9780131181014

0131181017

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Summary

This absolutely outstanding book overcomes the obstacles and impediments that beset so many others in the field of police management. Its clear, concise presentation and realistic and very thorough overview of contemporary law enforcement organizations and managerial issues make this a tightly written book that manages to cover all the relevant major topics in contemporary law enforcement management; its appealing and straightforward style will be appreciated by all users.Organizational Behavior and Management in Law Enforcementincludes chapters on personality, values, groups, power, decision-making, conflict, change, and organization development. Case studies put this book above all others in the field.For professionals in law enforcement that hold these positions: Chief, Assistant Chief, Commander, Major, Captain, Lieutenant, Watch Commander, Sheriff, and Assistant Sheriff.

Table of Contents

Foreword

xvii

Preface

xxi

Acknowledgments

xxiii

Police Management: Evolving Strategies

1

(28)

Learning Objectives

1

(1)

Historical Antecedents

2

(1)

Classical School

2

(4)

Bureaucracy

2

(2)

Scientific Management

4

(1)

Administrative School

5

(1)

Early Police Administration Researchers

6

(7)

POSDCORB

7

(1)

Human Relations School

8

(2)

Systems Theory

10

(2)

Open-System Thinking and Policing

12

(1)

Contingency Theory

12

(1)

Police Organizational Structure

13

(4)

Types of Organizing

15

(2)

Police Management in Transition

17

(8)

The Political Era

17

(1)

The Reform Era

18

(2)

The Community Policing Era

20

(3)

CompStat

23

(2)

Summary

25

(1)

Key Terms

26

(1)

Discussion Topics and Questions

26

(1)

For Further Reading

26

(1)

Notes

27

(2)

Dynamics of Management: Managers and Organizational Behavior

29

(25)

Learning Objectives

29

(1)

Case Study Lieutenants Smits and Miles

30

(1)

Management Defined

31

(3)

Management Functions

31

(3)

Managerial Levels

34

(4)

Line and Staff

37

(1)

Managerial Skills

38

(3)

Technical Skills

38

(1)

Human Skills

39

(1)

Conceptual Skills

39

(1)

Managerial Role Expectations

39

(2)

The New Emerging Police Management Role

41

(3)

Organizational Behavior

44

(6)

Organizational Behavior Defined

45

(2)

Historical Foundations of Organizational Behavior

47

(3)

Case Study Chief Cindy Miller

50

(1)

Case Study Chief Max D. Kenney

50

(1)

Summary

51

(1)

Key Terms

51

(1)

Discussion Topics and Questions

51

(1)

For Further Reading

51

(1)

Notes

52

(2)

Personality: Understanding the Complexity of Human Behavior in the Organization