Custom event reporting - OTHERS ? ...

We just started using UA for our mobile VR game app, we when pulling the first set of reports of custom events to see a specific set of custom events and our internal unique user ID, and we are only getting 10 results and then OTHERS... our app is/will be used by tens and or hundreds of users, we need to be able to avoid the OTHERS grouping and have the detail data on each user code. How can we do this? what are my options? would RAW DATA EXPORT be the only option?

Really appreciate any help

Ari

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Unity Technologies

We just started using UA for our mobile VR game app, we when pulling the first set of reports of custom events to see a specific set of custom events and our internal unique user ID, and we are only getting 10 results and then OTHERS

our app is/will be used by tens and or hundreds of users, we need to be able to avoid the OTHERS grouping and have the detail data on each user code.

Click to expand...

I would also advise against using unique user IDs in Custom Events as that will quickly reach our 5,000 event-parameter-value combination limit. Plus, our Analytics system wasn't designed to display unique data, so we don't expose that kind of data particularly well.

@ap-unity this 'feature' makes the analytics system really hard to actually use. Can you please undo the change? Or at least surface an easy way to download the data to show what's in the others (the csv export really should detail it if the web page won't)

I'm facing the same problem. I want to know which levels were played by how many users. But with the OTHERS group, I'm not getting any useful information from the analytics. @ap-unity any suggestions for an alternative way of achieving this?

Unity Technologies

I'm facing the same problem. I want to know which levels were played by how many users. But with the OTHERS group, I'm not getting any useful information from the analytics. Any suggestions for an alternative way of achieving this?

Click to expand...

Unfortunately, the only way to view all values for your events currently is to use Raw Data Export, which is available for Pro customers. We are still investigating solutions for how to best display this data on our dashboard.

Aside from that, a workaround might be to have a custom event per level ("start_level_1", "start_level_2", etc), but that gets unwieldy pretty quickly if your game has a lot of levels.

One option that we are exploring is showing the complete parameter value list in the CSV download. Would that approach satisfy your needs to compare the different levels available in your game? It does add additional steps to visualize the data, so I understand it is not the ideal solution. We are still working on the best ways to handle this situation.