Windows 10 Team Profile - Saul Ricardo Gomez

Windows 10 Team Profile

To give you even more insight into Windows 10, we’d like to introduce you to some of the people on our team and how they support the platform – and Windows Insiders like you. We’ll feature team profiles on an ongoing basis here in the Hub.

Saul R. Gomez – Software Engineer

I’m a Quality Engineer on the Shell team, and my team owns Identity which is a huge part of Windows. We work on features like Windows Hello, the Accounts Experience, and the Logon Experience, just to mention some of them. Also, I’m a Community Champion for my team, so I visit forums, 3rd party sites and Twitter to understand how customers are liking our features and to answer questions when I can.

What technologies do you work on?

I work on the Accounts Experience. This is where you can add, manage and delete your email accounts. This is a vital part of the OS, so I make sure everything is working smoothly so our customers can start using the built-in Mail, Calendar and People apps.

What’s your favorite feature on Windows 10?

I can’t think of just one feature that I like; Cortana is amazing. I can reach her almost everywhere now: on my desktop, on my phone and soon on Xbox. The same rule applies to Groove, where I can listen to my music and playlists, everywhere I am, you name it.

What’s your favorite app?

I have two favorite apps, Xbox and Groove. I love music and games.

Describe one of your favorite experiences with the Insider community

The Insider Community is always willing to help and I love that. We are here for them, every time you ask for more details about a problem they answer almost immediately.