3. Now check your email -- you should have an email with the subject Reset password instructions with a link to change your password.

Note: changing your password will automatically sign you or anyone else out of your Joist account from any other devices — they will have to sign in using the new password.

If you do not see the email in your inbox, try checking your junk mail. You may also need to check your spam or filter settings and ensure to that noreply@email.joistapp.com is allowed to send emails to you and then try the process again from the "Forgot your password?" link on the Sign In screen.