Refund Policy

Contact us to request a refund to refund@electronictravelauthorisation.comPlease include the following information with your request:

The reason for the refund request

Your full name

Applicant’s date of birth

The email used for the purchase

Refunds from us are processed within 1 business day to you. You will receive notification by email of your refund once we receive your request within 1 business day. If you request a chargeback from your card company or bank, funds may not be credited to your account for up to 6 months.
If your ESTA application has been approved by U.S. Customs and Border Control (U.S. Government) and delivered by email to you a 14USD (U.S. Government processing and authorization fee) is deducted from the refund. This is because your application has been processed, approved and emailed to you with an approval authorization number.
Any rejected applications are unconditionally refunded by us and processed within 1 business day minus 4USD U.S. Customs and Border Control (U.S. Government) admin fee.

U.S. ESTA TRAVEL PASS provides
foreign travelers official documentation for travel to and entry into the United States. Apply here. Application fees are all inclusive of government
administration and service charges. The application processing time is usually within 72 hours. Once the ESTA application
(Electronic System Travel Authorization for the United States) documents are finalized the results and supporting validation is expressly emailed to
your contact email address. Once the steps on our website application are completed we immediately process your application. For more information
please visit our FAQ's.

This ESTA application site is a process service for application submission and informing/delivering your results for the US ESTA Travel Authorization. Under this process all administration, application/service fees are inclusive. There are no other costs. This application site is independently administered and has non governmental affiliation. It does however forward necessary application information to the U.S. Department of Homeland Security, here. This information is subject to strict privacy provisions and controls.