Non Member Hub

welcome to ccta non member services

We are an association representing businesses offering credit in a high profile dynamic market. We deliver essential support, at a competitive price. Our legal advice line alone, makes joining us a cost effective business option.

From this page you can

buy our credit agreements

book on our training courses

join us at our annual conference.

But that’s not all we do – if you would like all of the above services for less, why not consider membership and the substantial discounts that brings. All the information you need can be found on this page. If you would like to talk things through, call us on +44 (0) 1274 714959 or CONTACT US DIRECT +

Our in-house specialist is one of the most respected legal minds in the industry, and is on hand to answer any credit related queries our members have.

Invaluable advice and guidance is never further than a call or email away.

Whether chasing a speedy answer to a ‘quick question’, or looking for a more in depth solution to a problem, CCTA membership provides a comprehensive legal service, which alone often proves to be well worth our subscription fee.

complaint & conciliation service +

Complaint & Conciliation Service

At CCTA we operate a free complaint conciliation service, an effective way of dealing promptly, sympathetically, and fairly with potential problems. We aim to offer reassurance to the public that all companies allied to us, trade with integrity or risk expulsion from the association. We are committed to campaigning for best practice in lending, and work continually to raise the standards and increase the visibility and credibility of our industry.

sector specific lobbying +

Sector Specific Lobbying

Our vision is to be ‘the’ credible, valued and trusted representative of consumer finance. Our mission is to translate the interest of our members to UK and European regulators.

It is difficult for any lone business to flex their muscles with regard to the barrage of regulatory reforms that seem to hit the credit industry on a regular basis.

Lobbying is at the heart of our association. Our ultimate aim is to ensure that the voice of our members is heard and understood on a wide landscape of issues, challenging on their behalf, the cost and burden that new law can bring.

hard copy credit agreements +

Hard Copy Credit Agreements

We offer a wide range of generic, ready to use, fully compliant credit agreements, designed to suit your business.

These documents are covered by CCTA liability insurance, and come with free delivery.

Membership attracts a 25% discount. Full information is available in our CCTA credit agreements booklet.

Standard Prices

25% Discount

electronic agreements +

Electronic Agreements

This service is only available to our members and is an effective way of safeguarding against costly solicitor fees. Once you have purchased copyright, you will be able to embed the electronic format of our credit agreements into your computer system, giving you unlimited access to the document and eliminating the need to stock hard copy agreements.

Electronic agreements are covered by a CCTA Copyright Licence and are automatically updated free of charge if legislation changes.

supplier database +

Supplier Database

Our supplier database allows you to compare and contact a wide range of suppliers who specialise in consumer credit industry matters.

Running any business can be an isolating experience, and consequently in addition to our meet and greet opportunities, we open our database to all members.

The database provides a handy ‘in-house’ search facility for any member wanting to contact like-minded individuals.

Communications

BENEFIT

NON MEMBERS

CCTA MEMBERS

consumer credit magazine +

Consumer Credit Magazine

We pride ourselves on producing a quarterly magazine that doesn’t follow a script, but evolves in response to the industry around it. We seek out experts with courage and a strong voice to write for us. We deliver the news in a ‘no nonsense’ nutshell.

regulatory inform newsletter +

Regulatory Inform Newsletter

Each week, our legal expert searches for details of industry related judgements, guidance and announcements. Each quarter we send out an e-magazine update on just how the scales of justice are balancing.

weekly industry news bulletin +

Weekly Industry News Bulletin

Keeping members abreast of changing regulation and fast moving industry news is an important aspect of the CCTA support role.

Our weekly news emails include a synopsis of the latest news, with easy to use links taking the reader directly to a chosen feature. Dedicated and detailed e-bulletins cover those more urgent issues requiring immediate attention. Either way, the information our members need is never more than a click away.

Supporting our regular updates, our online news board is a ‘one stop shop’ listing everything from government releases and requirements, to articles we feel may be of particular interest or use.

public affairs +

Public Affairs

CCTA has appointed Centaurus Communications and together, are dedicated to an initial twelve month programme utilising the eclectic position of CCTA to comment on both specific and industry issues. Visit the 'Public Affairs' section of our website for the latest news and information.

Events

BENEFIT

NON MEMBERS

CCTA MEMBERS

training seminars +

Training Seminars

Our Training Seminars aim to provide in depth information and clarity around current major issues facing our industry. They offer an open debate forum with formal presentations, Q & A sessions, and include legal and regulatory updates, guest speakers, lunch and a full delegate pack. The afternoon segment is utilised as a CCTA training course.

Training Seminars represent a call to action for directors, non-executive directors and senior managers, particularly in operations, risk and compliance.

Standard Prices

Up to £80 discount Per Delegate

annual conference +

Annual Conference

Our annual conference is a recognised industry ‘date for your diary’. In a relaxed and friendly atmosphere, this two day event delivers an impressive line-up of regulatory and industry speakers and a comprehensive mix of delegates and exhibitors. The open workshop forum encourages active involvement, whilst the presentation pack and attendee list, ensure guests have the full picture.

We aim to offer not only a complete overview of the industry’s current standing, but a platform for delegates to gather information and contacts, with a view to the growth of their business.

Standard Prices

£68 Discount Per Delegate

Downloads

BENEFIT

NON MEMBERS

CCTA MEMBERS

CCTA codes of practice +

CCTA codes of practice

In a tough climate, it is ever important for businesses to show just how seriously they take the issues of competence and compliance. Simply belonging to CCTA is an excellent start.

Our members have an industry recognised general code of practice to follow, along with additional ‘sector specific’ codes.

Their adherence illustrates to customers and regulators alike, credibility and reliability.

CCTA logos +

CCTA logos

Our brand has evolved to reflect our corporate ethos and contemporary attitude. Membership brings with it the benefit of our reputation, and the option to use our easily recognised and highly regarded brand.

APR calculator +

APR calculator software

In conjunction with CCTA, Oyster Bay Systems are pleased to offer association members Flex_Master and ERS (EuroSet Reference Standard) free of charge.

Flex_Master and ERS are user friendly desktop tools delivering calculations which are regulated by the European Consumer Credit Directive (ECCD). In the United Kingdom, the influence of the ECCD is embodied within amendments to the Consumer Credit Act, the legislation is far reaching in many areas, and these calculators are specifically aimed at providing fully compliant APR's and early settlement figures.

early settlement calculator +

Early settlement calculator software

In conjunction with CCTA, Oyster Bay Systems are pleased to offer association members Flex_Master and ERS (EuroSet Reference Standard) free of charge.

Flex_Master and ERS are user friendly desktop tools delivering calculations which are regulated by the European Consumer Credit Directive (ECCD). In the United Kingdom, the influence of the ECCD is embodied within amendments to the Consumer Credit Act, the legislation is far reaching in many areas, and these calculators are specifically aimed at providing fully compliant APR's and early settlement figures.