topic Re: Speed boost is slow! in Fibre Broadbandhttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453566#M249146
Line 1<BR />Downstream Upstream<BR />Actual Rate [Kbps] 32400 9998<BR />Maximum Rate [Kbps] 43830 9998<BR />Noise Margin [dB] 10.40 9.70<BR />Attenuation [dB] 15.90 0.00<BR />Power [dBm] 12.60 6.80Fri, 14 Feb 2020 10:47:54 GMTVickyfluff2020-02-14T10:47:54ZSpeed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453545#M249136
<P>I had fibre at 37mb download, added speed boost but the speed is the same. It's on the new wifi hub. Tried 7 times with online chat to no avail as it kept disconnecting, each time going through the same cycle. Only one phone connection and it's all on the master socket. Please help!</P>Fri, 14 Feb 2020 10:00:32 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453545#M249136Vickyfluff2020-02-14T10:00:32ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453566#M249146
Line 1<BR />Downstream Upstream<BR />Actual Rate [Kbps] 32400 9998<BR />Maximum Rate [Kbps] 43830 9998<BR />Noise Margin [dB] 10.40 9.70<BR />Attenuation [dB] 15.90 0.00<BR />Power [dBm] 12.60 6.80Fri, 14 Feb 2020 10:47:54 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453566#M249146Vickyfluff2020-02-14T10:47:54ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453624#M249165
<P>Hi <LI-USER uid="352593" login="Vickyfluff"></LI-USER></P>
<P>&nbsp;</P>
<P>Thanks for your post</P>
<P>&nbsp;</P>
<P>I have found a slight problem, which meant the speed boost didnt apply properly, So I&nbsp;have fixed that issue,</P>
<P>&nbsp;</P>
<P>Your speeds should increase in the next few hours</P>Fri, 14 Feb 2020 12:36:28 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453624#M249165OCE_Arne2020-02-14T12:36:28ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453629#M249166
Hi OCE_Arne<BR /><BR />Wow, it that works thank you ever so much. I really appreciate your looking into this.<BR /><BR />I will update in a few hours.<BR /><BR />Thank you againFri, 14 Feb 2020 12:49:14 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453629#M249166Vickyfluff2020-02-14T12:49:14ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453634#M249168
HI <LI-USER uid="40724" login="OCE_Arne"></LI-USER>,<BR /><BR />Do I need to do anything special like restart the hub or is it best to just leave it alone to do its thing?Fri, 14 Feb 2020 12:52:00 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453634#M249168Vickyfluff2020-02-14T12:52:00ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453656#M249177
<P>If the speeds havnt improved in a few hours leave the hub powered off for 30 mins.&nbsp;</P>Fri, 14 Feb 2020 13:45:43 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453656#M249177OCE_Arne2020-02-14T13:45:43ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453695#M249191
<P>I have left it a few hours and also turned off for 30 minutes (turned back on just now) and everything seems the same, no faster or slower ( thankfully). Do i need to wait longer ?</P>Fri, 14 Feb 2020 15:42:54 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453695#M249191Vickyfluff2020-02-14T15:42:54ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453731#M249195
<P><LI-USER uid="352593"></LI-USER>&nbsp; see how it is over the week end do not turn the router off unless told to by the oce on here</P><P>&nbsp;</P><P>as each time u do it can not help as the fibre side has a auto profile&nbsp;</P><P>&nbsp;</P><P>might find better tomorrow might be just taking some time to go through the system&nbsp;</P><P>&nbsp;</P><P>Oce will reply next week now they do not work weekends&nbsp;</P>Fri, 14 Feb 2020 17:38:01 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2453731#M249195hosay2992020-02-14T17:38:01ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454090#M249279
<P>Hi <LI-USER uid="40724"></LI-USER>&nbsp;<LI-USER uid="8796"></LI-USER>&nbsp; and anyone else who can help,&nbsp;</P><P>I left the router and still no speed boost speed? Help please&nbsp;</P><P>&nbsp;</P><P>&nbsp;Actual Rate [Kbps]Maximum Rate [Kbps]Noise Margin [dB]Attenuation [dB]Power [dBm]</P><TABLE><TBODY><TR><TD width="200">Downstream</TD><TD>Upstream</TD></TR><TR><TD>32400</TD><TD>9998</TD></TR><TR><TD>43198</TD><TD>9998</TD></TR><TR><TD>10.30</TD><TD>9.70</TD></TR><TR><TD>16.00</TD><TD>0.00</TD></TR><TR><TD>12.60</TD><TD>6.80</TD></TR></TBODY></TABLE>Mon, 17 Feb 2020 08:39:41 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454090#M249279Vickyfluff2020-02-17T08:39:41ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454182#M249287
