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1 Introduction Send s to various recipients is no problem, but they have one disadvantage: this s are impersonal and you can not add personalized information for every recipient. SuperMailer changes that! SuperMailer creates serial s like a word processing application, which appears to be a personal . Just write your and add some placeholders, SuperMailer replaces this placeholders with personalized information stored for every recipient. SuperMailer offers managing of addresses in one ore more recipients groups, text and attachments in one project send text or HTML s (multipart also possible), easy HTML creation with build in HTML WYSIWYG editor. send HTML mails with included pictures/files, you can also configure SuperMailer to transfer local files via FTP/HTTP to a web server, so all files can be downloaded from your website. send large numbers of attachments (standard version 5, professional version max 1024). send personalized attachments. import and export recipient data from text files with user defined field identifiers import from your windows address book (WAB, Outlook Express) or import from SQL databases. (SuperMailer DB Import Module is downloadable on our website) import Microsoft Outlook contacts import contacts from Exchange public folders import addresses from Microsoft Excel spell checking and hyperlink validation automatically newsletter recipient management (manage subscriptions and unsubscriptions) with the SuperMailer script. Fetch mails with subscriptions/unsubscriptions directly from your POP3/IMAP account and manage your list of recipients. Free script download manual add, change and delete recipients save as much data for every recipient as you like deletes duplicates from your list of all the recipients save addresses in global or local block lists to ignore these addresses use filters to select special recipients use filters to select failed deliveries to send them again Tracking function for counting clicks on links or openings of . send s via SMTP server, SMAPI-interface, Microsoft Outlook, directly to the server of recipient or using webspace/dedicated server. Of cause with detailed log function. Page 1

3 System requirements If you want to use SuperMailer your PC have to full fill this requirements. Pentium 200 or higher Operating system Windows 95/98/Me, Windows NT 4 with SP 4; Windows 2000/XP/Vista On an high amount of s operating system Windows NT 4 with SP 4; Windows 2000, Windows XP or Windows Vista is necessary Internet Explorer 5.5 or higher 64 MB RAM 4 MB free disk space, more are needed if you want to save the project files Screen resolution at least 800x600 pixels with 256 colors (recommended 1024x768 with 16 Mio. colors) With Windows 95 you will need the following updates: Windows Socket 2 Update DUN Update 1.3 Page 3

4 Quick start This chapter should help you to create a first project, import recipients, create newsletter text and send the newsletter. Projects SuperMailer works with projects. All recipients, texts, attachments and other settings are saved in one project file. To create a new project click on button. In order to open an existing project, you must click on. Add recipients to the project 1. Select left in the "Outlook" toolbar "Recipients of ". 2. Choose "Add recipient" to add a recipient to list of recipients. Alternatively you can also click in order to import a larger number of recipients from an external data source e.g. a plaintext file, Excel, Outlook, SQL databases. 3. Click, in order to select all recipients or filter recipients. SuperMailer will only send s to recipients with a checkmark. Recipients without a checkmark will never get an . Page 4

5 Create an text 1. Select left in the Outlook toolbar "Text of ". 2. Enter the subject of your . You can also insert a field that is replaced while sending the s. 3. Create now your newsletter text directly in SuperMailer or import an external HTML file by clicking on Page 5

6 4. Use the button to insert a field for personalization into text of your . This field will be replaced with recipient specific data before the will be send. 5. When you want to send a HTML please check also the in plaintext format. Click on " as plaintext" at the lower edge of the input field and enter the plaintext part of . See also in HTML format and in text format 6. Click to see how your in HTML and text format will look in recipients client. In serial mail preview any fields (placeholders) are already replaced with recipients specific data. Attachments 1. Select left in the Outlook toolbar "Attachment of ". 2. Click "Add File" to add an attachment. Page 6

7 3. Click "Personalized Attachment" (only available in Professional versions) to add a personalized attachment. A personalized attachment is a recipients specific attachment e.g. a Word file with name of recipients. Only the recipient will receive the attachment. Settings for the sending 1. Click menu Project - "Send settings". 2. Fill out on tab sender data at least senders address and sender name. 3. Select on tab " sending" the desired mode for sending your s. Often used for sending is sending over SMTP servers (outbox servers) of provider or over Microsoft Outlook (not Express!). In case of using variant "Send by SMTP server of the provider" Outbox server (SMTP server) and SMTP Authentication must be filled out correctly. You can get this data from your provider. 4. Click "OK" to save the settings. Send s 1. Click in order to send s. 2. SuperMailer will examine your data and will indicate any errors. 3. If all checked settings are correct and it exist a connection to the Internet then you can click on "Send now" to send the s. See also Recipients of s Create an Attachments Send s Send settings Page 7

8 Recipients groups SuperMailer supports various recipients groups with managing many recipients at any group. You can use the recipients groups to organize more than one newsletter in one project file. You can also create newsletter subscriptions forms so the recipient can subscribe/unsubscribe to/for more than one newsletters/recipients groups. Hints All recipients groups will have the same field structure of recipients list. You can't use differently field structures. You should use only a few of recipients groups in one project file. With many recipients groups SuperMailer will work very slow. The better way is to use more than one project file. Add, rename and remove recipients groups Right click on the list of recipients groups and select "New recipients group" to create a new recipients group. To rename a recipients group select the recipients group with left mouse button after than right click on the recipients group an select "Rename recipients group". To remove a recipients group select the recipients group with left mouse button after than right click on the recipients group an select "Remove recipients group". Warning: All recipients of recipients group will be deleted! Move one or more recipients from one recipients group to another You can move one recipient from one recipients group to another by using Drag'n Drop. If you want move more than one recipient you must select the recipients or set the check mark to the recipients and select menu Edit - Recipients groups - "Move selected recipients to another recipients group" or "Move all recipients with a check mark to an other recipients group". See also Retrieve Newsletter subscribtion / unsubscribtion with SuperMailer Page 8

9 Recipients of s Import recipients Click at "Recipients of message" on, to import addresses from various sources. Import from text file Import from windows address book (WAB) Import from Vista contacts (Windows Mail) Import from Microsoft Outlook Import from Microsoft Exchange Import from Microsoft Excel Import from OpenOffice.org Calc Import from database Import from Internet Import from FollowUpMailer Import from SMSout Import from SuperMailingList Import bounced s Text direct Import recipient data from an text block copied into a text field. Streaming This option is used for a large number of recipients, so SuperMailer don't import this data, instead it reads all addresses as stream during mail delivery. This text file must only contain addresses separated via CR/LF. Newsletter registration on your own web page We offer a special script, which is used to automatically manage your list of all recipients via subscribe or unsubscribe mails. Click on directly from your POP3/IMAP account., to fetch these registration mails for more information Newsletter subscribe and unsubscribe via script SuperMailingList Add/Edit/Delete fields Page 9

