Dr. Gurudutt was patient and kept me at ease

Dr. Chacko really listens and cares about his patients’ needs

Dr. Chacko was great! He really cares about the needs of his patients and spends time at the bedside. He doesn’t make you feel rushed and gives the opportunity to express all of your health care concerns/needs. Office staff is also very friendly and caring!

Dr. Downie made me feel comfortable and confident in minutes

This was my first time seeing Dr. Downie, and I was very nervous. He had me laughing, and feeling comfortable in minutes. He explained everything to me in detail and in terms I could easily understand. I wish he was available to be my primary care physician because I felt incredibly comfortable and confident immediately.

I was a mouth breather my entire life

I had septoplasty surgery just over a week ago to correct my deviated septum.

I’m a 31 year old male who has suffered from general breathing issues (I’ve been a mouth breather my entire life), regular sinus infections and pretty horrendous snoring (well, others have suffered more here…) – with my nose being a big point of conversation. After years of back and forth treating the symptoms of my breathing problems with antibiotics, nasal sprays and a fortune in over the counter temporary remedies – I finally visited Dr. Andrew Diamond and the great people at WellStar Ear Nose and Throat.

Dr. Diamond looked me over, and gave me great insight into the problems I was having – as well as fully explained my options, both medically and surgically. The staff were very helpful in assisting me with coordinating my insurance coverage and making sure everything we needed to have a clear diagnosis (including their onsite MRI – How convenient!) and prepping for surgery.

I’m 8 days out of the surgery and feeling incredible! I’m breathing really well, and sleeping restfully without snoring. I’ve woken up almost the entire week before my alarm, and feeling great! As an added bonus, without the blockage and nightly drainage caused by my nose issues, I’ve had no acid reflux all week! Even with the minor discomfort and general grossness that is involved in a surgery like this – I was back to work and beginning to feel significant differences in two days.

Dr. Andrew Diamond and his team are great, and I’ve already recommended them to a few people.

Dr. Chacko’s staff are efficient, attentive & family-friendly

I have been enjoying the kind and helpful staff at Dr. Chacko’s office for nearly 4 years. They are efficient, attentive and very family-friendly. The staff is quick to offer helpful suggestions and returns phone calls promptly. I wouldn’t go anywhere else for my family’s allergy needs!

Dr. Tirino restored my quality of life

It is difficult to understate the value of someone who helps you through a difficult time in one’s life like I had when I suddenly lost hearing in one ear. I was physically and emotionally down, but Dr. Tirino walked me through the process and I now have a new Sophono hearing device which has brought back a quality of life that I thought that I may never have again.

I am certainly not a seasoned judge of a surgeon’s ability; however, from my perspective of going through her surgery (which was a non-event and that’s a compliment) she’s brilliant.

I recently ran into a friend at a party who was raving about the doctor who had rebuilt her eardrum (I believe that I have that right) and I was raving right back about Dr. Tirino. Then, we suddenly realized that we were talking about the same person!

My deviated septum is fixed and I sleep like a baby!

So everyone is a little nervous when you need surgery, right? Dr. Jackson immediately made me feel confident that I was in the right place. From his sense of humor to his knowledge I knew I was in the right hands. The staff was professional and took great care of me. I am now the proud owner of a perfect nose, both inside and out. My deviated septum is fixed and I sleep like a baby! Thanks to Dr. Jackson and all the staff. I would highly recommend Dr. Jackson.

Friendly and helpful staff and done in 45 minutes

Even though I was a brand new patient and had to complete paperwork, see a nurse, see Dr. Diamond, and get limited treatment, I was done in 45 minutes. That was very acceptable, and I was pleased to do it all during my lunch hour from work. The staff was friendly and helpful; I would go back.

Dr. Chacko provided outstanding care for my child

I came to Dr. Chacko with my 7 year old son not knowing much about him. All I can say it that I am really thankful that I found him. He has been providing outstanding care for my son, he has answered all my questions and provided more information about my son’s allergies so I can be more knowledgeable about it. I am very thankful to Dr. Chacko and his staff.

