Tag Archives: character strengths

Here is an early holiday gift from my heart to yours. Please go to http://changingminds.org/explanations/values/via.htm where you will find a list of the 24 core values that have been documented by Dr. Martin Seligman, the father of positive psychology. Not to look a gift horse in the mouth but why, you may ask, would I want you to go there to receive this gift? Simply because ’tis the season of giving and what the world needs now more than anything is a reminder of the values and characteristics that live inside of each of us and can be accessed anytime, anywhere. To be able to pay those values forward to everyone you meet. May we all be blessed with a very happy, healthy, honest, prosperous, authentic, truthful, judgment free, spiritually uplifting New Year.

The year of 2017 will not go down in my life journal as the happiest one of all but I did manage to extract quite a few great memories that I’m very proud to have experienced. Is anyone’s year on point 24/7? I would say this year has been memorable, head shaking, woeful, twilight zone-ish for sure. I’ve learned that happiness is subjective so please search your hearts for the happiness you are seeking to extract from all that this year has brought to your consciousness. Maybe it’s my age, maybe it’s my soulful evolution, maybe it’s the pounding into my gut and brain that takes place day after day of the stupidity, valueless behaviors and moral corruption that seems to swirl like a tornado around me more now than ever before. I’m not sure what exactly it is that has left me so confused and truthfully so scared. What I do know is that my happy life moments are curtesy of that which I keep coming back to time and again, that which grounds me and helps me choose to restart and not give up;

VALUES

What are values? Simply put, if each of us were a house, values are the foundation on which we build our house. From the time our personalities start to develop at a young age, we are creating and forming our individual values; those pillars of core characteristics that declare what we live for, strive for and believe; a guiding light, what makes us authentic and real.

“Real isn’t how you are made,’ said the Skin Horse. ‘It’s a thing that happens to you. When a child loves you for a long, long time, not just to play with, but REALLY loves you, then you become Real.’ ‘Does it hurt?’ asked the Rabbit. ‘Sometimes,’ said the Skin Horse, for he was always truthful. ‘When you are Real you don’t mind being hurt.’ ‘Does it happen all at once, like being wound up,’ he asked, ‘or bit by bit?’ ‘It doesn’t happen all at once,’ said the Skin Horse. ‘You become. It takes a long time. That’s why it doesn’t happen often to people who break easily, or have sharp edges, or who have to be carefully kept. Generally, by the time you are Real, most of your hair has been loved off, and your eyes drop out and you get loose in the joints and very shabby. But these things don’t matter at all, because once you are Real you can’t be ugly, except to people who don’t understand.” ― Margery Williams Bianco, The Velveteen Rabbit

Author Dean Koontz, who wrote, False Memory, showcases one of his fictional characters that says, “Reality is subjective. Values and truths are subjective. Life itself is an illusion.” I agree and disagree with this character, fiction based or not, because in my humble subjective opinion core values, the pillars of magic that we have been blessed to carry inside of us and summon up throughout our whole lifetime, are the building blocks of our legacy. In the Velveteen Rabbit, author Margery Williams describes through her character, Skin Horse, what it means to be REAL. To love and be loved, that is a real value and a legacy. When we allow reality to be subjective without objectivity we risk damaging truth and love and quite a few other core values. Once those values are damaged our legacy is damaged as well.

Our legacy is our “why” and while our “why” is personal and subjective the pillars of the core value system stand firm and true; the value system is real. How we put those values into action, build those values, leave behind the truths of those values as examples is subjective. Please remember that we live in a country where we are given the freedom of choice and the more choices we have to make the more our values matter most. Imagine a world where we all respected the fact that each one of us governs ourselves based on the same 24 positive core value/characteristics? What a great world indeed.

“Here is your country. Cherish these natural wonders, cherish the natural resources, cherish the history and romance as a sacred heritage, for your children and your children’s children. Do not let selfish men or greedy interests skin your country of its beauty, its riches or its romance.” ― Theodore Roosevelt

I Value You, You Value Me

“Values aren’t buses… They’re not supposed to get you anywhere. They’re supposed to define who you are.” ― Jennifer Crusie

The understanding of values has seen a huge uprising since the introduction of positive psychology by Dr. Martin Seligman. Dr. Seligman looks at values as core character strengths that consciously and unconsciously carry us throughout our life and help us to conduct ourselves with regard and worthiness. Sadly, we have seen way too many times this year alone how values have been discarded, disrespected, destroyed or never used at all.

