Samuel N.

WHO AM I?
I am Samuel, a full time Usability Consultant, a Sheffield University graduate and a digital marketing strategist that specialises in conversion rate optimisation and...Read moreWHO AM I?
I am Samuel, a full time Usability Consultant, a Sheffield University graduate and a digital marketing strategist that specialises in conversion rate optimisation and usability. I produce professional audits (video screen recording, commentary, written report - see portfolio) that implement a variety of usability techniques in order to rigorously analyse, review and make recommendations to improve websites for SME's. I have always received 5 star feedback. You can find out more about me here http://usabilityaudits.co.uk/about-me/

WHAT IS A USABILITY TEST / AUDIT?
A Usability test is a rigorous critique of your sites performance from the user perspective. It highlights areas of friction, such as poor navigation, areas of misunderstanding, areas of poor design and clarity etc, all of which contribute to confusion and difficulties for the user and thus contribute to increased bounce rates and lower conversion. Analytics are going to tell where your visitors are leaving your site and what your conversion rate is, user testing endeavours to tell you why its happening and how to combat it

WHY DO I NEED IT?
The importance of taking a test is multifaceted. It is all very well having the best looking website, but do you know what your users are thinking?
Not only will it help reduce bounce rates, but it will improve the user experience, turning visitors into customers and thus improving your ROI. It will highlight areas of your site that could be deemed problematic from the users perspective. Furthermore it will act as a catalyst for improvement changes and inspiration for new ideas.

RNB G.

Anup A.

Muscat, OM

Great job Samuel. Really appreciate your prompt response to get the job done. Very happy with your detailed analysis and suggestions. Feeling a lot happier now and will definitely carry out your suggestions. Thank you

Vikki K.

Hull, GB

I've never left a review on PPH before but this conversion audit of our website was worth every penny. Everything suggested makes complete sense and the report is excellent, really clear and well laid out. Great to hear where we're doing things right and what we can do to improve further, will definitely be implementing the suggested changes. Turned around quickly too. Highly recommend!

03 Nov 2017

Kai J.

Cardiff, GB

Fantastic to work with - Incredibly thorough and concise feedback and help throughout the project. We'll be definitely taking on quite a few points raised by Samuel. I would definitely recommend him if you're in need of a website genius!

Craig M.

City of London, GB

effective and on-time. And refreshingly honest

11 Jul 2018

Straits E.

Singapore, SG

This was money absolutely well spent. Samuel did a very thorough analysis of our website, providing expert insights and actionable suggestions, explaining what needs to be improved and why to an impressive level of detail, he recorded the whole interaction with the website over a 1 hour video, and we really loved the format. His communication skills are outstanding in terms of clarity and pace. This is a MUST DO for anyone with a customer facing website!

Liam G.

James S.

Manchester, GB

What a find! this guy provides an amazing service, over-delivers and something you don't get with many freelancers is that he communicates with you every step of the way keeping you in the loop at all times.