HEL Family Travel Assistance

Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).

Where are you traveling?

Airport arrivals

HEL Fast Family Service

Traveling with young kids or infants is exhausting. Don't delay your trip with lengthy lines at security. With Blacklane PASS HEL family services, we look after all airport formalities for you. Escorted by our dedicated agents, your family will be led through special, fast track security lanes so you find your plane or car in minutes, not hours. You and your loved ones will be in good spirit knowing you've saved hours of trouble inside of HEL.

HEL Extra Assistance and Safety

When traveling with kids, most parents want more help. for departures, our Helsinki team will be waiting to greet you at your car to help with baggage and check in. For arrivals, your caring agent is there to help you with carry on luggage, safety seats and any additional items . They'll find checked luggage and track down ground transportation. We take care of the details so you can focus on your loved ones and be assured that you'll have a seamless experience at HEL.