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Related Questions:

Denis, google search instructions for remote, make and model # instructions. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."

Chances are that you won't need a new remote. Universal remotes often have a code-search feature in case the codes provided don't work. I suggest looking in the instructions (if you have them) for a "code search." If you don't have the instructions, you could google your universal remote manufacturer and model number and see if you can find an online manual.
I hope this helps, and good luck!
Der Strom