· The product must be returned in the same condition in which it was delivered, with the right use for a mere verification of the good condition and / or operation of the same and with the complete original packaging, otherwise the good will suffer a depreciation. · The return costs in case of change will be borne by the customer. · Once the goods have been received in our warehouses, and after checking the status of the same, we will proceed to the refund of the amount paid for the returned garments according to the payment method made by the customer or the shipment of the new articles chosen to make the change.

To return orders sent to Spain / Peninsula and Portugal, the customer has the option to use our agencyof transport and will be deducted from the refund the amount of this service (€ 6)

For the rest of the Spain / Islands and Rest of Europe areas, the client will be responsible for sending us the product to be returned or exchanged by their own means.

In the case of change, the costs of sending the new merchandise will be the following:

The promotions that the initial order may have had, or any other promotion that is in force at the time of the exchange or return will not be applicable in the product changes and returns.

Note : It is not possible to return or refund any product made according to the specifications of the consumer and user or clearly customized, as this implies its tailoring and made on the order itself. (such as Custom-made curtains indicated by the consumer or the pieces of cloth cut to size as indicated by the client)

In case of defect or shipping error: Outlet-Textil will take over the replacement of the product withoutNo charge or cost to the customer.

Guarantee

Outlet-textil guarantees its products, in the legally established terms, during a period of 2 years from the date of delivery. You can see the conditions and processing by clicking on textile outlet warranties .