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Reviews

Good service!

Facebook User

Very friendly yet professional family ran business. We have many Apple products and will be coming Here for now on for all of are unfortunate problems to get them fixed quickly as possible as we can't afford to have them out of commission while running service calls on broken air conditioning units all over town.

Google User

Great service! Nice waiting area and quick service

Facebook User

Experimac has Extremely Great Service! Their prices are so Good!!! I confidently recommend you buy from them and save more money than you would if you had gone to the Apple Store.

Google User

Friendly and fast service from a locally owned business. Will definitely return.

Google User

Mike and Patricia are great people and are an absolute pleasure to work with!

Facebook User

These guys are simply the best! I needed a quick turn iphone 6 for a birthday gift and preferred not to pay Apple's retail prices or finance with AT&T for a million years. So I could roll the dice on a used from Ebay or Craig's List OR I could stroll into Experimac and make a deal! Not only did they source the precise iphone 6/64GB I wanted, but they got it in store extremely quick, in "like new" condition (gift quality - all genuine OEM Apple accessories/box included) with a warranty and at a GREAT PRICE. The owners were amazing. Eli was great and installed the tempered glass screen protector there for me and it looks PERFECT. Before you make a phone or computer purchase, stop and call Experimac to see what they can offer. Trust me...they will go the extra mile on customer service.

Google User

These guys are simply the best! I needed a quick turn iphone 6 for a birthday gift and preferred not to pay Apple's retail prices or finance with AT&T for a million years. So I could roll the dice on a used from Ebay or Craig's List OR I could stroll into Experimac and make a deal! Not only did they source the precise iphone 6/64GB I wanted, but they got it in store extremely quick, in "like new" condition (gift quality - all genuine OEM Apple accessories/box included) with a warranty and at a GREAT PRICE. The owners were amazing. Eli was great and installed the tempered glass screen protector there for me and it looks PERFECT. Before you make a phone or computer purchase, stop and call Experimac to see what they can offer. Trust me...they will go the extra mile on customer service.

Yelp User

I went in thinking I was going to pay $200 for a new screen but ended up paying $29.99 for a new screen cable instead. Excellent customer service!

Facebook User

They aren't just good for Apple products. My church has a Dell computer that stopped booting up all at once. I took it to these guys and they were very diligent with it and worked on it until it was fixed. They also offer GREAT incentives for non profit organizations. #NewLoyalCostumer

Google User

My laptop crashed and I was devastated y'all! But, I found this awesome place called Experimac and they fixed me right on up. Thanks to Grace, Eli, Dhan, and the owner Patricia for getting me back on track! #IamAMac #Eperimac (they are making the tech side of #Zumba Possible) These are my new Mac Bubbies!

Facebook User

I love the staff they were really knowledgeable about each product and they weren't afraid to answer any questions that I asked . Thanks for being so understanding and you have a customer for life ...

Facebook User

Really great fix and clean up my 13 inch mac book and pick up me a 15 inch mac book pro services is great no complaints now bringing my pc in for life customer I will be THANKS EXPERIMAC KEEP UP THE GOOD WORK!!!!

Yelp User

This place has it all! Amazing service, quick service, very professional, and great deals iphone cracked screen repair! Highly recommend Experimac Heights!

Google User

This place is awesome. They have great service, a knowledgeable staff, and are really personable people. The products are great, the music in the background was nice, and it was clean. Check it out for yourself.

Google User

Great place and great service. Very easy to get my Mac sold was there for reasonable amount of time.

Google User

Fast service and excellent customer service. I would definitely recommend them!

Google User

Knowledgeable and friendly staff. Great prices on iPad and iPhone repairs.

Google User

After my Mac Book Pro took a long sip of a glass of wine I rushed it to these guys. They were very helpful and knew right away what to do and quoted me a very fair price. The techs were good at updating me every step of the way. Eli was very helpful and knowledgable and gave me good tips for future use. They will always be my first call when I have Mac problems or when I'm ready to buy my next machine. They also sell refurbished products so I'll check those out first next time I'm in the market.

