Lessons in defective web page design

I recently decided to go medieval on my overgrown backyard and ended up with a huge pile of branches on my front yard. The next step was to contact my burrough of Pierrefonds-Roxboro to have them taken away so I went to the city’s web page and its section dedicated to Citizen Services. All it contained was the following paragraph:

For all types of information on borough activities, communicate with the borough office in person, by phone or by e-mail.

And that’s it. No e-mail address, no telephone number, no “contact us” link, no nothing. Ultimately I had to find the relevant information with a much more detailed Google search.

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