National Monitoring Center (NMC) is among the first to enable dealers to integrate Nest monitoring to increase services and RMR to current and prospective subscribers.

Lake Forest, CA—December 7, 2017— National Monitoring Center (NMC), a leader in the alarm monitoring industry, is pleased to announce the integration of professional monitoring for Nest Secure into their already expansive monitoring capabilities.

The Electronic Security Expo is a place where security vendors can meet and experience educational programming, and this year’s 10th-anniversary event is taking place in Nashville, Tennessee. Will your firm be among those attending? Here’s what you need to know.

The event will be taking place at the Music City Center on 5th Avenue in downtown Nashville. This year, the 5-day event will span Monday through Friday. The dates are June 12-16, 2017.

You’ll want to pay special attention to the educational track scheduled for Wednesday morning from 10 – 11:15 am entitled “Maximize Your Monitoring Center.” The fact is that monitoring services are rapidly expanding and technology is constantly changing. It is virtually impossible for most security vendors to keep up. But third party monitoring services are 100% focused on this specific aspect of security. That makes this a key place to outsource. The event promises to discuss outsourcing considerations, the effect on your customers, and how to choose the right partner.

NMC—The Third-Party Monitoring Service You Can Trust

At NMC, security monitoring is all we do. From residential monitoring to commercial security, fire, and environmental monitoring and everything in between, our customer service representatives are trained to be an elite group of responders for your customers.

We’re sure the 2017 ESX is going to be a great event, but you shouldn’t wait until June to think about the benefits of outsourcing monitoring services. Talk to our sales team by calling 877-353-3031 today, and find out what partnering up with NMC can do to build your company and provide your customers with the best service in the business.

We welcome all who can benefit from this newsletter. Please share or sign up any one from your team that would like to know about new services that NMC is offering…Read more >

NMC COMPANY BBQNovember 2, 2016

On Friday, September 9th, NMC hosted a company BBQ for all employees and their families. With games like Ping Pong, Bocce Ball and a putting green for practice, everyone had a great time! NMC is extremely thankful and appreciative of our team…Read more >

Pete Pakbaz of Alarm.com presented at NMC for the October Education Series. Pete discussed the value of connect home services using the Alarm.com services. Some of these services included Identify Theft, Video Solutions, Intelligent Automation, and even Wellness (PERS)…Read more >

ORDINANCE UPDATE!November 2, 2016

OIn the event you did not know, there is a new alarm ordinance in place for dealers in Colorado Springs, CO. We want to make sure you are fully knowledgeable and in compliance with the new regulations that are in place…Read more >

SECURING YOUR COMMUNITYNovember 2, 2016

Our team of dedicated customer service representatives works diligently to represent your brand. On many occasions we have actual events that are resulting in captures. Kudos to our dealers who chose us as their partners in securing their communities! We are grateful for your business!…Read more >

THE VIDEO VAULTNovember 2, 2016

NMC continues to evolve and expand our video programs. Both of our key integrators of video solutions offer branded portals as well as an app that enhance the custom video experience…Read more >

EXPANSION OF GPS WITHIN THE PERS MARKETNovember 2, 2016

Mobile PERS now opens up new revenue opportunities for our dealers. The opportunities include Independent Living and Lone Worker solutions…Read more >

NMC SOLUTIONSNovember 2, 2016

NMC is pleased to announce our ability to offer the UltraSync Smart Home Management on the Go Solution to our dealers…Read more >

NMC’s New Trade Show BoothJuly 15, 2016

If you attended the ESX show in Fort Worth you most likely noticed a familiar logo towering above the rest – the new NMC tradeshow booth! It’s fitting…Read more >

In another key move to solidify its position as industry leader in the alarm monitoring industry, National Monitoring Center (NMC) announced the hiring of Kathleen Schraufnagel to join its executive team as Central Station Manager for NMC’s Texas facility…Read more >

Key NMC Executive MovesMarch 17, 2016

As part of its continuous growth in the alarm monitoring industry, National Monitoring Center (NMC) announced two key executive moves intended to secure its future…Read more >

NMC’s Annual Las Vegas Event!March 17, 2016

Join us! Register now for NMC’s Annual Las Vegas Event at the Bellagio’s Hyde Lounge. You don’t want to be left out of this must-see event…Read more >

