Hello, I posted this to a similar problem:I can help you with this. Follow these instructions--> Start-->Control Panel-->Administrative Tools-->Computer Management, under the Storage section select "Disk management". Locate the Pen drive, and then change the drive letter.Select the external drive. Right click, and select "Change drive letters and paths"-->Highlight the driveletter to change-->Click the "Change" button-->From the drop-down list choose an unused drive letter, and hit Ok.The pen drive should be recognized and accessible at this point.Let me know if you have any other questions.Thank You,Raph30

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