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At BoxWave, we strive for 100% customer satisfaction and consistently seek to improve our products and service. Due to the faith we have in all of our products, we offer the following customer satisfaction guarantee:

30-Day Money Back Return Policy: Products purchased directly from BoxWave Corporation are eligible
for our 30-day money back return policy. Products may be returned for either a replacement or refund
within 30 days of the delivery date. Prior to returning the item(s), an RMA must be obtained from
BoxWave Customer Service. This RMA number must be present on the outside of the returned package.
Returns sent in without an RMA may be ineligible for a refund or exchange.

To receive a full purchase price refund or exchange, the returned product must be determined by
BoxWave Corporation to be in restockable condition. For a product to be considered restockable, it
must be in its original packaging and all parts and accessories must be in clean, unused, and undamaged
condition. The returned package must also include a valid RMA number as issued by BoxWave
Corporation.

If the returned package does not meet the above requirements, a restocking fee of up to 25% may
be charged. This fee will be determined based on the condition of the returned item(s). Once the
restocking fee has been applied, a refund or exchange may be granted for the balance of the purchase
price.

Shipping and handling charges will only be refunded if a return is a result of (a)manufacturer defect
or failure; (b)damage in transit; (c)mis-shipment; or (d)falsely advertised products as determined by
BoxWave Corporation. The reason should be noted when the RMA request is made, and must be
indicated in the RMA.

The following are exceptions to the general return policy and have specific return policy rules:

ClearTouch products cannot be returned if the plastic backing sheets have been removed or re-attached at any time

Software purchases are not returnable or refundable

Any "Final Sale" products noted as “No exchanges or returns on this item” are not returnable, refundable, or exchangeable.

Please note that all item returns are final. By returning an item (or items) back to us, you are agreeing
to the return policy terms and conditions listed above.
100-Day Warranty: All products purchased directly from BoxWave Corporation are covered by a 100-
day warranty against any manufacturer defects or failures. We will be glad to set up an exchange for
a replacement item within 100 days of the invoice date. Please submit the request via our Email Form
with a detailed description of the manufacturer defects or failures of the product(s) received.

Echo Wave iPad 2 Crystal Slip

The Echo Wave Crystal Slip is an ultra slim rubberized case custom-fitted for your Apple iPad 2. Precision constructed with anti-slip material, the Echo Wave Crystal Slip provides reliable protection from accidental bumps and scratches. The gently textured pattern brings to mind the slow lapping of waves on the beach or a sound echoing off the mountain tops, providing a calming effect on even the busiest days.

The Echo Wave Crystal Slip’s open screen design provides optimal access to the touch screen, allowing you to keep the same tactile feel as using the Apple iPad 2 without a case. Available in a variety of colors, the Echo Wave Crystal Slip lets you customize the look and feel of your Apple iPad 2 without sacrificing protection.

In short, the Echo Wave Crystal Slip adds character to your Apple iPad 2 while giving you a sense of serenity!