Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.

If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.

If you find a piece of jammed paper, remove it by
holding it with both hands and pulling firmly. The goal is to keep the
paper from tearing. If several pieces are jammed together, try pulling
out the middle piece first to loosen the jam.

If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do
this step especially if the jam message comes up repeatedly without any
obvious paper jam, there may be a small tear of paper inside.

Ones the printer is free of paper Replace the toner or
ink cartridge and paper trays, close any doors you opened and turn the
printer back on.

If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

see alternative if the problem is still not solved.

alternative :
Load
a piece of thick paper, for example photo paper and press the resume
button (may be diffrent button on diffrent models) a few times to the
printer picks up the paper and puts it through the machine.

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Related Questions:

Delete the fax and check paper tray rollers are cleaned. May be missing feeding which mean roller can't grab the paper and machine is expecting the paper to be at a certain point and does not see (Though sensors though out the paper route thru the machine so it thinks there is a paper jam) Also mite want o clear the memory (SRAM/DRAM) will lose one touches so make sure you have list backup

To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a small piece of paper may be stuck inside your Brother machine.

The Paper Jam message may appear on the display if
the Brother machine is not feeding paper correctly, paper scraps stucked or the paper is not loaded properly in
the paper tray, the jam clear cover located in the back of the machine,
is not installed properly or the PE Actuator is missing or damaged.

yes, that is a carriage jam and not paper, the grinding is from the clean station that gets blocked with dried ink and cant move. you need to open the printer and clean the ink off of the clean station so it can clean properly and not cause a carriage jam.

Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.

If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.

If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.

If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.

Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.

If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

see alternative if the problem is still not solved.

alternative :Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Paper jam 71 is an error that occurs when a driver on the controller board (IC-28) begins to wear out, or the timing gets thrown off. This causes one paper feed motor to drag the other one. This error is normally accompanied by a loud grinding noise because of this. Kodak's newest firmware version is supposed to fix the problem. If that has no effect then the fix is to replaced the controller board.