David Barros

IT Project Manager, Consultant, PMP, Prince 2, ITIL v2011

About

My name is David Barros. I am an IT Project Manager, Web and e-Business Consultant. I have a passion for Project Management, Technology, Customer Excellence and helping my clients exceed their targets. I'm always building new and exciting projects for distinct business verticals. I help companies and clients build successful online solutions and services using creativity and innovation.

Employment

Project Manager, Various

April 2003 - Present

Managed a multitude of Projects that had a high visual and functional impact, ranging from e-commerce, B2B, customs, booking platforms, EDI, android/iOS apps, services, portfolio and personal sites.

Decisions involved listening to clients, building comprehensive requirement lists, and understanding their needs before making design decisions.

Implementation Manager, Descartes Inc.

April 2006 - Present

o Project leadership, team building, guidance and advice in all aspects of an implementation of Descartes’ solutions, overseeing international and multicultural teams;

o Stakeholder Management;

o Business and system processes’ requirements analysis and process improvement proposals;

o Usability requirements analysis, development of specifications and evaluation;

o System testing and QA;

o User documentation and training;

o Business Development management being country manager for Portugal, Spain, Italy and Middle East;

o Pre-sales, consulting and design of complex solutions;

o Specialization in industry’s own technologies, procedures and business;

Technical Analyst, Oracle

o Technical analysis and escalation of software issues and to the various engineering departments;

o Server down/emergency procedures;

o User account management and CRMS maintenance;

o Global software training and customer service in 3 languages;

o Active participation in training of new staff;

IT Technician, Globus

November 2003 - March 2005

o Progress in technical assistance skills acquiring a broad knowledge of software, hardware, telecoms and network setting up and troubleshooting;

o Development of interpersonal skills and good relationships with customers;

Skills

PROJECT MANAGEMENT : PMP, PRINCE 2

HTML5

WORDPRESS

E-COMMERCE

QA LEAD

iOS, ANDROID

PRE-SALES

BUSINESS DEVELOPMENT

ONLINE MARKETING

Education

Bachelor's Degree

'BUSINESS INFORMATION SYSTEMS'

University of West of England - Bristol, United Kingdom, 2003

Prince 2 Practitioner

Office of Government Commerce, U.K., 2008

PMP

Project Management Institute, U.S.A., 2010

ITIL v2011

Office of Government Commerce, U.K., 2011

Testimonials

I have worked several times with David and it has always been a pleasure.
His work has significantly helped us in the growth of our e-business.
David Barros is a true professional person you can trust and I would work with him again without any problem!
Stephane Bourgault, Director South EMEA at salesforce.com

David is an excellent team player, with a strong project driven approach to work. The ability to learn quickly and adapt in complex situations coupled with exceptional technical ability make David a highly sought after member in any group.
I enjoyed working with David, and would do so again.
Paul Adams, VP DSG INC

David provided effective analytic input and implementation advice during a web service implementation project.
He stands out amongst all the external consultants I have dealt with.
Thilankka Marasinghe, Consultant - Business Consulting at Virtusa