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you get this message when there is some hardware which is incompatible or fails / crashes during the installation of OS since you have tried a different hard disk already it cannot be that so try with a different Ram or update bios / replace motherboard.

Have you installed the driver for the device yet? If not, go to this page & click on "Driver for PC" & follow the installation instructions.

If you've already done this before, just uninstall the current driver installation, re-download the file and reinstall it. If the issue persists, try a different USB port and as a last resort, test the camera on a different computer.

This device should have no problems working with Windows 7 unless there's something wrong with it.

1. Download the latest Chicony (or Suyin) driver for Windows 7. Check here: http://support.asus.com/Download.aspx?SLanguage=en&m=Camera&p=3&os=)2. Extract contents to desktop.3. Click the ORB button. right-click on Computer and select Properties.4. Select Device Manager.5. Click on Imaging Devices to show the name of the webcam.6. Right-click on the name of the webcam and select Properties.7. Go to the Driver tab. click on Update Driver. a new window should pop-up.8. Click 'Browse my computer for driver software'. select 'Let me pick from a list of device drivers on my computer'.9. On the next window, it'll give you the current driver. click 'Have Disk'. click Browse. Browse to the desktop and select lastest driver that you've downloaded. it'll be then added to the list of drivers. select the new driver and click Next. Just follow the prompts so that it'll install the new driver.

If still this does not work, try this: Re-install the camera virtual camera using your ASUS hardware disc and follow this step.