Three ‘dignity champions’ at the practice, Dr Kaysia Heafield, Practice Manager Marion Leister and Care Co-ordinator Hilary Dunlavey make sure all staff are respectful and courteous at all times with patients.

The practice’s Patient Participation Group (PPG) has also supported staff in their good work. Together they have developed a gallery of community art work by patients and for patients to make sure the surgery is a warm and welcoming place.

Dignity award inspectors checked patient comments and feedback and the PPG noticeboard as part of their assessment.

Dr. Kaysia Heafield, from Somercotes Medical Centre, said: “We're very proud of these awards and think we’re the first GP practice to win two.

“We do everything possible every day to support patients and give the best care so we hope when patients see the certificates it reminds them how much we care and that they’re in good hands.”

The Care Quality Commission (CQC) - which assesses how well GP practices look after patients and run their surgery – checks if people are treated with dignity as part of their inspections.