“The new features we announced for the 8x8 VCC platform will help supervisors and agents gather more insights from their customer interactions and improve the overall customer experience,” shared Tim Richter, Director of Product Marketing for 8x8's Virtual Contact Center.

The volume of actual knowledge prevents people from applying it, because even the cleverest persons can not learn everything they need. Try to overturn this with idea of Just-In-Time Knowledge. Intelligent e-knowledge base engine provided.

Community

Help

Get latest updates about Open Source Projects, Conferences and News.

Sign up for the SourceForge newsletter:

CountryState

JavaScript is required for this form.

I agree to receive quotes, newsletters and other information from sourceforge.net and its partners regarding IT services and products. I understand that I can withdraw my consent at any time. Please refer to our Privacy Policy or Contact Us for more details