Policies and Procedures: Life Change and Brief Business Coaching

There are a few guidelines that I expect my clients to maintain in order for our relationship to work well and efficiently. If you have any questions about these guidelines please ask for clarification before committing to life coaching or during your consultancy.

Life Change Coaching

My fees are $245.00 AUD per hour (Plus GST for Australian residents). You are required to sign the Contract for Life Change Coaching. Payment is required in advance by credit card.

If you need to change or cancel your coaching appointment you will need to make those alterations at least 48 BUSINESS hours in advance (Mon-Fri 9am-5.00pm Sydney, Australia time). So if your appointment is on a Monday, you will need to cancel it on the Thursday before during business hours. If it is on a Tuesday, you will need to cancel the Friday before during business hours and so on.

Changes or cancellations made less than 48 business hours in advance will incur the charge of the full rate for that session. This also applies to missed appointments.

Clients pay for the telephone or Skype call at the prearranged time.

Please note that life change coaching is an ongoing process. Expect to have at least 6 sessions and in some cases, more.

Brief Business Coaching

The fee for Brief Business Coaching is $500.00 AUD per hour (Plus GST for Australian residents). You are required to sign the Contract for Brief Business Coaching. Payment is required in advance by credit card.

If you need to change or cancel your coaching appointment you will need to make those alterations at least 48 BUSINESS hours in advance (Mon-Fri 9am-5.00pm Sydney, Australia time). So if your appointment is on a Monday, you will need to cancel it on the Thursday before during business hours. If it is on a Tuesday, you will need to cancel the Friday before during business hours and so on.

Changes or cancellations made less than 48 business hours in advance will incur the charge of the full rate for that session. This also applies to missed appointments.

Clients pay for the telephone or Skype call at the prearranged time.

Ask your accountant whether fees for coaching can be tax deductible.

Procedure

My clients are expected to call or arrive in person on time. Please come to the call with updates and copies of progress reports and current challenges. Let me know if you are keen to work on any particular areas during that particular call. If you call late, you are still charged for the time you have missed.

Preparation

Before each session, please spend time to contemplate what you would like to cover in the upcoming session. Email this to me at info [at] tracieokeefe [dotcom] at least 24 hour before each call. Remember that the coaching is to help you address many life issues or specific issues, all of which can be better considered if we are both prepared for the session.

Calls

Our agreement involves a set number of calls. If you or I have any vacations, then those calls will need to be made up both before and/or after the vacation to keep your development on time.

Appointment Changes

As noted above, you can cancel or change your appointment up to 48 business hours in advance. Changes made after that time will incur the FULL fee. It is advisable to only cancel or change your appointment for emergency situations only. Your commitment and punctuality in making the coaching work is vital to your success. I will say that commitment is one of the key facts to help you generate change.

Time Keeping

The coaching takes place during the call or session and I will not be available outside those times. The kind of work we will be doing is big picture work and I believe that you are capable of running your everyday life.

Problems

I want you to be satisfied with the coaching and our relationship. If I ever say anything that upsets you or you do not feel right, please bring it to my attention during the session. I will, however, often say things that will make you feel uncomfortable because we are drawing your attention to the things in your life that are not working for you. When a person begins to realise their strategies are not working, they naturally get an uncomfortable feeling that is an indicator that they need to change.

Championing

One of the aims of coaching is to help you reinvent many or parts of your life, actions and strategies that have become redundant. This is something I have done many times in my life very successfully. It is also something that I have been doing for so many years with other people as a recognised health professional. In running my own companies and businesses it is also something I am continually doing as an entrepreneur. So I believe that this is possible in all areas of a person’s life.

I promise to champion you and your changes without judgement and with optimism and support. Take your life in your hands now as you set out to mould and shape it in a way to fulfil your needs and dreams.

Confidentiality

Clients are guaranteed absolute confidentiality and all my paper records are destroyed three years after the termination of the coaching. Our computers are also closely monitored and clients’ files are regularly destroyed and deleted to preserve the client’s right to privacy.

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DISCLAIMER

*Many factors will be important in determining your actual results and no guarantees are made that you will achieve results similar to anyone else’s. Because of the nature of therapy and the requirement on the part of each individual entering therapy to actively engage in the session and to carry out any additional recommendations outside the session, no guarantees can be made of results.

Testimonials*

*JJ, former long-term cannabis user

“I used cannabis every day for 36 years. I decided to make a change in my life. I came to see Tracie O’Keefe and the very next day I had a change in my life. I was able to stop using cannabis and I don’t have the same desires I had before for cannabis. I can thoroughly say that hypnotherapy has been effective for me, changing my life so I can have what I want and develop the confidence to have clean, sober relationships and thoughts.”

Results may vary according to the individual.

