Sorry...this must be disappointing. Have you called customer service about it? Maybe they can check to see where you are dropping your calls? You might also take the 650 in and have it checked?

I am on my second 650 since the first one's keyboard stopped working. When they replaced it (under 30 days), I got the new Cingular 64K sim. Not too much of a difference.

I switched my wife over to a new Motorola phone on Cingular at the same time (from a Verizon StarTAC -- remeber those) -- she loved this phone. She's having the same problems and I hear about them every day :-).

I hate to be the bearer of bad news, but your situation is not unique, nor going to improve anytime soon! I too switched from Verizon to Cingular one year ago, and had nothing but problems here in Quincy, MA and the Metrowest area where I work. Calls were constantly being flipped from Cingular towers to ATT towers and then would just drop. I went as far as the Office of the President with Cingular and was told I live in a fringe area!!! I am on the water in North Quincy near Marina Bay, and can see the Boston skyline from my window!!! FRINGE AREA?? please! They wouldn't do a thing to help me. I bought a used Motorola V70 on ebay and swapped my SIM. No better. And I always had plenty of bars too.

My wife was fed up, I was fed up, so we sucked it up and went to Sprint in January, with 2 months left on our Cingular plan (thank God we got a one year contract- we switched the Cingular plan to the cheapest available and paid it for 2 months - cheaper than ETF)

Sprint has worked flawlessly for us. Consistent coverage, no dropped calls, and happiness all around the household! My advice, dump Cingular if you still can and go back to Sprint. The service works, they don't nickel and dime you like Verizon (not to mention cripple features) and they're a heck of a lot cheaper than either of the above for data/family plans! Good luck!! -- Kurt

Same problem here in Boston, JP area. Lot's of dropped calls with Cingular. Fortunatly, my employeer allowed me to stick with Sprint while they all moved to Cingular. By far, however, the best coverage is Verizion.....I just feel Sprint is a better value all in all.

No help with the GSM issue here, But I am centralised in Marlboro, and Sprint's T650 has been surprising good. I'm in and out of Boston, and all around Metrowest, and I loose an average of 2 calls every 3 months.... Not bad in my opinion.

Same problem here in Boston, JP area. Lot's of dropped calls with Cingular. Fortunatly, my employeer allowed me to stick with Sprint while they all moved to Cingular. By far, however, the best coverage is Verizion.....I just feel Sprint is a better value all in all.

BostonMatt / tm400m,

When our company switched to Sprint from Verizon 2 years ago I knew the converage wasn't going to be as good -- but it was better for me (just luck -- I have a weird commute through Sherborn and Medfield). But Sprint was so much cheaper -- the data rates are great.

Cingular actually covers me for entire commute -- and I figured they had great coverage (the old Cell One 850 network).

But after using it for 6 weeks, it is terrible. You get bad voice and drops in areas where there is perfect coverage. You dial calls and the phone just resets and you loose them. This is worse than analog phones 10 years ago.

My monther in law has an old Cingular TDMA phone and was talking on her phone when mine said SOS calls only (I think that means there is T-Mobile GSM signal).

Combine the bad problems with the GSM 650, and I would take my 600 on Sprint back in a heartbeat.

I don't know if this is CDMA vs. GSM or Cingulars network problems. But I would hold onto that Sprint or Verizon phone. Cingular / 650 is terrible.

Forgot to mention that Sprint uses the Verizon network if you should happen to roam, so you're getting the best of both worlds for a lot less $$$$$. I opted for the 5 dollar a month roaming charge, and again - no complaints here!!