How Search Works on Qiqo
The administrator of a circle can create common tags. Members can add these tags to the files they upload and the articles they write to make them easier for other members to find.

When searching the resources in the circle, members can search by tag or keyword. The system performs a separate search on each word that you type into the search bar and returns items which have at least one match in their title, description, or tags.

Adding quotes to your search phrases does not affect the results. Searches are not case-sensitive.

What features does Qiqo provide which Skype, Zoom, and Google Hangouts do not?

When you're using Qiqo video chats, you're actually using Zoom as the underlying technology. Zoom is integrated into QiqoChat. On their own, Skype, Zoom, and Google Hangouts are tools for single video meetings. Qiqo provides single video meetings plus it keeps members connected between these video events using collaborative tools such as a newsletter, Slack integration, group blogging, written conversations, etc. Here is a blog post which goes into more detail on this topic.

We often recommend making Slack the center of your online community and integrating QiqoChat as its knowledge repository, shared calendar, etc.
When you create a circle, look for "Optional Features" then "Show/Hide Features & Tools" and then "Advanced Features" at the bottom. When members of your circle post new conversations, events, articles, etc in your Qiqo circle, your Slack channel will receive a notification.

You can make your circle a sub-circle of another circle. The link to the parent circle is on the sub-circle's homepage and vice-versa. When someone joins the sub-circle, they also join the parent circle.

By default, everyone receives the weekly summary of activity in their circle(s), and it's easy to opt-out. You have the power to create additional notifications to stay updated on any conversation, event, article, etc. This is one of Qiqo's strengths. You will also receive an email if someone replies to you directly.

The host is the person who created the event. The host and circle administrators also have the ability to send announcements during the event and to see the collaborative notes pages for all breakout spaces at the same time.

To add someone to your invitation-only circle, follow these steps:
1. Click the black menu bar in your circle and then the "Edit Circle" button.
2. Scroll to the bottom and click "Optional Features".
3. Select "Member Access" and then change the dropdown in Privacy Option 1 to "Yes".
4. In the box immediately below that, enter the email addresses of everyone you want to invite.
5. Scroll down and click the green "Update Circle" bottom.

Absolutely. You can do this by using the live event tool. Schedule an event to last for a few hours. Think of the breakout tables as the different rooms where speakers would present during an in-person conference. You can re-use these breakout spaces for different topics after each session concludes. As the admin, start the event at the Main Table and have an assistant remain there to provide tech support as the conference continues, because that's where latecomers will arrive.

Yes, you and any of your circle's five admins can record a live event. Look for "Participate", "Admin Controls", and then "Join Audio/Video as Host" in your live event. You or the admins must be present to start the recording. Other members can request to start the recording when you're present if you have to jump to another circle. The recording is saved to your laptop and you later can upload it as a resource in your circle if you wish.

Let people know that Qiqo is a powerful tool, but there is a slight learning curve. Give your members a few tips for getting started, but don't worry about explaining everything, because they probably won't read too many instructions, and they can figure most of it out on their own if they are just a little bit patient.

If you're available to chat by phone about a particular topic, you are able to receive phone calls from other members without having to share your phone number. Look for "Live Café" in the main menu of your circle.

A circle can have up to five assistant administrators which you can add when you click "Edit Circle" on your circle's homepage. These admins can edit/delete content after it is posted. You can remove someone from your circle under "Edit Memberships" in the right-hand column of your homepage where you see all members listed.

By default, you will receive just one weekly newsletter summarizing all the activity in all your Qiqo circles each week. You can opt out of this email with one click. Also, if you use the Qiqo conversation tool, you will receive fewer emails than you would on a listserv or discussion forum, because you will receive just the new topic branches by default.

If you want additional email notifications for a circle or written conversation, look for "Notifications" in the main menu of that circle or conversation. To receive notification of new comments on an article/file/resource/etc, look for "Subscribe to comments" in the comment section.

Look for "More Options" when editing/creating your event to set the number of breakout tables. You can set this number from 0 to 25. The site will perform a bit slower as the number of breakout tables increases, but this will not affect the audio/video communication which happens over Zoom.

At the top-right of your circle's homepage, you can share a "coin of appreciation" with any other member. Because everyone starts with just 20 of these "virtual currency" coins, they mean more than using the like button on Facebook.

