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Clients' money - loss

Has there been any loss of clients' money as a result of theft, misappropriation or accounting errors within the last twelve months?

If there has been any loss to clients' money as a result of: banking errors, overdrawing on client ledgers, incorrect withdrawals, administration errors, theft, 'cyber' crime, etc the firm should immediately reimburse it from office funds and notify RICS of the loss.