"WARNING~Look for another company...We have been beyond patient with Steve. Job was done and appeared satisfactory..we excused the myriad of problems that occurred whilst work being done.Leaks in lounge when water blasting roof, blocked drain due to excess decromastic surfacing bits entering drain from roof and a couple of leaks immediately following roof completion but Steve returned each time and fixed properly. BUT NOW WE HAVE ANOTHER LEAK that is damaging our lounge ceiling as the chimney… baffle area is not properly sealed.
A number of calls, text messages and even an email sent to try and get response to fix..but nothing.
so 10 year warranty means NOTHING :-( We have to pay another contractor to repair shoddy workmanship."

"After an initial delay getting our roof repainted (apparently due to rain, but complete lack of communication) We paid in full and then realised that part of the roof had not been painted. 6 months after this payment we are still waiting for the touch-ups to be done. So far the excuses are"I need to order the paint""I'm away""It’s been raining""Oh I thought my boys had done it"......We actually don't know how to get our roof finished as he… just constantly lies about when he is coming but I could never recommend using this company!"

"Steve and his staff did a great job prepping and painting our concrete tiles. They removed all the flaky paint and recoated them back to new. We would recommend Camelot to anyone who wants a neat and tidy job."

"I\'ll just stick to the facts. 8 Dec: Steve visited us to inspect roof. 10 Jan: supplied quote for re-roof. Further discussions re raising roof. 8 FEB: PAID DEPOSIT OF $5,100 as requested. 18 Feb: agreed start date. Didn\'t arrive. Got text on the day saying delay caused by supplier of flashings but roof should be here later that week. It wasn\'t. Then it was going to be the end of the following week. Then it was going to be 4 March. Didn\'t arrive. Just got a text on the door, still blaming… flashings supplier. Feeling the stress and strain with the no-shows and delays. It rains and we have rain dripping down our lounge wall.
Steve says flashings have arrived and they will DEFINITELY be there on 25 March. I wait in as usual. He doesn\'t turn up. 9.30 he rings to say his supplier has \"let him down again\" and this is \"starting to make him look bad\". He says he can get flashings from another supplier and probably have them delivered the next day. Why didn\'t he do that weeks ago Because he was \"being loyal\" to his supplier, he said. (It would have been nice if he\'d shown us some loyalty - we\'d been waiting 5 weeks for a new roof and our money had been sitting in his account for 7 weeks).
He offered us our money back and we took that offer. The stress involved wasn\'t worth it and we\'d lost all faith in him by that stage. We asked for the money back that same day but of course the next morning it had not arrived in our account. A lawyer\'s letter solved that problem. Steve is welcome to contradict any of the above but I have all his texts to prove it."

"Steve and Kevin have done an amazing job on my concrete tile roof - it hadn\'t been recoated since the day it was installed in the late 1970s - it now looks like new, thanks to Camelot Roofing. I highly recommend this firm for their dedication to the job and patient manner when dealing with people such as me, a person who is not practical and needs to have everything explained. Roofing is an unenviable job, yet Kevin was cheerful about it and Steve did a full inspection before and after.… They\'re a great team and honest.
I am happily recommending them.
Thank you Steve.
Iona"

"Camelot have just finished repairing and painting my roof . I had my roof coated by another company a year ago and it already had faded and the chip started peeling off. I phoned Camelot Roofing and spoke to Vanessa who was extremely helpful. She arranged for their roof coatings specialist to come out and have a look at the roof. They removed all the existing paint and then re applied the new chip coating and gave me a warranty their workmanship. The roof looks really great now and I know… it\'s going to last this time."

"Camelot Roof repaired our concrete tile roof. Steve was extremely professional and friendly. He arrived on time to meet me and gave me very helpful advise and options for what we could do with our roof. Steve worked around my busy schedule to get the job done and communicated well throughout. Steve and his team set a great example for tradesmen. Thanks Steve"

"I would like to recommend Steve from Camelot Roofing. He has done an amazing job of recoating our roof. The finish is superb! My neighbours think I\'ve had a new roof put on. Steve and his workers were very pleasant to do deal with and made me feel like they cared about my job. Thank you very much Steve and your guys for getting my roof done quickly and efficiently. Lisa"

"Steve following the roof replacement a leak developed on a skylight flashing. We made several attempts to contact you before getting you on your mobile when you said you were in Australia. You said you would come and fix a leak the next Monday 2 May 2001 when you returned to NZ. Despite repeated attempts since to contact you on both your home and mobile phones and leaving messages we have not heard from you since. This is most disappointing follow up service and evidently your guarantee… doesn't mean a thing. Rating applies to follow up service."

