Ask the Community

How do I void a payment through my PayPal powered by Braintree Control Panel?

If you have received a payment and need to void it you can do so within your PayPal powered by Braintree control panel. You have the ability to void a credit card or debit card payment when it's still awaiting settlement.

Related Articles(1-5of19)

PayPal powered by Braintree Overview and Frequently asked questionsPayPal powered by Braintree makes it easy to accept payments. Our payment gateway is similar to the credit card terminal you swipe your card through at the grocery store. We'll make sure your customer's payment information gets to the right place and stays secure. Integration with a PayPal I received a chargeback on my Braintree control panel, what do I do?Unfortunately, chargebacks are a standard part of doing business—especially if you accept payments online. There are a number of things you can do to reduce chargebacks, but first, it’s important to know what happens behind the scenes. A customer disputes a transaction (issues a chargeback) with their bank How do I enable fraud filters on my PayPal powered by Braintree account?When you are fully approved for PayPal powered by Braintree you are provided with a basic set of fraud filters to help combat fraud on your account. PayPal and other fraud management vendors can provide more filters to help you take control of your business. Here's how to How do I complete a Self-Assessment Questionnaire (SAQ) to validate PCI compliance for my PayPal powered by Braintree account?In order to complete an SAQ, we recommend you enroll with a Qualified Security Assessor (QSA). At PayPal Powered by Braintree, we strive to make your compliance validation process as easy as possible, and have therefore covered the cost associated with validating PCI DSS compliance through SecurityMetrics, our How do PayPal powered by Braintree disbursements work?All disbursements will be shown on your PayPal powered by Braintree Control panel under "Disbursement Summary." If you received a credit or debit card transaction and you are not seeing this disbursement in your bank account please check the following: Are you fully approved for PayPal powered by What does the status of my PayPal powered by Braintree transaction mean?A PayPal powered by Braintree transaction may go through the following statuses in the Control Panel: Authorized- A transaction is considered authorized once a customer’s bank approves the transaction. An authorization puts a hold on the funds. The customer will not be able to spend the money, but How do I set up my PayPal powered by Braintree account to allow Log In with PayPal?If you already have an established PayPal account, you can choose to use your PayPal username and password to log into the Braintree sandbox or production environments. While this does not link your PayPal and Braintree accounts in any way, it does allow you the convenience of using How do I enable 2FA (two factor authentication) for my PayPal powered by Braintree User?Two-factor authentication (2FA) is an extra layer of security that can be added to your user in the Control Panel, making it more difficult for unauthorized users to access your gateway. When you enable 2FA on your Control Panel account, you will be required to enter both your What do I need to do to be PCI compliant for my PayPal powered by Braintree account?To be PCI compliant, you must, at minimum, complete and submit a Self-Assessment Questionnaire (SAQ) annually to help you determine if your payment processing setup is PCI compliant. The SAQ includes a series of yes-or-no questions for each applicable PCI DSS requirement. You may also need to complete Venmo and my PayPal accountAccount Activities Where do the funds from a Venmo transaction go? Will I see them in my PayPal account? Your funds from payments made using Venmo are handled in the same way as other PayPal transactions, and will be placed into your PayPal account balance. They are also How do I create, edit, or delete PayPal powered by Braintree User Roles?Creating Users and Roles allows you to manage who can access your Control Panel. You can also create different roles that restrict or allow access to certain functionalities. For example, you might have a member of your team that only needs to look at customer information but should How do I create, suspend, delete, or update a PayPal powered by Braintree User?Creating users and roles allows you to manage who can access your Control Panel. You can create different roles that restrict or allow access to certain functionalities. The PCI security standards council requires that you create a separate user for every person who needs access to the Control How can I add PayPal to Google Pay?You can add PayPal to Google Pay through the Google Pay app or through the PayPal app. To add through the PayPal app tap the Settings gear icon, then Google Pay, then Set it Up. At this time Google Pay is only available to US customers. Need more help? When will my Android Pay account automatically top up?The account will automatically top up when you don’t have enough money in your PayPal balance to complete a transaction. You can also manually add money to your account on paypal.com or through the PayPal app. Need more help? How do I turn off automatic top up for What payment methods can I accept with PayPal powered by Braintree?You can accept the following card types as long as the card does not require a PIN or password: Visa MasterCard American Express Discover JCB Diner's If you process less than $1 million in annual volume on American Express, you can use our aggregated AmEx account. This is What PayPal product would be best for my online business?Whether you're getting ready to start a business, advance your small business, or grow an online business, PayPal has a product for you. From complex business products to simple solutions for your business, we’ve got you covered. Here’s more information on the different business products PayPal offers. PayPal Where can I use PayPal with Google Pay?You can use your PayPal account with Google pay in 3 ways: To make purchases at any in-store merchant that accepts Mastercard/Discover Contactless Payments, when shopping in an app, or when you use the Chrome mobile web browser to checkout. When shopping in-store or through an app, Google Why do I need to create a PIN for Google Pay?Just like with any debit card, you may need to enter a PIN in the payment terminal to authorize certain payments. You can set or change your PIN in the Google Pay section of the PayPal app on your mobile device or from PayPal.com. Need more help? How How can I withdraw money left over from an Google Pay transaction?If the money added to your PayPal balance is more than the amount of your purchase, the remaining amount will remain in your PayPal balance. You may withdraw the money to your bank account using the PayPal app or on PayPal.com. Need more help? How do I turn off