Amazing view and hotel. Absolutely loved this place. Their room service menus are expensive compared to other parts of Thailand. You must go out and get whatever you need so that you don’t use room service often.
Also, the romantic dinner for two at the spa is not polished and is over priced. You will not feel good about the money spent and the experience had. It needs work. Other than that, the hotel and the view of a pool villa is to die for! Must see!!

Recenzat 13 octombrie 2018

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8,4

Fantastic

KARTIK din India

Cuplu

Pavilion cu spa & piscină

Sejur 3 nopți în octombrie 2018

Great stay”

Gorgeous property (with bamboo trees lining up the driveway to the entrance!) perched up on a hill so spectacular views of mountains (see the sunrise!) & sea (see the sunset)!Stayed in the Pool & Spa pavilion which was spacious (w 2 bathrooms)....Resort provides shuttle every 2hours in the day to nearby Dream Beach Club,Bang Tao beach & Villa Market (all abt 5-15min away) so location’s convenient...Food & spa is good quality (love the healthy options which u can order ala carte at bfast like Avovado Smash Toast)...& service is top notch (as good as you can get even at 6 star resorts like Aman!) (thnx v much for the complimentary birthday cake!)

Recenzat 11 octombrie 2018

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9,2

Excepțional

Carolyn din Singapore

Cuplu

Suită lângă deal

Sejur 2 nopți în octombrie 2018

Beautiful surroundings with bamboo trees walk”

Enjoyed my stay there v much. loved the bath tub, loved the breakfasts and also the 360 bar.

Recenzat 10 octombrie 2018

Dear Carolyn
Thank you for taking the time to review us following your recent experience at The Pavilions Phuket, we are pleased to see you enjoyed your stay and that the bath in your room along with breakfast and stunning views from 360 Bar were highlights, thank you for sharing this with us.
We are looking forward to the opportunity to welcome you back to The Pavilions Phuket in the future.
Best regards,
Tim Sargeant
Director of Marketing

Răspuns 11 octombrie 2018

The Pavilions Phuket

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10,0

Excepțional

Diana din Germania

Cuplu

Pavilion cu spa & piscină

Sejur 3 nopți în octombrie 2018

My last minute booking brought me to one of the best place ever been in Thailand”

Room: we stayed in the Spa & Pool pavilion and seaview pool villa, both were phantastic, spacious and clean, excellent value for money. A place you can relax on the spot.
Location: it’s out of the hustle and buzzle, a great spot when you want to unwind and relax. They have shuttle busses to the beach and villa market.
Staff and service:
From the start to the end, they are in the league of their own. Front desk has been very attentive and helpful, Chef Ryan and F&B Manager Melanie and their team made sure that the food and service is on point. The breakfast buffet and the a la carte menu offers a great variety.
We are sad to leave but will make sure we will be back soon.

Recenzat 09 octombrie 2018

Dear Diana
Thank you for taking the time to review us following your recent experience at The Pavilions Phuket, we delighted to read that your last minute booking to stay with us in our Spa and Pool Pavilion Villa, turned out to be one of the best experiences you have had in Thailand! The team are thrilled with your feedback, and to know that you found a place to relax, unwind and get away from the hustle of other areas on the island. We have shared your kind comments onto all of the team, including your special mentions to Chef Rey and Melanie. Thank you very much!
We look forward to welcoming you again to paradise in the future.
Best regards,
Tim Sargeant
Director of Marketing

Răspuns 10 octombrie 2018

The Pavilions Phuket

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8,4

Fantastic

Wai din Hong Kong

Cuplu

Vilă lângă piscină cu vedere la ocean

Sejur 2 nopți în septembrie 2018

85”

Very nice villa. Food was okay but prices were fair.

