Support

Free for your hosting, but don't forget your website and applications

If you have a hosting account with us, you will be happy to know that we offer continues support via email, telephone and our support ticket system. All hosting support is free and covers any questions you may have regarding the setup of your hosting, email, security, domainnames and settings etc.

The free support does not cover issues regarding Joomla! and/or Aware IM applications that we may have build for you. Don't forget, the key to a successful website lies in its content and actuality. Keeping your website up to date will increase the traffic to your website. This is something many of our customers do themselfes. You may also want your site to be listed in search engines. vischu.com can help you there too. Our tips are free, but if you want us to do the work for you, we will need to charge you a fee.

Keeping your website up to date not only applies to your content, it also applies to the Joomla! environment. Hackers are increasingly attacking websites that are based on popular content management systems like Joomla! Joomla! and the suppliers of components and modules that you may use, frequently update their software, especially if security issues are involved. Therefor it is highly recommended that you check for updates frequently. You may also want to consider having a Joomla! support contract with us. Thus you don't have to worry, we take care of all essential maintenance for you.