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Apply using an upward circular motion, taking care around the delicate eye area. For best results, use daily after using our Rejuvenating Frankincense Facial Wash or Rejuvenating Frankincense Refining Cleanser and Rejuvenating Frankincense Toner.

⟩Delivery

p>UK Standard (3 - 5 working days Monday - Friday)

FREE UK standard delivery on all orders over £40

£4.95 on orders under £40

£1 Gift Voucher only orders

UK Express

£6.95 Orders placed before noon Monday to Thursday will arrive on the next working day before 5.30pm, except certain postcodes. Not including Saturday or Sunday. Orders placed before noon on a Friday will arrive on the following Monday. Excluding Bank Holidays.

Customer Reviews

Same side effects as Disappointed reviewer!
By
Ann
from
Hertfordshire
on 24/03/2019

1 stars

I noticed in the last week or so that I have yellowy-orange patches on my face and neck. Only when reading 'Disappointed' review today did I realise it was from using this product! I'm going to use a different moisturiser until this goes, then I have the Frankincense nourishing cream to try. I've had this product before, and never had this problem in the past...Response from NYR on 28.03.19 'We are really sorry to hear of your disappointment with our Hydrating Cream. Please do not hesitate to contact our Customer Care team at advice@nealsyardremedies.com so that they can discuss this with you.'

Please answer reviewers
By
Has it changed?
from
Bristol
on 14/03/2019

3 stars

It would be useful if the NYR customer care team would answer the reviewers’ questions about whether this product’s ingredients have recently changed...Response from NYR on 21.03.19 'At Neal’s Yard Remedies we are always challenging the way we source ingredients, manufacture our products and sell our award-winning ranges, to be as sustainable and ethical as possible as well as being best performing. We have therefore made a formulation change to our best-selling Frankincense Hydrating Cream. By upgrading the preservatives used, we have improved the overall performance of the formulation.'

Disappointed
By
Anne
from
Hampshire
on 26/02/2019

1 stars

I have sensitive skin and this moisturiser was absolutely wonderful. I noticed when I placed a new order towards the end of last year that the original product had changed. New product code and no reviews! I did wonder where it had gone. I have noticed with the last two pots that although it seems to moisturise as before it leaves an orange tinge on my skin. It never did this with the old product. It took two days of moving to another product before my skin was back to it's original colour. I don't know if with a new product code the ingredients have been changed. So disappointed and now have one unopened pot that I can no longer use...Response from NYR on 07.03.19 'We are really sorry to hear of your disappointment with our hydrating cream. Please do not hesitate to contact our Customer Care team at advice@nealsyardremedies.com so that they can discuss this with you.'

Really good!
By
Gina
from
Belfast
on 08/02/2019

5 stars

With age(46), fatigue and illness, my skin started to look it’s age. I had a tired complexion with uneven skin tone, and my skin had become dry. So I’ve been looking for a new moisturiser for ages with no luck. I got the Frankincense Hydrating Cream as part of the Rejuvenating Frankincense kit so I could try out the cleanser, toner, sérum and cream. I don’t know if it’s the result of using each product from the kit as prescribed or just the cream, but my skin feels fresher and softer. The skin tone has evened and I look less tired after using the kit for 4 weeks. I’d never really noticed any changes caused by other products I used in the past. Hence the review (never left a review before)

Product
By
Ash
from
Glasgow
on 16/01/2019

3 stars

I used to love this product, recently purchased it a few weeks ago and noticed its starting to irritate my skin, not sure if NY have changed the ingredients or something about it. It seemed to be the only cream that used to work for me now i'm on the hunt for another cream :(...response from NYR on 24.01.19 'We’re really sorry to hear of your experience with our Frankincense Hydrating Cream. Please do not hesitate to contact us at advice@nealsyardremedies.com so that we can discuss this with you or call us on 01747 834634. Thank you.'

Superb!
By
Dee
from
York
on 13/01/2019

5 stars

Have been using this for 2 months now and the results are starting to show. Am 37 and always suffered with acne, dry, oily, reactivate skin. At first it felt as if my skin was left a little oily but persevered. Now my skin is brighter, calmer and more even. People have even said in the last week how good my skin is looking - I have never had anyone say this to me. Best winter skin ever! Thank you Neals yard!