GUEST SERVICES

Bag valets are available at Gates 1, 2, 4 and the North Premium Seating entry on Field Level.

Bicycle Valet

Mercedes-Benz Stadium is adjacent to a bicycle network via the Westside PATH, an off-road trail for pedestrians and cyclists connecting the stadium to Centennial Park, Georgia Tech, and the Westside Atlanta Beltline. Once at the stadium, cyclists can park at one of the 250 bike racks located around the stadium or at our bike valet that will be available for most major event days.

Get Connected

When you arrive near the gate, connect to "attwifi" for the best experience. We have complimentary WiFi at Mercedes-Benz Stadium.

Set Alerts on the Official Atlanta United App

Get notifications based on interest, as well as important updates you need for matchday. Scores, team news, and traffic updates are just some of the alerts available. Click here to download the Official Atlanta United App, and once inside, click the More link to set your alert preferences.

STADIUM INFO

All guests purchasing alcohol, who appear to be younger than 30 years old, must present a valid ID

No alcohol will be sold to guests who appear to be impaired

There is a two (2) alcohol drink limit, per transaction, at concession stands, portable concessions and by roving vendors

Alcohol sales on the concourses and in the seating areas will generally end at the 75th minute

Management reserves the right to cut off alcohol sales at its discretion

Guests passing alcohol to minors will be ejected and subject to arrest

Guests possessing alcohol, who do not have proof of being at least 21 years of age, may be ejected

We reserve the right to refuse the sale of alcohol to any guest

Glass beverage containers may not be removed from Club/Suite areas

Alcoholic beverages may not be brought into the stadium. Any attempt to bring alcohol into the stadium will be considered a violation of the Code of Conduct and may result in the guests being ejected, arrested or tickets being revoked

All guests must finish and dispose of alcoholic beverages before exiting stadium property

Sections 101, 102 and 136 are set aside for unassigned General Admission seats in the Supporters Section. While tickets may show a seat number, seats in those section are general admission and not reserved.

Note: This section is for Atlanta United supporters. Wearing team merchandise of the opposing team is not allowed in these sections of th stadium.

Retail

SCARVES UP. FLAGS OUT. KITS ON. Official Atlanta United merchandise will be available for sale both before and during the games. The store is located inside the stadium, so fans will need a ticket to enter on matchdays.

The Mercedes-Benz Stadium Official Team Store is located between Gate 3 and Gate 4. And don't forget: founding members always get 15% off their purchase!

Mercedes-Benz Stadium is a completely smoke-free environment for all sports and entertainment events. Smoking, including all tobacco products, electronic cigarettes and vaporizers, will not be permitted anywhere inside Mercedes-Benz Stadium’s perimeter, including seats, fan concourses, bars and restaurants and the stadium’s Front Porch, a large outdoor fan plaza area that is activated pre- and post-game for fans.

Can’t make the match? Sell your tickets at any time securely and efficiently, and no more hassle of meeting family and friends to give them tickets! Your online account allows you to share your tickets with anyone quickly through your email.

Mercedes-Benz Stadium will utilize new self-service turnstiles for entry into the stadium. Fans should scan their Matchday Card or mobile ticket and then proceed through the turnstile.

Note: Founding Members must use the new Matchday Cards for Mercedes-Benz Stadium. The Matchday Cards from Bobby Dodd Stadium are not valid for entry at Mercedes-Benz Stadium.

Be Ready

Get your mobile tickets ready before you arrive. On iPhones, add your ticket to Apple Wallet. On Android, take a screenshot of the ticket.

Don't Stress - We're Here

If you’ve downloaded the latest version of the app and still have trouble with your mobile tickets, we have staff at each gate ready to help. Proceed through security and find the nearest attendant.

Stadium policies

Clear Bag Policy

In order to provide a safer environment for the public and significantly expedite fan entry into the stadium, Atlanta United is implementing the Clear Bag Policy for all home matches in 2017. This policy limits the size and type of bags that may be brought into the stadium.

