As the service provider, Deutsche Telekom provides the HotSpot that gives you access to the billable Internet service.

In the free Lufthansa FlyNet® portal, as well as the latest news about business, politics, sport and society, you will find weather forecasts and have the option of finding out information about your connecting flights.

The HotSpot symbol in the aircraft cabin shows you even before take-off that the FlyNet® service is installed on your flight. As soon as your aircraft has reached cruising altitude and you have switched on the Wi-Fi function on your WLAN-enabled device, the free Lufthansa FlyNet® portal opens up and you can log into the FlyNet® HotSpot.

With FlyNet® it is also possible to connect via GSM/GPRS mobile technology. This enables you to send and receive SMS and MMS messages or to transfer data with smartphones at cruising altitude. The only requirement is that your service provider has a roaming agreement with AeroMobile.

Deutsche Telekom offers you three individual tariffs for using the Internet service. Payment is possible by all major credit cards. It is also possible to pay using PayPal. Miles & More members can also redeem award miles to settle their bill.

html_list

1 hour: 9.00 euros or 3,500 miles

4 hours: 14.00 euros or 4,500 miles

Full flight (up to 24 hours): 17.00 euros or 5,500 miles

The full flight tariff (up to 24 hours) can be used in any Lufthansa aircraft fitted with FlyNet® while it remains valid. Please be aware that all tariffs are based on the so-called ‘parking meter principle’. This means that your HotSpot pass Sky has a fixed duration which starts when you first log on and which cannot be extended by intermittently logging off the Internet.

Alternatively, if you are a customer of Deutsche Telekom or one of its affiliated roaming partners, you can also log on easily and conveniently with your access data, which you will need to request before the start of your journey. Your FlyNet® Internet use will then be charged in line with your service provider’s tariff. Please bear in mind that use on board the aircraft is billed as ‘international roaming’ and is therefore not necessarily included in the flat rate.

* With the sole exception of flights over China: the system switches off automatically when the aircraft enters Chinese airspace and switches on again after leaving it.