Switching from Smart Scan to Conventional Scan

When you switch agents to conventional scan, consider the following:

Number of agents to switch

Switching a relatively small number of agents at a time allows
efficient use of OfficeScan server and
Smart Protection Server resources. These servers can perform other critical tasks while agents change their scan
methods.

Timing

When switching back to conventional scan, agents will likely download
the full version of the Virus Pattern and Spyware-active Monitoring Pattern from the OfficeScan server. These pattern files
are only used by conventional scan agents.

Consider switching during off-peak hours to ensure the
download process finishes within a short amount of time. Also consider switching when no agent is scheduled to
update from the server. Also temporarily disable "Update Now" on agents and re-enable it
after the agents have
switched to smart scan.

Agent tree settings

Scan method is a granular setting that can be set on the
root, domain, or individual agent level. When switching to conventional scan, you can:

Create a new agent tree domain and assign conventional
scan as its scan method. Any agent you move to this domain will use
conventional scan. When you move the agent, enable the setting Apply
settings of new domain to selected agents.

Select a domain and configure it to use conventional scan. Smart scan agents belonging to the domain will switch to
conventional scan.

Select one or several smart scan agents from a domain and then switch them to
conventional scan.

Note:

Any changes to the domain’s scan method overrides the scan method you have
configured for individual agents.