Dr. Seligman discovered 24 core values that exist all the time. In one 24-hour day we make choices as to which core characteristics, values, we use to influence our decision making processes and the world around us. The values list is a positive list of every characteristic known to the human species. A warning however, for every positive that is extracted from these core values there is negative and it is those negative interpretations that have humans so muddled and backwards.

CHOOSE FIVE

Here is my next gift for you: Go to www.authentichappiness.com and follow the prompts for adults. It is free and only requires you to sign in to take this insightful survey. If you answer honestly, your top five (5) values in action will tell you where your values hang out right now. The beautiful advantage of taking this survey is that there are no wrong answers, there are no negative answers, only insight into what makes each of us unique. Here you will find the gateway to the foundation of your house, your most important “why” and your legacy.

“The goal of a life purpose is not what you will create, but what it will make you into for creating it.” ― Shannon L. Alder

If you find that you want a value listed to be listed in your top 5 but isn’t quite there yet then you have the freedom and hopefully the time to devote to raising your chosen value (s)to a higher level. Just know that whatever your initial top five values come out to be, YOU ARE AWESOME!!

So, in 24 hours, how does someone go about purposefully putting their 24, or at least their top 5 values into action?

Keep the top 5 list with you at all times so that you can check in at least once per week. If it helps, expand the list you carry to 10 top core values.

Take notes throughout the week to see how you are using the values that are listed. Do you notice that you are using some more than others most of the time? Do you notice that you are using a value that you initially answered as a less prominent value?

Throughout each day make time to remind yourself of your core values especially when confronted with a challenge that requires putting your values to the test.

Find a colleague or friend or mentor or coach or spouse that you absolutely trust and discuss your observations. Ask for help from these trusted people in your life to keep you on track toward your evolution.

Create an avatar, a song, a design, a rotating screensaver or a static picture/drawing for your home screen or on your phone or on a large post-it note, one that represents your top 5 or top 10 values so you can get in the zone of becoming in consciousness what you know in your heart.

What an incredible opportunity you have to start the new year with hopeful purpose and deeper understanding of being your best self not only for you but for everyone around you. Just knowing that the values you choose to concentrate on are always right for you is a very freeing, wondrous journey. Remember that each of the 24 values exist in each of us all the time. We decide which ones we use most. If you need a go to person to help sort it all out just give me shout. I will be happy to help.

One of the most misunderstood concepts out there, respect is asked for yet seldom given. Some even try to take it by force or buy it, but if you are unable to show others respect and treat them as equals you will never be able to truly earn their respect. People respect bravery, intelligence, skill, talent, compassion and physical and mental strength, and these things cannot be faked.”

Lately the question of respect has morphed into, how can someone honestly, truly respect you if you don’t respect yourself? I believe respect should at most start within each of us….

You would think that after raising 3 children I would be the veteran of momhood. You would think that after all I have endured in learning my children at every age and stage of their lives so far I would have nothing left to learn except how to co-exist. You would think that when they hit the magic government age of 18 that says, “Hey, welcome to adulthood, but not really”, that I would be able to transition with them from apron strings and purse strings to I’ll-take-care-of-it-mom strings and no more routine bedtime strings.

Yup. You would think all of these things because after all, I’ve been with them since the moment they were conceived. Alas, not even close. I’m learning, what I think is the biggest lesson of my whole life, other than not to be afraid of death, and that is the word and meaning of respect in all its Technicolor dreaminess.

Okay, so here is this posts vocabulary lesson. The dictionary defines the word respect as meaning

1- an act of giving particular attention or consideration

2- high or special regard or esteem

3- the quality or state of being esteemed.

In the case of our first definition I think I did an admirable job of showing respect to my children and their needs such as food, attention, time, education outside of school and moral support whether asked for or not. Just to name a few.

In definition number 2 when the kids did something that went above and beyond their basic level of earned respect, and by that I mean getting homework done well and on time, helping with chores, not arguing when an extended family visit was in order, I made sure they understood why I was calling attention to my “extra” respect. I’m a huge fan of answering those “why” questions.

