For over 20 years, ChainSequence professionals continue to deliver transformative Supply Chain project deployments on behalf of organizations that are seeking meaningful change to outdated, cumbersome processes in today’s digital, cloud-based marketplace. From both an efficiency and competitive perspective, ChainSequence’s supply chain planning services integrate best-practice, nimbler processes with sales and operations objectives. Augmenting these services with advances in benchmarking support analytics, the firm’s clients benefit from more structured, enterprise-wide planning cycles to ensure new systems are functioning at peak performance.

Talented Leadership Coincides with Vast Experience

With more than 25 years of experience in leading professional teams, Bill Mrzlak is the Co-founder and Managing Partner of ChainSequence. Equipped with an encyclopedic knowledge and a remarkable ability to build support for common goals at multiple levels—C-suite, senior leadership, and cross-functional operational teams—Bill continues to drive the development and optimization of best-in-class supply chain planning organizations throughout the U.S., Europe and Asia. He excels at leading these global teams in the highly technical arena of business process re-engineering through facilitated sessions, as well as managing enterprise-wide systems development and project deployments.

Bill and his teams possess a sterling reputation for guiding client groups toward getting to the heart of what’s really holding their enterprises back. ChainSequence’s goal is tohelp businesses learn how to first remove these obstructions, and then focus energy on developing and deploying a more inclusive framework for holistic solutions going forward.

Holistic Approach to Solving Client Challenges

One key attribute that sets ChainSequence apart is its knowledge-share philosophy, which prioritizes game changing guidance to develop client autonomy. As a consulting group, ChainSequence focuses specifically on business process improvement, organizational development, and process ownership, and the firm has built a strong following for its work in educating clients on the how’s and why’s of best-practice supply chain planning with S&OP to improve overall business performance. By applying these constructive, educational components with targeted metrics to ensure positive change management and healthy ROI, clients achieve more transparent business processes, tied to robust sales and operations programs, that allow for continuous improvement over time.

E-commerce Disruptions to Traditional Business Models

E-commerce has fundamentally disrupted the status quo, changing how business will be conducted for the foreseeable future. Mrzlak stresses that among ecommerce’s key traits is its elimination of much of the human element from everyday business. Transactions arrive at lightning speed, and in no particular order, which subsequently dictates the increased competitive need for speed in customer responsiveness. When humans aren’t involved in electronic sales, a business could quickly fail if these transactions are processed without a sound plan. Recognizing the challenges this new dynamic posed to its clients early on, ChainSequence successfully adapted and expanded the firm’s service frameworks to accommodate online sales, incorporate enhanced data modeling, develop more customer-centric systems, integrate multiple supply, inventory, and demand channels, and augment educational sessions to help client teams gain in-house proficiencies in these concepts.

To execute rapid-fire response times for these processes more effectively, ChainSequence helps companies deploy a clearly defined set of rules to support their strategic and financial goals. The firm emphasizes that while it’s not possible to resolve every unique scenario, it is essential to define key rules supporting the most common situations and minimize the number of exceptions. The key to e-commerce is to build autonomy and foster growth potential, underscoring that as an enterprise’s process matures and cycles of learning continue, it can adjust the rules as necessary to continuously improve results.

From the very beginning, ChainSequence has focused on developing the best business processes to support Supply Chain and Sales & Operations Planning goals. All too often, Mrzlak says, the firm’s practice leaders encounter organizations or individuals who assume that software suites or systems can solve all their issues. While advancements in technology and planning tools allow us to optimize our original models and gain faster ROI, supply chain planning and S&OP planning improvements are still inherently bound by proven, rules-based business process logic and leadership that is committed to change management. By ignoring the imperative to analyze and fix inherent process obstacles—not putting these rules in place first—this mindset will ultimately lead to 1) getting a bad result faster, and 2) achieving a very costly lesson learned. Mastering the “tools-before-rules” opposition can be challenging, but by working closely with an organization through hands-on guidance and consensus-building, we greatly improve the chances of long term success.

Planning for a Productive Future

ChainSequence professionals have worked in countless organizations across different industry sectors all around the globe, experiencing varying degrees of the same issues from one organization to the next. Having said that, it doesn’t mean the team has seen everything. Mrzlak says that changing customer demand, the global digital evolution, the role of data analytics, and emerging RPA/AI-related innovations will drive new requirements and scenarios. ChainSequence continues to incorporate these new realities into its business process models.

ChainSequence enjoys broad partnerships with other service providers, professional associations, and thought leaders in technology solution deployment. These connections have formed a virtual innovation lab, offering a better understanding of market conditions, tech advancements, and customer nuances from one region to the next. The firm is successfully expanding its presence in the consumer products, retail, and service-oriented industry sectors in the U.S., Europe, and Asia regions.

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