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Windows 7: Error Code 0x0000009F BSOD

Did not uninstall anti-virus program yet, but I have now received another error, one related to Kernal Memory apparently. Are you sure this doesn't have to do anything with RAM or even my videocard? Or motherboard? I'm no techy so I don't know, file is attached to this post

No, we are not sure yet. Dump files often only give hints as to the problem - not an exact diagnosis.

There is not much different with this error message, but there is one difference that stands out.

The debugger states that it cannot locate symbols for win32k.sys. This is a Microsoft file, and I've located the symbols for this file in numerous different memory dumps for at least the last 6 months or so.

The possibilities are (IMO):
- an infection (try the scans here: Malware (read the details at the link)
- a corruption of Windows: run SFC.EXE /SCANNOW according to these instructions:

Quote:

SFC.EXE /SCANNOW
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
Let the program run and post back what it says when it's done.

- lapsed/error in the Windows Activation process: Go to Start and type in "activate" (without the quotes) and press Enter. Follow the instructions there.
- a hacked/pirated copy of Windows - I suggest getting a legal copy of Windows

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