We are helping companies in Latin America implement Social Media Command Centers following these 10 steps to integrate Social Media and CRM. Part of the process is to analyze conversations to understand the different use cases that are needed based... Continue reading

Come and join us in Buenos Aires for our 2nd Radian6 Day. On August 29 we will presenting use cases and best practices regarding the implementation a Social Media Command Centers. Click here more information. Continue reading

Social CRM Seminar in Colombia 2011 (Photo credit: Jesus Hoyos) We are back in Bogota, Colombia with our 2nd Social CRM. This is a limited attendance seminar with 15 to 20 participants. You will learn the basic steps to start... Continue reading

From Community Managers to Community Management By Jesus Hoyos (original post) In the recent few months I have seen a noteworthy progression of social media command centers in Latin America in industries like CPG, telecommunications and banks. The Latin American... Continue reading

For the past year we have been providing Radian6 training in Spanish for the Latin American market. As part of the regular Radian6 purchase, our customers get 6 online courses in Spanish for unlimited users of Radian6. Courses are delivered... Continue reading

Jose Corona, Director of Solvis Mexico, was interviewed by Kaizen about the benefits of Radian6 and gave a SocialCRM workshop at MundoContact's CRM event in Mexico City. Here are the related links: Podcast: #Kaizen 062: Medición de redes sociales; @jr_corona... Continue reading

In the last 5 years, Solvis has developed a network of companies in the region with a vast experience in CRM and Call Center, including social media and Social CRM. Some of the services we provide are social media monitoring,... Continue reading

Cross-post from JesusHoyos.com. 10 steps to integrate CRM and Social Media? We know that we need more than 10 steps. How many? Many more! It all depends on the level of maturity your organization has within your own CRM ecosystem... Continue reading

Jesus Hoyos constanly writes about Social CRM on his blog: www.jesushoyos.com. We have compiled a list of Social CRM articles from his blog and other sites that we hope can help you figure out what Social CRM can do for... Continue reading

Get to know Nimble CRM! We are an autorized Nimble Partner. “Nimble is a simple, Web-based solution that unifies your contacts, calendars and communication tools in one friendly interface.” “Nimble Contact is simply the most efficient and cost-effective way for... Continue reading

Nimble is a unique Social CRM solution for Small Business. Nimble allows to manage your contacts and social media connections in a simple and easy way. The focus is on maintaining your calendar, communications and contacts in one place. The... Continue reading

Last week Salesforce.com agreed to buy Radian6 for $326 million - a really big invesment that has created a change in the Social CRM marketplace. The purchase of Radian6 by Salesforce.com brings all kinds on opportunities to the market, to... Continue reading

Most of you in Latin America are coming back from the holidays and vacations, and about to start you CRM projects. If you need help in starting your CRM strategy or project and need to develop a common language to... Continue reading

Solvis and MundoContact are organizing a Social CRM Webminar with Jesus Hoyos about what it means to integrate social media with your CRM. Jesus will be speaking about the different integration points between technologies like social media monitoring, community platforms,... Continue reading

Image by solvisconsulting via Flickr We are proud to announce our partnership with El Centro de Formación, which will operate as Solvis Argentina. We have seen an increased interest in our social media monitoring, CRM and Social CRM services in... Continue reading

Image by solvisconsulting via Flickr THIS IS OUR OLD BLOG AND WEBSITE. PLEASE VISIT US AT www.solvisconsulting.com. At Solvis, we help small and medium businesses, enterprises and groups of companies to develop and execute CRM strategies. We can help you... Continue reading