Policy

Minimum Order value – Rs. 650/- for Home Delivery up to radius of 3 KM. Beyond 3 KM, a convenience charge of Rs. 150/- will be applicable.

No minimum order value for pick up from outlets

For Customised Cakes Lead time is 72 Hrs.

Customised Cakes can be cancelled up to 12 hrs from the time of order.

Same day delivery will not be cancelled, once order is placed.

Beverages to be delivered only to 3 KM radius.

At 180degreeoven.com, we want you to be completely satisfied with your purchase and enjoy your shopping spree. We have framed our Return Policy to meet your various complaints. When you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply. Long shelf life items should be returned within 3-5 days of the delivery date. While most of the non-perishable items are returnable, they are subject to the following guidelines as per "Conditions for Return" :a) Damaged or Wrongly Shipped ItemsLong Shelf Life Products: In case of damaged or wrongly shipped items, the request for exchange should be submitted within 3-5 days of the delivery date. After return of the product as per "Conditions for Return", replacement for damaged/ wrongly shipped items will be made. Short Shelf Life Products: In case of short shelf life products like cakes and flowers refund will be entertained only if they are wrongly shipped. b) Refund for non-delivery of Items Long Shelf Life Products: In case of missed / non-delivery of long shelf life products, while the recipient is away, the order will be repeated once more after the stipulated day. In case of non-delivery of a product altogether, then the refund for the same will be made. Short Shelf Life Products: For delivery of cakes and flowers the delivery of items will be attempted only once. Being perishable in nature, there will be no refund against such items. c) Partial-Refunds : Partial Refunds will be made in case of multiple goods being ordered and one/few items amongst that list is/are not delivered. In such cases, customers get refund only against non-executed deliveries.d) Refund against cancelled orders :Refund will be made only against approved cancelled orders. Conditions for Return Product must be in good condition and not damaged as per the original invoice and specifications. If you are returning a product listed below, please check to make sure, your return meets the conditions described.

Cookies and Chocolates must be Returned within 3-5 days.

Short Shelf Life Products - May not be returned, unless damaged during transportation or wrongly delivered.