You will be emailed a Return Number for sending the order back to us. Please ensure the items are sent back within 10 days.

Place items in original box and securely seal (please include the original invoice in your return parcel). Ensure the Return Number is clearly visible on the box.

The package can be dropped off at any Canada Post/shipping carrier’s location.

Returns must be sent pre-paid and insured with a tracking number.

Rules and Exceptions

Online orders and returns must been requested within 7 days of receiving your items

Once a Return Number has been sent to you, please have the item returned within 10 days

Returned merchandise must be in original condition with tags on. It may not be washed, worn or damaged. If an item is returned damaged it may be sent back to the customer at their own expense.

All sale items, bodysuits, intimates, cosmetics, jewellery and scarves are final sale.

Please note Bella & Wren has the right to deny a refund if the item is not in the condition stated above.

Sale Merchandise

Merchandise purchased at over 20% off will be final sale.

Exchanges

Exchanges can happen in-store with the item in sellable condition and with original invoice.

We do offer exchanges through mail as well! Please email hello@bellawrendesign.ca and include the style number and size you would prefer. A $10 exchange shipping fee will be charged to the original form of payment.