Efficient development for Multiple Devices. Our tools are taking a practical approach to creating responsive content, so your web sites or apps look great regardless of the device or orientation they’re viewed in.

Our customers helped us shape Creative Suite 6 and with it now in their hands, we will all experience things on the web and with mobile apps that we could never have thought possible. We’re going to see some incredible things.

It’s also important to realize we’re in the middle of a transformation in how content is built and delivered. With over 500 million smartphones selling each year, 400 million tablets expected to sell by 2014, nearly 1 billion people on Facebook and over 40 billion apps expected to be downloaded this year – the creative process is undergoing a significant shift. And we believe the Creative Cloud will help our customers go from idea to finished work more efficiently and with better results.

Great Tools. Members can download and install all of our CS6 tools and can use them even when disconnected from the internet. Members also get access to Muse (our new HTML5 tool for designers) and Edge Preview (our new HTML5 tool for interaction designers). They also benefit from deep integration with our touch tools like Photoshop Touch and Adobe Ideas.

Storage and Sharing. Members content can be automatically synchronized across of their PCs, mobile devices and the cloud. The files are accessible from anywhere, on any device and easily shared with colleagues or clients.

Publishing Web Sites and Apps. Members are able to host up to five websites for free and will be able to create and deploy digital brochures and catalogues to the iPad and iPhone.

Ongoing Innovation. We view the Creative Cloud as a journey and intend to update its services often. Members will be guaranteed to always have access to the most up-to-date products and services all included as part of their membership.

I won’t be able to join because I’ll be trying to catch up from not being able to log into my bc account due to the adobe id merge. FAIL And, after just buying cs 5.5; I think there should be a better deal than 20.00 off per month for the first year.

I’m confused. Does this service include software updates as they become available (for instance, CS7 someday would come out and would be included in the price of this service?) Or is it just that updates are available for purchase faster?

Love that CS6 is almost out. I’ve been using the Photoshop beta for a while now.

What really bums me out here is that I upgraded to CS5.5 in January this year (from CS3) during a promotion Adobe ran, hoping to get a good price break on CS6 when it came out. I am now finding out with the pricing structure Abode announced today, that I now have to spend an additional $185.00 (US) over what the upgrade would have cost me if I had simply waited and upgraded to CS6 from CS3.

Shame on me for thinking loyalty would come before profit! Very disappointed, indeed!

Greatly looking forward to Illustrator CS6 in 64-bit. It’s been a long time coming, and it’s going help me tremendously. It’s the reason I never upgraded to CS5; and it’s the reason I’m getting CS6 now.

If I get the cloud ver for $29 per month the first year and decide to buy the software download upgrade next year instead of renewing the cloud, will it be twice as expensive to go from 5.5 to 6.5 like it is now to go from 5.0 to 6.0? Also, if I don’t upgrade or renew, does 6.0 get turned off at the date of expiration? I hate thinking about subscriptions for software as you’re at the mercy of their policies (and subsequent policy changes).

Just getting others at the office to accept CS5.5…no way we’re upgrading any time soon, though this stood out, “…tools are taking a practical approach to creating responsive content, so your web sites or apps look great regardless of the device or orientation they’re viewed in.”

I’m sure the current tools have some of that in mind also, but am curious to know how they were simplified and/or improved.

Thanks for reaching out and sharing your thoughts. I’ve passed on your comments to our customer support team, who will be contacting you at the email address you provided to discuss your options further.

Thanks for the question. We cannot comment on products/services/offerings that have not been announced, i.e. 6.5. But to answer your second question, if you do not renew your subscription, the service will terminate.

If you are an existing CS3, CS4, or CS5 user, you can get a Creative Cloud Membership for $29.99/month for the first year. This is less than the regular cost of $49.99/month. You can find out more about your options here: http://www.adobe.com/products/creativecloud.html

I’m very confused. First, Story is required to utilize Premier Pro features. It was free. Not it is $15/mo???? $180/yr???

I can understand paying $15/mo for writers who may need it for the time they need it. However, it should be included in Master Collection.

Ditto for Muse; Master Collection has Flash and Dreamweaver. Muse is another tool in this suite.

Finally, what happens to a Master Collection licences, which cost around $2500. Additionally many of us have been paying $900 or so per year for upgrades. If we use Create Cloud, it costs more than the upgrade ($600/yr vs. $525), with the new policy that you have to be on the last version for an upgrade, does it also invalidate our investment in Master Collection?

At first I was kind of disappointed about the creative cloud. I do not like paying monthly payments as I have enought bills already. But the more I have been researching the more I like it. As a student I could never afford the master collection. I always did my homework at school. Now this allows me to do my homework at school, home, parents etc. But just the fact that with $30 (student) a month I get the whole master collection, cloud storage, services and more is awesome! It like paying for another phone bill if you think of it that way.

However Adobe, I think the price tag of $3O is good, $50 is pushing it and $70 is not possible for me anyway. Keep up the good work I am excited to see what is in CS6! 😀 I am counting down the days.

-Dave
P.S. just FYI I used Adobe Story’s online collaboration for a degree project i was working on, collaboration and integration was seamless.