The Video VaultMarch 17, 2016

Video is evolving and NMC has expanded our video monitoring services. I‐View Now and SureView are key integrators of video solutions…Read more >

Securing Your CommunityMarch 17, 2016

In a world of false alarms, you can be sure that NMC is there when real crime is happening. Here’s a look at a recent incidents where NMC’s virtual presence…Read more >

The Social BusinessMarch 17, 2016

Sales is my passion! Lead generation is evolving and it’s my goal to help you progress into Social Media.
This year the NMC sales team kicked off a LinkedIn program…Read more >

NMC Education SeriesMarch 17, 2016

Don’t forget to register for our upcoming March series on social media: “Social Selling with LinkedIn – A force multiplier for your security sales”…Read more >

Are you in a dealer program and want to build your own wealth? Our financial partners have loan programs to fund you upfront. When the loan has been re-paid…Read more >

Now Available! AES NMS SoftwareMarch 17, 2016

AES Corporation now has a new Network Management Software (NMS) that enables customers to drive down overall network management costs while providing a real-time network view…Read more >

Improve Your Test Scores with MASmobile!September 22, 2015

A study has shown MASmobile improves testing efficiency by up to 50% when compared with calling in over the telephone. Start saving time and money today! Contact NMC Dealer Support…Read more >

NMC Gets Social! Follow Us Today!September 22, 2015

Have you noticed anything different about NMC lately? Perhaps a little more helpful and in the news? That’s because NMC has been very active in the world of social media…Read more >

Get Instant Trouble Alerts with IVRSeptember 22, 2015

As of 09/01/2015 NMC began utilizing our interactive voice response system (IVR) for trouble notification. Using the latest in telecommunications technology, this adjustment will help improve…Read more >

Build Your Brand with NMC’s Signature Email ServiceSeptember 22, 2015

Streamline communication with National Monitoring Center’s signature email service. Both email and text messages can be sent to customers on alarm events and allow them to respond directly to your business office….Read more >

Dealing with Dealer DiscrepanciesSeptember 22, 2015

Have an issue that you need NMC to research but don’t have time to call in? Email our Discrepancy Team at discrepancy@NMCcentral.com. A member of our Discrepancy management team…Read more >

NMC’s AutoPay – The New Way to Pay!September 22, 2015

NMC makes it super easy to never miss a payment. Just set up AutoPay and we will automatically charge your bank account or credit/debit card for your monthly invoice amount…Read more >

AES Corporation now has a new Network Management Software (NMS) that enables customers to drive down overall network management costs while providing a real-time network view through a self-learning…Read more >

NMC Launches New Corporate Showcase VideoMay 15, 2015

Premiering at this year’s ISC West Show in Las Vegas, NMC launched its new Corporate Showcase Video which invites viewers to look inside the nation’s leading edge monitoring center…Read more >

NMC Once Again Takes Vegas with Another Winning EventMay 15, 2015

For those of you attending this year’s ISC West Show in Las Vegas, you might have heard the buzz surrounding NMC’s annual cocktail reception…Read more >

Meet the NMC Team Behind the ScenesMay 15, 2015

NMC’s professional team of security experts work around the clock to provide you with the highest level of customer service in the industry…Read more >

Technology is Rapidly EvolvingMay 15, 2015

NMC is committed to evolving with RMR enhancing solutions to help our dealers take advantage of the emerging opportunities…Read more >

What’s Your Plan?May 15, 2015

We have been privileged to work with many successful dealers. Along the way we have been exposed to some of the “best practices” followed by these companies…Read more >

Our Free MASMobile™ is Massively HandyMay 15, 2015

Free. Fast. Easy-to-use. That’s what dealers are saying about our new app. MASmobile is a time-saving tool that quickly allows you to put systems on and off…Read more >

“Brand” New NMC Products Help Customize Your DealershipMay 15, 2015

NMC has rolled out a variety of products under the NMC Suite of Services that help you solidify your brand in the minds of your customers to increase customer loyalty…Read more >

False or Fact, Always Rely on NMC’s Professional TeamMay 15, 2015

False alarms are inherent to our industry at a very high rate, but every so often an alarm is an actual situation, from a burglary in progress or a medical situation…Read more >

