Welcome to the Make Shift Community Ltd. Privacy Notice

This Privacy Notice is designed to help you understand everything you need to know about the what, why and how’s of our data gathering and processing operations, and what your legal rights are.

We hope you’ll take some time to read this document; we’ve tried to keep it all as simple as possible and we will keep you informed if there are any changes to the way we process your personal data in the future, before making them.

Make Shift Community Ltd. takes its responsibility of protecting your data very seriously and we do advise you get to know our practices – If there’s anything in this policy you don’t understand or if you want to ask any questions, please feel free to contact us using any of the details below.

Who are we?

We are Make Shift Community Ltd., a Private Limited Company registered in England and Wales at Suite A, 2nd Floor, 2/6 Atlantic Road, London, England, SW9 8HY, company registration number 09709012. In this document Make Shift Community Ltd. will sometimes be referred to as “we”.

What kind of personal data might we ask you to provide?

Make Shift Community Ltd. will only ever ask for personal data if it is required for a specific purpose; with that in mind we have created a full list of all the kinds of personal data that we may ask you to provide in order to achieve those purposes. The kinds of personal data we may collect are:

Why do we collect personal data?

We will use personal data firstly to fulfil any contractual obligations that exist between us and yourself; where we request personal data be provided to meet the terms of any such contract you will be required to provide the relevant personal data or we will not be able to deliver the goods and/or services you want. In such cases the lawful basis of us processing the personal data is that it is necessary for the performance of a contract.

We may also process your personal data in accordance with our legitimate business interests; this is on the considered measure that we need the personal data to achieve the various purposes and that it could be reasonable for an individual to expect their data to be used for those purposes.

To inform you of other goods and services we provide, or offers that may interest you (direct marketing)

To send notifications on subjects you have subscribed to, or otherwise asked us to keep you informed of

To improve the quality of the services we offer, and to better understand our customers’ needs by requesting feedback, or requesting you review the services we have provided, or we may send survey forms that we ask you to complete

To notify you of any changes to the goods and/or services we provide, or have provided, that may affect you

To allow us to understand the scale and range of our customer base; for statistical analysis and market research

To recognise when customers re-engage with our services

To allow us to support and maintain our products in active service

Improve website so content is delivered more efficiently

To enhance the security measures in place that protect data we are responsible for

To protect the company’s assets

We may also process your personal data in order for Make Shift Community Ltd. to comply with our various legal obligations; this might include:

Providing for financial commitments between us and yourself, or to relevant financial authorities

Complying with industry regulatory requirements and any self-regulatory schemes

Carrying out required business operations and due diligence; e.g. administration, security, reorganisations, investment or corporate/asset sales

Cooperating with relevant authorities for reporting criminal activity, or to detect and prevent fraud

To investigate any insurance claims, claims of unfair dismissal, claims of any kind of harassment or of discrimination, or any other claim whereby we may have to defend ourselves.

Where we process special categories of personal data, other than where we have your consent to do so we shall be processing this data on one or more of the following lawful bases:

It is necessary for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes

Why do we collect personal data?

Other than collecting data directly from you;

We may gather personal data from sources including:

From third party organisations, which can mean your personal data has been provided directly by another company for a specific purpose, or where you may have accessed our platforms through a third-party online service

Local or national authorities provided for specific purposes

If you would like more information about how Make Shift Community Ltd. uses internet cookies please see our Cookies Policy below.

Who might we share your information with?

We may share your personal data with the other members of our group of companies, which includes any subsidiary or the holding company (each as defined by the Companies Act 2006) of Make Shift Community Ltd.

In order to achieve the above stated purposes for which we process your personal data, we may need to share your personal data with various third-party service providers who act as data processors.

We may share your personal data with third-party organisations acting as data controllers or with specific individuals, groups or other organisations who act as neither data controllers nor data processors, but only where we are either legally require to do so by law or where doing so is necessary to achieve the intended stated purpose of processing the data

In the event that we sell or reorganise our business, or if otherwise required by law or by an authorised regulator, we may transfer your personal data as a part of the general business data to the relevant parties.

Where is my data going to be stored?

We may be required to transfer your personal data to organisations who intend to transfer the data outside the EU. Where such transfers of data take place, we shall ensure that contracts are in place between the parties involved that ensure the recipient organisation has a suitable standard of data protection in place.

