Wednesday, March 13, 2013

Managing change is more critical than ever, as organizations are
affected by uncertain economic conditions, changing demographics, rapid
technological innovation and other global trends. In response to these
factors, organizational change leaders must drive improvements in
efficiency, productivity, and service quality. This program establishes a
comprehensive change model that can be immediately applied to current
situations. The change management certificate consists of eight interactive modules, which
include case studies and application exercises to help build your
competency as a change agent.