The Importance Of Continued Learning & Training – BH Doors Goes Back To School

Complacency is dangerous in business, especially when your clients’ health and safety depends on your services. That’s why BH Doors is constantly looking for areas of development and training. We actively encourage our engineers to look for opportunities to expand their knowledge or improve on what they already know, and to explore ways of developing best practice.

David Horne, Director of BH Doors and Engineering Ltd regularly spends days training other engineers, in association with The ADIA (The Automatic Door Installation Association). However, that doesn’t mean that David knows everything there is to know about doors, or that with the rapidly developing technology that the door industry is experiencing, that he can teach everything there is to know. (He knows an awful lot after 30 years in the industry mind)!

So, BH Doors engineers find a course they feel will improve their practical or customer service skills, and if it’s complementary to the business, they book on.

Having recently installed a number of Record Direct UK automatic door operators, we asked for additional training to better understand all the operators have to offer, with the additional features and settings. We sent our engineers Bradley, Ed, John and Chris for product training in the Record Direct training facilities at Hemel Hempstead, where they worked in a small group, learning to fit and set-up the DFA127 swing operator, among other things.

Record Direct offers free, comprehensive training at their offices in Hemel Hempstead, Farnborough or Blantyre, on a day that suits your business. They’ll even train out of office hours if that’s what you need!

While the boys worked, we managed to get a few photos…

Even though these guys have been fully ADIA trained (by a third party) and passed all their exams, they, along with all the engineers at BH Doors, understand the importance of continued learning and skill development. It’s one of the things that we pride ourselves on and that we believe makes BH Doors an exceptional commercial door engineering service.

If you need our expertise and skill when it comes to the service and maintenance of your commercial doors, please call 0808 120 0911. All our phone lines are answered by trained engineers, ready and willing to answer your questions, or to arrange a visit to your site to provide a quotation.

Testimonials

Just thought I would drop you a line about the quotations you provided for proposed works to the doors. The main assemblies have been replaced and we will be in contact in the new year to look at the other works.
We would just also at this time like to give some feedback to you…

- Anglesey Abbey, Gardens and Lode Mill, National Trust

BH Doors have shown me a considerable cost saving and vastly enhanced service standard compared to our previous encumbents.They seem to possess the ability to operate with the resources of a large company but the personal attention of a small company and I will be recommending them to other centres in our portfolio.

DTZ Ltd

Thank you so very much, Geoff. I really appreciate you fitting the job in today. Phil was great – courteous and efficient.

FirstPort
- Residential Development Manager

Thanks to your engineers for all their hard work over the past couple of days. Very impressed by the work and conduct, and all doors are functioning like new.

Prodrive
- Banbury

Your guys have done a great job – the door now works as it was originally intended!

Mr A
- Cambridge

Thank you and your team for all the hard work you put into sorting out the doors, very much appreciated. We have had many complimentary comments on how easy it is to move them now. Your colleague’s did an excellent job. Please pass on our thanks and appreciation

Northchurch Baptist Church

Just thought I would drop a line and thank you for the help today, exceptional services as normal.

Mainstay Group
- Worcester

The contractors today were really a pleasure to have them in the building, very polite and helpful, left the area in a very clean and professional manner.
Thank you for sorting out the repair.

Henmans Freeth
- Oxford

Thank you for the work carried out on Friday – great job! It’s great to have proper functioning doors once more. The quote for on-going maintenance looks fine and this is something we will be looking to do every year.Thanks again – we will be sure to recommend BH Doors.

Seiko

Can you thank the lads for the excellent work they did on our Children’s Ward. We are more than pleased with the excellent service your company provided. And will be happy to use your services in the future.

Hinchingbrooke Health Care NHS Trust
- Huntingdon

David from BH Doors came first thing this morning and serviced one of our door openers which I reported a problem with yesterday. He was very professional and efficient and paid close attention to details, such as shortening the power lead and fastening it up out of the way (when the opener was installed…

Bodleian Law Library
- Oxford

I would just like to say a big “thank you” to Phil from your company who fitted a new Dorma door opener to the main door at Ditchburn Place today.
He was very polite and prompt with his work and cleared up any mess that was made before he left site, and explained to me…

Cambridge County Council
- Cambridge

On a professional front, we were blown away with the service received from the guys yesterday and going forward we would like to establish a regular arrangement for servicing the glass portioned offices/doors.

Mediterranean Shipping Company (UK) Limited

BH doors have demonstrated professionalism, excellent customer service and super quality of repairs. I thank you for making my role easier. I only wish I could persuade my company to deal with you all the time.

Parkway Shopping
- Parkway Shopping, Newbury

Thank you for the maintenance and repair of our moveable doors. You and your team did an amazing job of keeping those doors functional and it is very much appreciated.