NETGEAR Genie App No Longer Supported on Orbi Effective Jan 31, 2019

As part of our plan to simplify customer experience, we plan to stop support for the NETGEAR genie app (for iOS, Android, Windows & MAC) for Orbi WiFi system starting Jan 31st, 2019. We recommend you to use the Orbi app which is specifically designed for Orbi WiFi systems.

If this move happens, perhaps the app will get a little more attention and quality control.

Completely agree. I hope that the Orbi app will inherit the functionality that currently only exists in Genie like network diagram and the "Signal Strength" of the attached devices that I really appreciate in Genie.

Other features like "Media Server" and "Reboot Router" are also nice to have in Orbi app and currently covered in Genie.

As part of our plan to simplify customer experience, we plan to stop support for the NETGEAR genie app (for iOS, Android, Windows & MAC) for Orbi WiFi system starting Jan 31st, 2019. We recommend you to use the Orbi app which is specifically designed for Orbi WiFi systems.

Brilliant mistake. LPC is gone, Circle hasn't made it, and Netgear Armor (Bitdefender) hasn't made it - despite of all marketing promises.

Appear the strategists have lost the bigger picture of feature, function, benefit.

Netgear must learn to publish plans, phase-out plans for features, offering migration of existing features to alternate services, But that is asked to much - not much learnt since silently closing doen the Genie community section. Still, there are about times more posts coming in on the Genie section today than on the Nighthawk App and Orbi App sections together.

That's my Christmas present for Netgear @Dustin_V : Please carry this forward to the community management @ChristineT and the management in charge.

I purchased the Orbi system rather than the Linksys Velop because of the flexible parental controls available through Genie and OpenDNS. Without Genie support, the Orbi PCs are quite rigid, allowing only time blocking of all sites or blocking of specific categories or sites for all time. And the Circle capabilities are no better and require additional payment. This is essentially Bait & Switch tactics on the part of Netgear, and I suspect it's driven by additional profit to be gained by forcing users to Circle.

While the performance of the Orbi is quite good, the loss of this feature is a big red flag for potential Netgear purchasers.

I purchased the Orbi system rather than the Linksys Velop because of the flexible parental controls available through Genie and OpenDNS. Without Genie support, the Orbi PCs are quite rigid, allowing only time blocking of all sites or blocking of specific categories or sites for all time. And the Circle capabilities are no better and require additional payment. This is essentially Bait & Switch tactics on the part of Netgear, and I suspect it's driven by additional profit to be gained by forcing users to Circle.

While the performance of the Orbi is quite good, the loss of this feature is a big red flag for potential Netgear purchasers.