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Frequently asked questions

The quickest and easiest way to add money to your account is online with a debit card. In order to add money:

Log in, and your account (e.g. Stocks & Shares ISA) will be listed on the first page you come to.

Click the 'Top up' button next to the account you wish to add money to. This button is in the 'Actions'
column.

Enter your card details and click 'Make payment'.

Please note: If you are adding money to an ISA for the first time in this tax year, the payment will be referred
to as an ‘opening subscription’. This money will, however, be added to your existing ISA.

Alternatively, you can add money over the telephone with a debit card, or use an application form and cheque.

If you are not yet a client

If you are not yet a client you can open an account and add money with your debit card as part of the application
process. You can then top up your account quickly and easily at any time (subject to allowances and eligibility)
by using the 'Top up' or 'Add money' buttons within your online account.

Once you have opened an account, it is straightforward and secure to place a deal. Please ensure you have
read the fund's Key Features and Key Investor Information Document first which is available from the individual
fund factsheets on the website.

Find your fund online and enter the value you're looking to invest. Alternatively, provide your dealer with
these details by telephone. When dealing online, you will also need to enter your trading password.

4. Confirm the deal

The details of the deal will be provided for you to check. Confirm you're happy with the fund name and value
to be invested and the deal is done. We will send you a contract note either by post or you can download
it online - whichever you prefer.

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Our website offers information about investing, but not personal advice. If you're not sure which investments are right for you, please request advice, for example from our financial advisers. If you decide to invest, read our important investment notes first and remember that investments can go up and down in value, so you could get back less than you put in.