How do I cancel my Optix account?

Learn how to discontinue your Optix subscription and understand the terms of the Optix cancelation policy

Written by David Koke Updated over a week ago

If you'd like to shut down your Optix account, here are a few things to know:

As noted in our Terms of Service, we require 30 days notice to cancel an Optix account

If you're interested in canceling mid-billing cycle, keep in mind that your final invoice will be prorated (e.g. if you cancel halfway through a month, your final month will be 50% of the price you pay in a typical month)

If you would like us to keep your account's details intact, you can suspend your account at a flat rate of only $10/month. This option allows you to pick back up right where you left off if you choose to re-activate your account in the future

Ultimately, you'll need to speak with an Optix representative by phone to suspend or cancel your account.