Our Quality Management System is based on the International Quality Management Standard AS/NZS ISO 9001:2008.

Cooling Tower Mechanical Services’ vision is to ensure that the quality of products and services provided are to customer’s expectations and agreed specifications.

In achieving our vision of total customer satisfaction our organisation Cooling Tower Mechanical Services commits to, and our staff support the following objectives:

Provide specialist product solutions.

Deliver the right goods on time, every time.

Offer superior customer support and service.

Manufacture and source the highest quality products to customer expectations.

Ensure that all staff are trained to the level of expertise required.

Identify at all times opportunities for improvement.

Measure and improve the effectiveness of the Quality Management System.

Every Cooling Tower Mechanical Services customer should feel confident that they can easily contact and communicate with us, that we listen, understand their requirements and expectations and respond with reliable quality solutions.