How to cancel Amazon Prime

Thousands of people took advantage of the Amazon Prime free trial for Black Friday 2017. There are loads of benefits that make it worth holding onto, but if you were interested only in the free delivery you'll need to remember to cancel Prime before you are charged. Here's how.

There are a huge number of benefits in signing up to Amazon Prime, and thousands of new subscribers have been enjoying them more so than ever in the past month thanks to Black Friday. Why? Because Prime offers free delivery, among other things. But if you forget to cancel your subscription before the trial ends you will be charged. Here's what to do to if you wish to unsubscribe from Prime.

How to cancel Prime

4. If you have not already paid for Prime, click Do Not Continue. Your subscription will be cancelled when the free trial ends. However, if you have already paid the subscription choose End Membership

5. Amazon will try to tempt you to switch to a cheaper package, but if you're sure you want to cancel click End Membership

6. If you have paid from Prime but not benefitted from any of its offerings you will then be able to request a refund

How to check if you are subscribed to Amazon Prime

You might think you’re not signed up to Prime, but Amazon’s approach means it might have slipped past your radar. Plenty of unwitting Amazon Prime customers have complained they had no idea they were signed up and had already been charged.

First check your credit card or bank statements to see if Amazon has charged you £79 for Prime membership.

You can also check whether you have an Amazon Prime account by signing into Your Account on the Amazon website. Click on Your Prime Membership in the drop-down menu to find out whether you are subscribed to the service. If you are, you can cancel your membership there and then.

When you sign up for Amazon Prime, your membership is set to automatically renew each year. You can turn off this automatic renewal at any time - even during a free trial period.

How to change an Amazon Prime membership

If you wish to continue with Prime but don't wish to pay £79 a year, there is a cheaper option that includes only Prime Video. As before log into Amazon, click on Your Account and choose Manage Prime Membership. This time choose Change Membership.

Amazon offers you two options: Change to (the cheaper) Prime Instant Video (no free next-day delivery), or Keep Current Membership. You can cancel the Instant Video subscription at any time during the year so this option does give you more flexibility.

How to get an Amazon Prime refund

Paid members who haven't placed an Amazon Prime order are eligible for a full refund. You can't receive a refund if any of the household members have placed an Amazon Prime eligible order.

When you cancel a paid Prime membership you may automatically receive a refund.

Comments

Elmer - 07:50 03-01-2016

Oh my gosh! THANK YOU SO MUCH FOR THIS HELPFUL ARTICLE. I joined prime a month ago and now I came to realize that I got charged 106.00 USD. I quickly searched for hope to get my money back on google and I found this article. I did the steps and I was eligible for a full refund. I wanna thank you so much! You saved my money and now I'm so happy! THANKS, THANKS, THANKS.! :)

Lyznore - 15:39 12-08-2015

Thank god for this article :) Thank you ! I've also been charged quite unwillingly so I was happy to see that I could get refunded without them being bitchy about it.

Comply DontDie - 01:02 17-04-2015

No More End Membership Button in Manage Prime Membership ORHow To End Your Amazon Prime Membership In 9 Easy Steps(sarcasm)I signed up for Amazon Prime a while back and enjoyed it, but I no longer shop as much as I did back then, so I looked for how to end it, but the “End Membership” button no longer appears in ManagePrime Membership, and all the YouTube videos and tech blogs still refer to it. So this is what I had to do to end my membership:

wasfi - 13:39 13-04-2015

For myself, I didn't notice that they are charging automatically after the end of the trial period. I got charged with $99, but I cancelled it today and they promised to refund within two business days.thanks for the instructions, it helped.

Maxamillion Mansionhouse III - 00:48 18-02-2015

I got Prime and I like it.

You get access to the movie database and that's where I consider the bulk of the worth to be.

Being that I won't pay what the cable providers charge you to watch a half hour of commercials each hour, this still puts me way ahead of the game.

This is way under what most people's cable bill is for 1 month.

Also you get the 2 day shipping on anything and that's a nice benefit that I'll take.

Colin - 19:53 17-02-2015

I signed up to Prime, as I made a purchase and was offered free one day delivery.I was taken through TWO additional pages explaining the free trial and making clear that if I did not cancel, then I would be charged £79 at the end of the 30 days.A few minutes after completing the sign-up and making my purchase, I received an email confirming the free trial, explaining AGAIN, that if I did not cancel then it would cost me £79 after 30 days. That email explained how to cancel, included a link to download a form and a postal address if I wanted to use a physical letter and mail.The email ALSO included hyperlinks to the relevant part of my account to cancel online.A lot of people complaining online clearly do not read what is on the screen in front of them and then complain at being scammed.Anyway, got to go, The office of Barak Obama have emailed me asking for my details to start transferring my $846million from the "global scams compensation fund" to an ATM card.