We are inviting to our March meetup in Boxworks all of you that might be interested in joining us for a presentation on using Artificial Intelligence with the help of the Microsoft cloud, followed by a talk on voice and chat automation.

Afterwards, we are looking forward to discussions and socialising.

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Sasa Kovacevic Microsoft

AI. Why? When? How?

Showing you how you can innovate faster with Microsoft’s flexible AI platform and tools by infusing intelligence into your own products and solution. Infuse these services into your apps in hours – not days or weeks. On the other side of the spectrum is the powerful platform for Custom AI development that covers the entire development lifecycle for those really business critical solutions that give you the competitive advantage

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Ray Carrol VHI

Voice and Chat Automation: Learnings and Future View

Following on from multiple PoC implementations on automated voice and chat applications, I will discuss the current state of play for voice and chat, highlight learnings from our own experiences and outline where I see the industry is currently heading. Specifically referencing technologies like Alexa and Google Home, but also the broader context of voice and chat, and how we are moving towards unified conversational approach.