PROUDLY SERVICING SA SINCE 1999

Precise is Adelaide’s leading Plumbing and Electrical maintenance company

We have a reputation of delivering Adelaide’s best trade experience, which is why over 90% of our customers recommend us to their family and friends. We built our business on being discontent with what was being delivered to Adelaide’s market and decided that being average was not good enough. We have made several innovations to raise the bar when it comes to delivering plumbing and electrical services.

These include mandatory satisfaction surveys on all jobs, lifetime workmanship guarantees, arriving on time to over 99% of all jobs and our jobs are processed in real time onsite, utilising the most up to date technology.

To learn more about us, check out our journey below:

From the very beginning

1999

Precise Plumbing was founded in 1999, with the concept aimed at delivering the most professional trade experience to Adelaide’s domestic market. We wanted to wow Adelaide’s customers and set the market expectation that a plumbing company can be professional, arrive on time and most importantly deliver the best valued service to its customers. We develop and implement our first custom built automated job management system to help run our business.

Fleet size = 2

2001

Precise Plumbing is approached by some of the state’s largest Property Management companies to look after their portfolios. We were pretty excited about this news.

Fleet Size = 4

2004

Precise Plumbing successfully completes its 10,000th job for a happy customer in Fulham Gardens (we still work for them). We now service and maintain plumbing for over 30 Property Management agencies in Adelaide. Our customer base is growing and the good news is spreading.

Fleet Size – 8

2006

SA Pipe Relining is founded. SA Pipe is an innovative unique technology that repairs broken, cracked and even missing drains without the need of digging up infrastructure. The business was created as a solution to our customers that were experiencing constant drain issues and we could now offer a cost-effective solution to remedy our customers problems.

2014

We launch our customer feedback initiative, contacting all customers 1 week after their job has been completed to ensure we have delivered on all areas of our service. This gives us a great benchmark to improve our customer service for the future.

Fleet Size – 23

2015

Precise Electrical Services is founded based on the request of our customers. The direct feedback from our customers showed that we were ticking the right boxes in the right areas and we’re now ready to expand our trade. We successfully complete our 150,000th job.

Fleet Size – 27

2016

Precise Plumbing and Precise Electrical both change our pricing model to be completely ‘fixed price’. Our customers now have the confidence of knowing what their job will cost upfront, and make an informed decision with no strings attached. This is drastically different to the traditional do and charge trade model, and our customer’s feedback is fantastic!

Fleet Size – 30

2017

Precise (not plumbing or electrical) is founded. We’ve gone corporate! Not really, but really! Our parent entity is born. We are now Adelaide’s leading multi-trade service provider, successfully looking after over 150 Property Management agencies and working for some of the country’s largest institutions. We still consider ourselves a large one-man band.

Fleet Size – 33

2018 Onwards & Upwards

Rate our service

Karen S

March, 2019

“Ever since the 1st job I have always recommended you to my family and friends. I would never hesitate to Precise a call should I need you.”

Cameron C

March, 2019

“I was very happy with everything from start to finish. Alex called when 30min out as promised and turned up on time. He talked me through everything and engaged my thoughts when there were decisions to be made on how I would like the repairs to be made.”

Claudia G

February, 2019

“Really appreciated how quick, easy and pain free the service was. Thank you.”

Lesley B

February, 2019

“Excellent service, excellent service. Thank you Jason and Scott. I have learned a lot and feel much safer now!”

Adrian V

February, 2019

“I appreciated Jason’s prompt attention to the electrical problem at my house yesterday. Jason’s expertise, knowledge and advice is always delivered at the highest level of professionalism. Thank you Jason!”

Karen and Daniel

January, 2019

“Today was the second time I have used Precise. My first experience was an electrical repair and was good and positive experience. However the second one, today, with their plumbing arm was awesome. I was so impressed….I don’t usually provide reviews, but it was 40 degrees and Scott worked through an awkward issue, I could see his resourcefulness and motivation to find a solution for me. What a fantastic tradesman you have in Scott. 100% recommend you to anyone who asks, and I’ll even be telling my friends how great he was.”