Privacy Policy

Any Questions

Our customer support will solve your problems within 24 hours such as downloading, trial version use, purchase, discount, upgrade and refund etc. Please enter support center and contact us, we will help you immediately.

Featured Links

Online Help & FAQ

Privacy Policy

Internet user privacy and confidentiality is important to Newera Software. To better protect your privacy we provide this notice explaining our practices and the choices you can make about the way your information is collected and used.

Information Collection and Use

Newera is the sole owner of the information collected on this site. We will not sell, share, or rent this information to third parties in ways different from what is disclosed in this statement. Unless the user provides it voluntarily, Newera does not collect any personally identifiable information about visitors of the website. Some pages permit visitors to request additional information. Visitors are able to e-mail messages to Newera that will contain the user's name and e-mail address, as well as any additional information the user may wish to include in the message. Newera uses the information visitors provide about themselves to fulfill those visitors' requests. E-mail addresses are used to answer messages received only.

Information Collected During Purchase

When you place an order online with us, we use a third-party e-commerce service provided by Digital River or Paypal. We do not keep credit card information as part of your product registration. We keep information about purchasers in our database (name, email address, mailing address, phone...) to fulfill purchaser request only (lost program, codes...). Newera may use purchaser information to send free upgrades, information about lifetime license or special rebates. We will not sell, share, or rent this information to third parties.

Information Collected During Registration

During registration of products online (after purchase), users specify limited information about them. Newera may use this information to provide with notices of new information that may be of use or interest to users. This may include newsletters, website update notices, or notification on the availability of new products, and product updates. We will not sell, share, or rent this information to others.

Security

Given the nature of the Internet and the fact that no security system is perfect, Newera cannot promise that the information you provide will never be obtained by unauthorized persons. Newera does, however, utilize industry-standard practices to protect your personally identifiable information from loss, misuse, alteration and destruction. Such measures include using firewalls and security layers to protect certain sensitive transmissions of information. However, you are responsible for maintaining the privacy and security of your password.

Notification of Changes

Newera reserves the right to change our privacy policy from time to time. If Newera decides to change our privacy policy, we will post those changes on our homepage so our users are always aware of what information we collect from them, how we use it, and under what circumstances, if any, we disclose this information to third parties. If at any point Newera decides that we wish to use personally identifiable information collected from our users in a manner that differs from that stated at the time this information was collected, we will notify users by way of an email. Users will have a choice whether or not to consent to our using their personal information in accordance with our updated privacy policy.