Which Bonuses can I find in Robin Hood Bingo?
In Robin Hood Bingo we believe that everybody should get richer!
This is why we make sure you get bonuses all the time.

When you join the site, you get a MASSIVE bonus on your first
deposit! So, when you make your first deposit, you will receive FREE
bonus from us, giving you extra cash to play with. Read more about
the Welcome Bonus here.

Beside the Welcome Bonus
you will get a bonus every time you make a deposit. Use our handy
Bonus calculator to check how much you will get with your deposit.
Check in the lobby for more special bonus codes once you have logged
in. Each and every day there's a special bonus surprise.

How can I receive Bingo Bonuses?
Check in the lobby for more special bonus codes once you have logged
in.

When can I withdraw my money? If
you would like to withdraw your prize money, you can request to do
so at any time. Go the banking section on your account page or click
on the "Banking" tab in the games' lobby. When you have clicked on
the 'banking' tab the cashier box will open. Check the
amount you wish to withdraw is correct then press
"withdrawal". Your payment request will be processed after
48 hours. To find out more please Click here
to read our Withdrawal terms and conditions.

See detailed information on how much time it takes to process each payment method:

Payment method

Withdrawal process time

Withdrawal completion time

Total

Payment Source On Statement

Credit/Debit Card

48 hours

5 days

4-7 days

Cassava Enterprises

MasterCard (UK only)

48 hours

2-3 days

3-5 days

Cassava Enterprises

Cheque

48-72 hours

UK Only - up to 6 days, ROW – 10-15 days, Europe 7-10 Days

UK- 5-8 days, ROW - up to 21 days, Europe up to 15 days

Cheque issued by Northern Bank

Neteller

48 hours

2-3 days

4-5 days

Cassava Enterprises

Wire Transfer

48 hours

4-7 days

7-10 days

Cassava Enterprises

Paypal

48 hours

2-3 days

4-5 days

Cassava Enterprises

All timeframes are calculated based on business days (Monday through Friday).

What are Robin's Coins? Robin
Hood is such a lovely chap he wants to shower you with lots of
Robin's Coins! Robin's Coins can be converted and added to
your balance so you can buy more bingo tickets! The Coins can be won
in so many ways it will be raining Robin's Coins! Click here to find out how
you can win Robin's Coins. Which fancy bow and arrow will you
buy with your coins?!

How do I redeem Robin's Coins?
Go to the Account Page Under "My Account" you will see
a tab called "Redeem Robin's Coins" Click on
"Redeem Robin's Coins" A screen will appear for
you to choose how many points you want to convert Click
"Submit" to redeem.

What do I do if I've forgotten my login
details? Hold your horses, don't worry Robin will
help you!
Click on Login and a pop up will appear. There you'll see a link for Forgot your password.
We will email your username and password to you.

What do I do if I have a problem opening Games
and Banking? Check your internet browser is not
blocking pop-up windows Click 'Tools' in your browser
Disable Pop Up Blocker or click on the 'Pop up Blocked'
message on top of your screen and choose 'Always allow pop ups
from this site'.

What happens if I have bought tickets for a
game and then get disconnected? Once your tickets have
been purchased, they will play in the game even if you get
disconnected. To check if your card is the winning ticket, go to
Transactions History in your My Account page.

I can't connect to the chat server
There may be times when our chat servers are down however this is
not often. Check if your computer is behind a firewall. The firewall
will prevent our chat servers to send messages to you. All you need
to do is add us to your White List.

Can I keep the same cards for different games?
Unfortunately you cannot keep the same bingo cards for different
bingo games. All bingo cards are randomly generated at the time you
request them. If you wish to change your cards, click on the GET NEW
CARDS button to get issued with a new set.

Reverse Withdrawals Decided to
keep your cash in the treasure box? During the first 48 hours you
can reverse your withdrawal request. Go to the Cashier (via
the lobby or My Account page) Click on Reverse Withdrawal
The Banking box will appear Click 'Reverse' and select
your uncompleted withdrawal request then press Submit. Once
you have done this your money will be sent back to your bingo
account so you can keep playing!

What do I do if I have a problem?
Please contact us with any questions. We will do our best to answer
all questions within 24 hours, 7 days a week. We suggest that
customers print out all data, including transaction information,
terms and conditions and payment methods.

How can I get help?

There
are two ways:

When you are in the Lobby click on the "?" on the top
right hand corner. A window will open with all frequently asked
questions.

If you are playing a game go to the top of the chat box. On the
right hand side there is a line saying "Chat Room", click
on the drop down tab next to it and press "Help"

What are Promotion Codes?

Promotion Codes are special codes which will give you extra bonus
money to add to your balance. These codes are normally sent via
email, given in the chat rooms or posted on our facebook fan page.

When you deposit at the cashier you can insert the promo
code. Upon completion of deposit the bonus will be given in
accordance with the terms of the promotion.

