Re: Problems with history linking from outlook

Look in task manager and see if you have 2 64-bit versions of "Act Outlook Service"

If you have the same as the picture this is causing the issue.

To fix this you need to end the task for both of the entries and then copy the files "Act.Outlook.Service.exe" and "Act.Outlook64.Service.exe " from the install Act1 SP2 folder from "act!_pro_v19_sp2x144\ACTSTD\program files\ACT\ActInstallDir " and then copy them to the Act! install directory on the PC replacing the existing files "C:\Program Files (x86)\ACT\Act for Windows". Once overwritten double click the Act.Outlook.Service.exe to start the application.