FAQ

1. browse the catalogue and click on the product you want
2. on the product details page select the size and colour you prefer
3. click on "Add to Shopping Bag"
4. a summary window will open. Click on "View Shopping Bag and check out"
5. enter the delivery address and payment information

You can check and change the contents of your Shopping Bag at any time and you can pay with any major credit card (MasterCard, Visa, American Express and PostePay) or PayPal.

You can edit the order before the warehouse has processed it. If you change your mind, we recommend that you contact our Customer Services Department immediately so that they can verify the status of your request.

In any case, you can request the return of the item within 14 days of delivery of the order for any reason. You can find more information in "Returns and Refunds" and in "Terms and Conditions".