I have Ubuntu 11.10 64bit and flash plugin 11. I successfully installed both the latest available Adobe Air version for Linux as well as the player. For Flash Access support, I followed the findings reported in the last post in this thread:

The adobe-flashplugin package and HAL are installed (I also tried the flashplugin-installer from Ubuntu repositories). The test video mentioned in the first post of the thread works fine, and DRM events show no errors. However, when attempting to play the video purchase I get "Unfortunately the playback has failed. You are not authorised to view this production". I can't see anything informative in the Adobe Air install log, and running the player from command line gives no data. Previously I had Arch Linux installed, and there in command line I saw DRM error id 3344.

Attempting to launch the f4v file of the purchase in Firefox, it complains that the following two plugins are missing (and cannot be found in the search):

video/x-gst-fourcc-encv decoder

audio/x-gst-fourcc-enca decoder

I have a 32 bit Ubuntu 11.10 on my netbook, the same version of flashplugin and with HAL installed, and there I can play the video purchase without problem. This would indicate that it's a 64 bit issue, but I'm puzzled as to why it is not working on my 64 bit machine, since the writer in the above thread apparently was able to solve the problem with HAL and adobe-flashplugin and since I can play the test video just fine.

I unfortunately don't know enough about Linux to be of any help here. I'll run this by one of our Linux guys to get his take. Would you also mind creating a new bug with your system details and a link to this thread over at bugbase.adobe.com?

Yes, both are installed. As I said in the first post, I have had no problem playing the test video in the test player at any stage. There I get the #3344 error but the player then updates the DRM module as normal. It is only in the Digital Theatre player where the problem persists: for some reason, it is unable to update the module after reporting the #3344 error.

I can only assume that this is a 64 bit issue. Adobe Air is supposed to function fine in 64 bit with the appropriate 32 bit libraries installed but perhaps this is not quite so when the flashplugin is needed.

I have attempted to contact Digital Theatre's technical support, but it appears they do not have any linux knowledge, and I have not heard back from them after initial reply.

my apologies, i thought the issue was across both the browser and the air app. btw, air linux support stopped at version 2.6. i wanted to see if i could get the video to play on the same player swf on AIR, but was not able to complete my test using the AIR 2.6 SDK.

i will be on vacation the next two weeks, but will ask someone on the DRM team to follow up.