Hotel Overview

Fun family trip

wonderful first time out of the country vacation

It was above and beyond anything we saw on the reviews as we were booking this vacation See full review

popcorn lady

Jul 14, 2014

Family-friendly Cancun resort with nightly shows

The all-inclusive Barcelo Costa Cancun is situated on a tranquil beach near downtown Cancun. The hotel has many family-friendly amenities, including a club for children and pool with water playground. There are 357 rooms with private balconies for relaxing. Four restaurants, two bars and a spacious free-form pool are hubs of activity. Other perks include a health and body spa (fees may apply), nightly live shows and complimentary use of non-motorized water sports.

Features

The all-inclusive Barcelo Costa Cancun has four restaurants without dress codes, two bars and an expansive free-form pool. Its health and beauty spa offers massages and body treatments and is outfitted with a six-person hot tub and adjacent cold-water plunge pool (fees may apply). Live nightly entertainment, contests and beach games and non-motorized water sports are among the all-ages activities. A club for kids with babysitting services gives grownups a change to relax over a cocktail at either of the two bars.

Terrance, 1 King bed.
Recently refurbished room, Mediterranean-style decor and in front of the sea, with a king-sized bed and a large terrace with hot tub and a hammock. Fitted with a minibar, coffee maker, safe, air-conditioning, flatscreen TV operating on a pay-per-view system ($), wi-fi ($), bathroom with a shower, telephone, hairdryer, iron and ironing board.

Hotel Policies

Check-in:

3:00 PM

Check-out:

12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Great staff, bad location

This hotel has great staff who will do anything they can to make your stay great. The rooms are clean and comfortable. On the other side, the hotel location is definitively not good. It is NOT on the open ocean so you will not get to experience the famous turquoise sea of Cancun but just a small beach full of algae. The pool is not good either. It has a central fountain that makes it impossible to swim without hitting someone else. The restaurants are good and the service is fine. Overall, a good experience for the price paid but I advice you to spend some more money and go to a place with an open beach.

Hotel features (5 = best, 1 = worst):

Amenities:

3

Cleanliness:

5

Hotel staff:

5

Comfort:

4

Location:

1

Value:

2

Trip purpose:

Business

Review of Barcelo Costa Cancun - All inclusive

Reviewer score

5

5.01.0

Would recommend

Maureen W.

Business

Villa Rica

Jan 5, 2015

Fun family trip

Everyone was helpful and very nice. Loved the hitel

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

5

Comfort:

4

Location:

4

Value:

5

Trip purpose:

Business

Review of Barcelo Costa Cancun - All inclusive

Reviewer score

2

5.01.0

Would not recommend

OFRA72

Business

LOS ANGELES

Nov 24, 2014

Very dissapointed

Had many issues at the hotel, got a room with King bed when I was traveling with my brother. Had money theft, problems with door locks and spent hours at the reception resolving issues. Hotel management wasn't helpful.

Hotel features (5 = best, 1 = worst):

Amenities:

3

Cleanliness:

1

Hotel staff:

4

Comfort:

1

Location:

1

Value:

2

Trip purpose:

Business

Review of Barcelo Costa Cancun - All inclusive

Reviewer score

5

5.01.0

Would recommend

popcorn lady

Business

usa

Jul 14, 2014

wonderful first time out of the country vacation

It was above and beyond anything we saw on the reviews as we were booking this vacation

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

5

Trip purpose:

Business

Time-saving tip:
Not Applicable

Don't need to pack very many clothes - swim suit and cover up for women, swim trunks and a t shirt for guys except for evening - one pair of pants and a couple of shirts will do even for a 5-6 day trip

Review of Barcelo Costa Cancun - All inclusive

Reviewer score

4

5.01.0

Would recommend

Mr. Chipote

Business

USA

May 31, 2014

My family vacations

Just want to share with all of you the great time had it. They were the best vacation time with my family.
Cant wait for next year, we would like to come back

Hotel features (5 = best, 1 = worst):

Amenities:

3

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

4

Value:

4

Trip purpose:

Business

Dining tip:
In Hotel

Delicious!!! Breakfast,snacks and dinner. Excellent!!

Review of Barcelo Costa Cancun - All inclusive

Reviewer score

5

5.01.0

Would recommend

Great Jose

Business

Mandeville, Louisiana

May 21, 2014

TERRIFIC VACATION

This was a first for me especially where everything was inclusive. The meals were great and very tasty, and at the Albatross, which severed buffet was excellent. Hotel were excellent and catered to your needs with out question. I would highly recommend this establishment, and I would not hesitate in going back.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

5

Trip purpose:

Business

Dining tip:
In Hotel

Don Quixote restaurant specialized in Spanish cuisine which should not be missed.

