I have this strange bug sometimes when pulling up the widget to add a citation (ctrl+shift+p).

When I start typing the author’s name I’ll get a result which sometimes will shortly appear and disappear immediately. I have to add and delete a character after that to trigger the search again and make it reappear.

This is a bit irritating.

Edit:
Seems like it happens in like 25-30% of the time, like when I type too fast and the search results filter/refresh too fast with every keytroke. Not noly after putting in the full authors name, but even after typing out half the name and trying to pick the reference at the top of the list.

This isn’t as important as the ongoing mystery of why the plugin only works on 2 out of the 3 Windows machine with Word on, but is it possible to have the in text references that have not yet been updated into the bibliography showing in blue as they do in Google Docs?

I’m importing some very long documents into Word from both Docs and Scrivener and as all the references are currently in the normal black typeface it is almost impossible to work out which ones have imported correctly and which haven’t.

Have to say though, on the machines where it does work, the plug in seems great - thank you and well done

Re: not working on all your Windows machines. Are those all Windows 10 machines? @ttrepka will follow up in a week or so (he is currently out of office).

I’m importing some very long documents into Word from both Docs and Scrivener and as all the references are currently in the normal black typeface it is almost impossible to work out which ones have imported correctly and which haven’t.

I’m not sure how you import from Scrivener. When you import from Google Docs you should not need to worry about citations being correct. We use the same data and algorithms to create the citation. If it’s not correctly imported, it’s a bug and we need to fix it.

I’ve just had a first proper chance to try this out now that the new installer works for me (Windows 10). It works great so far (particularly the citation search which is far better than Mendeley’s). I have a few bugs to report along with some feature requests/suggestions:

My default browser is currently Firefox. Since Paperpile only works in chrome, when linking to the web-platform Paperpile should launch chrome instead of the default browser (if possible). Its currently not possible for me to send feedback from the App itself without changing my default browser.

When inserting, moving, or updating the Bibliography the style of the preceding line/paragraph is lost. I.e. if I have a header line “References” with “Heading 1” style applied, this reverts to “normal” style.

It’s not clear where the Bibliography itself gets its style from - in my current document it has double line spacing, times new roman font, with font size of 14. It should ideally match the “normal” style of the document, or should have its own style that is customisable by the user.

It would be nice to be able to “merge” two or more sets of adjacent citations (i.e. as with the Mendeley plugin). This is useful e.g. when copy-pasting multiple references or long reference lists from elsewhere in the same document.

When adding or editing multiple citations it would be nice to be able to drag and move the citation bubbles (i.e. the ones that you can click to edit the reference or citation from within the plugin) around to control the order the citations appear in (when using citation styles which order references by order of appearance).

It would be nice to have a “Never include DOI or URL” option in the citation style.

I’ll try to… but it’s really random so I’ll try to record it somehow… I’ve managed to get it once but in that case it’s not as pronounced because I as typing too fast and it didn’t display any results at all.

But that seems to happen more often when I tryo to add the first reference.

Thanks Stefan - these are documents that have been cycling back and forth from Scrivener (main drafting) to Docs (referencing) and back to Scrivener for redrafting. Convoluted I know, but it has worked so far. However, it seems as though I’ve pushed it too far, and that Paperpile has now lost track of some of the citations, as there are far fewer appearing the Word bibliography than there should be. The ‘Unformat Citations’ option in the Docs sidebar has previously been really useful as a quick way of identifying any that need attention. Is there any chance of that being included in the Word version?

Yes, all three are Windows 10 machines - Tomas has been trying to work out what is/isn’t happening, and hopefully all 3 will be running it beautifully soon!

So I can kinda reproduce or force this by jumping around in the document.
It seems that as soon as the “[…]” place holder gets inserted in the background the search results disappear. The second after that I can continue typing, respectively add/remove a character in the searchbox to make the results reappear.

In Word we don’t really have an “unformatted” situation as we insert the final formatted citations immediately. So “unformat” would be hard to add without causing lots of confusion.
What we have planned though is to provide a direct way to write in Scrivener. Here is a recent discussion on that topic: Desktop App for Adding Citations in Other Text Editors (Ulysses + Scrivner)

Thanks so much for the detailed feedback.That’s what we were looking for

When inserting, moving, or updating the Bibliography the style of the preceding line/paragraph is lost. I.e. if I have a header line “References” with “Heading 1” style applied, this reverts to “normal” style.

We have seen this before and it’s already in our bugtracker.

It’s not clear where the Bibliography itself gets its style from

Actually it should adapt the style of the document when it’s first inserted and when you change it manually afterwards the updates should keep your changes. We will test this again.

It would be nice to be able to “merge” two or more sets of adjacent citations (i.e. as with the Mendeley plugin). This is useful e.g. when copy-pasting multiple references or long reference lists from elsewhere in the same document.

That makes sense. I’ve added it to our feature list. It has been asked for Google Docs where it’s a bit more involved but here it should be possible to add (probably not at this stage but later when things have settled).

When adding or editing multiple citations it would be nice to be able to drag and move the citation bubbles

That’s also already on our list. You can do this in Google Docs and it’s clearly something we want to do also in Word.

It would be nice to have a “Never include DOI or URL” option in the citation style.

This is usually handled by the citation styles. We have the option to always show DOIs, so you can turn off DOIs for journal articles for example which have volume, issue, pages…
But there are citations which only have DOIs and here it would not make sense to not show it. So we don’t have this option.

A couple of features I’d find helpful after writing my first paper using the Word app:

Frequently used or recently used citations within a document being ready to select when you click ‘add/edit citation’, rather than having to repeatedly use the search function for a citation each time you want to use it.

The search pop up opening in the same window that you have your Word document open in. When I am using a dual screen set up, it often opens in the other window which is cumbersome (but not a huge deal overall… it’d just be nice to pop up where I expect it to!).

Ability to generate bibliography at the end rather than it inserting as I go along, so I can more easily keep track of my word count excluding bibliography as I write.

Enjoying it overall, great work, just a few ways in which it could work better for my workflow.

I had access to the Word private beta for MacOS from a while back and just tried installing this on a different machine (w/ MacOS Mojave and Word 2019). I don’t get any errors in the install process, but I don’t see the new banner in Word and the shortcut doesn’t seem to work.

Hopefully this is the correct location for feedback (let me know if I should be posting elsewhere).

When inserting precise page references into the text, it would be good to have the option to add the page number via the Paperpile interface rather than by editing the reference text once inserted. This would be particularly useful as if I accidentally hit ‘update citations and bibliography’, it removes all my manually inserted page references.

For example, Paperpile inserts e.g. (Valenzuela, 1975) and I then have to edit manually to read (Valenzuela, 1975, p.553). If I then update the citations, it will revert to (Valenzuela, 1975).