I have 2 computers running XP SP3, Zone Alarm, and AVG 2011. Both are freezing up during the update during which the only way to get anything done is to force a hardware reboot. One comp is a IMB Laptop Thinkpad T60 and it has all its hardware drivers and IBM software up to date. The other comp is an HP d530 desktop, also up to date. I have ZoneAlarm on both machines.

I had been caught by the version 1180 error and so had reverted to the 1171 followed by the remove exexcutable provided by AVG to remove all references to version 9 on both machines followed by a new installation of AVG 2011.

On the laptop, I also attempted to uninstall AVG which failed. During that attempt I get the message that a previous installation had been suspended and must be undone to continue the removal. That is followed by the error code 0xC0070644.