In a matter of weeks, as we target scaling the recruitment side of the business, Recruitly has enabld us to implement the type of processes that are essential to supporting productivity and client and candidate experience which in turn builds profitability. Without this system and the support offered we wouldn't have been able to do this as quickly.

Pros

The system is intuitive and user friendly given how many features are packed into it. Integrating with the job boards we use was simple and instant. Setting up the auto responses that support our recruitment processes was easy. What really sets Recruitly apart is the outstanding level of customer service and support.

Cons

I have a number of reports that I have relied on for 20 years - they weren't immediately available. The custom report generator couldn't get all the detail I wanted - but the support team offered to create the report and make it available within 1 week.

Response from Recruitly

Replied March 2019

Hi Toby, Thanks for the pat on the back, you made our day! Customer experience and satisfaction is our top most priority, and your review reaffirms the hard work we put in every day. We look forward to serving you for many years to come!

April 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Awesome solution to our needs!

Overall, the software meets our needs for now and helps with the processes. It's easier to find the candidates CVs, easy to communicate with them through the system. I particularly enjoyed using marketing tools and would like to explore more options.

Pros

We mostly use candidate's search tool, and recently started to explore marketing tools, and I find it very helpful, efficient and easy to grasp. Thank you to our Account Manager who is super supportive, approachable and helpful every time. Great tech support too, quick and efficient.

Cons

We have not grasped CRM part of the software as such at the moment. I wonder if there is an extension for Chrome to add leads directly to the system with one click, that'd be great addition (probably there is such option already).

Reasons for Choosing Recruitly

Customer service and price

Response from Recruitly

Replied April 2020

Thank you for leaving us such a wonderful review. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

March 2020

Bessy from First City Recruitment

Verified Reviewer

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Time Used: Less than 2 years

Review Source: Capterra

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2020

Easy to use!

Very positive, easy to contact and always offering support to us.

Pros

It is very easy to use, very easy to attach candidates to vacancies, create vacancies, create new companies and the CV Passing tool is great as it saves me lots of time.

Cons

It is not easy to match candidates to jobs by geographical area, main skill or salary and I do not know if it can send mass texts to candidates, I am sure the function is there but I have not used it.

February 2020

Neil from Dental Careers

Verified Reviewer

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Time Used: Less than 12 months

Review Source: Capterra

Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

February 2020

User Friendly

Recruitly has proven to be reliable and user friendly with intuitive interface. It's been easy to pick up from a previous system and the import of data was a breeze. There's lots of tools to take advantage of also; including a Linkedin extension and marketing tools. The best thing however has been how responsive the sales and development teams have been to requests and recommendations for improvement.

Pros

Reliable user friendly intuitive interface import of data was a breeze tools to take advantage of Responsive and attentive development team

Cons

Although I appreciate it may be for security reasons; being logged out after a period of inactivity can be frustrating.

Reasons for Choosing Recruitly

Recruitly offered more flexibility on things like emailing numbers of candidates. Also came as a recommendation.

Response from Recruitly

Replied February 2020

Hi Neil, Thank you for the glowing review! We are glad you find Recruitly intuitive and user friendly, we spent a lot of time and effort to perfect the UX and your positive comments has just made our day! We will try to increase the session timeout or come-up with a way to validate easily without having to re-login. Our developers will be in touch soon to give you an update.

February 2019

dianne from Forward Assist recruitment

Verified Reviewer

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Time Used: Less than 2 years

Review Source: Capterra

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Fab customer service and very easy to juse

A great team who try and adapt the software to cover everything you need. Always on hand to help, very patient, polite, professional and intelligent. It serves us well, and although we are always tweaking bits and asking for help, the team get it done quickly. It doesn't crash, it is speedy and works well for all of us.

Pros

Easy to use, straight forward, easily adapted, covers everything we need to run a recruitment business.

Cons

When things changed from recruitive to recruitly it was difficult at first to get used to the new way, but it is fine now.

Response from Recruitly

Replied February 2019

Dianne, wow! Thank you so much for this great 5-star review. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. We really appreciate you helping to share the word about Recruitly. Cheers!

February 2020

Manjovan from Dental Careers

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra

Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

February 2020

Dental

It has been good

Pros

easy to use expandable great support online

Cons

more in depth training videos level of customisation

Reasons for Choosing Recruitly

better user experience.

