Salary

Closing Date

Skills

You will work as part of a busy and vibrant team who ensure that all of our guests experience wonderful stays in immaculate rooms.

Your day to day;

Providing the highest level of hospitality

Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible

Cleaning of bedrooms to required standards within a set time frame

Ensuring hotel procedures are followed at all times

Who are we looking for?

The standard of our bedrooms will leave a lasting impression on our guests, you will need to have a keen eye for detail and enjoy meeting targets.

You’ll have great communication skills and be comfortable interacting with your team and guests in a warm and courteous manner.

You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride.

If you are passionate about providing high standards and a great guest experience, are a strong communicator and provide service with a smile then this could be the role for you.

In return, we are offering a rewarding role with scope for career progression along with;

A competitive salary, negotiable dependent on experience

28 days annual leave (rising to 33 days after 5 years)

Health cash plan

Generous employee discounts

Life assurance

Bespoke training programmes accessible to all

An engaging & supportive work environment

Aztec Hotel & Spa is a four-star property welcoming leisure and business guests. With 128 guest rooms, 20 meeting rooms, a restaurant, bar and spa, it's a busy place to work. Situated around 10 miles outside Bristol, it is close enough to enjoy the city whilst also offering easy access to the motorways - and it has also been named in the top 10 places to work in hospitality. It is part of The House of Daniel Thwaites, a unique collective of Inns, Hotels & Spas offering warm hospitality and high-quality service in a welcoming environment.

Thwaites was established in 1807 and to this day remains a family run Business. We have Hotels, Inns, Pubs and a Brewery and are focused on providing superb hospitality in outstanding properties in great locations –