Book your stay in Ouray with Confidence!

Spring is arriving in Southwest Colorado, and with it, the cold and flu season. This year, there is even more emphasis on health with the global fear of the novel Corona virus. Here at the Box Canyon Lodge & Hot Springs, we are not worried. At this time, there are no cases of COVID-2019 in Ouray County or any of our bordering areas. Also, at this time, there are no restrictions or warnings from Federal Public Health agencies regarding travel in the United States. However, due to cases in other areas of Colorado, we wanted to share what actions we are taking at the Box Canyon Lodge & Hot Springs to ensure the safety of our guests and team.

Our team has met and discussed illness prevention, including the CDC’s recommendation of everyday preventive actions to stop the spread of germs, such as:

Wash your hands often with soap and
water for at least 20 seconds. If soap and water are not available, use an
alcohol-based hand sanitizer.

Avoid touching your eyes, nose and mouth with unwashed hands.

Avoid close contact with people who are sick.

Stay home when you are sick.

Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

Clean and disinfect frequently touched objects and surfaces.

We are very fortunate that our housekeeping team already possess the highest standards in maintaining the cleanliness of our guest rooms. Therefore any adjustments in our housekeeping practices are somewhat minimal. We have arranged flu vaccinations for all of our team members and their immediate family. Additionally, we have increased the number of paid sick days provided by the Box Canyon Lodge & Hot Springs to insure our team does not come to work sick.

What is 2019 Novel Coronavirus? 2019 Novel Coronavirus, or COVID-19, is a respiratory virus first identified in Wuhan, Hubei Province, China. The World Health Organization reports, as of March 5, there were 95,333 confirmed cases around the world. A small number of confirmed cases have been detected in the United States, Canada and Australia. Learn about COVID-19.

What are the signs and symptoms? Patients with confirmed COVID-19 infection have reportedly had mild to severe respiratory illness with symptoms of:

Fever

Cough

Shortness of breath

All employees have been instructed to contact their health care provider and supervisor if they develop any of these symptoms.

How does the virus spread? Some viruses are highly contagious (like measles), while other viruses are less so. It is not clear yet how easily COVID-19 spreads from person to person. When person-to-person spread has occurred, it is thought to have occurred via droplet transmission or when an infected person coughs or sneezes, similar to how influenza and other respiratory pathogens spread.

Transmission from asymptomatic people is not thought to be the main way the virus spreads, according to the CDC. Additionally, the CDC says intermediary surfaces are generally not considered capable of transmitting the coronavirus after two hours following contact by the infectious person.

How can I protect myself? There is currently no vaccine to prevent the COVID-19 virus. The best way to prevent infection is to avoid being exposed to this virus. The CDC always recommends everyday preventive actions to help prevent the spread of respiratory viruses, here.

To eliminate the financial risk to our guests, we want to reemphasize our current cancellation policy. Guests incur no cancellation penalties if they cancel before noon on the day of arrival for any reason. In this way, we can ensure that guests can select and change their travel plans as needed. We can also ensure that our employees and contractors remain healthy.

As you assess your upcoming travel plans to Ouray, you may have additional questions. Our customer care team is prepared to assist you; contact us to receive further support.

We will be re-opening on Friday, May 29, 2020. As of right now, we are working with the local Health Department to ensure our tubs are safe and ready to soothe away a day in beautiful Ouray! We will keep you updated on any restrictions concerning the re-opening of our tubs.

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The Box Canyon Lodge & Hot Springs is dedicated to the health and safety of our guests, staff and community.

Moving Forward, we have set our re-opening date for May 29, 2020. Give us a call at (970) 325-4981, or email us at [email protected] daily from 7:30am to 9:00pm. Our team is here to answer any questions and help you book your next stay.

While we have been closed, we have been busy making some exciting changes that we can’t wait to share with you!