edithreynolds36
Third Mate

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edithreynolds36's Past Cruises

June 2015 - Norwegian Sky to Caribbean - Bahamas

The cruise started out fine. This is an older ship so be prepared that it really does not have a lot of amenities that new ships offer now in days. On the 2nd day into our cruise, my niece was taking a shower late at night as we came in late from watching a comedy show (which was excellent), when all of a sudden she yells from the top of her lungs, that the toilet is overflowing for no reason. We flushed it several time to see if it would stop,but by this time it was flowing into the carpet in our stateroom. We rushed to get everything off the floor as this was unsanitary. Called guest services to send someone up right away as the water now was free flowing under our door by now. A supervisor and plumber came up and they were in shocked. Should have known something was wrong from the beginning as when we 1st arrived the bathroom smelled like "piss-Pee". Guest services said we would have to move to another stateroom.(REALLY!). Mind you this room was 10333..10th floor....she moved us to the other side, same floor & as soon as we walked in..I went directly to the bathroom & to no surprise, the bathroom reeked of piss smell again. Obviously they have a problem with plumbing on the 10th fl. I went down fuming that is was not acceptable. So they transferred us to the 8th fl. with a port hole...at least the bathroom did not smell. Since it was after 1am when we transferred rooms, we decided to leave our belongings in our flooded room and retrieve the items in the morning. When we arrived at 7am...the room looked like a war zone...still tons of water floating in the restroom with blowers outside & inside stateroom to dry the un-sanitary water....THE SMELL was disgusting. It took us over an hour to retrieve our stuff so we had no time to set up for an excursion since we had to unpack in our new room. I have sailed with Norwegian many times and never had a bad experience until now. The only thing they gave us for all of our troubles and nightmares, was a dinner on them at the french restaurant "Le Bistro", which was fabulous, but not worth what we had experienced. This does not cost the ship any additional $$ out of pocket. Poor Guest Services !!!! Never again.

August 2014 - Norwegian Getaway to Caribbean - Eastern

My husband and I have cruised with Norwegian on several of their other vessels. So when the opportunity came that we can experience there new cruise line "Getaway" we were excited. We had the pleasure of booking our cabin with a balcony on the 13th floor, which was great. What I wasn't thrilled about was their quality of food on all their standard restaurants that you did not have to pay extra for. It was fair, nothing exciting. Two of the restaurants, Savor & Taste were pretty much running off the same menu except they were on opposite sides of each other. The entertainment at the Tropicana was good, but again, food came out cold. The entertainment was OK....I was surprised on how small the main theatre was for the size of the ship. There was only one main common pool on this ship, which again for the size, was a bummer. The exercise room...one had cardio equipment and across was the weight room...again, very small for this ship size. Unless you showed up at 6am when they opened you were guaranteed to wait...as by 7am all cardio equipment was absorbed. The spa section seemed way too big for the amount of use this area took up. The boardwalk was nice and different from any other ship we have been on. The big difference we saw was in our cabin. They really utilized all space for storage, which was great....we had more than enough space and felt the bathroom was adequate size for two people. I was quite disappointed on how they had a stampede of people on one floor when it came time to disembarking....It was ciaos. Not very organized at all. We came off the ship with the impression that Norwegian may be just equal now to Carnival. Needless to say, we wont be cruising on this ship again.