well...i've been using this phone for about 5months now and it was great. at first i was feelin uneazy with the way to navigate using screen and schrool wheel. but now it not a matter.
i havent had any problem with the touch screen but since time being i found out that the screen would fade when it comes to direct sunlight. and there seems like fungus from the inner side of the screen i thought it was some sort of dust.
the audio player sounds amazing but with the standard ear plug the bass isnt so deep so i use after market earplug and...my trance and electonic dance music would turn everywhere become my own club...so..damn great.

Shaun Hartzenberg, 19 Jun 2009I absolutely LOVE THIS PHONE! ! !
I have had my W960i handset over a 14 months now, and I ... moreReally? I want to buy this phone, the problem is a little bit expensive 4 me, but I can wait!:) Is not slow if you put a lot of things to it?

I have had my W960i handset over a 14 months now, and I gotta admit it beats N-Series Nokia's hands down!!!

Aside from me having to do software upgrades 2 times since I got it, i think this is a perfect 10 HANDSET!!!

Only thing Sony Ericsson should do is prvide a rubber-tipped stylus, as my screen got scratched from using the styluses which came in the box.... by then again my service provider gladly replaced my screen!!!

TOTALLY HAPPY CUSTOMER!!!! I USED TO BE A NOKIA N-Series fan....but no more!!!

Natalie, 11 Jun 2009Hi there I was wondering if anyone knew of where to get a decent divx player for the w960? I'm... moreyou can convert your avi, mpeg e.t.c to any format u desire with total video converter and also reduce their sizes, if need be. To get a divix player dat will give u all you want is not easy except u pay for one.

Natalie, 11 Jun 2009Hi there I was wondering if anyone knew of where to get a decent divx player for the w960? I'm... moreTry CorePlayer UIQ. Its the best player, it plays all types of formats (avi, mpg, divx, etc.). Its a paid application, however u can get a free one by searching on google!

JY, 05 Jun 2009alright it the screen breaks so often, i have set the counter and will see when mine goes...
... moreI had dropped the phone a couple of times but the screen was always fine! But, one fine morning, i kept the phone in my pocket and an hour later i take it out to see that the screen is cracked! So...is that normal use? Btw, the pocket wasnt tight!

JY, 05 Jun 2009alright it the screen breaks so often, i have set the counter and will see when mine goes...
... moreI had dropped the phone a couple of times but the screen was always fine! But, one fine morning, i kept the phone in my pocket and an hour later i take it out to see that the screen is cracked! Btw, the pocket wasnt tight!