Search by Job Title

International Sales Administrator (Order-Entry)Line 6

THIS JOB HAS EXPIRED

Description

Responsibilities:

Accurate and efficient entry and processing of sales and parts orders for our international distributors using our ERP system (SAP)
Partner with the Line 6 international sales team and respective distributors by providing critical administrative sales support
Maximize revenue by troubleshooting & resolving order fulfillment obstacles, as well as routing and expediting reseller/distributor requests and inquiries
Generate and distribute necessary customer paperwork, such as invoices, shipping documents, and various reports
Act as the main contact for the logistics and supply chain departments regarding international orders
Responsible for documenting international order administration processes as well as cross-train other members of the order administration team for redundancy/coverage
May also enter, process and manage orders for US customers, providing support to other areas of the US sales organization as necessary
Cross-trains on other order administration procedures for redundancy/coverage
May also fulfill other duties and provide further support
Work across functional/departmental lines to resolve issues that arise related to customer orders

Experience & Qualifications:

One or more years of equivalent/related experience in order administration, sales support, customer service, or operations
Experience in a manufacturing or distribution environment using SAP and/or other similar ERP system
Understanding of fulfillment and ?order-to-cash? cycle as it functions in an ERP system
Bachelor?s or Associates degree preferred
International (Import, Export, Distribution) experience preferred

Required Skills:

Outstanding written and verbal communication skills useful in all levels of an organization, especially across cultural boundaries
Strong ability to positively, professionally and effectively communicate and coordinate with all levels of internal and external customers (Sales, Logistics/Supply Chain, Finance/Credit, Customer Service, resellers, distributors, vendors, potential customers, etc.)
Highly-developed attention to detail, accuracy and efficiency
Possesses and maintains a positive, solutions-focused attitude with a sense of urgency
Requires Intermediate to advanced typing/data entry skills
Intermediate experience with the Microsoft Office Suite (Word, Outlook, Excel, etc.)
A bias towards action and an ability to "self-manage", multitasking and prioritizing work as necessary
Excellent time management skills and ability to successfully work to a deadline
Bilingual preferred (Spanish or Mandarin/Chinese ideal)
Ability to work extended hours as needed
Business Objects (BOBJ) experience a plus