Assertive Communication Skills for Women

Do you ever feel as if no one is listening to you? Do you have a hard time communicating in meetings? Do you get talked into doing things that
you don’t want to do? Do you know how to say no? Being assertive means that you express yourself effectively and stand up for your point of
view, while also respecting the rights of others.

Program Objectives

During this program, participants will learn:

the difference between being aggressive, assertive or passive

positive, powerful communication strategies

how to communicate with clarity and confidence

how to handle challenging situations

how to reduce anxiety when meeting new people

Available Formats

1/2 Day

"Her enthusiasm and genuine interest in our business allowed for well-received sessions, which were lively, interactive, and fun."

— Mary McElhiney, Vice President, Business Operations ERS

At Creative Performance Solutions, we believe there are four pieces to creating exceptional experiences for your customers. You must
have exceptional….