Del Principado Reviews

Guest reviews are submitted by our customers after their stay at Del Principado

Average guest rating

8.2out of 10

Fabulous

Based on 159 reviews

Individual guest reviews

Del Principado Hotel - Mexico City

Group of friends

7.010

The staff were friendly.

The hotel was overbooked when we arrived and we had to accept twin share for the first night rather than two singles.

Del Principado Hotel - Mexico City

Single

8.810

The service is excellent. The staff is very attentive and the hotel is small enough that you feel that you are recognized. I appreciated that they supplied bottled water daily.

I would have liked a safe in the room and some written instructions about how to use the telephone and corresponding charges. It would have been nice if they'd offered free tea or coffe for guests during the late afternoon or evening since there is not a coffee maker in the room as in many hotels, but tehse are extras.

Del Principado Hotel - Mexico City

Family with children

9.610

Very kind and informed staff. The room was sparkling clean.

The rate was higher than what I agreed to through Booked.net.

Del Principado Hotel - Mexico City

Older travelers

10.010

Pleasant and helpful staff -- many of whom spoke English.

Del Principado Hotel - Mexico City

Single

10.010

I really did like stuff. They where really helpful.Nice clean rooms and wifi internet.

Del Principado Hotel - Mexico City

Single

6.610

Staff was very friendly and location was excelent (safe and waklking area next to a very good mal with good stores and food options)!

Breakfast is poor. Bedroom has no sound isolation, you can hear everything going on in the aisle or next room. As it´s a petfriendly hotel you may have the bad luck to have a neighbor with a noisy pet (what happened with me)!!

Del Principado Hotel - Mexico City

Single

10.010

Location, Price, breakfast, facilities, service, security

Del Principado Hotel - Mexico City

Group of friends

8.210

All hotel staffs were really nice and friendly, especially Gabriel(Thank you!). Hotel is located in a quiet area and close to Reforma street. 5min Walking distance to bus station, metro and big shopping mall(reforma 222). Other good points : 1. They provided discounted piramide tour, 2. Breakfast buffet is included. 3 Clean hard wood floor . Overall really good hotel for a budget!

The bathroom is a bit too small.

Del Principado Hotel - Mexico City

Older travelers

5.810

Good welcome when we arrived. The reception staff spoke English. Very good internet access. Good breakfast.

Corridors were a little scruffy with dirty towels piled up in places. Room was a little dark.

Del Principado Hotel - Mexico City

Couple

7.810

The helpful and friendly staff.

No air con, although there were fans provided.

Del Principado Hotel - Mexico City

Couple

4.210

Close to several eating places. A block away from the main street, Reforma. We were able to walk to Chapultepec park, about 45 mins walk. The Turibus was easily accessible from the 222 shopping centre just about 2 blocks away.

The bed in the room we were allocated was a small double bed, despite description in Booked.net for their double is extra larga double. We asked to move to another room with bigger bed, a couple of days later, and they did. However, the bathroom was leaking water, which didn't get fixed for the 2 days we were in there. Breakfast was ok, I wouldn't personally pay if it wasn't included. It would be great to have descriptions of what was being served for buffet. Upon check out, there was a mistake with our bill, phone charges appeared and we didn't make any phone calls. We disputed for a long time and we didn't end up paying for it, but the staff could have dealt with it much better and more professionally.

Del Principado Hotel - Mexico City

Older travelers

6.610

Front desk staff very helpful. Good breakfast.

No ventilation in room. Musty smell in hallways. Dirty laundry stacked up in hallways.

Del Principado Hotel - Mexico City

Single

10.010

The hotel staff were very accommodating and spoke both Spanish and English. Also, the room was a terrific value for the price.

The things that I did not like were very minor. There was no counter-top space in the bathroom, no refrigerator in the room, and no air conditioning. There was a portable fan in the room, however, and it kept the room adequately cool at night. (I visited in April, which is one of the hottest months.)

Del Principado Hotel - Mexico City

Single

10.010

The helpfulness of the staff from the manager, Emma, to the desk staff and the waiters in the dining room.Location was excellent in the centre of the Zona Rosa.The free breakfast and free wifi (that worked) in the room was a treat. I would definitely book here again and would recommend it to my friends.