Server Licenses

1. What does a new Portfolio for JIRA license cost?

We have designed Portfolio for JIRA licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above.

Commercial

Academic

Portfolio for JIRA for JIRA Software 1-10 Users

US $10

US $10

Portfolio for JIRA for JIRA Software 11-25 Users

US $900

US $450

Portfolio for JIRA for JIRA Software 26-50 Users

US $1,650

US $825

Portfolio for JIRA for JIRA Software 51-100 Users

US $3,000

US $1,500

Portfolio for JIRA for JIRA Software 101-250 Users

US $6,000

US $3,000

Portfolio for JIRA for JIRA Software 251-500 Users

US $9,000

US $4,500

Portfolio for JIRA for JIRA Software 501-2,000 Users

US $13,000

US $6,500

Portfolio for JIRA for JIRA Software 2,001-10,000 Users

US $17,000

US $8,500

Portfolio for JIRA for JIRA Software 10,001+ Users

US $21,000

US $10,500

Note: Portfolio for JIRA is an add-on for JIRA Software and JIRA Core. The Portfolio for JIRA license type and user count must match that of the JIRA application with this highest user tier it is being used with. For instance, a 25 User Commercial JIRA Software Server license will require a 25 User Commercial Portfolio for JIRA license.

If you're using multiple JIRA applications in the same instance (i.e. JIRA Software and JIRA Core) your add-on must match the tier of the application with the highest user tier. For example, a 25 User Commercial JIRA Software Server license and a 50 User Commercial JIRA Core Server license will require a 50 User Portfolio for JIRA license.

2. How much is it to renew my Portfolio for JIRA software maintenance?

Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details. You also have the option to set up auto-renewal through my.atlassian.com.

*Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. We recommend renewing at least 30 days before expiration to ensure you can upgrade to new releases and get technical assistance at any time.

3. What is software maintenance?

Software maintenance, included in your first year of use, gives you the following benefits:

Security patches

Critical bug fixes

New features & enhancements

Access to Atlassian's world-class Support team for technical troubleshooting

Developer license keys (lets you test the upgrades before committing!)

Potential to enroll to Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world class teams.

4. How do I request a quote?

Requesting an obligation-free quote is easy! You will just need to submit your request through our Atlassian Store. In the final step check "Get a Quote" and click submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.

Yes, Portfolio for JIRA is an add-on for JIRA Software. The Portoflio for JIRA license type and user count must match that of the JIRA Software Server license it is being used with. For instance, a 25 User Commercial JIRA Software Server license will require a 25 User Commercial Portfolio for JIRA license. This also means if the JIRA Software Server license is upgraded then the Portfolio for JIRA license will require upgrading to be compatible with the upgraded JIRA Software Server license.

6. How is Portfolio for JIRA licensed?

A Portfolio for JIRA commercial/academic/starter license entitles you to:

Install Portfolio for JIRA on a single instance of JIRA Software in a production environment on 1 server

Perpetual Portfolio for JIRA use

Software maintenance for 12 months - including all updates and online support

A Portfolio for JIRA license must match the user count and type of the JIRA Software Server license it is being used with. For instance, a 25 User Commercial JIRA Software Server license will require a 25 User Commercial Portfolio for JIRA license.

7. What is the cost to upgrade my Portfolio for JIRA license to a higher user tier?

You will be pleased to know that you can upgrade Portfolio for JIRA at any time. The upgrade process is very simple, and all your data is preserved. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

26-50 Users

51-100 Users

101-250 Users

251-500 Users

501-2,000 Users

2,001-10,000 Users

10,001+ Users

Commercial

From 1-10 Users Starter License

Starter Licenses can be upgraded at the cost of a new license at the higher tier.

Cloud Licenses

1. How much does Portfolio for JIRA Cloud cost?

Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.

Monthly Pricing:

Number of Users

Price Per Month

Up to 10 users (users 1-10)*

$10 Flat

For more than 10 users (11-100 users)

$3.50/User

For the next 150 users (101-250 users)

$2.00/User

For each additional user (251-2,000 users)

$0.0/user

Annual Pricing:

Annual User Tier

Annual Price

1 - 10 Users

$100

11 - 15 Users

$525

16 - 25 Users

$875

26 - 50 Users

$1,750

51 - 100 Users

$3,500

101 - 200 Users

$5,500

201 - 300 Users

$6,750

301 - 400 Users

$7,250

401 - 500 Users

$7,750

501 - 600 Users

$8,250

601 - 800 Users

$9,250

801 - 1,000 Users

$10,250

1,001 - 1,200 Users

$11,250

1,201 - 1,400 Users

$12,250

1,401 - 1,600 Users

$13,250

1,601 - 1,800 Users

$14,250

1,801 - 2,000 Users

$15,250

* Why the big jump in price from 10 users to 11 users? Our 10 user licenses offer introductory pricing for small teams. If you have more than 10 users (or more than 3 JIRA Service Desk agents), regular pricing applies.

2. Where can I sign up for an evaluation?

Already using Atlassian Cloud? Site Administrators can navigate to the new Applications section of your Cloud site through the menu in the header and add or remove applications and/or add-ons as needed.

Please note: Removing applications or add-ons takes effect immediately and no credit or refund will be offered for removing applications or add-ons early.

3. How can I purchase or request a quote for Portfolio for JIRA Cloud?

The monthly payment plan can can only be paid with a credit card associated with the subscription.

To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud url.

*If added to an existing subscription, Portfolio for JIRA will match your current payment plan.

4. What is the minimum term of service?

The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.

Annual: this payment option can be paid via credit card, mailed check or bank transfer, complete payment details appear on an official quote. To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud url.