Access Guide

The hospital is located in Whitechapel, east London. The main building is off the A11 Whitechapel Road.

There are a small number of parking spaces for Blue Badge holders only outside the Emergency Department. These are reached using Cavell Street then Raven Row, off Whitechapel Road. There are also a small number of Blue Badge bays outside the Royal London Dental School, reached using Turner Street off Whitechapel Road. There is provision for dropping off but no parking at the rear entrance in Stepney Way. Whitechapel Road is a no-stopping zone. There is very limited pay and display parking in some of the surrounding streets at the rear of the hospital.

TFL buses 25, 205, 254 and night buses N205 and N253 travel along Whitechapel Road in both directions. Westbound (towards central London) the nearest bus stop is Whitechapel Station Royal London Hospital Stop A. Eastbound (heading out of central London) the nearest stop is Whitechapel Station Royal London Hospital Stop B. All London bus services have an automatic powered ramp at the central door and designated space for a wheelchair user. An Oyster card, contactless bank card, prepaid travel card or travel pass is required to travel on London buses.

The nearest station is Whitechapel Station, served by London Overground services. Due to Crossrail Construction works the station entrance has been temporarily relocated from Whitechapel Road to Court Street. Directions back to Whitechapel Road are clearly signposted.
There is no step-free access to the Overground line at this station. There are 50+ steps from platforms to the street.
The nearest station with step-free access from train to street is the Docklands Light Railway service at Shadwell. This is about 10 minutes walk south of the hospital.

Whitechapel Station is also served by the Hammersmith & City and the District Underground Lines. Access is via the same temporary entrance on Court Street.
There is no step-free access to the Underground lines at this station. There are 30+ steps from the platforms to the street.

When the new Crossrail construction work is complete in December 2018 there will be step-free interchange between all services at Whitechapel Station and step-free access to the street from the redeveloped entrance on Whitechapel Road.

Access to Ward 11C is via the Stepney Way Entrance (nearest) or Main Entrance - Whitechapel Road.

From the Stepney Way Entrance, go through the doorway to the right of the entrance foyer.
Continue ahead past the Air Ambulance Kiosk towards the double doors on the far side.
There are toilets, seats and a refreshment kiosk in this area.
Go through the double doors and continue ahead ignoring lift core 4 to the left and the stairs to the right.
Go through the next double doors then take the doors to the right into lift core 5.
Take the lift to the eleventh Floor.
From the lift lobby, turn right in the shared waiting area.
Go through the double doors and turn right into the corridor.
The entrance to Ward 11C is on the left, just before lift core 4.

There is step free access, via lift, to Ward 11C.

Ward 11C is approximately 30m from the lift core 5.

There is a/are manual, heavy, double door(s) between the Stepney Way Entrance and the department/service.

Wayfinding signage is provided.

There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.