(Inactive) Benvenuto Cafe Restaurant

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Benvenuto features a full juice bar with healthy additives like pure protein powder. If you’re looking for something to kick start you on an early morning, you can always stick to the traditional fresh brewed coffee from Benvenuto's coffee bar. Try their Zoop Soups, all freshly prepared using gourmet ingredients, or their healthy “make your own” salads that you can enjoy chopped or even spiced up with their tasty Fajita chicken.

If you’re in the mood to venture out, stay for some dessert! Benvenuto also has a great outdoor patio with attentive table service where you can enjoy specialty coffee drinks, like a hot Macchiato, and desserts, like crisp biscotti.

Slow delivery. They lie about it only taking 15 to 30. They should just be honest.

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Posted 4 years ago by William S.

Although the food itself deserves a higher rating, this restaurant receives only 2 stars because of the OUTRAGEOUSLY slow delivery service. I placed an order that claimed a "15-30 minute" delivery time. Exactly 60 minutes later I placed a call to the restaurant to inquire what was delaying the order - they claimed it would arrive within 5 minutes. However, the food did not arrive until a full hour and 45 minutes later. It tasted good, but I was so hungry at that point that anything would have tasted good.

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Posted 4 years ago by Sarah B.

Impossibly slow delivery. Consistently forget things in my order.

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Posted 4 years ago by Kelly N.

I used to love Benvenuto. Several times a week I would order their margherita pizza, which used to be amazing. Lately, however, there have been several problems.
First, the past three orders have been completely lacking basil--not a single leaf. Second, lately it has been very sloppy: the whole thing has been almost burnt, the crust has been uneven and broken up, and today all of the toppings slid off the pizza and to one side of the box.
Today they gave me a free soda (I don't drink soda) as if to apologize, but I'm certainly not ordering from here anymore. Very disappointing.

A little pricey, but good selection and solid quality; slowish delivery

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Posted 4 years ago by Simon K.

Cobb Salad was not as described. Didn't taste all that great either.

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Posted 4 years ago by Noly R.

Decent food, but this restaurant has NEVER been on time (I've ordered upwards of five times). I mentioned this to the restaurant today when I inquired about my late order; and they didn't offer (never have) to compensate for this, despite my request and reiteration that they are slow. Order if you want average food for 15 minutes over estimate.

Promised to deliver food within 15-30 minutes, it's been an hour and the food is still not here.

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Posted 5 years ago by Natalia K.

The food is good. Salads are good. Delivery is awful! They frequently screw up orders and don't confirm Seamless Web receipt until you call them, and they still have problems either forgetting to make your order or leaving something out. I didn't order from them for at least a year, and they haven't changed a bit. I've spoken to the manager numerous times and he seems like a really nice guy, but come on! 2 phone calls and 90 minutes for a salad and I'm only half a block away! It's too much of a hassle to order from them again. Do yourself a favor and order elsewhere.

Great portion, quick delivery, my food was still hot as it arrives. Will definitely order again.

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Posted 5 years ago by Anastasia B.

Completely lied about the time estimate, and 100% unapologetic about it. I will never order from here again.

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Posted 5 years ago by John R.

Just had to write a review to update on their delivery. I was worried about ordering because it sounds like they really had an issue with it. But I took a chance because the Positano omelette sounded so good (carmelized onions and goat cheese!). My food came in about a half an hour, and it was actually HOT when it arrived! And SO good. I also got the air-fried french fries. I had never even heard of these...but man, am I glad they exist. I will definitely order from here again. The only thing I didn't like is that fresh-squeezed orange juice is on the menu, yet wasn't available to order. What's up with that?

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Posted 5 years ago by Melissa G.

Decent food, but takes much longer than advertised.

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Posted 5 years ago by Joe G.

Generally good all around food. However, their create your own salads are top-notch. Generally extremely fast delivery times in my experience and quality customer service. I plan to re-order many more times..

Ordered a breakfast wrap and pita chips. Received potato chips instead, without any explanation.

