Our Cookie Policy

What are cookies?

Cookies contain small textual information that are placed on
your computer or other device for a variety of purposes; these
range from enabling users to access particular parts of a website
and enhancing users' experience to obtaining information on site
usage by users. Cookies cannot be used to identify you
personally.

Consent

By using this website, and having read these information
pages, you are giving us your consent to cookies being placed on
your device.

There are a number of types of cookies which are placed on your
device when you first visit our site - the site operational cookies
(which e.g. enables website personalisation and memory services),
Google Analytics cookies for tracking anonymous visitor habits as
well as 3rd party cookies, which in this section you can find
information on how to opt-out of these specific cookies.

Other cookies may need to be placed on your device when you
choose to use certain parts of our website, such as making a
booking or searching for availability, logging into your existing
accounts and connecting to social media via our website. Further
details of cookies we use are provided in this section.

Should you wish to delete or control cookies, further
information is provided in this section on 'Control and delete
cookies'. However, please note that by deleting our cookies or
disabling future cookies, you may not be able to access certain
areas or features of our website and most importantly be unable to
make a booking online with us.

The type and purpose of cookies we use:

Tenpin website (www.tenpin.co.uk &
m.tenpin.co.uk)

This section details all the cookies that are directly placed on
your machine at various points during your visit today by Tenpin.
To stop this happening, please read our section 'Control or
delete cookies'. Please note that disabling our booking
engine related cookies will mean not having the ability to book
online.

These cookies listed are set once you start the booking process
on our website. They provide the functionality that remembers what
selections you have made at each step through the booking process,
so that you can complete a booking. They ensure that if you need to
go back to the start of the booking process and amend any details
such as bowlers, time, date or number of games that you don't need
to enter all the details of your original query again.

datr, lsd, reg_fb_gate, reg_fb_ref

Facebook

All cookies that are placed by Facebook on Tenpin are to enable
sharing of content easier from our website to your network.
It also allows you to 'Like' us in the top right hand corner
of the website.

__utma, __utmb & __utmc, __utmz

Google Analytics

Google Analytics powers our website's optimisation and helps us
to deliver you a better experience over time. It also keeps us
updated if we experience any stumbling blocks in your experience
when visiting Tenpin.co.uk.

Our Content Management System controls your experience on
Tenpin.co.uk and displays all the content that you see on every
page. The specific cookies listed control the following
personalisation / memory functions:

Remembering the last 4 viewed Tenpin centres, making it easier
to skip back to a previously viewed Tenpin centre.

Remembering your last 4 viewed Offers, making it easier to skip
between offers that you found during current and previous
visits.

Silverpop are the providers that we use to send Emails and
Marketing messages to customers that have opted in to recieving
information on our latest offers and promotions. The cookies listed
provide Tenpin the ability to keep track of campaigns and provide
Silverpop analytics data.

How to control and delete cookies

We will not use cookies to collect personally-identifiable
information about you. However, if you wish to restrict or block
the cookies which are set by our websites, or indeed any other
website, you can do this through your browser settings. The 'Help'
function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains
comprehensive information on how to do this on a wide variety of
browsers. You will also find details on how to delete cookies from
your machine as well as more general information about
cookies. Please be aware that restricting cookies will
impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to
open it. You'll see a short string of text and numbers. The numbers
are your identification card, which can only be seen by the server
that gave you the cookie. For information on how to do this on the
browser of your mobile phone, you will need to refer to your
handset manual.

To opt-out of third-parties collecting any data regarding your
interaction on our website, please refer to their respective
websites for further information, which we have provided links for
in our 'Third Party Cookies' section.

Third Party Cookies

This section details all the cookies that could be stored on
your machine after visiting our websites. We have provided
descriptions on what they are used for and a direct link to Opt-out
of each service.

Trade Desk cookies track customer journeys through Tenpin.co.uk
and will then use this information to re-message you when visiting
third party websites with relevant content. The last cookie
in the list turns this feature off once you have completed a
booking so to not keep marketing to you on subsequent visits.
You can choose to opt out of this media directly with The
Trade Desk here. Please note when doing
so that this will not just opt you out of Tenpin Advertising
messages, but all other providers.

Invite Media cookies track customer journeys through
Tenpin.co.uk and will then use this information to re-message you
when visiting third party websites with relevant content. The
last cookie in the list turns this feature off once you have
completed a booking so to not keep marketing to you on subsequent
visits. You can choose to opt out of this media directly with
Invite Media here. Please
note when doing so that this will not just opt you out of Tenpin
Advertising messages, but all other providers.

Right Media cookies track customer journeys through
Tenpin.co.uk and will then use this information to re-message you
when visiting third party websites with relevant content. The
last cookies in the list turns this feature off once you have
completed a booking so to not keep marketing to you on subsequent
visits. You can choose to opt out of this media directly with
Right Media here. Please
note when doing so that this will not just opt you out of Tenpin
Advertising messages, but all other providers.

Tenpin.co.uk contains cookies that serve advertisements to third
party sites participating in the Ad Exchange Network.

This includes:

Third party vendors, including Google, show Tenpin ads on sites
on the internet.

Third party vendors, including Google, use cookies to serve ads
based on our browsers prior visits to Tenpin.co.uk.

Our browsers may opt out of Google's use of cookies by visiting
the Google advertising opt-out
page.

https://track.adform.net/serving/scripts/trackpoint/

AdForm

These cookies are used to collect information about how
visitors use our site in relation to our online advertising
campaigns. We use the information to compile reports and to help us
improve the site. The cookies collect information in an anonymous
form, including the number of visitors to the site, where visitors
have come to the site from and the pages they visited. You
can Opt-out of AdForm tracking directly here.