I ordered John an embroidered hat for Xmas...it came and it's AWFUL. I'll get a pic and post it. Sloppy, crappy embroidery...can't read the letters (It's supposed to be an Aussie and the words "Australian shepherd" but it's barely legible. Ridiculous. So I have to return it...I'm about to check the site to see what the policies are...anyone done a return via Zazzle before?

"I don't have any idea if my dogs respect me or not, but they're greedy and I have their stuff." -- Patty Ruzzo

"Dogs don't want to control people. They want to control their own lives." --John Bradshaw

As someone who digitizes the embroidery and embroiders, that looks like crap!!

The cap was not hooped properly so that the material moved while they were stitching it, hence the outline is outside of the fill.

I don't know who digitized that embroidery, but who ever they are, they suck. There are too many thread jumps, even in their display image, the stitch density on the dog is set incorrectly, the letter outline is sloppy and the incorrect stitch was used. They used the number one fill on the embird digitizing program for the entire image. The dog should have been done in one type of fill and the lettering outline in another for contrast.

There you go. Professional opinion of that work.

Moral courage is the most valuable and usually the most absent characteristic in men ~ General George S. Patton, Jr.

She taking all the stars down from her sky to hang them up someplace new, where there's better weather and the sky's a different blue. ~ Autumn Fields

Hoyden wrote:As someone who digitizes the embroidery and embroiders, that looks like crap!!

The cap was not hooped properly so that the material moved while they were stitching it, hence the outline is outside of the fill.

I don't know who digitized that embroidery, but who every they are, they suck. There are too many thread jumps, even in their display image, the stitch density on the dog is set incorrectly, the letter outline is sloppy and the incorrect stitch was used. They used the number one fill on the embird digitizing program for the entire image. The dog should have been done in one type of fill and the lettering outline in another for contrast.

There you go. Professional opinion of that work.

TAKE A BOW, NOEL!!

“Hope has two beautiful daughters: their names are Anger and Courage. Anger that things are the way they are. Courage to make them the way they ought to be.”----Augustine

I don't have the hat hoop or I'd do it for you. I HAVE been able to embroidery on ball caps in my regular hoops, but I have to use a certain kind of hat. The ones that open up all the way in the back and the front part can't be too stiff or have that plastic stuff in them.

Moral courage is the most valuable and usually the most absent characteristic in men ~ General George S. Patton, Jr.

She taking all the stars down from her sky to hang them up someplace new, where there's better weather and the sky's a different blue. ~ Autumn Fields

My sister actually got me a travel coffee mug with pictures of Sasha, Petie and Sunny on it from Zazzle. I think it came out pretty good. She also gave me coupons for the site if I wanted anything else. Obviously not everything comes out so well. I'll remember that. But it's awesome that they refunded your money!