Action 7 News has received several phone calls from people in the same boat who said they ordered furniture, paid for it in full and never received anything. When they called to ask for a refund, they were told it would take 14 days. Others were told they couldn't have a refund, and others said their phone calls were never answered.

Bobbie Gallegos, David Zambrano and Amanda Chavez's stories were similar. Gallegos told Action 7 News at one point, the general manager even called her cell phone and left nasty voice messages.

All of the clients that Action 7 News talked to explained that they just want their money back. They feel they've been left in the dark with a lot of questions, only to find out they were scammed.

Owner Scott Mitchell confirmed that the store did in fact close about a week ago due to bankruptcy. He said he was ordered to give up the keys immediately and had no option but to leave without notice.

A sign on the door of Valley Furniture, however, simply states "Closed for Inventory."

Mitchell told Action 7 News it has been horrible walking away from a business he owned for 38 years. He said they lost hundreds of thousands of dollars in the last year, but that people can get their money back as long as they paid with credit card.

That, for a lot of customers, seems to be the problem as well. Many people said while they were never notified of the closure, they were also forced to pay cash -- told it might cost more if they paid with credit -- and therefore may be out of luck.

The Better Business Bureau, Attorney General's Office and Albuquerque Police Department are all aware of the problem. The BBB said Valley Furniture currently has about 56 complaints, a relatively high number, and continues to get negative reports. They suggest anyone who bought furniture with a credit card call and dispute the charges immediately.

The Attorney General's Office said victims should file a report with their office as well.

Albuquerque police, however, said they cannot help. The issue is a civil matter and will have to filed in court.