Austin Tech Jobs and Startup Jobs

Technical Support Representative

As a Technical Support Representative you are responsible for providing Level II phone and email customer support for the Vrbo suite of websites. Are you someone who is comfortable working in a call center atmosphere? Do you love solving problems for other people and have a medium-to-strong technical background? Note:(we will provide training on our products and services). Can you explain complex ideas and concepts in a clear, simple manner? Technical Support Representatives require both an intimate knowledge of product as well as some extended general technical knowledge of web browser technologies, operating systems and hardware. You will be interfacing directly with our customers and should possess strong communication skills as well as the ability to explain technical procedures in a way best understood by the individual you are working with.

Senior Legal Counsel, Privacy and Data Governance

Develop, implement, and oversee BigCommerce’s global privacy program, including developing and communicating controls, policies and procedures, performing risk assessments, and monitoring ongoing compliance efforts in connection with GDPR, CCPA and other applicable regulations.
Support the negotiation of contractual clauses relating to privacy and data protection.
Advise appropriate stakeholders on compliance matters across all aspects of U.S. and applicable international privacy and data protection laws and regulations, including data retention, use/sharing, marketing, security, and breach.
Develop and enhance workflows and processes for responding to privacy-related inquiries, such as data subject access requests.
Develop, manage, and refine our information governance and records management program, policies, and procedures, including ensuring alignment with privacy and security policies.

Associate Web Content Publisher (Contract)

Technical Support Representative

Contracts Manager/Paralegal

Arrive Logistics is one of the fastest growing logistics companies in the country, and we are looking for a Contracts Manager/Paralegal who will report to the Senior Vice President of Legal Affairs. This is a unique opportunity to leverage your legal acumen in a brand new position. As our Contract Manager/Paralegal, you will provide legal support to stakeholders across the business related to contracting, legal, and regulatory matters.

Product Support Specialist

We are looking for a support helpdesk agent who has a passion of providing exceptional customer service and web-based technology support, If so, then look no further. This is an exciting opportunity that combines these two areas. If you are a proven problem solver with ability to work under your own initiative and are highly motivated, self-directed and well organized, you will be a great fit for this role. We need a team player with outstanding written and verbal communication skills to add to our already successful support team.