topic Re: Can't install Add-On: Samsung in Mobilehttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63775#M1071
<P>I cannot install on my Samsung Note 9, just fails with Can't install Add-On: Samsing</P>Thu, 06 Jun 2019 07:21:20 GMTSittingOut2019-06-06T07:21:20ZCan't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/58079#M998
<P>The Teamviewer "<A href="https://play.google.com/store/apps/details?id=com.teamviewer.quicksupport.addon.samsung" target="_self">Add-On: Samsung</A>" wont install on Samsung Galaxy S10+. Works great on Samsung Galaxy S8.</P>
<P>I belive Teamviewer needs to publish an updated version on Google Play Store.</P>
<P>&nbsp;</P>Mon, 15 Jul 2019 09:44:50 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/58079#M998MB_se2019-07-15T09:44:50ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/58646#M999
<P>I have the same problem. Device is a Galaxy S10. I also think they have to publish an updated version of the add-o, because the last update was back in 2015.</P>Mon, 08 Apr 2019 09:48:34 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/58646#M999KlausNV2019-04-08T09:48:34ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/58694#M1000
<P>I'm having the same problem with Galaxy S9, android version 9.</P><P>Any word on a solution, workaround, or&nbsp; a fix for this issue?</P>Mon, 08 Apr 2019 17:48:59 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/58694#M1000BPC-Support2019-04-08T17:48:59ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/58720#M1001
<P>I think we have to wait until TeamViewer fix this issue. Or u step back to android 8 (oreo), if that is possible.&nbsp;</P>Tue, 09 Apr 2019 05:52:01 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/58720#M1001KlausNV2019-04-09T05:52:01ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/59187#M1002
Did anyone try to install the older version to see if it installed,Fri, 12 Apr 2019 10:36:25 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/59187#M1002Duh2019-04-12T10:36:25ZRe: Add-on: Samsung can't be installed from play store on S9+https://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/59192#M1003
<P>Ah ok, hopefully they can fix the problem quickly. It's a shame it doesn't work on newer devices. Also no work around for it?</P>Fri, 12 Apr 2019 10:57:08 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/59192#M1003redrooster2019-04-12T10:57:08ZRe: Add-on: Samsung can't be installed from play store on S9+https://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/59197#M1004
<P>The Problem is that the app was build back in 2015 and is likely to have an old API (API Level 23?). Since android pie it is required to have at least API level 26.</P><P>So the only solution is to step back to android oreo or to wait until TeamViewer releases an update.</P>Fri, 12 Apr 2019 11:14:05 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/59197#M1004KlausNV2019-04-12T11:14:05ZRe: Add-on: Samsung can't be installed from play store on S9+https://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/59649#M1005
<P>Not working on my S9+ either unfortunatley</P>Mon, 15 Apr 2019 13:11:37 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/59649#M1005redrooster2019-04-15T13:11:37ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/59899#M1006
<P>Can someone from TeamViewer give us some details about the problem? On my Pixel 3 with Andoid 10, the screen sharing works (even though the remote control does not work)</P>Thu, 18 Apr 2019 07:47:58 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/59899#M1006taktlos2019-04-18T07:47:58ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60036#M1007
<P>I'm having the same problem with Galaxy S10e and S10.</P><P>Regards, Tom</P>Sat, 20 Apr 2019 11:37:28 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60036#M1007Tom_562019-04-20T11:37:28ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60042#M1008
<P>I had the same problem on Samsung Galaxy A50 with One UI 9.1<BR />Can some one of developers fix it?</P>Sat, 20 Apr 2019 17:49:02 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60042#M1008kiberpsyx2019-04-20T17:49:02ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60043#M1009
<P>The same thing happens to me, I think that since they have not updated Add-On: Samsung since 2015, and for Android 9 it does not work, that's why it gives an error every time I want to install it, I have a Samsung Galaxy S10 + Android 9 One UI 1.1.</P><P>Please TeamViewer team update Add-On: Samsung.</P>Sat, 20 Apr 2019 21:46:00 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60043#M1009EddyAM26892019-04-20T21:46:00ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60048#M1010
<P>Same issue is with my new Galaxy A50. The Add-on is showed in the playstore but the installation is failed whenever I tried. Even though it woring well on my Galaxy A5 2017 model. Hope teamviewer team will fix this soon.</P>Sun, 21 Apr 2019 03:12:39 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60048#M1010nibintpl2019-04-21T03:12:39ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60195#M1011
<P>Same problem here. We have S9 and A8. Both devices can't install the Samsung add-on anymore. Now TeamViewer is not functioning anymore.</P><P>Any reply from TeamViewer would be greatly appreciated!</P>Tue, 23 Apr 2019 12:10:44 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60195#M1011ErikB2019-04-23T12:10:44ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60449#M1012
