Once we received your order, we carefully pack our products and ship them to you to any place in the World! We aim to process and ship your order within 3 workdays. You will get a tracking number so that you can follow the progress of your order. These tracking numbers can also be viewed in your My Account section. Please note: deliveries to certain remote locations may take 3 extra working day.

We want you to be satisfied with your zlay.com purchases. ZLAY team inspects each product before packaging to ensure the maximum customers satisfaction. If that's not the case, we'll gladly accept merchandise for return or exchange. We provide 7 days Fast Return or Exchange when you received your package without any reason. Please note that the shipping fee is not included at the refund once the package has been sent out.