www.landofnod.com / They didn't confirm my address, but it was wrong

We purchased some furniture from www.landofnod.com. We asked the seller to deliver the order within several weeks, while our kids were on vacation. The seller promised to provide order within 2-3 weeks. It was ok. But 4 weeks later, I heard only some promises and excuses. It turned out that the seller has the wrong address and they couldn’t send the order. They needed to confirm the address, but I asked why they didn’t contact me earlier. No one replied.