Full Service

Recommended every 3 to 5 years, the Full Service is a complex task that requires several hours of work and preserves the value, integrity and reliability of your timepiece. In the hands of our watchmakers, your Vacheron Constantin piece is completely disassembled, inspected, cleaned and repaired if necessary – all the attention that an exceptional watch deserves.

DIAGNOSIS

To understand the way you wear your watch and to ask you some questions about its use.

CHECKS

Water resistance, magnetism, accuracy: your watch is tested to detect any potential malfunctions.

DISASSEMBLING THE CASE

The bracelet is removed and the links and clasp are checked. The case is entirely disassembled.

EXTRACTING THE MOVEMENT

The case back is opened and the caliber is delicately taken out.

DISASSEMBLING THE CALIBER

Each piece of the caliber is inspected and analyzed to detect any worn out or defective parts. Only the required parts are changed.

CLEANING THE COMPONENTS

All of the movement’s parts undergo ultrasonic cleaning in a special bath.

Is the work on my watch guaranteed?

Absolutely. When your Vacheron Constantin watch is repaired or serviced at one of our Service Centers or authorized Boutiques, the work carried out and the components replaced will be guaranteed for one year from the date the work is completed.

Services Lead Time

The servicing of a timepiece may vary depending on each particular case. The time-lead of a complete service or an intervention under warranty is approximately 4 weeks, in case the timepiece is received at a boutique providing watchmaking service on-site. The restoration of vintage pieces may take from 6 weeks onwards. These delicate pieces must be intervened at the Swiss headquarter in the specialized workshops for vintage watches.

To discover the exact service lead-time we recommend you to visit one of our boutiques.