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Ease of Appointment

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Bedside Manner

Spends Time with Me

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10 Patient Reviews

Highly Satisfied

33%

Satisfied

22%

Neutral

0%

Dissatisfied

6%

Highly Dissatisfied

39%

Easy Appointments

Promptness

Friendly Staff

Fair and Accurate Diagnosis

Bedside Manner

Spends Time With Patients

Appropriate Followup

Wait Time34.3 minutes

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Showing 1 - 10 reviews

1.0 of 5

July 24th, 2016

FIND ANOTHER DR IF YOU WANT GOOD OB CARE

Easy Appointment

Promptness

Friendly Staff

Fair and Accurate Diagnosis

Spends Time with Patients

Appropriate Follow-up

Always have to see PA instead of Dr Coulter smith. Once I had to wait 3 hrs after scheduled appt and wasn't told until I got there that she want even there, she was at hospital and had been for hours. They could h e called and let me reschedule instead of making me take off work and waste my time waiting. Then another time I had to see PA because dr was out of office but nobody told me she was on vacation that week until after I got there. PA is so incompetent, couldn't even stick me to take blood and tried 4 times! Then a phlebotomist that went to school for maybe 3 mos had to be called in after the PA tortured me. Then the PA told me she had no idea why I was passing blood clots the size of beef
Liver and no idea how to treat or stabilize me. That I should go to ER if I was worried! Then another time I was supposed to get an injection of medication that keeps me from going no to labor and they didn't tell me until after I took off work and sat there waiting that not only was dr coulter smith not available and I'd have to see the PA, they didn't have my medication available and it would be there tomorrow! Why waste my time? I'm looking for a new dr and might deliver baby in bathtub myself if I have to... So disgusted and irritated with this ob practice!!!

First, let me start by saying that I actually like Dr. Coulter Smith, it's her staff, one in particular, that I have a major problem with. Dr. Coulter-Smith delivered two of my babies and for that I am thankful. On my third pregnancy, I went in for a standard ultrasound around 8 weeks (I'm high risk) and the ultrasound technician said very nonchalantly "there's no heartbeat" and "why are you hear again?" as this was my 2nd ultrasound. She then sent me back to the waiting room, full of other mothers and children, to wait for the doctor. Nice way of treating someone that had apparently just miscarried. I left the practice immediately after that and it's taken me some time to actually get the nerve to post this. Many of the nurses there are rushed and too busy to give a darn as well. But this ultrasound technician will never ever be forgotten for the manner in which she treated me. Disgusting.

11 years ago I was 17 years old and I became pregnant. By the time I confessed to my parents and found Dr. Coulter-Smith I had turned 18. On my very first visit with Dr. Coulter-Smith she was rude, very short with me, and basically dismissed me because of my age. I saw the midwife in the office for the remainder of my pregnancy, except for a couple of visits where she wasn't available. During those visits, again, Dr. Coulter-Smith was very rude and made me feel bad. A few years ago I had a gynecological emergency and was refused because I didn't have an appointment, but they couldn't see me for 3 weeks. So I turned to my family physician who examined me and ran tests. She also called Women's Integrated, furious, and had me go back for examination. Dr. Coulter-Smith walked into the exam room, glanced at me and informed me that I have genital herpes. I tried asking questions and she stopped me before I could get anything out of my mouth. She wouldn't even consider any other explanation. And she didn't take any blood or samples for testing. A few days later, my family physician's office called me and informed me that the tests they ran showed I had a severe yeast infection, not herpes.

Dr. Coulter-Smith is the perfect combination of knowledgeable and kind that is so rare in a physician. Her nurses and techs are also wonderful. I wouldn't want anyone else to deliver my three girls! The only negative is that the office wait times are often very long. I know this is common in obstetrics, but the fact that she does not see patients on Fridays and that her wait times are often long can be frustrating, particularly if you are having a difficult pregnancy.

Dr Coulter-Smith deliverd my daughter 10 years ago & I've been with her practice as she has grown. There has most definately been some growing pains during this process. Not only has Dr Coulter-Smith delivered my daughter, she has also performed surgery on me removing an ovary & also LEEP proceedure. I find Dr Coulter-Smith to be extremely knowledgeable & creditable! I've recommended her to several of my friends & they are now using her & are also extremely happy with her & her care. LOVE HER!!!!

Pros: I really like this physician. She is very knowlegeable and aggressive in her treatments. Cons: Nurse (in office) makes you feel like whatever the issue is, she has more important things to do. Nurse (phone) is helpful and friendly. Some office staff are nice, some are abrupt. Also, this being a woman owned ob/gyn, they should know that a small paper drape during exams is not suffcient.

Dr. Coulter-Smith is okay but Im not so crazy about her nurse. Her nurse is not very nice, nor the knowledgable. I can hear she talked negative about me while I waited in the room. If you are expecting the better bedside manner, I recommend Dr. Walters at the same office. She's the sweetest and spend more time to talk and explain things.

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