Mercedes-Benz My Service Revolutionises Car Servicing and
MoT

At a time when motoring is more expensive than ever before,
Mercedes-Benz Hertfordshire has bucked the trend for increasing car
ownership costs by revealing a whole new concept for customers who are
looking for the ultimate value in their servicing - Mercedes My
Service.

The exciting initiative has been launched at the group's official
Mercedes-Benz Retailers in Bishop's Stortford and Stevenage, while it is also set to be introduced
in February at Mercedes-Benz of Hertford
facility.

My Service works to put customers in the
driving seat of their servicing by providing them with greater choice and
flexibility. Because it allows customers to tailor their service experience
and discard any benefits that they do not actually require, My Service sees customers pay the same or actually
less for their servicing than a comparable one in the past.

Those who take advantage of the extra value that My Service offers have a choice of four convenient
service options - Lite, Lounge, Drive and Collect.

'Lite' is where a vehicle is simply dropped off and collected at the end
of the day, which makes it the perfect option for customers who wish to
minimise their costs. 'Lounge' allows customers to use the Retailers'
facilities, such as complimentary Wi-Fi and relaxing waiting areas with
widescreen televisions, newspapers and refreshments. 'Drive' includes the
supply of a fully-insured courtesy car while a customer's car is being
serviced. 'Collect' is the simplest and most convenient option, involving
customers having their vehicles collected from their home or workplace and
being delivered back to them once their car's service is completed.

Naturally, every My Service option
includes the use of genuine, guaranteed Mercedes-Benz parts and all work is
undertaken by the Retailers' manufacturer-trained technicians. Vehicles are
fully cleaned as part of their service too, while there is the option for
customers to save even further by booking their My
Service experience online.

Although in its infancy, My Service is
already reaping rewards for customers seeking Mercedes servicing
Hertfordshire. Feedback from local Mercedes-Benz owners who have already
taken advantage of the scheme has been very positive, business people
enjoying the opportunity to optimise their time through selecting the
'Collect' option and those on a budget benefitting from the 'Lite' option.
'Drive' is also proving popular with those who don't have access to a
second car. Overwhelmingly though, what is making My Service most popular is that customers are
finding their servicing is actually costing less than before. In addition,
customers have been pleasantly surprised to receive discount vouchers for
their future servicing when using the new initiative.

My Service is just one aspect of the
Hertfordshire Retailers' extensive After Sales operations. In addition to
routine servicing and repairs, the Retailers can also assist with
replacement tyres and MoT testing. Mercedes-Benz of Stevenage, Mercedes-Benz of Bishop's Stortford
and Mercedes-Benz of Hertford have
dedicated facilities for the annual inspection that is required by law, so
are able to conveniently and efficiently carry out the test for anyone who
needs an MoT in Bishop's Stortford, MoT Stevenage, MoT in Hertford or MoT Hertfordshire overall.