Rebate not being honoredWe switched to T-Mobile from Verizon during their Apple Iphone rebate almost two years ago. At the time, we were promised the Iphone 6 for $14.00 a month with credits for turning in our old Iphones. At the...

Rebate not being honored

Coverage/Roaming issues - Lake Michigan LakeshoreHello, We were camping this past weekend at Silver Lake State Park in Michigan. The address is 9679 W State Park Rd, Mears, MI 49436. Coverage didn't exist, and we were unable to roam on AT&T. We continual...

Coverage/Roaming issues - Lake Michigan Lakeshore

Switching from Nexus 6P to OnePlus 6I just ordered a OnePlus 6 to replace my Nexus 6P. Does anyone know if there are any issues using the OnePlus 6 on T-Mobile? When setting up the new phone, can I just switch the SIM card to the OnePlus or is there som...

Switching from Nexus 6P to OnePlus 6

Nexus 5X APN SettingsMy wife has a Nexus 5X that we brought over from Project Fi. It works fine on T-Mobile but I saw a thread on how to setup the APN for a Bring-Your-Own-Device and I compared it to the settings on her phone. According t...

Nexus 5X APN Settings

Accessories billing promo issueMy husband went to the store on Atlantic Ave in Brooklyn, NY to pay our bill, and the Assistant Manager Sales Rep. told us that our account qualifies for a special promo and we get a MegaBoom speaker completely for fr...

Accessories billing promo issue

Magenta Friday Billing IssuesIts 2018 and im still having issues. I signed up for the account the week of the Magenta deal and got my sim cards and numbers that they gave me( which to me means that my account is active right?). Then the next week...

About port

Free line promotion issueI started a new service with Tmobile 4/2/17 with 2 lines paid and a third line free. We paid for the third line for months till I realized it. Have started calling every month to get the 3rd line free, they give me a ...

Free line promotion issue

Cat Phone S61 IssuesSo I'm coming from AT&T and wanted to see if T-Mobile was a better carrier. I bought a Cat Phone S61, latest flagship rugged phone from this company, that supports all of the frequencies of T-Mobile in the U...

Oreo update for LG G6 broke Android Auto - revert to Nougat?

How can I actually receive CellSpot v2I currently use v1 Cell Spot. Spoke to an agent over chat and she placed an order for v2. Once arrived it's the same v1 as I have. Go to chat again. EXplain the problem now they send the range extender instead of Cell...

What is the function of the LED on the upper left of the Galaxy S9?

"Ghost Icons" For Apps Stored on SD CardHi, I have a Samsung Galsxy S8, running Android v8.0 (Oreo) with the June 1 Security patch applied. For some time (well after updating to Oreo, using T-Mobile over the air update), all of the Apps that...