With the addition of new BC 1.2 (USB-IF Battery Charging Standard) compatible charging hubs to our product line we wanted to shed some light on a bug we have discovered for Mac users. When using any of the following products an OS X pop-up error message may occur that claims the users iPad is not […]

2015 Update: For the latest firmware information please see our firmware update page here. USB 3.0 is ever evolving with new hardware and software that create new compatibility considerations, and Plugable is committed to staying on the cutting edge and improving our product functionality and compatibility. For the best user experience we recommend to install […]

Plugable does extensive testing to determine which devices charge at what rates on our chargers and charging capable hubs. This turns out to be important, because USB charging is not (yet) well standardized, and results vary by device. If you’re looking for a charger, our data on charging rates will tell you exactly how much […]

This article is no longer relevant. We have a newer hub firmware update. See our Mid-2014 Hub Firmware update for the latest info. 4.26.13 Updated with new versions Note this post is only about hubs. For our own UD-3000 dock, please don’t follow this post — we have a separate post on the customized UD-3000 […]

USB 3 support is still evolving on OS X. Below is a listing of the known issues affecting our hubs on OS X: 1. Updates specific to certain models of Apple computer are available that affect “USB 3 reliability.” Applying all updates from the App store on your USB3 Mac is recommended for best results, […]

2.8.13:This post is no longer current Please refer to our newer post Plugable USB 3.0 Hub Firmware Upgrades VIA Labs has released a new firmware version for their VL811 USB 3.0 hub chipset. A primary feature is a work around for issues on Mac OS X 10.8 systems, where USB storage devices would disconnect unexpectedly […]

Good news Mac owners! Apple has released a graphics and USB focused update just for late model, Mid 2012 MacBook models including “all Mac notebooks released in June 2012.” This update “includes graphics performance and reliability enhancements and improves compatibility with some USB devices.” As with any OS X update, simply choose updates in the […]

[Updated 11/20/2012] Microsoft’s official statement is “Windows RT uses class drivers and in-box drivers exclusively, departing from a common driver added scenario on the x64 or x86 architectures.” (see Microsoft policies). There is no DDK. Officially, installing drivers on Windows RT is not supported. That said, it turns out there is at least oneWindows ARM […]

Microsoft is formally launching Windows 8 today. With all the talk about Windows 8 being focused on the UI, it’s easy to overlook developments that have been happening under the hood. Some important changes include the addition of a native USB 3.0 stack, UASP or USB Attached SCSI Protocol support as well as support for […]

We’re as excited about the Windows 8 Consumer Preview release as we expect many of our customers are. And we’re here to help if you install Windows 8 Consumer Preview on computers where you’re using or plan to use any Plugable devices. We’ve already begun installing Microsoft’s latest operating system on PCs in our lab […]