Participating in the Release Review Board in preparation for specific releases

3) Change Owners

Typically a Business Analyst that that is responsible for:

Gathering approvals for the change request

Representing the change request in the Release Review Board

Coordinating the business side of the change

Resolving any business issues the change may cause

4) Business Representatives

Responsible for:

Providing requirements for the change request

Participating in user acceptance testing

Providing business approval for release

5) Development Manager or Team Lead

Responsible for:

Creating change requests

Assigning change requests to developers

Creating transport requests

Releasing changes when the development is complete

6) IT Operator

Responsible for:

Performing transport exports and imports

Monitoring log files

Fixing technical problems during the transport process

What you can see from the roles and responsibilities is they provide a check and balance system, involve the business and IT and will ultimately lead to higher quality software.

I am curious how these roles and responsibilities match your organization? Any other roles or additional responsibilities you have? Please comment below or contact me directly using Twitter: @SAPChampions or E-Mail: mark.marcus@sap.com .