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Detailed description of goods and/or services The Open Democracy Advice Centre (ODAC) is a section 21 non-profit company. Our mission is to promote open and transparent democracy; foster a culture of corporate and government accountability; and assist people in South Africa to be able to realize their human rights. ODAC seeks to achieve its mission through realising the right to know so that it makes a material, tangible difference to the lives of the poor, and thereby contributes to social and economic justice.

Delivery policy Subject to availability and receipt of payment, requests will be processed immediately.

Customer privacy policy ODAC shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

Payment options accepted Payment may be made via Visa, MasterCard, credit cards or by bank transfer into the ODAC bank account, the details of which will be provided on request.

Credit card acquiring and security Credit card transactions will be acquired for ODAC via Virtual Card Services (vcs) who are the approved payment gateway for Standard Bank of South Africa. Users may go to www.vcs.co.za to view their security certificate and security policy.

Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility ODAC takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile This website is governed by the laws of South Africa and ODAC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, no 6 Spin Street, Church Square, Cape Town.

Variation ODAC may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information This website is run by ODAC, a registered Section 21 company based in South Africa trading as Open Democracy Advice Centre and with registration number 2001/025513/08 and Ms Alison Tilley is the Executive Director

ODAC contact details Please call (021) 461 3096

COPYRIGHT

Unless otherwise stated, copyright to material on this website is owned by ODAC. We consent to reproduction or redistribution of this material for non-commercial use, provided we are notified and suitable acknowledgement is made to ODAC. An example of suitable acknowledgement would be: This material was sourced from ODAC www.opendemocracy.org.za

PRIVACY

We acknowledge that your privacy is important and therefore do not share information that you give us via this website with other parties. When we ask for information regarding your personal details, it is used to provide you with requested or related information e.g. if you want to subscribe to our newsletter, we ask for email and contact details. You will then be sent emails to the address you have specified. Any information that is collected by the ISP regarding length of user visit and other browsing information is not linked to your personal information.

Please note that when external links are provided to other sites, we are not responsible for either their content, or their privacy practices.

If you have any further queries, do not hesitate to call or contact us for further information.

DISCLAIMER

While ODAC attempts to ensure that all information on this site is accurate and complete, we disclaim all liability for any loss, damage or expense however caused arising from the use of this information. ODAC is not responsible for information on the sites linked to this site.