PRESS RELEASE: Verint® Systems Inc. announced that customers are finding innovative techniques to optimize customer engagement using the company’s software and services for back-office operations. For example, in the insurance, banking and healthcare industries, greater insight into employee activity is helping balance workloads and optimize resources to increase processing and throughput. These organizations are also benefitting from simplified and centralized administration and maintenance, as well as lower total cost of ownership. Continue reading Verint Enables Customers to Optimize Customer Engagement Enterprise-Wide→