Echo 1 USA Return Policy

This warranty is only valid if the Automatic Electric
Gun (AEG) was purchased from an authorized Echo1 USA Dealer (Authorized Echo1
Retailers maybe verified by contacting Echo1 USA or checking the list of Authorized
Retailers on www.echo1usa.com) the warranty period begins from the date of the
original retail purchase and the warranty is valid for 30 days. The Warranty
is limited to repair or replacement of the manufacturer’s defective components
only. This warranty is voided if:

Disassembly by any individual other than Echo1 USA
technicians (Echo1 USA is the only service center authorized to perform warranty
repair/service on Echo1 AEGs, non authorized service centers that perform
repairs willfully agree to take over the remaining warranty period of the
consumers product and accepts all liability for any work performed.

The use of improper size, re-used, low quality/low
grade, translucent, or BBs purchased from large discount stores or major retail
sporting good chains. Ultimately it will be at Echo1 USA’s sole discretion
to determine what is a quality BB;

Failure to comply with the instructions in the Owner’s
Manual;

Failure to provide proper care and maintenance;

The use of any petroleum based lubricants or solvents
will damage the AEG and constitutes abuse;

Any modification or alteration to the gun’s
internals or external components;

The Limited warranty applies only to internal components
of the AEG;

Echo 1 USA will repair the Product under the limited
warranty within 30 days from the original purchase date which will be printed
upon the original bill of sale. If Echo 1USA cannot perform repairs covered
under this limited warranty within 30 days, or after a reasonable number of
attempts to repair the same defect, Echo 1 USA at its discretion, will provide
a replacement Product;

If the Product is returned during the limited warranty
period but the problem with the product is not covered under the terms and
conditions of this limited warranty, the Consumer will be notified and given
an estimate of charges the Consumer must pay to have the product repaired,
with all shipping charges billed to the Consumer, If the estimate is refused,
the product will be returned after the expiration of the limited warranty
period with no further warranty applicable, Echo 1 USA’s normal service
policies shall apply and the Consumer will be responsible for all shipping
charges;

Warranty does not cover the shipping and handling
cost back to the customer, or any incidental or consequential damages caused
during shipping. Echo1 USA reserves the right to determine what constitutes
unreasonable or excessive use of the AEG

Shipping Procedure
back to Echo 1 USA

You must first obtain authorization from Echo 1 USA before
sending back your item. You must e-mail info@echo1usa.com and wait for them
to verify your warranty claim. If you ship back the product with out there authorization
they will refuse your package and you must pay for shipping to get the item
back to them. Once you have received authorization from Echo 1 USA you can fill
out our RMA form located [here] so we can get you
a pre-paid shipping label back to there location.

Step 2: Assemble papers with original
box.
A. The original box and paper work, that the item is displayed in comes with,
is mandatory for the warranty. Please put back your gun, accessories and any
tools it may have come with in its original packaging.
B. Insert all paper work from ‘step 1’ into the original box.

Step 3: Double box the original box.
A. For safety and security reasons you must double box your Echo 1 packaging.
B. Use packing material like rolled up news paper to cushion and make the gun
secure.

Step 4: Label and ship out
A. Print out pre-paid shipping label after filling our RMA form and tape it
to the box
B. Take to local UPS distribution center and drop off the package

Step 5: Await confirmation
A. Echo 1 USA will decide to repair ore replace your gun at there discretion.
Once there decision has been made they will contact you and send you back the
item.