Written by Doug Kessler | Posted on Monday, September 20th, 2010 at 9:03 am.

B2B marketers unite! You have nothing to lose but your lousy response rates.

There’s never been a more exciting – or a scarier– time to be a B2B marketer. It’s not about social media, the web, or email. It’s about a completely new mindset, new buyer behaviours and a shiny new set of tools to address it all.

The Manifesto starts with a call to action and a plea for ambition.

We then look at what’s really changed in B2B (it’s not what most people think).

Then we touch on the barriers that stand between you and glory.

Finally, we identify what you can do about it: five imperatives and six B2B staples — the new weapons in your arsenal, waiting to be deployed. Including:

What a world view is and why you need one

Why B2B marketing ‘chops’ are essential to your success

How thinking beyond digital is the future

Why exposing your beliefs can be a powerful differentiator

The six things B2B marketing people really need to get good at, now.

This is the new era of B2B marketing: it’s exciting, challenging, scary – and there’s really no going back.

The only question is: what are you going to do about it?

Now a favour:

Once you’ve read it please come back and post a comment below.
We really want to know your response.

178 Responses to “The B2B Marketing Manifesto”

Rise up B2B Marketers. You have nothing to lose but your promotional pens and paper-weights. Read the Velocity b2b marketing manifesto today. Go into your office tomorrow and start a revolution!

John S (fellow traveller)

Thanks for writing this white-paper. It makes perfect sense to me. It will all come to pass. Time to overthrow ‘old school’ b2b marketing propped up by the CIM and its running dogs The Worshipful Company of Marketors! Yes they really exist http://www.marketors.org/home.asp

Hey guys – Great work. Useful and entertaining both; fun to read and definitely helpful. You’ve set a high bar for the rest of us.

I think the imperatives are dead on, and the manifesto is a great example of practicing what you preach: world view, passion, chops, ideas, and beyond digital (well, maybe a bit thin on the last, but you do include your phone number). I even have to agree with the analytics and testing, much as I try to stay away from that pesky data stuff. Here’s to a lot more than 50 comments!

You’ve managed to get down in a clear, concise and entertaining way, the challenges that I am sure a lot of us have been wrestling with as we try and keep up with our day jobs – I agree with the other comments and I think you have a ‘hit a lot of nails squarely on the head with the manifesto. Loved the many of the observations and in particular your take on social media!

Good luck in getting your 50+ comments and I will be very interested to see how you get on with your ‘Open Kimono’.

Glad to see you continue to practice what you preach. My brief comments:
1. Like the consonance in the phrase ‘big-ass barriers’
2. Is B2B any more ‘b2b’ than B2C is ‘b2c’ these days? Isn’t it really just about “real people”? Actually.. wasn’t it always?
3 Marketers as CEOs. That’s the main point here for me (being a CEO and notionally a marketer). Especially with regard to digital. To be good good at digital you have an extremely good understanding of your market place and customer needs (via search insight, analytics etc.), you grasp pricing, you know what drives conversion, you know what your competitors are up to, you embrace change, you care about customer service, you understand the value of credibility and reputation (e.g. for SEO/link building), you understand how *all channels* drive the sales pipeline… I could go on but, in short, what else is there that is truly important to a business?

I love this! Clear, witty, and concise. Permission to steal some of your lists for my presentation at the Forrester Marketing & Strategy Forum in London in November.
I have a session planned for Tech vendors where we will explore the idea that tech industry marketing should no longer be communicating product differentiation; it should be the difference.

Scary stuff this!
Every once in a while someone writes something that changes the way we look at things in the world – this e-book is one of those.
The key point is that buyers have changed forever, they now have unlimited information available to them.
Marketers need to change.

The internet is overwhelming, and often full of misguided or outdated information. Trying to learn about relevant marketing online can be exhausting. Your B2B Marketing Manifesto was 15 minutes to enlightenment. I know understand what I have to do. Hard work ahead, but at least I can see the path! Thank you for lighting my way!

Yep – good stuff folks, and it would indeed be very refreshing to meet some new b2b marketers – from our clients for example, who supply products and services to b2b sales teams, like “CRM” if there is such a thing any more, or “sales training”, etc. etc..

And actually, from the viewpoint of sales people, I think what would be most helpful would be less of a “one I made earlier” response when asked for support, and more of a wiki-encyclopaedic knowledge of where all the micro-sliver goodies are in the organisation, with millisecond response times for baking the fresh and personalised collateral that we need, for all our variable customer/prospect moans, groans and less-frequently-asked questions.

