To set up the records yourself, these are the records to add. Note that your verification record and MX record are unique to your domain. To set them up, you'll need to get and use a specific "token" value for your domain. The steps below explain how to do that.

Important

The exact name of the boxes or fields you type or paste the information into, to create each type of DNS record, are different for each DNS host. Your DNS host may have Help on their website to assist you in mapping the instructions we show here to the exact fields on their website. Remember to check to see if we have step-by-step instructions for your DNS host in Create DNS records for Office 365. > Some DNS hosts don't let you create all of the required record types, which causes service limitations in Office 365. If your domain's host doesn't support SRV, TXT, or CNAME records, for example, we recommend that you transfer your domain to a DNS host that does support all required records. For a fast, automated process setting up with Office 365, we recommend that you transfer your domain to GoDaddy.

Note

Typically it takes just a few minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Find and fix issues after changing your domain name or DNS records.

Add a TXT or MX record for verification

Note

You will create only one or the other of these records. TXT is the preferred record type, but some DNS hosting providers don't support it, in which case you can create an MX record instead.

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note

This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later, if you like.

Find the area on your DNS hosting provider's website where you can create a new record.

Sign in to your DNS hosting provider's website.

Choose your domain.

Find the page where you can edit DNS records for your domain.

Create the record.

Depending on whether you are creating a TXT record or an MX record, do one of the following:

If you create a TXT record, use these values:

Record Type

Alias or Host Name

Value

TTL

TXT

Do one of the following: Type @ or leave the field empty or type your domain name.

**Note:**Different DNS hosts have different requirements for this field.

MS=ms XXXXXXXXNote: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365. How do I find this?

Set this value to 1 hour or to the equivalent in minutes ( 60 ), seconds ( 3600 ), etc.

If you create an MX record, use these values:

Record Type

Alias or Host Name

Value

Priority

TTL

MX

Type either @ or your domain name.

MS=ms XXXXXXXX **Note:**This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365. How do I find this?

For Priority, to avoid conflicts with the MX record used for mail flow, use a lower priority than the priority for any existing MX records. For more information about priority, see What is MX priority?

Set this value to 1 hour or to the equivalent in minutes ( 60 ), seconds ( 3600 ), etc.

Save the record.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add MX record to route email

Add an MX record so email for your domain will come to Office 365. When you update your domain's MX record, all new email for anyone who uses your domain will now come to Office 365. Any email you already have will stay at your current email host, unless you decide to migrate email and contacts to Office 365 to Office 365.

Task

Find the page where you can create records for your domain.

Sign in to your DNS host's website.

Choose your domain.

Find the page where you can edit DNS records for your domain.

The MX record you'll add includes a value (the Points to address value) that looks something like this: <MX token>.mail.protection.outlook.com, where <MX token> is a value like MSxxxxxxx.

The MX record you'll add includes a value (the Points to address value) that looks something like this: <MX token>.mail.protection.outlook.de, where <MX token> is a value like MSxxxxxxx.

If you have Mobile Device Management (MDM) for Office 365, then you must create two additional CNAME records. Follow the procedure that you used for the other four CNAME records, but supply the values from the following table. > (If you do not have MDM, you can skip this step.)

Record Type

Host

Points to

TTL

CNAME (Alias)

enterpriseregistration

enterpriseregistration.windows.net

1 hour

CNAME (Alias)

enterpriseenrollment

enterpriseenrollment.manage.microsoft.com

1 hour

Important

If you have Mobile Device Management (MDM) for Office 365, then you must create two additional CNAME records. Follow the procedure that you used for the other four CNAME records, but supply the values from the following table. > (If you do not have MDM, you can skip this step.)

Record Type

Host

Points to

TTL

CNAME (Alias)

enterpriseregistration

enterpriseregistration.microsoftonline.de

1 hour

CNAME (Alias)

enterpriseenrollment

enterpriseenrollment-s.manage.microsoft.com

1 hour

Add a TXT record for SPF to help prevent email spam

Important

You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values.

