Gabriel said he was not satisfied with his overall experience because he said it was difficult for him to get a hold of someone at the business. He had to call repeatedly before he was able to reach anyone. He said he was not given a promised date and the business did not tell him when his vehicle would be ready. The rental agency called him and told him his vehicle was ready. He also said the insurance company handled his estimate and overall the communication with the business was not good. He would not recommend them due to this experience.

Category:
Collision

Service Date:
06/09/2015

Review Created:
06/15/2015

This review was collected via phone interview by Customer Research Inc.