In definition number 3 I always tried to find reasons to celebrate them. I never enjoyed keeping to the “traditions only” rules of celebrations. For example I always enjoyed celebrating their ½ birthdays. I would serve them dinner on half a plate, I would buy a silly, non-essential gift and not wrap it or give them the first ½ of a gift and then the rest on their actual birthday, I would give them ½ a glass of a beverage, I would even supply half a cake without anything written on it and sing very badly a half version of the birthday song. They thought it was cool and funny but I really just wanted them to know how aware I was of them and their lives.

Now, a mom would think that after a lifetime of showing them how to be respectful, what respect looks like and sounds like and feels like, that they would automatically have it in them by 18 years old to have respect as part of their DNA.

Yes and no.

What I am learning very painfully is that I did so much respecting of them that I never stopped to fully show them how to respect themselves or me. On some basic level I did teach them self-respect like bathing, teeth brushing, care of clothing, and the importance of a thank you whether in note form or verbal but it wasn’t enough. I did teach them to stand up for themselves but it seems not very well.

We all have demons living inside of us that talk trash to us about how we are not good enough, not pretty enough, not worthy enough, not talented enough. Some of us are able to outgrow those little annoying negative voices and some of us are slaves to those voices.

So, here I am dealing with all that I hid from myself and unknowingly did not deal with when it came to my children about how to first and foremost respect myself from the inside out. The most powerful lesson is that even when your children grow up there will always be ways to parent them. The job changes and evolves but the investment never ends. Words, actions, emotions live on long after our bodies do. I’ve learned an important lesson when it comes to integrity of self and of others.

My youngest is going through a very lost, very confusing time in his life and his inner demons are being played out in glorious fashion. His very low self-respect is causing our whole family to want to hide away from all of his negativity but we can’t and more importantly we won’t, regardless of how we feel. His low self-respect shows up in ways such as guilt, blame, lying, secrets, volatile emotions and stress. His body is not responding well to all of his low self-respect and so it is becoming very dangerous for him to continue on this path and that is not healthy for him or for any of us who care and love him so much.

I am forced to see so much of my own insecurities and lack of self-respect showing up in him and I feel at times helpless to empower him and hypocritical to try. But here’s the thing, and it really matters right this moment, we are going through the same thing at the same time and I just might be able to help him and he help me. What wouldn’t a parent do to save their child?

“The worst loneliness is to not be comfortable with yourself.”–Mark Twain

What does self-respect look like?

If I were to draw a picture of self-respect it would look like flowers blossoming with hope and integrity in the early cool, spring air. It would look like my boys did when they were young and wanted to wear super hero costumes because that is how they saw themselves that day. It would look like girls in high school who wear real clothes when everyone else is wearing pajama pants and slippers to class. It would look like teenagers laughing out loud at something funny their parent said and they didn’t care who saw or heard them laughing.

What does self-respect feel like?

Self-respect feels like warmth. Self-respect feels like having that superhero living inside of me, All. The. Time. Self- respect feels like knowledge, wisdom, confidence and courage all wrapped into one amazing 6th sense. Self-respect feels like being small in stature on the outside but feeling 6’ tall on the inside and letting the inside out. Self-respect feels like being good enough, worthy enough and just enough.

You’ve heard me say it over and over, perspective is everything. What you concentrate on most is what your life will bring to you. If your perspective is negative about yourself then everything you see from your point of view will have undertones of negativity and hopelessness. If you change just one aspect of your point of view from negative to positive then you are creating a crack in the negative to let the happy, positive light in.

I poured all of me into being a mom and took little to no time out for self-development. In that vein I simultaneously showed my children that being an adult meant giving up on all your personal individual rights and being only for someone else. No wonder my son is having a hard time growing into his manhood/adulthood. It sounds like I’m putting an awful lot of responsibility on my shoulders for who they have become so far and not enough responsibility on theirs and maybe I am, however, I feel blessed in the fact that I can see these characteristics so clearly now and hopefully say something and do something and then back up what I say and do in my own life’s example so that he doesn’t continue to believe that he will have to lose himself completely.

So how can I build self-respect and pass on those building lessons to my children?

Understand that self-respect is a close, very close cousin to self-confidence and self-esteem. Each can stand alone if necessary but they all work better together.

