See Tina's answer above. Also.....
Once a year or more frequent in steady use, the 'C' clip in the drive head should be removed along with the gear guts and a small amount of very thin air tool grease (not oil), should be wiped onto all the parts and re-assembled. This procedure is better done by professional tool repair centre's.

Squeeze 4-5 drops of pneumatic tool oil into the air fitting daily. If you use the tool all day, repeat the process half-way through the day. If you don't use the tool very often, just oil it when the tool is used.

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take some oil and lube the head of the ratchet real good and then take a wrench and put it over the square socket attachement and try working it back and forward and also keep working the position knob .if this frees it up put 5 or 6 drops of oil in the air intake connector and plug yor air line into it and pull yor trigger .remember run it in both directions.hope this helps.

take some oil and lube the head of the ratchet real good and then take a wrench and put it over the square socket attachement and try working it back and forward and also keep working the position knob .if this frees it up put 5 or 6 drops of oil in the air intake connector and plug yor air line into it and pull yor trigger .remember run it in both directions.hope this helps.

Put a few drops in the end where the air hose connects every time you use it. Put oil in the air inlet end and squeeze the trigger to force the oil through to lubricate the rotor vanes and bearings. Also do this before you store the ratchet in the drawer so that oil sits in the ratchet protecting the internals when not in use keeping the rust away.

If you oil it regularly you may need to replace the veins inside the motor.When you do this be sure to check the bearings on each end of the motor.Also check the exhaust and inlet screens to make sure they are not clogged.

There could be a couple of things wrong with it. First and foremost make sure your compressor has the correct cfm's to operate the tool. Psi is only half the battle when it comes to air tools. Second, make sure that your reversing switch on the ratchet is properly engaged. Sometimes it will get stuck in the middle. You may have a crimped hose so check the hose. There may have been debris in the line that got into the motor. If this is the case, then you are going to need to have to take it apart to see what is wrong. If you just bought it though you should take it back to Home Depot. I had a customer who basically had the same thing happen. He used the ratchet twice and the valve pin cap just popped off. It is plastic and just broke in two. I tried to look up the part and it is unavailable. Husky is made by Campbell Hausfeld for Home Depot. Sometimes it is not that easy to get parts for certain models. I believe they make a run of tools and then discontinue the line they just made, and do not make parts available. You could try taking it back to Home Depot and swapping it out for a new one. Or my suggestion would be get your money back and by a better brand ratchet like IR or CP.

Make sure your tank is pressurized before using, Also, ratchets have an air adjustment knob that you can adjust how much pressure and power the ratchet puts out. Make sure you oil ratchet before each use with air tool oil

clarks 3/8" air ratchet is only about £20 there not worth fixing them, if its stuck and wont turn tip a drop of thin oil in it then give it a good blast of air, this may get it going for you, nobody ever thinks of putting oil in them when they use them, they just dog them to death first, but im glad to say there very cheep to replace,