Welcome to GeekPolice!

Our Appeal to YOU: Please join and help us grow this website. We truly love technology and security and we want to share it with the world. Recognize the excitement of technology here daily:☞Security Discussion on malware, ransomware, and much more!
☞24/7 hard- and software tech support (+mobile!)
☞Virus and malware removal support
☞Tons of tutorials, guides and solutions
☞The very finest of our voluntary Support Staff
☞Much, much more absolutely FREE of any charge!

Note to non-members: Guests are able to open topics and reply to posts; however, guests are not allowed to create their own profile, unless they register (which you can do so below). By registering, you unlock many more capabilities of this site, and are able to interact with other members including making friends! Who wouldn't love a friendly tech community? Join us now!

It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.

You may need to use two posts to get it all.

=====

Please read carefully and follow these steps.

Download TDSSKiller and save it to your Desktop.

Extract its contents to your desktop.

Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.

If an infected file is detected, the default action will be Cure, click on Continue.

If a suspicious file is detected, the default action will be Skip, click on Continue.

It may ask you to reboot the computer to complete the process. Click on Reboot Now.

If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.

If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents the report here.