Jimdo Review and Pricing – What Their Current Users Think

What is it?

Want to create a pro business website in less than 60 minutes? Click Here to get our FREE Website Builder guide and find out how.

How popular is it?

More than 10 million users and 10,000,000 sites. They have around 200 employees.

What does it do well?

Create a quality website for your business at minimal cost/time investment and without having to know HTML/CSS internet code. Although if you want to use code, you can. It also allows you to sell up to 5 products on its free plan(most website builders don’t allow any products on their free plans, or 1 at most).

What does it not do well?

Create drop-down pages/subpages on all templates, have access to as many polished themes as others (SquareSpace especially), import/export your website. Check out Squarespace.

Who does it work well for?

Business owners who are looking for a cheap/free and easy-to-build option for their business website.

Who does it not work well for?

Artistic/design businesses, businesses who want a high-powered ecommerce solution, businesses who have a very specific look in mind for their website (not a true drag-and-drop builder). Check out Squarespace.

US Based?

Customer Reviews?

Jimdo Pricing

Jimdo pricing includes both free as well as paid premium website plans. With the free plan, there is a Jimdo advertisement in the site’s footer. Also, you do not have a custom domain or any kind of business email with the free option. When it comes to the two premium plans, Pro and Business, the main differences relate to storage space, email capabilities, ecommerce tools, and SEO options. In general, the Pro plan should be plenty for the business owner (unless you want to do ecommerce).

It’s also important to note that Jimdo only sells websites in an annual package as opposed to month-to-month. We have broken down the monthly costs below, to make it easier to compare to other website builders’ prices.

Ease of use

Overall, Jimdo’s builder is pretty simple and easy-to-use. However, if you know exactly what look you are going for, it can actually be harder to get with Jimdo’s builder, versus’ a true drag-and-drop builder like Weebly. The reason is that Jimdo’s templates are divided into sections, and each template has set sections. You can only add new elements within a section, which can leave odd spaces in your pages.

Here is the homepage I came up with after around 20 minutes of messing around with the builder.

Primary features:

Features It Has

Features It Does Not Have

Contact Management

Advanced Reporting

Sales Pipeline

Accounting

Task Management

Project Management

Workflow Automation

Social Media Monitoring

Basic Reporting

Invoicing

Lead Management

HelpDesk

Calendar

Territory Management (Enterprise Edition only)

Web Form Integration

Document Library

Primary Integrations:

Integrations Supported

Integrations Not Supported

Social Media (Facebook, LinkedIn)

Evernote*

Google Apps

Quickbooks*

Dropbox

Freshbooks*

Mailchimp

Shopify*

Zapier

Phone/VoIP

*Integrations supported through Zapier, a service that lets you send data between Base CRM and other applications.

Detailed Overview

Jimdo’s whole shtick is to provide the most basic and easy-to-use website builder. Many people feel they have succeeded at this. Personally, I was not a huge fan of Jimdo’s builder. It seemed clunky to me, and not nearly as intuitive to use as others I have tried. Their site editing bar is on the right, which is not as comfortable for me as ones that are on the left. It also did not allow for nearly the depth of customization I had gotten used to when testing out other builders. It is not a true drag-and-drop builder, instead making you work within pre-defined sections of each page.

With that being said, there were some things that I liked. For one, the way you can customize the navigation bar, and order your pages on different levels was nice. However, you can only have dropdown navigation bars in certain themes, which is a pain. Also, their social media buttons are super easy to include on a page and they have more options than many builders.

1) Number and Quality of Free Themes/Themes in General

2) Customizability of themes/design (Drag and drop, html access)

Jimdo’s drag-and-drop builder is pretty easy to use. However, Jimdo’s templates are divided into non-changable sections (header, body, footer), which limits your customizability. You do have full HTML/CSS access if you want it.

Jimdo also has a live-video feature that allows you to make your website background a streaming video, which I have never seen offered by any other website builder.

