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News : Milestone Technologies Looking for More Employees

#contactcenterworldCHICO, Nov 12, 2013 -- Milestone Technologies is hunting for more employees for its technology contact center. About 230 more employees as a matter of fact, to go along with the 240 or so already hired.

Milestone President and Founder Prem Chand said he's excited about what's happening here, and glad for the opportunity to bring jobs back to where he grew up.

40 employees started in a second launch, and the Chico facility got its first phone-call question at 8 a.m. Until Monday, the questions had come in as emails.

"I wanted to be here for the first call, and to talk with the new people," said Chand, who recounted his younger years, born in Yuba City and growing up in Biggs. As of 2 p.m., those incoming calls were in the hundreds, he said.

For the second time in as many months, Milestone will conduct a job fair at its building, 282 Convair Ave., at the Chico Municipal Airport industrial park.

Applicants should register first to pin down their appointment times the website.

Agents' beginning pay is $15 an hour for full-time work with benefits. Supervisors and quality assurance workers earn more.The company hopes to employ close to 500 eventually in Chico, answering questions or emails about technology products."Milestone could have gone anywhere. We chose Chico because of the ability to bring jobs back here, and the people. Our customers and our relationships go back 10 years, more," said Chand, who mentioned leaving the area because opportunity lacked here.

"This is not a six-month thing. Literally millions of dollars have been pumped into this start-up," Chand said.

Chand said he heard from a man who had been looking for work since he was laid off a year and a half ago. "He was ready to come back to the workforce."