Bachelor’s degree and minimum of 3 years’ analytical, operational management, project management, and/or process improvement work experienceExcellent written and verbal communication skills, teaming and problem-solving skillsSelf-motivated and detail-oriented, with a strong mindset for continuous improvement, simplification, automation, and a natural curiosity to understand the end-to-end processes and customer experienceAbility to thrive in a fast-faced environment with a keen understanding of cross-organizational impacts to predict and mitigate downstream issues/delaysAbility to contribute to operational analysis and reportingEffective time management skills and ability to use judgment on prioritizing tasksExcellent MS PowerPoint, Excel, Access skillsSharePoint, iGraphics and Instream experience a plusCritical thinker with strong problem-solving skills, negotiating and analytical skills.Ability to summarize facts, variables, alternatives, and potential outcomes to assist decisions-making.Detail oriented individual capable of completing reporting and analytics accurately, on a timely basis, and in a presentable manner