If this condition occurs, the abs function could be lost and reduced power assist would be experienced during vehicle braking increasing the potential for a vehicle accident.

Corrective Summary

Dealers will test the vehicle's anti-lock brake system and repair the vehicles if necessary. also the warranty on all abs components will be extended to 10 years or 100,000 miles (except for the brake actuator piston assembly and the pump-motor assembly which will have a lifetime coverage). owners will also be reimbursed for previous abs component repair costs.

Notes

System: brakes; hydraulic; anti-skid system. vehicle description: passenger vehicles and mini-vans equipped with anti-lock brake systems (abs). note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-853-1403. also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

Investigations

NHTSA ID

Manufacturer

Date open

Date close

Subject

Recall campaign

SERVICE BRAKES, HYDRAULIC

PE94024

CHRYSLER GROUP LLC

03/07/1994

07/29/1994

ABS BRAKING SYSTEM FAILS

There is no summary currently available

EA94028

CHRYSLER GROUP LLC

07/29/1994

06/24/1996

ABS BRAKING SYSTEM FAILS

96V099000

There is no summary currently available

Consumer Complaints

Fail date

miles

occurences

Purchase date

SERVICE BRAKES

05/25/2012

159583

1

Experienced hard brake pedal (lose of braking) and brake / abs lights illuminated on the dash board. this was the second failure in the last two years after approximately 14,000 miles of operation since the last repair and for at least the fourth time since we have owned this vehicle (bought new). previous repair involved replacement of brake accumulator, dual pressure switch, brake actuator piston assembly, and the pump motor assembly, the last two of which are subject to a lifetime recall. dealer refuses to repair/replace warranted parts without agreement that other parts are replaced at a cost of approximately $900. given that it is likely that warranted part failures are leading to the failure of the other components and that the last repair only lasted for 14,000 mile we requested that chrysler cover the entire repair. chrysler refused. in addition, it has been our experience that each time we have had the brake system fail, it has included the need to replace other brake system components beyond the parts subject to the lifetime recall. thus it would appear that the lifetime recall should have been expanded to cover all of the components impacted by the failure of the warranted components. *tr

05/25/2012

159583

Experienced hard brake pedal (lose of braking) and brake / abs lights illuminated on the dash board. this was the second failure in the last two years after approximately 14,000 miles of operation since the last repair and for at least the fourth time since we have owned this vehicle (bought new). previous repair involved replacement of brake accumulator, dual pressure switch, brake actuator piston assembly, and the pump motor assembly, the last two of which are subject to a lifetime recall. dealer refuses to repair/replace warranted parts without agreement that other parts are replaced at a cost of approximately $900. given that it is likely that warranted part failures are leading to the failure of the other components and that the last repair only lasted for 14,000 mile we requested that chrysler cover the entire repair. chrysler refused. in addition, it has been our experience that each time we have had the brake system fail, it has included the need to replace other brake system components beyond the parts subject to the lifetime recall. thus it would appear that the lifetime recall should have been expanded to cover all of the components impacted by the failure of the warranted components.

SERVICE BRAKES, AIR - ANTILOCK

02/26/2004

90000

1

11/13/2003

Abs failed while i was driving. when i pushed on the brakes it felt like i was hititng a rock . took forever to stop. van is currently at mechanics. they said egular brakes fine will notify me monday what problem is with abs.*ak

08/01/1999

2

10/01/1998

1st abs power wire melted, 2nd lost abs as dealer serviced vchicle

SERVICE BRAKES, HYDRAULIC

05/16/2008

214800

1

Two weeks ago the abs and brake lights came on in my 1992 plymouth grand voyager mini-van. at that moment there was no hydraulic brake pressure and it was very difficult to control the van. the van was towed to my regular, independent repair shop and they checked the condition and their diagnostic computer issued a coded error. i discovered that this abs brake was covered under an extended warranty by chrysler. i took the van to a nearby chrysler dealer and they checked. the abs light and brake light were out at this time and the dealer charged for one hour, gave me list of parts they considered may need to be replaced and verbally said it may cost about $400 or more to fix. they did not assure me that a warranty would apply. *tr

04/30/2004

1

While applying the brake the pedal went to the floor which caused a loss of braking power. the driver was able to control the vehicle and drove it to the dealer for inspection. the mechanic informed the driver that the dual function pressure system, pertaining to hydraulic assembly needed to be replaced. *la *nm

09/15/2003

118000

They repainted the hood for me if i was willing to pay half and now it is doing the same thing all over again but worst. the wood paneling on the sides is just peeling away and the car looks like crap on the outside but is still running good due to all the money we put into it. the brakes have been fixed twice for a faulty switch and relay switch due to the abs brake system. i was out driving just this past week and without warning i lost my brakes and i am suffering from ms so i had a great deal of diffulty stopping the vehcile with one foot i had to use two feet and prayed a lot just to get back home.

09/15/2003

0

I would like to know more about the recalls for the above vehicle and what exactly they cover and don't cover and i go about getting them fixed. my car is now in the shop for failure of brakes. while i was out driving the brakes suddenly went on me

SERVICE BRAKES, HYDRAULIC - ANTILOCK

04/01/2010

196555

Tl*the contact owns a 1992 plymouth grand voyager. while driving at 35 mph, the contact attempted to use the brakes but the vehicle did not slow down. the vehicle was towed to an authorized dealership but no repairs were performed at the time of the complaint because the parts were no longer available. the contact referenced recall 96v099000 (service brakes, hydraulic: antilock) as she felt it was related to the failure. the current and failure mileages were 196,555.

11/17/2007

69000

1

10/15/1996

My abs light came on and a few days later my master cylinder failed resulting in no breaks. i was able to get to the side of the road for a tow. i have paid to get repairs completed. chrysler tells me my car is not covered by recall. i dispute this. recall # 96v099000. *tr

12/31/2004

164561

3

05/23/2003

I have a plymouth grand voyager in which was involved in an earlier re call for the abs brakes now they failed again*ak

01/18/1993

600

1

The brakes have been defective since the consumer owned the vehicle. the brakes have been serviced every year. consumer has to press on the brakes with both feet to stop the vehicle. the brakes remain defective.*ak

03/24/2004

150000

4

The brake pedal had became hard and wouldn't go down when depressed. the consumer coasted the vehicle into the driveway and engaged the parking brake to stop. the vehicle was towed to the dealer, and the mechanic performed a diagnostic test that indicated that the hydraulic brake pump motor assembly malfunctioned. also, there was recall 96v099000 concerning anti skid brake system. however, the dealership indicated that this recall had already been performed. the remedy failed, and the manufacturer was not honoring the warranty as stated in the recall, and were not sending the recall part to the dealership because the dealership was unable to get a diagnostic test code indicating that the recall part failed, although the dealership duplicated the problem , and indicated that the recall part was causing the problem. *ak (the second consumer: tara beth) *sc *jb

07/03/2003

140000

3

12/23/2002

My 1992 plymouth grand voyager minivan has experienced recurring failure of the anti-lock braking system. the brake system warning light and abs warning light both illuminated. on occasion the system resumed operation if the vehicle was turned off or not driven for 2 or more hours. in march of 2003 a local garage diagnosed the abs relay was not providing power to the abs pump. the relay was replaced - cost $100. days later the system failed again. the pump would only operate if connected to direct battery voltage to start it running. in late april the abs pump was replaced by another local garage cost over $500. the system operated another 3 weeks, and then failed again, completely failing during in mid-june. the van was towed to the same garage. the technician identified that the abs relay coil had failed. the van is un-drivable because the abs pump also supplies power brake pressure. the van was towed to chris leith dodge in wake forest, nc on july 3, 2003 and inspected. on july 11, 2003 the service department let me know that they needed the district manager to make determination of recall warranty repair of the system. july 15, 2003, the service manager and district manager determined that the part the technician identified as malfunctioning (hydraulic assembly r-4683398) was not a part of recall 96v-099 # 685. the abs pump is part of the recall and was to be warranted for life. the recall also states that repairs done earlier to this part were to be reimbursed as a part of this recall. i await information on how long it will take to obtain and install repair parts. the repair estimate is $999.84. the van was purchased used for $1800. repairs are nearing that value. according to complaints and the engineering evaluation this is a recurring problem. i know the van is not new, but at least it can be safe, or the public should be warned not to keep these vehicles in operation if chrysler will not honor the terms and spirit of the recall.

