Partners

ServiceChannel’s Partner Community Is Robust and Responsive.Together We Deliver the Best in Facilities Management Technology.

The ServiceChannel Service Automation Suite provides open Application Programming Interfaces (APIs) that enable integration to and from leading technology partners. ServiceChannel seamlessly integrates an array of best-of-breed technologies with its comprehensive facilities management platform, providing the flexibility to meet any client-specific requirements.

Technology Partners

Ariba

Ariba is an SAP company. Every day, Ariba helps its customers find opportunities to cut costs, reduce risk, and grow revenue through better collaboration with trading partners. Ariba enables that collaboration through the Ariba Network — a cloud-based community where you’ll find buying, selling, and managing cash to be as easy as using Amazon, eBay, and PayPal.

Astea International

Astea International is a global provider of end-to-end service management software solutions that offer all the cornerstones of service lifecycle management, including customer management, service management, asset management, forward and reverse logistics management, and mobile workforce management and optimization.

Intelligent Data Systems (IDS)

For more than 30 years Intelligent Data Systems has been working with retail, facility maintenance, framing, and motor coach industries in designing and implementing the most advanced computer software technology available.

JD Edwards

Oracle’s JD Edwards World single platform solution enables better collaboration both within and outside your business network. Very large, large, medium, and small companies around the globe trust their business to run on JD Edwards, because of its low total cost of ownership, stability, and breadth of products.

Microsoft Dynamics

Microsoft Dynamics offers a full range of software focused on delivering business insights that matter to both you and your customers, from customer relationship management (CRM) software to enterprise resource planning (ERP), from supply chain management to business intelligence and reporting.

Oracle

Oracle offers an optimized and fully integrated stack of business hardware and software systems.

QuickBooks is Intuit Inc’s set of software solutions designed to manage payroll, inventory, sales, and other needs of a small business. The software’s features include marketing tools, merchant services, product and supplies, and training solutions.

Salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. Its industry-leading CRM platform has become the world’s leading enterprise cloud ecosystem.

SAP Finance

SAP SE is the world leader in enterprise software and software-related services.

KEY2ACT

KEY2ACT delivers innovative field service solutions that streamline operations from the sales to field to accounting, arming customers with the insight they need to do their work more proactively, productively, and profitably.

Solution Partners

Archaio

Archaio is a powerful tool for performing facility inspections, reporting maintenance issues, managing workflow, and collecting detailed analytics. Its mobile app reports issues with detailed notes, photos, video, and GPS location on the facility’s floor plan, and its web-based dashboard gives management full visibility and control of operations, instant notifications, enhanced accountability, and reduced liability with user, date, and time stamped activity logs.

Avalara

Avalara, Inc., is a leading cloud-based software platform provider that delivers a broad and growing array of compliance solutions related to sales tax and other transaction taxes, such a value-added tax. Avalara helps businesses of all sizes achieve compliance by delivering comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use.

Phoenix Energy Technologies has been managing thousands of retail locations for multi-site national accounts for over 12 years, and most recently joined as one of the Duke Energy commercial portfolio companies in the fourth quarter of 2015. Phoenix Energy Technologies combines industry expertise and workflow optimization paired with the capability of connecting to buildings without additional hardware. Phoenix Energy brings together utility, maintenance and operational data into a standardized, web-based platform.

SpaceIQ is a technology company founded to transform every workplace from a cost center into a competitive advantage. The SpaceIQ workplace management platform is a smart IWMS/CAFM solution with a suite of powerful and easy-to-use workplace optimization features such as space planning, move management, real estate forecasting and more, helping companies of any size to increase engagement, fuel productivity and reduce costs through operational efficiency and centralized visibility.