Order Processing

Orders are processed and shipped in 2-3 business days

Orders are processed pending availability and credit verification. Orders placed on Friday after 2:00pm US (Eastern Time) will begin processing on the following Monday. Dior Bella will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification. Delivery time does not include Sundays or holidays.

Please note that at this time www.diorbella.com Dior Bella does not offer express shipping. Dior Bella does plan on making this a shipping option in the near future. Thank you for understanding.

We do our best to ensure the timely delivery of all orders. When selecting free shipping or international shipping options, please bear in mind that we only provided an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe. Once your purchase ships you will receive shipping and tracking details where you will be able to track your package. INTERNATIONAL SHIPPING: See International Shipping Page

Returns

If you don't absolutely love your new purchase, you may return your item(s) within 7 days in the original country and division of purchase. All items must be in original, new, unworn, undamaged and unaltered condition with all tags attached (including the return tag on dresses, rompers and jumpsuits) and accompanied by your receipt.

Merchandise for return must be returned within 7 days of receipt.

Merchandise for exchange or store credit must be returned in 14 days of receipt.

Customer Support

At DiorBella you will find an outfit for all your special occasions from casual, comfortable rompers, skirts and dresses to unique and modern, show stopping formal dresses and gowns. Created for the confident, smart, sexy, modern woman, Dior Bella is a global brand that embodies a sensual, chic, individual, creative fashion lifestyle

Our mission has always been to make women feel confident and beautiful through the clothes they wear. With everything going on in the world, finding a place for clothing and fashion during a crisis can be difficult as our collective conscious shifts towards looking after our health and loved ones, and this time of uncertainty has inspired us to take a deeper look at what matters and inspires us most— which is you, our valued community.

As a thank you for shopping with us we're offering free shipping on all orders. Purchases made between February 1st - April 30th now have an extended return policy of 20 days.

We are experiencing a slight delay in processing returns. This may cause a delay in processing a return payment to your account.

DiorBella is now manufacturing consumer grade masks, to make sure everyone has access to these masks to help prevent the spread of coronavirus. You can currently preorder our top selling mask styles, and we will continue to ship these out as fast as we can make them.

With the current state of COVID-19, we want to reassure our customers that we are taking all necessary steps to ensure the safety of our customers and employees, including following public health authority recommended guidelines.

Our warehouse team is taking numerous preventative steps to avoid the spread of the virus, including conducting high frequency deep cleaning and sanitization processes, working in staggered shifts and taking breaks in separate break areas and observing increased social distancing practices. The company has also made disinfectant wipes, hand sanitizer, masks and gloves available and required organization-wide for increased personal protection.

In addition to the safety and sanitization procedures listed above, we are also requiring employees to wear gloves when they come into contact with any products or internal packaging materials that will be received by customers.