Job Details

DCH Honda of Oxnard is part of the Company family of dealerships, a publicly traded Fortune 500 automotive retail company [NASDAQ: LAD] with over 180 dealerships, auto stores and service centers across the US. Our proven record of success comes from our collaborative teams of passionate and innovative people working together to achieve success and have fun too!

Company, Inc. embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun. Come and “Take the Journey” with one of the largest and most successful retail automotive teams in the nation.

Currently the fifth-largest automotive retailer in the nation, we are growing…FAST! With this growth comes a unique and exciting career opportunity. There’s no better time to join us on the road to success!

Job Description

Responsibilities:

As a Parts Advisor you will be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.

Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards.

Assist customers by answering questions, introducing to an estimator or other assistance as requested in a quick, friendly and professional manner in accordance with Initial Customer Contact (ICC) process.

Maintain clean and professional appearance of counter, work area, and stockroom.

Interact with the Service Team to coordinate parts for vehicle repair and service.

Order parts from suppliers based on Service Department and customer requests.

Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.

Check quantity and condition of goods received against invoices and purchase orders. Check number and unit cost as well as total billing for charges against proper records.

Possess an acceptable driving record and a valid driver’s license in your state of residence

Why Company?

We offer a comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Company Learning Center

Vehicle Purchase Discounts

Wellness Programs

Company, Inc. is an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

Automotive Parts Advisor – Auto Sales – Auto Parts Consultant

Being one of the largest dealerships groups in America, there are many opportunities for you to pursue your short and long-term career goals. We are committed to growing our company and Growing our People!

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