5 Reasons NOT To Delete Negative Reviewshttp://www.businessinsider.com/5-reasons-not-to-delete-negative-reviews-2010-11/comments
en-usWed, 31 Dec 1969 19:00:00 -0500Tue, 31 Mar 2015 18:02:20 -0400Lisa Baronehttp://www.businessinsider.com/c/4cecbc4a4bd7c80a3d010000SamWed, 24 Nov 2010 02:18:33 -0500http://www.businessinsider.com/c/4cecbc4a4bd7c80a3d010000
You're referring to deleting negatvie comments in a bussines setting, not just for anything right?http://www.businessinsider.com/c/4ce819e349e2ae1a6a210000Joshua DorkinSat, 20 Nov 2010 13:56:34 -0500http://www.businessinsider.com/c/4ce819e349e2ae1a6a210000
Fantastic write up, Lisa! We have a section of our <a href="http://www.biggerpockets.com/forums">forums</a> dedicated to reviewing business in the real estate investing space and have been telling those people who have their businesses reviewed the same thing. I've seen people follow these tips and seriously help their reputation as a result. I strongly advise anyone reading to follow your tips to the letter, and of course, have linked back to it in a new sticky on that forum.http://www.businessinsider.com/c/4ce7b1c3ccd1d585051f0000ملوكSat, 20 Nov 2010 06:32:19 -0500http://www.businessinsider.com/c/4ce7b1c3ccd1d585051f0000
<a href="http://www.ksacoole.com//"> سعودي كول </a>
<a href="http://mloook.com"> ملوك</a>
<a href="http://dir.1ll6.com/">دليل الرياض كام</a>
<a href="http://www.1ll6.com/">الرياض كام</a>
<a href="http://www.ksaqmr.net/">سعودي قمر</a> http://www.businessinsider.com/c/4ce73597ccd1d54c72230000JoshFri, 19 Nov 2010 21:42:31 -0500http://www.businessinsider.com/c/4ce73597ccd1d54c72230000
I'll give you an extra reason: If I ever discovered that someone deleted negative reviews, I'd delete them from my life. That's just pathetic. I like open honesty, like most people.http://www.businessinsider.com/c/4ce7147accd1d5d26f010000Anonymous CommentFri, 19 Nov 2010 19:21:14 -0500http://www.businessinsider.com/c/4ce7147accd1d5d26f010000
So true. In the restaurant business there used to be a saying - "if you don't fix your mess with a customer - on average something liket 7-11 people will find out that you made a mistake with that customer and didn't fix it." [There was a shorter version, but it slips my mind. lolz] Notice how almost every decent server ends with - how was everything ? - basically : "Please tell us now so we can make it up to you."
[Bringing it forward into the days of twitter... being concerned about 7 people finding out you messed up and didn't fix it, seems so passe . If you're on twitter, I bet that number is like 700 people find out, or something even more crazy - like the twitter-holics who shoot their problems out to millions of people. That's a lot of clean up to do. Times they are a-changing again, and again.]http://www.businessinsider.com/c/4ce6c86bcadcbb867a050000KeithFri, 19 Nov 2010 13:56:43 -0500http://www.businessinsider.com/c/4ce6c86bcadcbb867a050000
Totally agee.
If someone is helpful enough to leave constructive (or negative) feedback. it is a good chance to improve your business.
On Builderscrack.co.nz, a site that allows customers to review tradespeople they have recieved quotes from and had work done with through the site, we find that tradespeople who address negative feedback well, and take constructive action do equally as well as those tradespeople who do not receive negative feedback.