Steve responded:

"Hi Craig you must have heard me wrong as I was not due back in NZ until the 13th of May. As this house is your rental we sorted the leak out as soon as we got back in NZ.
We had found that the leak was comimg from a drill hole that one of your builders must of done while installing the skylight during the renovations. "

"Hi fellow No Cowboys Members. I found Camelot roofing on NCB. Steve made an extra effort to come out at a convenient time to us to provide us with the roofing quote. I accpeted his quote and the job was completed on time. They also did alot of extra work at no cost to enhance the look of my house and to clear one of my blocked drains."

"I would like to thank the guys at Camelot Roofing for resurfacing my roof . I found them on no cowboys and would highly recommended them to all my friends. They turned up on time and completed the job on time.I found Steve very reliabile and understanding of my needs.

"The communication was abysmal, it took weeks and many phone calls before the job was completed. They did not turn up when they said they would right from the start. The man who washed the roof arrived a day early, when there was laundry hanging up and furniture outside, luckily we had a friend staying (normally there would not have been anyone at home that day) and she managed to get this in before it was covered in old paint a moss from the roof. She was also able to stop him when the high… pressure of the water blaster he was using to clean the roof caused the roof to leak resulting in water dripping on the furnishings inside and stains on the ceiling in the lounge. (He said he would turn the pressure down to a ¼ of what it was to finish washing the roof).
It took another week to get a paint chart out of him so we could decide on a colour.
Steve eventually came back to repair and paint the roof. After many more phone calls they finally finished the job 4 weeks after the initial visit and quote.
Paper was left around the chimney where it had been masked off (someone eventually came round to remove that), masking tape on the barge-boards, and paint poured down a crack in the garden. The bill was discounted for 'mucking us around' and Steve himself volunteered that 'we must think he was a bit of a joke' at one stage when he failed to show on time for one of the many appointments we made.
The finished work looks good and so far hasn't leaked.
I would certainly not wish to use them again or recommend them to anyone who wants the job done when expected."

"Had Steve from Camelot Roofing Ltd have a look at resurfacing my concrete tile roof. Steve came out when he said he would gave a very sharp price and completed the job on time. The roof looks great.Great trades men and very trustworthy."

"I phoned Camelot Roofing for a quote for replacement of my corrigate roof. I found Steve to be great to deal with and there quote was very competitive. Steve and the guys did a great job install my new coloursteel roof and would highly recommend."

"Great Company to deal with, Steve came to our house on a thursday evening and offered a price to fix a couple of small leaks, and to replace some old damages tiles, Saturday Steve and his team turned up and had the job completed within a couple of hours, Great couple of guys very friendly and professional.Would be happy to recommend Camelot to anyone with roof problems"

"We have been using Camelot Roofing Ltd for New roofs and replacement of old roofs for over three years now. We have found Steve and his team very reliable. I believe there quality of workmanship would be the best in the trade. We have used other roofers before but the Camelot Boys show them all up time after time. Good Work Boys (highley recommend)"

"An excellent service provideed by steve and the team at camelot, we had some leaks and a few sheets needed to be replaced, we rang steve and he came that same afternoon, by the next day we had secured the price and by the following week the roof was completed and leaks fixed, we have had no problems with our roof and job was of very high quality. If you ever need roofing or roof repairs done i definately recommend camelot roofing"

"Called Camelot Roofing as water was pouring in thru the roof of our business due to some old attachments on the roof, Steve came out inspected and retuened 1 hour later with all the parts to fix the problem, We havent had any issues since - Great quick service and a reasonible rate. Thanks very much."

Full name of the contact person undertaking the work on behalf of this business

Your first name:

Your email:

An email will be sent to this address to authenticate your feedback. If you don't get the email, please check your spam folder.
This email address will NOT be published on NoCowboys.co.nz, provided to this business or made available to third parties

Re-enter email:

Please confirm your email

Comments:

Write about your experience. The more information and details you give,
the more credible to other users your rating will be. Be as descriptive as possible - there's no limit

You can only leave a rating if you have engaged this business to work for you.

Reliability Did they arrive when they said they would? Was the job finished on time?

0%50%100%

Quality of work Were you happy with the quality of work this business provided?

0%50%100%

Value for money Was the job reasonably priced?

0%50%100%

Communication Was the business easy to communicate with? Were you kept up-to-date during the job?

0%50%100%

Opt in to our newsletter

Check this box if you wish to receive occasional news and prize emails from NoCowboys.co.nz