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Startel and Professional Teledata successfully completed their Healthcare Insurance Portability and Accountability Act (HIPAA) assessment. This marks Startel’s fourth and Professional Teledata’s first assessment for HIPAA compliance and reinforces the companies’ commitment to protecting consumer data and privacy. SecurityMetrics performed the third-party compliance assessment.

Following an evaluation of Startel and Professional Teledata’s offices, data centers, and software solutions, SecurityMetrics determined that the companies implemented policies and procedures to fulfill its obligations under HIPAA and Health Information Technology for Economic and Clinical Health Act (HITECH). Both companies received scores of 100 percent for compliance posture of administrative, physical, and technical safeguards as well as organizational requirements.

“We are thrilled with this year’s compliance achievements,” said Startel, Professional Teledata, and Alston Tascom president and CEO, Brian Stewart. “HIPAA security and compliance are top priorities for us. We look forward to continuing to deliver contact center solutions and services that help our customers grow their business and safeguard electronic protected health information.”

“Startel and Professional Teledata successfully implemented policies, procedures, and safeguards designed to comply with HIPAA,” said Brand Barney, senior HIPAA security analyst at SecurityMetrics. “Throughout the audit, we took into account the size, capabilities, cost, and probability of risk when evaluating the security measures implemented by Startel and Professional Teledata.”

The full HIPAA report is available to customers upon request. The companies will also sign Business Associate (BA) agreements with clients who require HIPAA compliance. Next year’s audit will include an assessment of Alston Tascom’s operating environment, data center, and solutions.