BUMPMon, 17 Feb 2020 12:25:30 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454182#M249287Vickyfluff2020-02-17T12:25:30ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454399#M249343
<P>UPDATE: so I tried the talk talk line health check, it was all ok except for download/upload speed had a yellow triangle on it, when I clicked "live test" the result said that there was a fault and they are working on it?&nbsp;</P><P>I went into online chat (which is painful) and they said that an engineer will be going to the exchange to fix the fault within 24 - 72 hours, the chat then disconnected (as it does at inconvenient times). So fingers crossed they will sort it (although I have no idea what the fault would be). It appears whenever i make a change to my package it causes a fault and an engineer has to come out.</P>Tue, 18 Feb 2020 08:28:43 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454399#M249343Vickyfluff2020-02-18T08:28:43ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454449#M249364
<P>Hi&nbsp;Vicky,</P>
<P>&nbsp;</P>
<P>I'm sorry to hear this and please let us know how you get on.</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>Tue, 18 Feb 2020 10:04:46 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454449#M249364OCE_Michelle2020-02-18T10:04:46ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454483#M249375
<P>Hi <LI-USER uid="3837"></LI-USER>&nbsp;,</P><P>&nbsp;</P><P>I recieved a text to say the fault has been fixed, the syn speed was showing 43588 (approx) after and actual speed of 47000ish when I left home, been told it can take 10 days to get the best speed although my download test came in at 30mbps, but I will see when I get home later what is doing.</P>Tue, 18 Feb 2020 11:13:04 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454483#M249375Vickyfluff2020-02-18T11:13:04ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454525#M249397
<P>Hi&nbsp;Vicky,</P>
<P>&nbsp;</P>
<P>Thanks for keeping us updated. Is your router currently switched off?</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>Tue, 18 Feb 2020 12:35:19 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454525#M249397OCE_Michelle2020-02-18T12:35:19ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454569#M249410
<P>Hi <LI-USER uid="3837"></LI-USER>&nbsp;,</P><P>&nbsp;</P><P>I have just got home and I have a blinking orange light, the system log has this as the last message, at approx 13:05;</P><P>&nbsp;</P><P><SPAN>The WAN DHCP client process has successfully been terminated on Vlan 36</SPAN></P><P>&nbsp;</P><P><SPAN>Do I need to restart the router?</SPAN></P>Tue, 18 Feb 2020 13:54:12 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454569#M249410Vickyfluff2020-02-18T13:54:12ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454617#M249420
<P><LI-USER uid="3837"></LI-USER>&nbsp;<LI-USER uid="40724"></LI-USER>&nbsp;<LI-USER uid="8796"></LI-USER>&nbsp;</P><P>Engineers went and did some work on the exchange, I recieved a text saying that the fault has been dealt with. I was told it takes up to 10 days for the router etc to settle, is it normal for the internet to disconnect several time during this process?&nbsp;</P><P>I tried the online chat and text messaging service but they make my blood boil, by asking the same thing over and over again and not reading previous chats or messages, it's as if they had no idea an engineer has been out!</P>Tue, 18 Feb 2020 15:37:09 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454617#M249420Vickyfluff2020-02-18T15:37:09ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454627#M249424
<P>Latest data&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20200218-160138_Chrome.jpg" style="width: 1440px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/43945i1FDA8481AB5C9D01/image-size/medium?v=1.0&amp;px=400" title="Screenshot_20200218-160138_Chrome.jpg" alt="Screenshot_20200218-160138_Chrome.jpg" /></span></P><P> </P>Tue, 18 Feb 2020 16:02:56 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454627#M249424Vickyfluff2020-02-18T16:02:56ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454667#M249432
