Dr Ali Z. Bigdeli

Operations & Information Management Department

Ali Z. Bigdeli is a Senior Lecturer (Associate Professor) in Industrial Service Innovation in The Advanced Services Group (ASG) at Aston Business School. His interests lie in the operational and organisational change brought about when businesses intend to introduce technological innovations to the market. His research at the Centre focuses on how servitization helps a business to bring its products to market, expand the scale of its operations and increase financial sustainability, and the business model innovation that is required to enable this.

Before joining ASG, Ali was involved in two projects at Cass Business School in London, working closely with manufacturers to understand how providing integrated product-service offerings influenced factors such as operations, value capture and creation, and supply chain integration, and the challenges such as changing the organisational decision making processes and mind set. He also looked at the impact on the business ecosystem and how providing advanced services requires small businesses to work together in a network, each providing an aspect of the service and aligning their business models to achieve this.

He works closely with companies engaged with The Advanced Services Group to understand and define their challenges and provide practical frameworks and tools for servitization.

Schroeder, A. and Ziaee Bigdeli, A., (2018) Capturing the Benefits of Digitalization and Service Innovation: A Business Network Perspective, Proceedings of the 78th Academy of Management Annual Meeting,Chicago, United States.

Ziaee Bigdeli, A., Li, F., and Shi, X. (2013), The Evolution of Business Models in University Spinouts: Routes to Sustainability and Scalability. British Academy of Management (BAM), Liverpool, United Kingdom.

Shi, X., Li, F., Ziaee Bigdeli, A. (2013),Predicting the Effects of Business Models on New Product Performance: a Study of the Video Games Industry. British Academy of Management (BAM), Liverpool, United Kingdom.

Ziaee Bigdeli, A., Kamal, M.M., and de Cesare, S. (2012) Electronic Information Sharing in Local Government: The Decision Making Process. Proceedings of the 20th European Conference on Information Systems - ECIS'12, Barcelona, Spain.

Ziaee Bigdeli, A., Kamal, M.M., and de Cesare, S. (2012) Information Sharing in Inter-departmental Collaboration: A Conceptual Framework for Local Government Authorities. Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance, ICEGov2012, New York, United States.

Panagiotopoulos, P.,Ziaee Bigdeli, A., and Sams, S., (2012) 5 Days in August – How London Local Authorities Used Twitter during the 2011 Riots, The 4th IFIP 8.5 International Conference on eGovernment (eGov), Norway. [Outstanding Paper Award for the Most Innovative Research Contribution/Case Study]