We lost phone & internet connection last October 7, 2017. I called 171 everyday to follow up on the status of my complaint, sad to say my complaints just fell on deaf ears. I don't even know if the customer service agents i talked to (Rave, Michael and another girl ) made the proper report. No call/no show from technician. What a lousy service! Is this what i get for being a good payer? PLDT is a very big company, how come they only have few technicians considering the bulk of complains they receive from customers???