Can you work within my budget?

The best part about custom design is working one-on-one with a creative team to get exactly what you want. This process takes time and skill. Never hesitate to share your project idea and we’ll be happy to pull together an estimate and game-plan that works for you! We work with all kinds of clients and we’re happy to accommodate projects of all scopes. What we can guarantee is that you get what you pay for which is 100% dedication, reliability and great design.

How fast can I get my stuff?

We know you are excited to get going and so are we! Our clients commonly say, “That was quick!” We pride ourselves on working with clients to set realistic deadlines that meet their needs, as well as allow us to do what we do best—create! We promise to stay in touch during the design process and to deliver your product on time.

Have a design 911? As in, the ad is due tomorrow or the birthday invite needs to go in the mail in three days?! Worry not—we have been there, too. When design emergencies arise, we will make every single attempt to accommodate. Happy client = happy design team.

I’m not local. Can you still work with me?

Absolutely. We haven’t even met some of our favorite clients face-to-face! Our clients span the globe—from agencies in California and chefs in New York City to brides in Korea and Chicago. Isn’t technology wonderful?

Design Consultations
We understand that sometimes having a face-to-face chat about your project is the best way for us to translate your needs into an awesome finished product. We’re super flexible about meeting times. Just contact us!

My project is boring. Are you still interested?

Not everything we work on is something to put in a keepsake journal and that is OK! We’re here to turn any ordinary project into something that shines. A few examples…
• Resumes
• Sell sheets
• Collateral materials
• Simple advertising
• Reports

Will I see a proof of my project?

Of course. Your proofs will allow you to see your order exactly as it will be printed. The first proof is the time to make corrections to text, standard layout changes (i.e. color swaps), or simply ask to see another interpretation or design concept. The second, final proof is the time to check for any mistakes—we pride ourselves on perfection but, believe it or not, we are human!

Your proof will be emailed to you as soon as the design is complete. After you receive the proof and have made your final edits, we will ask for your final approval. Then, it’s off to the printer!

We do not offer complimentary hard copy proofs, but we are happy to provide a quote for this service.

Is it true that my monitor may not show accurate color?

It’s true. You can expect slight color variations from your screen to your final printed project. Most clients won’t even notice. If you need to nail a color, we have ways to do this. Please let us know if your project is color critical.