My 510 upgraded to 1.08. Now I am having connect issues and need to know how to go back to an earlier firmware version. I tried to go back from the menu, however the 510 always states that the firmware is up to date at 1.08 and gives no further options to reload any firmware.

So I need to go roll back my firware to 1.02 again and you're telling me because I have 1.08 A1 installed I can't now. HOW then am I going to use this junk if I can't roll back to a previous firmware. Is there any way to do a factory Reset to the first installed firmware??? I need this fixed!

I'm using HDMI to DMI, now what can I do, because I'm stuck at 108 A1 and need to back to 1.02Why don't anyone just fix this issue instead of cutting out things that work in new firmware, doesn't make any sense. I need a fix for this problem, not watching my DSM510 until this fix comes out!!!!!!!!!!!!!!!!!

I am very sorry but it seems to be an issue that cannot be avoided to allow HDMI to work properly for all the people using HDMI. I am very sorry for the inconvenience but DVI is not supported on this device.

I am very sorry but it seems to be an issue that cannot be avoided to allow HDMI to work properly for all the people using HDMI. I am very sorry for the inconvenience but DVI is not supported on this device.

You told me in an earlier post that HDMI to DVI was supported with the 1.02 firmware, and now you tell me that it's not even supported by this device! What a bunch of junk. Not very good customer support when you're told 2 totally opposite things about a product..........When's the new firmware going to come out??? 108 is junk

kevinsmith121

Please can you help me, I have a 510 and I have the HDMI compatibility issue. I have 2 TV's that use HDMI and I was happily using the device until I came across the firmware update feature on the DSM-510 I did it and I have lost HDMI. My problem is that I do not have a TV that accepts the composite cable so now I have no display.

I cant take the device back as I bought it over a month ago, YOUR FIRMWARE UPDATE FEATURE BROKE IT!! and after spending over an hour waiting and talking to YOUR technical support department all they could suggest was that I bought a TV that could use the composite cable. "You have to be joking!" I said, but apparently not - cold as ice the agent on the phone told me I have to buy a new TV!!!

WHY IS THERE NOT A RESET BUTTON ON THE DEVICE? Surely it should be a standard offering on a device where a customer can update firmware from the device itself in case it does not work. Your technical support department certainly seemed to think there was one, 10 minutes of my call were spent with them telling me to push the reset button, and me telling them there wasn't one - they seemed to be a surprised as I was! Please ca you explain my next optiom because as far as I am concerned YOU broke it - not me!