommend this store until they clean house and fix the staff situation!

More Ratings:
Skiing/Snowboarding
Value
Service
Dining / Bars

Always a good experience
12/30/2011 by: Dan W.

Have rented there before and have gone to Pelican as well. Pelican may have more of a selection but Colorado Ski Shop goes the extra mile to make sure all fits well and you are taken care of. There are a lot of kids working there, but they are knowledgable and if they don't have the answer they will get it. Rented for the family and purchased for myself. Prices were good for rentals and my purchase was very reasonable. Will continue to rent and will definitely purchase the families skiis there as they grow.

More Ratings:
Skiing/Snowboarding
Value
Service
Dining / Bars

Overrated
12/28/2011 by: Joe

Basically a bunch of high school kids hanging out texting. No professionalism whatsoever. several times my ski rentals were not ready and skis were not sharpened or waxed. While I was waiting for skis, another customer came in to complain his snowboard wasn't sharpened or waxed either. I'd recommend going to pelican or summit ski shop before this nightmare.