FootSteps Education

ARI is pleased to offer recorded sessions to help you take advantage of all the features in FootSteps. To watch short how-to feature videos or one of the full training sessions, find and click the appropriate link below.

If you have questions after watching a video, please call our support team at (800) 558-9044 during business hours with your questions.

Short Training Videos

This video we will go over how to create templates and automatic emails. Click on the image to view video.

Full Training Sessions

Preparing FootSteps for Your Dealership

This class shows you how to set up FootSteps, so your dealership can start using it efficiently. After watching you will be able to customize your FootSteps email templates; customer and lead sources; administrative and user roles within FootSteps; and the degree of personalization that users are allowed.

Who should watch this session?

System Administrators/Enterprise Managers/FootSteps Coordinator

Session includes

How to add/edit:

Time Zone

Users

Lead Sources

Customer Sources

Note Categories

Custom Fields

Email Templates & Folders

Auto-Responders

FootSteps Basics

When you complete FootSteps Basics, you will be ready to start using FootSteps to track all of your leads and customers through the complete sales cycle.

Who should watch this session?

All FootSteps Users

Session includes:

Lead vs. Customer

Email signature

Preferences and email alerts

Responding to Leads

Adding Customers

FootSteps Inbox

FootSteps Advanced Features

How well is your organization utilizing FootSteps? How can FootSteps enable you to convert more prospects into sales? The FootSteps Advanced Features session equips users to effectively use FootSteps follow-up procedures and reporting functions to monitor and support their salespeople.

This class shows you how to set up FootSteps so your dealership can start using it efficiently. After attending you will be able to customize your FootSteps email templates; customer and lead sources; administrative and user roles within FootSteps and the degree of personalization that users are allowed.

How well is your organization utilizing FootSteps? How can FootSteps enable you to convert more prospects into sales? The FootSteps Advanced Features class equips users to effectively use FootSteps follow-up procedures and reporting functions to monitor and support their salespeople.