LEARNED ABOUT THE SUSPECT'S DEFENSE. THAT'S TONIGHT AT 10:00. IT'S HOW A LOT OF PEOPLE START THEIR WEEKENDS, A QUICK STOP BY A RED BOX KIOSK TO GET A MOVIE OR TWO, BUT FOR ONE MAN, THAT ROUTINE PURCHASE WAS A HUGE LETDOWN BECAUSE OF WHAT CAME OUT AFTER HE PAID. LOCAL 2 INVESTIGATOR JOEL EISENBAUM IS ON THE CASE. Reporter: ARE YOU FAMILIAR WITH THE CONCEPT OF THE RED BOX? ^ IT'S GREAT. IT'S LIKE AN AUTOMATIC MOVIE-VENDING MISTAKEN, D.V.D. RENTAL SYSTEM, BUT IT APPEARS SOMEONE RIGHT HERE IN HOUSTON IS ACTUALLY TRYING TO GAME THE SYSTEM. I GET HOME FROM WORK, I WANT A GOOD MOVIE TO WATCH TO RELAX AND JUST ENJOY MY EVENINGS. Reporter: MICHAEL BROUSSARD IS BUMMED AT THIS KROEGER OFF 249 NEAR ANTOINE IN NORTH HOUSTON. HE THOUGHT HE WAS ALL SET. HE'D RENTED JOYRIDE 3 FROM RED BOX, AND HE WAS TAKEN FOR A RIDE, ALL RIGHT. HOW CAN I WATCH THIS? THAT (bleep) ME OFF. SDWLEP THAT'S LITERALLY JUST PHOTOCOPIED? PHOTOCOPIED. Reporter: IT APPEARED SOME EARLIER SON OF A GUN PHOTOCOPIED IT, STUFFED IT INTO THE CASE AND RETURNED IT, FOOLING THE MACHINE, BUT MAYBE NOT ENTIRELY. QUOTE, RED BOX EMPLOYS SOPHISTICATED SYSTEMS TO IDENTIFY EACH OCCURRENCE OF FRAUD. WE HAVE STRONG PARTNERSHIPS WITH WITH LAW ENFORCEMENT, A SPOKESPERSON TOLD US. IT COULD BE AS SIMPLE AS THE CREDIT CARD LINKED TO THE RENTAL THAT SOLVES THIS CAPER. AT ANY RATE, BROUSSARD, WHO HAS BEEN COMPENSATED WITH A FEW FREE RENTAL CODES FROM RED BOX, SAYS SHAME ON YOU, MOVIE THIEF. WHEN I OPEN UP THE BOX, I WANT TO SEE THAT. I'M LOOKING FOR THE REAL DEAL. YOU KNOW? Reporter: SO IF YOU EVER COME ACROSS THIS WEIRD PAPER MOVIE PROBLEM, REPRESENTATIVE FOR RED BOX SAYS DON'T SWEAT IT, JUST CALL THEIR 1-800 NUMBER, THEY'LL HOOK YOU UP

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