Summary: The MIS Technician/Programmer will be under the supervision of the MIS Director.

Essential Duties and Responsibilities Provides technical support for computer users at both a desktop and network level, including setup, helpdesk assistance and troubleshooting. Provide technical support for users in the following areas: desktop, networking, telephone/PBX, installation and setup of new desktop hardware, install and maintain networked printers, helpdesk assistance, application troubleshooting and support Slot Accounting System.

Assists the IT Manager to oversee and maintain the computer systems on casino site.

Install software and document licensing of users.

Install and network multi-user applications on LAN.

Assist in testing hardware, software and network technologies.

Able to terminate patch panels, desktop connections and meter all cat5e/6 terminations as needed.

Add/Change/Move Telephones (Avaya) within the organization

Add/Change/Move Voicemail and Security Settings on Mital Voicemail/Call Accounting System

Maintain users and groups within Active Directory Network

Maintain users email on Exchange Enterprise

Maintain Users in the Aristocrat Oasis Slot Accounting System

Support Operations in Sage Accounting Software and Oasis Slot Accounting System

Maintain and Support Execu-Tech Point of Sale System

Ability to maintain strict compliance to MICS

Maintain and support In-house developed applications

Maintain Network Security and stability

Ability to train users in rudimentary use of all above Applications/Systems.

Ability to perform routine and schedule preventative maintenance on all systems hardware, including printers.

Interface with company departments as required, assisting users.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must have strong analytical and problem solving skills. The individual must be able to maintain strict confidentiality of classified/sensitive information and the knowledge of operating systems and information processing. The individual must be able to develop and maintain a pleasant and effective working relationship with staff and guests.

Education and/or Experience:

Required:

Requires Bachelor’s Degree in Computer Information Technology or an equivalent combination of certification and experience. Two to three years experience in information technology or casino related experience preferred. Microsoft Certification is desirable.

Other Skills and Abilities:

Required:

This is a required driver position.

Must hold a valid Wisconsin driver’s license, and meet eligibility for Casino/Tribal insurance.

Must be bondable under the Tribe’s Fidelity Insurance Bond.

Must maintain strict confidentiality.

Must be able to work weekends and holidays with flexible hours.

Background Check:

This position is contingent on ability to pass background check required. The position required for eligibility for Class III Gaming License, and must be bondable under the Tribe’s Fidelity Insurance Bond.

Language Skills:

Must possess strong communication skills.

Must possess knowledge of computer, word-processing software and other office equipment.

Reasoning Ability:

Must be self-motivated, trustworthy, and dependable.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary work with some walking and standing. Must be able to lift up to 25lbs. Subject to inside and outside working environment conditions, including working in a smoking environment.

Work Environment: The working environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Drug-Free Workplace in accordance with the Drug Free Workplace Act of 1988, P.L. 100-690 and the Bad River Tribe’s Employee Policy & Procedure Handbook. Indian Preference will be given in accordance with P.L. 93-638 and the Tribe’s Preference Policy.

Chairman’s Corner

Boozhoo! (Hello)

Welcome to our Bad River Tribal Website. We have developed this website to be a resource for you and other visitors to access information about the Bad River Tribal Government and Homeland. Our website is still in it's infancy and over time we hope you will find it to be a fun and useful place to visit as you look for news and information.While you're checking out our Tribal Government webpage I encourage you to go over and see our new and exciting enterprise website at badriver.com.