Avoid using the TUI to start and stop recordings for internal meetings. Specifically:

(Recommended method) If a user starts recording from the Cisco WebEx web meeting room, then the audio, video, and web portions will be recorded. Subsequent stopping and starting from the web meeting room will affect all portions of the recording, as users would expect.** If a user starts recording from the TUI by pressing #61, then only the audio and video portions will be recorded. The web portion will not be recorded.

If a user presses #61 after the recording was already started from the web meeting room, then the audio recording is stopped while the web recording continues. The resulting synchronized audio and web recording will be silent during the periods when the audio recording is stopped.

Note also that the Cisco WebEx web meeting room will not indicate that the audio recording has stopped or started due to a user pressing #61. Audio meeting participants will, however, hear voice prompts indicating that the recording has stopped or started.

The Cisco WebEx player is supported only on Mac and Windows user systems.

One .arf recording file is created for each instance of the user starting and stopping the recording of a meeting. Each meeting is limited to 30 .arf recording files.

Internal Implementation

Cisco Unified MeetingPlace records the audio and video portions of the meeting.

The Cisco WebEx Node for MCS records the web portion directly onto the Application Server through a secure NFS (*1) mount which is tunneled over SSH (*2). This connection is called the Application Server Link.* The Cisco WebEx Appliance on the Application Server creates the synchronized audio and web recording (.arf) file, which is transferred to the Web Server.

Restrictions for Recording Cisco WebEx Web Meetings

Meeting recordings are not supported for internal meetings that are scheduled from Cisco WebEx.

Continuous meetings cannot be recorded.

If the user starts a recording from the telephone user interface (TUI), then the web portion of the meeting will not be recorded until the user also starts recording from the web meeting room.

The synchronized audio and web recording will not include the portion of the meeting that occurred before the recording was started from the web meeting.

(For Cisco Unified MeetingPlace scheduling only) The complete audio and video recordings will be available from the Cisco Unified MeetingPlace web user portal.

Web recording files cannot exceed 2 GB due to a Linux limitation. If this limit is reached, then the meeting host will not be able to record any more meetings until the problematic recording file is removed.

For meetings scheduled from Cisco Unified MeetingPlace, you can remove the recording file from the Recordings page in the web user portal.

For meetings scheduled from Cisco WebEx, the meeting host can delete the recording file from the Cisco WebEx site.

As an extreme example, if the web meeting includes a Flash movie, then the web recording may reach 2 GB in approximately 1.5 hours.

Similarly, for internal meetings scheduled from Cisco Unified MeetingPlace, if the recording files exceed the limit for the Application Server, then no users will be able to record meetings until space becomes available.

Related Topics

How to Configure Recording for Cisco WebEx Meetings

No recording configuration is required for deployments in which users schedule meetings from Cisco WebEx. Complete the following tasks to configure recording for deployments in which users schedule meetings from Cisco Unified MeetingPlace:

Related Topics

Configuring Who Can Start and Stop Recording from the Cisco WebEx Web Meeting Room

Notes:

This topic applies only to deployments in which users schedule meetings from Cisco Unified MeetingPlace.

Your Cisco WebEx administrator may have already completed part or all of this task for you.

If you or your Cisco WebEx administrator complete this task, then the Cisco WebEx web meeting room will enforce the recording privileges that are configured in Cisco Unified MeetingPlace user profiles. Only meeting hosts with recording privileges can start and stop recording from the Cisco WebEx web meeting room.

If you or your Cisco WebEx administrator do not complete this task:

All meeting hosts will be able to start and stop recording from the Cisco WebEx web meeting room.

Users who join the audio meeting via a dial-out call are always treated as guests on the phone, even if they were authenticated over the web. Therefore, the TUI recording privileges of these users are determined by the guest profile in Cisco Unified MeetingPlace.

If, however, the user is a meeting host or alternate host who is authenticated over the web, then the recording privileges in the user profile are enforced for the recording menu in web meeting room.