Under the law, Dubai eGovernment will devise the general strategy of the eGovernment; provide leadership and guidance; supervise the eTransformation process at the governmental levels; and set structural frameworks, policies and benchmarks for IT management and security.

The organization’s mandate of eGovernment also includes the provision of eServices and the management of knowledge and human capital at par with international best practices.

Dubai eGovernment has also been given the responsibility of managing the Government Information Resources Planning (GIRP) Unit and the eServices Unit, which operate under the umbrella of Ruler’s Court.

This provides an opportunity to enhance the effectiveness of Dubai eGovernment strategies for promoting digital awareness among various segments of society and increases the rates of eServices adoption and demand related to government transactions.

Ahmed bin Humaidan said: "This step marks the beginning of an advanced stage for us to promote our role in facilitating services provided to citizens, residents, visitors and businesses interacting with the government."

"We aspire to substantially contribute to establishing Dubai as a leading economic hub, especially after becoming a full-fledged department," he added.