If you order your tickets online, you will be given the option to [email protected]/show on your mobile device (no charge) or to pick your tickets up at the box office ($1.00 fee per order). If you select the [email protected]/Mobile Device option, you can either print your personally barcoded ticket(s) to present for scanning at the venue or download the ticket(s) to your phone for scanning at the venue.

If you select to have your tickets picked up at the box office, they will be waiting for you and you can pick them up before the show. You’ll need to bring your confirmation email, a piece of photo ID, or the credit card used to make the purchase, as well as your membership card if you have purchased your tickets at the member price.

Please call the box office at 416.637.3123. We do our best to return all phone calls within 36 hours. If you are looking to purchase same-day tickets and are unable to reach our box office staff, please buy your tickets in person from the box office. We open one hour before the first show of the day.

Sorry, no refunds or exchanges are permitted. Please remember to check the date and time of your online order before it is submitted, and be sure to double-check your tickets upon pick-up at the box office.