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Upon filing for
unemployment benefits via their home or mobile
devices, some customers tell us that entities
not associated with the Labor Department are
offering bank services, sometimes in the form of
a debit card. These services are not endorsed by
the agency and may carry fees beyond our
control. As a reminder, we offer two options for
receiving unemployment benefits – Direct
Deposit or a KeyBank Debit Card – with both
services offered through a bank under contract
with us. We strongly encourage claimants to use
one of these methods to receive benefits.