Amenities

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Availability

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Overview

Location

With a stay at Rafayel on the Left Bank in London (Battersea), you’ll be close to Stamford Bridge Stadium and Royal Albert Hall. This 5-star hotel is close to Buckingham Palace and Big Ben.

Rooms

Make yourself at home in one of the 65 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator (lift). Self parking (subject to charges) is available onsite.

Reviews

4.0Very Good2281 Reviews

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Reviewed 1 week ago

I stayed here a few times last year. On this first visit of 2019 I feel standards have dropped. The rooms are showing many signs of wear and tear, such as a large scorch mark from the iron in the centre of the carpet. Even a decent rug might have disguised it. The practice of sticking plastic discs on an otherwise nice shower tray is baffling.
What I find really odd is the large amount and nature of 'warning' signs in evidence throughout the hotel. For example, from the Jacuzzi in the spa 11 different notices are in view, three in the lift and various other strategic places. Most seem to be aimed at being quiet in the spa. The spa; steam room, sauna, Jacuzzi and plunge pool all ok. The issue here is that some guests think it appropriate to walk into the adjoining open gym area in bathing suits/robes/shorts and have a go on some of the equipment. Some form of access control is needed, like a door perhaps, operated by your room key. Maybe with guests like this all the warning signs are actually reasonable.
It does however, remain decent value with good sized rooms.

Another lovely stay!

Reviewed 2 weeks ago

I have stayed in this hotel many times over the last year and I would highly recommend it. From the moment you walk in the staff are warm and friendly. The food is excellent and the rooms are spacious. I will be visiting again soon.....

Not worth the price

Reviewed 2 weeks ago

I was brought here for my birthday as a surprise, the room was lovely and spacious. Really loved the tv screen in the bathroom. However, there was a lingering smell of bad sewage/draining and the hotel staff told us this was an issue across the whole hotel so they just gave us air freshener to spray. We met a couple in the spa who said they hadn’t experienced this in their room so clearly the staff just didn’t want to move us to another room. Unfortunate as we had planned to order some food to the room but it just smelt bad.

The spa was clean and had a great ambience, however the plunge pool was not in use and overall quite a small space. We felt really crowded with only one other couple in the spa area with us.

Tip: there’s parking on the surrounding roads from the hotel depending on what time you arrive, it may be outside of the parking restrictions.

Mislead by Owner

Reviewed 2 weeks ago

We booked 1 night pre-marathon for what we thought would be a relaxing evening, it wasn’t!

Around 11pm we woke to very loud music from a function downstairs. My Husband complained to reception via telephone then in person and was told the music would go on until 2am. They had no other room to move us to but offered us an apartment on the 15th floor which we accepted. But when we got there we found the apartment was in the process of being decorated with no furniture. We returned to reception and the owner was present this time. He was very apologetic and offered us a full refund in the morning. The following day he was unavailable but had directed staff to give us a 50% refund, not the full amount he’s said the previous night! We left our contact details but nearly 2 weeks later we have not heard from him.

Despite this there are pro’s to this hotel:
*Room was beautiful and immaculate
*Staff were friendly
*Free minibus to train and tube station

However would not advise staying on a weekend if expecting a quiet evening!

booked 6 months in advance then told 2 days notice room cancelled

Reviewed 3 weeks ago

had booked a room for the London Marathon travelling over 200 miles to get there.

Booked the room 6 months in advance to be told a few days before that the room was not available.

Spend the night after the marathon sleeping at London Euston train station.