Personal Risk Services

The version of Internet Explorer you are using is no longer supported. We recommend you upgrade to the latest version or use Chrome, Firefox, or Safari.

This site may be inaccessible or not function properly based on browser settings or when in private browsing mode. Turning private browsing off should remedy the problem.If you continue to experience problems, please contact the Customer Care Team at 866-324-8222 during normal business hours.

Chubb. Insured.

Welcome to the new Chubb Customer Portal

The ACE Policyholder Center has redirected you to the Chubb Customer Portal, as we are combining all of our Personal Risk Services clients into a single, unified website to better improve our online service and user experience.

Please follow the steps below to access your account.

Features offered on the new Chubb portal:

The new Chubb portal offers improved design and features. From the Chubb Customer Portal, you can view policy, claims, billing and inspection information associated with your policy. You can also pay your bill, enroll in and manage recurring payment methods, and print your policy documents, including auto identification cards.

Accessing your Chubb account:

To access your account, simply close this window and follow the three steps below. We have prefilled your existing User ID, so you won't have to enter that information again.

Enter your existing password

Answer 3 security questions

Update your policy nickname, if you want

Once you complete those 3 easy steps, all of the policy information you saw on the "ACE Policyholder Center" will be accessible from the Chubb Customer Portal. We realize that time is precious and we appreciate you taking a few moments to sign into the Chubb Customer Portal.