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MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 2 This session is designed for customers that have implemented Optimization in their operations and are looking to keep their costs and configuration current and fine tune their results. This session will also benefit those who have not implemented Optimization yet, but would like to see more of the technical aspects to tuning the system. Session Objective

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Maintaining The Server Take backups of the COMMANDoptimize server -CSIS folder -Ortec Folder Given the above, the rebuild is a straight forward and short in duration Install Packages Required – CmdFleet, OrtecLicenceServer Institute a periodic reset/reboot of your server Be on a regular update process MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 4

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CSISs Queue Monitor Located on your Optimization server Use the same eMail setting as your COMMANDfleet server Configuration Program is usually in the CSIS->Configuration folder MSMQs are used to move COMMANDnetwork messages between CmdSeries and OCMI If the messages are being created but not consumed, that is a indication that a module is not running Use a threshold of 50 messages to start with MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 6

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Plant Map Page MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 14 Map Page must match with CM Currently no two plants can be on the same Map Page Important to travel times on Plants Map Page

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Maintaining The Data Map Pages Setup -Comm Process to update Map Pages -Parameters are tuned -If you move a plant, get new default times -If you add a plant, get new default times MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 28

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Day Costs The fixed cost that is attributed to bringing in an additional truck. Include Daily benefit charge Do not include all the minimum hours Include Minimum hours – Ave RTT MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 32

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Tuning Your System Need Baselines! Need Targets! Need a process to bridge your Baselines to your Targets Need to tune the Optimizer to reflect our current efficiency Need to monitor your results If you are not doing the above, Go no further MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 34

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MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 35 Why do we need to continually tune COMMANDoptimize? Who should be tasked with the role? When should we review the settings? Where are all the tuning parameters? How do you tune the system? Tuning Agenda

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TIPS.INI Parameter: MaxFreeVehicleTime This parameter determines that amount to yard time a truck may have until it starts to calculate a cost. The tuning of this parameter will mitigate washing local trucks out and deadheading foreign trucks into yard. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 47

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TIPS.INI Parameter: WeightRestVol This parameter specifies the factor applied to the remaining quantity of an order once CM starts to consider the orders next load. It is based on the idea that it is preferable to spread the delivery of an order over a smaller number of trucks even if this would mean waiting for larger trucks, so that final under-sized loads are minimized. If the parameter is set below 0, CM will focus more on getting the current load scheduled MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 48

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TIPS.INI Parameter: WeightFollowUpDelivery This parameter specifies the factor applied to the lateness cost for loads that are not the first of an order. This parameter is based on the idea that once deliveries have begun on an order, subsequent loads should be subject to even higher lateness penalties than usual. The higher this parameter, the less CM accepts lateness between deliveries of an order. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 49

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TIPS.INI Parameter: NOrderForMatching This parameter specifies the number of next loads that are taken into account when deciding which truck and plant should be scheduled for the current load. This parameter highly influences performance – the higher the number the slower the performance MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 50

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TIPS.INI Parameter: LatenessSteps LatenessSteps: The number of steps to factor into the lateness calculations LatenessStartPointX: LatenessValueX: Values used to plot lateness graph and calculate lateness amount to be used in calculations MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 51

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TIPS.INI Parameter: IgnoreFixedCostPeriodRealTime When this value is set to 1 the daily fixed cost will be ignored for the current day plan. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 54

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TIPS.INI Parameter: MaxMortarAge All plants that would cause the concrete to exceed the set age will be excluded (except the closest plant) MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 55

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TIPS.INI Parameter: CostForNewOrderForTruck Cost applied to vehicles that has not been to the jobsite already. The higher the value, the more trucks that have been to the jobsite will be favoured MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 56

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TIPS.INI Parameter: ExpectedRoundtripDelay With this parameter an expected delay (in min) in delivering the loads can be specified and will be used to extend the Wash Time at the jobsite, as long as unloading is not finished. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 57

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CM System Administration Parameter: Call in Report – Driver prepare time Amount of time that the call in times must compensate for a driver to be inservice from the call in time. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 59

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CM System Administration Parameter: Time from which home location will must be taken into account This is the time of the day where the Optimizer will put more emphasis on bringing trucks back to their home yard. MGT-002 COMMANDoptimize: Maintaining & Tuning Your System 60