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Community Manager - GFI MAXGFI Software

THIS JOB HAS EXPIRED

GFI Software pioneers powerful, award-winning IT solutions for small and medium-sized businesses (SMBs) ? and we make them affordable and easy to use. We are a dynamic, growing technology company with offices, customers and partners around the world.
As a Community Manager for GFI MAX, you will foster our customer relationships via educational content creation, distribution, and interaction, both online and in person. You will have the opportunity to own customer relationships, provide thought leadership to the IT channel, grow the businesses of thousands of MSPs, and develop customer relationship and communication skills.
Community Manager Responsibilities
As a Community Manager with GFI MAX, you will be responsible for the following areas:
Community Goals
Build and coordinate engagement with worldwide user groups
Build field engagement capabilities for tradeshow events
Social Media monitoring and engagement for existing MAX partners
Coordination of MSP Radio guests and content
?Grow Group? logistics and engagement
User Groups
Engage worldwide user groups
Take space ceded by Microsoft for mindshare
Sponsor groups with resources and engagement
Grow engagement over time
Need is resource to manage interactions
Field Engagement
Team required for trade show
Current use of inside sales people slows sales / drags numbers down for inside sales people
GFI MAX needs professional, polished speakers for those shows
Need is resources to present our message
Social Media
Requires coordination and engagement with partners online
Driving to resources for education (for additional upsell)
Need is resources to assist with industry insight
Community Engagement
Coordination of guests and resources for MSP Radio type engagement
Coordination of topics, presenters, and logistics for Grow Group
Need is to move to community resource (versus current Sales Director) for lower cost
Community Team
Anticipate building team of recognized channel ?faces?
Director of Partner Community
Community Managers
Content Manager Requirements:
Willing to travel up to 50%, including international and US domestic travel
Previous experience with Channel Sales preferred
At least 1-3 years? experience in content management and community building
BA/BS degree required or equivalent experience
At the heart of our global operations is a talented and diverse team of professionals committed to making GFI Software a market leader. We are seeking dedicated, creative and driven individuals to join our team and grow professionally with us. We provide excellent benefits, competitive salaries and promise you a world of opportunities.