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CPS Energy received approval recently from the San Antonio City Council to adjust base rates by 4.25 percent in order to support $1 billion in improvements to our electric and gas infrastructure over the next two years.

As we have reached out to our community in the past three months to explain the need for the increase and to communicate the planned improvements to our electric and gas systems, we have appreciated the good dialogue with our customers; our owner, the city of San Antonio; our regulator, the San Antonio City Council; and countless stakeholders across our community — from chambers of commerce and trade organizations to homeowner associations.

We had many conversations about our Employee Incentive Program (EIP), and in listening to the feedback we received, we have committed to reduce program funding by 50 percent each year over the next two years, and to consider revisions to the pension program for employees hired after 2015.

Democracy is not easy, but the process usually works as it should. Our company and community have benefited from the discussions and the process around this rate adjustment request.

We remain committed to keeping bills among the lowest in the nation and to continuously improving the services we provide. On behalf of the 3,400 employees of CPS Energy, I want to thank all of our stakeholders for their feedback and support.