If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard DeliveryOrders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold DeliveryThreshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home DeliveryIn-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:

Swatch ShippingBallard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

Uniquely Beautiful
This table is so beautiful. The zinc top makes it unique. We ordered for our dining room and love the casually elegant look. Very heavy and stable. Love everything I have ever bought from Ballard - great design, quality products and unique styles.
June 19, 2015

Love this table! The look and quality exceeded my expectations!
Well made and very heavy. Easy to assemble! Great look! Right amount of distressing on table legs. The table top is unique and beautiful! Love this table!
March 22, 2015

Excellent table; great value!
My table arrived a few days ago, and I absolutely love it. Some of the reviews for the smaller size table mentioned that the top was not speckled enough, but my table does not have that issue. It is a very study table; real solid wood. I cannot be happier with my purchase!
August 2, 2014

Almost great
I really like the looks of this table and it is VERY sturdy. The distressing on the legs is great, but it is pretty hokie on the apron, looks like fingerprints. The top has a distressed look too and it is okay, it doesn't really look aged but it gives some texture to the top.
Overall, I like this table, especially the fact it has a metal top so I don't have to worry about anything spilling or anything and can even do crafts on it without worry.
Delivery was great, this thing is extremely heavy so make sure you have them put it close to where you're going to set it up.
December 15, 2013