How Our Home or Office Pick-Up And Delivery System Works is that we provide you with one or two Gellibrand’s Dry Cleaning/Laundry bags depending upon how often you require pickups and deliveries.

Each bag designated to your account receives a Name Tag. The tag will display your name and phone number only.

We designate the preferred Pick-up & Delivery days(based on area in city) and discuss any special instructions where the driver is to pick-up the bag(s) and where to deliver the cleaned items.

** The following ‘Schedules’ gives the customer the ability to use the service twice per week if required..

Monday/Thursday Schedule – Any item(s) picked up on Monday will be delivered on Thursday. Any item(s) picked up on Thursday will be delivered on Monday.

Tuesday/Friday Schedule – Any item(s) picked up on Tuesday will be delivered on Friday. Any item(s) picked up on Friday will be delivered on Tuesday.

Additionally we can accommodate Week to Week pick-ups.

Also, you can schedule a pick-up just by calling our main location, our staff will make sure your items are picked up promptly.

Simply place your items to be cleaned within the bag(s) and place in the agreed ‘pick-up’ location, our driver will do the rest.

Your items will be returned protected in a thin film of poly, with your Express VIP bag, and an itemized invoice attached. We stand behind everything we clean for you. If you would like us to do something different to better suit your personal perferences, please let us know.

Our ‘Convenient Billing Option’ involves us putting your credit card on file, we charge your card at the end of the order.

We do not lock our customers into contracts for the service we provide. We pride ourselves on quality, timely service, and fair pricing. If you are ever unhappy with the service we provide, please let us know what we can do to improve.

We are always looking for feedback on ways to better serve our customers, please fill out the box below with any suggestions or comments.