> -----Original Message-----
> From: interchange-users-bounces at icdevgroup.org [mailto:interchange-
>users-bounces at icdevgroup.org] On Behalf Of Stefan Hornburg
> Sent: maandag 5 november 2007 16:21
> To: interchange-users at icdevgroup.org> Subject: Re: [ic] Orders to countries which have no states/provinces ?
>> Gert van der Spoel wrote:
> >> -----Original Message-----
> >> From: interchange-users-bounces at icdevgroup.org [mailto:interchange-
> >> users-bounces at icdevgroup.org] On Behalf Of Peter
> >> Sent: maandag 5 november 2007 12:33
> >> To: interchange-users at icdevgroup.org> >> Subject: Re: [ic] Orders to countries which have no states/provinces
> ?
> >>
> >> On 11/04/2007 08:03 AM, Gert van der Spoel wrote:
> >>>> -----Original Message-----
> >>>> From: interchange-users-bounces at icdevgroup.org> [mailto:interchange-
> >>>> users-bounces at icdevgroup.org] On Behalf Of DB
> >>>> Sent: zondag 4 november 2007 17:43
> >>>> To: interchange-users at icdevgroup.org> >>>> Subject: [ic] Orders to countries which have no states/provinces ?
> >>>>
> >>>>>> IC 5.4.2 with a modified foundation catalog. On my checkout
> form,
> >>>>>> "State/Province" is a required field. Some countries however
> have
> >>>>>> no entries in the State table. When customers try to submit
> orders
> >>>>>> shipping to such a country, a rather cryptic error appears and
> >> they
> >>>>>> can't proceed (I use Skipjack). The error appears to be coming
> >> from
> >>>>>> Skipjack, but
> >>>> I'm
> >>>>>> not certain that Interchange isn't generating the error. Error
> >> text
> >>>> is:
> >>>>>> (Payment process): There was an error accepting payment: Real-
> time
> >>>>>> charge failed. Reason: Length of customer state (-82) Credit
> Card
> >>>>>> Information: Length of customer state (-82)
> >>>>>>
> >>>> <snip>
> >>>>
> >>>>> The error says 'length of state' to be an issue. Are you sure
> that
> >>>> 'NONE'
> >>>>> actually works?
> >>>>> I would assume that the state-length expected is 2 characters. So
> >> it
> >>>> would
> >>>>> be rejecting everything else.
> >>>>> If that is the case I'd add a <option VALUE='NA'>Not Applicable
> >>>>> as option ...
> >>>>>
> >>>>> CU,
> >>>>>
> >>>>> Gert
> >>>> Hi - NONE does work in my tests, and there are many examples in
> the
> >>>> State table of entries longer than 2 characters. Maybe 2 is a
> >> minimum
> >>>> but I'm not sure.
> >>> Gotcha. Checked a SkipJack manual (2004) and minimum requirement
> for
> >>> state is 1 (actually 1-40 is allowed).
> >>>
> >>> So if you do not care about the State itself you could still go
> with
> >> the
> >>> <option value='NA'>Not Applicable setting. Then you do not need
> >> the
> >>> additional field.
> >>>
> >>> You could put a test in your form profile in case someone from the
> US
> >>> tries to be funny and Choose the 'NA' state ...
> >>>
> >>> As SkipJack is requiring at least 1 character you apparently cannot
> >>> make the field optional.
> >> Since this issue is specific to Skipjack, it's probably better to
> fix
> >> it in Skipjack.pm. Try this patch (untested attached) and see if it
> >> works.
> >
> > And if that works do this for the list of other fields that require
> 1-40
> > characters according to the SkipJack manual.
>> It shouldn't be fixed for really required fields like name and city.
> SkipJack module could throw an error before calling the gateway in
> this cases.
Name, City, State all require 1-40 characters ... So
Name: X
City: X
Would be valid in SkipJacks book ...
Why would those fields be more 'required' than State?
Just wondering if it matters for the payment processor, or just for the
person dealing with it to be able to send the goods or bill to the correct
address? So what I the deciding factor if something would be required for
the Module?
CU,
Gert