All orders will be processed and mailed out within 1 - 3 working days after your payment has been verified unless there is any out of stock item in your order. We will inform our customers if such situation arises.

Customers may then choose to change the product to another one/ request for store credits/ request for refund.

We sincerely apologize if your order is out of stock.

Local Orders

Delivery Type

Postage

Estimated Delivery Time

Normal Mail

SGD 1.50

3 - 7 working days. May take up to 10 working days during peak period.

* TOPAZETTE will not be responsible for any lost mail through Singpost normal mail. Kindly note that we are unable to track any normal mail. As such, registered mail (courier) is highly recommended. * TOPAZETTE will not be responsible for any lost mail due to an error in the address provided by our customers so kindly check that you have include your block, unit number, street and postal code.* All parcels that are unclaimed from us 3 months after date of purchase will be disposed and no refund will be given.* GST, Taxes and Duties for overseas order, if any, shall be borne by the customer.