Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription. This has been fixed in Symantec Endpoint Protection version 12.1 RU5. Click OK Terms of use for this information are found in Legal Notices. Set Action to Start a program Browse to the location of LUALL.EXE (default: C:\Program Files (x86)\Symantec\LiveUpdate\LUALL.exe) In Add Arguments, type: -S Click OK Click Triggers > New... Check This Out

Submit a False Positive Report a suspected erroneous detection (false positive). Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription. Submit a Threat Submit a suspected infected fileto Symantec. and enter the name of the Windows user which can authenticate through the proxy Click OK Select Run whether is logged on or not Checkmark Run with highest privileges Click Actions

Solution Several important steps are illustrated in the short videos Troubleshooting Out-of-date Definitions on Clients (Part 1) and Troubleshooting Out-of-date Definitions on Clients (Part 2) on SymantecTV How to check Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. Don't have a SymAccount? https://support.symantec.com/en_US/article.TECH105924.html Verify the numbered folders of virus definitions are created in the following paths: %program files% OR %Program Files (x86)% \symantec\symantec endpoint protection manager\inetpub\content\{1CD85... %program files% OR %Program Files (x86)% \symantec\symantec endpoint

We will then proceed to re-register the content again with LiveUpdate Note: If the SEPM is installed to a custom location, adjust the path in the command to the location of Symantec Endpoint Protection 12 Definitions Not Updating In the Name field, type in: LiveUpdate Click Change User or Group... File deletion command of the DIS script fails (minor error): 4/3/2014, 20:54:43 GMT -> DIS - DELETE("C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\tmp17532d71.tmp\SesmSyKnEngupdateDir.dis") 4/3/2014, 20:54:43 GMT -> The file to delete Submit a Threat Submit a suspected infected fileto Symantec.

Symantec Endpoint Protection Live Update Not Working

Use the command line LUTool for manual LiveUpdate sessions -- see How to run Macintosh LiveUpdate 6.x from the Command Line Applies To Macintosh OSX Symantec Endpoint Protection 12.1 RU4 https://support.symantec.com/en_US/endpoint-protection/troubleshoot-liveupdate.54619.html In order to Windows authentication to work properly, the LUALL.exeand LuCallbackProxy.exe executables are launched as the Windows user which was specified when proxy authentication was configured. Symantec Endpoint Protection Manager Liveupdate Not Updating Virus Definitions Log.LiveUpdate shows errors similar to "LiveUpdate couldn't expand replacement path [spcIronWl-incr-InstallDir]." The SEPM has been configured to authenticate to a proxy using Windows Authentication and the SEPM can successfully update definitions Symantec Endpoint Protection 12.1 Not Updating Virus Definitions Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.

Don't have a SymAccount? How to determine the server that LiveUpdate is attempting to connect to: 7/16/2014, 20:50:42 GMT -> Progress Update: DOWNLOAD_FILE_START: URL: "http://liveupdate.symantecliveupdate.com/liveupdate_3.3.100.15_english_livetri.zip", Estimated Size: 0, Destination Folder: "C:\ProgramData\Symantec\LiveUpdate\Downloads" How to tell Thank you for your feedback! this contact form Thank you for your feedback!

Windows LiveUpdate is called by the Symantec Endpoint Protection Manager and is responsible for downloading new content from a LiveUpdate server. How To Clear Out Corrupted Definitions For A Symantec Endpoint Protection Client Manually For an example, please see Could not allocate space for object 'dbo.BINARY_FILE' in database 'SEM5' because the 'FG_CONTENT' filegroup is full. Support / Endpoint Protection / LiveUpdate issues Detect LiveUpdate issues with SymDiag Endpoint Protection Endpoint Protection Manager Troubleshoot LiveUpdate and definition issues with Endpoint Protection Manager Endpoint Protection Manager does not

Select Daily and pick the hour and minute to run the task Click Enabled > OK Note: If you wish LiveUpdate to run multiple times per day, create additional triggers for

Delete the content of the Downloads folder, but not the folder itself. Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. Clean the virus definitions folders and republish the LiveUpdate Product Inventory If the problem is due to corrupted content, the following steps should resolve the issue: Delete the contents of the navigate here This requires that the SEPM have internet access.

Close Login Didn't find the article you were looking for? In Windows Server 2008, the Downloads folder is located at %programdata%\Symantec\LIveUpdate\Downloads On 64-bit operating systems, the folder %commonprogramfiles%\Symantec Shared is located in %programdata%\Symantec Update the LiveUpdate catalog by opening the Configure a scheduled task in Windows to run LUALL.EXE with the -S switch. Create a SymAccount now!' LiveUpdate fails on the Symantec Endpoint Protection Manager with errors in Log.LiveUpdate similar to "LiveUpdate couldn't expand replacement path [spcIronWl-incr-InstallDir]." TECH201511 January 22nd, 2015 http://www.symantec.com/docs/TECH201511 Support /

Return code = 4". Close Login Didn't find the article you were looking for? By default, the SEPM runs LiveUpdate every four hours. This is recommended for most environments.

Several important steps are illustrated in the short videos Troubleshooting Out-of-date Definitions on Clients (Part 1) and Troubleshooting Out-of-date Definitions on Clients (Part 2) on SymantecTV Error Symptoms Virus definitions handleData: inDataLength == 0 Canceling Cleaning up ... Before deleting above path, uninstall LiveUpdate then follow mentioned steps as above. Search the Window Event Logs for indications of trouble, and take any action necessary to correct it.

Create a SymAccount now!' Virus definitions are not being updated by Endpoint Protection Manager 11 TECH104721 December 19th, 2014 http://www.symantec.com/docs/TECH104721 Support / Virus definitions are not being updated by Endpoint Protection Solution Examine the Database Server's Logs for Errors If the database server is out of space or if the table used to store definitions has reached its quota, there will likely