Bosch SHE43M Installation manual

DISHWASHER USE AND CARE MANUAL
Your life. Our inspiration.
MODEL: SHE44C / SHE46C / SHE47C / SHE56C / SHU43C / SHX46A / SHX46L / SHX43E
SHV46C / SHE43F / SHE43M / SHX43M / SHE45M / SHV45M / SHX45M / SHE55M
GUIDE D’ENTRETIEN ET D’UTILISATION DU LAVE-VAISSELLE
MODÈLE: SHE44C / SHE46C / SHE47C / SHE56C / SHU43C / SHX46A / SHX46L / SHX43E
SHV46C / SHE43F / SHE43M / SHX43M / SHE45M / SHV45M / SHX45M / SHE55M
MANUAL DE USO Y CUIDADO PARA LAVADORA DE PLATOS
MODÈLOS: SHE44C / SHE46C / SHE47C / SHE56C / SHU43C / SHX46A / SHX46L / SHX43E
SHV46C / SHE43F / SHE43M / SHX43M / SHE45M / SHV45M / SHX45M / SHE55M
9000270906 Rev A 05/07
Congratulations, and Thank You from Bosch!
Thank you for selecting a Bosch dishwasher. You have joined the many consumers who demand quiet and superior performance from
their dishwashers.
This manual was written with your safety and convenience in mind, and the information contained herein is very important. We highly
recommend that you read this manual before you use your dishwasher for the first time.
To learn even more about your dishwasher and available accessories, as well as many other top-quality Bosch appliances, visit our
website at
www.boschappliances.com.
Please contact us if you have any questions or comments. Call 1-800-944-2904, or write to:
BSH Home Appliances, Corp.
5551 McFadden Avenue
Huntington Beach, CA 92649
Enjoy!
IMPORTANT SAFETY INSTRUCTIONS......................................................................................................................................................6
Dishwasher Components.........................................................................................................................................................................7
Dishwasher Features and Options.........................................................................................................................................................7-8
Dishware Materials..................................................................................................................................................................................9
Preparing and Loading the Dishware..................................................................................................................................................9-11
Dishware Preparation ......................................................................................................................................................................9
Loading the Dishwasher............................................................................................................................................................10-11
Adding Detergent and Rinse Agent...................................................................................................................................................12-13
Operating the Dishwasher................................................................................................................................................................13-15
Cycles and Options....................................................................................................................................................................13-14
Dishware Drying.......................................................................................................................................................................14-15
Unloading the Dishwasher.............................................................................................................................................................15
Care and Maintenance.....................................................................................................................................................................16-17
Wash Cycle Information/Sanitized.....................................................................................................................................................18-19
Self Help...............................................................................................................................................................................................20
Statement of Warranties........................................................................................................................................................................21
Customer Service..................................................................................................................................................................................22
Important Safety Instructions - Save This Information
ATTENTION
Never use steam cleaning products to clean your dishwasher. The manufacturer will not be liable for possible damages or
consequences.
ATTENTION
Never use harsh chemicals to clean your dishwasher. Some chloride-containing cleaning products can damage your dishwasher and may present health hazards!
ATTENTION
It is highly recommended for the end use consumer to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. See the Installation Instructions or speak with your
installer for more information.
WARNING
Misuse of the dishwasher can result in serious injury or death. Do not use the dishwasher in any way not covered in this
manual or for any purpose other than those explained on the following pages.
WARNING
Severe product damage and/or injury could result from the use of unqualified service technicians or non-original replacement parts. All repairs must be performed by a qualified service technician using only original equipment factory replacement parts.
WARNING
Electrical shock or fire could result if the electrical supply for the dishwasher covered in this manual is incorrectly installed
or if the dishwasher has been improperly grounded. Do not use the dishwasher covered in this manual if you are not certain
the electrical supply has been correctly installed or the dishwasher has been properly grounded.
•
This appliance must be grounded to a metal, permanent wiring system, or an equipment grounding conductor must be run with the
circuit conductors and connected to the equipment grounding terminal or lead on the dishwasher. See the Installation Instructions
included with this dishwasher for more information on electrical requirements.
•Use this dishwasher only for its intended function, which is the washing of household dishware and kitchenware.
•This dishwasher is provided with Installation Instructions and this Use and Care Manual. Read and understand all instructions
before using the dishwasher.
•Use only detergents or rinsing agents recommended for use in a dishwasher, and keep them out of the reach of children.
• When loading items to be washed:
- Locate sharp items so that they are not likely to damage the door seal.
- Load knives and other sharp utensilswith their HANDLES UP to reduce the risk of cut-type injuries.
• Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the
manufacturer’s recommendations.
• Do not operate your dishwasher unless all enclosure panels are in place.
• Do not tamper with or override controls and interlocks.
• Do not abuse, sit on, or stand on the door or dish racks of the dishwasher.
•To reduce the risk of injury, do not allow children to play in or on the dishwasher.
• When children become old enough to operate the appliance, it is the legal responsibility of the parents or legal guardians to ensure
that they are instructed in safe practices by qualified persons.
• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more.
Hydrogen gas is explosive. Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or
longer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is explosive, do not smoke or use an open flame during this time.
• Remove the door to the washing compartment when removing an old dishwasher from service or discarding.
• To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher.
• Protect your dishwasher from the elements. Protect against freezing to avoid possible damage to the fill valve. Damage caused by
freezing is not covered by the warranty.
Dishwasher Components
Vent
Door Gasket
Extra Tall
Item Sprinkler
(select models)
Top Rack
Top Rack
Spray Arm
Bottom Rack
Spray Arm
Filter System
(in dishwasher
floor)
Bottom Rack
Silverware Basket
Rinse Agent
Dispenser
Detergent
Dispenser
Model/Serial Number Label
Dishwasher Features and Options
Noise Reduction System: A two-pump motor system, the Suspension Motor™, and triple insulation make this dishwasher one of the
quietest in North America.
Stainless Steel TALLTUB™: A rust-free, hygienic interior surface with a lifetime warranty.
Nylon Coated Racks: Eliminate cuts and nicks, and have a five-year warranty.
Flow-Through Heater™: Heats water to a temperature of up to 161°F.
Condensation Drying: A high temperature final rinse, a low temperature stainless steel tub, and the sheeting action of a rinse agent
result in drying that is hygienic, energy efficient, and economical.
