Managed IT Services

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Managed Services

Do you and your staff spend too much valuable time troubleshooting network and computer issues?

What are Managed Services?

“Managed services” refer to IT services delivered in a defined manner with a predictable expense. Typically, managed services are delivered with a remote monitoring and management (RMM) system that allows an IT solution provider to monitor the health and performance of customer IT assets 24/7. RMM means that we can perform proactive maintenance efficiently to stabilize your IT and respond with rapid remote remediation when things go wrong.

Business Before and After Managed Services

Business without managed services is more reactive, costly, and unpredictable. Consider the impact of unscheduled downtime, caused by a virus or technical failure. The average costs to small and midsized businesses can be staggering. A Gartner study revealed that each unmanaged desktop costs businesses an average of $4000 a year in emergency services, lost productivity and opportunity costs, with an annual total cost of ownership (TCO) that is typically 42% higher than for managed PCs and 29% higher for unmanaged laptops.

With Red Cup IT, you can expect to experience a dramatic reduction of unscheduled downtime and lower IT costs because problems will be detected and resolved faster—often before you’re even aware of them. Managed services also help you reduce and optimize your IT spending, keep more of your internal resources focused on core business activities, and arms you with accurate data about the health and performance of your IT assets.