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REVIEW RESERVATION

Review, change, or cancel reservations made on Microtelinn.com. If you need additional assistance, please call 1-800-337-0050.

Hotel Reviews from Microtel guests:

The rooms, while small (it says micro in the name), are very well cleaned and furnished. I stay here 6 months out of the year for work, but i got a room for my family to visit...
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The rooms, while small (it says micro in the name), are very well cleaned and furnished. I stay here 6 months out of the year for work, but i got a room for my family to visit recently. The breakfast they were served was good, and the hotel staff are very friendly. I also received a lower than average rate than the rest of the area.
My only gripe is that during the phone call to check in the employee must have offered me about 6 different offers for travel, credit, etc. I know they were doing as instructed but i felt more like i was calling a time share than a hotel. I wish they would knock that down to one offer.« less

The cleaning staff moved and broke my personal I pad .when I reported it the manager told me I don't have a problem with my cleaning staff . I observed a leaning lady going ...
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The cleaning staff moved and broke my personal I pad .when I reported it the manager told me I don't have a problem with my cleaning staff . I observed a leaning lady going though some one stuff that morning. And told the manager Brandon he told me well we have to move things to clean. You don't have to go though people's bags to clean I will never stay at this location again and I will let my company know so they can spread the work throughout our offices.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Mr. Reyer,
We apologize for the issue you experienced here at the hotel. Per my conversation with you on 12/5, you had stated that your IT department was going to see if the I-pad could be fixed because the determination of the issue could not be pin-pointed and you would get back with me regarding the resolution of that. I hope to hear from you soon so that we may resolve the issue. We will continue to provide clean and friendly accommodations for all of our guest and your feedback will be relayed to all of our staff.
We hope that you will give us another opportunity to show you that we go above and beyond to provide the best service to all of our guest, while maintaining privacy and security.
Brandon Mills
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I came into town late at night, and the staff were super friendly and accommodating. We were very pleased with our room, and we'd definitely stay here again if in the area!
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I came into town late at night, and the staff were super friendly and accommodating. We were very pleased with our room, and we'd definitely stay here again if in the area!« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Sarah,.
I want to thank you for taking the time to review the Microtel Inn & Suites by Wyndham Pecos. I am very happy to hear that your stay was top notch. We look forward to the next time you are in town.
Sincerely,
Michael Teague
General Manager
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.