Top Critical Review

"I have never had a bad experience with the Jeep brand until now"

Jalynn»OK»2016 Jeep RenegadePurchased May 2016|Verified

I am a loyal Jeep customer and have been for over 30 years. I bought my new 2016 Jeep Renegade in late May 2016. I loved it! It was a fun, cool car. However, 2 months after purchase, the back up camera became misaligned, I assume from opening and closing the tailgate, which must have jarred it loose. I was disappointed, but decided to live with it. Then, on September 16, the engine light came on, indicating my car was overheating. Thankfully I was in a large city, so I took it to the nearest Jeep dealer. They discovered a circuit to the cooling fan was defective and needed to order the part. And, now 38 days later, my car is *still* in the shop, because the part they need is on backorder. They say they have no idea when the part will arrive. They have also said my car is "so new" they can't get parts for it. I am so frustrated, discouraged, disappointed, and angry. I have never had a bad experience with the Jeep brand until now. I have now made two payments on a brand new car while it sits in a maintenance shop. Unacceptable.

Originally Reviewed on Oct 4, 2016

I am extremely loyal to the Jeep brand, but I am disappointed in the performance of this new vehicle and the length of time it is taking to get the part to repair the cooling system. It has been in the shop for over 2 weeks.

"So my main complaints would be with both front seats, especially the driver power seat, and not having a good ole cd player"

Abbie»FL»2016 Jeep Renegade|Purchased Apr 2016|Verified

Have only complaints about the power driver seat, does not have enough positions for a shorter
driver, and mainly the front part of the seat raises, instead of the entire seat, which tends to make
my knees touch the steering wheel, and I'm only 5'1. The passenger seatheadrest leans forward way too much, dealer could not adjust, recommended lowering the back part of seat back, which would make for a very uncomfortableride for most passengers. Also the parking break switch is not in a safe location, too close to a cupholder, I have accidentally engaged it twice, luckily in my own driveway. And last but not least, the option of a cd player should be there for the consumer. iPhones, iPods, etc. are good, but they require too many adjustments on a road trip, which is as unsafe as texting! So my main complaints would be with both front seats, especially the driver power seat, and not having a good ole cd player.

Originally Reviewed on May 7, 2016

Only two negatives for my 2016 Renegade, NO CD PLAYER and front seats are not comfortable enough for long trip. Power driver seat does not have enough height adjustments, only the front of seats adjusts in height, and the headrest on passenger seat leans forward way too far, dealer could not adjust it, so the back of the seat has to lean backward, which is not comfortable for a shorter person.

"When using the heat not with automatic setting, your windows fog up, seems only way to keep that from happening is using automa..."

Stephanie»CT»2016 Jeep Renegade|Purchased Apr 2016|Verified

Pros: Nice handling, great on gas consumption, regular gas can be used, which is a plus, the features of automaticwipers, and the seat and steering warmer is good, the auto air feature is also great as it keeps the car in a set temp, the sound system is decent. Interior is good.
Cons: When getting on the highway or stepping on the gas to increase speed, the delay in going fast is annoying. When using the heat not with automatic setting, your windows fog up, seems only way to keep that from happening is using automatic setting. Black gets dirty quickly and easily scratches. When it rains, water accumulates on the roof and bottom of doors, so you let out the water from the bottom when you open your doors, and the roof water when driving goes away, but be sure to keep the windows closed at first or it will all go into the car.

"Any chance that Jeep will be coming out with computer driven model in the future"

Thomas»CA»2016 Jeep Renegade|Purchased Jul 2016|Verified

Don't be surprised if you only get 20 mpg city and 26 mpg highway. That's what I'm getting. You might want to wait until Jeep comes out with a hybrid. The car is fun to drive with a solid exterior and style branded interior. 12.7 gallon gas tank limits driving range and increases time spent at the pump. My Jeep is perfect for me now...but I'm aging fast. My next vehicle will be one where I don't sit behind the steering wheel. Any chance that Jeep will be coming out with computer driven model in the future? It would be a new class of auto...an "SDAV"...
Self Driving Adventure Vehicle...
You should make it your mission to build one...Good Luck!

Originally Reviewed on Nov 18, 2016

This is my fourth jeep and I'm not counting the one my folks had in Cairo, Egypt back in 1949 when I was born...my basket traveled in the back seat. All my Jeeps have been rugged, cool, unique and capable of travel on multiple surfaces...road or no road. Never expected a Jeep to be economical, but wouldn't it be cool if Jeep could develop a hybrid engine that got 40 plus MPG? Imagine crossing the Mojave on a single tank... Jeep already has a Sahara model. The new hybrid could be the Sinai Edition and would have a badge of a single hump camel...Good Luck! Looking forward to the return of the Jeep truck. Thanks.

