Issue 1: Rich media content doesn't appear if RealPlayer is installed

The RealPlayer functionality, Downloading & Recording, has compatibility issues with Flash Player 11.3. If RealPlayer is installed, Flash Player content does not appear. YouTube provides an error message when you try to watch a video.

As a workaround, do the following:

Start RealPlayer.

Click the RealPlayer icon in the upper-left corner and select Preferences.

Select Download & Recording in the left menu and deselect Enable Web Download & Recording for These Installed Browsers option.