Pet Gear, Inc. is a division of Vermont Juvenile Furniture, a company that has been manufacturing products for babies since 1936. Just as Vermont Juvenile Furniture provided products to care for babies, Pet Gear, Inc. is now providing products to take care of the other baby in your family.Attention: Despite the high quality and durability of these items, Pet Gear brand products cannot be returned here and do not qualify for a refund from us.All Defects and Returns are handled by the manufacturer. Please contact us for Pet Gear Customer Service information.