Advance Exchange, Panasonic's next business day replacement program, is available in the 50 United States. In the unlikely event of equipment difficulties, Advance Exchange can reduce the impact it has on your customer's business. Advance Exchange provides next business day advance replacements for failed or broken scanners and is available on most scanner models. If TAC (Technical Assistance Cener) is not able to resolve the problem a replacement unit is shipped overnight for requests received by noon 2:00 p.m. PST, otherwise themore...