be prepared to repeat a question not fully answered and follow up answers with supplementary questions

challenge explanations which are improbable, inconsistent or at odds with the records or what has previously been said

remember employers/contractors are likely to answer questions in a way, which reflects the least possible blame on their part.

When questioning the employer/contractor it is important for you to keep an open mind. Even when there is evidence of something wrong there may be a satisfactory explanation. Your job is to obtain the facts, not to jump to conclusions.

You should

keep sight of the fact that most employers/contractors will be open and honest and

be prepared to listen to any explanation provided by the employer/contractor.

Full details of how culpability was explored must be recorded in the Notes of Meeting.

Help us improve GOV.UK

Help us improve GOV.UK

To help us improve GOV.UK, we’d like to know more about your visit today. We’ll send you a link to a feedback form. It will take only 2 minutes to fill in. Don’t worry we won’t send you spam or share your email address with anyone.