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JOB DETAILS

Customer Care Specialist

SalarySGD2800 - SGD3000 per month + variable bonus

LocationSingapore

ConsultantAllie Teh (R1441522)

JobRef1036160/001

Date posted28 October 2016

An exciting Customer Care Specialist role based in Central Singapore has just been made available at one of the world's leading travel and tourism companies. Your main responsibility is to provide top tier customer service to clients and customers.

About the Customer Care Specialist role:

As a customer service specialist, you'll respond to customer inquiries through emails or phone calls, guide customers through the purchasing process, make product or service recommendations and resolve complaints or technical concerns.

Key responsibilities:

Deliver excellent customer service

Resolve problems in a professional and efficient manner

Demonstrate high degree of integrity and confidentiality

Perform administrative duties as and when required

Ensure that you uphold the company's brand name

To succeed in this role, you must possess excellent written and verbal communication skills.

Key requirements:

0-5 years of relevant experience, training will be provided

Excellent telephone communication skills

Passionate about customer service

Great interpersonal skills

Able to multitask and handle pressure

Able to handle working in a fast-paced environment

This travel and tourism company needs no introduction and is recognised as the leader in their field of expertise. The culture is demanding but if you are confident and have a can-do attitude the potential rewards are significant. The firm is also very focused on developing and training their people to the highest standards.

If you are looking for a rewarding career in customer service, this Customer Care Specialist is for you!