Reviews

Wonderful government office where the phone rings and rings without anyone answering. Once in a while you get a busy tone, what does that mean? If you go to the USPS office on E. Bayshore in Palo Alto for passport services, there are 2 people who don't speak English with confidence running the show. They give out numbers to serve and if you are not there by 12:30PM you can forget getting served. They tell you "come back tomorrow". Probably 1 employee running the show here too who shuts off the phone after getting enough appointments....what a joke! Who do you report this kind of behavior to?