Service Delivery -Wagga

Service Delivery -Wagga (SD-Wagga) is the provider of a wide range of internal and contracted support services to the ADF throughout RAAF Base Wagga, Kapooka Military Area and Remote Sites throughout NSW and Victoria. We are an enabling organisation that support and sustain the environment in which Defence personnel can effectively do their jobs.

The lead Service Delivery appointment is the Base Support Manager (BSM) currently filled by Simon Wyatt, who works in partnership with the Senior ADF Officer (SADFO) to assure effective base support to the Royal Australian Air Force (RAAF) Training Schools and Military Support Units at RAAF Base Wagga.

SD – Wagga’s Vision is to be the best support service provider, respected and valued by our customers.

SD-Wagga Base Support Manager’s and his team main role is:

Have the authority, responsibility and accountability, through Service Delivery line management, for base support management and services, including the integrated delivery of agreed support services; and

In consultation with the SADFO and Head of Resident Units, oversee the development of, and administer, the whole-of-base coordinated plans including security, work health and safety and emergency management planning.

SD-Wagga Unit comprises of:

In-House Services:

Base Planning and Coordination

Base Support Operations

Customer Service Centre

Registry

Reprographics

Mail Services

Technical Publication Support

Library Services Managed by Katherine Jackson Library Manager

Base Services Contract:

Estate Maintenance and Operations Services – Spotless

EMOS Management Integration and Coordination

Base Services Support Centre

Cleaning

Estate Upkeep

Housekeeping and Accommodation Management

Land Management

Laundry and Dry Cleaning

Pest and Vermin

Sport and Recreation

Transport

Miscellaneous Service Packages

Access Control – Wilson Security sub-contracted to CONSEC

Retail Stores and Petrol, Oil and Lubricants – Broadspectrum

Aircraft Refueling and Rescue and Fire Fighting – Broadspectrum

Waste – Veolia

Hospitality and Catering – ESS

National Service Packages

National Program Services – Cushman and Wakefield

Product Delivery Services – Augility and Aurecon

Book Direct and Save

Quality Hotel Rules Club

$10 OFF the lowest online rate when you book direct. Click the link below. ** DIRECT BOOKINGS ONLY Discount valid for Defence members and visiting friends/family only.

Quest Apartments

Kapooka Recruits and/or friends and family - We want to show our support for you by offering 11% off our standard rates when you stay with us. Simply use the discount code "DEFENCE" at checkout to claim.