Terms and Conditions

1.METHODS OF PAYMENT
We accept Visa, Mastercard, Discover & American Express and PayPal. We do not accept C.O.D orders.

2. SHIPPING
Most orders will be shipped UPS Ground, UPS Next Day, 2nd Day & 3rd day service is available at additional cost.

3. RETURNS
No returns without prior authorization. All items must be returned with all original packing, .warranty cards and in salable condition. All returns must be within 7 days. Items returned after 7 days will be subject to a 20% restocking fee. Freight charges are non-refundable, no exceptions. Items purchased with free shipping promotion will be refunded less published UPS shipping rates.

All K9, Circuiteer, Electro Groom and Rapid Groom products are not returnable.

SPECIAL ORDERS
All special orders (220v clippers or dryers,all Petlift products,Poly Pet Tubs, ) will be charged at the time the order is placed..and considered non-refundable.4. CLAIMS
If damage occurs in UPS shipment notify UPS immediately and then contact Petfood .Warehouse, Ltd. Do not dispose of original carton or damaged merchandise, as UPS inspectors .may need to examine package.

6. There will be a $15.00 charge for all address corrections charged back to us by UPS, such as: no apt #, no suite or floor #, .incorrect zip code or street spelling, etc. If incorrect ship to addresses are given in online orders customer will be responsible for all re-routing charges. In the event an order is refused, customer will be responsible for return freight charges

7. GENERAL CONDITIONS
All prices are subject to change without notice. Not responsible for typographic errors.

8. PRIVACY
Petfood Warehouse does not sell, rent or share customer information with anyone for any .reason.