DRAG AND DROP BEDIENUNG

PUSH NOTIFICATION FOR REAL-TIME TECHNICIAN INFORMATION

Use of digital, state of art communication techniques to inform technicians in real time via Smart Device.

ROUTE PLANNING AND OPTIMIZATION

Distance and travel time calculation for planned service interventions.

HOLIDAY AND ABSENCE INFORMATION

Show absences of the technicians in the calendar view incl. approval workflow.

AUTOMATED CUSTOMER INFORMATION BY MAIL

Create individual mails with, which are sent on triggered events, such as appointment assignment or deadline shift. Send to customer and or technician.

SOLUTIONS FOR YOUR DAILY CHALLENGES.

Plan and organize without hassle. All information and digital tools to alllow anyone to organize the team and missions in realtime.

Can you afford the luxury of having your next flight details transmitted by phone? Why share important information, times and appointments with your technicians by phone? Why spend twice as much time on service technicians and in-house service and increase the risk of forgetting important information?

Inform your service digitally via push notification and e-mail about changes in use. Update service report data automatically on the mobile device of the service technician.

Keep a digital overview of the order status. Use the function for the automatic billing of service assignments with times, spare parts and travel cost. You will create the invoices in just a few clicks.

Provide your service and field service in real time with the information they need.

Internal and field service acceptance by processes and less time organization. Simple, clear workflows avoid mistakes and save time.

Back Office Features

CENTRAL DATA MANAGEMENT

Complete web solution for sales and service.

Companies and contact persons with sales information

Master data for use in service reports, quotes, and invoices

Bill of material (BOM) with standard and optional components for the complex preparation of quotations

Serial numbers for use in service reports

Mobile devices and user management

Central settings and authorization management

Smartphone and tablet synchronization

FROM SERVICE REPORT TO INVOICE

Quick and easy processing of service assignments to invoices.

Automatic calculation of service times, tarvel time, distance and spare parts