Eelde adopts new packaging system

16 February 2018

After the new packaging system was successfully adopted in Rijnsburg, Eelde will now step over to the new system. Eelde will go live on Monday 26 February 2018.

If you want to collect
or deliver packagings in Eelde, you need a packaging card. Have you
already requested one? If not, you can request one online via the
email that we sent you on 18 January 2018. If you missed this
message, don't worry, you will receive a reminder next week. You
can always contact Customer Service too of course.

Eelde: changes in payment and credit

Calculating packaging returns can be done one day later than
customary.

Packaging collection is noted on the product invoice every day,
but the we will continue to do the calculations once a week.

When will packaging
cards be needed at all Royal FloraHolland locations?

Packaging cards will
be required in Eelde as of Monday 26 February 2018. The Naaldwijk
and Aalsmeer locations will change to the new packaging system
later this quarter. Packaging cards will then be required there
too. The same packaging card can be used at all Royal FloraHolland
locations.

Other changes

Changes on the
transaction receipt The paper transaction receipt will be replaced by a digital
receipt. This is sent to the email address that you gave
immediately after the transaction. The new digital transaction
receipt does not contain any financial accountability anymore.

Change of
packaging code for traysIf you need to order trays, please note that the
packaging code has changed from 100 to 795, as is already the case
in Aalsmeer.

Copperplate
numbers droppedThe new packaging system means that copperplate
numbers when delivering or collecting packagings will no longer be
used. Please can you use your administration number for this
purpose. What is possible is to show extra information on the
transaction receipt such as a corresponding copperplate
number.