News & Updates

Program Resources

SkyMiles News & Updates

Our number one priority is listening to your feedback every day and continuing to improve so that we can offer the best loyalty program for our Members. Anytime we have news to share, you can find it here. To make sure you’re always receiving the latest info, be sure to update your preference to opt into emails in My Profile.

The Latest News for All SkyMiles Members

May 8, 2019

Taking Care of our Medallion Members with a New Benefit – Reclaim My Status

We understand that life is always changing, and sometimes major changes can pause your ability to travel. We always want to be here for you. That’s why we’ve created Reclaim My Status. This new Medallion Benefit helps you return to Status when life slows down your travel so that you can continue to experience the Medallion difference.

If you have lost your Medallion Status for a reason such as parental leave, illness, injury, a job change, or school, and are ready to start traveling again, you can request to enroll in Reclaim My Status.

Upon approval, you will immediately be given three months of the complimentary Medallion Status you previously had. To extend your Status beyond three months, you must meet the minimum travel and spend thresholds for your Status. Once you meet the thresholds, you’ll get Status for the remainder of this Medallion year, plus the entire following Medallion Year!

May 2, 2019

Jet Airways Operations Suspended: What That Means for SkyMiles Members

SkyMiles Members can no longer book Award Travel with Jet Airways as all Jet Airways domestic and international operations have been suspended.

A waiver was issued, in conjunction with Air France and KLM, allowing customers currently ticketed to India to change flights without penalty.

If you have recently flown on Jet Airways, you will still earn the miles for the past flight(s) according to the Jet Airways mileage earn chart . Please note some partner airline flights may take up to 7 days to post, but if the miles have not been credited to your SkyMiles account, you can request miles for your past Jet Airways flight here.

Please call Reservations at (800)-221-1212 if further assistance is needed.

April 5, 2019

Price Changes to Exclusive CLEAR Membership Rates for SkyMiles Members Who Enroll in CLEAR on or after April 5, 2019

Delta SkyMiles Members without an existing CLEAR membership who enroll in CLEAR on or after April 5, 2019 will be offered the exclusive rates below:

If you are already a Delta SkyMiles Member who enrolled in CLEAR prior to April 5, 2019, you will continue to retain your current rate upon annual renewal if your SkyMiles program Status remains the same. Additionally, if your program Status changes at any point, but you had a CLEAR membership prior to April 5, 2019, you will still have access to the previous pricing structure.

For example, if you are a Silver Medallion Member who enrolled in CLEAR on August 5, 2018, when your membership is up for renewal on August 5, 2019, you will still be offered the $79 annual rate. If on February 1, 2020, you no longer have Silver Medallion Status and become a General Member, you will be offered the $99 rate when your membership is up for renewal on August 5, 2020, if at that time you are a General Member. Because you first enrolled in CLEAR prior to April 5, 2019, you would be offered the $99 annual rate for General Members instead of the $119 annual rate for General Members.

Enroll in CLEAR today to speed through security with the touch of a finger or blink of an eye.

March 29, 2019

New SkyMiles® Members Can Now Request Miles for Flight Activity from the Past Nine Months

New to the SkyMiles Program or not a Member yet? Not only will you earn miles on all future flights, but you can now get miles for your flight activity from the last 9 months. Don’t leave your miles behind, and start living the #SkyMilesLife now by requesting your miles for past flights here.

If you’re not a Member yet, join now to earn miles that don’t expire, and use the miles from your past flights over the last 9 months to book your next vacation.

Terms and exclusions apply. All SkyMiles program rules apply. To review the rules, please visit delta.com/memberguide. Other restrictions may apply. Offers, prices, rules and benefits subject to change without notice. By tagging your photos using #SkyMilesLife, you retain your rights to your photograph; however, you grant Delta Air Lines (and those they authorize) a royalty-free, worldwide, perpetual, nonexclusive license to publicly display, distribute, reproduce and create derivative works of the entries, in whole or in part, in any media now existing or later developed, for any purpose, including, but not limited to, advertising and promotion on www.delta.com and commercial products, including but not limited to #SkyMilesLife publications. Full terms available at deltaskymileslife.com.

March 14, 2019

CLEAR Now Open in Several New Airports

CLEAR helps customers speed through security with the touch of a finger or blink of an eye, and is now available at Cleveland Hopkins International Airport (CLE), Louis Armstrong New Orleans International Airport (MSY), Phoenix Sky Harbor International Airport (PHX) and Fort Lauderdale-Hollywood International Airport (FLL). 28 airports now offer CLEAR security lanes, including Atlanta (ATL), Detroit (DTW), Los Angeles (LAX), Minneapolis (MSP), New York (JFK T2 & T4 and LGA), Salt Lake City (SLC) and Seattle (SEA). See the full list of locationsopens in a new window.

As a reminder, SkyMiles Members receive exclusive rates on CLEAR memberships:

March 5, 2019

Members Can Now Use Miles for Basic Economy Tickets

SkyMiles Members can now use their miles for Award Tickets in Basic Economy in the United States and Canada. Basic Economy is a value-driven option for Members who require less flexibility when traveling. When you purchase Basic Economy, you will typically enjoy our lowest fare, but please keep in mind you will not be eligible for:

Medallion Members will continue to enjoy their free baggage benefits and priority boarding based on their Medallion Tier. Eligible SkyMiles Credit Card Members will continue to enjoy their First Checked Bag Free benefits and Main Cabin 1 Priority Boarding.

*Available to all Apple users in the App Store now. The newest version of the Fly Delta app will roll out to Android users in the Google Play store over the next 7 days and be available to all Android users by February 13, 2019.

December 14, 2018

Show off Your SkyMiles® Membership with the New Delta iOS Status Stickers!

The newest addition of Delta Travel Stickers, SkyMiles badge stickers, are now available for iOS users. Show off your current Delta SkyMiles Status by updating your Fly Delta appopens in a new window, and the sticker pack will automatically be available for use in your iMessage app drawer.

Whether you’re a SkyMiles Member or a Diamond Medallion® Member, your messages can now be personalized. Drag and drop your new SkyMiles badge stickers in a standalone message or to an existing message or image already sent to see your message (or Status) come to life.

By tagging your photos using #SkyMilesLife, you retain your rights to your photograph; however, you grant Delta Air Lines (and those they authorize) a royalty-free, worldwide, perpetual, nonexclusive license to publicly display, distribute, reproduce and create derivative works of the entries, in whole or in part, in any media now existing or later developed, for any purpose, including, but not limited to, advertising and promotion on www.delta.com and commercial products, including but not limited to #SkyMilesLife publications. Full terms available at deltaskymileslife.com.

December 10, 2018

New and Easier Way for Members to Use Miles to Upgrade Their Seat Now Available

It’s here! You can now use miles to upgrade your seat at delta.com after booking a flight, making it easier than ever before to treat yourself to that upgrade without having to call Reservations.

December 5, 2018

Reach A Higher 2019 Medallion Status Through Elevate Your Status

Through February 28th, 2019, eligible Members that are close to achieving Diamond, Platinum, Gold or Silver Medallion Status for the 2019 Medallion Year can reach that next Medallion Tier by participating in Elevate Your Status.

Elevate Your Status allows Members to purchase a bundle of Medallion Qualification Miles (MQMs), Medallion Qualification Segments (MQSs) and Medallion Qualification Dollars (MQDs – U.S.-based Members only) in order to achieve the next Tier of Medallion Status.

