What we do

The Core Certification Healthcare Interpreter™ (CoreCHI™) is a national certification thatmeasures the core professional knowledge of the medical interpreter of any language, including such vital healthcare concepts as safety protocols, universal precautions, and HIPAA. The CoreCHI™ examination is a computer-based, 100-question, multiple-choice examination in English that covers the basics of healthcare interpreting. It tests the interpreter’s critical thinking, ethical decision-making, and cultural responsiveness skills needed to perform their duties in any healthcare setting. It is the minimum qualification for any interpreter in health care. Without the CoreCHI™ certification, a person is simply a bilingual whose knowledge and skills have not been verified.

The Certified Healthcare Interpreter™ (CHI™) certification is a national language-specific certification of the interpreter’s performance skills. The CHI™ examination is an oral performance exam that includes a number of vignettes testing the interpreter’s skills and abilities in consecutive and simultaneous interpreting, sight translation and translation. Testing the simultaneous interpreting skills is especially important because it is used in emergency care, mental health settings, and emotionally charged situations. Currently, the CHI™ examination is available in Arabic, Mandarin and Spanish.

CCHI’s National Healthcare Interpreter Registry

CCHI’s National Healthcare Interpreter Registry (https://cchi.learningbuilder.com) allows any healthcare administrator, employer or contractor of interpreters to: verify the person’s certification status through a name search, and search for certified interpreters by city, state, or language.

The Continuing Education Accreditation Program (CEAP)

CCHI administers the Continuing Education Accreditation Program (CEAP) that assesses, analyzes and accredits continuing education (CE) programs for healthcare interpreters. The objective of CEAP is to improve the availability and quality of continuing education courses or programs for healthcare interpreters. www.ceapcchi.org

CCHI’s Privacy Policy

Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.
By visiting www.cchicertification.org, www.ceapcchi.org, and http://cchiinterpreters.org, (together the "Websites"), you acknowledge that you have read and understood the processes and policies referred to in this Privacy Policy - click here.

Who we are

The Certification Commission for Healthcare Interpreters administers a national, valid, credible, vendor-neutral certification program for all healthcare interpreters – and the public good.

CCHI is a 501(c)(6) organization whose mission is to develop and administer a comprehensive certification program for healthcare interpreters, bring together representatives from national and regional non-profit interpreting associations, language companies, community-based organizations, educational institutions, hospitals, health systems, healthcare providers, and advocates for individuals with LEP. CCHI is governed by volunteer Commissioners who represent various stakeholders of the healthcare interpreting industry.

Welcome to our online resources website

This website offers online training modules for interpreters who seek certification, for our certificants, and volunteers.

To enroll in any online module (e.g. CoreCHI™ Practice Examination or a CE Webinar), click on its title. If you don't have an account yet, you would be prompted to create one. After you create an account, you will be ready to login and enroll. Please make sure to save the username and password you create for this account, because it is different than the account you may have for CCHI Profile where your applications are stored. To reset your password, contact us at info@cchicertification.org.

To access the CoreCHI™ Practice Examination, for example, click on its title or image. The fee is $30.

The CHI™ Practice Examinations are free, just enter the enrollment key: Study4u

Available courses

The CHI™-Spanish
Practice Examination is meant to acquaint candidates who plan to take the CHI™-Spanish
oral performance exam with the exam's structure and difficulty level. This is a
self-assessment tool, and no review or scoring will be provided by CCHI.

The intent of this practice
exam is to give you experience with a computer-based test delivery system, and
to provide information regarding the type of content that you can expect to have
on the CHI™ certification examination. The user interface of the actual exam is
different than this practice exam, however, we provide screenshots of the
actual exam in the Logistics section
of this module.

You may access this practice
exam at any time after you create an account on this site (please create only 1
account, if you have troubles login in, contact us at info@cchicertification.org). After you login, click on the title of this
practice exam to enroll, and enter the code is Study4u.

Who should take this exam:

Any healthcare
interpreter with Spanish as their working language is allowed to take this
exam. The CHI™-Spanish Practice Examination is appropriate for those who would
like to practice the types of questions that will appear on the CHI™-Spanish
certification examination. It is not required to take this practice exam before
taking the actual exam.

The CHI™-Mandarin
Practice Examination is meant to acquaint candidates who plan to take the CHI™-Mandarin
oral performance exam with the exam's structure and difficulty level. This is a
self-assessment tool, and no review or scoring will be provided by CCHI.

The intent of this practice
exam is to give you experience with a computer-based test delivery system, and
to provide information regarding the type of content that you can expect to have
on the CHI™ certification examination. The user interface of the actual exam is
different than this practice exam, however, we provide screenshots of the
actual exam in the Logistics section of this module.

You may access this practice
exam at any time after you create an account on this site (please create only 1
account, if you have troubles login in, contact us at info@cchicertification.org). After you login, click on the title of this
practice exam to enroll, and enter the code is Study4u.

