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PRODID:-//Digital Excellence Conference - ECPv4.9.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Digital Excellence Conference
X-ORIGINAL-URL:https://digitalexcellence.memberwiseconferences.com
X-WR-CALDESC:Events for Digital Excellence Conference
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T100000
DTEND;TZID=Europe/London:20191031T103000
DTSTAMP:20190915T101537
CREATED:20170618T142052Z
LAST-MODIFIED:20190701T193735Z
UID:2191-1572516000-1572517800@digitalexcellence.memberwiseconferences.com
SUMMARY:1.1 - Membership Body Digital Transformation - Delivering on 21st Century Member Expectations
DESCRIPTION:\n \n \n UK/EU Membership Organisations and Associations are between 8-12 years behind (from a digital transformation perspective) our counterparts in the United States. It is now time to catch-up as there is a worrying mismatch between 21st Century Member online expectations and the actual online member experience. It is now time for us to step up in a more connected manner! \nIf we take action now – We can expect increased online new member acquisition\, improved existing member retention\, improved online member engagement/participation\, enhanced member value and sustainable long term growth. \nIf we continue as is – We can expect our respective memberships to start flat-lining\, online member value will remain unclear\, member engagement/participation opportunity costs will widen\, member frustration will lead to a higher likelihood of tech start-up alternatives emerging and long term viability is likely to be compromised. \nThis session will deliver the following educational learning outcomes: \n\nExplore why UK/EU Membership Organisations and Associations are behind\nEstablish what change is needed in to deliver digital transformation in a more connected manner\nReceive practical recommendations that will enable you to action optimised digital transformation.\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/keynote-1/
CATEGORIES:Digital Transformation Keynotes
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T104000
DTEND;TZID=Europe/London:20191031T111000
DTSTAMP:20190915T101537
CREATED:20170618T142348Z
LAST-MODIFIED:20190731T090907Z
UID:2196-1572518400-1572520200@digitalexcellence.memberwiseconferences.com
SUMMARY:1.2 - 5 Years of Digital Membership: Lessons Learned
DESCRIPTION:\n \n \n This session is led by Rob Ganley\, Editor in Chief at the Camping and Caravanning Club. The Camping and Caravanning Club is the world’s oldest and largest Club for all forms of camping. Their aim is to help people enjoy the simple pleasures that camping can bring and are proud to have over 700\,000 members who agree! \nThis session will focus on what they have learnt from provision of a digital membership and has the following learning outcomes: \n – The decision making behind offering a two-tier membership of the Club – paper and digital membership\, the latter at a discounted rate; \n– How comms channels evolved in that time to retain engagement and grow revenues; \n– Why re-thinking and re-platforming the website became essential. \n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/keynote-5/
CATEGORIES:Digital Transformation Keynotes
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T104000
DTEND;TZID=Europe/London:20191031T111000
DTSTAMP:20190915T101537
CREATED:20170618T143816Z
LAST-MODIFIED:20190708T080624Z
UID:2202-1572518400-1572520200@digitalexcellence.memberwiseconferences.com
SUMMARY:2.2 - Building Digital Foundations to Engage our Student Communities
DESCRIPTION:\n \n \n This session is led by Daisy Hooper\, Head of Student Experience at the Chartered Management Institute. The CMI is the only chartered professional body dedicated to promoting the highest standards in management and leadership excellence. With millions of accidental managers in the UK\, the CMI exists to promote and support better led and managed organisations by increasing the quality and quantity of professionally qualified managers and leaders. \nThis session will focus on the challenges of engaging large numbers of members who are studying for CMI qualifications and has the following learning outcomes: \n\nAn overview of the challenges of engaging students effectively at scale;\nHow to respond to student members’ needs effectively within a complex infrastructure;\nHow we’ve adapted for the journey to a new digital platform.\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/seminar-1-2/
CATEGORIES:Online Value & Engagement
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T104000
