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Archive for November, 2014

This article was originally featured in Claims Management Magazine. What’s driving fewer but more expensive repairs? As we head towards the end of another year, many in the industry begin wondering what’s in store for the coming years in terms of automotive accident claims frequency and costs. In short, it appears to continue to be moving […]

In the November edition of CCC Trends Susanna offers projections for the coming year in terms of automotive accident claim frequency and costs. Susanna also takes a look at the effects of economic factors such as GDP growth, interest rates, available financing and trends in vehicle leasing on trends in annual U.S. light vehicle sales […]

Mobile Estimating App Gains Rapid, Broad Adoption among Auto Repairers Chicago, IL, November 12, 2014 – More than 5,500 collision professionals in over 4,000 repair facilities have embraced the CCC ONE® Touch solution, collectively writing more than $500M in estimates and work orders in the last six months. The industry’s first vehicle repair estimating app […]

Closing time is approaching at SEMA, but fortunately there’s still lots of fun to be had. SEMA Ignited, the Official SEMA Show After Party at the LINQ, begins at 4pm PST. SEMA Ignited includes the world’s most unique and celebrated customized vehicles from the 2014 SEMA Show. After four days behind closed doors in the Las Vegas […]

Another exciting day at SEMA is in the books. Today we got a look at more incredible cars, giant displays and new products hitting the market. For more coverage follow CCC at www.facebook.com/cccis and www.twitter.com/cccinfoservices. Photos

How do you ensure that each customer has a positive experience with your shop? You’re already providing high quality repairs and service, but did you know that regular communication with your customers can significantly increase your CSI scores? According to a survey by JD Power & Associates, satisfaction is considerably higher when customers have updates […]

There is no doubt that online and social channels are quickly overtaking traditional media in terms of how people get access to information. Shop owners can no longer ignore digital media when it comes to running and marketing their business. But how should you use digital marketing to get the most out of your investment? […]

We love connecting with our customers and hearing stories about their businesses and how CCC ONE helps with estimating, shop management, and more. That’s why we launched the ONE story campaign, where shops submitted their stories about CCC ONE estimating and shop management to be entered for the chance to win a FREE tablet device! […]