We neeeded to replace our garage doors and precision doors sent in a very knowledgeable technician who helped us throughout the process and I’m happy with the results.They are very professional and knowledgeable and I highly recommend them to anyone looking for such service.

Our garage door spring and cable broke at 6:30pm. Called Precision immediately and scheduled a visit for between 2-4 the next day. Got a call from Mike that he could be there by 1:00pm. He assessed the problem and had it fixed within an hour. Also had our other garage door checked and lubricated while he was here. Very professional and had it done quickly. Highly recommend!

I could not be happier or more pleased with the service and work done by Precision. From the setting of the appointment through the completion of the repair, my experience was excellent. All work was completed in a timely manner and at a very reasonable price. Paul was a true professional! Thank you!

I picked Precision from the internet after reading several reviews. I called and set up an appointment to get an estimate on replacing two doors. Mike came as scheduled and walked me through the process and was very helpful.
He took the time to make a repair so I could use the garage until the new doors were installed. He said it would be 4 weeks and the doors were installed ion that time frame. Rob the installer arrived as scheduled and very professional installed both doors and explained the warranty to me and left the garage spotless and removed all the debris. I would highly recommend this company.

I paid $3000 for 3 doors and 3 openers. 18 months later I was charged $135 for a 10 minute service call to align the sensors. They could have told me to try the sensor alignment when I called any of the 3 times I spoke with them. The service itself was excellent but it took 10 minutes.

Very good service by tech Orlando and support from office Tom. One issue is you really need to have garage clear ten feet, including everything off the walls which I was able to do that day and everything worked out just fine.

I chose Precision from their ad in the Yellow Pages. They were immediately cordial and helpful on the phone and made an appoint for the same day. They send a confirmation email and pictures of the employees so you can recognize your repair person. I was given a time window of 1-3. Before 1pm I received a call from Mike T letting me Know he would be arriving by 1:25.
Mike checked out the situation and gave us options for repair. He was always courteous and friendly. We were very happy with our results. I highly recommend Precision Garage Door.

Precision Door Service was very prompt to schedule a visit by Mike who explained everything in detail, asked questions about what I wanted and took measurements. I had done some previous research and felt that this company got the best reviews on installation and service. The only drawback for me was that it took 4 weeks from the time of Mike's visit (when I placed my order) to the installation. However, the installer was also excellent, polite and efficient and I am very pleased with my new garage door and opener. Great company!

Today we had our garage keypad replaced and tune up and lube performed. The technician, Mike Maghakian, called prior to his arrival and promptly arrive when stated. He was efficient and personable. He explained everything to us clearly . We are pleased with the service performed.

Mike did an excellent job of explaining my options for repairing the garage door opener. I chose to replace the whole assembly rather than just the gears. The old unit was installed in 1997. Mike did a great job in replacing the unit. It was not the best of conditions with the heat. Everything was done in a timely manner and he explained the operation of the new unit. He was very helpful and knowledgeable about the replacement. I have used Precision before and as usual I would use Precision again and recommend them for anybody with garage door issues

We are very pleased and satisfied with garage door and opener repair service. Mike was very knowledgeable. We give the service and Mike a number 5. He came on time,was polite, dressed in his uniform - he presented himself extremely well !
Thank you
Herbert Liss

I called these folks to get a spring replaced on my garage door.
I tried to get a price when I called and it sounded like a couple of hundred dollars, or there about.
When he came he tried to sell me a door rebuild at 695 a door. When I said how much to just replace the spring he quoted me 395 dollars. I turned him down and paid the 105 service call fee.
I then did the repair myself. Total cost 29.95 and 1/2 an hour of labor. I was prepared to pay 200ish for the repair....but really....
I will Never call these people again and I will encourage other people to avoid them.

MS

A Response from: Walt Arvin

We are very sorry you didn’t have the kind of experience we strive to provide. Like many locally owned reputable small home services businesses we differentiate ourselves by the level of customer service we provide. We partly do this by sourcing the best parts (longer lasting and much better quality than what is sold at Lowe’s or Home Depot) and by standing behind them and our service with a fantastic warranty. In your specific case, we offered a 1-year warranty for parts and labor, as well as, for the service fee. This means that if the springs were defective and/or discontinued providing the force to open your door within 1-year of installation we would replace them for free (no charge for parts, no labor charge and no service or site visit fee). We are very comfortable that the overwhelming majority of our customers appreciate our level of customer service, our parts and warranty, and the satisfaction of dealing with a company that will stand behind their work. We will never be able to compete with the price of cheap parts from the big box stores, but they do not provide the service and/or customer service that we do.