DTEND;TZID=Europe/London:20191031T111000
DTSTAMP:20190915T101537
CREATED:20170618T144736Z
LAST-MODIFIED:20190703T105942Z
UID:2211-1572518400-1572520200@digitalexcellence.memberwiseconferences.com
SUMMARY:3.2 - Why You Should Hack Your Own Data Security
DESCRIPTION:\n \n \n This session is led by Martin Fishman\, Head of Member and Partner Engagement at the Chartered Banker Institute and Lorraine Mills\, Consultant at Blue Rock Cyber Defense Consultancy. The Institute is the largest professional body for bankers in the UK. It work with banks\, bankers and regulators to enhance the highest standards of customer-focused\, ethical professionalism in banking in the UK and around the world. \nThis session will focus on cyber security and practical steps to reduce risk\, and has the following learning outcomes; \n\nRecognise the current risks to data security and why employees are one of the weakest links in your defences;\nUnderstand what your organisation can gain from testing its own defences;\nIdentify practical steps to reduce user risks from passwords and mobile devices.\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/seminar-2-2/
CATEGORIES:Online Personalisation & Expectations
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T104000
DTEND;TZID=Europe/London:20191031T111000
DTSTAMP:20190915T101537
CREATED:20170618T150018Z
LAST-MODIFIED:20190702T132226Z
UID:2219-1572518400-1572520200@digitalexcellence.memberwiseconferences.com
SUMMARY:4.2 - The Journey to Digital Voting: The RSC Story
DESCRIPTION:\n \n \n This session is led by David Barr\, Head of Governance at The Royal Society of Chemisty. The RSC connects scientists with each other and society as a whole\, so they can do their best work and make discoveries and innovation happen. They publish new research\, and develop\, recognise and celebrate professional capabilities. They bring people together to spark new ideas and new partnerships and support teachers to inspire future generations of scientists. And they speak up to influence the people making decisions that affect us all. The RSC is a catalyst for the chemistry that enriches our world. \nThis session will focus on simple and effective digital solutions for the convenience of members and has the following learning outcomes: \n\nUnderstand how simple it is to move to a digital solution;\nAppreciate that members will like (or learn to like) the convenience and flexibility;\nUtilise limited resources more effectively\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/seminar-3-2/
CATEGORIES:Digital Governance & Process Re-Engineering
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T104000
DTEND;TZID=Europe/London:20191031T111000
DTSTAMP:20190915T101537
CREATED:20170618T151614Z
LAST-MODIFIED:20190702T095926Z
UID:2227-1572518400-1572520200@digitalexcellence.memberwiseconferences.com
SUMMARY:5.2 - Making RIBA’s Digital CPD Project Successful By Working Across Teams
DESCRIPTION:\n \n \n This session is led by Joni Tyler\, Head of CPD and Mansuk Hirani\, Senior Project Manager at The Royal Institute of British Architects. RIBA is a global professional membership body driving excellence in architecture. They serve their members and society in order to deliver better buildings and places\, stronger communities and a sustainable environment. Being inclusive\, ethical\, environmentally aware and collaborative underpins all that RIBA do. \nThis session will focus on developing and delivering digital CPD and has the following learning outcomes: \n\nDelivering tech projects that further your organisation’s goals and strategies;\nGetting buy in and enthusiasm across the organisation;\nThe importance of painstaking and rigourous research\, specification and tender processes;\nWorking collaboratively to succeed;\nHow non techies and techies can speak the same language.\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/showcase-4-2-trillium-systems/
CATEGORIES:Online Learning & CPD Management
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T104000
DTEND;TZID=Europe/London:20191031T111000
DTSTAMP:20190915T101537
CREATED:20180704T115557Z
LAST-MODIFIED:20190904T114537Z
UID:2865-1572518400-1572520200@digitalexcellence.memberwiseconferences.com
SUMMARY:6.2 - A date with your data: managing your most important business asset (Silverbear)
