Will share your suggestion with our team. But may cannot get a positive answer about this.We may consider upgrade the leveling in future. But not sure whether the upgrade can work with previous machines. It is just on plan.

I think it should actually have a leveling kit provided with the machine since the defect is proven. It is permissible for the user to be obliged to disburse the least underneath. If this is not possible, the machine must be delivered with a good leveling.

You can imagine a car dealer selling you a car with a flat tire and without a spare tire, which in addition tells you that everything has been factory checked.

Gwen wrote:I think it should actually have a leveling kit provided with the machine since the defect is proven. It is permissible for the user to be obliged to disburse the least underneath. If this is not possible, the machine must be delivered with a good leveling.

You can imagine a car dealer selling you a car with a flat tire and without a spare tire, which in addition tells you that everything has been factory checked.

I've been trying to get these stubborn people to change this major bad design decision since before they shipped the KS versions. They're intractable position on what is an obvious flaw shows their low potential as a long term business.

Gwen wrote:I think it should actually have a leveling kit provided with the machine since the defect is proven. It is permissible for the user to be obliged to disburse the least underneath. If this is not possible, the machine must be delivered with a good leveling.

You can imagine a car dealer selling you a car with a flat tire and without a spare tire, which in addition tells you that everything has been factory checked.

I've been trying to get these stubborn people to change this major bad design decision since before they shipped the KS versions. They're intractable position on what is an obvious flaw shows their low potential as a long term business.

For the moment I try to level the bed but after having had many major worries.

I actually buy a heating case with hinges very fragile for 3500 € since I now advise to change the extruders.

After earning my ears for such a choice, my boss will handle the refund request. I think it will run into a wall but ...