Communications

The Springboro Police Communications Center is staffed 17 hours a day, 7 days a week (from the hours of 12:00 a.m. - 7:00 a.m. calls are routed to Warren County).

Dispatcher Responsibility

It is the responsibility of the police dispatcher to quickly and accurately identify the nature of your call and assist in solving the problem. The dispatcher is the critical link between the citizen and the Police Officer, as they screen calls and transfer the information to the police officers.

Priority of Calls

The Dispatch Center receives a variety of calls, which may vary from a simple request for information to a report of a life threatening incident, the dispatcher must ask specific questions to accurately prioritize the call and assign it to a police officer, or direct your call to the appropriate resource. The amount of time it takes to obtain this information determines how quickly an officer is able to respond.

When requesting service for non-emergency situations, we ask for your patience in waiting for the arrival of a police officer, as emergency calls have priority. The officer will respond to your call as soon as possible.

Dispatch Center Contact Information

Emergency: 911

For police assistance in emergency situations and crimes that are in progress.

Non-Emergency: 937-748-0611 or Dispatch Direct: 937-425-2525

For Police assistance in non-life threatening situations

Information Needed

When calling, please have the following information ready:

Type of incident

Is the crime still in progress

Number of suspects, if any; and whether they are armed

Suspect description (race, sex, height, weight, clothing) and last known direction of travel

City Staff/County Communications Center

The Springboro Police Department employs 3 full-time Customer Service Managers and one Office Manager. The Warren County Communications Center (Lebanon) answers all 911 calls for the City and handles the primary responsibility of radio dispatching for road patrol units.