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First my partner and I would like to express our sincere gratitude to the friendly manner of the staff. The room was well presented with a great deck view of central Florence, duomo and all. Breakfast was a massive buffe.. from juices, eggs, cold cuts, pastries and cereal. The real highlight though was the great staff specifically caludia at reception...

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Helpful?

Thank rawiniaj

GuestRelatManager, Responsabile reception at Hotel Ambasciatori, responded to this review

Dear Guest,
Thank you for having reviewed our Hotel. On behalf of the Management and the whole staff, we thank you very much for the nice words, we are pleased to learn that the location, our services and the staff were appreciated by you.
Sam and Claudia are very happy you enjoyed their services.
Looking forward to see you soon!!...

a great welcome by Valentina in the reception and the wishes expressed in the reservation about the type of room as well as location and early arrival were fullfilled !! great ! very friendly and room tidy with a big balcony .
the only negative was the heating that could not be regulated (or i did not find out how)...

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Thank Vladimir P

GuestRelatManager, Responsabile reception at Hotel Ambasciatori, responded to this review

Dear Guest,
Thank you for sharing your feedback concerning your recent stay with us.
I am delighted to hear you all your wishes expressed in the reservation were fulfilled and you enjoyed our great location and our services.
I hope you had contacted my staff concerning the temperature in your room.
Looking forward to welcoming you again at Ambasciatori Hotel...

We stayed for 3 nights at the Hotel Ambasciatori in Florence at the beginning of Oct. I had picked this Hotel after reading many Hotel Reviews in Tripadvisor. I wanted a Hotel close to the Train Station so that we wouldn't have a problem with our luggage. We were able to take the left door out from the end of...

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Thank daveispar

GuestRelatManager, Responsabile reception at Hotel Ambasciatori, responded to this review

Dear Guest,
We are really glad you appreciated our service and our location during your stay in our Hotel.
We thank you and hoping to welcoming you soon in the next future, we remain,
Yours Faithfully.
M. Burgio

First things first the hallway smells like sewage. Shower drain didn't drain. Front desk people were super rude. The bed was uncomfortable it was just 2 beds pushed together and the pillows non existent that were so hard and flat. Plus I found BLOOD on the sheets that was DEFIANTLY NOT MINE. Breakfast wasn't good everything tasted stale. I would...

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Helpful?

Thank lmf22

GuestRelatManager, Responsabile reception at Hotel Ambasciatori, responded to this review

Dear guest,
Thank you for taking the time to review your stay though I am so sorry it wasn’t the experience you were hoping for.
However, I don't understand why you haven't informed us about all these problems during your stay, we surely would have found a solution.
We'd love to hear more about what went wrong and how we...

Rooms are a bit small but perfect for two people. The breakfast is fresh and the wait staff are on top of refilling and cleaning. One down side is we were facing the train station and it was load all day and night. We asked if we could move rooms but they told us we had to pack our things...

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Helpful?

Thank c0achdana

GuestRelatManager, Responsabile reception at Hotel Ambasciatori, responded to this review

Dear guest,
Thank you for your good review.
We are delighted that you enjoyed your time with us and
look forward to welcoming.
Warm regards,
M. Burgio
Receptin Manager

What an amazing place don't judge a book by its cover - simply beautiful inside with excellent front desk service and a breakfast to die for.... Highly recommend we had recently stayed at Park Plaza Westminster Bridge London the price was exorbitant and the place was shockingly disappointing THIS hotel made up for our disappointing stay in London... Felt very...

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Helpful?

Thank DianneKnight

GuestRelatManager, Responsabile reception at Hotel Ambasciatori, responded to this review

Dear guest,
Thank you so much for your review.
Is great to see people coming from all the world to stay with us and enjoy our facilities.
Our Hotel staff strive to be the best in what they do, is really rewarding to see that is paying off.
Look forward to seeing you again in our “Home”.
Regards.
M. Burgio...

This hotel was disappointing. I think there must have been some renovations taking place during our stay. Good location but we were unfortunate to be facing the Metro. The bathroom was tiny, even for European standards and the amenities were less than ideal. The elevator was slow and small so we took the stairs everyday. The breakfast was poor and...

We loved staying at this hotel for 3 nights .
Staff extra nice, helpful . We got great help and recommendations on booking tours, and eating at good restaurants. Was very convenient location . Walking distance to train station,since we arrived Florence via fast train . Shopping , food , and some nice attractions are also walking distance .

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Helpful?

Thank Salma F

GuestRelatManager, Responsabile reception at Hotel Ambasciatori, responded to this review

Dear Guest,
We are really glad you appreciated our service and our location during your stay in our Hotel.
We thank you and hoping to welcoming you soon in the next future, we remain,
Yours Faithfully.
M. Burgio

Part of Momogram tour. Walking from train station across the street very disappointed by look of hotel BUt it was beautiful inside. Rooms were small but very very comfortable with fluffy white bedding. Very nice breakfast. Easy walk to leather markets, the Duomo....good location

So So. Typical size room for Europe. Bathroom was a sauna. Room faced train station, so opening the window was out. No AC in the rooms as it was "off for the season", it was so hot and stuffy we didn't sleep the three nights we were here. Walking distance 10-15 mins to most "must see" places.

Staying in Santa Maria Novella

Neighbourhood Profile

Santa Maria Novella

Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.

Created by us, dedicated to you!!!!This hotel was established to be one of our most exclusive locations.Its peculiarity is to successfully match our customers’ need of family warmth and luxurious comfort. We will be able to surprise you with our especially tailored services made for dynamic and particularly demanding customers by welcoming you in our warm and comfortable location. Here nothing is done by chance: rooms and services are studied in the least details to create the perfect scenario for your holidays.And you will fill this picture with your presence in: Our elegantly furnished rooms are made to provide emotions without invading your space. In fact guests and accommodation must be for us on the same wavelength. Our bright and refined rooms are in first place to make your staying an unforgettable experience.The Hall - Our refined and fashionable hall is the symbol of a modern customer-centred hotel project, especially designed for the people living in it....more less

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Also Known As:

Ambasciatori Hotel Florence

Hotel Style:

#102 Luxury Hotel in Florence

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