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SUPPORT COMMUNICATION- PRODUCT CHANGE NOTIFICATION

Document ID: c02752421

Version: 2

New HP Workstations are transitioning to new Advanced Format hard disk drive technology

Release date : 20-Apr-2011

Last updated : 31-Mar-2011

DETAILS OF CHANGE

Due to advancements in hard drive storage technologies, HP Workstations may be configured with a new industry hard drive technology known as Advanced Format which provides increased hard drive performance and reliability starting in the fourth quarter of 2011.

The new Advanced Format technology uses 4K byte sector boundaries for physical data storage on the hard drive, but will continue to communicate logically to the system in 512 byte sectors. These 512 byte logical sectors are known as 512 byte emulation or 512e, and are necessary to maintain compatibility with current and legacy operating systems.

Specific procedures are required to utilize the new 512e drives and for the drives to be accessed correctely. These procedures are required with legacy operating systems beginning with Microsoft Windows XP, as well as legacy versions of Linux based operating systems.

note:

During the transition, systems with the Advanced Format hard drives and the existing 512 byte (512n) drives will be shipped until the supply of 512n systems are depleted. When receiving spare hard drives, the 512n drives will be shipped until the supply of 512n drives are also depleted.

Using an Advanced Format hard drive in the following operating systems should not require any extra actions, software updates or drivers:

Microsoft Windows 7

Microsoft Windows Vista SP1 or higher

Microsoft Windows PE 2.1 or higher

SuSE Linux SLE11-SP1 or higher

RedFlag Linux v2.6.31 or higher

note:

Although these operating systems are compatible with Advanced Format, alignment issues may occur when using older third-party deployment tools. Contact the deployment tool vendor for more information on the deployment tool's ability to work with Advanced Format hard drives. If you are using an HP factory image on your system, no action is required.

The Effective Date is normally the earliest date this change may be implemented in the factory.

The Effective Date is subject to change.

Customers who use "Golden" images or “locked” configurations should test with the changes listed in this PCN.

Components affected:

HP hard disk drives shipped on all HP Workstation platforms or provided as part of aftermarket option (AMO) kits manufactured during or after the fourth quarter of 2011.

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.