A CARE home in Weston has been ordered to improve its service and procedures after a surprise inspection was carried out earlier this year.

The Care Quality Commission (CQC) deemed that The Acer House Care Home, on Milton Road, ‘required improvement’ overall and in four out of five categories evaluated, which were safety, effectiveness, responsiveness and leadership.

A ‘good’ rating was awarded in the ‘is the service caring?’ category.

The home was visited in March over two days and inspectors spoke to 22 out of 52 residents.

There were problems identified with aspects of the home’s administration, but residents and their relatives told inspectors that they felt safe and that staff were ‘great and helpful’.