If you need assistance with setting up your new headset please take a look at our video guides and helpful setup instructions.

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Wireless Headset

The power adapter plugs into the headset base unit and then into the power socket (don’t turn it on until you are ready to set up and charge the battery)

The handset curly cord: Unplug the handset curly cord from underneath or on the side of your telephone and plug it into the port marked on the headset base. The included Telephone cable goes from the port marked on the base into the phone where you unplugged the handset curly cord from.

Dock the headset on the base then power on the headset at the power point.

Setup with a telephone that has a headset port

The power adapter plugs into the base unit and then into the power socket (don’t turn it on until you are ready to set up and charge the battery)

The Telephone cable goes from the port marked on the base to the headset port on the telephone (normally on the side or underneath of the telephone with a little icon of a headset)

Once this is connected, dock the headset on the base before turning on the power at the wall.

Wired Headsets

Setup with a telephone that has no headset port:

With a handset/headset switch or amp

The handset curly cord: Unplug the handset curly cord from underneath or on the side of your telephone and plug it into the port marked on the switch/amp.

If using an amp make sure it is plugged in or has batteries for power.

The Telephone cable goes from the port marked on the switch/amp into the phone where you unplugged the handset curly cord from.

Connect the Headset to the Switch/Amp using the connection QD to RJ 9 cord.

QD to RJ9 cord

Without a handset/headset switch or Amp

The handset curly cord: - unplug the handset curly cord from underneath or on the side of your telephone but leave the handset in place on the phone.

Connect the Headset to the Phone using the connection QD to RJ 9 cord (pictured above) into the place where you just unplugged the handset curly cord from your telephone.

Setup with a telephone that has a headset port

Connect the Headset to the phone via the headset port using the relevant connection Cord for your phone – see compatibility guide.