Hotel ZaZa Houston

Hotel Overview

Comfort

Went for the marathon and the room was a great place to come back to and rest. Very comfortable and... See full review

pacekelly

Feb 11, 2015

Great Location!

Hotel Zaza is in the Museum District. Most museums are within walking distance or you can use the... See full review

Math Maven

Aug 6, 2014

This AAA Four Diamond boutique hotel provides comfort and convenience. Situated in the downtown cultural area of Houston, the Hotel ZaZa Houston enables guests to easily mix business with pleasure. The location in the museum district provides a combination of historical and modern attractions. Guests of the Hotel ZaZa Houston have easy access to many of the scenic parks and gardens. Hotel highlights include a luxury spa with tanning, facial and manicure facilities. There are also private dining facilities for business events and special occasions.

Rooms

The 315 units at Hotel ZaZa Houston consist of guest rooms or suites that offer luxury decor and facilities. The hotel provides a combination of large and small rooms to suit guests. All guest rooms and suites are equipped with luxury linen and complimentary wireless Internet. A balcony is available in some rooms. Poolside luxury villa suites and bungalows are available. Luxury villa suites are equipped with an executive desk and plasma televisions, and all offer access to a pantry where guests enjoy complimentary tea, coffee and a selection of pastries. A kitchenette, full living room and an outdoor tub are available in some suites. Rooms at Hotel ZaZa Houston are equipped with disabled facilities. A fine dining menu will be brought to a guest room or suite upon request. Choose extended-stay accommodations for complimentary breakfast, evening refreshments and 24-hour room service.

For those who truly value their time in the sun. One King Bed and located in the heart of the Poolside with either direct access to the pool or balcony pool views. Executive desk with complimentary Wireless Internet access. Flat-Screen Plasma TV. MP3 dock. Granite Bathrooms. One-of-a-kind turn down service. In-room grab & go gourmet refreshment bar and refrigerator.

Pool Bungalow Queen

For those who truly value their time in the sun. One Queen Bed and located in the heart of the Poolside with either direct access to the pool or balcony pool views. Executive desk with complimentary Wireless Internet access. Flat-Screen Plasma TV. MP3 dock. Granite Bathrooms. In-room grab & go gourmet refreshment bar and refrigerator.

Giving a whole new name to junior suites, this lavish 700 square foot escape offers One King Bed with separate living room, a Dining table for guests and a delightfully large bedroom and bathroom.

Concept Suites

Hotel Zaza is famous for our one-of kind Concept Suites. Lavish and fantastically themed accommodations waiting to offer an escape from all things expected. These are worlds apart from simply decorated suites, they are truly individual masterpieces of a theme

