MANGOSOFT

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Software Engineering. Perfect Service. Clear SDLC.

Mangosoft is a software engineering company that delivers business-transforming solutions with a focus on the functionality, innovativeness and best industry practices. Therefore, we create projects that help clients to boost their revenues, decrease operational costs and increase business effectiveness.

We have delivered 250+ projects for clients across 30+countries, and have offices in the USA and Eastern Europe. Our company has solid experience of a close collaboration with market leaders including EBRD, Electronic Arts, and TouchPress, as well as with middle-sized businesses and startups.

For each of our projects, we form a team of the best niche experts with desired technology skills. As a result, we deliver the product that perfectly matches all the project’s requirements and a customer gets optimal development costs and time-to-market.

Portfolio

Cryptocurrency Exchange Services

About Project:

This is an online platform that offers cryptocurrency exchange services around the world. With smart contracts and reliable payment systems integrated into the platform, it is considered to be a unique and reliable solution for users.

Our Solution:

Our new cryptocurrency exchange platform ensured that investors could make

…

fast exchanges in multiple cryptocurrencies without paying the high fees that are typical of other platforms. MFA (multi-factor authentication) was used to enhance the security of all transactions.

Cryptocurrency Wallet

About Project:

A cryptocurrency e-wallet that allows users to store multiple real and digital assets safely and sell or buy them on online exchange markets

Our Solution:

Our team of developers created a digital wallet that allows safe storage of multiple digital and conventional currencies. With advanced analytics and reporting tools, it became possible to track currency

…

fluctuations. Also, the wallet’s blockchain infrastructure ensured the transparency and safety of all financial operations

Key Features:

Transparent & Reliable Infrastructure

A blockchain-based infrastructure allows each participant in the network to use and modify the ledger in a secure and transparent way

Bank-Level Encryption

Advanced encryption standards help to protect users and their assets from cyber attackers. The 256-bit key defends the system from all financial threats.

Intuitive & Convenient Interface

The app’s design makes the world of cryptocurrencies accessible to everyone. With this easy-to-use interface, any user can get started working with digital assets.

Multifaceted Categorization of Accounts

Money on this app can be used for a variety of purposes. Personal accounts help users make transactions, while savings accounts are geared toward saving money

Decentralized In-Person Exchange

The trading of cryptocurrencies occurs with no intermediaries in the blockchain network. This gives third parties no access to assets or other sensitive information.

Corporate Credit Request System

Corporate Credit Request System (CCRS) provides the banking industry with a digital solution to organize document workflow in order to decrease human mistakes and increase Customer Satisfaction Rate. CCRS solution has been implemented for one of Top 3 Banks in Ukraine.

SOLUTIONCCRS allows to scan defined set of documents, digitize them and import in a predefined structure. The system allows all the

…

departments to access credit requests according to predefined rights/ACLs. Specific workflow and lifecycle help to reuse previous request information/documents. Customizations and Integrations are based on the Documentum platform and Web Applications as the main client interface.

Customer Request Management System

About Project ( under NDA):

This Customer Request Management System (CRMS) is aimed at managing and fulfilling service requests from customers in deposit/card programs, open/close account operations, other activities such as change-of-address or checkbooks, and many others

Our Solution:

The company faced problems with its data architecture, which hindered the

…

process of storing information about clients and their requests. In addition, the request handling times were slow and caused delays.

Our main objective was to develop an effective and unifying CRMS that could manage diverse channels for service requests and ensure fast responses and straightforward processing. In addition, it was crucial to maintain transparency throughout the whole process and ensure high customer satisfaction.

Key Features:

Simple & Fast Processing Cycle

All service requests are sent from a help desk specialist directly to the pertinent department. Each action is performed within a defined SLA timeframe

Centralized Monitoring of All Process Flows

This workflow tool allows storing multiple files in a centralized information repository. It simplifies the process of creating and managing a fully transparent process cycle.

Service-Oriented Architecture

This approach allows users to aggregate information and data from other sources and create workflows of services to satisfy the request of a consumer.

Highly Flexible & Configurable Functionality

With configurable software, the platform is flexible and scalable. It can be shaped at any time to meet industry-specific needs without the help of experts.

