On the Microsoft Exchange Settings page, enter the following information:

Microsoft Exchange Server: outlook.utdallas.edu

Use Cached Exchange Mode: check the box

User Name: NetID

Then click More Settings.

Under the Advanced tab, verify that Use Cached Exchange Mode is checked.

Under the Security tab, check the box for Encrypt data between Microsoft Office Outlook….

Under the Connection tab:

Choose Connect using my Local Area Network (LAN)

Check the box for Connect to Microsoft Exchange using HTTP

Then click on Exchange Proxy Settings.

In the Microsoft Exchange Proxy Settings panel, enter the following:

Use this URL to connect to my proxy server for Exchange: webmail.utdallas.edu

Check all of the boxes.

Enter msstd:webmail.utdallas.edu in the remaining empty box.

Under Proxy authentication settings, choose NTLM Authentication from the dropdown.

Now click OK.

Click Apply and OK.

In the Add New E-mail Account panel, click Check Name to verify that the connection is working properly.

In the Connect to outlook.utdallas.edu panel, enter:

User name: campus\netid

Password: your password

Check the box for Remember my password, then click OK.

Click Next, then click Finish.

Note: You will be prompted to log in, as in step #15, the next time you open Outlook.

Manage Mailbox Delegates in Windows

When setting up a delegate, you will select from the following three permission levels (the default level is “None”).

Reviewer: Delegate can read items in your folder.

Author: Delegate can read and create items and modify and delete items that he or she creates.

Editor: Delegate can read, create, modify and delete all items and files.

Note: When you set up delegate or shared access, delegates or users who share those folders have the ability to view your private contacts, events, or e-mail messages by using other software applications. To help protect your privacy, put private items in a separate, non-shared address book, calendar, or mail folder.

Step 1

In Outlook, click the File tab.

Step 2

Click on Account Settings.

Choose Delegate Access from the drop-down menu.

Step 3

In the Delegates panel, click Add.

Step 4

Search for the user you wish to add as a delegate.

Select their name.

Click Add.

Click OK.

Step 5

Set the desired permissions level for each function of Outlook.

Click OK to finish.

Mac

Access your Exchange Email in the OSX Mail app

Step 1

Click on Mail in the Menu Bar.

Click Preferences.

Choose Accounts.

Step 2

Under Accounts click on the “+” to add an account.

Step 3

Fill out the Settings as follows:

Full Name: Your Name

Email Address: netid@utdallas.edu

Password: Your NetID password

Click Continue.

Step 4

Verify that the essential account information appears as follows:

Account Type: Exchange

Incoming Mail Server: webmail.utdallas.edu

Click Create.

Manage Mailbox Delegates on a Mac

When setting up a delegate, you will select from the following three permission levels (the default level is “None”).

Reviewer: Delegate can read items in your folder.

Author: Delegate can read and create items and modify and delete items that he or she creates.

Editor: Delegate can read, create, modify and delete all items and files.

Note: When you set up delegate or shared access, delegates or users who share those folders have the ability to view your private contacts, events, or e-mail messages by using other software applications. To help protect your privacy, put private items in a separate, non-shared address book, calendar, or mail folder.

Step 1

In the Menu Bar, click Tools.

Choose Accounts.

Select your UTD mail account.

Click Advanced.

Step 2

Click Delegates.

Under Delegates who can act on my behalf:, click the plus symbol to open the Global Address List.

Step 3

Search for the user you want to add as a delegate.

Select the user.

Click OK.

Step 4

Set the permission levels for the delegate.

Click OK to finish.

Mobile Devices

Get your Exchange Email on your iOS device

Step 1

Tap Settings.

Step 2

Tap Mail, Contacts, Calendars.

Step 3

Tap Add Account…

Step 4

Tap Exchange.

Step 5

Fill out the Settings as follows:

Email Address: NetID@utdallas.edu

Password: Your UTD password

Tap Next.

Step 6

Choose which Exchange services you would like to sync to your phone. Make sure that Mail is On.

Tap Save.

