Cover letter

Questions

Please do not apply if you are not based within UTC-1 to UTC+3, as we will be unable to consider your application. Which country/timezone are you based in? *

What excites you about working in customer support and why this role with Hotjar in particular? *

Please give us 3 examples of why your experience is a great fit for this role. *

If a potential customer is looking to show their users a way to leave a rating on all pages of their site, what would you recommend? *

How would you reply to the following ticket from a customer? Please write your exact words. 'I can’t believe I have to download everything by hand every single damn day. I’m so sick and tired of waiting for you to make Hotjar usable - when is the API finally going to be released???'. *

Please tell us about a project in which you’ve failed and what you learned from it. *

Where did you hear about this position? *

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Hotjar can use the information I've given in order to consider me for this position.