SHIPPING FAQ

Restrictions

We currently do not ship to P.O. Boxes, APO, FPO, GU, VI or PR addresses. We only ship to addresses in the Fifty U.S. states at this time.

Shipping Rates

GlassVasesDepot.com can ship to virtually any address in the United States. Shipments to Alaska and Hawaii will require a shipping quote. Please contact our Customer Service for more information. Shipping rates are calculated according to the total weight of the items, the shipping destination, and the carriers.

Shipping Method

Since our customer satisfaction is our first priority, orders will be processed and be shipped out within 48 business hours after you order. You will receive a confirmation e-mail that includes a tracking number of the shipment for your purchase. Standard shipments will be shipped using FedEx. Large quantity shipments will be shipped by various LTL (Location to Location) Trucking companies.

SHIPPING METHODS & EXPECTED SHIPPING TIME

We offer several shipping services depending on your desired delivery time. All merchandise is shipped from California, 91745.

Order Processing Time: It takes about 1-2 business day to process your order(s). However, we usually try to ship all orders on the day which they are received.

FedEx Ground: Order Processing Time; plus Shipping Time of 1 to 7 business days (see expected FedEx Shipping Time Map).

2nd Day: Order Processing Time; plus Shipping Time of 2 business days.

3rd Day: Order Processing Time; plus Shipping Time of 3 business days.

Next Day/Overnight: Order Processing Time plus Shipping Time of 1 business days.*** Please Note: You must place your Overnight order by 12:00PM Noon PST (Pacific Standard Time), in order for it to be eligible for processing on that day. If your order is placed after Noon PST, it will be processed with the following day. If your order is placed after Noon PST on Friday, it will be processed with the following Monday. Please be advised that delays will occur if the order is placed on a weekend or holiday.

Will Calls (Pickup): Picks up are available Monday through Friday from 8:00am to 5:00pm by appointment only. Will calls must be scheduled by Customer Service.

Trucking Orders: Order Processing Time; plus Shipping Time of 1 to 5 business days.

There are chances that we Must use Trucking to ship your orders. For example:

Shipping fee is more than $145.00 - We try to save your money on shipping fee; usually if your Shipping Fee is more than $145.00 you are just better off ship via trucking instead of FedEx. Please contact our Customer Service and we will be happy to give your the shipping quote based on your orders.

Fragile Items (Call-To-Order) - When you see items that mentioned Call-To-Order, means that those items are very Fragile and we only ship those items via Trucking.

Please contact our Customer Service if you are instructed to when you check out your order because some of the items.