Financial Services

In order to gain funding for big data and analytics projects, IT and business leaders often must gain the approval of the chief financial officer. That can often be a tall order, since other technology investments are increasingly competing for the CFO’s attention.

Banks and other companies that are saddled with outdated legacy systems and siloed IT infrastructures often struggle to be agile and responsive in supporting today’s “always-on” customers, especially millennials, aka Generation Y.

Since the global financial crisis began in 2007, banking customers have lost confidence in financial institutions. This has taken a devastating toll on customer loyalty. In fact, 50% of all banking customers have either changed banks or are planning to switch, according to a recent global consumer banking survey by Ernst &… Read More →