A: Quick reply on customers' questions; If anything goes wrong with the products'quality, we will replace for you free and undertake the shipping cost.

Q8: Can I visit your factory?

A: Sure, call us directly please.

Q9: Are you factory or trade company?

A: We are factory with more than 10 years experice in making LED indoor lighting. We located in Guangzhou, welcome your visiting!

Q10: How to deal with the faulty of products?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.3%. Secondly,We offer 0. 3-0.5% extra parts or products in ur order . Thirdly, during the guarantee period , we will send new one .

Q11: How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT for sample order . It usually takes 3-5 days to arrive. And mass quantity order will be shipped by air or by sea .