South Sudan: Camp Management and Camp Coordination (CCCM) Coordinator

We are looking for highly qualified, self-motivated Camp Coordination and Camp Management (CCCM) Coordinator who is able to work with diverse teams of both national and international staff as well as local government authorities, UN agencies, I/NGOs and other partners under difficult, stressful and sometimes insecure conditions.

Who are we?

The Danish Refugee Council (DRC) and Danish Demining Group (DDG) is a humanitarian, non-governmental, non-profit organization founded in 1956 that works in more than 30 countries through-out the world, including South Sudan. DRC/DDG fulfills its mandate by providing direct assistance to conflict-affected populations, including refugees, internally displaced people and host communities. Under its mandate, the organization focuses on emergency humanitarian response, rehabilitation, post-conflict recovery and humanitarian mine-action.

Danish Refugee Council (DRC) in conjunction with Danish Demining Group (DDG) has been operating in South Sudan since 2005 initially concentrating on providing safe and supportive conditions for refugees returning from neighboring countries after the Comprehensive Peace Agreement was signed.

In 2012 - 2013, DRC opened its operations in Upper Nile and Unity States to respond to the large influx of refugees coming from Blue Nile State and South Kordofan (Sudan). In addition to the refugee response and since 2014, DRC has been then actively engaged in responding to the humanitarian needs of IDPs affected by the internal conflict through the provision of integrated approaches.

With a total of 450 national staff, 50 expatriate staff and an annual budget of USD 20 million, we are currently implementing multi-sectorial interventions through the provision of humanitarian services focused on CCCM, Protection, SGBV, FSL, Shelter and Infrastructure to both internally displaced persons and refugees across 5 field sites (Ajuong Thok, Bentiu, Maban, Malakal and Melut).

About the job

​Reporting to the Deputy Country Director Programme, the CCCM Coordinator will provide strategic vision and technical support to the DRC Camp Management Team (Managers, officers) and Area Managers, with a view to ensure that DRC provides a high quality camp management response across its intervention sites.

​The CCCM Coordinator will be responsible for developing the DRC CCCM country strategy in coordination with the field teams and the CCCM Cluster, drafting CCCM tools based on needs identified in the field, troubleshooting issues arising in camp management, compiling lessons learned and promoting best practices across sites. While the CCCM coordinator does not directly manage the CCCM teams, they are responsible for the mentoring and training of CCCM Managers and Officers based on technical needs identified amongst the staff.

​The CCCM Coordinator will also support the roll out and strengthening of communication with community activities, including complaint and feedback mechanisms, in order to improve accountability to beneficiaries.

The CCCM Coordinator will attend the national CCCM cluster and relevant working groups, ensuring information flow to and from field sites.

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Main tasks and responsibilities

To achieve the objectives of the position, the CCCM Coordinator will perform the following tasks and undertake the following responsibilities;

​ Strategic programme development:

•Develop DRC CCCCM country strategy in coordination with the Head of Programme and in consultation with South Sudan CCCM Cluster and support DRC field teams with local strategy development;•Produce guidelines on DRC strategy and its operationalization in the field for the sector managers.•Provide high level technical advises to DRC Head of Programme and Country Director to support DRC strategic directions in terms of CCCM.•Define DRC South Sudan standards of quality, operational procedures, standard CCCM tools and standard implementation plans. Ensure their implementation across all DRC camp management activities in all locations;•Identify axes of improvement on the quality and impact of DRC Camp Management programming in South Sudan and develop innovative approaches - produce guideline to implements these improvements and innovations.•Identify opportunities and facilitate strategic assessments in the field in coordination with the Head of Programme, MEL Manager and Sector Managers in the field. Participate in assessments when required;•Contributing to CCCM proposal development, providing strategic direction, innovative approaches in consultation with DRC Grant Managers and Sector Managers. Support the Grant Manager in the definition and description of CCCM activities, on the preparation of log frames with SMART indicators and on the definition of the budget.

