Statistical data - Northern Territory

A. About you

Note: The percentage of respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.3%.

< 25 years

7

5

25 – 34 years

15‡

23

35 – 44 years

32†

27

45 – 54 years

36

32

> 54 years

9†

14

Question 2. What is your sex?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.0%.

Female

63†

58

Male

37†

42

Question 3. Agency size (Which Australian Public Service (APS) agency do you work for?)

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.0%.

Small (100 – 250 employees)

1

2

Medium (251 – 1000 employees)

14

10

Large (over 1000 employees)

85

88

Question 4. Where is your workplace?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.0%.

Australian Capital Territory

0‡

39

New South Wales

0‡

18

Victoria

0‡

16

Queensland

0‡

11

South Australia

0‡

6

Western Australia

0‡

5

Tasmania

0‡

3

Northern Territory

100‡

2

Outside Australia

0

1

Question 5. What is your substantive classification level?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.0%.

APS 1 – 6 (or equivalent)

87‡

73

Executive Level 1 – 2 (or equivalent)

12‡

25

Senior Executive Service (or equivalent)

1

2

Question 6. What is your total length of service in the APS? [Please include all periods of service in the APS.]

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 0.2% and APS-wide was 0.1%.

Less than 1 year

6

6

1 to less than 5 years

40‡

25

5 to less than 10 years

23

23

10 to less than 15 years

12†

15

15 to less than 20 years

8

9

20 years or more

11‡

22

Question 7. What is your employment category?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 0.5% and APS-wide was 0.4%.

Ongoing

95

95

Non-ongoing

5

5

Not sure

0

0

Question 8a. Do you identify yourself as an Indigenous Australian?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 0.2% and APS-wide was 0.2%.

Yes

23‡

3

No

77‡

97

Question 8b. Are you identified as an Indigenous Australian in your agency's human resource information system (i.e. have you informed your agency)?

NT %

APS %

Note: Respondents who answered 'No' to question 8a were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 3.2%.

Yes

90‡

75

No – I chose not to inform

1‡

9

No – I have never been asked for this information

0‡

8

No – For another reason

8‡

5

Not sure

1‡

3

Question 9a. Do you have an ongoing disability?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 0.5% and APS-wide was 0.2%.

Yes

4‡

6

No

96‡

94

Question 9b. Is your ongoing disability recorded on your agency's human resource information system (i.e. have you informed your agency that you have a disability)?

NT %

APS %

Note: Respondents who answered 'No' to question 9a were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 1.7%.

Yes

*

50

No – I chose not to inform

*

16

No – I have never been asked for this information

*

14

No – For another reason

*

8

Not sure

*

11

Question 10. Are you of non-English speaking background (NESB)? [For the purpose of this survey, you should indicate ‘yes’ to this question only if you were born overseas and your first language was not English.]

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.5%.

Yes

5‡

15

No

95‡

85

Question 11a. Do you have carer responsibilities?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.1%.

Yes

33

36

No

67

64

Question 11b. For whom do you have carer responsibilities?

NT %

APS %

Note: Respondents who answered 'No' to question 11a were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.7% and APS-wide was 0.3%. Respondents were able to provide more than one answer to this question.

Child(ren) – under 5 years

32

30

Child(ren) – 5 to 16 years

61

55

Child(ren) – over 16 years

19

19

Parent(s)

6‡

16

Other relative(s) (not including parents or children)

5

4

Partner

5‡

9

Other

2

2

Question 12. What is your highest completed qualification?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.3%.

Less than Year 12 or equivalent

25‡

11

Year 12 or equivalent (HSC/Leaving certificate)

21

20

Vocational qualification

13

10

Associate diploma

11

8

Undergraduate diploma

4

4

Bachelor degree (including with Honours)

16‡

26

Postgraduate diploma (includes Graduate certificate)

3‡

9

Master's degree

6‡

9

Doctorate

1†

2

Question 13. In which languages do you have a sufficient degree of competence for work-related tasks?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 13.7% and APS-wide was 3.8%. Respondents were able to provide more than one answer to this question.

English

97

96

Arabic

0

0

Cantonese

0

1

Croatian

0

1

Dutch

1

0

French

3

2

German

2

1

Greek

0

1

Hindi

0†

1

Indonesian

2

1

Italian

1

1

Japanese

1

0

Korean

0

0

Macedonian

0

0

Maltese

0

0

Mandarin

0

1

Polish

0

0

Russian

0

0

Serbian

0

0

Spanish

0†

1

Tagalog (Filipino)

0

1

Turkish

0

0

Vietnamese

0

1

Other

5

3

B. General impressions

Question 14. Please rate your level of agreement with the following statements regarding your current job:

D. Health and wellbeing

Note: The percentage of respondents who did not answer this question in the NT was 2.7% and APS-wide was 2.8%.