SENSOTRONIC™ Water Condition Monitor: Checks water condition and decides whether a second fresh water fill is necessary.
Filter System: Three filters ensure distribution of clean water and protect the main pump and the drain pump from foreign material.
Water Shut-Off: A safety feature that stops the flow of incoming water, if water is detected in the base of the dishwasher.
Fully Integrated Unit (select models): Fully integrated units that feature a custom front door.
Info Light (select models): A red beam shines on the floor to indicate that the unit is running.
ECO function (select models): This option saves energy by reducing water temperature.
See chart next page for complete feature and option set for your model.
SHE46C
no
yes
yes
yes
no
no
no
yes
no
Clean Light
Countdown Display
Refill Rinse Agent
Indicator Light
Sanitized Indicator
Light
Delay Start
Child Safety Latch
Child Lock (control)
Upper Rack
Flip Tines
Lower Rack
Flip Tines
yes
yes
yes
Shown on
Display as
Shown on
Display as
no
no
yes
no
no
yes
yes
no
no
yes
yes
no
yes
yes
yes
no
no
yes
yes
no
no
Extra Dry Heat
OPTIDRY TM
Info Light
ECO
yes
no
Top Rack Only or
Half Load
no
no
yes
yes
yes
SHX46L
SHX46A
SHX43E
SHU43C
no
yes
no
no
yes
yes
no
yes
yes
no
no
no
no
no
yes
yes
no
yes
yes
yes
yes
no
yes
yes
SHV46C
yes
yes
no
no
yes
yes
no
no
no
yes
Shown on
Display as
19 hours
yes
no
yes
yes
Shown on
Display as
yes
no
yes
SHE43M
Shown on
Display as
Shown on
Display as
yes
no
no
yes
yes
no
no
yes
no
no
no
no
yes
yes
no
no
no
no
yes
no
no
no
no
no
no
no
no
no
no
yes
no
no
yes
yes
yes
no
no
no
no
yes
no
no
no
no
no
no
no
no
no
no
yes
yes
no
Shown on Shown on
Display as Display as
Shown on Shown on
Display as Display as
yes
yes
SHX45M
Hidden
Top
Control
yes
yes
yes
no
yes
yes
no
no
yes
yes
no
no
yes
yes
yes
no
no
yes
no
no
no
yes
yes
yes
yes
no
yes
yes
yes
yes
no
yes
yes
yes
yes
yes
yes
yes
yes
yes
no
no
no
yes
no
Premium Premium Premium Premium Standard
Flexible Flexible Flexible Flexible
yes
yes
yes
no
no
yes
yes
yes
no
no
Exposed
Front
Control
yes
Exposed
Front
Control
SHE55M
19 hours 19 hours 19 hours 19 hours
yes
yes
yes
no
yes
Hidden
Top
Control
yes
Exposed
Front
Control
SHX43M
yes
Hidden
Top
Control
SHE45M
19 hours 19 hours
yes
yes
yes
no
no
Exposed Exposed
Front
Front
Control Control
SHV45M
Premium Standard Premium Premium Premium Premium Standard Standard
Flexible
Flexible Flexible Flexible Flexible
yes
yes
no
no
no
yes
yes
yes
no
no
Exposed Exposed Exposed Exposed Exposed
Front
Front
Front
Front
Front
Control Control Control Control Control
SHE56C
19 hours 24 hours 19 hours
yes
yes
yes
no
no
Standard Premium Premium
Flexible Flexible
no
Silverware Basket
SHE47C
Exposed Exposed Exposed
Front
Front
Front
Control Control Control
SHE44C
Audible Cycle
Completion Signal
Control Panel
Design
Model Number
SHE43F
Dishware Materials
NOTE: Before using your dishwasher for the first time, check the information in this section. Some
items are not dishwasher safe and should be hand-washed; others require special loading. Contact
the item’s manufacturer if you are unsure about the item’s dishwasher suitability.
Figure 1
10 place setting top rack
Recommended
Aluminum: Colored anodized aluminum may fade over time. Minerals in your water may cause
the aluminum to darken or spot. This can usually be removed by using a soap-filled steel
wool pad.
China, Crystal, Stoneware: Some hand-painted pieces may discolor, fade, or spot. Hand-wash
these pieces. Position fragile glassware so that it will not topple over or contact other pieces
during the wash cycle.
Glass: Milk glass may yellow.
Non-Stick Coatings: Apply a light coating of vegetable oil to non-stick surfaces after drying.
Plastics: Make sure the piece is dishwasher safe.
Figure 2
12 place setting top rack
Stainless Steel, Sterling Silver, and Silver Plate: Place these pieces so that they do not contact
dissimilar metals.
Not Recommended
Acrylic: Crazing (small cracks throughout the acrylic) may occur.
Adhesive-Joined Pieces: Adhesives that join materials such as plastic, wood, bone, steel copper,
tin, etc. may loosen.
Bone-Handled Utensils: Handles may separate.
Iron: Iron will rust. Hand-wash and dry immediately.
Non-Dishware Items: Your dishwasher is intended for use in cleaning ONLY standard household
dishware and kitchenware.
Figure 3
Pewter, Brass, Bronze: Pewter will tarnish. Hand-wash and dry immediately.
Tin: Tin will rust. Hand-wash and dry immediately.
Wood: Wooden bowls, wooden utensils, and wood-handled utensils can crack, warp, and lose
their finish.
Preparing and Loading the Dishware
Dishware Preparation
Do not pre-wash items having loosely-attached soiling. Remove large food particles, bones, seeds,
toothpicks, and excessive grease. Items having burned-on, baked-on or starchy soils may require
pre-treatment.
Figure 4
Loading the Dishwasher
Check the Materials section of this manual if you are unsure about an item’s dishwasher suitability.
Load only dishwasher-safe items into the dishwasher. Load dishes in the dishwasher racks so that
the insides of bowls, pots, and pans are facing the spray arms. Avoid nesting and contact points
between dishes. Separate items of dissimilar metals.
Loading the Top Rack
Figures 1 and 2 show typical 10 and 12 place load patterns for the top rack.
Figure 5
NOTE: Make sure items do not protrude through the bottom of the racks and block the spray arms.
ATTENTION
To avoid dishwasher damage, do not load the dishwasher with objects such as paper products, plastic bags, packing materials, or anything other than normal dishware and kitchenware. Do not load the dishwasher with anything other than dishwasher-safe dishware and
kitchenware.
Figure 6
10 place setting bottom rack
Top Rack Accessories
Top Rack Flip Tines
Flip Tines fold down to make loading the racks easier in some instances. Grasp the tines,
release from notch, and fold the tines downward. When the top rack is loaded, push it into
the dishwasher.
NOTE: When pushing the top rack into the dishwasher, push it until it stops against the
back of the tub so the top rack spray arm will connect to the water supply. Do not push the
top rack with the door.
Top Rack Height Adjustment
Remove the empty upper rack by pulling it out of the dishwasher to the point that it can
be lifted upward, as shown in Figure 4. Pull the rack outward and up until the rollers are
completely free of the roller guides. Re-insert the rack with the other set of rollers on the
roller guides, as shown in Figure 5.
Figure 7
12 place setting bottom rack
Loading the Bottom Rack
Place large items in the bottom rack. Load pots, pans and bowls upside-down. Figures 6
and 7 show typical mixed loads for the bottom rack.
Bottom Rack Flip Tines
Flip Tines fold down to make loading the racks easier in some instances. Grasp the tines
and fold them downward.
Loading Extra Tall Items (select models)
Figure 8
If an item is too tall to be placed into the bottom rack even with the top rack in the raised
position, remove the empty top rack by pulling it out of the dishwasher until it stops
rolling. Pull the front of the rack upward and outward until the rollers are completely free
of the roller guides. Set the top rack aside. Push the roller guides back into the dishwasher.
Insert the Extra Tall Item Sprinkler into the top rack spray outlet and turn the sprinkler
clockwise to lock it into position as shown in Figure 8. Place your extra tall item(s) in the
bottom rack as shown in Figure 9.
NOTE: Keep the vent on the tub’s right side clear by placing tall items such as plastic
cutting boards and tall baking sheets on the bottom rack’s left side, center, or back.
ATTENTION
To avoid dishwasher damage, do not reinstall the top rack without removing the extra
tall item sprinkler. Do not reinstall the top rack with the sprinkler installed.
To remove the sprinkler and return the dishwasher to its normal condition:
1.Turn the sprinkler counterclockwise and remove it.
2.Retrieve the top rack.
Figure 9
Do not block vent.
3. Tilt the top rack upwards and position the top rack rollers onto the roller guides.
4. Continue pushing the top rack until the rollers are on the guide.
5. Push the top rack into the dishwasher.
Loading the Silverware Basket
NOTE: The silverware basket tops can be folded up to accommodate large or oddly-shaped
items.
With the silverware basket tops down, load the silverware basket following the patterns
suggested in Figures 10 (for standard basket) and 11 (for flexible basket). Place knives with
their handles up, and forks and spoons with their handles down.
If large or oddly-shaped items are to be loaded into the silverware basket with the tops up,
load the items so that they do not nest together. Load knives and sharp utensils with their
handles up.
10
CAUTION
The sharp points and edges of knives and other sharp utensils can cause serious injuries. Load knives and other sharp utensils
with sharp points and edges down. Do not allow children to handle or play near knives and sharp utensils.
The Standard Silverware Basket
This basket fits in the front-middle of the lower rack.
The Flexible Silverware Basket
This basket is designed for maximum versatility. The basket splits along its length, resulting in two halves that may be placed in a variety
of positions in the lower rack, greatly increasing the lower rack’s loading versatility.
To split the Flexible Silverware Basket:
1. Grasp the basket as shown in Figure 12A, and slide the two halves in opposite directions, as shown in Figure 12A.
2. Pull the two halves apart, as shown in Figure 12B.
Some suggestions for placing the two halves in the lower rack are shown in Figure 13.
1
2
Figure 10
5 4 3
4
4
5
7
5 3
5 1
5 1
5
5
2
2
2
2
2
6
2 3
4
4
4
3
3
1
1
1
1
3
3
4
45 44
34
53 43 32
3 6
2
5 4 3
2
5 4 32
2
5 4 32
1 1 5
1 1 5
1
5
1
5
5
3
3
4
3
2 1
2 1
2 1
6
6
2 1
2 1
2 1
4
6
5
1 2
1 2
1 32
7
3
6 33
43
5 5
74
3
1 2 3 5
3
1 2
1 2 3 35
4
4
5 5
4
4
3 6 3
4
5
4
4
5
51
4
51
4
51
4
5
2
Figure 11
2
1
2
2
1
2
1
2
2
2
1
1
2
2
1
1
1
2
2
1
Figure 12
3
3
4
4
5 5
4
4
5 3
5 3
4
7
5 5
4
3
3
A
B
3 5
4
4
12 place setting
(Models SHE44C, SHU43C,
SHE43F, SHE43M, SHX43M)
12 place setting
(Excluding Models SHE44C, SHU43C,
SHE43F, SHE43M, SHX43M)
Figure 13
11
Figure 14
•Use fresh powdered detergent
3 TBS MAX
2 TBS (25 ML)
1 TBS (15 ML)
for best results
•1 tablespoon will clean most
loads
•3 tablespoons Max, do not
overfill
•When using detergent tabs, lay them flat to avoid contact with
the cover
Add Detergent
1
Figure 15
Slide cover fully left
2
Push rear of cover down
firmly until you hear the
1
2
CLICK
To close
Figure 16
•Push the blue button in (NOT DOWN)
Adding Detergent and Rinse Agent
Detergent
Use only detergent specifically designed for dishwashers. For best results, use fresh
powdered dishwashing detergent.
ATTENTION
To avoid dishwasher damage, do not use hand dishwashing products in your dishwasher.
This dishwasher uses less water so you need to use less detergent. With soft water, 1
tablespoon (15ml) of detergent will clean most loads. The detergent dispenser cup has
lines that measure detergent to 1 tablespoon (15ml) and 1.75 tablespoons (25ml). 3
tablespoons (45ml) of detergent will completely fill the detergent dispenser cup.
ATTENTION
To avoid dishware damage, do not use too much detergent if your water supply is
soft. Using too much detergent in soft water may cause etching in glassware.
NOTE: If you do not know the hardness of your water supply, use 15ml of detergent.
Increase the amount of detergent, if necessary, to the least amount required to get your
dishware and kitchenware clean.
Use the measuring lines in the detergent dispenser cup as a guide to measure the amount
of detergent recommended in Table 1.
Table 1 - Recommended Detergent Amount
To open the cover
Water Type
Figure 17
Always use Rinse Agent
even if your detergent contains Rinse Agent
the light on the control
panel illuminates
Rinse Agent
Level
• Add Rinse Agent when
Wash
Unit
Cycle
Power
ml
Scrub
Plus/Auto
Plus
Tbsp
Hard
Medium
Soft
45
45
25-45
3
3
1.75 to 3
Auto
Wash
ml
25-45
25
15-25
or (Model Dependent)
Rinse Agent Level
indicator on the
dispenser changes to a
light silver color
Tbsp
1.75 to 3
1.75
1 to 1.75
Regular
Wash
ml
Tbsp
25-45
25
15-25
1 to 1.75
Delicate/
Economy
1.75 to 3
25
1.75
ml
15-25
15
Tbsp
1.75
1 to 1.75
1
ml
25
15-25
15
Tbsp
1.75
1 to 1.75
1
None
None
None
Lift tab to open
Quick
Wash
Figure 18
Rinse
Hold
•To add Rinse Agent
pour on the arrow
•Turn arrow to adjust
the amount of rinse
agent dispensed
Turn
Arrow
To
Decrease
Streaks on
glasses
12
To
Decrease
Spots on
glasses
Filling the Detergent Dispenser
Fill the dispenser cup as recommend in Table 1. (See Figure 14 for additional
information.)
To close, slide the detergent dispenser cover in the direction shown in Figure 15 and
press it down firmly so the cover snaps shut.
To open the detergent dispenser cover, press the blue release tab in the direction shown
in Figure 16. Pressing down on the release tab will not open the cover.
Rinse Agents
To achieve proper drying, always use a liquid rinse agent, even if your detergent contains
a rinse agent or drying additive.
Rinse Agent Dispenser
x
SHE44C
x
x
x
x
SHU43C
x
x
x
x
SHE56C
x
x
x
x x
SHE47C
x
x
x
x
SHX46L
x
x
x
SHX43E
x
x
x
x
SHX46A
x
x
x
x
Thoroughly cleans large loads having loosely attached normal soiling.
SHV46C
x
x
x
x
Delicate/Economy
SHE45C
x
x
For delicate or heirloom dishwasher and silverware or other special items. Always make
sure that the items are dishwasher safe. Refer to the Materials section of this manual for
further information. Hand washing may be the best treatment of such items.
SHX45C
x
x
SHE43M
x
x
x
x
Quick Wash
SHX43M
x
x
x
x
For lightly soiled items with easy to remove food soils.
SHE45M
x
x
x
x
Rinse and Hold
SHV45M
x
x
x
x
Allows you to rinse the food soil off of a partial load and hold them in the dishwasher until
there is a full load.
SHX45M
x
x
x
x
SHE55M
x
x
x
x
Operating the Dishwasher
Always make sure your dishware is dishwasher safe. Refer to the Dishware Materials
section of this manual for guidance.
Wash Cycles (See Cycle Chart)
Power Scrub Plus
Cleans items having baked-on or hard dried-on food soils. These items may require soaking
or hand scouring.
Regular
Auto Wash
SHE43F
Auto Wash
x
NOTE: After filling the rinse agent dispenser, the indicator light will go out in a few
minutes after the dishwasher door is shut (select models).
Rinse and Hold
Regular
SHE46C
Add liquid rinse agent to the dispenser as shown in Figure 18 until the rinse agent reservoir
is full. Wipe up any excess rinse agent that puddles when the dispenser reservoir is full.
Quick Wash
Power Scrub Plus
NOTE: The dishwasher indicates low rinse agent either by showing the symbol
in the
countdown display, or illuminating the refill rinse agent light (model dependent).
Delicate/Economy
Wash Cycles
Open the rinse agent dispenser by lifting the tab with your thumb as shown in Figure 17.
x x
x
x
x
x
x
x
x
x
x
x
The sensors in the dishwasher automatically adjust the cycle length, temperature and
water changes based on the soil load. This cycle contains additional sensor decisions when
compared to other cycles.
More information on dishwasher cycles is located in the Wash Cycle Information section of
this manual.
Wash Cycle Options (See Option Chart)
Half Load
In the Power Scrub Plus, Regular and Auto Wash cycles you can reduce the energy and
water consumption when washing small, lightly soiled loads that fill approximately half of
the dishwasher’s capacity. To activate, select the Half Load button in addition to the Power
Scrub Plus, Regular or Auto Wash cycle button.
Top Rack Only
This option allows you to save energy and water by washing loads small enough to fill the
top rack only. To activate, select the Top Rack Only button in addition to a cycle. When
using the Top Rack Only feature, dishes should only be loaded in the top rack.
Extra Dry Heat
With this option you can raise the temperature of the rinse water and increase the drying
time which will result in improved drying.
To activate:
·Press and hold the left “Cancel Drain” button, then press and hold the On/Off button.
13
· When the LED display shows a “00” or a “01” release both buttons.
19h
SHU43C
x
SHE56C
x
19h
x
This option allows you to delay the start time of your dishwasher.
x
To activate:
·Turn the dishwasher on.
SHE47C
x
x
24h
SHX46L
x
x
19h
x
·Select the desired wash cycle.
·Press and hold the Delay Start button. Release when the desired delay time is shown in
the display window.
x
The Cycle Completion Signal
x
SHX43E
SHX46A
x
x
SHV46C
x
x
This Cycle Completion Signal is a tone that sounds to alert you when your dishwasher
finishes washing and drying your dishes. You can either disable the tone or set the volume.
To activate:
·Press and hold the right “Cancel Drain” button then press and hold the On/Off button.
x
x
SHE45C
x
· When the light on the “Cancel Drain” button you are pressing illuminates and the tone
begins to sound, release both buttons.
x
SHE43M
19h
SHX43M
19h
·Press the right-most “Cancel Drain” button until the tone is either at the desired
volume or is silent.
x
·Press the On/Off Button. The Cycle Completion Signal is now set.
x
SHE45M
x
x
19h
SHV45M
x
x
19h
x
SHX45M
x
x
19h
x
SHE55M
x
x
19h
SHE43F
Delay Start
x
x
·To disable the Additional Drying Heat, press the left “Cancel Drain” button until the LED
display shows a “00”.
·Press the On/Off button to save the setting.
x
SHE44C
SHX45C
ECO
x
·To enable the Additional Drying Heat, press the left “Cancel Drain” button until the LED
display shows a “01”.
OPTIDRY TM
Delay Start
x
Cycle Completion
Signal
Extra Dry Heat
SHE46C
Top Rack Only or
Half Load
Wash Cycle Options
OPTIDRY™
This feature senses when the unit is low on rinse agent and automatically increases the
drying time. For best performance, always use a liquid rinse agent even if your detergent
contains a drying additive.
x
x
x
x
ECO function (select models): This option saves energy by reducing water temperature.
Starting the Dishwasher
To start the dishwasher, follow the instructions in Figures 19 and 20 depending the control
location.
Figure 19
Exposed Front Controls
NOTE: Should you need to interrupt a cycle (to add or remove an item, to add detergent,
etc.), it is best to do so within the first 30 minutes of the cycle.
1) Close the door
2) Turn on
Interrupting a Cycle
3) Select a cycle
4) The unit will then start
Figure 20
Hidden Top Controls
1) Open the door
Exposed Front Controls (See Figure 19)
1.Press the On/Off button to turn the unit off.
2. Wait at least ten seconds or until the water noises stop before opening the
dishwasher door.
3.To resume the cycle, close the dishwasher door and then press the On/Off button.
Hidden Top Controls (See Figure 20)
1.Open the dishwasher door just far enough to expose the control panel.
2.Press the On/Off button to turn the unit off.
3. Wait at least ten seconds or until the water noises stop before opening the
dishwasher door.
4.To resume the cycle, press the On/Off button and close the dishwasher door.
WARNING
2) Turn on
3) Select a cycle
4) Close the
door to start
14
You could be seriously scalded if you allow hot water to splash out of the dishwasher.
OPEN THE DOOR CAREFULLY during any wash or rinse cycle. Do not fully open the
door until water noises have stopped.
Wait at least ten seconds or until water noises stop before opening the dishwasher door. To
resume the cycle, press the On/Off button and shut the dishwasher door.
Figure 21
Canceling or Changing a Cycle
To cancel or change a cycle, open the dishwasher door far enough to expose the control
buttons then press and hold for three seconds the two buttons labeled “Cancel Drain” as
shown in Figure 21.
Close the door and wait until the dishwasher completes the cycle (approximately 1
minute). Open the door and press the ON/OFF button.
You may now begin a new cycle.
Cancel Drain
Child Safety Latch (select models)
Your dishwasher is shipped from the factory with the Child Safety Latch disengaged and
in the normal operating mode. Pull on the door handle to open the door. The Child Safety
latch activation lever is located in the recess for the door handle. You must look up into the
recess to find the Child Safety Latch activation lever (see Figure 22).
To activate the Child Safety Latch insert a matchstick or other non-metal object into the
opening as shown in Figure 22. The activation lever will release and move toward the left.
You have now activated the Child Safety Latch. Each time you open the dishwasher
door you will need to slide the activation lever to the right to release the door locking
mechanism, you can then pull the door open (See Figure 23). After you open the door you
should release the Child Safety Latch Activation lever and let it slide back toward the left.
Figure 22
To deactivate the Child Safety Latch insert a matchstick or other non-metal object into the
opening as shown in Figure 24. Slide the activation lever to the right and hold. Remove the
matchstick and release the lever. The feature has now been deactivated and you can open
the door by pulling the handle.
Child Lock (select models)
The Child Lock feature allows you to disable the dishwasher control panel to prevent accidental activation. To activate this feature press and hold the button labeled “Child Lock” for
4 seconds and the “Child lock” indicator light will illuminate. To disable the feature, press
and hold the “Child Lock” button for 4 seconds.
Dishware Drying
At the end of the cycle the dishwasher will stop and a period of condensation drying will
follow. After drying, the cycle is complete and:
Figure 23
• the “Clean” light will illuminate (select models).
• the completion signal will sound (select models).
• the “Sanitized” light may appear. See section on Sanitization for more information.
• the countdown display will show “0” (select models).
NOTE: If your household water supply is too hot, your dishwasher’s heating time may be
reduced and the “Sanitized” light may not illuminate. Your Dishwasher Installation Manual
has information on the recommended temperature for your household hot water supply.
NOTE: To accelerate and enhance drying, open the dishwasher door, pull the top rack a few
inches out of the dishwasher, and prop the dishwasher door against the top rack.
Sanitized Light
When the Sanitized light appears, it means that the dishware and kitchenware that was
just washed has been sanitized according to the requirements of the National Sanitation
Foundation (NSF). For more information on NSF certification, refer to the Wash Cycle
Information section of this manual.
Figure 24
Unloading the Dishwasher
Unload the bottom rack first.
Unload the silverware basket(s). They are easily removed for unloading.
Unload the top rack.
If the Extra Tall Item Sprinkler was installed, return the dishwasher to its normal condition
(see the Loading Extra Tall Items instructions in the “Loading the Dishwasher” section of
this manual).
15
Figure 25
Care and Maintenance
A
Maintenance Tasks
Certain areas of your dishwasher require occasional maintenance. The maintenance tasks
are easy to do and will ensure continued superior performance from your dishwasher.
These tasks are:
• Winterizing Your Dishwasher
• Wiping up Spills and Splash-out
• Clean the Stainless Steel Inner Door and Tub
• Check/Clean the Spray Arm Nozzles
• Check/Clean the Filter System
• Clean the Exterior Door Panel
B
• Clean the Door Gasket
Winterizing Your Dishwasher
If your dishwasher will be unused for an extended period of time in a location that
experiences freezing temperatures (e.g., in a holiday home or through a vacation period),
have your dishwasher winterized by an authorized service center.
ATTENTION
To avoid dishwasher damage, do not allow water to remain in your dishwasher systems through extended periods of freezing temperatures. Freezing temperatures can
damage your dishwasher.