<P>Hello guys,</P><P>i'm currently in contact with the TeamViewer Team about the problem. Their developers are still working on an update for the addon. But I have also good news:</P><P>I got an test version, which is working without any issues!!</P><P>I asked the Team, if i'm allowed to publish the apk here in the community, but until now no replay.<BR /><BR />I will keep you up to date with the latest news.</P><P>&nbsp;</P><P>Best regards,</P><P>Klaus</P>Fri, 26 Apr 2019 10:23:58 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60449#M1012KlausNV2019-04-26T10:23:58ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60450#M1013
<P>Great News! Thank you very much!</P>Fri, 26 Apr 2019 10:25:36 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60450#M1013kiberpsyx2019-04-26T10:25:36ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60452#M1014
<P>Wow,</P><P>thanks for the information.<BR />I really hope that after such a long time something finally happens.</P><P>Regards, Tom</P>Fri, 26 Apr 2019 10:53:26 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60452#M1014Tom_562019-04-26T10:53:26ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60488#M1015
Oh. This is a great news. At last something good is going to happen.Fri, 26 Apr 2019 19:32:35 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60488#M1015nibintpl2019-04-26T19:32:35ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60516#M1016
<P>Really glad to hear they're working on the problem!</P>Sat, 27 Apr 2019 12:57:28 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60516#M1016redrooster2019-04-27T12:57:28ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60606#M1017
So any word if you are allowed to share it yet, because we really need it!Mon, 29 Apr 2019 10:30:00 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60606#M1017Duh2019-04-29T10:30:00ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60627#M1018
<P>First of all, i got no answer from the TeamViewer team about publishing the apk. But I got so many messages from you guys about the apk, that I decided to publish the link:</P>
<P>[<EM>expired&nbsp;link</EM> <EM>removed</EM> ]</P>
<P>Have fun with the APK. Maybe you can give some feedback, if things are broken or don't work.</P>
<P>Maybe you can spread some kudos ;-)</P>Tue, 21 May 2019 12:51:44 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60627#M1018KlausNV2019-05-21T12:51:44ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60630#M1019
Thanks, installedMon, 29 Apr 2019 15:19:16 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60630#M1019EddyAM26892019-04-29T15:19:16ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60633#M1020
Thank you. I could install this version.Mon, 29 Apr 2019 15:47:27 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60633#M1020nibintpl2019-04-29T15:47:27ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60682#M1021
<P>Thanks,</P><P><SPAN class="tlid-translation translation"><SPAN class="">Installed on Galaxy S10, so far no problem.</SPAN></SPAN></P><P><SPAN class="tlid-translation translation">Regards, Tom</SPAN></P>Tue, 30 Apr 2019 11:33:44 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60682#M1021Tom_562019-04-30T11:33:44ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60698#M1022
Thanks alot! It works, the only isseu i can find is i can't wake up the phone if i connect, the screen is black and i can't push any button to wake it up. If i connect to my samsung j3 i get an blue button bar to wake up phone, i don't get it on my s8 and s9. Is there a work around for this? (The way i do it now is to call the phone and connect at the same time so the screen is on lol)Tue, 30 Apr 2019 13:54:21 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60698#M1022Duh2019-04-30T13:54:21ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60727#M1023
<BLOCKQUOTE><HR /><LI-USER uid="221238"></LI-USER>&nbsp;wrote:<BR />Thanks alot! It works, the only isseu i can find is i can't wake up the phone if i connect, the screen is black and i can't push any button to wake it up. If i connect to my samsung j3 i get an blue button bar to wake up phone, i don't get it on my s8 and s9. Is there a work around for this? (The way i do it now is to call the phone and connect at the same time so the screen is on lol)<HR /></BLOCKQUOTE><P>The problem I have not, the screen is synonymous black, but when I swipe with the mouse from the PC, the phone is woken up and I can enter the unlock code, via the PC.</P><P>My Phones:</P><P>- Galaxy S7<BR />- Galaxy S8<BR />- Galaxy S10e<BR />- Galaxy S10</P>Tue, 30 Apr 2019 16:06:12 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60727#M1023Tom_562019-04-30T16:06:12ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60730#M1024
What if try to connect from phone to phone? If i connect from my s8 to my s9 i can't wake up the phone because there is no button bar. If i connect from my s8 to my J3 i get a little blue button bar wich i can use to wake up the phone.Tue, 30 Apr 2019 16:09:33 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60730#M1024Duh2019-04-30T16:09:33ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60732#M1025