Response from Recruitly

Replied February 2020

Wow Manjovan! Thank you so much for your thoughtful and detailed review. It means so much when our customers share their experiences. We will get in touch with you in due course to discuss our plans for improvements in the areas you highlighted. Thank you again for taking the time to share your experience with us. We're grateful for customers like you.

March 2020

Shelley from First City Recruitment

Verified Reviewer

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Time Used: Less than 2 years

Review Source: Capterra

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

First City

I would highly recommend this service I have had my company for four years and they have supported me throughout and the staff are always there to help.

Pros

It’s very easy to use and if any problems the team are always there to help straight away.

Cons

Unable to send group emails and txts to numerous candidates at once.

Reasons for Choosing Recruitly

The cost was great and very easy to use.

March 2020

Nia from RSI LONDON Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra

Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Great recruitment software

Very positive! One of the best available on the market. Great support team. Affordable, flexible, quick.

Thanks so much for your positive feedback and good vibes, Nia. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you.

February 2020

Kelly from Osprey Executive Search Ltd

Verified Reviewer

Company Size: 1 employee

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Easy to use and extremely good value for money - I recommend!

Excellent customer service; there were some technical issues at the start when syncing to my website domain and the Recruity support team were extremely patient with me and very helpful.

Pros

Easy to use and navigate. The parsing functionality is very quick, smooth and intuitive.

Cons

As a new user, I don't feel I have scratched the surface of the capabilities beyond the basics required for my day to day use; would like there to be more tutorials perhaps on YouTube or video link to make sure I am getting the most out of the software.

Response from Recruitly

Replied February 2020

Kelly, this review made our day! We are so grateful for your kind words. Thanks for sharing your review with us and the community. As suggested we will look into creating an Youtube channel to enable our users get most out of the software. Again, thank you for taking the time to review Recruitly!

March 2020

Kate from RSI London

Verified Reviewer

Company Size: 11-50 employees

Industry: Staffing and Recruiting

Time Used: Less than 6 months

Review Source: Capterra

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Easy to understand and comfortable to work with on a daily basis

Pros

Great customer service 24/7 which makes the business integration process very easy

Cons

Probably layout design could be a little bit more interesting

Response from Recruitly

Replied March 2020

Hi Kate, You just made our day with this 5-star review. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. We are working behind the scenes to make the UI little bit more interesting, we will email you the details. We really appreciate you helping to share the word about Recruitly. Thank You!

March 2019

WESLEY from Aktrion Automotive

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Automotive

Time Used: Less than 6 months

Review Source: Capterra

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

Recruitly - An incredbile value for money product.

Recruitly has made a huge difference to our recruitment process. It manages internal/external applications really well and it has a very strong CV parsing tool. The most stand out benefit has been the Recruitly team, they offer an amazing level of support.

Pros

We decided to try Recruitly as it seemed to be well priced and offer a good level of features. It has been a very pleasant surprise to find that it is a very powerful piece of software with an impeccable level of support. Since signing up more features and tweaks have been added to increase its utilisation.

Cons

It has not quite got the feature list of some other software but these are usually fancy gimmicky extras and are not always needed.

Response from Recruitly

Replied March 2019

Wesley, you have just made our day! We would like to thank you for taking time to leave this amazing review. We really appreciate you helping to share the word about Recruitly. Cheers!

March 2019

Laura from Godwin Recruitment Ltd.

Verified Reviewer

Company Size: 1 employee

Industry: Staffing and Recruiting

Time Used: Less than 12 months

Review Source: Capterra

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Efficient support

Pros

User friendly recruitment software (easy to personalise according to business needs) and readily available support from extremely personable and knowledgable staff.

Cons

No concerns with using the software, any issues are soon rectified by support staff.

Response from Recruitly

Replied March 2019

Laura, wow! Thank you so much for taking time to leave this excellent review, it means a lot to the team. We look forward to serving you for many years to come!

February 2019

Fleur from Forward Assist Recruitment

Verified Reviewer

Company Size: 2-10 employees

Industry: Automotive

Time Used: Less than 6 months

Review Source: Capterra

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Forward Assist Recruitment

Great customer service and a good system.

Pros

The ability to bespoke the software to be better suited for the business.

Cons

The search parameters can sometimes be difficult if you have a candidate with multiple skills.

Thank you for taking the time to share your thoughts and feedback with us Victoria! We are glad you are finding our software easy to use and friendly. We're really grateful for your honest and glowing feedback.

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