Terms & Conditions

Product Availability

Our website is regularly updated. However, we cannot guarantee availability. Orders placed outside our office hours (10.00 am – 4 pm Mon-Fri UK time) may be subject to change. We will contact you as soon as possible if this is the case. If you place an especially high-value order, we reserve the right to contact you for further confirmation of your order details, prior to authorisation.

Prices

Payments are made in GBP.

Where applicable prices include VAT at the current rate.

Payment

Our website accepts Visa, Mastercard, Maestro, Electron and Paypal. Please contact us if you wish to pay by Cash or Bank Transfer.

Delivery

Orders placed for in-stock items before 1pm, Mon-Fri, are normally dispatched same-day or next working day.

Deliveries to mainland UK typically arrive within 3 to 4 working days (via Hermes orRoyal Mail)..

All telescopes are charged at a postage rate of £7.95 to UK mainland. All other items are at a rate of either £2.95 or £3.95. Please note our carriers impose a minimum surcharge of £5.99 to deliver to the Isles of Wight & Scilly, and a £7.50 surcharge to deliver to the following postcodes : HS, IV41-51, IV55-56, KA27-28, KW15-17, PA41-49, PA20, PA60-78, PH42-44, PH60, ZE, IM, JE, GY

Items delivered via Courier require a signature on delivery. The driver will deliver to a neighbour if they have your permission but will not “leave in green bin” or “behind the shed”.

Returns and Cancellation

Email address & Contact details

Alpha Dome will only disclose information to third parties for goods delivery purposes. We do not sell, rent or loan customer email addresses or contact details to any other party. We may send occasional notices relating to our products or services. If you do not wish to receive these notices or would like to advise us of a change of email address please email us at Please switch on JavaScript to see our email address

Cookies

Cookies are small pieces of text that your web browser stores on your computer when you visit some sites. Alpha Dome uses some cookies that make it easier for you to use our site. For example, we may use a Cookie to retrieve your shopping cart contents on a return visit. The Cookie contains no personal information about you, it is merely a text file and the Cookie we might add is nothing more.

Errors and Omissions

Specifications are obtained from the manufacturers and cannot be guaranteed accurate. Product descriptions are for guidance only. Errors and Omissions excepted.

We reserve the right to withdraw any item from sale, at any point prior to dispatch, for whatever reason. You will be promptly informed if such a situation arises.