This service is credits-based. Each phone unlock costs 10 credits. You can buy credits here

This service is instant. No queues, no delays, no waiting for server to reply and so on.

How to check your balance:

Go to "Support & Options" tab in the Software

Enter your Username (login) and Password

Press "Check balance" button

How to perform Factory Unlock procedure:

Take out (remove from the phone) SIM and SD cards.

Power the phone on

Connect the phone to the Box using Samsung Micro UART C3300k/C3303k cable

Select proper device model in the Software list

Keep phone's LCD on and unlocked during the procedure (touch LCD must be ON during the Unlock process), this is important!

Press "Factory Unlock" button in the Software

If the device model is not present in the Software list or "Factory Unlock" button is not active for the model, you can try to perform Factory Unlock operation by the next way:

Go to "Support & Options" tab in the Software

Take out (remove from the phone) SIM and SD cards.

Power the phone on

Connect the phone to the Box using Samsung Micro UART C3300k/C3303k cable

Keep phone's LCD on and unlocked during the procedure (touch LCD must be ON during the Unlock process), this is important!

Press "Factory Unlock" button

Note 1: After completed Unlock procedure, if the phone still asking for the code, use 00000000 (eight zeroes) as NCK code.

Note 2: You can repeat the Unlock procedure for the same phone as many times as you need, this will not take (consume) your credits.

IMPORTANT! Trying to unlock phones, which were processed with third party tools, in which IMEI, S/N, MSL Address or any other sensitive important data were changed or damaged, phones, which have default IMEI (like "0049..."), or phones, which have bad/damaged certificate, can take (consume) credits, but the unlocking process will terminate with error, and credits won't be refunded!