Doing my Internship at Grad River in the Health Information Management Department and have been given the opportunity to learn about how to deal with patient information, PHIPA, Release of Information. It has given me a hands on view of one department in the Medical Office field.

Unprofessional management and administration. This organization practices 15 years in the past, the management has no ideas on how to work independently or in the best interest of the front line staff. Culture of disrespect and negligence. It's a very self serving, mean environment. Very underhanded. Salaries and vacation time are not competitive

There is a good team spirit at the hospital, but departments and positions are very compartmentalized. Culture is archaic that resists change and modernization. A large business that lacks the ability to make and sustain a difference. Work is not overly challenging, and many people seem to be putting in time.

Pros

Relaxed atmosphere, people are nice, good work life balance

Cons

A lot of growth too quickly creating systems that are in need of updating. Archaic.

Enjoy working here, my unit is like a second family. we work as a team and help eachother out. we support eachother while at work and after work. Coming to work we know we have tasks and goals to attain yet we still have fun in a nurturing enviroment. All staff are treated with respect and kindness regardless of their status.

A typical work day begins at 8 AM. Firstly, meeting for grand rounds for specific patient information is discussed with the entire medical team. All the members and the physician agrees to the best treatment plan possible for the patients.

Further, as the day progresses. Observing the physician with each patient encounter and writing clinical notes. Also, few days of the week, patient care is needed and attended at the cancer clinic within the same hospital facility.

I loved completing my placement at Patient Registration, GRH. Everyday I would come in contact with new, interesting people and hear their stories, which I enjoyed fully. The work is very fast paced, which is an environment I thrive in. I love the people I worked with as well.

An aspect of the job I didn't enjoy was the fact it was unionized because I feel like since advancement is based on seniority, employees do not get recognized for their hard work and dedication, only for the hours they put in. That being said, I would not completely exclude the possibility of a unionized position.

Everyday can be different as far as work load however quality of care provided to patients is always exceptional. A supportive environment to work in. Management is very approachable. The most enjoyable part of the job is knowing what you do has a direct and positive impact on the most vulnerable of people, children.

This was one of the WORST places I have ever worked in my life. Some of my co-workers were the meanest people I have ever met. My department was full of drama every day. Management was part of it too. I would consider myself outgoing with a positive attitude and this place literally drained me of all of that. I cant lie the pay and benefits were really good but it was not worth being bullied and feeling sick to my stomach every single day i walked in the doors. My suggestion to anyone who is looking to apply to this specific department is to not do it. I think that it's something you would regret. The only thing that would make that department better is if they hired new management and got rid of any of the bad seeds who work there. I should also mention that if you do decide to work here you better know exactly what you are doing before you start. There is NO training provided and if you ask a question be prepared to not receive a straight answer. Management loves to talk in circles and leave you feeling even more confused.

Very budget oriented administration and management. All they care about is money. Many units work unsafe due to the workload. Sick calls not replaced. People are burned out, constantly forced to work sort. Administration is bullish. Union non-existent and pocketed by the administration. I feel the only thing that keeps me at work is my coworkers. Keep away, if possible.

This may be specific to the particular department I worked in, but miscommunication and backstabbing was so abundant .... i'm literally still in disbelief. Bottom line: I think GRH has gone the way of the corporation, ie too big for its own good. It's faceless and inefficient.

A typical work day is taking minutes, transcribing dictation, scheduling meetings. My managers are all friendly and helpful and have a good work ethic. My co-workers are also friendly and will always assist me. The hardest part is taking the minutes and trying to learn all the medical terms. The most enjoyable part is knowing I'm assisting people.

The atmosphere in the unit where I work is great. It's a pretty laid back environment and everyone is very friendly. Working at a job like mine makes it easy to want to come to work everyday. There is no stress and going home at the end of day without any stress is a very positive thing. The hardest part about this job is that my contract is coming to an end very soon and it's difficult to obtain a full time permanent job due to the number of people applying for jobs and also it's a union job so therefore seniority rules have to be followed.

I love, love, love the job here and I am hoping that someday I will be a full-time employee of Grand River Hospital.