BUYER BEWARE!!! Hidden fees not included in there Internet pricing. I drove almost 3 hours to see this car (2015 sxl turbo). Everything checked out great, just to find out there was a 1000$ “prep fee” aka they cleaned the car etc. Even after finding out about these “extra fees” they wouldnt even budge on the price itself!!! I would have been willing to work on the “real” price if they were just honest from the get go. So, if your interested in this kia optima its actually 17,772$ after their “prep fee”. Very disappointed. Very deceitful. This is also my first time trying to buy a car. Terrible experience.

Thanks so much for coming all this way Kay! We appreciate the opportunity to work with you! We hope you enjoy your new Patriot!

CarGurushttps://www.cargurus.com

Jan 20, 2018

Silas

Car was sold by the time I reached them. Then they called back because the
buyers credit did not go through, but the car was sold again by the time I
reached them. It was a great deal on that specific car. This dealer has some
great prices.

Experience was terrible. I was mislead. Planned heavily for my purchase. Asked ahead of time whether the rebates would apply to me. They told they might but if they didn't the sales people are pretty good about matching anything I wouldn't qualify for. In this correspondence they could have told me exactly what they advertised rebates were for - ie, realtors, military. I could have planned better or not have driven 90+ miles. I was grossly mislead. Then insulted with things like: "You don't make enough for this." and "How about we split the difference on the down payment for the base model?" I had never agreed to any down on a base model. So much twisting and dishonestly and insulting. I am still nauseated over the whole thing.

Nancy,We greatly apologize for any time wasted. Confusing you with incentives is not our intent. Please forgive Nicole, as it was not her fault you altered your vehicle choice upon arrival. She has no access to your pre-approval for the sake of customer data security.Please note that by being pre-approved with Capital One, that excludes you from the additional rebate with Chrysler Capital. As per Chryslers rules, if you are not financing with Chrysler, unfortunately that rebate is unavailable. You are welcome to purchase the better equipped Journey based on the stipulations we discussed. F

Nancy,We greatly apologize for any time wasted. Confusing you with incentives is not our intent. Please forgive Nicole, as it was not her fault you altered your vehicle choice upon arrival. She has no access to your pre-approval for the sake of customer data security.Please note that by being pre-approved with Capital One, that excludes you from the additional rebate with Chrysler Capital. As per Chryslers rules, if you are not financing with Chrysler, unfortunately that rebate is unavailable. You are welcome to purchase the better equipped Journey based on the stipulations we discussed. Feel free to contact us with any questions.
Less ...

Not pleasant to deal with. The salesperson was
extremely rigid and when we finally agreed on a
price which was totally in their favor. They
sprung a sales tax for the car. I am in a different
state and both my attorney and another dealer
said that as long as I was not financing the car, I
would be paying sales tax when I register the car
in my home state. The sales person felt more
knowledgeable than my attorney and another
dealer in their state. I was not going to take a
chance on having to pay taxes twice. I have
bought other cars from their state and have not
had to pay sales tax. The sales person was not
very pleasant and easy to deal with. Would not
recommend this dealer to anyone. As a matter of
fact I heard the same comment from a dealer in
the northwest states about that same
salesperson and car. Se la vie!

Nick -Unfortunately, we are required BY LAW to collect taxes for the state of Arizona. Our dealership does not have control over that. That was the only point of disagreement. I am sorry we couldn't come to an agreement but the law is the law. All the best.

CarGurushttps://www.cargurus.com

Mar 24, 2017

Varune

South Oak Dodge provided excellent service for
my purchase. My sales representative was
Amber Flores who did an outstanding job. She
never pressured me. She was always highly
professional and ethical. There were a few
misalignments but the owner stepped in to
ensure evening was taken care of. Overall these
guys are 6 stars out of 5......

Not impressed with dealership. Went in to look at car listed. Never got to see it and had a new vehicle pushed on me right away. Then gave me a price "Quote" with not really showing how they got to that number and if I would of signed, I would of ended up paying over $50,000. And that's with good credit! So thumbs down

Fairly good experience. Excellent salesperson (Dave ) Bought
the car BUT they gave no warranty unless I paid extra for it.
Good thing the car still has one year left on original
manufacturers warranty or I would have walked away . I think it
would have been good business to offer a 30 day buy back if
the car did not work for me. No, that would not encourage
frivolous trial purchases because the buyer would lose tax and
title transfer fees anyway. In the end I got a very nice car at a fair
price. Let us hope it proves to be a good one.

Thanks so much Jordyn! We appreciate the opportunity to work with you!

CarGurushttps://www.cargurus.com

Oct 27, 2015

Kevin

Crap dealership. They are almost 8 hours away from where I live. They baited me with a 2013 C/V with 3K miles on it. Then, when I finally got a picture, it has 40K miles on it, and it has some kind of clown car wrap on it, they refuse to take off. They seem to practice this bait-n-switch process all the time. I love my Mopars, but they give Chrysler a bad name.

Prices are not very good when compared to other places. They had
a demo vehicle that cost $1500 more than a brand new vehicle that I
found elsewhere that was EXACTLY the same. They would not
even negotiate with me. Advice to buyers: Check other places for
your vehicle first since you are bound to find auch better price. Just
keep researching online!!!