Also, dear all-new b2b marketer, if you do happen to find yourself trying to nurture a person with a machine or some other “marketing” collateral and said buyer/prospect shows the remotest signs of possibly wanting a chat with a real person, please let us in to the buying cycle then, and not after they’ve gone off to get the “quick info” they needed from another human being from a competitor’s organisation. Or you could learn to sell, of course, but then what are we going to call each other!?

Tell you what – let’s merge, integrate, share, connect & collaborate, all that “The World is Flat” stuff. You teach us how to blog/write, we’ll teach you how to recognise and respond to a buying signal…and…oooh, lots more stuff when you think about it. We could be called…

What about one that told you, rather than that you were about to run out of battery/juice, that your “free unlimited” web use in fact had a “data transfer” limit in the “fair use” small print and, by watching that promotional video we just sent you, you were about to leave the 25MB daily allowance for 30p, and hit the BIG TIME charges of £80 for the next 25MB. (Might be quite popular and create a grateful tribe of followers – like me & Mrs W and 400,000 sales execs!).

I love the description of Marketing as the engine of the company. It’s EXACTLY what Marketing needs to be, how it needs to think of itself (and why my company is called Customer Engines).

But you missed one imperative, an essential component of the engine.

DATA

The B2B marketer has to OWN customer data. Not just marketing databases, not just email lists, but Marketing has to become the owners of all prospect and customer data across the company. Get those DUNS numbers, understand account penetration, track marketing touches by account, by industry, by location.

The wonderful thing is that nobody else in your company wants it. It’s your for the taking.

This was truly an inspirational and entertaining read – thank you for sharing. You guys truly have chops! And I really appreciate how you always taste your own medicine – this manifesto is a testimonial to how your B2B recipe really works.

Insightful and delightful, Doug. “We are all direct marketers now.” yes, and we have always been–just didn’t realize it. The idea of bringing the company’s beliefs forward is one I wll put to use today. Winning attention is one thing, but keeping it is another. The answer to that is storytelling, I believe.

BTW: I appreciated the internal links, but they took me away, and it was not easy to come back. I think that’s an interactive feature we have to use sparingly if at all. We fight so hard for attention–why give it away?

Brilliant! You’ve got MY attention… Well put together and informative. After what seems like a hundred years and a million miles in B2B marketing, the current landscape has a richer focus for me. Get on a road show with this one!

Ok Friday morning.
I’m thinkin’ “get to work.”
Then i start reading the manifesto.
A little niggling voice says, “READ THIS! There is something in there.”
Other voice says,”Stop! Get to work!’
Then i realize this is work you idiot.
Its great work and its fun.
Thank you for this — fantastic!
I got inspired to add another content article on ezinearticles.com
Wanna read it?
lemme know.
jim

Reinforces some great truths – marketing is increasingly about science as much as it is about art. Respectful, passionate, data-driven, client-controlled marketing that is truly a SERVICE is within our grasp.

In the words of the Bard of Barking – “Join the struggle while you may, the revolution is just a tshirt away”

I normally do not make comment but this time you guys deserve it.
GREAT GREAT stuff. Specially like the Five B2B Imperatives section and the Holy Trinity ebook.
This Manifesto is not just for Marketeers but also a must to read for those Sales Director/VP that are not yet clever about converting their marketing department to the engine that sustain the business and not just making marcom.
Finally THANKS A LOT Doug (and the whole Velocity Team) for sharing this by free. In appreciation I will forward it to as many people I know it can interest them (or they can buy services from you).

Thanks for the reminder and the kick!
We’ve been doing this kind of thing for ages – I remember Gary Hamel’s “who is going to own the customer data” in Competing for the Future”. Creating new interfaces and dialogues with clients. Engaging throughout the buying cycle and running the “sell more” engine through educating clients – greater utility, cross selling – engaging.
The hardest part of B2B marketing? Short-termism and the sheer cost of B2B sales people. These professionals are an expensive resource – they can’t waste time on “suspects” or “potential leads”. They need customer commitment/data and above all budget! Our job as B2B marketers is to move leads along to suspects, move suspects along to prospects, turn selling into buying. That’s tough.
While I’m at it – the other tough one – timing – priming the market with the right messaging at the right time in the products development/life.
See – you got me thinking – thanks!!

