Our Process

Learn about how it is to work with us

A Plan To Succeed

IT’S WHAT KEEPS OUR CUSTOMERS COMING BACK

Each client and project is unique but giving exceptional customer service is always a constant at Old Port Specialty Tile. Over the years we have established relationships with trusted vendors whose products are second to none in beauty and quality. By attending industry trade shows and seminars we are able to ensure that we continue to grow our knowledge base and product offerings.

HOW WE WORK WITH YOU

We are committed to guiding our clients through the tile section of any project with ease and understanding of our process. Communication is crucial to any successful collaboration. The steps listed below are to assist our clients to know what to anticipate as they move through each phase.

IDEA

Do you have vision or concept in mind? A great design starts with a simple idea. Dream big!

APPOINTMENT

To ensure the best and most efficient experience please schedule an appointment with one of our knowledgeable team members.

DESIGN

With endless design choices, let us guide you through your decisions. Hand in hand we are here to help you create stunning tile designs.

ESTIMATE

Once quantities or measurements have been calculated an estimate of materials will be submitted for your consideration. Due to the complexity of some projects there may be several revisions and/or changes prior to finalizing your order.

FINALIZE ORDER

Together we have discussed each detail, confident in your vision and you are ready to check tile off your list. Our team will process your order with precision, ensuring that all products arrive on time with open communication.

INSTALL

Are you excited to see your space come to life?

CELEBRATE

It’s done! It’s stunning! It’s better than you imagined! Pop the bubbly; invite your friends and family to show off your new space! Take a deep breath and enjoy!