Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

After responding to a FREE sample of Hydroderm wrinkle cream and sending the postage and handleing fee which was $7.90. I recieved the product which was a very small size bottle of liquid that required my own face cream to be applied on top of it (they didn't mention this in the AD)this was to be used for 30 days and then could be reordered at normal price if customer was satisfied with the product. 32 days after first order I received 2 hits on my debit card, one for $49.95 and another for $47.00. I called the company for an explanation and was told that I was supposed to send unused portion back in order to not be billed full price. This was a FREE sample. There was no unused portion and the face cream did not work satisfactory. My bank is trying to recover the money for me and I just want other consumers to be warned. Thank you

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.