Product Warranty Information

Copper Creek Hardware Limited Warranty

**Warranty can go direct to Copper Creek - Customer just needs their PO Number for reference**

Mechanical Warranty

Copper Creek (CCI) offers a mechanical warranty for all Copper Creek Residential hardware that covers
mechanical defects in material and workmanship. The warranty does not cover misuse, abuse, finish defects,
damage caused by poor installation or failure to read installation instructions. Copper Creek will not be held
liable for any and all indirect or incidental costs, punitive or consequential damages, arising from the sale,
abuse, or misuse of Copper Creek locksets. All warranties are to and for the original purchaser from the date
of purchase as long as the original user occupies that residence:

Copper Creek (CCI) offers a finish warranty for all Copper Creek residential hardware that covers finish
blemishes and tarnish caused by natural environmental elements including sunlight, salt air, and humidity.
The warranty does not cover damages from paints, cleaners, chemicals, scratches, abrasions, or installation
in non-residential buildings and applications. All warranties are to and for the original purchaser from the
date of purchase as long as the original user occupies that residence:

E-Series and P-Series Locksets carry a ten (10) year warranty on standard finishes, and lifetime
warranty on PVD finish.M-Series Locksets carry a five (5) year finish warranty.

Additional Warranty Terms, Conditions, and Claims

The purchaser of Copper Creek Hardware agrees to the following additional terms and conditions:

Copper Creek (CCI) makes no other warranty, either expressed or implied, other than the above stated
Mechanical and Finish warranties.

CCI's maximum liability is limited to the original purchase price of the hardware.

CCI is not responsible or liable for changes or alterations to our products by any 3rd party.

CCI reserves the right to make improvements or changes to the specifications and designs of our
products without obligation to incorporate those improvements or changes on previously manufactured
products.

All warranty claims must be made in writing or by telephone directly to CCI from the original
purchaser or customer where the locks were first sold to validate the claim.

Products proven defective in the warranty period should be returned freight prepaid to 570 3rd Street,
Lake Elsinore, CA 92530. The product will either be repaired, replaced, or the purchase price returned
to the original purchaser. Return freight and or cartage costs are the responsibility of the original
purchaser.

Bulldog Commercial Hardware Limited Product Warranty

Mechanical Warranty

Copper Creek Inc (hereafter the manfuactuer) offers a limited lifetime mechanical warranty for all Bulldog
Commercial Hardware. The warranty covers mechanical defects in material and workmanship. The mechanical
warranty does not cover misuse, abuse, finish defects, or any damage caused by failure to read installation instructions.
The warranty does not cover improper or poor installation or installation in any application not in compliance
with manufacturer instructions and guidelines.

Finish Warranty

The manufactuer offers a 2 year finish warranty for Bulldog Commercial hardware to the original purchaser. The
warranty covers finish blemishes and tarnish caused by natural environmental elements including sunlight, salt
air, and humidity. The warranty does not cover damages from paints, cleaners, chemicals, scratches, abrasions, or
improper installation in residential or commercial buildings and applications.

Additional Warranty Terms, Conditions, Guildlines, and Claims

The purchaser of Bulldog Commercial Hardware agrees to the following additional terms and conditions:

The manufacturer is not responsible or liable for changes or alterations to our products by any 3rd party.

All warranty claims must be made in writing or by telephone directly to the manufacturer from the original
purchaser where the locks were first sold to validate the claim.

At the manufacturers discretion a site inspection may be required to validate any warranty claims and ensure
the products were installed in accordance to the manufacturers guidelines and limitations.

At the manufacturers discretion all warranty claims may be subject to a factory test lab inspection to identify
any improper use and or abuse.

Bulldog hardware is manufactured and independently tested according to American National Standards Institute
(ANSI) grading standards. Any attempt to install Bulldog Commercial Hardware products not in compliance
with these guidlines or on any application the product is not designed for, will void all mechanical and
finish warranties. If any question or concern exists on the planned or intended use of Bulldog Commercial
Hardware, a manufacturer representative should be contacted to confirm the correct application and that guidelines
are adhered to prior to installation of the hardware.

The mechanical and finish warranties are non-transferable, and cover defects on products installed by the
original purchaser at the original installation site only.

Products proven defective in the warranty period should be returned freight prepaid to 570 3rd Street, Lake
Elsinore, CA 92530. The product will either be repaired, replaced, or the purchase price returned to the original
purchaser. Return freight and or cartage costs are the responsibility of the original purchaser.

The manufacturer's maximum liability is limited to the original purchase price of the hardware.

The manufacturer reserves the right to make improvements or changes to the specifications and designs of
our products without obligation to incorporate those improvements or changes on previously manufactured
products.

The Manufacturer (CCI) makes no other warranty, either expressed or implied, other than the above stated
Mechanical and Finish warranties, terms, conditions, and guidelines.