Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction:

Branch Manager

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Branch Manager based at our operations in Witbank.

The role of the Branch Manager is to effectively manage branch resources and procedures to ensure that the contractual obligations to customers are achieved cost effectively and that the company’s security procedures are applied throughout the branch. To continually review and improve branch profitability and security.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which operations plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility:

Manage the effective and efficient usage of company assets, i.e. vehicles, ensuring that all assets are well maintained, accounted for, and utilised correctly to optimise life of the asset.

Maintain and adhere to company procedures and policies for the bulk accounts, cash float, cheque books, customer details and all other financial controls. Adhere to and enforce internal and external reconciliation procedures and policies.

Oversight and management of customer invoicing, ensuring that terminations are processed, new customers added correctly, and changes in billing reflected.

Initiate cost savings and controls

Gross Margin Management

Effective management and deployment of Employees within the branch

Effective Labour and Organisation

Ensure that there are adequate staff for both admin and operations and that all new vacancies are approved and appointments are vetted and approved before making an offer of employment, as well as fully compliant with current legislation.

Set and agree objectives and performance standards with staff, including understanding of policy and procedures

Monitor performance and provide feedback

Oversight of employee records, ensuring that all relevant and required documentation is on file.

Training/Development

Succession Planning and Employment Equity

Determine training needs (in line with training and hr policy) for staff.

Ensure that all employees are training on the minimum standard operating procedures and to the statutory training requirements

Leadership

Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.

Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.

Effective management of operations

Client retention and customer service levels

Review and deploy resources, and thereafter continuously review operations to improve profitability and customer service levels. Make changes as necessary

Maintain all customer SLAs and address deficiencies

Undertake regular and consistent customer visit and assess service of personnel

Monitor customer service levels

Ops Process management – adherence to operation standards:

QA audit results and operational matrix

Ensures that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and Transport) are maintained.

We welcome applications from all suitably qualified candidates, but SA citizens or those with a valid SA work permit, will have a distinct advantage.

About the Company:

G4S is the world’s leading international security solutions group, which specialises in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 125 countries and 657,000 employees.

G4S operates in over 25 countries in Africa and employs over 105 000 people on the continent. At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce.

G4S is an organisation which is defined by its values, which are:

We act with Integrity and Respect - Our business activities and relationships are built on trust, honesty and openness. We do what we promise and always strive to do the right thing. We listen. We treat our colleagues, customers and those in our care with the utmost respect.

We are passionate about Safety, Security and Service Excellence - We are passionate about working safely and take great care to protect our colleagues and customers from harm. We are experts in security and use that knowledge to protect our customer’s assets. We keep our promises and are passionate about delivering high levels of customer service.

We achieve this through Innovation and Teamwork - We invest in technology and best practice to continuously improve the products and services we offer. We challenge ourselves to find new ways of helping our customers achieve their goals. We work together as a team, valuing everyone’s contribution, to ensure we achieve the best results for our customers and our business.