COVID-19 Response

Updated March 24, 2020

CPT is carefully monitoring the latest news and developing plans to address coronavirus disease 2019 (COVID-19). We will follow CDC and state-mandated guidelines. As a healthcare company, we are considered an essential service and we will remain open during our normal business hours, Monday – Friday. We will be operating a “Business as Usual” approach to continue providing essential healthcare services to our patients. Our therapists are frontline healthcare workers and will be using extreme caution as advised by the CDC.

Thank you in advance for your compliance with CDC and state-mandated guidelines to help protect our staff, their families, our patients, and slow the spread of coronavirus in our community.

Sick Policy:

Please cancel your child’s therapy appointment in advance if you, your child, or anyone in the household or anyone who has spent time around the child has been sick.

If you or your child demonstrate symptoms of being sick, we will ask you to reschedule your appointment.

Visitor Restrictions:The more we can limit interactions among people, the more we can help slow the spread of the coronavirus.

In order to minimize the number of people in the waiting room, we ask each child is only accompanied to therapy by one adult.

We strongly encourage you to wait in your car while your child is in therapy, rather than in the waiting room, and return a few minutes prior to the end of the session. We encourage you to wait outside the front door, where staff members can find you, if you prefer not to come into the building.

If you need to bring other individuals or children with you, please plan appropriately to have them wait in the car.

Telehealth for Early Intervention: We are excited to implement telehealth services for Early Intervention patients beginning March 23, 2020. Please contact your therapist if you have any concerns about using telehealth to continue your child’s Early Intervention services.

Infection Control:

All staff, patients, and visitors are asked to follow CDC guidance to protect themselves and others. We need your help to ensure a safe environment for our staff and patients.

Per CDC guidance, we will clean and disinfect frequently touched surfaces daily and between uses. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks. If a therapist is coming to your home, we ask you to also clean and disinfect frequently touched surfaces.

Please wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.

If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.

Billing and Payments: All financial and accounting activities will continue as normal, including billing and payments. Please stay safe and we will continue to keep you informed as this situation evolves!CPT will follow CDC and state-mandated guidelines to remain able to maintain our medical services for the children and families we serve. We will provide updates on this website and on our CPT Facebook page.