Frequentlyaskedquestions

Is buying tickets on Tixel safe?

Yes, Tixel does everything to ensure a safe transaction. To keep it safe we check
uploaded e-tickets and sellers in multiple ways.

When will I receive the tickets?

Organisers of this event require all sellers to go through a name change
procedure. You will receive your newly generated ticket after seller completes the
procedure.

We will keep our eye on this process and we won't release the payment to the
seller until it's done.

Can I contact the seller?

No, unfortunately not. We want to keep everything as simple as possible. Sellers are
able to sell tickets hassle-free with the matter of clicks. However, we always have the
contact
information, just in case of an emergency.

Does this event require name changes?

Yes, organisers of this event require sellers to go through a name change procedure.
While it's a seller's responsibility, we will do as much as we can to help you
get your ticket in a timely
manner. We won't release payment to the seller until you get a ticket in your
name.

Tixel uses modern anti-fraudand confidentiality measures to protectbuyers and
sellers.

Rest easy, our Tixel guaranteeensures you will never get ripped off.

If your ticket isn’t what you paid for,you’ll get your money back.

We believe in music for love not profit.
Buy or sell tickets in a community that's always verified, always convenient and always fair.