Comments

@Sleepy Duck
Thanks for the quick reply. I actually found the mail in question, it was indeed the mail filter.
Fittingly enough the provided password didn't work, so I changed it and now can't log in with the new one due to too many failed login attempts. I'll try again in 24 hours. ;D

@Jan Martin: I've just double-checked and confirmed you were sent the digital download option via email on January 30th. Basically, all you need to do is go to our website at www.study-japanese.net and login using your Kickstarter email address and the password sent to you. You can choose "Forgot My Password" if you can't find the email. Then you'll be able to select "Downloads" from the left side menu to access your files :)

Some digital download backers were sent Steam keys in addition to their digital download files in error. I believe we've revoked them all by this point.

So, I know I'm way late here, but I got a question.
As I've mentioned a few months ago, I selected Digital Downloads for both Hiragana battle and Katakana Wars (12$ pledge). But what I got was a Steam Key. I was told that I might have gotten that accidentially, and didn't bother with it at the time.
Now I just checked, and the Survey definitely lists "DRM-free direct download", but on the download page I only get shown two Steam Keys. So, what am I doing wrong? I have to admit I'm a bit out of this after the time but I'm reasonably certain I shouldn't be getting both, and when there's only one way to get it this is the wrong one. Did the Download option just get canceled and I missed the update?
I don't even have much of a problem with having the product on Steam, it's just weird because I chose differently. I haven't claimed the keys yet, just in case.
Any idea what's going on?

@James Witten: I've queried your Steam keys and they're both valid and not yet claimed. Just login to your Steam client and click Games from the top, then Activate a Product on Steam. Make sure you copy-paste the keys exactly as they appear :)