Instep sizing informationFitFlop footwear only comes in whole sizes. If your feet fall somewhere between, opt up a size if you have wide feet or a high instep, and down if you have narrow feet or a low instep. In the US, most people size down to the nearest whole size. In the rest of the world, people generally size up.

FitTo ensure these fit, take 20-30 brisk walking steps in them, then look at your heels to make sure they are not being pushed off the back of the footbed. If they are, the upper straps are too tight across your instep and you need to SIZE UP (if a size up seems too long for your foot, please try another style).

Note: It is normal to have some space between your toes and the front of the footwear.

Orders received before 2pm (Monday-Friday) are processed on the same day - after 2pm orders will be processed on the next working day.

Click & Collect

Collect your order in person from the achilles heel Glasgow running shop. Orders placed before 2pm will be available for collection on the next working day; orders placed after 2pm will be available for collection in 2 working days. Orders placed over the weekend will be available for collection on the Tuesday.

As soon as your order is ready for collection we will email to let you know. When you collect your order please ensure you bring your order confirmation & identification.

International Delivery

We'll package and post your order to most locations across the world as quickly as we can - for full details of delivery charges for international orders check our delivery charges page.

Spend £200+ and get FREE EU delivery.

Returns

At achilles heel we aim to please, so if you're not completely satisfied with your order, we'll do whatever we can to make it better. Items can be returned for free for an exchange or a refund within 28 days of purchase - we offer free & easy tracked returns via Royal Mail, for full details please check our returns page.

CHRISTMAS RETURNS

It can be hard to get things right so we are giving 28 days from Christmas Day to return your gifts on all orders made during November and December. Our returns policy will revert to the standard 28-day period for items purchased after December 31st.