How long will we keep your data for?

We will keep your personal data only for as long as required in order to achieve the purposes for which it was gathered, in line with this privacy notice.

For determining when personal data should be erased we shall take into consideration the amount of and sensitivity of the personal data we have, the amount of harm that could be caused by a data breach, the benefits of the purposes the data is being used for and any legal requirements that we are bound to.

You may request that we erase your personal data an anytime, though in cases where there is a remaining relevant or legal reason why we are required to keep the data we may opt to restrict the amount of processing being conducted to what is absolute necessary in line with your legal rights in order to minimise the impact the processing will have.

Your Rights, Our Responsibility

There are several rights granted to you immediately upon providing us with your personal information; some of these are mentioned above. We’d like you to know that at Make Shift Community we take your rights as a Natural Person seriously and will always conduct ourselves in a way that is considerate of our responsibility to serve your legal rights.

You have the Right of Access

This grants you the right to confirm whether or not your personal data is being processed, and to be provided with relevant details of what those processing operations are and what personal data of yours is being processed.

If you would like access to the personal data we have about you, we ask that you contact us by using any of the details below.

The Right to Rectification

This one is fairly straight forward; if you notice that the data we have about you is inaccurate or incomplete, you may request we rectify the mistake. We will make every effort to respond to requests of this type immediately.

The Right to Objection

The right to object is a basic freedom all democracies enjoy. If you wish to object to the way we use, or have used, your personal data you may do so freely.

The Right to Portability

This is a legal right afforded to you that states we must pass on all of the details you have provided to us in a machine-readable format, either to your or to another provider of your choosing.

The Right to Complain

We will always try to maintain the highest standards and encourage the confidence our customers have in us as an organisation. In order that we can achieve this we do request that any complaints be first brought to our attention so we can properly investigate matters; if however you would like to complain about Make Shift Community to a supervisory authority you may do so by contacting the Information Commissioners Office on 0303 123 1113, or anyone of the other reporting methods listed on their website - https://ico.org.uk/concerns

Make Shift Community Limited Cookie Policy

This website uses cookies.

A cookie is a small text file that is downloaded to your computer that gives you a more personalised experience when using our website. They are not harmful and are not used to identify you personally.

For example, a cookie can record certain information about a visitor to a website to tailor their options for when they next visit.

By continuing to use this website, we at Make Shift Community Limited will assume that you are happy with our cookie policy and that we can place cookies on your computer device.

Most internet browsers will allow you to turn off cookies if you wish. You should refer to the Help guide of your browser to learn how to do this. Please remember that disabling or blocking cookies may impact your ability to use websites and the services that they offer.

Cookies We Use

Necessary Cookies

These help to make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies:

Cookie Name

Provider

Purpose

Type

Expiry

test

makeshift.org

Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.

HTML

Persistent

Statistics Cookies

These help a website owner to understand how visitors interact with their website by collecting and reporting information anonymously:

Cookie Name

Provider

Purpose

Type

Expiry

_ga

makeshift.org

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

HTTP

2 years

_gat

makeshift.org

Used by Google Analytics to throttle request rate

HTTP

1 day

_gld

makeshift.org

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

HTTP

1 day

collect

google-analytics.com

Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

Pixel

Session

p.gif

typekit.net

Keeps track of special fonts used on the website for internal analysis. The cookie does not register any visitor data.

Pixel

Session

ss_cvisit

makeshift.org

Contains data on the visit. Collects data such as time spent on the website and website interaction.

HTTP

Session

Marketing Cookies

These are used to track visitors to a website with the intention of displaying advertisements that are relevant to the user. These may include cookies set and collected by our third-party advertisers or providers:

Cookie Name

Provider

Purpose

Type

Expiry

ss_cid

makeshift.org

Collects data on visitors. This information is used to assign visitors into segments, making website advertisement more efficient.

HTTP

2 years

ss_cpvisit

makeshift.org

Collects data on visitors. This information is used to assign visitors into segments, making website advertisement more efficient.

HTTP

2 years

ss_cvr

makeshift.org

Collects data on visitors. This information is used to assign visitors into segments, making website advertisement more efficient

HTTP

2 years

ss_cvt

makeshift.org

Collects data on visitors. This information is used to assign visitors into segments, making website advertisement more efficient