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‘I Lost It’: The Boss Who Banned Phones, and What Came Next

May 16, 2018, 15:23 PM
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United Shore President and CEO Mat Ishbia spoke to The Wall Street Journal about how we’re focused on maximizing team camaraderie by not burying our faces in our phones on the way to and from meetings.

From the article: Mat Ishbia, CEO of United Wholesale Mortgage, banned technology from meetings about two years ago and recently asked that his executive team and other managers not check their phones as they walk to and from meetings.

“Don’t act like we’re too important to say hello,” he says he told them. “Make eye contact with people.”

Mr. Ishbia is now piloting another solution to phone addiction. A group of about 250 workers are part of an experiment in which they refrain from all personal phone use at their desks. If they want to use their devices they must go to a common area designated for phone use and socializing. Forty-five days into the trial run, workers are checking their phones a lot less, he said.