What Does Independence Mean To You?

One of the most common questions we get asked at our Falls of Sound Hearing Clinics is why we stay independent. In most industries, if you have a bit of success some big company wants to gobble you up. Ours is no different, except for one important fact. We understand that it is this very independence that is the key to our clinic’s success.

The Meaning of Independence

Isn’t freedom what independence is all about? Aren’t the two words synonymous? Where other hearing clinics may be limited in the services and products that they can offer you, we have complete freedom.

The freedom to offer you the best hearing aids for your particular hearing problem. Free to service your hearing devices, even if you purchased them somewhere else or online. Nothing will stand in our way to do our best to help you to the best of our abilities. We are free to do all of this without anyone looking over our shoulders or asking why we didn’t up-sale.

The Value of Being Independently Owned

There can be advantages gained from agreeing to represent a particular company or even selling your business to them outright. You may be able to offer deeper discounts from time to time or specials unavailable outside their networks. But, these come at a cost and for us, that cost is too high.

The cost wouldn’t be ours. It would be to our customers.

Before our founder started her first Falls of Sound Hearing clinic she worked for some of the biggest manufacturing names in the industry. The one truth she learned is that there is no single best brand. They all have strengths and weaknesses.

It was only by being and remaining independent that she could be sure of delivering her clients the best possible service. Falls of Sound remains dedicated to that idea today.

For more information please contact us on 07 3378 5999 for Brisbane and 07 5443 8993 for the Sunshine Coast or submit your enquiry below.

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I needed something removing from my ear at short notice, and the kind ladies at falls of sound squoze me in today, between patients, and sorted me out within minutes! What a wonderful gracious lady she was, helping me out. I so appreciated this kindness and so professional. Many many thanks. A wonderful caring business! Highly recommend them.

Dr. Lucy Hampton was very helpful and so kind! She tried to explain every possible ways to unclog the earwax and how to take care of your ears. If you have any hearing problem or just a tiny problem like removing earwax then this is a to-go place! Fast and comfortable to put your trust in her hand. Thank you so much Dr. Lucy! :)