Helix Universal Server Pro

30 Day Free Trial Available - Media streaming is more powerful than ever with Helix Universal Server Pro. Built on 15 years of continual feature enhancements, Helix Universal Server Pro supports the latest standards and provides a host of robust features including support for Content Security, MPEG-DASH, HLS, and Flash. From iPhones, tablets and PCs to STBs and Smart TVs, Helix Universal Server streams live and on-demand media content with professional-scale reliability, performance and support. With Helix Universal Server Pro you can now truly own your content with digital rights management (DRM), which allows you...Read more

Product Description

Media streaming is more powerful than ever with Helix Universal Server Pro. Built on 15 years of continual feature enhancements, Helix Universal Server Pro supports the latest standards and provides a host of robust features including support for Content Security, MPEG-DASH, HLS, and Flash. From iPhones, tablets and PCs to STBs and Smart TVs, Helix Universal Server streams live and on-demand media content with professional-scale reliability, performance and support. With Helix Universal Server Pro you can now truly own your content with digital rights management (DRM), which allows you to protect access to streaming content and encrypt content delivery.

Product Details

Version:15.2

Available on AWS Marketplace Since:07/12/2013

Annual Subscription Details

Annual software subscription requires one time up front payment with no ongoing charges, and covers all software fees for the selected instance type. Hourly AWS infrastructure usage fees still apply.Learn more about annual subscriptions

Once your Helix instance is running you may access the Helix Administration and Sample pages with the following URL:https://<instance-ip>:25001/admin/index.htmlu: helixadminp: <instance-ID>

Please also reference the Helix Universal Server Getting started guide located here:http://www.realnetworks.com/helix/streaming-media-guides/ http://www.realnetworks.com/helix/streaming-media-manuals/OR the Helix Administration Help section available after logging into the Helix Administrator.

Support Details

Helix Universal Server Pro

Currently support for Helix Universal Server Pro is offered through the Helix Forum.

AWS Infrastructure

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.Learn more

Refund Policy

We currently do not support refunds through the AWS Marketplace. However, you can discontinue your use of the Helix Universal Server Pro at anytime.

Annual Subscriptions:

Annual subscription cancellations or downgrades are not supported. If you need help with or want to upgrade your subscriptions, please click here

End User License Agreement

Pricing Details

For Region

Free Trial

Try one instance of this product for 30 days. There will be no hourly software charges for that instance, but AWS infrastructure charges still apply. Free Trials will automatically convert to a paid hourly subscription upon expiration. Note that Free Trials are only applicable for hourly subscriptions, but you can opt to purchase an annual subscription at any time.

For lower prices you can utilize:

Recent Product Reviews

Needs Work

I set out to put together a service I can spin up on demand, to distribute live streams from events, such as corporate meetings/presentations, public events etc. The web based configuration looks good on the surface, but after battling with configuration for an hour, I noticed that the workflow was not intuitive. Menus didn't seem to make sense. After trial and error, I was able to get Adobe flash media live encoder to stream to the server, but because of the inane design, there is no way to preview the video or generate a working URI from the interface to receive video from the server. Instead, you are expected to create a URI in your head or programmatically, guessing what virtual directory names to insert to match the protocol you wish to use (rtmp, rtsp, HLS etc) , no mention if order of operators is important. I wasted plenty of time, read all of the documentation and all relevant forum posts, and got NO RESULT, NOT A SINGLE FRAME OF VIDEO SERVED. Because of the limited number of people using this software and the specialised skill set of people in the industry, there is very little knowledge about the use of this software published to the web, which makes vendor documentation vital. It seems that making the software easy to use is not important to the vendor. I really wanted this software to work. Amazon held up their end, the AMI required minimal time to deploy.

I highly recommend that people try this software out, the barrier for entry is low. Much cheaper to test out than the competition. Just prepare yourself for disappointment. I am bitter about my experience.

05/12/2014

Helix Universal Server Pro AMI not functioning

I can get Helix going quickly but can not configure it. The AMI is not working properly. When I try...

Helix Universal Server Pro AMI not functioning

I can get Helix going quickly but can not configure it. The AMI is not working properly. When I try to create a mount point it indicates successful but when the server reboots my new mount point isn't there. I haven't done any further configuration. I am looking at Wowza.

08/28/2013

Streaming right away (saving money)

Now we can stop worrying about the planning of the number of machines and licences deployed to serve...

Streaming right away (saving money)

Now we can stop worrying about the planning of the number of machines and licences deployed to serve our clients in the near future. With Helix in the cloud we have been able to adapt the service quickly and with more flexibility depending of the demand.

We have used Helix in the cloud heavily and the response time as much as the reliability have been excellent. Anyone interested in this service can be confident about using it.

07/29/2013

No problems at all

We've had our own license for the Helix Universal Server (standard) for years, and the software has always...

No problems at all

We've had our own license for the Helix Universal Server (standard) for years, and the software has always worked reliably. Having an EC2 AMI helps us save on licensing and support costs. The AMI was solid, and we were able to get to the admin UI and set up our configurations without any difficulty at all. Though the metaphor is broken, it worked right out of the box.