But as we discover with one of our callers today there's a handy trick to getting all of those precious documents back.

Today Scott reveals all and offers some advice on backing up your data too.

Also this week, with many phones out of service in the south west of Victoria because of last week's fire in the Warrnambool Telstra phone exchange, it's prompted some people to ask how their phone and data plans work.

Scott also shares with us the details of a newly released 'phone only' plan for the NBN (National Broadband Network).

If you want to get in touch with the Morning Show's Hardware Guru Scott Schrieke, you can call in to the show each Tuesday from 10am to 10.30am or contact Scott on his facebook page.