Control your document environment with Lexmark Managed Print Services

Wherever you are today with managed print services, the flexibility of Lexmark MPS allows you to start where it makes the most sense for your agency. We make it easy to optimize, manage and streamline your document environment.

Optimize your infrastructure for a better customer experience

Lexmark Managed Print Services brings consistency to a world of unpredictability.

As the insurance industry responds to increasing market and cost pressures, optimizing your print environment is essential to saving time and money that could be better spent working with customers and growing your business.

You’ll be poised to solve document-intensive processes with on-the-spot scanning, linking necessary hard copy documents with your core business systems, right from smart multifunction products–enabling associates to spend less time with paperwork and more time serving customers.

We’ll evaluate your current situation to determine the right placement of the right devices to meet the needs of your headquarters, regional operations and agency offices. Your tailored plan establishes deployment principles for single-function, color and smart MFPs based on specific tasks performed in each area, such as new business transactions, cross-selling and claims processing.

Why Lexmark Managed Print Services?

More than 300 insurance companies are Lexmark customers

Smart MFPs digitize and automate processes for improved response time and customer satisfaction

Manage your printer fleet for visibility and agility

Managing print infrastructure across many locations makes it challenging for you to get a single view of your fleet.

Lexmark Managed Print Services (MPS) provides visibility and control of your printer fleet across your entire organization. Thanks to usage data and analytics, the need for service or consumables is automatically detected and the appropriate workflow is started—ensuring daily customer-facing operations aren’t interrupted. Continuous monitoring also helps insurers be agile in their asset deployment strategy, allowing for the highest ROI.

Streamline processes to improve compliance and customer service

Agents still rely on paper documents for key services, such as claims and new business. This can slow processing while also increasing compliance and information security risks. Agents need to be able to efficiently move claims and new business policies forward while also making the process as smooth as possible for customers.

Lexmark Managed Print Services (MPS) can help transform paper and labor-intensive processes into secure and traceable digital workflows, aiding in regulatory compliance and enhancing customer satisfaction. This starts with the multifunction product (MFP) in the agent’s office. Intelligent capture initiated at the MFP allows for faster claims and new business processing and more informed decision making with immediate and secure access to all pertinent documents.

In addition, our print solutions reduce the number of printed pages and increase security by only releasing the hard copy documents when the user authenticates at the printer—lowering costs and eliminating abandoned print jobs that could put sensitive information at risk.

Lexmark MPS helps you:

Ensure complete and accurate documentation for faster processing

Adapt to mounting regulatory procedures

Create traceable workflows to increase security and reduce fraud

376% ROI for Unum in first three years with Lexmark.

Lexmark has been extremely willing to sit down with us and listen to what our needs are and what our vision is–and then go back and get the right people to come and help us achieve it.