Price promise for cruise customers

A new price promise is to be introduced for Cunard Line cruise passengers

Many of us know the feeling of frustration that comes from having booked a holiday package or cruise trip only to see the price cut as the date gets nearer.

But travellers with P&O Cruises and Cunard Line will find some comfort thanks to a new "price promise" package.

The new package means passengers who book onto a "Vantage Fare" will receive complimentary benefits if their holiday package is reduced after they have booked.

The benefits will include on-board spending money, an upgrade, car parking or coach transfers and will meet the value of the price reduction.

People who like to book cruises well in advance will likely welcome the news, with those wanting to be as well-prepared as possible also advised to take out
cruise travel insurance well in advance of their trip.

The scheme, which launches on 23 July for cruises departing from next April, will also give passengers the chance to pick their cabin and alter details for their holiday up to 90 days before the departure date.

In another move to ease the pressure of holidaymakers' finances, deposits for trips booked before 31 August will be cut to 10% from 15%.

P&O Cruises managing director Carol Marlow said: "Travel companies have been discounting for decades, but holidaymakers understandably get frustrated when they find out they've paid significantly more than someone else for exactly the same package.

"In the current economic climate, everyone wants value for money and so we are introducing a new approach to pricing for our cruise holidays to create greater trust and reassurance."

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