Shipping, Returns & Exchanges

Our Bravado Promise: The bra you'll love to wear

From the best product to the best service, we work every day to give you peace of mind when you buy a Bravado Designs Nursing Bra. You will get a quality garment that provides comfort, support and allows you to successfully breastfeed your baby.

Our Customer Service Specialists are here for you with live chat, email and phone support to ensure you get the right fit and the right bra. If you are unhappy with your purchase, we offer free returns. We’re happy to help and want to make sure you have the best nursing bra for you!

That's our promise, guaranteed.

SHIPPING

Shipping Charges for Canada:

Total Order (after discounts and before taxes)

Shipping and Handling charges

$60.00 and over

Free

under $60.00

$5.75

*Please allow 4-10 business days (excluding weekends and holidays) to receive your order. For rural and APO locations, allow up to 20 business days. Shipping rates subject to change.

Bravado Designs – Return Policy - Canada

We hope you are thrilled with your Bravado purchase, but if for any reason it doesn’t meet your needs or expectations, the following is our policy and instructions for returning.

Proof of Purchase is required such as a packing slip or pick ticket number (6 digits) and must be included with each return.

What is Eligible for Return?

Bras and Tanks may be returned, up to 30 days from the date on the packing slip; provided that they have only been tried on and not worn or washed, and are in “as new condition”. Please note “as new condition” refers to both the product and its packaging. For hygienic reasons, bras and tanks sent back to Bravado in not “as new condition” will be returned back to you without reimbursement.

What is not eligible for Return?

Underwear and breast pads cannot be returned or exchanged for hygienic reasons. These items are Final Sale. Discontinued styles, Clearance, Custom Bras, Final Sale items and Non-Apparel (e.g. DVDs) products are final sale and may not be returned or exchanged.

Bravado Designs will replace a manufacturer’s defect on any of our products within 45 days of product purchase. Defects may extend to clips (that are broken, will not stay closed, or will not open), stitching, defects in fabric and/or trims etc. Some defects only appear with wear. Bravado Designs may replace defective bra merchandise that has been washed and/or worn (provided it is returned within 45 days of purchase). Each garment will be evaluated for defects by our Quality Assurance Department and any garment received that is deemed not to be a manufacturer’s defect (e.g. stains) will be returned “as is” without reimbursement.

How Does a Product Exchange Work?

We do not process a straight exchange. You would return your item(s) back to us for a full refund and place a new order. Contact our Customer Service Department to place your new order by phone, live chat or make a replacement order on bravadoesigns.com. Our Certified Fitters will ensure we get you in the right fit!

How to Return an Item:

Contact our Customer Service Department by phone, email or live chat to obtain a free return label.

Fill out the Return form enclosed in your order, and pack it with the item you are returning.

Where possible, use the original box and packing materials to prevent damage in transit.

Please keep the tracking information so that you can check the status of your package

Special notes:

Please allow 3 - 4 weeks to complete the processing of returns and credits. It may take up to 10 days for the credit to appear on your card. Bravado Designs reserves the right to evaluate all returns before issuing a credit.

Customer Support

We support breastfeeding moms by offering a carefully curated collection of comfortable and stylish
nursing bras, camis and tanks in a wide range of colors and sizes. Our maternity and nursing intimate
apparel is designed in conjunction with hundreds of moms, ranging in body type and breast size, who help us perfect our designs based on real-life around-the-clock use.
Comfort never looked so good!

We also support new moms in their pregnancy and breastfeeding journey by working with experts and
other moms to offer real-life advice on breastfeeding, nutrition, fitness, health and emotional well-being.