MUST READ: INNOVATIVE PAYMENT OPTIONS ON RADIAN ONLINE

Online shopping
is a modern convenience which is here to stay and growing day by day: it saves
time, it can be done through your smartphone, plus, many online shops including
Radian Online Zambia offer exclusive discounts and products not available in
the traditional brick-and-mortar stores, to name a few of its merits.

Yet online
shopping remains quite intimidating for the first-time online shoppers. It’s
quite understandable because with this, you’re basically buying something from
people you haven’t met with the apprehension on whether your order will be
received by you or not. That's why there are people (especially in Zambia) who
still haven’t fully embraced the idea of online shopping yet, as they still
prefer some form of assurance through physical interaction of some sort.

If you fit in
the above category, yet at the same time are one of those who want to embrace
online shopping, then worry not! We at Radian Online Zambia, have come up with an
innovative payment method that gives you the confidence and security which you
require.

Radian Online
Zambia now offers you a ‘Pay In-Store’
payment method whereby payments for orders placed on the online website can be
done through selected Radian branches and Authorised agencies country-wide. Radian
Branches and Authorised Agencies where these payments can be made are listed on
Our Store Locator page.

The procedure
for making such an In-Store payment for your online order is as below:

Click on ‘PLACE ORDER’. Once
your order is successfully placed, proceed to the Radian Branch/Authorised
Agent that you have nominated as your payment/delivery collection point and
present your Order ID to the Branch Manager/Agent.

Upon receipt of your payment by
the branch manager/agent, you will be issued with an official till receipt as
proof of your payment.

Email / SMS / Whatsapp your
Receipt Number through [email protected]or
0956391959 to notify us once you have done your
payment.

Note: Your order
will be considered cancelled if payment is not received at your chosen In-Store
payment/collection point 48 hours after placement of your order. In-Store
payments without an official till receipt will not be recognised. Kindly ask
for your official till receipt.

We will confirm
receipt of your In-Store payment by E-mail / SMS / Whatsapp to you.

It’s as easy as
that.

Yet there’s
more!

If instead, you
gain confidence by having a bank deposit slip or a bank transfer order note in
your hands for your online order, then you can opt for our ‘Bank Deposit/Bank Transfer’ payment
option as an alternative.

The procedure
for making a Bank Deposit/Bank transfer payment for your online order is as
below:

Click on ‘PLACE ORDER’. Once
your order is successfully placed, the Order ID assigned to your order will act
as the payment reference when transferring/depositing into our bank account.

Proceed to the bank (or using
your bank website/app) and make your deposit/transfer for your order. Bank
Deposit or Transfers to Radian Online have to be deposited/transferred into:

BANK NAME: BARCLAYS BANK ZAMBIA LTD

ACCOUNT NAME: RADIAN LOGISTICS AND WAREHOUSING LIMITED

ACCOUNT NUMBER: 0000001441074

BRANCH: LUSAKA CORPORATE SERVICE CENTRE

SORT CODE (IN CASE OF BANK
TRANSFER): 020016

SWIFT CODE: BARCZMLX

Note: Your order
will remain pending until the funds have cleared into our account. Your order
will be considered cancelled if payment is not received into the Radian Online
account within 48 hours after placement of your order.

We will confirm
receipt of your deposit/transfer by E-mail/SMS/Whatsapp to you.

If you wish to
deposit/transfer into one of our alternative bank accounts (due to
unavailability of Barclays Bank services in your area as an example), then Contact Us, and we will assist you with an
alternative, more accessible bank account to deposit into.

Ironically,
until you’ve made your first successful online purchase, you will always remain
doubtful. You may wish to use the above payment methods (which gives you that
physical interaction to put your mind at ease) any time you like. However, for
those of you who have tried and tested our shopping website and have come to
understand that Radian Online Zambia is a Genuine, Safe and Secure shopping
platform which offers you far more in terms of product choice, quality brands,
and exclusive deals and promos than what is offered through our traditional
Radian Stores branches in the different towns country-wide, then feel free to
use our secure Bank Debit/Credit card
payment option using the procedure below:

On the payment options page,
select ‘Pay Securely using debit/credit card supported by CyberSource’ and
click on CONTINUE.

Enter you card details on the
secure bank page you are redirected to. Radian Online accepts both Visa and
MasterCard debit/credit cards. Unsure about which card details go where? Then have a look at the
infographic below

Once you have input your card
details, click ‘Pay’

It’s as simple
as that!

Radian Online
also offers and accepts Radian Online
Gift Card Vouchers. So the next time you intend to surprise your loved
ones, think Radian Online Gift Vouchers. Feel free to Contact Us or Visit our Frequently Asked Questionspage
for more information.