I checked the autowhitelistForceDelivery.txt file and the sender is NOT in the list. Help?

Replies: Posted By: sgeorge
Date Posted: 23 May 2007 at 3:06pm

Interesting indeed. Are you running SFI or SFE? (I'm only familiar with SFI)

I would search my log file from today for "tblWL_DomainsIPs", or the file name for my whitelisted domains/ips. See if the file had been reloaded or inaccessible due to someone/something changing or updating it. Also see if logs indicate changes to or trouble accessing Filters.ini.

And it continues to list all the files it reloaded. Looks like it worked after that. Now the million dollar question: why did it restart at 9:46? The event viewer helped me figure this one out -- my assistant restarted it to access it in his terminal session. I always run it locally.

Back to the original question: why didn't it work at 9:39, but it worked when the tables were reloaded at 9:46?

Posted By: sgeorge
Date Posted: 23 May 2007 at 3:43pm

...Indeed, that is the million dollar question. To answer a question with a question...

Why is SpamFilter loading these files from its temp\domains\ALL DOMAINS\ folder? On my (SFI) installation, SpamFilter attempts to load from domains\SFI\. I'm speculating that the temp\domains\ folder is there as a backup/fail-safety for your domain lists, and I wonder if the domain lists in SpamFilter root\domains\ had been missing or inaccessible upon restarting.

If it didn't work the first time, but worked the second, the most logical explanation would be that data in the "Whitelisted Email From Domain" list was changed.

Can you look thru the logs for today for the text:

Reloading file for tblWL_DomainsIPs

This will tell you if/when SpamFilter has reloaded that whitelist, which is the one that apparently caused the correct whitelisting the second time. Please note that this event will be logged every time SpamFilter is started, and does not necessarily indicate a change.

As far as the path "temp\domains\ALL DOMAINS", please ignore it, as we use it internally to temporarily stage some of the filter files.