What is an “Interested Party” under Section 4.2? For an organization, the act of defining “Interested Parties” and their requirements sets in motion introspection on how products and services meet the expectation of customers, laws and all those who interact with the organization. This internal and external review takes into account social, cultural, economic and environmental needs that are reasonably relevant to the purpose of the organization and its goods and services. This exercise casts a wide net that could potentially be interpreted as new corporate duties and obligations leading to an increased risk of litigation. By taking “Interested Parties” in context, an organization will be able to manage the scope of those parties and their interests through the application of reasonable definitions and a systematic review of contractual relations, regulations, and laws to establish natural boundaries that meet the requirements and spirit of ISO 9001.

Conference Chair's Message

Robert Freeman

The 2019 ISO 9000 & AUDITS WORLD CONFERENCE is focused on providing you and your organization with the information and tools needed to continue this drive toward excellence. This year’s conference will not only continue to prove relevant topics with leading experts in their respective fields, but it is.....read more

Participating Organizations at the ISO 9000 World Conference

Government Agencies

Department of Commerce
Department of Defense
Department of Energy
Department of Health & Human Svcs.
Department of Homeland Security
Department of Justice
Department of State
Department of the Treasury
Department of Transportation
Department of Veterans Affairs