We switched it off immediately and restarted next day but same red flashing display appeared with same errors.

First we tried to get it repaired locally but could not find anyone. We found Apex Technology and once we contacted them the response was very quick based on the query with comprehensive information on possibility of repair and associated costs. Once we heard that our data has been successfully retrieved and that the existing server can still be reused within its limits we were very relieved and pleased. We were very happy with Apex's approach, very personable and professional. We are very pleased to have approached the Apex Technology and would happily recommend it to any professional company. Thank you Howard that you managed to retrieve all the data!.

Pathhead School, Kirkcaldy Fife Scotland
We will have no hesitation in using or recommending your service in the future. I will be delighted if the data is can dispatched today.
THE RECOVERY ... The Evesham Silverstor XS 4x WD 800GB hard drives hdd had lost it's share folders after power system failure. The customer had attempted a raid rebuild which failed after about 10%. When Apex recover the data we do not attempt Raid rebuild - we first clone the drives to preserve the data then recover files in a read-only environment outside of the Evesham unit..

Bell Projects Limited, Welwyn Garden City Hertfordshire UK
Marvellous, thank you for all your have done. The client was very impressed with the speed and level of service - we will certainly be using you again!
THE RECOVERY ... The Buffalo Terastation TS-0.6TGL/R5 0.6GB RAID5 had suffered the error E21 chip failure Network Controller. This meant no shared folder or data access as the system would not boot up..

Basingstoke, Hants
Acer Altos Easystore - 2TB (4x1TB) hard drives in Raid 5. Access to the system was not possible, ie web interface did not work and the shared folder and files could not open. Eventually I powered off and on, after which the unit just hangs. Acer NAS controller failure - unit lost from network after turned off. Model No. NS04-4110B-ACE with 4 Seagate 7200.11 ST31000340AS disks. Thanks for this - Your service is exemplary and very much appreciated - happily (not always what you want to hear) we rarely get failures but rest assured you will be our first port of call in any further cases of this kind..

Johnston Control Services Ltd, Horsham
I had a Linkstation LS 250GL by Buffalo where my Share folder had disappeared. The system still booted up and Link LED was on. It provided an IP address but the share folders did not show on the network places in Windows. Thanks a lot, much appreciated..

Publications Ltd, Watford, Hertfordshire
Netgear ReadyNAS NV+ (RND4410 / RND4000) disk 1 died - it contained 4x1tb HDDs with Netgear's X-RAID. We replaced the disk but the volume is refused to re-sync - can't access any of the data. Could access the drive, and view the web GUI, also saw the folder structures from a windows PC but it would not access the share and the front end said the share is offline or cannot be found. The device contained all the important documents and artwork - required 48 hour turn-around. Drives were Seagate ST1000528AS Sata. We received the drives back this morning, thank you so much for turning that around so quickly!.

Enfield, London
Thecus N3200PRO 3 disk raid 5 - data recovery - simply was working then 1 hour later failed raid array. 3x Blue WD Caviar 320gb hdds. You may recall you recovered the data of a Thecus drive for us last year - you did a very good job. Thank you again..

Creative Ltd, Richmond, London
2x1TB Seagate Barracuda LP HDD from Iomega Ix2-200 Mirrored Array. Possibly corrupt Superblock. A large pdf photoshop file was being saved just prior to the corruption / damage to the NAS. Since then the Iomega device has booted up but not been able to see the drive data. Iomega have exhausted all options and not been able to access the data. The array is visible but volumes will not mount due to no secondary superblock and needing a clean structure for the raid. I want to say thank you so much for helping us out, I can maybe get a good nights sleep tonight knowing we can operate fully again. Many thanks from me and my team..

A INFORMÁTICOSG S.L. Madrid. SPAIN
4x 750GB Hard Disks from Easystore Altos. We had a RAID 5 with 4 hard drives. The RAID was working well, the discs are fine, can access the Home folder, but the rest only see the shared folders, but not their content. This happened after an unexpected power off. FalconStor filesystem. Thank you very much for your work, we are very happy..

VEK IT Consultants, Utrecht, Netherlands
Iomega STORECENTRE 150d 2TB NAS with 4x 750GB Seagate SATA Hard disks. Disk volume unreadable - the system NAS crashed after power outage. The unit did not start anymore but the disk status led blinks red/green. Main board defect, possibly header corrupt for the raid 5 configuration. The disk arrived this week, was busy so I\'m a bit late in the feedback. Have loaded the data on the new NAS. It looks fine. Thanks for your support..

DSI SCRL, Bruxelles, Belgium
FibreCat SX80-i iSCSI Raid 5 ESX VM-ware Virtual Machines - data recovery. 12x 750Gb Seagate Hard Drives ok - Raid Controller failed. System NAS crashed after unexpected power outage. 11 drives were in the raid array and disk 12 was Hot Spare. After the crash disks 2 6 and 10 were in Left Over state. Fujitsu engineer applied the Trust Command but the raid would not start. There were 4x 2TB LUN's each formatted with VMFS. The VMDK files were a mixture of Linux EXT and Windows NTFS virtual disks. Thank you also for recovering our data, we have a lot of users who were without services, including Belgian administrations. I will recommend your services....It was a pleasure to work with such an expert like you..

Shwlan Comms Ltd Cambridge, Cambridgeshire
Thecus i5500 iSCSI NAS 5x 1TB drives in Raid5 array, Disk 4 failed and was replaced 10 days ago, now disk 1 failed and says that d1 and d4 no longer part of raid. No data access as 2 disk are missing from the RAID 5. Thecus service engineers could not gain access to the unit remotely as the unit would not allow them to repair it. The unit provided iSCSI partitions formatted in Windows NTFS file system. Thank you - it is reassuring to see some familiar images again..

Bracknell, Berkshire
Iomega Store Center Ix2 failed and I needed to recover the data stored on the device. The issue was that the device would not power on and a red light is flashing on the front. A friend has taken a look, possibly a mistake having read your site. I insisted no further action was taken as I believe the drives are configured in the RAID mode, and therefore I hope to get my data back! The device had 2x Seagate 500GB HDD in raid..... I've hooked the drive up to a USB caddy and I can see all data. Thank you for the service, it's good to have our data back..

