While switching some phones I messed up my phone contacts by adding a large set from my daughters phone. No problem I thought I would delete then go online and manage my contacts as Verizon promises and backup to my phone.

It was something I have done before. However, the login page on their website was gone I was continually redirected to a page about their new cloud backup service. I called techsupport and a rep told me I had to signup for the free part of cloud services to manage my contacts. A little annoyed I did this.

It did not show me my contacts but asked me to run backup assistant on my phone. I ran it and it synchronized my empty phone contact list to the new system so now I have nothing!

Way to go Verizon, fucking incredibly stupid. I used to work in the software industry we used to test all scenario's I guess QA is a lost art. I think I will leave when contract is up.