For the benefit of mental health

Assisting community-managed mental health organisations to help those with mental illness, their families and carers.

Mental health directory for WA

WAAMH are the state peak in WA for mental health, something which needed to be reflected in their website. Our brief was to redesign their site and create an easy to manage and use directory of mental health services in WA.

The Pitch

Based on a recommendation from Volunteering WA, we were asked to assist the team at WAAMH redevelop their website. The intention of the site was to promote WAAMH as the state peak for mental health, and more importantly as the go-to association if the media needs expert opinion on current mental health issues.

We provided a roadmap for this and subsequently the board decided to put out a competitive tender process instead, seeking responses from other leading WA digital agencies.

We were successful, just, in getting the work and quickly sought to allay any fears the board had about our capacity to deliver. WAAMH's biggest concern regarded Eduka's project management capability and approach.

This was forgotten within a week of the project and we not only delivered as per the timeline and below budget but also provided a mental health service directory connecting the local alcohol and drug agencies.

Technology and smarts:

The Result

Giving the website a refreshed look wasn't the main success here. We did a lot of work on the back-end of the website, automating many of WAAMH's business processes. A simple example of this was automating their invoice generation and payment processing. This made managing their membership far less complicated and time-consuming for the staff at WAAMH.

Since the site has been put to the test over the last few years, both parties have benefited from the flexible design of the back-end code as we were able to easily modify and update the site as their requirements changed.