We would like to reach out to you directly and share with you the steps we are taking in light of the
current Coronavirus (COVID-19) to ensure the well-being of the My Name Necklace community.

The health and safety of our customers and employees is paramount to everything we do. As such, all
of our offices and factories are being cleaned and disinfected on a regular basis.
All employees are adhering to CDC recommended handwashing and hygienic practices.
We are closely monitoring this developing situation and making adjustments as necessary to ensure a
sterile and safe work environment.

As your trusted partner in personalised jewellery, we are committed to delivering the My Name Necklace
experience you know and love in a healthy environment that promotes and protects the well-being of
all.
To ensure YOUR safety, every single piece of jewellery is thoroughly cleaned before shipment.
We also offer delivery options that do not require face-to-face interactions, with the courier
leaving your package outside your door.

Due to extra safety precautions around COVID-19, please take in consideration that delivery times may be a bit longer than normal. We do appreciate your patience with us during this time.

We are committed to ensuring an easy and safe experience for you. Our online site remains open for
business and we are continuing to operate as usual with all necessary precautions.
Feel free to contact our Customer Care Team with any questions or concerns.