Service Reviews

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Service RatingExcellence at its best. All should aspire to do same.By Smartandhappy on 09/19/17 08:39:14 AM PDTRecommend this dealer? Yes

Walter's Automotive

Austin Schneider handled my service on 2014 smart car. From roadside assistance to final delivery, all work was handled in a professional, yet comfortable and friendly, manner. Walters Mercedes-Benz/Smart dealership is superior to all others. Trustworthy, responsive, and detail oriented... only ...
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Dealer Response

James we're so glad Austin was there to take care of you from start to finish. Breakdowns are very frustrating so we do our best to make sure through the process we keep it as comfortable as possible. We appreciate your business and look forward to working wit... Read more

Service RatingContinued Quality Service By Bwoo1854 on 09/14/17 09:15:33 PM PDTRecommend this dealer? Yes

Walter's Automotive

David Greene
I'm always excited and appreciative of seeing Mark Interlicchia when I go to Walters MBZ. I know that I will be taken care of without having to ask for anything. When I do have a question David is available with a quick response to a quote or answer of my question. I really want t...
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Dealer Response

We're so glad David and Mark continue to provide you with the service you require but not only require, you deserve. We appreciate your business and look forward to working with you again in the future. Please be sure to check our Facebook and Twitter for savi... Read more

I came in to have my A service done. I was impressed with the express service that was provided. Cody Bury was nice and professional.
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Dealer Response

We're so glad you stopped by. It's great to hear Cody was nice and professional. We appreciate your business and look forward to working with you again in the future. Please be sure to check our Facebook and Twitter for savings, updates, and more! Regards Ray ... Read more

Service RatingExcellent Customer Service By Highland on 09/10/17 11:05:14 PM PDTRecommend this dealer? Yes

Walter's Automotive

I received excellent customer service at Walter's Automotive in Riverside CA. J.R. Rodriguez was my service coordinator. He was friendly and professional. I've been a customer since 1998 and I have always received outstanding service.
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Dealer Response

Thank you for being a loyal Walter's customer. We're glad we could provide 19 years of sustained service. It's great to know J.R continues to give you the service you deserve. Your business is appreciated and we look forward to working with you again. Be sure ... Read more

As usual JR Rodriguez took care of my GL450 service needs. Always an awesome experience that's why I keep coming back to Walter's Mercedes of Riverside. Got their August Service B Special for a great price and excellent customer service!
Thanks JR!
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