Shipping Information

Australia

*Orders placed before 3pm AEST will be dispatched the same day. We use Australia Post Express which is next business day delivery within the express post network (Australian capital cities and major metro areas). Regional areas outside the express post network may be 2-5 days.

If you have not received your items within 4 business days of making your order please email us with your full name and order number.

*Please be aware that orders placed during sale periods or product launches are expected to have a delayed processing time*

Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with Australia Post. If you are not home at the time of delivery you will be left a card and your parcel will be taken to your local Australia Post.

New Zealand

* Order value threshold and delivery costs are charged in AUD$. AUD$150 threshold and $15 shipping. See the approximate conversion rate here

* Orders placed before 3pm AEST will be dispatched the same day. All NZ orders are sent Express with DHL. Delivery may be delayed due to customs clearance or delivery outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order.

If you have not received your items within 4 business days of making your order please email us with your full name and order number.

Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with DHL.

USA & Canada

* Order value threshold and delivery cost are charged in AUD$. AUD$150 threshold and $20 shipping. See the approximate conversion rate here

* Orders placed before 3pm AEST will be dispatched the same day. All USA & Canada orders are sent Express with DHL. Delivery may be delayed due to customs clearance or delivery outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order.

If you have not received your items within 4 business days of making your order please email us with your full name and order number.

Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with DHL.

United Kingdom

* Order value threshold and delivery cost are charged in AUD$. AUD$150 threshold and $25 shipping. See the approximate conversion rate here

* Orders placed before 3pm AEST will be dispatched the same day. All UK orders are sent Express with DHL. Delivery may be delayed due to customs clearance or delivery outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order.

If you have not received your items within 4 business days of making your order please email us with your full name and order number.

Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with DHL.

ALL other countries in Europe, Asia, Middle East & Africa

* Orders placed before 3pm AEST will be dispatched the same day. All orders are sent Express with DHL. Delivery may be delayed due to customs clearance or delivery outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order.

If you have not received your items within 4 business days of making your order please email us with your full name and order number.

Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with DHL.