Very well written manifesto, in an easy to follow format. I would love to see more discussion around the idea of “People don’t buy what you do they buy why you do it.” That should be a key message in all marketing strategies, plans, campaigns and tweets.

I recently read a study where the researchers concluded that influence on Twitter is less about the number of followers, and more about the perceived expertise of the person (or group) being followed. When your core message is clear and your beliefs are well known, it’s much simpler to gain the trust and respect of your audience, and hence more time to explain WIIFM.

Doug – I guess something has to be pretty damn good to solicit public praise from a competitor, but I have to congratulate you on a shining example of the art of the e-book. I say competitor – but you know what? I have a feeling we’re on the same side in doing everything we can to push harder and do more in B2B. And it’s a pretty big pot that we’re both dipping into, after all. Nice stuff guys.

I think what your manifesto says is completely…..true! My problem is trying to fit in all the things I am supposed to do for my company into the hours I’ve got. Or maybe I am being overly ambitious with my content strategy. But currently I am overwhelmed. I completely agree with everything that the manifesto says must be done. I just need to figure out how to break it into smaller chunks and not panic if I see a competitor pulling ahead in one content area as I try to complete my part of another.

Thanks for creating and sharing this excellent content. Exciting times for B2B folk – no doubt!

One comment I would like to add is the importance of connecting content. Content is king, but with so much being published today it is very easy to get lost in it. Creating content and connecting vital ideas together for readers is critical in deepening the relationship. A reader might think, “I really like this idea, what’s next? How do I deepen my understanding?” If we do not provide the path for the reader, they get lost in the vast resources available and often forget where they started.

This was a very informative read. As someone who is very new to the content marketing world, this paved a guidemap in my brain and I appreciate that. One of the most entertaining and education reads on B2B marketing I have ever read. Kudos!

Guys, I think you have just done for B2B marketing with The Cluetrain Manifesto did for what ended up being called social media. Particularly impressive is that you managed to present all this information in a the way you prescribe to clients – that’s a rare feat.

Now that you’ve passed the 50 comments point, I’d like to call on you to unshackle this manifesto from a form page and let it spread far and wide. Before you do though, one small thing – the blog/comment call to action links on slide 46 point to a page not found.

Finally a marketing agency that also does not go nuts about social media or twitter. I believed I was the last marketer on planet earth(and a bit further) with this thought. Whilst those are important new tools….its not about the tools!!
Marketers: we need to get our homework done before we bring the message out there. And yes…then we should consider social media.

Hear! Hear! So articulate I’ll need to start retweeting it immediately. Will pull this out the next time people assume that Marketing is Marcom! Each page of this book represents years of hard-won insights–and would make it’s own best-of-blog posts! Also, love that you called marketing the sales engine (a term we’ve been product to use at the bottom of our “How we work with you” page for years. Thanks Doug for speaking about it in your presentation today!

Great insight into the way forward for anyone working in B2B company. Particularly like the reference to social media only being one vector in the marketing mix. Would like to show that to a few people I know who think FB is the only way forward! Filling the funnel is one of the most important measurable in any company and you are right to give that responsibly to the Marketers .

Great resource.Inspiring read.Seems to me that B2b has to market as hard as B2Cs now.Certainly times have changed and the immediacy of it all is what is exciting. However, a good ole fashioned reputation for extreme customer service still cuts through these techniques like a hot knife through butter.

Nice. The Marketing team here at OutSystems just delivered a series of sessions on our marketing journey into the new world of B2B marketing. One of my arguments was that Content is no longer king, it is your community. I was getting scared that community was going to be overlooked. The premise is that you community is how you scale, content is how you nurture the community. Everything we do with content is based on the community – thus community is king and content is a very important enabler.

Great!
Lots of things I already knew now got together into one great (and inspiring!) picture, like a puzzle.
And now there are loads of new questions to be learned Eager to read other books from this web-site and work, work, work

Thank you!

P.s.
> Sent me to the Google to find out what “pecha kuchas” is all about
+1

It’s refreshing to see that others understand what we B2B marketers are doing and facing. I couldn’t have said it any better myself. A combined sense of urgency, ambiguity and calculation fills our space.

We are in the midst of a B2B marketing revolution. We are adopting new ways of communicating, new ways of distributing content, and new ways of tracking it all. At the same time, our prospects are adopting new ways of consuming our information, new ways of researching, and new ways of communicating back to us. I don’t think, beyond speculation, any of us can truly say where it is all headed.

