ManfredKarrer commented on this pull request.
> -support.initialInfo=Please note the basic rules for the dispute process:\n\
-1. You need to respond to the arbitrator's requests within 2 days.\n\
-2. The maximum period for a dispute is 14 days.\n\
-3. You need to cooperate with the arbitrator and provide the information they request to make your case.\n\
-4. You accepted the rules outlined in the wiki in the user agreement when you first started the application.\n\n\
-Please read more about the dispute process in our wiki:\nhttps://github.com/bisq-network/exchange/wiki/Arbitration-system
+support.initialInfo=Please send a description about your problem in the text field below. \
+ Add as much information as possible to speed up dispute resolution time.\n\n\
+ Here is a check list for information you should provide:\n\
+ \t● If you are the BTC buyer: Did you made the Fiat or Altcoin transfer? If so, did you click the 'payment started' \
+ button in the application?\n\
+ \t● If you are the BTC seller: Did you received the Fiat or Altcoin payment? If so, did you click the 'payment received' \
+ button in the application?\n\
+ \t● Which version of Bisq are you using?\n\
+ \t● Which operating system are you using?\n\
+ \t● If you encountered a software bug with failed transactions please consider to start over with a new data directory.\n\
@m52go Ah I have not seen that. Will use that, but seems there are some important info missing there. Could you compare to the forum link and add those (account age witness -> need to copy sig key).
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