Learning about the printer......................................................................... 10

Finding information about the printer........................................................................................................... 10 Selecting a location for the printer................................................................................................................. 11 Printer conﬁgurations........................................................................................................................................ 12 Understanding the basic functions of the scanner....................................................................................13 Using the ADF and scanner glass..................................................................................................................14

Understanding the printer control panel................................................. 15

Using the printer control panel.......................................................................................................................15 Understanding the colors of the Sleep button and indicator lights......................................................15 Understanding the home screen................................................................................................................... 16 Using the touch-screen buttons..................................................................................................................... 17

Setting up and using the home screen applications..............................19

Finding the IP address of the computer.......................................................................................................19 Finding the IP address of the printer.............................................................................................................19 Accessing the Embedded Web Server.........................................................................................................19 Customizing the home screen.......................................................................................................................20 Understanding the different applications................................................................................................... 20 Activating the home screen applications.....................................................................................................21 Setting up Remote Operator Panel.............................................................................................................. 24 Exporting and importing a conﬁguration.................................................................................................... 25

Scanning..................................................................................................... 121 Using Scan to Network....................................................................................................................................121 Scanning to an FTP address.......................................................................................................................... 121 Scanning to a computer or ﬂash drive....................................................................................................... 123 Understanding the scan options..................................................................................................................124

Safety informationConventionsNote: A note identiﬁes information that could help you.Warning: A warning identiﬁes something that could damage the product hardware or software.CAUTION: A caution indicates a potentially hazardous situation that could injure you.Different types of caution statements include: CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance. CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations. CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.Refer service or repairs, other than those described in the user documentation, to a service representative. CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁcmanufacturer's components. The safety features of some parts may not always be obvious. The manufactureris not responsible for the use of other replacement parts. CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.Safety information 8

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or

performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.This product uses a printing process that heats the print media, and the heat may cause the media to releaseemissions. You must understand the section in your operating instructions that discusses the guidelines forselecting print media to avoid the possibility of harmful emissions. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations. CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority. CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage: • Make sure that all doors and trays are closed. • Turn off the printer, and then unplug the power cord from the electrical outlet. • Disconnect all cords and cables from the printer. • If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over thresholds and breaks in ﬂooring. • If the printer does not have a caster base but is conﬁgured with optional trays, then lift the printer off the trays. Do not try to lift the printer and the trays at the same time. • Always use the handholds on the printer to lift it. • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have a surface able to support the dimensions of the options.Safety information 9

• Keep the printer in an upright position.

• Avoid severe jarring movements. • Make sure that your ﬁngers are not under the printer when you set it down. • Make sure that there is adequate clearance around the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.SAVE THESE INSTRUCTIONS.Learning about the printer 10

Learning about the printer

Finding information about the printerWhat are you looking for? Find it hereInitial setup instructions: Setup documentation—The setup documentation • Connecting the printer came with the printer and is also available at http://support.lexmark.com. • Installing the printer softwareAdditional setup and instructions for using the printer: User's Guide and Quick Reference Guide—The • Selecting and storing paper and specialty media guides are available at http://support.lexmark.com. • Loading paper Note: These guides are also available in other languages. • Conﬁguring printer settings • Viewing and printing documents and photos • Setting up and using the printer software • Conﬁguring the printer on a network • Caring for and maintaining the printer • Troubleshooting and solving problemsInformation on setting up and conﬁguring the accessibility Lexmark Accessibility Guide—This guide is availablefeatures of your printer at http://support.lexmark.com.Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help.

Click ? to view context‑sensitive information.

Notes: • Help is automatically installed with the printer software. • The printer software is located in the printer program folder or on the desktop, depending on your operating system.Learning about the printer 11

What are you looking for? Find it here

The latest supplemental information, updates, and customer Lexmark support Web site—support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select • Driver downloads your product to view the appropriate support site. • Live chat support Support telephone numbers and hours of operation for your country or region can be found on the • E‑mail support support Web site or on the printed warranty that came • Voice support with your printer. Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster: • Machine Type number • Serial number • Date purchased • Store where purchasedWarranty information Warranty information varies by country or region: • In the U.S.—See the Statement of Limited Warranty included with this printer, or go to http://support.lexmark.com. • In other countries and regions—See the printed warranty that came with this printer.

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan toinstall any options, then leave enough room for them also. It is important to: • Set up the printer near a properly grounded and easily accessible electrical outlet. • Make sure airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard. • Provide a ﬂat, sturdy, and stable surface. • Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct airﬂow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes. • Observe the recommended temperatures and avoid ﬂuctuations: Ambient temperature 15.6 to 32.2°C (60 to 90°F) Storage temperature ‑40 to 60°C (-40 to 140°F) • Allow the following recommended amount of space around the printer for proper ventilation:Learning about the printer 12

1 Right side 304.8 mm (12 in.)

Printer conﬁgurations CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.You can conﬁgure your printer by adding an optional 250‑ or 550‑sheet tray. For instructions on installing theoptional tray, see “Installing optional trays” on page 42.Learning about the printer 13

Understanding the basic functions of the scanner

• Make quick copies or set the printer to perform speciﬁc copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, or an FTP destination. • Scan documents and send them to another printer (PDF through an FTP).Learning about the printer 14

Using the ADF and scanner glass

Automatic document feeder (ADF) Scanner glass

Use the ADF for multiple‑page documents

including two-sided (duplex) pages. Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Using the scanner glass

When using the scanner glass: • Place a document facedown on the scanner glass in the corner with the green arrow. • Scan or copy documents up to 216 x 355.6 mm (8.5 x 14 inches) long. • Copy books up to 25.3 mm (1 inch) thick.Understanding the printer control panel 15

Understanding the printer control panel

Using the printer control panel 4 6 1 2 3 5

9 8 7

Use the To 1 Display • View the printer status and messages. • Set up and operate the printer. 2 Home button Go to the home screen. 3 Tips Open a context-sensitive Help dialog. 4 Clear all / Reset button Reset the default settings of a function, such as copying, faxing, or scanning. 5 Keypad Enter numbers, letters, or symbols. 6 Sleep button Enable Sleep mode or Hibernate mode. Do one of the following to wake the printer from Sleep mode: • Press any hard button. • Open a door or cover. • Send a print job from the computer. • Perform a power‑on reset with the main power switch. 7 Stop or Cancel button Stop all printer activity. 8 Submit button Submit changes made in the printer settings. 9 Indicator light Check the status of the printer.

Understanding the colors of the Sleep button and

indicator lightsThe colors of the Sleep button and indicator lights on the control panel signify a printer status or condition.Indicator light Printer statusOff The printer is off or in Hibernate mode.Blinking green The printer is warming up, processing data, or printing.Solid green The printer is on, but idle.Blinking red The printer requires user intervention.Understanding the printer control panel 16

Sleep button light Printer status

Off The printer is off, idle, or in Ready state.Solid amber The printer is in Sleep mode.Blinking amber The printer is entering or waking from Hibernate mode.Blinking amber for 0.1 second, then goes The printer is in Hibernate mode.completely off for 1.9 seconds in a slow,pulsing pattern

Understanding the home screen

When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the homescreen buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen;or respond to messages.Note: Your home screen may vary depending on your home screen customization settings, administrativesetup, and active embedded solutions. 1 2 3 4

7 6 5

Touch To 1 Copy Access the Copy menus and make copies. 2 Fax Access the Fax menus and send fax. 3 E‑mail Access the E-mail menus and send e‑mails. 4 FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server. 5 Menu icon Access printer menus. Note: The menus are available only when the printer is in ready state. 6 Status message bar • Show the current printer status such as Ready or Busy. • Show printer supply conditions such as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them.Understanding the printer control panel 17

Touch To 7 Status/Supplies • Show a printer warning or error message whenever the printer requires intervention to continue processing. • View more information on the printer warning or message, and on how to clear it.

This may also appear on the home screen:

Touch ToSearch Held Jobs Search current held jobs.Jobs by user Access print jobs saved by user.Proﬁles and Apps Access proﬁles and applications.

FeaturesFeature DescriptionAttendance message alert If an attendance message affects a function, then this icon appears and the red indicator light blinks.

Warning If an error condition occurs, then this icon appears.

Printer IP address The IP address of your printer is located at the top left corner of the homeExample: 123.123.123.123 screen and appears as four sets of numbers separated by periods. You can use the IP address when accessing the Embedded Web Server to view and remotely conﬁgure printer settings even when you are not physically near the printer.

Using the touch-screen buttons

Note: Your home screen may vary, depending on your home screen customization settings, administrativesetup, and active embedded solutions.Understanding the printer control panel 18

Touch the To 1 Radio button Select or clear an item. 2 Up arrow Scroll up. 3 Down arrow Scroll down. 4 Accept button Save a setting. 5 Cancel button • Cancel an action or a selection. • Return to the previous screen.

Touch To Return to the home screen.

Open a context-sensitive Help dialog on the printer control panel.

Scroll to the left.

Scroll to the right.

Setting up and using the home screen applications 19

Setting up and using the home screen

applicationsNotes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded applications. • There may be additional solutions and applications available for purchase. For more information, go to http://support.lexmark.com or contact the place where you purchased the printer.

Finding the IP address of the computer

For Windows users 1 In the Run dialog box, type cmd to open the command prompt.2 Type ipconfig, and then look for the IP address.

For Macintosh users

1 From System Preferences in the Apple menu, select Network.2 Select your connection type, and then click Advanced > TCP/IP.3 Look for the IP address.

Finding the IP address of the printer

Note: Make sure your printer is connected to a network or to a print server.You can ﬁnd the printer IP address: • From the top left corner of the printer home screen. • From the TCP/IP section in the Network/Ports menu. • By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section.Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Accessing the Embedded Web Server

The Embedded Web Server is the printer Web page that lets you view and remotely conﬁgure printer settingseven when you are not physically near the printer. 1 Obtain the printer IP address: • From the printer control panel home screen • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.Setting up and using the home screen applications 20

2 Open a Web browser, and then type the printer IP address in the address ﬁeld.3 Press Enter. Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.

Customizing the home screen

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.2 Do one or more of the following: • Show or hide the icons of basic printer functions. a Click Settings > General Settings > Home screen customization. b Select the check boxes to specify which icons appear on the home screen. Note: If you clear a check box beside an icon, then the icon does not appear on the home screen. c Click Submit. • Customize the icon for an application. For more information, see “Finding information about the home screen applications” on page 21 or see the documentation that came with the application.

Understanding the different applications

Use ToCard Copy Scan and print both sides of a card on a single page. For more information, see “Setting up Card Copy” on page 22.Fax Scan a document, and then send it to a fax number. For more information, see “Faxing” on page 100.Forms and Quickly ﬁnd and print frequently used online forms directly from the printer home screen. ForFavorites more information, see “Setting up Forms and Favorites” on page 21.Multi Send Scan a document, and then send it to multiple destinations. For more information, see “Setting up Multi Send” on page 23.MyShortcut Create shortcuts directly on the printer home screen. For more information, see “Using MyShortcut” on page 22.Scan to E‑mail Scan a document, and then send it to an e‑mail address. For more information, see “E-mailing” on page 93.Scan to Computer Scan a document, and then save it to a predeﬁned folder on a host computer. For more information, see “Setting up Scan to Computer” on page 124.Scan to FTP Scan documents directly to a File Transfer Protocol (FTP) server. For more information, see “Scanning to an FTP address” on page 122.Scan to Network Scan a document, and then send it to a network shared folder. For more information, see “Setting up Scan to Network” on page 23.Setting up and using the home screen applications 21

Activating the home screen applications

Finding information about the home screen applications

Your printer comes with preinstalled home screen applications. Before you can use these applications, youmust ﬁrst activate and set up these applications using the Embedded Web Server. For more information onaccessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page 19.For more information on conﬁguring and using the home screen applications, do the following: 1 Go to http://support.lexmark.com.2 Click Software Solutions, and then select either of the following: • Scan to Network—This lets you ﬁnd information about the Scan to Network application. • Other Applications—This lets you ﬁnd information about the other applications.3 Click the Manuals tab, and then select the document for the home screen application.

Setting up Forms and Favorites

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of thisapplication. To check for updates of this User’s Guide, go to http://support.lexmark.com.Use To Streamline work processes by letting you quickly ﬁnd and print frequently used online forms directly from the printer home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and ﬁrewall settings to allow the printer at least a read access. For help, see the documentation that came with your operating system.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.2 Click Settings > Apps > Apps Management > Forms and Favorites.3 Click Add, and then customize the settings. Notes: • See the mouse-over help beside each ﬁeld for a description of the setting. • To make sure the location settings of the bookmark are correct, type the correct IP address of the host computer where the bookmark is located. For more information on obtaining the IP address of the host computer, see “Finding the IP address of the computer” on page 19. • Make sure the printer has access rights to the folder where the bookmark is located.4 Click Apply.To use the application, touch Forms and Favorites on the printer home screen, and then navigate through formcategories, or search for forms based on a form number, name, or description.Setting up and using the home screen applications 22

Setting up Card Copy

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of thisapplication. To check for updates of this User's Guide, go to http://support.lexmark.com.Use To Quickly and easily copy insurance, identiﬁcation, and other wallet‑size cards. You can scan and print both sides of a card on a single page, saving paper and showing the information on the card in a more convenient manner.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.2 Click Settings > Apps > Apps Management > Card Copy.3 Change the default scanning options, if necessary. • Default tray—Select the default tray to be used for printing scan images. • Default number of copies—Specify the number of copies that should automatically print when the application is used. • Default contrast setting—Specify a setting to increase or decrease the level of contrast when a copy of the scanned card is printed. Select Best for Content if you want the printer to adjust the contrast automatically. • Default scale setting—Set the size of the scanned card when printed. The default setting is 100% (full size). • Resolution setting—Adjust the quality of the scanned card. Notes: – When scanning a card, make sure the scan resolution is not more than 200 dpi for color, and 400 dpi for black and white. – When scanning multiple cards, make sure the scan resolution is not more than 150 dpi for color, and 300 dpi for black and white. • Print Borders—Select the check box to print the scan image with a border around it.4 Click Apply.To use the application, touch Card Copy on the printer home screen, and then follow the instructions.

Using MyShortcutNote: A later version of this User's Guide may contain a direct link to the Administrator's Guide of thisapplication. To check for updates of this User's Guide, go to http://support.lexmark.com.Setting up and using the home screen applications 23

Use To Create shortcuts on the printer home screen, with settings for up to 25 frequently used copy, fax, or e-mail jobs.

To use the application, touch MyShortcut, and then follow the instructions on the printer display.

Setting up Multi Send

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of thisapplication. To check for updates of this User's Guide, go to http://support.lexmark.com.Use To Scan a document, and then send the scanned document to multiple destinations. Note: Make sure there is enough space in the printer hard disk.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Note: View the printer IP address on the printer home screen. The printer IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.2 Click Settings > Apps > Apps Management > Multi Send.3 From the Proﬁles section, click Add, and then customize the settings. Notes: • See the mouse‑over help beside each ﬁeld for a description of the setting. • If you select FTP or Share Folder as a destination, then make sure the location settings of the destination are correct. Type the correct IP address of the host computer where the speciﬁed destination is located. For more information on obtaining the IP address of the host computer, see “Finding the IP address of the computer” on page 19.4 Click Apply.To use the application, touch Multi Send on the printer home screen, and then follow the instructions on theprinter display.

Setting up Scan to Network

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of thisapplication. To check for updates of this User's Guide, go to http://support.lexmark.com.Setting up and using the home screen applications 24

Use To Scan a document and send it to a shared network folder. You can deﬁne up to 30 unique folder destinations. Notes: • The printer must have permission to write to the destinations. From the computer where the destination is speciﬁed, use sharing, security, and ﬁrewall settings to allow the printer at least a write access. For help, see the documentation that came with your operating system. • The Scan to Network icon appears only when one or more destinations are deﬁned. 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.2 Do either of the following: • Click Set up Scan to Network > Click here. • Click Settings > Apps > Apps Management > Scan to Network.3 Specify the destinations, and then customize the settings. Notes: • See the mouse-over help beside some of the ﬁelds for a description of the setting. • To make sure the location settings of the destination are correct, type the correct IP address of the host computer where the speciﬁed destination is located. For more information on obtaining the IP address of the host computer, see “Finding the IP address of the computer” on page 19. • Make sure the printer has access rights to the folder where the speciﬁed destination is located.4 Click Apply.To use the application, touch Scan to Network on the printer home screen, and then follow the instructions onthe printer display.

Setting up Remote Operator Panel

This application enables you to interact with the printer control panel even when you are not physically nearthe network printer. From your computer, you can view the printer status, release held print jobs, createbookmarks, and do other print-related tasks. 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.2 Click Settings > Remote Operator Panel Settings.3 Select the Enable check box, and then customize the settings.4 Click Submit.To use the application, click Remote Operator Panel > Launch VNC Applet.Setting up and using the home screen applications 25

Exporting and importing a conﬁguration

You can export conﬁguration settings into a text ﬁle, and then import the ﬁle to apply the settings to otherprinters. 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Note: View the IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.2 Export or import a conﬁguration ﬁle for one or multiple applications.

For one application

a Navigate to: Settings > Apps > Apps Management > select an application > Conﬁgure b Export or import the conﬁguration ﬁle. Notes: • If a JVM Out of Memory error occurs, then repeat the export process until the conﬁguration ﬁle is saved. • If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.

For multiple applications

Additional printer setup

Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Accessing the controller board

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. 1 Open the controller board access door.

1 Memory card connector

4 Close the shield, and then the access door.

1 2

Installing a memory card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.Warning—Potential Damage: Controller board electronic components are easily damaged by staticelectricity. Touch something metal on the printer before touching any controller board electronic componentsor connectors.Note: An optional memory card can be purchased separately and attached to the controller board. 1 Access the controller board. For more information, see “Accessing the controller board” on page 27.2 Unpack the memory card. Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so may cause damage.Additional printer setup 29

3 Align the notch (1) on the memory card with the ridge (2) on the connector.

1 2

4 Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place.

5 Close the controller board shield, and then the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Adding available options in the print driver” on page 46.Additional printer setup 30

Installing an optional card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.Warning—Potential Damage: Controller board electronic components are easily damaged by staticelectricity. Touch a metal surface on the printer before touching any controller board electronic componentsor connectors. 1 Access the controller board. For more information, see “Accessing the controller board” on page 27.2 Unpack the optional card. Warning—Potential Damage: Avoid touching the connection points along the edge of the card. Doing so may cause damage.3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.Additional printer setup 31

4 Push the card ﬁrmly into place.

Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be ﬂush with the controller board.

Installing an Internal Solutions Port

The controller board supports one optional Lexmark Internal Solutions Port (ISP).Note: This task requires a ﬂat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.Additional printer setup 32

4 Place the plastic bracket inside the ISP exterior cover until it clicks into place.

5 Slide and push the ISP solution into the plastic bracket.

1 2Additional printer setup 34

6 Secure the ISP solution to the plastic bracket using the long screw.

7 Tighten the two screws on the end of the ISP solution.

Additional printer setup 35

8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP.

9 Attach the ISP exterior cover at an angle by inserting the left hinges ﬁrst.Additional printer setup 36

10 Lower the rest of the cover, and then slide the cover to the right.

11 Run the ISP cable through the controller board shield.

Additional printer setup 37

12 Open the shield using the green handle.

13 Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board. Note: If you have installed a printer hard disk, then you need to remove it. For more information, see “Removing a printer hard disk” on page 41. To reinstall the printer hard disk, see “Installing a printer hard disk” on page 38.Additional printer setup 38

14 Close the shield.

15 Close the ISP exterior cover.

Note: When the printer software and any hardware options are installed, it may be necessary to manuallyadd the options in the printer driver to make them available for print jobs. For more information, see “Addingavailable options in the print driver” on page 46.

Installing a printer hard disk

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.Warning—Potential Damage: Controller board electronic components are easily damaged by staticelectricity. Touch a metal surface on the printer before touching any controller board electronic componentsor connectors. 1 Access the controller board. For more information, see “Accessing the controller board” on page 27. 2 Unpack the printer hard disk. 3 Install the printer hard disk on the controller board. Warning—Potential Damage: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage.Additional printer setup 39

a Using a ﬂat‑head screwdriver, loosen the screws.

b Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plug and the receptacle are color‑coded blue.Additional printer setup 40

c Align the screws on the printer hard disk to the slots on the controller board bracket, and then slide the printer hard disk onto the brackets.

d Tighten the two screws.

4 Close the controller board shield, and then close the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Adding available options in the print driver” on page 46.Additional printer setup 41

Removing a printer hard disk

Warning—Potential Damage: Controller board electronic components are easily damaged by staticelectricity. Touch a metal surface on the printer before touching any controller board electronic componentsor connectors. 1 Access the controller board. For more information, see “Accessing the controller board” on page 27. Note: This task requires a ﬂat‑head screwdriver.2 Loosen the screws that connect the printer hard disk to the controller board bracket.

3 Unplug the printer hard disk interface cable from the receptacle in the controller board, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out.

4 Hold the printer hard disk by the edges, and then remove it from the printer.5 Close the controller board shield, and then close the access door.Additional printer setup 42

Installing hardware options

Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.Install the printer and any hardware options you have purchased in the following order: • Printer stand • Optional 250‑ or 550‑sheet tray • PrinterFor more information on installing a printer stand, optional 250‑ or 550‑sheet tray, or spacer, see the setupsheet that came with the option.

Installing optional trays

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. 1 Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.Additional printer setup 43

2 Unpack the tray, and then remove all packing material.

3 Pull out the tray from the base.

4 Remove any packing material from inside the tray.

5 Insert the tray into the base.6 Place the tray near the printer.7 Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked.Additional printer setup 44

8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

Notes: • When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Adding available options in the print driver” on page 46. • To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.Additional printer setup 45

Attaching cables CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement. CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, anywireless network adapter, or the printer in the areas shown while actively printing.

Use the To 1 Power cord socket Connect the printer to a properly grounded electrical outlet. 2 Power switch Turn on or turn off the printer. 3 Ethernet port Connect the printer to an Ethernet network. 4 EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the adapter plug to access the port.Additional printer setup 46

Use the To 5 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL ﬁlter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes. 6 USB port Attach a keyboard or any compatible option. 7 USB printer port Connect the printer to a computer. 8 Security slot Attach a lock to secure the printer in place.

Setting up the printer software

Installing the printer software

1 Obtain a copy of the software installer package. • From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system.2 Run the installer, and then follow the instructions on the computer screen.3 For Macintosh users, add the printer. Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.

Adding available options in the print driver

For Windows users 1 Open the printers folder.2 Select the printer you want to update, and then do the following: • For Windows 7 or later, select Printer properties. • For earlier versions, select Properties.3 Navigate to the Conﬁguration tab, and then select Update Now ‑ Ask Printer.4 Apply the changes.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.2 Navigate to the list of hardware options, and then add any installed options.3 Apply the changes.Additional printer setup 47

NetworkingNotes: • Purchase a MarkNet N8350 wireless network adapter for MX510, MX511, and MX517 printer models or MarkNet N8352 wireless network adapter for MX410 and MX417 printer models before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the setup sheet that came with the adapter. • A Service Set Identiﬁer (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), and WPA2 are types of security used on a network.

Preparing to set up the printer on an Ethernet network

To conﬁgure your printer to connect to an Ethernet network, organize the following information before youbegin:Note: If your network automatically assigns IP addresses to computers and printers, continue on to installingthe printer. • A valid, unique IP address for the printer to use on the network • The network gateway • The network mask • A nickname for the printer (optional) Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.You will need an Ethernet cable to connect the printer to the network and an available port where the printercan physically connect to the network. Use a new network cable when possible to avoid potential problemscaused by a damaged cable.

Preparing to set up the printer on a wireless network

Notes: • Make sure your wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter. • Make sure your access point (wireless router) is turned on and is working properly.Make sure you have the following information before setting up the printer on a wireless network: • SSID—The SSID is also referred to as the network name. • Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc. • Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks. Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.Additional printer setup 48

• Security Method—There are four basic options for Security Method:

– WEP key If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key. – WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network. – 802.1X–RADIUS If you are installing the printer on an 802.1X network, then you may need the following: • Authentication type • Inner authentication type • 802.1X user name and password • Certiﬁcates – No security If your wireless network does not use any type of security, then you will not have any security information. Note: We do not recommend using an unsecured wireless network.

Notes: – If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter, and then look for the network name. If you cannot ﬁnd the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person. – To ﬁnd the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.

Connecting the printer using the Wireless Setup Wizard

Before you begin, make sure that: • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless network adapter. • An Ethernet cable is disconnected from the printer. • Active NIC is set to Auto. To set this to Auto, navigate to:

> Network/Ports > Active NIC > Auto >

Note: Make sure to turn off the printer, then wait for at least ﬁve seconds, and then turn the printer back on. 1 From the printer control panel, navigate to:

Use To Search for networks Show available wireless connections. Note: This menu shows all broadcast secured or unsecured SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup.

3 Follow the instructions on the printer display.

Connecting the printer to a wireless network using Wi‑Fi Protected Setup

Before you begin, make sure that: • The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certiﬁed or WPS‑compatible. For more information, see the documentation that came with your access point. • A wireless network adapter installed in your printer is attached and working properly. For more information, see the instruction sheet that came with the wireless network adapter.

Using the Personal Identiﬁcation Number (PIN) method

1 From the printer control panel, navigate to:

> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup > Wi‑Fi Protected Setup > Start PIN Method 2 Copy the eight‑digit WPS PIN. 3 Open a Web browser, and then type the IP address of your access point in the address ﬁeld. Notes: • The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 4 Access the WPS settings. For more information, see the documentation that came with your access point. 5 Enter the eight‑digit PIN, and then save the setting.Additional printer setup 50

Connecting the printer to a wireless network using the Embedded Web

ServerBefore you begin, make sure that: • Your printer is connected temporarily to an Ethernet network. • A wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter. 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Network/Ports > Wireless.3 Modify the settings to match the settings of your access point (wireless router). Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network mode, and channel.4 Click Submit.5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least ﬁve seconds, and then turn the printer back on.6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x] section, see if the status is Connected.

Changing port settings after installing an internal solutions port

Notes: • If the printer has a static IP address, then do not change the conﬁguration. • If the computers are conﬁgured to use the network name instead of an IP address, then do not change the conﬁguration. • If you are adding a wireless internal solutions port (ISP) to a printer previously conﬁgured for an Ethernet connection, then disconnect the printer from the Ethernet network.

For Windows users

1 Open the printers folder.2 From the shortcut menu of the printer with the new ISP, open the printer properties.3 Conﬁgure the port from the list.4 Update the IP address.5 Apply the changes.Additional printer setup 51

For Macintosh users

1 From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.2 Type the IP address in the address ﬁeld.3 Apply the changes.

Setting up serial printing (Windows only)

1 Set the parameters in the printer. a From the control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the settings, if necessary. c Apply the changes.2 From your computer, open the printers folder, and then select your printer.3 Open the printer properties, and then select the COM port from the list.4 Set the COM port parameters in Device Manager.

Notes: • Serial printing reduces printing speed. • Make sure that the serial cable is connected to the serial port on your printer.

Verifying printer setup

When all hardware and software options are installed and the printer is turned on, verify that the printer is setup correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. If an option you installed is not listed, then it is not installed correctly. Remove the option, and then install it again. • Network setup page—If your printer has networking support, then use this page to verify that the network connection is working. This page also provides important information that aids network printing conﬁguration.

Printing a menu settings page

From the home screen, navigate to:

> Reports > Menu Settings Page

Additional printer setup 52

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. Thispage also provides important information that aids network printing conﬁguration. 1 From the home screen, navigate to:

> Reports > Network Setup Page

2 Check the ﬁrst section of the network setup page, and conﬁrm that the status is Connected. If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page.Loading paper and specialty media 53

Loading paper and specialty media

The selection and handling of paper and specialty media can affect how reliably documents print. For moreinformation, see “Avoiding jams” on page 221 and “Storing paper” on page 70.

3 Select the width or height, and then touch .

Loading trays CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray completely. Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may cause a jam.Loading paper and specialty media 54

2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.

1 LT L LG R A EX EC 4 B5

A5

2Loading paper and specialty media 55

3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading.

Notes: • For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to accommodate their length. • When loading legal‑size paper, the length guide extends beyond the base leaving the paper exposed to dust. To protect the paper from dust, you can purchase a dust cover separately. For more information, contact customer support. • If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide tab toward the center of the tray to the A6‑size position. • Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray.Loading paper and specialty media 56

4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

5 Load the paper stack.

Loading paper and specialty media 57

Notes: • Load with the printable side facedown when using recycled or preprinted paper. • Load prepunched paper with the holes on the top edge toward the front of the tray. • Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sided printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray. • Make sure the paper is below the maximum paper ﬁll indicator located on the side of the width guide.

6 Insert the tray.

7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems.Loading paper and specialty media 58

Loading the multipurpose feeder

Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as cardstock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead. 1 Open the multipurpose feeder.

a Pull the multipurpose feeder extender.

Loading paper and specialty media 59

b Pull the extender gently so that the multipurpose feeder is fully extended and open.

2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading.

3 Prepare the paper or specialty media for loading.

• Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

• Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, and then fan them. Straighten the edges on a level surface. Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.Loading paper and specialty media 60

• Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface.

4 Load the paper or specialty media.

Notes: • Do not force paper or specialty media into the multipurpose feeder. • Make sure the paper or specialty media is below the maximum paper ﬁll indicator located on the paper guides. Overﬁlling may cause paper jams.

• Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer ﬁrst. For more information on loading transparencies, see the packaging that the transparencies came in.Loading paper and specialty media 61

Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place.

• Load envelopes with the ﬂap on the left side facedown.

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer.5 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder.

Linking and unlinking trays

The printer links trays when the speciﬁed paper size and type are the same. When a linked tray becomes empty,paper feeds from the next linked tray. To prevent trays from linking, assign a unique custom paper type name.

Linking and unlinking trays

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Paper Menu.3 Change the paper size and type settings for the trays you are linking. • To link trays, make sure the paper size and type for the tray match that of the other tray. • To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.4 Click Submit.Note: You can also change the paper size and type settings using the printer control panel. For moreinformation, see “Setting the paper size and type” on page 53.Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in theprinter. The temperature of the fuser varies according to the speciﬁed paper type. Printing issues may occurif settings are not properly conﬁgured.Loading paper and specialty media 63

Creating a custom name for a paper type

Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Paper Menu > Custom Names.3 Select a custom name, and then type a custom paper type name.4 Click Submit.5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Using the printer control panel

1 From the home screen, navigate to:

> Paper Menu > Custom Names

2 Select a custom name, and then type a custom paper type name.

3 Touch .4 Touch Custom Types, and then verify that the new custom paper type name has replaced the custom name.

Assigning a custom paper type

Using the Embedded Web ServerAssign a custom paper type name to a tray when linking or unlinking trays. 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Paper Menu > Custom Types.3 Select a custom paper type name, and then select a paper type Note: Paper is the factory default paper type for all user‑deﬁned custom names.4 Click Submit.Loading paper and specialty media 64

Using the printer control panel

1 From the home screen, navigate to:

> Paper Menu > Custom Types

2 Select a custom paper type name, and then select a paper type Note: Paper is the factory default paper type for all user‑deﬁned custom names.

