Glasgow charity Refuweegee encourages Glaswegians to pen letters to those just arriving in the country - but this week, the group shared a rare letter back from one of those people forming first impressions of the city.

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Selina said: “I was handed this letter last week by one of our partners. We put return envelopes in each of our welcome packs and ask the recipient to write back to us and share anything they’d like to - a place they’d like to visit, something they need, something they’d like to do in the city.

“Anyone who knows me will already have guessed that this letter made me cry. It is still making me cry.”

The letter, signed ‘M’, reads: “I can only imagine what a magically beautiful gift life would be if the world was only filled with such compassionate souls.

“I am speechlessly heartened by such a rare and unexpected act of love and humanity in my moments of despair.

“I am forever indebted.”

Selina added: “What makes me cry the most is the fact that our simple and basic welcome pack has provoked this response from a person. What lack of humanity and kindness has gone before this to make a bag of toiletries and books mean so much to someone?

“I don't want to turn something beautiful and appreciated into a negative but what we are doing should be the norm.