A complication comes from how many parts are broken and need to be replaced. At a certain point the cost of repairs may exceed the price of buying a new computer, in which the computer would be "totalled," and not repairable.

We want you, as our customer, to get the most out of your money. Just give us a call for our professional recommendation on what to do in your situation. If your computer is deemed totalled, we offer 100% brand new Espo designed custom computers that fit any budget or need. Also, as an alternative, we allow you to build your own custom pc.

DO YOU FIX VIRUSES?

Yes, we can repair your computer from viruses and other forms for spyware. However, it is important to know there are different severity levels when it comes to dealing with viruses. While some viruses are simple fixes, others can effect the important windows files (known as the registry) and can cause many major issues with your system that are complicated and time consuming to repair one-by-one. Since the time it takes to repair these nasty viruses can get quite expensive, we always recommend our reformat service, which is a guaranteed quick fix to this problem.

WHAT IS THE DIFFERENCE BETWEEN A REFORMAT AND A SOFTWARE OPTIMIZATION?

Our software optimization package consists of removing viruses, spyware, other malware, and any programs that are slowing down your computer. From there we will install the necessary programs that optimize your PC for speed. It is essentially a complete fix and massive speed boost All-In-One for one flat fee.

A reformat is essentially a complete deletion of the contents of the hard drive and starting from scratch. We will of course back up any files you wish to save before-hand. When complete, you will have a fresh installation of the Windows version of your choice with our software optimization package included so you are ready to go from the second you get your computer from us.

If you want to improve the hardware of you computer and you do not want to buy a whole new one, then we can recommend small upgrades to give you that little extra boost. Just give us a call and tell us where you want to see performance increases and we can help you determine what is best for you. Also visit our Upgrades page for more details on what is available and pricing. ​

CAN YOU UPGRADE/FIX MY LAPTOP HARDWARE?

Is your laptop outdated? Does it need a boost? We can upgrade the hard drive, ram, screen, and in some cases the CD/DVD drive on your laptop. Just give us a call or fill out the form on our Upgrades page and tell us where you want to see performance increases and we can help you determine what is best for you.*Note* We cannot provide the replacement parts for a CPU or Motherboard replacement in laptops. We will be happy to replace them for you for a flat fee of $100 if you can provide the replacement part.

The average turn around time for a custom computer is 5 -8 business days from the payment date. We are contingent on shipping times for the components. If you would like your computer to be guaranteed in 3 days you always have the choice of adding an extra $100 for guaranteed 1-Day Shipping. We will also constantly keep you updated on the status of your order.

WHAT MAKES YOUR CUSTOM COMPUTERS SO SPECIAL? HOW ARE THEY BETTER THAN A COMPUTER FROM BEST BUY/FRY'S?

There are a number of reasons why we are always the right choice when it comes to purchasing a new desktop computer.

1. You're in control!Buying a computer from the EspoConsultants will result in a completely custom, one-of-a-kind desktop catered to you specifically with your every need in mind. You even have the ability to personally design your own Custom PC.

2. Your wallet will thank you!You will save money and get much more bang for your buck. Our computers fit any budget and are designed to be far superior to anything you will find at a similar price point elsewhere.

3. Future proof!Every computer we build will be equipped with the latest technology. This means it will be 100% upgradable for the future if you ever want to add a little boost. Most retail brands will substitute old technology in areas to save money, making them useless in 2-3 years. Our computers will allow you to stay up to date for much longer.

4. Optimized Software!All of our new computers come with our software optimization package. Only the best programs that are optimized for speed will be present on your machine. That means none of the bloat-ware or ad software that retail computers force down your throat. ​

WHAT KIND OF SUPPORT DO YOU OFFER FOR YOUR CUSTOM COMPUTERS?

We offer full support and stand by the quality of all of our systems. If you encounter a problem, we offer several solutions:

1. We can attempt to assist you via phone. Most issues can be solved in this way within 15 minutes.

2. If we cannot solve the issue over the phone, as a precaution, we install the program Team Viewer on all our computers. Team Viewer is a program that allows us to control your computer via the internet. You will be able to watch us fix the problem while we explain what we are doing over the phone.

3. If for any reason you need our help physically, we do offer house calls at $40/hour (1 hour minimum). If you purchased a custom computer from us, we offer 1 free 1 hour house call within the first month of purchase.

We have collectively built over 25 different websites in the past year. If you would like to see a few samples, please visit our sample designs page. ​

HOW CAN I EDIT MY SITE?

We provide a great tutorial on getting started with how to edit, manage, and maintain your website. If you need additional information on how to further edit your website, we offer amazing support in which you can rely on. ​

DO YOU SUPPORT MOBILE COMPATIBILITY ON ALL DEVICES?

Yes! All the websites we build have the mobile friendly option. You can choose to opt out of this feature if desired. There is no added cost to have your site optimized for all your mobile devices.

HOW LONG DOES IT TAKE FOR MY WEBSITE TO BE COMPLETED?

All websites will take (on average) 2-7 days to complete depending on the scope of your project. Once completed on our end, you will be able to upload all your information (text, images, colors, ect) just the way you want to display it on your website. All websites are mobile friendly so you can be sure that your audience will be able to view your web presence on the move. We also provide basic SEO so you can be found on Google for your key words. ​

Recommendations

SHOULD I BUY A LAPTOP OR DESKTOP?

It all depends on your usage needs. A desktop will give you much more power for less cost but has little to no portability. A laptop gives you the mobility but will be much more expensive for much less power.