http://aja.pubs.asha.org/article.aspx?articleid=2426602The Process of Developing an Internet-Based Support System for Audiologists and First-Time Hearing Aid ClientsBackground In audiologic practice, complementary information sources and access to the clinician between appointments improve information retention and facilitate adjustment behaviors. An Internet-based support system is a novel way to support information sharing and clinician access. Purpose This research forum article describes the process of developing an Internet-based ...2015-09-01T00:00:00Research ForumK. Jonas Brännström

Research Forum | September 01, 2015

The Process of Developing an Internet-Based Support System for Audiologists and First-Time Hearing Aid Clients

BackgroundIn audiologic practice, complementary information sources and access to the clinician between appointments improve information retention and facilitate adjustment behaviors. An Internet-based support system is a novel way to support information sharing and clinician access.

PurposeThis research forum article describes the process of developing an Internet-based support system for audiologists and their first-time hearing aid clients.

MethodThe iterative development process, including revisions by 4 research audiologists and 4 clinical audiologists, is described. The final system is exemplified.

ConclusionAn Internet-based support system was successfully developed for audiologic practice.

Acknowledgments

This study was funded by a program grant from the Swedish Council for Wealth, Working Life and Welfare (FORTE, 2009-0055) awarded to Gerhard Andersson. The authors are indebted to Marie Edén, Charlott Eklöf-Bäckstrand, Emma Falk, Pernille Holck, Mahnaz Hossainpour-Rudqvist, and Gunilla Wänström for their contribution to the support system development and pilot testing. Reports of the study were presented at the World Congress of Audiology May 3–7, 2014, in Brisbane, Australia, and at the First International Meeting on Internet and Audiology October 3–4, 2014, in Linköping, Sweden.

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