If your company provides consumer goods or services in relation to consumer goods, this is one legislative update you will not want to miss.

From 1 January 2011, any business that becomes aware of the death, serious injury or illness of a person, and which considers that this was caused by, or may have been caused by the use or foreseeable misuse of goods of the business, must report the incident to the Australian Competition and Consumer Commission (ACCC).

This means that it will become increasingly important for businesses that provide 'consumer goods' or product related services in relation to 'consumer goods', to be aware of the new obligations. You should also know the process to follow, and establish appropriate procedures within the organisation to deal with incidents of which the business may become aware.

This briefing will discuss the following issues.

What are 'consumer goods' or product related services in relation to 'consumer goods'?

What are the obligations under the new law?

How are reports made and what will the ACCC do?

What penalties apply?

What do you need to do in order to comply, and to manage this new risk?

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