Not responsible for damage!

How many times have you heard this from an airline? They warn you, if you check your stroller (gate check or otherwise) with us, we will not be responsible for any damage that it may suffer.

Imagine landing in some far away land, gathering your bags and going to retrieve your stroller only to find that it is now twisted, missing a wheel or worse yet dirtier than when you checked it in with the airline! I’ve heard too many stories of airlines damaging strollers and then claiming they are not responsible for the damage.

Here is just one example: American Airlines website clearly states, “American is not responsible for damage to any stroller not properly packed in original packaging.” Original packaging, that’s right- the box it came in when you bought it!