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Alto

PeeBee – I am not personally aware of your specific issues, but do understand how a number of relatively small items can compound, hence the reason for wanting to talk…

We are not so naive to believe that any single software system will ever be 100% perfect for everyone – the wide choice and number of suppliers in the marketplace confirms this; but we do regularly update Alto to include wishes from our customers – it would be good to get a better grasp of your priorities so that we can try and address them for you.

As Group Sales Director, I do not normally need to get involved in this part of our business – we have some really good internal processes to get most small concerns ironed out, but obviously I am happy to help you if I can, as ultimately it helps me too, if we can solve these for you.

If you value your business, stay away! List of faults and functionality defects as long as my arm. And I’ll think you’ll find Rudy1 that WE are apparently the only agent with concerns. Our staff work around the faults as best they can. Alto/Vebra do not seem to take our concerns/suggestions into account when developing the software, rather they add unnecessary and unwanted ‘twiddly bits’ on their updates…if only they could get the diary to show the location of the appointments, or the 2nd contact to show on the record…

My understanding is that PSG just couldn’t get Alto right so bought out Jupix. I could be completely wrong of course.

I’ve just trialled Jupx and Expert Agent against Universal Anywhere and I have used Vebra Solex and DezRez in the past.

Jupix still wins hands down, it is simple, obvious, straightforward and above all quick and intuitive.

I would recommend anyone to try Jupix for just 1 hour compared to one hour with the rest (each of course) and work out which one allows you to register an applicant, book a valuation, do a property match the fastest.

Like an iPhone Jupix doesn’t need a manual – it’s so easy to use you just don’t need one (BTW it has one just in case)

Before buying any SAAS system, no matter how good it is, agents should educate themselves about the full cost and unseen implications of choosing a particular system.

Sticking data into a system without understanding the extent of things like 3rd party connections is akin to investing in a pension scheme without looking into where the cash is invested.

It might be fast and super simple to invest in Nigeria419 investments with very attractive promised returns & super friendly folk to deal with but sometimes things don’t always turn out as anticipated.

I think as from 4/7/16 all software providers will be real time uploading.

I do not use Rezi or Alto – I looked around and found universal was by far the best value for money cloud based, the people there are top notch always ready to help and you get ongoing support and not charge you for every little change. There reports are a little basic but to be honest how much detail do you need?

* The only slight issue i have is the real time data feed that is now a requirement by RM from 4/7/16 and my provider want to charge £10 p.m which i feel should be free, the benefit how ever is all leads from RM are also added onto your database so after consideration we are staying with them.

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