Upon entering an offline store, people are instantly approached by a salesperson. Otherwise they are "just looking". A good salesperson carefully pushes a customer towards the purchase – they find out the customer’s needs, get them involved in special offers, and introduce the merchandise from a positive perspective. If a customer isn’t quite ready for the purchase, the salesperson will try to get their contacts to reach out later. After the purchase, the salesperson will stay in touch and inform the client about new goods. Offline stores have learned to teach their salesperson the engagement technique, but online stores usually let the customer go.

Convead is the automatic salesperson for online stores. It will show customers the chosen special offer, ask their email and phone number, and activate an online chat at the right moment. If a client leaves the website, Convead will do its best to bring them back, even if the customer only spent a few moments in the shop and didn’t have a chance to say hello. As for existing clients, Convead will tell them about new merchandise, wish them a happy birthday, or offer them special purchase conditions.

It’s not magic – Convead needs to be set up. But the time you spend on it will be greatly compensated by the number of new sales (without expenses on new advertisements).

Convead has helped online stores:

Collect visitors’ contacts with widgets and form a loyal subscriber base;

Return abandoned carts and sell more with the help of trigger emails;

Chat with the most active users online, seeing the history of their actions, their preferences, and their previous messages;

Show promo widgets to different visitor groups and guide them to the most interesting parts of the website;

Send newsletters and marketing emails to stay in touch with clients and increase the number of sales;

Segment visitors and use analytics for even more precise tuning of marketing engagements;

Evaluate the results on the sales funnel, designed specifically for online stores.

Try Convead for free today!

Webasyst is a CMS and an intranet combined. A suite of web apps for creating sites, blogs, online stores, and collaborating with your team — all in one place.