Product Details

Vendor Details

Montala

www.resourcespace.org

Founded 2007

United Kingdom

About ResourceSpace

ResourceSpace is the web-based Digital Asset Management (DAM) software of choice for leading commercial, academic and not for profit organisations, offering a convenient, productive and easy to use solution for organising and sharing files. We help organisations improve efficiency, encourage collaboration, and free up time and resources. ResourceSpace is available as open source software, meaning that there are no license fees to pay and no vendor lock-ins.

ResourceSpace Reviews
Recently Reviewed!

Excellent support from Montala. The time differential US Eastern to UK was not a problem

Oct 03, 2017

James A.

Collections Developer

Higher Education, 501-1000 employees

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The feature list is very competitive among digital asset management systems and it is growing all the time. Montala support is exceptional. Implementation was smooth with plentiful help from Montala. The help desk responds very quickly and is willing to explain the nature of your issues as well as fix them. The cost is a tremendous bargain.

Cons: Setting privileges is not as straightforward as it could be but Montala is very helpful if you get stuck. The setup pages for granting privileges needs to be improved, but I believe that such a revamp is on Montala's upgrade path. The online documentation was spotty at first but it is becoming first rate very quickly.

Overall: It is a great time saver for our Communications department. Our museum had a technically demanding implementation requiring integration with our TMS system of record.

An excellent digital asset management system

Oct 11, 2017

Tony W.

International Facilitator for Communications and M

Religious Institutions, 1001-5000 employees

Used the software for: 2+ years

Reviewer Source

Source: Capterra

4/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

4
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: We were looking for a solution that was suitable for taking from DVD based photo distribution to global online digital distribution. We started self-hosting the free version of Resoucespace and moved to the managed hosted solution as soon as we had traction in the organisation.

Cons: There's very little we don't like, and each version is bringing useful features. There are probably some areas around user and admin permission settings that could have a better interface, but there's so much granularity in permissions it's good to have them all available.

Having our historical database online for our researchers has been an amazing experience.

Oct 03, 2017

Janice F.

System Administrator

Research, 11-50 employees

Used the software for: 2+ years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I love the flexibility of the interface. The software allows us to present our collection in its many formats. Our database works seamlessly with our website. The tech staff is most helpful and always have great suggestions for making our collection shine.

Overall: We are able to provide online access to the amazing history of Leadville, Colorado.

Best free DAM there is

Mar 26, 2018

Ciprian D.

ICT Officer

Non-Profit Organization Management, 51-200 employees

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The different options for deploying. I took the easy one of installing via Bitnami however they have tutorials for any option and OS you want.

Cons: I literally have no cons. The system is easy to set up and there's an extensive how-to library. You can also add plugins which makes it even better.

Overall: Price. It's free!

Vendor Response

by Montala
on May 21, 2018

Hi Ciprian,

Thanks for your very positive review! We're pleased that you find the knowledge-base so useful, and the plugin options. You know where we are, if you ever need us!

Thanks,
Charlotte
-ResourceSpace Team

A practical resource

Oct 03, 2017

Jason R.

CCO

Philanthropy, 1-10 employees

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

4/5

Overall

3
/
5

Ease of Use

3
/
5

Features & Functionality

4
/
5

Customer Support

3
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Resource Space is a robust warehouse platform with useful features. The ability to customize your account is great and its easy to have outside photographers upload and tag directly to the system.

Cons: While generally easy to use, it feels like Resource Space was developed by developers in that it can be very technical and all about the features (vs what an average user might need/want)

Great organizational tool for our photo database

Dec 08, 2016

Megan M.

Non-Profit Organization Management, 501-1000 employees

Used the software for: 6-12 months

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Having so many ways to identify and describe assets: tags, captions, subjects, etc. The ability to create and browse collections, and the ability to share directly from Resource Space.

Cons: Could be a little easier to navigate.

Overall: We have decades worth of photos, and Resource Space gives us an easy way to search them. The ability to caption photos is hugely helpful, and the collections give us a way to browse photos when we need something more general. The ability to directly share items (especially video files), without needing to download them and then upload them again to Dropbox or Hightail, is invaluable.

Working closely with resource space on an asset management system in google.

