1. Overview

Thank you for choosing E-MetroTel's UC305W WiFi SIP phone. Using UC305W, you can make calls worldwide over hotspot networks without being tied to your computer. It can be used at the office, at home, airports, hotels etc. The UC305W is a slim and smart design, wireless VoIP phone which supports IEEE802.11b/g, SIPv2.0, G.722, G.711a/u-law and more.

2. User Interface

The user interface consists of a 18-key keypad, 5 way navigation key, microphone, speaker and a color LCD screen.

2.1. LCD screen

1.5 inches TFT LCD display.

2.2. Keys

Left Soft Key

Right Soft Key

0,1, 2, 3, 4, 5, 6, 7, 8, 9, *, # keys

Talk ON (Green)

Talk OFF/POWER (Red)

*Volume UP/DOWN
The volume (up/down) keys are the same as the navigation (up/down) keys, can be used to adjust the volume through the speaker

Navigation keys:

UP

DOWN

LEFT

RIGHT

ENTER

Menu navigation can be done using just the navigation keys:

RIGHT - Go one level deeper in the menu

LEFT - Go one level back in the menu

UP/DOWN - Walk through the items

ENTER - Select menu item (also one level deeper in the menu)

To escape the graphical menu the LEFT key should be held for 2 seconds (or press "Back" key or press Talk OFF key).

The Talk OFF key (RED) can be used in any menu to quit the menu and return to the idle screen.

2.3. Idle screen

In idle mode the screen below is displayed (depending on the status).

2.3.1. Key lock

By pressing the # key for 2 seconds the keyboard will be locked and a key icon will be visible in the screen. Pressing the # key again for 2 seconds will unlock the keyboard and the icon will disappear.

2.3.2. Handset name

If a name was entered in the handset menu (Phone Settings, Display Settings, Handset Name) then this name will be displayed in the idle screen.

2.3.3. Silent mode

If the ringer volume was set off (Phone settings, Ring Settings, Volume) the silent mode icon will be displayed on top of the screen. The silent mode can be toggled from the idle screen by pressing the * key for 2 seconds.

2.3.4. Battery status

The battery is constantly monitored and its status is displayed on the screen. If the battery is almost empty, the icon will change color to orange.

2.3.5. Direct menu's

With the navigation key it is possible to enter some menus directly from the idle screen.

RIGHT - enter the call log menu

LEFT - enter the SIP profile menu

UP - enter the dialed calls log menu

DOWN - enter the phonebook menu directly

3. Battery

3.7v, 950mAh or 1500mAh Li-ion battery

3.1. Charging the battery

Charging the battery is done by placing the phone in the charger. A USB cable is included with the UC305W to connect the charger to the AC adapter or the PC's USB port. Charging time for the battery will depend on the status of the battery. For an empty battery it will take approx 4 hours to fully charge it.

We strongly recommend charging the new battery up to 10 hours for the first three times for a longer battery life.

4. Powering on/off

4.1. In Off mode

Pressing the Talk OFF key (RED) for about 2 seconds will switch on your UC305W phone. A welcome screen will appear with a progress bar to indicate that it is busy. After a short while it will come up with the idle screen (see section 2.3). If a default Access Point (AP) is already configured, then it will try to connect to it, the status of this process will be indicated on the screen.

4.2. In On mode

Pressing the Talk OFF key (RED) for 2 seconds will switch off the phone.

5. First time Powering On

The phone requires a wireless connection to an access point to be able to make or answer calls. When powering on UC305W for the first time there are no preferred networks in the phone memory. After having connected to a network, it is possible to make IP calls within the network (Peer to Peer). However, for making calls over the internet you must have a SIP account from a SIP provider and the settings must be entered in the UC305W.

For phones with embedded SIP accounts that are factory installed, users can make internet calls immediately.

5.1. Password

To access certain menu items on your UC305W requires a password. The password is 25565075 and cannot be changed by the user.

6. Connecting to Network

6.1. Connecting to Network

From the menu, select the "Access Points" icon. A list will be shown of the available stored networks or Access Points (AP). A maximum of 4 can be stored. The bottom choice in the list is always "Search for AP's". By selecting this option, your UC305W will search for AP's and lists the results. By pressing "Connect" at a selected AP in the search result list the UC305W will try to connect to the AP. If necessary a key should be entered by the user. After connection it will be saved as a profile and the user is asked to set this as the default connection. By confirming it will search and connect to this network automatically next time the UC305W is powered on. If there are already 4 AP profiles stored in the phone and another one is connected, then it will ask the user which profile to replace.

6.2. Roaming

During a call it may be necessary to connect to another AP with a better signal before the connection is lost; otherwise the call may be terminated. With roaming, the UC305W associated to an AP will switch over automatically to another AP with the same SSID and same authentication key. With different firmware?UC305W can be in idle mode (not in a call) or in a call (with call hand-over). During a call, the Received Signal Strength Indicator (RSSI) is measured continuously, if it is getting too low, phone will scan for other AP's. If an AP is found with the same SSID but with another BSSID and a stronger RSSI value, then the phone will try to connect to it. During this process the call will be temporarily interrupted for as long as it takes to reconnect. All found AP's with the same SSID are shown in the results and displayed as a single AP network.

7. Entering your SIP accounts

7.1. Peer to Peer mode

If no SIP profiles are saved in the UC305W, then it automatically sets the SIP mode as "Peer to Peer". In this case you can only make calls via an IP number.

7.2. Embedded SIP profile

As its default setting, if the UC305W has been embedded with one SIP profile at factory, then the phone will work at once when there is Wi-Fi internet service found.

7.3. Multiple SIP profiles

In addition to the default SIP profile, if there is more than one SIP profile saved, then you can choose which one to use. The Peer to Peer profile can always be selected even if there are SIP profiles. Select the "SIP profiles" icon and a list of the available profiles are shown.. By pressing the "Options" key you can edit an existing profile, make a new one or activate a profile.

7.3.1. SIP profile Items

Set Active

Activates this profile

Edit SIP

Enter the SIP Username

Edit Domain

Enter the SIP Domain URL or IP

Edit Out Proxy

Enter the SIP Proxy Server URL or IP

Edit Stun

Enter the SIP Stun Server URL or IP

Save

Save this existing profile

Save As

Save this profile with a new name

Delete

Delete this profile

7.3.2. Creating a New Profile

Follow these steps to create a new profile:

Press Left soft key (Menu) , select SIP Profiles

Enter the default password

Scroll down to select New Profile

Edit SIP, enter SIP username and password

Edit Domain, enter the URL or IP

If required by the SIP service, edit Out Proxy and Stun server information.

When all the necessary information is entered correctly, go to Save or Save as…to create the new SIP profile name.

Characters entered using the keypad can be numeric, uppercase letters and lowercase lletters. The # key can toggle through the threeinput methods: "AB", "1-9" and "ab".

7.4. Editing a Profile

To edit a SIP profile, just follow the same steps in Creating a New Profile.

7.5. Activating a SIP Profile

From the list of saved SIP profiles, you can use the navigation UP and DOWN buttons to activate your preferred profile.

8. Calling modes

While in a call, press the Left Soft key (Options) to open the "In Call Options" menu. The available choices are "Mute" and "Hands free".

8.1. Hands free

During a call, it is possible to toggle between earphone and hands free. This can be done by pressing the Talk ON key (Green) or to select this from the call menu. A speaker icon will inform the user that Hands free mode is active.

8.2. Mute

From the menu, the microphone mute can be activated or deactivated. An icon will inform the user that mute is active. The Right soft key will open the phonebook. The Volume or Navigation Buttons can be used to adjust the volume through the speaker.

8.3. Making a call

You can make a call in several ways:

Entering the destination number from the keypad

Selecting someone in your phonebook

Selecting someone in your call log

Using any of the above methods, if the name or number is displayed on the screen, then by pressing the Talk ON key (Green) the number will be called.

8.3.1. Direct dialing

Direct calling can be done by entering a digit key in the idle screen. A dialog will automatically start to enter one of the following:

Telephone number

SIP account

If one SIP profile is active, it will start entering a telephone number and SIP number. In this dialog the user can change his choice for the entered account number between the 2 types: SIP (SIP number) or Nr (Telephone number). By pressing the TALK ON key (Green key) the number will be dialed.

IP address

If Peer to Peer profile is active, then it will start entering an IP number.

8.3.2. Dialing from phonebook

Select an entry in your phonebook and press the Talk ON key (Green), the number will be dialed.

8.3.3. Dialing from call log

From the call log list, select the desired entry and press the Talk ON key (Green), the number will be dialed.

8.4. Answering a call

On an incoming call the phone will ring. If available the Caller ID will be displayed on the screen. The user now can answer the phone by pressing the Talk ON key (Green) or the "Accept" key. Pressing the Talk OFF key (Red) will reject the call.

9. Phone Menus

By pressing the Menu key (Left Soft Key) in the Idle screen the main menu will be shown:

Phonebook

Call Log

Phone Settings

Access Points

SIP Profiles

WPS Registration

SMS

Information

9.1. Phonebook

Phonebook contains a list of all your contacts. Use the UP/DOWN navigation button to select your entry. By pressing the "Options" key the the following sub-menu will be shown:

New Entry

Edit

Delete

Delete All

9.1.1. New Entry

The screen for a new entry will have the following fields:

Name

Enter the name and press the DOWN key to move to the next field

SIP

Use LEFT/RIGHT key to select the type: SIP, No or IP.

