Info

ORDERS

All jewelry is custom-made to order. Please call or email the studio for more information about colors, sizes and availability.

BRIDAL & SPECIAL OCCASIONS

Susan Elizabeth designs for brides, bridesmaids, or any other special occasion. Any metal, such as silver or gold, can be combined with many techniques, semi-precious, and precious stones. Orders of 5 or more items receive a discount. Please call 708.837.3577 for a personal consultation!

PAYMENT

We accept Visa, MasterCard and American Express, and Discover.

RETURNS

Jewelry in its original condition may be returned for EXCHANGE only, less shipping charges. All returns must be postmarked within TEN days of receipt of purchase. Custom pieces (pieces that have been made to size or altered in any way) are final sale. All sale items (any discount received) are final sale.

TAX

Sales tax will be applied to all orders shipped within Illinois.

DELIVERY

Because all jewelry is made to order, delivery takes up to 2-3 weeks from order placement. Custom pieces may take up to 3 weeks. If a rush order is needed please email Susan directly at susan@susanelizabethdesigns.com.

SHIPPING

All orders ship USPS First Class or Priority Mail unless otherwise specified. All orders require a flat $5 shipping fee. All shipments have tracking and insurance.