Cancellation Policy

Thank you for your interest! Each member has their own cancellation policy, but below are the terms agreed upon when scheduling with Erin or Sami.

Our time together is important. Unless there is an emergency, it is requested that you cancel your appointment by 5pm the day prior to the scheduled appointment, or pay the missed appointment fee of 50% of the scheduled appointment price. Call or email and leave a message to cancel appointments or change scheduling. Gift certificates will be forfeited or full appointment prices will be charged for cancellations within 2 hours of a scheduled appointment and for no-shows.

Likewise, if the therapist cancels after 5pm prior to the scheduled appointment day, your next appointment fee will only be a 50% charge.