Each kit includes a Registration Card covering one driver and one car, light truck or minivan.

The recipient mails in the Registration Card within 30 days of receipt of the kit.

An Access Card is then mailed to the recipient.

The Access Card has an 800 number to call and a unique account number.

If the recipient's car, van or light truck has a roadside problem, and the Highway Emergency Kitcan't handle the problem, then the recipient calls the 800 number.

He/she provides the account number and his/her membership is verified.

The nearest service provider is dispatched and generally arrives within 30-60 minutes.

The driver must show the Access Card to the service provider when he arrives.

The driver must pay for the services at the time of the service call. He/she then has a month, (30) days, to send the receipt(s) to the address provided and the cost of theservice will be reimbursed within 30-45 days. The cost of the fluids, keys or other services are not reimbursable.

The reimbursement per service call is up to $60.00 U.S. or $60.00 CDN.