Refund Policy

Customer satisfaction is our primary concern. Your order is guaranteed to arrive in perfect condition! We use the latest packaging materials to ensure that you receive your order fresh and in a pristine condition. Sorry we cannot replace or refund custom made orders, (decorated chocolates, or to order custom wrapped chocolates), unless it is a result of an error on our part, in which case simply contact us to return your order for a prompt replacement, refund, or exchange.