PACCAR Parts set a new record with over 16 million global order lines shipped from its distribution centers. Through state-of-the-art supply chain systems and technology, PACCAR Parts delivered impressive levels of order fulfillment to DAF, Kenworth and Peterbilt dealers, and TRP Stores around the world in 2017.

“PACCAR Parts’ number one goal is customer uptime. The effectiveness of our supply chain contributes to our high levels of productivity and efficiency, and these qualities are what make us stand out as the leader in aftermarket parts distribution,” said David Danforth, PACCAR Parts general manager and PACCAR vice president.

“In addition to our record of shipping 16 million global order lines, we achieved outstanding order shipping accuracy of 99.98 percent and a worldwide same-day order fulfillment rate of over 98 percent. Our global distribution network is exceeding our customers’ expectations by providing quality parts and service that is unmatched in the industry,” said Danforth.

PACCAR Parts recently opened two new PDCs in Australia and Panama, further expanding their PDC network to 18 parts distribution centers worldwide. “Our two newest distribution centers in Brisbane and Panama City shipped out their first orders in December 2017,” said Tom Floyd, PACCAR Parts general operations manager, “By leveraging our close proximity to our customers in Australia and Latin America respectively, we expanded our operations to provide our customers with any part at any time.”

The growing worldwide network of distribution centers demonstrates PACCAR Parts’ commitment in providing superior levels of parts quality, availability, delivery and customer service to its customers and dealers. With the backing of its excellent supply chain performance, PACCAR Parts is ready to help customers 24/7, 365 days a year.

About PACCAR Parts:

PACCAR Parts drives uptime for fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP Stores around the world. PACCAR Parts also distributes TRP parts for all makes of trucks, trailers, buses and engines. Driven to exceed customers’ expectations regardless of the make, model or age of their truck, the company takes pride in providing quality brands that meet OEM specifications. For more information, visit PACCARParts.com.