Archive for August, 2012

Our GoGrid cloud services engineers are always working away making visible and behind-the-scenes improvements to the customer experience on GoGrid. Today, we rolled out some enhancements to the customer management console that we wanted to highlight. Although several of these changes won’t be immediately apparent to all customers, we’ve done a lot of work to the underpinnings and architecture powering the management console.

So that GoGrid customers are aware of these changes and updates, I’ve summarized the most notable ones within this article.

Pre-Populated IP List Dropdown

In the previous version of the management console, when you were creating a new cloud server, you needed to start typing the IP address you wanted assigned to your server for the list to begin populating.

Now, when you create a new cloud server, all the available IP addresses in your account will be pre-populated into a dropdown. Remember: GoGrid provides a free, contiguous block of static IP addresses for your server.

Team GoGrid, for a second consecutive year, stands on the top of the podium after again being recognized as a “Champion” by Info-Tech Research Group. In the recently released Info-Tech report, “Vendor Landscape: Cloud Infrastructure-as-a-Service” —full version available here for download—GoGrid was listed among an elite set of cloud infrastructure providers that also includes Amazon, AT&T, HP, iland, Rackspace, and Terremark.

Over several months, the analysts and researchers at Info-Tech evaluated numerous cloud infrastructure providers via surveys, pricing scenarios, reference clients, briefings, and product demos, and then scored each vendor in eight categories: Features, Usability, Affordability, Architecture, Viability, Strategy, Reach, and Channel. The first four categories were grouped as “Product Evaluation Criteria” and the second set of four as “Vendor Evaluation Criteria.” Each category was weighted slightly differently, as you can see below:

After calculating scores based on the above 8 categories, each provider’s evaluated solution was then plotted on a 2×2 matrix broken into 4 “Zones” (as outlined in the “Methodology” section of the report):

Champions: Both the product and the vendor receive scores that are above the average score for the evaluated group.

Innovators: The product receives a score that is above the average score for the evaluated group, but the vendor receives a score that is below the average score for the evaluated group.

Market Pillars: The product receives a score that is below the average score for the evaluated group, but the vendor receives a score that is above the average score for the evaluated group.

Emerging Players: Both the product and the vendor receive scores that are below the average score for the evaluated group.