FAQ - Frequently Asked Questions

Getting Started FAQ's:

How do I copy content from one of my colleague's courses?

We are happy to copy content from another instructor's course for you. Please have your colleague e-mail us at onlinelearning@columbusstate.edu giving us permission to copy their content to your course. Please also provide the CRN of both courses.

How do I copy content from one of my previous courses or from a sandbox?

Instructions for how to copy content into your current course from a previous course can be found on our web site

Unfortunately, updates to CougarVIEW do not process students enrollments in real-time. There is often a 24 to 48 hour delay in processing. You do have the ability to update your CougarVIEW manually if needed. Instructions on how to update your CougarVIEW classlist please visit

This is my first time using Proctoring Services, how do I get started?

In order to set up a proctored exam, you will first have to submit an instructor proctor form. The proctor form is located in ISIS under Faculty & Advisors. Once you have submitted the form COOL will set up the exam with ProctorU and send out proctoring information to all students on your class roster. For a more information regarding proctoring services visit

CougarVIEW Integration FAQ's:

What is a CougarVIEW integration?

Many educational technology tools can be integrated with CougarVIEW to allow for seamless transition and use of the tools together. For example, may publishers such as McGraw-Hill and Macmillan have integrations with our Learning Management System (D2L Brightspace).

What educational technology tools are currently integrated with CougarVIEW?