Requirements

It is preferable to install the ServicePilot Agent directly on the target server than using remote WMI collection.

ServicePilot Agent installed on target machine: The ServicePilot Agent needs to run under an account with local administrative privileges. The ServicePilot Agent uses the local system account by default which has these privileges.

CDR Database connection parameters: Specify the host and the instance of the CDR Database

CDR Database Port: Specify the the port through which to connect to the CDR Database

Polling Frequency: optional Specify the interval (in seconds) at which ServicePilot will poll the CDR Database

External extension pattern: A pipe separated list of Like Operator patterns to Specify an extension as external to the enterprise. Starting the list with an ! will reverse the meaning, so then list internal extensions instead (Default: 0|+). See the Like Operator (Visual Basic).