What if my service provider is unresponsive?

I want to make an enquiry, but the service provider did not reply my messages

The service provider might be busy serving other customers at this time. Should they remain unresponsive, you may want to look for an alternative service provider .

I want to enquire about my booking but the service provider did not reply my messages

Bookings made on Vanitee are instantly confirmed as our service provider uses our system to manage their appointments. If you really wish to speak with the service provider, you may call the service provider from My Account -> Bookings -> Booking Details -> Call.