"The Jeep Renegade is small and sport and fun to drive but more roomy inside than any other car I have been in"

Sally»CA»2016 Jeep Renegade|Purchased May 2016|Verified

The Jeep Renegade is small and sport and fun to drive but more roomy inside than any other car I have been in. It makes me feel younger to drive it. I LOVE the car and would not change anything about it...However...It has problems. The Beats speaker system is awful and sounds like a tin can. The trim on the door panels is coming off on both driver and passenger doors. The windshield wiper won't go down all the way. The AC smells like mold. The brakes squeak and grind. The gas mileage is awful. I only get 14 mpg and most Jeep Renegades get more like 20+. The back hatch lock doesn't work half the time.

"I have never had a bad experience with the Jeep brand until now"

Jalynn»OK»2016 Jeep Renegade|Purchased May 2016|Verified

I am a loyal Jeep customer and have been for over 30 years. I bought my new 2016 Jeep Renegade in late May 2016. I loved it! It was a fun, cool car. However, 2 months after purchase, the back up camera became misaligned, I assume from opening and closing the tailgate, which must have jarred it loose. I was disappointed, but decided to live with it. Then, on September 16, the engine light came on, indicating my car was overheating. Thankfully I was in a large city, so I took it to the nearest Jeep dealer. They discovered a circuit to the cooling fan was defective and needed to order the part. And, now 38 days later, my car is *still* in the shop, because the part they need is on backorder. They say they have no idea when the part will arrive. They have also said my car is "so new" they can't get parts for it. I am so frustrated, discouraged, disappointed, and angry. I have never had a bad experience with the Jeep brand until now. I have now made two payments on a brand new car while it sits in a maintenance shop. Unacceptable.

Originally Reviewed on Oct 4, 2016

I am extremely loyal to the Jeep brand, but I am disappointed in the performance of this new vehicle and the length of time it is taking to get the part to repair the cooling system. It has been in the shop for over 2 weeks.

"One, the traction control kicks in and mutes performance at points you would not expect; dry pavement, light to moderate accele..."

David»MD»2016 Jeep Renegade|Purchased Apr 2016|Verified

I have had two slight reliability scares with my Renegade, both of which I understand are not unique to me given what I have found on owner's message boards online. One, the traction control kicks in and mutes performance at points you would not expect; dry pavement, light to moderate acceleration, and little to no steering input. I also had an issue one morning where after starting it, the engine began revving up to 2000 rpm and then dropping to idle, and then back to 2000 rpm.

"The software update for the 'uconnect' system fixed about 90% of the random issues (electronic bugs) the vehicle was having"

Michael»CA»2016 Jeep Renegade|Purchased May 2016|Verified

The Beats Premium Audio system is a total waste of money. Very little volume/power from the back speakers and no bass from the subwoofer.
I need to get the problem with the tow hitch fixed. The software update for the 'uconnect' system fixed about 90% of the random issues (electronic bugs) the vehicle was having. How the vehicle ever got released in the state it was delivered in, is beyond me. No quality control??

Originally Reviewed on Sep 14, 2016

My Jeep Renegade had lots of software issues/problems which the dealer has fixed under warranty. The Beats Premium Audio system is a big waste of money; the dealer agrees but can not fix. The nine speed automatic transmission is not responsive or smooth shifting.

"RE: Passenger interior is a little tight"

Jeff»WI»2016 Jeep Renegade|Purchased Apr 2016|Verified

RE: Stereo... Lower grades because the reception/antenna is poor compared to other vehicles I own or owned. Stations that I would get in clear with other vehicles don't come in clear with the Jeep.
RE: Passenger interior is a little tight. Understand why it is that way but another foot of leg space would be nice.

Originally Reviewed on Apr 29, 2016

I really liked the look of the new Jeep Renegade Dawn of Justice Limited edition. I liked knowing only a limited amount of them were being made. I love the all blacked out details and that in this specific model, I had a unique ride. I commute an hour to an hour and a half daily, so comfort and stretching mpg's were important. It's practical, yet has that tough, unique attitude to it loaded with a lot of features. Tons of value here... Love it.

"Now I bring a towel in my car to wipe it up"

Mark»IL»2016 Jeep Renegade|Purchased Mar 2016|Verified

I really like it. Here is something strange to note though: After it rains, when I open up the front seatwindows, water comes draining onto the interiorside door of the car—a lot. It's a bit bothersome, especially when it splashes onto my leg and runs into the power windowlock controls. It's a mess. Now I bring a towel in my car to wipe it up.

"bad backup camera and rattles a bit"

David»OH»2016 Jeep Renegade|Purchased Feb 2016|Verified

bad backup camera and rattles a bit. also the cruise control is not great and the engine doesn't run great while the air is on. I am also disappointed with how the vehicle warms up on not too cold of mornings it flutters a lot, along with the bad cruise control and engine while air is on I may not consider jeep again.

