Free online mental health support available to all in Blackburn with Darwen and East Lancashire

Free online mental health support available to all in Blackburn with Darwen and East Lancashire

Written on 04 May 2020.

Every resident aged 16 and over has free access to online mental health resource, Big White Wall. The service is safe, anonymous and available 24 hours a day with a team of clinically managed professionals moderating the resource 24/7.

The service will come as a welcome relief to many who are experiencing heightened stress and anxiety levels during COVID19. Registrations to the BWW platform have doubled, usage of the service has gone up 4-fold and 50% of conversations relate to anxiety around the pandemic and lockdown.

Upon registration, residents will have access to a vibrant online community of anonymous members from all walks of life, who provide shared and lived experience of struggles with stress, relationship issues, isolation, depression and anxiety. In addition, residents can access self-guided courses, a creative tool, self-assessments and a library of information, all moderated 24/7 by clinically managed and professionally trained Wall Guides.

Area-wide access comes as part of a wider partnership between Big White Wall and the newly formed Lancashire and South Cumbria ICS to provide free online mental health support to over 1.5 million residents aged 16+.