hantsweb

Your Council

Comments, Suggestions and Complaints

Your views help us to improve services and recognise your particular needs, so if you think we could do better, we want to hear from you. We also like to know when you think we did something well, and if anything in particular impressed you.

If you have a complaint about a school please use the school's complaints procedure to register your concern. This avoids the risk of any potential investigation being compromised through the use of social networking websites.

Comments, suggestions and complaints are dealt with professionally and, where possible, are treated in confidence. However, in order to investigate complaints thoroughly, it may be necessary to share details of what you say.

For information on our response times for other correspondence please see our Customer Charter.