Yes, there is an export button at the top-right of the notes. The notes also remain online after your event is over and there is a button called "Timeslider" at the top-right to see all previous versions of the notes, so nothing is lost if someone overwrites the notes by mistake.

First, create a new circle on Qiqo. Then create a new article on Qiqo for any page Ning that you want to be in your Qiqo circle. Copy & paste the body of the Ning article into the body of the Qiqo article. Ning doesn't make this easy, but it is well worth it!

If you created an event or are the circle administrator, there is a "Write Email" button on the landing page for your event. This will email everyone who has RSVPd and everyone who attended, even if they didn't RSVP.

To add an image to your article or event, look for "More Options" at the bottom and then the options to upload a file. You can choose any photo that is on your computer. To upload an online photo, first download it to your computer.

Each live event is comes equipped with several tools such as collaborative notes, the ability to raise your hand, screensharing, and breakout rooms. To create a more dynamic and engaging experience, the host can let all participants divide into breakout rooms for engaging small-group discussions when necessary.

The weekly newsletter goes out automatically, summarizing all the recent activity in your circle. You can schedule an informal video networking event that reoccurs each week to help people get to know each other. You can schedule a monthly video event with a great presenter.

That's a good idea. We recommend keeping them brief and listing them on your circle's homepage. If you need to have more detailed ground rules, you can write them in an article and link to them from your circle's homepage.

What is the best browser to use with QiqoChat on a desktop/laptop computer?

Qiqo works great with Chrome, Firefox, Safari, and recent versions of Internet Explorer. If some content are not loading (such as profile images of users who are using their LinkedIn photo), it may be a result of your browser's settings which restrict content from 3rd party sites.

Qiqo is a collaboration tool so the bigger the screen, the better the experience. You can browse Qiqo on a mobile phone, iPad, or tablet, but it will be harder to type than if you were on a laptop/desktop computer. For live events, we strongly recommend a laptop/desktop because you will probably want to switch between the video tool and the notes tool.

What is the differences between comments, conversations, and recommendations? How do I view them?

Comment on a Qiqo article, event, flashcard, etc are in a similar format to what you find across the web at the bottom of a newspaper article or blog post. Qiqo's conversation tool helps members respond to each other in a more structured format, so that people can go deeper on any topic than they can with comments. The recommendations tool is for gathering recommendations from many members in the format of "A is one of the best B, because of C."

What is the difference between an in-person and an online event as far as QiqoChat is concerned?

If an event is happening on QiqoChat, then it happens through a tool called Zoom, which provides audio/video access. If you are posting an event which is not happening on Qiqo, then you are able to specify the direct link to the event so that people can RSVP there. The advantage of posting it on Qiqo is that it will be visible in the shared calendar and notifications will go out to all members of your circle.

The top menu for each circle contains a link to the search tool. If you enter a phrase of multiple words, Qiqo will perform a search on each word and will show all results. We search through the title, description, and tags for each item in your circle.

There is no limit. Here are the steps:
1. The creator of your circle would look for the "Edit" button at the top of their circle's homepage.
2. Scroll down and click "Optional Features" and open the section called "Member Access & Assistant Admins".
3. Enter the exact usernames (not emails) of the people you want to make assistant admins. This means they will have to have an account first.

The person who creates your circle determines whether they will pay for all members or members will pay for themselves. We charge circle administrators 1 cent/min per person during video meetings. Some circle admins may choose to require payment for specific events, such as an online conference held on Qiqo.

Qiqo and Zoom are two separate programs so one may cover the other. You can shrink each so that they both fit on the screen. Or to switch between these two programs, cse ALT+Tab on your PC (CMD+Tab on your Mac). Alternatively, you can change the size of the Zoom and Qiqo windows so that they sit side-by-side on the screen.

If you are the administrator of your circle, you can email multiple members by going to "More" in the menu of your circle's homepage. Select members one at a time from the drop-down menu or press CTRL while you select more than one. If you create an event, you can email everyone who RSVP'd or opened the main table for your event; look for the arrow next to "RSVPs" and then click "Write Email". Your emails will go out whether or not the member has confirmed their email address.

We believe that groups, organizations, and communities thrive when their members build relationships by sharing knowledge.

Lucas Cioffi is the founder of QiqoChat. He is an Iraq War veteran turned software developer. While serving for three years on the board of a national non-profit with 1700 members, he saw the potential for new tools to make sharing organizational knowledge more fun and efficient.