You’re Only As Good As Your (Online) Reputation

71%OF CONSUMERS
surveyed changed their perception of a company after seeing a brand response to a review.Source: Bazaarvoice Conversation Index 6

Foundation to Your Reputation

Getting listed on top review and directory sites is essential to building trust with consumers and increasing rankings on search engines. As part of our Reputation solution, we check dozens of these sites, making changes where necessary and ensuring that your business is properly listed.

No Surprises!

Your online reputation can make the difference between a new customer and a lost opportunity. In order to take action and improve your reputation, you need to know what people are saying about you online. Our Monitoring feature solves this problem by notifying you when a new review is posted.

A Professional Response

When a negative review is written about your business, we’ll craft a timely and professional response to review with you before posting. This has a major impact on lessening the damage of a critical review. In fact, 71% of consumers change their perception of a business after seeing a response to a review.*

Supercharged With Marketing Automation

Reputation Management is effective on its own, but Marketing Automation takes it to a new level.

Help Your Happy Customers Be Heard Online!

It’s an unfortunate fact that unhappy customers are far more likely than happy ones to leave reviews online. However, when you pair Reputation Management with Marketing Automation, we help you level the playing field by encouraging happy customers to speak out.