We strongly encourage all fans to NOT bring any type of bag(s). Fans will be able to carry the following style and size bag, package, or container into the stadium as outlined below:

Small clutch bags, no larger than 4.5” x 6.5”, with or without a handle or strap can be taken into the stadium.

An exception will be made for medically necessary items after proper inspection at a gate designated for this purpose.

Bag valets are available at Gates 1, 2, 4 and the North Premium Seating entry on Field Level.

If you transfer your tickets to someone else, please tell the recipient about the clear bag policy.

MLS Fan Code Of Conduct

Major League Soccer is committed to creating a safe, comfortable and enjoyable soccer experience for all guests in and around our stadiums.

MLS fans have a right to expect an environment where:

Fans are encouraged to cheer, sing, and otherwise support their team while remaining respectful and courteous to their fellow patrons, referees, opposing team fans and players.

Fans enjoy the soccer experience free from fighting, thrown objects*, attempts to enter the playing field, political or inciting messages, and disorderly behavior, including foul, sexist, racial, obscene or abusive language or gestures.

Fans promptly and carefully return the ball to a stadium staff member or the ball kid on the sidelines in the event that a soccer ball enters the stands. Alcoholic beverages are consumed in a responsible manner and only by those of legal age.

Fans conduct themselves in a lawful manner to avoid incidents in the stadium and in the parking lots.

* THROWN OBJECTS: The use of streamers and confetti as an expression of fan enthusiasm is not prohibited, but will be kept under review. Streamers are not to be used to impact the competition and/or thrown at or toward a player, referee or stadium staff member.

Failure to abide by this code of conduct is subject to sanctions, including ejection, banishment and arrest.

MLS and its Clubs thank you for adhering to the provisions of this Code of Conduct and for making this event special and memorable to you and your fellow patrons.

To report problems, please text 'RESPECT' to 69050.

Prohibited Items

For the safety and security of our guests, the following items are NOT permitted into the Stadium. To make your experience more enjoyable, please review the list and leave these items at home.

Clear bag larger than 12” x 6” x 12” (See Clear Bag Policy)

Abusive, foul or disruptive language

Alcohol*

Animals (except service animals to aid guests with disabilities)

Bottles, cans and beverage containers of any kind*

Cameras with lens longer than 6" (detachable or non-detachable)

Chairs, stools or other seating devices

Food items*

Inflated balls*

Interference with the progress of the event (including throwing objects)

Knives of any length

Large Umbrellas

Laser Pointers

Noisemakers

Pyrotechnics, firearms and weapons of any kind or any other item or action deemed dangerous or inappropriate

Vehicles may take up only one parking space, and tailgating equipment may not extend beyond the parking space, or impede vehicles driving through the lot.

Grills, chairs, coolers and other equipment may not take up a parking space.

Tailgating is confined to the area directly behind the vehicle.

Adjacent landscaped areas are common areas and may not be claimed exclusively.

Dispose of trash in appropriate receptacles. Dispose of coals in coal containers provided in the lots.

Tailgating parties that do not follow these rules/regulations may result in termination of parking privileges for the current game, the remainder of the season and possible revocation of season tickets (see code of conduct).

ADA Information

ADA Information

Mercedes-Benz Stadium takes pride in providing service to all guests including those requiring accommodations.

Accessible directions and parking:

Mercedes-Benz Stadium offers ADA parking on a single game basis. There will also be a shuttle service from these parking lots to the stadium. The following parking lots accommodate ADA parking:

Blue Lot

Yellow Lot

Assistive Listening Devices:

Mercedes-Benz Stadium has been equipped with an assistive listening system. The service provides real-time captions and assistive listening for all public-address announcements.

The handheld device is available for check out at Guest Service Centers located at Section 116 and Section 244. Arrangements to use a handheld device can be made in advance by contacting the Mercedes-Benz Stadium Guest Service Hotline at 470-341-5678.

Devices are available on a first come first serve basis.

Closed Caption

Closed Captioning is available for our guests at Mercedes-Benz Stadium. The closed captioning boards are located on both East & West ends of the stadium.