*Tom, former ICE addict

“Hypnotherapy changed my life. I had issues with substances, especially ICE. I tried lots of things to stop my use and it was finally through meeting Tracie O’Keefe that I’ve been strong enough to move on with my life and stop using. I feel much healthier, my breathing has improved, my life skills have improved, Everything in my life has improved.”

Results may vary according to the individual.

*Gary Stewart

"I quit smoking using hypnotherapy in 2010. I saw Dr Tracie O’Keefe for three sessions. Smoking was a big part of my life and I found that it was anchored to everything: driving, social situations. I was worried that hypnosis wouldn’t get rid of my smoking but I can honestly say after the first session it just didn’t occur to me to smoke cigarettes. So the three sessions really enforced it for me; it has been fantastic for me. I haven’t looked back since then and I’d totallyrecommend it for anyone who is thinking about giving up smoking using hypnosis."

Results may vary according to the individual.

*Sage Godrie

"I’ve been working with Tracie O’Keefe for a couple of years now. I come to sessions in every 6 months or so and I’ve found Tracie’s sessions to be very, very helpful for me. I mainly get her advice as a life coach, helping me preparing my mindset for big events, attaining goals, just making the most of every opportunity really, and I found with Tracie’s help it actually helps to make things happen the way I want them to. She brings a lot of joy and she helps me to appreciate what I am about, who I am and that I have a purpose. And all the techniques are very easy to follow – they’re simple,but very, very effective."

Results may vary according to the individual.

*Jenny McConchie

"I came to see Tracie because I was suffering from a long-standing anxiety problem. Since then, I’ve been listening to her Anxiety Solutions Hypnosis module recording on a daily basis and I’m feeling really terrific. I feel that my anxiety problems are a thing of the past. I really recommend to anybody suffering from anxiety that they go and see Tracie because she could really help."

Results may vary according to the individual.

*Tanya Magnay Ravel

"I attended my hypnotherapy sessions with Tracie to give up smoking and I want people to have the opportunity to experience what I’ve experienced, which is the health and wellbeing for myself and my family, and my child that will be herein a few months. It’s been a life-changing experience and if you’re thinking of giving this a go, do it! Invest in it. Don’t listen to that voice in your head that tells you that it’s too expensiveor this or whatever. Make the call and book your appointment."

Results may vary according to the individual.

*Kate Hodges

"I came to see Tracie with a nail biting habit. I just had one session with her and I’m happy to say that the impulse seems to have gone. I feel more relaxed and calm. She gave me some homework to do which was excellent. And that was the one thing I think that I really got out of the session was not just to go away and expect one session to cure me but to actually put the effort into doing the meditationand relaxation between sessions. So I totally recommend the sessions with Dr O’Keefe – it certainly worked for me."

Results may vary according to the individual.

*Collin Brown

"I came in here to get hypnotised to stop smoking. I didn’t believe in it and it actually works. I’ve stopped smoking for about two weeks now and still don’t have the urge to do it. I’m gobsmacked. So if you want to quit smoking try, it. It’s the way."

Results may vary according to the individual.

*Kamil Narayan, Sales Manager

"I came to see Tracie to quit smoking. I was smoking 15 to 20 cigarettes a day. And after my first session with Tracie, I stopped smoking instantaneously. I haven’t smoked for two weeks now and I’m still going strong. I love Tracie for helping me out because I wouldn’t have been able to do it otherwise.”

Results may vary according to the individual.

*Collin, Car Mechanic

"I came in to hypnotherapy and I was an ICE addict. I turned a corner and I’m never going to go back. It's a life choice. It's a great feeling to know that you are clean and sober and Tracie helped me get there. The feeling you get out of it is more than any money or any high, anything. It's just a great feeling to have your family and kids back. It's just way, way better than anything else. It's just so good.”

Results may vary according to the individual.

*Kim Beach, Consultant

"I came to therapy to improve my public speaking skills and to overcome the anxiety I felt before going on stage and talking. After one session, the feeling of being sick or hyperventilating has gone and many, many other benefits and changes to my diet and personal issues have resolved themselves. I'm feeling a lot better and I'm sleeping a lot better. I'm just feeling really great and ready to conquer the world!”

Results may vary according to the individual.

*Kevin, Van Driver

"I came here 2 weeks ago. I was addicted to marijuana for 5 years. Two weeks ago I came here and after that day I left and I never ever touched it again. I didn't pick up a cigarette which I have been smoking for 5 years as well. I haven't touched alcohol in 2 weeks so I feel like I've got my whole life back and I'm on the right track to going somewhere good and I just feel great.”

Results may vary according to the individual.

*Max, Plumber

"I came in to hypnotherapy to stop smoking drugs and cigarettes and it’s changed my whole life since I stopped. Since I've been here at Tracie’s clinic I’m really enjoying my life now. I've never enjoyed it as much as I have in the last 3 weeks than I have in my whole life. I never thought I’d be able to stop the drugs by myself at all, or at all entirely, but it turns out I am stronger than what I thought I was.”

