FAQ

The first session is mainly focused on getting to know each other. I will answer any questions you may have with regards to therapy and this will also be the time that we discuss what goals you wish to accomplish during therapy. There will be some paperwork to do initially but this should only take 10 minutes of your time.

Conversations with your counsellor are kept in strict confidence. This includes the handling of files that contain case notes, records, and psychological test results. If there is a need or desire to disclose information from files with another professional such as a medical doctor, lawyer, pastor, or third party billing source, the client will be consulted first and asked to sign a release of information document.

Counsellors are required by law to report to the appropriate authorities if there is physical or sexual abuse of a child under the age of 18 or if there is reason to believe a person’s life is in jeopardy.If a judge subpoenas a counsellor to testify in court or to release the contents of a file, the counsellor is required to do so.

This is something that your counsellor will discuss with you during your first counselling session. However, while there may be exceptions, it is generally advisable to plan on scheduling sessions weekly or every second week. Duration of treatment is dependent on a number of factors, including the severity of the concern for which help is being sought.

If you are unable to keep your appointment, please call at least 24 hours in advance. Since your appointment time is reserved for you, missed appointments not canceled 24 hours in advance will be billed to you.

Finding a therapist can be stressful. It is important to take your time and find someone who understands what you are going through and that you feel a sense of comfort with. For this reason, I do offer, upon request, a complimentary 45 minute consultation to discuss your concerns and to determine if I am the right therapist for you.

I understand that finances are a concern for some clients and I believe everyone should have access to counseling. Therefore, I provide a sliding scale for a certain number of clients. If finances are an area of concern for you, please let me know and together we can discuss your options.