From insights to innovation, your trusted lottery growth partner

Aurora™

At the center of the Lottery Ecosystem is Aurora, our new core system. Aurora provides the power and flexibility to transform, manage, and grow lottery businesses.

Aurora™

The core system that enables innovation

IGT Command™

The Player Management System that support omnichannel environments

Network Communications

Innovative communications solutions

Aurora™

IGT’s new core lottery system, Aurora, is a suite of open and agile components designed to drive lottery innovation and profitability. Aurora replaces the current Enterprise Series (ES) lottery system going forward, and may be used to convert an existing ES system gradually.

Aurora will be delivered via a multi-year roadmap that will continue to evolve based on business priorities and customer feedback. The releases described here will build upon each other, and, when fully implemented, Aurora will deliver these key benefits:

Omnichannel capability, providing a seamless player experience across all channels

An open system to enable integration with best-in-class, third-party solutions and services

Quick-to-market delivery of games and new functionality

A single retailer view for lotteries to manage their customers more effectively

Actionable analytics throughout the entire offering

Includes Aurora Navigator – the new administration portal and application-management hub. It provides a single place to view, manage, and administer all lottery applications and back-office functions to help lotteries manage their business and maximize profitability

IGT Command is the Player Management CRM System that combines all player lifecycle events, behavioral transactions, rewards, and financial information to create a 360-degree player profile.

IGT Command is a fully compliant and modular system supporting omnichannel environments. All components work together seamlessly with open architecture, allowing a lottery to build a solution integrating third-party components or existing technology. Lotteries can select from the following based on their needs:

IGT PAM™

IGT Connect™

IGT Pay™

IGT Control™

HelpSi

Network Communications

With more than 30 years of innovation and experience behind them, IGT communications networks are engineered for maximum security, uptime, reliability, performance, and flexibility, and deploy the appropriate technologies at each retailer.

IGT provides a single point of accountability.

Networks deliver high availability/Quality of Service (QoS).

IGT networks are integrated from terminal to host for greatest performance and manageability.

Flexible solutions are designed to meet each customer’s needs, from single and dual communications-technology solutions, to VSAT and cellular.

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