With Compliance 360® GRC Software, EMQ FamiliesFirst has an easy to use GRC application that achieves both standardization and customization

With Compliance 360® GRC Software, EMQ FamiliesFirst has an easy to use GRC application that achieves both standardization and customization.

With Compliance 360® GRC Software, EMQ FamiliesFirst has an easy to use GRC application that achieves both standardization and customization.

Key Results

Centralized and current contracts: With Compliance 360, EMQ FamiliesFirst will have its hundreds of contracts in one location and confidence in knowing that all the contracts on the system are current, easily accessible, accurate and usable. The organization has loaded 100 percent of its service contracts into the system, broken down by paragraph and with an assessment for each attached.

Filling in the Gaps: One of EMQ FamiliesFirst's philosophies is continuous quality improvement and Compliance 360 is being used to support its improvement initiatives. With the platform, the compliance team can find gaps in the compliance program and better organize and prioritize gap analyses so the quality team can more efficiently tackle them. The Agency was able to move from a reactive style of finding and fixing gaps to proactively dealing with them quickly and efficiently.

One of my favorite features of the solution is having visibility into the things we need to work on. We have a handle on what we need to do to bring ourselves into compliance with all of our contracts, which is a huge, measurable outcome.

Kathy McCarthy

Chief Legal Council

Board Visibility and Confidence: Compliance 360 provides assurance to the board of directors that EMQ FamiliesFirst is compliant and that there are no high-risk, high-incident gaps in the system. As a Council of Accreditation (COA) organization, McCarthy and her team have demonstrated to the board how they uploaded the COA guidelines and can prove exactly how the agency is abiding by them. The team is looking forward to the next accreditation review cycle because all of the relevant information is already in the system.

Audit Ready, All the Time: EMQ FamiliesFirst plans to grant state and federal auditors direct access to the Compliance 360 system through the Surveyor View feature of the Virtual Evidence Room®. With such a level of transparency and openness, auditors will have a high degree of confidence that EMQ FamiliesFirst has access to its own documents, understands what the auditors require, continually assesses its performance and ensures accountability by assigning business owners for everything that has to do with compliance.