I'm going to copy paste my old app, it was denied because we had too many mentors going for mod and we couldn't spare more to go. But I'm trying again since we have enough mentors and mods seems to lack.

Byond ID: Heckenshutze

Colonial Marines Character: Ruben Dario

Age: 23

Gender: Male

Timezone: UTC-04:00 Caracas, Venezuela

On average, how many hours are you available per week to moderate?: Depending on the week, I can easily fullfil 24 hours and more.

Do you have any previous experience in being staff (not just SS13)?: Some RP online games and it's forums but not as popular as this game.

Did you play any of the previous Colonial Marine servers?: I've been playing since the Sulaco but never experienced Prison map and other older versions of the game.

What are the 3 biggest servers you play on besides CM?: My first server was Baystation then moved to Goonstation. I've tried other servers as well like Yog and Hippie but never been too active.

Are you currently a staff member elsewhere (not just SS13)? If so, where?: Mentor in Goonstation but that's because the Head Of Security whitelist gives you the rank automatically.

Have you ever been banned for more than 24 hours on Colonial Marines?: Negative

Have you ever been banned for more than 24 hours on ANY server? If so, which server, when, and what for?: Banned once for multikeying from Goonstation, reason is we're three brothers playing with the same IP.

Are you familiar with the chat program Slack (its use is required)?: Yes, I used it since mentoring.

Common Staff Situations:
Write a description of what you would do in each of the following situations. Do not write on the same line as the situation - use the space below it or make space as needed. Failure to do this proves your inability to follow instructions and your application will be automatically denied.

1. A player randomly shoots someone at round start and MPs have detained him.

Answer: First of all, since the MP's already detained him I wouldn't interfere directly, I investigate the situation, checking the logs to see if there's a valid reason behind the shooting, PM the agressor and ask for explanations, then check the notes of the player; depending on his records and the magnitude of the offense a 3 hour/ 12 hour ban would be applied to the agressor and a note of the event, then, depending on how much IC was involved in the shooting I'd proceed to heal the injured/death players if the medics haven't done it or the damage was just too high for the players to solve it themselves.

2. The ship has a breach to space and a bunch of players have died or are dying as a result.

Answer: Investigate the source of the breach, since ship breaches aren't a normal thing on the game and how bad atmospherics can screw the round evolution or ending, check the logs to see if it was made by another player or it was made by the dropship itself. If a player did it, proceed to PM him about the offense, heal the injured/death and place a note on his records; a 3 hour ban might be applied depending on his note regarding the event. Then proceed to fix the breach. If the breach was made by the dropship I'd not interfere.

3. You see a player walking around the ship naked and clearly lost.

Answer: First of all, check if there's any mentors on and tell them there's this player walking around naked and lost, clearly new to the game. However, I would keep an eye on him since being new doesn't imply they wouldn't do something stupid, if there's no mentors on I would PM him and give him some basics about the game then contact mentors via slack so they can give him a proper explanation of how the game works.

4. A player is being very rude to you in Adminhelps and requesting to speak to an Admin+ staff member.

Answer: Act cool and indifferent. Tell the player to calm down so he can be taken seriously, if unable to complain, Warn the player and make a note about it and if he keeps doing it proceed to mute him from Ahelps. Even if he follows my petition, I would ask the Admin+ before anything, if the Admin+ for any reason doesn't respond at all, I tell the player to make his complain on the forums.

5. You notice a player with a name that doesn't fit our naming rules. The player is arguing that: They've used the name for several years, no one has told them to change it before, and that they didn't know it was a rule.

Answer: Ask the player if he had read our rules then ask him to change the name for a lore-friendly one next round. Explain him the reason we don't allow certain character names and add a note of this event to his records. If the name is offensive regarding our rules, a 3 hour ban would be applied; same ban would follow is he was already warned once for the name.

6. You see a Maintenance Tech running around in armor and carrying a rifle. The security level is green with no threat present.

Answer: Since it's an IC issue, I would just observe the player, waiting for MP's to detain him for the offense; I'd act if the player starts breaking our rules. SM the MP's about checking non-military crew using weapons if they don't seem to act, if there are no MP's, SM the MT and if he doesn't follow, PM him and add a note to his records. If the situation escalates to a worse offense (Grief, Improper escalation etc) a ban of 3/12/36 would be applied depending on the offense.

7. You see a Squad Medic performing surgery on the planet. He claims it was because there were no doctors in the FOB.

Answer: Explain to the player that medics aren't allowed to perfom surgery under any circunstances even if they get promoted to Doctors. Tell him to suture the player incision and to hand him to a Doctor; add a note and a warning about the situation and if the player already has a note about the same thing, a 3 hour ban would proceed with a job ban.

8. The round is stagnating. There are 30 marines and 4 aliens. The marines won't leave the ship, and the aliens won't attack. What would you do, to "encourage" the sides to engage each other?

Answer: For marines, use ARES to encourage marines to re-deploy to the planet and eliminate the remaining hostile forces
in addition with USCM High Command announcements about the consequences for not completing the mission.

For xenos, use Queen Mother to order the Queen to do or die for the sake of her Hive in addition to a small, simple SM to the Queen telling her that, she must avenge her fallen children.

9. The round ends, a MARINE starts shooting a hostile IRON BEAR and the IRON BEAR Adminhelps complaining he was killed after the round ended.

Answer: Explain to the Iron Bear that yet EORG is a offense that deserves a ban without warnings, players from opposite sides can still attack/kill each other until the game resets

10. A marine is running around disarming, punching and stealing gear at round start.

Answer: I would see it as an IC issue and let the MP's to handle the issue, depending of the MP's acting or the lack of any, PM the player to stop it and giving out a warning and a note on his records.

