SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United States

10-30 Business days

Canada, Europe

10-30 Business days

Australia, New Zealand

10-30 Business days

Central & South America

15-30 Business days

Asia

10-20 Business days

Africa

15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)

Your order did not arrive due to exceptional circumstances outside the control of whitelabel (i.e. not cleared by customs, delayed by a natural disaster).

Other exceptional circumstances outside the control of https://whitelabel.love

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Write a Review

The store needs to use more protective material when packaging such delicate items, especially on such long journeys to avoid any damage to the products due to shipping.

F***o

13 Feb 2019 16:22

Apparently looks good, no remote control But is something that I don't care because they never and worn…

J***O

13 Feb 2019 06:17

excelente

V***s

12 Feb 2019 12:22

The parcel was almost a month. it works, not slow down, sound settings only two high and low purity. sound standards. the Subaru sg5 frame had cut. recommend. later will add a review after months of work.

H***s

11 Feb 2019 07:05

Many thanks by the product foremost nicely superb quality and very full hope next purchases with you.

Customer

10 Feb 2019 22:09

Cassette player came in Yaroslavl for 16 days. Never connected, later write a review.

E***e

8 Feb 2019 03:41

Received in less than a month, looks great. Still have to see how it fits and works. But so far I’m very satisfied with the condition. Didn’t expect to be as fast as it was.

T***S

7 Feb 2019 07:24

Complementing The review later

S***v

5 Feb 2019 21:37

The best store and product quality

G***a

5 Feb 2019 06:31

Tested working, after installation will add a comment

S***a

4 Feb 2019 09:11

Vseё works!

I***i

2 Feb 2019 08:53

For me the great radio. Installed on the fret West 2018 years. The audio outputs весты all have. With radio had solder Klemko. Then made a pinout. To match with вестой. Cassette player out of value from the action Christmas 7500 rubles. Installed successfully. When full power music radio heated. But not critical. When mounted socket panel sawn native framing a framing radio. Left exactly and beautiful. The angle of градусу radio changed. The speakers are from Russian-made АК-74 on 16 cm.

A***v

1 Feb 2019 08:49

Radio is not bad. Worth the money

D***s

31 Jan 2019 10:16

fast shipping. item as described. all ok.

Customer

29 Jan 2019 02:45

Goods with Vladivostok within 3 weeks. Installed on Peugeot Boxer III

T***a

28 Jan 2019 23:01

Goods arrived intact, in Kuzbass arrived for 3 weeks, of them 2 weeks was a transit city of Vladivostok, delivered to the door. Seller sociable. As delivered, complementing the .