SHIPPING, EXCHANGES AND RETURNS

Shipping

Collection at a Zara store - FREE

Home delivery:

Standard delivery - MOP 100.00 / FREE (Orders over 500 MOP)

The estimated delivery time will be between 2-3 working days, depending on the delivery address.

The time frames shown above will be extended for islands and remote areas.

At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order.

EXCHANGES AND RETURNS

You have 30 days from the shipping date to return your purchase from Zara.com FREE OF CHARGE.
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*Underwear: underwear items may not be exchanged or returned, except for baby sizes 0 to 36 months.
*Accessories: jewellery, tights, leggings, Underwear, socks & sock leggings and hairband can't be exchanged or returned.

AT A ZARA STORE

You can return items at any Zara store in the market where the purchase was made as long as the store has the section to which the product belongs – woman, man, kids.