Office Setup Help

Technology is just a tool. In terms of getting the kids working together and motivating them, the teacher is the most important.

Bill Gates.

Terms of use:

These Terms of Service for office-setup-help.us. (this “Agreement”) is a legal agreement between you (either an individual or an entity that you are representing, hereinafter “you”) and office-setup-help.us and its suppliers and licensors (collectively office-setup-help.us”) for the office-setup-help.us Services (“Services”). By using for or purchasing the services or by accepting this agreement you acknowledge that you have read this agreement, that you understand it, that you agree and accept the terms as presented herein. If you do not agree to these terms and conditions, do not apply for, accept, use or purchase the services. The Services include new products, product changes, upgrades, support and other services. You may only receive the Services if you are a Service subscriber in good standing with a valid, account with office-setup-help.The services are for a limited Time only, failure to use the services within the subscription period shall not grounds for a REFUND of ANY FEES PAID

Definitions:

Terms defined in these Terms and Conditions are also used in the Privacy Policy and are incorporated by reference to these Terms and Conditions.

“Content”:

Software, Materials, Services and other related information are collectively referred to as “Content.”

“You” or “you”:

“You” means you individually, any person, including any employer that you are acting on behalf of.

“Services”:

“Services” means office-setup-help.us's Support Services, which are office-setup-help.us’s chat and phone based Software Troubleshooting Services as set forth on the office-setup-help.us web site. The Services include virus diagnosis, virus removal, PC tune-up, Internet login protection, email account setup, software installation, printed setup, printer support, and general computer trouble shooting services. The scope of the services is subject to change without notice, and office-setup-help.us may discontinue or modify the Services in its sole discretion.

“Subscription Period”:

Subscription Period means the time period that Subscriber is eligible to receive the Services. The Subscription Period shall commence on that date the Services are subscribed to and shall terminate after three months or the period specified in the chosen package.

General:

Technical Support Services are provided only via phone, Internet chat and remote desktop sharing. Services are provided upon Subscriber’s contacting office-setup-help.us support as explained on the office-setup-help.us Subscriber authorizes office-setup-help.us to configure its computers and delete the files that office-setup-help.us deems unnecessary to a computer’s operation. Subscriber gives office-setup-help.us express permission to alter the registry of any computer receiving the Services as needed to provide the Services. The Services may require additional software. Subscriber gives office-setup-help.us express permission to install, configure, and use such software on Subscriber’s computers.

Access:

To provide the Services, office-setup-help.us must access a computer or network receiving the Services over the Internet. A high speed Internet connection is highly recommended in order to avoid delays or problems with the Services. Subscriber is solely responsible for providing an Internet connection and access to its computers. Subscriber must assist office-setup-help.us in any manner necessary to diagnose the computer and provide the Services. Failure to fully cooperate with the office-setup-help.us representative shall be considered a breach of this Agreement. All instructions and steps taken in providing the Services shall be left to the office-setup-help.us representative’s sole discretion. Subscriber warrants that use of the Services complies with all applicable computer and network policies. Prior to receiving the Services, Subscriber must have administrator rights to the computer, have a back-up of all data on the computer, and provide office-setup-help.us with correct and accurate information.

Credit Card Billing:

You may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Service. You hereby authorize office-setup-help.us to charge and/or place a hold on your credit card with respect to any unpaid charges for Services or any related equipment. You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts. You authorize office-setup-help.us and/or any other company who bills products or services, or acts as billing agent for office-setup-help.us to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You agree to provide office-setup-help.us with updated credit card information upon office-setup-help.us’s request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither office-setup-help.us nor any office-setup-help.us affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number. If charges cannot be processed through your credit card, or if your bank draft or electronic funds transfer is returned for insufficient funds, we will charge you an additional $15.00.

REFUND POLICY:

For subscription plans, a full refund will be issued if office-setup-help.us has not been able to resolve even a single issue for your computer within the first 30 days of the signing up to office-setup-help.us subscription. If our technical support has resolved one or more issues, the fees charged for subscription service will not be refunded. Its sole discretion of office-setup-help.us and on a case by case basis, refund can be issued of the charged fees after deducting charges for services provided to customer. For incident plans, you will be eligible for refund when any of the following criterions are met:s

The issue is out of scope for the particular plan:

30 days have not passed after the issue was last worked upon by a office-setup-help.us technician We don’t store credit card information for any customer and we would not do any charging without your explicit consent. You may be able to change from one plan to another (e.g. from incident based plan to 90 days plan). We would negotiate with you and in order to accommodate your revised requirements.

General Information:

This version of the Terms is effective as of December 2012. The Terms together with the Privacy Policy and any applicable license agreements constitute the entire agreement between You and office-setup-help.us and govern Your use of the Services, superseding any prior or contemporaneous agreements between You and office-setup-help.us. The failure of office-setup-help.us to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties” intentions as reflected in the provision and the other provisions of the Terms remain in full force and effect. You may not assign the Terms or any of Your rights or obligations under the Terms without office-setup-help.us express written consent. The Terms inure to the benefit of office-setup-help.us successors, assigns and licensees. The section titles in the Terms are for convenience only and have no legal or contractual effect.

Changes to Privacy Policy

Should you have further queries, please e-mail us at support@office-setup-help.us