Which Industry Will Artificial Intelligence Disrupt Next?

Machine learning is becoming more prevalent than ever
before and is slowly integrating into our day–to–day lives. From maximizing
efficiency in the workplace to better understanding how consumers emotionally
connect to brands, services and products, the applications of artificial
intelligence seem limitless. But some industries have been quicker than others
to adopt this frontier technology.

Since major shifts can be disruptive, planning ahead can
help avoid some of the growing pains. That’s why I asked members of the Young
Entrepreneur Council:

What industry do you think AI technology will disrupt
next?

Their best answers are below:

1. Forecasting

The analysis is supposed to be what humans bring to data,
but programs are getting better and better at identifying trends before a human
would have noticed them. By identifying and targeting trends, AI will be able
to effectively establish business plans. How much longer before AI is being
trusted in long-term planning decisions? How much longer before AI is the most
prescient member of a team? – Adam Steele, The Magistrate

2. Customer Service

AI’s abilities have already grown beyond answering simple
text questions: It can now fully interact with humans, giving customers a
faster, sometimes more accurate response. With how fast this is already
happening, one would have to think that the customer service industry is about
to be greatly disrupted. – Abhilash Patel, Recovery Brands

3. Education

I think AI will change how schools create curriculums and
teach students, who all learn in different ways. The same patterns used to
identify behaviors and differences in other industries will be used to
understand how each student learns so that customized teaching methods can be
easily deployed. – John Rampton, Due

4. Finance

Why do you need to pay a management fee for something
that AI can do and oftentimes perform better than a human can? AI has the
potential to eliminate the financial advisor and finally give you unbiased
advice, where you can choose your level of risk for your investments without
the fees tied to it. – Alex Chamberlain, EasyLiving

5. Foodservice

We are already seeing bars that are self-serve and fast
food joints that use automated methods of cooking food. As this expands, it’ll
change the foodservice industry as we know it. – Renato Libric, Bouxtie Inc

6. Personalized Health Care

AI can take out the guessing game most health care
practitioners have to play to diagnose certain symptoms. Once my genome, life
cycle, food/nutrition, and basic day–to–day physiological data are all
connected, AI can support health care practitioners to make informative
decisions and provide guidance on various possible customized solutions, with
the probability of success for each patient. – Shilpi Sharma, Kvantum Inc.

7. Medical

There are plenty of articles that push the boundaries of
the technological advancement of human transplants. These articles state that
the medical industry is making strides to integrate AI into biological tissue
to prolong human life. – Duran Inci, Optimum7

8. Logistics

We’re starting to see it in the trucking industry already
with smart trucks hitting the roads soon. Supply chains are ready and primed to
become fully automated. As AI grows, so will the machines that can simply
connect the dots across the supply chain. – Nicole Munoz, Start Ranking Now

9. Loyalty Programs

AI will appear at the intersection of customer service,
including everything from booking appointments to scheduling a pickup or
delivery to repeat transactions. Anywhere brands have loyalty information and
customers repeatedly interacting will be automated through chatbots and AI. –
Dan Golden, BFO (Be Found Online)

10. Marketing

We work with CMO teams and have already seen the positive
impacts that AI can have on acquisition, retention and overall sales. If
implemented well, AI can provide hyper-personalization in real time, create
customized assets at scale (images, marketing copy and ad soundtracks),
seamlessly connect all aspects of the marketing funnel, anticipate the consumer’s
need and more. – Adelyn Zhou, TOPBOTS

11. Procurement

Already penetrating the surface, with machine-learning
technologies built into sourcing software, AI will revolutionize the
procurement and supply chain industry in the next few years. It’ll really push
the industry forward by helping to automate some of the most time-consuming
manual tasks, like identifying risks and out-of-the-box opportunities. – Stan
Garber, Scout RFP

12. Public Relations

While aspects of PR, such as media relations and
strategic campaign planning, will always require human brainpower, there are a
few things that can be automated with the help of AI. PR reporting and media
monitoring are examples of this. They’re time-consuming when done manually, and
can be replaced with more efficient practices with the help of PRTech. – Sharam
Fouladgar-Mercer, AirPR

13. Search

The next industry artificial intelligence will disrupt is
the way in which we search. By being able to learn a user’s behavior,
intelligence can be leveraged to find the best match for each individual
person. Self-learning systems will benefit from understanding users’
preferences and behaviors, which in turn will match them up to information,
solutions or products more effectively than ever. – Diego Orjuela, Cables &
Sensors

14. Security

The enterprise IT industry has a huge security problem:
Developers and security professionals can’t keep up with the pace at which new
vulnerabilities and attacks appear. Machine learning is really the only
solution: It can trawl huge amounts of data, learn new patterns and identify
risks with far greater accuracy than humans. – Vik Patel, Future Hosting

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