Contact us

Our team is ready for all your questions. We will handle everything in a timely manner. Send your request using the form below.

Name
*

Email
*

Subject
*

Message
*

Address:

MikroElektronika D.O.O.

Batajnički drum 23

11186 Zemun, Belgrade

Serbia

Phone: +381 11 78 57 600

Office hours: 9:00 - 17:30 CET (Mon-Fri)

Frequently Asked Questions

MikroElektronika policy is that all packages are prepared and ready for shipping within 2 business days. As soon as we prepare your items we will ship them to the courier which you have selected. When package leaves our warehouse you will get a notification.

– If you have chosen DHL as your prefered shipping method, delivery is usually done within 2 – 4 business days.

– If you have chosen Post Office as your preferred shipping method this takes a bit longer: from 7 – 30 business days.

It is probable, but highly unlikely that packages may get stuck at customs for longer than usual. If this is the case please contact the nearest local office of chosen delivery service for more information.

Package tracking is available with certain courier services, such as DHL. As soon as we dispatch your package you will get an E-mail with the tracking number and a link to the delivery courier webpage where you can track your package. In case you have done the purchase with your mikroElektronika account, you can also easily track your package in the “Orders” section.

Prices specified on product web pages, mikroElektronika Store or shopping cart do not include any taxes, VAT, customs fees or other expenses.

You are entitled to free shipping via DHL or Post Office if the subtotal value of the regular product price of shopping cart items exceeds 1000.00 USD.

For the time being, mikroElektronika doesn’t provide special educational discounts, except for software, throught the site license. We, however, might support your project if we find it interesting, so we encourage you to contact us with your proposal.

If you are not completely satisfied with your purchase, you may return the products in their original packaging within 14 days. Please contact our support team explaining the reason for returning the product, you will receive a return authorization number. For complete information please read our Terms & Conditions.