Cons:
No tvs that was a major let down as i was traveling with 2 kids i was really not happy about that my 6 year old just wantex to watch something and kept asking every 2 minutes if we were there yet... so please some tvs on those plains would greatly appreciated.

Cons:
Seats were rock hard, very uncomfortable. My flight from Munich to Kyiv on an older airbus 321 was better and my earlier flight from ElPaso on SWAir 737 were a hell of a lot better leg room seats were nice, go figure!

EWR

FLL

Mediocre 2.0

Cons:
No drink service
And no free tv

ORD

CLT

Excellent 9.5

Pros:
Great service from the tiny crew. No issues with boarding, either.

Cons:
Regional jets are so tiny those with small carry-ons are still forced to check their baggage at the gate. How about a larger jet, folks?

SFO

PDX

Excellent 10.0

Pros:
Boarding, service, staff attitudes, on time and deplaning

EWR

ORD

Excellent 8.6

Pros:
In my opinion, United has one of the most corteous crews among all airlines. I’ve never had any problems with their flight attendants being rude or grumpy.

Pros:
Why do I get asked 3x times if I am ready able to assist with a verbal yes. I get asked at baggage check in, again when I board by gate agent, and then again by flight crew. Is this FAA regulations to ask 3 Times?

Cons:
Ask me 1 time

LAX

LHR

Excellent 10.0

Pros:
Crew helpful and cheerful

ORD

TUL

Mediocre 2.0

Cons:
That the bags came out late and I missed my next flight. It was the last flight for that day. Royal Jordanian did not offer hotel stay or anything because they said it is not their fault that the bags showed up late

Cons:
Seats were rock hard, very uncomfortable. My flight from Munich to Kyiv on an older airbus 321 was better and my earlier flight from ElPaso on SWAir 737 were a hell of a lot better leg room seats were nice, go figure!

ORD

CLT

Excellent 9.5

Pros:
Great service from the tiny crew. No issues with boarding, either.

Cons:
Regional jets are so tiny those with small carry-ons are still forced to check their baggage at the gate. How about a larger jet, folks?

LAX

SFO

Excellent 10.0

Pros:
The help

Cons:
Nothing

PVR

SFO

Mediocre 2.0

Pros:
So many regrets for flying this dumpster fire.

ORD

PDX

Mediocre 3.6

Pros:
Not much

Cons:
Uncomfortable seats, no leg room, no outlets for charging, only two restrooms for economy and no aboard carry on. It was overall very uncomfortable and unenjoyable. Alaska is much better

Pros:
Comfortable, not-overstuffed plane, friendly crew, excellent service, lots of good food & snacks. Travel as it used to be.

MSP

ORD

Good 7.6

Pros:
On time/ early arrival!

Cons:
Most bring on 2 large carry ons slowing down boarding an de- planeing.

ATL

SLC

Excellent 8.0

Cons:
Plane was delayed 90 minutes due to late crew.
Plane was very old, only outside bins held carryons.

MDW

ATL

Excellent 10.0

Pros:
I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying.

JFK

FCO

Okay 4.3

Pros:
The crew was polite but not overly friendly or welcoming.

Cons:
Boarding was orderly but it was hard to hear the announcements of the zones.
I flew economy and it was like flying in a frozen sardine can. There was absolutely NO leg room. At 5 ft, 2 " if I found it difficult, I cannot even imagine how a taller person felt. I wore a coat, sweater, and scart , and warm socks, and I was still freezing the entire trip. It took me 20 minutes to thaw out after arriving. It was quite uncomfortable.

Cons:
No tvs that was a major let down as i was traveling with 2 kids i was really not happy about that my 6 year old just wantex to watch something and kept asking every 2 minutes if we were there yet... so please some tvs on those plains would greatly appreciated.

ORD

TUL

Mediocre 2.0

Cons:
That the bags came out late and I missed my next flight. It was the last flight for that day. Royal Jordanian did not offer hotel stay or anything because they said it is not their fault that the bags showed up late

Cons:
Boarding was orderly but it was hard to hear the announcements of the zones.
I flew economy and it was like flying in a frozen sardine can. There was absolutely NO leg room. At 5 ft, 2 " if I found it difficult, I cannot even imagine how a taller person felt. I wore a coat, sweater, and scart , and warm socks, and I was still freezing the entire trip. It took me 20 minutes to thaw out after arriving. It was quite uncomfortable.

SEA

SMF

Excellent 9.3

Cons:
The flight was very hot. Passengers near me were sweating and we Hall had thick layers on because it was cold out. I understand trying to make it warm it there’s no need to turn up the heat that high.

CLT

ATL

Excellent 9.6

Pros:
It was on time

Cons:
Plane too cold.

ORF

ATL

Good 6.0

Pros:
Ease of boarding and deboarding

Cons:
The flight was delayed (naturally) so the crew was rushed and inattentive. No pre-flight beverages in first class, and then no follow up service once aloft unless you asked. Makes me wonder why I’m paying extra for mediocre service.

MSP

ORD

Good 7.6

Pros:
On time/ early arrival!

Cons:
Most bring on 2 large carry ons slowing down boarding an de- planeing.

Pros:
Why do I get asked 3x times if I am ready able to assist with a verbal yes. I get asked at baggage check in, again when I board by gate agent, and then again by flight crew. Is this FAA regulations to ask 3 Times?

Cons:
Didn't appreciate gate change at last minute. Got to gate change only to hear announcement that it had been changed back to the gate we just landed at, with no time to grab something to eat. Then to find out we were delayed do to mechanical failure. Which still left us no time to grab something besides a bag of chips because there was nothing but mostly bars in that terminal.

ORD

DSM

Good 7.6

Cons:
Wi-Fi, as usual, was not working. Plus, there were no screens in the seat, so passengers have to rely on their own smartphones/tablets/magazines/books to keep entertained.

EWR

FLL

Mediocre 2.0

Cons:
No drink service
And no free tv

ORD

PDX

Mediocre 3.6

Pros:
Not much

Cons:
Uncomfortable seats, no leg room, no outlets for charging, only two restrooms for economy and no aboard carry on. It was overall very uncomfortable and unenjoyable. Alaska is much better

Cons:
No tvs that was a major let down as i was traveling with 2 kids i was really not happy about that my 6 year old just wantex to watch something and kept asking every 2 minutes if we were there yet... so please some tvs on those plains would greatly appreciated.

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