Full-time basis

92‡

86

Part-time basis

8‡

13

Casual basis

1

1

Not sure

0

0

Question 23. How many hours are you usually expected to work in a fortnight in your current job?

NT %

APS %

Note: Respondents who answered 'Part-time basis', 'Casual basis' or 'Not sure' to question 22 were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 2.3% and APS-wide was 1.8%.

75 hours or less

43

43

More than 75 hours to less than 80 hours

42

36

80 to less than 90 hours

8‡

13

90 to less than 100 hours

5

4

100 to less than 120 hours

2

2

120 to less than 150 hours

0

1

150 hours or more

0

0

Not applicable (e.g. graduated return to work)

0

0

Question 24. In the last fortnight, how many hours did you work in your current job?

NT %

APS %

Note: Respondents who answered 'Part-time basis', 'Casual basis' or 'Not sure' to question 22 were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 2.3% and APS-wide was 1.4%.

75 hours or less

31

33

More than 75 hours to less than 80 hours

39

34

80 to less than 90 hours

13‡

19

90 to less than 100 hours

7

6

100 to less than 120 hours

3

4

120 to less than 150 hours

3

1

150 hours or more

0

0

Not applicable (e.g. graduated return to work, on leave for whole fortnight)

4

2

Question 25. Considering your work and life priorities, how satisfied are you with the work-life balance in your current job?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 3.3% and APS-wide was 3.3%.

Satisfied

70

70

Neither satisfied nor dissatisfied

20

16

Dissatisfied

10

13

Question 26. In the last fortnight, how many days did you take of the following types of unplanned leave? [Please exclude annual leave, long service leave, adoption leave, purchased leave, parental leave, flex leave, jury duty, emergency services duty.]

Leave type

None %

One day or less %

More than 1 day to 2 days %

More than 2 days to 5 days

More than 5 days

Note: The percentage of respondents who did not answer this question in the NT was: a – 19.2%, b – 27.7%, c – 34.3%, d – 32.0%, e – 34.3%. The percentage of respondents who did not answer this question APS-wide was: a – 19.7%, b – 28.7%, c – 34.1%, d – 32.3%, e – 34.3%. The response categories shown were coded from free-text responses provided for the number of days leave taken in each category.

a. Sick (due to personal illness, injury or to undergo an unplanned or planned medical procedure, whether paid or unpaid, regardless of duration)

NT

76

13

7

4

1

APS

74

15

6

4

1

b. Carer's (to provide care or support for a member of your immediate family or household, whether paid or unpaid, regardless of duration)

NT

88

10

1†

0

2‡

APS

89

8

2

1

0

c. Compensation (resulting from work-related personal injury/disease and accepted by Comcare, excludes time spent on rehabilitation programs where they take place at the workplace in paid employment)

NT

100

0

0

0

0

APS

99

0

0

0

0

d. Miscellaneous/other (taken in the event of an unexpected emergency, whether paid or unpaid, regardless of duration)

j. I can talk to my supervisor about something that has upset or annoyed me about work.

NT

71‡

16‡

13

APS

63

23

14

k. I am supported through emotionally demanding work.

NT

58‡

25†

17

APS

49

30

22

l. My supervisor encourages me.

NT

62

23

15

APS

58

27

15

m. If work gets difficult, my colleagues will help me.

NT

68

23

8

APS

67

26

8

n. I get help and support I need from colleagues.

NT

65

28

7

APS

68

25

7

o. I get the respect I deserve from my colleagues.

NT

72

23

4

APS

75

20

5

p. My colleagues are willing to listen to my work-related problems.

NT

66‡

28‡

6

APS

73

22

5

q. There is friction or anger between colleagues.

NT

14

29

56

APS

11

31

59

r. I am subject to unkind words or behaviour.

NT

5

13

81

APS

4

13

83

s. I am subject to bullying at work.

NT

1‡

8

92‡

APS

2

11

87

t. Relationships at work are strained.

NT

5

34‡

61†

APS

6

26

68

u. I am clear what is expected of me at work.

NT

80

12

9

APS

77

12

10

v. I know how to go about getting my job done.

NT

94

5

1

APS

94

6

1

w. I am clear what my duties and responsibilities are.

NT

88

6†

6‡

APS

88

9

3

x. Staff are consulted about change at work.

