Experience More

Hotels offering exciting waterparks, theme parks and attractions – all included in the price of your holiday! Experience More brings you more fun, more excitement and more value.

Introduction

Take a step back in time to the sun-baked land of colonial Mexico. The Hotel El Paso brings you all the rustic beauty of the Americas, with low-rise whitewashed buildings and classic Mexican eateries. A sunken pirate ship lies at the centre of the pool, offering endless fun for seafaring adventurers. The welcoming rooms have a classic colonial style too, while there’s even a fun maze in the courtyard. It’s close to all the thrills of PortAventura theme park, with unlimited entrance included throughout your holiday. Ready for some more exciting news? PortAventura World now welcomes Europe’s first Ferrari Land Theme Park! Increase your adrenaline rush and experience the thrills this exciting park has to offer. And to top it all off, you even get discounted entry to Costa Caribe Aquatic Park during May and September. Make sure you don’t miss out and book your tickets!

Subject to park calendar. Available for the duration of stay. Height and age restrictions apply. Ferrari Land tickets will be received upon arrival in resort. Caribe Aquatic Park opens 01 Jun – 15 Sep.

Restaurants & bars

Please note: a smart dress code may apply and facilities between restaurants and bars may vary. Reservations may be required and a supplement may be payable dependant on board arrangement. Information based on previous season and could be subject to change.

Our Promise

*Local charges apply. We endeavour to show you images of the actual room described however, this may not always be possible; actual view and/or room size or layout may vary e.g. you may not see an image of a sea view or garden view in the image but you will have the option of booking your preferred view when selecting your preferences.

Board Basis

Room Only

Bed And Breakfast

Half Board

All Inclusive

All Inclusive includes breakfast, lunch and dinner in the main buffet restaurant. Snacks served at selected times in-between meals in designated areas. Unlimited local beer, wine and spirits and non-alcoholic drinks for minimum 12 hours per day. Lunch and dinner at the Hotel is served with wine, beer and water only. All inclusive guests also receive one à la carte dinner at the El Coyote hotel restaurant when staying less than 7 nights. Two à la carte dinners at the El Coyote hotel restaurant when staying more than 7 nights. Dine-around option: guests can enjoy one lunch or dinner daily in the PortAventura theme park, including one soft drink, water or beer (dinner at the park applicable during high season), at specific food courts and during certain hours.

Information based on previous season and could be subject to change.

Restaurants & Bars

El Coyote

A la carte. Serves a range of international and Mexican cuisine for dinner. Located on the terrace.

Merida

Buffet. Serves breakfast, lunch and dinner with show cooking. Located on the terrace.

Club Maya

Pool bar (open between 23 May and 20 Sep, between 10.30am and 6.30pm).

La Bahia

Pool bar (open between 16 May and 20 Sep, between 10.30am and 6.00pm, depending on occupancy).

Laberinto

Bar located in the gardens (open between 23 May and 20 Sep, between 7.00pm and 11.00pm, depending on occupancy). Please note that the hotel requests that beach wear is not worn.

Please note reservations may be required, a supplement may be payable dependent on board arrangement and information based on previous season and could be subject to change.

Pool Areas

Outdoor freshwater children's pool with water guns. Sunbathing area with sunbeds. (Open between May and Sep).

Outdoor freshwater pool with whirlpool. Sunbathing area with sunbeds and parasols. (Open between May and Sep).

*Local charges apply. We endeavour to show you images of the actual room described however, this may not always be possible; actual view and/or room size or layout may vary e.g. you may not see an image of a sea view or garden view in the image but you will have the option of booking your preferred view when selecting your preferences.

Sleeps:

Room facilities:

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Free Child Places

*Local charges apply. We endeavour to show you images of the actual room described however, this may not always be possible; actual view and/or room size or layout may vary e.g. you may not see an image of a sea view or garden view in the image but you will have the option of booking your preferred view when selecting your preferences.

Things to do

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TripAdvisor traveller rating

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TripAdvisor awards

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Rating summary

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Lisa W

3rd time at El Paso

16 Oct 2018

So we have been in 2015 and 2017, and a short break this September. The rooms are basic but comfortable. This time we stayed in the main building which was very noisy at night due to the kids stage being not far away. If it had been earlier in the season we would have been in the theme park at night, however with it being out of season the park shut at 7pm so we were in the hotel.The pool as always was amazing, and a good selection of food and drink available all day. When we have been before there has been a small wasp problem but they seem to have new bins so have sorted the problem. The staff always go above and beyond, they can't do enough for you. We always go back, it's not perfect but it's lovely.

