topic Re: TT Hub queries - DNS Binding Protection + connection speed in Fibre Broadbandhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2448811#M247816
<P>OK thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P>
<P><BR />
Chris</P>Thu, 30 Jan 2020 07:08:36 GMTOCE_Chris2020-01-30T07:08:36ZTT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2445015#M246605
<P>Hi</P><P>&nbsp;</P><P>I have recently upgraded to a TalkTalk Wi-Fi Hub (version SG4K10002808t), previously on a TT Super Router.&nbsp; I run a media server in the home and following the upgrade have found there are some LAN connection issues to the server (Plex). Advice on the support forums for Plex indicates that this is usually attributed to router-based DNS Binding Protection - and that disabling or creating an exception for direct access to the server will resolve the matter.</P><P>&nbsp;</P><P>So, here goes, does the Hub have&nbsp;DNS Binding Protection and can I add an exception to the router settings? Didn't have this issue with the Super Router, but don't really want to downgrade to older tech to resolve this?</P><P>&nbsp;</P><P>For example, on<SPAN>&nbsp;DD-WRT based routers we would add&nbsp;</SPAN></P><PRE>rebind-domain-ok=/plex.direct/</PRE><P>&nbsp;</P><P>whereas if we are using&nbsp;<SPAN>pfSense’s internal DNS resolver service, we would add</SPAN></P><PRE>server:
private-domain: "plex.direct"</PRE><P>&nbsp;</P><P>With respect to the connection speed, I have noticed that the Hub Device Info is telling me that my Maximum downstream rate is just shy of 65K, but that my actual rate is 56K. Wired speed tests at the router tell me I am only getting on average 45K from there.&nbsp;&nbsp;</P><P>&nbsp;</P><P>The line quality info on my old Super Router told me I had a downstream line rate of 65K (was this actual or not?). However, I'm sure we were getting better than 45K on speed tests - as I was getting over 50K on the network?</P><P>&nbsp;</P><P>Many thanks</P><P>&nbsp;</P>Fri, 17 Jan 2020 21:43:06 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2445015#M246605tman19732020-01-17T21:43:06ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2445125#M246622
<P>I don't know if the hub has rebinding protection but if we assume for the moment that it does then you'll need root access to run commands. The only way I know of to gain root access will not work on 2808t firmware.&nbsp;</P><P>&nbsp;</P><P>It's possible that it is a DNS feature for TT so not router related (also possible its not though) so it may be worth manualy setting the DNS to another DNS server but you'll need to Google to find one that doesn;t have rebind protection.</P><P>&nbsp;</P><P>Fritz</P><P>&nbsp;</P><P>&nbsp;</P>Sat, 18 Jan 2020 14:44:32 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2445125#M246622FritzCT2020-01-18T14:44:32ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2445155#M246627
<P>Cheers Fritz</P><P>&nbsp;</P><P>I have already changed my DNS servers to Google (8.8.8.8 &amp; 8.8.4.4), but that hasn't helped completely.&nbsp; I'm still getting an indirect connection to my media server via wifi (which is an indication that the local secure connection could not be established).</P><P>&nbsp;</P><P>Scratching head time I think?</P><P>&nbsp;</P><P>BW</P>Sat, 18 Jan 2020 15:27:33 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2445155#M246627tman19732020-01-18T15:27:33ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2445180#M246632
<P>So here's interesting, just swapped back in my old Super Router.&nbsp; Secure connection to media server established and much better speed test results. The top three are today with the old Super Router, the others are with the Hub.&nbsp; Why was I losing the best part of 10mbps with the newer router?&nbsp; I'll leave this now for an OCE to pick up (I know replying bumps it down the list&nbsp;<span class="lia-unicode-emoji" title=":beaming_face_with_smiling_eyes:">😁</span>)</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2020-01-18 at 16.28.47.png" style="width: 999px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/43455i97C6851D6B41C919/image-size/large?v=1.0&amp;px=999" title="Screenshot 2020-01-18 at 16.28.47.png" alt="Speedtest" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Speedtest</span></span></P>Sat, 18 Jan 2020 16:42:04 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2445180#M246632tman19732020-01-18T16:42:04ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2445493#M246743
<P>Hi&nbsp;tman1973,</P>
