Enablement of IT Security Admin through Seamless Adoption

Organizations should have total control over their data security environment to ensure maximum security and transparency. A key consideration for any security product, however, is that managing it should not turn into a full-time job. In the quest to simplify the role of an IT security admin, most assume that something has to give often at the expense of the end user. And if the end user experience isn’t seamless, employees may find it too cumbersome or intrusive to embrace the importance of securing their data.

Their success is not only dependent upon securing the environment, but also taking on the added responsibility for ensuring the solution is adopted throughout the enterprise. So what are the key factors to enabling the IT security admin so that they can keep on top of everything but also have peace of mind?

Integration into your business should be easy

IT security admins should not have to spend an inordinate amount of time configuring a solution. Configuration should be easy. The most commonly-used options should be enabled right out of the box, ensuring a smooth deployment experience.

Devices should be automatically encrypted and protected once software is installed, and communicate automatically with the server on a regular basis. Administrators can only rest easy if they know their machines are completely protected. But let’s face it, users can be unpredictable. So to ensure optimized security, end users should not have the capability of removing the protection, no matter what rights they were granted on the machine.

Auditing should be simple, intuitive

For many organizations, there often exists a separate group who manages security audits. These group members may require only specific access for auditing purposes, so the IT security admin needs the ability to allow control over user-rights so that they have access only to the audit reports which they need themselves, having a full range of functionalities including the ability to sort, sequence and drill into both device and console-admin history, with capabilities of exporting custom reports. The audit process should be made secure and easy to use.

Cumbersome support tasks hike up costs, reduce effectiveness

Time is money. No organization wants its support staff burning time on password resets or recovery help, nor does any IT security admin want to be spending countless hours on doing so. The solution is then to move traditional time-consuming, low-value support for forgotten passwords onto the end user. Self-Help Recovery allows users to regain accesses to a device to which they’ve forgotten the password. By simply resupplying their personal list of answers to a set of security questions, they are quickly and easily able to reset their password and continue working.

Today, a secure enterprise environment is a necessity. That culminates in enabling the IT security administrator while providing a seamless user experience that facilitates adoption.

Find out how SecureDoc Server has become the preferred tool-set for the enabled IT security admin by taking it for a test drive.

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Hal is WinMagic’s Global Training Manager, with over 35 years of experience in Software Design and Development, IT Management, Training, Professional Services and Documentation. During his spare time Hal enjoys any time spent with family and friends, photography, travel, playing the guitar and “mucking about” with synthesizers and home electronics. Hal Hagan

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