The DLTtape logo is a trademark of Quantum Hewlett-Packard Limited. Corporation in the U.S. and other countries Hewlett-Packard shall not be liable for errors Windows ® is a U.S. registered trademark of contained herein or for incidental or consequential...

A properly installed and configured SCSI host adapter (SCSI-2 or SCSI-3 compliant) For optimal performance, Hewlett-Packard recommends that your DLT drive is placed on a dedicated SCSI bus. If this means you need to install a new host adapter, contact your supplier. Many host adapters are available, and your supplier will tell you which are suitable for HP SureStore DLT drives.

Installing Your Internal Drive Registering Your Tape Drive Registering Your Tape Drive You must register with HP to ensure that you benefit from the full 3-year warranty period. The second and third years of warranty are subject to registration within 30 days. You can register electronically on the internet or you can use the Warranty Registration card that is provided with your drive.

Step 1: Check the Drive’s SCSI ID Step 1: Check the Drive’s SCSI ID Note For optimal performance, Hewlett-Packard recommends that your DLT drive be installed on a dedicated SCSI bus. This is shown in figure 1.8. Your HP SureStore DLT drive is shipped with a default SCSI ID of 5, but it can be assigned any unused ID.

Installing Your Internal Drive Step 1: Check the Drive’s SCSI ID If you need a different SCSI ID, you must set it by using jumpers on a set of pins at the side of the drive as shown in figure 1.1. There should be no jumpers on the block when you receive the drive.

Installing Your Internal Drive Step 2: Attach Local Language Labels if Necessary To select another ID, refer to figure 1.3: Place a jumper across the left-most pins (Remote ID Present), to tell the host to read the ID from the pins. Set the ID you want on the pins as shown in figure 1.3.

Installing Your Internal Drive Step 3: Prepare the Mounting Bay Step 3: Prepare the Mounting Bay Take the following steps to install the tape drive into your computer. Caution To avoid damaging the computer, ensure that it is powered off before you install the drive.

Installing Your Internal Drive Step 5: Install the Drive Figure 1.5 Attaching the tray to the drive Position 1: With the fixing screws in the frontmost holes, the front of the drive protrudes from the front of the cabinet. Use position 1 if there is there is not enough depth in the cabinet for position 2.

Installing Your Internal Drive Step 6: Attach Power and SCSI Cables Step 6: Attach Power and SCSI Cables a Attach a spare power cable from the computer’s internal power supply to the rear of the tape drive, as shown in figure 1.6. Figure 1.6 Attaching the power cable and SCSI cable HP SureStore DLT 40i Rear of drive...

Installing Your Internal Drive Step 7: Secure the Drive Step 7: Secure the Drive a Secure the tape drive to the computer using the screws you removed in step 3d. b Replace the cover on the computer and reconnect the power cables. On Completion Verify the Installation Note If you are installing the drive in a UNIX system, go now to the UNIX...

Installing Your Internal Drive What Next? Install Backup Software and Driver Note If you are installing the drive in a UNIX system, go to the UNIX Configuration Guide to configure your system to support the drive and to verify the installation. Before you can use the tape drive, you will need a backup application with driver software that supports your tape drive model.

Front panel labels in different languages If any items appear to be missing or damaged, contact your supplier or the delivery company. * Hewlett-Packard supplies the correct power cable for each country. Your power cable may differ from the illustration.

A properly installed and configured SCSI host adapter (SCSI-2 or SCSI-3 compliant). For optimal performance, Hewlett-Packard recommends that your DLT drive is placed on a dedicated SCSI bus. If this means you need to install a new host adapter, contact your supplier. Many host adapters are available, and your supplier will tell you which are suitable for HP SureStore DLT drives.

Installing an External Drive Before You Start Backup software that supports your tape drive. Replica Backup for Single Server is included with the drive. Check with your supplier for backup applications compatible with your tape drive and operating system. Select a Site for the Drive You need to find a firm flat surface on which to place the drive.

Installing an External Drive Step 1: Check the Drive’s SCSI ID If you follow this recommendation, the following points apply: • You can leave the SCSI ID at 5 (the default). • You must attach the SCSI terminator to one of the SCSI connectors on the rear of the drive.

Installing an External Drive Step 2: Attach Local Language Labels if Necessary Step 2: Attach Local Language Labels if Necessary A set of labels for the front panel in several different languages is provided with the drive. Identify those with your local language, peel them from the backing paper and stick them firmly to the front panel of the drive over the English-language labels.

Installing an External Drive Step 5: Connect the Power Cable Notes HP SureStore DLT 40e only: If you are installing the drive on a system that has a 68-pin wide SCSI connector, use the 68-pin to 50-pin cable provided with the drive. This incorporates active termination so that the unused lines are properly terminated.

Installing an External Drive On Completion: 4 Reconnect the computer and any other peripherals to the outlet. Note When you power on the system, make sure you power on the DLT drive first, otherwise the computer will not detect it. On Completion: Verify the Installation Note If you are installing the drive on a UNIX system, go now to the UNIX...

Installing an External Drive Registering Your Tape Drive Install Backup Software and Driver Note If you are installing the drive on a UNIX system, go to the UNIX Configuration Guide to configure your system to support the drive and to verify the installation.

Installing an External Drive What Next? What Next? For Windows systems, if the tape drive has passed the tests run by HP TapeAssure, you can be confident that you have installed it correctly. You are now ready to put it to regular use backing up your system. See your backup application’s documentation for instructions on how to back up and restore data.

Operating the Drive Operating the Drive Operating the Drive Note Internal drives are powered up and down through the host computer. To switch on an external drive: 1 Switch the drive on using the power switch on the rear panel of the drive. •...

Operating the Drive Using the Cartridge Locking Handle To switch off an external drive: Caution Only switch off the drive when the Cartridge Locking Handle is down. Switching off with the handle up can cause problems loading a tape cartridge when you switch on again. 1 Ensure the green “Operate Handle”...

Operating the Drive Using the Cartridge Locking Handle To load a tape cartridge: 1 Wait until the green “Operate Handle” light is lit. 2 Pull the Cartridge Locking Handle so that it swings up. Caution Before you load a new tape cartridge into the drive, check that no blank labels or bits of plastic wrapper are stuck to the bottom of the cartridge.

Operating the Drive Using the Cartridge Locking Handle To unload a tape cartridge: 1 Press the Unload button. 2 The yellow “Tape in Use” light flashes while the tape is rewound. This could take up to 2 minutes, depending where on the tape the drive was last reading or writing.

Operating the Drive The Power-On Self-Test The Power-On Self-Test When you power on the HP SureStore DLT drive, it performs a self-test to check that it is functioning correctly. The test takes about 13 seconds if no tape cartridge is loaded, and the pattern of front panel lights at the end tells you the results of the test.

Care of the Drive and Tape Cartridges Apart from ensuring that the drive operates in a safe, clean environment, the only regular maintenance is to clean the tape heads. This chapter tells you how to do this and also describes how to look after and store cartridges so that your data is safe.

Care of the Drive and Tape Cartridges Cleaning the Tape Heads Cleaning the Tape Heads When to Clean the Heads When the yellow “Use Cleaning Tape” light is lit, use a cleaning cartridge to clean the tape heads. Using a Cleaning Cartridge Note Each cleaning cartridge can only be used about 20 times.

Care of the Drive and Tape Cartridges Cleaning the Tape Heads 5 Remove the cleaning cartridge. 6 Write a cross in a box on the cleaning cartridge label. This records how many times you have used the cartridge. Discard it after 20 uses.

Care of the Drive and Tape Cartridges Types of Tape Cartridges Types of Tape Cartridges The drive takes 4-inch cartridges containing ½-inch metal-particle tape. For normal use, you should use the following tape cartridges with the drive: Drive Cartridge Cartridge Capacity* Part No.

Care of the Drive and Tape Cartridges Taking Care of Data Cartridges Figure 4.1 Write-protecting a cartridge Write-protect switch Orange indicator To write-protect the To allow writing, slide cartridge, slide the switch to the switch to the right. the left so that the orange indicator shows.

Care of the Drive and Tape Cartridges Taking Care of Data Cartridges A cartridge can become faulty for several reasons. The following are the most common: • Dropping the cartridge. Even a reasonably small drop can cause problems with a DLT cartridge. •...

Care of the Drive and Tape Cartridges Taking Care of Data Cartridges Figure 4.3 Reel lock levers and the reel hub Cartridge door Reel lock lever Reel lock lever Reel hub Check the two white reel lock levers. One is on the same surface as the cartridge door. The other is at the bottom of the cartridge near the front left corner (see figures 4.2 and 4.3).

Care of the Drive and Tape Cartridges Taking Care of Data Cartridges drop or bang a cartridge. • Do not open the cartridge door unnecessarily. This may expose the tape to contamination or damage. • Do not touch the tape or leader. Dust and natural skin oils can affect tape performance.

