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Key failure

One of my keys failed (would not charge). Couldn't find a way to get at the battery (the back plate seems to be just for show). $276 for a new one.

Whilst I was waiting at the service desk - One of the employees casually told me that they get about 20 a day. I replied that it's a nice little earner. He replied that they were built to fail. I sincerely doubt that that is the case, but it strikes me that it is a bit of a design flaw that entails the purchase of an entirely new key for what is most probably a duff battery.
2001 Silver/Red

Re: Key failure - Resetting?

My second key has not failed, but seems to lose programming from time to time. I've had BMW reset it twice now. Does anyone recall the re-sync'ing procedure, step by step? I hate to drive all the way down to the dealer each time it loses its mind!