1 Average set up takes around 30 minutes to complete, assuming all information is available, and includes both online self-enrollment and support by phone from our advisors. To complete your set up, you will need detailed information from your employee records and will need to be prepared to make decisions on the features and investments you would like to have as part of your plan. Advisors are available to help you set up your plan between the hours of 8 a.m. to 5 p.m., Eastern.

Please note that Federal Regulation E outlines the rules and procedures for electronic funds transfers (EFTs) for consumers. The protections and deadlines included in Regulation E do not apply to business accounts. Regulation E only establishes rights, liabilities, and responsibilities for consumer transactions on consumer accounts.

Bank by MailYou may mail checking, savings, or money market deposits to (Be sure to include a deposit slip or your name and account number. Do not send currency via U.S. mail):SunTrust Bank, Special HandlingVA-RIC-9292P.O. Box 27572Richmond, VA 23261-7572

"SunTrust Advisors" may be officers and/or associated persons of the following affiliates of SunTrust Banks, Inc.: SunTrust Bank, our commercial bank, which provides banking, trust and asset management services; SunTrust Investment Services, Inc., an SEC registered investment adviser and broker-dealer, which is a member of FINRA and SIPC, and a licensed insurance agency, and which provides securities, annuities and life insurance products, and other investment services.

SunTrust Robinson Humphrey is the trade name for the corporate and investment banking services of SunTrust Banks, Inc. and its subsidiaries, including SunTrust Robinson Humphrey, Inc., member FINRA and SIPC.