The Etiquette Edge

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IN THIS SUMMARY

In the second edition of The Etiquette Edge, Beverly Langford offers helpful guidelines for the wide range of professional situations we encounter today, from the office to social functions to cyberspace. The book is designed to get us thinking about and practicing the principles that underlie treating others with respect. Langford encourages professionals to self-assess and adapt her advice, as particular situations warrant, to achieve personal and professional development as well as workplace harmony and productivity.