Please note that all food items will be sent separately from other goods ordered.

James Wellbeloved adult cat food pouch with Turkey is a complete wet food that is 100% complete and balanced. With selected protein source of turkey and selected carbohydrate sources of potato and cassava, it is excellent for the reduction of ingredient and nutrient intolerences.

UK, Channel Islands, N Ireland, Highlands and Islands - Standard delivery arrives 2-3 days after dispatch or for heavy parcels Courier next day after dispatch Mon-Thu.Europe - We no longer send orders to European or International destinations.

EXPRESS DELIVERY:

Express delivery arrives 1-2 days after dispatch or for heavy parcels Courier 1-2 days after dispatch Mon-Thu.

24hr MON-FRI DELIVERY:

Non-Food - Light parcels, delivered Tue-Fri, signature required or for heavy parcels Courier next day Mon-Thu delivery after dispatch.Food Mainland UK - If ordered before 12pm, next day courier delivery.Food Other UK - Two day courier delivery service.

RETURNS & REFUNDS:

We understand that you may want, at times, to return an item you’ve purchased from us. To make this process quick and convenient for you. All returned products must be in their original packaging, unopened and in a re-saleable condition. We only accept returns for products that have been purchased through us.

If your order was shipped outside of the UK, we are unable to refund the return shipping fee. Any return which does not meet the conditions set above will not be refunded or replaced. For further information on returns or to request a refund/return, please contact us.

Medicines:

We regret that we cannot, by law, accept returns of any medication. If you return a medicine to us all we can do is dispose of it correctly for you as it cannot be resold.

Of course, if we have made a mistake or the product is faulty or damaged, we will accept returns as long as you contact us within 10 days of receiving the order and received the product back within 30 days. Once we have received the returned item we will refund the amount paid or resend the product.

Other Products:

If for whatever reason you are not satisfied with any other item you have purchased from us, you may return it if you notify us within 10 days of receiving the order and we receive the product back within 30 days. Once we have received the returned item we will refund the amount paid or resend the product.

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