information

ONLINE ORDERS

Our shop is a fully-functioning online store, capable of accepting credit card orders over a secure connection. Our shopping cart uses "cookies" to keep track of your order information, and will not function properly if your browser does not accept or has been configured to ignore cookies. All information is gathered using a secure connection. If you have any questions or concerns, please contact us.

DIGITAL ALBUMS

We sell digital versions of some of our releases here in the Barsuk shop, as well as at iTunes and other digital retailers. For questions about purchasing digital albums from Barsuk directly, please visit this page.

SHIPPING

We ship US orders via USPS Priority, First Class or Media Mail. Orders to all other countries are shipped via Air Mail (or International Priority Express for heavier packages), and are charged a shipping/handling fee based on weight and country of destination  please be aware that some countries charge a customs fee on incoming shipments, which you will be responsible to pay if you want your package delivered. We have no control over the amount you may be charged for customs.

REFUND POLICY

If we made things go wrong with your order, we'll make it right. That's just how we are. We're very reasonable and friendly people. Just let us know what's on your mind.

PRIVACY

Information gathered during this online transaction will be used solely to process your order; no information will be distributed or sold to anyone, for any reason. Barsuk respects your right to privacy. All of the credit card transactions take place on secure servers.