Amenities

Pool

General

Pet friendly

Activities

Pool

Fitness Center

Spa

Dining

Restaurant

Room service

Services

Business center

Conference facilities

Accessibility

Accessible Rooms/Facilities

Nearby points of interest

Museum of Fine Arts: 0.1 mi

Lillie and Hugh Roy Cullen Sculpture Garden: 0.1 mi

The Lillie and Hugh Roy Cullen Sculpture Garden: 0.2 mi

Houston Museum of Natural Science: 0.2 mi

Holocaust Museum Houston: 0.3 mi

Children's Museum of Houston: 0.3 mi

Miller Outdoor Theatre: 0.4 mi

Houston Zoo: 0.6 mi

Hermann Park: 0.7 mi

Rice University Trail: 1 mi

The Menil Collection: 1.1 mi

Rice Stadium: 1.3 mi

Robertson Stadium: 2.4 mi

Corbin J. Robertson Stadium: 2.4 mi

Toyota Center: 2.5 mi

Museum of Fine Arts: 0.1 mi

Lillie and Hugh Roy Cullen Sculpture Garden: 0.1 mi

The Lillie and Hugh Roy Cullen Sculpture Garden: 0.2 mi

Houston Museum of Natural Science: 0.2 mi

Holocaust Museum Houston: 0.3 mi

Children's Museum of Houston: 0.3 mi

Miller Outdoor Theatre: 0.4 mi

Houston Zoo: 0.6 mi

Hermann Park: 0.7 mi

Rice University Trail: 1 mi

The Menil Collection: 1.1 mi

Rice Stadium: 1.3 mi

Robertson Stadium: 2.4 mi

Corbin J. Robertson Stadium: 2.4 mi

Toyota Center: 2.5 mi

Hofheinz Pavilion: 2.6 mi

Sam Houston Park: 2.7 mi

Minute Maid Park: 2.7 mi

Hobby Center for the Performing Arts: 2.9 mi

Bayou Bend Collection and Gardens: 2.9 mi

Jones Hall: 2.9 mi

Reliant Stadium: 3 mi

BBVA Compass Stadium: 3 mi

Christ Church Cathedral: 3 mi

Alley Theatre: 3 mi

Houston Grand Opera: 3.1 mi

Market Square Park: 3.1 mi

Beer Can House: 3.2 mi

Water Wall: 4.4 mi

Houston Arboretum and Nature Center: 4.7 mi

Houston Symphony: 5.7 mi

Houston Chinatown: 10.8 mi

Cockrell Butterfly Garden: 11.9 mi

Discovery Garden: 17.5 mi

Wortham Center: 19.1 mi

Dining

The Monarch

The Monarch will incorporate three distinct spaces, including a Baroque-inspired main dining room with soaring ceilings, plush appointments and champagne bar; a stunning, tree-shaded terrace designed for fun before and after dark; and a more casual bar area with full menu service, a rotating schedule of top DJs and a rollicking Saturday brunch.

Hotel Policies

Check-in:

3:00 PM

Check-out:

12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Comfort

Went for the marathon and the room was a great place to come back to and rest. Very comfortable and quiet

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

4

Value:

5

Trip purpose:

Business

Review of Hotel ZaZa Houston

Reviewer score

4

5.01.0

Would recommend

Math Maven

Business

Ridgewood, NJ, USA

Aug 6, 2014

Great Location!

Hotel Zaza is in the Museum District. Most museums are within walking distance or you can use the trolley system. Thursdays are free to most museums!
Our petite queen room was extremely small, but nicely decorated. The pool area was beautiful as was the lobby. We made use of the hotel shuttle to take us to restaurants, the Galleria, and Minute Maid Park.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

4

Hotel staff:

4

Comfort:

4

Location:

5

Value:

4

Trip purpose:

Business

Dining tip:
Long walk from hotel

Rice Village has a lot of great restaurants!

Review of Hotel ZaZa Houston

Reviewer score

4

5.01.0

Would recommend

Previous Houston Resident

Business

South Texas

Jul 28, 2014

good for a one-time experience

Private pool, views, and location can't be beat, but overpriced forced valet parking, no included breakfast, limited evening pool hours but no hot tub, and pillows so flat you get neck pains don't live up to the luxury reputation. Also, the staff charged the room to my credit card rather than through my bank account via PayPal as I'd set it up when I made the reservation. Not a disaster, but not perfect service, either. I'd suggest a free guest shuttle within a certain radius, especially to reach affordable dining, or at least a few bagels laid out with each floor's morning coffee/tea to make guests feel like they're getting a little back for what they pay.

Hotel features (5 = best, 1 = worst):

Amenities:

3

Cleanliness:

5

Hotel staff:

3

Comfort:

3

Location:

5

Value:

3

Trip purpose:

Business

Review of Hotel ZaZa Houston

Reviewer score

4

5.01.0

Would recommend

Likes to travel from home

Business

Gulf Coast

Jul 23, 2014

Nice stay

Excellent location for museums. Enjoyed our stay..

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

4

Hotel staff:

3

Comfort:

4

Location:

5

Value:

3

Trip purpose:

Business

Review of Hotel ZaZa Houston

Reviewer score

5

5.01.0

Would recommend

kadoram

Business

Missouri, USA

Dec 20, 2013

Favorite Hotel in Houston

I cannot recommend the ZaZa highly enough. It is my second time here in five years. There has been no drop in quality, cleanliness, decor or hip-ness of this hotel during that time. Great location next to the Museum of Fine Arts and close to the university. Great food. Great staff.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

4

Trip purpose:

Business

Entertainment tip:
Short walk from hotel

The stunning galleries of the MFA Houston are a must see. The city is fortunate to have such a stunning institution and world class art.

Review of Hotel ZaZa Houston

Reviewer score

5

5.01.0

Would recommend

Craig a Big Sox Fan

Business

Boston, MA

Nov 28, 2012

Very Solid Stay

Great for business at Rice. Convenient to best museums if you have time! Free Internet!!!! Ver clean and cool! Free breakfast would have been nice but you can't have it all!

