Constituent record with two pledges shows a fully paid pledge with an outstanding balance, or an unpaid pledge has a reduced balance when the payment was applied to the incorrect (or not the oldest) pledge

Constituent record with two pledges shows a fully paid pledge with an outstanding balance, or an unpaid pledge has a reduced balance when the payment was applied to the incorrect (or not the oldest) pledge

Article
Number:41564

Products:

Raiser_s_Edge_RE

1. Open pay-cash applied to incorrect pledge2. Go to Gift drop-down, select apply to pledge3. Unapply the payment from the incorrect pledge, apply amount to the correct pledge