Businesses that ship a great deal of time-sensitive material with UPS or FedEx each year typically do so because of the UPS and FedEx guarantee of timely delivery. Yet, the percentage of late packages averages about 10%, and a large proportion of these eligible refunds go unclaimed.

The FedEx or UPS guarantee for confirmed delivery by a certain time is a commitment that the shipper pays for, and if it is not fulfilled, the shipper should be reimbursed for the cost as promised.

The problem that many companies have with seeking shipping refunds is that the time, cost, and resources required to file a claim often exceed the refund amount value. Companies view it as a “trade-off”, and let the dollars go unclaimed. Don’t give up on your deserved refunds; let PackageFox do all the legwork for you!

Using PackageFox guarantees no-risk shipping recovery that allows you to recover refunds simply and quickly. You only pay a small percentage of what is actually recovered, so there is no risk of the refund being less than what it cost to retrieve it!

It is estimated that over 90% of service failure shipments go unclaimed, which equates to millions of dollars lost each year. A high volume shipper can easily do the math, based on the shipping volume in dollars multiplied by a low estimate of 5% of late shipments, to get an idea of what is being lost each year in shipping refunds.

Most companies believe that no matter how much money they are losing due to late shipments, it is not worth designating an in-house employee to monitor and retrieve the refunds. That is why it makes sense to let the “foxes” on our team hunt down and retrieve your shipping refunds for you. We track your shipments, identify the late deliveries, handle the claim filing, and make sure the refunds are credited back to your shipping accounts. Imagine that—package refund recovery without the hassle. Plus, if you never have a late shipment, you never owe a dime. Now that’s a guarantee!

What We Do

Late delivery of your expedited packages is inconvenient and costs you money. But how do you recover funds from those late deliveries? PackageFox can quickly audit your shipments and recover your money in just a few easy steps!