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Unanswered: External User on Windows

Guys, this is driving me crazy.
I had an external user configured on my Oracle 9.2.0.5 database on a Windows 2003 Server.
It was working, I use it to make dump backups.

Now, without any change on any oracle param it just stoped working.
I have two instances, for one it's working, for the other it's not.
Both instances are on the same server (so I'm using the same sqlnet.ora file).
Today I removed and recreate the user on both instances, but I keep getting the same problem.

What kind of authentication have you in sqlnet.ora (I know it doesnt explain why one instance works and the other doesnt). Its just that one of our backups failed because we had none in sqlnet.ora authentication which we had to change to NTS to get working again.