I have tried viewing this on several computers with different browsers with the same result. So I believe it is not a local or browser-based error.

The current ad code is an AdWords code snippet and there is only one active ad in the pool. I have tried using a plain text test ad and I get the same result so it is not something in the ad code jamming up the works.

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it's great that you had a positive one. Based on your experience in this ticket would you please be kind enough to rate us externally on: