I did the new update last night on my Galaxy S9 now when I open my texts it sends a pop up asking if I want to "turn on read confirmation" I DO NOT WANT TO! I have it off in settings. How can I stop this message?

My solution: "Turn On then turn Off" only works on messages from prior contacts. When you get a message from a new contact or contact you haven't recently texed with, it asks again. Sigh.

I DID delete the Cache. Didn't work to fix the Read Receipt pop up.

I DID NOT delete the DATA - I believe that WILL get rid of my messages contrary to what is written above. The Data storage is a very high amount so I can't imagine that if delete it, my messages will remain. I search my messages often references information so I don't want to delete all of them.

I had this fear as well, but my messages remained. I was in a chat with a Tmobile staffer and asked her for confirmation before I did it. For 1 second, all my messages were gone, but then they all appeared. I assume it was just a visual thing. Anyway, my messages are fine.

Go with your heart, or back up your stuff. But the process worked for me.

I agree. This is the most insanely annoying thing. I'm considering switching my entire family to Verizon. At best this is very unprofessional and amateurish that they didn't know this would happen, at worst, they planned this.

I'm bummed to hear that you're also having issues with the read confirmation pop-ups. I'm sure it's not convenient to deal with by any means. I'm not sure how switching services will help as this is an issue with the Android software, but we'd like to work with you to get this solved. If you've already tried all of the above recommendations, we'd like you to try completing a master reset on your phone. Some users shy away from this option because in the past it wasn't as simple to back up and restore all of your saved data. Please give it a shot (make sure to back up your info) then try turning off the read confirmation option.

Well, I've been with T-Mobile for over 10 years and, although I'm not happy about this situation I'm not jumping ship. And, unless someone performs a master reset and confirms that it's the fix, I'm not doing that either. It's still not as simple as you make it seem, and it seems like overkill without a guarantee that it will work.

I'm curious for those still having issues -- are you using a T-Mobile owned S9 or unlocked S9? Can you also confirm the software version? I'm going to see if there's anything else we can do to get these pesky notices to go away.

Thanks for that info. This could be something that'll need to be updated with the Samsung Messaging app. Have you gotten any notification for an update on that app or can you check to see if there's an update for it?

Mine started doing it immediately after the update from Samsung. It does it on new contacts as well as old contacts every time. Android 8.0. And t mobiles go to response for everything is always factory reset. Something in the update that Samsung did is the problem.

Thanks for the update. Yes, the last resort is generally a master reset when issues occur after a software update. Most times, that does the trick. We have passed along feedback about the latest Samsung update. If we receive any other recommended steps that haven't been mentioned in this thread to clear the read notification option, we'll be sure to share them here.

I just tried the suggested fix for this issue by clearing my data and cache in the messaging app. After doing this, I went into the Settings > Chat Settings of the Messages app, and I noticed that the "Send read receipt" was turned on as well as the "Share typing indications." When I turned those both off again and went into a new message, I still got the prompt about sending a read receipt. I'm suggesting that for those of you that this action cleared up your problem, it may be because you actually activated the read response rather than just getting it to quit asking if you wanted to send it. This problem is so obnoxious.

I've done all these "fixes" and more; I haven't done a master reset or reset of my personalized settings since this makes no sense to me. None of the suggested fixes work! If I have to reset my entire phone to fix what is so clearly a software update issue, I'm with those above in considering moving my LONG-TIME loyalty to Verizon. I don't want to do this. I want to stay with T-Mobile. I want to keep using an Android phone. I want to keep using a Samsung phone. I have already spent an hour on the phone with Customer Care. I don't want to spend hours resetting up my phone! My children would like me to switch to an iPhone, but I have stayed with Android because I love the flexibility. It feels like the latest updates are taking away that flexibility. In the past month, I have also had updates to my photo and calendar apps change my settings, etc.; such a pain!

I have a Note 9 and after the last Samsung update I started getting the same turn on read confirmation and no matter how many times I hit cancel it doesn't stop the pop up window from coming up again. I spent 2 hours troubleshooting with T-Mobile and then Samsung Tech Experts with no avail. I performed a master reset and it did nothing to fix the pop up issue. All I know is my phone worked perfectly before the last update. Why are only some of the S9's and Note 9's affected? When will a fix be put out?

Okay. I have done a bit of testing with my Note 9. This issue is specific to N960USQS1ARK1. When flasing back with a full wipe to the previous buuld, no issue. Flashing the full 1ARK1 image also brings the issue back. Flashing to the latest U1 build, no issue. A factory reset makes absoluty no difference.

Hi, I tried reaching out to tech, even got Samsung on the phone with there tech support and 2 techs said it's not gonna change because it's not a big enough issue and said I need to get a refurbished phone. It really got me upset I have been a customer for 8 years and they treated me like trash. Very disappointed on how they treated me. It is a known problem but they said it won't be fixed because " I'm being honest with you, we will make a ticket but it will not be fixed. I told him I spent 900 on the phone and I didnt pay for this to happen. He said I could.get a new phon but it wouldn't be new just refurbished. I feel like I got scammed.

It's probably not a big enough issue for them to bother with. Just like the regularly annoying roaming prompts that are specific to the T-Mobile firmware when roaming. No one seems to care, including Samsung. If you think this is bad though, I'm guessing you have never owned an LG device.

STILL AN ISSUE! WHY won't this go away! I pay a lot of money to have a phone that works WITHOUT having to do a master reset on the phone and deal with trying to back everything up! This is frustrating! I figured after the update today it would have been fixed...WRONG!

I began having the same problem with my Note8 after yesterday's update to Android Pie/9. It's driving me crazy! If the suggestions here don't work, I'm switching to a non-stock messaging app. It's truly ridiculous that they haven't fixed such an annoying problem after months of complaints.

Only thing holding me back is the multi-line feature of the native app. The other thing I don't like about native app is its use of screen space. Why does it need the top 40% of the screen to say "Messages....51 unread messages"?