Job Snapshot

About Us

Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

Job Description

Pre-Analytical I Asst- Pittsburgh, Pennsylvania - Schedule

Monday - Friday; weekend rotations 10 PM - 6:30 AM TEMP to Hire role

Know that there are people behind the data. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.

As a Specimen Processor you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, our Specimen Processors play an essential role in our success and provide a critical service responding to the often pressured requirements of accurate diagnoses. As a career, it offers a unique opportunity to learn and develop a profession offering long-term stability and development. You can also earn a competitive salary and great overtime, while growing your own career.

JOB SUMMARY:

Pre-Analytical Assistant I is responsible for generalsupport functions within the Technical Operations Department.

JOB RESPONSIBILITIES:

1. Demonstrates an ability to learn the job duties assigned to the Pre-Analytical Assistant I, and develops an understanding of how all the functions in Tech Ops and Specimen Processing work together and how they impact Technical departments and result quality.

2. Identifies problems with specimen types, missing information etc., with regard to sorting, racking, centrifuging, delivery, and storage of specimens; is able to resolve or forward information in support of timely problem resolution.

3. Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test order information on translation tables, computer system, and the directory of services.

4. Meets quality and production standards within 6 months of completing training.

5. Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame.

6. Reports to work on time, and follows attendance guidelines; supports the department's performance in the event of coworker absences.

7. Learns additional functions within Tech Ops and Specimen Processing to allow timely progression to the next level.

8. Performs other duties as assigned.

JOB REQUIREMENTS:

1. Handles multiple tasks simultaneously and works in a production environment.

2. Communicates effectively with all levels of staff both verbally and written.

3. Maintains composure while working under pressure.

4. Reflects good judgment at all times when determining what action to take in resolving problems.

10. Demonstrates work assignment flexibility and ability to adapt to change.

11. Must have some flexibility with regard to work schedule.

12. Minimal data entry skills.

13. Good organizational skills.

14. Understanding of specimen types related to test(s) ordered.

15. Clinical department requirements with regard to specimen types and quantity needed for each test, specimen handling and delivery.

16. Understanding of compliance regulations related to test ordering which may change on a daily basis.

17. Flexibility and a willingness to adapt to change and pursuit of continuous improvement.

18. Commitment to fulfilling internal and external customer requirements in the course of carrying out routine position responsibilities.

19. Willingness to actively contribute to a team based working environment.

20. Ability and willingness to support the goals of the department with regard to staffing needs on weekends, holidays, on call and overtime.

21. Tasks and responsibilities must be performed with confidence, accuracy and in a timely manner.

22. Performance task proficiency includes but is not limited to the following manual functions:- sorting- racking- pickup and delivery of specimens to the laboratory- specimen storage [this position might also be trained to run the sorters in archive mode]- centrifugation- aliquoting.

EDUCATION:

1. High School Diploma or GED.

2. Medical background preferred which includes medical terminology applicable to a clinical laboratory.