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60-Day Returns Policy

Not 100% happy with your order then return it to us under our No Quibble 60 Day Money Back Guarantee.

Our 60-Day return policy gives you plenty of time to consider your purchase. You can return any item in its original condition within 60 days of the date of shipment for a refund or exchange. We will also provide you a Freepost label to return the memory which ensures that there is no cost to our customers.

Lifetime Warranty

Feel confident that your memory will last a lifetime. Our lifetime warranty guarantees that if your memory should ever fail we will replace or repair the product free of charge. Please note that the lifetime warranty refers only to memory modules and not flash memory or storage products. Please see the individual 'product details' for warranties specific to each product. For complete warranty details please see our Terms and Conditions

Premium Brand Chips

Not all memory is the same. Our memory is manufactured using premium brand chips from manufacturers including Samsung, Elpida (NEC), Hynix (Hyundai), Micron and Hypertec. This ensures the highest level of reliability and compatability. You may be able to buy cheaper memory but you will not be able to buy the same quality of memory cheaper.

Memory Installation Guides

Memory is one of the simplest upgrades that you can perform on your computer. To make it even easier our support team have created both installation videos and a written guide for you to follow.

Should you have any issues with your installation please see our FAQ page or contact our support team via live chat or at support@offtek.co.uk.