NT

52

29†

19

APS

46

34

20

y. I have sufficient opportunities to question managers about change.

NT

52

27

21

APS

47

31

22

z. When changes are made, I am clear how they will work out in practice.

NT

37

43

20

APS

38

41

21

E. Recruitment and retention

Question 31a. In the last 12 months, have you applied for a job in the APS?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 3.6% and APS-wide was 3.8%. Respondents were able to provide more than one answer to this question.

Yes, in my agency

28‡

38

Yes, in another APS agency

19†

14

No

58

54

Not sure

0

0

Question 31b. Based on your most recent experience in applying for a job in the APS, what was the outcome of the process?

NT %

APS %

Note: Respondents who answered 'No' or 'Not sure' to question 32i were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.2%.

I was offered the job

33

38

I was not offered the job

42

37

I withdrew my application

6‡

2

Availability of the job was withdrawn

6‡

2

The process is not yet complete

11‡

16

Other

1‡

4

Question 31c. Based on your most recent experience in applying for a job in the APS, approximately how long did it take from when you submitted your application to you being offered the job, or to being advised that you were not a successful applicant?

NT %

APS %

Note: Respondents who answered 'No' or 'Not sure' to question 31a or 'I withdrew my application', 'Availability of the job was withdrawn', 'The process is not yet complete', or 'Other' to question 31b were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.4%.

I was not advised (e.g. the agency where I applied had a policy of only contacting candidates who were shortlisted)

1

2

1 month or less

48‡

23

1 to less than 2 months

24

24

2 to less than 3 months

21

21

3 to less than 4 months

3‡

13

4 months to less than 9 months

0‡

14

9 months to less than 18 months

3

3

18 months or more

1

0

Question 31d. Based on your most recent experience in applying for a job in the APS, please rate your level of agreement with the following statements:

c. My desire to try a different type of work or seeking a career change

NT

35†

30

23‡

0

11‡

APS

43

35

16

1

6

d. My interests do not match the responsibilities of my current job

NT

15‡

34

28

6‡

18

APS

29

29

23

2

18

e. The lack of opportunity to work on innovative or 'leading edge' projects in my current job

NT

29

35

17†

5‡

14

APS

33

29

23

1

14

f. The lack of future career opportunities in my current agency

NT

43‡

32‡

15

0

10

APS

54

24

13

1

9

g. The lack of recognition in my current agency for doing a good job

NT

21‡

39‡

18

1

20†

APS

32

31

22

1

14

h. Promotions in my current agency are generally not based on fair and transparent recruitment processes

NT

27

29‡

11‡

7

26

APS

30

22

20

7

21

i. Senior leadership in my current agency is of a poor quality

NT

28

25

22

1†

23

APS

32

26

21

4

18

j. My current remuneration package

NT

22†

43‡

25

0

10

APS

29

31

28

1

11

k. Other

NT

*

*

*

*

*

APS

38

3

4

5

50

Question 36a. If you are intending to leave the APS, would you consider returning to work in the APS in the future?

NT %

APS %

Note: Respondents who answered 'No' or 'Not sure' to question 34 were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 1.5% and APS-wide was 1.7%.

Yes

61‡

43

No

2‡

8

Not sure

20

21

Not applicable – I do not intend to leave the APS in the next two years

17‡

28

Question 37. Have you been at your current substantive classification level for at least five years?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 3.6% and APS-wide was 4.0%.

Yes

35‡

45

No

65‡

54

Not sure

0

1

Question 38. How has the work at your current classification level over the last five years or more changed in relation to your:

h. Workload (e.g. the number or size of tasks to be completed within a given timeframe)?

NT

57‡

32‡

11‡

0‡

APS

70

22

6

2

F. APS Values and Code of conduct

Question 39. Based on your experience in the workplace, how frequently:

Always / Often %

Sometimes %

Rarely / Never %

Not sure %

Note: The percentage of respondents who did not answer this question in the NT was: a – 4.4%, b – 4.4%, c – 14.2%. The percentage of respondents who did not answer this question APS-wide was: a – 4.8%, b – 4.8%, c – 5.2%.

a. Do colleagues in your immediate work group act in accordance with the APS Values in their everyday work?

NT

88

9

1

2

APS

90

7

1

1

b. Does your supervisor act in accordance with the APS Values in his or her everyday work?

NT

87

9

1

3

APS

89

7

2

2

c. Do senior leaders (i.e. the SES) in your agency act in accordance with the APS Values?

