Knowledge Base

Issues with Anti-Virus Software.

Last Updated: Apr 14, 2015 02:38PM IST

Some Anti-Virus software can prevent Audio Notetaker from installing.

We do take steps to ensure that Audio Notetaker is free of any malicious software, one of which is to digitally sign the installer so that you can verify it is genuine and has not been modified since we created it. You can right-click on the file and select Properties, then click on the Digital Signatures tab to see the signature information.

If you are having problems installing Audio Notetaker because of Anti-virus software then you may need to manually allow the installation file to run. How you do this will vary depending on the Anti-virus software (and version) that you have installed on your computer.

Please refer to the website and support pages for your particular Anti-Virus software.

If you continue to have difficulties in installing Audio Notetaker then please contact us at support@sonocent.com