If at any time during your gaming experience an issue arises or you
have a question or concern, be sure to mail us at
[email protected] We take great pride in ensuring all inquires
are answered in 24 hours or less.

While you can play all our casino games for free, if you ever choose
to play or Bitcoin, you first must register by clicking the following link where the only information needed
is a username and password, email addresses are optional (note:
registration-less gaming is on our roadmap, but not yet implemented -
follow us on twitter
to get the latest news). After you sign-in, click the "Account
Actions" link in the top right section of your screen and choose
"Deposit" to see your receiving Bitcoin Address.

Deposits are instant and for the most part all withdrawals are also
instant. In rare cases a withdrawal may take up to 24 hours to
initiate, but that's only because we may need to move Bitcoin from
our cold wallet to our hot wallet.

After you sign-in, click the "Account Actions" link in the top right
section of your screen, then click "Withdrawal" and proceed to fill
out how much you wish to withdrawal and the destination Bitcoin
address. Almost all withdrawals are instant, but in rare situations
it may take 24 hours to initiate from our end.

Absolutely, our hot wallet is not only not physically living on our
gaming servers, but we routinely move funds to a cold wallet which is
backed-up twice daily and stored off-line to prevent against
malicious behavior.