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Last Modified

Jan 17, 2017

Products (1)

Cisco Email Encryption

Known Affected Releases

4.2.0-200

Description (partial)

Symptom:
Timestamps are displaying in the wrong timezone.
Conditions:
Assuming customer is using email client instead of sending securemail directly from webpage https://res.cisco.com
System Administration > Time Zone: Localized Time Zone is set at the ESA
System Administration > Time Settings: The ESA is configured for NTP update
>>You would need to get the timezone from the message header of the email that is sent.
Then store the most commonly used timezone for that user on the CRES user profile.