Who’s the Boss? How to Identify & Successfully Engage Four Generations of Staff & Members

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For the first time, Association Executives/CEOs are working daily alongside four different generations of staff and volunteer members. Understanding each group’s unique wants, needs, talents and challenges is essential, if you are going to establish a successful working environment for everyone – including yourself! Get an introduction to each generation; learn about your own personality type and generational style – and how it informs your choices and your opinion of others; and how establishing commonality and bringing out the very best in each person will smooth the waters of your professional life.