Job Description

I am recruiting for a Technical Analyst to work within Ops Support, based in Manchester.

As Ops Support Technical Analyst, you will provide technical subject matter expertise working in a customer focused technical service, enabling the delivery of organisational objectives and providing high quality service to customers in line with internal guidelines, policies and procedures and statutory requirements.

Experience of managing storage presentation to a virtual environment, experience of implementing a backup and recovery strategy encompassing both physical and virtual server environments, experience of troubleshooting performance issues and implementing solution, experience of implementing proactive storage and backup monitoring and alerting and strong communication skills including ability to produce accurate system and process documentation is essential.

Significant experience of IT Service Operations and an IT installation works 7*24.