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The item is very cute, however, I ordered 2 and both were personalized off center. The wording extended into the beveled edge of the product. Certainly not what the picture shows. Customer service was excellent about offering to replace the item. I had to send in a picture of the item for verification. It has only been a day or so since the reorder and I'm waiting to get them for the 2nd time. If you order them for a gift, allow plenty of time in case they have to be remade! I would have given the item 5 stars if it wasn't for the hassle of having them redone.

I really liked how easy it was to personalize this gift, and how different it is from other "personalizable" ornaments. The end result was special. However, just be aware that the heart cutout is pretty thin. It's not high quality, but a nice enough piece.

Our life together

By Shopper (Santa Barbara, CA) - January 3, 2012

I was very happy with the 'Our Life Together Ornament.' My fiance was also very thrilled and liked the gift so much we are going to keep it out all year as a tribute to our relationship. Thanks so much for getting it to me before xmas.

Fix line #4

By Shopper (Ventnor, NJ) - April 9, 2012

No matter how many letters in the word for line #4 [accepts up to 12]the first letter ALWAYS ends up starting on the bevel edge, rather than in the body of the heart. Have tried starting with a space as 1st letter, doesn't matter.I've done this ornament 6 different times.Always problem with line 4. Some lines are harder to read if you use all of letters as the font is small and almost runs together. Gave it 4 stars as everyone,I've given it too, loves it. Ya can't leave a line blank.

Not Centered

By Shopper (Avondale, PA) - April 23, 2012

I love the ornament and how you can personalize it. I was a little disappointed that it wasn't centered very well, especially line #4. On the sample it has the word hydrangea which looks fine. The word I used for line #4 was only 3 letters long and is not centered properly. Same problem as I read in another review...the word starts on the beveled edge of the heart. It would have looked much nicer had it been moved up a little.

Would recommend this

By Shopper (Hurricane, WV) - January 20, 2012

The heart was a little smaller than expected. Otherwise, was very pleased with this. A one-of-a-kind gift.

I bought this for my son and his wife. My son is serving in the military and I wanted to send something to remind them of their first Christmas together. I got a text out of the blue from my daughter in law, "OMG - I love your gift". She said she had been looking for something like this for their first ornament and this was exactly what she was looking for. I didn't actually get to see it myself but they loved it and that is all that matters. This is my second purchase from your company and I have not been disappointed. Thank you so much for letting me have a little part of my son's Christmas away from home.

Heart ornament

By Shopper (New Canaan, CT) - November 18, 2013

Loved the ornament and it would have received 5 stars if not for the fact that one name is so tiny that you can barely see it. The name on the far right is very, very time. As I said, still love the ornament just that one complaint.

Very cute personalized ornament

By Shopper (GLEN ALLEN, VA) - December 2, 2013

I received my ornament today which was ordered to commemorate my fiancé's and my first Christmas together in our new home. It's very cute and met my expectations in terms of quality for the price. My fiancé was also pleased due to what I was able to put on the ornament itself (i.e., the location we met originally 5 years ago, the date about a year and a half ago when we reconnected, the address of our first home, the title of "our" song; things very special to both of us).

To sum it up, this particular ornament makes a great gift for anyone looking to capture memories a couple will be sure to reflect on each year while decorating their Christmas tree. I highly recommend this product!

1st Christmas Together Ornament

By Shopper (LAWRENCEVILLE, GA) - November 5, 2013

It was not a substantial as I thought. The overall look was beautiful. I was very please that all the personal touches I had hoped for were there. I can not wait to give this to my Daughter and Her new husband for Christmas.

silver ribbon it hangs on is a little cheap looking so I replaced it w/ some nicer ribbon I had at home. Otherwise awesome. Love that you get nine lines of personalization and know it will be loved by the recipient.

Brought tears to husband's eyes

By Shopper (Palatka, FL) - December 30, 2013

After a rather difficult period in our relationship, I gave this to my husband as a symbol of "Looks like we made it." I personalized it with our names, our wedding date, our home towns, where we had our first date, our recipe for happiness, where we honeymooned. I added "Hope" in the slot above forever as we now face a serious health issue.I was thrilled with the finished product and he really did get tears in his eyes.Only 4 stars because it's difficult to read hanging in the air. (Sorry. We have over-age-40 eyes.)

I was really pleased with the ornament. Just as nice looking in person as on the site. Had many people ask me where I had purchased it. Like the personal touch it gives to the receiver. Very nice and would recommend to others.

Ornament

By Shopper (East Alton, IL) - December 11, 2013

A little smaller than I expected. But I'm very pleased with it. Good quality and very cute

The ornament is beautiful but the ribbon on it was very cheap. I had to replace ribbon. I had paid extra for the nicer box as well - very poor quality. I replaced the box as well. Even with that - I'd buy it again

I used the ornament, not as in honor to a couple, but as a memorial to my parents to give to my siblings and their children. It worked out perfectly with the line changes I was allowed to make.

