Introduction to MyEChart?
MyEChart is your personal health connection to your medical record at Elliot Health System. You can access portions of your electronic medical record via your Internet browser or through Apple and Android devices.

MyEChart is the primary mode of communication between you and your Elliot provider offices related to test results, prescription refill requests, appointment requests, messaging your healthcare providers and their staff, keeping track of important healthcare issues, and reviewing other important aspects of your healthcare.

MyEChart is used across the Elliot Health System to share information with our patients.

Message your Elliot provider’s officeClick the messaging icon at the top of the page or click “Ask a question” under Quick Links.
Request a prescription refillClick the Messaging icon at the top of the page or click “Refill Medications” under Quick Links.
Request a referralClick the Messaging icon, select “Request a Referral” under Quick Links.
Receive and print letters from your provider’s officeClick the Messaging icon at the top of the page. Click Letters, click on any letter to open it. (Print icon is in upper right corner).
Request Medical RecordsUnder Quick Links; choose “Request Medical Record” Or click here: Request Medical RecordRequest Radiology FilmUnder Quick Links, choose “Request Radiology Images” Or click here: Request Radiology FilmsView/print immunization recordsChoose Health tab at the top of the page and click Immunizations. (Print icon is in upper right corner).
View/Download/Transmit summaries from office visits and hospital visitsChoose Health tab at the top of the page and click Download My Record, choose Visit Record, select the visits you wish, and either choose to view, download or send to the email address of your choosing.
View/print test resultsChoose Health tab at the top of the page and click Test Results. Check off “Show Hospital Results” to display any hidden tests. Click on any test to view the result and comments from your doctor. (Print icon is in upper right corner).

*Elliot publishes test results to MyEChart within 48 hours of the result becoming available. We currently do not publish HIV results or Pathology results automatically, however your provider may share them manually.

*We only publish test results automatically for tests ordered by an Elliot provider. You can submit a medical record request to ask for other providers’ test results to be published for you to view (See request medical Records FAQ)

Parents of children age 0-11 can have full access to their child’s account. You need to sign and return the Parent/Guardian Form. Once Complete, please scan and email back to M3@Elliot-HS.org and we will set up your proxy account. Once your child turns 12 access will automatically terminate and you will need to sign a new form for new limited access.

Parents of children 12-17 years of age can have limited access you will need to fill out a new Parent/Guardian Form. Once Complete, please scan and email back to M3@Elliot-HS.org and we will set up your proxy account. Once your child turns 18 access will automatically terminate.

*Teens 12-17 are able to have access to their own MyEChart accounts.

*This table explains what parents can see vs what teens with their own access can see.

If you are a caregiver and need access to another adults account, there are 2 forms that need to be filled out and returned. The person’s chart you need access to requires the individual’s consent. Consent is given through the process of completing this form (signed by patient) Patient Proxy Auth Form. The person asking for access must fill out a Proxy Access Request Form. Both forms should be scanned and emailed to M3@Elliot-HS.org

*Access to another adults account is good for 365 days or 1 year. Once expired, new forms must be signed and returned.

*If you still need assistance you can send us a message including your date of birth, full name including middle initial, the name of your Elliot provider and the nature of your issue to M3@Elliot-HS.org.

*If you are experiencing a medical emergency, please dial 911. Online scheduling is only to be used for non-emergent visits.

Click “Visits” at the top, choose Appointments and Visits. From Quick Links choose “Schedule an Appointment”. You can schedule either your yearly Physical, or a Follow-up Visit. You can click Request Other Appointment to send a message to the office for any other type of appointment.

*You may only schedule appointments online with providers you have seen before.

From “Visits” tab at the top, click Appointments and Visits. Choose the upcoming visit you wish to cancel or reschedule. Click to open it, choose appropriate option, fill out information and click send. Your provider’s office will receive notification of your cancellation or rescheduled visit.

*You will not see the option to cancel appointments that are within the next 24 hour period. For appointments this soon, please call the office directly to cancel.

How to correct inaccurate information.
The information on MyEChart comes directly from entries made inside your Elliot medical record. If you see something that is incorrect, please send a message to your provider’s office reporting the inaccuracy and ask them to correct it. To send a message, click “Messaging” at the top of MyEChart. You may also phone the providers office directly and ask them to correct the information.

Follow the steps below to download and log into the MyEChart mobile application.

Note: You must have a MyEChart account before logging into the mobile app.

Download the free MyChart Application from the ITunes App Store or Google Play Store (search for “Epic MyChart”).

Select the MyChart Application

Accept the Apple or Android License Agreement

Select your location (New Hampshire).

Select Elliot Health System MyEChart from the list of available health care providers.

Log in using your MyEChart account credentials.

*While the MyEChart mobile app includes variations of MyEChart features, it does not replace the web-based version of MyEChart. There are certain features that patients can access only in the web-based version.