Please read the following information as well as that
which is in the links provided, before e-mailing for
support. (ensure you identify yourself as a customer when
seeking support), if you have a purchased a DigitalNow or
DNTV Live! branded product form a reseller, you must contact
the place of purchase for assistance.

If after you have researched the issue, you still require
direct assistance, please ensure that you provide full
details of your system, hardware and software used. You may
find the
Belarc Advisor a good tool to collect information on
your system and send us the report generated, an alternative
for W7 users is to run DxDiag. A
detailed description of the issue, together with a step by
step account of how to replicate it, will speed up
resolution.

Please note that while we are happy to supply customers
worldwide, we may not always be able to provide the level of
support tat maybe required in particular countries in
relation to local conditions, etc.

All our products come with a software manual on CD or
hard copy, hardware manuals are generally not provided or
necessary to use the product.

New drivers and application software are continuously enhanced by the manufacturers and customers are encouraged to obtain the latest version of the software which may be downloaded fromDNTV Live!,DVICO, Nebula Electronics, VisionPlus and TechniSat for the DVB PCI Cards and USB devices and from M-Audio for the sound cards.

A great forum where one can find an immense amount of information and knowledge about HDTV, HTPC and lots more is at www.avsforum.com

A list of freely available "killer" applications for the HTPC enthusiast is here

DVB-T - A good reference site for Digital TV
Terrestrial broadcasts in Australia, as well as discussion
of Digital TV, FAQ, etc, is
here

You are also invited to visit and join the discussion at the DVB Owners Discussion Forum where very useful information including a DVB-T FAQ
is located. Most of the developers of Australia DVB
applications and tools such as Web Scheduler, Digital Watch,
TS Source file filter, HIP, etc are often available at this
forum.