Job Description

Overview:

Houston Hotel at Westside

Houston Westside

A peaceful water garden in the atrium lobby of the Omni Houston Hotel at Westside welcomes you with cascading waterfalls, exotic foliage and tropical fish in a beautiful serene setting. This spectacular luxury hotel rests on lush greens and is surrounded by a picturesque two-acre lake. At the Omni Houston Hotel at Westside, unparalleled hospitality complements priceless accommodations to create the ultimate experience. Located a short distance from Houston’s city Centre dining and entertainment complex, the four-diamond Omni Houston Hotel at Westside offers a relaxed and elegant atmosphere.

The Omni Houston Hotel at Westside’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Houston at Westside’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel at Westside may be your perfect match.

Job Description:

To creatively up-sell all hotel customers and to ensure that value paid is value received, not only in product, but in service and in ambiance.

* College degree preferred.
* Minimum of 1 year hotel sales/catering experience and/or successful completion of Omni LID program.
* Knowledge of the operations of the hotel industry.
* Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
* Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.
* Must have proven selling, negotiating and presentation skills.
* Requires knowledge of advanced sales techniques.
* Highly developed customer service skills with strong attention to detail.
* Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred.
* The ability to delegate, effectively train and coach
* Must be able to work a flexible schedule including nights, weekends and holidays.

Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.