Below are the steps I just took to upgrade our ECC environment from UB12 to UB14. There are quite a few steps and EMC has this process documented very well. Every install file and patch has it’s own readme file with detailed installation instructions along with additional info about special considerations depending on your environment. If you’re about to begin this upgrade, you can use these steps as a general guide but I highly recommend reading all of EMC’s documentation as well. There are general notes, warnings, and information in their documentation that did not apply to me but may apply to you. From beginning to end the upgrade process took me about seven hours to complete.

2.Log in to the repository server. Run the ECC Backup and Restore Utility. Because our ECC servers are virtualized, I also ran a snapshot from the VSphere console so I could revert back if needed. Below is an overview of the steps I took, review the readme file from EMC for more detail. Note that I shut down our ECC application server for the duration of the upgrade on the repository server.

b.There is a readme pdf file included in the download with details on installation.

c.Stop the EMC storapid service.

d.Stop the EMC Control Center Server and Store Services.

e.Do NOT stop the OracleECCREP_HOMETNSListener or OracleServiceRAMBDB services.

f.Run the install.

g.Restart the services.

8.Prepare for UB14 Installation. Now all the prerequisite installs are complete on my system. The next step is to verify that the correct services are stopped and begin the UB14 upgrade. We have everything running on one repository server, your environment could be different.

a.On the repository server, stop the following services, set them to Manual, and reboot:

Note: 24 hours after the completion of the upgrade I noticed that WLA archive data collection wasn’t working for some of the arrays. I deleted the arrays that were’nt working and rediscovered them, which resolved the problem. Deleting the arrays removes all historical data from StorageScope.

We decommissioned Control Center long ago so I no longer have an instance of it to review to answer questions about it. I’d simply do a search on your server on all attached storage for “WLA archive” or “WLA” to try and locate it. Sorry I can’t be of more help on your question.