ThermoFisher Scientific notified customers on October 10, 2012, with a Field Safety Notice letter to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer.
Customers were advised use of this lot could result in incorrect results reporting. This notice needs to be passed on to all who need to be aware within your organization.
The firm request the information form be faxed back confirming receipt of notice.
For further information please contact Technical Support via our main switchboard on +44 (0) 1256 841144.