We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

New!Find and book your ideal hotel on TripAdvisor — and get the lowest prices

It felt dirty from the moment we opened the door. The lobby was beautiful and the people were very friendly.
I understand completely, the house keepers are not given enough time to clean the rooms properly .... not the fault of the housekeeper .... they are required to clean many rooms a day and are not given the time it...

My husband and I booked a two night stay at this hotel. We experienced travel delays and as a result arrived at the hotel around 11pm exhausted. We were sent to room 234. The room was dirty and broken from top to bottom! Shockingly the bed and linens were fresh and clean, so we slept. The next morning we discovered...

We as well as several family members stayed at this hotel for a family funeral. Front desk was very helpful and nice, and gave us a 2 room suite when all we had reserved was a one room suite because it wasn't ready when we got there. 1st room smelled like mold, had to move. Gave us another. Hotel needs...

Reserved 2 room suite on Internet (one king bed-2double bed and sofa sleeper), checked in and went to room to find it was 2 room suite (both rooms 1 bed). Went down to lobby and talked to GM Marcie, at first she was kinda rude, I gave her my reservation that I had printed which specifically stated what I reserved....

More

Report

Helpful?

Thank Robyn r

deerimar, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Hi Robyn: Thank You for the nice review, We always try to correct any issue that may have been caused to our guests, Thank You your understanding. Marcy Deering, GM

I rated my stay at the hotel poor because the time I was there the refrigerator was not working and my food spoiled. The room was cleaned and the trash was not emptied.
The room smelled .

Report

Helpful?

Thank 346duaned

deerimar, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Hello : As we spoke about the fridge, I am sorry that it did not work, we did compensate you for your lost food. I am working hard on getting the hotel up to par, it is taking longer that I had expected. Please accept my apologies. Marcy Deering, GM

deerimar, General Manager at Hawthorn Suites By Wyndham Jacksonville, responded to this review

Hello Julianne: I am very sorry about your stay, I am working on changing things for the better here. I do remember we were going to move your room, but the maintenance staff was able to correct the issues. Thank You again,

Welcome to the Hawthorn Suites by Wyndham located in the Baymeadows area. Come experience our 116 condominium-style suites offering one and two bedroom suites. Our suite come with a separate sleeping area and a living area with a sofa bed. Enjoy the convenience of being able to cook a meal in the fully equipped kitchen providing a stove, refrigerator, dishwasher and microwave. We have hot buffet breakfast 7 days a week and a light dinner Monday - Thursday. Enjoy your favorite cable television show on any of the two, 36 inch flat screen TVs. Our extended stay hotel is near businesses such as Citibank, Bank of America, Blue Cross, Blue Shield, Convergys, State Farm, GE Aviation and JP Morgan Chase. Play a game of basketball on our sports court or come work out in our fitness center and take a dip in our outdoor pool and hot tub. Whatever you enjoy, we look forward to having you as our guest. We are a pet friendly property, $50.00 fee....more less

Additional Information about Hawthorn Suites By Wyndham Jacksonville

Address: 8737 Baymeadows Rd, Jacksonville, FL 32256-7425

Region:United States > Florida > Jacksonville

Price Range:
RM381 - RM758 (Based on Average Rates for a Standard Room)

Hotel Class:3 star — Hawthorn Suites By Wyndham Jacksonville 3*

Number of rooms: 116

Reservation Options:

TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Odigeo and Priceline so you can book your Hawthorn Suites By Wyndham Jacksonville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:

Homewood Suites By Hilton Jacksonville Hotel Jacksonville

Hilton Jacksonville

Homewood Suites Jacksonville

Homewood Jacksonville

Jacksonville Homewood Suites

Jacksonville Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

* TripAdvisor LLC is not a booking agent and does not charge any service fees to users of our site... (more)

We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content.

Welcome back!

Prices may have changed while you were gone. Please refresh the page to see the latest prices for Hawthorn Suites By Wyndham Jacksonville.

Refresh Prices

PriceFinder is your ultimate hotel booking tool, checking hundreds of sites to help you find the lowest prices.