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Description:

Grants to USA, Canada, and International colleges and universities to integrate after-hours, holiday, and weekend help desk solutions with the recipient institutions' existing IT program and infrastructure. Funding is intended for the implementation, discovery, and setup of a range of help desk platforms.

Key components of Campus Consortium's After Hours IT Help Desk grant:

- Covers 100% of the discovery, implementation and set up cost (which is a one-time cost). Every support project implementation takes between 100-200 man-hours and is equivalent to $10,000 – $20,000 in cost which is waived off under the grant.
- Client ticketing system fees: The Grant can discount up to 100% of the client ticketing system fees which is charged at $2,000 per year (only applicable in year 1).
- Discounted per interaction pricing: The Grant helps you in reducing your per interaction costs by up to 30%.
- Multi-year discounts: More discounts available when you sign multi-year deals through Grant application.

GrantWatch ID#:

GrantWatch ID#: 181736

Eligibility:

Additional Eligibility Criteria:

Applicant must be an education institution or public sector organization.

Applicant demonstrates a commitment to implementing the solution (e.g. letter from president highlighting the problem that the solution solves and why the grant would be helpful in meeting strategic objectives).