FAQs

Transfers between Bank of America accounts that you submit on bank business days before the daily cutoff time will be credited to your account on the same business day. Transfers submitted after the cutoff time or on a non-business day will be credited on the next bank business day. The crediting of funds depends on the type of account you are transferring to and the state in which the account was opened.

You can schedule future-dated transfers between your Bank of America accounts up to a year in advance. Recurring transfers can be made at regular intervals such as once a week, once a month, every 3 months and more. There are some limitations to the types of accounts available for recurring or future-dated transfers. See the Online Banking Service Agreement or the Small Business Online Banking help section for specifics.

Yes. You can make immediate transfers from your personal and business credit card to your linked checking or savings account. Transfers from your credit card will be treated as cash advances and additional fees may apply. Please see your card service agreement for more details.

If you would like to pay your Bank of America personal credit card bill, you can use the Transfer Funds function to make either immediate, future-dated or recurring transfers. All you need to do is select your credit card account as the "To" account and follow the instructions.

Yes. You can make immediate, future-dated or recurring payments using Transfer Funds. You also have several different payment options with this service including regular payment, principal only and escrow only (mortgage only).

SafePass is an optional extra layer of protection for Small Business Online Banking. SafePass provides you with a 6-digit, one-time-use code sent as a text message to your registered mobile device or generated from a wallet-sized card. There is a one-time fee for the SafePass Card. (Visit the SafePass page to see fee details.) The mobile version is free, though your mobile carrier may charge you for text messaging. Please check your mobile service agreement for details on applicable fees.

After you have enabled SafePass, you will be prompted to enter the SafePass code you receive when:

Adding new transfer and Bill Pay accounts and payees

Making large transfers

Signing in to Small Business Online Banking (optional)

If you choose to use SafePass, some online activities will be automatically protected while some can be optionally protected. Most actions will only require that you use SafePass just a few times per month. You can select which actions you want protected by SafePass by visiting the SafePass settings page.

SafePass is considered part of 2-factor authentication, which uses something you know (for example, your Passcode) and something you have (SafePass code via mobile device) to verify your identity.

Advertising Practices

We strive to provide you with information about products and services you might find interesting and useful. Relationship-based ads and online behavioral advertising help us do that.

Here's how it works: We gather information about your online activities, such as the searches you conduct on our Sites and the pages you visit. This information may be used to deliver advertising on our Sites and offline (for example, by phone, email and direct mail) that's customized to meet specific interests you may have.

If you prefer that we do not use this information, you may opt out of online behavioral advertising. If you opt out, though, you may still receive generic advertising. In addition, financial advisors/Client Managers may continue to use information collected online to provide product and service information in accordance with account agreements.

Also, if you opt out of online behavioral advertising, you may still see ads when you sign in to your account, for example through Online Banking or MyMerrill. These ads are based on your specific account relationships with us.