The importance of good communication and interpersonal skills has been recognised in the new NMC Standards for pre-registration nursing education (2010). The new edition of this well-received book has been revised to cover the new Standards and is now aimed specifically at first year students. New case studies help students understand how to use skills in practice and the theory of communication has been made easier to understand through scenarios and theory summaries. Key topics covered include: underpinning concepts; building therapeutic relationships; using a variety of communication methods; compassion and dignity; communicating in different environments; and culture and diversity issues.

Introduction

Understanding Communication and Interpersonal Skills

Evidence-Based Communication and Interpersonal Skills

The Safe and Effective Practice of Communication and Interpersonal Skills

Understanding Potential Barriers to the Safe and Effective Practice of Communication and Interpersonal Skills

The Learning and Educational Context of Communication and Interpersonal Skills

The Environmental Context of Communication and Interpersonal Skills

Population and Diversity Contexts of Communication and Interpersonal Skills

This is a shorter, concise book which comprehensively addresses communication and interpersonal skills. The activities, case studies and chapter summaries promote student reflection and learning. An added advantage of the structure of the book is that it is focused around the NMC Standards and Essential Skills Clusters making this a valuable resource for undergraduate nursing students.

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Shirley Bach

Professor Shirley Bach is Head of the School of Health Sciences at the University of Brighton with responsibility for a wide range of health professional education. Previously she was head of post-graduate studies and has developed curriculum for undergraduate and pre-registration courses in a variety of subject domains. Nursing experience outside of the UK, in acute care settings and in primary care has given her a rich background from which to draw on in supporting the curricular of future nursing courses. In the past, she has specialised in health psychology and the application of psychology to health and illness settings.... More About Author

Alec Grant

Dr Alec Grant is Reader in Narrative Mental Health in the School of Health Sciences at the University of Brighton. He qualified as a mental health nurse in the mid-1970s and went on to study psychology, social science and psychotherapy. He is widely published in the fields of ethnography, autoethnography, narrative inquiry, clinical supervision, cognitive behavioural psychotherapy, and communication and interpersonal skills. His current and developing scholarly interests coalesce broadly in the area of narrative research, and postmodern and poststructural developments in qualitative inquiry, in mental health and other healthcare areas. More About Author