Share Article

Social media influencers explain how to drive business results by listening to prospects, customers, competitors, influencers and employees in original e-book

The brands that seize this opportunity to listen and better understand their prospects, customers, competitors, influencers and employees will flourish, and those who ignore it or delay entry will eventually fold.

According to Salesforce’s 2015 State of Marketing report, 89 percent of marketers found social media listening to be effective to some degree, but only 37 percent of the 5,000 marketers surveyed actively practiced social media listening. If marketers would only listen, they would discover that a treasure trove of data and insights awaits them.

“Listening is more important than it’s ever been,” Jay Baer explains in the e-book. “Feedback is manifested publicly, where it has historically been private and brands that listen now have an enormous opportunity to improve business and fix problems for the future.”

The e-book explores how marketers can:

Listen to prospects to generate business leads from social conversations

Listen to customers to find opportunities for improvement through complaints

Listen to competitors to stay ahead and discover their secrets to innovate and stand out in the market

Listen to influencers to extend their reach by aligning with influencers to ignite their content

Listen to employees to boost brand reputation by positioning them as brand advocates

“Listening is marketing’s moneyball tactic,” said Cision CEO Peter Granat. “The brands that seize this opportunity to listen and better understand their prospects, customers, competitors, influencers and employees will flourish, and those who ignore it or delay entry will eventually fold.”

To learn more about the power of social media listening, download the full e-book for free here. In addition, Jay Baer, along with the other participating authors, will host a free webinar outlining the importance of social listening and how to leverage the data gathered to drive real results on Tuesday, October 20 at 2 p.m. ET. Register for the webinar here.

About Cision
Cision is a leading global media intelligence company, serving the complete workflow of today’s communications, social media and content marketing professionals. Offering the industry’s most comprehensive PR and social software, rich analytics and a Global Insights team, Cision enables clients to improve their marketing and strengthen data-driven decision making. Cision also represents the Gorkana Group, PRWeb, Help a Reporter Out (HARO) and iContact brands. Headquartered in Chicago, Cision has over 100,000 customers worldwide and maintains offices in Canada, U.K., France, Germany, Portugal, Sweden, Finland and China. For more information, visit http://www.cision.com or follow @Cision on Twitter.