<BLOCKQUOTE><HR /><LI-USER uid="221238"></LI-USER>&nbsp;wrote:<BR />What if try to connect from phone to phone? If i connect from my s8 to my s9 i can't wake up the phone because there is no button bar. If i connect from my s8 to my J3 i get a little blue button bar wich i can use to wake up the phone.<HR /></BLOCKQUOTE><P><SPAN class="tlid-translation translation"><SPAN class="">From phone to phone, I've never used TeamViewer.</SPAN><BR /><SPAN class="">I basically do this only from the PC to the phone.</SPAN></SPAN></P><P><SPAN class="tlid-translation translation"><SPAN class="">Supplement:<BR /></SPAN></SPAN><SPAN class="tlid-translation translation"><SPAN class="">I have just made the test, I remotely controlled the S10 with the S8, no problem. The TeamViewer host application is installed on the S10 and the Teamviewer remote control app on the S8.<BR /></SPAN></SPAN></P>Tue, 30 Apr 2019 16:29:52 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60732#M1025Tom_562019-04-30T16:29:52ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60733#M1026
Oke, but can you wake up the phone with your other phone if the screen is off, the remote works but only if i manually wake up the phone firstTue, 30 Apr 2019 16:48:53 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60733#M1026Duh2019-04-30T16:48:53ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60734#M1027
<DIV class="text-wrap tlid-copy-target"><DIV class="result-shield-container tlid-copy-target"><SPAN class="tlid-translation translation"><SPAN class="">Unfortunately, if the S10 has not been used for a few minutes, the host application does not start automatically and the connection does not open.</SPAN></SPAN></DIV></DIV><DIV class="tlid-result-transliteration-container result-transliteration-container transliteration-container"><DIV class="tlid-transliteration-content transliteration-content full">&nbsp;</DIV></DIV>Tue, 30 Apr 2019 16:53:25 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60734#M1027Tom_562019-04-30T16:53:25ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60735#M1028
Ok, try this for me, make a connection and if you are connected turn of your screen and see if you can wake up the phoneTue, 30 Apr 2019 17:00:59 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60735#M1028Duh2019-04-30T17:00:59ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60738#M1029
<BLOCKQUOTE><HR /><LI-USER uid="221238"></LI-USER>&nbsp;wrote:<BR />Ok, try this for me, make a connection and if you are connected turn of your screen and see if you can wake up the phone<HR /></BLOCKQUOTE><DIV class="text-wrap tlid-copy-target"><DIV class="result-shield-container tlid-copy-target"><SPAN class="tlid-translation translation"><SPAN class="">If I do it the way you want it with my S8, the screen of the S10 stays black and can not be woken up.</SPAN></SPAN></DIV><DIV class="result-shield-container tlid-copy-target"><SPAN class="tlid-translation translation"><SPAN class="">If I do it the way you want it with my PC, <SPAN>then I can wake up the S10.</SPAN><BR /></SPAN></SPAN></DIV><DIV class="result-shield-container tlid-copy-target">&nbsp;</DIV></DIV><DIV class="tlid-result-transliteration-container result-transliteration-container transliteration-container"><DIV class="tlid-transliteration-content transliteration-content full">&nbsp;</DIV></DIV>Tue, 30 Apr 2019 17:45:35 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60738#M1029Tom_562019-04-30T17:45:35ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60739#M1030
And that is what is my problem, if i connect to my J3 i get this little bar like you would have if you turn on your phone (call it the taskbar if you want) but if i connect to my samsung s8 i don't get that so i cant press the middle button to wake up the phoneTue, 30 Apr 2019 17:46:38 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60739#M1030Duh2019-04-30T17:46:38ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60747#M1031
<BLOCKQUOTE><HR /><LI-USER uid="221238"></LI-USER>&nbsp;wrote:<BR />And that is what is my problem, if i connect to my J3 i get this little bar like you would have if you turn on your phone (call it the taskbar if you want) but if i connect to my samsung s8 i don't get that so i cant press the middle button to wake up the phone<HR /></BLOCKQUOTE><P>I understand your problem.<BR />Since I use the remote control anyway only via a PC, it is less of a problem for me.<BR />The Samsung PlugIn is only a pre-release, but I am glad that there is this pre-release,<BR />because so I can also now finally use the TeamViewer remote control on the S10 and S10e.</P>Tue, 30 Apr 2019 21:39:21 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/60747#M1031Tom_562019-04-30T21:39:21ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/61233#M1032
<P>It's OK for me on Samsung S9.</P>
<P>Thank you.</P>
<BLOCKQUOTE><HR /><LI-USER uid="218272"></LI-USER>&nbsp;wrote:<BR />
<P>First of all, i got no answer from the TeamViewer team about publishing the apk. But I got so many messages from you guys about the apk, that I decided to publish the link:</P>
<P>[<EM>expired&nbsp;link</EM> <EM>removed</EM> ]</P>
<P>Have fun with the APK. Maybe you can give some feedback, if things are broken or don't work.</P>
<P>Maybe you can spread some kudos ;-)</P>
<HR /></BLOCKQUOTE>
<P>&nbsp;</P>Tue, 21 May 2019 12:52:35 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/61233#M1032VENDANGE2019-05-21T12:52:35ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/61710#M1034
<P>Thanks, Klaus. That's done the trick.👍</P>Sun, 12 May 2019 19:06:42 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/61710#M1034Mairu2019-05-12T19:06:42ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62359#M1035
