NB: If you encounter difficulties to connect with OpenVPN, please try to connect to other servers or try alternative ports, especially more "discreet" ones such as TCP 443 or TCP 80. Please also make sure that the port you are connecting through is fully opened in your firewall/router/network. Below, you will find an aggregate of useful guides and articles that will help you troubleshoot your problems, should you have any.

If you still cannot connect successfully, please open a support ticket and include either a copy of your logs or a screenshot of your configuration and encountered errors. Logs can usually be found in software menus or settings, as well as their directories of installation (.log or .txt files). If you do not include a log or a screenshot, it will be hard for us to help you resolve the issues you have with connecting to our network.