Astonishingly in Part 1, Graph 1.8 ‘Do you collect deposits or retainers before starting work?’ reports that over 50% of people do not collect a deposit before they start work, this really shocked me! Roan let me know that this number is in no way skewed by small business owners and that the percentage is very similar for just freelancers. Scary stuff, I hope that everyone reading this takes deposits before they start any work?

I honestly can’t believe that people would be so stupid as to start work without some form of commitment. Then again, I guess if people are doing comp work to get jobs in as many cases as still occurs and people still offering full websites for under a grand I probably shouldnt be surprisedâ€¦

Unreal! I don’t even add people to my calendar until I’ve received 25%. The way I roll, is 25% at the time of booking, and another 25% just before the project kicks off. The remaining 50% prior to hand-off/launch. This guy isn’t getting burned!