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I just wanted to express my sincere appreciation for your customer service department. I originally ordered a pair of boots that did not fit well and gave me blisters. You exchanged my purchase, no questions asked, after I had already worn them for a few weeks. My new boots just arrived and I couldn't be happier! Great products, great service, and great prices... you definitely just earned a life-long customer. Thanks again!P. Tremblay from Jacksonville, North Carolina