Managed Service Agreements

Uptime Technologies is a Managed Service Provider (MSP) that offers a variety of Service Agreements to help run your IT Network depending on your needs and budget. Our Keyboard to Cloud™ Service Agreements are specifically tailored to your IT needs. When you choose Uptime as your Outsourced IT vendor including one of our service agreement plans, you will receive a flexible and scalable service plan that can grow as your IT needs grow. We provide the technical expertise to manage every aspect of your IT infrastructure and we have the staffing resources available to respond to your IT needs quickly and efficiently. When selecting one of our Managed Service Plans you will see immediate cost savings and simultaneously be improving your IT services, reliability and security of your IT infrastructure.

Our Managed Service Agreements include such services like complete real-time monitoring of servers, firewalls, key applications, user computers, Antivirus, Data Backup Services, Internet Connectivity Monitoring, and so much more; other services included are serving as your Outsourced CIO, IT Vendor Relationship Management, and IT Procurement Assistance. Lastly, all our managed service agreements include a “guaranteed response time” and include our Keyboard to Cloud™ support so remediation of any critical system or issue is addressed quickly. Contact Us to learn about our Managed Service Agreements and have one tailored that is ideal for your business.