FINAL FILING DATE: Accepting the first 100 qualified applications or closing at 5:00 pm on Tuesday, January 29, 2013, WHICHEVER OCCURS FIRST.

TENTATIVE TEST DATES: Oral Interview Exam: February 21, 2013

NOTIFICATION: All correspondence regarding this recruitment will be through email.

SUPPLEMENTAL QUESTIONNAIRE IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL APPLICATION. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION The Human Resources Department is accepting applications for the position of e-Government Analyst II. The normal work schedule is Monday – Friday from 8:00 a.m. to 5:00 p.m. A flex schedule may be available.

DISTINGUISHING CHARACTERISTICS
This is the journey level class within the e-Government Analyst series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

SUPERVISION RECEIVED AND EXERCISED Receives direction from the e-Government Administrator.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Assist in the implementation of Public Affairs & Communications and e-Gov goals and objectives.

• Work with department representatives and City public information staff to prepare and distribute e-information such as: e-newsletters, news releases, photographs, publications and video content to keep the public informed and engaged; assist with providing crisis-communication support for EOC activation and for issues management.

• Develop web applications as needed in conjunction with Virtual City Hall Team’s Priority Action Plan; assist in supporting current public-facing web applications in collaboration with City’s Web Team and external vendors.

• Stay current with digital communication and technological developments, including but not limited to, mobile, social media, software development, online collaboration and communications tools.

• Oversee the implementation of hosted Web applications and third-party public-facing application environments including the installation, upgrade, modification, tuning, and creation of connections and interfaces between systems.

• Design and maintain webpage, templates, documents and graphics; oversee and participate in web content and website editing; assist with citywide e-Gov training and documentation, as well as provide support to Web and Intranet editors.

• Analyze data and generate a variety of reports.

• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.

• Learn to provide support to implement citywide e-Gov services and digital communication.

• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.

• On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds of less.

3. Do you have any experience working with a Content Management System (CMS), Customer Relationship System (CRM) or Microsoft SharePoint? If so, describe your experience with each platform.

SELECTION PROCESS Applications will be screened to the most qualified candidates. Those candidates will be invited to an oral interview exam weighted 100%. Scores earned from the oral exam will establish the Employment List. Candidates within the top five ranked scores will be certified to the department for final consideration. Final appointment is contingent upon a background check, a check of past employment references, passing a City-paid pre-employment medical exam, a drug and alcohol screening test, and a fingerprint check.