Technical help (FAQ)

If you got special technical problems with the game, and need help, then make a thread for it, but please
take care that you do it in this way:

Thread-Title: Choose a title, that describes the problem, first write G1, G2, Or NotR and then the error-message (or a little part of the error-message) in the thread-title, i.e.:

G2: DDER_UNSUPPORTED

Thread: Describe your problem as good and detailed as you can! Nobody is able to help you, if you only write something like "i have a problem, it doesn`t work"! And when you get an error-message, please make a screen-shot of it!

How to make a screenshot

How to make a screenshot:

If you only need to make one screenshot, you can just hit the "print-screen"-key on your keyboard. Then open the windows-included "paint", hit ctrl+v, choose "file" -> save -> give it a name, below the name choose JPEG from the pull down menu and hit save.

If you wanna make more than one screenshot, you can use a tool which makes it easier.
Here you can download:HoverSnap
(Easy screen capture tool).

Patches

- Patches:

Gothic 1 - Patch v1.08k
(If you have the game-version 1.08j, a patch to v1.08k is only needed if you encounter graphic problems like flickering inventory, no menu, or for that case that you own a ATI Radeon or an old Geforce graphic card).

Background Programs

- Background Programs

Shut down all other programs and progresses in the background, if they´re not necessary for playing. To do so, enter the task-manager (by pressing "Crtl"+"Alt"+"Del"). Click on "applications" and shut down everything (mark the prog and then click on "end task (cancel/finish task,
my windows is German-version, so some names could be not match to the English windows like this "end task").
Leave the task-manager, then shutdown all progs you don´t need for playing (like Download-Manager, Firewalls, Anti Virus-progs, ICQ, etc). The icons of those progs you´ll find normally in the lower right (in the task-bar).
(In some cases it became necessary to uninstall a Firewall/Anti Virus-prog/Anti-spyware not only shut it down).
With the Autostartmanager v1.42 you can also check and kill unnecessary progs they loading automatically on windows-startup.

Instead of installing another program one can kill auto-start programs from the MsConfig.
- Open Start Menu -> Run
- Type msconfig and hit enter
- Click Startup tab and one can disable mostly all the programs from the menu.
- Click Apply -> OK and then Restart. After the restart select the check-box which appears first on the desktop and OK.

Also try to deinstall all programs which create a virtual-drive on your system, all burn-programs and all which is from Norton.

Reinstall the game

- Reinstall the game:

Uninstall the game, delete also manually the game folder, restart the PC and install the game new.

If something went wrong:

Zitat von WernerTWC

Manually uninstall of g1:

- start RegEdit.exe, search HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
- search 'gothic' till you find 'DisplayName'='Gothic'
- the found name of the found regestry-path is the GUID for the installation ( '{BBF10B37-4ED3-11D5-A818-00500435FC18}' )
- delete the path [Programs]\InstallShield Installation Information\[GUID]
- delete the above found path with the GUID

If Patch 1.08k is inastalled, the same again for 'DisplayName'='Gothic_Patch'. (by NicoDE).

Now, if you have more HDD´s than one, then you have to choose one by click on it.
There choose "user-defined" and type in on min- and max-value "1024".
Click on "determine" (or confirm or whatever it´s called).
On all other HDD´s shut the virtual memory down, just choose the HDD and click on "no virtual memory" and confirm it.
If you have only one HDD, then set it to min- and max-value "1024".

Deeper Hardware trouble

- Deeper Hardware trouble:
Make a thread for it, download this tool:EVEREST Home Edition
(Click there on "Jetzt herunterladen", means download now.)

Then install it, start it, choose in the "report"-menu (Bericht) "Quick-Report - All Pages" (Schnellbericht, alle Seiten) -> "Plain text" (Vollständiger Text).
Prog is working, wait a while, when it´s finished click "save to file", and save it.
You cannot post the whole report here, because it´s too long, so upload it somewhere, or send it to me
with email and i´ll make it an attachment to your problem-thread.

In case you get a "math64.dll" or an "Insufficient Memory" error when you try to install Gothic 2, here's a possible solution: use the batch installer provided here.

So far the scripts work only with:

G2 on 3CDs in English

G2 on 3CDs in English (another variant)

G2 on DVD in English

G2 Gold on 4CDs in English

G2 Gold on DVD in English

How it works: it will copy the files from the optical media onto your hard drive, it will create the G2 folder structure, extract the files from archives, move each file where it belongs and delete the leftovers.

It doesn't make shortcuts and it doesn't write in the registry.

Right now it does some error checking, but it's still possible to encounter problems, so if one step of the script doesn't work as it should, it won't always exit gracefully (which will probably result in more errors). But it's safe, it won't screw your system (no guarantees though ).

If you own an ATI Graphic Card and your Gothic/Gothic 2 game is really laggy, there is a fix you can apply.

It seems that ATI Video cards are not successfully managing all of the video memory of the card while running G1 or G2. To solve this problem, you have to simply open a graphically intensive app/benchmark (Link)

After you install one of them, open it and then open Gothic/Gothic 2.
Your game should be running smooth now, all maxxed out.