The entrance to the festival is free for the companions of people with disabilities (one companion per person). You’ll have to show a card or justification showing that you need a companion.

Free tickets are given out at the Troubleshooting Desk only, in hall 7. You must withdraw them before getting in the lines. They allow you to go in from 9.00 am.

A priority entrance is set for the latter to avoid the waiting. Attention, this line is now set in Hall 7 with the other lines.

People with other disabilities, pregnant women, families with young children, or anyone for whom it is hard to stand in the lines can also use this priority line.
A justification (disability card or doctor’s certificate) may be asked.

For the people above, the entrance opens at 9.00 am if they have a presale ticket.
Otherwise, entrance tickets are sold from 10.00 am at the cash desks, still using the priority line.
To enter earlier and get a discount on 1-day tickets as mentioned above, you should buy presale tickets.