Viventium Software

Viventium is a cloud-based payroll and human resources (HR) solution for small to mid-size businesses. Key features include payroll, HR, talent acquisition, ACA tracking, business intelligence, and time and attendance. A mobile Employee Self Service (ESS) app is also available for iOS and Android devices.

Viventium enables users to track employees via the integrated HRIS system - including data on employment, payroll and HR capabilities - and to add notes and upload documents into each profile. Users can then provide employees with essential information, such as employee policy handbooks. Employees can request paid time off using the ESS app, which managers can then approve or decline. Users can run a mock HR audit modeled after the official DOL audit to ensure all regulations are being followed. The payroll solution allows users to preview payroll before submitting and create custom reports using a variety of visualization options.

Viventium also allows users to create a custom HR action plan, run a strategic HR needs gap analysis, develop and research HR policy, develop organizational charts, run analyses of any data within the system to develop customized reports, develop new hire packets and survey employees.

Very intuitive product with an extremely helpful implementation team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It was one month between deciding to switch payroll providers and our first payroll run with Viventium. They were extremely helpful in making the transition fast, and smooth. The software is very easy to use, and understand.

Cons

So far, I have had no problems with Viventium. I have been very happy with how quickly my questions are addressed.

Review Source

Stephanie from The Children's Community School
Specialty: Education
Number of employees: 11-50 employeesEmployees number: 11-50 employees

September 2018

September 2018

User Friendly Payroll Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Switching to Viventium from Paychex was a big move for our small business. Viventium's transition team made the change manageable, and helped us save money on payroll fees in the process!

Pros

The user interface is elegant and intuitive for administrators and employees. Viventium staff is very knowledgeable about their products and provide great support. Payroll reports are simple and easy to read.

Cons

The time clock is provided by a different company - TimeClock Plus - and is not fully integrated into the Viventium experience. That said, it's easy to use and is still better than a lot of other options out there.

Payroll made easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The employees are all very nice, easy to talk to and answer emails quickly. We are in Florida and Viventium is in NJ, once we finalize our payroll and submit it, we receive the checks the next day!

Pros

This payroll software is easy to use, once you learn how it works, and is a great value for the money. The start up was very easy.

Cons

The training process is not easy. The people who end up doing the training apparently think everyone has used a large payroll company before. We had not, we simply had an accountant who took care of everything.

Very unprofessional- Lacks knowledge and support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This program is moderately easy to use with their new updates. I can upload my payroll file from my time clock system.

Cons

I have been with them since they bought out BDB and nearly every customer service experience I have had has been very poor. I had to send multiple emails over 4 months to have my PTO codes put in correctly and then they had to bring in a programmer so that their system could even accommodate basic PTO codes. HR service is a joke- half of the information they gave me is incorrect. Nearly all experiences have taken longer than promised by the company. Very poor customer service by the company with employees sounding like teenagers on the phone. Very unprofessional.

Very user-friendly software that makes payroll easy!!! Their customer service is amazing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall this is a great product and the Customer Service team has done everything they promised and more. They were able to custom setup up our payroll and has really saved the company lot of time and money. The UI is easy to use and has real-time saving, so we never lose changes. I would recommend this product to everyone.

Pros

This software has very user-friendly UI that anyone can pick up. I love that it is in real-time, so when you make changes or add data, the software saves it. their customer service is great! My Client Service team answers questions immediately and know their product really well which is great since we never get bounced around by support techs. Since we are a medium company we import multiple CSV files per payroll and they were able to custom map each file for us so that we completely eliminated manual entry.

Cons

The only con that we have with this software is that it isn't always available in the google chrome and safari browsers. We do have individuals that e to use
macbook laptops that have trouble utilizing this software.

Review Source

Steven from NatureWise
Specialty: Other
Number of employees: 11-50 employeesEmployees number: 11-50 employees

February 2018

February 2018

Viventium is clunky and not very user friendly or intuitive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I feel like what I was lead to believe the system would do isn't what it is capable of doing.

Pros

Having something is better than nothing. I appreciate being able to store employee data in one digital location.

Cons

Limited levels of authorization and access. For instance, If I want to have an employee enter W-4 information but not have access to view wages, that's not possible. If an someone has access to an employee's file, they have access to all information. Tabs can't be limited.

There a not a variety of options for producing information, reports, etc. For instance, I can only see 7 days in advance of someone's birthday. I can't increase the dashboard reminder to 14 days. Also, it would be nice for managers to have access to an employee contact directory without having access to employees files.

I was told that I could forward our employee handbook to Viventium and they would incorporate it into a template and create a new handbook for us. After purchasing Viventium and attempting to do so, I was told that they "don't do that anymore".

As easy as it gets

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

They've done everything they promised. The custom setup of our payroll has really saved us a lot of time.

Pros

Software is really nice looking. Its in real-time, so as I make changes or add data, the software saves. My Client Service team answers questions immediately and know their product really well (never get bounced around). We import multiple CSV files per payroll and they were able to custom map each file for us so that we completely eliminated manual entry.

Cons

We were looking for a Benefit Enrollment platform and they currently don't have one. However, they did assure us that it will be released by Q1-2018.

Ease of Use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All in all it's a great product and I trust that Viventium is very on top of all the latest rules and regulations that apply to payroll reporting. Am absolutely confident working with this software.

Pros

I can easily switch from one company to the other as separate payrolls. I can also easily switch to different tasks. The ACA feature is constantly being updated so I can have the information needed at my fingertips.

Cons

Doing different Reports is a bit tricky. Perhaps I'm not enough knowledgeable how to get around the filters for various reports . Am having a bit of a hard time so I make do with what is already in system.

Best payroll company so far.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Software is easy to use, generally fast service. Customer support is very responsive and great. Checks delivery is within hours after payroll submission. Finally, software is available on Google Chrome and Safari browsers. I'm previous client of ADP and decided to switch to Viventium.

Review Source

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