Austin Collection Agency

The Kaplan Group has been providing commercial debt collection services to Austin businesses for twenty-five years. Our 85% success rate on large claims where the debtor is still in business tells you we know what we’re doing, so if you have delinquent accounts, let us help you get paid!

Our Mission

Our twenty-five-year-old collection agency, The Kaplan Group, is headed up by our President, Dean Kaplan. Dean brings a unique background to our collection agency with his MBA from The University of Chicago, his varied work experience which includes negotiating mergers and acquisitions with transactions of over $500 million, and being CFO at several start up and beginning stage technology companies. In addition, he has traveled to over 40 countries for business and pleasure. Dean handles all large claims personally and oversees the handling of every claim that comes to The Kaplan Group. A customized collection strategy is developed for each claim we receive leading to our exceptional 85% collection success rate.

You don’t pay us a dime until we collect your money because we work on a contingency basis. Our customers are happy and you can see for yourself by reading our many 5 star online ratings. We also have an A+ Better Business Bureau rating. We collect nationwide, so it doesn’t matter if your customer is located in Austin or anywhere else in the US, we handle it all so that you can spend your time on other priorities.

Our collectors represent us on the frontline and with our clients, so we only hire the best of the best. All collectors are required to have a minimum of 10 years of experience as debt collectors. Our fees are very competitive and we can keep them competitive because of our success at collecting your money. Claims are submitted quickly and easily on our secure website and once we have the information we need we begin the collection process within one business day. We regularly report our progress to our clients, and you will always reach a live person when you call our office.

Dean is considered by many to be an authority in the credit industry and his blogs and advice appear often in industry publications including InsideARM, Credit Today and Accounts Recovery. His articles also have been featured on online sites such as AltFi News, MyCorporation, Bplans.com and Groupon. If you’re not getting paid, we’re the collection agency to turn to. Call or email us to get started, or fill out our simple Request a Quote form.

We Understand Business in Austin

Austin has experienced rapid growth in recent years becoming known as a high tech hub and home to a large number of dot-com businesses. Other big contributors to the economy of Austin include the federal government, hospitals, pharmaceuticals, and biotechnology. The Kaplan Group has been servicing clients across every industry imaginable for years, but we have a particularly strong experience base in the technology sector including mobile phone, semi-conductor and SAAS companies. In our twenty-five-year history, we’ve learned a thing or two about collecting. That’s why we develop a custom collection strategy for each claim which has resulted in our 85/% success rate. Wherever your delinquent customer is, no matter what industry or size, The Kaplan Group will use our experience to get you paid. We’ve been collecting in Austin and all over the USA for years. Don’t waste another minute of your time trying to collect. We’ll handle your claims and get your money! Call us or fill out our simple Request a Quote form.

Company president Dean Kaplan was a management consultant at KPMG for eight years. During his tenure, he helped hundreds of companies with business plans, mergers,
acquisitions and valuations. He owned, operated and dramatically grew a manufacturing business and has been a CFO for several technology companies.

Anne Kaplan was Associate General Counsel for Turner Broadcasting (TNT & TBS) and West Coast Counsel for the MPAA (Motion Picture Association of America).

Jerry Kaplan co-founded a bank and a bankruptcy preference defense company in addition to Kaplan & Kaplan, one of the largest commercial collection agencies in the country when he sold it in 1989.

Ready to collect your money?

See What Others Say About the Kaplan Group:

Testimonials:

This group is fantastic! We had essentially given up on a debt and they took care of getting us a fair portion back after over a year. They truly felt like a member of our own team and were great to work with. I HIGHLY RECOMMEND!

- Matthew Scriff

Austin Collection Agency Office

Austin Collection Agency Resources

We frequently use the resources below when collecting from Austin companies:

Collection Agency Tips for Austin Businesses

The best time to ask a customer for a personal guaranty is when they are first establishing credit with your company. Add the personal guaranty to your credit application and many new customers will sign it without thinking twice. Another option is to have a separate personal guaranty which can be given to new customers with the credit application, or it can be a requirement when an existing customer is requesting a higher credit limit. Once a customer has become delinquent, there is a much less likelihood of getting a personal guaranty. If your credit application comes back with the personal guaranty unsigned, don’t be afraid to ask the customer one more time. When asking, tell the customer something like this: “You are asking us to support your company by extending credit, we are asking you to support us in return. If you are not confident that you will be able to pay us what is due, that tells us that perhaps we shouldn’t extend you credit.”