Live Remote
Assistance

Do you need
a quick solution to a technical problem? With our live remote-assistance tool,
a member of our support team can view your desktop and share control of your
mouse and keyboard to get you on your way to a solution.

How to Get Support:

A member
of our support team will talk with you first to determine the nature of the
problem. Please call 646-745-2222 or Email support@hold.com
to request assistance. Note that you must call or Email first before a live
support member can assist you.

How It Works:

Step 1:
Download the exe and run.
Step 2: Once you are on the phone with a member of our support team, you will be asked to give id and password.