Laboratory Testing adds customer service supervisor

June 20, 2013

Laboratory Testing Inc. (LTI), Hatfield, Pa., has hired Brad McVaugh as its customer service supervisor. He is responsible for providing customer support services and monitoring all operations in the department, which prepares quotes; provides information about material testing, calibration, and specimen machining services; and coordinates orders.

A third-generation family member of the company, McVaugh has been involved with the business for years. He previously served as a CNC machinist in the lab's machine shop while attending high school and college. He attended Moravian College in Bethlehem, Pa., and graduated in 2009 with a degree in business management. After graduation he was employed by Baum Precision Machining in
Plumsteadville, Pa., as a production manager.