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My site is regularly sleeping well over its 1 hour time frame. I realize this host is a learning platform, but if my site is constantly unreachable beyond the agreed upon time frame than the platform is useless. I need my site to be dependably reachable otherwise what’s the point of using this web host??

@Bryman Sorry for the inconvenience, yes i observer that…i personally tested and faced 10-20 min of additional sleeping, and it may be more for other users.
Admins are working on fixing these issues and will be solved soon.