Responsible for ensuring that all customers’ inquiries are handled on timely manner, also responsible for Quality Assurance and Problems solving, Directly interface with customers and handle follow up calls /escalations hard calls when required.

Provides back-up support to other group members in the performance of job duties as required.

Build customer’s interest in the services and products offered by the company provide new customers with information about our services.

Introduce the new offers to the clients and answer their inquiries.

Provide a valuable link between customers and the companies and ensure the effective use of our services.