6 Suggested Answers

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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the Dyson upright does not have an exaust outet you can plug a hose into to blow up the mattress, I had the same problem and Dyson told me that basically you can't reverse their vacumme cleaners to blow up mattresses etc.

I'm sorry to hear you're having difficulties with your DC25. I'm sure we can help resolve this - please give us a call free on 1-866-693-9766, or email us at askdysonUS@dyson.com so we can provide assistance.

I'm sorry to hear you're having difficulty with your DC25. If the switch doesn't seem to be working correctly, I'd encourage you to get in touch with us directly as we'd appreciate the opportunity to provide further assistance.

You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). Please have the machine to hand when you call, so one of our advisors can run through some troubleshooting with you.

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The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

The internal drive belt is worn, or the nylon bush that it runs on.

The clutch is worn out.

The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

I'm sorry to hear about the issue you're having with your DC25. If the cleaner head won't stay attached to the machine in use, you may want to make sure you're attaching it correctly. The link below may help:

If this doesn't help, or if the cleaner head appears to be damaged in any way, please get in touch with us directly so we can provide further assistance. You can reach us on 1-866-693-9766 (US), or 0800 298 0298 (UK).

I'm sorry to hear you're having difficulties with your DC25. I'm sure we can help resolve this - please give us a call free on 1-866-693-9766, or email us at askdysonUS@dyson.com so we can provide assistance.

hi.it sounds like the catch on the switch is stuck or broken.it may be worth spraying it with an electrical switch cleaner to see if that helps.if not, you will have to replace the switch as they are not repairable.switches can usually be bought from electrical repair shops .the switch and wires are basic enough, but unclipping the plastic around the switch can be tricky, and usually involve at least one hidden screw on a dyson, so you may want to consider getting an experienced repair engineer to do the job, to avoid damaging the plastics.