* 1) Send Automatic Eurekalog bug report (Best way)If you come across a crash problem , in most of cases, you will see following Eurekalog dialog:

* If you can't send automatic bug report (due to your firewall/router settings), please try to send screenshot from this dialog. (Just press ALT+PrintScreen, and copy paste to PaintBrush) . You can send this shot as email or attach on the forum.

* 2) Send Log files; If the issue you saw doesn't bring Eurekalog dialog, then you should send your log files. We will need following files: