Business Challenge

Established in 2006, Virtual Computing is a leading cloud service provider located in the Netherlands. Virtual Computing provides its 2,000+ end users and 300+ companies a variety of products and services including online workspace, web hosting, storage, Internet, IP telephony, and IT support.

The virtual environment at Virtual Computing consists of approximately 250 VMware VMs. “Our VMware VMs store everything from SQL servers to Microsoft Active Directory. With over 10 years of experience, we customize our products and services to the particular needs of every customer and our end goal is to provide them with 24/7 availability and data protection, so that they can focus on other business objectives,” says Robin Damen, CEO and Owner of Virtual Computing.

Previously, Virtual Computing was working with another VM backup solution, but frequently failed backups and recoveries, as well as too much time spent on backup administration made the company frustrated with its choice. “The past VM backup solution was always costing us time to administer, manage, and fix failed backups and recoveries. After every software upgrade, we had to contact support that was not very qualified and responsive. We needed a backup solution that we could not only trust, but one that would save us time, reduce complexity, and offer 24/7 availability of critical business systems,” says Robin.

Solution

“From the first moment, the experience with NAKIVO Backup & Replication was great, and I do not understand why other companies do not work like this. At first, I selected the Synology NAS installation and the software was up and running in just a glimpse of a time. In my mind, NAKIVO Backup & Replication is practical and effortless for any type of virtual environment,” says Robin.

NAKIVO Backup & Replication can be deployed as a VMware Virtual Appliance, as well as can be installed on Synology NAS. “I appreciate the multiple deployment options because I installed NAKIVO Backup & Replication on Synology NAS, as well as use a pre-configured virtual appliance for the management. With Synology NAS, VM backup performance is amazing, around 10X faster than our previous solution. Not only is the speed great, but I also enjoy the ability to have all components in one system, so that the need to constantly manage the software is eliminated,” says Robin.

"For our environment, VM backup is done once a day and we spread several backup jobs over the whole day, so that most backup jobs finish within 15 minutes. The biggest advantage is that backup jobs finish much quicker in comparison to the previous solution. Previously, we had to spend significant amount of time verifying that backup jobs completed successfully. With NAKIVO Backup & Replication, we save at least an hour per day and can allocate that time to other important business operations,” says Robin.

In addition to VM backup, Backup Copy provides additional advantages to Virtual Computing. “We provide a twin datacenter solution, so VM backups need to be stored on both locations. It is vital to have more than one copy of our business-critical backups, in order to ensure recoverability, in case of a disaster. From backup copies, entire VMs, objects, and files can be easily recovered in a reasonable amount of time,” says Robin.

Results

NAKIVO Backup & Replication, installed on Synology NAS, provides Virtual Computing with exceptional VM backup performance that is 10X faster than the company’s previous backup solution. With NAKIVO Backup & Replication, Virtual Computing is able to complete jobs within 15 minutes, and can also store VM backups in multiple locations, using backup copy. “With NAKIVO Backup & Replication, it costs us less time to administer and manage backup jobs, thus saving at least an hour per day consistently. The product works out of the box and does not require extra hands to keep it going every day. So far, it has been the best decision to switch to NAKIVO Backup & Replication. Not only were we able to acquire a backup solution for 4X less the price, we gained a product that is reliable and stable as well,” says Robin.

Company Profile

Founded in 2006, Virtual Computing is a leading cloud provider located in the Netherlands. The company specializes in IT and telecom solutions for small and medium sized businesses. Over the years, Virtual Computing has grown into a full-fledged IT service for SMEs and with a team of motivated professionals, the company offers its customers daily customization, flexibility, and personal service. The company manages over 2,000 end users and 300 companies around the world. In 2016, Virtual Computing received ISO 9001 certification and introduced a self-service portal where customers can manage their online workspace. For more information, visit www.virtualcomputing.nl.

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