In building BlackBerry 10, we set out to create a truly unique mobile computing experience that constantly adapts to your needs. Our team has been working tirelessly to bring our customers innovative features combined with a best in class browser, a rich application ecosystem, and cutting-edge multimedia capabilities. All of this will be integrated into a user experience - the BlackBerry Flow - that is unlike any smartphone on the market today.

Would you just take a look at all that "corporate suit" speak. Do these guys have the slightest inkling how spewing a bunch of marketing buzzwords like this would actually be met with anything but derision and cynicism on the part of the consumer?

One of the guys at a satellite site recently upgraded his old Blackberry... to a new freaking Blackberry. I asked him: Why?!?!?!?! He told me he's just so used to the way it works, and I had to explain to him: For my department, these things are a nightmare, and they are not supported. So, best effort is the best we'll do. We got his email working, but his calendar won't sync.

On of the secretaries asked why Blackberry's are back, and I told her it's akin to using a freaking Tandy computer. She then asked: What's a Tandy?