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About this blog

Welcome to the Business Service Management Blog, where you can read the perspectives from BSM experts. This Blog provides insights into the BSM solution, as well as technical details about specific IBM products.

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When trying to find the root cause of an event, application owners typically don’t have the proper tooling in place to quickly identify sources from dependant servers. For example, how many times has your WebSphere application run slowly due to an issue with the database server, or how many times has your users suffered slow access to your applications with the LDAP server is performing less than optimally. Using the Event Isolation Correlation feature in Impact 6.1 (also bundled in Tivoli Business Service Manager 6.1) and Tivoli Application... [More]

A paper providing a detailed technical description of the WebSphere® Application Server discovery process that is performed by the Tivoli® Application Dependency Discovery Manager (TADDM) sensor is available here . The main focus of the paper is about the method to establish the connection between the TADDM server and the application server. This paper also includes a section about troubleshooting and best practice guidelines for the most common WebSphere discovery problems.

Check out the results of our 3Q 2011 Business Service Management Solution Stack integration and upgrade tests. As part of IBM's commitment to quality and continuous improvement, the Tivoli Project Bedrock testing team was established. The team consists of cross-product test representatives from IBM Software Group,Tivoli software, and IBM Systems and Technology Group hardware divisions. Project Bedrock enhances the way IBM tests by doing scenario-based testing on a solution stack comprised of multiple Tivoli products, middleware, operating... [More]