Trip purpose:

Great location

The hotel check in was easy and the staff was friendly. The hotel location is very close to Disney and many restaurants and shopping. All in all the hotel was a good deal but i think the grounds could be made a little more presentable.

Trip purpose:

Perfect Disney Vacation - Yet AGAIN!

Every year, my friends and I travel to Disney for the Marathon weekend in January. We spend a week to 10 days and this is our hotel of choice. Great breakfast, a shuttle that runs to the parks every day, and rooms that include a fridge and freezer! We shop at the market down the road so we can pack our lunches and snacks into the parks each day. It's perfect! We are already booked for yet another trip for 2015.

Trip purpose:

Perfect Disney Vacation - Yet AGAIN!

Every year, my friends and I travel to Disney for the Marathon weekend in January. We spend a week to 10 days and this is our hotel of choice. Great breakfast, a shuttle that runs to the parks every day, and rooms that include a fridge and freezer! We shop at the market down the road so we can pack our lunches and snacks into the parks each day. It's perfect! We are already booked for yet another trip for 2015.

Trip purpose:

Not very pleased with my experience.

I stayed at this hotel because my friend was there. I booked the room with enough time, and my friend went to the lobby two days prior to my arrival to reserve a room close to his. They gave him a room number, and when I got there the rep gave me the keys to that room number. When I went to get into it the keys did not work, had to go down the lobby and the same Rep told me to go upstairs and wait for somebody to help me. A maintenance guy came and was not able to do it, and I had to go back downstairs. When I got downstairs, the same Rep told me he made a mistake and gave me the key to another room. I went upstairs to find out the room was occupied. That was very embarrassing. I went back downstairs for the third time, and the Rep told me he was sorry but the original room was not available and sent me to a different building. Not acceptable.