Click “Purchase Now” to go through the easy steps to complete your transaction.

Once you’ve completed your transaction, the MQMs, MQSs and MQDs will be added to your 2018 balance and apply towards your 2019 Medallion Status within 24 hours. Please be sure to select a bundle that gives you enough MQMs, MQSs and MQDs to reach the next Tier of Status.

Members can purchase a minimum of 1,000 MQMs and 3 MQSs or up to a maximum of 12,500 MQMs and 18 MQSs. The dollar amount spent on MQMs and MQSs will be credited to your MQDs balance.

Who is eligible:

All Platinum, Gold and Silver Medallion Members are eligible for Elevate Your Status, unless they received complimentary Status for a Tier above the Tier they earned Status for. For example, if a Member is given complimentary Gold Medallion Status, but earned Silver Medallion Status through the published requirements, he or she is ineligible for Elevate Your Status.

General SkyMiles Members must be within range to reach Silver Medallion Status by purchasing the maximum bundle of MQMs, MQSs and MQDs, in order to be eligible to participate. For example, if a Member only has 12,000 MQMs, he or she will not be eligible because the maximum amount of MQMs that can be earned through Elevate Your Status is 12,500 and the MQMs requirement for Silver Medallion Status is 25,000.

As a reminder, Diamond Medallion Members are ineligible for Elevate Your Status because Diamond Medallion Members have already reached the highest Tier of Medallion Status.

Use Global Upgrade Certificates on Delta-marketed, Korean Air-operated** flights. Global Upgrade Certificates are only available to Diamond Medallion Members through Choice Benefits, a Delta exclusive.

When flying with Korean Air, these improvements allow Members to earn more miles, reach Medallion Status faster, and enjoy new options to upgrade their seat. Learn more about Delta and Korean Air’s partnership.

* The marketing carrier is determined by the two letter airline code in the flight number. For example, DL2368 is marketed by Delta and KE35 is marketed by Korean Air.

**The operating carrier for a flight indicates which airline flies the plane. For example, a Korean Air-operated flight means the flight will be on Korean Air aircraft.

APRIL 17, 2018

Upcoming Changes to Our Partnership with SPG® and Marriott Rewards®

On April 16, 2018, Marriott announced several changes to the Starwood Preferred Guest® (SPG®) program, and Marriot Rewards.

Crossover RewardsTM

Crossover RewardsTM will continue through July 15, 2018, with all current benefits being honored through that date. We expect to have more to share on this program before July 15. SPG hotel bookings for stays with a check-out date after July 15, 2018 will not be eligible for earning miles or hotel benefits under the Crossover RewardsTM program.

Earning miles on SPG stays through Crossover RewardsTM: Medallion® Members can continue to earn one bonus mile (in addition to Starpoints®) for every dollar spent on eligible room rates at over 1,100 Starwood hotels and resorts in the SPG program for stays completed by July 15, 2018, regardless of booking date.

Hotel Benefits on SPG stays through Crossover RewardsTM: Diamond and Platinum Medallion® Members can continue to enjoy benefits for stays completed by July 15, 2018, regardless of booking date:

Starting in August 2018, SPG and Marriott Rewards will implement a new structure for earning airline miles on stays and converting points to miles.

In the meantime, SkyMiles Members who have elected to earn miles instead of hotel points on eligible SPG and/or Marriott stays can continue to do so under the existing earning structures. Plus, SkyMiles Members can also continue to convert hotel points to miles under the existing conversion structures. Learn More on how to set up your earning preferences to earn miles with SPG.

We remain committed to ensuring that SkyMiles Members enjoy a rewarding loyalty program. From earning miles with more than thirty non-air partners, including top-rated global travel brands and everyday activities, to our more than twenty airline partners—we are constantly working to improve your SkyMiles experience and find new ways for you to earn miles. For a complete list of ways to earn miles, including opportunities to earn with our partners, visit delta.com/earnmiles.

APRIL 11, 2018

SkyMiles Members Can Now Use Miles To Give The Gift of Go with Delta Gift Cards

With the exception of the Delta Gift Card, products in SkyMiles Marketplace are available exclusively for Medallion Members and select Delta SkyMiles Credit Card Members.

All Delta Gift Card terms and conditions apply and are available here. Cards are non-refundable and do not expire. Balance must be used toward airfare on Delta-marketed flights and cannot be used for ancillary purchases. Available to residents in the United States and Puerto Rico. All SkyMiles Marketplace terms apply.

FEBRUARY 28, 2018

Changes to International Third-Party Business Lounge Access

Delta currently offers third-party business lounge access to Delta One® travelers in over 30 countries worldwide. To streamline our lounge access policy with current product offerings, the following changes to third-party business lounge access go into effect on April 1, 2018:

Flights to Reykjavik, IS (KEF) and Shannon, IE (SNN) will feature the Delta Premium Select cabin experience in place of Delta One. Thus, access to the lounges in KEF and SNN will be discontinued for all Delta customers.

Access to lounges in Bogota, CO (BOG) and Quito, EC (UIO) will be discontinued as the Delta One cabin experience is not offered in those markets.

Delta Diamond and Platinum Medallion Members traveling in the Main Cabin of the Virgin Atlantic-operated flight between Manchester (MAN) and Atlanta (ATL) will no longer receive complimentary access to the Escape Lounge at Manchester Airport. Customers traveling in the Upper Class cabin will continue to receive complimentary access to the Escape Lounge.

Learn more about access to SkyTeam Partner and third-party business lounges.

JANUARY 10, 2018

Changes to the Hilton Honors Program: Earning Miles with Hilton Hotels will End on March 31, 2018

On January 8, SkyMiles partner, Hilton, announced changes to its Honors loyalty program that impact all airlines partners. Starting April 1, 2018, Hilton will remove their Double Dip® Earning Style. This means that moving forward, SkyMiles Members will not be able to earn miles for stays at any hotel in the Hilton portfolio.

We remain committed to ensuring that SkyMiles Members enjoy a rewarding loyalty program. From earning miles with more than thirty non-air partners, including top-rated global travel brands and everyday activities, to twenty-six airline partners - we are constantly working to improve your SkyMiles experience and find new ways for you to earn miles. For a complete list of ways to earn miles, including opportunities to earn with our partners, visit Earn Milesopens in a new windowopens in a new window.

JANUARY 1, 2018

SkyMiles Medallion Status Match Challenge Changes

Beginning January 1st, 2018, the SkyMiles Medallion Status Match Challengeopens in a new windowopens in a new window will now include a spending requirement for U.S.-based Members to better mirror the flying and spending requirements to reach Medallion Status. In addition to the Medallion Qualification Miles (MQMs) and Medallion Qualification Segments (MQSs) requirements that already exist for the Status Match Challenge, U.S.-based Members must also earn Medallion Qualification Dollars (MQDs) or the MQD Waiver.

Also beginning January 1st, current earned Medallion Members or Medallion Members who received complimentary Medallion Status through their Million Miler Status can enroll in the Status Match Challenge, as long as they meet the other eligibility requirements.