NT

74

11

2

13

APS

70

10

3

17

Question 40a. In the last 12 months, did you witness another APS employee engaging in behaviour you saw as serious breach(es) of the Code of Conduct? (e.g. fraud, theft, misusing clients’ personal information, sexual harassment, leaking classified documentation.)

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 4.7% and APS-wide was 4.6%.

Yes

18

15

No

76†

82

Not sure

6

4

Question 40b. What type of serious misconduct did you witness?

NT

APS

Note: Respondents who answered 'No' or 'Not sure' to question 40a were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.8%. Respondents were able to provide more than one answer to this question.

Access to and misuse of clients' personal information

11

9

Leaking of information (other than misuse of clients' personal information)

Wastage of public funds (other than improper use of Commonwealth resources)

11†

16

Harassment or bullying

70

74

Creation of danger to health, safety or the environment (other than harassment/bullying)

1‡

5

Conflict of interest – in procurement

3‡

6

Conflict of interest – in program management

11‡

3

Conflict of interest – in a regulatory or investigatory role

0‡

3

Conflict of interest – other

11‡

6

Theft or fraud

13

10

Improper acceptance of gifts or benefits

1‡

4

Other

16

12

Question 40c. Did you report the serious misconduct?

NT %

APS %

Note: Respondents who answered 'No' or 'Not sure' to question 40a were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.1%.

Yes

52

45

No

48†

55

Question 40d. Why did you not report the serious misconduct?

NT %

APS %

Note: Respondents who answered 'No' or 'Not sure' to question 40a or 'Yes' to question 40c were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 1.0%. Respondents were able to provide more than one answer to this question.

I did not want to upset relationships in the workplace

26

25

It is not my responsibility to report the misconduct

0‡

6

It could affect my career

27‡

34

I did not think any action would be taken

53

50

The matter(s) were resolved informally

15

13

I did not think the misconduct was serious enough

0‡

8

Other

20‡

39

Question 40e. When you reported the serious misconduct, how satisfied were you with the outcome(s)?

NT %

APS %

Note: Respondents who answered 'No' or 'Not sure' to question 40a or 'No' to question 40c were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.4%.

Satisfied

*

24

Neither satisfied nor dissatisfied

*

12

Dissatisfied

*

58

Not applicable – outcome pending

*

5

Question 40f. Why were you dissatisfied with the outcome(s) of reporting the serious misconduct?

NT %

APS %

Note: Respondents who answered 'No' or 'Not sure' to question 40a, 'No' to question 40c or 'Very satisfied', 'Satisfied', 'Neither satisfied nor dissatisfied' or 'Not applicable – outcome pending' to question 40e were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.3%. Respondents were able to provide more than one answer to this question.

My agency was slow to take action

*

23

My agency did not take any effective action

*

65

The employee continued to breach the Code

*

49

The employee was transferred or promoted within my agency

*

16

The employee resigned and went to another agency before the breach investigation was finalised

*

5

The managers accepted the behaviour

*

49

My career has been negatively affected

*

26

My working relationships have been negatively affected

*

37

I was not informed of the outcome

*

17

Other

*

15

Question 41a. During the last 12 months, have you been subjected to harassment or bullying in your workplace?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 4.8% and APS-wide was 4.7%.

Yes

14

18

No

85†

79

Not sure

1

3

Question 41b. Did you report the harassment or bullying?

NT %

APS %

Note: Respondents who answered 'No' or 'Not sure' to question 41a were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.0%.

Yes

62‡

39

No

38‡

61

Question 41c. Why did you not report the harassment or bullying?

NT %

APS %

Note: Respondents who answered 'No' or 'Not sure' to question 41a or 'Yes' to question 41b were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.5%. Respondents were able to provide more than one answer to this question.

I did not want to upset relationships in the workplace

*

39

I did not have enough evidence

*

20

It could affect my career

*

42

I did not think any action would be taken

*

50

The matter was resolved informally

*

11

I did not think the harassment or bullying was serious enough

*

21

Managers accepted the behaviour

*

32

I did not think it was worth the hassle of going through the report process

*

32

Other

*

23

Question 41d. Was action taken as a result of your report of the harassment or bullying?

NT %

APS %

Note: Respondents who answered 'No' or 'Not sure' to question 41a or 'No' to question 41b were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.2%.

Yes, fully

*

11

Yes, to some extent

*

49

No

*

31

Not sure

*

9

Question 41e. How satisfied were you with the action taken against the harassment or bullying?

NT %

APS %

Note: Respondents who answered 'No' or 'Not sure' to question 41a, 'No' to question 41b or 'No' or 'Not sure' to question 41d were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.0%.

Satisfied

*

34

Neither satisfied nor dissatisfied

*

19

Dissatisfied

*

44

Not applicable – outcome pending

*

3

Question 41f. Why were you dissatisfied with the outcome(s) of reporting the harassment or bullying?

NT %

APS %

Note: Respondents who answered 'No' or 'Not sure' to question 41a, 'No' to question 41b, 'No' or 'Not sure' to question 41d, or 'Very satisfied', 'Satisfied', 'Neither satisfied nor dissatisfied' or 'Not applicable – outcome pending' to question 41e were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.6%. Respondents were able to provide more than one answer to this question.

My agency was slow to take action

*

24

My agency did not take any effective action

*

53

The employee continued to harass or bully others

*

53

The employee was transferred or promoted within my agency

*

16

The managers accepted the behaviour

*

49

My career has been negatively affected

*

33

I was not informed of the outcome

*

18

Other

*

25

G. Individual performance

Question 42. Do you have a documented performance plan for your current job?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 7.1% and APS-wide was 5.2%.

Yes

82

86

No

18

14

Question 43a. Have you received formal individual performance feedback in your current agency in the last 12 months?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 6.6% and APS-wide was 4.9%.

Yes

85

88

No

15

12

Question 43b. From which sources did you receive formal individual performance feedback in the last 12 months?

NT %

APS %

Note: Respondents who answered 'No' to question 43a were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.3% and APS-wide was 0.5%. Respondents were able to provide more than one answer to this question.

Someone more senior (other than your supervisor)

16

16

Your supervisor

95

97

Co-worker

8

8

Someone more junior than you

1‡

4

Client

4

3

Consultant/service provider

0

1

Representative of another APS agency

1

1

Minister or ministerial adviser

0

0

Other

1

1

Question 43c. Please rate your level of agreement with the following statements:

iii. My learning and development needs were adequately considered as part of the performance feedback discussion.

NT

54‡

29‡

16

1

APS

64

22

14

0

iv. My performance feedback discussion included how my performance aligns with the APS Values and Code of Conduct.

NT

57

28‡

14

1

APS

60

22

17

2

v. My performance feedback discussion included how my performance aligns with business outcomes.

NT

58‡

26‡

12

3†

APS

69

19

11

1

Question 44. Please respond to the following statements regarding your general work performance in your current job:

Always / Often %

Sometimes %

Rarely / Never %

Not sure %

Not applicable %

Note: The percentage of respondents who did not answer this question in the NT was: a – 7.2%, b – 6.6%, c – 6.6%, d – 6.6%. The percentage of respondents who did not answer this question APS-wide was: a – 5.6%, b – 5.6%, c – 5.6%, d – 5.7%.

a. I complete my assigned duties.

NT

100

0

0

0

0

APS

99

1

0

0

0

b. I fulfil the responsibilities set out in my performance plan.

NT

94

0†

0

2

4

APS

93

1

0

1

4

c. I perform the tasks that are expected of me.

NT

100

0

0

0

0

APS

99

1

0

0

0

d. I meet the formal performance requirements of my job.

NT

96

0

0

2

2

APS

97

1

0

1

1

Question 45. In the last fortnight, please rate your overall job performance (for the days that you worked) on a scale of 1 to 10, where 1 means the worst performance anyone could have at your job and 10 means the performance of a top worker.

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 6.6% and APS-wide was 5.8%.

1 = Worst performance

0

0

2

0

0

3

0

0

4

1

0

5

3

2

6

3

3

7

8‡

13

8

41

39

9

21

26

10 = Top performance

20‡

14

Not Applicable (e.g. on leave for whole fortnight, on graduated return to work)

2

2

Question 46a. In the last 12 months, have your learning and development needs been identified and agreed to with your manager?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 6.6% and APS-wide was 5.7%.

Yes, fully identified

47

48

Yes, to some extent

29†

35

No

21‡

15

Not sure

3

3

Question 47a. Based on your experience in the workplace, please rate your level of satisfaction with:

Question 48. How would you rate the overall effectiveness of the learning and development you have received in the last 12 months (in your current agency only) in helping you improve your performance?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 6.6% and APS-wide was 5.7%.

High

34

30

Moderate

37

41

Low

19

21

Not sure

3

2

Not applicable

7

6

Question 49. How much time did you spend in learning and development activities off-the-job during the last 12 months? [Off-the-job activities can include seminars, conferences, classroom training courses, leadership programs, academic study, formal in-house programs and online training.]

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 7.3% and APS-wide was 5.6%.

