Error category: Job Errors
Error: e0008821 - Job was recovered as a result of Backup Exec RPC service starting. No user action is required.
For additional information regarding this error refer to link V-79-57344-34849

Under event viewer, I am seeing the following Event ID flooding the App event log:

EventID: 33152
Adamm Database Event: Open Database Connection Failed!
Error = ERROR_DATABASE_DOES_NOT_EXIST
Server = "(SERVERNAME)"
Active Node = ""
Instance = "BkupExec"
Database = "BEDB"
Connection String = "DRIVER=SQL Server;SERVER=(SERVERNAME)\BkupExec;DATABASE=BEDB;App=BEWS PVL"
The Backup Exec Device and Media Service could not connect to the specified database. Ensure that the specified database is running, and then try starting the service again. If this is a remote database, also ensure that the firewall is properly configured.

All we are doing is running a Daily Incremental backup that targets a media pool for 3 SCSI disks. A Full Backup is run every Friday targetting the 3rd one of those disks. We also run another app on this server and every night for the past week at the same time as these events are generated, the server locks up and needs booted.

This reads like you are having trouble connecting to the BackupExec Database. It can stem from many things... as simple as a bad NIC, up to corrupt DB, fragmented drive, two applications overloading the communication path and the BE just timesout.

I had this similar issue with our Oracle DB Server. It doesn't like it if in the Backup Settings you use Lock Files it's looking for withou lock. apparently what was happening in our situation was the backup would run but during verify it failed locking the server and DB requiring both to be restarted. Apparently for some reason the DB files were never released from the lock and once locked it required a reboot.

are you backing up system state and using VSS snap shots ? One thing you could to to TS this is put detailed logging on the job. Also run bediag and set the logs to job engine and agent Full detail logging. This should give you the exact cause or get you closer to what file its locking causing the server to crash.

Put the backup job on hold last night and voila... server didn't crash. But obviously that is not a solution lol.

DB is local to the media server.

Going to try some of your ideas out and see what happens. Unfortunately, we can't just run the job and test it because that app server runs something critical and if it goes down during work hours, that is a no-no. Will have to do production testing.. make some changes and see what happens when the job runs.

One thing I did before I left yesterday was turn on notifications. Of course, I get an email notification stating the backup has failed.

"(Server: "*SERVERNAME[this is the server running backupexec") (Job: "CriticalServer-StdPolicy-Weekly Backup") CriticalServer-StdPolicy-Weekly Backup -- The job failed with the following error: The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent.

Any thoughts or ideas? Some articles I read mentioned that to check Port 10000 during the backup and checking the remote agent version compared to BE version. Does a remote agent run on the local server that BE runs on? I just kinda walked into this situation in a new job, and this is my first experience with BE. Thanks guys.

Wow... I remember visiting that port # some years/versions back. I figured that they would have made the application smarted by now. And yes the port conflict can be an issue and should be easy to detect.

As for the BE Remote agent, I couldn't remember if it was running on my BE server/media server or not so I had to go an look (because I surely don't remember installing it there) and sure enough it was running on my BE server (again, I sure don't recall installing it locally, I do recall installing it on my remote windows boxes)...

I wouldn't think that the BE Remote agent would cause your server to lock up... Are you still getting your error messages as before. Any part of the Backup job complete..?