"This Best Selling Contigo SnapSeal Vacuum-Insulated Stainless Steel Travel Mug, 20-Ounce, Gunmetal Tends to SELL OUT VERY FAST! If this is a MUST HAVE product, be sure to Order Now at Amazon.com to avoid disappointment!"

The Snapseal travel mug has a one-piece leak-proof lid that allows for quick and easy cleaning while preventing leaks. The SNAPSEAL lid easily snaps up for drinking and snaps closed to seal once you’ve finished. This travel mug has a comfortable grip that provides convenient one-handed drinking for both left- and right-handed users. The mug also fits most car cup-holders as well as most single-serve brewers. It also features a dishwasher-safe lid for easy cleaning.

Vacuum-insulation for maximum temperature retention

Made from durable stainless steel, the mug’s vacuum-insulated double-wall body ensures that hot beverages stay hot and cold beverages stay cold. The 16-ounce size keeps beverages hot for up to 6 hours and cold for up to 12 hours, while the 20-ounce size keeps beverages hot for up to 7 hours and cold for up to 18 hours. This double-wall construction not only retains temperature, but also prevents external condensation from forming so table tops remain free from moisture.

About Contigo

Knowing that on-the-go beverages can be messy and complicated to use, Contigo developed a line of simple yet functionally innovative drinkware to help people face life’s daily challenges. The products are stylish yet resilient, and sleek yet strong – the perfect combination of performance and grace. Contigo products give you the confidence you need to face the day, and pride in knowing that you bought the best of the best. Contigo is passionate about the products they create and believes you will be pleasantly surprised by the array of helpful innovations it offers.

Environmentally sensitive

By using this Contigo product, you will both help the environment and also save money by taking your coffee, tea, water or juice with you in a reusable container instead of buying disposable cups or water bottles as you go. Research shows that coffee drinkers can save nearly 23 pounds of paper cup waste by toting around a reusable mug.

SNAPSEAL Technology

New SnapSeal lid snaps shut to seal liquid into the mug, making it 100% leak proof and impossible to spill when in the closed position. The Snapseal tab snaps up easily allowing easy, on-the-go drinking whether commuting, hiking, or just dealing with a busy day. To use, consumers simply push up the “SnapSeal” tab, opening a reservoir to access the mug’s contents. After drinking is complete, snap the “SnapSeal” tab down to seal the lid again. An audible “click” – thoughtfully integrated by the design team – assures users that the lid is sealed again, 100% leak-proof and ready for whatever the day has in store.

Dishwasher-safe lid

This Contigo travel mug also features an easy-to-clean lid. Simply snap open the SnapSeal tab to allow for easy access to the lid parts. The lid is top-rack dishwasher safe, and has no loose parts making it easy to clean.

Caring for Your Contigo

For easy care, the Contigo lid is top-rack dishwasher safe. It is recommended to hand wash the mug body to protect the finish. Always rinse the mug immediately after each use, and always store the mug with its lid removed to prevent moisture from becoming trapped in the body or lid after washing. Do not keep liquids that spoil easily, such as dairy, in the mug for prolonged periods.

Visually, this mug is stunning- very stylish, very modern. It holds two big mugs worth of coffee and definitely keeps it hot. But the lid leaves a lot to be desired. From reading other reviews, I can tell this has been an ongoing problem with the product and I was hoping I’d been sent the new version of the lid to review. Well, if that’s what I got, they still have some work to do. For starters, for whatever reason the threads where the lid screws on to the mug are uncooperative every single time. They just don’t line up well and if you don’t get it started just right, it will go on crooked or not at all- neither of which is acceptable for steaming hot liquid. Granted, it you do get it on right, it has a tight seal which will not only prevent spills but keeps the beverage nice and hot but frankly it requires more concentration than I have before my morning coffee.

Second problem, it is awkward to drink out of. The depression where the spout unplugs is too shallow and the rim of it is too wide. You can’t get enough of your lips around it to make a good connection and your nose will hit the back half of the lid before you tip it far enough to get a drink. You have to tip your whole head back instead of just tipping the mug which is not safe for a travel mug. I’ll post a picture of an old cup I have that has a much more drinkable lid design so you can see what I’m talking about.

These two problems would be an easy fix by a simple redesign of the lid, but as is I’d have to call this a near miss rather than a hit.

As others have stated, the lid pours the hot coffee directly on to your upper lip. You can’t drink from it without holding your mouth wide open and pouring it in. This feels terribly unnatural. It is an absolute shame. The build quality is good and the excellent aesthetics will make you think it will work well. By the first sip, you will hate it. Avoid this poor design that values a quirky idea over functionality. Shame on you for putting this on the market Contigo. This was my worst birthday gift I have ever received.

Edit (13-Jun-2014): I’ve added two stars as the result of the good customer service on the part of Contigo. A representative, named Nathan, from Contigo contacted me. While Contigo is still delusional that the original lid is satisfactory for most people, they did acknowledge that the lid was problematic for many of their customers. They offered a replacement lid shipped for free. The new lid does work much better. The problem with the original lid was that it functioned like a needle valve, but did not allow the sealing plunger to move far enough out of the drinking hole. This caused half of the coffee to go down around the plunger and pour down the spout, while the other half went up around the plunger to burn the lip of the unfortunate customer. The way Contigo resolved this was to make a lid that allowed far greater clearance of the plunger, which then allows coffee to pour straight down the spout. I now love this mug, so why not full stars? Well Contigo doesn’t believe that they are fully responsible for their poor design. They will therefore not replace your lid with a color-matching lid. They will merely send a generic lid to attempt to pacify you. Somehow Contigo fails to understand the physiognomy of the human body, and has the misconceived notion that only a small amount of people are affected. The truth is that people either start drinking differently to accommodate their poor design or put their product on the shelf to collect dust. This lack of responsibility will cost Contigo customers and reputation. I would buy three more Contigo Snapseals today if I knew I could get them with a color-matched, working lid. As it stands, I don’t know if I will own another Contigo mug.

Decent travel mug, but the cap can be tricky. If you don’t push down on the cap while twisting, it will leak. Also, it IS possible to open the snap seal while holding with one hand (use your thumb or index finger). Keeps drinks hot/warm for several hours.

UPDATE: NEW LID! (See Pic: Old Lid (left) vs. New Lid (right)).I was contacted by Contigo regarding my concerns about the lid. Fortunately, they offered to replace my mug free of charge with a NEW lid (hooray lifetime warranty!). The newer lid has a different design on the interior and is EASIER to screw on than the old lid. Also, the spout opens wider so that more liquid pours out whereas the old spout only opened a little bit.