We're sorry, but this job has been closed. See other open jobs at Payza

Customer Support Team Lead

Montreal, Quebec, Canada | Customer Support

Job Description

About Us

Payza is a global online payment platform specializing in e-commerce processing, corporate disbursements, and remittances for individuals and businesses around the world.

The Customer Support Team Lead is responsible for their team’s success by implementing and monitoring individual and team objectives and targets while ensuring company policies and procedures are adhered to.

By developing, implementing and modifying coaching programs to ensure effectiveness of programs delivered to team members, the Customer Support Team Lead ensures a high level of quality & performance within the Customer Support Department. He/She must thrive in a challenging and ambiguous environment and be adept at driving to meaningful results regardless of technical or resourcing hurdles.