Delivery services of some products (such as home appliances* and large screen TVs**) is undertaken directly by our vendors. In this case the delivery can take up to 14 days.
Installation of these items are included along with delivery.***

Delivery charges may apply.

*Installation is included with delivery
**Installation for select TV brands included and valid only for TVs measuring 49" and more
Delivery service of Large Appliances (Washers, Dryers, Refrigerators, Cookers, Dishwashers, Air Conditioners) & large TVs to remote locations or locations outside Dubai and Abu Dhabi will incur an extra charge. Please check with us before ordering. Otherwise, delivery and/or installation is only included within city limits.
***Installation is valid only in certain areas.

1. There are no deliveries on Fridays or UAE public holidays.
2. All orders will be delivered between 9am to 7pm unless a nominated day and time is selected.
3. Delivery times applicable only if product is in stock, For out of stock items, delivery may take up to 10 days.
4. There are restrictions on certain areas for Next Day and Same Day services. For more details, contact our Customer Service Centre via the contact us page, or call us on 800 PLUG INS (800 7584 467) between 10am and 7pm, Saturday to Thursday (excluding Fridays and public holidays).
5. Delivery during sale and promotions can take up to 5 - 7 working days.