Support

The IT Support & Managed Services packages at KS Services are designed to meet customer’s business IT needs both now and in the future.

We offer a range of services that take the headache and frustration out of managing your own IT. Our support contracts offer a range of benefits aimed at making your life easier. Just one call to us ensures your query is registered and we have a call tracking system to make sure you’re dealt with as quickly as possible.

For extra peace of mind, our innovative server monitoring software directly alerts us to potential problems which means that we can often deal with issues before you’ve even noticed. Add to this our remote access to your systems and you’ll see that we’re well placed to deal with support issues effectively.

What’s more, we’ll provide you with regular reports on all support issues plus a comprehensive inventory of spare IT equipment should we need to take your own away for repair.