Device42 — an easier alternative to ServiceNow

Here's why you should consider switching…

Thinking of making the switch to Device42 or one of the other ServiceNow competitors?

We want to make your decision as easy as possible, so we’ve put together some info that will help you decide which option is best for you.

Below, you will find information to help you compare Device42 and ServiceNow, including features, customer experiences, pricing and reviews from current Device42 customers who have made the switch.

We hope this helps…

Device42 is much easier to use than ServiceNow

Tired of having to struggle your way through clunky and complex ServiceNow user guides, training classes, and lengthy implementation plans?

With Device42, you won’t have to. Configuration Item(CI) relationships are pre-defined. Auto-discovery will get nearly all your data into the system in an afternoon.

You’ll get awesome core features like powerful reporting, great visualizations, and integrations with monitoring, automation, and ticketing tools without having to navigate a maze of features you don’t need.

And if you ever want to enhance Device42 beyond the core DCIM, you can do that with custom fields, custom form layouts, and rich REST based API.

Device42 is not an ITSM tool - ServiceNow is.

Device42 is not a IT service management or ticketing system. Instead, Device42 offers out-of-the-box integration with ITSM tools such as JIRA and ServiceNow.

Device42 helps you manage your IT Infrastructure as a whole

With the advent of virtualization, containers, cloud computing, and software-defined networks, your IT infrastructure is orders of magnitude more complex than it was 10 years ago. It is no longer practical to manage your IT infrastructure using separate tools for asset management, IP management, cloud management, application dependency management, and software license management. The interrelationships are too important and too complex and can only be adequately captured in a single integrated tool like Device42. Too much time is wasted trying to manage all these interrelationships in different tools.

Device42 looks at IT Infrastructure holistically and gives you a single console to manage your Data center (DCIM), IP addresses(IPAM) and passwords in addition to ITAM (IT asset management) and CMDB.

Integrations

A true CMDB should not be an isolated application. You likely have monitoring tools, automation tools, ticketing tools, finance tools, and so on that can benefit from the information in your DCIM. Many enterprise DCIMs make these integrations time consuming and expensive. With Device42, you get a lot of integrations out of the box plus REST APIs that make it a breeze to integrate with other tools.

Device42 is more affordable

Also we believe that the value you’ll get from Device42 far outweighs the cost.

And thousands of users in over 50 countries agree. If our auto-discovery and collaboration features can save your team just ten hours per month, then Device42 will more than pay for itself.