Title

Author

Date of Conferral

2019

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Gregory Uche

Abstract

Waste is a global composite of organic and inorganic derivatives from human activities. Municipal solid waste consists primarily of plastics from households and e-wastes, creating opportunities for waste management businesses. The purpose of this study was to explore leadership strategies for reducing operational costs in waste management businesses in Liberia. In this multiple case study, 6 business leaders from 6 waste management businesses in Liberia were recruited as participants. The conceptual framework guiding the study was the transformational leadership theory. Each business leader responded to open-ended questions in a semistructured interview. Data were analyzed by iteratively searching recurrent codes to elicit themes. Themes that emerged included education and training for customers and staff, as well as efficiency and effectiveness for value creation from waste. Based on the findings of this study, waste management business leaders might contribute to social change by employing marginalized population segments in local communities. The marginalized segments in communities could be empowered to communicate waste management messages about recycling, supplementing their skills and messages using waste management technological innovations. The results from this study might provide insight into how waste management leaders might use innovative solutions to reuse, recycle, and re-engineer wastes. The results from this study might help waste management business leaders envision opportunities for improvement on waste-to-energy products and services in the lives of customers and employees.