Carole Clark: Dish dispute

The letter submitted to you by Kathy Nelson hit the nail on the head regarding the Dish TV and ABC-TV issue.

Because of her letter, I called Dish regarding the same problem and was connected to a fast-talking foreign person who obviously didn't know what he was talking about. After I called him on a few statements he made, without warning I found myself connected to a person who obviously had a higher status.

In any case, he was telling me that DirecTV was having the same issue with ABC and I countered with the fact that I had friends who have DirecTV without this problem. At that point in the conversation, he offered me $10 a month off my bill for 6 months "for my trouble." In that regard, I question Ms. Nelson receiving $50 a month bill reduction, considering the double talk I received.

DirecTV may have this problem as well when its contract expires, but paying now for programming that is not received is frustrating, especially considering the lack of explanation you get when you call the company. No one seems to know how to resolve the matter.