Month: October 2015

So said the email signature from a high street bank that popped into my inbox last week. The remainder is below and makes for equally illuminating/frightening reading.

Banks and wealth managers are shying away from accepting instructions by email and/or are increasingly nervous that a communication medium that’s become second nature is just not reliable when it comes to giving important instructions. The difficulty for banks and other high value service providers is that expecting clients and contacts to switch medium for some conversations and not others creates confusion and a disjointed and cumbersome experience for clients.

Technology firm Novastone has appointed Curt Hopkins as chief operating offer to strengthen the senior management team in advance of the formal launch of its secure mobile messaging platform later this autumn.