Student Business Services FAQS

What is CASHNet?

CASHNet provides on-line access to your student account for ePayments, payment plans,
eRefund, ordering transcripts and services, eBill, 1098t tax forms, and more. CASHNet
is accessed via the secure login on the Alliant Student Information System at https://my.alliant.edu. A link to CASHNet within the Alliant secure portal connects you straight to your
CASHNet page without ever logging out. Information about CASHNet can be found on their
website at http://www.cashnet.com.

Can students from all campuses use CASHNet?

All matriculated students have access to all CASHNet services with the following exceptions:

Mexico City - Use of eRefund with a U.S.-based bank account only. ACH on-line payment
of tuition is not currently an option. 1098t on-line is not currently an option.
My Payment Plan is not currently an option. We hope to expand the CASHNet services
available to you in the future.

International locations other than Mexico City - CASHnet is not currently an option
for our international campuses other than Mexico City. Please contact your local
administration for payment information.

Why would I opt out of receiving a paper 1098t tax form?

CASHNet stores an electronic 1098t for you that is accessible at any time. It can
be printed or downloaded to store on your own computer. Opting in to paperless 1098t
means that you do not need a paper form mailed to you in addition to the electronic
service available. This saves labor, paper and postage, and furthers Alliant's environmental
effectiveness. Log in to CASHNet and click on the 1098t section for more information.
If you need to request a copy, email sbs@alliant.edu, include your Student ID# and the year requested.

Will I get a statement showing how much I owe?

View your real-time account activity, including charges and payments, 24 hours a day,
7 days a week on the Student Information System at https://my.alliant.edu. Login with your network ID (the first part of your Alliant email before the @ sign)
and email password or your Moodle ID and password. If you have forgotten your password,
follow the password reset link and a new password will be mailed to your Alliant email
address. If you are still having trouble logging into your account, please contact
the IT Help Desk at helpdesk@alliant.edu.

You will not receive a paper statement in the mail. If you have a balance due to the university, a monthly eBill statement will be posted
on your CASHNet page. If you do not owe anything or have a credit balance, you will
not receive an eBill. An email will be sent to your Alliant email every time a new
eBill is available for viewing on-line. eBills will be generated prior to the start
of each semester and monthly thereafter. Please watch your Alliant email and periodically
check your CASHNet page for important billing information.

When is tuition due?

Tuition is due on the Friday before the first day of the Alliant full term. For classes
added during the published add/drop period, payment is due prior to registration.

Please note - Registration WILL be dropped for students who have not paid by the deadline, do not have an approved
deferred payment plan on Cashnet, or have not completed the Financial Aid process
by the first day of the semester.

What if a third party is paying all or part of my tuition?

Some students are entitled to tuition assistance through their employer, a government
agency, or other third party. If you are expecting another party to pay any part of
your tuition and fees, please contact Student Business Services at sbs@alliant.edu and provide proof of their intention to pay your tuition.

Do you offer payment plans?

Deferred payment plans are available on-line via CASHNet. Login to your student account
at https://my.alliant.edu to access your CASHNet account. You will pay a down payment and a $40 enrollment
fee at the time of enrollment. Payments will be due at regular intervals, and a 1%
finance charge will be applied to outstanding balances at the end of every month.

What if my financial aid has not come in by the first day of the term?

If your Financial Aid has not come in by the first day of the term, please contact
your Student Affairs Representative. Ensure that you have responded to all email,
letters, and phone calls from the Financial Aid Office and your lenders, and that
you have completed the application process and have accepted your awards.

When can I pay?

Pre-payments for upcoming semesters are accepted at any time before the due date.
You do not need to be registered to pay, but you may not have a complete list of charges
and fees until you have registered for all classes and billing has been calculated.
If you register for classes during the add/drop period, payment is expected within 72 hours.

How can I pay?

Login to your student account, click on the link to CASHNet, and make a payment for
tuition, transcripts, fees and more.

