The other night, my nine-year-old daughter (who is, of course, the most tech-savvy person in the house), introduced me to a new Amazon Alexa skill.<p>“Alexa, start a conversation,” she said.<p>We were immediately drawn into an experience with new bot, or, as the technologists would say, “conversational …

Predicting the future is hardly a precise science, but it's possible to identify macro trends by paying close attention to what's happening in an industry.<p>Predicting the future is hardly a precise science, but it's possible to identify macro trends by paying close attention to what's happening in …

Great leadership works everywhere and with teams of all sizes<p>Over the course of my career, I must have spent over 3000 hours reading leadership books, attending training sessions, and studying leadership. From this I learned a lot of things which have worked, many that didn't and several I should …