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Services

Jewelry Repair Services

Neves Jewelers offers a variety of services that you would expect to receive from a fine jewelry store. Our top priority is your satisfaction. Our jeweler specializes in all areas of repair and can give you the time and personal service you are looking for.

He is dedicated to his job and will work to gain your trust and loyalty by performing up to your standards of excellence - a commitment shared by all our staff. Whether you want to remount an engagement ring, turn a ring into a pendant, refinish worn jewelry, or set your own stones into a new design, we can produce any item you desire. Our goal is to fulfill all of your needs and make an everlasting impression.

Jewelry making is a craft, and every piece has a special meaning to its owner. At Neves Jewelers, we keep that in mind, and promise to treat your treasures with as much care as we treat our own. After all, jewelry is something to be cherished and filled with memories for many years to come.

Ring Sizing & Re-sizing

Do you have an engagement ring, wedding band, or a dearly loved ring that doesn't fit anymore? Our expert jewelers can determine your proper ring size and professionally size your ring to fit you perfectly. We offer several options and sizing methods to ensure that you don't have to sacrifice comfort for beauty.

Jewelry Mounting & Prong Retipping

Proper maintenance and prong retipping can prevent you from losing your precious diamonds. We will inspect your jewelry mountings and prongs for any damage or defects that might jeopardize the stability of your diamonds and gemstones.

Precious Stone Replacement

Our professional jewelers can replace the stones in any setting - solitaires, three-stone rings, tensions settings, channel settings, bezel settings or pavé. We will also set loose gemstones in the mounting of your choice.

Jewelry Cleaning & Polishing

We will clean, polish and restore your jewelry to look like new. Our professional jewelers will make your jewelry shine and sparkle like the first time you wore it, or even better.

Pearl Restringing

With time and normal wear, the chords of pearl necklaces and pearl bracelets become brittle and susceptible to breakage. Our experts will be able to prolong the life of your pearls by restringing and inspecting the clasps.

Detailing & Cleaning

Neves Jewelers offers a complimentary cleaning service on jewelry items so that your jewelry looks as bright and exquisite as the day you bought it. We also invite you to get a repair-cost-estimate (for services such as inspecting, polishing, cleaning, and repairing) for your watches and fine jewelry items. Please ask a member of our staff for details.

Engraving

Gifts and personal treasures can grow to become even more special by engraving a meaningful message, name and date, or symbol on a piece of fine jewelry or cherished timepiece. We offer custom engraving and reproductions of corporate logos and hand signatures. Our expert jewelers and state-of-the-art engraving system enables us to precision-engrave your precious jewelry and gift items.

Diamond Exchange Program

If you choose to exchange your diamond or diamond studs at a later date, we are happy to assist! Neves Jewelers will give you the full amount of your original purchase towards the purchase of a new diamond or diamond jewelry from our inventory of greater value.

Watch Repair & Maintenance

Neves Jewelers offers complete watch repair services, including:

Watch overhauls

Watch cleanings

Regulating watch timekeeping

Bracelet problems

Watch refinishing

Watch battery replacements

Water resistance testing

Watch crystal replacement

Watch crown replacement

Other minor watch repairs

Please contact us to assist you with your watch service or repair needs.

Just like fine jewelry your precision timepieces also require very specific care and maintenance. They are delicate instruments that must be maintained to continue to perform properly and accurately to ensure you get the most from them. Neves Jewelers is also a major timepiece retailer and as such we employ some of the finest watchmakers in the area. You can depend on them as you depend on your timepiece to perform in an exemplary manner and exceed your expectations.

In order to preserve its appearance and optimal performance, your watch requires expert periodic maintenance. Just as in a car, every product that contains a mechanism requires a full service after a certain amount of time. We cannot give an exact recommendation for the frequency of maintenance because this depends on the model, the climate, and the way an owner uses the watch.

A fine watch will last for generations with routine maintenance, including lubrication and thorough cleaning. Watch manufacturers suggest that watches be cleaned, oiled & serviced every three to five years to ensure that the components are properly lubricated and that the mechanism is free from dust, dirt and moisture.

