NBDHE General Information

National Board results are now available in My Account. Follow these instructions on how to access your results.

To report issues and incidents of fraud, content compromise and sharing of test content, and breaches of test integrity and testing contract, please contact the Department of Testing Services at TestSecurity@ada.org.

Examination fees are nonrefundable and nontransferable. There are no exceptions. Your credit or debit card will be charged when you submit your application.

The name on your IDs must match exactly the name on your application or you will be denied admission to test. If you are denied admission, you will need to submit a new application. Your previous fee will be forfeited.

Electronic Notification of NBDHE Eligibility
The timeline for processing your application depends on your status as an applicant. The eligibility requirements are outlined in the Guide. Once your application has been processed, you will receive an email notification concerning your eligibility to test and instructions for scheduling an appointment. Please check your spam folder if you are unable to locate the notification.

Advanced Scheduling
Schedule a testing appointment with Pearson VUE 60 to 90 days before your desired exam date. Please remember, you may schedule your examination appointment with Pearson VUE only upon receipt of your eligibility notification.

Rescheduling Examination Appointments
Reschedule your examination appointment by contacting Pearson VUE at least 24 hours before your appointment. The rescheduling fee is $25. Reschedule an appointment by contacting Pearson VUE at 1-888-456-2830 or at www.pearsonvue.com. Leaving a message for a local test center is not sufficient; the local test center cannot schedule, reschedule, or cancel your appointment.

Take the Exam at a Pearson VUE Test Center
If you have concerns about scheduling issues, examination conditions, or any unresolved problems, inform the test administrator before leaving the test center. For issues requiring further action, email testingproblems@ada.org within five business days after the scheduled examination appointment.

This change does not affect the total testing time required for the examinations, with the exception of adding 15 minutes to Day 2 of the NBDE Part II. To compensate for the additional 30 minutes of break time, the optional scheduled lunch break has been shortened from 60 minutes to 30 minutes. Please make any necessary preparations and adjustments in anticipation of the shortened lunch break.

The additional breaks occur after a specified number of questions have been answered, NOT according to the amount of time that has elapsed. Once you have answered the questions, you must review your answers to those questions before taking the optional 15 minute break. You will NOT be able to return to the first set of questions after you have finished the review. Candidates who have been granted additional time as part of a testing accommodation will not receive additional scheduled breaks, but can instead be granted additional unscheduled breaks.

Joint Commission data suggest that examinees tend to spend more time on patient case testlets than on standalone items. Please make sure to pace yourself appropriately as you work through the examination, noting in particular the presence of testlets in examination sections. As a reminder, you may access your locker during scheduled breaks, but NOT during unscheduled breaks. Accessing your locker during an unscheduled break can result in the voiding of your scores and a mandatory retest wait period of up to two years.

Download the Test Day Checklist

Please download and review this test day checklist (PDF) for a summary of the most frequent issues that create complications for candidates on the day of testing. The Department of Testing Services (DTS) encourages you to read the entire guidebook for the test you are taking and to call the DTS at 800.232.2162 with any questions.

Also, download and read the following document for additional important information regarding the NBDHE:

An interactive tutorial is available to download on the Pearson VUE Website. The NBDHE tutorial provides information to successfully navigate through the items and case materials in the examination. The case images can be enlarged on screen six of the tutorial by clicking the magnifying glass (zoom in) a maximum of three times. The tutorial is provided at the Pearson VUE test centers prior to taking the examination.

Complete an order now and you will be able to immediately download and print from the order confirmation page. Or once your order is complete, login to My Account to download and print at a later time.

Item Development Guide
This publication of the Joint Commission on National Dental Examinations provides item development guidelines to new and current item writers to augment the quality and quantity of new exam items into our item bank. The use of the item development guidelines should increase the chances that submitted items will be accepted. Download the JCNDE Examination Item Development Guide (PDF), which is intended:

To inform dental and academic communities of interest about the item development process for National Board Dental and Dental Hygiene Examinations.

To encourage participation in our item development and review activities.