General

I noticed a problem with a neighborhood-owned area. What do I do?

: Click 'contact us' in the top right of this page and let us know. We try to stay on top of replacing entrance monument landscape lights, powerwashing things that have gotten a bit dingy, etc., but homeowner involvement is invaluable. If you see a leaking irrigation line, a light out at the pool, or any other problem, we would greatly appreciate your time in notifying us. Thank you

I've sold my home - what do I need to do?

Not much! Your closing attorney will contact CAS to 'quote the closing'. At this time, CAS will pro-rate the amount you have paid in HOA dues so that the buyers reimburse you for any amount you've paid for the time they'll own the home. Other than that, we simply ask that you return your pool and tennis access cards. Otherwise, we deactivate them when you move out of the neighborhood. Good luck with your move and we'll miss having you as a neighbor!

3) Via US postal mail. (The association tries to limit what is sent by mail, but by statute must send annual meeting notices, rule or legal document change announcements, requests for votes, etc. via mail). We must send quarterly statements via mail unless you actively opt out. If you'd like to do so, see the 'assessments' FAQ.

4) By phone. Very rarely, the association may need to contact you by phone. For this reason, we ask that you keep your phone number updated in your profile at www.RegencyCommunities.com. You can 'hide' the phone number so that your neighbors cannot see it if you prefer.

The association will never share or sell your contact information.

E-mail policy

In an ongoing effort to reduce costs and be good stewards of the environment, the Board will conduct business electronically through the use of electronic mail where possible. We encourage Owners to provide and update their email addresses with the HOA, so that we may communicate by electronic mail. Your email will never be disclosed to third parties and will only be used by the Association for Association business. By providing your email to the Board or management company for the Association, all owners agree to receive and accept notices from the Association electronically, including without limitation, notices of responses and communications from the Architectural Control Committee pursuant to inter alia, the Uniform Electronic Transactions Act, N.C.G.S. §66-311 et seq. Any communications from the Association with respect to Association matters by electronic means shall constitute a writing as contemplated in the governing documents for the Association.

How do I know what areas are owned by the association?

The 'search real estate' link on the Wake County tax website is invaluable. http://services.wakegov.com/realestate/ It allows you to search by name, address, parcel number, etc. Here is a sample map to get you started (it's the lot that contains the Cambridge pool: http://maps.raleighnc.gov/imapsraleigh/index.html#pin=0751745760) Alternately, you can put in a known address, then click 'map' at the top right of the property information screen. At the top of the map screen, there is a blue dot (right next to the yellow man). Click that blue dot then click on any lot to be advised of who owns that lot. Very handy!

How do I get a street light repaired?

Simply go to the website shown below and report the address nearest the light and the DIS pole number (shown on the pole). Duke Energy will make repairs in approximately 3 business days. https://www.duke-energy.com/outages

I thought we had a no soliciting policy, but solicitors visit my home! How can I prevent this?

​Have you been visited by solicitors lately? Many residents have and they have called the HOA asking for help. We would love to help, but we have a problem.

The only way we know to help is to place a 'No Soliciting' sign at the entrance to the neighborhood. However, we have been informed by solicitors and Cary Police that these signs are unenforceable. In other words, someone selling insurance door to door can see the sign, walk right past it, and ring your doorbell- LEGALLY! Well, as long as they have a permit from the Town of Cary.

So, what can you do to prevent these interruptions? I had a conversation with someone who was going door to door in the neighborhood and said that the HOA wanted to install a No Soliciting sign. They advised about the permit (the Cary Police confirmed) and said that if they didn't sell in neighborhoods with those signs, they'd have to skip every neighborhood.

However, if you have an individual No Soliciting plaque on your door or near your doorbell then they will know you won't be buying from them. If they see the sign at the front of the neighborhood, they assume at least some people in the neighborhood will still be interested.

So, we recommend that you get a small placard for your door. They are sold online, in hardware stores, and office supply stores.

