If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard DeliveryOrders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold DeliveryThreshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home DeliveryIn-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:

Swatch ShippingBallard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

Very pleased with purchase
I'm very happy with this mirror. The glass is convex and--along with the rope-look detailing--gives the mirror an antique look. The frame is made of a fairly light-weight metal, so it's easy to hang and easy on the wall as well. Even so, it looks substantial and much heavier than it is. Just a handsome, tasteful piece that would go with a lot of different styles and decors.
March 16, 2014

Beautiful!
Better than expected! The description said it was a cast product. Surprised to see is was metal with a nice antique finish. And the mirror is convex.
March 2, 2014

OK
I like the size, but for the price point, the quality is not that good.
March 2, 2014

Love it.
Looks as presented and fits my room just like I wanted. The 20% coupon made it a no-brainier. Not heavy, so it was easy to hang.
March 1, 2014

Sparkle and charm
I purchased two of these sunburst mirrors. I have one hanging on either side of an antique hutch in my dining room. The mirrors add the perfect sparkle to that wall. I love that the mirrors look silver while the frame is antiqued gold. It works well with both the silver and gold in my dishes.
The mirrors are excellent quality at a reasonable price. I love that the mirrors are convex. This gives them character.
I like that the frame is metal instead of resin. It is lightweight and won't chip easily like resin can do. I love the antiqued color--not too brassy or bright. The metal braid encircling the mirror is a nice detail.
The mirror was very well packaged and arrived without damage. I found them easy to hang. I was especially pleased that the hangers were so standardized since I was hanging two on the same wall and needed them to line up perfectly.
March 1, 2014

The mirror is weird
The mirror is that funny mirror that you would see clown house. THe kind that distorts your body. Nowhere in the product description does it say that it is this kind of mirror. I am disappointed with this mirror. It would be perfect if the mirror was a regular one because the sunburst is very pretty.
March 1, 2014

Great Design, concave mirror
This piece is perfect over my bureau between two windows. It's an instant focal point but not overwhelming. It's the perfect touch to my bedroom redo.
February 13, 2014

I love it
This fit my spot perfectly. Someone asked me if it a real antique. It just looks special!
January 16, 2014

This is a beautiful mirror!
I hung this mirror in a corner of my living room. It is beautiful there. It reflects light off the other wall. I am extremely pleased with this feature. I also would like to note that it came packaged very carefullly.
January 13, 2014

Very nice
This is the second sunburst mirror I've purchased from Ballards. The first I placed over a twin metal bed that's in my vacation home. This one I have arranged with some watercolor pictures and an antique botanical. They both look fantastic. The size is perfect. Not too large or too small. For the price it's one of the nicest one's available.
November 6, 2013

Very nice, perfect for end of hallway
I bought this for the end of a very long hallway. I particularly like the fact that the mirror is small and convex, so I don't have to watch myself walking towards it the whole way. The image is pretty non-existent until I get real close. It does feel a little delicate, and it is awkward to hang because of all the pointy pieces. But once on the wall, none of that matters. About 5 minutes after I hung it, a friend stopped by and immediately noticed it and said how much she liked it.
June 11, 2013

product matched its desscription.
I am pleased with my purchase. The mirror arrived well packaged and in excellent condition. I placed it over a small fireplace mantle and it looks great.
May 14, 2013

Gorgeous
I purchased two of these to add to my built in bookcases and it adds elegance and sparkle to my otherwise plain bookcases. They are the perfect size and definitely look more expensive than they are - always get compliments on them!
April 29, 2013

Perfect room accessory
Although the mirror was a tad smaller than I had anticipated, it is the perfect accessory for my bedroom. It adds just the pop of bling I was looking for, and would recommend this hot little style to anyone looking to spruce up a space for Spring!
April 1, 2013

Beautiful Sunburst Mirror #4
This Sunburst Mirror #4 is a perfect decorative piece above a dining room server. The convex mirror and golden rays give not only a vintage look but contemporary as well.
February 24, 2013

pretty mirror
A bit tricky to hang but it looks great once it's hanging
January 24, 2013

