Hi all! So I have been having some issues... I am trying to get my blackberry connected to my computer. I bought my pearl off ebay, and unfortunately it did not come with the CD for set up. Whenever I try to plug in my phone to my USB and connect it to the computer, it says USB device is not recognized and that one of the usb devices attached to this computer has malfunctions and windows does not recognize. What is wrong?!! I tried downloading a bunch of software of the bb website, but still nothing is working... HELP!!!

Hi all! So I have been having some issues... I am trying to get my blackberry connected to my computer. I bought my pearl off ebay, and unfortunately it did not come with the CD for set up. Whenever I try to plug in my phone to my USB and connect it to the computer, it says USB device is not recognized and that one of the usb devices attached to this computer has malfunctions and windows does not recognize. What is wrong?!! I tried downloading a bunch of software of the bb website, but still nothing is working... HELP!!!

You need to go to RIM's web site and download Desk Manager 4.2 SP2 and install it. This will install the USB drivers so your computer will recognize your phone.

I just had the same thing happen. All the same symptoms, but after hours of researching it I was pretty much positive I had to re-install the OS, but then I thought I'd try a new USB cord. It worked. The simple things are often the ones that cause the most trouble.