What is Customer Relationship Management (CRM)?

Customer relationship management (CRM) manages your business's single most important goal - satisfying your customers. A highly effective customer relationship management system will encompass and enhance all aspects of customer interface, from sales and marketing to customer service: existing client relationships become stronger and new client relationships evolve more quickly - all core requirements of business success. Salesforce is a global industry leader whose expertise in client relationship management is peerless. Our technology and customer management software is specifically designed to bring increased simplicity, integration, efficiency and visibility to your enterprise. As cloud computing providers, we offer CRM software as a service with our Force.comPaaS (Platform as a Service), so that you can multitask and keep track of your customers and your budget at the same time - a must in today's economy. Why not take up our risk free CRM trial for 30 days.

Better CRM from Salesforce Australia

Faster. Cheaper. Easier. Better. Salesforce Australia takes your business to the next level. Salesforce's customer relationship management software instantly streamlines and automates your business processes. By creating infrastructure-as-a-service, your business allows sales, marketing, and support teams to work in sync and see important sales and customer data with more width and breadth, freeing them up to generate new clients and better service existing ones.

Why will Salesforce revolutionise your Sales and Marketing?

Our effective customer relationship management solutions help keep your sales reps and marketing team focused on filling the sales pipeline and generating revenue - not manually tracking sales leads. By allowing your team to market through multiple channels and view all account-related information and activities, Salesforce Australia's Customer Management Software reveals what works and what doesn't - and converts your leads into clients more often, more quickly.

Client Relationship Management Solutions for Service & Support.
CRM enhances your ability to provide an excellent customer experience: allowing you to collate customer support requests from various channels, assign teams and agents more efficiently, access the best solutions to customer problems, boost support cases, direct customers towards web-based solutions and quickly highlight where your service can be improved.

Why choose Web CRM over Traditional CRM Software?

The tide of contemporary business culture is turning away from traditional customer relationship management software, which is expensive to install and maintain, and opting for web or hosted relationship management instead. Why pay more to manage leads and create well recorded and successful client interactions when Salesforce uses a pay-as-you-go model that saves you money?

Web CRM Pays For Itself More Quickly. Removing the need for a huge capital investment on IT infrastructure and technical maintenance staff and streamlining existing IT costs with PaaS, our Customer Management Software offers a much quicker return on investment.

What is Cloud Computing?

Cloud Computing is the revolutionary new way to deliver software to businesses in the Third Millennium - over the net. With no software or hardware to buy, install, maintain, or upgrade, the much more compelling cloud computing model is transforming the customer relationship management market into a rental model - permanently.

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What is Salesforce?

Salesforce makes revolutionary business applications, served from the cloud, designed to help you generate leads, get new customers, close deals faster, and sell, service, and market smarter. It all adds up to growth, and possibly the need for more office space.

Sell smarter and
faster with the
world’s #1 CRM.

Sell smarter and
faster with the
world’s #1 CRM.

More leads. Less work.

Welcome to the Salesforce Customer Success Platform.

Salesforce makes revolutionary business applications, served from the cloud, designed to help you generate leads, get new customers, close deals faster, and sell, service, and market smarter. It all adds up to growth, and possibly the need for more office space.