I deposited 20 and got 20 bonus. The wagering requirements was 400. I wagered with no problem then got it up to 1700 there abouts and went up and down on the slots from 500 and back to 1500 eventually withdrawing 1000. It was accepted and confirmed on my account then 3 days later I was told it was cancelled and put back in my account with me having to wager it 10000 times to withdraw. Said I breached the terms and conditions with spinning more than 10 at one time on slots. I know for a fact I only did that after I finished the 400 wager. They just trying everything to not let it be payed out. Emailed but they telling me it's final and not showing there proof of what they are saying

I can appreciate your disappointment with the decision, however as explained by the Customer Support Team, this decision is in line with our Terms and Conditions. Due to this, there will be no review of your case and no further action taken.

If you want to discuss the decision in more depth, you are welcome to email me at [email protected]