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Can I use my ADSL connection?

Modified on: Wed, 6 Dec, 2017 at 12:32 PM

ADSL is never recommended for VoIP, as ADSL is a best-effort type connection where no guarantees can be made with regards to bandwidth and stability. On an ADSL connection, issues with VoIP are to be expected.

If an ADSL connection is to be used for VoIP, it will need to be at least a business-class account, and a vibe tunnel solution must be introduced.

Shared connections are strongly advised against – only a high quality, business-grade fibre connection with enough bandwitdth to support VoIP and other usage will be supported for shared usage.