Privacy Policy

Last Revised: July 24, 2018

Welcome!
Welcome to the WineCountry. WineCountry Media, LLC (“WineCountry[AT1] ,” “WCM,” “we,” “us,” or “our”) provides website content, features and other products and services (together, the “WineCountry Services[AT2] “) when you visit or shop at our websites located at WineCountry.com, NapaValley.com, and Sonoma.com and any related or successor sites[AT3] (the “Websites”) or through our mobile application (together with the Websites, the “Platform”).

We respect your privacy and realize that trust is the foundation of our relationship with you. This privacy policy (the “Privacy Policy”) describes the information we collect about you, how it is used, and with whom we may or may not share it. This Privacy Policy covers the Platform.

By using the Platform, you agree to the terms of this Privacy Policy. By accessing and using our Platform (including providing information through the Platform), you expressly consent to WCM and our service providers collecting, using and disclosing your Personal Information (as defined below) in accordance with this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not provide us with your personal information or otherwise use or interact with the Platform.

Also, please note that all capitalized terms that are not defined in this Privacy Policy have the same meanings as set forth in our Terms of Service.

Changes to this Privacy Policy.
WCM may update this Privacy Policy from time to time. The date at top of this Privacy Policy indicates the last date upon which the Privacy Policy was modified. We may modify this Privacy Policy at any time. If we do so, we will update the last revised date shown at the top of this Privacy Policy.

Other Items of Note.

Cookies.
Cookies are small files that the Platform puts on your computer, which collect information that help us refine our Platform based on user preferences, make certain features of the Platform available to you and to help us track your use of the Platform. By changing the preferences or options of your web browser, you can instruct it to accept all cookies, block certain cookies, require your permission before placing a cookie on your computer, or block all cookies from being placed on your computer. However, please note that if you block cookies from the Platform, you may not be able to use all of the functionality that we make available on this Platform.

At present, the only cookie used by the Platform is a third-party tool called “Google Analytics,” which helps us collect information about the Platform, such as (a) how often you and other users visit the Platform, (b) what portions of the Platform you and other users access, and (c) the other sites that you and other users have visited before coming to the Platform. Google Analytics provides us with aggregated information about our users, rather than individual information about you. Google Analytics places a cookie on your computer to identify you to Google the next time you visit the Platform, but the cookie can only be used by Google. Information about Google’s ability to use and share information collected by Google Analytics about your visits to this Platform is described on the Google website, including in the Google Analytics Terms of Use.

Children.
Our Platform is intended for general audiences and is not directed to children younger than thirteen years of age. We do not knowingly collect personal information from children under the age of thirteen.

How We Respond to “Do Not Track” Signals.
Certain web browsers have “Do Not Track” or similar settings, which allow you to tell the websites you visit that you do not want your activities on such websites tracked. Currently, the Platform does not respond to “Do Not Track” or similar settings, so your activities on the Platform may be tracked regardless of your browser settings.

Other Sites and Links.
This Privacy Policy only covers our Platform, and not third-party sites, such as social media sites. When you leave the Platform, whether via a link located on the Platform or otherwise, please remember that we do not exercise control over any such third-party sites – therefore, we cannot be responsible for the privacy practices of any website other than this Platform. We encourage you to carefully review the privacy policies on such other websites.

We may include social media features, such as Facebook “like” buttons and certain widgets, such as a “share” button. Such features may set a cookie, collect your IP address, or use other identifiers to enable them. Your use of these features is done under the privacy policy of the company providing them, such as Google or Facebook.

Information We Collect From You.
The categories of personal information (“Personal Information“) we collect on and through the Site and Services varies depending on your level of interaction with the Site and Services, specifically:

Visiting the Platform.
When you visit and browse the pages on our Platform, the Google Analytics tool (described above) collects information about you, as described above and on the Google website.

Subscribing to Our Newsletter.
When you subscribe to our newsletter and confirm (via the email we send you) that you have elected to subscribe to the newsletter, we also collect your email address.

Registering for an Account.
When you register for an account on the Platform, we also collect your email address.

Making a Purchase of a Product and/or Reserving an Experience.

General.
When you make a purchase through the Platform (other than a purchase of an Experience), the following information is collected from you by our third-party payment processor (see below):

We do not see any of this information until after a purchase is made, which is when our payment processor shares with us the information described in items #1-4 above, plus the type of credit card you have used (we do not see your other credit card information, nor your billing address).

