Thursday, June 23, 2016

IT'STEENY TITANS! Based on Cartoon Network's hit show Teen Titans Go! and featuring an enormous cast of DC Comics heroes and villains, this new game is perhaps our biggest yet!

Teeny Titans parodies the "collectible gaming figures" craze and offers a new take on a Pokemon-style RPG with 70 digital figures to collect and battle, a robust mission system, and tournament ladders to compete in and climb!

51 comments:

My character is stuck at the Giant Mysterious Clam and can not move at all. I can battle the clam or talk to it, but I can't click anywhere on the beach path to start moving. Is there any know way to get out of this predicament?

Teeny Titans quickly became my grandson's go-to game but it crashed four days ago and we cannot get back to the game. It plays the cartoon and then goes right back to the iPhone home screen. Can you help or lend advice? Thanks. He really misses it.

I am very sorry your grandson has encountered this issue. Unfortuantely I am sad to report that this seems to be a known issue with the 1.0.1 version of the game: a small percentage of users encountered and issue that causes the game save data to become corrupted. Though this can no longer occur in the newest version of the game (1.0.3), sadly there is not a way to restore the corrupted data and if your grandson wishes to continue playing, he would unfortunately need to start over.

In order to continue playing, you would need to not only delete and reinstall the game (which would be at no cost), you would also need to ensure iCloud data is also deleted (because if you don't, it will just restore the corrupted save even after a reinstall). In order to do this, open your device settings on your phone or tablet, navigate to the iCloud option, then manage data and delete any entires for Teeny Titans or "ttgfigures".

Once again: truly sorry for this issue, as I understand how disappointing and frustrating it is. Please contact us directly at support@grumpyface.net if you have any questions or if we can assist further.

There's an issue with using the grumpy chip on my max power aquaman, increasing the power by 50% should increase the power from 20 to 30, yet it only shows 23, whereas the health has been halved to 15. Is this an issue with the description?

My daughters and I have been LOVING this game...such a great game. We have gotten so far as the mission to become the Mega Teeny Champion! Only problem is, when we go to the right of the tower, there is no plane/spaceship there to hop aboard. Any chance there will be a fix to this anytime soon? We have 68/70 characters and would love to complete the game! We love the Teen Titans!

Hi Holly! Thanks so much for the kind words, and I love that you and your daughters are enjoying the game together!

Hmm, so, when you go to the right of the Tower, does the camera pull out, but the ship just isnt there? Are you looking in the same spot from the beginning of this video?: https://www.youtube.com/watch?v=65m9DndqUeU

Also, have you tried multitask quitting the app and restarting it? Let me know any other details and I would be happy to help further and hope to help you get to the bottom of it!

Hi Chris! Thanks so much for your response. So, I definitely have Robin standing in the right spot as per the video...no luck. I've tried just tapping around where the ship should be and all I see is water animation and hear water drips. I tried quitting the app and reopening, still no ship. I also force closed the iPad and reopened the game and Robin is still standing there solo. If you need any more info, please ask...thanks again!

Thank you for the details! Thanks to your report, we have tracked down the issue. It seems to be something pretty flukey that can basically happen to a small percentage of users, and I am so sorry you and your daughters encountered it.

We have already applied a fix, however I'm afraid the next update will likely not be available for a few weeks. We will be updating our site and social media as soon as it becomes available.

Once again, I'm truly sorry as I know this is a bummer to be right at the end and not have it work!! Thanks again for all your help, however, and thank you for playing!

Has there been any development on this? I just had the exact same thing happen. My only mission left is to become the tenant champion and the championship cup is out on the water, but there is no plane to go into... I can't go any further!

While we've had a fix ready to go, unfortunately CN's QA resources have been tied up and we haven't been able to get a patch out. The fix will instead be included with the upcoming content update, which will be available by around next month.

I realize this has become a long wait and also that this is a particularly frustrating bug, so I'm very sorry about all of this. I hope you will have the time to come back and complete the game once this fix is released soon(ish).

While playing game my phone suddenly shut down. I rebooted the phone and restarted teeny titans right after....and all of my data has gone. My figs are gone. I swear I didn't touch reset button. Is there any solution to get my figs back? 70 figs are too many and too hard to collect again especially Kid Flash and Starflash... Anyway, this game is fantastic and so adorable. It was my little pleasure recently, thanks!

