Hazel Heartwood

The experience
to transform

WHAT

We transform human organizations in a digital world

Growing

We support our clients to grow as human organisations in a digital world by working on questions like “How can we…”:

..design and implement innovative products and services?

..enhance our customer experience?

..tap into the intrinsic motivation and talents of people to drive the organization

..leverage technology to improve our digital offering?

Leverage M&A to multiply our growth?

Economically Sustainable

Organizations need to be effective and efficient to survive. We help our clients by answering questions like “What can we do to…”:

..make our organisation lean and agile?

..sustainably improve quality?

..make a step change in our cost-base?

..improve internal mobility and adapt to the changing age pyramid

..structurally improve the contribution of IT to our business?

Socially Relevant

Organisations are sustainable when they create value for a multitude of people. We support you to optimise this value by answering typical questions like “How can we…”:

..optimally govern our organisation?

..improve services to citizens?

..maximise the social value of our enterprise?

HOW

We support clients in defining strategy,implementing transformations andreviewing outcomes

Strategy

Our approach to strategy focuses on co-creation, leveraging the creativity, knowledge and experience of the teams we work with, and engaging the organisations we work in. Our aim is to craft actionable and pragmatic plans – as opposed to expensive and exhaustive reports.

Implementation

Our approach to implementation is guided by our experience that success comes from starting small, testing well, validating outcomes, and progressively scaling up. Every step of the way, we take care to consider people, processes, systems and organisations – as opposed to blindly following process check-lists.

Review

Our approach to review is two-fold: first, we leverage our senior executives as “sounding boards” and second, our consultants tread lightly and work swiftly to report fact-based outcomes. Our philosophy is that review must be positive process, focused on highlighting improvement opportunities – as opposed to listing up known defects.

WHO

Experienced and creative people

The level of experience in the teams we deploy makes us unique. At HazelHeartwood, we don’t just call the experts, or fly them in from around the world at our client’s expense. Experienced Senior Executives are an integral part of the teams we deploy. Pairing Senior Executives with seasoned Consultants, we more efficiently identify what is important, and focus on that. Our clients experience a sustainable learning journey with a minimum of strain on their organisation.

And it is precisely our level of experience that makes us unassuming. We know every client situation is unique, and that each requires its own creative solutions. That is why we take the time to understand your organisation’s specific context, and to ensure that our recommendations and actions are both sensible and sustainable.

What makes us a team

We deliver tangible results based on critical analysis and creative problem solving, and think long-term

We are actively engaged in our society and respective communities

We believe in freedom to take responsibility, based on mutual respect and trust

We strive for simplicity in everything we do

References

We work for medium and large companies and not-for-profit organisations.