Make sure you double check your bank statement if you shopped at Aldi this month

Check your bank statement and make sure you have not been double charged by Aldi

Some Aldi customers have been double charged

Some Aldi customers have found that the store have charged them twice for their shopping during the month of August.

It is understood that some customers paying by card, who shopped at the supermarket on Friday 4th or Monday 7th August, were double charged. All customers had their initial payment taken as normal, shortly after theses dates, however some of these customers then had a second, duplicate payment taken from their accounts on 24th August.

It is still unclear if the error affected debit cards, credits cards or both.

What is the current situation?

It appears that the duplicate payments mainly affected customers in the MIdlands area and Aldi have said that all duplicate payments were reimbursed within 24 hours of being taken.

In a statement to Moneywise an Aldi spokesperson said:

“A processing error led to a number of our customers at some of our Midlands stores being charged again on Thursday 24th August for transactions originally made on Friday 4th and Monday 7th August. All affected customers were automatically reimbursed within 24 hours.We are sorry for this error and any inconvenience caused to our customers. "

What you should do if you have been affected.

If you have been charged twice, and not reimbursed, or if you have any other queries or concerns regarding the matter you are advised to contact Aldi on 0800 042 0800, or to email [email protected].