HP Pavilion 15t Touch 15.6-inch i5-6200U touch screen goes haywire

‎04-02-201710:28 AM

Product: Pavilian i5-6200U

Operating System: Microsoft Windows 10 (64-bit)

My toouch screen eventully goes haywire, forcing me to shut off my computer and turning it back on again....It does it again after about an hour of use....Haywire meaning things keep opening and closing poppoing up and disappearing....I think it is an issue with the touch screen and I would like to know how to fix it.

HP Pavilion 15t Touch 15.6-inch i5-6200U touch screen goes haywire

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!

If I understand you correctly, you are having issues with the touch screen where it looks like the screen is activated / touched – but not by you. Do not worry, I'm here to help 🙂

I would suggest you first perform a hard reset on the PC. You can find the detailed instructions here: http://hp.care/2byfHyh

Once done, try running a touch screen diagnostic test.

I found a wonderful document which gives you step by step instructions to perform the same. Go to http://hp.care/2chznWE and expand and follow the steps mentioned under “Touch screen responds inaccurately”.

Let me know how that goes. I’ll watch for your reply!

Cheers 🙂

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