IQMS MES Software Software

IQMS’ flagship product, EnterpriseIQ ERP, is developed specifically for SMB and large discrete, and batch process manufacturers in the aerospace, medical device, automotive, food and beverage, consumer products, plastics, packaging and electronics industries.

The IQMS solution can be deployed on premise or in public or private clouds. The solution offers integrated enterprise resource planning and manufacturing operations functionality, including accounting, CRM, purchasing, EDI, reporting and business intelligence, production planning and scheduling, and production, real-time shop floor control, quality, supply chain, and warehouse and shipping management

EnterpriseIQ ERP software offers tools to monitor, track and communicate business activities throughout the supply chain process. The estimating and quoting module helps in building accurate sales quote. The inventory module helps to facilitate lean manufacturing management concepts by building separate inventory master record for each location. The solution also supports vendor management inventory VMI which allows businesses to manage the inventory stored at the customer end.

Overall, we are happy with IQMS. We are a plastic injection molding company and we use the system from quote to cash. It is our central point of information and connectivity between departments. We are intending to expand our usage of the system in the future by adding other modules. Our reporting capabilities are significantly increased through the usage of this system as well. We use the IQAlert and IQVoice systems on a daily basis to stay ahead of issues and report problems immediately to the manufacturing floor. RealTime screens are running throughout the plant so we have an instant visual on how the day is going. Overall, this has been a great benefit to our company and has helped us grow our business.

Pros

The Real time access to information is my favorite thing about this software. We use the modules to connect to the machines and this information drives many of our decisions.

The system has a great deal of functionality, and I know we are not utilizing it to its fullest. It has helped us as we are growing as a manufacturing company.

Cons

I do not like having to upgrade to a whole new version when we need to make a change. It would be nice if we could simply update with a patch. It takes a long time to get a solution to a system issue and we are often making work arounds. I know they are beginning to offer web-based solutions that will probably largely eliminate this issue. (Although, development and corrections will still take time I'm sure).

Also, I feel as though the customer service has gone down since we began with them in 2011. I tend to only call support when I'm really stuck with an issue. More often then not, I'm directed to help pages that I've already read and still didn't resolve my issue.

January 2019

Vincent from Ferriot, Inc.

Company Size: 51-200 employees

Review Source: Capterra

Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

IQMS Review

Pros

The software was such a huge improvement over what we were previously using! We especially like the amount of information it can present to us in real-time, instead of 2-3 days later like we had in our old system.

Cons

IQMS oftentimes tries to be too many things to too many people. We've often joked in the user community that if you want to get new functionality or a major bug fixed that you should drop IQMS and return as a new customer, since they bend over backwards to accommodate that new sale. There are issues with buggy releases and support that sometimes is just parroting what is in the help screens and online documentation. These issues need to be addressed if they want to continue to be considered best-in-class.

January 2019

James from Custom Plastics International Ltd.

Company Size: 51-200 employees

Review Source: Capterra

Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2019

IQMS

Pros

Designed for plastics, injection moulding. RealTime Production Monitoring.

Cons

Report structure. Have to look in various modules to find reports.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra

Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

IQMS Software Review

We are currently using IQMS for all our activities as mentioned above. We are dilgent to keep data current to be able to analyze our costs.

Pros

IQMS offers everything needed to run a injection molding business and more. Quoting, production reporting, inventory , shipping accounting and more.

Cons

It seems that things may change based on a suggestion, which is good, but I wonder if it a majority or a squeaky wheel. To be specific, there was a fairly recent change which made entering a quote due date mandatory. This can get annoying as you are going along in the quote and get stopped to add a due date and have to return to the 1st page.

January 2019

Lori from Crayex Corporation

Company Size: 51-200 employees

Review Source: Capterra

Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

January 2019

IQMS

No problems solved or benefits gained 5 months into implementation. In fact, quite the opposite. Less effective and efficiency with report capability completely lacking. Although they tout the number of canned reports, they are not all useful for a custom manufacturing plant.

Pros

Ease of Drill down and number of modules offered in one solution

Cons

Lack of consistent and experienced support during and after implementation

January 2019

Sean from Medbio, Inc.

