The room went silent. Anxiety slowly built. No, more accurately, it mushroomed to fill all the crevices and corners of the small room.

The client carefully announced that one of their goals to achieve in the collaborative approach was to apologize for an action they had taken some time ago. The apology was ready to be presented.

Making an apology is more than stating an interest or acknowledgment of a value held close. The client had long known that this single action had a pervasive impact on the marriage. Fear and shame had led to panic and an inability to come forward with at least an explanation of what occurred and why. Wanting a future relationship with their children was the driving motive to throw aside feelings of disgrace and apologize for past actions.http://ow.ly/smOLl