In this section Hero Apartment's general housekeeping rules are explained. All owners corporations in Victoria have rules for the control, management, administration, use and enjoyment of the common property.

The rules are enforceable by the owners corporation and if there is a dispute, that dispute can be resolved by application to the Victorian Civil and Administrative Tribunal (VCAT). The tribunal can impose penalties for breaches of rules.

Despite the legalities, the rules are there to ensure high rise residential environment is a pleasant place to live in harmony with other residents.