I am so sorry you have encountered this issue. Do you recall what you were doing in the game when your phone shut down? It sounds like the phone shutting down while the game was trying to save likely corrupted your game save data, unfortunately.

if you happen to have a phone backup, this would solve your problem. Otherwise, if you had played the game on any other devices, you could try deleting the icloud save on that device, and then starting up the game -- which would use an older local save that would be from before your data corruption.

Other than that, I do not know that there would be any other way to restore your data. Once again, very sorry for this big inconvenience. Please let us know if there is anything else we can do to help. Thank you,

I just purchased Teeny Titans - Teen Titans Go, less than an hour ago for my son - my first paid app ever. He's been doing chores for a week to deserve this. Having paid for the app, I go to find it, only to discover that it hasn't even been downloaded. Have searched every icon and download history, but to no avail. He will be disappointed when he wakes up in the morning, not to mention the loss of my money. Is there anything you can do? I would rather get the game than a refund of my money. Thanks in advance. Wazza.

This sounds like the app download may have just been interrupted before it could finish. The good news is: once you purchase any app, the purchase is forever tied to your account and you can redownload it as many times as you want to any device with that account. There is no way to get recharged more than once for the same app with Apple's App Store and iTunes. You can also see your app purchase history in iTunes on any computer

So, I would recommend just giving the download another try, and I hope your son enjoys the game! I hope that helps, and feel free to contact us at support@grumpyface.net if you have any other questions

Ahh...Requires root. That's unfortunate. To root my Nexus 6P now, would require me to unlock the bootloader, forcing a wipe, which would cause me to lose my game saves regardless. I tried adb backup, but I couldn't get it to work to grab only this particular apk and app data. Is a better backup option coming along? I've put a lot of hours in the game and feel attached to what I've put into it. Perhaps moving the saves to the /sdcard area, so we could backup manually and even use dropbox sync between devices outside of an official sync option? I absolutely love the game (it's my favorite mobile game ever), but I wish this save transfer method was thought out better for those that switch phones or need to do resets without root.

(about root) Not to mention, you can't use Android Pay, Pokemon Go, and likely the Mario Run game (whenever it comes out on Android) without using a systemless root method which seems much more difficult. Please sort out the save backup method. Put it on the sdcard folder or use Google Drive?

I agree that this current implementation is definitely not ideal, and I want to apologize for the inconvenience it has caused. The reason things ended up this was was a quick fix to an issue we were seeing where players were using cleaning apps that would wipe out the save data from the normal location.

In a future update we will try to take a look at putting a backup save in the old location, to remove the requirement of rooting. However, I'm afraid at this time there are several factors that will dictate when and if we can provide this update, and I cannot provide further details at this time. We'll be sure to update our social media with a notification if and when this new update is available.

Once again, very sorry for the inconvenience but thank you for your feedback. Best regards,

Thanks for the response and explanation Chris. The fact that you responded so quickly and are looking into it is fantastic. Great work on the game. I'm definitely a supporter of Grumpyface, in general, especially after this great interaction.

Thanks so much for the understanding and the support! It's very important to us to give the very best experience possible to our players and assist as much as we can when issues like this pop up. It's always tough for me that we don't always have the resources to act quickly on certain problems, though we're always working towards improving our capabilities every year, and also learning from our mistakes.

I am really a great fan of both this game and Grumpy Face Studios. I am an Android user and phone needs a reset now but I saw that Chris saying " Cloud saving function only works for IOS users." I can clearly see that people working at Grumpy Face Studios are very busy and I understand this. I can even help to make this app better. Will there be any update for this game? (I don't need an exact date.) As an android user it would be really nice to see that there is a "Google Play Games" cloud service for android users.

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My four year old deleted Buzzby from my seven year olds's game. He seems to think there is no way to get him back. Is there any way to get him back? Another battle perhaps? I clearly don't play this game as I don't really know what I'm talking about but I've got a very sad seven year old. He plays on an iPad if that helps. Thanks so much for any advice!

Thank you so much for the guide; when he looked at it, he realized he meant Blue Beetle. It looks like you get him when you achieve rank five which sounds ominous. Can this character be retrieved?Thanks again for your response!

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