Choosing the correct metal is an important part of your purchase. Should you go for Platinum or White gold? Or maybe Rose Gold? All the key facts can be seen below.

Platinum

Platinum is the most popular metal used in Diamond Engagement Rings and Wedding Rings. Over 80% of our customers opt for Platinum as opposed to gold. Platinum is a naturally 100% white metal, it will never fade in colour. It also helps improve the sparkle and vibrancy of any diamond set in it.

The Purest Metal

Platinum is usually hallmarked ‘950’. This stands for 95% pure platinum then the other 5% will be palladium, iridium, ruthenium and other alloys. These help the platinum bond together forming a solid item. If it was not alloyed with another type it would simply be too weak.

As well as being one of the purest metals it is also the rarest. It is over 30 times more so than gold. Making it even more of a special purchase.

Gold

Gold has been used in jewellery for thousands of years; it has been used as ornaments by kings, as currency and more recently in electronics.

Gold’s Colour

The colour of gold is determined by the type of metal it is alloyed with, for example if it is alloyed with a silver coloured metal it will appear more white in appearance.

Yellow Gold

Natural gold is saturated with coloured alloys to give the beautiful rich colour. The most common alloy gold is mixed with to give its beautiful yellow hue are silver with a green hue and copper with a red hue. These then give the gold its natural warm look. Gold does not require any form of plating and will only dull down over time. To bring it back to its original condition it will just require a quick polish.

White Gold

Customers find white gold particularly appealing due to its white appearance and it’s slightly cheaper price as opposed to Platinum. White gold is mixed with a white alloy to give it a white hue. It is then rhodium plated to give a clean white finish. Rhodium plating will wear off over time, which can leave your jewellery with a yellow tint. This however can be re-applied by re-polishing the ring and re-applying the rhodium plating.

Rose Gold

The lovely pink hue that rose gold has is given by the copper alloy it is mixed with. This particular metal has seen a revival in the last year with many people deciding to have diamond engagement rings made in it. It gives the rings and jewellery a beautiful antique look and adds something different to your jewellery collection.

If you would like to find out further details on metals then please click the ‘Learn More’ button below.

Customise

Metal / Size

Your Ring / Jewellery

Finishes

We offer a range of different finishes on our plain wedding rings. These range from a Satin finish all the way through to some intricate diamond cutting. We can also offer the more traditional millgrain diamond cutting. If you would like more information or would like us to add a finish to your wedding ring then please get in touch with us on 0121 200 1300 or sales@diamond-heaven.co.uk.

Engraving

You may like a special message engraved inside your wedding band to commemorate your speical day. Some people have their wedding date or a few words that have significant meaning. We offer a few choices in font such as script or itallic. If you would like more information or would us to add engraving to your wedding ring then please get in touch with us on 0121 200 1300 or sales@diamond-heaven.co.uk.

Payment and Finance Options

We accept all major Debit/Credit cards. You can also pay via Bank Transfer or take a look at the various Finance options available.

Debit/Credit Cards

We accept all major debit and credit cards such as Visa or MasterCard. Orders via this method can be placed over the phone or by ordering direct through our website. Credit card payments can only be dispatched to the billing address; if you cannot have this sent to this address then you will need to call us to discuss this.

Bank Transfer

For such a big purchase you may feel much more secure paying via bank transfer. No card details need to put into our payment system for this to be done. If you would like to purchase this way then follow through to our checkout process and select ‘bank transfer’ from the payment options. Once we receive your order then all the relevant details for the transfer will be sent out to you.

Please Note: No orders will be put into process until payment is received in our bank. On high value purchases for security we may request that you make a bank transfer.

Bespoke Jewellery

Latest Reviews

Excellent Reviews

My fiancé got my engagement ring from Diamond Heaven, he said they were amazing and really helped him choose the perfect ring. I went back to Diamond Heaven for my wedding band and they were really helpful and patient and the service was brilliant. Cannot fault them at all. The rings are perfect and at great prices and also the staff are lovely! will recommend to friends and family.

Liv

We would thoroughly recommend using Diamond Heaven. We ordered 2 rings and are so happy with the finished products, my engagement ring and wedding ring are truly beautiful, I cried when received. I was anxious spending such a lot of money without seeing the rings but need not have been. The service throughout has been first class, all questions answered, and there were quite a few, and regular updates on our order. Thank you so much, we will be back!

Elizabeth & Graham

Frequently Asked Questions

This is a selection of our top FAQ’s, if you would like to see all of our frequently asked questions please click here.

Alternatively you can get in touch with us on 0121 200 1300.

Prices

Why are your prices so low?

We buy in bulk ( 100's of carats at a time) from diamond manufacturers rather than diamond dealers at very keen prices which are then passed on to our customers. Also, we pay promptly against delivery unlike most of the jewellers who purchase on 60-90 days terms. All of above ensures that we can sell to end users at prices lower than most of the jewellers can purchase!

Are your prices online the same in store?

Where the item is like for like, and has the same specification diamond the prices will match. Please note there are a wide range of variations of diamond specifications and certificates can alter prices.

Do you offer discounts for repeat customer?

We value all our previous customer and will ensure they are looked after on their return to us.

Do you offer armed forces discounts?

We are proud to offer our armed services a few options, please visit our 'payment' page for more information.

Order Management

What if I need my order by a specific date?

If you need your order by a specific date then please contact us on 0121 200 1300 or sales@diamond-heaven.co.uk and we will endevour to meet your timescale.

Can I have my order dispatched at a specific date?

Yes you can, please ensure you give us enough notice to arrange this.

Will the parcel be insured during delivery?

All our parcels are fully insured while in transit to you.

Who do you deliver with?

All our U.K based customer will have their jewellery delivery by Royal Mail Special Delivery, Guaranteed by 1.00pm. For our international customers we ship via FedEx, there will be a nominal charge for this shipping method

Do you offer Saturday or before 9am delivery service?

These Services can be offered, please contact us on 0121 200 1300 or sales@diamond-heaven.co.uk for further information

Can I collect from instore once my order is ready?

You may, however this must be arranged with us via email in plenty of time, you will not be able to collect an order from us by visiting the store without prior arrangement.

Will I receive any updates during my order?

We will provide you with updates as we get them, however should you wish to check on an order you can email us for an update at any point

After Sales Care Plan

What is your after sales care?

We offer an extensive aftercare plan. We offer lifetime manufacturing warranty on any piece of jewellery. Due to our in-house workshop in jewellery quarter, Birmingham we can check and assess jewellery purchased from us free of cost and then regular polishing/sizing/repair at nominal cost.

Can I upgrade?

You can, please get in touch for further details.

Can I send my ring back for re-sizing?

You can, please contact us on 0121 200 1300 to arrange this, there is a nominal charge for re-sizing rings.

What are your ring sizing charges?

The charge is dependant on the metal, style and how many sizes the ring has to be altered, If you contact us on 0121 200 1300 we can give you further details

How long does it take to have my ring re-sized?

We usually allow at least 2-3 days for us to carry out a re-size

Insurance

TH March offers easy jewellery insurance which covers any loss, theft and even accidental damage!