We are an established award winning British manufacturer – for over 35 years we have been designing, manufacturing and supplying mailboxes and parcel boxes from our UK factory in South Wales.

We are truly passionate about creating innovative, yet practical, high quality mail and parcel solutions, creating a balance of aesthetics and security. Over the years we have built a strong reputation in the market as a quality British manufacturer supplying many diverse sectors in the B2B and B2C markets in the UK and worldwide and truly believe in going the extra mile for our customers. We build our business firmly on putting our customer first and operating in a safe and Continuous improvement environment.

An introduction to The Safety Letterbox Company by Managing Director Alison Orrells.

ABOUT US

We are a fully committed team, many of which have been with us for many years. The business is headed by Alison Orrells, CEO & Managing Director, who started with The Safety Letterbox Company in 1999. Alison has won many awards during her career and latterly was awarded Swansea Bay Business Woman of the Year award in 2017, many Growth and Expansion, Leadership and Innovation awards. Alison is on the Board of Swansea Bay Business Club and has supported and mentored small businesses in our area. During that time the business has been managed through one of the deepest recessions in British history, and has grown its product range, markets and international exposure to maintain security, longevity, investment and progression through a structured environment, with a trained, informed and loyal workforce who continually go the extra mile to support the Company goals and objectives.

The Company, now part of the Renz group has 2 Directors – Alison Orrells CEO & Managing Director of The Safety Letterbox Company (RENZ UK) and Armin Renz, CEO of Renz Group. Both have a strong vision for the Company and an unwavering genuine passion for the business and its staff.

The mail and parcel box teams are split between: Sales & Marketing, Accounts, Production, Research & Development, Despatch and After-sales. Within these teams, driven individuals work together to product great results – they are the backbone of our business.

We have over 150 models in our range and we supply directly to the commercial and domestic markets for multiple banks of mail and parcel boxes through to one individual box. We also offer a full bespoke facility to create a unique solution as required.

We aim to offer the ultimate service for every project requirement for any size or budget. We deliver worldwide daily, and have international agents dealing with our products in many geographical locations. We handle all international enquiries from our UK office.

OUR STORY

Our very first mailbox, Homeguard, was created and launched to the market in 1985 by The Safety Letterbox Company founder Ian Brown MBE. This product was the first mailbox solution and still remains a popular product in our range. Homeguard fits to the rear of a front door and can be fitted with a fire extinguisher which will contain and extinguish flame, protecting the home and those within it.

It was apparent to Ian that the letterflap was a vulnerable area in the home and actually the ultimate solution was to remove the opening in a door and replace it with a mailbox that could be wall mounted, recessed or freestanding externally.

Once the Homeguard was promoted to the market it was quickly followed by a comprehensive range of wall mounted, recessed and through the wall solutions, and a product range of over 150 models were developed over time, including Fire Rated mailboxes and other high specification products.

In 2008 our product Flaplock™ was created, ironically following demands from the market to produce a solution to growing problem of intimidation, arson and theft via the letterflap. We revisited the issues relating to this area and provided a simple to fit and affordable solution allowing those with an existing letterflap to simply lock it at night or when away, or to close it off and mount an external mailbox. This product is extremely popular and it is currently sold directly to the domestic market and fire, police and housing associations throughout the UK.

An important part of our business is our commitment to Research & Development. This department ensures we are continually ahead of the game, producing solutions to future problems, innovative solutions to design briefs and pushing the boundaries in mail and parcel delivery.

Our team continually think outside the box – working on producing the next innovative solution and ensuring we are providing the best products in a continuous improvement environment. Our manufacturing capabilities ensure we can turn any vision and idea into reality and we work alongside many top architects and designers to produce something new. We have pleasure in working with diverse clients; from affordable solutions through to fully bespoke international requirements, we can offer a solution for any site profile or budget.

