Dyson DC17 Animal

\015 There is a valve on the back left that looses suction. If you tape it with your foot a few time it seems to reconnect but it is not picking up very well when running on a hard surface. Right now it is not running and it has done this before. It seems to get over heated and needs to cool off. I think something may be trapped but I can only remove the bottom plate and can't get to the area that seems to have the problem.\015

Answers :

I have the same problem with my Dyson dc17...there is dog x2 hair collecting in the 'cylinders' just underneath the purple cap on top of the cyclone/canister. And i can see twisted 'braids' of hair coming out of each pea-size hole. I called Dyson's Support number and after they asked a few questions about the round filter (tell them you clean it every month or so), the representative told me that you should not see anything collecting on top of your filter located at the base of the canister (mine was covered with dog hair, etc.). They told me that nothing larger than minute dust particles should be there...which eventually travel into the purple cap. They said the cyclone canister has since been redesigned to correct the faulty rubber seals, etc., and they are going to send me a whole new cyclone/canister within a week or so. so call Dyson directly before you try to get inside "the purple chamber"...I know I could not figure it out!

I had the same problem, called dyson and they sent a new purple cyclone thing. I am still trying to clean the old one, latest thing I tried was drain cleaner- didn't work. I will post back if I can clean that stuff out of there. But I would call dyson and tell them you checked all of the normal clog places and it really is the purple part that is ruined- like i said they sent me a new one. I just hope the new one doesn't do the same thing as the original. Best of luck

Hi Manny,Thank you for your inquiry. We recommend that any repairs that involve the electrical components of your DC17 be carried out by an authorized repair technician. Please call us at 0800 298 0298 (UK) or 1-866-693-9766 (US) so we can pr ...
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