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The reception was absolutely terrible. Something needs to be done about the PR and good rapport with customers. We found it very rude that at 10:30 am someone rudely WALKED INTO our room to ask us to leave in 5 minutes. You should probably review the 11 check out time then but even so, courtesy and privacy are very prime...
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A well located accommodation with great facilities and really nice rooms. I've stayed here on two separate visits, it costs very little to travel back and forth the waterfront and is far superior to other, more expensive hotels I've stayed in during Cape Town trips. Bettina and her staff in particular were wonderful - a special and huge thank you...
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A 'sister' to Cotswold House which can be found on the opposite side of the street, this lodge is comfortable, well equipped and great value. Not with as much character as Cotswold, none-the-less the hospitality from Betty and Gail at Lagoon Lodge is warm and welcoming. It offers genuine choice to the Traveller when compared to central Cape Town hotels...
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Wasn't very happy with the service or quality of the Lodge. We arrived and they weren't ready for us? The room we got was not what I requested. But thank goodness there was a larger room available. The Room needed upgrading and redecorating. The owners of the lodge never came to check if we were ok? The breakfast room was...
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We spent 6 nights at Lagoon Lodge and it was super, the room was very comfortable and the team looked after us very well, so much so that we didn't want to leave. Thank you for being so caring during a time of need.

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Also Known As:

Lagoon Lodge Guest House Cape Town/Milnerton

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