CottonVale Privacy Policy

We take our customer's privacy very seriously, and do not pass on any
information or data collected on our customers, to any third parties for
mailing or marketing purposes.

Why we need to collect information

The information we collect about you, is necessary to process your order, and to help us to provide you with the best possible service. We never pass your personal details on to any third party company for marketing or any other reasons.

The information that you provide is used for fulfilling your order, responding to your requests, customising future shopping for you, improving our service, and communicating with you.

Encrypted Information

All information relating to credit card processing is encrypted using high-level SSL encryption technology, the most advanced security software currently available for online transactions, and is never stored or accessed by CottonVale.

We are fully committed to protecting your privacy and use any information collected, in accordance with the Data Protection Act 1998.

Our Email Newsletter

We enjoy keeping in touch with our customers, and an important way of doing this is through our news emails. Our emails keep our customers uptodate with our latest product launches and the special offers, promotions and discounts available from CottonVale.co.uk.
If you have purchased from the site, or opted in to receive our CottonVale news, but would now like us to stop sending you this information, please click on the unsubscribe link on our latest email, or you can email us at sales@cottonvale.co.uk.

The information we collect in order to fulfil your order includes:

your name

address

phone number/mobile

email address

credit/debit card details for completion of your transaction.

The information we hold will be accurate and up to date. Should you wish, you can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

Securely held personal information

The personal information which we hold will be held on secure servers in accordance with our internal security policy and the law. We will not transfer your information outside the EEA (European Economic Area).