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Nathan Hotel

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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

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Requested for twin for both platinum rooms at the reception before we left for macau but my request was 'forgotten', hence my parents had to wait for an hour for the other room till 3pm, reception compensated with late check out at 1pm but keys given were forbidden to enter by 12 noon, very unsincere compensation. after such long wait for the room, room was found leaking water, carpet was wet after bathe in the night, did not request for new room though, toilet bowl not flushing well and choked the next morning. Receptionist did apologise but was unsincere since we were checking out anyway, nothing can be done anyway. We have paid more for platinum room but it was smaller than Nathan floor room, such a disappointment, will never return to this hotel ever.
Excellent service by concierge only not reception

Breakfast standards varies everyday, sometimes better. Nathan rooms are expected large & spacious, elderly people loved the rooms. Great experience till the last day (left for Macau and Guangzhou). Service standards of reception and room expectations fell tremendously after returning on 6 may. Platinum rooms was smaller though higher floor. Receptionist did not 'recorded' or noted my request for 2 rooms of twin beds, hence waited till 3:30pm. Room number 1315: carpet was wet after bathe at night from shower room to bedside. Toilet bowl flashing system not working well, choked early in the morning. Room key cards not programmed till 1pm checkout time as promised. Although receptionist apologized for bad room, apology was insincere.
Staff at concierge always maintained good service standards and approachable. Limousine service was expensive but chauffeur was professional and polite.