About iPhked

My name is Dan. I’m a 22-year old Software Engineer living in Boston, Massachusetts. The iPhone is the pinacle of technology and deserves to be commemorated forever, but after four hours spent trying to purchase one, talking to multiple people at an Apple store, an AT&T store, and AT&T customer care, I still have nothing to show for it.

Through poor training, no backup plan, and corporate bureaucracy and deal bickering, Apple and AT&T have failed in delivering what could have been the most anticipated and exciting product launch ever. I got iPhkd, and here is my analysis of what failed, the system screw ups behind it, and the dedicated Apple store employees who tried their best despite everything piling up against them.