Crew resource management, Also known as cockpit resource management, as described in the Wikipedia Free Encyclopedia, is such a universally effective training and implementation process for building optimally effective inspire, guide, and support Work With Leader (WW) kinds of work-team relationships, that it is internationally required to be followed by all commercial airline flight crews. It came into being as a way to replace commanding and controlling Work For Supervisor (WF) kinds of work-team relationships that have proven to be the cause of a major portion of airline crashes! It has one shortcoming. It is applied only to work teams operating in potentially catastrophic kinds of operations. Descriptions of CRM from the Wikipedia Free Encyclopedia support the philosophy and practices of and the necessity for developing WW relationships in all kinds of work teams: the mission of the Digital Age breakthrough work team philosophy and development procedures in this book.

The business community talks endlessly—and so far pretty much fruitlessly—about improving productivity, motivating employees, and building leadership and leadership skills. Why have decades of lectures, instruction, and training that costs business billions of dollars annually been so spectacularly ineffective?

This book takes you straight to the heart of the REAL problem, and explains how to establish a new kind of work relationship that transcends any typical “Band-Aid solutions” to industry’s continuing woes.

Part 1 is about (1) the need to replace command-and-control supervision with leadership that inspires, guides, and supports; (2) the overwhelming evidence for the success of work-with relationships in doing so; and (3) the evidence that supervision and leadership are functional opposites.

Part 2 is a chronicle of my 71 years of work experience as an inspired, guided, and supported partner in satisfying and self-motivating work relationships—and my 3 years as a demoralized subordinate in command-and-control supervisory work relationships. These experiences depict the reality of the command-and-control work relationship problem and the promise of the inspiring, guiding, and supporting leadership solution to that problem.

Part 3 offers a practical and enjoyable learning activity for developing and sustaining the satisfying, self-motivating work relationships that allow all work-team partners to be fully engaged and exceptionally productive.

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Top customer reviews

SNB was fortunate to have received an advanced edition of this "Work Team" paradigm-shifting book from a close business associate. SNB has applied its' commonsense team building concepts and have seen significant and immediate results within our work groups, as stated below:

First, it will empower your team to work well together.

Secondly, it will encourage your team members to increase their participation and accept accountability.

Lastly, it will help in building a successful and more effective work groups!

This book has two parts: first, a working biography of Duke Nielson from age 6 to 80. The lessons in the second part of the book were learned on the farm, mostly, and in several business jobs Duke has had. The heart of the book is a “how to do it” guide for upgrading the working culture of today from an 18th century “command and control” model (Prussian Army, railroads and steel mills) to the 21st century: working as a team of adults, just like the young men did on the farm in Duke’s early life.The controlling word in business today is “obey”, do what you are told, period. That’s how to make work a boring, maddening experience; its way too common and the reason behind the gross dissatisfaction of workers, something around 75% or more. The result: all the behavioral maladies of men and women so well known in the medical world, the “cures” for which are well advertized on TV. The real cure is to change the working environment that recognizes our basic desires to work as a team of adults, warts and all.Duke cleverly characterizes that change as a shift from WF to WW, work for, to work with. It’s a simple idea; you don’t need an MBA to get it, or do it. Half the book is a workbook so, almost anyone who can read can do it well and make a change in her/his business culture by implementing the shift from WF to WW. Productivity and worker satisfaction increase, and best of all, so do profits. The sausage maker, Johnsonville, was a small regional firm, faced with competition from large national firms. They had a choice: become a national firm, or risk the whole business. They enlisted the inputs and support of the factory workers to make the shift to a national firm. Today you can buy their brats in almost any supermarket. It all started on the farm, same as Duke. Tom Kristopeit

I had the pleasure to read Duke Nielsen's advance copy. His writing has a warm flow and the stories he uses to illustrate his points effortlessly drew me into his story. Duke has had a long and very successful corporate career. He has generously offered the best he has amassed over the ups and downs of his business journey. Duke believes in living with the true quality of life we all seek.

You won't be far into this quick read until you see how Duke achieves a satisfying emotional quality of life. He says his single most important factor in his high quality of life has been having satisfying and self motivating human relationships. I'm lucky enough to have that mutually satisfying relationship with Mr. Nielsen and I value him both personally and professionally.

Duke explains the difference between work "with" leaders and working "for" supervisors. And what a difference he demonstrates! "Working with" is collaborative and brings mutually satisfying results. "Working for" makes working a real chore.

Duke's book is inspiring, guiding, and supports creating a Working With Leaders environment. This book is for every manager, supervisor, team leader and employee. No one wants to be controlled. Become passionate about your work and let Duke help you achieve this meaningful goal. We all have a primal and insatiable urge to be understood and appreciated. Let Duke show you how to have the quality life you desire.

Building Miraculous Work Teams by Duke Nielsen gives unique insights into organizational environments. Some organizations have great cultures, promote good working relationships, and are successful on multiple levels. Other organizations struggle with dissatisfied employees and managers, resulting in poor performance on many levels and can ultimately result in the failure of the organization. Having worked in organizations that employ the WF (Work For) model of leadership, I can relate to the frustrations cited by the author. Conversely, I have worked in groups that follow the WW (Work with) model and can attest to the fact that my performance and job satisfaction were several orders of magnitude higher than in the WF models. I never fully understood why until I read this book. The author’s use of personal anecdotes to illustrate the concepts and outcomes of WF vs WW models is very effective in bringing life to the concepts. The ideas in this book, if put into practice, can bring vast improvement to working relationships within any organization.