Outage Leaves WebTV Users
Unable to Reach the Internet

Many WebTV Networks users were unable to reach the Internet for about four hours Thursday night as company technicians worked to correct problems with the company's network.

While the problem was a minor one that affected a relatively small number of users, it does point out potential problems that may emerge as people come to expect their TV-based Internet service to be as reliable as their cable-TV service, said Sean Kaldor, an...