Leadership Preparatory Academy Customer Service Questionnaire

Leadership Preparatory Academy Customer Service Questionnaire

In an effort to provide the best possible service to our students and parents, we want to know what you think. This survey will allow you to share your opinions an experiences with us, and help us to continually improve our school.

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1.Date of Visit

Date

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2.Reason for Visit

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3.Please share with us your experiences with the following individuals.

Outstanding

Very Good

Good

Average

Poor

CAO/CLO

CAO/CLO Outstanding

CAO/CLO Very Good

CAO/CLO Good

CAO/CLO Average

CAO/CLO Poor

Teachers

Teachers Outstanding

Teachers Very Good

Teachers Good

Teachers Average

Teachers Poor

Administrative Assistant (Elementary School)

Administrative Assistant (Elementary School) Outstanding

Administrative Assistant (Elementary School) Very Good

Administrative Assistant (Elementary School) Good

Administrative Assistant (Elementary School) Average

Administrative Assistant (Elementary School) Poor

Administrative Assistant (Middle School)

Administrative Assistant (Middle School) Outstanding

Administrative Assistant (Middle School) Very Good

Administrative Assistant (Middle School) Good

Administrative Assistant (Middle School) Average

Administrative Assistant (Middle School) Poor

Paraprofessionals

Paraprofessionals Outstanding

Paraprofessionals Very Good

Paraprofessionals Good

Paraprofessionals Average

Paraprofessionals Poor

Connection Teachers

Connection Teachers Outstanding

Connection Teachers Very Good

Connection Teachers Good

Connection Teachers Average

Connection Teachers Poor

Academic Coaches

Academic Coaches Outstanding

Academic Coaches Very Good

Academic Coaches Good

Academic Coaches Average

Academic Coaches Poor

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4.Please share your experiences in the following areas:

Outstanding

Very Good

Good

Average

Poor

School Cleanliness

School Cleanliness Outstanding

School Cleanliness Very Good

School Cleanliness Good

School Cleanliness Average

School Cleanliness Poor

Safety

Safety Outstanding

Safety Very Good

Safety Good

Safety Average

Safety Poor

School Climate

School Climate Outstanding

School Climate Very Good

School Climate Good

School Climate Average

School Climate Poor

Other:

Other: Outstanding

Other: Very Good

Other: Good

Other: Average

Other: Poor

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5.Please rate the statements below. Our staff members are:

Strongly Agree

Agree

Disagree

Strongly Disagree

N/A

Courteous

Courteous Strongly Agree

Courteous Agree

Courteous Disagree

Courteous Strongly Disagree

Courteous N/A

Prompt

Prompt Strongly Agree

Prompt Agree

Prompt Disagree

Prompt Strongly Disagree

Prompt N/A

Responsive

Responsive Strongly Agree

Responsive Agree

Responsive Disagree

Responsive Strongly Disagree

Responsive N/A

Knowledgeable

Knowledgeable Strongly Agree

Knowledgeable Agree

Knowledgeable Disagree

Knowledgeable Strongly Disagree

Knowledgeable N/A

Professional

Professional Strongly Agree

Professional Agree

Professional Disagree

Professional Strongly Disagree

Professional N/A

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6.What Grade is your child in?

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7.If you came to the school to resolve a issue, was your issue resolved?