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Check FAQsbefore you ask

How to order products?

If your interest in our products and wish to know more information, please directly send the email to our oversea sales department info@360bulb.com or make a call. will respond with quick service maximum within 12 hours.

How much is the delivery?

We usually deliver goods in 7 business days after the receipts of your bank payment. But it will take a little longer if the special big order or with the heavy burden of production task. It also takes time if the product is not standard.

How will my order be shipped?

1> Customers tell us the valid courier account number before shipment, so we can ask the courier to collect the goods. Customers can also arrange couriers, forwarders and shipping agents to collect the orders at our warehouse after we notify it is ready. 2> If under Ex Works term, customers need us to send goods, we will charge the necessary fee into the proforma invoice.

How to trace our order?

The tracking number will be forwarded to you by email after shipment. you are encouraged to use the specific tracking link below according to according shipping method. Or you may inform us to check with registered mail companies or carriers companies.

What payment conditions accept?

We only accept 2 payment ways at this moment. One is T/T (telegraphic transfer or wire transfer). Another is Western Union transfer. Payment is transfered and received before shipment. Can accept the following currencies: USD, EURO, GBP, JPY, AUD, CAD, CHF, NZD, THB and SGD.