Before You Begin

If you plan to shut down the server on which Provisioning Manager 9.0 BE is installed, collect the following details before shutting down the server. This information is required to configure domains and service areas in Prime Collaboration Provisioning.

Step 1 Click Reports and get a copy of all reports. You can print or export these reports based on the available options.

Step 2 Choose Reports > Site.

For each site:

•Note down the dial plan type, user services, phone type, and other specific settings for each usage profile.

•If LDAP setting is enabled, note down the LDAP filter query details.

Step 3 Choose Deployment > System Configuration > Sites.

For sites having custom dial plan, note down the following for each usage profile:

•Phone call search space

•Line call search space

•Common device configuration

•Device pool

•Location

•Route partition

We recommend that you take snapshots of Provisioning Manager 9.0 BE environment and devices, before you migrate to Prime Collaboration Provisioning.

Recommended Order of Migration Tasks

Table 1-1 lists the tasks that you need to complete to migrate to Prime Collaboration 9.0 Provisioning and also provides pointers to detailed information about each task.

Table 1-1 Migration Tasks

Task

Instructions

1. Perform a fresh installation of Prime Collaboration Provisioning.

Download the PCP-9.0-BE6K-Bundle.zip file that contains the cpc-provisioning-9.0.0-23593-small.ova from the installation DVD. Unzip the file to your local disk.

For each domain, create a service area for each user type in Provisioning Manager 9.0 BE.

a. Select the protocol (SIP or SCCP) that was used in the corresponding site.

b. In the Custom Dial Plan area, specify the values for phone call search space, line call search space, device pool, location, route partition, and common device configuration fields based on the values configured for the corresponding site in Provisioning Manager 9.0 BE.

Step 7 Set the following Provisioning attributes for User Services product, if Cisco Unified Presence is enabled:

For each domain, create a service area for each user type in Provisioning Manager 9.0 BE.

a. Select the protocol (SIP or SCCP) that was used in the corresponding site.

b. In the Custom Dial Plan area, specify the values for phone call search space, line call search space, device pool, location, route partition, and common device configuration fields based on the values configured for the corresponding site in Provisioning Manager 9.0 BE.

Step 14 Set the following Provisioning attributes for User Services product, if Cisco Unified Presence is enabled:

Note To import users from LDAP server in future, use LDAP synchronization button in each domain.

Verifying Prime Collaboration Provisioning Migration

If you are able to see all subscribers (users) and associated services in Prime Collaboration Provisioning, the migration is successful. To check this:

Step 1 Select Subscriber ID from the Global Search drop-down list.

Step 2 Enter * (asterisk) in the search box.

Step 3 Click the Arrow icon to begin the search.

All the subscriber records will be listed. You can use this page to check whether the subscribers and services are correctly associated.

Subscriber services can be moved from one service area to another within a domain. To do this, from the Subscriber Record Details page, select a subscriber and then click Move Services.

You can also perform the following tasks to confirm if the migration is successful:

•Order other services (From the Subscriber Record Details page, select a subscriber and then click New Order).

•Perform self-care functions (for self-care users).

We recommend that you take snapshots of Provisioning Manager 9.0 BE environment and devices, before you migrate to Prime Collaboration Provisioning. This will help you to revert to Provisioning Manager 9.0 BE setup, if migration is not successful.

Navigation Reference

Table 1-2 provides a reference to the navigational paths to invoke key Provisioning Manager 9.0 BE features, and the navigation of those features in Prime Collaboration Provisioning.

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Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.