3 Touch .

Conﬁguring a custom name

Using the Embedded Web Server1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Paper Menu > Custom Types.3 Select a custom name you want to conﬁgure, then select a paper or specialty media type, and then click Submit.

Using the printer control panel

1 From the home screen, navigate to:

> Paper Menu > Custom Types

2 Select a custom name you want to conﬁgure, and then touch .

Paper and specialty media guide 65

Paper and specialty media guide

Using specialty media

Tips on using letterhead

• Use letterhead designed speciﬁcally for laser printers. • Print samples on the letterhead being considered for use before buying large quantities. • Before loading letterhead, ﬂex, fan, and straighten the stack to prevent sheets from sticking together. • Page orientation is important when printing on letterhead. For information on how to load letterhead, see: – “Loading trays” on page 53 – “Loading the multipurpose feeder” on page 58

Tips on using transparencies

• Print a test page on the transparencies being considered for use before buying large quantities. • Feed transparencies from the standard tray, or the multipurpose feeder. • Use transparencies designed speciﬁcally for laser printers. Transparencies must be able to withstand temperatures up to 185°C (365°F) without melting, discoloring, offsetting, or releasing hazardous emissions. Note: If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Paper menu, then transparencies can be printed at a temperature up to 195°C (383°F). • Avoid getting ﬁngerprints on the transparencies to prevent print quality problems. • Before loading transparencies, ﬂex, fan, and straighten the stack to prevent sheets from sticking together.

Tips on using envelopes

Print samples on the envelopes being considered for use before buying large quantities. • Use envelopes designed speciﬁcally for laser printers. Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 230°C (446°F) without sealing, wrinkling, curling excessively, or releasing hazardous emissions. • For best performance, use envelopes made from 90‑g/m2 (24‑lb bond) paper or 25% cotton. All‑cotton envelopes must not exceed 75‑g/m2 (20‑lb bond) weight. • Use only new envelopes from undamaged packages. • To optimize performance and minimize jams, do not use envelopes that: – Have excessive curl or twist – Are stuck together or damaged in any way – Have windows, holes, perforations, cutouts, or embossing – Have metal clasps, string ties, or folding bars – Have an interlocking design – Have postage stamps attached – Have any exposed adhesive when the ﬂap is in the sealed or closed positionPaper and specialty media guide 66

– Have bent corners

– Have rough, cockle, or laid ﬁnishes • Adjust the width guides to ﬁt the width of the envelopes.Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or sealenvelopes.

Tips on using labels

Print samples on the labels being considered for use before buying large quantities.Note: Use only paper label sheets. Vinyl, pharmacy, and two‑sided labels are not supported.For more information on label printing, characteristics, and design, see the Card Stock & Label Guide availableat http://support.lexmark.com.When printing on labels: • Use labels designed speciﬁcally for laser printers. Check with the manufacturer or vendor to verify that: – The labels can withstand temperatures up to 240°C (464°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions. – Label adhesives, face sheet (printable stock), and topcoats can withstand up to 172‑kPa (25‑psi) pressure without delaminating, oozing around the edges, or releasing hazardous fumes. • Do not use labels with slick backing material. • Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner cartridge warranties. • Do not use labels with exposed adhesive. • Do not print within 1 mm (0.04 inch) of the edge of the label, of the perforations, or between die‑cuts of the label. • Make sure the adhesive backing does not reach to the edge of the sheet. Zone coating of the adhesive should be at least 1 mm (0.04 inch) away from edges. Adhesive material contaminates the printer and could void the warranty. • If zone coating of the adhesive is not possible, then remove a 2‑mm (0.08‑inch) strip on the leading and driver edge, and then use a non‑oozing adhesive. • Portrait orientation is recommended, especially when printing bar codes.

Tips on using card stock

Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content,thickness, and texture, can signiﬁcantly impact print quality. Print samples on the card stock being consideredfor use before buying large quantities.When printing on card stock: • Make sure the Paper Type is Card Stock. • Select the appropriate Paper Texture setting. • Be aware that preprinting, perforation, and creasing may signiﬁcantly affect the print quality and cause jams or other paper handling problems. • Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to 240°C (464°F) without releasing hazardous emissions.Paper and specialty media guide 67

• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi‑liquid and volatile components into the printer. • Use grain short card stock when possible.

Paper guidelinesSelecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sampleof the paper or specialty media before buying large quantities.

CurlCurl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl canoccur after the paper passes through the printer, where it is exposed to high temperatures. Storing paperunwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior toprinting and can cause feeding problems.

SmoothnessPaper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. Ifpaper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100and 300 Sheffield points; however, smoothness between 150 and 250 Sheffield points produces the best printquality.

Moisture contentThe amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changesthat can degrade its performance.Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.Extend the time to several days if the storage or transportation environment is very different from the printerenvironment. Thick paper may also require a longer conditioning period.

Grain directionGrain refers to the alignment of the paper ﬁbers in a sheet of paper. Grain is either grain long, running the lengthof the paper, or grain short, running the width of the paper.Paper and specialty media guide 68

For 60–90‑g/m2 (16–24‑lb) bond paper, grain long paper is recommended.

Fiber contentMost high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content providesthe paper with a high degree of stability resulting in fewer paper feeding problems and better print quality.Paper containing ﬁbers such as cotton can negatively affect paper handling.

Selecting paperUsing the appropriate paper prevents jams and helps ensure trouble‑free printing.To help avoid paper jams and poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, types, or weights in the same tray; mixing results in jams. • Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing.

Selecting preprinted forms and letterhead

Use these guidelines when selecting preprinted forms and letterhead: • Use grain long for 60 to 90 g/m2 (16 to 24 lb) weight paper. • Use only forms and letterhead printed using an offset lithographic or engraved printing process. • Avoid papers with rough or heavily textured surfaces.Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able towithstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks thatare not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements;latex inks might not. When in doubt, contact the paper supplier.Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) withoutmelting or releasing hazardous emissions.

Using recycled paper and other office papers

As an environmentally conscientious company, Lexmark supports the use of recycled paper producedspeciﬁcally for use in laser (electrophotographic) printers.While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papersthat represent recycled cut size copier papers available on the global market. This scientiﬁc testing is conductedwith rigor and discipline. Many factors are taken into consideration both separately and as a whole, includingthe following: • Amount of post-consumer waste (Lexmark tests up to 100% post-consumer waste content.) • Temperature and humidity conditions (Testing chambers simulate climates from all over the world.) • Moisture content (Business papers should have low moisture: 4–5%.) • Bending resistance and proper stiffness means optimum feeding through the printer. • Thickness (impacts how much can be loaded into a tray)Paper and specialty media guide 69

• Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper) • Surface friction (determines how easily sheets can be separated) • Grain and formation (impacts curling, which also inﬂuences the mechanics of how the paper behaves as it moves through the printer) • Brightness and texture (look and feel)Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degreeof control over foreign matter. And while recycled papers are one good path to printing in an environmentallyresponsible manner, they are not perfect. The energy required to de-ink and deal with additives such ascolorants and “glue” often generates more carbon emissions than does normal paper production. However,using recycled papers enables better resource management overall.Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of itsproducts. To gain a better understanding of the impact of printers on the environment, the companycommissioned a number of life cycle assessments and found that paper was identiﬁed as the primary contributor(up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life). Thisis due to the energy-intensive manufacturing processes required to make paper.Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycledpaper is one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-equipped to help customers minimize printing and copying waste. In addition, the company encouragespurchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices.Lexmark does not endorse speciﬁc suppliers, although a converter’s product list for special applications ismaintained. However, the following paper choice guidelines will help alleviate the environmental impact ofprinting: 1 Minimize paper consumption.2 Be selective about the origin of wood ﬁber. Buy from suppliers who carry certiﬁcations such as the Forestry Stewardship Council (FSC) or the Program for the Endorsement of Forest Certiﬁcation (PEFC). These certiﬁcations guarantee that the paper manufacturer uses wood pulp from forestry operators that employ environmentally and socially responsible forest management and restoration practices.3 Choose the most appropriate paper for printing needs: normal 75 or 80 g/m2 certiﬁed paper, lower weight paper, or recycled paper.

Unacceptable paper examples

Test results indicate that the following paper types are at risk for use with laser printers: • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers • Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm (± 0.9 in.), such as optical character recognition (OCR) forms. In some cases, registration can be adjusted with a software application to successfully print on these forms.) • Coated papers (erasable bond), synthetic papers, thermal papers • Rough-edged, rough or heavily textured surface papers or curled papers • Recycled papers that fail EN12281:2002 (European testing) • Paper weighing less than 60 g/m2 (16 lb) • Multiple part forms or documentsPaper and specialty media guide 70

For more information about Lexmark, visit www.lexmark.com. General sustainability-related information canbe found at the Environmental Sustainability link.

Storing paperUse these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity between 40 and 60 percent. • Store paper in cartons, on a pallet or shelf, rather than on the ﬂoor. • Store individual packages on a ﬂat surface. • Do not store anything on top of individual paper packages. • Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and ﬂat.

Supported paper sizes, types, and weights

Supported paper sizes

A4210 x 297 mm(8.27 x 11.7 in.)A5 X148 x 210 mm(5.83 x 8.27 in.)A6 X X105 x 148 mm(4.13 x 5.83 in.)1 Paper is supported only if the paper size setting is set to Universal.2 Paper is supported only in MX510, MX511, and MX517 printer models.3Paper is supported in two‑sided printing only if the width is at least 210 mm (8.27 in.) and the length is at least279.4 mm (11 in.). The smallest supported Universal paper size is supported only in the multipurpose feeder.4 Paper is supported in MX410 and MX417 printer models only if the width is at least 215.9 mm (8.5 in.) and the length

is at least 296.9 mm (11.7 in.).

5 Paper is supported in MX410 and MX417 printer models only if the length is at least 296.9 mm (11.7 in.).Paper and specialty media guide 71

76.2 x 127 mm (3 x 5 in.)

to 215.9 x 359.92 mm(8.5 x 14.17 in.)7 3/4 Envelope X X X X(Monarch)98.4 x 190.5 mm(3.875 x 7.5 in.)9 Envelope X X X X98.4 x 226.1 mm(3.875 x 8.9 in.)1 Paper is supported only if the paper size setting is set to Universal.2 Paper is supported only in MX510, MX511, and MX517 printer models.3Paper is supported in two‑sided printing only if the width is at least 210 mm (8.27 in.) and the length is at least279.4 mm (11 in.). The smallest supported Universal paper size is supported only in the multipurpose feeder.4 Paper is supported in MX410 and MX417 printer models only if the width is at least 215.9 mm (8.5 in.) and the length

is at least 296.9 mm (11.7 in.).

5 Paper is supported in MX410 and MX417 printer models only if the length is at least 296.9 mm (11.7 in.).Paper and specialty media guide 72

Recycled1 One‑sidedpaper labels designed for laser printers are supported for occasional use. We recommend printing onlyup to 20 pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.2 Use envelopes that lie ﬂat when individually placed on a table facedown.Paper and specialty media guide 73

Custom Type [x]

1 One‑sidedpaper labels designed for laser printers are supported for occasional use. We recommend printing onlyup to 20 pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.2 Use envelopes that lie ﬂat when individually placed on a table facedown.Printing 74

PrintingPrinting a document

Printing formsUse Forms and Favorites to quickly and easily access frequently used forms or other information that is regularlyprinted. Before you can use this application, ﬁrst set it up on the printer. For more information, see “Setting upForms and Favorites” on page 21. 1 From the home screen, navigate to: Forms and Favorites > select the form from the list > enter the number of copies > adjust other settings2 Apply the changes.

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before sending theprint job. 1 From the document that you are trying to print, open the Print dialog.2 If necessary, adjust the settings.3 Send the print job.

Adjusting toner darkness

Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Print Settings > Quality Menu > Toner Darkness.3 Adjust the setting, and then click Submit.

Using the printer control panel

1 From the home screen, navigate to:

> Settings > Print Settings > Quality Menu > Toner Darkness

2 Adjust the setting, and then touch .

Printing 75

Printing from a mobile device

Notes: • Make sure that the printer and mobile device share the same wireless network. For more information on conﬁguring the wireless settings of your mobile device, see the documentation that came with the device. • Mobile printing is available only in some printer models.

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. Itallows you to print directly to any Mopria‑certiﬁed printer.Note: Before printing, make sure that the Mopria Print Service is enabled. 1 From the home screen of your mobile device, launch a compatible application.2 Tap Print, and then select the printer.3 Send the print job.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to printto any Google Cloud Print‑ready printer. 1 From the home screen of your mobile device, launch an enabled application.2 Tap Print, and then select the printer.3 Send the print job.

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁedprinter.

Notes: • This application is supported only in some Apple devices. • This application is supported only in some printer models. 1 From the home screen of your mobile device, launch a compatible application.2 Select an item to print, and then tap the share icon.3 Tap Print, and then select a printer.4 Print the document.Printing 76

Printing from a mobile device using Lexmark Mobile Print

Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. 1 Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application.2 Select a printer.3 Print the document.

Printing from a ﬂash drive

Printing from a ﬂash drive

Notes: • Before printing an encrypted PDF ﬁle, you will be prompted to type the ﬁle password from the printer control panel. • You cannot print ﬁles for which you do not have printing permissions. 1 Insert a ﬂash drive into the USB port.

Notes: • A ﬂash drive icon appears on the printer home screen when a ﬂash drive is inserted. • If you insert the ﬂash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the ﬂash drive. • If you insert the ﬂash drive while the printer is processing other print jobs, then Busy appears on the printer display. After these print jobs are processed, you may need to view the held jobs list to print documents from the ﬂash drive. Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. Loss of data can occur.Printing 77

2 From the printer control panel, touch the document you want to print.3 Touch the arrows to get a preview of the document.

4 Use or to specify the number of copies to be printed, and then touch Print. Notes: • Do not remove the ﬂash drive from the USB port until the document has ﬁnished printing. • If you leave the ﬂash drive in the printer after leaving the initial USB menu screen, then touch Held Jobs on the home screen to print ﬁles from the ﬂash drive.

Supported ﬂash drives and ﬁle types

Notes: • High‑speed USB ﬂash drives must support the full‑speed standard. Low-speed USB devices are not supported. • USB ﬂash drives must support the File Allocation Table (FAT) system. Devices formatted with New Technology File System (NTFS) or any other ﬁle system are not supported.Printing 78

Printing conﬁdential and other held jobs

Storing print jobs in the printer

1 From the home screen, navigate to:

> Security > Conﬁdential Print > select a print job type Use To Max Invalid PIN Limit the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted. Conﬁdential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer control panel. Note: The PIN is set from the computer. It must be four digits, using the numbers 0–9. Repeat Job Expiration Print and store print jobs in the printer memory. Verify Job Expiration Print one copy of a print job and hold the remaining copies. It lets you examine if the ﬁrst copy is satisfactory or not. The print job is automatically deleted from the printer memory when all copies are printed. Notes: • Conﬁdential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. • You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel. • All print jobs that can be initiated by the user at the printer are called held jobs.Printing 79

Use To Reserve Job Expiration Store print jobs for printing at a later time. Note: The print jobs are held until deleted from the Held Jobs menu. Notes: • Conﬁdential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. • You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel. • All print jobs that can be initiated by the user at the printer are called held jobs.

2 Touch .

Printing held jobs

1 From the document you are trying to print, open the Print dialog.2 Select the printer, and then do the following: • For Windows users, click Properties or Preferences, and then click Print and Hold. • For Macintosh users, select Print and Hold.3 Select the print job type.4 If necessary, assign a user name.5 Send the print job.6 From the printer home screen, touch Held Jobs.7 Send the print job.

Modifying conﬁdential print settings

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Security > Conﬁdential Print Setup.3 Modify the settings: • Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that user are deleted. • Set an expiration time for conﬁdential print jobs. When a user has not printed the jobs within that time, all of the jobs for that user are deleted.4 Click Submit to save the modiﬁed settings.Printing 80

Printing information pages

Printing a font sample list

1 From the home screen, navigate to:

> Reports > Print Fonts

2 Touch PCL Fonts or PostScript Fonts.

Printing a directory list

A directory list shows the resources stored in a ﬂash memory or in the printer hard disk.From the home screen, navigate to:

> Reports > Print Directory

Canceling a print job

Canceling a print job from the printer control panel

1 From the printer control panel, touch Cancel Job or press on the keypad.2 Touch the print job you want to cancel, and then touch Delete Selected Jobs. Note: If you press on the keypad, then touch Resume to return to the home screen.

Canceling a print job from the computer

1 Depending on the operating system, do either of the following: • Open the printers folder, and then select your printer. • From the System Preferences in the Apple menu, navigate to your printer.2 Select the print job to cancel.Copying 81

CopyingAutomatic document feeder (ADF) Scanner glass

Use the ADF for multiple‑page documents

including two-sided pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Making copies

Making a quick copy

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure the size of the original document and the size of the copy paper are the same.

3 From the printer control panel, press .

Copying using the ADF

1 Load an original document faceup, short edge ﬁrst into the ADF tray. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.Copying 82

• The ADF indicator light comes on when the paper is loaded properly.2 Adjust the paper guides.3 From the home screen, navigate to: Copy > specify the copy settings > Copy It

Copying using the scanner glass

1 Place an original document facedown on the scanner glass in the upper left corner.2 From the home screen, navigate to: Copy > specify the copy settings > Copy It If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the next page.3 Touch Finish the Job.

Copying photos1 Place a photo facedown on the scanner glass in the upper left corner.2 From the home screen, navigate to:

Copy > Content > Photo >

3 From the Content Source menu, select the appropriate setting that best matches the original photo.

4 Touch > Copy It

Note: If you have more photos to copy, then place the next photo on the scanner glass, and then touch Scan the next page.5 Touch Finish the Job.

Copying on specialty media

Copying on transparencies1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 From the home screen, navigate to: Copy > Copy from > select the size of the original documentCopying 83

3 Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that support transparencies, then navigate to: Manual Feeder > select the size of the transparencies > Transparency4 Load transparencies into the multipurpose feeder, and then touch Copy It.

Copying on letterhead1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 From the home screen, navigate to: Copy > Copy from > select the size of the original document3 Touch Copy to > Manual Feeder.4 Place the letterhead faceup, top edge ﬁrst into the multipurpose feeder.5 Select the size of the letterhead, and then touch Letterhead > Copy It.

Customizing copy settings

Copying to a different size

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to: Copy > Copy from > select the size of the original document4 Navigate to: Copy to > select a new size for the copy > Copy It Note: If the selected paper size is different from the “Copy from” size, then the printer scales the size automatically.

Making copies using paper from a selected tray

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.Copying 84

Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to: Copy > Copy from > select the size of the original document4 Touch Copy to, and then select the tray that contains the paper type you want to use.5 Touch Copy It.

Copying different paper sizes

Use the ADF to copy original documents with different paper sizes. Depending on the paper sizes loaded andthe “Copy to” and “Copy from” settings, each copy is either printed on mixed paper sizes (Example 1) or scaledto ﬁt a single paper size (Example 2).

Example 1: Copying on mixed paper sizes

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to: Copy > Copy from > Mixed Sizes > Copy to > Auto Size Match > Copy It The scanner identiﬁes the different paper sizes as they are scanned. Copies are printed on mixed paper sizes corresponding to the paper sizes of the original document.

Example 2: Copying on a single paper size

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to: Copy > Copy from > Mixed Sizes > Copy to > Letter > Copy It The scanner identiﬁes the different paper sizes as they are scanned, and then scales the mixed paper sizes to ﬁt on the paper size selected.Copying 85

Copying on both sides of the paper (duplexing)

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to: Copy > Sides (Duplex) > select the preferred duplexing method Note: For the preferred duplexing method, the ﬁrst number represents sides of the original documents while the second number represents sides of the copy. For example, select “2 sided to 2 sided” if you have two-sided original documents and you want two‑sided copies.

4 Touch > Copy It.

Reducing or enlarging copies

Copies can be scaled from 25% to 400% of the original document size.1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, touch Copy.

4 From the Scale area, touch or to enlarge or reduce your copies.

Notes: • The factory default setting for Scale is Auto. • If you leave Scale set to Auto, then the content of your original document will be scaled to ﬁt the size of the paper onto which you are copying. • Touching Copy to or Copy from after setting Scale manually changes the scale value back to Auto.5 Touch Copy It.

Adjusting copy quality

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.Copying 86

• The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to: Copy > Content4 Touch the button that best represents the content type of the document you are copying. • Text—The content of the original document is mostly text or line art. • Text/Photo—The original document is a mixture of text, graphics, and photos. • Photo—The original document is mostly a photo or an image. • Graphics—The original document is mostly business‑type graphics, such as pie charts, bar charts, and animations.

5 Touch .6 Touch the button that best represents the content source of the document you are copying. • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. • Magazine—The original document is from a magazine. • Press—The original document was printed using a printing press. • Black/White Laser—The original document was printed using a mono laser printer. • Photo/Film—The original document is a photo from a ﬁlm. • Newspaper—The original document is from a newspaper. • Other—The original document was printed using an alternate or unknown printer.

7 Touch > Copy It.

Collating copiesIf you print multiple copies of a document, then you can choose to print the copies as a set (collated) or to printthe copies as groups of pages (not collated). Collated Not collated

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to:

Placing separator sheets between copies

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to: Copy > Separator Sheets Note: Set Collate to “1,2,3 ‑ 1,2,3” to place separator sheets between copies. If Collate is set to “1,1,1 ‑ 2,2,2,” then the separator sheets are added to the end of the copy job. For more information, see “Collating copies” on page 86.4 Select one of the following: • Between Copies • Between Jobs • Between Pages • Off

5 Touch > Copy It.

Copying multiple pages onto a single sheet

In order to save paper, you can copy either two or four consecutive pages of a multiple‑page document ontoa single sheet of paper.

Notes: • Make sure to set the paper size to letter, legal, A4, or JIS B5. • Make sure to set the copy size to 100%. 1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to:

Copy > Paper Saver > select the output you want > > Copy It Note: If Paper Saver is set to Off, then the Print Page Borders option is unavailable.Copying 88

Placing information on copies

Placing a header or footer on pages

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to: Copy > Header/Footer

4 Select Header or Footer, and then touch .

5 Select where you want to insert the header or footer, then select a text option, and then touch .

6 Select where you want to print the header or footer, and then touch .

7 From the Header/Footer menu, touch > Copy It.

Placing an overlay message on each page

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to:

Copy > Overlay > select an overlay message > .

Canceling a copy job

Canceling a copy job while the original document is in the ADF

When the ADF begins processing a document, touch Cancel Job on the printer control panel.Copying 89

Canceling a copy job while copying pages using the scanner glassFrom the home screen, touch Cancel Job.Canceling appears on the display. When the job is canceled, the Copy screen appears.

Canceling a copy job while pages are being printed

1 From the printer control panel, touch Cancel Job or press on the keypad.2 Touch the job you want to cancel, and then touch Delete Selected Jobs.Note: If you press on the keypad, then touch Resume to return to the home screen.

Understanding the copy options

Copy fromThis option opens a screen where you can select the paper size of the original document. • Touch the paper size that matches the original document. • To copy an original document that contains mixed paper sizes with the same width, touch Mixed Sizes. • To set the printer to automatically detect the size of the original document, touch Auto Size Sense.

Copy toThis option opens a screen where you can enter the paper size and type on which your copies will be printed. • Touch the paper size and type that matches the paper loaded. • If the settings for “Copy from” and “Copy to” are different, then the printer automatically adjusts the Scale setting to accommodate the difference. • If the paper type or size that you want to copy onto is not loaded in one of the trays, then touch Manual Feeder, and manually load the paper in the multipurpose feeder. • When “Copy to” is set to Auto Size Match, each copy matches the paper size of the original document. If a matching paper size is not in one of the trays, then Paper size not found appears and prompts to load a paper in a tray or multipurpose feeder.

ScaleThis option lets you scale the document from 25% to 400% of the original document size. You can also setautomatic scaling. • When copying to a different paper size, such as from legal‑size to letter‑size paper, set the “Copy from” and “Copy to” paper sizes automatically to scale the scan image to ﬁt the size of the paper onto which you are copying.

• To decrease or increase the value by 1%, touch or on the printer control panel. To make a continuous decrease or increase in value, hold the button for two seconds or more.Copying 90

DarknessThis option lets you adjust how light or dark the copies are in relation to the original document.

Sides (Duplex)This option lets you make one- or two-sided copies from one- or two-sided original documents.

CollateThis option keeps the pages of a print job stacked in sequence when printing multiple copies of the document.

CopiesThis option lets you set the number of copies to be printed.

ContentThis option lets you set the original document type and source.Select from the following content types: • Graphics—The original document is mostly business‑type graphics such as pie charts, bar charts, and animations. • Photo—The original document is mostly a photo or an image. • Text—The content of the original document is mostly text or line art. • Text/Photo—The original document is a mixture of text, graphics, and photos.Select from the following content sources: • Black/White Laser—The original document was printed using a mono laser printer. • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. • Magazine—The original document is from a magazine. • Newspaper—The original document is from a newspaper. • Other—The original document was printed using an alternate or unknown printer. • Photo/Film—The original document is a photo from ﬁlm. • Press—The original document was printed using a printing press.

Save As ShortcutThis option lets you save the current settings by assigning a shortcut name.Note: Selecting this option automatically assigns the next available shortcut number.Copying 91

Margin ShiftThis option lets you increase or reduce the size of the margin of a page by shifting the scanned image.Touch or to set the margin you want. If the additional margin is too large, then the copy will be cropped.

Edge EraseThis option lets you remove smudges or marks around the edges of a document. You can choose to removean equal area around all four sides of the paper, or pick a particular edge. Edge Erase also removes whateveris within the area selected, leaving nothing on that portion of the scan.

OverlayThis option lets you create a watermark (or message) that overlays the content of your copy. You can choosefrom Conﬁdential, Copy, Draft, Urgent, and Custom. You can type a custom message in the ”Enter the CustomText Overlay and press OK” ﬁeld. The message will appear, faintly, in large print across each page.

Cover Page Setup

This option lets you set up the cover page of copies and booklets.

Separator SheetsThis option lets you place a blank sheet of paper between copies, prints, pages, print jobs or copy jobs. Theseparator sheets can be drawn from a tray that contains a type or color of paper that is different from the paperyour copies are printed on.

Header/FooterThis option lets you insert a header or footer and specify its location on a page.Select one of the following: • Bates number • Custom text • Date/Time • Page number

Paper SaverThis option lets you print two or more pages of an original document on the same page. Paper Saver is alsocalled N-up printing where N stands for the number of pages. For example, 2-up would print two pages of yourdocument on a single page, and 4-up would print four pages of your document on a single page.Copying 92

Create BookletThis option lets you create a sequence of printed and collated pages that, when folded, forms a booklet halfthe page size of the original document and with all the pages in order. You can choose between one‑sided andtwo‑sided.Note: This option appears only when a printer hard disk is installed.

Custom JobThis option lets you combine multiple scan jobs into a single job and appears only when a working printer harddisk is installed.

Adjust ADF Skew

This option lets you straighten scanned images that are slightly skewed when received from the ADF tray.E-mailing 93

E-mailingAutomatic document feeder (ADF) Scanner glass

Use the ADF for multiple‑page documents.

Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Setting up the e-mail function

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > E-mail/FTP Settings > E-mail Settings.3 Enter the appropriate information, and then click Submit.

Creating an e-mail shortcut

Creating an e-mail shortcut using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings.3 From the Other Settings column, click Manage Shortcuts > E-mail Shortcut Setup.E-mailing 94

4 Type a unique name for the e‑mail recipient, and then type the e‑mail address. If you are entering multiple addresses, then separate each address with a comma.5 Click Add.

Creating an e-mail shortcut using the printer control panel

1 From the home screen, navigate to:

E-mail > Recipient(s) > type the recipient’s e‑mail address >

Note: To create a group of recipients, touch , and then type the next recipient’s e-mail address.

2 Touch Subject > type the e‑mail subject > .

3 Touch Message > type your message > .

4 Adjust the e‑mail settings. Note: If you change the settings after the e‑mail shortcut has been created, then the settings are not saved.5 Touch Save As Shortcut.

6 Type a unique name for the shortcut, and then touch .

7 Verify that the shortcut name is correct, and then touch OK. If the shortcut name is incorrect, then touch Cancel, and then reenter the information. Notes: • The shortcut name appears in the E-mail Shortcuts icon on the printer home screen. • You can use the shortcut when e‑mailing another document using the same settings.

E-mailing a documentYou can use the printer to e‑mail scanned documents to one or more recipients in a number of ways. You cantype the e‑mail address, use a shortcut number, or use the address book. You can also use the Multi Send orMyShortcut application from the printer home screen. For more information, see “Activating the home screenapplications” on page 21.

Sending an e-mail using the printer control panel

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.E-mailing 95

• The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure that the size of the original document and the copy paper size are the same.3 From the home screen, navigate to: E-mail > Recipient(s)4 Type the e‑mail address, or press # and then enter the shortcut number.

To enter additional recipients, touch , and then enter the e‑mail address or shortcut number that you want to add. Note: You can also enter an e‑mail address using the address book.

5 Touch > E‑mail It.

Sending an e‑mail using a shortcut number

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.

3 Press #, then enter the shortcut number using the keypad, and then touch .

To enter additional recipients, touch , and then enter the e‑mail address or shortcut number that you want to add.

4 Touch > E‑mail It.

Sending an e‑mail using the address book

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to:

E-mail > Recipient(s) > > type the name of the recipient >E-mailing 96

4 Touch the name of the recipient.

To search for additional recipients, touch New Search, and then type the name of the next recipient.

5 Touch > E‑mail It.

Customizing e-mail settings

Adding e-mail subject and message information

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to:

E-mail > Recipient(s) > type the e‑mail address >

4 Touch Subject > type the e‑mail subject > .

5 Touch Message > type your message > .

Changing the output ﬁle type

1 Load an original document into the ADF tray or on the scanner glass.2 From the home screen, navigate to:

4 Touch > Send It.

Canceling an e-mail • When using the ADF, touch Cancel Job while Scanning appears. • When using the scanner glass, touch Cancel Job while Scanning appears, or while Scan the Next Page / Finish the Job appears.E-mailing 97

Understanding the e-mail options

Recipient(s)This option lets you enter the recipient of your e-mail. You may enter multiple e‑mail addresses.

SubjectThis option lets you type a subject line for your e-mail.

MessageThis option lets you type a message that will be sent with your scanned attachment.

File NameThis option lets you customize the attachment ﬁle name.

Save As ShortcutThis option lets you save the current settings as a shortcut by assigning a shortcut name.Note: Selecting this option automatically assigns the next available shortcut number.

Original SizeThis option lets you set the paper size of the documents you are going to e‑mail. When Original Size is set toMixed Sizes, you can scan an original document that contains mixed paper sizes (letter‑ and legal‑size pages).

