AUGUSTA, Ga. -- Parents are still riled up over the fact their students at Terrace Manor Elementary are getting sick. They say something has to be the cause. Their question now: If it's not mold, what is it?

“We have an issue here, and all we want to find out is what is the problem?” one concerned parent said.

Experts say it's definitely not mold.

The only thing up in the air now is where parent Kimberly Jackson will send her kids to school.

“I will withdraw my children in the morning. I like the school, but I can't jeopardize my children's lives,” she said.

As of Wednesday morning, at least five students have been withdrawn from the school.

Administrators say they understand the heightened emotions when parents are protecting their kids, but their message Tuesday night was that the school is safe.

“We think this school is as safe as any school in Richmond County,” Deputy Superintendent Tim Spivey said.

Some teachers think otherwise. They say the cleaning solution might be part of the problem.

Kindergarten teacher Marjorie Lanier says she has to open up her back door for fresh air when she sprays it.

“You can smell it an hour after being in here how heavy, strong this is, and when I spray it, it makes me cough,” Lanier said.

Executive Director for Elementary Schools Cheryl Jones says, "The cleaning solutions are approved by the Richmond County School System, the EPA. They are cleaning solutions that are used in any high traffic area.”

Still, they promise to look at that and anything else that could be causing a problem.

“Do surveys, questionnaires, assessments of the students, the faculty, the community, the building, and you just gather information to see if you can identify gaps,” Jones said.

All in an attempt to answer this question.

“Tell us what is it? If it's not mold. You have to know it's something if it's not mold. What is it?” Jackson asked.

Jones says they've been getting the majority of complaints in the past couple of weeks.

She also says in the past couple weeks, we've had a weather change, so we've all probably turned on our heaters. They've turned theirs on at the school.

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Christie’s passion for broadcast journalism sparked in fifth grade when she helped produce her elementary school’s student-led announcement show. Ever since then, she has wanted nothing more than to be immersed in the carefully designed chaos of a newsroom every day.