Payment options

Payment options

For your convenience, UCHealth accepts a variety of payment alternatives, including online guest pay, My Health Connection bill pay, pay by phone, Visa®, MasterCard®, American Express®, Discover®, personal checks, money orders, and cash (at the cashier’s office only). Note: Please do not send cash through the mail. To protect you, cash will only be accepted in person at the cashier’s office and you will be given a receipt.

We understand that each patient has different financial needs and we have a variety of options for you to explore.

In each of the following options, information is provided for you to identify the best financial need for your personal situation. We are here to provide resources and understand your needs.

Quick Pay

Payment plans

Each of our facilities and our providers offer payment plans. Payment plan eligibility and terms are based off the balance(s) on the account(s). Please visit My Health Connection, as patients have the ability to establish a payment plan. If you would like to speak with someone, you can always give us a call.

Auto pay

UCHealth offers an auto-pay option. Patients can set up auto pay in My Health Connection for an established payment plan.

If your payment plan is overdue when you establish auto pay, you will be debited for all past due amounts.

Medicaid

Medicaid is a health assistance program financed by federal, state, and local taxes to help pay hospital and medical costs for persons of low income.

You can visit Medicaid.gov or Colorado.gov and learn more about this program as well as identify if you may be eligible. Income guidelines and the application process are available on the websites mentioned.

Financial assistance

Colorado Indigent Care Program (CICP)

The UCHealth Hospitals participate in the Colorado Indigent Care Program.

The Colorado Indigent Care Program (CICP) provides discounted health care services to low-income people and families. CICP is not a health insurance program. Discounted health care services are provided throughout Colorado by hospitals and clinics that participate in the CICP.

To be considered for CICP:

The date of service and/or the last insurance payment date must be within 90 days from the application date.

The patient must have already applied for and been denied by Medicaid.

You can visit Colorado.gov and learn more about this program as well as identify if you may be eligible. Income guidelines and the application process are available on the website.

You can also contact one of our CICP financial counselors by selecting the appropriate contact number below:

UCHealth is committed to caring for our patients, regardless of their financial circumstances. We work hard to help address patient’s financial responsibilities in a way that is sensitive and fair to their circumstances.

Per Colorado State Senate bill 12-134, uninsured patients who meet eligibility requirements are qualified to be screened for Financial Assistance. CICP (Colorado Indigent Care Program) and Medicaid recipients do not qualify for this program. If you are an uninsured patient and need assistance with your medical bill, please call our Customer Service Department.

To be considered for Financial Assistance:

Patients have 240 days from their original statement date to apply for Financial Assistance.

The patient must have already applied for and been denied by Medicaid and CICP.