Known Issues

In this section you will find solutions to known issues that we have came across while testing communication between Adaptive Vision products
and different camera models through GigE Vision.

Imaging Source Cameras

There might be problems with image acquisition from Imaging Source cameras through GigE.
It's caused by the implementation (regarding caching and packet size) of GigE Vision standard in those cameras and as
a result no image can be seen in Adaptive Vision Studio (the previews are empty during program execution).

To resolve this issue, a camera restart (this has to be done only once, after you encounter the problem with image acquisition) and changing some parameters
in Adaptive Vision GenAPI configuration are required. Parameters which should be changed are:

Enable GenAPI Cache (should be set to False),

Disable Packet Size Negotiation (should be set to True),

Enable Constant Packet Size (should be set to False).

You can change these parameters in the GigEVision Application Settings Tree (Tool » Manage GigE Vision Devices... » Tools » Application Transport Settings).
Make sure that each of the three parameters mentioned above is set to the proper value in this tree.