I am having the exact same problem. I had no luck with Cingular customer service. Would you please let me know if you solved the problem. If I can't get this fixed, I am sending this back -- I am still within the 30 day window. I am at my wits end.

No - I am an individual user like you with no BES. So far PDAapps has send me a "Http Demo" test app to put on my 7290 to see if I can reach www.google.com with the test app. I cannot. However, I can reach the web using Cingular's browser. Strange.

I tried calling cingular RIM customer service. The first guy I talked to was more than willing to add the wap.cingular access point to my account, and indicated that it would not increase my cost - stating that our unlimited data plans were wap. However, the system was down and he couldnt do it at the time. Of course, I don't think he followed up.

Follow up calls to customer service got the story that it would increase my cost to have that wap.cingular access point added.

Frankly, it seems rather insane. The unilimited media package for the TREO etc is 20 dollars, versus what we are paying, and they want to shaft us out of real time messaging? I have about 15 days left on my 30 day period, and really am thinking about returning it.

Verichat hasn't been that helpful either.

It does seem that myblackberry.com may work. It's a third party MDS that acts like a BES. Rejhohn's posts explains it well.

I've spent lots of time emailing back and forth with myblackberry's customer service. They are very, very, very helpful.

I am willing to use their service. However, I want to keep BWC for email as I am dsl at work, but dialup at home. Per their customer service, it's possible to keep the BWC for email, and to use them to avoid the limitations on what cingular provides.

I would prefer to use verichat. So, if either of you have any success, please let me know.

We have solved this one for anyone reading this thread. Call up Cingular at 866 490 2666 and ask for wap.cingular to be added as an APN. Read the threads about the username &amp; passwords here (do that) and then take the battery out of the device for a hard reset and then try it again. It should work, as this has worked for a few of us now.

Ryan, I tried your advise and it still does not work. I called Cingular BB support and asked them to add wap.cingular, but they said it is already on my account. I am getting the same 2 error messages as everyone else.