PRESCRIPTIONS YOU CAN STILL COLLECT PRESCRIPTIONS DURING OPENING HOURS DUE TO HIGH DEMAND CAN YOU PLEASE ALLOW 5 WORKING DAYS BEFORE COLLECTING YOUR MEDICATION, DUE TO THE HIGH VOLUME OF CALLS PLEASE DO NOT RING THE SURGERY TO CHECK IF YOUR MEDICATION IS READY FOR COLLECTION. IF YOU ARE SELF-ISOLATING AND HAVING DIFFICULTY ARRANGING COLLECTION PLEASE LET US KNOW

In the light of the coronavirus all GP appointments will receive a telephone consultation; please keep your phone clear around the time of your appointment, due to the volume of calls at present, your telephone consultation with the may not be at the exact time. HCA and Nurse appointments will remain face to face appointments, and patients can still collect their prescriptions. Many thanks for your co-operation Springbank Health

Opening Times

The main reception at Green Hammerton is open each weekday between 08:00 and 18:00. Tockwith branch surgery reception is open during surgery times shown below.

Green Hammerton General Surgery Times

Surgeries run at various times throughout the day from 08:00 to 18:00.

We also offer an extended hours surgery from 18:30 to 20:00 one evening a week at the Green Hammerton surgery. Please ask at reception for more details.

We also offer early morning appointments from 7.30am on a Friday. These alternate between Green Hammerton and Tockwith.

Tockwith General Surgery Times

Morning

Afternoon

Monday

08:30 - 12:00

14:30 - 18:00

Tuesday

08:30 - 12:00

14:30 - 18:00

Wednesday

08:30 - 12:00

14:00 - 18:00

Thursday

08:30 - 12:00

closed

Friday

08:30 - 12:00

14:30 - 18:00

Weekend

closed

closed

These opening times may vary from time to time.

Please note that surgery times may vary slightly depending on circumstances. Surgeries are not held on Saturday mornings or public holidays. Occasionally all GP surgeries in the district close for staff training and education. On these afternoons emergency cover is provided by the local NHS Area Team, and you may telephone the out-of-ours service on 111.

When We Are Closed

If you need to contact a doctor outside of normal surgery hours you should dial 111. Calls to this number are free from landlines and mobiles. You will then be directed to the most appropriate service.

If you need to contact a doctor between 18:00 – 18:30 you should dial 0330 1230938.

Local Walk in Centre

The nearest NHS walk in centre is located in the centre of York. The address is:

How to Obtain Medications in an Emergency

In normal surgery hours, please contact the surgery. Out of hours, please contact the OOH doctor’s service, the on-call pharmacist, or local NHS walk-in centre. When away from home, a local GP practice will be able to help. Pharmacists are able to dispense some medications without a prescription, but will need your GP practice details.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.