Aviation Courses

Global Air Training delivers high quality aircrew training services for airlines, civil and military aviation operators, maintenance organisations and aviation associated companies. GAT Training complies with regulatory authorities worldwide including EASA, FAA and ICAO. We are an internationally recognised centre of excellence in the training of aviation Crew Resource Management Instructors. Training is delivered both at GAT training centre in the UK and in-company at clients' locations worldwide.

Healthcare Courses

The principles and practices of Human Factors focus on optimising human performance through better understanding the behaviour of individuals, their interactions with each other and with their environment. By acknowledging human limitations, Human Factors offers ways to minimise and mitigate human frailties, so reducing medical error and its consequences.

Safety Critical Organisations

Aviation

Ramp Resource Management Training

Regulators including the CAA, EASA and FAA and
organisations operating in the ground handling industry
are increasingly recognizing the importance of human
factors on the ramp. According to the Federal Aviation
Administration, “the majority of ramp accidents and
incidents involve some type of human error or violation
of company policies, processes and procedures.”

A Ramp Resource Management (RRM) training syllabus has been
developed by the ECAST Ground Safety Working Group
(GSWG) and the National Aerospace Laboratory (NLR). The
intention of the syllabus is to provide ground service
providers and/or airports with recommended content for
RRM training. RRM training extends the principles of
CRM/TRM training into the ground handling environment.

Ramp Resource Management programs contribute to more
efficient and safer working environments for ground
handlers and a reduction in incidents causing disruption
and damage. Airline ground operations are often rendered
under challenging environmental and organizational
conditions - physically demanding tasks, variable
weather, night shifts, poor lighting, time pressure,
staff shortages, and the interface with complex equipment are only
some of the issues that characterize the typical
working environment of ground handling personnel.

Incidents and accidents usually have underlying causes which are sometimes written off as no more than human error.
Ramp resource management training aims to reduce the
incidence of human error, with techniques to improve the
interaction with machines, co-workers and the
environment.

Research and experience in other fields of
air operations including flight and maintenance have
shown that HF training is effective in addressing many of the issues
that contribute to adverse events.

The objectives of Ramp Resource Management training are:

Decrease the number of incidents of aircraft or equipment damage and personal injuries.

Create awareness of typical threats and errors in the turnaround process and provide tools on how to manage them (TEM).