Have a question? We're here to help.

FAQs

Q: If I use a mail-order pharmacy, can I still save money on my eligible
pancreatic enzymes?
A:
Yes. You can use your loyalty card every time you refill
your prescription and save money on your copay.

Q: What is the Savings Request Form?
A:
The Savings Request Form is something you use only if the pharmacy does not process your claim with the loyalty card.
Fill out the Savings Request Form and
mail, fax, or email it with a copy of the pharmacy receipt using the contact information listed on the form. Be sure to complete all sections, as incomplete
information will delay reimbursement.

Q: Help! I am having trouble logging in to the LIVE2THRIVE website. What do I do?
A:
If you forgot your user ID and/or password, you can
recover your lost credentials.

Talking About CF With Loved Ones

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Talking About Cystic Fibrosis With Loved Ones

Family, friends, coworkers, and many others are going to ask you questions about cystic fibrosis (CF). LIVE2THRIVE provides helpful tips and suggestions for how to answer these questions and talk to your loved ones about CF.

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Whether you have CF or you're caring for a loved one with CF, talking about it
may not always be easy. How much information you want to share is your decision
Not everyone needs to know everything at once. You can choose to be open and
upfront about CF all at once or choose to share a little at a time. Take whatever
approach is best for you. For most people you do tell, it won't make a difference.
They'll love you just the same.

Become a LIVE2THRIVE member today!*

Members of the program are eligible to receive:

It's to be expected that family, friends, coworkers, and many others are going to ask
you questions about CF. Below are some helpful tips and suggestions for how to answer
these questions and talk to your loved ones about CF.

Here are some common questions about CF and simple ways to answer them1:

What exactly is CF?1

CF is a genetic disease that mostly affects the lungs and digestive system. Healthy
lungs produce mucus. This protects the airways and makes it easier to breathe. For a
person like me, with CF, the mucus is thick and sticky and can clog up my lungs.

Is CF contagious?1

No. CF is a genetic disease inherited from your parents.

How many people have CF?1,2

About 30,000 children and adults in the US (70,000 worldwide) have CF. CF is most
common in white people, but is found in people of all races and many ethnicities.

What are the symptoms of CF?1,3

There are many symptoms of CF. They include:

Frequent lung infections (eg, pneumonia)

Salty tasting skin

Greasy, bulky stools, or difficulty with bowel movements

Nasal polyps (small fleshy growths in the nose)

Coughing a lot with phlegm

Shortness of breath

Poor weight gain (despite a healthy appetite)

Every person has different symptoms.

How is CF diagnosed?1,2

Most people are diagnosed by the age of 2. CF is usually diagnosed by doing a
sweat test. This measures the amount of salt in a person's sweat.

Is there a cure for CF?1

Currently, there isn't a cure for CF. People in the medical field are working
to help find a cure for CF.

How is CF treated?1

CF is treated in many different ways and can take up a lot of time. Each day, most people with CF typically:

Do some form of airway clearance. This helps loosen and get rid of the thick mucus that can build up in the lungs

Take liquid medicines that are made into a mist or aerosol. These are inhaled through a nebulizer. They help fight infection in the lungs and keep airways clear

Most children and adults with CF need to take pancreatic enzyme supplements during each meal (infants should be fed pancreatic enzymes prior to feeding). These are capsules that help with proper digestion

You may be asked more personal questions. It's up to you how you choose to answer them. As you get older, your
social circle will probably grow. Opening up
to a trusted friend, coworker, or family member can sometimes be a relief. Use your judgment when deciding who
to open up to. Remember, your true friends will love you no matter what.

By clicking “I certify” below, you, on behalf of yourself or on behalf of a patient for whom you are the caregiver, certify that the individual for whom this card is being redeemed is not enrolled in a federal- or state-funded prescription drug benefit program, such as Medicare or Medicaid, or any private indemnity or HMO insurance plan that reimburses you/patient for the entire cost of prescription drugs. You also certify that you/patient are not Medicare-eligible and enrolled in an employer-sponsored health plan or prescription drug benefit program for retirees. You further certify that should you/patient begin receiving prescription benefits from one of these types of programs at any time, you/patient will no longer participate in this savings program.

We're sorry. Based on the information you have provided, you are no longer eligible to participate in this program.

4. Please read the following Program Terms, Conditions, and Eligibility Criteria for the LIVE2THRIVE® Program:

Program Terms, Conditions, and Eligibility Criteria:1. This offer is good for use only with a valid prescription for an eligible Allergan pancreatic enzyme at the time the prescription is filled by the pharmacist and dispensed to the patient. Please call 1.888.936.7371 if you have questions about whether your Allergan pancreatic enzyme is eligible.
2. Depending on your insurance coverage, eligible patients may pay as little as $0 per prescription for each of up to 12 prescription fills of a 30-day supply or up to 4 prescription fills of a 90-day supply. Check with your pharmacist for your copay discount. Maximum savings limits apply; patient out-of-pocket expense will vary.
3. This offer is not valid for use by patients enrolled in Medicare, Medicaid, or other federal or state programs (including any state pharmaceutical assistance programs), or private indemnity or HMO insurance plans that reimburse you for the entire cost of prescription drugs. Patients may not use this offer if they are Medicare-eligible and enrolled in an employer-sponsored health plan or prescription drug benefit program for retirees. This offer is not valid for use by cash-paying patients.
4. This offer is valid for up to 12 prescription fills of a 30-day supply or up to 4 prescription fills of a 90-day supply. Offer applies only to prescriptions filled before the program expires on June 30, 2019.
5. Allergan reserves the right to rescind, revoke, or amend this offer without notice.
6. Offer good only in the USA, including Puerto Rico, at participating retail pharmacies.
7. Void where prohibited by law, taxed, or restricted.
8. This card is not transferable. The selling, purchasing, trading, or counterfeiting of this offer is prohibited by law.
9. This card has no cash value and may not be used in combination with any other discount, coupon, rebate, free trial, or similar offer for the specified prescription.
10. This card is not health insurance.
11. This card expires June 30, 2019.
12. By redeeming this offer, you, on behalf of yourself, or on behalf of a patient for whom you are the caregiver, acknowledge that you/patient are eligible to participate (including that you/patient are not enrolled in Medicare, Medicaid, or any other federal or state healthcare program), and that you understand and agree to comply with the terms and conditions of this offer.

I have read and agree to the Program Terms, Conditions, and Eligibility Criteria:

We're sorry. In order to participate in the LIVE2THRIVE Program, you must read and agree to the Program Terms, Conditions, and Eligibility Criteria.

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REMINDER:

The lifestyle information contained herein is provided for educational purposes only and is not intended to replace discussions with a CF care team. All decisions regarding patient care must be made with a CF care team, considering the unique characteristics of the patient.