I can't install anything that is related with msi or windows installer

Q:I can't install anything that is related with msi or windows installer

I have tried several times to install but when it comes to the loading bar, it remains still, still running but the bar does not move. I tried the fix using cmd with the registry but it is still not working

Currently runnning on Windows 7 64-bit Home Basic

Because of these I also can't upgrade using keys

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I can't install anything that is related with msi or windows installer

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

Hello i have some big problems with my MSI Some days ago i realized MSI didn't install anything because when i downloaded a msi file the installation bar remained empty never progress and the install application freezes and i had to close it with task manager So i tried to fix my Win installer with renaming the files with old reregister but i get quot msiexec exe quot ordinal not found impossible find the ordinal in the link dynamic library msi dll something like that when i try to install an exe related with MSI and the msi and exe files of windows i get this insufficient memory also with MSI installer for fixing it So i cannot also fix with a reinstall I noticed also some system slowness my audio got silent and i had to reinstall driver but i get a mono sound instead of stereo msn didn't work and it corrupted and related Installer other it to problems Windows freezes when i try to contact someone and my Windows Update didn't work first i got an unknown error now seems the service is stopped I have no viruses which do this Windows Installer corrupted and other problems related to it i made a scan too Seems a very bad situation I tried also to reinstall Win vista with a recovery CD but when i put my ID code key it says isn't valid I don't have a OEM install cd because you know never give you these things I tried also the Acer erecovery thing but when i try to restore like quot new quot Windows Installer corrupted and other problems related to it the laptop it happen nothing only the system restart Maybe the laptop didn't recognize anymore the hidden partition for recovery Thanks in advance

A:Windows Installer corrupted and other problems related to it

Go to Start Menu, type "cmd". Right-click on it (when found), and click "Run as Administrator". Then, in the command line, type "sfc /scannow" and press enter, and let it scan.

If that doesn't work, you can (and probably should anyway), run from the command prompt "chkdsk c: /r"

So after I did a repair install of XP for a previous problem I went to Windows Update. It said I needed to install Windows Installer 3.1 to continue. Instead of saying it was done, it said it was unable to install. Then I downloaded the file manually and went to install. It said something about not having permissions, or access denied. I thought it was because my system restore was screwed up, but that's now fixed, so I don't know what the problem is now.

A:Windows Installer 3.1 Won't Install

Are you administrator? If the permissions are screwed up, go into the Control panel and make sure you're an admin.

Trying to install a Silverlight Update, a Java update or other software, I get this window:

What could be the problem ?

A:Windows Installer won't let me install

Go to Control Panel | Programs and Features and uninstall Silverlight entirely, then go to microsoft and download the silverlight package and install it. I have had to do this a few times already, and it is annoying.

Since I reinstalled My Windows XP my Widows installer seems to be corrupt or gone. I have tried to install it from Microsoft but it will not install. Now Flash, and many other programs will not upgrade or install without the installer. Also I cannot delete many programs without it.

Any suggestions?

A:Windows Installer will not install

There is a workaround to uninstall it, then reinstall on M$ site. There is also a Windows Cleanup Utility to clean uninstall some M$ progs on site. (I'm away so can't give the url's).

I use automatic updates on XP Home, and I keep getting a pop up telling me that Windows Installer 3.1 is ready to be installed.

I run the update and just a few seconds later I get another pop-up message telling me that Windows Installer 3.1 is ready to be intsalled. No matter how any times in run the update, it keeps coming back.

A:Windows Installer 3.1 keeps on trying to install

use SYSTEM RESTORE to return your system to before this event occurred.set your WINDOWS UPDATE to-----"notify me but dont automatically download or install them".

I keep getting the usual quot updates are available quot shield on my taskbar and it s always windows itself! install 3.1 installer won't for the latest update of windows installer I ve downloaded it times now and told it to install itself times now and windows installer 3.1 won't install itself! it always seems to work right but never really does It always goes thru its paces and the progress bar goes all the way to the right but at the very end it ends with a message that says two things basically it didn t install properly and I need to restart for the updates to take effect Those both can t be right at the same time obviously It must not have installed because a day or so later the shield pops up again and it s deja vu all over again I read the MS description of the update and it sounds as if it isn t really worth worrying about Is that right If so how do I stop windows update from reminding me every other day or so that it s an available update I want to be reminded just not for THIS one nbsp

Ever since I upgraded to the XP Service Pack 2, I've had nothing but problems. The most annoying of which being Windows Installer/InstallShield won't install anything. It appears like it will install, then stops when it says 'Configuring Windows Installer', then I get this message '1607: Unable to install InstallShield Scripting Runtime'

I have checked out the support at the InstallShield website. They address the issue on the site, but none of the solutions help.

Just wondering if anyone knows of any possible solutions.

Thanks in advance.

Mat

A:Windows Installer Won't Install

There is a new version of the installer on the windows update page.
Give it a try.

I constantly have a Windows update yellow shield on my toolbar (the one showing programmes that are running). When I run it, it is for Microsoft Windows Installer 3.1, but it always says the update could not be installed. And the yellow shield stays. What's this about please and what should I do?

Ok Ive had this problem for about 2 weeks now.
Hardly anything will install without crashing. Im downloading what should be the correct installers of many things like java, shockwave and a lot more applications and they all crash within the first few stages within the installer and I get the error report thing. Same with AIM... It messes up 90% of the time I open it but it managed to install. MSN wont install either.
BUT ironicly. Every single VST and VSTi (theyre just plugins for music creation software... .ddls) Ive installed work - same with all my music apps.

One thing I tried was reinstalling windows installer. No luck - it did install but everything still messes up.

Im running XP SP2 on this machine simply because everything should work on it. Its the Professional 2002 version. I have 2GB of ram and a Q6600 quad core(this may be causing the problem, I dunno)

OK guys....This is driving me nuts. It never used to happen but now it does. Whenever I try to open Microsoft word or excel, or even when I run disk cleanup This box comes up entitled Windows Installer and the message inside of it says "Preparingt to Install"....This goes away after about 30 -45 seconds and the the stuff opens up....But it's a pain in the butt....I think it also does this for some other stuff too.

I haven't made any changes to the computer that I can remeber except running some anti-virus database updates.

I'm not too swift with computers and I can live with this if I have but DO I HAVE TO????

-----------Help please.....Kaara Larson

A:Windows Installer - Preparing to Install...

