Sophie was great guest, albeit a little TOO punctual. Check-in was listed at 3pm, but she & her friend arrived around noon. This left me very little time to clean the place as well as I wanted - especially due to the filthy condition that the prior guests had left my place. She had a problem with the bed - again, the previous guests had damaged it, and my "temporary fix" didn't hold. I just wish that she would've communicated that immediately, as opposed to citing it in the review. The bed frame was repaired quickly after she left. I could've done this while she was here, if I had only known. Overall, I would definitely recommend Sophie to any hosts.