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I am pretty sure the flash drive is bad.
There are some software than can read the contents of the drive if not then it is really dead. Commercial outlets promise to repair damages like the one you might have.
P.S Anything "usb" that you connect to a pc will show up in device manager as the piece it really is or as a "usb" because it can't communicate with the device.

It is recommended to use USB 2.0 storage devices. If your device is not compatible to USB 2.0 specifications, multimedia functions of the receiver might not work properly.
THOMSON cannot guarantee compatibility with all types of USB storage devices.
It is advised not to store important information on USB storage devices used with the receiver. Always make backups of data on your USB storage device before using it with this receiver. THOMSON will not take responsibility for any loss of information or circumstances caused by loss of information.
Please ensure that either the USB device is already formatted to FAT/FAT32, or format the USB device via your receiver.

right click my computer, device manager,you should now see a list roll down list till you see universal serial bus controller,click on this and a list will drop down, the first 1 you see in list right click and pick update driver software.keep going down list doing the update software driver .that should reinstall missing usb storage driver .try pluging in an external hard drive if it reads drive and you can put and remove things then its already install but not showing.

If you have plugged in a USB device (usually a mass storage device) into a computer and it won't work, here are some basic troubleshooting steps to resolve the problem.

First, you want to rule out any problems with the device itself. A good way to do this is to plug the USB device into a different computer to see if it works there. If it does not work in a different computer, then the problem is with the device itself. USB devices, although very handy and portable, can fail just like any other device.

However, if the USB device works in another computer system, then the problem lies with the configuration of the computer where the device did not work.

Follow the steps below to troubleshoot this scenario and make your USB device work again.

1) If you are using a USB cable with your device, check the cable to make sure it matches the speed of the device. Use USB 2.0 cables with USB 2.0 devices and USB 1.1 cables with USB 1.1 devices. Swap cables and check the device, if this does not work, proceed to Step 2.

2) Next, open Device Manager and look under the heading for USB Serial Bus Controllers. If there is a device with a yellow exclamation mark next to it such as USB Mass Storage Device. Double-click on the entry and check the Device Status. If the status shows something like

"This device cannot start. (Code 10)"

proceed to Step 3.

3) The easiest way to solve a USB error code 10 in Windows XP is to follow the steps below to remove and reinstall all USB controllers.

A. Click on Start

B. Right Click on My Computer, click on Properties

C.Click on the Hardware tab

D. Click the Device Manager button.

A. Click on Start

B. Right Click on My Computer, click on Properties

C.Click on the Hardware tab

D. Click the Device Manager button.

E. Expand Universal Serial Bus controllers section.

F. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.

G. Restart the computer, and allow the computer to reinstall the USB controllers.

H. Plug in the removable USB storage device, and then test to make sure that the issue is resolved.

For more information on Troubleshooting USB device problems, visit the Microsoft Support Article on this subject.

If you have plugged in a USB device (usually a mass storage device) into a computer and it doesnt work, here are some basic troubleshooting steps to resolve the problem. First, you want to rule out any problems with the device itself. A good way to do this is to plug the USB device into a different computer to see if it works there. If it does not work in a different computer, then the problem is with the device itself. USB devices, although very handy and portable can fail just like any other device.

However, if the USB device works in another computer system, then the problem lies with the configuration of the computer where the device did not work.

Follow the steps below to troubleshoot this scenario and make your USB device work again.

1) If you are using a USB cable with your device, check the cable to make sure it matches the speed of the device. Use USB 2.0 cables with USB 2.0 devices and USB 1.1 cables with USB 1.1 devices. Swap cables and check the device, if this does not work, proceed to Step 2.

2) Next, open Device Manager and look under the heading for USB Serial Bus Controllers. If there is a device with a yellow exclamation mark next to it such as USB Mass Storage Device. Double-click on the entry and check the Device Status. If the status shows something like

"This device cannot start. (Code 10)"

proceed to Step 3.

3) The easiest way to solve a USB error code 10 in Windows XP is to follow the steps below to remove and reinstall all USB controllers.

A. Click on StartB. Right Click on My Computer, click on PropertiesC.Click on the Hardware tabD. Click the Device Manager button. E. Expand Universal Serial Bus controllers section.F. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time. G. Restart the computer, and allow the computer to reinstall the USB controllers. H. Plug in the removable USB storage device, and then test to make sure that the issue is resolved.

For more information on Troubleshooting USB device problems, visit the Microsoft Support Article on this subject

hey, heres something that would help u: Copying files to a flash drive on a PC:

Open My Computer and see which drives are shown. Most computers, for example, have a hard disk such as a C: drive and a few removable storage devices such as a floppy drive, a CD-ROM drive, and perhaps a zip drive.

Insert the flash drive into the USB port and watch to see where the USB flash drive appears. Most will appear as removable storage, but some will instead appear as hard drives. Note the name Windows is using to refer to the flash drive ("Removable Disk (G:)," for example).

Open My Documents or the location from which you want to transfer files to the flash drive. Select the files or folders you want to save to the flash drive by left-clicking on them. To select more than one, hold down the CTRL key while you click and select all of the files you wish to save.

Right-click on the file(s) or folder(s) you selected, then select Send to, then select the name you saw appearing in My Computer for the flash drive ("Removable Disk (G:)," for example).

When the copying is finished, do not immediately remove the flash drive from the USB port. Instead, left-click on the Remove Hardware icon located in the System Tray. A window containing a list of the USB devices will appear. Left-click on the Safely Remove Mass Storage Device line that matches your flash drive (for example, Safely Remove Mass Storage Device - Drive(G:)).

When you see the following message appear in the bottom left toolbar, it is, as it says, safe to remove the flash drive from the USB port; you may close the message or ignore it, as it will close itself automatically:

Copying files from a flash drive on a PC:

Open My Computer and see which drives are shown. Most computers, for example, have a hard disk such as a C: drive and a few removable storage devices such as a floppy drive, a CD-ROM drive, and perhaps a zip drive.

Insert the flash drive into the USB port and watch to see where the USB flash drive appears. Most will appear as removable storage, but some will instead appear as hard drives. Note the name Windows is using to refer to the flash drive ("Removable Disk (G:)," for example).

Double-click on the flash drive to locate the file(s) or folder(s) you want to copy to this computer. Select the files or folders you want to copy by left-clicking on them. To select more than one, hold down the CTRL key while you click and select all of the files or folders you wish to copy.

Right-click on the files or folders you have selected and choose Copy.

Open My Documents or the location to which you want to transfer files from the flash drive.

Click on the Edit menu, then select Paste.

When the copying is finished, do not immediately remove the flash drive from the USB port. Instead, left-click on the Remove Hardware icon located in the System Tray. A window containing a list of the USB devices will appear. Left-click on the Safely Remove Mass Storage Device line that matches your flash drive (for example, Safely Remove Mass Storage Device - Drive(G:)).

When you see the following message appear in the bottom left toolbar, it is, as it says, safe to remove the flash drive from the USB port; you may close the message or ignore it, as it will close itself automatically: =========================================================

1. is the firefly working on other computers?
2. are you trying to use it in corporate computer? plugging usb devices may be restricted by a network administrator to protect corporate data.
3. is your usb adapter working. have you tried to plug another usb device to the same usb port?
4. how old is your system.? your system may be using usb 1.1 and your firefly may be using 2.0.. if that's the case you may have problems using your device in the that computer.
5. check your bios to make sure usb support is enabled in *********** board.
6, are you able to see your removable storage device (firefly) in My computer? if you do. what message do you get when double clicking in the icon to go into your device.