Rwanda power utility enhances operational efficiency

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From PHYLLIS BIRORI in Kigali, RwandaKIGALI, (CAJ News) – RWANDA Energy Group (REG) has embarked on a drive to streamline its business processes, improve corporate governance and enhance operational performance.Its companies have gone live with IFS Applications 9 in the first phase of the implementation of an Integrated Business Management Solution (IBMS).IFS is the global enterprise applications company.
The first phase of the project was completed in eight months and positions the organisation to drive efficiencies throughout its business and improve customer service by adopting industry best practices.
In the next phase, IFS and business partner Fluentgrid will roll out the customer management and incident reporting management solutions.
This phase is expected to be completed and launched by December 2017.The IFS solution will reach 1 300 employees across a 33-branch network countrywide.
Ron Weiss, Chief Executive Officer at REG, said the development of modern corporate management systems is critical in enhancing efficiency, accountability and transparency in their operations.
He said going live with the first phase in this deployment is an important step in our reform programme.
“Improving efficiency in the management of corporate resources will improve our consistency and performance throughout our operations. We want to thank the World Bank and our other sponsors and funders for their support,” said Weiss.
IFS South Africa Managing Director, Gawie van der Merwe, said with this implementation, REG was positioned to eliminate redundancies in its business processes and make way for a streamlined, lean and efficient operation.
“We thank the teams at Energy Utility Corporation Limited and Energy Development Corporation Limited for partnering with us to configure the solution and get it up-and-running in such a short timeframe. We believe that they will soon be able to start reporting ROI from IFS Applications.”
– CAJ News