​ External relations:

•Represent DRC in external meetings related to CCCM, attend and engage in strategic discussions during the CCCM national cluster meetings;•Present DRC CCCM strategy, innovative approaches, assessment outcomes, or/and key achievement in donor meeting or/and in National and State Cluster meetings;•Establish links with all CCCM actors and stakeholders;•Stay up to date with donor strategies and practices within South Sudan and provide technical backstopping to the Deputy Country Director - Programme in donor relations;•Maintain close collaboration and good relations as required with donors and other partners.

​ Coordination and Information sharing:

•Strengthen CCCM programmatic synergies between DRC different implementation areas and between DRC’s different projects and donors•Facilitate communication and coordination between DRC CCCM staff based in different locations via information sharing, skype group, workshops and trainings. Ensure a strong information flow to and from field sites, including updates to and from the CCCM Cluster;•Ensure that DRC CCCM programme meets overall program quality and learning standards. Ensures support to Camp Management staff with guidelines on quality, impact and accountability.•Support the CCCM Team to ensure that DRC is implementing high quality camp management programming in accordance with international standards and best practice all across South Sudan•Identify gaps and needs in camp management programme in DRC IDPs and Refugees sites;•Support the strategic planning and implementation of project activities related to camp management components of all projects; •Support sector managers in the creation and follow up of work plans for CCCM activities across camp management projects;•Ensure link and integration of camp management activities with other DRC sectors (FSL, Protection/SGBV, NFI/Shelter, WASH and AVR).•Support sector managers on donor reports preparation and review for CCCM projects – review performance/progress assessments against pre-defined project objectives, outputs, activities and indicators;•Ensure collection of lesson learned from ongoing project (in coordination with the MEL Manager) and promote learning from relevant best practices internally and externally via, information sharing, clear guidelines and training.

​ Staff capacity building:

•Identify axes of improvement and potential gaps in technical capacity of DRC staff•Prepare a training plan to build the capacity of DRC CCCM staff, in coordination with DRC Camp Managers.•Ensure roll out of the agreed plan in all sites including preparation of materials and training reports and follow up to the trainings.

​ Technical advice:

•Provide technical advices to CCCM managers and camp management staff on implementation of CCCM activities;•Provide guidance on development of new camp management activities;•Support CCCM Managers to strengthen communication with communities, identify beneficiary information needs and provide guidance in developing information and awareness-raising materials and activities, with beneficiary participation, and strengthening communication and complaints mechanisms;•Promote a participatory approach (engagement of affected population) to camp management and service provision in the camps/sites; •Work with CCCM Managers to ensure representative governance and leadership structures, and improve capacity and accountability of Camp Management Committees and other community groups through trainings, workshops and close coordination;•Ensure CCCM related information products are standardized and kept up to date, e.g. site reports, 3Ws, briefing notes and coordinate advocacy efforts around camp management issues affecting DRC-managed sites.

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About You

​To be successful in this role you must have:

Mandatory qualifications:

• Degree in relevant discipline • At least 4 years’ proven and successful track record of humanitarian experience, including in a camp setting;•Experience working in an emergency context as a camp manager in refugee and IDP settings;•Proven capacity to present in external high level meetings and engage in strategic discussion at cluster level. Perfect understanding and experience in Clusters System.•Strong knowledge of CCCM; strong experience and/or broad knowledge of themes relevant to conflict-affected or post-conflict countries;•Strong communication and presentation skills; strong writing skills;•Experience in engaging with different donors i.e. ECHO, OFDA, BPRM, UNHCR, EC, FAO, CHF, DANIDA•Proven experience in preparing project proposals and log frames for CCCM projects for donors;•Experience of designing and using tools for monitoring programme activities and achievements against the LFA;•Ability to rapidly analyse complex issues, strong decision-making, and translation of programmatic learning and priorities into operational strategies;•Excellent interpersonal skills, cross-cultural communication and ease in managing a multi-ethnic team;•Good team leadership and conflict resolution skills, consensus team building, and adaptability;•Patience and understanding to work with and develop capacity of national staff;•Fluency in written and spoken English language;•Ability and willingness to work in remote and isolated location with ever changing security scenarios.

​ Desirable qualities and qualifications

•Consistently approaches work with energy and a positive, constructive attitude;•Prior experience in South Sudan an added advantage;•Self-motivated and able to work with a minimum of guidance and supervision;•Experience working in security-sensitive environments and enforcement of team security protocols is an asset.

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