"We are an established and popular company with an excellent track record for remarkable customer satisfaction. We've earned an outstanding reputation for both quality and excellent service. I am confident that Quality Air will surpass your expectations."

Scott Bogat
| General Manager

Company Information

Services Offered

Quality Air provides air duct cleaning and sanitizing services for residential and commercial customers. The company also cleans dryer vents and offers bird guards and filters.

Services Not Offered

Quality Air does not provide furnace cleaning services.

Minimum Job

The company requires a $175 minimum on air duct cleaning.

Company History

Quality Air is a local company that has served Chicagoland customers since 1987.

Quality Air has received 4.7 out of 5 stars based on 167 customer surveys.

5

126

4

32

3

5

2

4

1

0

FEATURED REVIEWS

Review by Addison, IL Homeowner

09/12/2017

“They were good, put everything perfect. I was very happy with you guys, and also I recommended to friends and family.”

Review by Mount Prospect, IL Homeowner

09/09/2017

“We did very well with them. They did an excellent job. They were just fast and efficient. I can't complain. I can't say it's a best, but I would certainly give them an A rating. They were very good. I would recommend them.”

Review by Barrington, IL Homeowner

08/05/2015

“They did a phenomenal job. They were professional, they were thorough, hard working and they showed me the results at the end of the job. Whatever the highest rating is I would give them that.”

Review by Highland Park, IL Homeowner

08/05/2015

“I was somewhat more impressed with the job that my first technician did. He is no longer with the company. I was happy with the gentleman that I had; I just felt that he really took extreme care, and time wasn't of the essence. I will say I am very pleased with the results, and my second technician with them was easy to have in my home. I have recommended that neighbors and friends here in my area use them. For some reason, they don't seem big on air duct cleaning, but it does make a difference. I would give Quality Air an excellent rating.”

Review by Long Grove, IL Homeowner

05/22/2014

“I've used Quality Air quite a few times. Most recently, they did my air ducts for me. They were fantastic, and I'd highly recommend them. I would grade them A+.”

Grade

▼

Clear Filters

▼

Filters

HOMEOWNER REVIEWS

Date Collected

▼

Filter Options

Sort Grades

High - Low

Low - High

Filter Grades

Sort Date

New - Old

Old - New

Filter Date

Start Date:

End Date:

Review by Countryside, IL Homeowner

09/12/2017

“In my previous house, I had work done, and I had two cats, and this house is seven years old. I think they did everything, but I still see everywhere dust. I was expecting to see less dust, and they were trying to push on me some kind of services to buy. She is not happy because they are expensive; they were trying to sell me stuff besides—they came here to do the duct work. It was OK, the guy was really nice, I don't think I like how they did the job. They were not there to look at how they were connecting, how they are taking everything from the duct. I see everything working and bringing, but I'm not happy with the job they did. I would grade them a C in the middle. I just won't use them again. They were nice when I called. So, they were fast, the guy was nice here—but then I didn't like how they put so much connection. And right after that, I had everywhere the hair, everywhere the dust. So, maybe my expectations were too high. Right now, if I don't clean a week, I have dust everywhere from the duct—everywhere. I don't know how that can be in a new house, in the older house I didn't see so much. I was expecting high, but I got low. I wouldn't recommend them.”

Review by Hillside, IL Homeowner

09/12/2017

“It was good, but I was about to call because I also bought the system for the one that goes in the air ducts—the LED light or something, I don't know what it's called—but originally it's not working, and I was about to call to see if they can come fix it. Also, they said that in a year they were going to come again and do a free check up, but they haven't called me or anything. But everything was working good, until I noticed something three weeks ago or four weeks ago. I was going to call, but I was out of town. It was a B; it was good. Everything was good, but the only thing was I had the problem with the light shut off. I don't know if a fuse went off or something.”

Review by Mount Prospect, IL Homeowner

09/12/2017

“Quality Air took their time and did a good job. They explained everything in detail—why, and how other options were available, in terms of sanitizing the ducts. I would grade them an A. I couldn't crawl into the ducts; from what I saw, in what they were doing, I would say it was acceptable. I have no way to judge that unless I was a mouse. Customer service, when I contacted them, was very good; they followed up with me, they didn't make a decision right away, so they had to follow up, and the man that was on the premises was very informative.”

Review by Elmhurst, IL Homeowner

09/12/2017

“A year ago they cleaned my air ducts. The man came in, explained to me exactly what he was going to do, and then he followed through and did it. He kept me informed along the way, showed me what he was getting out of it, and how much cleaner it was after he did it. It was great. I would definitely give them an A. It was very professional. Brought the hose in through a window. It was all A; my whole experience with Quality Air was an A.”

Review by Buffalo Grove, IL Homeowner

09/12/2017

“I'd say it's OK. It's been a while; you're talking about a year ago, so I can't remember why it was neutral. They came out pretty good. They've done a good job here. I'd give them an A. Quality of work was good. Customer service was decent.”

Review by Bellwood, IL Homeowner

09/12/2017

“Somebody did our duct cleaning; I don't remember who it was. I'd give them an A. They didn't get no phone call; I've had no complaints. It was good, that's all I can remember. Probably likely to recommend. I don't remember what they charged me.”

Review by Addison, IL Homeowner

09/12/2017

“They were good, put everything perfect. I was very happy with you guys, and also I recommended to friends and family.”

Review by Addison, IL Homeowner

09/12/2017

“It was great. They did duct cleaning for me. They were pretty good; I would definitely say A.”

Review by Hoffman Estates, IL Homeowner

09/12/2017

“I would rate this company an A.”

Review by Addison, IL Homeowner

09/12/2017

No review comments provided

Review by Romeoville, IL Homeowner

09/09/2017

“They were good. They were nice. I had no complaints, and I'd recommend them.”

Review by Oswego, IL Homeowner

09/09/2017

“They were really good. They're just timely and did a nice job. I'd give them an A. I would recommend them.”

Review by Roselle, IL Homeowner

09/09/2017

“It was OK. They were on time and it came in—they didn't over charge. They just charged me what they said they would. I'd give Quality Air a B.”

Review by Batavia, IL Homeowner

09/09/2017

“They were fine. The guy that came out seemed pretty nice. He was friendly and explained everything. I would give the overall experience an A.”

Review by East Dundee, IL Homeowner

09/09/2017

“It's actually the second time I've used them. I liked the quality of work, and they were efficient. When I contact them, I didn't have to wait days on out for someone to come out. I'd give them an A. Very likely to recommend them.”

Review by Mount Prospect, IL Homeowner

09/09/2017

“We did very well with them. They did an excellent job. They were just fast and efficient. I can't complain. I can't say it's a best, but I would certainly give them an A rating. They were very good. I would recommend them.”

Review by N. Chicago, IL Homeowner

09/09/2017

“Everything was fine. They made the appointment, they were on time, and it was pretty fast, the work they did. So, everything was good. I'd give them an A. I would recommend Quality Air.”

Review by Naperville, IL Homeowner

09/09/2017

“I had someone come this year for my air conditioner. They said that the way that they cleaned it wasn't correct, so I don't know if another company was trying to get a sale. But your company cut a hole in my duct work, and the new company said that wasn't the proper way to—like they just blew air through, instead of doing a complete scrubbing of the system. So, I don't know which is right, but that's the feedback from a different company. I'd give them a B.”

Review by Naperville, IL Homeowner

09/09/2017

“On the surface, it seemed to be positive. Ultimately, as I ended up getting into the furnace later and still found a ton of dirt, a ton of dirt, a ton of debris in the furnace itself. It just tarnished everything, as far as experience wise. I was not happy with their overall cleaning. I would give them at least a D. Overall, it seems to be pretty, but inside the furnace they didn't clean it. Given the remnants that they left behind and how the furnace wasn't clean, I'd give them a poor grade. I wouldn't be likely to recommend them.”

