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In the past years, analysts used excel tools to analyze data. Things are changing now! In this modern world, data-driven decision making is sparkling and technology is advanced in the data industry. The tools and technologies that modern Data Scientists employ are a combination of statistical and Machine Learning algorithms. They are used to discover patterns using predictive models. The future of Data Science is bright and the options for its implementation are extensive.

Data Scientists must consistently evolve at the edge of innovation and creativity. They must be aware of the types of models they create. These innovations will allow them to spend time discovering new things that may be of value. Subsequently, the advances in Data Science tools will help leverage existing Data Science talent to a greater extent.

So what does a Data Scientist do?

Data Scientists influence a pile of data in an innovative way to discover valuable trends and insights. This approach helps to identify opportunities by implementing research and management tools to optimize business processes by reducing the risks. Data Scientists are also responsible for designing and implementing processes for data mining, research and modeling purposes.

Data scientist performs research and analyses data and help companies flourish by predicting growth, trends and business insights based on a large amount of data. Basically, data scientists are massive data wranglers. They take a vast data and use their skills in mathematics, statistics and programming to scrub and organize the information. All their analysis combined with industrial knowledge helps to uncover hidden solutions to business challenges.

Generally, a data scientist needs to know what could be the output of the big data he/she is analyzing. He/she also needs to have a clearly defined plan on how the output can be achieved with the available resources and time. Most of all the data scientists must know the reason behind his attempt to analyze the big data.

Make use of high-end analytics programs, machine learning and statistical methods to organize data into a predictive model.

Clean the huge volume of data to discard irrelevant information.

Explore and analyze the data to determine the trends, opportunities and also weaknesses.

Produce data-driven solutions to conquer the most pressing challenges.

Invent new algorithms to solve problems.

Build new tools to speed work.

Every organization has unique data problems with its own complexities. Solving different Data Science problems requires different skill sets. Data Science teams are groups of professionals with varied skill sets. They, as a team, solve some of the hardest data problems an organization might face. Each member contributes distinctive skill set required to complete a Data Science project from start to finish.

The Career Opportunities:

Statisticians: Statisticians work usually for national governments, marketing research firms and research institutes. Extracting information from massive databases through numerous statistical procedures is what they do.

Business Intelligence Reporting Professional: They work for tech companies, financial companies, and consulting companies etc. Market research is the primary objective of this job. They also generate various reports from the structured data to improve the business.

Kind words are worth much and cost little. This creates opportunity: when you can’t out-spend the competition, the solution is to out-support them.

Here are 14 tips from the support documentation of world leaders in providing best customer service. I hope these will help you in improving your customer service.

Practice sympathy, Patience, and Consistency: Some of your customers will be full of queries, some just chatty, and others plain mad. You must be ready to handle all of them and provide the same level of service every time.

Good customer Service may be a Continuous Learning process: Every customer is unique and each support situation is totally different. In order to handle surprises, sense a customer’s mood, address new challenges consequently, you've got to be willing to stay learning. Strive to have a deep understanding of your customer’s challenges and still search for better ways to deal with them.

Train customer service agent for understanding product detail: The training and development program must cover all aspects of how to deal with issues, talk to customers, and resolve problems. Apart from that, your team should believe in and understand your product before they are sent out with the task of pacifying a customer. If your team does not know the product or the service well enough, then they will not have enough knowledge to tackle an issue.

Solving a problem as soon as possible: When customers complain, your team must acknowledge the issue quickly and try to resolve it timely.

Use technology to assist them:Customer support can only be performed accurately if we mix the technology with the humanistic approach.

Add live chat to your website:Live chat can help your customer support team to interact with the customer in depth so that the customer can get resolved his queries easily.

Use customer service templates: It’s important to keep your standards high and your response times low. Don’t waste keyboard strokes for every basic and common question. Build professional templates so you can respond to customer with ease and professionalism.

