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REVIEW RESERVATION

Review, change, or cancel reservations made on Daysinn.com. If you need additional assistance, please call 1-800-225-3297 (1-888-709-4024 from Mexico).

Pets with a maximum weight of 30 lbs are allowed for a non-refundable charge of $15 per pet per night. Pet Sanitation Fee is $150 if applicable. ADA defined service animals are also welcome at this hotel.

Hotel Reviews from Days Inn guests:

very friendly desk staff. stayed in room 232 and the heater switch was broken. had to play with it each time to get right. Shower also needs work with handle .
We come here al...
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very friendly desk staff. stayed in room 232 and the heater switch was broken. had to play with it each time to get right. Shower also needs work with handle .
We come here almost 3 times a month. The thing I hate most is that your TV system does not allow you to preview what you are watching or what is on now. That is ridicuolus.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Mr. Nick T,
Thank you for taking the time to review our property the Days Inn Wilmington. We appreciate your comments and concerns and they have been addressed. In reference to the television channels, the last Comcast upgrade remove the channel with the on screen guide. I will reach out to them again to see if it can be put back on our system. They have told me there is not a channel available for it since we do provide over 100 channels for the comfort of our guest. We thank you for your continued patronage. Happy Holidays!!!
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We spent two nights at the Days Inn Wilmington, and found the room to be accomodating. The beds were very comfortable and the amenities acceptable The breakfast in the mornin...
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We spent two nights at the Days Inn Wilmington, and found the room to be accomodating. The beds were very comfortable and the amenities acceptable The breakfast in the morning was a treat. It goes well beyond a continental starter. The best part was the woman who helped make up a plate for you. Ever charming and helpful. She made the morning start brighter. IF there were to be a complaint, it would be minor. I prefer my showers with more force. Not happening in this room. Check in and out a breeze. Finally, the price was more than right. GO DAYS INN WILMINGTON« less

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Management response from HospitalityMgr, Manager

Thank you Royb985 for your review. I am glad that you enjoyed your room. Our breakfast attendant is a gem to the property. We enjoy her smile in the morning, and I am pleased to hear; you enjoyed her as well. Thank you again for your review. Have a wonderful week.
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We were very disappointed with this hotel. We were charged for both nights for safe fees and the room heater was very noisy. We had to turn it off and then we were very cold...
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We were very disappointed with this hotel. We were charged for both nights for safe fees and the room heater was very noisy. We had to turn it off and then we were very cold all night. I reported it and I was told that it would be forwarded to maintenance. Not what we wanted to hear ...« less

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Management response from HospitalityMgr, Manager

Thank you for your review karenry7007NU. I am sorry to hear that you were displeased with your stay here at the property. I see that there was a problem with your heater and the safe charges that were applied. As far as the safe charges, there must have been a miscommunication about the property's fees upon check-in. These are not any additional charges when the rates are quoted; however, upon check-out it displays the breakdown of your total stay. Since there seems like there was a miscommunication. I will be glad to reverse the fees back to your account. We currently do not have maintenance after hours, but with the winter approaching; we are in the process of extending their hours so we can immediately resolve these late evening issues. If you have any other questions or concerns please contact the property directly. Thank you again for your review. Have a wonderful week.
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The walls between the walls are super thin. We got awakened by noisy neighbors past midnight and could not go back to sleep.
The breakfast has some interesting Indian items.
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The walls between the walls are super thin. We got awakened by noisy neighbors past midnight and could not go back to sleep.
The breakfast has some interesting Indian items.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your review travelmomwithbaby. I apologize about the guests that were causing a disturbance for you. Here at Days Inn-Wilmington, we are obligated to provide every guest with a clean room and a comfortable place to wind down. Whenever you are unable to get a comfortable night rest please do not hesitate to call the front desk; so we can get that arranged for you. We accommodate every guest to the fullest extent. Anything you need; we will do everything we can to accommodate you. I apologize again for the disturbance, and I hope you have a wonderful week.
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I travel up and down the east coast and stay here everytime when in De. The staff is pleasant and helpful. Never a problem and I would reccomend anyone to stay here traveling ...
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I travel up and down the east coast and stay here everytime when in De. The staff is pleasant and helpful. Never a problem and I would reccomend anyone to stay here traveling through. Near everything also.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your kind review. We are glad to have a pleasant guest like you stay at our hotel. We thank you for your loyalty to our property, and we look forward to accommodating any future stays. Thank you and have a wonderful Holiday.
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Good value for the price but cleanliness of bath area was below my standards. Water shutoff while I was in the shower, not a pleasant experience.
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Good value for the price but cleanliness of bath area was below my standards. Water shutoff while I was in the shower, not a pleasant experience.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear 922Sharon,
I apologize for your issues during you stay with us, this is definitely not the standard my staff and I want to present. We will definitely look into this matter and again we offer you our heartfelt apologies.
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