Review by Crystal Lake, IL Homeowner

09/09/2017

“My brother is a heating and air guy, and he said he looked into them, after he did it, and he was not impressed at all. I don't know what to think, because I couldn't look into the stuff, but when we had our heating and air replaced, they said the cleaning was not the greatest. I'd give Quality Air a C.”

Review by Wooddale, IL Homeowner

12/08/2016

“I had a very positive experience with them. They were very professional. They came in and they did what we had asked them. They were there to clean the air vents and they found that the heater actually had not been serviced in a while, so they went ahead and did that. They were having some kind of promotion on it, so it was a good deal. They were very thorough and very clean. They were very nice guys. Overall, I would definitely give them an A+.”

Review by Woodridge, IL Homeowner

12/08/2016

“There was nothing that really stands out about them. I had no complaints and I would highly recommend them.”

Review by Glen Ellyn, IL Homeowner

12/08/2016

“They did a good job. I think they were pretty efficient and thorough. I had no complaints and I would recommend them. They did a nice job for me.”

Review by Naperville, IL Homeowner

12/08/2016

“They were nice guys. They explained what they were doing so it was nice. It was a good experience. Overall, I would grade the experience as A+.”

Review by Naperville, IL Homeowner

12/08/2016

“There was more dust in the house when they got done than when they started. Overall, I would grade the experience as a C.”

Review by Westchester, IL Homeowner

12/08/2016

“I had a positive experience.”

Review by Buffalo Grove, IL Homeowner

12/08/2016

“They did a very good job.”

Review by Brookfield, IL Homeowner

12/08/2016

“They came in and did the job. We’re doing OK. We did the filters.”

Review by Bartlett, IL Homeowner

12/08/2016

“They’re good. Overall, I would grade my experience as A.”

Review by Elmhurst, IL Homeowner

12/08/2016

“I had no complaints with them. They did a good job.”

Review by Wheeling, IL Homeowner

12/08/2016

“I had no complaints and I would recommend them.”

Review by Carol Stream, IL Homeowner

12/08/2016

“They were good. The salesman was really cool.”

Review by Lisle, IL Homeowner

12/07/2016

“They did a great job. I had no complaints and I would recommend them.”

Review by Elmhurst, IL Homeowner

11/21/2016

“I had no complaints.”

Review by Downers Grove, IL Homeowner

11/21/2016

“They did a good job. I had no complaints with them and I would highly recommend them.”

Review by Lockport, IL Homeowner

11/21/2016

“They were nice and courteous. They did what they were supposed to do and left. I was really pleased. I had no complaints and I would highly recommend them.”

Review by Bensenville, IL Homeowner

08/05/2015

“They were very helpful, they did everything I asked. They were cleaning air ducts. I have used them many times, started using them because of word of mouth.”

Review by Morton Grove, IL Homeowner

08/05/2015

“They were quick, they were knowledgeable, everything was fine. They cleaned the air ducts at my mother-in-law’s house. They were pretty clean. A is fine.”

Review by Franklin Park, IL Homeowner

08/05/2015

“The workers were friendly, they explained everything. They were cleaning our air ducts. It was the first time I used them. I would say A.”

Review by Glendale Heights, IL Homeowner

08/05/2015

“I don't remember. I think it was them. It was - I would give them 6 or 7 out of 10. It was fine, nothing I didn't like in particular. B, I would recommend them.”

Review by Oak Park, IL Homeowner

08/05/2015

“They were on time when they said they would come and they cleaned up afterward. I had used them before. I just gave the check to the people. A is fine.”

Review by Warrenville, IL Homeowner

08/05/2015

“They were fast, efficient, responsible. I had used them before. Maybe I was referred to them by somebody. Very easy and convenient.”

Review by Elmhurst, IL Homeowner

08/05/2015

“They scheduled quickly and I remember the guy was very nice he was kind of funny. It was the first time I had used them. No complaints.”

