All time estimates are dependent upon the individual project, number/complexity of revisions, client response time + current booking schedule

brand development

1. initial consultation

Like any relationship, it all starts with a first date! After your initial inquiry, we will set up an appointment to further discuss your business, vision + goals for your project, as well asking any questions you may have. This step will give us a chance to get to know one another and make sure we are a good fit.

Please note there is a $50 consultation fee which includes our one hour meeting + a detailed quotation for your project which is sent within 3 business days. The $50 will be applied to your invoice if you choose to move forward with the order. Payment completion is required within 24 hours of our meeting to confirm the appointment, by paypal, e-transfer, visa or mastercard.

2. project outline

once we hit it off and find that we are the perfect match, we will put together a detailed quote based on your project and send it your way. If everything prepared is approved by you, we kindly ask you to to complete the deposit payment amount to hold your spot in queue. Based on the project total we do allow payment plans depending on what you are comfortable with. payment + completion schedules will be provided. * please note the deposit is non-refundable.

3. homework

Since there is typically a wait time between this step + the next, we give you a little homework to prepare for our upcoming project. we will send you either the branding or website questionnaire so you can go through and answer some important questions to ensure we are on the same page prior to your project start date. This questionnaire will provide valuable information for us as we move throughout your brand design process.

4. create

So your project start date is here and now it’s time to get this party started! you will receive the initial branding concept within 5-8 business days and have a chance to review and request up to 2 rounds of revisions (1 for single brand packages) until you are in love with the direction.

5. brand completion

It’s now time to put it all together + create your final deliverables. this includes your new logo, color palette, submark or logo variations (if applicable). Once your approval is received, we will begin working on your print material and social media designs. once final payment is completed, we will package up your files + send them to you via email or google drive.

6. print

once all printed media files are approved, they will be sent to print. please note all proofs require your signature before production. print pricing + completion vary per item + finishing. depending on the total project amount, your second payment will be due before print, or final payment upon completion, before delivery.

full brand + web development

7. website design

While we finish up your additional branding material + send your order to production, it’s now time to get started on your new website design. By this time, you will have completed the website questionnaire + be working on completing all of your content for each page. All site photography + content is due prior to website mockup completion + before we go to the development stages (all files to be shared via email, dropbox or google drive). During this step, we will provide a mockup of the home page and 1 or 2 interior pages. once these are approved, we can move into the development phase. Any delays in content may delay your project and it will be placed back in to the queue. If any changes are requested by the client after mockup approval, they will billed separately.

8. launch!

Once you have signed off on the design, your site goes into development! There will be some downtime for you during this phase as we work our magic + bring your design to life. Please allow approximately 4-6 weeks for development phase. At the end of this step, you will be sent a live test site link for your review + approval.

Once our final checklist is complete + final payment is received, we will launch your new site to the world! We offer a one hour instructional session on how to use your site, make updates, edits, add images etc. Within the first week of your live site, you have the opportunity to email us with any minor changes or updates you may have in regards to the new site. Anything beyond that point will be billed separately.