Banking Document Management System

About Project:

A fully-customized banking DMS, which is connected with other systems to automate all the key processes within document storage and management

Our Solution:

Our team was involved in the back-end development of an effective system that allowed the bank to store, manage, and track documents safely. This DMS combines document capture, workflow, repository, and

The automated system for electronic signatures

About Project:

The healthcare company ( under NDA) spent a lot on e-signature generation because it relied on a third party. The other issue was a slow storage system that caused delays in providing healthcare services for patients.

Our Solution:

Our team developed a new automated system for storing e-signatures. This new system made

…

the processing time faster and improved document management. With the processing time for signing agreements between healthcare providers and patients sped up, expenses decreased by 70%. As a result, both lifecycle management and document organization were improved in medical facilities.

Key Features:

Multi-Factor Authentication

This security system adds new methods of verification and helps to prevent data theft

Advanced Audit Trail

Tracks and records of all document transactions related to storage of e-signatures

E-Sign ID Checker

This integrated feature verifies users and protects them from fraud

Digital Signature Certificate

Each e-signed document is supported by a digital certificate that contains information about data, owner, IP addresses, etc

Instant Status Visibility

Automatic reminders and notifications help users track and control the signing process

Mangosoft team provided a complex infrastructure transformation based on Jenkins and Ansible. Also, we automated all processes on the platform to ensure high scalability of load balancing in the system.

Key Features:

ROI-Focused System

This feature helps advertisers and publishers increase revenues and meet their ROI goals in the market

Real-Time Bidding

It allows advertising publishers to promote their services on multiple websites to reach a wider target audience

Fully Automated System

An automatic connection between advertisers and publishers that helps them find the best converting options

Premium Marketplace Infrastructure

It helps advertisers and publishers manage advertising data and campaigns measuring them in KPI metrics

Data Management Platform

It is designed to create data sets for publishers, marketers, and ad agencies to reach more target users

MBR Skincare

MBR Skincare operates at the forefront of the beauty industry creating innovative luxury skincare products for customers. The company offers the latest scientific discoveries that are supported by in-depth research and biochemical experiments. The website is built on Magento –one of the most popular CMS platform on the e-commerce market. Mangosoft team supported migration from Magento 1.0 to Magento 2.3. The

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newer Magento version comes with a set of new features and opportunities, such as higher speed, enhanced performance and strengthened hashing algorithms

AhorroLibre

Ahorro Libre is an internet platform for community financing. Ahorro Libre gives entrepreneurs and small business owners the power to finance their goals and objectives through their own community. This creates a “social savings network” with an organic credit score for each user, a new marketplace that provides instant and lower cost access to other traditional financial services. AhorroLibre has taken

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informal finance methods developed over generations, like ROSCAs, ASCAs and CrowdRecouping, and put them on a simpler, safer, transparent and more efficient mobile platform.

Liveraise

LiveRaiseis the best place to interact with your favorite YouTubers live.Use the FanLine to send the streamer a video or audio message to be featured live. Subscribe to become a VIP & stand out in the crowd.

Technologies:

Objective-c, Video-streaming, Rest.

Meethoneybee

MeethoneyBee is the first fintech platform to allow 110 million working Americans, regardless of their credit history, to borrow against their accrued paid time off at no monthly interest to help with short-term financial crunches. With HoneyBee PTO Loans℠, employees can borrow against their paid time off at no monthly interest when faced with unexpected expenses, creating a new financial safety net for the

Personal Wallet Agent

The application is a next-generation fintech customer agent. It lets the app
admins mediate between users and their employers, and helps users receive
salary advance without having to wait for the calendar payday. The payouts can
be scheduled daily, weekly or on-demand bases. The application uses a
third-party API, which allows admins to verify users, check their credit score, and determine the risks and

Enhanced Financial Analytics Platform

A fully-customized web platform that is aimed at providing reliable financial analytics services for stock exchanges around the world

Our Solution:

After analyzing the PHP-based architecture of the old web platform, we realized that we should use Ruby on Rails to solve all the problems that blocked the site from operating smoothly. Through

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database migration, website optimization, and integration of payment systems (PayPal, Robobank, etc.), we created an enhanced financial analytics platform, with a server response of 150 ms or less, that could work at full capacity and generate high profits

Key Features:

Multi-Domain Web Platform

The multi-domain setup allows all sites to be linked on a single platform. Multiple domain names help to leverage an established identity and geographic presence and to cover more countries

High-Powered ‘Pro’ Section

With a subscription to the “Pro” section, more tools become available to lead investors to the right decisions. Since a payment gateway is already integrated, subscribers do not need to install any extensions.

