For some reason they kept giving me and my wife hard time at the check point outside and kept insisting we were not on LIST. It felt very humiliating honestly.We would have to shout to get in which was bizarre.the second time it happened I told this ignorant security guard why don’t you call hotel and see why we’re not on LIST. He kept giving us impression that we were trying to bs our way in which really felt bad. Also the lobby didn’t have ice and staff there said we had to go to room to request which was shocking. The rooms are the best the world has to offer in my opinion. Outside the room you get the sense that something is just off. Lobby is very disappointing. Everything closes early in hotel. It goes from magnificent inside to very lame outside. If you want to have a relaxing time and be left alone this is your place. Outside the room really does disappoint. Room service is the best I’ve seen ever. The butler service is excellent. I think everyone should try this hotel at least once. The experience is different than anything out there. The value is there. If you’re the social type that likes energy this isn’t for you. If you’re stressed and just want to relax and be served this is your place just stay in your room. Comparing apples to apples there’s better hotels. All the focus of this hotel is on the rooms.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.