Customer Success Story: Hit a Home Run with Bases Loaded

We have the best customers and we feature them regularly on our blog and Facebook. Are you a ShipWorks customer and do you have a story to share? We want to hear it!

Who is Bases Loaded?Bases Loaded has been helping kids and adults on the baseball field since 1997. They have the largest selection of baseball and softball equipment and uniforms in North America for players, coaches and umpires. You can find their amazing selection of over 10,000 products online in their Yahoo Store (www.ebasesloaded.com), Amazon, and their 7,000 sq ft superstore location in California.

Why ShipWorks?Before ShipWorks, “we would jump back and forth between UPS World Ship and Endicia and manually copy and paste information,” said Dan Wells, Owner of Bases Loaded.

Today with ShipWorks, the process has improved dramatically. “Each of our shippers average 65% more shipments than before using ShipWorks,” said Dan. “ShipWorks has become our central ‘work bench’ for managing all of our incoming orders from several market places and our own website. We love the customizable templates that let us build custom packing slips without any human intervention. Our shippers are able to focus more on ensuring we are shipping exactly what the customer ordered instead of focusing the shipping process.”

What were the results?“You can’t go wrong with ShipWorks. This is the best investment anyone can make to streamline the shipping and order processing operation. Bases Loaded has grown over 100% in the last three years, and ShipWorks has been a big part of that growth.”