Welcome!

Affinity Development Group (ADG) specializes in developing affinity and Customer Relationship Management programs for clients with established brands and customer bases. It’s our goal at ADG to create and nurture customer relationships through strategic products and services that are both relevant and valuable to a company’s specific audience.

ADG also offers business management, technology services, strategy and planning, outsourced business operations, including a state-of-the-art call center for both established corporations and start up companies. Our proven and innovative programs and processes have yielded successful results for industry-leading companies, including Costco, Ford, AGPA, Prudential, Aetna, and Petersen Publishing.

We help establish life-long relationships by maximizing the Customer Lifetime Value by focusing on the customer, not only the products and processes. ADG also offers business management, technology services, strategy and planning, outsourced business operations, including a state-of-the-art call center for both established corporations and start up companies.

Primary Services

Here are our core competencies we can provide for your business.

Business Development

Customer Relationship Management

Business Management

Creative Services & Web Development

What We Do

We help establish life-long relationships by maximizing the Customer Lifetime Value by focusing on the customer, not only the products and processes.

Our services include:

Program assessment

Strategic planning

Member and customer services

Business process and workflow development

Creative, copy and design services

Product Fulfillment

Acquisition, renewal and retention

Identifying and securing program “benefits” such as insurance, auto buying, finance, retailer, and manufacturer discounts