Responsible for ensuring that a project meets its objectives, delivers the projected benefits, maintains its business focus and is well managed with clear authority, context and control of risk.

Responsible to keep respective teams focused on the achievement of the desired business outcomes and to be open with each other as to issues, problems, constraints and politics within their respective groups.

Establishing and maintaining a relationship with the customer that best suits the nature of the business, change programme and deliver according to the culture of the customer and supplier organizations.