Google User

Love this location and top-notch customer service. Turned my Mac's issues into "non-issues" in a jiffy! Up and running again in no time...what a relief.

Google User

Facebook User

Great staff that is knowledgeable and friendly. Highly recommended for reasonable prices on iphones / ipad repairs and replacements.

Facebook User

Love this location and top notch customer service. Turned my Mac's issues into "non-issues" in a jiffy! Up and running in no time...what a relief. :)

Yelp User

AMAZING customer service and quality repair! I had taken my device to another provider who made a mess of my iPad. ExperiMac of the Heights fixed it and got me going again. THANK YOU!!!! I will be back!

Google User

This is a great location. Right off the 610 north loop near Yale. So easy to find.Impeccable service. Friendly employees. You can bring your 'older' apple products to sell and buy 'new'er apple products that are refurbished and come with a warranty. I will be a loyal customer at Experimac The Heights for years to come!

Google User

Excellent service!

Google User

They upgraded my Macbook's memory today while I waited. Very friendly and helpful, even with my toddler in tow. They also gave my Macbook a good clean as well....

Facebook User

The owners, Mike and Patricia, are some of the most customer service minded people you will ever meet. I had purchased a mac mini online from another business, but when I received the computer and started it up, it had been damaged during delivery. The mini would not boot up. I contacted the seller and returned the mini, then started looking online for similar used mini's to purchase and eventually contacted Mike. He found me a great deal on a mini, it was $80 cheaper than what I had previously purchased, with a much larger hard drive. I purchased the mini from Mike and Patricia, and had the computer two days later, in perfect working order. Matter of fact, it took me a couple minutes to unwrap the mini from all the bubble wrap... If you are looking for used equipment, I would start here. They will treat you right!

Facebook User

The experience was wonderful. I decided to go here because it was close to my job. I went in today to get my phone fixed Patricia was very delightful in helping me. It only took an hour to get my phone fixed and it's good as new... Thank you guys soo much!!!!!

Facebook User

Excellent customer service, Awesome prices, had a pleasant experience working with Patricia and Dhan, they are very friendly and knowledgeable!! I will be definitely going back to this store. Totally satisfied!!

Google User

This is definitely a great store to go to with any Mac products, they are very professional and knowledgeable! ????

Google User

I have used this location in the Heights several times. Once to fix a cracked iPad screen. Another to purchase a used iPad and to have my Dell laptop wiped of it's memory. Trustworthy. Thorough. Fair pricing ...all with a smile!

Google User

I needed to get a MacBook as I am transitioning into real estate full time. I needed a good product but didn't want the price tag of a new one. The team at Experimac Heights were nothing less than amazing. The level of service and product selection is awesome. Both owners made me feel like family and had a level patience that was like no other. There were so many options, they walked with me through my "thinking out loud" process. They even offer financing options!!!The technical knowledge and customer service of "Dr. Dhan" was amazing as well. This team of folk know their business. I would encourage and recommend you guys to give them visit. You won't be disappointed. ????

Google User

I needed to get a MacBook and the team at Experimac Heights were nothing less than amazing. The level of service and product selection is awesome. Both owners made me feel like family and had a level patience that was like no other. There were so many options, they walked with me through my "thinking out loud" process. The technical knowledge and customer service of "Dr. Dhan" was amazing as well. This team of folk know their business. I would encourage and recommend you guys to give them visit. You won't be disappointed. ?

Facebook User

Dealt with Patricia and my experience was wonderful. We will be back again.

Facebook User

I purchased a Mini Mac several months ago and it works like a charm. I spoke to one of the owners and she treated me like family! I couldn't be more...

Yelp User

Experimac in the Heights has consistently provided me excellent repair service on several computers. I also purchased a mac mini from them and it is working beautifully. Friendly, knowledgeable staff and great value!

Facebook User

Hello we just went into the store today looking for a laptop great customer service and really helpful people to help you get exactly what your looking for would recommend this store to anybody.

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.