*NAPKIN COLORS and SIZES*Please scroll right though the listing photos for aviliable colors {click right on the listing photos to see more info}

*NAPKIN INFO*- 1-color imprint included- Made in the USA- Recyclable

Minimum Order - 50

At this time we are not able to split colors between a set. Your order will consist of all the same napkin color, imprint color, and design layout.

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*TO ORDER*

1. Choose your amount from the AMOUNT drop down menu.

Ignore the "quantity" drop down menu (unless you would like various colors... example, 50 pink and 50 black. You would need to purchase 2 (quantity menu) sets of 50 (amount menu).

2. Include the following in the "message to sender" purchase notes section during checkout.

-- Monogram info in fLm order (please specify the last name initial) -- Single color imprint-- Napkin color

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*PROOFS*If you would like to see a digital proof of your order, before printing please add the below proof listing to your etsy cart prior to checkout. If you do not purchase a proof your order will be printed exactly like the listing picture, but with your name/date/personalization info.

Proofs can be found in the "add ons" section of Sequins & Lipstick Paper Co. shop.

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*TURNAROUND TIME*Please allow 8-10 business days to process the order before shipping to avoid rush fees. Business days start from the day your order is submitted, or the date a proof is approved (if applicable).

If you would like to add a rush to your order please see the "Add ons" section of S&L Paper Co's shop.

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*COLORS and SCREEN RESOLUTION*All computer and cell phones screens are calibrated differently. Some display CMYK and others RBG color codes. S&L Paper Co. can not guarantee the color on your screen will match the actual item color. The pictures in our listings are the best portrayal of the items in person (or digitally, depending on the listing).

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Thank you for visiting Sequins & Lipstick Paper Company!

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Payments

Shipping from United States

-- TRACKING INFO --
United States shipping only. SL Paper Co's utilizes the most reliable shipping options for our customers including Fed Ex, UPS, and USPS (depending on the item ordered). All items (except greeting cards) come with tracking information. Once an order has shipped, tracking information will be automatically emailed to the address associated with your checkout information. Please check your spam/junk folder.

--For the most up to date tracking info please copy and paste the tracking number into the carrier's website. Once an item has been shipped, any questions related to delivery or package whereabouts should be sent to that particular carrier (not SL Paper Co).

-- LOCAL PICKUP--
If you live near the metro Atlanta area and would like to pick up your order, simply message me and this can be arranged {only applicable for acrylic trays and non personalized napkins and cup sets}.

-- SHIPPING ADDRESS --
Please take a few moments to ensure your shipping address is correct prior to checkout. Any returned items due to incorrect shipping information will be reshipped at the expense of the buyer, not the seller.

-- TURN AROUND TIME / RUSH ORDERS --
Turn around time is 8-10 business days. If you need your order delivered sooner please add a production rush listing to your cart before checkout. Rush listings can be found in the "Add ons" section of S&L Paper Co's shop. Please also include a need by date when placing any order. If no need by date is included in your purchase notes, the 8-10 business day turn around will be applied.

-- LOST PACKAGES --
If an order with tracking/insurance is lost or not delivered on time, the responsibility to file a claim with the shipping carrier falls with the buyer, not the seller. The buyer takes possession once the goods leave our facility. The buyer can vouch for their address, delivery details (mailbox, front desk attendant, etc) better than a SL Paper Co. representative can. Feel free to use your SL Paper Co. receipt for proof of the value purchased. The package is the buyers responsibility during transit time. If your items are time sensitive, we suggest keeping a close eye on Fedex's tracking info via their website updates.

-- ITEMS NOT DELIVERED ON TIME --
SL Paper Co can only control the design and manufacturing of your items. Once your items are in the possession of a shipping carrier we have zero control over delivery date. All delivery dates are our best estimates (provided but the shipping carrier) and can be delayed due to weather or local events. Please contact the carrier asap if you notice your package tracking is delayed.