DESCRIPTION:\n \n \n Data is one of the most important assets any business owns\, and managing data effectively can make or break a successful membership organisation. In this session\, Silverbear will explore why data is so valuable\, how organisations can leverage data to make effective decisions and support compelling communications\, and how to prepare for a data migration – one of the most significant challenges facing organisations investing in new technologies. \nThis session will focus on why effective data management can be so valuable to membership associations and will deliver the following learning outcomes: \n\nPractical guidance on how to prepare your data for a new CRM.\nHow to protect your asset and deliver a perfect data migration.\nHow to make the most from your data with modern predictive analytics tools.\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/6-2/
CATEGORIES:Partner Showcase A
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T104000
DTEND;TZID=Europe/London:20191031T111000
DTSTAMP:20190915T101537
CREATED:20190516T234131Z
LAST-MODIFIED:20190913T181525Z
UID:3406-1572518400-1572520200@digitalexcellence.memberwiseconferences.com
SUMMARY:7.2 - Using Engagement Scoring to Improve the Member Experience and Drive Retention (iFINITY/Advanced Solutions International)
DESCRIPTION:\n \n \n Member engagement scoring has moved from buzz-word to common practice in recent years. Join us to learn the latest trends and best-practices associations are using to leverage engagement scoring to improve member satisfaction\, retention\, and even revenue generation. We’ll share real-life case studies\, research-based insights\, and explain the underlying technology model critical to effective engagement scoring. \nLearning Outcomes: \n1) Best-practices for building a scoring model\n2) How to segment your membership using scores\n3) The latest trends in scoring gamification and transparency\n4) Why CRM systems are failing to support engagement scoring \n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/7-2-session-1/
CATEGORIES:Partner Showcase B
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T104000
DTEND;TZID=Europe/London:20191031T111000
DTSTAMP:20190915T101537
CREATED:20190722T185611Z
LAST-MODIFIED:20190913T131337Z
UID:4343-1572518400-1572520200@digitalexcellence.memberwiseconferences.com
SUMMARY:8.2 - Intelligent connected platform for membership organisations (SmartImpact)
DESCRIPTION:\n \n \n \n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/7-2-session-1-copy/
CATEGORIES:Partner Showcase C
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T115000
DTEND;TZID=Europe/London:20191031T122000
DTSTAMP:20190915T101537
CREATED:20170618T142143Z
LAST-MODIFIED:20190731T091119Z
UID:2193-1572522600-1572524400@digitalexcellence.memberwiseconferences.com
SUMMARY:1.3 - Scouting for Feedback: How Members are Shaping our Digital Platform
DESCRIPTION:\n \n \n This session is led by Rachel Davidson\, Digital Project Manager at The Scouts. The Scouts is one of the largest youth organisations and believe in preparing young people with skills for life\, encourage young people to do more\, learn more and be more. Each week\, The Scouts help over 460\,000 young people aged 6-25 enjoy fun and adventure while developing the skills they need to succeed\, now and in the future. We’re talking about teamwork\, leadership and resilience – skills that have helped Scouts become everything from teachers and social workers to astronauts and Olympians. The Scouts help young people develop and improve key life skills. \nThis session will focus on how The Scouts are reshaping and rebuilding their website with direct input from their membership at all stages and has the following learning outcomes: \n– Hear how our Community of Interest is actively driving our new website content; \n– How we are putting the user at the heart of our digital transformation; \n– Understand why a digital presence is essential for our weekly youth programme delivery. \n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/keynote-3/
CATEGORIES:Digital Transformation Keynotes
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T115000
DTEND;TZID=Europe/London:20191031T122000
DTSTAMP:20190915T101537
CREATED:20170618T143907Z
LAST-MODIFIED:20190702T094909Z
UID:2203-1572522600-1572524400@digitalexcellence.memberwiseconferences.com
SUMMARY:2.3 - Membership In Your Pocket: Driving Member Engagement at RCGP
DESCRIPTION:\n \n \n This session is led by Simon Bowen\, Executive Director for Membership and International at the Royal College of General Practitioners. The RCGP is the professional membership body for GPs in the UK. Their purpose is to encourage\, foster and maintain the highest possible standards in general medical practice. They support GPs through all stages of their career\, from medical students considering general practice\, through to training\, qualified years and retirement. \nThis session will focus on the development of an app for members and has the following learning outcomes: \n\nGain understanding and insight into our membership engagement model and principles;\nInsight into our experience of developing a membership app to drive engagement;\nSome advice on pitfalls and lessons we have learnt.\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/seminar-1-3/
