Program Manager, Mobile and Platform Services

Headquartered in Irvine, California, VIZIO is a leading HDTV brand in America and America’s #1 Sound Bar company. Our mission is to deliver high performance, smarter products and services with the latest innovations at the best value for our consumers. Our loyal following and industry-wide praise continues to grow as we redefine what it means to be smart. We are currently seeking a Program Manager at our Seattle, WA offices.

The Seattle office is a fast paced, highly collaborative start up like environment that primarily focus on the SmartCast product line. You will own various components of the SmartCast platform customer experience. This position requires a passion to push the envelope and to innovate new solutions that are ahead of the industry.

As a Program Manager on VIZIO’s Mobile and Platform Services team, the successful candidate will collaborate with software development managers and engineers to plan and execute software projects from start to finish, working with teams in a Scrum/Agile software model.

The Program Manager will be responsible for helping write user stories, plan sprints, and ensure that customer, partner and internal cross-functional requirements are understood and communicated clearly. Acting as a Scrum Master in the development process, the Program Manager will anticipate and take action to mitigate risks and impediments throughout the lifecycle of a project, and work to increase predictability, transparency and reliability of software and services delivery.

The Program Manager will:

Act as the Scrum Master for multiple teams, managing Scrum processing using Atlassian software. This includes administrative duties in JIRA and Confluence as well as other software development tools.

Create user stories and tasks based on product requirements. Collaborate with QA on acceptance criteria and verify test cases are understood, communicated and executed.

Triage product issues reported by engineers, testers and users to schedule bug fixes based on priority.

Exceptional communication and interpersonal skills with both technical and non-technical stakeholders including facilitation, listening, initiative and motivating stakeholders.

Deep understanding of software engineering concepts and ability to manage tradeoffs and increase predictability and reliability of software delivery.

BA or BS Degree or equivalent demonstrated experience.

Minimum of 3 years of Project or Program Management.

Preferred Qualifications:

Prior experience as a software developer in mobile or cloud services.

Experience managing software services projects.

Experience working with hardware engineering teams.

VIZIO, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. VIZIO, Inc. may require an employee to perform duties outside his/her normal description.

VIZIO Services, LLC, a subsidiary of VIZIO, Inc. offers excellent career opportunity as well as a competitive compensation and benefits package. We are an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran