Digital downloads

Your files will be available to download once payment is confirmed. Here's how.

Payments

Payments

A full list of my Terms & Conditions can be downloaded here:

http://www.woollywormhead.com/terms-conditions/

Returns & exchanges

Returns & exchanges

Automatic Rights: to comply with current EU legislation, I'm required to advise you that by downloading the eBook, ePattern or eTutorial you have selected, you are agreeing to these terms and conditions, and that automatic rights to cancellation and a refund will no longer apply for purchased items once downloading has started; this is due to the nature of digital goods. If you wish to retain your automatic rights you need to wait 14 days before starting the download. That said, I do have a refund policy in place.

Refund Policy: requests for refunds are accepted within 14 days of purchase should you have made the purchase in error. To help prevent unwanted purchases, please read through the information provided on the pattern pages. Please get in touch if you have any concerns about your purchase. I'm required by UK law to ask that you provide the following information when you get in touch to request a refund: Your name, Date of purchase, Date of refund request, Item purchased and The email address with which you made the purchase. Thanks for your understanding.