Tuesday, December 22, 2015

"Digital Master" is the Guide Book to Debunk the Myths of Digital Enterprise Maturity.It is almost the end of the year, many start to read their tea leaf or crystal balls, what is the future trend of technology and business? Digitalization now opens the new chapter of innovation, it connects silos across walls, seas, mountains, and the planet, as the notion of “digitalization” is now affecting all aspects of business operations from within and around business ecosystem, woven into the DNA of business, to customer engagement, business models and processes, and no industry is exempt. It also raises questions about leadership, strategy, culture, talent management and almost everything else. So How to run a high-effective and high-mature digital organization with the very nature of digital “persona” and amplified digital influence? From an organizational development perspective, what would be the digital dimensions to harness its unique strength and styles? And how to find tune a digital master in the upcoming new year?

Digital Master Tuning #51: The Future of Organizational Development.Organizational Development helps organizations become more mature by providing an environment within which employees at all levels are inspired and allowed to commit their best in the organization's service. This is definitely a leadership challenge because effective leaders inspire that commitment habitually. However, in most of organizations, leadership of that ilk is in short supply. What's the digital vision of business leaders and how to clearly define the business goals of such organizational tuning?

Digital Master Tuning #57: The Digital Dimensions of Organizational Structure.Digital means change, choice, speed, and customer-centricity. One of the key business competencies is agility, which is the capability to adapt to the changes; and the ability to manage complexity more effectively than competitors, Business agility provides a competitive advantage. From an organizational structure perspective, how can you fine tune the digital dimensions of your organizational development?

Digital Master Tuning #85: Is the New Age of Digital Paradigm Associated with Deep Ecology. A definition for paradigms generally found is a worldview underlying the theories and methodology of a particular subject. A digital paradigm is an emerging digital ecosystem of principles, policies, and practices that set limits or boundaries; and also offer the guidance for problem-solving or creating something new under the digital rules. It is the transformation that is reshaping our thinking and recasting the way we view ourselves, the systems of which we are the part of the environments in which we live, and the way we view the world.

Digital Master Tune XXI: A Flexible Organization: Digital is the age of choices; just like consumers have more options to shop via multi-channel platforms; organizations also have more opportunities (and risks as well) in scaling or innovating their businesses. Today, the "flexible organizations" are on the digital way, those companies, are able to "navigate" the change and the complexity of the present business world via creative problem-solving and next innovation practices. The organizational flexibility is essential for business success.

Digital Master Tuning #103: A Learning Organization. A learning organization is one in which the majority of the employees at all levels are open to new ideas, experimentation with new ways of doing things, learning from instead of condemning or punishing mistakes, errors and, perhaps most importantly, where knowledge is shared instead of hoarded, thus, expanding power instead of confining it. What Systems Thinking models are called up when organizations "learn"? Can you recognize the interconnectivity between employee learning and organizational learning? What are the characteristics of a learning organization? And does "Learning" trait differentiate Digital Masters from the digital laggards?

Digital Master Tuning V: How to set Focal Point in Building a Customer-Centric Organization in the New Year?Digital is the age of customer empathy. Being customer centric is the prerequisite to becoming a Digital Master. Organizations large or small are on the journey to digital transformation. Is it reaching the inflection point for organizations to become a customer-centric business, Customer Experience is no long just a single department's job, but a collaborative effort from IT to marketing, from HR to contact center, what will be the top priorities of Customer Experience Management strategically and tactically in the new year?

Many organizations are at the inflection point of digital transformation journey, either be a disrupter or being disrupted, digital makes significant impacts on every aspect of the business from people, processes, to technology and capability both horizontally and vertically. Organizations of the future are increasingly exhibiting digital characteristics in various shades and intensity. Being digital, not just doing digital; digital maturity matters, it’s the core shift in how the business operates, the philosophy and methodology, the leadership and strategy; the mindset and culture, and it is the time to craft a new year digital resolution for your organization.