Let me say a big thankyou to the passengers that travelled with us over the past 12 months and welcome to the new passengers that we will meet in the next 12 months, it is the most rewarding feeling giving our passengers the holiday of a lifetime! Another year and some great memories along with very happy passengers that have had the holiday of a lifetime, within the supported holiday sector it is always important to be able to offer more holidays with good variety when on route or at our final destinations.

NDIS I didnt think anyone can deny that the introduction has been a very turbulent time and has made some very significant changes to how the sector operates.

At ClubMates we are constantly learning and developing with the many changes the NDIS brings and each of our booking agents has had training in the basics of what can be offered via the NDIS funding. To date we have seen supported holidays claimed in part and we expect that the NDIA will keep tight controls of the costs. The main areas of NDIS funding that can be claimed is the supports when passengers are enjoying their holiday. Website Our website has seen some good growth and passengers and their support staff are using it more frequently, it is still a challenge to book a supported holiday effectively on line but with the advancement in technology I can see it is not too far from being a reality, of course we are always happy to speak to our passengers and staff, and in fact we enjoy the calls!!

Social Media We are improving our interaction on all social media channels all the time and love the engagement from our passengers and their support staff, social media is an ever-evolving way of communicating and all of us at ClubMates enjoy the challenge of its development. Peter Negri I would like to say a big Thankyou to all of our passengers and their support networks for making ClubMates holidays so enjoyable and making each day a unique and rewarding experience for me and my team! 06 07 ClubMates Travel Brochure 2018-2019

Travel Commitment The ClubMates The ClubMates Travel Commitment forms the core of our business, and it exists for a number of crucial reasons: it guides our staff on a daily basis; it instils confidence in our passengers, their families and friends; and it ensures that we deliver a consistent, high-quality service which endures from the first phone call to the last leg of the holiday.

The following list represents the promises that ranked ClubMates Travel the best in the business within the supported holidays sector within Travel and Tours. These promises have built the successful framework which has kept passengers coming back to us year after year. BOOKING } } Friendly, helpful and knowledgeable booking agents will answer all telephone calls and enquiries during business hours. } } Travel agents will do their very best to answer and explain all questions posed to them. } } Agents will always speak to potential passengers with respect and inform them truthfully about ClubMates Travel holidays.

} } Booking staff will make suggestions when appropriate – taking into account the passenger’s interests, wishes and disability − in order to book each passenger on the best possible holiday. } } The ClubMates Travel website will always be kept up-to-date. } } Holidays will be added to the site, with correct dates and pricing information as soon as they are finalized. } } Any changes or special offers will be published on the website as soon as possible. During the holiday } } The ClubMates Travel Crew will try to keep each holiday as flexible as possible.

} } If there’s something the group wants to do, every effort will be made to facilitate that activity.

} } All medication and spending money will be administered and distributed by qualified members of the crew, as arranged before the holiday. } } Appropriate measures and precautions will be implemented to make every holiday as safe as it possibly can be. } } Each passenger will be treated with respect and dignity. } } Passengers will receive the support they require, and privacy and dignity will be respected. } } Every activity on the itinerary will be completed, barring exceptional circumstances.

} } Accommodation will always be comfortable, safe and well located. } } Meals will be professionally prepared and contribute to a balanced diet during the holiday. } } Any allergies or preferences will always be taken into account. After the holiday } } Passengers will be informed of the ClubMates Travel points they have accumulated which can be used for discounts on future vacations. } } Staff will respond to any complaints within seven working days, and a resolution will be sought in every case. } } All feedback will be reviewed to identify the best parts of our vacations, and to see where improvement is needed.

08 09 ClubMates Travel Brochure2018/2019

Over the last 30 years ClubMates Travel has been successfully operating, a healthy set of values that have emerged from within the company – a set of core values that we like to call ‘The ClubMates Travel Code.’ Our code governs the way we operate on a daily basis. It ensures that whatever size the company reaches, and whichever direction it takes, the ClubMates Travel team will always exude the qualities that have made ClubMates Travel the leading name in supported travel. Our core values: } } Never be too proud to learn – If we can learn from our mistakes as well as our successes, we will always be better than yesterday.

We will always listen to our employees, and to our valued passengers, to ensure we are the best possible company we can be.

} } Believe in equality and strive for it – This important belief is one that has filtered down the organisation from Peter Negri at the top. We believe that if we can treat everyone - employees and passengers alike - with the respect we seek for ourselves, then great things can happen. No matter what level an employee is at within our company, no matter the ability of our passengers, we will always treat people with the respect they deserve. } } Work hard so others can play harder – We realise that incredible, memorable holidays don’t just happen. At ClubMates Travel we work hard, and we don’t mind doing it, because we know that the harder we work for our passengers, the more fun they are going to have on their holidays.

} } Dream big – We encourage it in our staff and in our passengers. The possibilities for ClubMates Travel and everyone connected to our company are endless if we can continue to dream. } } No matter what happens enjoy the journey – Life is not a dress rehearsal.

VALUES COMPANY Our ClubMates Travel was founded in 1988, its former name was Ozmates Travel Pty Ltd. We humbly started as a small but focused business specialising in mild to moderate intellectual disability designed holidays who required supported holidays within Australia. In 2006 Peter Negri acquired the company and was asked by passengers if we could do more adventurous holidays both in Australia and overseas that can cater for people who require support when on holidays or facilities that can assist in the accessible tourism, with no preconceived ideas Peter went to work to develop a market leading travel booking company and tour operator, catering for a much wider range of supported holidays.

ClubMates is now a well-established global company, proud to assists anyone with disabilities in the creation and enjoyment of fulfilling a perfect supported or unsupported holiday.

One truly great thing about ClubMates Travel is, we can facilitate almost any kind of holiday, whether you want to travel in your home country or abroad as an individual or as part of a group (4-40 passengers). ClubMates Travel offers tailor-made holidays with specialized support structures, depending on the needs of the passengers and their destinations. This level of customization means that each and every holiday is uniquely arranged for you and/or your family. All the staff at ClubMates truly understand the importance of a good quality care and support and how a lack of it can potentially ruin a holiday.

We understand that all passengers want to visit the destination of their dreams, but it will never be a great holiday unless the right care and support is provided.

As a small but focused business its original aim was to provide supported holidays to passengers with mild to moderate intellectual disabilities who wanted to travel within Australia. Clubmates crew member’s presence is to ensure passengers will have fun on their holidays and provide safety and comfort for the duration of their holiday. Clubmates staff are trained to administer medication, assist with budgeting, and if required provide more personalized care. Whatever is needed, everyone at ClubMates Travel ensures it is taken care of with dignity and skill.

From the moment you call ClubMates to the last kilometre of the passenger’s supported holiday, the company’s 50-strong team of friendly travel agents and experienced support staff are there for you and your family.

Our loyal customers that frequently use ClubMates to arrange and provide the support on holidays are testament to the incredibly thorough job done by our staff. So if you are ready for the holiday of a lifetime, fulfil your holiday dream now! Call us today, inquire through our online form, or fill in an online application. 11 ClubMates Travel Brochure 2018-2019 10

TRAVEL TIPS Coach Travel When travelling with ClubMates Travel via coach, you will be travelling in 5 star luxury. The coaches are licensed to carry between 36-60 passengers and each vehicle is fitted with seatbelts, air-conditioning, heating, individual lights, sun shade blinds, comfortable large seats with plenty of leg room, and DVD/stereo. There is always a selection of movies to enjoy while cruising along the highway or simply sightseeing around town. Most ClubMates Travel vehicles are wheelchair friendly with trained staff using the hoist, strapping the wheelchair into position or transferring the passenger to a standard seat.

If the passenger is required to travel unassisted ClubMates Travel needs to be notified upon departure of the passenger from there home station and a ClubMates Travel support person will be at the arrival bus bay. Once the passenger has arrived we then will contact the family/carer to confirm safe arrival. When the passenger is returning home from their support holiday ClubMates support crew will call to confirm the passenger is on the train/ Aircraft. Safety is paramount, in our vehicles and for safety reasons the vehicles receive safety checks every 10,000kms or three months, whichever comes sooner. We are then independently audited at regular intervals by the relevant government authority.

All of the drivers are licensed to drive the vehicles and follow strict guidelines with vehicle safety checks completed daily. The in-depth maintenance/fault reporting system in place averts any possible issues that may impact on the smooth operation of the holiday/vacation.

Sea Travel When travelling on one of our ships, boats or sea faring vessels we endeavour to choose the safest and most economical service. When choosing a ship or boat to travel either for short or extended cruising ClubMates Travel assess all the companies and then choose the companies with a good safety record and have the facilities required for the ultimate enjoyment when on vacation/ holiday. When embarking or dis-embarking a cruise ship ClubMates Travel advises the cruise company and then with support from the Cruise Company and ClubMates staff the process is handled with professionalism, care and dignity.

If a wheelchair user or someone with limited mobility has booked, we contact the cruise company involved informing them of the passenger’s requirements and how we will assist with the person’s transfers and what we require from the cruise company.

Air Travel We choose to fly reputable airlines so that all safety procedures are followed and if there is a safety issue it will be addressed with minimal disruption to the holiday/vacation. Once the passenger has booked the holiday, if extra attention is required due to poor mobility or possibly the passenger uses a wheelchair for mobility, Clubmates will organise all parts of the flight including transfers, waiver to travel with a motorised wheelchair/scooter and its battery, and assistance to the assigned seat as required. This may be simply showing the passenger to the correct seat, assisting with slide boards, or organising a for embarking or disembarking the aircraft.

If the passenger is required to fly unassisted ClubMates Travel needs to be notified at the time of booking so we can have a ClubMates Travel support person at the gate waiting upon arrival. Once the passenger has arrived we then contact the family/carer to confirm safe arrival. When the passenger is returning home ClubMates Travel once again calls to confirm the passenger is on the flight Train Travel Train networks are a useful mode of travel and most passengers enjoy this type of transport. When using trains each route is chosen to suit the individual holiday/vacation. As time is important train travel is organised with the appropriate transport body so that there will be time for each passenger to relax and enjoy the journey.

When booking a train holiday/vacation and requiring mobility assistance Clubmates allows time for embarking and disembarking and transfers and this is to ensure safety standards are kept to a high standard. If the passenger is required to travel unassisted for any part of the holiday ClubMates Travel needs to be notified upon departure from the local airport/train station and Clubmates support person will be at the arrival airport/platform. Once the passenger has arrived we then will contact the family/carer to confirm safe arrival. When the passenger is returning home ClubMates Travel once again calls to confirm the passenger is on the train.

13 ClubMates Travel Brochure 2018-2019 12

At ClubMates Travel we supported the idea of a diverse and inclusive world and enjoy working with many diverse cultures. Over the years we have strived to create a workforce that is representative of the places we visit, and the communities we support. We believe it is of paramount importance that our company is represented by people of different genders, disabilities, ethnicities, cultural backgrounds, sexual orientations, and belief systems. However, we are adamant that it’s not just a case of ticking boxes, we believe that diversity is also achieved at a more grass roots level.

Clubmates is always looking for people with different communication styles, problem solving skills, personal interests, and backgrounds to join our company. We realise the importance of strong recruitment policies to ensure diversity is achieved. After the recruitment process, that all our employees feel valued and provide an offering to enhance the business and people we support. Clubmates wants its staff to feel like they belong, and have a career path set out in front of them with the chance of progression within the company and the disability sector. Company Managing Director, Peter Negri, stresses that ‘everyone should be treated with respect and dignity.’ It’s a simple principle, but one that has been vital in acting as a foundation for Clubmates successfully integrated workforce.

Peter also believes that all work should be enjoyable and fulfilling for the staff, and that everyone should feel like an important part of the team. ClubMates Travel is currently undergoing major expansion, it’s an exciting time for the business, staff and people we support on holidays. We are taking significant steps into new territories and, as a result of globalisation and various other expansions into new areas, we realise that we will face new challenges in the coming months and years − therefore we will need to find new and innovative solutions. We believe that these solutions will come as a result of having a diverse workforce who work as a team and knows how to utilize each other’s strengths and skills.

Our aim is to always have a team of people that are as diverse as the passengers we support. Our diversity and inclusive atmosphere allows us to provide a level of service that is unrivalled in the supported disability travel industry. Our team have strong problem solving abilities greater and more meaningful customer connections along with motivation and engagement with their roles.

At ClubMates Travel we are extremely conscious about the footprints we leave behind as a global company, being aware and careful about how we impact the communities that we work within is something that we believe is important. With each person we take on holidays and many destinations we explore we strive to leave it a better place and in better condition than it was before we visited. We value Eco Tourism and work towards being a good corporate citizen. Citizenship Global So, you love the idea of travelling with flexibility, and really enjoy having the freedom to do what you want, when you want to do it, why not let ClubMates design and assist you on your perfect individualised holiday.

The destinations have been many and varied from local destinations 1-2 hours from passenger’s homes to long haul holidays such as South Africa viewing the amazing wildlife in Kruger National Park, England with all the well-known tourist attractions such as the tower of London, Buckingham palace, Portugal that is renowned for its cultural diversity and then the all-time favourite a Polynesian island lying on the beach with beautiful blue water.

The skill and dedication in developing these holidays by the ClubMates team is second to none, we endeavour to make all the parts of your holiday as smooth and easy as possible. We also offer a service which assists travellers to book flights accommodation and attractions themselves. We simply assist in researching the parts of the puzzle that may be time consuming or difficult and then you can go and book them yourself. If you have dream holiday in mind that sounds just amazing then contact us at info@clubmatestravel.com or give us a call!! Let the Fun Begin!

ClubMates Travel is a tough campaigner for enhancing travel opportunities for people with ANY level of ability or illness.

The major part of our inspiration revolves around educating people that anything at all is possible, as long as the correct planning and professional arrangements have been thoroughly organised. We speak to support groups, national and international health care organisations, at conferences, industry expos and to members and executives of various non-profit organizations about serving the needs of people with a disability or people who may be in aged care and in need of some additional assistance to travel. We would be pleased to speak to your group or organisation to assist and to educate your members and their families about how rich and rewarding the travel experience will be when accompanied with a professional support team.

If you are interested in Clubmates Travel speaking to your group, please email Peter Negri at peter@clubmatestravel.com or call 1300 158 003.

and Small Group Tours AND PUBLIC SPEAKING Individual Presentations 15 ClubMates Travel Brochure 2018-2019 14

booking easier Let’ s make your How do I make a booking with ClubMates Travel? Call the ClubMates Travel office and speak to one of our consultants to ascertain availability and then complete our application form with one of our consultants, or choose a holiday through the website and submit the form on the holidays individual page, then one of our consultants will contact you to confirm the booking. Where do ClubMates Travel go to? ClubMates has successfully taken passengers all over the globe with some of the destinations including locally within Australia, Portugal, South Africa, Australia, USA, United Kingdom, Europe and many Asian countries just to name a few.

We are very experienced in offering cruises to all parts of the globe offering 3 days – 4 weeks.

What type of supported Travel can I expect? When booking your holiday speak with your consultant to ensure the level of support is appropriate. All group holidays offer support unless otherwise noted. ClubMates support crew are available to assist with personal care, budgeting, and administration of medication. If a higher level of care is required speak to your consultant about the options. Can I meet with the support person before the holiday/ vacation departs? We have many passengers wanting to meet with one of the support crew before departure. If you contact the ClubMates office we can arrange a suitable time and place.

This is an additional cost but in many cases a worthwhile investment before departure.

Once I have made the booking what happens? Once the booking is confirmed the ClubMates Travel office will send a booking package with a full set of booking forms. These forms include: tax invoice, itinerary for your chosen holiday/vacation, welcome letter, travel insurance and booking form (medical details). The booking cannot be fully confirmed until a deposit has been paid. Do I need Travel Insurance? No, but it is strongly advised to take it. Clubmates Travel will organise this. Our invoices include the cost of travel insurance. If you determine that you need to have a higher level or have a pre-existing condition this may cost more and therefore ClubMates Travel should be notified.

How do I change or cancel a booking?

