Category: Troubleshooting

In general, it is not a good idea to display PHP errors in a web browser so potential hackers cannot gain information about your website coding. However, when performing development or testing it may be useful to enable error display to the browser for troubleshooting purposes. To do this, add the following line at […]

Symptoms Abrupt decrease of search engine traffic. Almost to zero. – always People complain that when they visit your site, it says their computer is infected with spyware and forces them to install Antivirus 2009, but when you open the site yourself, you don’t see anything suspicious. – if your site visitors care enough to […]

When you navigate to your website expecting to see content and instead you’re greeted with an error code, it’s essential to understand the various HTTP error code groups, and use that information to troubleshoot the underlying cause. This article is about one of the most common codes, “403 Forbidden”. The “403 Forbidden” error code […]

A Directory Listing Denied error is generated when there is no Index file in the requested directory. The index file automatically displays when a browser requests the directory on a website. They are most commonly named index.php, index.html, Default.asp, Default.aspx, and index.htm. If you see this error displayed on your recently updated or recently […]

When signing up for a new web hosting account, there are certain directories and files created under your account space on the webserver to make setting up your web hosting easier. One of these is a file called “index.htm”, “index.html”, or “index.php” depending on the hosting plan you’ve signed up for; an example can […]

If you enter your domain name in an internet browser and the site displays content that is not yours, your domain may be recently expired. This is the most common cause for sudden changes in the website display. To easily determine if your domain has expired, you may use a free, web-based tool to […]

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Here you will find all relevant information related to Superb's hosting services as well as extensive resources regarding cloud hosting, dedicated servers, website management, and more. If you cannot find an answer to your question, feel free to open a support ticket.