Incredibly, 20-40% of people you meet are not comfortable with you and another 15% don't really like you at all. What’s WRONG with these people? Actually, nothing. What makes them different is their behavior style. In this session, you’ll discover the owner's manual for human beings! Forget the golden rule…you’ll learn the PLATINUM RULE that makes magic happen! The doors to communication will open wide and genuine relationships will be waiting on the other side.

In this session, you’ll:
1.Become familiar with the 4 behavior styles that you encounter EVERY day
2.Increase your awareness of other's behaviors
3.Discover how your clients want to be treated, why they behave the way they do, and what they need from you
4.Gain rich insight, language, and tools to help dramatically improve how you interact with others to create more productive, long-lasting relationship
5.Learn how to positively influence that 15% who don’t like you at all
P.S. What you learn in this session will apply to ALL the relationships you have in your life!

Patty Kreamer

Patty Kreamer is a Certified Professional Organizer, Certified DiSC Trainer, Productivity Coach, speaker, author and co-owner at Productivity Uncorked, LLC.. She works directly with financial advisors to help them develop strategic practice management processes in order to become more productive and perform better.

Patty is a national speaker who is in demand to present for regional, national, corporate and association audiences on topics that focus on organization and simplicity. She is a sought-after speaker and often asked to return time and time again.

Patty was one of the first Certified Professional Organizers in the world to earn the designation in the inaugural class. She is also a graduate of the ICF approved Coach Approach for Organizers program.

Patty is the author of But I Might Need It Someday, The Power of Simplicity, and The Clutter Rescue Course™. Patty also co-authored Success Simplified with the late Stephen Covey.

Patty is the Founding President of the National Association of Professional Organizers - Pittsburgh chapter and Past President of The National Speakers Association - Pittsburgh chapter. Patty was named Women's Business Network's Woman of the Year as well as one of Pennsylvania’s Best 50 Women in Business and one of Pittsburgh’s Fastrackers