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We've had to temporarily turn off the online account management section of our site.

We're sorry for any inconvenience this causes you, we aim to be back up and running as soon as we can.

If you have a question that needs an urgent answer, for example if you’re a Prepayment customer and have no supply or are at risk of losing your supply, why not try contacting us on Twitter (@EONhelp) or Facebook instead? We’re online between 8am and 8pm in the week and 8am to 6pm on Saturdays.