More about Novotel Bangkok Suvarnabhumi Airport

8.8

Excellent

"The rooms are a good size."

Nigel

|

January 12, 2019

An overview

Novotel Bangkok Suvarnabhumi Airport, a 24-Hour Flexible property with no set check in time, allows you to arrive whenever you want and checkout 24 hours later. The hotel offers the nearest and most luxurious of airport hotel accommodations. A private 24-hour shuttle transports guests to and from the airport every 10 minutes. There is also a walkway connected to the property allowing guests direct access to the terminal. The 5-story hotel features wireless Internet access throughout its 612 rooms, 4 restaurants, 2 bars, a swimming pool, fitness center, spa area, 6 meeting rooms, 800-person conference room, and business center. Families will enjoy connecting rooms while business travelers may prefer the Executive Rooms. Novotel Bangkok Suvarnabhumi Airport is the perfect venue for guests who look for a distinctive atmosphere, comfortable accommodation, and an amazing selection of on-site facilities.

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What they offer

9.6

Exceptional

"Beautiful hotel excellently set out."

Claire

|

January 8, 2019

Popular facilities

Fitness center

Swimming pool [outdoor]

Front desk [24-hour]

Garden

Bar

Spa

Restaurants

Languages spoken

English

Thai

Internet access

Free Wi-Fi in all rooms!

Wi-Fi in public areas

Fitness & recreation

Game room

Things to do, ways to relax

Dart board

Massage

Swimming pool [outdoor]

Fitness center

Sauna

Table tennis

Garden

Spa

Ticket services

Hot tub

Steamroom

Tours

Dining, drinking, and snacking

Bar

Poolside bar

Room service [24-hour]

Coffee shop

Restaurants

Swimming & soaking

Hot spring bath

Services and conveniences

Cash withdrawal

Gift/souvenir shop

Salon

Concierge

Infirmary

Shops

Currency exchange

Laundromat

Smoke-free property

Daily housekeeping

Laundry service

Smoking area

Doorman

Luggage storage

Dry cleaning

Safety deposit boxes

Land sports

Golf course (within 3 km)

For the kids

Babysitting service

Kids club

Family room

Playground

Access

Check-in/out [express]

Elevator

Pets allowed

Check-in/out [private]

Facilities for disabled guests

Security [24-hour]

Check-in [24-hour]

Front desk [24-hour]

Wheelchair accessible

Getting around

Airport transfer

Car park [on-site]

Taxi service

Car park [free of charge]

Rental car

Valet parking

Car park [nearby]

Shuttle service

Available in all rooms

Air conditioning

Hair dryer

Refrigerator

Bathtub

In-room safe box

Satellite/cable channels

Coffee/tea maker

Mini bar

Shower

Free bottled water

Non-smoking

Wi-Fi [free]

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Nearest essentials

Airports

Suvarnabhumi Airport (BKK)

340 m

1 minute

Don Mueang International Airport (DMK)

29.6 km

46 minutes

Public transportation

Airport Rail Link Suvarnabhumi Station

230 m

4 minutes

Ladkrabang Railway Station

3.5 km

6 minutes

Hospital or clinic

Bang Na Hospital

4.0 km

12 minutes

Shopping

IKEA Bangna Store & Mega Bangna

9.0 km

Convenience store

7 Eleven

2.1 km

10 minutes

Cash withdrawal

ATM on-site

Distances shown are straight-line distances on the map. Actual travel distances may vary.

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What to eat nearby

Thai cuisine

Bangkok Cafe & Bar

700 m Thai

Rimnathee Thai Kitchen

4.6 km Thai

Kruarabiangnam, Bagkok

4.9 km Thai

Asian cuisine

Kruarabiengnam

3.0 km Asian, Thai

Catch Up Cafe

3.4 km Asian, Cafe, Thai

Orchard Taste of Singapore

3.8 km Asian

Japanese cuisine

Khaotom Pla Wibun Phochana

3.0 km Japanese, Vietnamese

Smoot Japanese Food

3.8 km Japanese

MK Restaurant (The Paseo)

