About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.I love fan letters! LOL

Thanks. I have one of these washers I bought new 3 years ago, and I am waiting for the motor to quit. I have another here with a bad motor and I want to check to see if this is one of the bad ones. What, if anything, is GE doing about this?

My mother's GE Profile Top Load was purchased in August 2008. The Service Bulletin was released in Jan 2009. If GE recalled the motors back in Jan 2009 while the warranty is still within the first year, the mode shifter will not be burned out. This is the argument I used to get them to pay for mode shifter, motor and labor. YMMV though.

GE crammed the born to fail rotary compressor in their refrigerators for more years than I care to remember, then they crammed the born to fail control board in other fridges without any conscience.I believe GE does business on percentages of failure vs quantity.

What is funny about it is GE used to be so reliable years ago. You had confidence to buy a GE simply on that name. Not anymore. You could not melt down any GE mess and pour it on me. It is all junk now. What GE needs to do is go back to the old style top loading washer that made them famous. I would love to be in charge of a retooled factory for GE in my area. I bet I could get em back on track. The Gov needs to crack down on all these so called appliances that are supposed to outperform the older stuff.

« Last Edit: November 20, 2010, 08:56:45 AM by JWWebster »

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May the hinges of our friendship never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.I love fan letters! LOL

I have one of the old GE washers dowstairs right now. Model #WWA8340GAL. Works great till it goes into spin cycle, leaks water. I need to order the top tub gasket and it should be fine. That thing is a tank!

Finally, 2 technicians came this morning to replace the mode shifter and the motor. My mother washing machine is back in business.

After they left, I checked the motor part number. It is one of the faulty motor which is listed in the Service Bulletin. I am back to almost square one. I cannot believe that GE is still selling the faulty motor after putting out the service bulletin almost 2 years ago.

Well, have to spend more time to deal with GE or the GE authorized service company or BOTH.

Final update, I hope...The newly installed motor has the latest part number on the box. But the drawing number on the motor is one of problem motor listed in the Service Bulletin. If this motor was modified, it should another label with the new drawing number on the top of the motor. But there is none.

Instead of paying a technician to change the motor again, GE gives me 2 year extended warranty on the washing machine - just in case the motor is a bad one. This is a full warranty - not just for the motor and the mode shifter.

I am very lucky to get the 2 years old washing machine repaired for free and get an additional 2 years of extended warranty. I like to thank you the members who gave me a hand on troubleshooting my problem. Without their help, I do not have enough evident to proof that GE is at fault with my washing machine.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.I love fan letters! LOL