Offers^

Choice of reward: Choice of a £100 M&S or Tesco e-Voucher, Microsoft Band (Size: Medium) or a 32” Samsung TV for new Sky customers only. One reward per household. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. To receive the M&S and Tesco e-Vouchers you need a valid email address and the ability to print. Not available with any other Sky TV offer. M&S, Tesco and further terms apply.

Sky Multiscreen box and setup offer: One free Sky HD Multiscreen box + free standard set-up per household and only available with your first Multiscreen subscription, otherwise £49 + £60 standard set-up. Excludes existing Multiscreen/Multiroom box households. Not available with any other offers.

Sky Go Extra 2 months free trial: Offer only for existing Sky TV customers who have not previously taken up the same offer. Excludes existing Sky Go Extra and Multiscreen customers. Content depends on your Sky TV package. Sky Movies Pack required for movies. Download selected content in the UK and Ireland via Wi-Fi. After 2 months you will continue to receive Sky Go Extra at £5pm extra unless you call us to cancel at least 31 days before the end of the 2 month period. Not available with other Sky TV offers.

Sky Asia Pack offer: £7.50 extra a month for existing Sky TV customers. Sky Asia Pack is available with any Sky TV bundle. You will continue to receive the Sky Asia Pack, unless you give us at least 31 days’ notice that you wish to cancel. Not available with any other Sky TV offer. Further terms apply.

Samsung Galaxy tablet or £100 reward broadband offer: choose from a Samsung Galaxy Tab 4", £100 M&S or Tesco e-Voucher or £100 Prepaid MasterCard® for new Sky Broadband customers joining Sky Broadband Unlimited without TV online. One reward per household. M&S, Tesco, MasterCard® and Samsung terms apply. You must claim your e-Voucher online at www.sky.com/claim within 90 days of your service being activated. To receive an M&S or Tesco e-Voucher you need a valid email address and the ability to print. Not available with any other Sky TV offer.

NOW TV: Content streamed. WiFi broadband, HDMI connection and NOW TV account required to activate box. Credit or debit card required to set up NOW TV account. All content passes sold separately. Wide selection of catch up TV available via TV apps. Some Apps (such as Spotify & Sky Store) cost extra. Entertainment Pass currently not available on YouView and Android devices. Not all content available on catch up or live channels. For content we can not show on live channels see nowtv.com/slating. Some content unavailable on live channels and/or some devices. See nowtv.com for device compatibility requirements.

Sky Multiscreen: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Multiscreen box you need a Sky HD box and the Family Bundle or other HD subscription pack. If you have home broadband, your Internet-enabled Sky boxes must be connected to your router if we’ve provided the equipment you need to connect (E.g. an On Demand connector). Multiscreen includes Sky Go Extra at no extra cost. Sky Go terms apply.

Smart Series Link: Records your chosen series then the next and subsequent series in order. Unavailable on some older Sky HD boxes.

Remote Record / Series Link: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme. Series Link for compatible Sky+HD boxes only.

WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.

Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.

Money back guarantee: If you cancel Sky HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set up charges).

On Demand: Available to Sky TV customers with compatible Sky box. Downloading content requires compatible black Sky box, broadband connection (minimum recommended speed 2 Mbps), On Demand self set-up using built in Wi-Fi or own cable. Downloads count towards any usage caps and may expire from your Planner. Content depends on your Sky TV/HD subscription. 3D: 3DTV and activation required. Sky Store costs extra. Sky Movies 1&2 or Sky Sports 1&2 required for Sky Movies or Sky Sports. Sky subscribers without Sky TV can access BBC iPlayer only. Downloadable HD content takes longer to start viewing.Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply.Box Sets: Selection of shows/series available varies each month. Downloadable HD content takes longer to start viewing. The Family Bundle or another Sky HD subscription required for TV Box Sets. Monthly comparison against online and Pay TV UK subscription services based on shows for which the latest series is showing now or in the last 12 months or in the next 12 months from February 2014. See sky.com/moreboxsets.

Sky Go: UK customers require a Sky HD or Family Bundle subscription to access TV Box Sets on Sky Go. UK / Ireland only. Streamed via broadband/3G/4G/WiFi (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (go to - go.sky.com). For compatible device and software requirements click here. Sky Go is not currently compatible on PCs with Windows 8 or Macs with OS X Mountain Lion. Sky TV Customers: Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. You'll need Sky Movies 1&2 or Sky Sports 1&2 Packs for on demand Sky Movies or Sky Sports. Non-Sky TV Customers: Subscriptions £15-£40 pm. Monthly subscriptions renew automatically until you unsubscribe.

Sky boxes and set-up

In the event you cancel your HD box, you will need to return the HD box to us before we can process a refund.

Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI).

Standard set-up of Sky+HD box is £25 when you join Sky TV online; free for existing customers with a new Multiscreen subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up).

Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.

Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking the Family Bundle. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box has all the features of Sky+ and can store an average of 60 hours of HD or 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need the Family Bundle and, for Sky Sports/Sky Movies in HD, the HD Pack (£5.25 a month on top of your sports/movies subscription).

Sky+HD 2TB box: Existing Sky TV customers who have never had a Sky+HD box taking the Family Bundle and existing Sky TV customers with the Family Bundle or other Sky HD subscription adding their first Sky Multiscreen (£11.25pm per box) are entitled to one Sky+HD 2TB box for £49. Existing Sky TV customers with the Family Bundle or other Sky HD subscription and new customers joining Sky TV with the Family Bundle are entitled to one Sky+HD 2TB box for £149. One discounted 1TB or 2TB box per household. Additional Sky+HD 2TB boxes £249 per box. Customers taking Sky TV without the Family Bundle and customers purchasing a standalone 2TB box without Sky TV can get a Sky+HD 2TB box for £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.

Sky HD Multiscreen box: Sky HD Multiscreen box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiscreen subscription (£11.25 extra a month) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with their first Sky Multiscreen/Multiroom subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.

You do not have to subscribe to Sky TV - available directly from Sky call centre (standard set up £120) - limited to one per household.

30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package.

#†Sky Talk

Sky Talk: 12 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. Compatible line required otherwise £20 connection charge may apply. Sky Talk is only available to customers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Sky Line Rental required (£16.40 per month). Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/talk

Sky Talk Evenings and Weekends Extra: # UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers). Inclusive UK landline calls last up to an hour, then charged at 9.5ppm at any time of day, or hang up and redial as often as you like. Inclusive calls to 0845 and 0870 numbers last up to an hour, after which Sky's Access Charge (9.5ppm) and the owning operator's Service Charge applies or you can hang up and redial as often as you like. Inclusive calls to UK Mobile (07) numbers last up to an hour, then are charged at 12.7p per minute at any time of day, or hang up and redial as often as you like. 070 Personal Numbering and 076 Paging charge-bands do not constitute UK Mobile. Subject to Acceptable Use Policy - see sky.com/talk

Sky Talk Anytime Extra: # UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers). Inclusive UK landline calls last up to an hour, then charged at 9.5ppm at any time of day, or hang up and redial as often as you like. Inclusive calls to 0845 and 0870 numbers last up to an hour, after which Sky's Access Charge (9.5ppm) and the owning operator's Service Charge applies or you can hang up and redial as often as you like. Inclusive calls to UK Mobile (07) numbers last up to an hour, then are charged at 12.7ppm at any time of day, or hang up and redial as often as you like. 070 Personal Numbering and 076 Paging charge-bands do not constitute UK Mobile. A flat charge of 2p per minute applies to geographic landline calls to Austria, Australia, Belgium, Canada, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Hungary, Irish Republic, Italy, Luxembourg, Netherlands, New Zealand, Norway, Poland, Spain, Sweden, Switzerland and USA (also includes calls to mobiles in Canada and USA) irrespective of the length of the call. A 15.9p connection fee applies to all international calls. Subject to Acceptable Use Policy - see sky.com/talk

†Sky Talk International Extra: # UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers).Inclusive UK landline calls last up to an hour, then charged at 9.5ppm at any time of day, or hang up and redial as often as you like. Acceptable Use Policy applies - see sky.com/talk. Inclusive calls to 0845 and 0870 numbers last up to an hour, after which Sky's Access Charge (9.5ppm) and the owning operator's Service Charge applies, or you can hang up and redial as often as you like. Inclusive calls to UK Mobile (07) numbers last up to an hour, then are charged at 12.7ppm at any time of day, or hang up and redial as often as you like. 070 Personal Numbering and 076 Paging charge-bands do not constitute UK Mobile. Inclusive international geographic landline calls to Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Irish Republic, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Madeira, Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russian Federation, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, USA (also includes calls to mobiles in Canada, Hong Kong and USA). Inclusive calls to 50 popular destinations last up to an hour after which standard Sky international rates apply, or you can hang up and redial as often as you like. A 15.9p connection fee applies to all non-inclusive international calls. Subject to Acceptable Use Policy - see sky.com/talk

General and further terms

Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm.

UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Correct at 31 July 2015.

Calls to 080 numbers are free. Calls to Sky (starting 084, 087, 09 or 118) cost 7p per minute plus your provider's access charge. Calls to Sky contact centres are free for Sky Talk customers. Calls to non-inclusive service numbers on a Sky Talk tariff will be charged 9.5p per minute access charge and a service charge from the owning operator.