We also advise that when you see solicitors, you call the police. They will come and check to ensure the solicitors have the proper license. If they do not, they will be removed from the neighborhood. If they do, they will be allowed to continue. In speaking with the police about the neighborhood, they said to call any time you feel suspicious - they will come and check the situation out 'just in case'. You can also report them for littering by calling the police.

I also have called to report them when residents notify me at CAS that there are solicitors. However, most of the time, they tell me to have the resident call. They want to speak with the resident of Cary and they want to speak with the person who saw and can describe the solicitors.

So please don't be shy! The police would rather you call and have it turn out to be nothing, than have you decide not to call at all.

Additional information regarding solicitors, including a picture of what a license looks like, is available on our Community Watch Committee.

Contact CAS via the 'contact us' form. They will advise you as to what steps to take next. Don't be shy- they are more than willing to work with you!

Why is the rate for Danbury different?

When the developers recorded the legal documents for the association when it was first being built, they wrote a provision into the documents that Danbury assessments would be less than the other neighborhoods' assessments. The association cannot change this unless the legal documents are changed.

What is a reserve study?

Article IV, section 2(b) of the covenants states: 'The Association shall establish and maintain an adequate reserve fund for the periodic maintenance, repair and replacement of improvements to the Common Area and those other portions of the Properties which the Association may be obligated to maintain. Such reserve fund is to be established out of regular assessments for common expense.' So how does a Board know what constitutes an 'adequate reserve fund'?

A reserve study is a report the association commissions approximately every 3 to 4 years. It is compiled by a licensed reserve engineer.

This engineer examines the physical assets that the association must maintain (pools, tennis courts, well, ponds, irrigation, etc.) and assesses their condition. He notes their likely remaining life and likely repair and replacement costs.

Then, the engineer combines that information with information from the association's financial reports. He looks at how much the association has saved for reserve expenditures and how much it is likely to need. He recommends an amount that is to be saved each year.

All of this is done to help provide the Board with guidance and an outside opinion as they set the budget. Should the Board not set enough funds aside in savings, there would come a time when repairs or replacements had to be delayed or declined. Amenities may need to be removed.

Because the Board is tasked with protecting and enhancing the value of the neighborhood, it rightly reviews the reserve study and implements its suggestions to ensure that the HOA has sufficient funds to maintain the association's common elements in good repair for the foreseeable future. This protects the value of the neighborhood as a whole, and therefore also of each individual home.

Covenant Violations

I received a covenant violation notice. What do I do?

The letter will advise of the requested action (i.e. remove the boat from your driveway) and a timeline for that action (i.e. within one week). If you have any concerns or questions, please do not hesitate to contact CAS through the 'Contact Us' link at the top right or by calling 919-788-9911 ext. 1401.

I believe my neighbor is in violation of the covenants. What should I do?

The first recommendation, of course, is to speak with your neighbor politely. If you do not feel comfortable speaking with your neighbor, please contact Michael Dees at michaeld@casnc.com.If the violation is such that the property manager would not be able to note it upon inspection (i.e. noise, dog barking at night, dog waste not being picked up, etc.) please note that it is much more effective to either speak politely to the neighbor yourself or contact the appropriate authorities (i.e. animal control, police, etc.).

Why can't the HOA enforce street parking/ speeding/ traffic issues?

The HOA requests that people not park on the street. Most roads are not wide enough to allow safe street parking. However, because the streets are public, the HOA cannot force someone not to park a vehicle on the street. It has more authority in cases of boats, trailers, etc. If a vehicle is parked on the street and is causing a visibility/ safety issue, we recommend you make your neighbor aware of the problem. If that does not work, you can report the issue to the Cary Police, but they generally will not require that the vehicle not park there unless it is impeding emergency vehicle access, blocking mail or trash pick up, etc. For speeding and other traffic infractions, your proper contact is the Cary Police Department. The HOA can only enforce covenants and does not have the authority, manpower, equipment, etc. to attempt to enforce traffic violations. Thank you for your understanding

Why can't the HOA enforce Animal Control issues?

