Eligibility Verification

Eligibility verification is one of the challenging tasks faced by healthcare facilities. This challenge has become even greater with changing insurance rules and guidelines, and the flood of newly insured patients and patients who are changing plans. To improve cash flow, physicians need to verify eligibility and benefit coverage before claim submission.

Our team can provide accurate real-time data on patient benefits before the visit.

Call our toll-free number 1-800-670-2809 and ask for a Free Trial to see how we can help you!

Comprehensive

Eligibility Verification Process

More than just basic verifications, our services are all inclusive and much more robust. We can work with your software and login in via VPN or use our own billing software.

We receive schedules from the hospital via EDI, email or fax. Our team verifies all patient benefits based on the reason for the office visit. Instead of just relying on websites, we directly call up the carriers, and document and record the calls to save the practice crucial time.

Our team verifies:

Co-pays

Co-insurances

Claims mailing address

Deductibles

Patient policy status

Effective date

Payable benefits

Plan exclusions

Health insurance caps

Type of plan and coverage details

Referrals and pre-authorizations

Out of network benefits

DME reimbursement

Importantly, our benefit verifications are customized to each practice specifics. We verify and authorize patients for Durable Medical Equipment (DME). OSI is highly qualified in DME insurance verification and has experience in authorizing up to 300 DME cases per day.

Our services cover specific codes, procedures, surgeries, drugs, Medicare Managed Care plans and more. When necessary, we call the insurance company and/or patients for detailed verification of insurance benefits. We also update your billing system with the information.

Why OSI?

All-inclusive, timely benefit verification services

QA in all departments

Reports provided on request

HIPAA compliance

24X7 professional support

Fast turnaround time

Customized solutions

We are well equipped handle large volume tasks. Our services can help you save up to 30 to 40% on your operational costs.

An infographic presentation of the insurance verification process is given here.