Combining all of Neopost’s mechanical, electronic and software data, including PRO/Engineer design data, the integrated solution fully manages all Neopost product definitions and parts lists, as well as technical, electronic and logistical information. The solution also manages data- related internal services such as purchasing, engineering and factory processes. SMARTEAM has effectively enabled Neopost to replace numerous isolated, legacy applications previously in use.

Dassault Systèmes Services implemented SMARTEAM in two phases. In the first phase, consultants implemented the solutions for a small number of key users. Then, those users were instrumental in explaining the benefits of the solution when Dassault Systèmes Services rolled out the second phase of the implementation to a much larger group of users,

SMARTEAM’s multi-site and web capabilities enable 80 Neopost users to collaborate across three sites: 40 engineers in Bagneux, France, 30 users in a factory in le Lude, France, and 10 users in England.

"We now have a mature solution," said Jean-Michel Graillot, director of information systems at Neopost. "With faster reaction times now possible in the process of product definition and optimization, we can better meet customers’ needs. Our users have quickly and easily adapted to the new, integrated solutions thanks to the competence and experience of Dassault Systèmes Services."

"With this project, we were able to improve process and data management at Neopost and rapidly deploy a PLM solution that is both effective and easy to use," said Jean-Yves Yung, leader for Dassault Systèmes Services France. "Neopost is benefiting from the PLM business transformation that Dassault Systèmes Services can provide.

In addition, Dassault Systèmes Services, in collaboration with a systems integrator, has used SMARTEAM – Gateway to develop a bi-directional interface between the SMARTEAM PLM (Product Lifecycle Management) solution and Neopost’s existing SAP ERP (Enterprise Resource Planning) system. With the SMARTEAM-SAP integration, Neopost can now deploy more efficient workflows and execute product optimization more quickly and effectively.

Dassault Systèmes Services and Neopost are currently exploring the extension of the company’s integrated solution, including a possible link with a major Chinese supplier in 2005.