IPod Classic Sync Problem - iTunes 11

Update:11-30Source: network consolidation

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I was having issues with syncing my iPod today. Multiple problems led to me having to uninstall iTunes on my PC and I also had to restore the iPod a couple of times. Once all was said and done, I could not sync my music to the iPod. It usually automatically synced when plugged in, but since the restore and reinstall, nothing happened. Even clicking sync with my iPod pllugged in didn't work. SOLUTION (with the help of Apple tech support): 1) Connect iPod to computer (make sure iTunes is running). 2) Click on iPod name (mine is called Owner's iPod). 3) At the top of the screen, next to "Summary", click on "Music". 4) To the left of "Sync Music" there is a little box. There should be a check in it. If not, put a check there. 5) The number of songs ready to be synced should appear. 6) In the lower right hand corner, click on "Apply". I saw in another forum information that I needed to find the box to select to sync songs, but the information was a few years old and I couldn't find it according to the directions. This should work for those with ver. 11. If anyone else has sync problems and you HAVE A SOLUTION please share it here. Thanks!

The Best Answer

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Hi black3793,
Welcome to the Apple Support Communities!
I know it can be both frustrating and concerning when iTunes becomes unresponsive when you connect your iPod. In your situation I would start by isolating iTunes by uninstalling it and all of its components in the correct order and installing fresh. Please follow the steps in the attached article for removing iTunes and its components.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Have a great day,
Joe

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