With call recording, extension users can record their own incoming and outgoing calls, play them back, download, or delete them. Set the recording feature to record all calls, record calls selectively, or to never record calls. You can also set notifications that will announce to the user and the person they are calling that a call is being recorded. This feature is available for users with Virtual Office Editions X5, X6, X8, or X8e licenses.

Virtual Office Editions users are able to record calls and maintain recording data up to 1GB and higher, according to your VO Editions license. The storage fee is $4.99 per 1 GB (or portion thereof) in excess of the storage limit. To avoid extra charges, it is important to monitor your storage usage and download and delete your recordings before they exceed the 1.0 GB limit.