If you have any problems with your online order, or would prefer to purchase by phone,
please call us at 604.541.1117.

When Do I Receive My Hanging Basket?

All hanging basket orders must be picked up in-store once you are notified that they’re ready. We wait until the temperatures are warm enough for them to thrive outdoors, usually around May 16th. We recommend picking up your baskets before May 31st.

How Do I Know If I Have a Sun or Shade Location?

A full sun location receives at least 6 hour of direct sunlight during the day, ideally between 9am and 5pm. This will ensure the best performance and health for your flowering plants.

A part sun/part shade location has lots of light, but only intermittent direct sunlight throughout the day. Hung under an overhanging roof, partially under trees or other half covered spaces are ideal. The entire basket should not receive full sunlight for long periods during the day.

Full shade locations still have lots of light, but do not have any direct sunlight during the day (9am to 5pm). Hang these baskets under trees, under covered patios, or against a covered north facing wall.

How Do I Care for My Hanging Basket?

Take a look at Jason’s quick guide to caring for your hanging moss basket all summer and into the fall.