Hello and welcome to the forum

You should be able to use the Windows Installer Cleanup Utility to stop what is causing the installer to fire up

"windows installer preparing to install..." message keeps popping up every few seconds on my dell desktop with xp media center edition sp3. I thought it might be malware so I ran malwarebytes antimalware and found nothing. I read somewhere that I should install and run the windows installer cleaner so I tried this but it won't let me install the cleaner. It gives a message saying that another program is installing and this needs to finish first. I read up on not being able to run the windows install cleaner and tried to end one of the two msexec processes from the task manager. this was a bad idea as it caused me to have another message about spss 15 trying to install every couple of seconds in addition to the windows installer. This is really frustrating. Unfortunately, I have a dissertation to write. Can anyone help me out? Thanks

Gingamo here again, and it seems that Win XP Pro SP2 Upgrade has gone a missing. I know it installed, as I saw the pop up on my desktop when it did; but I checked a few minutes ago, and its GONE, where did it go? Anyway, one less item to worry about, (knock on wood)! Now my Win Installer refuses to Install or Un Install ANYTHING, and this is really FRYING my ***.The following error message appears: "The Windows Installer Service could not be accessed. Contact Support Personnel" Contacted Micro BG Soft, and they are dumb founded ! No B.S.! They have no idea, whats wrong! Can anyone out there, offer any help in this area. It has something to do with my missing RPC Server, that much I was able to off the WEB.

Hi I m new to the form and need you guys help please I m running WinXP Home I have had the following problem forever When I start my computer the first thing I get is windows installer with theses messages Message The path COCUME Owner LOCALS Temp after keeps booting! install Installer Windows trying to isEBC A Homework Helper msi Windows Installer keeps trying to install after booting! cannot be found Verify that you have access to this location and try again or try to find the installation package A Homework Helper msi in a folder from which you can install the product A Homework Helper OK Message The feature you are trying to use is on a network resource that is unavailable OK Cancel Click OK to try again or enter an alternate path to a folder containing the installation package A Homework Helper msi in the box below Use feature from C DOCUME- tDwnertiLOCALS- Temo isEBC A Browse I have uninstalled this program thru add amp remove I have searched for the thing and can t find it any where how can I delete this from windows installer Thank you all in advance for any help you can give me sunshine nbsp

I have this dialog box coming up all the time............It just sits there ....doesn't do a thing.............unless I cancel it.

I think the problem came when I wanted to uninstall Microsoft Home & student 2010.I finally did this & have gone back to a system restore point but still have this Installer box coming up.It is getting annoying & time consuming.I have googled it & found a multitude of answers....some i tried.....others seemd to complicated.I am a novice at this.

Anyone with the patience to help me please?????

A:Windows Installer ...Preparing to Install.....

It seems as if you have done a poor un-installation of Office. Only ever un-install programs using the Add/Remove function in Control Panel.

Windows Installer crashes any time i try to install an msi. Get the message 'windows installer has stopped working'. I think the version is version 5.0 in Windows 7, but can't download this from anywher to see if reinstalling it helps. Tried to install the old 4.5 version but it won't let me. Help!

A:Windows Installer - can't install ANY msi package

Quote: Originally Posted by sidneysides

Windows Installer crashes any time i try to install an msi. Get the message 'windows installer has stopped working'. I think the version is version 5.0 in Windows 7, but can't download this from anywher to see if reinstalling it helps. Tried to install the old 4.5 version but it won't let me. Help!

Have you tried re-installing the OS? Did this problem occur with a fresh install?

Please help me guys, I have tried many things to repair my windows installer without success. Any ideas to help would be appreciated guys. Thanks so much and please help as I am a YouTuber who is currently unable to upload due to me requiring to install a something.

A:Windows installer is broken- Cannot install everything

You don`t repair your windows installer, you either buy a new one, or you download the iso file of the version you need and burn it to dvd.

After booting up and loading the desktop, icons, etc., I get a window that says Windows Installer is installing something, then configuring something called "Photogallery". While this is going on, I get another window saying something about Norton not supporting the repair function and to uninstall and reinstall. If I go to Norton, though, there appears to be nothing wrong with it.

Does anyone know what the heck this is about? I've tried a couple different programs to get rid of junk and fix the registry, hoping that would get rid of whatever it was, but it hasn't.

Tech Support Guy System Info Utility version OS Version Microsoft Windows XP Home Edition Service Pack bit Processor Intel R Pentium R CPU GHz x Family Installer Preparing Windows to Install Model Stepping Processor Count RAM Mb Graphics Card MB ATI Rage Ultra Mb Hard Drives C Total - MB Free - MB Windows Installer Preparing to Install Motherboard Dell Computer Corp Antivirus None Windows Installer quot Preparing to Install quot popup appears but only when I open and work with Microsoft Word No other MS apps are affected I m not having download problems I ve had a few programs that wouldn t install Windows Installer Preparing to Install but only for certain apps such as Avast antivirus This has been happening for a while now Have researched numerous webpages about this problem and have tried Windows Installer Preparing to Install a number of suggestions including running msicuu the windows installer cleanup utility I just downloaded msicuu again but now receive quot The system administrator has set policies to prevent this installation quot when I try to install it Haven t been able to fix that issue either Can you please help What do you need me to tell you and or do Many thanks nbsp

i have downloaded Windows Installer 3 Redistributable and now when i try to install/run the exe its window comes up and the suddenly a black screen(i think dos prompt) appears quickly and dissapears.what can i do.i have tried 3.1 but it also dissapears without any warning.

Something has happened that now prevents us running MSI installs. Basically nothing happens, no errors or anything in the event log except this when I have to manually kill the msiexec.exe

"The Windows Installer service terminated unexpectedly. It has done this 3 time(s). The following corrective action will be taken in 0 milliseconds: No action. "​We've installed the latest windows installer, we've tried reinstalling sp4 but not luck.

