Greyhound left an 88-year-old woman, along with around 30 other passengers, standing outside a locked bus station on Thanksgiving Day on a trip from Chicago to Detroit. Roxanne, who was one of the abandoned passengers on the sidewalk that morning, says that was just the final insult after an entire day of failure on Greyhound’s part. She sent a complaint to Greyhound’s executives on December 5th, but it was returned. Here is her summary of what happened. [More]

Earlier this month we shared Jason’s tale of incompetent Verizon Wireless Roadside Assistance—how the operator “helping” him acted like she’d been huffing paint on her break, and eventually just abandoned him with a “Sorry, I can’t help,” left on his voicemail. Verizon saw Jason’s story and contacted him about it. Below is the follow up he sent us yesterday.

Joanne Smith from Chicago now owns an abandoned home in Saginaw, Michigan, and she only paid $1.75 for it on eBay. Well, there’s also $850 in “back taxes and yard cleanup cost,” reports MSNBC. Smith says she hasn’t seen the house yet or visited the town, but we’re thinking hello summer home! Or maybe it’s a good place to put the parents when they retire.

Last month we reported on Charter Communications’ plan to start tracking its users internet activity in order to serve more targeted ads. Charter claimed customers could opt-out of the service, but a reader reviewed Charter’s opt-out method and discovered that even if you said no, you would still be tracked. Yesterday Charter announced it was abandoning the program and will not track its customers’ activities after all—at least for the immediate future.