Re: Support Code 1403- install Correct Print Head?- I have a pixma MG5522

When receiving a 1403 error, we do recommend removing and reseating the ink tanks and print head in the unit as you mentioned. To view instructions for doing this procedure with the PIXMA MG5522, please click here. Next, please turn off the printer, unplug the power cord and leave it out for at least 10 minutes, then plug it back in and turn it back on.

If you still experience the error, the printer may require servicing. We ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) for further assistance. There is no charge for this call.

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Re: Support Code 1403- install Correct Print Head?- I have a pixma MG5522

I was using my CanonMG54505 to print some pictures. When I had finished I turned it off in the usual manner,today when I wished to do some more printing it will not do anything. The message on the screen tells me that the type of print head is incorrect and gives a support code 1403. How do I restore service?

From what it sounds, you can try re-seating your print head, but for most people (including myself) it simply does not work.

Note that there was a class action lawsuit brought against Canon in 2015 on this matter, which they settled out of court. Not sure if there's any recourse for those of us more recently experiencing the issue.

Re: Support Code 1403- install Correct Print Head?- I have a pixma MG5522

I agree this procedure does not solve the error code. I have tried it repeatedly. Online there is commentary that there is something else going on here.. Come on Canon, if there is a software issue please why don't you tell people rather than just burying it and hoping we'll shut up and buy another printer. This is the second canon printer this has happened with in a year. I won't be buying another canon product.

Re: Support Code 1403- install Correct Print Head?- I have a pixma MG5522

I've just had the same issue too, error code 1403, tried all the fixes and all Canon can say is send your printer to your local sevrice depo for servicing, which will cost more than buying a new printer! It seems incredible that I now need to bin and replace a perfectly good printer because it has one minor error which should be fixable! I could try buying a new printhead from China but even that costs half the price of a new printer, so a big risk if it doesn't work, on Amazon a new printhead costs more than a new printer which I really don't understand, this whole errror code 1403 kiss of death fiasco is unacceptable but Canon really don't seem to care!

Re: Support Code 1403- install Correct Print Head?- I have a pixma MG5522

Well, add my printer to the list. MG5420. All I did was unplug it and move it about 4 feet. Now of course it won't work. Yes, I'm using original Canon ink carts, they are not refills. I guess I'll be shopping for a new printer. (gee, how STUPID people are thinking they can unplug something and relocate it....I'm so stupid)

Re: Support Code 1403- install Correct Print Head?- I have a MX922

Was printing something from my phone for the first time, and after 2 pages the printer ground to a stop displaying this error. Checked all the ink carts, all show red lamp ever after removing and re-installing them. Now what??