From the following links my understanding is that in order to install EFI installer Does have Windows to boot EFI? to install 8 Windows with a GPT partition scheme Does installer have to boot EFI to install Windows 8 EFI? and EFI booting the install media has to boot in EFI during installation UEFI Bootable USB Flash Drive - Create in Windows How To Make UEFI Bootable USB Flash Does installer have to boot EFI to install Windows 8 EFI? Drive to Install Windows Next of Windows This seems to be because during installation GPT amp EFI vs MBR amp BIOS will be selected automatically by the installer based on how the Does installer have to boot EFI to install Windows 8 EFI? install media itself booted and there's no way to change this automatic choice Is this correct Is there a reason it must be this way It seems odd that the Windows installation media itself must boot in EFI in order to install Windows that will boot in EFI I don't see why it should matter how the install media itself boots If that's the way the installer was designed then that's just the way things are and it doesn't do much good to ask 'why' but I want to make sure my understanding is correct

OK, so I just reloaded XP SP2 onto my computer and know I'm doing windows updates and Windows Installer 3.1 (v2) will not install. It always fails. It tells me to restart, so I restart and still no luck.

I'm not able to install Windows Installer 3.1, There is no error message other than It failed to install, restart your computer. I have looked over the MS website and all that happened was I got a head ache from all the information there. Can anyone help me with this. I'm unable to update with out it installed.

I'm having trouble with the windows installer. Everything I have read says "easy to fix in 2 minutes" and the first thing you have to do is download the fix it program. Well, guess what? I can download it but I can't install it! Imagine that! Can anyone help me around this situation?

A:windows 7 installer, if I can't install I can't download the fix!

Try this :

Quote:

Delete all temporary files.

a. Restart the computer.b. Click Start > Programs > Accessories > Windows Explorer, or double-click the My Computer icon on the desktop.c. Click anywhere in the Address bar to select it. (If you do not see the Address bar, then right-click the blank area to the right of Help. On the menu that appears, click Address bar.)d. Type %temp% and then press Enter: e. The Temp folder for the currently logged-on user displays.f. In most cases, you can safely delete the contents. If you are not sure, then copy any files or folders to a different location. To delete the contents, click the Edit menu, and then click Select All.g. Press Delete, and then click Yes if prompted to confirm.

I was having problems installing Adobe Reader 9.2 (had previous version[s]) so I downloaded the Windows Installer Clean Up Setup (was supposed to take care of the problem). I can't even it install it itself though! Any idears? Using 64-bit Home Vista if makes a difference.

I recently purchased software that requires that various Microsoft components be installed, including Microsoft Installer (MSI) version 4.5. I have tried to download the MSI 4.5 (WindowsXP-KB942288-v3-x86.exe file) from Microsoft website but it will not install and leaves me with my current MSI version 3.1. During install of MSI 4.5 I get an "access denied" error, then computer undoes the changes and restarts leaving me with the MSI 3.1.

What would cause my system to not allow for the MSI 4.5 version to replace the 3.1, This is leaving me unable to install my recent software purchase.

I have Windows XP SP3/32 bit.Thank you for your courtesies in helping me.

I cannot download any update due to the Windows Installer 3.1 for XP will not install. I get the 0x8ddd0007 Error stating the "Windows Installer was not installed." Then I am direct to restart my system to fix the problem. This does nothing and I am in a loop of restarting and still not getting Windows Installer to install. I can not get any updates until this problem is solved. I would rather someone help me to fix this problem without me having to Reformat my Hard Drive and do a complete new installation of WindowsXP. So, if anyone has a real answer to remedy this, I would appreciate your assistance. Thank you . . . HELP!!!

I've a problem with some (all) Windows Installer aplications. I use MSN 7.0 and i will update it.
When i do that, the Windows Installer dont stadr. If i go to control panel > administrative tools > events > i see:

Falha ao ligar ao servidor. Erro: 0x80080005

This mean, in english:

Cannot connect to the server. Error: 0x80080005

what i can do to fix it?

I've Windows XP with SP2.

I search for kb microsoft Windows and i stop/start services, but dont work... so i've no ideas.

I reinstalled windows XP home edition with SP2 on my laptop and since then, the automatic update promts me to install Microsoft Windows Installer 3.1.I hit install and after trying to install it, it says it was unsuccesfull....

Do I need to install this update? And if so, HOW?

If I don't, how do I stop it from showing up on the automatic update?

A:Microsoft Windows Installer 3.1 Won't Install

Hello,That is an interesting error. If automatic updates refuses to instal the file, you should try instaling it manually. http://www.microsoft.com/downloads/details...;displaylang=en this is a link to the windows instaler page. Also, to stop an update showing in your update list, simply expand the update in question by clicking the plus sign and select the check box saying a variation of exclude from future searches.

Hi, I have Lenovo g580 which had DOS preinstalled in it {i5, 500GB, 4GB} and initially I had installed Win 7 32-bit on it. At that time, it gave some problem while rebooting 1st time, but i ran repair windows option and everything ran smoothly.

But the problem came when I tried to install windows 7 64-bit on the laptop using a DVD, no matter which drive I select, it does not allow me to go ahead. When I checked the details, I got the error message which is attached here.

There is no disk controller option in BIOS, nor is there anything related to UEFI systems. i did r&d on UEFI systems, but i want to be sure of everything before i go ahead with anything. Any help would be appreciated.

A:Error related to EFI system..unable to install windows 7 64-bit

Please do not post the same thread in multiple sections of the site (other thread removed).

Constant BSOD's whenever I'm multitasking with dual-monitors, a game on the primary monitor and a media player on the secondary. Seems to be fine if I'm only doing one or the other.

This problem showed up about three months ago, completely out of the blue. Otherwise my system had been running fine for the past 8 months prior, with no hardware changes at all.I have formatted my computer recently and reinstalled windows and ofcourse installed the most up to date AMD drivers, I thought that finally it would be fixed but this morning it happened again! So here I am.

Almost to the point where I'd like to throw my computer out a very high window!

A:BSOD atikmpag.sys related - Fresh Install of Windows

Hi Zayveon,

Your dump wasn't helpful (although it points to your graphics driver) so upon further inspection of your other files it looks like your OS is activated with an OEM SLP key that can only (legally) be attached to an ASUS computer. Your motherboard is Gigabyte so this key is not valid.

When I first bought my Gateway compurter in Jan. I tried to install Outlook on my laptop. It did not install. Instead, on startup every time, the computer automatically pops up Windows Installer and I have to cancel it. This is a nusiance. I still would like to have Outlook installed but I don't know how to do so.
Thanks.
Glynka

A:How can I stop windows installer at start-up and install Windows Outlook on my comput

Hey, see if windows installer is in your startup entries:

- Open the start menu- Type "msconfig.exe" in the search bar- Press enter to open msconfig- Goto the startup tab- Look through these entries for "windows installer" or the path to windows installer- If you find it: > uncheck the box next to it > click ok and restart to check- If not: > Post back and i'll do some reading into it

I'm trying to help my father install a HP PSC- on WindowsXP SP It says not to plug the printer in and use the install CD Getting an error on the CD install Error box says quot error opening installation log file Verify that the specified log file location exists and that you can write to it quot Also at the top of that box it says quot msiexec ex -i aiosw msi transforms s mst-l c Document quot I used an online HP tech chat and we ran through all kinds of stuff with no help It seems it might be a Microsoft installer problem If I go into regedit and current users software microsoft there is supposed to be a Installer folder but it is not there I went to microsoft's website dl'd and installed installer Windows problems) Installer install (printer Help and it acted like it installed fine Still doesn't show up in regedit and I rebooted and Windows Installer Help (printer install problems) all Any ideas Very frustrating Thanks in advance guys

A:Windows Installer Help (printer install problems)

Here is a link to the HP page for your printer. http://h10025.www1.hp.com/ewfrf/wc/s...=427933&os=228

There is a patch for an install error there. If that does not work, download and install the driver from the web site.

I am Running Dell 8300 Dinension/ XP/ SP3/ 512 Mem/ Intel 4/ My Canon printer died, so got a Used, (but known working in good condition) HP Photosmart 2410xi All-in-Oneand have not been able to install it in spite of every suggested method by HP. I now notice that the WindowsInstaller file is missing from the Services, and it had been there 2 days before this Install effort started.It appears that all the dependencies required for the Installer are in place and started, but IT is not listed.I can't figure what went wrong, but any suggestions to recover it will be appreciated. Of course every attempt toinstall the printer drives, runs into the missing Windows Installer problem.

My Windows installation is many years old and gone through many hardware changes software installations and uninstallations and Windows itself has been getting progressively slower buggier and prone to odd crashes and hang ups I decided to try repairing the installation C:\ as install Windows sets C:\ its path own cannot to - 7 installer with my original install disc but found that my DVD drive is no longer functional Having used the official ISO from Microsoft to create a bootable USB for my netbook worked swimmingly Windows 7 installer sets its own path as C:\ - cannot install to C:\ For my desktop not so much When booting from USB on my desktop the Windows installer mounts itself as drive C while detecting my existing Windows installation as being drive D when it is actually and most certainly C I've tried forcing drive paths from within Windows changing boot order switching USB ports all manner of UEFI options pertaining to USB and it always sets the installer as C unable to set the Windows install path to C because C is in use by the installer I'm a bit too paranoid to try repairing Windows for fear of it totally screwing everything up with the forced drive path change and using a drive path other than C for a clean install is at best undesirable Would also prefer not to spend money on a DVD drive that I will in all likelihood use exactly once Motherboard which I'd wager is the culprit is an embarrassingly flashy ASRock P Professional

Tried following {http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D5E1BD/msicuu2.exe} which said could not be downloaded. Went to 3rd party site, was able to download, but received Windows
script error:

I believe someone playing with my PC erased an important file. System restore will not work, although all my restore points are there. Add\remove programs has disappeared from programs as well as a number of programs are not functioning. I can access the internet OK.

Windows update says Windows installer 3.1 needs to be installed. When I proceed with the install, I keep getting the following error message.
The file c:\windows\system32\msi.dll is open or in use by another application. I have tried to find out what is running or being used by this application and I can not find or figure it out.

A:Windows installer 3.1. Error message on install.

hello ,

what you need to do is follow this link

http://www.techsupportforum.com/secu...oval-help.html

please read all instructions and follow them

stand strong for the techs are busy , if you do not hear a reply in 72 hrs you may need to bump your post

I am running Windows 7 home premium 64 bit OS. In an attempt to install the new iTunes 10 I receive an error that states that windows installer is not installed correctly. Is this a problem with Apple or with Windows?? This is the first time I have had a problem with an installation of any application with Windows 7. I did a complete uninstall of the previous version of iTunes and did so in the correct order per apples recommendation, and am attempting the download from apples recommended site. I have posted the same question in the apple support forum but I always seem to get better help with such fixes the the people here than with apple support. Thanks in advance for any help here.

A:windows installer wont install iTunes???

I have noted that the windows installer service is indeed set to automatic and is runnnig, I have registered and reregistered the MSI.exe at the command prompt and have even attempted to install in safe mode despite the error message. Any help??

the installer continually tries to install this program. It pops up a dialog box to click OK to try again, or enter an alternate path to a folder containing the installation package 'MyDVD.MSI' in the box below. then there is a drop down with c:\hp\tmp\src\'

This is driving me crazy. I cant get it to stop. please help

A:Windows Installer Keeps trying to install Sonic MyDVD Plus

I am having the same problem with WordPerfect Office 12. Keeps asking for a CD-ROM or other disk. I don't even want to install this program.

Windows installer repeatedly tries to install "Roxio Media Manager"...and I must use the Task Manager to cancel. The program cannot install because it requests a disc to be inserted, and I have no such disc, nor did I ask to install this Roxio program. Can anyone tell me how to abort this repeated installation attempt? It just pops up over and over and over!I'm using Windows XP with all service packs installed. I've tried the Microsoft "Fix It' program...did not help.

My version of Adobe Acrobat Pro 6.0 (I know it is not supported by Adobe) installs sufficiently so that I can use it (mostly). However the request for install the program is still in the Windows Installer. So each time I boot, I need to cancel the install of Adobe since it doesn't do anything, even when I let it run to completion.

How do I find and rid myself of the command that tries to install Adobe each time I re-boot the system???

Windows Vista 64 bit, running on an Intel duo-core system with 4GB RAM.

Thanks

Rick

A:Windows Installer tries to install Adobe over and over again at boot up

I had a similar thing when every time I ran a particular program it asked me if I wanted to install it. I straightened things out by using this KB utility. It might work for you too:

For the past week I have noticed that when I start Windows Live Messenger, the windows installer box comes up and says installing, then the messenger finally opens.

Now I notice that I can't uninstall or install any new programs, and when I do, windows installer says "The windows installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed."

I'm not in safe mode. I've ran spyware scans and virus scans and nothing has came up.. So, I really have no idea what to do. I read to install something called windows installer cleanup, but I can't install any programs whatsoever..

Help is much appreciated:)

A:Cannot install/uninstall anything. Windows installer issue.

It's also service pack 2, not sure if that has anything to do with it, doubt it.. SP3 never would download.

I have a problem that windows trys to install a missing program named Vongo. How do i remove this auto install at startup. Vongo is not needed on my computer.

A:Windows Installer Problem...keeps Trying To Install Vongo

Do you happen to have an HP computer? Apparently Vongo is preloaded on to some HP laptops. (at least all the references I found mentioned laptops)According to Wikipedia "Vongo is a video on demand service, owned by Liberty Media's Starz Entertainment, parent company of the Starz network, that allows the user to download and view movies for a fixed price per month."A quick search for removal of Vongo took me to cnet.com forums where there are 65 posts about Vongo. Apparently there are a lot of people who are unhappy about this being included on their systems. It seems that it's a bear to get rid of, going through Add/Remove to uninstall doesn't work. Here is the link to the cnet forum, you might find something there that will work for you.http://forums.cnet.com/5208-7587_102-0.htm...78&start=60

Within the last two weeks I was getting a popup regarding the installation of Jasc Photo In order for this - Installer Preparing To Install Windows Flickering to go away initially I used Task Manager to stop the task After a few days the popup would appear randomly amp flicker It would not go away amp it flickered to quickly for Task Flickering Windows Installer - Preparing To Install Manager to be of any service Somehow pardon my ignorance but I do not recall how I was able to uninstall Jasc came with my Dell computer rarely if ever used The next day the Windows Installer started to flicker preparing to install I ve Googled the situation tried several things from various websites but nothing Last night a website suggested checking computer management Under Applications I fould a list of yellow triangle warnings The most recent was this The description for the Event ID in Source MsiInstaller cannot be found The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer You may be able to use the AUXSOURCE flag to retrieve this descpription see Help and Support for details The following informationis part of the event C B - A B- - C e-AFFFC E PaintShopProStudio D D B BF- CCA- D - B F- A E NULL NULL I am guessing Jasc did not completely uninstall but I can not find the program anywhere The flickering is a major pain amp I m afraid something is seriously wrong with our computer I should note we have four accounts on our computer my wife my two eldest children amp myself This is only occuring in my account though my wife mentioned it flickered briefly this morning in her account I am a complete loss I am not the most tech savvy but have a sorta basic understanding Any amp all assistance is greatly appreciated Thank you- nbsp

Cannot install anything at all. I have tried to reinstall installer service, played with reg settings, you name it I have done it. Spent hours all over the internet and noone can provide a solution to this problem, NOT EVEN MICROSOFT!!!!!

Jesus I hate MS, but I gotta have it for a few work apps.

Please someone that is good with WinBLOWS assist me.

Thanks,

Brandon

A:Windows Installer service CANNOT INSTALL JACK! x64

Since you have, as you played with the registery, who knows what is going to happen.

Are the things you want to install 64bit compatible ?

"Playing" in the registry is like playing in a mine field- you will loose something.

I recently Defraged my hard drive and came up with a few problems after the process was done My problem was I could not install or uninstall any Pro XP Installer failures install/uninstall MSI Windows programs that depended on the MSI installer engine At the same time I was not able to start up any Anti-virus and Spyware programs I had been using I found the problem and I d like to share it with it with everyone I could not find any solutions on the net so I was stuck till I remembered about the Event Viewer log Here are Windows XP Pro MSI Installer install/uninstall failures the steps I took to find out what the problem Windows XP Pro MSI Installer install/uninstall failures was I checked the Event Viewer in Admin Tools and it had this error description Event ID quot The run-time environment has detected an inconsistency in its internal state This indicates a potential instability in the process that could be caused by the custom components running in the COM application the components they make use of or other factors Error in d qxp slp com com x src comsvcs package cpackage cpp hr ba InitEventCollector failed quot It mentioned something about the COM system so I check something else I opened up the Component Services in the Admin Tools area Then I clicked on Component Services - gt Computers - gt My Computer I then clicked on COM Applications and it opened up fine I then clicked on DCOM Config and right away it showed a warning message saying that a file fragment was created by the Defrag process and if I would like to restore the fragment I clicked on YES and a few more warnings popped up with the same message After all that was done I restarted my computer and everything worked fine as before I hope this info is helpful nbsp

Hello I am running Windows Vista Home Premium on my laptop For last few days I have not been able to install windows updates updates installer issue Cannot Windows install - I get the error with code After wandering through different forums and suggested solutions I followed this path - control panel gt system and maintenance gt administrative tools gt services gt windows installer double clicked and saw that the start-up type is 'Automatic' When I clicked on the 'Start the service' button in the left panel here I got the following message Windows could not start the windows installer service on local computer Error The system cannot find the path specified Can anybody help me resolve this problem and bring the Windows Installer back on track By the way Windows installer issue - Cannot install updates later I did Windows installer issue - Cannot install updates this - Click Start Run and type cmd k sc qc msiserver Press ENTER Following is the ouyput I received - SC QueryServiceConfig SUCCESS SERVICE NAME msiserver TYPE WIN OWN PROCESS START TYPE AUTO START ERROR CONTROL NORMAL BINARY PATH NAME C Windows system Msiexec exe V LOAD ORDER GROUP TAG DISPLAY NAME Windows Installer DEPENDENCIES rpcss SERVICE START NAME LocalSystem C Users Shirish gt Does anyone have any idea of what's going wrong here Please help me resolve this issue Thanks Shirish

A:Windows installer issue - Cannot install updates

I note that you have sought help, over the past couple of days, in five different locations about this problem. [ Vista installation & set up, software, general discussion, & Win updates. ] One area is sufficient.

Windows Installer Keeps trying to install Sonic MyDVD Plus the installer continually tries to install this program. It pops up a dialog box to click OK to try again, or enter an alternate path to a folder containing the installation package 'MyDVD.MSI' in the box below. then there is a drop down with c:\hp\tmp\src\'

Ok this started too long ago to utilize any restore point but here goes Originally surfing the net on Internet Explorer certain web pages would trigger Office to initiate an install and i mean attempt after attempt you had to be FAST to cancel each one and there would be at LEAST install windows Finally i got tired of that and just uninstalled it I never used it anyhow That problem whent Loops Windows Installer Causing Install away it started with another program and again i uninstalled it as I never really used it much NOW its affecting my Windows Live Messenger wich i DO use and OFTEN i have several winks and display pictures etc that i do not care to replace for a uninstall and re install of messenger What happens is when i click the Windows Installer Causing Install Loops link to load in Windows Live Messenger all the sudden up to instantces of MSIEXEC EXE appear in my running tasks along with MSNMSGR EXE if i pick the right MSIEXEC EXE and terminate it the installation window dissapears and Messenger appears and loads in Windows Installer Causing Install Loops OTHERWISE i have to keep terminating MSIEXEC EXE files untill it quits trying to install Oh BTW just plain letting it install is not an option as it seems to be a corrupt installer or something it eventually hangs at one point and will not ever finish I have all my updates to SP and this issue still happens im not jumping into SP as it breaks Style xp and TGTSOFT are not breaking any records fixing the problem I have seen similar problems here but all seemed diffrent from mine If i could put this problem into better words i d have GOOGLED my way to an answer but all my Googling turned up a big nothing My websearches for windows problems has lead me here many times before so i have decided to ask my frustrating question here I appreciate any help anyone can give and if any other info is needed just ask Also I believe i have the latest MSIEXEC EXE build

A:Windows Installer Causing Install Loops

Hi rickster, welcome to BleepingComputer.

Just a thought, but have you run online scans such as Windows Live OneCare and /or MalwareBytes to check that there is not a nasty hiding on your system?

When my friend goes to install any software, he generally sees a message saying it is starting the Windows Installer, then a popup appears (attached) from Windows Installer that offers on option other than OK. Clicking OK just makes the popup go away, the install does not continue. I tried the install as administrator, did not help. I tried the compatibility troubleshooter, but it errors out without giving any info.

I've tried running the Microsoft tool that they offer for repairing Windows Installer, it finds nothing. I've also tried unregistering and registering msiexec.exe, did not help. Also ran regsvr32.exe /s %windir%\system32\msi.dll

Any ideas what I might try to fix this?

Thanks

A:Cannot install any software - Windows installer popup

Version 5, is that right?

I say it's time for an In-Place Install.

Also, check for Sirefef, it interferes with EXEs. It specifically disables EXEs so you cant install any AV programs so it may be interfering with the installer.

Do the programs that are there run? You can do a quick test for Sirefef- Rename your Windows Defender folder to Windows Defender Old. then try the installer again.

If that dont work, then dig out your Install disk, you gotta do an In-Place Install. But try an SFC /Scannow a few times, and then a DISM to rebuild the windows image, sorry, cant remember the command line - Its in the tutorials, I'll find it.

Then Ok so to begin I run Windows XP Service Pack About June I installed CA Internet Security from the CD I bought Up Installer help) need Windows Clean (also with Problems Windows Recent Install The next day my computer started Recent Problems with Windows Installer (also need Windows Install Clean Up help) acting weird The start menu toolbar was missing internet didn t work when you opened programs they looked different etc I figured the problem was CA I unistalled CA Service pack and IE I tried reinstalling Service Packs amp but couldn t fix the problem I finally found a registry repair program that found errors and fixed my computer I reinstalled everything Now I ve been getting quot another installation is in progress quot alerts when I try to install some programs I tried using Computer Management shutting off MSI then restarting and turning it back on But this fix only lasts for days I downloaded quot Windows Install Clean Up quot and deleted a part of CA that never re-installed June Also when I start my computer or quot Windows Installer quot programs open themselves and I dont know what program its part of Can anyone help me Also some System components haven t been working right since June nbsp

After installing some bare essentials (anti virus and firewall mainly) I then loaded up the website for windows update.

I was prompted to install service pack 3 (after the windows installer update), so I did before anything else. After I restarted, I went to the update site again to do the remaining updates, but after they were downloaded, every install failed.

The same is happening with the Windows Live Installer (as I wish to install windows live messenger). However, I could install Internet Explorer 8 and Windows Media Player 11 with no problems.

Any help would be much, much appreciated. Anything I can do to help with the troubleshooting, just say.

Thank you.

[quick edit: Windows was installed with a service pack 2 era disk. Home edition, too.]

I know just enough to get into trouble not enough to fix my errors I have a custom made AMD Athlon w GB memory and - GB HDs It's running XP Pro SP and all updates I had the two HDs installed and I ran install to Installer drive tries wrong to [SOLVED] Windows XP on both drives as a dual boot system Don't ask why-I know it was a stupid idea After a few months of actually running D as my main drive I went back to C and erased re-formatted everything off of D so I could use it for something else Trying to run the same programs on two drives and keeping them sync'd was more than I bargained for Now I have problems because some of the programs supposedly running on C have some old connection to D where they think [SOLVED] Windows Installer tries to install to wrong drive there are files they should be using but the files are no longer there After formatting D I had to manually uninstall Office and re-install to get it to work Every now and then Outlook still tries to write files onto D I changed D 's drive letter to M to stop the nonsense but that's only the tip of the iceberg I had some problems with my printer software HP psc xi multi-function and it wouldn't scan docs any longer I couldn't fix so I uninstalled but now when I try to re-install it by running setup exe it stops after a few seconds and tells me there's an error opening the installation log file The first messages were that it was looking for a file at D ProgramFiles Hewlett-Packard After messing with this and deleting every reference I could find to Hewlett-Packard on D it now does not mention D when it stalls but says it can't find some file called quot hpomsi log s txt quot See attached screenshots showing the temporary log files with initial failed install HP and then subsequent failure HP after I deleted a lot of registry references to D ProgramFiles Hewlett-Packard I think it is still looking for something on D that is just a memory and doesn't exist any longer I'm guessing the problem is with the Windows Installer but don't really know for sure Perhaps there is something in the registry telling the installer to get some file on D I deleted a lot of references in the registry but there seems to be thousands more even though I completely uninstalled the HP software with HP's Scrubber program Any geniuses out there who can help this poor idiot I've worked on it for about hours now and don't think I am any closer to a solution than when I started Thank you for at least reading this rather long problem

A:[SOLVED] Windows Installer tries to install to wrong drive

I found this blog, adapted her solution to my problem and was finally able to get the installer to forget about D drive and install the software on C.

"Windows Installer is not accessable, this happen for one of the two reasons, 1. window is in safe mode, or 2. windows installer is installed incorrectly or incomplete"I can install other programs into the computer, like microsoft office or something else, HOWEVER, WHEN I INSTALL ADOBE READER IT DOESN'T GO THROUGH.

Windows installer pops up when the computer first boots and at every mouse click. I don't have Office 2003 disks; my office program came installed on my computer which is at least 5 years old. It's a Dell Dimension 3000 with Pentium4; windows XP home edition and service packs installed. Any help would be greatfully appreciated.

A:windows installer won't stop trying to install office 2003 which I don't have

I am running Windows XP professional version 2002. It has the Service Pack 3. I am trying to install a scanner from my bank but I receive the following error message:

'The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.'

I worked with the tech support for the scanner. He tried uninstalling and reloading the driver and each time he attempted an operation got this same error notice. When he opened the program folder there were no files in it. He concluded that the driver program was not properly loading and did not have a fix.

Is this error due to Microsoft ending support for XP? Is it an error in my system? Anyone have an idea how to handle this?

My Mother-in-law pulled out a program disc halfway through installation, which jammed up windows installer (every time windows was started, a message came up saying to please put in the install disc). I fixed that by finishing the installation (putting the disc back in 4 or 5 months later, we don't get to visit much), but during the time she had the problem, which was right when she got the computer, 97 or so Windows Updates downloaded to the computer, but couldnít install.These files include everything from the service packs (which are supposed to install by themselves), to critical updates. The computer is very slow at startup, and wants to install the files at shutdown. No error messages, but the files remain there wanting to install.I just want to find the file where the downloads are sitting, wipe them out, and start again. Any ideas? Windows XP.

A:Installer was jammed, now Windows Updates download but won't install

Within the last three days my computer running Windows XP has started trying to install Roxio Media Manager. It keeps running over and over again and will not stop.

I have purchased Error Expert to try and stop it but it has not worked. Wondering a couple fo tings. If I totally uninstall Roxio Media Manager will that help? Not sure this would be a good thing but this is driving me crazy.

How do I stop windows installer from trying to install this progam?

A:Windows Installer keeps trying to install Roxio Media Manager

TSF,
Suggest you follow the link in my signature to especially download, update definitions and run Malwarbytes free. There are other cleaning tools in the link Learning each day that should also be of assistance to you.

I found this issue dating back to but the links no longer work and this is becoming a thorn in my side A friend gave my daughter this year old Dell for college because they couldn t figure this out I would greatly appreciate any help on this issue Using XP pro When the computer boots up the Jasc Paint Shop Pro Edition automaticly Jasc keeps installer Pro Paint Windows install Shop 9 trying to starts to try to install It is relentless it says quot the app you are tring to install is on a cd rom that is not available please insert disc Windows installer keeps trying to install Jasc Paint Shop Pro 9 and press OK quot However Windows installer keeps trying to install Jasc Paint Shop Pro 9 I dont have the disc So I ve pressed OK Cancel amp Browse those are the options available Doesn t matter what I press it shuts itself down and starts runing all over again vicious cycle I ve also tried to remove the software it tells me there is a program running and to finish the install before I make any further changes Please Help nbsp

Don't know if this is normal or not, but my Windows Update is Forcing me to install Windows Installer 3.1 even though my setting is set to check with me before installing updates. It checks with me, and I can cancel, but in order to install further updates i must install the Windows Installer 3.1. I can't uncheck the 3.1 checkbox. Just figured this was kinda weird and wanted to get some input on the subject.

Hi im new to the forum and i've just encountered a problem with my Windows XP.My Windows Installer keeps poping up whenever i right-click a program and wants me to put in a disc for a Norton AntiVirus update.For some reason,i dont know if this is due to the windows installer popup,im unable to access some programs on my computer.I appreciate it if someone could help me out with this problem....

The attachment shows the popup that has been coming up for me.

A:Windows Installer Popups that keeping wanting me to install stuff!

Do you have Norton installed? If so, try uninstalling it and then reinstalling it to see if it gets rid of the problem.

HI, I'm sure this has already come up but I can't locate an answer. I can't install anything, I get the error message that Windows installer isn't working and that it can happen if I'm running in safe mode or if I need to reinstall the installer. Where can I get this?

Hi Everyone I think the 'Topic Title' really sums it up I can see that or Installer Progs. Won't Windows Install Updates (Win7) Uninstall the Win Install Module is set to Manual and 'running' and I seem to have tried all the online advice I can find including switching it off and back on again but to no avail The last update which has been awaiting upload for about weeks now is for Microsoft Silverlite but the box says 'Windows Installer can not be accessed' I have tried to uninstall Silverlite but it says the 'windows installer service could not be accessed' as previously Programmes that are already installed will update from their respective sources My main problem to me is that I don't know when it all started although I have been into the Win Update log and can see some installed and some didn't in mid Windows Installer (Win7) Won't Install Updates or Uninstall Progs. February I've downloaded the Microsoft 'MrFixit' for this problem -- but that can't help me either Generally the PC is running fine but the lack of updates the longer it goes on is a concern All help will be greatly appreciated Best Wishes to All -- astaqq UK

I'm trying to upgrade Google Earth. So I download the installer, but when it tries to install it fails. So I tried to uninstall GE. I get this system message:

The Windows Installer Service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed.​I'm not running safe mode and going in and manually starting the service has no effect.

I tried uninstalling another program just to see if it worked and it did.

I found some articles telling me that I need to use the Windows Installer CleanUp Utility, however, when I go to install it I get the same message as above.

I just installed software last week on this machine and it worked fine, it just seems that it's being picky on what it wants to install/uninstall. Any ideas?

Hi I m completely stumped I have an HP tm t- tablet pc running Windows professional x A couple of weeks ago the hard drive died on me It was a GB rpm SATA drive but I thought I d splurge and order a GB to replace it I received row, and fresh Windows installer in problemspersist. myriad a update 7 install, twice the drive dropped it in and reinstalled Windows from the HP supplied recovery CD Everything seemed fine until I had some problems installing a piece of software then I had problems installing another piece of software then another I figured it was just a bad install so I wiped the drive and installed windows again unfortunately this had no effect and the same problems persisted Seems like the deeper I dig the more problems I find The main installer I ve been having a problem with is mixed in key the installer quits halfway through every time no error or anything just disappears Windows 7 fresh install, twice in a row, myriad installer and update problemspersist. through the support forums I determined that this is an issue with Microsoft dot net framework and it was recommended that I install it through Microsoft s standalone installer However when I try to do this the installer gets to the point where it finishes verifying the installer package and then just sits there and doesn t install I figured maybe it would work better if I updated windows so I went to the windows update section of the control panels and the window hangs whenever I open it Eventually I am able to get it to load the window I still don t know how but when I click quot Check for updates quot it brings up an error saying the windows update service is not running but I checked into it and it is I look this up online and there are a lot of references to it having something to do with windows needing a specific update to use large disks correctly and they point to a download package from microsoft the installer is called quot Windows -KB -v -x quot But whenever I try to run this I get an error quot Installer encountered an error xc quot I m stumped every solution leads to another problem does anyone have any idea what s going on here and how I can solve it nbsp

Hi, when I am trying to stream audio from the web, Windows Installer pops up and asks me to install Roxio CinePlayer decoder pack. This is nothing more than a pain as if I cancel 2-3 times then the stream will operate through Windows Media Player. Can anyone help me to identify why this is happening?

Can any one help for the above problem? I had a virus problem which was solved in security forum. Later a fresh problem started with MS office 2K. When ever I started any office application windows installer window popped up & the application started freezing up.I tried to un-install the Office Suite through Add/Remove programmes but same problem occured.So i tried un-installation by eraser2K programme,which did the un-installation.Now I am unable to re-install Office suite. Can any one please help?

This is a Sony Viao that the model number is not listed on the sony site as a valid model number, it was full of viruses, and very slow to boot up, Windows installer is corrupt so I cannot uninstall anything or install any of the newer antivirus software recomended here.

I downloaded an update version of Windows installer and it worked once, after reboot I was back to the same problem I tried to install Bootvis and it said windows installer was not working or corrupt.

it is a friends computer and he did not get the sony xp discs with the computer, the lady cannot find them. So if i can fix this or can I install a legal xp disc I have and all the laptop drivers load alright since it is not listed on the sony site there is no support?

I just picked up my copy of the Orange Box and unfortunately it won t install My computer meets the requirements GeForce GT AMD Anthlon X GB SDDRAM Windows XP Home The optic drive can read write to CD s and DVD s I at first thought it was because I didn t have the steam client but it would ve had me install steam automatically in the installation process So I went to steam s website and downloaded steam and to my surprise I get an my Installer computer. Windows install longer Orange The there. on doesn't no Box error message saying my Windows Installer is not there or inactive I went to re-active the installer service with the command services msc and tried to re-activate the installer But the installer is The Orange Box doesn't install on my computer. Windows Installer no longer there. not on the list of services So I decided to download the most recent version of Windows Installer It installed without any problem but still I get the installer error when I try to install steam or even The Orange Box nbsp

Hi, when I try to install a "real" 64 bit program, my system blue screens and bombs. I can install programs that are internally 32 bit but been emended to work in a 64 bit environment. One example of a program that won't install at all is iTunes 9.0.3...message comes up that the installer is not working. I had installed the previous version, 9.0.25 with no problem. Both are native 64 bit. In some other cases, the system just crashes.

How do I download a new 64 bit installer or fix the one I have? At one time, I could install 64 bit...something must have become corrupted.

I get this message when trying to install printer driver and software . The windows installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed. I tried installing the updated version windows installer 3.1 and no luck. I have an hp 5610 all in one printer scanner and 3/4 through with the installation disk i get access denied and it deletes all the files. My hp multi- media desk top had hp preloaded softwar, I can't delete and reinstall because the windows installer won't work any suggestions would be appreciated

A:windows installer service could not be accessed" error message when you install

while installing Norton System Works 2003 I keep getting a message saying "the Windows Installer Service could not be accessed or if Windows Installer is not correctly installed.I have a Dell 8200 and thought it was built in. Help???????? ‹

A:windows installer can't be accessed while trying to install Norton System Works 2003

i had this error with antivirus scan too, just had to close some of the apps running and it went fine. If it still doesn't work try rebooting, maybe something is still using the installer...

The "How to Install MDAC with a Windows Installer Merge Module" white paper describes how to create a Microsoft Windows Installer merge module for Microsoft Data Access Components (MDAC). This white paper includes a sample merge module that you can use to install MDAC 2.7. Additionally, this white paper describes how to modify the merge module to install other versions of MDAC.

The information in this article applies to:Microsoft Data Access Components version 2.7

Okay first off I am really going to try to explain popping up,creating INSTALLER install/uninstall keeps problems-WORKnHARdHELP! WINDOWS the best WINDOWS INSTALLER keeps popping up,creating install/uninstall problems-WORKnHARdHELP! I can WINDOWS INSTALLER keeps popping up,creating install/uninstall problems-WORKnHARdHELP! without dragging it out I can t lose you out there You re my only hope The problem that has been resolved partially I am fixing to describe what has been going on atleast yrs I have a Sony Vaio bit windows laptop Pretty WINDOWS INSTALLER keeps popping up,creating install/uninstall problems-WORKnHARdHELP! much as soon as I purchased it I started installing software specifically Microsoft Works Suit which was way too old and not at all compatible soon after the Windows installer box pops up saying preparing to install or asking me to put in removable media atleast - times a day plus I cant install or unistall ANYTHING- HUGE PAIN I actually got to the bottom of that today with YOUR help I uninstalled Microsoft Works Suite its dang Add-In and some Digital Image Pro So all this stuff is gone there is NO traces anywhere not in the registry no where I CHECKED I restarted the pc and unfortunately The Windows Installer dialog box flicks on the screen or times so quickly I can t make out what its saying so I re-boot installer box still pops up it s real quick and does it or times As far as whether the installing and uninstalling is back to normal I tried to uninstall programs let me the other did NOT Are there any updates or should I uninstall and reinstall Idk what to do but I have been trying to fix this for so long that I cannot quit until it is fixed Anyone that could help please you would be helping me greatly and I would very much appreciate it THANKS Also when I do try to uninstall something and it fails it always displays this Windows Installer message the window installer server cannot be accessed This can occur if the Window Installer is not correctly installed SIDE THOUGHT I got to thinking trying the fix the installer I went in to the command prompt and typed something by direction of someone which was suppose to be telling me how to fix it it didn t fix it I just hope something like that wouldn t cause something like this to be the problem This is the cmd prompts that were entered i tried sfc scannow and it said that some of the files were corrupt and couldn t be fixed try this it might work Click on quot Start quot and then click on quot Run quot Type quot cmd quot or quot command quot in the box and click on quot OK quot Type each of these commands and press quot Enter quot after every one cd windir system ren msi dll msi old ren msiexec exe msiexec old ren msihnd dll msihnd old exit Type quot exit quot at the command prompt to close the Command utility Restart your computer Log on and open your nbsp