4. If the matter is not resolved

You can check the complaints section of the Education Standards Board website to learn about the types of complaints the Board can handle.

5. If you are still concerned

If you are still concerned about the issue, you can email the chief executive of the education department. The chief executive will expect that you have already tried to resolve the issue using steps 1 to 4.

6. Lastly, contact the minister

To take the matter even further, email the Minister for Education. The minister will expect that you have already tried to resolve the issue using Steps 1 to 5.