More Posts

***Today, February 12th Important Update on CODES*** - The process to pull and distribute codes for Double Gold and FIRST members is taking slightly longer than expected. Codes have NOT been emailed today so please do not panic. We will provide an update tomorrow with a better timeline of exactly when DG and FIRST members should expect to receive their codes this week. Thank you for your patience and we apologize for the confusion!

RTX AUSTIN - August 3-5, 2018

ONSALE DATES

Monday, February 26 - Double Gold Members onsale *Early Bird* rate

Wednesday, February 28 - First Members onsale *Early Bird* rate

Friday, March 2 - General Public onsale *Early Bird* rate

*Early Bird rates will be available through Thursday, March 8 at 11:59PM CST or until sold out.

To remedy some of the line issues we experienced in 2017, we will be mailing out badges this year. Woohoo!

All U.S. and Canada residents who purchase a badge prior to July 6th 11:59PM CST will receive their badge in the mail to the address provided upon purchase. All badges purchased after July 7th 12:00AM CST (U.S. and all International) will need to be picked up on-site at the Austin Convention Center between August 2-5, with a valid ID and confirmation email.

Get your questions ready for us! We may answer some questions earlier if we have time, but we'll definitely talk to you at 3:30PM CST today! Looking forward to chatting with each of you!

This is my first time going to RTX and looking forward to it, however if I decided to bring another person w/ me before the event in August, are tickets only available through the RTX site or could I pick up additional weekend tickets for the event on-site come August? Thanks :)

No mods

mrarcysFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
RTX Austin Head Guardian

10 months ago

That depends on if we sell out before the event. If we don't, tickets will be available on-site.

Was just wondering if there was an update about the Canadian problem with not having a shipping option for badges? Ive got my weekend + so either way I'm good!

No mods

mrarcysFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
RTX Austin Head Guardian

10 months ago

Front Gate will be sending you an email. You'll be able to pay for shipping or still pick it up at Will Call.

No mods

xXEMPXxFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
xXEmpoweredXx

10 months ago

So...how are First and DG going to be "shown" this year? For example, last year you got a sticker at badge pick-up to identify yourself as First or DG. But since badges are being mailed out this year, will the codes that people have (or should have in my case and many others) received determine that at the online checkout, and so the appropriate sticker will be mailed with it? Just want to know before I buy my badge tomorrow, since I couldn't do so before.

+1 Ditto

Fargo86FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

10 months ago

I am a rooster teeth first member, and have not received my promo code for RTX 2018 in Austin. I would like to purchase a weekend plus but am unabel too.

No mods

illyria250FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Just a Gym Teacher

10 months ago

Weekend + and Platinum are already sold out.

+4 Zing!

JynxFigmentFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

10 months ago

I am wonderously happy and displeased that it sells out so quickly, like PAX Prime. This was the first year I could feasibly go, and I really wanted to splurge with plat. It's my bad; my fault; I know better.

Searched my mail address and been checking it through the day - no code sadly @Chelsea and @Bethany . I checked my First payment day and I still did it before the cut off so...slight panic on my end now lol

No mods

ChelseaFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
RT Community Manager

@Chelsea and @Bethany help! I am not seeing anything that resembles an email or code from RT OR FRONTGATE. I've checked spam too....nothing. Did I not sign up right for FIRST? Thanks in advanced for any help!!

+1 Ditto

ChelseaFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
RT Community Manager

Never got a code for my double gold! Was on hold with front gate for 20 without talking to a real person. Been planning on vip for 2 years.. please don’t let me down.

No mods

TheNimbleNoodleFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

10 months ago

So the RTX website says if you became a First member between Feb. 12 and Feb. 23 that you will receive a badge code by 5PM on Feb. 26. I became a First member on Feb. 16. I'm just wondering when codes get sent out because I haven't gotten one. Sorry if this sounds spammy, this is the first year I'm planning on going to RTX, and a convention in general, and I've just been confused by this whole code thing.

No mods

illyria250FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Just a Gym Teacher

10 months ago

The code is for early access to tickets. As a FIRST member, you can use that access code on Wednesday to purchase your tickets instead of March 2nd which is when it opens to the public. That way, you can snag highly desired tickets like Platinum and Weekend Plus. Try to reach out to @Chelsea or @Bethany for a code.

No mods

ChelseaFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
RT Community Manager

TheMysteriousMFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

10 months ago

I have a quick question, as this is only my second RTX. As a FIRST member, I'm kinda concerned about receiving an early access code (I left a comment below on your update concerning the matter). Last year, there was a couple of panels and evens available only to FIRST and Double Gold members. If I miss the early access and have to wait until the general public sale date, will there still be a way for me to... (can't think of the word) specify my FIRST membership for access to these events?

-1 Noob

mrarcysFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
RTX Austin Head Guardian

10 months ago

I'll see if I can get some clarification for you.

+1 Cool

TheMysteriousMFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

10 months ago

Thank you. At this point, I don't mind if I miss the early access (since I'm only planning to go for the weekend pass), so long as I can still get the benefits of my FIRST membership

No mods

sad2deathFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

10 months ago

No mods

TexIsAwesomeFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

10 months ago

I live in Australia, looking to go to RTX Austin 2018.

Me and a few mates are wanting to go with Platinum, we are all double gold.

Should we have received our promo code in an email yet to buy our tickets early?

No mods

illyria250FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Just a Gym Teacher

10 months ago

Yeah you should have got those last week. Definitely should've said something sooner... The other part to this is when do you sign up for DG?

No mods

mrarcysFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
RTX Austin Head Guardian

TexIsAwesomeFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

10 months ago

Didnt want to get it until my first ran out, i think it was mid january

No mods

TexIsAwesomeFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

10 months ago

January 8th is the day i signed up for double gold

No mods

illyria250FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Just a Gym Teacher

10 months ago

You were more than early enough for it. Cut off was Feb 1st for codes.

No mods

ChelseaFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
RT Community Manager

10 months ago

I'm DM'ing you right now

No mods

Nate_Morton24FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
God of Egypt

11 months ago

I know the price of the tickets are posted above, but does anyone know how much all the fees that go along with the purchase of the ticket are??

+2 Ditto

illyria250FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Just a Gym Teacher

10 months ago

I think it was around $70 in fees last year.

No mods

TheNimbleNoodleFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

11 months ago

Just bought an RT First account so I can get my desired badge before they run out. This is my first RTX and I'm a little confused on some things - what are these codes that are being handed out/how do you receive one, and how does one go about actually purchasing a badge for the event?

No mods

illyria250FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Just a Gym Teacher

11 months ago

If you didn't sign up before the cutoff date, you won't get a code until the 26th.

No mods

BethanyFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Head of RT Events

11 months ago

Double Gold members will receive their code via email from Front Gate Ticketing on Wednesday, February 14 at 10AM CST.

***To be eligible for Double Gold, you must have signed up by January 31 6:00PM CST to have a successful charge on February 1, 2018.

FIRST members will receive their code via email from Front Gate Ticketing at one of two times. If you were a FIRST member as of 4:30PM Monday, February 12 you will receive your code on Friday, February 16 at 10AM CST.

If you become a FIRST member between Monday, February 12 4:31PM to Friday, February 23 5:00PM, you will receive your code via email on Monday, February 26 by 5:00PM.

***To be eligible for FIRST, you must have a successful charge by Friday, February 23 5:00PM CST.

xo

B

+6 Cool

illyria250FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Just a Gym Teacher

11 months ago

Got mine!

+2 Ditto

lilmjFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
twitter.com/lilmj_

11 months ago

got it, happy valentines day to u too ;)

No mods

AlexBundyFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Bundy

11 months ago

What if it doesn’t charge because it is using my free month then charging for the year? Is the invoice that shows what was due of 0 and what will be due next count?

No mods

CurtosFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
CurtosNoir.com

11 months ago

Who should I contact if I haven’t received my double gold code email yet? I already checked spam, trash, and the promotions tab. Thanks

+1 Ditto

DaviscdFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Chase

11 months ago

Been double gold for a while, but have yet to receive my code. Who do I need to contact? Thank you!

TheMysteriousMFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

10 months ago

I've been a FIRST member since last year (my payment date isn't until March), and I haven't recieved my code.

