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350 Reviews For Chrysler Motor Corp. Headquarters & Corporate Office

I am the owner of a 2008 PT Cruiser. I am not the original owner but purchaced the car with only 18009miles. After having the car i began experiencing trouble with startup during extreme cold conditions. It doesnt help that i live in Michigan in a detroit suburb you know Motowm.Well to make a long story short my engine blew after 40000 miles. The relpacement engines timing belt was replaced after another 8000 miles.My fan modulator needed to be replaced a week later and today the next day car is still overheating and back at the Chrysler dealer where all the work was performed.I have spent all my savings,bought the car twice over still making payments and no relieve in sight. Chrysler PLEASE HELP ME. I would like to keep my faith in Americas Car Company!!!!!!

Apr. 24, 2012

-by Juan B. Torres

Omg, I can not belive how many stories I am reading that is just exactly like my siuation. I took my 2005 Chrysler pacifica t a chrysler dealership. They had it for three days they were to replace the water pump,serbtin belt, timimg belt, oil change, they recommended my tires and a an alignment to be done after they did a 21 pt inspection. I told them to do everything except the tires and alignment. The total came to 2135.60. Pricey of course, but I was thinking about you pay for what you get kinda type of deal. Well, I go pick it up I wait a hour for the car to get a test drive. I get in my car and pull off and I can hear a rattling sound that I NEVER EVER HEARD BEFORE. I didn't have time to turn back around I had to pick my daughter up so I called them back and told them I would bring it back tomorrow. I took it back waited 2 hours for somone to come and tell me that there was 6000 dollars of more work to be done. First, why didn't this come up in my inspection they said they only did a 21pt inspection so it was only visual. The things they say was wrong with the car the tires, alignment, ptu box and other things with the suspension. After the 21 inspection the tech should have recommended a high pt inspection. If I would have known this Iwould have spend the 2200 to get it fixed. The car didn't sound anything like that before I left it there. The general manager was very uncorportative and refused to give a number to a higher postion person. WHAT CAN WE DO IS THERE SOMETHING LEGALLY WE CAN DO! cduong3@mscd.edu

Apr. 23, 2012

-by christine Duong

Who in your Design Team decided that putting the Heater Core (a normal wear Item) under the dash? Do you think that having to take the entire dash out of the Dodge Dakota is a good Idea? Maybe from the standpoint of a person having to bring it to a Mechanic and paying them $1000 Dollars to fix a heater core is insanity.Did someone think that Dodge would get rich on changing heater cores??? Someone needs to have their head examined in the design team for this Ignorance.... I am currently not needing one but I think I am going to find a wrecked one and I am going to examine the possiblility of installing an access panel on the firewall so people dont have to spend huge money to fix these trucks. You people really need to spend a little more time in the design phase of these trucks before you victimize people with your inferior products.

