Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

**Job Specific Competencies:**

**IT ENVIRONMENT - Extensive Experience**

+ Knowledge of an organization's IT purposes, activities and standards; ability to create an effective IT environment for business operations.

**Requirements Analysis - Subject Matter Expertise**

+ Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.

**Workflow Analysis - Subject Matter Expertise**

+ Knowledge of and ability to manage IT work activities, processes and progress within a system to improve organizational efficiency and effectiveness.

**Business Assessment - Subject Matter Expertise**

+ Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.

**Business Process Modeling - Extensive Experience**

+ Knowledge of the activities, tasks, deliverables and techniques for documenting current business processes; ability to identify problems, opportunities, and re-engineering processes for improvement.

**IT Project Management - Working Experience**

+ Knowledge of and the ability to plan, organize, monitor and control IT projects ensuring the utilization of technical resources to better achieve project objectives.

+ Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.

**Customer Focus - Extensive Experience**

+ Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.

**Position Overview:**

This position is within the Midland _Enterprise!_ Software Conversion and Consulting group. This group is based out of Little Rock, Arkansas, but has staff in other PNC locations (including Overland Park and Atlanta). As a Business Systems Analyst Consultant, you will play a supporting role in the implementation of Midland's suite of applications, with primary focus on the _Enterprise!_ loan servicing platform for external clients. Preferred experience includes gathering business requirements, loan servicing industry knowledge, and software implementation. The incumbent can be located in Little Rock, AR or Overland Park, KS.