Drift Closes Out 2018 with Record-Breaking Growth

Conversational Marketing leader grew team by over 200%, saw an 800% increase in customer conversations, and took home top awards from Forbes, LinkedIn, and G2 Crowd

January 7, 2019

BOSTON, Massachusetts – January 7, 2019 – Drift, the world’s leading conversational marketing platform, today announced that it has been recognized in G2 Crowd’s Winter 2019 report as a leader in the Best Conversational Marketing Software, Best AI Sales Assistant, Best Live Chat and Best Chatbots categories.

This acknowledgement from G2 Crowd follows a blockbuster 2018 for the company. Drift finished the year with over 150,000 businesses using the platform, an 800% increase in customer conversations, and over 250 employees – a 200% increase from 2017. In April, the company also secured a $60M Series C investment, led by Sequoia.

In addition to these milestones, Drift was recognized with a number of awards in 2018 including: the Forbes Cloud 100, LinkedIn’s Top 50 Startups, Entrepreneur’s Top Company Cultures, Comparably’s Best Place to Work, Comparably’s Best Place for Diversity, Comparably’s Comparably’s top 10 CEOs for diversity and top 10 CEOs for women, New England Venture Capital Association’s SaaS Company of the Year and Boston Business Journal’s Best Places to Work in Boston.

Having signed a book deal with one of the world’s biggest book publishers, Drift is already on pace for an even bigger 2019. The book, the definitive guide to Conversational Marketing, hits stores on January 30, 2019 and is already a #1 new release on Amazon. And, Drift’s HYPERGROWTH conference, which reached nearly 10,000 people in 2018, will kick off in the fall of 2019.

“We believe the future belongs to customers not companies,” said David Cancel, Drift co-founder and CEO. “The recognition we received in 2018 – coupled with the momentum we’re already seeing in 2019 – continues to validate why we created the Conversational Marketing category in the first place.”

“But this is just the beginning of our journey,” Cancel continued. “Our mission is to continue to build technology that enhances the human connection and helps change the way businesses buy from businesses, and I can’t wait to see what this means for 2019 and beyond.”

About Drift

Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like InVision, Marketo, MongoDB, Okta, Outreach, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV, General Catalyst and Sequoia. Learn more at www.drift.com.