In need of commercial debt recovery?

Slow paying customers can harm your business and have a negative effect causing cashflow problems for your business. If your customers are not paying then you should consider a commercial debt recovery plan to allow for full recovery of monies owed.

Getting paid by your customers is crucial to your cashflow, and not getting paid may put you out of business. Nobody wants to upset a repeat customer for fear of losing future business, which is why intelligent commercial debt recovery makes sense.

Our approach to commercial debt recovery

We understand how awkward it can feel taking action to recover a debt from your best customer or client. We take a diplomatic but firm approach to commercial debt recovery. We discuss the situation with the debtor and try to resolve any problems so that we can reach an agreement on your behalf.

Rather than sending standard letters that can not only offend your customers but also
are pretty ineffective, we tailor our service to your needs, your style and your customers. We are commercial debt recovery experts with experience across many commercial sectors for clients from sole traders to SMEs to national companies.

We do our best to collect your debts without court action. Not only is this best for your business in most cases but courts expect you to have made all reasonable efforts to recover your debt or resolve any dispute before starting legal action.

Ultimately, a customer who doesn’t pay isn’t a sale, they are a cost. We can help lift this burden with our legal expertise and respectful skills in commercial debt recovery.

Is commercial debt recovery right for me?

If more than 50% of your debt is even slightly overdue, then yes, or if you have one stubborn customer who is simply refusing to pay what is owed, then commercial debt recovery is right for you.

In the short term, a proactive approach to recovering the overdue debt will help with your immediate cashflow problems. Once that is underway, a review of your credit control process may help avoid a further build-up of outstanding debtors. Alternatively, depending on your industry and customer profile, you may need continuing support for when debts reach a certain age.

What we will need to know to carry out commercial debt recovery

We will assess the nature and context of your debt so we can advise on how best to proceed. For commercial debt recovery it is important to know:

Has your client agreed a contract in writing?

What were the terms of credit?

How overdue is the payment?

Is all or some of the debt in dispute?

Have you done business before and do you hope to do business again?

Armed with this information we can advise you on the most appropriate strategy to pursue.