Organizations facing the purchase of a microcomputer-to-mainframe
connectivity package have many issues to consider. Some problems
include: clarifying unclear criteria for purchasing communications
software; buying in a relatively new and turbulent market; considering
the differing needs of end users, database manager, and database
administrator; and considering the effect of the software on the various
categories of users. The end user, database manager, and database
administrator all have different and competing goals when it comes to
selecting connectivity software. Three steps are suggested for the
evaluation process: proper evaluation, which requires assessing all
costs, and benefits for interested parties; spending considerable energy
to share knowledge within all relevant groups; and keeping the problem
as small as possible.

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