This is a lively, interactive workshop with plenty of
opportunity to negotiate a variety of situations.
Challenging cases, including one developed by the Harvard
Negotiation Project, offer the participants a unique
experience and a chance to safely apply their skills and
knowledge. Feedback from team members encourages goal
setting and work on new behaviors. This course emphasizes
the critical role of preparation, strategy, and personal
performance.

OBJECTIVES:

At the end of this course, the participants will be able to:

Understand the two types of negotiations and the key
factors that influence a long- term, win-win result.

Understand the style, skills, and attributes of an
effective negotiator and learn behaviors that build trust
and credibility.

Utilize a 12-step process to effectively prepare for
a win-win negotiation.

Learn strategies and tactics during the negotiation
to achieve closure and reach a successful outcome.