• Live Webinar

Manufacturing: The Next Revolution

Manufacturers create exceptional products, but don’t often build the outstanding customer experience (CX) that differentiates great businesses from average ones. Join our live 30-minute webinar to learn why CX is so important, and how you can master yours.

What’s on the agenda?

Customers have more choice
78% of buyers will switch brands when faced with an inconsistent experience across departments.

Salesforce
How Salesforce has led the pack in CX for 20 years.

The 4C difference
How our customer obsession is great news for your business.

The 4C methodology
How we get you closer to your customers.

The proof
How we improved conversion for Groupe PSA.

Conclusion
Top tips and takeaways to ensure you delivery a truly exceptional CX.

About Gisele

During her career, Gisele has gained a lot of experience in project management. Beside her role as IT Head for Europe, one of her most important missions was to lead as program manager, the world wide implementation of a global CRM solution with a special focus on process’ industrialisation, user adoption and quality of deliverables.

One of her favorite quotes is: ‘Leadership is not about a title or a designation. It’s about impact, influence and inspiration. Impact involves getting results, influence is about spreading the passion you have for your work, and you have to inspire team-mates and customers.’ (Robin S. Sharma)

About 4C

4C creates intelligent, omni-channel platforms that focus on the important things – such as what your customers want.

As a Salesforce Platinum partner, we possess unrivalled knowledge of Salesforce’s suite of products and services. We’re first in the queue to learn about their new products and become certified experts – which means you’re the first to benefit from them.

And with over 20 years’ experience, we’re experts in data science. We believe in making informed, data-driven business decisions that put your customers at the centre of the journey.

Can’t attend live?

No problem. We’ll send you a recording of the webinar as soon as it’s finished. Just leave your details below and we’ll email you a link.

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