Registration - If you are already registered to use the Leisure Centre booking system then it will be the same log in details. If not you will need to have a valid membership i.e. Gym membership, Junior Membership or Leisure Card to register your details. If you experience difficulties registering please call us on 01604 838333 or give us This email address is being protected from spambots. You need JavaScript enabled to view it.

Multiple Memberships - Customers with multiple memberships are able to book more than one ticket at a time by inserting the membership numbers and postcode - this enables the customer category to be changed from Non member.

Scan Your Ticket - Once booked you can either print your QR booking code or show this to the Usher on your mobile device.

If you are a current member and your email address needs updating please contact Lings on 01604 837 300 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Payment Up front explained

Please note that all pre-made bookings will require payment at the time of booking by both members and non-members.

Our aim is to improve efficiency at reception and prevent unnecessary queuing to make payments, collect class receipts or to register as arrived.

Our normal cancellation policy will apply - see below

Pre-payment operates in centre as well as on-line. The most efficient way to make and pre-pay for a class or court booking is via our new on-line booking service.

Booking Policy

Direct Debit Member

Leisure Card Member

Non Member

Contract Booker

Booking Period

8 days

8 days

5 days

By Agreement

i.e. Mon for next Tues

i.e. Mon for next Tues

Payment Options

Pay on booking

Pay on booking

Pay on booking

DD/monthly in advance

Pay on booking (for extra bookings)

Credit by agreement only

Cancellation Policy

Cancellation up to 24hrs before – Phone to move the booking**

Cancellation up to 24hrs before – Phone to move the booking**

No refunds

1 month notice from club or ourselves

Cancellations within 24 hrs – will be charged

Cancellations within 24 hrs – will be charged

Credit transfer available in exceptional circumstances

Free activities included in membership i.e. Off Peak racquets & Classes : After 3 no shows booking privilege will be removed.