VoiceKey is a voice biometrics platform that allows customers to eliminate usernames and password to enable authentication to applications just using their voice. Voice biometric authentication is faster, easier and greatly improves the customer experience, reduces contact center costs, and reduces fraud.

Aspect® Web CallBack provides the ability to integrate “click to call” functionality into your current website, allowing your customers to easily contact you to complete the sales or customer service process.

In-Call-Rescue makes it easy to replace hold-time with a call-back. As a cloud-based service, it is compatible with all platforms from Aspect as well as other vendors. Pure SaaS pricing makes it viable for call centers of all sizes.

CheckMate is a rich-featured software platform, which delivers high value functionality and flexibility to contact centers. The solution contributes to the overall improvement of operational performance and achievement of strategic goals of contact centers that deal with Collections, Telemarketing, Customer Service and other business processes.