Re: Any way to increase broadband speed?

I've been caught in a game of responsibility ping-pong between my ISP and Openreach, each claiming that the other is responsible for improving our speed.

I feel your pain here! A client of mine saw their VDSL2+ speed drop from an acceptable and usable 15Mbps to around a 10th of that. Nothing changed at their end. Took a lot of calls to BT to get them to finally get an OpenReach engineer out who found and fixed the fault in about 10 minutes.

Off the wall suggestion, but are the FTTC distances lower for a nearby village giving them a better speed and are you friends with anyone there? Point-2-point links are not that difficult to set-up and the equipment isn't that expensive.

Re: Any way to increase broadband speed?

These are the stats, first "column" is test socket, second is main socket with faceplate and third column is in living room, readings taken from N16 router as I think the attenuation figure on the N14U was up against the "end stop".

Just showing downstream stats as the upstream is going as fast as it can go.
Had a look at the extension wiring on the faceplate and it doesn't look like there's a ring wire (only a white and blue/white wire connected to terminals 2 and 5, with no obvious tails. Obviously wasn't able to check behind the test socket but I would hope the wiring there would be finished off as neatly as the extension.

The house is about 4 and we're renting so limited scope for fixing stuff.
We have an extra socket in the bedroom but there's nothing plugged into it - the only socket we use is the living room.

Re: Any way to increase broadband speed?

are the FTTC distances lower for a nearby village giving them a better speed and are you friends with anyone there? Point-2-point links are not that difficult to set-up and the equipment isn't that expensive.

Yes, the houses across the football pitch (about 150metres away) have fibre but don't know anyone there

As I said earlier, the Mediatek chipsets in Asus routers are well known to mess up dsl lines, you really need to try out a non-Mediatek based router and leave it connected for a while to see if it improves things.

Re: Any way to increase broadband speed?

Thanks. I've ordered a second hand w9970 from the eBay. Suspect any request to have the banding removed is best left until the router is in place?
Also when setting it up, suspect it's best to force adsl1, to further improve stability?

Re: Any way to increase broadband speed?

Less stressful to just wait a couple of weeks and see what the DLM decides to do, also worth fitting an ADSL faceplate https://amzn.to/2wmCFyF so that the extensions are automatically filtered (will mean the modem only works at the master). The free option is to remove the extensions and have just the master socket, but whether that is feasible depends on your telephone requirements.

This should reduce the chance that some random noise is being picked up by the unused extensions occasionally and causing the broadband to trip and the DLM to intervene

Re: Any way to increase broadband speed?

Ok, will give it a couple of weeks when i get the router installed.
Unfortunately there's no power socket near the main socket so can't install modem there. Ironic really because the socket is in the electric cupboard....