You can provide employees with details of their pay by printing or emailing pay slips. You can print or email pay slips from the Pay Slips step of the Process PayrollAssistant (Payroll command centre > Process Payroll).

If you print paycheques for your employees, the pay details are included on their paycheque, so you don't need to print pay slips as well.

FAQs

If you need to reprint or resend old pay slips, go to the Payroll command centre and click Print/Email Pay Slips. If the pay slips you need to email or print aren't listed, click Advanced Filters and deselect the Unprinted or Unsent Pay Slips Only option.

If you're getting the message "Error sending email", make sure you're using the latest version of AccountRight. An issue was found in an earlier version and fixed in 2015.2.

If the error persists, go to Setup > Preferences > Reports & Forms tab and deselect the option to Include all YTD amounts and Entitlement Balances on Paycheques Stubs. You can also try to process a "dummy" pay for the employee, then display the pay transaction via the transaction journal and then delete (or Reverse) it. Now try emailing the pay slip which was causing the error.

You can include the year-to-date amounts paid and entitlement balances (which includes any carry-over balances) on your employee pay slips. Go to Setup > Preferences > Reports & Forms tab and select the option to Include all YTD amounts and Entitlement Balances on Paycheques Stubs.

If you've checked the set up of your superannuation categories and your employees, then the most likely cause is that the employee is yet to reach their monthly superannuation threshold.

If the amount earned by an employee for the month is currently less than $450, no superannuation will be calculated. This is because in the Superannuation Information window for the Superannuation Guarantee contribution category, the wage threshold before superannuation is calculated is set to $450. When the employee receives their next pay and their gross earning are above $450, superannuation will be calculated on the total gross amount of wages/salary earned for the month. The superannuation amount will "catch up" because total gross wages/salary for the month are now greater than $450.

AccountRight only supports Microsoft Outlook 2007 (32-bit) or later. If you usually send emails via a web email service, such as Gmail, you can most likely access and send emails from Microsoft Outlook via IMAP or POP.

You'll need to refer to your email provider's instructions on how to access and send emails from Outlook, but here's some information that might help you out: