Ask Licensed Loan Officer Andrew Glotfelty what he likes about loanDepot, and he’ll enthusiastically tell you – it’s the whole package: the people, the family atmosphere and the ability to help responsible borrowers every day.

“I love working here,” he says. “I love coming to work every single day.”

And it shows. Andrew has been awarded the “Noble Knight,” one of loanDepot’s most prestigious honors, two months in a row. The honor also makes him the first from our Tennessee office to earn this important award. loanDepot's Noble Knight award is bestowed on the #TeamloanDepot associate who has earned the most borrower compliments, including emails to the Office of the CEO, in one month.

Andrew, who joined the company in June, says the decision to become part of the loanDepot family was one of the best he’s made.

“A lot of my friends work here – we had worked together before,” he recalls. “They told me that loanDepot was a great place to work and that they loved coming to work. After talking with them, I spoke with Brant Horne, a recruiter for the Tennessee area. He and I talked about how loanDepot puts associates first and invests in them, and we talked about the company’s growth.”

Glotfelty’s borrower-centric focus keeps is what makes him so good at his job. “Everyone has something going on in their lives – you, me, our borrowers, all of us,” he explains. “When I talk with a client, I try to walk in their shoes. I listen more than I talk, just listen. They’re on the phone with you for a reason. They need help, that’s why they’re talking to me.”

Along with listening to each borrower’s needs, Glotfelty provides guidance.

“I try to find the best solution for them,” he says. “And I try to give them the best information I can from what I know to help get them on the right financial path.”

Glotfelty especially enjoys the family atmosphere that loanDepot has to offer.

“I like to be around people who enjoy what they’re doing,” adds Glotfelty, “and who have the skills needed to get the job done.”

Would you like to join #TeamloanDepot? Check out our current opportunities here.

loanDepot Lifetime Guarantee ("Guarantee") — Guarantee applies to future refinances of the same property by the same borrower subject to the conditions and contact requirements outlined below. This Guarantee is non-transferable. This Guarantee may not be applied to a Purchase Loan, a Home Equity Loan, a Personal Loan, or combined with other discounts or promotions. This Guarantee excludes loanDepot’s Wholesale division. Future refinancing is conditional on whether the program type or applicable state/federal laws contain "seasoning" restrictions that would make refinancing during a specific period legal. For example, waiting until after the 12th month may be required. For future refinances of the same property with loanDepot, this Guarantee may not be redeemed within 180 days of the Date Issued. Your loan approval for any future loan is not guaranteed. The appraised value of your home for the future loan is not guaranteed. In the event a full appraisal of your home is required, the property value at that time must be acceptable for the program and loan terms requested. The interest rate for the future loan is not guaranteed. You will have to qualify for the loan requested and will be quoted interest rates in effect at the time of your next loan. For loans meeting the above requirements and which are successfully closed, your appraisal fee will be reimbursed at the closing of the loan transaction and no lender fees will be charged. “Lender fees” do not include discount points associated with your loan transaction. “Appraisal fee” includes only the fee associated with the first appraisal on your loan transaction and does not include any ancillary appraisal fees that may be charged in connection with your loan transaction (e.g., second appraisal fee, appraisal re-inspection fee, appraisal recertification fee, etc.). This program is only available to applicants who closed their previous loan with loanDepot and received a "loanDepot Lifetime Guarantee" certificate.

Future applicants must contact loanDepot directly via the website: www.loandepot.com/MyGuarantee or via telephone (877-395-7381) to qualify for the Guarantee. Applying for a loanDepot loan indirectly through a third party (e.g., LendingTree) makes the borrower ineligible for this Guarantee.

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Rate Assumptions — Rates displayed are subject to change and assumes that you are buying or refinancing an owner-occupied single family home, debt-to-income ratios of 35% or lower, asset and reserve requirements are met, and your property has a loan-to-value of 80% or less. The Annual Percentage Rate (APR) is based on the loan amount and may include up to 3 points. (Points include any origination, discount and lender fees.) On adjustable-rate loans, interest rates are subject to potential increases over the life of the loan, once the initial fixed-rate period expires. Please contact one of our Licensed Lending Officers at (888) 983-3240 for a customized rate and payment quote.