The HOA requests that owners abide by all Wake County Animal Control ordinances for the comfort and safety of all neighbors and pets. Should an enforcement issue arise for a problem like barking, loose/ off-leash animals, waste pick up issues, aggressive/ dangerous animals, etc., your proper contact is Wake County Animal Control. The HOA is not authorized, staffed, or equipped to safely or effectively handle animal control issues. Thank you for your understanding.

Generally, what is the covenant enforcement process?

The purpose of the Covenants Enforcement Process is to have owners comply with the rules and standards for the community, including the Covenants, by-laws, and architectural guidelines. While non-compliance could lead to fines and sanctions, the intent is to have owners comply without resorting to punitive actions.

To help clarify any confusion, residents are urged to carefully read the Covenants, by-laws, and architectural guidelines, which are found under “documents” at www.RegencyCommunities.com. Questions or concerns can be presented to the Community Manager at CAS.

Infractions are identified by the following sources: the Community Manager’s inspections or property owner confidential reports, which are verified to the extent possible by the community manager.

If a violation is noted, the property management office sends a friendly reminder letter (sent via e-mail if the resident’s e-mail address is on file) requesting that the owner address the issue. The management office is the only entity that sends out violation notices.

If the infraction is not corrected within the stated time period, a second warning may be sent. If the issue continues or is severe enough to warrant escalation, a due process hearing letter is sent, which offers the violator an opportunity to discuss the violation with the Board.

At the hearing, the Board will assess sanctions or fines if they determine they are warranted and appropriate. The Board can impose fines up to $100.00 per day and/or suspend amenity privileges. If amounts due are not paid, a lien can be placed on the property and this can eventually lead to foreclosure (as a last drastic step).

The association’s intention is to gain cooperation from residents in compliance with community standards without the need for fines or sanctions when possible.

Legal Documents

What are the association's legal documents?

In order of priority*, they are: Recorded maps Covenants Articles of IncorporationBy-laws Board policy resolutions Rules & Regulations (i.e. ARC Guidelines, Pool rules) * By priority, it is meant that if any of these documents has a provision or statement that conflicts with the others, the one listed earlier will prevail.

How can the legal documents be changed?

It is a different process for each document. The maps, covenants, articles of incorporation, and by-laws are each recorded with the Secretary of State. Those are difficult but not impossible to change. They require that the newly-proposed documents be drawn up and mailed to every resident, and that a vote be taken on whether to approve the new documents. There are specific quorum (1) and vote percentage requirements (2) for each. You will find these in the legal documents themselves, generally the by-laws. (1) Quorum refers to the number of people who must participate in a vote, whether in person, by proxy, or by mailed ballot for the vote to take place. (2) Vote percentage requirements are different for each document type. Some documents may take a simple majority of those voting (after quorum is achieved) in order to pass, while some require 2/3 majority.

I want to change something in the legal documents. What do I do?

Changing or even attempting to change the legal documents is a lengthy and costly process. Your first step is to contact the Board through CAS to discuss requirements, options, and funding. If you have a change you wish to have considered, it is recommended that you lead a committee to investigate the matter and report to the Board. If the Board sees evidence that enough residents wish to make the change, they may approve the funds (for attorney hours, mailings, etc.) to be spent from the association's budget. If it is determined that there is not sufficient interest from the residents, the suggestions could still be made, but the funds would not come from the association. Please review the by-laws and covenants for more specific procedures.

​What does the mediation legal notice say?

NOTICE OF RIGHT TO VOLUNTARY MEDIATION Pursuant to Section 7A-38.3F of the North Carolina General Statutes, all members are hereby informed that you have a right to initiate mediation pursuant to the terms of the statute to try to resolve a dispute with the Association. Both the homeowner and the Association must agree to mediate the dispute, and each side is responsible for splitting the cost of mediation, including payment of a professional mediator. The mediation process is an opportunity to reach an agreement to resolve a dispute – neither side gives up their right to go to court to have a judge resolve the dispute if both parties are not able to reach an agreement through mediation. The specific process to initiate voluntary mediation is outlined in Section 7A-38.3F of the North Carolina General Statutes.

ARCHITECTURAL Applications

How do I apply?

