Online Processing

How do I disqualify a client who is a fleeing felon?

To disqualify a client who is a fleeing felon, take the following steps:

Select the Yes radio button in the Questions section, on the Client Details page, for the question Is this client fleeing from the law to avoid going to court or jail for a crime considered a felony, or breaking a condition of parole or probation?

Verify the following information displays on the Eligibility Details page for Basic Food:

Financial Responsibility field - IPV/Drug Felon Disqual - FS (ID).

Status field - Active (A) or Closed (C) if no other eligible household members.

Reason field - Fleeing Felon & Parole Violation - CA/FA (256).

Verify the following information displays on the Eligibility Details page for Cash:

Financial Responsibility field - Ineligible Person (IP).

Status field - Active (A) or Closed (C) if no other eligible household members.

How do I remove the disqualification when a client is no longer a fleeing felon?

On the disqualified client’s Client Details page update the following:

Eligibility Established Date field - Enter [the date the client is eligible to begin receiving assistance].

Select the No radio button, in the Questions section, for the question Is this client fleeing from the law to avoid going to court or jail for a crime considered a felony, or breaking a condition of parole or probation?