Category: flight delay

At Salzburg Airport in Austria this week a Thomas Cook plane carrying holidaymakers was threatened at being impounded by bailiffs due to a German court case where Thomas Cook was ordered to pay compensation to a passenger who has suffered from a delayed flight. The courts had ordered to pay the passenger compensation, nearly four years prior, but the airline had refused to pay out the compensation.

Fast forward to this week, when solicitors acting in behalf of the passenger, handed over details of the case to a bailiff, who took the case to a Salzburg court and won.

From the Daily Mail:

The woman was flying from Vienna in Austria to the Caribbean in 2012 when she was held up on her journey.

However a delay on paying compensation as set out in EU regulations prompted the woman to take her case to a claims company.

The flight delay compensation company hired a lawyer to represent the woman in court, handled the paperwork, and took a 25 per cent cut following the successful claim.

The debt was eventually paid out in full by Thomas Cook’s sister airline, Condor. A spokesperson for the airline told the Daily Mail:

‘A European Payment Order unfortunately did not reach our UK airline. Therefore, the bailiff was granted a title.

‘When informed about the title against our UK airline last Friday, Condor instantly transferred the money.

‘We were confident at all times that the aircraft operation would not be affected.

‘We are very sorry about the initial confusion regarding this customer’s payment and apologise to our customer.’

Best Flight Delay Compensation are experts at flight delay and they have helped thousands of people to make successful claims against the airlines. To start your claim and if you would like to recieve compensation within a mere three weeks, visit their webpage and complete the form which is located at the top right hand side of the website.