Help_ and Trade_ are redirects.
If lang. is set to Spanish (es), help_ should point to Ayuda.
If Ayuda was to get redirected to Assistance, the situation would be different.
This is not the only language where the redirects are messed up.
Solange is correct; trade_ (in this instance) should point to Cambio.

The user now has a ticket open about this problem. When you receive a response, you will be emailed a link to your ticket as well as a copy of our reply.
Be sure to utilize the link contained in the body of the email message from info@xat.com to navigate to your support request; do not reply to the email to answer security questions.
Once and if we verify you as the original account owner, authentication will be removed for your account.
Since this issue has been adequately addressed, I will close this topic and set a best answer.

Follow-up of Suggest Hats: https://forum.xat.com/topic/82-suggest-hats/
xat is interested in knowing what hats you all would like to see in a new power based on a short list compiled by a few contributors and volunteers.
Most (if not all) of the inspiration was drawn from the linked topic in this post.
If your suggestion has not made it into the list (poll content), it likely falls into one of the following categories:
The idea presented was not intelligible (description was unclear or accompanying images are broken)
The suggestion was construed to be for a new pawn, not a hat
The suggestion is represented in another power that is not limited in availability
The suggestion was filtered for other reasons
xat is not in favor of promoting the material
It should be noted that some that are not technically "hats" may be added and that a few were already selected by the administrators.
The top ten will be forwarded to xat staff as a suggestion. In terms of scalability, fairly flexible (may be expanded to twenty+ in the future)