TripAdvisor Traveler Rating:

1.05Cleanliness

4.05Location

1.05Rooms

3.05Service

1.05SleepQuality

1.05Value

2.05

“Disappointed.”

Jan 30, 2013Gary D, Athabasca

The room was not ready when we arrived so we were moved to a suite. The suite fold out was dirty the pillows were dirty on the king bed. There was excessive noise in hallways when I mentioned it to housekeeping they said they don't worry about all of the kids running up and down hallways until after the pool closes??????

Read management response to this review.

Management response from HospitalityMgr, Manager

Very sorry to hear of this experience. I trust you reported this and had received fresh pillows as well have someone address the kids running in the hallway? Again, apologize for your inconvenience.Regards,Jim
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