No mods

PocketMageFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

10 months ago

Didn't get one :( is it because I didn't re up my subscription back in January? I got my February Box but I didn't realize my subscription had lapsed after Feb. I just got it up again in time for the March Box. It was gonna be my first year going VIP I hope I they don't sell out.

BethanyFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Head of RT Events

11 months ago

***Today, February 12th Important Update on CODES*** - The process to pull and distribute codes for Double Gold and FIRST members is taking slightly longer than expected. Codes have NOT been emailed today so please do not panic. We will provide an update tomorrow with a better timeline of exactly when DG and FIRST members should expect to receive their codes this week. Thank you for your patience and we apologize for the confusion!

xo

B

+7 Cool

JustJauneFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

11 months ago

Okay, I was getting worried that I had missed a deadline. Thank you for putting my worries to rest!

No mods

MandeelovesCHURCHFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
MandeelovesCHURCH

11 months ago

Now I feel terrible for sending an email this morning. Apologies for the distraction. Thanks for the update!

+2 Ditto

lilmjFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
twitter.com/lilmj_

Can a weekend pass be shared among 2 people to alternate days attending? Or are passes dedicated to 1 specific person? (I.e. 2 parents want to share 1 weekend pass on different days to take teenager who will have his own pass.)

No mods

illyria250FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Just a Gym Teacher

11 months ago

They don't specifically assign them to a persons name. You just have to be wearing a pass to gain access to panels and the floor show so I don't see it as a problem to share.

devilito666FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

11 months ago

Does anyone know why badges will be shipped out, since we still need to stand in line for the lanyard and swag bag.

No mods

illyria250FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Just a Gym Teacher

11 months ago

Maybe it will be less time consuming since they don't have to check if you have a ticket or not. Plus, shipping all the stuff would add more cost since it will be heavier than just a badge.

No mods

BethanyFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Head of RT Events

11 months ago

Checking in for a badge takes a good amount of time (locating confirmation number, checking ID, answering questions, etc.) Whereas just walking into a room, flashing your badge and picking up a bag takes only a few seconds. Bag pick up will likely be held in a large open space so it should run smoothly and quickly.

+8 Cool

devilito666FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

11 months ago

OK i feel better about it now.

I guess that means it would also be a good idea to ship the Commemorative Badges at the same time.

There is that chance some people might accidentally forget there badge and remenber mid flight.

Or walk in multiple times to get an extra bag.

To many thoughts running thru my mind, I trust you all to make the best decisions.

Thank You

+1 Cool

LylithFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

11 months ago

If you forget anything you need for any travel, that's your own fault, just be diligent in your packing

+0 Lame

ChrisJones11FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

11 months ago

Where can we buy our tickets at? What's the website to go to when we are able to buy our tickets?

+2 Ditto

illyria250FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Just a Gym Teacher

11 months ago

http://www.rtxaustin.com

No mods

animationtwinzFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

11 months ago

Sooooo....if the RT website decided to unsign me up for double gold (again) and I just realized the cut off was 6pm Central time....is there anything I can do to get the code for RTX badges (bad enough I will miss out on February's double gold box).

+1 Ditto

illyria250FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Just a Gym Teacher

11 months ago

It happens whenever they are billing you for the month, your DG stars will be back if you have auto-sign up.

What is this "Front Gate" service I keep hearing about?? -Yeah, sorry Im a noob and don't have that service near me. Thats like calling a Russian person an idiot for not knowing what a "Toonie" is. (It's a $2 coin here in canada.)

+2 Ditto

illyria250FIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Just a Gym Teacher

11 months ago

That is the ticket service they use.. They like to add big service fees, especially to the Platinum/formerly VIP badges. Paid around $70 extra for that ish last year.

No mods

JustJauneFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold

11 months ago

"Front Gate" is the ticket provider. They will use a 10% surcharge to the ticket pricing. Making it $65.00 more than the listed price. I hope they change that this year since the Platinum ticket is more expensive than VIP.

+1 Ditto

BethanyFIRST Member Star(s)Indication of membership status - One star is a FIRST member, two stars is Double Gold
Head of RT Events

11 months ago

Hi everyone!

My fabulous team compiled ALL of your many, many questions into this lovely little PDF. Enjoy! :)