The new face of Web analytics
It's tempting to get wrapped up in left brain, analytically driven approaches to marketing, but it's crucial to maintain a balance between analysis, execution and content...

SAP endorsement for eGain

Service Suite extends SAP CRM

Customer interaction software provider eGain announces its Service Suite, which includes knowledge chatbot, chat, cobrowse and social applications, is now an SAP-endorsed business solution. Available on premise or...

For nearly two decades, large enterprises have complained about how much information they have to store, manage and protect. As regulations regarding that information steadily grow in number and complexity, they complain louder. The stakes—penalties and reputational damage for mishandled information—get higher. But a solution always seems just out of reach.

Fifteen years ago, there were no CIOs. We had VPs of MIS (management information services). If you'd asked one of them whether the problems of data growth, complexity and security—what we now call information governance—would be solved by 2014, the answer likely would have been "yes." A good bet, but wrong. . . .

Read more of the Best Practices in Infomation Governance White Paper. Click here .

KMWorld Web Events

Coming April 07, 2015The Hybrid Content Dilemma
The hybrid content dilemma causes end users, IT managers and CIOs to struggle when choosing on-premises or Cloud technologies as the best solution to support collaboration across the enterprise. In this session we take a look at several key considerations in making this decision, and review hybrid content scenarios that have allowed organizations to fully integrate their technology investments and human capital.

Coming April 28, 2015Information Governance
Controlling information access and distribution will be a critical matter as the mobile workforce increases in size and stature. But information access is a difficult thing to handle.

Coming May 19, 2015Pay-As-You-Go Cloud Services
The SaaS model has changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction.

Coming June 30, 2015Big Data
Here's your chance to explain how a big data solution can help businesses that are buried in information but unable to retrieve answers.

Coming July 28, 2015The Impact of Mobile
It's hard to imagine a larger effect than "BYOD" (bring your own device) has had on the everyday activity or knowledge workers. The ability to take work home and conduct business during down hours had changed the landscape.

KMWorld White Paper Series

***Coming in June 2015***Best Practices in Enhancing SharePoint

THE MANY DIMENSIONS OF SHAREPOINT

Bruce Springsteen said, "Music is what makes us not be stupid." Trying not to overstretch the metaphor, but there's a correlation to SharePoint in there, too.

The thing about SharePoint is that it is everything at the same time. And sometimes nothing at the same time. The platform is not as complete as you'd hope it to be. There's great variety and complexity in deploying SharePoint as a critical business element. And it ain't easy.

If you think you play a role in this great task, then get involved with your story and position in this market, please contact: