Alliance and Solution Partner

Storage Device Retention

Do you need to replace a defective hard drive or Solid-State Drive (SSD) to keep your business up and running? Do you have company data security policies that preclude handing over the drive, and its critical data, to a third party? Huawei’s Storage Device Retention Service will put your mind at ease.

The service lets you keep your defective drive and data so you can dispose of it in compliance with your own data security policies. It is an add-on to Huawei’s Hi-Care Product Support Service, so only parts covered by a Hi-Care contract are eligible. Huawei simply requires you to record the serial number of both the defective and replacement devices on the Return Material Agreement (RMA) field service report and sign it. It is that easy.