Who we are and what we do

An experienced, healthcare leader dedicated to serving the Workers Compensation industry since 1992. We provide post-injury to return to work medical services from Physical Therapy, Transport & Translation to Catastrophic & Complex Home Care, Medical Equipment and Diagnostics to Dental and Hearing programs. We partner with insurance carriers, third party administrators’ employers and self -insured funds ensuring an empathetic, patient centric-focus for every injured employee. At MTI we don’t just talk exceptional service, we deliver on those values every day. Our 99.8% success rate remains unmatched in the workers’ compensation industry.

"
Thank you to the Physical Therapy staff for coordinating multiple service lines seamlessly in a challenging environment for this injured worker. Everything was explained to him in Spanish of what would happen throughout the process. Great job MTI"

Catastrophic Nurse Case ManagerDallas, TX

“Excellent Customer Service”

"
I wanted to tell you thank you for how MTi took care of this claimant and his hearing aids, he’s never had them before and I haven’t heard “boo” from him since I sent him your way . . . which tells me he must be very happy . . . and I believe that’s thanks to MTi – so thank you"

Claims ExaminerOakland, CA

“MTI has been absolutely amazing!”

"
I don’t think any of the other coordinating companies I work with could have scheduled last-minute transportation and provide a translator and are continuing today."

Nurse Case ManagerWichita, KS

“It has been such a pleasure working with him throughout this case and will be the reason I return to MTI for future services”

"
I would like to take a moment to recognize a member of the MTI travel arrangement team, Erik Santana.
Erik provided our team with exceptional service last week. He not only coordinated the original flight/hotel travel plans for our injured worker to attend a medical appointment but then handled the rebooking of services throughout inclement weather.
Throughout the process, Erik expressed concern for both incurred costs and the injured worker’s wellbeing. He maintained constant contact with me and the injured worker, ensuring that she felt taken care of. Additionally, Erik maintained such a positive attitude and perspective throughout.
It has been such a pleasure working with him throughout this case and will be the reason I return to MTI for future services. I cannot speak highly enough of his work on this claim.
"

Nurse Case ManagerLivermore, CA

“Above & beyond”

"
I wanted to give a special shout out to the MTI Complex Care Nurse Case Manager and say thanks to her and MTI for all the help extended to me as the NCM on the file for one of our injured workers and his amazing move to another state. What a surprise that was to me when he said two weeks after surgery that he was moving in two weeks. You made the transition smooth and the people we are now connected with are wonderful. You went above and beyond…. Thanks.
Nurse Case Manager"

Nurse Case ManagerTampa, FL

“Smooth journey home for claimant and his wife”

"
MTI did a wonderful job of getting the injured worker home yesterday. The transportation with the stretcher units and the private plane made this a smooth journey home for this claimant and his wife. I thank you and your staff for providing excellent service. Your company is always my go-to when transportation is required. "

Senior Claims RepresentativeScranton, PA

“Should there ever be any issues, they are always resolved quickly”

"
I have used MTI for all of my transportation and translation needs for many years now and can’t say enough nice things about how professional they have been on my files. Should there ever be any issues they are always resolved quickly as we all know this can sometimes happen on WC files. I have used other companies but MTI really is a pleasure to work with and I will continue my association with them in the future. Thanks to all the hard working staff at MTI."

Senior Claims ExaminerTampa, FL

MTI continues to be fully operational at this time and all lines are available for referrals. We thank clients for their concern during Irma and the many messages wishing us well.

Now, as our communities start to pick up the pieces and rebuild, we send our heartfelt thoughts and prayers to our clients, the injured workers we serve and their families.