Paul Gallucci, Director and Collections Offering Manager at CGI, explains how CGI has developed a solution to help banks automate and mine data from social media sites such as Twitter, Facebook and LinkedIn, to get more information on delinquent debtors and manage the collections process for consumer loans.

In an interview with American Banker, Mark Tuggle, executive vice president and director of collection and recovery at BBVA Compass, explains why Compass Banks chose CGI's Web Promises® software to enable 24x7 Self Service Web Based Collections. The service enables delinquent borrowers and cardholders to ask for help, schedule a payment, or make a promise to pay at anytime.

How can financial institutions improve cross-sell performance, which is becoming increasingly important in a consolidating industry? Answer: By building a transformed bank. This article focuses on cross-selling strategies to make bank products and services attractive and compelling, so that customers want to cross-buy.

Originally published in Future Banking, a journal of SPG Media Plc., November 2008

Economic conditions influence the daily choices banks must make, driving significant changes in strategic initiatives. This article outlines the selective moves that provide immediate, steady progress and position banks for success in the months, years and decades ahead.

Originally published in FST's (Financial Services Technology) online magazine, February 2009

To keep pace with the rapidly expanding volume of delinquencies, collections operations have to move from efficiency to effectiveness. This article outlines the techniques banks can adopt to keep up with increased collections volumes and to focus on efforts that generate maximum returns.

Originally published in Credit Collections & Risk Magazine in the UK, February 2010

Jame Cofran, Senior VP of CGI Global Banking and Financial Markets and John Frey, Executive VP of BBVA Compass Bank discuss why lenders must embrace loan modification strategies, how to fit loss mitigation into their processes and how to recover before default.

Originally published in Collections & Credit Risk’s online magazine, April 2010

In response to evolving consumer demands for choice and a growing aversion to traditional collections methods, a large number of collections organizations have begun to explore alternative contact channels to reach consumers. Paul Gallucci, Collections Offering Manager at CGI, discusses some important points organizations must consider when pondering their options.

Originally published in Collections and Credit Risk’s Economic and
Regulatory Report, November 2011

This article, found on pages 2 and 3 of the report, explains how CGI
helps organizations build the business case for modernized debt management
solutions using a proven methodology focused on maximizing return on investment.
The article also contains a real example of how CGI used a proof-of-concept to
help a large financial services client build and validate its business case and
the results they achieved after implementing CGI’s Collections360 solution,
which provides the full spectrum of cloud-based applications and business
process services to improve collections operations with minimal upfront
investment.

Originally published in the digital issue of Bank Systems & Technology (BS&T), September 2010

Jame Cofran, SVP Global Banking and Financial Markets at CGI, met with the Executive Editor of BS&T to discuss the evolution of outsourcing. This article focuses on how banks are demanding more value from their outsourcing relationships by rethinking what’s possible, restructuring deals and enforcing tighter controls.

Banks are beginning to demand a variety of new solutions that will bring them through the lending downturn and position them for the eventual upswing. This article discusses the strategies and technology that lenders need to be prepared for the next upswing in the market.

Originally published in Bank Systems & Technology magazine, October 2008

In these difficult economic times, innovation requires new thinking and approaches. This article challenges banks to rethink activities to determine if an external partner can leverage its skills, scale and even financing to do the activity more efficiently.

Originally published in Future Banking, a journal of SPG Media Plc., November 2008

Banks have always sought efficiency, and the current financial climate has accentuated the need to cut costs. This supplement includes two articles on strategies that help address today's challenges: "Open the Door to Outsourcing" and "Mind the Gap: Meeting the demand for personalized, customized services."

Originally published in a supplement to American Banker, Bank Technology News and U.S. Banker, 2007

The key to innovation is the ability to identify differentiating concepts—those that relate to price, product and customer experience—and execute them flawlessly. CGI has been an innovative partner to many industry leaders and has learned the solutions to the major innovation challenges. Read this article to learn more about our solutions.

Originally published in a supplement to American Banker, Bank Technology News and U.S. Banker, 2007

This article discusses the need for bankers to turn the concept of cross-selling on its end. Bank services must be so attractive and easy to use that customers are interested in cross-buying. To achieve this, banks require a significant makeover in strategies, processes and underlying technologies.

Originally published in Global Trade Review (GTR), September/October 2009

Steve Starace, VP of CGI Banking & Investments, meets with Liz Salecka from GTR to discuss how the financial crisis is pushing many corporates towards supply chain finance (SCF) solutions, in order to protect their physical supply chain and optimize their working capital.

An evolving platform for a changing industry (PDF) Trade Finance Magazine September 2014. Kitt Carswell of CGI joins Peter Grills of BMO Capital Markets and Mark Timoney of Mitsubishi UFJ Financial Group (MUFG) to discuss the only commercially available software as a service (SaaS)-based trade finance platform, CGI Trade360.

