Help

I need help I can not log into the Slate 7 notebook. I have called and was tranferred to atleast 7 people. I need help. It is telling me to many trys to log in. I would like to change my password. My email address is [Edited for Personal Information]

Re: Help

Try to factory reset of the tablet. You need to download recovery image from HP support website, like update.zip file. Save file to sd card and folow instruction. You can find recovery instruction on same HP support page for your tablet model.

All your data will be erased, but if you are using google account for backup, most of you applications and data can be restored.

Re: Help

Try to factory reset of the tablet. You need to download recovery image from HP support website, like update.zip file. Save file to sd card and folow instruction. You can find recovery instruction on same HP support page for your tablet model.

All your data will be erased, but if you are using google account for backup, most of you applications and data can be restored.

The recovery image is NOT NEEDED when performing a Factory Reset! The update.zip file is for replacing a corrupt OS on the device.

Please view this Support Page that contains a video and instructions for a Factory Reset of the Slate 7 2800. If 122855 is using another version of the Slate 7, then navigate to the correct page for your device.

WyreNut

-------------------------------------------------I am a Volunteer here, not employed by HP.