Quality Management

An effective quality system should save work, not make
it. And systems designed for everyday use should help
people work faster over time, not get in their
way. Quality Systems built on TeamPage streamline
communication by working in context.

Document

TeamPage makes it easy for everyone in your organization to
use your quality documents.

Moderation and approval controls ensure that
people are working from the current document, and TeamPage's
comments and tasks make it easy to keep quality
documents up-to-date.

Track

Simple forms help you track Feedback, Non-Conformance,
Corrective and Preventative Actions (CAPAs), Improvement
Opportunities and Projects, as well as ISO 9001:2015 Risk and
Improvement Actions.

Signature Requirements help people keep track of, and sign off
on, documents they need to review, approve, or just read.

Report

Graphical dashboards with live filtering give you a bird's eye
perspective of quality activities throughout your organization.
Interactive tables let you dive into the details to see the
latest follow-up on ongoing actions. And TeamPage's
comprehensive and easy-to-follow audit trails make answering
questions during ISO audits fast and easy.

“

We had an audit last week and because we have incorporated about 90% of our procedures in TeamPage and also having the output from them in TeamPage our auditor was freakin' ecstatic….Thank you Traction Software for making my professional life so much easier.”

Document

Documentation is at the core of ISO 9001 quality systems. It
communicates how your business operates. But business that
continuously improve also continuously change. And so,
therefore, must the documentation.

TeamPage helps you keep your Quality Manual and all of its SOPs,
Work Instructions, and other documentation current, accurate,
and available.

Author, Share, and Revise

You can author your quality documents directly in the TeamPage
editor, attach formal documents written in Word, or even link
to documents and pages where they already live in other
Content Management or Quality systems.

Whichever approach you take, TeamPage makes it quick and easy
for people to find the right version of the document they
need, to suggest corrections and updates, and to stay informed
about the status of those changes.

Moderation

Your Quality Team decides when changes to a document are
published to the organization. Until then, only the people
they designate, for example reviewers, can see the draft
version of the document.

Templates and Checklists

When it's time to follow a procedure, templates and checklists
make it simple to ensure that the procedure is executed
correctly each time, with each step being checked off as it's
completed. And if any problems or exceptions arise, comments
and tasks, including photographs, can be created directly in
context, simplifying and streamlining the reporting and
resolution processes.

Track

TeamPage helps your organization to follow its documented
processes. And when exceptions arise, the next step is just a
click away.

Templates

From simple checklists to standard projects, TeamPage makes it
easy to track your progress through a process, to repeat the
same process consistently, and to modify and share the process
when it changes.

Signature Requirements

Making sure that people know about important changes to
processes can be a difficult process to manage. Who has read
the document? Did it change since they last read it? Did the
necessary people approve it before it was published?

TeamPage makes managing this easy by letting you attach one or
more Signature Requirements to any document. Signature
requirements say who needs to sign off on the document, for
what purpose, when, and how frequently.

TeamPage then takes care of reminding people when they need to
review the document, or execute the procedure described in
it. And in case a friendly reminder is needed, it makes it
easy for managers to see who in their group has and hasn't
caught up.

TeamPage's customizable forms make it easy for people to
provide exactly the information that you need to manage your
investigation and follow-up effectively. And if one action
leads to another, e.g. if a Non-Conformance leads to a
Corrective Action, the relevant information and context from
the Non-Conformance is automatically carried over to the
Corrective Action.

Dashboards can also contain dynamic tracking tables that
update as you filter and explore the ongoing activity, and
which also let you expand and interact with the detailed
information underlying the table summary.