Review: Fair, Fun and Full of Good Bonuses

Ratings

Features

Review: Fair, Fun and Full of Good Bonuses

Sometimes typing in what you're searching for plus ".com" at the end leads to very disappointing results. That's not the case if you're looking for a casino online. As probably the most desired URL in online gaming, Casino.com will actually take you to one of the best casinos available to United Kingdom players.

Why should you trust this casino? It's owned by the Mansion Group, one of the biggest and most reputable names in online betting. Casino.com actually first went up in 2007 and has been going strong ever since. The site's success is due to a combination of great games, great promos and a consistently excellent customer experience.

More specifically, some of the things we enjoy most about Casino.com include:

The generous welcome package consisting of a large deposit match plus extra spins.

Fascinating "casino school" that teaches you the basics and even advanced play.

The game selection is very friendly to all sorts of mobile devices (phones and tablets).

Casino.com's Bountiful Player Bonuses

Casino.com welcomes new players with a very large bonus offer, one of the bigger ones in the UK market. If it's maxed out, players will get a 100% match of the first £400 they deposit along with 200 extra slot spins.

Type

Amount

Match

Playthrough

No Deposit Bonus

20 ES

N/A

20x

Welcome Bonus

Ie: £400 + 180 ES

100%

40x match, 20x spins

You only need to make one initial deposit to take advantage of the full £400. However, do note that the extra spins are parceled out 20 at a time. You get the first 20 as a "no deposit" bonus for opening your account, but you'll have to opt into the welcome matching bonus to get the remaining 180. These will be distributed at a rate of 20 per day for the following nine days after the deposit.

Promotions

Casino.com has quite a few daily promotions, including something happening every day of the weekend. Each Friday, a particular game is usually featured and has some bonus play offered for it. Saturdays and Sundays are great for roulette players as the Golden Hour (actually four hours each day) is on; during this time you can earn Golden Chips that are good for free wagers and more. Midweek players aren't left out either, as Wednesdays give you a chance to take a deposit bonus that consists of extra spins at your choice of two different games.

In addition to the daily bonuses, there is also a extra spin offer each month. And if you're a fan of the live casino, weekends are a good time to stop by as a special cashback offer is in place that is good at any type of game.

Casino.com's Special Selection of Games

The total collection of 396 games here isn't the largest in the business (though certainly respectable), but it's carefully curated and provides more than enough variety to satisfy any player. The really great thing about it is the focus on being mobile-friendly and available across different platforms. No matter what device you choose to use, you'll get pretty much the same consistent experience. That makes Casino.com one of the best choices out there for mobile players on smartphones and tablets, but of course there's enough going on here for anyone and everyone to find something they'll be interested in.

The full collection includes:

Slots - The selection of 212 slots includes some eye-catching titles like American Dad, Astro Babes, The Matrix and Robocop. We were happy to see Ugga Bugga in the lineup here, which offers one of the best payback rates online at 99.1%. This classic Tiki-themed game allows players to hold any of the first three reel results, and if they do that symbol is added to the other nine reels on the playfield. With all of these extra chances to win, you can see why this game is so popular and rewarding!

Live Casino - The live casino is well-supplied with 14 of the most popular table games. These include virtual roulette, baccarat, blackjack, casino hold'em, Three Card Brag and Hi-Lo tables. One interesting option here is Age of the Gods Live Roulette, a live variant of the popular progressive roulette jackpot game that has croupiers in appropriate Ancient Greece-themed dress as well as scenic backdrops to really immerse you in the action.

Progressive Jackpots - Casino.com really shines in this area. A full 52 of the total 396 games are progressives with jackpots that are constantly growing! Popular slots such as the pirate-themed Fortunate 5, The Love Boat, the various Age of the Gods games, Grease and Gladiator are all available. The top prizes range from the thousands to the millions of pounds!

Table Games - This very solid collection of 49 table games covers all the basics with some more advanced and exotic options. By exotic options, we mean things like Dragon Jackpot Roulette, Cashback Blackjack, Blackjack Peek, Double Attack Blackjack and Pinball Roulette. The table games section at Casino.com is a great balance between traditional favorites and exciting new innovative twists on them.

Casino.com: Powered by PlayTech

This casino is unusual in that it's one of the few casinos to base most of its lineup on one software developer. If you have to pick just one, however, PlayTech is one of the best choices out there. They produce an excellent variety of good-looking games, and offer some of the best odds in the business to boot. And you'll always know what your chances are as PlayTech discloses the expected theoretical return to player for all of their games. You'll also find a sprinkling of NetEnt games here as well, along with some games from PlayTech subsidiary AshGaming.