Who should take this exam:

Any healthcare
interpreter with Mandarin as their working language is allowed to take this
exam. The CHI™-Mandarin Practice Examination is appropriate for those who would
like to practice the types of questions that will appear on the CHI™-Mandarin
certification examination. It is not required to take this practice exam before
taking the actual exam.

To access the exam, click on the title and pay the $30 fee via PayPal checkout (you can pay with credit/debit card, you don't have to have a PayPal account). (If you don't have an account on this website, you will need to create one first. Make sure you save the username and password for future use; this website is different than the site with your CCHI application, so the login info is different.)

The CoreCHI™
Practice Examination consists of 30 multiple-choice questions. The questions
are divided into the same domains that appear on the actual CoreCHI™ certification examination.

The examination will be scored and feedback is provided. Correct answers and explanations of both correct and incorrect answers will also be provided. However, no diagnostic information on performance
to indicate readiness is offered.

The intent of this practice examination is to give you experience with
a computer-based test delivery system, and to provide information regarding
the format of the questions and the type of content that you can expect to see
on the CoreCHI™ certification examination.

You may access the practice exam for a period of 6 months
following your purchase date. You will be able to take the exam up to 10 times
during this eligibility period. For each attempt, you will have up to three (3)
hours to complete the test. You may log off and return at your convenience
within the 6-month eligibility period. Each new attempt will show your
previously selected answers, and you will have an opportunity to change them if
you wish.

Your score on the practice exam is NOT predictive of
your score on the certification exam.

Who should take this exam:

Any healthcare interpreter is allowed to take this exam. The
CoreCHI™ Practice Examination is appropriate for those who would like to practice
the types of questions that will appear on the CoreCHI™ certification examination.
It is not required to take this practice exam before
taking the actual exam.

The CHI™-Arabic
Practice Examination is meant to acquaint candidates who plan to take the CHI™-Arabic
oral performance exam with the exam's structure and difficulty level. This is a
self-assessment tool, and no review or scoring will be provided by CCHI.

After you login, click on the title of this practice exam to enroll, and enter this enrollment key:Study4u

The intent of this practice
exam is to give you experience with a computer-based test delivery system, and
to provide information regarding the type of content that you can expect to have on the CHI™ certification examination. The user interface of the actual exam is
different than this practice exam, however, we provide screenshots of the
actual exam in the Logistics section of this module.

You
may access this practice exam at any time after you create an account on this site
(please create only 1 account, if you have troubles login in, contact us at info@cchicertification.org).

Who
should take this exam:

Any healthcare interpreter
with Arabic as their working language is allowed to take this exam. The CHI™-Arabic
Practice Examination is appropriate for those who would like to practice the
types of questions that will appear on the CHI™-Arabic certification
examination. It is not required to take this practice exam before taking the
actual exam.

This online course for interpreters of any language was
originally presented as a webinar by Maria Carla Faccini, CHI™-Spanish, and Dr.
Adrienne D. Mishkin, on December 7, 2016. The course is accredited by CEAP/CCHI
for 1.5 CE hours.

The presenters discuss the provider’s thought process and
some of the techniques used to interview patients and strategies that the
interpreter can use to overcome challenges typical for this appointment type.

To enroll in this course, click on the course
name and create an account (if you already have one on this site, just
login). Then click on the course name again and, below the course description, pay the enrollment fee of $10 either by a credit card (you don't need to have or create a PayPal account then) or your PayPal account.

To receive the Badge of Completion (i.e. certificate) you
must complete listening to the recording and answer 4 of the 6 Final Quiz
questions correctly. The Badge will be emailed to you as soon as these requirements
are met (the text of
that email itself serves as proof of completion).

The webinar content is courtesy of Maria Carla Faccini and Dr.
Adrienne D. Mishkin, its authors and presenters.

Instructors’ bios:

Maria
Carla Faccini has been certified as a CHI™-Spanish interpreter by the
CCHI. She has an MA in
conference interpreting (Spanish-English-French) from the Middlebury Institute
of International Studies at Monterey and a bachelor’s degree in education from
the Universidad del Zulia in Maracaibo, Venezuela. She works as a medical
interpreter/translator at Stanford Health Care and is also a freelance
interpreter. She has 12 years of experience interpreting in medical settings in
New York and California. She has been training medical interpreters since 2003.

Dr. Adrienne D. Mishkin is a board-certified
psychiatrist with a specialization in psychosomatic medicine. She has a
master’s degree in public health from the Tulane University School of Medicine,
where she completed her medical training. After receiving her degree from
Tulane, she completed psychiatric training at St. Luke’s-Roosevelt Hospital
Center, followed by a psychosomatic fellowship at Montefiore Hospital. She is
currently the psychiatric liaison to the blood and marrow transplantation
program at Columbia University Medical Center/New York Presbyterian Hospital.
She is also enrolled in a bioethics master’s degree program at Yeshiva
University.