December 20, 2017

Mileage Upgrade Awards Now Available on Aeromexico Flights

Effective December 20, 2017, SkyMiles Members can use miles to upgrade from a purchased ticket on Delta-marketed flights operated by Aeromexico for travel between the United States and Mexico through Mileage Upgrade Awards. Members can upgrade from a purchased Delta-marketed/Aeromexico-operated Main Cabin ticket to Aeromexico Clase Premier.

To check prices and availability or book an upgrade, contact a SkyMiles representative by calling 1-800-323-2323. If you are a Medallion Member, check the Contact Us section in the Fly Delta app for your dedicated phone line.

Mileage Upgrade Awards are available on Delta’s published fares in Y, B, M, H, Q, K, L, U or T class. Upgrades are based on availability and must be completed at least 24 hours before scheduled departure. For more information, please visit Mileage Upgrade Awards.

1 How do I know if a flight is marketed, operated, or ticketed by Delta or a partner?

The marketing carrier is determined by the two letter airline code in the flight number. For example, DL2368 is marketed by Delta and AM18 is marketed by Aeromexico.

A Delta-ticketed flight features a ticket number that begins with “006”. Any flight purchased through delta.com is ticketed by Delta. Other airlines have their own unique ticket numbers – for example, Aeromexico-ticked flights feature ticket numbers that begin 139.

The operating carrier for a flight indicates which airline owns the plane. For example, an Aeromexico-operated flight means the flight will be on an Aeromexico aircraft.

OCTOBER 26, 2017

Flying with Our Partner Airlines Will Be Even More Rewarding in 2018

Traveling with our partner airlines is becoming even more rewarding next year. Here’s how:

Members can earn toward Medallion Status on more partner airlines

Starting with flights flown on 1/1/18, Members will earn Medallion Qualification Miles (MQMs),
Medallion Qualification Segments (MQSs), and Medallion Qualification Dollars (MQDs – U.S.-
based Members only) on 3 new partners: Great Lakes, Hawaiian, and WestJet, giving you
even more ways to reach Medallion Status.

The way you earn miles on partner flights will be simpler

Starting on 1/1/18, you’ll only need to know your flight number to determine how you earn
miles on partner flights

Partner-marketed flights will earn miles based on distance flown

Delta-marketed flights will earn miles based on dollars spent

Simplified earn structures across two main groups of partners instead of four

How to know if a flight is Delta-marketed or partner-marketed? Simply look at the two-letter
airline code in the flight number:

AF 0074 is an Air-France- marketed flight, and would earn miles based on distance
flown

DL 8517 is a Delta-marketed flight, and would earn miles based on dollars spent

When traveling on flights marketed by the following partners, Members will earn based on
distance:

Aeroflot

Aerolineas Argentinas

Aeromexico

Air Europa

Air France

Alitalia

China Airlines

China Eastern

China Southern

Czech Airlines

Garuda Indonesia

GOL

Great Lakes

Hawaiian

Kenya Airways

KLM

Middle East Airlines

Saudia

Tarom

Vietnam Airlines

Virgin Atlantic

Virgin Australia

West Jet

Xiamen Airlines

If Members have already booked a partner-marketed flight for travel on or after January 1,
2018 under the current earning rules, they may use the Request Mileage Credit form or
contact Delta Reservations after completing their travel to request a mileage credit
adjustment. Only tickets booked on or before October 26, 2017 will be considered for
adjustment.

For full details on these changes, including eligible fare classes and specific bonus levels for each
applicable partner airline, please visit Airline Partners and select the airline you wish to learn more
about.

September 7, 2017

Introducing the New No Annual Fee Blue Delta SkyMiles Credit Card from American Express

Delta and American Express have partnered to introduce a brand new, Delta SkyMiles Credit Card with no annual fee† that offers SkyMiles Members the ability to earn even more miles, whether running everyday errands or enjoying the local food scene. Available starting September 7, 2017, the Blue Delta SkyMiles Credit Card offers:

No Annual Fee

2 miles per dollar spent at US Restaurants*

2 miles per dollar spent on purchases made directly with Delta*

1 mile per dollar spent on all other eligible purchases*

20% savings in the form of a statement credit when using your Blue Delta SkyMiles Credit Card on all eligible in-flight purchases when flying with Delta*

A welcome offer of 10,000 bonus miles after making $500 in eligible purchases on the Card within the first 3 months for new Delta SkyMiles American Express Card Members**

** Welcome bonus offer not available to applicants who have or have had this product or the Delta SkyMiles® Options Credit Card. Welcome bonus offer not available to applicants who currently have or have had one of the following products in the last 90 days: Delta SkyMiles Credit Card, Gold Delta SkyMiles Credit Card, Platinum Delta SkyMiles Credit Card, or Delta Reserve® Credit Card.

AUGUST 9, 2017

SkyMiles Named a Best Travel Rewards Program By U.S. News for 2017-2018

Delta SkyMiles has been named a Best Travel Rewards Program by U.S. News for 2017-2018.

Our best Members deserve the best. And we look forward to continuing to elevate the experience for our Members every time you fly.

JULY 13, 2017

Mileage Upgrade Awards Now Available on Virgin Atlantic Flights

Effective July 13, 2017, SkyMiles Members can use miles to upgrade from a purchased ticket on Delta-marketed, Virgin Atlantic-operated1 flights through Mileage Upgrade Awards. The following upgrade options are available for Members:

To check prices and availability or book an upgrade, contact a SkyMiles representative by calling 1-800-323-2323. If you are a Medallion Member, check the Contact Us section in the Fly Delta app for your dedicated phone line.

Upgrades are available from purchased Economy tickets in Y, B, M, H, Q, or K class, and purchased Premium Economy tickets in P, A, or G class. Upgrades are based on availability and must be completed at least 24 hours before scheduled departure. Delta-marketed flights operated by Virgin Atlantic are only available between the United States and the United Kingdom. For more information, please visit Mileage Upgrade Awards.

1How do I know if a flight is marketed, operated, or ticketed by Delta or a partner?

The marketing carrier is determined by the two letter airline code in the flight number. For example, DL2368 is marketed by Delta and VS18 is marketed by Virgin Atlantic.

A Delta-ticketed flight features a ticket number that begins with “006”. Any flight purchased through delta.com is ticketed by Delta. Other airlines have their own unique ticket numbers – for example, Virgin Atlantic-ticked flights feature ticket numbers that begin 932.

The operating carrier for a flight indicates which airline owns the plane. For example, a Virgin Atlantic-operated flight means the flight will be on Virgin Atlantic aircraft.

JUNE 21, 2017

Delta Reserve Card Members Can Now Enjoy More Flexibility When Redeeming Companion Certificates

Effective June 21, 2017, Delta Comfort+ is a new booking option for Delta Reserve Card Members for Companion Certificate redemptions. Reserve Card Members now have the option to redeem their Companion Certificate for Delta Comfort+ fares in addition to certain First Class and Main Cabin fares, which are subject to availability.

JUNE 20, 2017

Even More Ways for SkyMiles Members to Use Their Miles

Starting June 20th, 2017, SkyMiles Members can use their miles instead of money for even more products and services when calling Delta Reservations, giving Members more flexibility and options than ever before.

Mileage amounts for upgrading to Delta Comfort+, First Class or Delta One are limited to the first $1,000 in fees. All mileage redemptions are nonrefundable. Upgrading to Delta Comfort+, First Class or Delta One, and using the Same-Day Confirmed option, are subject to availability and all product terms. Additional terms may apply.

