Bankwest

Determined to build trust and team spirit

The extent of the Group's transformation over the last four years is testimony to the drive, energy and engagement of our people.

Determined to improve our competitive position in business banking

At a time when other banks have experienced declining loan balances, we have been growing ours and gaining market share.

Determined to offer the best customer service

In Retail Banking, the Group is now ranked second amongst major banks, and has closed the gap to the number one rated peer considerably over the past four years.

Determined to grow profitability

The Profitable Growth priority was introduced to ensure that the Group remains focussed on identifying opportunities to continue growth and value creation.

Determined to continue our operational and technology excellence

Our systems are significantly more customer friendly, have much greater functionality and are materially more reliable than they were four years ago.

Determined to offer the best customer service

In Retail Banking, the Group is now ranked second amongst major banks, and has closed the gap to the number one rated peer considerably over the past four years.

Determined to grow profitability

The Profitable Growth priority was introduced to ensure that the Group remains focussed on identifying opportunities to continue growth and value creation.

Determined to continue our operational and technology excellence

Our systems are significantly more customer friendly, have much greater functionality and are materially more reliable than they were four years ago.

Determined to build trust and team spirit

The extent of the Group's transformation over the last four years is testimony to the drive, energy and engagement of our people.

Determined to improve our competitive position in business banking

At a time when other banks have experienced declining loan balances, we have been growing ours and gaining market share.

Determined to continue our operational and technology excellence

Our systems are significantly more customer friendly, have much greater functionality and are materially more reliable than they were four years ago.

Determined to build trust and team spirit

The extent of the Group's transformation over the last four years is testimony to the drive, energy and engagement of our people.

Determined to improve our competitive position in business banking

At a time when other banks have experienced declining loan balances, we have been growing ours and gaining market share.

Determined to offer the best customer service

In Retail Banking, the Group is now ranked second amongst major banks, and has closed the gap to the number one rated peer considerably over the past four years.

Determined to grow profitability

The Profitable Growth priority was introduced to ensure that the Group remains focussed on identifying opportunities to continue growth and value creation.

Sustainability

The long-term sustainability of the Group is essential for creating enduring value for shareholders and the Australian community as a whole. 2010 saw significant achievements across the Group's five sustainability foundations: customers, people, governance, community and environment.