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PRODUCTION TIME (3 to 5 DAYS) All jewelry is made to order in my small studio. Please allow 3 to 5 business days for items to be made prior to shipment. Shipping estimates do not include production time, so order early if you have a deadline! Rushed production time is available for an extra fee.

SHIPPINGEstimated delivery standards do not include production time of 3 to 5 business days. Delivery standards are estimates only and not guaranteed, as packages may occasionally experience delays due to Customs processing, post office backlog, or weather conditions. Shipping to Canada and USA includes tracking and insurance. Standard international shipping does not include tracking.

► Canada: 2 to 8 business days► USA: 4 to 10 business days► International: 6 to 14 business days

VAT: Prices do not include VAT, which is the responsibility of the customer upon delivery. Rates will vary by country. Contact your local Customs Office for more information.

SHIPPING UPGRADES: Xpresspost shipping upgrades are available to Canadian and US buyers upon checkout for an extra fee. Please note that shipping upgrades do not include production time of 3 to 5 business days.

International Tracked Packet service is available to international buyers upon checkout for an extra fee. Check that your country’s postal system offers tracking. Some countries do not offer this service, so tracking updates will stop as soon as the package leaves Canada.

RETURNS & REFUNDSReturns are accepted within 7 days of delivery. The buyer is responsible for the cost of return shipping. Items must be undamaged, unworn, and in the original packaging to be eligible for refund. A refund (less the original cost of shipping) will be issued upon receipt of the returned item.

JEWELRY CARESterling silver is known for its gorgeous shine, but it will tarnish with time and exposure to oxygen, sunlight, and chemicals. Fortunately, it’s super easy to clean and restore its lustre! Follow these tips to delay tarnish and keep silver jewelry looking its finest:

► Do not shower or exercise in your jewelry ► Put jewelry on after applying lotions and perfumes► Store jewelry in a sealed baggie with an anti-tarnish tab to extend its life

Use a polishing cloth to remove light tarnish (I recommend Sunshine polishing cloths). For a more thorough cleaning, opt for mild soapy water (use a dish soap free from detergent, ammonia, and phosphates). Rinse with clean water and then pat dry with a soft clean cloth. Heavily tarnished pieces can be soaked in a mixture of ½ cup white vinegar and 2 tbsp baking soda for 2 to 3 hours (rinse with clean water and pat dry with a soft clean cloth after soaking).

PACKAGINGAbbey Park jewelry comes packaged in a simple gift box tied up with string. Items are mailed in bubble envelopes for extra safety. Large orders are carefully packed and shipped in sturdy corrugated boxes.

PRODUCTION TIME (3 to 5 DAYS) All jewelry is made to order in my small studio. Please allow 3 to 5 business days for items to be made prior to shipment. Shipping estimates do not include production time, so order early if you have a deadline! Rushed production time is available for an extra fee.

SHIPPINGEstimated delivery standards do not include production time of 3 to 5 business days. Delivery standards are estimates only and not guaranteed, as packages may occasionally experience delays due to Customs processing, post office backlog, or weather conditions. Shipping to Canada and USA includes tracking and insurance. Standard international shipping does not include tracking.

► Canada: 2 to 8 business days► USA: 4 to 10 business days► International: 6 to 14 business days

VAT: Prices do not include VAT, which is the responsibility of the customer upon delivery. Rates will vary by country. Contact your local Customs Office for more information.

SHIPPING UPGRADES: Xpresspost shipping upgrades are available to Canadian and US buyers upon checkout for an extra fee. Please note that shipping upgrades do not include production time of 3 to 5 business days.

International Tracked Packet service is available to international buyers upon checkout for an extra fee. Check that your country’s postal system offers tracking. Some countries do not offer this service, so tracking updates will stop as soon as the package leaves Canada.

RETURNS & REFUNDSReturns are accepted within 7 days of delivery. The buyer is responsible for the cost of return shipping. Items must be undamaged, unworn, and in the original packaging to be eligible for refund. A refund (less the original cost of shipping) will be issued upon receipt of the returned item.

JEWELRY CARESterling silver is known for its gorgeous shine, but it will tarnish with time and exposure to oxygen, sunlight, and chemicals. Fortunately, it’s super easy to clean and restore its lustre! Follow these tips to delay tarnish and keep silver jewelry looking its finest:

► Do not shower or exercise in your jewelry ► Put jewelry on after applying lotions and perfumes► Store jewelry in a sealed baggie with an anti-tarnish tab to extend its life

Use a polishing cloth to remove light tarnish (I recommend Sunshine polishing cloths). For a more thorough cleaning, opt for mild soapy water (use a dish soap free from detergent, ammonia, and phosphates). Rinse with clean water and then pat dry with a soft clean cloth. Heavily tarnished pieces can be soaked in a mixture of ½ cup white vinegar and 2 tbsp baking soda for 2 to 3 hours (rinse with clean water and pat dry with a soft clean cloth after soaking).

PACKAGINGAbbey Park jewelry comes packaged in a simple gift box tied up with string. Items are mailed in bubble envelopes for extra safety. Large orders are carefully packed and shipped in sturdy corrugated boxes.

Bought the item for my girlfriend she loved it! As well we had an issue with getting charged import tax at the border and she responded within 15 minutes stating what she would do about it. Fanstaic customer service!

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.