This is why we also take steps to conceal your prescription products under two layers of packaging.

Delivery and Packing

Discreet Delivery?

We have a commitment to delivering a discreet service and understand your need for privacy.
We ship all orders via a trackable courier using discreet, plain packaging.

Do I Need to Wait in All Day for Delivery?

Once your order is dispatched you will receive a tracking number via sms and email.

Do You Deliver on Weekends?

We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.

My Order Hasn’t Arrived What Should I Do?

You should receive a tracking number with your order which you can use this number to track your parcel online. This
should give you a clear indication of where your parcel is. If you haven’t received your parcel in the
time frame given by our couriers, contact your local depot to find out where it is. You can also contact
our support team who will do this for you.

Can I Be Notified by Text?

On checkout you will be asked to leave your mobile number so our courier can text you about the
delivery. This is also useful if the courier has problems finding your address. We will not use your
mobile number for anything else.

Payment Methods

How Can I Pay for My Order?

You can pay for your order using credit, debit card or via bank transfer.

I Don’t Have a Credit Card, How Can I Pay?

If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique
reference number at checkout along with details of how to make the transfer. Once the money has cleared
in our account, we will process your order.

How Do You Keep My Details Safe?

We are a completely secure site and take many measures to ensure your details are kept safe. We
understand that you have a right to extreme privacy when purchasing sensitive health medications.
All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.

Payment and refunds?

You can pay for your order using credit, debit card and bank transfer.

Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.

Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.

Infrared (IR) thermometers are electronic devices which can accurately determine the temperature from a distance. They are used medically to determine whether a person has a fever without requiring physical contact.

Infrared thermometers are sometimes referred to as non-contact thermometers, laser thermometers (referring to the laser which is used for focussing) or temperature guns.

This can be useful in diagnosing conditions such as Flu or Covid-19 while minimising the risk of infection. Not only can this digital thermometer make taking a temperature more hygienic, it can also make the process easier and less stressful for children and babies.

Batteries are included with our digital IR thermometers, so you can use them straight out of the box.

Infrared thermometers work by detecting the amount of infrared radiation being emitted by an object. Infrared is a type of electromagnetic waveform which is outside the scope of visible spectrum. Just like other light, infrared can be reflected or absorbed.

Infrared radiation is often emitted as heat and is therefore a good indicator to measure the temperature of an object. So long as the waveform is not obstructed by objects in the environment, the infrared emitted from a surface travels in a straight light.

To make sure that the sensor is picking up the temperature a specific area, the thermometer is

When the infrared light hits a sensor (known as a thermopile) inside the thermometer, the signal is converted into a temperature which is displayed on an LCD display.

Infrared thermometers have many benefits over traditional thermometers and have a number of different uses.

Firstly, infrared thermometers do not require contact making them both hygienic and non-intrusive. Unlike in-ear and oral thermometers, which can cause distress in children, the infrared thermometer can take an accurate measurement without the need of being held in the mouth or the ear.

Moreover, due to the fact that the infrared thermometer requires no contact, you can take a temperature of multiple people in your household without the need of sterilising the thermometer each time. This can also protect you from contracting viruses which can be spread through physical contact, such as colds, flu and Covid-19.

Unlike traditional thermometers, which contain an expanding liquid, the digital display of the infrared thermometer is accurate and easy to read, even in low light. The liquid crystal display can illuminate in three colours to inform you how high the temperature is.

While other thermometers are specifically designed to measure internal body heat, the infrared thermometer can measure internal body temperature, surface temperature of objects and the ambient temperature of a room.