About this blog

Welcome to the BigFix Blog, where you can read the perspectives from network and service assurance experts. This Blog provides insights into the endpoint management solution, as well as technical details about specific IBM products.

In a world where software is no longer just simply bought and used, but rather consumed based on current demand status and with greater flexibility, managing software asset licensing becomes mandatory for every business. If you are using IBM Software, IBM License Metric Tool (ILMT) can assist you in managing licenses for subcapacity and full capacity software deployed in virtualized environments. Here are three reasons for your business to run IBM License Metric Tool: 1. No compliance issues By using IBM License Metric Tool you are eliminating... [More]

IBM Endpoint Manager Patch Management for Mac OS X just released an alternative method in deploying patches using Apple Software Update. The standard and default Fixlet action requires the IBM Endpoint Manager server to download and cache files, whereas the action for the Apple Software Update tool directly downloads and stores files from the Apple server to the endpoints. Your endpoints must have continuous internet connection to ensure that the patches are installed successfully. The alternative patching method offers an... [More]

Migrate to MaaS360! The IBM MDM team is pleased to announce a new set of tools for moving content from Mobile Device Management to the new MaaS360 portal. These migration tools are designed to move all your devices to a new MaaS360 account, along with any associated apps and profiles. You can use this migration toolkit to help facilitate your migration to IBM MaaS360, SaaS or On-Premises. Specifically, you will see: A new Migration Overview dashboard to review and track migration tasks A new MaaS360... [More]

IBM is pleased to announce the release of a Mobile Device Management Patch. Release Features: · Fixed a bug with some PDF exports of WebReports not working as expected. · Fixed a bug with the TSP that prevented authentication for some devices when group filtering was used. · Fixed a bug with the iOS Profile Configuration Wizard. When iOS Exchange ActiveSync Profiles were created, incorrect actionscript was generated. Required Actions: Update Trusted Service Providers (TSP) in your deployment at... [More]

IBM is pleased to announce we will be releasing Enrollment and Extender Patch for Mobile Device Management next week: Release Features Updated the Enrollment and Apple iOS Management Extender to replace a certificate that is due to expire on January 24th, 2014 . This certificate impacts some functions of the IBM Endpoint Manager Mobile Client including Recommended Apps and sending messages through the client. Required Actions Update all Enrollment and Apple iOS Management Extenders in your deployment by running... [More]

IBM is pleased to announce the release of Self Service Portal content in Software Distribution. Major Release Features: This new release of Software Distribution includes an optional web portal. This web portal is shared with IBM Mobile Device Management (if applicable). End users can now perform self software provisioning and/or access mobile devices through a single self service web portal. Published Site Version: Software Distribution version 45 Actions to Take: ... [More]

Fix Pack 2 was recently released with a major installer change involving YUM for dependencies. This article walks through a fresh installation for this newly released version of Endpoint Manager. Read more at http://bigfix.me/blog/post/2013/9/19/installing-endpoint-manager-v9-0-777-for-rhel-fix-pack-2-release -

Content in the Patches for Windows (English) Fixlet Site has been released. New Fixlet Messages: Fixlet messages for Microsoft Security Bulletins: MS13-052 * MS13-053 MS13-054 * MS13-055 MS13-056 MS13-057 MS13-058 * * This is publication 1 of 2. The noted bulletins are not included in the first publishing. Completion of the content... [More]

Recently I needed to pull specific analysis results from my deployment via the REST API. The only way to do this is using the /api/query ( http://bigfix.me/restapi/?id=306 ). This meant that I needed to figure out a session relevance statement to do this and quickly. Since I’m not a native “session relevance speaker”, I looked at my options. One was to research, research, and more research using very valuable public resources like the Inspectors Guide ( http://support.bigfix.com/inspectors/Fixlet%20Objects_Any.html ),... [More]

Hi. I’m Jude Lancaster and I am now the product manager for the Mobile Device Management (MDM) solution that is part of the IBM Endpoint Manager Product. The product’s formal name is IBM Endpoint Manager for Mobile Devices, (IEMfM). Boring. This product came as a development effort from an acquisition IBM made in 2010 called BigFix. So I just call it BigFix Mobile. You can too. Say it with me. BigFix Mobile. See? Way cooler than IEM for Mobile. Anyway, about me-I started with IBM... [More]

Going forward, updates for the "Patches for Windows (Japanese) JP" and "Patches for Windows (Simplified Chinese) CN" sites will no longer be published. Originally the sites were intended to provide localization support for consoles in the pre 8.0 era. Since we're now past 2 major platform release versions from 7.2, we're moving support away from these old sites. Any customer still using this content is advised to upgrade to at least 8.0 in order to see localized patch content on their deployments.