Cannot see purchased items in App Store.

Cannot see purchased items in App Store.

I tried syncing with iTunes and it didn't resolve the problem for me. We have an iPhone 3GS iPhone 4 iPhone 4S and a iPod Touch 4G and we can't access the purchased apps on any of the devices. They are all sharing one apple id for the app store but all have different iCloud accounts.

All of the devices was updated ota so I thought maybe something went bad so I did a full restore on the 4S through iTunes and even set it up as new but didn't have any luck.

I've also tried logging out of the apple id then signing back in and doing a hard reset but that didn't work either.

Is this a bug with iOS 6 or is there something else I need to do to get this fixed?

Re: Cannot see purchased items in App Store.

Originally Posted by ICON5o2

I tried syncing with iTunes and it didn't resolve the problem for me. We have an iPhone 3GS iPhone 4 iPhone 4S and a iPod Touch 4G and we can't access the purchased apps on any of the devices. They are all sharing one apple id for the app store but all have different iCloud accounts.

All of the devices was updated ota so I thought maybe something went bad so I did a full restore on the 4S through iTunes and even set it up as new but didn't have any luck.

I've also tried logging out of the apple id then signing back in and doing a hard reset but that didn't work either.

Is this a bug with iOS 6 or is there something else I need to do to get this fixed?

Cannot see purchased items in App Store.

Originally Posted by Skippy

Did you try my "solution"?

Yes I also tried that. I even went and unhide an app and even purchased one. Still no luck. It's weird cause I've read about numerous fixes but haven't found one that works for me. When I go to iTunes on my laptop they all show up.

Re: Cannot see purchased items in App Store.

Originally Posted by ICON5o2

Yes I also tried that. I even went and unhide an app and even purchased one. Still no luck. It's weird cause I've read about numerous fixes but haven't found one that works for me. When I go to iTunes on my laptop they all show up.

Maybe I'll just wait it out.

Sent from my iPhone 4 using Tapatalk

I've tried all of the supposed "fixes" as well and I've still had no luck. The purchased section does not load on my iPhone 4S nor my iPad mini.

Re: Cannot see purchased items in App Store.

This broke in iOS 6. 6.0.1 does not fix this. Neither do any of the reported fixes. I have had an open ticket with Apple since a couple days after iOS 6 was released. The error is replicable on multiple iOS devices with clean installs. It appears to be related to owning a larger number of Apps... I am a developer and I have over 3000 apps under my Apple ID and I never had problems viewing my many "Purchased" Apps in the App Store previous to iOS 6... If you are having this issue, how many apps do you own? Nonetheless, this can be a serious challenge, so please open a trouble ticket with Apple so that they are more aware of the problems... It's not very skillful move by Apple Inc. to break access to "Purchased Apps" for your most dedicated highest spending customers... I was also very disappointed that 6.0.1 update did not fix the issue...