Franzen on Turkle.

[Turkle’s] new book, “Reclaiming Conversation,” extends her critique, with less ­emphasis on robots and more on the dissatisfaction with technology reported by her recent interview subjects. She takes their dissatisfaction as a hopeful sign, and her book is straightforwardly a call to arms: Our rapturous submission to digital technology has led to an atrophying of human capacities like empathy and self-­reflection, and the time has come to reassert ourselves, behave like adults and put technology in its place.

And this, too:

The likably idealized selves that they’ve created with social media leave their real selves all the more isolated. They communicate incessantly but are afraid of face-to-face conversations; they worry, often nostalgically, that they’re missing out on something fundamental.