Thursday, 18 March 2010

The Mysterious Case of My Missing Boots

Spring is here and I thought I would have a special spring outfit for today. I'd been looking for some casual brown boots to match my new bag.

It was hard looking for a pair I actualy wanted to wear- the quality was either too low or the price was too high. Finally, I settled on a pair from Esprit, which were retailing at 50% off (winter is over after all).

I ordered it over a week ago and it was due to arrive on Monday or Tuesday, but it never did. So yesterday, I entered the code into TNT track&trace, only to see that it HAD been delivered 0_0. Not dropped off, not TRIED to deliver but no one was home, but simply "The package has been delivered". Then, I checked the signature and it was received by someone called "JAN".

Who the fuck is Jan? Where the fuck are my boots?! Worse, WHY do I have to fix this mess?! And if I don't pay within 14 days, who knows if the company will send the debt collecting agency to me (happens quite often here) which is going to be a real pain in the arse to clear up (calling = a long wait and every minute costs like 1 euro- not to mention having to scream at those people who won't believe you because they face a lot of iritating people everyday).

I called up TNT who were nice enough and they said that my package should have never been delivered to my neighbour (if they DID deliver to my neighbour, they should have left a note in my mailbox but I never got anything) as it has to be signed by only ME. They said they would launch an 'investigation' (sounds cooler than it is, of course heh) and call me back within 4 hours. I just got a call from someone a few minutes ago saying that they have launched an investigation and that they would get back to me as soon as they know something.

Let's see if my boots turn up soon and that this tiny administrative mess over a pathetic pair of boots will be solved soon...