Cookie Policy

Use of Cookies by Travis Perkins Group

We do use cookies on the Van Vault website. However, please be assured we do not collect or store personal data via the cookies used on any of the websites within the Travis Perkins group.

When someone visits one of our websites we collect session information to enable the customer the best possible journey through our website, as well as standard analytics information about how our website is performing for our customers. The analytics information is collected to find out things such as the number of visitors to the various parts of the websites. We collect this information in a way which does not show us the identity of any of the website customers. In all instances where we use Cookies, the purpose and intention from the Travis Perkins Group is to improve the customer journey on our website whilst keeping the confidence and privacy of our customers.

If we do collect personally identifiable information through the Van Vault website we will be honest with you about this. We will make it clear when we collect personal information and will explain what we intend to do with it. In all instances you will be asked to opt in to this sort of information so it will be a conscious decision we will ask you to make. This is usually provided in a tick box format.

What are Cookies?

Cookies are files that store information on your hard drive or browser which means that the Travis Perkins Group can recognise that you have visited the Van Vault website before. Cookies make it easier for you to maintain your preferences on the Van Vault website, and by seeing how you use them, we can tailor them around your preferences and measure usability of the Van Vault website. This is important to us and you because we want to make sure our websites are as user friendly as possible ensuring you have a good experience when browsing or purchasing on our website.

How can you prevent Cookies?

If you want to, you can disable the cookies from your browser and delete all cookies that are stored on your computer. You can do this as often you want to. To find out how to do this for your particular browser you can go to "help" on your browser's menu or you can visit http://www.allaboutcookies.org/manage-cookies/index.html

What happens if I do disable Cookies?

We never make your personal details available to companies outside of the Travis Perkins group for marketing purposes and will only disclose your personal details to other companies within the Travis Perkins group if you have agreed to us doing so.

You need to be aware that should you choose to disable cookies from your browser it may prevent you from taking full advantage of the Van Vault website and some or all of the areas of the website may fail to work for you. You will see from the table below that all of the cookies used by the Group are recognised as being essential cookies, which are required in order to make the Van Vault website work.

The table below gives you an easy insight into all the cookies used by the Van Vault website, why we use that particular cookie, how long it stays with you and how you can find out further information about each cookie:

Cookie

Purpose of the Cookie

Expiry

Will areas of the website fail if I disable the Cookies?

Intrusiveness to Customer

External_no_cache

A flag, which indicates whether caching is enabled.

When the current session ends

No

Low

Frontend

Your session ID on the server. This stores all the information about your current and previous visits.

When the current session ends

Yes

Low

PHPSESSID

A basic session cookie which makes the site work properly. It saves a session identifier randomly generated to keep track of your session as you move from one page to the next in order to remember selections or preferences made during the visit.

End of session

Yes

Low

_ga

Google Analytics is used to assist with monitoring

2 years

No

Low

_gat

The _gat cookie is used to throttle the request rate back to Google. Google Analytics is used to assist with monitoring

10 minutes

No

Low

__utma

This cookie, used by Google Analytics, keeps track of the number of times a user has been to the Site, when their first visit was, and when their last visit occurred.

2 years

No

Low

_utmb

This cookie, used by Google Analytics, captures the timestamp of the exact moment in time when a user enters the site.

30 minutes

No

Low

utmc

This cookie, used by Google Analytics, captures the timestamp of the exact moment in time when a user leaves the site.

After a short time or when you close your browser.

No

Low

tmz

This cookie keeps track of where the user came from, what search engine the user used, what link was clicked on, what keyword the user used, and where they were in the world when accessing the site.