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Return Policy

5.11 Tactical has a 30-day returns and exchanges policy. You may return your merchandise to 5.11 Tactical within 30 days upon the receipt of your product.

Refunds will be applied to original credit card used at the time of purchase.

Postage will only be refunded on returns due to defective merchandise or an error in shipping. Postage will not be refunded on returns due to personal dislikes or sizing problems.

In the event that the style being returned is no longer available for exchange, a product of equal value may be ordered.

5.11 Tactical will only honor returns on orders placed directly with 5.11 Tactical. 5.11 Tactical will not honor returns on merchandise purchased at retail locations. 5.11 tactical will only honor the exchange of product purchased from an authorized dealer. Exchange must be for the same product, or a product of the same value. In the event that the retail store where you purchased the item is no longer in business or reachable, 511tactical.com will exchange the merchandise for that of equal value. 511tactical.com does not accept returns or exchanges from purchases made outside the United States. Shipping charges will only be covered by 5.11 Tactical in the event of a return or exchange of a defective product, or a shipping error.

Gifts may be exchanged only if original hangtags are attached and the product has not been washed or worn. In the event that the style being returned is no longer available for exchange, a product of equal value may be substituted instead.

Please be sure to follow washing and handling instructions carefully as 5.11 Tactical does not give returns or exchanges due to mis-washing of products.

To make a Return or Exchange:

1.) Call us toll free at 866-451-1726 or 209-527-4511 to get an RA (Returns Authorization) number.

2.) Write this number on the outside of the package you are shipping back to us.

We recommend using UPS to ship your return. If sending regular mail we recommend insuring the package.

5.11 footwear fit information

Our boots and shoes feature three distinct fits generally based on the intended use for the boot and its materials and construction. If you’ve worn our ATAC boots you’ve been wearing our most roomy fit and many of our newer boots and shoes feature a lower volume fit. Look for these three icons for a better understanding of how each different collection of boots will fit.

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Ratings and Reviews

3.7

(based on 3
reviews)

73 %

Great boots, light and comfortable.

5.0

From Matt

from

So far I love these boots. I was looking for a boot that didn't feel like a cinder block on my foot. Light, comfortable, and good looking. I only have a couple of criticisms. 1. The laces are kinda crappy. They are very flimsy and when you unzip the boot, the laces shift making it almost impossible to get them back on without untying them. I replaced the laces with 550 cord and problem solved, the stiffer cord stays in place better. 2. The loop on the back is too small to put my finger through to pull the boot on, and I have medium hands. 3. The Velcro tab that covers the zipper needs to be bigger or even have a more secure means of fastening. All in all these are great boots and I would not let the small gripes deter you from ordering them. I ordered a half size up from my Nike Air Max's and they fit perfect.

Decent boots

4.0

From Chuck

from

I am a LEO and I wore these boots for a year working 10 hour shifts.

The good: They are very light and reasonably comfortable. Decent ankle support for a minimalist boot. The leather is good quality, it takes a shine very well and has held up great. The stitching is all great and I have had no stitches come lose or fray. The boot looks great. Even though the tread design seems shallow and the sole seems thin, it has held up just fine over the past year.

The bad: the Velcro tab that goes over the zipper is too short and doesn't secure properly after time. The other side of the Velcro on the upper can catch the seams of uniform dress pants. A few of the eyelets for the laces on the toe section have come apart on the under side.

Unfortunately, I cant say I would buy another pair of these boots. The velcro and eyelet problems are a huge annoyance to me and detract from the quality of the rest of the boot. I have worn other minimalist boots in this price range that were just as comfortable, lasted just as long, and didn't have any manufacturing shortcomings.

Skyweight are lightweight

2.0

From Forrest

from Phoenix, AZ

Zipper is plastic and failed on the 3rd day of use. Also, the cuff is not adjustable, so one must have a thin shin to get the boot closed properly.