Apr. 21, 2012

-by Bruce

I HAVE OWNED A 2003 DODGE DAKOTA V6 FOR THE PAST 3 YEARS AND NEVER HAD A PROBLEM UNTIL I TOOK IT TO Don Jackson Chrysler Jeep Dodge Dealership UNION CITY GA MARCH 25TH, 2012, FOR A ROUTINE OIL CHANGE. AFTER WAITING 2 HOURS, THEY TOLD ME THEY WERE HAVING A PROBLEM GETTING OIL IN THE ENGINE BECAUSE THERE WAS SLUDGE IN THE ENGINE WHICH WAS CAUSING THE OIL TO GO IN SLOWLY. THEY RECOMMENDED ADDING AN OIL ADDITIVE. AN HOUR LATER THEY RETURNED MY CAR TO ME. I STARTED DRIVING OUT OF THE LOT MY CAR WAS RUNNING ROUGH. LESS THEN TWO BLOCKS LATER THE OIL LIGHT CAME ON, ENGINE STARTED TICKING AND RAN ROUGHER. I TURNED AROUND, DRIVING ABOUT 5 MPH, BARELY MADE IT BACK TO THE DEALERSHIP. THEY SAID THEY HAD REMOVED 6 QT OF OIL FROM THE ENGINE. THEY WOULD HAVE TO START OVER. I TOLD THE SERVICE ADVISOR THAT PUTTING 6 QUARTS OF OIL IN MY TRUCK WAS A PROBLEM IN ITSELF. PLUS THAT ADDITIVE THAT WAS ADDED TO THE ENGINE WAS ALSO A PROBLEM.
HALF HOUR LATER, TWO MECHANICS CAME RUNNING INTO THE SERVICE AREA AND SAID NOW THEY HAD NO OIL PRESSURE AT ALL AND THEY WOULD Have TO REMOVE THE OIL PAN AND MAYBE HAVE TO REPLACE THE OIL PLUMP AND OTHER PARTS. I MAY NEED A NEW ENGINE OR HAVE IT REBUILT. THEY WOULD CALL ME AND LET ME KNOW. MIND YOU, I HAVE NEVER HAD A PROBLEM UNTIL THEY DID THE OIL CHANGE. THIS IS VERY DANGEROUS. ALL OF A SUDDEN THERE IS LITTLE OR NO OIL PRESSURE WHILE DRIVING.
APRIL 09, 2012, I PAID $2291.24, WITH THE $300 DISCOUNT, TO GET MY TRUCK BACK. I SHOULD NOT HAVE HAD TO PAY ANYTHING TO GET MY TRUCK BACK BECAUSE I BELIEVE MY TRUCK WAS SABOTAGED.
ON APRIL 16TH, 08:00 AM, I RETURNED THE DAKOTA DON JACKSON DEALERSHIP BECAUSE THEY HAD NOT REINSTALLED MY AIR FILLER SYSTEM CORRECTLY. IT WOULD MAKE TICKING AND KNOCKING NOISES WHEN I STARTED THE ENGINE OR DROVE... THERE WAS ALSO ANTI-FREEZE SHOOTING UP FROM THE UPPER PART OF THE RADIATOR HOSE THAT ATTACHED TO THE ENGINE. AFTER WAITING ABOUT 3 HOUR, THE SERVICE ADVISER TOLD ME IT WOULD COST ANOTHER $189.00 TO REPLACE THE HOSE BECAUSE THEY DID NOT DISCONNECT THAT PART OF THE HOSE WHEN THEY PREFORMED THE WORK THE PERVIOUS WEEK . I WAS SO UPSET AND LET THEM AND EVERYONE THAT COULD HEAR ME KNOW. WHY WAS THERE NOT A PRESSURE TEST DONE BEFORE I PICKED IT UP 4/09/12. I ENDED UP PAYING ANOTHER $62.60 FOR NEW HOSE TO GET MY TRUCK BACK THIS TIME.DID NOT CHARGE ME FOR LABOR AND COOLANT. DON’T KNOW WHY THE HOSE ITSELF WAS REPLACED WHEN THE LEAK WAS AT THE COUPLER.
