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We booked the sleep and fly package. The room was fine and the shuttle to the airport was ok (although the driver was less than friendly) but when we returned a week later and called for the return shuttle we were told there was no driver on duty and we'd have to wait over an hour. Also, that mysteriously their...

Ladies shopping trip and we enjoyed sitting in the living room for snacks and wine. Each person had plenty of room with two queen beds and a loft with a king. All beds were comfortable and the decor was bright and cheerful.
We liked having 2 bathrooms also.
Bring a hair dryer non provided. We'll be back again. I highly...

Nice large suites, we had a 2 bedroom suite with the 2nd room upstairs. Complimentary hot breakfast, an afternoon snack (one day was hotdogs another salads) and a decent outdoor pool. The staff was very friendly and helpful when needed.

We choose this hotel due to the size with us having 5 people. Also, because of the location and shuttle service to the airport. The rooms were noisy. Coffee was supposed to be ready in the morning, it was not. The shuttle service we were supposed to be provided did not accommodate. They told us a hour and a half...

Prior to booking we called this hotel to insure shuttle service, we were told that this service is provided and included. Up on arrival @ airport we had a long cold wait . Upon check in we were told that we would have a 3 1/2 hour wait to go to mall of America . We paid for a cab....

This is truly one of the nicest places to have an extended stay.
From the sales manager Adam, to front desk, Seth.
Seth treats people like people. Not just another number getting a room.
Very kind, personable and helpful.
The people that do the breakfast and dinner, they rock. Good food, and clean area.
The cleaning staff, just friendly as...

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Helpful?

Thank sheriwm

Management response:

Thank you for the kind words, sheriwm! We are very proud of our renovation and look forward to accommodating you again soon!

Spent 3 days here for the Ryder Cup. The hotel was very nice. Nice quiet location not too far from airport. Room was very large, clean, and comfortable. I was just there for the weekend so I didn't make use of it but the room has a nice full kitchen with all utensils you would need for an extended stay....

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Helpful?

Thank prowicki

Management response:

Hello, Prowicki! We are delighted to hear that you enjoyed your experience with us. Please, feel freeto visit us any time you find yourself in the Minneapolis area.

We stayed here late August for 2 nights. When we arrived, no keys could be made (as someone else mentioned here). This meant we had to track down a staff member to let us into our room every time we left. This was inconvenient. After I posted my original review, the general manager commented on it, asking me to email...

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Helpful?

1Thank lovedhappylimo

Management response:

I'm so sorry to hear that you were never contacted, Lovedhappylimo. I would welcome the opportunity to address the problems you ran into during your stay. Please feel free to contact me either at 651-688-0363 or by email at jbeveridge@sonesta.com.

I've been here multiple times now and happy to say that the renovations are mostly done. That's mostly good--but there are still problems. There are still two giant dumpsters in front of the room I was assigned so I couldn't park directly outside my room (why would they put the dumpsters in the parking spots near the building and not...

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Helpful?

2Thank FloridaGuy33811

Management response:

Hi, Floridayguy33811. I do apologize for any inconvenience our renovations may have caused during your stay. Please, feel free to contact me at 651-688-0363 or by email at jbeveridge@sonesta.com. I would certainly like to discuss any issues you experienced.

Enjoy something surprisingly different at our Sonesta ES Suites Minneapolis-St. Paul Airport. Offering you a prime location to take in the sights and sounds of the Twin Cities. While offering the warmth, comfort and amenities to let you eat, work and play. Our suites feature apartment-style living with fully equipped kitchens and lots of delightful little extras to make you feel at home. Spread out in your spacious accommodations. Start your day with our free, delicious hot breakfast buffet. Stay productive and connected with business services and free WiFi. And rest easy with crisp linens, thicker mattresses, custom comforters and fluffier pillows for a good night's sleep. Conveniently located near the Minneapolis - St. Paul International Airport with free shuttle service for guests, we make it easy to get in and out. You'll also find the Mall of America, Xcel Energy Center and the Twin Cities Premium Outlets close by. We look forward to your stay....more less

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Also Known As:

Residence Inn Minneapolis - St. Paul Airport / Eagan Hotel Eagan

Residence Inn Eagan

Eagan Residence Inn

Sonesta ES Suites Minneapolis - St. Paul Airport Eagan, MN

Hotel Style:

#5 Family Hotel in Eagan

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