Accessibility

With 265 acres of parkland home to more than 4,000 animals, there's plenty for all our guests to experience and enjoy. The Accessibility Map is meant to help facilitate your visit by providing general information on the accessibility of zoo grounds and exhibits. Please use it along with the Zoo Map for complete information regarding exhibits and rides.

For more information, contact Guest Relations at 718-220-5103.

Sensory Sensitivity

The Bronx Zoo partnered with KultureCity to improve the Zoo’s ability to assist and accommodate guests with sensory processing needs. The objective is to provide an inclusive and seamless experience for every guest, regardless of age and ability, including those with sensory processing disorders (SPDs). The Zoo has installed signage identifying quiet zones and headphone zones to help visitors as they explore the Zoo grounds.

Sensory Bags

Sensory bags containing fidget tools, noise-canceling headphones and other resources, are available for checkout (at no cost by leaving an ID) in the Zoo Center.

Quiet Zones

The zoo has designated “Quiet Zones” throughout the park. These areas typically have less activity and spaces to sit and regroup after becoming overstimulated.

Quiet and Calm Zones are in the following locations:

Rhino Garden

Zebra Hill

Area adjacent to Bears

Headphone Zones

We have identified areas that are noisy and where guests tend to linger as “Headphone Zones.”

These areas include:

Bug Carousel

Wild Asia Monorail

Staff Training

Another aspect of the KultureCity partnership involved training Zoo staff members to increase understanding of SPDs, informing them about the efforts the Bronx Zoo is making to better serve the community and to discuss strategies each department can implement to support this initiative.

Ride Access for Guests Using Wheelchairs

Boarding requirements and accommodations

Wild Asia Monorail

Accessible for manual wheelchairs up to 26" wide. Guests using motorized scooters or wheelchairs wider than 26" (which includes Zoo rental wheelchairs) have the option of being assisted by a member of their party either into an appropriate-sized wheelchair (available at Monorail platform), or, if possible, onto a Monorail seat.*

Bug Carousel

Accessible for manual wheelchairs.

Zoo Shuttle

Wheelchair accessible by ramp, including small motorized scooters. Guests with large motorized scooters may leave their scooters at the Shuttle stop, be assisted on board by a member of their party,* and travel round-trip.

*Please note that Zoo staff members are not permitted to physically transfer guests from wheelchairs.

Telephones

A Text Telephone (TTY) is available at Guest Relations – on Astor Court, adjacent to the Sea Lion Pool.

Security & First Aid

In case of emergency, please notify Security at 718-220-5063.First Aid is located next to the Bronx Zoo Store.

Service Animals

Guests who rely on service animals may bring them into the Zoo, provided that the animals remain properly leashed. Guests are solely responsibility for the care and control of their animals.