GTBank launches social network platform

Guaranty Trust Bank Plc (GTBank) has launched a social banking platform, which allows customers to meet their needs on Facebook. The first of its kind in the country, the paltform allows members of the public to open GTBank accounts and get customer service support on Facebook.

Speaking with reporters, Managing Director/Chief Executive Officer of GTBank, Mr Segun Agbaje, said the bank’s objective is to engage the public where they work, live or play, adding that the new service would enable those on the social media to have a relationship and carry out transactions.

Agbaje said: “This novel service at present allows people open GTBank accounts and get customer service support on Facebook and in a couple of weeks, we will introduce new service options that include money transfers, airtime purchases and bills payments.”

He said GTBank’s commitment is for the convenience of its stakeholders, saying that the bank would continue to introduce value adding alternative channels in the future.

He said: “ has over one million followers on Facebook; the largest for any African Bank. Additionally, the bank recently introduced GTBank Mobile Money, a highly secure application that allows customers and non GTBank customers perform transfers and payments from their mobile phones to any mobile phone subscriber within the country.

“Furthermore, the bank’s internet banking platform is one of the most robust in the industry, supporting a wide array of service offerings that include bills payments, own and third party transfers and foreign exchange transfers to any bank account in the world,”

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