I paste the error message into Google and let it do the work for me. Can generally get a few hits (or more) on most any error message.

I'm not saying there's no way of figuring it out...only that you need a high level of analytical skill to do so.

So far I have figured out that 1] Paypal requires something called 'premium texting' on my cell service to send me an SMS message. 2] the CSR at Bell has no idea what that is...they only offer one level of text support, and I have it. It also appears that the Bell CSR doesn't know what PayPal is, as he advised me against 'third-party payment systems' that may charge $5-10 per payment.

I'm going to try again and see if I can find a Bell CSR that knows what PayPal is