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Welcome to Rent-A-Home of the Triad! We provide professional Property Management in the Triad market. We manage single family homes, town homes, condos, apartments, duplexes, etc. Contact us today so we can help with your rental needs!

Please see Profiles below to learn more about the complete RAH Team!

Melissa Britt

Position

Real Estate Broker:

I am a licensed Real Estate Broker in North Carolina working as a Property Manager and Buyer's Agent for Rent-A-Home of the Triad's clients. My responsibilities include meeting with Prospective Property Owners interested in our Property Management Services and assisting current Property Owner Clients with Market Rent Evaluations. In addition I assist Investors looking to add to their Property Portfolio or creating a new Portfolio of Rental Properties. I manage the listings in the Multiple Listing Service (MLS) and work closely with local Realtors and Relocation Affiliates to place Tenants in available properties. I also show Available Properties to Prospective Tenants and provide Feedback to Property Owners in regards to status of their Property's Showings.

Favorite Food or Restaurant

My favorite food is anything spicy! I am originally from Louisiana and grew up eating Cajun food.

Dream Vacation or Favorite Get-A-Way Spot

I would love to travel to Hawaii! I love going to the beach with my family and know that Hawaii has some of the most beautiful beaches in the world!!

Fun Fact

I have my Master's Degree in Elementary Education and previously owned a Mathnasium Tutoring Center.

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Sandra L. Busch

Position

Customer Service Team Member and Front Desk Manager:

I am responsible for answering callers Questions, directing callers to the Appropriate Personnel, processing Rental Payments, recording Repair Requests from Tenants, and arranging Dates and Times for a Prospective Tenant to take a Shared Property Tour of Available Properties with an Agent. I also assist Prospective Tenants with the Application Process, handle the After Hours Emergency Calls and update the Rent-A-Home Facebook page.

Favorite Food or Restaurant

Indian food! I love trying different cultures food!

Dream Vacation or Favorite Get-A-Way Spot

An All Inclusive Vacation to India!!

Fun Fact

I love make-up and going to yard sales.

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Karen Fuquay

Position

Property Management Showing Agent:

I am responsible for traveling around the Triad in the Rent-A-Home Mini to meet Prospective Tenants at our Clients' Properties to provide a Tour of the Available Property. I inform Prospective Tenants about the details of the home, answer questions and explain the Property Management Application Process, which is different from applying to rent an apartment from a large apartment complex. This is very important for a Prospective Tenant to understand!

Favorite Food or Restaurant

Dream Vacation or Favorite Get-A-Way Spot

Vacationing in Belize or the Florida Keys!! These have great fishing, beautiful clear water and white sand!

Fun Fact

I love fishing and watching my daughter play softball.

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Fred Holt

Position

Property Management Inspector and Maintenance Director:

I am responsible for overseeing and inspecting Property Owner's Rental Properties that are managed through Rent-A-Home. I inspect and document the condition and appearance of all properties upon a Tenant's "Move Out" or "Move In". Also conduct the Periodic Drive By Inspections of occupied properties and report any items of concern to the Property Owners. I facilitate all repairs and act on behalf of the Property Owners when dealing with Contractors, Vendors and Tenants.

Favorite Food or Restaurant

Any place I can stop in, pick it up and be on my way!

Dream Vacation or Favorite Get-A-Way Spot

Anywhere I can go with my daughters!

Fun Fact

I am and have been a Volunteer Fireman for 35 years!

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Charlynn Jessup

Position

Tenant Relations Manager and Paralegal:

I am responsible for reviewing all of the Rent-A-Home Property Management Tenant accounts. I work with the tenants to keep their accounts paid in full. Communicate current status of Tenant Accounts to the Property Owners. Handle all Court Filings and appear in court on behalf of the Property Owners. Work to resolve all Lease Violation complaints, assist in preparing Leases and Addendums, dispute Resolution Work and research and keep RAH up to date on all current Landlord/Tenants Laws.

Favorite Food or Restaurant

Taco's and steak are my two favorite foods - ever!

Dream Vacation or Favorite Get-A-Way Spot

My favorite get-a-way spot is New Bern,NC!

Fun Fact

I have a dog named "Sweet Baby" and her best friend is a chicken.

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Samantha "Sam" O'Neil

Position

Customer Service Team Member and Front Desk Assistant Manager:

I am responsible for answering callers Questions, directing callers to the Appropriate Personnel, processing Rental Payments, recording Repair Requests from Tenants, and arranging Dates and Times for a Prospective Tenant to take a Shared Property Tour of Available Properties with an Agent. I also assist Prospective Tenants with the Application Process, manage our Internal Documents and update the Property Descriptions.

Favorite Food or Restaurant

I love trying new restaurants but one of my favorites is La Bamba Mexican Restaurant!

Dream Vacation or Favorite Get-A-Way Spot

I love going to the beach with my family but dream of traveling around Europe and visiting my friends!!

Fun Fact

My favorite animal is a Hedgehog! I think they are so cute!!

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Salem Owens

Position

Property Management Accounting Processor:

I am responsible for reconciling all Rental Payments, handling the Trust Account Entries, receiving and following up on the Move Out Notifications. I also handle all Inquires sent to the Rent-A-Home General mailbox, distribute the Mail and create and manage the Outgoing Mailings.

Dream Vacation or Favorite Get-A-Way Spot

Fun Fact

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Griff Person

Position

Senior Property Management Officer:

I am responsible for overseeing the Rent-A-Home Property Management accounts. All Rental Property Payables are processed through my office. Apply all Rental Income Payments to Property Owner's Accounts. Generate the Monthly Property Owners' Statements and answer any questions Property Owners may have in regards to their statements. Additionally, I handle all the IT needs for RAH.

