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How much it will cost to build a Chatbot Application?

The key to a successful online business is impeccable customer service. And chatbots are not just a solution but a revolution in this field. In the last 5 years, chatbots have successfully replaced email and phone calls on many popular websites such as BBC News, Mastercard, Spotify, The Wall Street Journal, Pizza Hut, HP, Whole Foods and more.

Cost of Developing a Chatbot Application

It goes without saying that the main factor influencing the final price is the work done to develop a product. The development process is usually divided into several phases. Having a general idea of the phases of the project is important to understand the factors entering the budget of a chatbot. The following roadmap has proven to be appropriate for the development of efficient chatbots and these steps will allow you to get an idea how much does a chatbot cost.

Manage Incoming stream of Messages

Backend development for managing incoming stream of messages

Sorting and Indexing

Sorting and indexing data

Establishment

Establishment of personas for UX work

Seamless Integration

Seamless integration of modules with each channel

API Integration

Using readymade APIs to integrate Natural Language Processing (NLP)

Control Panel

Control Panel

Chatbot Integration

Integration of chatbots with your system

Launch Chatbot

Launch of the chatbot on the chosen platforms

Tracking

Tracking chatbots

Why integrate a chatbot to your website?

How many users have stopped trading with a brand precisely because of a bad customer experience? Most people have also suffered the endless wait to be put in touch with an advisor or representative who will solve your problem. Chatbots can prove to be an effective solution to overcome this kind of annoyance and to avoid losing customers.

Adding a chatbot to your site makes it possible to offer online assistance available 7 days a week, 24 hours a day, while avoiding users having to wait too long to reach a customer service or sales representative.

What are the advantages of a chatbot compared to traditional communication channels: website, mobile app, or phones?

1. On a website, or a mobile application, it is the user who is obliged to adapt to the service, the interface, the navigation mode. With a chatbot it is exactly the opposite. A well-designed chatbot adapts to the user's request. It's this natural language interaction that makes chatbots so much more interesting.

2. The other advantage of a chatbot is that there is no waiting, the response is immediate. Consumers can start a conversation when they want, without being required to finish the conversation in a given time. They can resume it later too. All this in a natural language and at their own pace.

3. According to a Gartner study, chatbots will fuel 85% of all customer service interactions by 2020.

4. In 2022, bots will make it possible to save 8 billion/year for customer services, as per Viuz/Juniper Research.

5. You may be convinced that it is high time to bring your business into the era of Conversational Commerce but you are wondering what is the budget or cost for developing a chatbot application for your business. This blog will give you insights on it.

Speed up development time and cut costs with our Chatbot App Services

Chatbot creation

A chatbot is nothing more than a computer program capable of interacting with Internet users and answering their questions. Before starting to create your bot, it is essential to clearly define your strategy and objectives before launching this project.

According to the objectives, it will be necessary to make a choice between the various chatbots existing today on the market namely:

Auto reply / FAQ chatbots

The 'conversational chatbot'

The chatbot with AI

These are 'classic' bots answering predefined queries without context around.

More advanced than the previous one, this kind of chatbot is particularly frequent on Messenger. This integrates a script defined and given by its creator. The chatbot will then be able to follow this script.

This last chatbot is the most 'intelligent'. It is based on deep learning technology. It is able to learn, to gain experience to improve its listening skills and enrich vocabulary.

Technology Stack

front end (website and mobile apps)

HTML 5

angular js

ios & android

flutter

css 3

react js

backend (website and mobile apps)

node js

php

.net core

my sql

postgress

mongodb

So, How Much does a Chatbot Application Cost?

1. You can start with a simple chatbot that automates the routine flow of your business and opt for an AI-based bot as soon as the first shows its effectiveness. The cost of developing a simple chatbot is between $15,000 to $30,000. An AI based customized chatbot may cost between $40,000 to $100,000.

2. Also, once developed, the chatbot costs almost nothing to use if we compare it to the cost of customer service. Hence, they offer an almost zero operating cost for the company.

3. A bot launch project is a strategic and innovative project for your business. It is therefore essential to get good advice and carry it out according to specific rules. In fact, badly negotiated, your chatbot can be counterproductive and scare your customers away!

4. Want to know more about chatbots or entrust us with a project? Request a personalized quote for cost of developing your chatbot application now.

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About Team

10 years

Our Team is having over 10 years of Experience in Chatbot Development and have worked with various technologies and have developed and managed portals with millions of customers.

Top Chatbot Development Company

We are one of the Top Chatbot Development Company who have the ability to develop all the web and mobile application related to chatbot industry, kindly contact [email protected] and talk to our team to build a better application for your Business.