HR will yank an offer for no reason, then refuse to acknowledge what they have done, corporate lets them get by with whatever they want, calling is a waste of time. Offered seasonal employees the chance to stay on only if they were below a certain age. Lied and said they did not bump older workers from orientation even when corporate sent out the rescheduling notice

Advice to Management

Start holding the HR departments accountable, your corporate office lets them discriminate at will with no chance of retaliation

I was lucky enough to get great training! And customers really do come first!

Cons

Cross collaboration can be difficult, there were days when my team needed support from other operation teams... To be brief, you must be able to hold your team and others accountable to achieve store and company goals.

Advice to Management

As Team Lead you do report to Store Leads... If you can adopt "one team, one score" it will help your operation teams and in turn it will drive to better customer experiences.