FAQ

What's your refund policy?

A refund or credit on a purchase is not granted unless one of the promises given by the author in section 21 has been breached, or a refund is required under the Envato Market Refund Rules.

What does support include?

Our support mainly covers pre-sale questions, basic front-end development questions, bug reports and help with included 3rd party assets through our support /WvvYpGR.html

What's not covered by support?

Individual customization requests are not supported, but we tend to advise and show direction on such requests. Also server side implementation and backend integration issues are not covered since Deepor is an HTML template with front-end support.

Custom Jobs

You are only eligible for requesting custom jobs if you have a purchase key and can only be take up after mutual agreement on the costing, based on the work involved and the availability of our team members.

A React / Angular version in future days?

We are currently not planning to release a react or an angular version. But collaborators are always welcome.

Will you provide RTL Support?

Yes. We are currently working on RTL and will be provided in the next update.