Welcome, everyone, to the Knox!

We’re so glad to have you as part of our community for the 2016–2017 year! We have big plans this year for you and for ourselves, as well. As you get settled into your new home, we’ll be having some fantastic and exciting experiences to get you ready for the school year and more! Follow us on our social media sites for contests and information for the coming year.

Special Highlight

Renew your lease for the lowest rate, starting September 1. See office for details.

Smoking in your apartment is NOT allowed. Doing so can carry a fine of $100 per resident and lead to eviction with additional fines of $250 per resident. There is no smoking allowed in the lobby, clubhouse, parking garage, stairwells, elevator, or within 30 feet of any entry door to the buildings.

We now have a courtesy officer who patrols the property from midnight–6:00 a.m.

Pet waste stations are located on the first floor dog run and on Laurel Avenue by the gated entrance. If you have not registered your pet, please do so immediately to refrain from receiving any fines.

-Office hours are Monday through Friday from 9:00 a.m.–6:00 p.m., Saturday from 10:00 a.m. to 5:00 p.m., and Sunday from 1:00–5:00 p.m.

– Electricity bills: Electricity bills are split per the number of residents in each apartment. Bills will be posted to your account by the 1st of each month, so please make your payment when you pay your monthly installment. Remember, you can write one check for rent and electricity charges. If you have any questions, see the management office.

-Locked out of your apartment, neighbors being loud, or have an emergency? Please call the Community Assistant on call at (865) 297-4455 for any after-hours emergencies. Available seven days a week!

– Rent payments: Rent is due on the 1st of the month, and late fees will be applied on the 5th at 8:30 a.m.

– If you have any questions regarding the payment portal or about your account, please see Megan White, our AGM, or email her at mwhite@livetheknox.com.

– For any resident/roommate conflict-related issues, study room reservation requests, and event idea submissions, please contact one of our Community Assistants at leasing@livetheknox.com.

Roommate 101

Perhaps one of the greatest advantages of living in a Campus Advantage community is the opportunity to live and work closely with all types of people. We know that living with roommates isn’t always easy, whether you moved in with friends or were matched up with new people. Either way, it’s perfectly normal to have the occasional roommate conflict, and there’s actually a lot to be gained from handling a difficult situation maturely and respectfully.

We want to make sure you have the tools to handle these situations should they arise, so check out the tips below to ensure you and your roommates have the best living experience possible this year:

Schedule a roommate meeting: Set up a time for all roommates to get together and have a proactive conversation about each person’s preferences and expectations when it comes to cleanliness, guests, sleeping/study times, the use of others belongings or food, etc.

Be open minded: You and your roommates may be very different, and that’s OK! Stay open minded and positive about your roommates’ views and experiences, and you may end up learning a lot about them and yourself in the process.

Give each other space: Even though your apartment is made for multiple people, everyone appreciates having space to themselves once in a while. Make sure you are sharing time in common areas and respecting each other’s privacy.

When in doubt, talk it out: Most problems can be solved by just talking through the issue before it gets out of hand. If something is seriously bugging you about one of your roommates, bring it to them in a mature one-on-one conversation before bringing in other roommates or escalating the situation. Passive-aggressive behaviors won’t help.

Divide responsibilities: While every roommate should commit to cleaning up after themselves, determine the best way to divide other responsibilities, such as taking out the trash, vacuuming, cleaning the kitchen, etc., to ensure everyone plays their part.

Use conflict resolution backup: While talking can usually fix an issue in its early stages, sometimes a more structured approach is necessary. If you’ve tried and feel your efforts aren’t helping resolve an issue between roommates, reach out to your Community Assistant or the management team to help you brainstorm options. The management team is trained and willing to help conduct a roommate mediation process, if necessary, but is also happy to provide you with tips and tools to handle it yourself.

We want you to have a successful living experience while at our community, but we know that living with roommates can mean an occasional difference of opinion. When roommates decide to communicate their expectations, listen and try to understand each other, and care about each other’s well-being — the many great memories you make will outweigh any small conflict you may have.

Community Events

Tailgate at The Knox — Thursday, September 1 from noon–3:00 p.m.

Come cheer on the Volunteers in the opening game against Appalachian State in the clubhouse. Free food, music, and more!

Waffle Wednesday — Wednesday, September 7 from 9:00–11:00 a.m.

Come enjoy some tasty waffles in the clubhouse before heading to class.

Karaoke Night — Tuesday, September 13 from 6:00–8:00 p.m.

Come hang out with friends on our Entertainment Deck and sign up for our Karaoke Contest. Three winners will each receive a gift card worth $15 to $25. Sign up in the office now!

Can You Take the Heat? — Wednesday, September 21 from 5:00–7:00 p.m.

Are you brave enough to eat Buffalo Wild Wings’ Blazin’ wings in under six minutes? If so, sign up in the office today! Join us in the clubhouse. During the six-minute challenge, you can’t have anything to drink. You can’t use any dipping sauces, like blue cheese, that would dampen the heat. You can’t use a napkin. You can’t use anything but your mouth to strip meat from the bone. And you can’t touch your face. The winner will receive a $25 gift card to BWW.

Stop Light Glow Party — Wednesday, September 28 from 7:00–10:00 p.m.

Come join us on the Entertainment Deck for a fun night out. If you’re rocking green, it means you’re single. Yellow means “It’s complicated”, and red means “I’m taken”. We’ll have a glow-paint balloon war, music, food, and more! See you there!

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About

At The Knox, we've designed a community with everything you need, just steps from the heart of campus. Relax in style year-round up at The Deck, our outdoor entertainment space featuring hot tubs, hammocks, an open-air theater, and grilling stations. Hit the books in an individual study room, or help yourself at Wired, our coffee bar. Drop by our clubhouse, The Hangout, to watch the game or shoot some pool with friends — at The Knox, we've got it all. Our fully furnished three-, four-, and five-bedroom apartments in the heart of the historic Fort Sanders area of downtown Knoxville feature individual leases and individual bathrooms with almost every bedroom, and covered parking is available.