I believe this robots has been available in the USA since early this year. Does anyone have one yet?

I'm wondering how long does it take to change from topspin to backspin?

I can see that it can do this either by rotating the head, or by changing the relative speed of the wheels. I expect the rotating of the head will be quicker, but would like to know which method it uses, and how fast it can do this. None of the videos I've seen seem to illustrate this.

I just got the Newgy 3050XL last week. The setup was easy and I was up and going soon. However, faced some issues. Would be great if other owners can comment.

1. Just right out of the box, when I turn it on, it produces a high frequency noise. Is this normal?2. On the third day, when I tried to connect it through the app, it got stuck in the "Calibrating..." screen. It was clear that the phone bluetooth was able to connect to the device. But it was not proceeding any further. After trying for half an hour it finally worked.3. On the third day, it is able to connect, but the ball doesn't shoot out. It falls down with very low force as if the motor that is supposed to push it is not working at all.

Sounds like a fault to me, but it's best to ask Newgy. They are usually very responsive and helpful. It would be good if you can post their answer, here, for the benefit of other members that might have a similar experience.

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