5.0 km Japanese

What's nearby

Popular landmarks

Terminal 21 Shopping Mall - 21.18 km

Central World - 23.62 km

Jim Thompson - 24.85 km

Yaowarat Road - 26.62 km

Asiatique - The Riverfront - 26.85 km

Wat Saket - 27.25 km

Khao San Road - 28.3 km

Wat Pho Temple - 28.54 km

Wat Phra Kaew - 28.7 km

Grand Palace - 28.76 km

Nearby landmarks

Airport Rail Link Suvarnabhumi Station - 230 m

Suvarnabhumi Airport - 340 m

Chaolanta Chaika Suvarnabhumi Restaurant - 2.4 km

Krua Rabieng Nam Restaurant - 2.88 km

Wat Latkrabang - 3.23 km

Wat Rat Nimit Sattha Tham - 3.51 km

Ladkrabang Railway Station - 3.52 km

Airport Rail Link Ladkrabang - 3.54 km

Wat Sangkaracha - 3.55 km

Wat Plooksattha - 3.78 km

Distances shown are straight-line distances on the map. Actual travel distances may vary.

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Property's guest policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 0 year(s).

Guest's age

Extra bed

Children 0-15 year(s)

Stay for free if using existing bedding.

If you need an extra bed, it will incur an additional charge.

Guests 16 years and older are considered as adults

Must use an extra bed which will incur an additional charge.

Others

When booking more than 5 rooms, different policies and additional supplements may apply.

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Some helpful facts

Check-in/Check-out

Check-in from: 02:00 PM

Check-in until: 02:00 PM

Check-out from: 02:00 PM

Check-out until: 02:00 PM

Reception open until: 12:00 AM

Getting around

Airport transfer fee: 0 THB

Distance from city center: 26 Km

Travel time to airport (minutes): 5

Extras

Breakfast charge (unless included in room price): 700 THB

Daily Internet/Wi-Fi fee: 0 THB

The property

Non-smoking rooms/floors: Yes

Number of bars/lounges
: 1

Number of floors: 5

Number of restaurants: 3

Number of rooms : 612

Room voltage: 220

Year property opened: 2006

Most recent renovation: 2006

Parking

Daily parking fee: 0 THB

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Announcements

Please be informed that the daily room rates from now will be entitled to flexibility of check-in and check-out, rather than having to abide by the strict checking out time of 12:00 pm. Guests will be able to check out exactly 24 hours from the period of the check-in. For instance, guests checking in at 18:00 hrs on 8 February 2011 can check out at 18:00 hrs on 9 February 2011.

My favourite part of staying here at this Novotel hotel is the bed! It's just perfect for my back. I try out lots of other hotels close by to the airport that are so much cheaper but it's their beds that always disappoint! Because of this I seem to find myself back at this hotel even though I think it's over priced!

Reviewed March 04, 2019

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8.0

Excellent

brendan from Australia

Business traveler

Superior Room with King Bed

Stayed 1 night in February 2019

The fineness is missing for the price”

The location is second to none if youre arriving late and need a room, but for $400 a night, the room should have big fluffy king size towels, soft matress and soft pillows, his room had none of them. I will have to stay again, but I dont look forward to it.

We stayed here with a young family of 4 at the start and end of our Christmas 3 week trip.
We all loved it - Super convenient when you land after a 12 hour flight, free shuttle bus, loads of options for restaurants, great spa & pool and other facilities like gym, sauna and jacuzzi.
The boys loved the pool, we loved enjoying a cold beer in the Sports bar and having an amazing Japanese meal in the evening. We did the same on the way back to London.
Would definitely stay again when coming through Bangkok.

Reviewed January 06, 2019

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9.2

Exceptional

Jessica from United States

Couple

Superior Room with King Bed

Stayed 1 night in December 2018

Great hotel near airport”

If you’re looking to stay near the airport and not in the city, this hotel is fantastic. Large with tons of amenities including a great fullly-functional and large gym worth the stay alone and very attractive pool area. Very westernized, more like staying in a formal hotel than many of the boutique options in the city. Coffee bar and breakfast are pricey. Room was clean, comfortable and spacious, but pretty sterile.

Reviewed January 02, 2019

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8.8

Excellent

Stephen from Indonesia

Solo traveler

Superior Room with King Bed

Stayed 1 night in December 2018

Great Place pity about the price.”