Yes, that’s fine, but contact the ClubMates office to discuss any changes or cancellations. Refer to the terms and conditions for any cancellation fees. How do I pay for the holiday/vacation? Payment can be made either via direct deposit, cheque, credit card, bank cheques or it can be paid off over several months to assist with budgeting. Can I make periodical payments? Yes, if you would like to pay for your holiday periodically, we will provide you with a receipt each time a payment is made. This way, you will have an accurate way of tracking your outstanding amount.

When do you need to make the final payment? Final payment needs to be received by the due date on the invoice.

It can be 60, 90, 120 or 150 days before departure depending on the holiday/vacation Do I receive any information between receiving the booking package and departure? Yes, definitely. 1-3 weeks before departure you will receive a clothing list, meeting time and an updated itinerary along with the contact details of the tour leader. If I don’t want to go on a group holiday/vacation can I choose another type of holiday/vacation Yes, you can have your own holiday/vacation either supported or unsupported to any destination around the globe.

Do I need a passport? Iftravellingwithinyourowncountryapassportisnotrequired,butifyouaretravellin gonacruise ship or internationally yes you will need a passport with at least 6 months before expiration. Who organises visas for international holidays? ClubMates organise all visas for supported travel with a ClubMates staff member. It is advised you check with your consultant to ensure who is organising the visas. Do I need vaccinations? It depends on the destination, and we always suggest that you contact us for accurate information well in advance of the departure date.

16 17 ClubMates Travel Brochure 2018-2019

Is ClubMates a registered NDIS Provider? Yes,wearearegisteredProviderinallstatesofAustralia Can I use my NDIS package for holidays? TheNDIAallowsfairandreasonablesupports,soweuseSocialand Communityengagementformostpassengers What do I need to out in my NDIS plan to get a Supported Holiday? Theeasiestwaytoallowsomeextramoneyinyourplanistomakeholidaysa goal,whichinturndevelopspersonalskillsoutsideyouhomeenvironment.But remembereachplanisdifferentandeveryonegetsassesseddifferently,sothere arenoguarantees. How many passengers can ClubMates Travel take on holiday?

Themajorityofourgroupholidaysaredesignedforbetween4and44passengers.

Who does ClubMates Travel cater for? Will I be able to join a holiday with my disability? Yes,wetryourverybesttocaterforeveryone,whatevertheirdisability. ThequalifiedandexperiencedmembersoftheClubMatessupportcrew areabletosupportpassengersinanywaytheyrequire.Giveusacall todiscussthelevelofsupportthatyourequire. Do I need a certain level of health and fitness to participate? Allpassengersshouldbehealthyenoughtoparticipateintheholiday’splanned activities.Ifyouareunsurewhetherornotyoureachthelevelofhealthrequired, pleasecallus.Westrivetoaccommodateeveryoneonourholidays. I need individual one-to- one support throughout my holiday.

Is this possible? Yes.Wecanarrangeanythingfrom1:1to1:6(onecarertoone/sixpassengers) carer-to-passengerratios.

I have my heart set on a holiday, but it isn’t listed on the ClubMates Travel website. Can you still help me? Certainly.Ontopoftheholidayswehavelisted,wealsooffertailoredholidaystosuit you.Ifyoucalluswithadreamholidayinmind,wecanmakeithappen. I like the sound of one particular holiday, but I know some of the activities won’t be for me. What can I do instead? Wealwaysaimtomakeourholidaysasflexibleaspossible.Wealwayshaveapre- establisheditineraryforeachholiday,butifyoucantellusinadvancethatyouwantto dosomethingthatisn’tintheplan,wewilldoourbesttomakethathappen. Frequently AskeD Questions I don’t live anywhere near where the holiday leaves from.

What can I do?

ClubMatesTravelcanarrangeflightsandovernightaccommodationforafee.Wecan eitherlinkyoutotheholidayafterithasstarted,orwecanmakesureyoudon’tmissa thingbygettingyoutothelocationofdeparture.It’salluptoyou. Where will we be staying? Usually,weuse3or4starmotel-styleaccommodationduringtheholiday.Webelieve thiskindofaccommodationisthebestoption,asitmeansthatallholidaysare comfortable,goodfun,andaffordable. How will I be travelling? Thisalldependsonwhichholidayyouchooseandwhereyouwillbetravellingto. ClubMatesTravelholidaysusedifferentmodesoftransport:planes,cruiseships, coaches,and4WDsarejustsomeofthemodesoftransportused.Ifyouwouldliketo travelinanotherway,contactustofindoutyouroptions.

My circumstances have changed and I have to cancel my holiday. How do I do this? AllcancellationsmustbenotifiedtoClubMatesTravelinwriting.Thecancellation isnotvaliduntilwereceivethisnotice.Seetermsandconditionsforinformationon cancellationfees.

What is included in the price of the holiday? Allmainmeals,accommodationforthedurationoftheholiday,listedactivities,suppo rt crewandotherstaff,areallincludedintheholidayfare. What do I have to take care of? Allpassengersshouldhavetravelinsurance,spendingmoneyfortheholiday,passports andvisas,andanypersonalitemsthattheywishtotakee.g.electronicdevices, toiletries,enoughclothingandfootwearetc. How much luggage can I take with me on holiday? Passengersareallowedtotaketwobagsonholidaywiththem:onesuitcasethat shouldnotexceed20kg,andrucksackorsmallerwithmaximumweightof7kg. I need assistance with my medication during my holiday.

Do you have a holiday in mind but require more assistance than the average travel agent can offer? We understand that you may need a ClubMates Travel Support Team Member to accompany you on your holiday and you may have other requirements such as equipment hire, or assistance in arranging activities. ClubMates Travel can do it all for you!!! We can organise your holiday from the time you leave your front door until the time we drop you back home.

COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 victoria COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 The best Melbourne sojourn ever! Be engulfed with all things exciting, delightful and memorable in this sports-centric holiday that’s dappled with fun activities! Watch some heart-stopping games of AFL and cheer on your favourite team! Take a mesmerizing Behind-the-Scenes Tour of the phenomenal MCG, and feel the thrilling vibe of the old footy grounds. After a gripping game, make your tummy happy by sampling the delicious meals at Essendon’s Windy Hill as you enjoy the restaurant’s pleasant atmosphere.

Then be one with the clouds, sun and stars at the Melbourne’s world-famous skyscraper, the Eureka Tower, as you gaze across the Melbourne landscape!

AFL Games & Stadiums PACE MEDIUM TOUR CODE CM18023 Nourish your senses in this Horsham getaway that will surely fill your mind and body with pure joy! Be smitten by the charming town of Horsham. And no Horsham trip is complete without experiencing the genuine country music at its finest at its very own Country Music Festival! With your “Access All Areas” pass, you’ll feel like a VIP! Express your singing abilities and show your dance moves as the great country music artists serenade you. Have an exciting moment at a busking competition and go on some retail therapy at one of the amazing specialty stores at the Plaza.

Enjoy the fantastic gifts and chow down on the yummy food offerings at the venue. Then relax and be charmed by the captivating acoustics at the local Soundshell. The endless musical activities are not only music to the ears, but the lovely experiences in this fascinating trip create a melodious tune to the soul!

Horsham Country Music 2018 PACE SLOW TOUR CODE CM18015 Music, cars, wildlife, history, fashion... Wow, the heat is on! What’s not to love with this holiday that’s packed with all the goodness of entertainment, topped with lots of wonderful experiences, and laced with amazing escapades that will give you a blend of excitement and delight? Meet the exotic reptiles, watch the roaming kangaroos and cuddle a koala at the interactive Ballarat Wildlife Park. Have a tuneful time at the Rock n Roll Festival while you enjoy music, dance to the beat of the 50’s and 60’s rock ‘n’ roll music, enjoy the colorful costumes at a fashion show, and be prepared to be in awe with the classic cars and hot rods! Experience a sensational moment as you watch drag racing.

Then pan for gold at Sovereign Hill for a spectacular moment reliving the gold rush days. Swoon away in this spirited holiday!

Ararat Rock ‘n’ Roll PACE SLOW TOUR CODE CM18014 From $2,647 DEPARTS MARCH 2018 From $1,981 DEPARTS MARCH 2018 From $2,719 DEPARTS MAY 2018 Pack your bags, tap a tune and move your feet as you dive into a pool of music, dancing, singing, shopping and so much more! Enjoy a musical revelry that offers harmonious experiences that are sure to give you rich and resonant holiday memories! Become a part of the annual Mildura Country Music Festival with more than 130 Australian country music artists, guaranteed to make you sing and sway! Delight in the energizing music of the talented musicians. Show your dancing moves, jive and prance as you enjoy boot scooting, line dancing and singing.

Groove to the sweet-sounding music on the Mundoo Paddle Steamer. Oh, and shopping for trinkets and gems is also fun at Woodsies Gem shop! Then make your holiday even more vibrant and colorful with a visit to the expansive 50-acre citrus orchard, Orange World. Savor the citrus scent of the blossoming citrus fruits and grapevines, and the crispy aroma of the lush trees around you. Ahh... This is going to be a dream music-filled holiday!

Mildura Music Festival 2018 PACE FAST TOUR CODE CM18044 July is the most wonderful time of the year! Feel the magic of the yuletide season, and get ready for a glowing Christmas in July on the Murray! Experience a multifaceted Christmas holiday like no other, packed full of activities that are set to impress. Realize the beauty of the Australian fauna at the 140-acre Kyabram Wildlife Park. Visit the Port of Echuca — known as the home to the largest collection of Paddle Steamers in the World — and discover its rustic charm. Treat yourself to some chocolate indulgence at The Chocolate Company before a rejuvenating time at Hair & Nails.

Then be all set for a delightful Christmas dinner and strike a pose with Santa! Add a dash of history to your holiday with a visit to the Historical Society and the National Holden Motor Museum. The crazy machines, old engines, steam locomotives, puzzles and confectionary at the Confectionary Capers will surely fulfill your whimsical childhood Christmas fantasies! Go shopping for some Kris Kringle presents and get some charming mementos for yourself, which will remind you of this holiday in the years to come!

Xmas in July on the Murray PACE SLOW TOUR CODE CM18032 Dreaming for a sweet escape to the countryside? Craving for a laid-back holiday where you will be immersed in beauty, history and tranquility? Then you will find the bliss that you’ve been longing for in this harmonious holiday! Smell the aroma of nature around you as the blossoming flowers act as giant bouquets while you explore the unadulterated beauty of Churchill Island. Get to experience farming life as you milk a cow and pat the friendly farm animals. Cuddling a koala, talking to a parrot or hand-feeding an albino kangaroo at the award-winning Maru Koala and Animal Park is unforgettable! Unwind on a calming cruise as you explore the enthralling history of Phillip Island.

Then relax in an indulgent massage that will either lull you into a deep trance or take you to a soothing feeling that’ll make you smile. So pack your bags now and prepare yourself to have a succulent taste of paradise in this awe-inspiring getaway!

COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 victoria Come and join us in this wildlife-centered holiday, interlaced with gastronomic delights, and infused visually-pleasing sights! Witness the country’s truly diverse wildlife amid the verdant nature reserves at Australia’s bushland paradise, Healesville Sanctuary. Take a peaceful walk at Bruno’s Art & Sculpture Garden, and let Bruno Torfs’ sculptures whisk you away into his marvelous world.

A time aboard the steam train ‘Puffing Billy’ will also define what pure enjoyment is all about! Satisfy your sweet tooth as you take a bite out of the delectable chocolates at the Yarra Valley Chocolatery. Mouthwatering! Pose for a cherish-worthy moment with your first catch during a truly exceptional trout and salmon fishing experience at the Marysville Trout & Salmon Farm. The fun is nonstop in this flavorful and dazzling holiday!

Valley Animals, Fishing & Trains PACE SLOW TOUR CODE CM18051 Have a rip-roaring escape in Melbourne! This holiday may be centered on a thrilling race, zestful adventures and adrenaline-pumping escapades but there are also plenty of opportunities for sightseeing, relaxation and... shopping! Shop for an outfit for the races then watch the Cup Parade where you’ll see the jockeys, celebrity guests and the horses. Known as the ‘race that stops a nation’, the Melbourne Cup will give you an exhilarating experience. Shout, cheer and be totally gripped by the mind-blowing race! Also known as ‘Ladies Day’, Oaks day allows you to enjoy the electrifying races and timeless fashion.

Then feel like the ‘King of the World’ at the Eureka Tower, with its amazing 360deg views of Melbourne. Melbourne Cup PACE MEDIUM TOUR CODE CM18050 Listen to the melodious notes play in unison with the harmonious sights of Wangaratta! The vibrant Wangaratta Jazz Festival may be this holiday’s focal point, but it is blended with wonderful sightseeing escapades and is mixed with exquisite dining experiences, sure to make your holiday in Wangaratta an unforgettable one.

Feel the freshness of the air as you tour around the local town and discover the alluring attractions. Sing along with the talented Jazz & Blues performers and enjoy the ravishing musical festivities. An interactive and entertaining moment while watching the fantastic shows and animations at the Ned Kelly Tourist Centre are also something to be excited about! Then achieve a pleasurable gastronomic treat by trying the delectable offerings at one of the many food stalls. Enjoy a savory pie or a slice of a scrumptious cake at the iconic Beechworth Bakery to re-energize yourself before visiting the historic Gaol.

Make sure to follow the chant of your heart and have a truly amazing holiday! Wangaratta Jazz Festival 2018 PACE SLOW TOUR CODE CM18049 From $2,480 DEPARTS NOVEMBER 2018 From $2,850 DEPARTS NOVEMBER 2018 From $1,970 DEPARTS NOVEMBER 2018 Visit the most captivating lakes in Australia! But before heading to your dreamy escapades through the stunning lakes, we enjoy the fun at Gumbuya World — Victoria’s newest theme park! Step inside at the Footbridge mini golf, ice cream and Lolly Shop. Yum! Tour around the Apex Park for a wonderful BBQ lunch then go to the picturesque foreshore to enjoy a paddle boat or catamaran ride around the lake.

Visit the Post Office Jetty and experience a delightful cruise on Lake King, then around the shores of Metung Hotel to enjoy a delectable lunch. Head back to the astounding Lakes Entrance as you try and spot the dolphins and view the wildlife on assorted islands. You can even try your hand at prawn fishing at Lake Tyers! Fish around the Gippsland Lakes before the lovely evening meals at the Bowling Club, the RSL, and eating a yummy, freshly-caught fish. You can even enjoy an appetizing fish and chip dinner on the beach. To cap off your wonderful getaway, head up to Jemmy’s Point to get the best view to see the radiant beauty of Lakes Entrance.

Lovely Lakes PACE SLOW TOUR CODE CM18054 From $2,908 DEPARTS DECEMBER 2018 Melbourne NYE Fireworks PACE MEDIUM TOUR CODE CM19003 An unforgettable New Year experience is in store for you on this marvelous Melbourne NYE celebration! Make your way to Docklands, climb aboard the Melbourne Star observation wheel and be prepared to be captivated by the city’s urban beauty! Go on a fun shopping trip to the popular DFO and pick a lovely outfit for your night in the park. Make your way to Yarra Park to enjoy all the entertainment, films and spectacular fireworks. Then... Happy New Year! Begin 2019 on a truly happy note with a visit to the Eureka Tower - a 297-metre gold plated skyscraper - to see Melbourne and surrounds.

For an adrenaline-pumping experience, take a step out into the ‘Edge’ which is a glass cube which projects out from the tower. Explore the impressive Melbourne Aquarium which takes you on an interactive ocean adventure filled with amazing discovery! Spot Nemo at the Coral Caves, find the octopus in the Mangroves and Rock pools, see the fascinating huge sharks at Shipwreck Explorer, and the playful penguins at Penguin Playground. Then go on a charming dinner opposite the Crown Casino restaurants and watch the large fireballs shoot in to the sky. The delightful mix of dazzling activities is definitely the best way to welcome the New Year!

COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 victoria Enchanted Dolphins PACE MEDIUM TOUR CODE CN19007 Immerse yourself in a special kind of enchantment in this delightful getaway! Smell the flowers as you walk through the magical gardens, get lost inside the maze, discover a world of giant wood sculptures and simply let the awe-inspiring views at the Enchanted Adventure Garden take your breath away! Sit back and soothe your aches and pains away at the Peninsula Hot Springs.

Make your tummy happy as you sample the local produce from the Peninsula at Main Ridge Diary cheese tasting. Fill your baskets at the Sunnyridge Strawberry Farm while strawberry picking. Enjoy the calming views while crossing Port Phillip Bay on the ferry as we make our way from charming Sorrento to the refreshing sights of Queenscliff. Cruise around Port Phillip and appreciate its beauty, try searching for playful dolphins and for those who are more adventurous, why not enjoy a swim with them? Oozing with fun, indeed! Hop aboard the Heritage Train in Queenscliff. Then explore the Savannah grassland on a thrilling safari adventure and meet the cheeky meerkats at Werribee Open Range Zoo.

From $2,370 DEPARTS FEBRUARY 2019 Make your dream holiday come true at Geelong! Tour around enjoy the marvelous city and sights of Geelong, and get to see the Geelong Cats home ground, National Wool Museum and Botanic Gardens for a picnic lunch. So refreshing! Hug a cuddly koala and visit the wildlife at Jirrahlinga Koala Sanctuary and also enjoy a Wildlife Walk at the wonderfully-conserved Serendip Sanctuary, home to many Grey Kangaroos. Marvel as the RAAF Fast Jet’s fly overhead, and watch the mind-blowing maneuvers and exhibitions at The Air Show. Add a touch of history to your holiday with a visit to the Geelong jail - home to some notorious prisoners! Spend the afternoon at the mesmerizing Geelong Waterfront where you ride a horse at the Carousel, ride the Big Wheel and enjoy swimming in the sparkling waters of Eastern Beach.

Then... brace yourself for an experience of a lifetime as you spend the day at the Air Show! See the latest jetfighters, attack helicopters, exhibitions and look to the skies and watch the Hornets with their mind-blowing maneuvers. Finally, cap off your Geelong jaunt at Werribee Zoo, where you could watch the cheeky meerkats, enjoy breakfast and see some of the world’s most iconic grassland animals on Safari.

Avalon Airshow PACE MEDIUM TOUR CODE CM19009 From $3,125 DEPARTS FEBRUARY 2019 Horsham Music Festival PACE SLOW TOUR CODE CM19013 Jam packed with plenty of activities, you will never have a shortage of +-adventures in this ultimate Horsham music revelry! Start your Horsham holiday sitting on the banks of the Wimmera River, enjoying the idyllic sceneries and a sumptuous lunch whilst listening to great music. Enjoy the benefits of an ‘All Inclusive’ pass and visit all the venues and listen to the buskers. Belt out a tune and show your dancing moves at the Horsham Sound Shell! Then be enthralled by the colour of the world-famous Pink Lake in Dimboola and enjoy a delightful morning tea.

Climb the steps of the iconic J539 steam train and see the refreshing surroundings of Apex Park.

From $2,044 DEPARTS MARCH 2019 Witness the heavenly sights and experience the magic in Melbourne! Bursting with beauty and entertainment options, prepare yourself for an unforgettable journey. Enjoy a guided tour of Federation Square and learn about the history and world-class architecture. Sit back as you enjoy the attractive cityscapes on a city tram tour where you can hop on and off at the manty city sites. Make your way to the Aquarium and soak up the breathtaking views as the huge stingrays, sharks and thousands of multi-coloured marine animals swim by in this magical underwater world.

Surely impressive! Tour the Museum which showcases Australian history, indigenous cultures and visit one of Melbourne’s oldest surviving buildings — the Melbourne jail. Go shopping at two of the best shopping venues in Melbourne — DFO & the iconic Queen Victoria Market. Have a thrilling moment as you watch two fantastic games of AFL footy! Then, take a breather as you see the sights of Melbourne and its beautiful gardens on a city tour.

COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 victoria Have a sparkling Christmas in July! Who says you can’t have two Christmas celebrations? Be prepared to experience a dreamy journey that’s infused with so many delightful activities, all while enjoying the wintry atmosphere! Have a wonderful Christmas Dinner, exchange ‘Kris Kringle’ presents, and say ‘Cheese!’ as you have your photo taken with Santa! Stop and see the koalas and other native Australian animals at Maru Animal Park, and enjoy mini-golf and a delicious picnic lunch.

Explore the picturesque Phillip Island and take in all the wonderful sights. Visit Rhyll Trout and Bush Tucker Farm as the guide shows your group how to Fish for our Dish! Let the historic Churchill Island take you away as you enjoy the sculptured views, learn how to milk a cow and watch the sheep shearing. Proudly stand on the winner’s podium at Phillip Island Grand Prix Circuit. Watch the cute little penguins waddle up the beach to their homes at Penguin Parade. Then, visit Panny’s Amazing World of Chocolate for a totally “Yum!” moment! Indeed, this Christmas holiday will be hard to forget! Xmas in July on the Island PACE SLOW TOUR CODE CM19031 Fulfill your dream of a truly divine and blissful holiday! Experience country life and enjoy the rustic charm of Chesterfield Farm as you milk a cow, hand feed the kangaroos and watch a sheepdog demonstration...

before you enjoy a soothing massage. Then, take part in the Tulip Festival and be mesmerized by the wonderful array of tulips that burst into colour each spring! Discover the secret areasattheSkyHighMazeandObservatory.HaveatrulyengagingmomentattheGeppetto’s Workshop with puppets, dolls & Marionettes, then enjoy your Devonshire tea at Grant’s on Sherbrooke. Head to the majestic Dandenong Ranges, and enjoy the peace and tranquility in the sweet-smelling mountain air, and the lush green forest on an exciting Puffing Billy ride. After all the fun, spend the morning shopping at the Caribbean Markets and make sure to pick up some great bargains.

Tranquil Tulips PACE SLOW TOUR CODE CM19041 Within the fruit bowl of Victoria is the Mildura Music festival offering marvelous musical experiences, this holiday is a sure hit! Music-lovers will be entertained by a plethora of country music and delightful sounds, guaranteed to provide great memories. Spend your days and nights listening to the Country Rock, Ballads, Walk Ups and enjoy Line Dancing at the Festival. There are amusing days with over 130 artists and musicians, you are definitely in the right place for some toe tapping! Explore the RAAF Museum which commemorates Mildura’s link to the Royal Australian Air Force.

Be whisked off on a music cruise as you chugg down the Mighty Murray River, whilst enjoying a wonderful meal and country music. Then, pick up some great country music memorabilia at the many stores located throughout the festival. Prepare yourself for this fun and fabulous music-filled holiday! Mildura Music Festival 2019 PACE FAST TOUR CODE CM19042 From $2,821 DEPARTS JULY 2019 From $3,170 DEPARTS SEPTEMBER From $3,849 DEPARTS SEPTEMBER 2019 Bendigo Blues & Ballarat PACE MEDIUM TOUR CODE CM19048 Pack your bags and let’s go to Bendigo! You won’t feel blue in this holiday filled with music as you enjoy the beautiful sights of Bendigo and Ballarat, with all the exciting activities! Travelling to Bendigo today we arrive in time to enjoy a lovely picnic lunch at the gardens.

We then make our way to the Central Deborah Mine to take a tour underground. Enjoy the Blues & Roots Festival with live performances and workshops throughout the region with over 100 artists, tour the Art Gallery, Sacred Heart Cathedral, the Golden Dragon Museum and Lake Weeroona. Discover Ballarat’s medieval adventure park – Kryal Castle which recreates a legendary land of myths and medieval adventures, and do some market shopping.

From $2,821 DEPARTS NOVEMBER 2019 Calling all jazz music lovers out there. Get ready for some fantastic days full of wonderful Jazz music and escapades at Wangaratta! Dive into a pool of singing and dancing, delightful food stalls and amazing souvenir galore. Enjoy a pleasurable dinner topped with the stunning views at the Blues Marquee. Visit the lovely Holy Trinity Cathedral with simply amazing acoustics as the Jazz rings out on Sunday morning, the historical landmarks, old buildings and lush parks scattered all over Wangaratta. Sprinkle some wildlife adventure to your holiday with a visit to the 30-acre Mansfield Zoo, see the fascinating albino kangaroos, guinea pigs, monkeys, and get to watch the white lions being fed! Then, satisfy your senses as you indulge in the serenity of Bonnie Doon, as you enjoy a morning walk down by the peaceful lake and its tranquil surrounds.

NEW SOUTH WALES COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 There is nothing else like Sydney, here on earth. Its air is vibrant as the dream of youth. The city’s balmy beaches refresh the spirit. The world-famous infrastructures and notable landmarks allow you to tick off your bucket-list.

The cityscapes and a plethora of entertainment options and amusement venues are too hard to resist. So what are you waiting for? Pack your bags and discover the magic of Sydney! Go bargain shopping galore at the Paddy’s Market. Visit the Madame Tussauds Wax Museum and take pictures with the wax figures of your favourite celebrities! Witness the sunshine surging through the blue skies as you appreciate the spectacular views of Sydney at the Sydney Tower. Visit the interesting animals, hug a koala and feed a kangaroo at the Wild Life Sydney Zoo... before you proceed to the Sydney Aquarium to discover more than 700 different species of marine life! Know what great shopping truly means as you enjoy the local handmade delights at The Rocks Markets.

Take a breather on a ferry ride to Manly — enjoy the tranquilizing views.

Sydney Sights PACE MEDIUM TOUR CODE CM18011 From $3,228 DEPARTS MARCH 2018 NSW Zoo’s, Stars & Chocolate PACE MEDIUM TOUR CODE CM18021 This escape is bound to give a new meaning to holiday as it offers all types of travelers an elevated travel experience like no other. A beautiful synthesis of history, astronomy, wildlife and gastronomy, topped with just the right amount of sightseeing it will keep you inspired. Visit the biggest collection of formerly-owned items of Elvis Presley at the Kings Castle Exhibit and the Motor Museum in Parkes. Go to Aladdins Cave Bottlehouse, and then get to see more than 3000 bottles with messages, photos and toys! Enjoy a guided tour that’s combined with the riveting theatrical experiences of old prison life at the Old Dubbo Gaol.

Have a soothing moment viewing the planets, stars and galaxies at the Dubbo Observatory. Learn how to make a giant chocolate freckle and rocky road at the historic Junee Licorice Factory, known for its fine licorice and chocolate products. Finally, perfect your harmonious holiday by spending the afternoon at one of the few surviving roundhouse museums and get the feel of the by gone steam engine era.

From $3,701 DEPARTS APRIL 2018 Prepare your cameras and your dazzling smiles… as you go on a blissful escapade at Coffs Harbour! This holiday is teeming with wonderful excursions and fun activities, guaranteed to delight. Tour around the zestful city of Sydney and get to enjoy the compelling views of Sydney Harbour as you travel over the iconic Sydney Harbour Bridge. Have a fantastic time at Irukandji Shark & Ray Encounter, where you’d get to pat feed and play with sharks and stingrays. Electrifying! Proceed to the Dolphin Marine Magic to enjoy the shows and gain a magical encounter with the friendly dolphins.

It is indeed a great photo opportunity to be kissed by a seal or a dolphin... or, maybe both! See an enticing burst of yellows and greens as you tour around a banana plantation. Enjoy a rip-roaring toboggan ride before you go shopping for the best souvenirs. Then end your divine holiday with a delightful stroll around the Coffs Harbour Butterfly House, in an indoor subtropical rainforest setting, along with the eye-catching lushness of this attraction! Coffs Harbour Animals PACE MEDIUM TOUR CODE CM18028 From $2,840 DEPARTS JUNE 2018 Sydney Food & Pampering PACE MEDIUM TOUR CODE CM18033 Let us take you to on a discovery to Sydney! A striking jewel set in a prismatic backdrop, there’s plenty to see and do in this vibrant city.

As you journey around the famous attractions, you will realize that Sydney is truly a cut above the rest.

The marvelous structures and well-preserved sites create a gorgeous fusion of everything that satisfies the senses — topped with visual luxury. Have a picnic right on the fine sands of the iconic Bondi Beach and enjoy a relaxing massage and/or manicure. Go shopping for a new outfit and some bargains, and let the retail therapy experiences make your holiday more unforgettable. Revel in an appetizing buffet lunch at the tallest structure in Sydney, with the awesome 360 degree views of the cityscapes. Truly fit for a king! Have an enchanting moment as you marvel at the breathtaking sights while you cruise from Circular Quay to Taronga Zoo to see the animals.

Then allow the Sky Safari Gondola to give you an exciting adventure as you view the zoo from above! From $2,792 DEPARTS AUGUST 2018 34 35 ClubMates Travel Brochure 2018-2019

NEW SOUTH WALES COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 A precious time is in store for you at Floriade! Savor the sweet fragrance of the flowers, and see the resplendent beauty of the hundreds of varieties of flowers! And make it even more special with the historical exploits and relaxing activities of the national capital. Visit a wonderful display of dinosaur and prehistoric fossils at the National Dinosaur Museum. Honor theAustralianSoldiersatTheAustralianWarMemorialasyouwanderthisamazingfunfil ledmuseum with its full sized aircraft, tanks, and many more live exhibits.

Wander through the entrancing flower exhibitions at Floriade, and be soothed by the sea of perfectly-formed flowers. Visit Mt Ainslie and take in the views of both Old and New Parliament houses, take pleasure in the dramatic vistas, and haveadelightfulmomentasyouenjoythebeautyoftheflowers.Trulybeautiful!Seethem onumental Anzac Parade and Parliament House and enrich yourself with our national history. Sit back and relax as you cruise on Lake Burley Griffin and its mesmerizing views. Finally, call it a day with a massage, beauty treatment and all the pampering that you deserve.

Canberra Floriade 2018 PACE SLOW TOUR CODE CM18043 Listen to the humming of the sea-songs and savor the divine laidback experiences! In this holiday, envelope yourself in different itineraries that are so artfully-arranged, you’d keep your soul nourished! Have a grand moment taking a glimpse of the Humpback Whales on a superb whale cruise. Visit the Whale Museum and hear about the gripping stories about ‘Old Tom’ - the legendary killer whale. Shower in all things exciting as you enjoy a fun-filled day at Magic Mountain. Whether you simply want to find tranquility as you sit back and relax, or spend the day fishing with the lustrous views, your memories of this holiday will definitely abound with happiness! Cruise around Lakes Entrance — inhale its perfectly-formed beauty — and get to have an energizing moment seeing the seals and dolphins! Then see the lavish collection of thousands of shells, sea creatures and corals at the Griffiths Sea Shell Museum & Aquarium.

Fill your senses with radiant experiences.

Cruise, Whales & Fishing PACE MEDIUM TOUR CODE CM18038 From $2,187 DEPARTS SEPTEMBER 2018 From $3,665 DEPARTS AUGUST 2018 Celebrate the life and music of the King of Rock and Roll in Parkes, Mt Elvis Presley! The Elvis Festival overflows with lots of Elvis-themed experiences, music and enjoyable activities… you’ll never get bored! Have tremendous fun with over 120 individual events including concerts, a Gospel Church service, street parades and markets to pick up merchandise. Watch the amusing Street Parade, the attractive floats; be fascinated by the Elvis and Priscilla look-a-likes, the vintage and classic cars, and the enthusiastic marching bands as they head down Clarinda Street.

Oh, and let’s not forget the pink Cadillac! Then get set for an appetizing lunch at the Leagues Club as you listen to ‘Elvis’ — live. What a perfect way to honor the life of Elvis Presley as you savor the heavenly beauty of Parkes! Elvis Festival 2019 PACE MEDIUM TOUR CODE CM19004 This is the high adrenalin fast paced, actioned filled adventure you have been waiting for!! So if you love the smell of fuel, burnt rubber on the road and some amazing muscle cars, then this is the holiday for you! Feel pulse of the many laps of Mt Panorama as each driver does a time trial around the track. Whoa! Immerse yourself with non-stop racing, noise and action, before you visit the National Motor Racing Museum to see the marvelous collections of cars on display.

