Legend Of Comcast Office-Smashing Grandma Spreads

By consumerist.comOctober 19, 2007

The old lady who busted up a Comcast office with her hammer after getting sick of their delays, that we told you about two weeks ago, got her story written up in a new and even more exciting fashion by the Washington Post. The piece includes this photo of Mona Shaw posing with her trusty tool of consumer vengeance.

WP got more choice quotes from Mrs. Shaw:

“They cuffed me right then…”

Of Comcast: “What a bunch of sub-moronic imbeciles.”

“I scared the tar out of some people, at least…It had never occurred to me to take a hammer to a phone company before, but I was just so upset. . . . After I hit the keyboard, I turned to this blonde who had been there the previous Friday, the one who told me to wait for the manager, and I said, ‘ Now do I have your attention?’ “

“My blood pressure went up around my ears. I started hyperventilating. They had to call the rescue squad and put me on a litter.”