FILE – This July 30, 2016 photo shows the Palace Theatre in central London which is showing a stage production of, “Harry Potter and the Cursed Child.” The script Harry Potter and the Cursed Child Parts One and Two sold more than 2 million print copies in North America in its first two days of publication, Scholastic announced Wednesday, Aug. 3. (Photo by Joel Ryan/Invision/AP, File) less

FILE – This July 30, 2016 photo shows the Palace Theatre in central London which is showing a stage production of, “Harry Potter and the Cursed Child.” The script Harry Potter and the Cursed Child Parts One … more

Photo: Joel Ryan / Associated Press

Photo: Joel Ryan / Associated Press

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FILE – This July 30, 2016 photo shows the Palace Theatre in central London which is showing a stage production of, “Harry Potter and the Cursed Child.” The script Harry Potter and the Cursed Child Parts One and Two sold more than 2 million print copies in North America in its first two days of publication, Scholastic announced Wednesday, Aug. 3. (Photo by Joel Ryan/Invision/AP, File) less

FILE – This July 30, 2016 photo shows the Palace Theatre in central London which is showing a stage production of, “Harry Potter and the Cursed Child.” The script Harry Potter and the Cursed Child Parts One … more

The website for San Francisco’s Curran Theater crashed when Potterheads flooded the site to score tickets to “Harry Potter and the Cursed Child” in a pre-sale event Monday. It was as if someone had placed the Petrificus Totalus freezing spell on the page.

Tickets went on sale at 11 a.m. to those who had pre-registered, and at around noon, the theater tweeted, “Due to a high volume of traffic to the SF ticketing system, we are experiencing technical issues in the purchase process for our priority presale. Pls remain in the system to hold your place in line. We appreciate your patience as we work to accommodate everyone.”

About an hour later, the theater shared the site was “back up and running” and again advised people to stay logged in on the site.

But many were left frustrated and complained the glitch kicked them out of the virtual ticket line.

“This is not true for all users. It’s still not working,” tweeted @hogson1776.

“Ugh… Back up.. Yeah, right… Was kicked out after selecting tickets and reaching the purchase page,” shared @CatHerderSF.

“So not actually good news for those of us that were booted out of the system…” chimed in @Belldandy.

Tickets for the play go on sale to the general public on Thursday, March 14 at 11 a.m. The show will run in San Francisco indefinitely, but tickets are currently being sold for shows between Oct. 23, 2019, and May 17, 2020.

Based on an original story by J.K. Rowling, “Harry Potter and the Cursed Child” is a British two-part stage play that premiered in London in July 2016 and opened in New York on Broadway in April 2018.

This post was originally posted at https://www.sfgate.com/bayarea/article/Harry-Potter-and-the-Cursed-Child-Curran-Theater-13681866.php.