Jerónimo Martins Group

Infrastructure Outsourcing

and Service Desk

The Jerónimo Martins Group is a leading food distribution and manufacturing organisation based in Portugal. The company operates Pingo Doce, the largest supermarket chain in Portugal with 214 stores, as well as 42-store hypermarket chain Feira Nova.

Fujitsu was already working with Jerónimo Martins Group as its exclusive IT supplier for business-critical front-end systems. The levels of satisfaction on the service provided were such that Fujitsu was regarded as a key supplier for IT services.

Fujitsu now provides infrastructure services for a distributed environment and a dedicated Service Desk to Jerónimo Martins Group.

At the infrastructure level, Fujitsu manages critical environments for the customer, delivering business continuity and security. This includes e-mail, file & print and LAN services and applies to both back-office and front-office systems.