Latest revision as of 18:54, 18 December 2009

Received ERROR_SCRIPT_NAME = 6 on IVR Service

Problem Summary

The ERROR_SCRIPT_NAME = 6 error code is received on the IVR Service.

Error Message

ERROR_SCRIPT_NAME = 6

Possible Cause

The VRU Script Name data that is passed from the Unified ICME to the IVR Service does not contain the expected components. These components are micro-application name, media file name, and media file type.