THERE ALWAYS SEEMS TO BE A PROBLEM WITH THIS DEALERSHIP. THEY PERFORMED WORK THAT WAS THAT WAS NOT AUTHORIZED 6/27/11 ON MY PT CRUISER IN THE A MOUNT OF $129.95 FOR FUEL INJECTION SERVICE AND $39.95 FOR BATTERY SERVICE. $169.90 OVERCHARG. I TOOK MY CAR IN BECAUSE THE AIR CONDITIONER WAS NOT OPPERATING PROPERLY AND AUTHORIZED AIR CONDITION REPAIR OVER THE PHONE. AT NO TIME DID THE SERVICE ADVISOR MENTION THE OTHER SERVICE AND DID NOT NOTICE THEM ON THE BILL BEFOR I PAID IT. THAT MONEY WAS NOT REFUNDED TO ME BECAUSE I DID NOT NOTICE IT FOR A COUPLE OF MONTHS. TOTAL PAID $1060
AGAIN 08/13/11 TRIED TO CHARGE ME $110.00 FOR ENGINE DIAGNOSIS ON THE PT CRUISER WHEN ENGINE LIGHT WAS NO LONGER ON BECAUSE I HAD RESET THE COMPUTER BY DISCONNECTING THE BATTERY. I HAD ALREADY DONE A DIANOSIS AND GAVE THEM THE CODES. THEY TOLD ME THEY COULD STILL DO THE DIANOSIS. BUT TIRED TO CHARGE ME FOR ONE AFTER HAVING ME WAIT 4 HOURS. WHEN I ASKED FOR THE PRINT OUT WAS TOLD THEY COULDN’T DO THAT KIND OF DIANOSIS BECAUSE THE ENGINE LIGHT WAS NOT ON BUT IT SHOW A HISTORY A MISFIRE. WHICH I HAD ALREADY TOLD THEM.
3/27/12 HAD OIL CHANGED IN PT CRUISER. RECOMMENDED REPLACING REAR WW BLADE WHEN ALL THE WW BLADE HAD BEEN REPLACED A COUPLE OF MONTHS AGO. I EVER USE THE REAR WIPER. WHEN I CHECKED IT HAD A SMALL TEAR. AFTER THAT OIL CHANGE I DROVE THE CAR TO THE AIRPORT TWICE. I LIVE 8 MILES FROM THE AIRPORT. THE SECOND TIME I HAD TO HAVE THE CAR TOWED TO THE DEARSHIP. CHARGED ME $67.92 FOR COIL, $44.25 FOR CABLE AND $89.00 TO CHECK FOR SOFTWARE UPDATES TO PT CRUISER. (WHATEVER THAT IS) AGAIN OVER CHARGE OF $89.00. TODAY SERVICE ADVISOR TOLD ME THIS $89 WAS TO UPDATE THE COMPUTER SO THEY COULD MADE SURE ALL CODES WERE IN MY PT CRUISER'S COMPUTOR. OTHERWISE IT TAKES THE PLACE OF THE $110 DIANOSIC FEE THAT USE TO BE CREDITED TO THE REPAIR. TOTAL $397.
WHILE I WAS IN THE WAITING ROOM TELLING EVERYONE ABOUT MY DAKODA AND PT CRUISER EXPERIENCES, EVERYONE HAD THEIR OWN STORIES. MOST OF THE PEOPLE THERE WAS THEY HAD BAD EXPERIENCES WITH OTHER CHYSLER DEALERSHIPS AND WAS TIRING TO FIND A BETTER ONE. THEY ARE ALL THE SOME. THE SERVICE ADVISOR HAD TOLD ONE YOUNG LADY THAT SHE HAD A NAIL IN HER TIRE AND NEEDED A NEW TIRE AND NEW WIND SHEILD WIPERS.WHEN SHE TOLD THEM SHE WAS CALLING HER HUSBAND TO HAVE HIM COME UP, THEY ADMITED THAT THEY HAD RAN OVER A NAIL. THEY ORDERED THE TIRE, SHE DID NOT HAVE TO PAY FOR IT. SHE CALLED ME LATER TO TELL ME THAT THEY HAD CUT HER WW ALMOST HALF WAY ACROSS.
THERE SHOULD BE SOMETHING WE CAN DO. MAYBE A CLASS ACTION LAWSUIT...OR HELP FROM OUR CONGRESSMEN..AFTER ALL, WE BAILED CHYSLER OUT WITH TAX PAYER MONEY...WRITE ME ottellia@AOL.COM

