Leave a review about Flip

Flip

Flip Broadband is one of the new breed of NZ broadband providers. Flip Broadband say that they do the same thing differently giving you cheap and reliable broadband plans whilst looking to keep the other NZ broadband providers on their toes.

Flip Broadband provide only a few different broadband plans as they like to keep things simple.

Flip Broadband don't yet offer Flip Ultrafast Fibre Broadband but they do have different broadband plans with different data limits and variable speeds. Flip offer all different types of broadband connection, Flip Fast Broadband or Flip Very Fast Broadband - even the broadband plan names are simple at Flip internet.

Flip Broadband also offer two great value adds. You can get FREE NATIONAL CALLING for one hour at a time which then costs 20c p/min after that... or just hang up before the hour is up to avoid paying the per minute charge. Or you can select FREE 60 CARRY OVER MINUTES. The carry over minutes don't expire for a whole year and can be used to call 85 destinations including New Zealand mobile phone numbers.

At Broadband Compare we list and compare Flip broadband plans alongside the other broadband providers in New Zealand. Flip Internet provides broadband internet just like the big telcos, except at Flip Internet the big difference is they give it to you with no contracts, carry over data and leading online support.

Flip broadband focus their customer service and broadband support around their online system. To keep costs low and simple, Flip broadband have invested a lot of time making sure everything is at your fingertips in their online support system. Flip Internet only provide phone support for Technical Issues – 10am to 7pm, every day of the week.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Rating: high to low

Price per month

Total: 5.6

Reliability

5.5

Speed

5.4

Support

4.9

Features

5.4

Value

5.9

Average from 68 reviews

Showing 26-30 of 73 items.

2018-02-20 00:36:40

Timur 6.2

Have used Adsl only

Pros

Cheap

Cons

Slow, was disappointed when they disconnected me before my cancellation date was reached out

2018-02-15 08:13:48

Sandra Cunningham 5.8

Not impressed at all with their service. Paid $85 per month because we did not want a contract to start off with. I needed to access thru VPN for work but could not connect due to dynamic IP. When I called Flip, I was told that it was not their problem and that I was basically on my own.

Pros

Cons

Bad customer support and high price.

2018-02-13 22:10:58

joanne jeavas 8.0

Only comment is that there was not a number you could call to speak to a person if there is a fault etc.

Pros

Very good price for what you get

Cons

They do not offer Fibre, no number to talk to a person

2018-02-06 21:16:47

Jess Vargas 7.0

Flip has a helpful customer service. However, you kinda have to set up your own modem assisted over the phone if you wish to avoid further costs.

Pros

Easy website to use. Hassle free.
Good deals

Cons

Flip does not offer Fibre. Otherwise, I would have stayed with them

2018-01-28 05:31:58

Peter 2.4

Terrible customer service (it`s all done by email) and VVEeeeeerryyyy sllooowww internet speed. Would pay more for a better service from someone else.