Service

Are you a digital artist?

Digital art looks its best on canvas

We work with hundreds of digital artists like you to bring your works of art to life. We understand your unique needs and we can work with you to help you earn more revenue while making your work look its best. Consider us your
partners. You create great works of art, we take care of the rest.

Have a question not covered here? You can contact our dedicated Pro Customer Support team at pro@canvaspop.com or by calling 1-866-619-9574.

FAQ

Do you provide a printer ICC profile so I can soft-proof my images?

Yes we do upon request.

What kind of canvas do you use?

We use a bright white, OBA free, archival quality poly-cotton blend, tight-weave canvas certified by the Fine Art Trade Guild’s Blue Wool test for print permanence of up to 100 years. We also use a UV protective
laminate to further ensure print permanence and utmost quality.

What kind of printers do you use?

We use Canon iPF8300 printers for the highest quality canvas printing in the industry.

Do you offer white label services?

We offer white label packaging and canvas prints upon request.

Do you offer custom sizes?

Absolutely! We offer custom sizes up to 38” in width. If you require a custom order contact one of our dedicated Pro Customer Support Representatives.

Do you accept file types other than .jpg and .tiff?

Yes. Contact customer support and they will provide you with access to our FTP site where you can send us .eps, .pdf or any other type of image file.

How much bleed should I leave for the photo wrap?

That depends on the depth of the canvas your choose. For 0.75’, leave 1.5" on each side (3" total height and width); for 1.5” depth, leave 2" on each side (4" total height and width); and for 2.5” depth, leave 3"
each side (6" total height and width).

Should I include crop lines in the image I send over to you?

Crop lines are not necessary. Simply size your file using the photo wrap dimensions above and we’ll do the rest.

If my photo will not work with photo wrap edges, can you mirror my edges instead?

Yes, although keep in mind whatever is closest to the edge of the photo will be duplicated. We also offer solid border options if an image wrap is not your style.

Will the laminate you use affect the colours or integrity of my original image?

We've calibrated our print settings to compensate for the laminate we use, so it should not affect the overall tonality or integrity of an image.

How should I color manage my files? What working space should I be editing my photos in?

We recommend using Adobe RGB 1998 for working space.

I work with a calibrated display — how accurate can I expect print results to be?

We’re a fully color-managed facility. This means the prints we make are accurate to the image’s true colors. If you make sure to save your files tagged with an embedded ICC profile, the results seen on a
calibrated display will match.