"TSI has helped MGH Institute of Health Professions through two strategic planning cycles. Unlike many consultants, they did not arrive with a predetermined boilerplate of what our institutional priorities should be. Rather, their approach is one of "guide and facilitate," not dictate. TSI's consultants were masterful in drawing out the voices of even the quietest members of our faculty and staff, engaging them in the process of defining our core challenge, strategic priorities, and eventual action plans, and thus ensuring that the final product - our "strategic map" - reflects the Institute community's collective will, vision, and plans for the future. As one of our academic leaders said - "They are the first consultants we've worked with who 'get' who we are."Janis P. BellackPresident, MGH Institute of Health Professions