After nearly four years of trying, Ashley Barton became pregnant with her first child, who was born in 2012.

“Her name is Hi’ileikawainohiamaikalohena Barton,” Barton said.

That’s 27 letters, plus the okina, in her baby’s first name as shown on her birth certificate.

But when Barton received her daughter’s Social Security card, she noticed nearly half of her first name was dropped.

“And I asked them, ‘Why is that?’ and they said that there is a limit to how many characters they can put on the Social Security card,” Barton said.

The Waikoloa resident said the Hilo office suggested she change her only child’s name.

“And they said to either cut her name as her nickname or to cut her name in half, so that the first half of her name is her first name and the second half is her middle name because she doesn’t have a middle name,” Barton said.

Last week, another Big Island woman contacted KHON2’s Action Line with a similar story since her name didn’t fit on her ID. After KHON2’s story aired, the DMV said it will change her driver’s license to include her full name by the end of the year.

As for Barton, she hopes for the same. When she opened a bank account for her daughter, the bank told her the account had to be in the name listed on the Social Security card, which isn’t her full name. Barton is not going to change her baby’s name, which means “a child that’s beloved and cherished, a gift from Heavenly Father for obedience.”

“Especially here in Hawaii, names have powerful meanings behind it. And for someone to say, ‘No, you have to change it,’ it’s like, ‘Excuse me? This is not your daughter,'” Barton said.

KHON2 contacted the local and regional Social Security offices. A regional manager in San Francisco said they will look into this.