A unit-based team includes all managers, physicians, dentists and coalition union members in the work unit. All employees in the unit participate and support the team in meeting its goals and objectives.

UBT members

For the team to move up and become high performing, its important for all team members to:

complete UBT training

attend and participate in meetings

represent the interests and perspectives of others—not just their own

use UBT processes collaboratively and with an open mind toward mutually acceptable results

UBT co-leads

Each UBT has a management and labor co-lead. In departments with physicians, it’s ideal to have a physician co-lead as well. Co-leads organize the team’s meetings and huddles and make sure the team’s performance improvement work stays on track.