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Boulder's Caffeine Fix MapLet's face it, Boulderites need their caffeine fix. Here's a map for local and visitors alike to discover some of the city's (and surrounding town's) best places to find a good cup of java.

April 17, 2009

Downtown Boulder businesses diving in head first to social media

Dave Rogers gets a plug for his new social media startup, Localbunny.com, at Downtown Boulder's breakfast meeting discusson on using social media.

A good pounding of wet spring snow couldn't keep more than 100 downtown Boulder businesspeople from learning more about how to tweet, blog, yelp and simply try to understand the rapidly growing world of social media.

While it's so easy to think you're drowning in the flood -- make that "deluge" -- of social media sites, there's always something new to discover. A few of us had some slightly nervous laughs learning we're getting close to an emerging "silver surfer" crowd (60 years and older). The breakfast presentation at the Hotel Boulderado also included good info on Yelp, which came to the Denver area with its restaurant and retail reviewers just about a year ago.

Flashing a Powerpoint page showing literally hundreds of social media site logos, Amy Moynihan and Ashley Cohen of GoundFloor Media told the downtowners not to panic if they're new to the social media world. "Pick one or two, and just dip your toe into it," Moynihan said to one woman who asked why she shouldn't run away screaming from the whole social media invasion.

Facebook, Twitter and Yelp could be the top three mediums to get started on in the online conversations and marketing that include everything from blogs, wikis, podcasts, vlogs, Internet forums, virtual communities and micro-blogging (Twitter.)

If you're running a "brick and morter" retail location, Moynihan said, you absolutely need to be taking a look at Yelp, because probably there's already a "yelper" posting a review of your service or product online. The really active "yelpers," she said, get to be "elite yelpers."

I'm a "fan" of Downtown Boulder's Facebook page, and heard about this latest Downtown Community Exchange via their Twitter. Downtown Boulder is actively promoting various "specials" or pointing to reviews -- national and local -- of restaurants and other businesses. New DBI Director Sean Maher told me the Dish, a gourmet sandwich shop, tweeted a secret "password" to followers, offering a one-day discount to whoever knew the word. About 40 customers came in with the tweet word of the day.

GroundFloor Media pushed home the point that Facebook and other social media are not just for teens anymore. Demographics show the fastest-growing group using social media is 25 years and older, and that includes a whole bunch of us -- let's say "somewhat older" adults (whew, found out I'm not yet a silver surfer after all) -- who are starting to "surf" with the teen set. (The leading topic right now for the next Ignite Boulder, by the way, is "My mom just joined Facebook, now what?)

eMarketer, the morning presentation showed, is predicting the number of U.S baby boomers using the Internet at least once a month (you have to wonder who uses the Internet just once a month?) will jump by 5 million to almost 64 million in 2011.

As snow piled up outside the Boulderado, Dave Rogers, former publisher of the Onion in Boulder, announced he's just launched a new social media tool called Local Bunny. This just-born startup, unveiled recently at the Boulder Denver New Technology Meetup, allows businesses and organizations to not only get their specific business noticed, but to list specific dates and schedules. Local Bunny will then push that information out to social media like Facebook and Twitter, letting users search information not just by name, but by the "time" of a class or event.

Dave told me he's just out of the gates with this one, but quickly showed me on his iPhone how he could search Twitter by typing "@localbunny yoga, boulder" and bring up a listing of Boulder yoga classes by time. Looking for a 9 a.m. class? There they are, or at least that's the idea.

Downtown Boulder will be planning some more smaller sessions for DBI businesses on social media, and here's my suggestion: Get a bigger room. I tried to get into one of the social media sessions at the World Affairs Conference, where a whole bunch of the "silver surfers" were grabbing all the seats, and people had to be turned away.

Hey, I've got to end this blog. While writing, a tweet came in showing downtown Boulder restaurant Bimbamboo is following me. I love their "small plates" menu ... think Asian tapas. Now I'm following them, too.