TripAdvisor Traveler Rating:

2.05Cleanliness

5.05Location

4.05Rooms

4.05Service

4.05SleepQuality

4.05Value

3.05

“carpet”

Aug 11, 2013Suzanne W, Marion

carpet holds alot of dirt and bacteria. when the air conditioner was off the room had a bad odor to it. it affected my health, i have a breathing condition and it seem to aggravated it. other wise the room was fine.

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for taking the time to review our hotel. We are very sorry that you experienced an odor in your room. I have brought it to the attention of the Executive Housekeeper. We do, at this time, include in our daily cleaning spraying each room with a deodorizer. IThe staff responsible for making sure our rooms are top notch is responsible for making sure there is adequate deodorizer sprayed in each room. I sincerely hope you return to our property as we have taken measures to avoid the overlook in the future. Thank you again.
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