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My pc will not recogise device

My old Gogear is 5yrs old and beginning to freeze but because I have never had a problem with it before I purchased a GoGear MP4 player SA060308S/97 on 17/07/13. I connected it to my pc but it doesn't seem to recognise it as the device manager doesn't appear, but my computer freezes. If I open the Windows Media it says it has found the device but doesn't load. When I connected it to my sisters laptop it worked. She has Windows Vista and I have XPsp3.

Thanks for replying.... I downloaded Songbird and reset SA060 and it now seems to acknowledge it - for some ungodly reason though Songbird keeps encountering a problem and has to close. Lol, I don't seem to be able to 'win' atm.

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

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