Administrative Assistant – The Makulu Group

Makulu Group is an organization doing business mainly in the repairs and Maintenance of different Technologies that are widely used to improve people’s standards of living. It consists of three member companies currently which include; Makulu Technologies Limited, Makulu Institute of Mobile Technology, Makulu Agro-ventures. It is governed by a central management that runs, manages and develops the Group.

Key Duties and Responsibilities:

Carry out administrative and office activities as well as participating in the administrative functions in all the company projects.

Manage large amounts of inbound and outbound calls in a timely, humble and dignified manner

Follow communication “scripts” when handling different topics

The incumbent will identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to up sell products when they arise

Build and maintain sustainable relationships and engage customers by taking the extra mile

Keep records of all inquiries in our call center database so as to generate a concise report that will enable management perform relevant decisions.

Communicate information from authorities of Makulu Group straight to each relevant staff through phone call, email or any availed media.

Communicating to all Makulu Group staff internally and compiling information from internal communication.

Qualifications, Skills and Experience:

The applicant for the Administrative Assistant job opportunity must hold a Degree/Diploma in a Business related course

Work under minimal supervision

Good team player

Has a positive attitude and Creative

High degree of flexibility

Good communication and interpersonal skills

Good time keeping skills

Computer literacy i.e. proficient in using Microsoft Office

Good English language skills

Ability to work long hours

How to Apply:

All suitably qualified and interested candidates who meet the above requirements should send their applications, updated CVs and copies of academic and professional certificates addressed to: