Once you’ve downloaded the very large recovery image, you’ll need to unzip it to a folder.

And then copy the contents of the folder to the root of the USB drive.

That should be all you need to do.

Using the Recovery USB to Reload Windows on the Surface

Now that you have your Recovery USB, insert it into the USB port on your Surface tablet.

And now hold down the Volume Down button, press the Power button, and continue holding the Volume Down button until you see the Surface logo.

You’ll be presented with a prompt for language and such before getting to the actual recovery menu.

You’ll want to select Troubleshoot…

And then select Reset your PC.

You’ll be presented with a somewhat confusing Reset your PC screen. Here’s what you need to do:

Press the Continue button even though it looks grayed out.

When “Skip this drive” shows up, press that link.

Now you’ll be asked to choose your target operating system. You’ll want to select the one that you want to wipe… even if it says Windows 10 or something else. It doesn’t matter, because it’ll reload from the USB drive you created.

You’ll be prompted whether or not you want to repartition the drives. If you want to make sure the old operating system is completely wiped or you made changes to partitions, select Yes here. Again, you should have already backed everything up before you got to this point, because everything is going to be wiped no matter what you do.

Once you reboot you might get prompted to reset the TPM. Just hit the F12 key on the keyboard (you’ll need to hold down the Fn key at the same time).

After a fairly long process of reinstalling the computer, everything should be clean and just like the first time you took it out of the box.

There is another option to reset the operating system ( to wipe completely the operating system and load new one use the below options)

Reset your Surface

Warning

A reset returns Surface to its factory settings:

A reset reinstalls Windows and apps that came installed on your Surface.

All of your personal files will be deleted and your settings will be reset. All apps that you installed will be removed. For info on backing up your files, see Back up photos, documents, and more.

After a reset, you’ll be able to set up Surface as if it were brand new.

Make sure that you have access to the product keys and installation files for any desktop apps (for example, Microsoft Office) that you plan to reinstall after the reset. This includes desktop apps you installed from websites, discs, or USB drives.

Reset from within Windows

Step 1:

Swipe in from the right edge of the screen, and tap Settings.
(If you’re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and click Settings.)

Step 2:

Tap or click Change PC settings.

Step 3:

Tap or click Update and recovery, and tap or click Recovery.

Step 4:

Under Remove everything and reinstall Windows, tap or click Get started.

Step 5:

Tap or click Next.

Step 6:

Choose either Just remove my files or Fully clean the drive.
The option to clean the drive is more secure, but takes much longer. For example, if you are recycling your Surface, you should choose to clean the drive. If you are keeping your Surface, you just need to remove your files.

Step 7:

Tap or click Reset.
Surface restarts and the Surface logo displays while the reset process completes (this can take several minutes).

If you lost the login password of Surface Pro . You can use the below option to reset the Surface Pro

If you don’t have a keyboard connected to your Surface Pro or Surface 3, you’ll need to use the on-screen keyboard to do these reset steps. From the Windows sign-in screen, tap or click the Ease of access icon in the lower-left corner of the screen, and then tap or click On-Screen Keyboard.

Step 1:

From the Windows sign-in screen, tap or click Power in the lower right corner of the sign-in screen.

Step 2:

Press and hold the Shift key.
(If you’re using the on-screen keyboard, tap or click the Shift key.)

Step 3:

While the Shift key is still pressed, tap or click Restart.
If you get the prompt Restart anyway, tap or click Restart anyway.
After Surface restarts, the Choose an option screen will appear.

Choose either Just remove my files or Fully clean the drive. The option to clean the drive is more secure, but takes much longer. For example, if you are recycling your Surface, you should choose to clean the drive. If you are keeping your Surface, you just need to remove your files.

Step 8:

Tap or click Reset.
Surface restarts and the Surface logo displays while the reset process completes (this can take several minutes).