Franklin County Public Health Services Certified Home Health Agency Services and Certifications

Nursing Care

Physical Therapy

Occupational Therapy

Speech Pathology

Medical Social

Home Health Aid

Medicare

Medicare Evaluation of the Quality of Care

The quality of care given at Franklin County Public Health Services Certified Home Health Agency is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Overall Quality of Care:

ThisAgency

NY

U.S.

Begins Patient Care in Timely Manner:

96%

93%

91%

Teaches Patients or Family About their Drugs:

92%

91%

92%

Checks Patients Risk of Falling:

99%

97%

99%

Checks Patient For Depression:

100%

95%

96%

Checks on Patients Flu Shot:

75%

71%

72%

Checks on Patients Pneumonia Shot:

74%

66%

70%

Foot Care For Diabetes Patients:

100%

94%

94%

Checks Patients For Pain:

99%

98%

98%

Treats Patients Pain:

100%

98%

98%

Treats Heart Failure Symptoms:

100%

98%

98%

Took Doctor Ordered Action to Prevent Bed Sores:

100%

95%

95%

ThisAgency

NY

U.S.

Included Treatments to Prevent Bed Sores:

100%

97%

97%

Checked Patients For the Risk of Bed Sores:

100%

96%

97%

How Often Patients Improved Walking:

59%

57%

60%

How Often Patients Improved Getting Out of Bed:

50%

54%

54%

How Often Patients Improved Bathing:

59%

59%

65%

How Often Patients Had Less Pain Moving Around:

67%

64%

65%

How Often Patients Breathing Improved:

61%

0%

0%

How Often Patients Wounds Healed After Operation:

81%

89%

90%

How Often Patients Improved Taking Medication by Mouth:

42%

48%

48%

How Often Patients Needed Urgent Care From the ER:

14%

11%

12%

How Often Patients Had to be Admitted to the Hospital:

16%

17%

15%

Reviews from Patient Surveys

These Franklin County Public Health Services Certified Home Health Agency reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Franklin County Public Health Services Certified Home Health Agency to other home care agencies. More Info

Overall Patient Surveys:

ThisAgency

NY

U.S.

Home Health Team Gave Care in a Professional Way:

86%

85%

89%

Communicated Well With them:

84%

83%

86%

Discussed Medicines Pain & Home Safety:

79%

81%

84%

Gave their Home Health Agency a Rating of 9 or 10:

81%

80%

85%

ThisAgency

NY

U.S.

Would Recommend the Home Health Agency to Friends & Family:

79%

75%

80%

Completed Surveys:

204

35,904

1,140,623

Response Rate:

48%

29%

33%

Cities Served by Franklin County Public Health Services Certified Home Health Agency

Franklin County Public Health Services Certified Home Health Agency serves ZIP codes that encompass all or part of each of the cities listed below.