HelloCash is a mobile and agent banking service provided by Lion International Bank S.c.

Mobile and agent banking is a form of branchless banking which allows people to access bank accounts and retail outlets of merchants, by using a mobile phone device.

Using HelloCash Customers are able to, by using their mobile phones, pay bills, make and receive money transfers. Local merchants are used as mini branches for the financial institutions, with the role of facilitating the registration of new customers and serving as Cash Deposit and Withdrawal access points.

HelloCash users can access their accounts using a mobile phone through various mobile phone channels such as IVR, USSD, SMS and online web portal as a complementary channel. The service is available in 5 languages [Amharic, Oromifa, Tigrigna, Somali and English] allowing a localized and convenient user experience.

The National Bank of Ethiopia (NBE) issued a Regulation of Mobile and Agent Banking Services Directives No. FIS /01/2012 Directives for Mobile & Agent Banking allowing financial institutions to reinforce the coverage of financial services in the country by using existing merchants as an agent network, Telecom infrastructure and Mobile phone technology.

System calls you on your mobile phone and ask you to do the following System creates the account and sends you confirmation SMS, to choose preferred language, to speak full name so that your voice profile can be recorded and ask you to choose 4 Digits PIN for the account

You can now start to use the HelloCash service using your mobile phone.