Adapt to COVID-19

Resources to help you make headway in yourcustomer-centric digital experiences.

Coronavirus is the new market disruptor. It'schanged the way we work, the expectations customers haveof companies and created uncertainty about what tomorrowwill bring. We are helping companies navigate their survivaland revival during COVID-19 and beyond, so youcan retain your vision for the future.

NEW 🔥Article | COVID-19 resource

Marketing budgets during Coronavirus and what we can learn from the 2008 recession

What is the real impact of marketing spending being slashed in an effort to stay afloat during the Coronavirus crisis and what should you really be doing with your marketing budget right now?

Decision paralysis:How to make decisions during a time of crisis

We’re all currently working with, and within, complex situations and there’s little doubt that we’ll be experiencing further uncertainty in the coming months. So how can we, as individuals and organisations, make sure we’re taking the best approach to make decisions with confidence at this time?

Maintaining a sense of 'team' during social distancing:

Why your customer experience right now matters most

A crisis creates scenarios where it's easy to not prioritise certain 'luxuries', such as digital experience. But there's a reason you prioritised it to begin with. Bad online experiences are unforgettable. And your customers have been experiencing those poor interactions left, right and centre ever since Coronavirus became a concern.