Freedom Mobile

Hours:
Part Time and Full Time

Position:
Retail Specialist

Details:
JOB DESCRIPTION

Position Overview

Determine the needs of our Customers while providing exceptional customer service throughout all stages of the Customer life cycle – from greeting, informing, selling, or answering customer inquiries to assisting with customer billing or hardware questions.

A Day in the Life

•Be a FREEDOM Mobile Brand Ambassador – live out our Core Values each and every day so to provide exceptional customer service, ensure an engaging and rewarding workplace for yourself and your peers, and drive continuous sales results

Inform our Customers about our service offerings and hardware options

Determine the needs of our Customers and provide recommendations on the best solutions to meet their needs

Provide information to our customers on warranties, care and maintenance of their devices, activating or troubleshooting their devices, and hardware specifications