By Design Home Care Staff

Employment Requirements

By Design Home Care ensures the highest quality of service by carefully screening potential applicants. Our employees are screened for:

Proper licensure and/or certification

Criminal history record

Any record of abuse or exploitation

Professional and character references

Good Health

Employees must comply with our agency policies and Agreement to Standards at all times.

Employees receive continued, enhanced training and are evaluated and monitored on a regular basis by a licensed nurse. Training in specific areas is provided when necessary. Our employees also receive training on detecting signs of abuse or exploitation of a client.

Staff

Ellen McClellan, Registered Nurse and Director

Ellen oversees every aspect of the agency to assure policies are adhered to and clients are receiving the best care possible.

Patient Care Coordinator

The Patient Care Coordinator is a Skilled Nurse who will conduct the initial assessment. She develops a care plan based on the assessment and needs of the client. She conducts supervisory client visits to evaluate their care and the caregiver’s performance. She is the liaison for all client issues.

Licensed Nurses

Skilled nurses are available to provide medication management and/or hourly care as requested.

Certified Nursing Assistants and Home Health Aides

CNAs and Home Health Aides assist clients with the activities of daily living, i.e., bathing, dressing, ambulation, etc. They also prepare meals, provide light housekeeping to include laundry, escort clients to appointments and run errands as directed.

Commitments to Client

Our profesional staff is committed to providing the best care possible to our clients/client families who entrust the care of their loved one to us. It is a trust we value dearly and stress in every aspect of our business every day. In addition to our commitment to quality care, we provide the following for the protection of our clients:

Testimonials

Your employee Sandra has treated my mother as family which is a rare and priceless attribute to the success of your business. Thanks again for always being there when you are needed the most!— Grady

I want to express my gratitude to you for referring me to By Design Home Care. They were simply wonderful and I would be happy to recommend them to anyone who needs similar care. Ellen and Tina were always available and each one of their personnel did a fantastic job in providing the 24-hour care needed.— Patricia

I would highly recommend By Design Home Care because of their great professionalism paired with the fantastic care.— Charles

I have been extremely impressed with the flexibility and professionalism that Ellen McClellan and staff have given my mother. For the first time in many years, I can concentrate at work without the worry of my mother missing important doctor visits.— Mr. Reed