JUNE 19, 2017

Delta Premium Select: What SkyMiles Members Can Expect

Pre-departure beverages, built in leg rests, upgraded pillows and blankets, and larger entertainment screens. Delta is redefining the standard for privacy and comfort for international travel with Delta Premium Select, a new class of service on select long-haul international flights, beginning with flights between Detroit (DTW) and Narita (NRT) on October 30, 2017.

Here's what SkyMiles Members can expect for Delta Premium Select:

Global and Regional Upgrade Certificates: These Upgrade Certificates are available to Diamond and Platinum Medallion® Members as Choice Benefits selections. Diamond Medallion Members may select Global or Regional Upgrade Certificates and Platinum Medallion Members may only select Regional Upgrade Certificates.

Global Upgrade Certificates can be used to upgrade into Delta Premium Select from Main Cabin. On Delta Premium Select-equipped aircraft, Members can also upgrade from Delta Premium Select to Delta One® using a Global Upgrade Certificate. Global Upgrade Certificates can still be used to upgrade all the way from Main Cabin to Delta One. Learn more.

Regional Upgrade Certificates cannot be used to upgrade to Delta Premium Select.

Medallion Complimentary Upgrades: Medallion Members will not be eligible for Medallion Complimentary Upgrades to Delta Premium Select.

Delta Premium Select will be available for purchase at delta.com beginning June 19, 2017.

JUNE 6, 2017

Enjoy More Flexibility When Booking Award Travel

SkyMiles Members enjoy more flexibility when booking Award Travel, with the option to book different cabins on the outbound and return flights of the same round-trip ticket. This means you can relax in Delta Comfort+® on your way to your destination and enjoy our premium Delta One® cabin to return home refreshed and rested.

Starting June 6, 2017, Members who purchase tickets using Miles + Cash through delta.com or the Fly Delta app will have the option to book different cabins on the outbound and return flights of the same round-trip ticket.

MAY 17, 2017

SkyMiles Members Can Now Earn Unlimited Miles on All Lyft Rides

Starting May 17, 2017, Delta and Lyft are teaming up to offer SkyMiles Members more ways to earn miles. Now SkyMiles Members can earn miles on every Lyft ride, and bonus offers during their travels for rides to and from the airport, everywhere Lyft operates.

Lyft, the nation’s fastest-growing rideshare company, offers its customers fast, reliable rides in more than 300 cities across the U.S. SkyMiles is the only airline loyalty program to let Members earn unlimited miles on every Lyft ride. It’s as simple as linking your SkyMiles and Lyft accounts at delta.com/lyft, and requesting a ride.

Through the partnership, SkyMiles Member benefits offered with Lyft include:

Unlimited miles earned with one mile per $1* spent on all rides

Airport ride launch offer of three miles per $1* spent on Lyft rides to or from a Delta airport location

New Lyft user $20 credit (broken down into two $10 Lyft ride credits)

All Lyft ride types are eligible to earn miles

Together, SkyMiles and Lyft provide Members more ways to ride rewarded. SkyMiles Members can expect more choices and more miles whether it’s for rides, stays and more with our SkyMiles partners like Lyft, Airbnb, and many more.
LINK ACCOUNTS NOW TO START EARNING

* Excludes taxes, tolls, tips and fees. Terms and Conditions apply and are available at delta.com/lyft.

MAY 1, 2017

Alaska Airlines (AS) Partnership Termination: What It Means for Members

Effective May 1, 2017, Delta and Alaska Airlines are no longer partners. Here is what Members can expect:

FOR SKYMILES MEMBERS TRAVELING ON AS

Accrual:

Only Members who booked an AS flight before December 19, 2016, that flies on or after May 1, 2017 will still be eligible to earn miles, MQMs, MQSs, or MQDs*.

*Miles, MQMs, MQSs, and MQDs will be credited automatically for Members that included their SkyMiles number in their AS flight reservation. Members who didn’t provide their SkyMiles number in their reservation may request mileage credit after travel is complete at Request Mileage Credit. Members with a non-Delta issued ticket will be required to provide a copy of their boarding pass/E-Ticket receipt showing date of issuance.

Redemption:

Award Tickets booked on AS prior to May 1, 2017 will still be valid for up to 1 year from date of issuance. As of May 1, 2017, Members may no longer use miles to book a new Award Ticket on AS.

Elite Benefits:

Medallion Members will no longer receive the following elite benefits when traveling on AS:

Priority Check-In

Priority Boarding

Preferred Seats

Priority Baggage Handling

Complimentary Upgrades

FOR AS PASSENGERS TRAVELING ON DELTA

Elite Benefits:

AS Elite Members will no longer receive the following elite benefits when traveling on Delta:

Priority Check-In

Priority Boarding

Preferred Seats

Priority Baggage Handling

Complimentary Upgrades

MARCH 28, 2017

SkyMiles Members Can Now Redeem Miles on WestJet

For travel beginning March 28, 2017 and beyond, SkyMiles Members can now redeem miles on WestJet-operated flights across WestJet’s network. All SkyMiles Award Tickets will be booked into WestJet’s Economy class, and Members may purchase upgrades into WestJet’s Plus (premium economy) class at check-in.

WestJet offers scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe. The airline has hubs in Calgary, Toronto, and Vancouver. Delta and WestJet have been codeshare partners since 2012.

FEBRUARY 1, 2017

Many Travelers Will No Longer Receive TSA Precheck® For Free Starting February 2017

Starting February 2017, the Transportation Security Administration will limit access to its TSA Precheck expedited physical screening lanes. Only those customers who have paid for and enrolled in a Department of Homeland Security trusted traveler program, such as TSA Precheck will have the most frequent and consistent access to expedited screening lanes.

This change means that travelers, including SkyMiles Members, who have been receiving TSA Precheck for free will see the TSA Precheck logo on their boarding pass much less often and will be directed to standard security lanes.

SkyMiles Members looking to move through security more quickly have several options:

Membership to the TSA Precheck Application Program, which costs $85 for five years and enables applicants to apply online, submit to a background check and visit one of more than 380 enrollment sites across the country.

Global Entry, which comes with the benefit of TSA Precheck access as well as expedited clearance for travelers reentering the U.S. and costs $100 for a five year membership with a similar application process. Diamond and Platinum Medallion Members can select Global Entry application vouchers through Choice Benefits, a loyalty program feature that only Delta provides its elite Members.

Travelers with questions about TSA Precheck eligibility or for those who believe they’re not receiving TSA Precheck in error are encouraged to direct their questions to @AskTSA on Twitter or Facebook.com/AskTSA or contact TSA at (866) 289-9673.

JANUARY 6, 2017

Mileage Upgrade Awards Improved: Now Upgrade from Delta Comfort+® Too

Starting January 6, 2017, SkyMiles Members can now use miles for a one-class upgrade from Main Cabin or Delta Comfort+®* to First Class or Delta One® with Mileage Upgrade Awards. To book a Mileage Upgrade Award, contact a SkyMiles representative. To learn more please visit Mileage Upgrade Awards.

Recent Medallion Member Updates

May 21, 2019

New Benefits: Priority Check-In and Boarding for Silver Medallion Members on Virgin Atlantic Flights

Beginning May 21, 2019, Silver Medallion Members are now eligible to receive Priority Check-In and Priority Boarding when traveling on all Virgin Atlantic-operated* flights. These benefits will allow Silver Medallion Members to check in at the Virgin Atlantic Premium Economy check-in desks and board with Priority Boarding on Virgin Atlantic flights.

As a reminder, as of November 2018, Silver Medallion Members also receive a free checked bag when traveling on all Virgin Atlantic-operated flights. This benefit includes a waived fee for one extra bag over the standard allowance on Virgin Atlantic-operated flights, regardless of the cabin booked.

February 1, 2019

2019 Medallion® and Million MilerTM Welcome Kit Improvements

With the kick-off of the 2019 Medallion Year, we’ve made some exciting changes to welcome kits:

Based on Member feedback about materials, Diamond Medallion bag tags will be made of a premium metal and luggage connector loops will be made out of a more durable rubber.

Members who reach Million Miler Status will now receive additional premium bag tags featuring your highest-achieved Million Miler level. With this change, Million Miler Status will no longer be included on Medallion bag tags.

We’ve gone digital! With your membership card at your fingertips 24/7 in the Fly Delta app, Diamond and Platinum welcome kits will no longer include a physical membership card. In addition to the Fly Delta app, you can also print a card from My Wallet at delta.com anytime.

And coming soon:

Members who reach Gold or Silver Medallion Status for the 2020 Medallion Year (earned between January 1, 2019 and December 31, 2019) will receive bag tags so you can show off your Medallion Status with pride.

When you re-qualify for your Medallion Tier, or reach a higher Tier, you can expect to receive a welcome kit in the mail within a few weeks, so make sure your delivery address is up to date now. To make changes to your mailing address, visit My Profile.

These bag tags help celebrate just how far you’ve come. We’ll keep doing everything possible so that you experience the Medallion difference every time you travel.

January 31, 2019

Exclusive Savings for Medallion Members with Delta Vacations

Through January 31, 2020, Medallion Members can save up to $300 per booking with Delta Vacations, even when booking with miles. Delta Vacations allows you to customize your vacation with endless choices of destinations, accommodations, activities and more.

Savings include:

$50 on vacations of $1,250-$2,499

$100 on vacations of $2,500-$3,999

$200 on vacations of $4,000-$6,999

$300 on vacations of $7,000 or more

After a vacation has been selected, the savings will be applied prior to choosing to pay with money or miles.

This exclusive offer is in appreciation of our Members’ loyalty. As a reminder, SkyMiles Members can earn up to 7,500 bonus miles per person with a Delta Vacations flight and hotel package.

January 22, 2019

Our Medallion Members see the world like nobody else, so we’re excited to introduce our inaugural Milestone Awards that recognize Medallion Members’ extraordinary travels. See what it took for this year’s winners to achieve their milestones and get inspired to reach milestones of your own in 2019 at DeltaMilestones.com

January 18, 2018

Delta Boarding Order Changes

Beginning this January, boarding groups for Delta flights worldwide will be renamed to reflect the fare purchased. Medallion Members will continue to board in the same groups they do today and will see the new group names reflected on their boarding passes and at the gate.

Platinum and Gold Medallion Members will still board with Sky Priority®

Silver Medallion Members will still board with Priority Boarding in Main Cabin 1, formerly Zone 1

Delta Comfort+® will now be its own boarding group and will board before Sky Priority. This means that Platinum and Gold Medallion Members seated in the Main Cabin will now board after Delta Comfort+. Medallion Members will continue to receive Unlimited Complimentary Upgrades as a benefit, so if they purchase a Main Cabin fare and are upgraded to different cabin or purchase an upgraded fare, they will board accordingly with that zone.

January 17, 2019

Select Your 2018 Choice Benefits Before They Expire

2018 Diamond and Platinum Medallion Members must select their 2018 Choice Benefits by January 31, 2019. Choice Benefits allow our most loyal Members to experience the Medallion difference by customizing their benefits to best fit their travel needs. Choice Benefit options include:

January 7, 2019

Complimentary Upgrades to Delta Comfort+® on Specific Routes Must be Selected in the Seat Map

Due to technology updates that will temporarily impact specific Delta aircraft, Medallion Members that book a Main Cabin ticket on the below routes will need to manually select their Complimentary Upgrade to Delta Comfort+ (if available) in the seat map during their normal clearance window.

Medallion Members flying on routes to or from:

ATL-NRT, MSP-HND, ATL-CDG & MSP-CDG beginning March 1, 2019

MSP-ICN beginning April 1, 2019

LAX-SYD beginning April 5, 2019

CDG-LAX beginning May 24, 2019 (LAX-CDG beginning May 25, 2019)

This temporary change will not impact Complimentary Upgrade availability; Complimentary Upgrades to Delta Comfort+ for these flights are expected to once again be automatic in 2019.

2018 Rollover MQMs Update

December 21, 2018

Making it Easier to Select Preferred Seats with Aeromexico

Starting today, Medallion Members who have already purchased a ticket on a Delta-marketed, Aeromexico-operated flight will be able to select their complimentary preferred seats on delta.com or in the Fly Delta app and no longer need to call Aeromexico to receive the seats for free. Preferred seats on Aeromexico include window or aisle main cabin seats closer to the front of the plane and all exit rows. Don’t forget, as a Medallion Member you are also eligible for Complimentary Upgrades on Aeromexico-operated flights, giving you different ways to enjoy comfortable seats during your trips with Aeromexico.

Reminder: a Delta-marketed, Aeromexico-operated flight means that the flight will have “DL” as the airline code in the flight number (for example DL2368) but will be on an Aeromexico aircraft.

November 15, 2018

New Benefit: Free Checked Bag for Silver Medallion Members on Virgin Atlantic Flights

Starting November 15, 2018, Silver Medallion Members are now eligible to receive a free checked bag when traveling on all Virgin Atlantic-operated* flights. This benefit includes a waived fee for one extra bag over the standard allowance on Virgin Atlantic-operated flights, regardless of the cabin you’re traveling in.

*The operating carrier for a flight indicates which airline operates the aircraft. For example, a Virgin Atlantic-operated flight means the flight will be on a Virgin Atlantic aircraft.

August 27, 2018

A New Way To Share Your Stories About Delta Employees

As a Medallion Member, you spend a lot of time with Delta employees, and we want to recognize the employees that go above and beyond to make your travel experience exceptional.

Email your stories to MedallionThanks@delta.com with as much detail as possible so we can identify the employee who helped make your day. If you know their name that is really helpful, but also who were they? A gate agent at the JFK airport? A flight attendant on your trip from LAX to ATL? A phone representative? The more information you can share, the better.

If you have stories from the past, we’re eager to hear those too. Please send us any of the details you can remember.

Besides helping recognize employees, some of the best stories might be featured in Delta marketing! Before anything you’ve shared with us is made public, we’ll be sure to contact you via email for your permission.

And so you’re aware, MedallionThanks@delta.com is not being monitored for customer servicing issues. Please share those at delta.com/comment to ensure issues can be addressed as quickly as possible.

June 29, 2018

The All-New SkyMiles Marketplace Offers Even More Ways to Use Miles

There are now more ways to use more your miles than ever before when you shop in the all-new SkyMiles Marketplace. Medallion Members and Delta SkyMiles® Credit Card Members can redeem their miles toward a wider variety of merchandise, gift cards, hotel stays, car rentals, in addition to the new option to book activities and cruises. Also, all SkyMiles Members are able to use their miles to Give the Gift of GoTM with a Delta Gift Card.

June 1, 2018

Big Improvements for Complimentary Upgrades with Aeromexico

As a Medallion Member, you can now receive Complimentary Upgrades before your departure date on Aeromexico-operated* flights, similar to how Complimentary Upgrades work on Delta flights today. And, your friend or family member can get upgraded too, with one travel companion now being eligible for upgrades.

*The operating carrier for a flight indicates which airline operates the aircraft. For example, an Aeromexico-operated flight means the flight will be on Aeromexico aircraft.

April 2, 2018

Now Here: Unlimited Complimentary Upgrades to Delta One on All Domestic Flights – including Hawaii

Medallion Members now have even more ways to be upgraded. As of April 1, 2018, Members can receive day-of-departure Complimentary Upgrades to Delta One® on all flights within the U.S. 50 – including flights to Hawaii.

As a reminder, Medallion Members will be eligible for Complimentary Upgrades to:

Delta One within the U.S. 50 – clearing on the day of departure following the same clearance priority hierarchy as First Class Upgrades, subject to availability

Additionally, Regional Upgrade Certificates (a Delta-exclusive Choice Benefit option available to Diamond and Platinum Medallion Members) may be used on any flight that is eligible for Complimentary Upgrades, including all flights with First Class or the domestic Delta One experience.

FEBRUARY 1, 2018

From February 1st through January 31st, 2019, Diamond Medallion Members can receive select complimentary spa services at the Asanda Spa Lounges in the Atlanta E, JFK T4 and Seattle A Delta Sky Club® locations. This benefit is in recognition of Diamond Medallion Members’ loyalty.

Complimentary services for Diamond Medallion Members include Dream Weaver, a light and sound experience designed to help achieve the benefits of meditation instantly, or Audio Guided Relaxation Experiences, where you can listen to noise cancelling headphones while being reclined in a Living Earth Zero Gravity Chair or Wave Lounger. Both experiences are designed by Deepak Chopra MD, world renowned wellness expert and mind body health pioneer, so you can relax during your travels. Asanda Spa Lounges also offer massages, facials, and popular hair, skin and body products.

January 22, 2018

Starting January 22, 2018, Upgrade Certificates, which are available exclusively for Diamond and Platinum Medallion Members as a Choice Benefit, may now be used to upgrade on Pay with Miles tickets and SkyMiles Companion Certificates in addition to regular retail tickets.

Additionally, Certificate owners can now use an Upgrade Certificate on a companion without having to use one for themselves. So when two SkyMiles Members (one of which has Upgrade Certificates in their account) are traveling together on the same flight—whether in the same reservation or a linked reservation—an Upgrade Certificate can now be used for just one Member*. For example:

Previously, if a Member was flying to Europe for business in Delta One, and had a companion traveling on the same flight, he/she would not have been able to use an Upgrade Certificate to upgrade the companion to Delta One.

Now, in the same scenario, the Member will be able to use one Upgrade Certificate to upgrade his/her companion to Delta One as long as the companion is a SkyMiles Member.

* When upgrading on SkyMiles Companion Certificates, two Upgrade Certificates will be required to upgrade as the primary ticket holder and the companion must always travel in the same cabin.

January 12, 2018

Select Your Choice Benefits

2017 Diamond and Platinum Medallion Members must select their 2017 Choice Benefits by January 31, 2018. Choice Benefits allow our most loyal Members to customize their benefits to best fit their travel needs. Benefits include:

Bonus miles for yourself, another SkyMiles Member, or a SkyWish charity of your choice

$200 Delta travel voucher or $200 Tiffany & Co. gift card

Global Entry application voucher

As a reminder, 2018 Diamond Medallion Members now have three Choice Benefits instead of two, and complimentary Delta Sky Club Membership must be selected via Choice Benefits. Additionally, Diamond Medallion Members who have complimentary Delta Sky Club access via an eligible credit card have the new option to select a Delta Sky Club Guest Pass to receive unlimited Delta Sky Club access for up to two guests per visit when traveling with the Card Member.

DECEMBER 4, 2017

Bringing Medallion Members More Opportunities For First Class Complimentary Upgrades

In a continuing effort to make our Complimentary Upgrade policies more rewarding, we are providing Medallion Members with opportunities for First Class Complimentary Upgrades on select routes to/from Tokyo-Narita (NRT). Starting December 4, 2017, Medallion Members will be eligible for Complimentary Upgrades to First Class on non-stop flights between NRT and ROR (Palau-Koror), GUM (Guam) and SPN (Saipan).

NOVEMBER 20, 2017

Delta Introduces Industry-Leading Unlimited Complimentary Upgrades for Domestic Delta One: Medallion Members Will Soon Enjoy Unlimited Complimentary Upgrades to the Delta One Cabin On All Domestic Flights– Including Hawaii

We know that as a Medallion Member, you look forward to getting Complimentary Upgrades – which is why we are making our upgrade policies even more rewarding. Starting April 1, 2018, Medallion Members will be eligible for day-of-departure Complimentary Upgrades to Delta One on all flights within the U.S. 50 – including flights to Hawaii.

This means that effective April 1, Medallion Members will be eligible for Complimentary Upgrades to:

Delta One within the U.S. 50 – clearing on the day of departure following the same clearance priority hierarchy as First Class Upgrades, subject to availability

Additionally, starting April 1, 2018, Regional Upgrade Certificates (a Choice Benefit option available to Diamond and Platinum Medallion Members) may be used on any flight that is eligible for Complimentary Upgrades – including all flights with First Class and the domestic Delta One experience.

An elevated in-flight experience, including flat-bed seats, culinary delights from world famous Mexican chef Enrique Olvera, and more

Global Upgrade Certificates can be used on Delta-marketed, Aeromexico-operated flights when the Diamond Medallion Member also has an international Delta flight included in the same itinerary.

Regional Upgrade Certificates can be used on Aeromexico flights traveling between the United States and Mexico, or for any Delta-marketed, Aeromexico-operated short-haul2 flight. Upgrade Certificates are eligible for all fare classes, except for Basic Economy (E-class).

Medallion Members must contact Delta reservations directly to apply Upgrade Certificates, and upgrades will be subject to availability on Aeromexico. Miles will be earned based on the price of the original ticket before an upgrade is applied.

Delta and Aeromexico share the largest combined network between the United States and Mexico, with more than 1,000 weekly trans-border non-stops.

1How do I know if a flight is marketed, operated, or ticketed by Delta or a partner?

The marketing carrier is determined by the two letter airline code in the flight number. For example, DL2368 is marketed by Delta and AM18 is marketed by Aeromexico.

Delta-ticketed flights feature ticket numbers that begin with 006. Any flight purchased through delta.com is ticketed by Delta. Other airlines have their own unique ticket numbers. For example, Aeromexico-ticketed flights feature ticket numbers that begin with 139.

The operating carrier for a flight indicates which airline flies the plane. For example, an Aeromexico-operated flight means the flight will be on Aeromexico aircraft.

2Short-haul flights operated by Aeromexico include intra-Mexico flights, and flights between Mexico and the United States, Canada, Central America, Caribbean, Colombia, Ecuador and Venezuela.

