About UsThe Vacuum Shop established in 1981 specialises in the vacuum cleaner trade, being in the business over 30 years we would like to say we know what we are doing, with a full range of new and reconditioned vacuum cleaners of all shapes and sizes, over 1000 spares and over 800 Bags, belts and filters, we should have the part you are looking for. We offer a low cost, prompt, repair service to most makes and models of domestic vacuums, we specialize in Dyson Vacuum Cleaner repairs and have a fully fitted retail outlet with a fully equipped workshop with specialist tools for vacuum repairs, and a secure online webstore with next day delivery. Contact UsTelephone Number: 01535 210209E-Mail Addresses:Sales Advice: sales@thevacuumshop.co.ukReturns: returns@thevacuumshop.co.ukEnquiries regarding Account Details/Settings etc.: support@thevacuumshop.co.ukPostal AddressThe Vacuum Shop59B Cavendish StreetKeighleyWest YorkshireBD21 3RLReturns:If you are not completely satisfied with your purchase, simply return the item in its original condition within 14 days of reciept. Returned items should be unused and must be retuned in its original packaging with any enclosed documentation. We will issue a full refund upon recipt, excluding the original delivery charge. Alternatively if preferred we can exchange the item. Please Note: Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless stated otherwise. The item is your responsability until it reaches us, Therefore for your own protection we recommend you send the parcel using a reputable delivery service that insures you for the value of the item. The cost of returning the item is your responsability. Delivery charges are only refundable where goods are faulty and a refund is made. Our return address is:The Vacuum Shop59b Cavendish StreetKeighleyWest YorkshireBD21 3RL Delivery: Delivery is sent via Royal Mail or Yodel (Formally known as DHL), Most items are picked, packaged and dispatched for our suppliers warehouse, Occasionally some items are picked, packaged and dispatched from our shop directly, Items are usually dispatched within 1 Working day, but occasionally may be two working days, all items are sent on next day delivery unless stated otherwise.
Delivery Charges:
Orders up to £2.50 will incur a £1.80 delivery charge
Orders up to £4.99 will incur a £3.00 delivery charge
Orders £9.99 will incur a £4.20 delivery charge
Orders over £10 will incur a £6.60 delivery charge
Please Note: Delivery charges are not decided by us but of our wholesale supplier
Payment:We only accept payment via PayPal on our online webstore because it is one of the most safe ways to pay online and our customer safety is one of our top priorities. If you do not have a PayPal account then sign up for one at www.paypal.co.uk its FREE and secure. We accept cash, Debit cards and Credit Cards in our retail outfit. Like us on FacebookClick Here to visit our Facebook page Follow us on TwitterClick Here to follow us on Twitter Visit our YouTube channelClick Here to visit our YouTube channel
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