​​​​​​​​​​​​​​​​​Conciliation Commission

The conciliation commission – is a corporate arbitrator in disputes with suppliers. The commission was established for purposes of practical implementation of principals of the Code of interaction with business partners X5 Retail Group and its objective is to improve the efficiency of contract work, creating a platform for direct dialogue with the company's suppliers, the resolution of disputes.

Main functions of the Commission are handling complaints on the process of supplier selection and its disqualification, identification of problems throughout contract work, preparation of recommendations and proposals on identified issues for the Company’s top management. Moreover the Commission will review suppliers proposals on improvement of procurement policy of the Company.

Combatting corruption is a top priority for us, and we seek to ensure that our own anti-corruption standards are applied not only within the group, but through our supply chain as well.

Our ethical standards are made clear to all staff and suppliers upon commencement of involvement with X5 and are publically accessible on our website.

We continually strive to maintain high ethical standards through regular communication and training, self-compliance returns, an active whistleblower program, and vigorous follow up of allegations or breach alerts. The findings of such investigations are reported to the Management Board and the Audit Committee on a regular basis.