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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

Re: Where do quaratined emails go?

My concern was that ZA appeared to flag a file that was not present in the folder claimed.

Never heard of this before. Try to recollect your memory on the day it happen and think how that file went into the desktop.

For complete logs see under the c:\windows\Internet Logs

Please note that you are two versions behind the current ZASS. You should update ZA to the latest version. Considering the above weird happenings it may be good to have a clean install (i.e. remove the current ZASS before installing the new). You find the latest version here: www.zonealarm.com/zasuitedownload/

Finally, as registered user of ZA you can contact, free of charge, the official ZA technical support at the link in my signature (we are all users here).