Respect | Care | Recovery

Federal Student Aid’s coronavirus disease 2019 (COVID-19) information page is located at StudentAid.gov/coronavirus. The page includes information about relief to student loan borrowers, including those who have defaulted on their federal student loans. Please visit the page regularly for updates.

President Trump signed the CARES Act on March 27, 2020, which will provide additional flexibilities related to COVID-19. Websites and systems are being updated as quickly as possible to reflect changes in the law. We appreciate your patience.

TECHNOLOGY & INFRASTRUCTURE

In this age of ever present and evolving cyber-threats, FHC understands the importance of safeguarding consumer data. We go to great lengths, using industry best practices and state-of-the art security products, to insure data is protected. Secure encrypted systems and applications are implemented for both the transfer and the storage of sensitive information.

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Our information security program covers all major security framework controls, and has been audited and certified compliant with:

The PCI Security Standards Council touches the lives of hundreds of millions of people worldwide. A global organization, it maintains, evolves and promotes Payment Card Industry standards for the safety of cardholder data across the globe.

The Gramm-Leach-Bliley Act requires financial institutions – companies that offer consumers financial products or services like loans, financial or investment advice, or insurance – to explain their information-sharing practices to their customers and to safeguard sensitive data.

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FHC has a full time IT staff managing the primary and failover datacenter systems:

Replication & backup technologies are in use to meet business continuity and recovery commitments to our customers.

24x7 Monitoring and Alerting systems keep us aware of events or possible threats.