Your Choice Canada-US Plan FAQ

Canada-US policy

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The Canada-US plan lets you enjoy all the benefits of a Your Choice plan in both Canada and the US. When selecting your choice of data to use or share with other subscribers on your account, you can opt for the Canada-US option. This allows you to call, text and use data while in Canada and the US.

With the Your Choice Canada-US rate plan, you are required to stay on the plan for the duration of your term. If you change your plan before the end of your term, you will automatically be charged a $100 service fee.

Calling and texting with a Canada-US plan

This plan includes unlimited calling, text, picture and video and messaging to phone numbers in Canada and the US.

While in Canada, calling and texting phone numbers outside Canada and the US are subject to standard pay-per-use long distance rates. See telus.com/mobilityppu for details. If you have an international long distance calling or texting add-on, the rates of your add-on only apply when making international long distance calls or texts from Canada.

While in the US, calls to phone numbers that are outside of Canada and the US are not included and will be billed at the roaming pay-per-use rate in the US. See the applicable pay-per-use rate on telus.com/travel. You can text numbers to any destination in the world for no extra charge, however, texting premium and subscription numbers are not included.

While in the US, picture and video messages that you send and receive will use your rate plan’s monthly data if you are not connected to Wi-Fi.

Calls to the following area codes and exchanges (712) 432, (605) 562, (605) 475, (712) 775, and (559) 726 are not included and will be billed at your standard pay-per-use rate.

Using Easy Roam internationally with a Canada-US plan

If you don’t have Easy Roam, you can text TRAVEL to 7626 using the mobile device that you wish to add the service for. Unfortunately, at this time you will not be able to add Easy Roam using My Account if you have a Canada-US plan.

Since your Canada-US rate plan covers all your usage while in the US, the $7 per day Easy Roam rate for the US does not apply.

When using Easy Roam in an eligible international destination outside the US, you can take advantage of the $12 per day rate to use your current plan’s minutes, text and data while travelling. Calling phone numbers outside Canada and the destination you are currently located in are charged the pay-per-use rate for the destination that the call was made from. You can search the destination you are calling from at telus.com/travel to dertemine the pay-per-use rate.

You can text numbers to any destination in the world for no extra charge, however, texting premium and subscription numbers are not included.