No time

18

18

1 to 2 days (include part day)

22

26

3 to 5 days

27

27

6 to 10 days

22‡

14

More than 10 days

6‡

11

Not sure

4

4

I. Leadership

Question 50. What is your immediate supervisor’s current classification level? [If they are acting or temporarily performing at that level, please record their acting level.]

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 16.2% and APS-wide was 6.8%.

Question 57b. (APS respondents only) Which one of the following best describes your accounting/finance occupation?

NT %

APS %

Note: Only APS respondents who selected the 'Accounting/finance' option in question 57a were asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.1%.

Accounts processing

*

22

Budgeting

*

12

Financial accounting or reporting

*

23

Finance analyst

*

3

General finance

*

15

Management accounting

*

4

Performance/output reporting

*

2

Tax accounting

*

9

Manager

*

2

Other

*

9

Question 57c. (APS respondents only) Which one of the following best describes your human resources occupation?

NT %

APS %

Note: Only APS respondents who selected the 'Human resources' option in question 57a were asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.4%.

Human resources generalist

*

15

Learning and development

*

10

Occupational health and safety

*

7

Payroll

*

25

Performance management

*

3

Recruitment

*

12

Talent management

*

0

Worker's compensation

*

4

Workforce planning

*

4

Workplace relations

*

9

Manager

*

1

Other

*

10

Question 57d. (APS respondents only) Which one of the following best describes your information and communications technology occupation?

NT %

APS %

Note: Only APS respondents who selected the 'Information and communications technology' option in question 57a were asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.1%.

Business process analysis/design

*

13

Databases

*

3

Development and programming

*

13

Helpdesk/support

*

17

Information/knowledge management

*

3

Infrastructure and facilities

*

5

Networks and telecommunications

*

3

Procurement and vendor relations

*

0

Program-project management

*

4

Quality assurance

*

2

Security

*

2

Service management

*

4

Strategic leadership

*

1

Systems administration

*

8

Systems analysis/design

*

5

Systems integration and deployment

*

2

Testing

*

12

Training and development

*

3

Web and multimedia content development

*

2

Question 57e. (APS respondents only) Which one of the following best describes your other professional occupation?

NT %

APS %

Note: Only APS respondents who selected the 'Other professional' option in question 57a were asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 1.8%.

Actuary

*

0

Economist

*

3

Education and training professional

*

5

Engineer

*

26

Health professional

*

7

Mathematician (excluding statistician)

*

0

Patents examiner

*

3

Scientist

*

25

Statistician

*

8

Valuer

*

1

Veterinary scientist

*

2

Other

*

20

Question 57f. (EL respondents only) Which one of the following best describes your current occupation, taking into account your type of work and your agency's role?

NT %

APS %

Note: APS and SES respondents were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 7.8% and APS-wide was 4.5%.

Question 57g. (EL respondents only) Which one of the following best describes your accounting/finance occupation?

NT %

APS %

Note: Only EL respondents who selected the 'Accounting/finance' option in question 57f were asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.0%.

Accounts processing

*

2

Budgeting

*

23

Financial accounting or reporting

*

14

Finance analyst

*

5

General finance

*

5

Management accounting

*

21

Performance/output reporting

*

3

Tax accounting

*

6

Manager

*

16

Other

*

5

Question 57h. (EL respondents only) Which one of the following best describes your human resources occupation?

NT %

APS %

Note: Only EL respondents who selected the 'Human resources' option in question 57f were asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 2.6%.

Human resources generalist

*

23

Learning and development

*

10

Occupational health and safety

*

5

Payroll

*

2

Performance management

*

6

Recruitment

*

8

Talent management

*

0

Worker's compensation

*

4

Workforce planning

*

8

Workplace relations

*

13

Manager

*

16

Other

*

5

Question 57i. (EL respondents only) Which one of the following best describes your information and communications technology occupation?

NT %

APS %

Note: Only EL respondents who selected the 'Information and communications technology' option in question 57f were asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.8%.

Business process analysis/design

*

11

Databases

*

2

Development and programming

*

20

Helpdesk/support

*

4

Information/knowledge management

*

4

Infrastructure and facilities

*

5

Networks and telecommunications

*

4

Procurement and vendor relations

*

1

Program-project management

*

8

Quality assurance

*

3

Security

*

3

Service management

*

8

Strategic leadership

*

3

Systems administration

*

7

Systems analysis/design

*

9

Systems integration and deployment

*

3

Testing

*

2

Training and development

*

1

Web and multimedia content development

*

1

Question 57j. (EL respondents only) Which one of the following best describes your other professional occupation?

