Public Safety & Security

Securitas is Rossmoor’s security service provider with 24-hour, seven days a week staffing inside the Rossmoor gate. Services include entrance control at the main gate, motorized patrol of the community, assistance by Emergency Medical Technicians, response to non-emergency requests, protection from solicitors, and traffic control.In addition, the Securitas staff handles the Radio Frequency access devices for cars and identification card operation at Creekside Public Safety office.Residents and their families can obtain Radio Frequency access devices at the Securitas office Monday through Saturday from 8 am to 4 pm. You will need to present your current and valid driver’s license, proof of insurance,
and vehicle registration.Identification (ID) cards can be obtained at the Securitas office Monday through Saturday from 8 am to 4 pm.

Stair-Trac wheelchair assistanceSecuritas offers wheelchair assistance to residents into and out of their manors. The Stair-Trac safely maneuvers residents up and down stairs. Free trips (up or down) are limited to 20 per calendar year. For information about the service, call 925-988-7899.

Emergency Preparedness
Experts say it’s not a matter of IF disaster will strike, but WHEN. It is the goal of the Foundation to facilitate resident self-preparation and to utilize available Foundation resources to benefit the community when disaster strikes. The following outlines ways in which the Foundation plans to achieve this goal.The Foundation takes an active role in emergency preparation, and is in a unique position to provide residents with access to vital information, and the skills needed to prepare before disaster strikes. The Foundation commits to assist residents self-preparation efforts by:

Distributing and making available an emergency preparation guide for residents

Offering disaster-related training in Rossmoor which includes, but is not limited to, first aid and Community Emergency Response Team training

Stocking designated locations/clubhouses with basic first aid supplies and generators for resident use in the event of a disaster

Encouraging residents to coordinate preparation and planning activities within Rossmoor through appropriate donations to community service organizations and clubs organized with an emergency preparedness mission

Coordinating with disaster relief organizations and the local government as appropriate in disaster planning

The Foundation’s Limited Role in Emergency Response
The Foundation’s ability to respond following a disaster may be very limited in the initial days following an event. To the extent possible under the circumstances, the Foundation will:

Establish a control center at the Gateway Clubhouse that will direct the Foundation’s response efforts

Establish a communication center near the control center to communicate with outside agencies following a disaster

Evacuate trust properties if necessary

Evaluate trust properties including clubhouses, and as appropriate open them for public use

Establish a basic first aid center at the Gateway Clubhouse

Secure the gate

Facilitate entrance of emergency response personnel and evacuation of residents if necessary