Isle of Wight computer repairs

Covid-19

Edited May 2020

I shall be carrying out work remotely wherever possible until things are more settled, only coming to you if strictly necessary.
I will pick up your equipment for repair in my workshop if this is the best option.

If remote control is practical, I will ask you to run a small application on your computer, which is easily downloaded from the link at the top of this page.

Clearly this only works if you have a functioning Internet connection. If you cannot access the Internet there's
quite a good chance I'll be able to help you get it up and running over the phone.

It's very worthwhile restarting both your router and computer before calling as
that may solve the problem - even if your phone, tablet or other devices are working normally.

Please see this note for advice on avoiding remote technical support scams.

Repair:

Most problems can be solved on-site - I come to you, anywhere on the Isle of Wight. No call out charge for travelling.
I aim to complete repairs to your faulty computer, laptop, printer, phone line,
broadband and network on the first call out. Many common spare parts carried on the van.
Laptop, tablet and notebook repair - broken or faulty LCD/LED screen, snapped or loose hinges, faulty or broken power supply
socket connector or USB port - I can fix these and many other laptop problems.

Password problems:

One of the most common reasons for a call these days is a lost, corrupt or forgotten password, username or email address.
I get several calls a week for this, so am quite adept at getting them back!

Virus, Malware, Spyware, Scams:

Prevention and cure - keep your private information to yourself.
Wondering why your PC has been on a go slow lately, or where all those
annoying popups or that message 'from the police' come from? Advice on avoiding virus infection and scams.

Networking:

Connect your new computer, laptop, tablet or phone to your broadband wifi network and set up an email application.
Share your Internet connection, files and printers between all of your computers and devices.
Wifi or cable. Extend the coverage of your broadband router. Save valuable time, frustration and money.

Telephones:

Noisy or dead phone line? Phone faulty or broadband not working? Need a telephone extension? I can repair most internal telephone
faults, usually for a fraction of what your provider will charge - their responsibility for a free fix ends at your master socket.

Upgrades:

Speed up your computer by adding memory if yours is low, or install another hard disk drive or solid state SSD for extra storage. Full drives can be copied
on to a larger or faster unit for a painless upgrade - you won't know the difference, apart from having more storage space, and perhaps even a faster computer!

Security:

Is your wireless network broadcasting your data to the rest of the Isle of Wight? I
can help by securing your PC system and password protecting your wireless router or access point. I can help with security on wired networks too.