Get your Exchange Email on your Android device

Step 1

Tap Settings on your Home Screen.

Select Add account.

Step 2

Tap Email.

Step 3

Choose Manual Setup.

Step 4

Tap Exchange.

Step 5

Fill out the Settings as follows:

DomainUsername: campus\Your NetID

Password: Your account password

Server: webmail.utdallas.edu

Tick both Use secure connection (SSL) and Accept all SSL certificates.

Tap Next.

Step 6

Choose OK for the Remote security administration popup.

Note: The remote security administration allows you to remotely wipe the device from OWA if it becomes lost or stolen. If you do not wish to enable this function, please follow the guide Get your Exchange Email on your Android device (IMAP Option) to set your email up via IMAP.

Step 7

Choose OK for the Security update popup.

Step 8

Tap Activate to enable device administration.

Step 9

Tap Next to complete setup.

Get your Exchange Email on your Android device (IMAP Option)

Step 1

Tap Settings on your Home Screen.

Select Add account.

Step 2

Tap Email.

Step 3

Choose Manual Setup.

Step 4

Tap IMAP.

Step 5

Fill out the Settings as follows:

Username: Your NetID

Password: Your account password

IMAP server: webmail.utdallas.edu

Port: 993

Security type: SSL/TLS

Tap Next.

Step 6

Fill out the Settings as follows:

SMTP server: smtpauth.utdallas.edu

Port: 587

Security type: None

Check Require sign-in.

Username: Your NetID

Password: Your account password

Tap Next.

Step 6

Tick every box EXCEPT Send email from this account by default.

Tap Next.

Step 7

Tap Next to complete setup.

Request Exchange Resources

Request an Exchange Account

Most Faculty and Staff are granted an Exchange account when they join the university. Students are granted a Zmail account by default. Due to the migration to Office 365, students on Zmail will no longer have the option to request an exchange mailbox. Please visit the Office 365 Information page for the current status of the migration.

Step 3

Request an Exchange Shared Mailbox

An Exchange shared mailbox is a mailbox that multiple users can use to read and send email messages. Exchange shared mailboxes can also be used to provide a common calendar, allowing multiple users to schedule and view calendar events.

A CAR form must be submitted in order to create and/or add recipients for access to an Exchange Shared Mailbox.

Digital Certificates / Email Encryption

Enroll for a Digital Certificate

Next, click Enroll. An email will be sent to your UTD email address. This message may take a while for delivery, so please be patient.

Open the email and click on the link provided to proceed in enrolling for your certificate.

Create a PIN. This number will be used when you import or export your certificate. Once you have typed your PIN twice, click on Submit.

On the final screen, click Download. It is recommended to save the certificate on your home directory (H:\ Drive) so that it can be backed up and accessed on other UT Dallas computers. If you were not asked where to save the certificate, it is most likely in your “Downloads” folder.

Install Digital Certificate in Outlook for Windows

Install the Certificate to your Computer

Open the file directory in which you saved your certificate file.

Open the certificate file by double clicking on it. This should launch the certificate import wizard.

Click Next on the screen until prompted to enter your PIN.

Enter the PIN you set when you requested your certificate.

Check the Mark this key as exportable

Check the Include all extended properties

Click Next

Click Next

Click Finish

Setup the Certificate in Outlook

Open Outlook and click the File tab.

Click Options and click on Trust Center

Select Trust Center Settings near the bottom right.

Click Email Security from the left navigation pane.

Click Settings

For the Signing Certificate, click Choose and select the certificate with the latest expiration date, then click OK

For the Encryption Certificate, click Choose and select the certificate with the latest expiration date, then click OK

Add Shared Mailbox – OWA

Step 1

Step 2

Enter the name of the shared mailbox.

Click Open.

The name in the top right corner of OWA should now be the name of the mailbox. You can now send and receive emails from this mailbox. If you need to switch back to your personal mailbox, repeat these steps, entering your name instead of the shared mailbox name.

Add Shared Mailbox – IMAP

Open your preferred mail client, then add a new account using the information below.