There is a form in the documents section. Provide the completed form and any necessary attachments to CAS at the address listed on the form.

What happens after I apply?

CAS reviews your application to ensure it is complete. If not, you will be notified that your application cannot be considered until enough information has been provided. If it is complete, CAS provides the application to the Architectural Review Committee. When the committee has come to a decision regarding the application, they notify CAS who will send you a letter. If you have any questions or concerns along the way, just call CAS at 919-788-9911 ext. 1401.

My application was denied. What can I do?

You may submit a different application for review by the committee. Alternately, you may submit your denied application along with a letter of appeal. This will be reviewed by the Board of Directors. A results letter will be mailed to you.

How do I know if I need to apply?

A general rule of thumb is that you need to apply if you are changing the exterior appearance of your home. If your shutters were blue when you bought the house but are faded, you might be planning to repaint them. If you plan to repaint them the same blue color they were originally, you do not need approval. If you are thinking you'd prefer to change them to green or some other color (even another shade of blue) you would need to apply. If your change is minor (i.e. you've decided to add pansies to one of your flower beds) you would not need to apply. Please remember to apply when taking down trees as well!

Am I required to notify my neighbors?

No, but we highly recommend it! It is always thoughtful to alert neighbors ahead of time of any changes or construction that might be on the way.

Pool

Where can I find the pool rules?

Please see the section entitled “Amenities”

I have noticed someone violating a pool rule. What should I do?

​:Please notify the lifeguard on duty as soon as you notice the issue. If this occurs during unguarded hours, please notify CAS with as many details (names, dates, times, etc.) as possible.

Do I need a fob to enter the pool?

Yes, if you have lost your fob or need additional fobs, please use the form on this website (under documents) to order replacements. The new fobs are small keychains instead of the large plastic cards. Your cards will still work, but some residents prefer the keychains because they are easier to keep up with.

My pool fob/ access card stopped working!

Please call CAS. It may have demagnetized or gotten damaged some other way. CAS will deactivate the original and send a replacement. Alternately, please check your HOA account balance. If your account is delinquent, your access card may have been turned off for lack of payment.

How can I obtain another access fob?

Simple! There is an order form on this website under “Amenities”: Swimming pools: Replacement or additional pool key card request. Just fill it out and follow the directions on the form for submission.

How early can I enter the pool during unguarded hours?

: If CAS has your signed unguarded hours waiver on file and you follow all pool and waiver rules, you may enter the pool as early as 5:30 AM for lap swimming. The association does not allow anyone to stay in the pool after closing time each evening. You can find the unguarded access waiver on this website under “Amenities”

I want to give swim lessons. How do I get approved to do so?

Please visit the 'Amenities' section of this website and click 'pools'. There you will find a document specifying the rules for providing swim lessons. If you do not meet these requirements, you may not provide lessons at our pools.

How does the unguarded access waiver work?

If you are a resident over 18, you can sign the waiver and abide by the additional terms listed on it to have permission to enter the pool before the lifeguards arrive. You may bring your immediately supervised children, but you may not allow your children to use your fob not in your presence. Each owner who is inside the gate must have a waiver on file.

Any violation of the terms of the unguarded waiver or pool rules and regulations during unguarded hours results in the immediate revocation of unguarded hours access. The Board reserves the right to remove unguarded access permission at any time with or without cause.

Who needs to sign the unguarded access waiver?

​EACH household member over 18 who plans to visit the pool during unguarded hours must sign the waiver.

The waiver states: I am age 18 or older. Non-resident guests are not permitted to enter the pool area during unguarded hours. I will keep my fob safe from access from unauthorized users, including members of my household who are under the age of 18.

The pool opening letter states: Unguarded hours access reminders: Only those 18 or older may access the pool during unguarded hours per the waiver. You may take your children with you but may not leave them unattended. No guests are allowed inside the fence during unguarded hours. Please review the waiver agreement you signed and note that any violations of those agreements will at a minimum result in your fob only allowing you access during guarded hours.

