Claim title:

sup*maxforce

Claim value:

Â£70

Incident Date:

8/12/2009

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hi guys i seen an ad for these Acaiberry trials claiming its free just to pay Â£1.50 delivery so put card details up it said my card was unsuccesfull 8/12/2009 so that was that. couple days later received the tablets and thought strange went to my bank they withdrawn Â£10 and complained to my bank and asked them to stop any more money taken out from US. today 15/12/2009 got bank statement through and have been charged a further Â£60 which i was very angry about i dont have any contact details for these people and just came off phone to cancel my bank cards please beware of these scammers.

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Comments

[23/01/2010] alyson berger: Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.Â Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.