Calls to 999 for back pain, insomnia and teeth fillings

Calls to 999 for back pain, insomnia and teeth fillings

THE ambulance service wants to avoid 999 calls about fillings, back pain, drinking too much and struggling to sleep this Easter.

It has published these exampled of calls from last year ahead of the long Easter weekend coming up.

North West Ambulance Service (NWAS) wants to remind people to use the NHS 111 phone number or online service for non-life-threatening problems.

Jackie Bell, head of service for 111 at NWAS, said: “Easter is one of the busiest times of year for our NHS 111 service.

"With two bank holidays and Easter Sunday, people often forget to make sure they have the medication they need in plenty of time and may need medical help before their GP reopens on Tuesday.

“We’ll be increasing our staffing levels by 45 per cent with more health advisors on duty over the weekend but we’re urging people to make the most of NHS 111 Online if they need to which is now available across the North West.”

Staff expect a 31 per cent increase in 111 calls over the Easter period.

NHS 111 Online is the new way to access healthcare for patients who need urgent help and advice and unsure where to turn.

With pharmacy and GP closures, it’s important to check local chemist opening times, collect any prescriptions.

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