11. A marine has killed another marine. When you ask him why, he said it was because the other marine had punched him.

Answer: Check the player notes, add invalid proper escalation to his records with an explanation of it. If it was a repeated offense apply a 24 hour ban. If he's clean, apply a 3 hour ban to the killer. Aheal the dead marine and ask him to explain his version of the event, depending on the marine's answer, add a note or a warning.

12. An issue arises that requires Admin+ abilities.

Answer: Call for an Admin+ using Msay, if there are not admins online, place a message on Slack about the situation and what is required. If admins for any reason don't show up, Make a note about the incident or situation and inform an Admin+ when he's available.

13. There are minor racist comments going on IC. 9 of the 10 people are laughing and RPing but one player gets offended and Adminhelps about it.

Answer: Explain to the player that in some excent, minor racism and general jerking is allowed to a certain point IC. But tell him that is he's really offended I can take action asking the other players to stop it.

Answer: For precaution, sleep the griefer. Aheal all the affected and tell them to stop Ahelping and resuming the RPlay. Then proceed to check the player notes, add a 3 hour/ 7 hour ban with a perma request depending on his notes, and adding one myself.

15. You see a player playing a xeno larva/chestburster run towards the frontlines and die.

Answer: PM the player asking for an explanation, telling him that if he needed to log off or didn't wanted to play xeno, ghosting would do the trick and allow for other player to play the xenomorph, check the player notes and if he's a repeat offender apply a job ban with a 3 hour ban. If not, heavily warn him and add a note.

16. You see a xeno memeing, saying AYYLMAO, REEEEEE etc in hivemind chat.

Answer: PM the player tell him that he's breaking Xeno RP and he must stop it, add a note and a warning. If he's a repeat offender and has another warning regarding the same issue, apply a 3 hour ban.

17. A xeno player calls the shuttle a "dropship". A different xeno player complains to you that it's metagaming/failRP to call it a "dropship".

Answer: Explain to the ahelper that Hivermind is an english translation of the xenomorph thoughts so calling the shuttle "Dropship" is ok.

18. A Command staff player at briefing near round-start mentions there are aliens on the planet.

Answer: OOC the marines reminding them that they do not know nothing about the aliens or the infestation on the colony at roundstart, PM the the command staff player that gave the brief and explain the committed Metagaming and there before, broke our rules. Proceed to warn him and check his notes and add one myself, is he's a repeat offender apply a 3 hour ban.

19. A Marine kills another Marine on the EVAC Pod to take the last spot and claims it was RP as he was saving himself.

Answer: Ask for any witnesses about how they roleplayed the escalation, asking one party or another wouldn't fit since they would both give biased responses. If there are not witnesses check the logs to see if there was any RP and a proper escalation of the scene. Check the notes of the killer and if he has any notes regarding similar incidents apply a note myself and a 24 hour ban then proceed to aheal the victim.

20. You see a fellow staff member give wrong information in an Adminhelp or incorrectly enforcing a rule.

Answer: Talk to the staff member via Msay or PM about he's wrong about the info or the rule enforcing and explain to him what's the correct rule / action.

20a. You see a fellow staff member abusing his powers in-game.

Answer: Gather proof, PM the staff member about what he's doing and that he needs to stop it. Handle the proof to SLC and tell him to keep an eye on him for future incidents.

21. You see a player talking in OOC chat about what he did with your mom last night.

Answer: Ignore. people sometimes are Class-A jerks.

Any additional information you'd like to add?: To be honest, All I wanted was to mentor but now I want a change about my responsabilities in the game, Slc encouraged me twice to do it and my first try was too early, so here I am again. Nothing much to say.

Also I watched a lot of approved apps to answer this questions myself. That ain't cheating right?..

2. We fix all breaches, even if they are from the crash landing. Especially with how new Queen works (most of the time aliens now build sky-hive in the dropship and nest hosts there)
5. Also check notes if he was allowed that name. We have a few.
8. You can't use Ares or USCM high command announcements. So yeah, mostly Queen Mother. In my experience, it was quite effective to tell them about full planetary obliteration
11. QUESTION: But how can you be sure it was a proper escalation? What if you see that another marine was using back of his rifle to hit him, so he responded with gunfire because "he was attacking me with the gun, he was going to shoot me anyway"?
14. I assume you meant 3 DAYS/ 7 DAYS
16. QUESTION: And how you would escalate it if he was doing that often?
18. QUESTION: How many times that person has to repeat the same meta-mistake to warrant command job ban?

And no, watching other app responses is not cheating, at least you fukken cared (unlike -few -other -individuals)

Oh and +1 from me, I guess. All issues I had with app can be solved with trial (that's how it was in my case)

I just felt like adding to Question 20, that it's often best to talk to the Staff Member privately, and give them a few pointers on what happened Since other staff can see in-game PM's, and have access to msay, it's often not the best place to discuss issues c: However, depending on the situation you should still utilise msay and pm to question a decision, if it's time critical.

As expected from a mentor, the answers are very good. There's a couple of things here and there that can be addressed in trial and you wouldn't necessarily know. These have been addressed by some commenters above me so I won't nitpick.

Just to comment on 19 though, asking both players may still provide useful information biased as their reports may be. A collection of biased reports can still help you find out what happened. Also, bear in mind that evac is often a hectic and very time-critical situation since you don't know when you may be ganked by a xeno from out of nowhere so killing other players for a spot in the evac pod is allowed since you often don't have time to type lengthy messages and roleplay the situation out.

Edit: Forgot to give my final opinion. Like I said, what I've seen can be learnt in trial. You're one hell of a mentor and I think you would be a good moderator. +1