Great team of young adults working efficiently in operating and processing customer transactions and providing genuine customer service and product knowledge in order to obtain quality accounts.Management was great to work with and very flexible.

Cons: stressful at times, long hours at month end, pressure to meet goals

I enjoyed my years with the bank. It was a great place to work....most of the people I worked with enjoyed their job so it was always a pleasant atmosphere. I learned patience while dealing with people whose homes were in the process of foreclosure as well as irate customers whose money was taken by collectors. I learned that teamwork is a MUST if goals are to be met....just roll up your sleeves and pitch in, even if it is not part of your job description. I retired in 2012 when I turned65, but still enjoy my contact with some of my former coworkers.

I was hired as a supervisor and told I was going to be supervising. The job is ALL SALES. Everything in the company is based on sales and who you know. If you don't meet goals, prepare to be threatened. Many managers are unexperienced, but you can get lucky and get placed in an excellent branch with good co-workers and a great management staff. That was the only reason I stuck with the company as long as I did. Plus, you get to make great contacts within the community by meeting regular customers that you deal with everyday.

A typical day at work was scheduling 8 employees, over-seeing the operations of the branch, making certain that the branch served the customers well, providing assistance to tellers that needed it, being certain that the branch balanced out daily, monitoring security cameras, working with the district manager to cancel out shrinkage (not ordering to much of what was not needed). Management was always accessible, staff was very hard-working. One of the hardest parts of the job was trying to keep the branch numbers above normal (our branch was one of the highest in new accounts), the most enjoyable was having the ability to open not only new accounts but accounts that were profitable as well.

TCF Bank was basically about accounts first and customer second. The company can not maintain a great customer base if they do not focus on quality accounts. Throughout my seven years plus with the company, I was able to encounter and build great relationship with many customers. A typical work day consisted on sales, operations, and building a strong sales team to guarantee the branch was able to achieve our monthly sales goal. Over the years I gained much experience and knowledge about banking and looking to further my banking career.

I was fortunate enough to be hired by a future friend and mentor at TCF, which just so happened to be my boss too. The amount of knowledge and experience during my two years there was something I can take with me for the rest of my life as far as being able to manage time, delegate tasks and meet sales goals. Sales was the easy part that came natural for me, the most difficult part which came to be the most rewarding while in management was the variety of personalities I had to deal with on a daily basis. Working at the imperfections and gaining constructive feedback from my managers and also my employees really enabled me to grow as an efficient manager but also grow as a person.

Just don't work here, it's not worth your time at all. The managers were lazy and sat in their offices playing on their phones all day, there was a high pressure to get 4 accounts every day, and the actual bank is shady because they do not disclose the customers on a lot of fees and charges that apply to their accounts, an example being that a customer is charged 30 cents every time they swipe their debit card. If you didn't meet your monthly quota, which for tellers was between 18 and 19 accounts, you were humiliated in front of your coworkers in front of your manager. This job isn't worth losing your self esteem.

make cold calls (50) per day,everyone was very helpful with questions or concerns,hardest part was not being able to help a customer to refiance their home or payoff debt,being able to lower their rate on their home to save money

Cons: small working environment, long hours, if there was an error sometimes you would spend all night trying to find it and fix it

I would help customers by processing their banking needs, set up new accounts, keep strict documentation of data and numbers, any special problems a customer was having I would take the extra time and effort that my co-workers wouldn't necessarily take to do all that I could to fix the situation. I learned a lot about organization, sales because it was a retail bank and the more accounts we opened the more compensation we got, and how to block out the enraged customer, they're not personally angry at me, they're just taking it out on me, so I would say I learned how to repress. Management was always pushing our sales and it's very difficult to convince a new client to trust you with their money, but we did the best we could. I loved my coworkers, we always worked together but we had to get along, we worked in a very small area together. The hardest part of the job was how disappointed and angry customers would become when they realized they had made a calculating error on their bank account and we weren't going to be able to refund their fees. The best part of the job was taking care of those clients with specific needs and sometimes it was as simple as pushing a check through early, they were always so grateful.

I've found that it's really about hitting goals as a teller at TCF. We really strive to bring in new account holders, but that's not where it ends. TCF prides itself on being a small bank, in that we really take the time to get to know our customers on a first name basis. We know what's happening in our customer's lives, and they know they are important to us.

A typical day at work its very interesting day at work we get to meet new people everyday how they react and sometimes you just get to know them for those two minutes just being a good listener and interacting with the customers.What I've learned at my job is learning how to deal with money,learning how to transfer money into accounts also mainting checks making sure they are transferred and clear into accounts.The hardest thing about my job is sometimes having to change address for customers every time they move or just wanted to close their account because they feel like we failed them but that's not how i want my customers to see this company as.The most enjoyable part of my job is just feeling like safe and feeling like your co-workers like family,knowing that they always have your back always there for the connections you have with them just building new friendships.But also learning how to use money,learning how to open accounts.Also,just making my customers happy and having them feel comfortable around me.