Welcome to DBSTalk

Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!

VIP722 Loses Signal when stopping playback of recorded program

It doesn't happen every time, but enough to notice. Wondering if anyone else has experienced this...

Here's the situation.

With the 722 engaged and recording two other HD programs, we're watching a program that was previously recorded.

After reaching the end of the recorded program and deleting (with the two other programs still being recorded), my screen has gone blank (totally black) with no sound -- eventually the "Lost Signal" error message is displayed.

Thanks for the reply Stewart. My signal strengths are good. Under normal circumstances, losing the signal is a very, very rare occurrence. I'm almost certain it has to do with the multi-tasking scenario. To the best of my recollection, this has been going on for several months. I'm only putting 2+2 together now since the Fall schedule kicked in and there is much more interesting programming on at the same time!

Tboneit has a good point... are you sure it is the Dish receiver saying "lost signal" and not your HDTV indicating it has lost signal from the receiver?

I've been recording as many as 3 programs (1 OTA + 2 SAT) and watching a recording, and not had any signal loss issues... but I do see a temporary black screen sometimes when I delete something and it is processing that request.

Thanks for the insights. I'll pay a little closer attention when this occurs again. It could very well be the case that my impatience is assuming a lost signal. So I reset the DVR and REALLY lose the signal! Appreciate the help.

I get the same loss of signal (Sat to 722k) as you do sometimes when stopping playback. It's definitely a DVR message box, not my TV. This is on a 722k running L667 with marginal signals (50s and 60s). I also have an OTA module installed.

Tried to reproduce the error yesterday - somewhat artificially. I started recording two new programs (by pressing the "record" button, rather than using timers which is my real-life case) and watching a recorded program as I normally would (skipping commercials) to the end. When the recording option buttons appeared on screen, I selected "delete". Alas, no problem. The image on screen went to one of the two programs being recorded and not to a black screen with no sound as reported.

I guess I'll have to keep vigilant during my next, real-life, scenario.