Reentry Welcome Center

THE REENTRY WELCOME CENTER DURING THECORONAVIRUS CRISIS:

Now more than ever, we are very concerned about people returning home to their community with limited resources. Therefore, the Center remains committed to assisting individuals throughout this pandemic, while abiding by CDC Guidelines.

In an effort to keep staff, participants and the community safe, CPA has moved to a limited staff schedule for all of our non-residential programs. We are still committed to helping those in need.

The Reentry Welcome Center telephone number, 860-263-8476, will be answered. Reentry Welcome Center staff will triage calls remotely, by assessing people’s needs, providing support/guidance, making referrals and consulting with the Center’s team to provide basic need services. Two staff will be on-site at the Center two days a week to ensure individuals dropped off by CT DOC receive emergency basic needs assistance.

During this time, we temporarily will not be meeting with walk-ins on-site at the Center, so please call the Center’s phone number to request assistance.

“When we are incarcerated, we are a family. So when we get home, we go to our other family and they don’t know about being incarcerated….They don’t know about the programs that we need.

“If there’s a program that we can come home to, that’s an extended family, that really understands where we are coming from and where we need to go, that would be great. I mean just one place we can go for this support.”

— Returning Citizen Living in Greater Hartford

About the Center

The Reentry Welcome Center is open to anyone who is formerly incarcerated or who has a family member or friend who has been formerly incarcerated and is seeking basic information on programs and resources. A priority is to provide navigation services for individuals who have recently been released to the community "end of sentence" (EOS) within the last 90 days. EOS means the individual is not on Parole and/or Probation upon release.
Each participant of the Reentry Welcome Center will be treated with respect and dignity. When an individual is dropped off to the Center by the Department of Correction (CT DOC), they will receive a special orientation and brief assessment to triage their needs and determine next steps. Some individuals may need to be referred out to additional community providers for specialized services and supports.

Why a Reentry Center?

The Reentry Welcome Center is a place where individuals returning home from incarceration can feel welcome and receive support. The Center provides information, referrals, and services such as basic needs; housing; substance abuse/mental health; medical; employment; identification; and so much more. Computer and telephone access is also available.
CPA has trained staff to assess the immediate needs of all participants. Some may receive short-term case management to help provide additional support until appropriate community referrals can be coordinated.
Key to the Center’s success is the services and support provided by community partners. They work to ensure participants receive quality services in a timely manner.

What to Expect from the Center

Reentry Welcome Center services are open to anyone who is formerly incarcerated or who has a family member or friend who has been formerly incarcerated and is seeking basic information on programs and resources. A priority is to provide navigation services for individuals who have recently been released to the community “end of sentence” (EOS) within the last 90 days. EOS means the individual is not on Parole and/or Probation upon release.

Each participant of the Reentry Welcome Center will be treated with respect and dignity. When an individual is dropped off to the Center by the Department of Correction (CT DOC), they will receive a special orientation and brief assessment to triage their needs and determine next steps. Some individuals may need to be referred out to additional community providers for specialized services and supports.