I am a customer of American Chartered Bank and from what Scott E. tells, He does not seem to be telling the whole story. When the banker would ask you if you owed money, he wasn't asking about just ACB, there asking about any bank because Scott E.'s SSN is put into a program called Chex Systems which lets banks know if a certain person owes any other bank money. They do not look at your credit score at any time. Bottom line is that if you ever owed money to any financial institution, you will be on that report, and you are not legally entitled to the report. Basically the banker did everything right and maybe before typing negative feedback, you should ask the right questions before huffing and puffing.

I am a customer of American Chartered Bank and from what Scott E. tells, He does not seem to be telling the whole story. When the banker would ask you if you owed money, he wasn't asking about just ACB, there asking about any bank because Scott E.'s SSN is put into a program called Chex Systems which lets banks know if a certain person owes any other bank money. They do not look at your credit score at any time. Bottom line is that if you ever owed money to any financial institution, you will be on that report, and you are not legally entitled to the report. Basically the banker did everything right and maybe before typing negative feedback, you should ask the right questions before huffing and puffing.

I tried opening a checking account here yesterday which was a huge mistake. After I sat down, I was approached immediately which was the only good part of the experience. After sitting down with the banker the first thing he asks me was, ??don??t you owe us money?? Completely confused I looked at him and explained I was new to this bank and wanted to open a new checking account with them. He then verbally asked for my social security number (which they are never supposed to do) which I verbally gave to him (which you??re never supposed to do). After about 10 minutes of vigorously typing and printing up page after page of information I never got to see, he informed me that ??they were unable to approve right now, but I would be getting a phone call soon for approval?. To me he seemed to be new and he didn??t seem to know what he was doing. He never bothered asking anyone for help either. He then informed me that I would not receive an ATM card and I would not qualify for over draft protection as ??I was a high risk to the bank?. I would like an ATM card, but I didn??t care about the over draft (I??m careful with money so I don??t need it). However, This banker made me feel like scum of the earth. If I was the kind of person that bounced every other check and was always between jobs, I would completely understand. I know for a fact my credit is spotless and I have never in my life EVER bounced a check! I certainly did not feel like American Chartered wanted my business. I walked out extremely confused and angry as I have never been treated like that in my life. I drove down the street to Harris Bank and successfully opened a checking account within five minutes. I will NEVER do business with American Chartered ever again!

I tried opening a checking account here yesterday which was a huge mistake. After I sat down, I was approached immediately which was the only good part of the experience. After sitting down with the banker the first thing he asks me was, ??don??t you owe us money?? Completely confused I looked at him and explained I was new to this bank and wanted to open a new checking account with them. He then verbally asked for my social security number (which they are never supposed to do) which I verbally gave to him (which you??re never supposed to do). After about 10 minutes of vigorously typing and printing up page after page of information I never got to see, he informed me that ??they were unable to approve right now, but I would be getting a phone call soon for approval?. To me he seemed to be new and he didn??t seem to know what he was doing. He never bothered asking anyone for help either. He then informed me that I would not receive an ATM card and I would not qualify for over draft protection as ??I was a high risk to the bank?. I would like an ATM card, but I didn??t care about the over draft (I??m careful with money so I don??t need it). However, This banker made me feel like scum of the earth. If I was the kind of person that bounced every other check and was always between jobs, I would completely understand. I know for a fact my credit is spotless and I have never in my life EVER bounced a check! I certainly did not feel like American Chartered wanted my business. I walked out extremely confused and angry as I have never been treated like that in my life. I drove down the street to Harris Bank and successfully opened a checking account within five minutes. I will NEVER do business with American Chartered ever again!

This is a nice, quiet bank. It has a corteous staff and they are never really crowded. i always get really personal attention here and have never had any hassles. This is a great, small community bank.

This is a nice, quiet bank. It has a corteous staff and they are never really crowded. i always get really personal attention here and have never had any hassles. This is a great, small community bank.

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