City of Richmond

Event Application and Approval System

Objectives

City of Richmond used to have a traditional paper system for
event application. When someone wants to host an event in the
city of Richmond, they will fill out a paper application
form. The information will then be distributed to different
city's departments and services for their discussion and
approval. This is a long and tedious process that involves a
lot of papers, emails and phone calls.

City of Richmond is looking for a more effective way to document
this process so that it is easy for event organizers to apply for
hosting events in Richmond, centralize all documentation and to
make the approval process easy and transparent for all parties
involved.

Solutions

Starting with an comprehensive online event registration system,
an event organizer is required to fill out a detailed event
application form. Once it is submitted, the information is
stored in a centralized database and reviewed by the
administrator. Through the system, the administrator will
notify the appropriate city departments and services to review the
application.

There is a communication tool included in the system for the
different parties to communicate with each other for gathering
additional information.

In addition, there is a sophisticated approval system set up
for the related city departments and services involved with the
approval of a particular event. There is also an overall
approval system in place controlled by the administrator.

Results

Since the launch of the tool in late spring of 2013, it has been
warmly received by not only the event organizers but all involved
parties (city departments and services). The system provides
all parties with a centralized location where everyone knows the
status for each step on each applications. It has streamlined
the communciation and documentation process for all parties.

Contact Us

About Mountain Interactive

Mountain Interactive specializes in web development. We
create web applications, install content management systems and
develop server-side modules. We are also expert in SEO & SEM,
and different kinds of Social Media Integrations.