DarknessThis option lets you adjust how light or dark your scanned documents are in relation to the original document.

ResolutionThis option lets you adjust the output quality of your e-mail. Increasing the image resolution increases the e-mail ﬁle size and the time needed to scan your original document. Decreasing the image resolution reducesthe ﬁle size.

Send AsThis option lets you set the output type for the scan image.E-mailing 98

Select one of the following:

• PDF—Use this to create a single ﬁle with multiple pages. This can be sent as a secured or compressed ﬁle. • TIFF—Use this to create multiple ﬁles or a single ﬁle. If Multi-page TIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each ﬁle. The ﬁle size is usually larger than an equivalent JPEG. • JPEG—Use this to create and attach a separate ﬁle for each page of your original document. • XPS—Use this to create a single XPS ﬁle with multiple pages. • RTF—Use this to create a ﬁle in editable format. • TXT—Use this to create an ASCII text ﬁle with no formatting.Note: To use the RTF or TXT option, purchase and install the AccuReadTM OCR solution.

ContentThis option lets you set the original document type and source.Select from the following content types: • Graphics—The original document is mostly business‑type graphics, such as pie charts, bar charts, and animations. • Photo—The original document is mostly a photo or an image. • Text—The content of the original document is mostly text or line art. • Text/Photo—The original document is a mixture of text, graphics, and photos.Select from the following content sources: • Black/White Laser—The original document was printed using a mono laser printer. • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. • Magazine—The original document is from a magazine. • Newspaper—The original document is from a newspaper. • Other—The original document was printed using an alternate or unknown printer. • Photo/Film—The original document is a photo from ﬁlm. • Press—The original document was printed using a printing press.

Page SetupThis option lets you change the following settings: • Sides (Duplex)—This speciﬁes if the original document is printed on only one side or on both sides of the paper. This also identiﬁes what needs to be scanned for inclusion in the e-mail. • Orientation—This speciﬁes the orientation of the original document, and then changes the Sides (Duplex) and Binding settings to match the orientation. • Binding—This speciﬁes if the original document is bound on the long‑edge or short‑edge side.

Custom JobThis option lets you combine multiple scan jobs into a single job and appears only when a working printer harddisk is installed.E-mailing 99

Scan PreviewThis option lets you view the ﬁrst page of the image before it is included in the e-mail. When the ﬁrst page isscanned, the scanning is paused and a preview image appears.Note: This option appears only when a working printer hard disk is installed.

Edge EraseThis option lets you remove smudges or any mark around the edges of a document. You can remove an equalarea around all four sides of the paper, or you can pick a particular edge. Edge Erase also removes whateveris within the area selected, leaving nothing on that portion of the scan.

Adjust ADF Skew

This option lets you straighten scanned images that are slightly skewed when received from the ADF tray.Faxing 100

FaxingNote: The fax function is available only in some printer models.Automatic document feeder (ADF) Scanner glass

Use the ADF for multiple‑page documents

including two-sided pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Setting up the printer to fax

Notes: • The following connection methods are applicable only in some countries or regions. • During the initial printer setup, clear the fax function check box and any other function you plan to set up later, and then touch Continue. • The indicator light may blink red if the fax function is enabled but not fully set up.Warning—Potential Damage: Do not touch the cables or the printer in the area shown while actively sendingor receiving a fax.Faxing 101

Initial fax setup

Many countries and regions require outgoing faxes to contain the following information in a margin at the topor bottom of each transmitted page, or on the ﬁrst page of the transmission: fax name (identiﬁcation of thebusiness, other entity, or individual sending the message) and fax number (telephone number of the sendingfax machine, business, other entity, or individual). For more information, see “Regulatory notices fortelecommunication terminal equipment” on page 303.To enter your fax setup information, use the printer control panel, or use your browser to access the EmbeddedWeb Server and then enter the Settings menu.Note: If you do not have a TCP/IP environment, then you must use the printer control panel to enter your faxsetup information.

Using the printer control panel for fax setup

When the printer is turned on for the ﬁrst time, a series of start‑up screens appear. If the printer has faxcapabilities, then the Fax Name and Fax Number screens appear. 1 When the Fax Name screen appears, do the following: a Enter the name to be printed on all outgoing faxes. b Enter the fax name, and then touch Submit.2 When the Fax Number screen appears, enter the fax number, and then touch Submit.

Using the Embedded Web Server for fax setup

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Fax Settings > Analog Fax Setup.3 In the Fax Name ﬁeld, type the name to be printed on all outgoing faxes.4 In the Fax Number ﬁeld, enter the printer fax number.5 Click Submit.

Choosing a fax connection

Setting up fax using a standard telephone line

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.Faxing 102

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

Setup 1: Printer is connected to a dedicated fax line

1 Connect one end of the telephone cable to the line port of the printer.2 Connect the other end of the cable to an active analog wall jack.

Notes: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically, then set the printer to pick up on a speciﬁed number of rings.Faxing 103

Setup 2: Printer is sharing the line with an answering machine

Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern forthe printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxesautomatically.Connected to the same telephone wall jack

PHONE LINE

1 Connect one end of the telephone cable to the line port of the printer.2 Connect the other end of the cable to an active analog wall jack.3 Connect the answering machine to the telephone port of the printer.Faxing 104

Connected to different wall jacks

PHONE LINE

1 Connect one end of the telephone cable to the line port of the printer.2 Connect the other end of the cable to an active analog wall jack.

Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. • Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer Rings to Answer setting to six.Faxing 105

Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service

1 Connect one end of the telephone cable to the line port of the printer.2 Connect the other end of the cable to an active analog wall jack.3 Connect the telephone to the telephone port of the printer.

Notes: • This setup works best if you are using voice mail more often than fax, and if you subscribe to a distinctive ring service. • When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax. • You can also set the printer to receive faxes automatically, but turn off the voice mail service when you are expecting a fax.

Setting up fax using digital subscriber line

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.Faxing 106

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

Digital subscriber line (DSL) splits your regular telephone line into two channels: voice and Internet. Telephoneand fax signals travel through the voice channel, and Internet signals pass through the other channel.To minimize interference between the two channels, ask for a DSL ﬁlter from your DSL provider. 1 Connect the line port of the DSL ﬁlter to the wall jack.2 Connect one end of the telephone cable to the line port of the printer.3 Connect the other end of the cable to the telephone port on the DSL ﬁlter.Note: To connect a telephone to the printer, remove any installed adapter plug from the telephone port ofthe printer, and then connect the telephone.

Setting up fax using VoIP telephone service

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.Faxing 107

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

1 Connect one end of the telephone cable to the line port of the printer.2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge extra cost for the activation of the second telephone port.3 Connect the telephone to the telephone port of the printer.

Notes: • To check if the telephone port on the VoIP adapter is active, plug an analog telephone into the port, and then listen for a dial tone. • If you need two telephone ports for your devices, but do not want to pay extra cost, then use a phone splitter. Plug the phone splitter into the port labeled Phone Line 1 or Phone Port, and then plug the printer and telephone into the splitter. • To check the splitter, plug an analog telephone into the splitter, and then listen for a dial tone.Faxing 108

Setting up fax using cable modem connection

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

Setup 1: Printer is connected directly to a cable modem

1 Connect one end of the telephone cable to the line port of the printer.2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem.3 Connect your analog telephone to the telephone port of the printer.Note: To check if the telephone port on the cable modem is active, connect an analog telephone, and thenlisten for a dial tone.Faxing 109

Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility

1 Connect one end of the telephone cable to the line port of the printer.2 Connect the other end of the cable to an active analog telephone wall jack.3 Connect your analog telephone to the telephone port of the printer.

Setting up fax in countries or regions with different telephone wall jacks and plugs CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.Faxing 110

The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facilityis not compatible with this type of connection, then use a telephone adapter. An adapter for your country orregion may not come with your printer, and you may need to purchase it separately.There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plugfrom the telephone port of the printer if you are connecting to a serial or cascaded telephone system.

Part name Part number

Lexmark adapter plug 40X8519

Connecting the printer to a non‑RJ11 wall jack

LINE

EXTFaxing 111

1 Connect one end of the telephone cable to the line port of the printer.2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.3 If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it directly to the telephone adapter.

Connecting the printer to a wall jack in Germany

The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answeringmachines. The F port is for telephones. Connect the printer to any of the N ports.

N F N

PHONE LINE

1 Connect one end of the telephone cable to the line port of the printer.2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.Faxing 112

Setting the outgoing fax name and number

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Fax Settings > Analog Fax Setup.3 In the Fax Name ﬁeld, type the name to be printed on all outgoing faxes.4 In the Fax Number ﬁeld, enter the printer fax number.5 Click Submit.

Setting the date and time

You can set the date and time so that they are printed on every fax you send. 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Security > Set Date and Time.3 In the Manually Set Date & Time ﬁeld, enter the current date and time.4 Click Submit.Note: It is recommended to use the network time.

Conﬁguring the printer to observe daylight saving time

The printer can be set to automatically adjust for daylight saving time: 1 Open a Web browser, and then type the printer IP address in the address ﬁeld.Faxing 113

Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Security > Set Date and Time.3 Select the Automatically Observe DST check box, and then enter the DST start and end dates in the Custom Time Zone Setup section.4 Click Submit.

Sending a faxYou can use the printer to send a fax to one or more recipients in a number of ways. You can type the e‑mailaddress, use a shortcut number, or use the address book. You can also use the Multi Send or MyShortcutapplication from the printer home screen. For more information, see “Activating the home screen applications”on page 21.

Sending a fax using the printer control panel

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, touch Fax.4 From the printer control panel keypad, enter the fax number or the shortcut number.

Note: To add recipients, touch , and then enter the recipient's telephone number or shortcut number, or search the address book.5 Touch Fax It.

Sending a fax using the computer

For Windows users 1 From the document that you are trying to fax, open the Print dialog.2 Select the printer, and then click Properties, Preferences, Options, or Setup.3 Click Fax > Enable fax, and then enter the recipient fax number or numbers.4 If necessary, conﬁgure other fax settings.5 Apply the changes, and then send the fax job.Faxing 114

Notes: • The fax option is available only with the PostScript® driver or the Universal Fax Driver. For more information, go to http://support.lexmark.com. • To use the fax option with the PostScript driver, conﬁgure and enable it in the Conﬁguration tab.

For Macintosh users

1 With a document open, choose File > Print.2 Select the printer.3 Enter the recipient fax number, and then conﬁgure other fax settings, if necessary.4 Send the fax job.

Sending a fax using a shortcut number

Fax shortcuts are like the speed dial numbers on a telephone or a fax machine. A shortcut number (1–999) cancontain a single recipient or multiple recipients. 1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the printer control panel, press #, and then enter the shortcut number using the keypad.4 Touch Fax It.

Sending a fax using the address book

The address book feature lets you search for bookmarks and network directory servers.Note: If the address book feature is not enabled, then contact your system support person. 1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to:

Fax > > type the name of the recipient >

Note: You can only search for one name at a time.4 Touch the name of the recipient, and then touch Fax It.Faxing 115

Sending a fax at a scheduled time

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to: Fax > enter the fax number > Options > Delayed Send Note: If Fax Mode is set to Fax Server, then the Delayed Send button does not appear. Faxes waiting for transmission are listed in the fax queue.

4 Specify the time the fax will be transmitted, and then touch .5 Touch Fax It. Note: The document is scanned, and then faxed at the scheduled time.

Creating shortcuts

Creating a fax destination shortcut using the Embedded Web Server

Assign a shortcut number to a single fax number or a group of fax numbers. 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Manage Shortcuts > Fax Shortcut Setup. Note: A password may be required. If you do not have an ID and password, then contact your system support person.3 Type a name for the shortcut, and then enter the fax number. Notes: • To create a multiple‑number shortcut, enter the fax numbers for the group. • Separate each fax number in the group with a semicolon (;).4 Assign a shortcut number. Note: If you enter a number that is already in use, then you are prompted to select another number.5 Click Add.Faxing 116

Creating a fax destination shortcut using the printer control panel

1 From the home screen, touch Fax, and then enter the fax number.

To create a group of fax numbers, touch , and then enter the other fax number.

2 Touch .

3 Type a unique name for the shortcut, and then touch .

4 Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and then reenter the information.

Customizing fax settings

Changing the fax resolution

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, touch Fax, and then enter the fax number.

4 From the Resolution area, touch or to change to the resolution you want. Note: Settings range from Standard (fastest speed) to Ultra Fine (best quality at a reduced speed).5 Touch Fax It.

Making a fax lighter or darker

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, touch Fax, and then enter the fax number.

4 From the Darkness area, touch or to adjust the darkness setting of the fax.5 Touch Fax It.Faxing 117

Viewing a fax log

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Reports.3 Click Fax Job Log or Fax Call Log.

Blocking junk faxes

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Fax Settings > Analog Fax Setup > Block No Name Fax. Notes: • This option blocks all incoming faxes that have a private caller ID or have no fax name. • In the Banned Fax List ﬁeld, enter the phone numbers or type the fax names of speciﬁc fax callers you want to block.

Canceling an outgoing fax

Canceling a fax while the original documents are still scanning

• When using the ADF, touch Cancel Job on the printer control panel while Scanning appears. • When using the scanner glass, touch Cancel Job on the printer control panel while Scanning appears or while Scan the Next Page and Finish the Job appear.

Canceling a fax after the original documents have been scanned to

memory1 On the home screen, touch Cancel Jobs. The Cancel Jobs screen appears.2 Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel.Faxing 118

3 Touch Delete Selected Jobs.

The Deleting Selected Jobs screen appears, the selected jobs are deleted, and then the home screen appears.

Holding and forwarding faxes

Holding faxesThis option lets you hold received faxes from printing until they are released. Held faxes can be releasedmanually or at a scheduled day or time. 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Fax Settings > Analog Fax Setup > Holding Faxes.3 From the Held Fax Mode menu, select one of the following: • Off • Always On • Manual • Scheduled4 If you selected Scheduled, then continue with the following steps: a Click Fax Holding Schedule. b From the Action menu, select Hold faxes. c From the Time menu, select the time you want the held faxes released. d From the Day(s) menu, select the day you want the held faxes released.5 Click Add.

Forwarding a faxThis option lets you print and forward received faxes to a fax number, e‑mail address, FTP site, or LDSS. 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Fax Settings.3 From the Fax Forwarding menu, select Print, Print and Forward, or Forward.4 From the “Forward to” menu, select Fax, E‑mail, FTP, LDSS, or eSF.Faxing 119

5 In the “Forward to Shortcut” ﬁeld, enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be valid for the setting selected in the “Forward to” menu.6 Click Submit.

Understanding the fax options

ContentThis option lets you specify the content type and source of the original document.Select from the following content types: • Graphics—The original document is mostly business‑type graphics, such as pie charts, bar charts, and animations. • Photo—The original document is mostly a photo or an image. • Text—The content of the original document is mostly text or line art. • Text/Photo—The original document is a mixture of text, graphics, and photos.Select from the following content sources: • Black/White Laser—The original document was printed using a mono laser printer. • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. • Magazine—The original document is from a magazine. • Newspaper—The original document is from a newspaper. • Other—The original document was printed using an alternate or unknown printer. • Photo/Film—The original document is a photo from ﬁlm. • Press—The original document was printed using a printing press.

ResolutionThis option lets you adjust the quality of the fax output. Increasing the image resolution increases the ﬁle sizeand the time needed to scan your original document. Decreasing the image resolution reduces the ﬁle size.Select one of the following: • Standard—Use this when faxing most documents. • Fine 200 dpi—Use this when faxing documents with small prints. • Super ﬁne 300 dpi—Use this when faxing documents with ﬁne details. • Ultra ﬁne 600 dpi—Use this when faxing documents with pictures or photos.

DarknessThis option lets you adjust how light or dark the faxes are in relation to the original document.Faxing 120

Page SetupThis option lets you change the following settings: • Sides (Duplex)—This speciﬁes if the original document is printed on one side or on both sides of the page (duplex). This also identiﬁes what needs to be scanned for inclusion in the fax. • Orientation—This speciﬁes the orientation of the original document, and then changes the Sides (Duplex) and Binding settings to match the orientation. • Binding—This speciﬁes if the original document is bound on the long‑edge or short‑edge side.

Custom JobThis option lets you combine multiple scan jobs into a single job and appears only when a working printer harddisk is installed.

Scan PreviewThis option lets you view the ﬁrst page of the image before it is included in the fax. When the ﬁrst page isscanned, the scanning is paused and a preview image appears.Note: This option appears only when a working printer hard disk is installed.

Edge EraseThis option lets you remove smudges or any mark around the edges of a document. You can remove an equalarea around all four sides of the paper, or you can pick a particular edge. Edge Erase also removes whateveris within the area selected, leaving nothing on that portion of the scan.

Adjust ADF Skew

This option lets you straighten scanned images that are slightly skewed when received from the ADF tray.Scanning 121

ScanningAutomatic document feeder (ADF) Scanner glass

Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

The scanner lets you scan documents directly to a computer or a ﬂash drive. The computer does not have tobe directly connected to the printer for you to receive Scan to PC images. You can scan the document back tothe computer over the network by creating a scan proﬁle on the computer and then downloading the proﬁleto the printer.

Using Scan to Network

Scan to Network lets you scan your documents to network destinations speciﬁed by your system supportperson. After the destinations (shared network folders) have been established on the network, the setupprocess for the application involves installing and conﬁguring the application on the appropriate printer usingits Embedded Web Server. For more information, see “Setting up Scan to Network” on page 23.

Scanning to an FTP address

Creating shortcutsInstead of entering the entire FTP site address on the printer control panel each time you want to send adocument to an FTP server, you can create a permanent FTP destination and assign a shortcut number. Thereare two methods for creating shortcut numbers: using the Embedded Web Server and using the printer controlpanel.

Creating an FTP shortcut using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.Scanning 122

Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Navigate to: Settings > Other Settings area > Manage Shortcuts > FTP Shortcut Setup3 Enter the appropriate information. Note: A password may be required. If you do not have an ID and password, then contact your system support person.4 Enter a shortcut number. Note: If you enter a number that is already in use, then you are prompted to select another number.5 Click Add.

Creating an FTP shortcut using the printer control panel

1 From the home screen, navigate to:

FTP > FTP Address > type the FTP address > > > type a name for the shortcut >2 Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and then reenter the information. If you enter a number that is already in use, then you will be prompted to select another number.

Scanning to an FTP address

You can use the printer to send scanned documents to an FTP address in a number of ways. You can type theFTP address, use a shortcut number, or use the address book. You can also use the Multi Send, Scan to Network,or MyShortcut application from the printer home screen. For more information, see “Activating the home screenapplications” on page 21.

Scanning to an FTP address using the printer control panel

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the home screen, navigate to:

FTP > FTP Address > type the FTP address > > Scan ItScanning 123

Scanning to an FTP address using a shortcut number

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 From the printer control panel, press # on the keypad, and then enter the FTP shortcut number.4 Touch Scan It.

Scanning to a computer or ﬂash drive

Scanning to a computer using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Scan Proﬁle > Create Scan Proﬁle.3 Select your scan settings, and then click Next.4 Select a location on your computer where you want to save the scan image.5 Type a scan name, and then a user name. Note: The scan name is the name that appears in the Scan Proﬁle list on the display.6 Click Submit. Note: Clicking Submit automatically assigns a shortcut number. You can use this shortcut number when you are ready to scan your documents.7 Review the instructions on the Scan Proﬁle screen. a Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. b If you are loading a document into the ADF tray, then adjust the paper guides.Scanning 124

c Do either of the following:

• Press #, and then enter the shortcut number using the keypad. • From the home screen, navigate to: Held Jobs > Proﬁles > select your shortcut on the listNote: The scanner scans and sends the document to the directory you speciﬁed.8 View the ﬁle from the computer. Note: The output ﬁle is saved in the location or launched in the program you speciﬁed.

Setting up Scan to Computer

Notes: • This feature is supported only in Windows Vista or later. • Make sure your computer and printer are connected to the same network. 1 Open the printers folder, and then select your printer. Note: If your printer is not in the list, then add your printer. 2 Open the printer properties, and then adjust the settings as necessary. 3 From the control panel, touch Scan to Computer > select the appropriate scan setting > Send It.

Scanning to a ﬂash drive

1 Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3 Insert the ﬂash drive into the USB port on the front of the printer. Note: The USB Drive home screen appears.4 Select the destination folder, and then touch Scan to USB drive. Note: The printer goes back to the home screen after 30 seconds of inactivity.5 Adjust the scan settings, and then touch Scan It.

Understanding the scan options

FTP AddressThis option lets you enter the IP address for the FTP destination.Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.Scanning 125

File NameThis option lets you type a ﬁle name for the scan image.

Save As ShortcutThis option lets you save the current settings as a shortcut by assigning a shortcut name.Note: Selecting this option automatically assigns the next available shortcut number.

Original SizeThis option lets you set the paper size of the documents you are going to scan. When Original Size is set toMixed Sizes, you can scan an original document that contains mixed paper sizes (letter‑ and legal‑size pages).

DarknessThis option lets you adjust how light or dark the scanned documents are in relation to the original document.

ResolutionThis option lets you adjust the output quality of your ﬁle. Increasing the image resolution increases the ﬁle sizeand the time needed to scan your original document. Decreasing the image resolution reduces the ﬁle size.

Send AsThis option lets you set the output type for the scan image.Select one of the following: • PDF—Use to create a single ﬁle with multiple pages. The PDF can be sent as a secured or compressed ﬁle. • TIFF—Use to create multiple ﬁles or a single ﬁle. If Multi-page TIFF is turned off in the Settings menu, then TIFF saves one page in each ﬁle. The ﬁle size is usually larger than an equivalent JPEG. • JPEG—Use to create and attach a separate ﬁle for each page of the original document. • XPS—Use to create a single XPS ﬁle with multiple pages. • RTF—Use to create a ﬁle in editable format. • TXT—Use to create ASCII text ﬁle with no formatting.Note: To use the RTF or TXT option, purchase and install the AccuRead OCR solution.

ContentThis option lets you set the original document type and source.Select from the following content types: • Graphics—The original document is mostly business‑type graphics, such as pie charts, bar charts, and animations. • Photo—The original document is mostly a photo or an image.Scanning 126

• Text—The content of the original document is mostly text or line art.

• Text/Photo—The original document is a mixture of text, graphics, and photos.Select from the following content sources: • Black/White Laser—The original document was printed using a mono laser printer. • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. • Magazine—The original document is from a magazine. • Newspaper—The original document is from a newspaper. • Other—The original document was printed using an alternate or unknown printer. • Photo/Film—The original document is a photo from ﬁlm. • Press—The original document was printed using a printing press.

Page SetupThis option lets you change the following settings: • Sides (Duplex)—This speciﬁes if the original document is printed on only one side or on both sides of the paper. • Orientation—This speciﬁes the orientation of the original document, and then changes the Sides (Duplex) and Binding settings to match the orientation. • Binding—This speciﬁes if the original document is bound on the long‑edge or short‑edge side.

Scan PreviewThis option lets you view the ﬁrst page of the image before it is included in the ﬁle. When the ﬁrst page isscanned, the scanning is paused and a preview image appears.Note: This option appears only when a formatted, working printer hard disk is installed.

Edge EraseThis option lets you remove smudges or any mark around the edges of a document. You can remove an equalarea around all four sides of the paper, or you can pick a particular edge. Edge Erase also removes whateveris within the area selected, leaving nothing on that portion of the scan.

Default Source menu

Use ToDefault Source Set a default paper source for all print jobs. Tray [x] Notes: Multipurpose Feeder Manual Paper • Tray 1 (standard tray) is the factory default setting. Manual Envelope • From the Paper menu, set Conﬁgure MP to "Cassette" for Multipurpose Feeder to appear as a menu setting. • If two trays contain paper of the same size and type, and the trays have the same settings, then the trays are automatically linked. When one tray is empty, the print job continues using the linked tray.

Paper Size/Type menu

Use ToTray [x] Size Specify the paper size loaded in each tray. A4 Notes: A5 A6 • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS‑B5 • If two trays contain paper of the same size and type, and the trays Letter have the same settings, then the trays are automatically linked. The Legal multipurpose feeder may also be linked. When one tray is empty, Executive the print job continues using the linked tray. Oﬁcio (Mexico) • The A6 paper size is supported only in Tray 1 and the multipurpose Folio feeder. Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other EnvelopeNote: Only installed trays and feeders are listed in this menu.Understanding the printer menus 130

Substitute Size menu

Use ToSubstitute Size Substitute a speciﬁed paper size if the requested paper size is not Off available. Statement/A5 Notes: Letter/A4 • All Listed is the factory default setting. All available substitutions are All Listed allowed. • Off indicates that no size substitutions are allowed. • Setting a size substitution lets the print job continue without Change Paper appearing.

Paper Loading menu

Use ToRecycled Loading Determine and set two‑sided printing for all print jobs that specify Duplex Recycled as the paper type. OffBond Loading Determine and set two‑sided printing for all print jobs that specify Duplex Bond as the paper type. OffLetterhead Loading Determine and set two‑sided printing for all print jobs that specify Duplex Letterhead as the paper type. OffPreprinted Loading Determine and set two‑sided printing for all print jobs that specify Duplex Preprinted as the paper type. OffColored Loading Determine and set two‑sided printing for all print jobs that specify Duplex Colored as the paper type. OffLight Loading Determine and set two‑sided printing for all print jobs that specify Duplex Light as the paper type. OffHeavy Loading Determine and set two‑sided printing for all print jobs that specify Duplex Heavy as the paper type. OffNotes: • Duplex sets two‑sided printing as the default for all print jobs unless one‑sided printing is set from Printing Preferences or Print dialog. • If Duplex is selected, then all print jobs are sent through the duplex unit, including one‑sided jobs. • Off is the factory default setting for all the menus.Understanding the printer menus 137

Use ToCustom [x] Loading Determine and set two‑sided printing for all print jobs that specify Duplex Custom [x] as the paper type. Off Note: Custom [x] Loading is available only if the custom type is supported.Notes: • Duplex sets two‑sided printing as the default for all print jobs unless one‑sided printing is set from Printing Preferences or Print dialog. • If Duplex is selected, then all print jobs are sent through the duplex unit, including one‑sided jobs. • Off is the factory default setting for all the menus.

Custom Types menu

Use ToCustom Type [x] Associate a paper or specialty media type with a factory default Custom Paper Type [x] name or a user‑deﬁned custom name created in the Embedded Card Stock Web Server or MarkVisionTM Professional. The user‑deﬁned name appears instead of Custom Type [x]. Transparency Rough/Cotton Notes: Labels • Paper is the factory default setting for Custom Type [x]. Envelope • The custom media type must be supported in the selected tray or feeder in order to print from that source.Recycled Specify a paper type when the Recycled setting is selected in other menus. Paper Notes: Card Stock Transparency • Paper is the factory default setting. Rough/Cotton • The Recycled paper type must be supported in the selected tray or feeder in order to print from that source. Labels Envelope Cotton

Custom Names menu

Use ToCustom Name [x] Specify a custom name for a paper type. This name replaces Custom Type [x] in the printer menus.Understanding the printer menus 138

Custom Scan Sizes menu

Use ToCustom Scan Size [x] Specify a custom scan size name, size, and page orientation. Scan Size Name Notes: Width Height • 8.5 inches is the U.S. factory default setting for Width. 216 mm is the international factory default setting for Width. Orientation • 14 inches is the U.S. factory default setting for Height. 356 mm is the 2 scans per side international factory default setting for Height. Off • Portrait is the factory default setting for Orientation. On • Off is the factory default setting for 2 scans per side.

Universal Setup menu

Use ToUnits of Measure Identify the units of measure. Inches Notes: Millimeters • Inches is the US factory default setting. • Millimeters is the international factory default setting.Portrait Width Set the portrait width. 3–8.5 inches Notes: 76–216 mm • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. You can increase the width in 0.01‑inch increments. • 216 mm is the international factory default setting. You can increase the width in 1‑mm increments.Portrait Height Set the portrait height. 3–14.17 inches Notes: 76–360 mm • If the height exceeds the maximum, then the printer uses the maximum height allowed. • 14 inches is the US factory default setting. You can increase the height in 0.01‑inch increments. • 356 mm is the international factory default setting. You can increase the height in 1‑mm increments.Feed Direction Specify the feed direction if the paper can be loaded in either Short Edge direction. Long Edge Notes: • Short Edge is the factory default setting. • Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray.Understanding the printer menus 139

Reports Menu

Reports menuUse ToMenu Settings Page Print a report on the current printer menu settings. The report also contains information about the status of the supplies and a list of hardware options that are successfully installed.Device Statistics Print a report containing printer statistics, such as supply information and number of printed pages.Network Setup Page Print a report containing information about the network settings of the printer. Note: This menu item appears only in network printers or printers connected to print servers.Network [x] Setup Page Print a report containing information about the network settings of the printer. Note: This menu item appears only in network printers or printers connected to print servers, and when there is more than one network option installed.Shortcut List Print a report containing information about conﬁgured shortcuts.Fax Job Log Print a report containing information about the last 200 completed faxes. Notes: • This menu item appears only when Enable Job Log is set to On in the Fax Settings menu. • This menu is supported only in some printer models.Fax Call Log Print a report containing information about the last 100 attempted, received, and blocked calls. Notes: • This menu item appears only when Enable Job Log is set to On in the Fax Settings menu. • This menu is supported only in some printer models.Copy Shortcuts Print a report containing information about copy shortcuts.E‑mail Shortcuts Print a report containing information about e‑mail shortcuts.Fax Shortcuts Print a report containing information about fax shortcuts.FTP Shortcuts Print a report containing information about FTP shortcuts.Proﬁles List Print a list of proﬁles stored in the printer.Print Fonts Print a report of all the fonts available for the printer language currently set in the printer.Understanding the printer menus 140

Use ToPrint Directory Print a list of all the resources stored in an optional ﬂash memory card or printer hard disk. Notes: • Job Buffer Size must be set to 100%. • Make sure that the memory card or hard disk is installed and working properly.Print Demo Print demo ﬁles that are available in the ﬁrmware, the ﬂash option, and the Demo Page disk option. [list of available demo pages]Asset Report Print a report containing printer asset information, such as serial number and model name.Event Log Summary Print a summary of logged events.

Network/Ports menu

Active NIC menu

Use ToActive NIC Notes: Auto • Auto is the factory default setting. [list of available network cards] • This menu item appears only when an optional network card is installed.

