Re: photosmart 8250 error 0xc18a0001

OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech.....james cowan: hp error code 0xc18a0001Earnest: I will assist you in this regardjames cowan: greatEarnest: I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?james cowan: correctEarnest: Thank you for confirmationEarnest: May I have the model number of All-In-One you are using?james cowan: c6250Earnest: Thank you for information.Earnest: James, please let me know the room temperature in which printer is replacedjames cowan: 67 degrees fEarnest: OkayEarnest: Please perform the below steps on the front panel of the printer to resolve the issuejames cowan: okEarnest: Press and hold the "left arrow" key.Press the "Setup" key and release both keys, Display should say "Enter Special Key Combo"Press and release the "OK" button.Earnest: Please ignore the above steps, Jamesjames cowan: ok yes nothing seemed to do anythingEarnest: Please perform the below steps on the front panel of the printerEarnest: Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo"Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal"Earnest: Display should say “Support” and display the FW rev (something like R0616R)james cowan: COxxFN0723BREarnest: OkayEarnest: 2. Press and release the right arrow button until the display says “System Configuration Menujames cowan: okEarnest: 3. Press and release the "OK" button.james cowan: ok and it says hardware failure statusEarnest: Display should say "Hardware failure status: Clear. Press OK to clear".Earnest: Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".Earnest: Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.james cowan: okEarnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.Earnest: Let me know once you are done with the above stepsjames cowan: ok its unpluggedEarnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printerEarnest: Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.james cowan: okEarnest: Let me know the message displaying on the front panel of the printerjames cowan: printer preparation occuring - do not interruptEarnest: Okayjames cowan: ok its doneEarnest: Let us print a self test page from the printer nowjames cowan: ok dealEarnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray.2) Make sure that the printer is on and loaded with unused plain, white paper.3) Press Setup . The Setup menu appears.4) Press the down arrow button to select Tools , and then press OK .5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.james cowan: ok printingEarnest: Okay, please check whether all the colors pritned perfectly on the test pagejames cowan: perfectEarnest: Great..Cheers!!!james cowan: thank you very muchEarnest: James, now you can continue using the printerEarnest: I appreciate your efforts and patience in trying to resolve the issue.

Re: photosmart 8250 error 0xc18a0001

Thank you thank you thank you. I did everything HP support area said, and the next thing was to ditch the printer as the part would have cost as much as a new printer... Using these instructions allowed me to print. Thanks! I have a D7400 and it work with my printer to reset it. Thankgs!

Re: photosmart c6280 error 0xc18a0001

I have a big problem with my printer at first i followed the steps shown and it works but now the same problem have resumed trying to use the same steps it no longer works it reached where it says load plain white paper and press OK after pressing OK it says (One-time ink system inicialization beginning Do not turn printer off or disconnect power during process Press OK to continue) from there i have waited for long but no respond what should i do?

photosmart 8250 error 0xc18a0001

With all the issue you list it seems the printer may require servicing. You can contact support -- at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://goo.gl/kQDB -- for servicing options.

Best of Luck!

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