Visitors with disabilities

Dear Visitors!
Due to technical problems, the stairlifts in the Mikhailovsky Palace and in the Benois Wing are currently out of order.
We apologize for any inconveniences that may have been caused in connection herewith.

For all questions concerning the provision of services to disabled visitors, please call at +7 (812) 314-64-24

Free wheelchairs are available for visitors with disabilities.

Currently, the following buildings assigned to the Russian Museum have been made accessible for disabled visitors:

Stroganov Palace
For any enquiries, please refer to the information desk staff or to an administrator.
You can request a visit in advance by calling at +7 (812) 571-26-26

Mikhailovsky Castle
For any enquiries, please refer to the information desk staff or to an administrator.
You can request a visit in advance by calling at +7 (812) 570-51-12.

Marble Palace
For any enquiries, please refer to the information desk staff or to an administrator.
You can request a visit in advance by calling at +7 (812) 312-91-96

Mikhailovsky Palace:

Currently, the palace is partially outfitted with ramps. The exhibition on the ground floor is accessible.

The semi-basement of the main building has specially-equipped restrooms and a cafeteria.

Benois Wing:

Outfitted with ramps; the stairlifts to the first floor are temporarily out of service.

There is a cafeteria on the ground floor.

If you need assistance, you can ask the guards and administrators to help you by calling:
Main building, internal phone number: 1835

Mikhailovsky Castle:

The museum is outfitted with a lift.

Marble Palace:

The museum is outfitted with a lift.

Stroganov Palace:

The museum is outfitted with a lift.

Additional services

Wheelchairs are available (free of charge) at entrance areas.

You can book a guided tour or an interactive lesson for disabled people at our tour desk or by calling at +7 (812) 595-42-22

We hope you will have a comfortable and pleasant visit to our museum.

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Collection highlights

The collection of masterpieces, chosen by the Russian Museum will allow you to make a first impression of the collection of the Russian Museum.

The Russian Museum is the exclusive owner of all the interior images and pieces of art of the Russian Museum collection, as well as all the images and text information given on its official site. The usage of the texts and images provided on the site is only allowed with the permission of the Russian Museum.