"The Jeep Renegade 2016"

Anthony»NJ»2016 Jeep Renegade|Purchased Oct 2016|Verified

The Jeep Renegade 2016. Sitting in the passenger seat, the windshield frame work on the left side and right is twice as wide in the inside as the outside frame, which creates a blind spot on the left and right side of the vehicle for cars and for people walking at you, crossing a street, or a bike rider waiting to cross a intersection. Once you get use to this, you can move your head to make sure no one is there.

"The Renegade is a great midsize car with awesome head- and legroom for our tall family"

Daniel»CO»2016 Jeep Renegade|Purchased Jan 2016|Verified

This vehicle purchase was for our son. We are all tall in our family, and it was important to get a car with good headroom but still be good in snow. The Renegade is a great midsize car with awesome head- and legroom for our tall family.

"The Renegade is a cute car and should come in cute colors"

Johnny»NC»2016 Jeep Renegade|Purchased Apr 2016|Verified

Only pitfalls I have seen are: no disc player or hard drive for music; cupholders are in an inconvenient place and no spare tire, that makes me a little uneasy. The Renegade is a cute car and should come in cute colors! There is no convenient place to put your purse and the cupholders need to be reworked, so you can reach them easier while driving!

"Although the elderly is probably not the focus group for this Jeep, I have easily convinced other seniors how easy and comforta..."

Nancy»NV»2016 Jeep Renegade|Purchased Apr 2016|Verified

My Jeep is adorable and a head-turner, but I love that I am able to sit up higher than a sedan, so I am able to see better when driving. Although the elderly is probably not the focus group for this Jeep, I have easily convinced other seniors how easy and comfortable this vehicle is to drive.

"I lifted body 1.5 inch and put on AT tires"

Michael»TN»2016 Jeep Renegade|Purchased Sep 2016|Verified

With 4x4 option, need to lift body a little more for ground clearance and to be able to put bigger AT tires. All 4x4 should come with AT tires. Mine came with sport tires. I lifted body 1.5 inch and put on AT tires.

"My $34,000 vehicle didn't come with a complete printed owner's manual and it has lots of complicated electronics that require a..."

Steven»CA»2016 Jeep Renegade|Purchased Aug 2016|Verified

My $34,000 vehicle didn't come with a complete printed owner's manual and it has lots of complicated electronics that require a manual. When an issue comes up while driving, I can't access the manual online or by CD. I've ordered the free printed manual, but really, a vehicle that costs more than $15,000 should come with a complete manual.

"It's also a lot roomier in the driver's seat than my Liberty was"

MONTE»SC»2016 Jeep Renegade|Purchased Feb 2016|Verified

I love my Jeep Renegade - the Batman/Superman edition. It's pretty and interesting, very comfortable, easy to drive, corners very well, and has the removable sunroofs. It's also a lot roomier in the driver's seat than my Liberty was. Being a little lower to the ground is a huge adjustment. I went from a Cherokee Sport, to the Liberty, to the Renegade. Big change in ground clearance.

"But the limited edition is pleasing and is incredibly fun to drive and handles well in winter snow climates"

Emily»IA»2016 Jeep Renegade|Purchased Jul 2016|Verified

Buying this vehicle new off the lot has a lot of pros and cons. It's a fantastic, sharp looking vehicle but is costly brand new. The fabric seats really collect dog hair and no spare tire is a downfall. But the limited edition is pleasing and is incredibly fun to drive and handles well in winter snow climates.

"Have never in my life had a more uncomfortable seat in a vehicle - it's painful, I hardly drive this thing.."

M»IN»2016 Jeep Renegade|Purchased Apr 2016|Verified

Have never in my life had a more uncomfortable seat in a vehicle - it's painful, I hardly drive this thing...only back and forth to work because I have no choice. Also, I am over the top sick of having to listen to all the commands every time I want to send a message, I should just be able to say send and be done--way more trouble than it's worth.

"I have had great reliability from my Jeep vehicles"

NICHOLAS»AZ»2016 Jeep Renegade|Purchased Dec 2015|Verified

I love the new Renegade. I wish they offered a more powerful engine, other than that it is awesome. I have over 13,000 miles and no complaints or problems. I have had great reliability from my Jeep vehicles.

"Solid 4WD performance, gas milage, but could use a bit more power"

Trent»KY»2016 Jeep Renegade|Purchased May 2016|Verified

The Jeep Renegade Trailhawk is the perfect vehicle to get you from city, to suburb to off road. Works great for getting the kids to school, taking the wife to a night out in the city, and driving around the farm. Solid 4WD performance, gas milage, but could use a bit more power. Disappointed with plastic on panels outside the lights and above the bumper in the rear of the car. I would have expected something tougher for a Jeep.

"Please make seats that fit us heavier people (300+)"

Brian»SC»2016 Jeep Renegade|Purchased May 2016|Verified

Please make seats that fit us heavier people (300+). The cheaper seat cushions just flatten to plastic and they feel like sitting on a plastic chair. The seats need to stand up to us and not flatten out.

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