Testimonials

“Sarah Hume was simply superb in all respects. I was advised by a colleague to contact her and I am glad I took that persons advice. From day one I was impressed by both her professionalism and her attention to detail and the manner she kept me informed at all times and helped smooth the way in what potentially was difficult product negotiation and completion. I would have no issues with recommending her to any colleagues or friends, an outstanding ambassador for Cheltenham Mortgage Advisers.”

Mr J, Cheltenham

“Sarah was absolutely fantastic from the initial application to the day of the remortgage. She was always contactable and happy to help with everything. A seamless service that was so easy – many thanks.”

Tiffany Noble

“Thank you very much to Sarah, we would definitely recommend her to a friend. Her advise was always well explained and we were always treated courteously. “

Mrs Eustace

“Sarah was as helpful as always and managed to get us the mortgage we needed even when we thought it not possible.”

“Sarah was AMAZING!!!… We had never bought a house before, and with the challenges that face any 1st time buyer Sarah calmly guided us through the whole process, from start to finish. She is brilliant, we have already suggested her to 2 different friends, and will continue to do so for all the years to come!!! Were now moved into our 1st home [its a dream come true] and Sarah made the whole experience stress free, and the transaction as quick as possible!”

Mark C

“Hello Sarah, I just wanted to say how very impressed I was with the service/advice i have received from Cheltenham Mortgage Advice especially from Michael, yes i know hes my cousin but hes been brilliant! I was very pleased to receive the completion and funds credited emails yesterday. Unfortunately I fell 5weeks ago and dislocated and broke my shoulder so the building work for which we remortgaged has been delayed until the new year, but apart from that I couldnt be happier that its all sorted. Thanks again to you both, and im very proud of my little cousin that hes so good at his job!”

Alison Blackwell

“I would just like to say a massive thank you to both of you for helping us get our own home! From the start I always thought we would struggle to even get accepted for a mortgage but with your help a few months later here we are in our own place! I have already highly recommended you to various friends and family who no doubt be In touch in due course!”

T Newman

“When I looked into applying for a mortgage I was having a lot of personal issues that Sarah was very sympathetic too, and she made the situation a lot less stressful. She gave me options that I had not considered before and made sure that I was completely happy with the product.”

Miss R Taylor

“Sarah was very professional from the outset and listened to our needs carefully. It’s hard to imagine someone being more approachable or helpful. Everything was done in a very professional manner. All in all she took all of the worry, concern and difficulties out of the whole process. We could not recommend more highly.”

Mr & Mrs Higgins

“I would like to take this opportunity to thank the Cheltenham Mortgage Advisers team, in particular Michael Addle on the fantastic job he has done in helping me arrange my mortgage. Michael was extremely helpful from start to finish ensuring the entire process went as smooth as possible. He made what has the potential to be an extremely stressful process, as hassle free as possible working around my schedule when arranging appointments, which were often late in the evenings. We encountered a few issues along the way which Michael handled with great professionalism ensuring it did not slow down the application which was very important as we were under a tight deadline. I would highly recommend Michael in the future and believe he is an asset to the business. Please pass on my thanks to rest of the team”.

A Mason

”Mike was always courteous on every occasion whether a visit, telephone conversation or mail. His advice and recommendation detail was perfect for my needs, many many thanks!”

R George

“Sarah was brilliant. We didn’t think we would be sat in our brand new house writing this a year ago! Sarah got us out of an awful mortgage and helped fulfil our dream of our children having their own bedroom. Thank you so much Sarah!”

Anon

”Just to say Michael exceeded our very high expectations at every level and we would always recommend”

N Mannering

“Very impressed with the service I received, would recommend to others and would use again!”

Claire

”I felt that Sarah genuinely wanted to find the perfect mortgage to suit my circumstances. She has been professional at all times and was very quick to respond to communication, keeping me informed regularly of progress. I have and will continue to recommend Sarah’s services to friends and family”

S Hancock

”My adviser, Michael Addle was very thorough, helpful and efficient in helping me find a mortgage that suited me. I would definitely use your services again. Many thanks ”

Miss H Dyer

”Michael was very helpful, nothing was too much trouble. He made information very clear to understand, which would have caused us confusion had he not been there to explain. We are very happy with the product and advice given”

Mr & Mrs Jones

”Thank you for all your help and well wishes. We received your kind card and just wanted to say that we really appreciate all of the time and support that you gave us throughout the process of buying our house. Out of all of the professionals we have been in contact with, you have been the most reliable and informative. We feel that you went over and above to help us, especially considering our exceptional circumstances. If we look to buy a house in the future we will definitely be in contact with you again.