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Posted 5 years ago by STEPHEN L.

lie about delivery times... more like 90mins

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Posted 5 years ago by Digvijay S.

If you want your food to come cold and over an hour after you ordered... then this restaurant is for you. Tried to give it a few chances, but the same result every time.

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Posted 5 years ago by Scott B.

food is great when you receive wat u actually ordered. Delivery time estimate is very skewed..if they say a half hour, that means an hour

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Posted 5 years ago by Galina V.

pizza was overdone, with dry crusty cheese, fries were very dry, and mashed potatoes may have come from a box. A disappointment overall.

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Posted 6 years ago by Benjamin W.

Terrible service. They screwed up our order and we called and asked them to fix it. They said they would then an hour and a half passed with no delivery. We called back, no answer. And again, no answer. Then called back the next day and they had no record of anything and refused to fix their mistake. Unbelievable. Will never order from them again.

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Posted 6 years ago by Adam B.

It always takes them awhile to deliver, they never arrive early so don't get your hopes up. This morning they gave me a bagel with cream cheese, not butter, which i ordered. I hate cream cheese. The upside is they have these 120 calorie huge rice crispy treats.

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Posted 6 years ago by Maria L.

Horrible quality and customer service. Ordered seafood bisque, got a vegetable soup and they argued that seafood bisque is supposed to taste like vegetables!

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Posted 6 years ago by Oksana Y.

15-30 minute estimated time and its now taken over an hour and still no food. restaurant simply said the delivery guy already left with no apologies whatsoever.

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Posted 6 years ago by Nirav S.

After a 2 hour wait – I will never order from here again.

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Posted 6 years ago by Cynthia P.

Never order from this restaurant. Despite the 15-30 minute delivery estimate, my food did not come for 1 hour and 20 minutes. I called the restaurant 2 times and was told it on its way and would be here in less than 10 minutes. Despite being late, and being out of some of the food I ordered, I was expecting the rest of my food to be decent. Boy was I wrong. The food was cold and inedible. The huevos rancheros consisted of 2 soggy, burned pieces of toast with eggs and something that looks, but did not taste like salsa on top. It was not what was described in the description and had to be trashed. Ultimately, I wish I had read the reviews before placing an order. So many people have had similar problems. I am shocked that they are allowed to remain on seamlessweb and that they have not been remove for the numerous misrepresentations and horrible service.

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Posted 6 years ago by Marissa A.

Order took about an hour longer than it should have to arrive. When it came, the additions and special requirements had not been noted whatsoever and the drinks we ordered were incorrect. Not to mention the fly in my potato chips. Not cool.

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Posted 6 years ago by Kari T.

this was the worst place I've ordered from in Seamless web! Took two hours to get and then of course the panini was cold and the chips were wrapped in saran wrap, as if they pulled a hand full out of a big bag and sent along and then they were stale. When I called to see why my order was taking so long I got attitude from person on phone. The delivery guy didn't bring a pen and acted like I should have known to bring a pen with me the door. Below average food, and horrible service. Beware.

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Posted 6 years ago by Joanna M.

It took them 1 hour and 37 minutes to deliver an order on a Wednesday night! That sets a record!!!!!

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Posted 6 years ago by Alex L.

Burger was delicious, drink was gross

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Posted 6 years ago by Nancy M.

Unbelievable. Delivery time over 1.75 hours. Pathetic, what kind of a business is this? Called twice, both times they told me delivery guy was on his way. Waited 20 minutes to call back the first time. Told me 5 minutes the second time, and it took another 35 mimutes.

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Posted 7 years ago by David G.

Fresh food and very quick delivery. Create your own salad is great!

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Posted 7 years ago by Shira B.

After waiting 90 minutes, the delivery man handed me the worst meal I've ever had. The avocados had liver spots & the lettuce was soggy and brown. The French fries were old, stale, and tasted like lightly salted cardboard. Before trashing my order, I gave it to my dog. He was also unimpressed. People in prison deserve better.