<P>&nbsp;</P>
<P>The latest speed tests are high for your current sync speed (57.9Mbps), I don't know why the speed test via the wifi hub were so much lower, were all the speed tests carried out on the same device, connected to the router by Ethernet cable?<BR />
<BR />
Chris</P>Mon, 20 Jan 2020 09:39:40 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2445493#M246743OCE_Chris2020-01-20T09:39:40ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2445507#M246750
<P>Hi Chris</P><P>&nbsp;</P><P>Thanks for picking this up.</P><P>&nbsp;</P><P>Yes, all tests were conducted on the same PC connected directly to each router via ethernet cable. Just swapped the routers over and re-ran the tests. The latest (Super Router) speeds are I believe what we were getting before on the SR. The Hub seems to have been consistently slow by comparison?</P><P>&nbsp;</P><P>Best wishes</P>Mon, 20 Jan 2020 10:09:08 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2445507#M246750tman19732020-01-20T10:09:08ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2445752#M246820
<P>Hi&nbsp;tman1973,</P>
<P>&nbsp;</P>
<P>Could I just confirm, is the sync speed also lower on the wifi hub or just the throughput speed?</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>Tue, 21 Jan 2020 06:38:35 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2445752#M246820OCE_Michelle2020-01-21T06:38:35ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2446018#M246886
<P>Hi Michelle</P><P>&nbsp;</P><P>Thanks for your question - hopefully, some of this will help you.</P><P>&nbsp;</P><P>On the Hub it stated a Maximum downstream rate just shy of 65mbps. On that model, it also stated an Actual downstream rate which was around 56mbps.</P><P>&nbsp;</P><P>When then running a Speed Test on a PC attached directly to the Hub, I was getting around 45mbps.</P><P>&nbsp;</P><P>How do these three data points relate to each other 1) Maximum downstream rate, 2) Actual downstream rate, 3) Speed test at PC attached to router via Ethernet cable?</P><P>&nbsp;</P><P>Which one of these is the Sync speed you have asked about?</P><P>&nbsp;</P><P>On the Super Router I only have a Downstream line rate figure (is that the Sync speed?) - which is currently showing just shy of 58mbps.&nbsp;</P><P>&nbsp;</P><P>When running a Speed Test on a PC attached directly to the Hub, I am getting around 54mbps.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2020-01-21 at 16.19.30.png" style="width: 999px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/43489i29A0EA1B796C8FAC/image-size/large?v=1.0&amp;px=999" title="Screenshot 2020-01-21 at 16.19.30.png" alt="Screenshot 2020-01-21 at 16.19.30.png" /></span></P><P>However, I have evidence here from 2018 supporting my memory that we have been getting over 65mbps Downstream line rate through the Super Router? I would obviously prefer to get back to that and hopefully achieve associated improved throughput rates.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2020-01-21 at 16.45.02.png" style="width: 999px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/43490iEEA766FCEC74C6AE/image-size/large?v=1.0&amp;px=999" title="Screenshot 2020-01-21 at 16.45.02.png" alt="Screenshot 2020-01-21 at 16.45.02.png" /></span></P><P>kind regards</P>Tue, 21 Jan 2020 16:49:44 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2446018#M246886tman19732020-01-21T16:49:44ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2446136#M246929
<P>Hi&nbsp;tman1973,</P>
<P>&nbsp;</P>
<P>Ok thanks for confirming. I've re-run the line tests again and it has detected a potential voice fault. Are you experiencing any issues with the voice service such as no dial tone or noise on the line?</P>
<P>&nbsp;</P>
<P>If the voice is clear then would it be possible to re-connect the HG633 router at the test socket for at least 48hrs so we can see if DLM increases the sync speed back up again?</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>Wed, 22 Jan 2020 07:58:38 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2446136#M246929OCE_Michelle2020-01-22T07:58:38ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2446365#M247010