Banbury, Oxfordshire
Buffalo Linkstation Duo 1TB NAS drive failed to boot up when powered. It contained 2 off 500GB 3.5 inch Samsung SATA hard drives. The Linkstation was incorrectly switched off and now only enters Emergency Mode when switched on. Both hard drives inside it remained silent and would not spin up. Thanks for rescuing our files so quickly..

Wandsworth, London.
Buffalo Terastation HS-DHTGL/R5 with 4x Seagate 7200 250gb hard drives. The terastation would start to boot up then fail with System Error E04 - can't load kernel fault message. Obviously we could not access it via the network. The recovery was excellent news. Thank you very much..

Stuttgart, Germany
We had installed a netgear nas SC101 but had problems with one 200 MB hard drive. The Netgear SC101 has 2 Maxtor DiamondMax hdd in separate use with separate drives (not use as a mirror to system). The Disk spins
and is recognised by the Netgear software. The Netgear Smart Wizard shows the drive as available, but there is
no way to attach the drives of one of the hard disks, so there must be something broken. The other Hard Disk is still available and all partitions / drives are attachable and reachable. The failure happened after firmware update, after this step, we could only reach the one of both hard drives. Thank you for your help, have a wonderful weekend..

IDPartnership, Glasgow, Scotland
WD MyBook World Edition (blue ring leds) NAS - broken mirror raid 1 array.- WD7500AAKS 750gb drives x2. Possible attempt by raid controller to rebuild the array. One drive failed. The other does not show any files or folders when connected to the computer. we can confirm that we are in safe receipt of the drive. Not only that but we have now added it to a workstation (our server is SCSI, no SATA), with drives mapped to it, so we're back online. I see the folder structure appears to have been retained, which is a bonus. Your assistance is appreciated..

iRespons Ltd, Glasgow
Buffalo DriveStation Quattro with Drive 3 failed and Raid card faulty. The array appeared to be turned off, no fan, no LEDs, unit dead. The recovery is really good news. Thanks for all your help with this...

Sogipers srl, San Benedetto Del Tronto, ITALY
Acer Altos Easystore NAS drives. There were 2 Easystore raids each with 4 Seagate 500GB Hard Drives. No longer gave access to disks.
Without disks inserted, the unit restarts and can access on the web interface. Inserting disks into it gave no access. Powered off by front button, after reboot both NAS are unreachable over the LAN network, i LED blinks and all disk lights are green. Without disks the NAS gets default parameters and works fine. We have reset it by pressing the button but no effect. I've just checked the files in the external drive and i confirm that your work has been perfect. Thanks..

Manchester
Dell PowerEdge 2850 PERC 4DI Raid5 SCSI Data Recovery. The Raid array consisted of 4 146GB SCSI SCA-80 U320 connected drives. The disks were fine but they have corrupted RAID database information from a faulty RAID controller, which has run in degraded mode. The drives were Maxtor Atlas 10k Ultra320, Seagate Cheetah 10k.7 ST3146707LC, and Cheetah 15K.5 ST3146855LC. That's a huge relief for us as it will save us a couple of months redeveloping a lot of web forms.
Thanks for looking at this so quickly..

Newbury, Berkshire
Terastation failed to start from power failure just booting into "Loading Kernel". After several attempts to restart it went to EM mode and could not be recovered. Buffalo suggested firmware update, it did re-boot it then power-cycled again but would not re-start. Terastation could be seen by NAS Navigator, on PC but not in File Browser or firmware update utility. Now displays RAID failure, HD1 faulty. No file/folder Shares are visible. Buffalo Teratstation Raid E13 error in array D12 running degrade mode drive 1 fail - not visible on network - data recovery. 4x500GB Samsung HD501LJ hard drives. Thank you very much - got all the disks and data back now - we shall pass on your details to others who may be in need..

Bromley, Kent
Buffalo NAS - Linkstation Quad LS Q4 0TL/R5 4x 1TB Samsung hard disk drives. Correspondence with Buffalo Tech suggests that the motherboard has failed. Needed to recover the photographs and video from the unit. Just to confirm safe receipt of your package and that I can view the files on the new hard drive. Thanks for your help..

Worthing, West Sussex
Buffalo Terastation lost RAID 5 (4 x 500GB Hard Disk Drives) after a Power cut while the NAS box was online. 2 disks were showing as faulty so Data Recovery from the share folders was required. Thanks again for all your help..

Oswestry, Shropshire.
Terastation Raid5 Data Recovery - Disk2 failed. Then took it out on advice from Buffalo but could not get the data as Raid had failed. They suggested it needed professional data recovery service. I have had the disk today. Thanks once again for the speedy turn around.

Doha, QATAR
Seagate Sata Hard drives from Iomega StorCenter Pro 150d 1T network hard disk, we had a problem in shared folder, the Network Access Denied on shared folder on Iomega StorCente, it seem that lost windows share folders. We could access to the Iomega StorCenter and see all the setting for it, and when click on disk management we saw the capacity properties (how many GB used and how many GB free), we saw all options, but not access the share folder and see our data. Thank you so much for help and cooperation..

Dumfries, Scotland
Lacie Ethernet RAID model INNS04-4200-LAC. Raid Controller failed and unable to access data. The system warning light continually flashes and the unit would not shut down using the power button. Great news on the recovery. Many Thanks for your prompt service..

Independent Business Park, East Grinstead, Sussex
Buffalo Terastation with RAID5 array on 4x 250GB IDE hard drives. The setup console/web screen claimed 2 drives in the RAID 5 array have failed. I'm now as happy as can be, and have been able to restore all the affected files from this backup. Thanks again for your help with this. Its great to have been able to restore the images we would otherwise have lost..

