What is a "non-refundable" or "free cancellation"?

A non-refundable policy means that a fee will apply if you decide to cancel or make changes to your booking.
Free cancellation means you can change or cancel your booking free of fees, if done within the time period set by the hotel.
You can see the detail of the room conditions by clicking the "Free Cancellation" text link.

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Everything You Need To Know

How should I prepare for my trip?

How do I get from the airport to my hotel?

What are the most popular tourist destinations?

Where can I get some great food?

What are the best places to shop?

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How to get to the hotel?

Convenience:
Medium
It usually takes about half an hour to get a taxi at the airport

Comfort:
Medium
As a public transport tool, taxi is not possible to be a best comfort choice by travelers:

most taxi cars are very old which makes the cleanliness is not at a high standard

most drivers cannot speak English, the communicate with the driver is hard

Cost:
Medium
The average price of Hangzhou taxi is about CNY 25 - CNY 30 ($3.91 - $4.69) per 10km (6.25 miles) (the price may vary depends on the traffic status)

Get to Grand Parkray Hotel Hangzhou by subway

Convenience:
Bad
There are many exchange subway stations from the airport subway station to the nearest subway station to the hotel. And also finding a best way to the hotel from the nearest subway station is a problem for some travelers

Comfort:
Bad
The experience by taking subway from the airport to the exchange subway station is usually good but after that it's horrible because most subway stations in China are usually full of people which makes travelers have no chance to even get a seat

Cost:
Cheap
The cost of taking subway from the airport to the nearest subway station to the hotel is less than CNY 30 ($4.69)

Additional InformationThe nearest subway station to the hotel is:Binhe Road The distance between Binhe Road station to Grand Parkray Hotel Hangzhou is 6.14 km (3.84 miles)

Get to Grand Parkray Hotel Hangzhou by hotel shuttle bus

Convenience:
Good
The door-to-door pick up service offered by Grand Parkray Hotel Hangzhou is always a good choice in terms of the convenience. Travelers no need to waste any time on waiting at the airport

Comfort:
Good
The hotel driver will cover all your travel needs during the way from the airport to the hotel. And the car usually is very good, clean and comfortable

Cost:
Expensive
The cost of using hotel pick up service is always expensive. The airport shuttle fee of Grand Parkray Hotel Hangzhou is ABC

Additional InformationAfter finish the booking at Nehow.com, you can contact the hotel to ask them arrange the hotel shuttle bus for you. You can find the hotel contact information at the manage booking page

Get to Grand Parkray Hotel Hangzhou by using Nehow Pickup Service

Convenience:
Good
The door-to-door pick up service offered by Nehow.com is always the best choice. You will meet your private driver at the exit on the right. You can also call our 24/7 custom support if you need any help at the airport

Comfort:
Good
Most cars we used are pretty new, and the car for you will be cleaned before your private driver goes to the airport

Cost:
Medium
In most cases, the cost of Nehow Pickup Service is much cheaper than hotel pick up service. And sometimes the cost of Nehow Pickup Service is even close to the cost by taxi(depends on the traffic status).The cost of Nehow Pickup Service is:ABC

Additional InformationAfter you finish your hotel booking, you'll get an email on how to book Nehow pickup service. And also you can find that information on the manage booking page

Taxi

Subway

Hotel Shuttle Bus

Nehow Pickup Service

Convenience

Comfort

Cost

Info

Tips

Most taxi drivers don't speak much English, they don't recognise the hotel name & address if you only show them these in English

Questions & Answers

How can I find out if the hotel offers a shuttle service and how can I book it?

If the hotel offers a shuttle service it will be listed under "What's In the Hotel" by "Services."
After you finished your booking, you can arrange the airport shuttle directly with the hotel, the hotel's local phone number is listed in Nehow's Local Guide.
Also you can use Nehow's pick up service, you can find the detail information about Nehow's pick up service on your manage booking page.
Please remember to have your flight details ready.

Questions & Answers

I will be arriving earlier/later than the stated check-in time. Can I still check in?

Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing.
It's important to remember that the property can't always accommodate these requests. It's always best to check with the property directly and in advance to avoid confusion. You can contact the hotel directly by calling them, the local telephone number you can get from Nehow's Local Guide after you finish the booking.

Brought to you by Reviews of Grand Parkray Hotel Hangzhou

Great hotel, location not so much

Paulo R

Houston, Texas | Feb 7, 2018 | Trip type: Business

The hotel is very good for its accommodations and all the amenities, however there are not many options around for dining out and/or sightseeing.The restaurants inside the hotel are ok but not inspiring.

