In order to disconnect service, please contact the District Office during normal business hours. Please understand this cannot be processed until we receive your written request and have responded to your request. We ask that all requests for service disconnection be submitted to our office with at least 48 hours of notification. If you are unable to give Mallory Valley 48 hours notice, we will do our best to disconnect your service as soon as possible. You can email your requests for disconnection to our Administrative Assistant, mvud@mvud.org or fax it to (615)628-0241. Please include the following information:

Your name

The address of the home or business that you are disconnecting service from

The date you wish service to be disconnected (Monday through Friday only)

The forwarding address for your final bill

A phone number or email address to contact you if we should have any questions