Here is an example of what the builder looks like.

3) Custom Domain Options/internal hosting?

Jimdo’s free plan does not have any custom domain options. However, the pro and business plans come with a custom domain.

4) Ecommerce/online option

If you are worried about SEO friendliness, than Jimdo’s free plan may not be the best choice. You can edit main page meta-tags, but not page descriptions. The pro plan allows you to edit individual page SEO settings and the Business even provides advanced SEO tools.

5) SEO Friendly

One of the standout features with Jimdo’s free plan, is that you can sell up to 5 products, which is not the case with other website builders. And from what I have read, Jimdo is actually a pretty popular ecommerce solution.

To be honest, I was a little surprised. The ecommerce platform is fine, but in my opinion, not on par with SquareSpace’s or Weebly’s. For one, it is not as well designed/easy to use. Second, you cannot import products from your other ecommerce sites. Third, it does not have any real-time shipping quote options (SquareSpace does). But, at $20/month, it is cheaper, although only by $10 or so.

6) Mobile Friendly

Jimdo advertises mobile-friendliness for all their templates. But, some reviews I read said that only some themes are truly responsive. To edit your mobile site, you have to edit your main page or do actual HTML/CSS coding, which is out of the question for many people. So, the jury is still out on this one.

Here’s an example of the mobile view for the site I create:

7) Mobile Friendly

If website statistics are important to you, you will have to pay for one of Jimdo’s premium plans. The free plan does not include any kind of statistics tracking option. However, the pro and business plans do.

8) Email Capture/Newsletter Subscription

Jimdo integrates with MailChimp, although it is a third-party integration, which means you have to copy the form code off of MailChimp’s site and then paste it into Jimdo’s HTML coding box that you can drag-and-drop onto your contact page.

9) Business Email

With Jimdo’s free service, there is no business email option. However, with the pro business plans, business email is included. You can have 1 email address with up to 3 forwarding addresses on the pro plan and 20 email addresses with unlimited forwarding addresses on the business plan.

10) Appointment Booking

You can copy and paste code for apps such as opentable(restaurant) or BookingBug (general booking) into your site using Jimdo’s HTML/CSS code box tool. This will embed a form in your site that your viewers can use to reserve tables or book appointments.

11) Marketing Tools

If you are the kind of business owner who markets your business via social media, Jimdo has social media buttons you can drag-and-drop right onto your page, including Facebook, Twitter, Reddit, and many more. There are also a variety of third-party apps you can use to market your business, such as Mailchimp, Ininbox, and others.

12) Live chat

There is no live chat option that is included in Jimdo’s plan. However, there are plenty of third-party live-chat options that you can embed in your site, such as Formilla, Olark, and Userlike.

13) Live chat

By exporting CSV files, you can integrate with many different accounting/invoicing options. The one specifically mentioned on Jimdo’s site is Freshbooks.

14) Live chat

If you want a blog on your site, Jimdo gives you that capability. You can customize the look and feel of your blog, have post lists, and integrate your blog with various social media outlets.

However, there are several key blogging features that Jimdo does not have. For one, you cannot schedule entries to post automatically. Also, there is no multiple author support. Other builders, like SquareSpace and Weebly, both have these added features.

Integrations:

Jimdo offers a variety of integration options, mostly through third-party applications. Of course, if you are interested in ecommerce, Paypal’s a biggy, which Jimdo understands and integrates with. There are lots of social media integration options, from Facebook, to Twitter, to Reddit, and more.

If you need accounting integration, you can export CSV files to nearly any major accounting software/service, including Freshbooks. Jimdo also integrates with a variety of different email marketing services, including our recommended provider, MailChimp.

For a full-list of other common integration tools/third-party apps, check out Jimdo’s Tools page.

Customer Service

24 hours?

No (9-5 PT)

US Based or Not?

Yes

What’s The Method of Delivery?

