Uploading image on Fetch (16 posts)

Gail Member

Hi,

I have added an image to my website, and when I check it in Google Chrome or Safari, I can view the image without a problem. However, I need to upload my updated files to Fetch to connect to my university's SFTP server, and when I 'put' the file into Fetch and then click 'web view', the image does not appear. Instead, there is a box around where the image should be, and an empty image icon in the middle. How can I fix this?

Gail Member

Hi Jim,

Thank you for your reply. The image is not appearing in any web browsers either, when I do it after updating Fetch. If I do it directly through the file in my folder on my computer, it seems to work when I use the "open with" function. This is the URL: http://www.pages.drexel.edu/~gd329/

Jim Matthews Administrator

If you can see the page (without the images) I would recommend going there in Safari. Then choose Activity from Safari's Window menu. It should show you which parts of the page (e.g. image files) failed to load. Is that helpful?

Gail Member

Hi Jim,

When I looked at the Activity, it says that my image is not found. I looked in the Fetch folder, and there is no little thumbnail icon next to my image, like I have in my regular folder on my desktop. I deleted that image, and uploaded the image again, but I'm getting the same blank icon next to the image in my folder on Fetch. Is it a problem with the image format, maybe? It's a jpg? Does Fetch prefer certain formats?

Jim Matthews Administrator

Gail Member

the HTML file and the Images folder are in the same folder already, unfortunately. I had hoped that might be the problem, but I don't think it is. Does Fetch have a preferred image format? I think I'm going to reformat and resize the image, and the upload it again to see if that changes anything.

Gail Member

Hi Jim,

I uploaded my picture again, and when I moved the Images folder and my index.html outside of my general website folder, everything rendered perfectly. When the Images folder and the index.html are inside the website folder, I get a Forbidden message (when the index.html is inside the folder) or the image does not render (when the Images folder is inside the website folder). I'm thrilled that it's working now, but any idea how to get everything inside the folder?

Jim Matthews Administrator

Congratulations on figuring that out!

The easiest way to move things around is to open two connections in Fetch (choose New Connection from the File menu to open the second one), navigate the two windows to different folders, and drag between them.