Richard M

recent holiday

10 Sep 2018

A decent hotel but never a 4 star,good food and drink choice but basic rooms and sheets only changed once in 7 days!!4 bars but only open one at a time and not letting keep bands on on day departure was very poor as our coach didnt pick up until 1730 local time and check out was 11am

Kerrygrus

Good value hotel

11 Aug 2018

Only criticism I have is the rooms are 2 small, I traveled with my husband and 2 teenage children(one boy and one girl) and the room had 2 double beds next to each other so basically 4 people in a line! The picture online showed bunk beds which would have worked but this was very awkward!! Food was lovely and lots of choice, pool area very clean and well supervised with plenty of sun beds so no sun bed Olympics every morning as you get in lots of hotels!! Also the free access to the theme parks which you could get free food at was fabulous and saved lots of money and was only a 10 minute walk away!!

Greenspeedtriple

Disapointing Family Holiday

26 Jul 2018

Accomadation took 2 days to sort out. The pool was filthy with black specs,used plasters etc floating in the water and the drains were choked with god knows what. Mould all round the edge of the pool and burst sun loungers everywhere. The food was terrible on the all inclusive and the 1 bar that was open had huge queues. No entertainment for adults or teens at night and not much during the day either. PortAventura park is a short stroll up the hill or you can wait for the little train if you feel lazy. I was so disappointed with this hotel, if i could give it a minus i would. If it's rated higher by others they must have very low expectations.

681zanes

Family Fun

05 Oct 2017

I Took my Son, his wife, his children, my daughter and her friend for a week to El Paso hotel everyone was very happy with the hotel, the service and the facilities that were on offer. We enjoyed the holiday from start to finish

Thomas D

HOLIDAY

13 Sep 2017

El Paso is perfect if you have children. All inclusive is the way to go. The children can get what they want when they want it. Free entry into Portaventura theme park is 3 minutes walk. Half price entry to the water park is good value. A taxi to the beach for just 10 euros , and it`s a lovely gentle beach. We have been every year since 2010.

simondG6058TM

Hotel El Paso

12 Sep 2017

What a great hotel and friendly staff.
Food was to a good standard,all be it a bit samey.
Pool lifeguards are very whistle happy, felt like we were at an 80's acid house party st times.
Staff were very helpful and friendly.
Would definitely return.

bolty142

We love El Paso

10 Sep 2017

Fantastic hotel. Very clean, great food, lovely staff. Gorgeous pool. Excellent location. We have stayed in this hotel twice, we will definitely return. Rooms are nice, just not much space to hang clothes. Very pretty resort. I love it!

Roger P

Excelent hotel & location

04 Sep 2017

We do not know how this hotel can be faulted as we stayed there with Daughter and two Grand Children and found the rooms and facilities exactly as described very good.
The All Inclusive spread of meals was excellent something suitable for any pallet.
The swimming pool was very good.
The hotel was right beside a stop for a childrens road train to catch for the park, however as the last stop it was sometimes full. Nethertheless the walk was only a few hundred yards to both Ferrari Land and Theme Park.
We will definitely return to this location without hesitation.

Basca5

A good hotel but could be much better

02 Aug 2017

Overall a good hotel but lacks a lot of expected 4star qualities. Well located for the theme park and the very hard working activity staff were excellent - they did well with the kids evening shows too. Half an hour of professional entertainment for all followed.
Rooms were as expected on the small side. Clothes storage was sufficient for a few days but as a family of three staying for 14 we did struggle. The en suite bathroom was covered in black mould and we had to remove it from the soap dispenser before we could use it. Water was hot and plentiful however the 3 large and 3 small towels issued were poor quality and, although removed for washing, were not always replaced! Fortunately a visit to reception resolved this. We understand that housekeeping is contracted out and this is their final year!!!
The beds were clean, mattresses of good quality and very comfortable. Top marks there.
Food was plentiful and of a good quality - staff worked hard to keep on top of sitting families, changing tablecloths and resetting tables. I wonder how many guests appreciated the their work, we certainly did. Well done to all dining staff.
Coffee was 'on tap' in restaurants and bar areas but, unfortunately, the machines were very slow and, especially at breakfast, queues soon built up. We quickly learned to get the coffee in before going to the food hotplates!
The pool area was well laid out with a good snack bar which opened at 10am with sandwiches availabke and hot food served from noon. A further small bar had water and coffee machines and ice cream which, thankfully was covered by the all inclusive wristbandand as our Grandson lived it! Crisps and chocolates could also be purchased here.
The sun beds (cleaned by wet bodies and towels on top were very dirty underneath) and the same cigarette ends visible on our first day, also fruit dropping from overhanging trees, were never raked in during our stay!
Yes, overall a good hotel but like a school report "could do better".

