Overview/Description
Verifying, troubleshooting and resolving issues are important skills to have for the IP network and telephony collaboration engineer. This course describes how to verify and troubleshoot most common registration, call setup, and video quality issues for Cisco Unified IP phones and Cisco Jabber. In this course, you'll learn about log verification, registration and endpoint issues, common call-setup issues, and QoS (Quality of Service). This course is one of a series in the Skillsoft learning path that covers the objectives for Cisco exam 210-065: Implementing Cisco Video Network Devices.

Target Audience
This learning path is aimed at collaboration, video, IP network and telephony engineers who are embarking on, or further developing their collaboration and video skills. It provides the training skills required to meet the increased business demands resulting from the convergence of voice, video, data and mobile applications within the network. In addition, anyone interested in the CIVND CCNA Collaboration certification exam will benefit from this course. This course offers the official training for the Implementing Cisco Video Network Devices, Part 2 (CIVND2) 210-065 CIVND certification exam, which is a component exam for the CCNA Collaboration certification.