Unsolicited, unwanted advertising e-mail, commonly known as 'spam', has
become a big problem. It's reached such proportions that most e-mail
services and Internet Service Providers (ISPs) have put some sort of
blocking or filtering system in place or begun relying on blacklists to
tell the good guys from the bad.

If you suspect that you are not receiving the
emails you have requested from the Bengies, you may need to add us to your
"whitelist" or "approved senders list."

The first thing you
should do no matter what e-mail system
you're using is add the addresses:
"TheVoice@Bengies.com" and "thevoice-request@bengies.com"
to
your address book.

Please look at the following tips and adjust
your email client to insure that you don't miss your weekly email of "The
Voice."

To find instructions for your e-mail provider or
software, scroll down or use the menu on the left.

If you're using Verizon for e-mail, you can ensure that
valued e-mail is delivered to your Inbox by adding the "From" address to
your Safe List. Here's how:

Go to your Verizon Inbox.

Click Options.

Select the Block Senders tab (near the top of the
screen).

On the Block Senders screen, you'll see both a "Block Sender List" and
a "Safe List". In the space where it says, "Enter e-mail address or sub
domain to always accept even if the domain is blocked", enter the address
in the "From" line of the most recent e-mail from the sender you want to
whitelist.

If you're using Google's gmail for e-mail, you can
ensure that valued e-mail is delivered to your Inbox by either adding the
sending address to your Contacts list or by marking any incorrectly filed
e-mail as "Not Spam". Here's how:

Open the latest issue of the e-mail you want to whitelist.

Click the More Options link. It's on the title line
of the e-mail, over on the right, next to the date. (If you see "Hide
Options" instead, then you already have the extra options visible and can
just skip this step.)

When the extra options are visible (just below the subject line),
click the Add sender to contacts list link.

Alternatively, you can just send an e-mail to
the "From" address, and that will add the address to your Contacts list
automatically.

Open the latest issue of the e-mail you want to whitelist.

Click the Reply link (it's at the bottom of the
e-mail, on the left).

A new email window opens with an address pre-filled in the "Send To"
box.

Click Send Now (it's in the top right corner).

Even if the e-mail you send doesn't get
through (for whatever reason), the act of sending it does the job of putting
the address into your Contacts list--and that's what counts.

If one of your valued e-mails has been filtered into
the Spam folder, you can prevent that ever happening again for that
particular "From" address:

Click on the Spam link to open
your Spam folder.

Click on the wrongly filtered e-mail to open it.

Click the Not Spam button at the
top of the e-mail (right next to "Delete Forever").

If you're using Spam Assassin to filter your incoming
e-mail, you can exempt valued e-mail from the filtering process by adding
the "From" address to the Whitelist in your User Preferences. Here's how:

If you're using Mailblocks to filter your incoming
e-mail, you can exempt valued e-mail from the filtering process by adding
the "From" address to your "Accept Mail From" list of addresses. Here's how:

In Mailblocks, click the Addresses tab.

Select New.

Enter the address in the "From" line of the most recent e-mail from
the sender you want to whitelist .

In the Receiving Options, select Accept Mail From
This Address.

In the Other Options, make sure Display in People
Picker is not selected.

If you're using Oddpost to filter your incoming e-mail,
you can exempt valued e-mail from the filtering process by marking it as
"Not Spam"--but only if it has been incorrectly identified as spam in the
first place. Here's what to do:

Find any e-mail from the sender you want to whitelist that's in your
Probably Spam folder.

If after adjusting your email client's settings,
you still aren't receiving your Bengies emails, please contact the customer service people or the postmaster
at the company that provides your e-mail or Internet connection (your ISP).
Explain to them what subscriptions are e-mail that you asked for (or
paid for) and value. Ask them if they can white-list the sender.
(Unfortunately, some e-mail systems don't allow white-listing.) If they do
white-list, they'll probably ask you for some information about the
publisher. Here's what to tell them:

Sending Address: If your ISP asks for the "sender" or
"from" address, give them the address in the "From" line of the most
recent e-mail from the sender you want to whitelist.

Domain: If your ISP needs to know the domain the
publisher is mailing from, try forwarding them an e-mail from the
publisher. The domain is in the "header" of every e-mail. If that doesn't
work, you'll have to contact the publisher to ask them what domain they're
sending from. There might be more than one, especially if you have
multiple subscriptions.