CITI MOBILE BANKING

Experience Banking at Your Fingertips

Managing your investments in Singapore is now easier with our mobile banking app. Citi Mobile® App lets you stay on-the-go and enjoy full control over your finances at all times. With a clear, easy-to-use design and interface, Citi Mobile® App allows you to check your account balances, recent transactions, make payments, transfer funds and much more.

Download the Citibank IPB SG App :

Citi Mobile® is available for download from the App store and Google Play store of the following countries: Australia, China, Hong Kong, Korea, India, Indonesia, Japan, Malaysia, Philippines, Singapore, Thailand, Taiwan, United Arab Emirates, United Kingdom, United States of America and Vietnam.If you are having difficulties downloading the app from the App Store, click hereClick here to view our latest security message regarding Apple iOS and devices.For other handsets Access via your mobile browser at www.ipb.citibank.com.sg

FEATURES

Here are some features of Citi Mobile®:

Touch IDTM Sign On iPhone users can sign on to the Citi Mobile® App quickly and securely with their fingerprint.FAQ

Citi Mobile® Snapshot View your account balances without having to sign on

PIN Reset Now you change your PIN wherever and whenever you need to on Citi Mobile®

Language preference Easily switch between the English and Traditional Chinese language.

Enhanced trading tools Add your favorite stock to an existing Brokerage Watch List, view stock performances with different period options and so much more.

Transaction Access View up to 150 of your latest transactions at a touch.

What's available on Citi Mobile® App:

Self-service Banking Services

Register for User ID & Password

Reset User ID & Password

Reset ATM PIN

Sign on with fingerprint

Enable Citi Mobile® Token

Link Debit Card to different currency checking account

Report lost card & request for replacement card

Card activation

Activate card for overseas usage

Reactivation of inactive accounts

Locate ATM & Branches

See account balances

Transfers & Payments

Add payee

Manage payee

Payment & transfers*

Setup recurring payment

Investment Services

Brokerage

Stocks analysis by Thomson Reuters

Save stocks you are watching for easy viewing

Trade stocks

View holdings & transaction history

Set alerts to help you monitor stock prices and order processing status

Foreign Exchange(FX) Trading

Overview of currency pairs performances by Thomson Reuters

See FX rates

Trade FX

Transaction history

Set alerts to keep you informed of price movements and executed orders

Time Deposits

See rates

Establish Time Deposits

See Time Deposits summary

Investment Insights

Total Wealth Advisor

View your portfolio & the financial goals you have set with your relationship managers

*Please note that the limit per transfer via Citi Mobile® App is SG$10,000, up to the daily limit according to the mode of transfer. Click here to see the charges and transfer limits for the various types of fund transfers.

You can register on Citi Mobile® App if you have a Citibank Checking, Savings or Ready Credit or Credit Card account. However, if you already have a Citibank® account, but need a User ID and Password, go to the Citi Mobile® App Sign On page and select Register.

Your fingerprint information is stored on your Apple device's Secure Element. Once you enable Touch ID as a Sign On method for your Citi Mobile® App, an encrypted token is created and stored in Citi Mobile® App and our Citi system.

Enrollment of Touch ID Sensor for Citi Mobile® App is valid for 45 days. If you have not logged into the Citi Mobile® App by manually entering the password, Touch ID Sensor will be disabled for Citi Mobile® App. This will not impact any other Touch ID Enrollment you have on your device.

Touch ID recognizes all fingerprints registered in your device. For security reasons, we recommend that you do not register third party finger prints in your device. This is to protect not just your Citibank account but the rest of your personal details in your phone.

Quick links

iPhone is a registered trademark of Apple Inc. The trademarks, service marks and company names used above are the property of their respective owners.

Android is a trademark of Google Inc.

Some or all of the services (including payments and transfers) that may be accessed through Citi Mobile® or Citibank Online may not be available during our scheduled maintenance times. In the event of such unavailability, you may call our 24-Hour CitiPhone Banking at +65 6224 5757 or contact your Relationship Manager for further assistance. Citibank exercises no control and assumes no responsibility for any delay, misconnection, variation in response times and connectivity of any Internet Service Provider (whether local or overseas) through which access to Citi Mobile® and/or Citibank Online is affected.

Citibank does not charge you a fee for using Citi Mobile®. However, charges from your wireless carrier may apply.

All payments and transfers are subject to the Citibank Online User Agreement. Citibank full disclaimers, Terms and Conditions apply to individual products and banking services.

Click here for more details on how to take preventive measures to safeguard yourself against online threats.

If you are experiencing difficulties finding the Citi Mobile app via the App Store, rectify the problem by changing your iTunes & App Store Country setting to Singapore. After doing so, the new Citi Mobile app will be available for download in the Store.

Launch "iTunes & App Stores" under settings

Click on "Apple ID"

Click on "View Apple ID"

Click on "Change Country or Region"

Select "Singapore" as the region

Now you can go to the app store and search for Citibank IPB SG to download the app

Note: To continue accessing your country's App Store, you can follow the above steps again to switch your iTunes & App Store country settings back to your preferred country or region.