If you are experiencing an outage specific to SPoTS, immediately send an e-mail to our emergency outage notification address:

Please use the emergency notification address only if you are reasonably certain that your outage is
due to the SPoTS application, and not due to your own Internet connectivity or equipment problems.

application support

Application support for SPoTS is provided primarily through SPoTS itself. At any time after logging into your account
you may select the Help Icon at the top of the page to research a question, make an enhancement request,
or report a defect regarding the application. The "FAQs" project will provide you with answers to commonly asked
questions. The "Problems / Enhancements" project is used to report problems or request enhancements.

e-mail

sales information:

customer service:

telephone

Please call us toll free during our regular business hours, from 9 A.M. to 5 P.M. Eastern time, at
1-888-685-1490.

If calling after hours, you may leave your name, contact number, and / or e-mail address, and
we will return your message as soon as possible the next business day.