<BLOCKQUOTE><HR /><LI-USER uid="218272"></LI-USER>&nbsp;wrote:<BR />
<P>First of all, i got no answer from the TeamViewer team about publishing the apk. But I got so many messages from you guys about the apk, that I decided to publish the link:</P>
<P>[<EM>expired&nbsp;link</EM> <EM>removed</EM> ]</P>
<P>Have fun with the APK. Maybe you can give some feedback, if things are broken or don't work.</P>
<P>Maybe you can spread some kudos ;-)</P>
<HR /></BLOCKQUOTE>
<P><BR />Hi Klaus,</P>
<P>do you have any news from the teamviewer team about an official update? (@ googleplaystore)</P>
<P>BR,<BR />Walter</P>Tue, 21 May 2019 12:52:53 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62359#M1035w4lter2019-05-21T12:52:53ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62398#M1036
Hello, thank you very much for your help. Could someone send me the file?Mon, 20 May 2019 14:57:09 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62398#M1036sphinxapfel72019-05-20T14:57:09ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62399#M1037
Hello, thank you very much for your help. Could someone send me the file?Mon, 20 May 2019 15:02:24 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62399#M1037sphinxapfel72019-05-20T15:02:24ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62402#M1038
<P>[<EM>External link removed - Do not download TeamViewer from third-party links</EM>]<BR /><BR />I won't be hosting it for long though. Grab it (and share it) while you can! 😉</P>Mon, 20 May 2019 15:21:06 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62402#M1038Mairu2019-05-20T15:21:06ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62406#M1039
<P>There you go. TeamViewer won't host it, and they won't let you download it! Easy enough for someone technical to checksum it to see that it's untouched. SMH</P>Mon, 20 May 2019 15:33:02 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62406#M1039Mairu2019-05-20T15:33:02ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62407#M1040
<P>The only issue I've had so far is a little trouble "waking" the phone if the screen is off. I think the new Samsung powersaving is a little extreme.<BR /><BR />Using the APK on an S10e.</P>Mon, 20 May 2019 15:36:33 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62407#M1040Mairu2019-05-20T15:36:33ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62411#M1041
Unfortunately again, did not think that TeamViewer is so fast.Mon, 20 May 2019 16:01:03 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62411#M1041sphinxapfel72019-05-20T16:01:03ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62412#M1042
<P>Shame they can't react to user requests as fast, eh?!</P>Mon, 20 May 2019 16:03:12 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62412#M1042Mairu2019-05-20T16:03:12ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62413#M1043
Could you put the link againMon, 20 May 2019 16:06:14 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62413#M1043sphinxapfel72019-05-20T16:06:14ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62414#M1044
<BLOCKQUOTE><HR /><LI-USER uid="242153"></LI-USER>&nbsp;wrote:<BR />Could you put the link again<HR /></BLOCKQUOTE><P>You have message........................</P>Mon, 20 May 2019 16:29:52 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62414#M1044Tom_562019-05-20T16:29:52ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62415#M1045
<BLOCKQUOTE><HR /><LI-USER uid="218272"></LI-USER>&nbsp;wrote:<BR />
<P>First of all, i got no answer from the TeamViewer team about publishing the apk. But I got so many messages from you guys about the apk, that I decided to publish the link:</P>
<P>[<EM>expired&nbsp;link</EM> <EM>removed</EM> ]</P>
<P>Have fun with the APK. Maybe you can give some feedback, if things are broken or don't work.</P>
<P>Maybe you can spread some kudos ;-)</P>
<HR /></BLOCKQUOTE>
<P>I have the file hosted but <EM><STRONG>I will not post the link again</STRONG></EM>... it's a surefire way to get my account suspended!<BR /><BR />I've generated an MD5 hash for for the APK now. If Klaus would be prepared to check the MD5 against his version of the APK to verify it is untouched, then the links to the APK and corresponding MD5 can be shared via e-mail/PM.<BR /><BR />MD5 posted here for permanent confirmation.<BR /><BR /><STRONG>Original file name:</STRONG> TeamViewerQSAddon_Samsung.apk&nbsp; <STRONG>&lt;&lt;-- NOT A LINK</STRONG><BR /><STRONG>MD5:</STRONG> 7E9E3D49EF97FCCDD93907F2A628EBB2<BR /><BR />If TeamViewer would just make the file available again though, with the caveat that it's a beta and may/may not work on an individual basis, then it would be considerably safer for the community.</P>Tue, 21 May 2019 12:53:14 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62415#M1045Mairu2019-05-21T12:53:14ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62452#M1046
Link has been removed?Mon, 20 May 2019 21:02:10 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62452#M1046Shaneeo2019-05-20T21:02:10ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62458#M1047
Hi,<BR /><BR />The link seems to be removed. Would you be kind enough to upload a new link?Tue, 21 May 2019 00:12:06 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62458#M1047Bilzzz123452019-05-21T00:12:06ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62468#M1048
