Your number should be active on Boost Mobile within 4 to 24 hours after activating. If you make a request outside business hours, including Sundays and public holidays, we’ll process it on the next business day. You can still use the number with your previous provider until the switch to us is complete.

If you are porting from Telstra to Boost Mobile, you will need a special blank Boost Mobile SIM. Please call 125 8881 (8am-9pm AEST, 7 days) and we will send one out to you.

Please be aware that the switch will only happen during these hours:

Mon-Fri: 8am-8pm AEST

Sat: 10am-6pm AEST

If you’re outside of these times, your number will still be active with your existing provider until the next business day.