Library Outposts - IST 613 Draft Rubric - Brenda Cummings

Number of reference transactions at each library outpost remains consistent with little to no growth, 0-5% increase

Number of reference transactions at each library outpost grows moderately, 10-15% increase

Number of reference transactions at each library outpost grows significantly, 20+% increase.

Transaction Logs

Awareness of Services Offered

Students and Faculty are unaware of the library outposts and the services offered.

Students and Faculty are aware of the existence of the library outposts but may not be aware of the services offered.

Students and Faculty are aware of the library outpost and the services offered.

Interviews, Surveys, and Focus Groups

Question content

Students ask directional or non-library based questions.

Students ask basic questions about library services and resources.

Students ask detailed questions about library services and resources. Students questions are more geared towards research and information literacy.

Transaction Log

Staff Satisfaction

Staff is unsatisfied, due to isolation, working environment, workload, and lack of inclusion in main campus communication.

Staff is modestly satisfied. They are often (but not always) included in campus communication, including staff meetings and training. They are moderately satisfied with work environment and workload.

Staff members are very satisfied. They feel included in main campus and satellite campus communication, and are satisfied with their work environment and workload. They take part in staff meetings and training sessions at the main campus.

Staff Feedback, informal interactions with library outpost staff

Faculty Interest/Perception

Faculty is uninterested in the library outposts, and do not recommend this resource to their students.

Faculty is moderately interested in library outposts; they recommend the outposts’ services but do not make an effort to include the librarian or the library services in the classroom curriculum.

Faculty is very interested in the library outpost. They work with the outpost librarian to work the library services into the classroom curriculum.