MyKid's Patient Portal: Medical Information at Your Fingertips

Access Your Child's Health Information Anytime, Anywhere

MyKid’s Patient Portal is an online tool offering many benefits for busy parents. During your child’s registration process, agree to receive an email invitation to establish your portal account and the rest is easy. Follow the email prompts and you’ll have access to:

Health record summary

Medications

Allergies record

Immunizations

Health issues

Past procedures

Most imaging results

Educational materials provided during visits

Continuity of care document to share with providers

Most lab results and pathology reports

ECHO, EEG, and EKG reports

More Features Coming Soon:

The MyKid’s Patient Portal offers a secure messaging platform to communicate with your physician’s office for questions and general information. The portal is also accessible on the FIT4KIDS mobile application.

The "Documents" section contains summaries of clinic and hospital visits, as well as any educational materials that were provided as part of your childs’ visit. You must have a PDF reader to view or download a document.

The "Labs" section will have most of your child's lab test results. Test results for sensitive information will not be available in MyKids patient portal.

The "Copy of Record" section allows you to view or download a "Continuity of Care Document" (CCD).

Test results are usually released to MyKids Patient Portal within three (3) days. Certain restrictions apply.
For medical records that are not included on your MyKids portal and for which you need a copy, please complete the consent for record request. You may contact the office of Health Information Management (HIM) at 1-800-432-6837 for assistance in obtaining medical records.

Is my medical information safe in the Patient Portal?

What is Cerner Health?

Cerner Health is a product of Cerner Corporation. Cerner is a worldwide leader in creating system solutions for medical providers that help them deliver better, more efficient care. It is the company that designed MyKids Patient Portal. The login ID that you create when registering for the portal is sometimes referred to as a Cerner Health account.

What if I have questions about the portal?

Cerner provides support for questions about the portal, accounts or medical records. For help, call 1-800-621-8014.

I forgot my password, what should I do?

You may click the “Forgot Password” link on the Sign In page to reset your password online. You may also contact Cerner’s Consumer Care 1-800-324-8163.

Can you send me a new invitation as I have lost it, let it expire, or did not receive it?

My doctor’s office has something similar called NextGen. Do I have to sign-up for MyKids Patient Portal if I use the one in my doctor’s office?

Yes. The “patient portal” system used by your doctor’s office and MyKids Patient Portal are separate and distinct systems that do not at this time “talk” to one another. MyKids Patient Portal can only assist you with health information related to your child's doctor visits, pediatric or urgent care services.

What is a “Continuity of Care Document”?

This is an electronic document exchange standard for sharing patient summary information. It includes pertinent information about current and past health status in a form that can be shared by all computer applications. A CCD provides a snapshot in time of specific medical information that can be exported to another medical record system.

Why don’t I see medications that I previously took or allergies that I used to have?

"Medications and Allergies" only show currently active information. They do not display past medications or allergies. At every visit, be sure to tell your provider about any changes in the medications you are taking so that the MyKids Patient Portal will have the most up-to-date information.

What if my medical information is incorrect?

If you have any questions about the medical information you see in the patient portal, please call or send a message to the Nicklaus Children’s Hospital Health Information Management Department with a “Request to Amend a Medical Record”. You can reach then by calling 305-669-6412 and select option #4.

What is a Personal Heath Record (PHR)?

A Personal Health Record (PHR) gives you the ability to document, store, and manage your child's personal health-related information and records from any number of healthcare organizations. It is not the same as the MyKids Patient Portal, which is a patient portal that displays information from Nicklaus Children’s Hospital electronic health record.

How can I access the PHR?

By using the "Account Settings" page, you can link to Cerner Health and access a PHR. This is entirely optional. Any information that you choose to store here is controlled only by you. Your healthcare providers will not see this information unless you print it out and share it with them. Your health information from the MyKids Patient Portal will not be automatically entered into the PHR.
When you are in the Cerner Health PHR, you can click the “Return to Nicklaus Children’s Hospital” link at any time to return to your portal record.

Do I need to use the Cerner Health PHR as part of the MyKids Patient Portal?

No, the MyKids Patient Portal is completely separate from the Cerner Health PHR. The PHR is available only if you choose to use it. There is no need to use the PHR in order to receive the benefits of the MyKids Patient Portal. Any information that you enter in the PHR will not be shared with your providers unless you print it out and share it with them.