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The companies wishing to perform will find it beneficial to outsource and sometimes even less expensive. This statement is valid for payroll outsourcing trend, a growing trend on the national market.

When you take the decision to outsource payroll, there are some critical issues that need to be considered in a provider.

Payroll specialization

Before initiating a business relationship, a minimal documentation is required not only on the company’s reputation, but also on their services. See what’s most important to you and choose a provider whose services are in line with the company’s needs. For example Smartree is not only the leader in Romania in outsourcing payroll and personnel administration, but also offers temporary work, recruitment and legal consulting.

Portfolio of services/products

After you have analyzed your business needs, you may decide to outsource something else besides payroll services. Smartree provides solutions for personnel administration, timesheets, benefits, HR reports and various other services that may be beneficial and less expensive, especially when purchased as a package and not if you only purchase them separately from different companies.

Communication

Optimal communication should be the basis of any business relationship between a provider of payroll and HR outsourcing services and the customer. This is something you can’t easily identify, but you can guide according to the provider portfolio. The Smartree’s list of clients includes McDonald’s Romania, Honeywell Garrett Romania, Astellas Romania, Knauf Romania, Ericsson Romania and many others.

Consulting / Support

Whether you own a business, manage a company or a HR department, chances to meet payroll as an expert are small. We may not know what options are viable or not. The fact that there is a company that offers consulting and makes your payroll, in the best way possible for your business, is a very important benefit.

Reputation

A company’s reputation is on the community around it (eg: a community on professional social networks such as LinkedIn) and on clients portfolio. Smartree has a relation for more than 10 years old with some customers, proof for a good HR software and professionalism of employees.

For what do you pay? Prefer to use the HR software your own or to outsource the payroll? Besides payroll, what other facilities do you want? When addressing Smartree as a provider of HR services, say what you need and you will be surprised by the variety of solutions that are offered to you.

Meeting deadlines

The attitude of the provider payroll company when it comes to deadlines can affect your image and budget. Therefore choose a company that will not surprise you negatively in this matter. Look for aspects as age of the company, portfolio of customers, customers stability.

Account manager or call center?

The way you communicate with the supplier can be impersonal, through a call center, or more directly and quickly solving problems through an account manager. The advantage of the latter is that, being responsible for payroll services for your company, the account manager knows exactly what answers to give you, without having to go through a bureaucratic process. At Smartree you get dedicated account manager and all the support you need.

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