There are a lot of tips when it comes to telemarketing and telecommunication jobs in general. Whether the tips work or not is another story. People in general generally have a lot of opinions and tips when it comes to this profession as well as how to elevate your career to the next step.

When it comes to “common” tips, they range from any one of the following somewhat controversial tips:

Stick to the script. Even though the client may have questions, regurgitate the big paragraphs and hope that somewhere in your “essay” the client will be answered.

Sound professional without being too salesy.

Ask for permission before you get to speak or at least double check if the person is not in a meeting or occupied.

Call and call and call, something will give.

It does not matter if you believe in the product or service, all that matters is that you are able to clinch sales and meet monthly targets.

Attend all the required training so that you can be able to deal with difficult clients in a professional way.

Know what your client’s correct complain channels are. Do you have your manager’s number? Should you be referring queries to customer care or handling them yourself?

There are a lot of tips that one can come to expect. Even though people may greatly differ about the tips and even disagree, the common tips are there and easy to get hold of from fellow telemarketers, sales manager, companies and more. However, when one looks at the uncommon tips, they are not as many.

Practice “the voice”

You know how there are certain popular radio presenters that you listen to because they have a presence and you are just captivated to know more about them; that’s just it. If you can practice having a voice that calls you to attention and commands you to listen then it is said you may have just upped your chances of success.

Smile while you speak

You see it a lot on commercial advertisements that portray industry agents. They smile, even though they are speaking on the phone and the customer cannot see them. Even though this may seem odd and farfetched from real life, there could just be method in the madness.

Sound knowledgeable

While it is important to stick to the recommended guidelines, it is in your best interest to use the product (if feasibly possible) and/or do your homework regarding the service that is offered. Search out what the strengths and weaknesses are and don’t just sound like a voice-over artist, be knowledgeable of what you are doing and what it will cost you to succeed.

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