Delivery Information

UK Standard Delivery

FREE

On orders over £50.00

Spend £50.00 or more and we will send your parcel Free of charge to all UK addresses, including Northern Ireland but excluding the Channel Islands. Sent on a 48 hour service. Fully tracked and sent by Royal Mail or DPD. Larger items will be sent via Tuffnells. Excludes Saturday deliveries. Select FREE DELIVERY as the shipping method.

International Delivery

World Wide

To 203 countries

We deliver world wide using a tracked courier service. Your order will arrive within 2-10 day's depending upon location. Charges are calculated during the checkout process based upon the weight, size, and shipping destination of your order. This does not include import and handling charges. These are payable locally and are the responsibility of the customer. Select UPS or DPD as the shipping method.

Priority Dispatch

Next Working Day

For orders placed before 4:00PM

Place your order before 4:00PM (Mon-Fri) and we will endeavour to dispatch your order on the same day. Please note this excludes bank holidays as the couriers do not work over bank holiday weekends.

1 Hour Slot

For courier deliveries

Have your order delivered by our courier (DPD) and they will tell you which hour of the day your delivery will be delivered in. No more waiting in all day.Tuffnells deliveries do not have 1 hour time slots.

Tracked

All the way

All orders sent via our couriers are tracked so you know where your order is at every stage throughout the delivery process. We send email notifications and SMS messages. Go to the My Account area of the site and monitor your orders progress from there.

Collect

From our warehouse

You can choose to collect your order directly from our warehouse in Hampshire (Mon-Fri) if you so wish. Simply choose collect from warehouse as the shipping method. Your goods will be reserved and put aside for you to pickup when you are ready.

Collecting Your Order

We need to see your order number given to you after you checkout, and proof of ID. This can be:

the payment card you used for the order &

a current photo driver's licence or passport

We cannot release your order without seeing your ID

If you paid entirely with gift vouchers, a gift card or PayPal, please bring either your passport or photocard driving licence with you as ID.

Can someone collect on my behalf?

We're happy for someone else to collect your order, but to prevent fraud, the person you've nominated must present your order number and their own photo ID (passport or photo driving licence).

Online Security

Just Kampers will never sell your details.

justkampers.com is PCI compliant to keep your details safe.

JK use Norton data encryption to provide the highest level of security.

We take online security extremely seriously which is why, when you use your credit card, all your data is encrypted to the highest possible standard and is held on a secure computer which means it's protected from hackers and criminals.

We also use the Norton Secured, powered by VeriSign, secured seal which is an independent, industry-recognised system that allows you to check the ownership and security of any website. Just one more assurance that when you place an order with www.justkampers.com, it's absolutely secure.

Shopping Finance

General Information

Interest free credit is available on all purchases of £350 or more. You can apply online or over the phone– it's quick, easy and you'll get an instant decision. Our online retail finance partner is Divido. Credit is provided subject to status.

Example Finance Options

How To Apply

Visit our web-site and select the items you wish to purchase. At the check out screen select "Finance" as your payment option.

Or call our sales team on 0345 121 56 56 who will complete an application with you and email you an agreement to sign.

However you apply, it only takes a couple of minutes and you get an instant decision.

Criteria

To apply for finance you must meet the following criteria;

You must be over 18 years of age.

You must be a UK resident with at least 3 years continual address history.

You must be in full time employment, unless retired or a house person with a spouse in full time employment.

You must have a UK bank account capable of accepting Direct Debits.

The goods must be delivered to your home address.

Benefits

Interest free credit is available on all purchases over £350.

Buy the items you want now + accessories, all for a low monthly payment.

Choose a higher-spec item for a few pounds more per month.

You can spread the cost of your purchase to minimise your monthly payments.

One-stop shopping: no need to go to a bank to secure funding.

Keep cash for day-to-day expenses.

Fixed repayments — your payments are fixed for the duration of the agreement allowing you to budget more effectively.

How Much Can I Borrow?

When checking out, just fill out our easy online application form and you can be approved for up to £5,000 to use for the item(s) you wish to purchase. The minimum order is £350.

Is A Deposit Required?

A minimum deposit of 10% is required and is payable by credit or debit card upon acceptance.

How Are My Monthly Payments Paid?

All monthly payments are paid by direct debit from your personal bank account. Typically the first payment will be due one month after the date of the finance agreement and subsequent monthly payments will be due every month for the length of your term on that day of the month.

What Length of Repayment is Available?

You can currently choose a 6 or 12 month loan repayment period at 0% APR depending on the value of your order.

How Do I Apply?

You can apply on our web-site or by calling our sales team on 0345 121 56 56

Can I Pay My Agreement Off Early?

You can settle your loan agreement at any time. Simply write to Shawbrook and they will calculate and send you, your settlement figure. Your settlement figure and date are calculated in line with the Consumer Credit Act.

Exclusions

0% Finance is currently not available for engines, gearboxes and any item that requires a deposit.Available to retail customers only and excludes any other offers.

Finance Cancellations

You can return all the items ordered on finance and the policy can then be cancelled. This will incur a 10% handling fee to cover the cost of the finance agreement.

Finance Item Replacements

We will replace any faulty or damaged item ordered on finance free of charge.

Finance Item Cancellations

If you wish to cancel an item ordered on finance but keep the rest of the order, we will refund the cost of the item by means of a cheque and the finance agreement will remain in place between you and the finance company. A 10% handling fee will be charged to cover the cost of the finance agreement.

Interest free credit is available on all purchases of £350 or more. You can apply online or over the phone. It's quick & easy and you'll get an instant decision.

Products and packaging are subject to change or substitution without prior notice. Every effort will be made to despatch the product specified. However in the event of supply difficulties with any products listed, we reserve the right to substitute goods without prior notice.

Seen This Product Cheaper Elsewhere?

If you have seen the same product cheaper elsewhere then please let us know.