Effectiveness of Virtual Team for Improving Communication Breakdown in IBS Project Delivery Process

Mohd Affendi Ahmad Pozin, Mohd Nasrun Mohd Nawi, Abdul Rahim Romle

Abstract

Technological innovation and globalization force the
organizations collaborate across time, culture, and geographical
boundaries. It becomes one of the ordinary practices to the construction
sector and has given rise to the concept of global teams known as a
virtual team. Virtual team drives by advance technology to solve the
communication issues and perceived as an effective, efficient, and
creative team structure. Effective communication is an essential process
to develop project success in the construction Industrialised Building
System (IBS) project. However the implication of the fragmented approach
in the IBS project development process was reflected in the lack of
communication between multidisciplinary project teams cause various
problem such as lower performance and a higher turnover of staff.
Therefore, this research aims to investigate the effects of
communication, subject to different project stage and to identify the
key factors to enhance virtual team communication processes between the
practitioners.

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About Me

Nader Ale Ebrahim has
a Technology Management PhD degree from the Department of Engineering
Design and Manufacture, Faculty of Engineering, University of Malaya
(UM), Kuala Lumpur, Malaysia. He holds a Master of Science in the
mechanical engineering from University of Tehran, Iran.