Commission on the Future Delivery of Public Services
SERVICES BUILT AROUND PEOPLE AND COMMUNITIES
A first key objective of reform should be to ensure that our public services are built around people and communities, their needs, aspirations, capacities and skills, and work to build up their autonomy and resilience.

Three devices: A connected television device to stream and watch all your favorite content with a new touch-sensitive remote control. A living room gaming device with instant access to thousands of games made by developers all around the world, and a great new controller. An always-on home assistant and hub with access to thousands of apps and services.
A connected television device.
A living room gaming device.
An always-on home assistant.

Perhaps I have fallen too far down the rabbit hole and my view is warped by my business interest — but there is a reason that I decided to take the career risk of shifting my focus to this new asset class. The reason is that I have seen this movie before with the emergence of the internet.

In the early 1990s, I was a fledgling trader who had moved to New York to make his mark on Wall Street. The internet, as I knew it, existed on a single computer at the end of the trading desk. This "internet" appeared only to be useful for something called email, which, to a trader with telephones on each ear seemed like a novelty. In hindsight, it's abundantly clear that I was too young and inexperienced (read: dumb) to understand the revolution that was happening right before my eyes.

Of course, Jamie Dimon could be correct and this trend toward acceptance might reverse. In that case, I will be the one blending his words into a smoothy and drinking it. But, if I learned anything during my formative years on Wall Street, it's that "nothing can stop an idea whose time has come."