Privacy Policy

We take protecting your data seriously

Thank you for visiting our website. We are delighted that you are interested in our company and our products / services. We take protecting your personal data very seriously, and we want you to feel secure with regards to the information you give us when you visit our website. For us, complying with German data security law is a matter of course.

We want you to know what data we collect at PROMIPOOL while you are visiting our website, when we collect it and how we use this information. We have taken technical and organizational measures that ensure that data protection regulations are observed by us and by any service providers we work together with.

Personal data

Personal data is information about your identity. This includes e.g. your name, your address and telephone number, and your email address. You don’t have to divulge personal information to be able to use our internet site. But in some cases, we need your name and address, and further information so that we can provide you with the services you require.

The same applies when we want to give you information material or supply you with goods you have ordered, or when we need to answer your questions. We will always tell you when this is necessary. Also, we only store or process data that you have provided us with either voluntarily or automatically.

If you use one of our services, we usually only take the data that is necessary to provide you with the service you require. We may ask you for further information, but this is voluntary. Whenever we process personal data, we do it to provide you with the service you required or to fulfil our legitimate commercial interests.

Using your personal data

As a rule, we only use the personal data you have provided us with to answer your queries, process your orders, or to provide you with access to specific information or offers. We, or one of the service providers we work with, may also want to use this information to provide you with information about our services, or about products that may interest you. We may also use it for online surveys to help us improve customer service.

Naturally, we respect your wishes if you prefer not to provide us with additional information for customer services (especially if this is for direct marketing or market research purposes). We never give personal information to third parties or use it for other purposes.

Using your personal information for specific purposes

The personal information you provided us with will only be used for the specific purpose requested by you. We will not give your details to third parties without your permission.

Personal data is only shared with public authorities and government institutions when this is stipulated by law, or when we are forced to do so by a court of law. Our staff and any service providers we work with are bound to confidentiality and to observing the regulations of the Federal German Data Protection laws.

Automatically collected non-personal data

When you visit our website, we store certain information for administration and technical reasons. These are: the name of the site visited, the browser and operation system used, the date and time of access, the search engine used, the name and IP address of downloaded files.

This data remains anonymous and it is used solely for statistical purposes and to improve our website and online services. This anonymous data is stored separately from personal data on secure systems and allows no inference on individual persons. This means that your personal details are protected at all time.

Cookies

If you visit our website, we might store information on your computer in the form of cookies. Cookies are small files that are sent from an internet server to your browser and stored on your computer’s hard drive. Only the internet protocol address is stored in this process, and no personal data is involved. The information stored on cookies means you will be automatically recognized next time you use our website, so you will find our site easier to navigate. For example, cookies enable us to adapt our website to your interests or to store your password, so you don’t have to enter it again.

You can, of course, visit our website without using cookies. If you don’t want us to recognize your computer next time you visit us, you can prevent cookies from being stored simply by setting your browser to not accept cookies. Find out how to do this in your browser’s operating instructions. If you do choose not to accept cookies, you may have difficulty in accessing certain parts of our site.

Facebook

Our website uses social plugins provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook” ). The plugins are identifiable by a Facebook logo (white letter f on blue background or a thumb up icon) or the notice Facebook Social Plugin. For a full list of all social Plugins please see: http://developers.facebook.com/plugins.

When you visit a page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about your having accessed the respective page of our website. Thus, we have no influence on the data gathered by the plugin and inform you according to our state of knowledge:

The embedded plugins provide Facebook with the information that you have accessed the corresponding page of our website. If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking Like, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. Even if you are not logged into Facebook, there is possibility that the plugin transmits your IP-address to Facebook.

For the information on the purpose and scope of data collection and procession by Facebook, as well as your rights in this respect and settings options for protecting your privacy please visit Facebook’s privacy policy: http://www.facebook.com/policy.php

If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website. Further you can block Facebook social Plugins by using add-ons for your browser, like the Facebook Blocker.

Twitter

AdDefend

PROMIPOOL uses AdDefend in order do display reclaimed advertisements. This service is provided by the AdDefend GmbH, Borselstrasse 3, D-22765 Hamburg. This service uses Cookies with randomly generated ID to determine whether you have visited this page before. For this purpose, the service generates a pseudo user profile with said ID. You can, of course, opt-out at www.addefend.com/de/opt-out/. This opt-out only concerns the device you are using and also comes into effect whenever you delete your Cookies on said device as well.

