cant type any words on my laptop, something blocked.what is

Resolved Question:

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Did you make any change to your computer recently that may have caused this issue?

Does this issue occur in any program you try on the laptop?

Can you turn off your computer. Then turn it on, and right after the black screen with white text or the computer company logo disappears, press & release key F8 repeatedly until a menu appears, then you select Safe Mode (note: if there is no menu, then try the same steps again, but this time, press key F8 a bit earlier), then check if you can type in safe mode?

In Safe Mode, can you click Start->all programs->accessories->system tools->system restore and restore the computer to any date before this issue has occurred?

If needed, can you connect a USB keyboard to the laptop and see if you can type with the USB keyboard on the laptop?

Please go to Start, All programs, Fujitsu / Amillo / Recovery /etc. and see if you can do a factory restore.

If that does not work, turn off the computer, then turn it back on and press the key F12 when the computer logo appears on the screen in order to do a factory restore.If that still does not work, turn off the computer, then turn it back on and press at the same time the two keys Ctrl and F11 when the computer logo appears on the screen in order to do a factory restore.

Thank you.

Remember, if for any reason you’re unsatisfied, we can continue our conversation until you’ve received the information you’re looking for. If I haven’t answered your question, please let me know and I’ll be happy to answer any other follow-up questions you might have.

Sorry, can you click on Start, then right-click on Computer, then click on Manage, then click on Device manager, then open/expand Keyboards and right-click on the item under it and click on Uninstall and confirm yes. Then restart the computer and check?

If needed, can you connect a USB keyboard to the laptop to confirm if the laptop's keyboard is bad?

You're welcome. You did try this right: can you click on Start, then right-click on Computer, then click on Manage, then click on Device manager, then open/expand Keyboards and right-click on the item under it and click on Uninstall and confirm yes. Then restart the computer and check?

Remember, if for any reason you’re unsatisfied, we can continue our conversation until you’ve received the information you’re looking for. If I haven’t answered your question, please let me know and I’ll be happy to answer any other follow-up questions you might have.

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