When We Are Closed

If you require medical advice about a serious problem that will not wait until normal surgery hours please ring 111.

A receptionist will ask you for details of your problems and take your telephone number. Either one of the doctors in our Practice, or another fully qualified local GP will ring you back as soon as possible.

Patients are advised that, when calling the ‘Urgent Care Centre’ your telephone call may be recorded.

If you require assistance with any other problem, please telephone the Surgery during normal working hours. Alternatively, you might choose to ring 111 for confidential skilled professional telephone assistance.

Saturday Surgery

Framwellgate Moor surgery is open from 8.00am – 1.00pm after which time patients should call 111.

Accident and Emergency Department

The Accident and Emergency Department at University Hospital of North Durham is open at all times. Please use for accidents and emergencies only. There is a Casualty Department dedicated to Emergency ENT problems at Sunderland District Hospital, and a specialised Emergency Eye Department at Sunderland Eye Infirmary.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Protected Learning Time

The practice will be closed from 12 noon on the following dates:

2018

18th January

15th February

15th March

19th April

17th May

21st June

19th July

16th August

20th September

18th October

15th November

13th December

Bank Holiday dates are:

Good Friday – 30th March

Easter Monday – 2nd April

Spring Bank Holiday – 7th May

May Day – 28th May

Summer Bank Holiday – 27th August

Christmas Day – 25th December

Boxing Day – 26th December

New Year's Day - 1st January

If you need urgent medical attention during this time please contact NHS 111.