Payment

How and when is my payment?

Generally, you have the option to select different payment methods.
The debit from your credit card account or bank account occure
immediately after processing your order, usually on the same business
day.

*Please note: To date, there have been no reported cases among
the millions of completed transactions of end consumers who have entered
their PIN and TAN number into the systems of Payment Network AG and
encountered a problem with the instant transfer process. As a
precautionary measure, however, we must point out that, in Germany,
certain banks and savings banks consider that the use of instant
transfers may lead to a shift of liability in the event of misuse, due
to the PIN and TAN numbers being used outside their own online banking
systems. This may mean that, in the event of misuse, the bank refuses to
bear the cost which must then be borne by the end consumer. As yet, no
end customers have found themselves the victims of fraud. However, as a
precautionary measure, Payment Network AG has taken out its own policy
insuring itself against cases of liability for up to €5,000 (for which
the customer would otherwise be liable, should a PIN or TAN number be
misused). Customers can therefore rest assured that, in the unlikely
event of loss, potential liability claims against Payment Network AG are
covered. The holder of the insurance policy is Payment Network AG.