ORDER ARRIVAL

Arrival time with the free shipping is not guaranteed. For major metropolitan areas orders shipped via ARAMEX / DTDC, 2-3 Day Priority will arrive in approximately 2 days. Outside major metropolitan areas orders will arrive in approximately 3 days.

RETURNS & EXCHANGES

Items purchased from LACTONOVA SPORT are eligible for a full refund if returned within 30 days of purchase.

You will have up to 40 days after items have been purchased to exchange for anything else on the website.

A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for a refund, exchange, or store credit.

For customers, a prepaid return shipping label will be provided at no charge to return your merchandise (free shipping both ways).

DAMAGED ITEMS:If you receive an item that is damaged, please contact customer service immediately.

RETURN & EXCHANGE CONDITIONS

Items must be returned undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition.

HOW TO SEND YOUR RETURN OR EXCHANGE

All domestic orders ship with a PREPAID return mailing label. To ship an item back to LACTONOVA please:

1) Indicate on your invoice whether you are exchanging or returning the item(s).

2) For exchanges: please indicate the desired PRODUCT. We recommend you contact customer service to place your exchange on hold so it does not sell out while we await your package. Please call or send an e-mail with the order number, the item, and size you would like on hold.

Disclaimer: Statements made, or products sold through this website have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. For best results supplements should be taken as directed over time, at maximum dosage in conjunction with a healthy diet and regular exercise program. Results may vary. mediacorex.com