UK Ethical Jewellery and Fairtrade Gold

UK clients can now take advantage of additional value offered by Fairtrade Gold. Many of our commissions can be created in 18ct White Fairtrade Gold or 18ct Yellow Fairtrade Gold. Responsibly sourced and fully traceable, Fairtrade Gold gives UK clients the reassurance that their purchase has helped the lives of impoverished, small scale artisanal miners in areas such as Peru. As part of the Fairtrade Foundation, miners receive a fair price for the gold they produce, and a premium per kilogram which benefits the development of their community.

Do you want to try before you buy? Sample ring service.

Diamond grading you can trust

Trust in reputable diamond certification from GIA (Gemological Institute of America) and IGI (International Gemmological Institute). Our diamonds achieve a minimum of a VERY GOOD CUT. This ensures maximum brilliance from your diamond. Excellent cut diamonds can be provided upon request.

Free UK Finger Size Tool ?

We will send you a free UK finger size tool. This very handy strap style sizer will make it much easier to work out your finger size. We will put this in the post same day with immediate confirmation this has been sent. This useful ring sizer is without any obligation to make a purchase.

Do you need guidance?

Get in touch for friendly, helpful guidance on regular engagement rings and on our bespoke design service. We offer free, impartial advice on all aspects of your purchase from diamond grading and precious metals to finance.

How does my engagement ring arrive?

Within the United Kingdom, all engagement rings are beautifully packaged and sent by International Signed For Delivery, by Royal Mail. We insure all parcels until they arrive with you. Deliveries arrive next day after despatch. All parcels arrive under plain wrapping. Inside you will discover a sturdy outer box, containing a document section with document folder for valuations and certification. Your engagement ring will arrive inside a presentation box, accompanied by our handy pocket sized ring box.

Photographed example of our engagement ring packaging for clients across the UK. Engagement rings are sent in luxurious packaging with presentation box and pocket box conveniently sized to hold the engagement ring for a surprise proposal.

Buy with Confidence UK

For your total reassurance, Serendipity Diamonds is listed with Buy with Confidence, and offers 100% reassurance and satisfaction. UK Buyers benefit from 60 days returns on most items, a lifetime warranty free size adjustments and competitive prices (50 - 70% below high street prices) on most items. Our diamonds are sourced directly from diamond polishers worldwide and rings are meticulously crafted in our workshops before being sold directly. The result is exceptional value for money with all of the benefits of luxury—the complete package. Read more about us online. Besides our diamonds, enjoy the reassurance of natural, beautifully cut and responsibly sourced pink sapphires, blue sapphires, rubies and emeralds for our gemstone collection of engagement rings.

Recent Customer Reviews

Date

Score

Customer Comment

Supplier Response

11-Feb-2018

Service

Product

Service rating : I thought the service was faultless. From ordering my item, I received correspondence back immediately confirming what I wanted. I was also updated with how my order was progressing and received an email advising of delivery.Excellent, personal service and would highly recommend to...

Anonymous

Anonymous

No Comment

09-Feb-2018

Service

Product

Service rating : The service was excellent and the product stunningProduct : Beautiful product (eight more characters)

Anonymous

Anonymous

Hi,

thank you so much for taking the time to leave a review for us. So happy to hear you like the product you purchased ...

09-Feb-2018

Service

Product

Service rating : excellent communication throughout, very straightforward process and a lovely product at the endProduct : great product, and supplied very quickly

Anonymous

Anonymous

Hi,

Thank you for taking the time to leave your review, it is great to hear that you had a great experience with us and ...

09-Feb-2018

Service

Product

Service rating : Everything about my experience was brilliant. From start to finish I felt at ease and confident about such an important part of my wedding. I loved that everything was so customisable, especially the font style inside the ring. I was kept up to date throughout my whole order and was...

Anonymous

Anonymous

Hi

Thank you for taking the time to leave such a review for us, it is a great pleasure for us to hear from happy client ...

09-Feb-2018

Service

Product

Service rating : Amazing communication, I was kept informed about what was happening, they answered my questions immediately. Ordered 2 finger print rings and they turned out amazing! Exceeded all expectations. I would absolutely recommend Serendipity Diamonds to anyone and everyone who is looking for...

Anonymous

Anonymous

Service rating : Hi, Thank you so much for leaving us a lovely review today. It has been a pleasure to read. I am glad you a ...

09-Feb-2018

Service

Easy to order, contact through out the prosses about progresss and of course a Fantastic product

Anonymous

Anonymous

Thank you for leaving us a review today, I am pleased to hear you were happy with your experience of Serendipity.

It wa ...

21-Jan-2018

Service

Product

Service rating : I ordered over the phone & tweaked a design from the website. The communication from price quote to expected delivery was great and I'm more than pleased with the ring and how it was packaged. I would definitely use Serendipity again and recommend others to do so. Thank you

Anonymous

Anonymous

No Comment

11-Jan-2018

Service

Product

Service rating : Top notch service. Every step of the way! Team was quick, freindly, professional.Product : Love it. Perfect and just what we wanted.

Anonymous

Anonymous

Service rating : Hi,

Thank you for leaving us a review today, this has been a pleasure to read.

It's lovely ...

11-Jan-2018

Service

I would highly recommend Serendipity Diamonds. The ring was beautiful and was delivered in the time scale they set.

Anonymous

Anonymous

Thank you, that is really nice of you to say so and we appreciate any recommendations. So pleased we were able to meet your timesc ...

11-Jan-2018

Service

Product

Service rating : Easy to use website with lots of info. Great communication once the ring was ordered and I wanted an update on progress. Lovely presentation box. Great quality ring, really pleased.Product : Exactly as ordered, as good as we hoped it would be.

Anonymous

Anonymous

Service rating : Thank you for taking the time to leave your review of both our website and our service. It is so important for us ...