hi please help i just updated the firem ware in my 9700, all works fine. but when i restored the bbm using dm, only contacts are restored, bbm groups donot get restored.

i tried deleting the bbm and reinstalling, but still bbm groups wont restore

please help

01-15-2011, 01:03 AM

Joe Jerde

Quote:

Originally Posted by ccooool

hi please help i just updated the firem ware in my 9700, all works fine. but when i restored the bbm using dm, only contacts are restored, bbm groups donot get restored.

i tried deleting the bbm and reinstalling, but still bbm groups wont restore

please help

Did you just update from OS 5 to OS 6?

01-15-2011, 01:26 AM

ccooool

Quote:

Originally Posted by Joseph Jerde

Did you just update from OS 5 to OS 6?

no sir its still os 5

01-15-2011, 01:47 AM

Joe Jerde

Quote:

Originally Posted by ccooool

no sir its still os 5

How long ago did you update, because I have heard that it may take up to 24 hours to get groups restored in connection to your PIN.

01-15-2011, 04:52 AM

ccooool

its been about 28 hrs now.....

01-15-2011, 09:18 AM

joshjamie

If you were the one who initiated the group, they will restore immediately. I have found with os 5 that any group that I was invited to would not restore. Best thing to do would have someone invite you back to the group.

01-15-2011, 09:32 AM

kcpaynev1

from past experience it is a flip of a coin if groups restore and all of them never restore. like joshjamie said, start asking people for reinvites. this is one of the main reason i dont update my OS unless its needed from now on, getting groups back is to much of a hassle