Abc Cargo Uae — sea cargo (clothes, books, household items?

I had sent sea cargo frm abu dhabi to india (Dharwad-karnataka) on may 25 th 2019. Total of 104 kgs. Even in 13/08/2019 i haven’t received my delivery. When i call the office they keep saying there is some customs clearance problem. If they can’t deliver in india they can send back to abudhabi. My invoice no is smz42065. I have called dubai office twice now