Co-worker Spencer Soper, star of "On the Cheap," told you last week how PPL's customer service slipped a bit from 2007 to 2008. He got that information from a new report issued by the state Public Utility Commission, which grades all electric and natural gas companies annually.

You can find the report here to check how your providers are doing. The PUC has lots of other information on how utilities, including water and phone companies, are performing. The latest quarterly report is available here.

The information is useful if you're shopping around for a new provider, or moving to a new area and want to know what service is like.