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RETURN POLICY

We will accept any new, returned item, purchased from stock, provided it is in sellable condition.

Returns must be in unused condition.

Returns must be in original box with original packaging enclosed.

All returns subject to a restocking fee.

Shipping charges are the responsibility of the customer (unless defective).

Items are not returnable after 30 days from purchase date.

Software and electronic products are not returnable once opened.

Special/custom orders are not returnable.

Item(s) that drop ship directly from the manufacturer will incur a 35% restocking fee.

Consumables are not refundable unless returned unused in original packaging.

How to Prepare an Item for Return

All items returned for credit must be clearly marked with (RA) number on the outside of the box and shipped back to the address as instructed. Please contact your Customer Service Representative and they will be happy to assist you with this process.

Enclose a copy of your packing slip or itemized list of products presented for credit.

Returning an Item Under Warranty

All products sold by Midway Auto Supply, Inc. are covered by the manufacturer's warranty repair/replacement policies only.

We are happy to help our customers with their warranty repairs by directing them to the manufacturer's warranty/repair center or customer service center.

Received Incorrect Merchandise or an Incorrect Order

Merchandise shortages or receipt of incorrect items must be reported within 5 days of receipt of shipment. Claims submitted after this time will not be honored. Report all merchandise shortages by Emailing Customer Service. Please include the following information:

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Shopping Cart:
0
Items

If you have items in your shopping cart and are seeing this page and wish to return to your cart please CLICK HERE to login again. Then click the view cart button at the top of the page to be returned to your cart where you may edit or complete your order.