I can not login to my Facebook account. The help center tells me to go to Code Generat...

GetHuman-momnkids's customer service issue with Facebook from August 2018

Help with my Facebook issue

The issue in GetHuman-momnkids's own words

I can not login to my Facebook account. The help center tells me to go to Code Generator to get a code to log in with. I can't get past this message to even go to Code Generator.**"You’ve asked us to require a *-digit login code when anyone tries to access your account from a new device or browser.*Enter the *-digit code from your Code Generator or *rd party app below."**There is no *rd party app below. Is this a trick or has someone hacked into my account and created a code. I don't recall requiring a * digit code to get in to my account. HELP!!! I am very frustrated.

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