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Privacy Policy

INTRODUCTION

This privacy policy (“Privacy Policy”) is incorporated by reference into the Paddle Monster, Inc. Terms of Use. The terms “Paddle Monster,” “we,” and “us” include Paddle Monster, Inc., a North Carolina corporation.

This Privacy Policy explains how Paddle Monster may collect, use, disclose and secure the personally identifiable information (“Personal Information”) that we obtain through the Paddle Monster website (the “Site”) and the Paddle Monster Service, which includes all Paddle Monster online and offline products and services (the “Service”). By using the Site or the Service you are authorizing us to gather and retain data related to the provision of the Site and Service in accordance with this Privacy Policy.

THE CATEGORIES OF INFORMATION PADDLE MONSTER COLLECTS

The categories of Personal Information that we may collect from you or receive about you include, but are not limited to, the following: name, date of birth, email address, login/user ID and password details, booking requests, postal address, telephone number, other categories of information that may be designated “optional” at the time of submission, any information that you have made publicly available on social media networks when you use your social media login credentials to register for a Course or post a comment to the Site or Service, and, when combined with personal identifiers, information regarding your previous registration, website browsing history, interests and demographic information such as age, gender and education level. Personal Information does not include anonymous or aggregate statistical information that does not allow a third party to identify a specific individual. We reserve the right to use anonymous or aggregate data for any purpose, including, but not limited to, improving the content of our Site and the functionality of our Service, marketing, and analyzing the use of our Site and our Service. We may also disclose such anonymous aggregate information to our partners or third-party service providers, excluding any Personal Information, except as otherwise provided in this Privacy Policy.

HOW PADDLE MONSTER COLLECTS YOUR INFORMATION

We collect your Personal Information when you:

Create an account on the Site or register to use the Service;
Register or apply for a Course, either directly or by using your social networking credentials on the Site or Service or a third-party website;
Participate in our surveys, promotions and competitions;
Interact with us on various social media channels such as Facebook, Twitter, LinkedIn, etc.;
Post information to the Site or Service that includes Personal Information, for example, by posting in a chat room or on a blog post;
Communicate with us, for example, by submitting queries regarding the Site or the Service, interacting with our customer support, marketing or sales teams, or requesting additional information from us, including newsletters or other marketing materials; and
Sign up, in person or online, for events or programs that are run by us or by the third party organizations that we partner with.
We also collect information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use the Site and/or Service. See below for more information on our use of cookies.

COOKIES, AUTOMATIC DATA COLLECTION AND RELATED TECHNOLOGIES

When you visit the Site or use the Service, we and our third-party service providers, which may include third-party analytics service providers and third-party advertisers, may use cookies, server logs and other similar technology to collect and store your preferences, usage statistics, website traffic and performance data, as well as other information such as your IP address, the type of Internet browser or device you use, any website you have come to the Site or Service from and your operating system.

Cookies are small text files that include a unique reference code placed on a visitors’ device to store their preferences and sometimes track information. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to our Site or Service and will last for longer. Some cookies are necessary to enable you to move around the Site and use the Service such as accessing the secure areas of the Site, and they enable us to provide you with the Services you have requested. “Performance cookies” collect aggregated, anonymous, statistical information on how visitors use our Site and Service. We use this information to make improvements to the Site and our Service and to enhance your overall experience. Other cookies, called “functionality cookies,” allow the Site and Service to remember choices you make such as your user name when you login to your account or the language or region you are in. They may also be used to help you watch a video or comment on a blog and are intended to improve your online experience.

Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can use your browser to notify you each time a cookie is set or to block and delete cookies from your browser. However, please note that if you do that, the Site and Service may not work properly and you may not be able to take full advantage of the Site or our Service. You can learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browsers.

HOW PADDLE MONSTER USES YOUR INFORMATION

We use Personal Information in the following ways:

To identify you and your account and to enable you to register to use the Service;

To provide our Site and its content to you and to enhance users’ experience;

To provide and facilitate the Service;

To enable Course registration;

To respond to your communications and to send you information that you request or agree to receive, via regular or electronic mail, text message, or other marketing channels;

To notify you about changes to our Site, Service or practices;

To improve the functionality of the Site or Service, customer service and for other internal business purposes;

To monitor the Site and Service for security purposes;

To display content to you, including advertisements, on social media channels (e.g., Facebook, Twitter, LinkedIn, etc.); and

To send you advertisements or other marketing materials via email, text message or other marketing channels about other programs, promotions or services (or those of our affiliates), including our newsletter, that we think may be of interest to you if you have requested or agreed to receive such information, or where we are otherwise permitted by local law to contact you for these purposes.

How to opt-out of future communications. If you do not want us to contact you with marketing communications or other information regarding our products and services (or if you agreed to be contacted for such purposes at the point Personal Information was collected by us but you no longer wish to be contacted or have your information used in such way), you can let us know by following the unsubscribe instructions on any communications sent to you. You can also unsubscribe at any time by contacting us at [email protected] Please note that if you have registered an account on the Site or Service or are registered for a Course, we reserve the right to send you certain communications relating to your account, your registration, and your use of the Site and Service such as messages relating to account management, customer service and system maintenance. These transactional account messages may be unaffected if you choose to opt-out of marketing communications.

