The Surrey
5-star hotel

20 East 76th Street, Upper East Side, New York City, NY 10021, United States of America
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Location near museums, Central Park, restaurants etc. clean neighbourhood, great service. Easy to get a cab, and the doormen were lovely.

Roberta,
United States of America

The design, service and comfort all were great.

Brant,
United States of America

It was a great stay from the moment I checked in. The front desk staff was polite and courtesy. My room was fantastic on I high floor. The roof top bar is a beautiful place for a drink and the lobby bar is a lot of fun after the theater or dinner. I will be back at the Surrey for sure.

Douglas,
Bermuda

Rooftop! The park nearby!

Asa,
Sweden

Housecleaning services were excellent. Great location for shopping, the Met, Central Park and restaurants

Upon check-in photo identification and credit card are required for all charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, when booking a Breakfast Included rate, a continental breakfast is available for up to USD 22 per person.

NYCGO Promo: Stays from January 1 through March 31, 2015 include a USD 20.15 hotel credit for in-house dining or spa services.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Roberta

Location near museums, Central Park, restaurants etc. clean neighbourhood, great service. Easy to get a cab, and the doormen were lovely.

July 14, 2015

Brant

United States of America

10

Exceptional

• Leisure trip

• Couple

• Deluxe Salon with One King Bed

• Stayed 3 nights

The design, service and comfort all were great.

June 30, 2015

Douglas

Bermuda

9.2

Wonderful

• Leisure trip

• Solo traveler

• Grand Deluxe Salon

• Stayed 4 nights

It was a great stay from the moment I checked in. The front desk staff was polite and courtesy. My room was fantastic on I high floor. The roof top bar is a beautiful place for a drink and the lobby bar is a lot of fun after the theater or dinner. I will be back at the Surrey for sure.

June 29, 2015

Anonymous

United Kingdom

8.3

Very good

• Leisure trip

• Solo traveler

• Grand Deluxe Salon

• Stayed 4 nights

Rooftop bar closed too early at 10:30.

Rooms were spacious and clean. Concierge very helpful with recommendations of cosmetic services as well as events and dining out.
Reception also most helpful upon checkout/in.

June 21, 2015

Anonymous

United States of America

7.5

Good

• Leisure trip

• Group of friends

• Deluxe Salon with Two Queen Beds

• Stayed 2 nights

Weather was cool still being mid June and they had turned off the heat! Returned to room temp of 62 degrees - they offered extra blankets but frankly I was not thrilled about paying that much money and having to hide under blankets to stay warm . Ultimately they brought in a space heater. Was very difficult to get through to anyone on the phone. For the money (I was willing to pay for a high service experience) - disappointing

Location; small boutique and exclusive feel; artistic theme throughout lobby and bar area

June 16, 2015

Uzma

United States of America

7.1

Good

• Business trip

• Couple

• Deluxe Salon with Two Queen Beds - Disability Access

• Stayed 2 nights

decor, dont like the young celebrity shots. should have been audrey hepburn, grace kelly, clark gable.....you get my drift

location

June 13, 2015

Asa

Sweden

8.3

Very good

• Family

• Deluxe Salon with One King Bed

• Stayed 4 nights

Bathroom with showercurtains in 5 star hotel! Breakfast and food not that great!

Rooftop! The park nearby!

June 2, 2015

Martin

United States of America

9.6

Exceptional

• Leisure trip

• Solo traveler

• Deluxe Salon with One King Bed

• Stayed 2 nights

Didn't get the Times I was promised

Housecleaning services were excellent. Great location for shopping, the Met, Central Park and restaurants

May 31, 2015

LuxLex

United States of America

9.6

Exceptional

• Solo traveler

• One-Bedroom Suite

• Stayed 2 nights

A little over priced.

I love being able to stay at the Surrey. It is such a pleasure each time I visit this hotel. The exquisite decor and their unique capturing of the elegant New York City charm is off the charts. I have stayed in many hotels in the area and The Surrey is always my number one choice. Solo, friends or with family. Also, the rooftop during the summer months is beautiful for a sunset cocktail.

May 25, 2015

Anonymous

United States of America

6.3

Pleasant

• Leisure trip

• Family

• Deluxe Salon with Two Queen Beds

• Stayed 3 nights

I ordered coffee (ONLY COFFEE) to be brought up to my room asap. as they remove the coffee from the lobby at 8:00am? (who does that? It should be there until 10am! (St.Regis keeps it there all day, and refreshes it.) 25 minutes later still no coffee, I had to cancel it. Some ridiculously loud test alarm went off for 15 minutes with a LOUD voice over and intercom throughout the hall. at 10:00am. AWFUL.

Front desk staff and luggage valet, very good

May 23, 2015

Anonymous

United States of America

7.9

Good

• Leisure trip

• Solo traveler

• Deluxe Salon with One King Bed

• Stayed 3 nights

Always love the Surrey, however, was very displeased to be disrupted in the middle of the night due to the smoke alarm that took two visits from the electrician to fix at 2:00 am in the morning. Was them unhappily awoken in the morning from the smell of grilling at 6:00 am on the morning.

May 10, 2015

Jesse

United States of America

9.6

Exceptional

• Leisure trip

• Family

• Deluxe Salon with Two Queen Beds

• Stayed 4 nights

Wifi, while free, was incredibly slow and nearly non functional. Would have also appreciated a Nespresso machine in the room, though Starbucks is less than 4 blocks away!

Wonderful location 1 block in from Central Park and a 10-15 minute walk to the hustle and bustle of 5th Ave, south of the park. This location has a very family oriented feel and is much less chaotic than other areas in the city.... Just perfect for those traveling with a small child. The staff did have a crib setup in the room upon our arrival, which was very convenient! Finally, the views from the 16th floor were just great!
The hotel itself has a Parisian feel, with its art inspired decor and ambiance. The rooms were very nice and comfortable and the shower was fantastic!

April 12, 2015

Altair

Brazil

9.6

Exceptional

• Leisure trip

• Family

• Deluxe Salon with One King Bed

• Stayed 6 nights

Could be a macro wave in the room

Quality of hotel and staff

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