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Administrators should be aware that support for IBM WinCollect is the latest version and latest minus one. This means that the two newest versions of WinCollect are the versions that QRadar Support will recommend with any support tickets (PMRs) that are opened. To prevent issues, it is important that administrators keep managed WinCollect deployments updated when new versions are posted to IBM Fix Central.

Versions on IBM Fix Central:

WinCollect 7.2.7 (Latest version)

WinCollect 7.2.6 (Latest minus one)

WinCollect 7.2.2-2 (Required to upgrade to WinCollect 7.2.3 and later)

There are known issues in previous WinCollect versions and we have started to remove these older versions from IBM Fix Central to prevent administrators from dealing with reported issues that have been resolved in newer WinCollect updates. As improvements are made to resolve issues and improve features, it is important for admins to update to supported versions, which can prevent you from experiencing the same issues we have addressed for other users.

The release notes are being updated as WinCollect is supported for latest and latest minus one versions to remove the download links, mark older versions as deprecated, and to include links to newer WinCollect versions. Administrators who are in stand-alone mode are not as impacted by QRadar changes, but they are also recommended to be on the latest and latest minus one versions.

If you are on an older version, such as WinCollect 7.2.4, it is recommended that you schedule a maintenance window to update to WinCollect 7.2.6 or WinCollect 7.2.7 on your QRadar Console. This update will restart services as WinCollect RPMs are installed to load new protocols.

Yes, if you are on WinCollect 7.2.2-2, you can update directly to the latest version of WinCollect. Here is a link to the release notes: WinCollect 7.2.8 release notes.

If you have questions, QRadar Support is hosting a WinCollect open mic discussion tomorrow (Sept 21) with the development team and it is open to all who want to attend. For more info, see: https://ibm.biz/JoinQRadarOpenMic