This is a good place to work. I like the atmosphere and the people I work with. The location of the office is very close to my house. I have learned a lot about follow up paper work and how much customer don't hear you even when you repeat yourself.

AAA Carolinas is a great place to work. It's the type of place that you can walk down the hall and run into the president of the company and have a conversation. You have freedom to be innovative and new ideas are welcomed.

AAA Carolinas was one of the best jobs. I enjoyed helping members that needed my help and I learned a lot. Management was great and my coworkers and I really had a great time working. There was nothing hard about the job at all

A typical day at AAA will be described as laid back. I have learned how to handle irate members and how to help someone over the phone. During my time at AAA, we lost a lot of management and some of the positions are still open. My coworkers and I always work as a time to make sure the member gets the quick and efficent service. The hardest part of AAA will be dealing with irate members and truck drivers. The most enjoyable part of my job is helping someone who is in need of my services.

Cons: low pay, no work, lack of management, no advancement, no training, no structure

Lack of management, lack of work, no pay and expect you to bend over backwards for them. When federal holidays come up, you have to work the day before and after, cant take vacation to be with family and dont get ypur refular day off.

This is worst place ever to work. Every day no matter how great a worker you are you are worried if you will be walked out and fired. (So embarrassing) The workers are rude and management is even worser.

Worse insurance job I've had in my seventeen years of insurance experience

Sales Agent (Former Employee), Wilmington, NC – September 8, 2014

Pros: benefits

Cons: micromanagement, massive employee turnover, frequent dismissals

I have three words. . . micromanagement, micromanagement, micromanagement. I was an agent with this company for three years. The rules constantly change, they create an environment that fosters too much competition amoung co-workers leading to hostility, they expect working many more hours than the pay justifies, there were reports required constantly which documented almost every single activity of your day, they monitor phone calls for what they call "training purposes", but use that as a reason for dismissal and I was lied to by management on several occasions including deception and broken agreements.

I believe this is the ideal job for many people. Great management that treats their employees like family. Co-workers were determined and energetic! The hardest part of the job is deciding what department to move up to. Everything about this job was enjoyable, especially being able to provide my own experiences to customers to help in their decision on becoming a member of the company.

The management, do not know how to manage. You are expected to produce high numbers so those in management can reap the rewards. Their turnover rate in insurance is extremely HIGH !!! Terrible work environment !

Policies are in place but not enforced the same for everyone. Too much favoritism. You are encouraged to speak your opinion but be careful, if you say anything negative management will keep a close eye on you and look for things to terminate you for. Some employees are allowed to get away with certain things that others cannot. Sexual harrassment gets swept under the rug. Certain managers have been using their position and power to "get a date" with women employees that come to work there. Some of these women end up with promotions. Management expect anyone "under" them to do things they will not do. You will never see a manager working nights and weekends or holidays.It's just overall a very unfair place to work and it's getting worse all the time.