On every Safety walk you must ask to see the Take 5 book of at least one person.

May only ask questions

Ask the person for their​ opinion – how do they think can safety be improved?​

What to look for?

Have you completed a Take 5?

Are you following the rules?

Do you know what is in the SWMS?

Are you wearing the correct PPE for this task?

What could go wrong?

Do you feel safe doing this task?​

If you see something unsafe​​​​

Keep in mind that it is important to:

STOP the action there and then

Point out the consequences if it went wrong (do not challenge the person)

It is always important to understand why the person is living with the potential danger.

INCIDENT INVESTIGATION​

​​

Process​​

Make initial response and report

Form a team (refer to incident report protocol)

Gather information (people, conditions)

Determine causes (Root cause and contributing factors)

Make recommendations / Corrective Actions

Document

Close out corrective actions

Follow up

​Five Whys

The 5 Whys is a question-asking technique used to explore the cause-and-effect relationships underlying a particular problem. The primary goal of the technique is to determine the root cause of a defect or ​problem.

The following example demo​​nstrates the basic process:​

Problem: The vehicle will not start.

Why? - The battery is dead. (first why)

W​hy? - The alternator is not functioning. (second why)

Why? - The alternator belt has broken. (third why)

Why? - The alternator belt was well beyond its useful service life and not replaced. (fourth why)

Why? - The vehicle was not maintained according to the recommended service schedule. (fifth why, root cause)​

Start maintaining the vehicle according to the recommended service schedule. (possible 5th Why solution)