We are taking measures to prevent the spread of COVID-19, which is why we are using “Contact-Free” delivery. We partner with FedEx to safely deliver your packages. They will leave your mattress and other products where you normally receive packages and you will receive an email stating they were delivered.

If you chose "Signature Required", you will be asked for your name verbally at the time of delivery in lieu of a written signature.

Yes! To keep you and our employees safe, we are offering a modified version of our mattress removal service in certain areas for a small cost that can be added by calling us at 844-311-0035to see if your area is being serviced prior to your purchase online.

Yes! To keep you and our employees safe, we are offering a modified version of our mattress White-Glove service in certain areas for a small cost that can be added by calling us at 844-311-0035to see if your area is being serviced prior to your purchase online.

Our delivery partners are adhering to strict policies and increasing sanitization frequency during this time. Additionally, the CDC has stated, “In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from food products or packaging.”

For your safety and the safety of our team, mattress pick-ups will not be taking place in your home. Instead, please place your mattress outside your home in a secure area or a designated pickup spot and the removal team will email you a receipt.

The Bear Mattress was engineered using multiple layers of cooling, contouring, and comforting layers of memory foam to increase the pressure relieving properties that help you sleep better and recover faster. We also go beyond traditional foams and use graphite-gel infused foams and our own responsive transition foam to keep you cool and aligned. We also use clinically-proven Celliant® Sleep Technology in the mattress cover. We worked with experts around the world to design a mattress that is universally comfortable, sleeps cool, helps you recover faster and increases your energy.

We use a combination of proprietary memory foams to create a universally comfortable feel. The top layer of graphite-gel memory foam, and a second layer of responsive transition foam adds just the right amount of pressure relief and support. We use memory foam as the top comfort layer because it provides great pressure relief, more conforming support and provides superior spinal alignment which is paramount for helping your body recover. Memory foam also significantly reduces motion transfer, meaning you won’t be disturbing your partner during sleep. We use approximately 20% visco foam and 80% poly-based foam in designing the Bear Mattress.

Celliant®, sourced from natural minerals, activates the body’s natural heat and reflects it back as infrared energy, a common tool used to promote a more restful sleep, helps reduce inflammation and improves recover faster. Celliant® efficacy is not hindered by sheets, clothing or other waterproof/laminated fabrics. Celliant® has been through nine clinical tests to prove its effectiveness.

No. In fact, cooling is one of our best features! Our top layer of Graphite-Gel Infused Memory Foam offers superior thermal conductivity by combining open-cell, high air-flow foam and superconducting graphite particles. The result is up to 7 times better conductivity than that of conventional memory foam. This foam helps create a cool, comfortable sleeping surface that will promote pressure relief and spinal alignment to speed up recovery and help you sleep better.

No! One of the many benefits of a Bear Mattress is our Quick Response Foam, which has the memory foam support but with latex like bounce. This hybrid foam offers unparalleled pressure relief and pressure mapping for optimal spinal alignment and adds just the right amount of bounce to the mattress so you can still move around and not sink in too deep.

The Bear Mattress uses foams that have little to no smell. If anything, it would be very slight when you first unpack the mattress, like a new pair of sneakers, and then will dissipate within a couple days.

No, our products are great from the start! It will probably take you some time to adjust to the feel so we ask you to sleep on the mattress for at least 30 nights before you decide to keep or return it.

While we designed the Bear Mattress to have a solid core support with a nice touch of softness on top for comfort, we would categorize the mattress as a medium-firm. Verified Buyers rate the mattress firmness as ~7.1 on a scale of 1 to 10, with 10 being most firm.

The Bear Mattress is a 10 inch all-foam mattress. It has 3 layers; a 2 inch top layer of cooling graphite-gel memory foam, a 2 inch middle layer of responsive transition foam, and a 6 inch bottom layer of high-density support foam.

