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Welcome to WIHI

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WIHI is an exciting "talk show" program from IHI, originally envisioned by Don Berwick, MD, former President and CEO, Institute for Healthcare Improvement. (Currently President Emeritus and Senior Fellow at IHI). You can watch Don talk about WIHI in the video below.

WIHI is free, it’s timely, and it’s designed to help dedicated legions of health and health care improvers worldwide keep up with some of the freshest and most robust thinking and strategies for improving health and patient care. The quality improvement movement has reached a tipping point in terms of global reach, provider and payer consciousness, and bold new ideas for health care reform. The opportunity to influence and shape what fundamental change looks like has never been greater. We invite you to sharpen your thinking and add to the momentum for system redesign.

The issues may be complex, but the format of WIHI is simple. It’s 60 minutes, every other week. There’s a host, one or more carefully chosen guests, and you — with your questions and comments. All we ask is that you register for the program in advance. You can join the program live — via computer or telephone or both — or you can listen to or download an archived audio file for listening later.

Your host is IHI’s Madge Kaplan, who brings a wealth of experience to WIHI from her years reporting on health care for public radio. IHI’s Director of Communications since 2004, and the regular “voice” of the 100,000 Lives and 5 Million Lives Campaign conference calls, Madge is known for her ability to create a shared space for lively and enriching discussions.

December 1, 2016 | Against a backdrop of hundreds of improvements that are being tracked and reported on by thousands of health systems in the US alone, guidance on which measures are most important to the pursuit of better care, better health, and lower cost couldn’t be more timely.

November 17, 2016 | We like to think that robust safety cultures are so common in health care organizations today, everyone is comfortable pointing out missteps and discrepancies to their colleagues and even getting better at bringing them to the attention of their supervisors. Not so fast.

November 3, 2016 | Systems of safety, culture change, reliability, and a continuous learning system. These are not just theoretical concepts; they’re grounded in a lot of keen observations and careful work over many years and may be key to sustaining improvements in safety.

October 20, 2016 | A lot has been said and written over the years about the important role family caregivers play on behalf of loved ones with various health conditions and disabilities. But acknowledgment of the estimated 42 million family caregivers in the US alone hasn’t always translated into needed support.

October 6, 2016 | With so much focus on improving patient satisfaction scores and patient-centered care, are patients and family members feeling more positive about the experiences they’re having in the US health care system? Are they feeling more connected to their care teams?