The next Chapter event will be a lunch meeting to be held on the 6th November at Moon Koon Restaurant at Happy Valley race course. The notice is short but please accept out apologies – our speaker is coming from Australia and it was a question of getting a date that would suit his travels.

That speaker is John Clohessy a senior consultant with Changing Directions Pty Ltd, a consultancy specializing in enhancing a company’s performance and hence profitability. They do this through best-practice procurement strategies, focusing on contract management and performance monitoring, amongst other things.

John brings a unique view point from an area of faciliites that many FMs dismiss as ‘just cleaning’. After 20 years in the hospitality and cleaning industry he went on to establish a company specializing in ecologically safe cleaning materials. He then moved to software and developed a company providing web-based performance management solutions, and then to a consultancy focusing on contract management.

You can see a pattern – working in the industry leads to knowledge of, and a solution for, the hardware of the industry – getting the right cleaning materials in place. This then leads to ways to get the work done right – performance management, and finally to the nub of the problem – get the contract right and all else flows! There may be some over simplification here .

Regardless I am sure that John’s insights in to performance and contract management and his extensive knowledge of the cleaning industry will ensure an interesting discussion over a great lunch at Happy Valley.

You can download the event flyer here or from the web site and either contact Joanne the
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or register directly on the web site.