Standard Network or Network [x] menu

Note: Only active ports appear in this menu.Use ToEnergy Efficient Ethernet Reduce power consumption when the printer receives no data from the Enable Ethernet network. Disable Note: Enable is the factory default setting.PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job On requires it, regardless of the default printer language. Off Notes: • On is the factory default setting. • If PCL SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language speciﬁed in the Setup menu.Understanding the printer menus 141

Use ToPS SmartSwitch Set the printer to automatically switch to PS emulation when a print job requires On it, regardless of the default printer language. Off Notes: • On is the factory default setting. • If PS SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language speciﬁed in the Setup menu.NPA Mode Set the printer to perform the special processing required for bidirectional Off communication following the conventions deﬁned by the NPA protocol. Auto Notes: • Auto is the factory default setting. • The printer automatically restarts when the setting is changed from the control panel.Network Buffer Set the size of the network input buffer. Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for the Network Buffer, disable or reduce the size of the parallel, serial, and USB buffers. • The printer automatically restarts when the setting is changed from the control panel.Job Buffering Temporarily store print jobs in the printer hard disk before printing. This menu Off only appears when a formatted disk is installed. On Notes: Auto • Off is the factory default setting. • The printer automatically restarts when the setting is changed from the control panel. The menu selection is then updated.Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. On Note: Auto is the factory default setting. Off AutoStandard Network Setup OR Show and set the printer network settings.Network [x] Setup Note: The Wireless menu appears only when the printer is connected to a Reports wireless network. Network Card TCP/IP IPv6 Wireless AppleTalkUnderstanding the printer menus 142

Network Card menu

To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Network Card • Network/Ports > Network [x] > Network [x] Setup > Network CardUse ToView Card Status View the connection status of the wireless network adapter. Connected DisconnectedView Card Speed View the speed of an active wireless network adapter.Network Address View the network addresses. UAA LAAJob Timeout Set the amount of time it takes for a network print job to be canceled.0, 10–225 seconds Notes: • “90 seconds” is the factory default setting. • A setting value of 0 disables the timeout. • If a value between 1 and 9 is selected, then Invalid appears on the display, and the value is not saved.Banner Page Allow the printer to print a banner page. Off Note: Off is the factory default setting. On

TCP/IP menuTo access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > TCP/IP • Network/Ports > Network [x] > Network [x] Setup > TCP/IPNote: This menu is available only in network printers or printers attached to print servers.Use ToSet Hostname Set the current TCP/IP host name. Note: This can be changed only from the Embedded Web Server.Understanding the printer menus 143

Use ToIP Address View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP.Netmask View or change the current TCP/IP netmask.Gateway View or change the current TCP/IP gateway.Enable DHCP Specify the DHCP address and parameter assignment. On Note: On is the factory default setting. OffEnable RARP Specify the RARP address assignment setting. On Note: Off is the factory default setting. OffEnable BOOTP Specify the BOOTP address assignment setting. On Note: On is the factory default setting. OffEnable AutoIP Specify the Zero Conﬁguration Networking setting. Yes Note: Yes is the factory default setting. NoEnable FTP/TFTP Enable the built-in FTP server, which lets you send ﬁles to the printer using File Yes Transfer Protocol. No Note: Yes is the factory default setting.Enable HTTP Server Enable the built-in Web server (Embedded Web Server). When enabled, the Yes printer can be monitored and managed remotely using a Web browser. No Note: Yes is the factory default setting.WINS Server Address View or change the current WINS server address.Enable DDNS View or change the current DDNS setting. Yes Note: Yes is the factory default setting. NoEnable mDNS View or change the current mDNS setting. Yes Note: Yes is the factory default setting. NoDNS Server Address View or change the current DNS server address.Backup DNS Server Address View or change the backup DNS server addresses.Backup DNS Server Address 2Backup DNS Server Address 3Enable HTTPS View or change the current HTTPS setting. Yes Note: Yes is the factory default setting. NoUnderstanding the printer menus 144

IPv6 menuTo access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > IPv6 • Network/Ports > Network [x] > Network [x] Setup > IPv6Note: This menu is available only in network printers or printers that are attached to print servers.Use ToEnable IPv6 Enable IPv6 in the printer. On Note: On is the factory default setting. OffAuto Conﬁguration Specify whether or not the wireless network adapter accepts the On automatic IPv6 address conﬁguration entries provided by a router. Off Note: On is the factory default setting.View Hostname Set the host name.View Address Note: These settings can be changed only from the Embedded Web Server.View Router AddressEnable DHCPv6 Enable DHCPv6 in the printer. On Note: On is the factory default setting. Off

Wireless menuNote: This menu is available only in printers connected to an Ethernet network and printers with a wirelessnetwork adapter attached.To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Wireless • Network/Ports > Network [x] > Network [x] Setup > WirelessUse ToWi‑Fi Protected Setup (WPS) Establish a wireless network connection and enable network Start Push Button Method security. Start PIN Method Notes: • Start Push Button Method connects the printer to a wireless network when buttons on both the printer and the access point (wireless router) are pressed within a given period of time. • Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access point.Enable/Disable WPS Auto‑detection Automatically detect the connection method that an access point Enable with WPS uses—Start Push Button Method or Start PIN Method. Disable Note: Disable is the factory default setting.Understanding the printer menus 145

Use ToNetwork Mode Specify the network mode.BSS Type Notes: Infrastructure • Infrastructure is the factory default setting. This lets the printer Ad hoc access a network using an access point. • Ad hoc conﬁgures a wireless connection directly between the printer and a computer.Compatibility Specify the wireless standard for the wireless network. 802.11b/g Note: The 802.11b/g/n is the factory default setting. 802.11b/g/nChoose Network Select an available network for the printer to use.View Signal Quality View the quality of the wireless connection.View Security Mode View the encryption method for the wireless network.

AppleTalk menuTo access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > AppleTalk • Network/Ports > Network [x] > Network [x] Setup > AppleTalkUse ToActivate Enable or disable AppleTalk support. Yes Note: No is the factory default setting. NoView Name Show the assigned AppleTalk name. Note: The AppleTalk name can be changed only from the Embedded Web Server.View Address Show the assigned AppleTalk address. Note: The AppleTalk address can be changed only from the Embedded Web Server.Set Zone Provide a list of AppleTalk zones available on the network. [list of zones available on the Note: The default zone for the network is the factory default setting. network]Understanding the printer menus 146

Standard USB menu

Use ToPCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job On received through a USB port requires it, regardless of the default printer Off language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data. The printer uses PostScript emulation if the PS SmartSwitch is set to On. It uses the default printer language speciﬁed in the Setup menu if the PS SmartSwitch is set to Off.PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job received On through a USB port requires it, regardless of the default printer language. Off Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data. The printer uses PCL emulation if the PCL SmartSwitch is set to On. It uses the default printer language speciﬁed in the Setup menu if the PCL SmartSwitch is set to Off.NPA Mode Set the printer to perform the special processing required for bidirectional On communication following the conventions deﬁned by the NPA protocol. Off Notes: Auto • Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then process it appropriately. • The printer automatically restarts when changing the setting from the printer control panel. The menu selection is then updated.USB Buffer Set the size of the USB input buffer. Disabled Notes: Auto 3K to [maximum size allowed] • Auto is the factory default setting. • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes. • The USB buffer size value can be changed in 1-K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for the USB Buffer, disable or reduce the size of the parallel, serial, and network buffers. • The printer automatically restarts when the setting is changed from the printer control panel. The menu selection is then updated.Understanding the printer menus 147

Use ToJob Buffering Temporarily store print jobs in the printer hard disk before printing. Off Notes: On Auto • Off is the factory default setting. • On buffers jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. On Notes: Off Auto • Auto is the factory default setting. • On processes raw binary PostScript print jobs. • Off ﬁlters print jobs using the standard protocol.ENA Address Set the network address information for an external print server. yyy.yyy.yyy.yyy Note: This menu is available only when the printer is attached to an external print server through the USB port.ENA Netmask Set the netmask information for an external print server. yyy.yyy.yyy.yyy Note: This menu is available only when the printer is attached to an external print server through the USB port.ENA Gateway Set the gateway information for an external print server. yyy.yyy.yyy.yyy Note: This menu is available only when the printer is attached to an external print server through the USB port.

SMTP Setup menu

Secondary SMTP Gateway

Secondary SMTP Gateway PortSMTP Timeout Specify the amount of time in seconds before the server stops trying 5–30 to send an e‑mail. Note: 30 is the factory default setting.Reply Address Specify a reply address of up to 128 characters in the e-mail sent by the printer.Understanding the printer menus 148

Use ToUse SSL Set the printer to use SSL for increased security when connecting to Disabled the SMTP server. Negotiate Notes: Required • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.SMTP Server Authentication Specify the type of user authentication required for scan to e‑mail No authentication required privileges. Login/Plain Note: “No authentication required” is the factory default setting. CRAM‑MD5 Digest‑MD5 NTLM Kerberos 5Device‑Initiated E‑mail Specify what credentials will be used when communicating to the None SMTP server. Use Device SMTP Credentials Notes:User‑Initiated E‑mail • None is the factory default setting for Device‑Initiated E‑mail None and User‑Initiated E‑mail. Use Device SMTP Credentials • “Device Userid” and “Device password” are used to log in to Use Session User ID and Password the SMTP server when Use Device SMTP Credentials is Use Session E‑mail address and selected. Password Prompt userDevice UseridDevice passwordKerberos 5 RealmNTLM DomainUnderstanding the printer menus 149

Security menu

Miscellaneous Security Settings menu

Use ToLogin Restrictions Limit the number and time frames of failed login attempts from the printer Login Failures control panel before all users are locked out. Failure Time Frame Notes: Lockout Time • Login Failures speciﬁes the number of failed login attempts before users Panel Login Timeout are locked out. Settings range from 1–10. 3 attempts is the factory default Remote Login Timeout setting. • Failure Time Frame speciﬁes the time frame during which failed login attempts can be made before users are locked out. Settings range from 1–60 minutes. 5 minutes is the factory default setting. • Lockout Time speciﬁes how long users are locked out after exceeding the login failures limit. Settings range from 1–60 minutes. 5 minutes is the factory default setting. 1 indicates the scanner does not impose a lockout time. • Panel Login Timeout speciﬁes how long the scanner remains idle on the home screen before automatically logging the user off. Settings range from 1–900 seconds. 30 seconds is the factory default setting. • Remote Login Timeout speciﬁes how long a remote interface remains idle before automatically logging the user off. Settings range from 1–120 minutes. 10 minutes is the factory default setting.Minimum PIN Length Limit the digit length of the PIN. 1–16 Note: 4 is the factory default setting.

Conﬁdential Print menu

Use ToMax Invalid PIN Limit the number of times an invalid PIN can be entered. Off Notes: 2–10 • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user name and PIN are deleted.Conﬁdential Job Expiration Limit the amount of time a conﬁdential print job stays in the printer before it is deleted. Off Notes: 1 hour 4 hours • If the “Conﬁdential Job Expiration” setting is changed while conﬁdential print jobs reside in the printer RAM or printer hard disk, then the expiration time for 24 hours those print jobs does not change to the new default value. 1 week • If the printer is turned off, then all conﬁdential jobs held in the printer RAM are deleted.Note: Off is the factory default setting.Understanding the printer menus 150

Use ToRepeat Job Expiration Set a time limit on how long the printer stores print jobs. Off 1 hour 4 hours 24 hours 1 weekVerify Job Expiration Set a time limit on how long the printer stores print jobs needing veriﬁcation. Off 1 hour 4 hours 24 hours 1 weekReserve Job Expiration Set a time limit on how long the printer stores print jobs for printing at a later time. Off 1 hour 4 hours 24 hours 1 weekNote: Off is the factory default setting.

Erase Temporary Data Files menu

Erase Temporary Data Files deletes only print job data on the printer hard disk that are not currently in use bythe ﬁle system. All permanent data on the printer hard disk are preserved, such as downloaded fonts, macros,and held jobs.Note: This menu appears only when a formatted, working printer hard disk is installed.Use ToWiping Mode Specify the mode for erasing temporary data ﬁles. AutoAutomatic Method Mark all disk space used by a previous print job. This method does not permit Single pass the ﬁle system to reuse this space until it has been cleared. Multiple pass Notes: • “Single pass” is the factory default setting. • Only automatic wiping enables users to erase temporary data ﬁles without having to turn off the printer for an extended amount of time. • Highly conﬁdential information should be erased using only the Multiple pass method.Understanding the printer menus 151

Security Audit Log menu

Use ToExport Log Let an authorized user export the audit log. Notes: • To export the audit log from the printer control panel, a ﬂash drive must be attached to the printer. • The audit log can be downloaded from the Embedded Web Server and saved on a computer.Delete Log Specify whether or not audit logs are deleted. Yes Note: Yes is the factory default setting. NoConﬁgure Log Specify how and whether or not audit logs are created. Enable Audit Notes: Yes No • Enable Audit determines if events are recorded in the secure audit log and remote syslog. No is the factory default setting. Enable Remote Syslog • Enable Remote Syslog determines if logs are sent to a remote server. No No is the factory default setting. Yes • Remote Syslog Facility determines the value used to send logs to the Remote Syslog Facility remote syslog server. 4 is the factory default setting. 0–23 • If the security audit log is activated, then the severity value of each event Severity of events to log is recorded. 4 is the factory default setting. 0–7

Set Date and Time menu

Use ToCurrent Date and Time View the current date and time settings for the printer.Manually Set Date and Time Enter the date and time. [input date/time] Notes: • Manually setting the date and time sets Enable NTP to No. • The wizard lets you set the date and time in YYYY‑MM‑DD‑HH:MM format.Time Zone Select the time zone. [list of time zones] Note: GMT is the factory default settings.Automatically observe DST Set the printer to use the applicable daylight saving time (DST) start and end On times associated with the printer Time Zone setting. Off Note: On is the factory default setting.Understanding the printer menus 152

Use ToEnable NTP Enable Network Time Protocol, which synchronizes the clocks of devices on a On network. Off Notes: • On is the factory default setting. • This setting is turned off if you manually set the date and time.

Settings menu

General Settings menu

Use ToDisplay Language Set the language of the text that appears on the display. English Note: Not all languages are available for all models. You may Francais need to install special hardware for some languages. Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simpliﬁed Chinese Traditional Chinese Korean JapaneseShow Supply Estimates View the supply estimates on the control panel, Embedded Show estimates Web Server, menu settings, and device statistics reports. Do not show estimates Note: Show estimates is the factory default setting.Eco-Mode Minimize the use of energy, paper, or specialty media. Off Notes: Energy Energy/Paper • Off is the factory default setting. Paper • Setting Eco‑Mode to Energy or Paper may affect printer performance, but not print quality.Understanding the printer menus 153

Use ToScan to PC Port Range Specify a valid port range for printers behind a port blocking [port range] ﬁrewall. Note: 9751:12000 is the factory default setting.Displayed Information Specify the display information on the upper corners of the Left side home screen. Right side Select from the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Conﬁguration Name Custom Text [x] Model Name Notes: • IP Address is the factory default setting for Left side. • Date/Time is the factory default setting for Right side.Displayed Information (continued) Customize the text to display in the upper corners of the home Custom Text [x] screen.

Displayed Information (continued) Specify the display information for Black Toner. Black Toner Select from the following options: When to display Do not display Display Message to display Default Alternate Default [text entry] Alternate [text entry] Notes: • Do not display is the factory default setting for When to display. • Default is the factory default setting for Message to display.Understanding the printer menus 155

Use ToScreen Brightness Specify the brightness of the display. 20–100 Note: 100 is the factory default setting.One Page Copy Set copies from the scanner glass to only one page at a time. Off Note: Off is the factory default setting. OnAudio Feedback Set the button volume and feedback. Button Feedback Notes: On Off • On is the factory default setting for Button Feedback. Volume • 5 is the factory default setting for Volume. 1–10Show Bookmarks Specify whether to display bookmarks from the Held Jobs Yes area. No Note: Yes is the factory default setting.Allow Background Removal Specify whether to allow image background removal. On Note: On is the factory default setting. OffAllow Custom Job Scans Scan multiple jobs to one ﬁle. On Note: On is the factory default setting. OffScanner Jam Recovery Specify how to reload a scanned job when a paper jam occurs Job Level in the ADF. Page Level Note: Job Level is the factory default setting.Web Page Refresh Rate Specify the time between Embedded Web Server refreshes. 30–300 Note: 120 seconds is the factory default setting.Contact Name Specify a contact name for the printer. Note: The contact name is stored on the Embedded Web Server.Location Specify the printer location. Note: The location is stored on the Embedded Web Server.Alarms Set an alarm when the printer requires user intervention. Alarm Control Select from the following options: Cartridge Alarm Off Single Continuous Notes: • Single is the factory default setting for Alarm Control. • Off is the factory default setting for Cartridge Alarm.Understanding the printer menus 157

Use ToTimeouts Set the idle time before the printer enters a lower power state. Standby Mode Note: 15 minutes is the factory default setting. Disabled 1–240Timeouts Set the idle time before the printer begins operating in Sleep Sleep Mode mode. Disabled Notes: 1–120 • 20 minutes is the factory default setting. • Disabled appears only when Energy Conserve is set to Off.Timeouts Print a job with the display turned off. Print with Display Off Note: Display on when printing is the factory default setting. Allow printing with display off Display on when printingTimeouts Set the time before the printer enters Hibernate mode. Hibernate Timeout Note: 3 days is the factory default setting. Disabled 20 minutes 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days 1 week 2 weeks 1 monthHibernate Timeout on Connection Set the printer to Hibernate mode even if there is an active Hibernate Ethernet connection. Do Not Hibernate Note: Do Not Hibernate is the factory default setting.Timeouts Set the idle time before the display automatically returns to Screen Timeout Ready state. 15–300 Note: 30 seconds is the factory default setting.Timeouts Set the printer to end a print job after it has been idle for the Print Timeout speciﬁed amount of time. Disabled Notes: 1–255 • 90 seconds is the factory default setting. • Print Timeout is available only when using PCL emulation.Understanding the printer menus 158

Use ToTimeouts Set the time the printer waits for more data before canceling a Wait Timeout print job. Disabled Notes: 15–65535 • 40 seconds is the factory default setting. • Wait Timeout is available only when the printer is using PostScript emulation.Timeouts Set the time the printer waits for user intervention before it Job Hold Timeout holds jobs that require unavailable resources. 5–255 Notes: • 30 seconds is the factory default setting. • This menu item appears only when a hard disk is installed.Error Recovery Set the printer to restart when an error occurs. Auto Reboot Note: Reboot always is the factory default setting. Reboot when idle Reboot always Reboot neverError Recovery Determine the number of automatic reboots the printer can Max Auto Reboots perform. 1–20 Note: 2 is the factory default setting.Print Recovery Let the printer automatically continue printing from certain Auto Continue offline situations when these are not resolved within the Disabled speciﬁed time period. 5–255 Note: Disabled is the factory default setting.

Print Recovery Specify whether the printer reprints jammed pages.

Jam Recovery Note: Auto is the factory default setting. On Off AutoPrint Recovery Set the printer to check for jammed paper automatically. Jam Assist Note: On is the factory default setting. On OffPrint Recovery Set the printer to print the correct output for a page. Page Protect Note: Off is the factory default setting. Off OnAccessibility Settings Remain in the same location and reset the Screen Timeout Prolong Screen Timeout timer instead of returning to the home screen. On Note: Off is the factory default setting. OffUnderstanding the printer menus 159

Use ToAccessibility Settings Adjust the Voice Guidance speaking rate. Speech Rate Note: Normal is the factory default setting. Very Slow Slow Normal Fast Faster Very Fast Rapid Very Rapid FastestAccessibility Settings Set the headphones volume. Headphone Volume Note: 5 is the factory default setting. 1–10Press Sleep Button Determine how the printer, while in idle state, reacts to a short Do Nothing press of the Sleep button. Sleep Note: Sleep is the factory default setting. HibernatePress and Hold Sleep Button Determine how the printer, while in idle state, reacts to a long Do Nothing press of the Sleep button. Sleep Note: Do Nothing is the factory default setting. HibernateFactory Defaults Restore the printer factory default settings. Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. • All downloads stored in the RAM are deleted. Downloads stored in the ﬂash memory or on a hard disk are not affected.Export Conﬁguration File Export conﬁguration ﬁles to a ﬂash drive. Export

Copy Settings menu

Use ToContent Type Specify the content of the original document. Text Note: Text/Photo is the factory default setting. Graphics Text/Photo PhotoUnderstanding the printer menus 160

Use ToContent Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press OtherSides (Duplex) Specify whether an original document is two‑sided or one‑sided, and then 1 sided to 1 sided specify whether the copy should be two‑sided or one‑sided. 1 sided to 2 sided Note: 1 sided to 1 sided is the factory default setting. This setting is selected 2 sided to 1 sided when using a one‑sided original document for a one‑sided copy job. 2 sided to 2 sidedPaper Saver Copy two or four sheets of a document on one page. Off Note: Off is the factory default setting. 2‑up Portrait 4‑up Portrait 2‑up Landscape 4‑up LandscapePrint Page Borders Specify whether a border is printed. On Note: Off is the factory default setting. OffCollate Stack the pages of a print job in sequence when printing multiple copies. (1,1,1) (2,2,2) Note: (1,2,3) (1,2,3) is the factory default setting. (1,2,3) (1,2,3)Staple Enable the staple ﬁnisher. Off Notes: On • Off is the factory default setting. • This menu item appears only when a staple ﬁnisher is installed.Understanding the printer menus 161

Use ToOriginal Size Specify the size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oﬁcio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. ID CardCopy To Source Specify the paper source for copy jobs. Tray [x] Note: Tray 1 is the factory default setting. Auto Size Match Multipurpose FeederTransparency Separators Place a sheet of paper between transparencies. On Note: On is the factory default setting. OffSeparator Sheets Place a sheet of paper between pages, copies, or jobs. Off Note: Off is the factory default setting. Between Copies Between Jobs Between PagesSeparator Sheet Source Specify the paper source for the separator sheet. Tray [x] Note: Tray 1 is the factory default setting. Multipurpose FeederDarkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting.Number of Copies Specify the number of copies for the copy job. 1–9999 Note: 1 is the factory default setting.Understanding the printer menus 162

Use ToHeader/Footer Specify the header or footer information and its location on the page. [Location] For the location, select from the following options: Off • Top left Date/Time • Top middle Page number • Top right Custom text • Bottom left Print on • Bottom middle All pages • Bottom right First page only All but ﬁrst page Notes: Custom text • Off is the factory default setting for the location. • All pages is the factory default setting for Print on.Overlay Specify the overlay text printed on each page of the copy job. Conﬁdential Note: Off is the factory default setting. Copy Draft Urgent Custom OffCustom Overlay Specify the custom overlay text.Allow priority copies Allow interruption of a print job to copy a page or document. On Note: On is the factory default setting. OffCustom Job scanning Scan a document that contains mixed paper sizes into a single copy job. On Notes: Off • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed.Allow Save as Shortcut Save custom copy settings as shortcuts. On Note: On is the factory default setting. OffBackground Removal Adjust the amount of background visible on a copy. ‑4 to 4 Note: 0 is the factory default setting.Auto Center Automatically align the content at the center of the page. Off Note: Off is the factory default setting. OnUnderstanding the printer menus 163

Use ToColor Dropout Specify which color to drop and to adjust the dropout setting for each color Color Dropout threshold. None Notes: Red • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255Contrast Specify the contrast used for the copy job. 0–5 Note: Best for content is the factory default setting. Best for contentMirror Image Create a mirror image of the original document. Off Note: Off is the factory default setting. OnNegative Image Create a negative image of the original document. Off Note: Off is the factory default setting. OnShadow Detail Adjust the amount of shadow detail visible on a copy. ‑4 to 4 Note: 0 is the factory default setting.Adjust ADF Skew Correct slight skew in the scanned image. Auto Note: Auto is the factory default setting. Off OnScan edge to edge Specify if the original document is scanned edge-to-edge. Off Note: Off is the factory default setting. OnSharpness Adjust the amount of sharpness of a copy. 1–5 Note: 3 is the factory default setting.Sample Copy Create a sample copy of the original document. Off Note: Off is the factory default setting. On

Fax Settings menu

Fax Mode (Analog Fax Setup) menu

Analog Fax Setup mode sends the fax job through a telephone line.Note: The fax function is available only in some printer models.Understanding the printer menus 164

General Fax Settings

Use ToRestore Factory Defaults Restore the factory defaults of all fax settings.Optimize Fax Compatibility Optimize fax compatibility with other fax machines.Fax Name Specify the name of the fax in the printer.Fax Number Specify the number assigned to the fax.Fax ID Specify how the fax is identiﬁed. Fax Name Note: Fax Number is the factory default setting. Fax NumberEnable Manual Fax Set the printer to fax manually, which requires a line splitter and a telephone On handset. Off Notes: • Off is the factory default setting. • Use a regular telephone to answer an incoming fax job and to dial a fax number. • Press # 0 on the numeric keypad to go directly to this setting.Memory Use Deﬁne the allocation of non-volatile memory between sending and receiving fax All receive jobs. Mostly receive Note: Equal is the factory default setting. Equal Mostly send All sendCancel Faxes Specify whether canceling of fax jobs is allowed. Allow Note: Allow is the factory default setting. Don't AllowCaller ID Specify the type of caller ID being used. Off Primary AlternateFax number masking Specify the direction from where digits are masked in an outgoing fax number. Off Notes: From left From right • Off is the factory default setting. • The number of characters masked is determined by the Digits to Mask setting.Digits to Mask Specify the number of digits to mask in an outgoing fax number. 0–58 Note: 0 is the factory default setting.Understanding the printer menus 165

Use ToFax Cover Page Conﬁgure the fax cover page. Fax Cover Page Notes: Off by default On by default • Off by default is the factory default setting for Fax Cover Page. Never use • Off is the factory default setting for all other menu items. Always use Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x]

Use ToAutomatic Redial Specify the number of times the printer tries to send the fax to a speciﬁed 0–9 number. Note: 5 is the factory default setting.Redial frequency Specify the number of minutes between redials. 1–200 Note: 3 is the factory default setting.Behind a PABX Enable or disable switchboard blind dialing without a dial tone. Yes Note: No is the factory default setting. NoEnable ECM Enable or disable Error Correction Mode for fax jobs. Yes Note: Yes is the factory default setting. NoEnable Fax Scans Fax ﬁles that are scanned at the printer. On Note: On is the factory default setting. OffDriver to fax Allow the print driver to send fax jobs. Yes Note: Yes is the factory default setting. NoAllow Save as Shortcut Save fax numbers as shortcuts in the printer. On Note: On is the factory default setting. OffDial Mode Specify the dialing sound. Tone Note: Tone is the factory default setting. PulseMax Speed Specify the maximum speed in baud at which faxes are sent. 2400 Note: 33600 is the factory default setting. 4800 9600 14400 33600Custom Job scanning Scan a document that contains mixed paper sizes into a single ﬁle. On Notes: Off • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed.Scan Preview Specify whether a preview appears on the display for scan jobs. On Notes: Off • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed.Understanding the printer menus 168

Use ToBackground Removal Adjust the amount of background visible on a scanned image. ‑4 to 4 Note: 0 is the factory default setting.Color Balance Enable an equal balance of colors in the scanned image. Cyan - Red Magenta - Green Yellow - BlueColor Dropout Specify which color to drop and to adjust the dropout setting for each color Color Dropout threshold. None Notes: Red • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255Contrast Specify the contrast in the scanned image. 0–5 Note: Best for content is the factory default setting. Best for contentMirror Image Create a mirror image of the original document. Off Note: Off is the factory default setting. OnNegative Image Create a negative image of the original document. Off Note: Off is the factory default setting. OnShadow Detail Adjust the amount of shadow detail visible. ‑4 to 4 Note: 0 is the factory default setting.Adjust ADF Skew Correct the slight skew in the scanned image. Auto Notes: Off On • Auto is the factory default setting. • This menu item is supported only in select printer models.Scan edge to edge Specify whether the original document is scanned edge-to-edge. Off Note: Off is the factory default setting. OnSharpness Adjust the sharpness of a fax. 1–5 Note: 3 is the factory default setting.Temperature Specify warm or cool outputs. Cool values generate a bluer output than the ‑4 to 4 default while warm values generate a redder output than the default. Note: 0 is the factory default setting.Understanding the printer menus 169

Use ToEnable Color Fax Scans Enable color faxing. Off by default Note: Off by default is the factory default setting. On by default Never use Always useAuto Convert Color Faxes to Convert all outgoing faxes to black and white.Mono Faxes Note: On is the factory default setting. On Off

Fax Receive Settings

Use ToEnable Fax Receive Allow the printer to receive fax jobs. On Note: On is the factory default setting. OffEnable Caller ID Display the caller ID information of an incoming fax. On Note: On is the factory default setting. OffFax Job Waiting Remove fax jobs from the print queue when the job requires speciﬁc unavailable None resources. Toner Note: None is the factory default setting. Toner and SuppliesRings to Answer Specify the number of rings before answering an incoming fax job. 1–25 Note: 3 is the factory default setting.Auto Answer Set the printer to receive faxes automatically. Yes Note: Yes is the factory default setting. NoManual Answer Code Manually enter a code on the telephone number pad to begin receiving a fax. 0–9 Notes: • *9* is the factory default setting. • This menu item is used when the printer shares a line with a telephone.Auto Reduction Scale an incoming fax job so that it ﬁts the size of the paper loaded in the On designated fax source. Off Note: On is the factory default setting.Paper Source Specify the paper source for printing incoming fax jobs. Auto Note: Auto is the factory default setting. Tray [x] Multipurpose FeederUnderstanding the printer menus 170

Use ToSides (Duplex) Enable two‑sided printing for incoming fax jobs. Off Notes: On • Off is the factory default setting. • This menu item appears only when a duplex unit is installed.Separator Sheets Enable the printer to include separator sheets for incoming fax jobs. Off Note: Off is the factory default setting. Before Job After JobSeparator Sheet Source Specify the paper source for the separator sheet. Tray [x] Note: Tray 1 is the factory default setting. Multipurpose FeederFax Footer Print the transmission information at the bottom of each page from a received On fax. Off Note: Off is the factory default setting.Max Speed Specify the maximum speed in baud at which faxes are received. 2400 Note: 33600 is the factory default setting. 4800 9600 14400 33600Fax Forwarding Enable forwarding of received faxes to another recipient. Print Note: Print is the factory default setting. Print and Forward ForwardForward to Specify the type of recipient to which faxes are forwarded. Fax Notes: E‑mail FTP • Fax is the factory default setting. LDSS • This menu item is available only from the Embedded Web Server. eSFForward to Shortcut Enter the shortcut number that matches the recipient type (Fax, E-mail, FTP, LDSS, or eSF).Block No Name Fax Enable blocking of incoming faxes sent from devices with no station ID or fax Off ID speciﬁed. On Note: Off is the factory default setting.Banned Fax List Enable the list of blocked fax numbers stored in the printer.Understanding the printer menus 171

Use ToHolding Faxes Enable the printer to hold received faxes from printing until they are released. Held Fax Mode Held faxes can be released manually or at a scheduled day or time. Off Note: Off is the factory default setting. Always On Manual Scheduled Fax Holding ScheduleEnable Color Fax Receive Enable the printer to receive fax in color and print it in grayscale. On Note: On is the factory default setting. Off

