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Customer Experience in Financial Services Summit and Awards 2018

The Customer Experience in Financial Services Summit and Awards brings together the most successful financial institutions that have hit the mark in trailblazing customer experience strategies and initiatives. The Summit offers a platform to discuss how institutions in the financial services sector can achieve a truly sophisticated, yet realizable customer-centric organization; while the subsequent Awards celebrates the true success stories for excellent customer engagement.

Event News

The advances and increased use of digital technology in the finance sector is no secret. However, the advances are both exciting and threatening. The opportunities that new technologies offer seem to be endless, but they don’t come without their disadvantages and implications, particularly to traditional businesses. A main worry for many branches is the extent to which going digital will improve their business, and more so, how to further enhance customer engagement along the way.

The Customer Experience in Financial Services Summit and Awards will be returning for the 4th annual edition in 2018. The one day, content-fuelled program provides the perfect platform for the leaders in financial services customer engagement to engage with industry peers and hear best in class case studies of exemplary customer experience initiatives followed by a celebration of the past year’s great achievements.

The Customer Experience in Financial Services Summit and Awards offers a unique experience for you, our audience, to engage in thoroughly researched agenda sessions along with an awards ceremony which celebrates the true leaders in the industry. At our 2018 event we will:Bring together leading figures from across the financial services industry to share success and build practical strategies moving forwardsHighlight key success stories through both the summit program ...