A replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices.

Choose Next Day Exchange Hardware Support when you need to: replace defective hardware the day after it goes down, take advantage of convenient door-to-door pick-up and delivery, rapidly access over-the-phone problem diagnosis and technical support, and find a cost-saving alternative to onsite hardware support.