The issue you are experiencing with HDMI ARC is reported to developement. I cannot confirm if there is an solution or not for this. Please have a look for further softwares.

Best regards,
Benedickte

I connected the TV audio through an optical cable to the surround receiver (reason: the receiver just supports HDMI 1.3 and does not have ARC). I also observe audio dropouts on the optical audio out. It happens randomly, I havn't noticed any pattern when the dropsouts happen. However, the audio cuts every 3 to 5 seconds with DTS streams. I have the newest firmware loaded.

I connected the TV audio through an optical cable to the surround receiver (reason: the receiver just supports HDMI 1.3 and does not have ARC). I also observe audio dropouts on the optical audio out. It happens randomly, I havn't noticed any pattern when the dropsouts happen. However, the audio cuts every 3 to 5 seconds with DTS streams. I have the newest firmware loaded.

Any idea if this may be in relation with the HDMI ARC problem?

Thank you and best regards
Marc

this makes me believe software fault but still not sure. very frustrating and now getting very annoying.

can someone fom philips please confirm that if i returned the tv and recieved a replacement that i would not have this problem.

this makes me believe software fault but still not sure. very frustrating and now getting very annoying.

can someone fom philips please confirm that if i returned the tv and recieved a replacement that i would not have this problem.

thanks

dan

Gave up waiting for an answer and have a replacement coming today, I hope this new Tv doesn't display the same faults.

Over the last 5 days the TV has been unable to return to free view from mediA player, when pressing the back button whilst streaming a movie the set has gone back to the player menu but has started to play the movie I have just stopped Without me selecting it. Pressing exit at this point leaves me with a blank screen and no free view, I can't select a channel even from the guide, in one occasion I ended up with horizontal and vertical multi coloured lines across the screen which remained even after switching set into standby. The only solution is to pull the mains plug and reset the TV.

Gave up waiting for an answer and have a replacement coming today, I hope this new Tv doesn't display the same faults.

Over the last 5 days the TV has been unable to return to free view from mediA player, when pressing the back button whilst streaming a movie the set has gone back to the player menu but has started to play the movie I have just stopped Without me selecting it. Pressing exit at this point leaves me with a blank screen and no free view, I can't select a channel even from the guide, in one occasion I ended up with horizontal and vertical multi coloured lines across the screen which remained even after switching set into standby. The only solution is to pull the mains plug and reset the TV.

I will report back when the replacement is set up, fingers crossed!

I have almost given up, replacement the same, the only thing I can think of now is signal interference. I have a diplexer for aerial and satellite and the wall socket may be faulty. I cannot think of anything else. If this doesnt work then the replacement is going back and I'm getting a different TV.

Sorry but I have really tried to make it work, no other 5.1 device in my house does the same whilst connected to my amp.

Looking at these forums, this seems to be a problem with many Philips tv's, and has been for ages. It also happens with other digital outputs, like HDMI ARC.

My new 40PFL5537 has the same issue, but I doubt Philips will ever fix it.

I have a 40pfl9704H/12 with that problem, bought in 2009. Also latest Software update.
I wonder if a SW update can ever fix that. I think they were stingy either on the memory or the cpu power, which causes buffer underruns.

I have a 40pfl9704H/12 with that problem, bought in 2009. Also latest Software update.
I wonder if a SW update can ever fix that. I think they were stingy either on the memory or the cpu power, which causes buffer underruns.

Bought a new amp and it now happens occasionally. Still annoying though

for me it also happens with my 7606k02 also with DTS sound from my PS3 in games or any other source with DTS sound. Most frequent on the ARTE HD Channel dosent matter if i look it thrue the TV (Cabel) or the digtal HD cabel Reciever.

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