Ev kuralları

Check-in instructions:

For key collection, you simply need to pass by our office on the Shiekh Zayed road. This office is on the way from the airport to the apartment, so you wouldn’t have to go out of your way. You can actually just ask the cab driver to wait for you as key collection usually doesn’t take more than 5 - 10 minutes.

Just make sure you print out your AirBnB confirmation plus the separate email that we sent you to make the check-in as swift as possible. Oh and we also need to take a copy of your passport on arrival for our mutual protection.

You can come to the office at any time, but we can only guarantee that keys will be available from 3:00 PM onwards. We can be flexible at times so don’t hesitate to come to our office and check if we can give you an early check-in. If we can’t offer an early check-in you can leave your luggage in the office and enjoy Dubai in the meantime.

Chargeable Extras:

We offer additional facilities such as a baby cot, high chair and a stroller. These are available at an additional fee payable upon arrival.

Security Deposit:

On arrival to the office, we take a security deposit as an insurance for the both the apartment and the keys. You have two options for the security deposit:
A. Refundable Breakage deposit of 3000 AED (credit card pre-authorization)
B. Non-refundable breakage waiver fee of 300 AED (cash fee)
Full details on the security deposit will be discussed with you on your arrival.

The apartment itself is very well presented and was ideal for my guests and myself. It has private parking as well, just make sure you don't park outside the front entrance over night or you will end up with a parking ticket!
The fridge/freezer had an ice-make which didn't work which was disappointing as it meant we had to continually buy and bring back ice from petrol stations etc. Due to the location of this apartment there is nothing within walking distance! No shops or cafes so bear that in mind also the new metro station which although being in direct sight of the front entrance of the apartment is not easy to get to!

My main concern was that one the first night on arrival to the apartment at around 4am I decided to sit out on the large balcony and relax with a coffee until I was rudely disturbed by the apartment's security guards whom accused me of having a party! Seems a few of the apartment's neighbours are a bit over zealous so bear that in mind!

Great location - right next to metro, 24 hr supermarket 20 meters away. My Stay staff responded well to our needs. Apartment itself was very nice. Lots of treats on arrival (cereal, crisps, soft drinks). Would stay there again, which is the highest compliment you can give somewhere.