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About Our Hotel

Committed to our Community

From small towns to major urban centres, Holiday Inn® has established itself as a name synonymous with excellence, quality and value. Our modern facilities and superior amenities are matched only by our friendly service and professionalism built on years of tried and tested experience. We are dedicated to providing first-class hospitality in locations where you need them most. It is this and more that make our brand the first choice for both guests and hotel owners alike.

As we work on building our corporate culture, we strive to fulfill our business goals and objectives alongside creating social benefits for every community we find ourselves in. From ecological responsibility to participating with charities, we are committed to being a true member of the community. All of us here at Holiday Inn & Suites Kanata look to the future with excitement and anticipation as we work towards serving you better, in keeping with our mission statement:

“To consistently deliver superlative and innovative service with passion, care, and commitment to our guests, to each other, and to our community”

Below is a listing of some of the community events and charities we are proud to be a part of.

IHG Green Engage

You've probably noticed that green is everywhere these days--in the news, politics, fashion, and even technology. While it's easy to get overwhelmed, it's also simple to begin making a positive impact. At Holiday Inn & Suites Ottawa Kanata we have a dedicated team of employees and managers looking for efficient and effective ways for our own hotel to “Go Green”. IHG Green Engage is our comprehensive online sustainability system. It tells our hotel what we can do to be a 'green' hotel and gives us the means to conserve resources – by measuring, managing and reporting on our hotel’s energy, water and waste consumption, as well as benchmarking and the ability to create action plans to track progress.

Kanata Food Cupboard

Our hotel is a proud supporter of the Kanata Chamber of Commerce annual “Food for Thought” event bringing the
area’s top purveyors of food and beverage together to raise money for the Kanata Food Cupboard, providing families
in our local community with non perishable food services throughout the year. Our donation of volunteer time, facility
use, and product contribute greatly to this invaluable cause.

This year our staff has gone above and beyond to volunteer their own time working during our onsite Holiday Parties for their coat check requirements. Donations will be collected for these services and passed along as a cash donation to the Kanata Food Cupboard to assist with their holiday time requirements.

We will also be providing gift to children in need through our Angel Tree program. Organized by the Kanata Food Cupboard to service our local community our staff will be providing gifts for 50 children who otherwise would have a much less joyful Christmas morning.

As a condition of attending our own staff holiday party we have always asked for a non-perishable food donation. In the past our staff has been so generous that we decided to collect these food donation all year round and are now able to contribute monthly to the Kanata Food Cupboard with donations received from the staff in our cafeteria.

National Denim Day

Each May our hotel staff generously donates towards Breast Cancer Research by participating in the National Denim Day. Additionally we prepare a bake sale for our hotel lobby to assist with the fundraising for this important cause.

Terry Fox Run

Each September our hotel staff walks, bike and runs for a cure anywhere from 5km to 10km while raising money to support Cancer Research.

Miscellaneous Events & Charities

Throughout the year we are pleased to support a multitude of charity events and local requests for prizing by donating hotel services and product.

Accessibility

Accessibility for Ontarians with Disabilities Act Customer Service

Holiday Inn & Suites Ottawa Kanata in compliance with the Accessibility for Ontarians with Disabilities Act 2005, has an established policies and procedures to ensure that all Goods and Services provided by our hotel shall follow the principles of: Dignity, Independence, Integration and Equal Opportunity.

We will ensure that all our guests receive the same value and quality;

Allow guests with disabilities to do things in their own way, at their own pace when accessing goods and services as long as this does not present a safety risk;

Use alternative methods when possible to ensure that guests with disabilities have access to the same services, in the same place and in a similar manner;

Take into account individual needs when providing goods and services;

Provide communication in a manner that takes into account the guest’s disability.

All of our employees have been given training to make your experience at our hotel as pleasurable and barrier free as possible. Should you require any assistance during your stay with us, any of our employees will gladly assist you.

If you have any questions or would like to provide us with your feedback on our attentiveness and understanding of your needs, please feel free to do so. All comments will be duly noted and responded to in a timely manner via regular mail or email.