1 Suggested Answer

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Related Questions:

WASHER WILL NOT RINSE:
If your washer doesn't go through the washer rinse cycle, the most likely cause is the water valve. What happens is the water valve will stop letting cold water into the washer; therefore, once the washer gets to rinse it will either stop or not do anything during the whole rinse cycle.
This is because when you selected your water temperature, you selected warm/cold or hot/cold. The hot water came in and you didn't notice any problems. When it got to rinse, the cold water the cold water won't come in. Therefore, the washer does nothing.
To check the water valve, first cut the water off and remove the hoses off the back of the washer. Then one at a time point the hoses inside the washer tub and turn the water back on. If you don't have good water pressure, turn the water back off and remove the strainer that should be in one end of the hose. Inspect the strainer to see if it is stopped up, clean it and reinstall it. Now repeat this test. If you have good water pressure now, reinstall hose and your problem is fixed.
If you still don't have good water pressure, the problem is in your house plumbing and you need to call a plumber. If you had good water pressure the first time you performed the test, the water valve is bad and needs replacing.
TIMER
If your washer doesn't go through the washer rinse cycle the timer may be the problem. Sometimes the timer gets stuck in the middle of the cycle or won't turn at all. If the washer runs, but the timer doesn't turn, the timer is bad and needs replacing.
Do you have anti-flood hoses leading to the machine. If you do there is probably a loose tube in the back causing a small leak. When the hoses detect that water is still flowing after a certain amount of time due to the leak it shuts down and causes the machine to turn off during the rinse/spin cycle

WASHER WILL NOT RINSE:
If your washer doesn't go through the washer rinse cycle, the most likely cause is the water valve. What happens is the water valve will stop letting cold water into the washer; therefore, once the washer gets to rinse it will either stop or not do anything during the whole rinse cycle.
This is because when you selected your water temperature, you selected warm/cold or hot/cold. The hot water came in and you didn't notice any problems. When it got to rinse, the cold water the cold water won't come in. Therefore, the washer does nothing.
To check the water valve, first cut the water off and remove the hoses off the back of the washer. Then one at a time point the hoses inside the washer tub and turn the water back on. If you don't have good water pressure, turn the water back off and remove the strainer that should be in one end of the hose. Inspect the strainer to see if it is stopped up, clean it and reinstall it. Now repeat this test. If you have good water pressure now, reinstall hose and your problem is fixed.
If you still don't have good water pressure, the problem is in your house plumbing and you need to call a plumber. If you had good water pressure the first time you performed the test, the water valve is bad and needs replacing.
TIMER
If your washer doesn't go through the washer rinse cycle the timer may be the problem. Sometimes the timer gets stuck in the middle of the cycle or won't turn at all. If the washer runs, but the timer doesn't turn, the timer is bad and needs replacing.
Do you have anti-flood hoses leading to the machine. If you do there is probably a loose tube in the back causing a small leak. When the hoses detect that water is still flowing after a certain amount of time due to the leak it shuts down and causes the machine to turn off during the rinse/spin cycle

Good day,If the issue your describing occurs all the time then being brand new it's a warranty issue. It will be covered free of charge. Call your selling dealer for details on getting a free warranty service call. Sounds like either a motor problem or timer issue, but it's not your problem.

Most noises from a washing machine occur during the rinse or spin cycle. If you hear loud thumping during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary.This will solve your problem.

Sounds like the contacts in the timer has a problem. Unplug washer.
Remove the back of the washer and spray WD40 in the timer. Put towels
around and under to to collect excess runoff.
Rrotate washer dial 25 times and spray some more wd40. Rotate 25 times
again. Do a wash load. If it works put everting back together.

di you try to remove the drawer completely and check for a blockage under he dispenser itself.(sometimes te fabric softener can get kinda gunky.. if you extend the dispenser you see a little black tab in top left corner, push it down and dispenser will release, just in case you didnt know that