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sage5

Posted 07 April 2008 - 02:16 AM

Open the program and click on the Rootkit tab.Make sure all the boxes on the right of the screen are checked, EXCEPT for ‘Show All’.Click on Scan.When the scan has run click Copy and paste the results (if any) into this thread.

Event Record #/Type6610 / ErrorEvent Submitted/Written: 04/09/2008 10:42:24 PMEvent ID/Source: 1002 / Application HangEvent Description:The program wmplayer.exe version 11.0.6000.6344 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.Process ID: 24a0Start Time: 01c89abad88d50d0Termination Time: 1141

Event Record #/Type27984 / WarningEvent Submitted/Written: 04/11/2008 08:02:22 AMEvent ID/Source: 4 / Client Side Rendering SpoolerEvent Description:The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.

Event Record #/Type27983 / WarningEvent Submitted/Written: 04/11/2008 08:02:22 AMEvent ID/Source: 4 / Client Side Rendering SpoolerEvent Description:The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.

Event Record #/Type27953 / WarningEvent Submitted/Written: 04/11/2008 01:55:10 AMEvent ID/Source: 4 / Client Side Rendering SpoolerEvent Description:The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.

Event Record #/Type27952 / WarningEvent Submitted/Written: 04/11/2008 01:55:10 AMEvent ID/Source: 4 / Client Side Rendering SpoolerEvent Description:The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.

Event Record #/Type27948 / WarningEvent Submitted/Written: 04/11/2008 01:54:01 AMEvent ID/Source: 4 / Client Side Rendering SpoolerEvent Description:The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.

-- End of Deckard's System Scanner: finished at 2008-04-11 21:32:31 ------------

Double click FixServices.bat. A window will open and close. This is normal.

Please tell me if you get an error message while running this file.

Reboot into Safe Mode:

Restart your Computer

As soon as it starts to boot up, tap your F8 key repeatedly.

This should bring up the Windows Advanced Options Menu.

Use your arrow keys to select Safe Mode and click the Enter key.

Remove folders & files:

Please go to Start > Control Panel > Add/Remove Programs and remove the following, (if present):CiD HelpPlease take note of any other programs that you don't recognise in that list, and include them in your next response