Customer Experiences

OCS has been providing Project Management Consultancy since 1984. The following is a sample:

UK Mutual Assurer

Introduced revised project governance methods to support IT department through major business change programme

Team Managers for the provisioning of a variety of work packages involving online platform, payments and reconciliation, maturities and policy valuations, legacy systems migration and upgrades.

Global Insurance Software House

Introduction of PRINCE2® project management and Agile software development methodologies into the engineering department

Introduction of PRINCE2® project management methodology into the UK professional services team

Provision of multiple project managers and work package team managers over a two year transition programme.

International Oil Company

Provision of project and team managers for a strategic Retail Business platform programme

Provision of project manager for a revised Sales & Marketing platform that covered 13 European countries and 3 business units.

UK High Street Retailer

Project Manager and Team Managers for the provisioning of an Intranet platform within the UK retail estate

Provision of work package team managers and quality assurers for local and corporate communications enablement, including manpower planning

Provision of an interim Programme Manager for business change programme focusing on logistical workflow, particularly in relation to goods and stock management.

International Domestic Insurer

Provided the knowledge and experience to facilitate the introduction of Rapid Application Development techniques into software engineering teams

Introduced new work package governance methods to support RAD

Developed and delivered customer specific training courses and coaching for project and team managers

Provided technical and business representatives to facilitate client uptake of new methods.

Leading UK Specialist Information Provider

Provided Project Manager for Customer Engagement programme, which included establishing business case, project governance and controls

Work packages for purchase and implementation of preferred CRM package as well as the development of customised modules for the selected CRM package were undertaken by OCS Team Managers using OCS' software engineering project teams.

High Street Bookmaker

Project Management and work package management for delivering an internet based Financial Reporting application

Work packages adopted an Agile approach within the PRINCE2® project structure

Use of prototype delivered via outsourced OCS project teams deployed.

Major UK Publishing Company

Undertook a project audit to assist the client in indentifying how to resolve a number of major issues related to a critical project

Substituted project manager, who subsequently created a new baseline for the project to proceed

Provided advice and guidance to senior customer managers sitting on the Project Board

Introduced and established new procedures for project tracking, recording and change management.

International Leisure Group

Provided Project Management to support programme delivering new online business environment

Managed a suite of mixed work package teams constituting internal, existing and new external suppliers that had high aggressive deadline schedules

Implemented new project governance procedures specifically tailored for the online business environment.

Car Leasing Organisation

Full lifecycle project management responsibility for providing a Fleet Optimisation and Planning platform to respond to regulatory changes in vehicle transactions

Provided work package team manager capacity for delivery and integration of a highly specialist package from a third party supplier and meeting aggressive timescales by utilising the benefits of RAD (DSDM®).

Major UK Travel Information Company

Provision of a project manager to overseeing customer initiative to preserve value held in legacy platform, whilst organisation moved towards an online model

Central Government Department

Project Manager for a new Financial Planning and Reporting platform for the financial controllers across the department

Provision of work package team managers over a three year project involving proprietary and custom software engineering and infrastructure preparations

Provision of project governance training and skills development to customer staff

Support of project audit and programme lessons learnt reviews.

International Insurance Group

Provision of Project Management Consultancy to manage a twenty-five man team on a 200+ man-year project undertaking the analysis, design, development and implementation of twelve core business applications.

International Car Manufacturer

Managed a number of parallel projects in the ISD department of their European Headquarters

Reviewed and subsequently produced new procedures and guidelines for the client's Project Managers

Provided hands-on coaching and skills transfer to the customer's Project Managers in training

Designed and delivered a whole suite of training courses aimed at maximising the capabilities of the customer's staff.