Jimdo offers live chat and email support, as well as a self-help knowledge base and forum. With their business plan, they guarantee a response within two hours. From our Jimdo reviews and reviews I have read elsewhere, Jimdo seems to have a pretty good customer service reputation.

The Bottom Line

For what it is, Jimdo is a pretty good website builder. You are not going to get the best templates or the highest powered ecommerce tools. However, if you are just looking for a website builder that is cheap, quick to setup, and easy to use, then Jimdo’s not a bad option. Give their free trial a spin and see what you think.

Want to create a pro business website in less than 60 minutes? Click Here to get our FREE Website Builder guide and find out how.

I’m really enjoying using it. To get the best out of it it helps if you know a little CSS and HTML but even without that it’s a great site.I’ve been using wordpress for years and I’m finding this much easier. It is a shame it doesn’t have it’s own media storage as that means a little more messing, but I’m still finding it a pleasure to use.

The experience with Jimdo was awesome. They really handled the situation on a timely fashion. I was satisfied. I had trouble with creating my form and the I did a test run of it. And it seems that I wasn’t getting the emails at all. Coming to find out that the emails were going to my junk mail folder so I had to correct that problem on my end with a filter. So thank you Jimdo for the help you gave.

We worked with a designer from 99designs to build a new site and weren’t entirely sure what to expect. Although the designer from 99d wasn’t able to do everything we asked, once we took over the site, Jimdo support staff were pretty helpful at pointing us in the right direction in terms of editing CSS, implementing a Mailchimp form, etc. We had some experience with HTML/CSS, which helped. We find the site responsive, both in terms of the drag and drop design process, and the finished product, unlike Wix, which is way too clunky. The only thing we would like to see is the ability to implement the blog widget within columns. Other than that, we like Jimdo and intend to use it for other websites.

I’ve been a Jimdo (free) user for 2 years. I’ve also used WordPress, weebly, wix, and others, but Jimdo is my all time favorite. My website is mostly for my own entertainment, but people who understand my insanity enjoy it also. I’ve built sites for others and have had no complaints. I would comment on your review pros and cons but scrolling up and down is too tiring for an old dude. Some of your cons noted do have work-arounds.

Horrible experience. No support option and because they have “support agents” all over the world you have to wait until they are available in their own local business hours. We fell into jimdo as part of a business, marketing and promotion plan and cannot wait to change providers. This is a clear example of the high cost of a cheap service. AVOID AT ALL COST.

I’ve been a jimdo client since almost 2 years ago. The servers are quite good, we are hosted in different locations in Europe and they went down sometimes, but not so frequently. In the other hand the platform is very easy to use and very powerful. Very SEO friendly, but you have to use it correctly and link your website to social networks. The only negative situation is that you cannot move your website to an other content service, because there is not a FTP loading system.Jimdo is perfect for small project and for people who don’t know very much how to write down the code.Jimdo is improving the service day by day, I definitely suggest jimdo!

We are hosted at Jimdo sicne 2010. We never had a problem with our site and it never went down.

Jimdo it is easy to use even for people that doesn’t know a word about html. You can build your website in less than 1 hour.

And it is very fast. You see what you update right away, without the need of refreshing your page. You can add text, tables, columns, images, videos, as fast as a click. You can move them up and down, or even move them to another page.

You can copy pages and edit them later, what will save you a lot of time when adding new content. Or add “invisible pages” which links can be sent to a customer, and then request the approval of a draft before publishing

If you have any doubt or you are wondering how to do something, Jimdo has an excellent blog, forum and customer service. Jimdo is always helping to improve your site with easy tutorials with the newest trends.

Social

Need Help

Disclaimer: We spend hours researching and writing our articles and strive to provide accurate, up-to-date content. However, our research is meant to aid your own, and we are not acting as licensed professionals. We recommend that you consult with your own lawyer, accountant, or other licensed professional for relevant business decisions. Click here to see our full disclaimer.

Product or company names, logos, and trademarks referred to on this site belong to their respective owners.