<P>Now its showing this?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20200218-185936_Chrome.jpg" style="width: 1440px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/43950iCDDC2452ACB6306C/image-size/medium?v=1.0&amp;px=400" title="Screenshot_20200218-185936_Chrome.jpg" alt="Screenshot_20200218-185936_Chrome.jpg" /></span></P><P> </P>Tue, 18 Feb 2020 19:01:43 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454667#M249432Vickyfluff2020-02-18T19:01:43ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454753#M249454
I now have no internet, it's been off all night since before 10pm last night? Every thing worked fine before I added the speed boost and got the new routerWed, 19 Feb 2020 07:20:19 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454753#M249454Vickyfluff2020-02-19T07:20:19ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454766#M249460
<P>Hi&nbsp;Vickyfluff</P>
<P>&nbsp;</P>
<P>Apologies for this. I can see that the router is not in sync but the line test is not detecting any faults.</P>
<P>&nbsp;</P>
<P>Do you still have the previous TalkTalk router?</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>
<P>Debbie</P>Wed, 19 Feb 2020 07:55:36 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454766#M249460OCE_Debbie2020-02-19T07:55:36ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454781#M249464
<P>Hi <LI-USER uid="3838"></LI-USER>&nbsp;,</P><P>&nbsp;</P><P>I have tried the previous router and it is not connecting either, I have turned it off for 30 minutes to see if that made a difference and it didnt <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span>&nbsp;</P>Wed, 19 Feb 2020 08:21:11 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454781#M249464Vickyfluff2020-02-19T08:21:11ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454785#M249465
<P>Up until friday last week everything worked, then I got the speed boost and the new router, and it worked fine (apart from having the speed boost, same speed as before, but it worked), now, after the engineer has been out, the new router lost connection at least 4 times, the last one being for 10 hours, I tried my old super router and that didnt connect, it's all rather strange. Talktalk yesterday told me they are sending yet another router?&nbsp;</P>Wed, 19 Feb 2020 08:25:47 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454785#M249465Vickyfluff2020-02-19T08:25:47ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454797#M249469
<P>Hi&nbsp;Vickyfluff</P>
<P>&nbsp;</P>
<P>Thanks for your reply.</P>
<P>&nbsp;</P>
<P>Is the old router currently connected to the line? (at the test socket) Do you have a dial tone?</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>
<P>Debbie</P>Wed, 19 Feb 2020 08:43:31 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454797#M249469OCE_Debbie2020-02-19T08:43:31ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454805#M249475
<P>I&nbsp; have put the new router back on, I dont have a telephone to plug in so dont know if there is a dial tone</P>Wed, 19 Feb 2020 08:54:39 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454805#M249475Vickyfluff2020-02-19T08:54:39ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454812#M249477
<P>Hi&nbsp;Vickyfluff</P>
<P>&nbsp;</P>
<P>Ok, please can you factory reset the router using the pin hole reset for ten seconds and then let me know once this has been completed?</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>
<P>Debbie</P>Wed, 19 Feb 2020 09:00:51 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454812#M249477OCE_Debbie2020-02-19T09:00:51ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454816#M249481
Ok, 10 second factory reset doneWed, 19 Feb 2020 09:11:32 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454816#M249481Vickyfluff2020-02-19T09:11:32ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454819#M249484
Still doing the same thingWed, 19 Feb 2020 09:25:32 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454819#M249484Vickyfluff2020-02-19T09:25:32ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454820#M249485
<P>Hi&nbsp;Vickyfluff</P>
<P>&nbsp;</P>
<P>Thank you. I can see that the router is still not in sync. Is the router currently at the test socket?</P>
<P>&nbsp;</P>
<P>Debbie</P>Wed, 19 Feb 2020 09:30:11 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454820#M249485OCE_Debbie2020-02-19T09:30:11ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454824#M249489
