Is it Possible to Turn Customer-Owned (grey) Records to Third Party Maintained (blue) Records in Veeva Network?
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Updated October 27, 2017 11:32

Question:

Is it possible to switch existing customer-owned (grey) records to third-party maintained (blue) records in case existing data is managed by a third-party provider in the future?

Answer:

Currently, it is not possible to turn existing customer-owned (grey) records to third-party maintained (blue) records in a Network instance.

If a customer wants to have data maintained by a third-party provider, the entire data set needs to be loaded through a third-party System. Once the data is loaded, the grey records need to be merged into the newly created blue ones.

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