Post your techical queries on any product in our range of AntiVirus, AntiSpam, Content Security and Firewall Solutions sold under the brand names of eScan, MailScan, eConceal and X-Spam here. Your queries will be responded to by our expert technical team directly.

With reference to your query, requesting you to kindly provide details about the version name and number of eScan installed on your system.Right click on the eScan red icon on the taskbar and click on "About eScan"The full product name and version number will be mentioned on the first line.In case you want to Schedule a scan , the same can be found under "Scan" settings which can be accessed from the eScan Protection Center.If you have only installed the (MWAV) eScan tookit on a standalone system without the eScan Anti-virus installed, it does not have a schedule option.

Requesting you to kindly join us on our 24/7 LIVE online chat from our website so that a Technical Support representative can resolve your queries.