Animal Emergency and Urgent Care

4300 Easton Drive, Suite 1Bakersfield, CA 93309

(661)322-6019

www.ervets.net

What We Are

The Animal Emergency & Urgent Care (AEUC) is a 24-hour auxiliary veterinary facility. We are here for emergency and urgent care needs when your regular veterinary hospital is not open. We are also available anytime day or night for emergencies or urgent care when your regular veterinarian is not able to see you right away. Transporting a pet to AEUC may involve a longer drive than to your neighborhood veterinary hospital, but we will strive to minimize the stress of going to an unfamiliar facility as much as possible.

Please call us at (661) 322-6019 before bringing your pet in so that we may be better prepared to help you and your pet when you arrive. If indicated, we will suggest immediate first aid measures, and then give you specific directions to our facility.

We do not offer non-emergency services such as vaccinations, spaying, neutering, or fracture repair. In most cases you will be referred to us by your regular veterinary hospital.

Immediate medical and surgical care is provided to save life, however we do not engage in complete bone and fracture repair; this service will be provided by your regular veterinarian. Our services also provide prompt relief from other mishaps or ailments that may not be life threatening, but are painful or a cause for concern on the part of the pet owner.

Referral Policy

Most veterinary hospitals refer emergency calls to us in the evenings, and on weekends & holidays. They may also send you to us for further treatment and observation overnight when they are closed.

Emergency Priorities

On many occasions, the AEUC experiences a rash of emergencies. Our admitting staff triages all incoming patients and identifies those that have a life threatening condition. Those patients are immediately taken in and lifesaving measures are promptly initiated. In these situations, less critical cases may be asked to wait. We will examine all pets presented to us in as short a time as possible. Your patience and understanding are appreciated.

Aftercare of Your Pet

You will receive specific aftercare instructions when you check out with your pet. Please follow them carefully. If you have questions concerning your pets aftercare or medication instructions, please call us at: (661) 322-6019.

We stress that proper follow-up care is of great importance to the successful outcome of all cases. Even when an office visit to your veterinarian is not immediately called for, we suggest you call their office the morning following your visit to the AEUC. If you do not have a veterinarian, please consult the Bakersfield Area Veterinary Hospitals map available in our reception area.

Extended Care for Your Pet

Although some pets may be released to go home within a few hours of admission, many will be referred back to your regular veterinary hospital the next day for continued hospitalization, treatment, and tests. Your pets medical records will be faxed to your regular veterinary hospital, or to the hospital of your choice.

Transferring Your Pet

Please don't worry about the trip to your veterinarian with your pet. Our nursing staff will help you to your car with your pet and your regular veterinarians staff will assist you when you arrive at their facility. We will also contact your veterinarian prior to your arrival there, either by fax or phone call, so they can be expecting you and your pet.