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Magento 2

What is Magento 2?

Magento 2 has been available to users for the past few years. It is a significant change in infrastructure from Magento 1.9.x and at present Tradebox doesn't have a direct API integration to Magento v2.

Is Tradebox compatible with Magento 2?

Yes. Tradebox uses a different connection type for Magento 2 than it does for Magento 1; setting up an API connection to Magento 1 in Tradebox requires providing some credentials so Tradebox can talk directly to the back end of your Magento site. A Magento 2 connection is handled via a CSV export from the Magento store; Tradebox then reads the orders from this export.

You'll still get orders downloading and posting to Sage (along with all the functions that are tied to that in Sage - customer accounts, sales receipts, products adjusting out). In terms of talking back to Magento, Tradebox can output stock quantities as a CSV stock upload file, so if you're looking for stock synchronisation there are solutions that will import stock quantities to Magento 2 from CSV. We currently have no ability to mark as despatched on Magento 2.

Preparing for a Magento 2 connection with Tradebox

You'll need a few things to be in place before you can go ahead:

Your Magento v2 store needs to be configured to output the order information as a CSV file that Tradebox can read.

Your Magento developer may be able to build the CSV order export - click here for a file specification for Tradebox One, or here for Finance Manager. Alternatively, we do have details of an off-the-shelf CSV order exporter available at cost for Magento v2. This is not made by ourselves but does output the orders in a format that Tradebox can read. It's made by Lee Newell at Net Waves, who you can contact at lee@netwaves.co.uk.

You’ll need to create a new Sales Channel within Tradebox as a custom CSV channel.

If you're an existing user and don’t have a spare channel on your licence, you are able to delete the existing Magento sales channel and create the CSV channel in its place.

We strongly recommend taking a backup of your Tradebox data before deleting a channel

It's also a good idea to open the existing channel and take a screenshot of each settings page within there, as you'll want the preferences in the new channel to match these for consistency of processing

Setting up a Magento 2 integration

Tradebox One imports Magento 2 data from a CSV order export that your Magento 2 store creates. This file can be downloaded manually by a user, or if you'd rather automate this process, the file can be scheduled to be automatically published to an FTP server.