CATEGORIES:Online Value & Engagement
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T115000
DTEND;TZID=Europe/London:20191031T122000
DTSTAMP:20190915T101537
CREATED:20170618T144752Z
LAST-MODIFIED:20190708T080229Z
UID:2212-1572522600-1572524400@digitalexcellence.memberwiseconferences.com
SUMMARY:3.3 - Big Data: Go Small or Go Home. Why Customer Centricity is Key to Data Governance and Digital Transformation
DESCRIPTION:\n \n \n This session is led by Lisa Goldsmith\, Head of Digital and IT at CILIP\, the library and information association. CILIP is the UK’s library and information association. They work to improve services\, develop members’ expertise and champion the sector. They are the only independent voice for the UK’s information profession. \nThis session will focus on developing good data governance and has the following learning outcomes: \n\nWhy understanding what you’re trying to answer is fundamental to growth and transformation;\nUnderstand what constitutes good data governance and how organisations benefit – Vast quantities of data don’t always equate to better insight;\nHow to not get carried away with the ‘shiny stuff’\, bells and whistles to the detriment of organisational growth and transformation\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/seminar-2-3/
CATEGORIES:Online Personalisation & Expectations
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T115000
DTEND;TZID=Europe/London:20191031T122000
DTSTAMP:20190915T101537
CREATED:20170618T150053Z
LAST-MODIFIED:20190628T130216Z
UID:2220-1572522600-1572524400@digitalexcellence.memberwiseconferences.com
SUMMARY:4.3 - Effective Programme and Stakeholder Engagement in Global Digital Projects
DESCRIPTION:\n \n \n This session is led by Andreea Losub\, Project Lead at the World Association of Girl Guides and Girl Scouts. WAGGGS is the largest voluntary Movement dedicated to girls and young women in the world. Their diverse Movement represents ten million girls and young women from 150 countries. \nThis session will focus on programme management systems on a global scales and has the following learning outcomes: \n\nLearn about programme management systems and cloud solutions in global projects;\nLearn about digital stakeholder engagement in membership organisations;\nLearn how to tackle the adoption challenges of new programme management systems and cloud solutions in membership organisations.\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/seminar-3-3/
CATEGORIES:Digital Governance & Process Re-Engineering
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T115000
DTEND;TZID=Europe/London:20191031T122000
DTSTAMP:20190915T101537
CREATED:20170618T151657Z
LAST-MODIFIED:20190705T143139Z
UID:2228-1572522600-1572524400@digitalexcellence.memberwiseconferences.com
SUMMARY:5.3 - Developing an Innovative Digital Mentoring Solution
DESCRIPTION:\n \n \n This session is led by Clare Hodgson\, Head of Professional Development Products at The Association of Chartered Certified Accountants. ACCA believe that accountancy is vital for economies to grow and prosper\, which is why they work all over the world to build the profession and make society fairer and more transparent. They have more than 219\,000 fully qualified members and 527\,000 students worldwide. They’re members are among the world’s best-qualified and most highly sought-after accountants\, working in every sector you can imagine. \nThis session will focus on developing and implementing an online mentoring programme and has the following learning outcomes: \n\nOverview of ACCA’s Mentoring Programme;\nUnderstand some of the challenges of a remote mentoring programme;\nTips on implementing an online mentoring programme.\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/showcase-4-3-fonteva/
CATEGORIES:Online Learning & CPD Management
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T115000
DTEND;TZID=Europe/London:20191031T122000
DTSTAMP:20190915T101538
CREATED:20180704T115704Z
LAST-MODIFIED:20190911T094544Z
UID:2866-1572522600-1572524400@digitalexcellence.memberwiseconferences.com
SUMMARY:6.3 - Making corporate membership personal (NetXtra)