On your DNS host's website, edit the existing SPF record or create a new TXT record for SPF.

You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values.

On your DNS host's website, edit the existing SPF record or create a new TXT record for SPF.

You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values.

On your DNS host's website, edit the existing SPF record or create a new TXT record for SPF.

Add two SRV records

On your DNS host's website, you'll create two new SRV records, typically one at a time. That is, after you add the first SRV record at the website, choose to create another SRV record.

In the boxes for each new record, type or copy and paste the following values. (See the notes below for creating SRV records when your DNS host doesn't have all of these as separate fields.)

Record Type

Name

Target

Protocol

Service

Priority

Weight

Port

TTL

SRV (Service)

@ (Or leave blank, if @ is not allowed)

sipdir.online.lync.com

_tls

_sip

100

1

443

1 hour

SRV (Service)

@ (Or leave blank, if @ is not allowed)

sipfed.online.lync.com

_tcp

_sipfederationtls

100

1

5061

1 hour

Note

For Name: If your DNS host doesn't allow setting this to @, leave it blank. Use this approach only when your DNS host has separate fields for the Service and Protocol values. Otherwise, see the Service and Protocol notes below.

For Service and Protocol: If your DNS host doesn't provide these fields for SRV records, you must specify the Service and Protocol values as the record's Name value. (Note: Depending on your DNS host, the Name field might be called something else, like: Host, Hostname, or Subdomain.) To set up the combined value, you create a single string, separating the values with a dot. For example: Name: _sip._tls

For Priority, Weight, and Port: If your DNS host doesn't provide these fields for SRV records, you must specify them as the record's Target value. (Note: Depending on your DNS host, the Target field might be called something else, like: Content, IP Address, or Target Host.) To set up the combined value, you create a single string, separating the values with spaces and ending with a dot. The values must be included in this order: Priority, Weight, Port, Target. For example: Target: 100 1 443 sipdir.online.lync.com.

Variation for Priority, Weight, and Port: Some DNS hosts provide some, but not all, of the required fields separately. For these DNS host sites, specify the values that aren't shown separately as a combined string, in order, for the record's Target value. (Note: Depending on your DNS host, the Target field might be called something else, like: Content, IP Address, or Target Host.) To set up the combined value, you create a single string for the fields that aren't shown individually, separating the values with spaces. The values must be included in order , leaving out the values that have separate fields available: Priority, Weight, Port, Target. For example, when Priority has a separate field, concatenate only the Weight, Port, and Target values: Target: 1 443 sipdir.online.lync.com

For TTL: Set this value to 1 hour or to the equivalent in minutes ( 60 ), seconds ( 3600 ), etc.

When you've finished, save the records.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

On your DNS host's website, you'll create two new SRV records, typically one at a time. That is, after you add the first SRV record at the website, choose to create another SRV record.

In the boxes for each new record, type or copy and paste the following values. (See the notes below for creating SRV records when your DNS host doesn't have all of these as separate fields.)

Record Type

Name

Target

Protocol

Service

Priority

Weight

Port

TTL

SRV (Service)

@ (Or leave blank, if @ is not allowed)

sipdir.online.lync.de

_tls

_sip

100

1

443

1 hour

SRV (Service)

@ (Or leave blank, if @ is not allowed)

sipfed.online.lync.de

_tcp

_sipfederationtls

100

1

5061

1 hour

Note

For Name: If your DNS host doesn't allow setting this to @, leave it blank. Use this approach only when your DNS host has separate fields for the Service and Protocol values. Otherwise, see the Service and Protocol notes below.

