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Telstra – dealing with 6

So, for Matt Dooley, after 4 months of dealing with Telstra, trying to “get his NBN connection properly installed,” and the intervention of 3 Police Officers, which has been quite helpful, it’s “all still barely working and the case manager refuses to call me.”

If we go to the Telstra website and click on “Support,” we are taken to pages and pages of stuff. Hopefully, everything we might ever want to know is there somewhere. But WE are supposed to find it!!!??? To us, this is nothing short of bizarre!