From theory to practice: Government as a Platform 3 years on and 200 services later

Although Government as a Platform (GaaP) has no official birthday, the 29 March holds a special significance. On that day in 2015, it was announced that GaaP would be part of the ‘next phase of digital transformation’.

We’ve increased the number of registers available for public use to 34, with a further 36 in progress. The Registers team has also completed the first iteration of the Register Management Tool, which is being used internally to create and update registers.

This week we’ll share some of the ways in which services - from central government departments such as the Disclosure and Barring Service to local authorities such as Pembrokeshire County Council - are making use of Government as a Platform.

If you’re using one of our components and have your own transformation story, tell us about it on Twitter this week using the #GovPlatforms hashtag.

We’ve matured operationally

Our platforms are not only being used more widely than ever, they’re also better platforms than ever. We’ve scaled up our operational support, as well as increasing the range of functionality offered by the platforms.

GOV.UK Email have switched their email notification system to use the GOV.UK Notify platform. This means GOV.UK Notify will process an extra 500 million messages every year. GOV.UK Notify sent between 5,000 to 42,000 emails a day in the last 60 days of 2017. So we’re proud that even with this substantial increase in volume, our response rates still remain high.

GOV.UK PaaS has zero downtime on deployments, meaning there's no downtime to live services, or the platform, when we do platform deployments. We’ve improved our API downtime from up to 40 seconds, which could be frustrating for services using GOV.UK PaaS, down to around 1 second.

GOV.UK Pay is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS) meaning services can be assured that the platform is compliant with the highest security standards.

These services were designed, developed and delivered very quickly, thanks to Government as a Platform’s common components."

#GovPlatforms

We’ll be blogging every day this week to look at the various ways our common platforms are helping services meet the needs of users. We’ll hear from smaller departments without large back-end IT teams, larger departments undergoing significant transformation projects, local authorities and health authorities.

We recently announced that Sprint 18 will be taking place in May. If you want to hear directly from the team about how Government as a Platform could help your service, DIT and other departments will be at Sprint 18 in May along with our team to answer your questions.

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About Government as a Platform

This blog is about our work with departments and agencies to build common components that can be shared and reused to make it easy for service teams across government to design, assemble and build services.