Maintain a positive attitude: It is very important that your team keep a positive and bright attitude when managing your customers. If you maintain an accommodating and inviting attitude, then you will easily avoid conflicts.

Apologize for any inconvenience: Whatever the issue, and whatever role your company played in the issue, you need to apologize to the customer. If the consumer’s credit card did not work, tell them you’re sorry for their inconvenience or that it happened.

Listen to your customer: One of the simplest ways in which to serve your customer is by listening to them from the beginning. Most customers contact or reach bent on your support team to when they want to convey a message or a problem. Therefore, the first and most important thing you can do is to hear them out completely.

Never say “I don’t know”: When your team represents your business, they need to speak as if the business itself is speaking. So, once an executive says “no”, Customer instantly diminishes the value of your business. “No” isn't an answer. If a customer is facing a difficulty, then your team should try and resolve it, one way or another.

Admit your mistakes: If you mess up, admit it, even if you discover your mistakes before your customers do. Admitting you messed up builds trust and restores your customer’s confidence in your service. It also allows you to control the situation, re-focus the customer’s attention, and fix the problem.

Follow up after a problem is solved: Follow up with your customers to ensure their issues were resolved properly and that they were satisfied with the service. Give them a call, send them an email etc.

Always close conversations correctly: Every conversation you close with a customer should end with you saying “Is there anything else I can do for you today? I’m happy to help!”

Everyone should be feeling the customer’s pain points. When your whole company is encouraged to be involved in customer service, knowledge of problems, bugs, and features becomes illuminated for the entire team. There’s no faster way to make improvements that drive your business forward.

Whenever there is a discussion regarding storing information on a 3rd party's database system, questions on security follow. Entrusting another company to stage your valuable information safe is a massive step. Once that information is in your control, you are aware of the protection measures in place to keep it safe.

Google assures users that it keeps all information safe and personal unless the user chooses to share files with others. As a part of its security measures, Google does not discuss its approach to security very well. Since users should have a Google account to access Google Docs, and since all accounts need passwords, we all know that at least one stage in Google's security plan depends on password protection.

Google Docs is the free data processing software that comes with a Google account. It’s designed to be easy to use. It can be used to create documents with rich formatting, images, and tables and features like footnotes, headers and footers, and page numbering. You can create your documents more engaging with pictures, drawing objects, and tables in Google docs.

Why Google Docs is the best way to create blog

If you're a professional blogger, all that you write must obviously be a result of your thorough research and will basically involve hard work. Whether it's Blogspot or WordPress, text editors of each of those blogging platforms are up to notch. Each text editors not only automatically save the post you are writing but also provide sufficient resources for content data formatting that helps you present well your content. Google Docs offers you the easiest and simplest way to format your content, provide blog templates, share it with collaborators, and even upload immediately to whichever CMS you use.

Integrate google keeps with google docs

Google Keep has officially been labelled as a part of the Google Suite of tools. It’s currently very easy to keep notes for a document you're working on. Along with the Explore feature, Google Docs has become a seriously impressive tool for business, education, and just about the other purpose that requires note keeping as you write. Google docs provide a tool to integrate google keep notes into document.

Migrate google docs to Microsoft word

Google Docs are in a web format, we can’t simply import them into Word! To open Google Docs in Microsoft Word, we need to need to convert Google Docs to Word’s DOCX format, then transfer it afterward. You can easily perform this conversion from Google Docs.

Google Docs has been around for a little while now. Businesses are adopting the tool as the way to extend efficiency and usability of information. I have yet to work for a business that actively uses Google Docs on a day to day, however I will definitely see the benefits of google docs.

Version Control: Collaboration have a lot of importance within the workplace. Being able to not only access information from anyplace, but to be able to control the version of any document your staff are working on is a huge asset to your company. Google Docs permits you to add and take away collaborators. You can control exactly who can make changes to the document. In addition, multiple users can access and edit the same document at the same time.