www.totalpetstores.com / Their products were awful and full of rubbish

I twice ordered from the website www.totalpetstores.com. They sold me the worst pet’s food ever. I decided not to buy from them again, because the food contained some rubbish. And I threw almost all food away. I tried to complain, but the rep told me that they didn’t care and no one would return money back. I haven’t provided any proof that the food was so bad. Stay away from these deceivers.