Hilton should take his name away from this hotel It’s a very old build

The only reason I booked this hotel was because of the location

Old building doors to the room are very hard to open and close, beds are very uncomfortable I got a back pain and my son got the same back problem from the bad mattress
No coffee machine or any complimentary in a 5 Star suit, , They had a wrong fire alarm went on two nights on the roll around 1:00 o’clock in the morning woke us up and they didn’t do anything for it to make up to us
I travel a lot and always stay in 5 stars hotels all over the world
This hotel (London New York) was the worst hotel I ever stayed in for the last 10 years of my life
I suggest no one to stay in this hotel for any price
I wasted my $$$ money and plus I damaged my health by staying there

Okay

Oct 2017

4.8

Tired and staff seemed taxed

The location was good with proximity to Time Square, Central Park, Broadway Shows w/o being right in the middle of it. The guys at the door we're great!

Our room was dated and not well designed for a suite. The working staff seemed taxed but was hard working and assisted with a smile once engaged. Management seemed aloof.

Excellent

May 2017

10.0

Great location, friendly staff and the luxury linens on bed made it extra comfortable

I don't have a bad thing to say

Excellent

Mar 2015

10.0

The London NYC is amazing!

The concierge gave wonderful recommendations before and during our trip!

Excellent

Jan 2015

10.0

Great sized rooms for biz travelers

Everything

Restaurant service and housekeeping seem more lax and work without urgency or purpose... Unmotivated!

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About

Overview

Our hotel has begun an exciting transformation to Conrad New York Midtown with updates already taking place to the guest suites. In late January, the lobby and restaurant will be temporarily closed. During this time, breakfast will be served on the second floor and guests can continue to enjoy 24 hour in-suite dining. Our anticipated completion is June 2019. We appreciate your patience during this time. The only all-suite hotel in Midtown Manhattan, The London NYC combines a uniquely generous amount of livable space, modern conveniences and a limited number of rooms per floor for a residential sense of privacy. Soaring 54 floors above Manhattan, every suite at The London NYC provides a north or south facing vantage point for a quintessential New York City view. Situated in the heart of Midtown Manhattan, The London NYC is surrounded by the best of New York City, while located on quiet side street. Just south of Central Park, this hotel is an effortless walk to Rockefeller Center, the Museum of Modern Art, Fifth Avenue shopping, the Theater District and Times Square. More comforts and experiences at The London NYC include: - One of the largest hotel gyms in Manhattan with natural daylight, open space and equipment ranging from cardio and free weights to Kinesis with self-guided strength training - The London Bar offering innovative cocktails and French-influenced seasonal cuisine - In-suite dining menus for every craving or the option of several private dining rooms - Impeccable venues with stunning views and the latest technology for unforgettable events Be greeted by our attentive and welcoming team as if coming home to your own Manhattan residence. With service that is intuitive yet unobtrusive, The London NYC delivers a sophisticated and understated luxury experience.

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