REMARKABLE IMPLICATIONS

The correlation between online advocacy and offline sales

Stop Asking and Start Listening

Do you want to know what your brand advocates are thinking?

In this new digital era, rather than merely ask consumers about their behavior, we can observe and measure their behavior by understanding how an why people talk abut a product or service. Instead of asking them if they would recommend a product (i.s. NPS), we can actually measure the number of times they organically recommend a brand.