Review by Lockport, IL Homeowner

08/05/2015

“I liked the price, convenience, they were out quick. Did a really good job. They did duct and dryer vent cleaning.”

Review by Bartlett, IL Homeowner

08/05/2015

“I liked the employees. They were friendly, efficient, just good people. The quality of the work was excellent.”

Review by Hawthorn Woods, IL Homeowner

08/05/2015

“They were OK. One of the guys was very thorough. When they left my wife was happy so I'm happy. I would say B.”

Review by Buffalo Grove, IL Homeowner

08/05/2015

“I am satisfied with their service and what they did. They are good. It was just one time for duct cleaning. I think one of my friends she referred this company. I will go for A.”

Review by Elgin, IL Homeowner

08/05/2015

“They did a good job. The official time, they were very accommodating for me. I chose them because of price. They gave me a good price. It was excellent, it was good work.”

Review by Itasca, IL Homeowner

08/05/2015

“They did the job. They showed up on time, completed the work quickly. They were polite. It was air duct cleaning. Having never done that before I'll just give them an A.”

Review by Vernon Hills, IL Homeowner

08/05/2015

“They did what they said that they were going to do and it was done very nicely and timely manner. It was very nice, very easy. They were cleaning air ducts. Excellent.”

Review by Barrington, IL Homeowner

08/05/2015

“They did a phenomenal job. They were professional, they were thorough, hard working and they showed me the results at the end of the job. Whatever the highest rating is I would give them that.”

Review by Hoffman Estates, IL Homeowner

08/05/2015

“They were cleaning the air ducts. I have used them for a pretty long time. I would do B, because the first guys that came in didn't do the proper job and the last guy that came in corrected his work. I would recommend them.”

Review by Glen Ellyn, IL Homeowner

08/05/2015

“They were very thorough, he explained everything to me, and he just seemed to know exactly what he was doing. I think it was about an hour and a half maybe. It was the first time I used them. Scheduling, payment was easy.”

Review by Northbrook, IL Homeowner

08/05/2015

“I've used them before for my clean outs after the new construction or after remodeling jobs so I keep using them, that's all there is to it. Everything is good. I've been working with them since 2010. A is fine.”

Review by Bensenville, IL Homeowner

08/05/2015

“Real good. They were pretty prompt, came on time, took care of any of the stuff they had to move, wore the booties, and made sure we were completely satisfied with the service. They were doing air duct cleaning. They get an A.”

Review by Westmont, IL Homeowner

08/05/2015

“They came in to clean my ducts, they gave me an honest price they did a good job, and they were professional and fast. I was shopping around and they gave me good price too. And they came at the time that I wanted. I would rate them as an A.”

Review by St. Charles, IL Homeowner

08/05/2015

“They were prompt, they were clean, they were very careful about not getting the house dirty and I feel they did a fantastic job. It was the first time I used them. Recommendation, somebody told us about them. Absolutely no problem.”

Review by Darien, IL Homeowner

08/05/2015

“They had good pricing and they were professional. They were cleaning the air ducts. It took less than an hour. I hadn't used them before. I'll say B, they allowed my carbon monoxide alarm to go off after the work was complete and the guy said it will never happen before and obviously he caused some kind of carbon monoxide to go up in the house and that wasn't very great. I would possibly recommend them but I'm thinking of going with a different company next time to be honest.”

Review by Elmhurst, IL Homeowner

08/05/2015

“Quality Air, I called them they gave me a number up front, it was no messing around, the guys were great, very friendly and got the job done fairly quickly. I probably would give them a B, at one point the one guy kept like following behind me and it kind of gave me the creeps. It was very nice but it threw me off a little bit. I would absolutely recommend them, in fact I have to a neighbor.”

Review by Highland Park, IL Homeowner

08/05/2015

“I was somewhat more impressed with the job that my first technician did. He is no longer with the company. I was happy with the gentleman that I had; I just felt that he really took extreme care, and time wasn't of the essence. I will say I am very pleased with the results, and my second technician with them was easy to have in my home. I have recommended that neighbors and friends here in my area use them. For some reason, they don't seem big on air duct cleaning, but it does make a difference. I would give Quality Air an excellent rating.”

