Customer Reviews

Upack was great, for the most part. The only complaint I had was that the "time windows" for drop off and delivery were never accurate (often by several hours). I missed a lunch appointment because they were 2 hours late dropping off the trailer. They were great to answer questions, and the driver even too the time to park the trailer at its destination in a less than easy place so it would be easier for us to unload. Great friendly service.
Cost wise, you can't beat Upack. It was only a coup... See Morele hundred more than renting a box truck and paying for the gas. When you have two cars, two drivers and a moving truck, hiring a driver (or flying our my dad to drive) made Upack less expensive, and I didn't have to worry about an inexperienced driver navigating the mountain passes of West Virginia in December.
One other thing: Upack gives you a window of time to expect the truck to get to its final destination. You can pay extra for a guaranteed delivery date, but they got the truck to its destination in plenty of time!

I had originally ordered 3 U-Pack cubes. When the driver delivered them to the storage unit, he took a look at what needed to be loaded and told me a trailer would work out much cheaper. He took back the cubes and returned with a trailer within the hour! I saved around $600 on the move.
The moving help (not on U-Pack's recommended list) did not do a good job of packing and tying down. When I unpacked the trailer at the destination there was far less damage than I expected, which tells me how good the driver was.

U-Pack is amazing!! For any long distance move, it’s the BEST! They do the driving and really honor their schedule for drop off and pick up. We had no damage, unlike friends who had extensive damage with moving companies that charge eight times the price. Highly recommend U-Pack!!!

Upack is a great company! I completely recommend this 100% to everyone. From start to finish they were helpful and made everything really easy... And They are CHEAPER than most other options. Tell everyone you know to do their research and they will most likely use U pack.