Shipping

SHIPPING FAQ

We can offer free standard shipping shipping to the USA on any order over $100. Anything under $100, starts at only $4.99 depending the weight.

SHIPPING TIMES TO USA

OTHER SHIPPING OPTIONS

We also offers USPS Priority Mail, UPS Next Day Air, UPS 2nd Day Air, and UPS 3 Day Select. Costs for these services will be displayed when you checkout.

(PLEASE NOTE THAT ALL SHIPMENTS, NO MATTER FREE OR UPGRADES WILL SHIP OUT THE FOLLOWING BUSINESS DAY IF ORDER IS PLACED ON THE WEEKEND OR AFTER 1PM DURING THE WEEK)

Free Shipping

Many products on our website are free shipping, no matter your total.

APO/FPO/DPO

We offer offers discount shipping to the military. Normally packages arrive in 4-10 business days via USPS Military Mail.

INTERNATIONAL SHIPPING

Currently we ship to the USA, Canada. We will be offering more shipping options soon. For all International orders, the customs form will be affixed to your package. It will list the items within the box. This is International Law and we cannot change this. Due to the different laws on supplements and vitamins, it is your responsibility to know what can be shipped to your country and what cannot. If your package is seized by customs, you will not be refunded unless the package is returned to us.

ADDRESS ERRORS

Errors sometimes happen when you enter your address information. Please make sure to double check your shipping address. If we ship your package to an incorrectly entered address, we can sometimes re-route it, but you may incur additional charges from that carrier. Also, if we have to re-ship your package (after we receive the first one back), you will be charged for shipping.

If you know you entered the wrong address, you must call us to resolve, as emails, social media messages and live chat may not be answered in time.

LOST PACKAGES

While 99% of our packages shipped have no issues, sometimes packages are lost during transit. If your package is lost and your tracking is not being updated, please notify us. We will have to wait for the entire shipping time frame before filing a case and re-shipping your package, as required by the carrier.

FRAUD

Natrureotics uses a 3rd party fraud prevention company to monitor all transactions coming in. This is done instantly and you won’t even notice. This is to help protect not only us, but our customers. If your order is flagged for fraud, you will be required to give more verification information before the product is shipped.

IN STOCK VS OUT OF STOCK

We have 1000’s of products in our warehouse, but also get 100’s of orders each day. If a product shows “In Stock”, it will normally ship out same (if ordered before 1pm CT) or next day. If a product lists “Out of Stock”, we will most likely not be getting that product again. If it says “Shipping Delayed”, that product is on order and will be shipped out as soon as it returns to inventory.