The analytics trends to watch in 2019

How to make the right choice when choosing your digital e-Commerce platform

17/12/2018

Digital eCommerce is big business and the opportunities are significant. To survive and thrive, businesses need to be agile to adapt fast to ever changing trends, requirements and customer expectations.

Is your data a liability or an opportunity?

17/12/2018

There’s lots of conversation about the commercial potential of incorporating innovations in AI and robotics to offer new services more efficiently. But layering ground-breaking technology on top of an unsound data infrastructure is the quickest way to fail.

Convert and retain - getting the online customer journey right is key to building loyalty.

10/12/2018

Facing fierce competition for their share of consumer spend, e-tailers and others with an ecommerce operation make a significant marketing investment around seasonal events such as Cyber Monday, Christmas and the Boxing Day sales.

SMS is dead. Long live... SMS?

26/11/2018

SMS has long been a topic of contention for marketers. With the advent and rise of social media companies like Facebook and Twitter, not to mention the titan WhatsApp (itself acquired by Facebook in 2015) the value of marketing communication by SMS has been fiercely debated.

Ready to Dominate your Data?

28/09/2018

The increasing focus on driving valuable insight through analytics, combined with the rapid growth in data sources and volumes, means that data governance is one of the biggest and most pressing challenges facing business leaders today.

Let software-defined storage manage your data sprawl

27/09/2018

If you were in a restaurant and wanted to order a starter and main course, you wouldn’t expect to be sent to different buildings for each, then told they had dessert somewhere but you might have to root around for it a little.

PSD2 is coming: For European financial services providers, the time to act is now

26/09/2018

Recent changes in the UK retail banking sector are about to be followed by radical new regulatory standards being rolled out across Europe in 2019. IBM and Business Partner Prolifics are leading the way with a new solution that can ease the pain of compliance for over 4,000 financial institutions.

How well do you know your next generation of customers?

19/09/2018

Trying to get inside the mind of a teenager is most people’s idea of a thankless task. Let’s face it, they’re fairly impossible to communicate with and even if you’re willing to give it a go (perhaps they’re your own children and you don’t have a choice?), do they actually want you to talk to them?

Will your customer’s house-move be the end of a beautiful relationship?

04/09/2018

Tighter data protection has made approaching prospects through low-cost, below-the-line channels, such as email, a tricky business. With customer acquisition harder than ever, retaining your existing customers becomes the top priority.

What does AI mean for your business?

28/06/2018

AI applications can deliver insight and learning from business data. What about the risk to the business if they choose not to invest in AI and allow their competitors to steal an advantage as a result?

Giving finance the freedom to fly

28/06/2018

Finance teams are facing challenges as digital transformation becomes critical for competitive advantage. IBM Institute for Business Value report this is something that finance leaders are not only aware of, but actively seeking solutions for.

From data exchange to value exchange

26/06/2018

With the GDPR now up and running, it could herald a switch in the data economy The General Data Protection Regulation (GDPR) came into force in May and most companies survived to tell the tale. A little bruised perhaps, but not broken

Can’t get the right employees with the right skills?

Management Accounts in the Digital Age

10/05/2018

How much do you and your colleagues look forward to receiving and reading the weekly management pack from your finance team? Or if you work in finance, how much do you and your team look forward to generating and distributing those reports?

The Customer Engagement Conversation - GBG

Podcast Series: Episode 9

09/03/2018

In this IT Insider podcast, David and Richard discuss the growing urgency for organisations to prepare their infrastructure so that it can support digital innovation and drive competitive advantage in an increasingly mobile-centric world.

Hottest Technology Trends for 2018 - Part 2

We wish you a prosperous and secure 2018

10/01/2018

I don’t think anyone will easily forget the WannaCry cyber attack, which managed to disrupt 34% of NHS trusts back in May 2017. It must surely be a strong contender for the award of UK’s Biggest Security Breach 2017.