Google Translate App for Freshdesk - Customer Portal

Modified on: Fri, 13 May, 2016 at 8:19 PM

We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead

This feature is currently not available on Freshdesk Mint.

This feature is not available on the old Freshdesk.

Applicable plans

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You can display the translate widget on the customer portal if you have customers who speak different languages. This way, they can see the solution articles and forums in any language they want.

Installation Procedure:

Login to your helpdesk as an administrator.

Go to Admin > Portals

Click on the Customize Portal button.

Under the header section in 'Layout & pages', paste the following code: