unbelievable worst customer service. I called to cancel 4 times. The customer services personal are the worst to deal with. they did not want to cancel my service even I told them I closed my business. They tried to charge automatically without my authorization. They...

When I call someone using my home phone the temporary number appears to the party, friend or family member. If they do not recognize that number they refuses to answer. It has been this way since we received the okay from ooma telo to start using our old home number. I...

I got an Ooma for two years. With a few glitches with my Telo it worked. Last summer service suddenly deteriorated so as to be unusable. I tried cancelling service. Ooma continued to bill me for six months after I cancelled service. I just got off the phone after being...

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Anonymous

Lois

Worst customer service in the world called to cancel and some man gave me a hard time DONIT USE OR BUY THERE SERVICES

I cancelled the service and ported the number to another service provider one year back . When i cancelled the service they charge me &25 for two months and i called them they will refunded and informed me that we cancell my service everything taken care. when i check...

Called Customer Support 3 times already this month to stop a particular scam caller using the caller ID Shawnee KS. Each time they say it is fixed. One time they transferred me to Tech Support who said they would call back and never did. The calls keep coming in each...

I cancelled my ooma in March. My card is set to auto pay the full balance each month. I was having health problems, so I did not look at the charges each month. Well in September I did, and I found I was still getting charged. I called ooma, and they verified I did...

Been with ooma for sometime and there service and delivery of product was always B+ until recently where they launched there new Premier service. Basically they are now charging for the very same service that was originally part of the purchase price--and trying to get...

I canceled ooma service 2-3 YEARS ago & they still send emails & call my cell phone claiming they're going to suspend service for late payment! The emails & calls are most common from January - July every year. The phone person, if you talk to them, assures they'll...

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We got this as a gift and tried it for a few months before realizing that the need for anything other than our cell phones and skype occasionally was pointless. Tried to cancel initially and they gave me the whole '3 months free for you to sell your device' shtick... I...