About Us

Locally Owned and Operated. Dedicated to Value

We are a locally owned family business dedicated to quality services and customer support.

With a history in Network Engineering, electronics services and website management, PC Heroes (HCS New Zealand Ltd) was founded in 2006 by Barry and Emma Mitchell while studying in Hamilton at Waikato University.

We have now spent years refining our systems, procedures and fostering relationships with suppliers all over the world to increase efficiency (and speed) of the services we perform. We work with indivduals and businesses throughout New Zealand to provide comprehensive

Barry and Emma Mitchell - founders and directors of PC Heroes in 2006 (as Hamilton Computer Services at the time).

Barry founded HCS New Zealand Ltd with over 10 years experience in Technical Services such as Software Engineering, Electronic Repair and Managed Business Services. Barry is the Managing Director and Emma is the Administrative Director of PC Heroes Waikato (HCS New Zealand Ltd).

Navdeep Singh (Nav) - joined PC Heroes in 2015 with a history of lab management and web systems management.

Danie Harmse - joined PC Heroes in 2015 with a history in network and server administration. Danie historically managed large Wide Area Networks (WAN) in South Africa - and quickly found a place in all field operations for PC Heroes.

Today - Danie is our Operations manager - ensuring all field operations and department staff are well facilitated for their daily routines.

Clinton Mattler - joined PC Heroes in Late 2016 as our Lab Assistant and Customer Services officer, with experience in Customer Service and technical products such as Linux, embedded computing, and server infrastructure in enterprise and education environments.

Zac Stokes - joined PC Heroes in Late 2017 as we expanded into a Hamilton CBD branch (Millennium Technology), and has provided essential support in restoring this original brand and growing the branch.

Picture coming soon

Stephen Lancaster - joined PC Heroes in Mid 2018 with a history in Customer Service, Computer Refurbishment - and provides valuable technical support to laboratory and support operations in the Waikato district.

Real Google Reviews

Wonderful! Took only 2 days to repair my laptop, and had it back in perfect condition! Fast, efficient, and great customer service. Would highly recommend. Went above and beyond with my laptop too, even cleaning it - looked brand new! Also was given 2 year warranty, and remote service for if anything else went wrong. Felt very looked after.

Katie Bowden

Barry and Danie are Fantastic to deal with. PC Heroes is a great company, they understand inexperience and nothing is to much trouble for them. They have been excellent for our company. Thanks Guys.

I never leave reviews, but we left our laptop here with a broken fan.. And it came back better than ever.. All the little glitches that we had learnt to live with were all gone, it's like we have a brand new computer, way above and beyond what we expected, highly recommended these guys.. Thanks Heaps

Kent Houghton

Greenland Valuers have enjoyed professional services to our company with the introduction of security for all our data and also provide a very responsive service when we need them to fix the occasional outages that occur. The staff are particularly friendly with some great innovations to our networks which span across 4 offices and contract valuers working from remote locations.
We would strongly recommend that you ring them for all your computer needs and cell phone repairs too.