(08-11-2018, 02:34 PM)[email protected] Wrote: When I try and input my the app code do I include the spaces? If I do it leaves off the number on the end if I don't it doesn't take the number. Is this the issue with the 2016 TV's?

You add the code without the spaces of course!
The spaces are there on the website for easier reading.

(08-11-2018, 02:34 PM)[email protected] Wrote: When I try and input my the app code do I include the spaces? If I do it leaves off the number on the end if I don't it doesn't take the number. Is this the issue with the 2016 TV's?

Download the file from your profile page in your account and try again.

(08-11-2018, 02:34 PM)[email protected] Wrote: When I try and input my the app code do I include the spaces? If I do it leaves off the number on the end if I don't it doesn't take the number. Is this the issue with the 2016 TV's?

Download the file from your profile page in your account and try again.

The app installs fine but when I input my code (with no spaces) I get an error that the code needs to be 12 digits long but the one supplied to my account is only 11 digits long. I even added another 0 on to the end and still no go. Is this an issue with my account or the app?