Both the Bear Pro and original Bear Mattress are made of contouring memory foam and come with our Celliant® Sleep Technology. The Pro has an added top-layer of Copper-infused foam. This layer helps you sleep cooler, keeps your mattress cleaner and adds an extra layer of cushioning (a bonus for side-sleepers). The Pro is also made of more-premium quality foams to give you better pressure relief and a bit more bounce.

Copper gives you a cooler and cleaner sleep. It is an excellent thermal-conductor, pulling away unwanted heat so you’ll stay at just the right temp. Copper naturally repels and kills microbes, bacteria, and viruses. This helps protect you from harmful germs and prevent odors.

Absolutely! Our copper-infused foam is 100% safe, and it actually creates a healthy sleep environment. Copper is naturally anti-microbial, killing 99.99% of germs and other tiny no-goodniks for a cleaner mattress.

Copper naturally repels and inhibits the growth of bacteria, allergens, and other microbes, helping you breathe easier. We also recommend using a mattress protector to help keep allergy symptoms at bay.

The Bear Hybrid is a premium mattress combining both coils and foams to create a 14” sleep system that provides a luxury feel, like your favorite hotel bed, that helps you recover faster and sleep better. In the same tradition as the Bear Mattress, the Bear Hybrid uses Celliant Sleep Technology woven in the the cover, as well as high air-flow and gel foam. The difference is the Bear Hybrid has individually wrapped pocketed coils for support and a hand-tufted quilted top to give you a more traditional mattress feel.

We designed the Bear Hybrid with a nice plush, quilted top so you feel like you are on top of a cloud, but your back and body will love the firmer core support. Overall, it would be rated a medium mattress, and on a scale of 1 to 10, with 10 being most firm, Bear Hybrid is categorized as a 6.

Yes! With the Bear Hybrid's individually wrapped pocketed coils and proprietary design, there is the benefit of reduced motion transfer so you and your partner can move around as you sleep without disturbing one another.

After you receive your Bear Mattress, you can sleep on it for up to 100 nights before you decide whether or not you love it. If you’re not completely satisfied, give us a call and we’ll arrange for someone to come pick up the mattress and refund your money, in full. You don’t pay any fees.

We do know that while the Bear Mattress is good to go from the start, an adjustment period can be needed for some people which is why we require you to try the mattress for at least 30 nights.

Yes, we've partnered with the team at Affirm, who provides qualified customers monthly financing options. When asked for payment method on our checkout page, simply click the "Financing with Affirm" option. You will then be redirected to Affirm's website to complete your payment. After you've finished processing the payment plan on Affirm's website, you will receive the confirmation of your purchase automatically from us as verification your order is complete. Please note this offer is only valid in the United States, and the first payment will be one month after ordering.

Sales tax is collected in select states as required by law. Certain states also charge an additional recycling fee for any order that includes the purchase of a mattress.You can see the exact sales tax on your order after entering your address information on the checkout page.

Our bodies are all very different, and some people may need a bit more time to adjust to a new sleep surface and receiving proper support. A new mattress is a big change and we have found that 30 nights will provide sufficient time to adjust and decide whether or not the Bear Mattress or Bear Hybrid is right for you.

Yes, we support those who serve with discounts for active duty, veterans, military spouses, and families. We also support first responders, Firefighters, Police and EMT through our partnership with ID.me. We are able to offer generous discounts on all Bear products everyday of the year.

No. Our mattresses are built one-sided, so it shouldn’t be flipped. Another great advantage of our foam technology is it's specifically engineered to hold up during its lifetime as is, but you may try rotating the bed 180 degrees. While this isn't necessary, its not a bad way to keep your mattress (any mattress) staying fresh even longer than the designed period of time by rotating it every 6 months.

Our beds are designed to lay on any hard, flat surface. We highly recommend the Bear Foundation paired with a solid bed frame. Other options include a platform bed, or an adjustable base. We don't recommend using a traditional coil box spring, because it does not provide an evenly distributed surface area for foam-based mattresses.

We offer several delivery options at check-out. So, if you need your old mattress removed, then we offer the White Glove Delivery and Removal service. This is a one-time fee of $150 which includes setup of your new Bear mattress and bed bases, and removal of your old mattress or bed setup (limited to mattress, box spring/foundation, and frame only).

Our products are shipped from different warehouses across the country. You can expect a shipping confirmation email with tracking numbers the next business day (allow 2–4 business days for a more accurate delivery dates). Depending on where you're located in the country your order will usually arrive within 2–7 business days. Since we ship from different locations across the country, your products may arrive separately.

We ship with our partners at FedEx to anywhere in the United States and Canada. We are looking into expanding our reach in the future, but at this time we cannot ship to Puerto Rico, the UK and other countries in Europe, South America or Asia.

If you would like to change anything regarding the delivery of your Bear products, then we recommend signing up for Fedex Delivery Manager. This free membership allows you to request vacation holds or request the package to be held at a local Fedex facility for future pick up.

You may request a return a Bear mattress after sleeping on it between 30 and 100 nights. We do require you to try it for 30 nights before we can initiate a return. Your return time frame begins based on delivery date. Only one return of any Bear mattress per customer, household, and/or delivery address. You will be refunded for the cost of the mattress, to your original form of payment. Read our Return Policy for more details.

Once the mattress is unboxed and expands to it's full size, your mattress can't be recompressed and rolled to fit back in the box. If you decide you want to return the mattress for a refund before the 100 night trial expires, we will make the arrangements for it to be removed from it's current location.

Scheduling the return of your Bear Mattress or Bear Hybrid is typically done by arranging the removal with a local charitable organization who would benefit from the donation of a gently used mattress. We prefer to donate to those in need whenever possible instead of having them hauled away to a local landfill in order to reduce the impact on the environment.

Per U.S. Federal Government regulations, the Bear Mattress has been thoroughly tested to meet safety regulations according to 16 CFR 1633 and 1632. The Bear Mattress is wrapped in a proprietary fire retardant sock that helps smother and dampen flames.

We source our materials and build our mattresses in the USA. Our foam, cover, and mattress manufacturers are located in various states across the country. Our headquarters are based in Hoboken, NJ just across the river from NYC.

Continuing the Bear Mattress tradition of using unique and proprietary technologies in our sleep products, the Bear Pillow is specially engineered with LOFT-X Foam Technology and Double Ice Fabric Technology. These technologies combine to create a pillow designed for all position sleepers that will contour to your head, neck and spine while keeping the pillow cool at all times. LOFT-X Foam technology, which is a hybrid foam, offers the contouring support of memory foam but the resilience and bounce of Latex. This special foam provides a soft feel that adjusts to the weight of your head to provide proper spinal alignment.

The unique construction and technology in the Bear Pillow make it perfect for any type of sleeper, whether you sleep on your side, stomach or back. The Bear Pillow will provide the proper contouring support you need for a great night's sleep.

The outer cover of the Bear Pillow is completely washable. The inner foam core should not be cleaned nor get wet. If necessary to clean, spot clean with a damp cloth and mild detergent and then let completely dry.

Yes, while we are confident you’ll love the Bear Pillow, if you are not completely satisfied within your first 100 nights, you can ship it back to us for a refund. Please note you will need to pay return shipping costs. Please call our customer support team at 844-311-0035 for assistance.

Yes, while we are confident you’ll love the Bear Weighted Blanket, if you are not completely satisfied within your first 100 nights, you can ship it back to us for a refund. Please note you will need to pay return shipping costs.

No, they are great to use anytime you want to unwind. Drape it across your lap or over your shoulders. Cover just a part of you or pull it all the way up. Experiment to find the perfect level of comfort for you.

Designed for your active lifestyle, Bear Protector allows you to sleep cool and dry with our advanced technology that is specifically engineered to work with Bear Mattress. The bear protector does not interfere with the efficacy of the Celliant fabric woven into our mattress cover.

