Blackbaud Maintenance Information and FAQs

Now that your solution has been implemented, you want to maximize your productivity and the efficiency of your software. We can help you realize these goals with a Blackbaud Advantage maintenance program.

When you enroll in Blackbaud Advantage, your organization will benefit from a comprehensive solution that combines ongoing support, product updates, and the non profit resources for Blackbaud customers to help maximize your use of the software. As part of our commitment to you, you'll receive unlimited, around-the-clock access to our extensive Knowledgebase, downloads, and a network of peers through user groups, forums, and blogs.

For plan details, as well as terms and conditions, review our scopes of maintenance and support. Team Approach users' current Support and Maintenance agreement contains applicable terms.

If you need assistance deciding which Blackbaud Advantage program is right for your organization, please contact us by phone at 800.468.8996 (option 4, sub option 1) or by email at BlackbaudRenewals@Blackbaud.com. To learn more about Blackbaud and your maintenance benefits, review the Customer Guide.

Over 30,000 nonprofit organizations, from schools and churches to hospitals and charities, have relied on Blackbaud fundraising ideas, nonprofit fundraising technologies and charity software to raise more funds, better manage constituents, write better fundraising appeals and reach more donors. Blackbaud is the leading provider of nonprofit services and software including fund accounting, online fundraising, prospect research, donor management, nonprofit CRM, charity management, nonprofit CMS, education administration and complete non profit marketing solutions. Our sole focus and expertise is partnering with non profits to provide fundraising tools, fundraising ideas, tips and resources, fundraising expertise and e-marketing services these organizations need to make a difference in their local communities and across the world.

Non Profit Website Design : Successful non profit web design involves more than simple images and words. With millions of web designers in the market, picking a design team exclusively for nonprofits is a substantial task. Blackbaud's team of professional nonprofit web site designers can help you solve that complex problem. Check out our web design portfolio for nonprofits to get a glimpse of our experience and expertise.