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I think one thing that happens especially with a black top the heat from the burners when pots and pans are used spreads down onto the burner section and because its black it is hotter than a white top. I think you will find the color itself is burnt and not just dirty.. In asking some one they feel I am right and there is no way it will look new again. Looks nice for a while but not for long. Sorry

Most stove tops are removable for that very purpose.... after you remove the burners and the grills above the burners.... look for an edge and inch or inch and a half below the top... get something strong like a large screwdriver and place cloth over the tip to prevent scratching the stove top. there are VERY STRONG CLIPS holding the stove top to the stove, pry upward until the clips release. then slowly remove the spark igniter (TAKE A PICTURE WITH YOUR CELL TO REMEMBER HOW PUT BACK TOGETHER)

use caustic soda power mixed with water and wallpater paste so its a thin jelly . apply with a brush and leave over night . rince with warm water on a clean cloth. use rubber gloves and glasses for protection
500g caustic powder
2 pints water
add wallpaper paste powder little at a time till jelly like

report the problem as "thermal cracking" and it will be rplaced by whirlpool/maytag,
these things are hard to scratch, cleaning with a FLAT edge razor scraper is the norm, there are dozens of white cream type cleaners that work well with a scotchbrite and elbow grease.

Takes about 15 minutes to fix. You will need a philips head screwdriver, pair of scissors and a butter knife. What you're going to do is cut the wire to the beeper. Your clock will still function.

Start by removing the glass faceplate that encloses your clock. By removing the 2 screws on either side of the metal housing, you can remove the faceplate (you'll have to remove the clock's pushbuttons, but that isn't hard, either. I used some spring-loaded pliers to get a good purchase, then pulled straight back. Oh yeah. You need pliers, too. Don't worry, you won't break the buttons; they'll snap out and push back in, later). Use the butter-knife to carefully work the glass out of the metal frame. The actual clock is secured by a couple more screws, which are easily removed, once you've removed the abovementioned faceplate.[The clock, btw, is made by Fridgidaire (part # AP2125434 ), in case you want to replace it. Costs more than $130(!)]If you haven't already unplugged the stove, now is a good time. Do not touch the two metal connectors of the two most prominent wires on the back of the clock, when the unit is plugged in! Yes, it's the voice of experience, talking...You will notice, when you're looking at the back of the clock unit, a small metal disc, enclosed in plastic. If you plug in the stove, and listen, you should hear the beeping coming from this area. There is a medium-sized hole in the middle of the plastic housing, allowing access to the metal disc. There are two very small wires, red and black, leading into the housing and attached to the disc in two places. One wire is attached to essentially the center part of the disc. The other wire (in my case, the black wire) is attached rather toward the outer edge of the metal disc. The outer edge is even a slightly different color, so you can identify the two parts. In my case, the sound was emitting from the outer edge, as opposed to the center portion of the disc. If you press a Q-tip against the center portion of the disc (thru the hole in the plastic housing), and the beeping continues, unchanged, the sound is probably coming from the outer edge. You can check by bending the Q-tip, and working the tip over to the edge of the metal disc--by applying pressure, you should hear the sound change, slightly. Unplug the unit, and cut the wire that corresponds to the part of the disc the sound is coming from--that should solve the problem!

I just replaced the switch just yesterday.First remove the glass panel by pushing back the 2 black clips at the top end,then remove 2 silver screws at the top and 3 at the bottom also remove 2 black screws behind side panels on the top. Now push side panels slightly up and forward and it fill fall forward and now replace the switch.