The pool rules state: You may not enter the pool area during unguarded hours unless your waiver is on file with CAS and you are 18 years of age or older (or immediately supervised by a parent or guardian). No guests are permitted during unguarded hours. You must abide by the additional terms of the signed waiver at all times. No one may be inside the gate after pool closing hours. Unguarded access may be revoked by the Board at any time with/ without cause.

The fob order form states: Note that fobs are automatically programmed to open the pool during guarded hours only. If you submit the unguarded hours waiver, your fob will be changed to allow access during that time, but additional rules apply during those hours. Note that guests are not allowed during unguarded hours and only residents over 18 may hold a fob that is programmed to allow access during unguarded hours.

Can the pool open earlier/ close later in the season?

The Board chooses the pool schedule each year in about October or November for the following year. They determine from the budget how long the pool should stay open based on the budget. In a year when we have a streak of warm weather in late September, the question will invariably come up as to whether the pool can remain open. Staying open costs money because of the water, electric, and gas utilities that are used when the pool is open. Also, there are management tasks that need to be undertaken in order to have the pool be operational- water chemical tests and adjustments, cleaning tasks, etc. Lifeguards of course cost money as well. Therefore, staying open beyond the scheduled timeline would go over the set budget. The Board of Directors is committed to staying within budget because one of their goals is to not raise assessments unless absolutely necessary. Without raising assessments, they can offer a pool season that is longer than any other outdoor HOA pool in Wake County: mid-April to mid-September! This is more than a month longer than most HOAs can offer. We hope you enjoy it!

Can my kids apply to be a lifeguard?

Certainly. They will need to apply to work with our contracted pool management company. Go to the AMG website and click 'work with us'. The website is located at: http://www.aquaticmanagementgroup.com

​I have a compliment or complaint about a lifeguard. Who do I contact?

​Please always notify the pool manager on duty if you see something that needs to be addressed immediately. Also, for less pressing matters, you may feel free to contact CAS or the pool committee to express your opinions.

Who are the pool managers?

Please visit our pool page on this website for more information! Thank you!

Swim Team

Can I join the swim team?

Yes! All residents are invited to check out the team. More information about registration, age groups, etc. is available on this website under 'Pool & Tennis' then 'Swim Team'.

During meets, are Regency residents who are not on the swim team allowed at the pool?

​Yes, as spectators! We hope you will join us to cheer on the team! But no one except for the two competing teams is allowed in the pool during meets. There are only 3 home meets per summer. Those who want to swim will need to head over to the Danbury pool by 4 PM.

During practice, does the swim team use all lanes?

No. There is always a lap lane open to all swimmers. If nobody is using it, the swim team may utilize it, but anyone is free to ask the lifeguard or swim team coaches to clear it out.

During practice, will the deep end be open?

Yes. It’s not used by the swim team on a regular basis. It may be needed for occasional diving exercises but it is not closed to other users.

I have a suggestion or complaint regarding the swim team.

The chair of the Swim Team will always have contact information on this website. We highly suggest contacting the Swim Team directly, as they will be responsive. If that is not the preferred method, please contact CAS.

What is the swim team's practice and meet schedule?

The current year's schedule will be posted on this website

Are there non-residents on the swim team?

​No. Only residents may join the Regency Riptides. Apparently, it is a common rumor that there are non-residents on the team. The Board took this rumor seriously and investigated the addresses of all members of the team. Every one of them was a Regency Communities resident. If you want to check the residency of a team member you feel is possibly not a resident, please use the Wake County public tax database to confirm your suspicions. After doing so, please notify the HOA (using the 'contact us' form above) immediately. Thank you. The Wake County tax records can be searched here: http://services.wakegov.com/realestate/

Tennis Courts

Can I reserve the courts for lessons or tournaments?

No. The courts are strictly first-come, first-served.

Where can I park?

Please park in the Cambridge pool parking lot. Please do not park on the street in front of the courts.

What are the tennis court rules?

To enter the court, you must be a resident/ be with a resident and use a fob. * The courts are first-come, first-serve. * If someone is waiting, limit your play to one hour. * The courts are for tennis only (no lacrosse, skateboarding, etc.) Thank you!