Hypersys O.E., Attica, GREECE.
Intel NAS contained 500GB seagate SATA Hard Drives with RAID-5 configuration. The problem was caused by an unexpected power failure. On system boot, the web configuration console requested the disks to be initialized and their status is now New instead of RAID5 array. The initialization phase has not been kicked off, as this would probably have deleted all the data that is already there. Once again thank you for the recovery. Hopefully I will not need anymore..

NetSolution Limited, Nottingham
After a power outage on the Fujitsu Siemens Fibrecat SX80i the Virtual File System disappeared. The system consisted of 2x 2TB drives VMFS configured as Raid0 stripe used with ESX iSCSI. Apex was the first company we talked to that could recover Virtual Filesystems. Package arrived onsite at 10:15, and is all up and running now! Once again you have performed miracles, thank you. I hope you don't take this the wrong way but I hope it is a few more years down the line before we need to do business with you again..

Stevenage, Herts
Lacie NAS Ed mini (Ethernet Disk) with Samsung HD320KJ 320GB hard dribe EDmini V2. It powers up but just sticks with a blue blinking light. disk is spinning and it appears to be clicking in sync with the flashing blue light. we had a power failure overnight.Many thanks for your prompt and professional service..

Southampton, Hampshire
Terastation HS-DHTGL went into emergency mode. No disk array was being registered in the control console. We had attempted to re-load firmware. Error code E04 unable to load kernel. The recovery is good news thank you..

Brecht, nr. Antwerpen, BELGIUM
External Network Storage System (NAS200 Linksys / Cisco) containing 1 Western Digital SATA II HD 400GB (WD RE2 WD4000YS). During a file transfer, the connection with my NAS200 system suddenly got interrupted. From that moment on the NAS200 system asked for a user/password whenever I tried to connect to the external drive.As I had never configured a password, the login always fails (even with admin/admin). After resetting the NAS200 I could connect again to the NAS200 using the IP address and a browser.The NAS200 indicates that a drive is available with zero, 0GB Disk Space and zero, 0GB Free Space.
I could no longer access my files, so, I guessed I have a corrupted hard disk. ..The hard drives have arrived.
I just connected my laptop to the new hdd and it seems that I can access all files ;-) Many thankx for your support and recovery. It was a pleasure to work with you..

Leeds
I had a Buffalo Raid5 3tb Terastation Live with 4 disks. It worked fine except cannot access old shares directories. New shares can be added/accessed OK but since the drive filled up the shares created before this are now inaccessible. Possibly shares went corrupt while deleting files. A message suggests "You might not have permission to use this network resource contact the administator of this server to find out if you have access permissions" and "The network path was not found". The nas navigator could see the terastation but folder is not accessible. Fantastic news on the recovery!.

Kingston Ltd, Hull, Yorkshire
Seagate 36gb SCSI hard disk drives were in a RAID5 array on a Windows NT machine controlled by Adaptec dpt i2o (dpti2o) raid controller. The system was showing - one and then two drives missing from raid 5 array and required data recovery. Many thanks for your help on this job..

The Research Institute, Cambridge
I had a Buffalo Linkstation HS-DHGL-500 NAS that has the error sound then flashing red light (flashes 6 times).
meaning that it no longer recognises the hard drive. It made a siren like sound e.g. a low tone followed by a higher tone. Network share unavailable - no access to disk. The linkstation remained totally silent with flashing red led. 3 flashes - Partition problem with hard drive. I did not Reformat the hard drive as I did not want to loose the files. I have now received the data. Thanks again..

London
There were 9x 300GB SAS disk drives from RAID 6 HP MSA2324fc G2. 3 disks in the RAID6 ADG Array failed and the MSA put the vdisk (virtual disk ) offline. Smart warnings were shown on the console and the disks brought back online using the Trust command. The RAID appeared online and rebuilt using a hot spare - one volme was available on VMWARE hosts but others were not. 3 drives marked as LEFTOVR (leftover). Needed to recover vmdk file representing a drive from a vmware virtual machine. All the vdisks were vmware vmfs format.Thank you very much (for the recovery work), that is great news..

Guildford, Surrey
Buffalo Terastation Pro, 4x Internal Samasung SATA hard drives. At least one disk has an error and RAID rebuild has not been successful. Various messages have flashed up including I18, E13, E14, E23. The data appears to be accessible, but any attempt to copy large amounts of files fails after a period of time. The recovery is great news. Thanks again.

London
There was a Dell Perc SCSI Raid Server containing 5xQuantum 18GB hard disk drives in a RAID5 configuration. One day the Raid failed and some hard drives were showing offline in the configuration screen so data recovery was required. Previous Raid rebuild attempts had failed. Thanks - this job was a huge relief for us..

St Andrews, Guernsey
Altos Easystore 2TB, 4 x 500Gb in Raid 5. We could not browse data from network, error log showed active directory not synced. Powered unit off from within the console software, when it switched back on it did not appear on network.Pressed the reset button (oops) unit now appears on network but will not use preset IP, replies on DHCP.
Could not access console software, unless unit is powered up without the drives installed, if they are plugged in then it powers up at the same IP but cannot access data or console screen.
Unit gave no indication of hdd or raid errors. This is the second one we have had problems with, the 1st constantly came up with a disk change screen, had to reformat it. I have just noticed your email from last night (do you ever go home?). Great news (on the recovery), thanks..

Perth, AUSTRALIA
The Sagitta raid system failed due to power supply / raid card failure. Thanks for the recovery. That's good news - thought it'd be wrapped in red tape for at least a month!! Would it be fine to come and collect the drive tomorrow morning? Thanks for the fantastic service!.

Dundee, Scotland
E21 Error - Buffalo TeraStation Pro data recovery. I am super pleased to say that everything has arrived and I have already connected the WD drive up and am currently going through the data and it looks really good so far. I would definitely be very happy to provide yet another positive recommendation to go alongside the already long list on your website. Many thanks.

Kingston Upon Thames, Surrey
SS4000E no longer recognize the disk raid after a power failure. It was impossible to access data in the disks. Very good news (on the recovery)! Drives arrived this morning, thank you..

