What is your Return PolicyReturns for Refund:
We want you to be happy with your purchases. We accept returns for any reason so long as they are postmarked within 15 days of the day you receive your order. Your credit card will be credited within 15 days of receipt of your return & you will receive an email notifying you that your card has been credited. Returns exceeding $200 will be subject to a 15% restocking fee. Sorry, shipping charges are not refundable.

Exchanges:If you prefer to exchange an item please submit an order immediately to reserve the item & indicate in the comments that you would like it shipped in exchange for an item you are returning. Please click the credit card button to check out, but select "Phone in credit card" as the payment method so that you will not be charged. Please include a note in your return that you are exchanging for this item. If you're in a hurry to receive the item, it's probably better to just submit it as an order with payment & send your return for a credit card refund.

Are you buying?Occasionally. Please read:While we're not actively seeking to buy additional inventory at this time (our 5,500 sq foot warehouse is just about full!), we do occasionally buy lots of 50+ items. We do require that all items be in flawless condition (no visible tears, holes, stains or missing buttons).

If have items you wish to sell, please send an email to jen@rustyzipper.com with the following information:

List of items (including era, general item type & desired price):

Buyer or Seller to pay Shipping?

Please do not send photo attachments

We will only respond to requests that include all of this information.

Overnight & 2nd Day Shipping?Sure - we ship via UPS Express to the 48 contiguous US states! UPS orders placed before 11:30am Pacific Time on weekdays will be shipped the same day, orders placed after this time will be shipped the following business day.

Simply select 2nd Day or Overnight at checkout. Rates will be displayed as you add items to your cart.Overnight Saturday Delivery - If you need delivery on Saturday, please place your order with Overnight delivery then give us a call at (866) 387-5944 before 11:30am Pacific Time on Friday. Saturday delivery is not a selectable option at checkout, as it is not available to all areas. An additional $15 to $18 charge will apply.

Do you only accept credit cards?
We accept MasterCard, Visa, American Express, Paypal and Checkout by Amazon. If you prefer to phone in your credit card information, please place your order first via our website, click the credit card checkout button & select "Phone in Credit Card" as your payment method, then call 866-387-5944 or 503-980-1929. Sorry, we not accept checks, money orders, or purchase orders at this time.

Do you have a catalog?
Because our inventory is made up of one of a kind items that disappear quickly, it wouldn't be feasible for us to print a catalog. All of our inventory is available to view & order on our web site. If you haven't already, be sure to sign up for our mailing list. You'll receive an email the minute new stuff is added to our site.

Thank you!
"Our heartfelt thanks to all of you for making the dream we had back in 1995 of bringing Vintage Clothing to the web such a fun reality. We're amazed to be celebrating our 23 year on the web & feel so fortunate to have such a loyal following of fellow vintage freaks!"

- Jen Chadwick

23 years online - "vintage" reviews of RustyZipper.com dating back to 1996

"Ain't No Closet Deep Enough Depending on the crowd you hang with, the offerings at www.RustyZipper.Com might very well be construed as the beginnings of a very promising Halloween costume. Then again, there are those for whom bowling shirts, elisure suits and flared pants are high style. So long as you don't consider polyester the fashion equivalent of kryptonite, check out the site's 5,000 or so items; most date from the 1940s through '70s, though the feel is definitely more Bee Gees than Pointer Sisters. If you're always in persuit of that nexy shiny acetate disco shirt, welcome home." - Newsday, Oct 2000

"...more than 5,000 vintage items from the '40s through the '80s, and KingPoodle.com, which features discount vintage clothing -- nothing over $10 -- from the same eras. Both are the brainchildren of... Portland, OR. clothing collectors who decided to channel their passion into virtual stores." - At Home With Mary Engelbreit, September 2000

"Thousands of one-of-a-kind vintage-clothing items from the '40s through '70s. Check out sister site KingPoodle.com; you won't find anything over $10. Useless baubles for way cheap? Groovy"- TIME Digital, July 2000