Projecting some SUMO stats in the MV office. Increased visibility of the support effort and made some developers walk into the room and ask if they should look out for any new common issues.

Carlo, a Firefox users that helped out on SUMO during the 3.5 launch called in to share his feedback: “Amazed by how much the developers and people care about this browser. This is why I’m so willing to help out. One of the best things I’ve noticed is the level of support you get from people in the actual chat room, and how [Live Chat contributors] are so willing to help each other.”