Specialist, Field Service Technician: Great Lakes Service Division in Chicago, Illinois at Hach

Job Snapshot

Job Description

Job ID: HAC006029

About Us

Hach is a world leader in the manufacture and distribution of analytical instruments, test kits and reagents for testing the quality of water, aqueous solutions and air. Our products are designed specifically for quality, accuracy, and simplicity. Strengthened by our sister companies in the environmental industry worldwide, our goal for the future is to continue to provide customers with reliable instrumentation, accurately prepared reagents, proven methods, simplified procedures and outstanding technical support. We offer an environment that is team-centered, customer-driven, quality-focused, and growth-oriented. Working at Hach will provide you the opportunity for robust career development.

Danaher`s Water Quality Business is a global leader in water quality analysis and treatment, providing instrumentation and disinfection systems to help analyze and manage the quality of ultra-pure water, portable water, wastewater, groundwater and ocean water in residential, commercial, industrial, and natural resource applications. Our water quality business provides products under a variety of brands, including HACH, ChemTreat, and Trojan Technologies.

Description

POSITION SUMMARY

Under general direction, the primary role of this position is to perform advanced customer support activities for process and laboratory instrumentation. Additionally, this position actively promotes the growth of the territory through contract sales and the provision of sales leads. Finally, this position provides critical support for resolving issues on more complex, lower volume instruments and/or more challenging customer applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Utilize established company guidelines and standard work to perform onsite start-up, preventive maintenance, advanced repair, and calibration/verification of instrumentation.

Serve as the designated Field Service technical expert in assigned instrumentation and application, including consultation and onsite repair.

Ability to travel overnight frequently, often times with minimal advance notice.

Driver’s License and driving record that is acceptable to Hach.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to reach with hands and arms. The employee is constantly required to sit, including for purposes of driving. The employee may occasionally squat, turn/twist, or reach. The employee is constantly using hands to: finger, handle, feel or operate objects, and use computer keyboards. The employee is occasionally required to walk, stand, climb, balance, climb/descend stairs, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell.

The employee may occasionally lift, carry, push or pull up to 70 pounds.

The work environment for this position is primarily field service with occasional office activities.

The field service activity will take this individual into customers’ locations and moderate physical activity (e.g. lifting/carrying of materials) occurs. Customer site environments may include but will not be limited to municipal drinking and wastewater treatment, power production, beverage, chemical and petrochemical refining, food production, light and heavy industrial, pharmaceutical, medical, semiconductor, and general manufacturing.

Frequent overnight travel monitored by GPS.

Random Drug/ Other testing which may be required to meet customer site access requirements.

The duties, physical demands, and work environment listed in job descriptions are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

PRE-EMPLOYMENT TESTING

Hiring into this position is contingent upon the successful completion of a pre-employment drug screen, background check, physical and physical capacity testing, and possible credit history review.

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.