SPECIAL
NOTE: If product was purchased
from an authorized distributor and it has been more than 15 days from invoice
(Pick Up Date) please contact ZUUM directly for an RMA number and details
on how to ship back. ZUUM will handle your direct RMA in a quick,
efficient matter so that you can continue to focus on your business.

(Under
Warranty New Condition)

If product is under
warranty which is from code date on product label (Brackets have Limited Lifetime Warranty, Hard Drives 1 year and all other products 2 years) and is NOT physically damaged (Can be sold as New) or missing
any parts, credit or new replacement will be made if product is not needed or
operating per your expectations.

(Under
Warranty Physical Damage/Not New)

If product is under
warranty but has physical damage or missing parts ZUUM will Repair the
unit and ship back ground freight to customer at no additional charge.

NOTE: If credit is required a minimum 15% restock fee will apply. Additional charges above 15% may be needed pending the overall condition of the return.