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I cannot access any https pages

This was an intermittent fault - but is now permanent.
I can go onto sites like this or Google, but I cant access any 'sign in' pages and https pages.
I get a message Internet Explorer cannot display the web page.
I am not aware of any changes to my zone alarm settings, no new programs.
Any ideas?

Re: I cannot access any https pages

Hi!first try to disable all features in program control (adblocking, cookies control and mobile control) and try again.If it doesn't work then try to shutdown ZA and try again. If it does not work, its not ZA.If it does work, then you may have some incorrect settings in privacy control or program control or your ZA settings may be corrupted.To reset the settings and the ZA database (you will loose all your custom ZA settings), to this:1.) Hold down the Ctrl and Shift keys together
2.) Right click on the ZA icon near your clock
3.) Choose 'Reset' from the box that comes up
4.) Choose Yes on the Reset Settings dialog box
5.) When prompted, choose OK to restart your system
6.) Follow the on screen configuration prompts after rebootThe above only works with the latest version of ZA, if don't have the latest version please update (clean install).You find it here: http://www.ZoneAlarm.com/zasuitedownload/ Cheers,Fax

Re: I cannot access any https pages

Dear JaggyGirl:

Please check your Internet Explorer(IE) browser settings. I rec'd the same error when I unchecked these settings: Use SSL 3.0 and Use TLS 1.0. You can find these settings by opening IE, clicking Tools, then Internet Options, and click the Advanced tab of the Internet Options dialog box that displays. Scroll down to the bottom of this list and make sure there are checkmarks in the 2 options listed above. Leave, Use SSL 2.0, unchecked. Its encryption level is too weak by today's standards. By default, it is unchecked when IE is installed.

Re: I cannot access any https pages

Re: I cannot access any https pages

Have now tried turning Zone Alarm off and its not the problem
Problem also on MSN Messenger
Certain the sites still exist, can access them using my tablet pc on the go - its just at home I have problems.

Re: I cannot access any https pages

Are you saying that you can access the sites when you use your PC from somewhere else but not at home from the same PC?

Is your PC connected directly to the Internet or via LAN?

If through a LAN, do you have control of the router or does someone else mangage it?

It sounds like a Port block. It maybe your router has Port 443 blocked for outgoing packets. If you don't have a router, then maybe the problem is with your ISP. They sometimes do block ports but it would be really strnge if they are blocking Port 443.

Incidentally, MSN Messenger logs you in at https://login.live.com so that would explain MSN's failure as well.

Re: I cannot access any https pages

Had
a similar
problem on a few laptops for many months (driving the users mad).I too thought ZoneAlarm was the cause, but I've just discovered that I can access https pages again if I uninstall the CheckPoint SecuRemote client software that we use.
HTH