If you work in an industry such as transportation or healthcare – where human involvement is critical – you have probably heard people talk about ‘the human factor’. This elusive term is rarely defined, but people often refer to reducing it, or perhaps mitigating it. … Continue reading →

In Kurt Vonnegut’s dystopian novel ‘Player Piano’, automation has replaced most human labour. Anything that can be automated, is automated. Ordinary people have been robbed of their work, and with it purpose, meaning and satisfaction, leaving the managers, scientists and … Continue reading →

Most of us in democratic countries would hate to see the rise authoritarianism. When we hear about authoritarian regimes around the world, we feel lucky not to live there. We know that people do not thrive under authoritarianism, where high levels of … Continue reading →

In May 2013, Edition 5 of the Diagnostic and Statistical Manual of Mental Disorders (DSM-5) was published by the American Psychiatric Association. According to the American Psychiatric Association, the DSM handbook establishes consistent and reliable diagnoses that can be used … Continue reading →

Many involved in human-centred design (ergonomics, human factors, UX, interaction design, etc) have an internal or external consulting role. Much of the time is spent thinking about task/interaction design, user interfaces, work environment, and many technical and project management issues. … Continue reading →

Human factors and humanistic psychology are two human disciplines that emerged from adversity during the same era (1940s and 1950s). Both focus on the human, and should have a lot in common. In some fundamental ways they do, but the … Continue reading →