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Course Details

Do you find your to do list is always increasing as you find it difficult to say no to unreasonable demands on your time? Would you like to increase your confidence and self esteem? This course will give you some tips to communicating more assertively, including identifying your own behaviour and that of others. It will also help delegates to analyse how they manage their time and how they could improve their own self-management.

Who is this course aimed at?

Everyone

How long does the course last?

1 day

What topics are covered?

Defining types of behaviour

Learning to say no

Communicating assertively

Creating win/win situations

Circle of influence

Procrastination

Where does your time go?

The importance of planning and prioritising tasks

Managing interruptions and time wasters

What will I learn?

By the end of the course, delegates will be able to identify how they are currently using their time, the tools/techniques available to help with improving time management and how being more assertive can help make them personally more effective