Understanding your customers Understanding your customers is the key to giving them good service. Great customer care entails delivering what you promise but also involves knowing your customers so well…

Rwanda’s leading business magazine, The SERVICEMAG unveiled a list of top service providers in the country following a customer satisfaction survey. Multi- award winning Nyungwe Forest Lodge scooped the top…

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About The ServiceMag

We are an Educative|Free|Print+Online|Business magazine with a focus
on Customer Service. We publish in English, French and Kinyarwanda. We sensitize, educate and raise awareness about issues that help service providers improve their services. -->Read more