Data Driven Customer Experience

Increase Business Growth,

Customer Retention and Profit

The Right Message to

The Right People at The Right Time

90% of CEOs confirm Customer Experience (CX) is a top priority

involve improves business growth, profits, staff and employee retention through a focus on Customer centred Experience (CX).
As the competition and economic demands get tougher you need to employ new approaches. We have a unique team of multidisciplinary experts that transcends current business methods to produce greater performance and competitive advantage.

3 key areas of focus

Strategy

Critical to growth in a changing world and what is required for success

People

The true competitive value is in your people

Technology

Used to support people to be more effective and efficient

Strategy

Critical to growth in a changing world and what is required for success

involve focuses on your business priorities and pain points to allow you to focus more on your core business activities.

The Team

involve has a unique team of experienced strategists, marketing and technology specialists to resolve real world challenges.
We transcend traditional approaches, boundaries and organisational silos to provide different perspectives on problems.
We deliver solutions that give CEOs, Managers and Executives a strategic advantage and unique insights for superior decision making in a rapidly changing world.

iVCM Technology

The involve Virtual Customer Management (iVCM) is a proprietary system developed over 20 years with leading global and
national corporates. iVCM integrates organisational systems such as CRMs, ERPs and is customised to meet specific client requirements to deliver centralised customer information for marketing, promotions and communication activities
to improve the staff and Customer Experience.

The competitive edge is seeing the world through the customer’s eyes.

Only $5,500 investment for PHASE 1 Executive Report

HOW

We first identify opportunities that will rapidly improve your performance in the short term.

Phase 1 Explore Opportunities

We review your:

Business Objectives

Information (data, systems & flow)

The Processes

Current & Potential customers

Benchmark performance

Identify Opportunities

We will provide an Executive Summary Report of findings and recommendations for you to be able to make empowering decisions. The investment is $5,500 (includes GST).

WHO

Who should use involve: organisations that are interested in creating a greater competitive advantage and key differentiation through a better Customer Experience. Driving growth, profits, higher retention rates for staff and customers.

We have a broad range and depth of experience in various industries, sectors, vertical and horizontal markets
both nationally and internationally.