Request Housing

I really enjoy knowing I have you guys as part of “my team” when it comes to working with our policyholders.

Property Claims Specialist, Large Loss – Columbus, OH

Since I started using Temporary Accommodations, I’ve been very pleased with the communication and convenience provided by your company. My customers are contacted very quickly and are kept in the loop throughout the process. If any extensions are needed the online link provided via email allows me to quickly and easily provide authorizations to give our customers a seamless claim experience.

Sr. Property Field Adjuster – Winston-Salem, NC

TA is my go-to agency for placement because I know the customer service will always be the highest level we expect and that our customers are taken care of. It’s always a benefit to have a direct contact and know that I can trust that everything will be handled without exception.

Georgia Property Claims Manager – Duluth, GA

Today—I called and checked on some extensions and status of some new move ins. I asked Jackie about an old invoice and the balance due. She quickly did the math, advised me of the balance due and said she would have that right over to me. Done, and now its paid!

Claims Specialist – Virginia Beach, VA

Ashley has literally gone above and beyond on this claim. She has met each challenge (and there have been many) with a smile and determination to get it done and do it right. Her customer service has exceeded my expectations. She is a stellar representative for TA!

Property Adjuster – Phoenix, AZ

My insured was very appreciative of all the work TA did for her. She said you did a fantastic job communicating and following up with her and started tearing up as she told me. Please let everyone in your office and on your team know that I am very appreciative for all your assistance during the wildfire claims in Norther California!

Field Adjuster – Dallas, TX

You guys do a great job! I know what to expect with your staff. Your staff always answers the phone and always handles any problems that arise. I like the way your invoices read also. Keep it up!

TA ClaimTrak™ Secure Portal

Imagine if technology could provide you with better visibility into your temporary housing claims. You’d have the decision-making power you need to achieve the best possible outcomes and greatest policyholder satisfaction on each and every assignment.

With our TA ClaimTrak portal, it can. With real-time claim information and financial data, along with exciting and useful features and functionality―and ultimately more visibility and transparency into your claims―the temporary housing process has never been clearer or easier to manage.

Key Features/Functions:

Get 24/7/365 secure access to real-time claim information

Increase ALE budget and/or reassign claims at any time

Hold extension requests when the next steps are not yet clear

Add housing to an existing claim (even if inactive)

Quickly grant account access to colleagues for back up support

Gain multi-adjuster/team level visibility via Manage Users tool

Monitor spend, invoices, and housing distribution by region

Use as a temporary housing training tool for new adjusters

Identify contractor trends/delays and other performance drivers

Acquire key learnings to share out with teams/leadership

How TA ClaimTrak Benefits to you:

Intuitive, easy to use tools with little or no learning curve

With timely updates, provides peace of mind that things are getting done

Minimizes mistakes, duplication of efforts and overall service costs

Gives you more time to focus on work activities you feel are most value added