Mobile Banking

Through QNB Mobile Banking, you can conveniently access your accounts, view credit card balances, make transfers, apply for a loan or credit card, view transaction history, use the ATM and Branch Locator, and more, free of charge.

The service is available on:

iPhones (QNB Mobile)

Android smartphones (QNB Mobile)

iPads (QNB Mobile for iPad)

Android Tablets (QNB Mobile for Tablets)

Eligibility

All Retail customers who have an active QNB debit or credit card. New customers can easily register in a QNB branch, existing customers can use the same username and password as in QNB Internet Banking.

Receive money from people who are registered to the Oman Mobile Payment System

Track the status of payments initiated (after logging in under the “Transfers/Track Transfers/Mobile Pay” tab)

This 24/7 instant Mobile Pay service is available only in Oman between customers who are registered with the “Oman Mobile Payment System”. Daily limits are limited to 5 transactions and/or OMR 500.

Important information

Changing the App language

QNB Mobile Banking supports three languages: English, Arabic and French. You can easily change the language on the home screen by selecting “General Settings” and then the desired language from the “Language” sub-menu.

Changing the default QNB country

If you have multiple accounts in different countries with QNB (e.g. Qatar, Oman etc.):

You can change your default country on the home screen by selecting “General Settings”, then the desired unit from the “Country” sub-menu (e.g. if you have QNB accounts in Oman and Qatar, you can change your default country from Qatar to Oman)

You can change the country where you regularly log in from on the login screen under the “Select your country” drop down menu, then log in to the particular country (e.g. login to Oman instead of Qatar, when your default country is Qatar)

You can view all your accounts, no matter which country you logged in from (Global Account Access)

Logout from the App

For your own safety, once you successfully logged in to the application with your user name and password, don’t forget to log out. The “Logout” button is located in the app’s navigation menu on the bottom of the screen on smartphones and on the right corner on tablets, otherwise the application will automatically log out after 1 minute.

Step back to the previous screen

If you want to step back on smartphones, just swipe from left to right, or, on tablets, use the “back” button which is placed on the left corner.

Closing information pop-ups

If you want to close an information pop-up, simply click outside of it or click on “Ok”.

Scrolling

Sometimes there’s no space on a screen for the content (e.g.: forms, menus). To see all the content you can scroll either the whole screen or the particular part (e.g. menu).

Help and further inquiries

For help or further inquiries, kindly contact our Customer Care Center on (+968) 2472 5555.

Terms and Condition

I acknowledge that all the following information is complete & correct according to the best of my knowledge & without any responsibility on the Bank.

Kindly open a temporary account in my name according to the following Terms, Conditions & Pledges:

This account is:

An individual temporary & personal account non-usable till my arrival to the State of Qatar & presenting the needed documents to open an account according to the Bank's conditions & the regulations of Qatar Central Bank.

This account is for personal use only & not meant for any commercial purpose

The maximum amount that could transferred to this account is QR 50,000 (Fifty thousand Qatari Riyals) or the equivalent in other currencies

In case of a late arrival surpassing 30 days to the declared date of entering the State of Qatar & presenting the requested documents as well as signing the Account Opening Forms, the Bank has the right to close the account without notice & return the funds to the source account without any commissions & at the current currency value at the Bank at the time of return on condition that the source account is still open

Once all requirements are met, the account will be opened as a current one & all banking operations will be permissible, in addition to enjoying all regular banking services & credit offered by the Bank to its customers.

The Bank is not responsible for any leakage of information belonging to the customer due to the hacking of his computer while communicating with the Bank.

The Bank reserves the right to accept or reject the opening of the account without any reasons.

These Terms & Conditions are subject to change in accordance to the Bank's policy & as published on its electronic website.

The documents that must be provided with this electronic form are:

A copy of a valid passport

A copy of the job offer

A copy of the Visa to Qatar

I have read and accepted all the Terms and Conditions mentioned above.

Eligibility and Terms and Conditions for scholarship applications

You are eligible to apply for a scholarship if you meet the criteria and conditions listed below:

The applicant must be a Qatari citizen.

The applicant must hold a secondary school certificate with a percentage of not less than 70%, and in case the applicant is still studying and registered at university his/her cumulative average GPA score should be at least 3.0

The field of study should be according to the needs of the Bank and the approval granted.

The scholarship program stipulates to passing induction tests conducted by the desired University / College.

A student should abide by the specified time limit for graduation and must excel in the approved major.

A student may not change specialization without prior permission from the Bank (Coordinator of Student Affairs Department, QNB Human Resources dept.)

The student must adhere to the regulations and the specific procedures prescribed by the curriculum of the university and the Bank as mentioned in the scholarship contract.

The student must work for the bank for one years for every year of study immediately after graduation. If he/she does not graduate within the period agreed upon, or does not complete the study, or does not work at the bank after graduation, the student pledges to pay the fees determined by the scholarship contract and the internal regulations of the bank.

The student must be committed to studying and to the working hours as per the scholarship contract and the regulations of the university and the Bank while maintaining the appropriate performance required of the student in the scholarship contract.

No absence is permitted during studies or exams except with an official leave of absence that is accepted by the University citing legitimate reasons.

Health insurance

In case of acceptance for a scholarship, the applicant will be subject to the following initial conditions (details and conditions will be added in the final contract):

I have read and accepted all the Terms and Conditions mentioned above.