Call Center

Phones

E-mail

Working hours

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center

Phones

0700 10 000 (Vivacom)

17 21 (A1 and Telenor)

(+359 2) 962 41 02

Fax

(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank. 17 21 calls for subscribers of mobile operators A1l and Telenor are at the price of internal call/within the same network – A1-A1 or Telenor-Telenor depending on customer individual plan.

Business centers for small enterprises

We set up 23 specialized Business Centers in order to be closer to you at any time and to support the successful implementation of your projects.

Investments and Foreign Exchange

If you want to trade on the Bulgarian or international capital markets, save money or manage your business related risks, Capital Markets products are the right choice for you.

Advantages

Invest in financial instruments chosen by you

Invest your cash in bonds or equities. Trade blue-chip stocks or invest in low-risk financial instruments, such as government or corporate bonds, at competitive fees and commissions set in accordance with market practice.

Innovative savings and investment products

Certificates give an opportunity to invest in products that have full or conditional guarantee on their par value in combination with the opportunity to achieve yields higher than the market average for standard bank deposits. Everyone can find a product that suits them amongst the wide range of financial instruments designed for different types of investors and market participants.

Make foreign exchange in various currencies

Raiffeisenbank is one of the main banking institutions that offers trade with foreign currencies and currency products on the Bulgarian market. Ask our dealers for a preferential exchange rate, which is different from the bank’s official rate, when changing more than 5 000 euros into leva or the equivalent of 10 000 leva in another currency.

Manage the currency risk associated with your company’s business

With Raiffeisenbank currency hedging products you can focus on the essence of your business. The various forex and swap products we offer allow you to fix an exchange rate now for the purchase and sale of currency that will take place at a future moment and will be used for your deferred payments with counterparties.

Interest rate risk management

The interest rate swap provides protection against adverse changes in the reference interest rates. The product is a contract between two parties under which one party makes fixed interest payments to the other party and receives in exchange floating interest payments calculated on the basis of a pre-determined principal, where the latter is not exchanged between the parties. The product is offered only to corporate clients of the Bank.