Care of the Drive and Tape Cartridges Taking Care of Data Cartridges Conditioning Cartridges If a cartridge has been exposed to conditions outside the operating range, leave the cartridge in the operating environment for at least 24 hours before using it. This will avoid problems of condensation. Storing Cartridges •...

Tape Cartridge Densities and Compression This chapter describes how to read and write tape cartridges at different densities and with or without compression. For optimum performance, you should use the normal tape cartridge for your drive at its default setting with compression on. If you do this, you need not read this chapter.

Tape Cartridge Densities and Compression Density Density Note A tape cartridge can only contain data at one density. Density, as used on the drive’s front panel, means a combination of native capacity (the capacity of the tape cartridge without using data compression) and whether data compression is on or off.

Tape Cartridge Densities and Compression Changing the Density and Compression for Writing to the drive, instead of the drive compressing the data when it receives it. Software compression is slower than using the drive’s hardware compression facility, but it can be equally effective in terms of capacity.

Tape Cartridge Densities and Compression Changing the Density and Compression for Writing How to Select Density and Compression Note Always use the default density (and compression setting) of the tape cartridge unless you want to write a tape cartridge at a different density so that it can be read in a lower capacity DLT drive.

Tape Cartridge Densities and Compression Changing the Density and Compression for Writing default back to 15.0 GB when the drive starts writing to tape. • With type III cartridges, you can only select a density of 10.0 GB. You can choose to have compression on or off. To select density and compression: 1Load a tape cartridge in the drive.

Tape Cartridge Densities and Compression Changing the Density and Compression for Writing 4 When the drive starts writing at Beginning of Tape, the old density light goes out, and both the new density lights and the “Density Override” light are lit. Example Suppose you have loaded a type III tape cartridge which has a prerecorded density of 2.6 GB, and you want to write at 10.0 GB with compression.

Troubleshooting This chapter covers what you should do if you have problems with your drive or the backup process. For further help, try the Hewlett-Packard Information Service on the World Wide Web: http://www.hp.com/support/dlt http://www.hp.com/go/tape...

Troubleshooting Other Problems Other Problems If your system does not recognize the drive, perform the following checks: The host computer system only identifies which IDs are present on SCSI buses after power-on or a reset. If you turned the drive on after the host system, the host will not be aware that the drive is on the bus.

Troubleshooting Other Problems If the drive will not accept a tape cartridge: • Was the drive powered down with the Cartridge Locking Handle up? If so, push the handle down and up again twice. The green Operate Handle light should then light and you can insert a cartridge. Are you having problems backing up or restoring files? •...

During the warranty period, Hewlett-Packard will, at its option, either repair or replace products that prove to be defective. Should Hewlett-Packard be unable to repair or replace the product within a reasonable period of time, a refund of the purchase price may be given upon return of the product.

Customer Support Warranty such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used.

The duration of the Year 2000 warranty extends through January 31, 2001. Service and Support Hewlett-Packard and its authorized dealers stand behind the HP product you have purchased. Note Before calling for service or support: •...

Customer Support Service and Support Obtaining Technical Support If you need help, your dealer has the latest information regarding HP products and services and can provide support under HP’s comprehensive menu of reseller services. If your dealer is not able to help, you can obtain support from HP directly either through online services or by telephone.

Customer Support Contacting Customer Support Worldwide Online Services HP offers electronic services that give you an interactive way to access information and help on set-up, configuration, installation and operation of your product. The online services are available on the World Wide Web and FTP, as well as the country-specific resources listed later in this section.

Customer Support Contacting Customer Support HP First Faxback Service: Automated system to request product information or technical support documents to be faxed to you free of charge. Available 24 hours a day. Telephone: +81 (3) 3335-8622 Fax Machine: Please include contact information, the name of your HP product, and the type of computer you have.

Japan HP SureStore DLT 40i, DLT 70i, DLT 80i: HP SureStore DLT 40e, DLT 70e, DLT 80e: U.S.A. to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does Radio Frequency Interference cause harmful interference to radio or television Statement (Federal Communications reception, which can be determined by turning the...

WARNING: Only the double-shielded data cable Canadian Standards Association supplied by the manufacturer should be used with Information Statement external tape drives. Other types of cables could (internal tape drives only) void the manufacturer's warranty and violate FCC INSTRUCTION TO USER: rules and regulations.