Surrey
ALLNET ALL-6400 RAID 5 with x 400 GB Seagate Barracuda 7200.8 drives (Rebadged Thecus 4100). Fan failed causing it to overheat which triggered raid failure. Replaced fan unit okay. Raid 5 needs recovering as it was not showing although we can log in. Thanks for all your help with this (recovery). All the best.

Harbour Estates, Chelsea, London
After power cut the RAID was broken leaving the system status led = yellow and the global disk status led = yellow blinking. No access to any shared folder and back up data. Many thanks for the recovery. This is a good way to begin the week !!!! Thank you very much for the very professional treatment..

Manchester Metropolitan University (MMU), Cheshire
We had 4 SCSI Drives - 3 Raid5 + Hot Spare connected to an Intel GC80303 SL57T SRCZCR SRC series RAID Controller. We had previously approached another company which failed to recover the data. Thanks again for your support..

London
iSCSI Buffalo Terastation Rack Mounted TS-RI4.0TGL/RR-EU serial 4584308490031. RAID 5 2x LUNs with NTFS and VMFS partitions. Drive 3 had an error, the unit tried to rebuild but got in a loop of rebuild. Buffalo support said take the drive out, format it and put it back in to see if it would rebuild. Unfortunately it then thought the drive was ok but showed an error on the Raid and would not offer a rebuild option.Just to say a big THANK YOU for all your help in getting the data back for me. I have (just!) now got all the VMs transferred back over and up and running..

Weybridge, London
5x146GB SCSI Hard Drives from Dell Power-Edge Server PERC 4. 3 of 5 disks had gone down and were reported as not recognised in the RAID-5. Just to let you know that files now restored so Server Data back on our server and all now seems back to where we were before the server crashed. Can I thank you personally for all you hard work to get us back up & running again. Many thanks.

Cheltenham, Gloucestershire
Recovery of missing Western Digital NetCenter 500Gb shared folder was missing - the configuration screen is still visible but the files were not. The reason for the failure seems to be that I inadvertently filled up the drive completely. I received the recovery drive in the post this morning and the files seem to be there. Thank you..

Birmingham
The Terastation showed a raid error and ethernet failure E21 which needed files recovering. I wanted to place on record how very impressed I have been with your data recovery service. As you are well aware, these incidents when they occur, are quite harrowing. The files which you recovered represent several year’s photographs taken by our Publicity Department.
I was impressed with:
. The way in which you kept me informed at every stage

. The speed at which you responded

. Your professionalism

And most of all, that you managed to recover the data! You will see that I have copied this reply to a contact at Livingstone Solutions. These are a small firm of IT consultants who have helped me with various IT issues. I told them of my data problem and they were interested to know our experience of dealing with your company.On the basis of this incident I can thoroughly recommend your services to anyone.

West Melborne, Palm Bay, Florida USA.
The Snazio TeraNAS / Infrant Readynas 600 was configured using the Raidiator X-Raid. OS crash or hardware failure left flashing blue light but not raid not booting up or not visible on network. Thanks for an excellent service. Certainly something we will recommend to others in a similar unfortunate position!.

CarocLtd, London W9
Buffalo Terastation HD-H0.6GL/R5. The dial red light LED blinks and was flashing 5 times. Computers could not connect to it over the network so no access to data was possible. The unit included 4 x 160GB WD hard disk drives. Data was recovered to a Windows USB Hard Disk. Thanks for your speedy an professional service..

Erith, Kent
After upgrading the firmware on our SC101 the data was no longer seen on the network drive. When looking at the console it appeared the data partition had been deleted. Just to confirm parcel has just arrived. Thank you very much. I will definitely give a reference to all people I know..

Norwich, Norfolk
Buffalo Terastation Pro containing 4 hard drives in RAID5. One disk failed and a Raid array rebuild was attempted. No access to shares and not mounting the Raid array. Terastation LED lights flashed red, beeped and gave error E13. Via web console one hard disk was showing as "not connected". Thanks I have just put this recovery disk in my computer. Nearly all the photos seem to be there, which is a great relief, and my backups. Thanks again.

PSU Technology Ltd, Cheltenham, Gloucestershire
The Buffalo Terastation would not boot up one morning. The display showed a disk error. The files and data were recovered to a Windows NTFS drive. Thanks, I have received the hard drive..

HomePlay, Wokingham, Berkshire
The Buffalo Terastation data would not boot up and displayed E21 error. Marvelous, thank you for all you've done. The client was very impressed with the speed and level of service we will certainly be using you again!.

London N4
The Redhat Linux 9 Raid-1 Mirror array consisted of 2x 73GB SCSI Drives with ext3 filesystem. Unexpected / sudden failure of the Power supply caused one disk not to be recognised. The scsi controller error message was "ASYN start unit request failed". Data hard drive was delivered before 9am - I have plugged drive into a PC and it works a treat..

Chatham Gillingham
QNAP 409 pro. Problem when migrating from Mirror RAID 1 to 4 Disk RAID 5. The NAS reported one disk as invalid;, which was removed half way through the migration. The migration got to about 50% . After removal of HDD4 the NAS reported it was ’rebuilding 1%’ but no further progress. Qnap support then said that the volume data had gone so I contacted Apex for re-build. Thanks for that, I’ll arrange payment today. Looks like all the data. Cheers..

Hornchurch, Essex
The Intel SS4000E INNS04-4200 incorporated 2 x 1TB Western Digital WD1000FYPS sata hard disk drives in RAID1 mirrored configuration. The NAS Drive Share Folders were not accessible from LAN Network - it appeared to be a hardware problem within the drives. The data was recovered to a new Windows compatible hard disk. Package has been received and data restored. Thank you for your assistance..

Northwich, Cheshire
2x 73GB SCSI Drives with SCA connectors that were a mirrored RAID 1 array. The OS was RedHat Linux 9, using ext3 filesystem. Power supply failure caused one disk not to be recognised with scsi controller reporting "ASYN start unit request failed". Parcel was delivered before 9am - I have plugged drive into a PC and it works a treat..

Newcastle University
Intel SS4000-E configured as RAID 10 containing data that requires repair. 4x500GB Seagate SATA hard drives. The NAS was working one day then failed to boot up the next day. Everything is now perfect. The data has arrived and been restored to a new location here. Your performance was outstanding. I really appreciate everything you did for us..

Wassen Ltd, Surrey
The IBM eServer xSeries consisted of 3 x 73,4GB SCSI hard drives in RAID5. The Raid controller indicated 2 out of 3 HDD were logged offline. The array had crashed. Hard disks were shipped to Apex. Awesome news on the recovery! We will initiate the payment process today. It was great doing business with you. Thanks.

Windsor, SL4
The Linux LVM-2 RAID-5 array was lost after sudden electricity power cut failure. Thanks for a superb service. We’ve pretty much got things back to normal here. We appear to have lost nothing at all!.

University of Regina, CANADA.
Buffalo terastation RAID5 failure 4 x 400gb drives, Buffalo technical support advised that the array on a TS-1.6 TGL / R5 has failed. The 4 red LED lights were shining and there was no data access to share folders. Thanks for confirming that you have been able to recover the data. I will arrange payment tomorrow. I will see what we can arrange by way of delivery of a new drive to accommodate the saved data..

Anon., Plymouth
The reality of my situation was pretty grim with having the drive "Crash" but also not being visible in the BIOS, as well as being the primary drive in a RAID-0 stripped array - I really thought my chips were up! I think my situation had to be one of the worst you could get, and I still have my data at the end of it. All my data files have been recovered and precious irreplaceable files have also been recovered.

I just wanted to thank you for your help and because of the nature of my work I often get people asking me for PC advise - If anyone ever has a hard drive crash there is only one place I’ll be sending them.

Carter Synergy, Birmingham
Buffalo Terastation Pro (4x 250gb hard disk drives). One disk failed and a rebuild was attempted for RAID-5. The unit was not allowing access to shares and not allow to mount raid the Raid array. Terastation LED lights flashed red, beeped and gave error E13. On the web interface disk 2 was showing as "not connected". Thanks I’ve received the package, just put this recovery disk in the computer. Nearly all the photos seem to be there, which is a great relief, and my backups. Thanks again.

Newcastle upon Tyne, UK
1TB Buffalo Terastation 4 x 250gb Samsung hdd - deleted share folders then formatted the terastation. First of all I would like to thank you for all the hard work and speed in the matter. I must confess, keeping people updated is a very good quality..

Greenfrog Computing, Chesterfield
The computer system had 2 200gb Maxtor SATA hard drives configured as RAID-0 on asus P4C800-E. The Raid array was not recognised on one of the hdd disks. Thank you - I know where to come in future..

IT HealthCheck Ltd, Dukinfield. Cheshire
Buffalo Terastation Pro TS-H2.0TGL/R5 Chip Error E21. Ethernet failure after power cycle. There was no way to access the Buffalo unit. That’s good. Thanks for all your efforts..

Offshore Handling Services Ltd, Morley, Leeds
The external drive arrived safely today, thank you. I am delighted to say that everything on it appears to be in order. Many thanks for your prompt and efficient service. I shall recommend your company should any of my colleagues find themselves in a similar predicament to mine!.

Wednesfield Staffordshire, West Midlands
SC101 lost data partition which stored vital files for our business. I just wanted to convey my thanks for your hard work recovering this important data for us during the holiday period. We have now resumed normal operation. Feel free to contact me if you want a testimonial for your service..

Phitek Systems, Auckland, NEW ZEALAND
RAID corrupt, could not access to the unit with web browser. LAN clients could only read data on NAS, could not access with administrator id and password. Could not access unit with web browser. Raid definition corrupted but the unit leds were all green. This morning I will pay your fantastic work. Many thanks for the recovery..

Rostov RUSSIA
Thecus N4100 (4x 1TB RAID) and an Iomega 2x1TB RAID). There was a powercut and I lost a load of files from the Iomega and all the directory folders from the Thecus. Many thanks - I've posted a link to your company on a professional Photography forum I use. Told them what a damn good egg you are, and how you make disasters redeemable...Thanks again.

FIPRA International, Brussels BELGIUM
Our Acer Altos Easystore failed to respond on the network. We had data on it that we needed to recover. The 4 hard disk lights are all green. The unit has approximately 847 gb of data on the raid set, but we could not see the files and folders. Thank you for recovering our data..

NHS Perioperative Management System, Sheffield Yorkshire UK
The Lacie Ethernet drive disappeared from the network and then was unable to power down without being turned off at the mains. I had upgraded the firmware a few weeks ago. Afterwards it was no longer able to access the data. Thank you so much for your efforts - I picked up the disk today from work and everything is great.
Thanks again for all your help..

Headteacher, Pathhead School, Kirkcaldy Fife Scotland
Evesham Silverstor XS 4x WD 800GB hard drives hdd - lost share folders after raid rebuild / power system failure Thanks. We will have no hesitation in using or recommending your service in the future. I will be delighted if the data is can dispatched today..

Aylesbury Buckinghamshire
The Sagitta server housed 4x SCSI hard disk drives configured in Raid 5 and running windows. All the drives appeared to boot up ok, but the raid card was blown and last time we had to import a whole new server from USA to get the data off. Once again many thanks for your help..

Islington, London
The Drive stopped appearing on the desktop while using it on my Apple Mac. It was an Iomega HDD2H drive which held 2x500GB Seagate HDD inside. The hard drive sounded normal but data recovery required mainly for Jpeg Images. I am amazed and heartened at the progress! Especially since I didn't think you would receive the drive till Monday. - absolutely thrilled! You've saved this career in one fell swoop. We were quoted up to £1500 from one company! WE CANNOT THANK YOU ENOUGH!!!!!!! That is just SO amazing, we are totally thrilled, there are such important files to my career on that drive, this is truly a happy day. If you ever need anyone to recommend your services, do put us down to contact. Likewise if we come across anyone needing your services we will put them in touch. .

Solihull, Birmingham
Maxtor 500GB USB External Hard Drive (Model Maxtor Personal Storage 3200) - no power going to the drive. The Hard Disk remained totally silent when powered. The drive contained many engineering drawings that needed to be recovered.The Maxtor drive caddy held a single 500gb disk. Apex saved the day for us - thanks!.

Flawless Media, London
G-Drive Q 1000GB P/N GDg 35/1TB eSATA FW and USB from G-Tech. When the drive turns on it does not power up - hard disk remains silent, only the fan comes on. I received the drive (WD MyBook Studio 1TB with recovery data) this morning. Thank you for all your help..

Northampton
I had a 500GB G-Technology G-RAID which consisted of 2x 250GB SATA Hard disk drives. The Drive was connected by Firewire to a Mac and formatted as Raid but no longer appeared on the desktop. The recovery was good news! Cheers.

iRespons Ltd, Glasgow, Scotland
Buffalo DriveStation Quattro HD-Q1.0TSU2/R5-EU - one hard disk failed and the Raid card was faulty. The raid array disappeared and there was no noise, fan or lights as the unit was dead when powered up. The recovery was really good news. Thanks for all your help with this..

Elevator Ltd, Liverpool
Western Digital 320GB Caviar hard disk - Firewire drive not mounting on desktop. Intel iMac crashed and failed to boot. Initially thought to be software related. Tried recovering files while in target mode, but got through about 6GB before bad blocks caused failure. Volume no longer recognised. I just want to confirm that everything appears to be ok with the drive and data. Thanks for your service, it's most appreciated..

Harrow, London
We had a Seagate Barracuda SATA 7200 500GB hard drive that's stopped powering up. The disk remained silent when turned on. It used to be the system drive in an HP PC. Thank you for the recovery..

Poole, Dorset
The 500GB Hitachi Deskstar was being transferred to a new computer. The cables had to be bent at an awkward angle and the SATA connector snapped on the hard drive's PCB circuit board after the plug was accidentally forced. Many thanks for the data recovery..

Putney, London
SATA Seagate Barracuda 7200.11 750GBytes Hard Drive. The disk progressively stopped working then prevented windows from starting. The drive was recognised in BIOS. Was tested in 2 computers and 2 usb/esata external drive enclosures but were unable to recover data before sending to Apex.This is great news thanks very much!.

Welsh Assembly, Cardiff, Wales
The Maxtor Shared Storage 2 hard drive consisted of 2 500GB Maxtor hard disks in a Mirrored array. data recovery. One drive clicks and the other did not show any data partitions. Non of the data was visible. Great news (on the recovery) - You have just saved my life..

Norwich
WD 500GB Western Digital NAS Hard Drive WCAPW1456403. Following standard shut down of the Network NAS storage and restart the disk failed to spin up. It will not spin up in docking station - possibly pcb failure. Many thanks the recovery is excellent news..

Huntingdon, Cambridgeshire
The Hard Disk Drive abruptly stopped working and is no longer recognised by BIOS. No previous symptoms, and no SMART errors. It was a 320GB Hitachi Hard Disk Drive HDT25032VLAT80 pcb 0A29525 BA1790_ M1R705 08WR. The data was recovered and transferred to a new hard drive..

Kent ME2
The Fujitsu MPG3102AT hard disk had failed to boot up. It occurred after overheat of a cooling fan in the PC computer. The HD was not seen in BIOS and not spinning - no sound could be heard when powered. The recovery was truly good news..

Watertight Roofing, Dundee, Scotland
400GB Maxtor External hdd with power supply. 19V put in instead of 12V no response at all from disk. Burning smell and Over-voltage damage. Internal Seagate hard drive ST3400620A failed to start up when powered on. The Hard Disk Drive remained totally silent. Data was recovered to a new drive supplied by client. Thank you..

Macclesfield, Cheshire
Maxtor Hard Disk Drive 5T020H2 20GB had a burning smell after the power cable was suddenly switched off. The disc does not spin and remains silent when turned on. The Computer shut down immediately when the drive is connected. Data File recovery required.The data was transferred to a new drive. Many thanks for your help recovering it. You provide a good service..

Towcester, Northamptonshire
Seagate 3.AAH 300gb Seagate Hard Disk Drive. Power cable failed. Investigation suggested short in circuit board and no power to the drive. Changing power cables did not work. Thank you very much - I now have the data back. Thank you..

Bass Wing, Burton-on-Trent, Staffordshire
300GB Maxtor One-Touch HDD failed to boot up. Hi - just got in from a meeting - great news, we have purchased a hard drive so will speak to you Tuesday am and arrange to bring it to you. Thanks for your help.

Labtech Ltd, Presteigne, Powys
Data Recovery and transfer from Western Digital WDAC21600-60H 1.6GB to Fujitsu 4.3gb hdd of an old DOS system. That's great news on the recovery. Invoice is passed to accounts. Thanks.

Active Computing, Barnstaple, Exeter
The Seagate drive would not spin or boot up when powered or switched on. The computer to which it was attached would shut down when the hard disk was connected. Just to say thanks from our client for a speedy and successful data recovery. If something like this happens again you will be top of our list to call!.

Bradford, Yorkshire
Thank you I have received the recovered dvd. I would also like to thank you for a very prompt service, if ever I need any media recovering then I shall most definitely be using your company.

Newcastle upon Tyne, Northumberland
When booting up to Windows the Blue Screen showing error was displayed. The hard drive was Seagate Disk 160gb SATA ST3160023A fw8.12 7200.7 Barracuda. Thank you for the great news on the data recovery, we are very pleased. Many thanks..

IMS Ltd, Northwich / Middlewich, Cheshire
Many thanks for your quick response and keeping us up to date with the progress. We are up and running again after the scare and now backing up to usb pen drives in rotation 1 each night. I would Highly recommend you for to future users.

Northampton, UK
The Seagate ST3160022A 160gb hdd caused the pc to switch off when powered. Hard drive - shuts computer down when attached - burning smell. Just a quick note to say I received Ext drive with retrieved data all in good working order. Thank you very much for an excellent service and seamless process. I would gladly recommend your business to any prospective customer. Thanks once again.

Hailsham Sussex
I would like to acknowledge receipt of the new 200 GB drive. On testing, I have found that you have recovered 99% of the data with only a handful of corrupted files. Many thanks for the speedy service. I would not hesitate to use you again and I will definitely recommend your company to others..

WD Associates Ltd Benfleet Essex UK
I would like to thank you once again for what has been outstanding service, in terms of both speed, price and communication. I would have no hesitation recommending your services and will in fact mention to Dell that you should be on their supplier list as a more affordable option to other DR companies who wanted in the region of £1000 and even then the lead time is three weeks!.

Macclesfield Cheshire UK
Quantum CX13A2F1. I have received the discs and am relieved and pleased with the result. All through the crisis of the loss of function of my hard disc you have provided the very best possible customer care and support. The worry about the potential loss of data was greatly eased by the confidence and reassurance that you provided and inspired. From the very first contact with Apex, right through each of your follow up calls I knew that I was in the hands of a highly professional and caring organization. The care that was taken to prepare for receipt of the disc, the research into product and serial details, acknowledgment of receipt of the disc, confirmation of work starting, advice of successful recovery � these were much appreciated and confidence building messages. Even through a weekend, I was provided with excellent feedback. Apex sets a new and valuable standard in IT care and support. Even the giants in the industry pale into insignificance. Very well done. .

Hastings, East Sussex
512MB USB memory stick was working ok. After saving a word document, the USB flash drive appeared to suddenly be missing many files and folders which needed recovering. Many thanks for the fast turnaround of this..

Islington, London
SD Card Sandisk 4GB used in Samsung VP-DC165WB - camera dropped while in Idle mode and died so never finalised the card. Card can be read in PC but it is not showing anything.Disc received yesterday, thank you. I’ve managed to transfer to my hard drive.Thank you once again for your professionalism and efficiency. I will recommend your services to anyone with data recovery requirements..

Milton Keynes
The USB snapped in my pocket and looks as though it had lost a couple of pins. It does not work now. It was a Maxell 2GB USB flash memory Stick.(Rubber Blue/White). Thank you so much II am eternally grateful, you have saved me hours of needless work and huge amounts of stress!!!! Kind regards.

Cancer Research, Liverpool
Sandisk Cruzer 4GB SDCZ6-4096RB. The USB appeared to be dead when plugged in to the computer - The LED light did not flash and memory stick did not work.I have received the Data that was recovered..

FrancoDolfini Automatismos S.L, Madrid, SPAIN
Optima pink rubber 2GB USB drive with broken connector.Phison PS2231 Hynix HY27UT088G2M. Many thanks for recovering data from my daughter’s USB stick, she was over the moon. Every thing seems to be there and she has backed-up to her laptop. Thanks again for dispatching it so quickly..

Paignton, Devon
1GB XD Card - after attempting to transfer the pictures via a card reader it initially showed all the files but would not give thumbnails. Tried a different XD card reader and the properties showed 992mb is used with just a little free space left. Fuji Finepix Camera. Excellent news. Thank you for the speedy turn round. Much appreciated..

Camden London
2GB Black usb flash drive with USBest UT163-Q4 & Samsung K9LAG08U0M memory chips. The USB stopped working suddenly and not recognised by the computer. Thank you so muchfor the recovery - I am going to have a large wine now to celebrate!!.

Northumbria Police
LG Mirror USB Drive 4GB pen-drive. The memory stick included SM321QF B8, Hynix HY27UV08BG5M chips. When plugged in the disk LED light went on then went off and the safely remove hardware icon is saying device not recognized. Thank you very much data working. Have a nice day.

PIE Ltd, Milton Keynes
USB memory stick 1GB Easydisk. Device unrecognised, stick light not coming on. Electronic chips were SM321QF & Samsung K9G808U0M. Thanks for the great service we got from you recently. Just want to say how happy I was with how things went..

Forstinning, GERMANY
The Emtec 2GB USB Flash drive was not flashing or recognised by the computer when plugged in. It contained USBest UT165-L48, FBNL52AHGK3WG memory chips. Just to let you know that I have just received a CD of recovered data - thanks again !.

Skyviews Inc, BARBADOS
I just wanted to thank you for your prompt service regarding the recovery and return of my data. It is such a relief to know that the files are no longer ’lost’.I appreciate your work and would recommend you to colleagues/friends should they have problems with data loss. Thank you.

Hull
The silver usb broke from the plastic electronics board. I believe the USB data is now returned and back in our hands. Thanks for the prompt efficient service, I won’t hesitate to use or recommend your services again in future..

Anon, London
Repair 4GB Samsung black usb flash drive to recover files and folders. The memory stick was dropped onto tarmac road, no longer light up or flashes, and cannot be detected or seen by the Windows PC computer. Phison PS2136CC-G Samsung K9LAG08U0M chips. Thanks very much for the data recovery service. I would not hesitate to recommend you to friends and colleagues in the future..

European Pensions Management,Bournemouth, Dorset,
That is great news! Thank you very much for your efforts and services – I’m extremely impressed with the prompt turnaround as well as the actual data recovery. Great stuff!! I shall forward these payment details onto our finance department as soon as possible..

Southall Middlesex
After being trodden on the USB silver connector was snapped on the memory stick. All received now; thanks again – I shan’t hesitate to recommend you to others in similar dire straits! Well done..

Tectonic Analysis Ltd, Chichester, Sussex
USB black & silver Disgo 2GB - stopped flashing before windows reported usb device not recognized error. Many thanks for your help in recovering the data and I have made full payment to you today. Thanks again..

