02.07.01 - Cancellation Reasons

DHS CHILD CARE CANCELLATION REASONS

60. Because we have not received the following information that we requested from you: __________________________, we cannot establish that your child care arrangement meets the IDHS child care requirements. If
you need help finding a provider that meets these requirements, call (insert number) for a parent counselor at our Child Care Resource and Referral agency. If you can supply the needed information, or if you have questions and/or concerns
about your cancellation, please call a CCAP Specialist at (insert number).

62. Parents, stepparents, or legal guardians cannot be paid to care for their own children. If your situation changes, or if you have questions and/or concerns about your cancellation, please call a CCAP Specialist at (insert
number).

63. You and/or another family member no longer meet the eligibility requirements for IDHS child care. Both parents must be working or participating in an IDHS approved education or training program. If your situation changes, or
if you have questions and/or concerns about your cancellation, please call a CCAP Specialist at (insert number).

64. Because we have not received the following information that we requested from you: _________, we cannot redetermine your eligibility. If you can supply the needed information, or if you have questions and/or concerns about
your cancellation, please call a CCAP Specialist at (insert number).

65. You no longer live in Illinois. Families must reside in Illinois in order to be eligible for the child care program. If you have questions and/or concerns about your cancellation, please call a CCAP Specialist at (insert
number).

66. You and/or another family member are no longer working. If you begin working again, or if you have questions and/or concerns about your cancellation, please call a CCAP Specialist at (insert number).

69. Your income is more than the maximum allowed for your family size. If your income decreases or your family size increases, or if you have questions and/or concerns about your cancellation, please call a CCAP Specialist at
(insert number).

73. Use this cancellation reason when there are no longer any children on the case who are under age 13. Send a Notice of Cancellation For Child Age 13 form.

74. Use this cancellation reason when a child care case number has changed. Enter this cancellation reason to close the old case number. Do not send a Cancellation form.

75. Other - If the other reasons listed don't apply to the situation, type in the reason why child care benefits are being canceled.

76. Your child care is being paid by another program. If you have questions and/or concerns about your cancellation, please call a CCAP Specialist at (insert number).

77. You and/or another family member are no longer attending high school or a GED program. If you begin attending school again or start working, or if you have questions and/or concerns about your cancellation, please call a
CCAP Specialist at (insert number).

78. You and/or another family member are no longer attending an IDHS approved training or education activity. If you begin working or attending an IDHS approved training or education activity, or if you have questions and/or
concerns about your cancellation, please call a CCAP Specialist at (insert number).

80. Your approval for child care benefits ends on the date listed above. If you wish to continue to receive child care benefits, you must complete the redetermination form and return it to us before the cancellation date listed
above. If you recently submitted your redetermination form, we ask that you allow 14 days from the date you submitted your completed form for us to process it before you contact our office. If you did not receive a redetermination form, need another
copy, or have questions and/or concerns about your cancellation, please call a CCAP Specialist at (insert number).

81. Your children no longer need care. If you have questions and/or concerns about your cancellation, please call a CCAP Specialist at (insert number).

82. You have requested that we cancel your child care case. If you have questions and/or concerns about your cancellation, please call a CCAP Specialist at (insert number).

89. After reviewing your redetermination form, we have determined that you are not eligible for child care benefits because __________________ If you have questions and/or concerns about your cancellation, please call a CCAP
Specialist at (insert number).

90. Your eligibility for child care benefits has ended or will end on the above date. Your file is still missing some/all of the previously requested documents. All requested documents must be received within 30 days from the
cancellation effective date in order for you to be eligible for continuous child care benefits. If the requested documents are received 30 days after the effective date of cancellation, you will need to reapply. If you have questions and/or concerns
about your cancellation, please call a CCAP Specialist at (insert number).

91. Use this cancellation reason to cancel the second approval period on a Collaboration case when a family with more than one provider leaves the collaboration provider during the first five months of eligibility. This is a
system cancellation. Do not send a cancellation form with this reason code.