Believe every day in my own authenticity. Always stay in touch with my truth and my inner child. The child that day dreams, plans, schemes and loves to show her individuality. My truth showing up in the confidence of the decisions and choices I make, even if my decisions and choices are not in line with someone else’s. Somewhere in our teens we get it our heads that we equally want to be seen for our individual selves while blending in to the social norms so we don’t look “foolish”. We can’t have it both ways. It will always be more fashionable to choose ourselves over being a clone of someone else.

“Don’t go the distance trying to fit in the crowd and be accepted by others. Accept and respect yourself first.”Elizabeth E. Castillo

I think the most important step to create respect for myself is to forgive myself. I will absolutely, without a doubt make mistakes and have things from my past that I am not proud of. Respect grows from understanding what went wrong, learning from those wrong steps and constantly improving who I am and who I want to be. Self-respect grows from acknowledging wrongs to others as well. As a child I had a hard time saying I’m sorry to anyone but being able to be so vulnerable and humble builds self-respect quicker than anything I have ever experienced. I’ve also learned that once I apologize to myself and/or to others, I need to let it go. Move forward and leave the pain and incident behind. If I keep bringing it with me I haven’t learned anything and I might as well wear a sign on me every day that says “unworthy.”

“I have learned that the person I have to ask for forgiveness from the most is: myself. You must love yourself. You have to forgive yourself, every day, whenever you remember a shortcoming, a flaw, you have to tell yourself “That’s just fine”. You have to forgive yourself so much, until you don’t even see those things anymore. Because that’s what love is like.”― C. JoyBell C

Know my character strengths, know myself. Character strengths are the building blocks to who I want to be and been seen as; what I believe about myself without a doubt. These strengths allow me to develop my own core standards of living and the talents I can use to actually make that life happen. These strengths allow me to handle criticism with a growth mindset instead of persecution mindset, they allow me to see beauty and excellence in all things, and they allow me to work on values that are not so strong yet because I have a growing understanding of all the possibilities that live inside of me.

“Courage is the most important of all the virtues because without courage, you can’t practice any other virtue consistently.”― Maya Angelou

Dress to impress……ME. Treat me as I would treat a stranger or anyone I love. If wearing nice clothes helps me feel good about me then I need to make sure I wear nice clothes. How many times did I tell my children, the boys mostly, that when you dress to learn you will learn because you feel good about your appearance. Feeling good makes you stand taller and talk more and interact more and take responsibility more. When you dress to be slouchy and comfortable you will be lazy in all things. Besides that little nugget it’s so fun to wear clothes that look nice. When you look nice you feel nice and then you act nice.

“If I waited for a proper occasion to get dressed up I’d never wear half of these clothes. Put on the clothes and you make things happen to match them. It doesn’t work the other way around.”― Erin Kelly

Best foot forward. This goes beyond what I wear. This speaks to my reputation and integrity. Stay true to who I am and who I believe I am. I may falter from time to time, my ideas may not work out the way I planned but I will always try to pick myself up again each time I fall and that is what people will know for sure about me. If I lose respect for me how can anyone keep respect for me?

Don’t become dependent on the praise from other people. Sure it’s a great feeling to get those “atta girl” accolades but with all my heart try not to depend on the approval from others. Be confident enough within me to know for sure that I did a great job even if no one took notice.

“Hold dear and true friends close to your heart, it matters not where you find them, only that you treat them with love and respect always.”― L.M. Fields

I hope this list of lessons will help you on your journey through self-respect. Need some help? Write to me and I’ll be your helper.

Call to Action

“If you had to spend every second, of every day, of every year of your life with someone, would you do whatever it took to love that person? Would you be a best friend, a teacher, coach and mentor? Would you do whatever it takes to treat that person with respect? Well guess what? That someone is you! Who deserves the best more than you do? Think about it and have an outstanding day…!” ― James A. Murphy, The Waves of Life Quotes and Daily Meditations

“Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.” –John Wooden

I wasn’t going to do this. I promised myself that I wouldn’t go here again. I told myself that I have already explored this topic to death and there just isn’t anything more to say about it. I have cried and recovered and cried some more. I tried so hard to move on from this but here it is, again, asking me to face a new perspective on an old issue.