Taboola

This website uses Taboola's content discovery technology to recommend to you other online content that you may be interested in. To make these recommendations, Taboola collects information about your device and your behavior on this website (and other partnering websites) using cookies and similar technologies. To learn more, see Taboola's Privacy Policy or click here to opt out: https://www.taboola.com/privacy-policy#optout

Google AdSense

This website uses Google AdSense, a service to include advertisements from Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google AdSense uses Cookies and Web Beacons (invisible graphics). With these Web Beacons, information about the traffic on this site can be analyzed. The information generated by Web Beacons and Cookies about the website’s users (including your IP address) and the delivery of different advertisements is gathered by Google and transferred to a Google server in the United States where it is stored. This information can be passed on by Google to one of its contracting parties. However, Google will not merge your IP address with other data about you.

Google Analytics

On this website, we use the we analysis service Google Analytics, which is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “Cookies“, which are text files that saved to your computer enabling the analysis of the website’s users. The information generated by the Cookies about the website’s users (including your IP address) and the delivery of different advertisements is gathered by Google and transferred to a Google server in the United States where it is stored. By storing the Google Analytics Cookies (Legal basis: Art. 6 (1) (f) DS-GVO), we can analyze the behavior of our users to improve our site and our advertisements. Google supports us in these efforts as an external processor. Google will use this information to analyze the user behavior on this website and generate reports on said behavior. However, Google will not merge your IP address with other data about you. On our website, the feature of IP anonymization is enabled, which means that within the European Union (or in a contract stare of the Agreement on the European Economic Area), Google will shorten your IP address before transferring it to the United States. There are exceptions, when Google transfers the full IP address to a server in the U.S. and shortens it there. The legal basis for transferring personal data is the so-called EU-US- Privacy Shield.

You can prevent the storing of Cookies by changing the preferences in your browser, but be advised that, if you do so, you might not be able to use all the features of the website. You can also prevent Google from gathering data (including your IP address) with Cookies and processing it by downloading and installing a browser plug-in under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

The legal basis for the usage of Google Analytics is Art. 6 Abs. 1 lit. f DSGVO. The data linked with Cookies, user IDs or advertisement IDs which we gather, and transfer will be deleted automatically after a period of 26 months. Further information about Google’s privacy policy and the terms of use can be found under: https://policies.google.com/?hl=de.

Children

Children under the age of 18 should not pass any information on to us without the permission of their parents or guardians. We never request personal data from children or under-aged persons. We do not collect this and do not pass it on to third parties.

Safety

We have put technical and administrative safety measures in place to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees and service providers are bound by the Federal Data Protection regulations.

Whenever we collect and process personal data, this information is coded before it is transferred. This means that your data cannot be misused by unauthorized third parties. Our safety measures are subject to an ongoing optimization process. Our data protection regulations are constantly updated. Please make sure you read the current version.

Changes to our data protection regulations

We reserve the right to alter our data safety and protection regulations if this becomes necessary because of new technology. In these cases, we will alter the data protection advice. Please make sure that you always use the current version of the data protection regulations.

Links

Links from our website to other websites are not covered by this data protection declaration. We do our best to ensure that any links on our site meet up to our standards. However, we have no control over the content of these sites and cannot guarantee that they comply with our date protection standards. We therefore advise you to check the data protection declarations on the sites you visit.

Right to information

Please contact us at any time if you want to know what kind of personal data we have stored about you. To receive this information, please write an email to info@promipool.de.

Right of objection

In addition, you may at any time withdraw your permission for us to collect and store your personal data. If you want to do this, please write an email to info@promipool.de.

Questions, Suggestions, Complaints

If you have any questions about this data protection declaration or about the processing of your personal details, you can contact our data security inspector Herr Bernd Fuhlert, @-yet GmbH, Schloß Eicherhof, D-42799 Leichlingen, datenschutz@promipool.de. He will be glad to help you if you need information or if you want to make suggestions or have any complaints.