Enrico Ferro graduated from the University of Brighton (UK) in European Business with Technology. In 2001 he obtained the Master of Management in the Network Economy degree from the Catholic University of Piacenza (IT). Between 2001 and 2004 he spent two six-month periods in USA during which he worked as visiting scholar at the School of Information Management and Systems (UC Berkeley, CA) and at the Center for Technology in Government (SUNY, Albany, NY). In 2006 he obtained a Philosophy Doctorate in Economics, Management and Industrial Engineering from the Polytechnic of Milan (IT).

He joined ISMB in 2001 where he is currently in charge of the of Innovation Development Research Area. A research team studying the economic, social and policy aspects pertaining to information and communication technologies (ICTs) Since 2004 he covers an adjunct professor role at the Polytechnic of Turin and at the International Labor Organization of the United Nations where he regularly lectures on innovation management and strategies in the public and in the private sector.

His research interests are multidisciplinary and lie at the overlaps of social sciences, telecommunications and information technology. Some research topics on which he focuses his work are: digital divides management, usage of web 2.0 applications in public policies, broadband diffusion, impact assessment, business model analysis and innovation, innovation policies in the aging society.