No, we are unable to accept medical insurance for payment at this time. The Customer may have the option of obtaining a copy of the diagnostic bill from the provider after services are rendered and submitting directly to their insurance carrier for reimbursement or application of bill to deductible, health savings account, or health reimbursement account.

No. DiagnosticWorks schedules its customers with providers who are members of the DiagnosticWorks network. Member Providers, including, but not limited to, radiologists, neurologists, and physiatrists, agree to a set of discounted fees for each diagnostic procedure when they become members of DiagnosticWorks, and DiagnosticWorks keeps an administrative fee out of the total payment received from the Customer.

What happens if I decide that I would like to cancel my appointment?admin2015-01-22T16:56:54+00:00

You should contact the facility at which your service(s) were scheduled and cancel your appointment. Once DiagnosticWorks has verified with the facility that the appointment was cancelled and that no services were rendered, DiagnosticWorks will issue a full refund back to the card which was originally charged.

What diagnostic services can I schedule through DiagnosticWorks?admin2015-01-22T16:57:02+00:00

We are able to schedule you for Magnetic Resonance Imaging (MRI), Computed Tomography (CT Scan), X-Rays, Ultrasounds, Mammograms, Sonograms, and Bone Density Scans, along with almost any other diagnostic test.

What is the full process of scheduling an appointment through DiagnosticWorks?admin2015-01-22T16:57:08+00:00

Once patient agrees to a location and fee, DW Call Center Employee will take the Customer’s payment information and process the payment account for the entire procedure fee in order to verify that the patient has enough funds available to pay for the discounted procedure.

Once Payments are authorized and processed, Customer’s unique one-time DW Account Number is generated. DW provides Customer with the Account #, which Customer provides to the facility at the time of appointment.

2 weeks after the scheduled appointment date, if DiagnosticWorks (DW) has not received a medical report from the Facility, DW will call to verify that the appointment was executed. If appointment was not met, DW will attempt to call the Customer to reschedule. If an appointment is not met within 30 days of initial scheduled appointment, the funds on the Customer’s credit card/debit card will be refunded back to the Customer’s charged account.

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ABOUT US

DiagnosticWorks is a national radiology network providing access to medical imaging services, including MRIs, CT Scans, X-Rays, Ultrasounds, Mammograms, and virtually all other forms of diagnostic testing, throughout the United States. No person's health or life should ever be compromised by their inability to access affordable medical imaging diagnostic services. DiagnosticWorks provides access for carriers, agents, case managers and even consumers to high quality radiology locations at network prices, resulting in significant savings without sacrificing quality.