I'm running XP Pro with SP2 with all updates and never had a problem with CloneDVD and AnyDVD regardless of what versions used.

MadBob may be onto something here suggesting conflict with XP's native burning software. Why don't you try going into Services, then scroll down to Imapi CD Burning, if it's set to automatic change it to manual.

I don't use (or even like) XP but I think you can right click on the Burner on My Computer and turn the recording option off from there?

Interesting, I never knew that option was there. Right click on the drive, then select properties, then the Recording Tab. My "enable CD recording on this drive" was checked but it does not work, and I don't want it to.
I believe I may have disabled it somewhere in the Group Policy Editor a long time ago. Xp's native software is a Roxio product .

This may be an easy method for V1Antobo1 to try, if it doesn't correct the problem just go back to the default.

The reason I mentioned INCD or DirectCD is because if installed and you tried to burn to a DVD R\W a conflict could occur. The media type was never mentioned so there is a remote possibility a R\W got the error message.

The only other thing I can think of is if the media inserted in the drive has caused a packet writing program to seize the drive for some reason (such as using a formatted media when trying to burn a music cd)..
Are we sure this person is inserting a blank media?

Why don't you try to uninstall CloneDVD, make sure the Elaborate Bytes directory is deleted, then re-install it.

Quite frankly I don't think that will help, but no harm in trying. Sounds like you've got some software running that prevents CloneDVD for accessing the drive.

You can also try disabling all startup programs.
Go to start-run, then type in- msconfig
Click on the startup tab- then disable all- then reboot.
Now try CloneDVD again, if it works, go back to the startup tab and enable one at a time to isolate the software that is causing the conflict.
XP needs nothing in the startup tab to function properly.