Case Management

In some situations where a patient has multiple and complex needs apart from physiotherapy, SGNP Ltd can also take a role in case management. SGNP Ltd can manage the entire patient’s case in order to make sure that all needs of the patient are addressed while independence is maximized. SGNP Ltd can act as patient advocate and will out-source other services to make sure that the patient do not lose out; for example if the patient is in need of home adaptation to make independence possible or if the patient may require a little bit of help in personal cares or in activities of daily living or involvement of other health professionals to address other issues.

SGNP Ltd can provide training/management to the support workers and carers; the training/management is personally tailored to the patient's real time situation and changing needs including moving and handling and personality/preference management. SGNP Ltd can coordinate all health professionals/support workers' involvement and takes feedback/complaints from the patient and takes action to make sure there is seamless provision of care and services. One stop case management is good because this enables the patient and family to talk to one person and everything else follows.

"I have been to so many physiotherapists after my stroke and it was SGNP Ltd that made a difference to my functional recovery" - George M

Note: All support workers/carers will be directly employed by the patient or the patient's deputy. SGNP Ltd will only help in the recruitment, selection, training, and management of suitable candidates.