Ring issue as per 10758 non readable

I have had my ring for a few days now and it has been excellent...
However I noticed that one side never worked, didn't really click at first as I though my phone was just being wierd but after further testing I can now infirm it don't work on any reader I have...

@Lafunamor I've tried the ring now on two galaxy s4 4g models, as well as on the door card readers at my work, unsure of model,....the ring did work last week and as I haven't been requested to change anything. I know they are the same ones.....

As to the phones I get no beeps or vibrations it is simply as if nothing is there. Considering I got myself trained well enough that I could unlock my phone 9/10 in under 5 seconds to get no response at all is very telling

Will follow the procedure now and see what It says. Thanks for your help