Note: you can shower safely as long as you avoid your face, but young children should be sponge-bathed instead. You may want to use bottled or boiled water if you have recent surgical wounds or a chronic illness. However, we instruct all residents in the boil-water notice area to cut back on their water use and use tap water only for drinking (after boiling it for one minute) and flushing the toilet.

There is a total ban on using water for gardens or outside washing.

Situation to date, Businesses and Schools

We’re asking you to boil and save water.

It is up to businesses and schools to decide if they should shut, however all water must be boiled first before being consumed.

Schools should talk to the Ministry of Education.

Hairdressers in the amber and red areas of the interactive Water Supply Map on newplymouthnz.com may not operate, for their customers’ safety, as we cannot guarantee a continued water supply at this time.