Will the information being sent back to the energy supplier be secure?

At npower we take security very seriously. We have spent a lot of time working with our meter manufacturers to make sure that the meter we put on your wall is secure. We use international encryption standards to transmit your meter data safely and securely – and the meters will only accept commands sent by your supplier, and no one else.

In partnership with

We may monitor and/or record calls for security, quality or training purposes. Calling us on a 0800 number should be free from all mobiles and generally free from all landlines. Calling us on a 0330 number will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get ‘inclusive minutes’ with your package, calls to a 0330 number will be part of these.

Business energy just got easier

Use the slider below to find your annual spend and we'll take you to the right part of the site for your business.