"Giva eCustomerService is helping us to deliver a very high level of responsiveness and service to the medical industry and reduce our support costs."

Sally Chambers

Vice President, Operations & Customer Care

VirtuRad

Business Results Achieved

VirtuRad selected Giva eCustomerService™ and Giva eKnowledgeManager™ to streamline communication between its Field Service Engineers and its headquarters call center. The Giva Service Management Suite™ provided VirtuRad with: