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This letter is being written to demand immediate removal of the entire body of the “Piano Piano ­No Refund Policy” posting, including any and all threads, responses, archives thereof and references thereto, from the Piano World website.

*** has slandered Piano Piano (the “Company”) through false statements and omissions of fact not only placed on your website but as expressed to others. We now have incontrovertible proof thereof in the form of witnesses, documentation and recorded telephone conversations. These libelous statements and omissions, as well as the reaction of forum members thereto, have caused grievous, quantifiable damage to the Company and to Mr. Gerard F. Binder, personally. The continuation of these afore referenced postings as well as the publication of any future postings will cause additional quantifiable damage.

You and Piano World, as publishers of these libelous statements, are equally responsible as the authors of said statements for the damage such statements are causing the Company and Mr. Binder, as well as for any damage any future postings may cause Mr. Binder and the Company. Accordingly, failure by you to act immediately in removing the “Piano Piano ­No Refund Policy” posting, including any and all threads, responses, archives thereof and references thereto, from the Piano World website, will cause us to take such appropriate action as we deem necessary to protect the Company’s and Mr. Binder’s interests and recover their losses.

Mr. Binder and I welcome your call to ascertain the specifics of the liable and slander perpetrated by *** and our proof thereof. We can be reached at 212-581-8410 or at 917-609-0463.