Go to: www.alliant.edu

Login in the upper right corner of the screen with your network id.

Click on "Student " in the blue header menu below the Alliant logo.

Click "Pay my bill-CASHNet" in the blue box labeled "Financial Resources" on the left
side menu.

To set up a payment plan, go to MPP, My Payment Plan, BEFORE making a one-time payment.
In the center of your screen, a box will appear that says "Click Here to Make a Payment".
Click on that button to go to the CASHNet home page.

In the first blue box labeled "Your Account", Click on "Click Here to Make a Payment".

On the next screen, click on "Online Payments - Tuition and Fees".

On the next screen, enter your balance due or the amount you wish to pay; then complete the information requested and click "Add to Shopping Cart"

On the next screen, verify the information you entered and click "Checkout"

Walk through the remaining steps following the prompt buttons on the screen.

When will I get my Financial Aid refund?

Financial Aid refunds will be disbursed by the 14th calendar day of the term. Aid
received after the first day of the term will be refunded within 14 calendar days of a credit being created on your student account. Refunds can be directly deposited into your checking/savings
account with CASHNet eRefund. In order to enroll in CASHNet eRefund, login to your
student account at https://my.alliant.edu click on the "Go to CASHNet" link. Follow the instructions for eRefund. Please allow at least 14 days for enrollment to take effect.

If you do not participate in eRefund, please note: All refund checks will be mailed
to the address the University has on file for you. If you believe you will be receiving
a refund check, it is your responsibility to keep your address updated with our Registrar. If you need to change your address,
visit http://my.alliant.edu/ICS/Alliant_Life/Offices/Registrar.

*** Be sure to contact your Financial Aid Advisor before adding/dropping classes.
Changes to your registration can alter the amount of your award and refund.***

*** If funds are returned to the lender due to dropped classes or other ineligibility,
you will be responsible for any debt to the University and associated penalties and fees. Charges for units added after
your refund has been disbursed must be paid for immediately in order to avoid late
penalties, holds, and possible deregistration.***

Why was I charged for Student Health Insurance?

All international students and all students living in campus housing are automatically
enrolled in and billed for the student injury and sickness plan each semester. This
charge will remain on your account unless you have comparable private coverage and
waive your Alliant student health insurance on-line during the open enrollment period. Your charges will be reversed within a few days of your waiver as long as you are
within the open enrollment period. You will receive an email confirmation when you
have successfully waived your insurance. This email is your only receipt, and will
be necessary as proof of your waiver should a discrepancy arise. Information about
the 2014-2015 academic year health plans can be found at https://www.aetnastudenthealth.com/aiu and also in the email notifications sent to students at the Alliant email addresses.

If a student wants the Alliant Student Health Insurance Plan, do they have to take
action on the Aetna Student Health website?

Yes, students must enroll on Aetna Student Health at https://www.aetnastudenthealth.com/aiu and agree to the terms of the insurance. If you fail to do so during the open enrollment
period, you will not be officially enrolled and may have to request to be reimbursed
or pay out of pocket for medical coverage.

When are students billed for health insurance?

Students are billed within 24 hours of when they are confirmed for housing or register
as an international student. are listed as international, or are registered in 12
or more units. If a student adds a dependent or waives coverage, allow one week for
the adjustment to process.

Can a student send in a paper waiver form?

What sort of health coverage does a student need in order to waive Alliant's policy?

The coverage must be for the entire semester for which the student is waiving coverage.
Also, it must be provided by a company licensed to do business in the United States
with a U.S. claims office and U.S. phone number. The plan must provide coverage for
prescription drugs. Also if you are an international student, the plan must meet
the following requirements:

At least $7,500 coverage for Repatriation (repatriation provides transportation to
your home country in the event of death)

Medical benefits of at least $50,000 per accident or illness

Emergency Medical Evacuation coverage in the amount of at least $10,000 (medical evacuation
is emergency transportation to the nearest, most qualified treatment facility)