How to Upgrade MagicJack

By Gabriele Sturmer

The USB device MagicJack includes built-in software that lets you make free phone calls from your computer. MagicJack sometimes offers software updates that improve the device's compatibility with operating systems, add new features and fix bugs found in earlier versions. If you purchase a MagicJack that uses an older version of the software or if the current software does not work properly, you can download and install the latest upgrade.

Step 1

Launch a Web browser, and navigate to Magicjack.com/8/CustomerCare_windows8.asp. Click the "Click Here" link to download the upgraded software; then click "Save" when prompted to download the file.

Step 2

Connect your MagicJack into one of your computer's USB ports. Do not proceed to install the upgrade for at least one minute.

Step 3

Double-click the downloaded file; then click "Run" if a User Account Control prompt appears. The upgrade will automatically install, and the MagicJack software will start after the process completes.

Step 4

Disconnect your MagicJack from your computer. Leave it disconnected for 15 seconds, then reconnect it to finish the upgrade process.

Tips & Warnings

Don't disconnect your MagicJack while the upgrade is installing. This can damage your device's software.