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1018

Greetings,
I have been unable to restore my previous bookmarks due to the recent Firefox update.
I have tried to ctrl+shift+B and try to import my bookmark in the backup … (ulteriori informazioni)

Greetings,

I have been unable to restore my previous bookmarks due to the recent Firefox update.

I have tried to ctrl+shift+B and try to import my bookmark in the backup file in my profile folder but whenever I try to import my bookmark from the backup folder it says "unable to process backup files".

I also tried to change the file extension from .jsonlz4 to .json ,still not working...(unable to process file).

Please help me get my bookmarks back, this is so frustrating.. Also needless to say im totally clueless in terms of computers (I am 62 years old),It took me 2 hours to understand and try to follow the instructions in similar post, Im not even joking... could you please use simple language and instructions in order to help ?

118

I have had this problem for a few months now and eventually just stopped using Firefox.
I had tried the various suggested fixes to no avail.
- rebooted
- tried running in… (ulteriori informazioni)

I have had this problem for a few months now and eventually just stopped using Firefox.
I had tried the various suggested fixes to no avail.
- rebooted
- tried running in safe mode with no antivirus programs
- renamed the places.sqlite file
- I deleted Firefox, downloaded and installed it again with no success. I am concerned that not everything was removed on the Windows 10 uninstall process.
- Have checked my Antivirus (Bit defender) logs and don't see any Firefox files locked/etc by Bitdefender

5

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59

My firefox was running slow so I shut it down from task manager. When I opened it back up i got a pop up saying something about a refresh I wasn't thinking and click yes … (ulteriori informazioni)

My firefox was running slow so I shut it down from task manager. When I opened it back up i got a pop up saying something about a refresh I wasn't thinking and click yes and it wiped everything off my browser. I tried looking in the options and saw no way to retrieve my data from my account which I thought was suppose to be backed up to my account. Why else would I be syncing to an account. So after that failed. I tried system restore to earlier that day. When I opened firefox everything was still gone. I then went back 4 days way before the refresh. Still firefox bookmarks and everything else was gone. I saw in a youtube video where you can find a back up on you computer and replaced the profile it gave me a error about profile can't be loaded. So I reinstalled firefox and still got the same error. I've tried reinstalling it like 10 times now.

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56

I can't restore bookmarks or create new ones since a firefox update. It is like the whole bookmark tool stopped working. There is a red note saying the the system (or fil… (ulteriori informazioni)

I can't restore bookmarks or create new ones since a firefox update. It is like the whole bookmark tool stopped working. There is a red note saying the the system (or file) is in use somewhere else, which it is not.

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I use a number of sites almost weekly for my business. I have been able to bookmark links on Chrome but when I try to do the sale for Foxfire, I get an error that these s… (ulteriori informazioni)

I use a number of sites almost weekly for my business. I have been able to bookmark links on Chrome but when I try to do the sale for Foxfire, I get an error that these sites are not trustworthy and cannot be saved. How do I override this problem so I can save these bookmarks or do I need to go back to Chrome?

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Don't know what I did, but my bookmarks seem to be gone. I went through one process as outlined here and was able to get them, but when I closed and re-opened firefox the… (ulteriori informazioni)

Don't know what I did, but my bookmarks seem to be gone. I went through one process as outlined here and was able to get them, but when I closed and re-opened firefox they were gone again. Help would be appreciated.