Dr. Gurudutt gave me a thorough diagnosis and sound advice

Dr. Gurudutt was very thorough in his diagnosis and monitored my case very closely. Because of his quick diagnosis we were able to establish follow up procedures in a timely manner. He treated me as a sister and gave me very sound advice. He also spoke to me in a clear and concise way that I could understand everything we were keeping an eye on. Thanks to him I was able to monitor my health and make decisions that benefited both me and my family.

Thanks to Dr. Tirino, I can now live normally after 30 years of severe vertigo

I first met Dr. Tirino two years ago. I had been seeing other doctors regarding repeat episodes of severe vertigo, hearing loss and being off balance. I had been diagnosed previously by my ENT with Meniere’s Disease. Because the vertigo episodes were uncontrolled by medications, I sought the help of Dr. Tirino. She listened as I told her my complete past history which was 30 years with Meniere’s symptoms. She offered me two courses of action. One was Gentamicin injections in the inner ear which could help, but could also allow the inner ear to grow back and cause more bouts of vertigo later. The second option was surgical removal of the labyrinth. This surgery would nearly guarantee a stop to the vertigo. It took me 5 minutes to decide on the surgery. That was done in November 2013 and I have not had another episode of vertigo since. I am so thankful for Dr. Tirino’s wisdom, advice and expertise. I am no longer taking any medications for Meniere’s Disease and I am able to function nearly normally. Thank you, Dr. Tirino. I have recommended you to many other people following my successful surgery.

Dr. Downie was thorough and cared about my issue

Dr. Downie was great. I felt very comfortable with him, and appreciated that he reviewed the paperwork I filled out prior to the visit and asked some follow up questions based on what I had indicated. I feel like he was thorough in examining and asking about my symptoms. My wait time was relatively short, especially considering I had to fill out the new patient paperwork, and my overall time with the doctor and his staff felt adequate to fully discuss my concerns. Overall I was very satisfied with the appointment.

Dr. Chacko’s allergy treatments changed my life

Dr. Chacko’s allergy treatments have been a life changer for me. I now have no allergy symptoms during the fall (when it was really bad for me) or the spring. I am extremely grateful for this treatment and I encourage all of my friends and family in Atlanta, with allergies, to visit Dr. Chacko.

I wish more doctors were like Dr. Gurudutt!

It’s rare to find a doctor who doesn’t rush through the patient appointment. Dr. Gurudutt is such a man, listening attentively to his patient, explaining his thought process as he narrowed down possible causes and treatment options and demonstrating a kind, intelligent, yet humble bedside manner. I wish more doctors were like him! Bonus: Sense of humor and minimal time in office waiting room.

Dr. Chacko is a true healer

My son is receiving allergy shots for environmental allergies and OIT (oral immunotherapy) for his peanut allergy. Dr. Chacko is a true healer. He and his staff are wonderful and I am so grateful for the work that they do. They treat every patient as an individual and cater treatment to the individual’s needs. They are flexible with appointments. I could go on and on and it wouldn’t do them justice!

Dr. Diamond knew what was best for me

Dr. Tirino: Skilled, Calm & Thoughtful

I was having terrible headaches for over a year and I eventually said something to my PCP. Scans revealed “something” either on or in my skull. After much debate and a long journey through Neurosurgeons and ENTs, I came across Dr. Tirino – I was weary and scared. She immediately put me at ease by identifying the issue right away and assuring me that I was in the right place. The feeling of that moment is indescribable. She identified my issue as coming from a cholesteatoma. Surgery was scheduled and she was AMAZING. Her bedside manner is gentle and calming. My stitches were tight and perfect. She even wrapped my head in a bandage and tied it off in a cute little bow because she knew I would have to wear that head bandage for three days and I might as well feel a little bit pretty doing so. It was such a sweet personal touch that actually made me feel good in the hospital. She was available and extremely responsive when my husband texted her a concern post-op. She called to clarify and put him at ease. Dr. Tirino is amazingly skilled, calm and thoughtful. I couldn’t have been more pleased! I was definitely in good hands.

