A Connecticut limo driver with six kids was thrilled to discover he had won $10,000 in scholarship funds in a new Coca Cola sweepstakes. He even got a message from Coke congratulating him on his win. Turns out it wasn’t The Real Thing after all: the message was an error, triggered by a promo test. He hadn’t won a cent, because the “Twist and Text” contest didn’t actually start for another three weeks.

Lillian bought what she thought was a new phone from an eBay seller with a lot of great feedback. The longer she has it, though, the more evidence she finds that it’s probably not new. Sometimes buying electronics off of eBay is like slowly peeling an onion.

Can your late-model GM vehicle melt snow and ice with a blast of heated windshield wiper fluid? It might be one of 944,000 vehicles with a faulty heating system that can cause odors, smoke, or even a surprise car fire.

Over a quarter-million passengers were bumped from flights in the past eight months, a number that is set to grow as airlines try to boost anemic profits by slashing fleets. The Department of Transportation requires airlines to compensate bumped passengers with cash or vouchers, but savvy passengers can leverage their situation to negotiate heftier payments…

Reader Matt says he bought gas from a Sunoco station in New Jersey, but the price advertised didn’t match the price he was actually charged. He even “double checked” to make sure there wasn’t a separate price for cash vs credit. Matt says he tried to resolve the dispute with an employee, but that the employee “just kept saying he doesn’t know why it’s happening. So I just snapped a picture and left.” What should Matt do?