This online course for Mandarin interpreters was originally
presented as a webinar by Carmen Lee, B.A., on October 28, 2016. The course is
accredited by CEAP/CCHI for 1.75 CE hours in performance-based topics.

The presenter discusses when it is appropriate to sight
translate intake forms, what challenges MRI intake forms present and how to
prepare for this task.

To receive the Badge of Completion (i.e. certificate) you
must complete listening to the recording and answer 4 of the 7 Final Quiz
questions correctly. The Badge will be emailed to you as soon as these
requirements are met (the
text of that email itself serves as proof of completion).

The webinar content is courtesy of Carmen Lee, its author
and presenter.

Instructor’s bio:Carmen Lee is trilingual, fluent in Cantonese,
Mandarin & English. She holds a B.A. degree majoring in TESOL and minor in
Translation and Interpretation. Born and raised in Southern China, she also
studied Business at UTS, Australia. After serving as a bilingual school teacher
in San Francisco, she completed her training from CCSF’s Health Care
Interpreting program. She later joined Stanford Health Care and worked as a
staff interpreter since 2009. Upon graduating from CCSF, she assisted in
language lab activities and has served on the HCI Advisory Committee since
2012. In addition to her daily job responsibilities of medical interpretation
and translation, she enjoys her participation in coordinating Stanford’s
internship programs. (https://www.linkedin.com/in/carmen-lee-interpreter)

This online course for Spanish interpreters was originally presented as a webinar by Johanna
Parker, M.A., CHI™-Spanish, CMI, on September 24, 2016. The course is
accredited by CEAP/CCHI for 1.75 CE hours in performance-based topics.

The presenter discusses when it is appropriate to sight
translate intake forms, what challenges intake forms present, the value of
sight translating these forms to build skills, and how to prepare for this
task, using MRI intake forms as an example.

To receive the Badge of Completion (i.e. certificate) you
must complete listening to the recording and answer 4 of the 7 Final Quiz
questions correctly. The Badge will be emailed to you as soon as these
requirements are met (the
text of that email itself serves as proof of completion).

The webinar content is courtesy of Johanna Parker, its
author and presenter.

Instructor’s bio: Johanna
Parker is a CCHI Certified Healthcare Interpreter™, NBCMI Certified Medical
Interpreter, and Federally and California Certified Court Interpreter; and has
an M.A. in Translation and Interpretation from the Monterey Institute of
International Studies (Spanish <>English). She is Lead Interpreter for Education and
Training at Stanford Health Care, a freelance conference interpreter and
translator, and a seminar interpreter for the U.S. Department of State. Johanna
trains healthcare interpreters around the country and is an adjunct professor
at the Monterey Institute of International Studies, where she teaches medical
interpreting. She received CHIA's
Trainer of the Year award in 2015. (https://www.linkedin.com/in/johanna-parker-3b97a8)

This online course was originally presented as a webinar by Margarita
Bekker, CoreCHI™, CCHI Commissioner and Lead Russian Interpreter at Stanford
University Medical Center, on August 13, 2016. The course is accredited by
CEAP/CCHI for 1.5 CE hours in performance-based topics.

Sight translation in healthcare settings often occupies an
underprivileged position among the interpreter’s skills. The frequency of this
mode’s application varies depending on the institutional policy and often on
the interpreter’s own preference to encourage “converting” it to the
consecutive interpreting mode when, instead, a provider explains or summarizes
a document. Yet, this skill can be argued to be the most difficult one to
master as it requires a balance of interpreting and translation skills, with an
added challenge of the variety and complexity of healthcare documents
themselves.

This course focuses on identifying elements of equivalency
constituting accurate sight translation of a healthcare document and
corresponding interpreting sub-skills needed to master this mode.

To enroll in this course, click on the course name and login to your account. (If you don't have one yet, create one.) Then click on the course name again and follow
enrollment/payment instructions. The fee is $10 (as of 10/31/2016).

To receive the Badge of Completion (i.e. certificate) you must complete listening to
the recording and answer 5 of the 8 Final Quiz questions correctly. The Badge will be emailed to you as soon as these requirements are met.

The webinar content is courtesy of Natalya Mytareva and
Margarita Bekker, its authors.

Instructor’s bio:Margarita
Bekker, CoreCHI™, is Lead Russian Interpreter, Education and Training, at
Stanford University Medical Center, and Chair Elect of the Certification
Commission for Healthcare Interpreters. Margarita is a certified Bridging the
Gap trainer. She was a Russian Language Coach at the City College of San
Francisco HCI program. Since 2012, she has been a curriculum developer and
instructor of healthcare interpreting courses (Russian) for master-level
distance learning program at Glendon School of Translation at York University,
Toronto, Canada. Margarita is a former President of the California Healthcare
Interpreting Association and a former Chairperson of the CHIA Conference
Committee.