You are messaging them. You are doing what’s natural to you. That’s really what we see as changing the game. We made a big pivot two years ago and launched a whole new platform. There’s a bigger future in bots and AI than there was in chat.

Personal transformation guru and popular author Deepak Chopra has partnered with LivePerson to provide insights on demand through Amazon Alexa. “I have this little microphone attached to this little phone and I just speak out to what I’m thinking and what my intention for the day is,” says Chopra.

Amazon’s digital assistant is branching out. In a January 5 announcement, Microsoft revealed a new developer kit aimed to help device manufacturers integrate Alexa’s functions into their wearable devices, which will essentially create a new, mobile version of the popular…

There was some skepticism over the idea that voice commerce would be the future of retail. This wasn’t surprising, given the limitations that AIs like Cortana and Siri exhibited. However, recent improvements made to the technology hinted that big changes…

Usually, tech companies keep each other at arm’s length, unwilling to share new technologies with the hope of besting their competitors. However, it appears that Microsoft and Amazon, two of the major players in the AI digital assistant arena, are…

Amazon had a record Christmas and its own Alexa devices, Echo Dot, Fire TV Stick, Fire tablet and Amazon Echo, lead the way. Sales were up over last year’s holiday season an amazing 9 times. “Echo and Echo Dot were…

Jeff Bezos talked Tuesday about the impact of its Echo product and the Alexa platform as science fiction becoming reality. He stated, “It has been a dream since the early days of science fiction to have a computer that you…

Amazon announced that Capital One will be the first company to provide customers with the ability to interact with their financial information through Alexa-enabled devices like the Amazon Echo, Fire TV, or the new Amazon Tap or Echo Dot. “Starting…

Amazon announced two new Alexa-enabled devices called Echo Dot and Amazon Tap. Describing the former, an Amazon spokesperson tells WebProNews, “Echo Dot is a hands-free, voice controlled device that uses the same far-field voice recognition as Echo. Directly connect Echo…

Starting today and over the coming weeks, Amazon will be rolling out a free over-the-air software update to Fire TV customers. It includes Alexa support for first-generation Fire TV and Fire TV Stick devices. It also includes improvements to Amazon’s…