A year after her Grammy-grabbing debut, Norah Jones returns with a noisier CD, a new nickname and a game plan: to keep it saner this time

To answer your question, yes, there have been a few occasions over the past two years when Norah Jones walked into Starbucks or the Body Shop and was serenaded by the sound of her own voice. "I've managed to avoid it to a point," Jones says, "but it has happened. Once on a plane--you know how they play elevator music before you take off?--they played one of the songs. I haven't had to deal with it too much, but my half-sister tells me all the time, 'God, I'm so sick of it. I hear it everywhere.'"