Now there was a time I would stay at the Novatel for days on end. Its peaceful, far away from the busy Bangkok and an easy walk to the airport.
The 24 clock from check-in to check-out really works when you are flying in orbout too.
I love the swim out pool bar, the spa and the restaurants. The staff are all friendly and attentive.
Pity is - over the years the room rate has doubled.
I still stay - but only for a night at a time. No more extended stays unfortunately.
It remains however one of my favourite hotels and I always look forward to staying there.

Reviewed December 20, 2018

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8.8

Excellent

ASHLEY from United Kingdom

Solo traveler

Superior Room with King Bed

Stayed 2 nights in February 2019

Excellent”

Expensive...but perfect location. Easy Easy Easy worth it

Reviewed February 22, 2019

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8.4

Excellent

Nantana from Thailand

Business traveler

Superior Twin

Stayed 1 night in February 2019

Excellent”

It was too expensive for just one night stay for the early morning flight.
The location and convenience to access the airport is very good.

Reviewed February 21, 2019

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8.4

Excellent

Fiona from United Kingdom

Couple

Superior King

Stayed 1 night in March 2019

Perfect for one night stay in Bangkok ”

Lovely pool, good breakfast, quiet room and used business centre. Perfect for one night stay in Bangkok before moving on, late check out was great too and staff very efficient

Reviewed March 04, 2019

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8.0

Excellent

janice from United Kingdom

Couple

Superior Room with King Bed

Stayed 1 night in October 2018

poor WiFi and buffet breakfast ”

WiFi did not work properly in the room spent over an hour trying to connect and had to go down to reception to sort out which was very frustrating when we only had 14 hours at the hotel before our flight and needed to check in . Also the buffet breakfast had no museli or yoghurt and little choice for fresh fruits very poor for 750 baby’s.

Reviewed November 01, 2018

Dear valued guest,
Thank you for taking the time to tell us about your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. Firstly I apologize for the disappointment you had about the wifi connection and the variety of breakfast. Please rest assure that the management team are aware of it. However I understand how frustrating you were after having the difficulty log on to the internet. I sincerely apologize and hope that we have a chance to welcome you back again. If there is any further feedbacks about the stay, please do not hesitate to contact me anytime.
Sincerely yours,
Christophe G
General Manager

Responded November 14, 2018

Novotel Bangkok Suvarnabhumi Airport

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10.0

Exceptional

Debra from United States

Couple

Superior Room with King Bed

Stayed 1 night in October 2018

Great airport hotel”

When you need to stay at the airport, it is often a marginal hotel and expensive for what you get (bad value). The Novotel is very nice and it was a great experience. Also, you get 24 hours for the price which is terrific when you arrive very late.

Reviewed October 06, 2018

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8.0

Excellent

Kristian from Australia

Solo traveler

Superior Twin

Stayed 1 night in September 2018

Expensive Option”

This is an expensive, quite bland Airport Hotel. You do get 24 hours from check in which is good if you need more than a Noon check out. I've stayed here a few times but recently went elsewhere close by about 15 minutes away and had a much nicer experience, however you aren't connected to the Airport. I stayed here because I had to fly at different hours and it worked. Otherwise there are much better options. The rooms are nice, the gym is good, sauna and steam rooms, pool is okay and the restaurant is good, expensive but good.

Reviewed September 30, 2018

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5.6

Edward from Canada

Solo traveler

Superior Room with King Bed

Stayed 1 night in February 2019

Above average”

We have used this hotel annually since it opened as it is convenient when using the airport. On this stay there was a lot of what seemed like construction/maintenance noise coming in to my room, which finally stopped at around 11:00 P.M. When I contacted reception they did not know where it was coming from so I asked to be moved. They advised that due to capacity it would be 1-2 hours to get moved, so I decided to stay in my room. Within an hour the noise stopped. The rooms themselves need to be cleaned up and maintained better. The carpet in the rooms are dirty and stained. The bathrooms need repair work on the little stuff. The breakfast buffet did not have a working coffee machine and the staff were frenzied as it was busy. Shuttle and baggage service were great. I paid $270.00 Canadian for this last stay, which is a lot for Thailand. The pool area was under construction and there was no indication of that when booking. This property used to be better.

