Materiality Assessment

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The materiality assessment forms part of our dialogue with stakeholders. By communicating with our stakeholders about key topics, we gain a better understanding of their different views and perspectives. This, in turn, enables us to actively address important issues and challenges and to report on them transparently.

These key issues were determined in a three-stage process comprising identification, prioritization and review. When performing this assessment, we relied on information from a number of sources, including monitoring tools, internal records and comprehensive media monitoring. In 2015, we once again validated the list of issues through discussions with representatives of selected external organizations as well as with internal experts. This dialogue provided valuable feedback on whether Credit Suisse had identified topics that are of relevance to our stakeholders and on the extent to which their definition and the relevance assigned to each respective issue is in line with the views of various stakeholders.

Following this process, we updated and, where necessary, revised the list of issues. The materiality assessment is not an exhaustive list of the topics raised by stakeholders. Instead, it focuses on those issues that are of greatest importance to them and to our business. The findings reflect average values resulting from an assessment of our stakeholders’ views and their range of expectations of us as a bank.

The findings of the materiality assessment also form the basis for the inclusion of individual aspects of our corporate responsibility in our reporting and their adjustment over time. We plan to continue reviewing the list of relevant issues in the future in order to identify new trends and to determine their significance for our stakeholders and our business.