BUT, as B2B marketers, we’ve never been so successful as we are today! As our responsibilities internally have grown and our company’s success continues to depend on our ability to reach and influence, the ball is now in our court…we must begin to think like CEOs.

Brilliant. Inspiring. Bang-on. I have sent this much-needed kick-in-the-arse to every B2B marketer I can think of. Except my competitors, of course. Almost makes me want to skip my Christmas holidays and get to work on 2011. Almost. Well done and thank you.
Elizabethhttp://www.bizmarketer.wordpress.comhttp://twitter.com/bizmkter

Wonderful piece! I have to admit, I started to wonder if you had been sneaking in while I slept and stealing my thoughts! It is fantastic to someone championing B2B marketing like this, and then was even more pleased to see so many greats in your resource list at the end.

A fantastically relevant manifesto which will serve as a serious wake up call for all B2B Marketers struggling with new digital channels and social media! The most useful and inspiring piece I’ve read this year.

I love the quote: “Traditional marketing talks at people.
Content marketing talks with them.” This is spot on. Today’s buyers–in every field–are much savvier. The loud call-to-actions turn prospects off. It’s the quite confidence illustrated in targeted, relevant content, that positions a company as an approachable expert. This manifesto is both timely and relevant. Thanks so much for sharing it!

This is well written, entertaining and though provoking. Really drives home the message that traditional approaches to marketing no longer work. The manifesto provides a brilliant roadmap for succeeding in the “post-digital era.” This is a must read for any B2B marketer!

Pages 12 13 14 15 should be compulsory reading. “The marketing pipeline (and the accountability it implies); marketing as innovation driver; and marketing as information generator. These three new realities make you the single most important person in your company.” Genius.

Thanks for the report. I like the sentiments in the 6 staples part but I think you’ve exaggerated the 3 new realities. Those realities were alive and well from 1999 – 2002 when I worked as Marcomms Manager for a B2B company. Just because many sales people didn’t appreciate/understand the strategic/commercial context of marketing, doesn’t mean savvy marketers didn’t. I worked for a switched on and very driven Marketing Director who fully understood that the marketing team fuelled the sales funnel and were key to customer engagement. She wasn’t alone.

What has fundamentally changed is the ability for small business to muscle in on the action online because unlike offline, large waves can be made with small investment but big knowledge. This is largely driven by the increased reliance on digital channels amongst the people in the buying chain as so much research, both for B2C and B2B, is now carried out online.

Great points, James.
I do think the savvy B2B marketers are well ahead of the pack on this front. But the norm still feels like it’s lagging — though things have moved on even since the Manifesto was published.
The SME point is well-made. The small can definitely out-market the big online.
Thanks again for the feedback.

Thanks for that one, it ticks all the boxes, and some! A definite must confirming all the things we know we must do AND provoking further thoughts….. And thumbs up all those who went on google to look up Pecha Kucha

Ok, ok, so I’m always late to the party. Really like this, both in idea and in execution – hat tip to your designer, it’s especially engaging. And as a copywriter I loved its brevity and clarity.

Anyway, am interested in how this er, de-scales, or essentializes. I’ve worked with a very large corp which has grasped content marketing (to an extent) and is getting the benefits of it. However I also work with companies of less than 10 people, and this makes me ask ‘where to start?’ if you have no specific marketing person, but rather someone who holds it in their portfolio. This is not so much -what’s the minimum you can do- more, if you’ve got little resources what’s the best thing to do to start?

Oh, and confession, I still have to read your other e-books, maybe I’ll find the answer in there.

Thanks, John.
You’re not late to the content marketing party at all — sounds like you’re right on time.

As far as scaling down the soup-to-nuts approach of the Checklist, one of our earlier pieces, The Content Marketing Workbook, might really help. It’s mostly the ‘why’ of content marketing with some tips for starting out.

With smaller clients who are just getting into content marketing, we often start with a single piece — often an eBook because it can be gated (if they need to build their database). We then promote and track that single piece of content and, invariably (literally), they become content converts.

Of course, you need to get that first piece right — and tat’s where a few sections of the Checklist can help: Goals, Target Audiences and Sweet Spot are the critical ones.

Thanks again — and good luck getting the newbies to see the light.
Do let us know how you get on.

It’s sort of an eyeopener, normally we are always deep into our daily job doing the things that we believe are the most important thing to have great results, we do hear and know that the market has changed, mobiles are being more and more common use. But we sometimes forgett the one most important thing and that is the client and the needs of them. I mean what he would like to get as information would it be helpful for him? Would he have a good experience of our service? What does call and mantain his attention? But a deserved attention not with just something attractive but something wich he can really use and appreciate..

