When it comes to people and producing results through other people's efforts, if we don’t distinguish different patterns of behavior and apportion them correctly our business becomes largely susceptible to the whims of personality types.

Contribution tends to be adoc and inconsistent when there is little understanding about behavioral styles and core values as a framework. What tends to happen is the recurring complaints are pandered to by management in a never ending effort to appease the never ending level of dissatisfaction and gripes, this however does little to provide a pathway forward for the business.

Core Values are a behavioural framework

Core values are something that already exists in your business, however mostly these values are undistinguished and undefined - they are very real and an integral part of what is deemed a right and wrong in your company’s unspoken culture. Those that understand the core values of the business unconsciously operate consistent with them and many considerations for decision making don’t need to be outwardly discussed, they are simply implied as a given. It seems like common sense to those that fit the company values but to those that don’t blank stares, or wishy washy answers drive our frustration toward them. When we define core values in a business it adds clarity to recruitment processes and also supports discovering if members of your current team are on the right bus, or not as the case may be.