QBE Trade Credit insurance

Clients selling goods or services on credit terms are vulnerable to bad debt and slow payers. No matter how carefully they run their business, slow and bad debtors can be a problem.

Trade Credit protects cash-flow by covering your client’s losses if a debtor defaults on payment or becomes insolvent, giving them the peace of mind to focus on growing their business.

Our Trade Credit team looks after businesses of all sizes, from smaller local enterprises to large organisations with global scope. Our commercially-minded underwriters will work with you to design a credit solution to suit your client, who’ll also benefit from our debtor alerts and credit management tools to optimise growth.

Why QBE?

On-call dedicated underwriters with industry specialisation

High service levels, including access to decision makers and face-to-face support for you and your client

Global expertise across a broad range of industries

Lost working capital is quickly replaced

Policies can be assigned to a financier, which may increase your client’s borrowing capacity

International information network allows early warning of potential payment difficulties

Credit management tools to improve cash-flow.

Where is your client based?

Frequently Asked Questions

If your client runs a registered business selling goods and services on credit terms (e.g. offering 30 days to pay) they’re vulnerable to bad debts and should consider the protection of Trade Credit insurance.

The non-payment of trade debts following insolvency (e.g. receivership, liquidation, and bankruptcy) and protracted default. If the trade debt is from an export transaction, the additional contract repudiation and various political risks can be included.

Yes, it’s designed to complement and support good credit management and help your client trade with confidence. We respond promptly to increases in credit limits and can help if a customer slows in paying an account.

Premiums can be calculated as a percentage of your client’s turnover or on a fixed fee basis and are reflective of their industry, their debtors’ quality and whether their customers are local or international. We can generally tailor our products to meet both your client’s risk coverage requirements and budget.

Claims are payable 30 days from our receipt of the Confirmation of Debt from the insolvency practitioner in charge of the failed debtor. Protracted default claims have a waiting period and require evidence of action taken to receive the amounts owed.

Will you help with debt collection when a customer doesn’t pay on time?
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Yes, we work with selected collection agencies.

Can you cover associated companies in a number of different locations?
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Yes, working across Australia, Europe, North America and the Asia Pacific region, we’re able to offer policies on a local, regional or global basis.