Advanced Caching Algorithms

Since quick responses are a top priority for this platform, special caching algorithms are applied to increase the cacheability of websites and improve the user’s experience

Numerous Filter Options

As this is a responsive Web platform with dynamic data, a huge variety of filters is available so that users can find the necessary data with ease

Enriched Report Systems

Detailed reports allow assessments of the business’ performance. This reporting software provides the best visualization and actionable analytics of all data that are relevant to stock exchanges.

Real Estate Application

The project is an all-in-one solution for real estate agents. This application allows you to sell or rent quickly and successfully properties being near the object. An integrated web system that helps real estate agents to build a website in several minutes, create a distinctive landing page with a call to action message and lead capturing form. It also gives a possibility to run successful advertising and marketing campaigns

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to get more leads, customize your website and import user’s contacts to keep them in one place.

Chatbot Case

Website integrated chatbots for Viber and Facebook Messenger. We designed the website with inbuilt calculator for the estimation of the customer’s credit rate. This calculation can be sent to several banks which offer consumer loans with one-click step. The system is integrated with web interfaces of the partner banks so that their managers can review the customer request and make the decision on providing credit. The copy of

MANGOSOFT provided full-cycle development to update a game according to new requirements and design specifications. This involved creating functionality and characters that would appeal to modern teenagers.

The Reviewer

11-50 Employees

Los Angeles, California

Stacy Kirk

CEO, Quality Works Consulting Group

Verified

the reviewer

CEO, Quality Works Consulting Group

Stacy Kirk

Information Technology

11-50 Employees

Los Angeles, California

Online Review

The client submitted this review online.

Verified

4.5

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"This team came up with valuable ideas for the project to deliver a game totally updated to main trends."

Apr 28, 2020

The Review

Feedback summary:

The team achieved all of the outlined goals and completed the project according to the timeline, leaving end-users satisfied with the solution. A responsive team, MANGOSOFT maintained consistent communication while completing tasks quickly and efficiently.

the review

We are a QA and consulting company founded in 2010 to create high-quality software, accelerate its delivery through custom development, flexible planning, test automation, and various IT consulting services. I am the CEO/Founder of a QualityWorks Consulting Group.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MANGOSOFT?

We faced the challenge to update the existing game based on new trends. The game didn’t satisfy the tastes of modern teenagers as it was developed in 2013. So, it wasn’t popular with young people, but they were a target audience. We have no internal capabilities to address the given challenge. We were interested in this project but didn’t have relevant experience in game design. That’s why we apply to Mangosoft’s services asking a game designer to consult us on this issue.

What were your goals for this project?

The goal was to update the game according to new requirements and design specifications. It needed to have updated game functionality and characters that would correspond to teenagers’ tastes. Besides, the goal was to finish the project in a limited timeframe (4 months).

SOLUTION

How did you select this vendor?

Initially, we became Mangosoft partners on mutually beneficial terms - helping each other, if necessary. This company has all the internal resources to take on this project, including human and technological ones. As we managed to close the deal for this project with the help of this team at the initial stages, we continued to work with them.

Describe the project and the services they provided in detail.

The team of artists, animators, game designers and developers was involved in the full-cycle game development - from creation artworks and animation to development on Unity. At the beginning, together with a Mangosoft’s game designer, we thought over what mini-games to do, what is in trend and what could attract the target audience - teenagers. This cooperation was based on an outstaffing model that involved our specialists in the project. The actual game development process was divided into 2-weeks sprints and thoroughly monitored by Mangosoft’s PMs as well.

What was the team composition?

Altogether, 10 specialists were involved from the Mangosoft’s side - 2D and concept artists, animators, UX/UI designer, game designer and Unity developers. They mainly worked on game design tasks. This team was so rationally planned that every specialist was involved throughout the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

All stated goals were met, namely, we managed to complete this project on time leaving end users satisfactory about new game updates.

How was project management arranged and how effective was it?

Despite the fact that we had a project manager on board, the manager from Mangosoft was constantly in touch to control the project progress, answer all the necessary questions if needed. The responsiveness was as fast as possible. Task tracking took place in Jira and during daily calls via Hangouts.

What did you find most impressive about this company?

We were impressed by how quickly the competent team was gathered for project completion, how active each team member was at all development stages. This team came up with valuable ideas for the project to deliver the desired product - a game totally updated to main trends.

