The new tool didn't help, so I'm using a screwdriver to remove that particular filter until I get a chance to shave it down a little. The filter's the issue, as it's hard to get out of other brew chambers, too. Or maybe I'm the issue, fundamentally, since I feel compelled to remove the filter after each brewing session for a quick rinse and wipe. Excessive tidiness for the win!

New filters are quite hard or down-right impossible to remove with the plastic tool. It wasn't until I removed the filter 10-15 times with a screwdriver, did the "engaging" pin wear enough so that I could use the tool. I helped a friend of mine set up his new Trifecta and quickly realized that a screw driver was needed when I showed him removal of the filter. The more you remove and clean your filter the sooner the pin will wear and will get to the point that you can use the tool.

Also, when using the tool, press down firmly (slightly flexing the center portion) and then do the quarter turn. This will push the engagement pin on the underside of the filter down slightly and allow it to slide past the notch in the brew chamber.

I was working that new filter back and forth with a screwdriver to break it in, as you described, when I slipped a bit and gouged the mesh. This is why the tool is preferable in the first place, no? Anyway, I then took the opportunity to [attempt to] diassemble the damaged filter. I suppose my goal was to remove the mesh from the filter's plastic housing and get something like an Able Disk out of it. This didn't go well; see below for evidence:

https://twitter.com/jbviau/status/437673831332065280

The plastic ribs sandwiching the mesh are attached by little nibs poking through pre-cut holes.

Anyway, Bunn was good about sending me a replacement filter free of charge, but it's an equally tight fit. Guess I'll keep the screwdriver handy?! Assuming the tightness is intentional, I can't understand why they would discourage/complicate filter removal in this way.

I did the same thing you did once. Key is finding a screwdriver blade that is EXACTLY the same size of the filters's slot, so it doesn't slip out easily. I think having the tool being longer in length, cast in aluminum, and designing the flange that hangs off the side slightly larger would be a better idea. The larger flange and increased length of the tool would enable more torque while turning the filter to release it and the metal material more durable. I understand their need for a tight seal on the filters edge, but if a screwdriver can release it, the tool should be designed to match the torque provided by the screw driver. But that's just my opinion though. Take care!

I have had mine stop after the initial presoak and agitation twice this week. The initial water dispenses and agitates and then the blue lights in the water reservoir start flashing and it stops. If I press the brew button again it starts back up and finishes. I contacted Bunn by email but I have not heard back yet (I know Amanda has been really busy). Anyone else had this happen?

I have had mine stop after the initial presoak and agitation twice this week. The initial water dispenses and agitates and then the blue lights in the water reservoir start flashing and it stops. If I press the brew button again it starts back up and finishes. I contacted Bunn by email but I have not heard back yet (I know Amanda has been really busy). Anyone else had this happen?

How do you fill your reservoir, while on the Trifecta or at the sink? I would check to see if your reservoir is placed correctly on the Trifecta. When's the last time you cleaned your reservoir filter? Every so often I take mine out and let it sit for a few minutes in a descaling solution until no more bubbles come out of the small holes. Also, once the reservoir filter is out, pop out the check valve on the bottom of the reservoir. Give that a good cleaning too. Hope this helps and take care!

I suspect that will cure the problem. I often put come Cafiza in the reservoir and dissolve with hot water. I let it sit for a while, then raise and lower the filter screen a few times to clean it. Then I open the valve to let the cleaner run through the valve. A good rinse and you should be good to go. If you don't have Cafiza or another coffee machine cleaner, you can use dishwasher detergent.

So just really quick. I needed a few valves, damaged and distorted the outer white plastic when cleaning. May have been something I did, may not have been. Not sure. I sent Amanda an email, and never heard back. Waited a week, then emailed Bunn through the website. I described the problem, and admitted it may very well have been user error.

Since then I have received 3 or 4 packages from Bunn, or Amanda.

3 red valves, 3 black valves, replacement screen for one brew chamber, and a rebuild kit for the brewer. I think I am missing one in there somewhere.

Initially I was irritated a bit that I never heard anything back, but then here come the troops. Amanda is awesome. Bunn is awesome.

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