FAQ

ChoralPractice is a service designed to help choral singers to learn their parts to some of the major choral works, using multi-track learning files synchronized with an animated sheet-music view where you can adjust the levels of each individual voice in real-time using a mixerpanel. ChoralPractice is available both as a web-player that runs in your browser and as iOS Apps in AppStore.

ChoralPractice will run in the Windows-version of the Safari browser, but we do not currently support the Mac browser, but we are working on the compability issues for this and hope to have solved this when Safari´s next update is made available from Apple. In the meantime we recommend that you use Google Chrome, Firefox or Internet Explorer.

ChoralPractice web-player is a HTML5 player, and it is important that your browser supports this format and that your browser is updated to the latest version to allow ChoralPractice to fully function. We recommend Google Chrome, Internet Explorer or Firefox. Download Google Chrome Download Firefox

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.Check out why the site is untrusted and click “Technical Details to expand this section.If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

Click the link at the bottom of the error page: “I Understand the Risks”

This depends on your mobile data plan. Please make sure you have enough data included before streaming music over a non-wifi connection. One song can be up to 300Mb or more, this include sheet music and audio.

This is a paid subscription with access to the entire catalogue of works. For a Premium subscription you therefore need to enter payment information, like one has to do in any other paid services like Spotify, Netflix, Viaplay and many others.

This is done either with your credit card or via PayPal. In neither of the cases are your credit card number or code exposed to us, and the payment process is also protected by standard SSL encryption.

ChoralPractice media player is designed for HTML5 browsers, we recommend Google Chrome.

If a user installs software on the computer, AntiVirus or Internet Security, can these affect online systems. So-called “third-party software.” Conflict between macOS/Windows updates and Third-party software can cause problems.

Check if you have installed any third-party software on your computer.

Please download our app for iPhone/iPad or Android.

(Our HTML5 Web Player does not run on iOS and Android browsers. Get our Apps in the AppStore and on Google Play instead.)

Have you turned up the sound on iPad? You can find volume at the top right, press the top button to increase volume. You may also be at the control center.

Open control center

Swipe up from the bottom edge of the screen. On iPhone X, swipe down from the top right corner of the screen. On iPad, you can also double-click the Home button. There you will find the icon for audio on / off