St Ives House 3

Dear Chateau Team,

As first time home builders in Sydney we wanted to find a professional architect/builder team who could do all of the planning, design, approvals and construction for us – we knew what we wanted but didn’t really know what was possible in terms of our budget and quality requirements. We assessed a number of options and Chateau just consistently came up with sensible and considered answers. Their professional staff listened to our ideas and had great suggestions. The final decision to proceed took time – Council approvals and our own decisions all played a part – but Chateau stuck with us and we were finally able to proceed with the design and budget we wanted.

What really paid off with Chateau actually came not only in the planning and design phase, but also in the quality of their build craftsmanship, the professionalism and consideration of all of their staff on site, and subsequently in what I would call "after sales service" – even years after completion Chateau respond immediately to any email or phone requests for help on even the most minor issues. Chateau’s dedication to "getting it right" for the customer is very clear throughout their entire organisation, even after the build and hand over is long complete.