Qualification and development

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Training expenses

in € m.

Implementing our Learning 2015+ strategy provided the opportunity to streamline our portfolio of learning offerings and move towards an environment that provides more self-service learning options combined with instructor-led training, and an increase in internal leader-led sessions. We saw a 10% increase in online e-learning courses, which enables more targeted, focused development with shorter duration. This strategy combined with increased organizational and governance enhancements ensures that employees receive the training they need at the appropriate times in their careers.