Graphic Issues? Graphics Card's Self-Diagnostic

This is a (want to be simple) walkthrough to help you troubleshooting your graphics card issues.

It works as a simple questionnaire where each response leads to another part of the troubleshooting which in turn does the same thing until one of two possible outcomes are reached:

Your issue has been resolved, enjoy the game!

Your issue was not resolved, meaning your issue might be more complicated and needs our intervention. - This may take time but if you feel you have waited too long, do not hesitate to contact me via PM with a small description of your issue in the title and a link towards your thread.

Please go to the next post to start this questionnaire (or go to point #1).

b).Is the graphics card that you expect/want the game to use listed in this section?

c).It should be the first and only device in this “Display Devices” section.

d).If it is please go to point #3.

e).If another graphics card is listed here, that you do not want the game to use, (for example an on-board GPU, in a system that should also contain a separate, more powerful, discrete GPU) then please go to point #8.

c).If you see more than one display device listed, then this means that you are probably using GPU virtualisation software:

(1). If you fully intend to use GPU virtualization software and you know what you are doing then please go to point #16.

(2). If you don’t know what GPU virtualization software is, or don’t know how to use this software, then it is likely that your monitor is directly connected to your motherboard’s video out rather than your graphics card’s video out. Please go to point #15.

a).The reason that it is in “System Devices” is because it is currently not in use.

b).The most obvious reason for this is that your monitor is not directly connected to your graphics card, but is instead connected to your motherboard’s video out, or another graphics card’s video out.

c).If this is the case, and is simply an accident, then please go to point #15.

d).If this is not an accident, then you must be using GPU virtualization software to route your discrete GPU through your motherboard.

e).If you are not absolutely sure about this go to point #15.

f).If you are sure that you are using GPU virtualization software and you are sure that you know what you are doing then please go to point #16.