Front Desk Agent

Residence Inn Denver Downtown, a leader in the hospitality industry, is offering an exciting opportunity for a guest-focused, friendly, outgoing individual to greet and assist guests as our Front Desk Agent. The ideal candidate must multi-task effectively and must be able to work in a fast-paced environment.

The qualified, proactive candidate will be responsible for customer service, checking in/out guests, and responding to guests’ requests.

Training

At Island Hospitality, we emphasize training and constantly strive to foster a learning environment that provides clear career paths for all team members regardless of entry level into the Island organization. We provide training programs to new team members and ensure that our current team member training is an on-going and continuous process.

Benefits Package

Island Hospitality offers team members an industry competitive benefits package that help to ensure that your career can grow with Island Hospitality. We know the hospitality business is about people - including you! Our benefits include the following:

​

Ø Wellness : We offer health benefits

Ø Planning for Your Future: 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Ø Taking Time For You: Paid vacation and sick time as well as free room nights at our hotels

Ø Rewarding Hard Work: Incentive-based bonuses

Ø On-going Development : In-house training program

Ø Career Development: Throughout your career with Island Hospitality, we will ensure your success by

providing training and career growth opportunities

Requirements

Must have excellent communication, phone, and hospitality skills.

A flexible schedule is necessary for this position, including ability to work days, nights, weekends and holidays.

Equal Opportunity Employer

About Us

Island Hospitality is a well-established National Hotel Management Company with a reputation for its expertise in managing upscale extended stay, select service and full-service hotels across major brands such as Marriott, Hilton, Hyatt, Starwood, and IHG. We are one of the largest independent, third-party hotel management companies serving the industry with over 160 hotels throughout the United States and over 20 years’ experience in the industry. Our company is nationally recognized for its ability to successfully improve a property's bottom line through P&L controls and standards.

Working for Island Hospitality

We pride ourselves on instilling an entrepreneurial spirit in all our team members. Our geographically dispersed portfolio of properties provides us with an outstanding network and knowledge of the talent pool in our market segments. We believe in empowering team members through ongoing training, motivation, and support. Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. When you join our team, you become an integral part of a national hotel management company that is committed to diversity and excellence. Selecting top notch associates that live and breathe hospitality is our strength and what drives our company past our competition time and time again. We look for people that are seeking a career, not just a job. Our core purpose is to provide an environment for our people to flourish. We believe in working hard and having fun.

Work Permit:
Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: No

Description

Job Details

Residence Inn Denver Downtown, a leader in the hospitality industry, is offering an exciting opportunity for a guest-focused, friendly, outgoing individual to greet and assist guests as our Front Desk Agent. The ideal candidate must multi-task effectively and must be able to work in a fast-paced environment.

The qualified, proactive candidate will be responsible for customer service, checking in/out guests, and responding to guests’ requests.

Training

At Island Hospitality, we emphasize training and constantly strive to foster a learning environment that provides clear career paths for all team members regardless of entry level into the Island organization. We provide training programs to new team members and ensure that our current team member training is an on-going and continuous process.

Benefits Package

Island Hospitality offers team members an industry competitive benefits package that help to ensure that your career can grow with Island Hospitality. We know the hospitality business is about people - including you! Our benefits include the following:

​

Ø Wellness : We offer health benefits

Ø Planning for Your Future: 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Ø Taking Time For You: Paid vacation and sick time as well as free room nights at our hotels

Ø Rewarding Hard Work: Incentive-based bonuses

Ø On-going Development : In-house training program

Ø Career Development: Throughout your career with Island Hospitality, we will ensure your success by

providing training and career growth opportunities

Requirements

Must have excellent communication, phone, and hospitality skills.

A flexible schedule is necessary for this position, including ability to work days, nights, weekends and holidays.

Equal Opportunity Employer

About Us

Island Hospitality is a well-established National Hotel Management Company with a reputation for its expertise in managing upscale extended stay, select service and full-service hotels across major brands such as Marriott, Hilton, Hyatt, Starwood, and IHG. We are one of the largest independent, third-party hotel management companies serving the industry with over 160 hotels throughout the United States and over 20 years’ experience in the industry. Our company is nationally recognized for its ability to successfully improve a property's bottom line through P&L controls and standards.

Working for Island Hospitality

We pride ourselves on instilling an entrepreneurial spirit in all our team members. Our geographically dispersed portfolio of properties provides us with an outstanding network and knowledge of the talent pool in our market segments. We believe in empowering team members through ongoing training, motivation, and support. Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. When you join our team, you become an integral part of a national hotel management company that is committed to diversity and excellence. Selecting top notch associates that live and breathe hospitality is our strength and what drives our company past our competition time and time again. We look for people that are seeking a career, not just a job. Our core purpose is to provide an environment for our people to flourish. We believe in working hard and having fun.