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Executives Unhappy With HR: What Needs to Change?

A recent report presented data that indicates that human resource departments are not doing a great job in preparing for the future of the industry and furthermore, are not prepared to face the talent challenges that exist today. The survey of about 2500 executives and HR leaders at nearly 100 organizations around the world, found that 86% of those surveyed said that leadership development is the biggest challenge for their organization. 79% said employee and retention was also a huge challenge. What was most notable was that 77% said that “re-skilling the HR function” was one of the most-pressing issues, with many business leaders feeling their HR departments lack the skills and data they need “to understand today’s global business environment, local labor markets, evolving workforce demographics, shifts in technology and the changing nature of work itself,” according to a Deloitte press release.

Workforce capability was described as an “urgent” and “important” obstacle by 75% of respondents., but only 15% think they have the necessary skills and tools to address the issue. For example, online and mobile platforms for learning are seen as critical for the learning of new skills, but only 6% have the capabilities for both technology and content to make that easily accessible to employees. With situations like these, it is no surprise that executives feel that their human resources function is barely satisfactory or even “underperforming.” Less than 8% expressed confidence in their teams skills in the global landscape.
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