Multi-channel Customer Support

Multi-channel customer support integration allows you to focus on the conversations that you have with your customers, helping you provide exceptional customer service through each and every customer support channel.

Outstanding 24/7 Customer Support

Customer service software that helps you offer your customer amazing service. IZIHelp unifies your customer conversations across all channels with everything you know about them, and puts it at your fingertips.

Everything you need for a
hassle-free customer support

A unified solution to offer multi-channel customer support and manage tickets effectively. Make your agents deliver lightning-fast issue resolution with the help of an intelligent inbox and robust automation tools. Gain insight using the help desk and make smarter decisions.

Effortlessly continue conversations over multiple channels

Stay close as you grow

MANAGER

WITH YOUR TEAM

Drive operational excellence by combining the right technology with a dedicated workforce. With detailed reports on individual employee performance, identify the gaps in your current process and work towards achieving maximum potential.

With customer

Removes the distance between your team and your customers - so you can provide better support, quicker

WORKING ENVIRONMENT

Create professional working environment on both external customer care and internal team workload.

"I think IZIHelp is fantastic. You guys really are doing a great job. There was a big need I feel for the IZIHelp product in this particular part of the Vietnam market. And considering this is only the early stages think what it will be like once it has grown a bit more!'

Tuan Nguyen - Deputy Director - juno.vn

"Just started using this service and it seems to work very well. Support is super responsive and personal. Thumbs up with this experience so far. We are setting it up to manage bookings for online backpack order and engaging with our customers".

Vu Nguyen - founder LAB.Inspiration

"Working with IZIHelp is a pleasure. In our line of work (shipping), being able to manage and organize a lot of data for many orders can be cumbersome and a hassle. IZIHelp not only makes it easy, but also a pleasure. Right away, our customers have noticed the more personal approach we've been able to take and our leads are converting like mad!