Incident response protocols

Specific protocols may also be developed to guide police actions in their immediate response to a particular incident of violence. For example, key steps for the first officer in cases of domestic violence (with some actions relevant to all forms of violence) include:

Immediately separate the victim from the perpetrator. Because there is often unequal power and control between partners, it is the officer’s responsibility to ensure that the parties are out of sight and hearing of each other, while keeping officer safety a priority.

Ensure the safety of the victim as well as any children who are present.

Identify and secure any weapons that may be on hand to protect all persons present.

Isolate, search and secure the perpetrator (if present) and take actions to remove him from the scene.

Arrange medical treatment for any injured persons.

Ensure that women and any children at the scene are provided with appropriate support/ assistance as required, including referrals to relevant health and social service agencies.

Ascertain if language is a barrier and arrange to provide a translator when necessary. Children or family members should not be used as interpreters.

Inform the survivor of police procedures and confidentiality, and ascertain the initial facts of what has happened to identify the offence.

Conduct a risk assessment and identify whether or not the victim/s are at risk of future violence to ensure adequate interventions are put in place to minimize the potential for future harm.

Gather and preserve all potential evidence of the offence in accordance with the police service’s investigative procedures, which should include making detailed notes of the actions and communication made by the parties and a detailed occurrence report regardless of whether charges are brought or an offence is alleged.

Contact victim services (if available) to assist with care and support of the woman or girl.

Interview the perpetrator or alleged offender (at the police station).

Document the investigation, evidence and statements in a formal and detailed occurrence report, regardless of whether any charges are brought, and enter information on the police service’s information system for future reference.

In addition to the above, specific steps may be required for particular forms of violence:

Sexual Assault:

Ensure that the crime scene is secure and cannot be disturbed by anyone (survivors, witnesses, media or police not involved in the investigation);

Provide the survivor with transport to a forensic medical facility or arrange for forensic examination of the suspect as requested/ needed;

Refer victims to coordinated sexual assault response teams or centres to enable survivors to access a broad range of care (legal, medical, and social services) and to increase the likelihood that the assault can be successfully prosecuted;

Provide survivors the option to speak with all-women sexual assault investigative teams or conduct interviews in dedicated rooms for survivors;

Promptly complete a detailed report of the sexual assault and make it available to survivors, as reports aid survivors in pursuing protection orders, civil remedies, immigration petitions, insurance benefits, and compensation claims;

Take actions to identify, arrest, and/or refer charges on the suspect;

Include other duties associated with the investigation process and case follow-up.

Establish a future contact plan and code word for safe communication with the victim;

Provide information on available options and remedies (e.g. annulment, divorce, protection orders, harassment restraining orders; and her right to seek legal advice)

Advise of risks involved in travelling abroad and if travel will take place, request consent to obtain:

a copy of the woman’s passport,

information about the family (survivor and any dependents’ names and birth date, name of father, (potential) spouse and father-in-law, overseas address, wedding date, contact information for family and close relatives, and a trusted third person in both countries),

travel details and companions,

approximate return date,

safe way of contacting the woman while abroad (information only the victim would know);

The woman should be requested to contact police upon return and obtain her written consent to authorize police or other relevant state actor to act on her behalf should she fail to return as planned;

Conduct specialized risk assessment (including family history of forced marriage) and safety planning, including in case the survivor is seen meeting with police;

Identify any other crimes committed and details of threats, abuse or hostile actions;

For child survivors, provide a referral to child protection services; and

Obtain contact details of the person reporting to the police, whether a third party or the survivor as well as their photograph and other identification documents; and details of any trusted friends and relatives of the survivor or woman or girl at risk.