CloudWalk Framework - Ingenico Telium 2

This guide will walk you through the process of installing the CloudWalk Framework on terminals Ingenico ICT220, ICT250, IWL220, IWL250 and IWL280. Be aware of the prerequisites and follow the installation process carefully.

Prerequisites

Operating System: Microsoft Windows XP SP3 or later.

USB memory stick: A USB pendrive.

USB Adapter: Required only for installation on IWL220, IWL250 and IWL280

Cleaning the device

Access the menu of the OS restarting the device and pressing F and the screen below will appear:

A98 X016C
[4112 - 255]

From the main menu, select the Delete menu option:

Download menu
Diagnosis menu
>>Delete menu<<
Parameters menu

Then select the menu Delete application:

>>Delete application<<
Delete library
Delete Data file

The next screen lists some applications installed on the device where M2OS refers to Telium Manager, that should not be deleted. To delete any other file, select the file to be deleted and press the GREEN button.

DO NOT delete the contents of the menu Delete library or file M2OS, otherwise the device may be damaged.

Preparing pendrive

To load the CloudWalk Framework package on the USB pendrive, follow this procedure:

Connect the USB pendrive to the computer

Format the pendrive

Extract the CloudWalk Framework downloaded at the beginning of this tutorial

nIn the unzipped folder open the folder 'Framework' and copy the folder Telium to the pendrive

Mac OS X users: To avoid problems with hidden files when unzipping the CloudWalk Framework package, it is recommended to use the free app iZip Archiver to uncompress the package.

Loading the framework on the device

ICT220 and ICT250 Models contain a USB input located on the bottom of the device, plug in your USB stick as in the picture:

IWL220, IWL250 and IWL280 models already have an entry for an USB adapter on the left side of the device. Connect the USB and then connect the USB on the other end, as the image below:

Then follow this procedure:

Restart the device and hold F4 button. The device will display the message USB MASS STORAGE

Wait a few seconds until the device show the WALK directory on display

Select the WALK directory pressing GREEN

Wait for the process to load CloudWalk Framework package

When finished, the device will display the following screen:

WALK
Software activate
OK

Then will be presented the first launch setup.

Troubleshooting

If the loading process didn't start, please make sure that:

The USB stick is formatted with FAT32.

Just the TELIUM folder is present on the root of the USB pendrive.

What is the setup menu password?

If your device is requesting a password to access the setup menu, this password was previously set by someone. Please get in touch with your the POS supplier.

CloudWalk Framework - First launch

Now that the CloudWalk Framework has already been installed on the device, the next step is to perform the first launch configuration.