Kori is very knowledgeable about the vehicles he sells and is a great technology resource as vehicles continue to become compatible to outside technology devices. He is patient in answering questions and gives you plenty of time to xxxxx all options to make a decision. Buying a vehicle new or used is a big decision, but with Kori's help it can be done with ease! Thank you Kori for a great car buying experience!

Consumer Review

Most embarrassing vehicle

by Bobbie from Crystal River Florida

August 22, 2018

I would love it if they could get it to stop making so many noises sounds like marbles in the hubcaps but there’s no hubcaps feels like the front end and the whole underneath of the car is going to fall apart very embarrassing especially when I pull up at a gas station or in a parking lot people say what is wrong with that car I have had it at the dealership 12x’s

Very professional and “no hassle” sales compared to other luxury brands. Also, the prepaid service plan that was included in the vehicle purchase is a great option.

Consumer Review

Nicest Car I have owned

by DocSpeed from Union, NJ

November 19, 2018

Have owned Equinox LTZ, Equinox Premier and this is a few notches above for sure. A lot of creature comforts, as well as safety features that are simply automatic and comforting. Feels solid, is quiet and has enough power.

Ray.was very efficient and helpful in guiding us through the details of purchasing the car. He and my husband worked through the pricing and we were pleased with the final sale. He also was exceedingly helpful during the final hour of purchase in teaching me the ins and outs of the car. We truly appreciate all his hard work.

Consumer Review

Wish I owned one years ago!

by 4evercaddyowner from Stafford springs ct

July 26, 2018

This car is amazing! It drives you! So many features it’s hard to list but mainly wanted a quiet, comfortable ride. This does it for us!

This is the best dealership in South Carolina and the best I have done any business with anywhere. Dealerships everywhere could learn from them. From the moment you walk in, to purchase, service or even buying a part they are the most helpful and courteous people you could ever work with. I have been a customer for quite some time and plan any future purchases to be from them. I can not recommend them highly enough.

Great customer experience....took Mercedes in trade and worked closely and professionally until we agreed on the purchase....car buying the way it should be; a true 2 way partnership!!

Consumer Review

I love my vehicle and will trade up to newer one

by Betty L Taylor from Yukon, OK

October 23, 2018

I love the comfortability of the plush leather seats, spacious cabin room, the well handling of the vehicle around curves, the quietness of the cabin, the elegantly, sophisticated and stylishly fashionable look of the inside and outside of the vehicle.

The car is very comfortable, handles well, and is nicely compact. The performance is on par with the competition, but requires the driver to step on it! The transmission tends to stay in a higher gear on uphill drives, which I guess is for fuel economy, but pressing the gas pedal shifts it immediately. For "boy racers", the paddle shift works very well, and throttle response and acceleration are excellent. I don't like the auto-stop feature, which can't be disabled, but if you just lift the gas pedal a bit, the car restarts and won't shut off again while idling. The shifter is a little different, but it's a short learning curve. The instrumentation, controls, and touch screen are all pretty straight forward. I haven't looked at the fuel economy, and don't understand why it's even an issue with some. If cost us that important, people should buy a $20,000 car, not a luxury car. Very happy with the new car.

Josh was an excellent listener and very patient during our car shopping experience. He instilled confidence and trust in Classic and gave a sense of relief to dealing with the final decision to buy a car. I’m appreciative of the care and details of everyone we encountered! Thank you!

Consumer Review

Cadillac takes SUV up a notch

by New XT5 Owner from Southern New Jersey

November 12, 2018

Comfort first, my 6-foot plus family members have plenty of headroom and legroom, front and back. The flexibility in dash readouts minimize distraction while driving with everything ready at a glance. If you haven’t used smartphones in your dash yet-you will! Your phone will provide you navigation, read and send text with verbal commands, and even allow you to listen to audible books while you’re driving in navigating. So much flexibility! The ride is smooth and so much quieter than other SUVs I have owned. Lots of storage in the cargo, with compartments under the floorboard too, out of sight. Great power and pickup.

i do not know or care to learn about cars. Therefore, I go to McCaddons. Jon Berry has been pro-active in caring for my car, with full knowledge that I do not know abut cars. He makes recommendations in a language I can understand and then does the needed work. Better yet he does not recommend unneeded work. I will continue to trust the personnel and service.

