The metro.net website is optimized for these browsers: Chrome, Firefox, and Internet Explorer 11 and above. Please update your browser for a better experience.

Overview

What Is “First/Last Mile”?

An individual’s trip is understood as the entire journey from origin to destination. Individuals may use a number of modes (types) of transport to complete the journey – they may walk, drive, ride a bicycle, take a train, or - in many cases - combine a number of modes. Bus and rail services often form the core of a trip, but users complete the first and last portion on their own. For example, they must first walk, bike, drive or roll themselves to and from the nearest station. This is referred to as the first and last mile of the user’s trip.

What is the First/Last Mile Strategic Plan?

The Plan is an approach for identifying barriers and planning and implementing improvements for the first/last mile portions of an individual’s journey. It provides an adaptable vision for addressing FLM improvements in a systematic way, and results in data and information to justify taking those actions. Examples of FLM improvements include the following: