When it comes to selling or letting your property we understand that not everyone requires an aggressive marketing campaign, and so we listen carefully to each clients individual requirements. Some may want a high profile advertising campaign, other may prefer a less obtrusive approach and that is where our local expertise comes into it's own, because we have been in the borough of Redbridge a long time we have built up an enviable network of contacts- people who over the years have bought and l Read full description...et through us. We are independently owned and our reputation is our business! which is why our clients return to us.
We advertise on the major property portals, including Rightmove and Zoopla. Our high profile refurbished office is in a prominent location on the High Street, with a bright well lit window display, and is open six days a week. All our property details have informative descriptions with high resolution professionally taken photographs and floor plans to ensure your property is given the best possible presentation.
Our biggest asset is our staff, like all businesses we depend on the quality, integrity and professionalism of our staff, all of whom have many years experience in residential sales, lettings, property management. We all live locally, and as a result have a wealth of local knowledge on schools, transport, and the local neighbourhood, we maintain the highest possible standards our clients would expect. All our team are dedicated, hard working people that are financially rewarded, but equally as important enjoy what they do negotiating transactions for the mutual benefit of seller/landlord or buyer/tenant.
Whether selling or letting your home, we will make every effort to achieve the best result for you, and in so doing are happy to abide by the professional codes of the property ombudsman scheme.
Most estate agents appear the same, but very few can match our experience, expertise & professionalism, together with our extensive marketing, judge for yourself contact us today.

Mr Bradley , He done excellent job he is so professional & precticle with his work. We r very happy for him & he done very very good job from Bigining to End in our case . Well done ðŸ‘ðŸ‘
Many thanks... read full review

This is our first time working with The Orange Square team and we could not ask for a better service. They guided us perfectly when it came to renting out our property.
We love the personal service they offer and could not recommend them highly enough.
Toe the entire Orange Square team, we want to say, keep up the good work guys!... read full review

Highly recommend Orange Square. All the staff are really very helpful. I have had consistently received excellent service for every time I have moved home. I do not think about any other estate agents as I feel they are the best taking care of their tenants whenever needed.... read full review

Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: e6

Lettings (as a Tenant)
Postcode: e6

1people found this helpful

* Cowboys and crooks square is the only sufficient name for this weak, insulting bully board "company". They have a lot to answer for and anyone having had issues with these complete hooligan "agents" get your self down to CA where you'll find a huge case being built against them. They will be happy to help in anyway they can.
Apart from blatant rudeness, putting the phone down when they do not know an answer, telling you the person you need is in a "meeting" 24 h... read full review

I cannot speak highly enough of the service I received from Orange Square both acting as letting agents and recently managing the sale of a property in London. Being based over seas - I needed a reliable agent I could trust and I found that Orange Square surpassed my expectations. They went above and beyond what I would expect from an agent which is very refreshing especially as I have dealt with other agents in the past who's service was very lacking and unorganised. Thank you O.S!... read full review

Comment on agent fees

Exceptional value the service I received was excellent, I have paid other agents in the past higher fees and not received a fraction of the service I received from Orange Square.

Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: IG1

Lettings (as a Landlord)
Postcode: IG1

1people found this helpful

These people are cowboys! They do not belong to any ombudsman and are money making crooks! They do not use professional people as tenants this is a lie. They don't give you any references of the tenant and assured me the tenant would pay based on his accountant reference (who they would not give me the details of who clearly needs reporting). I wish I had taken note of the reviews before mine. The tenant paid one month and told me he couldnt afford to pay... surely his accountant would know he w... read full review

What agent could do to change your mind?

Thieves and liar

Attached Files

Comment on agent fees

We're really sorry to hear about your experience and would like the opportunity to look into this. Please can you email the details and property details so we can investigate. Customer service is important to us and we are not happy to hear about the service you received. We look forward to hearing from you. Kind regards Orange Square ...

Really pleased with the professional way lettings are handled by James at Orange Square. Every thing appears to be very professional from our point of view, the tenants so far have not caused us any problems.... read full review

I have been using Orange Square since 2011.This agent provise a very good service good communication, pays on time,find good tenants and if something goes wrong with my property they would notifies me immediately.
l am lucky to have them managing my property. I can reccomend Orange Square to any one.... read full review

At times both Shubhi and Ibrar have aided me with regard to problems that I have had arising from my letting of the property through Orange Square beyond their \'job descriptions\' and as quickly as possible.
Mr. Rashid telephoned me to ask if he could forward this form by email for my perusal.
My completion of this form does not oblige me in any way directly or through interception.... read full review

I found James extremely helpful and was prepared to take time to listen to my concerns and helped me resolve them. They made my letting my property extremely easy during a very stressful time and was always at the end of the phone whenever I called with a query, and always called me back when they said they would. Since moving into my property they have been very quick in dealing with any problems that have occurred. Will definitely recommend this company to any of my family and friends.... read full review

