Category Archives: Remote Proctoring Tools

A white paper produced by Clemson University and Software Secure (RPNow) presenting the use of RPNow for proctoring services to help grow online learning programs at the university.

“I believe that in many cases – academic integrity is kind of the red herring of online education. At the same time, we’ve got questions from legislators and accreditors that want to know what we’re doing to protect academic integrity. I think this is a great way of demonstrating we’re putting a requirement and solution in place – without overburdening any one person or group.”

Educators in conjunction with UPCEA and WCET created a survey to learn more about what was being done about cheating in online programs, and how technology itself is being used in solutions.

By far the most frequently cited means of ensuring program integrity, specifically the deterrence of cheating, was reliance on honor codes or clearly articulated institutional policies. Three-quarters of these online leaders felt that establishing, articulating and enforcing such policies provided the essential foundation for online integrity, if not fully satisfactory solutions.

Once her exam started, Ms. Chao said, a red warning band appeared on the computer screen indicating that Proctortrack was monitoring her computer and recording video of her. To constantly remind her that she was being watched, the program also showed a live image of her in miniature on her screen.

Even for an undergraduate raised in a culture of selfies and Skype, Ms. Chao found the system intrusive. “I felt it was sort of excessive,” she said.

Examining recent efforts by Rutgers University to require virtual proctoring in online courses, the author considers the challenges of technology aimed at impeding academic dishonesty in online class activity. Issues of intrusiveness, cost, and privacy protection are raised, and remain unresolved, as universities struggle to create appropriate practices and policies.