The DSRC Difference

DSRC offers its customers an external competence – and not just a low-cost alternative!

Our class list of customers, are happy to retain DSRC as their strategic partner and are always willing to endorse and reference their experience successfully using DSRC’s offshore application services.

The Production Support Organization would be formed using a combination of onsite and offshore delivery teams set up in agreement with the client. DSRC will assign a delivery head responsible for all support and maintenance activities for the customer.

Depending on the size of the PSO organization and the product support requirements, the Delivery Head would either be a dedicated resource or a shared resource. Team will comprise of Product Support personnel and will have expertise and experience to provide Level 1, Level 2 and Level 3 support.

Are you looking for a scalable and cost-effective Software Application Management & Support capability? Contact us to know how DSRC can help you!

We would be very glad to know how we can help and support your business. Please take the time to fill in the IT Service Enquiry form and a consultant from our global business development team will get in touch with you as soon as possible.