About

Marketplace Industry Association

United We Stand

We all know that working together makes sense. That’s why we want to connect the marketplace industry. By collaborating, we can create an industry that’s bigger, better, smarter, and more successful for marketplaces, workers, and consumers.

Our mission

Our mission is to represent, educate and advocate for the benefit of the marketplace industry, and to better serve those who exchange goods, services and property through marketplaces. We do this by making the Marketplace Industry Association the go-to organization for all of the stakeholders within the marketplace ecosystem. An inclusive group where everyone involved is as passionate as we are about marketplaces. Where members come because they trust our expertise, rely on our resources, value our influence and positive impact, and are stimulated by our thought leadership.

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Our story

The Marketplace Industry Association was born out of the Marketplace Risk Management Conference after industry leading marketplace startups recognized the need for a collective voice for the industry. To that end, a core group of marketplaces got together to identify common issues facing the industry and formulated a plan for what this could look like. Working with startup founders, executives and operators from across the country, the Marketplace Industry Association was formed.

Our goals

"Make no small plans..." - Daniel Burnham.

Well, we’ve got plans – and we want to get started right away. Through regular membership meetings, webinars, advocacy and events, we aim to connect the marketplace industry as well as identify principles for operating marketplaces in the US.

At the outset, we aim to provide information and education on some of these topics:

Platform trust and safety

Demand side issues, including buyer benefits and protections

Supply side issues, including seller benefits and protections

Proper worker classification

Data privacy, security and GDPR

Customer service and dispute resolution

Communications Decency Act benefits and protections

Updates on evolving laws, regulations and compliance

Need more details? Contact us

We are here to assist. Contact us by phone, email or via our social media channels.