Are there any areas for improvement?

Despite the productive communication, there is one area that should be improved - English of some specialists. It was possible to communicate with a team lead or PM who spoke English very well.

4.5

Overall ScoreEverything was done at the highest level. Thanks!

5.0Scheduling

ON TIME / DEADLINES

Very well. Every work stage was scheduled and we got in touch every day.

5.0Cost

Value / within estimates

No hidden cost and a cost/quality ratio was corresponding. Hours were tracked on a daily basis in the shared document

5.0Quality

Service & deliverables

The final quality was high due to relevant Mangosoft’s expertise in game and art development.

MANGOSOFT designed and developed a cross-platform mobile app for a client of a digital marketing company. The team offered three sets of designs before moving forward with the development phase.

The Reviewer

11-50 Employees

Kiev, Ukraine

Nickolaj Mikhajlichenko

CEO, NOWEDO

Verified

the reviewer

CEO, NOWEDO

Nickolaj Mikhajlichenko

Marketing & Advertising

11-50 Employees

Kiev, Ukraine

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"We were glad to cooperate with such a professional group."

Sep 30, 2019

The Review

Feedback summary:

The app received a remarkable number of downloads within the first three months. Proactive and responsive, MANGOSOFT adhered to a well-detailed timeline while maintaining open lines of communication. Customers can expect a patient, knowledgeable, and dedicated team.

the review

I am the CEO of the digital marketing company. We offer a full range of marketing services, from advertising to digital transformation, consulting, brand management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MANGOSOFT?

According to the digital transformation strategy, one of our clients was interested in developing a mobile app, to expand the possibilities of their car rental business.

What were your goals for this project?

We analyzed the target audience and found out that 80% of the users are young people who prefer mobiles to use services - it is convenient in many ways. We aimed to keep the interest of the audience high and increase the number of clients by the end of the year with the help of a well-developed mobile app. So, we were interested in developing a simple, user-friendly app.

SOLUTION

How did you select this vendor?

We were looking for outsourcing companies that could provide custom app development services of high quality. We didn’t stick to the specific location, and we selected 3 out of 7 recommended companies.

We studied cases and reviews thoroughly, contacted software experts to discuss all the details and finally, came up with the solution to hire MANGOSOFT. Among deciding factors, we pointed out positive reviews, the high quality of completed projects, strong guarantees of the desired technical results, the willingness of the team development to meet our aims and purposes.

Describe the project and the services they provided in detail.

After estimating the overall scope of work, we provided the team of developers with all the essential business requirements. Primarily, it was supposed to be a cross-platform mobile application.

In its turn, they provided us with the latest mobile app development standards. Within the first two weeks, we received 3 design layouts for iOS and Android apps. Our marketing team approved the design, and the development process started.

What was the team composition?

Throughout the overall project, we cooperated with a project manager who supported and guided us. Besides, a business analyst associated us to determine the specific functionalities of the app for the target audience.

The team of developers included an Ionic developer, a JavaScript developer, a UI designer, a DevOps engineer, a database programmer and a QA specialist.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

After launching the app on the market, we saw a higher customer satisfaction rate that resulted in a large percentage of downloads within the first three months. It became much more accessible to contact and easy to use the service for existing and new users. That’s what we expected from the project. Because of timely updates, there were no bugs in the apps work.

How was project management arranged and how effective was it?

The workflow was well-managed by the specialist at MANGOSOFT. Our teams communicated well with each other over Skype calls and Slack messages at least once a week. They responded to each feedback quickly and with rational arguments. Due to the well-planned schedule, our cooperation was effective as well - we launched the app as expected.

What did you find most impressive about this company?

I was impressed with the fact that this company was involved in the entire mobile app development lifecycle - from the business analysis to testing and deployment. All the MANGOSOFT’s specialists were aimed at the final tangible business results. Moreover, they all were patient as well when our marketers required new app features during the development process. It is worth to note the quality-price ratio of these services - we are satisfied.

Are there any areas for improvement?

We can’t list any vital areas for improvement. We were glad to cooperate with such a professional group.

MANGOSOFT, using Mixpanel and Firebase, assisted with updating an iOS mobile application for a review platform. The team created customized features to monitor user behavior and personalize the process.

The Reviewer

1-10 Employees

New York City

Co-Founder, Product Review Platform

Verified

the reviewer

Co-Founder, Product Review Platform

Consumer Products

1-10 Employees

New York City

Online Review

The client submitted this review online.

Verified

5.0

Quality:

4.5

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"The team took a results-oriented approach, working efficiently and patiently."

Mar 21, 2019

The Review

Feedback summary:

The work MANGOSOFT did on the platform helped facilitate better user experience. Their team was dedicated to accomplishing goals and delivering a high-quality product. They were responsive and communicative throughout the engagement. Customers can expect a smooth and productive partnership.

the review

I’m the CEO and co-founder of a product review platform that enables users to share their stories with a selected community. They can ask questions, discover new products, and keep in touch with other users.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MANGOSOFT?

We hired MANGOSOFT to adjust Mixpanel and Firebase so we could finalize our iOS app development and add new user functionalities.

What were your goals for this project?

We wanted to track and improve conversions while bringing new users to the platform. The goal was to let users spread the word about the app to increase our referral rates.

SOLUTION

How did you select this vendor?

I found them through word of mouth. MANGOSOFT completed a project for a friend of mine who was impressed with their expertise and quality/price ratio. He recommended them to me as a reliable provider, but their portfolio gave our team confidence in their skills.

Describe the project in detail.

We had an operational application but needed features that would enable better tracking and data collection. With the updated platform, we can monitor user behavior and set customized notification based on interests and preferences.

What was the team composition?

I worked with an iOS developer, full-stack developer, and project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

By successfully tracking and monitoring user behavior, we can assess the viability of our platform. Due to the personalized notifications, we’re able to reach out users easier. These updates made our product more efficient and provided us with valuable data.

How effective was the workflow between your team and theirs?

Whenever we sent an email, MANGOSOFT responded to us quickly. They delivered well-informed feedback and guidance throughout the process, proving to be a valuable partner. Our teams maintained constant communication and shared regular status updates about the project.

What did you find most impressive about this company?

MANGOSOFT asked questions to show their interest in successful results, ensuring that they understood both our business and system. The team took a results-oriented approach, being efficient and patient. We have an enormous piece of mind to know that everything was being delivered with the highest quality.

Addressing art and porting needs, Mangosoft supported the mobile division of a large videogame company. They migrated existing code to new Tizen OS, providing QA throughout the process.

The Reviewer

201-500 Employees

San Jose, California

James Kucera

Former Head of Mobile Development, Bandai Namco America

Verified

the reviewer

Former Head of Mobile Development, Bandai Namco America

James Kucera

Computer Games

201-500 Employees

San Jose, California

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“They provided good feedback, and weren’t afraid to make suggestions that would improve the end product.”

Jan 08, 2018

The Review

Feedback summary:

Mangosoft’s flexibility and willingness to work quickly through any issues led to a successful product upon first review. They produced good work, and the end product has positive reviews and no major crashes.

the review

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the former vice president of the mobile gaming division of Bandai Namco America, a large videogame company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mangosoft?

We had two major challenges. The first was developing and coding a project in-game, and the second involved porting games from our existing mobile platform to the new Tizen OS for a major electronics company.

SOLUTION

What was the scope of their involvement?

They provided art and porting for both projects. They also learned the technical skills necessary to move our existing code over to the new OS. They made sure all of our art matched up and ran QA on the project. We had to port for eight different devices, which operated on C++, C#, Java, etc. They had to use multiple skill sets to port these products over and convert the code.

The other project they worked on was a wrestling style video game, with high-end arts animation, and 3D rendering and graphics. They provided the backend, serverside coding, and found a studio to work with us on the motion capturing. Mangosoft handled the art, and we handled the project management on our side.

What is the team composition?

It was a big project. I had over 100 people working in my division, and they had between 30 and 40 people at that time. I worked directly with Oleg [CEO, Co-Founder, Mangosoft], and our assigned producer worked with a producer on their end.

How did you come to work with Mangosoft?

I attended a show in Kiev to meet independent developers and studios for potential projects. I met Oleg and had a good feeling about him. He showed me some of their work, and we tested them on some smaller porting projects. Once they proved themselves, I gave them the bigger project.

How much have you invested with them?

We invested $2,000,000–$3,000,000.

What is the status of this engagement?

We had them on multiple projects. We started in 2012 and finished the big project around November 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They finished everything on time, which was important for our release timelines. Tizen had just come out, and the electronics company kept changing it. We constantly had to rework the code, and Mangosoft was very flexible. They were developing a moving target, with little sympathy or information from the outside company, and still helped us make our release date.

