For the Freeroll Tournament, PokerStrategy sends us a list informing us
on the customers we are to invite to play. To find out more information
on your invite to this tournament please contact PokerStrategy who will
be able to inform you further.

If we can be of any further assistance, please contact us again and we
will be more than happy to help you.

it arrived and i have registered succesfully and then i came home 15minutes after tourney started and i am eliminated in 140/142 players, havent even play a hand
when i opened lobby it says i busted , but blinds couldnt eat me in 15 minutes. was i blown out because i wasnt connected when the tournament started ?? this is very unreal... help!

Sitting Out
There may be times when you need to leave the table. This is possible through the Ladbrokes Poker Tournament Sit Out feature. But there is a limit, if you miss three big blinds or 30 hands, you will be removed from the table.

OK here is the most dumbest response ever from the poker support in the world :

After reviewing your account and tournament in question we can confirm
that you were blinded out of the tournament.

To avoid future disappointed we advised that you are logged in on our
Poker Software before the stated start time of any tournament.

If we can be of any further assistance, please contact us again and we
will be more than happy to help you.

this is unreal LOL , imagine if everybody got blinded out in less than 2 levels, 3k stack 10min levels (10/20, 15/30, 25/50, etc.. ) this site is SHIT and responses like that i think you need to let go this dumb fucking site and spare your people some time they would lose playing this dumb site!!! I know i wont get anything back no tickets, no buyins no deposits so if you are willing to take action i would be grateful.

i.e. #30
During Freeroll tournaments, if a player has not logged in and played before the 1st blind increase, they are automatically eliminated.

Please mark the ones which could be regards to your situation and email support with it. This is our promotion yes, but their rules of course. I won't be able to escalate this as I haven't got any information about your account or insight to their system.