It is important to tell someone you trust, not the person who is abusing / hurting you. You could tell a family member, key worker, doctor, friend, care manager, social worker. You can write a letter to a social worker or telephone, or ask someone to do it for you.

We will provide support appropriate to your ethnic, cultural and communication needs. On request most information can be provided in Braille, audio tape, large print or in most other accessible formats. Contact any Social Services office.

BSL Signers can be provided on request call (020) 8583 3132 or minicom on (020) 8583 3122. Interpreters can be provided in almost any language, if asked for in advance. For Panjabi, Hindi, Urdu and Gujarati, this can be arranged most easily by phoning the Council’s Language Line in the language of your choice call (020) 8583 2299.

If you are the subject of harassment or racist behaviour, or you see someone being harassed, report the matter to your local community organisation, police station or the Council as soon as possible:

In an emergency always phone 999

Hounslow Community Safety Unit (Police): 020 8721 9104

Hounslow Racial Equality Council: 020 8583 2525

Crimestoppers Anonymous: 0800 555 111

If you are the subject of harassment or racist behaviour, or you see someone being harassed, report the matter to your local community organisation, police station or the Council as soon as possible:

Police – if it is an emergency call 999, otherwise call 020 8721 9104

Crimestoppers Anonymous – 0800 555 111

Hounslow Racial Equality Council – Offer emotional support, advocacy, extra security for you and your home. They can also support you through any legal proceedings at court. 020 8583 2525

Hounslow Homes – if you are a Hounslow Homes tenant your Estate Manager can take action by calling:

020 8583 4382 - Central Area,

020 8583 4220 – East Area,

020 8583 4390 – West Area.

Housing Association – If you are a Housing Association tenant you can report an incident to your Housing Officer.

Victim Support – Offer free confidential support – 01895 421 200

We recognise that some people do not want to talk to the Police, even police officers who work in CSUs.

Because of this a large number of race crimes go unreported. If crimes are not reported no one knows they are happening. We want to know, so we can do something about them.

Crimes can be reported without the police being involved by using a third party reporting site. Third party reporting sites have been set up across the borough. There are 13 reporting centres in Hounslow where you can report an incident in a friendly and familiar environment and receive advice.