This call for new approach to marketing should not be isolated from what is going on B2C. In my opinion a division onto B2C and B2B marketing is obsolete. Ideas must be in the heart of any activity in the marketplace. Big ideas should also be there.

I read all 48 pages, which is a testament to how entertaining and truthful this manifesto is. I like it when a writer is not afraid to cuss in a business document. Excellent work. I very much appreciate your sharing.

Love the fresh no nonsense straight forward content. I’ve been in the B2B Sales industry for 6 years now and definately can attest to the ineffectiveness of old-school marketing strategies. This help provide great guidelines as to how to seperate your messaging from the noise and provide real value to your audience. Great job!

Love it; better than any MBA! I’m sure we all appreciate the refreshing, no holds bared approach. Timely reminder for us all to take stock at WHAT we’re doing, HOW we’re doing it, and most importantly – ‘how it’s being RECEIVED’ (if at all)… A great blueprint for action; and a big thanks for ‘improving my aim!’

A very insightful rant and I agree with it — chops, beliefs, world view, WIIFM, and all. Love the Normandy Beach landing in Saving Private Ryan analogy. Since Marketing is the new engine/revenue driver/new ideas generator/information custodian, then shouldn’t a competent CMO or Marketing Manager be considered every bit as important as the CEO, and be compensated accordingly?

Well, you were aiming for 50 and you have 122, so you really don’t need me at the moment. However, as I am currently voraciously consuming everything I can find on the content side, I have to say it ranks as one of the best I’ve read and also links out to some other fantastic stuff. There’s the old saying “you can’t teach an old dog new tricks”, well I’m trying to defy that one and your publications are helping greatly – if they don’t succeed you can count me in the dreaded wannabe department (where I’ll help you look good by comparison, it’s the least I can do!)

Thank you, for a most entertaining evening. Wished I’d stumbled across this a couple of years ago. There are certain marketing problems (lead generation and audience response) that have caused us to bang our heads against the wall for a long time. You did a good job of reframing the thinking and opening up other possibilities.

I have been in business for nearly 40 years…and have never been so moved by such important information as this document. It has completely changed my concepts about marketing, confirmed many important arguments that I have been making with my peers for a while now, and most importantly, brought me up to speed quickly on these vital changes that we need to adopt.

How wonderful it is that I kept digging through pages and pages of sites and information to find this one document. I started looking over the last few days for information regarding white papers and content marketing data and ideas…wow, what I have learned from this and many other pieces of information…absolutely amazing.

Inspiring. I jumped straight onto Google Books (all hail google) to check out Marketing Myopia and three clicks later have a copy on its way to my door from Book Depository. Marketing like this is why I got into it in the first place.

Before you can even compete for a piece of your clients’ budget, you have to compete for their attention. Well said. Also, it’s exciting to see ongoing comments from 2010 all the way through June 2013. Well implemented.

Spot on! I work in an agency and sharing this with clients (some who don’t even understand traditional marketing) feels like describing a rainbow to a blind person…but who cares, am gonna run with this manisfesto anyway!!!

Thanks for this brilliant insightful piece of work! I don’t usually read pieces of content right to the end unless they are something special so well done! Your description of this scary new world is very similar to our own (new buyers journey etc) and it’s great to hear that people are finally starting to get the message! If you’re looking to move into Australia and want a partner, please look us up!

First of all, Thanks for the nice work and raise the bar for many of us

Second, I like the copy. Witty, funny and get to the point. Whoever that did the copywriting, is a great writer.

Third, the idea is being presented in a very consice way yet a lot of “punch” line. Thanks for the challenge. Yes. We need to think of marketing differently. We need to aim higher and see our role more important. We need to acknowledge that we can have more accomplish and our work can have more impact. While all these have notihing to do with self-inflation

Fourth, really nice to see the list of the “big” guys in this field and you’re giving them credit.

With all these being said, I wonder if your claim of “These three new realities make you the single most important person in your company” holds true. May be this is again a provocation. I just think that we (human) may have the tendency of seeing how important our role is as compare to other’s and thus belittle other. I’m sure that’s not your intention. It resonates more with me of seeing this is the most existing moment in history and we can do so much more than before.

