Computer Desktop

FAQ

We will issue refunds by cheque within 7 working days of processing time.

The Product purchase price indicated on the Receipt. Refunds will be made for the exact Product purchase price (but not including any coupons used). Sales tax and shipping and handling is non refundable upon purchasing.

Pick up is free for returning item

Passed this period, kindly check the warranty status of the item and redeem the warranty the item is covered with.

If a buyer doesn’t receive an item, the buyer needs to report that they didn’t receive the item by contacting Electronic House. The seller should address the buyer’s concern and provide updates on the delivery of the item, tracking information, or a refund.

3. Kindly ensure that the item to be returned is with its original packaging, free gifts, warranties, tags, manuals or any item that came with it. Ensure to cover this with a simple external packaging like plastic to avoid damage to the parcel while transportation.

3(b). For drop off option, please print and paste the return label on top of the securely packed parcel and drop it off to 28 Upper Weld Rd Spore 207385

4. Once your item is received in our warehouse, we will evaluate the product based on your return request. We will update you after the quality evaluation process that usually take 2 to 4 working days.

After you fill out Online Returns Form, our customer service agents will get back to you and will arrange a schedule for the pick-up of your item.

Kindly ensure that the item to be returned is with its original packaging, free gifts, warranties, tags, manuals or any item that came with it. Ensure to cover this with a simple external packaging like plastic to avoid damage to the parcel while transportation.

Handover the securely packed return parcel to our courier and we will take care of the rest.

We specialize in import, export, wholesale, trade-in, repair, buy, sell, new & used IT