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I feel like a sucker. After seeing dozens of U2 concerts for the last 30 years, and being a member of this club for nearly a decade, I can't believe this band has let me down so much with its SOE concert pricing.
I spent an hour in November trying to work through the Ticketmaster presale, after spending the annual $50 fan membership only to find very limited seats under $350 in the lower bowl of the Forum. So I shelled out $295 a ticket for the latter half of the upper bowl.
Today (and, silly me for not noticing this until now), but I'm seeing that there are many seats SEVERAL rows closer to the stage than my seats at ONE-THIRD the price. What is maddening is that the Ticketmaster map indicates that some tickets in this better location are being re-sold (by fans like me) literally right next to these lower-priced seats. So, 10 rows closer to the stage from my $300 seats, there are seats going for $111. And these are adjacent to ones being re-sold by fans for $350.
Am I living in an alternative universe???? With the price of 2 tickets, taxes, fees and fan club membership, I am paying nearly $750 to have "fan access" to ticket sales, yet I have WORSE seats than if I paid $250 for better seats today.
Oh, I should mention that for this "Silver Fan" price I received a hard copy of the SOE CD. Which would be great if had a CD player. Or $500 more in my pocket. Seriously, U2????
REALLY REALLY BUMMED.

Just got this text from my mobile phone company:
from 3Plus:
Due to unforseen circumstances the 3Plus U2 ticket sale is cancelled and the code you obtained is no longer valid. We apologise for any inconvenience caused. Tickets on sale 9am Friday 02/02/18 from usual outlets.
Now, as it happens I am not relying on this presale, having eventually gotten lucky with the other presales this week.
However I’d be freaked if I was relying on it.

Hi all - the U2.com email I got this morning said my unique presale code was “U2JT....”.
Any idea of this is valid? I did not use my presale code for the JT tour, but did use my Experience code for the E&I tour.
Did anyone else get a JT code?

