DomesticAll domestic purchases are shipped within 48 hours or (2)two business days (approximate time when order will leave our warehouse) and is shipped via the United States PostalService, UPS or Fed-Ex. Upon shipping customers accountwill be updated with tracking information. All purchases are shipped with delivery confirmation and in most cases a signature is required.

Warranty/Guarantee is in effect once item is delivered.Delivery is considered to be receipt of package by: customer, customers agent at residence/business location,front/side/rear/ door delivery, porch/patio delivery ordelivery in any area specified by customer.

PLEASE NOTE THAT IF YOUR BILLING ADDRESS IS DIFFERENTFROM SHIPPING ADDRESS YOUR ORDER MAY BE DELAYED.

InternationalAll overseas purchases are shipped within 72 hours or (3)three days (approximate time when order will leave our warehouse) and is shipped via the United States PostalService. Upon shipping customers account will be updatedwith tracking information. Due to the nature of overseas transactions, we will not be responsible for customs duties or delayed delivery due to customs. Buyers are responsiblefor paying all applicable customs fees.

Please submit your RMA request via ourContact Uslink. The following information is required: Name on Account, Order ID (optional), Item for RMA, and the Reason for RMA request.You will receive a reply within two hours of contact.