Privacy Policy

Your personal information

In order to process your booking, on the go need to collect certain personal details from you. These details will usually include the names and addresses of party members, credit/debit or other payment details and special requirements such as those relating to any disability or medical condition that may affect the holiday arrangements. We take full responsibility for ensuring that proper security measures are in place to protect your information.

We must pass some information on to the relevant suppliers of your travel arrangements (airlines, hotels, transport companies etc.). Such suppliers may be outside continental Europe if your holiday is to take place or involve suppliers outside these countries. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.

Except where expressly permitted by the Data Protection Act 1998, on the go will only deal with the personal details you give to on the go as set out above unless you agree otherwise. We may make contact with you or members of your holiday party by post, e-mail, or telephone for the purposes set out. We will also use your information to inform you of offers in the future or to send you brochures. If you do not wish to receive such approaches in the future then please let us know as soon as possible by telephone, letter or e-mail us at usa-info@onthegotours.com. If we do contact you by e-mail about our new brochures or special offers, you will also be able to unsubscribe yourself from our database at this time. on the go will assume that you do not object to being communicated with unless you have previously opted out or contacted us. We have the appropriate security measures in place to protect your confidential information .

You are entitled to a copy of your information held by us. If you would like to see this please contact us.

Cookie Policy

On The Go Tours uses a third party service offered by Google called Remarketing on this website. Remarketing allows us to serve our advertisements to users who visited our website when they visit other websites that are part of Google's advertising network. This helps us connect with these potential customers while they browse other websites. You can learn more about Remarketing on Google's explanatory website: https://support.google.com/adwords/answer/2454000.

Remarketing is an anonymous service and does not identify you personally - it simply identifies the pages visited on our website by recognising the unique identifying number of the cookie on your computer. By using our website, you consent to the use of the Remarketing services as described below.

If you would like to opt-out of Remarketing, you have a number of options:

On The Go Tours uses a third party service offered by Google called Analytics Demographics and Interest Reporting. Google Analytics Demographics and Interest Reporting allows us to collect data about age, gender and interest and how you use our website, so that we can optimise your website experience. By using our website, you consent to us using Google Analytics Demographics and Interest Reporting. You can learn more about Analytics Demographics and Interest Reporting on Google's explanatory website: https://support.google.com/analytics/answer/2799357.

Life can be unpredictable and we understand that sometimes it’s necessary to change or delay your travel plans. With our LIFETIME DEPOSIT guarantee, you can book our Signature tours safe in the knowledge that if you’re unable to travel, your deposit is fully transferable and will be held for an unlimited time.