West Monroe Partners' survey featured in Healthcare Informatrix

8 in ten consumers would rather see their doctor online than in person, the mHealth convenience survey claims. But insurers are not prepared to make that an easy procedure.

A new study finds that people overwhelmingly prefer online interactions with their doctor over in-person visits, and they will even risk the security of their health information for the mhealth convenience.

In all, 8 out of every ten people surveyed by West Monroe Partners prefer real-time contact through a portal or mHealth app over a visit to the doctor’s office. And 31% have used an mHealth app in the last 2 years to talk to their doctor about a particular medical condition.

In just six weeks, West Monroe helped NAC make key changes that accelerated bookings and reduced deferred payments—advancing the organization’s mission to engage people of different abilities in positive recreational programs.