Posts in category
Cross-channel

British design store Heal’s now offers its online customers access to an in-store expert on demand. Advisors who are working in one of six stores in the UK are now able to provide their expertise and advice to customers on heals.com, particularly during busy hours online and quieter hours in-store. Continue reading

Fnac Darty has launched Darty+, an omnichannel subscription service for delivery, support and after-sales. It provides access to unlimited deliveries and gives subscribers daily support with the Darty Button. After electrical retailer Darty was acquired by French retailer Fnac in July of last year, the Groupe Fnac Darty continues to Continue reading