Table of Contents

Maps & Layers

The application offers two different ways of accessing maps offline in order to suit most users:

On-demand maps are maps retrieved on-demand from Internet and automatically stored on the device;

File-based maps are maps covering a particular fixed area, pre-created and stored as single or multiples files on the device.

On-demand maps

When a map is selected from the available maps list, the application will download, display and store on the device all displayed areas. Everything that has been displayed once remains stored and available for off-line use. When the same area is displayed again, the application will use the stored data instead of downloading it again (unless the stored data is too old and a new version can be downloaded).

Managing maps list

The application offers a wide range of maps, with some being pre-installed by default. You can remove them or install new maps from the community maps list, an extended set of maps mostly suggested by users. Note that the community maps list is regularly updated and can change without warning.

Maps F.A.Q.

Is it possible to increase the download speed of maps?
Each map uses its own map server and has a different download speed. Various factors can impact the download speed, including your physical location and the current server charge. We try to keep the default map as fast as possible to download, but don't hesitate to select another map that may be faster for you to access. If you need to download lot of map data, try to avoid rush hours to get a better speed.

Is it possible to change the language of names displayed on the maps?
Each map has its own policy concerning how to display names. The default map uses the local language (i.e. localized names) so all users have familiar names displayed in their own languages. Other maps like Bing Maps only uses English names everywhere. You can also install an alternative version of Google Maps or Bing Maps displayed in various other languages, just install the community map called “Google Maps (Localized)” or “Bing Maps (Localized)”.

Is there a size limit for the file-based map files?
Yes, on older devices. Android versions smaller than the 3.0 cannot manage files bigger than 2GB. On those versions you will get errors while displaying parts of the maps which are stored after this size limit. Starting with Android 3.0, you will be able to read bigger maps correctly.

Problems with maps

What if no maps are displayed, zooming a lot displays “Area not stored”
It means that you've activated the “Use only local storage” mode that prevent the application to download any new map data. Just deactivate this mode as explained here.

What if some maps have an offset error over China
Following Chinese regulations, most maps are intentionally distorted over China. As explained here, the application is able to correct this distortion.

What if an on-demand map is not working anymore?
First, be sure to get the map again from the community maps list, in case it has already been fixed or updated.
If it doesn't help, don't hesitate to contact us, but please keep in mind that we may remove any community map if it can't be fixed.

What if a MemoryMap map doesn't work?
The application doesn't support the new MemoryMap format (“*.qc3” file extension), as well as encrypted maps. You can use the free Lite version to check if your maps are compatible.