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I was tricked into using expedia and did not get to use my rewards gift card, and they would not accept it at this hotel. I also did not receive credit on my membership account. because of this. the room had a connecting door to the room beside us which I had to request another room. I could clearly hear...

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Thank Leo R

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Leo,
We are so sorry for what happened to you and we are sorry you felt that you were "tricked". In preparing to respond to you, we researched our arrivals and found someone with the name of Leo and a last named beginning with a R. That reservation came over to us from the Best Western Reservation line but...

I checked in at this hotel only to find that the room smelled of a strong musty and foul odor. Even thought it was after 2am I was not about to subject my kids to such an unsanitary odor. When we went to the front desk to ask for another room we found out that they were completely booked. So...

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Thank Detra W

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Detra,
We are so sorry you weren't pleased in our room and the handling of the refund due to you.
We wish you the very best.
Best Western Gwinnett Center Hotel
Facebook.com/BestWesternGwinnett

We stayed here one night for a quick trip. Needed just an over night place because we were attending Leadercast. This hotel was great. They let my daughter check-in early as she was travelling from college and meeting us there. The breakfast was good. The room was comfortable.

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Thank Sonya L

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Sonya,
Thank you for staying with us. We are happy you felt we were "great". Do please return.
Best Western Gwinnett Center Hotel
Facebook.com/BestWesternGwinnett

My stay was very pleasant. The staff was very professional and polite. They went out of their way to help the guest and the hotel was the cleanest one i've been to so far in Atlanta. I enjoyed the ammenities, internet, the gym and the breakfast bar

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Thank Monica D

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Monica,
We are so happy that you feel our hotel "was the cleanest one" that you've been to in Atlanta and how great that it was your "best stay ever". Do please return in the future!
Best Western Gwinnett Center Hotel
Facebook.com/bestwesterngwinnett

I had left another hotel and came here. They didn't have any clean rooms available but when I told Mr. Al what happened, he found me a room. The room was so clean, the service was great. Mr. Al took great care of my family's needs. The breakfast served was good. I will always stay here when in Duluth!

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Helpful?

Thank Ashley M

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Ashley,
We are so happy that you felt that our room was "so clean" and that "the service was great". And PLEASE do return in the future.
Best Western Gwinnett Center Hotel
Facebook com/BestWesternGwinnett

My wife and I were looking for a nice hotel in the Duluth area. Having tried several in the area, we were not happy with any until we tried the best western. It has all of the qualities that we like in our hotels. Clean, friendly staff, nice area, close to everything, good breakfast, and nice rooms. The desk staff...

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Helpful?

Thank Eric C

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Eric,
Thank you for coming back "two weeks later". We appreciate that so much.
Best Western Gwinnett Center Hotel
Facebook.com/BestWesternGwinnett

Remodeled 1 1/2 year ago, comfortable bed, clean linens and surfaces and great in-room coffee.
I stayed in a king size room which was surprisingly comfortable, as hotel beds go, with bigger than standard fridge. The breakfast was a little better than other BW'S because of the pancake machine. Very cute an efficient. Tasted and looked home made.

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Thank travelismything22

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Travelismything22,
We are so glad you liked our hotel. That pancake machine IS very popular! Thanks for having stayed with us.
Best Western Gwinnett Center Hotel
Facebook.com/BestWesternGwinnett

I stay at Best Western a lot, all over the place, and this is one of the best I've experienced: clean, attractive property, sharp, professional staff, outstanding breakfast, fast internet, hot shower, comfortable bed. I would definitely stay here again!

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Helpful?

Thank John M

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Thank you John for your kind words. We were honored to have you with us and we hope you return.
Sincerely,
Best Western Gwinnett Center Hotel
Facebook.com/BestWesternGwinnett

Nice and clean. Pretty good breakfast, but dining space was small. Check in friendly and prompt. Room was very clean and amenities above average. Bed was firm and comfortable. Internet access very good without complicated password. Would happily recommend to other travelers.

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1Thank Clifford B

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear Clifford,
Thank you so much for having stayed with us. We are so glad that you felt our room was "very clean" and that your check in was "friendly" and "prompt". We do hope you will return in the future.
Best Western Gwinnett Center Hotel
Facebook.com/BestWesternGwinnett

We arrived with just under 40 people most of them teens and this place was great. Huge Christian Worship event for young people and the hotel was packed. Still the staff was friendly and helpful in every way. Clean comfortable rooms and with that many kids they stayed right on top of breakfast, never running out. Would go back in...

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1Thank bmclaren2011

AnAtlantaBlogger, Director of Social Media at BEST WESTERN Gwinnett Center Hotel, responded to this review

Dear bmclaren2011,
The Forward Conference!! Yes, we were so delighted to have you with us again. We host the Forward Conference every year and look so forward to having you with us. And by the way, your kids were so well behaved. DO PLEASE return next year.
Best Western Gwinnett Center Hotel
Facebook.com/BestWesternGwinnett

The newly renovated Best Western Gwinnett Center could not be in a better location! We are 10 minutes from the Gwinnett Center and Sugarloaf Mills Mall and directly off of I-85, we are a quick 20 minutes to downtown Atlanta. Within walking distance of the hotel, are restaurants of many varieties along with many shops. The Best Western Gwinnett Center offers free wireless and wired internet access throughout the property as well as a business center, fitness room and in season pool. Our valued guests will enjoy a hot complimentary breakfast each morning. Each room has a refrigerator, microwave, one-cup coffee maker, iron and ironing board, hair dryer and flat screen television. Our multilingual staff stand ready to provide you with impeccable service. In order to allow for a quiet stay for EACH of our guests, the property does NOT allow pets....more less

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Also Known As:

Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth

Holiday Inn Duluth

Duluth Holiday Inn

Hotel Style:

#1 Family Hotel in Duluth

#1 Best Value Hotel in Duluth

#2 Romantic Hotel in Duluth

#4 Business Hotel in Duluth

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