CitiPhone Banking

Effective October 1, 2017 Citiphone will operate 24 hours only for lost card, card blocking, override, temporary credit limit and PIN error reset request. Should you need assistance on other matters, we are available from 7AM Western Indonesia Time to 10PM Western Indonesia Time.
To access your account conveniently please use your Citibank Online or Citi Mobile app.

Visit our Citibank Office

Disclaimer: Customer acknowledges and agrees that Citibank is entitled to record any conversations between the Customer and the Live Chat Agent and to keep them in an official record which may be used as valid evidence of the transaction made.