PayPal offers buyer protection. This means if you do not receive what you have ordered or it has not arrived then you are protected under their service.
more information can be found at
https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security
All our service providers will offer a form of buyer protection. You are also covered by your bank when using credit/debit cards

All items purchased from instashot come with our free warranty. Our warranty covers all manufacturer's defects, and all parts, labour, and shipping costs for the full duration of the warranty. All warranty issues are handled locally by the manufacturer

Please contact us by email with your order number, full name, and also details of the fault. We will provide you with the authorisation to go forward and also information on our authorised repair shops near you. To claim back any cost you have accumulated, please send us the relevent invoices. We will reimburse you the full amount by either bank transfer or PayPal.

We offer a 14 day returns period, items must be unopened and unused.
return shipping will only be paid by us if the item is damaged.
Refund Payments will be paid back via PayPal
Please contact us to start a return