Policies

Compliance

Prevention of frauds, scams and elder abuse

The safety of our customers is of utmost importance to us. LibertyPay constantly monitors new scam and fraud tactics to find new ways to prevent any being used on our platform. Here are a few common scams being used by fraudsters, and red flags to look out for.

IRS and Tax Scams

E-mail, Phishing and Malware Schemes involve emails which are designed to trick taxpayers into thinking these are official communications from the IRS or others in the tax industry, including tax software companies. The phishing schemes can ask taxpayers about a wide range of topics. E-mails can seek information related to refunds, filing status, confirming personal information, ordering transcripts and verifying PIN information.

IRS-Impersonation Telephone Scam is an aggressive and sophisticated phone scam targeting taxpayers, including recent immigrants. Callers claim to be employees of the IRS, but are not. These con artists can sound convincing when they call. They use fake names and bogus IRS identification badge numbers. Victims are told they owe money to the IRS and it must be paid promptly through a pre-loaded debit card or wire transfer. If the victim refuses to cooperate, they are then threatened with arrest, deportation or suspension of a business or driver’s license.

Sweepstakes & Lottery Scams

Fraudulent telemarketers based in Jamaica are calling people in the U.S., telling them that they’ve won a sweepstakes or foreign lottery. The Federal Trade Commission (FTC), the nation’s consumer protection agency, U.S. Immigration and Customs Enforcement, and the Jamaican Constabulary Force say most of these promotions are likely to be phony — a trick to get you to part with some money — and they are working together to stop them.

The fraudulent telemarketers typically identify themselves as lawyers, customs officials or lottery representatives, and tell people they’ve won vacations, cars or thousands — even millions — of dollars. “Winners” need only pay fees for shipping, insurance, customs duties or taxes before they can claim their prizes.

Sweetheart (Affinity) Scam

Millions of Americans use dating sites, social networking sites, and chat rooms to meet people. And many forge successful relationships. But scammers also use these sites to meet potential victims. They create fake profiles to build online relationships, and eventually convince people to send money in the name of love. Some even make wedding plans before disappearing with the money. An online love interest who asks for money is almost certainly a scam artist.

Scam Targets Seniors to Unwittingly Smuggle Drugs Internationally

Older adults are being contacted and offered lavish trips overseas. At some point, they are asked to deliver a “present” or a “gift” to someone overseas. It turns out these older adults are unwittingly smuggling drugs internationally.

The ruse entices victims with a promise of an inheritance or business opportunity and the requirement that they fly to various countries to meet with “attorneys” or “business partners,” with all travel and expenses paid by the transnational criminal organization. On the final leg of the trip, the victims are asked to take seemingly harmless items along with them for their business contacts at the next location. Upon arrival and inspection, these innocuous items are found to contain drugs resulting in detention and arrest by local authorities. The drugs are concealed in everything from chocolates, picture frames, tea and markers to canned goods, shampoo bottles, soap and wooden hangers.

Tech Support Scams

In a recent twist, scam artists are using the phone to try to break into your computer. They call, claiming to be computer techs associated with well-known companies like Microsoft. They say that they’ve detected viruses or other malware on your computer to trick you into giving them remote access or paying for software you don’t need.

These scammers take advantage of your reasonable concerns about viruses and other threats. Once they’ve gained your trust, they may ask you to give them remote access to your computer and then make changes to your settings that could leave your computer vulnerable or trick you into installing malware that could steal sensitive data, like user names and passwords.