When You Move research on home buyers delays

New research and analysis from conveyancing management specialists, When You Move, has revealed that more than 4 million people across the UK have been left temporarily homeless due to solicitor delays.

With absenteeism reasons ranging between holidays, weddings and sick days, the void in resource that remains, combined with an offline and widely archaic system of “replacement solutions” to cover cases when conveyancers are away, affects a staggering one in four homebuyers...

25% - a quarter of Brits - found that lawyers offered the lowest level of customer service that they encountered during life’s major transactions. 21% would not use the same lawyer that they’ve used previously due to their poor customer service.