Review by Bartlett, IL Homeowner

08/05/2015

“I would highly recommend them. I remember the gentleman, he came in on a Saturday. He was very professional, very up beat had a lot of - asked me what I needed what I was looking for and I'm a repeat customer. He came to my new house and cleaned all of my vents because the house - it was an older house and the vents were never cleaned. He was punctual he was professional he listened to what I needed and then he also explained everything. He was in and out in two hours and I told him I would definitely refer him out. I would recommend them.”

Review by Batavia, IL Homeowner

08/05/2015

“I liked that they were very thorough. The person, technician that came out was very pleasant to deal with. He explained everything he was doing and answered any questions that we had. They did air duct cleaning. It took about 2.5 hours. I would say A.”

Review by Chicago, IL Homeowner

08/05/2015

“They were OK. They did leave some scratches on the walls right by the ducts where they took off the covers and they didn't replace the air filters which was kind of counter intuitive. They were there on time and did everything fine. I got a referral.”

Review by Wauconda, IL Homeowner

08/05/2015

“They were fast and efficient. It was the first time I used them. I would say B, the only issues I had were adding on this, adding on that and adding on the other and he was a little bit pushy about me not doing those things but you know that I understand. They're getting business but I didn't really want any of those things and they were a little bit insistent. I would recommend them.”

Review by Brookfield, IL Homeowner

08/05/2015

“They did some duct cleaning for me. They were very professional and they showed up on time and did a great job. It was the first time I used them. Everybody was pretty easy to communicate with and everything went very smoothly. I would have to say they did an A job, like I said everything went well and the techs they sent out were very professional.”

Review by Lincolnwood, IL Homeowner

08/05/2015

“I don't know what I liked but the one thing I don't like about is the deal was one price but after the job they added extra saying that he talked to me about that and I didn't argue anything about that I was like OK fine. It was like 60/70 dollars they charged me extra so the only thing - I'm not happy about. B”

Review by Chicago, IL Homeowner

08/04/2015

“They did clean our vents our think. The gentleman was very - he came in he worked hard he did his job and it was kind of like I was here but I didn't really feel like he was really here. He was just really good at not being obtrusive and getting the job done well. It was duct cleaning. I would recommend them. I would give them an A.”

Review by Evanston, IL Homeowner

08/04/2015

“They did an amazing job. They explained what was going on for it, I wasn't home for it my mom was and they were really good with walking her through the process and showing her some of the debris they found so that's nice considering you never really know what's in your ducts and you kind of hope they clean something but you don't know if they do. I would recommend them.”

Review by Chicago, IL Homeowner

08/04/2015

“They did both an air conditioning and a furnace replacement for us but both times I was out of time and my wife handled it. She was very complimentary of them saying they were very helpful, they explained everything and they're just really nice people to work with an accommodating in terms of when they could come out and do the installs, stuff like that. That's why we went back to them a second time. I think first our air conditioning went out and it was dead winter zero degrees when our heater went out that's why we called them just cause they were real nice working with them. If they come in at a reasonable price I would recommend them. I would give them an A.”

Review by Chicago, IL Homeowner

08/04/2015

“I was pleased with them and the technician was very helpful, answered any questions I asked and performed in a very workmanship like manner so I was very pleased. He answered any questions I had, he did great follow up cleaned everything that he had apart put back together and disassembled and I was very pleased with the experience. He did duct and dryer vent cleaning. I would recommend them. I would give them an A.”

Review by Northbrook, IL Homeowner

08/04/2015

“I think it's good and the technician who came here is also very polite and explained things to me and in general it's very good and positive. I would recommend them, if some friends ask about that definitely I will. I would rate excellent.”

Review by Naperville, IL Homeowner

08/04/2015

“It was OK, it was good. It seemed like it was good. They did duct cleaning. I would recommend them. I think it was A.”

