Diversity and Inclusion at PayPal

We respect and value uniqueness and diversity, regardless of background, level or circumstances.

One Team Behaviors

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. Our One Team Behaviors demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

Driving innovation with a diverse team

Diversity is the catalyst of innovation. We’re committed to empowering talented people from every background and perspective to thrive. And we are proud to be recognized on Fortune’s 2018 list of Most Admired Companies.

We strive for a diverse workforce that includes people of different ethnic and cultural backgrounds, gender and sexual orientation, veteran status, abilities, and those who bring diverse thoughts, opinions, experience, and leadership styles - and all other characteristics that make people unique.

Our culture reflects our commitment to diversity as well. We work in ways that honors involvement, respect, collaboration and connection—where the richness of ideas, backgrounds, and perspectives are cultivated to create business impact.

We embrace these principles in all that we do, to deliver the best customer experience and make PayPal the best place to work. And we actively support our employees through our Diversity & Inclusion Communities, open to all who support the community vision: PayPal Pride, Unity, Opportunity, Serve, and Amplify.

These communities:
• Act as a key support mechanism and sounding board for our commitment to creating a fully inclusive environment for all PayPal employees.
• Serve as a collective voice around shared issues or concerns specific to the needs of a particular community, promoting a sense of “belonging” and an inclusive and respectful workplace.
• Provide opportunities for employee development, education, training, recruitment, retention and business outreach and development.
• Support innovation by providing insights on new markets, product development, and multicultural marketing, while enhancing PayPal’s reputation in the marketplace.

Supporting Equality for All

PayPal’s LGBTQ+ network, PayPal Pride, celebrates and furthers our commitment to Diversity & Inclusion and support for our LGBTQ+ employees and allies. We host 16 chapters across six countries.

In 2018, for the tenth consecutive year, PayPal earned a perfect rating of 100 percent from the Human Rights Campaign Corporate Equality Index, making it one of HRC’s “Best Places to Work” for lesbian, gay, bisexual and transgender employees.

Creating More Opportunities for Women

Through Unity, a PayPal affinity group of women and men working together to create more opportunities for women at PayPal, we are focused on gender equality and gender balance. The mission of Unity is to help women thrive, provide them with growth opportunities, and help the next generation explore the world of technology. Founded in 2007, Unity is a grassroots team with a presence in 35 PayPal locations across the globe.

Sample projects, efforts and events include:
• Participating in events for women to access industry knowledge and insight on technical trends
• Providing opportunities for building critical skills and leadership presence
• Facilitating strong mentoring relationships and personal development
• Supporting the next generation of women in STEM, while providing engaging volunteer opportunities
• Fostering career development through hands-on education and leadership observation
• Providing inspiration and motivation by hearing from role models about their career journey and opportunities to acquire knowledge from subject matter experts
• Creating opportunities for women to build technical acumen, and to share their passion through knowledge-sharing, meet-ups and hackathons

Providing Opportunity

Opportunity is focused on those who are specially-abled or disadvantaged in some way, including socioeconomic status. PayPal’s mission and vision is that every person has the right to participate fully in the global economy, and that we have an obligation to empower people to exercise this right and improve financial health. This philosophy not only extends to the types of products and services we provide the world, but also to the internal opportunities we provide current and future talent at PayPal.

Leveraging Other Experiences

PayPal employees who have served in the military, along with employees who support veterans’ causes, make up our military veterans network, called Serve. Through this outreach and development program, veterans contribute to making PayPal a more diverse and inclusive company by leveraging their experiences and training to assist their teammates and PayPal. Many of our U.S. locations host active chapters, and the program has expanded to include employees who are British veterans working in our London office.

The Serve network provides a place for veterans and allies to come together regularly, and offers professional and personal development opportunities, mentorship, and community outreach opportunities. This network advances veterans’ causes, along with a vision to nurture an environment of integrity, excellence, respect, teamwork, and leadership consistent with PayPal business and diversity initiatives.

Fostering an Inclusive Workplace for Black Employees

The mission of Amplify is to foster an inclusive workplace by enhancing the recruitment, retention and advancement of Black employees while promoting cultural awareness; offering professional development, networking and mentorship opportunities; supporting business initiatives by providing culture-aware insight and thought leadership; and enhancing and promoting the PayPal brand by establishing connections with external organizations, strategic partners and the communities where we live and work.

Promoting representation of Latinx communities within PayPal

Aliados is an employee led, self-directed voluntary group that offers opportunities to network internally, to attract a diverse employee base, to provide the inclusion of ideas and solutions, and to create opportunities for mentoring and career development. The mission of Aliados is to foster an inclusive workplace by enhancing the visibility, recruitment, and advancement of Latinx employees; while tying together our various global PayPal sites. In addition, we will focus on having a positive impact in our local communities by doing outreach, supporting digital inclusivity and education; in collaboration with similar communities in our industry.

Driving Social Innovation/Financial Inclusion

Making an impact

Through PayPal Gives, a corporate charitable fund that supports multiple employee giving programs, employees can make a lasting impact in their local communities. With local GIVE chapters in more than 27 PayPal offices in 16 countries, teams can dedicate time and resources to locally selected volunteering and fundraising efforts, including submitting grant applications for funding.

We support everyone at PayPal who gives back through team-based projects, charitable fundraising drives and individual matching gifts – all of which contributed to our No. 19 spot on Fortune Magazine’s Change The World list.

Hacking for good

PayPal has some of the best minds in technology, and we use this talent to build solutions that will empower nonprofit organizations. Through our Opportunity Hacks, employees worldwide compete in teams to help nonprofit organizations solve real business problems, such as improving user experience, SEO and donation flows.

Since its founding in 2013, Opportunity Hacks have enlisted over 1,000 participants to help more than 125 organizations in need.

Powering giving

We are committed to our mission to democratize financial services for people all over the world. At the heart of our efforts is the work we do to harness the power of our global payments platform to create a worldwide network of good. We’re pioneering new ways to enable faster, more secure giving to support causes around the world. Through our giving platform, we can democratize financial services for people all over the world and enable people to seamlessly support their communities and the causes for which they feel most passionate.

Helping people & businesses grow through financial inclusion

Every day, we work to provide more affordable financial products and services to small businesses around the world. Through the PayPal Working Capital program, we help businesses access the critical capital that they need to grow.

Helping women return to the workforce

Keeping and supporting women in technology requires fresh thinking about talent. That’s why we’re offering a 16 week paid program and the opportunity to attend a technology bootcamp to serve as a path for women to return to the workforce after a career break.

Powering Women in Technology

Let’s face it. Women are underrepresented in technology. While there has been an increase in the numbers over the years, there’s still plenty of room for improvement. That’s why we started the PayPal Women Luminaries Program. We want to encourage young women who are passionate about technology to pursue a career in the field and create an impact.