Armed Forces veterans and their families

Getting advice

If you need further advice on claiming benefits you can telephone or visit the following advice organisations:

Advice centres

Age UK Newham655 Barking RoadPlaistowLondonE13 9EX

If you are aged 50 or over you can get benefits advice on Mondays, Tuesdays and Wednesdays. Drop in or arrange an appointment by telephoning 020 8503 4800. You can also arrange for a home visit from an adviser.

If you are aged 60 or over, you can get advice on your eligibility for benefit and help with completing claim forms from adviser with the Department for Work and Pensions (DWP). You will need to make an appointment. You should phone Age UK Newham on 020 8503 4800 to make an appointment.

Community Links: Barking Road

105 Barking Road

Canning Town

E16 4HQ

Open for drop-in appointments on Monday to Thursday 9am to 12.30pm and 2 to 3.30pm.

Form filling service for benefits and tax credits (except Disability Living Allowance and Personal Independence Payment), drop in Wednesday mornings from 9am.

Telephone and internet advice services

0845 60 60 265If you are of state pension age, you can get advice on your eligibility for benefit and help with completing claim forms from the Pension Service’s telephone service.

Civil Legal Advice

0845 345 4 345

For people who are on a low income such as benefits and want to appeal a social security tribunal's decision. Online personal advice and telephone advice. To check whether you are eligible and to ask for online advice visit the Civil Legal Advice page on Gov.uk. Telephone lines are open Monday to Friday 9am to 8pm, Saturday 9am to 12.30pm.

Royal Association for the Deaf (RAD) Deaf Law Centre

If you are deaf, you can get legal advice (provided you are on a low income) in British sign language via webcam.