In 2011 our founder Ian Brown was proudly awarded an MBE for services to UK manufacturing in the Queen’s Birthday Honours List. He has undoubtedly created a niche business, through many tough times, to produce a large range of products that were wholly created and manufactured in the UK to complement the growing needs of the UK market. A truly inspirational individual with great vision, skill and passion, who continues to assist us and many other businesses, as the situation arises.

An Introduction to The Safety Letterbox Company | The Safety Letterbox Company

SLB is the UK’s leading manufacturer of mail and parcel boxes. We manufacture and supply over 150 models worldwide, along with handling the Renz and MEFA collections from within the Group. We offer the Intelligent MyRENZBox parcelboxes for use in any scenario.

Our ranges include mailboxes for on, in and through the wall, freestanding, panel mounted boxes, fire rated mailboxes, Secured by Design solutions and a wide range of individual mail and parcel boxes. Mailboxes are suitable to fit any site profile and budget with total flexibility in price, finish, size and application.

CONFORMING TO INDUSTRY STANDARDS

As a reliable and responsible British employer and manufacturer we take the welfare and safety of our employees and the services we offer extremely seriously.

We are fully committed to an environment of quality, traceability, service, high standards and continuous improvement.

We offer ranges of mailboxes that conform to Secured By Design guidelines and Fire Rated ranges of products.
We are Investors in People and ISO 9001:2008 accredited.

BRITISH MANUFACTURER

We are proud of our ‘Britishness’ and how we have grown this business in the UK over the years since its creation in 1986. We understand the UK market fully, and our team have experience in dealing with a range of such diverse site profiles and budgets. We visit sites regularly and have great working relationships with so many of the UK construction industry – developers, architects, designers, housing associations, student accommodation. We are proud to offer total flexibility, a speedy turnaround if required and the commitment to deliver the best possible scenario for our customers.

We compete with imported products into the UK and Internationally and we are proud to say we have so many products to ensure we cannot be beaten on a like for like quote. We believe in British manufacturing and all it stands for, and invest continually in advances to ensure we are competitive and producing the very best value for money for our customers. Our reputation is important to us. We are happy to have visitors and encourage people to book a visit to see how our products are created from flat sheet steel and aluminium into over 150 models of mailboxes from our 15,000 sq ft factory in South Wales.

All stages of manufacture are carried out in our factory; cutting and punching, CNC sheet metal work, welding, powder coating, engraving, assembly and packing. We have a fully committed and trained team who all believe in our mission and go the extra mile to ensure we provide the very best service possible.

We are accredited with ISO 9001: 2008 which ensures we have a fully traceable and controlled manufacturing environment.

We take our responsibilities for Health And Safety of the utmost importance and are fully committed to our Corporate Social responsibilities – the environment, supporting charities and treating our workforce and supply chain fairly.

Quite simply, we take on board your requirement for the product, thoroughly understand your needs, find the best solution from our vast range of products (considering any technical, standards and specification requirements), create an AutoCad drawing for your consideration and provide you with a no-obligation quotation.

We then manufacture your product in its entirety in our UK factory HQ, and if required our CSCS carded team can install it. From initial enquiry right through to installation we can offer a full turnkey solution.

We have over 150 models in our range and we supply directly to both commercial and domestic markets for multiple banks of mail and parcel boxes through to one individual box. We also offer a full bespoke facility to create a unique solution as required.

We aim to offer the ultimate service for every project requirement for any size or budget. We deliver worldwide daily, and have international agents dealing with our products in many geographical locations. We handle all initial international enquiries from our UK offices.

REPLACEMENT SERVICE

A popular and regular request is to remove old damaged mailboxes or those poorly purchased with lack of strength and durability, and upgrade them to new products often with additional security features. We have a library of before and afters for you to look at. When we consider the new proposal, our site survey considers the elements of Secured by Design in terms of mailbox positioning on a development and the additional features that may be required. Contact us for a free no-obligation site survey.

We believe in the market having a quality product, fairly priced to minimise waste and improve the lifecycle of products in the market.