About the
Delighted integration

With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.

About the
Pipedrive integration

Pipedrive is a sales management tool designed to help small sales teams manage intricate or lengthy sales processes. They realized that the CRM landscape was populated by software designed to please the top brass while ignoring the needs of the people doing the actual selling. The Pipedrive integration adds email marketing, lead nurturing and marketing automation capabilities to Pipedrive. It's an email marketing integration for Pipedrive that helps you nurture leads over the course of a long sales cycle.

About the
Google Sheets integration

Send a new row to your Google Sheet to analyze data from a journey and create visualizations.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the
Delighted integration, Pipedrive integration and the Google Sheets
integration.

Journey Triggers

Delighted NPS Response

Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.

Person Field Match

Triggers when a field on a person record changes to a defined value.

Pipedrive Deal Stage Match

Triggers main contact to start journey when the deal stage changes on a certain pipeline.

Pipedrive Deal Status Match

When a deal in Pipedrive changes status in a pipeline the key contact is added to a new journey.

New Google Sheet Spreadsheet Row

Creates a new row in a Google Sheet.

Conditions

Check Delighted NPS Response

Check the previous NPS response of the contact in the journey.

Check Pipedrive Person Field

Check the value in a field against a specific value with a true or false outcome.

Check Pipedrive Deal Stage

Check the deal stage with a true or false outcome.

Journey Actions

Send Delighted NPS Survey

Send an NPS survey via Delighted to the contact in the journey.

Update Pipedrive Deal Stage

Updates a deal stage to a certain stage. Updates latest deal against the person.

Schedule Pipedrive Activity

Schedule an activity to a person to complete.

Add a Pipedrive Deal

Add a deal to a pipeline associated with the contact in a journey.

Assign Pipedrive Person Owner

Assigns an owner to a person in Pipedrive.

Update Pipedrive Person Field

Updates a person field to a certain value or a value from another field.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey
marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Delighted, Pipedrive and Google Sheets.