Tag: RaceDay Go

We are officially out of beta and have released the RaceDay SignUp Kiosk App V1.0 after several months of beta testing and feedback from users.

The Race Day SignUp Kiosk App is meant to be used by races to allow for rapid race day and expo signups for their race. RaceDay SignUp MUST be enabled in the Race Director Dashboard on RunSignUp or RaceDay Go. This is NOT an end user signup app. It is especially useful for race timers or race management companies who manage multiple races per year and have kiosk equipment.

It can be customized to optimize the registration process by eliminating fields and questions during signup – reducing errors and increasing speed. The app can be configured to accept credit cards and/or cash. The app will also work in disconnected mode in cases where Internet may be spotty or unavailable when it is released (not currently working). This is part of our new architecture for mobile apps that allows for disconnected mode as well as simultaneous release on Apple, Android and Web that is used by our Check-in Kiosk App and Results Kiosk App.

SetUp

Only races that have been enabled by the Race Director in their Dashboard can be shown in the App. The first thing that you will need to do is enable the app and set a password. This password will need to be entered into each kiosk device you use for security purposes.

The second setup you can do is to create different options for how the app will behave as show below. This page is likely to change as we expect to add the option of setting each field to be Required, Optional or Hidden. As you can see, you will be able to minimize many of the steps and data fields required for people to sign up. This should minimize errors as well as minimize time.

Note also there is the option to allow cash collection.

As can be seen above, there are a variety of options:

Skip email

Allow participants to clear transactions

Waiver email option

Enter Age instead of Birthdate

Require account setup

Allow cash payment

Hide skippable fields or show them

Bib Assignment

Register for only certain events

The App is be downloadable from the Apple and Android stores as well as be available from a Chrome Browser at https://signupapp.runsignup.com. The app’s home page will show a list of available races over a date range as show at the top. Once you select a race, it will ask for your password that was set in the Race Dashboard:

Once you are in, you can go to the Settings page and Lock the Application or choose which setting (set on the Race Dashboard)

The preset configurations are available to each kiosk:

SignUp is very simple (and of course depends on how many steps you have set up in your configuration. The layout is also very simple to use:

We are seeing great early adoption of the RaceDay Photos Platform with tens of thousands of photos uploaded during this beta phase. We released a “collage” of new photo features at the end of last week. Here is the run down:

Social Sharing

We have added Social Sharing to photos. Simply click the Facebook icon and it will bring up our Facebook Sharing popup, which also includes tagging of friends to increase the visibility:

That share will appear on Facebook tagging the individual.

Paging

Paging is now available on the runner side as well as on the dashboard. Here is what is displayed publicly:

Dashboard view:

Photo Count Progress when Uploading

Sort Order

When viewing photos on the backend, you can set the sort order in the search screen.

Retry Failed Photo Uploads

When a photo upload fails, we automatically retry it 2 times. We will be adding a list of failed file uploads in a future release.

Searching on Bib Number

We have added an option to allow for searching on bib number without results (it used to only allow searching when results were posted). It is an option to prevent accidental participant data exposure. Configure this under Photos Setup. Note, it only works for participants that have bibs assigned.

Standard URL based on Bib

We have introduced a standard URL structure that makes it easy for other websites and applications to reference and include a photo based on bib number.

SignUp Kiosk App Only Mode. The setting under Kiosk Mode has been updated to turn off registration except in the Kiosk App. This is on RD Go > Race Day Registration > Kiosk Mode as an option.

Fixed Bug when Signed In. The bug disabled the credit card swiper under certain conditions. This is now fixed.

Syncing Update (when Internet is available). App settings are now synced every 60 seconds. Race settings are downloaded every 5 minutes. Syncing also takes place if you “pull down” on the app. Changes take place only after the next registration starts.

The new, free RaceDay Photo Platform makes photos affordable for races of all sizes. Topics of the Webinar will include:

Upload any number of photos, from any number of locations

Learn how Google Vision automatically tags runner bibs

Learn how to match finish line photos with RaceDay Results

Learn how Race Logos and Sponsor Logos can be watermarked onto all of your photos.

This webinar is a part of our series of Endurance Event Education Webinars. If you cannot attend, we’ll send out a few highlights and keep you informed of upcoming opportunities to increase your knowledge.

Our RaceDay SignUp Kiosk App for Apple, Android, and Web is live and ready to take registrations and payments. To take payments, you need a RaceDay SignUp PCI compliant card swiper (for USB or headphone jack). Card Swipers will be available for purchase soon, but we can give you a head start with a free swiper for every qualified referral you make (maximum 3 referrals).