Booking Terms & Conditions

Deposit
A non-refundable deposit of USD$1,000 per Bure or Treehouse is required within 7 days of receiving written confirmation of the booking from the Resort. Non-payment of the deposit within 7 days may result in the release of the accommodation.

Final Balance
The final balance is payable 45 days prior to arrival at the Resort. Bookings made within the 45-day period must be paid in full upon receiving written confirmation of the booking from the Resort. Non-payment may result in the accommodation being released.

Cancellations
• 46-days or more prior to arrival at the Resort; USD$1,000 non-refundable deposit applies
• between 45 and 21-days of arrival at the Resort; 50% cancellation fee of total invoice applies
• between 20-days and arrival at the Resort ;100% cancellation fee of total invoice applies
• No shows or days not used due to delayed arrival or early departure; no refund will be given for un-used arrangements.

All cancellations must be received in writing and acknowledged by Matangi Private Island Resort in order for it to be valid.

Children
Matangi Private Island Resort does not accept children less than 16 years of age, unless the whole island is booked as a private charter.

Travel Insurance
Matangi Private Island Resort recommends Comprehensive Travel Insurance. Matangi Private Island Resort will not be held responsible for any changes or inconvenience that may occur due to events beyond its control. Including, but not limiting, trip interruption, cancellation, or issues related to lost, damaged or delayed baggage.

Passenger Responsibility
Matangi Private Island Resort will not be liable for any injuries, loss of or damage to personal equipment and/or property whilst staying at the Resort, or during participation in any activity either on or off Matangi Island. Guests are required to follow any and all directions, which may be given whilst staying in the Resort or participating in activities either on or off Matangi Island. Guests participating in activities during their stay at the Resort are required to sign an Indemnity Release prior to participation.

Matangi Private Island Resort will not accept any responsibility for any delay, additional expense or inconvenience which may be caused directly or indirectly by events outside of the Resort’s control such as late arrival of Domestic or International Flights, civil disturbance, fire, floods, unusually severe weather, acts of God, acts of government, or failure of any machinery or equipment.