This Indicator measures the number of service requests received by the Oakland Call Center for illegal dumping as a rate per 1,000 people in each census tract. The census tracts are grouped based on majority race/ethnicity. Service requests that were canceled were excluded from the analysis.

The equal access accommodations Indicator is measured by comparing the percent of public contact position (PCP) employees who speak Spanish to the percent of Spanish speakers who have limited English proficiency (LEP) citywide. The Equal Access to Services Ordinance includes a requirement for City departments to offer bilingual services based on citywide demographics. In FY2016-2017, the two languages required by the ordinance were Spanish and Chinese. We chose to measure Spanish-speaking PCP employees for this Indicator because Spanish speakers comprise a larger proportion of the population.

The measurement is percent of students by race/ethnicity who scored “Standard Not Met” on their SBAC ELA test in 3rd grade. The SBAC is California's state-mandated test for all students starting in 3rd grade. Scores only include students enrolled in OUSD schools, not charters or private schools.

This Indicator measures substance abuse related emergency department visits per 100,000 by race/ethnicity, from 2013 through the third quarter of 2015. Substance abuse related emergency department visits refers to cases that involved non-medical use of pharmaceuticals, illicit drugs, or alcohol in combination with other drugs.

The measurement is the rate of teachers per 1,000 students of the same race/ethnicity in OUSD, in other words how representative are the teachers of the student population? Numbers of teachers and students were calculated from percents of the total number given in OUSD’s Fast Facts report.

This Indicator measures the percent of business addresses that have been identified as “vacant” by the United States Postal Service (USPS) for at least two years. Data is collected and aggregated at the census tract level by the USPS on a quarterly basis.

This Indicator measures the rate of adult felony arrests by race/ethnicity adjusted for population. Rate is calculated as the number of adult felony arrests per 100,000 people of each race/ethnicity that are 18 years of age and older. To determine the number of adults of each race/ethnicity in Oakland, we took the population by race/ethnicity for all ages and multiplied by the percent of Oakland’s population that is 18 and over (80.33%). This approach was necessary due to the lack of exact data available on the 18 and over population in Oakland by race/ethnicity.

This Indicator measures the percent of students who are still enrolled in high school after four years. Data is also provided on percent who graduated/completed high school within four years and percent who dropped out. The most recent year of OUSD graduation data is from 2015-16, so the cohort began 9th grade in 2012-13. Students who leave OUSD (but not from dropping out) are removed from the cohort, and students who enroll after 9th grade are added. GED completion and Special Ed Certification are included as types of completion.