I loved the idea of the clear mailing labels and purchased them for my photography business. I spent an hour and a half trying to get the template downloaded and working properly on my Macbook Pro. Obviously your templates are not designed for Macs. My husband, an IT guy, also helped. We were able to create a mail merge document but because the templates on the website were not compatible even after printing, the edges did not match up and cut off over half of the address labels that we had created. The labels also don't do well with ink printers as they smear very easily. Overall, these labels as too much hassle for what they are worth. They would look great if they worked well, but I will be going back to other labels as I have had no trouble with them. I am disappointed with the Avery 5314 clear address labels and would not recommend them unless the template worked better.