To better serve our community, Washington Hospital Healthcare System constantly seeks out innovative new programs, while expanding and improving existing ones. Our goal is to deliver the highest quality, most comprehensive patient care in response to your needs, today and into the future.

In 2011, many of Washington Hospital's programs and services were certified or commended for excellence by respected organizations across the country. Washington Hospital's 2011 Annual Report to the Community and 2012 Calendar focuses on several of the Hospital's programs that were recognized for outstanding patient care. Called "Milestones in Excellence," the report gives an overview of some of Washington Hospital's major accomplishments in 2011, as well a number of honors that several departments received in the past year.

2011 - A Year of Achievement

2011 was an exceptional time of achievement for Washington Hospital Health Care System. While many of our services continued to expand and evolve, 2011 was highlighted by several awards for the following programs that are featured in the Annual Report Calendar:

* In September 2011, Washington Hospital was granted Magnet(r) status recognition by the American Nurses Credentialing Center (ANCC). A Magnet(r) designation is the highest level of recognition that a hospital can achieve for nursing excellence. Only 6.7 percent of hospitals in the United States have earned this status and Washington Hospital is one of five hospitals in the Bay Area to receive this designation.

* In September 2011, The Joint Commission named Washington Hospital as a Top Performer on Key Quality and Patient Safety Measures. It is a prestigious distinction, awarded to an elite group of 405 hospitals across the country that followed 22 important best practices 95% of the time or better.

Excellence in Stroke Care

In August 2011, Washington Hospital - for the third time in row - was awardedthe Gold Seal of Approval(tm) from The Joint Commission for Primary Stroke Centers. Washington Hospital's Stroke Program also received the 2011HealthGrades 5-Star Award for ranking among the top 15 percent in the nation for the treatment of stroke.

Center for Joint Replacement Ranked #1 in California

Washington Hospital's Center for Joint Replacement is renowned for excellent patient outcomes. In 2011, HealthGrades named the CJR the number one joint replacement program in California. The CJR has also been ranked among the top 10 programs in the state for six years and the top 5 percent nationwide for the past five years. The CJR also received the 5-Star customer service award and "Top Performer" award from Professional Research Consultants (PRC), the longest standing health care research company in the nation.

Resources that Support Excellence

"Milestones in Excellence" also reports on the latest activities and accomplishments of the Washington Hospital Healthcare Foundation and the volunteers of the Washington Hospital Service League. With the support of generous donors, the Foundation has helped to underwrite the cost of leading-edge medical technology and new clinical services. With nearly 600 members, Service League volunteers donate about 48,000 hours of service to the Hospital each year. Since 1955, volunteers have given more than 1.8 million hours to Washington Hospital.

Pick Up a Copy of the Annual Report Today!

To receive a copy of the Annual Report, please contact Washington Hospital's Community Relations Department at (510) 791-3417.You can also download a digital version of the report on the Hospital website: www.whhs.com/about/annual-reports.