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An event every week that begins at 2:00pm on Tuesday, repeating until July 10, 2018

CreditSmart® is a multilingual financial education curriculum and consumer outreach initiative that teaches consumers life-long money management skills and shows them how to get and keep their homes. Since its launch more than a decade ago, CreditSmart has achieved success in communities across the country, reaching more than 4 million consumers nationwide, with more than 45,000 trained instructors. Freddie Mac invites you to attend its live instructor-led CreditSmart training series. These four web-based, information-packed events will prepare you with the…

An event every week that begins at 2:00pm on Tuesday, repeating until July 10, 2018

CreditSmart® is a multilingual financial education curriculum and consumer outreach initiative that teaches consumers life-long money management skills and shows them how to get and keep their homes. Since its launch more than a decade ago, CreditSmart has achieved success in communities across the country, reaching more than 4 million consumers nationwide, with more than 45,000 trained instructors. Freddie Mac invites you to attend its live instructor-led CreditSmart training series. These four web-based, information-packed events will prepare you with the…

Although personal bankruptcy filings have decreased every year since 2013, the count is still high. Are you working with clients who are contemplating filing or who are already in bankruptcy? This session will cover the types of bankruptcy and filing requirements, how bankruptcy can affect state court proceedings such as foreclosure and garnishment, the potentially parallel paths of loss mitigation and bankruptcy, legislative issues around bankruptcy, and helping your clients through life after bankruptcy. This class provides a basic refresher on…

While student loans allow consumers to pursue a higher education, the cost continues to increase. Student loan debt has doubled since the Great Recession to nearly $1.4 trillion. A report released by the Urban Institute found that in 2015-2016, graduate students, including those pursuing professional degrees, accounted for 38 percent of federal education loans. Millennials bear the highest student loan debt burden compared to any other generation, and with Gen Z close at their heels in joining the workforce; the…

Credit repair scams, predatory lending, and foreclosure rescue scams did not go away after the housing crisis ended. In fact, they are growing every day. What kinds of fraud and scams are prevalent in the market? Do you have clients who have been victims? How can you help them recognize and prevent these adverse events? To whom can you report this activity? Come to this webinar and find out. We will cover current trends in the market, prevention techniques, and…

Nonprofits exist to serve. Whether you call them customers or clients, your organization’s ability to meet the needs of those you serve is central to your agency’s mission, longevity, and growth. The First Touch program is designed to focus on the importance of quality customer service and client interaction. This 90-minute webinar will take a look at the importance of quality customer service and how you can improve customer interactions and enhance your counselor/client service by demonstrating empathy, patience, and…

The nonprofit business environment is ever changing and becoming more uncertain and complex day by day. It’s never been more important than now to choose the right business strategy for building agency sustainability. Many nonprofits – and for-profits – are going back to the basics. This webinar is designed around Maslow’s theory of “Need” and we will discuss how to design a strategy for your nonprofit business that considers the five psychological needs of the consumer and the underlying drivers…