10 Click on "fields" to add, change or delete any field. hint: If you delete the field with addresses you have to tell SuperMailer which field now contains the address, so click on menu Projects - field containing . Adding recipients by hand Use button "Add recipient", " Exit recipient" and "Remove recipient" to add, change or delete recipients. Filter addresses Click on Button to filter your list of all the recipients of your ., to delete duplicates. Remove duplicates This option deletes all dublicate adresse in your recipient list, SuperMailer kept the first one and deletes the second appearance of this address. select all All recipients will be selected, same as CTRL+A. select none nothing selected Invert selection This will invert your current selection. recipient in range.. Select all recipients within range 1..n. Failed With this function you can select all recipients which failed their delivery in the last two attempts. SuperMailer only saves the results of the last two attempts. The oldest entry will be overwritten after sending s. Page 10

11 Extended filter You can filter with an special search string. For example all recipients which contain smith in field name. Search & Replace Try this function to search some recipients and replace their data. Sorting recipient list Left click on one field in the header of the recipient list to sort the list ascending or descending. SuperMailer will sort it as strings (ANSI charset). Sort by contens of columns Contains the column only numbers (integers or floating point) then hold down the Shift key an left click on the column header to sort it ascending / descending by numbers. Contains the column a date value (Format must be identical with Windows date format) then hold down the Ctrl key and left click on the column header to sort it ascending / descending by date. Contains the column a time value (Format must be identical with Windows time format) then hold down the Alt key and left click on the column header to sort it ascending / descending by time. Do you want to sort by checkmark in the first column then hold down the Ctrl And Shift key and left click on the column header to sort it ascending / descending by the checkmark. Page 11

12 Create an Change to "Text of message" to change the text of your . Please note that you often need the context menu to change HTML specific things. plaintext If you push this button your will be created as plain text, otherwise as HTML mail. You can't use pictures or other style elements in text s. save/load text This saves or loads your text as text file or html file, this depends on the current type. templates With this button you can load templates and change the style of your HTML mail. If you use this option for the first time SuperMailer tries to read your Outlook Express templates in following directory c:\program files\common files\microsoft Shared\Stationery. At the same time your SuperMailer directory will be searched. hints for templates Query functions Opens a dialog to create queries. serialmail preview Click on this button and SuperMailer shows you a preview of your . HTML mails can be shown in our internal browser or in an external browser. If you choose an external browser you can only see the first . Plain text s will be previewed in a text browser and you can browse from to . Insert field This inserts a placeholder in your text. The placeholder will be replaced with data specified in your list of recipients during the delivery. You can choose default field identifiers, text blocks, queries or default fields such as the current date. Spell checking This helps you to check your spelling. This function is only available if you have Word 2000 or 2002 installed on your pc. Link checker This function validates all hyperlinks in your mail. more info Link checker Page 12

13 table link Adds a table to your mail. This will add a hyperlink to your . Picture There you can add a picture to your , this picture can be stored local or on a web server. Hint: All files stored on your hard disk and linked to an will be sent with your . SuperMailer embeds this files into your . If you don't want to transfer your files, so you have to upload these files before sending your mails. file upload function subject This information have to be filled in. You can also place a placeholder into your subject. Right click on the subject field to delete old subject titles from your list. text Write your text in this field, using the context menu or the button "insert field" you can insert placeholders which will be replaced with correct data, while the is sent. Also use the context menu to change HTML elements, hyperlinks or tables. With this toolbar (only HTML s) you can change all font properties, add lists enumerations or lines. line breaks in HTML s To create an paragraph simply press <RETURN>, to create a line break hold <shift> and press <RETURN>. HTML and text Every mail will be send as multipart mail, except you have deactivated this setting under menu Project Send settings "Create multipart s". Multipart means every mail contains the following parts: Header Text part HTML part embedded pictures of the HTML-part Attachments This structure ensures that every recipient can read the content of your . If an Page 13

14 application doesn't support HTML it will show the text part. It is recommended that you first create the HTML part and then switch to " as plaintext" to create the text part. If you leave the text part clear, SuperMailer tries to convert your html mail to text for filling this gap. Your can generate the text part out of your HTML part by clicking on. Background image, color, Stylesheets Choose under menu item - Page / Body properties the desired options. Change the HTML source Right click in the text and choose "Source" from the context menu. Now you can change the HTML source manually. Please note: don't change anything within the <header> tag Mind the HTML rules and write correct code, if you use incorrect tags, your mail may not be shown properly or recognized as spam. External files, for example pictures or videos files is stored on a web server: necessary, example file is stored on local hard disk: file:///<directory unix-format>/filename, example file:///c:/program files/supermailer/supermailer.gif. All filename strings have to be enclosed in quotation marks ("<filename>"), especially if they contain blanks. You can only use GIF, JPG, PNG as picture file format, these are supported everywhere. Don't use bitmap file or other formats! Page 14

15 attachments To manage all attachments of an , click on attachments. Add file shows a file dialog, select the file you want to attach to this . limits: Attachments are limited to 5 files with SuperMailer Standard and maximal 1024 files with SuperMailer professional. Personalized attachments This type of attachment is only activated in SuperMailer professional. Every recipient in your list of all the recipients has personalized information, there you can save a specific filename, for example a special offer. For more Information, please read section Tips for personalized attachments. Delete file Delete the selected file from this list of attachments. This file will not be deleted from your hard disk. File properties Shows all properties of this file. Create PDF files Activate "Create PDF file and send as PDF file" to lets SuperMailer create and send the attachment as PDF file. Hints for creating PDF Files You must install Ghostscript and RedMon for creating PDF files. You can find the install instructions in the internet. You can only create PDF files from documents if the application supports the "Print To" shell command, e.g. Word and Excel supports this command. SuperMailer creates first all PDF files in a temporary directory after then it sends the files. Please make sure there is enough free space in the temporary directory available. Settings for creating PDF files Tips for personalized attachments Personalized attachments can be used to send every recipient a different file. SuperMailer can create a filename with informations stored in the recipient list for every recipient. It can also replace placeholders in word files or excel files Sending s with personalized attachments takes more time because every has to be coded separately. Normal attachments should be preferred, so don't use personalized attachments as substitute to normal attachments. Page 15

16 Properties of personalized attachments Unique name Use an unique name for every personalized attachment. This name should not be used in the list of all the recipients, for text blocks or functions. Folder with files to sent directory Select the directory which contains files which should be send. You have to fill in this information. Filename Please define the rule by which SuperMailer creates the filename of this attachment. You can only use placeholders from your list of recipients, queries or text blocks are not allowed. You can also define folder names: "Folder with files to sent directory" defined as parent directory or drive. for example [name].doc => filename will be created by string in field name and extension.doc [name]\[firstname].doc => The string in field name defines the directory and the filename will be created by string in field firstname and the extension.doc Open file in Microsoft Word and replace placeholder in whole document Activate this setting only for MS Word files (.doc) to replace placeholders in the selected file. SuperMailer opens this file and search for a placeholder, after that this placeholder will be replaced with the contents of this placeholder. hint If you send your mails via SMTP server or direct via a server owned by a recipient, then all files will be named at random if the thread number is greater than 1. If the thread number equals 1, then the information given in field "unique name" will be used as filename. Open file in Microsoft Excel and replace placeholder in whole document Activate this setting only for MS Excel files (.xls) to replace placeholders in the selected file. SuperMailer opens this file and search for a placeholder, after that this placeholder will be replaced with the contents of this placeholder. hint If you send your mails via SMTP server or direct via a server owned by a recipient, then all files will be named at random if the thread number is greater than 1. If the thread number equals 1, then the information given in field "unique name" will be used as filename. Example 1 following the list of the recipients: Page 16

