All our tracking data comes from China Post official database and is automatically translated by our computer system. As this is a free service, we do not reply any shipping inquiry through phone call. You can directly call China Post by phone number （+86）11185 (Chinese Mandarin language ONLY).

If you need English help for your parcel from China, you can post your parcel tracking number and concern in our forum. All registered users including the webmaster might answer your questions and the service and help is absolutely free. You can also get latest news about the China Post service and view other people’s discussions in your country.