Company Reviews (1)

Wouldn't recommend you to use Elephant, November, 2018

Having to be a customer with elephant for a whole year and being treated like this is disappointing. I filled a claim and an adjuster by name Daurius Williams was assigned to me. Spoke with her once about getting repairs She never came to take a look at the damage on my car and estimated cost, I called multiple times , left voice mail , send email but no reply.I wonder how an adjuster will be so careless. Tried to see if another adjuster can me assigned but nothing was done they keep talking about she is the one assigned to me , up till now am still at the same spot, l just regret why I signed up on 1 year plan. Cant wait for it to elapse let me go to a better insurance who care about their customers. I use to think State Farm has poor customer service but this here is just disheartening.