Anon

”All positive feedback from us in every aspect. We received a service that was second to none and highly professional. We were kept informed at each stage of the way. We would like to thank Mike for all his help which was above and beyond.
We would, and do recommend your firm to family and friends”

Mr and Mrs Limbrick

”Sarah was so helpful and patient explaining mortgages to us, especially as we were first time buyers and fazed by the process”

Caroline

”Received excellent service and advice from Sarah for our ‘far from standard’ requirements”

Mr and Mrs H

“Sarah was exceptional very very good, very knowledgeable and very helpful.”

Mr Hiles

”Sarah went out of her way to help us with queries and problems, and often out of office hours. Sarah went above and beyond for us. Very honest, efficient and helpful”.

Chris & Emma T

‘Mike was extremely polite, courteous and professional during the entire process of our change in mortgage lender. He has made a big difference to our monthly outgoings in preparation of starting our family. I could not speak highly enough of Mike and would use him again in the future as well as recommending him to all family and friends. Thanks again Mike”

Mr and Mrs Reid

‘Sarah and Kayleigh were great, constantly chasing people on my behalf, making the whole process much easier. Thank You”

Mr Smith

”Sarah and Kayleigh were simply brilliant. The whole process was smooth and professional. We would definitely recommend your services to others and use it again. A massive thank you to both of you”

Paulina and Michal

”Emily was fantastic, she made the whole process very easy and stress-free from start to finish. Would highly recommend, thank you.”

T. Dunford

”Friendly service making my first purchase an easy ordeal”

Mr Shervey

”This is the second time I have dealt with Cheltenham Mortgage Advisers and I have been very happy on both occasions”

Mr and Mrs Pacey

”Michael was fantastic from start to finish – I would highly recommend him to everyone!”

A Heslop

”Michael did a fantastic job, he made the process stress-free and will be recommending to friends and family”

L Keller

”It was a pleasure dealing with Michael and look forward to doing future business at a later date”

Mr Diver

”We couldn’t have asked for a better team to help us get a mortgage! We would highly recommend Emily and the team to anyone who wishes to receive professional and excellent help! We can’t thank you enough!”

Miss B Coulton

”Emily was fantastic from start to finish. I have no worries recommending her to anyone. Kayleigh was also great! Thank you both”

Mr Murdock

”Kayleigh and Mike always responded quickly to any queries or concerns and always endeavoured to find out answers and solutions to delays, including direct access to senior lending personnel, cutting out unnecessary delays/blockages to the process”.

Mr Page

”We couldn’t have asked for a better team to help us get a mortgage! We would highly recommend Emily and the team to anyone who wishes to receive professional and excellent help! We can’t thank you enough!”

Miss B Coulton

”Emily was fantastic from start to finish. I have no worries recommending her to anyone. Kayleigh was also great! Thank you both”

Mr Murdock

”Kayleigh and Mike always responded quickly to any queries or concerns and always endeavoured to find out answers and solutions to delays, including direct access to senior lending personnel, cutting out unnecessary delays/blockages to the process”.

Mr Page

”Emily was knowledgeable and took the time to explain the options clearly. We didn’t feel pressured into meeting any decision, Emily gave us plenty of time to discuss and ask lots of questions. A very professional, courteous and hassle free transaction”.

Mr and Mrs Kent

”Great service! Big thanks to Mike for his hard work in securing us a mortgage and regularly keeping in touch to notify us of progress, cheers!”

Mr and Mrs Carter

”Sarah was great! She was approachable, knowledgeable, clear and communicated well with us. She made a time of uncertainty feel manageable. We valued her opinion and felt safe in her hands”.

Mr and Mrs Harding

”Having been taken through the whole mortgage process by Mike, I cannot think of one area which was not covered, explained or mentioned in detail to me. Mike made it very easy and was always the other end of the phone or email should further advice be needed. It was a pleasure you”.

Mr Stuart-Mills

“Fantastic service, we cant praise Emily enough, she certainly over delivered on all aspects of our needs and her service. Delighted with all aspects of our mortgage which Emily arranged for us and we have already recommended her to friends and family”

‘’Mike was brilliant from start to finish. Easy to contact and quick to respond. Thank you for making this process so easy. We will definitely use you for our next remortgage’’

Mr and Mrs Daniels

‘’5 star service throughout the whole process. I would recommend Sarah and her team to anyone looking to get a mortgage’’

Fiona

’Emily Jones was really helpful and gave us lots of alternative options along the way. We feel we got a much better deal than we could otherwise have got ourselves. We were looked after through our rocky sale and purchase journey’’

Mr Witham and Miss Swan

‘’Thank you Mike for being so attentive and professional throughout the process. You gave us every chance of becoming first time homeowners and we deeply appreciate your help’’

Mr Jenkins and Miss Townsend

”Excellent service, good communication and no issues”

Mr and Mrs Strangeway

”Many thanks to Sarah for a professional, friendly service”

Mr Wiles

” Fantastic Service – Mike and Kayleigh kept me informed throughout the process and made buying my first house as straightforward as it could be.”

