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Condition Guide

All our items are vintage, second-hand and pre-loved. Vintage clothing can often have a musty smell, we advise items are either laundered or aired before use. We take care to photograph our items in detail and describe any major flaws. There may occasionally be some minor marks or holes that are overlooked so please keep this in mind before purchasing

Very good - item appears slightly worn consistent with the age and type of the piece, but has no notable deep stains or holes. For example there may be minor fading/surface wear or a small repair which is not in an obvious place.

Good - item has some wear, such as minor fading, small marks, surface abrasions or small repairs which will be shown in the photographs. Still very wearable.

Fair - item appears worn and has some obvious flaws; faults will be outlined in the product description and shown in the photographs. Item will still be wearable but may require a bit more TLC.

Leather jackets develop wrinkle wear through age and use. There will be general scuffs and scratches to the exterior. It is probable there will be signs of discolouration around the edges, fastenings etc. Any notable splits will be photographed. Please inspect the images carefully.

Wax jackets will generally show signs of outdoor wear, which can include scuffs, scratches and wrinkle wear. The exterior may be faded and/or discoloured. Any notable splits or marks will be photographed. Please inspect the images carefully.

Shipping & Delivery

CHRISTMAS POSTAGE DATES

Last day for post will be Friday 21st December before Christmas for Royal Mail and DPD.

We can post Royal Mail on the 27th and 28th December before New Year and the first day for postage after new year is the 3rd of January.

*PLEASE NOTE: We cannot guarantee that all orders will 100% arrive on time for Christmas.

UK POSTAGE

Royal Mail 24 on light items up to 1kg only = £3.40

Royal Mail 48hr TRACKED = £5.25

DPD Express Pack (Mon-Fri Next Working Day delivery) = £6.35

Combined UK postage up to 10kg DPD = £7.45

Please allow one working day from payment for all orders to be dispatched - this excludes weekend and holidays.

If an item is paid for before 12pm Monday to Friday it will be processed and dispatched that day. Orders placed after Friday 12pm, Saturday or Sunday will be dispatched on the following Monday, or the next working business day. DPD next day service only runs from Monday to Friday, items posted on a Friday will be delivered the following Monday.

EU POSTAGE

Items posted to the EU are handled by DPD EU.

Items may be combined into one parcel.

Please see the table below for the breakdown of shipping costs for each country (please note some prices include a pre-paid customs charge.)

Country

Zone

Invoices Required

Customs Clearance Charge

Customer Charge

Transit Time

Austria

2

N

0

£13.39

3 Days

Belgium

1

N

0

£11.36

2 Days

Czech Republic

3

N

0

£12.71

3-4 Days

Denmark

2

N

0

£12.71

3 Days

Finland

4

N

0

£12.71

4-5 Days

France (inc Monaco)

1

N

0

£12.71

2 Days

Germany

1

N

0

£10.00

2 Days

Italy

3

N

0

£17.47

3-4 Days

Luxembourg

1

N

0

£11.36

2 Days

Netherlands

1

N

0

£10.00

2 Days

Poland

4

N

0

£13.50

4-5 Days

Slovakia

3

N

0

£9.50

3-4 Days

Spain

3

N

0

£13.00

3-4 Days

Sweden

4

N

0

£18.36

4-5 Days

Switzerland

2

Y

£25.00

£13.39

3 Days

Rep Ireland

1

N

0

£11.36

2 Days

Portugal

4

N

0

£18.14

4-5 Days

Estonia

4

N

0

£18.14

4-5 Days

Hungary

4

N

0

£12.71

4-5 Days

Slovenia

4

N

0

£12.71

4-5 Days

Lithuania

5

N

0

£14.07

4-6 Days

Latvia

5

N

0

£16.79

4-6 Days

Norway

Y

£25.00

£26.29

4-6 Days

Croatia

5

N

0

£22.12

4-6 Days

Serbia

5

Y

£25

£30.36

4-6 Days

Iceland

5

Y

£29.00

£39.87

4-6 Days

Bosnia Herzegovina

5

Y

£19

£31.72

4-6 Days

OVERSEES INTERNATIONAL (NON-EU)

Postage for overseas international countries are handled by Royal Mail Tracked. Please see the table below for our rates.

There is a 2kg limit on orders dispatched this way. If your order exceeds this limit, please contact us as we may be able to provide a bespoke price for postage

Note - customs charges are not included in postage and will still apply upon receipt.

>Weight

Customer Charge

0 - 250g

£12

250 - 500g

£14.95

500 - 750g

£17.95

750 - 1kg

£19.00

1kg - 1.25kg

£22.45

1.25kg - 1.5kg

£25.00

1.5kg - 1.75kg

£28.00

1.75kg - 2.00kg

£29.95

2.0kg - 5.0kg

No Option

5.0kg - 10kg

No Option

10kg - 20kg

No Option

Returns & Refunds

Armstrong’s Return Policy:

We are happy to resolve any issues as soon as possible. We will refund any faulty items for the value paid, original and return postage. Please provide proof of postage costs incurred to support this by emailing. We will refund unsuitable items for the original value paid only.

Please contact us within 7 days of receiving your item and return in original condition within 14 days. We require a full 30 days from initial purchase to process refunds and this is inclusive of dispatch.

Please return to:

W. Armstrongs & Son

64-66 Clerk Street

Edinburgh

United Kingdom

EH8 9JB

Collect in person

We offer a free 'collection in person' option for anybody who is in the Edinburgh area. We will contact you to notify you when your order is ready for collection. Orders can only be collected during working hours from our Clerk Street branch.