Tip: The ROM on this Phone supports OTA and is multi language. It is the official ROM which can be found on http://en.miui.com/download-299.html , also support google play and services.Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.Notice:This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.Xiaomi Mi5s is preorder now so the language and other information will be confirmed when it's on sale later. Thanks for your understanding!

Refurbished Product Disclaimer:
This phone is refurbished. It looks fine and works great. It may have some very minor cosmetic effects such as a scratch on the case or screen, however it has been fully tested by trained QC staff and is in full working condition. The product comes with a full 15 day exchange or 15 day free repair warranty for additional peace of mind.

Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

FAQ for Cell phones

Q

Can this item be shipped to my country?

A

We can deliver orders to most countries. For a detailed explanation about each shipping method, destination and approximate delivery time, please check our website: http://www.gearbest.com/about/shipping-methods.html

Q

Why can’t I hear any sound when making or receiving a call ?

A

1. Make sure the protective film has been removed completely;
2. Try to turn up the volume of the handset;
3. Try to change mobile signal in your area might be poor;
4. If you cannot hear the voice of the receiver, it might be the problem of the receiver’s phone or signal.

Q

What is the IMEI number of this device?

A

We cannot provide IMEI (international mobile equipment identity) numbers because each cellphone will be given a unique set of numbers after its assembly, We can’t open the packaging.

Customer Questions & Answers

By Carlos Nov-06/2016 05:11:44

Question:
Good evening. Could confirm the cell color. It is black or gray (deep gray)? Is there any prediction of when it will be available for purchase? Thank you

Reply:

Hello Carlos,

Thank you for your inquiry.

It is Black.It will be available in about 15-20business days.

Please feel free to refer to other color: http://www.gearbest.com/cell-phones/pp_471383.html?wid=21

Available shipping methods:

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.

72 Hour Price Protection Program

At Gearbest we work hard to ensure we can offer our customers high quality products at the lowest possible price. If you purchase a Gearbest product and find that the price has dropped within 72 hours of paying the order, we will refund the difference - no questions asked. Simply contact our Customer Service team at our Support Center with the details. Please note that our 72 hours Price Protection Program does not apply to Flash Deal products.

Price Disclaimer

Prices may fluctuate due to page caches, updates or sales ending; the most up-to-date price takes priority.