TripAdvisor Traveler Rating:

5.05Cleanliness

5.05Location

5.05Rooms

5.05Service

5.05SleepQuality

5.05Value

5.05

“Great Service & Super Staff”

Jan 26, 2013Dc B, Riverside

This was a great stay. The staff was friendly and helpful. There was always a friendly face to greet me when I entered the lobby. The housekeepers were friendly and polite. The room was clean and spacious. The work desk was huge. The bed was deliciously comfortable. The LG TV was large and the cable had all my stations in HD. The breakfast was premium with several hot items, waffles, fresh fruit and tasty pastries. The fitness room was well equipped. The location is in the middle of everything and there is even a great view of a small lake in the back yard.

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your kind comments. Since taking over the hotel in the first part of January, a new Team is trying to turn the hotel into a clean and friendly place for guests to stay. We appreciate so much when guests give us their input - both good, and when we missed the mark. It helps us to personally work with our Team and for us to set goals to be the best hotel that we can be. Feedback from our guests is the Breakfast of Champions and Winners, and your feedback is greatly appreciated. I truly believe that there are not a lot of poor employees out there. There are just a lot of poor managers and CEOs. Ron. Thanks, again. Ron
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