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Print Error

OS is Windows NT Workstation v4.0 SP4. I did not update to SP6 because of a documented problem with Outlook Express v5

Printer is HP DJ693C

Application is MS Works v4.5

When attemptingto print a word processor document (new or existing), I get an error message that the page format is different from the printer setup, i.e., orientation, size, etc. If you tell it OK, it will go ahead and print; however, you can't print multiple copies of the document. And, the setings ARE the same for orientation, size, etc.

Print Error

You're better off that your original diskettes walked off if they are win98 drivers, as Win98 is a DOS kernel based system, NT is not. You will definitely need NT drivers... if not available, try WIN2000 drivers... same kernel, might work for you.This is just one of the little quirks involved in changing from one OS to another. I'm not familiar with MS works 4.5... was that designed for WIN9x or the newer NT/2000 OS? Your problem might lie within the application, and not entirely with your print drivers. Check microsoft for an upgrade that might bring your application in line with your operating system if it is the older version.

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