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2007 Saturn Outlook Owner Comments (Page 1 of 3)

Outlook

125,000 miles

A D V E R T I S E M E N T S

Upon driving vehicle attempted to parallel park and without warning power steering was lost almost causing an accident. Vehicle was taken to dealer where the pressure hose was to be replaced at $500. Momentarily regained power with loud noises while turning. Service center replaced pump at $700+ and I still have no power steering. Now I may have to replace rack and pinions. I have a large family and afraid to travel with them in the vehicle at all.

Outlook

Outlook

101,000 miles

The contact owns a 2007 Saturn Outlook. While driving various speeds, there was a squeaking noise coming from the steering wheel while turning. The failure occurred without warning. The vehicle was taken to belanger tire and auto (35235 Warren rd, westland, mi 48185; (734) 721-1810) where it was diagnosed that the power steering was leaking fluid and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 101,000. Updated 08/08/17

Outlook

64,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Saturn Outlook. The contact stated that the vehicle experienced a loss of power steering while being operated at 30 mph. The failure occurred without warning. The vehicle was brought to a dealer where it was diagnosed that the power steering pump and steering gear assembly were defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.

Outlook

82,500 miles

Loss of power steering while driving through dangerous terrain. Multiple times on all types of roadways. Whole package is leaking and dealer states that the power steering rack, pump and lines need replacement along with alignment, vehicle now has 83000 miles on it. Cost per the dealer is around $2800. Mostly noticed while braking and attempting to turn steering wheel. Can regain steering by releasing brake and accelerating. Speed does not matter as it happens both from stand up to 70 miles per hour. Direction does not matter as it seizes up turning both to the left and right. Not safe for travel especially with occupants.

Outlook

miles

A D V E R T I S E M E N T S

While driving at 30 mph daah board lit up - engine power reduced - traction control go off and stabiltrak says it's off. I lost all power in car while driving including steering with kids in the car, and incoming traffic. Car would not restart immediately, it took 10 min. For it to start back up and dash lit up stating "starting disabled, service throttle". taking to service repair - saw service.bulletin for other models with same issues.

Outlook

73,000 miles

While driving in the rain all of a sudden my power steering went out and I was forced to manhandle my vehicle off the road and into a parking lot. Within a few minutes the steering came back and I was able to continue home. Along the way this happened twice more. Now the problem lights for stabilitrak service and traction off are both on.

Outlook

101,197 miles

The contact owns a 2007 Saturn Outlook. While operating the vehicle, the steering wheel became very difficult to turn. The vehicle was taken to the dealer where it was diagnosed that the rack and pinion was damaged due to a failed power steering pump. The vehicle was not repaired. The failure mileage was 101,197.

Outlook

158,500 miles

Accelerated to get on interstate 41 to 65 mph. Heard a unusual noise. Lost all power steering (ps), had to use manual/hard to steer control. No warning light came on, no idea of what was happening. Drove car home at a reduced speed. Car maker notified me in September 2014 they had a "campaign" to replace pumps if failed before 150,000 mi. I had heard a ps whine noise and had taken the Outlook to the dealer in february2015, before the 150,000 mi and they said if it failed they would honor the campaign. They would not look at the ps fluid or listen to the noise.

Outlook 6-cyl

114,000 miles

A D V E R T I S E M E N T S

I was driving my 2007 Saturn Outlook when the power steering went out and I went off the road hitting a culvert head on. The frontal air bags failed to deploy. The driver seat on impact broke off of the frame of the vehicle. The only thing that saved my life was my seatbelt. The vehicle was towed to a dealership and after they hooked it up to their diagnostics, they found that there was a mistake in the sensor codes. The code showed that the vehicle rolled over. The vehicle never did roll over whatsoever. Also the power steering pump was defective and later a recall came out informing owners of this. After research I found that previously there was a recall for a defective air bag module. This had been replaced. However the airbag still did not deploy during the front impact collision.

