Exchanges and Returns

Call Within 15 days of receipt of your shipment, to acquire a return authorization number for an Exchange and or Return, or you may email us at info@formalwear-outlet.net. This number must be written on the outside of your return package in order to be received at our warehouse.

Exchange Orders are shipped at no addtional cost to the Customer only if original item has been received back to us here at Formalwear-Outlet. Exchange Merchandise will be put on hold until Original items have been received by our Warehouse.

All returns for Credit or Refund are subject to a restocking fee of 15%

All Undeliverable, Refused, & Return to Sender Packages will be subjected to a 15% up restocking fee plus pay all return shipping charges from the carrier.

Garments must be returned within 15 days of the original shipment, in new condition; unworn, unaltered with the original tags in place, and in the original packaging.

Clearence Items are non Refundable "All Sales Final".

Returns received after 15 days are subject to a 20% restocking fee.

Orders cancelled after 5 business days (ITEMS ORDERED, NOT RECEIVED) will incur a 15% handling charge.