17 id name 1 Miller 2 Smith Define new personalized attachment with unique name "offer". specified directory C:\TestDB The filename will be created by field id, underline, field name and extension.doc. no replacements in Word or Excel During delivery, SuperMailer will create following attachments recipient filename 1 C:\TestDB\1_Miller.doc 2 C:\TestDB\2_Smith.doc Example 2 following the list of the recipients: id name 1 Miller 2 Smith Page 17

18 Define new personalized attachment with unique name "offer". specified directory C:\TestDB File template.doc was created in MS Word and contains placeholder [Name], this file is stored in c:\testdb. This file have to be opened in MS Word before sending to replace this placeholder. delivery with 1 Thread recipient 1 2 filename offer.doc ([name] in document was replaced with Miller) offer.doc ([name] in document was replaced with Smith) delivery with more than 1 thread recipient 1 2 filename (randomized) att3f.doc ([name] in document was replaced with Miller) att3g.doc ([name] in document was replaced with Smith) Page 18

19 Text blocks Choose in menu Edit - Text blocks. This option is only available in the Professional versions. There can be an unlimited number of text defined as a text blocks. All text blocks are valid for any project because they will be stored in the registry of windows system. The text block function can only be used for fixed texts e.g. for the unsubscribe string from newsletter. Adding new text block 1. Click on "Add", to create a text block. 2. Give your new text block an unique name that is be used as a placeholder. 3. Now specify the content of the text block. For plaintext mails there can be only text. 4. Click on "OK", to store the text block. Change a text block 1. Select the text block that you want to change and click on "Edit". 2. The next steps are the same as adding a text block. Remove a text block 1. Select the text block that you want to remove and click on "Delete" See also Dynamic text blocks Page 19

20 Dynamic text blocks Choose in menu Edit - Dynamic text blocks. This option is only available in the Professional versions. You can create dynamic text blocks to use contents of SQL tables in your text directly. You must have SQL knowledge to create text blocks. You can create an unlimited number of text blocks. All text blocks are valid for any project because they will be stored in the registry of windows system. Adding new text block 1. Click on "Add", to create a text block. 2. Give your new text block an unique name that is be used as a placeholder. 3. Create the connection with the SQL database. See also: Import from database 4. Create your SQL query and test it. The SQL query must return an unique result that SuperMailer can be use in the text. 5. Click on "OK", to store the text block. Change a text block 1. Select the text block that you want to change and click on "Edit". 2. The next steps are the same as adding a text block. Remove a text block 1. Select the text block that you want to remove and click on "Remove" See also Text blocks Import from database Page 20

21 Hints to create own templates SuperMailer supports templates, those can be added with a click on button " templates" You can create your own templates. These templates including pictures and style sheets have to be saved to the following directories: c:\program files\common files\microsoft Shared\Stationery or the SuperMailer program directory. A html template is a simple html file, which can also contain placeholders (see example file: SuperMailer example.htm within the SuperMailer directory). If you want this template exchangeable, then this file must only contain a header. To allow changing an template without destroying any content, you must add <SPAN id="_athcaret"></span> before the closing <body>-tag into your html file. This tag is used by SuperMailer to append a new template. This tag is also used by Outlook Express so you can use OE templates also in SuperMailer. Page 21

22 Using query functions Select menu Project - Query functions. This option is only available in the professional version. You can specify any amount of query functions. All determined functions are for the current project. Add new function 1. Click "Add". 2. Define a unique name for your function, this name will be used as place holder. 3. Add now the required conditions. You can add unlimited conditions. If a condition isn't true SuperMailer will check the next condition (IF... THEN... ELSE, IF... THEN... ). 4. Click "OK" to save the query. Change a functions 1. Select the function that you want to change and click "Change". 2. The next steps are similar as if you would add a function. Delete a function 1. Choose the function that you want to delete and click "delete". Hint: If you send plain text s the text of a condition should only contain plain text, in HTML s the text can contain HTML code. To send multipart s and the text of condition contains HTML code you must create 2 functions. One function with HTML code and one function with plain text. Import a function With this function you can import defined queries from other SuperMailer programs. Important SuperMailer didn't verify the correctness of your query functions. Please validate your queries yourself. Using wildcards The wildcard symbol * can be used in the comparison text, but only for the comparison "equals" (=) and "not equals" (<>). You can use this symbol only at the beginning or the end of the comparison text. Examples: Page 22

23 Compare name = M*, this is full filled if the name of the field name begins with M Compare name = *m, this is full filled if the name of the field name ends with m Permitted is name = M*M! Examples For this example the following field declarations given. Name Title order code Miller Mr. 1 Smith Mrs. 2 Grey Inc. Firm 1 Meyer Mr. A suitable address in a is to be used for each person. Create functions as follow: The conditions: Page 23

24 Page 24

25 You can insert the new function [Example] now into your text over the button "Add field" and check the result e.g. in the massmail preview Result of the function for each recipient: Dear Mr. Miller, Dear Mrs. Smith, Dear Sirs, As last example a discount of 25% is to be granted to each customer, if the customer contains the 1 in the field order code. Customers those order code contains 2, are to receive 30% discount. Customers without order code do not receive a discount. Here is the solving : Page 25

26 The conditions: Page 26

27 You can insert the new function [Discount] into your text and check the result e.g. in the mass mail preview Result (inclusive address from example 1): Dear Mr. Miller, a special offer for you: a discount of 25%... Dear Mrs. Smith, a special offer for you: a discount of 30%... Dear Sirs, a special offer for you: a discount of 25%... Dear Mr. Meyer, Page 27

28 How to use the link checker To validate all hyperlinks use the link checker. This function validates only the html part of your , you have to check all links in the text part manually. To start the link checker click in menu Tools on link checker. Click on "Start link checking" to start the link checker. please note: If you use dial-up network connections, you have to be connected to your provider otherwise the validation will fail. If you use a proxy server, please configure your proxy server under menu Tools - Settings, tab proxy server/socks server. addresses or URLs which not start with won't be validated. SuperMailer uses the HTTP command called HEAD to validate a URL. If any web server doesn't support this command (rare!) you will get an error message. Read the result All error codes less than 400 are okay, that means URL is correct. Error codes between 400 and 499 means this page doesn't exists or you need a login/password to get access. Any error code greater than 499 indicate problems with this web server. A list of HTTP error codes you can find on: Page 28

