Fiery "Hangs" while shutting down

Question 1I just bought 2nd hand DC12 with Ex12 Fiery it hangs every time when i try to shut it down. So what I did was to just off the switch button from power button but I am worry it might just spoil the hard disk in a long term.

What I would suggest is call 1-800-821-2797, have your machine serial number available and ask for " Second Level Support".
I seem to remember there is a fix for that, but I no longer have a laptop with that information on it.
Second Level Support should be able to resolve that for you pretty quickly.

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IF I were you I would call Xerox and tell them if they have software for the service pack three and see if they ( Xerox ) experienced Conflicts with this software first , Strat there then my next step is to actually delete the drivers for the Xerox DC-12 and re-install it. see if this solves your problem

pls u check the fiery and dc12 printer cable. if u have another cable pls replace and chek that also. i think the problem is in only the connectres. u remove and clean all conctres and refix. maybe the problem solved.

Press the [Reboot System] button. The message 'Rebooting System' will display and disappear after a few moments. The Fiery Server will reboot and complete internal testing. The Restore / Update CD menu will be displayed.

NOTE: Ignore the message 'It's now safe to power off the system'.

Press the [Up arrow] or [Down arrow] button to scroll to 'Restore System' so this is highlighted. Press the [OK] button. The 'All data will be Deleted. Continue?' message will be displayed.

Press the [Up arrow] or [Down arrow] button to scroll to 'Yes' so this is highlighted. Press the [OK] button. The 'Restoring System...' message will be displayed.

NOTE: The System Restore will take approximately 7 minutes, during this time the message 'Restoring System...' will continue to be displayed.

Press the [OK] button when the 'Restore Complete!' message is displayed.

Press the [Up arrow] or [Down arrow] button to scroll to 'Exit' so this is highlighted. Press the [OK] button.

Remove Fiery Restore / Update Server Software CD from the EX12.

Power OFF the Fiery Server. The power switch is located on the rear of the server, above the power cord.

NOTE: Wait 10 seconds before powering ON.

Power ON the Fiery Server. The Fiery Server will boot and complete a self-test.

The EX12 will prompt you to insert the User Documentation CD. Insert the CD and the Fiery will continue with the process. When the process is complete, the Fiery LCD will display the message 'Please remove CD'.

Remove the User Documentation CD

Power OFF the Fiery Server. The power switch is located on the rear of the server, above the power cord.

NOTE: Wait 10 seconds before powering ON.

Power ON the Fiery Server. The Fiery Server will boot and complete a self-test.

Using the Configuration Report as reference, re-enter the network settings on the EX12.

Install any required patches, as needed. Refer to the Updated Information section on the Configuration Report.

If needed, restore any data that you previously archived. See the Related Items.