Holiday Inn Swindon
3-star hotelThis property participates in our Preferred Properties Program. Preferred Properties offer excellent service and quality in relation to the best available rates. We highly recommend this property based on this, and on feedback received from previous guests.

Lovely location, very quiet, rooms easy to access. Nice bar and lounge. Liked the iron /press in the room.

Ruth,
United Kingdom

Even though there was a booking error, the Front office manager was as good as can be and tried his very best to help us. On check out he reduced our bill by 50%. Under the circumstances we couldn't have asked for more.

Patrick,
United Kingdom

Ideal location for me.

Peter,
Spain

Really friendly and helpful staff
Great to have a pool & jacuzzi on site
Lots of free parking
Good location for Swindon town
Nice comfy room

Lynsey,
United Kingdom

The staff were very friendly, and very helpful

Richard,
United Kingdom

Staff are very polite, helpful, and friendly.

Zoe,
United Kingdom

Nice quiet location while having all the amenities close at hand

Joanna,
United Kingdom

Good value, restaurant meal was excellent and service very good. Pleasant room, nice choice of pillows. We slept well which is always a plus !!!

Kevin,
United Kingdom

Ideally located just minutes from junction 15 of the M4, this modern hotel offers a range of convenient amenities for professionals and leisure travelers alike.

This modern extensively refurbished hotel gives you easy access to the cities of Bath, Bristol and Oxford, making it a perfect base for all your leisure, business and conference needs. The on site facilities include the contemporary style British cuisine offered at the Traders Restaurant, and a relaxing lounge bar with garden terrace. There is also complimentary use of the Spirit Leisure Club with gym, indoor pool, jacuzzi, sauna and solarium.

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Matthew

Place looked tired but this is probably due to it being refurbed whilst I was staying

Helpfulness of staff

August 1, 2015

Peter

United Kingdom

7.5

Good

• Leisure trip

• Couple

• Double Room with Sofa Bed

• Stayed 1 night

Friendly staff

July 21, 2015

Ruth

United Kingdom

7.5

Good

• Business trip

• Solo traveler

• Double Room

• Stayed 4 nights

restaurant service very slow, wasn't delighted with food (unpeeled apples In a crumble?) and had to pay for wifi -free in most places now! Fortunately, mobile signal good. Bathroom tiny, a squash to get into the shower, no rails/hooks for towels and no caddy for soap so had to leave it on the floor

Lovely location, very quiet, rooms easy to access. Nice bar and lounge. Liked the iron /press in the room.

July 20, 2015

Anonymous

United Kingdom

6.7

Pleasant

• Leisure trip

• Couple

• Standard Double or Twin Room

• Stayed 2 nights

Room and general facilities looking rather 'tired' though we noted a refurbishment programme appeared to be under way. Prices in restaurant high.

Excellent staff, particularly the reception supervisor and her assistant 'Mel' who were very helpful indeed.

July 14, 2015

Patrick

United Kingdom

5

Fair

• Leisure trip

• Couple

• Double Room

• Stayed 1 night

A booking error put us as a couple in a single room with a shower rather than a double room with a bath that we had booked. We chose the hotel because it had a pool, but it was closed due to a defect. This being a Saturday, there was a wedding reception going on and there was nowhere in the hotel for us to have a quiet drink in a bar. The breakfast was very poor. There were not enough staff and they could not cope with the number of people. Tables were not cleared after people left. Chaos. Couldn't find Coffee. everything had run out. One of the worst hotels that we have visited.

Even though there was a booking error, the Front office manager was as good as can be and tried his very best to help us. On check out he reduced our bill by 50%. Under the circumstances we couldn't have asked for more.

July 14, 2015

Anonymous

United Kingdom

9.2

Wonderful

• Couple

• Standard Double or Twin Room

• Stayed 1 night

Nothing

The staff at breakfast were excellent. 2 of our party had done the 100k race to the stones and the staff really looked after them

July 14, 2015

Peter

Spain

5

Fair

• Leisure trip

• Solo traveler

• Executive Room

• Stayed 1 night

for £122 inc breakfast it is not good value. The hotel I stayed in last week in Norfolk through Booking.com was fabulous in comparison and half the price. The room was so tired and dated.

Ideal location for me.

July 7, 2015

Anonymous

United Kingdom

6.7

Pleasant

• Business trip

• Couple

• Double Room with Sofa Bed

• Stayed 1 night

Charging £15 for a bland, overcooked breakfast is absolutely disgraceful and it is totally out of order, out of proportion. Any other commercial premises that provide decent breakfast would not charge such amount. The staff dealt with our complaint well and we don't blame them for the price set but let us say to the management that we will not be staying at Holiday Inn in the future because charging £15 per person for a below-par breakfast is simply ridiculous.

The hotel was accessible, sufficiently clean and comfortable, and staff were also approachable. Things were all in place.

July 7, 2015

Lynsey

United Kingdom

8.3

Very good

• Leisure trip

• Group of friends

• Twin Room

• Stayed 1 night

Room is a little old fashioned
The bathroom wasn't as clean as it should be
Swimming pool changing rooms need a revamp. Dirty feeling due to age I think
On site restaurant was a joke. Not very good food and our hot desserts turned up cold. The staff were apologetic and the desserts were then free by way of an apology so that was great in terms of good service

Really friendly and helpful staff
Great to have a pool & jacuzzi on site
Lots of free parking
Good location for Swindon town
Nice comfy room

July 5, 2015

Satisfied

United Kingdom

8.8

Excellent

• Couple

• Double Room

• Stayed 2 nights

Having to cross the very busy road (on foot) to access the country park!

We liked the comfortable bed, the excellent air conditioning and the effective black out curtains enabling a good night's sleep. Being able to eat 'al fresco' at any time of the day was also relaxing, as was the opportunity to swim in the hotel pool and walk in the idyllic Coate Water Country Park just opposite the hotel. The staff were also exceptionally helpful.

June 30, 2015

Richard

United Kingdom

10

Exceptional

• Leisure trip

• Couple

• Double Room

• Stayed 1 night

The staff were very friendly, and very helpful

June 30, 2015

Zoe

United Kingdom

7.5

Good

• Leisure trip

• Family

• Double Room with Sofa Bed

• Stayed 1 night

Breakfast cost £14.99 per person and had a good selection but I've had far better at many places.
My son was also up being sick most of the night after eating dinner, but this might not have been from the food there.

Staff are very polite, helpful, and friendly.

June 30, 2015

Joanna

United Kingdom

10

Exceptional

• Leisure trip

• Family

• Family Room (2 Adults + 2 Children)

• Stayed 1 night

Kept awake by children next door throughout the night as walls are very thin. Could even hear them using the toilet !

Nice quiet location while having all the amenities close at hand

June 28, 2015

Kevin

United Kingdom

10

Exceptional

• Leisure trip

• Couple

• Double Room

• Stayed 1 night

Smallish bathroom

Good value, restaurant meal was excellent and service very good. Pleasant room, nice choice of pillows. We slept well which is always a plus !!!

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