29 Import recipient via drag'n drop SuperMailer has various options to import recipients via drag'n drop. import VCF files (virtual business card) If you drag a.vcf file over SuperMailer main window, following window will pop up: 1. Activate all checkboxes in front of the field identifiers you wish to import 2. Perform a double click on a field identifier to define their corresponding SuperMailer field identifier. 3. If all allocations are made, then start the transfer by clicking on "Import". Import your windows address book (WAB) You can import recipients via drag and drop directly from your windows address book. Please note: Windows stores any recipient first as.vcf file in your temp directory and then transfers data to SuperMailer. Creation and saving this.vcf files may take some time, depending how many recipients your have selected. Defining field identifiers and specify the information to import works like Import of VCF files Import complete s If you use Outlook Express, then you can transfer s directly to an directory on your hard disk via drag and drop. Select this s and drag them on SuperMailer main window. SuperMailer now scans all s and add their recipient addresses to your list of recipients. Please note: only addresses will be saved, all other informations will be ignored. Page 29

30 Import from a text file Click "Import" to open the dialog. Filename Indicate to the file names of the text file, which is to be imported. Separator between fields The fields in the text file must be provided with a clear separator. With the export from a data base you should use the indication <Tabulator> or semicolon. Select in this field the separator or indicate your own separator File contains no field definition in the first line, uses current structure Select this attitude, if the file contains no field definition in the 1. Line. Hint: You must put on the field definition in the SuperMailer before correctly, otherwise the import fails Don't delete existing recipients list, file contents will be add to existing list Activate this attitude, in order not to let the present recipients delete. Hint: All recipients in the list remain containing, however the structure must of the file must correspond to the structure in the SuperMailer, Doubles can occur, click therefore among recipients of the on "Remove duplicates", in order to remove these on the list of all the recipients Page 30

31 File contains only addresses Activate this attitude, so that the import of the recipients is accelerated. You may only activate this option however if the file really contains only addresses. If "No outside examination of the addresses" is activated then the import even more accelerates. Remove certain quotation marks Removed with the import quotation mark from the field which can be imported. Remove certain leading / Remove all prominent and/or following blanks from the field which following blank charakters can be imported.. DOS (OEM) in windows (ANSI) conversion This option may be only activated, if it concerns a file in the MS-DOS format. This is found hardly nowadays. Select the recipients group the recipients should be imported. Import to recipients group Import automatically on opening project file Activate this option to let SuperMailer import your recipients on opening the saved project file automatically. Example of the format of a text file Name; First name; Smith; Peter; The instructions name, first name and are the field identifiers. The instructions Smith, Peter and are the field content. All data are separated with the indication semicolon. Page 31

32 Import from a windows address book (WAB) Click on "Import", to open the import dialog. This feature is only available if it is installed on your system this should be so at Windows 98 and higher. At Windows Vista and newer Windows versions the WAB import is not supported any more. Use the import variant from Vista contacts. Outlook Express stores e.g. the recipient data in the windows address book. Windows address book Enter the folder and path to the windows address book. SuperMailer tries to use the standard windows address book of the user and determines this. Import fields allocation to SuperMailer fields You can import from the windows address book Name, First name, Title, address, fax number and firm. Double click on one fields to assign the SuperMailer field to WAB field. Don't delete existing recipients list Activate this and SuperMailer will only add the new recipients to the recipient list and will not delete the recipient list. Select the recipients group the recipients should be imported. Import to recipients group Import automatically on opening project file Activate this option to let SuperMailer import your recipients on opening the saved project file automatically. Page 32

33 Import from Vista contacts (Windows Mail) Click on "Import", to open the import dialog. You can only use this import variant on Windows Vista or newer operating system. On Windows Vista Windows Mail saves all contacts in the contact folder. On older Windows versions you must import from Windows address book. Windows Vista contacts folder Select the Windows Vista contacts folder. Normally SuperMailer should show the correct folder. Import fields allocation to SuperMailer fields You can import from Vista contacts book Name, First name, Title, address, fax number and firm. Double click on one fields to assign the SuperMailer field to contacts field. Don't delete existing recipients list Activate this and SuperMailer will only add the new recipients to the recipient list and will not delete the recipient list. Select the recipients group the recipients should be imported. Import to recipients group Import automatically on opening project file Activate this option to let SuperMailer import your recipients on opening the saved project file automatically. Page 33

34 Import from Microsoft Outlook Click on "import" to open the import dialog. This import is only active if Microsoft Outlook (min. 98) is installed on your system. Import from folder Select the folder which contains the contact data. Category Choose a category whose recipients should be imported. Select "not important" or leave the field blank to import all contacts. Use more than one category name Use the special char + (plus) to import recipients that must contain the specified category names. Sample: Favorites+High day imports recipients with category names Favorites and High day. Use the special char ; (semicolon) to import recipients that can contain the specified category names. Sample: Favorites;High day imports recipients with category names Favorites or High day. Fields to import and whose allocation You have the possibility to import name, first name, title, address, fax number, fax number business, company name... First you have to create corresponding field identifiers within SuperMailer. If the structure exists activate a field and perform a double click on Page 34

35 it, now you can define the corresponding SuperMailer field identifiers. For example: field name could be assigned to your SuperMailer field identifier name. don't delete existing list Activate this setting if you don't want to override your existing list of recipients, all new records will be added. Select the recipients group the recipients should be imported. Import to recipients group Import automatically on opening project file Activate this option to let SuperMailer import your recipients on opening the saved project file automatically. Page 35

36 Import from Microsoft Exchange with Microsoft Outlook Click on "Import" to open the import dialog. To use this kind of import Microsoft Outlook (2000 or higher) connected to a Microsoft Exchange server is required. Import from folder Select the directory which contains the data. Click on the combo box to import all level 1 directories. You also can import all level 1 contacts any deeper level is not available. Choose a category whose recipients should be imported. Select "not important" or leave the field blank to import all contacts. Use more than one category name Category Use the special char + (plus) to import recipients that must contain the specified category names. Sample: Favorites+High day imports recipients with category names Favorites and High day. Use the special char ; (semicolon) to import recipients that can contain the specified category names. Sample: Favorites;High day imports recipients with category names Favorites or High day. Fields to import and whose allocation You can import various informations from the Microsoft Exchange public folders. Please pay attention: Microsoft Outlook stores information, depending on the software version, in various fields so it is possible that's SuperMailer can't find all information. First you have to create corresponding field identifiers within SuperMailer. If the structure exists activate an field and perform a double click on it, now you can define the corresponding SuperMailer field identifier. For example: field name could be connected to your SuperMailer field identifier name. don't delete existing list Activate this setting if you don't want your existing list of all the recipient overwritten, all new records will be added. Select the recipients group the recipients should be imported. Import to recipients group Import automatically on opening project file Activate this option to let SuperMailer import your recipients on opening the saved project file automatically. Page 36

37 Import from Microsoft Excel Click on "Import" to open the import dialog. Filename Insert the filename of the file which should be imported. hint: You need Microsoft Excel 97 or higher installed on your system. Worksheet Contains a table more than one worksheet, then choose the correct one. Table contains no field definition in the first line, use current structure. Activate this setting if your excel file contains no structure information. hint: You have to define correct SuperMailer field identifiers, otherwise the import will fail. Don't delete existing recipient list, structure of the excel file must be compatible with current structure Activate this setting if you don't want to delete your existing list of recipients. hint: New data will only be appended, but your SuperMailer structure have to be the same like the one in your excel file. Remove certain quotation marks All quotation marks in imported strings will be deleted. Page 37

