Two Crore Calls Fail Between Airtel And Reliance Jio Networks

More than two crore calls are failing everyday between the Reliance Jio and Bharti Airtel Networks, which is far in excess of QoS parameters and of alarming proportions, Reliance Jio has said in a release.

"Urgent steps are required to be taken in the interest of customers of both operators. It is unfortunate that TRAI's intervention was required for Airtel to resume augmentation of POIs, which it ought to have done by itself in compliance with its license terms.

TRAI regulation does not provide for 90 days to adhere to QOS parameters. TRAI in fact instructed the incumbent operators to urgently provide requisite interconnection capacities to maintain QoS parameters and not to make this subject to any contingencies or restrictions," the release added.

According to Reliance Jio, Airtel has also been blocking the mobile number portability ("MNP") facility for its subscribers who wish to subscribe to Jio services on baseless and unsubstantiated grounds.

"This is another example of disregard of license terms and its obligations under the Telecommunication Mobile Number Portability Regulations, 2009 ("MNP Regulations") and TRAI directions.

This is again an anti-competitive move aimed at stifling a new operator, denying the Indian customers the benefit of choice of service provider. This is against public interest and fair play," the release added.

Reliance Jio Infocomm, a subsidiary of Reliance Industries Limited has begun operations of its telecom services.