WCS Care celebrates sixth Outstanding

Residents and staff at Drovers House in Rugby are celebrating becoming the sixth WCS Care home to be rated Outstanding by the CQC.

Half of WCS Care’s 12 homes are now rated Outstanding, with the provider having the most top rated facilities in England.

Christine Asbury, Chief Executive for WCS Care, said: “Our staff always go the extra mile to deliver high quality care in every WCS Care home, so we’re thrilled that Drovers House has become our sixth home to be recognised as Outstanding.

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“Everyone living and working at the Rugby home is incredibly proud of what they’ve achieved – and rightfully so. It’s the same with all of our homes which have their own personality but maintain our values and ethos that ensure every day is well lived for residents.

“However, we won’t stop there – we’re always looking to push the boundaries of innovation and creativity in care, and will continue to find new ways of responding to the ambitions of the people living in a WCS Care home.”

The CQC highlighted WCS Care’s use of technology at Drovers House, including night-time acoustic monitoring which automatically alerts staff to unusual sounds in rooms, and electronic care planning which means carers spend more time with residents rather than completing paperwork.

Inspectors said WCS Care had “implemented technological systems that promoted undisturbed sleep, ensured staff and management had access to the most up-to-date information at the press of a button and enabled relatives to be fully informed and involved in their relations’ care”.

The CQC added that “people were at the heart of the service’ at the home and that they …were encouraged to maintain their preferred and familiar routines and habits”.

Inspectors said “people were supported to maintain and improve their self-esteem by pursuing their individual interests by running and attending in-house clubs and events and celebrations, with days out in the local community”.