"Laser hair removal is most effective for people who have light skin and dark hair."

Although laser hair removal can now be performed on those with dark skin, it requires more specialized equipment which a lot of these businesses either can't afford and/or don't have enough of a darker hued clientele to warrant the expense. The lady who informed this person that they could not perform the hair removal should have gone into more detail as to why. Probably would not have made a difference, though. Blacks look to make trouble over anything.

If this person pushed them on the issue and they attempted the procedure, then no doubt the business would be sued for a tremendous amount of $$$ if any skin damage occurred. So they chose the safest route and decided against taking the risk.

That said, when I was working with some black women back in the '90s, they showed how little hair growth they actually had on their legs. In fact, some of them never had to even shave.

People really need to extensively research any procedure under consideration to fully understand what is involved. It's foolish to not know as much as possible about something that might be done to your body.