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Accessibility at the Oshawa Public Libraries

1. Our mission

The mission of Oshawa Public Libraries is to enrich the lives and potential of the people of Oshawa by connecting them to the world of information and each other.

2. Our commitment

In fulfilling our mission, Oshawa Public Libraries strives at all times to provide its resources and services in a way that respects the dignity and independence of people with disabilities. We are committed to giving people with disabilities the same opportunity to access our resources and services, allowing them to benefit from the same services, in the same place and in a similar way as other customers.

3. Specialized services and resources

We are committed to offering accessible services and resources. Click here for a full listing of what we offer.

4. Policies

We are committed to developing customer service policies that respect and promote the dignity and independence of people with disabilities. Click here for our Accessible Service Policies.

5. Accessibility Plan

Oshawa Public Libraries’ Multi-Year Accessibility Plan outlines a phased-in strategy to prevent and remove barriers and addresses the current and future requirements of the AODA. The plan is reviewed and updated at least once every five years. Click here for the current Accessibility Plan.