Comfortable and cosy place to stay

Only one internet connection is allowed. This should be improved to allow more than one connection

3 out of 5

by A verified traveler

weekend with family

Posted Aug 15, 2016 on Hotels

Very Basic apartment

4 out of 5

Recommended
for Everyone

by A verified traveler

Large family apartments

Posted Apr 28, 2016 on Wotif

These apartments are large and very well equipped.
Great location.
The only thing that that could have been improved was that there was no servicing on Sunday's and public holidays and that meant we went for 3 days with no cleaning AND no free wifi otherwise it was really great

4 out of 5

Recommended
for Everyone

by A verified traveler from sydney

Location!

Posted Feb 26, 2016

Pros: Large rooms, fans, airconditioning, security and pool.

Cons: Doors rattled when windows were open which was annoying. Had to wedge paper inbetween to keep silent

Location: Great location

Really convenient location and a great place for the family.

Comment from Hotel Management

Mar 8, 2016 by Sunny, Hotel Management

Thanks Helen, for your positive comments. We continue to provide great service to all our guests, to accompany the great location and facilities.
I have noted your comment about the rattling door and apologize for the inconvenience. Some times the wind in Perth is quite strong so this could occur.
Thanks again for your feedback. We look forward to welcoming you back soon!
Regards
Sunny Sardana
Manager

4 out of 5

Recommended
for Everyone

by A verified traveler from Margaret River

Clean and handy to Crown Perth

Posted Jan 31, 2016 on Wotif

Pros: Cleanliness, quiet, great location.

Cons: airconditioning was only in the lounge/dining kitchen area and didn't reach the bedrooms. One single bed in second bedroom - very uncomfortable

Location: Very handy to Crown Perth (had tickets to see the Lion King) and to domestic terminal for hubby's early flight to work. Plenty of good food options.

Stayed with hubby and 2 kids. Kids loved the pool - had it to themselves. Room was clean and fresh, pleasant decor. Didn't sleep well as it was a hot night and the fans provided didn't manage to keep the bedrooms cool enough.

Comment from Hotel Management

Feb 17, 2016 by Sunny Sardana, Hotel Management

Thank you for your comments. We don't normally have any complaints about the air conditioning but I will keep your comments in mind.
I am confused as to your comment about "one single bed in second bedroom", as all our secondary bedrooms have 2 single beds!!
We sincerely appreciate your positive feedback regarding the clean and pleasant apartment and do hope to see you again.
Kind regards,
Sunny

4 out of 5

by A verified traveler

Posted Nov 5, 2015 on Hotels

Comment from Hotel Management

Mar 8, 2016

Thank you for staying with us.
We look forward to welcoming you again.
Kind regards,

5 out of 5

Recommended
for Everyone

by A verified traveler

Posted Feb 20, 2015

Comfortable beds and great pillows wished we had them at home.

Comment from Hotel Management

Feb 17, 2016 by Sunny Sardana, Hotel Management

Thank you for your positive comments. If you are interested I can either send you the name of our pillow supplier or purchase some on your behalf!
We look forward to welcoming you again.

Hi Mr Franks. Thank you for your comments. Your feedback will ensure we continue to improve. I have also passed on your comments about the cleanliness of the apartments to our Housekeeping staff and I am sure they will be pleased to know that their efforts are recognized. Please enquire about our frequent guest discount on your next visit.
Thanks again for your comments.
Regards,
Sunny Sardana
Manager

Hi Lisa. Thanks for your feedback, and kind comments. We are thrilled that you enjoyed your stay and would return. Please feel free to contact us in future for our loyalty discount. Our team strives to provide the best service we can, and comments such as yours are always welcome!
Thanks again for staying with us. We look forward to welcoming you in the future.
Kind regards,
Sunny Sardana
Manager

4 out of 5

by A verified traveler

Convenient

Posted Feb 4, 2015 on Hotels

Room was clean and tidy, but the tiles in the bathroom could do with a scrub. The bed was very firm, almost too hard for me, and I like a firm bed.

Comment from Hotel Management

Mar 8, 2016

Thank you for your feedback.
Whilst we continue to strive for excellent facilities at all times, it appears that we let you down somewhat.
Had we been aware of which particular apartment you stayed in, we could take steps immediately.
In any case, we have increased our standards to ensure such a comment does not reoccur.
Thanks again for staying with us. We look forward to welcoming you in the future.
Kind regards,