Wiping Up Spills and Splash-out
Figure 26
Water may occasionally splash out of your dishwasher, especially if you interrupt a cycle or
open the dishwasher door during a cycle. To avoid floor damage and possible mold growth,
do not allow wet areas to remain around or under the dishwasher.
Check/Clean the Stainless Steel Inner Door and Tub
Clean the outer edges of the inside door panel regularly to remove debris that might collect
there from normal loading.
If spots begin to appear on the stainless steel tub or inner door, make sure the rinse agent
reservoir is full.
Check/Clean the Spray Arm Nozzles
Occasionally check the spray arms to ensure that the spray arm nozzles (holes) are
unobstructed. You must remove the spray arms to check them for obstruction.
To remove the top spray arm:
Figure 27
1.Remove the empty top rack from the dishwasher.
2.Turn the rack upside-down. The top spray arm is held in position by a locking nut as
shown in Figure 25A. Turn the locking nut counter-clockwise 1/8 turn and remove it,
as shown in Figure 25B to release the spray arm.
3.Remove the spray arm as shown in Figure 26.
4.Look for obstruction in the spray nozzles.
5. If the spray nozzles need cleaning, flush them under running water.
To reinstall the top spray arm:
1.Return the top spray arm to its installed position.
2.Return the locking nut to its installed position and turn it 1/8 turn clockwise.
16
3. Return the top rack to the top rack roller guides.
Figure 28
To remove the bottom spray arm:
1.Remove the empty bottom rack from the dishwasher tub.
2. Grasp and lift the bottom spray arm as shown in Figure 27.
3.Look for obstruction in the spray nozzles.
4. If the spray nozzles need cleaning, flush them under running water.
To reinstall the bottom spray arm:
1.Return the bottom spray arm to its installed position and press it so that it snaps into
place.
2.Return the bottom rack to its installed position.
Check/Clean the Filter System
This dishwasher has a filter system that consists of a Large Object Trap/Cylinder Filter
assembly and a Fine Filter. Select models have an additional Micro Filter. The filter system is
located on the inside of your dishwasher under the lower rack and is easily accessible.
To open - turn counterclockwise.
Figure 29
During normal use, the filter system is self-cleaning. You should occasionally inspect it for
foreign objects and clean it when necessary.
CAUTION
To avoid injury, do not reach into the large object trap with your fingers. The large
object trap could contain sharp objects.
This dishwasher has a filter system that consists of a Large Object Trap/Cylinder Filter
assembly and a Fine Filter. The filter system is located on the inside of your dishwasher
under the lower rack and is easily accessible.
During normal use, the filter system is self-cleaning. You should occasionally inspect it for
foreign objects and clean it when necessary.
To Remove the Large Object Trap/Cylinder Filter Assembly:
Large Object Trap/Cylinder Filter
Figure 30
1.Remove the bottom rack.
2. Grasp the assembly as shown in Figure 28 and turn it counterclockwise 1/4 turn.
3.Lift out the assembly as shown in Figure 29.
4. Carefully examine the assembly. If you find debris in the Large Object Trap, turn it
upside-down and gently tap it on a surface such as a countertop to dislodge and
remove the debris. Flush the Cylinder Filter clean by holding it under running water.
Fine
Filter
To Remove the Fine Filter:
1. Lift the Fine Filter from the dishwasher floor as shown in Figure
30 and flush it clean by holding it under running water.
To reinstall the filter system:
1.Return the Fine Filter to its installed position.
2.Place the Large Object Trap/Cylinder Filter Assembly into its installed position in the
dishwasher floor.
Figure 31
3.Turn the ring handle clockwise 1/4 turn until it is locked. The arrow
on the ring handle and the arrow on the Fine Filter should point to each other, as
shown by the circle in Figure 31.
4. Gently pull the ring handle to ensure that the assembly is locked into place.
ATTENTION
To avoid possible diswasher damage, do not use harsh chemicals, abrasive cleaners,
scouring pads (metal or plastic), or abrasive cloths/paper towels to clean your dishwasher’s exterior door panel. Your dishwasher’s exterior door panel can be damaged
by doing so.
To close - turn clockwise.
17
Clean the Exterior Door Panel
Colored Doors
Use only a soft cloth that is lightly dampened with soapy water.
Stainless Steel Doors
Use a soft cloth with a non-abrasive cleaner (preferably a liquid spray) made for cleaning stainless steel. For the best results,
apply the stainless steel cleaner to the cloth, then wipe the surface.
Clean the Door Gasket and Door Seal
Regularly clean the door gasket with a damp cloth to remove food particles and other debris. Also clean the door seal, located
inside the dishwasher at the bottom of the door.
Wash Cycle Information
NOTE: To save energy, this dishwasher has a “Smart Control” that automatically adjust the cycle based on soil loads and
incoming water temperature. The “Smart Control” makes decisions that can cause the cycle time and water usage to adjust
intermittently. The cycle times listed in the Use and Care manual are based on normal soil loads and 120°F incoming water and
will vary based on your actual conditions.
See the Cycles and Options Charts on pages 11 and 12 to determine the cycles available for your specific model.
NOTE: On select models, the Half Load feature will reduce the water consumption by approximately 30 percent in the Power
Scrub Plus, Regular, and Auto Wash cycles. The ECO option may be selected for the Power Scrub Plus, Auto, Regular and
Delicate cycles on select models. This reduces energy consumption approximately 10% due to lower main wash and final rinse
temperatures, but extends cycle length 5 - 10 minutes to maintain drying performance and the water usage will be unmodified
in comparison to the normal program cycles.
The NSF Symbol
A dishwasher or a dishwasher cycle that has the NSF symbol has been certified by the NSF International to meet very strict
requirements of wash time and water temperature to ensure dishware and kitchenware sanitization. These requirements are
explained in the document NSF/ANSI 184, Residential Dishwashers. More information on NSF Certification is available at the
NSF website, http://www.nsfconsumer.org/home/appliances.asp.
Your dishwasher is NSF certified. The dishwasher cycles that are NSF certified are shown in the chart above. When these cycles
are complete, the “Sanitized” indicator on your dishwasher control panel will illuminate.
NOTE: If your household water supply is too hot, your dishwasher’s heating time may be reduced and the “Sanitized” light or
symbol may not illuminate. Your Dishwasher Installation Manual has information on the recommended temperature for your
household hot water supply.