Fax Log Settings

Use ToTransmission Log Enable printing of a transmission log after each fax job. Print log Note: Print log is the factory default setting. Do not print log Print only for errorReceive Error Log Enable printing of a received error log. Print Never Note: Print Never is the factory default setting. Print on ErrorAuto Print Logs Enable automatic printing of fax logs. On Notes: Off • On is the factory default setting. • Logs print after every 200 fax jobs.Log Paper Source Specify the source of the paper used for printing logs. Tray [x] Note: Tray 1 is the factory default setting. Multipurpose FeederLogs Display Specify whether printed logs display the dialed number or the station name or Remote Station Name fax name returned. Dialed Number Note: Remote Station Name is the factory default setting.Enable Job Log Enable access to the Fax Job log. On Note: On is the factory default setting. OffEnable Call Log Enable access to the Fax Call log. On Note: On is the factory default setting. OffUnderstanding the printer menus 172

Speaker SettingsUse ToSpeaker Mode Specify the mode of the speaker. Always Off Note: On until Connected is the factory default setting. A sound is issued until On until Connected the fax connection is made. Always OnSpeaker Volume Set the speaker volume to high or low. High Note: High is the factory default setting. LowRinger Volume Enable or disable the ringer volume. Off Note: On is the factory default setting. On

Answer OnUse To All Rings Specify ring patterns when the printer is answering calls. Single Ring Only Note: All Rings is the factory default setting. Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only

Use ToSides (Duplex) Specify the orientation of the original documents loaded in the ADF for Off two‑sided scanning. Long edge Note: Off is the factory default setting. Short edgeJPEG Quality Set the quality of a JPEG photo image in relation to ﬁle size and quality of the Best for content image. 5–90 Notes: • Best for content is the factory default setting. • 5 reduces the ﬁle size and quality of the image. • 90 provides the best image quality, but the ﬁle size is very large.Text Default Set the quality of a text image in relation to ﬁle size and quality of the image. 5–90 Note: 75 is the factory default setting.Text/Photo Default Set the quality of a text or photo image in relation to ﬁle size and the quality of 5–90 the image. Note: 75 is the factory default setting.Photo Default Set the quality of a photo image in relation to ﬁle size and the quality of the 5–90 image. Note: 50 is the factory default setting.E‑mail images sent as Specify how the images are sent. Attachment Note: Attachment is the factory default setting. Web LinkUse Multi‑Page Tiff Provide a choice between single-page TIFF ﬁles and multiple‑page TIFF ﬁles. On For a multiple-page scan‑to‑e-mail job, either one TIFF ﬁle is created containing Off all the pages, or multiple TIFF ﬁles are created with one ﬁle for each page of the job. Note: On is the factory default setting.TIFF Compression Specify the format used in compressing TIFF ﬁles. LZW Note: LZW is the factory default setting. JPEGTransmission Log Enable printing of a transmission log after each e-mail job. Print log Note: Print log is the factory default setting. Do not print log Print only for errorLog Paper Source Specify the paper source for printing e-mail logs. Tray [x] Note: Tray 1 is the factory default setting. Multipurpose FeederE‑mail Bit Depth Enable the Text/Photo mode to produce smaller ﬁle sizes by using 1‑bit images 1 bit when Color is set to Off. 8 bit Note: 8 bit is the factory default setting.Understanding the printer menus 176

Use ToCustom Job scanning Copy a document that contains mixed paper sizes. On Notes: Off • Off is the factory default setting. • This menu item appears only when a formatted, working hard disk is installed.Scan Preview Specify whether a preview appears on the display for scan jobs. On Notes: Off • Off is the factory default setting. • This menu item appears only when a formatted, working hard disk is installed.Allow Save as Shortcut Save e-mail addresses as shortcuts. On Notes: Off • On is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the e- mail destination screen.Background Removal Adjust the amount of background visible on a scanned image. ‑4 to 4 Note: 0 is the factory default setting.Color Balance Enable an equal balance of colors in the output. Cyan‑Red Magenta-Green Yellow-BlueColor Dropout Specify which color to drop and to adjust the dropout setting for each color Color Dropout threshold. None Notes: Red • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255Contrast Specify the contrast of the output. 0–5 Note: Best for content is the factory default setting. Best for contentMirror Image Create a mirror image of the original document. Off Note: Off is the factory default setting. OnUnderstanding the printer menus 177

Use ToNegative Image Create a negative image of the original document. Off Note: Off is the factory default setting. OnShadow Detail Adjust the amount of shadow detail visible on a scanned image. ‑4 to 4 Note: 0 is the factory default setting.Adjust ADF Skew Correct the slight skew in the scanned image. Auto Notes: Off On • Auto is the factory default setting. • This menu item appears only in some printer models.Scan edge to edge Specify whether the original document is scanned edge-to-edge. Off Note: Off is the factory default setting. OnSharpness Adjust the amount of sharpness on a scanned image. 1–5 Note: 3 is the factory default setting.Temperature Specify warm or cool outputs. Cool values generate a bluer output than the ‑4 to 4 default while warm values generate a redder output than the default. Note: 0 is the factory default setting.Use cc:/bcc: Enable the use of the cc and bcc ﬁelds. Off Note: Off is the factory default setting. On

Use ToPDF Settings Conﬁgure the PDF settings. PDF Version Notes: 1.2–1.7 A–1a • 1.5 is the factory default setting for PDF Version. A–1b • Normal is the factory default setting for PDF Compression. This setting appears only when a formatted, working hard disk is installed. PDF Compression Normal • Off is the factory default setting for Secure PDF and Searchable PDF. Secure PDF requires you to enter your password twice. High Secure PDF • To use the Searchable PDF option, purchase and install the AccuRead OCR solution. Off On Searchable PDF Off OnContent Type Specify the content of the original document. Text Note: Text/Photo is the factory default setting. Graphics Text/Photo PhotoContent Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press OtherColor Specify whether the printer captures and transmits content in color. Off Note: On is the factory default setting. OnResolution Specify the quality of the scan in dots per inch (dpi). 75 dpi Note: 150 dpi is the factory default setting. 150 dpi 200 dpi 300 dpi 400 dpi 600 dpiDarkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting.Orientation Specify the orientation of the scanned image. Portrait Note: Portrait is the factory default setting. LandscapeUnderstanding the printer menus 179

Use ToOriginal Size Specify the size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oﬁcio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in.Sides (Duplex) Specify the orientation of the original documents loaded in the ADF for Off two‑sided scanning. Long edge Note: Off is the factory default setting. Short edgeJPEG Quality Set the quality of a JPEG photo image in relation to the ﬁle size and quality of Best for content the image. 5–90 Notes: • Best for content is the factory default setting. • 5 reduces the ﬁle size, but the quality of the image is lessened. • 90 provides the best image quality, but the ﬁle size is very large.Text Default Set the quality of the text in relation to the ﬁle size and quality of the image. 5–90 Note: 75 is the factory default setting.Text/Photo Default Set the quality of a text/photo image in relation to the ﬁle size and quality of the 5–90 image. Note: 75 is the factory default setting.Photo Default Set the quality of a photo image in relation to the ﬁle size and quality of the 5–90 image. Note: 50 is the factory default setting.Use Multi‑Page TIFF Provide a choice between single-page TIFF ﬁles and multiple‑page TIFF ﬁles. On For a multiple-page scan‑to‑FTP job, either one TIFF ﬁle is created containing Off all the pages, or multiple TIFF ﬁles are created with one ﬁle for each page of the job. Note: On is the factory default setting.Understanding the printer menus 180

Use ToTIFF Compression Specify the format used in compressing TIFF ﬁles. LZW Note: LZW is the factory default setting. JPEGTransmission Log Specify whether to print the transmission log. Print log Note: Print log is the factory default setting. Do not print log Print only for errorLog Paper Source Specify a paper source when printing FTP logs. Tray [x] Note: Tray 1 is the factory default setting. Multipurpose FeederFTP bit Depth Enable the Text/Photo mode to have smaller ﬁle sizes by using 1‑bit images. 1 bit Note: 8 bit is the factory default setting. 8 bitFile Name Type a base ﬁle name.Custom Job Scanning Copy a document that contains mixed paper sizes into a single scan job. On Note: Off is the factory default setting. OffScan Preview Specify whether a preview appears on the display for scan jobs. On Notes: Off • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed.Allow Save as Shortcut Enable shortcut creation for FTP addresses. On Note: On is the factory default setting. OffBackground Removal Adjust the amount of background visible on a copy. ‑4 to 4 Note: 0 is the factory default setting.Color Balance Enable an equal balance of colors in the output. Cyan‑Red Magenta‑Green Yellow‑BlueUnderstanding the printer menus 181

Use ToColor Dropout Specify which color to drop and to adjust the dropout setting for each color Color Dropout threshold. None Notes: Red • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255Contrast Specify the contrast of the output. 0–5 Note: Best for content is the factory default setting. Best for contentMirror Image Create a mirror image of the original document. Off Note: Off is the factory default setting. OnNegative Image Create a negative image of the original document. Off Note: Off is the factory default setting. OnShadow Detail Adjust the amount of shadow detail visible on a scanned image. ‑4 to 4 Note: 0 is the factory default setting.Adjust ADF Skew Correct slight skew in the scanned image. Auto Notes: Off On • Auto is the factory default setting. • This menu item is supported only in some printer models.Scan edge to edge Specify whether the original document is scanned edge-to-edge. Off Note: Off is the factory default setting. OnSharpness Adjust the amount of sharpness of the scanned image. 1–5 Note: 3 is the factory default setting.Temperature Enable the user to specify warm or cool outputs. Cool values generate a bluer ‑4 to 4 output than the default while warm values generate a redder output than the default. Note: 0 is the factory default setting.Understanding the printer menus 182

Use ToResolution Specify the resolution of the scan in dots per inch (dpi). 75 dpi Note: 150 dpi is the factory default setting. 150 dpi 200 dpi 300 dpi 400 dpi 600 dpiDarkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting.Orientation Specify the orientation of the scanned image. Portrait Note: Portrait is the factory default setting. LandscapeOriginal Size Specify the size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oﬁcio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in.Sides (Duplex) Specify the orientation of the original documents loaded in the ADF for Off two‑sided scanning. Long edge Note: Off is the factory default setting. Short edgeJPEG Quality Set the quality of a JPEG photo image in relation to ﬁle size and quality. Best for content Notes: 5–90 • Best for content is the factory default setting. • 5 reduces the ﬁle size, but the quality of the image is lessened. • 90 provides the best image quality, but the ﬁle size is very large.Text Default Set the quality of the text in relation to ﬁle size and the quality of the image. 5–90 Note: 75 is the factory default setting.Understanding the printer menus 184

Use ToText/Photo Default Set the quality of a text/photo image in relation to ﬁle size and quality. 5–90 Note: 75 is the factory default setting.Photo Default Set the quality of a photo image in relation to ﬁle size and quality. 5–90 Note: 50 is the factory default setting.Use Multi‑Page TIFF Provide a choice between single-page TIFF ﬁles and multiple‑page TIFF ﬁles. On For a multiple-page scan‑to‑FTP job, either one TIFF ﬁle is created containing Off all the pages, or multiple TIFF ﬁles are created with one ﬁle for each page. Note: On is the factory default setting.Scan Bit Depth Enable the Text/Photo mode to produce smaller ﬁle sizes by using 1‑bit images. 1 bit Note: 8 bit is the factory default setting. 8 bitFile Name Type a base ﬁle name.Custom Job Scanning Copy a document that contains mixed paper sizes. On Note: Off is the factory default setting. OffScan Preview Specify whether a preview appears on the display for scan jobs. On Notes: Off • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed.Background Removal Adjust the amount of background visible on a copy. ‑4 to 4 Note: 0 is the factory default setting.Color Balance Enable an equal balance of colors in the output. Cyan - Red Magenta - Green Yellow - BlueColor Dropout Specify which color to drop and to adjust the dropout setting for each color Color Dropout threshold. None Notes: Red • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255Contrast Specify the contrast of the scanned image. 0–5 Note: Best for content is the factory default setting. Best for contentUnderstanding the printer menus 185

Use ToMirror Image Create a mirror image of the original document. Off Note: Off is the factory default setting. OnNegative Image Create a negative image of the original document. Off Note: Off is the factory default setting. OnShadow Detail Adjust the amount of shadow detail visible on a scanned image. ‑4 to 4 Note: 0 is the factory default setting.Adjust ADF Skew Correct slight skew in the scanned image. Auto Notes: Off On • Auto is the factory default setting. • This menu item appears only in some printer models.Scan edge to edge Specify whether the original document is scanned edge-to-edge. Off Note: Off is the factory default setting. OnSharpness Adjust the amount of sharpness on a scanned image. 1–5 Note: 3 is the factory default setting.Temperature Specify warm or cool outputs. Cool values generate a bluer output than the ‑4 to 4 default while warm values generate a redder output than the default. Note: 0 is the factory default setting.

Duplex Binding Deﬁne binding for two-sided pages in relation to page orientation. Long Edge Notes: Short Edge • Long Edge is the factory default setting. This assumes binding along the long edge of the page (left edge for portrait and top edge for landscape). • Short Edge assumes binding along the short edge of the page (top edge for portrait and left edge for landscape).Paper Saver Orientation Specify the orientation of a multiple‑page document. Auto Note: Auto is the factory default setting. Landscape PortraitPaper Saver Print multiple-page images on one side of the paper. Off Note: Off is the factory default setting. 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up 12‑Up 16‑UpPaper Saver Border Print a border on each page image. None Note: None is the factory default setting. SolidPaper Saver Ordering Specify the positioning of multiple‑page images. Horizontal Notes: Reverse Horizontal Reverse Vertical • Horizontal is the factory default setting. Vertical • Positioning depends on the number of page images and whether they are in portrait or in landscape orientation.Separator Sheets Specify whether to insert blank separator sheets. Off Notes: Between Copies Between Jobs • Off is the factory default setting. Between Pages • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to (1,2,3) (1,2,3). If Collate is set to (1,1,1) (2,2,2), then a blank page is inserted between each set of printed pages. • Between Jobs inserts a blank sheet between print jobs. • Between Pages inserts a blank sheet between each page of the print job. This setting is useful when printing transparencies or when inserting blank pages in a document.Separator Sheet Source Specify the paper source for separator sheets. Tray [x] Note: Tray 1 is the factory default setting. Multipurpose FeederBlank Pages Specify whether to insert blank pages in a print job. Do Not Print Note: Do Not Print is the factory default setting. PrintUnderstanding the printer menus 187

OCR Settings menu

Note: This menu appears only if you have purchased and installed the AccuRead OCR solution.Use ToAuto Rotate Automatically rotate scanned documents for proper orientation. On Note: On is the factory default setting. OffDespeckle Remove specks from a scanned image. Off Note: Off is the factory default setting. OnInverse Detection Recognize and make the white text on a black background editable. On Note: On is the factory default setting. OffAuto Contrast Enhance Automatically adjust the contrast to improve OCR quality. Off Note: Off is the factory default setting. OnRecognized Languages Set the language or languages that the OCR can recognize. English For each language, select from the following options: French Off German On Spanish Note: The language is enabled by default. If it is set to a value that is not in Italian the list of recognized languages, English is enabled by default. Portugues Danish Dutch Norwegian Swedish Finnish Hungarian Polish

Print Settings

Setup menuUse ToPrinter Language Set the printer language. PCL Emulation Notes: PS Emulation • PCL Emulation is the factory default setting. • Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language.Understanding the printer menus 188

Use ToJob Waiting Specify that print jobs be removed from the print queue if they On require unavailable printer options or custom settings. Off Print jobs removed from the print queue are stored in a separate print queue, so other jobs print normally. When the missing information or options are obtained, the stored jobs print. Notes: • Off is the factory default setting. • This menu setting appears only when a formatted, working printer hard disk is installed. This requirement ensures that stored jobs are not deleted if the printer loses power.Print Area Set the logical and physical printable area. Normal Notes: Whole Page • Normal is the factory default setting. When attempting to print data in the non‑printable area deﬁned by the Normal setting, the printer clips the image at the boundary. • Whole Page allows the image to be moved into the non‑printable area deﬁned by the Normal setting, but the printer will clip the image at the Normal setting boundary. This affects only pages printed using a PCL 5e interpreter. This has no effect on pages printed using the PCL XL or PostScript interpreter.Download Target Set the storage location for downloads. RAM Notes: Flash Disk • RAM is the factory default setting. Storing downloads in the RAM is temporary. • Storing downloads in ﬂash memory or on a printer hard disk places them in permanent storage. Downloads remain in ﬂash memory or on the printer hard disk even when the printer is turned off. • This menu setting appears only when a formatted, working ﬂash drive or printer hard disk is installed.Resource Save Specify how the printer handles temporary downloads, such On as fonts and macros stored in the RAM, when the printer Off receives a job that requires more memory than is available. Notes: • Off is the factory default setting. This sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs. • On retains the downloads during language changes and printer resets. If the printer runs out of memory, then Memory Full [38] appears, and downloads are not deleted.Understanding the printer menus 189

Use ToPrint All Order Specify the order in which held and conﬁdential jobs are Alphabetical printed when Print All is selected. Oldest First Note: Alphabetical is the factory default setting. Print jobs Newest First always appear in alphabetical order on the printer control panel.

Finishing menuUse ToSides (Duplex) Specify whether two‑sided printing is set as the default for all print jobs. 1 sided Notes: 2 sided • 1 sided is the factory default setting. • You can set two‑sided printing from the printer software.Duplex Binding Deﬁne binding for two-sided pages in relation to page orientation. Long Edge Note: Long Edge is the factory default setting. Short EdgeCopies Specify a default number of copies for each print job. 1–999 Note: 1 is the factory default setting.Blank Pages Specify whether to insert blank pages in a print job. Do Not Print Note: Do Not Print is the factory default setting. PrintCollate Stack the pages of a print job in sequence when printing multiple copies. (1,1,1) (2,2,2) Note: (1,2,3) (1,2,3) is the factory default setting. (1,2,3) (1,2,3)Separator Sheets Specify whether to insert blank separator sheets. Off Notes: Between Copies Between Jobs • Off is the factory default setting. Between Pages • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to (1,2,3) (1,2,3). If Collate is set to (1,1,1) (2,2,2), then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's. • Between Jobs inserts a blank sheet between print jobs. • Between Pages inserts a blank sheet between each page of a print job. This setting is useful when printing transparencies or when inserting blank pages in a document.Separator Source Specify the paper source for separator sheets. Tray [x] Notes: Multipurpose Feeder • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Conﬁgure MP to “Cassette” for Multipurpose Feeder to appear as a menu setting.Understanding the printer menus 190

Use ToPaper Saver Print multiple‑page images on one side of a paper. Off Notes: 2‑Up 3‑Up • Off is the factory default setting. 4‑Up • The number selected is the number of page images that are printed per side. 6‑Up 9‑Up 12‑Up 16‑UpPaper Saver Ordering Specify the positioning of multiple‑page images. Horizontal Notes: Reverse Horizontal Reverse Vertical • Horizontal is the factory default setting. Vertical • Positioning depends on the number of pages and whether they are in portrait or landscape orientation.Paper Saver Orientation Specify the orientation of a multiple‑page document. Auto Note: Auto is the factory default setting. Landscape PortraitPaper Saver Border Print a border on each page image. None Note: None is the factory default setting. Solid

Use ToEnhance Fine Lines Enable a print mode preferable for ﬁles such as architectural drawings, maps, On electrical circuit diagrams, and ﬂow charts. Off Notes: • Off is the factory default setting. • To set this option using the Embedded Web Server, type the network printer IP address in the Web browser address ﬁeld.Gray Correction Automatically adjust the contrast enhancement applied to images. Auto Note: Auto is the factory default setting. OffBrightness Adjust the printed output either by lightening or darkening it. You can conserve ‑6 to 6 toner by lightening the output. Note: 0 is the factory default setting.Contrast Adjust the contrast of printed objects. 0–5 Note: 0 is the factory default setting.

Job Accounting menu

Note: This menu item appears only when a printer hard disk is installed. Make sure that the hard disk is notread/write‑ or write‑protected.Use ToJob Accounting Log Set if the printer creates a log of the print jobs it receives. Off Note: Off is the factory default setting. OnJob Accounting Utilities Print and delete log ﬁles or export them to a ﬂash drive.Accounting Log Frequency Set how often a log ﬁle is created. Daily Note: Monthly is the factory default setting. Weekly MonthlyLog Action at End of Frequency Set how the printer responds when the frequency threshold expires. None Note: None is the factory default setting. E‑mail Current Log E‑mail & Delete Current Log Post Current Log Post & Delete Current LogLog Near Full Level Specify the maximum size of the log ﬁle before the printer executes the Log Off Action at Near Full. 1–99 Note: 5 is the factory default setting.Understanding the printer menus 192

Use ToLog Action at Near Full Set how the printer responds when the hard disk is nearly full. None Notes: E‑mail Current Log E‑mail & Delete Current Log • None is the factory default setting. E‑mail & Delete Oldest Log • The value deﬁned in Log Near Full Level determines when this action is triggered. Post Current Log Post & Delete Current Log Post & Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But CurrentLog Action at Full Set how the printer responds when disk usage reaches the maximum limit None (100MB). E‑mail & Delete Current Log Note: None is the factory default setting. E‑mail & Delete Oldest Log Post & Delete Current Log Post & Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But CurrentURL to Post Logs Set where the printer posts job accounting logs.E‑mail to Send Logs Specify the e‑mail address to which the device sends job accounting logs.Log File Preﬁx Specify the preﬁx you want for the log ﬁle name. Note: The current host name deﬁned in the TCP/IP menu is used as the default log ﬁle preﬁx.

Utilities menuUse ToRemove Held Jobs Delete conﬁdential and held jobs from the printer hard disk. Conﬁdential Notes: Held Not Restored • Selecting a setting affects only print jobs that are resident in the printer. Bookmarks, print jobs on ﬂash drives, and other types of held jobs are All not affected. • Not Restored removes all Print and Hold jobs that are not restored from the printer hard disk or memory.Understanding the printer menus 193

Use ToFormat Flash Format the ﬂash memory. Yes Warning—Potential Damage: Do not turn off the printer while the ﬂash No memory is being formatted. Notes: • Yes deletes all data stored in ﬂash memory. • No cancels the format request. • Flash memory refers to the memory added by installing a ﬂash memory card in the printer. • The ﬂash memory option card must not be read/write‑ or write‑protected. • This menu item appears only when a non‑defective ﬂash memory card is installed.Delete Downloads on Disk Delete downloads from the printer hard disk, including all held jobs, buffered Delete Now jobs, and parked jobs. Do Not Delete Notes: • Delete Now sets the printer to delete the downloads and allows the display to return to the originating screen after the deletion. • Do Not Delete sets the printer display to return to the main Utilities menu for touch‑screen printer models. When selected in non‑touch‑screen printer models, Do Not Delete sets the printer to return to the originating screen after the deletion.Activate Hex Trace Assist in isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is printed in hexadecimal and character representation, and control codes are not executed. • To exit or deactivate Hex Trace, turn off or reset the printer.Coverage Estimator Provide an estimate of the percentage coverage of toner on a page. The Off estimate is printed on a separate page at the end of each print job. On Note: Off is the factory default setting.

XPS menuUse ToPrint Error Pages Print a page containing information on errors, including XML markup errors. Off Note: Off is the factory default setting. On

Use ToAnnotations Print annotations in a PDF. Do Not Print Note: Do Not Print is the factory default setting. Print

PostScript menuUse ToPrint PS Error Print a page containing the PostScript error. On Note: Off is the factory default setting. OffLock PS Startup Mode Disable the SysStart ﬁle. On Note: Off is the factory default setting. OffFont Priority Establish the font search order. Resident Notes: Flash/Disk • Resident is the factory default setting. • This menu item is available only when a formatted ﬂash memory option card or printer hard disk is installed and operating properly. • Make sure the ﬂash memory option or printer hard disk is not read/write‑, write‑, or password‑protected. • Job Buffer Size must not be set to 100%.

PCL Emul menu

Use ToFont Source Specify the set of fonts used in the Font Name menu. Resident Notes: Disk Download • Resident is the factory default setting. It shows the factory default set of fonts downloaded in the RAM. Flash • Flash and Disk settings show all fonts resident in that option. Make All sure the ﬂash option is properly formatted and is not read/write‑, or password‑protected. • Download shows all the fonts downloaded in the RAM. • All shows all fonts available to any option.Font Name Identify a speciﬁc font and where it is stored. Courier 10 Note: Courier 10 is the factory default setting.Understanding the printer menus 195

Use ToSymbol Set Specify the symbol set for each font name. 10U PC‑8 Notes: 12U PC‑850 • 10U PC‑8 is the US factory default setting. 12U PC‑850 is the international factory default setting. • A symbol set is a set of alphabetical and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or speciﬁc programs such as math symbols for scientiﬁc text. Only the supported symbol sets are shown.PCL Emulation Settings Change the point size for scalable typographic fonts. Point Size Notes: 1.00–1008.00 • 12 is the factory default setting. • Point size refers to the height of the characters in the font. One point equals approximately 0.014 of an inch. This can be increased or decreased in 0.25‑point increments.PCL Emulation Settings Specify the font pitch for scalable monospaced fonts. Pitch Notes: 0.08–100.00 • 10 is the factory default setting. • Pitch refers to the number of ﬁxed‑space characters per inch (cpi). This can be increased or decreased in 0.01‑cpi increments. • For non‑scalable monospaced fonts, the pitch appears on the display but cannot be changed.PCL Emulation Settings Specify the orientation of text and graphics on a page. Orientation Notes: Portrait Landscape • Portrait is the factory default setting. It prints text and graphics parallel to the short edge of the page. • Landscape prints text and graphics parallel to the long edge of the page.PCL Emulation Settings Specify the number of lines that print on each page. Lines per Page Notes: 1–255 • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the paper size and orientation before setting Lines per Page.PCL Emulation Settings Set the printer to print on A4‑size paper. A4 Width Notes: 198 mm 203 mm • 198 mm is the factory default setting. • The 203‑mm setting sets the width of the page to allow the printing of eighty 10‑pitch characters.Understanding the printer menus 196

Use ToBackgrounds Specify whether to print backgrounds on HTML documents. Do Not Print Note: Print is the factory default setting. Print

Image menuUse ToAuto Fit Select the optimal paper size, scaling, and orientation. On Note: On is the factory default setting. It overrides scaling and orientation Off settings for some images.Invert Invert bitonal monochrome images. On Notes: Off • Off is the factory default setting. • This setting does not apply to GIF or JPEG images.Scaling Scale the image to ﬁt the selected paper size. Anchor Top Left Notes: Best Fit Anchor Center • Best Fit is the factory default setting. Fit Height/Width • When Auto Fit is set to On, Scaling is automatically set to Best Fit. Fit Height Fit WidthOrientation Set the image orientation. Portrait Note: Portrait is the factory default setting. Landscape Reverse Portrait Reverse Landscape

Help menuMenu item DescriptionPrint All Guides Prints all the guidesCopy Guide Provides information about making copies and conﬁguring the settingsE‑mail Guide Provides information about sending e‑mails and conﬁguring the settingsFax Guide Provides information about sending faxes and conﬁguring the settingsFTP Guide Provides information about scanning documents and conﬁguring the settingsPrint Defects Guide Provides a template for determining the cause of repeating print quality defects, and lists settings that can be used to adjust print qualityInformation Guide Provides help in locating additional informationSupplies Guide Provides information about ordering suppliesSaving money and the environment 199

Saving money and the environment

Lexmark is committed to environmental sustainability and is continually improving its printers to reduce theirimpact on the environment. We design with the environment in mind, engineer our packaging to reducematerials, and provide collection and recycling programs. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.com/recycleBy selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. Thischapter outlines the settings and tasks that may yield a greater environmental beneﬁt.

Saving paper and toner

Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You cansigniﬁcantly reduce your carbon footprint by using recycled paper and the following printing suggestions, suchas printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.For information on how you can quickly save paper and energy using one printer setting, see “Using Eco‑Mode”on page 199.

Using recycled paper

As an environmentally conscious company, Lexmark supports the use of recycled office paper producedspeciﬁcally for use in laser/LED printers. For more information on recycled papers that work well with yourprinter, see “Using recycled paper and other office papers” on page 68.

Conserving supplies • Print on both sides of the paper. Note: Two-sided printing is the default setting in the print driver. • Print multiple pages on a single sheet of paper. • Use the preview feature to see how the document looks like before printing it. • Print one copy of the document to check its content and format for accuracy.

Saving energy

Using Eco‑Mode 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.Saving money and the environment 200

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > General Settings > Eco‑Mode > select a setting Use To Off Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance speciﬁcations of the printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until it is ready to print. You may notice a short delay before the ﬁrst page is printed. • The printer enters Sleep mode after one minute of inactivity. Energy/Paper Use all the settings associated with Energy and Paper modes. Plain Paper • Enable the automatic two‑sided (duplex) feature. • Turn off print log features.3 Click Submit.

Reducing printer noise

Enable Quiet Mode to reduce printer noise.1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > General Settings > Quiet Mode > select a setting Use To On Reduce printer noise. Notes: • Print jobs are processed at a reduced speed. • Printer engine motors do not start until a document is ready to print. There will be a short delay before the ﬁrst page is printed. Off Use factory default settings. Note: This setting supports the performance speciﬁcations of the printer.

3 Click Submit.Saving money and the environment 201

Adjusting Sleep mode

1 From the home screen, navigate to:

> Settings > General Settings > Timeouts > Sleep Mode2 In the Sleep Mode ﬁeld, select the number of minutes the printer is idle before it enters Sleep mode.3 Apply the changes.

Using Hibernate mode

Hibernate is an ultra‑low‑power saving mode.

Notes: • Three days is the default amount of time before the printer enters Hibernate mode. • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode. • If the printer is in Hibernate mode, then the Embedded Web Server is disabled. 1 From the home screen, navigate to:

> Settings > General Settings

2 Touch Press Sleep Button or Press and Hold Sleep Button.

3 Touch Hibernate > .

Adjusting the brightness of the printer display

To save energy, or if you have trouble reading the display, adjust its brightness settings.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > General Settings.3 In the Screen Brightness ﬁeld, enter the brightness percentage you want for the display.4 Click Submit.Saving money and the environment 202

RecyclingLexmark provides collection programs and environmentally progressive approaches to recycling. For moreinformation, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.com/recycle

Recycling Lexmark products

To return Lexmark products for recycling: 1 Go to www.lexmark.com/recycle.2 Find the product type you want to recycle, and then select your country or region from the list.3 Follow the instructions on the computer screen.Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled throughyour local recycling center. Contact your local recycling center to determine the items they accept.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers aretransported in the most efficient and environmentally sensitive manner and that there is less packaging todispose of. These efficiencies result in fewer greenhouse emissions, energy savings, and natural resourcesavings.Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in yourarea.The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not existin your area.When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recyclethe box.

