Hi firstly new to the site so here goes just purchased zen xfi-2 tried to master the player and not being technically minded took a long time to get through various things but have mastered most things (inc. volume control).I have downloaded lots of tracks and thought I'd try to to do a playlist found this quite easy till I found a song title with more than 20 letters including spaces.It will accept it to playlist but will not play the track and throws it to the top of the screen.Have tried leaving out spaces or leaving out some letters but doesn't help.Hope somebody can help as I think the player is great and don't want to return it Thanks Dave