I noticed bad resolution on a Blu-ray a few days ago. I went into setting and changed the resolution to 1080 from 480. Clicked okay and now have no picture. Tried holding the stop button to reset resolution but no luck... I just made an update disc but player does not respond. Also tried component hookup but no pic and still have the "WAIT" message. Any ideas?

I noticed bad resolution on a Blu-ray a few days ago. I went into setting and changed the resolution to 1080 from 480. Clicked okay and now have no picture. Tried holding the stop button to reset resolution but no luck... I just made an update disc but player does not respond. Also tried component hookup but no pic and still have the "WAIT" message. Any ideas?

This reminds me of my first Sony DVD player my parents got me. It had great marks from Consumer Reports and worked great for about 2+ years.

One day got "No Disc" error when numerous discs were tried. Called Sony support and they said they'd fix it for $200. Got a brand new Pioneer DVD player that was just as good for $150 and threw out the Sony.

About a year later got a letter stating that the player was involved in a class action lawsuit because an optical component used in that player had widespread failure.

No player and no more receipt meant no (meager) cash from the settlement.

I noticed bad resolution on a Blu-ray a few days ago. I went into setting and changed the resolution to 1080 from 480. Clicked okay and now have no picture. Tried holding the stop button to reset resolution but no luck... I just made an update disc but player does not respond. Also tried component hookup but no pic and still have the "WAIT" message. Any ideas?

I think Pioneer_Elite is right. I'm going to pitch this unit and start over. I purchased this one a little more than a year ago, so no warranty. Class action, why bother, new ones are $75... Nothing on p28 but thanks for the try.

I think Pioneer_Elite is right. I'm going to pitch this unit and start over. I purchased this one a little more than a year ago, so no warranty. Class action, why bother, new ones are $75... Nothing on p28 but thanks for the try.

p 28 of the manual tells you how to reset the player. that is always worth a try.

I think Pioneer_Elite is right. I'm going to pitch this unit and start over. I purchased this one a little more than a year ago, so no warranty. Class action, why bother, new ones are $75... Nothing on p28 but thanks for the try.

If you got the unit from Costco, maybe you can return it to get your money back. I did that with this unit 8 months after buying it because it would vibrate on the glass shelf of the entertainment center (esp during 3D BD) and it was very audible and distracting.

Anyone had trouble with the recent update? I just tried to update and the play turned off and when I tried to poewer it on it said welcome and powered off again. Now the player wont turn on at all. I have tried pulling the power cord and waiting several minutes but still it wont power on. I also pulled the HDMI cable incase there was an issue with that but its still dead in the water. Any thoughts on how to fix it?

John

Looks like a couple people are having issues since the latest firmware upgrade. I've just been ignoring it for now. I sure would like to know if those having difficulties ever got it resolved.

Hello, This is my first post anywhere. My Sony Blu-ray BDP-BX58 was working great streaming Netflix and Amazon Prime videos last night. Tonight it wont connect to any video (or music) servers/services. It jumps right back to Home or says there's a connection problem after trying to connect for a couple of minutes. Per the menue, all of my connections are ok and active and I can connect to the internet through the player via using a URL. I don't tech speak, so this is the best way I can explain what's happening. I've turned the unit off and on serveral times hoping to recycle it but to no avail. My Samsung tablet can open and play Netflix tonight with no problem. Never had this issue before. Thank you for any help you can provide. Jowatts

you are not alone...it started about 5-6pm cst. I had to try to connect several times and got to watch a couple Netflix. after each viewing I had trouble reconnecting. now I cannot connect to amazon Netflix crackle youtube or any other internet content provider. How ever my bdp-s570 does report it is connected to the internet and does play local videos stored on my local network. also when checking the status I noticed everything ok except "Sony Provisional Server" just showed "..." it did not say failed or successful. I think the problem is the Sony servers and there is nothing a user can do except complain. as a matter of fact, even though I would like to buy a sony 40 inch tv this is the reason I am looking at different companies. I figure when the sony servers go down, and this is not the first time, I will have backup.

Thanks for the FAST response! Am I understanding that this is a Sony server problem and will (hopefully) reslove itself shortly/soon/in some unknown time in the future (lol)? Nothing to do but keep trying to connect? thanks again.

Has anyone else had issues with their S580 continually spinning if a disc in in the player, even though it's not being watched? If I'm on the home screen or streaming Netflix, etc. the disc is spinning.

I guess so.But don't you find it odd that Sony is withholding this info?

I'd like to know if it's the same as what's in my old Oppo.

No - I don't find it odd at all. In order to withhold info, one would have to know it or have access to it . . and it is highly unlikely that whatever telephone support person you got on the phone has any such knowledge or access.

No - I don't find it odd at all. In order to withhold info, one would have to know it or have access to it . . and it is highly unlikely that whatever telephone support person you got on the phone has any such knowledge or access.

He told me "Sony won't give out that information" after putting me on hold.

He told me "Sony won't give out that information" after putting me on hold.

OK - and you think this phone pool person contacted the president of Sony to get the official corporate policy on this topic while you were on hold? He probably asked the phone person in the chair next to him and he said "huh - who cares??"

OK - and you think this phone pool person contacted the president of Sony to get the official corporate policy on this topic while you were on hold? He probably asked the phone person in the chair next to him and he said "huh - who cares??"

What's your problem?

He could easily have said he/they doesn't know instead he said Sony doesn't give out that type of info.

He could easily have said he/they doesn't know instead he said Sony doesn't give out that type of info.

It's been a pleasure conversing with you.

I don't have a problem . . . I've never used 2 channel analog audio outputs from a BD player. I just think it is impractical to expect some normally semi-useless phone support person to be able to tell you details of the internal proprietary design of a basic 2 channel analog audio output circuit for a blu-ray player. If it is really that important to you to know this, you might research more technical review columns to see if someone delved into the subject on this player for some reason. Some reviewers do open up players to see the actual processing chips used for some functions.