Recenzat 01 octombrie 2018

Dear Wai
Thank you for taking the time to review us following your recent 2-night experience in our Ocean View Pool Villa, at The Pavilions Phuket, we are pleased to see you enjoyed your stay and that the villa was a highlight; thank you. very much. We are looking forward to the opportunity to welcome you back to The Pavilions Phuket in the future.
Best regards,
Tim Sargeant
Director of Marketing

Răspuns 02 octombrie 2018

The Pavilions Phuket

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9,6

Excepțional

Kevin din Hong Kong

Cuplu

Suită lângă deal

Sejur 4 nopți în septembrie 2018

Exceptional ”

This was our second stay at a Pavilions property, and so far, we have not been disappointed. We chose the smallest room available, which, with two large bathrooms, a large living room, bedroom, and kitchentte, is huge (nearly as large as our flat!). The decor combines contemporary design with traditional Thai asthetics. The pool area is beautiful—a great place to relax and while away the day. All the staff are extremely attentive and helpful, and the free shuttle and on-site transportation is nice. The three restaurant options are all top-notch in both ambience and menu. The grounds are lush and natural, and parts of the property command sweeping views of the sea and inland parts of Phuket. In comparison to the Pavilions Himalayas, the Phuket property is significantly larger and more contemporary, so lacks some of the mystique of the Himalayas property, but we still loved our stay and would definitely go back.

Recenzat 11 septembrie 2018

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8,8

Fantastic

Catherine din Hong Kong

Cuplu

Pavilion cu spa & piscină

Sejur 4 nopți în iunie 2018

Great retreat for couples”

We spend 4 nights in the Spa & Pool Pavilion, it was very spacious, clean and comfort. You will inspire with the silent environment and the nice wind and comfortable resort.
Nothing to complaint but sometime you will feel "noisy" with the fountain set up by the swimming pool, lol.
I cannot remember clearly but highly recommend to try this villa.
See you soon

Recenzat 23 august 2018

Dear Catherine,
Thank you for taking the time to write a such a wonderful review following your recent 4 night experience at The Pavilions Phuket.
It is always a pleasure to receive positive feedback, and to know that there were so many memorable moments during your visit, especially the Spa & Pool Pavilion Villa; we love this room type too! You will be pleased to know I have shared your positive comments with our team, I’m sure it will be of great use as continually strive to deliver an experience such as yours.
Again, thank you for writing in; we are looking forward to welcoming you back to The Pavilions Phuket in the future.
Best regards,
Tim Sargeant
Director of Marketing

Răspuns 23 august 2018

The Pavilions Phuket

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10,0

Excepțional

Tam din Vietnam

Cuplu

Pavilion cu spa & piscină

Sejur 2 nopți în august 2018

It's a dream holiday”

The moment we got to the resort, we were completely mesmerized by the breath-taking bamboo trees along the road to the lobby, it looks like a dream. The entire resort is covered with so many kinds of plants , the greenery makes you feel so relaxed and the air is so fresh. We stayed at the Pool Pavilion, the space is huge and interior is luxurious. Our private pool is so nice, we don't even need to check out the public swimming pool. The food is great as well, my boyfriend got addicted to the Tom Yum Kung there. Staff was very attentive and help us with everything we ask for. The resort general manager greeted and talked to us everyday we were there. We are very happy with our stay and will definitely come back soon.

Recenzat 20 august 2018

Dear Tam
Thank you for taking the time to write a such a wonderful review following your recent experience at The Pavilions Phuket.
It is wonderful to read your time with was very memorable, from the breath-taking bamboo trees at the entrance, to the spacious Spa Pool Pavilion Villa and the culinary offerings from our restaurant team; with special mention to the popular Thai dish Tom Yum Kung, one of our favorites too!
Don't forget to visit our website for the best deals and offers on returning stays.
Again, thank you for writing in; we are looking forward to welcoming you back to The Pavilions Phuket in the future.
Best regards,
Tim Sargeant
Director of Marketing

Răspuns 23 august 2018

The Pavilions Phuket

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4,4

MANUJ din Statele Unite

Cuplu

Pavilion cu spa & piscină

Sejur 3 nopți în mai 2018

Avoid....There are many other better Resorts in Phuket”

We stayed and Spa and Pool Pavilion Villa. The Resort is excellent but service is very poor and awful....Breakfast is below standards and lacks quality food..Restaurants are below average and expensive. Reception staff needs training and communication plus soft skills training.....No view from rooms ...However, rooms are very nice....Spa is expensive and below par....I am not paid to write this review and adding my two cents...Check Saanthiya Resorts instead

