Ayer, MA EMP Announcement

Please be advised that due to operational necessity EMP empty returns will be suspended tomorrow, Tuesday February 13th at the Ayer Intermodal facility. EMP empty returns will resume on Wednesday, February 14th.

As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize accessNS for information concerning their shipments.