FTK Fails to open cases with message "In order to run this product your database must first be updated please login as an application administrator"

If a user is trying to open a case using FTK and they see a message "In order to run this product your database must first be updated please login as an application administrator", check to make sure there is a valid value in the SchemaVersion field in the [Schema].cmn_Cases table.

NOTE: The value of [Schema] will vary depending on the version of the software. For example, the table name in version 5.2.0 of FTK would be ADG56.cmn_Cases. The table name in version 5.6.0 of FTK would be ADG510.cmn_Cases.