London Underground Fatalities and Injuries Fatality MajorInjury Total LastYr YTD Actual YTD LastYr YTD Actual YTD LastYr YTD Actual YTD Passengers Staff Total ... higher than at the same time lastyear, reflecting the number of external factors ... For the year to February 2002, adherence to schedule recorded 96.7%, 0.7% above budget and 0.4% better than the previous year's figure. Recent periods have seen

TLRN Roads Fatalities and Injuries Fatality MajorInjury Total LastYr YTD Actual YTD LastYr YTD Actual YTD LastYr YTD Actual YTD Pedestrian Cyclist Motorcyclist Car User Other Total ... higher than at the same time lastyear, reflecting the number of external factors ... For the year to February 2002, adherence to schedule recorded 96.7%, 0.7% above budget and 0.4% better than the previous year's figure. Recent periods have seen

3 There were no accidental customer majorinjuries, employee major accidental injuries or any physical ... Quarter lastyear. The Corporate Directorates consist mainly of non-operational staff ... 26 m3/person against the target of 1.56 m3/person. This is on track to meet the year

4.2 There were no accidental customer majorinjuries, employee major accidental ... quarter lastyear. The Corporate Directorates consist mainly of non-operational staff ... by four per cent on the same period lastyear, reflecting the success of the numerous

4.2 There were no accidental customer majorinjuries, employee major accidental ... quarter lastyear. The Corporate Directorates consist mainly of non-operational staff ... by four per cent on the same period lastyear, reflecting the success of the numerous

Safety 4.3 There were no accidental customer majorinjuries, employee major ... 1, during the previous Quarter or during the same Quarter lastyear. The Corporate Directorates ... This is on track to meet the year-end target of 6.0 m3 per person, per year, which represents

levels. All these scores are 2 points higher than lastyear ... Period Period Million No. (26) Safety & Security Customer MajorInjuries per million ... London Underground Performance Report Year 2008/09 Customer Satisfaction CSS Overall Evaluation Definition Customers are asked to rate their level of satisfaction