Privacy policy

This privacy policy explains our data processing practices, how we comply with applicable data protection laws, and your options regarding the way in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing, please contact us at enquiries@trowers.com

Trowers & Hamlins are a data controller for the purposes of the UK Data Protection Act 1998 and the Malaysian Personal Data Protection Act 2010. We are registered with the UK Information Commissioner's Office and with the Malaysian Personal Data Protection Commission.

Contacts database

Trowers & Hamlins is committed to safeguarding the privacy of contacts held on its Contacts Database.

The information we collect

Data is collated from various sources, including:

contacts made by employees during the course of their business

information arising from the application forms on our website

lists bought from reputable data houses and used according to their rules

requests from individuals to be added to our lists

responses to invites to seminars and other events

How we use this information

Information about you is held on our contacts database. You may at any time request to see and amend this data; if you would like to do so, please contact enquiries@trowers.com, or write to Head of Marketing, 3 Bunhill Row, London, EC1Y 8YZ. Information is used for mailing 'know how', invites to events, and for collating general marketing information for strategic purposes. If information is used for the latter purpose, it will be used in such a manner that your anonymity is guaranteed on an external basis. Internally, all our employees and any third parties we engage to process your personal information are obliged to respect the confidentiality of your information.

You are allocated to mailing lists according to either a) your own requests or b) our belief as to which of our services would be of relevance and importance to you.

At the bottom of every mailing we send out, we offer you the opportunity to opt out of any future mailings of that type, or indeed, request to be completely removed from our contacts database. Please see the privacy wording at the end of each individual mailing for specific details.

Once a year we will send a letter to all contacts on our contacts database giving the option to be removed from this database. You may also request to be removed from this database at any time by contacting enquiries@trowers.com, or write to Head of Marketing, 3 Bunhill Row, London, EC1Y 8YZ.

Third parties

On occasion we will host an event jointly with a third party. We will only release your details to that third party on the basis of them conducting a specific and singular mailing. They will be requested to sign a contract indicating their understanding of our privacy policy and their commitment to use your details in accordance with the principles of the Data Protection Act 1998 and other applicable laws, and will be considered a data controller for the purpose of that particular mailing. Where you respond directly to the third party you will be deemed to be giving your consent to their continued use, as a data controller, of your details. Where we undertake administration of joint events any individual from the third party's mailing list will be added to our contacts database and may in future receive relevant mailings from us. In this case, all mailing information will be treated as detailed above.

Website

Trowers & Hamlins is committed to safeguarding the privacy of visitors to its website.

The Information we collect

You are not required to provide any personal information on the public areas of this website. However, you may choose to do so by completing the application forms on various sections of our website, including:

careers

publications

seminars

How we use this information

We will only use the information you provide to us on these sections of the website in order to process the relevant application form. Please see the privacy wording on the relevant form for a more detailed explanation of how your information will be used. Data will be held on our contacts database.

Please note that in order to process your application form we may on occasion be required to share your information with Trowers & Hamlins offices and branches and our associated firms around the world and any third parties who provide services on our behalf. In relation to any other third parties we will only disclose your information where you have given your consent or where we are required to do so by law, or where it is necessary for the purpose of, or in connection with legal proceedings or in order to exercise or defend legal rights.

Cookies

We use cookies on our website so that we can track how users navigate through our site, in order to enable us to evaluate and improve our site. We use this information to compile statistical data on the use of our website. Information obtained is used on an anonymous, aggregated basis and you cannot be identified from this.

To find out more about cookies and how we use them please read our cookies policy.

Security

We use up-to-date data storage and security techniques to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss. All our employees and any third parties we engage to process your personal information are obliged to respect the confidentiality of your information.

Other websites

Our website may contain links to other websites outside our control and which are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Your rights

You have the right to apply for a copy of the information we hold about you and to have any inaccurate information about you corrected. Please contact Head of Marketing, 3 Bunhill Row, London, EC1Y 8YZ.

Malaysia Personal Data Protection Act 2010 Notice

In accordance with the Malaysian Personal Data Protection Act 2010 this policy explains our data processing practices, how we comply with the Personal Data Protection Act 2010 and your options regarding the way in which your personal data is used. Under the Personal Data Protection Act 2010, we are required to ensure the accuracy of and provide you access to your personal information to make any changes to it. You may at any time request to see and amend this data; if you would like to do so, please contact enquiries@trowers.com.