Transforming your business is like going on a journey… one that’s long and potentially perilous. If you’ve been tasked with leading a business transformation, you’re like the First Mate of an ocean liner. You’ve got to steer the ship and keep thousands of passengers —…

A client recently asked me a question that seemed simple: what risks do you expect to see when rolling out corporate transformation programs across a large, matrixed organization like ours? I’ve led complex change programs across multiple industries—including pharma, insurance and data analytics—and I’ve learned,…