Find yourself as if you’re on an exciting racing film while you smell the rubber burning as the agile cars roar angrily over the mountain! See the slips, spills, and just enjoy in an epic, unadulterated fun filled holiday!

NEW SOUTH WALES COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 Prepare yourself to fall head over heels in love with the splendor of Tamworth! Infused with all things ‘Country’, you’ll have fun at the Tamworth Music Festival while you appreciate the timeless beauty of this town. Explore the rich history and heritage of Australian Country Music at the Broadcasters Hall of Fame.

Smile for the camera at the notable 12-metre high Golden Guitar. Meet the buskers, as you walk down Peel Street and shop for souvenirs, cowboy hats and some great CD’s and DVD’s. Have an exciting visit at the Wax Museum and have your photo taken with famous country music stars... wax, of course! Enjoy your evenings that are filled with music, great company and delicious food at the local pubs. Then, stroll down the Country Music Trail and see the impeccable statues and bronze plaques of the Australian Country music award winners. Get ready to be inspired by ultimate Tamworth escape!

Tamworth Music Festival 2019 PACE MEDIUM TOUR CODE CM19005 From $3,884 DEPARTS JANUARY 2019 Batemans Bay PACE MEDIUM TOUR CODE CM19011 Batemans Bay evokes the perfect blend of a laidback and sophisticated charm. The luxuriant forests. The stunning beaches, backdropped with the golden rays of the sun. So, what are you waiting for? Pack your bags and prepare your cameras for all the fun experiences that Batemans Bay has to offer! Enjoy the mesmerizing views at the Observation Head and Folders Hill Lookout. Step back in time to the authentically recreated, Australian 1850s Gold Rush Era village at The Original Gold Rush Colony.

Hand-feed a giraffe, see the largest collection of primates in Australia, and get up close and personal with the meerkats at Mogo Zoo! Shop for some special gifts and visit Jenny’s Old Time Lolly Shop in Mogo Village. Cuddle an adorable koala, see the wombats and snakes, and then enjoy a refreshing train ride as you catch a glimpse of the 100 species of native birds and animals at Birdland Animal Park. Then, departing from Batemans Bay Marina, have a good time on an afternoon fishing trip in the hope to catch some snapper for dinner.

From $4,172 DEPARTS MARCH 2019 Get ready for lots of fun and laughter on this glorious getaway! Teeming with rich history, iconic structures and stunning attractions - Sydney is set to inspire you. Enjoy a thrilling ride on the Tango Train, visit Coney Island or try your luck winning a prize with an afternoon fun-filled adventure at Luna Park! Watch the keeper talks, see over 4,000 animals whilst enjoying the magical city views at Taronga Zoo. Create a delicious meal with a friendly chef as you enjoy an engaging cooking class. Then, discover the fascinating history of people and plants at the Royal Botanic Gardens.

Enjoy some retail therapy as you shop for bargains and souvenirs at Paddy’s Market. Achieve a rich wildlife experience at Symbio Wildlife Park as you walk with the kangaroos, enjoy the meerkat, reptile and koala presentations. In this holiday, you don’t only learn the art of cooking, but you will enjoy a wide array of fun activities, guaranteed to perk you up!

Cooking, Parks & Zoos PACE MEDIUM TOUR CODE CM19027 From $3,212 DEPARTS JUNE 2019 Riding in the Mountains PACE FAST TOUR CODE CM19014 Does riding a horse through the breathtaking forest trails of the captivating Blue mountains sound lie you? Then it’s about time to lose yourself in the magnificence of Blue Mountains! Enjoy a relaxing holiday that’s peppered with plenty of sightseeing activities and fun things to do. Enjoy the amazing views from Katoomba as you catch the steepest incline railway in the world and float on air at Skyway Scenic World. Absolutely exhilarating! Fall in love with the majestic beauty of the world-famous Three Sisters.

Have a brilliant time as you tour the impressive Imperial Cave and while you enjoy the sights of the dramatic Crystal Cities, The Sinkhole and more at the spectacular Jenolan Caves. Have fun as you go horseriding, try the farm activities, and other relaxing escapades at the Yarrabin Holiday Ranch. Spend your fun-packed weekend exploring the native wildlife, relaxing and enjoying bush BBQ’s. Finally, get the pampering that you deserve in the spa, or if the weather is hot enjoy a plunge in the pool to feel refreshed and revitalized!

NEW SOUTH WALES COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 Revel in the thrilling activities and exciting exploits in this Bathurst 1000 racing adventure! Full of speed and lots of horse power, with a fantastic race track, get ready to be pumped up! Celebrate the history, personalities and achievements of Australian Motor Sport at the National Motor Racing Museum in Bathurst. Watch the exciting Transporter and Driver Parade as they head down Durham Street.

Spend a wonderful afternoon shopping for some awesome V8 memorabilia. Indulge in three days filled with fun, energy and excitement at Mt Panorama, as you witness all the power and might! Soak up the atmosphere and watch the legends of past and future climbing the hill at Mt Panorama. For those wanting an extra thrill, why not enjoy a helicopter ride and take in the sights of Mt Panorama from the sky? Whoa! Be all set for an adrenaline rush!

Bathurst 2019 PACE MEDIUM TOUR CODE CM19043 From $3,306 DEPARTS OCTOBER 2019 Sydney Shopping PACE SLOW TOUR CODE CM19035 Discover the endless possibilities in Sydney! Whatever kind of traveler you are, it’s guaranteed that you will be blown away by the magical escapes, head-turning attractions, and plenty of choices for a shopping spree! Visit the popular Bondi Beach and enjoy shopping in the Village. Indulge in bargains galore as you spend the morning shopping at Paddy’s Markets in Haymarket. Enjoy a delectable Chinese lunch before treating yourself to a relaxing massage at Chinatown. Departing the impressive Circular Quay, journey to Manly where you board a cruise to see the Humpback & Southern Right Whales! Take in the beautiful sights and sounds of Manly and surrounds as you enjoy an uplifting tour of the area.

Go on exciting walk 820 feet above street level at Sydney Tower Observation Deck before having fun at a 4D cinema show. Then, marvel at the views of the vibrant city as you enjoy a mouthwatering buffet lunch at the rotating restaurant. Satisfy your senses now! From $2,893 DEPARTS AUGUST 2019 Smell the tutti-fruity aroma of Canberra’s flora, and discover the city’s rich wildlife! With the chock-full fun experiences, you can’t say no to this holiday! Explore the iconic landmarks and be fascinated by Canberra’s top attractions! Pay tribute to our fallen soldiers at the National War Memorial. Visit Parliament House and the National Museum of Australia, before you appreciate the picture-perfect sights of Canberra from the top of Mount Ainslie.

Gorgeous views — you’ll be warned! Enjoy the beautiful walks through the gardens, marveling at the sculptures and shopping at the marketplace at Floriade Flower Festival. Listen to some great music and attain pure entertainment with the live shows at Stage 88. Cruise and be swept away by the timeless views around Lake Burley Griffin, as you sail close to Captain Cook Memorial water jet, to hear the Carillon (bell tower). Indulge inserenityasyouenjoytheafternoonwitharelaxingmassage.Spendtimeattheimpressi veNational Dinosaur Museum and discover the history of life from our planet with fossils from 700 million years ago! Then, overcome your fears as you hand-feed a lion or bear, while feeling the unique texture of a python’s skin at the National Zoo and Aquarium!

Canberra’s Flora & Fauna PACE SLOW TOUR CODE CM19044 From $2,684 DEPARTS OCTOBER 2019 NSW Central Coast PACE MEDIUM TOUR CODE CM19049 Start creating lasting memories and start planning for your superb NSW escape! A haven for beautiful attractions, rich wildlife adventures, and fantastic water experiences, you’ll surely have an epic time on this holiday. Enjoy a lovely BBQ lunch at Picnic Point Reserve at The Entrance and be inspired by the hypnotic views. Located in a natural bush setting, visit the Australian Reptile Park and see the birds, mammals, reptiles, spiders and more! Sail around the alluring Brisbane Waters on The Lady Kendall; the only place in the world where you will view 5 separate water ways.

Visit Aquafun for the ultimate water adventure in a pedalboat, kayak or a stand-up paddle board. Make a splash! Be enthralled by the 360-degree views from the Norah Head Lighthouse and learn what it was like to be a Lighthouse keeper. Walk with the animals in the large Australian bush setting at Walkabout Wildlife Park. Then spend the morning shopping for souvenirs and before you take a delightful trip over the Sydney Harbour Bridge.

south australia COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 Port Pirie is famous for its amazing scenery, and steel smelting history. Say ‘Cheese!’ as you strike a pose, with the swaying grasses and ornate trees with the iridescent sunshine serving as a stunning backdrop for your photo op. Make sure to get some interesting memorabilia at the Railway Station Museum, before your visit the WadlataOutbackCentre.TheimpressiveTunnelofTime’sexpansivecollectionandwondr ousexhibits will make you realize why this great country of ours is so alluring.

Shop for Aboriginal artwork, painted boomerangs, get some great souvenirs, and simply soak up the town’s rich history. Brace yourself for an exciting time at the mind-blowing Whyalla Steelworks — the only rail manufacturer in Australia! See the amazing steam locomotives and stationary engines at the historic Mount Laura Homestead Museum. Such a dynamic holiday! But wait there is more as we take a Murray river cruise taking in breathtaking landscapes.

South Australia Steel PACE MEDIUM TOUR CODE CM18029 From $3,679 DEPARTS JULY 2018 Adelaide Easter & Cooking PACE MEDIUM TOUR CODE CM18018 Get to experience an ensemble of everything that’s fun and exciting! Known for its exceptional beauty, exemplary attractions and world-famous wineries, your all-inclusive Adelaide holiday is definitely something to remember forever! Let a cooking class help you create your very own Easter Eggs. Add a touch of wildlife to your holiday by meeting the farm animals and enjoying the Stalls at Meadows Marketplace. Give in to the temptation by sampling the delightful chocolate treats at the renowned Haigh’s Chocolates, enjoy the viewing tour and meet the world-class chocolate masters.

Enjoy shopping at Harbourtown and relax on the horse drawn tram ride at the Victor Harbour. Explore the architecturally charming structures of Handorf German Village, on your way to see the fascinating animals at Monarto open-range zoo! Let the exquisite beauty and timeless encounters in Adelaide take your breath away.

From $2,210 DEPARTS MARCH 2018 Love the smell of tasty delights or maybe enjoy shopping for a special gift? Then come along on this inspirational adventure. Take in the lovely sights of Adelaide, visiting St Peter’s Cathedral the historic museums, parks and gardens. Enjoy the bliss of the of the Japanese gardens ‘senzui’ (lake and mountain garden) and ‘kare senzui (dry garden). Relax with a pampering session including massage, cruise the river Torrens to the Adelaide Zoo home to the Cute and Cuddly looking Pandas. Cook with local fresh produce, shop till you drop at harbour town factory outlets before enjoying a stroll along the famous Glenelg beach.

Discover the fun of the German inspired town of Hahndorf, with some quaint little shops and traditional German foods.

Easter Cooking & Relaxing PACE MEDIUM TOUR CODE CM19017 From $3,344 DEPARTS APRIL 2019 Adelaide Show & Animals PACE MEDIUM TOUR CODE CM18040 Refine the idea of a holiday! Have fun in the sun and drench yourself in a getaway that overflows with marvelous wildlife experiences, mixed with exciting shopping activities and succulent dining exploits! Meet the animals at the internationally distinguished Monarto Zoo and see more than 50 species of exotic animals in the largest open-range zoo in the world! Go shopping for souvenirs and delectable chocolates at the breezy Glenelg Beach. Get a sudden burst of energy on the dodgem cars, carousel & mini golf at The Beachouse activity centre.

Take a step into Australia’s second oldest zoo... and get to see an adorable giant panda! Decorate your holiday with more entertainment, fun and a wide range of show bags at the Adelaide Show. Then pet a cuddly koala before enjoying a delightful BBQ in the bush settings at Cleland Wildlife Park, sprinkled with the magnificent views.

south australia COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 Discover where the city meets the outback as Clubmates coach glides along the highway. Feel the heart of this magnificent country beating at the Wadlata Outback Centre, walk into the jaws of the giant ripper lizard and be transported into a prehistoric world of life before man on Gondwanaland. Sample the local seafood on the Eyre Peninsula, for the true adventurers plunge into the chilly southern waters with Great White Sharks in a ‘SHARK CAGE’ experience.

Take a fishing adventure catching Tuna, and King George Whiting, spot Sea Lions at Seal cove on a relaxing cruise, explore the Museums that teach us about the long, and at times, hair raising adventures from the rugged sailors to the outback stockmen of yesteryear, visit the amazing Monarto Zoo and take an up-close and personal tour of some lovable creatures, to the king of the Jungle the LIONS! Eyre Adventures PACE FAST TOUR CODE CM19024 From $5,467 DEPARTS JUNE 2019 Follow the Murray PACE SLOW TOUR CODE CM19020 Want to explore something truly grand, then come along and follow the Murray with us!! Marvel at the amazing Murray river that is as old as this ancient land and has kept the locals fed and watered for 1000’s of years.

Visit Monarto open range zoo, with its 1,500 hectares of sprawling animal enclosures which allow us to view the animals in their individual habitats, learn of the breeding programs and take a tour of the Zoo. Learn how the river provides for all in the small town of Mannum, watch the bird life swooping and darting along the river before relaxing by the river for a BBQ. Visit the Banrock wines and wetlands Station, wander the many boardwalks, to view the river redgums and feel the sun on tour shoulders, visit Cobdogla and view the Irrigation and Steam Museum full of engines, pumps, tractors and machinery from a bygone era.

Take a 1920’s built ferry ride along the Mighty Murray, watch the locks as they lift and drop to the different levels for many boats on the river. Sample the best oranges in the region from Orange world, relax on a dinner cruise, get chained to a tree like the convicts of yesteryear at Old Wentworth jail, and fossick through themany Gems at Woodsies Gem Shop. From $4,348 DEPARTS MAY 2019 SA Animals & Trains PACE FAST TOUR CODE CM19045 Once we board the Overlander train it’s off to Adelaide, as the kms fly by the scenery is ever. Cruise along the Historic Port River watching for dolphins swimming with us, visit a bottlenose Dolphin sanctuary, ride the first public railway on the cockle train.

Chug along on the horse drawn tram to Granite Island. KANGAROO ISLAND. Board the sealink ferry to Kangaroo Island, feed the pelicans, milk some sheep, sample local island honey, walk into little Sahara a desert, shop at Emu Ridge Eucalyptus oil, be amazed at remarkable rocks, walk amongst live seals, and smell the fresh air at Flinders chase national park. From $3,402 DEPARTS OCTOBER 2019 46 47 ClubMates Travel Brochure 2018-2019

2018-2019 tours queensland 48 49 ClubMates Travel Brochure 2018-2019

QUEENSLAND COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 Easter Cooking & Pampering QLD PACE MEDIUM TOUR CODE CM18017 Splash some colours of fun and add a tinge of delight to your Queensland holiday! Get to taste a different concept of a relaxing getaway as you enjoy a wide range of activities set in the awe-inspiring surrounds of Brisbane City. Up your Easter celebration with the activities painted with fun-filled hues, such as making your own Easter Eggs and sampling your very own awesome creation! Enjoy the sensational views on a River City cruise as you enjoy the jewel-toned waters, outlined by the visually stimulating city sights.

Take pictures with the Easter Bunny, listen to the best music and go on a shopping overload at the famous Sails Festival! Tint your escapade with some pampering time that you deserve, with all those massages, nails painted and hair blow waved… before setting off to a scrumptious dinner. Then hop on beard the Brisbane Wheel to see the dramatic 360 degrees views of Brisbane City. Soft and subtle, yet delightful are the words to describe this timeless Easter holiday!

Enjoy all the wildlife razzle-dazzle in this magical Turtle Miracles holiday! Intrepid travelers who seek adventure and look forward to a relaxing jaunt will find the options for fun activities in this getaway truly a dream come true. Enjoy the flora and fauna as you meet the snakes, experience reptile handling and a koala talk. Let Bundaberg’s rich natural wonders whisk you away. Visit the town’s first railway station built in 1881 and be in awe of the hundreds of tiny footprints linking the sand to the fine-looking sea, as you excitedly wait to see the turtle hatchlings! See the kangaroos and wallabies run within the well-preserved confines of the Horizons Kangaroo Sanctuary.

Hop on a pink amphibious craft and cruise around 1770 on the splendid land and sea. Then witness how the sky and sea transform into graceful pastel hues while you spot for wildlife. Explore Agnes Water Museum and honor the landing by Lt. James Cook, where you can also get to see a model of HM Bark Endeavour. Interesting! Then complete your venture on a calming note as you cruise on the Burnett River aboard a fully-restored classic river ferry.

Turtle Miracles PACE MEDIUM TOUR CODE CM18013 From $3,853 DEPARTS MARCH 2018 From $3,037 DEPARTS MARCH 2018 The Longreach Region’s charm is as rare as a snake with feathers… brimming with internationally- recognized landmarks, amazing sightseeing spots, yet still maintaining the rustic ambience with the fantastic outback experiences and paying homage to culture and tradition with the impressive museums. Spend a laidback life at a working outback station and enjoy some our back hospitality with a cuppa of Billy Tea as you enjoy the remote surrounds but thriving environs. This is the home to the rarely seen and endangered bilbies.

Let the Charleville Observatory take you on a voyage of the Milky way. Have a truly unforgettable dining experience at the Drover’s Smoko Cruise, as you taste true outback baked damper and the mouthwatering traditional baked delights! Step into the Qantas Founders Museum — which is home to four of the world’s most significant airliners which you can wander through. Let the Dinosaur Stampede Museum transport you to the Dinosaur Age as you witness over 3,300 dinosaur footprints! Then explore the extraordinary museum at the Stockman Hall of Fame which gives an insight into the outback life both past and present, before you we enjoy dinner and a show!

Longreach Region PACE FAST TOUR CODE CM18060 Theme Parks, Animals & Shows PACE FAST TOUR CODE CM18026 Who says you can’t have your cake, and eat it too? It’s definitely possible with the sweet mix of delightful exploits and wonderful activities in this holiday that circulate around wildlife, theme parks, shows and so much more! Allow Sea World to captivate you as you watch the amazing shows and meet the friendly dolphins up close and personal. Witness the thrilling Jet Stunt Extreme Show and beautifully finish your day with an exciting moment at the Sea World Show. Find yourself in a surreal moment seeing the majestic humpback whales.

Then let Movie World give you plenty of fun memories with the thrilling rides and entertaining parades. Take delight in the rural life as you come face to face with farm animals like cows, horses, sheep and chickens at Paradise Country. Exceptionally laid back! Try feeding the kangaroos and emus, watch the amusing shows and have a relaxing moment, pleasurably sipping a cup of Billy Tea, as you enjoy the fragrance of nature and the unique and vibrant beauty of Queensland!

QUEENSLAND COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 Muster your energy and excitement for the not-to-be-missed Gympie Muster! This camping and music event rolled into one is calling you! With the hundreds of country music revelry — which may include Kasey Chambers, John Williamson and over 120 other country music artists — an expansive space for camping with plenty of dining and entertainment options, this music festival is guaranteed to provide you with a holiday experience like no other.

Enjoy lots of dancing and great music as you enjoy a BBQ. Feel the melodic vibe with all the singing and dancing at the Amamoor Creek State Forest. Go shopping for the greatest local produce and take a breather on a train ride at The Big Pineapple. Then after the beautiful bustle, catch a ferry to appreciate a refreshing river cruise as you adore the scenic views and lovely sights along Noosa Woods and Noosa Sound. With these activities and more, there is no doubt why Gympie lures thousands of tourists each year.

A vibrant centre for an amazing holiday accommodation and many amusing experiences in the midst of this region. Noosaville will surely mesmerize you. Cruise along the magnificent Noosa River before heading to the sub-tropical rainforest for a delightful BBQ lunch. Finally tick off an item from your bucket list with a 4WD experience along golden beaches, glancing on your reflections in the crystal-clear waters of Fraser Island. Head to the ever-fun and vibrant Underwater World, and to the internationally-famed Australia Zoo with it awesome Crocodile show to add a splash of a wildlife experience to your holiday.

Then crown your getaway with a relaxing tour of Brisbane City and surrounds. Let Noosa Everglades leave you with memories that are sure to last forever!

From $3,299 DEPARTS AUGUST 2018 A trip to Cairns and Cooktown is the perfect remedy for a tired and weary spirit. The unforgettably therapeutic panoramas of Cairns, entwined with the soothing sceneries of Cooktown will leave you energized and inspired. Sit comfortably on a train and prepare to say your “Aww’s...” while you traverse through the magical rainforest on the Kuranda Scenic Railway. Witness the hypnotic landscapes of the rainforests, Cairns, and beyond on a Kuranda Cable Car. Indulge in some retail therapy at one of the Cairns night markets and buy yourself some one-of-a-kind jewelry, exquisite crafts, or fashionable clothing.

Prepare your cameras aboard a catamaran as Green Island awaits you with its lush rainforests, staggering reefs that you’d see during a glass bottom ride, ivory sand beaches — where you can wiggle your toes or simply laze away — embraced by the cerulean waters. The Great Barrier Reef is definitely something to look forward to! Then 4WD to Cooktown and glance on the blossoming rainforests and luminous seas. Finally, get ready for some visual and gastronomic pleasure as you enjoy a cheese platter in front of the golden sunset!

Cairns to Cooktown PACE FAST TOUR CODE CM18042 From $4,404 DEPARTS SEPTEMBER 2018 Gold Coast NYE 2019 PACE FAST TOUR CODE CM19001 FromtheThrillandactionofThemeparkridestothedancingonNYEthisholidayhasitall! !Movieworld, Hollywood on the Gold Coast is the perfect place to jump on a ride, scream as the Green Lantern or superman rides whisk you away at over 100kms per hour through its twists and turns, then meet with an array of movie characters such as Batman, wonder woman, Scooby Doo and many more. Cuddle the animals at the David Fleay Wildlife park, meet the Platypus, Bilbys and Tree Kangaroos.

Turn crazy in the Quack’rDuck where you get a chance to play ‘Captain’ of the amphibious vehicle which goes on road and in the water!! Have a massive New Year’s Eve party with Music, dancing, and a buffet dinner. It’s off to Seaworld today with all its rides thrills and spills, swim with a Dolphins, explore the underwater world from the viewing platform, watch the rays being fed, and see the Jet Stunt Extreme show, and sea lion presentation. View the sights of the Gold Coast from 230 meters above the ground at Skypoint, views up and down the coast, into the hinterland, relax with morning tea overlooking the views.

QUEENSLAND COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 Imagine clip clopping along the winding trails through cool green rainforest where there is nothing to disturb the peace except the gentle sound of horse’s hooves. Enjoy a trail ride where weamblealongsideCedarCreekaswegetusedtothegentleswayofthehorses,wethenparta keina ride taking us on a scenic trek through Thunderbird park’s woodlands. Meet the wallabies, kangaroos, koalas and goannas as they come out of hiding. Camp in the bunkhouse giving easy access to the Tree Top Challenge where we can tackle over 100 crazy challenges including balancing on the suspension bridges, climbing ladders and why not try one of the flying foxes!!! Let the battles begin – Set in the tropical jungle this unique combat laser skirmish course is one of a kind in the hinterland.

Cut open a 200-million-year-old mystery and fossick for treasures in the world’s largest thunderegg mine. Thundering Horses PACE FAST TOUR CODE CM19022 From $3,083 DEPARTS MAY 2019 Cultural Cairns PACE MEDIUM TOUR CODE CM19026 With the warmth of this tropical paradise and the smell of the sea why not come along and enjoy this tropical paradise. Take a city tour of Cairns, ride the Skyrail to Kuranda offering spectacular views of Cairns and passing by some breathtakingly beautiful waterfalls then we hit the shops for some bargain hunting and a tropical lunch. Cruise to Green Island on the Great Barrier Reef, ride a glass bottom boat, snorkel in and around the amazing Barrier reef coral, swim in the turquoise waters of the reef before sunbaking on the beach or deck of the boat.

Shop at the Cairns night markets for the ideal tropical gift. Witness the ancient dreamtime story of the Tjapukai people’s belief in the creation of the world through live performances and the impacts of the stolen generation and be inspired by Indigenous heroes past as present. Discover the magic of the Daintree Rain Forest with a river cruise.

From $4,926 DEPARTS JUNE 2019 If you love fast paced actioned packed adventure, then this is the holiday of your dream! Visit the Currumbin Wildlife Sanctuary where you can feed the lorikeets, let them sit on your head and shoulders as you feed them, visit the crocodile feeding display, get buzzed by the eagles at the Birds of prey show, or pat a Kangaroo. Enjoy some retail therapy at the Carrara Markets. Ride the thrills and spills of Movieworld, get a photo with your favourite movie character. Make friends with the amazing marine life at Sea World, visit a world of incredible animals, shows and attractions, sit back and soak your opponents on the Battle Boats at Castaway Bay, watch the Affinity Dolphin Presentation as the dolphins soar in the air doing somersaults, feed the Sting Rays, laugh at the Sea Lion Presentation and sit back and relax with the daily action adventure with the Jet Stunt Extreme Show or maybe enjoy a scenic helicopter tour of the Gold Coast.

Thrilling Theme Parks PACE FAST TOUR CODE CM19028 From $3,045 DEPARTS JULY 2019 Sunshine @ Hervey PACE MEDIUM TOUR CODE CM19032 If you love the Sun and want to escape the Cold this is the holiday for you! 4WD the sand island of Fraser Island, watching for wild Dingo’s, wander the Maheno shipwreck on the beach, swim in the beautiful lagoons, or walk around the pinnacles. River cruise through the magnificent lakes & wetlands of the Noosa River. Paddle upstream in a classic Canadian style canoe through ancient landscapes, mirrored waterways and sub-tropical rainforest. Be amazed at Reefworld Aquarium which is a natural aquarium home to a variety of marine life including colorful tropical fish, sharks and large reef fish.

QUEENSLAND COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 Relaxing Rockhampton PACE SLOW TOUR CODE CM19034 Rocky, the beef capital of Australia and a great holiday destination. Step back in time to the Rockhampton Heritage Village, view the colourful history of this city, learn about the friendly people, the hardships of Station life. Explore the impressive Capricorn caves, join a guided tour of Cathedral Cave, if you love to sing the acoustics are amazing, many weddings have been conducted in the caves.

Visit Cooberrie Wildlife park, be amazed at the hospitality and range of Shells at Shell World.

From $4,393 DEPARTS AUGUST 2019 The Amamoor Creek State Forest is home to the Gympie Muster and we enjoy listening to Country Music, Blues, Bluegrass, Folk, Rock and Bush Ballads. Music icons such as Keith Urban, Troy Cassar- Daley, The McClymonts, Kasey Chambers and Jessica Mauboy have all been part of the Muster in recent times. Housed under huge marquees snuggled into a natural amphitheater under the forest canopy and surrounded by the many and varied market and food stalls, swim in the warm waters of the motels pool each day. Take home some unique Gympie style souvenirs from the Muster.

Gympie Muster 2019 PACE MEDIUM TOUR CODE CM19036 From $3,443 DEPARTS AUGUST 2019 Sunshine Coast PACE MEDIUM TOUR CODE CM19039 The Lure of the sundrenched beaches will be just a little of what we will enjoy on this magical QLD holiday. Drop into Sea Life on the Sunshine Coast where we explore Seal island and get a photo with a seal, explore the Tidal Touchpool where you can get to feel sea creatures, be smitten with amazing seahorses and come face-to-face with huge sharks in the new ocean walk. Explore the Buderim Ginger Factory which offers fun rides, fascinating tours, a cane train ride and a unique retail precinct along with and a lovely café all surrounded by beautiful sub-tropical gardens.

Take the Noosa Ferry on a day cruise exploring. Visit AUSTRALIA ZOO, see the lizards darting across your footpath, watch the Croc show at the Crocoseum, come up close with a cassowary and many more animals. “Be Amazed” at the Bellingham Maze where we enjoy a maze hunt, partake in some brain teasing puzzles, enjoy some mini golf. Wander the golden sands of the Beaches.

From $3,156 DEPARTS SEPTEMBER 2019 If you love Shopping and hunting for bargains, then come along and let’s explore all that Brisbane can offer. Explore the markets. Take a break from shopping on a Whale watching Cruise to Morton Island Spotting Humpback Whales Breaching and swimming with our boat. Get pampered with a massage and other beauty treatments before going to the casino for dinner, DFO shopping is always great, so it’s off to visit some of the big brands to snatch a bargain from some iconic brands such as Adidas to Zing Pop Culture.

NORTHERN TERRITORY COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 Soak up everything fun, exciting and uniquely Australian in this diverse holiday that’s engulfed with relaxing activities, guaranteed to leave you refreshed and inspired! Cruise along the scenic River Torrens, witness the different shades of greenery engulfing the glimmering waters and explore the divine city of Churches. Enjoy Ghan’s Gold Class Service overnight as you travel to see the surreal landscapes of Alice Springs and its unforgettable outback experiences.

Visit the Desert Park at the foot of the MacDonnell Ranges and see the panoramic view. Allow the Reptile Centre to give you a remarkable wildlife experience as you hold a snake or get kissed by a blue tongue lizard! Have a succulent sip from your lovely cuppa at the Old Ghan Heritage Railway & Museum, and travel back in time as you explore this famous place. Then, brace yourself for thevastnessoftheworld-renownedRedCentrewithamazingviewsofUlurufromtheviewin gcentre as the sun goes down and on a camel as the sun rises!

The Ghan to Alice PACE FAST TOUR CODE CM18019 Katherine is like a dazzling blanket, where the amazing Outback is flawlessly weaved with the divine waterfalls, the region’s most celebrated thermal springs, head-turning fjords, and inspiring views of its surrounds. See the glamorous waterfalls, breathtaking crystal-clear pools, or simply enjoy serenity which the Litchfield National Park has to offer with all of its beautiful waterholes and rugged outback beauty. Breathedeeplyasyoucruise—glancingthroughthesweepingviewsofatNitmilukGorge.E xperience swimmingunderthecascadingwaterfallsatEdithFalls.AtimeatthemesmerizingCuttaC uttaCaves will give you the opportunity to see the amazing limestone formations of stalactites and stalagmites.

Get to participate in an ancient craft of fire lighting, Bark painting and many more activities at Didj Cultural Experience! Add a splash of history to your holiday with a trip to Adelaide River WWII Cemetery and Railway Heritage Museum. Lighthearted, adventurous, relaxing, and everything in between — be prepared to be hypnotized by the outback town of Katherine! Katherine PACE MEDIUM TOUR CODE CM18025 Fall in love with Darwin’s attractions and witness the beauty of its surrounds at the peak of their splendor!

Discover how high a crocodile can jump and more fascinating facts about these reptiles aboard a Jumping Crocodile Cruise. Celebrate Australia’s heritage as you immerse yourself in Aboriginal Cultures at Pudakul Cultural Centre. Delve into the compelling beauty of Darwin City and surrounds, see the sky’s multitude of colours during sunset at Fannie Bay and explore the absorbing artillery exhibits at the Military Museum. Buy some great bargains at Mindil Beach Markets while the convergence of orange tints and golden hues converge during sunset. Get to enjoy the marvelous presentations and lush vegetations at the Territory Wildlife Park.

Wanting to see an amazing display of Australian Reptiles? Then your time at the Crocosaurus Cove is ready to fulfill that promise! Darwin & Surrounds PACE MEDIUM TOUR CODE CM18031 From $8,512 DEPARTS MAY 2018 From $3,317 DEPARTS JUNE 2018 From $3,491 DEPARTS JULY 2018 AsyouflyovertheruggedoutbacklandscapeandthentheaircraftbanksrightovertheAra furaseaits an inspiring view before landing in Darwin. Take a town tour visiting the WW2 storage tunnels, feed a big croc at the Crocodylus park from the safety of fenced boardwalk, savor the magnificent sunset over Mindil beach before shopping for local gifts and souvenirs, be amazed on a jumping Crocodile cruise, let the fish nibble your toes at Aquascene fish feeding, take a sunset cruise on the Darwin Harbour.

