I've been with Edmunds for less than six months. I've worked for a couple of the largest media companies and Edmunds blows them out of the water with their on-boarding process. Friendly colleagues, equipment delivered on time, tons of resources, and inclusive work environment even while working remotely. With all of the "perks" (ROWE, unlimited sick and vacation time, health benefits, etc.), I feel empowered to put forth my best effort as this company stands behind rewarding hard work.

Cons

Turnover is low, which I take as a positive, but may be a concern for new opportunities in the future. There are a ton of moving parts that I'd like to explore more and this seems to be addressed with new programs in place to allow employees to expand their skill sets and knowledge of the company and automotive space.

Advice to Management

Continue doing what you're doing and you'll continue to get hard-working, dedicated, team players! Looking forward to continuing my contribution to the company and seeing if any driver seats open down the road. :)

Thanks so much for the glowing review. We love to hear that you are happy with your experience here in all respects. Keep up the hard work and don’t forget to continue to take time to enjoy the great culture here!... MoreLess

There were so many notable things that made Edmunds a great place to work.

- New state of the art offices- Employee centric perks (coffee machines, soda machine, daily froyo, company provided snacks, a slide IN office, etc.)- Refreshing place to work with excellent office furniture, including thoughtful lighting to limit florescent lighting fatigue- Incredible IT services. You need it, you get it- Awesome meeting rooms with state of the art technology- Two Corvettes hanging over the front desk and spinning

There's probably so many things I'm forgetting, but when I was there, it was incredible to work with other people that wanted good things for the company. We felt like we were accomplishing something great. It almost hung in the air, this palpable drive to get your part of the job done so we could all be the best versions of ourselves. Morale was incredible and high.

Cons

After being there for a while you start to see a sort of mask slip. You start noticing more and more people having negative things to say and more viable criticism about the direction of the company. People in power seem to ignore it, or do a very bad job at acknowledging.

You bring glaring problems to your supervisor, and they want to fix it just as much as you do, but you watch it die when it lands on a VP's desk. Stamped with a proverbial "not important" stamp because there's bigger money making fish to chase.

You start realizing that what you do is not really that important if it's not in line with chasing said fish. Frustration builds, but you still love Edmunds enough to keep fighting.

Then, they let go of a LOT of permanent people in one day as a money saving effort. Shortly after they let go of contractors as well. If you haven't been let go, you have serious private conversations about how you will voluntarily exit this sinking ship.

Then after watching a lot of your friends lose their jobs you're expected to have the same tenacity as you had before, even though your only explanations were the executive team pandering to the tattered remainder and trying to make 1+1 equal morale boost.

Stop creating 100 products in 100 directions that don't matter or work and focus on the things that make money. Just because you can create it, doesn't mean A) you should B) It'll work, and C) It will count in the market you're in. Note: now that you let a LOT of people go, you probably can't do this anymore.

Edmunds has been around since 1966 (Bravo, seriously), but it'll breathe its last breath in 2018 (or soon) if you don't figure out how to make the site better--Something your customer service team has been giving you feedback on since the release of the new site on January 1st, 2017.

The company when you first walk through the doors in Santa Monica leaves an impression on you. You want to work at a company like this for ever, by looking at it. But it’s like that pretty girl covered in make up, you eventually wake up when morning and she’s not wearing her make up and you see the ugly truth. I don’t know the CEO personally but he seems like on ok dude. It makes you wonder if he really knows what’s happening. To bring it back to its greatness, Edmund’s really needs to right some wrongs.

Cons

I hate to say it but these reviews are true. It’s really not a great place to work anymore and I’m trying to be optimistic but they really have mistreated some good people and they know the product doesn’t work but will tell you to lie to sell it basically.

I understand the company having financial issues but I will never understand mistreating people or treating them like the are less than. I have never witnessed any discrimination or anything like that at Edmund’s but I could definitely see them sweeping it under the rug. If they did bad move, shame on the company and whoever is taking part.

Never leave a fairly decent job to come to Edmunds, you will regret it. It’s a bad move. This is the worse so if you have if fairly decent, stay where you are bro.

Advice to Management

They don’t have real managers. It’s just people getting a check and taking orders.

I will say they let go of 58 people, very few were managers. Managers need more training.

• Frozen Yogurt (Used to be daily free food for lunch meetings before layoffs)• Smart, Cool, and Motivated People (Though many since the layoffs have left)• Analytics Department is bringing on new tools which help• You can get paid a lot while doing very little (Why does no one work on Friday's?)

