Gift cards are available in Canadian and U.S. Dollars on our website. If redeemed at a hotel or resort where the local currency is other than Canadian or U.S. dollars, the gift card terminal will seek the current exchange rate powered by Oanda to calculate credit. The exchange rates used are based on current market conditions and cannot be adjusted by Fairmont Hotels & Resorts.

The Fairmont Hotels & Resorts or Willow Stream gift card may be combined with other forms of payment. Guest charges in excess of the gift card's stored value may be settled with cash or major credit card. Not exchangeable for cash and has no value unless redeemed. Electronic gift cards are not exchangeable for physical gift cards.

Register your Gift CardFairmont Hotels & Resorts is not responsible for lost, stolen or destroyed cards. To protect the gift card balance, please ensure that it is registered. When notified that a gift card has been lost or stolen the existing balance will be frozen and a replacement card will be issued for that amount. Prior to notification, any use of the card is at your risk.

Use of this Card constitutes acceptance of these terms and conditions.