We've sent in numerous tickets on bugged loot from the chests in Operations and have only ever received the automated "we've forward your message to our [trash folder]".

We haven't had a problem with Soa loot, although if you have people in Mind Trap when the fight ends, they won't be able to roll on loot. They get bugged when you break them out after the boss is dead.

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The statements and opinions expressed on these websites are solely those of their respective authors and do not necessarily reflect the views, nor are they endorsed by Bioware, LucasArts, and its licensors do not guarantee the accuracy of, and are in no way responsible for any content on these websites.