GoldMine does not look right there is a list of contacts, not the full contact record and the tabs below the record. Why is this?

Details

After logging into GoldMine the contacts are in a list, we do not see the normal view where the contact information is on the top half of the record and the GoldMine tabs are in the bottom half. Why is this?

The view seen upon logging in is something like this:

Resolution

Double click one of the Contact record entries:

The result will be viewing GoldMine records in the contact record view: