Have you delt with this company

I placed an order with this company on 8/1/10 for two pairs of micky mouse boots,
a three-fold shovel and a West German fur hat.
After completing the order it flashed up 7 to 10 days delivery but please allow a
couple of days extra because of the sever weather.
I waited until the 26/1/10 then called to be told that the boots were out of stock
but would be arriving that week so I should receive my order the week after.
I waited until the 11/2/10 then rang again to be told they had been waiting for the shovel as it had now arrived my order was being processed and dispatched.
I rang again today 22/2/10 only to be told that the shovel was now in stock
but they still did not have the boots or the hat.
Through all this the company have never once contacted me needless to say I asked for my money to be refunded and I will never deal with this company again and advise others not to do so