<P>New Download Link:</P>
<P>[<EM>External link removed - Do not download TeamViewer from Third-party websites</EM>]</P>
<P>No wonderring I will upload it again after 7weeks :-)</P>Tue, 21 May 2019 12:30:25 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62468#M1048KlausNV2019-05-21T12:30:25ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62475#M1049
<P>Link is now broken</P>Tue, 21 May 2019 07:25:12 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62475#M1049Sebas_theFish2019-05-21T07:25:12ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62513#M1050
<P>Hi all,</P>
<P>Here is a new downloadlink for the addon:</P>
<P>[Link removed as the official build has been released]</P>
<P>Please keep in mind that this is kind of a beta version that can still include bugs. I will inform you when we published the addon in the Playstore.</P>
<P>Cheers,</P>Fri, 12 Jul 2019 14:47:27 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62513#M1050Julia2019-07-12T14:47:27ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62589#M1051
<P>can you please repost the apk, there's still no updates on the one on google play store.</P>Wed, 22 May 2019 10:27:08 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62589#M1051healthyboy2019-05-22T10:27:08ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62590#M1052
<P>The link has been updated and I was able to download it from there. Installed it and it works fine.</P>Wed, 22 May 2019 10:29:30 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62590#M1052Sebas_theFish2019-05-22T10:29:30ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62592#M1053
<P>Sorry, I found the link :-)</P>Wed, 22 May 2019 11:12:51 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62592#M1053Eijck2019-05-22T11:12:51ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62724#M1055
<P>I got a email from TeamViewer regarding Samsung upgraded to Android 9:<BR />"Dear Mr. Klauser,<BR /><BR />thank you for your message.<BR /><BR />Currently there is a Problem regarding Android 9 and Samsung devices. Samsung changed something within their new Android Version which blocks the TeamViewer Add-In of being installed. We working together with Samsung on a solution for this problem.<BR />At the moment I can not tell you how long it will take till the problem is solved but we are working on it with a high priority.<BR />I will inform you as soon as I get any information back from our development team.<BR /><BR />Please excuse the inconvenience.<BR /><BR />If you have any further questions, please do not hesitate to contact us again.<BR /><BR />Best regards<BR /><BR />Dennis&nbsp;<BR />Support Engineer<BR />-----------------------<BR /><BR /></P>Fri, 24 May 2019 06:18:45 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62724#M1055Hacker262019-05-24T06:18:45ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62739#M1056
<P>Hi, the link has expired. Please, could you provide it again? I'll be thankfull.</P><P>King regards.</P><P>&nbsp;</P>Fri, 24 May 2019 08:14:47 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62739#M1056smaindron2019-05-24T08:14:47ZQuick Support add on for samsung is not getting installed in android 9https://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62810#M1057
<P>in android 9 Samsung J6 devices Quick support add on is not getting installed. plz help.</P>Sat, 25 May 2019 06:11:39 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62810#M1057kartikSinha2019-05-25T06:11:39ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62826#M1058
<P>Update the link, please!</P>Sat, 25 May 2019 15:06:46 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62826#M1058masmas2019-05-25T15:06:46ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62965#M1059
<P>Thx for finally addressing this. It works!</P>Mon, 27 May 2019 22:57:35 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62965#M1059cchristopher762019-05-27T22:57:35ZRe: NEW DOWNLOAD LINKhttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62966#M1060
Excellent!! How did you get this modified APK file?!Mon, 27 May 2019 23:41:35 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/62966#M1060Hacker262019-05-27T23:41:35ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63059#M1061
<P>the link doesn't work</P>Tue, 28 May 2019 15:02:16 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63059#M1061Mellie_d12019-05-28T15:02:16ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63103#M1063
<P>I have tried it and so far it works well :)</P><P>It seems to not play well when minimized (i mean, it IS the Host app, it should work all the time) but I will continue playing with it, maybe it is my fault.</P><P>I have a Samsung Galaxy S10+, Android 9, by the way.</P>Wed, 29 May 2019 11:51:45 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63103#M1063strangel2019-05-29T11:51:45ZQuickSupport Addon for Samsung A70https://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63553#M1064
<P>I'm attempting to install and configure QuickSupport on the first of a few work phones - Samsung Galaxy A70 - but the mandatory QuickSupport Add-on refuses to install after download - rendering remote support on the phone impossible.</P><P>What's the solution here?</P>Tue, 04 Jun 2019 01:51:43 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63553#M1064SimonMarling2019-06-04T01:51:43ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63585#M1065
