Convert More Trials
and churn fewer customers

Deep Customer Insights

Happy users are more likely to convert to paying customers.

Watch your users as they progress through their Trial period.
Unwaffle will compile a profile with a Happiness Index that can tell you
with a surprising degree of certainty whether they will convert to a paid
subscription once their Trial is up.

First we learn.

We'll collect as much data on user behavior as you can throw at us.
Over time, our predictions will become more reliable as we get a better
feel for what motivates your users.
Learn more.

Then we act.

Tune your lifecycle mail strategy to include a special
path for troubled users.
We make it easy to identify specific goals for users based on their
observed behavior.
Learn more.

6 steps to successful users

What can you reason about your users from their behavior?

What are they doing? Are your successful users doing anything different?

What are they not doing? Are your failing users getting lost somewhere?

Are there patterns we can find?
Can we predict who will be successful?

Who is headed for success?
Are new users slotting in to the groove we've identified as the path to success?

Who is headed for failure?
Can we identify users who are straying before we lose them?

How can we do better?
What can we do to steer failing users back towards success?

Rich Customer Metrics

Happy customers are more likely to remain Paying customers.

We'll stay vigilant even after a customer has activated,
watching for danger signals.
Pre-empting churn is much easier than trying to win back
customers after they leave.
We'll give you the tools you need to re-engage your customers
before their attention can wander too far.

Identify Warning Signs

The same Machine Learning algorithm we user for Trials
will analyze your paid customer behavior,
forming patterns that signify a user in danger.
Learn more.

Reduce Customer Churn

Automatically re-engage your troubled customers
by setting up API Webhooks to your own system or
a third party.
Learn more.

Software as a Service first

SaaS Focused Lifecycle Analytics

Unwaffle is tuned to focus on the onboarding and lifecycle
concerns of your Software as a Service (SaaS) business,
so you get just the inforation you need, without
any distracting general-purpose features.
Learn more.