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Frequently Asked Questions

Can I have a private workspace?

Yes! While Podio is a collaborative tool, sometimes work is confidential and should not be seen by everyone in an organization. A private workspace is invite only – users that are not a member of the workspace cannot access it or even see that it exists.

What are automated workflows?

You can use workflows to automate your processes in Podio. Workflows are triggered using a "when/then" format. For example, you can set up a workflow that functions like this: when you change the status of an item to "complete", then a task is automatically assigned to the person who needs to review the item.
Find out more

How is an annual plan different from a month-to-month plan?

On a Premium annual plan, you have access to Podio's advanced integrations, like contact sync and sales dashboards. All companies on an annual plan must verify their domain. Contact our support team if you have any questions or need help adding your domain to your organization on Podio.

What's the difference between an employee and an external user?

Employees are identified based on their company email addresses. For all plans, you pay for each employee, but all external members (clients, contractors, freelancers, etc.) are free. You need a company email domain attached to your organization to unlock free externals, let us know in Support for help adding this.

What is user management?

User management gives administrators control over members in your organization. This includes an overview of all members from the entire organization. Find out more

What is the light user role?

Podio allows you to collaborate with external users like clients, partners, and freelancers. The light role limits what these users can do. Light users can't edit, add, or delete apps, nor can they invite people to your workspaces. Find out more

What if I need custom integrations?

We have partners available to assist with custom integrations, implementation and training for your team worldwide. Find a partner here.