<DIV>Hi Michelle</DIV><DIV>&nbsp;</DIV><DIV>(Replied by email but don't see that here - apologies if this is a duplicate).</DIV><DIV>&nbsp;</DIV><DIV>I'm not aware of any line issues. Calls have sounded the same as they always have? But I can check that when I get home.</DIV><DIV>&nbsp;</DIV><DIV>The router has always been plugged into the main / master socket, which has had a filtered faceplate on it for sometime. The router is not plugged into the test socket.</DIV><DIV>&nbsp;</DIV><DIV>Please advise.</DIV><DIV>&nbsp;</DIV><DIV>Kind regards</DIV>Wed, 22 Jan 2020 13:02:17 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2446365#M247010tman19732020-01-22T13:02:17ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2446373#M247014
<P>Hi&nbsp;tman1973,</P>
<P>&nbsp;</P>
<P>Ok thanks for confirming this and please let us know how the voice service is. Would it be possible to re-connect the HG633 router back at the test socket?</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>Wed, 22 Jan 2020 13:13:14 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2446373#M247014OCE_Michelle2020-01-22T13:13:14ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2448686#M247786
<P>Hi Michelle</P><P>&nbsp;</P><P>Apologies for the delay - rather hectic at work.&nbsp; Yes, I can swap the connection to the test socket - most likely won't be until this weekend, but will do so.</P><P>&nbsp;</P><P>Kind regards</P>Wed, 29 Jan 2020 14:42:05 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2448686#M247786tman19732020-01-29T14:42:05ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2448811#M247816
<P>OK thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P>
<P><BR />
Chris</P>Thu, 30 Jan 2020 07:08:36 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2448811#M247816OCE_Chris2020-01-30T07:08:36ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2451744#M248651
<P>Hi&nbsp;</P><P>&nbsp;</P><P>Finally managed to connect up directly to the Test socket.&nbsp; Downstream line rate up by about 2mbps. We've no phone while this is in here but will leave for the weekend to see if the DLM goes back up.&nbsp; Question is, if it does, what then? Previous 65mbps was with everything connected up (i.e. phones).</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2020-02-07 at 15.22.58.png" style="width: 840px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/43758iEC9E5D4BBC1AB61B/image-size/large?v=1.0&amp;px=999" title="Screenshot 2020-02-07 at 15.22.58.png" alt="Screenshot 2020-02-07 at 15.22.58.png" /></span></P><P>&nbsp;</P><P>cheers</P>Fri, 07 Feb 2020 15:30:13 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2451744#M248651tman19732020-02-07T15:30:13ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2452179#M248746
<P>Hi&nbsp;</P><P>&nbsp;</P><P>Left it for the weekend - although connection briefly interrupted by a power cut connected to the storm on Sunday.</P><P>&nbsp;</P><P>Stats at the router remained the same - i.e. DLR circa 59 Mbps. Speed test consistent at circa 55 / 56 Mbps</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2020-02-09 at 22.20.44.png" style="width: 808px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/43812i7083E7867361D672/image-size/large?v=1.0&amp;px=999" title="Screenshot 2020-02-09 at 22.20.44.png" alt="Screenshot 2020-02-09 at 22.20.44.png" /></span></P><P>&nbsp;</P><P>I then noticed that after the power cut on Sunday morning, the DLR had risen to a much higher value</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2020-02-09 at 22.17.16.png" style="width: 999px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/43813i1C863DABDDE186B5/image-size/large?v=1.0&amp;px=999" title="Screenshot 2020-02-09 at 22.17.16.png" alt="Screenshot 2020-02-09 at 22.17.16.png" /></span></P><P>&nbsp;</P><P>However, the actual speed recorded at the ethernet connected pc is less than when the DLR was lower?</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2020-02-09 at 22.21.44.png" style="width: 764px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/43814i386EEF444BBE545D/image-size/large?v=1.0&amp;px=999" title="Screenshot 2020-02-09 at 22.21.44.png" alt="Screenshot 2020-02-09 at 22.21.44.png" /></span></P><P>&nbsp;</P><P>Why is this material increase in DLR not translating to an actual increase in downstream speed, indeed, why has that reduced?</P><P>&nbsp;</P><P>I can't keep the house phone disconnected for much longer - what is the next thing I need to do?</P><P>&nbsp;</P><P>Thanks for your help and attention</P><P>&nbsp;</P><P>BW</P><P>&nbsp;</P><P>&nbsp;</P>Sun, 09 Feb 2020 22:34:09 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2452179#M248746tman19732020-02-09T22:34:09ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2452561#M248858
<P>Hi&nbsp;tman1973,</P>
<P>&nbsp;</P>
<P>Thanks for the update. Is your router still connected to the test socket at the moment?<BR />