NT %

APS %

Note: Only EL respondents who selected the 'Other professional' option in question 57f were asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.8%.

Actuary

*

0

Economist

*

3

Education and training professional

*

3

Engineer

*

23

Health professional

*

6

Mathematician (excluding statistician)

*

1

Patents examiner

*

2

Scientist

*

35

Statistician

*

5

Valuer

*

0

Veterinary scientist

*

1

Other

*

20

Question 57k. (SES Band 1 respondents only) Which one of the following best describes the main type of work you are currently responsible for?

NT

APS

Note: APS, EL and SES Band 2 and 3 respondents were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 3.9%.

Delivery (The most significant contribution of the delivery role relates to outcome delivery and/or effective resource management. This may include development of delivery responses for policy objectives. Delivery roles are accountable for a measurable impact on the agency or APS as a whole (e.g. achievement of objectives through the management of financial, human and physical resources). This may be directed to an ongoing delivery program, integration of multiple programs for delivery or to a finite government initiative.)

*

38

Public policy and program design (The most significant contribution of the public policy and program design job role relates to the provision of policy advice, reflecting research and analysis of financial and other implications and stakeholder views obtained through consultations, and articulation of policy in policy statements, regulatory or financial measures and legislation. The role also includes program design but not program implementation—the latter would be included in Delivery.)

*

26

Regulatory (The most significant contribution of the regulatory role relates to information gathering and risk assessment, and the design and implementation of compliance and enforcement programs within a governance framework.)

*

9

Professional/specialist (The most significant contribution of the professional/specialist job role is the provision of technical, professional, specialist, or strategic advice. This advice has a primary influence on adopted strategies, plans and targets and outcomes in terms of effectiveness or efficiency.)

Question 58ii. (SES respondents only) If you did experience difficulty recruiting or retaining any of the occupational groups in question 58i, please assess the impact this difficulty had on your work area’s capability.

Question 59i. (SES respondents only) If you indicated you experienced difficulty recruiting or retaining employees for the accounting/finance occupational group in question 58i, please indicate which types of occupations.

Question 59ii. (SES respondents only) If you experienced difficulty recruiting or retaining any of the accounting/finance occupations in question 59i, please assess the impact this difficulty had on your work area’s capability.

Question 60i. (SES respondents only) If you indicated you experienced difficulty recruiting or retaining employees for the human resources occupational group in question 58i, please indicate which types of occupations.

Question 60ii. If you experienced difficulty recruiting or retaining any of the human resources occupations in question 60i, please assess the impact this difficulty had on your work area’s capability.

Question 61i. (SES respondents only) If you indicated you experienced difficulty recruiting or retaining employees for the information and communications technology occupational group in question 58i, please indicate which types of occupations.

Question 61ii. If you experienced difficulty recruiting or retaining any of the information and communications technology occupations in question 61i, please assess the impact this difficulty had on your work area’s capability.

K. Innovation

Question 63a. In the last 12 months, has your work group implemented any innovations?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 15.9% and APS-wide was 7.1%.

Yes

49

50

No

21‡

31

Not sure

30‡

19

Question 63b. Thinking of the most significant innovation that was implemented by your work group in the last 12 months; which parts of your work did it affect?

NT %

APS %

Note: Respondents who answered 'No' or 'Not sure' to question 63a were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.5%. Respondents were able to provide more than one answer to this question.

Your policy thinking

21

20

Your services

32‡

40

The way you provide services (not including the way you interact with stakeholders)

59†

51

The way you interact with stakeholders

38

35

Your administrative or organisational processes

45‡

55

The way you look at problems or challenge assumptions

24

24

Other

3

2

Question 63c. Thinking of the most significant innovation that was implemented by your work group in the last 12 months; how important were the following sources of ideas or information:

Question 64a. Do you believe there are any barriers to implementing innovations in your workplace?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 16.8% and APS-wide was 7.7%.

Yes

50

53

No

32

31

Not sure

17

16

Question 64b. What are the barriers to implementing innovations in your workplace?

NT %

APS %

Note: Respondents who answered 'No' or 'Not sure' to question 64a were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.4%. Respondents were able to provide more than one answer to this question.

Unwillingness of managers to take risks

31‡

44

Resistance to change by managers

33

39

Employees believe their ideas will not be seriously considered by managers

37†

43

Budget restrictions

56

62

Political uncertainty (e.g. frequent changes in government or ministers)

31‡

23

Lack of incentives

20‡

26

Technological barriers

30‡

38

Other

16

16

Question 65. Please rate your level of agreement with the following statements:

L. SOCIAL MEDIA AND NETWORKING

Question 66. What level of access do you have to online social media and networking tools in your current agency?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 16.6% and APS-wide was 7.7%.

