I also ordered from them and didn't receive my merchandise. This is what I did about it. First I contacted my bank and filed a claim to get my money back then I went to the FBI's Internet crime complaint center and filed a complaint. If anyone wou... Read More »

In April 2012, I placed an order for three K-On! related items. Two live concert DVDs and the second season Episodes 1-24 + OVAs DVDs. About a month later, I received one (1) DVD for the older of the two concerts, with a notice that the other item... Read More »

Two orders placed on 4/3/12 and 4/23/12 - Order status as of 7/12/12 = Order processing. The site states that you will not be billed until the order ships. Multiple contacts via email without response. Google animeharu reviews and it's full of neg... Read More »

I ordered 4 Sailormoon boxsets DVDs of Animeharu.com on April 19, 2012. I found out that they charged me with my credit card on April 20, 2012. It made me realized that the Animeharu.com says "If we are not ready or have not shipped your item(s),... Read More »

So my friend has been wanting Gurren Lagann for her birthday so I decided I'd get it for her. I happened to come across the site and it was actually a decent price. I ended up giving her the money and the site name. When she finally ordered, she w... Read More »

Just so everyone knows, the people at Animeharu (or whatever they're calling themselves now) do constant websearches for their name and then post fake reviews saying how wonderful they are. When you see a bunch of posts about mail fraud and one or... Read More »

My Husband brought 2 DVDs from AnimeHaru.com on May 1st, 2012 and has yet to receive anything. The DVDs were suppose to be an anniversary present for me. He has been waiting nearly a whole month for the DVDs which has been already paid for plus pr... Read More »

On March 19, 2012 I placed 2 large orders on animeharu.com and that very day my money was taken off my card. It is now May 26, 2012 and I have not received my items or my money back. I have messaged and called multiple times and they told me three... Read More »

I ordered box sets of Bleach and the first three Naruto movies in English...In January. I have my Naruto movies now, but not my Bleach. The second Naruto movie was supposed to be IN ENGLISH...It was not. I was told that, despite the fact that it w... Read More »

This store is a scam. Bought some DVD from them 2 months back still haven't gutted it in or shipped. Emailed them took them like 1 week to respond saying it will be shipped 2 weeks ago. dont buy. All the good review is probably their own bossiness... Read More »

After trying DiscountanimeUSA I placed the same order with this firm. They have had my order more then 15days and have not shipped it. I have to admit that at least their CS department did send me a email saying they needed a little more time. The... Read More »

I tried ordering 2 box sets from this website. THEY CHARGED MY CARD THE DAY AFTER THE ORDER! It has been three weeks since I ordered and I finally called customer service, talked to the man there and then called management, it was the same guy who... Read More »

Business's response - on 11/29/2011

Dear Customer,
We apologize for your inconvenience while, shopping at our company. It was thoughtful of you to inform us about the incidence promptly and brought it to our notice, which provided us a chance to reevaluate our company's customer sa... Read More »

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