Younkers

Younkers Reviews & Complaints

Check was declined. Called company and reason was high risk. Was told they would do a vi request and i should wait 10 minutes, write a different check and try it again. Should of known better, it was the sameer old thing. Called again which in itself is a real headache getting through to a live person, which meant going through everything a second time. So i have to wonder if they actually take any info, since she could not pull up the previous info. Plenty of funds in the acct. And when i asked them to call the bank i was told that was not there job (Go figure). Needless to say the manager at younkers was less than helpful. I walked out without the clothes and younkers lost out on a rather significant sale. Company”s need to hire a reliable and honest service, and certegy definitely is costing them business.

Customers reviews and complaints

Younkers Reviews & Complaints

(2)

I have purchased some jewelry from Younkers website and some items were missing. I contacted customer service and they said that some of the items were not in stock. So then I asked them to refund my money and they said that they don’t do refunds. Then I told them that I’m ready to return everything I received and they promised to contact me back later with the decision. When they finally contacted me they said that they also don’t accept returns. I asked them what am I supposed to do and they had nothing to tell. Terrible company!

Younkers Reviews & Complaints

(1)

i placed an order on 9/7/17 (#[protected]) for 2 mattress pads, 2 comforters, 4 towels and 2 sheet sets. They were to be delivered to my sons in California. My sons called me to tell me they had received the comforters but nothing else, I looked at the tracking and found that the towels were supposed to be included with one of the comforters–they were not and the other items were being returned to sender for a bad address. Funny that 2 of the packages were delivered to the exact same address no problem. I called right away and explained what was happening, the women on the phone said they would resend the missing and returned items. I then received a call a few days later stating they were not going to resend since the items could not be expedited and they were afraid they would just be returned again. At that time I placed a new order with this person for the 2 mattress pads, 4 towels and 2 sheet sets–and paid for them again, this time having them sent to my home in Michigan and I would then send them via Fed Ex out to California (so much for the free shipping). Since that time the two mattress pads from the original order have been returned to your facility in W Jefferson Ohio, the 4 towels were never sent and the two sheet sets appear to be lost somewhere in Atlanta Georgia. However I still have not received my refund. I have made several calls to Younkers regarding this mess, twice I have been told that I would receive a call back from a manger or supervisor, no one has called. I have spent additional money shipping the new items, I am paying interest on my Younkers card for the original purchase and have been dealing with this for over 6 weeks. I am extremely frustrated that I can not get a refund to my card from the original purchase and I am very disappointed in the lack of customer service.

Younkers Reviews & Complaints

(2)

I placed an order online for 16 items and within a four day time frame they cancelled over half of my items purchased due to unforeseen issues. I am only receiving 5 items I purchased out of 16 items. They cancelled 11 things I ordered. This is beyond frustrating and irritated that I cannot get the purchase items. I would rather shop online elsewhere to ensure I will receive the items I think I have purchased and not have to play a guessing game on which items I will actually be able to receive. If it says I purchased items and order was confirmed then to get ready for shipment then I should get the entire order I placed, not less than one third of the items. Extremely frustrating and disappointing to say the least.

Younkers Reviews & Complaints

(2)

I purchased items from Marquette, Michigan store on 11/24/17. While several of the items were Christmas gifts 3 items were for a birthday gift for June 2018. I specifically asked if they could be returned at a later date. I was told absolutely fine. 2 days later the news aired the story the store was closing in January of 2018. The next day I went there to get a refund in case the items that were a gift didn’t fit. They refused and said they could not take any returns. They told me to go to another open store. I did that last week on 3/3/18 in Green Bay Wisconsin. They told me they could not take back any closed store merchandise. I am extremely upset by this. I paid $16.19 item [protected], $13.19 item [protected], & $15.98 item [protected]. I want my money back as I did everything I was told to do.

Younkers Reviews & Complaints

(2)

I signed up for account assure in case of job loss. Back in May 2014, my husband lost his job for about 7 months. Within that 7 months, I made 2 payments late. When I called account assure to see if I could get credit for my late fees (they say they will waive the entire account)not only did they say that they couldn”t do that but even if she could, it would have had to been me that lost my job!! So apparently in the world that this Account Assure lives in, husbands and wives do not share their income! Absolutely ridiculous!! I would NEVER recommend this and will tell everyone I know absolutely in no way, shape, or form to agree to it! Poor service at it”s finest!

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This complaint and/or review was posted on HolySmoke.org on 22:22 pm, April 17, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/younkers/.

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