WatchaX9293BF

Nice hotel But reception staff are so unhelpful

13 Jul 2017

Stayed for 7 days (two families of 8) in May.
Hotel facilities are ok - good 4 star standard.
FOOD - Food is varied buffet style but the main restaurant gets very busy at peak times and there is normally a long queue at the main food counter. Its waiter service for drinks but it was very hard to get a waiters attention most nights. For some reason they always have problems with the hot drinks machine at breakfast time. Despite having at least 6 machines you could guarantee half of them weren't working each morning and staff didn't seem interested in fixing them. The Coyote Mexican is also nice but seemed to be understaffed.
Bar staff always seemed happy to help and good range of drinks available. Pool and surrounding area was nice.
ROOM - Rooms are basic but clean. Getting enough towels and pillows seemed to be an issue most days even having called housekeeping for replacements (they'd take the used ones away but not replace them! On our first night they said it will have to wait till tomorrow as there is only one house keeper on duty, which is a problem with 4 people and only 2 towels!. We ended up just popping down the corridor and help ourselves in the cupboard!
Some problems - BEWARE ALL INCLUSIVE finished at checkout (10 or 11am - I can't recall exactly). Technically if you've an evening flight its tough you've no drinks or food (other than the snack bar) which wasn't great. Not really a good deal when you'd paid for 7 days all inclusive but only get 6 and a half! In practice no one checked so we ate in the restaurants all day, but if they do check you may get hungry!
We stayed all inclusive and as part of this we had 7 tickets for eating lunch in the park. Each ticket is valid for a particular day. Problem was we arrived at 9pm at night (when the park was shut) on our first day and guess what? our 1st food ticket was dated for that day! only 6 tickets left for the 7 lunch times we were there. We asked to have the first days ticket re-dated but were told by the front desk staff and the jet 2 rep that it was 'impossible'. We weren't asking for anything extra just a ticket for lunch in the park for each of the 7 lunch times we were there. You'd have thought we were asking for the world. Eventually after speaking to three reception staff, the jet 2 rep and the jet 2 online team, we managed to speak to a manager who simply wrote a new date on each ticket and stamped it. Simple solution which could have been 1st time we asked

Catherine M

El Paso Hotel Salou

17 Jun 2017

Student Groups present during our stay and Restaurant not managed to cope with Student Groups and other Guests . Long wait in hallway to get into restaurant and then Restaurant noisey, long queues at buffet area, ( another 20 mins being pushed ) food on floor .
Pool area very clean . Room cleaned daily and towels change

laurenmitchell4988

El Paso...never again

15 Jun 2017

Went here as it was recommended and handy to portaventura. On arrival we had to wait for over half an hour to get checked in, I asked to hire an iron and the staff were so ignorant and unhelpful. I had to go and buy one from Salou!! Food was the same every day and night very basic. The pool was the best part of this hotel, would not return due to the awful staff and room very basic. No balcony and very old. Entertainment at night was awful, nothing for kids to do at hotel apart from pool. I normally stay in Cap Salou and thought this would be nice to stay closer to portaventura to end up having a bad experience. All inclusive is not worth it. Very expensive 5 day trip for very basic hotel

michellebP8899IB

Brilliant holiday

07 Jun 2017

Had a great time, rooms clean, facilities good. Food lovely breakfast and dinner choices great. Pool bars serve snacks and drinks all day. Pools lovely but silly rules, no inflatables, balls or sunglasses(unless you buy strap).

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TripAdvisor reviews

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An infant is classed as under 24 months and must be under 24 months on the return date of travel

Discount will automatically be applied at the time of booking

Offer valid on villa holidays booked from Friday 2nd March 2012 at 2pm

Jet2holidays reserve the right to amend or remove this promotion at any time prior to a customer booking

Applicable to new bookings only

Customers must be aged 18 or over to place a booking

If dates are changed by customer after the promotional period, or changes made to flight/holiday dates outside of the promotional period the discount will no longer apply

All other terms and conditions as per the Jet2holidays website apply.

Free Child Places Ages

Free child places up to 12 years for All Inclusive and Half Board

Terms & Conditions

Free Child places are subject to availability and are only applicable on selected hotels / departure dates / departure points / room types and board basis. Free Child Places may be added or withdrawn at any time prior to booking and the latest availability will be shown prior to booking.

Free Child places are available for holidays departing on or after the 1st April 2013.

One Free Child place is available when there are at least 2 full paying adults. There can only be one Free Child place per room on the booking. Multiple Free Child places can be booked as long as there are at least 2 full paying adults per child place and each Free Child place is assigned into a different room and there is availability of free child places.

The child age where a Free Child would be applicable is displayed on the hotel description page of the brochure and on our website. The child age on the date of return must not exceed the specified age to be applicable to a Free Child.

Free Child places are still required to pay flight taxes and charges. The basic flight fare, one piece of check-in baggage, accommodation and shuttle transfers form the ‘FREE’ element of the price. Air passenger Duty (APD), airport taxes and charges are still applicable and will be included in the price shown at time of booking. All other ancillary charges on the flight or during the holiday, such as legroom and in-flight meals, room upgrades, and optional meal arrangements, shall be chargeable.

Free Child Places cannot be combined with any other promotions or offers, unless otherwise stated.

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