DStv switches off its mobile TV service

MultiChoice has announced that it is ending its support for DStv Mobile service.

The TV operator company said in a letter to customers that the service will end on 31 October 2018.

DStv Mobile service was launched in 2010 as a DVB-H technology, which was fresh and new at a time.

The company said it’s not feasible to continue to maintain a separate land-based, dedicated network for this service alone, when an even better service can be offered to our customers on DStv Now via the internet and WiFi.

“While the DStv Mobile service will stop completely on 31 October 2018, we’re starting to switch off some of our transmitters already. As this might impact the reception of some of our customers, we are no longer billing for our DStv Mobile service from 1 September 2018,” the company said.

“We’ll also cancel any Decoder Insurance against DStv Mobile devices.”

The company said it has recycling bins available at its branches in Randburg, Durban and Cape Town where customers can drop off their mobile device to recycle. “You can also drop it off at any of our DStv agencies or recycle it through your local recycling centre,” said the company.