Started in 1980, Deep Group’s mission is to create a better lifestyle for people by building luxury residential structures. We have built high-rise apartments, low-rise flats, bungalows, shopping centers, farm houses and lot more that promises to cater to the needs and wishes of the new urban community. Today, Deep Group is well known as a front-runner company in real estate and construction business.

Handing direct walk-ins

Looking after all the petty cash expense of office

Maintaining all the daily sales report and follow ups from my team

Responsible for finalizing the deal while purchasing luxurious apartments.

Office administration is handled well without any hassle.

Maintaining daily stock in stock out report related to construction and sales.

Also looking and taking decisions jointly with Director for all the Visual marketing, advertisements related to current projects as well as media marketing.

Knowledge of ERP

Legal Documentation(s)

PREVIOUS EXPERIENCE

Columbia Asia Hospital

Customer Care Assistant

May 2014 Dec 2014.

Handing Customer Registration

Guiding Customer with all the details of the Doctor as well as Admission and Registration process

Looking after front desk and lobby management.

Vodafone India Services Pvt Ltd.

Junior Executive

October 2013 Till April 30th April 2014

UK International web chat process

After sales services

Providing the best solution via chat

Maintaining quality and C-sat (customer satisfaction) ratio.

Helios- The watch store by Titan

Customer Relationship Officer

October 2012 to October 2013

Looking after store of premium brands of watches.

Meeting the daily and monthly targets and assist the manager on tracking the sales, promotional activities and customer objections.

Ensure that the watches are in saleable condition, daily counting of stock.

Ensuring daily sales reports are maintained.

Maintain quality of visual Merchandise and helping manager in tracking the changes required in VM and Display.

PROFESSIONAL PROFILE

ICICI BANK LTD, KADI.

July 2010 to Nov 2011

Customer Service Officer

ICICI Bank is India's Largest Private Sector bank and overall second-largest bank. And presence in 18 countries. ICICI Bank offers complete range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialized subsidiaries and affiliates in the areas of investment banking, life and non-life insurance, venture capital and asset management.

RESPONSIBILITIES

Handling various departments like Front Desk Cash (Head Teller), Clearing, RTGS/NEFT, CMS, etc, also handled the Branch in the absence of BM/BOM.

Handling Customer Services, Relationships & Retail Liability Sales.

Responsible for Current Account, Life & General Insurance & Mutual Fund Sales.

Monitoring and coaching the team for effective operation as well as sales.