If you have made the decision to install Elastix and use it along with your Grandstream phones, we have great news for you! You can configure your Grandstream phones GXP16XX, GXP17XX and GXP21XX series in just a few minutes. In order to teach you how to provision these phones we’ve prepared this step by step guide [...]

Whether you’re a small organization, medium company or a big enterprise, you’re always looking for the best way to manage your customers, contacts, leads and opportunities. Most companies use a CRM system to do so. And a Customer Relationship Management (CRM) Software, integrated with your Phone System (IP PBX) is key. Instead of using your CRM [...]

Just as our VoIP Softphone for Android offers unrivaled communications on the go, the VoIP Softphone for iOS is much more than a simple app for making calls. To give you a quick look at the various features, and to help our users get well on their way to more efficient communication, we’ve put together this [...]

With an integrated VoIP Softphone for Android, Elastix allows you to take your extension wherever you go. For those not familiar with the concept, a VoIP Softphone leverages the power of a Unified Communication Solution allowing you to make calls, collaborate, see presence of colleagues, organize conferences and much more directly from your phone. […]

The Elastix telephony engine has been updated to the latest version of 3CX, v15.5 Update 4, introducing a bunch of new functionalities. Some of the most popular features included are voicemail to text transcription, queue ringtones and changes on how IPv6 is handled. […]

There are dozens of reasons why companies of every size should employ a digital receptionist: to provide an easier way to triage calls, save time presenting customers a menu of options, for example: “For Tech Support press 1. For Sales press 2. For Marketing press 3 or wait on the line to be transferred to an [...]

For those Cloud PBX or Remote PBX deployments the Terminal Window feature could be especially valuable and a lifesaver. Protecting our installations against hackers means we need to close or restrict ports like the one used for SSH, however this can play against us when we need to remotely manage our PBX. […]

As the younger generations infiltrate our workforces, changing the way we work, workplace culture has evolved, giving rise to new options that fit with the requirements and needs of today’s employees. Hot Desking isn’t a new concept, actually, but the necessity to have more dynamic spaces, lower costs and to bring about mobility has see its [...]