Definitely one of the best 5-star hotels in Hangzhou

Gun_Tjioe

Jakarta | Jan 23, 2018 | Trip type: Family

Booked 3 superior twin rooms for an extended family trip in Hangzhou. This was our third extended family holiday trip in China and all the family members were impressed by the hotel built quality and friendly staffs.The superior twin room was very spacious (49m2) with a very nice bath tub. You could order pillows according to your preference. Nice breakfast with lots of variety of food and dessert. This was one of the best value for money for a 5-star hotel in Hangzhou. The nearest metro station is located about 300 m on the right side of the hotel.

Excellent Customer Service with spacious and clean room

alimkh13

Singapore, Singapore | Nov 15, 2017 | Trip type: Business

I have stayed in many hotels across China but Grand Parkray Hangzhou is definitely one hotel that i will remember and recommend to others.

Their staffs are very friendly and helpful. The rooms are spacious and clean which reflect a great job done by the housekeeping. I stayed in Grand Parkray at 8th Nov for business trip and received great help and customer service from Mr. David Cao.

He has been extremely patient and attentive to all my requests. He helped me with my car pickup at railway station, making sure everything is in order and i am well taken care of. When he knew my team and me did not have time for breakfast, he offered to put some food in the car when we arrived to Hangzhou from Ningbo. He also offered to help us to buy train tickets to Shanghai when he knew we need to rush to Shanghai the next day.

The driver and hotel staff who picked us up at the railway station are very friendly and polite. The driver drives safely which makes us feel safe in his car too.

Overall my team and me are very pleased with the service and the rooms. Will be staying there again next time! Keep up the good work!

Local managed hotel

CK T

Butterworth, Malaysia | Jun 30, 2017 | Trip type: Business

THE HOTEL LOCATION• 10 minutes’ drive from city• It is a local managed hotel nearby industrial park• It is located in a mall• A lot of taxi by the lobby

THE RECEPTION 10/10• Bell boy: There is a few bellboys but not helpful • Check in efficiency: not friendly for non-Chinese but manage to handle the check in• Lobby Design: Modern contemporary/ very welcoming• The lift: Fast, nice, well ventilated and luxury

THE ROOM• Cleanliest: Very good 8/10• Interior Design: OK with local taste 6/10• Bed Quality: Their king size is 2 twin together 5/10• Lighting: Not completely centralize 6/10• Size: Huge room with living 10/10• Bathroom: Very modern contemporary 10/10• Internet speed: Sufficient speed with limited access to all website 6/10• The view: No comment• Noise resistance: 4/10• Housekeeping Service: Very fast and helpful 9/10• Air conditioning: 8/10

THE FACILITY• Swimming Pool: No comment• Executive Lounge: Exclusive but can be confusing when you enter 4/10 • Gym: No comment

THE RESTAURANT• Service: Tried hard but inconsistent 5/10• Food Quality: Need more improvement 4/10• Ambiance: Very local but huge place 5/10• Furnishing: a lot of access 4/10

Good Hotel But So So Location

edmundleeph

Selangor, Malaysia | Jun 4, 2017 | Trip type: Business

It is a real 5 star hotel, as some of the 5 star hotel in China is not base on western standard.. Big room, clean room, with nice decoration..Bosses sport cars, superbike and Royce-Roll always parked at the main entrance to attract "photographers". Local food restaurant and convenience shop is not very near, as u need to walk for about 10min along the road to find fond and shops... no shopping is nearby..One plus point is very near to Metro and u may need to travel with Metro to other part of the town for shopping or scenery... Public transport to the town is not a problem..Price good, but location so so.. For wanna to stay in the nice hotel with limited budget, and don't mind take time to travel.. this hotel is recommended..Bed is very comfy...

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Additional Information about Grand Parkray Hotel Hangzhou

The Grand Parkray Hangzhou (Hangzhou Boli Dafandian) is a deluxe hotel about 6 km (3.7 mi) from the Xiang Lake scenic area and 12 km (7.5 m) from West Lake, a UNESCO World Heritage site since 2011.

The Yet House, the Chinese restaurant, serves Hangzhou dishes, Cantonese dishes, bird's nest soup, abalone and shark's fin soup. Additionally, guests may enjoy international flavors at the Provence Western restaurant or foods at the Italian restaurant.

This Hangzhou hotel has function rooms which are suitable for guests to plan events like meetings and banquets. In addition, the hotel's professional team is ready to offer their help to ensure your event is a success.

Guests with spare time on their hands may exercise at the fitness center, take a refreshing dip in the indoor pool, or relax in the sauna. Those loving to socialize may pay a visit to the lobby lounge.