Valid insurance claim?

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prop_investor

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Hi, I've recently had a leak in one of my properties from an ensuite shower into the wall cavity and then the flat below. It looks like the water has leaked through the tiles in the purpose-built shower wall (despite the property being only 4 years old). Do I have a valid insurance claim? I think the insurance company are trying to wriggle out of it by saying it's 'wear and tear', despite being a relatively new property. Any advice or previous similar experience appreciated.