WEBVTT REPORTER: A VETERAN ENGRAINED INTHE VA HEALTH SYSTEM.HOW HE'S FEELING ABOUT TODAY'SVISIT AND THE CONDITIONS INFAYETTEVILLE.THIS IS COLONEL DERL HORN HEENLISTED IN THE U.S. MARINECORPS IN 1966.>> I WAS IN 16 MILLIMETERMORTARS I WAS I SPENT TIME INCUBA AND IN VIETNAM.REPORTER: HE'S NO STRANGER TOSERVING HIS COUNTRY AND HE'SSTILL DOING THAT AS A VOLUNTEERAT THE VA.>> I WORK IN THE PHARMACY IVOLUNTEER THERE.REPORTER: HE GETS HIS HEALTHCARE THERE TOO.>> MY CARE HERE HAS REALLY BEENTREMENDOUS.I'VE BEEN COMING HERE FOR ABOUT15 YEARS.REPORTER: SAYS HE'S HEARD FROMOTHER VETERANS WHO AGREE THECARE IS GREAT BUT RECOGNIZESTHERE ARE WAY TO IMPROVE ANYFACILITY.>> I WAS VERY INTERESTED THAT HEIS INTERESTED IN MAKING A LOT OFCHANGES AND HELPING THE VA INALL THE DIFFERENT AREAS.REPORTER: COLONEL HORN JOINEDSECRETARY OF VETERANS AFFAIRSDAVID SHULKIN AND CONGRESSMANSTEVE WOMACK AT A TOUR OF THEFACILITY AND AT A LEADERSHIPMEETING.>> WE'LL SHOW YOU A GREAT VAFACILITY, BUT WE'LL ALSO SHOWYOU HOW TO DO SOME THINGS THATMAYBE THE VA DOES NOW, BUT THEYCAN DO BETTER.REPORTER: THEY HOPE THIS TRIPWHICH INCLUDES MEETINGS WITHWALMART EXECUTIVES ABOUT BESTPRACTICES WILL HELP THEM IMPROVEON CORE COMPETENCIES >> IT WOULD BE IMPORTANT FOR USTO GET OUT OF WASHINGTON AND FORUS TO SEE SOME OF THE REALLYWELL FUNCTIONING VA'S LIKE HEREIN ARKANSAS.REPORTER: HE SAYS THEY AREFOCUSING ON KEEPING OLDERVETERANS IN THEIR HOMES ANDHELPING STATES CREATE MOREFACILITIES AT A LOWER COST. >> THEY CAN BUILD THE FACILITIESFASTER CHEAPER AND SERVE MOREVETERANS.REPORTER: HE HOPES BYELIMINATING THOSE REGULATIONSSTATES CAN IMPROVE THE QUALITYOF CARE FOR THEIRVETERANS.SHULKIN SAYS WHEN STATES HAVE TO

The Secretary of Veterans Affairs David Shulkin visited Northwest Arkansas with congressional members to discuss the Fayetteville VA and best practices.

Congressman Steve Womack invited the secretary to see the 5-star VA facility, and meet with Walmart executives to discuss best practices.

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40/29 News spoke with one veteran, Derl Horn, a combat veteran who is very happy with his services at the VA.

Shulkin said he is working to be cost efficient, as well as improve the quality of care for veterans. He says they recognize many older veterans would like to stay in their homes, and they are working to expand the role of caregivers into older veterans homes.

They are also pulling back on federal regulations imposed on states, to allow them to create new facilities faster and cheaper.