FBNBank Bonds with Customers

FBNBank Gambia hosted its customers to an
engagement forum at the Ocean Bay Hotel, Cape Point on the 19th of October
2018. This forum provided an opportunity for Group Executives of First Bank of
Nigeria, visiting with its MD/CEO, Dr Adesola Adeduntan to interact directly
with FBNBank Gambia’s customers with the aim of gaining first hand insight into
their dynamic business and personal financial needs and be able to devise
solutions to meet these needs.

The Managing Director of First Bank Group
and Subsidiaries, Dr Adesola Adeduntan, leading the group of dignitaries,
reiterated the position of First Bank as the second largest Bank in Sub Saharan
Africa. He thanked the customers for their sustained patronage and emphasized
the strategic importance of doing business with them and also having a foothold
in The Gambia. Dr Adeduntan, equally appreciated the support of the Central
Bank of The Gambia. In his words, “we are irrevocably committed to this franchise
and we will do everything that is required to keep this franchise going and
operating at the level that we are well known for.” He reminded the customers
of the importance of dialogue as their feedback will enrich the Bank’s
strategic planning process as it continues its quest to provide excellence in
service to all its esteemed customers.

The customers in turn expressed
satisfaction in dealing with FBNBank Gambia but also discussed their needs and
expectations for their relationships with the bank to strengthen. Mr Adefisayo
Adefarakan, MD/CEO of FBNBank Gambia, further renewed the commitment of the
bank to understand and meet the peculiar business needs of all its customers
and looked forward to strengthened ties between the bank and the business community.
.

Customers and dignitaries that were present
at the engagement forum also graced the official commissioning of the new
FBNBank Head Office at 38 Kairaba Avenue, , which took place on the same day.