HOA Board

How do I join the board?

On the third Thursday of each October, the community holds its annual meeting and elections. At the meeting, 7 members will be elected for a one year term.

Approximately 3 to 4 weeks before the meeting, you will receive notice that you should notify the community manager if you're interested in running.

I want to help, but I don't want to be the president.

It's OK! After elections, the 7 members will meet and decide/ vote among themselves who will be the president, vice president, treasurer, and secretary. The other members will be 'members at large'. Then, they will decide which of the 7 will act as a liaison for the various committees.

I want to help, but I don't want to join the board.

That's OK as well! You can help by joining a committee! We have the following committees: Pool, Landscaping, Social, Swim Team, Website, Architectural Review, and Tennis. If you aren't ready to join a committee, you can contact the committee chair and offer help with a one-time project. If you have other talents, services, or skills to offer, the committee chairs will be glad to have some help. For example, if you're a good photographer, you might offer to photograph swim meets or social events. All assistance is appreciated!

How do I request something from the Board?

​We ask that all requests be made in writing to the community manager. Why do we make this request? Wouldn't it be more convenient to just grab the nearest Board member at the pool or bus stop? Well, we ask this of you as a courtesy. The Board members are volunteers who willingly give a lot of their time to running the community. If they are constantly receiving requests via e-mail, or being pulled aside to be asked questions at the pool, they can't enjoy the neighborhood. They're always 'on', like full time employees. As the actual full time employee working for the neighborhood, the manager is the one who should be contacted. Many questions can be answered simply and quickly. Others must be taken before the Board, which the manager handles. The manager takes it to a vote of all Board members, which will result in an actionable response, unlike what you might receive if you speak to 1/7 of the Board.

The Board has posted their scheduled meeting dates in the newsletter and on the website. Should any owner wish to add an item to the agenda for the Board to vote on, it need only be sent in writing to the manager (e-mail is preferred but US Mail or fax are accepted as well) at least 2 weeks in advance of the meeting date. If you prefer to make your request in person in front of the Board, you must give written notice at least two weeks before the meeting. Up to the first 3 owners will be given the opportunity to speak for up to two minutes each (first come, first serve). Please bear in mind that the agendas are tight and the meetings are often long (just check the times on the previous meeting minutes!)The manager may be contacted at Michael Dees (michaeld@casnc.com) or via the 'contact us' button at the top of this website. ​We sincerely thank you for respecting the volunteer Board members' time and right to enjoy the neighborhood. Thank you!

Who is on the Board?

The Board changes each year. Please visit the area for Board Meetings.

When are the meetings?

​The HOA has several types of meetings. The annual meeting is each fall, generally the third Thursday in October. All homeowners are requested to attend in order to review the coming year's budget and vote on the Board candidates. The Board of Directors meets bi-monthly, generally the third Friday of even-numbered months beginning at 8 AM. Homeowners who wish to speak or present at the meeting must contact the manager with 10 days' notice prior to the meeting to be given time on the agenda as feasible. Homeowners who wish to observe must contact the manager with 5 days' notice so that space can be provided. (Note: homeowners may not observe executive sessions, when the Board discusses or votes on individual accounts such as for collections or violations actions.) The various volunteer committees meet on their own schedules. If you would like to join a committee, please view the committees under the 'resources' tab above and let the manager know of your interest.

I'd like to join a committee. How do I go about it?

​Great! The committees welcome new members! There are two ways to join. You can either sign up at the annual meeting, or you can tell the committee chair or CAS you'd like to join any time. We suggest starting by clicking on the committees tab at the top of this page and reading about each committee. Once you've decided on the one (or more) you'd like to join, just contact the chairperson or CAS! Thanks for volunteering your time to help the community!

MailBoxes

My mailbox is in need of a spruce up. Do you have any contacts who can help?

Sure! Below are the original installers of the mailboxes. You can contact them for replacements for the entire mailbox or just parts. They also do repairs.

If you don't want to fix up your mailbox yourself or hire a mailbox company, you might want to call a handyman.