Mr Cook

” It was a pleasure to deal with Mr Addle. It was an easy journey since we sent our re-mortgage enquiry over the website and it was quick, cheap and a high level of standards. Thank you again, wish all of you successes”

Mr Sowa

” Michael Addle was fantastic. I will recommend! Thank you.”

Mr Smith & Miss Bick

” The advice I received was timely and the process proceeded speedily to a successful conclusion ”

Mr Bamford

” Great and reliant service, acted quickly when needed. ”

Mr & Mrs Thomas

” Excellent service throughout – would highly recommend and use again. Thank you to all the team. ”

Mr & Mrs Myles

”Excellent service and advice from Sarah, Kayleigh and all the team. Thank you all for your help and support. Would not hesitate to recommend to other people.”

Mr Phillips

”A very friendly and efficient service from Michael and Kayleigh. It was a shame that the timing of the re-mortgage was complicated by it falling due over a long weekend, however, there was nothing anyone could do about this.”

Mr & Mrs Joyce

”Very happy with everything, thank you.”

Mrs Williams

”Brilliant Service. Highly recommended”

Mr Taitt

”Mike was excellent again.”

Mr & Mrs Brown

”We have been really pleased with Mike who was very helpful throughout our first mortgage application.”

Miss Payne & Mr Mace

”A professional, friendly service. Thank you Mike.”

Mr & Mrs Gohil

” Sarah Hume and her team were fantastic. They were always available to answer any queries and communicated to me brilliantly throughout the entire process. I am really pleased with the product I have, it totally met all my needs and I feel in a really comfortable financial position.”

Miss Noble

”Mike Addle was highly professional and his advice was clear to understand with a very friendly approach. We would recommend Mike & Cheltenham Mortgages without hesitation, having already done so to friends of ours.”

Mr & Mrs Rasdale

”I am 100% satisfied with the high quality service provided by Sarah and her team. Took the headache out of a re-mortgage!”

Miss Vaughan

”I would like to take this opportunity to thank Michael who has gone above and beyond to provide the best service on every level for our re-mortgage.
His attention to detail was on point from start to finish and nothing was too much hassle, no matter how simple the question or request.
Dealing with a re-mortgage can be very stressful but we were at total ease with Michael, giving him our 100% trust.
He is professional, polite and a huge asset to the Cheltenham Mortgage Advisers business and would recommend to anyone”

Mr & Mrs Reid

”Kayleigh has been fantastic at helping me navigate this difficult re-mortgage. She was always available, extremely helpful and I felt went above and beyond. Sarah really listened to what I needed and did everything she could to get me the right product, I’ve recommended you to everyone.”

Miss Shaw

”We decided to use Cheltenham Mortgages and specifically Mike to arrange some additional borrowing. We had the choice to complete this ourselves or to use Cheltenham Mortgages to act on our behalf. We are very happy that we decided to use Mike, he kept us updated all the way and dealt with any issues which gave us peace of mind and we were happy to trust Mike with the process.”

Mr & Mrs Chesters

”Thoughtful & flexible. Whole team supportive and friendly.”

Mr & Mrs Hodges

”I have always had a fairly complex financial picture and Sarah picks up on this very well and finds the best fit package for me and my family.”

Mrs Higgins

”We are very happy with the service we received.”

Miss Ryall & Mr Hadley

”Thank you so much for your advice and support. Both Kayleigh and Sarah provided exceptional customer service and really tried to understand my needs for a mortgage as a first time buyer.”

Miss Wright-Hamilton

”The entire experience from beginning to end was fantastic, seamless and stress-free. Sarah Hume was excellent as she has been the past four times she has arranged my mortgage. My personal situation was complicated but Sarah and her team worked endlessly going above and beyond to get me the mortgage I wanted and get me into my new home. I literally cannot thank you enough for your constant professionalism, patience and kindness.”

Miss Noble

”James and I are very grateful for all the help, advice and support Mike (and Kayleigh) gave us and would recommend them to everyone (& I do)! We had slightly obscure circumstances and Mike spent time understanding them and helping us work at the best plan of action. As we were buying in London, we thought there might be an issue with distance, but Mike was fantastic – easily contactable and answered our many queries quickly and efficiently! Overall our experience was amazing and we will never use anyone else! Thank you for everything!”

Miss Langton & Mr Greenlay

Cheltenham Mortgage Advisers Ltd are an appointed representative of Intrinsic Mortgage Planning Limited, which is authorised and regulated by the Financial Conduct Authority. Cheltenham Mortgage Advisers Ltd registered address: 115 The Promenade, Second Floor, Cheltenham, Gloucestershire, GL50 1NW. Registered in England and Wales. Registered company number: 08486660. Buy to let mortgages are not regulated by the Financial Conduct Authority.

The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.