Results may vary according to the individual.

*Justin Tan, Business Owner

“I initially looked up Tracie online and I researched a few places because I wanted to quit smoking. I don't know why I choose Tracie but I did and it has been amazing. It's been almost two weeks now and I’ve quit smoking. I still get a bit of temptation to want to smoke but I can control it and I have the power within me now to actually say 'No' and stop smoking. So I recommend Tracie and you should come in and give it a try."

Results may vary according to the individual.

*Peter Ferrin, Construction Manager

“I was recommended to come to hypnotherapy by my doctor as I couldn’t give up the smokes. I can say now that I don’t want to have cigarettes ever. I recommend this to anybody. It’s not only going to change my life but I think it’s going to change the life of my family and people who are around me."

Results may vary according to the individual.

*Sanjed, Corporate Executive

“So I came to see Dr Tracie O’Keefe for my binge drinking problem after work and going and smoking with friends after work and Tracie has helped me immensely in the last six weeks. I haven’t touched alcohol, I haven’t touched cigarettes in the last six weeks and I feel amazing, it’s very, very positive. And thanks to Tracie I have been able to make this, beautiful change in my life."

Results may vary according to the individual.

*Chad McDougal, Train Controller

“My name is Chad, I came here to see Tracie to quit smoking. This is my second session and I can happily say I am a non-smoker. Looking forward to a better life in the future."

Results may vary according to the individual.

*Daniel Matthews, Technical Controller

“Basically, I came in to see Tracie because I was suffering from IBS and anxiety which was basically taking control of my life and within three short visits, basically no drugs required and here I am back in the world so fully recommended and you don’t need to go and do all of this other business that everyone says you need to do, when really a couple sessions with Tracie and you’re back into life again."

Results may vary according to the individual.

*Mark Lawson, Sales Engineer

“I’ve tried to give up smoking on my own on numerous occasions. My last attempt was to come and see Dr Tracie two weeks ago. After my first visit I walked out intending to never have a cigarette again. This is my second follow-up visit to re-ensure that the smoking is now gone completely. Thank you very much.

Results may vary according to the individual.

*Nedean O'Keefe, Visual Arts Teacher

“I was quite ill and my lungs were a mess. I had difficulty giving up smoking and was finding it too hard to do on my own. So I came here and got hypnotised and the minute I walked out, I was a non-smoker and I've continued to be for weeks now and hopefully for the rest of the future. It was a very good treatment."

Results may vary according to the individual.

*Bradley Academic

“I came in to see Tracie as I have been through a number of fairly traumatic events. And I kind of lost my sense of purpose and way. I was drinking too much, I was very anxious and stressed and I lost all sense of direction. Pretty much one session with Tracie put me back on a really strong path and gave me some real clarity and great sense of purpose and negated all the need for intoxicants as well. She has been great!"

Results may vary according to the individual.

*Margaret Personal Assistant

“I came to see Dr Tracie O'Keefe predominantly for weight loss and alcohol consumption as I’d gained 18 kilos over a two-year period. I was feeling quite depressed. I am back in Tracie's office today after two weeks and I'm feeling amazing. I couldn't imagine I’d be feeling this good. I’ve lost 4 kilos in two weeks and after not having alcohol and caffeine, I'm very much looking forward to continuing on a clean and sober life and to see how far I can go. I really truly recommend to anybody who has issues to come and open their mind and see what's out there."

Results may vary according to the individual.

*Paul Thompson, Plasterer

“I came to hypnotherapy with Tracie. I wasn’t sleeping for a long time and since I got hypnotised the first time, I’ve been sleeping very well. There were only two nights I had a little bit of a problem but I still remained calm. I always felt confident I was going to sleep whereas before I was never confident I could sleep. So it’s very highly recommended from me. "

Results may vary according to the individual.

*Jennifer, Accounts Manager

“I came to Tracie because I've been to her for another issue previously and had a lot of success so I came to see her this time because I was drinking too much red wine – anything between 5 and 7 nights a week and I wanted to stop that. I’ve had a lot of success already. In a very short timeframe, I feel really empowered and energetic already and excited about my life moving forward without any wine in it. "

Results may vary according to the individual.

*John Kamleitner, Financial Controller

“I've been a smoker for 40 years and I was talking to a friend of mine who had received some treatment from Tracie about 8 years ago. He explained to me that the treatment helped him to get off cigarettes. I thought that would be a big challenge for me because I’ve been smoking for 40 odd years. But I took that opportunity and I'm so glad I did because I tried many different methods and none of them worked but I've been here now, this the second time I've come – it’s been a 2-week program for me and it has just worked beautifully. Even people I come across now, friends and colleagues who are smokers are quite amazed with what's happened and so I've encouraged them to seek the same treatment. I highly recommend it."