Recenzat 28 mai 2018

Dear Mr. Manuj,
We would like to thank you for choosing the Pavilions Hotels for your recent stay in Phuket and hope you had a comfortable journey back home.
Thank you for posting your feedback, it is very much appreciated. We are sorry to hear we could not make your stay more enjoyable and have shared your comments with the whole team in order to action steps to improve on our shortcomings.
We have taken note of your comments about the lack of attention and interaction at front desk, the food quality and pricing of spa services. In order to improve, would you be willing to share with us what type of food could be provided.
We have improved the breakfast selection in both restaurants Plantation and Firefly lately and your feedback will help us make this even better.
The spa pool pavilion you stayed in is advertised as inland view, may I suggest you choose an ocean view villa for your next stay, which has an amazing view with beautiful sunset.
Kind regards,
Dominique
Resident Manager

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The Pavilions Phuket

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9,6

Excepțional

Edmund din Singapore

Cuplu

Suită lângă deal

Sejur 2 nopți în martie 2018

Amazing resort”

Spent 3 days here and the place was awesome. We were given a free upgrade to the garden room. The rooms are modern, large and comfortable. The bath tub was amazing , huge sofabed in the living room. Bed was comfortable.
Everything just worked perfectly! The staff were friendly and always smiling, just call the golf buggy and they will be ready to pick you up from your room within 1 minute, to take you to the restaurant/lobby etc. Restaurants had a wide selection of food, breakfast was amazing - mix of ala carte and buffet. Highly recommended.

Recenzat 06 mai 2018

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9,2

Excepțional

Miao din Statele Unite

Călător în grup

Vilă lângă piscină cu vedere la ocean

Sejur 3 nopți în aprilie 2018

2nd visit for this amazing resort!”

Pros: Beautiful and relaxing resort! The drive in to a bamboo greenery forest is a spectacular view! Very secluded and plenty of privacy. Good breakfast and afternoon tea options. Got the ocean view room with infinity pool so we were able to enjoy a zenful weekend! Staffs and receptionist is very welcoming and always attentive. I will come back again and recommend to my friends.
Room for Improvements: There are plenty of westernized/thai food options but there are time I am craving for something more street food. Would be great to offer shuttle to Patong Beach area but I do know it's very far from the resort. There are shuttle to Layan Beach and a nearby market so it's pretty decent too.
Overall, very happy with my 2nd visit and I will come back in the future.

Recenzat 24 aprilie 2018

Dear Miao,
Sunny Greetings from the Pavilions Phuket!
We would like to thank you for choosing the Pavilions Hotels for your recent stay in Phuket and we hope you had a comfortable journey back home.
Thank you for posting your feedback of your stay, it is very much appreciated. We are thrilled to read you have enjoyed your stay again and your comments have been shared with the whole team.
We have taken note of your comments on the shuttle bus for Phuket Town or more active areas, we added one more round to the beach and Cherngtalay. And for the food, we are looking into promotion of more local street food for the future.
We look forward to seeing you again soon and will be happy to handle your booking directly if you'd like.
Best regards,
Dominique Bonnel
Resident Manager

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The Pavilions Phuket

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7,6

Foarte bun

William din Australia

Cuplu

Suită lângă deal

Sejur 4 nopți în aprilie 2018

Beautiful villas and facilities, average staff. ”

The resort has amazing facilities and rooms, especially the ocean spa villa which as stunning views and lots of privacy. Overall the stay was great, however, service was hit-and-miss. Could be a 10/10, however due to the inconsistency of service quality it’s a 9/10.

Recenzat 09 aprilie 2018

Dear William,
Sunny Greetings from the Pavilions Phuket!
We would like to thank you for choosing the Pavilions Hotels for your recent stay in Phuket and hope you had a comfortable journey back home.
Thank you for posting your feedback of your stay, it is very much appreciated. We are thrilled to read you have enjoyed your stay again and your comments have been shared with the whole team.
We have taken note of your comments on the service inconsistency and are looking into the problem to make improvement as fast as possible.
We look forward to seeing you again soon and will be happy to handle your booking directly if you'd like.
Best regards,
Dominique Bonnel
Resident Manager

Răspuns 05 iunie 2018

The Pavilions Phuket

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4,8

Lorenzo din Elveţia

Familie cu copii mari

Suită lângă deal

Sejur 2 nopți în aprilie 2018

Acceptabil”

Far from everything with a poor shuttle bus service.

