Warranty Policy

What is the warranty for Aneros products?

Upon approval from Aneros Support, products can be exchanged for a replacement.The original product must be returned to Aneros in order for the replacement to be shipped out.Products with modifications made by the Customer will not carry the Aneros Warranty.

How long is the warranty?

Non-vibrating, non-electrical Aneros products are warrantied for the life of the product. Vibrating, electrical Aneros products are warrantied for One year from the purchase date.

What warranty claims qualify for approval?

Aneros products are warrantied against all defects. Defects can be, but are not limited to: broken pieces, scratches, dents, and deterioration. *The entire device, plus any broken pieces, must be returned together to claim a warranty.

How do I claim a warranty?

To submit a warranty claim, the Customer must email support@aneros.com for a Warranty Approval Form. Support will provide further instructions after verifying a customer’s product warranty.

What if I purchased my Aneros product from another store?

If obtained from a retail store or online seller, a proof of purchase (e.g. a receipt, invoice, etc.) will need to be provided to Support in order to verify the Aneros product’s warranty. *Only purchases from the Aneros website or authorized resellers carry a warranty.

Warranty is not honered for purchases from multi-vendor websites such as Amazon, Jet and Ebay. This applies to all websites for these multi vendor market palces in other areas of the world such as Amazon.co.uk, Amazon.de, Amazon.ca, etc..)

How do I know if the store I purchased from is an authorized reseller?

Please email support@aneros.com for questions regarding authorized resellers. *Please be advised, Aneros does not have any authorized resellers on Amazon nor eBay.

What is the warranty for products of another brand that are sold on the Aneros website?

ANEROS A to Z

The ring of muscles surrounding the anus. There are two rings, the outer and the inner. The outer is under voluntary control. The inner is not (it is controlled by the autonomic nervous system but can be trained to relax therapeutically with biofeedback). To identify this muscle, squeeze your anus as though you are holding back gas. This is the muscle that primarily drives the motion of the Aneros.

Or BPH. A non-cancerous enlarging of the prostate common in middle aged and older men, often causing urinary symptoms. BPH is one of the prostate ailments that the Aneros was originally developed to help treat. (from the wiki)

The patented design of our massagers allows them to be used completely – hands-free. This is an advantage over other prostate massagers. It allows an Aneros massager to be used in any position the user wants. More importantly, it frees the user to focus solely on the sensations instead of making a conscious effort to manually manipulate the massager. This subtle freedom is important for bringing the mind and body together during a session, which by many experience users is considered a required technique to master in order to achieve a Super-O.

Aneros massagers can be enjoyed in many different ways – to enhance a strength and pleasure of penile orgasms during partnered or solo sex, or solely for the pleasures derived from prostate orgasms. The ultimate experience for the route is the Super-O. The practice and understanding of how an Aneros massager, the body, and mind play off of one another to eventually achieve a Super-O is now commonly referred to as the “Journey to the Super-O” by our community members. For some men, this learning period is short in duration. For others, it can take quite some time. There are some key milestones on this journey – they can be viewed

Also known as the K-Tab. Curves upwards to rest above the anus between the buttocks to pressure on an acupressure spot there. Named after the yoga concept that there is a serpent of power located at the base of the body’s trunk. The K-Tab and the arm that it extends from has taken the place of the handle seen in other Aneros models. (adapted from the wiki)

The pubococcygeus muscle, one of a number of muscles in the pelvic floor. It is a hammock-like muscle, found in both sexes, that stretches from the pubic bone to the coccyx (tail bone) forming the floor of the pelvic cavity and supporting the pelvic organs. The PC muscle is largely involved in sexual response and contracting during orgasm. It is believed that strengthening leads to longer, more powerful orgasms. (from the wiki)

On Aneros devices, the front arm which curves upward to press on the perineum during an Aneros session. This actions prevents external prostate stimulation. It also acts as a fulcrum against which the device can pivot to perform the internal prostate stimulation.

Aneros massagers are made from 3 different types of plastic. All are FDA approved and medical-grade, non-porous, and each has the right density for the right weight and balance for that particular model.

Inflammation of the prostate. Although there are many suspected causes, (bacterial infection, auto-immune response and neuromuscular tension), prostatitis remains an intractable disease which is often times unresponsive to traditional forms of treatment. Before the advent of antibiotics prostate massage was the first line form of treatment. In recent years with many people turning to holistic and homeopathic forms of medicine, prostate massage has been enjoying resurgence. (from the wiki)

Prostate specific antigen. A chemical produced in the prostate and measured in the blood as an indication of cellular activity in the prostate. Abnormally high levels of PSA may indicate health concerns such as inflammation or cancer. The PSA measurement may be elevated by ejaculation, and any form of anal play, including the Aneros. Ask your doctor for a recommended period of abstention prior to taking this test (the Aneros manufacturer suggests a few days to a week). (from the wiki)

An abbreviation of Super orgasm. An overwhelmingly strong non-ejaculatory orgasmic event. Orgasms that have no refractory period allowing them to be repeated multiple times. Though different for each man, the Super-O is considered to be the ultimate pleasure a man can achieve.