Changes to Qantas Chauffeur Drive services

From 15 April 2020, Qantas is making changes to Chauffeur Drive services.

Qantas will no longer be offering its complimentary Chauffeur Drive service on flights between Australia and London. This also applies for customers booked on an eligible flight with a Qantas flight number that is operated by Emirates. Existing Chauffeur Drive bookings made on or before 15 April 2020 for travel through to 30 April 2021, will not be impacted.

If you have customers that have not confirmed their Chauffeur Drive service, you can still book their complimentary Chauffeur Drive before 15 April 2020, for upcoming travel through to 30 April 2021.

We understand that international travel is severely impacted by Coronavirus travel restrictions at the moment and this may affect the ability to book a flight that is eligible for the Chauffeur Drive service by 15 April 2020.

When our international flying schedule resumes, First and Business passengers will again have access to a premium flying experience with luxury lounges and onboard experiences.