Shipping Information

Orders are sent with Australia Post eParcel and require signature on delivery. If the courier driver is unable to obtain a signature from someone they will take the order to the nearest post office where it can be collected. It is not possible for a parcel to be left without a signature.

Estimated Delivery Times
Sydney - 1-3 business days
Regional NSW - 1-6 business days
Canberra - 1-4 business days
Melbourne - 2-4 business days
Regional Victoria - 2-6 business days
Brisbane/Gold Coast - 2-4 business days
Regional QLD - 2-7 business days
Adelaide - 3-5 business days
Regional SA - 3-7 business days
Perth/WA - 5-7 business days
Tasmania - 4-7 business days
NT - 5-7 business days

Business days exclude weekends and public holidays. Please note that these delivery times are approximate and are provided as a guide only. We make every effort to get your order to you as quickly as possible however we cannot guarantee that your parcel will definitely arrive within this time frame.

Deliveries may take longer during November and December, please allow extra time due to the high volume of orders during these months.

ORDER PICK UPS
Orders may be collected from our office at Level 6, Suite 119, 330 Wattle St, Ultimo in Sydney between 9am and 5:15pm Monday to Friday. Please place your order online, by phone or email and we'll contact you once your order is ready to collect. Please wait until you are contacted before picking up your order.