I've had an accident in your store. What should I do?

We are sorry that you have had had an accident in our store. A member of Home Bargains staff should have taken details of the accident in store to ensure it is recorded in the accident book. If this did not take place, please return to the store as soon as possible and consult the store manager.

We would also like to know the details of the accident so that we can investigate it at the store. This helps us ensure appropriate action has been taken to prevent a similar incident happening again. Please use the link below to provide us details of the accident.

This will be reviewed by the Health & Safety Manager and the store's Area Manager. The Area Manager for the store will investigate the circumstances of the accident, and also ensure action has been taken to ensure a similar incident does not occur again.