Their QA was very good, and the electronics company passed their work for release within the first review. They did well, especially considering the devices and OS were all so new. The other product went to market as well, with a solid backend. We’ve had no major crashes, and we have positive reviews.

How did Mangosoft perform from a project management standpoint?

We used Jira for all our communications and tracking updates. I’d look at everything weekly to make sure we were on track. Their responsiveness is good, and I never had a problem with the time difference. I’ve worked internationally for a long time, so I know to send updates late in the day. I usually got an update the next morning. Occasionally we’d have an emergency in the middle of the day, but I could always get in touch with someone, even if it was late for them. They were quick to try to get things resolved.

What did you find most impressive about them?

They produce really great art and do excellent work. They’re very responsive and gave us more a better value than some western companies. They’re hungry for work and passionate about gaming. They provided good feedback and weren’t afraid to make suggestions that would improve the end product.

Are there any areas they could improve?

When we were working together, they hadn’t gotten up-to-date on the latest code systems and 3D rendering tools. I’d recommend investing in cutting-edge systems and keeping people trained. I know they’ve progressed since we worked together.

Do you have any advice for potential customers?

This is a good group to work with. I’d recommend testing out any relationship; meet them in person to make sure they’re the right team for you.

5.0

Overall ScoreOverall, it was a very pleasant experience for me. They hit all the targets on budget, and I never had to go back to the boards.

5.0Scheduling

ON TIME / DEADLINES

They did a very good job, and were open and honest. They always gave enough notice to adjust as needed, and were on target with initial schedules.

5.0Cost

Value / within estimates

They provided a good quality of work at a much lower cost than western or U.S. development companies.

5.0Quality

Service & deliverables

The quality was good, and I didn’t have to deal with a lot of bugs or fixes.

5.0NPS

Willing to refer

Oleg [CEO, Mangosoft] is a good guy. They’re trustworthy, and have been in business for a while. I have every reason to recommend them.

Mangosoft augments the current in-house development team, helping mainly with the backend. They also work on APIs, frontend, database, and security, as needed.

The Reviewer

1-10 Employees

San Francisco, California

CEO, Lending Platform

Verified

the reviewer

CEO, Lending Platform

Financial Services

1-10 Employees

San Francisco, California

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

4.5

Schedule:

5.0

Cost:

4.0

Willing to refer:

5.0

the review

“They’re not content with doing the bare minimum; they like to provide feedback and be a true partner.”

Nov 02, 2017

The Review

Feedback summary:

Unlike previous providers, Mangosoft maintained clear and open communication, responding to inquiries within 24 hours. The in-house team highly appreciates their work, which never has bugs or glitches. They follow up and ensure their products are the best versions possible.

the review

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a lending platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mangosoft?

We needed to augment our in-house development team, so we looked to outsourcing the work. Specifically, we needed help with our database, frontend, and backend.

SOLUTION

What was the scope of their involvement?

I’m not involved with Mangosoft on a day-to-day basis, but they help with numerous different projects. Most of their work is related to the backend of our web lending platform, but they’ve also worked on APIs and security.

What is the team dynamic?

We have a project manager and four developers, two of which are full-time.

How did you come to work with Mangosoft?

A colleague referred them. We looked at a few other companies, but Mangosoft was the most willing to give us feedback and get involved with the project.

How much have you invested with them?

We spent between $50,000–$100,000.

What is the status of this engagement?

We began working together in the middle of 2016, and we’re still partnered.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t had any issues with their products, and they’ve all been good-quality work. Our in-house development team is happy with their assistance, and the platform is incredibly easy to use.

How did Mangosoft perform from a project management standpoint?

Mangosoft always delivers what they promised. We maintain consistent contact, and they usually respond within 24 hours. They’re much more efficient than our past agencies, and they frequently follow up to keep us updated on their progress.

We generally communicate via phone and use Jira to manage tickets, but each project is a little different.

What did you find most impressive about them?

They always double check their work and make sure it’s done correctly. They don’t turn anything in that hasn’t been properly reviewed by their team.

Are there any areas they could improve?

Compared to the other companies we’ve used, they’re fantastic.

Do you have any advice for potential customers?

Mangosoft is going to take an active and involved role in the work you give them, so be prepared for that. They’re not content with doing the bare minimum; they like to provide feedback and be a true partner.