FAQs

The PerformaSleep Mattress

The PerformaSleep™ mattress was specifically designed for people with an active lifestyle that need to recover fast. The CopperCool™ Technology infused into the top layer of the mattress help dissipate excess body heat, give a variable support, and eliminate any moisture. The PerformaSleep Enersorb™ material also gives you that bounce you need to help you move freely throughout the bed and not feel like you are stuck in a hole as with traditional memory foam mattresses.

The CopperCool™ technology in the mattress wicks away excess body heat allowing you to sleep cooler throughout the night. When you are laying on your mattress your body will naturally compress the foam and in result the copper and gel particles infused throughout the top layer of the mattress start to coalesce together allowing for the heat to travel away from the body, from particle to particle. Our foam components also have higher airflows than most mattresses on the market today allowing for better heat dissipation.

If you are an athlete, box owner, chiropractor, etc and are interested in getting more involved with PerformaSleep, please send us a quick note via our Contact Form and one of our qualified Sales Representatives will reach out to start the conversation.

Once the mattress has been opened and placed we ask that you allow for 8-10 hours before sleeping. If you don’t have 8-10 hours to let the mattress sit then please start enjoying your mattress immediately.

Everyone’s body is different but if you have already been sleeping on an all-foam mattress we believe you will adjust immediately and begin to notice a difference immediately. If you have been sleeping on any type of spring mattress it might take your body a little more time to adjust and this is why we ask that you sleep on the mattress for a minimum of 30 days to allow for this process to happen. Some people’s bodies are just a little more stubborn than others.

I see the PerformaSleep mattress cover is removable. Can I machine wash it?

At this time, the PerformaSleep mattress cover is designed for easy removal to be spot cleaned or dry cleaned only.

The unique construction and technology of the mattress allows you to sleep cooler and better by elevating any pressure points in the mattress. This in return gives you a better night’s sleep which in result will allow you to do better in your everyday activities.

The PerformaSleep™ mattress is made up of Polyurethane foams. All of the foams that are a part of the PerformaSleep™ mattress are CertiPUR-US certified, meaning they are made without ozone depleters, formaldehyde, lead and other heavy metals, and are low VOC. To learn more about our CertiPUR-US certification, visit ceritpur.us.

When you lay down on your mattress your body will naturally compress the foam. As a result, the copper and gel particles infused throughout the top layer of the mattress start to coalesce together allowing the heat to travel away from the body, from particle to particle.

There are numerous copper products sold on the market today to help with reducing swelling, joint and muscle soreness. This is why PerformaSleep’s CopperCool™ gel foam was scientifically developed with thousands of copper infused gel beads. Additionally, copper is cooling. PerformaSleep™ invites you to search the internet to fully educate yourself on the health benefits of using copper products and how they enhance your life.

The Enersorb™ material gives you the same comfort, conformity, and pressure relief as memory foam but without the slow recovery. This is what gives you that bounce and allows you to move freely throughout the bed. Our Enersorb™ material is also more breathable than memory foam or latex allowing for better heat dissipation.

We highly doubt this will ever come about, but if for some reason this happens we will ask a couple of things:

We ask that you sleep on the mattress for a minimum of 30 nights before returning it. When you buy a new mattress it takes a little time for your body to adjust to that new mattress–most people will adjust immediately but others will take a little time. This is because a new mattress is going to feel completely different than your old mattress. Why? Your new mattress is giving you proper support to allow for a proper spinal alignment and your body is most likely not used to that from your old mattress.

If you have slept on your mattress for 30 nights and still are dissatisfied then please just contact us through our contact page and we will take care of this for you.

If you have done all the proper things we ask and are still dissatisfied within the 100 night trial then no worries, just contact us through our contact page and we will get it taken care of for you. Once a return is requested, please allow up to 2 weeks for us to send a courier to your home to pick up the mattress at no charge to you!

Once a return is requested, please allow up to 2 weeks for us to send a courier to your home to pick up the mattress at no charge to you. Once we receive proof of pickup, our system will process your refund within 5-10 business days. If you don't see the funds back in your account after 10 business days, contact your bank or financial institution for further information.

Returns for Amazon purchases must be initiated through Amazon.com directly. You can begin the process by logging into your Amazon.com account and submitting the return and refund request order.

We recommend giving Amazon Customer Support a call for return options. You can contact Amazon Large Item Pickups toll-free at 866-423-5353 to make arrangements. Please be sure to ask for Special Handling Department, as they are better to help with your mattress return.

Please keep in mind, if you buy directly through our website you are guaranteed our 100 night risk-free trial, whereas Amazon usually has a 30 day return policy for most items. All Amazon orders are subject to Amazon terms and conditions.

Yes! The cover on the PerformaSleep Pillow are removable and washable, and we recommend you wash them regularly. Remove the cover and machine wash with a mild detergent on a gentle cycle with cool water. Air dry or tumble dry on low heat.