I need some help, I get a popup on my screen from security center alert saying I have the above mentioned virus and it directs me to a website to download perfect defender 2009 virus software. My norton 360 is also picking up the virus as a trojan virus. here is my info:

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select "Perform Quick Scan", then click Scan.

The scan may take some time to finish,so please be patient.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and click Remove Selected.

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.Click OK to either and let MBAM proceed with the disinfection process.If asked to restart the computer, please do so immediately.

uSearch Page = 1886680168 (0x70747468)uSearch Bar = 1886680168 (0x70747468)uWindow Title = Cox High Speed InternetmSearch Bar = [You must be registered and logged in to see this link.]uInternet Connection Wizard,ShellNext = [You must be registered and logged in to see this link.]uInternet Settings,ProxyOverride = *.localuSearchURL,(Default) = [You must be registered and logged in to see this link.]BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dllBHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dllBHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dllBHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dllBHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dllBHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dllBHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dllBHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dllBHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllTB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dllTB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dllEB: {2AA2FBF8-9C76-4E97-A226-25C5F4AB6358} - No FileuRun: [MSMSGS] "c:\program files\messenger\MSMSGS.EXE" /backgrounduRun: [ctfmon.exe] c:\windows\system32\ctfmon.exeuRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exeuRun: [cdloader] "c:\documents and settings\owner\application data\mjusbsp\cdloader2.exe" MAGICJACKmRun: [PROMon.exe] PROMon.exemRun: [IgfxTray] c:\windows\system32\igfxtray.exemRun: [HotKeysCmds] c:\windows\system32\hkcmd.exemRun: [GWMDMMSG] GWMDMMSG.exemRun: [GWMDMpi] c:\windows\GWMDMpi.exemRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottimemRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"mRun: [Easy Dock] mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exemRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"StartupFolder: c:\docume~1\owner\startm~1\programs\startup\rcadet~1.lnk - c:\documents and settings\owner\my documents\rca detective\RCADetective.exeStartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exeIE: &ieSpell Options - c:\program files\iespell\iespell.dll/SPELLOPTION.HTMIE: Check &Spelling - c:\program files\iespell\iespell.dll/SPELLCHECK.HTMIE: eBay Search - c:\program files\ebay\ebay toolbar2\eBayTb.dll/RCSearch.htmlIE: Lookup on Merriam Webster - [You must be registered and logged in to see this link.] files\iespell\Merriam Webster.HTMIE: Lookup on Wikipedia - [You must be registered and logged in to see this link.] files\iespell\wikipedia.HTMIE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - [You must be registered and logged in to see this link.] files\iespell\iespell.dll/SPELLCHECK.HTMIE: {10F055B8-F443-4adf-948A-EC551E9DBCE4} - c:\documents and settings\james\start menu\programs\ultimatebet\UltimateBet.lnkIE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - [You must be registered and logged in to see this link.] files\iespell\iespell.dll/SPELLOPTION.HTMIE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exeIE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partygaming\partypoker\RunApp.exeIE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exeIE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exeDPF: DirectAnimation Java Classes - [You must be registered and logged in to see this link.]DPF: Microsoft XML Parser for Java - [You must be registered and logged in to see this link.]DPF: {0F04992B-E661-4DB9-B223-903AB628225D} - [You must be registered and logged in to see this link.] files\gateway\do more\DoMoreRunExe.CABDPF: {33564D57-0000-0010-8000-00AA00389B71} - [You must be registered and logged in to see this link.]DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - [You must be registered and logged in to see this link.]DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - [You must be registered and logged in to see this link.]DPF: {511073AD-BE56-4D43-AE68-93390514385E} - [You must be registered and logged in to see this link.]DPF: {5727FF4C-EF4E-4d96-A96C-03AD91910448} - [You must be registered and logged in to see this link.]DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - [You must be registered and logged in to see this link.]DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - [You must be registered and logged in to see this link.]DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - [You must be registered and logged in to see this link.]DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} - [You must be registered and logged in to see this link.]DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - [You must be registered and logged in to see this link.]DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} - [You must be registered and logged in to see this link.]DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} - [You must be registered and logged in to see this link.]DPF: {CB97291A-6603-466A-AA11-80C2EB74CB10} - [You must be registered and logged in to see this link.]DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - [You must be registered and logged in to see this link.]DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - [You must be registered and logged in to see this link.]Notify: igfxcui - igfxsrvc.dllSSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dllLSA: Notification Packages = :\windows\syste scecli

To turn off System Restore, follow these steps:1. Click Start, right-click My Computer, and then click Properties.2. Click the System Restore tab.3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.To turn on System Restore, follow these steps:1. Click Start, right-click My Computer, and then click Properties.2. Click the System Restore tab.3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:[You must be registered and logged in to see this link.]I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.[You must be registered and logged in to see this link.][You must be registered and logged in to see this link.][You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or[You must be registered and logged in to see this link.]A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.The link can be found [You must be registered and logged in to see this link.].