We are XM Original Seller and committed to provide our best products and service to you.Really hope you’re very glad when receiving our well-wrappedpackage!

If you’re dissatisfied for any reason,please contact us before leaving negative feedback,we will try our best to help you solve any problem until you’re satisfied with your purchase from us!

Thank you very much for your support and trust

Support Hour

Our business hours are Monday throught Friday

Beijing Time:8:30-17:30 New York Time:19:30-04:30

Melboume Time:11:30-20:30 London Time:00:30-09:30

Support Method:

We offer full support to all our products!Please feel free to message with any question or concerns you may have and we will respond as soon as possible

Our company are close Saturday and Sunday and all major Holidays(Such as National Day,Spring Festival Day,Etc)

Our company strive to ensure that happiness of all our customers is priority No.1 and encourage you to contact us with any question or concerns you may have.

Shipping

The order will be shipped within 3 workign days (excluding weekends and holidays) as soon as your payment is cleared by Aliexpress.International shipments are sent through China Post , Netherlands Post,epacket ,e-EMS for free shipping.

We will modify the listed price to send goods declaration as IP Camera for USD15.00 for a lesser customs duty or VAT fee.Neither can we cover the cost of customs duty or VAT fees,If you have any special requirement such as declare name or price,please leave message for us.

We are unable to control the delivery time because it is process by third party service,but if the parcel has not arrive within expected time.pelase contact us,we will help you to track it and give you a satisfied reply ASAP.

Return&Refund

You have 7 days to contact us and 10 days to return it from the date it was received.If this item is in your possession more than 7 days,it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.There are No EXCEPTIONS.

All returned items MUST BE in the original packing and you MUST PROVIDE us specific reason for the return,and your aliexpress ID.

Return shipping is to be paid by the Buyer.

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Rating

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Shipping Company

Shipping Cost

Estimated Delivery Time

3 - 7 days

3 - 7 days

5 - 14 days

Post Air Mail

Free Shipping

15 - 45 days

Return Policy

If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.

N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.

Seller Service

On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).