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Michael, Customer Service

Category: Appliance

Satisfied Customers: 9568

Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.

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Moved our Beko American style fridge freezer Saturday on its

Customer Question

Moved our Beko American style fridge freezer Saturday on its left side as in the instruction manual, left it standing for around 10 hours, then switched it on, fans run but does not cool or freeze after 24 hours. I then unplugged it for a few hours and then put it on again and High Temperature Error warning light comes on, and still does not seem to be getting cold, Any ideas, Thanks Gary

Sorry first time I have used this service. I moved the fridge freezer from a house 1/2 mile away on its left side in a Transit van it was on its side for no longer than 20min. I then stood it up and got it into our kitchen. this was around 1pm I then did not switch it on till around 11pm, Left it on all night, I did not notice any error codes on it but did not get cold Sunday, so switched it off this morning about 6am still not cold. I then switched it on again around 11am and this error light came on but the motor and fan is running

Thanks Gary, you need to keep it unplugged for 24 hours now to allow the freon to redistribute, part of it is in gas form and part is liquid.That should fix you right up;-)I will stick with you until this is fixed, please don't forget to rate my service to you before you close this page. I will be available to you at no additional cost , you can then get in touch with me anytime by simply replying to this message.Thank you and have a great day Gary!Tech Michael

Hi Gary thats a good thing. The reason though that this happened is that you should never really lay the unit on its side or back as the gas gets unevenly distributes and can not clear itself until you leave it off for a day when uprighted. Then turned on and run as they mentioned for a period of time to clear the electronics as well;-)In any case I'm glad we could help.Please rate kindly before leaving and have a great day Gary!Tech Michael

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