SSA Selects Equifax to Strengthen Identity Verification

By Sally Ewalt

Equifax recently announced that it has completed integration with the Social Security Administration (SSA) to supply identity proofing and account, address and mobile device ID verification to help mange risk and mitigate fraud for the SSA’s my Social Security system, a personalized portal for customers to access some of SSA’s services such as the online statement. By implementing Equifax solutions to verify identity and help detect and mitigate fraud, the agency will enhance its defense-in-depth strategy for securing eServices.

“Equifax and the SSA have a long and successful history of ensuring the privacy and proper use of sensitive information,” said Sunjay Talele, General Manager of Identity and Fraud Solutions at Equifax. “This partnership will help protect the millions of online transactions the SSA manages annually.”

my Social Security allows secure access to online services offered by SSA for the public whether they receive benefits or not. The services offered online through my Social Security include

requesting a replacement Social Security card with certain requirements

obtaining an online social security statement

obtaining a benefit verification letter

administering accounts including changing address and phone, and starting or changing direct deposits

To create a my Social Security account, a person needs to supply basic information (such as name and address). Equifax’s identity proofing and fraud detection solutions are leveraged to verify the identity and authenticate the user. Authenticated users can then set up unique credentials to access their account and begin to securely administer services offered by the SSA.

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