CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

Read the owner's manual to learn about the vehicle's systems and components.

Follow the recommended service schedules.

Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

At all speeds? Only under acceleration? During braking? When shifting?

When did the problem first start?

Once you are at our location, communicate your findings.

Be prepared to describe the symptoms.

Carry a written list of the symptoms that you can give us.

Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.

Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.

Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.

Visit Our Shop

Have Questions?

Vehicle Tips

According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect.

Vehicle Tips

The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of coolant should be checked. (A 50/50 mix of anti-freeze and water is usually recommended.)

Vehicle Tips

Never remove the radiator cap until the engine has thoroughly cooled. The tightness and condition of drive belts, clamps and hoses should be checked by a pro.

Vehicle Tips

Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.

Vehicle Tips

Replace other filters (air, fuel, PCV, etc.) as recommended, or more often in dusty conditions. Get engine drivability problems (hard stops, rough idling, stalling, diminished power, etc.) corrected at a good shop.

Vehicle Tips

A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.

Vehicle Tips

Have your tires rotated about every 5,000 miles. Check tire pressures once a month; let the tires cool down first. Don't forget your spare and be sure your jack is in good condition.

Vehicle Tips

Vehicle Tips

Inspect the engine's belts regularly. Look for cracks or missing sections or segments. Worn belts will affect the engine performance.

Vehicle Tips

Have the fuel filter changed every 10,000 miles to prevent rust, dirt and other impurities from entering the fuel system.

Vehicle Tips

Change the transmission fluid and filter every 15,000 to 18,000 miles. This will protect the precision-crafted components of the transmission/transaxle.

Vehicle Tips

Inspect the suspension system regularly. This will extend the life of the vehicle's tires.

What our clients say about us?

Reviews and comments from our satisfied customers

With the many many issues that seem to come up with our beloved station wagon it was nice to know that the manager, Azim, really wanted to get to the bottom of the problems. He tasked his lead mechanic, Lorian (sp?) to trouble shoot the various issues. My wife said that when she dropped the car off, Lorian was very concerned and took several test drives with her so she could pin point the problems we were experiencing. After leaving the car with them last Thursday I was happy to get the phone call from a happy satisfied wife. When she picked up the car, her and the mechanic took a final test drive and the shaking and shimmy while driving was gone. Azim even picked up the tab for the alignment! Once again we have a smooth and safe ride thanks to Azim and Lorian at Meineke!! Thanks you guys!

-Steve P.

I've been coming here for the past few years and they've always taken good care of my cars. The manager is really professional and helpful.

-Roxanne C.

Excellent Service & Deal ... My Son Needed Brakes For His Car ... Young Man With Limited Income So I Helped Him Call Around For The BEST DEAL ... Azim & His Crew Beat Some Estimates By 50% & He Got A Better Quality Pad To Boot ... They Were Extremely Fair & He Was On Road In Less Than 2 Hours With Fresh Oil & Filters Too ... Call Around & Find Out For Yourselves ... Just Be Sure To Call Them LAST ... Thank You!

-Scott S.

Benji is the best! He's professional, honest and thorough. This Meineke crew keeps my car safe and they never try to up sell anything unessessary. My Mom and I have been coming here for years and even though we've moved away from the area we keep coming back for the great service! Thanks guys!

-Cristina L.

I visited this place because it was the only one in Oceanside that works with extended warranty which was awesome and such a relief!!I had a squeaky brake problem and I really appreciated the help of Benji! He is so helpful! I also got to meet the owner! Both of them are so awesome! The owner called me the next day just to check and see how the brakes were doing, so nice! The extended warranty I have didn't cover like 6bux of my bill and the owner was really cool and waived if for me, definitely will be coming back here again for their service! Outstanding! Another happy customer!

-Kate G.

Have total confidence that my car will be serviced with the utmost of care and attention to detail. I get a detailed explanation of all that was done, and suggestions as to what may need to be addressed in the future - with no pressure at all. Everyone is kind, respectful and friendly.
I love this place .. Would suggest it to anyone and everyone

-Msso C.

Honest & Fair was my experience.... I needed some service and shopped around... Azim & his team were the best bang for my buck... It was clean & quick which makes a Huge Difference in My World... They checked everything out & my car is running Great... Will Be Back... THANKS