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Posted 7 years ago by Justin W.

Order placed over 1.5 hours ago still hasn't turned up... Will never order from here ever again.

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Posted 7 years ago by Iain N.

Delicious, fresh make-your-own salads with high quality ingredients, and perfect proportions every time.

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Posted 7 years ago by Lottie H.

Took an hour and a half for them to deliver the food. Called the restaurant twice and they said "I'll call you back in a minute each time," yet I never received a call.
Worst service I've ever encountered on Seamless.

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Posted 7 years ago by Chris V.

If I could rate this place a Zero I would. I placed my order at 656 I received my order at 815 well beyond the estimated time. When I called the person who answered the phone said they would call me right back when he figured out what was going on. I never received a phone call and 10 min later the delivery man came. When he delivered the food no apology nothing...All the items I ordered were cold as if they were sitting outside for hours. Horrible experience and I am sad that I wasted my money on this place.

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Posted 7 years ago by andrew m.

Food was undercooked and cold, arrived over an hour late. Worst Seamless order ever.

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Posted 7 years ago by Keith P.

Worst meal I ever had!

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Posted 7 years ago by Amanda W.

cajun air fries are yum for healthy fries! whole wheat pizza is delish

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Posted 7 years ago by Lauren R.

The food arrived with chunks of chicken in the pasta after I specifically said if there is any meat in this sauce, please call me and I will choose another entree. The sauce had dripped all over the inside of the bag so I had to spend 10 minutes wiping off the juice container and my hands and taking out the chicken. The carrot cake I ordered was not included. This was an awful, awful experience. I will never order from there again. Not to mention, I couldn't understand a word the delivery person was saying.

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Posted 7 years ago by Afiya J.

fresh juice is great

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Posted 7 years ago by falon B.

1.10 minutes delivery!

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Posted 7 years ago by John G.

HORRIBLE service! estimate is 15-30 minutes and 1.5 hours later the food is not here. DO NOT ORDER from this place if you care about when you will be eating.

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Posted 7 years ago by Daniel M.

Fantastic salads -- great selection of items and very fresh.

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Posted 7 years ago by Gavin K.

waited an hour and still nothing

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Posted 7 years ago by TODD K.

food still hasn't arrived. its been an hour an a half.

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Posted 7 years ago by Lucy M.

I don't know how the food is, because I have been waiting more than 2 hours for it to be delivered. The man I have been speaking with has been unhelpful and rude. The Seamlessweb staff has been great but can't do much to fix these problems with delivery and rudeness on the part of this restaurant.
I gave the restaurant one star based on horrible service.

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Posted 7 years ago by Amanda R.

My large chicken noodle soup was very small and had no noodles, and they forgot I asked for milk in my tea.

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Posted 7 years ago by Stefanie P.

15-30 min delivery time turned into 2 hrs

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Posted 7 years ago by chris s.

Worst delivery service in Tribeca.

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Posted 7 years ago by Robyn R.

This place gets ZERO stars. I waited an hour and fifty minutes for a salad when their estimated delivery time was fifteen minutes to thirty minutes. This place deserves to go out of business.

after estimating 15-30 minutes delivery time, food took over an hour and a half to arrive. when it finally arrived the food was cold, and the smoothie was entirely melted. we had to send the food back.

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Posted 7 years ago by Talia M.

Create your own salad is a good deal. Delivery took 45 mins and they were 23 blocks away from me so I don't think that's bad at all.

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Posted 7 years ago by Kathryn T.

I was never disappointed with the quality of food.

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Posted 7 years ago by Gopi V.

AVOID by all means necessary, if you have to starve yourself to death, do it. just dont eat here. the most bland food, that comes to you cold and soggy, with a minumum delivery time of an hr and fifteen minuted, trust me its way, way not worth the trouble.

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Posted 7 years ago by Fawaz A.

I was really disappointed with Benvenuto Cafe. Their estimate delivery time is 15-30 minutes and my meal took an hour and a half to arrive. When it did, not only was my egg sandwich cold (imagine eating cold eggs and cheese on a soggy bun, a complete waste of 5 dollars) and my salad was complete mush, soggy and disgusting. I will never order from them again. If you cannot deliver to my area in a timely manner THEN DON'T CLAIM TO.

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Posted 7 years ago by Emily G.

First off, the delivery took OVER AN HOUR when they project a short 15-30 min delivery time. Secondly, once the food was delivered, I dived in because I was starving. Too bad everything was cold. I understand that my food might not be piping hot, but come on. It should at least be warm. Yeah, mine was cold. So not only did my pizza taste as if it had been in the fridge over night, the stuffed baked potato I ordered seriously looked like vomit in a pan. Gross! Rather than being a normal baked potato filled with broc and cheese, the to-go pan contained a heap of what looked like potato "scrap pieces" scattered with a few freezer burned pieces of broc. You read correctly, freezer burned. You would think they would at least use real vegetables, not frozen and rotten tasting ones. Maybe other locations are better, but if I were you, I would avoid this restaurant!

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Posted 7 years ago by L. Simone B.

Really good quality food at a decent price. And everyone who works here is really nice and fast. Thanks!

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Posted 8 years ago by Aubrey M.

Great food. The whole wheat pizza w/ organic mozzarella is to die for.

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Posted 8 years ago by Yohayna M.

Delivery guy did not speak english and had to spend 30 minutes trying to find him. Would have been faster to drive there and get it myself. Terrible service.

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Posted 8 years ago by Brandon H.

I love the food!

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Posted 8 years ago by monica e.

Good ribs, though everything else has been run of the mill diner fare. The low star rating is for the fact that substitutions (usually with lower value items) are often made without an ask, first, and that delivery takes 2-3 times longer than advertised.

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Posted 8 years ago by justin s.

Great breakfast. Pancakes and eggs were still warm when they arrived.

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Posted 8 years ago by Claudia R.

Delivery took more than twice as long as indicated

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Posted 8 years ago by BORIANA T.

Wait time was way in excess of advertised time for delivery, more than once. Totally lame food on top of it.

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Posted 8 years ago by Akhil U.

Chicken Noodle soup is AWESOME. Not your average pail yellow water with carrots and egg noodles. It was well seasoned, good pasta noodles, actually had chicken, and was just delicious.

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Posted 8 years ago by Tara L.

Took over an hour for delivery!!!!

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Posted 8 years ago by Jodi F.

Pan seared tuna salad with the asian sesame dressing is freakin GOOD.

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Posted 8 years ago by Daniel L.

our office calls this the Magical Salad Place

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Posted 8 years ago by Kelly K.

Good food service not so good. They forget orders and when you call it takes them at least an hour to re-deliver to correct their mistake.......

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Posted 8 years ago by Maria G.

The panini was very good, and the salad that I ordered with my meal was fresh with a nice dressing, though the portion was pretty small for the price.
My only complaint is the service. It took over an hour for my food to be delivered on a Tuesday night, even though the stated wait time was 20-35 minutes. They also gave us the wrong desert order. The food is good though, as long as you don't mind a long wait.

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Posted 8 years ago by Stephanie B.

Excellent sandwiches. What more do you want?

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Posted 8 years ago by Matt L.

A bit pricey but the bolognese is delicious, and the pizza is a little heavy but also very tastey. My favorite thing on seamless so far!

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Posted 8 years ago by Asher R.

Amazing, tasty food with only the freshest ingredients. I love their pasta dishes and their salads. Their soups are great too. I don't think you can go wrong at this place. Customer service is excellent. I live in the Lower East Side and I'm so glad they deliver all the way down here. In my experience (after eight years of living downtown) nothing else around here comes close to them for quality in their price range.

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Posted 8 years ago by John P.

The PANINIS HERE ARE flat out amazing !!!

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Posted 9 years ago by Kara P.