Tom Herndon (244-9235 / herndonmailbox@gmail.com) is a Cambridge resident whom neighbors have been hiring to repaint and fix Cambridge and Danbury mailboxes for years. Additional handymen may be found in the classified ad section of this website. If you perform repairs or mailbox painting, you may want to consider listing your information there as well.

* Note that Cambridge approved an entirely new mailbox style October 17, 2011. It must be installed by April 1, 2011. % Note that the original Barrington mailbox is no longer manufactured. Post and Pickets can supply a very similar mailbox to the original.

Another contact for the gold straps on the Danbury mailboxes is Southern Woodcraft at (919) 693-8995.

How were the new Cambridge mailboxes chosen?

First, the Board appointed an ad-hoc committee at the 2010 annual meeting. The committee volunteers researched various mailbox styles, met with a handyman who had been repairing the current mailboxes for years, viewed samples, and conducted a survey of all Cambridge homeowners. The results of the survey were, of those responding*: 1) Keep the existing teal mailbox: 2.3% 2) Keep the existing mailbox and post, but paint the box black: 26.3% 3) Change to the new cast-aluminum black box and post: 71.4% (* 70.4% of the neighborhood responded.) Then, the committee members voted on a final recommendation to be provided to the Board. That recommendation was shared with the Board at their October 2011 meeting and the Board approved the new uniform mailbox guidelines with the new Cambridge cast-aluminum style as the only approved mailbox style for Cambridge. They approved a deadline for the change over of April 1, 2012

Why doesn't the HOA pay for mailboxes?

Several reasons: it's property only you own and use. The HOA dues are used for common property only. Secondly, the association legal documents do not require the Board to maintain mailboxes. Thirdly, it is not industry practice for a single family HOA to maintain mailboxes. Lastly, it would increase your dues if the Board were to attempt to take on this problem. It would mean that there would need to be enough funds added to the budget to maintain the mailboxes, pay for insurance to insure the mailboxes, and additional fees to have the management office coordinate the repair and replacement of 645 mailboxes. In other words, it's cheaper to maintain them on your own then to attempt to funnel it through the HOA. We appreciate your cooperation.

How do I pay for my new Cambridge mailbox?

The charge will be added to your account at CAS on March 2, 2012 if you ordered through the HOA's group rate deal. It will not be due until April 1, 2012 and you will not incur interest or late fees on the amount unless it is not paid by April 1, 2012. Note that if you pay early (which is perfectly fine), you will see a 'credit balance' on your account until your account is charged for the mailbox. NOTE: If you are on automatic draft, you still must mail in a check or pay online for your mailbox. CAS cannot draft your bank account for the mailbox! You have several options to pay: TIMING: 1) In installments. Pay in any installment plan you wish, as long as you're paid in full by April 1, 2012. 2) Early - pay any time between now and April 1, 2012. 3) Last minute - pay March 30, 2012. METHODS: 1) Online: (the bank ID/ association ID is 93). a) Click 'online payments' above and have your CAS account number ready - it's printed on your statement. (If you don't have it, call 919-848-4911 or e-mail michaeld@casnc.com). You can pay by: i.) E-check - This option is free and is the recommended way to pay. You would pay for the mailbox just as you pay for your assessments. ii.) Mastercard, Discover, or American Express credit cards are accepted, but the credit card processing fee charges an additional 3.5% for processing. 2) By check: Drop off or mail your check made out to Regency Communities to 207 West Millbrook, Ste. 110, Raleigh, NC 27609. Please ensure that your property address is shown on the check in the address section or the memo line. You can expect to see your mailbox cost shown in conjunction with your dues. You do not need to pay separately or send separate checks. If you wish to see your detailed payment record, please e-mail michaeld@casnc.com.

What were the results of the 2011 Cambridge mailbox survey?

As presented at the annual meeting, 70.4% of Cambridge responded to the survey (133 out of 189). 3 owners (2.3%) wanted to keep the existing teal mailboxes. 35 owners (26.3%) wanted to keep the existing mailboxes, but paint the teal box black. 95 owners (71.4%) wanted the new cast-aluminum box and post system.