Easy Deposits at Casino.com

Deposits are fast and straightforward at Casino.com with quite a few credit card, e-wallet and prepaid card options available. Bank transfers are also available through the SOFORT banking service, and the site additionally accepts Bitcoin. 24 hours is the maximum time you can expect for most deposit methods, but you'll usually see credit card and e-wallet transactions post much more quickly.

Deposit Method

Fee

Processing time

Minimum Deposit

Visa

Free

24 hours

£20

Mastercard

Free

24 hours

£20

PayPal

Free

24 hours

£15

ecoPayz

Free

24 hours

£20

Neteller

Free

24 hours

£15

Sofort

Free

24-72 hours

£15

PaySafecard

Free

24 hours

£15

Skrill

Free

24 hours

£15

Entropay

Free

24 hours

£20

Bitcoin

Free

24 hours

£15

Getting Your Funds From Casino.com

Casino.com offers a solid range of withdrawal options and has a very good track record as far as timely payment goes. Most payment requests go through the casino's internal processing within a day, though in odd cases this can take up to 48 hours. The processing times listed below account for the full amount of time required by both the casino and the payment processor.

Withdrawal Method

Fee

Processing time

Minimum Withdrawal

Visa

Free

72 hours

£10

Mastercard

Free

72 hours

£10

PayPal

Free

24-72 hours

£10

ecoPayz

Free

24-72 hours

£10

Neteller

Free

24-72 hours

£20

Sofort

Free

3-7 days

£20

Skrill

Free

24-72 hours

£10

Entropay

Free

24-72 hours

£10

Bitcoin

Free

72 hours

£10

Casino.com's Loyalty and VIP Rewards

Your play at the site will earn you loyalty points that serve double duty. You can collect them and trade them in for cash bonuses, and they also propel you through "loyalty tiers " that increase your bonus amounts as you move on up.

You get points for every game you play with real money; slots, scratch cards and arcade games give you the largest haul of points for your play. And unlike some other casinos, Casino.com doesn't have different rates for different slots, so even the most favourable ones give you a good amount of points.

The first three loyalty tier levels increase the amount of cash you get back each time you trade in points. Make it to the VIP level and you're looking at all sorts of additional gifts and perks. These include a personal account manager, regular bonuses, anniversary and birthday gifts, tickets to events, free vacations and more. And once you crack the VIP tier here, you're in it for life - no "maintenance points" to worry about!

The VIP requirements are also completely transparent here. Once you earn 20,000 loyalty points and have deposited at least $3,000 over the lifetime of your account, you're in. You can then shoot for the VIP Elite level at 50,000 loyalty points, where you get all the best possible perks in the house.

High Roller Treatment at Casino.com

We touched on the VIP program benefits in the previous section. High rollers may be able to skip past the points requirement with big enough deposit amounts and regular wagers.

The first tier of VIP bonuses is very good, but the VIP Elite level is where things really get interesting. This is where you get access to personalised cashback offers that can really add a major edge to your game of choice. VIP Elites also score invitations to exclusive events at casinos, concerts, races and other fun destinations. And there are no ongoing wagering or deposit requirements to maintain VIP status; just reach the deposit and points requirements and it's good for life, something you don't see very often at any type of casino!

Casino.com's Competitive Advantage

The thing that makes the biggest difference at this particular casino is experienced management. The Mansion Group has been in the online gaming business since the 1990s and has really learned how to run a property that players want to be at over the years. You see this reflected in the well-designed interface, the appealing bonus and loyalty offers, and the selection of games available. This is also a major business operation that has ties to professional football and has run popular poker shows on television. The treatment of players tends to be outstanding at Mansion properties and Casino.com is no exception.

Mansion's Customer Support Around the Clock

You would expect such a customer-focused property to have excellent customer service when any kind of issue with your account pops up, and you won’t be disappointed in this area. The casino gets very high marks for having a free telephone number and email support available 24/7 without fail. We've found responses to always be quick and helpful, even for more complicated questions.

Pros

Wonderful selection of ongoing promotions.

Live casino with a wide variety of betting limits.

Large collection of progressive jackpot slots.

Cons

Overall game count is medium-sized relative to other UK casinos.

Casino.com Crushes It

by John Taylor - Casino Expert

Casino.com is a refined property with a great variety of games, from exotic options you haven't seen before to standards with some of the best odds available online. The lifetime VIP and tier status is also an excellent incentive to play here, as is the polished customer service. Add in regular bonuses to take advantage of and this is one that every UK punter should maintain an account at. It's nice to see the ownership of one of the world's most desirable ".com" domains provide such a quality product!