Use In-Home Agent to find your network’s SSID You can access In-Home Agent on a computer that is already connected to Verizon Online. Within In-Home Agent, select Internet,Networking & Wireless Setup and then Retrieve SSID and WEP/WPA key.

If you haven't changed your WEP encryption key, the default WEP key is provided on a sticker on the bottom of your gateway

Note: The Actiontec GT784WNV security screens and prompts may vary slightly from these directions depending on when you purchased your gateway and the firmware loaded on it.

To locate your network’s WEP:

Open a Web browser like Internet Explorer.

Enter http://192.168.1.1 in the Address field of the browser.

Enter your current user name and password and click OK. If you didn't change the user name and password during installation, enter admin in the User Name field and password in the Password field. Note: If you can't remember your user name or password, you will need to reset your Actiontec GT784WNV to the default settings and reconfigure your home network.

From the top navigation, click the Wireless Settings tab. The Basic Settings page opens.

From the left navigation, click Wireless Security. The Wireless Security settings open.

Under Select Security Type, select WEP from the drop-down.

Enter your WEP security key:

To use the default WEP key: Select the Use Default Security Key/Passphrase field radio button.

To use a custom WEP key: Select the Use Custom Key / Passphrase radio button and enter your custom WEP key.