That’s what I do you know, as a life coach, I help people find new perspective on old issues. Sometimes I am required to hold up a mirror, sometimes I am required to speak the plain, harsh truth, sometimes I am required to take a meandering walk through thick forests where there is little light to guide the way until, together, we find the beginning of a clearing. The hard part for me is knowing all of this and applying these steps to myself, my life, and my issues; changing MY perspective. I’ve come to learn that it absolutely takes practice and time and it makes no sense at all to fight that process. Patience is absolutely a virtue here.

One of the very first assignments I ask my clients to do is to tell me about their character. What makes them tick according to them, what is it they know for sure about themselves that is a constant truth no matter what is going on in their lives. In defining character it is important to understand that character is a moral or ethical quality of a person or thing. It cannot be contained or stifled or created. We all have character as part of who we are. At any point during our lives we make choices to encourage different parts of our character or to let them sit idle. The core components of our character are those that we use every day no matter what we do or who we are with. There are usually at least 5 core character traits that we use every day but it could be as high as 10 traits. The top 5 traits are the ones that get used simultaneously and interchangeably throughout our day and interactions with life.

Why am I talking about character? Last year at this time I wrote about my oldest son going to test the waters of independence by moving far from home with some friends, to see if he could make it on his own. Life intervened and he came home after one very long month but he learned a lot and had a new perspective on his priorities and outlined a plan toward his success that would include him living back at home.

In less than one year he is moving out again, alone this time and will not be coming home in any foreseeable future. He is determined to make this work in his favor. He just has this indefinable needling inside of him that he has to answer. What is apparent this time that was not so apparent last time? His character. In the coaching world we call it character strengths. In my coaching practice I call it success characteristics. So what do I know for sure about him now that I didn’t know as well a year ago? Well I know about his courage, his determination, his zest, his authenticity, his humility, his kindness, his honesty and his optimism.

These are the success characteristics he brings with him in everything he does. Not all of them play at the top but most of them get engaged and used throughout his day. If I had to pick his top 5 I would say humility, authenticity, optimism, determination, and open-mindedness.

There are 24 critical human character strengths that each of us has inside of ourselves. Knowing what your strengths are is very uplifting and helps better define a life purpose. But know this, just because one strength is listed at number 24 doesn’t mean that strength is in a bad place it just means that it isn’t exercised enough. It can move up in ranks if you work hard at making yourself aware of using it.

“Character cannot be developed in ease and quiet. Only through experience of trial and suffering can the soul be strengthened, vision cleared, ambition inspired, and success achieved.”– Helen Keller

(Anything worth having is worth working hard for. That’s an oldie but a goodie.)

So he is leaving on Friday and while as his mom I feel devastated to let him go because I will miss him with every fiber of my heart and soul, what I have come to really, genuinely, wholeheartedly realize is that he is not mine and he never was mine. Let me explain…..

I was tasked with the unimaginable pleasure and miracle of being his guide. I was given a gift and I was asked to take care of this gift to the best of my ability with all my heart and with all my soul and with all my might. I was not asked to own him like a trophy won or to control him like a radio active toy. I was asked to help him grow and learn and achieve his own success as he can and is able to do and to give back to the world he lives in. I did that. Was I successful? I don’t know. Part of me wants to say yes because look at him; he is embarking on this scary, adventurous, “I want to make something of myself” journey, alone. He is not hiding at home or letting fear of anything get in his way of becoming the man he envisions for himself.

In the end my son will have to be the one to answer the success question when he can. Did I feel successful? Sometimes. I’m not perfect and I can think of many times where my imperfection reared its ugly head. The success part will come along when I sense forgiveness for my imperfections. Will he choose to come home and visit? Will he make a point to keep in touch in as many ways as are available to him these days? Will he love the ladies with genuine reverence and respect? Will he choose to love any gift of children and be reminded at that time of all the ways in which he was loved as a child and young adult? These are the answers to success as a parent, in my humble opinion.

I’ll share with you my top 5 success characteristics and explain how I use them in dealing with my son leaving.

1- Appreciation of beauty and excellence

2- Gratitude

3- Judgment, critical thinking, and open-mindedness

4- Honesty, authenticity, and genuineness

5- Love of learning

What I know for sure about my son, what I have learned from day one is that the way in which he is choosing this path is very authentic to whom he has always been. His nickname, since he was 8 years old has been tank, given to him by his football coaches at that tender age. He plows through what needs to get done whether that be getting through his days at school or at his job, a specific task, football, you name it. He is doing that now by plowing through to the essence of his life and not wanting to wait through anymore schooling or for the “right” age to start a life. His strength of character and his courage of self is what will see him through. Patience is not yet a virtue of his but life will undoubtedlyteach him that lesson.

