Ticket exchanges

EXCHANGING YOUR TICKETS

Have your plans changed? Are you no longer available to attend on your performance date?

Ticket exchanges may be made up to 24 hours prior to the scheduled performance. All exchanges must be for the same production.

All ticket holders are responsible for the difference in cost if exchanging to a more expensive performance. There is a $3 exchange fee per order for regular seats. This fee is waived for Subscribers.

Our Box Office will do their best to seat you in the same seats, or the best available at the time the exchange is processed. However, your seats (or similar) cannot be guaranteed in the event of an exchange.

Whenever you can’t make it to a show, return your tickets to the Box Office so that another theatre goer can attend a show!

HOW TO PROCESS AN EXCHANGE

Any payment will need to be processed at the time of the exchange. A representative will contact you for payment in the event of Email or Form exchanges.

Exchange Form

Please complete the fields in the form below. We will process the exchange and send confirmation when complete. If there are any additional costs, we will contact you to arrange payment. If you do not receive confirmation within 24 hours, please contact us, as the request may not have gone through.