Here's a typical scenario: You spent your hard earned money on an engagement ring, and somehow it has been damaged (bent, lost a diamond etc....) on your fiancee's hand without an apparent cause like a car accident.

What and what not to include in engagement ring chats can be a bit blurry. This is part one of a blog series on engagement ring questions for “Surprise me”, “hands on” and “hinter” girlfriends. Keep an eye out for the next installments.

You want your engagement ring to look absolutely amazing, and so do I. Whether you’ll be sliding it on someone’s finger, or the proud recipient - the quality of this significant piece of jewellery can’t be overstated.

I nabbed our head of design and one of his team members for some good old feedback on common questions in the realm for vintage engagement ring design. Both have done stellar jobs at creating vintage designs over the past few months.

If you have any questions after this - get in touch. I’m sure these two would love to chat you through any further details.

We just finished up our yearly Engagement Ring Shopper Survey. Participation was excellent, and we've found some interesting shifts in engagement ring shopping psychology. We do have a significant market share (especially in Pretoria) so to keep things objective I eliminated all submissions from email addresses we currently have on record. This includes leads and previous customers.

To ensure our service is top notch I spend about an hour per month on HelloPeter reading what customers of other jewellers are complaining about.

Not everyone is willing to spend months researching diamonds before they pull the trigger. I completely get that. After she gives you the “yes” you’re probably done diamond shopping for a while.

Last night while finalising an updated version of our extremely well received “Buying A Diamond Like a Diamond Dealer” ebook I realised that the whole ebook (25 pages) could be condensed into a 1-pager. No intricate details, just recommendations drawing on decades of diamond industry knowledge. Challenge accepted.

FROM JOHAN & KOBUS

Poggenpoel Diamond Jewellers is a family business owned and managed by Kobus and Johan Poggenpoel. Although we have a very capable team, we will always gladly be fully hands-on and answer any questions personally. We hope you love our jewellery as much as we do.