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Problems sending or receiving email

Email problems can arise with your account itself or with the
configuration of your email client (the software you use to access
your email account), and it's not always easy to tell which of these
is to blame. Keeping your account within its allotted storage size by
deleting and/or moving messages, and properly specifying your
preferred address, will save you from the most common problems with
mail receipt. With regard to sending mail, correctly specifying your
SMTP mail server in the configuration of your client, and using the
proper addresses for your recipients, will avoid two of the most
common problems.

Storage problems

Email clients

Many people prefer using email clients (Outlook, Thunderbird, Mac
Mail, etc.) over accessing email via a browser due to their additional
features. If you are experiencing problems sending or receiving email
using an email client, you may need to troubleshoot your account
settings. Choose your account from the list below to find the settings
for most popular email clients.

Mobile devices

If you are experiencing problems sending or receiving email on your
mobile device, you may need to troubleshoot your account settings. You
may find it easier to remove your account and set it up again with the
proper configuration. From the list below, under your account type,
select your mobile device to find settings.