The amplified sounds bothered Pyne so much that she often found herself dizzy and overwhelmed. She only worked when necessary and stopped participating in all of her hobbies. She said:

"So I would end up in bed usually before noon and just lay there. I couldn't watch TV; it was too loud. I couldn't listen to music."

Despite visiting nine different doctors, Pyne was unable to reach any conclusions or diagnosis. Finally, when she met Dr. Quinton Gopen, she started getting some answers. The UCLA Ronald Reagan Medical Center surgeon diagnosed the 28-year-old with Superior semicircular canal dehiscence (SCD). He told ABC news:

"What that means is the inner ear, which is the organ that is in charge of balance and hearing, has an abnormal opening in the bone. And so you tend to hear internal sounds amplified, like your heartbeat, your own voice, and even things moving inside your body like your eyes moving."