Review by Bensenville, IL Homeowner

06/02/2014

“Quality Air was prompt and very courteous. They cleaned up after themselves and did exactly what they had promised. They put in an attic fan and insulated our attic. I would give them an A rating.”

Review by Buffalo Grove, IL Homeowner

06/02/2014

“I liked that Quality Air had adjustable Saturdays. The guy that did the work for us was very nice, and I am happy about it. It looked like he did a good job because I always complain about dust, and now I see the house is cleaner. The workers were very clean. This was my first time using them, and I would use them again, if the need came up in the future. They’re an A+.”

Review by Lake In The Hills, IL Homeowner

05/30/2014

“I think the gentleman did a good job cleaning my ducts. He explained everything that he was doing. They cleaned the ducts and both returns. The time frame was acceptable, and I would use them again, if needed. I think they did an overall good job, and we haven't had any problems with dust. The young man that did it was very courteous and knew what he was doing. I would give them an A+ rating.”

Review by Naperville, IL Homeowner

05/30/2014

“I actually enjoyed Quality Air quite a bit. I believe Marcus was the gentleman who came to our home. He was very friendly, very professional, and I felt very comfortable with him being in my house, wandering from room to room. They cleaned all of the air ducts and did a really good job. I will definitely use them again, and I already recommended them to other friends. I chose them because my neighbor used them previously, and when I was speaking to her about which company to use, she recommended them. They get an A+ rating.”

Review by Woodridge, IL Homeowner

05/30/2014

“I don't see any difference. I can't say if it worked our not. I don't have the furnace running anymore no I don't. It was negative because it was the time it was suppose to be. Quality Air came like two hours late and the machine broke. They let us know that they were going to be late, they called us the day of and then the machine broke. Otherwise the people were nice. They look liked they know what they are doing. The result I don't see the value added for how much I paid. There was no clean up that I had to address. They were very good about that and they wore those shoe covers. I don't know if I would use them again. I am very price sensitive. I didn't notice anything. They did say that there is not a lot of - they didn't do a lot of cleaning because it was fairly clean. We keep a pretty clean household. It is the first time that we cleaned since we moved here which was 1997 so that is 17 years and they did say that there is not a lot of debris in the ducts. They said ‘don't dust for a day or two and after that you will notice the difference. We didn't know about that. They cleaned the vent covers as well. I don't see anything that is different but they were nice people. They came in, they were cordial, they were neat and we didn't have to do any clean up. I would give them a B rating. I am not sure if I would recommend them. Well I probably will.”

Review by Elmhurst, IL Homeowner

05/29/2014

“Quality Air did a good job its just that I had my furnace my air conditioning cleaned so I could turn the air on and the filter in the area where the air is on was all full of the dust. I didn't even realize that it has so much in there and the technician said it was probably from having the air duct cleaning that they didn't do a very good job there. They did a good job to me but I didn't know until the technician for the air conditioner came out. It was packed and I didn't call them. I just told the technician that they had just cleaned it I think about six weeks ago and he was surprised that was that much dust still in there. I would call them again because this was the first time that I have done it since I have lived here and its been over 30 years so it might have been too long to wait I should have had it sooner done. I would give them a B rating. I would recommend them to others.”

Review by Chicago, IL Homeowner

05/29/2014

“What made Quality Air's service positive was good service, friendly people. They cleaned the ducts and we had a new filter put in. The timeframe in which all of the work together was finished was 40 minutes. In the future, if needed, I would probably use their service again. There is not really anything else that stands out from the work they've done for me. I'd give them an A+ grade.”

Review by Naperville, IL Homeowner

05/29/2014

“We had duct cleaning two years ago. Quality Air. It was so so. Oh well, I didn’t realized they’d use a blower to blow into the vents. That one, I don’t know, I didn’t check. Well I’ll probably give them a B. I’m not too sure if I may recommend them.”

Review by Trevor, IL Homeowner

05/29/2014

“The work was fine. Quality Air were here on time and did a good job. This was my first time using them. I chose them I believe because they were a local company. I would give them a B rating. I would recommend them to a family member or friends.”

Review by IL Homeowner

05/29/2014

“Must have been positive, I don't remember anything about it. They did air duct cleaning for me. There's no reason for me to be upset. So, must've been a good deal. I really don't. I just don't remember it negatively. So I guess it was OK. I'm happy, give it the first one.”

Review by Elgin, IL Homeowner

05/29/2014

“Quality Air did exactly what they said they were going to do, and they followed through with that. They did duct cleaning. This was my first time using their service, but I would use them again. I would give them an A rating.”

Review by IL Homeowner

05/29/2014

“I did have it done. I don't know if it was the company or not. I can't remember thinking there was a problem. So I guess it was fine. I did have it done. I have no idea how effective the service has been. I'll say B.”

Review by IL Homeowner

05/29/2014

“Quality air, almost a year ago, yea. They just cleaned out the air ducts. He was a nice guy. Everything was fine. I would give them a B.”

Review by IL Homeowner

05/29/2014

“It was just air duct cleaning. I don't remember how I heard about them. I would give them a B.”

Review by Lake Forest, IL Homeowner

05/29/2014

“Everything was fine with Quality Air. They cleaned the ducts for me, the entire air duct system.”

Review by Addison, IL Homeowner

05/28/2014

“They were on time and did fast, clean work. They cleaned my vents out and sanitized them. I thought, from start to finish, the time frame was about an hour or an hour and a half. I chose their service because I'd used them before, and if needed in the future, I would use them again. I would give them an A+.”

Review by Woodridge, IL Homeowner

05/28/2014

“I was debating whether to call the owner of Quality Air about it. I mean, there were definitely some positives. When they got there, I didn't know where they'd be coming in. They moved some things so that they could come in through the basement window. They didn't complain. They were very nice about it, but they had forgotten to put the ducts back on in a number of places, which was no big deal. I called the owner after the two guys left. Some of the vents were on, but closed, and I said to him, ‘Are they supposed to remain closed?’ Then some of them were left, they were off and just sitting up. I couldn't get it back in, so my husband had to get it back in because it wouldn’t fit, I guess. There were a number that they left closed, and the guy said, ‘Oh, no, they shouldn't have left it.’ Then they had left something in the driveway that I had called about, so the guy came back and got it. He came to the door, and he said, ‘Oh, what's the problem?’ He seemed a little ticked off. He said he was having a bad day, so I understood that. He was just having a bad day. So, I said, ‘Oh, that's OK. I'll just open the vents. I can do it. It's not a big deal,’ rather than having him go upstairs again. But, there was one thing that really was a big deal to my husband—I didn't know about it, and I debated calling back. Outside, where the dryer vent was, they left this huge pile of their dust that came out of the dryer vent. It just was sitting there, left there, because they were pretty clogged. I don't know why they were so clogged, but they were. The rest of the house wasn't that bad. They said, in fact, the vents weren't bad at all, but the dryer vents were really clogged. So, we just thought that was weird that they left the pile. My husband just cleaned it up. There is not anything else that stands out from the work that they've done for me. They were very nice when they were there. They were both very nice, but other than that, I don't really know. I hope the vents are really clean. I don't know how to judge it because it seems like the house is still getting dust, but they said it takes a couple weeks, that we might still be getting dust. So, I'm not sure how to judge that, but hopefully they did a good job. I have to give them a C grade, only because of the mess left on the side of the house. Otherwise, I would say they’re B-grade company.”

Review by Carol Stream, IL Homeowner

05/28/2014

“They did the job the way they said they were going to do it. They cleaned out all our vents and the ductwork in our house. I don't think they had to move any furniture to gain access. From start to finish, I thought the time frame was fine. They did a good job with their customer service. There is not any area of their service they can improve on that I can think of. We used them once before about ten years ago. I went back to their service because we used them before and this was the next time we needed to have it done. They did a good job—they’re an A+.”