18
Cycle Data
(Models SHE43M, SHE43F, SHX43M, SHE45M, SHV45M, SHX45M, SHE55M)
Water
Consumption
in gallons
Water
Consumption
in liters
Power Scrub
Plus
Auto
Wash
Regular
Wash
Delicate/
Economy
Quick
Wash
Rinse &
Hold
Cycle Time
(in minutes)
135
105-125
119
80
30
9
Minimum
6.1
4.5
2.4
3.5
3.5
1.2
Maximum
7.2
7.0
5.9
3.5
3.5
1.2
Minimum
23.2
17
8.9
13.1
13.1
4.7
Maximum
27.4
26.4
22.5
13.1
13.1
4.7
131˚
156˚
122˚
156˚
113˚
122˚
Incoming
Incoming
Wash Temp ˚F
Rinse Temp ˚F
160˚
156˚
130-150˚
156˚
Cycle Data
(Models SHE44C, SHE46C, SHE47C ,SHE56C, SHU43, SHX46A, SHX46L, SHX43E, SHV46C)
Water
Consumption
in gallons
Water
Consumption
in liters
Power Scrub
Plus
Auto
Wash
Regular
Wash
Delicate/
Economy
Quick
Wash
Rinse &
Hold
Cycle Time
(in minutes)
135
105-120
119
80
39
9
Minimum
6.1
2.8
2.8
3.5
3.5
1.2
Maximum
7.2
5.9
5.9
3.5
3.5
1.2
Minimum
23.2
10.4
10.4
13.1
13.1
4.7
Maximum
27.4
22.5
22.5
13.1
13.1
4.7
131˚
156˚
122˚
156˚
104˚
140˚
Incoming
Incoming
Wash Temp ˚F
Rinse Temp ˚F
160˚
156˚
130-150˚
156˚
19
Self Help
Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The following information
may help you with a dishwasher problem without your having to call a repair person.
Dishes do not dry
The rinse agent dispenser may be empty. Check the rinse-aid dispenser and refill it if necessary. Dishware drying can be accelerated and
enhanced by opening the dishwasher door slightly and propping it open with the top rack.
Indicator light(s) do not come on
A fuse may have blown or a circuit breaker tripped. Check the fuse or circuit breaker at your fuse box/breaker box and replace the fuse or
reset the breaker if necessary.
Dishwasher does not start
The dishwasher door may not be properly shut. Make certain the dishwasher door is shut and latched.
Dishwasher runs a long time
If the dishwasher completes the cycle, but the run time seems exceptionally long, it may be due to cold incoming water. Before starting
the dishwasher, open the hot water faucet at the sink nearest the dishwasher. Run the water until it runs hot, then turn off the water and
start the dishwasher.
Machine cycle does not advance to rinse
NOTE: The Installation Manual that came with your dishwasher will help you with the following instructions. The water supply line may
be shut off. Check the water supply valve and open it if it’s shut.
White spots left on dishes
More rinse agent is needed. Go to the Adding Detergent and Rinse Agent section of this manual for instructions on increasing the
amount of rinse agent dispensed.
Water not pumped from dishwasher
Make certain the drain hose isn’t kinked, clogged, or improperly installed. Make certain a portion of the drain hose is at least 20 inches
above the dishwasher’s enclosure floor (see the Installation Manual). Filters may be clogged. Make certain the filter system isn’t clogged
(see the Care and Maintenance section of this manual). The kitchen sink drain may be clogged; you may need a plumber rather than a
serviceman for the dishwasher. If an air gap is installed at sink, it may be clogged.
Detergent dispenser cover will not shut
You may not be correctly shutting the detergent dispenser cover, or a cycle was not finished and should be cancelled. Go to the Adding
Detergent and Rinse Agent section of this manual for instructions on shutting the detergent dispenser cover. Go to the Operating the
Dishwasher section of this manual for instructions on canceling a cycle.
Streaks on glassware
Too much rinse agent is being dispensed. Go to the Adding Detergent and Rinse Agent section of this manual for instructions on
decreasing the amount of rinse agent dispensed.
Rattling noises
Utensils may not be properly arranged.
Suds in dishwasher
You may have used the wrong type of dishwashing detergent. Use only automatic dishwasher detergents.
Unsatisfactory washing results
• Incorrect amount of detergent.
• Utensils incorrectly arranged or rack overloaded.
• Spray arm rotation blocked by utensils.
• Spray arm nozzles need cleaning.
• Filters not properly fitted into position.
• Unsuitable cycle selected.
20
Statement of Limited Product Warranty
Bosch Dishwashers
What this Warranty Covers & Who it Applies to: The limited warranty
provided BSH Home Appliances (“Bosch”) in this Statement of Limited
Product Warranty applies only to Bosch dishwashers (“Product”) sold to
you, the first using purchaser, provided that the Product was purchased:
(1) for your normal, household (non-commercial) use, and has in fact
at all times only been used for normal household purposes; (2) new at
retail (not a display, “as is”, or previously returned model), and not for
resale, or commercial use; and (3) within the United States or Canada,
and has at all times remained within the country of original purchase.
The warranties stated herein apply only to the first purchaser of the
Product and are not transferable.
•
Please make sure to return your registration card; while not
necessary to effectuate warranty coverage, it is the best way
for Bosch to notify you in the unlikely event of a safety notice or
product recall.
How Long the Warranty Lasts: Bosch warrants that the Product is
free from defects in materials and workmanship for a period of three
hundred sixty five (365) days (i.e., 1 year) from the date of purchase.
The foregoing timeline begins to run upon the date of purchase, and
shall not be stalled, tolled, extended, or suspended, for any reason
whatsoever. Labor and shipping costs are included in this basic
coverage.
Extended Limited Warranty: Bosch also provides these additional
limited warranties:
•
2 Year Limited Warranty: Bosch will repair or replace
any component that proves to be defective in materials or
workmanship (excludes labor charges).
•
5 Year Limited Warranty on Electronics: Bosch will repair or
replace any Bosch microprocessor or printed circuit board if it
proves to be defective in materials or workmanship (excludes
labor charges).
•
5 Year Limited Warranty on Dish Racks: Bosch will replace the
upper or lower dish rack (excluding rack components), if the rack
proves defective in materials or workmanship (excludes labor
charges).