<P>Is there any indication of when this add-on is likely to be published to the Play Store?&nbsp; We are currently unable to supersede our existing installation as that the beta version shares the same version code&nbsp;3086.</P>Tue, 04 Jun 2019 09:57:26 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63585#M1065ashdroid2019-06-04T09:57:26ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63588#M1066
<P>It's a general problem with Android 9 on samsung and the update is not yet published on playstore. Click&nbsp;<A href="https://teamviewer.box.com/s/wftfsae6735h30jl028yayshibw13902" target="_blank" rel="noopener">here</A>&nbsp;in order to download the updated apk that works with Samsung android 9. Enjoy!</P>Tue, 04 Jun 2019 10:04:29 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63588#M1066Hacker262019-06-04T10:04:29ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63751#M1067
<P>New to Teamviewer and just got my S10 yesterday.</P><P>What needs to be installed on the phone prior to this apk?<BR /><SPAN>How are you suggesting the install of this add-on apk?</SPAN></P><P>I downloaded apk to my linux box and attempted to load it via appium, but it fails</P><P>BTW: My pc is running linux Ubuntu 16.04 with TeamViewer: 14.2.8352, FREE<BR />Thanks!</P>Wed, 05 Jun 2019 19:14:35 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63751#M1067timrsfo2019-06-05T19:14:35ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63753#M1068
<P>Ok, I downloaded apk from url above.&nbsp;<BR />Then clicked on it and allowed install&nbsp;<BR />If I goto downloads and attempt to install it again, says already installed<BR />However, when I open TeamViewer it still says I need to install Quicksupport to allow Remote Control. This seems like a catch 22, what is the correst order of operation?</P>Wed, 05 Jun 2019 19:59:13 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63753#M1068timrsfo2019-06-05T19:59:13ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63760#M1069
<P>I have TeamViewer, QuickSupport and the addon from url installed on my phone<BR />I have TeamViewer installed on my Linux Box<BR /><BR />Start QuickSupport on the phone, and TeamViewer on the Linux Box<BR />insert the ID from the phone on the TeamViewer Partner ID<BR />Remote Control selected<BR /><BR />Select Connect,&nbsp; Authenticating ...<BR />On the Phone: Allow remote Support: Allow<BR />Teamviewer indicates Authentication Accepted<BR />Phone spins&nbsp; for a while ...<BR />Both go back to original screen<BR />Ready to connect(secure connection) displayed on both<BR /><BR />Tried the same installs on my old S4, same result. Does this work on linux?<BR /><BR /><BR /></P>Wed, 05 Jun 2019 21:20:13 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63760#M1069timrsfo2019-06-05T21:20:13ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63762#M1070
<P>Appears to be a linux issue:&nbsp;<BR />I downloaded/installed Teamviewer on an old Win7 box and it works for both of my devices<BR />S4 &amp; S10<BR /><BR />Are you aware of the Linux issue and is there a work-around?</P>Wed, 05 Jun 2019 21:37:29 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63762#M1070timrsfo2019-06-05T21:37:29ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63775#M1071
<P>I cannot install on my Samsung Note 9, just fails with Can't install Add-On: Samsing</P>Thu, 06 Jun 2019 07:21:20 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63775#M1071SittingOut2019-06-06T07:21:20ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63787#M1072
<P>Can you upload the apk again? the link is broken.</P><P>I am configuring 700 new Samsung mobile and I need it!! Thank you!</P>Thu, 06 Jun 2019 08:36:44 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63787#M1072JonGa2019-06-06T08:36:44ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63796#M1073
<P>can you upload the apk please?</P>Thu, 06 Jun 2019 08:56:04 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63796#M1073JonGa2019-06-06T08:56:04ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63801#M1074
<A href="https://tg-go.noyes.in/i/BQADBAADhQQAAtyEyVPZQsnmLN1_BQI/8c80c5c9c20f**Please do not post TeamViewer IDs**a**Please do not post TeamViewer IDs**/**Please do not post TeamViewer IDs**" target="_blank">https://tg-go.noyes.in/i/BQADBAADhQQAAtyEyVPZQsnmLN1_BQI/8c80c5c9c20f**Please do not post TeamViewer IDs**a**Please do not post TeamViewer IDs**/**Please do not post TeamViewer IDs**</A>Thu, 06 Jun 2019 09:14:00 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63801#M1074Hacker262019-06-06T09:14:00ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63807#M1075
<P>The link is broken, can you upload to other site?</P>Thu, 06 Jun 2019 09:50:16 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63807#M1075JonGa2019-06-06T09:50:16ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63810#M1076
<A href="https://t.me/TeamviewerDownloads" target="_blank">https://t.me/TeamviewerDownloads</A><BR /><BR /><BR />The APK is available under that telegram channelThu, 06 Jun 2019 10:02:37 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63810#M1076Hacker262019-06-06T10:02:37ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63814#M1077
<P>I have tried it several times... i cant download it, can you upload to other site? google drive, mega, etc</P><P>Thanks!</P>Thu, 06 Jun 2019 10:21:06 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63814#M1077JonGa2019-06-06T10:21:06ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63815#M1078