Outlook

miles

2007 Saturn Outlook. Consumer states vehicle steering wheel locked up while driving. The consumer stated as her husband steered to make a right turn, the steering wheel locked up. He applied extreme pressure to the steering wheel, and the steering wheel broke free. The consumers husband pulled over and turned off the vehicle, and checked the power steering fluid and all appeared fine. The consumer continued to drive. However, by the time they arrived home. It felt as though the vehicle didn't have any power steering and the steering pump began to growl. The vehicle was taken to the dealer, where it was determined, the power steering rack was leaking and the pump failed due to oil loss.

Outlook

miles

The contact owns a 2007 Saturn Outlook. The contact stated that while driving approximately 20 mph, the steering wheel seized and the key failed to release from the ignition. The vehicle was taken to the dealer. The technician replaced the steering column but the failure persisted. Also, the contact stated that the air bag warning light remained illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the issue. The VIN was unavailable. The failure mileage was unavailable.

Outlook 6-cyl

126,000 miles

Just had power steering pump replaced last week and now rack and pinion is ruined. Again almost hit a car no warning and since I just had the pump replaced this was totally unexpected. How are you allowing cars that intermittently lose power steering to be on the highway. Someone will eventually be killed. The garage said he has had many of these same problems with Outlook and acadia.

Outlook

126,000 miles

Driving highway when I noticed something different in my steering. It wasn't until I exited the highway and tried to turn, that is when I realized I didn't have power steering, I went over the line trying to turn the vehicle. Very dangerous. I struggled to get my car home safely.

Outlook

105,000 miles

When driving through a puddle, there was a loss of power steering and brakes. I had the interior liners replaced but the problem still occurs. The electrical problems have increased dramatically since the original date of the problem and at this point, I think this vehicle is extremely dangerous to drive. The driver information center is out, there are two windows that no longer open, the stabilitrak light comes on intermittently (this is new last week), there is another warning sound coming on when I make a sharp turn but I am not sure what this is for since the driver information center is out. Once I could not get the door to shut completely and I had to start the car, lock and unlock the doors and then the door would shut. The audio/navigation screen loses power and restarts every couple days during my drive. Note: I have also had the power steering replaced in March and replaced the replacement transmission about the same time.

Outlook

36,000 miles

The first incident involving steering occurred when I hit a puddle in road. I lost all power steering and also had a whining in steering column. I've had multiple incidences since and now have little to no power steering. I've taken to the dealer for multiple issues including the steering issues. They have replaced the steering column and gear as well as moved the power steering cable. This provided a temporary fix however I have little to no steering now and am out of warranty. I have taken to multiple shops and am being told it could be pump or steering column again. The fixes are between $1400-2500 and may do one to find that the issue was the other. In researching online I am surprised there has not been a recall on these vehicles as well. There are a number of other GM products being recalled for same issue but not the Outlook. This occurs at low speeds and low rpms, this makes for dangerous city driving.

Outlook 6-cyl

51,000 miles

It was raining (which is very common in my state). I slowed to make a right turn. Half way through my turn, my steering failed. I could not completely turn my wheel to make a safe/legal turn. Thankfully I turned onto a 4 lane road, as I ended up in the left lane. Had it been just a 2 lane road, I would have slammed into oncoming traffic! I was not driving recklessly, I safely slowed down as I approached my turn and during my turn, which is probably what saved my family's lives as well as other drivers on the road. Had I been going faster, I probably would not have been able to avoid an accident. I contacted my dealership, and to my surprise, this is a known issue with Saturn Outlooks. What was even more mind boggling was the fact that it is not currently a safety recall. They made me feel like it was not safe for me to even drive my vehicle anymore and my only option was to pay out of pocket to "upgrade wheel well liners." I have been researching this issue online, and some people have even stated that after upgrading their liners, they still encounter the same problem. I am worried for the safety of my family. Please look into this problem. I feel that GM/Saturn need to own up to this and rectify the problem. Thank you.

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