Contact the Insolvency Service

Insolvency enquiry line

For information about the insolvency process contact the Insolvency Enquiry Line during office hours (9am to 5pm Monday to Friday). Emails sent outside of these times won’t be received until the next working day.

We can give you general information about: insolvency, what official receivers do and where you can go to get the information or advice you need.

We can’t give you: legal or financial advice, information on specific insolvency cases, information or advice on matters directly relating to other government departments.

Redundancy payments

Contact the redundancy payments enquiry line during office hours (9am to 5pm Monday to Friday) for information about redundancy and about what redundancy payments offices do. Emails sent outside of these times won’t be received until the next working day.

We can also give you general information regarding outstanding redundancy or loss of notice claims you’ve submitted to us.

Paper claim forms or claim related documentation should be mailed to the address listed above. Make sure you include your name and your National Insurance Number or Claim Reference Number.

Head office address

4 Abbey Orchard Street
LondonSW1P 2HT

Telephone:
020 7637 1110

Investigations and Enforcement Services

Investigations and Enforcement Services carries out a range of activities aimed at supporting fair and open markets and, where necessary, taking steps to safeguard those markets from companies and individuals whose conduct is not conducive to the public interest. We undertake enforcement activities under the powers available in the Insolvency Acts 1986 and 2000, the Companies Acts 1985 and 2006 and the Company Directors Disqualification Act 1986.