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Description

WELCOME TO STELLA KAYE DESIGNS!

This listing is for a water bottle personalized with a name.

These brightly colored water bottle are perfect to stay hydrated while you sip in style! You may customize the name on your bottle with any vinyl color and font of your choice. Available options are shown in the listings photos by scrolling right.

2.) Vinyl Color* Only add a color if you want something other than white. ** If no color is noted, Vinyl will be white

Be sure to include additional information you would like with your order.

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SHIPPING INFO:

Production time is 1-2 weeks plus shipping.All orders are shipped USPS priority mail with a tracking number.

RUSH ORDER needed? Message me for availability

WELCOME TO STELLA KAYE DESIGNS!

This listing is for a water bottle personalized with a name.

These brightly colored water bottle are perfect to stay hydrated while you sip in style! You may customize the name on your bottle with any vinyl color and font of your choice. Available options are shown in the listings photos by scrolling right.

CANCELING AN ORDER:
If you wish to cancel your order for any reason, you must request cancellation WITHIN 48 HOURS of purchase. If materials have been ordered and your order is already is the production period, I will not be able to process a cancellation and issue a refund.

Returns & exchanges

ALL SALES ARE FINAL.

All items are made to order, to your specifications in terms of color, personalization, etc. Due to this high level of customization with every single order, all sales are final. Items are not returnable or refundable. If there is an issue with your item, notification must be made WITHIN 72 hours of receipt of the order.
For any issues on product quality- peeling, defective seals or mouthpieces, etc- I need to be notified within 2 weeks of delivery as well. I will require pictures of the product and we will go from there.
** If there was an error on my part, a picture will be requested for verification and then item will be replaced ASAP**

CHANGES TO YOUR ORDER:
If you need to request changes to your order, you must do so within 48 hours of purchase. If the item has already gone into production, no changes can be made to the order.

Shipping policies

PRODUCTION TIME:
"Ready to ship in" time , as noted in the listing upon checkout, is the time for production. Please allow time for shipping as well. All items are shipped USPS PRIORITY MAIL with tracking included. Once an item leaves our shop and has tracking noted, we are no longer responsible for the shipment of your package. If there is any delay due to USPS, you will need to contact the post office regarding your tracking.

ALL ORDERS COME WITH SHIPPING INSURANCE.
Please inspect all items upon delivery. Should an order unfortunately arrive broken, simply send us a picture of your item within 24 hours and we will take care of replacing your item in a timely fashion.

Additional policies

SHIPPING ADDRESSES:
Be sure to provide the CORRECT shipping address on your Etsy account. Stella Kaye Designs cannot be held responsible for packages not received if a wrong or incomplete address is provided. If a package is returned to us, you are responsible for paying any additional shipping charge to resend the package.

WE ONLY SHIP TO THE ADDRESS ON THE INVOICE.
For security purposes, we CANNOT change any personal information provided by the buyer. Therefore, we cannot mail your order to any other address other than the one you selected during checkout. If you need to change your address, your order will be refunded in full and you may purchase the order again with the correct address.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.