Frequently Asked Questions

Managed WordPress Hosting is different from traditional hosting in a few important ways. The main difference is that you have a dedicated team of specialists ready to assist you not only with your hosting, but with the design, performance and security of your WordPress site as well. It’s a wonderful all-in-one solution for the website owner who wants to focus on their work and not the operation of their site.

WP Farm servers are optimized specifically for WordPress sites. Unlike traditional hosting where any site using any content management system (CMS) is piled together on shared space, with WP Farm, your site gets it’s own virtual private server that is optimized specifically for WordPress. Using a powerful combination of Amazon AWS, Lightsail, and MariaDB, our benchmark tests outperform in speed and security. Don’t believe it? Try it risk-free for 60 days and see for yourself.

This is another common issue we hear from inbound customers. While it is obviously best practice to have a WordPress site that is efficiently coded and executed, it sometimes may not always be the case.

In this situation, we offer two convenient options:

1. Free Site OptimizationEvery inbound site is thoroughly checked using our Site Optimization service free of charge. We’ll compress your images, install our caching and minification systems, and generally cleanup where we see fit. This means that even if your site might be as slow as a tortoise, you’ll still noticeable performance gains.

However, it is our core philosophy that the best performing websites always starts with well-written code.

2. Rebuild your site using Astra + Elementor for Free Rebuild your existing website using our built-in Elementor page builder. You would be surprised how quick and easy it is to do, whether it is on your own or through hired help. Building your site on our Astra framework + Elementor is a powerful combination that renders lightning fast page speeds when measured using GTMetrix and YSlow benchmarks.

In the era of ransomware, botnet attacks, and MySQL injections, it’s reassuring to know you’ve got a team by your side that recognize the threats and will protect you from harm. For over 12 years, we’ve been providing proactive hacking repair services for WordPress site owners, so you could say we know a thing or two about website security.

Hackers will find an array of countermeasures in place to prevent attempts to exploit your site. A few of our features include login attempt limiters, realtime file and database scanning, strong password mandates, realtime IP blocking, and daily backups. We scan all sites in realtime 24 hours a day to detect suspicious activity so it’s never you on the receiving end of an attack.

And in the unlikely event that your site has been hacked, our team of WordPress specialists are available 24/7 to assist you in recovering and securing your site.

Yes! We firmly believe that a content delivery network (CDN) is an incredibly powerful tool used to provide enhanced security features and site availability for your visitors. For that reason, we offer free Cloudflare CDN integration with every plan. Once you sign up, simply contact your dedicated support team and we’ll take care of the rest.

Prefer to use your own CDN? No problem! Let us handle the integration for you free of charge.

Backups are an essential part of your security protocol on the Farm. We provide a number of different backup tools so that you never lose a step to your success.

1. Daily, weekly, monthly backups:7-level data center redundancy means if one layer of backups goes offline, you have another 6 just in case (and for the record, the first layer of storage has never gone offline in 12 years of doing business).

Yes! We’re pleased to provide you with a team that truly cares about your WordPress experience. Enjoy support for all inquiries including technical, page builder, performance, and security 24 hours a day, 7 days a week.

Just open the live chat in the bottom right corner to speak to one of our specialists.

We’re delighted to have worked with the WordPress core development team, offering WordPress repair and optimization services since 2008.

With this unique insight, we believe we offer one of the most unique trifecta’s of services for WordPress site owners bvy incorporating security, site performance, and knowledge into one easy to use platform.

Never. Because we are a month-to-month subscription service, you are free to cancel at anytime without obligation. If you’re a new customer, enjoy 60 days risk-free. If you’re unhappy with your service, we’ll refund you the entire two months and even assist you with the migration to your choice of hosting provider at no additional cost.

We don’t like WP Engine either, and it’s one of a number of reasons we built our own platform.

The problem with WP Engine is their server performance and tiered speeds. Over the years, we’ve noticed a degradation of their server performance and while we can only speculate why, it seems to have become a much larger problem on a much larger scale as a result of too many customers on too little space.

To put it into perspective, about 35% of new customers on the Farm experience or have experienced slow page loading with WP Engine and is the main deciding factor for them when it comes to choosing a hosting provider.

We couldn’t agree more.

We hold no grudges against our great and worthy opponent and at the end of the day, the decision is ultimately yours. But we don’t like staring at loading circles, and neither should you. There’s one way to see for yourself, and that’s by trying the Farm out for 60 days risk-free.

Our hosting costs have decreased by over 90% and we're running at about 25% of our capacity allowing us to quickly scale.