Read this cover story to find out how Bank of
Montreal (BMO) will migrate the trade business of M&I Bank onto the CGI
Trade360® platform and how the bank has also signed a third customer
to use the Trade360 platform on an outsourced basis.

E-Invoicing Report – A Price Worth Paying? (PDF) GTR Review September/October 2014. With many banks now taking a back seat in offering e-invoicing services, will they be missing a trick or two when it comes to the provision of supply chain finance? Kitt Carswell of CGI comments.

Originally published in Global Trade Review (GTR),
September/October 2011

While global banks
have become more focused on developing their own trade and supply chain finance
solutions, third party platform providers have found favour among mid-market
banks. Liz Saleckainterviewed
and quoted CGI’s Frank Tezzi, Director of Trade & Supply Chain Solutions,
in this cover feature article.

Kitt and I, along with James Clark, Senior Vice President, Transaction Banking at Union Bank, and Wayne Jobson, Head of Global Transaction Banking Platforms at ANZ, talked to Liz Salecka from GTR about how CGI Trade360 is a step ahead in the ever-growing sphere of receivables and payables processing and financing.

Originally published in Global
Trade Review (GTR), September/October 2010

Forward-thinking financial
institutions recognize the critical need to stay ahead of intensified
competition by enhancing their global offerings beyond traditional trade and
running their trade business on one platform across all locations to serve
their customer’s global footprint. Banks are finding that Software as a Service
(SaaS) can deliver an efficient and flexible platform to serve their bank-wide
needs for trade and cash management.

Originally published in Global Trade Review (GTR), September/October 2009

In this article Steven Starace, Vice President of CGI Banking & Investments, explains how banks can move beyond letters of credit and maintain a foothold in supply chain finance. Bank of Montreal and Australia and New Zealand Banking Group also discuss the benefits of using Proponix360™, CGI’s global trade platform with end-to-end applications addressing traditional trade, supply chain, and cash management functions.

Originally published in GTR Asia Treasury Solutions Supplement, May/June 2012

Asia now represents a lucrative market for third party providers. Many Asian banks looking to make a major investment in new trade finance solutions today are in a strong position to leapfrog existing technologies and move directly to the latest converged cash and trade solutions. CGI’s Kitt Carswell, senior offering manager, trade and supply chain at CGI, briefly explains the importance of deploying a fully-integrated solution, like Trade360, so banks can service their corporate customers in a more unified way.

Originally published in the International Banking Systems Journal of Banking Operations & Systems, October 2008

There is much talk in today's difficult times about collaboration but examples in the back office are few. This case study on the Bank of Montreal (BMO) focuses on the experiences of BMO and shows that collaborative models can be challenging but can also bring rewards.

ANZ has partnered with CGI for a number of years
now. Mark Evans, global head of trade
and supply chain at ANZ, joins CGI’s Kitt Carswell, Senior Offering Manager of
Trade & Supply Solutions, and Frank Tezzi, Director of Trade & Supply
Chain Solutions to describe the working relationship between the two
institutions.

Originally published in Global Trade Review (GTR), November/December 2008

This article features Steve Starace, VP of CGI Banking and Investments and Kitt Carswell, Executive Consultant with CGI. They discuss their vision for the trade bank of the future and the importance of an integrated end-to-end global trade platform achieved by utilizing the Proponix360 solution.

Originally published in Global Trade Review (GTR), September/October 2010

Kitt Carswell, Senior Offering Manager at CGI, shares his thoughts with GTR on the future of standalone solution providers as the industry moves towards trade and treasury convergence. The full article can be found on page 3 of the PDF.

Originally published in Global Trade Review (GTR), November/December 2007

Canadian banks have rarely been seen at the forefront of trade finance developments, but with both domestic and global competition becoming tough, they are now picking up the pace. Read more to find out how CGI is helping Canadian banks move forward.

In this article, CGI’s Frank Tezzi, Director of
Trade & Supply Chain Solutions, and Kitt Carswell, Senior Offering Manager,
Trade & Supply Chain Solution, share their thoughts about the state of the
Canadian market in the context of trends in North America and globally.

This 2 page article was written by Steve Starace, Vice President of CGI Banking and Investments. Mr. Starace discusses why banks must transform their business into one that aligns with, and plugs into, their customers' quickly evolving supply chain strategies.

Register online at World
Trade Magazine to read this article, which explores the 10 things you
need to know in order to navigate the new trade finance environment that has
evolved far beyond providing letters of credit and working capital. Kitt
Carswell, senior offering manager for trade and supply chain at CGI, also
shares his opinion on the changing trade finance landscape.