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However, your current retailer may have locked you into a contract with Early Termination Fees so be sure to ask our Customer Care Team when you call how to deal with this issue. Remember with Grey Power Electricity we offer no long term contracts, so if you wish to leave for any reason we simply need 30 days’ notice. If 30 days’ notice is not provided, then an Early Termination Fee of $150 +GST will apply.

A credit check is not required to join Grey Power Electricity if you have a valid Grey Power membership number. If you don’t have a Grey Power membership yet, a credit check will apply, and you will need to become a Grey Power member.

We offer a low price upfront. We don’t have a prompt payment discount as we have already built this into our prices. On the Grey Power Plan, we simply offer you a great price upfront. This is an exclusive offer available to Grey Power members.

We don’t have a prompt payment discount as we have already built this into our prices. On the Grey Power Plan, we simply offer you a great price upfront, without any fear of losing the discount if you miss a payment. We simply charge $1.15 per day for each day you are late.

Our Customer Care Team can help you if you miss a payment. Choosing to pay by Direct Debit is the best way to avoid this situation — and you will receive a lower price if you do! You can set up a Direct Debit online here.

Electricity prices can go up or down depending on market conditions. Your Grey Power Plan has Price Protection which means we will protect your Energy Rate from increases beyond the Price Protection Rate until 31 March 2020.

Grey Power Electricity customers have most often made their choice for price reasons. However, many customers have switched for additional benefits other than price. Grey Power Electricity offers a low price upfront, no long term contracts* and Price Protection on your Energy Rate which means your Energy Rate will stay the same until 31 March 2020.*