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OfficeTime
$47 MSRP
OfficeTime, which records billable hours as you work and generates invoices and reports based on them, is a small business owner's best friend. By default, OfficeTime has excellent abilities for recording billable time as you work, calculates per-minute cost of your time as you work, and generates invoices. An added it plusit has great customization options. OfficeTime is available for Windows and Mac. Read the full review ››

Sage One
$29 MSRP
Sage One is a cloud-based business services solution aimed at micro and small business. It offers invoicing, project tracking, expense management, and more. It's got a solid interface and intuitive workflow, but its one-size-fits-all functionality limits customization and it's not a comprehensive solution for running your entire business. For example, at the time of testing it does not integrate with banking information. However, if project management is a mainstay in your business operations, Sage One is a very good choice. Users also get 5GB of online storage. Read the full review ››

Adobe FormsCentral
$0-$11.99 per month
Adobe provides a good and easy way to create some fairly user-interactive forms for your business website or social media pages, but the real value is in the business intelligence data analysis tools. Quick and easy-to-use Business Intelligence capability is integrated with form design. The BI components allow businesses to analyze data gathered from submitted forms, which can be embedded in websites, Facebook pages, Twitter, or in email campaigns. Read the full review ››

DocuSign Pro
$24.99 MSRP
DocuSign Pro moves the process of getting important documents signed completely online. Its tagging system shows the recipient what to do, and it offers a full court-accepted audit trail of the process. It's a great choice for electronic signing of documents. DocuSign Business and DocuSign Enterprise add centralized management of multiple users, corporate branding, shared document libraries, and more. Read the full review ››

Office 365
$6-$24 per user, per month
Office 365 could mark the beginning of the end for traditional, on-premise Windows server administrators. With Exchange, SharePoint, Office and the unified communications service Lync all in the cloud, managing a Windows environment has never been easier or more centralized. Integration with existing Active Directory environments is a bonus for Windows-centric SMBs. Read the full review ››

Adobe Connect
$39 MSRP
Adobe Connect is the most capable, customizable web conferencing option available. While slightly more expensive than WebEx and GoToMeeting, Connect's $10/month premium is compensated for many times over in scalability. The service offers countless ways to engage with participants. And has impressive mobile support. Read the full review ››

Gliffy
$4.95-$9.95 per user, per month
While not as full-featured as Visio, Gliffy provides a low-cost, online alternative for making diagrams. Gliffy is quick-and-easy online diagram-making tool and also has native collaboration capability. Create diagrams such as floor plans, lowcharts, organizational charts, Venn diagrams, and more. Read the full review ››

Samara Lynn has nearly twenty years experience in Information Technology; most recently as IT Director at a major New York City healthcare facility. She has a Bachelor's degree from Brooklyn College, several technology certifications, and she was a tech editor for the CRN Test Center.
With an extensive, hands-on background in deploying and managing Microsoft Windows infrastructures and networking, she was included in Black Enterprise's "20 Black Women in Tech You Need to Follow on Twitter," and received the 2013 Small Business Influencer Top 100 Champions...
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