This is an Administrator
only function available from the "Administrator
Functions" -> "Advanced Settings".

The REACH Delivery system
has four standard emails, these are:

Introduction -
this email is sent to someone who has been set up on
REACH delivery or has had a message/file sent to them
and they are the first user in their company, which
means there is no administrator set up in their company
. The message advises them that they are being set
up as an administrator, at least until other people in
their company are using REACH Delivery, and guides them
through installing the software and starting to operate
it.

Administrator
- this email is sent to the allocated system
administrator when an external (someone not in the
administrators company) user of REACH Delivery sends a
message to someone in the administrators company.
This email advises the administrator that a person in
there company has been requested to use REACH Delivery
and requests that they approve the use, help them get
set up and provide them with their user name and
password (that are included in this email).

Introduction to
internal user - this email is sent to a new
internal user when they are set up for the first time by
someone else within the same company. The email
will be sent to the new internal user each time a file
is distributed to then (made available to them) until
they install REACH Delivery.

Reminder to
uninstalled external user - this email is sent
to the new user when someone in another company sends
them a message either for the first time or if they have
not installed REACH Delivery.

These standard email are
used by default, however, the administrator can set up
modified versions of them (different language, changes
to the words to match company policies, etc) if they
wish.

The manage email definition function allows you
to set up and modify the standard emails defined above.

When the function is entered the
following screen is presented:

The standard email to the
administrator or new user cannot be changed, however,
each company can set up their own specific versions of
these emails which will be used when a new user or
administrator is set up.

What do the symbols mean?
(click on the icon or the link to jump to information on
that subject)

To create a new email click, first
select the standard administrator introduction email and
then click the 'New Email' icon. This will present a screen to create either
a new administrator or new introduction email, as
originally selected, that is specific to your company.
As shown below:

You can now type (or copy from another product such as
outlook, Frontpage or Dreamweaver) the required email
text into the "email body" section. There is
a check box "email is HTML" that may be selected to
switch the email from HTML to Plain text, if this is
required.

If you no longer want one of the emails that you have
created, simply select that email and click the "delete
email" icon. You will be asked to confirm the
deletion of the email before it is actually deleted.

The
Insert Variable function is a very powerful email editing
tool. This icon contains a sub-menu, as shown
here, that assists with adding in system defines terms
into the email e.g. a persons name, the link to
installer, etc. The following email editing
facilities are:

Insert Destination User Friendly
Name: Inserts the system command {Destination
User} which is replaced, when the email is sent by
the name of user (Point of Contact) that is being
invited to install REACH Delivery

Insert E-mail Receiver Friendly Name:
Inserts the system command {EMail Receiver} which
is replaced, when the email is sent by the name of the
recipient of the email which may be the user (as above)
or may be someone else such as an administrator.

Insert REACH Delivery Installer URL: Inserts
the system command {InstallerURL} which is
replaced, when the email is sent by a link to the REACH Delivery
installer

Insert Source User Friendly Name:
Inserts the system command {Sending User} which
is replaced, when the email is sent by your name
(senders name)

Insert Source User Company name:
Inserts the system command {Sending Company}
which is replaced, when the email is sent by you
company's name (sending company name)

Insert File List: Inserts the
system command {Document List} which is replaced,
when the email is sent by the list of documents that you
are sending as part of this message

Insert Message Text: Inserts the
system command {Message Text} which is replaced,
when the email is sent by the message text that you
defined as the free-format text in the REACH Delivery message.

The create template HTML email command is a very helpful
option that, when clicked, will populate the email body
of the email you are creating with the default HTML code
from the standard administrator or introduction email
that you are editing.

The create template plain text email command is a very
helpful option that, when clicked, will populate the
email body of the email you are creating with the
default plain text code from the standard administrator
or introduction email that you are editing.