Services Insights

Techfin might be a more appropriate name for the rise of challengers in the UK’s financial services. “This isn’t banking as you know it” immediately greets the eye on Monzo’s website.
Elsewhere, bud, the aggregator app, went so far as to claim not to be a fintech at all: “We're not a bank. We are a tech... read more

Cloud management platforms are technologies that are used to monitor and operate applications, services and data, which are situated on the cloud. In order to select the most effective cloud management software, one needs to pay close attention to a number of features: multiple cloud management (allows application to operate on multiple... read more

Contracts, compliance, policies, bookkeeping - financial services has always been a sector burdened by administration and paperwork.
Even as the industry has moved from recording everything on paper to digital systems and face-to-face service to contact centres and online, the fundamentals have remained the same.
It might nowadays be via the... read more

The banking industry is dramatically changing. The rules are being rewritten.
For the 6th year running, CGI and bobsguide's sister publication The Global Treasurer are hosting the annual Transaction Banking Services survey. This survey provides a critical look at the state of the industry and examines the bank-to-corporate... read more

Without doubt, banks have come to the realization that a technology-driven strategy is essential for operational efficiency.
Most of the industry’s giants went digital long ago in terms of the user experience with apps and portals. That’s crucial for their UX – in terms of how their customers see them.
But being... read more

Every cloud has a silver lining, at least that's what our elders drummed into us, an early example of expectation management and how to deal with life's challenges. Other teaching proxies included looking after the family dog, a somewhat more practical and physical learning experience, involving across the board responsibilities of duty of... read more

New research indicates that 49% of financial services leaders rank finding the necessary talents and skills as their number one concern.
The research, carried out by Robert Half further reinforces similar reports that financial services is fast approaching a skills shortage crisis.
One such report from Innovate Finance projects a workforce... read more

Despite Brexit uncertainty, the average UK SME made international payments of £48,000 in Q1 of 2018, up 5% year on year and the second highest amount recorded in over two years. It would seem that efficient payments in a range of different currencies are more crucial than ever, and UK businesses need to keep up.
Complex, fragmented... read more

Earlier this month, France and Germany teamed up to demand an EU-wide initiative designed to fund innovation and research in tech start-up projects to compete against China and the US fintech markets.
But Spiros Margaris, venture capitalist and senior advisor at Arbidex, suggests it is too little, too late.
“The politicians have only... read more

Historically enterprise security teams have spent most of their time, human resources and money on defenses like firewalls and Intrusion Detection Systems (IDS) to protect and monitor the security of their networks. However, a quick look at these barriers suggests they are far from foolproof. With breaches becoming more common (and costly),... read more

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