Rhyl, Denbighshire, North Wales
The USB memory stick had broken when the laptop fell over and pressure snapped the silver connector. I can’t tell you how thrilled we are to hear that you’ve been able to recover the data. Kind regards..

Navigate Solutions, Portsmouth / Cowes
Postman delivered disc today. Thank you so very much for your very fast and efficient service. I have everything I need to get on with work, plus pointsec is working on this, so many many thanks. Can’t thank you enough, am thrilled to have the data back..

Legal Masters, Birmingham
Thanks for your voicemail message that I received today and your prompt attention and efforts. I have learnt a lesson and will ensure that should anything like this happen again, to refer it to the specialists as quickly as possible without any intervention!!.

Braidwood School, Birmingham. UK
Thanks very much for sending through so promptly. I would hugely appreciate your posting off the disk and SD-card as soon as possible so that I might send it back to the owner in South Africa tomorrow. Once again, thanks for you all your help on this. I’ll certainly be recommending Apex to anyone I encounter with data-recovery needs!.

Enfield, UK
I can only describe your expertise as "brilliant"!! I am absolutely delighted at receiving ALL of my data from my "dead" memory stick. On Monday evening I was absolutely distraught at the thought of the loss of hundreds of hours of preparation of lessons and work. I really didn’t realise the actual quantity until you e-mailed the 15 pages of listed files on Tuesday when you had already re-assured me that you had sorted it. What a relief and yes, you were still working and e-mailing during the late evening. That meant I actually had more than the 3 hours of nightmare sleep that I got on the night it happened. I have and will recommend your service to ALL. Thank you again for your speedy and most helpful service..

GE Aviation, Eastleigh, Hants
Just to confirm that the CD and XD card arrived safe and sound. The CD is fine and we have already backed it up and had all the photos printed to ensure we have as many disaster contingencies covered off as possible! Once again thanks for all your help. After various attempts to get the data back we had all but lost hope but you have shown that you should never say never! Hopefully we won’t need to use you again but should we or any of ourfriends, family or colleagues experience the nightmare we did, we’ll definitely be sending them your way.

City University London
Again many thanks for all your help and saving me many months of hard work! I&rsquo;ve checked all my files and they are all seem to be ok. As I said earlier, I will happily recommend you to everyone I know..

GM International Information Systems,
I would recommend Apex Technology to anyone who has a problem retrieving data from ICT hardware which becomes faulty. I thought I’d lost two years hard work on a USB pen which would not boot-up. I nearly hard a heart attack and could not sleep for three days. I called my ICT friends who told me to find someone ‘good’ to retrieve my data. I looked up different companies on the internet and sent my disc to one. They told me that the data on my USB pen was not recoverable and I there was not the slightest possibility that an ICT engineer in the UK could recover the data. I was totally distraught but decided to try another firm. My husband advised to use Goggle to find a firm which specialised in recovering data from USB pens as well as other hard drives. Thank God , my search discovered Apex Technology Limited! After briefly speaking to them I sent my pen to be investigated and he told me in less than 24rs that he had recover the data on my pen and was sending the information in the post. This was really quick and I was really happy because the data would arrive in time for me to use the information in a head teachers conference I was scheduled to deliver during the following week. . The service at Apex is wonderful, efficient, effective, polite and very reasonable. I will back up all information stored on my USB pens in future but also keep Apex in my address book and will not hesitation recommending Apex to anyone in the future..

Highgate, London UK
Thank you so much for your time and attention to my problem! I will remember about your company in case I ever have any other problem with my pictures! And I will recommend you to my friends!Thank very much again! Sincerely, Svetlana Markova.

Vivid Automotive Europe
The usb was not recognised by the computer when inserted. I got my data today. I am very pleased with your service, and will be sure to recommend you to any colleagues or friends at this side of the channel, especially since my efforts to contact a Belgian data recovery company showed how far they have to go in terms of meeting the European competition!.

Rotherham UK
Data Recovery HiSpace USB Drive 128MB. I would just like to say thanks for all your efforts and speedy responses. I was so impressed with your support and quick responses that I have already recommended your services to a couple of colleagues who I hope will contact you with the issues around their lost data. Many thanks once again..

Bristol UK
What can I say? I cannot thank you enough for finding the files on my usb flash drive. As you know, I had hours and hours of work stored on it and I was absolutely distraught when my local computer shop told me there was no chance I would be able to retrieve the data at all, no matter what. I was delighted when I saw your website and even more chuffed when you replied so quickly and positively to my problem.The same night as I felt all was lost, you very quickly reassured me and gave me the confidence that you would, indeed, find my data and therefore save me hours of repeating work. There was no way that I would have remembered every detail of my files and the amount of work I would have had to repeat would have been unbearable. Therefore, I found your service priceless and was more than happy with the reasonable price for the service.Throughout the whole process I couldn’t have faulted your company, I received up to date emails with your progress which confirmed the data being retrieved. I think the turnaround was far less than 48 hours, and this was only because I couldn’t get to a Post Office immediately – unbelievable!I really cannot thank you enough; I think I’ve said that about a hundred times in my emails to you, but its true! Your service was fantastic and although I have learned a very valuable lesson about saving my work, everywhere, every time, it is still great to know that you’re there waiting to rescue others like me, even after everyone else has gone home from work!I would strongly recommend your service to all..

Sittingbourne Kent UK
Please accept our thanks for the service you carried out for us in retrieving some important data from a damaged USB memory key. Not only were you successful in this task but your response was commendably rapid and the cost of the exercise very reasonable. Should we ever be in a similar situation I am sure we would not hesitate to use your recovery services or to recommend you to others..

Leicester, UK
The usb connector broke when it was plugged into the back of the laptop. Just to let you know the recovered data disk finally arrived mid afternoon on Friday!! Once again thanks so much. We both really appreciate this..

Director of Pupils First, Lewisham London UK
The CD arrived on Saturday morning with the double sets of recovered files. At least I know the procedure for any future disaster! Thanks for all your help - I was most impressed with the service..