This will make sure your downloads finish properly. Many internet connections time out and although it appears the download is complete, it has been corrupted. You can find the Free Download Manager here https://www.freedownloadmanager.org/

Solution – For your fastest and most efficient Download experience, We provide many different regional server locations, Please choose to download from the server closest to your physical location. You will find a list of available download location links in your user account.
Current Download Server Locations Are:
Canada
USA
Ireland
Japan

Use of any other unzipping tool is not supported and will most likely say that it can not be unzipped or that the download is corrupt.

Make sure all downloads of the Galaxy Drums content are placed into the same folder before attempting to extract/unzip, then right click on Galaxy Drums Installer 001 and choose 7zip (or Keka) and extract. This will unzip all 7 parts into a single installer folder.

Answer – Due to the digital nature of our product and copy protection scheme, we do not offer refunds. However, we will work overtime to make sure you get the most out of our products should any issue arise. We pride ourselves on customer service and customer satisfaction.

Answer – We offer a 50% discount for educational purchases. This is valid for both faculty and students. To be eligible, you must be currently enrolled in a recording arts program or teaching a recording arts program. We require proof that you are either a teacher or student with a registered institution.

For students, please submit 1 of the following.

a) a school i.d. card

b) a school email (if you have one)

c) a contact at the institution so we can verify your enrollment.

For teachers, please submit 1 of the following

a) a paystub (with any personal info blacked out)

b) a school email (if you have one)

c) a contact at the institution so we can verify your status.

The educational discount is given at our discretion and we may ask for more identification if we are not satisfied with the above.

Answer – If you wish to sell your licence we charge a $15 fee to cover account changeovers and associated download costs. This is above the $25 fee Pace charges to transfer the licence. Please use the contact page if you wish to transfer your licence.

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