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In the heady and fast-paced world of online marketing, we’re often told that achieving social media awareness is the ‘promised land’ – we dream of things ‘going viral’, watching enviously as the likes of Gangnam Style rocket up the YouTube charts and wondering why the stuff we create for our clients don’t achieve the same level of awareness.

Achieving that nirvana of mass social awareness can completely revolutionise your fortunes. Fine, you might have optimised your PPC to within an inch of its life, you’ve got top SEO positions and your affiliate campaign is an award winner.

You might even have a few glossy-looking awards for your expensive TV campaigns on the office mantle piece. But underneath it all, you know that the level of awareness of your product can make or break you.