WORKSHOP

IEEE International Workshop on Data Mining for Service (DMS2015) held in
conjunction with
The 2015 IEEE International Conference on Data Mining (ICDM'2015),
Atlantic City, NJ, USA / November 13, 2015.November 14, 2015.

SCOPE

In midst of service applications in engineering and the increasing importance
of the service sector in the global economy, services are being scientifically
and much attention is being focused on service science as a means to improve
productivity and underlying business process. Since services are amorphous
(they have no sharp) and have the special characteristic of simultaneously
causing both production and consumption, it has been difficult to research
services in a scientific way. However recently, due to the spread of the
internet and technical innovations in the measurements, including sensor
networks, huge amounts of data related to all kinds of service activities
and processes are being collected, and a new frontier of service research
is emerging as an important branch of data science. Given this background,
data mining, which can uncover useful knowledge from such masses of data,
is expected to take a crucial role in the development of service science
and innovation of new services. The focus of this workshop is on empirical
findings, methodological papers, and theoretical and conceptual insights
related to data mining in the field of various service application areas.

TOPICS

The workshop is aimed at bringing together researchers from the areas of
the service sector and data mining.
We expect to encourage an exchange of ideas and perceptions through the
workshop, focused on service and data mining. Possible topics of interest
include, but are not limited to:

* Information systems for service to understand consumer behavior * Information systems to integrate various services * New data mining applications and new insights for service science * Data-oriented service innovation
* Case studies of data mining applications for service science

Especially, this year, we focus on the topics related to Big Data in the workshop.
This workshop will discuss specific uses of data mining techniques for
Big Data to create new service.
Possible topics of interest include below:

* New service and Big Data* Novel model and Big Data * Any service application of data mining using Big Data

We are interested in the emergence of new business systems in the real business world, and encouraging new applications of data mining in service science. Therefore, submitted papers will be evaluated from the perspectives of traditional criteria such as technical originality and prediction accuracy, while also going beyond to consider creativity and applicability. Case studies that include successes and failures in service science are also welcome.

All accepted papers will be included in the ICDM'15 Workshop Proceedings
published by the IEEE Computer Society Press. Therefore, papers must not
have been accepted for publication elsewhere or be under review for another
workshop, conferences or journals.