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arrived to find locked reception and water dripping from the ceiling in our dungeon room. Rang to complain and was told the manager was 5 hours away. Someone did turn up after about an hour with such an attitude! Like it was my fault their room was unihabitable. Given a similar sized room in a much better area. Toilet broke...

Good morning Des - I think you have written a review on the incorrect property - please remove this review urgently. We have had no water leaks, no fire alarms recently and we live onsite and are not 5 hours away. Thank you - Alison Owner/Manager

We absolutely loved our annual visit to this outstanding boutique property with lovely hands-on managers Alison and Grant. It has a great location and is friendly and accommodating as Alison and Grant provide superior customer service by recommending restaurants, activities, and places to visit. It’s very rare to find an apartment so clean, well-equipped, and tastefully decorated. Our balcony area...

We have stayed here before and always had an apartment, but this time had a studio room as it was very busy and school holidays. Parking is always a bit tight and hard to park if you have a large car. Would always go for the apartment if there is a choice. A good honest establishment centrally located. The kitchen...

Good location, clean , private balcony, nice pool, good size room. We're lucky enough to get a park in carpark but it can't be guaranteed. Which i wish was mentioned on the website. No dishwasher .. I am sorry to say the bedroom smelt musky, . If not for those few things n even with them it was good value...

Central location , good size rooms. Need more attention to detail. Not internet friendly.
Was a bit hard to locate on arrival , parking under the building is small , but plenty available in very close proximity .

My husband and I stayed here for 5 nights. Place was nice and it was located in the heart of Port Douglas. You have restaurants, bars, beach, shops and the marina all walking distance. You don't need a car if you're staying in Port Douglas. The place was ok. A little noisy as we were there during school holidays. The...

The Pavilions- Port Douglas is located right the heart of the main street with an easy walking distance to Beach, Shops and Marina .The rooms are spacious and have all mod cons with a private balcony. There is a refreshing lap pool with spa . Secure undercover car parking and a guest laundry. Alison and Grant were very welcoming and...

After spending 11 days at The Pavilions i would highly recommend it to anyone that wanted to holiday in Port Douglas.
The accommodation was A1 with pool, spa & BBQ area.
The owners Alison & Grant where very friendly, they couldn't do enough for us. They gave us the best advise on tours which they also booked for us.
The...

Had the best holiday ever in Port Douglas and even better that we had such a beautiful place to stay with the ever so friendly owners Alison and Grant..They could not do enough for us and always made us feel welcome.
They gave us the best advice for our tours and the best places to eat..
The apartments were roomy...

My husband and I stayed overnight and were completely appalled at the horrible staff and to top off the stay there was no hot water. After returning from a wedding at midnight ,the afternoon staff that booked us in did not advise my husband as to where too park so by accident we parked in the very rude mangers car...

I would like to respond to this review - this is the first you have said about no hot water - I personally spoke to you both on Sunday morning twice once re the car and once to recommend where you should go for breakfast because you asked me where I would recommend. Re the car our MANAGERS car park...

LOCATION LOCATION LOCATION! In the absolute HEART of Port Douglas. Studio, One Bedroom or 2 Bedroom apartments. Park the car and forget about it! WALK EVERYWHERE! Surrounded by restaurants, bars, shops and entertainment! A very short walk will have you at beautiful 4 Mile Beach! THE gateway to the Great Barrier Reef and the amazing Daintree! VERY QUIET LOCATION!...more less

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