External USB dvd burner wont burn

I have a pacific digital USB dual dvd burner. under the serial number it says A6GYH9 and across from the pacificdigital.com there is another number which is 1854-4X-01-1. I have a compaq presario v6000 with vista basic installed. i have no clue why the external wont burn but I need it =/...Thank you for your time in advance.

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You will find many programs (and therefore hardware devices) that are NOT supported by Vista. Many drivers have not been written yet. You very well will not find any drivers that work with this device.

usually all drivers for Compaq and HP computer systems (portable and non-portable) can be found on the HP support website (Click here to go to it), simply go there, chose your region, than your country, enter your model number (not the series, the model number, you would usually find it on the service tag, or wherever you would find a serial number), but be sure to chose "Download drivers and software (and firmware)", and than chose your operating system. Hope this has helped.

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If it were the item you were trying to burn that causes the hanging, in other words a corrupt file, then that maybe the fault, but if it hangs with any other file your trying to burn, either your memory is being used up burning the files or you have a faulty burner, assuming you have tried different makes of dvd disks.
Unless you have a dual processor, it's not wise using the pc for anything else at the same time.