Canada Computers & Electronics offers a 30 Day exchange warranty service for goods deemed to have a manufacturing defect. Physically damaged product will not be covered by the warranty. Canada Computers & Electronics reserve the right to determine whether a product is defective at its sole discretion. Some exceptions apply.

Canada Computers & Electronics also offers a courtesy warranty service for 90 days from the date of original invoice. Canada Computers & Electronics will ship the defective product for repair or replacement to the manufacturer at no cost to our customer if the product is still under manufacturer warranty. This service may have a 4-6 week turnaround time. Customers have the option to contact the manufacturer directly.

For goods between 91 days and 1 year from the date of original invoice, Canada Computers & Electronics offers a service to ship the defective product for repair to the manufacturer at a minimal cost (please see costing chart) if the product is still under manufacturer warranty. This service may have a 4-6 week turnaround time. Customers have the option to contact the manufacturer directly.

Special Notes

Canada Computers & Electronics does not offer warranty on the following categories:

Backup data services

Software and data losses or damages

Later upgrades or add-on components and defects caused by such components

Non hardware issues such as virus/spyware infections

Misuse, physical damages

Has been repaired by an unauthorized third party

Incompatibility issues after installing new hardware or software

Printers are non-returnable if consumables have been opened.

Refurbished Products Warranty

All refurbished products sold by Canada Computers & Electronics are covered by manufacturer warranty and varies depending on brand name and model of the product. Refurbished product warranty details are printed on the invoice and stated under the product information on the Canada Computers & Electronics website.

After the Canada Computers & Electronics warranty ends, all refurbished product service inquiries must be made to the manufacturer directly.