<P>Hi all,</P>
<P>The addon and a new update for the app will be available in the Playstore within the next hours - <STRONG>please do not download the beta addon anymore!</STRONG></P>
<P>Both - the addon and the app - need to be updated.</P>
<P>Cheers,</P>Thu, 06 Jun 2019 10:23:01 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63815#M1078Julia2019-06-06T10:23:01ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63816#M1079
<P>Thanks Julia!!</P>Thu, 06 Jun 2019 10:30:24 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63816#M1079JonGa2019-06-06T10:30:24ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63849#M1080
<P>Can confirm this works on my A70.</P><P>you have to reinstall both the add-on AND the quicksupport app itself</P>Thu, 06 Jun 2019 15:02:44 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/63849#M1080David_Durcansky2019-06-06T15:02:44ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/64645#M1081
<P>Dear Julia, I have reviewed the version of the Add on of team viewer for samsung and it is the same version. When trying to connect to a device it tells me that the add-on is obsolete, since it is the latest version.</P><P>I wait your answer.</P><P>regards, Claudio</P>Fri, 14 Jun 2019 17:58:12 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/64645#M1081copazo2019-06-14T17:58:12ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/67468#M2605
<P>I could not install Add on Samsung for Android 9 devices (SamSung tablet T295)&nbsp;</P><P>Anyone help me this case? :((( I really need for install it</P>Thu, 18 Jul 2019 01:27:45 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/67468#M2605TungDH22019-07-18T01:27:45ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/67820#M2616
<P>I have faced the same issue as not able to install Add on Samsung&nbsp; with model of Samsung Tab A8 T295.</P><P>Hopefully teamviewer technical team can help me solve it, I need to access this device for work.</P><P>Thank</P><P>&nbsp;</P>Mon, 22 Jul 2019 08:30:02 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/67820#M2616ThaiNA32019-07-22T08:30:02ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/67936#M2621
<P>I got a note 9 and I downloaded teamviewer host, teamviewer for remote support, and teamviewer quick support. None seem to work, stays forever on login for teamviewer host, quicksupport is forever on activating id?</P><P>&nbsp;</P><P>Can someone please reupload the beta versions that dont use knox? I really need to get teamviewer host working</P><P>&nbsp;</P><P>Thanks!</P>Tue, 23 Jul 2019 06:31:01 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/67936#M2621redbob19852019-07-23T06:31:01ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/67937#M2622
<P>i joined the telegram room, there are no apks and not available to chat, can you post the apks in there please for teamviewer host for note 9 that don't use knox?</P>Tue, 23 Jul 2019 06:32:19 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/67937#M2622redbob19852019-07-23T06:32:19ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/69131#M2673
<P>Hi, it works on my S9+ and Tab S3.</P><P>But I still can´t install the Addon on the Galaxy M20. Latest Team Viewer and QuickSupport are installed.</P><P>The M20 is for my mother and it is important that I can do a remote maintenance there.</P><P>Thanks in advance for help</P>Wed, 07 Aug 2019 15:54:45 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/69131#M2673Viewer08152019-08-07T15:54:45ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/69152#M2674
<LI-USER uid="299937" login="Viewer0815"></LI-USER> can I ask?<BR />In your S9+ TeamViewer Host work fine?<BR />I can't connect from another device (Windows, Android...) because S9+ (Android 9.0, July Patch) go Offline after 10 sec. if I don't keep open TeamViewer Host App.<BR />Can your try for me please?<BR /><BR />Thank's...Wed, 07 Aug 2019 18:19:36 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/69152#M2674Manolo2019-08-07T18:19:36ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/73356#M2859
<P>where is the mod links? someone please reupload the modified apk. since the addons still not work on android 9 on samsung tab A. it only support sharing and view only!! developer you should ashame to not fix this issue !!!</P>Mon, 07 Oct 2019 16:46:10 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/73356#M2859hendrawira2019-10-07T16:46:10ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/75091#M2930
<P>I'm having the same issue on a Samsung Galaxy Tablet A8. If any TeamViewer devs could get back to us on this that would be amazing.</P>Tue, 29 Oct 2019 17:19:00 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/75091#M2930JackB2019-10-29T17:19:00ZI Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/75609#M2958
<P><STRONG>On my phone Samsung galaxy A10 s when it work on my phone ?</STRONG></P>Wed, 06 Nov 2019 17:16:26 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/75609#M2958Mister_Samsung2019-11-06T17:16:26ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/75870#M2964
<P>Help! I just bought a new Samsung Galaxy A20S (SM-A207F) but the same error prompted when i tried to install the said add-on.</P>Mon, 11 Nov 2019 07:19:57 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/75870#M2964Coshin2019-11-11T07:19:57ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/77133#M3014
