i dont think so 25 days have passed i will tell him what you have said and another thing i asked the post service here they said that the package did not arrive in morroco they said maybe they kept it for some reason maybe taxes can this be the answer why it didnt arrive ?

I ship internationally on a daily basis and there are 3 rules to ALWAYS follow:

1) USPS is by far the most unreliable service in the world, INSURE EVERYTHING.

2) ALWAYS send priority, ALWAYS. If you don't, you're at the mercy of USPS and customs...International customs, SUCK.

3) ALWAYS track international packages...If you don't, you're at the mercy of wonder.

...So, Insure, track and priority, ALWAYS.

Right now, your package could literally be in Guam and not arrive for 6 weeks because it literally will hop from center to center to center until they get it right.

I visited a package center in France last year and it was absolutely abysmal...They had held an Alienware box for over 8 weeks because customs had decided they didn't "like" the company...I had to scream on the phone for 5 days to get it out of there...Keep in mind, this box was two-day shipped...

You're literally at the mercy of Euro post...And however long it takes them to get their heads out of their butts.

You also have to remember you have like 6 custom checks before it gets to you...Literally...So, it might be a couple of weeks.

Tracking/Insurance is vital, no doubt about it. I hope you can get this sorted OP, I'm thinking if it hasn't arrived in Morrocco yet, then ask your friend to follow up on the US side, it could still be around there, or maybe it's stuck in American customs! I really hope it wasn't stolen...If it was being shipped to me, I'd suspect theft it was in the hands of our Postal Service, so I hope this isn't the case!!

Tracking/Insurance is vital, no doubt about it. I hope you can get this sorted OP, I'm thinking if it hasn't arrived in Morrocco yet, then ask your friend to follow up on the US side, it could still be around there, or maybe it's stuck in American customs! I really hope it wasn't stolen...If it was being shipped to me, I'd suspect theft it was in the hands of our Postal Service, so I hope this isn't the case!!

i doubt it coz the cpu arrived but it can be now i have nothing to do but waiting my friend to solve this mess

I ship internationally on a daily basis and there are 3 rules to ALWAYS follow:

1) USPS is by far the most unreliable service in the world, INSURE EVERYTHING.

2) ALWAYS send priority, ALWAYS. If you don't, you're at the mercy of USPS and customs...International customs, SUCK.

3) ALWAYS track international packages...If you don't, you're at the mercy of wonder.

...So, Insure, track and priority, ALWAYS.

Right now, your package could literally be in Guam and not arrive for 6 weeks because it literally will hop from center to center to center until they get it right.

I visited a package center in France last year and it was absolutely abysmal...They had held an Alienware box for over 8 weeks because customs had decided they didn't "like" the company...I had to scream on the phone for 5 days to get it out of there...Keep in mind, this box was two-day shipped...

You're literally at the mercy of Euro post...And however long it takes them to get their heads out of their butts.

You also have to remember you have like 6 custom checks before it gets to you...Literally...So, it might be a couple of weeks.

NEVER ever skimp on tracking/insurance!

thx for the infos man and yeah tracking/insurance i dont know why he did not track/insure the package now i have nothing to do but waiting and i contact the customs and this what they say in the site

Quote:

If CBP has detained your package for some reason (for example, lack of a proper invoice, bill of sale, or other documentation, a possible trademark violation, or if the package requires a formal entry) the CBP International Mail Branch holding it will notify you of the reason for detention (in writing) and how you can get it released. When you have fulfilled the requirements necessary to effect release, CBP will clear the package, note how much duty is owed, and return it to the U.S. Postal Service (USPS) for delivery. Usually, you will receive notification in a matter of days, but it can take as long as 30-45 days.

Your friend should have it. Whenever you ship something international you have to fill out a customs form. The shipper (USPS, UPS, etc) keeps a copy, the sender (your friend) keeps a copy, and one is put with the package. Your friend (hopefully) still has his..

Sorry if this suggestion causes further distress but it's worth considering. What if the courier stole the graphics card?
Were both separate packages or were the CPU and graphics card coming in one box?
If it was both in one box, was the box at all tampered with when you received it?

In Gibraltar we have a rule. When you order online, do not use DHL. The reason is because DHL in Spain is very well known for stealing stuff in-transit. I used to work as a computer technician in a local company in Gibraltar as my summer job (during my undergraduate University years) and most of the times the company received stock shipments from DHL, the boxes had been tampered with and a lot of items were "missing". It's pathetic but it does happen, often it seems.

Note for anyone making international shipments, say it's for a business.

My friend and I have ordered stuff from Performance-PC's many times, he always ordered as personal and it would get stuck at US-Canada Customs for weeks. I ordered the same thing and said it's for a business, customs called me the day it arrived in their hands, asked what it was for, told them it was for a production studio, cleared customs within 2 days.