I've got a 9000 Bold that was ex-work stock and has always run under BES activation.

I have wiped the device to the point of JVM error and re-loaded the software from the BlackBerry site, but cannot seem to get the option to set up an internet-based email account. Everytime I go into setup, it only offers me BES option.

__________________The difference between stupidity and genius is that genius has its limits.When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work.Too many people miss the silver lining because they're expecting gold.[BES 5.0.3 / GroupWise 2012 HP2]

Not on the one I tried with yesterday. That thought did cross my mind. Would the provisioning of the SIM card bring that option up - I know from experience when a SIM has been dual provisioned, it sometimes causes issues on BES activation, therefore we have had to ensure the SIM was provisioned for Enterprise only to activate.

If the SIM is provisioned for a BES data plan it will have the option for personal email addresses as well. Either BlackBerry data plan will work.

__________________The difference between stupidity and genius is that genius has its limits.When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work.Too many people miss the silver lining because they're expecting gold.[BES 5.0.3 / GroupWise 2012 HP2]