Troubleshooting

If the unit is “frozen” or locks up, you may wish to reset it. To do so, turn the unit ON and press the end of paperclip or similar into the reset port on the back of the unit for less than 2 seconds to reset it without clearing Bluetooth settings. The unit will reset and power back on. (If pressed for longer than 2 seconds, the unit will reset but will not power back on.)

To reset Bluetooth settings, turn unit ON then press and hold the Bluetooth Pairing Button on the back of the unit for 8 seconds. The light will flash red rapidly and a tone will sound. You will then need to re-pair any previously linked devices

When you power ON the speaker, it will automatically link with the last previously paired Bluetooth device if the device is still within range (approx. 30 feet). To pair with a different device you must turn off Bluetooth capability on the already paired device, or take it out of range.

Make sure your device is working properly. Check your device’s manual for details on Bluetooth pairing and linking.

Make sure to charge the speaker for 4-6 hours. If the same symptom exists after a full charge, please perform the following:

A. Apple Devices: Forget iBT24
1. Tap on the “Settings” icon
2. Under Bluetooth (devices), choose the iBT24 by clicking on the arrow.
3. Tap on the Forget this Device option.
4. Tap on the Forget Device option again to confirm.
5. Pair the iBT24 to your Apple Device once again.

B. Android Devices : Delete iBT24
1. Due to the numerous Android brands, instructions on how to delete a Bluetooth device will vary.
2. Pair the iBT24 to your Android Device once again.

No. This unit does not have the capability to transmit phone calls. If you receive a call while listening to music, the unit will stop the Bluetooth transmission of music allowing the user to answer the call. When finished with the call, the Bluetooth transmission of music will resume.

I have the speaker connected via Bluetooth to my PC / Mac. However, I cannot hear any sound coming through the speaker?

Limited 1 Year Warranty:
iHome Products, a division of SDI Technologies Inc. (hereafter referred to as SDI Technologies), warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of 1 Year from the date of original purchase.