I purchased this as a Father's Day gift for my fiance' from my daughter. It is very nice and he loved it because I was able to personalize it. It don't feel it was worth the price I paid for it though.

Messing print

By Shopper (Providence Forge, VA) - January 16, 2014

When I received the item the gold paint was smeared all over the box. Too late to return, it was a gift. Tried my best to wipe off the paint, worked a little.

Personalization on the box was disappointing. The letters are not visible enough. Very light engraving on the box. The pen engraving was better.

Pen loose in cradle

By Shopper (Emeryville, CA) - April 20, 2013

The pen is much thinner than the slot inside its wooden box, so it rattles every time one moves the box. This bad fit can be an irritation.

ok, but...

By Shopper (Laguna Woods, CA) - May 6, 2012

Case and pen look lovely, but error was made in not capitalizing the person's title after the name even though I correctly entered it into site. It is liveable, not not what I hoped for. Would not order online again since it becomes a hassle to fix and return.

Unhappy

By Shopper (Old Westbury, NY) - June 23, 2011

I found the execution of the work to be unsatisfactory. It was hard to read the name of the company (on the case) and the name of the person (on the pen) - because the color used for those names did not stand out well on the Rosewood. A different color, which would contrast better against the Rosewood, would be a big improvement for both the the case and the pen. Furthermore, the name on the pen could not be read unless the pen was removed from the case - because the position of the pen's clip, which could not be adjusted, woul not allow the pen to be aligned within the case in a way which could display the person's name while it was within the case. To see the name on the pen, the pen must be removed the case.

This item is really quite nice, and arrived exactly as ordered. I was considering ordering from this company again for several other gifts, but the thing that's going to keep me from doing that is the fact that they plastered an annoying promotional sticker to the underside of the pen case. I thought it would be no big deal, but the adhesive on that thing was so persistent that I ended up ruining the varnish trying to clean it off. So, either you settle for a nasty sticky patch on the bottom, or you spend an hour trying to clean it (and possibly trying to make the damaged varnish into something that looks intentional).

It's possible that the heat and humidity played a role in making the adhesive worse, but still - why even put the sticker on there at all? They've already got my money, and nobody but me is going to see the thing. They have to know that everybody's just going to tear the things off (or try). Please, Personalization Mall, stop ruining great products with useless stickers! You'll even save money, I bet!