Workmanship Warranty

I have a true passion for my business and my business relationships. My name and reputation is my business, and I will always work hard to provide the very best in quality customer service.

10 Year Limited Parts & Lifetime Workmanship Warranty

Our limited labor warranty in regard to correcting defects in our workmanship is lifetime – there is no time limit. However, if a part fails owing to a manufacturer’s defect or normal use and wear our labor is covered for 90 days. The service call charge is warrantied for 30 days only on the same machine. There is no warranty against additional or more extensive repairs, against other problems that may occur on the same machine (even if involving identical symptoms), or against incidental damages. Parts carry the manufacturer’s warranty, which is usually 30-90 days. After the manufacturer’s warranty expires we will add our 10 year prorated part warranty at no additional charge. Residential customers only, commercial use is manufacturer’s warranty only. Part warranty prorate schedule:

Parts carry the manufacturer’s warranty, which is usually 30-90 days. After the manufacturer’s warranty expires we will add our limited lifetime prorated part warranty at no additional charge. Residential customers only, commercial use is manufacturer’s warranty only. Part warranty prorate schedule:

Within 90 days

100% (Parts and labor) – Customer is responsible for service call charge after 30 days.

90 days – 2 years

50% (Parts only) – Customer responsible for labor and service call.

2 years – 10 years

20% (Parts only ) – Customer responsible for labor and service call.

Both original and warrantied parts and labor must be furnished by Dave Smith Appliance Services LLC only at our regular rates. Warranty parts pricing is determined by current Manufacturer Suggested Retail Price (MSRP). Customer must have original service receipt and proof of warranty. This warranty applies to in home service provided by Dave Smith Appliance Services LLC only and does not cover parts purchased over the counter or sold online. Exclusions: These parts are covered for the manufactures warranty only: filters, lamps, fuses, and all cosmetic and non-functional parts. Limited Coverage: Refrigeration system components, electronic control boards, ice makers, all tubs, tub bearings, disposals, and transmissions have limited coverage to two years prorated only. No Warranty For: Acts of God (lightning, voltage surge, water damage, etc.), customer misuse or abuse, corrosive environment (i.e. sulphur, hard water, sediment, humidity, etc.), failure due to inadequate venting/air flow or insufficient water/gas pressure or voltage/electrical supply or improper installation, or if parts become no longer available. No refunds. No warranty coverage or reimbursements will be given for repairs made by the customer, by any other individual, or by any other service company not authorized by Dave Smith Appliance Services LLC in writing. (Revised & Effective 4/01/13)

Schedule Appointment Online

If you have a home appliance that is in need of repair, like an oven, refrigerator, dishwasher or laundry machine, then schedule an appointment online with one of Dave Smith Appliance’s expert repair technicians today.

Customer Testimonials

Dave Appliance were great, washer wouldn’t drain out, replace parts order parts and the tech John F. Was awesome young man, did a awesome job, every friendly, knew his job well and John was very polite entering our home until he exit our home. We’ll use Dave’s when we need service. Ask for Tech Mr John F. he has excellent work manners. Thank u for your excellent job fast and finish yet very nice young man. – Toni Soto (5 Stars)

I can’t remember names well but both the operator who called and the service tech were very professional and helpful.

Thank you so much you had the right parts. The tech had our dryer fixed/repaired in a timely manner. Excellent Service!!! Thanks Again.

– Dilbert Hommerson

Consumers Energy just sent them out. They did a good job and I have no complaints. My fridge is operation smoothly again. Thank you.

-Shirley Churchill (Lambertville, MI)

Nick was very kind and courteous. You will have a repeat customer if the occasion arises. He took the time to show me how to keep the coils clean in my refrigerator. Thank you Again.

– Jan Webben (Adrian, MI)

Thank you so much for your speedy and efficient service. I will recommend you to all friends and family.
– Staci Fadden (Monroe, MI)

Mike clearly explained the problem with my ice maker and described my options. He went into my crawlspace to check and fix the water line and now my filtered water runs and the ice maker works well

– Pamela Wawrzyniak (Toledo, OH)

Your work is done promptly, efficiently and at a fair price. I would recommend you to anyone who needs repair don on their appliances.
– Greg Tyson (Perrysburg, OH)

We have used Dave Smith’s services for years including Dave’s solo business. We are always pleased with the prompt response including the friendly staff, the professionalism of the technicians and the reasonable prices. Most recently mike worked on our washer and diagnosed the problem to save the cost of buying a new washer. Thanks Dave Smith Appliance!