Apr. 17, 2012

-by Ottellia

How reliable is you Chrysler a doge cars and trucks?
I porches a doge truck very beautiful and but is junk
My son tailing me that not to by it because was a piece of Jung and I am going to have a troubles but because was so beautiful I did not leasing him and I make 35,000 m. and the steering and both tide rods when no good cost me 800 dollar to fix it I cal the co, and they Dan nothing abut it I loosen my 28,000 d, and the Chrysler care lest. you borsches a new car with the idea to have no trouble for 50 or 60 thousands miles before you spend money on it you expecting to get some service with out troubles not 35 thousand mils ,to me it doss not make any sense. Never by agent any Chrysler or doge
cars if you own one tell me how is yours. 0- star read yahoo this is a crime

Apr. 4, 2012

-by peter cretekos 0-stars ore jung 000-stars

I own a 2008 Jeep Patriot that I purchased new in 2007. I purchased this vehicle because of wanting to support an american made vehicle. I am a single mother of 3 and needed a vehicle that was safe as well as able to transport us comfortably. Since owning my jeep I have had nothing but problems. My transmission went out which I was told was highly unlikely to happen because of the new belt systems that are used. I was the 1% that this wasn't true for. I have had to have my outer tier rods and ball joints replaced. Now my inner tier rods are loose and when I called the dealership I was told that this is highly unlikely too. I had to have both of my thermostats replaced because both of the housings had cracked. I have had to replace all 4 tires twice. My struts collapsed and those also had to be replaced. My gas tank housing has loosened and now my gas tank sits loosely in it's housing causing my car to stall at any time because of e valve pressure loss. I can not complain about the service department at Libery Dodge Chrysler Jeep in Pataskala because they have always been very compassionate, efficient, and helpful when repairing my vehicle. I give the service department 5 stars, but when it comes to the vehicle, I have highly, HIGHLY discouraged anyone who asks against purchasing one. I have had nothing but a headache and the lifetime powertrain and warranty on the vehicle has helped to cover nothing but the transmission. I will never purchase another vehicle from this dealership because of the time and money it has taken away from myself and my children.

Mar. 30, 2012

-by Jamie Grimm

I had a recall on my 2008 Town & country so I called my local Chrysler company and made an appointment to have it fixed. It was a recall on the air bag control system that due to water leakage would cause my airbag to deploy at random. They said they have done this recall many times before. I took it in at 10 am and they called me 3 hours later to tell me it was done. I got in my car and an airbag light that had never been on before WAS ON and my radio did not work. I told them and they said that my radio COINCIDENTALLY went out at the same exact time they were fixing my recall. I talked to two different employees and they both said that they had no part in breaking my radio. My car is 4 years old, never been in an accident, and is very well taken care of...but my radio just went out they say. They offered to put a new one in for $400.00 (cost of the radio). I am trying to get an answer, because I am very upset that now I have no radio and no DVD player!!!!!!!!!!!!!!!!!!

Mar. 29, 2012

-by Amber Tidwell

I bought a Chysler Sebring Conv 08, I have nothing but transmision problems with it had it for 3 months and the trans stated to slip then the trans went, they refused to put a new trans in the car, despite the car was brand new and not used. they said the only thing they could do is rebuild the trans and the did just that when a new trans would have been waranteed, most likley they did it that way because business was slow at the time. After they fixed it the first time, I lost all gears went from 80 miles an hour to 10, good thing no one was driving behind me I would have been dead! As im typing this note, its in there again for another trans problem, how fortunate! Don't buy a Chrysler! It's a dangerous car to drive. The design of the front passenger windows get stuck in place when they are frozen in the winter and you can't close the door because it hits the top of the roof, you have to heat the car with the door open until it heats up the window so you can close the door. I guess they didn't test the car for extreme weather,what a POOR DESIGN!!!!!

Mar. 28, 2012

-by Mary L. N

HELLO I PURCHASED A 2006 PT CRUISER ABOUT TWO YEARS AGO JUST TO LET YOU KNOW THE CLUTCH MASTER CYLINDER WENT OUT A MONTH LATER NOW THAT WAS A LITTLE WEIRD CONSIDERING IT ONLY HAD 40,000 MILES ON IT SO I BOUGHT A NEW CLUTCH MASTER CYLINDER/ SLAVE CYLINDER ASSEMBLY AND HAD IT INSTALLED BY A PROFESSIONAL MECHANIC WHO WORKS AT A DEALER SHIP I MIGHT ADD WELL AGAIN 6 MONTHS LATER IT WENT OUT AGAIN SO I REPLACED IT AGAIN NOW AGAIN IT HAS GONE OUT I HAVE CHECKED ON THE WEB WHY IT WOULD DO THAT AND IT HAS MANY COMPLAINTS FROM CUSTOMERS SAYING THAT PT CRUISERS ARE KNOWN FOR THAT NOW I THINK ITS YOUR PARTS THEY ARE CHEAPLY MAID TO JUST GET BY FOR A LITTLE WHILE THEN WE HAVE TO SPEND MORE MONEY WHY IS IT THAT IS THE MOST COMMON PART THAT GOES OUT ON THESE CARS CHECK THE WEB A LOT OF COMPLAINTS I AM VERY DISAPPOINTED CONSIDERING I HAVE BEEN SAVING MY MONEY TO BUY A CHRYSLER 300 BUT I'M AFRAID TO I LOVE THE LOOK BUT NOT THE RISK SO HERE I GO AGAIN TRYING TO FIND THE CHEAPEST PLACE TO ORDER THE PART I CHECKED ON LINE FOR 3 HOURS NOW ALL I SEE IS THE CLUTCH MASTER CYLINDER AND THE SLAVE CYLINDER SOLD SEPARATE I DON'T KNOW IF THATS YOUR WAY OF MAKING MORE MONEY BUT I AM VERY DISAPPOINTED BELIEVE ME IT WAS THE BIGGEST MISTAKE I EVER MADE TO BUY THIS CAR I TALKED MY BEST FRIEND OUT OF BUYING A CHRYSLER

