Capita regrets taking on unprofitable primary care support contract

Capita has suggested it regrets taking on the primary care support contract which has been riddled with problems.

It added that the contract, which it assumed in 2015, would not be profitable for the life of the contract, which runs out in2022.

The admissions, made in front of the Public Accounts Committee (PAC) come as a National Audit Office report said NHS England's decision to award the contract to Capita had 'potentially compromised patient safety'.

Capita chief executive Jonathan Lewis told the PAC: 'If we were to approach a contract of this nature today, we would approach it very differently and - speaking for Capita as the relatively newly appointed CEO - unless we were comfortable that we could deliver against the spec, we understood the risks, we would not bid on it.'

He went on to admit that Capita has made loses of £140m since taking on the contract – an increase on the £125m reported by the NAO.

And he added: ‘We will not make money over the life of this contract.’

But he said this would not mean backing out of the contract.

He said: 'We made a commitment to deliver this service and reputations depend on that commitment.

‘We see the public sector as a segment of our market that helps us achieve a diversified revenue base, it’s a segment where we have services and solutions, where we can create value for the tax payer.’

if capita new why did they bid with disingenuous figures. They take on the contract and then shed crocodile tears with an intent for more public money to be cured into their coffers to make the system work.
There should be a ‘stress test’’ applied at the bidding stages by NHS England to see if the contract canoe delivered down the line without ‘cock ups’’and with out more money plugged into the system to make wrong right.
I would like to know who is paying for the pensions fiasco, I assume the tax payer.