Review of Barcelo Costa Cancun - All inclusive

Reviewer score

4

5.01.0

Would recommend

Qwerty99

Business

CO

Mar 9, 2014

Great budget trip

Overall a very good time. Hotel staff was nice, though the concierge was not so helpful but really didn't need to use them that much. The activities was as expected. Pretty much the same as any other hotel. Food was pretty good and the beach was small but we walked around the other beaches in the area and this was the best. Over all a great family vacation. We left just in time as the spring breakers were arriving. Would definitely redommend for the value.

Hotel features (5 = best, 1 = worst):

Amenities:

3

Cleanliness:

5

Hotel staff:

3

Comfort:

5

Location:

3

Value:

5

Trip purpose:

Business

Review of Barcelo Costa Cancun - All inclusive

Reviewer score

4

5.01.0

Would recommend

beaner

Business

S New Berlin NY

Jun 29, 2013

great for small children

very nice, great food & service. Was not so happy with location, no waves, located on an inlet where large boats docked . The ferry took off from next door all day long. Very small beach but clean. An excellent beach for small children.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

5

Comfort:

4

Location:

2

Value:

5

Trip purpose:

Business

Dining tip:
In Hotel

If you want to eat in the other restaurants beside the buffet, make your reservation early

Review of Barcelo Costa Cancun - All inclusive

Reviewer score

4

5.01.0

Would recommend

Juliark

Business

Oregon

Apr 1, 2013

Very good family vacation

We were cautious because it was our first time in Mexico and because we were going there with children during spring break. But from the very first moment till the end of our stay we enjoyed the courteous staff, the beauty of the hotel and its amenities (excellent food, good pool, the spa, entertaining show). We had a clean, large, nice-looking room with good beds and spacious balcony with a pool view (we did not ask for upgrades - just took the room we were offered). The only drawback was that, despite a nice clean beach, the swimming area is extremely small and and almost always there was a strong current, so we ended up swimming at a public beach about a mile away. Also, the music played at the premises was way too loud.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

5

Comfort:

4

Location:

3

Value:

4

Trip purpose:

Business

Sightseeing tip:
Short walk from hotel

Playa Linda, a public beach across the bay, offers a much better swimming experience

Review of Barcelo Costa Cancun - All inclusive

Reviewer score

3

5.01.0

Would not recommend

travelbug1013

Business

new york

Mar 20, 2013

ok, but never again during spring break

I went with my husband and 8month old. We have been to Cancun 6+ Times but first time at this resort and this time of year. The price was good, location nice, but lots of boats in and out so you smell fuel all of the time from the idoling boats. Water in pool and ocean was cool for this time of year, but clean. We were hounded to receive our "welcome package" I ended up unplugging our room phone after they called so much and woke my baby. They need to update what they offer for a crib, it was dragged up, no wheels, all wooden and old. I checked it for bed bugs because it looked so bad. But it worked out ok. I liked our location and view from the room, The nice balcony with hammock. The spring breakers weren't all bad in the beginning, but it gradually got worse. The last night was the worst screaming and banging on doors, we had to call and complain. The room was beautiful, bathroom huge, no tub so a bit harder to bathe my baby but we made it work. The food and restaurants were very good, like some SO a bit repetitive but always good choices. No swim up bar, small pool. Mixed drinks were horrible, very syrupy, even the margaritas were gross, we stuck to Coronas....that was the least I've EVER seen my husband drink while on vacation. Nice palm trees throughout the beach area. We used best day for travel round trip from airport they are always the best and located in the lobby. The waiters were very helpful with our baby ,Orlando was awesome! :) we received discounts on many things like lobster dinners and spa massage. I enjoyed a stone massage that was wonderful! The elevator was small and slow, thankfully we were on the second floor, we carried my son in his stroller most of the time. We stayed at a barcelo before in DR and were hounded there to be involved in the time shares, they don't like to hear no. We usually stay at Riu' s now...but wanted to give this one a try. Our fault for going during this time of year, but we made the best if it. I might go back in a quieter time of year, but I don't think my husband will.

Hotel features (5 = best, 1 = worst):

Amenities:

2

Cleanliness:

4

Hotel staff:

3

Comfort:

4

Location:

3

Value:

3

Trip purpose:

Business

Sightseeing tip:
Short drive from hotel

Go to the local Wal-Mart hop on the bus for a short trip to get great deals on liquor and gifts! The flea market guys tend to "adjust" prices as they feel and can get rude.