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Disappointing, lack of atmosphere, toliets, changing facilities, additional charge request for robes slippers & towels, cleanliness, organisation, short treatment, lack of carparking, would not go back - can I get a refund?

My friend and I went on a spa break package, which was quite cheap. We didn't know what to expect, but we found it very relaxing as soon as we walked in, the Light Bite that was included in the package was delicious. After that we had sat down in the comfortable lounge, where I fell asleep. The massage is about the best I have ever had, it released the knots in my shoulders and my neck and felt very relaxed afterwards. Also the facial was lovely too. The staff were very friendly, and overall we really enjoyed the experience.

We booked as we wanted a full day spa experience as on holiday and we were not disappointed. We were looked after from the minute we entered until the moment we left. We were made at ease through registration and given a full breakdown of the day and any extras. The three course dinner was very nice and made fresh and tasted very good. We really enjoyed the facial and massage as well as our first experience of a Rasul & Mud Treatment but to be honest could have been longer as we only had 30 mins. We will be back and would recommend to family and friends

About

Portland Hall Spa

17a Portland Street

Southport

Lancashire

PR8 1LR

An award-winning, Moroccan themed day spa, Portland Hall Spa has become known for doing things differently. Based in Southport, unlike hotel spas, they offer peace, quiet and relaxation in the heart of the city. The Spa offers exclusive private use of the candlelit spa pool; under Moroccan styled arches customers can truly relax with fresh fruit and drinks served at the poolside before going up to the Moroccan suite for treatments

In the award-winning Moroccan and Art Deco themed day spa you'll find warmth, cosiness, and quirkiness. Based within the unique and fabulous surroundings of an old synagogue in the town centre of Southport, the spa offers massage, facial, body treatments and food. Spa Breaks are available in conjunction with partner hotels in Southport offering the perfect spa escape.

An ESPA Spa, they specialise in using a remarkable collection of completely natural and world-renown products that keep their promises. ESPA products are based on aromatherapy and patented massage techniques for optimal benefit.

Portland Hall Spa and the entire team have a genuine passion for guest experience based on excellence, enjoyment and relaxation.