Affected products

Chromag bicycle stems – models BZA, Director, HiFi and Ranger

Product description

This recall involves various Chromag bicycle stems with a 'Z' marked inside the bolt head. The bicycle stems come in various colours including black, red, blue, gold, purple and silver. Note that bolts marked with a 'T', 'Y' or 'C' inside the bolt head do not require replacement.

The following models are included in this recall:

Model

Product Description

BZA, Director, HiFi

Bolts that are M6 (6 mm) used for all steerer clamp and faceplate mounting

Ranger

Bolts that are M6 (6 mm) used only for steerer clamp (not faceplate mounting)

Hazard identified

Bolts with a 'Z' marked inside the bolt head used on certain bicycle stems may be prone to premature breaking when tightened, causing a fall and injury hazard.

As of March 23, 2017, the company has received four reports of premature breakage in Canada, and no reports of injuries.

What you should do

Consumers should immediately stop using the affected bikes and contact their nearest Chromag dealer for replacement clamping bolts.

For more information, consumers may contact Chromag by telephone at 1-604-905-6667, Monday through Thursday from 9:00 a.m. to 5:00 p.m. PST or by email.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.