Returning Lexmark cartridges for reuse or recycling

The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuseor recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused ordemanufactured for recycling. The boxes used to return the cartridges are also recycled.To return Lexmark cartridges for reuse or recycling, do the following: 1 Go to www.lexmark.com/recycle.2 Select the product that you want to recycle.Securing the printer 203

Securing the printer

Statement of VolatilityYour printer contains various types of memory that can store device and network settings, and user data.Types of memory DescriptionVolatile memory Your printer uses standard Random Access Memory (RAM) to temporarily buffer user data during simple print and copy jobs.Non-volatile memory Your printer may use two forms of non-volatile memory: EEPROM and NAND (ﬂash memory). Both types are used to store the operating system, device settings, network information, scanner and bookmark settings, and embedded solutions.Hard disk memory Some printers have a hard disk drive installed. The printer hard disk is designed for device-speciﬁc functionality. This lets the device retain buffered user data from complex scan, print, copy, and fax jobs, as well as form data, and font data.

Erase the content of any installed printer memory in the following circumstances: • The printer is being decommissioned. • The printer hard disk is being replaced. • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization.

Disposing of a printer hard disk

Note: Some printer models may not have a printer hard disk installed.In high‑security environments, it may be necessary to take additional steps to make sure that conﬁdential datastored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from yourpremises. • Degaussing—Flushes the hard disk with a magnetic ﬁeld that erases stored data • Crushing—Physically compresses the hard disk to break component parts and render them unreadable • Milling—Physically shreds the hard disk into small metal bitsNote: Most data can be erased electronically, but the only way to guarantee that all data is completelyerased is to physically destroy each hard disk where data is stored.

Erasing volatile memory

The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase thebuffered data, simply turn off the printer.Securing the printer 204

Erasing non‑volatile memory

• Individual settings, device and network settings, security settings, and embedded solutions—Erase information and settings by selecting Wipe All Settings in the Conﬁguration menu. • Fax data—Erase fax settings and data by selecting Wipe All Settings in the Conﬁguration menu. 1 Turn off the printer.2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Conﬁguration menu appears. When the printer is fully powered up, the touch screen displays a list of functions, instead of the standard home screen icons.3 Touch Wipe All Settings. The printer will restart several times during this process. Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords from the printer memory.4 Touch Back > Exit Conﬁg Menu.The printer will perform a power‑on reset, and then return to normal operating mode.

Erasing printer hard disk memory

Notes: • Some printer models may not have a printer hard disk installed. • Conﬁguring Erase Temporary Data Files in the printer menus lets you remove residual conﬁdential material left by print jobs by securely overwriting ﬁles that have been marked for deletion.

Using the printer control panel

1 Turn off the printer.2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Conﬁguration menu appears. When the printer is fully turned on, the touch screen displays a list of functions.3 Touch Wipe Disk, and then touch one of the following: • Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass. • Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a veriﬁcation pass. A secure overwrite is compliant with the DoD 5220.22‑M standard for securely erasing data from a hard disk. Highly conﬁdential information should be wiped using this method.4 Touch Yes to proceed with disk wiping. Notes: • A status bar will indicate the progress of the disk wiping task.Securing the printer 205

• Disk wiping can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.5 Touch Back > Exit Conﬁg Menu.The printer will perform a power‑on reset, and then return to normal operating mode.

Conﬁguring printer hard disk encryption

Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen.Note: Some printer models may not have a printer hard disk installed.

Using the Embedded Web Server

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Security > Disk Encryption. Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard disk is installed.3 From the Disk encryption menu, select Enable. Notes: • Enabling disk encryption will erase the contents of the printer hard disk. • Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.4 Click Submit.

Using the printer control panel

1 Turn off the printer.2 Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Conﬁguration menu appears. When the printer is fully turned on, a list of functions appears on the printer display.3 Touch Disk Encryption > Enable. Note: Enabling disk encryption will erase the contents of the printer hard disk.4 Touch Yes to proceed with disk wiping. Notes: • Do not turn off the printer during the encryption process. Doing so may result in loss of data. • Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.Securing the printer 206

• A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer will return to the Enable/Disable screen.5 Touch Back > Exit Conﬁg Menu.The printer will perform a power‑on reset, and then return to normal operating mode.

Finding printer security information

In high-security environments, it may be necessary to take additional steps to make sure that conﬁdential datastored in the printer cannot be accessed by unauthorized persons. For more information, visit theLexmark security Web page.You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information: 1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer.2 Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.Maintaining the printer 207

Maintaining the printer

Cleaning printer parts

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

Notes: • Perform this task after every few months. • Damage to the printer caused by improper handling is not covered by the printer warranty. 1 Turn off the printer, and then unplug the power cord from the electrical outlet.2 Remove paper from the standard bin and multipurpose feeder.3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.4 Wipe the outside of the printer with a damp, soft, lint‑free cloth. Notes: • Do not use household cleaners or detergents, as they may damage the ﬁnish of the printer. • Make sure that all areas of the printer are dry after cleaning.5 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.Maintaining the printer 208

Cleaning the scanner glass

Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water.2 Open the scanner cover.

3 Clean all the areas shown, and then let them dry.

1 White underside of the scanner cover

2 Scanner glass 3 ADF glass 4 White underside of the ADF cover

4 Close the scanner cover.

Maintaining the printer 209

Checking the status of parts and supplies

Checking the status of parts and supplies on the printer control panelFrom the home screen, touch Status/Supplies > View Supplies.

Checking the status of parts and supplies from the Embedded Web ServerNote: Make sure the computer and the printer are connected to the same network. 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Device Status > More Details.

Estimated number of remaining pages

The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracymay vary signiﬁcantly and is dependent on many factors, such as actual document content, print quality settings,and other printer settings.The accuracy of the estimated number of remaining pages may decrease when the actual printing consumptionis different from the historical printing consumption. Consider the variable level of accuracy before purchasingor replacing supplies based on the estimate. Until an adequate print history is obtained on the printer, initialestimates assume future supplies consumption based on the International Organization for Standardization*test methods and page content.* Average continuous black declared cartridge yield in accordance with ISO/IEC 19752.

Ordering suppliesTo order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorizedsupplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place whereyou purchased the printer.Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-partysupplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Useof third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party suppliesor parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies andparts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usagebeyond the intended life may damage your Lexmark printer or its associated components.Maintaining the printer 210

MX410, MX510, and MX511 Regular cartridges

Item WorldwideHigh yield toner cartridge 60F0HA01Extra high yield toner cartridge 60F0XA021 This supply item is supported only in MX410 printer model.2 This supply item is supported only in MX510 and MX511 printer models.For more information on countries located in each region, go to www.lexmark.com/regions.

MX417 and MX517 Return program cartridges

Item United States European Rest of Latin America Rest of Asia Australia and and Canada Economic Europe, Distribution Paciﬁc (RoAP) New Zealand Area (EEA+) Middle East, (LAD) (ANZ) and Africa (RoEMEA)Toner 51B1000 51B2000 51B5000 51B4000 51B3000 51B6000cartridgeHigh yield 51B1H00 51B2H00 51B5H00 51B4H00 51B3H00 51B6H00toner cartridge* This supply item is supported only in MX517 printer model.For more information on countries located in each region, go to www.lexmark.com/regions.Maintaining the printer 211

Item United States European Rest of Latin America Rest of Asia Australia and and Canada Economic Europe, Distribution Paciﬁc (RoAP) New Zealand Area (EEA+) Middle East, (LAD) (ANZ) and Africa (RoEMEA)Extra high 51B1X00 51B2X00 51B5X00 51B4X00 51B3X00 51B6X00yield tonercartridge** This supply item is supported only in MX517 printer model.For more information on countries located in each region, go to www.lexmark.com/regions.

MX417 and MX517 Regular cartridges

Item WorldwideHigh yield toner cartridge 51B0HA01Extra high yield toner cartridge 51B0XA021 This supply item is supported only in MX417 printer model.2 This supply item is supported only in MX517 printer model.For more information on countries located in each region, go to www.lexmark.com/regions.

Ordering an imaging unit

Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior toexhaustion of toner from toner cartridge.For more information on replacing the imaging unit, see the instruction sheet that came with the supply.Part name Lexmark Return Program RegularImaging unit 500Z 500ZA

Ordering a maintenance kit

Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit. • The separator roller, fuser, pick rollers, transfer roller, and redrive assembly are all included in the maintenance kit and can be individually ordered and replaced if necessary. • Contact your service representative to replace the maintenance kit.Maintenance kit Part number100‑V maintenance kit* 40X9146110‑V maintenance kit 40X9135220‑V maintenance kit 40X9136* This is available only in Japan.Maintaining the printer 212

Ordering an ADF separator roller

Order an ADF separator roller when the ADF fails to pick paper or picks more than one sheet of paper at a time.For information on replacing the ADF separator roller, see the instruction sheet that came with the part.Part name Part numberSeparator roller 40X9108

Storing suppliesChoose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packinguntil you are ready to use them.Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust

Replacing supplies

Replacing the toner cartridge

1 Press the button on the right side of the printer, and then open the front door.

1Maintaining the printer 213

2 Pull the toner cartridge out using the handle.

3 Unpack the toner cartridge, and then remove all packing materials.4 Shake the new cartridge to redistribute the toner.

5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

6 Close the front door.

Maintaining the printer 214

Replacing the imaging unit

1 Press the button on the right side of the printer, and then open the front door.

2 Pull the toner cartridge out using the handle.

3 Lift the green handle, and then pull the imaging unit out of the printer.Maintaining the printer 215

4 Unpack the new imaging unit, and then shake it.

5 Remove all packing materials from the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs.

6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer.Maintaining the printer 216

7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.

8 Close the front door.

Moving the printer

Moving the printer to another location

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement. CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage: • Make sure that all doors and trays are closed. • Turn off the printer, and then unplug the power cord from the electrical outlet. • Disconnect all cords and cables from the printer. • If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over thresholds and breaks in ﬂooring. • If the printer does not have a caster base but is conﬁgured with optional trays, then lift the printer off the trays. Do not try to lift the printer and the trays at the same time. • Always use the handholds on the printer to lift it. • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe jarring movements.Maintaining the printer 217

• Make sure that your ﬁngers are not under the printer when you set it down. • Make sure that there is adequate clearance around the printer.Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.Managing the printer 218

Managing the printer

Finding advanced networking and administratorinformationThis chapter covers basic administrative support tasks using the Embedded Web Server. For more advancedsystem support tasks, see the Networking Guide on the Software and Documentation CD or the EmbeddedWeb Server — Security: Administrator's Guide on the Lexmark support Web site athttp://support.lexmark.com.

Checking the virtual display

1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Check the virtual display that appears at the top left corner of the screen. The virtual display works as an actual display would work on a printer control panel.

Setting up e‑mail alerts

Conﬁgure the printer to send you e‑mail alerts when the supplies are getting low or when the paper needs tobe changed or added, or when there is a paper jam. 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings.3 From the Other Settings menu, click E‑mail Alert Setup.4 Select the items you want to be notiﬁed on, and then type the e‑mail addresses.5 Click Submit.Note: For information on setting up the e‑mail server, contact your system support person.Managing the printer 219

Viewing reportsYou can view some reports from the Embedded Web Server. These reports are useful for assessing the statusof the printer, network, and supplies. 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Reports, and then click the type of report you want to view.

Conﬁguring supply notiﬁcations from the Embedded Web

ServerYou can determine how you would like to be notiﬁed when supplies run nearly low, low, very low, or reach theirend‑of‑life by setting the selectable alerts.

Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable alerts can be set for the end‑of‑life supply condition. E‑mail selectable alert is available for all supply conditions. • The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions. 1 Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Print Settings > Supply Notiﬁcations.3 From the drop‑down menu for each supply, select one of the following notiﬁcation options: Notiﬁcation Description Off The normal printer behavior for all supplies occurs. E‑mail Only The printer generates an e‑mail when the supply condition is reached. The status of the supply appears on the menus page and status page. Warning The printer displays the warning message and generates an e‑mail about the status of the supply. The printer does not stop when the supply condition is reached. Continuable Stop1 The printer stops processing jobs when the supply condition is reached, and the user needs to press a button to continue printing. Non Continuable Stop1,2 The printer stops processing jobs when the supply condition is reached. The supply must be replaced to continue printing.Managing the printer 220

Notiﬁcation Description 1 The printer generates an e-mail about the status of the supply when supply notiﬁcation is enabled. 2 The printer stops when some supplies become empty to prevent damage.

4 Click Submit.

Restoring factory default settings

If you want to keep a list of the current menu settings for reference, then print a menu settings page beforerestoring the factory default settings. For more information, see “Printing a menu settings page” on page 51.If you want a more comprehensive method of restoring the printer factory default settings, then perform theWipe All Settings option. For more information, see “Erasing non‑volatile memory” on page 204.Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factorydefault settings. Exceptions include the display language, custom sizes and messages, and network/portmenu settings. All downloads stored in the RAM are deleted. Downloads stored in the ﬂash memory or in aprinter hard disk are not affected.From the home screen, navigate to:

Clearing jamsCarefully select paper and specialty media and load them properly to avoid paper jams. If jams occur, thenfollow the steps outlined in this chapter.Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage thefuser.

Avoiding jamsLoad paper properly • Make sure that the paper lies ﬂat in the tray. Correct loading of paper Incorrect loading of paper

• Do not load or remove a tray while the printer is printing.

• Do not load too much paper. Make sure that the stack height is below the maximum paper ﬁll indicator. • Do not slide paper into the tray. Load paper as shown in the illustration.Clearing jams 222

• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray ﬁrmly into the printer after loading paper.

Use recommended paper

• Use only recommended paper or specialty media. • Do not load paper that is wrinkled, creased, damp, bent, or curled. • Flex, fan, and align the paper edges before loading.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, weights, or types in the same tray. • Make sure that the paper size and type are set correctly on the computer or printer control panel. • Store paper according to manufacturer recommendations.

Identifying jam locations

Notes: • When Jam Assist is set to On, the printer ﬂushes blank pages or pages with partial prints after a jammed page is cleared. Check your printed output stack for discarded pages. • When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Paper jam in the front door

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.1 Open the front door.

2 Remove the toner cartridge.

Clearing jams 224

3 Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs.

4 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

5 Insert the imaging unit.

Note: Use the arrows inside the printer as guides.Clearing jams 225

6 Insert the toner cartridge.

7 Close the front door.

8 If necessary, press on the control panel.

Paper jam in the rear door

1 Open the rear door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.Clearing jams 226

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3 Close the rear door.

4 If necessary, press on the control panel.

Paper jam in the standard bin

1 Remove the jammed paper. Note: Make sure that all paper fragments are removed.Clearing jams 227

2 If necessary, press on the control panel.

Paper jam in the duplex unit

1 Remove the tray.

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.Clearing jams 228

3 Insert the tray.

4 From the control panel, press .

Paper jam in trays

1 Remove the tray.

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3 Insert the tray.

4 If necessary, press on the control panel.

Paper jam in the multipurpose feeder

1 Remove paper from the multipurpose feeder.2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.Clearing jams 229

3 Flex, fan, and align the paper edges before loading.

4 Reload paper, and then adjust the paper guide.

5 If necessary, press on the control panel.

Clearing jams 230

Paper jam in the automatic document feeder

1 Remove all original documents from the ADF tray.2 Open the ADF cover.

3 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.4 Close the ADF cover.

5 If necessary, press from the control panel.

Troubleshooting 231

TroubleshootingUnderstanding the printer messages

Cartridge low [88.xy]

You may need to order a toner cartridge. If necessary, select Continue on the printer control panel to clear

the message and continue printing. For non‑touch‑screen printer models, press to conﬁrm.

Cartridge, imaging unit mismatch [41.xy]

Use only a supported toner cartridge and imaging unit. Note: For a list of supported supplies, go to www.lexmark.com.

Cartridge nearly low [88.xy]

If necessary, select Continue on the printer control panel to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

Cartridge very low, [x] estimated pages remain [88.xy]

You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies” section of the User’s Guide. If necessary, select Continue on the printer control panel to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

Change [paper source] to [custom string] load [paper orientation]

Try one or more of the following: • Load the correct size and type of paper in the tray, then verify that the paper size and type settings are speciﬁed in the Paper menu on the printer control panel, and then select Finished changing paper.

For non‑touch‑screen printer models, press to conﬁrm.

• Cancel the print job.Troubleshooting 232

Change [paper source] to [custom type name] load [orientation]

Try one or more of the following • Load the correct paper size and type in the tray, verify the paper size and type settings are speciﬁed in the Paper menu on the printer control panel, and then select Finished changing paper. For

non‑touch‑screen printer models, press to conﬁrm.

• Cancel the print job.

Change [paper source] to [paper size] load [orientation]

Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are speciﬁed in the Paper menu on the printer control panel, and then select Finished changing paper. For

non‑touch‑screen printer models, press to conﬁrm.

• Cancel the print job.

Change [paper source] to [paper type] [paper size] load [orientation]

Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are speciﬁed in the Paper menu on the printer control panel, and then select Finished changing paper. For

non‑touch‑screen printer models, press to conﬁrm.

• Cancel the print job.

Close ﬂatbed cover and load originals if restarting job [2yy.xx]

From the printer control panel, try one or more of the following: • Select Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job. • Select Scan from ﬂatbed to continue scanning from the scanner glass immediately after the last successful scan job. • Select Finish job without further scanning to end the last successful scan job. Note: This does not cancel the scan job. All successfully scanned pages will be processed further for copying, faxing, or e-mailing. • Select Cancel job to clear the message and cancel the scan job.

• For non‑touch‑screen printer models, press to conﬁrm.

Close front door

Close the front door of the printer.Troubleshooting 233

Conﬁguration change, some held jobs were not restored [57]

Held jobs are invalidated because of any of the following possible changes in the printer: • The printer ﬁrmware has been updated. • The tray for the print job is removed. • The print job is sent from a ﬂash drive that is no longer attached to the USB port. • The printer hard disk contains print jobs that were stored when the hard disk was installed in a different printer model. From the printer control panel, select Continue to clear the message. For non-touch-screen printer models,

press to conﬁrm.

Complex page, some data may not have printed [39]

Try one or more of the following: • From the control panel, select Continue to ignore the message and continue printing. For non‑touch‑screen printer models, press to conﬁrm. • Cancel the current print job. • Add printer memory.

Defective ﬂash detected [51]

Try one or more of the following: • Replace the defective ﬂash memory card. • From the printer control panel, select Continue to ignore the message and continue printing. For non‑touch‑screen printer models, press to conﬁrm. • Cancel the current print job.

Disk full [62]

Try one or more of the following: • Select Continue to clear the message and continue printing. For non-touch-screen printer models, press to conﬁrm. • Delete fonts, macros, and other data stored in the printer hard disk. • Install a printer hard disk with larger capacity.

Disk must be formatted for use in this device

From the printer control panel, select Format disk to format the printer hard disk and clear the message.

For non-touch-screen printer models, press to conﬁrm.

Note: Formatting deletes all the ﬁles stored in the printer hard disk.Troubleshooting 234

Error reading USB drive. Remove USB.

An unsupported USB device is inserted. Remove the USB device, and then insert a supported one.

Error reading USB hub. Remove hub.

An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one.

Fax memory full

1 From the control panel, touch Continue to clear the message and cancel the fax job. 2 Do the following: • Reduce the fax resolution. • Reduce the number of pages. 3 Send the fax job.

Fax partition inoperative. Contact system administrator.

Try either of the following: • From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to conﬁrm. • Turn the printer off, and then turn it back on. If the message appears again, then contact your system support person or see the “Setting up the printer to fax” section of the User’s Guide.

Fax server 'To Format' not set up. Contact system administrator. Try either of the following: • From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to conﬁrm. • Complete the Fax Server setup. If the message appears again, then contact your system support person.

Fax Station Name not set up. Contact system administrator.

Try either of the following: • From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to conﬁrm. • Complete the Analog Fax Setup. If the message appears again after completing the setup, then contact your system support person.Troubleshooting 235

Fax Station Number not set up. Contact system administrator.

Try either of the following: • From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to conﬁrm. • Complete the Analog Fax Setup. If the message appears again after completing the setup, then contact your system support person.

Imaging unit low [84.xy]

You may need to order an imaging unit. If necessary, select Continue on the printer control panel to clear

the message and continue printing. For non‑touch‑screen printer models, press to conﬁrm.

Imaging unit nearly low [84.xy]

If necessary, select Continue on the printer control panel to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

Imaging unit very low, [x] estimated pages remain [84.xy]

You may need to replace the imaging unit very soon. For more information, see the "Replacing supplies" section of the User’s Guide. If necessary, select Continue on the printer control panel to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

Incorrect paper size, open [paper source] [34]

Note: The paper source can be a tray or a feeder. Try one or more of the following: • Load the correct size of paper in the paper source. • From the printer control panel, select Continue to clear the message and print using a different paper source. For non‑touch‑screen printer models, press to conﬁrm. • Check the length and width guides of the paper source and make sure the paper is loaded properly. • Make sure the correct paper size and type are speciﬁed in the Printing Preferences or in the Print dialog. • Make sure the paper size and type are speciﬁed in the Paper menu on the printer control panel. • Make sure that the paper size is correctly set. For example, if Multipurpose Feeder Size is set to Universal, then make sure the paper is large enough for the data being printed. • Cancel the print job.

Insert Tray [x]

Insert the indicated tray into the printer.Troubleshooting 236

Insufficient memory, some Held Jobs were deleted [37]

The printer deleted some held jobs in order to process current jobs.

Select Continue to clear the message. For non-touch-screen printer models, press to conﬁrm.

Insufficient memory, some held jobs will not be restored [37]

Try one or more of the following: • From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to conﬁrm. • Delete other held jobs to free up additional printer memory.

Insufficient memory to collate job [37]

Try one or more of the following: • From the printer control panel, select Continue to print the part of the job already stored and begin collating the rest of the print job. For non‑touch‑screen printer models, press to conﬁrm. • Cancel the current print job.

Insufficient memory to support Resource Save feature [35]

Install additional printer memory or select Continue on the printer control panel to disable Resource Save,

clear the message, and continue printing. For non‑touch‑screen printer models, press to conﬁrm.

Load multipurpose feeder with [custom string] [orientation]

Try one or more of the following: • Load the feeder with the correct paper size and type.

• Depending on your printer model, touch Continue or press to clear the message and continue printing. Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the current job.Troubleshooting 237

Load multipurpose feeder with [custom type name] [orientation]

Try one or more of the following: • Load the multipurpose feeder with the correct paper size and type.

• Depending on your printer model, touch Continue or press to clear the message and continue printing. Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the current job.

Load multipurpose feeder with [paper size] [orientation]

Try one or more of the following: • Load the multipurpose feeder with the correct paper size.

• Depending on your printer model, touch Continue or press to clear the message and continue printing. Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the current job.

Load multipurpose feeder with [paper type] [paper size] [orientation]

Try one or more of the following: • Load the multipurpose feeder with the correct paper size and type.

• Depending on your printer model, touch Continue or press to clear the message and continue printing. Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the current job.

Load [paper source] with [custom string] [paper orientation]

Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • To use the tray that has the correct size or type of paper, select Finished loading paper on the printer control panel. For non‑touch‑screen printer models, press to conﬁrm. Note: If the printer ﬁnds a tray that has the correct size and type of paper, then it feeds from that tray. If the printer cannot ﬁnd a tray that has the correct size and type of paper, then it prints from the default paper source. • Cancel the current job.Troubleshooting 238

Load [paper source] with [custom type name] [paper orientation]

Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • To use the tray that has the correct size or type of paper, select Finished loading paper on the printer control panel. For non‑touch‑screen printer models, press to conﬁrm. Note: If the printer ﬁnds a tray that has the correct size and type of paper, then it feeds from that tray. If the printer cannot ﬁnd a tray that has the correct size and type of paper, then it prints from the default paper source. • Cancel the current job.

Load [paper source] with [paper size] [paper orientation]

Try one or more of the following: • Load the tray or feeder with the correct size of paper. • To use the tray or feeder that has the correct size of paper, select Finished loading paper on the printer control panel. For non‑touch‑screen printer models, press to conﬁrm. Note: If the printer ﬁnds a tray that has the correct size and type of paper, then it feeds from that tray. If the printer cannot ﬁnd a tray that has the correct size and type of paper, then it prints from the default paper source. • Cancel the current job.

Load [paper source] with [paper type] [paper size] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • To use the tray or feeder that has the correct size and type of paper, select Finished loading paper on the printer control panel. For non‑touch‑screen printer models, press to conﬁrm. Note: If the printer ﬁnds a tray that has the correct size and type of paper, then it feeds from that tray. If the printer cannot ﬁnd a tray that has the correct size and type of paper, then it prints from the default paper source. • Cancel the current job.

Maintenance kit low [80.xy]

You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer

models, press to conﬁrm.

Troubleshooting 239

Maintenance kit nearly low [80.xy]

For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer

models, press to conﬁrm.

Maintenance kit very low [80.xy]

You may need to replace the maintenance kit very soon. For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, select Continue on the printer control panel to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

Memory full [38]

Try one or more of the following: • From the printer control panel, select Cancel job to clear the message. For non‑touch‑screen printer models, press to conﬁrm. • Install additional printer memory.

Memory full, cannot print faxes

From the control panel, do either of the following: • Touch Continue holding faxes without printing to clear the message. • Touch Attempt to print to restart the printer and continue printing.

Network [x] software error [54]

Try one or more of the following: • From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer models, press to conﬁrm. • Turn off the printer, wait for about 10 seconds, and then turn the printer back on. • Update the network ﬁrmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com.

No analog phone line connected to modem, fax is disabled.

Connect the printer to an analog phone line.

Non‑Lexmark [supply type], see User’s Guide [33.xy]

Note: The supply type can be toner cartridge or imaging unit.Troubleshooting 240

The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. For more information, see “Using genuine Lexmark parts and supplies” on page 209. All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or associated components. Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts may not be covered by the warranty. To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your printer, press and hold and the # button on the control panel simultaneously for 15 seconds.

For non‑touch‑screen printer models, press and on the control panel simultaneously for 15 seconds to clear the message and continue printing. If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a genuine Lexmark supply or part. Note: For a list of supported supplies, see the “Ordering supplies” section or go to www.lexmark.com.

Not enough free space in ﬂash memory for resources [52]

Try one or more of the following: • From the printer control panel, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to conﬁrm. • Delete fonts, macros, and other data stored in the ﬂash memory. • Upgrade to a larger capacity ﬂash memory card.Note: Downloaded fonts and macros that are not previously stored in the ﬂash memory are deleted.

Printer had to restart. Last job may be incomplete.

Select Continue on the control panel to clear the message and continue printing. For non‑touch‑screen

printer models, press to conﬁrm.

For more information, go to http://support.lexmark.com or contact customer support.Troubleshooting 241

Reinstall missing or unresponsive cartridge [31.xy]

Try one or more of the following: • Check if the toner cartridge is missing. If missing, then install the toner cartridge. For information on installing the toner cartridge, see the “Replacing supplies” section. • If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge. Note: If the message appears after reinstalling the supply, then replace the toner cartridge. The cartridge may be defective or a non‑genuine Lexmark supply. For more information, see “Using genuine Lexmark parts and supplies” on page 209.

Remove paper from standard output bin

Remove the paper stack from the standard bin. The printer automatically detects paper removal and resumes printing. If removing the paper does not clear the message, then select Continue on the printer control panel. For

non-touch-screen printer models, press to conﬁrm.

Replace all originals if restarting job.

From the printer control panel, try one or more of the following: • Select Cancel job to clear the message and cancel the scan job. • Select Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job. • Select Scan from ﬂatbed to continue scanning from the scanner immediately after the last successful scan job. • Select Finish job without further scanning to end the last successful scan job. • Select Restart job to restart the scan job with the same settings from the previous scan job.

• For non‑touch‑screen printer models, press to conﬁrm.

Replace cartridge, 0 estimated pages remain [88.xy]

Replace the toner cartridge to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.

Replace defective imaging unit [31.xy]

Replace the defective imaging unit to clear the message. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide. Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.Troubleshooting 242

Replace imaging unit, 0 estimated pages remain [84.xy]

Replace the imaging unit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide. Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.

Replace jammed originals if restarting job.

From the printer control panel, try one or more of the following: • Select Cancel job to clear the message and cancel the scan job. For non‑touch‑screen printer models, press to conﬁrm. • Select Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job. For non‑touch‑screen printer models, press to conﬁrm. • Select Scan from ﬂatbed to continue scanning from the scanner immediately after the last successful scan job. For non‑touch‑screen printer models, press to conﬁrm. • Select Finish job without further scanning to end the last successful scan job. For non‑touch‑screen printer models, press to conﬁrm. • Select Restart job to restart the scan job with the same settings from the previous scan job. For non‑touch‑screen printer models, press to conﬁrm.

Replace maintenance kit [80.xy]

The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or contact your service representative, and then report the message.

Replace missing imaging unit [31.xy]

Install the missing imaging unit. For more information, see the instruction sheet that came with the supply.

Replace unsupported cartridge [32.xy]

Remove the toner cartridge, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply. This error can also be caused by installing a genuine Lexmark cartridge, such as a high yield cartridge, that is not intended to be used in this product. The following error codes indicate that a non‑genuine Lexmark toner cartridge is installed: 32.13 32.16 32.19 32.22 32.25Troubleshooting 243

32.28 32.31 32.34 32.37 For more information, see “Using genuine Lexmark parts and supplies” on page 209. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section or go to www.lexmark.com.

Replace unsupported imaging unit [32.xy]

Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply. This error can also be caused by installing a genuine Lexmark imaging unit, such as a MICR unit, that is not intended to be used in this product. The following error codes indicate that a non‑genuine Lexmark imaging unit is installed: 32.14 32.17 32.20 32.23 32.26 32.29 32.32 32.35 32.38 For more information, see “Using genuine Lexmark parts and supplies” on page 209. Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section or go to www.lexmark.com.

Restore held jobs?

Try one or more of the following: • From the printer control panel, select Restore to restore all held jobs stored in the printer hard disk. For non‑touch‑screen printer models, press to conﬁrm. • From the printer control panel, select Do not restore if you do not want any print jobs to be restored. For non‑touch‑screen printer models, press to conﬁrm.

Scanner automatic feeder cover open

Close the ADF cover.Troubleshooting 244

Scanner disabled by admin [840.01]

Print without the scanner, or contact your system support person.

Scanner disabled. Contact system administrator if problem

persists. [840.02] From the printer control panel, try one or more of the following: • Select Continue with scanner disabled to return to the home screen, and then contact your system support person. • Select Reboot and automatically enable scanner to cancel the job. Note: This attempts to enable the scanner.

• For non‑touch‑screen printer models, press to conﬁrm.

Scanner jam, remove all originals from the scanner [2yy.xx]

Remove the jammed paper from the scanner.

Scanner jam, remove jammed originals from the scanner [2yy.xx]

Remove the jammed paper from the scanner.

SMTP server not set up. Contact system administrator.

From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models,

press to conﬁrm. Note: If the message appears again, then contact your system support person.

Some held jobs were not restored

From the printer control panel, select Continue to delete the speciﬁed job. For non‑touch‑screen printer

models, press to conﬁrm.

Note: Held jobs that are not restored stay in the printer hard disk and are inaccessible.

