Name Change Requests

Candidates and CPhTs must notify PTCB as soon as possible if their legal name changes, or if their name appears incorrectly in their PTCB Account.

If the name PTCB has on file for a candidate does not match the name on the candidate’s identification, the candidate will be denied admission into the test center and will forfeit fees.

CPhTs who have had a legal name change must submit a copy of the original documentation (e.g., marriage license, divorce decree). Candidates who need to correct inaccuracies, such as errors and misspellings, must submit a copy of a valid government-issued photo ID.