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What the Code 39 Error IsCD-ROM/DVD Drive Cannot Start. (Code 39)
Code 39 is an error specific to the device manager. It is directly associated to drivers and errors that have occurred within them. Drivers are the small pieces of software that your hardware devices use to function. Each hardware device has it's own unique driver, developed by the hardware manufacturer, that contains the instructions allowing the hardware device to cooperate with other hardware devices and communicate with the operating system. Drivers are essential to the normal operation of any computer as they bridge the gap between hardware software.
Code 39 errors are amongst a wide array of device manager errors that all point to the same problem: the driver. It is not uncommon for drivers to become corrupted and produce errors during normal operation. Drivers are accessed constantly for every operation that a hardware device performs. Because of this, there are thousands of opportunities for errors during a single session of Windows. Because of this high rate of failure opportunity, many users have experienced Code 39 errors as well as many other device manager errors.manually fixing Code 39 errors. Updating to the most current driver will replace the corrupted file with a new, better driver. Updating the driver will not only correct Code 39 errors but it will also introduce greater speed, performance, stability and compatibility. Driver updates are changes that the developer made to the original driver in the interest of all-round improvement. Driver updates often correct many other errors that are related to device incompatibitlity.To learn how to fix Code 39 errors manually, read this guide. The guide will provide steps for manually finding, downloading and installing the most current driver avaiable for your hardware devices. However, it is generally MUCH easier, safer and more reliable to use an automated tool. We've discussed using an automated tool to fix Code 39 errors below.DriverUpdate.DriverUpdate is an easy-to-use tool that scans your unique hardware configuration for any device driver problems. Drivers that are out of date, missing, misconfigured or corrupt can easily be re-installed automatically by the program. The benefits of this program are endless. Most users not only have error messages fixed, but also will see a performance improvement since all of their system drivers can be updated! ( click here to download DriverUpdate ) RECOMMENDED

Important: Device Manager error codes are exclusive to Device Manager. If you see the Code 28 error elsewhere in Windows, chances are it's a system error code which you should not troubleshoot as a Device Manager issue.
Cause of the Code 28 Error
A Code 28 error is caused by a missing driver for that particular piece of hardware.
There are any number of reasons that a driver might not be installed
for a device but your troubleshooting of the problem will be the same no
matter the root cause.
Error Code 28 Troubleshooting

Restart your computer if you haven't done so already.

There is always the slim chance that the Code 28 error you're seeing
in Device Manager was caused by a fluke with Device Manager or in your BIOS. If that's the case, a reboot might fix the Code 28.

Did you install a device or make a change in Device Manager just
before you noticed the Code 28? If so, it's very possible that the
change you made caused the Code 28 error.

Undo the change, restart your PC, and then check again for the Code 28 error.

Update the drivers for the device.
Installing the latest manufacturer supplied drivers for a device with
the Code 28 error is the most likely solution to the problem.

Important: Make sure you install the drivers for the correct
operating system. For example, if you're using Windows 7 32-bit, install
the drivers designed for that specific version of Windows. Many Code 28
errors are caused by attempting to install the wrong drivers for a
device.

Note: I do know that certain service packs for Windows Vista
and Windows 2000 have contained specific fixes for some instances of the
Code 28 error in Device Manager.

Replace the hardware. As a last resort, you may need to replace the hardware that has the Code 28 error.

It's also possible that the device is not compatible with this version of Windows. You can check the Windows HCL to be sure.

Note: If you still think there is still a software/operating system component to this Code 28 error, you could try a repair install of Windows. If that doesn't work, try a clean install of Windows. I don't recommend doing either of those more drastic options before you try replacing the hardware, but you may have to if you're out of other options.

Please let me know if you've fixed a Code 28 error using a method that I don't have above. I'd like to keep this page as updated as possible.

Cause of the Code 28 Error
A Code 28 error is caused by a missing driver for that particular piece of hardware. There are any number of reasons that a driver might not be installed for a device but your troubleshooting of the problem will be the same no matter the root cause.
Resolution

Restart your computer if you haven't done so already.

There is always the slim chance that the Code 28 error you're seeing in Device Manager was caused by a fluke with Device Manager or in your BIOS. If that's the case, a reboot might fix the Code 28.

Did you install a device or make a change in Device Manager just before you noticed the Code 28? If so, it's very possible that the change you made caused the Code 28 error.

Undo the change, restart your PC, and then check again for the Code 28 error.

Depending on the changes you made, some solutions might include:

Remove or reconfigure the newly installed device.

Roll back the driver to the version prior to your update.

Use System Restore to undo recent Device Manager changes.

Update the drivers for the device. Installing the latest manufacturer supplied drivers for a device with the Code 28 error is the most likely solution to the problem.

Important: Make sure you install the drivers for the correct operating system. For example, if you're using Windows 7 32-bit, install the drivers designed for that specific version of Windows. Many Code 28 errors are caused by attempting to install the wrong drivers for a device.

Install the latest Windows service pack. Microsoft regularly releases service packs and other patches for their operating systems, one of which may contain a fix for the cause of the Code 28 error.

Note: I do know that certain service packs for Windows Vista and Windows 2000 have contained specific fixes for some instances of the Code 28 error in Device Manager.

Replace the hardware. As a last resort, you may need to replace the hardware that has the Code 28 error.

It's also possible that the device is not compatible with this version of Windows. You can check the Windows HCL to be sure.

Note: If you still think there is still a software/operating system component to this Code 28 error, you could try a repair install of Windows. If that doesn't work, try a clean install of Windows. I don't recommend doing either of those more drastic options before you try replacing the hardware, but you may have to if you're out of other options.

Please let me know if you've fixed a Code 28 error using a method that I don't have above. I'd like to keep this page as updated as possible.
Applies To
The Code 28 error could apply to any hardware device in Device Manager but most Code 28 errors seem to affect USB devices and sound cards.
Any of Microsoft's operating systems could experience a Code 28 Device Manager error including Windows 7, Windows Vista, Windows XP, and more.
Still Having Code 28 Issues in Device Manager?
Let a community of computer support enthusiasts help out! Post the details of your problem in the PC Support Forum. Be sure to let us know that the exact error you're receiving is the Code 28 error in Device Manager. Also, please let us know what steps, if any, you've already taken to try to fix the problem.

----------------------------------------------let me know if this helps--------------------------------------------