Consumer Review

Worst car ever

by Sarah from Florida

December 5, 2018

I own and SRX before and was much better than this XT5 I only have 13,000 miles and the transmission don’t work, the car sounds like a tractor and feels like you are driving a big truck, horrible experience and for the first time the dealer is not cooperating enough. I wish I keep my SRX instead of spending so much money on this horrible car.

Zach Brick went above and beyond to make sure we were satisfied and happy with the purchase of a 2018 Buick Encore. The total experience was super efficient. Best car buying experience we have ever had!

Comfortable looks good but it is the most embarrassing vehicle I’ve ever owned drive down the road sounds like marbles rolling around hit a bump sounds like Carr just fell apart krinks more than me and I’m 65!!!

KRISTI WENT BEYOND OUR EXPECTATONS. SHE MADE SURE ANY REPAIRS OR SERVICE ITEMS THAT COULD BE DONE BEFORE OUR WARRANTY LAPSED WERE ADDRESSED. SHE FOLLOWED UP WITH A GUIDE FOR FUTURE SERVCES AT DIFFERENT INTERVALS. SHE ALWAYS HAS POSITIVE AND FROENDLY ATTITUDE.
WHAT A GREAT ASSET TO YOUR SERVICE DEPARTMENT. KUDOS TO THE SERVICE MANAGEMENT FOR CONSISTENT SERVICE.

Consumer Review

More rattles than a train

by Skyhighdiver from SiouxFalls,Sd

November 17, 2018

Great styling amazing features but definitely not up to high end luxury when it comes to fif and finish.This 2018 premium luxury awd has more rattles and shakes than a baby rattle.after further research I found that my rattles are not a one offs but a common set of issues across the 3 year run .The worst of which is a liftgate design that was more fitting of a 2010 chevy blazr than a high end luxury vehicle with no sound dampening at all,a plastic cover panel that is so poorly designed it rattles even after many feet of dealer installed two way tape under it.Next a split rear seat that shakes and rattles over every bump unless you leave the whole center section down ,leaving the two halves seperate to shake on there own .I Have also had to have all 4 doors taken apart to fix interior rattles caused by what i was told is water shields lose inside and the rear doors Loose speaker attachments.There is also a clicking sould metal in tone that comes from the front dash that is yet to be diagnosed. Having owned this New vehicle for 3 weeks and having it in my possession less than on i can say the fit and finish team at GM needs a overhaul.

Everything was great with this trip especially the "you're not just a number" treatment! They didn't get it washed (which I wasn't even expecting) before I was there to pick it up so they gave me a car wash voucher to make up for it!

Consumer Review

nothing better than a Cadillac

by mickey from LONG BEACH

September 20, 2018

I am 74 yrs. old and have owned many cars in my lifetime. All were General Motors from Oldsmobiles, Buicks, Pontiacs and Cadillacs. The ride comfort has gotten better and better. The styling has gotten sleeker and always have to take a second look. Most importantly is the confidence a driver has for the dependability in the name Cadillac.

I purposely avoid dealerships due to all the hassles, but my experience at Earnhardt Cadillac Chandler was amazing. I saw a vehicle online and made some tentative contact, not expecting much as I had not bought from a dealer in over 25 years. Everything worked out in the process and I have my new-to-me vehicle which was awesome. The team, Peter, Andy, Luke, had everything ready for me so when I drove in from Tucson, all I had to do was inspect, drive, sign and head home in about 30 minutes. Awesome experience.

Consumer Review

So far, so good

by Regular guy from Fort Payne, AL

December 5, 2018

I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.

Front the start working with Jordan Hiller, to the exit, where they made sure to give new tires because they were worn more than compliance, this was a great experience. Thanks, Jordan!

Consumer Review

Luxury and safety

by JeanettaT from Grand Prairie, TX

November 18, 2018

This car meets all of my needs. It has all of the luxury of a Cadillac and the safety/sturdiness of a SUV. It’s roomy and there are plenty of usb jacks to charge phones. I also love the Apple Car play.

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