Who Is The Plus500 Company

The Plus500 trading platform is offered by Plus500CY Ltd. Therefore, Plus500CY Ltd is the issuer and seller of the financial products described or available on this website. Plus500CY Ltd is a Cyprus based company with its offices located in Limassol. The company is authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC), with licence no. 250/14, to offer Contracts For Difference (CFDs) in various underlying products. The company is a rapidly growing CFD provider and currently offers a portfolio of over 2000 instruments. Plus500CY Ltd is a subsidiary of Plus500 Ltd, a company listed on the AIM section of the London Stock Exchange (LSE).

Company Information

Client Money

When you open an account, Plus500CY Ltd will hold your funds on a segregated basis, in accordance with the Cyprus Securities and Exchange Commission’s client money rules.

Client Money Protection

High Rated CFD Provider

Plus500 is one of the highest rated CFD trading apps on Apple’s AppStore and Google Play as it is simple to use yet powerful in its many advanced features. It also includes CFDs on popular financial instruments.

Remember that CFDs are a leveraged product and can result in the loss of your entire capital. Trading CFDs may not be suitable for you. Please ensure you fully understand the risks involved. Please consider our Risk Disclosure Statement and our User Agreement before using our services.

Key milestones

Plus500 was founded in 2008. The Trading Platform enabled clients to trade on movements in the price of shares, indices, commodities, forex, ETFs and options without having to buy or sell the underlying instrument.

2008

The original Plus500 group is founded, launching its PC-based online trading platform.

2009

Plus500 group offer CFD on shares without commission.

2010

Plus500 group launches a web based version, allowing Mac, Linux and smartphone users to trade online.Plus500 group introduces ETFs into its trading portfolio.

2011

Plus500 group has more than 2,000,000 monthly transactions.Plus500 group launches the first iPhone and iPad app that allows clients full control on the go.Plus500 is the highest rated CFD trading app on Apple’s AppStore.Plus500 group expands its international portfolio by offering over a 1000 different stocks from a wide range of global markets.

2012

Plus500 group introduces its Android app for Android smartphones and tablets. Plus500 group sets the goal of becoming the world’s #1 CFD trading company.

2013

Plus500 Ltd. goes public in the AIM section of the London Stock Exchange.Plus500 group introduces the first Bitcoin CFD in the world.

2014

February 26 – Plus500 Ltd.market valuation in the AIM section of the London stock exchange reaches $1,000,000,000 USD.Plus500 group Introduces a ‘Guaranteed Stop’ facility.

2015

Plus500 group signs a sponsorship deal with the Spanish champions Atlético de Madrid football club.March – Introducing the new Windows App – we are now supporting iOS, Android and Windows Phone.

2016

Plus500 adds CFDs on Options and introduces the rollover function. Plus500 group launches the new Web Trader, compatible with both desktop and mobile devices.

Plus500CY Ltd. is authorised and regulated by Cyprus Securities and Exchange Commission (250/14).Plus500CY Ltd. is a company registered in Cyprus (Company No HE 333382) specializing in Contracts for Difference (CFDs) in commodities, shares, currencies and indices.

Office Address

Plus500CY Ltd, 1 Siafi Street | 3042 Limassol

Complaints Process

As a CySEC regulated investment firm we are obliged to put in place internal procedures for handling Client Complaints fairly and promptly. You may submit any Complaint you may have in respect of the services provided by Plus500CY Ltd via the contact us page on our website, addressed to the Customer Support Department. This page is also available through the “Help” menu on the Plus500 Trading Platform. Please make sure to include the word “Complaint” in the Subject field of the ‘Contact Us’ form.We will send you a written acknowledgement of your complaint promptly following receipt. Further information regarding our Complaints Handling Procedures can be found on Clause 32 of the User Agreement.

Communication with customers and unsolicited approaches

To communicate with Plus500, customers should fill in the form available in the “Contact Us” page (the “Request Form”). Following the submission of the Request Form, Plus500’s response will be sent by email directly to the email address the customer specified in the Request Form.Only emails received from either the plus500.com domain or from the plus500.com.cy domain are legitimate email communications from Plus500. Any other emails claiming to be from Plus500 are deemed to be fraudulent.Plus500 may initiate phone calls to customers to provide technical assistance and receive feedback on their trading experience with the trading platform. Please note that, under no circumstances, will Plus500 representatives provide financial or investment advice or request customers to provide sensitive information such as passwords or payment account information over the phone. If you are not interested in receiving phone calls from Plus500, you can request so by contacting our Customer Support via the “Contact Us” page.

Pillar III Disclosures and Market Discipline for the year ended 31 December 2014

Pillar III Disclosures and Market Discipline for the year ended 31 December 2015