Account Manager

Location: Cleveland, OH

Type: Full Time

Min. Experience: Experienced

An Account Manager is responsible for managing multiple client engagements, serving as the primary day-to-day client contact, providing strategic thinking to help clients achieve their goals, retaining clients and organically growing accounts. This position will do little to no cold calling or lead qualification but will focus primarily on existing client retention and growth of those clients. 10%-15% overnight travel is required depending on where the clients are located.

Responsibilities:

Serve as the day-to-day point of contact for multiple clients

Understand clients in detail, including their industry, competitive positioning, and messaging; understand the client’ tactical needs and key strategic aspects.

Lead tactical client discussions with day-to-day client contacts as well as strategic meetings with senior client personnel.

Qualifications

The Account Manager must demonstrate a strong aptitude for strategic thinking and tactical execution. This position must be able to own accounts across multiple clients, brands, types of service, and industries. The right candidate will be, highly motivated self-starter with a track record of success.