DESCRIPTION:\n \n \n This Partner Showcase Seminar will deliver the following educational learning outcomes: \n1) Understand the value your organisation brings to members\n2) Grow your connections\, mitigate your risk’\n3) Empower corporate members to add value back to your organisation \n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/6-3/
CATEGORIES:Partner Showcase A
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T115000
DTEND;TZID=Europe/London:20191031T122000
DTSTAMP:20190915T101538
CREATED:20190516T234420Z
LAST-MODIFIED:20190913T142942Z
UID:3408-1572522600-1572524400@digitalexcellence.memberwiseconferences.com
SUMMARY:7.3 - Digital Strategies to Master Member Expectations Online (Fonteva)
DESCRIPTION:\n \n \n The educational learning objectives for this Partner Showcase:\n \n1. What members expect from you in a digital-first era\n2. How to gain insights for personalisation\n3. Leveraging a road map to build the digital journey \n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/7-3-session-2/
CATEGORIES:Partner Showcase B
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T115000
DTEND;TZID=Europe/London:20191031T122000
DTSTAMP:20190915T101538
CREATED:20190722T185738Z
LAST-MODIFIED:20190914T081956Z
UID:4345-1572522600-1572524400@digitalexcellence.memberwiseconferences.com
SUMMARY:8.3 - App Experiences Your Members Value All Year Round (Cantarus)
DESCRIPTION:\n \n \n Facebook\, LinkedIn\, Instagram and WhatsApp have trained your members. Online engagement is app-centric. App notification response rates are incredibly high. This is not a trend. Membership bodies can (must!) deliver deeply-relevant experiences consistent with established use patterns to enhance member value. \nIs your organisation challenged by member benefit delivery\, engagement\, and member retention? Do your members know what you have on offer? Want results without a “digital transformation” budget? Join us and see how organisations rapidly address core membership sector challenges at minimal expense: we will review multiple membership apps members rely on and love to use. \nThis Partner Showcase will deliver the following educational learning outcomes: \n1) Apps fill gaps in member benefits and engagement\n2) Combine marketing and benefit delivery functions with app notifications (that members like!)\n3) Getting the most out of your existing tech stack \n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/7-3-session-2-copy/
CATEGORIES:Partner Showcase C
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T123000
DTEND;TZID=Europe/London:20191031T130000
DTSTAMP:20190915T101538
CREATED:20170618T142311Z
LAST-MODIFIED:20190821T071901Z
UID:2195-1572525000-1572526800@digitalexcellence.memberwiseconferences.com
SUMMARY:1.4 - Website Consolidation to Better Serve our Members: The IET Story
DESCRIPTION:\n \n \n This session is led by Stewart Love\, Head of Digital Services at the IET. The IET inspire\,s informs and influences the global engineering community to engineer a better world. As a diverse home across engineering and technology\, they share knowledge that helps make better sense of the world in order to solve the challenges that matter. They are uniquely placed to champion engineering. \nThis session will focus on their website consolidation and development and has the following learning outcomes: \n\nUnderstand the drivers that influence website development;\nHow to navigate a website maze of member need versus internal requirements;\nWhy websites are never finished.\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/keynote-4/
CATEGORIES:Digital Transformation Keynotes
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T123000
DTEND;TZID=Europe/London:20191031T130000
DTSTAMP:20190915T101538
CREATED:20170618T143941Z
LAST-MODIFIED:20190722T111840Z
UID:2204-1572525000-1572526800@digitalexcellence.memberwiseconferences.com
SUMMARY:2.4 - Harnessing Emotion and Interest to Target a Younger\, Digital Audience
DESCRIPTION:\n \n \n This session is led by Dayner Proudfoot\, Brand and Insights Manager at the Association of Project Management with Stuart Youngs\, Creative Director at Texture. APM is the chartered body for the project profession. They have over 29\,000 individual members and more than 500 organisations participating in their Corporate Partnership Programme\, making APM the largest professional body of its kind in Europe. They are committed to developing and promoting project and programme management through our FIVE Dimensions of Professionalism. \nThis session will focus on building an advertising campaign using insights to target a younger digital audience and has the following learning outcomes: \n\nHow emotional insights can shape a creative idea;\nUsing channel to find a younger audience;\nMeasuring and learning from campaign results\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/seminar-1-4/
