Services

Our professional services enhance your use of EnergyCAP software. We offer implementation assistance, custom programming, development of integrations to other systems, bill processing, database analysis, training, and technical support. We’ll help you get more out of EnergyCAP.

Project Management

An experienced project manager oversees the EnergyCAP implementation project, providing systems engineering, assistance, and consultation as you become familiar with EnergyCAP. Behind your project manager stands a talented energy management services support team with more than thirty years of combined implementation experience. Our project management staff includes Project Management Professionals (PMP) as well as Certified Energy Managers (CEM), Certified Measurement & Verification Professionals (CMVP), and Business Energy Professionals (BEP) as certified by the Association of Energy Engineers.

Customized Implementation

Since every organization is unique, we develop a customized implementation plan that meets your specific needs. Although we adhere to standards and best practices, each utility and energy management project is designed to address the specific goals you want to accomplish through EnergyCAP. Our energy management services provide flexible plans that meet the needs of all organizations, whether large or small.

For larger organizations, we offer full project plans that provide services to obtain all required data from you and your vendors as necessary; collect, convert, and enter setup and historical data; develop interfaces to other systems; ensure overall system operations and performance; and set up all license features.

For smaller organizations, we offer hourly project plans from a training and coaching approach to help with the setup and implementation process. Regardless of your size and needs, we have a utility and energy management software plan for you.

ENERGY STAR Setup

EnergyCAP helps you streamline the Portfolio Manager submittal process to receive ENERGY STAR building ratings. Our ENERGY STAR setup service streamlines the process of populating the necessary building attributes in EnergyCAP for each building type in your portfolio.

Software Retro Commissioning

Building owners across the country are achieving tremendous savings by reassessing their facilities and adjusting their building systems to match today’s capabilities and expectations. This same principle can be applied to your EnergyCAP software. Whether your current situation involves changes in staffing, understanding EnergyCAP capabilities, new legislation, reorganization, or updated business priorities, EnergyCAP can offer more value.

Training

We recognize the value of well-trained EnergyCAP users, so we're committed to making sure you receive the right training to use EnergyCAP in an efficient, productive manner. During the implementation phase, we can recommend customized training options that meet organization goals and fit into your budget. On-site and online training are available.

Even after implementation is complete, you can schedule a refresher course to sharpen your knowledge or plan a group training at your facility to adapt to changing organization objectives. We'll help you set the agenda and train you, using your EnergyCAP database. In addition to personal training sessions, we host an annual training conference calledCatalyst.

System Interfaces

We understand that EnergyCAP may not be your only system managing utility bill and energy information. EnergyCAP is an enterprise-wide solution that can interface with a wide variety of data sources, including accounting systems; asset and work order management systems; building automation systems; and metering systems.

Through the use of APIs and data exchange tools, we can develop custom interfaces to enable data transfer to and from other data sources. Most interfaces can be automated through the use of APIs and PowerShell scripts. Your EnergyCAP project manager will work with you to develop specifications for each interface developed for you by EnergyCAP, Inc.

Custom Reports

Report Designer is a Microsoft Excel® Add-in that works by importing data right from your EnergyCAP database into a user-customizable Excel pivot table report. Drawing on the power of our evolving API, Report Designer allows you to tap into your in-house Excel experience and expertise to build custom reports. Report Designer is also bundled with easy-to-use templates, so even novice users can generate reports out of the box.

EnergyCAP offers a library of more than 300 reports. In addition, our development team can create custom reports that meet your specific requirements. Or, if you have in-house Crystal Reports expertise, you can create your own EnergyCAP reports. Training is available to assist your organization's report developers.

Smart CAPture

There is tremendous energy management value in interval data—it helps identify problems and savings opportunities that aren’t visible, apparent, or timely with monthly utility bills—and we want to make sure EnergyCAP users benefit from it.

The Smart CAPture service will load your meter data into EnergyCAP for you. We can automate the upload of already-available data files via Smart Meter Texas, Green Button, and your utility vendors. Smart CAPture can interface with your existing equipment via file transfer, APIs, and gateways. And, if needed, ECI can install new metering equipment. Once in EnergyCAP, your interval data is available for analysis and reporting and can be rolled up for monthly rebill calculations.

Maintenance

Your current subscription to EnergyCAP grants access to all software upgrades and ongoing support through the EnergyCAP Maintenance Agreement (ECMA). Our focus is on software development, so we provide multiple releases throughout the year. Your ECMA also includes additional data services: daily weather data, updated greenhouse gas emissions factors, and automated submittal of your building information to ENERGY STAR Portfolio Manager.

Support

In addition to upgrades, your EnergyCAP Maintenance Agreement (ECMA) provides you with access to our expert customer support via phone, email, web conferencing, and other online tools. Additional free customer support and training resources are available online to ensure a productive user experience for all members of your organization.

Customer Success

Customer Success is personal, empowering, enabling, and is all about your success with EnergyCAP. Specifically, Customer Success is a fixed term of service in which you are assigned a dedicated Customer Success Manager (CSM) who will work with you on mutually agreed EnergyCAP topics or tasks. The average term of service is between one and three months, and you can renew at any time. Think of it as putting your EnergyCAP professional on retainer. You’ll have unlimited access, at least during business hours.