Privacy Policy and Terms

Website Privacy Policy

We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not fall into the hands of a third party. Our policy is both specific and strict. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.

We are constantly vigilant for credit card or other fraud. We report all charge backs to a credit reference agency. If you have any reason to seek the return of money paid, please contact us rather than your credit card issuer.

Information may be unlawfully available to hackers and snoopers. We take no responsibility for this. The risk is no different from a similar risk in a bricks and mortar establishment. Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site. If this policy should change in the future (most unlikely), then we shall provide notification in advance, and the opportunity for all users to indicate whether or not they would prefer that we do not provide the information to third parties as proposed.

If you are a minor (Under the age of 18), you can use this service only in conjunction with your parents or guardians permission.

Cookies

"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. Epony uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to provide the mechanisms for online shopping and to enable traffic monitoring.

Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile.

Whilst you do not need to allow your browser to accept cookies in order to browse much of the epony web site, you must have cookies enabled if you wish the site to function as intended.

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict curtain functions of the site.

To find out more about Cookies and how to disable them, you can use this website www.allaboutcookies.org

Website widgets

There’s so many free widgets you can add to websites these days. Collectively they make our website more interesting to you as a site visitor (and hopefully beloved customer). Most of these come with cookies – that’s the “price of free”. So hand’s up, there are more third parties tracking data on this site than we would like and each of them are setting cookies as you surf this site. They are:

YouTube
ShareThis
Facebook
Twitter

We are working hard to work out what they all do but we are pretty confident that they all collect data anonymously unless you are already logged into their service. They probably just collect details of pages visited. In many cases the cookies are used to generate identical information to Google Analytics (see above) and indeed use Google Analytics, so opting-out of Google Analytics will also opt you out of these cookies too.

Don’t want any cookies ever?

While we’d like to offer a cookie-free version of our site we are a small company and simply don’t have the resources to provide and maintain one. Unfortunately if you are really anti-cookie then there is no option except to not use our site. You can remove any cookies we have already put on your machine within your browser settings – pressing Ctrl+Shift+Delete may work in many cases.

We gather the following information from visitors to our site.

a: the IP address from which you access the site
b: the type of browser and operating system used to access the site
c: the date and time of your access to the site
d: the pages you visit
e: the internet address of the website from which you accessed the site

Here is a list of the information we collect, and why it is necessary to collect it:

1 Basic identification and contact information, such as your name and contact details.
This information is used:

1.1 to provide you with the services which you request;

1.2 to maintain our accounts;

1.3 for billing;

1.4 to enable us to answer your enquiries;

1.5 for verifying your identity for security purposes;

1.6 for marketing our services and products;

1.7 to help make our web site as useful to you as possible;

1.8 information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.

2 Your domain name and e mail address
are recognised by our servers and the pages that you visit are recorded. This information is used:

2.1 in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;

2.2 to send you news about the services to which you have signed up;

2.3 to tell you about other of our services.

3 Financial information, including credit card details
This information is used to obtain payment for goods and services you have ordered from us. This information is never actually received by us. The page where this information is given by you is controlled by our contract merchant service provider, Paypal. Such information is automatically encrypted, and later decrypted for use. It never touches our system.

4 Your Epony personal profile

Is available to be seen by members throughout the world. No contact details whatever are given out with it. This information is not used for marketing purposes of any sort. Information, which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service. Some of this information is classified as sensitive information by the UK Data Protection Act 1998. We make the assumption that in giving this information to us, you consent to our holding it for the duration of your membership.

5 Information volunteered by you

for a particular purpose, for example a personal profile, survey, job application form, or contest. This information will be used exclusively for the purpose for which you have provided it. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires. We will make absolutely clear on the face of the page, any intention to publicise the name of a winner.

6 Affiliate information

This is information given to us in the course of your business and ours as you have applied to join our affiliate scheme. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. This information is used:

6.1 to maintain our accounts and affiliate records;

6.2 for billing;

6.3 to enable us to answer your enquiries;

6.4 for verifying your identity for security purposes;

6.5 to send you news about the services to which you have signed up;

6.6 to tell you about other of our services.

7 Business information

This is information given to us in the course of your business and ours such as in relation to your application to partner with us or advertise with us. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you and any partner to reciprocate this policy.

8 Disclosure to Government

and their agencies. We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.

9 Information request

At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

This confidentiality policy has been compiled so as to comply with current UK, US and EU legislation, so far as we are aware. If you have any question regarding the confidentiality policy, please contact us enquires@epony.co.uk

Your Information and your activities on the www.epony.co.uk web site must not:

1. be false, inaccurate or misleading;
2. be offensive or menacing, abusive, defamatory, or in breach of copyright, confidence, privacy or any other rights;
3. infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
4. be fraudulent or involve the sale of counterfeit or stolen items;
5. be in breach of any applicable laws or regulations
6. All photographs used on the site must have the prior consent of the photographer.