A tale of the importance of online reviews with numbers

February 6, 2018

Do you think online reviews don’t impact your business? Well, you are heading in the wrong direction. About 92% of the users read online reviews. That means it might be time to update your Yelp, Zomato, or Google My Business profile.

Positive reviews have an amazing impact. 90% of the users are more likely to visit a business after reading a positive review about it. Plus, a 1-star increase in rating on these platforms can bring up revenue by as much as 5%. So encourage your customers to leave feedback online. Be prompt to respond to the reviews and the customers will love you.