faq

retrieve PIN

The PIN is a secret code used to access the MilleMiglia Members' services and is required to ensure data security.

If you have lost or forgotten it, enter your MilleMiglia card number (or username chosen to replace it) and your surname. We will send it to the email address in your profile.
However, if you have not yet received your PIN, contact the Alitalia Customer Center.

We confirm that we have sent the PIN to the email address in your profile. If you have not received it within 24 hours, contact your local MilleMiglia Customer Service as the address that we have may no longer be active or may not be your usual address. We suggest that you change the PIN to protect your personal data and to make it easier to remember.