Favorite Food or Restaurant

Mexican food especially from Monterey Restaurant!

Dream Vacation or Favorite Get-A-Way Spot

Time sitting on a beach disconnected from all forms of technology or attending the San Diego Comic Convention! Just depends on the day...

Fun Fact

I have drawn something, be it a comic character or a portrait, every single day since January 1st, 2014. Actually longer but I didn't start keeping track until 2014.

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Griffin Person

Position

Reconciliation Manager:

I am responsible for reconciling all of the Move-Out Security Deposits and coordinating any needed repairs.

I also handle Tenant and Owner Repair/Maintenance Requests which includes taking all calls, contacting vendors for quotes and arranging for the work to be performed when the Office Manager is unavailable.

Favorite Food or Restaurant

I can't think of just one! Austin's, Captain Bills, Dairi-O, Monterey, Positano's and Sarah's Kabob Shop to name a few!

Dream Vacation or Favorite Get-A-Way Spot

A family vacation to anywhere or a golf vacation!

Fun Fact

I am an avid golfer with four hole-in-ones! Two of them were made only three months apart. Love me some golf, golf and more golf!!

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Kerri Craig Person

Position

President and Chief Executive Officer:

I am responsible for meeting with potential new Property Owners to assess if we are a good match for their needs. Work with Investors finding new Properties to add to their Portfolio or to help an Investor sell a Property. Oversee all aspects of the company and continue to grow the company daily!

Favorite Food or Restaurant

Anything Healthy. Love to eat at Mark's Restaurant!

Dream Vacation or Favorite Get-A-Way Spot

Going on a cruise around Alaska - First Class!!

Fun Fact

I was born in Honolulu, Hawaii.

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Jeff Sims

Position

Office Manager:

I am responsible for the staffing needs and facilities management at Rent-A-Home to provide effective and efficient service for our tenants and owners. I also process maintenance work requests that are received from tenants and owners, assign to our approved list of vendors and communicate the status with the tenants and owners at any given time.

Favorite Food or Restaurant

Any great meal at a great price!

Dream Vacation or Favorite Get-A-Way Spot

I have always wanted to go to the Caribbean or go on a cruise!

Fun Fact

I was the Program Director of the "Triad Flight of Honor" that took local WWII veterans to see their memorial in Washington DC. It was a significant and rewarding experience in my life.

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Bobby Sink

Position

Chief Financial Officer:

I am responsible for overseeing the Rent-A-Home Corporate Financials and managing our Internal Audits and Inventory.

Favorite Food or Restaurant

Chipotle!

Dream Vacation or Favorite Get-A-Way Spot

Going to Fiji and staying in a cabin, over the ocean, with a glass floor!

Fun Fact

I am an Amateur Woodworker and 8 Handicap Golfer in my free time.

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Michelle Tilghman

Position

Property Management Showing Agent and Real Estate Broker:

I am a licensed Real Estate Broker in North Carolina and a Full Time Showing Agent for Rent-A-Home. I was hired to expand Rent-A-Home's ability to show prospective tenants properties. Along with zipping around the Triad in the Rent-A-Home Mini Cooper showing properties to prospective tenants during the week, I also show properties by appointment only on Sundays. I am responsible for touring the properties with prospective tenants, answering questions about the properties and helping to facilitate the first steps of the application process. I also assist our Property Owners who are interested in selling or buying properties.

Favorite Food or Restaurant

I am from Texas so I could eat Mexican food everyday!

Dream Vacation or Favorite Get-A-Way Spot

Going to Bora Bora and staying in a bungalow over the water! But my favorite places to visit are New York City and my Home-Sweet-Home, Texas!!

Fun Fact

I have a beagle-lab mix named "George". SHE is named after my favorite Van Morrison song, "Madame George".

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Client Testimonials

I've been managing my 2 properties for the last 6 years by myself. After my wife and I had our second child the stress became too much. We turned our properties over to RAH about 6 months ago and have never looked back. The stress has been lifted and I'm now able to spend more time with my family. Thanks to all the RAH staff!

~ T. James

When my position at work changed, Rent A Home made it easy for my family to move to the area. We were able to find a new home quick and we had confidence that we were in the right area. THanks Rent A Home!

J. Matthews - Greensboro, NC

Rent a Home has taken care of our property in Greensboro for almost 12 years. Rent a Home took care of everything from cleaning, to rental, to repairs if needed. I live in Chicago and I never had to worry about the property. Everything was done for us. As my husband and I now prepare to sell the property, we just wanted to say thank you for a job well done.

Linda P. - Chicago, IL

From an email to Violet:

"I definitely appreciate everything you all do to manage my property. Your expertise in property management has giving me the confidence to rent and gain value from my investment. By using Rent-A-Home services, I know that the tenants will be happy and I will be made consistently happy with timely payments, accurate statements, and quick repairs to maintain my investment for the long term. Thanks."

V. Hawkins - Cary NC

"I would like to thank Glenn for his professionalism, hard work, and quick responses. Of all the people we have dealt with in the various rental companies in Asheville, Glenn was by far and away the most courteous, professional, and helpful."

-S. Lewis

Hi Kerri. Just wanted you to know how pleased we have been with your service during the past year. We just went by to see the unit between tenants, and it is spotless! Fred Holt was informative and responsive in notifying us of things that needed to be done and attending to them. We appreciate your attention to replacing the tenant so quickly and in taking care of the necessary maintenance so well.