When We Are Closed

If you need to see a doctor in an emergency, when the surgery is closed, you should dial 111. The NHS 111 service is free of charge to landlines and mobiles

If you need urgent medical attention that cannot wait until the surgery is open you will be put through to the GP Out of Hours Service.

Royal South Hants Urgent Treatment Centre

The Urgent Treatment Centre (UTC) at the Royal South Hants Hospital offers convenient, fast and expert treatment on a wide range of injuries or illnesses that are not life/limb threatening.

What to know:

The service is led by highly skilled nurses, who are supported by GP’s and other health professionals, who can offer treatment, advice and information for a range of injuries and illnesses that need urgent medical attention, but are not life-threatening. The waiting times can be considerably less than at the emergency department and the UTC team can also refer or direct you to the most appropriate service for you if you need to be seen elsewhere.

You don’t need to make an appointment, the UTC is open to all NHS patients and you can also call NHS 111 before visiting to get an appointment at a specific time.

Opening hours:

Monday – Friday: 7.30am – 10.00pm

Weekends and Bank Holidays: 8.00am – 10.00pm

Last patient accepted at 9.30pm

Where to find the service:

Royal South Hants Hospital

Level B, Brintons Terrace

Southampton

Hampshire

SO14 0YG

The service is located at the Royal South Hants Hospital. The entrance can be found adjacent to car park F, to the left of the main entrance on level B.

When to go:

The UTC can help adults and children with:

x-ray for arms and legs

a range of illnesses that need urgent advice or treatment, but aren’t life threatening, such as urinary tract infections (UTIs), rashes, ear and throat infections, fever and abdominal pain