UK Delivery

All packages will be sent via UPS. Special Delivery and must be signed for on delivery. Orders over £100.00 will be sent FREE Guaranteed Next Day Delivery. Orders under £100.00 will be sent Guaranteed Next Day Delivery for £4.95 All orders placed before 3pm will be delivered next working day. Orders placed after 3pm on Thursday will be sent out Friday for delivery on the following Monday Orders placed after 3pm on Friday will be sent out on the following Monday for delivery on the Tuesday If UPS are unable to obtain a signature from somebody at the address then your parcel will be returned to your nearest UPS depot and a card left with details on retrieving your package.

International Shipping

All packages will be sent via UPS.

Returns

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel your order up to 7 days after order receipt date, as long as the items are in their original condition, with all tickets and tags attached. At Liquor Store we offer a 14 day returns policy from the date of receiving the goods. In this instance all refunds exclude postage costs, unless a mistake has been made by us. We regret that we are unable to offer this policy for on any Sale items unless proven faulty. We will however be happy to offer a like for like, size exchange or credit note for sale goods.

Specifications

The Company reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The Customer's statutory rights will not be affected.

Christmas Extended Returns Policy

During the festive period we understand buying gifts is always a risk, so from November the 21st to 24th December, we will now offer an extended returns policy, giving you until January 10th 2014 to return your unwanted items. Unfortunately we are unable to offer a full refund on the item bought if returned outside of our usual returns policy, but we will give you an Exchange or Credit Note / E-Wallet to the value of the item purchased to use against anything in store. Both the Credit Note and E-Wallet can be used at any point and do not have an expiration date. Our usual policy applies on sale items.

Payment is taken at the time of placing an order. No goods shall be supplied without payment. Goods shall be delivered by a carrier of The Company's choosing but the Company will attempt to comply with the Customer's selection. Carriage will be at cost to the Customer and forms part of the invoice. Liquor Store (Birmingham) Limited aim to dispatch goods within 1 working day. Customers in the UK, please allow 3 working days to report to Liquor Store Limited any outstanding orders, 7 working days for Europe, 10 working days for rest of the world.