CATEGORIES:Online Value & Engagement
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T123000
DTEND;TZID=Europe/London:20191031T130000
DTSTAMP:20190915T101538
CREATED:20170618T144855Z
LAST-MODIFIED:20190702T095559Z
UID:2213-1572525000-1572526800@digitalexcellence.memberwiseconferences.com
SUMMARY:3.4 - Segment or Not Segment: How Multiple Digital Audiences are Tricky to Engage
DESCRIPTION:\n \n \n This session is led by Dave Gilmore\, Head of Communications at NAHT. NAHT is the definitive voice of school leaders. Alongside their members\, they work to create a better education system for both educationalists and students alike. They represent school leaders working within a number of different areas of the education sector\, and members include head teachers\, deputy and assistant heads\, school business leaders\, special educational needs coordinators\, virtual school heads and leaders of outdoor education centres. \nThis session will focus on segmentation of a digital audience and has the following learning outcomes: \n\nDelivering consistent key messaging while providing a sense of identity;\nBalancing segmentation against capacity;\nUnderstanding the importance of the requirements of various audiences\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/seminar-2-4/
CATEGORIES:Online Personalisation & Expectations
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T123000
DTEND;TZID=Europe/London:20191031T130000
DTSTAMP:20190915T101538
CREATED:20170618T150129Z
LAST-MODIFIED:20190703T112235Z
UID:2221-1572525000-1572526800@digitalexcellence.memberwiseconferences.com
SUMMARY:4.4 - Inclusivity\, Representation and Democracy at your Digital Annual Meeting / Congress
DESCRIPTION:\n \n \n This session is led by Pete Fowler\, Managing Director (UK) at LUMI. LUMI is the leading player in software for real-time audience engagement technology worldwide. Lumi facilitates the smooth and reliable running of Annual General Meetings for listed companies\, partnerships\, unincorporated associations and other member-based organizations. Lumi serves the meetings and events industry with both in-the-room and cloud-based solutions and event apps. \nThis session will focus on digital governance that facilitates member engagement and has the following learning outcomes: \n\nQuantitative analysis of how your members really feel about your annual meeting\, and how digital participation can aid retention;\nAn understanding of the technology that will facilitate true member engagement\, and meet governance expectations of inclusivity\, representation and democracy;\nLearn how other membership organisations have applied their technology to their traditional meeting formats\, and the positive impact of doing so.\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/seminar-3-4/
CATEGORIES:Digital Governance & Process Re-Engineering
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T123000
DTEND;TZID=Europe/London:20191031T130000
DTSTAMP:20190915T101538
CREATED:20170618T151734Z
LAST-MODIFIED:20190705T100000Z
UID:2229-1572525000-1572526800@digitalexcellence.memberwiseconferences.com
SUMMARY:5.4 - Online Career Development Resources That Members REALLY Engage With
DESCRIPTION:\n \n \n This session is led by Liam Mandeville\, Head of Alumni at the London Institute of Banking and Finance\, and Matt Craven\, Managing Director at The CV & Interview Advisors. LIBF exists to advance banking and finance by providing outstanding education and thinking\, tailored to the needs of business\, individuals\, and society. Their focus is on lifelong learning; equipping individuals with the knowledge\, skills and qualifications to achieve what they want throughout their career and life. \nThis session will focus on career resources and career development approaches and has the following learning outcomes: \n\nHow Associations / Institutes / Membership Organisations are delivering career resources to their members (what’s working and what isn’t);\nHow to digitalise career development resources yet retain a level of human interaction that drives engagement (the balance between digital and human interaction);\nHow digital career development assets can be delivered live and how that drives international member engagement;\nWhat are the hot topics\, resources and services that senior professionals / members are obtaining from the open market and how membership organisations can offer them in house.\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/showcase-4-4-cantarus/