Review by Crystal Lake, IL Homeowner

05/27/2014

“Quality Air come on in because it sounded like they were offering an introductory deal to clean your air ducts and I don't remember how much it was. It was around $100 or something and when the guy got here of course the first thing he did was look around and inspect, then came back and told us that because our chimney was different than other chimneys or something he was going to have to charge us $300 or something else instead. It was going to triple whatever the price was and we said no just do whatever you can for the price that we contracted with you and he did but how do you ever know whether you get any kind of cleaning or not. You know what I mean? How do you know if you we have no clue because they have this giant this truck with a giant vacuum cleaner and they bring the thing. They say they are sucking a whole lot of dirt out but you don't get to really get to see what comes out of your ducts so anyway we weren't terribly impressed with the system because you would think that there would be someway that you would really understand that maybe its doing something even for $100 but we were shocked when he said to really do a good job he would have to charge us $300 instead. They should at least ask you on the phone what kind of chimney you have if there is a possibity that they are going to tell you or try to bump it up when you arrive. I would give them B-. It was probably fine what they did but I have no way of knowing what he actually did after he told us that he wanted so much more money to really do a good job and then he messed around for a while charged us $100 and then left. So how do you reakyt don whether you are getting anything for your money. I would not recommend them to others.”

Review by Elgin, IL Homeowner

05/27/2014

“I was disappointed. I have had it done once before. Well Quality Air sent two people out the other time I had it done and as I remember it when I had it done before they actually took the vents off. This person didn't plus when it came time to move our bed which is a fairly heavy bed, he was trying to do it by himself and twisted the bed and broke the frame. So no I was not totally pleased. We had someone else clean them before this was my first time using Quality Air. It was just one man present. He was friendly enough but I think they should have had two people not just one when it comes to moving furniture. I would not contact them in the future if needed. I guess I would have to say B rating. I hate to give somebody a bad wrap but I just felt it was not nearly as good as the other company that I had to have previously. I would not recommend them.”

Review by Deer Park, IL Homeowner

05/27/2014

“I liked the ease of making the appointment. The technician was very good—he was professional, knowledgeable, and friendly. When he was finished, there was no dust that I had to address. Quality Air has earned my repeat business. I’d give them an A.”

Review by IL Homeowner

05/27/2014

“Everything was fine with Quality Air. They did a good job. My experience with them was very good.”

Review by Chicago, IL Homeowner

05/27/2014

“Quality Air did some work for me before, and it was fine. I wasn't here, but I have no complaints. They cleaned out the air ducts for me. We use them all the time, so they are an A-grade company.”

Review by Blue Island, IL Homeowner

05/27/2014

“Normally, Quality Air does a good job. They cleaned the ducts on a single family home. I’ve been using them for quite a few years—I have used them over and over again. They’re an A+.”

Review by Elk Grove, IL Homeowner

05/27/2014

“They came out to clean all my ductwork and my vents for me. They did a good job. They cleaned everything well, and everything was done the way I expected it to be. They're an A+.”

Review by Buffalo Grove, IL Homeowner

05/23/2014

“Quality Air did air duct cleaning for me as well as the dryer vents. I would use the company again, if needed. I would give the company an A+ grade and recommend them to others. I chose the company over other companies because I heard about them from somebody I know.”

Review by Libertyville, IL Homeowner

05/23/2014

“Quality Air did a professional job. Only problem was that the first time they came the blower didn't work so he had to come back the next day. It didn't work, it did not start. The work has held up so far so good. I would use them again. They were quick and I am happy. I would give them an A rating.”

Review by Wheaton, IL Homeowner

05/23/2014

“I thought Quality Air did a good job. I would use the company again. I'm not having a problem now but I don't think the vents had ever been cleaned in over 20 years and it did make a difference. After the job was done, I noticed a difference in the air quality. I think I'd give it a B+ grade. It was very good. I would recommend the company.”