Dr. Downie makes you feel comfortable to ask anything

Dr. Downie has been treating my husband for several months. He always takes time to answer my husband’s many questions. Dr. Downie responds with clear and understandable answers. He makes you feel comfortable to ask anything. I like the thorough, diagnostic approach that he has taken with my husband’s problem.

Dr. Chacko: Professional, Knowledgeable & Friendly

Dr. Chacko is AMAZING! My name is Carly and I am 23. I have suffered with allergies and asthma all my life! Recently, they worsened. I found Dr. Chacko through “ZocDoc”; there were great reviews so I decided to try it! SO glad I did! Dr. Chacko is awesome! So professional, knowledgeable, and friendly! After my allergy test and breathing test, he suggested allergy shots. It has changed my life! I’m still in the process of them, but it has worked wonders! I love the office! The staff is friendly, organized, and everyone is so genuine!! Highly recommend!!

Dr. Diamond: Organized & Professional

Awesome! Dr. Diamond and his staff are very organized! From the moment I walked in, everything was in order. I didn’t have a long wait at all. Dr. Diamond listened to my concern, he answered my questions. Very professional… I really enjoyed my visit!

The Best ENT in Atlanta!

After 6 miserable years, 5 of which I spent with another ENT literally sick 24/7 with sinus infections and two other sinus surgeries, which led to IV antibiotics and eventually landed me in the hospital for 12 days with a near death Sepsis. Dr. Jackson is the only ENT available during Spring Break in April 2010 and he was like an Angel from God. I went to him after leaving the hospital in May at which time he told me that his patients all get well. By June, he performed my 3rd sinus surgery, in which he told me he cleaned out my “frontal sinuses.” I was told prior to this by the other ENT that I had no frontal sinuses! I have had a couple of infections during the healing process which were quickly cleared up and I had ear tubes inserted in March of this year which really has made a difference!

I have just visited him today in which he declared me completely healed of all sinus infections and ear infections! He kept his word! I am well and I am happy! He is the most caring doctor I’ve ever been to and has an amazing bedside manner when having surgery. He really does care about his patients in every way! I would HIGHLY RECOMMEND DR. KEITH JACKSON!

Thanks to Dr. Downie, my son has his life back

Dr. Downie is truly an awesome doctor and did more for Chris than any doctor has ever done for any ailment he has ever had. I definitely would recommend Dr. Downie to anyone with ENT issues. It is amazing how personal and truly caring he is for his patients as most doctors don’t take the time to even be half concerned as Dr. Downie was and is. His whole staff was also amazing and genuinely caring. We so appreciate everything he and his staff have done. He is truly gifted in his field. Quite frankly, he gave back Chris his life. He can now smell, taste, allergies do not bother him anymore, and no more headaches. Dr. Downie is a gigantic blessing!!!

Dr. Jackson and Dr. Chacko solved my sinus and allergy issues

I have had bad sinus and allergy issues all of my life. I have had two sinus surgeries in the past. Sinuses were better but allergies got worse as I got older. It got to the point that I spent nearly four years straight with sinus infections and at least one or more antibiotic prescriptions for every six week period. I even received allergy shots from Atlanta Allergy and Asthma for over 2 1/2 years during that stretch. Those shots did not help me in the least bit. Dr. Jackson (with WellStar ENT) recommended I see Dr. Chacko. I started seeing Dr. Chacko and receiving shots. I got over my last sinus infection with the assistance of Dr. Jackson. Dr. Chacko increased the dosage that I had been receiving at Atlanta Allergy and Asthma. I am now free of sinus infections and antibiotics. This is the first time in nearly 5 years that I haven’t been on antibiotics. The once per month sore arms is a small price to pay for the tremendous success that I have had with Dr. Chacko and Dr. Jackson! Thanks to them both for improving my quality of life!

