our clients are forward thinkers and investors in communication sharpening

Regardless of their sector, culture or time zone, we believe they remain loyal to us for two main reasons. The first: because we are easy to work with. The second: because they trust us to make a real difference to their business, delivering tangible returns on their investment. And, because we would say that, we’ll let our clients speak for us:

“Julie is outcome focused, creative, challenging and as a result I have seen real changes in myself and my team. No matter how experienced we are as managers, we can get caught up in the detail and the coaching sessions we had with Julie were a valuable opportunity to look at what was most important for each of us and for the success of our team.”— Nona McDuff, Head of Equality, Diversity and Inclusion, Kingston University

Julie takes the time to understand her customers extremely well. This enables the delivery of tailored and professional sessions. Each member of the Vodafone team that undertook this training session has taken at least one new skill forward in their current role. My personal approach to my current role has changed completely for the better.”— Tarah Goldrick Customer Experience Centre Manager Vodafone

Julie Wales does more than deliver conventional corporate communication skills. Her training sessions are not steeped in jargon and pie charts. Instead, they are dynamic, exciting and actually useful, enabling participants to build on their strengths. My team spent two days with Julie doing an intensive workshop programme. During that time, she transformed my team of ‘shrinking violets’ into confident public speakers.

— Colette Hiller, Director, Sing London

A thoroughly professional and inspiring trainer of a range of business skills. She is very strong in the areas of presentation skills, writing skills and thinking outside the box. She has considerable experience as a professional trainer and it shows in all she does. Julie also has an engaging personality which helps make her an excellent communicator.

“Loved the fact it felt like the participants powered the agenda... The best personal development session I can ever remember having. Brilliant, a real masterclass.”— Chris Bell, Senior Learning Advisor, University of Derby

 Julie is an inspiring teacher. She imparted skills and knowledge in such a fun and subtle way that for most of the time we didn’t even realise we were learning. She is creative, approachable, entertaining and thoughtful.

— Shari Vandervelde, Training Coordinator, Patheon

“I had little experience in this area, but all delegates found it to be top rate! We had difficulty getting a place since it was over subscribed each time it was offered. Julie Wales is extremely effective, having excellent communication skills and efficiently targeting the needs of the delegates. All delegates, even those who were already working at a high level, felt fulfilled at the end of the two days as Julie addressed all our training worries (amazingly). I certainly feel totally equipped!”— Debbie Boughey, Welsh Council for Voluntary Action

I spent a week with Julie on a train the trainer course and was very impressed by her ability to communicate knowledge creatively. Her approach is to tailor learning to the personality and needs of the trainee; not only a highly effective, but also very pleasant way of working. I highly recommend her.

— Cathie Burton, Head of Communications, Press and Publications, OSCE

Julie’s great gift has been her ability to inspire us to think more deeply and holistically about what we are doing – and when, where and how we could challenge dull conventions in ways that are both politically sensitive and make a real impact.”— Charles Kavanagh-Brown, Xchanging

“Your creative business writing course was excellent. We came back to our work with fresh ideas and renewed enthusiasm to engage our customers with copy that really speaks to them.”— Noreen Meehan, Head of Programme Management, National Housing Federation

I very much enjoyed the day… I’ve already found myself using a few techniques this week already. It was a great day and I learnt a lot of useful tips. You were a great inspiration! There are already three people on the team who are very keen to attend the next negotiation training – good use of negotiation/selling don’t you think?”— Kate Hurrell, Assistant Online Store Manager, Mulberry

Thank you! Everyone commented on what a great facilitator you were and that they genuinely enjoyed working with you. In terms of their strategic leadership skills, we immediately set to building on some of our useful takeaways and are now enjoying getting our teeth into applying all we explored.

— Anna Petts, Head of Organisational Development, University of the Arts London

Our sessions do not just end after our training day, I am finding her tips crucial to my work and don’t know any other training company that goes the extra mile for their clients the way Julie does. One thing I do know is that she has the knowledge and the passion to see you develop. 