Abs pump continually operates and normal braking pressure is now soft. same as recalled problem, but this van's vin is not included in the recall! *ak

04/01/2001

Abs light stayed lit on dashboard. when brakes were applied for hard braking wheels locked up, and vehicle slid, meaning that abs failed to operate properly. a private mechanic and dealership had given different reasons that might cause this to occur. manufacturer informed consumer that recall 96v099000 repairs had previously been done. please provide any additional information/attachments. *ak

04/24/2001

1

Brake booster sensor is malfunctioning. brake acts like vehicle is skidding all the time at any speed. abs light comes on and goes off. mechanic at the repair shop says brakes pedal will freeze if not repaired. dealer followed up by doing a diagnostic testing. sensor has a problem and needs replacement. consumer will be responsible for coverage.*ak

12/15/2000

Vehicle has been repaired under recall 96v099000/ abs brake system failure. however, defect continues to exist. please provide any additional information/attachments.*ak

1

While attempting to have recall 96v-099 for abs the dealer determined that the abs pump and motor did not need to be replaced, they performed a diagnostic test on the abs modulator and determined that the controller anti lock brake needed replacing, consumer feels that since this is apart of the abs system and that it should be covered under recall 96v-099. nlm

08/25/2000

2

11/01/1998

The anitlock brake and parking brake light came on during a regular speed. took to dealer on 8/25/2000, problem happened to be the booster pump that was in recall in 1996. on 9/15/00 the same thing happened and took vehicle to dealer to check, have not heard what problem is yet. mileage at 1st incident was 74827, 2nd incident it is 75744 (less than 1000 miles and 3 weeks later). *ak

04/07/2000

01/01/1994

No summary listed for above vehicle. *ak

01/01/1997

3

11/01/1996

Prior to the recall, abs failed and fluid leaking from the system (96v-099). yh

03/07/2000

3

While driving at any speed consumer would step on brake pedal to reduce speed or stop vehicle, but brakes won't respond. consumer will have to step harder on brakes to stop. *ak

08/11/1999

2

11/01/1996

We purchased our mini van in november 1996 and had the first transmission failure less than 2 months later and had the same problem repaired 3 times more in the 3 years we have owned it. in april 1996, a recall was issued for the abs of this make/model/year. when we purchased it, the dealership did not tell us this nor did chrysler corp. we found out after our abs failed when driving. luckily we were not involved in an accident. it then failed again 6 months after they fixed the abs in february 2000. they will not do the repair now for under $1600--we don't think we should be paying anything! i believe we may have been part of a consumer fraud from the dealership as they told us of no recalls at the time of purchase when there were several issued on this particular year and model. we want chrysler to refund our purchase price and cost of repairs over the past three years. we drive around with our 5 children in the car and cannot risk another abs failure. the asst to the ceo at daimler chrysler was of no help stating, we don't make our vehicles to inconvenience you. when it is more than being inconvenienced it is about the safety of our family and other people on the road at the same time we are. any help you can give us is much appreciated as we will not give up until something is done to remedy this situation. thank you. *ak

1

Anti lock brake system failed, consumer didn't know it was on recall at the time of purchase (96v-099). yh

1

Anti lock brake system failed.consumer didn't know it was on recall at the time of purchase(96v-099). yh

Consumer contacted dealer in reference to recall number 96v099000, manufacturer and dealer stated vehicle was not included in the recall although consumer having the same type of problems as stated in the recall . please provide any further details. *ak

10/15/1998

Vehicle is experiencing problem with auto transmission/ front bearing failure, causing oil leakages at 58,000. also, and abs sensor light came on and remained on. seeking help from nhtsa in this matter. dealer / mfr. was not contacted at this time*ak.

08/18/1999

Had taken vehicle in for recall repairs while under a hundred thousand miles. mechanic found nothing wrong. contacted manufacturer and received a copy of recall. was offered a 50/50 split for one set of brakes and owner pays for labor. *ak

05/11/1999

1

Antilock came on and driver had no braking force at all. dealer replaced an abs relay to fix, but i don't understand why there was no braking force at all. *ak

05/10/1999

Recall 96v099000: chrysler/brakes; hydraulic: anti-skid system: dealership is charging $192.00 for the wheel speed sensor. consumer states that this is part of the abs system, which is covered in the warranty for 10 years. problem still exists. *ak *ml

3

04/01/1992

This is the 3rd time in 4 years that the abs system on this vehicle has failed. a claim was filed with daimler/chrysler on march 11, 1999. on april 2, 1999 i was contacted by customer service representatives of daimler/chrysler notifiying me that my claim was being denied due to expiration of warranty. i believe that this is wrong and would like to take it to another level of customer service. *ak

03/06/1999

3

04/01/1992

This is the 3rd time in 3 years that this system has failed and has needed to to be replaced in some form. this defect has been the subject of numberous complaints and recalls. it is my hope that chrysler will stand behind this product and reimburse me for the cost of repair.

Master brake cylinder keeps leaking all the fluid, causing the brakes to fade, and when filled back up the fluid leaks out again. dealer has not been contacted. *ak

11/06/1998

Had received recall notice 96v099000 in the mail. called the dealer for an appointment. was informed that no parts were available for the brake system & did not know when they would be. *ak

10/23/1998

Recall # 96v099000 chrysler/brakes; hydraulic: anti-skid system; consumer continued to experience problems with the brake system. this is the third time within the last 2 months that van has been serviced. abs pump motor replaced twice. dealer states that the relay to abs motor needs replacing, but the tools to replace part are not available. *ak

Owner has taken vehicle in for recall no. 96v09900, involving abs brakes. recall work was completed, but abs light remains on while driving. *ak

When the brakes are applied the abs light intermittently comes on . the dealer has been notified . *ak

09/20/1997

Brakes: driving along the abs brake light came on, put foot on brake to slow down; brakes become hard, tried to stop and had no brakes. *ak

04/17/1997

3

The first dealership consumer went to kept saying the recall work was done, and it has not been. then she was authorized by chrysler to go to another dealership, and they are refusing service to the owner. *ak consumer started having abs light problems prior to recall 96v099, the dealer replaced the hydraulic assembly, brake system, rotors , pads, and the abs module, consumer has spent a lot of money and is requesting reimbursement due to the recall, dealer has attempted to correct the abs problem, however dealer can not correct the problem. transmission was replaced and consumer continues to have problems with automatic shifting. engine was noisy, thermostat gasket was replaced, motor mounts replaced, serpentine belt replaced. exhaust system, muffler, and rear pipe replaced. rear shocks replaced. spark plugs replaced. fuel filter replaced. *slc

06/09/1997

09/07/1992

Anti-lock braking system failed. *ak

10/01/1996

2

07/20/1992

Antilock brake hydraulics failed, causing complete loss of braking.

06/09/1997

1

09/07/1992

Anti lock brakes failed prior to/after recall repair.

12/01/1996

4

04/01/1993

Antilock brakes failed, causing accident.

SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE

12/31/2004

164561

3

05/23/2003

I have a plymouth grand voyager in which was involved in an earlier re call for the abs brakes now they failed again*ak

12/08/2003

123889

1

Abs pump failed while driving. pump ran on and off. dealer was sorry, nothing could be done about it. *ak

05/06/2003

1

That the abs brake light illuminated on the dashboard, and all braking ability was lost. a diagnostic test was performed twice and it was discovered the braking system was defective. the abs control modular, and accumulator needed to be replaced. *jb

While driving braking system malfunctioned, causing extended stopping distance, and sometimes no brakes at all, which may cause an accident. also, problems with transmission. please provide further information. *ak

05/23/1997

0

While driving down road looked ahead at traffic, had stopped, applied brakes but vehicle began to slow down, but did not stop. it never came to a complete stop. brakes and steering locked and consumer hit auto in front of her, causing 3 persons and herself to be injured and taken to hospital. *ak

My abs light came on and a few days later my master cylinder failed resulting in no breaks. i was able to get to the side of the road for a tow. i have paid to get repairs completed. chrysler tells me my car is not covered by recall. i dispute this. recall # 96v099000. *tr

Master brake cylinder keeps leaking all the fluid, causing the brakes to fade, and when filled back up the fluid leaks out again. dealer has not been contacted. *ak

SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC

08/25/2000

2

11/01/1998

The anitlock brake and parking brake light came on during a regular speed. took to dealer on 8/25/2000, problem happened to be the booster pump that was in recall in 1996. on 9/15/00 the same thing happened and took vehicle to dealer to check, have not heard what problem is yet. mileage at 1st incident was 74827, 2nd incident it is 75744 (less than 1000 miles and 3 weeks later). *ak

SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM

04/24/2001

1

Brake booster sensor is malfunctioning. brake acts like vehicle is skidding all the time at any speed. abs light comes on and goes off. mechanic at the repair shop says brakes pedal will freeze if not repaired. dealer followed up by doing a diagnostic testing. sensor has a problem and needs replacement. consumer will be responsible for coverage.*ak