I am interested in challenging the ITIL Foundation Exam but am concerned about the impact that the refresh will have on the certification scheme.

The products of the refresh have been reported to be released sometime this September which coincides with the academic schedule. As soon as the semester starts I will not be able to focus on anything other than school.

I have read Service Delivery, Business Perspective: The IS View on Delivering Services to the Business and could push myself to finish Service Support by the end of the month but do not want to take the risk of failing the exam. I can't afford to fail.

My employer has kindly provided me with all the ITIL material I can read but my term ends at the end of August and as an individual I cannot spare any money to purchase the newer v3 material.

What would you do if you were in my situation? I should ultimately read the v3 but maybe I should write the test while the material is still fresh.

V3 material won't be out with updated exams until 1st qtr next year at the earliest is my guess (most likely the exams will be updated 2nd qtr). So if you've got the material under your belt now and someone paying for you to do so, go for it.

(Just to check, are you talking about the ITIL Foundation exam because if so, you don't need to have read the service support and service delivery books to pass it, although it gives you a good headstart.)

Acutally the company I'm working for is just beginning to implement ITIL, and one of the things my supervisor has gotten me to do is to read through material and regurgitate the Cole's Notes version.

It's great if the exams aren't going to updated with the release and it should give me the extra time that I so desperately need to cram and review. No disrespect to the authors, but the material is rather dry I definately don't want to re-read stuff that is 60, 70, 80% similar!