How GitLab Technical Account Managers help you succeed

GitLab Technical Account Managers serve as trusted advisors to GitLab customers. They help guide, plan and shape the technical deployment and implementation of GitLab. Once live, they fill a unique space in the customer’s overall journey of adopting GitLab and maximizing value. The TAM is like an orchestrator, who brings together solution architects, customer stakeholders, product management, implementation engineers, support and sometimes sales to help you meet your goals.

All Premium customers are aligned with a Technical Account Manager. You can expect a wide range of services a Technical Account Manager will provide to help you get the best value possible out of your relationship with GitLab.

Relationship Management

The key point of contact for guidance, advice and as a liaison between the customer and other GitLab teams.