Customer Success Stories

Omnify Empower PLM has been recognized by G2 Crowd, the world's leading business software review platform, as a high performer
earning the highest overall satisfaction score in the PLM Software Grid Report.

As a small developer and manufacturer of a complex robotic prosthetic device, maintaining a paper-based document control and change control system was becoming unmanageable.
The complexity of the device meant that even a small change to the product or documentation resulted in a large paper documentation package which had to be manually compiled and routed for review and approval.

With a major re-design project on the immediate horizon, it was essential to identify and implement a more efficient document control solution ahead of the large volume of new product design documentation that was expected.
BionX wanted an electronic system that would be able to efficiently manage a multi-level product structure/Bill of Material (BOM) and engineering change orders with the ability to expand into other electronic records management such as Training Records, CAPA/Quality issues and supplier management.
The system also had to meet the FDA 21 CFR Part 11 compliance requirements for electronic records and electronic signatures.

"We went through a discovery process over the course of several months, evaluating about five different solutions," stated Rick Smith, Sr. Director, Quality & Regulatory for BionX Medical Technologies.
"A matrix of requirements was created and the different solutions were ranked as to how well they solved our particular needs and Omnify Empower PLM was our top choice."

Key benefits:

Time to market: Launched a completely overhauled product iteration from concept to sales in 15 months and on schedule

As Genetec grew its business in the physical IP video surveillance industry, the company chose to transition its PLM system to Omnify Empower PLM for greater performance features and a turnkey solution.
Empower PLM provided Genetec with essential features such as intelligent reference designators, Bill of Material (BOM) redlining, BOM comparisons, change history tracking and data importing capabilities that did not require customization of the software to employ.

"As the company grew, we determined that our development teams required a more robust and cost-effective solution to manage our expanding product development information processes," said Danny Roy, Hardware Development Manager for Genetec, Inc.
"After a thorough review, we chose Omnify Software because we were impressed with its ease of use, functionality and competitive price."