<BR />
Can you switch your router off for 30 minutes then switch back on and check if speed has increased&nbsp;</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>Chris</P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<P>&nbsp;</P>Tue, 11 Feb 2020 08:58:37 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2452561#M248858OCE_Chris2020-02-11T08:58:37ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2452577#M248862
<P>Hi Chris</P><P>&nbsp;</P><P>Router still currently in Test.</P><P>&nbsp;</P><P>I can power down for 30 mins now.</P><P>&nbsp;</P><P>BW</P>Tue, 11 Feb 2020 09:23:35 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2452577#M248862tman19732020-02-11T09:23:35ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2452618#M248872
<P>Hi Chris</P><P>&nbsp;</P><P>Power down and now back up.</P><P>&nbsp;</P><P>Last night and now DLR 60mbps (dropped from 80mbps), speedtest 56 mbps.</P><P>&nbsp;</P><P>Do I need to wait to see if sync speed increases?</P><P>&nbsp;</P><P>BW</P>Tue, 11 Feb 2020 10:48:29 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2452618#M248872tman19732020-02-11T10:48:29ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2452742#M248917
<P>Thanks for trying that. Could you bump the thread tomorrow and we'll check to see if DLM makes any changes in the early hours of the morning</P>
<P><BR />
Chris</P>Tue, 11 Feb 2020 15:35:15 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2452742#M248917OCE_Chris2020-02-11T15:35:15ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2453166#M249039
<P>sorry - late bump - been a bit of a day</P><P>&nbsp;</P><P>cheers</P>Wed, 12 Feb 2020 21:12:37 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2453166#M249039tman19732020-02-12T21:12:37ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2453291#M249074
<P>Hi&nbsp;tman1973,</P>
<P>&nbsp;</P>
<P>Thanks for the bump</P>
<P>&nbsp;</P>
<P>Sync speed is 60.1Mbps, DLM hasn't changed your profile since the 10th, could you run a few wired speed tests at least 10 minutes apart on the My Account speed checker&nbsp;</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>Chris</P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<P>&nbsp;</P>Thu, 13 Feb 2020 11:37:02 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2453291#M249074OCE_Chris2020-02-13T11:37:02ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2453479#M249121
<P>Hi Chris</P><P>&nbsp;</P><P>I'm doing the speed tests tonight as requested - seem to be getting the same via My Account as I have direct through Ookla's SpeedTest. Assume you'll have direct access to these?</P><P>&nbsp;</P><P>I also noticed that the system is telling me / confirming that we are below estimated / guaranteed (interesting have both of these words in the same sentence?) line speed - although it seems to be reporting slightly higher 'actual' recent speed than we have.&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2020-02-13 at 18.36.03.png" style="width: 999px;"><img src="https://community.talktalk.co.uk/t5/image/serverpage/image-id/43897iC5E3F6B5BD3CD7BC/image-size/large?v=1.0&amp;px=999" title="Screenshot 2020-02-13 at 18.36.03.png" alt="Screenshot 2020-02-13 at 18.36.03.png" /></span></P><P>&nbsp;</P><P>cheers for your help</P><P>&nbsp;</P><P>Best wishes</P>Thu, 13 Feb 2020 22:58:11 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2453479#M249121tman19732020-02-13T22:58:11ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2453632#M249167
<P>Hi tman1973, I've raised a fault ticket for you. If you don't hear back in 3 working days please post back and we can chase it for you.</P>
<P>&nbsp;</P>
<P>Ady</P>Fri, 14 Feb 2020 12:51:28 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2453632#M249167OCE_Ady2020-02-14T12:51:28ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2453866#M249224
<P>Hi Andy</P><P>&nbsp;</P><P>Thanks for that. Can I get the router out of the test socket yet, or does it need to stay for the fault ticket? Phones are out in the house while that is the setup.</P><P>&nbsp;</P><P>cheers</P>Sat, 15 Feb 2020 15:21:48 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2453866#M249224tman19732020-02-15T15:21:48ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2454406#M249345
<P>Hi&nbsp;tman1973,</P>
<P>&nbsp;</P>
<P>Sorry for the delay. Has their been any improvement since your last post?</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>Tue, 18 Feb 2020 08:37:33 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2454406#M249345OCE_Michelle2020-02-18T08:37:33ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2454661#M249431
