Welcome to The City Bin Co.'s official blog where we keep it social and fun! We share hints and tips on customer service and social media! Also, you'll find our winning at binning moments and interviews with our super customer centre team. Enjoy! :)

Pages

Monday, 21 April 2014

Talking Customer Service

Independent Business Advisor Myles McHugh talks Customer Service to The City Bin Co.'s Flying Bin Blog. Myles McHugh is passionate about delivering excellent customer experience. Myles key points are when great customer service practices are applied in any business:

The customer wins because service is improved.

Staff win because they are more confident, deliver a better experience to the customer and get great job satisfaction.

The business wins through increased sales, improved customer loyalty leading to increased profits.​