Australian retailer uses Descartes for online grocery growth

Tuesday, July 09, 2013

Australia's largest retailer Woolworths has deployed Descartes Route Planner and cloud-based Descartes Mobile to support increased growth of its online grocery business.
The applications are delivered via Descartes’ partner in Australia The Bestrane Group.
"The Woolworths online grocery business has grown at a significant pace and this trend continues to accelerate," said Roger Steele, head of online operations at Woolworths Supermarket, in a statement. "The Descartes/Bestrane solution helps us address complex delivery requirements that contribute to customer satisfaction and an enhanced online ordering experience. It meets our needs today, and is capable of providing increased functionality as we expand and take on greater omni-channel retailing challenges."
"The Descartes Route Planner Suite combines planning, execution and comprehensive reporting to provide genuine route optimization with fully-integrated route tracking and execution via mobile devices,” said Dave Sanders, managing director of Bestrane. “For Woolworths, the solution has contributed to a significant improvement in productivity and on-time delivery performance. The complete solution is also rapid to deploy with Woolworth sites across the country fully operational in less than five months." - Eric Johnson