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Office 365 Admin Mobile App

10/26/2018

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Are you an admin who's usually on the go? Then check out the Office 365 Admin app. You can use the app to manage Office 365 from your phone or tablet. You can get the app from the Apple Store, Google Play, and from the Microsoft Store.

Important

If you're having trouble using the Admin mobile app on iOS, Android, or Windows Phone, email feedback365@microsoft.com for help.

Can I use the app with my Office 365 for home subscription?

Will the app work if my organization has directory synchronization enabled?

The app will work with reduced functionality. You'll be able to sign in and view service information, but most of the user management functions will be read-only. You won't be able to add, edit, or delete users. However, you'll be able to assign licenses to users in your organization.

What languages are supported by the app?

The app is available in English, Brazilian Portuguese, French, German, Japanese, Spanish, and Traditional Chinese.

Why does the Messages tile on the Home screen show numbers even after I've read the new messages?

The numbers are the total messages from the last week, not unread messages.

How can I share the Service Incidents and Messages with the rest of my organization?

If you click a specific service incident or a message, the share option will be in the top right corner. We currently support email sharing.

My app is acting funny. What can I do to troubleshoot weird app behavior?

You can try some common mobile app troubleshooting steps:

Close and reopen the app.

Uninstall and reinstall the app.

How do I access beta features in the mobile app?

We release beta features to the app for feedback to gauge how we can improve them before releasing worldwide. You can check out beta features by doing the following:

Go to Settings.

Tap the app version number 5 times to unlock More settings.

Turn on beta features to test out the latest stuff we've been working on. You'll need to restart the app for some beta features to show up.

Leave feedback via the feedback tool in the app.

What do I do if my question isn't answered?

Email feedback365@microsoft.com to report an issue with the app.

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