Ensures appropriate documentation
of the upshot from the last transaction on the clients’ account as per the
prescribed format. IN ORDER TO meet
quality standards.

SLA Compliance : In a data
process - Executes transactions as per prescribed guidelines and timelines such
as verifying documents, processing
bills, analysis of data, responding to omplaints/queries on mail, interacting
with vendors for order

management depending on
the process (the nature of the transaction would depend on the process) IN
ORDER TO meet SLA targets. In a voice
process - Follows all predefined procedures, adheres to all the laws regarding
telesales applicable in that specific location in
order to meet SLA target and to ensure that the performance parameters are met
and exceeded IN ORDER TO meet SLA targets

Requirements 1

Additional
Info NA

Experience
Required

Entry Level (< 2 Years Relevant
Experience)

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