Walk along the Pier that was made famous by the Movie “Australia”. Taste some crocodile, buffalo or maybe kangaroo for those who are game!!

Tropical Top End PACE MEDIUM TOUR CODE CM19023 FlyingintotheAliceweexploretheAliceSpringsDesertparkwhichwillamazeyouwithth estoriesof the long droughts, the severe wet and how the amazing centralian animals survive. Meet with some of the local reptiles including a Croc!! Be amazed at the inspiring Uluru and Kata Tjuta. Watch the sun rise and go down on these ancient natural structures. Take a camel ride with stunning views of Uluru and Kata Tjuta. Enjoy the walks at the base of Uluru to some of the watering holes. Be inspired by a walk-through Kings Canyon and a visit to the local Karrke aboriginals who will show you some of their amazing culture.

Oasis in the Desert For those e who love to escape the hustle and bustle and get back to nature, this is the holiday!! Fly into Darwin collect camping equipment and head to Kakadu national Park. Visit Windows on the Wetlands. Camp gets set up each night at various camp grounds such as Cooinda in Kakadu. Catch some Barra, Yellow Fin or similar on a Fishing Charter. Learn about Aboriginal culture from the Warradjan Aboriginal Cultural Centre, and hear traditional bush stories. Watch out for Crocodiles and Brolgas on a Yellow Waters cruise. Swim in waterholes and use our 4wd to access some of the more unique Kakadu Destinations such as such as Jim Jim Falls and Twin Falls.

Drop into the Bowali Visitors Centre which is full of local knowledge and souvenirs. See the amazing Jumping Crocodiles on the Adelaide river from the safety of a large boat.

tasmania COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 Sail through the sparkling waters and indulge in a unique kind of bliss that can only be found aboard the timeless Spirit of Tasmania where you enjoy cruises bass Straight.

Get lost (in a fun way!) in the middle of Tasmazia’s mazes and be rendered speechless as you find yourselfinaweatthequaintmodelvillages.GoonawonderfulsteamtrainjourneyontheW estCoast Wilderness Railway, and enjoy the peaceful views and spectacular sights. Experience an illustrious moment on a world-renowned Gordon River Cruise while you traverse the serene waters, engulfed by the intoxicatingly majestic views. Then have an awesome simulated experience as you captain a 1910’s steamer! From history and culture, to an exciting wildlife jaunt, and a laidback cruising retreat, the West Coast Tasmania will prove to be and unforgettable experience!

West Coast Tasmania PACE MEDIUM TOUR CODE CM18048 The perfect way to engulf yourself in the Tassie lifestyle is to start with a cruise to the Island on the Spirit of Tasmania. Enjoy a Tamar river cruise, take a chair lift across Cataract gorge or wander the lush gardens. Be amazed at Seahorse world with the 1000’s of seahorses on display, revel in the sights of the amazing and very shy Platypus at the Platypus house. Welcome in the New Year with dancing, singing, great company and lots of local foods. Meet the ghosts of Sarah Island firing a cannon. Visit Grindelwald a swiss inspired village that delight and provides unique shopping and magnificent Swiss deli.

Taste the cheeses at Ashgrove cheeses, sample the Raspberries at the Christmas Hills Raspberry Farm, and sweeten yourself up at Anvers Chocolate factory. Launceston NYE PACE MEDIUM TOUR CODE CM19002 Launceston Show PACE MEDIUM TOUR CODE CM18047 The Tamar Valley is bound to take your breath away! Known for its sweeping vistas, gorgeous orchards, charming gardens, meandering paths and idyllic pastures, Tamar Valley will satisfy your yearning for a rustic adventure as you are enthralled by the views and post-card perfect surroundings.

Enjoy the exciting Launceston Show, an agricultural event that also involves many activities that mirror the relaxed lifestyle of the locals such as animal breeding competitions, dog shows, wood chopping events and many more! Strike a pose beside a painted cow before heading into the Ashgrove Cheese shop to enjoy some mouthwatering cheese sampling! Then achieve sheer delight as you enjoy a great cuppa and immerse yourself in the delicious treats and wistful sceneries at the Christmas Hill Raspberry Farm and Anvers Chocolates. Feel the breeze and be on top of the world on as you ride the Scenic Chairlift across the entrancing Cataract Gorge.

Prepare to say “Ahh-mazing!” as you have the best morning ever, sipping your morning tea… with the peacocks!

From $3,119 DEPARTS OCTOBER 2018 From $4,091 DEPARTS OCTOBER 2018 From $5,580 DEPARTS DECEMBER 2018 The flight into Hobart Airport is simply stunning with its beautiful scenery offering views of the Derwent river, old and new Hobart town. Visit the Rosny Hill lookout, the stunning views of Mt Wellington the highest mountain in Hobart with the best views in Hobart. Sample the ales both Alcoholic and non-Alcoholic of the Cascade brewery. Visit the Cascade Female factory!! Visit convict settlements such as Tench that had over 50,000 convicts pass through its prison before becoming a jail for more than 100 years.

Cruise the Derwent River to view Australia’s oldest Lighthouse. Tour Richmond with its scrumptious bakery offering the Tassie favorite scallop pies. Richmond has some wonderful shopping. See a birds eye view of Hobart from the miniature village at Old Hobart Town. Historical Hobart PACE MEDIUM TOUR CODE CM19015 From $3,533 DEPARTS APRIL Cradle Mountain Lakes PACE MEDIUM TOUR CODE CM19051 Come and explore the sights and sounds of Western Tasmania, which is known for its remote but beautiful scenery and unique attractions. Start with a cruise on the Spirit of Tasmania. Explore the amazing and inspiring vistas of Cradle Mountain, take a walk through the pristine landscape with a visit to Lake St Claire the deepest lake in Australia, head to one of the many wildlife parks to meet a Tassie Devil, maybe ever give it a pat or cuddle, look and learn about the endangered Spotted tail Quolls.

Cruise the waters from the town of Strahan discovering beautiful and remote bays and beaches. Sample the delights of a remote Salmon farm that houses over 10,000 Atlantic Salmon, with the best coffee you will probably ever taste!!

WESTERN AUSTRALIA COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 Travel, explore and be merry! Prepare to be amazed and energized by Perth’s best sights on a city tour, and have a totally refreshing moment exploring the lush natural bushland and luxuriant botanical gardens at Kings Park! Strike a pose in the midst of the vast sand landscapes after getting an adrenaline rush from your 4WD driving in Desert Storm.

Feel a distinct kind of bewilderment as you marvel at the desert sculptures of the Pinnacles! Enjoy wildlife fun as you cuddle a friendly kangaroo or as you dance with a charming dingo at the Greenough Wildlife Park. The adorable dolphins at Monkey Mia are also bound to leave you with truly delightful memories! Then move along the ocean waves as you listen to the lullaby on a cruise, before you go shopping and enjoy the graceful smoothness and exquisite beauty of the gorgeous pearls at Pearl Farm.

4WD to the Dolphins PACE FAST TOUR CODE CM18012 Enchantingly exciting. These are just a few words to describe this adorable holiday! Experience sightseeing at its finest. Feel the gleaming rays of the sun as the wind touches your cheeks aboard the Overland train, rolling long the Nullarbor plain. Relax in the incredible views at Glenelg Beach before you treat your taste buds to the heavenly chocolates at Haigh’s. Feel the rush as you travel back in time at the National Railway Museum and RM Williams Outback Heritage Museum. Get to see the unparalleled beauty of the Indian Pacific with Gold Class service, sumptuous meals and the lavish sleeping cabins.

Cruise on the Swan River and be enthralled by the soothing views of the shimmering water enveloped by the impressive cityscape. Then allow the entrancing scenery at the Perth Zoo to hypnotize you. This journey-of-a-lifetime is truly unforgettable!

Trains to the West PACE FAST TOUR CODE CM18034 Unearth Perth’s beauty in a fun, active and varied getaway as you explore the rich flora and fauna of Perth and Rottnest Island, enveloped by the picturesque views and stunning landscapes! Walk through the marvelous exhibits at the well-conserved Perth Zoo and be captivated by the Kingdom Animalia. Say ‘Cheese!’ as you pose for a unforgettable photo with a koala at the Cohuna Koala Park. Feel the wind on your cheeks and travel back in time as you ride on a historic train while going on a Grand Island tour of Rottnest Island. Oh, and the luscious chocolates at the Margaret River Chocolate Company are not to be missed too! Tour around one of Australia’s most noteworthy attractions — the Fremantle Goal — and hear the gripping stories before spending time shopping at Fremantle Markets.

ThentakeabreatherwhileonaboatridetoRottnestIslandandwatchthewhalesastheyswi minthe midst of the cobalt-coloured sea! With this holiday, you are bound to discover Perth’s most popular destinations and will leave you with amazing memories.

Perth & Rottnest Island PACE MEDIUM TOUR CODE CM18035 From $4,295 DEPARTS MARCH 2018 From $8,400 DEPARTS AUGUST 2018 From $4,346 DEPARTS AUGUST 2018 One of Australia’s most beautiful cities, we take a tour of the city visiting the original Perth Mint, where Gold was produced into Gold Bullion before sent to its buyers all over the world, visit the beautiful Kings Park which offers vistas across the magical swan river and the city, chime a bell at the Bell Tower on the edge of the Swan river, take a tour of the West Coast Eagles home ground Subiaco Oval for all the footy lovers. Discover the hardships of both convicts and inmates battled at the Fremantle jail, shop till you drop at the Fremantle markets and E Street Markets.

Take a tour of Rottnest Island and learn how the Quokkas survive and thrive. Spend a day at the Perth Zoo discovering all the animals from the Rhino’s to the cute and cuddly meerkats to some of the local wildlife. Let your taste buds go wild in the Swan valley sampling all the treats the West has to offer. Perth Arriving in the most remote city in Australia, Perth, we take a tour of the city sights, enjoy the views from Kings Park, be amazed at the beautiful Swan River and Perth skyline before heading west to Kalgoorlie. In Kalgoorlie discover the size of the 793 dump trucks hauling Kalgoorlie GOLD from the superpit, watch and learn how Gold is milled and smelted into Bullion bars.

Take a tour of a 110-year- old working brothel, and be amazed at the tough working conditions, from the cramped rooms to the lack of heating and cooling in the extreme weather. Shop till you drop at the Boulder Markets. Step back in time to see how the prospectors searched for gold, see the state’s collection of gold bars and nuggets at the Museum of the Goldfields.

Visit the local indigenous people Ghoodhu Wongutha as they take us on a day tour learning how to recognize the tracks of local wildlife, gather bush tucker and speak their language Golden Outback The West is beckoning and in particular the magic of Margaret River. Explore the caves of the south, such as Mammoth cave, which is extremely large and easy to walk through but showcases the amazing natural formations such as Stalagmites and Stalactites. Be amazed at the Busselton jetty known as the longest wooden jetty in the World!!. Climb aboard the Jetty Train as it takes you on a unique journey to visit the Underwater Observatory and view the many sea creatures.

Meet and hold some of the reptiles of the west, such as snakes and lizards at a reptile park. Enjoy a bird show allowing the some of the species to land on your own arm!! Experience the magic of the whales migrating to and from the Antarctic waters. Get your fill of Great foods, such as Chocolate, cheese, nuts, fudge and much more.

international tours COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 Northland New Zealand A country that brims with history and beautiful landscapes, New Zealand offers you the kind of escape that you never knew existed.

From the wonderfully-preserved attractions, rich marine life, plenty of shopping and dining options, this gem is set to endow anyone who steps on its territory with exceptional, cherish-worthy experiences. Start your New Zealand holiday by traveling from Auckland to Paihia while enjoying the paradise-like views along the Hibiscus Coast Highway. Visit Red Beach to see the radiant waters. Cruise around the bewitching Bay of Islands, search for some adorable dolphins and simply get captivated by the awesome marine life. Fill your holiday with beautiful memories at the impeccably stunning Urupukapuka Island, before you visit the famous Hole in the Rock and explore the rich history of the town of Russell.

Enjoy the endless variety of local crafts and souvenirs in Paihia. Let the traditional Maori welcome become the highlight of your trip; enjoy a Hangi, and then relax as you enjoy a zestful Maori concert. Smile as you spot a little kiwi bird foraging for food, have fun on a picnic, and discover the interesting historical structures at Kiwi North. Then view Auckland City from 328 metres above street level at the sensational Sky Tower. New Zealand is truly a playground for all types of wanderers who are searching for a piece of heaven. From $5,499 DEPARTS MARCH 2018 The earth is peppered with a plenitude of breathtaking attractions and wondrous locations, Seattle and Vancouver are considered 2 of the world’s most vibrant cities.

Why? They evoke a tasteful blend of urban glamour yet still retain that charming archaic vibe and provide exciting escapes. So, what are you waiting for? Be taken on a holiday of a lifetime… be whisked away to these gorgeous cities! Step on the Space Needle Observation Deck and take in the amazing views of Seattle 520 feet above the ground. Appreciate Seattle’s lovely zoological garden — the Woodland Park Zoo — and let the arctic foxes, grizzly bears, warthogs, zebras and the adorable meerkats fascinate you. Enjoy the awesome views cruising through the iconic Elliott Bay, the Lake Washington Ship Canal and Lake Union; and then feel the vessel raised or lowered as we enter the Chittenden Locks! Tour around Safeco Field before wandering around the hypnotic views at Kubota Gardens, then journey from Seattle to Vancouver on an exciting rail ride while getting enticed by the majestic and beautiful scenery along the way.

From totem poles in Stanley Park, the glass elevator at the Lookout and the spellbinding tour around Vancouver City, you will realize that there is so much to do and to see in Vancouver. Cruise the cool waters of Vancouver and watch for Southern Killer Whales, Transient Killer Whales, Humpback whales, dolphins and more! Then make your holiday even more captivating with a LomiLomi Massage, a local tradition passed down through generations. Seattle to Vancouver From $13,483 DEPARTS MAY 2018 PACE FAST TOUR CODE CM18016 REQUIRED PASSPORT PACE FAST TOUR CODE CM18022 REQUIRED PASSPORT Enter a world full of magic and enchantment in this Disney holiday! The moment you set foot in “The Happiest Place On Earth” — where everything is bathed with fun and drenched in wonderful exploits — you will definitely feel the incomparable happiness that can only be found at Disney.

Revel in the beautiful sights and sounds of Hong Kong on a city tour on a double-decker bus. Enter the magical kingdom and get bewitched as you explore 7 lands over two days at Hong Kong Disneyland. Experience pure joy as you visit Adventureland, Grizzly Gulch, Mystic Point, Toy Story Land, Fantasyland, Tomorrowland and Main Street USA. Sit back and relax as we enjoy a Hong Kong Island Tour taking in the iconic sights of The Peak, Victoria Harbour and Repulse Bay and more! Then add an element of history to your whimsical escapade as you visit Ngong Ping 360 to see the giant Buddha on a cable car ride to the peak, before you enjoy a traditional Chinese tea ceremony ‘Gongfu Style’.

Full of spellbinding attractions, bursting with fun options, and a chock-full of dreamy adventures — your heart will be full with plenty of adorable memories from this Disney jaunt! Hong Kong Disney Find yourself in paradise as you witness the beauty of Fiji! This gem is ready to satisfy your soul’s desire for a euphoric travel experience. Rich in alluring landscapes, diverse coral reefs with luminous lagoons, outlined by the beautifully rugged landscapes, Fiji’s natural beauty is set to impress.

