Our records indicate that you are either not enrolled in Membership Rewards or that you cannot use your points at this time. You can continue the booking using your Card as payment.

Gold & Platinum Supplementary Card Members - FINE HOTELS & RESORTS and The Hotel Collection are only available to be booked online by the Basic Card Member.

If you are a supplementary Platinum Card Member please call the Platinum Travel Service number on the back of your Card to book your FINE HOTELS & RESORTS or The Hotel Collection stay.

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IMPORTANT: Our rewards program will be unavailable between 3rd & 4th April, due to scheduled maintenance. Our Customer Service team are also only able to provide a limited service. We apologise for any inconvenience this may cause.

The views and opinions expressed within the content of these articles are those of authors and contributors and not those of American Express. This content has been commissioned and paid for by American Express. Any price and availability information was correct at time of publication but may be subject to change.

Hotel Offers Terms and Conditions

*All hotel prices, additional benefits and availability are correct at the time first presented on the American Express Travel website. While every effort is taken to ensure hotel inventory remains accurate, prices and availability remain subject to availability and dependent on third party supply. Featured hotel pricing and availability are not guaranteed until the receipt of your booking confirmation email. Hotel cancelation policy applies (see 'Your itinerary' after you have selected your room). Bookings are subject to the full American Express Travel Terms and Conditions. To view these please visit americanexpress.com/newzealand/travelservices/termsandconditions. Rules, restrictions and blackout dates may apply.

Terms and Conditions

To earn or redeem Membership Rewards points, Cards must be enrolled to the American Express Membership Rewards programme, and be active and current in their payments.

When paying with a combination of your American Express Card and Membership Rewards points, only the value applied to the Card is eligible to earn Membership Rewards points.

Membership Rewards Terms and Conditions apply when booking on the American Express Travel website. Please visit the Membership Rewards website to view the full Terms and Conditions.

Featured Hotels Terms and Conditions

All featured hotel prices, additional benefits and availability are correct at the time first presented on the American Express Travel website. While every effort is taken to ensure hotel inventory remains accurate, prices and availability remain subject to availability and dependent on third party supply. Featured hotel pricing and availability are not guaranteed until the receipt of your booking confirmation email. Hotel cancelation policy applies (see 'Your itinerary' after you have selected your room).

American Express International (NZ), Inc Incorporated in Delaware, USA. Principal Place of Business in New Zealand, 600 Great South Road, Ellerslie, Auckland 1051. ® Registered Trademark of American Express Company.