38 Remove certain All leading or following blanks in an imported string will be deleted. leading/following blank characters Select the recipients group the recipients should be imported. Import to recipients group Import automatically on opening project file Activate this option to let SuperMailer import your recipients on opening the saved project file automatically. Page 38

39 Import from OpenOffice.org Calc Click on "Import" to open the import dialog. Filename Insert the filename of the file which should be imported. hint: You need OpenOffice.org Calc 2.0 or higher installed on your system. Worksheet Contains a table more than one worksheet, then choose the correct one. Table contains no field definition in the first line, use current structure. Activate this setting if your file contains no structure information. hint: You have to define correct SuperMailer field identifiers, otherwise the import will fail. Don't delete existing recipient list, structure of the file must be compatible with current structure Activate this setting if you don't want to delete your existing list of recipients. hint: New data will only be appended, but your SuperMailer structure have to be the same like the one in your file. Remove certain quotation marks All quotation marks in imported strings will be deleted. Page 39

40 Remove certain All leading or following blanks in an imported string will be deleted. leading/following blank characters Select the recipients group the recipients should be imported. Import to recipients group Import automatically on opening project file Activate this option to let SuperMailer import your recipients on opening the saved project file automatically. Page 40

41 Import from database Click on "Import" to start the import wizard. Database connection SuperMailer needs a connection string for every database access to connect with your database server. Click on "New connection" to create an new database connection. hint: Every connection string can be modified by hand, but please, only if you know what you are doing. Button "New connection" Click this button to create a new connection or to change the selected one. Now a wizard ("Database connection properties") will pop up, please follow the instructions in this window. This wizard has its own help functions provided by Microsoft. Button "Connect" If you have insert a connection string correctly, then click on "Activate connection". After that SuperMailer creates an connection to this database. hint: If the connection fails, then please check all parameters within the connection string. List of tables This list contains all tables in the selected database, select a table to load all field definitions to define all import field identifiers. Button "Get structure" If you click this button, all existing recipients will be deleted from your list of the recipients. After that, SuperMailer imports the field Page 41

42 structure of this table. Button "SQL query" You can create your own SQL query, to perform complex table queries or to import recipients with special conditions. If you don't create your own query SuperMailer will ever use the query SELECT * FROM <table name>. Allocation to SuperMailer field Select (activate the checkbox) on all fields which should be imported. After that, perform a double click on every fieldname to define the corresponding SuperMailer field identifier. For example table field "name" could be imported to SuperMailer field identifier "name" in your list of recipients. If you start the import, SuperMailer will transfer all data to this field name. Activate this setting and SuperMailer will not delete your existing list, instead it will only append new data. don't delete existing recipients list Hint: To avoid duplicates use the function "Remove duplicates". Import to recipients group Select the recipients group the recipients should be imported. Button "Import now" Click on this button to start the import. This button is only active, if at least one field identifier is assigned to a table field and you have an active database connection. Import automatically on opening project file Activate this option to let SuperMailer import your recipients on opening the saved project file automatically. ODBC driver Various ODBC driver are already installed on your windows system, for example MS Access ODBC driver. Many drivers can be downloaded on their manufacturer homepages, other drivers will be installed automatically if you install a database client or server. A MySQL ODBC driver can be found on Example Microsoft Access Database Create a database called addresses. This database contains a table customers. The table has following structure: fieldna data type me ID auto increment name char (50) firstname char (50) char (50) Page 42

43 create database alias Open system panel and click on "data sources (ODBC)", you also can start odbcad32.exe. The following screenshot is system specific, here the german variant. Click in tab User DSN on button "Add". Now choose "MS Access driver" and click on button "finish". Page 43

44 Insert name "addresses" in field "datasource name" or insert any other alias name without spaces. Click on "Browse" to search for your database name addresses.mdb and select it. The other options are depends on your database manufacturer, because every driver or database system uses other properties. Click on "OK" to save this alias. Click on "OK", to close the wizard. Now you can define this database connection within SuperMailer. Page 44

46 Now select first the alias name as data source, here "addresses". Click on "OK" to save this connection. Activate connection Click on button "Connect" to establish a connection to your database. SuperMailer will add all database tables to the list of tables Page 46

47 If you select a table in this list, for example table customer, then the structure of this table will be scanned and shown below. Select every field which have to be imported and define an SuperMailer field identifier corresponding to this field. Click "start import" to transfer the data to SuperMailer. IMPORTANT! SuperMailer imports only tables, whose table name contains no spaces or special characters. If you try to import an table name which contains spaces or special characters, SuperMailer will abort the import. Page 47

48 Import from Internet Click "Import" to open the import dialog To import data from the internet, you have to gain direct access to an downloadable text file or an script which generates raw text. URL Insert a URL, where SuperMailer can download the data. Field separator Every field content has to be clearly separated. If you want to export data from a database, you should use <TAB> or semicolon. Choose your separator in this field or insert your own character. File contains no structure in first row Activate this setting if your data file contains no structure information. hint: You have to define SuperMailer field identifiers correctly, otherwise this import will fail. Don't delete existing recipient list Activate this setting if you don't want your existing list of all the recipients deleted. hint: New data will only be appended, but your SuperMailer structure have to be the same like the one in your data file. There can be duplicates, so click on tab recipients of message on "Remove duplicates" to delete them from your list. Page 48

49 File contains only addresses Activate this setting if your text file contains only addresses, this will speed up the import. Remove quotation marks All quotation marks in imported strings will be deleted. Remove leading/following space All leading or following blank characters in an imported string will be removed. Select the recipients group the recipients should be imported. Import to recipients group Import automatically on opening project file Activate this option to let SuperMailer import your recipients on opening the saved project file automatically. Example file structure name; firstname; Miller; Peter; The strings name, firstname and are field identifiers. Everything else is field content, all fields are separated with semicolon. Page 49

52 Retrieve Newsletter subscription / unsubscription with SuperMailer Manual subscription/ unsubscription SuperMailer can recognize on the base of subject of whether it is subscription or unsubscription of the recipients list. Therefore a certain word must be specified e.g. "subscribe" to let SuperMailer correctly detect the mailing list action. In text of the text < address> must be present. If SuperMailer does not find this text than the sender address of the is used for adding or removing from recipient list. See also Structure of an Scripts for subscription/ unsubscription With the SuperMailer Script you have automated newsletter subscription and unsubscription. In addition you merge a HTML form for the newsletter subscription and/or unsubscription on your web page and use a script. You can find more information to this script on the site Requirements for using the script Homepage with PHP 3, 4, 5, Perl 5 or ASP Its own account for the newsletter registrations and newsletter unsubscription is recommendable, though you do not fetch this message by mistake with your normal program. The Script is available also with double-opt-in procedures Hint: The functionality of changing recipients data by the Script are not supported. You must implement this functionality if necessary. See also Structure of s SuperMailingList If you cannot implement scripts... We host the script for you at the disposal, more information can be found under Configuration of SuperMailer Select on menu Project - Mailboxes and add one or more POP3/IMAP accounts or Outlook folders on which the newsletter messages will be arrive. You must specify the subjects of s to let SuperMailer recognize newsletter subscriptions and unsubscriptions. The default subjects are "SUBSCRIBE" and "UNSUBSCRIBE". If you use our newsletter scripts this subjects should not be changed. Page 52

