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LG Front Load Washer Optimal Setup Tips

There are a few details you should always keep in mind when installing your new washer—like location, if you want or don't want a pedestal, how to minimize noise, and how to connect the water supply. Next, you will find a few tips to help ensure the perfect setup.

Connecting the Water and Drain Lines

Get step-by-step instructions on how to connect a water line to your washer. Doing it the right way can
increase the life of your washer.

Step 1.

Before you start, know that it's vital that
you use new hoses when installing the
washer. If there is an old hose you were
hoping to reuse, don't. Please use the
inlet hoses provided by LG. If your washer did not come with an inlet hose, please purchase LG certified inlet hoses for optimal performance. Hoses are available from an LG Authorized Parts Distributor.

Step 2.

It's time to insert a rubber seal into the threaded fittings on each hose. Insert one seal into the end of the hose that will connect to the water inlet on the washer and the other seal in the end that connects to the home's water tap.

Step 3.

The hot water line goes in the red hot water
inlet on the back of the washer. Now attach
the cold water line to the blue cold water
inlet, also on the back of the washer. Make
sure you're not cross-threading the hose
fittings, then tighten them securely without
over-tightening.

STEP 7.

Standpipe or Landry Tub: Start by clipping the end
of the hose into the elbow bracket. Now insert the end
of the drain hose into a standpipe, or hang it over the
side of the laundry tub and use a tie strap to secure
it in place. Check the total height of the hose and make
sure it doesn't exceed 96 inches (2.45 meters) from the
bottom of the washer.

Floor Drain: Simply insert the end of the drain hose into the
floor drain. Secure the hose in place to prevent it from moving.

Leveling your Washer

The drum of your new washer can spin at surprisingly high speed—up to 1,400 RPMs. And although it boasts the TrueBalance™ anti-vibration system, you'll need to make sure your washer is level. It will further help to reduce noise and vibration. Here's how:

Step 1.

First, take special care not to pinch, strain, or crush the water and drain lines while moving the washer.

Step 4.

Step 5.

Gently rock the washer from corner to corner to see if it's really level. If you're installing the washer with the optional pedestal, use the feet on the pedestal,
and keep the washer's leveling feet fully
retracted and locked into position with
the locknuts.

Step 6.

Step 7.

Getting it exactly level can be tricky, so run the washer with a test load just to make sure. Place around six pounds of laundry in the washer, press POWER, select RINSE & SPIN and press START/PAUSE. When it starts running, check to see if it rocks or vibrates during the spin cycle. If it does, repeat the procedure starting from step 4.

Step 8.

Some floor surfaces are too slippery to keep your washer from moving on the floor during unbalanced loads. If this is the case in your laundry room, we suggest you to install non-skin pads to prevent the washer from moving.

Smart Diagnosis™

If you experience any problems setting up your new LG front load washer, this feature will help allow you to diagnose the problem quickly.

If you do have any problems, or you can't figure out what to do when you get an error code, just use Smart Diagnosis™.

You can either use the free Smart Diagnosis™ App, which helps allow you to diagnose the problem without needing to make a phone call, or you can contact us and use Smart Diagnosis™ over the phone. Our LG Direct Service Technicians at the LG Repair Center will ask you to press a few buttons, and your washer will answer by making a few sounds that will most likely allow us to give you a diagnosis right then and there.

Washing Machine Guide
Designed with advanced features and functions, LG washing machines make it easy to keep your clothes looking their best. Whether you're preparing to install your washing machine, want to learn about your washer's specialty cycles, or are searching for information on your control panel, our Washing Machine Guide offers the information you need.

Of course, we don't anticipate that you'll have any problems with your LG washing machine, but if you do, and it's under warranty, we can help you submit a claim online, and locate LG-authorized repair and installation professionals in your area. And for those who are do-it-yourselfers, we can even help you find the parts and accessories you need to perform your own washing machine maintenance.