The Consolidated Network Access (CNA) Line of Service is the "on ramp" to OTS's network. This line of service is used for physical and logical access to obtain OTS Internet and/or MPLS Intrastate Transport (MIT) service.

CNA service provides customers the ability to connect to the OTS network for data transport via three options:

Direct access via T1: Agency offices remote to OTS POP sites connecting via carrier-provided T1 circuits that terminate in a DS3 at the OTS POP. Agency is responsible for the cost of the T1 circuit.

Shared Access via Ethernet: Agencies remote to OTS POP connecting via carrier/service provider Ethernet circuits. These may be point-to-point or more often point-to-multipoint configurations. Typically, this service involves two separate Ethernet circuits to establish service: one circuit from an agency site to the service provider cloud (tail) and another circuit from the OTS POP to the service provider cloud (referred to as host)*. The service provider creates the connectivity between the sites via its internal mapping process.

* For
consolidated IT customers OTS will provide the host portion of the service connection via Shared Ethernet Host circuits at all OTS POP sites. Customers will be billed Ethernet Access rates based on a bandwidth subscription.

*
Non-consolidated customers will maintain separate agency-specific Ethernet host circuits, and will be billed the Direct Access via Ethernet CNA service rate for connectivity to the OTS backbone.

​​Who can use this service?

CNA services may be requested by:

any political subdivision of the State of Louisiana, including city and parish government;

private and public educational institutions within the State of Louisiana from kindergarten through university level; or

Customers of the CNA service are expected to abide by rules of engagement outlined in the Office of Technology Services Information Security Policy.

Trouble Reporting Procedures

Although OTS/NS network services are designed to operate 24 hours a day, 365 days a year, at times it is necessary to perform maintenance on network components in order to maintain quality service. OTS/NS strives to perform this maintenance with the least impact on its customers. Click here to view the Network Maintenance policy and schedule. If you should experience trouble with your network services outside of these scheduled maintenance windows, please contact our Trouble Reporting number at 225 342-7777. Click here for complete procedures.

Billing Rates

Subscribers will be billed by OTS through the standard billing arrangements for this service. Billing will begin the first month after the connection is established.

Direct Access via Ethernet

CNA fee $350.00 monthly

Non-consolidated IT customers will also incur Ethernet host circuit charges

Direct Access via T1

CNA fee $110.00 monthly

Agency-provided T1 circuit cost

Shared Access via Ethernet

Agency required tail circuit costs

CNA access fees per bandwidth subscription

Ethernet Access 5 MBPS

​$350.00

E​thernet Access 10 MBPS

$500.00

Ethernet Access 20 MBPS

$600.00

Ethernet Access 50 MBPS

$700.00

Ethernet Access 100 MBPS

$800.00

Ethernet Access 150 MBPS

$900.00

Ethernet Access 250 MBPS

$1,000.00

Ethernet Access 500 MBPS

$1,100.00

Ethernet Access 1000 MBPS

$1,200.00

A support service fee of 0.5% shall be applied to the monthly cost of these services.

How to Order

To subscribe to CNA services:

Review the complete description of the CNA service, including all applicable terms and conditions. Decide what configuration of services best meets your organization's needs.

Complete an NS-43 Enhanced Network Services Access Request form and submit to the address indicated on the formBy submitting this request, the subscriber acknowledges having read, understood, and agreed to all the terms and conditions outlined in the access request.