1st-line Services

1st-line Equipment is a full service organization from product recommendations, to technical support and repair services, and to automated, self-service caspabilities.

Equipment Questions or Recommedations Needed? You can call or email us to learn more about which products best fit your needs. We would be delighted to assist!

Account Services: Upon registering an online account with us on www.1st-line.com, clients have access to creating gift registries (good way to get others to buy stuff for you), gift certificates to surprise others, management of MyFavorites products for constant reordering, and the use of an online customer service help desk inside your previous orders.

Back-In-Stock Notifications: If we have an online product out of stock, you can sign up with your email address to be notified as soon as inventory comes back in stock.

Technical Support: If you purchased your equipment from 1st-line, we would be delighted to answer any questions about your equipment via email or phone during business hours. If you would like to ship your machine in for an estimate on a repair, please select the diagnostic link below to review the processes and procedures.