Faced with incapacity of the State to offer basic services to households in poor urban neighbourhoods, informal operators, both individual and collective, are left to meet the current increasing needs of households. But as their actions are only occasional and randomly scattered throughout the region, and are not integrated into a local development plan, many households still do not have access to a secure water supply.
Our research investigates partnerships between the public sector and collective informal operators that is likely to create synergy between them, in order to provide a constant and reliable water supply to poor urban neighbourhoods. It seeks to analyze and understand the mechanisms of collaboration between the State and community organizations in order to improve the quality of life in poor urban neighbourhoods, by resolving the problems associated with access to water.
Using the case study of an area on the outskirts of the city of Kinshasa (Democratic Republic of Congo), we seek to discover how State and collective informal operators could function in partnership to manage a grassroots urban water-delivery service. As a frame of analysis, we used strategic analysis ; to examine the type of partnership, we used the model by Coston (1998) and the approaches used to regulate State-third sector (socio-state approach ; socio-community approach). The qualitative method was emphasized. The data analyzed was derived from semi-directed interviews, documentary research and observation.
The results obtained show that the relationships that best correspond to the desired partnership between the public actors and collective informal operators are a type of « contracting » and relate to the socio-state orientation. But the current formal system of management of water supply and the relations of power are closer to the type of « rivalry ».
Our study also shows that the partnerships between the public actors and collective informal operators are very difficult to institute because public policies do not promote interdependence between local actors. The current institutional context is not favourable to the emergence of a dynamic partnership.
New forms of cooperation, negotiated between the State and collective informal operators will be successful only if new policies supporting democracy and decentralization are instituted. The promotion of associative movements with a strong and dynamic civil society, seeking the common good, must emphasize managerial qualities.