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What does"pair your remote" mean on the screen? JA: What's the brand and model of your product? Customer: Tcl roku 4k hdr JA: What TCL model do you have? How old is it? Customer: Its brand new JA: Doe… read more

Second opinion] bought a TCL roku tv and need to set it up i already have a roku acct username***@******.*** but cant access it I paid for it already but am not tech savvy this is my first new tv in a… read more

bought a TCL roku tv and need to set it up i already have a roku acct username***@******.*** but cant access it I paid for it already but am not tech savvy this is my first new tv in almost 20 years … read more

Need a password JA: What exactly are you having trouble accessing? Customer: My password ***** picked dont work JA: What's the brand and model of your computer? And the Operating System (OS)? Customer… read more

I have a TCL Roku 55" 4K HDR TV and it won't connect to my Roku app on my iPhone Xr unless I reset the TV to factory defaults settings but then after a while it will not connect and I have to reset it… read more

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What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

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Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

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I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

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Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

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Meet the Experts:

Louie

Technician

3,743 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Steven

Technician

1,550 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

Jeff the TV Guy

Technician

1,004 satisfied customers

10 years expeience in consumer electronics. 3 years experience in DLP, Plasma, and LCD repair.

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Josh C

Technician

625 satisfied customers

I have been an electronics technician for 17 years, Tv's VCR's, DVD players, home and car audio.

stevenl1469

Technician

425 satisfied customers

expert tv technician for over 25 years

Brian- A/v guy

Executive Engineer

330 satisfied customers

8 years with technical A/V support for corporations.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.