IT Engineer

Technical IT Engineer Location : Evesham Salary : GBP30,000 How would you like to work with the Global IT Director of a multimillion pound company. You can pull from his knowledge and share your own, come up with innovative ways to push the company forward and become the one of the best IT minds in the industry. You will get the chance to work with intelligent and innovative technical personnel from all over the world including the United States and Australia. This is a fantastic opportunity for you to take the next steps in your career and have a real impact on your companies IT future. You will be the go IT Engineer in the whole of the UK while collaborating closely with their Global IT Service Desks overseas. The role will also present you will the opportunity to travel overseas. Key to this role; Provide technical support through telephone, in-person and online to end-users. Install hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises. Assist with the day-today configuration/operations and maintenance of the Cisco network environment. Setup and administer Active Directory Users and Computers. Load appropriate software packages such as operating systems, networking components and Microsoft Office applications. Assist in the customization and adaptation of existing programs to meet users' requirements. Coordinate activities with network services and information systems groups. Provide updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication. Refer major hardware problems to service personnel for correction. Connect users to networks and provide initial training in facilities and applications. Administer e-mail, telephony and anti-virus systems. Assist in research and procurement of computer accessories and supplies. Responsible for implementing the Quality Management System for the IT department. Responsible for Health and Safety for the IT department and wherever IT is used on site. The Ideal candidate will possess: Technologies - Active Directory, Networking (LAN/WAN/Cisco Routers, Switches, ASA/ Exchange) Environnements - Microsoft Infrastructure & Networking environnements Personal Attributes - Adaptable - Ability to work with all levels and departments of an organisation - Excellent communication skills both written and verbal - possess strong interpersonal skills - Be efficient, independent with accuracy when dealing with information's. Desirable: Spanish Speaking