Term of Use and Privacy Policy

We are committed to protecting and
respecting your privacy. This policy (together with our
terms and conditions of use and any other documents referred to in it) sets out
on the basis of personal data we collect from you, will be used by us. By
accepting this policy when signing up to use our Services, and/or by your
continued use of the Services, you agree to bound by this policy as updated from
time to time. This policy is going to tell you about:
Who we are Your rights to access and/or amend data held
and opt out of consenting to uses of your data What data we
collect What we do with this data Where we store
this data How long we store your data for Steps
taken to keep data safe We may require to access your real time
location Our right to amend our policy Special
rules on children and data 1. WHO WE ARE We
are the owner of this website and we are the data controller, maintaining a data
controller registration with the Information Commissioner. 2.
YOUR RIGHTS TO ACCESS/AMEND THE DATA WE HOLD ON YOU & OPT OUT
(a) Accessing the data we hold on you You can make a
Subject Access Request at any time in writing, by following this simple process.
By law, we have up to 40 days to respond to you and reserve the right to make a
small charge for this service. When you are making a Subject Access Request,
please write to us enclosing a photocopy of a photographic ID (e.g. passport or
driving license) and utility bill (to provide proof of your address). We promise
your private information will only circulate among us or a third party that you
expressly authorized. Please write to us at the address stated above if you wish
to make a subject access request. (c) Changing your consent
and opting out It’s ok to change your mind about what data you
are allowing us to keep and what you don’t want us to keep. You can amend your
settings through your account at any time, or contact our Supportive team. We
have to advise you however, that opting out of some data processing/storage will
result in reduce user experience and a loss of functionality. 3.
WHAT INFORMATION WE COLLECT ABOUT YOU We may collect and
process different types of information about you. Part of the data is considered
to be Personal (that means you can be identified by it including Sensitive
Personal Data) and Anonymous(that is data that you cannot be identified
from). (a) Information we collect when you sign up to our
Services We will collect your personal details including but not
limited to full real name, user name, address, telephone, email address, date of
birth, race, religion, sexual orientation and any other information you submit
when you create a profile and sign up to our Services. (b)
Data we collect in respect of customer service and support If you
contact customer supportive we will keep all the information you provide to us
including records of correspondence. If you provide
feedback to us, or take part in customer survey, participate in competitions, we
will keep all the information you provide. (c) Data we
collect/you upload from your activity across our Services When
you use our Services to search for other users, explore our Services, or
interact with other users, we will gather data related to these activities
including: All information you populate your profile with
including photographs; All messages that you send or receive
through our sites; A record of your activities including winks,
block lists and search histories for example is also stored by us;
Details of any transactions that you carry out, including all the information
we require to provide the products or services that you sign up to;
Data from your other social network accounts if they are linked to our sites;
Your location according to the IP address assigned to your
computer machine or mobile device by your Internet Service Provider, and mobile
location data; Usage data about how you use our site, this is
what we consider Anonymous Data, which we collect using Cookies.
(d) Information we collect from other social networks that you use
Some of our Services have the ability to link your use of the Services to other
social networks you might have accessed. If you have an account with another
social network. Let’s use Facebook for example, you can share the data you have
on our site with that network. To enhance your experience and create a
personalized service we may ask you to login to your Facebook account. By doing
so you grant us access to your information stored on your Facebook profile
including personal information, photographs, videos, interests and locations.
When you login to the other network or install our app, we will receive the
basic information including your name, photos, gender, networks, user ID,
friends list and any other information you make public and your email address.
If you have logged into other social networks and linked them to any of our
profiles you grant permission for us to post updates, including location
information, please exercise caution. You can turn off location data – see
below. (e) Information we collect about your location
When accessing the Services from a mobile device, it means you allow to
share the location with our application. We can track your IP address if you
are using a computer to access the Services. We use GPS with an accuracy range
of 20 to 100 metres, Although location data is anonymous and can’t identify
you, it can be shown to other users so please exercise caution if you do not
wish to publicize your location. If you choose to change or turn off location
sharing, in order to provide you with a more localized service and localized
matches, we will show you as being at a randomly generated location within the
postal code area that you have provided. We also use your location data to
research our own Services, develop new products and improve our Services,
including using third parties to help us either provide the Services to you or
develop new ones, and target advertising to suit your user experience. Your
devices can give us lots of information about the device including the brand,
model, version of operating system, installed app details, email accounts,
mobile carrier and so on. (f) Information we collect about
your Contacts Some features of the Services allow you to share
with people you know (“your Contacts”), and invite them to join in. When given
the option to do so you can choose to upload your Contacts information; we will
request their name and email address. If you give us your password to upload
these Contacts through a web based email provider we shall not store your
password after you have uploaded your Contacts’ addresses. 4A.
