Email Support

Questions regarding the Harmony software, Wi‑Fi connectivity, and controlling devices or fixing Activities may require several email interactions to troubleshoot and may be best resolved through our telephone support.

Warranty period for Logitech Harmony certified products

North America — 90 days limited hardware warranty. Phone and email support is available on a pay-per-incident basis.Note: Logitech Harmony does not officially sell, nor support refurbished products in Europe or Asia Pacific.

Are you a developer?

Developers

Are you a developer that's interested in our API to enable Harmony Activity control inside your product? Visit our Harmony API page to learn more about integration opportunities.

Manufacturers

Are you a manufacturer of IR controllable devices and would like to add your products or IR codes to our database? Email our data integration team with more information. Please note that Harmony remote or technical support must use one of the above phone or email contact options and will not be responded to by our data integration team.

Thank you

Explaining what you're looking for helps us improve our site. This is not a support form.Visit our contact us page if you'd like to contact a support specialist.

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Thank you for being a Harmony customer

Thank you

We appreciate your help

We're constantly improving our database. The more information you provide, the more likely we will be able to fix the issue.

This is not a support form. Visit our contact us page if you'd like to contact a support specialist.

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Our Activity troubleshooter can fix most problems

We recommend visiting our Harmony Activity troubleshooter to help narrow down the specific problem and find instructions on how to correct it. Device not turning on? Switching to the wrong input? We can help.