Support and documentation

What our customers are saying

“It’s completely customizable, which is really unique. You can map form fields to any specific field types in Salesforce. FormAssembly has a multilevel integration with a degree of granularity that no one else can match… I’d pay double for the functionality. It’s more affordable than so many other options out there.

Nick BencivengaChief Operating Officer

Learn how other organizations like yours are using FormAssembly to gain greater efficiency.

Create post-submission scripts that send users to another location based on something they entered in your form.

Customize forms by extending your organization’s logo and unique branding to form headers and footers as well as the browser tab icon.

Simple and intuitive form building for technical and non-technical people alike. Easily create forms, and use advanced features like our Salesforce Prefill (available on Premier plans and up) and Submit Connectors to prefill forms and send data to Salesforce in minutes.

All forms you build with FormAssembly meet W3C standards; so you don't have to worry about it.

Send customized email notifications to specific people when a user fills out your forms and choose what information is included in the notification. Also, reply to respondents instantly using auto-responders that you can customize with a unique message.

Get more information in each response with form attachments in the form of resumes, screenshots, documents and more. Attachments can be as large as 20MB.

Seamlessly embed forms on your own website by copying HTML, publishing with an iFrame or publishing API, or using our WordPress plugin.

Our HTTP connector allows you and your team to connect to any tool with an open API connection.

We do not claim any ownership on your data, and we'll never share or sell your data to any third party. Our privacy policies are certified by TrustArc for compliance and transparency.

An ISV Gold Partner with more than 2,500 Salesforce customers. FormAssembly offers an unmatched deeply entrenched Salesforce integration. Our Prefill Connector (available on Premier and up plans) and Submit Connectors, enable users to create Web-to-Anything forms with Salesforce that can look up, create, and update standard and custom Salesforce objects.

All plans are compliant with FERPA (Family Educational Rights and Privacy Act).

Data submitted through FormAssembly forms goes through an encrypted connection. We use TLS 1.2, which is the industry standard.

Get friendly form support when you need it through a variety of different avenues, including email, our support form, real-time in-app chat, and our ever-expanding documentation.

Leverage and organize your data according to your company policies with the ability to export data to Excel, Access, and XML.

Collect information in 30+ languages and multiple character sets, such as kanji, Western Latin, Cyrillic, and more. Further localize forms with error and confirmation messages in the correct language.

Create as many forms as you want and collected unlimited responses on any plan.

Customize forms even further than our templates and theme editor allow with custom HTML, CSS, or Javascript.

Admins can configure multiple connectors on each form so that data is exchanged with two or more Salesforce orgs simultaneously.

Note: The first Salesforce org is included with your FormAssembly plan. Additional orgs can be added for $200/year. Please contact sales@formassembly.com for more details.

In addition to daily backups and daily monitoring on our infrastructure, we use a reputable and reliable hosting provider and state-of-the-art datacenters.

Quickly and easily style your FormAssembly forms without leaving the Form Builder.

Use our mobile app for iOS devices (Android app in development) to access your forms and collect data with or without an internet connection. Sync data to your account when you regain internet access.

Automate your form’s availability by setting a date range you’d like it be available or a response quota. Customize the unavailable message that appears when your form is no longer available.

Accomplish even more with onboarding assistance, group training and other Implementation Services. Learn more here.

Protect against spam with Google’s reCAPTCHA and original CAPTCHA, tests that ensure your form respondents are real people and not bots.

Let users fill out a portion of a form then save a response to complete it at a later time by setting a username and password. See partial responses in your account and send reminders, manage usernames and passwords for saved forms, or complete forms yourself.

Clean up data before it’s submitted with input validation that allows you to require data to be in a specific format, such as an email address, a numeral, or a custom format that you create. You can also set a maximum amount of characters or words for a response.

Use multiple field types and form options:

Drop-down lists, long/short answer, Likert scales, etc.

Calculated fields

Conditional fields

Multiple pages

Hints

Response preview

Repeatable fields

Fit form styling to your preferences or organizational branding with options to add images, logos, and rich text. Speed up form building with your own templates or selections from our template library. Enterprise account holders have access to a dedicated template library.
Pick color schemes to style your forms and further customize forms with backgrounds, fonts and content spacing, among other options.

Produce Section 508-compliant forms with no extra work. FormAssembly forms on all plans can be accessed with assistive technology, allowing anyone to use your web forms.
See Compliance Statement and VPA Template.