Welcome all to the new Open EMM Usability forum. The aim of this forum is to get your views and inputs on the Usability of the program from an end users perspective. There are 4 areas that we would like to cover in this initial kick-off topic with all Open EMM users:

1. General Usability. Do you see any areas where we could decrease the user effort required to send a successful email campaign?

2. Terminology. You can see how the language is mapped to the program by looking at the file