Actually, 4.8 stars

By Shopper (Deland, FL) - December 31, 2012

The ornament itself is exactly as shown....no surprises which is wonderful! The personalization is well done and correct....phew. My only complaint is that there are a few selections made for you by the company..."memories, good times and love..." I would have preferred to have my own choices in those spots or at least be given other options by the manufacturer. None of those are words I would have chosen. But the product itself is lovely.

Didn't realize how small it would be

By Shopper (Woodstock, IL) - December 21, 2012

The ornament of itself is just as I hoped it would be for their upcoming wedding. However I did not read the size and it is quite small, especially with the holder that I ordered to go with it. I shall give it and hopefully it will be memorable for them.

Christmas gifts

By Shopper (Breese, IL) - December 27, 2012

These ornaments were a surprise gift to my adult children as well as a German exchange student staying with my daughter. It was a great way to highlight the past year for them: baby adoption, memorable vacations, new jobs, etc...and a fun keepsake of things the student did while here in the USA. I would order more in the future for gifts; they all loved them!

Well made and did not look cheap. I was very pleased. If you have any doubts don't because I will be making another one. What I like is that even though it was a Christmas gift I can see this for any occasion. hope that helps anyone.

I have received many ornaments from PM as gifts - graduation, wedding, new home, etc. and they are all great. I just purchased this ornament for a friend who is getting married in June. While the etching is very deep and easy to read, I thought a few of the words were almost too small to read. Still a great gift!

easy to order

By Shopper (Beaverton, OR) - March 15, 2013

quick and nice product

Great Way to Remember Your Wedding

By Shopper (Massapequa, NY) - November 8, 2011

I bought this Christmas Ornament to remember our wedding day. It is a well made ornament, and the ability to personalize is with those little things that mean something special is what sold me! The only reason I didn't give this product 5 stars is because the ribbon included is a little cheap looking, but that is easily replaced. I would highly recommend purchasing this ornament!

ornament

By Shopper (Collierville, TN) - November 11, 2011

Personalized ornament received on time and exactly as ordered.

Ornament

By Shopper (Elk Ridge, UT) - December 17, 2014

I was somewhat disappointed with the clarity of the etching of the words. In the online pictures it looks crystal clear, but when I received it in the mail, I could see that each letter is made up of tiny lines that were almost double lines. My daughter loved the sentiment, as did I, but I had expected a higher quality. I received it on time, and the extra gift box I ordered was very nice.

Beautiful ornament to treasure the memories. I love how just a word or a place can trigger all the memories stored by this ornament. The ornament itself is finished nicely. The velvet string bag isn't really as nice as I imagined it to be when I first read the description before ordering--but that's not why I bought the ornament. All in all I am pleased with my purchase.

Beautiful Ornament

By Shopper (Glen Mills, PA) - January 16, 2015

Awesome ornament Will be a great addition to our Christmas tree.Great quality

Very Nice Keepsake Ornament

By Shopper (Midlothian, VA) - January 23, 2015

I ordered this for my daughter and son-in-law who were recently married. They LOVED it since it was personalized just for them. It looked pretty on their Christmas tree. Their friends commented on it as well as it was so different from the usual ornament that is not personalized. It is clear and I wondered if it would show up on the tree, but they placed it near a Christmas tree light and it looked great. I highly recommend it as a great keepsake and gift for newlyweds.

Turned out wonderfully

By Shopper (Iowa City, IA) - January 17, 2015

I'm very happy with the quality of this product. The first time I ordered it, there was an issue with the item. But after reviewing the mistake, I was sent a new item free of charge. Great customer service! We will enjoy this for years to come.

This is my first purchase from pmall and words cant explain how breath taking this piece came out. Shipping was so fast and it got delivered earlier than I expected. The craftsmanship on the product is so unbelievably gorgeous, I cant wait for my next purchase I make.

Noy What I Expected

By Shopper (Scottdale, PA) - December 23, 2012

I WAS DISAPPOINTED THAT SOME OF THE ENGRAVING WAS SO SMALL IT IS PRACTICALLY UNREADABLE; I WOULD RATHER HAVE LESS SCRIPT ON THE HEART AND THE ENGRAVING BE MORE PROMINENT

Lovely idea.....

By Shopper (Parma, OH) - December 25, 2012

It's a beautiful piece, but it truly is too small in my opinion. The ornament being clear glass ends up disapearing into the tree because it is so little. Also some of the lines of text are so small they're nearly indistinguishable because they are tiny. The thought of hanging this on an individual would prevent it from getting lost within the tree, but it's size would make it somewhat odd looking being on its own. I believe the size should be increased to at least 4x3.5 to really appreciate the piece.