Around the clock, our alarm agents work diligently to monitor and protect the valuable lives and assets of our residential and commercial customers….Read more >

Building a solid foundation for future growthMarch 31, 2014

Although National Monitoring Center began its California operations in Aliso Viejo in 2001, the management team has actually been together for over 25 years…Read more >

Reinvesting in youMarch 31, 2014

NMC has made a substantial investment to purchase and build the brand new Lake Forest facility, as well as all new leading-edge monitoring center technologies including hardware…Read more >

A valuable educationMarch 31, 2014

A key component to the new 25,000 square foot California location is the debut of the NMC
Education Center which provides meeting spaces and training facilities for our dealers and their clients…Read more >

The future called – and we answered March 31, 2014

Another example of NMC’s commitment to the future growth of its dealers is NMC’s new monitoring center operations. Substantially increased in capacity…Read more >

New Technology + Experienced Staff = Dealer SuccessMarch 31, 2014

Behind every new technology and feature stands an experienced and dedicated NMC staff member. With years of formal training and on-the-line experience…Read more >

Our special invitation to youMarch 31, 2014

We’re proud and excited to offer you a personal tour of the new NMC Lake Forest, California or Irving, Texas monitoring centers. Please contact us to arrange…Read more >

NMC’s Caller ID is changingMarch 31, 2014

If you’ve recently noticed a different phone number for calls coming from NMC, there is a good reason behind it. Some telephone companies are blocking our calls…Read more >

NMC Welcomes Angela HackettSeptember 30, 2013

NMC recently announced the hiring of 10-year industry veteran Angela Hackett as Regional Sales Manager. This tenacious and highly effective communicator will represent the voice of the dealers in the Texas market. Hackett’s proven industry experience and enthusiasm will enable her to assist dealers in their portfolio management and asset growth. Please join us in welcoming Angela to the NMC team.Read more >

David Brandt Transitions into New RoleSeptember 30, 2013

NMC’s former Corporate Training Manager has now transitioned into the newly created role that will provide NMC’s Alarm Dealers with support for licensing and recurring alarm activity. David, an industry veteran with over 25 years of customer service experience in the Alarm Call Center industry, has been with NMC since 2005. In his previous role as NMC’s Corporate Training Manager, David was responsible for training all Customer Service agents at both our California and Texas monitoring centers. He was responsible for ensuring that all agents were proficient in their knowledge and skills to perform their duties at the highest level of customer service.Read more >

Create a New Revenue StreamSeptember 30, 2013

Many large cities now require that buildings with two or more stories provide an area of refuge – along with an area of refuge communications device – for escape and assistance during a fire or emergency situation. This device needs to be connected with a communication station point..Read more >

Alarm Ordinance WatchSeptember 30, 2013

The City of Whittier is preparing to adopt a new ordinance which will amend it’s Municipal Code pertaining to False Alarms. The new ordinance is based upon Enhanced Call Verficiation (ECV) model.Read more >

What is Enhanced Call Verification?September 30, 2013

Upon receipt of a burglary signal, two (2) calls will be made prior to dispatching the police department – the first call to the tenant, and the second call to the responsible party.Read more >

On June 18th at the Electronic Security EXPO (ESX) Icebreaker Luncheon in Nashville, NMC’s very own Sharon Elder, Vice President of Sales, was honored by The Security Industry Alarm Coalition (SIAC) with the 2013 William N. Moody Award. Established in 2004, this prestigious award recognizes alarm industry leaders who take the lead to implement ordinances that incorporate the “best practices” of alarm management which allows law enforcement more efficient use of their resources to improve public safety.Read more >

Work Flows Made eASY with eFORMSSeptember 30, 2013

We’ve heard you loud and clear about how oftentimes manual forms filled out in the field must then be sent back to the home office for data entry and submission. This duplication in effort not only wastes valuable dealer resources, but can also be the source for unnecessary time delays or other avoidable errors.Read more >

Get Into The Zone with NMC’s New Service OfferingSeptember 30, 2013

NMC provides a service called Zone Restoral Tracking which can be used to track whether or not a zone has been restored. With this service, if a zone fails to restore, NMC will notify the subscriber so that immediate action can be taken, and is especially powerful for use on fire systems, hold-up buttons and environmental/temperature sensor systems.Read more >

