books.google.com - West and Turner's UNDERSTANDING INTERPERSONAL COMMUNICATION: MAKING CHOICES IN CHANGING TIMES, Second Edition, empowers you by providing both the knowledge and practical skills you need to be effective communicators in today's rapidly changing and technologically advanced society. An innovative theory-skill...https://books.google.com/books/about/Understanding_Interpersonal_Communicatio.html?id=E19wR7hEEoIC&utm_source=gb-gplus-shareUnderstanding Interpersonal Communication: Making Choices in Changing Times