Transportation Services

Ambulance Transportation

Medicaid covers ambulance transportation to and from medical facilities for eligible recipients. Approved services include ambulance service for emergency and non-emergency situations as well as non-emergency transportation coordinated by the Alabama Medicaid Agency’s Non-Emergency Transportation (NET) program.

Checklist for Ambulance - Information on denials, reasons for recoupments, where to find information in the Medicaid Provider Billing Manual, free tools and contacts for providers to use in preventing fraud and abuse - 9/17

The Alabama Medicaid Agency's Non-Emergency Transportation program helps eligible recipients pay for rides to dental and doctor offices, hospitals and other medical facilities when the service is also covered by Medicaid. Recipients with special ride needs for dialysis, radiation or other treatments should contact the NET program at 1-800-362-1504.