More and more people are learning online, independently and at
different times. However, in much of the knowledge transfer that occurs, the “learning”
is still passed from person to person through social learning. But in L&D it’s
not enough to simply bring people together, facilitate learning, and hope for
the best. You’ll want to know whether this social learning is effective and how
it impacts performance on the job.

In this case study session, you’ll take a closer look at a social
learning platform that a team at Anthem created to do this. Operating on the
theory that the more engaged a learner is in training, the better they’ll
perform on the job, the team developed a social learning platform that
evaluates this type of learning, which they compared to job performance. This
platform facilitates online learning, but—more importantly—it also measures
what each associate does, it creates a summary score, and that score is then
compared to on-the-job key performance indicators. You’ll discover how the team
created this platform, what they learned along the way, and what results they
saw.

In this session,
you will learn:

Which data points are most useful to
understand how learning is occurring online

How the learner engagement score is
created, and what goes into it

How powerful and effective SharePoint
can be to enable and scale social learning

How the actual Nintex Workflow
automation works, and how it allowed them to deploy hundreds of spaces for
thousands of associates to learn together online

Stephen Bruington

Learning Infrastructure Designer

Anthem

Stephen Bruington is a learning infrastructure designer for Anthem. He
has been engaged in the learning industry in various capacities for the
past decade. Over the last several years, Stephen has been
researching, exploring, developing, and testing social learning solutions
at scale. In addition to the work he does in corporate learning, he is
actively involved in the industry through various groups (e.g., on
LinkedIn), on Twitter chats, and in attending conferences.

Tony Schwieterman

Learning Infrastructure Specialist

Anthem

Tony Schwieterman is a learning infrastructure specialist for Anthem
BCBS. He has over 10 years of experience in training and
development, instructional design, and technical support for online
training and higher education programs. Tony has designed and taught
online courses for Saint Joseph’s College of Maine, Southern New
Hampshire University, and Kaplan University. In 2010, he obtained his
master of science degree in adult and higher education from the
University of Southern Maine.