For Service and Protocol: If your DNS host doesn't provide these fields for SRV records, you must specify the Service and Protocol values as the record's Name value. (Note: Depending on your DNS host, the Name field might be called something else, like: Host, Hostname, or Subdomain.) To set up the combined value, you create a single string, separating the values with a dot. > For example: Name: _sip._tls

For Priority, Weight, and Port: If your DNS host doesn't provide these fields for SRV records, you must specify them as the record's Target value. (Note: Depending on your DNS host, the Target field might be called something else, like: Content, IP Address, or Target Host.) To set up the combined value, you create a single string, separating the values with spaces and ending with a dot. The values must be included in this order: Priority, Weight, Port, Target. > For example: Target: 100 1 443 sipdir.online.lync.de.

Variation for Priority, Weight, and Port: Some DNS hosts provide some, but not all, of the required fields separately. For these DNS host sites, specify the values that aren't shown separately as a combined string, in order, for the record's Target value. (Note: Depending on your DNS host, the Target field might be called something else, like: Content, IP Address, or Target Host.) To set up the combined value, you create a single string for the fields that aren't shown individually, separating the values with spaces. The values must be included in order , leaving out the values that have separate fields available: Priority, Weight, Port, Target. > For example, when Priority has a separate field, concatenate only the Weight, Port, and Target values: Target: 1 443 sipdir.online.lync.de

For TTL: Set this value to 1 hour or to the equivalent in minutes ( 60 ), seconds ( 3600 ), etc.

When you've finished, save the records.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

On your DNS host's website, you'll create two new SRV records, typically one at a time. That is, after you add the first SRV record at the website, choose to create another SRV record.

In the boxes for each new record, type or copy and paste the following values. (See the notes below for creating SRV records when your DNS host doesn't have all of these as separate fields.)

Record Type

Name

Target

Protocol

Service

Priority

Weight

Port

TTL

SRV (Service)

@ (Or leave blank, if @ is not allowed)

sipdir.online.partner.lync.cn

_tls

_sip

100

1

443

1 hour

SRV (Service)

@ (Or leave blank, if @ is not allowed)

sipfed.online.partner.lync.cn

_tcp

_sipfederationtls

100

1

5061

1 hour

Note

For Name: If your DNS host doesn't allow setting this to @, leave it blank. Use this approach only when your DNS host has separate fields for the Service and Protocol values. Otherwise, see the Service and Protocol notes below.

For Service and Protocol: If your DNS host doesn't provide these fields for SRV records, you must specify the Service and Protocol values as the record's Name value. (Note: Depending on your DNS host, the Name field might be called something else, like: Host, Hostname, or Subdomain.) To set up the combined value, you create a single string, separating the values with a dot. > For example: Name: _sip._tls

For Priority, Weight, and Port: If your DNS host doesn't provide these fields for SRV records, you must specify them as the record's Target value. (Note: Depending on your DNS host, the Target field might be called something else, like: Content, IP Address, or Target Host.) To set up the combined value, you create a single string, separating the values with spaces and ending with a dot. The values must be included in this order: Priority, Weight, Port, Target. > For example: Target: 100 1 443 sipdir.online.partner.lync.cn.

Variation for Priority, Weight, and Port: Some DNS hosts provide some, but not all, of the required fields separately. For these DNS host sites, specify the values that aren't shown separately as a combined string, in order, for the record's Target value. (Note: Depending on your DNS host, the Target field might be called something else, like: Content, IP Address, or Target Host.) To set up the combined value, you create a single string for the fields that aren't shown individually, separating the values with spaces. The values must be included in order , leaving out the values that have separate fields available: Priority, Weight, Port, Target. > For example, when Priority has a separate field, concatenate only the Weight, Port, and Target values: Target: 1 443 sipdir.online.partner.lync.cn

For TTL: Set this value to 1 hour or to the equivalent in minutes ( 60 ), seconds ( 3600 ), etc.

When you've finished, save the records.

Note

Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

More about updating DNS records

If you know how to update DNS records at your domain's DNS host, use the Office 365 DNS values to edit records at your domain's DNS host, for example, to set up an MX record or SPF record. Find the specific values to use by following these steps, or view them in the domains setup wizard as you step through it.