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When you select the windows key it should take me to the start page with all my apps.

Yes, it should. So, what happens when you press the Windows key? Nothing?

If nothing happens when you press the Windows key, what happens when you click (right-click AND left-click) on the Start button? Do you get the Start menu or Start page then? We need more details. While we await an update from you on this, below are some links that may or may not be useful: