“Helping NSW people resolve tenancy problems continues to be a key role for the agency’s dispute resolution experts,” he said.

It seems real estate is a common source for frustration for NSW residents though, with other areas of the industry also generating more complaints than compared to the previous 12-month period.

Complaints around house construction totalled 2,282 for the 2014-15 financial year and was the fourth most common cause for complaint, compared to 2013-145 when it was the fifth most common cause with 1,829 complaints.

The purchase and sale of property generated 1,082 complaints and was the 10th most common cause of complaint after not being inside the top-10 in 2013-14.

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