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BPOs Fuelling Growth of PH Services Segment

Philippine Outsourcing Industry Contributes $13 B to Economy

According to a study done by the Information Technology and Business Process Association of the Philippines (IBPAP), the outsourcing sector is a crucial contributor to the continuous growth of the country’s services sectors and economy. In fact, last year, the outsourcing industry contributed $13 billion in revenues and produced 780,000 jobs.

Furthermore, IBPAP anticipates that the employment rate and revenues from the outsourcing sector will improve further as investors are planning to increase outsourcing operations outside the four key business process outsourcing (BPO) hubs of the Philippines.

Meanwhile, Metro Manila, Metro Cebu, Bacolod, and Metro Clark were recently dubbed by IBPAP as the "centers of excellence" or the best locations for information technology-business process management (IT-BPM).

IBPAP also collaborated with the Department of Science and Technology-Information and Communications Technology Office (DOST-ICTO) in creating the "Next Wave Cities" or the key locations that have the potential for growth in the outsourcing segment.