The City of Eureka would like to notify its residents and customers that our phone system is currently down. The issue is due to a large-scale AT&T outage that is affecting many businesses and residents in the area. If you need to report an urgent problem like a major water or sewer leak or traffic hazard, please call Eureka Police Department’s business line at 707-441-4044. As always, please dial 9-1-1 only in the event of a true emergency.

The City e-mail system is up. Residents may also send an e-mail using our web-site atwww.ci.eureka.ca.gov Please click on “report an issue”.

UPDATE 10:09 a.m.: Statement from AT&T to us at 10:08 a.m.: “Due to wildfires, some wireless customers in Sonoma, Napa, Mendocino, and Humboldt counties, and their surrounding areas may be experiencing issues with their wireless services. We are working to restore service as quickly as possible.”

UPDATE 12:16 p.m.: Arcata Police posted, “Due to the fires in the Mendocino Area, our 911 lines are down. If you have an emergency within the Arcata City limits please call 707-822-2424. If it is a non-emergency please call 707-822-2428.
We hope to restore service soon, but at this time do not have an estimate. To check the status of our 911 lines please visit the City website or facebook page.

We have no internet in Eureka and when I got ahold of a technician through their chat line they said that it was some outside communications issue that they had a technician getting too and that it should be up and running by this afternoon.

3 Miles East of Mendocino Village: Exceed Satellite: working. US Cellular: 1 or less bars. Could be the thick smoke as I have 2+/- bars on a clear day.
Thanks Kym, this is invaluable information for the community.

Get one together on all counts!
Theres a bunch of info online.
Seriously, know ways out of your property.
Its on each of us to have a plan ready. Know the elderly and disabled folks in your area so you can check on them too.

now would be a good time to think about bug out bags! while they were all the rage for y2k they are still great for things like fire, earthquake, etc. They are easy enough to set up, one pack for each family member … please don’t forget to include your pets and livestock when making plans!! Make sure your RX and first aid kit are updated and loaded as well as important papers (make that binder now!). Let’s hope you never need to use them!

I’m in Anderson Valley past Philo, and my US Cellular service is out. They say they have 34 towers down in N.CA, beginning at 5AM today, so probably due to the fire. I think a lot of them are backhauled by radio through other towers, so areas like mine that are far from the fire can still be knocked out.

AT&T service is still up in Anderson Valley, as is North Coast Internet which depends on a Laughlin Ridge tower – surprised that still works.

If you want details, this is great – Howard Forest and CalFire on the left channel, sheriff on the right…

All the So Hum schools have an emergency plan, also there is an Emergency Response Plan for the entire area, with designated evacuation centers etc. I’m in So Hum but I expect other areas have them too.

5:45 pm Alderpoint. Land lines down all day except local (926) calls. Been using the cell which is inconvenient since I have to go stand out in the field to get 2 dots coverage, but I’m glad I have something. Internet working except for Humboldt county GIS which might be out, or maybe they turned it off for the holiday, (it’s in Eureka which is having outages). Frontier, which bought our service a bit back, had no clue that its service was having any troubles at all. They are not local, of course.

That 911 service is out in Arcata is absolutely crazy. I thought they had some backup for essential services. We are relying too much on out of area communication networks. One good solar flare and the entire communiations system will collapse. I suppose this is what they call a wake up call, but will anyone wake up?