Oct 03, 2017

Anna D.

Photo Lead

Online Media, 10,001+ employees

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: How flexible it is and how easy it is to have custom needs built into the system.

The ability to create multiple user groups and give access to certain users for certain things.

Cons: Setup is fairly manual. It takes a little bit of coding knowledge and the organization of the content on the site is a bit confusing. I don't always know where to find the settings I need (user groups, assets, etc.)

We don't LOVE the main page and would love to adjust this a little more easily to fit our brand aesthetic.

ResourceSpace is an extremely powerful tool, and has been very helpful for our organization.

Oct 03, 2017

Michelle d.

Story Journalist

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

4/5

Overall

3
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Pros: The software is extremely customizable, and we've been able to adjust it to our organization's specific needs. Already, even after a short time of using it, we've seen the potential it has to manage the many different assets we have to store. We're excited about its huge capacity to help us keep, track, and recall our resources in a moment with its powerful search mechanisms.

Cons: Though the customer support is excellent, the documentation is not always easy to understand, and answers can be difficult to find. Where the user interface is not intuitive, it can make it difficult to teach and demonstrate to new users, especially ones who are unfamiliar with the concept of data asset storage.

A solid option

Mar 02, 2017

Keith P.

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: - Interface is clean and highly customisable

- Search is powerful and precise

- It handles our 80,000+ assets well

- Support is extremely helpful and quick

Cons: - Some customisation options are tricky to find and often located in the backend config.php file, requiring specific php knowledge.

Overall: A very solid option in this space. It provides significant levels of customisation of the UI and importantly for our organisation many levels of customisable access to assets. With a sizeable database the ability to add very specific metadata keeps the search functions healthy.

Probably one of the best aspects is the Montala support team, who despite being based in the UK are quick to answer any queries and work on them remotely.

Recommendations to other buyers: As with all DAM get your system set up correctly from the get go and keep keywording and metadata consistent.

Simple and pure DAM solution

Feb 08, 2018

James G.

IT Admin

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

3
/
5

Features & Functionality

4
/
5

Customer Support

5
/
5

Value for Money

Pros: It is free, offers a simple uer interface for end users, and get's the job done. Especially the user interface is very easy to use, so everybody will be able to get a quick start. On the other hand, more advanced users might be missing useful features. But you can't make everybody happy.

Vendor Response

Thanks for your review. We're pleased that you're enjoying ResourceSpace, and happy that you find it so simple to use!

We also offer custom development to clients if you need it; for more information, contact us anytime: https://www.resourcespace.com/contact

Thanks,
Charlotte
-ResourceSpace Team

Lots of potential, difficult to use.

Apr 19, 2018

Michelle d.

Story Journalist

Marketing and Advertising, 11-50 employees

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

3/5

Overall

3
/
5

Ease of Use

5
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The search function is extremely powerful! Great for storing all our assets and retrieving them, as long as everything is tagged right. Everything can be customized, and our company has been able to tailor it exactly to our needs.

Cons: Training new users on the software has been a challenge. The user interface is not intuitive, and some of the concepts are difficult to teach, so it's been difficult to onboard users, especially remote ones.

Vendor Response

by Montala
on May 21, 2018

Hi Michelle,

Thanks for taking the time to share your feedback. We're happy that you find the search and customisation options so useful, but sorry that you've been having some trouble onboarding new users!

If you need help at all, at anytime, please reach out to our support team and we'll be happy to help.

Thanks,
Charlotte
-ResourceSpace Team

A simple yet powerful platform with a good degree of flexibility

Oct 10, 2017

Charles Andrew R.

Communications and Web Manager

11-50 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: ResourceSpace is simple yet powerful. I would say that the most important aspect is that it's user-friendly for end-users, and that has made a big difference. I found the Montala team to also be friendly and efficient in sorting out a few issues and bugs. There are many functionalities that we at this point do not make use of, but it's good to know they are there in case we need them.

Cons: The collections system at the bottom of the screen offer a simple interface to manage your selections but it's also easy to make mistakes and modify previously created collections. I would suggest that when logging back into a new session, that the "current collection" be reset to a new collection to avoid mistakes.