We moved to a new Elmastudio Theme Support forum. You will need to register in the new forum, but of course all open questions will still be answered here over the next days. Please submit all new questions directly in the new forum. Thank you so much for your understanding!------Wir sind auf ein neues Elmastudio Theme Support forum umgezogen. Du wirst dich im neuen Forum noch einmal neu anmelden müssen, aber natürlich werden wir alle hier offenen Fragen über die kommenden Tage weiterhin beantworten. Bitte stelle alle neuen Fragen direkt im neuen Forum. Vielen herzlichen Dank für dein Verständnis!

Ellen (Support-Team) marked this resolved9:44 am on October 27, 2015

Ellen (Support-Team) marked this unresolved9:44 am on October 27, 2015

I run two websites with Elmastudio themes: http://www.vivabritannia.de with Pohutukawa and http://www.psycho-talk.de with Tatami. After setting up a new iMac I noticed that I could only get the mobile version to show on the Desktop, both in Safari and Chrome. Also, when someone on iOS devices tries to force loading the desktop version, nothing happens either. Today I checked other sites using Pohutukawa and Tatami, and it’s the same. Any suggestions how to get the desktop versions back? (Suffice to say that I haven’t changed any website settings recently).

the themes actually adapt to the available screen width and do not provide different pages for mobile and desktop view. This is why requesting the desktop page seemingly does not work, because there is no other version of the page.

The actually available width provided by the browser can be overwritten with the zooming option, please try to use cmd + 0 to reset the zooming in your browsers. Please note that the theme adapts to the available width in your browser, meaning that a smaller browser window can “activate” the mobile view as well. Please try to maximize your browser windows.