•Refers to the type of work performed by the employee
•Work must be directly
related to assisting with the
running or servicing of the business
•Does not include
working on a manufacturing
production line or selling a product
in a retail or service establishment

The phrase
“management or general business operations” refers to the type of work the
employee performs.To meet this
requirement, the employee must perform work that is directly related to
assisting with the running or servicing of the business.This type of work is different, for
example, from working on a manufacturing production line or selling a product
in a retail or service establishment.