Better Factories Cambodia: Our services

As the first of Better Work programmes, Better Factories Cambodia has pioneered many projects and training courses since its creation in 2001. BFC offers our full suite of services under our global Factory Service Model to registered factories. This includes a series of Learning and Assessment services, as detailed below.

Learning

The learning part of our process takes place through advisory factory visits, training and industry seminars.

Our advisory work begins with a specially-tailored programme of coaching from our experienced staff. Here we engage factory managers one-on-one in identifying compliance and other issues and establish the means of improvement, working with them every step of the way.

Industry Seminars are an integral part of the advisory process as they provide an important opportunity for factories to learn from their peers. Seminars are participatory, learner-centered workshops that aim to tackle collectively areas of needed improvement identified across factories.

Training

Our innovative training courses for factory representatives support and reinforce the advisory work through detailed instruction on how to tackle problem areas and improve workplace relations. BFC provides practical training to managers, supervisors and workers that helps them to create safer and better working environments, constructive workplace relations, and effective systems.

Upcoming training courses

With extensive experience in factories in Cambodia and building on best practices from around the world, BFC’s training programmes are tailored to meet different needs of diverse industry audiences. Over the years, BFC has helped thousands of garment and footwear managers and workers to strengthen their knowledge and skills and apply them to improve their workplaces. In 2015 alone, BFC provided 76 training courses to 1863 participants.

In special cases, we work with factories seeking specialized training create a training program that is designed specifically according to their needs. This offering includes pre-training assessment and post-training follow-up and support.

Assessments

We provide a comprehensive assessment to determine each factory’s overall progress on meeting international labour standards and national labour laws. Assessment findings are coupled with the factory’s own diagnosis of problems to provide a fair and well-rounded picture of success, demonstrated progress and areas for continued improvement. Our assessments helps reduce duplication in social auditing by consolidating buyers’ auditing activities, allowing buyers and factories to focus their efforts on solutions and capacity building.

Factory assessments by the ILO are a legal requirement for garment exporting factories in Cambodia. We are a neutral and independent monitor of factory conditions, operating with the highest degree of professionalism, integrity and respect.

Our highly training two person assessment teams make a two day unannounced visit to registered factories. Assessors interview managers and workers, review documents and make direct observations of factory conditions during assessment visits. Our comprehensive Compliance Assessment Tool covering core national and international labour standards guides the assessment.

Enrol your factory or supplier enterprise

If you are a Cambodian-based enterprise working in the apparel industry and are interested in our assessment, advisory and training services, register and join us.