•
Lifetime Warranty against Stainless Steel Rust Through:
Bosch will replace your dishwasher with the same model or
a current model that is substantially equivalent or better in
functionality, if the inner liner should rust through (excludes
labor charges). Bosch will replace the stainless steel door if the
door should rust through (excludes labor charges).
The foregoing timeline begins to run upon the date of purchase, and
shall not be stalled, tolled, extended, or suspended, for any reason
whatsoever.
Repair/Replace as Your Exclusive Remedy: During this warranty
period, Bosch or one of its authorized service providers will repair your
Product without charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufactured with a
defect in materials or workmanship. If reasonable attempts to repair
the Product have been made without success, then Bosch will replace
your Product (upgraded models may be available to you, in Bosch’s sole
discretion, for an additional charge). All removed parts and components
shall become the property of Bosch at its sole option. All replaced and/or
repaired parts shall assume the identity of the original part for purposes
of this warranty and this warranty shall not be extended with respect
to such parts. Bosch’s sole liability and responsibility hereunder is to
repair manufacturer-defective Product only, using a Bosch-authorized
service provider during normal business hours. For safety and property
damage concerns, Bosch highly recommends that you do not attempt
to repair the Product yourself, or use an un-authorized servicer; Bosch
will have no responsibility or liability for repairs or work performed by
a non-authorized servicer. If you choose to have someone other than
an authorized service provider work on your Product, THIS WARRANTY
WILL AUTOMATICALLY BECOME NULL AND VOID. Authorized service
providers are those persons or companies that have been specially
trained on Bosch products, and who possess, in Bosch’s opinion, a
superior reputation for customer service and technical ability (note that
they are independent entities and are not agents, partners, affiliates or
representatives of Bosch). Notwithstanding the foregoing, Bosch will not
incur any liability, or have responsibility, for the Product if it is located in
a remote area (more than 100 miles from an authorized service
provider) or is reasonably inaccessible, hazardous, threatening, or
treacherous locale, surroundings, or environment; in any such event, if
you request, Bosch would still pay for labor and parts and ship the parts
to the nearest authorized service provider, but you would still be fully
liable and responsible for any travel time or other special charges by the
service company, assuming they agree to make the service call.
Out of Warranty Product: Bosch is under no obligation, at law or
otherwise, to provide you with any concessions, including repairs,
pro-rates, or Product replacement, once this warranty has expired.
Warranty Exclusions: The warranty coverage described herein
excludes all defects or damage that are not the direct fault of Bosch,
including without limitation, one or more of the following: (1) use of
the Product in anything other than its normal, customary and intended
manner (including without limitation, any form of commercial use,
use or storage of an indoor product outdoors, use of the Product in
conjunction with air or water-going vessels); (2) any party’s willful
misconduct, negligence, misuse, abuse, accidents, neglect, improper
operation, failure to maintain, improper or negligent installation,
tampering, failure to follow operating instructions, mishandling,
unauthorized service (including self-performed “fixing” or exploration
of the appliance’s internal workings); (3) adjustment, alteration or
modification of any kind; (4) a failure to comply with any applicable
state, local, city, or county electrical, plumbing and/or building codes,
regulations, or laws, including failure to install the product in strict
conformity with local fire and building codes and regulations; (5)
ordinary wear and tear, spills of food, liquid, grease accumulations, or
other substances that accumulate on, in, or around the Product; and
(6) any external, elemental and/or environmental forces and factors,
including without limitation, rain, wind, sand, floods, fires, mud slides,
freezing temperatures, excessive moisture or extended exposure to
humidity, lightning, power surges, structural failures surrounding the
appliance, and acts of God. In no event shall Bosch have any liability
or responsibility whatsoever for damage to surrounding property,
including cabinetry, floors, ceilings, and other structures or objects
around the Product. Also excluded from this warranty are scratches,
nicks, minor dents, and cosmetic damages on external surfaces and
exposed parts; Products on which the serial numbers have been
altered, defaced, or removed; service visits to teach you how to use
the Product, or visits where there is nothing wrong with the Product;
correction of installation problems (you are solely responsible for any
structure and setting for the Product, including all electrical, plumbing
or other connecting facilities, for proper foundation/flooring, and for
any alterations including without limitation cabinetry, walls, floors,
shelving, etc.); and resetting of breakers or fuses. TO THE EXTENT
ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE
REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM
ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR
NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF
ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY
WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL
BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED
WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER
BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT,
“BUSINESS LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES, OR
EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM
WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING
EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY
CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No attempt to
alter, modify or amend this warranty shall be effective unless authorized
in writing by an officer of BSH.
How to Obtain Warranty Service: TO OBTAIN WARRANTY SERVICE
FOR YOUR PRODUCT, YOU SHOULD CONTACT THE NEAREST BOSCH
AUTHORIZED SERVICE CENTER, OR CALL 800-944-2904, or write Bosch
at: BSH Home Appliances - 5551 McFadden Avenue, Huntington Beach,
CA 92649 /
21
Customer Service
Your Bosch dishwasher requires no special care other than that described in the Care and Maintenance section. If you are having
a problem with your dishwasher, before calling for service please refer to the Self Help section. If service is necessary, contact
your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by
unauthorized personnel may void the warranty.
If you are having a problem with your Bosch dishwasher and are not pleased with the service you have received, please take the
following steps (in the order listed below) until the problem is corrected to your satisfaction:
1. Contact your installer or the Bosch Authorized Service Contractor in your area.
2. E-mail us from the customer service section of our website, www.boschappliances.com.
3. Write us at the address below:
BSH Home Appliances, Corporation
5551 McFadden Avenue
Huntington Beach, CA 92649
4. Call us at 1-800-944-2904.
Please be sure to include your model information listed below as well as an explanation of the problem and the date it originated.
You will find the model and serial number information on the label located on the right edge of the dishwasher door as shown in
Figure 32.
Also, if you are writing, please include a daytime phone number where you can be reached.
Please make a copy of your invoice and keep it with this manual. The customer must show proof of purchase to obtain warranty
service.
Your Model Information:
• Model Number
CAUTION
Removing any cover or pulling the dishwasher from
the cabinet can expose hot water connections, electrical power and sharp edges or points.
• Serial Number
• Date Purchased
• Date Installed
Figure 32
Model and Serial Number Label
Serial Number
22
Model Number