Please note:

Copy exactly what we've written. Copy and paste if possible.

Check if there is a minimum deposit required to receive the
bonus.

We always state how many times the code can be used. If you use
the code more times than stated we will not credit you with
another bonus.

Check how long the Promotion Code's is valid for.

New players should note we sometimes have Registration
Codes which should be entered in the Registration Form and not via
the cashier.

Add Robin Hood Bingo to your Safe
Senders' list By adding Robin Hood Bingo to your
'safe' list of email addresses you are ensuring that you
will receive to your inbox all emails from us. To turn off your
anti-spam filters, go to your email and change your settings.
This way you will get all information on special offers.

How do I know the bingo games are fair?
To assure the integrity of our games, a Random Number Generator (RNG) is always used to ensure consistently random results.
Whether it's the bingo ball selection, a roll of a dice, a hand of cards, or a spin of the wheel,
in each event a Random Number Generator (RNG) is utilized to ensure that the outcome is truly random.
The system has been rigorously tested by running millions of rounds and examining their results.
The system is also systematically tested by Robin Hood Bingo.

How to make a deposit? If you are
not a member yet, click here to join the site.
If you are a member, log in with your user name and password to RobinHoodBingo.com.

There are 2 ways to make a deposit:

Via your 'My Account'
Page: First you have to log in to the site.
Click on the "Banking" box on the left hand side.
Click on "Deposit Funds" then follow the instructions. You
can also click on the "Deposit" icon in the center of the
page.

Via the 'Game Lobby': If you are already logged in and playing a game you will
see a tab at the top of the page called "Banking". Click
on it in order to deposit. A new screen will open then enter your
details and click "Deposit".

Are all my personal details safe?
Yes, don't worry, Robin Hood takes care of all his outlaws!
Robin Hood Bingo is powered by software belonging to Brigend Limited
which is a wholly owned subsidiary of 888 Holdings Plc. and a sister
company of Cassava Enterprises (Gibraltar) Limited
("Cassava").

Can I set
deposit limits? Yes you can! Robin Hood doesn't
want you to spend all your precious coins all at once! By setting
deposit limits you can control your spending better. To fix your
limit go to "Banking" either through the game lobby or via
your account page. When the cashier window opens you can choose the
"Deposit Limits" option and choose your deposit limit per
day/week/month.

Login to Play Every time you will
visits the site you will need to fill in your username and password
to start playing. You can find the login box in the top right corner
of the home page. To login now CLICK HERE.

I forgot my Login details
At the bottom of the login box in the top right corner of the home
page is a link that says "Forgot login details". Click that
and then enter your email address and we will email your username
and password to you! To retrieve your password CLICK HERE.

Welcome Bonus

Robin Hood Bingo has the most generous welcome offer around! Deposit only £10, and you will get
50 FREE Spins + £40 EXTRA to play bingo! Check our bonus calculator on your my account page for more info.

The min deposit to qualify for the bonus offer for first deposits is £10. The maximum bonus you can receive is £100.

Are my details safe? Robin Hood
Bingo is 100% committed to the security and privacy of
players' personal information on our website. Robin Hood Bingo
uses the following security and encryption devices to ensure player
safety:

Robin Hood Bingo is powered by software
belonging to BRIGEND Limited which is a wholly owned subsidiary of
888 Holdings Plc. and a sister company of Cassava Enterprises
(Gibraltar) Limited ("Cassava"). Cassava is happy to provide you
with online bingo services under its remote gaming license issued by
the Government of Gibraltar Cassava).

All games on our
website are fully audited and thoroughly tested to ensure fair play
and honest payouts. We use the latest technologies to guarantee that
the outcome of every number called in bingo and every outcome in all
instant win games is statistically random.

How can I find out about the latest games and
promotions? Robin Hood Bingo offers extremely generous
bingo jackpots and Instant Games including no deposit bingo games!
To find out more about our promotions and games CLICK HERE.

How do I open an account? If you
want to play bingo with friends and experience great adventures, you
must register before you can play. All you need to do is fill in the
registration form that appears in the Join Us section, no deposit
needed! Registering is easy and will only take a minute. Please be
sure to enter your details accurately so we can inform you of your
winnings, promotions and send you your prizes. You must be at least
the age of 18 to register. We reserve the right to request proof of
age from any potential player and suspend their account until
satisfactory documentation is provided.

Account details
Make sure you know where your money is hidden in the forest! It is
vital your account details are valid so we can inform you of your
winnings, prizes and promotions. Correctly fill out accurately your
full name, email, home address and phone number. You must also
choose your own individual alias to use when you play so other
players and chat hosts can recognise you.

Do I have to deposit to get started?
No deposit is required when you open an account at Robin Hood Bingo!
We may ask you to provide us with your credit card details for our
security policy. You can access the site for free to get a feel for
the games. If in future you would like to fully benefit from our
games and promotions you will need to deposit.