Company Size: 51-200 employees

Review Source: Capterra

Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

IQMS is an Excellent Choice for Manufacturing ERP & MES

The data that we are collecting, especially with the real-time MES has allowed us to get a handle on our real performance for inventory control, labor efficiency, and scrap so we have been able to improve those (after learning we were really worse than we thought once we had indisputable data vs staff recording data in our old system. You cannot hide numbers with real-time. Our inventory issues were solved and we have not had to do a physical inventory since implementation 5 years ago.

Pros

Very manufacturing friendly and has all the functionality you need to run an entire manufacturing company. In addition, the IQMS MES system is seamless and provides valuable data in Real-Time. There are drag/drop charts that mesh quality data with process data, tolerance setting to monitor processes as well as workflows to remove paper and allow processes, forms, reports to be paperless. Communication to departments is built-in along with document control and storage. I can also see everything that is going on while on the road with the mobility built-in.

Cons

The financial package does not have great 'drill down' capability for variances if you use the standard costing vs actual costing. However, the newest version does have this capability but I have not used it yet.

January 2019

Ted from Nicolet Plastics

Company Size: 51-200 employees

Review Source: Capterra

Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

IQMS Honest Review

Works very well and is tailored to injection molding.

Pros

Ease of use and made for injection molding business.

Cons

Too many software bugs. This is in new releases and still keep finding issues in older release or once found in old release they find that issue is also in newer releases.

January 2019

Carl from Volt Industrial Plastics, Inc

Company Size: 11-50 employees

Review Source: Capterra

Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Satisfied long time customer

As stated, IQ helps significantly with timely access to data and standards compliance. Overall, we are a very satisfied 20 year customer.

Pros

Overall, you can quickly retrieve most data from IQ with very high accuracy. The accurate records and ease of access is a big plus for standards compliance and financial record keeping and reporting.

Cons

As you accumulate large amounts of data and more data has to go back and forth between the machine and server, it slows down. WebIQ will likely solve a lot of this if it can figure out how to handle label printing and access to external documents.

January 2019

Terry from Jadcore LLC

Company Size: 201-500 employees

Review Source: Capterra

Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

First ERP System

Our company had never had an ERP system. Every thing was done on home grown systems or excel. Needless to say this was a big change. There was some grips when we went live, but you couldn't pay people to go back to the old systems.

Pros

I like the fact that it is well organized and for the most part intuitive. I log the Translog which records every inventory transaction thus allowing us to quickly analyze activity.

Cons

It is not possible to back date inventory transactions. This is a problem when data input is delayed.

January 2019

Paul from Somaschini North America, LLC

Company Size: 11-50 employees

Review Source: Capterra

Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

IQMS Pros & Cons

Overall IQMS has given us greater visibility regarding how our business is functioning in real time.

Pros

Real Time monitoring allows constant focus on what is going on with machines on the shop floor.Inventory visibility at each step of our process has allowed us to make better scheduling decisions.Barcode scanning has allowed us to improve our lot tracking back to the raw material just by know the serial number.

Cons

Can be overwhelming for new users.Setting up certain modules can be confusing and time consuming.

January 2019

Chris from SaverSystems

Company Size: 11-50 employees

Review Source: Capterra

Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

January 2019

Decent software just lacking in design and ease of use.

It does its job, just wish it were more user friendly. We have had decent support. Because of interface, some users are nervous to mess things up.

Pros

Support is really good. System admin and EDI support are really great.

Cons

Learning curve for new users, interface 15.3, general navigation.There are some really specific ways to search that should be easier. The software seems a little sluggish in its client/server connection on a Gigabit network. Lots of good detail. Crystal Report method for reporting is a lot of work. There are some instances where sorting would be great or users be able to create a quick sort/report (like a listing of SKUs).

January 2019

Hila from Providien

Company Size: 501-1,000 employees

Review Source: Capterra

Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

4 of 5

January 2019

An Integrated System

Love it!

Pros

MRP, Quality and manufacturing monitoring are all combined.

Cons

It could be even better... Some modules need additional work

January 2019

Kim from Thogus Products

Company Size: 51-200 employees

Review Source: Capterra

Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2019

ERP One-Stop-Shop

Pros

One common database that covers all aspects of our business.