YesWed, 19 Feb 2020 09:32:47 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454824#M249489Vickyfluff2020-02-19T09:32:47ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454848#M249493
<P>Hi Vicky</P><P>&nbsp;</P><P>I'm showing a DIS (Disconection) fault on the line.</P><P>&nbsp;</P><P>I've logged this to&nbsp;<SPAN style="color:#000000">BT Openreach for a&nbsp;Non Appointed engineer - Non appointed means the engineer will be dispatched to look at the line without requiring an appointment be made with you to visit your property. &nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN style="color:#000000">Thanks &nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN style="color:#000000">Karl.&nbsp;</SPAN></P>Wed, 19 Feb 2020 10:21:10 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454848#M249493OCE_Karl2020-02-19T10:21:10ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454856#M249496
<P>Hi <LI-USER uid="60428"></LI-USER>&nbsp;</P><P>&nbsp;</P><P>Thank you, there was an engineer out yesterday and that's when the disconnect problem started.</P><P>&nbsp;</P><P>Vicky</P>Wed, 19 Feb 2020 10:14:28 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454856#M249496Vickyfluff2020-02-19T10:14:28ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454860#M249497
<P>Hi</P>
<P>&nbsp;</P>
<P>Whatever they did, it's showing a Disconnection towards the exchange.&nbsp; Lets hope this line engineer I've arranged can restore the service.</P>
<P>&nbsp;</P>
<P><SPAN style="color:#000000">Thanks &nbsp;</SPAN></P>
<P>&nbsp;</P>
<P><SPAN style="color:#000000">Karl.&nbsp;</SPAN></P>Wed, 19 Feb 2020 10:22:01 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454860#M249497OCE_Karl2020-02-19T10:22:01ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454867#M249499
<P>Hi <LI-USER uid="60428"></LI-USER>&nbsp;</P><P>&nbsp;</P><P>Is it a between 24-72 hour timeframe for the engineer you booked?</P>Wed, 19 Feb 2020 10:32:38 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454867#M249499Vickyfluff2020-02-19T10:32:38ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454881#M249502
<P>Hi</P>
<P>&nbsp;</P>
<P>With this engineer I would give it 24hrs for completion.&nbsp; If you give me a nudge tomorrow I can check for an update from Openreach.</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>
<P>Karl.</P>Wed, 19 Feb 2020 10:53:43 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454881#M249502OCE_Karl2020-02-19T10:53:43ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454971#M249540
<P>Just so it's on record, I have recieved and installed a new talktalk wifi hub and it is still the same(I wasnt expecting anything else really) <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P>Wed, 19 Feb 2020 13:58:21 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454971#M249540Vickyfluff2020-02-19T13:58:21ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454987#M249547
<P>Hi</P>
<P>&nbsp;</P>
<P>I would not expect the new router to change anything with the Disconnection showing.</P>
<P>&nbsp;</P>
<P>Lets see what the engineer can do.</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>
<P>Karl.</P>Wed, 19 Feb 2020 14:32:59 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2454987#M249547OCE_Karl2020-02-19T14:32:59ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2455272#M249615
<P>Update: internet now working, there was a problem with wiring between the house and a joiner (something like that). So between the non appointed engineer and house visit engineer it was sorted. This was all coincidental to my upgrade request! Thank you to <LI-USER uid="60428"></LI-USER>&nbsp;<LI-USER uid="3838"></LI-USER>&nbsp;<LI-USER uid="3837"></LI-USER>&nbsp;<LI-USER uid="8796"></LI-USER>&nbsp;<LI-USER uid="40724"></LI-USER>&nbsp; for all your help.</P><P>&nbsp;</P><P>Vicky&nbsp;</P>Thu, 20 Feb 2020 12:09:06 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2455272#M249615Vickyfluff2020-02-20T12:09:06ZRe: Speed boost is slow!https://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2455297#M249620
<P>Hi Vicky,</P>
<P>&nbsp;</P>
<P>So glad to hear that all is working now.</P>
<P>&nbsp;</P>
<P>Regards,</P>
<P>&nbsp;</P>
<P>Karl.&nbsp;</P>Thu, 20 Feb 2020 12:47:46 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Speed-boost-is-slow/m-p/2455297#M249620OCE_Karl2020-02-20T12:47:46Z