Consumer feedback about Sky Lakes Medical Center

I've only used their labs, and for the most part all went well until the last time I went there. The woman seemed confused as to which labs to run since I have two different doctors needing labs. After some time and getting help, she ran the labs. A week later, I received a call from one of my doctors who said not all the labs they asked for were done, so I had to go back. Now, I am in need of a PCP, and called their offices to ask about getting one. I was transferred to the department who deals with, left a message, never heard back. Tried again some time later, left a message, never heard back. Another issue, I left with a message with the billing department after they left me a message, I left a message, never heard back. There seems to be a pattern with these people. There is a word for that, even a couple of words, but will let you choose the words.

Went In for an X-ray because I had random swelling in my knee and got an X-ray. They told me someone would call and tell me what was wrong. Never got a call swelling went down so I just shrugged my shoulders and went on with life. Month later I was billed for an X-ray which was under 20 bucks and a X-ray diagnosis which cost over 300 bucks. They then wanted me to pay for a diagnosis which was never communicated to me. Now I am getting calls from credit collections because of this. I had called skylakes when I received the bill but they never reached out to me. instead they just reported to collections. I heard many bad things about this place and every single one is TRUE.

I went in emergency with the worst pains. I was taken into surgery with acute appendicitis and peritonitis. I was very sick but had an excellent surgeon and nursing staff. Friendly, considerate and well trained. I have only praise because they did their job well AND beyond. I'm recovering fully. What more should you expect. Their care and warmth was Iceing on the cake. So be a good patient and, as I can attest, you will be treated the same. Can't say enough about Sky Lakes.

Worst hospital I've ever been in. I have severe chest pains and I'm bleeding in my stools and my stomach pain is horrible and he said everything is okay and he let me go. Dr. Miller is very unprofessional and he laughs at his patients. If you feel like you're having a heart attack please don't come to this hospital or if there's anything serious please don't come here, go somewhere else!!! For your sake and survival at least.

The hospital is doing the best it can with the lack of healthcare providers for all hospitals in the US in general. The medical center does it's best to recruit doctors and the people of Klamath are very ungrateful for the hospital we do have. I'm guessing that most people here do not understand how long the waits are in Portland or other areas. Just because Portland is larger, doesn't mean they don't have many hospitals that are terrible. Sky Lakes gives much back to the community and is one of the last community (locally) owned hospitals in the state. If you think another entity taking over is a good thing, then you are very mistaken.

The hospital is used to drug seekers coming to the ER and trying to coax doctors to give them controlled substances, it amazes me how the public cannot put their shoes in the healthcare provider. If someone tried to come in and jeopardize your licence that you worked years and years for, I'm pretty sure you'd get tired of that too. Healthcare workers and providers are people too.

Also to the reviewer that said they reported you to the law in California, that is a real thing and every provider has to report suspected abuse of any kind to the government and that is all they report, not your medical information. If you got in trouble, the law probably thought you were abusing someone, just saying. The hospital doesn't determine that, the police do.

Stop ripping on a hospital that is trying it's best to bring in good providers with the resources it has for a county of 60,000 people. So many locals worked very very hard to bring the inter-community hospital to exist. Stop thinking that providers are these machines that can read your mind, speak up if you want the care you want.

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