Standard network software error [54]

Try one or more of the following: • From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer models, press to conﬁrm. • Turn off the printer and then turn it back on. • Update the network ﬁrmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com.Troubleshooting 245

Standard USB port disabled [56]

From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models,

press to conﬁrm.

Notes: • The printer discards any data received through the USB port. • Make sure the USB Buffer menu is not set to Disabled.

Supply needed to complete job

Do either of the following: • Install the missing supply to complete the job. • Cancel the current job.

The device is operating in Safe Mode. Some print options may be disabledor provide unexpected results.

Select Continue to clear the message. For non‑touch‑screen printer models, press to conﬁrm.

Too many ﬂash options installed [58]

1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the extra ﬂash memory. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on.

Too many trays attached [58]

1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the extra trays. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on.Troubleshooting 246

Unformatted ﬂash detected [53]

Try one or more of the following: • From the printer control, select Continue to stop the defragmentation and continue printing. For non‑touch‑screen printer models, press to conﬁrm. • Format the ﬂash memory.Note: If the error message remains, then the ﬂash memory may be defective and need to be replaced.

Weblink server not set up. Contact system administrator.

Select Continue to clear the message. For non‑touch‑screen printer models, press to conﬁrm. Note: If the message appears again, then contact your system support person.

Solving printer problems

Basic printer problems

The printer is not responding

Action Yes No Step 1 Go to step 2. Turn on the printer. Make sure the printer is turned on.

Is the printer turned on?

Step 2 Press the Sleep Go to step 3. Check if the printer is in Sleep mode or Hibernate mode. button to wake the printer from Sleep mode or Hibernate Is the printer in Sleep mode or Hibernate mode? mode. Step 3 Go to step 4. Plug one end of the Check if one end of the power cord is plugged into the printer and power cord into the the other to a properly grounded electrical outlet. printer and the other to a properly grounded electrical Is the power cord plugged into the printer and a properly grounded outlet. electrical outlet?Troubleshooting 247

Action Yes No Step 4 Unplug the other Go to step 5. Check other electrical equipment plugged into the electrical outlet. electrical equipment, and then turn on the printer. If the printer Does other electrical equipment work? does not work, then reconnect the other electrical equipment. Step 5 Go to step 6. Make sure to match Check if the cables connecting the printer and the computer are the following: inserted in the correct ports. • The USB symbol on the cable with Are the cables inserted in the correct ports? the USB symbol on the printer • The appropriate Ethernet cable with the Ethernet port Step 6 Turn on the switch or Go to step 7. Make sure the electrical outlet is not turned off by a switch or reset the breaker. breaker.

Is the electrical outlet turned off by a switch or breaker?

Step 7 Connect the printer Go to step 8. Check if the printer is plugged into any surge protectors, power cord directly uninterruptible power supplies, or extension cords. to a properly grounded electrical outlet. Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords? Step 8 Go to step 9. Connect the printer Check if one end of the printer cable is plugged into a port on the cable securely to the printer and the other to the computer, print server, option, or other printer and the network device. computer, print server, option, or other network Is the printer cable securely attached to the printer and the device. computer, print server, option, or other network device? Step 9 Go to step 10. Turn off the printer, Make sure to install all hardware options properly and remove any remove all packing packing material. materials, then reinstall the hardware options, Are all hardware options properly installed and all packing material and then turn on the removed? printer. Step 10 Go to step 11. Use correct printer Check if you have selected the correct port settings in the printer driver settings. driver.

Are the port settings correct?

Is the correct printer driver installed?

Step 12 The problem is Contact customer Turn off the printer, then wait for about 10 seconds, and then turn solved. support. the printer back on.

Is the printer working?

Printer display is blank

Action Yes No Step 1 The problem is Go to step 2. Press the Sleep button on the printer control panel. solved.

Does Ready appear on the printer display?

Step 2 The problem is Turn off the printer, Turn off the printer, then wait for about 10 seconds, and then turn solved. and then contact the printer back on. customer support.

Do Please wait and Ready appear on the printer display?

Hardware and internal option problems

Cannot detect internal option

Action Yes No Step 1 The problem is Go to step 2. Turn off the printer, then wait for about 10 seconds, and then turn solved. on the printer.

Does the internal option operate correctly?

Step 2 Go to step 3. Connect the internal Check if the internal option is properly installed in the controller option to the board. controller board. a Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet. b Make sure the internal option is installed in the appropriate connector in the controller board. c Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

Is the internal option properly installed in the controller board?

Troubleshooting 249

Action Yes No Step 3 Go to step 4. Reinstall the internal Print a menu settings page, and then check to see if the internal option. option is listed in the Installed Features list.

Is the internal option listed in the menu settings page?

Step 4 The problem is Contact customer a Check if the internal option is selected. solved. support. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver” on page 46. b Resend the print job.

Does the internal option operate correctly?

Internal Solutions Port does not operate correctly

Action Yes No Step 1 Go to step 2. Check if you have a Make sure the Internal Solutions Port (ISP) is installed. supported ISP. a Install the ISP. For more information, see “Installing an Internal Note: An ISP from Solutions Port” on page 31. another printer may b Print a menu settings page, and then check if the ISP is listed not work on this in the Installed Options list. printer.

Is the ISP listed in the Installed Options list?

Step 2 The problem is Contact customer Check the cable and the ISP connection. solved. support. a Use the correct cable, and then make sure it is securely connected to the ISP. b Check if the ISP solution interface cable is securely connected into the receptacle of the controller board. Note: The ISP solution interface cable and the receptacle on the controller board are color‑coded.

Does the Internal Solutions Port operate correctly?

Troubleshooting 250

Tray problems Action Yes No Step 1 The problem is Go to step 2. a Pull out the tray, and then do one or more of the following: solved. • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray. • If you are printing on custom‑size paper, then make sure that the paper guides rest against the edges of the paper. • Make sure the paper is below the maximum paper ﬁll indicator. • Make sure paper lies ﬂat in the tray. b Check if the tray closes properly.

Is the tray working?

Step 2 The problem is Go to step 3. a Turn off the printer, then wait about 10 seconds, and then turn solved. the printer back on. b Resend the print job.

Is the tray working?

Step 3 Go to step 4. Reinstall the tray. For Check if the tray is installed and recognized by the printer. more information, see the setup Print a menu settings page, and then check if the tray is listed documentation that in the Installed Features list. came with the tray. Is the tray listed in the menu settings page? Step 4 The problem is Contact customer Check if the tray is available in the printer driver. solved. support. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver” on page 46.

Is the tray available in the printer driver?

Troubleshooting 251

USB/parallel interface card does not operate correctly

Action Yes No Step 1 Go to step 2. Check if you have a Make sure the USB or parallel interface card is installed. supported USB or parallel interface a Install the USB or parallel interface card. For more information, card. see “Installing an Internal Solutions Port” on page 31. b Print a menu settings page, and then check if the USB or parallel Note: A USB or interface card is listed in the Installed Options list. parallel interface card from another printer may not work Is the USB or parallel interface card listed in the Installed Options on this printer. list? Step 2 Contact customer Connect the cable to Check if you are using the correct cable and if it is connected support. the USB or parallel securely to the USB or parallel interface card. interface card connector. Is the correct cable securely connected to the USB or parallel interface card?

Paper feed problems

Jammed pages are not reprinted

Action Yes No Turn on Jam Recovery. The problem is Contact customer a From the home screen, navigate to: solved. support.

> Settings > General Settings > Print Recovery

b From the Jam Recovery menu, touch the arrows to scroll to On or Auto. c Touch Submit.

Do pages reprint after a jam?

Troubleshooting 252

Paper frequently jams

Action Yes No Step 1 Go to step 2. The problem is a Pull out the tray, and then do one or more of the following: solved. • Make sure paper lies ﬂat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray. • Check if the paper guides are aligned against the edges of the paper. • Make sure the paper is below the maximum paper ﬁll indicator. • Check if you are printing on a recommended paper size and type. b Insert the tray properly. If jam recovery is enabled, then the print jobs will reprint automatically.

Do paper jams still occur frequently?

Step 2 Go to step 3. The problem is a Load paper from a fresh package. solved. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job.

Do paper jams still occur frequently?

Step 3 Contact customer The problem is a Review the tips on avoiding jams. For more information, see support. solved. “Avoiding jams” on page 221. b Follow the recommendations, and then resend the print job.

Do paper jams still occur frequently?

Paper jam message remains after jam is cleared

Action Yes No Check the entire paper path for jammed paper. Contact customer The problem is a Remove any jammed paper. support. solved. b From the printer control panel, touch Continue to clear the message.

Does the paper jam message remain?

Troubleshooting 253

Solving print problems

Printing problems

Conﬁdential and other held documents do not print

Action Yes No Step 1 The problem is Go to step 2. a From the control panel, check if the documents appear in the solved. Held Jobs list. Note: If the documents are not listed, then print the documents using the Print and Hold options. b Print the documents.

Are the documents printed?

Step 2 The problem is Go to step 3. The print job may contain a formatting error or invalid data. solved. • Delete the print job, and then send it again. • For PDF ﬁles, generate a new ﬁle, and then print the documents.

Are the documents printed?

Step 3 The problem is Go to step 4. If you are printing from the Internet, then the printer may be reading solved. the multiple job titles as duplicates. For Windows users a Open the Printing Preferences dialog. b From the Print and Hold section, select Keep duplicate documents. c Enter a PIN. d Resend the print job. For Macintosh users a Save and name each job differently. b Send the job individually.

Are the documents printed?

Step 4 The problem is Go to step 5. a Delete some held jobs to free up printer memory. solved. b Resend the print job.

Are the documents printed?

Are the documents printed?

Error message about reading the ﬂash drive appears

Action Yes No Step 1 Go to step 2. Insert the ﬂash drive Check if the ﬂash drive is inserted into the front USB port. into the front USB port. Note: The ﬂash drive will not work if it is inserted into the rear USB port.

Is the ﬂash drive inserted into the front USB port?

Step 2 Wait until the printer Go to step 3. Check if the indicator light on the printer control panel is blinking is ready, then view green. the held jobs list, and then print the Note: A green blinking light indicates that the printer is busy. documents.

Is the indicator light blinking green?

Step 3 Go to step 4. The problem is a Check for an error message on the display. solved. b Clear the message.

Does the error message still appear?

Step 4 Go to step 5. The problem is Check if the ﬂash drive is supported. solved. For more information on tested and approved USB ﬂash drives, see “Supported ﬂash drives and ﬁle types” on page 77.

Does the error message still appear?

Step 5 Contact customer The problem is Check if the USB port is disabled by the system support person. support. solved.

Does the error message still appear?

Troubleshooting 255

Incorrect characters print

Action Yes No Step 1 Deactivate Hex Go to step 2. Make sure the printer is not in Hex Trace mode. Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode.

Is the printer in Hex Trace mode?

Step 2 Contact customer The problem is a From the printer control panel, select Standard Network or support. solved. Network [x], and then set SmartSwitch to On. b Resend the print job.

Do incorrect characters print?

Job prints from the wrong tray or on the wrong paper

Action Yes No Step 1 The problem is Go to step 2. a Check if you are printing on paper that is supported by the tray. solved. b Resend the print job.

Did the job print from the correct tray or on the correct paper? Step 2 The problem is Go to step 3. a From the Paper menu on the printer control panel, set the paper solved. size and type to match the paper loaded in the tray. b Resend the print job.

Did the job print from the correct tray or on the correct paper? Step 3 The problem is Go to step 4. a Depending on your operating system, open Printing solved. Preferences or the Print dialog, and then specify the paper type. b Resend the print job.

Did the job print from the correct tray or on the correct paper? Step 4 The problem is Contact customer a Check if the trays are not linked. solved. support. b Resend the print job.

Did the job print from the correct tray or on the correct paper?Troubleshooting 256

Large jobs do not collate

Action Yes No Step 1 The problem is Go to step 2. a From the Finishing menu on the printer control panel, set solved. Collate to “(1,2,3) (1,2,3).” b Resend the print job.

Did the job print and collate correctly?

Step 2 The problem is Go to step 3. a From the printer software, set Collate to “(1,2,3) (1,2,3).” solved. Note: Setting Collate to “(1,1,1) (2,2,2)” in the software overrides the setting in the Finishing menu. b Resend the print job.

Did the job print and collate correctly?

Step 3 The problem is Contact customer Reduce the complexity of the print job by eliminating the number solved. support. and size of fonts, the number and complexity of images, and the number of pages in the job.

Did the job print and collate correctly?

Multiple‑language PDF ﬁles do not print

Action Yes No Step 1 The problem is Go to step 2. a Check if the print options for the PDF output are set to embed solved. all fonts. For more information, see the documentation that came with Adobe Acrobat. b Generate a new PDF ﬁle, and then resend the print job.

Do the ﬁles print?

Do the ﬁles print?

Printing slows down

Notes: • When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.Troubleshooting 257

• The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures. Action Yes No Step 1 The problem is Go to step 2. a Make sure the size of the paper loaded in the tray matches the solved. fuser type. Note: Use a 110-volt fuser for printing on letter-size paper and a 220-volt fuser for printing on A4‑size paper. b Resend the print job.

Does the print speed increase?

Step 2 The problem is Contact customer a Replace the fuser. For more information on installing the fuser, solved. support. see the instruction sheet that came with the part. b Resend the print job.

Does the print speed increase?

Print jobs do not print

Action Yes No Step 1 The problem is Go to step 2. a From the document you are trying to print, open the Print dialog solved. and check if you have selected the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print. b Resend the print job.

Do the jobs print?

Step 2 The problem is Go to step 3. a Check if the printer is plugged in and turned on, and if Ready solved. appears on the printer display. b Resend the print job.

Do the jobs print?

Step 3 The problem is Go to step 4. If an error message appears on the printer display, then clear the solved. message. Note: The printer continues to print after clearing the message.

Do the jobs print?

Troubleshooting 258

Action Yes No Step 4 The problem is Go to step 5. a Check if the ports (USB, serial, or Ethernet) are working and if solved. the cables are securely connected to the computer and the printer. Note: For more information, see the setup documentation that came with the printer. b Resend the print job.

Do the jobs print?

Step 5 The problem is Go to step 6. a Turn off the printer, then wait for about 10 seconds, and then solved. turn the printer back on. b Resend the print job.

Do the jobs print?

Step 6 The problem is Contact customer a Remove, and then reinstall the printer software. For more solved. support. information, see “Installing the printer software” on page 46. Note: The printer software is available at http://support.lexmark.com. b Resend the print job.

Do the jobs print?

Print job takes longer than expected

Action Yes No Step 1 The problem is Go to step 2. Change the environmental settings of the printer. solved. a From the printer control panel, navigate to: Settings > General Settings b Select Eco‑Mode or Quiet Mode, and then select Off. Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.

Did the job print?

Step 2 The problem is Go to step 3. Reduce the number and size of fonts, the number and complexity solved. of images, and the number of pages in the print job, and then resend the job

Did the job print?

Troubleshooting 259

Action Yes No Step 3 The problem is Go to step 4. a Remove held jobs stored in the printer memory. solved. b Resend the print job.

Did the job print?

Step 5 The problem is Go to step 6. a Check if the cable connections to the printer and print server solved. are secure. For more information, see the setup documentation that came with the printer. b Resend the print job.

Did the job print?

Did the job print?

Tray linking does not work

Notes: • The trays can detect paper length. • The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu. Action Yes No Step 1 The problem is Go to step 2. a Open the trays, and then check if they contain paper of the solved. same size and type. • Check if the paper guides are in the correct positions for the size of the paper loaded in each tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray. b Resend the print job.

Do the trays link correctly?

Troubleshooting 260

Action Yes No Step 2 The problem is Contact customer a From the printer control panel, set the paper size and type in solved. support. the Paper menu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for trays to be linked. b Resend the print job.

Do the trays link correctly?

Unexpected page breaks occur

Action Yes No Increase the printing timeout. The problem is Check the original a From the home screen, navigate to: solved. ﬁle for manual page breaks. > Settings > General Settings > Timeouts b Increase the Print Timeout setting, and then touch Submit. c Resend the print job.

Did the ﬁle print correctly?

Print quality problems

Characters have jagged or uneven edges

Troubleshooting 261

Action Yes No Step 1 Go to step 2. The problem is a Print a font sample list to check if the fonts you are using are solved. supported by the printer. 1 From the printer control panel, navigate to:

> Reports > Print Fonts

2 Touch PCL Fonts or PostScript Fonts. b Use a font that is supported by the printer or install the font that you want to use. For more information, contact your system support person. c Resend the print job.

Do prints still contain characters that have jagged or uneven

edges? Step 2 Contact customer The problem is a Use a font that is supported by the printer or install the font that support. solved. you want to use on your computer. For more information, contact your system support person. b Resend the print job.

Do prints still contain characters that have jagged or uneven

edges?

Clipped pages or images

Leading edge

ABCDEABCDEABCDE Trailing edge

Action Yes No Step 1 Go to step 2. The problem is a Move the width and length guides in the tray to the correct solved. positions for the paper loaded. b Resend the print job.

Is the page or image clipped?

Troubleshooting 262

Action Yes No Step 2 Go to step 3. Do one or more of From the printer control panel, set the paper size and type in the the following: Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray Do the paper size and type match the paper loaded in the tray? settings to match the paper loaded in the tray. • Change the paper loaded in the tray to match the paper size speciﬁed in the tray settings. Step 3 Go to step 4. The problem is a Depending on your operating system, specify the paper size solved. from Printing Preferences or from the Print dialog. b Resend the print job.

Is the page or image clipped?

Step 4 Contact customer The problem is a Reinstall the imaging unit. support. solved. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. b Resend the print job.

Is the page or image clipped?

Compressed images appear on prints

Note: Printing on letter-size paper using a 220-volt fuser compresses images. Action Yes No Step 1 The problem is Go to step 2. a Make sure the size of the paper loaded in the tray matches the solved. fuser type. Note: Use a 110-volt fuser for printing on letter-size paper and a 220-volt fuser for printing on A4‑size paper. b Resend the print job.

Do compressed images still appear?

Troubleshooting 263

Action Yes No Step 2 The problem is Contact customer a Replace the fuser. For more information on installing the fuser, solved. support. see the instruction sheet that came with the part. b Resend the print job.

Do compressed images still appear?

Gray background on prints

Leading edge

ABCDEABCDEABCDE Trailing edge

Action Yes No Step 1 The problem is Go to step 2. Check if Allow Background Removal is set to Off. solved. a From the General Settings menu, set Allow Background Removal to On. b Resend the print job.

Did the background disappear from the prints?

Step 2 The problem is Go to step 3. Adjust the toner darkness to a lighter setting. solved. a From the Quality Menu, select a lower value to reduce toner density. • 4 is the factory default setting. • If Print Mode is set to Black Only, then a setting of 5 increases toner density and darkness for all print jobs. b Resend the print job.

Did the background disappear from the prints?

Action Yes No Step 4 The problem is Contact customer Check if off-white background is selected. solved. support. a Depending on your operating system, set off-white background from Print Properties or the Print dialog. b Resend the print job.

Did the background disappear from the prints?

Horizontal voids appear on prints

Leading edge

Trailing edge

Action Yes No Step 1 Go to step 2. The problem is a Make sure your software program is using a correct ﬁll pattern. solved. b Resend the print job.

Do horizontal voids appear on prints?

Step 2 Go to step 3. The problem is a Load the speciﬁed tray or feeder with a recommended type of solved. paper. b Resend the print job.

Do horizontal voids appear on prints?

Step 3 Go to step 4. The problem is a Redistribute the toner in the imaging unit. solved. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job.

Do horizontal voids appear on prints?

Troubleshooting 265

Action Yes No Step 4 Contact customer The problem is Replace the imaging unit, and then resend the print job. support. solved.

Do horizontal voids appear on prints?

Incorrect margins on prints

ABCDABCDABCD Action Yes No Step 1 The problem is Go to step 2. a Move the width and length guides in the tray to the correct solved. positions for the paper size loaded. b Resend the print job.

Are the margins correct?

Step 2 Go to step 3. Do one or more of From the printer control panel, set the paper size in the Paper menu the following: to match the paper loaded in the tray. • Specify the paper size from the tray Does the paper size match the paper loaded in the tray? settings to match the paper loaded in the tray. • Change the paper loaded in the tray to match the paper size speciﬁed in the tray settings. Step 3 The problem is Contact customer a Depending on your operating system, specify the paper size solved. support. from Printing Preferences or from the Print dialog. b Resend the print job.

Are the margins correct?

Troubleshooting 266

Paper curl Action Yes No Step 1 Go to step 2. Adjust the width and Move the width and length guides in the tray to the correct length guides. positions for the size of the paper loaded.

Are the width and length guides positioned correctly?

Step 2 Go to step 3. Specify the paper From the printer control panel, set the paper type and weight in type and weight from the Paper menu to match the paper loaded in the tray. the tray settings to match the paper loaded in the tray. Do the paper type and weight match the type and weight of the paper in the tray? Step 3 Go to step 4. The problem is a Depending on your operating system, specify the paper type solved. and weight from Printing Preferences or from the Print dialog. b Resend the print job.

Is the paper still curled?

Step 4 Go to step 5. The problem is a Remove the paper from the tray, and then turn it over. solved. b Resend the print job.

Is the paper still curled?

Step 5 Contact customer The problem is a Load paper from a fresh package. support. solved. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job.

Is the paper still curled?

Print irregularities Leading edge

ABCDE ) )

ABCDEABCDE Trailing edgeTroubleshooting 267

Action Yes No Step 1 Go to step 2. The problem is a Move the width and length guides in the tray to the correct solved. positions for the size of the paper loaded in the tray. b Resend the print job.

Do print irregularities still appear?

Step 2 Go to step 3. Specify the paper From the printer control panel, set the paper size and type in the size and type from Paper menu to match the paper loaded in the tray. the tray settings to match the paper loaded in the tray. Do the printer settings match the type and weight of the paper loaded in the tray? Step 3 Go to step 4. The problem is a Depending on your operating system, specify the paper type solved. and weight from Printing Preferences or from the Print dialog. b Resend the print job.

Do print irregularities still appear?

Step 4 From the printer Go to step 5. Check if the paper loaded in the tray has texture or rough ﬁnishes. control panel, set the paper texture in the Paper menu to match Are you printing on textured or rough paper? the paper loaded in the tray. Step 5 Go to step 6. The problem is a Load paper from a fresh package. solved. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job.

Do print irregularities still appear?

Step 6 Contact customer The problem is Replace the imaging unit, and then resend the print job. support at solved. http://support.lexm ark.com or your Do print irregularities still appear? service representative.Troubleshooting 268

Print is too dark

Action Yes No Step 1 Go to step 2. The problem is a From the Quality menu on the printer control panel, reduce the solved. toner darkness. Note: 8 is the factory default setting. b Resend the print job.

Is the print still too dark?

Step 2 Go to step 3. Do one or more of a From the printer control panel, set the paper type, texture and the following: weight in the Paper menu to match the paper loaded in the tray. • Specify the paper b Resend the print job. type, texture, and weight from the tray settings to Is the tray set to the type, texture, and weight of the paper loaded? match the paper loaded in the tray. • Change the paper loaded in the tray to match the paper type, texture and weight speciﬁed in the tray settings. Step 3 Go to step 4. The problem is a Depending on your operating system, specify the paper type, solved. texture and weight from Printing Preferences or from the Print dialog. b Resend the print job.

Is the print still too dark?

Step 4 From the printer Go to step 5. Check if the paper loaded in the tray has texture or rough ﬁnishes. control panel, change the texture settings in the Paper Are you printing on textured or rough paper? Texture menu to match the paper you are printing on.Troubleshooting 269

Action Yes No Step 5 Go to step 6. The problem is a Load paper from a fresh package. solved. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job.

Is the print still too dark?

Step 6 Contact customer The problem is Replace the imaging unit, and then resend the print job. support. solved.

Is the print still too dark?

Print is too light

Action Yes No Step 1 Go to step 2. The problem is a From the Quality menu on the printer control panel, increase solved. the toner darkness. Note: 8 is the factory default setting. b Resend the print job.

Is the print still too light?

Step 2 Go to step 3. Change the paper From the printer control panel, set the paper type, texture, and type, texture, and weight in the Paper menu to match the paper loaded in the tray. weight to match the paper loaded in the tray. Is the tray set to the type, texture, and weight of the paper loaded? Step 3 Go to step 4. The problem is a Depending on your operating system, specify the paper type, solved. texture, and weight from Printing Preferences or from the Print dialog. b Resend the print job.

Is the print still too light?

Troubleshooting 270

Action Yes No Step 4 From the printer Go to step 5. Make sure that the paper has no texture or rough ﬁnishes. control panel, change the texture settings in the Paper Are you printing on textured or rough paper? Texture menu to match the paper you are printing on. Step 5 Go to step 6. The problem is a Load paper from a fresh package. solved. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job.

Is the print still too light?

Step 6 Go to step 7. The problem is a Redistribute the toner in the imaging unit. solved. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. b Resend the print job.

Is the print still too light?

Step 7 Contact customer The problem is Replace the imaging unit, and then resend the print job. support. solved.

Is the print still too light?

Printer is printing blank pages

Troubleshooting 271

Action Yes No Step 1 Go to step 2. The problem is a Check if there is packing material left on the imaging unit. solved. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is properly removed from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job.

Is the printer still printing blank pages?

Step 2 Go to step 3. The problem is a Redistribute the toner in the imaging unit. solved. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job.

Is the printer still printing blank pages?

Step 3 Contact customer The problem is Replace the imaging unit, and then resend the print job. support. solved.

Is the printer still printing blank pages?

Printer is printing solid black pages

Troubleshooting 272

Action Yes No Step 1 Go to step 2. The problem is a Reinstall the imaging unit. solved. 1 Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job.

Is the printer printing solid black pages?

Step 2 Contact customer The problem is Replace the imaging unit, and then resend the print job. support. solved.

Is the printer printing solid black pages?

Repeating defects appear on prints

Action Yes No Step 1 Go to step 2. 1 Check if the Measure the distance between the defects. distance Check for a distance between the defects that equals: between the defects equal to • 97 mm (3.82 in.) 80 mm (3.15 in.) • 47 mm (1.85 in.) 2 Take note of the • 38 mm (1.5 in.) distance, and then contact Is the distance between defects equal to one of the listed customer measurements? support at http://support.l exmark.com or your service representative. Step 2 Contact customer The problem is Replace the imaging unit, and then resend the print job. support at solved. http://support.lexm ark.com or your Do the repeating defects still appear? service representative.Troubleshooting 273

Shadow images appear on prints

Leading edge

AABBCCDDA BABCDC D Trailing edge

Action Yes No Step 1 Go to step 2. Load paper with the Load paper with the correct paper type and weight in the tray. correct paper type and weight in the tray. Is paper with the correct paper type and weight loaded in the tray? Step 2 Go to step 3. Change the paper From the printer control panel, set the paper type and weight in loaded in the tray to the Paper menu to match the paper loaded in the tray. match the paper type and weight speciﬁed in the tray settings. Is the tray set to the type and weight of the paper loaded? Step 3 Go to step 4. The problem is a Depending on your operating system, specify the paper type solved. and weight from Printing Preferences or from the Print dialog. b Resend the print job.

Do shadow images still appear on prints?

Step 4 Contact customer The problem is Replace the imaging unit, and then resend the print job. support. solved.

Do shadow images still appear on prints?

Skewed print

)E ) DABC EABCD E ABCDTroubleshooting 274

Action Yes No Step 1 Go to step 2. The problem is a Move the width and length guides in the tray to the correct solved. positions for the size of the paper loaded. b Resend the print job.

Is the print still skewed?

Step 2 Contact customer The problem is a Check if you are printing on a paper that is supported by the support. solved. tray. b Resend the print job.

Is the print still skewed?

Streaked horizontal lines appear on prints

ABCDEABCDEABCDE Action Yes No Step 1 Go to step 2. The problem is a Depending on your operating system, specify the tray or feeder solved. from Printing Preferences or the Print dialog. b Resend the print job.

Do streaked horizontal lines appear on prints?

Step 2 Go to step 3. Change the paper From the printer control panel, set the paper type and weight in type and weight to the Paper menu to match the paper loaded in the tray. match the paper loaded in the tray. Do the paper type and weight match the type and weight of the paper in the tray? Step 3 Go to step 4. The problem is a Load paper from a fresh package. solved. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job.

Do streaked horizontal lines appear on prints?

Troubleshooting 275

Action Yes No Step 4 Go to step 5. The problem is a Reinstall the imaging unit. solved. 1 Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job.

Do streaked horizontal lines appear on prints?

Step 5 Contact customer The problem is Replace the imaging unit, and then resend the print job. support. solved.

Do streaked horizontal lines appear on prints?

Streaked vertical lines appear on prints

Leading edge

ABCDEABCDEABCDE Trailing edge

Action Yes No Step 1 Go to step 2. The problem is a Depending on your operating system, specify the paper type, solved. texture, and weight from Printing Preferences or from the Print dialog. b Resend the print job.

Do streaked vertical lines appear on prints?

Troubleshooting 276

Action Yes No Step 2 Go to step 3. Do one or more of From the printer control panel, set the paper texture, type, and the following: weight in the Paper menu to match the paper loaded in the tray. • Specify the paper texture, type, and Do the paper texture, type, and weight match the paper in the tray? weight from the tray settings to match the paper loaded in the tray. • Change the paper loaded in the tray to match the paper texture, type, and weight speciﬁed in the tray settings. Step 3 Go to step 4. The problem is a Load paper from a fresh package. solved. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job.

Do streaked vertical lines appear on prints?

Step 4 Go to step 5. The problem is a Reinstall the imaging unit. solved. 1 Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job.

Do streaked vertical lines appear on prints?

Step 5 Contact customer The problem is Replace the imaging unit, and then resend the print job. support at solved. http://support.lexm ark.com or your Do streaked vertical lines appear on prints? service representative.Troubleshooting 277

Toner fog or background shading appears on prints

ABCDEABCDEABCDE Action Yes No Step 1 Go to step 2. The problem is Reinstall the imaging unit. solved. a Remove, and then install the imaging unit. b Resend the print job.

Does fog or shading appear on prints?

Step 2 Contact customer The problem is Replace the imaging unit, and then resend the print job. support at solved. http://support.lexm ark.com or your Does fog or shading appear on prints? service representative.

Toner rubs off

Leading edge

ABC DEF Trailing edge

Action Yes No Step 1 Go to step 2. Specify the paper From the Paper menu on the printer control panel, check the paper type, texture, and type, texture, and weight. weight from the tray settings to match the paper loaded in the Do the paper type, texture, and weight match the paper loaded in tray. the tray? Step 2 Contact customer The problem is Resend the print job. support. solved.

Does the toner still rub off?

Troubleshooting 278

Toner specks appear on prints

Action Yes No Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Do toner specks appear on prints?

Transparency print quality is poor

Action Yes No Step 1 Go to step 2. Set the paper type to From the printer control panel, set the paper type in the Paper Transparency. menu to match the paper loaded in the tray.

Is the paper type for the tray set to Transparency?

