We guarantee that Flipper will be free from defective workmanship and materials. We will replace or repair a defective product at no charge for one year from the date of purchase. If you are not satisfied with your Flipper, you may return it within 30 days from date of purchase for a full refund. Please contact us prior to return so that we may assist you. If you would like to exercise this warranty or have other issues or comments about Flipper, feel free to contact us at info@flippercleaner.com, and we will respond promptly!