SEPTEMBER 26, 2017

2019 Diamond Medallion Qualification Change to MQD Waiver

We are always looking for ways to improve the Medallion experience by listening to your feedback. Because we want to ensure our most well-traveled Members can take full advantage of all the benefits of Diamond Medallion Status, a change is being made to how Members qualify for 2019 Diamond Medallion Status.

Starting January 1, 2018, the Medallion Qualification Dollar (MQD) Waiver for Diamond Medallion Status is increasing. The MQD Waiver for Diamond Medallion Status is currently earned by spending $25,000 in eligible purchases in a calendar year on a SkyMiles Credit Card from American Express. It is being adjusted to $250,000 in a calendar year.

This qualification change will allow us to deliver on expectations for Diamond Medallion Status so Members can maximize elite benefits like Complimentary Upgrades and Delta Sky Club® access. This update will not change how Members earn 2018 Diamond Medallion Status.

Frequently Asked Questions

What is the MQD Waiver and how does it work today?

Today, the MQDs requirement for the qualification year is waived if you make $25,000 or more in eligible purchases during the calendar year with Delta SkyMiles Credit Card from American Express. This benefit is for Basic Card Members only (additional Card Members are not eligible). The qualification year is from January 1 to December 31 of a given year. The close of the qualification year is December 31, without regard to the time of the year that the credit card account is opened. This means that for the first year of Card Membership, the Card Member's Eligible Purchase period may be less than twelve months.

What purchases count toward the MQD Waiver?

Eligible Purchases are purchases for goods and services minus returns and other credits. Eligible Purchases do NOT include fees, interest charges, balance transfers, cash advances, purchases of travelers' checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents. Eligible Purchases made by Additional Card Members on the Basic Card Member's Eligible Card will count toward the Eligible Purchase threshold. Eligible Purchases will be combined across multiple Eligible Cards of the Basic Card Member if those Card accounts are linked to the same SkyMiles number

Does this qualification change have an impact to my Card benefits?

The MQD Waiver increase to $250,000 in a calendar year to qualify for Diamond Medallion Status has no impact on any of your other card benefits.

If I’m a Platinum Medallion Member, and halfway through 2018 I have earned enough MQMs/MQSs for Diamond Medallion Status, but have not earned enough MQDs for Diamond Medallion Status and have not reached the $250,000 MQD Waiver for Diamond Medallion Status, what happens?

In this instance, you would remain a Platinum Medallion Member through January 31, 2020 by reaching the Platinum Medallion requirements for 2019 Status. In order to get to Diamond Medallion Status, you would have to earn $15,000 MQDs or reach the $250,000 Diamond MQD Waiver by December 31, 2018 to reach Diamond Medallion Status for 2019 and keep Diamond Medallion Status through January 31, 2020.

If I’m a new SkyMiles Member who has no previous Medallion Status, can I earn Diamond Medallion Status in 2018 through the current $25,000 MQD Waiver?

2018 Medallion Status is earned through flight and spending activity from January 1, 2017 to December 31, 2017. From now until December 31, 2017, you have the opportunity to reach Diamond Medallion Status for 2018 through the current $25,000 MQD Waiver. In order to reach Diamond Medallion Status for 2019, which is earned through flight and spending activity from January 1, 2018 through December 31, 2018, you will need to meet the MQMs/MQSs requirement, and earn the required MQDs or reach the $250,000 Diamond MQD Waiver.

JUNE 30, 2017

Summer is Better with Recent Medallion Program Improvements

Summer is here, and traveling as a Medallion Member is more valuable than ever before with recent program improvements we’ve made based on your feedback. Here’s a reminder of the great things you can now enjoy:

GET THE UPGRADES YOU WANT

Enjoy more flexibility with two new ways to manage your upgrades through the seat map:

Opt in and get your Complimentary Upgrades automatically with the ability to change your seat through the seat map afterward, or

Opt out and select your upgrades yourself, giving you the ability to only upgrade if your exact desired seat is available

If you aren’t opted in for automatic Delta Comfort+ upgrades, you can now request a Delta Comfort+ upgrade to any available seat or just a window/aisle seat when checking in for a flight.

Upgrades now clear at the gate ten minutes earlier than before, which gives you more of an opportunity to secure an upgraded seat before you board. And, through coordination between our gate agents and flight attendants, if you are the next Medallion Member on the upgrade list, we’ll do our best to upgrade you when an upgrade becomes available before takeoff, even if you’ve already boarded.

Companions traveling with Medallion Members are now eligible for Complimentary Upgrades on Award Tickets, Miles + Cash tickets, and Pay with Miles tickets, in addition to paid tickets. And, companions are also eligible for Complimentary Upgrades when traveling with a Delta SkyMiles Member on a SkyMiles Companion Certificate.

Only Delta offers Choice Benefits, giving you the power to customize your travel experience exactly how you want. 2018 Diamond Medallion Members receive three Choice Benefits instead of two, with flexibility to enjoy the Delta Sky Club membership option that’s right for you, including the new Delta Sky Club Guest Pass. Learn more about Choice Benefits.

MORE WAYS TO USE YOUR MILES

You have even more options to use your miles instead of money. Call Delta Reservations at 1-800-323-2323 to use your miles for:

Earn miles by staying and hosting with Airbnb. Earn $1** per mile spent on qualifying stays when accommodations are reserved through deltaairbnb.comopens in a new window, or earn bonus miles as a new Airbnb host.

SPEED THROUGH SECURITY WITH CLEAR IN MORE AIRPORTS

Speed through security with CLEAR, now available at more Delta hubs than ever, including LAX, MSP, ATL, JFK and LGA, and 17 other major airports nationwide. Enroll today opens in a new window and receive exclusive SkyMiles Member-only rates off of the standard $179 annual CLEAR membership:

JUNE 30, 2017

Doing Our Best to Bring You More Upgrades

We know as a Medallion Member, you look forward to Complimentary Upgrades when you travel. That is why we have improved our policy for clearing upgrades at the gate prior to each flight’s departure to ensure that more Medallion Members are getting the upgrades they deserve.

We’ll start clearing upgrades at the gate ten minutes earlier than before, to allow more opportunity to secure an upgraded seat before you board. Plus, through the coordination of our gate agents and flight attendants, if the next Medallion Member on the list has already boarded when an upgrade becomes available, we will do our very best to upgrade them before takeoff, when possible.

JUNE 15, 2017

Set Your Delta Comfort+ Seat Preference at Check-In

In addition to taking more control of your Complimentary Upgrades through the seat map, starting June 15, 2017, Medallion Members who are not opted in to receive automatic Delta Comfort+ upgrades will now have the ability to request an upgrade with seat type preferences when checking in for a flight. Upon check-in, Medallion Members can request a Delta Comfort+ upgrade to any available seat or only a window/aisle seat, giving you more options and control for your trip.

How it works:

You will only be able to select your Delta Comfort+ upgrade seat preference at check-in if you are traveling alone AND have set your preferences to opt-out of automatic Complimentary Delta Comfort+ Upgrades.

Once you have selected your seat preference at check-in, your upgrade request will be added to the Airport Standby list. Upgrades will clear based on availability and clearance priority.

Medallion Members who chose to opt-in to Complimentary Upgrades prior to check-in will still receive top priority within their eligibility window.

