Support Forum

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I am running Joomla 3.4.4 and I just installed your plugin, customised it and loggedout to check what the admin login screen looks like...when it came up blank. When I viewed source, I saw that one of your stsyles was setting "html {display:none}" - why is it doing this on a default install? Can you fix this and send me aworking plugin that I can use on my other sites please.

We tested our plugin again on Joomla 3.4.4 and didn't find any problem.

Could you please check the following:

1) We provide both version for Joomla 2.5 and Joomla x in the same zip. Did you unzip and used the file that says for "plg_adminbrandingreloaded_v2.1.1_J3.x.zip" this one is for Joomla 3.

If you install wrong file for different Joomla, you may get blank screen.

2) If you installed correction file, then you may want to delete the plugin folder manually to restore the site first. And then if you issue us a temporary admin login we can check for you. You can send us the credential to our support email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Hi there, I just downloaded the latest plugin from your site, installed it on my site and it's showing a blank screen again. It's also throwing errors in the console.log, so something is definitely not working properly. Please could you help me get this software working so that I can actually get what I paid for.

Hi do we know what the solution is as i have the same issue, i am using Joomla 3.4.6 and I have installed the latest version. The issues came when I put text the Custom Login page box. I put 3 lines of text in it with a shift enter and then when i saved and logged out it all went wrong, now I cant log in to the back end ie admin at all, as the .administrator page is completely blank. ie white.

I just had to pay to restore my site to a previous backup with Site Ground because I apparently installed the wrong version of this plugin. Actually, the problem occurred when I enabled the plugin, my site and admin panel immediately became unavailable.

I would like to use this product if it can be made to work, but would like some assistance in making sure I am doing this correctly so I don't have to restore my site if it goes wrong again. The demo video on your site is for an old version of Joomla, I am using 3.4.4. Is there something more up to date available?

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