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Candlewood Suites Lake Mary

Travelers to Lake Mary, FL Prefer Hotel's Service

Pleasantly situated in a small town with all the benefits of Orlando but without the traffic, the Candlewood Suites® Lake Mary hotel is an idyllic place to stay during your business or leisure visit. The hotel's location near Orlando, Florida is perfect for quick access to I-4 and the entire Orlando metro area.

Tourists and families enjoy the short drive to Universal Studios and SeaWorld, as well as top-class golf and shopping right around the hotel's location in Lake Mary, Florida. Two beautiful courses are within six miles (Magnolia Plantation and Timacuan), and premier shopping is just as close at Seminole Towne Center and the lakefront development of Uptown Altamonte.

Business travelers love this hotel's location near Orlando, Florida as well, since businesses like Scholastic, Duke Energy, and Verizon are nearby. With convenient and quick access to I-4 and a 24-hour Business Center, the hotel's suites in Lake Mary are a perfect accommodation for corporate travelers.

Florida is known for its laid back atmosphere and beautiful surroundings, and the Candlewood Suites® Lake Mary hotel is no exception. Relax in the outdoor pool when you're not out exploring Lake Mary and Orlando, and stay connected to everyone with free high-speed, wireless Internet access. You don't have to leave the dog at home as we are a pet-friendly hotel. Book a night or an extended stay with us today.

Amazing Customer Service

Upon checking in the hotel clerk allowed me to check in 2 hrs early so my family did not have to wait in the lobby. Excellent service recognizing families with small kids. Thank-you!

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Robert B

ByFishermanB

July 27, 2015

Stayed there two nights, only suggestion was to have black outshades on the windows. Would recommend this a one of thebest hidden secrets in the Lake Mary area. The signage on LakeMary Road could be better. But I did not see any signage for anyof the other housing facilities.

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PLEASANT FRONT DESK STAFF, SMOKE FILLED ROOMS AND HALLWAYS

Bymike15511

July 25, 2015

WHEN BOOKING ROOM, WE SELECTED SMOKE FREE ROOM. THE ENTIRE FACILITY SMELLED OF CIGARETTE SMOKE FROM THE FRONT DOOR TO OUR "SMOKE FREE" ROOM. WE WERE TOO TIRED TO LOOK FOR ANOTHER ROOM AT 2 AM. SO WE JUST BIT THE BULLET AND STAYED THE NIGHT. AWAKENED TO MUSTY CIGARETTE ASH TRAY SMELL.

WE ARRIVED FROM AIRPORT AT 2 AM AND HAD A LATE CHECK OUT LISTED AT FRONT DESK.WE WERE AWAKENED AT 10 AM BY CLEANING STAFF WHO KNOCKED ON OUR DOOR AT 3 DIFFERENT INTERVALS BEFORE WE WERE AWAKE ENOUGH TO ANSWER. THE FRONT DEST APPOLOGISED AND WERE VERY NICE.AWAKENING IN THAT MANNER MAKES IT CHALLENGING TO RETURN TO A RELAXED STATE. WE JUST GOT DRESSED AND LEFT ASAP.

HAVE PHOTO'S BY REQUEST WILL FORWARD TO CANDLEWOOD SUITES. PHOTO NOT AVAILABLE ON THIS COMPUTER.

Posted byHotelStaff

July 28, 2015

First of all I would like to express our sincere apologies for the inconvenience that you experienced during your recent stay with us. Our number one priority is your satisfaction. Rest assured that i have discussed the check out policy with our Housekeeping team to make sure the issue does not occur in the future.
I again would like to apologize for the inconsiderate guests that ignored our Policy. It is not a common event for a guest to break this policy so by following several other complaints and observations we were able to track down the guilty party. They since have paid the $250 Smoke Free Environment charge. We perform a special deep clean of a room when it is smoked in. The charge may seem high but it helps compensate for the damages done.Please call me directly the next time you are in Lake Mary and i will personally help you with your reservation.
We would love for you to give us another chance.
Thank you,
Rachid Alaoui
General Manager

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Quiet and comfortable room

ByJHarlingen

July 22, 2015

Great place to stay if you want to get away from all the noisy tourist areas.