HOW WE USE YOUR INFORMATION – AN OVERVIEW We process data
we collect from you for the following core purposes: To
administer your user account with us (including notifying you of any compatible
matches, tips, announcements, updates, special offers or services, should you
consent to this); To allow you to participate in any interactive
features of the Services (including the features that require the mobile phone
number); To help personalize your repeat visits to and usage of
the Services; To notify you of any compatible matches or any
matches who are near your location; To provide you with
information on products or services or news and offers that you request from us
(see below under 'Marketing' for more information); To
answer any questions you may raise or respond to any comments you may send to
us; To notify you about changes to our service or the
functionality of the Site; To ensure that you are complying with
the terms and conditions of use and to comply with our statutory and regulatory
obligations. Providing our products and services
We use the information we collect about you: (1) To fulfill
your requests for our products, programs, and services; (2)
To respond to your inquiries about our offerings; (3) To
provide, personalize, and improve our offerings; and We use
the information that you provide about others to allow us to send them
invitations, gifts, cards, or other content on your behalf or through our
Website. Occasionally, we also may use this information to offer products,
programs, or services to them. Mobile device data usage
When you access our Website on a mobile device, we may use the
information collected for any purpose stated in this privacy policy.
Use of non-personal information We use aggregate
information about our users and non-personal information that we collect to
improve the design, functionality, and content of our Website and to allow us to
personalize your experience with our Website and offerings. We use this
information (1) To provide, maintain, personalize, protect,
improve, and develop our products, programs, and services and to operate our
business; (2) To analyze usage and performance of our
Website (including to perform ad tracking and website or mobile application
analytics); and Safety and security We may
monitor your user activities to ensure that you and other users are complying
with our terms of use and our privacy policy, and to monitor any suspicious
activity on our sites. This may including user's photos, content, profiles,
message and chat histories, and all other user activity on our sites.
4B. HOW WE USE YOUR INFORMATION – IN DETAIL (a)
Creation of duplicate profiles across our Partner Sites When you
sign up to any one of our Services we will send you an email shortly afterwards
advising that we have created a duplicate profile on our Partner Sites to
enhance your chance of finding a suitable match. When we email you about this
you will have the option to decline this service, which costs nothing
extra. (b) Important notice about how we use your
photographs As we explain in our terms and conditions, when you
upload a photo to any of our Services you are allowing us to use that photo for
advertising and other commercial purposes, royalty free. (c) How we
use your information about your Contacts If you choose to upload
your Contact’s name and email address and/or mobile number you are allowing us
to send an email or social network or mobile invitation on your behalf, inviting
your Contact to join the Services. We will store your Contact’s name and email
address solely for the purposes of inviting them to sign up to our Services and
for associating your Contact with you and other people they may know. We will
not store your Contacts information after invitations (up to a maximum of 3)
have been sent. Your Contacts will then only receive future emails from us if
they choose to accept the invitation and join our Services. 5.
MARKETING (a) When we market to you directly about our
products and services We may share your information with our
Partner Sites and Group Companies to develop and deliver targeted advertising to
you of our Partner Sites and Group Companies’ products and services, or to help
us to prepare marketing reports. We may send you information about our Partner
Sites and Group Companies’ products and services, news and offers, and selected
third party products and services that we think may be of interest to you. We
may do this by contacting you through your email address or mobile phone number
that you have provided. Any communication received from us, as consented to by
you, will clearly state that it is being sent by us. You have the option to
opt-out of our marketing communications at any time (see below).
(b) Opting Out of Marketing If you change your mind about
the marketing consent you have granted to us, you can amend your preferences
under the “My Account” section of your chosen Site or emailing our support
team. 6. HOW LONG WE KEEP YOUR DATA FOR
(a) Active Users If you are an Active User we will store your
data until you cancel your account. (b) Inactive Users
If you are not active for a long time, we will continue to store your
data until you cancel your account, including continue to market to you if you
have consented to marketing. We hope you will return to use the Services
regularly and we want your information to be there for your convenience so you
should be aware that you will still appear in our search results for other
users, and your profile will remain visible. The responsibility to change your
preferences or cancel your account lies with you. (c)
Cancelled Users If you canceled the services, we will delete all
of your data 9 months after the date of cancellation. It is important that we
retain your data for this short period after cancellation to ensure that we can
answer any payment or other account related queries, or provide information to
third parties in line with our disclosure provisions outlined in this policy
e.g. assisting police investigations. Even after you remove information from
your profile or delete your account, copies of that information may still be
viewable and/or accessed on the Internet to the extent such information has been
previously shared with others, or copied or stored by other users or to the
extent such information has been shared with search engines. We cannot control
this, nor do we accept any liability for this. If you have given third party
applications or websites access to your personal information they may retain
such information to the extent permitted under their terms of service or privacy
policies. (d) Deactivated users If you
select to 'Deactivate my account' / 'Hide my profile' in the account settings.