Experiences.
When you purchase an Experience through the Platform, we will collect from you the following information:

Your full name;

Your email address;

Your mailing address;

Your phone number (if you choose to provide it to us);

Your credit card information; and

Your billing address.

Products.
When you purchase a Product through the Platform, we will collect from you the following information:

Your full name;

Your email address;

Your mailing address;

Your phone number (if you choose to provide it to us);

Your credit card information; and

Your billing address.

As further described in the Section titled “How We Use and Share Your Information” below, we use third parties to provide services to us in connection with our operating the Platform and providing the Services. In interacting with us through the Platform, such third parties may collect information from you through the Platform. For instance, as mentioned above, we use a third-party payment processor to help us process credit card transactions for purchases.

Storage & Security.
We use reasonable measures to protect your information. However, as stated in our Terms of Service, please note that no method of transmitting or storing information is completely secure from unauthorized access, use, or disclosure. As such, we cannot guarantee the absolute security of any information.

How We Use and Share Your Information.
We use and share your information for the following purposes:

To Process Your Transactions.
We use and share the information you give us to process the purchases of products and experiences that you’ve ordered, and to provide those products and experiences to you.

To Update You About Us.
We use the information you provide to us to let you know about what we’re doing. For instance, if you provide your email address to us, we may send email to you at that address. We may also provide that email address to our third-party vendors that help us with email correspondence, for the purpose of helping us send such email to you. If you click on a link in an email we send, we may elect to redirect you to a third-party vendor’s servers to register the link, and your clicking on the link may indicate to a third-party vendor and/or to us that you have clicked the link to visit the linked website.

To Improve Your Experience.
Our primary goals in collecting information are to provide and improve the Services, to administer your use of the Services (including your account, if you have registered for one), to provide you with more relevant and desirable experiences, to provide information and recommendations to you regarding the Platform and Services, and to enable you to easily browse, offer (as applicable), and purchase experiences.

Third Parties.
We do not sell or rent your Personal Information to any third parties, such as marketers. We do, however, share your Personal Information with third parties that we trust that provide services to us with respect to the Platform and Services, such as payment processors, credit bureaus, banks, verification services, companies that store our data on our behalf (e.g., on servers in data centers managed by a third parties), and other companies that provide services to us. We also provide your Personal Information to the Suppliers who offer Experiences to you through the Platform.

Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information about you through the Platform and elsewhere on the Internet and use that information to provide measurement services and target ads. For example, the Platform uses the Pixel service provided by Facebook, which permits us to track the actions users take after following links to the Platform. Although we see only aggregate statistical information about you, individually identifiable information is sent to, processed by, and saved by Facebook as part of such service. You may opt out of the collection and use for ad targeting of data generated by Pixel and other similar tools by visiting sites such as http://www.aboutads.info/choices and http://www.youronlinechoices.eu/ and using the processes permitted on such sites to opt out of ad targeting.[AT4]

Exceptions.
In addition to the above, in certain circumstances, we may use and disclose the information we collect for the following purposes:

To respond to your requests for information;

To provide the Platform and Services to you, including to process, bill, and (if applicable) ship any of your purchases;

To comply with applicable law, court order, subpoena, or other legal process;

To help WCM, our affiliates, and suppliers to establish or exercise legal rights or defend against legal claims;

To respond to any claim that any part of the Platform or Services violates the rights of third parties;

To investigate, prevent, or take action with regard to illegal activity, suspected fraud, potential threat to the physical safety of any individual, violations of the Terms of Service, or as otherwise required by law;

To investigate or take action with respect to any circumstance that could expose WCM or its affiliates to liability;

To otherwise protect the rights of WCM, its affiliates, its users, and the public; and

If WCM or any of its affiliates undergoes a sale, merger, reorganization, or other change of control, in which case we may release your information to the other company.

Have Questions? Contact Us!
If you have any questions or concerns regarding this Privacy Policy, please send an email to us at info@winecountry.com. Please note that this address is provided exclusively for sending us questions or concerns about the Privacy Policy. Inquiries regarding any other topics, such as technical support requests, reports concerning email abuse, and reports of instances of piracy, will not receive a response through this process.