Product quality

Lenovo Quality Policy

Lenovo is dedicated to satisfying our customers, employees and stakeholders by providing superior quality products, services and solutions. Our commitment to quality is vital to fulfilling that promise and a fundamental component of our company culture.

Lenovo leaders are accountable for establishing measureable objectives and drive continuous improvement actions across our customer-centric quality and business processes.

We are committed to implementing and maintaining a quality management system and business processes that ensure we meet customer, social, legal and environmental responsibilities.

All employees are expected to contribute to the success of the quality management system, and to meet their commitment to total customer satisfaction.