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CarGurushttps://www.cargurus.com

Mar 3, 2018

GuruY9NFN

They did contact me. I gave them the VIN number of my current car for
trade in information. They promised to get back to me. I didn't want to
make a 7 hour round trip without some figures to work from. They never got
back to me. I then contacted them again a couple of days latter. They told
me the car I was interested in was sold and they were to busy to get back to
me initially.

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at 772-461-6060 and ask to speak to Dennis Rafferty, our General Manager so we can work towards a solution. Thank you and have a great day.

CarGurushttps://www.cargurus.com

Feb 14, 2018

Richard

I called for a test drive and they told me that they would have the the vehicle pulled up front and waiting for me. When I arrived the SUV was in the service department with the wheels off. They called me and told me it was ready for the test drive, this time we walked to the detail shop and it was just starting to get detailed. The reason I went as high as 3 stars is a month later they came down to my original offer and the purchasing process was a breeze. Hope this helps!