We have a mobile app, with 3 million of downloads and 1.5 million of active users. This is a young product with the main market overseas. I just arrived to the company and I realized that they haven't ...

I'm currently evaluating a form design that uses Likert scales questions but it is possible that the user hasn't interacted with the product yet and may not know enough to answer the questions. The ...

The goal:
This email template needs to have the viewer understand all the tools available to them via the company. They are already customers of this company with an account set up so this is not a ...

Many sites open a popup asking to register, or to fill in a survey, when they "detect" the user is leaving the website:
I think some are showing the popup after a certain amount of time, like 15/30 ...

I will be undertaking a whole-scale redesign of an existing system. I'd like to use SUS ("System usability scale") questionnaires to measure improvements between iterations.
As a baseline, I want to ...

My business (B2B) created an online survey to be used for lead generation and to show potential customers why they need our services. We need to collect some user information (name, email, company) ...

I'm designing for mobile and trying to determine if its really worth providing a link to reviewing it within the app store (e.g. the link would read, Review This App). Yes you can say that it helps ...

My problem is that I need to distribute approximately 10 surveys in the next year to a participant base of about 1,000, and I don't want to spam them. I don't have the means to significantly increase ...

I'm designing a web-based program for a university community. It's crucial that we get answers to some survey questions when people sign up, so we can evaluate the program's effectiveness. The more ...

Do current LeanUX methods advocate sending out surveys to understand potential customer segments?
Or should personas be written based on assumptions and then just user tested with customers that fit ...

I'm planning a UX survey targeted to new clients who just started using our web based administration tool. The goal is to collect opinions from brand new users who don't already know all the ins and ...

I am working on a new design for bank reconciliation in a piece of accounting software. We have identified our users' existing workflows and problems with our current design from an earlier round of ...

I'm running a survey on students to collect their feedback of the courses of study they've undertaken in a college.
They have to answer the same question for every course they study. There are some ...

Currently, I have a bar graph that summarizes 3 regions based on a specific date range (eg: Jan 03, 2012 - Jan 31, 2012)
Each region is based statistically by a couple of factors, the main one being ...

I work in health care and am trying to establish some practices and protocols for conducting user research on physicians. However, the health care industry has some constraints that make user research ...

I have a survey with about 30+ questions which are related to pregnancy and nutrition during pregnancy. Now I need to decide how to show results for each question, basically which type of chart to use ...