Enroll in our Budget Payment Plan, and we’ll average your bills over the past year, add a small percentage to cover environmental factors and changing fuel costs, then charge you the resulting amount each month

Our Veteran’s Discount Program provides electric bill payment assistance to those who have significantly decreased abilities to regulate their core body temperatures due to severe burns received during combat

Keeping your home cool during the summer could increase your energy use and your bill. We understand that a higher than expected utility bill can be a source of frustration. But don’t worry, we offer a variety of smart, easy solutions to help save you energy and put money back in your pocket.

CPS Energy by way of its electric and natural gas service contract with the General Service Administration (GSA) in Washington D.C. is a federal contractor. Consequently, we are required to report our contracting activity with large, small, minority, service-disabled, veteran, historically underutilized, HUBZone, and woman-owned businesses.

CRU is dedicated to increasing community awareness of and enrollment in assistance programs, educating customers about energy efficiency and safety, and working directly with customers with unique needs.

Requests for a new streetlight in an unincorporated area or another incorporated city in the CPS Energy service delivery area should be made through the local homeowner association or municipal government office.

The new substation will supply electric power to homes and businesses in the immediate area, largely using existing lower-voltage distribution lines.

Bulverde Substation

Bulverde Substation

A new substation, transmission line(s) and associated distribution lines, north of San Antonio near US 281 and FM 1863, will provide additional electric capacity and improve the reliability of electric services to homes and businesses in this area.

As the electric and natural gas utility in the Greater San Antonio area, we are committed to providing reliable power, so customers’ lights and natural gas turn on quickly, operate safely and remain affordable. As such, we are committed to improving infrastructure to ensure we provide the highest level of customer service and reliability to our community.

Fiesta medal

APPA Rodeo

Our Corporate College Internship Program (CCIP), is designed to meet the industry’s rapidly changing workforce needs by providing local San Antonio college students with public utility career experience.

Keeping your home cool during the summer could increase your energy use and your bill. We understand that a higher than expected utility bill can be a source of frustration. But don’t worry, we offer a variety of smart, easy solutions to help save you energy and put money back in your pocket.

CPS Energy is the nation’s largest municipally owned energy utility providing both natural gas and electric service. We serve more than 840,750 electric customers and 352,585 natural gas customers in and around San Antonio, the nation’s seventh largest city.

To maintain the overall health of our infrastructure and utility system, we have to occasionally close roads to perform upgrades, maintenance and replacements. The road closures below are scheduled but on occasion, we are forced to close roads to make unscheduled repairs to our equipment.

We are proud to be a part of SA Climate Ready, working with UTSA and the City of San Antonio. This project is to develop a Climate Action and Adaptation Plan for the City of San Antonio - exploring both mitigation strategies, aiming to reduce or prevent the emission of GHGs, and adaptation strategies aming to prepare the community, municipal government operations, and other key sectors for the unavoidable impacts of climate change.

Teachers, check out our online games and printable activities to make your students e-Smart! Students can learn about electricity and natural gas, and how to use them safely and wisely.

We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

For the safety of our customers and employees, face coverings are highly suggested, but not required. Please let us know if you need assistance. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday.

Commercial Power Quality FAQs

What causes power quality problems?

Most causes can be divided into internal and external causes.

Potential culprits may include large equipment start-up or shutdown, improper wiring and grounding, overloaded circuits or harmonics.

The most common cause is a lightning strike; other possibilities include equipment failure, vehicle accidents, weather conditions, neighboring business, and even normal operation of utility equipment.

What kind of equipment is vulnerable?

Most electrical equipment is affected by variations in powering and grounding. High-tech equipment, such as computer networks and phone systems, are sensitive and may be susceptible to damage.

How is a power quality problem diagnosed?

Sophisticated monitoring and testing are usually required to isolate the specific type of disturbance and pinpoint the cause. A thorough power quality investigation might include: