How It Works

Caregivers have never been more stressed for time and energy than they are now in today’s busy world. That is why TruSense has developed a smart home monitoring solution that helps caregivers to enjoy their lives to the fullest, without sacrificing their devotion to caring for their loved ones. Through the use of passive sensors and personalized alerts, TruSense enables seniors to remain living independently in their homes. We remove the stress of the unknown, such as calling Mom and not getting a response, leaving you to wonder, “Is something wrong, or did she simply leave the home?” Wouldn’t it be a relief to know for sure?

From the moment you make your initial purchase to finalizing your custom alerts, we have worked hard to simplify the set up process. Follow these steps to easily and quickly start gaining insight into your loved one’s health, well-being, and safety.

Step One

Purchase a Starter Kit

Plus any additional devices needed to monitor your loved one. You may find that your loved one’s home could benefit from more motion or contact sensors to better monitor their activity. Or maybe you would like to add a GPS Smart Pendant to track your loved one when they leave the house. Our solution is fully customizable and gives you the ability to add the devices that are best for you and your loved one.

Step Two

Self-Installation

Our user-friendly installation wizard will guide you step-by-step through the installation process so you can be confident that your solution is working properly. It will test and confirm that your sensors are detecting activity and that the Hub is communicating properly with the other devices. In other words, we’ve done the hard work so you don’t have to. In just one hour or less, you will have greater peace of mind and a true sense of security.

Step Three

Customize Notifications

Don’t have time to log into our app to see how your loved one is doing? No need to worry! You can set up custom alerts to notify you when your loved one has left the home or been in the bathroom too long, if the temperature has exceeded a set threshold, or any number of other personalized notifications. Alerts can be sent via a text message, email, and phone call.

We’ve also integrated the Amazon Echo Dot so you can simply ask Alexa how your loved one is doing to get a quick pulse on their activity level, location and if they’ve left the home. Click here to see how the Echo Dot is used to receive daily status updates.

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No Hidden Fees, No Contracts

The GPS Smart Pendant requires no contract or activation fee. If you are unhappy with your purchase, you can cancel at any time and you will not be charged any additional fees. Your pendant is yours to keep!

User-Friendly App

View a map of your loved one’s trip in real-time using our app. Accessible from any phone, computer, or tablet.

24/7 Emergency Response

No matter what time of day or night, your loved one has access to our 24/7 Emergency Response Center. With the press of a single button, loved ones can connect via two-way communication to call for help.

Fall Detection

No more worrying your loved one will fall and not be able to get help. With built-in automatic fall detection, not only will you receive an alert, but our 24/7 Emergency Response Center will too.

Custom Alerts

Set up custom alerts to know when your loved one leaves the house. Define safety zones and immediately be alerted if your loved one moves outside of these zones. Pendant battery running low? Receive an alert so you can remind them to charge it.

Amazon Echo Integration

Caregivers can use any Amazon Echo device to ask Alexa where their loved one is and get an exact location of their whereabouts.

Vehicle Out of Area Alert

You can use the TruSense platform to create a “Geofence” – that is, imaginary border drawn on a digital map. By equipping your loved one’s vehicle with a GPS tracking device, TruSense will let you know if they travel outside of this defined area while driving.

Collision Alert

Receive a notification if your loved one gets into a collision while driving.

Vehicle Location

Be periodically updated about your loved one’s location when they are driving. You can also access the TruSense dashboard to check their location on the digital map.

Too Long in Room

Data collected by motion sensors placed in a stairwell can determine if your loved one has suffered a fall. When TruSense detects that they have entered the stairwell but are taking too long to get to the next room, you will receive a notification that they have possibly become immobile due to a fall.

Motion Sensor

Data collected by motion sensors placed in a stairwell can determine if your loved one has suffered a fall. When TruSense detects that they have entered the stairwell but are taking too long to get to the next room, you will receive a notification that they have possibly become immobile due to a fall.

Voice-Activated Assistance

Using the Amazon Echo Dot, your loved one can call for emergency assistance instead of waiting for someone to respond if they suffer a fall.

System Health

Be notified when the TruSense sensor batteries are running low.

Assistance Requested

Be notified when your loved one attempts to contact the TruSense 24-Hour Emergency Response team.

Door Open Too Long

TruSense can let you know when the front door has been open for an unusually long time, indicating that your loved one has possibly left the home without closing the door.

Water Leak

TruSense’s water sensor can detect when an excessive amount of water begins to leak into a bathroom, basement, or any other room susceptible to flooding.

Vehicle Out of Area

You can use the TruSense platform to create a “Geofence” – that is, an imaginary border drawn on a digital map. By equipping your loved one’s vehicle with a GPS tracking device, TruSense will let you know if they travel outside of this border while driving.

Temperature Out of Range

TruSense can detect and alert you to extreme temperature changes in the home.

Day Started/Not Started

Configure TruSense to alert you when your loved one gets out of bed in the morning, or if they stay in bed longer than usual. If your loved one begins to consistently start their day later and later, TruSense will notice this trend and point it out as a potential health issue.

GPS Tracking

Optional GPS tracking devices assure that your loved one is traveling safely while outside the home or on the road. Customized alerts and the TruSense dashboard’s digital map can help to quickly locate your loved one in case of an emergency, helping them — and you — to maintain normal daily life.

The GPS Smart Pendant includes a “Call for Help” button for on-demand emergency assistance, as well as the ability for family members and other caregivers to receive instant status updates using their own Echo Dot from home.

GPS Tracking In-App

Video

Amazon Echo Dot

Help is just a voice command away. Connecting an Amazon Echo Dot introduces voice-activated controls to your TruSense system, providing a hands-free way to request help from the TruSense 24/7 Emergency Response Center. The Echo Dot can also be used for everyday things like checking the weather, listening to music, and turning on a night light — all with a simple voice command.

Videos

TruSense Hub

The TruSense Hub is the central command for the hardware sensors. All sensors connect and communicate to the TruSense software through the Hub.

Illustrations

Hub – top

Hub – front

Hub – back

Installation Video

Contact Sensor

“Has the door been left open? Is my loved one not answering the phone, or are they away from home?” Contact Sensors allow TruSense to determine if a door has been left open too long. When used in conjunction with motion sensors, they also let you know whether your loved one is at home or away.

Illustrations

Contact Sensor attachment disgram

Installation Video

Motion Sensor

Seniors who have 300+ minutes of light activity per week are 18% healthier than those who do not. TruSense uses Motion Sensors to track your loved one’s activity levels and compares them to their normal activity baseline. Over time, this can identify health trends that provide valuable insights.

Illustrations

Motion Sensor placement diagram

Installation Video

Away From Home

You may choose to be alerted when your loved one has left the home. This can be used to make sure that your loved one does not need any help in keeping to their daily routine or scheduled appointments.

Too Long In Room

Set up a timing threshold to alert you when your loved one has been in one room for an unusually long time.