Frequently Asked Questions

This Agreement was last modified on 01 June 2017.

Shipping Information

What Shipping Methods Are Available?

We use several different shipping methods to best serve our Members. More than one shipping method is available for certain items. Please be aware that not all shipping methods are available for all items. If a certain shipping method is not displayed, we regret that it is not available for that item

How Long Will it Take To Get My Package?

It takes 1-3 business days for processing, 7-10 business days to receive your product (domestic), and International shipping takes a minimum of 15 business days. The processing times are standard for all orders, even expedited shipping. To find your order status, you can track your package here

How Do I Track My Order?

Once your order has been despatched you may track it online using your Order Reference Number.
Your Order reference number can be found on your Track & Trace email.

Do I Need A Account To Place Order?

You do not need to have an account to place an order with us. You can simply shop, add items to the cart, and check out. When you place your order, you can provide an email address for order confirmations so you can track your order