Johnson & Johnson will provide you a reference number acknowledging your complaint

Call AC Lens at 1-888-248-LENS and supply the complaint reference number you were provided by Johnson & Johnson

AC Lens will provide you with a replacement for the defective lenses in your order

If a defective product return is required, Johnson & Johnson will send you a postage paid return label to retrieve the lenses for evaluation

Lenses ARE NOT to be returned to AC Lens.

You may contact us at 1-888-248-LENS, once Johnson & Johnson has provided you a reference number and instructed you to contact AC Lens for a replacement order. Our Customer Care Specialists are available Monday-Friday 9AM-7PM and Saturday 11AM-5PM Eastern time and will be pleased to assist you.

If you have any questions regarding the returning of Johnson & Johnson products, please contact us.

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