I have been using Orange Square as the management agents for the property I let for close to ten years. In this time, I am very happy to say that I have found the team to be efficient, courteous and effective. I receive my rent promptly and any tenant issues are resolved in a timely fashion. I believe that the commission they charge is fair and in line, if not below, current market rates. I have been lucky enough to meet the management team personally, and must say that their professionalism is ... read full review

Excellent. Couldnt have gone with a better estate agents, I was in desperate need of a property as my tenency agreement was ending, I had a call from james and he got me a flat to view which is where i am currently living now which took of all pressure and moved in withing the deadline of my previous address. Very helpful estate agents, Would highly recomend.... read full review

We have been with them since 2009. Very helpful. They try to solve the problem as soon as possible. Most importantly hassle free renewal. Want to stay with them years after years.. I always recommend them to my friends.... read full review

I\'m happy i find one agency that get jntrested about my,and to find exactly what i needed i a few days,compare to others where i wait one mounth or more and they don\'t find. I will recomand Orange Square to everyone who is looking for a house,the know what they doing!... read full review

Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:

Lettings (Prospective customer)
Postcode:

0people found this helpful

I had to rent a one bedroom flat in illford and I visited there office in illford. one of the lady working there took us to view the property and she told about the terms nd conditions in which she clearly mentioned about the holding deposit, she told if your interested in the property, you can pay the holding deposit of £300 and in case if you pay and later u change your mind and cancel it, we wil refund the amount, and she told if you cannot move in as soon as possible, whoever moves i... read full review

Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: ig1

Lettings (Prospective customer)
Postcode: ig1

1people found this helpful

Agent is rude, aggressive and a bit of a bully. During one conversation he was shouting so loudly that my colleagues in the same room could hear him! He also lies, let\'s face it - we all know estate agents bend the truth but outright lies are not acceptable. Their prices are very high and the service they offer is appalling - I did not appreciate his sexist remark either - all in all I would say stay well clear.... read full review

When James first introduced a prospective tenant, the tenant did not meet all of MY criteria . Although James had spent considerable time in setting up the paperwork for that tenant he listened to my reasons and expectations and he set out to find a tenant that did met my demands. James has fulfilled his role as an agent far and beyond in a very professional way. I would strongly recommend him.... read full review

Disgraceful service, we were under pressure from agents to move in as soon as possible and were promised that flat would be fully refurbished. As a result on a day of move there were still contractors finishing the work, no water pressure in shower, window doesn't close, whole flat smells paint. Gas certificate was not presented before move in.
Agency were nable to provide information about which electric meter out of 4 in a hallway belongs to a property, no proper inventory has been done. ... read full review

This agent are a disgrace! They are nice to you until you move in and then don't give a monkeys as long as they get their rent. They are letting out a properties without carrying out Gas safety checks and basic maintenance is a big no! The whole building shakes everytime someone uses water or the washing machine is on. Mice everywhere and totally unacceptable. Do not use. They also do not return deposits be very aware!!... read full review

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Fees

Please note the charges listed below are the MAXIMUM fees that will be applied depending on your circumstances and the number of tenants.

TENANCY AGREEMENT

Before any tenancy begins you will sign a Tenancy Agreement setting out the landlord¿s and tenant¿s obligations. A charge of £300 is made for the preparation of the original Agreement and a further £150 for any continuation/extension Agreement(s) subsequently entered into.

Should you change tenants at any point during the tenancy you must inform us and, subject to your landlord¿s agreement (which might include the need to take up new references) we will prepare new documents for signature. Our fee for this will be £300.

SECURITY DEPOSIT

A security deposit is required equating to at least 1 and a half month¿s rent. This deposit is held by us or passed to your landlord.

TENANCY DEPOSIT PROTECTION

Your security deposit must be protected by your agent or the landlord via a government approved tenancy deposit scheme. This is to ensure that if disputes arises these will be resolved by an independent third party. Within 30 days of paying your deposit your landlord or agent is required to give you details of the scheme.

INITIAL MONIES

The Initial Money consists of:

First month¿s rent in advance
Security Deposit
Administration Fee £50 per tenant
Referencing Fee £75 per tenant
Tenancy Agreement £300
If there are any guarantors to the tenancy:

Guarantor Referencing Fee £100 per guarantor
Agreement of Guarantee £75
And if the tenant is a company:

Company Referencing Fee £175
Check-in fee

This fee is variable due to property size & location. The fee is available upon request. Once everything is ready we will hand you the keys, either at the branch or at the property check-in. If a check-in is being done, this will allow you to sign a copy of the inventory.

RENTAL PAYMENTS

All rent is payable in advance by standing order. All payments should be made 72hrs prior to your rent due date to allow for clearance. Any financial problems you may encounter should be reported to us.

If we are instructed to process your rent payments and or provide a management service