Lost Private Key

MyCrypto is not a "web wallet". You do not create an account or give us your ETH or tokens to hold onto. We are simply an interface that allows you to easily interact with the Ethereum blockchain.

In order to ensure your security & privacy, no sensitive data is ever saved, stored, or transmitted when you use MyCrypto. We only have access to the information that is publicly available on the blockchain.

Unfortunately, this means we cannot:

Recover your private key

Access you account

Recover or reset your password

Reverse or cancel transactions

Recover your account

Send your ETH or Tokens from one address to another

There may be a chance that you saved it without realizing it. We recommend:

Do a full search of your computer for “UTC--“ and see if the private key shows up.

Do a full search of your computer for your address without the 0x at the beginning.

If you know when you created it, look through all files during that time period for any documents or screenshots.

Generate a new wallet via https://mycrypto.com/generate and take a look at the different options you may have downloaded or saved. Sometimes that can jog your memory.

MyCrypto is an open-source, client-side tool for generating ether wallets, handling ERC-20 tokens, and interacting with the blockchain more easily. Developed by and for the community since 2015, we’re focused on building awesome products that put the power in people’s hands.