Assess

Knowing where to start is often the most challenging aspect of any initiative. Our readiness assessment applies tools, methods and experience in a focused, short-duration engagement (usually 4 – 6 weeks) to help target, scope and prioritize business processes to help ensure change is applied in the right place, at the right time, with the right resources.

We outlined strategic business objectives, tactics and initiatives, saving a national governing body from losing their Olympic position and charter. We helped them achieve a surplus of funds and recognition of their improvements.

Improve

At Daugherty Business Solutions, we take a holistic approach to process improvement, considering all aspects from strategy alignment to process, data, roles/responsibilities and technology. We are uniquely qualified and positioned to address both the art and science of end-to-end business process design and management.

We helped a major airline fly to more exotic locations through pilot segmentation. We supported this from Inception to Execution, making radical changes to the their legacy systems for a competitive advantage.

Benefits of Targeted Process Improvement

Focus on customer satisfaction

Better leverage new or existing technologies

Reduce operational risk & compliance issues

Realize ROI more quickly

Rapidly increase productivity & reduce costs

Enhance agility and ability to rapidly change

Improve employee satisfaction & reduce turnover

Change

A key Daugherty differentiator is how we have integrated Organizational Change into our delivery model. Industry research show if organizations are 43% more effective at managing change, they will have tripled their likelihood of project success.

Nearly any improvement project, business or technology will change how work gets done:

Automating tasks and process steps

Realignment/redefinition of roles and responsibilities

Reorganization

Mergers and acquisitions

Major technology upgrades, consolidations, sun-setting legacy systems

Organizational Change Management (OCM) is absolutely critical to ensure projects are successful, change is embraced and sustainable, and ROI is realized.

One of the largest food and industrial products corporations ended up $100 million over budget and two years behind schedule. We established a standard change management plan for dozens of business units. By focusing on processes, we enabled the number of business unit implementations to triple in a year.

Are You Wasting Time and Money on Bad Planning?

Planning, especially on a large scale, can prove difficult. But large-scale estimations can deliver accurate results in a timely manner and within budget. It could be a matter of modeling working sessions, process modeling, block scheduling, then implementing five steps for the right results.

Driving Customer Loyalty Strategy Through Data Analytics

Not all customers are profitable; similarly, not all rewards lead to loyalty. When measuring the success of loyalty programs, look at which ones lead to the best level of engagement. You can evaluate your customer loyalty strategy through data analytics.

Making Your Business Intelligence Team Agile

Think for a minute about what is Agile. Is it ceremonies? A product backlog? Cadence? Making your business intelligence team Agile is to generate value for the business in a consistent, timely manner. The rest are just rules.

Why Team Daugherty?

Why pursue a career at Team Daugherty? Because we have a serious commitment to mentoring, a culture that encourages the free exchange of ideas, and opportunities to provide clients with working software solutions. Here's the story of one developer.