Paulk is a specialist at the Apple Store on West 14th Street in
NYC, and according to Cook, "customers rave about Kim’s
service." Paulk has a medical condition that impairs her
vision and hearing, and her guide dog, Gemma, is referred to
as the "seeing iDog."

"When we think of diversity, we think of individuals like Kim,"
Cook said in the announcement. "She inspires
her coworkers and her customers as well."

We visited Paulk's Apple Store, but employees declined to comment
for this story. We're waiting to hear back from Apple, but if any
readers know Paulk and want to share any information, leave a
comment here or email us at rborison@businessinsider.com.