When a mechanical watch begins to function irregularly (gaining time, losing time or stopping) it is a sign that the timepiece needs maintenance and the attention of a professional horologist. Over time, the lubrication protecting the gears and wheels of a watch will begin to dry. In addition, Water resistant watches have seals and gaskets which will begin to dry and wear, allowing moisture to enter causing the movement to rust and the dial and hands to discolor.

When a Quartz watch stops, it is usually blamed on the battery. However, quartz watches also have wheels, gears, along with electronic components that may need to be replaced.

There are also many minor repairs that need to be done, such as crystal replacement, crown replacement, pins, dial changes and case or bracelet adjustments.

As a general rule, quartz and a mechanical or electro-mechanical watch should be given a full service approximately every 3-6 years.

This will ensure that:

The watch is correctly water-resistant

The movement is performing perfectly

Other services

Appraisals

Your jewelry is valuable to you - you love it, treasure it. But along with the emotional value, it does have a monetary value as well. But you may have inherited jewelry or watches or received them as gifts, so you don't know exactly what their current value is. If you want to insure your jewelry and watches, you need to know what they're worth (and not just to you).

In an appraisal, a certified gemologist or appraisal expert will inspect your jewelry, diamonds and gemstones. Bring documentation such as sales slips, diamond or gemstone grading reports and warranties if you have them. The appraisal will take into account:

FREE Layaway Program

Neves Jewelers FREE Layaway Program provides you with the convenience to pay over a 6-month period of time. Use the full layaway time period or only part of it.

What's even better? This FREE Layaway Program guarantees that the price of your item on layaway will remain the same for the entire duration of your layaway, even if the price of that item increases due to fluctuations in the precious metals and diamond markets.

The Neves Jewelers FREE Layaway Program is available on any item that we sell* - from engagement rings to PANDORA and from watches to Charles Krypell!

Other benefits of the FREE Layaway Program include:

Select Your Payment: You're in control with the number of payments and size of payments you want to pay on your layaway account each month.

Instant Approval: With no credit check and no approval process, you're instantly approved for our layaway program; no finance charges or additional fees will be added to the purchase price of your item(s) on layaway.

Unlimited Account: Have one item already on layaway and want to place another item on layaway? Not a problem! Each item you place on layaway will have its own minimum required payment and its own timeline.

When you place an item on layaway, a down payment based on a small percentage of the total is required. A jewelry consultant will calculate your required minimum monthly payment to retain your item on layaway.

A payment on your layaway account can be made at our store, by mail, or by phone with a credit card payment.

*If your layaway account goes unpaid for a period of time, we reserve the right to cancel the layaway and price guarantee and to place the item back into stock. For additional details regarding the FREE Layaway Program, please contact us today.

Custom Jewelry Designs & Makeovers

At Neves Jewelers we encourage you to be unique and design your own piece that reflects your personal style. Old jewelry that is more attractive as a paperweight than on your body should not be neglected. Bring us the jewelry you never wear, especially if it has sentimental value that makes it unsettling to trade or sell. Our Jewelry experts will make it possible to reuse your old jewelry and gemstones to create an entirely new design. We will create a beautiful new piece of custom jewelry that you will cherish forever by using a variety of techniques. From laser technology to traditional hand craftsmanship, we will create the unique jewelry design you desire.

Watch Customization Options

Since watches were invented, watch owners have been seeking ways to personalize their watches. Of course, the same applies to owners of luxury watches. Watch customization is a common and highly desired extravagance. In fact, just about anything can be customized-from the dial and bezel to the bracelet and even the case, the options are limitless!

Dial customization generally indicates diamonds are added to each hour marker. The old "stick" markers are removed, holes are drilled, and diamonds are carefully inserted onto the dial. If desired, the color of the dial can also be altered at this time to make your watch even more unique.The addition of a diamond bezel is another popular customization option. A row of clear cut diamonds is delicately placed side by side and eventually circle the entire bezel. The original bezel remains intact and is removed while the newly made bezel is installed in its place.Diamonds can also be added directly to the watchcase. The process includes drilling small holes, filling them with gold, and attaching the diamonds. The holes are made on the surface and are not drilled through the watchcase.

Regardless of customization option, let's make it personal. Your watch deserves to be truly yours!

*Customization options vary upon style and make of the watch. Stop in to learn more, we are always happy to help uncover the possibilities!