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Online payments terms and conditions

Tasman District Council Terms and Conditions for Online Transaction Processing Services

Tasman District Council Online Transaction Processing Service offers certain transactions to be done through the Council’s website. All such transactions are subject to these terms and conditions as well as Council’s website Terms and Conditions. The Council may vary these terms and conditions from time to time without notification and it is your responsibility to ensure that you are familiar with them.

1. Use of online transactions

Tasman District Council makes online transactions available for your personal and/or internal business purposes. You may use information provided to you through your online transactions solely for your personal and/or internal business purposes, provided that you do not remove any proprietary rights notices, do not modify the information or make it available to third parties through a networked computer environment and do not make any additional representations or warranties regarding the information.

2. Information and privacy

You hereby authorise Tasman District Council to receive and collect information about you (including information about your online transactions) from time to time through the Tasman District Council website. Personal information collected about you may be used by Tasman District Council for any of the following purposes:

i) To provide you with the services requested by you;

ii) To process your application for any consent, license or permit for which you have applied;

iii) To process payments made to you by Tasman District Council.

If you do not provide Tasman District Council with all of the personal information that the Council requests from you, the Council may not be able to process payments or applications that you have submitted. Any such information collected shall be treated in accordance with the Privacy Act 1993. You are entitled to obtain confirmation of whether or not the Council holds personal information about you, and to access and correct such information subject to the procedures set out in the Privacy Act 1993. Tasman District Council may disclose information about you (including your identity) to a third party in accordance with the Privacy Act 1993. This includes if Tasman District Council is requested to do so in the course of a criminal or other legal investigation, or if Tasman District Council determines that disclosure is necessary in connection with any complaint regarding your use of the site.

3. Confidentiality

Certain documents can be made confidential and a request can be made for the same. The final discretion for making the document confidential lies with Tasman District Council. Further details can be obtained by contacting Tasman District Council.

4. Consent for us to receive and store information in electronic form

Use of these services means that you agree to provide information through electronic means. This means you agree to provide any relevant information, documents and attachments in the format and to the standards described for each transaction. It also means you agree and understand that the information will be retained in electronic form.

5. Consent for us to provide you with information in electronic form

Use of these services means that you agree to receive information through electronic means. Where information is requested by another person, the requesting party is deemed to be the recipient's agent and is presumed to have obtained the consent of the recipient to receive the information in electronic format.

6. Security

Transaction Processing Services are provided through a secure website. However, you acknowledge and agree that Internet transmissions are never entirely secure or private, and that any message or information you send to or through the Council website while using online transactions (including credit card information) may be read or intercepted by others, even where a website is stated as being secure. Tasman District Council shall have no liability for the interception or ‘hacking' of data through the website by unauthorised third parties.

7. Your warranties

In using any Tasman District Council transactions you represent and warrant that you are over 18 and have legal capacity to contract in New Zealand. If you are using a credit card to process a transaction, you represent and warrant that the credit card is issued in your name and that you shall pay to the issuer all charges incurred while using online transactions.

8. Accuracy of transaction information

Before completing an online transaction with the Tasman District Council, you will be presented with a confirmation screen verifying the transaction details you wish to process. It is your responsibility to verify that all transaction, credit card/account information and other details are correct. You should print the transaction confirmation for future reference and your files. Tasman District Council shall have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of any online transactions, or for loss of data or information caused by factors outside of Tasman District Council’s control. This includes the information supplied as part of the application.

9. Limitation of liability

Except as expressly prohibited by law, in no event will Tasman District Council be liable to you for any direct, indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even where Tasman District Council has been advised of the possibility of such damages occurring. If, notwithstanding the foregoing, Tasman District Council is found to be liable to you for any damage or loss which arises as a result of your use of the website, Tasman District Council’s liability shall not exceed the dollar amount of the transaction which formed the basis of the damage or $100.00, whichever is the lesser.

10. Right to suspend, alter or cancel service

Tasman District Council shall be entitled at any time without prior notice or any liability to you, to cancel or suspend any or all online services and/or to substitute alternative services, which may or may not be interactive or transactional in nature.

11. Specific service terms and conditions

You acknowledge that certain online transactions made available or offered by Tasman District Council from time to time may be subject to specific additional terms and conditions, and you agree to review and comply with any such additional terms and conditions. Access and use of any online services shall be deemed to constitute acceptance of any such additional terms and conditions applicable to such service.

12. Jurisdiction

These terms and conditions and the online services they cover are governed by New Zealand law. The New Zealand Courts have exclusive jurisdiction over any matter in connection with the online services and these terms and conditions.

13. Support hours

Tasman District Council provides customer support for online services between the hours of 8.00am to 4.30pm (Monday to Friday). All queries outside these hours will be logged and attended to during office hours.

14. Refunds policy

A refund will only be provided when it has been proven that a payment has been made twice at the same time for one item, from the same method.