CATEGORIES:Online Learning & CPD Management
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T123000
DTEND;TZID=Europe/London:20191031T130000
DTSTAMP:20190915T101538
CREATED:20180704T115815Z
LAST-MODIFIED:20190913T152423Z
UID:2867-1572525000-1572526800@digitalexcellence.memberwiseconferences.com
SUMMARY:6.4 - Change will Happen – Get Involved (MillerTech)
DESCRIPTION:\n \n \n Never be afraid of change\, it’s inevitable – it’s how your organisation embraces the transformation that change brings\, that is the key to success. \nMany projects fail because the change management impact either is ignored or the woefully underestimated. There are lessons to be learned from not involving the right people at the right time and for failing to ensure engagement throughout your CRM project – or any project for that matter. \nThis session will explore: \n\nMethods to use to bring all stakeholders on board early on\nHow to ensure you can maintain and embrace pride in your tradition but also be prepared for the change\nTools to measure success\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/6-4/
CATEGORIES:Partner Showcase A
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T123000
DTEND;TZID=Europe/London:20191031T130000
DTSTAMP:20190915T101538
CREATED:20190516T234644Z
LAST-MODIFIED:20190913T180000Z
UID:3410-1572525000-1572526800@digitalexcellence.memberwiseconferences.com
SUMMARY:7.4 - Guaranteeing Greater Member Engagement & ROI With a Mobile App (RD Mobile)
DESCRIPTION:\n \n \n How can your organisation better connect with members while reducing costs\, generating revenue\, and making your job easier? Hear success stories from the Institute of Fundraising\, Railway Industry Association\, MemberWise\, and others that are engaging members\, elevating events\, and maximising ROI with mobile apps. \nLearning Objectives: \n\nUnderstand how organisations are succeeding with mobile apps\nCompare apps and choose the best one for your organisation\nUnderstand app costs and opportunities\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/7-4-session-3/
CATEGORIES:Partner Showcase B
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T123000
DTEND;TZID=Europe/London:20191031T130000
DTSTAMP:20190915T101538
CREATED:20190722T185815Z
LAST-MODIFIED:20190904T115924Z
UID:4347-1572525000-1572526800@digitalexcellence.memberwiseconferences.com
SUMMARY:8.4 - Official Partner Showcase with Cornerstone
DESCRIPTION:\n \n \n \n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/7-4-session-3-copy/
CATEGORIES:Partner Showcase C
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T140000
DTEND;TZID=Europe/London:20191031T143000
DTSTAMP:20190915T101538
CREATED:20170618T142132Z
LAST-MODIFIED:20190821T072226Z
UID:2192-1572530400-1572532200@digitalexcellence.memberwiseconferences.com
SUMMARY:1.5 - They’re our Members. Hear Them ROAR (on Social Media)!
DESCRIPTION:\n \n \n This session is led by Anna Rawcliffe\, Digital Marketing Manager at the National Trust. The National Trust is a charity founded in 1895 by three people who saw the importance of our nation’s heritage and open spaces and wanted to preserve them for everyone to enjoy. More than 120 years later\, these values are still at the heart of everything they do. The National Trust looks after special places throughout England\, Wales and Northern Ireland for ever\, for everyone. \nThis session is led by Anna Rawcliffe\, Digital Marketing Manager at the National Trust. The session will focus on how the National Trust have engaged members in their social media campaigns and has the following learning outcomes: \n– How to effectively drive conversation around a campaign hashtag;\n– Using video to drive engagement through our member’s stories\, focusing on places that matter to them;\n– How Instagram Stories can be used to showcase our member’s experiences of the places we care for. \n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/keynote-2/
CATEGORIES:Digital Transformation Keynotes
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T140000
DTEND;TZID=Europe/London:20191031T143000
DTSTAMP:20190915T101538
CREATED:20170618T144012Z
LAST-MODIFIED:20190703T090128Z
UID:2205-1572530400-1572532200@digitalexcellence.memberwiseconferences.com
SUMMARY:2.5 - Membership Apps: A Panel Discussion
DESCRIPTION:\n \n \n \n \n \n \n \n \n \n \n \n \n \n This session is led by James Roberts and he will be joined by a couple of membership organisations that have successfully created apps in the past year. This wil be an interactive discussion where you can hear about their journeys as well as ask your own burning questions of the panel. \n \n \n \n \n \n \n \n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/seminar-1-5/
