Perhaps. Would you rather pay an extra $50 to get a custom certificate back? I think the whole idea was to do this in a way to keep costs down.

In my book $150 deserves more than a stamp that I can barely read on a piece of paper that I provided. A form letter from them would cost them no more than 50 cents, and yes, I would send them $125.50 to get something a little more susbstantial.

50¢ would barely cover the postage; assuming the letter was sent within the US. There would be other costs involved including labour, IT support, etc. Who enters the info for the form letter? Or who writes the program to extrapolate the purchaser info from their database into that form letter?

As it stands right now all they have to do is check of a spot on their database saying it has been paid for, rubber stamp and mail it back.

I can tell you first hand that the systems required to do what you are suggesting cost money. When a business has to spend money- they pass it along to the consumer. FR has found a way to offer something at the lowest cost possible. I have 2 forms of proof of payment (copy of my cheque being cashed and the form from FR); which is all I need.

Got mine! Dealer never mentioned it, learned about it here. Sent in $150 over 2 weeks after purchase and got the verification back in about 2 weeks. All they do is stamp the form you fill out and then send it back. Pretty chintzee I think.

Glad you got it - my dealer didn't say anything about it either but according to FR they are not required to do so.

Times have changed and less "official" paperwork are starting to be more common. I was expecting it to look differently too but the most important part would be that it's in the computer system.

50¢ would barely cover the postage; assuming the letter was sent within the US. There would be other costs involved including labour, IT support, etc. Who enters the info for the form letter? Or who writes the program to extrapolate the purchaser info from their database into that form letter?

As it stands right now all they have to do is check of a spot on their database saying it has been paid for, rubber stamp and mail it back.

I can tell you first hand that the systems required to do what you are suggesting cost money. When a business has to spend money- they pass it along to the consumer. FR has found a way to offer something at the lowest cost possible. I have 2 forms of proof of payment (copy of my cheque being cashed and the form from FR); which is all I need.

They already mail you back the piece of paper you sent in, how is sending back a form letter going to cost more in postage? Where are these huge development and labor costs you are talking about? There is no additional labor involved except typing your name into the letter. So you're saying all they do now is open your envelope, slap a stamp on it and send it back in another envelope? So they don't enter your name in a database saying you have 2 years of coverage? If this is true, it just proves the point that you need more proof than just a stamp on a piece of paper that the customer has filled out. I still think it's a good deal, I just expected more from them than what I got

Forest River already has your name, address, Vin # and all the "STUFF" that is covered under the $150.00 extended warranty.

I received the same paper I sent in, had been stamped, mailed back to me within seven days. I really do not see what all the complaining is about??

The one year warranty has simply been extended by one year, maybe some people want a warranty policy that double talks, is 99 pages long, finger prints, photos, copies sent every department at Forest River, voted on by the stock holders before it is accepted ?????

Forest River already has your name, address, Vin # and all the "STUFF" that is covered under the $150.00 extended warranty.

I received the same paper I sent in, had been stamped, mailed back to me within seven days. I really do not see what all the complaining is about??

The one year warranty has simply been extended by one year, maybe some people want a warranty policy that double talks, is 99 pages long, finger prints, photos, copies sent every department at Forest River, voted on by the stock holders before it is accepted ?????

Oh well, just my two cents

I merely suggested that what we get back is chintzee. The other guy went all over the edge suggesting I wanted a $50 dollar certificate that would require a 300 person office supported back a super computer running at the speed of light to produce this form letter (see I can exaggerate like you 2 also ).

You all can be happy with the stamp all you want, I would prefer something a little more, lets say, professional.

Is everyone on this forum so uptight someone can't say something without getting their butt jumped? I sure hope not, I will have to move on if that's what the members are like here.

The reason the dealer wants you to buy their extended warranty is the fact it is NOT their warranty. It is an independent insurance company. The dealer gets 50% of the premium and their part is NOT refundable if you cancel the contract. Found all this out the hard way.

FR does not require dealers to notifiy buyers of the offer (per phone to FR). It was easy to call FR and ask for the warranty and get it taken care of in minutes. The first time I call I was connected to the wrong person and was told it wasn't offer on my unit. A few months later I call and asked for the department for the extended warranty and got it added on in minutes. I was sometime like 8 or so months into the first year when it was added on.