How AI is struggling to keep a lid on the social media tinderbox

PR-wise, social media has really had a rough few years. After it was somewhat naively triumphed as an unambiguous force for good in the wake of the Arab Spring, people are waking up to its dangers. We've already covered the inconvenient truth that our brains may not be evolved enough to cope with it, and the awkward realisation that fake news and trolling could be a feature rather than a bug - but it's hard not to have some sympathy for the companies struggling with the scale of a sociological experiment that's unprecedented in human history. Every day, over 65 years' worth of video...Read more ...