JUNE 1, 2017

Update: Diamond and Platinum Medallion Members Can Now Access Virgin Atlantic Clubhouse in London-Heathrow

Starting June 1, 2017, Platinum Medallion Members plus one guest who are traveling in Delta Main Cabin, Virgin Atlantic Premium Economy or Virgin Atlantic Economy cabin are able to access the Virgin Atlantic Clubhouse located in Terminal 3 in London-Heathrow. As a reminder, Diamond Medallion Members began receiving the same level of Virgin Atlantic Clubhouse access on February 16, 2017.

The full suite of London-Heathrow lounge benefits for SkyMiles Medallion Members and Delta One® customers are as follows:

Diamond and Platinum Medallion Members traveling in Delta Main Cabin, Virgin Atlantic Premium Economy or Virgin Atlantic Economy cabin and passengers traveling in Delta One or Virgin Atlantic Upper Class are all eligible to access both the Virgin Atlantic Clubhouse and No1 Lounges, Heathrow, both located in Terminal 3.

All Diamond and Platinum Medallion Members receive complimentary access to the Virgin Atlantic Revivals Loungeopens in a new window upon arrival at London-Heathrow Airport regardless of cabin of travel. The Revivals Lounge is also complimentary for Delta One and Virgin Atlantic Upper Class passengers.

Diamond, Platinum, and Gold Medallion Members also enjoy access to the SkyTeam lounge located in Terminal 4.

MAY 24, 2017

Complimentary Upgrades Now Clear Hourly Instead of Daily

Starting May 24, 2017, Medallion Complimentary Upgrades will begin clearing on an hourly basis instead of a daily basis. This means that upgrade clearances prior to day of departure will now align closely with the hour of flight departure time. This does not change your Medallion clearance window for your Medallion Tier.

Enjoy More Flexibility When Managing Your Complimentary Upgrades

Medallion Members who have already received a Complimentary Upgrade will now have the ability to select an available* seat in a different class of service through the seat map** at delta.com. So, for example, if you receive an upgrade to a Delta Comfort+ window seat, but you prefer an exit row aisle, you can revert back to Main Cabin via the seat map, if available.

Medallion Members who opt out of Complimentary Upgrades will now be able to self-select an available* First Class or Delta Comfort+ seat through the seat map by using the Fly Delta app or going to delta.com, if within their upgrade eligibility window.

Medallion Members who are opted in to Complimentary Upgrades will still receive first priority for Complimentary Upgrades over Medallion Members who choose to opt out.

*When using the seat map, Medallion Members may see upgrades available for purchase within their eligibility window and can choose to purchase the upgrade or wait for their Complimentary Upgrade to clear, if these seats go unsold.

APRIL 20, 2017

Diamond, Platinum and Gold Medallion Members Will Continue to Enjoy Access to Premium Lounges in HND Through October 31, 2017

Diamond, Platinum, and Gold Medallion Members traveling on Delta flights can continue to enjoy access to TIAT Lounge and TIAT Lounge Annex at Haneda Airport (HND) for themselves plus one guest, regardless of the cabin of service they are traveling in, until October 31, 2017. Just show your Delta same-day boarding pass* to enter both lounges.

Delta Sky Club® members can also continue to enjoy lounge access during this time, even when traveling on non-Delta flights. Members with an Executive Membership can enjoy access for themselves and up to two guests per visit. Just show your Delta Sky Club membership card and same-day boarding pass to enter both lounges.

*To gain entry, boarding pass must display SkyMiles number.

APRIL 6, 2017

More Complimentary Upgrades for Companions

Now traveling with your companion is even better. Starting April 6, 2017, companions traveling with Medallion Members will be eligible for Complimentary Upgrades not only on paid tickets but Award Tickets, Miles + Cash tickets, and Pay with Miles tickets. Companions traveling with a Delta SkyMiles Credit Card Member on a SkyMiles Companion Certificate will also be eligible for Complimentary Upgrades.

Here’s what Medallion Members need to know:

A Medallion Member and a traveling companion may both enjoy a Complimentary Upgrade to First Class, Business Class or Delta Comfort+® when traveling on Delta and Delta Connection carriers, as long as that companion is a General SkyMiles Member or a Medallion Member in the same reservation.

Complimentary Companion Upgrades must be requested at delta.com during the booking process, afterwards in My Trips, or during check-in prior to departure.

APRIL 1, 2017

Even More Access to GOL+ Conforto Seats for Medallion Members

Effective April 1, 2017, Diamond, Platinum and Gold Medallion Members have access to GOL+ Conforto seats on GOL international flights to and from Brazil. GOL+ Conforto seats offer additional legroom and dedicated carry-on space.

MARCH 24, 2017

Medallion Upgrade Options on New DCA-LAX and BOS-SFO Delta One Service

Service between DCA-LAX and new service between BOS-SFO, which begins June 8, 2017, will offer Delta One® instead of First Class. This includes flat-bed seats with Westin Heavenly In-Flight bedding, chef-curated meals served on Alessi serviceware, amenity kits, a dedicated cabin and flight attendant, Premium Boarding, Sky Club access and more.

Diamond and Platinum Medallion Members can use Upgrade Certificates, available through Choice Benefits, on flights between DCA-LAX and BOS-SFO for upgrades into Delta One. Global Upgrade Certificates are available to Diamond Medallion Members only. Regional Upgrade Certificates are available to both Diamond and Platinum Medallion Members. Please visit Upgrade Certificates to learn more.

Medallion Members will be eligible for Complimentary Upgrades to Delta Comfort+®, but not to our Delta One cabin, on flights between DCA and LAX and between BOS and SFO. Please visit Complimentary Upgrades to learn more.

FEBRUARY 1, 2017

As our most loyal Members, Choice Benefits enable you to customize your benefits by what matters most to you. We’ve listened to your feedback and made some exciting changes that offer you even more flexibility to fit your needs.

WHAT’S NEW AND IMPROVED:

Starting February 1, 2017 for both 2017 and 2018 Medallion Year Choice Benefit Selections:

Diamond Medallion Members now have the flexibility to select their Choice Benefits at different times.

Members who achieve Diamond Medallion Status for the 2018 Medallion year will now receive three Choice Benefit selections instead of two.

Diamond Medallion Members will still receive access to complimentary Delta Sky Club® Membership, which must now be selected via Choice Benefits starting with the 2018 Medallion year.

An Individual Membership can be selected by using one Choice Benefit or an Executive Membership can be selected by using two Choice Benefits.

Diamond Medallion Members who have complimentary Delta Sky Club access via an eligible credit card will have the new option to select a Delta Sky Club Guest Pass to receive unlimited Delta Sky Club access for up to two guests per visit when traveling with the Card Member.

Diamond and Platinum Medallion Members will now have the option to gift bonus miles to another Member’s SkyMiles account.

Diamond Medallion Members will now have the ability to make multiple selections of the same benefit, excluding Global and Regional Upgrade Certificates and Delta Sky Club Memberships.

These changes offer a large number of our Members who have other means to enter Delta Sky Club, such as the Delta Reserve Credit Card from American Express, the opportunity for an additional Choice Benefit selection to get the most of their Status. And don’t worry - Diamond Medallion Members who want access to Delta Sky Club can enjoy that same benefit just like before by selecting it via Choice Benefits.