Hello Everyone,
Thank you very much for taking the time to click on this post. I hope you'll consider what I write and digest on it. Also, I hope you're all enjoying the new U2 album, I am very much!
Down to business--- Why do features like Verified Fan and Fan Club presales exist? They are sold to us based on the belief that charging high prices for concerts is wrong, and that "true fans" shouldn't have to pay high prices to attend concerts. It is argued that ticket scalpers charge unfair prices for tickets, and the aforementioned intervention resolves this by making it more difficult for scalpers to both obtain and resell their tickets. I want to make two points clear in this post: First, the prices which are sold on the secondary market are in fact "fair." Second, Paperless ticketing, verified fan and Fan Club presales have proven to be ineffective at filtering out only "true fans."
To discuss my first point; Prices on the secondary market are fair.
U2 is obviously a massive band. They have devout hard core base and have no trouble attracting in casuals to enjoy their spectacular shows. A relatively small 24 stop US tour(as of this writing) in 25000 seat venues combined with U2's popularity is bound to create expensive ticket prices. I am reminded of the 2016 World Series in which the Cubs were attempting to win their first World Series in 108 years. For home games at Wrigley Field, Standing Room Only Seats were being sold on the secondary market for ~$1500; their face value was $200. This reveals to us a very important point; the value of tickets is not determine by its face value; the true values of tickets is revealed by the secondary market. I won the ticket lottery and had the fortune of going to those games at face value. I also went to many regular season games. One thing stood out to me that differentiated the crowd at the World Series; no children were in attendance. Mostly everyone who attended was an adult who could truly appreciate the event. Why is this? Likely because the higher price of the secondary market dissuaded casual fans to attend and thus filtered the way more authentic folks to attend the game. Forcing true fans to jump through a bunch of red tape, drop an extra $50 bucks, and spend hours learning how to purchase tickets is time consuming and frankly stressful.
To discuss my second point; Paperless ticketing, Verified Fan and Fan Club Presales have failed at filtering out "true fans."
Did anyone ever bother to look at StubHub for the Joshua Tree Tour? Notice that "paperless" tickets were still being sold in GA. Scalpers had found a work around paperless ticketing the event. I am sure there were multiple ways around it. One way I heard about was using a prepaid debit card and using a fake ID matches the name on the card. Underage folks do similar things to get into bars, it makes sense it works for concerts too. Another complaint with paperless ticketing is that the inability to transfer to ticket to someone else is quite difficult. Because the tickets cannot be transferred and sell out quickly, it commits one to attending an event 5-6 months ahead without full assurance they'll be able to attend. Combining this with the inability/extreme difficult to transfer the ticket just makes life more difficult for folks. Another gripe is that if a middle aged fan who may have fell out of touch with U2 hears about the tour and has a rekindled interest, because he didn't hear about the tour in the two week window before the ticket sale, Ticketmaster's policies force him to be unable obtain a the beast seats in the house ticket for what may have be his favorite album as a youngster.
As for verified fan, I have heard to process was very confusing. I was going to buy another year subscription, but after seeing all the hassle, I am done. I am not going to be Ticketmaster's puppet as they spew me propaganda; they are a monopolistic company and they only care about their profits; which is fine. But the way they lie and act as if they are on my side is sickening. Again, in my case Verified Fan did no verification at all. It only discouraged me from using the system. I rolled my eyes as I laughed at the 4 different presales, and all the accounts that had to be created. Its insane. In my view, the costs of paying for members ship and the time it takes to hop through the red tape is higher than the costs of just buying a ticket on StubHub at market value. I'd rather support a broke student trying to turnover some cash over evil Ticketmaster. Lastly, Fan Club presales. There was a time when the only way to take advantage of this offer was if you were an engaged fan who kept up with rumors and news, enjoyed the community and didn't hop on the bandwagon before a tour was announced. Those days are long gone. The fact that anyone can become a verified fan at the checkout at Ticketmaster.com has convinced me its just a way to get another $50 out of us.
In Conclusion
If Ticketmaster wants to sell U2 tickets below market value and forgo profits, that perfectly fine! However, when Ticketmaster/U2 create a bunch of frustrating red that ultimately fails in achieving its goals, and instead just wastes the precious time of the fans it claims to protect I feel compelled to writing an opinion about it. I suppose the basis in this post in the irony that Ticketmaster points the fingers at scalpers and claims they are villains. The way I see it, Ticketmaster is the villain.
I will not be renewing my U2.com subscription. I do plan on attending the shows, but I will wait a month or two for the full shows to be announced and choose from the selection there on the secondary market. Songs of Experience has proven phenomenal album, and I think that it will be very special to hear it live.
I hope everyone has a good day! if you've read all of this, I thank you for devoting some of your time towards reading this post. I hope you found it at the very least engaging.

