Security and Personal Data

By filling in this form, you agree that your data will be used by Loewe SA, as data controller, to send you information, about our offers, news and events (newsletters, invitations and other publications) as well as for statistical purposes and for the management and optimisation of the customer relationship. You may exercise your rights to request access to, rectification or erasure of your personal data, or restriction of processing, and to object to data processing, as well as to withdraw your consent, by contacting us in the following link Contact us. You may be asked for proof of identity. For more information about how we protect your personal data, please read our Privacy Policy.

Your LOEWE order will be prepared in our extraordinary packaging. The items will come protected by a cotton cover and placed in our signature smokey white gift box with a knotted LOEWE ribbon around the box.

Large items will be protected by a LOEWE canvas bag. Delivery box has no branding detail.

Care Guide

Your LOEWE item will maintain all its qualities if it is not directly exposed to sources of light and heat; also if it is stored inside its cloth case. Avoid excessive contact with water, oils, perfumes or cosmetics. If your item gets wet, remove any excess moisture without rubbing, dab with a soft cloth and let dry at room temperature.

It is advisable not to over-fill your bag so it can conserve its original shape.

Always follow care instructions described on the label.

LOEWE offers a care and cleaning service for all its leather goods.

We invite you to visit one of our stores, where we will be glad to offer our help!