I would like to request that License Usage Insights portal be API Accessible to allow automation and powershell connectivity. This would help us plug LUI into our internal Asset tool for License tracking across multiple clients

We should be able to release user license when the user is no longer with the company. This could be done by checking if the user is active in Active Directory. With on prem deployment, we could do this using udadmin on the license server.

I have spoken to multiple people who have mentioned this is the only thing holding them back from going cloud. They have too high of turnover for user licensing to make sense. They would either need concurrent licensing or the functionality mentioned above.

Expand the Current Tenant customisation options which allows XenApp/XenDesktop and License Servers to be split per customer to include Netscaler license SKUs. Being able to allocate a Netscaler to a Customer would be very useful in a multi tenant Service Provider environment

LUI throws up a little warning on the site to say a license server hasn't checked in for a few days - how about sending an email when this happens? We don't check the site very often so wouldn't have noticed this until towards the end of the month!

The LUI team agrees the ‘last logged in’ (and overall usage patterns per-user, per-month) is valuable context and data to have available.

This is not an immediate priority for LUI but we’ll continue to review and plan for this capability. It is likely this may become first available as a ‘cloud only’ feature when LUI expands to support Citrix Cloud based services.

We have a Active Directory domain (cloud.lcl) which our license server is a member of. Only technical support and datacenter managment employees are members of the cloud.lcl domain. We have about 60 customers, each customer maintains their own Active Directory domain. All user accounts exist in the customer AD domains. We need to be able to easily "exclude" (mark free) ALL members of cloud.lcl - as there will never be a "paid" account in that domain. Marking one-by-one is too time consuming and error prone. Also, it would be nice to be able to define an AD Security group as a free account as well. As sometimes there are support-only accounts in the customer domains for purpose of troubleshooting only.

We have a Active Directory domain (cloud.lcl) which our license server is a member of. Only technical support and datacenter managment employees are members of the cloud.lcl domain. We have about 60 customers, each customer maintains their own Active Directory domain. All user accounts exist in the customer AD domains. We need to be able to easily "exclude" (mark free) ALL members of cloud.lcl - as there will never be a "paid" account in that domain. Marking one-by-one is too time consuming and error prone. Also, it would be nice to be able to define an AD Security group as…

It would be nice if
- LUI could force / trigger the upload.
- free users could be defined with wildcards
- i can hide servers from "Server Status" overview if idont want to see them (Testserver, etc)
- i can export license usage as xls,csv,pdf
- i can export license usage as xls,csv,pdf for each customer / license server
- i can receive license usage reports by mail

More docs on how to use it would be good - the docs on getting the License Usage Insights just say "upgrade the license server to version X" - okay great but our firewall blocks all outgoing, so what do we need to open? Can it not be proxied out?
Not very helpful :(

I’m closing this specific Feature Request as ‘completed’ based on this work. If there are additional export use cases please re-introduce new user-voice ideas/suggestions. Please be as detailed as possible on the functionality and use case.