Manage bookings

Want to review your flight details or make changes to your booking?

If you're an Airpoints™ member, you can view all your flight bookings in one place. Simply sign into your account and choose My Flight Bookings under My Bookings. If you haven't yet registered, register now.

To add future bookings to your account, please sign in, select See my bookings then Add a missing booking. You can either enter your Air New Zealand reference or flight information.

Alternatively you can view and manage your booking online if the booking was made with Air New Zealand through our website or over the telephone.

Whichever way you retrieve your booking, you will see range of options depending on the booking type. These may include requesting a copy of your electronic ticket, requesting seats, changing your booking and cancelling your booking. Details of which booking types can be changed and cancelled are below.

Please note - not all bookings are able to be accessed online. Your Airpoints membership number must be in your booking to view it in your account.