I decided to read it, because I was interested in the way you would use humor to make the content interesting. I noted the page where you wrote, “You now have 6-14 micro-seconds to deliver one of two signals (or, if you can pull it off, both):
“This will be useful to you.” or “This will be entertaining.””
Exactly the two points I wanted to see in your manifesto.
The headlines helped me read through and filter very quickly for what I wanted to know more about.
Thanks for sharing a great example of content marketing.

You could certainly see your skills iin the article you write.
The sector hopes for even more passionate writers such as you who are noot afraid too mention how they believe.
All the time go after your heart.

Interesting piece – but I could have read this 10 years ago. I’ll give anyone at the company who wrote this $100 if they can find me a bonofide list of “Left-handed Purchasing
Professionals in the Heating, Ventilation and Airconditioning Industry” Not going to happen. Work in B2b and the reality is integrated marketing is still the best way to build business and brand – just the way it was 10 years ago – we now just have more tools in the shed and more data to wade through (a lot of useless data BTW). But provocation sells now doesn’t it?

It’s over three years since this was published, but still feels very true. Both entertaining and useful. Nice to meet you, kindred spirits. Question about your clients: are they very much ‘primed and ready’ to embark on this journey when they make contact with you? Presumably, with so many clients to service, the choice between (a)nurturing the (agnostic) lead or (b) abandoning the ‘lost-cause’ is fairly simple. Or is it?

Hi Paula
One of the great things about the Manifesto is that it attracted like-minded clients who were indeed primed and ready to market this way. It probably alienated the timid as well — so that’s a double win!

This was not new information, but rather a wonderfully succinct coalescing of a bunch of things that have been bouncing around in my head for a while. And the succinctness is exactly what makes it actionable, which is all that matters.

Your manifesto follows to the letter what it is aiming to preach. Rock solid advice, a personal tone and some clever/cheeky (or do I mean confident) content.
Made my boxing day and will inspire my New Year!
Many thx!

I just commented at length at the CMI blog pertaining to an edgy blog post of similar scope.

Here are a few things to remember the next time, especially for those NOT assimilated into marketing.

1. You’re dealing with a relation NOT an object.

2. Struggling business leadership will struggle reading through the funny vernacular IF only because they’re desperate to GAIN something while rummaging as reading. Don’t ask too much from such readers. Juggling THROUGH the thicket of discerning what’s wrong with my current RELATION while incorporating my insight that I got while reading to remember what I discovered SETS ME UP FOR FAILURE. Think of a way for readers to interact with an interface so as to facilitate what they’ve discovered yet cannot write down, given digital mediums. You’d be surprised how lovely a first impact has, only to FAIL in securing an immediate client whose pressured for time, cannot remember the insight, cannot write it down etc. . . This is the bane of digital life, the very best marketing companies will surmount this INTRA-PERSONAL reality. I have an idea, kill inflation which destroys the very substantive capital expressed in exhausted, struggling leadership (just a thought).

3. Marketing must be synoptic. That means you’re ultimately working yourself OUT of a job. Don’t worry though, there is a way through this IF the principals of this company have the balls/insight/fortified to expose this difficult NEW reality.

Well you certainly out-did your target of 50 comments and rightly so too. A great resource! Fun to read, easy to understand AND apply. To the point, pithy and comprehensive. I also agree about the segmentation comment. I’m in the process of getting my little company into the market and (while being a marketer too) this has given me confidence, ideas and things to do straight away. Thanks!

An impressively brief and utterly compelling B2B manifesto, both in terms of the landscape, minimalist street-inspired design and typography (is there anything Helvetica can’t do?)to the direct and forthright tone of the message that doesn’t patronise, yet is firm and confident, and playfully hipster, too.

I learned what is required from me to contribute more meaningfully to achieving the company’s goals, and what the company needs to do to attract, engage and develop prospects at all levels of the discourse.

Is it embarrassing that I said “Hallelujah” out loud at my desk while reading? All hail the Manifesto! Brilliant, and so deliciously forthright that even my architects will HAVE to understand the message. They will, won’t they?

Thank you for practicing what you preach, and hitting us marketers upside the head.

How often do you read a document in the ‘currency era’ four years later and find it’s still ahead of its time? What a fabulous, insightful, clever and captivating read. Fodder for a fertile marketing mind and a depth plunge of resources. Cheers.

You lost me at “naked, desirable, and drunk.” It’s an example of the tiny things that might turn off an audience because you didn’t think it included people who might be a little put off by the “and drunk” part.