SIP address / Telephone number / IP address

SIP address if SIP is selected, Telephone number if No is selected, IP address if IP is selected.

Press SAVE to save and exit.

Examples of the different entry types

Name: JohnSIP account: 899100001

Name: Sue
Phone number: 0123456789

Name: Peter
IP: 202.060.001.001

9.1.2. Edit

The screen will display the name, SIP account or Phone number or IP address. The steps for editing an entry is the same as section 9.1.1.

Press SAVE to save and exit.

9.1.3. Delete

When deleting an entry, you will be asked to confirm the deletion::

Delete entry name? Yes / No

The Left soft key is for YES, The Right soft key is for No.

9.1.4. Delete All

When deleting all entries, you will be asked to confirm the deletion::

Do you really want to delete all the phonebook entries? Yes / No

The Left soft key is for YES, The Right soft key is for No.

9.2. Call Log

Call Log has the following submenu:

Received Calls

Missed Calls

Dialed Calls

9.2.1. Received Calls

List of received calls is shown. By pressing the Talk ON key (Green) the selected number is dialed.

9.2.2. Missed Calls

List of missed (unanswered) calls is shown. By pressing the Talk ON key (Green) the selected number is dialed.

9.2.3. Dialed Calls

List of dialed calls is shown. By pressing the Talk ON key (Green) the selected number is dialed. List will not contain duplicate numbers, only the time stamp is refreshed if an entry already exists in this log.

9.3. Phone Settings

Phone Settings has the following submenu:

Language

Ring Settings

Time/Date

Sounds

Display Settings

Positioning (not supported)

Master Reset

Firmware Upgrade (not supported)

9.3.1. Language

English

Chinese Simple

Chinese Traditional

9.3.2. Ring Settings

Ring Settings has the following submenu:

Tone

Volume

Vibrator

9.3.2.1. Tone

Radio button menu:

Melody 1

Melody 2

Melody 3

Melody 4

9.3.2.2. Volume

Graphical view for 4 volume settings.

9.3.2.3. Vibrator

Radio button menu:

Off

On

9.3.3. Time/Date

Time/Date has the following submenu:

Set Time

Time Format

Set Date

Date Format

9.3.3.1. Set Time

Menu for entering time according to time set format.

9.3.3.2. Time Format

Radio button menu:

24 hours

am/pm

9.3.3.3. Set Date

Menu for entering date according to date set format.

9.3.3.4. Date Format

Radio button menu:

26-Jul-14

DD/MM/YY

MM/DD/YY

DD-MM-YY

DD.MM.YY

YY-MM-DD

9.3.4. Sounds

Checkbox menu:

Keypad Tone

Range Warning

Battery Low

9.3.5. Display Settings

Display Settings has the following submenu:

Handset Name

Backlight Duration

Graphical Menu

Contrast

Color theme

9.3.5.1. Handset Name

This item is for displaying the Handset name on the second line of LCD. Menu is to enter a name for the handset. The name will be displayed on the idle screen.

9.3.5.2. Backlight Duration

Radio button menu:

5s

10s

20s

40s

Keep always on

9.3.5.3. Graphical Menu

To change the menu display between Graphical orText. Radio button menu:

Off

On

9.3.5.4. Contrast

Graphical view for 4 contrast settings. Use the navigation buttons to adjust setting.

9.3.5.5. Color theme

Radio button menu:

White

Black

Limestone

Desert

Sky

9.3.6. Master Reset

To reset all settings to factory defaults. You will be prompted with the following dialog:

Reset all settings to factory defaults. Continue? Yes / No

The Left soft key is for YES, The Right soft key is for No.

9.4. Access Points

The required wireless router / bridge should support IEEE 802.11b/g.

9.4.1. Access Points

A list will be shown of the available stored networks or Access Points (AP). A maximum of 4 can be stored. The bottom choice in the list is always "Search for AP's". By selecting this option, your UC305W will search for AP's and lists the results. Pressing the RIGHT or Options key while an AP is selected will open the following submenu:

Connect

Access points IP settings

Security Settings

Set to Default

Delete

Roaming

9.4.1.1. Connect

By selecting this option the UC305W will try to connect to this AP.

9.4.1.2. Access points IP Settings

Radio button menu:

DHCP

Static

If you select "Static", you will have to enter the IP address of your selected AP.

9.4.1.3. Security Settings

This will show a list of the supported AP encryption keys:

WEP64 Key

WEP64 Passphrase

WEP128 Key

WEP128 Passphrase

9.4.1.4. Set to Default

The current AP will be made the default AP.

9.4.1.5. Delete

Delete this AP profile.

9.4.1.6. Roaming

Active On - If phone is connected to an AP or we are in a call and the RSSI signals become too weak then it will search for other stronger APs with the same SSID.

