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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

This place is closer to one of the "all in one" resorts of the old Catskill mountains in New York where there is tons of stuff to do and it has a nice feel to it. With this in mind, the front desk does have...More

Thank KellyWoo

Response from Alan G, General Manager at Palmer HouseResponded 7 November 2017

Thank you for taking the time to write such a nice review of our property.
We work very hard to make our property as comfortable and welcoming as posssible and we are glad you found us that way.
We look forward to welcoming you back...More

We arrived late after the front desk closed at 9pm, and picked up the keys from the basket outside the office door. We got into the room, went outside to grab our luggage and didn't realize that the door LOCKED behind us. Ok, no big...More

We stayed at this lovely hotel for 3 nights last week. I am only giving this 4 stars because we reserved King Suite for our Anniversary celebration. When we got there they had given our room to someone else. No one could explain why. They...More

Thank meadowdale

Response from Alan G, General Manager at Palmer HouseResponded 27 October 2017

Thank you for the nice review.
I want to apologize for the problem you initially had with your room but was glad that we corrected the problem and you had a great stay.
We look forward to welcoming you again in the future

We arrived at 2:00 and were told our room wasn't ready, so we walked around the town and came back at 4:00. Room still wasn't ready so they offered us another room. We chose to go outside and read for awhile. There apparently were a...More

Thank travelwise68

Response from Alan G, General Manager at Palmer HouseResponded 27 October 2017

Thank you for taking the time to write a review of our property.
I want to apologize for the delay in getting you into your room at our designated check in time of 3pm.
We hope to have the opportunity to welcome you again and...More

Wonderful surprise and lovely,quaint motel-hotel!
Very efficient check-in and front desk!
Amy provided many tips as to restaurants and the grounds of Palmer House with a smile!!
Huge room ,really pristine,with king bed,2 chairs to relax in and a huge closet.
Loved walking around the...More

Thank Melanie T

Response from Alan G, General Manager at Palmer HouseResponded 4 October 2017

Thank you for the wonderful review.
We work very hard to exceed our customers expectations.
We look forward to welcoming you again for a longer stay in the future

We didn't see any dogs while staying there. I would call the property and ask directly about their policy. If they don't allow pets, I'm sure they will recommend a place that does as they are very nice people. Enjoy your... More

We didn't see any dogs while staying there. I would call the property and ask directly about their policy. If they don't allow pets, I'm sure they will recommend a place that does as they are very nice people. Enjoy your stay.

You could sleep 2 comfortably in the king bed and the third adult would have to sleep on the sofa, as long as they don't mind sleeping on a regular sofa that would work, but the sofa does not convert to a regular bed.