Joomla! Template 002059 - Item Support

I have contacted you through the form you gave me but haven't yet gotten a response.

I am running out of time so I will buy a single license for the other domain. I need to know if there will be any problems when I move my files from one domain to another?

Do you have any best practice for moving you template between domains?

Thanks,
Ann

AS Templates

POSTED: 2014-10-01

Hello ANNKLANG,
Your license was upgraded to extended.
You should not have any problems, but it depends on your server and hosting provider, probably you will need to make some changes in your config file.

Regards, AS Team.

annklang

POSTED: 2014-10-06

Hi,

I have upgraded to unlimited license. I have added one additional domain in my settings.

I then moved my installation to a new server. The website is up and running. But I cannot edit the css files. This is the error I get when saving a css file:

------------------------

Warning
JFTP: :write: Bad response
JFTP: :write: Bad response

Could not save data. Error:

Extension record not found in database
Error

An error occurred. The file /css/style.custom.css could not be saved.

-----------------------

According to my server hosting company I have all the access rights needed on the server.

Do you have any idea what might gone wrong?

PS: I am able to update Joomla version and add/edit articles.

Thanks,
Ann

AS Templates

POSTED: 2014-10-06

Hello ANNKLANG,
You do not have enough permissions to save changed data, here you can find some helpful information:
http://forum.joomla.org/viewtopic.php?t=593369

Regards, AS Team.

annklang

POSTED: 2014-10-08

Hi,

I have an issue with the Testimonials slider. When I enter the page the slider loads for 27sec and then shows the testimonials. I want it to load max 2sec.

Please visit this page and see for yourself: www.ergofokus.se
Scroll down to the green bar "Referenser".

The intervall is set to 25000 so that it is possible to read the testimonials that are scrolling. But we shouldnt wait 27sec for the first one to load.

Thanks,
Ann

AS Templates

POSTED: 2014-10-08

Hello ANNKLANG,
It is known problem especially if the interval more then 5000, we are working now on resolving this problem, the testimonials extension will be replaced with News Pro GK4, the release will be done in few days, we are sorry for the inconvenience.

Regards, AS Team.

annklang

POSTED: 2014-10-13

Hi Team, is the fix ready yet?

Referring to this response:
[Hello ANNKLANG,
It is known problem especially if the interval more then 5000, we are working now on resolving this problem, the testimonials extension will be replaced with News Pro GK4, the release will be done in few days, we are sorry for the inconvenience.

Regards, AS Team.]

Thanks,
Ann

annklang

POSTED: 2014-10-23

Hi Team,

Has the News Pro GK4 been release yet with a fix?

Thanks for your support,
Ann

AS Templates

POSTED: 2014-10-23

Hello ANNKLANG,
We are going to release an update next week, we are sorry for the inconvenience.

Regards, AS Team.

annklang

POSTED: 2014-11-02

AS Templates
POSTED: 2014-10-23

Hello ANNKLANG,
We are going to release an update next week, we are sorry for the inconvenience.

Hello ANNKLANG,
Yes, ti was replaced few days ago, the latest version you can download from your AS account, install and config the Gavick News module accordingly to the following page:
http://www.astemplates.com/joomla-template-documentation/218-160-modules-configuration#testimonials

Regards, AS Team.

annklang

POSTED: 2014-11-23

Hi,

Is this template built on T3 Framework? I can't get Multi-Column menu to work in this template.

Do you have any solution or future plans for a mega menu/multi column menu?