Business Directories

EastNets enhances service facilities

Dubai, June 8, 2010

EastNets, a leading provider of payments solutions and services, has expanded its Swift service bureau with new value-added plug-ins for real-time traffic reporting and the prevention of double processing of transactions.

The en.Duplicate detection plug-in for the Swift (Society for Worldwide Interbank Financial Telecommunication) service bureau detects duplicate messages and prevents the emission of outgoing payments and processing of incoming duplicate payments to reduce the cost and complication of double processing.

The en.Reporting plug-in enables users to display, monitor and report their Swift traffic data to increase transparency within a global, centralized and secured environment.

"The new plug-ins for our Swift service bureau provide greater flexibility and business value to our customers by helping to reduce risks, costs and complexity in their operations,” said Hazem Mulhim, CEO of EastNets.

“These latest enhancements to our service bureau reinforce our commitment to expanding the value and capability of our integrated services to help our clients improve business performance and transparency,” he added.

“The en.Duplicate detection plug-in provides an extra layer of protection for our clients against potential complications and extra costs due to the double processing of a transaction. The new capability eliminates the risk of sending money twice by mistake,” said Erol Kaya, group director, product management of EastNets.

“This functionality allows our clients to analyze in detail message flows and charges, while enhancing their revenue potential as they receive up-to-the-minute information about arrival of funds, which can then be optimally used."

en.Duplicate detection prevents the accounting errors, investigation costs and operational risks ensuing from duplicate emission or reception of traffic, whether by the mistake of an application or an operator.

The key features of en.Duplicate detection include the ability to control risk of duplicate payment emission; reduction of cost incurred by payment reversal, and increased overall security to prevent duplicate payments.

en.Reporting addresses the lack of statistical information on traffic on SAA, the high cost of concurrent operator license on SAA and the need to off-load the SAA system from heavy-resource consuming message investigations.