Digital Realty launches new global command center

Digital Realty has announced the opening of its new ‘Global Operations Command Center in Clifton, New Jersey.

The company asserts the facility is state-of-the-art and will be equipped to optimize its customer experience by providing stability and rapid response capabilities for its customers around the world.

Digital Realty operations executive vice president Erich Sanchack says the company’s intention for the Global Operations Command Center is to ensure its customers’ success while bolstering the resiliency of their data center operations.

Digital Realty has 198 data centers around the globe, and staff at the new Operations Command Center will work to keep an eye on and manage the health and performance at these facilities with centralized network and infrastructure monitoring, product support, event management, and security.

The company is also confident the center will enable advanced communications coordination and standardization for major events and escalated threat conditions. For example, staff at the facility will receive constant updates on weather changes and other events to fully understand any potential impact on local environmental and municipal services.