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Passenger Protections NPRM - Word version

About this document

The Department is seeking comment on a number of proposals to enhance protections for air travelers and to improve the air travel environment, including a proposal to clarify and codify the Department’s interpretation of the statutory definition of “ticket agent.” By codifying the Department’s interpretation, the Department intends to ensure that all entities that manipulate fare, schedule, and availability information in response to consumer inquiries and receive a form of compensation are adhering to all of the Department’s consumer protection requirem ents that are applicable to ticket agents such as the full - fare advertising rule and the code - share disclosure rule.