COVID-19 + CHAIFETZ ARENA UPDATES

On March 12, 2020, the City of Saint Louis issued a public health emergency and are prohibiting events with attendees in excess of 1,000 people in an effort to slow the spread of Coronavirus/COVID-19. Effective immediately, Chaifetz Arena will be closed until further notice. In an abundance of caution, the venue will be thoroughly cleaned while closed.

We are currently working to reschedule all impacted events and will provide updates as quickly as possible. We ask all current ticket-holders to retain their tickets for these events until such time when a new date is determined as your current ticket will be valid for the new date. Please be patient and hang tight as we work through this unprecedented time.

Additionally, we have partnered with Ticketmaster to address all fan questions regarding the cancellation and rescheduling of live events. Visit the Ticketmaster Help Center by clicking here for guidance and check back regularly for additional information and status updates as they become available.

Impacted events include - please keep your tickets to the original date, they will be honored at the new ones

3.20, Festival of Laughs | New Date: September 26, 2020

3.21, Sturgill Simpson | Cancelled

3.28, Gateway Blues Festival | New Date: TBD

4.8, AEW Dynamite | New Date: October 7, 2020

4.11, NF | Cancelled

4.17, Legends of Hip Hop | New Date: November 7, 2020

4.24, The Millennium Tour | New Date: TBD

5.23, Three 6 Mafia | New Date: October 2, 2020

5.29, Lauren Daigle | New Date: April 2, 2021

7.5, The 85 South Show Live | New Date: TBD

FAQ's

Due to the influx of rescheduled events across the country, Ticketmaster is experiencing an unprecedented volume of calls and refund requests. On select events, additional time is being required to determine the refund policy as these events are working through an extreme number of rescheduled dates with numerous venues across the U.S. Please be patient and hang tight as they work through this rapidly-evolving situation.

We have partnered with Ticketmaster to address all fan questions regarding the cancellation and rescheduling of live events. Visit the Ticketmaster Help Center by clicking here for guidance and check back regularly for additional information and status updates.

Please hang tight! We are actively working with event promoters to confirm new rescheduled dates and will release that information and any updates as they become available.

Yes! If you are able to make the new rescheduled date, simply present your original ticket at the doors for entry.

All tickets purchased online via Ticketmaster or in-person at the box office using a credit/debit card will automatically be refunded. If you purchased tickets in-person at the box office with cash, you can bring the tickets back to the box office for processing. Please note, the box office is only open for limited days and hours (Tuesday & Thursday, 10am-2pm).

For the safety of our employees and all patrons, the following will be in place:

Mask must be worn in the lobby

Social distancing (6ft) will be observed

Entry/Exit doors will be clearly marked

Hand sanitizer stations will be available

Please wait to visit if you feel sick

Of course! The safety and well-being of our business partners and guests is our top priority at Chaifetz Arena. Our cleaning procedures are thorough and comprehensive, and following recommendations from the Center for Disease Control and Prevention and local authorities, our staff has increased the frequency of our efforts to disinfect and sanitize high-touch surfaces, such as doorknobs, escalators, elevator buttons and bathrooms.

Our staff, partners and guests are encouraged to remain vigilant and follow standard health precautions, such as consistent hand washing, covering coughs and sneezes, and following other routine hygiene protocols. We encourage individuals who are sick to stay home.

We will continue to closely monitor the situation, so that we can quickly make adjustments should the CDC or local authorities recommend different or amended precautionary measures.