But the one question I have is, what will happen (not saying it will) if your servers go down for maintainence, or they simply crash? What does that mean for cloud members? Will we not be able to use the software while it’s down? Thanks.

I want to buy Creative Cloud but your system will not let me. I am a Brit living in Spain who has been a photoshop user since 2003.

I want to buy an English version but your system keeps pushing me to Spanish because I do not have an English address on my credit card.

I have been through your Customer Service, who were really helpful, but because they did not have an answer passed me through to Sales. A person with an American accent answered and stated that they were only the telephone answering service, all the sales team were busy and they would ring me back. It is now 3 hours later and no ‘phone call.

Do you have any idea who can help me?

If it is impossible for me to use the Creative Cloud system at the moment I would be grateful if someone could tell me and I will carry on with my life and purchase the Photoshop update as normal.

Adobe Story is not required to use Premiere Pro, although there are some great workflows between the two products. Adobe Story Free will be available to users at no charge by simply signing in with an Adobe ID: http://www.adobe.com/products/story-free.html

Muse will be included as part of a Creative Cloud membership, or as a standalone subscription. It is not being offered as a perpetual licensed product at this time.

With CS6, you can still purchase Master Collection (and other Creative Suite products) as perpetual licenses, either at the full price or with upgrade pricing if you own a previous qualifying product. If you prefer perpetual software to subscription, then you can continue to upgrade from version to version as they are released.

If you subscribe to Creative Cloud and install the CS6 on one computer, and then later want to install CS6 apps on a new computer, then yes you can do so. Per the EULA (http://www.adobe.com/products/eulas/), you are entitled to install your single-user license software on two computers.

You do not need an ongoing Internet connection to use Creative Suite applications. They are installed directly to your computer, and you only need Internet access during installation/licensing of the applications, as well as at least once every 30 days thereafter for a license check. See this FAQ for some additional details on this: http://www.adobe.com/products/creativecloud/faq.html

I wrote to this blog (Apr. 23) with a price concern I have with the upgrade to CS6 and you answered with a response that someone from Adobe’s customer support team would contact me to address my situation.

While a representative contacted me right away and asked me for some more detailed information, I have not heard a word from her since I provided that info. I have written her a few times now without a response.

Wow Just bought CS5 in Feb and Now Adobe wont give me the upgrade to CS6. I have been using Adobe products since 1986 and was so excited when it came out for the windows platform in 1983. I have faithfully paid for upgrades and licenses for every version I have used on multiple computers Mac’s and PCs. Now because I bought CS5 a month to early they are not going to honor a upgrade to the new version CS6. This is not the adobe I remember for days gone by. Obviously money as always is more important than the customers.

I am very upset with Adobe right now. I purchased the upgrade from CS3 to CS5.5 standard back in November 2011 after they made the big speech about the new pricing structure. I paid $600 to upgrade and that was after a $139 discount. They made a big speech about how you need to be one version behind in order to get better pricing so now was the time to upgrade. I feel i should be upgraded to CS6 as i feel i already paid for it.

If I become a member of Creative Suite and decide to cancel and upgrade my software instead (I currently have CS3) to CS6, will I be allowed to? I realize the deadline for my upgrade is December 2012.
Thanks

I purchased Adobe Creative Suite 5.5 in Feb 2012, costing a small fortune, in-fact taking out a loan to buy it. Now I find I could have had the everything with every upgrade on creative cloud on a monthly subscription with out the loan 🙁

I’m thinking about signing on to cloud but I’m concerned about what happens if my current computer crashes or if I buy a new computer. Can I download to my new computer with no problem? Do I have to jump through hoops to delete the current or crashed computer? I do like the fact that you have access to both Mac and PC versions with cloud but I just need some questions answered.

Also, if you don’t come out with a newer version of creative suite, lightroom, etc more often than the average of 2 years, this is much more expensive than simply upgrading with a disc.

On how many computers can I install the software I download from Creative Cloud?
You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.

Now that I’m a CC subscriber, how are software updates handled? Am I somehow notified with instructions? I think an InDesign update may have been released but I haven’t been notified and see no way in InDesign to check for updates. Please explain. Thanks!

You will be eligible to receive updates and upgrades to the components of Creative Cloud as long as your membership remains active. Adobe will notify you as they become available with instructions on how to access them.

Any ongoing bug fixes, security patches, and other update releases that do not require full upgrades will be made available through the Adobe Application Manager just as in the regular versions of Adobe software.

David Wadhwani

As former senior vice president and general manager of the Digital Media business unit, David Wadhwani lead Adobe's development of solutions for content publishers, digital artists and storytellers, and application developers. He oversaw the full range of the creative products from core content creation for photography, imaging and video to interactive media to efficiently and richly target the increasing number of mobile devices and Internet-connected televisions. Wadhwani was also responsible for end-to-end media solutions for digital publishing and video distribution and monetization. Wadhwani is a member of the Fine Arts Museums’ Board of Trustees and sits on the Brown University Advisory Committee on Computing and IT. He earned a Bachelor of Science degree in computer science from Brown University.

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