Wednesday, July 29, 2009

Asus Comes Through

I still think I went through infinitely too much trouble, but Asus is now shipping a new eeebox by express courier. Obviously, one of the 30 email addresses may have penetrated.

Since I am standing on top of this popular blog that nobody ever clicks on, I had an advantage. If you look up Asus Service, I'm the top hit. I withdrew my witty post, but it will live on in infamy.

What could Asus do to repair the damage? Will I ever order any Asus product, through cheap internet channels? Do I have any confidence in them? Do I have to give up in their superior products and descend to old Acer, because of this fear? Who knows?

4 comments:

A nice letter describing your ordeal and outlining suggestions for improvement to Asus' customer service sent to the president of the company should soothe your conscience. What more can a concerned customer do to help a company provide satisfaction to it's customers?