Monday to Friday 8am-7pm on a rota. 1 Saturday every 4 weeks 8:30am to 13:00

Customer Service - Benefits:

20 Holiday Days rising to 25 with service + BH, Pension scheme and other benefits

Customer Service - Job Description:

As a Collections Agent you will be able to provide an excellent standard of customer service to our customers, quickly building rapport and supporting them to find the right solution for their circumstances.

Taking inbound and making outbound calls you will use questioning skills and people management skills to assess their situation, offer empathetic responses and bring the case to a resolution that satisfies both the customer and client alike.

As a part of a growing company you will be offered full ongoing training, support and career development as the business continues to develop.