ECV – Now a Law in GeorgiaJune 29, 2013

Are you doing business in the state of Georgia? Beginning July 1, 2013, all burglary alarm responses will require enhanced call verification (ECV) procedures if you are contacting a public police agency.Read more >

Quicken Response with Dealer Discrepancy FormJune 29, 2013

The online discrepancy form is designed to improve communication with our dealers and provide an additional source for soliciting performance feedback.Read more >

NMC Tests ASAPJune 29, 2013

NMC, a pioneer and charter member in the Automated Secure Alarm Protocal (ASAP), is testing with the Automated Secure Alarm Protocol (ASAP) program which will allow us to electronically communicate with police agencies participating in the program.Read more >

NMC and Micro Key Solutions recently announced a partnership which allows NMC’s dealers that use Micro Key’s Millennium Management software to synch with the National Monitoring Center’s monitoring software platformRead more >

NMC Takes Vegas with another Successful Bellagio Event June 29, 2013

If you attended the ISC West Show in Las Vegas, you may have heard the buzz surrounding NMC’s annual cocktail reception.Read more >

“Brand” New NMC Products to Help Customize Your BrandJune 29, 2013

Currently in Beta testing, in the 3rd quarter NMC will be rolling out a few exciting products that will help dealers solidify its brand in the minds of its customers, thereby increasing customer loyalty and continued profits.Read more >

Did You Know? 911 Calls Could be Affected for VoIP UsersJune 29, 2013

As you know, many consumers are switching to Voice Over IP (VoIP) networks for their communication needs. However, did you know that 911 emergency calls could be affected for homeowners with VoIP service?Read more >

Tell Us What You Think – Take the NMC Dealer SurveyJune 29, 2013

If you haven’t already done so, please take a moment to fill out our dealer survey by going to www.nmccentral.com/dealer-survey. Our goal is to provide our dealers with the best support and service availableRead more >

Attending ISC West? Join us for NMC’s Annual Event. February 28, 2013

Please join us in Las Vegas for NMC’s Annual Event, Wednesday, April 10th, from 5pm to 8pm at the Bellagio, Monet Room 1.Enjoy cocktails, great food and conversation in the elegant setting you have come to expect from your hosts, NMCRead more >

Runaway Alert! We’ll Keep You Posted. February 28, 2013

With Runaway Alert auto-message notification, NMC will let you know via email or text message when any account has received 75 or more signals within 24 hours.Read more >

Keep Your IP. The Flexibility of Secure Forwarding February 28, 2013

Internet-based alarm systems are changing the industry, and it is critical that alarm
companies maintain portability when moving to internet-based alarm systems. NMC is
once again leading the way with a program that allows you complete portability combined
with the convenience of working with NMC.Read more >

Executive Summary Report. A Snapshot of Performance February 28, 2013

Having a summary of critical information delivered monthly to your email can be a real cost saver for your business.Read more >

One Time Data Entry October 17, 2012

NMC is currently testing a software integration system that will allow dealers one point of data entry for Micro Key microkey.com and MASWeb.Read more >

NMC has retained the services of the most knowledgeable person in the business of risk management for security operators. His name is Rick Gombar and he has been in the industry for decades.Read more >

Attention dealers in Washington County, OR and City of Carrollton, TX! October 17, 2012

In the event you didn’t know, there are new ordinances in place for dealers in the above areas. We want to make sure you are fully knowledgeable and in complete compliance with these new regulations that are in place regarding permits and more.Read more >

In today’s busy market, time is of the utmost importance. NMC recognizes this and has developed a valuable tool to help alarm company owners manage their business and central station relationship.Read more >

Our “Ambassador” has all the answer October 17, 2012

Many of you already know Bob Dialto, NMC’s Dealer Relations Manager, aka “The Ambassador”. He’s been in the industry for over 35 years – 11 of them as president for an alarm company.Read more >

Interactive Voice Response. This NMC exclusive feature is fully interactive, fast and complimentary. It is another way that NMC brings to your subscribers, the latest technology to create efficiencies which will directly enhance their experience with the
monitoring centerRead more >