If you do not need roaming, deactivate this function to extend the battery standby and talking time.

9.5. SIP Profiles

To create new or edit your SIP profiles for calling.

9.5.1. Peer to Peer

To activate Peer to Peer calling mode using the IP address assigned by the wireless router.

Set Active

9.5.2. New Profile

To create new profiles up to a maximum of 4, has the following submenu:

Set Active

Edit SIP

Edit Domain

Edit Out Proxy

Edit STUN

Save

Save As…

Delete

9.5.3. Using the embeded SIP number service

When you receive your UC305W, if there is a SIP number bundled with the phone, you can start making calls once the phone has access to the wireless internet network. The phone will login automatically and the phone icon on the top right screen will change from RED to GEEN color. This indicates that the phone has registered to the SIP server successfully.

Batteries are rechargeable and have a limited number of charge cycles. The batteries mayeventually need to be replaced. Battery life will vary from the stated average by usage,configuration and environment.

Physical Size

Phone dimension: 105mm * 47mm * 15mm

Weight: about 80g

Temperature

Operating Temperature: 0-40 ?C

Storage Temperature: -20-60 ?C

Humidity

Operating humidity: 20-80% (non-condensing)

Maximum 802.11b/g Channels

(US, Canada), 13 (Europe)

Operating Frequency

2.4 – 2.4835 GHz (US, Canada, ETSI)

Data Rate

54M/s

Antenna Gain

3.3dBi

Certification

FCC Part 15B/15C

CE Class B

SAR

SAFETY

RoHs

11. UC305W Radiation Pattern report

12. Appendix

12.1. Warranty

We warrant that the Product(s) shall be free from manufacturing defects in materials and workmanship for a period of one (1) year from the date of delivery provided that the Product was properly installed and used. Defects, malfunctions or failures of the warranted Product caused by damage resulting from acts of God (such as floods, fire, etc.), environmental and atmospheric disturbances, other external forces such as power line disturbances, host computer malfunction, plugging the board in under power, or incorrect cabling and damage caused by misuse, abuse and unauthorized alteration or repair are not warranted.
This warranty is limited to the repair and/or replacement, of the defective product during its warranty period. We will replace any product found to be defective within the first three months of purchase provided said product was properly installed and used. Customer must obtain a Return Merchandize Authorization (RMA) number prior to returning the defective Product to us for service. Customer agrees to insure the Product or assume the risk of loss or damage in transit, to prepay shipping charges and to use the original shipping container or equivalent. Customers may either seek assistance from the original dealer. Repaired or replaced products are warranted for ninety (90) days from the date of repair or replacement, or for the remainder of the original products warranty period, whichever is longer.

Limitation of Liability

The provisions of the warranty are in lieu of any other warranty, whether expressed or implied, written or oral, and our liability arising out of the manufacture, sale or supplying of the product and its use, whether based on warranty, contract, negligence, product liability or otherwise shall not exceed the original cost of the product. In no event shall we be liable for unintended or consequential damages, including, but not limited to, loss of profits or use damages arising out of the manufacture sale or supplying of the product.

12.2. CE, FCC, RoHs certificates

This model has CE, FCC, RoHs certificates.

12.3. Troubleshooting Tips

Here are some common solutions to problems that you may encounter during the installation and operation of the UC305W SIP Phone.

1. When I make a telephone call, the call does not go through; instead, I hear a fast busy signal.

Go through this checklist until your problem is solved:

Power off your cable or DSL modem by unplugging its power adapter.

Power off the wireless router by unplugging its power adapter.

Power off the IP Phone by pressing and holding down the Power button for two seconds.

Wait 30 seconds, and then power on your cable or DSL modem by plugging its power adapter into an electrical outlet.

Wait 30 seconds. Power on the wireless router by plugging its power adapter into an electrical outlet

Wait 10 seconds. Power on the UC305W SIP Phone by pressing and holding down the Power button (The RED right button) for two seconds.

Reboot one of your networked computers, and check for an active Internet connection.

Set up port forwarding on your router. You must specify that four port ranges be forwarded to the IP address of the IP Phone. These four port ranges are as follows: 5060-5061 (UDP), 53-53 (UDP), 69-69 (UDP), and 10000-20000 (UDP).

2. I receive a DNS failure message on my phone.

To delete the current AP stored in your phone. Search new AP from beginning. Restart your wireless router as well.

If the above does not solve the problem, then restore the phone to factory default settings.

Change to use SIP server IP address instead of using URL. Check your local internet provider as well.

3. The key functionality on my phone is disabled.

Remove and replace the battery.

4. There is strong interference noise during a call or the call is interrupted.

Is there an obstacle nearby that is blocking the signals? Move to another area.

Is there data being downloaded that is affecting your phone's signal quality? Connect to another AP or stop the data download.