Suddenly this morning, non of our service desk analysts could connect to users workstations with teamViewer. We have a 7 session license, and support 9,000 workstations/users. This morning, all of our SD analysts had an issue, where they couldn't connect to any users workstations, via TV ID, or hostname or IP. The popup box "Unable to connect - Reason unknown" was being shown to everyone that tried. We're using the latest v12.0.80984 C client
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Hi Reyhan, It does seem to be working now. We didn't actually make any changes, just seemed to start working the following mmorning. We rebooted the test VM, and install seemed to happen normally. Thanks Ben
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@Esther It seems to be working better now. Although for the past hour or 2 I haven't been able to login, to reply. Whenever I tired, it was just going around in circles. I can post links & upload pictures now, and I can see the editor tool bar buttons above the text box. And the 3 little dots in the top right of a post now give me a menu, allowing me to edit posts and other options. Test Was getting very frustrating for a while there, as I couldn't login to reply or alert anyone!
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Hi Ester, I don't even see the editor tool bar, all I get is the message box with Rich Text, HTML and Preview (clicking on either of these clears what I've written in the message box. If I try to post a link I get an error: Clicking on the 3 little dots in the top right hand corner of a post just jumps the browser up to the top of the page. no menu is shown.
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Hi, Sorry for the delay in replying. Friday was a busy day. You can use the export button in ADUC to export a list per OU in CSV or tab dilimiated format: Or you can use dsquery or PowerShell as described here: Both sites have good information, you can export all compuyers, with just hostname, or get more information like type, and description, or filter by OU. Hope this helps! Ben
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Hi, Will answer some of the questions tomorrow if that's OK, as we're out on our company Christmas party. I can provide details on how to export the computer list view the AD Users & Computers console and also PowerShell or LDAP queries. Would also be good to have the version as a feature request. Thanks Ben
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Hi, We've been using TeamViewer for about 18 months now. We started on TeamViewer v10, and recently upgraded to v11. We have it installed globally, on 8000+ workstations & laptops. However, we've noticed that some workstations are either missing the install, or are not up to date. We used GPO to initially deploy the customized host, and then let it autoupdate via the TeamViewer host policy. It would be great if we could export the list of hosts via the web console, so we can compare with our active directory workstation list, & then identify those workstations that are missing the install. And also see which version is installed via the console, so we could identify those that have not updated to the latest version! Many thanks for the consideration! Ben
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