Debra Farmer

Sara Pranio

A government office was going through a major reorganization;
there was confusion and concern about the future organization. Each division
had been working with minimal contact with other divisions, which resulted in a
culture of lack of trust and personal connection with other employees. The
problem was intensified because employees worked in various geographic
locations and time zones. Learning leaders needed to help the employees
understand the new organization and purpose.

In this session, you will find out how learning leaders helped
employees overcome their concerns and learn about the new organization. They created
a fun solution to help overcome the anxiety of change, based on what people
already experienced: an “on-demand TV series.” Season one consisted of nine episodes
featuring an unedited video interview with each future division director, who all
shared information about themselves and their divisions. To encourage
viewership (and increase ratings), the team incorporated several gamification
techniques. Come to this session to learn how they did it with magic wands,
hidden clues, and “Emmy Awards.”

In this session,
you will learn:

How to use gamification techniques to
engage learners during change initiatives