Could have had more explanation of controls- had to phone to learn how to take key out of ignition.
At garage unsure how to open petrol cap - attendant helped on forecourt
Separate sat nav kept falling off screen.

7.2

CarolNovember 22, 2017

Very friendly service.

Its quite a bit away from the airport and we weren't sure of directions. However only a 10 minute walk.

9.2

LANCENovember 21, 2017

GPS went astray frequently

7.4

BrianNovember 21, 2017

Have used them before. All quite convienent

8.8

IanNovember 21, 2017

Ease of everything

nothing

9.6

EamonNovember 19, 2017

Good service. Great Value

8.2

November 10, 2017

Helpful friendly staff, good prices

Not much to dislike

7.2

November 7, 2017

Very competitive price.

Some people might find returning the car with the same amount of fuel as at pick up, awkward. Would be better full to full.

7.6

JaneNovember 7, 2017

Helpful friendly staff , great car

9.6

October 30, 2017

Price

Dents in car

5.8

October 30, 2017

Staff were friendly and efficient

8.8

GauravOctober 25, 2017

Great service, very helpful, nice car. All in all will hire again from them.

Location is some distance from the airport and you have to take shuttle van to get there.

8.2

October 24, 2017

Everything was as good as I could have wished.
Pick-up driver coped with the Friday morning chaos at the airport very well.

8.0

October 18, 2017

The car was comfortable and easy to drive, everything I needed.

Nothing I didn't like!

9.4

October 10, 2017

Price was excellent

An IT issue during registration meant that nothing could be done until it was released until their systems were restored

7.4

GordonOctober 10, 2017

Good service

N/A

7.6

October 8, 2017

Quick professional service at the desk, got the vehicle we requested, it was very clean and on returning the vehicle we got the same polite and efficient service.

There wasn't anything I didn't like.

9.2

October 6, 2017

Friendly helpful service.

Off airport location adds a little time to drop off and pick up.

9.4

CatherineOctober 5, 2017

Friendliness and helpfulness of staff can vehicle

7.2

September 26, 2017

Everything apart from time from airport to desk

The wait for transport to the office from the airport. It was a bit of a free for all and despite being the first group to the collection point other people arriving after us got on the vehicle and we were left waiting another 15 minutes for a second vehicle.

8.0

PaulSeptember 25, 2017

Nice friendly personal service.
Low mileage car, very clean and well serviced.
Fuel filling by them on return was not only handy but very good value.
When we arrived it was an extremely busy period and we did have a half hour wait to get the car, however each member of staff apologised personally to us for the wait.

None

8.8

September 25, 2017

Off site location and need to catch minibus

8.4

MarionSeptember 11, 2017

everything well organised, quick pick-up at the airport

no complaints at all

9.4

September 10, 2017

The fact the location was outwith the airport

that the car was half filled of fuel on pick up

8.4

SadickSeptember 7, 2017

Courteus staff.

Full to full should mean full to full not 1/4 to 1/4. Very difficult to return car with 1/4 tank petrol.

8.0

RonaldSeptember 7, 2017

Size of parking yard

8.6

September 3, 2017

pick up/drop off service has improved since last time i used Green Motion Bristol

have always had good speedy friendly service from everyone at the branch

8.8

August 31, 2017

Cheap

Not a problem for me, but if IO was flying in I would prefer one based at the airport.

8.2

August 30, 2017

The pick up from airport was within 30 ofnus landing got a lovely upgrade. Staff could not have been nicer both at pick up and drop off.

6.4

August 29, 2017

staff were polite car clean and okay

waiting for transfer at airport 30 mins
reception is small and everyone hears your business

7.8

August 28, 2017

I ordered a ford focus estate but I got a peugeot which was a sports model and meant the rear seats were a little uncomfortable and the suspension a little hard. Also the boot was a bit too small, but overall I was very pleased.

9.0

DanAugust 25, 2017

Good location, helpful staff, nice new car

Didn't get car with petrol filled to the top, had to guess how much to fill up when returned car to original level

9.8

August 3, 2017

Just really good friendly service especially when I left my case behind!

Nothing

9.4

August 1, 2017

Great car. Easy to use and economical on Petrol.

N/A

8.2

IanJuly 30, 2017

Car rental site was off the airport site

7.8

July 29, 2017

I lloooooooved the car.

nothing.

9.2

July 27, 2017

Length of wait for shuttle bus to get to rental office

8.4

July 19, 2017

drop off was quick and easy

collection from the airport by minibus took nearly 40 mins, even though the rental branch is only a few minute around the corner. car was a little smaller than the mondeo size we expected being a vauxhall mokka.

7.0

July 16, 2017

General condition of the car. Generous fuel policy.

Car was presented as "brand new" (approx. 460 miles), yet WE had to point out the 2 scratches, the car had already and could have been charged for if we had not found them.

7.2

EleonoraJuly 3, 2017

Everything went Ok. Staff helpful and kind.

Mileage of 90 miles/day.

8.6

July 3, 2017

People nice. Easy enough even though off site.

8.4

June 30, 2017

An excellent efficient company

8.8

June 29, 2017

friendly staff which makes the whole experience better and a great car.

bit of a pain having to phone for a lift from the airport, but I guess a necessity since you are just off it. But this is nitpicking :)

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