ineffective communication

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How does ineffective communication impact quality?
Communication is essential to all businesses. When implimenting a quality program such as TQM or Continuous Process Improvement, communication must be effective in order to explain processes and inputs and outcomes of anything that will happen in the future. In general, communication (if effective) can help a business run more effectively and efficiently and therefore provide higher quality of the ...

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Why is it important to change the organizational culture prior to implementing a quality program?