Re: Progressive speed drop

Hi robbiecollie and welcome to the Community!Checks against your account details and a diagnostic test aren't showing any obvious problems so I'd advise doing the following if/when this becomes apparent again:

BTW Performance test

Hi for the past eighteen months my speed profile has been constant at 71 Mbps down and 16 Mbps up now it has dropped by 10 Mbps with resulting loss of download speed have tried to raise a fault ticket on line but no luck any ideas anyone

Can you let us know what happens when you try to raise a fault, I've checked your account and can't see anything obvious that might cause a problem with that. let us know how you get on and do shout up if there's anything you're unsure about.