It may have a paper sensor switch or light to know paper is at that location. They can be bad, or covered with dust that says paper is at that locatin all the time. You can used conpressed air to blow out and dust. Turn it back on with out paper in it to see if the problem stops. If yes, install paper and make a copy. Also clean feed rollers with alcohol to mover paper faster.

1 Suggested Answer

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Related Questions:

Check all the paper movement from the tray, left or right cover, front cover, if so then remove jammed paper. Otherwise the paper sensor spring guide missing or fell off from its original position. Check carefully where the sensor locate. paper sensors detect all the paper movement in the machine during copying or printing, so locate the place in the machine which the paper usually jammed, see the screen of the machine, it will locate the place where the paper jammed mostly. Sensor not return to it original position that is why ( remove paper jam keeps blinking)

If you pull the paper tray
out you'll notice a black piece of plastic (located at the most
front) with a cork like material in the middle. Try pushing down on this
piece of plastic a few times. If it does not pop up immediately the
grease that Panasonic used has become "sticky". The piece of plastic is
removed by turning the tray upside down and pushing on the small plastic
tabs that hold the black piece of plastic in. Be careful to not loose
the spring that is located under the black piece of plastic or break the
plastic tabs that hold it in place. Once you get the black piece of
plastic out, clean it with que tips and clean the area it slides up and
down in. Make sure to remove all the "sticky" grease. Once you get it
clean, don't forget to stretch the spring to one more inch. the spring quality
is awful at tensile strength. Then place the spring back in its place and push the black piece of
plastic back in its place. You can add some light oil to the black plastic to make it slide better. After it is reassembled try pushing down on
the black piece of plastic a few times. It should spring up almost
immediately. This should take care of the jams that you are
experiencing.

In addition, you may have to stretch the 2 big springs under the metal plate in the
paper tray to one more inch. To access them, you'll have to unscrew the 3
philips screws under the tray (take a picture before :-)), take away
the 2 blue pieces and take out the metal plate.

The symbol with the 2 dots and what looks like a jagged line is the paper jam indicator. Open the paper tray and or front and back access doors to find and remove the paper jam. I the light still does not clear try turning the printer off then on to reset the jam indication.

to remedy the P display error remove the paper tray and take any paper from under the tray and between the rollers, clean the rollers with alcohol or an acetone solution to remove paper dust and paper debris, refit the paper tray with the paper pushed below the tabs on the tray ensuring that the correct paper size is shown, IE: ltr ltr-r etc.
power the unit off and on and you should be back in business.

your getting a 383 paper jam, find paper in two different places.
See if it's a duplex related problem. print single sided documents, if that works, try printing two sided documents (it'll be the duplexer) if it only fails while printing duplex.

Also, check the back door. Make sure the back exit tray is closed all the way.

You can also have a paper jam in the duplex unit (open the front door), the duplex unit slides out the front. You can easily remove the duplex unit and run the printer without it.

Follow these steps to clear paper jamClearing paper jamsPaper jams can be real or false. The unit may report a paper jam even when there is no jammed paper. The solution to a real paper jam or a false paper jam is the same.CAUTION: Jammed paper must be removed using the rear access door with the power cord disconnected to avoid mechanical damage. Do notremove jammed paper from the front of the unit.

Turn off the HP product and turn it around so the back of the unit faces you.

Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.

Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you.

Figure 2: Removing the rear access door

Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.

From the rear access door opening, remove the jammed paper.

Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.

Reinstall the rear access door.

Reconnect the power cord to the unit and turn the unit on.

Preventing paper jamsThe following information will help prevent paper jams from occurring:

Never use paper that is torn or wrinkled.

If you are having problems using paper that has already been printed on once (recycling), replace it with new paper.

Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door is not locked.

Every six months to one year, clean the paper feed rollers with a rag lightly moistened with water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.

When printing envelopes, tuck the flap into the envelope and crease the folds before printing.

Issue
While printing, copying, or receiving a fax, a paper jam occurs. If the jammed paper is removed incorrectly, other problems may occur.
Clearing paper jams
Remove the jammed paper by following the steps below:
WARNING:
Jammed paper must be removed using the rear access door to avoid mechanical damage. Do notremove jammed paper from the front of the all-in-one.

Turn off the HP product and turn it so the back of the all-in-one faces you.

Disconnect the power cord from the back of the all-in-one.
CAUTION:
The power cord must be disconnected to allow the paper feed rollers to turn freely and avoid mechanical damage.

Locate and open the rear access door by pressing in on the left side tab to release the catches and then pulling the door toward you.
Figure 1: Removing the rear access door

Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.

From the rear access door opening, remove the jammed paper.

Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.

Reinstall the rear access door.

Reconnect the power cord and turn on the all-in-one.

Preventing paper jams
The following information will help prevent paper jams from occurring:

Never use paper that is wrinkled or damaged in any way.

If you are having problems using paper that has already been printed on once (recycling), replace it with fresh paper.

Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door isn't locked.

Every six months to one year, clean the paper feed rollers with a rag lightly moistened with clean water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.

When printing envelopes, tuck the flap into the envelope and crease the folds before printing.