The Strategic Plan for 2011 – 2021, continues to build upon our priorities and help us work toward our shared vision of a premier social service agency that eliminates the effects of poverty by empowering people to obtain the knowledge and skills to achieve self-reliance and economic stability…one life at a time. The Plan will continually remind us of our Focus on Excellence as we continue our journey to be the best of the best in Community Action Agencies.

Before applying to become an affiliate agency nonprofits are encouraged to visit local affiliates of the CAPSBC Food Bank during their distribution of food so that you know what to expect. We currently are only processing applications in areas that:

a)Do not already have an affiliate agency providing food.
b)Are in an area that would replace an agency we are currently delivering to.
c)Are in areas of the county that are undeserved.
d)If you’re nonprofit is currently serving 300 or more person per month (and have documentation to support that claim).

If you are in the city of San Bernardino you can go to Google map of San Bernardino to locate our current feeding sites to see where your nonprofit is in conjunction to existing sites or you can check our website at capsbc.org/programs/food bank/feeding sites to locate which sites are currently providing food in your area.
Nonprofits wishing to apply to become an affiliate agency with the CAPSBC Food Bank must be willing to serve the public as a whole and not solely your group or congregation.

To apply:
Once you have determined that you are in an area that is not currently being served by one of our affiliates; Write a letter of intention (letters must be submitted on your nonprofits letterhead signed by the CEO or head of your agency, members or volunteers cannot apply). Letters of intent can be addressed to:The CAPSBC Food Bank
678 S Tippecanoe Ave
San Bernardino Ca 92408

In an effort to improve customer service, Community Action Partnership of San Bernardino County is now able to be reached via email through the respective links below as alternative way to contacting us via phone for any service inquiries or to make Utilty Assistance Appointments. You may click on the service name link to learn more details about each service.

Telephone/Email Customer Satisfaction Survey

Please take a moment to let us know how we are doing in improving our telephone/website customer service.

Home Energy Assistance Program Utility Assistance -Provides energy education, and processes applications for utility bill assistance for income eligible clients to provide an annual CREDIT ranging from $201 to $334, which can be applied towards GAS or ELECTRIC accounts, OR $350 towards WOOD, OR up to $600 towards PROPANE. Emergency HEAP utility bill assistance is available for income eligible clients with a FINAL CALL or SHUT OFF notice. An appointment must be made via phone or through the email link below for Emergency Assistance.

If you have Internet Explorer 10, you may have issues submitting the form below. If so, you may also complete a fillable form online and click on the email button at the top of the form. Either way you submit, your request will reach us and will be handled in the same manner.

HEAP Assistance Request Form

If you have already been serviced for the current PROGRAM YEAR, your request will be deniedPlease DO NOT forget to first download/read the HEAP Utility Assistance Requirements below this form.

Name

DOB

Best Phone No.

Alt Phone

Do you have a Disconnection Notice?

YES (You must provide proof at appt to be seen)

Disc Date

NO (A application packet will be emailed)

Have you been served with HEAP Utility Assistance in the past?If so, you must provide the address at which you were served below.

YESNO

If Yes, WhatProgram Year

Service Address:

Unit#

City

State

Zip

PROVIDE CURRENT ADDRESS

Check if
Same as Address above

Address:

Unit#

City

State

Zip

AdditionalComments/
Important info you would like to share

Reach HEAP Utility Assistance via email:PLEASE READ:
Email us if you have questions on a current open application or have any questions. For HEAP Utility Assitance Requests for eligible clients, please use the form above or the online fillable form option. Only eligible requests with a disconnect notice will be considered for an appointment. If further information is needed from client, only ONE courtesy call will be made. Unreachable clients will need to resubmit request. Requests without a disconnection notice will be emailed an application packet to process via regular mail.

Family Development Program (FDP) - Provides emergency assistance to needy families and individuals to include: rental assistance, motel vouchers, food vouchers, bus passes, information and referral, etc. FDP also operates a 7-unit transitional housing program called Obershaw House for homeless families, provides holistic case management and supportive services in addition to coordinating events for children such as an annual summer camp and a children’s Christmas celebration.

Individual Development Accounts (IDA) - A two to one cash-matched savings program that allows low-to moderate-income wage earners to save towards acquisition of assets to build future stability for their families. IDA participants may work toward homeownership, starting or expanding a small business, or post-secondary education.

General Eligibility Requirements:(actual elibility qualification will be determined in person by an FDP Specialist)

Must make under $50,000 per year and be a resident of San Bernardino County.

Food Bank - Provides food for low-income residents throughout San Bernardino County through government surplus commodity distributions and salvage food agencies through a network of approximately 170 non-profit and charitable organizations and congregate feeding agencies (soup kitchens).