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Swinton hires CDL to replace legacy systems in IT upgrade

The ongoing contract and relationship that Swinton has with SSP will continue for the foreseeable future

Broker Swinton has appointed CDL as its new insurance software supplier.

Following a review of its systems the broker has hired CDL to provide a single IT platform that will replace several legacy systems.

Swinton said it chose the software provider due to its track record of implementing proven IT systems in the broker market.

Swinton and CDL will begin the roll out this year and plan to replace all legacy systems with the new platform by the end of 2017.

The ongoing contract and relationship that Swinton has with SSP will continue for the foreseeable future.

Swinton Insurance chief executive Gilles Normand said: “The investment in a new IT platform is part of our strategy to simplify our operations and remove complexity from everything we do in order to make things easier for our customers.

“Given the ever-changing requirements of customers, some of our legacy IT systems were no longer fit for purpose. The new system will enhance the way we interact with customers across our branch, telephony and online channels.”

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