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2 Comments

Kristin D.
on January 11, 2019 at 6:35 pm

I loved hearing about the different Disney Cast Members that everyone loves in this episode. My family went to Disney World this past Labor Day weekend 2018. It was the first Disney trip for my 3 year old son, who was 2 at the time and the second trip for my 14 year old step-daughter. There were 4 different cast members who really impressed me during our trip and unfortunately I never got their names. Two were photopass photographers who took their time with my grumpy toddler in order to get at least one picture of him not in tears or just not looking. He had a major meltdown when we met Jake the Pirate even though he was excited to meet Jake while we stood in line. Toddlers, go figure….But they were giving him stickers, blowing bubbles all around, dancing, telling him “secrets” and really anything to make him happy. The other photopass photographer was so incredibly sweet and patient and refused to let us go until she got him smiling for a photo in front of Cinderella’s Castle. Another cast member was an older gentleman working in Momento Mori. A quick storm had come up and we ran in there to avoid the rain and to get those awesome pictures made where they turn you in to a ghost (They are so freaking cool by the way). My son was being grumpy and not listening, you know typical toddler again, and this cast member stopped and told my son stories and gave him stickers and a small box to keep them in. He really made my son feel like he was special, and he gave my husband and I a much needed few minutes to get our patience back. The last cast member went out of her way to help me track down these Disney Park Cars that are the size of hotwheels and represent the different Disney characters. My son is obsessed with cars and we found a Peter Pan one that he loved. So I wanted to try and get him the ones of the Fab 5. She spent a good 15 minutes of her time without a second thought or a brush off, finding out which other stores in the park sold them. Only certain stores had them. I have never been anywhere else where you get any type of customer service like that. They treat you like family, are never rude to you and always go above and beyond to make sure that your family is having that magical getaway. No other business teaches or trains their employees to do that. They make you feel like your family is special and they do that to everyone they encounter. For that family who has been saving for years to take a trip there and may not get the chance to do it again, it makes it all that much more magical in my opinion. It’s one of the many, many reasons I love going there.

WOW! This is such a great story! We really agree with the that feeling of family that you get (and got) during all your interactions! BTW, those character cars are really nice! We’ve seen them around in the parks and love them too!