If you are not completely satisfied within the first 100 nights, you can ship it back to us for a refund. Please note you will need to pay return shipping costs. Please call our customer support team at 844-311-0035 for assistance.

You have 100 nights from the time of delivery to request a return of your Bear Foundation. We need to verify the removal of the product from the home prior to any refund being issued. Returns are free of charge.

The Bear Adjustable Base is a remote-operated, mechanical base that offers the ability to change the angle of your head and/or feet while laying in bed. This ready-to-assemble design, the frame can be assembled by a single person (though we do recommend setting it up with a partner) in about 15 minutes, and has an ultra-quiet motor and wireless remote. It is available in Twin XL, Queen and single King sizes, and comes delivered to you in two boxes via FedEx.

The Adjustable Base is delivered to your home via FedEx in multiple boxes.

The Adjustable Base frame (side rails) will ship in a box with dimensions of 80" x 14" x 10" and weigh roughly 90 lbs. The platform packages vary based on the size you purchase. Split King platform ships in two boxes with dimensions of 38" x 28" x 7" each and weighs roughly 66 lbs per box. The Queen platform ships in a box with dimensions of 60" x 28" x 7" and weighs roughly 102 lbs. The King platform ships in a box with dimensions of 76" x 28" x 7" and weighs roughly 130 lbs.

The Bear Adjustable Base offers thoughtful features that will move you! The available adjustment positions include a flat/sleep position, head only incline, feet only incline, or zero-gravity (both head and feet incline). The Bear Adjustable Base also offers a mattress retention bar and USB connectivity included with the Bear Adjustable Base.

Yes! The Bear Adjustable Base can be used in lieu of a bed frame, foundation or box spring. The Bear Adjustable Base does fit inside a sleigh bed or common four post bed. No part of the frame moves downwards. This lets you use the frame without legs on the floor or on top of platforms.

No, while all our orders shall arrive within 2–7 business days after your purchase is captured, Bear products ship from various locations across the country. So, your Bear Mattress or other Bear products may arrive at your home before the Bear Adjustable Base depending on its final destination.

If you would like to keep your Bear Mattress boxed until the Bear Adjustable Base arrives, this is not a problem. The Bear Mattress can remain in the box for up to 45 days without hindering any efficacy of your mattress. If you would like to control delivery of your Bear Sleep Products to arrive at the same time as the Bear Adjustable Base, we encourage you to sign up for Fedex Delivery Manager by Fedex. Using Fedex Delivery Manager allows you to have your Bear Mattress scheduled for a future delivery date, or even held at a local Fedex facility for "will call" pick up.

Yes. Even though the Bear Adjustable Base is offered as a single King, the option to purchase two Twix XL Adjustable Bases to lie side by side is available and those separate units can be synced to motion together when changing the position of your base. Additional instructions are included in the owners manual you'll receive upon delivery.

Yes, the Bear Adjustable Base is compatible with most mattresses, with exception to water bed mattresses. If you have any questions about your current mattress working on the Bear Adjustable Base, contact our support team at support@bearmattress.com or 844-311-0035.

Yes. We are now selling and shipping all Bear products to our Canadian shoppers!! We're very excited and hope you will be, too. (while we try to service all our Canadian customers, there are some territories in remote areas we can not ship to)

Yes! Even if you're purchasing from Canada we give you the first 100 nights to decide whether or not you love Bear Mattress, Hybrid or Pro, and if not we'll handle the removal and provide you the refund for your purchase, in full.

Bear products will ship direct to your residence in Canada with our Fedex partners. Please allow up to 10 business days for delivery of all your items, as products do need to clear international customs.

NOTE: We ship from multiple warehouses across the United States, so items may arrive on different days.

Since you used a 3rd-party payment method we are unable to offer receipts in your local currency, CAD. If you have any questions regarding the exchange rate at the time of your purchase please contact the specific payment provider used for your purchase.