Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions
than answers. Questions like "What is rotor resurfacing... and how much will it cost?"
And "What on earth is that clunking sound?!" For many years, Big O Tires customers have
trusted us to offer straight answers and top-notch services. Big O Tires offers a wide
range of diagnostic, repair and routine maintenance services, backed by one of the best
national services warranties in the business. Not sure when your vehicle's due for routine
maintenance services? Drop by, and we'll look it up for you!

Note: Any recommendations provided on www.bigotires.com are general in nature.
Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the
vehicle manufacturer or an associate at your local Big O Tires store for vehicle
specific recommendations. The names and descriptions of services are general in
nature. Actual service offerings vary by location, and not all stores offer all
services! The availability of our oil change service and the use of Valvoline
oil products varies depending on the Big O Tires location near you. Please contact
a Big O Tires store near you to find out what services and oil products are offered.

Nov 2, 2016

Survey

We owe a huge thank you to the wonderful people at Big O Tires, Yuma AZ #4006. We were in a huge predicament, stranded on the side of the freeway, in middle of nowhere on a very hot Saturday. Headed out of town for a family vacation with a 6 yr old, 3 yr old and 7 month old twins, we experience a serious brake problem which caused our front tire to lock up and couldn't move. We had just had our brakes replaced two days prior and a bolt was not tightening properly causing it to come loose. We were extremely fortunate that the vehicle did not lock up and cause a rollover. The wonderful people at Big O Tires went out of their way to help us get back on the road. We especially want to thank Donato, Mario and Bobby for their generosity and time. Knowing the store would be closing soon they still took care of us, even on one of the gentleman's day off. We cannot express enough gratitude towards them and their kindness! Also a thank you to the helpful tow truck driver of Alexander Ford, who also went out of his way to take care of us. Thank you!The Valdez Family

Sep 27, 2016

Survey

all work done to my satisfaction, thanks.Good Job!

Aug 31, 2016

Survey

I visited the store fir tire rotation and they took care of it oretty fast and gave a list of recommendations.

Aug 29, 2016

Survey

When I brought my van in for an oil change, they found that I was very low on oil.They filled my oil up and told me to drive it for a week and bring it back for my oil change.They even returned my coupon for a free oil change, so that I could sill get my free oil change.

Aug 27, 2016

Survey

Josh gave me some good advise and helped contact a third party for a very needed repair on one of my wheels, something other &quot;tire&quot; stores did not do. After the wheel repair they fixed my flat tire and the mounting at no extra cost.Josh and his crew went out of their way to help a customer in need, what can I say, I recommend their business any time.

Jul 18, 2016

Survey

I just want to thank the staff at my local store on Pacific Ave. in Yuma Az. I went in today to have a tire repaired on a car I just bought for my granddaughter. Not only did they fix the flat(no charge), but they checked the other tires for wear and pressure and verified that the brakes were safe and in good condition. I've been going to Big-O for years because of this level of care and service. I'm very grateful for everything they've done for me, but most of all, it's what they do &quot;above and beyond&quot; the call of duty that I appreciate. It's also nice to have someone know your name and greet you with a smile when you walk in. In a world where not much seems personal anymore, it's nice to know there's still people that will go the extra mile to make you feel special. I would especially like to thank Rick, Corinna and Tammy for their dedication to the customers and creating the fun and friendly atmosphere we all enjoy when we're there. You are the best!LucasinYuma, AZ

Jul 5, 2016

Survey

Simply put, there was no room for improvement! My expectations have been exceeded.

Jul 1, 2016

Survey

the attentiveness of the servicemen is beyond exceptional.

Jun 27, 2016

Survey

The young man who service the vehicle was terrific and very customer oriented. Even after checking my account, I had to ask to confirm the tire warrantee and the replacement tire was not the same as the blown tire. I did not notice until after I got home, perhaps the other tire was not in stock.

Been using the pacific ave shop for both wife's car an my truck plus a couple of grandkids cars for years, always professional and well informed

Apr 19, 2016

Survey

Great service! They checked my breaks and rotated my tires very quickly. They assured me that everything looked good!

Apr 6, 2016

Survey

I waited a bit longer than anticipated but enjoyed the popcorn and tv while waiting ~

Apr 5, 2016

Survey

The store in the Foothills had a long wait time. I went to the one in town and they got me in quick as a wink.

Mar 27, 2016

Survey

It was the second time I get an oil change and has great till now haven't had any problems.

Mar 20, 2016

Survey

Love this place. Love the customer service, the popcorn, the water, car inspection and reccommendations.

Mar 10, 2016

Survey

Everyone that works here are the best!! It is truly a great crew! The always take great care of my car! Also they are the only tire shop that can order my tires in one day as apposed to 2weeks every place else! I will alway take my car to Big-O!!

Mar 3, 2016

Survey

Very friendly and very helpful and was all a very good and affordable price. Very good deal going on as well

Jan 31, 2016

Survey

Had a tire blowout had them replace it and had my car tuned up and oil changed. Service is always great and staff helpful and friendly.

Jan 13, 2016

Survey

Just bought my second set of Big O brand tires and am well pleased. There was a problem with resetting pressure monitoring, but they made sure they were working properly.

Jan 3, 2016

Survey

cost more than ad said............................that's all I have to say

I will be on my Rejuven8 Sabbatical until December 29th and will be returning to work on the 30th of December.Please contact Lisa Byers if you need immediate assistance as she will be the interim DM while I'm away.Have a great day!Bruce Lundeen"This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic mail or its contents (including any attachments) by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify us immediately by reply email so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. Thank you."