Travel reviews by Ms. H & Mr. D - Oldham

Great trip - even better than expected.

On this trip, I visited Namibia between 6-Oct-2009 and 22-Oct-2009 and I travelled with 1 other person.

Overall my trip experience was:

Excellent

We had a wonderful time, we loved the isolation, the landscapes, the peace and quiet, the wildlife and the great lodges. We found the driving easy and enjoyable and the people were very friendly and welcoming. Namibia was a perfect destination for us and one that we will return to.

Gwynneth was very helpful making suggestions for accommodation when my preferred, researched ones, were unavailable. I had not realized in my inital dealings with Gwynneth that she was from Namibia though her knowledge and personal experiences should maybe have gven me a clue!! What I was impressed with was Gwynneths 'connection' to my trip - I didn't need to remind her of were we wanted to go or wanted to stay and felt she got a good measure of us and our needs/wants in making the recommendations she did. She also dealt with any query, no matter how minor, with ease and enthusiasm (even though I'm sure I asked some pretty basic and cautionary questions). Gwynneth also dealt with the unfortunate cancellation of Air Namibia flights from London very efficiently and calmly - which helped me not get too worked up about it either.

We would recommend Expert Africa to our friends and hope to travel with you again. One of the great pluses of your service is that you confirm the whole trip prior to any comittment being made by the customer - don't change it!! Loved the travel document wallet too (the little things count).

We have always believed that acting responsibly is the only way to approach tourism and we're one of
the few companies to hold AITO's original coveted 5-star status for responsible tourism. It's a lead
that others are now following.