The State Of Airline Websites 2015: Lessons Learned

With this article, we start exploring various industries and study the current state of front-end, UX and performance of relatively complex websites. First up are airline websites. Some sections of the article were written by the editorial team. We’d love to hear your flights booking experience in the comments to this article! — Ed.

From my home in Phoenix, Arizona, the entire world is only a few clicks away. I’ve booked flights to St. Louis, San Francisco, Honolulu, New York, London, Melbourne, Entebbe and beyond. Sometimes I’ll land in one location, travel around and leave from another. Sometimes I’ll switch or cancel a flight, and sometimes the weather does that for me. Regardless, I always get to where I want to go, and fantastic technology is in place to help me every step of the way.