I've never had this problem before. I set my internet browser at Internet explorer default. I've tried uninstalling flash player, rebooting my computer and then re-installing but that isn't working either.

It would seem you have a very, very old version of Flash Player installed. If you're using multiple browsers you may not have the correct plugin installed, as Internet Explorer uses the ActiveX Control, Firefox uses NPAPI plugin, and Chrome/Opera (and other Chromium-based browsers) use the PPAPI plugin.