Financial Systems AdministratorBazaarvoice

THIS JOB HAS EXPIRED

About Bazaarvoice:
Bazaarvoice is a SaaS company in Austin, TX that brings the power of social commerce to the world's best brands. Social commerce happens when you connect customers to one another in ways which drive measurable results to your business. Bazaarvoice helps all types of businesses capture, display, share, and analyze customer conversations online. Our combination of technology and personalized services help brands build online communities who help drive measurable business goals. We make it easy for our clients to let their customers share opinions, knowledge, and experiences.

Bazaarvoice is an open, creative and collaborative culture, where passion and excellence rule. You have the opportunity to work within a world-class organization bringing cutting-edge interfaces and functionality to market on leading eCommerce sites. Great ideas can come from anywhere. We?re looking for imaginative people who want to be a part of the conversation and have an impact on the future of social commerce.
Who We Want:
General Description:

This technically savvy, process-oriented individual will work closely with business sponsors and end users to support and maintain financial systems at Bazaarvoice. This role is part technical project manager, part power administrator and part evangelizer. As a system administrator, this person will be responsible for executing on the day-to-day configuration, support, maintenance, training and improvement of finance systems (see list below).The successful candidate will embrace the challenge of solving critical business problems and act as a knowledge expert of evolving and new processes. Under general direction, the candidate will analyze requests for system changes and develop effective solutions that meet the needs of the business while balancing the development and maintenance costs to implement them.

Essential Functions:
Strong understanding of best practices and functionality of one or more of our systems. Key responsibilities include:
Application Support: Configuration, master data maintenance, software updates/upgrades
Incident Handling: Perform investigation for problems reported by end users and provide root cause analysis and problem resolution
Testing: Participate in integration, regression and end-user acceptance testing. Generate and execute detailed test scripts for supported applications.
Change Management: Log all incidents, change requests, and development work in HelpDesk ticketing system; assist in testing and implementation of change requests.
Report-Writing: Assist in the creation and maintenance of standard and ad-hoc reports.
Process Improvement: Identify areas for process improvement and automation within the financial applications suite of software. Propose solutions to resolve/eliminate gaps or inefficiencies.
Audit Support: Ensure financial and system controls are being maintained and documented in support of SOX. Provide support and reporting to various internal, SOX, Federal and state tax, and financial auditors as needed.
Translate finance and accounting requirements into technical solutions
Excellent project management skills with the ability to meet deadlines, handle and prioritize simultaneous requests and manage laterally as well as upwards
Demonstrate a passion for solving challenges by leveraging technology solutions
Creative and analytical thinker with strong problem solving skills
Demonstrate excellent oral and written communication skills
Demonstrate the ability to be self-motivated and show initiative to take on tasks
Ability to take on duties in unfamiliar territory
Manage business context and pressures to make financial systems valuable to the business
Demonstrate the ability to provide instruction to audiences of varying technical backgrounds
Required Skills:
2+ years as an ERP implementation consultant or business/systems analyst/admin in a finance/accounting context
Extensive experience maintaining and updating a SaaS application?experience with one or more of our current systems strongly preferred.
Facility with key ERP and accounting concepts?e.g. can read a balance sheet, discuss revenue recognition or procurement processes, etc.
Excellent interpersonal and organizational skills
Extensive experience working directly with end users as well as Director level & above business sponsors
Experience working with vendors/partners to configure and develop software solutions
Desired Skills
Experience with data migration or integration
Experience with SQL or Javascript a plus
Education:

Bachelor?s degree; prefer Computer Science or related Engineering discipline, Economics or Accounting, etc.
Any systems training or certification is a bonus
Skills and Experience Necessary for the Role:
Required Skills:
2+ years as an ERP implementation consultant or business/systems analyst/admin in a finance/accounting context
Extensive experience maintaining and updating a SaaS application?experience with one or more of our current systems strongly preferred.
Facility with key ERP and accounting concepts?e.g. can read a balance sheet, discuss revenue recognition or procurement processes, etc.
Excellent interpersonal and organizational skills
Extensive experience working directly with end users as well as Director level & above business sponsors
Experience working with vendors/partners to configure and develop software solutions
Desired Skills
Experience with data migration or integration
Experience with SQL or Javascript a plus
Education:

Bazaarvoice, one of Austin's leading, venture-backed Web startups that serves domestic and international Fortune 500 brands with word of mouth online technology and services. We have experienced explosive growth with featured articles in the New York Times, AdAge, Fortune Magazine, and we are the only Texas-based startup to make the Red Herring 100 North America and Global list.Investors:Austin Ventures, Battery Ventures, First Round CapitalAll Jobs:at Bazaarvoice

About Bazaarvoice
Bazaarvoice is a SaaS company that brings the power of social commerce to the world's best brands. Social commerce happens when you connect customers to one another in ways which drive measurable results to your business. Bazaarvoice helps all types of businesses capture, display, share, and analyze customer conversations online. Our combination of technology and personalized services help brands build online communities who help drive measurable business goals. We make it easy for our clients to let their customers share opinions, knowledge, and experiences.
Bazaarvoice is an open, creative and collaborative culture, where passion and excellence rule. You have the opportunity to work within a world-class organization bringing cutting-edge interfaces and functionality to market on leading eCommerce sites. Great ideas can come from anywhere. We're looking for imaginative people who want to be a part of the conversation and have an impact on the future of social commerce.