Bilingual Services Complaint Process

The Department of Alcoholic Beverage Control is committed to ensuring it responds to language-access needs of the public. If you are denied access to services in your native language, please ask to speak to a Manager in charge.

If you are still unable to obtain access to services in your native language, you may contact Cal HR for assistance. Cal HR can be contacted by calling its toll free telephone number at 1-866-889-3278, or for hearing impaired persons, the California Relay Service at 711.

Google™ Translate Disclaimer

Google™ Translate Disclaimer

This Google™ Translate feature on the Alcoholic Beverage Control (ABC) website, is provided as a courtesy to assist you in
reading the ABC website in languages other than English, and is for informational purposes only. Google Translate cannot
translate all types of documents, and may not provide an exact translation.

The web pages currently in English on the ABC website are the official source for the program information and services the
ABC provides. Anyone relying on information obtained from Googl™ Translate does so at his or her own risk. Any discrepancies
or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes.
If any questions arise related to the information contained in the translated website, please refer to the English version.

The ABC is unable to guarantee the accuracy of this translation and is therefore not liable for any inaccurate information
or changes in the formatting of the pages resulting from the translation application tool. The State of California and
the ABC do not make any promises, assurances, or guarantees as to the accuracy of the translations provided. The State
of California and the ABC, their officers, employees, and/or agents shall not be liable for damages or losses of any kind
arising out of, or in connection with, the use or performance of such information, including but not limited to, damages
or losses caused by reliance upon the accuracy of any such information, or damages incurred from the viewing, distributing,
or copying of such materials.

Forms and Publications provided on the ABC website cannot be translated using Google™ Translate