Your profile and personal data will continue to be stored, allowing you to
reactivate your account. When you use this option, your account / profile will
be temporarily invisible to other users, and will remain so until you cancel
your account or reactivate your profile. De-activating your profiles does NOT
cancel your paid subscriptions, to ensure you are not further charged you must
properly cancel your account, not simply de-activate it. Google Play or other
application platforms authorized by application. (e)
Storage of activity data Whilst we retain your Personal Data,
Sensitive Personal Data and Anonymous Data as outlined at (a) to (c) above,
there are some features of our Services that we store data in respect of, for
different periods of time. All other profile and activity information including
photographs, blocked list, search histories etc. are stored until 9 months after
your account is cancelled. (f) Banned and terminated
users If your account is ever terminated by us, or you are
detected as a potential or actual scammer, or a potential or otherwise threat to
our business or our users, your email address will be retained on our internal
blacklist for as long as we deem necessary to protect the business and its
users. 7A. HOW WE KEEP YOUR DATA SECURE
We will do our best to protect your personal data, We take reasonable
administrative, physical, and electronic measures designed to safeguard and
protect your information from unauthorized access or disclosure. This includes
using Secure Sockets Layer (SSL) software, which encrypts the personal
information you input, and storing your information in encrypted form behind a
firewall designed to block access from outside our network. Although we use
commercially reasonable efforts to safeguard the privacy of your information,
transmissions on the Internet cannot be made absolutely secure. However, we
cannot assure you that your information that we collect will not be used or
disclosed inconsistently with this privacy policy. We assume no responsibility
or liability for disclosure of any of your information due to errors in
transmission, unauthorized third-party access, or other causes beyond our
reasonable control. 7B. HOW YOU CAN HELP KEEP YOUR OWN DATA
SECURE We have designed the Website to make it easy for you
to find, connect, and interact with other members of the Website by posting
information about yourself. You can also use our electronic messaging system,
which allows you to communicate with other users provided you are both
subscribers. We recommend and encourage you (and all our members) to think
carefully about the information they disclose about themselves. Put email
addresses, URLs, instant messaging details, phone numbers, full names or
addresses, credit card details, national identity numbers, drivers’ license
details, and other sensitive information in your profile is not recommended.
Please be careful about posting sensitive details about yourself on your
profile such as your religious denomination and health details. While you may
voluntarily provide this information to us when you create your profile,
including your sexual preferences and ethnic background, there is no requirement
to do so. Please remember that photographs or any video clips that you post on
the Website may reveal these kinds of sensitive personal data. Where you do
upload and choose to tell us sensitive information about yourself, you are
explicitly consenting to our processing your information and making this public
to other users. When you post information about yourself or
use the messaging service, the amount of personal information you share is at
your own risk. In addition, these postings may appear on other websites or in
searches on the subject matter of your posting. Whenever you voluntarily
disclose personal information on publicly viewable webpages, you make that
information publicly available and others can collect and use that
information. 7.We May Require to Access Your Real Time
Location As our app enables the display of users' locations on a
map, to help you find users nearby you, and before display your information, we
would request for your permission, you have right to reject it and don’t use the
feature, if you turn on the location sharing, then keep an eye on unfriendly
person and fake information. 8. OUR RIGHTS TO AMEND THIS
POLICY We keep our privacy policy under regular review and
will post any changes to it on this page. We encourage you to regularly review
our privacy policy to ensure you are always aware of what information we
collect, how we use it and under what circumstances, if any, we may share it
with other parties. We may also contact you from time to time to advise of any
changes if we feel such notification is necessary depending on the extent of the
changes. We will update the “last updated date” at the top of these terms, and
we will inform you by email using the last known email address we hold for you
if the changes are material. It is your responsibility to check this privacy
policy and terms and conditions regularly. 9. ADDITIONAL PRIVACY
PROTECTIONS FOR CHILDREN USING THE INTERNET We do not
solicit or target persons younger than legal age for collection of information
online. Our Site does not permit children under the age of 18 to become users.
By submitting information to us represent that you are over 18 years old. We
encourage minors to seek the consent of their parents before providing any
information about themselves or their households to anyone on the Internet. We
encourage parents to take an active role to protect the privacy and security of
their children and to prevent the inappropriate use of information about their
children. We support the development of technologies that help parents to
control the collection and use of personal information from children who use
online services in their households. Please remember there
is no tolerance for objectionable content or abusive
users.
10. PRIVACY ABOUT AD IDENTIFIER
We may use UMENG analytic tools to develop our services and analyze your use of the service. UMENG UMENG's privacy policy will be based on the use, handling through our service to collect your data. You install, use, prior to registration or otherwise access our services, please click http://www.umeng.com/privacypolicy read the UMENG’s privacy policy to learn how UMENG handle your data and get UMENG's name , address and contact information.
Once you install, use, register or otherwise access our services, it means you agree to our use UMENG UMENG analytical tools and accept the privacy policy and expressly agree with the provisions UMENG its privacy policy on the basis of informed processing, use and disclosure of your data. If you do not accept UMENG privacy policy, please do not install, use, register or otherwise access our services.
11. SUBSCRIPTIONS
Please note that with all services:
• The app is free to download and use but some in-app items will require payment.
• Your service payment will be charged to your iTunes account.
• Your service will automatically renew and your iTunes account will be charged for renewal 24-hours prior to the end of your current one/three/twelve month subscription period.
• You can turn off the auto-renewal of your service through the App Store on your Apple device or through the iTunes store on your computer. Once you turn off auto-renewal, your service will expire at the end of the current service period.