<P>Hi Michelle</P><P>&nbsp;</P><P>No, no improvement since my post on Saturday. DLR still 60mbps.&nbsp; Speed tests fluctuating between 50-56mbps.</P><P>&nbsp;</P><P>Kind regards</P>Tue, 18 Feb 2020 18:46:50 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2454661#M249431tman19732020-02-18T18:46:50ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2454930#M249520
<P>Hi&nbsp;tman1973,</P>
<P>&nbsp;</P>
<P>Sorry for the delay. I've requested an update on this and will let you know as soon as I receive an update back.</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>Wed, 19 Feb 2020 12:35:16 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2454930#M249520OCE_Michelle2020-02-19T12:35:16ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2455273#M249616
<P>Hi Michelle</P><P>&nbsp;</P><P>Thanks for that. When you post the update can you also advise if we need to keep the router plugged into the test socket? We are missing calls from people who only have our landline because all phones are out at the moment due to the test socket setup.</P><P>&nbsp;</P><P>thanks</P>Thu, 20 Feb 2020 12:09:42 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2455273#M249616tman19732020-02-20T12:09:42ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2455617#M249712
<P>Hi&nbsp;tman1973,</P>
<P>&nbsp;</P>
<P>I'm sorry for the delay. The next step would be to arrange an engineer visit to the property, would you like us to arrange this for you? Yes, please re-connect the phone back at the socket.</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>Fri, 21 Feb 2020 11:50:49 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2455617#M249712OCE_Michelle2020-02-21T11:50:49ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2456095#M249833
<P>Hi Michelle</P><P>&nbsp;</P><P>Thanks very much for that. Phones back in.</P><P>&nbsp;</P><P>Out of interest, would you mind clarifying what the engineer is looking for in the property (or does that also include anywhere from the exchange to the house)?&nbsp;</P><P>&nbsp;</P><P>Many thanks</P>Sun, 23 Feb 2020 18:00:06 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2456095#M249833tman19732020-02-23T18:00:06ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2456444#M249980
<P>Hi&nbsp;tman1973,</P>
<P>&nbsp;</P>
<P>Yes, it will include anywhere from the exchange to the house, would you like us to go ahead with the engineer visit?</P>
<P><BR />
Chris</P>Mon, 24 Feb 2020 15:36:11 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2456444#M249980OCE_Chris2020-02-24T15:36:11ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2456839#M250147
<P>Hi Chris,&nbsp;</P><P>&nbsp;</P><P>Thank you, yes please.</P><P>&nbsp;</P><P>BW</P>Tue, 25 Feb 2020 15:20:59 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2456839#M250147tman19732020-02-25T15:20:59ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2456970#M250193
<P>Hi&nbsp;tman1973</P>
<P>&nbsp;</P>
<P>I'm just sending you a Private Message to confirm some details so we can arrange this visit.</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>
<P>Debbie</P>Wed, 26 Feb 2020 07:41:11 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2456970#M250193OCE_Debbie2020-02-26T07:41:11ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2457293#M250286
<P>Hi&nbsp;tman1973,</P>
<P>&nbsp;</P>
<P>Thanks for the PM, I've replied requesting a bit more information&nbsp;</P>
<P><BR />
Chris</P>Thu, 27 Feb 2020 08:12:59 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2457293#M250286OCE_Chris2020-02-27T08:12:59ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2457623#M250372
<P>Hi&nbsp;tman1973,</P>
<P>&nbsp;</P>
<P>I've replied again to your latest PM<BR />
<BR />
Chris</P>Fri, 28 Feb 2020 07:41:25 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2457623#M250372OCE_Chris2020-02-28T07:41:25ZRe: TT Hub queries - DNS Binding Protection + connection speedhttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2458393#M250566
<P>Hi tman1973,</P>
<P>&nbsp;</P>
<P>Thanks for the PM, I've booked the engineer visit for&nbsp;March 06 2020, AM (08:00-13:00) as requested, please let us know how you get on&nbsp;</P>
<P>&nbsp;</P>
<P>Chris</P>Mon, 02 Mar 2020 12:58:19 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/TT-Hub-queries-DNS-Binding-Protection-connection-speed/m-p/2458393#M250566OCE_Chris2020-03-02T12:58:19Z