Section 508 Compliance Statement

Government Product Accessibility Template (GPAT)

Qualis Health strives to ensure that the services we provide through the Medicare QIN-QIO contract support accessibility for all users.

The Government Product Accessibility Template (GPAT) describes each aspect of the Section 508 requirements and is used by the Federal government and other buyers to determine how accessible a product is to users with disabilities. More information is available on the GSA's Section 508 website.

All information, documentation, and support are available by phone or email, or via accessible electronic formats through our website.

Section 1194.22 Web-based Internet information and applications

Criteria

Supporting Features

Remarks and Explanations

(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).

Supports

Qualis Health has written descriptive “alt” tags for every non-text element.

(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.

Supports

Qualis Health uses synchronized captioning for all videos and webinars we produce.

(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.

Supports

Color is only used to draw attention to, or separate sections of, text on the webpage. It does not have meaning itself.

(d) Documents shall be organized so they are readable without requiring an associated style sheet.

Supports

All documents contained on the website are 508 compliant. Content can be viewed and a logical reading order established without an associated style sheet.

(e) Redundant text links shall be provided for each active region of a server-side image map.

Not Applicable

Image maps are client-side

(f) Client-side image maps shall be provided instead of server side image maps except where the regions cannot be defined with an available geometric shape.

Supports

Image maps are client-side

(g) Row and column headers shall be identified for data tables.

Supports

When data tables are used, row and column headings are identified using the appropriate HTML tags to guide screen readers.

(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.

Supports

When data tables are used, cells and headings are identified using the appropriate HTML tags to guide screen readers.

(i) Frames shall be titled with text that facilitates frame identification and navigation

Supports

The website does not use frames.

(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

Supports

The website does not contain animations or other features causing page flicker.

(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text only page shall be updated whenever the primary page changes.

Supports

The website does not currently include any non-compliant pages, but if the need arises we will publish a text-only page as a last resort.

(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.

Supports with Exceptions

Once a web page is loaded, our site uses minimal JavaScript. The scripts are not identified with functional text. However, the JavaScript that is present is not essential to accessing the content.

(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with 1194.21(a) through (l).

(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Supports

Webpages and PDFs designed as editable forms include functionality and cues to guide all users through them.

(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

Not Applicable

Timed responses are not required.

Section 1194.23 Telecommunications Products

Criteria

Supporting Features

Remarks and Explanations

(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use.

(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required.

Supports

Qualis Health uses non-destructive timeouts in situations where the response time is limited.

(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.

Not Applicable

Qualis Health does not provide telecommunications products.

(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided.

Not Applicable

Qualis Health does not provide telecommunications products.

(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use.

Not Applicable

Qualis Health does not provide telecommunications products.

(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided.

(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.

Not Applicable

Qualis Health does not provide telecommunications products.

(k)(1) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys.

Not Applicable

Qualis Health does not provide telecommunications products.

(k)(2) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum.

Not Applicable

Qualis Health does not provide telecommunications products.

(k)(3) Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.

Not Applicable

Qualis Health does not provide telecommunications products.

(k)(4) Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.

Not Applicable

Qualis Health does not provide telecommunications products.

Section 1194.24 Video and Multi-media Products

Criteria

Supporting Features

Remarks and Explanations

(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals.

Not Applicable

Qualis Health does not provide this type of equipment.

(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry.

Not Applicable

Qualis Health does not provide this type of equipment.

(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned.

Supports

Qualis Health provides webinar recordings and YouTube videos, all of which are closed captioned.

(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described.

Supports

Closed-captioning systems on YouTube video and Webex recordings are permanent.

Section 1194.31 Functional Performance Criteria

Criteria

Supporting Features

Remarks and Explanations

(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided.

Supports

All information provided by the website is either text, alt-text (to support assistive technology), and/or close captioned. Information resources are validated for accessibility using MS Office 2010 or Adobe Acrobat PRO accessibility tools.

(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided.

Supports

Functionality is provided by user’s web browser. Large print hardcopies are available on request.

(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided.

Supports

Website functionality does not require user hearing. All videos and webinar recordings are closed captioned.

(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.

Supports

Website functionality does not require user hearing. All videos and webinar recordings are closed captioned.

(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.

Not Applicable

User speech is not required for use of the website, videos, recordings, or other Qualis Health resources. Information resources can also be accessed via email communication.

(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.

Supports

The website is compatible with assistive technology when available. Website navigation is standard and does not require fine motor controls.

Section 1194.41 Information, documentation, and support.

Criteria

Supporting Features

Remarks and Explanations

(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.

Supports

Support documentation is available on the website and (on request) via email in accessible format at no additional charge.

(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

Supports

A description of accessibility and compatibility features of products will be made available in alternate formats on request at no additional charge.

(c) Support services for products shall accommodate the communication needs of end users with disabilities.

Supports

Qualis Health provides support for products through e-mail, voice (telephone), and supplementary documentation as needed.