The Evolution of Legal KM and Lessons for other Professionals

Does knowledge management in large law firms hold lessons for other professional service firms? Yes.

Oz Benamram, the Chief Knowledge Officer of White & Case, and I presented to the CIOs of large accounting firms at the Information Technology Alliance conference on 8 Dec 2014. The title of our session was “The Evolution of Legal KM and Lessons for other Professionals”.

Oz explained how to build a KM department and I provided a history of KM with an emphasis on what legal KM professionals have learned over the last decade. My slides are below.