Thursday, December 23, 2010

From everyone in Operations we would like to wish you a happy holiday season, and wish you good fortune and progress in all of your endeavors in 2011!

The GOC will continue to provide round the clock holiday coverage in case of emergencies over the holiday season. You can continue to open tickets at https://ticket.grid.iu.edu/goc/open, send us mail at goc@openscinecegrid.org, of call us at +1 (317)-274-9699. However, we will be operating on holiday procedures on Friday the 24th and Friday the 31st. During this time any reported non-emergency issues will be handled on the next business day.

Thanks to everyone for a very successful year! And here's to your continued growth and prosperity in 2011.

Wednesday, December 8, 2010

The schedule for the GGUS Certificate change has been moved. The change will now be made at 14:00 UTC on Thursday, December 9, 2010, which is 8:00am local time for the GOC. This will allow us to greatly shorten the ticket exchange outage. Please note that while no problems are expected, we will check to make sure that all tickets were exchanged correctly during the time it takes to switch our trusted certificate.

Again, during this time, all Alarm-level events will generate telephone calls.

Tuesday, December 7, 2010

The GOC will upgrade the following services beginning at Tuesday, December 14th, 2010 at 14:00 UTC. The GOC reserves four hours (14:00 - 18:00 UTC) in the unlikely event that unexpected problems are encountered. We encourage users to test affected services before the production release.

GOC Ticket 1.31 (https://ticket.grid.iu.edu)

ITB version is now available for testing at https://ticket-itb.grid.iu.edu

Updated backend script that generates data cache.
Added a new class definition for monthly delta
Added capability to cache the DB fetched records for daily and monthly transfers
Added a join to the JobUsageRecord to fetch the number of jobs for hourly transfers.
RSV Collector (rsv.grid.iu.edu)

Major updates on the RSV report scripts. The script will no loner rely on t2.unl.edu web services and it will use rsvprocess.grid.iu.edu for RSV Metric data.
OSG TWiki (https://twiki.grid.iu.edu)

ITB version is now available for testing at https://twiki-itb.grid.iu.edu; we encourage users to test this service before the production release.

(Related to the last TWiki X509 authentication) Streamlined the Apache configuration files so that user can now access http:// URLs without being redirected to https:// Also, https:// will autologin if valid X509 certificate is provided.

On December 9, 2010, at 8:00 UTC (2:00 AM EST) the GGUS certificate allowing exchange of tickets with the GOC will be updated. This will require an update to the trusted certificate list at the GOC which will occur during working hours in the eastern time one. Between these events, tickets will not propagate between the two systems. After the update at the GOC, any tickets created during the 2:00-8:00 interval will be manually propagated as appropriate. Alarm level events will generate telephone calls as usual during this period.

The GOC has requested that this change be delayed until working hours in the US but has not yet received a response to this request. We will update this notification if the situation changes.

On December 9, 2010, at 8:00 UTC (2:00 AM EST) the GGUS certificate allowing exchange of tickets with the GOC will be updated. This will require an update to the trusted certificate list at the GOC which will occur during working hours in the eastern time one. Between these events, tickets will not propagate between the two systems. After the update at the GOC, any tickets created during the 2:00-8:00 interval will be manually propagated as appropriate. Alarm level events will generate telephone calls as usual during this period.

The GOC has requested that this change be delayed until working hours in the US but has not yet received a response to this request. We will update this notification if the situation changes.

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OSG Operations Team

Open Science Grid Operations Center

Based at Indiana University, the OSG Operations Group provides a single point of operational support for the Open Science Grid (OSG). Operations performs real time Grid monitoring and problem tracking, provides support to users, developers and systems administrators, maintains grid services, provides security incident response, and maintains information repositories.