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Our parcels are well received. Even before they arrive.

For your customers the shopping experience
doesn't end until they actually have the goods
in their hands. This is why we do everything
we can to make it as easy, safe and convenient
as possible for your customers to take delivery
of their parcels. We'll be happy to make you an individual offer.

With our services consignees can track their parcels live on an online map and are notified down to the last 30 minutes when they will arrive. And if this is not convenient, they can change the day or place of delivery. We call these services "Live-Tracking", "Predict" and "Redirection" – your customers call them "brilliant".

Good for the consignee. Even better for you.

First-time delivery

To make sure parcels arrive reliably at the first attempt, we use Predict to notify consignees exactly when we'll be making the delivery.

The new parcel delivery freedom

We deliver in whatever way is most convenient to your customers by providing them with a number of options for redirecting their parcels.

We make your customers happy

How do we do this? Quite simply by taking customer feedback seriously and constantly optimising our services.

No more missed parcel deliveries.

Your customers specify the When and Where: with the Parcel Navigator and the DPD App we provide unique flexibility – combined with parcel deliveries which are fully in line with the wishes of the consignee.

Individual preferences, such as delivery of all parcels to a favourite parcelshop, or a general deposit okay

Five redirection options, for example delivery to a neighbour or on a different day