<P>I can't download &nbsp;addon sumsung&nbsp;</P><P>for galaxy A10s</P><P>&nbsp;</P>Tue, 26 Nov 2019 10:02:07 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/77133#M3014ka6872019-11-26T10:02:07ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/77214#M3016
<P>Can u give me link. Addon sumsung A10s</P><P>This is last update for my phone</P><P>one ui 1.1</P><P>&nbsp;</P>Tue, 26 Nov 2019 17:17:37 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/77214#M3016ka6872019-11-26T17:17:37ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/78571#M3048
<P>hello, i still have the same problem, downloading from appstore says the vaddon is obsolete.... can someone please post the working beta or something as all the links are broken...</P>Fri, 13 Dec 2019 17:33:41 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/78571#M3048ITR2019-12-13T17:33:41ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/79258#M3124
<P>Hi&nbsp;<LI-USER uid="215145"></LI-USER>&nbsp;<LI-USER uid="391857"></LI-USER>&nbsp;<LI-USER uid="372774"></LI-USER>&nbsp;<LI-USER uid="365968"></LI-USER>&nbsp;<LI-USER uid="358903"></LI-USER>&nbsp;<LI-USER uid="342060"></LI-USER>&nbsp;<LI-USER uid="1228"></LI-USER>&nbsp;<LI-USER uid="299937"></LI-USER>&nbsp;<LI-USER uid="288515"></LI-USER>&nbsp;<LI-USER uid="287794"></LI-USER>&nbsp;<LI-USER uid="285269"></LI-USER>&nbsp;<LI-USER uid="259118"></LI-USER>&nbsp;<LI-USER uid="252883"></LI-USER>&nbsp;<LI-USER uid="252668"></LI-USER></P>
<P>Thank you for all your messages.</P>
<P>We have an update for you!</P>
<P>We have published test versions of the <A href="https://play.google.com/apps/testing/com.teamviewer.quicksupport.market" target="_blank" rel="noopener">TeamViewer QuickSupport app</A> and of the <A href="https://play.google.com/apps/testing/com.teamviewer.host.market" target="_blank" rel="noopener">TeamViewer Host app</A> for our (Android) Samsung users.</P>
<P><U><STRONG>These app releases do not require any add-on installation.</STRONG></U></P>
<P>We would be very grateful for your feedback if this update fixes the issues you experienced with your Samsung devices.</P>
<P>You can download the apps with the links below:</P>
<UL>
<LI><A href="https://play.google.com/apps/testing/com.teamviewer.quicksupport.market" target="_blank" rel="noopener">Test version TeamViewer QuickSupport</A></LI>
<LI><A href="https://play.google.com/apps/testing/com.teamviewer.host.market" target="_blank" rel="noopener">Test version TeamViewer Host</A></LI>
</UL>
<P>Many thanks in advance.</P>
<P>Jean</P>Mon, 23 Dec 2019 11:20:26 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/79258#M3124JeanK2019-12-23T11:20:26ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/79259#M3125
<P>This Version don't fix the problem on S9+, TeamViewer Host go Offline after 10 sec.</P>Mon, 23 Dec 2019 11:11:48 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/79259#M3125Manolo2019-12-23T11:11:48ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/79262#M3126
<P>This does not help my situation as I have Teamviewer 13 licence for mobile devices....&nbsp;</P>Mon, 23 Dec 2019 11:18:01 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/79262#M3126ITR2019-12-23T11:18:01ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/79263#M3127
<P>Also&nbsp;<LI-USER uid="244695"></LI-USER>&nbsp;<LI-USER uid="252624"></LI-USER>&nbsp;<LI-USER uid="252374"></LI-USER>&nbsp;<LI-USER uid="251431"></LI-USER>&nbsp;<LI-USER uid="251257"></LI-USER>&nbsp;<LI-USER uid="248006"></LI-USER>&nbsp;<LI-USER uid="247384"></LI-USER>&nbsp;<LI-USER uid="244740"></LI-USER>&nbsp;<LI-USER uid="245658"></LI-USER>&nbsp;<LI-USER uid="245485"></LI-USER>&nbsp;<LI-USER uid="244881"></LI-USER>&nbsp;<LI-USER uid="243540"></LI-USER>&nbsp;<LI-USER uid="242611"></LI-USER>&nbsp;<LI-USER uid="243515"></LI-USER>&nbsp;and&nbsp;<LI-USER uid="365554"></LI-USER>,</P>
<P>Please see our post about our <A href="https://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/79258/highlight/true#M3124" target="_blank" rel="noopener">new test versions for your Samsung devices&nbsp;here</A>&nbsp;</P>
<P>We are looking forward to hearing your feedback.</P>
<P>Cheers,</P>
<P>Jean</P>Mon, 23 Dec 2019 11:18:21 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/79263#M3127JeanK2019-12-23T11:18:21ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/79269#M3129
<P>First for some reason it does not allow me to download beta version.... And second will it even work sinci I have TV 13 licence with mobile device support?&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screenshot_20191223_122324_com.android.vending.jpg" style="width: 482px;"><img src="https://community.teamviewer.com/t5/image/serverpage/image-id/12504i89CB1301DDB9A18C/image-size/large?v=1.0&amp;px=999" title="Screenshot_20191223_122324_com.android.vending.jpg" alt="Screenshot_20191223_122324_com.android.vending.jpg" /></span></P><P>&nbsp;</P>Mon, 23 Dec 2019 11:26:06 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/79269#M3129ITR2019-12-23T11:26:06ZRe: Can't install Add-On: Samsunghttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/79349#M3134
<P>It's working</P><P>and not need to download addon&nbsp;</P><P>every thing works&nbsp;</P><P>thanks for helping&nbsp;</P>Wed, 25 Dec 2019 23:45:59 GMThttps://community.teamviewer.com/t5/Mobile/Can-t-install-Add-On-Samsung/m-p/79349#M3134ka6872019-12-25T23:45:59Z