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R15 Startup and even transponders

I have had my RV system in storage a few weeks and now cannot get online.

Not sure the exact R15 series.

I have setup my portable dish and have 101 nailed. Right now I am in OKCity.

But when I do a reset there is one bar which I believe receiving satellite signal. That goes through fine. The second bar on receiving sat information never goes off zero.

On signal I get strong solid 90s on all my odd transponders. The evens are zero or I get a few good ones but the come and go on different transponders. I have tweeked my alignment many time but this never helps.

I have done many resets and even the full reformat to orginial state.

I have talked to Direct a couple of time. Last one suggested a reset and wait for a long time to see if it does find satellite info.

I have an old guide bar on 9/17 and nothing else. Don't know where that old 9/17 date ever came from as I had the system up in February.

Second, it sounds like you only have one input on the R15 connected to the dish (which would cause one signal bar to read and the other to stay at zero).

So you are dealing with two problems. The first is 18V not getting from the receiver to the dish LNB properly, second only one line hooked up to the R15. You can run the R15 with only one input, but if you do you will never see the bottom signal bar show a signal. That would basically prevent you from recording one show while watching a different one live.

Depending on what channel you're tuned to, you'll either read 13V or 18VDC. But it's not quite that simple because it's difficult to read that voltage when the LNB is connected to the Receiver. It's the Receiver that provides these voltages to the LNB. Hopefully it's just a loose or defective coax connector because the DC voltage readings probably won't help you much.

One other thought/comment. Are you running coax directly from the LNB to the receiver and not going through any built-in coax in the RV? If you are using any part of built-in coax, try bypassing it and see if that helps.

One other thought/comment. Are you running coax directly from the LNB to the receiver and not going through any built-in coax in the RV? If you are using any part of built-in coax, try bypassing it and see if that helps.

I am running the new coax from the LNB direct into the receiver.

Also, after I reformatted, on setup menu I can get to first item on system info and up and right to systems test. This test has all OKs except for phone line which I can't be connected to in RV.

The other data point, on reset it finds first bar finding satellite signal right away. But then next stop reading satellite info never gets off zero. Left it at that point all night.

DTV tech said something to effect that this is where guide gets downloaded.

Even after reformatting I have this strange guide that is dated 9/2 and across top has odd times 1028p, 429p, 459p.and message there are no channels in favorites list.

Before I reformatted I had a similar display with 9/17 date.

My software is 0x1274 dated 2/7 and that is last time I had the system on before this trip.

You should be on the correct satellite. If you were aimed at 110 or 119, you would not have all (16) of the odd transponders. If you were not aimed at a DirecTV satellite, your receiver would not be showing any transponders.

I got Direct to give me a HR22 free as I have been customer since the first year they started. I had always purchased and installed all my equipment as I am an RVer.

So the problem was in R-15 and assume as many said a power supply problem. Anyway its on it was to recycling now.

Direct service guys on phone wrote me off as an RVer with connection issues but not true. I had two antennas connected with good signal and connections.

So I raised cane with customer service and they were to have shipped me a DVR but I got an R-16 instead. So I blew a fuse with customer service and they were so apologic and got me an HR22 right away. They were very open as to their mistake and went to great length to be sure I was happy. I am a 'happy camper now'. Is that a pun?

....was that the R15 needed to download additional software. First clue was that upon setup it didn't allow me to choose correct type of satellite dish(only older types).....solution was to set it up with simple dual lnb setup,reformat hard drive, resets, download update, setup with proper dish.....