Linux-Windows Admin Bengaluru/Bangalor

Job Description
Administer complex Unix & Windows based systems in a multi-tiered architecture generally from the operating system monitoring or application level and up. Be able to communicate issues and resolutions to a wider audience ? Ensure that issues are dealt in a timely manner ? Monitoring key aspects of critical online services via tools and proactive health checks for incident detection. ? Triaging managing and resolving or escalating incidents related to real time performance of servers network devices and applications that underpin Microsoft's key online businesses. ? Ensuring the highest levels of service availability (Site-Up) by being the technical subject matter expert (hands on the keyboard) during the most complex incidents/outages related to Microsoft's online services. ? Driving service related activities through standard processes (i.e. change management incident management). ? Providing feedback with Ops Center tools and process. ? Working with Ops center personnel service owners product groups development teams engineering vendors and others to improve key operational metrics (Quality Customer Sat etc.). ? Documenting troubleshooting guides and recovery procedures for service impacting that can be used by the Ops center resources

Senior Linux/Windows Administrators/Engineers with significant experience around SOC/NOC. Candidate will need to work in the 12 hours shift in a high pressure environment. Job responsibilities: ? Administer complex Unix & Windows based systems in a multi-tiered architecture generally from the operating system monitoring or application level and up. ? Be able to communicate issues and resolutions to a wider audience