Black Screen Temp Fix (For Router Users)

I have been experiencing the Black Screen of Death (black screen, mouse cursor upon enter, can't hear sounds, WILL NOT DC automatically) during the past week intermittently and so I dug up around the net and on how to fix this but did not find anything that would work with my case.

Basically, each time I zone out (use a portal) towards an instance I get this annoying black screen. On some days I dont, but on other days DN will black screen on me completely for a whole day or more.

I tried using low settings, windowed mode and disabling sound and none of them seem to work (which would mean that the issue does not lie in my pc since I could play on WoW, Skyrim and BL:R with higher settings) I have also tried fresh reinstalls which also did not work.

Finally, I read somewhere that the black screen is just the game timing out on me and it was a network issue and at first I doubted my low bandwidth (1 mbps)

I tried to use a free VPN to test out the network theory and it worked! however, I was experiencing very high delay (1-2 seconds) and it was almost unplayable if going into pvp. well at least that solved the black screen problem. Then it hit me, what if it was some routing error since at the time I was using a D-Link wireless router, so I tried bypassing the router and directly connecting the modem. Problem solved, no more black screen. Except that 3-4 people would also need the router since our household uses the net on a daily basis.

The final solution I thought of was port-forwarding for router users, so i would like to request the ports used for the game so we could configure our routers and avoid the black screen

I have been experiencing the Black Screen of Death (black screen, mouse cursor upon enter, can't hear sounds, WILL NOT DC automatically) during the past week intermittently and so I dug up around the net and on how to fix this but did not find anything that would work with my case.

Basically, each time I zone out (use a portal) towards an instance I get this annoying black screen. On some days I dont, but on other days DN will black screen on me completely for a whole day or more.

I tried using low settings, windowed mode and disabling sound and none of them seem to work (which would mean that the issue does not lie in my pc since I could play on WoW, Skyrim and BL:R with higher settings) I have also tried fresh reinstalls which also did not work.

Finally, I read somewhere that the black screen is just the game timing out on me and it was a network issue and at first I doubted my low bandwidth (1 mbps)

I tried to use a free VPN to test out the network theory and it worked! however, I was experiencing very high delay (1-2 seconds) and it was almost unplayable if going into pvp. well at least that solved the black screen problem. Then it hit me, what if it was some routing error since at the time I was using a D-Link wireless router, so I tried bypassing the router and directly connecting the modem. Problem solved, no more black screen. Except that 3-4 people would also need the router since our household uses the net on a daily basis.

The final solution I thought of was port-forwarding for router users, so i would like to request the ports used for the game so we could configure our routers and avoid the black screen

Ok. thanks for the information. I can extract the ports used by DN. be back in a few moments.

Edit: I'm back. Here's my scan.
there are 4 ports opened throughout opening and playing dragon nest.

thanks, i will try to port forward the in-game port, since the log-in server works just fine even during routing. Although the *map loading* seems like the one causing the black screen? Since, I can log-in at any time and can wander around in towns buy using the ticket agent npc's. The main problem with black screen is during instances.

thanks, i will try to port forward the in-game port, since the log-in server works just fine even during routing. Although the *map loading* seems like the one causing the black screen? Since, I can log-in at any time and can wander around in towns buy using the ticket agent npc's. The main problem with black screen is during instances.

I haven't actually read the ports open when i go outside of town. I'll try again soon.

I have the same Problem too.. I'm using broadband connection via USB and the still work I can play the game on PVP but certain time after the battle I'm going disconnect, but my main problem is when I'm going out of the main city (e.g Saint haven, Calderock Village the game goes black screen as same as naj's problem... please can somebody help us or tell us why this happens?

I have the same Problem too.. I'm using broadband connection via USB and the still work I can play the game on PVP but certain time after the battle I'm going disconnect, but my main problem is when I'm going out of the main city (e.g Saint haven, Calderock Village the game goes black screen as same as naj's problem... please can somebody help us or tell us why this happens?

You need to port forward ports to your computer. I don't know about broadband USBs though. If you can access the interface of the broadband USB, there may be an option for port forwarding.