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“What is left is work around achieving customer satisfaction by enforcing that the waiting time strictly remain in the five to 10 minutes maximum on short and truck routes respectively,” Mr Emmanuel Katabarwa, head of Rura transport department said in an earlier interview.

Public transport routes in Kigali are served by four operators while over 50 other licensed operators were allocated national roads.

Kigali City mass transport system is already implementing the automated fare payment system on buses with a drive underway to have the same apply to other modes of transport like commercial motorcycles and taxi cabs and upcountry fleet.

Authorities bank on the ongoing expansion works of Kigali's tiny roads to create dual carriage with dedicated bus lanes, which is expected to boost mass transport in the country.