Healthcare Delivery Providers

Healthcare Delivery Providers

Healthcare Delivery Providers

University of Minnesota

About this course: Welcome to the exciting world of Healthcare Delivery Providers!
This second course in the Healthcare Marketplace Specialization will help you understand the various providers of healthcare across the U.S. delivery continuum. We will explore the unique value proposition of the various providers- from hospitals and clinics to physicians to community based providers. We will dissect this important value chain using various lenses such as- site of care delivery, people who provide the care and payers who pay for care. You will also learn about the challenges facing these providers and the innovations they are creating in order to help transform this important industry.
I will use readings such as a case study and videos to make this learning more experiential for you, so that you can see and feel the world of healthcare delivery. I will also explain the various acronyms and specialized terms used in healthcare, so that you become more proficient and familiar with the language.
Given the fact that Healthcare is one of the largest industries in the U.S. and growing at an rapid pace, it is critical that current and future leaders understand the internal and external drivers that are shaping this industry. Current and future leaders will need to constantly innovate in order to sustain this industry into the future- by creating value for the end customer and the entire population, as well as increasing engagement of the humans who work within this industry.
Get ready to take a deep dive into the complex ocean that is U.S. healthcare delivery- and make sure your oxygen tank is securely fastened!

Welcome to the world of healthcare delivery providers! In this first module, I will introduce important concepts in this field including how value in healthcare is measured, what some key influencers of healthcare are and how the healthcare delivery system will be examined in this course. We will use various lenses such as: site of care delivery, payment models, payers and humans that work in the delivery system to dissect this value chain. I will also discuss emerging paradigms like the Triple and Quadruple Aims and Accountable Care, which are rapidly spreading across the US healthcare industry.

23 videos, 2 readings, 4 practice quizzes

Video: 1.1.1 Course Welcome and Overview

Video: 1.1.2 Meet Your Instructor!

Reading: Case Study and Addendum

Video: 1.1.3 Case Study Review

Video: Recap of Healthcare Marketplace Specialization

Discussion Prompt: Introduce yourself

Video: 1.2.1 Overview of the Lenses

Video: 1.2.2 SITES of Healthcare Delivery

Video: 1.2.3 Moving Boxes

Video: 1.2.4 PEOPLE in Healthcare Delivery

Video: 1.2.5 PAYMENT for Healthcare Delivery

Video: 1.2.6 PAYERS for Healthcare Delivery

Practice Quiz: Lenses

Video: 1.3.1 What is the Quadruple Aim? (Overview)

Reading: Meet the Founder of the Triple Aim

Video: 1.3.2 Experience of Care: Clinical Quality

Video: 1.3.3 Experience of Care: Patient Satisfaction

Video: 1.3.4 Cost of Care

Video: 1.3.5 Population Health

Video: 1.3.6 Healthcare Worker Satisfaction

Practice Quiz: The Quadruple Aim

Video: 1.4.1 What is an ACO?

Video: 1.4.2 How Does an ACO Function?

Video: 1.4.3 Other Payment Arrangements

Video: 1.4.4 Lessons from ACOs

Practice Quiz: Accountable Care Organizations

Video: 1.5.1 Changing Demographics

Video: 1.5.2 Healthcare Reform

Video: 1.5.3 Other Infuencers

Practice Quiz: Review of Key Influencers

Discussion Prompt: Is Simultaneous Improvement in the Triple Aims Possible?

Graded: Introduction to U.S. Healthcare Delivery

WEEK 2

HOSPITALS: COMMUNITY & SPECIALTY

In this module I will lead you into the exciting and rapidly changing world of the Acute Care Hospitals. We will discuss the various types of hospitals in the US including community hospitals and specialized hospitals. We will also dissect the hospital as an organization through the lenses of org structure, humans, services and performance measurement. Throughout this module I will also cover the challenges facing the hospitals in the US and the innovations that they are leading through continuous quality improvement.

Discussion Prompt: What would you do if you were a Critical Access Hospital CEO?

Graded: Community and Speciality Hospitals

WEEK 3

POST-ACUTE CARE & COMMUNITY-BASED SERVICES

In this module I will review post-acute care with you, i.e. care for patient after discharge from the acute care in the hospital. We will discuss the various post acute care providers and how they are organized. We will also examine how post acute care providers are measured, what challenges they face and what innovations they are leading.

19 videos, 2 readings, 6 practice quizzes

Reading: Experience Post Acute Care

Video: 3.1.1 Post-Acute Care: Sites of Care Delivery

Video: 3.1.2: Post-Acute Care: Spending

Video: 3.1.3 Post-Acute Care: Trajectories and Configurations

Reading: Evolution of Post Acute Care

Practice Quiz: Post-Acute Care Overview

Video: 3.2.1 What is a Long Term Acute Care Hospital (LTACH)?

Video: 3.2.2 What is an Inpatient Rehabilitation Facility (IRF)?

Video: 3.2.3 Challenges for LTACHs & IRFs

Practice Quiz: LTACHs & IRFs

Video: 3.3.1 What is a SNF? - Services & Payments

Video: 3.3.2 How is SNF Performance Measured?

Video: 3.3.3 SNFs: Challenges & Innovations

Practice Quiz: Skilled Nursing Facilities

Video: 3.4.1 What is Home Health Care? - Services & Payments

Video: 3.4.2 How is Home Health Care Performance Measured?

Video: 3.4.3 Home Health Care: Challenges & Innovations

Practice Quiz: Home Health Care

Video: 3.5.1 What is Palliative Care?

Video: 3.5.2 What is Hospice? - Services & Payments

Video: 3.5.3 How is Hospice Performance Measured?

Video: 3.5.4 What Lies Ahead for Palliative Care & Hospice?

Practice Quiz: Palliative Care & Hospice

Video: 3.6.1 Group Homes, Adult Day Care etc.

Video: 3.6.2 Social Service Organizations

Video: 3.6.3 Other Health Services in the Community

Practice Quiz: Group Homes, Adult Day Care, Social Service Organizations and Other Community Based Services

Graded: Tania's Troubles

WEEK 4

PHYSICIANS: PRIMARY, SPECIALTY, NEWER SETTINGS & POPULATION HEALTH

In this module I will review the various types of physician practices and clinics. These include primary care physicians and specialty care physicians and their clinics. We will review how the various physicians are organized, how their performance is measured, how they get paid and also what challenges they face and what innovations they are leading. Welcome to the exciting world of physicians!

As a way to wrap up this course, I will discuss some key stakeholders and their roles in influencing the healthcare delivery system and providers such as pharmaceutical and device companies, employers etc. I will then share some innovations in healthcare that I have personally experienced in order to showcase how the delivery providers are constantly improving the delivery model. Finally, I will offer some closing reflections and highlight some leadership skills that I have found essential in emerging healthcare leaders.

11 videos, 1 reading, 2 practice quizzes

Reading: Experience some Stakeholders & Innovations

Video: 5.1.1 Governmental Payers

Video: 5.1.2 Private Commercial Payers

Video: 5.1.3 Employers

Video: 5.1.4 Community/ Consumers

Video: 5.1.5 Pharmaceuticals & Devices

Practice Quiz: Role of Stakeholders in Delivery Transformation

Video: 5.2.1 County Health Rankings

Video: 5.2.2 Process Improvements in Healthcare

Video: 5.2.3 A Model of Statewide Quality Improvement

Practice Quiz: Review of Some Innovations

Video: 5.3.1 Review of the Healthcare Delivery System

Video: 5.3.2 Key Attributes of Future Leaders

Video: 5.3.3 Final Reflections and Closing Thoughts

Graded: A CEO's Challenge

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University of Minnesota

The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

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Ratings and Reviews

Rated 4.8 out of 5 of 86 ratings

nl

I'm enjoying learning all about the healthcare marketplace. The online learning experience is well put together, the instructors are knowledgable and easy to follow. The assignments and assessments are a good learning experience too.