Construction Technique Service simplifies online ordering

The Construction Technique Service division is undergoing a digital transformation for the sole purpose of making life easier for customers and partners. With this digital transformation, customers can search and buy spare parts at anytime, anywhere, and for any of the Atlas Copco Construction products.

Construction companies and others users of the Parts Online and Shop Online applications can find and order parts with just one click. The new 8 Series portable compressor machines, launched in June 2016, have an embedded QR code, saving time and effort when ordering.

Parts Online allows the customers to find the parts they need, and with Shop Online they can place the order.

“In the last couple of years we have invested heavily to develop applications that are easy to work with and that meet the needs of our customers and partners”

Adrian Ridge, President of the Construction Technique Service division

Going mobile

Customers often work in remote construction sites, which is why the Parts Online and Shop Online applications are available for smartphones and tablets. Parts Online also works offline.

“The customer has peace of mind that the spare part he or she is ordering is the correct one, and in Shop Online, the order can be placed 24/7”

Massimo Caiazza, Vice President of Marketing, Construction Tools Service

QR Code embedded in new 8 Series portable compressors

To make ordering online even easier new products will have a QR Code.

“By just scanning the QR Code with a tablet or a smartphone, the user will go directly to the spare parts book of the machine, where you can select and order online”

Alessandro Fantacone, Vice President of Marketing, Portable Energy Service

The new 8 Series portable compressor is the first product that has an integrated QR code.