Autodesk Vault and Antivirus

Autodesk Vault and Antivirus

Recently I was asked the question:

“Please would you check with your guys and see if there’s a specific anti-virus (AV) package that they recommend for use with the CAD software (Autodesk Vault) that we use, as it would appear as though our AV is the “root of all evil” here at the moment.”

Now what brought this on?

Copy Design in Autodesk Vault Pro 2014 was giving us some problems. It would start to work and then stopped. After some extensive investigation we nailed it down to the AV stopping the vault Copy Design while it was processing in the TEMP folder. We tried many things but couldn’t get it to work.

So now we are looking at getting new AV, but what should we recommend?

Autodesk does not have any preference to which AV should be used with their Vault software, but they are very specific with what should be done with it when running alongside it.

When installing ANY Autodesk software you need to make sure that the AV is switched off during installation. Very NB!!!

Once the Vault software has been installed you need to add some exclusions to the AV software. If the AV does not have provisions for exclusions it is highly unlikely to be friendly with Autodesk software.

On the client’s side the following exclusions should be made for file extensions, folder paths and processes: