My instagram account has been hacked, the email address registered to my account is not...

GetHuman-darciema's customer service issue with Instagram from September 2018

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Help with my Instagram issue

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GetHuman-darciema's next move: go to the Instagram help center.

Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-darciema will want to follow the link below to head to their help center. We will check on GetHuman-darciema later to make sure it's all set or try to help escalate.

Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account

Tip from another customer

If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.

The issue in GetHuman-darciema's own words

My instagram account has been hacked, the email address registered to my account is not mine. I don’t know my password any more, but I’d assume the hacker has changed it and the email address I created the account with is * years old, I don’t use it anymore. How can I take back my account???

GetHuman-darciema did not yet indicate what Instagram should do to make this right.

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