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Are you referring to:
- Items ordered from and sold by Amazon
- Items ordered from Amazon but sold by someone else
- Items ordered from someone else, sold by someone else but processed by Amazon
- Prime Now items

?

The situation you describe sounds like it was one order that was a mix of the first two, or possibly those and the fourth.

If Amazon gets a package to the delivery company (UPS, Fedex, or USPS) and then that delivery service drops the ball, what could Amazon have done differently? The one time I had an issue is because UPS sat on the package an extra two days for no apparent reason. I have a difficult time saying Amazon failed.

“No persons are more frequently wrong, than those who will not admit they are wrong.”
-- François de La Rochefoucauld

Are you referring to:
- Items ordered from and sold by Amazon
- Items ordered from Amazon but sold by someone else
- Items ordered from someone else, sold by someone else but processed by Amazon
- Prime Now items

?

The situation you describe sounds like it was one order that was a mix of the first two, or possibly those and the fourth.

I am not a Prime member currently. My problem was a mix of 1 and 2, with two of the nine not delivered being potential Prime Now. Amazon never said what the problem was. It's like the person processing the balance of the order marked it as shipped--with a fake UPS shipping number--and never picked the items (or stole them). I got three notifications from sellers asking how I liked my new item, so the order was processed to the point to trigger secondary emails.

In tha 360. [url=Zee Maps Now requires a subscription/payment to work]MRF User Map[/url]

I've been very happy as a whole. Seems like they've been getting faster lately. I ordered some tenor sax reeds last night and they arrived at my door the morning! I suppose it depends on what it is and where you are, but that kinda shocked me.

We've had some urban issues, and it's been frustrating, but most of the most important goodies have arrived by when they were needed. The frustration is when they change it up after you order and your hopes are dashed. I just try not to get too upset, since there's not much I can do at that point.
==

We ordered a remarkable number of things from Amazon in the fall. We had a problem with a single item that came late. And I was able to contact them and get a month's extension on my Prime membership.

Last week they sent me an email that a delivery date was changed to later and I rejoiced that I'd be able to get another free month but the darn thing showed up on time according to the original order.

1) At least 80% of our orders come in 1-2 days via Prime. Some have come a day earlier than promised (including Sunday deliveries).

2) However, what's changed is that we are experiencing some orders that do not come on the promised delivery date. I can think of four such orders since Nov 1, and we are now at the point where Prime is just not 95% certain to come in the time window listed.

3) And we are seeing something far worse - we select Amazon Prime as the screening search requirement, see Amazon Prime at the order stage, THEN get told that Amazon will have to get back to us on when the product will ship. I did that twice the first week of Dec, ended up canceling the orders as the '2 day Prime' delivery promise became '5 business days'. I've seen this at least a half-dozen times in Dec, I just assumed it was the holiday rush. If it keeps up in 2018, I will definitely be complaining that my Amazon Prime membership is not what it used to be.