2. There are several types of liquor permits, many are for businesses that differ only slightly. How can the state simplify the system of liquor licensing?

3. Some people feel banning zone pricing will help lower prices. Can you explain how a ban would likely affect gas prices?

4. Last session, your agency submitted a report to the General Law Committee on how to improve the process for filing home improvement contractors complaints. What more is being done to (1) make the process easier and more efficient and (2) reduce the number of complaints.

5. Currently, condominium-related complaints continue without adequate resolution. Do you think creating a state Office of Condominium Ombudsman is the solution?

6. Heating oil and propane dealers charging undisclosed fees for services continue to generate consumer complaints. What can be done to help the average consumer?

7. Identity theft is a growing problem, what role, if any, can the agency play in protecting Connecticut citizens?