Currently, we provide support in English, Japanese, Russian, Chinese and Korean. Please use a supported language when contacting us.

You can contact us 24 hours at MY Q&A after login. Please join us first.

FAQ

How do I have to pay?

Please see below.

1) Credit card

- International card : VISA / MASTER / American Express

Credit cards you can use for payment are VISA / MASTER / JCB / American Express cards.

*If the payment by card is failed, it is automatically cancelled. So, after trying it with another payment method, let us know through MY Q&A or e-mail.

*CVV2 code is the three-digit number written on the back of the general card.

- In the case of AMEX card(American Express Card), it’s written at the top of the front side as a four-digit number.
*Card payment can be taking times (maximum 10 minutes) due to the status of internet connection.

*If this page doesn't make any change after 10 minutes, please close all browsers and proceed with a new order process.

2) Paypal service ( http://www.paypal.com )

- Account :

- Click here for further details about Paypal payment.

* Caution: If the orderer and the payer are different when you pay through Paypal service, the payment cannot be confirmed.

1. Determination by the term "Order, Sales and Shipment" allows retailing of Korean cosmetics, fashion, Korean food, records and other items, as well as determines the ownership of information on listed products, basing on the legislation of the Republic of Korea.

(3) Includes Provisions of disputing between the organization and a customer, ways of the dispute resolution.

AllKorea follows provisions of the Legislations declared by Korea Fair Trading Committee (http://www.ftc.go.kr/) with the condition of the provision of information on the retailing products as E-commerce organization.>