STUDENT EMAIL & NETWORK ACCOUNT PAGE

I. Email Account Information

Use your PIN number provided to you at the time of Freshmen Orientation as your Email Password. If your PIN number is less than Eight Characters long add zero (0) to the end of your PIN number to make it eight characters. For example, if your PIN number is HG7634 you need to use HG763400 as your email password. Some of the old PIN numbers are combination of uppercase letters and numbers. New PIN numbers are combination of lower case letters and numbers.

Talk: Keep in mind that you can chat inside your email account. If you would like to use the Google Talk client to make voice calls or transfer files, you can download it at http://www.google.com/talk/.

Why my account is suspended or disabled?Abusive: Any user in violation of the Google Terms of Service and Shaw University Student Email Usage Policy will be suspended and marked Abusive. The system administrator will delete the abusive users' accounts. These accounts cannot be re-enable

Will my email account be deactivate or expire after I graduate form Shaw University? Your account will not expire or deactivated. It is yours for life.

Important Note: It usually takes from four days to five days from the official date of registration for Information Technology Services to create or activate email and network accounts students.

Who should I contact if I have any problem with my network or email account?Please call Shaw University's helpdesk (919) 546-8587 or send email to helpdesk@shawu.edu if you are experiencing any issues or problems with your network or new email account.

II. Network Account Information

How do I logon to computers in various computers Laboratories and Libraries?Use your ID and PIN