Recenzat 04 aprilie 2018

Dear Lorenzo,
Sunny Greetings from the Pavilions Phuket!
We would like to thank you for choosing the Pavilions Hotels for your stay in Phuket last March and hope you had a comfortable journey back home.
Thank you for posting the feedback of your stay, it is very much appreciated. We are sorry to read that we didn't meet your expectations and could not provide a memorable experience while staying with us.
Our resort is located in the peaceful area nearby Layan Beach and Laguna where people enjoy the quietness of the island, far from hustle and bustle of Patong or Phuket Town. Your comments have been shared with the whole team.
We have added shuttle bus to Cherngtalay city which provides most of the shopping and dining to most discerning guests.
Again thank you for choosing The Pavilions Phuket.
Best regards,
Dominique Bonnel
Resident Manager

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The Pavilions Phuket

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8,4

Fantastic

Kimberley din Australia

Cuplu

Pavilion cu spa & piscină

Sejur 2 nopți în martie 2018

Fantastic”

The service/staff are wonderful and extremely helpful. The villas are huge and spacious! Food was really good. We enjoyed a seafood BBQ at our villa which was so much fun! this place is great for just relaxing, being pampered and enjoying your own private pool.

Recenzat 03 aprilie 2018

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9,6

Excepțional

Lawrence din Statele Unite

Cuplu

Suită lângă deal

Sejur o noapte în februarie 2018

Paradise at The Pavilion”

First we were lucky to get a room upgrade to one of the most beautiful accommodations we have ever stayed in. Just wish we had more than one night here! The property here is like a tamed rain forrest. Beautiful and well kept with interesting art installations well placed. 360 Bar is the perfect place to watch the sun go down. The restaurant service was a bit slow and preoccupied given the number of guests there but food was good. Since everything else was off the charts, we could easily forgive this slight shortcoming.

Recenzat 22 februarie 2018

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4,4

Chen din Singapore

Familie cu copii mari

Suită lângă deal

Sejur 2 nopți în februarie 2018

Acceptabil”

Breakfast was bad, a lot of mosquitoes
The linen was dirty.
The staffs were more friendly to western tourists in general.

Recenzat 17 februarie 2018

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9,6

Excepțional

Roland din Thailanda

Cuplu

Suită lângă deal

Sejur o noapte în februarie 2018

Great last night, amazing staff!!”

We have been there for the last night of our three week holiday and it was a perfect choice! Sadly not at beach, but they offer free transfer. We booked a simple standard room with mountain view, and this was very spacious!! A comfortable bed and two bathrooms. A balcony and two tv (we didn't use). The employees we met, spoke (very) good English. In the plantation restaurant the food is excellent, although a bit pricey but worth it. We would definitely recommend this place!

Recenzat 12 februarie 2018

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8,0

Fantastic

Edward din Statele Unite

Familie cu copii mici

Pavilion cu spa & piscină

Sejur 3 nopți în februarie 2018

Foarte bun”

My only compliant was on the last day of my checkout. I tried to call the reception desk for a buggy ride to the front lobby so i can catch my taxi to the airport. But I rang for 20 min before someone finally picked up and when I arrived to the lobby for check out which I found out he was the only staff during that shift. Also, I ordered two paid breakfasts for take out the previous night but I guess they forgot to prepare it.

Recenzat 08 februarie 2018

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10,0

Excepțional

Robert din Statele Unite

Cuplu

Vilă lângă piscină cu vedere la ocean

Sejur 4 nopți în ianuarie 2018

Awesome property, awesome staff”

From check in to check out, and all during our stay, this place was an inspiration. Beautiful location, lavishly appointed villa, kind, courteous, accommodating staff, spectacular cuisine, and personalized service. Can’t wait to return.