Fast, refreshing, and delicious juices. We ordered the "make your own juice" selections in a 24oz size... huge!! You can add all kinds of suppliments to them, too.

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Posted 9 years ago by Lindsey T.

Good quality ingredients, lots of choices, fast delivery, would get 5 stars if they were open later - they seem to close pretty early.

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Posted 9 years ago by Tara P.

wrong pasta, noodles overcooked and soggy. Lettuce with burger was old and soggy. Meat was cooked well when we ordered medium. Will not order from again

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Posted 9 years ago by michael t.

Food took over an hour and a half to be delivered and it was cold by the time we got it

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Posted 9 years ago by Gregory C.

Great & fresh panini (with brie), old desserts.

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Posted 9 years ago by Hannah L.

great, great, great! :)

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Posted 9 years ago by ALLISON O.

The Quesadilla was amazing!!! Good food.

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Posted 9 years ago by shelby b.

Very good eggplant parm! not breaded!

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Posted 9 years ago by Davina A.

Delivery took 90 minutes. When it arrived, it was cold. The burger was also overcooked.

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Posted 9 years ago by Rondal E.

Good food. We always order here and it comes fast and hot. Sandwiches are great and the pasta is "to die for". This is the place for your red sauce fix.

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Posted 9 years ago by Billie W.

The food is okay but the delivery time is EXTREMELY long. It is definitely more than what they put on the confirmation e-mail. Last time they told me that the waiting time was between 35 and 50 mins. I got my food after 1 hour and 30 mins.

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Posted 10 years ago by Guang Z.

I was astonished that the food took 2 hours to get to me and it was freezing cold AND microwaveable meals are better!

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Posted 10 years ago by Lauren P.

Not great food, delivery took forever. I wouldn't recommend to anyone EVER.

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Posted 10 years ago by Rachel W.

the Wild Bill Meatloaf hero sandwich is fantastic! The cheese Air Fries rock too!
Definitely a great restaurant with really great fresh food! Highly recommended for
gourmet lunches, salads and pizzas.

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Posted 10 years ago by Kristen H.

I ordered two things. They got both wrong and delivery was two hours late.

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Posted 10 years ago by Gregory A. F.

The food was pretty good but it took 1.5 hours for me to recieve it. Their posted delivery times arer off. I called because it was an hour since I ordered and they told me the food left and will be there any minute. It took another 30 mins.

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Posted 10 years ago by Ricardo M.

Extremely slow delivery..took over 2 hours!! If you want your food fast, do NOT order from here!

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Posted 10 years ago by Sukanya B.

Food took almost 2 hours to deliver. I called 4 times and each time was told food will be there in 10 minutes. Food was cold & soggy. The delivery person looked like he went through a gauntlet to get to my apartment. He was filthy! I never did taste the food. Terrible!

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Posted 10 years ago by Josh L.

great

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Posted 10 years ago by Sandra J.

Horrible delivery schedule...no accountability.

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Posted 10 years ago by VIVEK J.

Great, pasta is much better then you will expect

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Posted 10 years ago by Michael K.

I loved it. Three stars does not reflect the true quality of the food.

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Posted 10 years ago by Patricia R.

Their soups are made from scratch daily, and the sandwich and salad fixings are always fresh! Our offices are really far from them, but the fact that they deliver almost anywhere is a godsend, coz I have yet to taste a better soup or get tastier sandwiches anywhere else! -G. Rainy

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Posted 10 years ago by Genevieve R.

AWESOME lobster bisque.

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Posted 10 years ago by Lisa H.

Nice salads, delivery just takes a very long time

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Posted 10 years ago by Henning V.

Fantastic for breakfast! The bacon and cheese omlette with grits is recommended. The fresh squeezed OJ was very good. Service speedy and friendly as well.

Only select user reviews are published on Seamless. All user-submitted ratings contribute to (Inactive) Benvenuto Cafe Restaurant's overall Seamless rating, but we manually screen all reviews and only publish those that are relevant and helpful. Tips for getting your review published »