For Test Candidates inside North America: If you are looking to purchase a voucher you may do so at our Shop Site.

For Test Candidates outside North America: If you are looking to purchase a voucher please contact the Solution Provider in your area.

For CATCs (Certiport Authorized Testing Centers) inside North America: After an initial order you may purchase additional products through the Certiport website under the Organization Administrator role by clicking on the "Purchase" tab. You may also contact your Territory Representative and place the order directly.

How do I print a voucher?

There is no method for printing out an official paper version of an online voucher code, but there are ways you could look up voucher codes in order to screenprint them, or to copy and paste into another program such as Word or Excel, see below:

For CATCs: Log in to www.certiport.com as an Organization Administrator or Organization Admin, mouse over the My Certiport tab, click on the dropdown for vouchers, and a table will appear with all vouchers purchased by the CATC. This list will show vouchers whether they are assigned to a Test Candidate or not, and whether they have been redeemed or not. You may also click on the detail button to see who they were assigned to.

For Test Candidates: Log in to www.certiport.com as a Test Candidate and your vouchers will show at the top of the page just under the support contact information. Please note that only vouchers that have been assigned will show up here.

What is the difference between the MOS 2010, 2013, and 2016 exams?

Our new project-based testing that began with MOS 2013 provides industry-leading assessments of skills and knowledge by giving students and professionals real-world exercises to appraise their understanding of Microsoft Office.

With task-based exams like MOS 2010 and prior, it was question after question of relatively isolated individual skills that the exam was attempting to chalk up and measure. In most cases, one question did not necessarily have anything to do with the next, other than that they were in the same program.

Beginning with MOS 2013, project-based exams eliminate the pool of questions in favor of a single project for 2013, or multiple smaller projects for 2016. The Test Candidate then employs all their skills to create a Word document, Excel spreadsheet, Access database, etc., from scratch. Provided with a set of guidelines, this serves to mimic more of what they would actually face when using the program in the real world.

How do my students access their vouchers when taking a test?

There is no direct interface between our exam delivery software and any vouchers a Test Candidate may have unless they have pre-assigned it. The best practice would be to pre-assign the voucher, or to have the voucher code printed or written down prior to sitting for an exam.

Note: The exam delivery software can be minimized as long as an exam is not in progress, which would allow you to navigate to www.certiport.com and look up a code.

Do I have to register the testing center for each certification program?

There is not a separate registration process, but each CATC must be individually activated for the programs they wish to administer. When a CATC is first registered, this is something that can be set up with your territory representative. If at a later time you wish to begin administering exams in additional programs, you will need to call your representative to activate it.

What does a CATC need for a successful certification program?

While there are many successful components from start to finish, they would all revolve around the following primary elements:

Knowledgeable and motivated instructors.

Courseware and curriculum that maps to our certifications.

Practice Exams.

Note: Practice tests alone are not intended as devices for students to learn the subject matter, but rather to get the Test Candidate prepared for the scope of objectives covered, the nature of how the questions are asked and answered, as well as to simulate being up against the clock. There are no substitutes for learning via instructor, utilizing courseware, and having real life experience with the software/subjects in which the examination is based on. For more information on Learning Products available from Certiport please click here.

Can a CATC assign vouchers to a Test Candidate on their behalf?

No, not in real time. You must provide the code to the Test Candidate and have them assign it to themselves individually from under the Test Candidate role.

The only other method would be via the Bulk Registration process. However, using that process would only be applicable at that specific time, and only for an initial set of vouchers. If you would like to learn more about Bulk Registration please refer to the QRG.

How do we run usage reports on exams delivered?

There are no reports that simply detail the amount of inventory, licenses, and/or vouchers used. However, there are several reports available to Certiport Organization Administrators for exams administered. To access these reports, log in to www.certiport.com as an Org Admin and click on the Reports tab. For example, the "Results 264" and "264 Plus" are both detailed reports on exams administered.

Additionally, you may also view the real-time usage of any inventory, site licenses, or vouchers by simply scrolling down on the landing page of the Org Admin role (requires login), or by mousing over the My Certiport tab and clicking the dropdown for either "Exam Inventory", "Vouchers", or "Licenses".

How do we look up a Test Candidate's ID?

While there is no direct method, Organization Administrators have the ability to look up information such as the Test Candidate's Username, or the optional Student/Employee ID. Both of these items can be found under the "Results 264 Plus" report by clicking on the Reports tab under the Org Admin role.