Recreation Services Manager (Excalibur)

It is the primary responsibility of the Recreation Services Manager to oversee day to day operations of the Pool & Spa. The manager will monitor the operations to ensure guest satisfaction and compliance with applicable health, safety and hygiene standards. All duties are to be performed in accordance with departmental and property policies, practices and procedures.

Manage operational functions consistent with strategic plan and vision for the department, division, and property.

Oversee the daily operations of the Pool & Spa and ensure the highest level of service is provided to all guests; ensure the aesthetic environment of the departments are consistent with the guest experience standards; may be involved in escalated issues or special requests to expedite the resolution of problems and ensure customer satisfaction.

Monitor the departments’ operations to ensure compliance with applicable health, safety and hygiene standards; ensure all Southern Nevada Health Department regulations are adhered to; ensure compliance with all code requirements for employee certifications, permits and licenses; oversees the overall maintenance and repair of all equipment.

Manage Pool & Spa staff to ensure they adhere to, and enforce, county and state regulations, company Pool & Spa policies while being alert to their duties and responsibilities

Manage and oversee the departments’ fiscal budgets, constantly monitoring inventory and rates to yield maximum occupancy, while controlling labor and other costs to maximize profitability.

Manage the Human Resources responsibilities for the department to include: hiring/firing, training, issuing disciplines of employees, and ensure the proper documentation of all actions taken