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(1)

Avoid JF Photography

The owner (Jamal) is very unprofessional. His office doesn't pick up the phone (once they have your money). They don't return phone calls. Because they don't have any phone relations, all communications must be done through email and you don't always get same day response. This is not good when they send you edits that require more work and weren't done as asked. This is because his graphic artists struggled with edit requests, and it took many rounds before large individual portraits came out correct. We had to refrain from edit requests to the rest of our 60 photos in our wedding album for fear it would take a year to get it right.

Going back to the individual portraits, after 5 rounds of edits on 6 photos, Jamal sent them to be printed without our sign off. 5 rounds of edits done via email as he would not call us back to discuss. He knew that we were targeting getting these done for Christmas (we had a early November wedding). We were clear that we wanted it done right even if that meant we couldn't hit the Christmas deadline. He decided to print them without approval. One day, we got home and surprisingly found a Fed Ex package with the pics. Luckily, they were good enough. We wrote Jamal to complain about his radio silence and the inability to call and discuss requested edits. He ignored the email.

The shooter was very enthusiastic and good with kids. However, a good handful of our pics were out of focus. We wanted a pic of both families together. Every shot of this group was out of focus and couldn't be used. Several of our outdoor pics by a fountain lake were out of focus as well.

Do yourself a favor, avoid JF Photography. The professionalism and reliability doesn't match the price. The headaches are not worth it. There are so many good photographers in NJ that you are better off with someone else.