Connect with your customers in a new way

We are inSided

We provide leading edge solutions that help your customers get advice and support from your own customer community. We are combining advanced AI and machine learning technology, with the power of your own customer community, to ensure that your customers get fast and relevant answers, in a highly scalable and efficient way.

We engaged with inSided in 2014, while we were looking at other solutions for our community and internal support hub. We quickly found that the inSided platform was highly appealing because of the possibility of creating and managing different language communities, the cloud hosting that enabled scalability for growth and their local, friendly and experienced support. It is a good platform and very costs effective. In that regard, the inSided platform provides a great foundation for support-based ROI.

Yaser Heda

TomTom

inSided has great customer focus. Acting as a true partner, willing to go the extra mile. Best vendor partnership ever.

Kenneth Refsgaard

Sonos

I would like to thank the inSided team for their commitment. We appreciate the hard work to make it happen. They have gold in their hands ... and brains!

Nicolas Vanmechelen

VOO

I’m 100% satisfied about working together with inSided. They are a strong partner on both strategical and tactical level. I’m also happy with their always critical eye.

Marc van den Boom

SNS

We are proud of our community and the results achieved.

Paul Mutsaers

Rabobank

We compared a number of providers, but it quickly became apparent that inSided was our best option. There are many advantages to a SaaS platform that is constantly in development. Secondly, we connected well with the people from inSided. It is a no-nonsense company that knows what it’s doing. Collaboration with inSided went very, very well, especially on the interpersonal level. I am very pleased with how inSided brings customers together and helps them exchange inspiration.

Marijn Pannekoek

Eneco

inSided proved the ideal partner for FBTO. Implementation went exactly the way we wanted: everything was completed in time and as agreed. Our main challenge was creating a platform that is supported by the organization. Fortunately, inSided offers excellent support for building a successful community,and their team is very accessible and always ready to help. That’s part of how inSided proves that it is far more than just a software supplier.

Remco Kruiper

FBTO

A great place to work

We are always looking for bright minds who are the best at what they do and would like to help us improve our platform and fast-growing company. Click the button below to browse our vacancies or send us an open application.

News & Press

As one of the leading providers of community engagement technology and services, inSided is growing fast. Stay updated on relevant news here. Visit our Twitter channel for a daily selection of curated news on social business and customer communities.