Hotel Overview

Had a great time

Perfect for my recent visit to Santa Barbara!

This was just the type of space I needed! Excellent location for my needs on this particular trip... See full review

Jon Elliot

Jan 18, 2014

State Street shuttle service, amenities at Santa Barbara hotel

BEST WESTERN PLUS Pepper Tree Inn is across from the dozens of shops and restaurants of La Cumbre Plaza. Providing easy access to Interstate 101, the hotel also offers free shuttle service to and from the Santa Barbara Municipal Airport, Greyhound station and Amtrak station. BEST WESTERN PLUS Pepper Tree Inn is housed in a traditional Spanish building with terra cotta tiles and a fountain in front. Guests have access to an on-site fitness center, and two outdoor pools and hot tubs in the courtyard. Massage services offer guests a chance to relax.

Highlights

Free Santa Barbara Airport, Greyhound, Amtrak shuttle

Free Wi-Fi throughout hotel

Across from La Cumbre shopping plaza

Rooms

The 150 accommodation units at the BEST WESTERN PLUS Pepper Tree Inn offer comfortable quarters in neutral shades with two double beds or a king bed. Standard rooms have a king bed or two double beds while deluxe rooms have a king bed and queen sofa sleeper. All rooms feature a patio or balcony with pool or garden view with exterior-corridor access. Rooms include amenities like free wireless Internet, Crabtree & Evelyn bath amenities, an iron/ironing board, coffee-maker, refrigerator, air conditioning, radio alarm clock and laundry service. In-room entertainment choices include cable television with HBO, DVD player and free rentals.

Features

BEST WESTERN PLUS Pepper Tree Inn offers two outdoor pools and two hot tubs in a garden courtyard. An on-site fitness center keeps waistlines in check, and massage services help ward off jet lag. Travelers arriving from the airport, bus station or train station can use the free shuttle service (see hotel for details). The open-air La Cumbre shopping plaza across the street features over 100 shops and restaurants.

Dining

The Treehouse Restaurant, on-site at BEST WESTERN PLUS Pepper Tree Inn, serves American classic dishes for breakfast, lunch and dinner. Room and poolside food service is available.

Hotel Policies

Check-in:

03:00 PM

Check-out:

12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Friends Weekend

It was a very nice place with two floors on the room. We had a nice time but still was in a very expensive weekend for my point of view.

Hotel features (5 = best, 1 = worst):

Amenities:

3

Cleanliness:

3

Hotel staff:

4

Comfort:

3

Location:

4

Value:

3

Trip purpose:

Business

Review of BEST WESTERN PLUS Pepper Tree Inn

Reviewer score

4

5.01.0

Would recommend

So. Cal Ken

Business

Los Angeles, CA

Mar 17, 2014

Well-appointed, reasonable room

The room was very clean, included free water and fruit and robes to use. The balcony was a plus, as was the ample louver windows that allowed the breezes to pass through.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

4

Comfort:

5

Location:

5

Value:

4

Trip purpose:

Business

Review of BEST WESTERN PLUS Pepper Tree Inn

Reviewer score

4

5.01.0

Would recommend

Gilbert Gal

Business

Gilbert, AZ

Mar 17, 2014

ladies week-end

This is a great location only 5 miles from the Wharf area and the vibrant downtown area. Our room was located on the pool with two chairs outside the sliding doors. The staff was great! They even have someone wash all the windshields each morning.
The only thing lacking is a continental breakfast, although there is a good restaurant right on the property.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

5

Comfort:

4

Location:

4

Value:

4

Trip purpose:

Business

Review of BEST WESTERN PLUS Pepper Tree Inn

Reviewer score

4

5.01.0

Would recommend

kimluvmy4

Business

Aberdeen, SD

Jan 1, 2012

Wonderful Place with Many Extras!

This hotel was a little bit older than expected, but the extras put it over the top! It was very clean and comfortable. The many extras included:coffee pot, makeup mirror, fridge, microwave, cookies and fruit, and USA today. The lobby also offered a variety of delicious coffees and hot apple cider. We would definitely visit here again!

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

4

Value:

4

Trip purpose:

Business

Shopping tip:
Short drive from hotel

Check out Stearns Wharf, very inexpensive souvenirs.

Review of BEST WESTERN PLUS Pepper Tree Inn

Reviewer score

4

5.01.0

Would recommend

Anonymous

Business

Colorado

Jun 28, 2010

Great Hotel, but over priced.

It was a good hotel but I think it was over priced. I think all hotels are over priced in Santa Barbara, CA. The rooms were very clean, the staff very friendly. I really liked that they provided complimentary fresh fruit and bottled water in the rooms. I think the Best Western should offer a free continental breakfast. I also think the hotel should offer complimentary shuttle to attractions around the hotel.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

4

Value:

4

Trip purpose:

Business

Entertainment tip:
Short drive from hotel

Lower State Street, where all the restaurants and bars are located, and the beach are too far to walk.

Review of BEST WESTERN PLUS Pepper Tree Inn

Reviewer score

3

5.01.0

Would recommend

Anonymous

Business

San Clemente, CA

Oct 4, 2009

Pleasant Hotel

clean and quiet with nice pool and hot tub. Very small bathrooms

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

4

Hotel staff:

3

Comfort:

4

Location:

3

Value:

3

Trip purpose:

Business

Review of BEST WESTERN PLUS Pepper Tree Inn

Reviewer score

3

5.01.0

Would recommend

Anonymous

Business

Glendora

Jul 19, 2009

Family trip!

We enjoy walking and shopping in downtown SB, walking on the pier. Our kids loved the Zoo.
There is so much to do but so little time!

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

3

Hotel staff:

4

Comfort:

3

Location:

3

Value:

2

Trip purpose:

Business

Review of BEST WESTERN PLUS Pepper Tree Inn

Reviewer score

5

5.01.0

Would recommend

Anonymous

Business

USA

Aug 30, 2008

Front desk staff very friendly, nice having access to a computer in lobby

The Pepper Tree In was very welcoming from the start. The front desk staff were very accomidating and helpful. The bus stop was across the street and a 1/2 a block away. Very close. Although are visit was short we would recommend this property to others. We did not go to the mall however it was right across the street.