-- Link to file a Fedex claim for lost (or delayed) items:
https://www.fedex.com/apps/onlineclaims/?locale=en_US

-- ADDITIONAL SHIPPING COSTS --
Shipping to HI and AK will incur added shipping charges. If you would like an estimate prior to purchase please message us for a quote.

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

-- All sales are final! Due to the nature of S & L's products being personalized, custom items we do not accept returns. Please take the time to include all necessary information in the "purchase notes" during checkout.

-- If an order has entered the production line we will not be able to cancel your order. If an order has NOT entered the production line, we can cancel the order. If cancellation is an option, you will be refunded minus a $10 order change fee. If a proof has been sent to a customer we will deduct the $5 proof free from your refund.

-- If an item is printed with an error we will gladly replace your order. Customers will need to send a photo to show evidence of the error.

-- If your item is damaged during shipment or if any part of your order is missing, please contact us within 3 days of receiving your order. Customers will need to send a photo to show evidence of the damage.

Additional

-----PROOFS-----
If you would like to see a digital proof of your order please add the proof listing to your cart prior to checkout. This listing can be found in the "Add ons" section of our shop. Proofs are sent after purchase through the Etsy messaging system.

-- Proofs are a wonderful tool to make sure your order in created just like you envision. Proofs add days on to the production time (standard production time without a proof is 8-10 business days). Example: You order on Monday but don't approve a proof until Thursday, your start of the 8-10 business day timeline would be the day a proof is approved (Day 1), not the original order date (Monday). Your order can not be placed in the production line until a proof is approved.

-----COLORS and SCREEN RESOLUTION-----
All computer and cell phones screens are calibrated differently. Some display CMYK and others RBG color codes. S&L Paper Co. cannot guarantee the color on your screen will match the actual item color. The pictures in our listings are the best portrayal of the items in person (or digitally, depending on the listing). The seller is not responsible if the colors show up differently in person.

Frequently Asked Questions

Where do I find cup colors? Or napkin colors?

Click right through listing pictures to see color options.

Can I get my items tomorrow? Or the next day?

Turn around time is 8-10 business days depending on your location. Nothing personalized can be shipped out on the same day. Please view the Rush listing in the “custom/add ons” shop section for more info about expediting your order. Please remember business days turn over at 12 noon.

Why is shipping so much?

Shipping is a flat rate passed on by printers. S&L paper co only has control over shipping of wholesale (non personalized) items.

Do you offer bulk discounts?

Bulk is classified as over 1,000 units of one item. If this applies to your order please send us a message for more info.

Can you color match?

Yes, ink can be PMS (Pantone) for cups, napkins and matches. We can match CMYK color codes for stationery items. Feel free to message us for PMS color code info of cups and napkins.

Can I buy 3 cups? Can I order 10 napkins?

Sorry, the smallest quantity available for cups is 25 and napkins is 50. All cups and napkins are professionally screen printed or foil stamped, not created individually with vinyl decals.

What size cup should I order?

Stadium, foam, and shatterproof cups are listed by their full liquid capacity (when filled to the brim). Please check listing pictures for physical measurements of each cup style sold in the shop.

Our most popular size is the 16oz cup.

For example: A 16oz cup holds approximately 16 ounces of liquid when filled to the brim. When serving a beverage you would pour around 12oz of liquid in a 16oz cup and leave space for ice and empty space near the rim to avoid spillage.

Do I need to add "apostrophe s" to the end of my name?

S&L Paper Co is not the grammar police :) This FAQ is here to help offer advice but ultimately we will print exactly what you request in the notes associated with your order.

The Smiths is plural for "Smith" and means there is more than one person named Smith.

The Smith's (with an apostrophe) is the plural possessive of "Smith". The "Smith's" means the possession of more than one "Smith" of something like "The Smith's car is green".

If your order simply says "The Smiths" that is correct. If your order has a design showing possession (Ex: The Smith's Luau party 2019) then you need to add an 's.

If your name ends in a "s" you should add "es" to the end. Ex: The Harrises