As our patients are critically unwell visiting can be flexible depending on the individual patient. Please speak to the staff.

Surgical High Dependency Unit/Ward

Opening hours:

As our patients are critically unwell visiting can be flexible depending on the individual patient. Please speak to the staff.

Ward 1C - Hyper Acute Stroke
0141 452 3230

Opening hours:

We have open visiting until 9.30pm.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Approximate mealtimes are 7.30 – 8.30am for breakfast, 12.00 – 1.00pm for lunch, and 5.00 – 6.00pm for the evening meal. We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

Protected Meal TimesApproximate mealtimes are 7.30 – 8.30am for breakfast, 12.00 – 1.00pm for lunch, and 5.00 – 6.00pm for the evening meal. We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

Protected Meal TimesApproximate mealtimes are 7.30 – 8.30am for breakfast, 12.00 – 1.00pm for lunch, and 5.00 – 6.00pm for the evening meal. We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

We value the important role that visitors play, and would ask you to note:

Visiting times are flexible to suit the needs of our patients, the needs of their family and carers.

Sometimes patients would like a family member with them to provide support. If this is the case we can accommodate a member of family or carer to stay overnight . If you wish to stay please speak to the nurse in charge

It is lovely to have children visit but please supervise them at all times.

Finding your way inside

Despite its size, this huge hospital has been designed to make it very easy for you to get to your destination. From the hi-tech touch screen information points and the barcode self check-in to the friendly faces of our guiding volunteers and landmark artworks at key points throughout the hospital …everything is geared towards making it simple to get around.

Outpatient check-in

As an outpatient you can check in using the letter we sent you when you arrive – just like at the airport. Scan in your hospital letter at one of the scanning check-in points, confirm your details and you’ll be shown where to go next. It’s a really easy system to use but if you prefer one of our friendly volunteers will be happy to help. When you arrive at your outpatient waiting room, keep an eye on the screen – it will call you to your clinic room.

Visiting

We aim to balance the beneficial effects of our patients spending time with family, carers and friends with their need to rest and the need for our staff to manage clinical areas safely and effectively.

Within the single room/general ward areas in the Queen Elizabeth University Hospital restrictions on visiting hours will no longer apply. This essentially provides open visiting until 9.30pm to create a quieter environment overnight and to allow visitors to return home safely at a reasonable hour. A flexible approach to this will be taken and alternative arrangements can be made with the nurse in charge if appropriate.

Lift system

There are four wards on each level: A, B, C and D. Wards A and B are accessed by the lifts sign posted as Arran on the ground floor; and wards C and D are accessed by the lifts sign posted as Bute. These lifts use smart technology to get you to the ward you want as quickly as possible. You press the button panel outside the lift and it will direct you to the best lift for you. All you need to do next is to get inside the lift and it will take you to the correct floor. There are no buttons inside the lift.

This is an Emergency Department. We prioritise people who have a serious injury or accident or who have a sudden serious illness or medical condition. It may be more appropriate and you may be seen more quickly by your GP or another health care professional rather than waiting for treatment here.

If you think that someone's life is at risk you should call 999 right away.

You can attend your local Minor Injury Unit (MIU) to get urgent care for a minor injury including sprains, burns and simple fractures. MIUs are run by highly experienced Emergency Nurse Practitioners who will assess and either treat a minor injury or, if they find a more serious problem, arrange for you to be transferred elsewhere.

The Aroma Café will provide a range of hot and cold snacks and beverages. All profits made by the café - wholly owned by the NHS - will be reinvested in the NHS and the café will be staffed by NHS employees.

Key features of the café will include:

Fifty per cent of products with lower fat, sugar and salt

Catering staff developing and testing healthy recipes

Coffee ethically sourced with 100 per cent traceability to farmers who will benefit from a price 150 per cent higher than the Fairtrade price.

Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.

The Living Donor Transplant Coordinators are a team of specialist renal nurses. Our job is to thoroughly assess anyone who wishes to consider living kidney donation and to support them through the process.

We are more than happy to be contacted by anybody who would like further information regarding living kidney donation using the contact details on this page.

A successful kidney transplant offers the best treatment for kidney failure and a living donor transplant can offer the best outcomes. The Living Donor Transplant Coordinators are based at the Queen Elizabeth University Hospital. They are a team of specialist nurses whose job is to assess and support potential living kidney donors throughout the whole process.

Our Orthotics Service provides assessment of the whole body for biomechanical problems. If appropriate we may prescribe, measure, fit and review an Orthosis. This is a body worn device which may also be called a ‘brace’ or ‘splint’.

The NHS Greater Glasgow and Clyde out-of-hours service provides GP services to all practices in Glasgow and Clyde out-of-hours (when your doctor's surgery is closed)

Please do not attend the out-of-hours service without calling NHS 24 first on 111

Contact Tel: 111

Outpatient Department

Outpatient check-in

If you are attending as an outpatient you can check in using the letter we sent you when you arrive – just like at the airport. Scan in your hospital letter at one of the scanning check-in points, confirm your details and you’ll be shown where to go next. It’s a really easy system to use but, if you prefer, one of our friendly volunteers will be happy to help. When you arrive at your outpatient waiting room, keep an eye on the screen – it will call you to your clinic room.

Facilities for use of patients and members of the public in hospitals and health centres, for example, telephones, cash withdrawal machines (ATM), shops and cafes.

Location address:

Level 0

Atrium

Spiritual Care - Sanctuary Tel: 0141 452 3221 / 0

The Healthcare Chaplains for The Queen Elizabeth University Hospital can be contacted on 0141 452 3221 / 0.

The Sanctuary is on level 1, next to Bute (Lift and Stair) and is open at all times for patients, visitors and staff. It is a peaceful, intimate space for meditation, reflection and prayer. It is designed to be inclusive of all faiths and beliefs and a range of spiritual and religious resources are available (including an ablutions room.)

The Chaplains’ Offices are next to the Sanctuary.

The Chaplaincy Service delivers spiritual and religious care to all people. Spiritual care addresses the fundamental human need to have a sense of peace, security and hope particularly in the context of injury, illness or loss. Healthcare Chaplains do this by being attentive to the patient’s story, looking for sources of strength and resilience, valuing the person and what is most important to them. Religious care can be a crucial aspect of this. Healthcare Chaplains work with other NHS staff to ensure that these needs are met and, where appropriate, in partnership with local faith and belief groups.

For general enquiries about Healthcare Chaplaincy in NHSGGC you may contact the Head of Chaplaincy and Spiritual Care tel: 0141 211 3026 or email us at [email protected]

If you are contacting the Chaplaincy Service about a patient in one of our hospitals, please ensure, if possible, that the patient is aware of this and has agreed to it.

An NHS Healthcare Chaplain is always on-call and ward staff can arrange for them to be paged. A Roman Catholic Priest is also available at all times.