Transparency for Technician Identification and Location Access

How Site Access Works

ServiceChannel Site Access offers an added level of onsite security and transparency at all your locations. Site Access ensures third-party technician identify verification and controls location access. It can even perform technician background checking. And it’s all done as part of the Service Automation platform.

Site Access is driven by a ServiceChannel “Badge,” a digitally generated ID composed of a photo and scannable barcode that, with appropriate approval, allows a technician or other designated person access to a location for a specific job (i.e., work order) at a specified time.

Site Access provides the security and safety of informing you who is accessing your stores, restaurants, branches, and so forth at all times. You’ll have the reassurance of putting a name to a face so that onsite personnel know who to expect and you’ll always know exactly how many technicians are at a location at any given time.