She suffered a serious leg in jury in 2009 when she was hurt in a horse riding accident in 2009.

Before that, she was left in hospital for a month after she crushed two vertibrae in her spine after falling from an upstairs window.

She also sufferers from stomach problems, Coeliac disease, and severe anaemia.

A spokesman for Specsavers in Doncaster said: "The safety and wellbeing of all our customers is our number one priority. As part of this we are committed to making the store accessible to everyone, in line with the Equality Act 2010.

"Due to the confined nature of the ground floor area of the premises, access for mobility scooters is not possible. Anyone with mobility issues is offered use of a wheelchair on arrival. Those arriving by mobility scooter are asked to leave the vehicle just outside of the front door, in full view of the store, and to make use of our wheelchair if necessary.