Do I need to download software? You
can dress up in green to play with us, but don't worry no
software is required to download in order to play on our site! Once
you have opened an account click on 'Play Now' at the top of
any page and start enjoying your adventures with Robin Hood Bingo.
Check you have Flash Player 8.0 or above to see the game software
clearly!

Robin and his gang are chatty fellows, and you'll find fun bingo
chat games in all our pay to play rooms. Robin likes to share the
wealth with you, so you'll get between 250 up to a whopping
2,500 coins by playing his fun games whilst you play bingo.

What are bingo chat games? Bingo
chat games give you a chance to win free Robin's coins (bingo
loyalty money which you can convert into funds for more bingo games)
on top of your bingo wins, plus they are a fun way to make friends
and take part in our online bingo community. Ask our friendly chat
hosts which game is playing in the room, and then join in the fun to
start collecting your treasure.

Robin Hood Bingo has over 100 Instant Games for you to choose from!
Access them easily by clicking on your chosen game on the Instant
Games page. We've got Casino Games, Slot Games, instant wins and
Scratch Cards! There are so many ways to earn you instant cash! You
can win up to 5,000 times your bet on the slots and enjoy massive
payouts, bonuses and free spins! You can choose from a list of games
including Sugar Train and Video Poker!

Progressive Slots means that the value of the jackpot increases
every time you play. It's a great way to win more money! All you
need to do is keep on playing and you might hit the jackpot!

At Robin Hood Bingo we have Progressive Slots where you can win more
than £28,000! Try your luck at Sugar Train and Irish Luck. Click
here to play now.

You'll want to get up to speed with our Robin Hood Bingo Lingo
when you're in the chat rooms! Here's a list of everything
you need to know:

Lingo Meaning

1TG

One to go (1 bingo ball to bingo)

2TG

Two to go (2 bingo balls to bingo)

Lingo

Meaning

1TG

One to go (1 bingo ball to bingo)

2TG

Two to go (2 bingo balls to bingo)

3TG

Three to go (3 bingo balls to bingo)

BLNT

Better luck next time

BRB

Be right back

BTW

By the way

GL

Good luck

GM

Good morning

HAGD

Have a good day

HB

Hurry back

LMAO

Laughing my ass off

LOL

Laughing out loud

NP

No Problem

ROFL

Rolling on the floor laughing

SS

So sorry

SYS

See you soon

TC

Take care

TTYL

Talk to you later

TY

Thank you

TYVM

Thank you very much

WB

Welcome back

WD

Well done

WDW

Well done winners

WTG

Way to go

YVW

You're very welcome

Slow to type? No worries, you can find short cut buttons in the
chat rooms so you don't have to write them yourself!

Playing online bingo Don't
know how to play? Robin to the rescue! We'll explain you all the
ins and outs of bingo! Online bingo is divided between two types of
bingo games: 90 ball and 75 ball bingo. Both types are exciting and
easy to play! Choose the type of game you wish to play then purchase
your cards! Prices start as low as low as 1p per card. A message
will pop up to let you know when the game will commence.

If you have purchased more than 6 cards you can view them by
scrolling between the cards during the game. There is no need to
mark your cards as there is an auto-daub feature that will do that
for you.

75-ball bingo
Play American style 75 ball bingo using a five by five square
virtual card containing random numbers from 1 to 75. Players can win
by completing the entire horizontal, vertical or diagonal lines or
special patterns. The special pattern will be displayed above the
bingo cards.

90-ball bingo
UK style 90 ball bingo cards have 3 horizontal rows and 9 columns
for a total of 27 numbers. Players have 3 chances to win 90 ball
bingo. The first winner is the first to complete any 1 line, the
second - any 2 lines, and winner to get a 'Full House'
is the player who completes all 27 numbers.

What is a max buy? Max buy refers to
the maximum amount of cards you can buy for any single bingo game.
The minimum card you can buy at Robin Hood bingo is one card and the
maximum number of cards is 96 in various games. You have the option
in both the 75-ball and 90-ball rooms to click on the Max
button or individually click on the cards to select how many you
want to purchase.

What is an
auto-daub? This very useful feature makes playing
the game very easy! It automatically marks off your numbers on your
bingo ticket as they are called so you don't have to!

This website is operated by Cassava Enterprises (Gibraltar) Limited, which is licensed
to offer online gaming services by the Government of Gibraltar (License Number 022), regulated by the
Gibraltar Gambling Commissioner under the laws of Gibraltar, and makes no representation as to legality of such services in other jurisdictions.

Cassava Enterprises (Gibraltar) Limited is incorporated in Gibraltar, which is part of the European Union.

Our services in European Single Market member states (except for states in which our services are provided under a local license)
are operated by Virtual Digital Services Limited, a company incorporated in Gibraltar which is part of the European Union.
Virtual Digital Services Limited operates under the auspices of a gaming license provided under the laws of Gibraltar.