Provide Technical support, system maintenance, problem determination, root cause analysis, system changes and 24x7 on-call for 100+ external and internal customer LPARs. Training led to IBM Privileged Access, ITAR, and HIPAA certifications. Received Service Excellence Award for emergency implementation of security maintenance over the Christmas Holiday when short staffed.

BOBKET.NET, LLC Monroe New York 2010-2014

Consultant, Systems Professional, Internet Marketing Strategist

·Consulting Internet marketing strategist for local professionals and businesses. 2010-2014

·CITI Bank Corporate IT – Plan, develop and implement automation of zTPF integration testing in a zVM/CMS/PROP environment, to deliver a stable and flexible production emulation. 2010-2011

·Maintained and standardized all mainframe environments to the current software level set for every product rolled out. As the Network Tower Lead, the Lines of Business were provided with change and test plan documentation. Ensured that all products/connections to or between these LPARs were production ready. Supported implementation and post implementation validation.

·Implemented, remediated and supported enterprise wide and external customer file transfer services including FTP, SFTP, Connect:Direct, XCOM, NJE, and RSCS. Implementation included the supporting VTAM and TCPIP definitions, product install and customization and collaboration with security and the infrastructure team.

·Conducted Recovery (DR) Testing with a large multi-discipline team to ensure timely recovery of critical systems.

Technologist, Team focal point:

·Tower Lead, implemented production and QA virtualized RedHat zLinux guest servers running under zVM on a z10 mainframe using VSWITCH with zVM/TCPIP/OMPRoute/CMS and RSCS for technical support.

·Formulated, documented and presented project plan to upgrade zOS’s major release and related vendor products maintenance. As the Network Tower Project Lead, IBM and vendor documentation were researched and analyzed to identify actionable functional changes that were assigned to team members.

·Conducted analysis and developed documentation to identify application usage by line of business for 40,000 users being migrated to a new Session Manager, TPX.

·Lead a mentoring program to develop junior and raw recruits into productive team members.

IBM – Consulting JP Morgan Chase, New Jersey (2003-2004)

Sr. Systems Management Integration Professional

Senior outsourcing and systems professional primarily assigned to JPMC account, which included the entire mainframe, non-LOB servers, infrastructure and Disaster Recovery environments. JPMC in-sourced their entire corporate IT team.

Insurance Service Office, New Jersey 1996-2001

Lead Network Systems Programmer

Install, implement, configure and 24/7 support of all OS390 Operating System and vendor network software.

Lead Network Systems Programmer for a corporate wide project to remediate the SNA/Token Ring to IP/TN3270/Ethernet connections. Developed mainframe software environment and configuration definitions while transparently resolved all connections issues and successfully converted 600 users on schedule.

Moved the Corporate Data Center to a new location, developed, configured and implemented the mainframe network software environment and other hardware including 3745/46s and 3174s. Entire data center was successfully moved on schedule.