Barkers Fruit Processors have been providing Kiwis with their favourite fruit products for decades. Like many FMCG organisations, they faced pressure for an increasing product range, and updates to packaging and branding to maintain premium shelf space in supermarkets.

This, coupled with growth in international markets put focus upon becoming more productive than they already were. They felt that the traditional Lean tools had given them benefits, but they were yet to fully harness the power of their organisation.

We engaged to help Barkers take things to another level, to drive for internal capability and understanding and to help them develop sustainable and cultural change. Here’s what the CEO had to say:

“In my view, most organisations embark on lean journeys by adopting various tools.

We certainly did that… and we got some wins too, quite big ones in fact. But I was worried that our journey was taking too long and that it relied on outside consultants to keep helping. I realised that to create lasting change that would drive our competitive advantage, we needed to internalise powerful concepts within our business and to establish a foundation for something broader than just Lean tools.

Establishing an all of business approach we are now embarking on a very different journey with LMAC. One that is not just skin deep… one that is not just focused on tools, but rather on a transformation process that goes to the heart of our business, making lasting changes to the way we measure, the way we communicate, the way we reward teams, the way we think and the way we behave.”