CATEGORIES:Online Value & Engagement
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T140000
DTEND;TZID=Europe/London:20191031T143000
DTSTAMP:20190915T101538
CREATED:20170618T144930Z
LAST-MODIFIED:20190819T144634Z
UID:2214-1572530400-1572532200@digitalexcellence.memberwiseconferences.com
SUMMARY:3.5 - How to Redesign your Website without losing Members
DESCRIPTION:\n \n \n This session is led by Katie Wiles\, Senior Communications Manager at CAMRA (The Campaign for Real Ale). \nThis session will focus on CAMRA’s experence with their website redesign and has the following learning outcomes: \n\nThe key things to consider when planning your website strategy;\nHow to get everyone on board and on message internally;\nTop tips and lessons learnt from CAMRA.\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/seminar-2-5/
CATEGORIES:Online Personalisation & Expectations
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T140000
DTEND;TZID=Europe/London:20191031T143000
DTSTAMP:20190915T101538
CREATED:20170618T150219Z
LAST-MODIFIED:20190703T090404Z
UID:2222-1572530400-1572532200@digitalexcellence.memberwiseconferences.com
SUMMARY:4.5 - Improving the Digital Member Experience
DESCRIPTION:\n \n \n This session is led by Paul Taylor\, Head of Membership at the British Medical Association. The BMA is the trade union and professional association for doctors and medical students across the UK. \nThis session will focus on simplifying and improving the member experience digitally and has the following learning outcomes: \n\nWhy we looked to improve the member experience when accessing membership via the website especially a simplified joining process;\nHow we introduced the ability to have single sign on for all our online products and services;\nHow we created a new 2 page joining form and a new ‘my account’ area on the website where members could manage their membership details in a much easier way.\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/seminar-3-5/
CATEGORIES:Digital Governance & Process Re-Engineering
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20191031T140000
DTEND;TZID=Europe/London:20191031T143000
DTSTAMP:20190915T101538
CREATED:20170618T151819Z
LAST-MODIFIED:20190705T085135Z
UID:2230-1572530400-1572532200@digitalexcellence.memberwiseconferences.com
SUMMARY:5.5 - Modernising Professions for the 4th Revolution
DESCRIPTION:\n \n \n This session is led by Nathan Baker\, Director of Engineering Knowledge at the Institution of Civil Engineers and Debbie Carlton\, Director at Dynamic Knowledge. ICE has over 92\,000 members worldwide and supports civil engineers and technicians throughout their careers. They award professional qualifications that are the industry standard\, lead the debates around infrastructure and the built environment and provide an unmatched level of training\, knowledge and thinking. \nWe are now entering a post-professional society where professions are on the brink of transformation as technology is a key driver in changing how we share practical expertise in society for the benefit of all. In 1988 Abbott published ‘The System of Professions’ which posed the question of why there should be occupational groups controlling the acquisition and application of various kinds of knowledge. We will propose how an ecosystem of competency management can provide a community platform to improve how practical expertise is shared across professions and disciplines and how to ensure a competent and resilient professional workforce fit for the future. \nWe will explore what this means in the context of one of the oldest professions – engineering; ending with a challenge that Professions either in ‘coopetition’ enter the transformation journey or whither. \nThis session will focus on the systems needed to support professional learning and development and has the following learning outcomes: \n\nDescribe the evolution of professions and professionals with engineering as a use case;\nExplain the changing nature and value of professional work and competent workers in 21st century and increasing regulatory context;\nExplore the future of professions and the ecosystem and people that will replace them and the need for competency management in the dynamic world of work\n\n\n \n \n
URL:https://digitalexcellence.memberwiseconferences.com/session/showcase-4-5-asi-europe/
CATEGORIES:Online Learning & CPD Management
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