Everyone must bring their socks. Shoes, sneakers, and sandals are not permitted. If you forget socks, we have socks you can purchase. Everyone regardless who is playing in our facility must wear socks. This helps keep our facility clean for our patrons and ensures the longevity of our equipment. Adult socks cost $2 & children socks $2; they are brand new & you keep them. Pantyhose & baby booties are not acceptable as socks; please bring only socks.

You cannot carry food or beverages into the facility unless it is for a booked birthday party or event. Only baby formula & water is permitted. Baby formula, water & any purchased snacks from our cafe must only be fed in the cafe area only.

Parents you are responsible for your children at all times. No exceptions and regardless to the fact that We Play Loud has staff monitoring the facility.

All parents or guardians must sign a waiver before entry into our facility. Please see our “Sign Waiver” page. You must bring a form of identification. (drivers license or government issued I.D.)

Parents & children are given stickers that identify their children. Please do not remove them. They are to be worn at all times while in our facility. One of our staff members will remove these stickers before you leave and match each parent and child to ensure all children leave with the correct guardian.

The admission ticket is for Play All Day; however if it rains or is a holiday your admission ticket is then for 2 hours of consecutive play. We are open from 9am – 8pm. If you arrive at 7pm – the normal ticket rate price applies: there are no discounts or prorated tickets.

If your child is not feeling well please refrain from coming to We Play Loud. Get some rest and come as soon as your child feels better. We want to protect all our guests…please use common courtesy.

If your child has a specific allergy to certain materials or food please let a We Play Loud staff member know before entry. If they have a special medical condition again please let a staff member know before entry. Your child’s safety is our #1 priority. We Play Loud is NOT a nut or peanut free zone. You understand as a patron you and your child enter at your own risk. Also We Play Loud can not control if another child brings into our facility something that your child may be allergic to.

Adults are not allowed to enter without a child or only under the direct supervision of a We Play Loud staff member. Adults without children are not allowed to take pictures of our facility. When taking pictures inside our facility with your child make sure if another child is in your picture frame; first ask the parent if it is okay with them to take the picture. This is common courtesy that should be used.

In the toddler area, parents are required to accompany their toddler children in the play area at all times.

Items like jewelry, watches and loose clothing should be removed from every adult and child prior to entering in the play area. Remember we don’t want anything getting caught, damaged or broken.

Please understand We Play Loud is NOT responsible for any lost, damaged or forgotten items. Items left longer than 10 days and are not claimed will be donated or thrown away. If you are missing something please email weplayloudcorp@gmail.com the item you are missing so we can check our lost & found for you.

Any rude, rough play or inappropriate behavior will not be tolerated by any child or adult. In the event a child or adult violates this policy they will be asked to leave, with NO refund. Using inappropriate language will result in your removal as well. Patrons are required to follow the requests of We Play Loud staff members immediately and at all times.

We Play Loud’s indoor playground is for children 51 inches and below. 51 inches is the national average for an 8 year old. If you have any older or taller children attending your group they WILL be permitted into the facility HOWEVER they will be treated as an adult. Adults are ONLY permitted to play in the bounce house, go up & down the 4 person slide and play in the 1st floor foam ball area. All other rides and play areas are strictly prohibited. Any adults or larger children not playing safely around our smaller children/guests will be asked to leave without any refund.

If you booked a birthday party at We Play Loud and have relatives and guests with older children – these rules still apply. Any guests of your birthday party that do not abide by these rules will be immediately removed from the facility. The safety of our children/guests is our number #1 concern.

We also have a fully gated toddler area that is for children less than 3 years of age. If your child is 3 or older they will not be permitted under any circumstance to play in this area; regardless of medical condition, handicap, etc. – these age rules do not discriminate and apply to EVERYONE and protect the safety of the children.