UConn Must Clean Up 'The Rent'

Letter to the Editor

My wife and I have been UConn football season ticket holders for several years. We are not renewing our season tickets and the reasons have nothing to do with the product on the field. Our reasons revolve around the Rentschler experience.

During the first home game, when the temperatures and humidity were both in the mid-90s, public water fountains were off, forcing customers to pay for bottled water. At the most recent game on Saturday, my wife needed to use a latrine in the Blue parking lot. All three she tried had no toilet paper or hand sanitizer.

Then, someone had vomited all over the bottom three steps of the stairs leading to Section 222. After several complaints, a guest services desk staffer said he would get someone to clean it up immediately. At halftime, two steps appeared clean but vomit remained on the floor at the base of the stairs, as though someone perhaps poured some water to attempt to wash it away.

This is not the experience we expect to endure to attend UConn games. If UConn and the state expect people to return to the "Rent" to support UConn football, they need clean up the "Rent" experience.