Someone's in a blizzard of sh*t. After the owner of a Dairy Queen franchise in Zion, IL, yelled a racial slur at a customer and her two children, the chain has decided to close the location and terminate the man's franchise rights.

As GrubStreet reports, Deianeira Ford went through the location's drive through to place an order for children. After receiving the order, she realized that it was the wrong one and asked owner James Crichton to fix it. When he refused and turned hostile, Ford then asked for a refund, which Crichton agreed to. He also then started berating her, calling her the N-word and stating that he was "fed up with black people".

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Ford called the police following the incident, but seeing as there were no crimes committed, she could only file a report. So Ford took to Facebook to recount the harrowing experience.

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After her post went viral, Black Lives Matter representatives protested outside of the location. Dairy Queen's headquarters then released a statement denouncing Crichton's actions, and later announced that the location would be closed.

For his part, Crichton was initially unrepentant about his actions, but he later apologized and promised to undergo sensitivity training. While this case seems to be resolved, Ford's attorney Renea Amen said that they may still take Dairy Queen to court because others have come forward about their mistreatment at the restaurant.