General

10 Things You Should Know about Safaricom Digital Decoder ‘theBIGbox’

The Safaricom digital decoder, theBIGbox is a revolutionary product from Safaricom that enables you to enjoy fast Internet connectivity and has additional value of crystal clear local and international programming on digital TV.

theBigbox theBIGbox is the most advanced and futuristic box in the market with an android platform. It has the following capabilities: 3G/4G Internet browsing capabilities. Internet hotspot (Wi-Fi) creation. Free YouTube streaming via youtube.com for the first 3 months. Internet hotspot (Wi-Fi) creation.USB and SD media playback for pictures, music and videos, TV recording capabilities. Parental control for TV channels.

You can purchase theBigbox from any Safaricom Shop countywide during this offer period valid from 7th May – 4th August 2015.

It is easy to install theBIGbox if you already have an existing outdoor aerial installed. An installation guide will be given to you when you purchase theBIGbox to guide you through the initial installation.

You can enjoy the free YouTube streaming service on theBIGbox for the 3 months (7th May-4th August, 2015) by going to youtube.com

theBIGbox will have two payment plan options.

Payment

Price

Installments

Internet Bundle

Free YouTube

Easy Payment Plan

KSHS.4,999

KSHS.999 for six months

6 GB Bundle free per month for 6 months

YES

One-Off Payment

KSHS.9,999

N/A

6 GB Bundle free per month for 6 months

YES

theBigbox has The Internet bundle options below that are available on a monthly basis.

Price

Bundle

Validity

KSHS.999

6GB

30 days

KSHS.1,500

10GB

30 days

KSHS.2,000

20GB

30 days

KSHS.4,000

50GB

30 ays

you can pay your monthly subscription dialling *422# or by accessing the Safaricom bundle webpage safaricom.com/bundles on theBIGbox.

You can pay for theBIGbox using your account number found on the sticker Under theBIGbox, with a number labeled MSISDN. This is also found on the side of the packaging of theBIGbox. This is your account number to purchase bundles or content for theBIGbox.

if you exhaust your bundles before the 30 day expiry period, You can purchase other available Internet bundles by dialling *422# or by accessing the Safaricom bundles webpage safaricom.com/bundles on theBIGbox.

theBIGbox cannot permit you to sambaza the allocated Internet bundles. However, you are able to receive bundles from another Safaricom line.

You will get a notification on your TV screen and an SMS to the mobile number you used during registration of your purchase once you start running out of bundles.