Protective Services Administrator

As a Protective Services Administrator, you are responsible for overseeing increasing demands across a wide range of services within your agency — such as assessing clients' risk levels, protecting clients’ safety and property, gathering evidence to substantiate abuse, assessing the need for services to reduce risk, client advocacy, and crisis intervention.

These responsibilities are compounded by the stress of dealing with employee burnout and turnover, keeping clients and staff safe, ever-present documentation and compliance demands, and local, state, and federal mandates.

While the unique challenges of your job will always be present, your burden can be lightened by working with a partner that understands these challenges and has created solutions to address them head-on. A partner like Northwoods.

What Keeps You up at Night?

Clients’ safety, security, and well-being

A growing backlog of open cases

Missing timeliness goals for investigations or home visits

Employee stress, burnout, and high turnover

Avoiding negative publicity and changing public perception

What If...

Service levels improved, leading to better outcomes for families

The paperwork burden on social workers was dramatically reduced

Client/case files were complete, accurate, up-to-date, and easily accessible to all social workers and managers in the office and in the field

Employee satisfaction increased and turnover declined

Prep time for audits fell sharply

Northwoods Can Make It Happen for You and Your Agency

Northwoods is changing how human services programs are delivered. Our content management and case discovery solutions dramatically reduce the paperwork burden on social workers by enabling fast, accurate data-sharing across and beyond the agency. This allows you to:

Increase productivity and service levels in the office and in the field

Create and follow through on best practices strategies that drive positive outcomes

Focus on the most critical, sensitive, high profile, or demanding cases

Establish agency priorities and make informed decisions quickly based on developing case trends

Know that workers are consistently evaluating a holistic representation of information, facts, evidence, and data on a timely basis from all available sources

Northwoods Services

Learn More

"It feels so good as a supervisor to feel like my workers have a tool that is really helping them do their work."
Lisa Hankes,
CPS Ongoing Supervisor, Dane County Department of Human Services

"I have more time to visit with my clients now. I’m not looking for the 10 different pieces of paper that I would have in the past."
Jason Ost,
Children’s Mental Health Social Worker, Crow Wing Community Services