Here To Help When You Need

You are looking for the perfect gifting experience and we know you have questions before you buy. Over the years there are a few questions that come up over an over again so let's try to answer them right now for you.

Made Fresh Daily

All of our gourmet gift baskets are made fresh daily with products that are shelf stable for months after the ship date. Even during peak summer temperatures the products we use just need to be brought back to room temperature and they are just fine

Holiday Orders

Your answer to your holiday gift basket needs are just a few clicks away. We are happy to help you with your large corporate gift basket orders or your personal baskets for individual friends and family members. Whatever your needs, we have a gift basket solution for you. You can use our Bulk Order Form for large orders or you can place all your orders online with one checkout.

Shipping Tips For Gift Baskets

After years of shipping gift baskets all over the US and Canada, we thought we needed to put together this short list of gift basket shipping tips to help you get your gift baskets delivered where you want them, to who you want them delivered to and when you can expect them.

Get The Address Correct!

Make sure you verify the shipping address is correct before you complete your order.

Address corrections cost time and money - once a package has shipped, it will have to get all the way to the destination on the label before any re-routing can take place and there will be a $20 address correction fee charged to your card to cover the cost from the carrier.

Just because you have a physical street address for a person or family doesn't mean that they don't have a PO Box. Only the USPS can deliver to a PO Box so get the number if they have one. UPS can still deliver to the street address but if there is a PO Box the USPS will not deliver to the home address.

Sending Gift Baskets to a Hospital?

Hospitals have mail rooms and hospital mail rooms aren't as efficient as you would expect.

Many times patients are discharged early and there is no way for you (or us) to know so your basket that arrives when we expect it to has no recipient there. In these cases the hospital will eventually get around to forwarding it on to the patient's house.

In general, when people check out of the hospital they usually have a lot of other stuff to take with them, so why not make your gift basket a joy to come home to instead of a burden to carry out?

We will ship to a hospiital, but do expect delays from the time the basket arrives at the hospital until the patient actually receives it

Sending Gift Baskets to an Apartment?

Please ensure that someone will be available at the delivery location to sign for the shipment on the day of delivery. In general shipments to apartments will not be left at the door. We cannot guarantee a specific delivery time with any of our couriers.

Make sure to include any APT # or Suite # in your Ship-To info. There will be a $20.00 charge for any address correction that need to be made en route.

Sending Gift Baskets to a Business?

To ensure a timely arrival, please verify all receiving policies of the company prior to ordering, especially if you are sending to a business location that has increased security (such as government buildings and banks).

We will not be held responsible if the delivery location will not except the package due to security issues.

Please confirm that the recipient will be at the delivery location on the date of delivery.

Sending Gift Baskets to a School?

Please verify all receiving policies of the school prior to ordering to ensure you select the appropriate shipment method. Ensure that the recipient will be at the delivery location on the day of delivery.

If delivery is to a dorm please provide Hall Name and room number if available, because they do have central mail stations and often need as much information as possible.

Just want you to know, the basket was a big hit. The recipients said, "It was the nicest they have seen." Thank you for your excellent service and your message advising me about the delivery being made. We will be sure to use your company for all of our future needs. Thank You again!

"Hi again, Susan. I just found out that the recipient of the basket was absolutely blown away by it! It really, really brightened his day through this very difficult time for him. Excellent job!!! Thank so very much!"

I just wanted to let you know how much I love your service! I order a lot of gifts for employees and clients and you always have a great variety for me to be able to customize something special for them. Delivery is always prompt & everyone has loved their baskets.
YOU'RE THE BEST!!!!!

"Thank you so much, Susan. I can't wait to get feedback on how it turned out. As for feedback on Gift Basket Village, I chose your company because they seemed to have the best idea what a Sympathy basket should be about. At such a time simply sending a basket stuffed with just food seems a bit inappropriate. The book of comfort, the journal, the bear, all those things plus the goodies chosen are about comfort. Those touches to me showed a sensitivity and specificity to the particular event the basket was being sent for and why your company stood head and shoulders above the rest in my mind."

"Thank You Soo Much,
I was fortunate enough to stumble across your web site on Valentine's day and ordered a "Naughty but nice" basket for my husband. You guys are awesome he had the basket just hours after calling and loved it!!! You made me the best wife at his work , the rest of the guys got candy and he got soooo much more with the basket I sent him. I'm sure the other wives will here all about it. Maybe next year they will stumble they're way to you. I Know I will.
Thanks again"