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I'm not familiar with your camera, but if it does have a condensation problem this might help.
1. Turn off the camera
2. Place the camera in a zip-lock bag with dry rice
3. Leave in the bag for 3-4 days
4. Add the battery and power on
I hope this helps!

This is usually caused by a failed component in the moisture detection circuitry within the camera and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.

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Hi Ginette
The camcorder has a built in Dew sensor that monitors the condensation in the area of the camcorder while it is in use. Normally after leaving the area where the condensation is and the camera sitting for a while it should reset itself, if it doesn't then the dew sensor needs to be replaced. On the model that is shown in the picture it is on the motor bracket assembly. I could be more specific if i had an exact model number.
I hope this helps.

I have the same problem with the camera from Day 1. It was back to the manufacturer at least 3 times when is was within the first year. They were clueless and claimed they could not recreate the problem. I have found it occurs primarily just after fully charging the camera. It seems to work again after sitting a day or so as some of the charge burns off.

Either the dew sensor is defective or there is some condensation inside the unit. Try opening up the unit and pointing a hair dryer at it from about 12" away (enough to blow warm air inside the unit, not hot air). Let that run for about 10-15 minutes and try the unit again. If it continues to fail, than the dew sensor needs to be replaced. This repair shoold be done by a repair shop as cameras are not the easiest to work on.

HI,This is often referred to as DEW and is a sensor inside the camera that
detects moisture. You can hasten the removal most times by warming the
camera with a hairdryer on medium setting and not too close to the
plastic case. When you store the camera store it with a few of those
little bags of silicone crystals that come in many packages that we
just throw away.

1- Turn off the cammera.

2- Unplug the AC/DC Cable from the wall

3- Take off the Battery

4- Open the Tape holder.

5- Hold a portable light bulb around 60Wats (turned on of course) nearby the tape holder like for 10 or 15 min. to warm it up.

PS: If you play any tape and the picture looks like damaged, it might
be because it's not dry enough, so repeat the step 5 to finish.

This is often referred to as DEW and is a sensor inside the camera that detects moisture. You can hasten the removal most times by warming the camera with a hairdryer on medium setting and not too close to the plastic case. When you store the camera store it with a few of those little bags of silicone crystals that come in many packages that we just throw away.

The only thing you can try is to dry it out completely. Open every possible port to the interior, and put it near a dry-heat source. If the moisture is reasonably near a surface it may take a day or two -- if it is in a semi-sealed place it may take forever for the condensation to evaporate out. There's nothing more you can do but have patience and keep trying it to see if the error goes away over time, possibly a looong time.
Before you bring it inside from the cool outdoors, you should seal it in a plastic bag until it warms up -- that way any condensation will form on the outside of the bag and not inside the camera.