County Government Mitigates Risk with ePlus

Plagued by two significant network outages and repeated ransomware attacks, a county government turned to ePlus to protect its sensitive data, meet regulatory compliance, improve citizens’ digital experience, and safeguard its own reputation.

Business Challenge

After multiple ransomware breaches and vulnerabilities identified through an ePlus vCISO engagement, the county sought an aggressive approach to strengthen its security posture and stay ahead of the next breach.

The customer sought to implement an integrated platform and approach to IT security.

Business Outcomes

Better network reliability and reputation (after two significant outages last year, for 12 hours and 20 hours of costly downtime, reported by local media)

Enhanced public safety (with the county government now supporting emergency services) and smart government

New source of county revenue: high speed Internet allows the county to attract new business and act as a service provider to population of 255K+, partnerships with new and expanding companies resulted in $35M+ in capital investment and hundreds of new jobs

Managed Services and outsourcing freed county staff to focus on strategic initiatives