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Communication skills we all could improve

Here’s a collection of courses aimed at improving your communication skills. They are all written by people who know what they are talking about (psychologists, coaches and professors). Each one of these courses is filled with hands-on advice ready to be applied to your life.

9 courses

Courses in this collection:

1

Excelling as a First-time Manager

How to create an effective learning environment

This is a practical course aimed at first-time managers who are looking to build an effective and open team. If you are interested in courses that cite academic studies or rely solely on case-studies, this isn't the course for you. Instead, what you will get is a 100 percent practical course that focuses on actionable tools and exercises you can do with your team and with other managers.

The exercises will be useful in situations such as:

Giving and getting feedback from your team;

Workshops with your team or customers;

Ideation together with your team;

Meetings and learning with other managers.

The course touches on three central aspects of management and working with a team: creating engagement, giving and receiving feedback, and cooperation.

In our experience at Irrational Labs, we find that it’s the companies trying to help consumers become happier, healthier and wealthier that make the most mistakes valuing their products. This course will help you better understand these mistakes and how to avoid them.

Have you ever been curious about questions such as:

Why people get so excited about buying things that are in short supply?

What causes promotions to drive short-term spikes in sales yet become counterproductive over time?

When can offering a product for free actually be bad for the customer?

In 22 short and fun lessons, you will learn the answers to these questions as you are introduced to key concepts from the field of behavioral economics. You will get examples and exercises to help you take what you’ve learned and apply it to the pricing and promotions of different products and services.

This course is primarily for product managers, designers and creators of products and services that are helping improve people’s well-being.

If you choose to apply any of these insights within your company, we ask that you answer one question before making any changes: “Will this make people better off?’ This simple rule of thumb will help ensure you’re making changes that improve your customer’s bottom line as well as your company’s.

Practical tips and tactics aimed at overcoming your fear of public speaking

Are you afraid of spiders? Snakes? Heights? How about fear of speaking in public? Fear of public speaking, better known as ‘stage fright ’is one of the most common fears people experience. At some time in your life, you’ll probably be asked to speak in public. Are you getting anxious just thinking about it?

Whether you’re giving a toast at a wedding, conducting a business meeting or speaking to a large audience at a social event, you’ll want to be prepared to do your best. In this bite-sized course, Taking the Fear Out of Public Speaking, you’ll learn: how to reduce your anxiety about speaking in public; practical ways to plan your speech; how to effectively use visual aids, and useful tools to use during your talk. In addition, you’ll learn a valuable tool used to evaluate your speech.

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4

The Art of Keynoting

How to Go From a Decent Speaker to a Great One

This is a short course of 13 lessons on how to develop from an OK speaker to a really, really great one. Created by Alf Rehn, who is a professor of management and a professional keynote speaker, it is created for those who wish to develop as professional speakers. Rather than going through the very basics of public speaking, it addresses what you need to do to stand out, and win over the hearts and minds of audiences. The course also delves into issues such as using humor in speaking, stagecraft, and other aspects of speech design, performance, and audience interaction.

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5

The Perfect Conversation

Learn the art of sparkling conversations in 10 simple steps

***Over 5000 users are learning about the science of people from Vanessa's courses. It's easy to join them!***

Conversations are like sports.

Just like in any sport, you have to hone your conversational muscles if you want to be good at them. You train for difficult topics. You re-play miscommunications in your head.

And just like elite athletes, you need a conversational game plan.

The art and science of sparkling conversations is one of our most requested topics at the Science of People. So a few months ago, I decided to do a bit of research on the topic to write this course for you.

How can you engage in effective and memorable conversations with anyone you meet?

I will show you that there is both an art and a science to effective communication.

I have broken down the structure of a conversation into 10 steps that will take your average interactions and make them awesome ones.

I’m Vanessa Van Edwards, and my goal with this course is to teach you to be the most memorable person in the room, for the right reasons.

Let’s do it!

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Said about the course:

"So many fun, quirky and effective exercises. The ten days you spend with this course will be interesting...to say the least!"

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6

The Complete Guide to Effective Feedback

Overcome the fear of speaking up and learn how to give (and ask for) feedback that counts

Most of us like to see ourselves as empowered and direct—able to speak up and be honest about what matters to us. Yet many of us also have at least some times where we struggle to speak up or give feedback. We may censor what’s true for us - and, as a result, not get our needs met or lose trust and connection with others and ourselves.

What gets in the way of speaking up? We'll explore the answers to this question and how to overcome our fear step-by-step this 12-day course.

You will find out how to speak up in a way that ensures you're heard, even in challenging situations.

You will be equipped with the same knowledge that I teach to high-level professionals from Fortune 100 companies and to leading universities.

The course is based on a two-day program I teach at Cornell University as part of their professional development programs. What I share is the product of two books on this skill set. I share these skills regularly with companies through training and coaching.

So all of it is tried and tested!

Sign up and you'll be on your way to giving effective feedback in no time.

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Said about the course:

"The title doesn't lie, this is one helluva course. I have actually taken it twice to make sure I try all the exercises. I really believe my team can tell the difference in how I give feedback nowadays."

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7

Assertive Communication

How to express your ideas and stand up for your opinion

This is a free course for you who want to:

Learn how to say no without guilt

Express your ideas

Or who just want to stand up for yourself in life, relationships and on the job

Some people have a passive style of communication, some an aggressive and some might even have a passive-aggressive style. The most functional of styles is definitely the assertive way.

This course won’t turn you into the most assertive person in the world, but it’s one small step to learning this way of communication. Sign up using your email and you are on your way!

Walk around and have relaxed conversations with people you don't know.

Build relationships.

Does the mere thought give you chills?

You are not alone. It may sound simple to some, but for many of us it makes our heart palpitate, we sweat, get tongue-tied and stutter when we are expected to speak spontaneously in different situations.Thoughts such as, “what should I talk about?”, “what if I’m all alone?”, “what if no one thinks I'm interesting?”, “I'll only say stupid things,” may be running through your head and put an immediate end to any attempts to approach others. But it doesn't have to be this way.

In this course, we will go over a few psychological theories that affect us when we mingle, and how we can get around unnecessary mind traps and fears that are easy to get stuck in. I will also give you exercises that will help you get an idea of how you can actually train yourself how to mingle.

So why should you get better at mingling? For one thing, it often becomes a lot more fun to go to parties and other private functions where you don’t know that many people. But it’s also extremely useful when you run a business when you want to create better relationships between business and universities, or perhaps when you want to present some exciting research results. When you mingle, you are building networks.

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This course is created by trained psychologist, Jenny Rickardson. She works in the department of behavioral medicine and pain treatment at Karolinska University Hospital, in addition to being a lecturer on ACT and teaching psychology at Psykologifabriken.

The course is based on learning psychology and CBT, along with elements of ACT (Acceptance and Commitment Therapy).

Since so much of our work related communication is done through emailing today, this vital tool can be the spine of good personal structure if properly used, but can also be the tuft that overturns an already heavy load if not used correctly.

There are no central and internationally established guidelines for how to properly email, but hasn’t some form of code of conduct developed over time?

Throughout this course I will identify some of the least common denominators in terms of how we email. The ambition is for these rules of thumb to ensure that the communication between us runs smoother and that our everyday lives filled with emails becomes at least a little bit easier.

I, who have created this course, am David Stiernholm and I am a struktör, which means that I on a daily basis help people, companies and organizations become more effective by creating better structure and becoming more organized. My services include talks, courses and individual sessions.