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Summary

Emphasizes the different techniques needed for successful social work practice. This title is also available as a more affordable e-book with embedded media to illustrate key concepts.

Techniques and Guidelines for Social Work Practice, 10/e demonstrates the unique place of social work among the helping professions. Readers will gain insight into the social worker’s professional roles, guiding principles, and the importance of evidence-based practice. This title provides students with easy access to the most current information on fundamental techniques and useful guidelines for social work practice from the generalist perspective. The 10th edition introduces 12 new techniques or guidelines corresponding to the national social work licensing examinations and the Council on Social Work Education’s list of essential practice behaviors.

Techniques and Guidelines for Social Work Practice is broken into five parts. Parts I and II provide knowledge, values, and competencies for effective social work practice, while Parts III through V contain 154 clear and readable descriptions of practice techniques, presented in a handbook format for convenient accessibility of information.

0205965105 / 9780205965106 Techniques and Guidelines for Social Work Practice

Author Biography

Brad Sheafor is Professor Emeritus of Social Work at Colorado State University where he taught a wide variety of courses in both the BSW and MSW programs. He also served in administrative positions including Director of the social work program, Associate Dean for Research and Interim Dean of the umbrella college that includes social work, Associate Director of the Human Factors Research Laboratory, and Co-Director of the Family and Youth Institute. Dr. Sheafor received Colorado State University’s Distinguished Service Award and the University Alumni Association’s Distinguished Faculty Award.

Charles Horejsi is currently Professor Emeritus at the University of Montana having served that university for a number of years as a faculty member teaching primarily child welfare and social work practice courses, as well as being involved with the Department of Social Work’s field instruction program. licensed clinical social worker, Dr. Horejsi had practice experience in marriage and family counseling, child welfare, and juvenile probation. He conducted agency staff training in more than a dozen states and received the Montana NASW’s “Social Worker of the Year” award recognizing his many contributions to strengthening the quality of social work in that state.

Table of Contents

In this Section:

I) Brief Table of Contents

II) Detailed Table of Contents

I) Brief Table of Contents

PART I - SOCIAL WORK AND THE SOCIAL WORKER

Chapter 1. The Domain of the Social Work Profession

Chapter 2. Merging Person with Profession

Chapter 3. Merging The Person’s Art With The Profession’s Science

PART II - THE BUILDING BLOCKS OF SOCIAL WORK PRACTICE

Chapter 4. The Roles And Functions Of Social Workers

Chapter 5. Guiding Principles For Social Workers

Chapter 6. Practice Frameworks For Social Work

Chapter 7. Using Evidence In The Change Process

PART III Techniques Common to All Social Work Practice

Chapter 8. Basic Communication And Helping Skills

Chapter 9. Basic Skills For Agency Practice

PART IV - TECHNIQUES AND GUIDELINES FOR PHASES OF THE PLANNED CHANGE PROCESS

Chapter 10. Intake And Engagement

Chapter 11. Data Collection And Assessment

Chapter 12. Planning And Contracting

Chapter 13. Intervention And Monitoring

Chapter 14. Evaluation And Termination

PART V - Specialized Techniques and Guidelines for Social Work Practice

Chapter 15. Guidelines For Working With Vulnerable Client Groups

Chapter 16. Techniques For Sustaining Social Work Practice

II) Detailed Table of Contents

PART I - SOCIAL WORK AND THE SOCIAL WORKER

Chapter 1. The Domain of the Social Work Profession

The Social Work Domain

An Overview of Social Work Practice

Chapter 2. Merging Person with Profession

Selecting Social Work as a Career

Establishing Oneself as a Social Worker

The Interplay of One’s Personal and Professional Lives

A Self-Care Program for the Social Worker

Having Fun in Social Work

Chapter 3. Merging The Person’s Art With The Profession’s Science

The Social Worker as Artist

The Social Worker as Scientist

PART II - THE BUILDING BLOCKS OF SOCIAL WORK PRACTICE

Chapter 4. The Roles And Functions Of Social Workers

Identifying Professional Roles

Chapter 5. Guiding Principles For Social Workers

Principles That Focus on the Social Worker

Principles That Guide Practice Activities

Chapter 6. Practice Frameworks For Social Work

Requirements of a Practice Framework

Guidelines for Selecting a Practice Framework

Selected Practice Frameworks

Chapter 7. Using Evidence In The Change Process

Conducting Evidence-Based Practice

Critical Thinking When Making Practice Decisions

Guiding the Planned Change Process

The Context of Planned Change

Identifying the Actors in Planned Change

Phases of the Planned Change Process

Conclusion

Selected Bibliography

PART III Techniques Common to All Social Work Practice

Chapter 8. Basic Communication And Helping Skills

8.1 Creating an Effective Helping Relationship

8.2 Verbal Communication Skills

8.3 Nonverbal Communication Skills

8.4 Helping Skills

8.5 Enhancing Client Motivation

8.6 Understanding Emotions and Feelings

8.7 Responding to Defensive Communication

8.8 Applying Cultural Competence to Helping

Chapter 9. Basic Skills For Agency Practice

9.1 Written Reports and Correspondence

9.2 Effective Telephone Communication

9.3 Using Information Technology

9.4 Client Records and Documentation

9.5 Dealing with Ethical Issues

9.6 Managing Time and Workload

9.7 Elements of Professional Behavior

PART IV - TECHNIQUES AND GUIDELINES FOR PHASES OF THE PLANNED CHANGE PROCESS

Chapter 10. Intake And Engagement

Section A Techniques and Guidelines for Direct Practice

10.1 Making the First Telephone Contact

10.2 Conducting the First Face-to-Face Meeting

10.3 Clarifying the Client’s Problem, Concern, or Request

10.4 Making a Referral

10.5 Obtaining, Protecting, and Releasing Client Information

10.6 Conducting an In-Home Interview

10.7 Engaging the Mandated Client

10.8 Responding to the Manipulative Client

10.9 Increasing Personal Safety in Dangerous Situations

10.10 Clarifying Roles and Responsibilities

10.11 Addressing Power Differentials with Clients

Section B Techniques and Guidelines for Indirect Practice

10.12 Orienting Yourself to Your Agency

10.13 Selecting and Orienting New Staff and Volunteers

10.14 Orienting Yourself to Your Community

Chapter 11. Data Collection And Assessment

Section A Techniques and Guidelines for Direct Practice

11.1 Assessing a Client's Social Functioning

11.2 The Meaning of Work in Social Functioning

11.3 The Social Assessment Report

11.4 Mapping Client Conditions

11.5 Expanding a Client’s Vision of Changes That Are Possible

11.6 Identifying Client Strengths

11.7 Assessing a Client’s Social Support

11.8 Assessing a Client’s Coping Strategies and Ego Defenses

11.9 Assessing a Client’s Role Performance

11.10 Assessing a Client’s Self-Concept

11.11 Assessing a Client’s Needed Level of Care

11.12 Using Questionnaires, Checklists, and Vignettes

11.13 Identifying Developmental Delays in Young Children

11.14 Assessing a Client’s Mental Status

11.15 Using the DSM and PIE Assessment Tools

11.16 Assessing a Child’s Need for Protection

11.17 Mandated Reporting of Abuse and Neglect

11.18 Referral for Psychological Testing

11.19 Assessing Family Functioning

11.20 Understanding the Family Life Cycle

11.21 Assessing Small-Group Functioning

11.22 Accessing Evidence-Based Information

Section B Techniques and Guidelines for Indirect Practice

11.23 Assessing Agency Structure

11.24 Assessing Human Services Needs

11.25 Community Decision-Making Analysis

11.26 Analyzing Social Policy Implications

11.27 Conducting a Community Assets Assessment

Chapter 12. Planning And Contracting

Section A Techniques and Guidelines for Direct Practice

12.1 Selecting Target Problems and Goals

12.2 The Problem Search

12.3 The Client Needs List

12.4 Formulating Intervention Objectives

12.5 Written Service Contracts

12.6 Making Use of Informal Resources

12.7 Family Group Conferencing

12.8 The Small Group as a Resource

Section B Techniques and Guidelines for Indirect Practice

12.9 Establishing and Changing Organizations

12.10 Agency Planning Processes

12.11 Selecting Change Issues for Advocacy

12.12 Project Planning and Evaluation

12.13 Planning a Primary Prevention Program

12.14 Participatory Action Planning

Chapter 13. Intervention And Monitoring

Section A Techniques and Guidelines for Direct Practice

13.1 Preparing for an Interview

13.2 Information, Advice, and Persuasion

13.3 Reinforcement and Related Behavioral Techniques

13.4 Behavioral Rehearsal

13.5 Behavioral Contracting

13.6 Role Reversal

13.7 Managing Self-Talk

13.8 Building Self-Esteem

13.9 Confrontation and Challenge

13.10 Reframing

13.11 Helping Clients Make Difficult Decisions

13.12 Helping Clients with Harmful Habits

13.13 Helping Clients with Financial Problems

13.14 Helping Clients in Crisis

13.15 Homework Assignments

13.16 The Feelings List

13.17 Client Advocacy

13.18 Client Empowerment

13.19 Resolving Conflict through Counseling and Mediation

13.20 Providing Support for Caregivers

13.21 Indirect Discussion of Self in Small Groups

13.22 Programming in Group Work

Section B Techniques and Guidelines for Indirect Practice

13.23 Working with a Governing or Advisory Board

13.24 Conducting Effective Staff Meetings

13.25 Building Interprofessional Teamwork and Cooperation

13.26 Leading Small-Group Meetings

13.27 The RISK Technique

13.28 The Nominal Group Technique (NGT)

13.29 Chairing a Formal Committee

13.30 Problem Solving by a Large Group

13.31 Brainstorming

13.32 Class Advocacy

13.33 Teaching and Training

13.34 Preparing a Budget

13.35 Marketing and Fund-Raising for Human Services

13.36 Developing Grant Applications

13.37 Organizing Neighborhoods and Communities

13.38 Influencing Legislators and Other Decision Makers

Chapter 14. Evaluation And Termination

Section A Techniques and Guidelines for Direct Practice

14.1 Measuring Change with Frequency Counts

14.2 Measuring Change with Individualized Rating Scales

14.3 Measuring Change with Standardized Rating Scales

14.4 The Service Plan Outcome Checklist (SPOC)

14.5 Task Achievement Scaling (TAS)

14.6 Goal Attainment Scaling (GAS)

14.7 Single-Subject Designs (SSDs)

14.8 Termination of Service

Section B Techniques and Guidelines for Indirect Practice

14.9 Program Evaluation

14.10 The Client Satisfaction Questionnaire (CSQ)

14.11 Agency Evaluation

PART V - Specialized Techniques and Guidelines for Social Work Practice