We test rigorously across locations to check for variations based on culture

Get an expert diagnosis of usability issues

Get both quick fixes and long-term UX roadmaps

Benchmark your site against the competition

Evaluate your site against benchmarks and best practices

Conduct walkthroughs and analyses of key user tasks

Use scorecards to provide comparable metrics

Understand your customers' evolving goals & expectations

Generate ideas for innovative features and useful content

Stay ahead of the competition

In-depth interviews with relevant user groups

Understand their conceptual task-flow models

Discover needs, motivations, emotional associations

Create designs that increase value – for you and your users

Make navigation intuitive and information easy-to-find

Achieve business goals and user satisfaction

Assimilate your business goals and vision

Bring in the user perspective

Frame an information architecture incorporating best practices and stated goals

Create wireframes of key page and interaction elements

Learn to apply best practices while planning, strategizing and reviewing ongoing web design work

Equip your team to take effective design decisions

Train your team to think from the user perspective

Train you in the fundamentals of user-centered design

Introduce you to key UX principles, including home page design, navigation, interaction, content and visual design and presentation elements

Client Quotes:

"The usability test was well designed, covering almost all parameters of the site like navigational flow, copy, design & also comparison with the existing site."

-Khyati P. Shah,
Internet Campaign Manager, HDFC Bank

"I have to say that from the initial contact through to final delivery Reshmy (and team) understood our needs and collaborated with professionalism, integrity and above all excellent UX skills to help deliver a very challenging global project. A joy to work with"

-Sr. Usability Consultant,
Leading Usability Firm, UK

"Our team is very happy with the professionalism, hard work and attention to detail that the UX Labs team brought to the project."

From insight to interaction, our multidisciplinary team works through the entire design lifecycle to understand your needs and transform them into superior user experiences. Because at UX Labs, creating the perfect user experience isn't just about following rules and making interfaces simple; it's about creating the right experience at the right time.