Uncle Bob's Cares WhatOur Customers Think!

117 Customer Ratings

(4.6 out 5)

Helpful/Friendly Staff

4.6

Appearance/Cleanliness

4.6

Expectations

4.4

Satisfaction

4.5

Likely to Recommend

4.6

30 Customer Reviews

5.0 out of 5 stars

By Anonymous

Haverhill, MA

July 29, 2015

I was quite pleased with the cleanliness of the property. Since I am storing uncovered orchestral instruments, I was concerned that dirt would be a problem. I was pleasantly surprised at how well kept and clean everything is.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Cathleen

Andover, MA

July 2, 2015

Appreciate the ability to ship large packages directly to storage unit; staff has been very accommodating.

Staff

4.5

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Alex

North Andover, MA

June 27, 2015

I really like the unit. The elevator and spare dollies really makes getting my stuff in and out of the unit a breeze. I cut my finger when I was dropping off a load and the store attendant got me a bandaid and was very helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Alexander

Andover, MA

June 2, 2015

The building is clean and sturdy.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.6 out of 5 stars

By Robert

Fairport, `NY

May 27, 2015

I am happy with your service and product

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Shannon

Chelmsford, MA

April 27, 2015

Shah was extremely courteous and patiently answered all of our questions. I feel that he went way above and beyond any normal expectation of customer service. I tried to give him a monetary tip for his excellent service, which he refused to take. This was A++++++ service. Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michelle

Lynn, MA

March 28, 2015

Wonderful greetings and service both on the phone and in person. Very helpful. Shoveled snow so we could access our vehicle. We highly praise this storage facility #226 in NO. Andover, MA. the owner and operator is excellent!
We look forward to further usage in the fall of 2015.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Leo

North Andover, MA

December 30, 2014

The are was secure and clean. I love the fact that you can drive in and that carts are readily available,

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Christine

N.Andover, MA

October 28, 2014

I am amazed that even though I go there infrequently the manager knows who I am. Gives you a sense of comfort that the storage facility is well taken care of .

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Gary

Andover, MA

August 27, 2014

Transport dolly was damaged on the wheel which was hard to push - excessive vibration..

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Patricia

Andover, MA

August 23, 2014

I had requested several times to make your web page easier to print out a receipt for business expense reporting needs. All that was needed was to print it in a PDF format in lieu if the current nonsense that it prints but I never got a response. Otherwise, everything was fine.

Staff

4.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Dustin

North Andover, MA

July 25, 2014

There were 2 people working on my contract, and while I was trying to look up information they asked me, both were asking me separate strings of questions. It was very difficult to keep track of what was going on, and it felt very pushy.

Staff

4.7

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.9 out of 5 stars

By Elizabeth

North Andover, MA

May 29, 2014

Friendly, professional service. Extremely knowledgeable. Accommodated my needs timely and professionally. Willing to be of assistance.

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Donna

Brockton, MA

May 26, 2014

The staff at North Andover were always friendly and very patience with me. I thank them for their professionalism, support, and courtesy.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Patrice

Damariscotta, ME

May 1, 2014

The staff is exceptionally polite, helpful and professional. I feel my belongings are safe at Uncle Bobs....

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Marilyn

Andover, MA

April 9, 2014

Shah was friendly and knowledgeable. He was very courteous and pleasant.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anne

Andover, MA

April 5, 2014

Always a wonderful experience!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sheila

North Andover, MA

March 25, 2014

I didn't expect a storage facility to be as clean and organized as it was. The associated worked with me on a minor problem I was having which was very helpful to me.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Robert

North Andover, MA

March 8, 2014

Very happy with the service and the hours of operation.

Staff

4.2

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.9 out of 5 stars

By Elaine

The Villages, FL

February 26, 2014

Well run business recommend you frequently

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Andover, MA

February 3, 2014

I deal with your manager Mr.Jehan and impresses me with trustworthiness, honesty and his no problem attitude,of which is important to me because of the original and one of a kind valuables I have in storage with Him.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Roman

Andover, MA

January 30, 2014

Storing my belongings during a stressful relocation was the most pleasant experience of my move. Mr. Jehan was courteous and kind and very helpful in accommodating my particular needs. He helped me choose the right space for my books and other household items at the right price for my budget.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.1 out of 5 stars

By Christopher

Andover, MA

January 2, 2014

Most personnel are friendly and helpful but a few are less so.

Staff

3.7

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Elias Lee Jr

N. Andover, MA

January 1, 2014

Not a thing today....GOOD JOB! Sincerely, Elias

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Anonymous

North Andover, MA

November 16, 2013

Inside parking wile visiting my unit - very important and desirable to me!

Staff

5.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Bob

Fairport, NY

September 30, 2013

We will be renting a storage space again this coming summer.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Wayne

Welcome, MD

September 23, 2013

The indoor loading/unloading area was great. I'm sure it's a life saver in bad weather.
We'll be back next summer!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By William

North Reading, MA

September 23, 2013

The staff was extremely accommodating with my unusual circumstances and I greatly appreciate the latitude they accorded me.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nicole

Lawrence, MA

August 31, 2013

Have always been happy with everything except rent being due lol. Recommended to my sister who just moved up and she rented a bigger space than ours! Thanks.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

North Andover, MA

August 30, 2013

It is a pleasure being part of the uncle bobs storage family. Johaun is the great guy its a pleasure doing business with him.He is very professional. I would refer a friend in a second to this facility.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in N. Andover

Climate controlled storage space is essential for the cold Massachusetts winter, and Uncle Bob's Self Storage on Route 114 in North Andover will help keep your items warm and store your boating gear in the off-season. Located just north of Farnums Mill Pond, Uncle Bob's video surveillance technology helps keep your gear more secure, as will the bright lighting and fencing. Extended access hours to storage units allow you to monitor your belongings, and renting a unit gives you access to a free moving truck if desired.

Serving the Communities of:

Andover, Boxford and Lawrence
01810, 01921, 01843

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!