Cloud-based UC: A Foundation for Business Transformation

Overview: The unified communications (UC) market is undergoing a remarkable transformation, thanks to a perfect storm of cloud computing, advances in IP communications, and the onslaught of mobile innovations. At the same time, efficiency-obsessed CIOs are turning to cloud-based UC to reduce IT costs and focus resources on investments that give their enterprises the greatest strategic advantages. In a market undergoing such fundamental changes, how can IT managers take advantage of cloud-based UC and create a reliable communications road map for the future? In this UBM Tech Q&A, an IT visionary explains how UC and enterprise applications are mashing up inside the cloud - and why work environments will never be the same.