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Joe Groch is the Director of Golf at the Glades Golf & Country Club in Naples, Florida and an Adjunct Professor at Florida Gulf Coast University in the Professional Golf Management Program. He earned a Bachelor of Science degree in Accounting from St. Joseph's University in Philadelphia. He has a Master of Professional Studies degree in Applied Statistics from Hodges University and has taken graduate level courses at the University of Wisconsin, Barry University, and the Wharton School of Business. Joe worked as a Manager of Accounting for Scott Paper Company and as President and CEO of DCI Inc., a value added micro-computer company. He was elected a "Class A" PGA of America Member in 1994. Joe has published a book as well as several peer-reviewed articles, and has presented his research in several international professional and academic venues as follows: Satisfaction: A Path to Success for the Golf Industry (2012): Motivating Golf Employees in SWFL (2013): GSI: Key to Golfer Retention (2013 Employee Satisfaction: The Way to Happy Golfers and Industry Growth(2013)-Book: Measuring Effective Golf Facilities (2014