Step 2 Contact customer The problem is a Check if you are using a recommended type of transparency. support. solved. b Resend the print job.

Is the print quality still poor?

Uneven print density

Action Yes No Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Is the print density uneven?

Vertical voids appear on prints

Leading edge

Trailing edgeTroubleshooting 279

Action Yes No Step 1 Go to step 2. The problem is a Make sure your software program is using a correct ﬁll pattern. solved. b Resend the print job.

Do vertical voids appear on prints?

Step 2 Go to step 3. The problem is a From the printer control panel, set the paper type and weight solved. in the Paper menu to match the paper loaded in the tray. b Resend the print job.

Do vertical voids appear on prints?

Step 3 Go to step 4. The problem is Check if you are using a recommended type of paper. solved. a Load the speciﬁed tray or feeder with a recommended type of paper. b Resend the print job.

Do vertical voids appear on prints?

Step 4 Go to step 5. The problem is a Redistribute the toner in the imaging unit. solved. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job.

Do vertical voids appear on prints?

Step 5 Contact customer The problem is Replace the imaging unit, and then resend the print job. support. solved.

Solving copy problems

Copier does not respond

Action Yes No Step 1 Clear the error or Go to step 2. Check if an error or status message appears on the display. status message.

Does an error or status message appear?

Step 2 Go to step 3. Connect the power Check if the power cord is plugged into the printer and a properly cord to the printer grounded electrical outlet. and a properly grounded electrical outlet. Is the power cord plugged into the printer and a properly grounded electrical outlet? Step 3 The problem is Contact customer Turn off the printer, then wait for about 10 seconds, and then turn solved. support. it back on.

Did Performing Self Test and Ready appear?

Partial document or photo copies

Action Yes No Step 1 Go to step 2. Place the document Check the placement of the document or photo. or photo facedown on the scanner glass Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. in the upper left corner. Is the document or photo loaded correctly? Step 2 Go to step 3. Change the paper Check if the paper size setting matches the size of the paper size setting to match loaded in the tray. the paper loaded in From the Paper menu on the printer control panel, check the the tray, or load the tray with paper that Paper Size setting. matches the paper size setting. Does the paper size setting match the size of the paper loaded in the tray. Step 3 The problem is Contact customer a Specify the paper size. Depending on your operating system, solved. support. specify the paper size in Printing Preferences or the Print dialog. b Resend the print job.

Do copies print properly?

Troubleshooting 281

Poor copy quality

Action Yes No Step 1 Clear the error or Go to step 2. Check if an error or status message appears on the display. status message.

Does an error or status message appear?

Step 2 Go to step 3. Increase the scan Check the quality of the original document. resolution setting for a higher‑quality output. Is the quality of the original document satisfactory? Step 3 Go to step 4. See “Cleaning the If dark marks appear on prints, then clean the scanner glass and scanner glass” on the ADF glass using a clean, lint-free cloth dampened with water. page 208.

Is the scanner glass clean?

Step 4 Go to step 5. See “Print quality Send a print job, and then check for print quality problems. problems” on page 260. a From the General Settings menu, adjust the Eco‑Mode settings. b From the Copy menu, adjust the Darkness setting. c If the print remains faded, then replace the toner cartridge.

Is the print quality satisfactory?

Step 5 Go to step 6. Place the document Check the placement of the document or photo. or photo facedown on the scanner glass Make sure the document or photo is loaded facedown on the in the upper left scanner glass in the upper left corner. corner.

Is the document or photo loaded correctly?

Step 6 Go to step 7. Change the Content Check the copy settings. Type and Content Source settings to From the Copy screen, check if the Content Type and Content match the document Source settings are correct for the document being scanned. being scanned.

Are the Content Type and Content Source settings correct for the document being scanned? Step 7 Go to step 8. The problem is Check for patterns on print. solved. a From the printer control panel, navigate to: Copy > Sharpness > select a lower setting Note: Make sure no scaling is being selected. b Resend the copy job.

Do patterns appear on prints?

Troubleshooting 282

Action Yes No Step 8 Go to step 9. The problem is Check for missing or faded text on prints. solved. a From the Copy screen, adjust the settings of the following: • Sharpness—Increase the sharpness setting. • Contrast—Increase the contrast setting. b Resend the copy job.

Do prints have missing or faded text?

Step 9 Contact customer The problem is Check for washed‑out or overexposed output. support. solved. a From the Copy screen, adjust the settings of the following: • Background Removal—Reduce the current setting. • Darkness—Increase the current setting. b Resend the copy job.

Do pages show washed‑out or overexposed prints?

Scanner unit does not close

Action Yes No Check if there are no obstructions between the scanner unit and The problem is Contact customer the printer. solved. support. a Lift the scanner unit. b Remove any obstruction that keeps the scanner unit open. c Lower the scanner unit.

Did the scanner unit close properly?

Solving fax problems

• “Caller ID is not shown” on page 283 • “Cannot send or receive a fax” on page 283 • “Can receive but not send faxes” on page 286 • “Can send but not receive faxes” on page 286 • “Fax and e-mail functions are not set up” on page 287 • “Received fax has poor print quality” on page 288Troubleshooting 283

Caller ID is not shown

Action Yes No Contact your telephone company to check if your telephone line The problem is Contact customer is subscribed to the caller ID service. solved. support. Notes: • If your region supports multiple caller ID patterns, then you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2). • The availability of these settings in the Fax menu depends on whether your country or region supports multiple caller ID patterns. • Contact your telephone company to determine which pattern or switch setting to use.

Does the caller ID appear?

Cannot send or receive a fax

Action Yes No Step 1 Clear the error or Go to step 2. Check if an error or status message appears on the display. status message.

Is there an error or status message on the display?

Step 2 Go to step 3. Connect the power Check if the power cord is plugged into the printer and a properly cord to the printer grounded electrical outlet. and a properly grounded electrical outlet. Is the power cord plugged into the printer and a properly grounded electrical outlet? Step 3 Go to step 4. Turn on the printer, Check the power. and then wait until Ready appears on Check if the printer is plugged in and turned on, and if Ready the display. appears on the display.

Is the printer turned on, and does Ready appear on the display? Step 4 Go to step 5. Securely connect Check the printer connections. the cables. If applicable, check if the cable connections for the following equipment are secure: • Telephone • Handset • Answering machine

Are the cable connections secure?

Troubleshooting 284

Action Yes No Step 5 The problem is Go to step 6. a Check the telephone wall jack. solved. 1 Plug the telephone cable into the wall jack. 2 Listen for a dial tone. 3 If you do not hear a dial tone, then plug a different telephone cable into the wall jack. 4 If you still do not hear a dial tone, then plug the telephone cable into a different wall jack. 5 If you hear a dial tone, then connect the printer to that wall jack. b Try sending or receiving a fax.

Can you send or receive a fax?

Step 6 Go to step 7. Connect the printer Check if the printer is connected to an analog phone service or the to an analog phone correct digital connector. service or the correct digital connector. The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider. • If you are using DSL, then connect to a DSL ﬁlter or router that will support analog use. For more information, contact your DSL provider. • If you are using a PBX telephone service, then make sure you are connecting to an analog connection on the PBX. If none exists, then consider installing an analog telephone line for the fax machine.

Is the printer connected to an analog phone service or the correct

digital connector?Troubleshooting 285

Action Yes No Step 7 Go to step 8. • Try calling the fax Check for a dial tone. number to make sure that it is Did you hear a dial tone? working properly. • If the telephone line is being used by another device, then wait until the other device is ﬁnished before sending a fax. • If you are using the On Hook Dial feature, then turn up the volume to check if you hear a dial tone. Step 8 The problem is Go to step 9. Temporarily disconnect other equipment (such as answering solved. machines, computers with modems, or telephone line splitters) between the printer and the telephone line, and then try sending or receiving a fax.

Can you send or receive a fax?

Step 10 The problem is Go to step 11. a Temporarily disable voice mail service. For more information, solved. contact your telephone company. Note: If you want to use both voice mail and the printer, then consider adding a second telephone line for the printer. b Try sending or receiving a fax.

Can you send or receive a fax?

Step 11 The problem is Contact customer Scan the original document one page at a time. solved. support. a Dial the fax number. b Scan the document one page at a time.

Can you send or receive a fax?

Troubleshooting 286

Can receive but not send faxes

Action Yes No Step 1 The problem is Go to step 2. Check if the printer is in Fax mode. solved. From the home screen, touch Fax to put the printer in Fax mode, and then send the fax. Note: The Multi Send application does not support the XPS output type. To use XPS, use the regular faxing method.

Can you send faxes?

Step 2 The problem is Go to step 3. Load the original document properly. solved. Load the original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass in the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.

Can you send faxes?

Step 3 The problem is Contact customer Set up the shortcut number properly. solved. support. • Check if the shortcut number has been set for the telephone number that you want to dial. • Dial the telephone number manually.

Can you send faxes?

Can send but not receive faxes

Action Yes No Step 1 The problem is Go to step 2. Check the tray or feeder. solved. If empty, then load paper in the tray or feeder.

Can you receive faxes?

Troubleshooting 287

Action Yes No Step 2 The problem is Go to step 3. Check the ring count delay settings. solved. a Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. b Click Settings > Fax Settings > Analog Fax Setup. c In the “Rings to Answer” ﬁeld, enter the number of times you want the phone to ring before the printer answers. d Click Submit.

Can you receive faxes?

Step 3 The problem is Contact customer Replace the toner cartridge. For more information, see the solved. support. instruction sheet that came with the supply.

Can you receive faxes?

Fax and e-mail functions are not set up

Notes: • Before you troubleshoot, check if the fax cables are connected. • The indicator light is blinking red until you set up fax and e‑mail. Action Yes No a From the home screen, navigate to: The problem is Contact customer solved. support. > Settings > General Settings > Run initial setup > Yes > Submit b Turn off the printer, and then turn it back on. The “Select your language” screen appears on the printer display.

c Select a language, and then touch .

d Select a country or region, and then touch Next. e Select a time zone, and then touch Next. f Select Fax and E‑mail, and then touch Next.

Are fax and e‑mail functions set up?

Troubleshooting 288

Received fax has poor print quality

Action Yes No Step 1 The problem is Go to step 2. Ask the person who sent you the fax to: solved. a Check if the quality of the original document is satisfactory. b Increase the fax scan resolution, if possible. c Resend the fax.

Is the fax print quality satisfactory?

Step 2 The problem is Go to step 3. Decrease the incoming fax transmission speed. solved. a Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. • Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. b Click Settings > Fax Settings > Analog Fax Setup. c In the Max Speed menu, click one of the following: • 2400 • 4800 • 9600 • 14400 • 33600 d Click Submit, and then resend the fax.

Is the fax print quality satisfactory?

Step 3 The problem is Contact customer Replace the toner cartridge. solved. support. When Cartridge low [88.xy] appears, replace the cartridge, and then resend the fax.

Solving scanner problems

• “Scan job was not successful” on page 291

• “Scanner unit does not close” on page 291 • “Scanning takes too long or freezes the computer” on page 291 • “The scanner does not respond” on page 292

Cannot scan from a computer

Action Yes No Step 1 Go to step 3. Go to step 2. Make sure the printer is turned on and that Ready appears on the printer display before scanning a job.

Does Ready appear before scanning the job?

Step 2 Clear the error Go to step 3. Turn off the printer, then wait for about 10 seconds, and then turn message. the printer back on.

Is there an error message on the printer display?

Step 3 Contact customer Tighten the cable Check the cable connections between the printer and the print support. connections. server to make sure they are secure. For more information, see the setup documentation that came with the printer.

Are the cable connections between the printer and the print server secure?

Partial document or photo scans

Action Yes No Check the placement of the document or photo. Contact customer Load the document Make sure the document or photo is loaded facedown on the support. or photo facedown scanner glass in the upper left corner. on the scanner glass in the upper left Is the document or photo loaded correctly? corner.Troubleshooting 290

Poor scanned image quality

Action Yes No Step 1 Clear the error Go to step 2. Check if an error message appears on the display. message.

Is there an error message on the printer display?

Step 2 Go to step 3. Increase the scan Check the quality of the original document. resolution settings for a higher‑quality output. Is the quality of the original document satisfactory? Step 3 Go to step 4. See “Cleaning the Clean the scanner glass and the ADF glass using a clean, lint‑free scanner glass” on cloth dampened with water. page 208.

Is the scanner glass clean?

Step 4 Go to step 5. Place the document Check the placement of the document or photo. or photo facedown on the scanner glass Make sure the document or photo is loaded facedown on the in the upper left scanner glass in the upper left corner. corner.

Is the document or photo loaded correctly?

Step 5 Go to step 6. See “Print quality Send a print job, and then check for print quality problems. problems” on page 260. • From the General Settings menu, adjust the Eco‑Mode settings. • From the Copy menu, adjust the Darkness setting. • When the print becomes faded, replace the toner cartridge.

Is the print quality satisfactory?

Step 6 Go to step 7. Change the Content Check the scan settings. Type and Content Source settings to From the Scan screen, make sure the Content Type and Content Source settings are correct for the document being match the document scanned. being scanned.

Are the Content Type and Content Source settings correct for the document being scanned? Step 7 Problem solved. Contact customer Increase the scan resolution settings for a higher‑quality output. support.

Did the increased resolution produce a higher‑quality output?

Troubleshooting 291

Scan job was not successful

Action Yes No Step 1 Go to step 2. Connect the cables Check the cable connections. properly. Make sure the Ethernet or USB cable is securely connected to the computer and the printer.

Are the cables securely connected?

Step 2 Change the ﬁle Go to step 3. Check if the ﬁle name is already in use. name.

Is the ﬁle name already in use?

Step 3 Close the ﬁle you are Go to step 4. Check if the document or photo you want to scan is open in another scanning. application or being used by another user.

Is the ﬁle you want to scan open by another application or user?

Step 4 Contact customer Select the Append Check if either the Append time stamp or the Overwrite existing support. time stamp or ﬁle check box is selected in the destination conﬁguration settings. Overwrite existing ﬁle check box in the destination Is the Append time stamp or Overwrite existing ﬁle check box conﬁguration selected in the destination conﬁguration settings? settings.

Scanner unit does not close

Action Yes No Check if there are obstructions in the scanner unit. The problem is Contact customer a Lift the scanner unit. solved. support. b Remove any obstruction keeping the scanner unit open. c Lower the scanner unit.

Did the scanner unit close correctly?

Scanning takes too long or freezes the computer

Action Yes No Step 1 Go to step 2. The problem is Check if other applications are interfering with the scan. solved. Close all applications that are not being used.

Does scanning still take too long or freeze the computer?

Does scanning still take too long or freeze the computer?

The scanner does not respond

Action Yes No Step 1 Go to step 2. Turn on the printer. Check if the printer is turned on.

Is the printer turned on?

Step 2 Go to step 3. Connect the printer Check if the printer cable is securely attached to the printer and cable securely to the the computer, print server, option, or other network device. printer and the computer, print server, option, or Is the printer cable securely attached to the printer and the other network computer, print server, option, or other network device? device. Step 3 Go to step 4. Connect the power Check if the power cord is plugged into the printer and a properly cord to the printer grounded electrical outlet. and a properly grounded electrical outlet. Is the power cord plugged into the printer and a properly grounded electrical outlet? Step 4 Turn on the switch or Go to step 5. Check if the electrical outlet is turned off by a switch or breaker. reset the breaker.

Is the electrical outlet turned off by a switch or breaker?

Step 5 Connect the printer Go to step 6. Check if the printer is plugged into any surge protectors, power cord directly uninterruptible power supplies, or extension cords. to a properly grounded electrical outlet. Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords? Step 6 Unplug the other Go to step 7. Check other electrical equipment plugged into the outlet. electrical equipment and turn on the printer. If the printer Are the other electrical equipment working? does not work, then reconnect the other electrical equipment and then go to step 6.Troubleshooting 293

Action Yes No Step 7 The problem is Contact customer Turn off the printer, then wait for about 10 seconds, and then turn solved. support. the printer back on.

Are the printer and scanner working?

Solving home screen applications problems

An application error has occurred

Action Yes No Step 1 Go to step 2. Contact customer Check the system log for relevant details. support. a Open a Web browser, and then type the printer IP address in the address ﬁeld. If you do not know the IP address of the printer, then you can: • View the IP address on the printer home screen. • Print a network setup page or the menu settings pages, and then locate the IP address in the TCP/IP section. Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. b Click Settings > Apps > Apps Management > System tab > Log. c From the Filter menu, select an application status. d From the Application menu, select an application, and then click Submit. Does an error message appear in the log? Step 2 The problem is Contact customer Resolve the error. solved. support. Is the application working now?

Embedded Web Server does not open

Action Yes No Step 1 The problem is Go to step 2. a Turn on the printer. solved. b Open a Web browser, and then type the printer IP address. c Press Enter.

Does the Embedded Web Server open?

Troubleshooting 294

Action Yes No Step 2 The problem is Go to step 3. Make sure the printer IP address is correct. solved. a View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. b Open a Web browser, and then type the IP address. Note: Depending on the network settings, you may need to type “https://” instead of “http://” before the printer IP address to access the Embedded Web Server. c Press Enter.

Does the Embedded Web Server open?

Step 3 The problem is Go to step 4. Check if the network is working. solved. a Print a network setup page. b Check the ﬁrst section of the network setup page and conﬁrm that the status is Connected. Note: If the status is Not Connected, then the connection may be intermittent, or the network cable may be defective. Contact your system support person for a solution, and then print another network setup page. c Open a Web browser, and then type the printer IP address. d Press Enter.

Does the Embedded Web Server open?

Step 4 The problem is Go to step 5. Check if the cable connections to the printer and print server are solved. secure. a Connect the cables properly. For more information, see the setup documentation that came with the printer. b Open a Web browser, and then type the printer IP address. c Press Enter.

Does the Embedded Web Server open?

Step 5 The problem is Contact your system Temporarily disable the Web proxy servers. solved. support person. Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server.

Does the Embedded Web Server open?

Troubleshooting 295

Contacting customer support

Before contacting customer support, make sure to have the following information: • Printer problem • Error message • Printer model type and serial numberGo to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,support documentation, drivers, and other downloads.Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countriesor regions, go to http://support.lexmark.com.Notices 296

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is deﬁned in 48C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms areused in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial SoftwareDocumentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with onlythose rights as are granted to all other end users pursuant to the terms and conditions herein.Notices 297

TrademarksLexmark, the Lexmark logo, MarkNet, AccuRead, and MarkVision are trademarks or registered trademarks ofLexmark International, Inc. in the United States and/or other countries.Google Cloud Print is a trademark of Google Inc.Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.Microsoft and Windows are either registered trademarks or trademarks of the Microsoft group of companiesin the United States and other countries.Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of MopriaAlliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’sdesignation of a set of printer commands (language) and functions included in its printer products. This printeris intended to be compatible with the PCL language. This means the printer recognizes PCL commands usedin various application programs, and that the printer emulates the functions corresponding to the commands.PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.The following terms are trademarks or registered trademarks of these companies:

Palatino Linotype-Hell AG and/or its subsidiaries

All other trademarks are the property of their respective owners.

AirPrint and the AirPrint logo are trademarks of Apple, Inc.

Federal Communications Commission (FCC) compliance information

statementThis product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmfulinterference, and (2) this device must accept any interference received, including interference that may causeundesired operation.The FCC Class B limits are designed to provide reasonable protection against harmful interference when theequipment is operated in a residential installation. This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmfulinterference to radio communications. However, there is no guarantee that interference will not occur in aparticular installation. If this equipment does cause harmful interference to radio or television reception, whichcan be determined by turning the equipment off and on, the user is encouraged to try to correct the interferenceby one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult your point of purchase or service representative for additional suggestions.The manufacturer is not responsible for radio or television interference caused by using other thanrecommended cables or by unauthorized changes or modiﬁcations to this equipment. Unauthorized changesor modiﬁcations could void the user's authority to operate this equipment.Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computingdevice, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attachor 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in aviolation of FCC regulations.Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232–3000Notices 299

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO9296.Note: Some modes may not apply to your product.

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of theEuropean Union. We encourage the recycling of our products.If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for yourlocal sales office phone number.

concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set inSchedule II of the Rules.

Product disposalDo not dispose of the printer or supplies in the same manner as normal household waste. Consult your localauthorities for disposal and recycling options.

Static sensitivity notice

This symbol identiﬁes static-sensitive parts. Do not touch the areas near these symbols without ﬁrst touchinga metal surface in an area away from the symbol.

ENERGY STARAny Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed tocomply with Environmental Protection Agency (EPA) ENERGY STAR requirements as conﬁgured when shippedby Lexmark.

Laser noticeThe printer is certiﬁed in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J forClass I (1) laser products, and elsewhere is certiﬁed as a Class I laser product conforming to the requirementsof IEC 60825-1: 2014.Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laserthat is nominally a 12‑milliwatt gallium arsenide laser operating in the wavelength of 655–675 nanometers. Thelaser system and printer are designed so there is never any human access to laser radiation above a Class Ilevel during normal operation, user maintenance, or prescribed service condition.

Laser advisory label

A laser notice label may be affixed to this printer as shown:Notices 301

The power consumption levels listed in the previous table represent time-averaged measurements.Instantaneous power draws may be substantially higher than the average.Values are subject to change. See www.lexmark.com for current values.Notices 302

Sleep ModeThis product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy bylowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engagedafter this product is not used for a speciﬁed period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes): 20

By using the conﬁguration menus, the Sleep Mode Timeout can be modiﬁed between 1 minute and 120 minutes.Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the responsetime of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses moreenergy.

Hibernate ModeThis product is designed with an ultra‑low power operating mode called Hibernate mode. When operating inHibernate Mode, all other systems and devices are powered down safely.The Hibernate mode can be entered in any of the following methods: • Using the Hibernate Timeout • Using the Schedule Power modes • Using the Sleep/Hibernate button

Factory default Hibernate Timeout for this product in all countries or regions 3 days

The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modiﬁedbetween one hour and one month.

Off modeIf this product has an off mode which still consumes a small amount of power, then to completely stop productpower consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage

It is sometimes helpful to calculate the total product energy usage. Since power consumption claims areprovided in power units of Watts, the power consumption should be multiplied by the time the product spendsin each mode in order to calculate energy usage. The total product energy usage is the sum of each mode'senergy usage.

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing EquipmentStandard ICES-003.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member Statesrelating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltagelimits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substancesin electrical and electronic equipment.The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödönfasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of theDirectives is available upon request from the Authorized Representative or may be obtained atwww.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.This product satisﬁes the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 orEN 62368-1.

Regulatory notices for telecommunication terminal equipment

This section contains regulatory information pertaining to products that contain telecommunication terminalequipment such as facsimile.

Notice to users of the US telephone network: FCC requirements

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the AdministrativeCouncil for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among otherinformation, a product identiﬁer in the format US:AAAEQ##TXXXX. If requested, this number must be providedto your telephone company.This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.Notices 304

A plug and jack used to connect this equipment to the premises’ wiring and telephone network must complywith the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord andmodular plug is provided with this product. It is designed to be connected to a compatible modular jack that isalso compliant. See your setup documentation for more information.The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected toa telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to anincoming call. In most but not all areas, the sum of RENs should not exceed ﬁve (5.0). To be certain of the numberof devices that may be connected to a line, as determined by the total RENs, contact your local telephonecompany. For products approved after July 23, 2001, the REN for this product is part of the product identiﬁerthat has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.If this equipment causes harm to the telephone network, the telephone company will notify you in advance thattemporary discontinuance of service may be required. If advance notice is not practical, the telephone companywill notify the customer as soon as possible. You will also be advised of your right to ﬁle a complaint with theFCC.The telephone company may make changes in its facilities, equipment, operations or procedures that couldaffect the operation of this equipment. If this happens, the telephone company will provide advance notice inorder for you to make necessary modiﬁcations to maintain uninterrupted service.If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephonenetwork, the telephone company may request that you disconnect the equipment until the problem is resolved.This equipment contains no user serviceable parts. For repair and warranty information, contact LexmarkInternational, Inc. See the previous paragraph for contact information.Connection to party line service is subject to state tariffs. Contact the state public utility commission, publicservice commission, or corporation commission for information.If your home has specially wired alarm equipment connected to the telephone line, ensure the installation ofthis equipment does not disable your alarm equipment. If you have questions about what will disable alarmequipment, consult your telephone company or a qualiﬁed installer.Telephone companies report that electrical surges, typically lightning transients, are very destructive tocustomer terminal equipment connected to AC power sources. This has been identiﬁed as a major nationwideproblem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to whichthis device is connected. An appropriate AC surge arrestor is deﬁned as one that is suitably rated, and certiﬁedby UL (Underwriter's Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognizedsafety certiﬁcation body in the country/region of use. This is to avoid damage to the equipment caused by locallightning strikes and other electrical surges.The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or otherelectronic device, including fax machines, to send any message unless said message clearly contains in amargin at the top or bottom of each transmitted page or on the ﬁrst page of the transmission, the date and timeit is sent and an identiﬁcation of the business or other entity, or other individual sending the message, and thetelephone number of the sending machine or such business, other entity, or individual. (The telephone numberprovided may not be a 900 number or any other number for which charges exceed local or long-distancetransmission charges.)See your user documentation in order to program this information into your fax machine.Notices 305

Notice to users of the Canadian telephone network

This product meets the applicable Industry Canada technical speciﬁcations. The Ringer Equivalence Number(REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface.The terminus of an interface may consist of any combination of devices, subject only to the requirement thatthe sum of the RENs of all the devices does not exceed ﬁve. The modem REN is located on the rear of theequipment on the product labeling.Telephone companies report that electrical surges, typically lightning transients, are very destructive tocustomer terminal equipment connected to AC power sources. This has been identiﬁed as a major nationwideproblem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to whichthis device is connected. An appropriate AC surge arrestor is deﬁned as one that is suitably rated, and certiﬁedby UL (Underwriter’s Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognizedsafety certiﬁcation body in the country/region of use. This is to avoid damage to the equipment caused by locallightning strikes and other electrical surges.This equipment uses CA11A telephone jacks.

Notice to users of the New Zealand telephone network

The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any itemof terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditionsfor connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide anysort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with anotheritem of telepermitted equipment of a different make or model, nor does it imply that any product is compatiblewith all of Telecom's network services.This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service.This equipment may not provide for the effective hand-over of a call to another device connected to the sameline.This equipment should not be used under any circumstances that may constitute a nuisance to other Telecomcustomers.Notices 306

Some parameters required for compliance with Telecom's telepermit requirements are dependent on theequipment associated with this device. The associated equipment shall be set to operate within the followinglimits for compliance to Telecom's speciﬁcations: • There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and • The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt. • The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another.

Japanese telecom notice

The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certiﬁedby JATE, with Certiﬁcation Number A11-0160001.

Lexmark International, Inc.

LEX-M03-002 A11-0160001JP

Using this product in Switzerland

This product requires a Swiss billing tone ﬁlter (Lexmark part number 80D1877) to be installed on any line whichreceives metering pulses in Switzerland. The ﬁlter must be used, as metering pulses are present on all analogtelephone lines in Switzerland.

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,

LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASERPRINTERS

Lexmark International, Inc., Lexington, KY

This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to thecountry-speciﬁc warranty information that came with your product.This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warrantyLexmark warrants that this product:—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts—Is, during normal use, free from defects in material and workmanshipIf this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark forrepair or replacement (at Lexmark's option).If this product is a feature or option, this statement applies only when that feature or option is used with theproduct for which it was intended. To obtain warranty service, you may be required to present the feature oroption with the product.If you transfer this product to another user, warranty service under the terms of this statement is available tothat user for the remainder of the warranty period. You should transfer proof of original purchase and thisstatement to that user.

Limited warranty service

The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12months later provided that the warranty period for any supplies and for any maintenance items included withthe printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. FuserUnits, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit isavailable are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”message for such item.To obtain warranty service you may be required to present proof of original purchase. You may be required todeliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmarkdesignated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or theLexmark designated location.Notices 308

When warranty service involves the exchange of a product or part, the item replaced becomes the property ofthe Remarketer or Lexmark. The replacement may be a new or repaired item.The replacement item assumes the remaining warranty period of the original product.Replacement is not available to you if the product you present for exchange is defaced, altered, in need of arepair not included in warranty service, damaged beyond repair, or if the product is not free of all legalobligations, restrictions, liens, and encumbrances.As part of your warranty service and/or replacement, Lexmark may update the ﬁrmware in your printer to thelatest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorizedproducts, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorizeduse of genuine Lexmark products will not be impacted.Before you present this product for warranty service, remove all print cartridges, programs, data, and removablestorage media (unless directed otherwise by Lexmark).For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your areacontact Lexmark on the World Wide Web.Remote technical support is provided for this product throughout its warranty period. For products no longercovered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty

Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity ofprints produced by any product.Warranty service does not include repair of failures caused by:—Modiﬁcation or unauthorized attachments—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance—Unsuitable physical or operating environment—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer—Operation of a product beyond the limit of its duty cycle—Use of printing media outside of Lexmark speciﬁcations—Refurbishment, repair, reﬁlling or remanufacture by a third party of products, supplies or parts—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by LexmarkTO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERSOR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESSOR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIEDWARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ANDSATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAWARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILLAPPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECTTO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liabilityYour sole remedy under this limited warranty is set forth in this document. For any claim concerning performanceor nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recoveractual damages up to the limit set forth in the following paragraph.Notices 309

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for theproduct that caused the damages. This limitation of liability will not apply to claims by you for bodily injury ordamage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILLLEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHERECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of thepossibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark'sand its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketersare intended beneﬁciaries of this limitation.

Additional rightsSome states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion orlimitation of incidental or consequential damages, so the limitations or exclusions contained above may notapply to you.This limited warranty gives you speciﬁc legal rights. You may also have other rights that vary from state to state.

Patent acknowledgmentThe use of this product or service is subject to the reasonable, non-discriminatory terms in the IntellectualProperty Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) CipherSuites for Transport Layer Security (TLS) implemented in the product or service.The use of this product or service is subject to the reasonable, non-discriminatory terms in the IntellectualProperty Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites withSHA-256/382 and AES Galois Counter Mode (GCM) implemented in the product or service.The use of this product or service is subject to the reasonable, non-discriminatory terms in the IntellectualProperty Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Proﬁle for Transport Layer Security(TLS) implemented in the product or service.The use of this product or service is subject to the reasonable, non-discriminatory terms in the IntellectualProperty Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites toTransport Layer Security (TLS) implemented in the product or service.The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms inthe Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suitesfor TLS implemented in the product or service.The use of this product or service is subject to the reasonable, non-discriminatory terms in the IntellectualProperty Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the ElipticCurve Digital Signature Algorithm (ECDSA) implemented in the product or service.The use of this product or service is subject to the reasonable, non-discriminatory terms in the IntellectualProperty Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSecimplemented in the product or service.The use of this product or service is subject to the reasonable, non-discriminatory terms in the IntellectualProperty Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version1 (IKEv1) implemented in the product or service.Index 310