The right tools are an integral part of getting any job done. In the world of digital content tools are plentiful, so finding the right one for you can be tricky. That's why we ask the experts what tools they use to get their jobs done. In this month's installment, we talk to Ashley Taylor Anderson, Director of Content, Ceros.

Madcap Software Launches Web 2.0-Enabled Madcap Feedback Server

MadCap Software, a provider of multi-channel content authoring, has launched the MadCap Feedback Server. With the Feedback Server, content development teams have a server-based feedback system that provides Web 2.0-enabled collaboration among team members and the readers of their documentation. Web 2.0 capabilities allow readers to comment blog-style directly in documentation, as well as rate different topics. At the same time, authors retain full control of which features are used and by whom. Additionally, the new Feedback Explorer, which is available both as part of the Flare interface and as a standalone application, lets content developers view and track all reader activity through a user-friendly interface.