53 Hint Enter several subjects separated with semicolon (;). In Microsoft Outlook you should save all Subscribe/Unsubscribe mails in an own folder, e.g. with a Outlook mail rule otherwise SuperMailer will check all the mails in the folder and will add all unknown mails as subscribe mails. On base of subject of SuperMailer recognizes that the s contains a newsletter subscription and/or newsletter unsubscription. All other s where ignored by SuperMailer and are not deleted from mailbox. Block list In the block list you can specify addresses to which no newsletter should be send anymore. See also Global and local block list Check for new subscriptions and unsubscriptions Click "Recipients of message" and after than on "Check subscribers " in order to connect to your mailbox(es). SuperMailer will fetch all messages with defined subject from the mailbox and will add, remove or change the recipients. Page 53

54 Options Leave received messages on server If this option is activated SuperMailer will not delete the fetched up from your mailbox. It is nor recommended to activate this option. In Microsoft Outlook SuperMailer can't delete the mails they will be moved to folder "Deleted Objects". Show undefined s Indicates the s to you which could not assign by SuperMailer automatically. They can add and/or delete (only the address) manually to the list of all the recipients.. Create protocol file This makes the production for a log file possible in the text format. You must indicate a file name before fetching up the s. Show results Shows the numbers of subscription and unsubscription in a list at the end of the fetch up. This can be stored as text file. Print subscription Prints the subscription to the defined printer. Page 54

55 Update data in a SQL database Activate this settings and click on "SQL database" to the define the database connection and SQL queries. In SQL queries you must use the same placeholders as defined in SuperMailer recipients list. By using the "edit" feature of the script you must use the placeholder [New ] to save the new address. Sample: On the website a HTML form with fields firstname, lastname, title and will be used. A sample database was create in Microsoft Access with a table with name mytable. SQL query to add a new recipient to database: INSERT INTO mytable (lastname, firstname, title, ) VALUES ('[lastname]', '[firstname]', '[title]', '[ ]' ) SQL query to remove a recipient from database: DELETE FROM mytable WHERE ='[ ]' SQL query to edit/change customers data can be: UPDATE mytable SET ='[New ]' WHERE ='[ ]' Move to local block list The address will be added automatically to the local black list (only valid for the current project). Even if a renewed registration with this address takes place, SuperMailer will send no to the recipient. See also Global and locale block list Move to global block list The address will be added automatically to the global block list (valid for all projects). Even if a renewed registration with this address takes place, SuperMailer will send no to the recipient. See also Global and locale block list Log file for error detection Activate this setting only if you have communication problems between SuperMailer and your inbox server. Is this settings activated then SuperMailer will write a file pop3.log for POP3 inbox servers or imap.log for IMAP servers to the temporary folder. Please delete the log file after analyzing it. In the log file you can see the username and password in plain text. Page 55

56 Undefined s s, which cannot be processed by SuperMailer automatically, can be worked on manually. You can add only the address to the list of all the recipient and/or delete the address. You have to add further data manually to the recipient list by changing the recipient. Click "Add to recipients list". If you click a twice on a becomes a "normal" s. This will remain in the mailbox Choose "remove from recipients list", in order to instruct SuperMailer to look for the sender address in the recipient list and to let the recipient be removed from the list. Click "Remove ", in order to let the be deleted without further actions. Note the fact that this function is only available, if the option "Keep messages on the server" not activated. Hint If option "Keep messages on the server" is activated, then no enamels are deleted from the server. If this option should be deactivated, then SuperMailer will delete the from the mailbox, which were assigned manually by the functions "Add to recipient list" and "Remove from recipient list" Subjects of s for detecting newsletter subscription and unsubscriptions All messages will be send by to a mailbox. SuperMailer will fetch the mails in this mailbox and detects with help of the subject of the recipient should be added, changed or removed from the recipient list. Each must contain the text < address> and other field values separated by a line break. Hint: All fields must be specified as name of the field in recipients list followed by a value, e.g. Name: Meter. Example of an to subscribe to the newsletter From: T: Subject: SUBSCRIBE Example of an to subscribe to the newsletter with the field Name: From: To: Subject: SUBSCRIBE Name: Meyer Example of an to unsubscribe from the newsletter Page 56

57 From: An: Subject: UNSUBSCRIBE Example of an to change the recipient From: To: Subject: EDIT Example of an to change the recipient and changing the address From: To: Subject: EDIT New Hint: " " is the actual address. "New " has to be the new address. Example of an to change the recipient and changing the name From: To: Subject: EDIT Name: Max Meyer Hint: The field Name must be present in the SuperMailer list of all the recipients. Contents of the field Name of the recipient are overwritten with new contents, also then if the field Name is empty afterwards Page 57

58 SuperMailingList SuperMailingList allows management of newsletter recipients online with a MySQL database and PHP scripts in mailing lists. The difference to SuperMailer newsletter scripts are the live management of recipients and sending confirmations at subscription or unsubscription of mailing list. More information to SuperMailingList you can find in internet at For importing recipients from SuperMailingList open the Import dialog in SuperMailer and select "from SuperMailingList". Specify the HTTP URL auf export script and username and password. The name of script is ever supermailer_import.php, e.g. 1. Select mailing list from which recipients should be imported. 2. If there are groups created you can assign SuperMailingList groups to SuperMailer groups. For assigning groups you must set checkmark and select SuperMailer group. When there are no groups selected than all recipients will be imported to current selected SuperMailer recipients group. 3. Select "Import all fields, current recipients list will be deleted" to let SuperMailer import all fields with all information. In this case SuperMailer recipients list will be deleted completely. Select variant "Import special fields only" and click on "Field assignment" to assign SuperMailingList fields to defined SuperMailer fields to keep your current recipients list. Recommendation for using SuperMailer and SuperMailingList together Page 58

59 Name all mailing lists without special chars and blanks. Don't use groups in SuperMailingList. In SuperMailer create recipients groups with same name of mailing lists in SuperMailingList. You should use the same name because of simpler usage of unsubscription link. Select in SuperMailer the correct recipients group and import the recipients from same named SuperMailingList mailing list. Unsubscribe link Use the unsubscribe link showed in SuperMailingList Website - Subscription/Unsubscription forms. In SuperMailer copy the unsubscription link (HTML- and plaint text variant) in the fields you can find on menu Project - Unsubscribe link. Modify the script parameter ML=X to ML=[Recipients_group] in unsubscribe link to let SuperMailer use the correct recipients group name in unsubscribe link. Sample: showed unsubscribe link in SuperMailingList for mailing list Demo_Mailing_List Demo_Mailing_List&F=1&Action=unsubscribe&IsHTMLForm=0& =[ ] After modifying the link [Recipients_group]&F=1&Action=unsubscribe&IsHTMLForm=0& =[ ] Insert placeholder [UnsubscribeLink] to your newsletter text (HTML and plaintext variant). SuperMailer will send the correct unsubscribe link to your recipients and they can be unsubscribe from mailing list. See also Retrieve Newsletter subscription / unsubscription with SuperMailer Page 59

