Please be advised that Site sizes vary from park to park and within each park. Sites will be allocated based on the measurements provided during the booking process and it is the responsibility of the guest to ensure estimates are as close to accurate as possible.

If you are unsure, we would prefer you to overestimate or give us a call on 1800 555 666

;

Share

With views over the billabong and a screen enclosed balcony, these cabins are perfect for a relaxing weekend. These cabins features two separate bedrooms. The main room has a queen bed, the second room and bunk with a double and single bed. All linen is provided and beds are made. Open plan lounge/dining room with a television, DVD player and sound system. Kitchen facilities including cooking utensils,…

With views over the billabong and a screen enclosed balcony, these cabins are perfect for a relaxing weekend. These cabins features two separate bedrooms. The main room has a queen bed, the second room and bunk with a double and single bed. All linen is provided and beds are made. Open plan lounge/dining room with a television, DVD player and sound system. Kitchen facilities including cooking utensils, crockery, cutlery, large fridge, coffee machine, hotplates and convection microwave. Bathroom with two person spa bath and towels provided. There is heating and/or air-conditioning, plus an iron and ironing board available. Please note that children under 9 years old are not permitted to sleep on the top bunk.

If you require any additional information please do not hesitate to contact our friendly Reservation Team on free call 1800 650 405 alternatively email us at info@tweedbillabong.com.au anytime.
___________________________________________________________________________
DEPOSIT: In order to confirm a booking a deposit for the first night's stay is required within 2 weeks of making the booking. Deposits may be made by cheque, credit card over the phone or Direct Bank Deposit. Please note that Full payment for high seasons bookings must be received 60 day prior to the date of arrival.
___________________________________________________________________________
___________________________________________________________________________
DEPOSIT, CANCELLATION AND REFUND POLICY
CANCELLATION OF BOOKINGS MADE WHOLLY OR PARTIALLY IN LOW SEASONS (VALUE OR MID SEASONS).
During Low Seasons, a deposit for the first night of the stay must be received when making a booking. Deposits will be refunded in full in the Park is notified of your cancellation before 9am on the day prior to your scheduled arrival. If notice of your cancellation is received after 9am on the day prior to your scheduled arrival, the Park will retain all of the standard deposit money. Any additional money which has been paid will be refunded.
DEPOSIT & CANCELLATION OF BOOKINGS MADE WHOLLY OR PARTIALLY HIGH SEASONS (SHOULDER, HIGH and PEAK SEASON).
During High Seasons, a deposit for the first night of the stay must be received when making a booking either by credit card, direct deposit or cash payment. THE BALANCE OF PAYMENT FOR THESE BOOKINGS MUST BE RECEIVED 60 DAYS PRIOR TO THE SCHEDULED DATE OF ARRIVAL. Deposits for reservations made wholly or partially in High Seasons will be refunded if you notify the Park of your cancellation at least 60 days prior to your scheduled arrival. If you provide less than the required period of notice of cancellation, your deposit will only be refunded if the category of site or cabin that you booked is able to be resold for the entire period of the booking.
BIG4 MEMBER - YOUR MONEY BACK GUARANTEE.
If you decide to depart early NO REFUNDS ARE GIVEN.
Please note BIG4 Tweed Billabong Holiday Park cannot be responsible for changes in weather. We do not allow refunds due to weather conditions.
Guaranteed Sites or Cabins:
Please note that we do not guarantee particular site or cabin numbers, you are booking a type only. We do endeavour to please our guests in maintaining their requests. Management reserves the right to move bookings to the same type if necessary.
Bunk beds:
Please note that children under the age of 9 are not permitted to sleep in the top bunk. Please advise Reception ASAP if you need to change your cabin due to this.
Parking:
One car park is allocated per Site or Cabin. Additional cars must be parked in the visitor’s car park. Please advise reception ASAP if you have a boat or trailor. We suggest that you leave your boat in your carpark if it fits, and your car in the visitor’s carpark. If you have any questions prior to arrival, please contact us.
Riding equipment - bikes, skateboards, rip sticks, go carts and scooters:
We do allow children to bring their own riding equipment to use in the Park. However the park has a "No Helmet No Ride" policy. Please remember to pack helmets when packing 'riding equipment'. There are other conditions such as no riding after dark or around certain areas of the park. Children will be issued with a bike licence upon arrival.
Pets:
Sorry, no pets are allowed in the Park. Please ask reception for information on the closest Pet Motel.
Check-in and Check-out:
For your information, check in and check out times are noted below.
Please note that we operate on NSW time during Day Light Saving months.
Check-in: Cabins 1pm. Sites 12noon. Check-out: 10am
Office hours
Office hours are 8:00am to 8:00pm NSW times. If you plan to arrive after 8:00pm, please advise reception so that we can arrange an after hours check-in service.
How to Find us:
Latitude: 28° 11' 40" S (-28.194598). Longitude: 153° 31' 51" E (153.530964)
Coming from North (Brisbane): take the Tweed Heads/Coolangatta Exit just through the Tunnel. Veer right and follow signs to Tweed Heads, Kennedy Drive. Left onto Kennedy Drive at end of exit lane and follow along parallel to the Tweed River for 800m. Follow the signs under and over the bridge to Tweed Heads South (requiring a left hand 270 degree loop). Over the bridge and then turn right at the next lights. This is Dry Dock Road, you can see a Tweed Billabong sign. Follow this straight ahead for 2km and then turn left into Holden St which is the 7th Street.
Coming from the South (Sydney): Just over Sexton Hill the road forks, take left for Tweed Head. Stay on this road and turn left at the 5th set of traffic lights (past the Tweed City shopping centre etc). This is Dry Dock Road. Follow this straight ahead for 2km and then turn left into Holden St which is the 7th Street.