Explore the picturesque Mamanuca Island and enjoy a 1500 horsepower jet boat to Bounty Island Resort. Laze on the dazzlingly white sand, snorkel in the sparkling azure waters and feast on a delectable lunch. Delve into the town of Nadi and surrounds then visit the Garden on the Sleeping Giant and be enthralled by over 2000 types of plants and orchids! See the largest Hindu temple in the South Pacific and go shopping at the Nadi Market. Immerse yourself in the Fijian culture as you step back in time and enjoy an authentic Village Tour which concludes with a traditional Fijian lunch. Then, partake in the traditional ‘sevusevu’ welcoming ceremony inside a Fijian ‘bure’ before you learn the cuisine and cooking techniques of Fijian people at a cooking school.

Unearth the different hues of heaven in an island country known as Fiji!

Flavours of Fiji From $7,555 DEPARTS AUGUST 2018 From $13,483 DEPARTS JUNE 2018 A holiday that’s full of personality, your Graceland & Hawaii holiday is unrivaled. A visit to Downtown Memphis, Beale Street, Cotton Row, and driving past Graceland on a Memphis City Tour will absolutely make your Elvis-infused travel aspirations a reality. Visit the home of the King of Rock ‘n’ Roll, Elvis Presley, with an Elvis VIP Tour of Graceland where you can hop aboard the private jet. So thrilling! Journey along the alluring Mississippi River on an authentic American Riverboat, and enjoy a lovely BBQ dinner.

Immerse yourself in everything that Memphis has to offer as you visit Sun Studio, Stax Museum and Memphis Rock ‘n’ Roll Museum. Explore the 100-year old Memphis Zoo — a sanctuary to over 3500 animals — then continue your dreamyescapadeinHawaii!Hawaiiisararegemthatepitomizesanexoticglamour.Gettoe xperience the beautiful culture of Hawaii as you enjoy a night of music, hula and fire dancing. Visit the historic site of Pearl Harbour, wander through the visitor centre, and see the Battleship of WWII. And with the canyons, majestic coastlines and impeccable beaches, this holiday is something that you will remember forever.

international tours COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 Home to world-famous attractions, the Philippines abounds with beautiful people and a colourful history. So, make sure that you experience the magic of an enchanting holiday! Take a city tour of Manila in a local Jeepney, the locals’ main form of transport and it is also symbolic of Philippine history.

Enjoy a kalesa-ride (a horse-drawn carriage) and explore the historic Fort Santiago, the oldest Spanish fortress in the Philippines. Feel the rich Philippine history inside the walls of Intramuros where Jose Rizal — the scholar who freed the Filipinos making him a national hero — was imprisoned. Then wander around Luneta (Rizal) Park, to witness the gorgeous ornamental gardens. Visit the Shrine of Valor which is located at Mt Samat, the country’s national memorial for the defenders of Bataan. Travel back in time to Old Manila at Las Casas as you join a heritage tour. Feel inspired and refreshed as you relax on a balsa (raft) and cruise around the houses gliding along the tranquil waters of Umangol River.

And… your adventures in the Philippines is never complete without eating the traditional dishes such as ‘balut’ and trying one of the delightful street side BBQ’s and other exotic treats!

Paraiso Philippines Travelers who have booked for this Japan holiday should prepare themselves for a unique kind of adventure in Japan that is mixed with so many cultural activities and amusing escapades. Start your getaway right with a visit to the Nogeyama Zoo and get to marvel at the lovely zoological garden with the lush trees and charming sceneries. Home to over 90 species of animals, the zoo has a petting area where you can enjoy petting a Guinea pig! Set foot on the prominent Kanteibyo Temple before touring the factory and designing your very own CUPNOODLES package. Immense fun! Then feast your eyes on the magnificent views of the perfectly-formed Mount Fuji, before taking a cruise on the beauteous Lake Ashi and having an exciting bullet train ride back to Yokohama.

Be in seventh heaven as you spend a fun-filled day at Disneyland and Disneyland Sea where you visit Toontown, Mediterranean Harbour and more! Visit the Pokémon Centre and say ‘Hi’ to Pikachu, then seal your holiday with a relaxing jaunt at Hakkeijima, home to the Aqua Museum, to see the adorable dolphins and sting ray. This is definitely the ultimate Japan holiday!

Japan From $6,666 DEPARTS MARCH 2019 From $7,971 DEPARTS NOVEMBER 2018 Explore some of the most Dramatic and stunning scenery on the planet, aboard the Tranzalpine train considered one of the best train journeys in the world in the South Island of Aoteroa (New Zealand). Arrive in Christchurch and then explore the cities new Container shopping centre, be amazed Greymouths coastline rich in gold mining, walk along some wilderness trails down through rainforests, and past tumbling waterfalls. See the views from above on a Treetop walk, take and easy wander through the base of Glaciers that rise more than 2,600 meters in height, explore one of the most stunning Glaciers the “Fox Glacier”!! Enjoy the beauty of the Haast Blue Pools, enjoy the sunset from a local café or restaurant.

QUEENSTOWN. Peek in the old miner’s cottages, take a Jet Boat ride, cruise the lake on a Steam powered vessel, enjoy the shopping, or maybe take a scenic flight. South Island Tranz From $7,092 DEPARTS APRIL 2019 PACE FAST TOUR CODE CM19010 REQUIRED PASSPORT PACE FAST TOUR CODE CM18053 REQUIRED PASSPORT PACE FAST TOUR CODE CM19018 REQUIRED PASSPORT Sth Africa is known for its big 5, Elephant, Rhino, Cape Buffalo, Lion and leopard, all of which you can see on this mazing journey. This is much more than a holiday, it is a life experience!! Head to a private game reserve where we take dusk and dawn tours to catch all the animals actively moving.

Watch a pride of Lions, pat a cheetah and lion cub, visit a leopard hospital, be captivated by the animals at the watering hole at the rear of our accommodation compound. Arrive at the 2 million-hectare KRUGER NATIONAL PARK to see herds of Elephants, Zebras, buffalo and many more animals wandering the plains, see the hippos cooling themselves in one of the 6 major rivers crossing the park. Visit the famous Hippo Jessica and feed her some sweet potato by hand!

Kruger Safari Greece is known for its pristine beaches and magnificent weather. Let your taste buds delight in the Greek cuisine, take a tour of Athens visiting all the major attractions such as the changing of the guards at Syntagma Square, the temple of the Olympian Zeus and much more. Set sail on a catamaran visiting Nea Kameni where we view the crater of an active Volcano. Enjoy a swim on a lava island named Palea Kameni, where we enjoy green Sulphur hot Springs, and discover the temple of Poseidon one of the Greek gods. Learn to cook like a Greek God, while listening to traditional Music.

Be amazed as we tour Athens by night with all its stunning lights, learn to dance like Zorba the Greek, shop for local crafts and trinkets at Monastiraki Flea Market.

Greece From $9,782 DEPARTS AUGUST 2019 From $8,924 DEPARTS MAY 2019 Be amazed by the wonderful world if Disney, the HAPPIEST PLACE ON EARTH! Get a 3-day Disney hopper pass, explore Disneyland, California Disney, watch the fireworks, ride the tea cups and saucers, explore the 7 different lands of the Disney village, be amazed at the live shows and meet all your favorite Disney characters. Shop till you drop in Downtown LA, wander along the “Walk of Fame” Watch movies being made at Universal studios, become a castaway at the Pirates Dinner Adventure. Learn about the rich military history of the city at the Maritime museum, visit the famous San Diego Zoo and take an ocean cruise around San Diego Harbour.

CRUISES COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 Awaken to a dreamy cruising holiday and take in the air of New Caledonia! Laze around the shimmering pool, enjoy the serene vistas and get all the relaxation that you need as you enjoy a plethora of entertainment and dining options on board the Ship! Let the TchouTchou train in Noumea transport you to the harmoniously-formed blue lagoons and the striking island.

Go shopping at the delightful shops and boutiques in Noumea. The head-turning beauty of Mare that’s peppered with glamorous beaches, beryl-coloured palm trees and the fascinating natural aquarium will make you relish in the pure beauty of this tropical island. Then experience another heavenly jaunt at the Isle of Pines, taking pleasure as you make a splash in the breathtakingly crystal-clear waters. Take a stroll around the ship, watch an absorbing ice and fruit carving display, and dance the night away under the bright stars. Luxuriate in this holiday that you’ll cherish for a lifetime!

Cruise to New Caledonia PACE SLOW TOUR CODE CM18020 From $5,142 DEPARTS APRIL 2018 Unearth the cruising treasures and create unforgettable memories as you gift yourself with a cruising holiday of a lifetime! If you want to combine a hotel-like experience amid the glorious waters, journey aroundthebeautyofQueenslandanditssceneriesofperfectionthenthisQueenslandcru isingholiday is the perfect getaway for you! Begin your dream holiday as you enjoy the ‘Sail Away’ party before leaving Brisbane behind and heading out to the graceful sea.

Whether you sit back and relax in a hot tub, take a dip in the pool, play on-board games or watch culinary demonstrations, there are plenty of options for relaxation and entertainment on board.

Let the views of Hamilton Island leave you speechless, before you see the beauty of the Marine and the All Saints Chapel that’s beset in the lush sculptured gardens and stunning sceneries. Then have fun shopping for some great bargains at the Cairns Markets. Visit the Zoo viewing koalas, kangaroos, cassowary, turtles and barramundi at the Billabong Sanctuary, and have an intense moment watching a powerful saltwater crocodile explode out of the water to snatch food from the ranger! Then, sprinkle more fun onto your cruising holiday with dancing, singing and movies each and every day on board the awesome ship!

Queensland Cruise Sampler PACE SLOW TOUR CODE CM18041 South Pacific Cruise PACE SLOW TOUR CODE CM18030 8 days of pure fun, total entertainment, and unsullied relaxation await you on this wondrous cruise in the South Pacific! If you fancy a holiday inside a premier ship, getting sun-kissed skin as you laze around the pool with a refreshing mocktail, enjoying lots of on-board amenities such as the expansive swimming pools, spa, fitness centers, a selection of restaurants and shops, and getting the cruising holiday that you deserve... then say “Yes!” to this South Pacific Cruise holiday! Show your moves as you swing and sway at the disco, and belt out a song with your companions at the karaoke.

Be unstoppable! Then be amazed as you watch an awesome fruit carving demonstration. Catch a glimpse of the unadulterated beauty of Noumea and its paradisiacal sights while sitting comfortably on the TchouTchou train. Let Mare Island’s turquoise waters, breezy atmosphere and unspoiled beaches magnetize you. The Isle of Pines will also give you a truly transformative experience with its bewitching waters. Be blissful as you ride through the gentle waves! From $4,797 From $6,267 DEPARTS JULY 2018 DEPARTS SEPTEMBER 2018 A city that weds a laidback air and a spirited vibe, Melbourne cruise promises an urban getaway and an unsullied cruising indulgence in one holiday.

While sailing away, simply sit back and relax on the pool deck as you listen to music or enjoy dancing. Enjoy walks around the ship, play ping pong, shuttle board, have fun in the live entertainment on board and enjoy shopping. Watch an engaging ice carving demonstration and marvel at how a block of ice can be carved into an animal! Watch movies, see the comedians, and be entertained at the live cabaret shows. You’ll never get bored!! Visit Sealilfe Aquarium in the city which is home to thousands of animals including sharks, turtles, stingrays, tropical fish and much, much more! Purchase some amazing bargains at the DFO (Direct Factory Outlets) and indulge in shopping.

Let you worries slip away and let this Melbourne Cruise holiday take you away into a one-of-a-kind sojourn in Melbourne! Melbourne Cruise PACE SLOW TOUR CODE CM18052 From $3,118 DEPARTS NOVEMBER 2018 FNQ Cruise PACE SLOW TOUR CODE CM19008 Departing from Brisbane is this magical sundrenched cruise to Far North Queensland. Enjoy the sail away party, sample cocktails or mocktails, view the amazing ice carving, take in the nightly live stage shows with all the glitz and glamour of Broadway, or simply relax by the pool. Dine like Kings and queens, catch a movie or dance the night away at the many discos.

Dock at Airlie beach and walk along the beautiful beaches. Drop anchor in Cairns where we visit Tjapuka Aboriginal Park showcasing local culture, then head to Port Douglas for a ride on the Army Duck, and a visit to Kuranda’s largest Koala & Wildlife Park. From $8,954 DEPARTS FEBRUARY 2019 78 79 ClubMates Travel Brochure 2018-2019

CRUISES COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 COMPLETE PRICE LIST CAN BE FOUND ON PAGE 82 Set sail for the magic of Tassie from the Melbourne Cruise terminal!! Sit back and relax as the cabin crew take care of all our needs with drinks by the pool, an abundance of food and fantastic entertainment. Activities you can enjoy on board are the nightly cabaret shows, comedy shows, singing and dancing in the disco, lazing around the pool, and on-board souvenir shopping. The cabin staff will amaze you with their skills at making animals and leaving them on our pillows. Meals can be eaten in the cabins, the restaurant or the buffet, and all are made from the expert chefs on board.

Shore excursions include a visit to Hobart then a trip to Richmond and the bakery for the amazing local scallop pies, tour a convict village, a wildlife park with Tassie Devils, then Port Arthur for a somber view of the convict life from yesteryear.

Cruise to Tassie PACE SLOW TOUR CODE CM19012 From $3,509 DEPARTS MARCH 2019 The Flight to Anchorage, Alaskas largest city is just the beginning of this adventure. Visit Chugach National Forest on our way to Seward where our ship awaits. Be amazed by the glitz and glamour of the on-board entertainment, rock climbing and karaoke all aboard the ship. Then be stunned at the scenery such as Hubbarb Glacier which is 122km long, 11km wide and around 100m above the water line. View the lower parts of the Glaciers from the warmth of the ships floor-to-ceiling windows! Explore the city of Juneau and pan for some gold, ride the vintage train in the city of Skagway.

Take a sightseeing cruise passing Glacier Bay National Park then view spectacular scenes of Alaska’s most majestic whales. Discover the history of the original inhabitants the Harriman people. City tour of Vancouver to see the Totem poles and Gas Light district.

Alaska Cruise Disney Magic Cruise PACE SLOW TOUR CODE CM19019 Departing Australia, we head to Miami Florida to join our Disney cruise. Disney cruises are known for everything Disney from Mickey Mouse to Donald duck and the Disney castle. The ship is decked out with allthingsDisney!!PartiesarenightlywhencruisingontheDisneyPrincess.EnjoytheD isneycharacters, the swashbuckling Pirates and tea parties. Sail to Castaway Clay, Disney’s own private Island in the Bahamas, swim in the pools and enjoy the slides, relax in the spas, or get papered in the beauty salon. Visit Key West with its beautiful beaches, warm balmy weather and take an old town tour on the Town Trolley.

This is a cruise to excite the senses!!

From $11,790 From $10,092 DEPARTS MAY 2019 DEPARTS JUNE 2019 REQUIRED PASSPORT PACE SLOW TOUR CODE CM19025 REQUIRED PASSPORT Not too sure if Cruising is your thing? Worried it may not be all you expect and hope for? Then join us on this CRUISE SAMPLER. Before joining the cruise, we take the opportunity to visit the Hussle and bustle of China Towns paddy’s markets, Darling Harbour, Madam Tussauds, and Sydney Sea Life Aquarium. Board the cruise ship to experience the exhilaration and fun of the high seas for 3 nights. On board we dance the night away, enjoy the nightly cabaret shows and comedians, play the many onboard games offered by our cruise director, and eat like Kings and Queens.

Sydney Cruise Sampler PACE SLOW TOUR CODE CM19037 From $3,965 DEPARTS AUGUST 2019 Mare Christmas Cruise STRICKLY LIMITED AVAILABILITY – BOOK EARLY TO AVOID DISAPPOINTMENT Departing from Sydney Cruise terminal our cruise to the Island of Mare is sure to excite!! The Sail-Away party will be intense with lots of dancing and singing. Nights at sea are spent watching the live shows such as the stage show, laughing at the comedians, and dancing in the night clubs and bars. Days can be spent relaxing by the pool, getting pampered in the day spa, learning Tai Chi or interacting with the many other activities the cruise director has in store such as line dancing, karaoke, or tours of the ship.