Instant Notification. If the panel will send it, we can relay it via text or email instantaneously. This is what end-users have been asking for and what gives you a step-up from the competition. With IN your customer will beRead more >

Voice Response Terminal (VRT). Testing at the speed of sound October 12, 2012

Our VRT will soon put you on the fast track to doing more business. This groundbreaking automation speeds up the time your technicians need to put a system on and off test.Read more >

Our free MASMobile™ is massively handy October 12, 2012

Free. Fast. Easy-to-use. That’s what dealers are saying about our new app. MasMobile is a time-saving tool that quickly allows you to put systems on and off test right from your mobile device.Read more >

AlarmAccount.com – Drives customers to your website October 12, 2012

Many dealers have found that AlarmAccount.com is an enticing tool to attract more customers. It allows subscribers to view their account online to:Read more >

National Monitoring Center (NMC) Appoints Bob Di Alto as Dealer Relations Manager October, 2011
National Monitoring Center (NMC) announced the appointment of Bob Di Alto as Dealer Relations Manager. Di Alto will use his previous experience as a Dealer and Central Stations Manager to assist in bringing NMC to the forefront of dealer relations and dealer based programs. Read more >

The First Annual NMC Fishing TripSecurity Systems News
June, 2010
IRVING, TX — I wanted to add some pics from NMC’s Dave Steinbrunner. They’re peppered throughout the post. Enjoy. Thanks for the extra pics, Dave! The final day of the Texas trip was spent with the guys from NMC. Regional sales manager David Steinbrunner invited me down to tag along on their inaugural Annual Dealer Fishing Trip.
Read more >

NMC holds open house at new Texas centralSecurity Systems News
March, 2009
IRVING, TX — National Monitoring Center held an open house at their brand new, state-of-the-art 8,000 square foot facility here on February 12. The central station serves independent alarm dealers in the Texas market and has been in operation since the summer of 2008. The new UL-listed central station is fully redundant with NMC’s original 10,000 square foot Aliso Viejo, Calif. central station that opened in 2002.
Read more >

Keeping an Eye on ThingsBy Leischen Stelter, associate editor
Security Systems News
April, 2008
IRVING, TX — National Monitoring Center will open its second monitoring center here in the beginning of summer 2008, according to NMC president Michael Schubert. NMC purchased the 8,000-square-foot building in January of 2007 and has spent approximately a year designing the space.
Read more >

Growth on NMC’s Wish ListSecurity Systems News
ALISO VIEJO, CA — By keeping a watchful eye on new technologies and customer service, National Monitoring Center expects to continue to grow at such a pace that it will reach 100,000 accounts during its fourth year in business.
Read more >

NMC Records Stellar First YearBy Andrea Gural
Security Systems News
ALISO VIEJO, CA — A contract central station that started from scratch a year ago has already signed on more than 40,000 accounts, a growth pattern that company officials project will continue over the next few years.
Read more >

Up and Running in Three Months!For Immediate Release
Friday, January 18, 2002
Contact: Carl Root
IRVINE, CA — Less than three months after opening the doors to their 10,000 square foot facility in Aliso Viejo, California, National Monitoring Center (NMC) has gone on-line and live with MASterMind™ Monitoring.
Read more >

Recent newsworthy excerpts

Irving, TX location is now open!

In July 2008, National Monitoring Center’s second location in Irving, TX became fully operational. The new monitoring center provides a fully redundant backup to NMC’s original site in Aliso Viejo, CA.

” We have made the commitment to Internet monitoring as part of our overall commitment to bringing in the latest and best of technology into our central station”, said Michael Schubert, President of NMC.

“Communicating over the Internet provides for faster communication, and reduces telephone costs, among other benefits, for our dealers and the subscribers “.

National Monitoring Center (NMC) receives FM Approval.

National Monitoring Center (NMC) in Aliso Viejo, California received its FM Approval Standard 3011 for central station service for fire alarms and protective equipment supervision. The certificate of compliance was issued April 10, 2003.

“We sought and received this approval from FM to continue to show our commitment to our dealers to provide them with the best service in central station monitoring” said Michael Schubert, President of National Monitoring Center (NMC).

National Monitoring Center (NMC) is a UL listed and FM approved third party monitoring central station company that provides services to independent alarm companies.