Karen Lazar, a 9/11 Memorial & Museum visitor services volunteer and docent, was recently awarded the 2017 Mayoral Service Recognition Award for completing more than 500 hours of service with the 9/11 Memorial & Museum.Read more

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Lolita Jackson, having worked at the World Trade Center for more than 10 years, has the unique experience of being a survivor of both the 1993 and 2001 attacks on the World Trade Center. Photo by Monika Graff, 9/11 Memorial.

Lolita Jackson, an employee for Morgan Stanley Dean Witter, survived both the Feb. 26, 1993, and Sept. 11, 2001, attacks on the World Trade Center. Lolita credits her survival on 9/11 to her experience in 1993.Read more

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On the morning of Sept. 11, 2001, FDNY Chief Joseph Pfeifer FDNY was on a routine call in lower Manhattan. Hearing the loud roar of an airplane overhead, Chief Pfeifer looked up to see hijacked Flight 11 crashing into the North Tower. He sprang into action, becoming the first chief to arrive at the World Trade Center.Read more

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First responders and family members attend the rescue and recovery ceremony in Foundation Hall. Photo by Jin Lee, 9/11 Memorial.

The 9/11 Memorial & Museum will host a weeklong series of commemorative activities in recognition of the 16th anniversary of the end of the historic rescue, recovery and relief efforts at Ground Zero.Read more

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On this day in 2011, President Barack Obama announced to the nation that Osama bin Laden was killed by U.S. forces in a raid of his Abbottabad, Pakistan compound. The 9/11 Memorial Museum collection is home to several artifacts related to Operation Neptune Spear that represent this important moment in our nation’s history.Read more

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The MEMO blog is written and produced by the National September 11 Memorial & Museum. For more information on our staff click here. Views expressed in blog posts comments do not reflect the views of the organization or its staff.