We have the proper solution to fix that error message “Internet Explorer has stopped working”. Follow below mentioned 9 methods one by one to fix that issue.

Method 1: Reset Internet Explorer

Reset Solution 1:

Open Internet Explorer.

Click on Tools menu (Press “alt” key to active menu bar).

Click on “Internet Options“. A configuration window you will appear

Click on advanced tab.

Press “Reset” Button. You’ll get another box, here check a box named as “Delete Personal Settings“, then

Click on Reset button on it.

Reset Solution 2:

If you couldn’t open IE or you couldn’t reset Internet Explorer through above method, so there is another method which is very effective to reset Internet Explorer through the control panel. Follow the following steps:

Click on Start Button

Follow by Control panel

Click on Network and Internet

Choose “Internet Options“. (You will get a configuration window)

Open advanced tab.

Click on “Reset” Button. You’ll get another box, here check the box named as “Delete Personal Settings“, then click on Reset button on it.

Follow next method, if it doesn’t work.

Method 2: Disable Software Rendering.

Disable Hardware Acceleration option in IE 9 & IE10

Open Internet Explorer.

Click on Tools menu (Press “alt” key to active menu bar).

Press on “Internet Options”. a configuration window you will appear

Now open an advanced tab.

Un-check an option named as “use software rendering instead of GPU rendering”. it is located under “accelerated graphics”.

Follow next method, if it doesn’t work.

Method 3: Disable 3d in “NVIDIA Graphics driver”

Disable “stereoscopic 3D” option into “NVIDIA Graphic driver” application. (If you have Nvidia Graphics Drivers & Software, If you don’t have you can leave that step)

Open Nvidia software from the system tray.

Disable the option named as “stereoscopic 3D” from NVIDIA Drivers (NVIDIA driver is a computer Graphics drivers their software runs on the system tray. )

Follow next method, if it doesn’t work.

Method 4: Uninstall Unwanted Toolbars

Remove Unwanted Toolbars from Control Panel.

If still, it doesn’t fix, so please follow next method.

Internet Explorer stopped working | +1-800-862-9240

Method 5: Disable Unwanted Add-ons

Disable Unwanted Add-ons from Internet Explorer.

Please follow next method, if it doesn’t work.

Method 6: Re-install Java, Flash player, Silverlight.

Uninstall and then Re-install Add-ons program Like Java, Flash player, Silverlight from the control panel.

Method 9: Get “.dll” file name which one makes conflicting.

If your issue has not fixed yet by following above method, that means must a “.dll” file which have made conflicting with iexplore.exe. we have to find that “.dll” file name with the help of system logs. please follow steps.

Right click on MyComputer and then click on Manage. You’ll get another window.

Click on an arrow of the “Event Viewer” (Expand it).

Press the arrow of the “Windows Logs” (Expand it).

Click on “Application” under Windows Logs.

Now look on the right side panel, it has listed all the system LOGS.

Next scroll down and find an error(Red Cross Error) related to iexplore.exe, and double click on it get the details (that log was created when you get an error message on Internet Explorer, so please find by the “Time”).

Now you have the Error Message details. Find the name of “.dll” on that detail.

Now you have the particular “.dll” file name which one is doing conflicting with iexplore.exe. Now Stop the conflicting via repair, rename, delete that file. you have to do research on it, what to do with that file (I can’t help you anymore because I don’t know “.dll” file name), so please do it carefully.

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