Announcement: New Knowledge Base

4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.

This migration wizard was used for migrating data from PM 9. We don't support PM 9 any more and this file was excluded from PM 11.10. If your previous version of PM is 10.10 you should migrate data next way:

Thank for you this - I have now have the structure and hosts exported to the new server. Can I please ask you one more question - How do I now get all my clients to talk to the new server, instead of the old server?

1. Create a policy on the new server (from policy domain root level) that points to the new server address. (F-Secure Management Agent -> Settings -> Communications -> Protocols -> HTTP -> Management Server Address) NOTE! Please make sure that the address is correctly written in including the host module port number and distribute the policy.

2. Create a policy on the old server (from policy domain root level) that points to the new server address. (F-Secure Management Agent -> Settings -> Communications -> Protocols -> HTTP -> Management Server Address) NOTE! Please make sure that the address is correctly written in including the host module port number and distribute the policy.

3. On the new server untick and retick some management agent setting from policy domain root level (for example the final setting on F-Secure Management Agent -> Settings -> Communications -> Protocols -> HTTP -> Management Server Address). Make sure you just untick it once and then retick it so that the distribute policies becomes active, but no actual settings are changed at this point anymore. Distribute policies.

Now all of the clients should have a policy which will tell them to go to the new Policy Manager server. Once they reach the new policy manager server, they'll get a new policy from there in due time with a greater policy file counter number and shouldn't fall back to the old server anymore. The only problem with this solution is that there's always some computers that are not connected to the network/not turned on during the time you do the change so you might want to keep the old server running for a while until all the clients have been moved to the new server. Otherwise you'll have to reinstall those clients manually."