60 Global and local block lists Your global or local block list contains all addresses, which should be ignored for your mailings and this addresses will not be accepted for a newsletter registration. The global block list is used for all SuperMailer projects while the local block list is only used for your active project. Open your global block list via the menu item Tools. if its open you can add, change and delete addresses, furthermore you can import addresses from an text file. The menu item Tools - local block list opens the local block list. This dialog is normally used to setup your POP3/IMAP accounts to fetch register/sign off newsletter mails. Add recipient to block list You can configure SuperMailer to automatically add an address to your global or local block list, by receiving an unsubscribe newsletter mail. Alternatively you can add an address by selecting a recipient in the list of all the recipients, open the context menu and choose "Add to global block list". Saving your block list A local block list will be saved with your project file. The global block list is stored in the following directory: <your profile>\application data\supermailer. If you click on "Save Program options" in the menu Files, your block list will be saved also. Page 60

61 Send settings Click in the menu project on "Send settings". The settings in this dialog are valid only for current opened project. Tab addresses Sender address Specify the address which should appear as sender of the message. Hint: Many Providers examines the address and permit only message sending if the address were assigned correctly. If you send s by MS Outlook this option is ignored, Outlook will use the default Outlook account settings. Displayed sender name Type in your real name in this field. This name is shown as real name when the arrives by the recipient. If you send s by MS Outlook this option is ignored, Outlook will use the default Outlook account settings. Replies are sent to address (Reply to) Specify a valid address to which the answer is to be sent if the recipient answers to this . Hint: Not all programs support the Reply-To function. Send a visible Copy (Cc:) of each to this address(es) Specify a valid address or more than one address separated by a comma to which a visible copy of the should be send. This option can be used to inform an other person of sending. It is not recommend to use this option because the Cc recipient is visible to the recipient of . Hint: This option will be ignored if you send s by SMAPI or directly to the server of recipient. Send a blind copy of each Specify a valid address or more than one address to this separated by a comma to which a blind copy (not visible to the address(es) recipient) of the should be send. This option can be used to inform an other person of sending. Hint: This option will be ignored if you send s by SMAPI or directly to the server of recipient. Creation of recipient Enter a text or insert place holders for creating the visible recipient name (only by sending via name. This recipient name is be shown in the recipients SMTP server) program. Page 61

62 Create multipart s Activate this option so SuperMailer will create multipart s. SuperMailer sends a HTML part and a plaintext part to each recipient. Additional information can be found under Create an . It is recommended to use these option on HTML s. Tab sending Send by SMAPI Interface Use this option in order to let the messages send over the SMAPI interface (simple mail API). It must be installed an appropriate SMAPI able application on your PC and setup correctly, e.g. Microsoft Outlook, Microsoft Outlook express or Lotus Notes. A further configuration for the sending is not necessary. Hint: The sending of messages can take more time than sending by SMTP server, directly to the server of recipient or by using the own webspace/server. You can only send plaintext s. Send by Microsoft Outlook (98 or newer) Use this option in order to let the messages send with help of Microsoft Outlook. Microsoft Outlook (not Express!) must be installed on your PC and accessible by SuperMailer. Hint: The sending of messages can take more time than sending by SMTP server, directly to the server of recipient or by using the own webspace/server. The sender address will Outlook set automatically to the default account. Activate the option "Send s on behalf of another exchange user" to send the s with another address or with the given exchange username. You can specify a date and time on which the s should be send out. This option can only be used with MS Outlook and MS Exchange server or with MS Outlook 2007 or newer. Send directly to the server of recipient This variant permits the sending of the s directly to the server of the recipient. SuperMailer provides all functions of a SMTP server. This means SuperMailer does necessary DNS lookups to determine the responsible MX (Mail Exchange) server of the recipient domain and sends the directly to this server. Hint: The sending takes more time than the sending by SMTP server, since the DNS Page 62

63 lookup takes some time. To accelerate this SuperMailer creates a DNS Cache with the last 1000 resolved domains and associated MX entries. It can be that errors "Relaying denied" or "sorry, that domain isn't in my cunning OF allowed rcpt hosts" are displayed. The cannot be sent then. It is recommended to send the failed s by the SMTP server of the provider. Pay attention to the correct configuration of your Firewall, at least Port 25 and Port 53 must be accessible. Deactivate antivirus software before the sending, the antivirus software or the PC can be crash if you send mass s. Send by SMTP server of provider Select this setting in order to send the s with help of a SMTP server. Pay attention to the correct configuration of your Firewall, at least Port 25 and Port 53 have to be accessible. Deactivate antivirus software before the sending, the antivirus software or the PC can be crash if you send mass s. Timeout The time indicates how long SuperMailer should wait before sending of the current is to be canceled. The number of threads (simultaneous transfer channels) indicates how much s SuperMailer should send at the same time. The minimum amount is 1 thread, the maximum 10 threads and the default value 3 threads. Hint: If there problems with the transfer then you have to reduce the number of threads. With sending the s by BCC (only Professional Unlimited BCC Version) the Thread number does not play a role. Determine the optimal number of threads Number of threads To determine the optimal thread number you must send the to your own account (test ). Thereafter retrieve the and check the size of . To get the optimal number of threads you divide your upload rate in Kbytes by the size of the . Example DSL with 128 KBit Upload and a size of 2 KByte As a result of the conversion Kbits in Kbytes you get a maximum upload rate of 16 Kbytes per second. Divided by 2 Kbytes (size of the ) the optimal number of threads is 8. The value of 8 is a theoretical optimum, you may stop all other internet activities during sending and the SMTP server must ever have the same speed. Outbox server (SMTP) Indicate the address of the SMTP server, this can be a IP address or the name of the SMTP of server, a e.g. mail.gmx.de. A List of often used SMTP servers can be found here. Port Define the Port on which SuperMailer should communicate with the SMTP server. This is normally Port 25, this setting should not be changed. Page 63

64 Server requires secure connection (SSL/StartTLS) This option should only be activated if the server this supports! Activate this setting to use a secure connection to the SMTP server. Authentification at SMTP server necessarily Activate this setting to use SMTP authentification. Enter the username and password correctly. Hint: Username and password are stored encoded in the project file. Button "Authentification at POP3 Server" This setting is mostly not necessary. Authentification at POP3 Server before sending necessary You must activate this option and enter the authentification data for your POP3 account. This option is only necessary if your provider requires an authentication at the POP3 server before sending. The most providers uses SMTP authentification. Inbox server (POP3) Enter the address of your POP3 server, this can be an IP address or a server name. A List of often used pop3 servers can be found here. Port Enter the port with which SuperMailer should communicate with the POP3 server. This is normally port 110, this setting should not be changed. Username and password Enter username and password for your POP3 mailbox. Hint: Username and password are stored encoded within the project file. Button "Test sending" Click on this button to send an to test sending. With this function you can simply find errors in authentification data. The test will be send to the address specified on tab addresses. Button "More outbox servers" Click on this button to add one or more outbox servers (SMTP servers). You can also specify a limit for each outbox server (e.g s for the first server and the next 250 s over the second server). Use outbox server several times Page 64