Reviewed February 22, 2019

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10.0

Exceptional

Ian from United States

Couple

Superior Room with King Bed

Stayed 1 night in January 2019

Never Fails To Impress”

I have used this hotel a dozen times over the last ten years. It is beautifully designed and well maintained, the rooms are tasteful and comfortable, and wi-fi is easily accessible. TV monitors are mediocre quality, so are the cable TV options. Rooms are very quiet, hardly any traffic noise from the hallway. I have stayed at other hotels farther out with the same services and amenities, but for location convenience and easy check-in and check-out, this is the best option,

Reviewed February 02, 2019

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4.4

Russell from United States

Family with teens

Superior Room with King Bed

Stayed 1 night in January 2019

Worst Experience at this Novotel”

We have always enjoyed staying at Novotel Bangkok Suvarnabhumi !! But last night there were baby cockroaches in our room. Crawling on the bed and on the desk and bathroom sink! They graciously changed our room but didn't give us a new password for wifi. And no sorry for the hassle. Then I called for a bucket of ice and was told 20 minutes. 40 Minutes later I called again and finally got my ice. No sorry for inconvenience or any regret even when we checked out this morning. So sad-cause I really staying there, but because of the lack of care, I probably should take my business elsewhere!

Reviewed January 18, 2019

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9.6

Exceptional

Claire from United Kingdom

Couple

Superior Room with King Bed

Stayed 1 night in January 2019

Overnight stay”

Lots of facilities however we didn’t really get chance to use a lot of them. Beautiful hotel excellently set out.
Breakfast ok but could have English sausages/bacon can be found in Thailand so with the price you pay should be an option.

Reviewed January 08, 2019

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10.0

Exceptional

Tina from Denmark

Family with teens

Superior Room with King Bed

Stayed 1 night in January 2019

Perfect!”

Perfect for a relaxing stay before or after a long trip. A stunnng hotel with very good facilities and great location (5 min covered walk to airport terminals). Facilities are open 24 hours and breakfast is from 3 am.
The only recommendation I would have: put something under the leg of the chairs in the breakfast restaurant. It makes such a noise when chairs are moved on the floor.

Reviewed January 04, 2019

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8.8

Excellent

Tim from Guernsey

Family with young children

Superior Room with King Bed

Stayed 1 night in December 2018

Best location for Bangkok airport - as can walk to it in 5 minutes ... but too expensive!”

Stayed here over the years a few times.
Excellent location for the airport ... only hotel that joins the airport ... the rest are a shuttle bus ride away by 10-20 mins.
Very comfortable beds - though they should get soft feather/down pillows ... especially for the price!
However very expensive ... they have got more expensive over the last 3-4 years ... now around £130 - £150 a night! Very expensive for Thailand.
Other hotels near the airport are much better value ... £30 - £40 a night including shuttle bus and breakfast.

Reviewed December 30, 2018

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10.0

Exceptional

Colin from United Kingdom

Couple

Superior Room with King Bed

Stayed 1 night in August 2018

Short transit stay. ”

We’ve stayed at the hotel previously so knew what to expect. Check in and out all very professional. Our room was clean and comfortable. Happy hours very good with plenty of snacks. We are in The Square which was good value. We decided on á la carte. Short shuttle ride up the terminal. Excellent.

Reviewed August 18, 2018

Dear Valued guest,
We would like to thank you for choosing Novotel Bangkok Suvarnabhumi Airport Hotel again as your choice during your recent stay in Bangkok and for recommending our hotel in many ways to other business travelers. It was certainly a pleasure for us to be at your service. You make our jobs more enjoyable. We are happy to know that every part of our services impress you.
Sincerely,
Christophe Geoffroy
General Manager

Responded August 30, 2018

Novotel Bangkok Suvarnabhumi Airport

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9.2

Exceptional

Catherine from United Kingdom

Solo traveler

Superior Room with King Bed

Stayed 1 night in August 2018

Excellent short stay”

I was in transit in Bangkok for 21 hours and wanted a hotel near the airport with a pool. The Novotel was perfect, the room was spacious and the bed super comfortable. The pool was great & there was a good choice of places to eat. The best thing was that I could walk to the airport in under ten minutes in order to catch my very early flight.

Reviewed August 12, 2018

Dear Valued guest,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Sincerely,
Christophe Geoffroy
General Manager