Nice look, just one problem
This mirror is nice as far as finish and weight. The only problem I've seen (now that I've thrown away the packing materials) is that the hanging hook is not aligned with the longest spoke of the sun burst, making the mirror look off kilter. I may see if there is any way to make it hang better since I can't return it without difficulty.
December 24, 2012

This product looks cheap
The finish on this mirror is badly done. The overall impression is tinny. It is certainly not as I expected. I cannot quite convince myself to hang it up even in a hall. I wanted to avoid the hassle of returning it but it looks like that is what I am going to have to do.
December 20, 2012

Won't find anything similar for the price!
This sunburst mirror was just what I needed to complete the look I was trying to do, in the mudroom. Of course it could be a statement piece by itself on a smaller area, but It was perfect with my grand bouquet plaque.
December 4, 2012

very cheap looking
After reading the glowing reviews I purchased this item however I find that the color is darker than in the picture and that once on my wall it looks extremely kitsch
December 2, 2012

exactly what I had hoped for
well made and the finish was antiqued enough not to be too gold.
November 11, 2012

Stunning Starburst Mirror
This starburst mirror is just the right size for an accent wall or hallway. The mirror itself is concave, so it's decorative, not for checking make-up. Beautiful antique finish goes with any decor. So glad I finally found one that was reasonably priced and smaller in size.
November 7, 2012

This mirror is so beautiful!
It arrived carefully packed and is exactly as depicted in the catalog. I love the mirror's retro feel and the fact that I did not have to spend hours scouring antique stores looking for it. The actual mirror has a very cool reflection and is perfect for a bedroom/living room! I am thrilled with this purchase and felt it was a great value for the money!
October 31, 2012

Charm and Character
I hung this mirror above a cabinet on a wall that needed something a bit different and special. It really adds the charm and character that I was looking for.
The mirror was very well packaged and arrived without damage.
I put off ordering this for a long time because I wasn't 100% certain whether the mirror would be flat or convex. Most of the photo's on the website make it appear to be convex, but one of them looks as if the mirror might be flat. I was delighted to discover that the surface of the mirror is, in fact, convex. This is what gives it so much "vintage" charm.
October 22, 2012

WORTH EVERY PENNY
I LOVE MY MIRROR.......... IT IS A GREAT ADDITION TO MY MASTER BEDROOM ! IT WOULD LOOK GOOD IN ANY ROOM IF YOU ARE THINKING ABOUT GETTING IT THAN DO IT......... IT IS WORTH IT !
July 29, 2012

Very elegant
This mirror is very pretty and a nice accent piece to any room. It is way smaller than I was expecting so I will be returning because it doesn't fit the wall I bought it for, however its a great piece.
July 22, 2012

Better than I thought it would be!
This mirror has a concave mirror! It looked like this was a possibility from the photos, but when I called Ballard to inquire, I was told it was flat.
I was delighted when it arrived, but frustrated that I almost did not purchase it due to incorrect info.
July 16, 2012

worth the wait
The sunburst took forever to arrive but I just love it. It is exactly as it appears on line. It is slightly distressed and has some black streaks on it that look great. It goes very well with a black, shabby chic mirror I have.
June 16, 2012

size was dissapointing
i had been looking for a sunburst mirror to put in my living room for over a month and i finally settled on this one i wanted it to be the main accent for a wall but it is very small so it ended going on a small wall it is still very beautiful though and i would recommended to anyone
February 26, 2012

The mirror fits perfectly above our bed
This sunburst mirror is one of many purchases I have made from Ballard Designs. Their items are very well made and always appear as they do in the catalog. This particular mirror hangs above our bed and makes for an interesting focal point. I also have purchased a lovely chandelier from Ballard that often appears in their catalog, with winding twigs and crystals with 6-8 lights. it's gorgeous and i've received so many compliments on it. And Ballard's prices are very reasonable!
February 26, 2012