Customer Service

Enova makes customer service a priority to ensure you are happy with your experience.

Enova Illumination cares about providing you with the highest performing, most innovative and most durable LED surgical headlights on the market. We also care about responding to your questions and service requests as well as processing your orders quickly and seamlessly. To provide you with the industry’s finest service, we strive to meet the following promises:

All requests, questions, and complaints will be responded to within one business day.

All Enova Illumination goods will be shipped next day upon receiving an order. All goods are shipped by UPS Ground and should arrive within 5 to 10 business days after purchase. Expedited shipping options are available for additional charge.

We stand behind our Evaluation Program. Evaluation headlights are available upon request with no obligation, no risk, and no charge.

We are committed to supporting medical mission work throughout the world and donate LED surgical headlights for this use. While we have a limited quantity of headlights available for medical mission work, we will fulfill requests as quantities permit.