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What if I'm towed?

FREQUENTLY ASKED QUESTIONS

Q. What do I do if my vehicle is towed?

A. If the police towed your car for a Traffic Offense or Expired Registration, you will need to get a release from the Sheriff’s Office. (See the “How do I obtain a Vehicle Release?” section below.)

If the police towed your car for Abandoned, Hazard, or as a Recovered Stolen Vehicle, you can go directly to the tow company and obtain your vehicle. You WILL NOT need to obtain a vehicle release, pending any special circumstances.

If your vehicle was towed as a Private Party Impound, you can go directly to the tow company to obtain your vehicle.

Q. What if I don’t know what my vehicle was towed for?

A.You can call the Records Unit at 503-785-5200. You will need to have your license plate number or entire VIN number.

Q. What tow company does Clackamas County use?

A.There are several tow companies which Clackamas County contracts to tow vehicles. They are called on a rotational basis. You can obtain the name of the tow company and their phone number from the Records Unit. You will need to have your license plate number or the entire VIN number.

Q. Is there any way to make a payment or get a release over the phone or over the Internet?

A. No. All releases must be obtained in person at the Clackamas County Sheriff’s Office at 9101 SE Sunnybrook Blvd, Clackamas. [ map ] All payments must be made in exact cash. We do not accept checks or credit/debit cards.

Q. I am the lien holder of the vehicle. Do I still need to obtain a vehicle release?