伊豆高原 古民家の宿 一石屋

REQUESTS TO GUESTS

We would like you to understand the rules and favors for staying in our inn. Thank you for your cooperation.

■ You are kindly requested to give us the information listed below

（１）Your name, address and telephone number
（２）If you are foreigner, in addition to the above, your nationality, passport number and date of entry into Japan. (in some cases, we may ask for photocopies);
（３）Any other information that we find necessary.

■ We occasionally may refuse guests in cases where:

（１）All the rooms are full;
（２）Guests request special burden;
（３）Guests are affected by contagious diseases;
（４）Guests fail to fill in the required information;
（５）Guests refuse to obey the rules that we have set; and
（６）Guests are suspicious-looking;
（７）We find that our facility is in disorder or other situation in which our facilities are deemed inconvenient or insecure for guests’staying;
（８）Guests may cause any inconvenience for other guests or we receive complaints about noises and so on from other guests;
（９）Guests are all foreigners and no Japanese (we request at least one Japanese who lives in Japan to accompany them); and
（10）Guests may offend Japanese laws, etiquette and morals.

■ Precaution statements for using our facilities

（１）You cannot bring too many baggage items or baggage items that we judge may cause danger;
（２）You cannot cook anything using fire and make noises while having parties; and
（３）You cannot invite anybody who is not our guest into our rooms.

■ Precaution statements for destruction, damage and missing articles

In the case of destruction or damage to our facilities under the faults of guests, said guests may be expected to provide compensation.

■ Booking

（１）We do not accept long-term stays;
（２）Please inform us if arriving later than 18:00;
（３）We do not accept children below elementary school age;
（４）Prices on the list are all for one adult;
（５）Booking has to be done at least 7 days before your stay; and
（６）We do not accept credit card.; only cash can be accepted.

■ Cancellation

Cancellation charge will be applied according to the rules below

（１）Cancellation 3-4 days before the booking date ⇒30% of accommodation charge
（２）Cancellation 1-2 days before the booking date ⇒50% of accommodation charge
（３）Cancellation on the day (including the case of no announcement) ⇒ 100% of accommodation charge

■ Staying

The bookings are supposed to be done by the date of staying. Please be aware of the possibility that we cannot accept your requests.

■ Staying of foreign guests

（１）We cannot accept foreign guests who are not accompanied by a Japanese guest because we do not have enough staff who can speak English, Chinese and other foreign languages.

（２）So, foreign guests need to be accompanied by at least one Japanese guest who lives in Japan.

（３）Even foreign guests who can speak Japanese need to be accompanied by at least one Japanese guest who lives in Japan.

（４）We exhibit historically precious furniture in our facilities. In the case of destruction or damage of these, there is a possibility that you will have to provide compensation.

We have these strict rules above in order to ensure that all guests will be satisfied with our services. We beg your understanding in advance.