Switch your bank account to us in just 7 working days

We know it's important that your switch goes smoothly. At Nationwide it's easy. We can move your Direct Debits and standing orders for you and take care of the whole process from beginning to end using the Current Account Switch Service.

If you already have a Nationwide current account it takes just a few minutes to switch via the Internet bank, or around 10 minutes if you're opening a new account online.

Tell us that you'd like to switch

to switch to an account in the same name (whether you're opening a joint or sole account).

Please note: You won't be able to switch from a joint account to a sole account using the Current Account Switch Service.

If you’re signed up for Paym with your previous bank or building society you will automatically be deregistered. If you would like to sign up with Nationwide, visit our support page for details on how to register for Paym.

Keep your switch simple

You can choose the date you want your switch to be completed to help you manage your payments.

Working day 7 of your switch is the switch date that you agreed to online, in branch or over the phone.

Outgoing payment details are received from your old bank or building society

Keeping you informed

Your payment arrangements are being set up on your Nationwide current account

The companies you pay Direct Debit payments to are contacted and your standing orders and bill payments are set up on your Nationwide current account.

If you’re signed up for Paym with your previous bank or building society you will automatically be deregistered. If you would like to sign up with Nationwide, visit our support page for details on how to register for Paym.

If you're opening a new Nationwide current account...

You'll already have an existing card and pin and can continue using your account as usual.
If you're upgrading your account as well as switching you'll receive a new card as part of the process (but your existing card will continue to work in the meantime).

Before your redirection period ends

Don't want us to close your existing current account?

If you'd like to keep your old account open and manage your balance transfer, then maybe a partial switch is the answer for you.

With a partial switch:

All your Direct Debits and regular payments will be set up for you.

This service can take up to 20 working days to complete but we can keep you informed by text throughout, all we need is your mobile number.

You'll need to arrange for any payments going into your account such as your salary or pension to be transferred.

You'll need to keep money in both your old account and new account to cover any payments as the partial switch does not offer automatic redirection

You’ll need to contact any companies that haven’t updated their records so future payments are taken from your Nationwide current account.

Before signing up to use the Nationwide Paym service, you’ll first need to deregister your mobile number from Paym with your previous bank or building society.

This service is not covered by the Current Account Switch Guarantee or the Current Account Switch Agreement as it is a separate service offered by Nationwide.

You can choose a full or partial switch in your switch application.

Important: If you're applying for a new account and want to switch to us at the same time, please consider postage times, holidays etc. when choosing the date you want your switch to complete on, especially if you also want your old account closed once your new account is open.

If you ask us to close your old account your existing card will be cancelled on the completion date and you’ll need to use your new Nationwide card from that date onwards.

All cleared funds will be transferred by midday on day 7 of your switch. Any funds that have not yet cleared such as cheques that have just been paid in will be transferred once they have been cleared.

If you change your mind before the switch has started (7 working days before your switch date) then the whole process can be stopped.
Once the switch has started only certain elements of the switch can be cancelled.

Nationwide Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 106078. You can confirm our registration on the FCA's website (www.fca.org.uk) or by contacting the FCA on 0800 111 6768.

Nationwide is not responsible for the content of external websites.

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