The majority of civil servants directly provide services to citizens. Research on civil servants’ activities in providing public services is one of the major research directions in public management. However, the role and impact of civil servants’ administrative identities in providing services is under-researched. It is not only because of the lack of empirical studies but also due to the variety of existing theoretical-methodological approaches. The article’s research object is administrative identities of civil servants. The main aim is to develop a theoretical analytical perspective for consistent and analytical investigation of the administrative identities of civil servants and their empirical expression. The bureaucratic identity is the understanding of oneself and one’s roles as member of the organization, which civil servants take on in their line of work. The most important part of civil servants’ administrative identities is the understanding and perceptions of such roles. Within the framework of street-level bureaucracy, the major administrative discretion-related behavioural traits of civil servants were identified, as well as the differences of various professional groups of street-level bureaucrats. However, except for a few recent works, the relationship between the sustainability and change of administrative identities of street-level bureaucrats as well as its influencing factors remain under-researched.[...]Straipsnyje plėtojama teorinė analitinė perspektyva, siekiant sudaryti pagrindą nuosekliai ir pagrįstai tirti valstybės tarnautojų administracinius tapatumus, pirmiausia viešąsias paslaugas teikiančių tarnautojų tapatumus. Straipsnyje peržiūrimi ir patikslinami pagrindiniai su administracinės diskrecijos naudojimu susiję valstybės tarnautojų elgsenos formų apibrėžimai, įvertinami artimųjų biurokratų profesinių grupių skirtumai. Derinant tris teorines prieigas (tapatumų teoriją, sistemos ir grupės kultūros teoriją bei artimosios biurokratijos teoriją), siekiama sukurti artimųjų biurokratų administracinių tapatumų tipologiją, išskiriant pagrindines artimųjų biurokratų administracinių tapatumų turinio sudedamąsias dalis (komponentus)