Installation and Troubleshooting

Other than having more system resources, a good reason why you could get your own hosting server and use it instead of a shared hosting plan is the fact that you are able to install and run a wide selection of software. With a shared account, you'll be able to use programs, which don't need root access and aren't set up server-side, so in case you need particular software for your web sites, you cannot install it on a shared web server. This is not the case with a hosting server of your own where you are able to install everything you would like. The downside is that you may not have much experience and taking care of your own hosting server is more challenging that managing a shared hosting account where the company manages most things. This is the reason why we offer an additional service for our server packages called Installation & Troubleshooting and you can take advantage of it any time that you come across any problems with the management of your server.

Installation and Troubleshooting in VPS Hosting

You may add the upgrade with several clicks whenever you require it and irrespective of the virtual private servers package deal which you have chosen. This may be done either during the order procedure in case you think that you'll require support from the very start or at a later time from the virtual private server billing CP if you have difficulties with any software on the server. Our skilled admins can set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade provides one hour of custom work and you could use it anytime. The majority of tasks take less than that, consequently the remaining time shall be available for the future and you shall be able to see it in the billing Control Panel at any time. You are able to use the upgrade as a standalone service or on top of the thirty minutes of custom work which are part of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Web Hosting

You could take full advantage of our service at any time if you have a dedicated server from us and you can include it in your plan with only a couple of mouse clicks. If you need some custom work on the hosting server straight away, for example, you can obtain the upgrade alongside the plan during the signup procedure, or you can get it through your billing area if you need assistance at some point afterwards. The Installation & You with any task that you cannot carry out on your own for one reason or another - install a script, set it up or troubleshoot it. This way, you are able to concentrate on building your websites without wasting time on web server maintenance or software problems because our experienced staff will handle these things for you. You can add the upgrade as many times as you need it and if some time is left, it will be listed inside your billing Control Panel, so you can use it whenever you need it again.