Cons

The infamous Edmunds layoffs of October 2017 were a true turning point for the company’s trajectory.In the first half of the year, with the release of the new 2017 website, the company suffered some heavy hits across the entire traffic front. There was an aura of illusion for the first half of that year, because us employees would keep hearing that the business was slowly failing (traffic declining, dealership issues, etc.), but there was seemingly no consequence and the business still seemed healthy. A lot of people at the company, including myself, were confused as they continued to add cool benefits (daily salads and free snacks, new health initiatives), when it seemed like many parts of the company were failing.Then in late October, without notice, almost 60 people were laid off. We were told that the executive team became acutely aware 'too late' that these issues were plaguing the company and that they would have to take cost out of their infrastructure moving into 2018.There are only two possible explanations for this.1 - The executive team genuinely had no idea this had to happen until a few weeks before the layoffs, in which case I am genuinely amazed by their blind stupidity;2 - Which is my guess - They had known since January 2017 that we were losing in the competition in the industry but were standing with closed eyes, blindly hoping that they would wake up one morning with all of our problems fixed. Ostensibly, this was never going to happen.When they could no longer turn away from the issues the company was having, and they saw the damage was irreparable, they haphazardly went through and found 60 people to cut to save their own skin. NONE of the executive leadership was let go. Only people in the middle to lower levels that helped answer the same questions that the executives would freak out about time and time again. This is what made me seriously lose faith in this company.Although I was not laid off as part of this cohort, the sentiment after the layoffs has been largely the same. There is still a culture of fear of the executive team, where in one ear we hear soundbites of hopefulness from our Executives, and in the other ear the VP’s and the Exec. Directors are badgering at us the same demands that we heard in 2016, because they know the C-Levels actually do have the same requests. There is truly no unified vision for the company - every week is some new initiative that they have put together at the last minute. As long as the same executive team is in place, I have no hope for the future of this company.

Advice to Management

I genuinely do not believe in the vision or execution of the leadership team. I have no faith and do not think they have sound decision making. The product that Edmunds serves is becoming outdated, and even if I did believe in their leadership, I don't think there is anything they would be able to do.

Sr. leadership is a joke. Managers should promote a productive and safe culture and not be condescending making people feel less than. I have seen sr. leaders talk down to my colleagues and made everyone in the room feel uncomfortable, yet relieved it was not our turn to be belittled. This company has zero direction. This was the only job that I did not feel secure in. If you are not in the "click" your life will be miserable here. They pivot every 2 seconds which not only confuses internal staff, but confuses our clients. This company needs a serious overhaul. People need to listen to the worker bees and not be dismissive.

Advice to Management

None - they won't listen anyway. I have been dismissed over and over again when trying to surface issues with morale and processes.

- ROWE 2.0 removed the "remote" from the R. Went from picking your working hours from home to must be in office during X time.- Massive title inflation. Many managers only manage a single person. Teams full of directors.- Below market salaries for the Santa Monica area.- October massacre. 58 people were laid off so moral is low. The remaining talented members are leaving for other companies.- Loss of perks. Lost free lunches. Lost bonus.ly. Lost Trip Ca$h. Lost ROWE.

Advice to Management

The main Edmunds product, the website, is bad.

- It's slow. I just timed it, and the homepage took 22 seconds to load. 3 seconds until anything was even on the screen. Scrolling is unbearable unless the entire page is loaded, which takes 22 seconds.- It's hard to use. The motto is "Make car buying easy." It's not easy.- It's ugly. E17 helped a lot, but there's still many legacy pages.

Focus on UX, the user experience is terrible.

There's is far too much focus on short-term wins. Trying to chase the easy money while ignoring long term gains.

A single dealer signing up and paying us a couple hundred a month matters far more than the millions of users who have a poor user experience. That's just wrong. Make a decent product and the dealers will follow.

Second, address the title/manager inflation. I can't take anyone's title seriously. Directors should not be doing the same work as their singular report.

Last, stop being so focused on leads. The CEO of the company shouldn't be wasting his time looking at such a low level report every single day.

There are some incredibly talented and devoted employees that made the work experience enjoyable.

Cons

Unfortunately, upper management consistently ignores the employees in the trenches that are keeping this business afloat. They are frequently dazzled by and then hire self-imposed experts whose past experience is completely unrelated to this company's purpose and goals. Speaking of goals, what is it this week? The focus changes frequently with no clear direction of how that goal of the moment can be implemented. And of course, don't expect resources to achieve the goal because resources are not evenly distributed. If you're not on the golden children team, don't even bother asking. The company use to be a great resource for consumers. Now? Not so much. The site is a mess and too time consuming for the regular user.

Advice to Management

Please listen to and respect that current employees just might have a good understanding of what consumers are seeking when researching for a vehicle. There is no need to bring in an outside consultant or hire someone with limited experience or knowledge about how your business should work.