Dr. Tirino changed the quality of my life forever!

I can’t say enough good things about Dr Tirino. She changed the quality of my life forever. She helped give me hearing that I never had before. Have been very nervous and apprehensive about having surgery performed for the first time she made me feel so at ease and not at all nervous. I wasn’t worried at all.

Dr. Jackson took care of our baby and put us at ease

We were very fortunate to have Dr. Jackson as our baby’s ENT when he suffered from repeated ear infections this summer. Dr. Jackson has a wise, calm, kind and funny demeanor that comes with years of practicing medicine and truly put us at ease. He was able to provide us with very logical and seasoned advice and we knew our little one was in good hands when he ultimately required tubes. We recommend Dr. Jackson highly.

Dr. Chacko has a great feeling for my child’s needs

Dr. Chacko has a great feeling for my child’s needs. She was dealing with hives and eczema. He was very informative, but most of all, his diagnosis was on point! Dr. Chacko came to me highly recommended, and I was not let down.

Dr. Jackson and the staff were friendly, accommodating & helpful

I called the office on a referral from my father (Dr. Diamond performed his life-saving cancer surgery years ago). The office staff at WellStar ENT is one of the best I have ever encountered at a practice. Very friendly, accommodating & helpful. The staff is also very well-versed in navigating insurance plans & coverage.

The staff helped me to arrange to see Dr. Chacko and Dr. Jackson on the same day for a CT scan of my sinuses (Dr. Jackson) and allergy testing (Dr. Chacko). Dr. Jackson wanted to investigate all potential causes of my problems before approaching the possibility of any surgery.

Dr. Jackson has a good personality and sense of humor. You can tell within just a few minutes with him that he is an expert in his field.

Finally – I can breathe

I have had allergies since I was 5 years old. I have had allergy shots from age 5 to 15 and it helped, but never REALLY helped with the Fall and Spring seasons when I got hammered (in bed) for 7-10 days when everything starting blooming and when the leaves fell.

I had deviated septum surgery to fix the narrow nasal passages in my nose October 2007 performed by Dr. Keith Jackson from the same practice Dr Chacko belongs to. I was very impressed with the results and the surgery went so well that I decided to attack my lifelong allergy problem after Dr. Jackson said Dr. Chacko could help.

In March 2008, after nearly 30 years of life, I enjoyed my first spring without being sick as a result of pollen and other allergens filling the air in Atlanta. I am so glad I took the plunge and tried allergy shot therapy. Two thumbs up to Dr. Chacko and his trusty sidekick Kathy.

If you have chronic allergies and are tired of the OTC drugs, it is time to give Dr. Chacko a call and start experiencing quality of life without a full head and runny nose.

Dr. Diamond gave me back my life

I suffered with chronic sinus issues (pain/pressure),for 10+ years. Not only did Dr. Diamond give me hope, but with the grace of God and his intelligence, he gave me back my life. I am feeling great! I can’t remember the last time I felt this good. Thank you so much, Dr. Diamond. A job well done! -Shawn Dowling, Roswell office

Dr. Jackson quickly identified my problem

Dr. Downie: Personable, Professional & Intelligent

He was personable, professional and intelligent. He explained the procedure of checking my sinuses very well and put me at ease. I am a wimp when it comes to having anything done to me so I was relieved when it was gentle and painless. He is actually the best physician I have ever been to. I definitely recommend him. The office staff was nice and not uptight.

Dr. Jackson: Great with adults, even better with kids

I am a Nurse Practitioner and my husband is a physician, so I have high standards for care. Dr. Jackson operated on all my sinuses a year ago and I have not had one infection and have honestly never felt better. I am indebted to his great care! My daughter is 3 and has tonsillitis and a sinus infection. He gave her fantastic care today – and said to call him asap if she was not better in 48 hours with his ordered medicines. Not only is he great with adults, he is even better with kids. His PA said he has done 3 surgeries on her kids. I would recommend Dr. Jackson to anyone in my family. A very close physician friend and his wife recommended him to me.