Access is available to all social media and networking tools

13

13

Access is available to some social media and networking tools

16

17

Access is not available to social media and networking tools

42‡

49

Not sure

30‡

21

Question 67a. During the last 12 months, did you officially use any online social media and networking tools for work purposes?

NT %

APS %

Note: Respondents who answered 'Access is not available to social media and networking tools' to question 66 were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 2.8% and APS-wide was 0.7%. Respondents were able to provide more than one answer to this question.

Yes – for working with government stakeholders (e.g. within your agency or with other Commonwealth, state or local government agencies)

13

18

Yes – for working with non-government stakeholders (e.g. community groups, industry/business, members of the public)

8

11

No

59‡

69

Not sure

24‡

8

Question 67b. To what extent do you agree that the use of social media and networking tools helped you to more effectively carry out your work:

Agree %

Neither agree nor disagree %

Disagree %

Not sure %

Note: Respondents who answered 'Access is not available to social media and networking tools' to question 66 were not asked this question. Only respondents who answered 'Yes – for working with government stakeholders' to question 67a were asked question 67bi, and only respondents who answered 'Yes – for working with non-government stakeholders' to question 67a were asked question 67bii. The percentage of relevant respondents who did not answer this question in the NT was: i – 0.0%, ii – 16.6%. The percentage of relevant respondents who did not answer this question APS-wide was: i – 1.1%, ii – 2.5%.

i. ...with government stakeholders? (e.g. within your agency or with other Commonwealth, state or local government agencies)

NT

*

*

*

*

APS

75

20

4

2

ii. ...with non-government stakeholders? (e.g. community groups, industry/business, members of the public)

NT

*

*

*

*

APS

85

12

2

1

Question 68. Does your agency provide guidance on ethical considerations in using online social media and networking tools?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 17.6% and APS-wide was 8.4%. Respondents were able to provide more than one answer to this question.

Yes – for work use

55†

48

Yes – for personal or home use

21

25

No

12

13

Not sure

25

29

M. INTERACTIONS WITH GOVERNMENT

Question 69a. In the past 12 months, have you had direct contact with any of the following?

NT %

APS %

Note: The percentage of respondents who did not answer this question in the NT was 16.4% and APS-wide was 8.9%.

Both Ministers and Ministerial advisers

5

7

Ministers only

2

1

Ministerial advisers only

4‡

10

Neither Ministers nor Ministerial advisers

88‡

82

Question 69b. In the past 12 months, have you faced a challenge in balancing the need to be apolitical, impartial and professional; to be responsive to the Government; and to be openly accountable (as per the APS Values) in dealing with Ministers and/or Ministers’ offices?

NT %

APS %

Note: Repondents who answered 'Neither Ministers nor Ministerial advisers' to question 69a were not asked this question. The percentage of relevant respondents who did not answer this question in the NT was 0.0% and APS-wide was 0.2%.

Yes

57‡

32

No

43‡

62

Not sure

0‡

6

Question 70. Please rate your level of familiarity with the following documents which guide interactions with government:

Familiar with %

Heard of but not familiar with %

Not heard of %

Not sure %

Note: The percentage of respondents who did not answer this question in the NT was: a – 16.7%, b – 18.4%, c – 17.9%, d – 16.7%. The percentage of respondents who did not answer this question APS-wide was: a – 8.5%, b – 8.6%, c – 8.8%, d – 8.6%.

a. Standards of Ministerial Ethics (December 2007)

NT

4

38‡

50‡

8

APS

4

28

62

5

b. Register of Lobbyists (May 2008)

NT

3

28

61

8

APS

3

24

67

5

c. Lobbying Code of Conduct (May 2008)

NT

6

23

60‡

11‡

APS

4

23

67

6

d. Code of Conduct for Ministerial Staff (July 2008)

NT

11‡

32

46‡

11‡

APS

5

31

57

6

N. Agency culture

Question 71. Please rate your level of agreement with the following statements:

i. My agency acted on concerns identified by last year's State of the Service survey.

NT

23

22

13‡

43‡

APS

22

19

8

51

Connect with APSC

The Australian Public Service Commission (APSC) is a central agency within the Prime Minister and Cabinet portfolio. The Commission supports two statutory office holders: the Australian Public Service Commissioner - who is also agency head - and the Merit Protection Commissioner. Their functions are set out in sections 41(1) and 50(1), respectively, of the Public Service Act 1999.