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Agents are not available during active flight arrivals and departures.

Reminders & Services

Outbound shipments must be tendered at least 1 hour before flight departure.
Inbound shipments are available 45 minutes after arrival.

GoldStreak®

Maximum weight 150 lbs.

GoldStreak and Animal Express may be accepted after hours with at least 24 hours notice.

Alaska Airlines cannot guarantee the availability of cooling and freezing facilities at origin, destination or enroute points. All perishables must be packaged to withstand a minimum of 48 hours in transit, without refrigeration.