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Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you.

I need to see a different type of log from Hijackthis

Run Hijackthis.

Click on "Open the Misc Tools section".

Next click on "Open uninstall manager".

Press the button 'save list'. It will open a Notepad file.

Place the content of that file here in your in your next reply.

If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!

You are running two antivirus programs, Mcafee and Norton.This can cause problems and really slow your computer down unnecessarily.

Which one would you like to uninstall?

If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!

This topic has been closed due to a lack of response. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.

If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!