SHRM Service Surveys Job Satisfaction, Engagement

An online survey that explores nearly three dozen aspects of job satisfaction and employee engagement is the latest service from the Society for Human Resource Management (SHRM).

Clients pay a fee for SHRM’s Research Department to administer its online survey, SHRM’s People InSight. There are 34 engagement questions divided into engagement opinions, engagement behaviors and conditions of engagement; the 35 job satisfaction questions are divided into career development, relationship with management, compensation and benefits, and work environment.

SHRM then analyzes and benchmarks client results against its database, which includes survey responses from 5,000 U.S. employees in 22 major industries and more than 100 sub-industries.

Client results are analyzed by overall employee population and individual department or business unit. In addition, results are benchmarked against industry, staff size and other factors, according to SHRM’s Research Department. Clients receive an electronic report within 10 days of the close of the survey.

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