Customer Service

Laguna Pearl was created as a result of the public demand for high quality pearl jewelry at competitive pricing.

With our roots as a wholesale pearl jewelry operation, our organization has striven to cut out the middle man and sell directly to the retail jewelry consumer. As opposed to selling pearl jewelry products to retail jewelers who mark the prices up 2 to 3 times their cost, we have built our online business by passing on the savings directly to the consumer.

From our inception, Laguna Pearl has continually thrived on providing high quality pearl jewelry products with the best customer service on the internet.

Our ability to customize any product on our website, as well as be the leading source for custom orders of pearl jewelry on the internet, is a testament to our vast product assortment and high level of expertise in the pearl industry.

Reasons you’ll love us.

Choose from a variety of the finestdesigner clasps with double safety mechanisms

Solid 14K or 18K gold posts with high quality secure backings

We only use the finesthand picked pearls with superior luster

All necklaces are strung anddouble knotted with the highest quality silk thread

Our pearls are imported directlyfrom their country of origin,to uphold the highest pearl quality standards

Our pearls are imported directlyfrom their country of origin,to uphold the highest pearl quality standards

Better Business Bureau

Laguna Pearl is proud of consistently maintaining a perfect A+ rating with the Better Business Bureau for outstanding service, honesty, and integrity in online sales of our high-end pearl jewelry.

Cultured Pearl Association

Our membership and partnership with the CPAA has allowed our company to offer some of the most unique designs that are available in the world of pearls.

Jewelers Board Of Trade

The Jewelers Board of Trade is one of the oldest and most respected organizations for retail and wholesale jewelers in the United States. Our company is proud to be part of such a reputable organization.

Customer satisfaction is of utmost importance and we continue to thrive from customers who return to Laguna Pearl for all their pearl needs.