What is the key to a successful job?

For a project to be a true success, it is imperative to get the highest quality achievable within the budget and time constraints of the Owner. Quality assurance must start at the very beginning of a project, and does not end until one year after the project is occupied and completed – and possibly beyond.

Quality assurance means going to the detail of making sure a client is informed of what they are buying and that every line on the drawing means something. At Silverman CPM, we have a process called ‘page turn’, which involves sitting with a client and going page-by-page through contract documents and drawings so there is a clear understanding of what is there, what is not there, and what it means for their project.