HOW PADDLE MONSTER MAY SHARE YOUR INFORMATION

We Use Vendors and Third-Party Service Providers. We may share any information we receive, including your Personal Information, with vendors and third-party service providers, including Instructors, retained in connection with the provision of the Site or Service. These third parties may have their own privacy policies but we also require that they maintain the confidentiality and security of any Personal Information disclosed to them in accordance with applicable law.

Payments are made through our secure payment solutions providers. You will be providing debit or credit card information directly to our payment solutions providers that operate a secure server to process payment details, encrypting your credit/debit card information and authorizing payment. Information that you supply to our payment solutions providers is not stored by us or within our control, and is subject to each of our payment solutions providers’ own privacy policies and terms and conditions.

Events and Partnerships. From time to time, we may partner with other organizations to run events. If you register for an event on our Site and we indicate on our Site that the event is in partnership with or sponsored by another organization, in circumstances where either you agreed to be contacted by marketing communications at the time we collected your information or where we are otherwise permitted by local law to contact you for marketing purposes, your email address may be available to that organization and you may receive emails from them after the event. Please refer to that organization’s privacy policy for information on how to opt-out of their communications should you receive an email from them but no longer wish to be contacted by them.

Displaying to Other Users. Some content that you post to the Site or Service may be displayed publicly. Other users of the Site or Service may be able to see some information about you, such as information contained in comments posted in a chat room or on a blog post. You should exercise caution when using public forums. We discourage the posting of sensitive or Personal Information in comments or posts to the Site and/or Service and we are not responsible for the use of any Personal Information by third parties that you publicly post on the Site or Service.

Social Networking and Other Websites. The Site or Service may allow you to post information to social networking websites. We do not share your information with such social networking website unless you direct the Site or Service to share it. The use of the information by such social networking websites will be governed by their privacy policies, and we do not control their use of the shared data.

As Required By Law and Similar Disclosures. We may access, preserve, and disclose your Personal Information, other account information, usage information and device identifier (including IP address), and content if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order, warrant or subpoena; respond to your requests; enforce our Site or Service, or other applicable policies; or protect yours, ours or others’ rights, property, or safety. Unless prohibited by law or court order, or unless we determine in our sole discretion that notification is inappropriate under the circumstances, we will take all reasonable steps to notify all affected users of the request for information or intended disclosure prior to disclosure.

Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information, including Personal Information, may be sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot control how such entities may use or disclose such information.

With Your Consent. We may also disclose your information, including your Personal Information, where you have specifically provided your consent for the disclosure.

SECURITY OF YOUR INFORMATION

We have implemented appropriate physical, technical and administrative measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. All payment transactions are conducted through our secure payment solutions provider STRIPE. For additional information on how STRIPE secures your payment card information during transmission and storage, please refer to Stripe’s privacy policy located at: https://stripe.com/us/privacy/.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site or the Service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Site or the Service like message boards. The information you share in public areas may be viewed by any user of the Site or the Service.

Unfortunately, no electronic data transmission or storage of information can be guaranteed to be completely secure or error free and we cannot warrant or guarantee the security of any Personal Information transmitted to our Site or Service. Any transmission of Personal Information is at your own risk.

CHILDREN’S PRIVACY

Our Site and the Service are not intended for nor directed toward children under the age of 13 and we do not knowingly collect Personal Information from children under 13 years of age. If you believe that your child may have provided us with Personal Information without your consent, you may alert us at [email protected] If we learn that we have inadvertently collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.

EXTERNAL LINKS

The Site or Service may, from time to time, contain links to external websites. We have no control over these third parties and we are not responsible for the content of such websites or for the privacy policies or practices of such third parties. You should review the privacy policy carefully for any third party website that you visit.

INTERNATIONAL USERS

The Site and the Service are operated in the United States. If you are located outside of the United States, please be aware that the information we collect about you, including Personal Information, will be transferred to the United States. By using the Site or Service, you consent to the transfer, processing and storage of your information, including Personal Information, in the United States in accordance with this Privacy Policy.

By choosing to visit the Site or use the Service, or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the state of New York and the adjudication of any disputes arising in connection with Paddle Monster or the Site or Service will be in accordance with the Terms of Use.

UPDATE YOUR INFORMATION OR POSE A QUESTION OR SUGGESTION

If you would like to obtain a copy of the Personal Information held about you by us, or update or correct any information that you have provided to us through your use of the Site or Service, or otherwise, or if you have any questions or suggestions for improving this Privacy Policy, please send an email to [email protected]

CHANGES TO OUR PRIVACY POLICY AND PRACTICES

We reserve the right to revise this Privacy Policy at any time, without prior notice to you. You are responsible for periodically reviewing this Privacy Policy to check for any changes.

Posting of Revised Privacy Policy. We will post any revisions to the Privacy Policy on this web page, and the revised version will be effective when it is posted. The date the Privacy Policy was last revised is identified at the top of the page.

New Uses of Personal Information. From time to time, we may desire to use Personal Information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.