My appreciation of his beauty and excellence from the inside of him to the outside of him is key in letting him go with encouragement, faith, and a hopeful heart. My gratitude for the privilege of being his mom is solid and unwavering and grows every day. My open-mindedness in understanding his need and his determination and helping him to know how deep my faith runs inside of me for him.

I have done all that I can do face to face. I can fight this move or I can trust in him and encourage his faith in himself and silently, facelessly be the strength he needs when the times will get tough. It is ultimately his own perspective of his life events that will determine his strength of character and which of the 24 traits he will need more of and less of at any given time. Perspective is everything.

“What we call our destiny is truly our character and that character can be altered. The knowledge that we are responsible for our actions and attitudes does not need to be discouraging, because it also means that we are free to change this destiny.”– Aniais Nin

I was reading an article recently about how to create a strong character arc for writers who want to create fictional characters for their stories. What I learned from that article is also something that rings very true to real human beings. How does someone create personal character?

Find your drive: What motivates you? What drives you to do what you do or drives you to want what you want? My son wants to get on with becoming the man he envisions. That is his drive and motivation to getting up every day.

Get Active: Make a plan and execute the plan. Some days your actions might be in small ways and some days your actions might be huge, remarkable pushes toward your drive. Start taking charge of your life by practicing who you want to be.

Get out of the box: Somewhere along the road of growing up you just knew it was time to bust out of the routine of living at home and embark on the adventure of calling your own shots. Break free of the routine you find yourself in and shake things up. Test your limits as safely and wisely as possible to see just what you are made of. Travel, take a class, learn a new skill, or meet new people. Whatever is not in your normal comfort zone is where you belong now. If you have fear around trying something new then by all means try something new.

Learn all you can: Grow your mind, your brain, and your spirit; grow your character strengths. Find a new interest, a new hobby, and a new way of being happy. Find what creates sparks and learn all you can about it. You never know what doors will open up to you once you set out and explore your possibilities and explore your world.

Release the gremlin: The ego is a dangerous thing. In coaching we tend to call it the gremlin. That little voice inside that always talks smack to you by putting you down, making you doubt yourself, instilling fear where there really isn’t anything to be afraid of. The gremlin is all about making you feel small and it feel supreme. Let it go and stomp on it every time it shows itself.

Tidy up: If you are determined to find your drive and get into action with your desires then make sure that your life around you looks the same. If you tend to be sloppy in appearance and surroundings then clean up your self and your area. The outer you should reflect the inner you even while you are making the changes and strengthening the character traits you want to let define you. Inner growth reflects in outer growth.

Johann Wolfgang von Goethe wrote about 9 requisites for a contented life. Here is my interpretation of his requisites in a wish list for the best possible life you can create:

I wish you health enough to make work a pleasure

I wish you wealth enough to support your needs

I wish you strength enough to battle the difficulties and overcome them

I wish you grace enough to forgive yourself as well as others

I wish you patience enough to work hard until some good is accomplished and realized

I wish you charity enough to see some good in the people around you

I wish you love enough to move you to be useful and helpful to others

I wish you faith enough to make real the things you imagine

I wish you hope enough to remove all anxious fears concerning the future. We have no control over what will be so make the most of what is right now.

How fitting that all of the memories of sharing life with my son should come flooding into me while he takes on his life on Memorial weekend? Weird kind of happenstance or karma? You decide….

So while I am desperately hugging and kissing and saying good-bye to my son I want to leave you with this last thought: What we think is what we become. From the vast menu of character strengths to choose from choose authentically (with a side of humor.)

Call to Action

What do you think are your top 5 character strengths?

How do you use them throughout your day?

What character strengths would you like to start using that you are not using right now?

When was the last time you knew you were ready for a mind growth breakthrough?

As I will say to my son, Journey On……

If you would like to explore more about personal growth, building and strengthening your success characteristics, or discovering what more you have inside of you please call for a free discovery session in my Art of YOU coaching program. You can reach me by calling 203-560-3061 or send an email to: lisa@journeyoncoaching.com.