Mar. 23, 2012

-by Rudy

Hello,
I will like to share with you my experience with your company. I purchased a 2010 Dodge Charger December 2011. I did not receive my car until the end of January 2012 due to services was being performed on it. However; once I received my car, I was in a bad car accident on 2/19/12. I was on HWY 35 in Dallas, TX doing 55 to 60 MPH, the pavement was wet. I was run off the HWY, lost control of the wheel. My car flipped over several times, in a ditch and back out of the ditch. I am blessed to be alive. However, my concerns were that none of my airbags deployed. My insurance investigator stated due to I have front and side airbags, the side airbags should have deployed due to the impact of the hit of the rails and the car flipping several times. I contacted Dodge customer care and advised them what had take place. Dodge sent someone out to look at the car and sent me a letter stating that the front air bags would not deploy because the sensors were not trigger because the impact was not hard enough. However, they never stated anything about the side airbags. My car was total out and I have torn ligament and a sprain neck. My left knee was injured. As I stated I AM BLESSED THAT GOD HAS KEPT ME. I just want to make sure that EVERYONE who purchases your product will be safe. It should not have to take someone to be killed to make a difference. I am just one that is a praying single mother of two that GOD has kept. I love Dodge/Chrysler products and will buy another car from Dodge/Chrysler. Dodge has proclaimed to be about Quality. Please be a company that makes a difference in people/customer’s lives.

Mar. 20, 2012

-by Clem, C

I just purchased a 2011chrysler 200 but the there minor problems...the carpet on the driver side was shredded. 2. the hood and the trunk were off ..so im thinking it was in a accident. 3 my back 2 tires are worn down and 1 has a nail in it. chrysler of coon rapids mn will adjust the hood and trunk and but give me floor mats but do nothin with the tires. I asked for a car fax and to find out when i got home that it said this car was white in color and my car is blue. I really like chrysler vechicles. But chrysler needs to do something about the people who sale there cars and fix them ..if you want people to buy your product honest is the best policy. if anyone can help me find out if the color on the car is suppose to be blue or white please post something for me . thank you. im probably going to return the car and go somewhere else if they cant resolve it.

Mar. 16, 2012

-by deb

If you had a zero That's what I would score you at. This is my second Durango (should hae learned from the first). I have a 2004 durango, at 144000 miles needed new engine so I did that two weeks later had to put it back in the shop to get another new engine, cause this one had metal flakes left in it and caused damage. Now my problem is my water pump went out (they did not put new one on) according to the service mgr. with no warning, did not show that the car was overheatng no sign of leakage no smell so of course the engine overheated and now I need another (third) engine and they are telling me it will not be covered under warranty, cause they did not replace the water pump. Now I don't understand how dodge can put a sensor in that will not read that the coolant leaked out so if your car is overheating you will never know. I have always been a dodge girl but I'm now leaning more towards Toyota, Ford, Nissan anyone except Dodge. Way to loose your customers. I'm not done with this yet.

