Seven Things You Need to Know about Working with Virtual Assistants.

Posted on March 18, 2014

Hiring virtual assistants (VAs) is one of the most effective and inexpensive solutions to manage aspects of your business. VAs can be a huge help and unlike hiring a full-time employee, you don’t have to spend a large amount of money to enlist their services. Like any boss-employee relationship, however, it is very important that you mesh well with your virtual assistant to ensure the success of your business. Here are some important things you must know about working with a virtual worker.

1. Don’t expect a plug and play solution when you hire a VA

Keep in mind that outsourcing is not a magic pill that makes everything work perfectly once your virtual assistant gets onboard. After all, even highly skilled professionals still need time to adjust to their new work environment before they can reach full productivity. So be realistic and don’t make absurd expectations about your virtual assistant.

2. It is important to train your virtual assistant

As mentioned earlier, VAs need time to familiarise themselves with their new work environment. As such, you should take the time to train your virtual assistant in your systems and processes so they can quickly start producing quality work that meets your standards.

3. Give clear instructions

Give instructions as succinctly and clearly as possible, especially when delegating a task for the first time. Encourage your virtual worker to ask questions if there are things about the project that he or she doesn’t understand. Make sure you answer these questions as quickly as possible. Always remember that assuming your VA knows and understands everything can get you into trouble.

4. Set realistic timelines

Don’t expect your virtual assistant to finish an extensive ten-page sales report in 30 minutes or less. Not only is this unreasonable, it isn’t something that is doable, either. As such, consider the parameters in place on each task and set realistic timelines.

5. Treat your VA as part of the team

Your VA is an important part of your business and should be treated as such. Trusting and helping your virtual assistant develop a sense of belongingness can boost his morale and motivate him further. To ensure loyalty and hard work, treat virtual assistants the exact same way you would in-house employees.

6. Praise your virtual assistant

If you want to establish a strong relationship with your virtual assistant, give praises when projects are accomplished. This will make your VA feel good about himself, which helps boost confidence, loyalty and productivity.

7. Always pay on time

Being the business owner, you don’t want your virtual assistant to miss important deadlines. On the same token, your VA doesn’t want his pay to get delayed. Otherwise, he will be worrying about paying his bills, which can affect the quality of his work. If you want your VA to stay focused, always pay on time.