First port is New Caledonia which has the Tchou Tchou train, and many unique gift shops. The next stop is Noumea, which is a French province and has a European summery feel as you walk the streets. Mare is the jewel in the crown with its beautiful beaches and its local market. Xmas day is a highlight as the Chefs prepare a treat that will surpass all expectations!! From $7,471 DEPARTS DECEMBER 2019 PACE SLOW TOUR CODE CM19040 REQUIRED PASSPORT 80 81 ClubMates Travel Brochure 2018-2019

} } Both the ClubMates Travel booking form and medical consent form MUST be signed by the passenger, or their legal representative. } } ClubMates Travel passengers are strongly advised to take out travel insurance as a condition of participation of our holiday/tours. } } A deposit of $1,000 PLUS the cost of travel insurance is required to secure your place on your selected tour. Deposits must be paid within 14 days of booking or immediately if within 60 days prior to commencement of the Australian land based tour, 150 days on International tours.

} } Travel Insurance * Please check the PDS to ensure extra coverage is not required for Pre-Existing medical conditions which may include medications**.

} } Final payment MUST be received by ClubMates Travel by the due date on the invoice, unless otherwise specified. (The due date is printed on the bottom of your invoice). } } If the passenger is claiming support costs through the NDIS Clubmates will claim money from the passenger once the service has been delivered. Claims will be processed via the NDIS Providers Portal, Plan Managers or directly with the passenger if self-managed.

} } If the passengers NDIS funding is suspended or replaced by as new NDIS plan the passenger or their representative is liable for all outstanding costs. } } Cancellation fees apply if passenger cancels their holiday. Notice of cancellation must be made in writing to ClubMates Travel. Cancellation fees are: Australian Land Based: 100% for 0-30 days prior to travel 50% for 31-60 days prior to travel Train, Plane, Cruise Tours: 100% for 0-60 days prior to travel 50% for 61-90 days prior to travel International Tours: 100% for 0-120 days prior to travel 50% for 121-150 days prior to travel CLUBMATES TRAVEL RESERVES THE RIGHT TO: • Alter or modify itineraries as deemed necessary; • Alter tour costs if necessary; • Cancel a tour if minimum passenger numbers have not been met.

(If a tour is cancelled all monies paid will be refunded to the passenger or transferred to an alternative holiday as chosen by the passenger).

} } The price of the tours includes breakfasts, lunches, dinners, accommodation (motel/hotel unless noted on itinerary), entry fees, transport as per itinerary and staff support at 1:5, 1:6 or 1:1 passengers, unless otherwise noted. } } NOT included in the tour price is: -passenger spending money; transfers to and from departure point; cost of passports, visa etc; and items of a personal nature such as laundry, toiletries, telephone, excess baggage, wheelchair rental, morning/afternoon teas, drinks. } } ClubMates Travel reserve the right to end a passenger’s holiday prematurely in the case of: • Behavior strongly effects another passengers’ enjoyment; • They pose a safety risk to themselves or others.

} } In the circumstances of a passenger’s holiday ending prematurely, the passenger or guardian will be liable to the full cost of the passenger’s return including: staff cost, transport, accommodation and all other support costs. No part of the tour fare is refundable.

} } To maintain financial accountability, all passenger spending money can be handed over to ClubMates Travel staff at time of check-in. ClubMates Travel will not be held accountable to any monies not directly under their control. } } If assistance is required with medication, sufficient medication for the duration of the holiday, plus 3 extra days medication, must be handed to ClubMates Travel staff prior to commencement of the holiday in Webster/Medico Packs or industry approved containers. } } ClubMates Travel take photographic and video images during the holiday and reserve the right to use these in promotional material unless requested otherwise by the passenger.

} } ClubMates Travel reserves the right to correct any errors in the rates quoted or calculated or any omissions made at any time during your booking. } } ClubMates Travel acts as agent for the owners, contractors and suppliers of transportation, sightseeing and hotel accommodation and other related travel services provided and accepts no responsibility for any personal injury, loss, theft or damage to personal property whatsoever caused directly or indirectly from accidents, loss, theft, delays, transport failure, strikes, wars, and uprisings or acts of God. The passenger releases ClubMates Travel from any liability in respect of any personal injuries, loss or damage to property which may be sustained by the passenger in the course of undertaking the tour to the full extent permitted by law.

} } If due to unforeseen circumstances a tour is cancelled, including but not limited to weather conditions ClubMates Travel will refund all money paid prior to departure less any cancellation fees levied by airlines or other third parties. Terms and CONDITIONS Unforeseen circumstances such as adverse weather, flight rescheduling, hotel overbooking and faults with transportation and road conditions may also have an effect on the tour itinerary after the commencement date. Any decision made in respect of tour services by independent operators to re-route or amend the itinerary due to the above or similar circumstances is at the discretion of the tour provider and ClubMates Travel will not be liable for any claim arising from such events.

} } Hotel descriptions featured in the company brochures are based on current hotel guides provided by suppliers and contractual agreements. Any facilities described are subject to change at any time. Maps and photographs are included for general information only and do not necessarily reflect the actual locations and services. } } A passenger is responsible for any damage to property or persons they may cause. The passenger indemnifies ClubMates Travel against any claim resulting from any act or failure to act by the passenger during the tour. } } If any part of this Agreement is found to be void or unenforceable or illegal, then that part shall be severed from this Agreement to the extent that the remaining parts of this Agreement shall remain in full force and in effect.

} } This Agreement sets out all the terms of the Agreement. Any promise, condition, representation or warranty that may have been made by ClubMates Travel or any person on behalf of ClubMates Travel and which is not set out in this Agreement is negated and withdrawn.

} } This Agreement is governed by the laws of the State of Victoria, Australia. } } ClubMates Travel means ClubMates Travel Pty Ltd (ABN 25 121 497 890) and its affiliated companies/Trusts MEDICAL TREATMENT IN EVENT OF AN EMERGENCY } } In the event of an emergency requiring immediate attention, the passenger and there carers give permission for a legally qualified medical officer to treat the passenger. The passenger confirms that his/her health and medical details as completed are true and correct and any contra-indications for concerns regarding administration of medication and my general health have been detailed.

The passenger has read the booking conditions and tour dossier and understands the physical demands of the tour. The passenger acknowledges the difficulties of travelling with specific disabilities or medical requirements. The passengers pre-existing medical conditions have been discussed with their doctor who has confirmed suitability to travel the selected tour and the passenger agrees that this information being made available to ClubMates Travel and to be used in the event that I require any form of medical treatment while on the tour.

} } The passenger understands that it is in their best interest and in the best interest of the group that ClubMates Travel reserves the right to prevent me from further participation on the tour if a physical or psychological condition presents itself which significantly effects the enjoyment or wellbeing of the group. FEEDBACK & COMPLAINTS } } Clubmates Travel welcome your feedback about our holidays and the service we provide. We take all compliments, complaints and general feedback seriously and all feedback assists in the development of our staff and systems. Clubmates can receive compliments and complaints from the passengers we support on holidays, family members, support staff, and advocates, and it is your right to complain if our service does not meet your level of expectation.

} } If you wish to make a complaint there are several options, email, phone call, message through the website, speak to one of our staff or send a letter. Complaints will be dealt with in confidence. Once the compliment or complaint has been received it will be addressed and you will be notified of the outcome. At any time before, during or after contact with Clubmates Travel you have can refer the matter to the Disability Services Commissioner on 1800 677 342 email complaints@odsc.vic.gov.au Website www.odsc.vic.gov.au } } The ACT Ombudsman (phone: 1300 362 072, ACT Ombudsman, GPO Box 442, Canberra ACT 2601).

} } The NDIA (feedback@ndis.gov.au or phone 1800 800 110. } } ACT Human Rights Commission which includes the ACT Disability and Community Services Commissioner. NDIS AND THE GST } } For the purposes of GST legislation, the Parties confirm that: } } A supply of supports under this Service Agreement is a supply of one or more of the reasonable and necessary supports specified in the statement included, under subsection 33(2) of the National Disability Insurance Scheme Act 2013 (NDIS Act), in the participant’s NDIS plan currently in effect under section 37 of the NDIS Act.

} } The participant’s NDIS plan is expected to remain in effect during the period the supports are provide; and } } The participant/participant’s representative will immediately notify ClubMates Travel if the participant’s NDIS plan is replaced by a new plan or the participant stops being a participant in the NDIS.

98 99 ClubMates Travel Brochure 2018-2019 } } Both the ClubMates Travel booking form and medical consent form MUST be signed by the passenger, or their legal representative. } } ClubMates Travel passengers are strongly advised to take out travel insurance as a condition of participation of our holiday/tours.

} } A deposit of $1,000 PLUS the cost of travel insurance is required to secure your place on your selected tour. Deposits must be paid within 14 days of booking or immediately if within 60 days prior to commencement of the Australian land based tour, 150 days on International tours. } } Travel Insurance – **Please check the PDS to ensure extra coverage is not required for Pre-Existing medical conditions which may include medications. **. } } Final payment MUST be received by ClubMates Travel by the due date on the invoice, unless otherwise specified. (The due date is printed on the bottom of your invoice).

} } If the passenger is claiming support costs through the NDIS Clubmates will claim money from the passenger once the service has been delivered. Claims will be processed via the NDIS Providers Portal, Plan Managers or directly with the passenger if self-managed. } } If the passengers NDIS funding is suspended or replaced by as new NDIS plan the passenger or their representative is liable for all outstanding costs. } } Cancellation fees apply if passenger cancels their holiday. Notice of cancellation must be made in writing to ClubMates Travel. Cancellation fees are: Australian Land Based: 100% for 0-30 days prior to travel 50% for 31-60 days prior to travel Train, Plane, Cruise Tours: 100% for 0-60 days prior to travel 50% for 61-90 days prior to travel International Tours: 100% for 0-120 days prior to travel 50% for 121-150 days prior to travel CLUBMATES TRAVEL RESERVES THE RIGHT TO: • Alter or modify itineraries as deemed necessary; • Alter tour costs if necessary; • Cancel a tour if minimum passenger numbers have not been met.

(If a tour is cancelled all monies paid will be refunded to the passenger or transferred to an alternative holiday as chosen by the passenger).

} } The price of the tours includes breakfasts, lunches, dinners, accommodation (motel/hotel unless noted on itinerary), entry fees, transport as per itinerary and staff support at 1:5, 1:6 or 1:1 passengers, unless otherwise noted. } } NOT included in the tour price is: -passenger spending money; transfers to and from departure point; cost of passports, visa etc; and items of a personal nature such as laundry, toiletries, telephone, excess baggage, wheelchair rental, morning/afternoon teas, drinks. } } ClubMates Travel reserve the right to end a passenger’s holiday prematurely in the case of: • Behavior strongly effects another passengers’ enjoyment; • They pose a safety risk to themselves or others.

} } In the circumstances of a passenger’s holiday ending prematurely, the passenger or guardian will be liable to the full cost of the passenger’s return including: staff cost, transport, accommodation and all other support costs. No part of the tour fare is refundable.

} } To maintain financial accountability, all passenger spending money can be handed over to ClubMates Travel staff at time of check-in. ClubMates Travel will not be held accountable to any monies not directly under their control. } } If assistance is required with medication, sufficient medication for the duration of the holiday, plus 3 extra days medication, must be handed to ClubMates Travel staff prior to commencement of the holiday in Webster/Medico Packs or industry approved containers. } } ClubMates Travel take photographic and video images during the holiday and reserve the right to use these in promotional material unless requested otherwise by the passenger.

} } ClubMates Travel reserves the right to correct any errors in the rates quoted or calculated or any omissions made at any time during your booking. } } ClubMates Travel acts as agent for the owners, contractors and suppliers of transportation, sightseeing and hotel accommodation and other related travel services provided and accepts no responsibility for any personal injury, loss, theft or damage to personal property whatsoever caused directly or indirectly from accidents, loss, theft, delays, transport failure, strikes, wars, and uprisings or acts of God. The passenger releases ClubMates Travel from any liability in respect of any personal injuries, loss or damage to property which may be sustained by the passenger in the course of undertaking the tour to the full extent permitted by law.

} } If due to unforeseen circumstances a tour is cancelled, including but not limited to weather conditions ClubMates Travel will refund all money paid prior to departure less any cancellation fees levied by airlines or other third parties. Terms and CONDITIONS Unforeseen circumstances such as adverse weather, flight rescheduling, hotel overbooking and faults with transportation and road conditions may also have an effect on the tour itinerary after the commencement date. Any decision made in respect of tour services by independent operators to re-route or amend the itinerary due to the above or similar circumstances is at the discretion of the tour provider and ClubMates Travel will not be liable for any claim arising from such events.

} } Hotel descriptions featured in the company brochures are based on current hotel guides provided by suppliers and contractual agreements. Any facilities described are subject to change at any time. Maps and photographs are included for general information only and do not necessarily reflect the actual locations and services. } } A passenger is responsible for any damage to property or persons they may cause. The passenger indemnifies ClubMates Travel against any claim resulting from any act or failure to act by the passenger during the tour. } } If any part of this Agreement is found to be void or unenforceable or illegal, then that part shall be severed from this Agreement to the extent that the remaining parts of this Agreement shall remain in full force and in effect.

} } This Agreement sets out all the terms of the Agreement. Any promise, condition, representation or warranty that may have been made by ClubMates Travel or any person on behalf of ClubMates Travel and which is not set out in this Agreement is negated and withdrawn.

} } This Agreement is governed by the laws of the State of Victoria, Australia. } } ClubMates Travel means ClubMates Travel Pty Ltd (ABN 25 121 497 890) and its affiliated companies/Trusts. MEDICAL TREATMENT IN EVENT OF AN EMERGENCY } } In the event of an emergency requiring immediate attention, the passenger and there carers give permission for a legally qualified medical officer to treat the passenger. The passenger confirms that his/her health and medical details as completed are true and correct and any contra-indications for concerns regarding administration of medication and my general health have been detailed.

The passenger has read the booking conditions and tour dossier and understands the physical demands of the tour. The passenger acknowledges the difficulties of travelling with specific disabilities or medical requirements. The passengers pre-existing medical conditions have been discussed with their doctor who has confirmed suitability to travel the selected tour and the passenger agrees that this information being made available to ClubMates Travel and to be used in the event that I require any form of medical treatment while on the tour.

} } The passenger understands that it is in their best interest and in the best interest of the group that ClubMates Travel reserves the right to prevent me from further participation on the tour if a physical or psychological condition presents itself which significantly effects the enjoyment or wellbeing of the group. FEEDBACK & COMPLAINTS } } Clubmates Travel welcome your feedback about our holidays and the service we provide. We take all compliments, complaints and general feedback seriously and all feedback assists in the development of our staff and systems. Clubmates can receive compliments and complaints from the passengers we support on holidays, family members, support staff, and advocates, and it is your right to complain if our service does not meet your level of expectation.

} } If you wish to make a complaint there are several options, email, phone call, message through the website, speak to one of our staff or send a letter. Complaints will be dealt with in confidence. Once the compliment or complaint has been received it will be addressed and you will be notified of the outcome. At any time before, during or after contact with Clubmates Travel you have can refer the matter to the Disability Services Commissioner on 1800 677 342 email complaints@odsc.vic.gov.au Website www.odsc.vic.gov.au } } The ACT Ombudsman (phone: 1300 362 072, ACT Ombudsman, GPO Box 442, Canberra ACT 2601).

} } The NDIA (feedback@ndis.gov.au or phone 1800 800 110. } } ACT Human Rights Commission which includes the ACT Disability and Community Services Commissioner. NDIS AND THE GST } } For the purposes of GST legislation, the Parties confirm that: } } A supply of supports under this Service Agreement is a supply of one or more of the reasonable and necessary supports specified in the statement included, under subsection 33(2) of the National Disability Insurance Scheme Act 2013 (NDIS Act), in the participant’s NDIS plan currently in effect under section 37 of the NDIS Act.

} } The participant’s NDIS plan is expected to remain in effect during the period the supports are provide; and } } The participant/participant’s representative will immediately notify ClubMates Travel if the participant’s NDIS plan is replaced by a new plan or the participant stops being a participant in the NDIS.