– Pat Boudouris (Perrysburg, OH)

Always get great service! Thank you

– Debbie Lark (Tecumseh, MI)

The technician was very polite and explained everything. I was very satisfied and would definitely have you again to service my appliance.

– Judy Emery (Temperance, MI)

Mike was good as having Dave do the repair.

– Bob Besgrove (Perrysburg, OH)

Very friendly and professional technician, he knew his products and he taught me a few tips.

– Robert Memering (Britton, MI)

I will recommend Dave Smith Appliance Services. I got to meet this guy, Dave. I am impressed with every person I encountered with his business these last two days. I highly value good service and all of you delivered.

– MaryJo Downing (Toledo, OH)

I was very satisfied with your technician’s knowledge and personality. I will recommend our company to anyone that needs services on any appliances.

-William McCally (Toledo OH)

I felt that he was excellent in repairing, friendly, and especially on time!

-Jessica Embury (Toledo, OH)

From the office person who answers the phone to both Dave and Mike, we have been very satisfied with your service.

-Bill DeSana (Sylvania, OH)

Was very satisfied with everything!!

-Donna Stretch (Tecumseh, MI)

We could not have had any better service! Thank You So Much!

-Carrie Handy (Brittan, MI)

Our services man was great! Didn’t catch his name, but tell him to keep up the good work!

-Bud Bazzana (Onsted, MI)

5 stars on everything! Would not hesitate to recommend your services. Dave was very friendly and knowledgeable.

– Annette & Albert (Toledo, OH)

Nick was awesome. Very Friendly and professional. Clean and efficient. The rep who answered the phone was helpful in scheduling a repair prior to a family reunion.

-Beck Meldoy (Onstead, MI)

Very Friendly. Was here twice in a week as my washer and dryer shut down a week apart. I appreciate time bracketing your do so I did not need to wait at home all day. The technician who installed the part in the dryer hooked up the vent, better that I did, and it wasn’t – Nice Added Touch.

Every aspect of our experience with Dave Smith Appliance Services was very satisfying.

– Chuck Chaney (Tipton, MI)

Your company was prompt about scheduling an appointment and informative as to when we could expect someone to be here. Mike was our service technician, was prompt and on time and provided excellent care in servicing our refrigerator. While here and working he was very cordial, provided helpful information regarding the care and maintenance of other appliances as well as the refrigerator, and the result couldn’t be more satisfactory. We would definitely recommend your company and appreciate the fact that we can rely on a locally owned business that we feel we can trust.

Sharon McLauglin (Toledo, OH)

The window of time needed to stay home is very lengthy while waiting for service… an actual appt. time would be helpful since people are so busy. Other than that, the service is GREAT, which is why I am a repeat customer.

-Christina Marsh (Tecumseh, MI)

I want to thank you for acting fast on my call to you and for the technician that came. He has been very helpful on all the questions I had I would recommend him again. Thank You

-Jeremy Bennet (Adrian, MI)

Jim was friendly informative and answered all question knowledgably and efficiently. He made sure everything was fixed to my satisfaction.

-Patricia Baldwin (Lambertville, MI)

Thank you. The service out to our house was very efficient. The job was completed in a timely manner and we’re very satisfied with Mike’s work and knowledge of the appliances.

– Beth Slattman (Lukey, OH)

Appreciate your honesty and efficiency.

– Christine Buehur (Palmyra, MI)

Very professional. I explained the problem and within minutes he diagnosed the problem with my washer. Sorry to say I need a new washer but Mike is the reason I will call back in the future.

We had Jim as our technician, he was professional and fast.

Dave Smith Appliance Services were able to diagnose the problem fast and professionally. Our technician, Jim, did a great job of explaining his process and checked to see if we needed any other appliances fixed or repaired.

Very satisfied with everything!! Nick did a wonderful job.

Nick was very helpful, he was able to solve the problem and get it fixed very quickly. He was also very professional and friendly. I had a great experience with Dave Smith Appliances and would recommend them to others.

They were able to answer all my questions, set up an appointment convenient for me, and found a solution to my problem very quickly. I would recommend them to anyone.

I will not hesitate to recommend your company. Very Pleased! Five Stars on Everything!!

Dave Smith Appliance Services has recently completed the repair of my eighteen year old GE refrigerator. I am impressed with the display of concern for clients by all members of the staff that I dealt with. For me, it has been a very satisfactory experience. They responded immediately to my call and followed up with a detailed, well explained plan to deal with my problem. The technician arrived at the exact time of the appointment and within a short time completed his inspection and presented an estimate of the cost to repair my appliance. The estimate was fair and reasonable and proceeded to complete the repair. The area under the refrigerator had not been cleaned for quite some time because its heavy and I haven’t been able to move it. He patiently waited while I cleaned it before he put it back place. From the beginning to end, every action on the part of this company has been the utmost in cooperation and professionalism. I do not hesitate to recommend them. It has been a pleasure to deal with such trustworthy and capable professionals

Thank you for the fast, professional service we received as first time clients on our dryer repair. I’m so appreciative of your efforts of timeliness and efficiency.

Customer Review by Ronn Koester from Angie’s List about his appliance repair services reported on May 3, 2012.

Overall: A

Price: A

Quality: A

Responsiveness: A

Punctuality: A

Professionalism: A

Category: Appliance Repair – Large:

Work Completed Date: May 2, 2012

Approximate Cost: $340

Description of Work: Worked on front-loading washer. Stated that if the repair did not fix the problem would return and fix it for the difference in cost of a more expensive part only.

Member comments: No problems. Work completed on time.

They came out yesterday and the tech’s name was Mike and he arrived on time and promptly found the problem with my ice maker. I had bought a new water fill valve and that wasn’t the problem,

Mike found my line froze up and took everything apart and thawed it out, He even instructed me on how to do it. The cost was very resonable and i wouldn’t hesitate to use them in the future.

Thanks TW.

Mike has come to our house twice in the last couple of months, once to fix the dishwasher and the second time to fix my dryer. Both times he was efficient, friendly, and helpful. They both work like new! I am always so happy to find dependable businesses for home repair. We also had same day service both times we called. Thanks!

Dave came out to fix my refrigerator/freezer. This was after I had had another company out to supposedly fix the problem. Dave was very knowledgeable and thoroughly explained the problem and solution with me. My refrigerator is now operating better than it has in a long time. I have their number on speed dial now. I highly recommend David Smith Appliance Service and will definitely use them again in the future. Thank you.

I am new in the area and after searching online for a repair service for my refrigerator, I chose Dave Smith Appliance Services because of it’s great standing from the Better Business Bureau. I was NOT disappointed. From my first phone contact with Ruth and then the prompt and professional service from Mike it has been a very good experience. I would have thought both of these employees were the owners of this business just from the professionalism they showed. It’s obvious they love where they work and what they’re doing. Four stars and two thumbs up to Dave Smith Appliance Services. You’re doing a fantastic job, Dave!

Wonderful Company….I didn’t have any idea who to call to fix my refrigerator. Called ” Dave Smith Appliance Services” and one other place.. The lady who answered the phone at Dave Smith’s was very kind, answered all my questions, and was very confident about the company… so I chose them… they were out within a half hour, fixed the appliance, cleaned up after themselves and were out the door… the service tech’s were very professional. I am very particular about who I let in my home. I talked to them in the driveway before letting them in…they put me at ease immediately…”Dave Smith Appliance Services” will be doing all of my repairs and all of my friend repairs…OUTSTANDING!!

Dave Smith is very honest and very helpful because he came right out when I needed him; he always does. I have had him out a dozen times.

We had the unfortunate experience of our refrigerator completely stop working… I contemplated going out and purchasing a new one when a friend of mine referred me to Dave Smith Appliance. They were very kind and courteous and professional. The one thing I found to be most helpful is they actually showed up when they said they were going to… both visits! I would highly recommend them to anyone looking for a dependable and fair company for appliance repair. Thanks Dave for saving me money with the repair (rather than going out and purchasing a new refrigerator). We will definitely be contacting you the next time we need your services.

He found the problem within minutes and had my refrigerator fixed. The parts were on the truck so I didn’t have to wait. He also educated me on a possible recall on my stove and told me how to check it out. Will definitely call them again.