Profile completeness

Acer Care Center Application Security Issue with Update Mechanism

Summary Description:

Certain vulnerabilities were found in both Acer Care Center and Acer Control Center software that could potentially allow unauthorized parties to tamper with the software update files distributed to Acer customers.

The security and safeguarding of Acer customer data are our priorities, therefore, we have deployed an update for Acer Care Center and Acer Control Center, which enhances security measures when verifying the authenticity of software and driver updates. Effective immediately, Acer Care Center and Acer Control Center will automatically download the updated version upon initialization.

Acer Care Center and Acer Control Center software on your device links you to the Acer support infrastructure that provides for all your support needs, including a full range of services, checks and updates to keep your device updated and running smoothly.

What you should do:

To check if the latest version is installed on your device or to manually install the update, click on the information icon to access the “Check for updates” function.

You can also contact your nearest Acer customer service center for more details.

Scope of Impact:

Acer Care Center & Acer Control Center can be installed on any Acer consumer PC that was manufactured after 2014 and runs Windows 8.1 or any more recent Windows OS.

Solution:

We have deployed an update for Acer Care Center and Acer Control Center, which enhances security measures when verifying the authenticity of software and driver updates. Effective immediately, Acer Care Center will automatically download the updated version upon initialization.

We will continue to focus on the security and functionality of our software to deliver an enhanced customer experience.