Pros
Nice discount on merchandise
That's about it. Merchandise is priced too high, you only get a deal at Christmas time fyi

Cons
Low pay= pressure to sell, sell -to get commission
No training at all. People steal sales, people look the other way. Regional manager doesn't care about any issues. Horrible work environment, stay away

Advice to Senior Management
Train your employees, every store needs someone to take care of the office. Fix the computer system- takes way too long to do simple tasks. Upper management needs a rude awakening . Horrible

Pros
The pros of working at Helzberg Diamonds in exactly what they stand for. They truly want help the buyer feel like Helzberg is a jewelry store clients can trust. This company is part of GIA (Gemological Institute of America) which is why this store does not raise prices to later on apply 20%, 50% discounts like other retailers may do and in the end the purchaser may pay more even after so many discounts are applied.
The pay may be can be great as it depends if you go to a high volume store OR a low volume store.
Benefits are great for full timers, you will receive dental, vision, health insurance, paid vacation.
If you show productivity you will receive more hours and then again the more you sell the more money in your pocket.
You may find a second family

Cons
The cons of working at Helzberg Diamonds
-Some store managers speak about associate's performance behind the associates' s back to other non management associates. This includes comments like, "I will fire him/her", "I think there's something wrong in his/her head", "He/ she is too young", etc. This list can go on with more comments and verbal comments like that.
- There may be limited room for growth
-Some store managers lie to customers about return policies and diamond quality to avoid returns and get more sales volume.
The cons shown above are from the store worked and NOT about all the stores of the company.
Helzberg Diamonds can definitely be an amazing company to work for as I worked for a manager in the past that preached values like honesty which is exactly what Helzberg Diamonds stands for. This manager made sure the store always had a friendly competition as it is commissioned based while also making goals for the store.

Advice to Senior Management
-The first thing they teach you at Helzberg is the 8 Step of Selling. The first step is PMA (Positive Mental Attitude), comments like the ones shown above definitely put anyone's PMA very low therefore you will have an associate that does not perform numbers.
-As a manager be part of the team, be a leader, don't just stay behind the scenes. If you want your team to sell big, show them you can sell big as well by being honest to your customers and employees.

Pros
Helzberg Diamonds has given me the kind of career development I was after. Not only has Helzberg taught me how to sell, but they have also taught me how to lead people to succeed themselves. I have gained training on how to recruit top talent, how to gain better presentation skills, how to analyze reports and make action plans from them, how to performance manage with associates, and how to grow our business. I am blessed to work for a company that invests so much in it's people after 100 years of business. I couldn't ask for anything more.

Cons
The only downside would be what we all knew when signing up, we work retail hours. We work nights and weekends and holidays. We do still have off Christmas, and I don't see that ever changing for my generation.

Advice to Senior Management
Keep developing our leaders. We make a difference in the lives of our clients and associates.