Identity Theft and Online Fraud

If you suspect that you are a victim of fraud or identity theft, call us at 812-238-6000 or 800-511-0045 immediately. Your prompt attention to this matter will reduce the amount of damage an identity thief can do to your credit.

Suspicious Emails

You can fight identity theft. Here’s how:

Never provide personal or financial information, including your Social Security number, account numbers or passwords, over the phone or the internet, if you did not initiate the contact.

Never click on the link provided in an email you think is suspicious. In addition to stealing your personal information, the link may contain a virus that can contaminate your computer.

Do not provide your debit or credit card number if you receive an automated voice or text message to your cell phone stating your debit or credit card has been deactivated.

Do not become a victim to online auction, paying agent, lottery, secret shopper or similar scams. Be on-guard if you receive a check or deposit accompanied by an instruction to transfer a portion of the money to someone else. For helpful information, visit the FBI Scams & Safety page.

Do not be intimidated by an email or caller who suggests dire consequences if you do not immediately provide or verify financial information.

If you are unsure whether a contact is legitimate, go to the company’s website by typing in the site address or using a page you have previously bookmarked, instead of using a link provided within the email. You can also contact the company using a phone number obtained from a trusted source.

Anti-spyware protection: Make sure your computer has an anti-spyware protection program that detects and removes all forms of spyware, which can steal vital information. Use this program to scan your computer frequently and make sure to update the software regularly.

Anti-virus protection: Make sure your computer has an anti-virus protection program that detects and removes viruses and make sure to update the software regularly.

Firewall: Add a firewall to your computer system. A firewall refers to any of a number of security services that prevent unauthorized users from gaining access to a computer, or that monitor transfers of information to and from the computer.

Operating system and software upgrades: Install all software fixes (sometimes called “patches” or “service packs”) that are made available for your computer programs as soon as possible, especially if the fix addresses a security hole. All programs, such as your Windows, Mac or Linux operating systems, need to be updated from time to time.

Use a current web browser: Newer browsers are being deployed with your security in mind.

Activate pop-up blocker: Activate a pop-up blocking tool. Pop-ups can be more than an annoyance.

Protect user names and passwords: Make sure to keep this information confidential.

Communication, Identity, and Online Safety Resources

We want you to be safe and secure using the Internet. We want to help you to take every precaution possible to help protect yourself from fraud, scams, and identity theft. Each month, our cybersecurity team will be posting new alerts, tips, and techniques that will help you to protect yourself online. Please keep returning so that you can keep current with the electronic threats that are out there.