Conventional wisdom has long defined “Chiefs” as rulers of people—those at the top who hold the most power. But you say conventional wisdom is wrong. How so?

How does “being Chief” go viral in a company or organization?

You suggest that leaders should bring more of their personal lives into professional settings. Why is this important?

Studies show that up to 50 percent of team members self-identify as introverts, who you call the “Quiet Chiefs.” How can we better engage with them?

Rick Miller is an unconventional turnaround specialist, sought-after speaker, servant leader, and expert in driving sustainable growth. For over 30 years, he served as a successful senior executive in roles including President and/or CEO in Fortune 10, Fortune 30, nonprofit, and startup companies, including AT&T Global Services and Lucent Technologies. Throughout his career, he has been recruited from the outside to turn around poor performance in difficult times. His new book, Be Chief: It’s A Choice, Not A Title, helps leaders at all levels achieve their true potential.