June 10, 2014

Achieving Customer Service Excellence will be offered June 24

Achieving Customer Service Excellence, WTD167, will be presented by Shanna Legleiter, human resources program manager, from 9-10:30 a.m. Tuesday, June 24, in Edwards Hall Commons. Customer service is an important workplace skill regardless of your position at K-State. In this session, participants will:

Determine how to know and understand your guests

Identify and define quality standards for your department

Establish a common customer service purpose that aligns with what you do

Commit to an ongoing customer service challenge

To register for this session, you can either sign up through HRIS self-service or send an email to learning-develop-hr@k-state.edu. When sending an email, please include your name, employee ID, and the course title.