Our Bespoke
Process

At E.C. One we are passionate about making unique, beautifully crafted jewellery using recycled Gold and Platinum and responsibly sourced gemstones.

You can commission new a bespoke piece or re-work a loved heirloom.

We are a B-Corp business built around our highly skilled goldsmiths working in our onsite workshop.

GOOD TO KNOW

When you come in it is great to have an idea of your budget so we can work to that.

It is also really helpful to know if there is a special date you would like the piece for.

Commissions normally take 5-6 weeks but we will help with short lead-times whenever we can.

STEP 1

Talk To Us

Come in for a chat with one of the team. Or if that’s tricky we can work over the phone, email, Zoom or WhatsApp.

We can talk through your ideas and look at images and pieces we have made in the past.

Let us know your price range so we can work to that.

Most commissions take 5-6 weeks, though we will help with tighter deadlines whenever we can.

Step 2

Working With Stones

If you are considering adding extra stones to the new piece, we can show you amazing stones that will work with your design and price range.

We will try to give you different choices based on colour or shape and maybe offer some alternatives. We are passionate about using recycled Gold and Platinum, as well as responsibly sourced stones that are traceable wherever possible.

Step 3

Finalising The Design

Once the design has been agreed, we will either do a sketch, a CAD drawing, a printed wax model or make a silver model (called a maquette) to help you visualise the end result.

The cost of a CAD or maquette is £350 which is deducted from the final payment of your piece.

Once you are happy with your design and we have agreed the details, we ask for a 50% deposit. Your unique piece of jewellery will be then be made in our Exmouth Market workshop by one of our skilled Goldsmiths.

Step 4

Come For a Fitting

Depending on the design we may ask you to come in for a fitting. This of often to check the piece sits well on you before we set the stones.

STEP 5

The Finished Piece

We love the grand reveal because the final piece is always so much more stunning than any sketch or model.

Our Goldsmiths have very exacting standards and the finished article will be perfect before it goes to its happy recipient.

Afterwards

We will send you a free valuation for your insurers, often with a photograph for your records.

As an EC One customer, you are welcome any time to bring your piece back to have it cleaned and spruced up.