Cons

Updates cause many problems. More effort should be put into debugging before service packs are implemented.

January 2019

Pierrette from Kamek Precision Tools Inc.

Company Size: 11-50 employees

Review Source: Capterra

Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2019

Using IQ since 2009

Saving time since IQ is taking care of mostly everything

Pros

It includes everything from order entry, inventory, machine scheduling to accounting

Cons

Version 16 has a lot of problems still unsolved

January 2019

Danielle from DKM MFG, INC.

Company Size: 11-50 employees

Review Source: Capterra

Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

User Friendliness

Great! Love the company and the employees that are very helpful with things.

Pros

Very easy to navigate and use for people that don't use a computer often.

Cons

Yearly fees. It's hard to swallow as a smaller company.

October 2017

Edward from Kaysun Corporation

Review Source: Capterra

Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2017

A must have in the plastics industry.

Pros

Rock solid, it just works. Quick technical support available both by phone or web chat. Very powerful and intuitive.

Cons

Major upgrades and client installations could be more streamlined. Multi monitor support could be improved as windows can easily get lost.

October 2017

Rick from Wisconsin Plastics

Company Size: 201-500 employees

Review Source: Capterra

Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

2 of 5

October 2017

IQMS serves it's purpose, although seems outdated and lacks integration with new versions of Windows

Pros

Overall functionality seems conducive to manufacturing companies. The "Pros" are simply that it works. That's really about it. I would not have chosen this software if I wasn't involved in the decision making process.

Cons

Outdated, many hidden features that are not easily found, help documents don't really help. Training is expensive

September 2017

Stephanie from NMC Dynaplas Ltd.

Review Source: Capterra

Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2017

If users are prepared to put in the upfront work into IQMS it will be a great asset to your business

Pros

The depth and breadth of the program is impressive. I like the flexibly of use from a small section of manufacturing process, to using it fully from quoting, production and quality testing. Consistency but continued expansion of the IQMS program is appreciated (I am a user since 2004). Help desk can be very responsive when it comes to problems/questions arising. If it is a major problem they will `take you by the hand solve it with you. With the interface I appreciate the ability to jump from window to window to window. I also appreciate it is a multi-window program.

Cons

The structure of the database not being directly linked to the naming scheme of the interface can be frustrating when creating reports or finding problems. The structure of security section is hard to manage (groups and sections instead of individual profiles and direct security approvals). Not being able to easily substitute alternative items in the BOMs/Work orders can be a hindrance to accurate consumption. Also the structure of the consumption can be awkward. If a change is needed to the program a committee gathers once a year to vote on the focus of the upgrades and improvements, is the process to update errors to the computer system, instead of a more instant solution (though if it is obvious they will fix it sooner).

September 2017

Rodney from PRISM Plastics, Inc.

Company Size: 201-500 employees

Review Source: Capterra

Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

IQMS has become part of PRISM, and handles our processes for business from quote to invoice.

Helps run out business and give us quick access to all data to help manage our business on a hourly/daily basis.

Pros

Real-Time integration, and our ability to utilize IQAlert and SmartPage for Real-Time display of metric data.

Cons

Updates over the last few years have broke functions that have caused problems. Seems like more effort needs to be put into software testing and debug before service packs are implemented.

September 2017

Mike from Nissen Chemitec America

Company Size: 201-500 employees

Review Source: Capterra

Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

September 2017

Overall our experience has been good..

We use the software to run our entire company.

Pros

IQMS has adapted to meet the needs of our customer requirements that are constantly evolving. They have also put forth a good effort to make enhancements to the system to improve or add functionality to the software for a better manufacturing ERP experience.

Cons

Upgrades can be a lot on the rough side. Even with testing prior to going live there are things that happen that should not. I am not sure if is a always a live load situation that provides the challenge, but there has been an increase with issues happening in the upgrade process. Support has also taken a hit over the past couple of years. Level 1 support is lacking on anything but basic issues. If there is anything complex, good luck. Also, if anything happens outside the normal front end interface about 50% of support won't even attempt to help you and the customer is on their own.

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