Get Custom Price Does Not Return Price; Called From Process Order Api

(Doc ID 744809.1)

Last updated on OCTOBER 19, 2017

Applies to:

Oracle Advanced Pricing - Version 11.5.10 and laterInformation in this document applies to any platform.

Symptoms

-- Problem Statement: On 11.5.10.2 in Production: Find that when using the Process Order API to update an existing order line with a new manual modifier, when the price list line is using a formula which uses the GET_CUSTOM_PRICE function does not return the list price but zero, if the user goes into the sales order form and actions price order, the correct price list is returned

EXPECTED BEHAVIOR Expect the api to populate the line with the correct list price

-- Steps To Reproduce: The issue can be reproduced at will with the following steps: 1. Run the code which calls the API

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a Million Knowledge Articles and hundreds of Community platforms