We are open as normal, but Public Health England has asked us to make changes to reduce footfall in the surgery and protect our most vulnerable patients. ... Find out more

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Frequently Asked Questions

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.

You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.

The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified. We use Google Analytics software to track:

The pages you visit

How long you use the site

How you got to the site and what links you clicked on.

We haven’t given Google permission to share this data with anyone else.

How is the Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Stroud Women’s Refuge

Cruse Bereavement Care

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.

Tabernacle - Community Based Drop In

Get help and advice about tenancy support, benefits,g etting back into education and/or training, dealing with debts, accessing community groups, staying independent and getting in touch with other agencies

talk 2gether

We primarily offer cognitive behavioural therapy (CBT), which is a talking therapy that has been proven to be effective in managing anxiety and depression. CBT helps you manage your problems by helping you to make changes to the way you think and behave.

Gloucestershire Counselling Service

Bipolar UK

We’re the national charity dedicated to supporting individuals with the much misunderstood and devastating condition of bipolar, their families and carers. Each year we reach out to and support over 80,000 individuals through our range of services.

Drinkline

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Contact the Elderly

Supported by a network of volunteers, Contact the Elderly organises monthly Sunday afternoon tea parties for small groups of older people aged 75 and over who are dealing with loneliness and social isolation.

Healthy Lifestyles Gloucester

Health is one of the most valuable things that we can have. Small changes to our lifestyles and to how we live can have a big impact on our health and wellbeing.
If you live in Gloucestershire, our Healthy Lifestyles team is on hand to help and support you.

Community Wellbeing Service

Community Wellbeing Service is a free and confidential service for anyone over the age of 16. The aim of the service is to connect you to local services, organisations and groups that can help you to improve your general wellbeing and meet your wider social needs.

Life Link

Lifelink is a 24-hour telecare alarm service providing you or your loved one with the ability to call for help 24 hours a day, 7 days a week. In times of emergency, help is just the push of a button away. You can call from anywhere in your home, even in your garden.

CGL Gloucestershire

We provide help and support to adults, children, young people and families. Our innovative and creative approach allows us to provide a broad range of safe, high quality health and social care services.

Quit with help

Healthy Lifestyles Gloucestershire

Health is one of the most valuable things that we can have. Small changes to our lifestyles and to how we live can have a big impact on our health and wellbeing.
If you live in Gloucestershire, our Healthy Lifestyles team is on hand to help and support you.

Cam and Dursley Tennis Club

Cam and Dursley Tennis Club is situated behind Cam Recreational Ground, opposite Millikens, Cam Mills, off Everlands Road, Cam. Prospective new members are most welcome to attend a maximum of 5 sessions at £2 per session; this will be deducted from the membership

Cam Cricket Club

Dursley Road Cycling Club

Dursley Road Club is based in the town of Dursley, which was home of the famous Dursley Pedersen Cycle company in the 1900’s. Dursley , Gloucestershire is on the edge of the cotswold escarpment and is halfway between Bristol and Gloucester.