When returning goods, please state as clearly as possible the following information, and ideally enclose a copy of your order:

Your name and address, and telephone number

List of items and reason for returning them.

What you would like me to do (refund / replace with).

It is advisable to obtain a certificate of postage at least, for all returns, and to split the goods into parcels of max £32.00 value or send by Special Delivery or Standard Parcel with Compensation for parcels that have a value of over £34.00.