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Top 5 Lessons from Kaseya 2015 IT Operations Survey

1.
‘iv
Kasey “
Top Lessons
from Our Global Survey
of Mid—sized IT Organizations
Some IT groups are recognized as strategic business partners while others
are still seen as a utility. To find out why, let’s look at some results, insights,
and five important lessons learned from our survey.

4.
SURVEY RESULTS LESSON 2
and I
IT groups are , , ,
0 By offloading rote, repetitive and mundane
90 /0 tasks, IT can free time focus on core projects
mere llkely to leverage that drive business strategy.
cloud services than
Reactive IT groups. U
#1 challenge
for Reactive groups is
getting IT projects done
on time, while Aligned and
Strategic groups are focused
on improving the end user
expenence.

5.
SURVEY RESULTS LESSON 3
There is no correlation - l
. art right now
between IT maturit and '
Company SlZe_ y No matter company size, consolidate disparate
Bu t IT management tools to improve IT productivity
and enable higher IT maturity.
Aligned and Strategic
IT groups are
125°/ o
more likely than
Reactive IT groups to
have had 10°/ o+ revenue
growth last year.
KEY INSIGHT
Bigger does not
equal better.
II II
Now!
Today
'I'l'il'Ii'i'I'

7.
SURVEY R ESU LTS
Aligned or Strategic
groups report they
drive IT decisions
75°/ o
more often than
Reactive groups.
70°/ o
of Reactive IT
groups see no increase
of control in 2016.
KEY INSIGHT
More mature
IT groups have
greater control.
LESSON 5
Take back control!
High maturity IT groups see themselves as
in control of their work environment — and
expect next year to be even better.

8.
Kaseya is the leading provider of cloud-based IT management software. Kaseya solutions allow Managed Service Providers (MSPs)
and F! ’ organizations to efficiently manage IT in order to drive IT service and business success. Offered as both an industry-leading cloud
solution and on-premise software, Kaseya solutions empower MSPs and mid-sized enterprises to command all of IT centrally, manage
remote and distributed environments with ease, and automate across IT management functions. Kaseya solutions are in use by more
than 10,000 customers worldwide in a wide variety of industries, including retail, manufacturing, heaithcare, education, govemment,
media, technology, ﬁnance. and more. Kaseya is privately held with a presence in over 20 oountries.
To learn more, please visit www. kiaIeya. I:om
o2o15 Kaseya Limited. All rights reserved. Kaseya and the Kaseya logo are among the trademarks or registered trademarks owned by or licensed to Kaseya Limited.
Ali other marks are the property of their reepectwe mvriers.
Get all the results.
Download the complete survey
and key findings here:
IT Operations Benchmark Survey 2015
For more information on Kaseya
products and services visit
www. kaseya. com
‘(V
Kasey °
THE IT MANAGEMENT CLOUD COMPANY"