Mar. 14, 2012

-by Pam Wallace

Bought 2011 Dodge Avenger Lux February 11, 2012. This car has a major computer problem. It has been in for service computer service and other repairs 4 times. This past week the engine went totally dead while driving to work and exiting off the turnpike. I rolled it to a safe spot off the road. Called dealer. Placed car in park and it suddenly started, but driving only few minutes down the road it died again. Place car in park and it started. Finally drove to work slowly and the dealer had it towed back to the shop for evaluation. It is now 5 days without the car and not one phone call from service to say what is wrong. My family and I called the dealer many times, no one returns the calls. On the 5th day with no calls I arrived home from work driving my son's car and found my Dodge parked in the driveway locked. The dealer returned the car without calling me. The car was filthy and it was left with hardly no gas. Tomorrow my son and I are returning the car to the Dealer and I hope I get my downpayment back because I lost confidence in this car and the service department is worthless. Not one manager even tried to discuss anything.

Mar. 12, 2012

-by R. Green

I kept having problems with my signal bulbs blowing; eventually Massey Yardley in Sunrise FL informed me on two separate occasions that my tail light assemblies needed to be replaced. WHich they did. Prior to the last replacement; ONLY the signal light bulb would not work and I was told my Tires Plus in Tamarac, FL that my cluster needed to be replaced (which is a group of electrical wiring). They informed me that they had seen this problem on about 20 trucks. The part actually came from the Dodge Dealer and it was a series of removing old cluster; having DODGE connect it to a computer to pull all computerized information from it and store it into a computer brain. Then the new cluster got connected and the brain redirected this stored information into the new cluster. I then received a letter from DOdge recalling problems with turn signals. I sent all information as required even explaining to them that I went to Tires PLus for repairs because of me having a Credit Account with them and did not have the cash to pay Dodge for the repairs. I received a call from a lady from CHryler who informed me that I could not be reeimbursed my (total of $1,400.00 because the work WAS NOT performed at a Dodge Dealer and they couldn't guarantee the work. However 2 of the 3 repairs did take place at Massey Yardley DOdge Dealer. I am so displeased with the way they handled my situation and feel that they SHOULD HAVE reeimbursed my money. I didnt ask for a guarantee just my reeimbursement. Up until that point I HAD been proud to own a CHyrsler- DOdge Vehicle. They really sh%#ted on me

Mar. 9, 2012

-by Myrian in Tamarac, FL

My wife Tina was on vacation in Florida and went to Hollywood Chrysler and Jeep in Hollywood, Florida for an oil change only to come out with a $935.80 service and repair bill. The certified Tech. stripped the oil pan bolt and did not notifie service of the damage also they convinced Tina that she needed brake work and supposenally replaced the Rotors and Pads. When Tina arrived at our home Arkansas I happen to check the oil out of habit and found it to be lower than the add line.I contacted Hollywood Chrysler service an was told that is a normal usage of oil for that car, ( 2800 miles ?). Tina than proceeded to our home in Calif. but only made it to Greenwood, Ark. when the car started to act up. Went to Jim Philpotts Garage and he discovered that the oil pan bolt was just about ready to fall out and also that a valve on the transmittion was faulty that is why the car was acting up. This was not found by the Certified Tech. when Tina told him of the problem. Finally got to Eureka, Calif. and all hell broke loose the over size bolt did not allow the Chrysler dealer ship to safely change the oil and also discovered that the brakes were in terrible shape and could not believe that any repar work had been done by Hollywood Chrysler and the cost us another $1888.60 to replace oil pan + brakes and Hollywood Chrysler will not stand behind their terrible service. This is just plain robbery of a paraylized lady with Calif. licence and the so call honest certified service and it is true do not wast any time contacting customer or consumer relations just a bunch bull and they told us it is not Chryslers protocall to make the dealerships stand behind their work or repars, indeed this sucks and this 2004 Dodge Stratus will be our last chrysler after many and will stick to Ford.

Mar. 8, 2012

-by Cleve K. Bolgrien

Gentlemen,
I own over 40 MOPARS from a 1962 Dodge Dart Maxwedge to a 2009 Dodge Chalenger SRT8. I was shocked that Penske changed to Ford for the 2013 NASCAR season.Dodge lost Petty now Penske. Something appears to be very very wrong at the corporate level from the publics view. The old addage is still valid. What wins on Sunday sells on Monday.Please return and dominate the race tracks. Do I need to put my 1969 Dodge Daytona on the track? Thanks for bringing back the Viper and the Challenger and signing up Jegs in the NHRA.You have a great group representing Mopar in the NHRA.Winning at the track make me proud to drive a MOPAR on the street. Please fix the NASCAR problem. Give your teams the best company support in the business and make the competition envious. I loved the Clint Eastwood commercial.

