SAMA University 2012 | Workshop Overview

http://youtu.be/6rhswRWuLBQ

‘Managing the Overall Relationship and Business Outcomes’, a discipline that focuses on the role of a Strategic Account Manager as the overall relationship manager, is a workshop within the certification program series of the Strategic Account Management Association (SAMA) being held during SAMA University West in San Francisco, California, September 10-13, 2012 and at the SAMA Academy in Paris, France, September 24-27, 2012.

‘Managing the Overall Relationship and Business Outcomes’, a discipline that focuses on the role of a strategic account manager as the overall relationship manage, including:

Building team vision and identity
Alignment of account and team goals
Managing and Measuring Relationship Metrics
Business and national/regional culture and impact on teams
Working with the network
Managing the key processes and business outcomes

Watch this overview of the workshop and learn more about SAMA, SAMA Events and becoming a SAMA practitioner on our blog and at the association’s website: www.strategicaccounts.org.

Comments: Comments Off on The Chapman Group CEO/Founder to Lead Strategic Account Management Certification Programs in September

The Chapman Group CEO/Founder to Lead Strategic Account Management Certification Programs in September

Dennis Chapman, President/CEO of The Chapman Group, will be leading a certification course for the Strategic Account Management Association’s (SAMA) most popular and highly-rated Strategic Account Manager Certification Program (CSAM) at SAMA University West Coast in San Francisco, California, September 10-13 and at SAMA Academy in Paris, France, September 24-27. Chapman will be educating certification […]

Our Company:

The Chapman Group, founded in 1988, is a consulting firm that solves sales and account management challenges resulting in stronger relationships, increased revenues, and higher margins. We assist clients of all sizes, across a broad spectrum of industries, through the implementation of innovative processes, methodologies, best practices, skills and tools.