Hi, I created a new job in Collaboration and Deployment Services Deployment Manager and tried to drag on the str file to the canvas. The str file will not add to the job. Also when I right click the str file “Add to job” is greyed out. I have installed the C&Ds client on windows using the Administrator account.

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This type of problem typically occurs when the Modeler Adapter updates are not properly pulled down from the remote C&DS server and updated on the local Deployment Manager client machine. You may want to check out these published knowledgebase articles that give some suggestions to try to solve a problem like this: