Inside Symantec Ideas

It would be nice to have a list of known and confirmed bugs that Symantec support knows with a plan to fix it and maybe voting system (like in ideas) that we may vote what should be fixed first.
With a bug there should be also ETA for a fix (in what release it will be fixed).
Sometimes there is a known problem and even whitepapers available but only for internal use and it would be handy to be able to seek and reference something when calling support (obviously I'm not expecting that some ...

I've seen a number of posts in a lot of the forums, where guys have the correct solution in place. However, these guys aren't rewarded for this, so the forum post stays open.
I'd like to see some way in which we either vote on the answer, or if a moderator can close off, and reward points to the guy who has had the right idea/solution.
Anybody feel the same...?

There are some RSS feeds on Symantec website but one is missing and it's RSS feed for KB.
It would be a lot easier to keep yourself up to date what's going on if there is a feed that we can monitor.
I think it should be categorized in similar way as Connect forums so you can choose which products KB you want to monitor.
<evil mode=on>
McAfee has it on their KB ;)
<evil mode=off>

On Juice there was an interesting feature called "Books". It was a collection of articles that collected documentation about specific Products , How-to guides, Best pratices, etc.
Just an example, let me show what I found about of these articles previously pubblished on Books :
Software Virtualization Solution 2.1 Reference
* Chapter 1: Introducing Software Virtualization Solution
* Chapter 2: What's New in SVS 2.1
* Chapter 3: Understanding Software Virtualization ...

My idea to improve Symantec Connect is to create a "new user welcome" process to help new Connectors (yes I just made that up) understand the site. As we know it can be a bit intimidating with all the tabs, the Communities selector, etc. Frequently we see new users posting a "me too" on the end of an existing Blog post or something else on the main Connect page. The main idea is to help new users understand how to effectively use the site and get their ...

Symantec should reward the guys who have submited some new threats which symantec was unable to detect.
As we have purchased the antivirus, we are not supposed to do the job of symantec employees. so the guys who are submitting the new threats should be awarded for this. may be some extra points in this forum.

Hi Team,
There is a saying that "It is better to give than to recieve..."
Why not we could give points to deserving community members that had help us BIG TIME...
That is from our own savings...
This is in addition to what Symantec is giving out.
Heres is my IDEA:
Each member could give a certain number of points to a member that has helped him with a solution or suggestion...
Each one could only give based from their saved points...
So if a member wants to give points to ...

I would like to get training vouchers and or Symantec software etc for my reward points.
Many of the frequent connect visitors would like to get training and trading in reward points would be very helpfull.
Same for software.
trading in points to get Symantec software and merchandise would also be very interesting.

A lot of time is wasted having to ask: which O/S? which product version?
Answers to questions are a lot of times specific to O/S and/or Product version.
If added to the form when a user submits his post, resolution time to problems can be greatly improved.

Earlier in STN we knew who all are online/Logged in right now.Even in Connect there should be option where we can see who all are logged in right now.
People tend to wait for reply from someone whereas the other person might have logged out due diffrent timezone (must have gone to sleep )..
If not a glowing bulb next to the name then atleast the way we used to have long back in STN in the Overview page.