A domain name allows your friends or customers to find you at your unique root address on the Internet.
Using a domain name you are making your album web site more accessible to your visitors.
Besides, your album will get a more professional profile.

How much does it cost?

Free user - Free of charge. The free user can use an album name free of
charge until other people are intend to be the premium user of the domain.

Premium user - Paid the annual premium fee US$5. The premium user can use an album name
and keep the name after the annual premium fee is paid.

Third level
album.hk domain names are free of charge for free user but provided under the condition you keep your contact
information updated and without any body interest in being the premium user
of the name. If somebody interested in the domain name, which you are the
free user, we will inform you to upgrade to be the premium user of the
domain name and pay the annual premium fee. If you do not register as the
premium user in 72 hours, the name will be transfer to the new premium user.

How long can I keep a domain name?

Indefinitely, while you paid the premium fee annually, do not violate our
terms of service and while there is no other people want to be the premium
user of your name if you are free user.

Is there a limit to the number of album.hk domain names one
organization or person may register or a limitation as to where that company or person
must be located in order to register a album.hk domain?

There is no limit. Any person or single organization located anywhere in the
world may register any number of names as long as they follow our terms and
conditions.

What is the difference between album.hk and a .com domain name?

The major difference between a album.hk domain and a .com domain
is that album.hk is new and consequently most names are available. Whereas .com is
associated with companies, album.hk can be used by as an album especially in
Hong Kong. Both, album.hk and .com domain names have identical
global access.

Can I delegate a album.hk domain like a .com domain?

No. At this moment, the album.hk name is just design for web forwarding. It
is not possible for the user to configure it to use DNS service. We may
expand the service if the need is there.

How long after registration application is submitted will it
take for a name to become active on the Internet and how will you be notified?

When your registration is successfully processed, you will be notified immediately by
email. It is important that the email address be a working address or your registration
may fail. Your domain name will become active on the Internet immediately.

Is it possible to register myname.album or myname.hk?

Unfortunately not for "album", because it is not a top level domain. Top level domains are
for example "com", "net", "info" and "biz". You can register a domain like myname.hk
but you have to buy it at
HKDNR.

Will you add other domain extensions such as myname.xxx.hk or myname.yyy.hk?

We like album.hk because it sounds good, it's quite short and easy to type, spell and to remember.
If we find another domain with all these features (and not registered by someone else) it will be
added to our service.

What characters can an album.hk domain name have?

Names may not begin or end with a dash, and upper case and lower case are treated as lower
case only. Besides the - character, only alpha characters a-z are accepted. As
few as 3 and as many as 20 characters are permitted.

The domain name I want is taken, what can I do?

You can try different variations of the requested name. For example,
myname.album.hk,
my-name.album.hk or any other variation of what you want. Remember, information to the
left of the album.hk is not case sensitive so variations in capitalization will not work.
MYname.album.hk won't work if myname.album.hk is already taken.

Once I register my album.hk domain name, how do I access my web site?

If your registration was successful you can access your web site by typing
www.yourname.album.hk.

I don't receive the mail with the activation code. What should I do?

Try to sign up again.
If the process fails again, sign up from another e-mail address. Make sure the messages
are not blocked by a spam filter.

This can be done from the Member's information form:
1) Log in
2) Change your password
3) Click "Go"

That's all. Use this form to keep your e-mail address current, case else you can lose your
domain.

I lost the password, what can I do?

Click on 'Member Login' and when your browser asks for password click cancel. Then, enter your
e-mail address or your domain and the system will send you a mail with the password.

What can I do if I have no access to my email?

Send us all information about your account such as your name, e-mail
address, domain name, registration date (approx.). We will attempt to
reach you at the primary address.
Recovering access to your account may take some time, because it is a manual process and we
will do it only if we have free time. Support will reply other requests with higher priority.

Send us all information about your account such as your name, e-mail
address, domain name, registration date (approx.). We will attempt to
reach you at the primary address.
Recovering access to your account may take some time, because it is a manual process and we
will do it only if we have free time. Support will reply other requests with higher priority.

What is the album.hk domain policy concerning trademarks and
registration of names in the album.hk third level domain?

We will accept any name for registration and activation, and will not deactivate any name
for any reason excepting unlawful use or violation of our terms & conditions.
The album.hk domain registry is not bound to maintain a name registration in active status
if this agreement is violated. Registrants may also wish to consider putting any trademark
disputes before the World Intellectual Property Organization's domain name challenge panel
for resolution. We can only help you to make contact with the registered keeper of the
domain and advise them of your concerns. Each registrant in the album.hk domain can modify,
transfer and delete their domain name using the on-line setup to minimize infringement.

Where does the album.hk Domain name come from? Is it an official
name, and if so, why isn't HKDNR managing it?

The .hk top level domain is an official domain name which is
administered by HKDNR.
album.hk is the organization (to which album.hk refers) that manages all sub-
domains of album.hk.
If you want to register a .com you should look at the Network Solutions web
site and if you want to register a .hk second level domain you should look at the
HKDNR web site.
album.hk is the only organization that registers album.hk names.

How is this service financed?

album.hk gets revenues from the premium fee.

I wrote a mail to support but I got no reply. What's wrong?

Support response time is very variable. You can get a response within 5 minutes or within one
week depending on the load of work. When the staff is focused on development or maintenance it
may take longer. Don't hesitate to send your mail again if you don't get a timely response and
let us know if you managed to solve the inconvenience by yourself.