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Cumulative Update 1 for Microsoft System Center Service Manager 2010 is a rollup of fixes for System Center Service Manager 2010. This cumulative update is also a prerequisite for Service Manager Authoring Tool 1.0 Release Candidate. Additionally, this cumulative update contains a fix for a problem in which out-of-box workflows are run multiple times.

Cumulative Update 3 for Microsoft System Center Service Manager 2010 is available for download at the Microsoft Download website. Cumulative Update 3 (CU3) is a rollup of fixes for System Center Service Manager 2010. It supersedes Cumulative Update 1 (CU1) and Cumulative Update 2 (CU2). It contains a superset of the fixes that are provided in CU2 and CU1. It can be applied to CU1 or to CU2 or directly to a Service Manager 2010 installation.

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Components that this cumulative update applies

This cumulative update applies to the following Service Manager components:

Service Manager Management Server (SM Server)

Data Warehouse Management Server (DW Server)

Self-Service Portal

ServiceManager Console

You can apply this cumulative update to these components. However, if the Self-Service Portal or the Service Manager Console is running on a system that has an English language locale, you do not have to apply this cumulative update on that system. The fixes for the Self-Service Portal and for the Service Manager Console are only for systems that have non-English language locales.