Certified Software Quality Engineer Refresher Course

ASQ Section 509 is pleased to offer a
refresher course for quality professionals who
want to prepare for the Software Quality
Engineer Certification Exam administered
semiannually by the American Society for
Quality. The course will review the seven
topic areas of the CSQE Body of Knowledge
and their practical application in Lean and
Agile software environments. Students will
be given sample exam questions to help identify
topic areas of concentration in preparation for
the exam. The course will review levels of
cognition and their use in defining the
intended complexity of multiple choice test
questions.

Ray Miller is a
veteran technologist with extensive and
specialized experience supporting business and
IT leadership to ensure that a) IT is aligned
with business strategy and objectives, and b)
products and services are trustworthy,
compliant and function as intended. Over the
past two decades, Ray has worked with major
consultancies, system
integrators

and boutique firms
in the role of Project Manager and/or Subject
Matter Expert supporting military and federal
agencies to:

Formulate
quality strategies and measures to support
business and IT goals.

Apply Agile, Lean, and Six
Sigma techniques to maximize product
effectiveness and product development
efficiencies.

Evaluate work products at
various life cycle stages to ascertain
conformance with
specifications.

Conduct system,
process, product and compliance audits to
assess the adequacy and effectiveness of IT and
related controls.

Mentor and train
clients and team members in best practices to
foster a culture of
quality.

Ray’s validated
knowledge of key IT standards, models and
frameworks include CMMI, ISO, PMBoK, ITIL,
COBIT, TOGAF and NIST. In addition to ASQ
Certified Manager of Quality/Organizational
Excellence (CMQ/OE), Certified Software Quality
Engineer (CSQE) and Certified Quality Auditor
(CQA) designations, Ray is a Senior Member of
ASQ and a Silver Member of the Information
Systems Audit and Control Association
(ISACA).

Course
Approach: Each class will include a review
of the assigned Primer Section reading in the
CSQE Body of Knowledge, and discussion of key
concepts with an emphasis on practical
application in Lean and Agile software
environments. Test questions will be
reviewed and discussed. Students are encouraged
to identify areas of special emphasis in their
reading and test question
work.

Recertification:
ASQ requires recertification as a Software
Quality Engineer every three years either by
documenting RU credits or by
testing.

Questions?
If you have any questions about the course or
exam, contact Ray Miller via email or
202-714-9700 (voice or text). If you are
interested in possible future course offerings,
contact Education Chair Kevin King at Education@asq509.org.