My Gigaware 2.0MP 8.0MP Interpolated PC Camera with Auto Focus web camera is connected to my computer but it wont let me take pictures or video chat . it says that i don't have it on when i do i need help!!!

6 Suggested Answers

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Copy this site and paste it in your web browser address bar and hit your enter key.

http://www.radioshack.com/uc/index.jsp?help=yes&page=software

It has the Description and Model number.

Then download the driver for your camera and install it as below.Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.Then to use it on the Web, do this. Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.Then to use it on the Web, do this. Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

set it up as follows:Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card. Then click on the Video Settings. The camera, if Installed Properly, it will come up and show a video picture. Then, on the bottom of the page click save. The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:Go to Messenger at the top left and click on it. Next go down to Preferences and click on it. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card. Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X. Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar". Next go to the Menu Bar on right side, click on " "Action." Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions. NOTE: Your audio and video should work. Enjoy.When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit. Then click on Settings Enhanced IM. Next click on Enhanced IM. Then click on Audio Video. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer. The Audi Video drop downs areMicrophoneSpeakerCameraThe audio and camera should function now.Additional information to use with VIM settings.Adjust Your Audio and Video Settings:In order to adjust your audio and video settings, please follow the steps given below:1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currentlyParticipating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IMConversation before running setup. Would you like to disconnect now? Click the Yes button.2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are workingProperly. Follow the on-screen prompts.Notes:The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts. images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the Picture-in-picture (PIP) display. After making the settings your ready for a chat and video talk with your Family and Friends.Hope this helps. Bud

set it up as follows:Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card. Then click on the Video Settings. The camera, if Installed Properly, it will come up and show a video picture. Then, on the bottom of the page click save. The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:Go to Messenger at the top left and click on it. Next go down to Preferences and click on it. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card. Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X. Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar". Next go to the Menu Bar on right side, click on " "Action." Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions. NOTE: Your audio and video should work. Enjoy.When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit. Then click on Settings Enhanced IM. Next click on Enhanced IM. Then click on Audio Video. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer. The Audi Video drop downs areMicrophoneSpeakerCameraThe audio and camera should function now.Additional information to use with VIM settings.Adjust Your Audio and Video Settings:In order to adjust your audio and video settings, please follow the steps given below:1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currentlyParticipating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IMConversation before running setup. Would you like to disconnect now? Click the Yes button.2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are workingProperly. Follow the on-screen prompts.Notes:The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts. images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the Picture-in-picture (PIP) display. After making the settings your ready for a chat and video talk with your Family and Friends.Hope this helps. Bud

Copy this site and paste it in your web browser address bar and hit your enter key.

http://www.radioshack.com/uc/index.jsp?help=yes&page=software

It has the Description and Model number.

Then download the driver for your camera and install it as below.Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.Then to use it on the Web, do this. Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.Then to use it on the Web, do this. Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )set it up as follows:Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card. Then click on the Video Settings. The camera, if Installed Properly, it will come up and show a video picture. Then, on the bottom of the page click save. The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )set it up as follows:Go to Messenger at the top left and click on it. Next go down to Preferences and click on it. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card. Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=enAfter you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X. Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar". Next go to the Menu Bar on right side, click on " "Action." Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions. NOTE: Your audio and video should work. Enjoy.When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:http://dashboard.aim.com/aim On the VIM sign-in window, click on Edit. Then click on Settings Enhanced IM. Next click on Enhanced IM. Then click on Audio Video. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer. The Audi Video drop downs areMicrophoneSpeakerCameraThe audio and camera should function now.Additional information to use with VIM settings.Adjust Your Audio and Video Settings:In order to adjust your audio and video settings, please follow the steps given below:1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currentlyParticipating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IMconversation before running setup. Would you like to disconnect now? Click the Yes button.2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are workingProperly. Follow the on-screen prompts.Notes:The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts. images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the Picture-in-picture (PIP) display. After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

There is a focus ring around the lens of the WEB cam turn this ring until your image becomes clear, just like a camera focus knob.
Click on the WEB cam software, you will be able to go into an options or configuration, click on video setting, you should see an image of yourself, adjust the focus until the image is clear.

Normal
0
Try
disconnecting the Camera from the USB port and reinstall the CD or
Downloaded software program. When the program asks you to connect
the camera to the USB port, do so and it should work.
Then
to use it on the Web do this.Web Camera’s have to be
setup on the program they are to be used with. Just installing the camera
on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for
the Audio and Video to function properly.A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/
) set it up as follows:

Go to Tools,
then Options, and click on Audio Settings and set the Microphone
and Speakers to the computer Audio Card.

Then
click on the Video Settings.

The
camera if Installed Properly will come up and show a video picture.

Then,
on the bottom of the page click on Save.

The camera and audio should function properly. Your
friends and Family will now be able to see and her to you.B. Yahoo Setup:
After downloading and installing Yahoo Messenger
(http://www.soft32.com/download_30.html
) set it up as follows:

Go to
Messenger at the top left and click on it.

Next
go down to Preferences and click on it.

Next
Calling and Devices on the right and set the Microphone and Speakers to
the computer Audio Card.

Next
go to the Test Audio section and (in blue writing) click on
“Open the call setup assistant” and follow the instructions on the left
window.

C. Windows Live Messenger:

After
you start Windows Live Messenger, expand the view by clicking on the square
on top left next to the red X.

Then
on the Windows Live messenger window on the right side, click on “ “Show
Menus.” And then click on “Show the Menu Bar”.

Next
go to the Menu Bar on right side, click on “ “Action.”

Go to
“TOOLS” and click “Audio and Video Setting” and follow the
instructions.

NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so
you can chat and see family or friends you are connected to.
Hope this helps. Bud

Normal
0
Did you install the software with the camera connected to
the computer? Disconnect the camera from the USB port and reinstall the
software. When the program asks you to connect the camera, do so, and it
should work. Hope this is of some help.Bud

Below is info for setting up Audio & Video to chat
on line after you install , either Skype or a messenger program.