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Security Operations Center AnalystMarkMonitor

THIS JOB HAS EXPIRED

As the global leader in online brand protection, MarkMonitor uses a SaaS delivery model to provide advanced technology and expertise that protects the revenues and reputations of the world's leading brands. In the digital world, brands face new risks due to the web's anonymity, global reach and shifting consumption patterns for digital content, goods and services. Customers choose MarkMonitor for its unique combination of industry-leading expertise, advanced technology and extensive industry relationships to preserve their marketing investments, revenues and customer trust. Learn more at www.markmonitor.com.

Position Summary:
The qualified candidate will be responsible for working in the 24x7x365 Anti-Fraud Security Operations Center (AF-SOC) as a Security Analyst. They will be working as a part of a team in order to provide Anti-Fraud services to our clients. These duties will require analyzing web sites, using Internet analysis tools, tracking incidents via a ticketing system and contacting authoritative agencies for the Internet around the world in order to mitigate fraudulent attacks on the Internet.

Job Responsibilities:
Identifying, analyzing and categorizing fraudulent websites
Contacting Internet Service Provider staffs worldwide to prompt immediate action to end network abuse and remove criminal websites
Collaborating with other team members to achieve team objectives and manage projects
Communicating with customers to provide informational updates and deliver exceptional service quality
Minimum Requirements:

Knowledge of Internet Protocols, HTTP, TCP/IP, HTML, DNS, Java Script
Experience with using Windows Operating Systems, Computers and the Internet
Familiarity with DNS, ISPs, Registrars and IP addressing
Call center, user support/help desk or ISP abuse desk experience preferred
Ability to type at minimum 30 WPM average speed
Conscientious attitude and dependability, strengths in teamwork and communication
Attention to detail, and desire to complete work accurately and quickly
Creative approach to problem solving
Exceptional written/verbal communication and interpersonal skills
Anti-Fraud experience is a huge plus
Must be able to work the following schedule: Mon.-Thurs. 7pm ? 7am