65 This option is only usable when there are not servers with "unlimited" count is defined. Activate this option to let SuperMailer use the defined outbox servers more than one times when count of s are greater than the defined limits of servers. Optionally you can activate "Random usage" to let SuperMailer use the defined servers randomly. Use own web space/dedicated server to send s This can be used to send s by using web space or a dedicated server. The web space/server must provide PHP4/5 support. This send options can't be used in the Standard Version or in the trial version. More information Tab Extended On tab extended you can setup the delivery. Most settings are only important if the s are send over a SMTP server of your provider. Always return receipt Activate this setting so that every recipient send a notice of receipt as soon as the message was read. Hint: Not all providers and/or application supports this function. Send blind copy of each to my sender address Use this setting in order to receive a copy from each sent . The recipient of the won't see that you have received a copy. Hint: If you send e.g s, then you will receive s! Use ESMTP Activate this setting only if your provider and/or server requires this. This is an outdated authentication standard for SMTP servers and is only rarely used. Save error codes and error text to recipient list Activate this option and select two field names in your list of recipients. SuperMailer will save the error code and error text in this fields while sending the s. Save date of last sending to recipient list Activate this option and select a field name in your list of recipients. SuperMailer will save the date of sending in this field while sending the s. Tab BCC sending This settings are only available to customers of the Professional Unlimited BCC version. By sending per BCC (blind carbon copy) an can be sent to several recipients at the same Page 65

66 time. You can use this function only if you are using the sending options "by Microsoft Outlook", "by SMTP server of provider" or "use own webspace/dedicated server". Your provider must support the sending of BCC s. While using this function no fields for personalization of message can be used. maximally number of blind copies should be sent at once Specify the number of recipients ( addresses) to which a blind copy are to be sent at the same time. A larger number of recipients are resulting in a faster sending. Hint: Not every provider supports the transfer by BCC and/or the number of BCC recipients is limited. Request your provider if you have problems while sending s as BCC messages. Which address should be used in the "To" field? An must own a sender and a recipient. Both addresses are visible to the recipient of an . The blind copies recipients are invisible for the recipient of the blind copy. Define the address which will be visible in the "To" field of the and so to each recipient. Tab Limits Pause between each Specify a time value to let SuperMailer make an break between each that should be send. Activate break of message sending Limit bandwidth usage while sending s With this option you can stop the sending for a certain time. You can use this function to let SuperMailer wait if your provider limits sending e.g. within 5 minutes only 500 mails. Activate this options and specify a value in Kbit/s to limit the bandwidth usage while sending s. You can click on button "Hint" to get informations for calculating Byte to Bit values. Reduction of bandwidth usage will result in a slower sending process. Use this option when your outbox server does only accept a defined count of s in a time interval e.g s in 30 minutes. Limit to send s Specify the s that SuperMailer can send in the defined interval. Is sending quicker than SuperMailer will wait for remaining time. Tab Header of This function can only be used in professional versions. You can add own header fields to your e.g. customer numbers. The header fields are not applicable with sending options "SMAPI" and "Microsoft Outlook". If you specify your Page 66

69 Send your s If all recipients are defined, your created and all files attached you can send your s. Check in menu Project - Send settings the settings for the addresses, your Real name and the Message sending options. Click on button "Send messages now" or select on menu Project "Send messages now" to start the sending. SuperMailer will now check all your settings, is one setting not correct the button "Send now" will be grayed and you will found errors in the list "Conclusion and error checking". Hint: To see all errors you can maximize the window. Errors and solvings Error Solving Check the text ( as HTML and as plaintext) for correct writing of fieldnames. All values in angularly brackets [] are fields in SuperMailer. If you have used text in brackets then change it to round brackets () or comment out the brackets with a backslash \. Sample: [value] can be changed to \[value\], if SuperMailer sends the message it will be changed back to [value]. The field "X" does not exist. Should you use pictures with e.g. [1] in the filename then rename the picture on your hard disk and remove the [1]. In SuperMailer right click on the picture, select Picture properties and change the filename. JavaScript often contains values in angularly brackets, remove the JavaScript block completely. JavaScript will not executed in the program or the program is'nt show the . You didn't select any recipient! Click in the left SuperMailer "Outlook" bar on "Recipient of message" and set one (or more) checkmarks to the recipients. You have not entered a subject for the . Click in the left SuperMailer "Outlook" bar on "Text of message" and enter the subject of message. Your contains no text. Click in the left SuperMailer "Outlook" bar on "Test of message" and type in a text of message for the HTML and plaintext part. The attachment X was not found. One ore more attachments exists (anymore) or SuperMailer hasn't enough access rights to read the file. Change the rights for the file or copy the file to another folder so SuperMailer can access the file. %s contains an UNC name, this is'nt supported yet. Please Files on network shares without a drive letter can't be used. Assign a driver letter or copy the file to the local computer. After then right click on the picture and change the location to the new drive or Page 69

70 use only drive letters e.g. Z:\pic.gif. Personalized attachments are not usable by sending per BBC folder. Personalized attachments can't be used by sending s with the BCC option. Open menu Project - Send settings and remove the checkmark at the BCC option. The sending per BCC is only possible if the is send by SMTP server of provider, by Microsoft Outlook or with help of your webspace/dedicated server Open menu Project - Send settings and select the correct send option. Is the correct and the button "send now" is click able, then you should send a test . Click on button "Test " to send a test to the entered address. SuperMailer ever sends the with recipient data of the first recipient only the address will be replaced to the entered one. It is recommended to send a test ! Is the test correct then you can click on "Send now" to send the s to all recipients of you recipient list with a checkmark. Hints: If you have files attached to your , then they will be encoded with the first . Depending on file size it may take some time. The attachments will be encoded only once a time, every other will use this encoded content. SuperMailer will send one after another, so this takes depending on your internet connection some time. The most SMTP servers validates an address before sending them to the target server, so if this address isn't correct it will not accepted by the server. Every not accepted will be marked as "failed". You can try again later to send them by clicking on "select recipients" -> "Select failings". SuperMailer shows a progress bar during his work and shows an ETF. After finishing the mail sending you can save a text or HTML report to a file. Page 70

71 Use file upload The build in upload function can be used to upload local files to the internet before sending the s. This feature is only for HTML s, attachments won't be uploaded. If you don't use this feature all local files included in your HTML will be send with the , so your grows bigger. On the other hand your recipient can read your without an internet connection. Upload settings You can change this settings by clinking on menu item Projects - File upload, these settings are only valid for the current project. Upload local pictures before sending Activate this setting and your pictures will be uploaded to the internet before your mails are send. Domain incl. directory Please insert a complete URL containing: (http://int.supermailer. These information de/bilder/) helps SuperMailer to convert local path to web addresses. hint: If your input isn't correct your recipient won't see any pictures. Please test this function with an test . You can upload your files via FTP or via a HTTP upload script. It is recommended that you use Page 71

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