Read what people are saying about Precision Garage Door

Rarely do I take the time to comment one way or another about a repair service but the visit this company made to fix our garage door was exceptional in so many ways that I need to a moment to publicly compliment them. During a visit with my daughter this weekend to help her pack for a cross-country move I somehow disabled the fobs to their old garage door locking the car inside. There is no other access. I called Precision which was the first to come up on Google and an extremely nice and reassuring receptionist said a tech would be out that afternoon. I was in a panic knowing the car was needed for all the errands that needed to be run and assumed the worst that the tech would come after dark or wouldn't come at all. Instead, he called shortly before my window started and said he would be there in 15 minutes. He was. James got to work quickly and with a great sense of humor and, again, reassurance that this would end well. There was a lot wrong with that old door but James persevered, got an old vent off and was able to snag the manual release so we could get in. He figured out the problem immediately, fixed it and also put a new manual release system in place so that the door could be accessed even if the motor or fobs weren't working. It was my fault and I was sick thinking of the worst case scenarios that would be required to get the door open and the car out in the short amount of time before the move. My very, very deep appreciation to James and the company for not letting that happen. I can see why there are so many acknowledgments listed on this site. If my experience is any indication, they are well-deserved. Thanks again!!

I was happy that you guys came out on a weekend and the technician did a great job.
Other than that I wasn't too happy.
The quote I got over the phone vs. the actual cost was more than double. You forgot to mention $89.00 flat service fee on top of $175 for each door spring. I paid $469.00...that was crazy high. I had the option to refuse the service but would have been charged $49.00 without getting my spring fixed.
Secondly, our appt was from 8am to 12. The technician showed up at 1pm.
I've replaced my springs before and I paid $158.00. I should have waited till Monday.

My initial call was handled quickly and a time provided for a technician to look at my problem. The technician arrived on time at about 4PM on a Saturday afternoon. His name was James and he did a remarkable job in about 1.5 hours of rebuilding springs and bearings and getting the door operating better than before. Additionally he delineated some improvements that would get it working even better in the future which I will likely do.

Called late Saturday night when a spring broke on our garage door. Had it fixed Monday morning in about an hour. Good as new.
Appreciate somebody answering the phone late on Saturday to confirm an appointment. Liked the fact the tech called to give a specific time so I didn't have to sit around the entire 4 hour window. The spring that broke was only 3.5 years old and it was replaced without cost despite technically being out of warranty.
Certainly liked the skill and professional work performed.

Great service and very knowledgeable technicians. When my tech arrived , he was able to diagnose the issue within minutes and provided the most cost effective solution to fix my garage door. He was courteous and friendly and competed the repair work within 30 mins and made sure all systems were performing optimally before he left. There were some scheduling confusion at their end but they sure made up for it in the most professional manner one could expect . Will definitely do business with them in the future.

Joshua explained everything that was needed for our garage door upgrade. He installed two automatic garage door openers and changed all the rollers and both springs. I'LL DEFINITELY RECOMMEND PRECISION!

Josh with great professional fast friendly I would definitely recommend this company in the future to anybody I wish I would have used you for my original door replacement but I'll know better next time

James did a great job with the repair. He called prior to the appointment window to let me know when he would be arriving. He was able to replace the springs quickly and provided recommendations on issues that we should be mindful of so that we are sure to address those issues prior to them becoming a problem. Thank you James!

Your company is outstanding! James got right to my home. He gave a through explanation of what needed to be done. He installed a new opener and fixed the garage door, making it like new. He explained the charges in detail. James is an asset to your staff. James and your company get 5 stars from me!

Five stars for sure. I had outstanding, friendly, courteous service from James. He explained everything necessary and did a wonderful job. I would highly recommend Precision to anyone needing garage door work. Thanks for a great job. . . . Ask for James!

I damaged my old garage door when it hit a box that was in its path, preventing the door from closing evenly. The additional stress on the components resulted in breaking the springs.
Joshua did a thorough review of the situation, asked question about how the door was performing, and showed me the wear on parts he recommended replacing.
The existing garage door, renovated with some new components, is so quiet I have to look at it to reassure myself it is moving. I had no idea a garage door did not have to wobble and creak!

They received my call at 8 pm and set up the appointment for next day to meet my schedule. He showed up right on time at the very beginning of the window time frame we set. He explained my options of repair or replace costs, then did the repair and more. The garage door is repaired and works much more smoothly than before the spring broke. Good job. Thanks

I went with Precision after learning that it was a family business and had biographies of their technicians. The technician was professional, personable and explained with details what was available to solve my issue. He replaced the motor (new motor is silent) and completed the repair in no time at all. We are very happy with Precision & would highly recommend.

New springs and ten new rollers installed on time and as promised today (the next day after my phone call requesting service). The old springs were seven years old and had gotten too weak. The old rollers were worn and did not roll that well. We have used Precision Door for some years and plan to continue to do so. The Service Technician was Great.

I would absolutely recommend your company and staff. They done work for me on four different occasions. Their personnel have been exemplary. They are knowledgeable, timely, intelligent and efficient. I have only praise. Chad did today's work. High Praise.

Very happy now. Your guy are great! Replaced my keypad, installed new rollers and replaced one clicker. Very informative and patient with me.
Glad I called and my door opens and closes so quietly now.
When the time comes to replace, I'll give you a call.
Thanks,
Keith McGovern

I had multiple issues with all the doors of my 3 car garage that needed to be repaired. Precision sent out a tech the next day after I called. Paulino was the assigned tech and did a fantastic job. He was professional, fast and efficient. I was very pleased with the service and will continue using Precision in the future.

James came out and repaired my damaged garage. Not only is it smoother but it looks like a brand new door. He was so professional and courteous, and offered options I was comfortable with. Highly recommend this company and especially James!