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A spokesman said at the time: “We understand that Mr Denholm is seeking £1,300 for loss of income.

“Mr Denholm’s vehicle experienced a fault, as any mechanical product will do from time to time and for various reasons, and Volkswagen would not normally reimburse loss of profits in such a scenario.

“In light of this, we do not consider it appropriate to reimburse him for any loss of profits, not least due to the amount of individual goodwill already offered to him towards the component replacements despite the fact that Volkswagen had no obligation to do so.”

But VW claims it found a way to help John anyway.

A spokesman for the company said: “We do not consider the changes Mr Denholm reported are related to the technical measures and as such did not consider it appropriate to reimburse him for any loss of profits.

“That said, and in the knowledge that Volkswagen has no obligation to do so, we discussed Mr Denholm’s case with the retailer who assisted him.

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“During this discussion it came to light that a general pay-and-claim scheme which would have allowed him to continue his work as a taxi driver, was available, and was not offered.

“In light of this and following our aims to maintain our high levels of customer satisfaction, we have voluntarily decided to offer Mr Denholm further financial support as a gesture of individual goodwill.

“To be clear, this offer of goodwill is not based on the NOx issue nor the technical measures, neither of which caused the issues Mr Denholm reported, but rather due to an apparent failure to follow the proper process.”