Here's a good example of this principle in effect, listen to the way this 911 dispatcher treats Charles Ramsey, the now famous man who tipped off police to three teens who were held hostage for a decade.

The dispatcher acts just as you would expect an entitled bureaucrat to act, his paycheck isn't dependent on serving customers, he gets paid regardless of the quality of the service he provides, therefor "customers" are just a nuisance getting in the way of his sitting around.

Here's some other classic dispatcher calls which reflect this very same attitude, this is what you get when you let a monopolist provide your "services" and outlaw free markets.

These are just a few examples illustrating why it's extremely foolish to believe a government monopoly can provide the same level of service, or even as some believe better quality services, than the free market. All government "services" are monopolies, competition is literally against the law, this is what we get as a result.
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Chris runs the website InformationLiberation.com, you can read more of his writings here. Follow infolib on twitter here.