Terms & conditions page

By signing our Membership Agreement you are confirming that you have read and understood these terms and conditions and agree to be bound by them.

1.COSTS OF MEMBERSHIP

1)The start-up payments, the membership type and the associated lump sum or monthly direct debit membership fees, initial payment term and payment dates you have chosen are set out in the ‘My Membership’ box on the Application Form (the initial term is the first period of membership).

2)If you are paying by direct debit, your signature on the credit card or debit card form authorises us to use that card to take the monthly payment if we do not receive your direct debit payment for any reason.If you fall behind with your membership fees and this is not caused by a bank error we may charge reasonable administration fees, suspend or cancel your membership and we may pass your details to a debt collection company to recover any outstanding payments.

3)We may decide to increase our membership fees, but your fees will not increase in your initial term of membership (unless you do not provide ID for a membership type that requires it).We will give you 1 months’ notice of any fee change.If you pay your membership fees as a lump sum payment, we will only review your membership fees when your membership is due for renewal.

2.TEMPORARY ABSENCES FROM THE CLUB AND RENEWAL

1)Within your initial payment term and after at least 1 month of membership, you can freeze your membership for any period between 1 month and 12 months.There is no fee if this is for medical reasons as long as you provide acceptable medical evidence.In all other cases, there will be a reduced fee.Frozen months must be requested at least 5 working days prior to the first day of a calendar month and do not count towards your initial contract length.We can increase the fee for freezing your membership, but we will not do this whilst your membership is temporarily frozen.

2)If you pay your membership fees up front in one lump sum, your membership will automatically conclude at the end of the initial term unless you choose to renew it.

3)If you pay your membership fees monthly by direct debit, your membership will automatically continue at the end of the initial term, unless you give us 1 full calendar months’ notice for you to end it (you can give 1 months’ calendar notice to end your contract on the last day of the initial term).If your contract rolls over after the initial term, you can end your membership by giving us 1 full calendar months’ notice.You must pay your full membership rate during your months notice.Example: if you give notice to end your membership contract on any day in April, your full calendar months’ notice does not start till 1stMay and you will leave on 31st May.Your last payment will be for the month of May.

3.CANCELLATION

1)You can cancel your membership within 14 days of joining and we will refund in full any membership fees you have paid as long as we receive your cancellation notice within the 14 day period.

2)You can give notice of your intention to cancel by providing us with your membership number and confirming your wish to cancel in one of the following ways: – in person at the Club, by telephone 02392 473329 or by emailinginfo@bodyworx360.co.uk.

3)You can cancel your membership at any time if your circumstances change to such an extent that we are satisfied it is not possible for you to continue to use the Club, e.g. medical reasons, redundancy or you move to an area more than 5 miles away.

a)To cancel for a medical reason, you will need to give us notice (in accordance with Clause 3.2
above) and provide the documents that we ask for as proof of your change in circumstances by the end of the
month of notice in order to cancel your membership by the end of that month.

4)During our initial membership term you must continue to pay your membership fees each month until you have provided evidence of your changes in circumstance and we are satisfied with it.We will refund any fees that you have paid upfront for a membership period that has not yet passed.You can also cancel your membership if we seriously break these terms and conditions.We can cancel your membership if:

a)You have seriously broken the Club rules or any terms of this contract.

b)You do not pay any fee or charges within 7 days of the date it was due, and we have written to you and given you a further 14 days to pay (so the fee or charge is more than 21 days late).

c)For any other reason if we consider it necessary to end your contract.

4.DISCLAIMERS

1)You should take advice from your Doctor regarding your fitness and capacity for exercise.You are responsible for using all equipment and facilities correctly and reading Club signs.You agree to keep the conditions in the ‘Health Commitment Statement’.We strongly advise all members to complete an induction in the Club and you should ask for one if we do not offer you one.Our staff will show you how to use the equipment correctly but they are not medically trained and are not responsible for any misuse of the equipment.The way you exercise and use the equipment is your sole responsibility.

2)Personal Trainers are our Club are self employed and any service they provide is an independent contract between them and you.

3)We will not be liable to you for any loss, damage or theft of any property you bring onto our premise that occurs whilst the property is not locked away in a locker.The maximum compensation we will pay for any loss, damage or theft of property is limited to a total amount of £500 (for any one incident) if the loss, damage or theft is caused by the negligence of Bodyworx 360.You must keep to our Club rules, which are available to read in our Club.We may change our Club rules if this is reasonably necessary.

4)We can transfer all or any part of our rights or responsibilities under this contract to another organisation, but this will not affect your rights under this contract.

6)We shall endeavour to maintain a safe environment for you to enjoy your exercise.

7)We shall at all times keep any confidential information you afford to us regarding your health confidential.

If you are a wheelchair user or need assisted access we will make sure you have a proper induction to ensure you can use our facilities and equipment safely.At this induction you will need to complete a Personal Emergency Evacuation Form with the Club Management Team.

This agreement commences on the requested date in the declaration of the sign up process.

NO CONTRACT

You are not tied into a Fixed Term Contract; you can quit using the gym by giving the management 14 days notice.You don’t need reasons; simply cancel by giving notice as stated above.

MEMBER HEALTH ASSESSMENT DECLARATION

You warrant, declare and acknowledge that:

1)The information given by you in entering this agreement is correct and will be relied upon by us.

2)Our staff, agents and sub-contractors are not medically trained and should you have any concerns with your health and fitness you should seek independent medical advice before engaging in any physical activity on our premises.

3)To the best of your knowledge and belief you are in good health and not knowingly incapable of engaging in either active or passive exercise and that such exercise would not be detrimental to your health, safety, comfort, wellbeing or physical condition. Further, that you will advise us immediately should your health or vulnerability to injury change.

4)You accept that you that you’ve read and understood this agreement and all of its terms and conditions before confirming them below.

5)This agreement will become binding upon both parties once you confirm that you have read and agreed the terms of your membership and signed below.

DISCLAIMERS

1)You should take advice from your Doctor regarding your fitness and capacity for exercise.You are responsible for using all equipment and facilities correctly and reading Club signs.You agree to keep the conditions in the ‘Health Commitment Statement’.We strongly advise all members to complete an induction in the Club and you should ask for one if we do not offer you one.Our staff will show you how to use the equipment correctly but they are not medically trained and are not responsible for any misuse of the equipment.The way you exercise and use the equipment is your sole responsibility.

2)Personal Trainers are our Club are self employed and any service they provide is an independent contract between them and you.

3)We will not be liable to you for any loss, damage or theft of any property you bring onto our premise that occurs whilst the property is not locked away in a locker.The maximum compensation we will pay for any loss, damage or theft of property is limited to a total amount of £500 (for any one incident) if the loss, damage or theft is caused by the negligence of Bodyworx 360.You must keep to our Club rules, which are available to read in our Club.We may change our Club rules if this is reasonably necessary.

4)We can transfer all or any part of our rights or responsibilities under this contract to another organisation, but this will not affect your rights under this contract.

6)We shall endeavour to maintain a safe environment for you to enjoy your exercise.

7)We shall at all times keep any confidential information you afford to us regarding your health confidential.

If you are a wheelchair user or need assisted access we will make sure you have a proper induction to ensure you can use our facilities and equipment safely.At this induction you will need to complete a Personal Emergency Evacuation Form with the Club Management Team.

This agreement commences on the requested date in the declaration of the sign up process.