Find Your Courses

Each course is a unique mix of many different ingredients — from the subjects covered, to the student body, to the end career it leads to. You can use these points as a checklist of things that you need to find out about courses of interest.

Duties & Tasks

undertake negotiations on rates of pay and conditions of employment for employees and employers through enterprise bargaining negotiations

represent employees or employers before workplace relations tribunals on matters such as enterprise bargaining agreements, disputes and termination of employment

develop and administer policies on different employee classifications, wage structures and related matters

establish and maintain good relationships between employers and employees

examine and attempt to resolve workplace disputes and grievances (by acting as the management representative in discussions with trade unions about the effects of technological change on the duties of employees in a manufacturing workshop, for example)

study and interpret relevant workplace relations legislation (the laws formulated by parliament to control industrial practices in the workplace)

advise others on the proper procedures for carrying out negotiations and on the special regulations relating to employment and salary agreements

conduct research into particular workplace relations issues (such as the effects of changes in work practices on productivity).

Working Conditions

The work of workplace relations officers varies according to where they are employed. Those working for organisations with a large workforce aim to minimise workplace disputes by acting as a communication link between management and employees. Those working for employer associations or trade unions aim to protect the interests of the group they are representing.