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Intro

Are you passionate about driving customer success? Interested in learning new technologies? We are looking for a Senior API Engineer who will provide support to our partners from all around the world including some of the top Android Smartphone brands (e.g. Xiaomi, OPPO, VIVO) that use our technology to power their Android App Stores and represent more than half of Aptoide’s Monthly Active Users.

In this role, you will represent Aptoide as you manage and resolve technical inquiries from our Partners regarding our API and White Label solutions. The first 4 months you will be working at our HQ in Lisbon, acquiring the necessary knowledge about the technology supporting our Partner Products. The remaining period of the contract you will be working at our office in Shenzhen, China.

Role

Provide technical support to Aptoide partners from all around the world with a focus in Asia;

Respond to cases in our support ticketing system in a timely manner and manage a backlog of pending cases while maintaining the quality of support provided;