What happened when the grumpy old commentator made his way to the Ministry of justice to meet the altogether more youthful and enthusiastic staff of Her Majesty’s Courts and Tribunals Service at a ‘Public User Event’ this morning? Well, certainly not a Pauline moment of conversion and a heaven-rending shout of repentance. Nor, however, a … Continue reading HM Courts and Tribunals: today’s public user event→

Forgive me, Lord, for I have sinned. I have been seduced by the promise of sophisticated applications, artificial intelligence, guided pathways and other advanced uses of an increasingly interactive internet. And, reviewing progress within a financially hard pressed legal services sector, I have paid insufficient attention to the basics: the installation of productivity tools and … Continue reading Law, Access to Justice and Technology – Back to Basics→

Her Majesty’s Courts and Tribunals Service (HMCTS), responsible for court administration in England and Wales, pays considerable attention to public presentation of its online court modernisation programme, which it boasts as the most ambitious in the world. The previous blog questioned its somewhat relentless optimism. Now, we discover (credit here for Legal Futures that first raised this) … Continue reading Online Court Plans: now you see them – now you don’t→