Read this First: Reseller Account Startup Guide

Upon activating your Reseller account with SPRUCE KNOB SENECA ROCKS TELEPHONE, INC., you need to make the following settings within your Reseller Control Panel to begin selling Products to your Customers and Sub-Resellers:

SPRUCE KNOB SENECA ROCKS TELEPHONE, INC. offers a wide array of Products and Services that you can choose to sell. When you signup for a Reseller Account with us, you are automatically signed up for all Products and Services. This allows your Customers and Sub-Resellers to purchase all Products and Services from you.

However, you if do not wish to sell one or more of these Products/Services, you need to manually revoke signup for that Product/Service from your Control Panel. See details

You also need to configure various settings for these Products and Services before you get started.

Note

As a Reseller of SPRUCE KNOB SENECA ROCKS TELEPHONE, INC., you will be automatically signed up for Domain Forwarding, Mail Forwarding and DNS Services. These Services will be provided free upon purchasing any other Product/Service offered by SPRUCE KNOB SENECA ROCKS TELEPHONE, INC. and can not be purchased independently.

Upon signing up for any Product/Service, you may consider setting up a Tax rule to collect taxes from your Customers and Sub-Resellers. See details

SPRUCE KNOB SENECA ROCKS TELEPHONE, INC. provides you with comprehensive private-labeled Control Panel for your Customers and Sub-Resellers, in order to manage the Products and Services they purchase from you. You may either:

Use our ready-made private labeled Control Panels

The Control Panels allow your Customers and Sub-Resellers to place, manage, upgrade, downgrade, use, renew, delete, suspend/unsuspend, lock their Orders for various Products and Services from a single management window.

It is recommended that you undertake the following if you are using our Control Panels:

Setup your Company logo within your Customers/Sub-Resellers Control Panels. See details

Customize the Footer of your Customer/Sub-Reseller Control Panels. See details

If you are already selling several other Products and Services to your existing clients through another interface/Control Panel and do not want to add the burden of introducing the new Control Panels to them, you could use our HTTP API to integrate provisioning and management of these Products and Services in your existing interfaces and Control Panels.

SPRUCE KNOB SENECA ROCKS TELEPHONE, INC. provides you a HTTP API, that you can use to integrate your Products, Services and Control Panels with the system.

Once you have configured your Website and Control Panels for your Customers (as mentioned in the last 2 steps), you should configure the integration between the Customer Control Panels and your Website, so that your Customers get redirected from their Control Panels to your Website when they make any purchases. See details

The system automatically sends emails to your Customers and Sub-Resellers, from the e-mail addresses and From Names, specified in your Contact Information interface.

You should update the contact details of various departments (like Sales, Billing, Support) in your company, to ensure that all communication with your Customers and Sub-Resellers is carried out using your branded email addresses and email signatures. See details

Apart from collecting funds via a Payment Gateway, you should also describe other offline means (like Check, Wire) for receiving funds from your Customers, during their shopping process, within the SuperSite. See details

Configure Other Miscellaneous Options

You should ensure that you always have a positive and healthy balance in your Advance Account with SPRUCE KNOB SENECA ROCKS TELEPHONE, INC., to allow uninterrupted execution of your Customers and Sub-Resellers Orders. By setting a reasonably high Funds Threshold Level within your Control Panel, you allow the system to remind you via e-mails when your balance falls below this level. See details