To use the scan features, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software must also be installed and running on your computer prior to scanning. To verify that the HP Photosmart Software is running on a Windows computer, look for the HP Digital Imaging Monitor icon in the system tray at the lower right side of the screen, near the time.

NOTE: Closing the HP Digital Imaging Monitor icon in the Windows system tray can cause the HP All-in-One to lose some of its scan functionality. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software

You will need to transfer that option to the front panel menu through the solution center then.darnit, it's been a while and I couldn't find my solution center emulator so here goes anyways.Launch the solution centernear the bottom right there should be settings or something like that near a symbol of a wrench.go into scanner settings or printer advanced settings (I think, it's been a long time)Somewhere in there you're going to find front panel menu settings, and you have to drag Scan to computer from the list of available menu items to the front panel menu items.

Conversely, in the solution center, you can simply scan to the computer directly from the main menu there, or in almost any graphics software you can use the SCAN, Acquire, or Place Object functions (whichever your software has) to scan directly to the application.

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1. Go to "Start," "All Programs," Lexmark 4300 Series, "Lexmark All-in-One Center."
To see how an image will look after it is scanned, click "Preview Now."
2. Click "Scan," "Send scanned image to."
If scanning an image, choose a graphics program such as "Lexmark Photo Editor," "MS Paint," etc.
If you wish to "Scan to OCR," choose a text program such as "MS Word," "WordPad," etc.
Once the image is scanned, the "Abbyy OCR" software will open automatically.
3. To begin the scanning process, click "Scan Now."
4. To view the additional options, click "See More Scan Settings."
To indicate what type of image is being scanned, select the "Option" next to the type of object you are scanning. Your settings will be optimized for that object type.
To indicate how the scan will be used, select the relevant option from the menu. Your resolution and other settings will be optimized based on your selection.
5. To revert back to the normal All-in-One main page, click "Hide Extra Scan Settings."
6. Under "Display Advanced Scan Settings"; you can see change settings, which will affect the outcome of your scan.

Hi,I assume you have Vista and when the scan button is pressed on the product, nothing happens. The scan button does not work correctly.
Workaround Choose one of the following options to scan without using the scan button.
Option one: Scan using Windows Fax and Scan

Click the Windows icon (), click Programs, and then click Windows Fax and Scan.
NOTE:
The Windows Fax and Scanoption is available in the Business, Ultimate, and Enterprise editionsof Windows Vista. If you have the Home Basic or Home Premium edition ofWindows Vista, skip to Option two: Scan using Paint.

1. From the control panel, press "Fax Mode."2. Press the "Menu" button once.3. Press up or down arrow repeatedly until "Ringing and Answering" is highlighted.4. Press "Select."5. Press up or down arrow repeatedly until "Pick-Up On:" is highlighted.6. Press left or right arrow to choose an option.7. Press "Select."
If you want to set a schedule to turn "Auto Answer" "on" or "off:"
1. Press up or down arrow repeatedly until Auto Answer Scheduling is highlighted.2. Press left or right arrow until "On" appears.3. Press "Select."4. Press down arrow button to select the time for "Auto Answer On."5. Use the keypad to enter the date and time. Press 1 for AM, 2 for PM, or 3 for 24-hour mode.6. Press down arrow button to select the time for "Auto Answer Off."7. Repeat step 5.8. Press "Return" button to save the settings and exit the menu.9. Make sure the "Fax Auto Answer" light is on.
When the number of rings you set is detected, the printer automatically receives the incoming fax.

To scan a document, please follow the steps given below:
1. Go to "Start," "Programs," Lexmark printer, "Lexmark All-in-One Center."
To see how an image will look after it is scanned, click "Preview Now."
2. Click "Scan," "Send scanned image to."
If scanning an image, choose a graphics program such as "Lexmark Photo Editor," "MS Paint," etc.
If you wish to "Scan to OCR," choose a text program such as "MS Word," "WordPad," etc.
Once the image is scanned, the "Abbyy OCR" software will open automatically.
3. To begin the scanning process, click "Scan Now."
4. To view the additional options, click "See More Scan Settings."
To indicate what type of image is being scanned, select the "Option" next to the type of object you are scanning. Your settings will be optimized for that object type.
To indicate how the scan will be used, select the relevant option from the menu. Your resolution and other settings will be optimized based on your selection.
5. To revert back to the normal All-in-One main page, click "Hide Extra Scan Settings."
6. Under "Display Advanced Scan Settings"; you can see change settings, which will affect the outcome of your scan.