Welcome

TechSwap is a company established in Belgium and Luxembourg, which specialises in IMACD IT services. We offer our customers both domestic and international IT solutions and computer equipment services.

We are constantly evolving, bringing new solutions every day to many businesses and expanding the range of our services.

Find out more

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In short: what we do

(see services) Our team of engineers is at your service, located throughout the country to perform tasks you defined in advance:
I (Install) - Installation of new equipment.
M (Move) - Moving computers.
A (Add) - Adding items (hardware or software) + on-site or off-site.
C (Change) - Parts replacement or module swaps.
D (Dispose) - Recycling equipment and waste treatment.

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You sell and / or manage

You manage a huge array of machines for your company's various
departments or for external clients. Whether it's computers and
peripherals, installation of security measures, payment terminals, cash
registers, or telephone equipment, users cannot work today without
these devices.
To protect these users from any potential problems, you would like to
provide them with an affordable maintenance service with a guaranteed
rapid response (same day, the next day). If such a service was a luxury
a few years ago, today it has become essential.

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Why Techswap?

- To reduce costs, such as maintenance.
- To optimize your existing skills with a higher added value
- To outsource costs
- To help you focus on your core business

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Our goal is to provide a service tailored to your needs

You give us specific missions previously defined in a detailed document
(Service Level Agreement). We perform the appointed task at your
customers / users on your behalf. And thanks to our advanced logistics
and IT system, we organize the missions in the most efficient way
possible. Our regional dispatching centres and teams of local engineers
allow us to intervene within a timeframe (2h, 4h, 8h, 24h, etc.)
defined by you. We are available throughout Belgium and Luxembourg
24/7.
Our engineers receive special training for each specific procedure to
ensure the delivery is of the highest standards and efficiency. And, if
necessary, training can be organized by your own services. Our
organization adapts to your needs, not the other way around.

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The high quality of our service is our prime concern

Continuous improvement of our tools and systems is necessary in order
to adapt to changes in your business, and your market. We promote
transparency and the exchange of ideas with our customers because the
joint analysis of potential improvements is a source of expertise and
additional quality.
If you need new or additional services, we will study the issue with
you to assess if the skills are available or can be acquired. We
analyze the costs and potential savings in a spirit of partnership.
At Techswap, whether we are managers or technicians, we all believe in
simple solutions tailored to real needs and our customers' practices
because serving our customers is our priority. This is our strength
because we rely on our experience to maintain relationships with
customers on the long term.

[+]Recycling

Recycling
is now a must, not only on the individual level, but at the level of
companies. All market sectors are trying to reduce carbon emissions,
unnecessary use of plastic packaging, from food packaging to recycled
paper. But what about the constantly evolving digital world which needs
constant updating and replacing? At Techswap, with our fully automated
and digital management system, we bypass recycling. We are indeed a
truly paperless company. As for recycling itself: we recycle all the
packaging of every equipment we install. We sort it by type of raw
material: plastic, cardboard, cd, polystyrene, etc. We recycle
everything according to different recycling chains.
Recycling can also mean "second life": we either try to sell the old
equipment or give it away to schools or send it to developing countries.

Video presentation

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