Mar. 6, 2012

-by DON NICHOLSON

I bought a 2009 Dodge Journey early in 2008. It has had nothing but problems since the very beginning! I have replaced brakes and rotors every 12,000-17,000 miles. The transmission had to be completely replaced at 60,000 miles and the paint has completely come off of the side view mirrors. There are problems with the window controls on the driver's door and the alarm goes off and I cannot get it to turn off. Now Dodge tells me that I should be grateful becuase they are willing to pay for labor and I can pay for the new rotors that need to be replaced on the front end again!!! These were brand new in April 2011, it is now February 2012. I was also told by the service manager at my local dealership "Have you ever considered that it is your driving that is causing these brake problems?" After going on Google and seeing all of the other complaints about the 2009 -2010 Journey's brakes I am furious that they would imply that my driving was the source of their problem. Now my question is what does Dodge plan to do about these brakes. Will they wait until enough people are injured or killed by their faulty brakes before they find a fix or are their consumers going to continue to have to be out of pocket the money it takes to fix the brakes every 12,000 miles? I will never again buy another Dodge product and will make sure that none of my loved ones purchase another either. I am truly appalled at their lack of interest in doing what is right by their consumers!

Feb. 29, 2012

-by Tamera Lanfrey

We have been loyal customers and have bought 5 cars over 17 years. My 2003 Jeep Liberty, that has 65k, the transmission went. We took it to Hollywood,FL dealership and was recommended to purchase a Maximum Care Service Contract. We waited for the contract to take effect and returned to the dealer 1 month later. We get a call from the dealer, the mechanic claims it's the bearings. They run the contract for approval and was declined for repair. They claim it was a pre-existing problem. Hellooooo, my car is 9 years old. Everything is pre-existing then!!!! Why was I sold a Service Contract? CANCELLING!!! I approve the bearings repair. Three days later!!! the car is ready but, it's only 50% better, they say. I take it for a drive, 50% better!!!That car has the same grinding noise. Today marks, 16 days my car is there. Today, I get a call saying, it's the tranmission! I'm not paying for the bearings job! Your mechanics are pathetic! CHRYSLER, YOU SUCK!!! YOU ALLOW YOUR INDEPENDENT DEALERS TO DEFAME YOUR NAME!!!! GET OUT OF YOUR CORPORATE OFFICES & CHECK YOUR DEALERS. MY PROBLEM HAS NOT BEEN RESOLVED YET!!!! I'M WITH YOU JOSH WAHRENBERGER! BUY A HONDA!!!! To be continued.

Feb. 29, 2012

-by Alina

I live in West Virginia... I bought a 2011 Nissan XTERRA in January 2011.. This is not the vehicle I wanted. I have been trying to trade since October 2011 to February 2012... Dodge is what I want. Jeep wrangler unlimited to be exact.. My credit rating is probably not the best but I have a line of credit through my credit union, cannot get you guys to even attempt to help me. I guess it will be me and the XTERRA forevermore .. I know I have a lopsided trade but you would be selling a brand new jeep and I also know you would make money on my 2011 trade, I guess just not enough to make it worth your while. So I think this SUCKS...

Feb. 29, 2012

-by Tina Tuck

I would like to get an appoint with Edward J. Wilmer to tell him about my track dodge ram 3500 edition big horn 2007.My track have 100,000 miller warranti right now
have 92,600 miller. The track have problem with injector several time and the dealer in the state of virginia some dealer do not have certification to work in
the track but the chrysler allowed to work in the track.I love my track to see broke
in part is hurt to me.Iam student for Master mechanic gasolina and diesel in the
Northern Community college manassa, Va.I had been paid over $10,000 for my track.Who can help me in this situation do you want the record of the track is ready
to review any time Eward J. Wilmer or can send any person to diagnost that engine and rest of the track. I Alfredo Castillo-Reyes my phone 540 683-0417

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