This is really lovely - Scareware: now with live support

Nicolas Brulez of Kaspersky has discovered that scareware distributors are now offering actual live support. Users installing fake anti-virus software Security Master AV and clicking on the 'Online Support' button are directed to a chat window in which they can put questions directly to the scareware 'vendor'. Debora Brown, Kendra Grace and David Lee appear to have all the time in the world online to convince victims in fluent English that their software is genuine and to get them to install the bogus full product. Alternatively, victims can call them up, or send an email.
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