Suspiciously large electricity bill?

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Expert Member

Can someone please explain this behaviour to me (geyser and all plugs off for duration)?

1. Switch stove on at DB.
2. Switch stove on at wall switch.
3. Switch stove on at stove control panel. Red LED lights up on DB LCR. Everything makes sense up to this point.
4. Switch stove off at stove control panel.
5. Switch stove off at wall switch.
6. Switch stove off at DB. Red LED on DB LCR stays on.
7. Leave everything off for an hour. Red LED on DB LCR stays on.
8. Toggle main switch. Red LED on DB LCR stays off until the stove is used again.

Is this normal behaviour, and if so, what does the red LED mean? Because it obviously doesn't mean what I thought it means.

It goes off immediately after I toggle the mains. As long as I leave the mains on and don't switch on the stove, it never comes on at all. Once I switch on the stove, even if just for a second, it never goes off again (until I toggle mains), although the geyser still works.

To answer the question, the red light indicate when the relay is in operation, and with other words disconnect the geyser. There has to be a period where it would release, and allow geyser to boil when needed, bad that it takes more than hour, i would think 30min would be sufficient.

Expert Member

Gfmalan does your efergy hub create gaps where it have no coms with server and not sending data
See Www.energyhive.com/dashboard/thehuman
That site use same login details as you created on engage web site

Expert Member

Gfmalan does your efergy hub create gaps where it have no coms with server and not sending data
See Www.energyhive.com/dashboard/thehuman
That site use same login details as you created on engage web site

Expert Member

Thanks for all the help, people! Just an update: I resolved this with the metering company; turns out I either magically used negative 500kWh over the course of the last week, or the person doing the meter reading screwed it up somehow. They overcharged me by about R1400.

Expert Member

Thanks for all the help, people! Just an update: I resolved this with the metering company; turns out I either magically used negative 500kWh over the course of the last week, or the person doing the meter reading screwed it up somehow. They overcharged me by about R1400.

Honorary Master

After switching every single thing off, and switching the mains off as well (had to vacate our house for the new owner) I noticed that the #^#% electricity meter still is moving very slowly as something is using electricity But everything's switched off and there's nothing in the house.