Photoshop CC

After trying to fix my issue for a month i decided to call your customer support, with no luck for two hours they tried to crash my computer and now im looking to cancel my membership i have asked several times to speak to someone higher up and have gotten no where, thanks for treating a loyal customer of 3 years this way. I will be looking else where now to fix my problem and to get a new Photoshop program
without adobe cloud.