Rated 3 out of
5 by
PaulAS from
Buyer's ClubI was happy with the free shipping on my first order. However, I was led to believe the free shipping would apply to all purchases for the next year. I was wrong and obviously a little disappointed.

Date published: 2018-02-23

Rated 4 out of
5 by
ucr8u from
Worthwhile last yearYou get the coupons to pay for the membership fee and it gets you free shipping once. So, if you think you'll make 2 purchases, it is worth it I believe.

Date published: 2018-01-09

Rated 3 out of
5 by
Bill86 from
Serves the purpose for book storage.One side of the bookcase not in complete vertical alignment. As a result I can't get the holes in the mantel to fit into the four pegs on the top of the sides. It is just resting on the pegs at this time and not holding the sides in place.

Date published: 2017-12-22

Rated 5 out of
5 by
KathyCM from
Stair Tread SolutionI bought three sets of these stair treads, and they look great and work well. No one has fear of sliding down the stairs, and the treads are machine washable!

Date published: 2017-10-23

Rated 1 out of
5 by
belsey from
Buyer's ClubI will be cancelling this Buyer's Club. I did not understand exactly what it was and the explanation was sketchy at best.

Date published: 2017-07-09

Rated 5 out of
5 by
Marywop from
Great lookingI just love these shades! In fact I just purchased 3 more. They were easy to install, look great and does a fantastic job blocking the sun!

Date published: 2017-06-28

Rated 5 out of
5 by
onthelookout from
Wooden walkwayWe needed something to make a walkway from garden to back steps that could be used in any weather. Area is under trees and no grass grows in the shade. Couldn't unpack and put it down because it was raining for a week. Looks like it should be exactly what we wanted and it looks great!!
Your were the only place we could find the walkway with the curved pieces.

Date published: 2017-05-11

Rated 3 out of
5 by
newtoyou from
ProblemsAlthough I like this product, I was very disappointed that when it arrived the door would not close properly on it. it leaves a big gap at the top. The only reason that I didn't return it was due to it's size and bulk - too much trouble - otherwise I would have. It also did not contain any instructions as to where specific jewelry went, i.e. pins. I had to figure that out by looking at the ad and by trial and error. I wish I could be more positive about this item, however I have to be honest.

Is this one of those clubs that you get charged for every month on your credit card bill for eternity?

Asked by: Just another sucker

This is a one time charge.

Answered by: Team Improvements IMPS

Date published: 2018-03-15

what items are excluded from the promo

Asked by: Macey

Thank you for your question. Buyer's Club&quot; symbol Buyers Club shown in the catalog or in our Club Specials category. Everything else is excluded.

Answered by: Team Improvements IMPS

Date published: 2017-11-18

I am interested in purchasing the Dover Craft desk and &nbsp;looking to use the Buyer program option. What will my shipping cost be since it is a heavy item. And will I get an additional 10% off of cost? &nbsp;My zip code is 34787 in Florida&nbsp;

Asked by: Paddoda

Hello, the Buyer's Club option offers free Standard Shipping and Handling and 10% off of items marked with the &quot;BC&quot; logo. Thank you!

Answered by: Team Improvements IMPS

Date published: 2017-10-23

Buyer's Club

I joined 1-15-2016 for $30 but have yet to receive any $15 discount coupons to use on an order from you. Where can I get these? Thanks,Nora

Asked by: noralee

Hello noralee,
Thank you for your feedback concerning your Buyers Club coupons. They should have arrived in an envelope with your order detailing your membership information. I apologize you did not receive yours, please contact our Customer Service at 800-642-2112 and we will be happy to further assist you.
IMPS PS

Answered by: ProductSpecialist

Date published: 2018-02-06

Buyers Club

A month or so ago I purchased a piece of furniture by phone through your catalog. During that call I joined your buyers club but i did not register for an online account. I just registered online and I wondered how I can use my buyers club benefits online.

Asked by: Bebedo

Call the Customer Service at 800-634-9484 explain your situation I'm sure they can help you.