Job Scheduling & Dispatch Software

Optimize scheduling of individuals, teams and crews. Track the status of every job and technician in real-time.

Schedule Individuals and Teams

Flexible Filters

Real Time Job/Technician Status

Mobile Emulation

Simplify Scheduling of Individuals and Teams

The NextService Scheduler makes it easy to schedule individual technicians or crews. Once a job has been scheduled using our drag-and-drop interface, team members can be added (or deleted), date(s) or time(s) changed and new information added with just a few clicks.

Schedule Individuals and Teams

Schedule individuals or teams from within NetSuite. Jobs are color-coded by priority to ensure the most important work receives proper attention. Schedule work that lasts an hour, a day, a week - any time period that's appropriate. Pop-ups enable office personnel to quickly access job details - customer, location, customer asset, tasks and more.

Flexible Filters

The Scheduler's flexible filtering capabilities enable office personnel to view technician availability by: various date views (1 day, 3 day, 7 day, 30 day, or whatever time period is appropriate), technician skill, technician, region, labor cost and job type. Filter views ensure that the right technician will be assigned to the right job - every time.

Real Time Job/Technician Status

Color coding is used to display the status of every job. Jobs turn green when work is in progress and grey when completed. Additionally, the map view shows the location of every technician in near real-time. Office personnel can easily assign new work to the closest technician whose skills match job requirements.

Mobile Emulation

The NextService Scheduler includes the unique ability to emulate a technician's mobile app. Office personnel can view all the information seen by the technician - as they see it. The mobile emulation is a great way to help technicians who might have questions on how to fill out a form or checklist. It is also useful as a method to deliver training to new technicians in the field.

NextService Scheduler Highlights

Watch our a 2-minute video tour highlighting the best features of the industry-leading scheduler for NetSuite.

Software Features

The industry‑leading ‘drag and drop’ tool that lets you schedule with ease and dispatch all jobs in just a few clicks.

GPS Tracking and Map Integration

Our integrated GPS tracking tools make it easy for scheduling teams to see the real‑time location of field‑based staff and assign jobs based on skills, location or department. Our App integrates with the most popular map apps to help technicians get directions and routes to the scheduled jobs.

Assign Jobs with Ease

Any job or task created in NetSuite can be assigned to a specific individual or placed into an “unassigned” list ready for scheduling. The industry‑leading ‘drag and drop’ tools in NextService allow you to schedule all planned jobs in just a few clicks.

Allocate Resources

If a job requires specific skills, with our advanced skill filtering, you can quickly find and assign the right technician. Drag-and-drop scheduling streamlines the process of choosing the right person for the job. Once you’ve found the right technicians for a job, just drag-and-drop to assign them to a job, they will get notified in their mobile devices.

Status of Your Service Business - Updated

The NextService Scheduler displays the status of your service business in real-time - in a single display. Job priorities, technician location, job status, technician availability - are constantly updated to ensure that information is always accurate.

Increase technician productivity – assign the right technician to jobs that match his/her skills. Use mobile emulation to aid in resolution of problems or questions.

Download the NextService Product Guide

Our product guide details everything you need to know about NextService, the world's leading Built for NetSuite Native Field Service Software.

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Headland Machinery

Headland is an Australian owned and operated, multi-generation family company, with a strong history of supplying machinery and services to the manufacturing industry. Managing expensive repair parts to and from the field was critical to regain inventory control.

The NextService Scheduler has helped Headland make better use of our field resources - and serve our customers better. It's easy to see what is happening in the field and how to schedule important work more quickly.