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

4

Trip purpose:

Business

Review of Hotel ZaZa Houston

Reviewer score

2

5.01.0

Would not recommend

TravelerPete

Business

Lafayette LA

Aug 29, 2012

Don't expect to feel like a customer

My stay here started very badly and ended badly. It was very hard see its good points after being bookended with such poor treatment of a customer.
Our stay here was one night of a multi-day road trip, thus we had an ice chest with water, soft-drinks, and yes, beer and wine. After arriving in our room and having recieved our bags from the bellhop, we realized that our ice chest and another bag were not delivered. We went down to the lobby to retrieve them. However, the hotel had confiscated the ice chest. No amount of persuasion toward any staff would lead to the release of the ice chest. We had to retrieve it from the manager's office upon our departure.
This is an obvious ploy to encourage guest to partake of the over-priced in-room food and beverage. It had the opposite influence on me, as I would have certainly ordered one or two drinks with my lunch, but instead ordered water because I was so ticked. I had earlier ordered a glass of wine for my wife -- $15 for a mediocre house wine. I did not indulge by the poolside either, but certainly would have if I were not so angry.
Incidently, thoughout the stay, other guests paraded their ice chests through the lobby and loaded chests into their car at depature.
Yes the hotel is trendy and would have otherwise been enjoyable, but it is not living up to the standards of customer services that other luxury hotels offer. By that comparison, I recommend staying at another hotel, luxury or not, that can offer more modern facilites with bigger rooms, bigger and faster elevators, more worldy staff, and less crowed conditions.
My departure experience was less that satisfactory also. My vehcle was delivered with a substance on the rear bumper. It appeared to be oil or antifreeze, but whatever it was, an unremovable stain was left when the valet manager tried to clean it. She completed a claim report and said someone will contact me within the week. Now three weeks later, I have heard from no one. Presumably it is up to me to now contact them.
This place has potential to be worth a stay, but based on my experience, there is risk that the visit will be spoiled from the start.

Hotel features (5 = best, 1 = worst):

Amenities:

3

Cleanliness:

3

Hotel staff:

1

Comfort:

3

Location:

3

Value:

2

Trip purpose:

Business

Review of Hotel ZaZa Houston

Reviewer score

4

5.01.0

Would recommend

Stallings

Business

Ludlow, KY, USA

Jan 10, 2012

Bring the Money!!!

This hotel is very unique. Very neat decorating.. This is a great place to go if your planning on having a good dinner and spending time at the hotel, not minding to spend a good amount of money doing so. To me the prices for everything were VERY inflated just because you were at a Well known nice facility, Where other facilities offer the same thing at lower cost. The extras you pay to have, like your inroom bar, snacks in your room. Everything just seemed over priced. $45.00 for a half bottle of wine, which a bottle at the store is $24.00 at another fine dining restaurants is $45.00 for a full bottle. The small liquor single pours are $10.00. $5.00 for a box of candy. It is VERY targeted for the upscale cleints. The Valet is unorganized.. took 15-20 mins to get your vehicle if you didn't call ahead with your valet card number, So if you were eating dinner at one of the restaurants then desided to leave it will be a min. It does cost 24.00 per day to valet. There are no other areas near the hotel to park. Great very upscale hotel transportation which were very professional and helpful. The hotel transportation is an outside company not employeed from ZAZA. A lot of locals and other travelers come to visit and eat at ZAZA while not staying. During Friday/Saturday Nights the hotel is packed. The pool area is very clean. Great small cabana's with flat screens and wet bars are around the pools. Which are great if you want to relax and have drinks or if you have company with you.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

4

Comfort:

5

Location:

5

Value:

2

Trip purpose:

Business

Nightlife tip:
Short drive from hotel

Due to the pricing at ZAZA, We went out a lot. MidTown, Rice Village are 2 great places with bars and food for night entertainment or just good food. Both of these places are within 5 mins of ZaZa and the hotel transportation will take you.

Review of Hotel ZaZa Houston

Reviewer score

1

5.01.0

Would not recommend

Pete2011NY

Business

New York, NY, USA

Dec 11, 2011

Awful

don't stay there. Awful staff. Awful room. As loud as in a train station, as it was above the kitchen with the exhaust on all night. Did not sleep at all. They kept lying that they will fix it, but in the end admitted to lying.