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6.Do you have a social media account? (Check all that apply)

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7.Please rank your TOP THREE social media platforms in order of preference, with one being your most preferred platform.

Facebook

Twitter

Instagram

LinkedIn

NextDoor

Pinterest

YouTube

I don't have any social media

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8.Do you follow any of the City's social media accounts?

Yes

No

If yes, please indicate which ones.

FacebookCity of West University Place, TX - City GovernmentWest University Place Parks and RecreationCity of West University Lost and FoundWest University Place Police DepartmentWest University Place Fire DepartmentWest U Recycles

TwitterCity of West U, TXWest University? (2009 last update)

Instagramwestuniversitytxcityofwestu has an old city logo as the profile picwestuniversity (Dena Fry)

LinkedInCity of West University Place

PinterestCity of West University Place

YouTube ChannelCity of West University Place

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9.How do you currently get your news> Please rank in order of preference, one being your most preferred.

TV

Radio

Newspaper

Social Media

Internet

Other

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10.How do you prefer to receive news and information pertaining to the City of West University Place? (Check all that apply)

I check the website www.westutx.gov

I use the Click West U app

I follow the City's social media

I read a local newspaper

I watch the local news

I listen to local news radio

I attend City Council Meetings

The City Currents quarterly newsletter

I receive text/email

I read local blogs

Other (please specify)

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11.Which topics interest you the most (Rank top three)

Doing business with the City (Permits, code enforcement, billing, etc.)

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12.If you have a question or concern directed to the City, how are you most likely to contact us?

Email

Phone

Message through website

Message on social media

in person

Write a letter

Other (please specify)

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13.How likely are you to attend a public outreach meeting about a City project or program?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

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14.Do you feel the City of West U is currently doing a good job communicating with the public overall?

Yes

No

Neutral

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15.I think the City does a good job communicating about

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16.I think the City could do a better job communicating about

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17.I would be interested in the following (Check all that apply)

Podcasts (weekly review, topic-based)

Blogs (weekly review, topic based)

Vlogs - video blogging (weekly review, topic-based)

City Annual Report

Live, social media chat (Twitter or Facebook Live)

Speakers bureau

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18.Is there anything we missed?

Thank you for taking the time to fill out this survey. Your feedback is really important to us because your satisfaction is our goal. Responses collected will be used to form a Communications Plan that will guide how we connect with you over the next 12-24 months. Have more to say? Email your comments to pjett@westutx.gov