Hello Everyone,
Thank you very much for taking the time to click on this post. I hope you'll consider what I write and digest on it. Also, I hope you're all enjoying the new U2 album, I am very much!
Down to business--- Why do features like Verified Fan and Fan Club presales exist? They are sold to us based on the belief that charging high prices for concerts is wrong, and that "true fans" shouldn't have to pay high prices to attend concerts. It is argued that ticket scalpers charge unfair prices for tickets, and the aforementioned intervention resolves this by making it more difficult for scalpers to both obtain and resell their tickets. I want to make two points clear in this post: First, the prices which are sold on the secondary market are in fact "fair." Second, Paperless ticketing, verified fan and Fan Club presales have proven to be ineffective at filtering out only "true fans."
To discuss my first point; Prices on the secondary market are fair.
U2 is obviously a massive band. They have devout hard core base and have no trouble attracting in casuals to enjoy their spectacular shows. A relatively small 24 stop US tour(as of this writing) in 25000 seat venues combined with U2's popularity is bound to create expensive ticket prices. I am reminded of the 2016 World Series in which the Cubs were attempting to win their first World Series in 108 years. For home games at Wrigley Field, Standing Room Only Seats were being sold on the secondary market for ~$1500; their face value was $200. This reveals to us a very important point; the value of tickets is not determine by its face value; the true values of tickets is revealed by the secondary market. I won the ticket lottery and had the fortune of going to those games at face value. I also went to many regular season games. One thing stood out to me that differentiated the crowd at the World Series; no children were in attendance. Mostly everyone who attended was an adult who could truly appreciate the event. Why is this? Likely because the higher price of the secondary market dissuaded casual fans to attend and thus filtered the way more authentic folks to attend the game. Forcing true fans to jump through a bunch of red tape, drop an extra $50 bucks, and spend hours learning how to purchase tickets is time consuming and frankly stressful.
To discuss my second point; Paperless ticketing, Verified Fan and Fan Club Presales have failed at filtering out "true fans."
Did anyone ever bother to look at StubHub for the Joshua Tree Tour? Notice that "paperless" tickets were still being sold in GA. Scalpers had found a work around paperless ticketing the event. I am sure there were multiple ways around it. One way I heard about was using a prepaid debit card and using a fake ID matches the name on the card. Underage folks do similar things to get into bars, it makes sense it works for concerts too. Another complaint with paperless ticketing is that the inability to transfer to ticket to someone else is quite difficult. Because the tickets cannot be transferred and sell out quickly, it commits one to attending an event 5-6 months ahead without full assurance they'll be able to attend. Combining this with the inability/extreme difficult to transfer the ticket just makes life more difficult for folks. Another gripe is that if a middle aged fan who may have fell out of touch with U2 hears about the tour and has a rekindled interest, because he didn't hear about the tour in the two week window before the ticket sale, Ticketmaster's policies force him to be unable obtain a the beast seats in the house ticket for what may have be his favorite album as a youngster.
As for verified fan, I have heard to process was very confusing. I was going to buy another year subscription, but after seeing all the hassle, I am done. I am not going to be Ticketmaster's puppet as they spew me propaganda; they are a monopolistic company and they only care about their profits; which is fine. But the way they lie and act as if they are on my side is sickening. Again, in my case Verified Fan did no verification at all. It only discouraged me from using the system. I rolled my eyes as I laughed at the 4 different presales, and all the accounts that had to be created. Its insane. In my view, the costs of paying for members ship and the time it takes to hop through the red tape is higher than the costs of just buying a ticket on StubHub at market value. I'd rather support a broke student trying to turnover some cash over evil Ticketmaster. Lastly, Fan Club presales. There was a time when the only way to take advantage of this offer was if you were an engaged fan who kept up with rumors and news, enjoyed the community and didn't hop on the bandwagon before a tour was announced. Those days are long gone. The fact that anyone can become a verified fan at the checkout at Ticketmaster.com has convinced me its just a way to get another $50 out of us.
In Conclusion
If Ticketmaster wants to sell U2 tickets below market value and forgo profits, that perfectly fine! However, when Ticketmaster/U2 create a bunch of frustrating red that ultimately fails in achieving its goals, and instead just wastes the precious time of the fans it claims to protect I feel compelled to writing an opinion about it. I suppose the basis in this post in the irony that Ticketmaster points the fingers at scalpers and claims they are villains. The way I see it, Ticketmaster is the villain.
I will not be renewing my U2.com subscription. I do plan on attending the shows, but I will wait a month or two for the full shows to be announced and choose from the selection there on the secondary market. Songs of Experience has proven phenomenal album, and I think that it will be very special to hear it live.
I hope everyone has a good day! if you've read all of this, I thank you for devoting some of your time towards reading this post. I hope you found it at the very least engaging.
I had accidently posted this in the wrong section. My apologies.

For the past two tours I was in the first group to purchase tickets. On my computer and refreshed exactly on time. Both tours got Red Zone tickets (Innocence and JT in at the MSG and Meadowlands respectively), today I got on for MSG for Experience and no Red Zone tickets were coming up. I had to change from "Best Available" to specifically hitting radar button for Red Zone seating. Had to change number of tickets from 2 to 1. 1 came up available and then switched back to 2 as quantity and got them. This was at 10:09am. Took 9 minutes so something was glitchy in the system. Also no GA tickets were coming up available. None. Only VIP $695 party tickets and the same lower section, 115. The release of tickets for this presale, at least in the first 9 minutes was limited, wonky, glitchy and something is still amiss despite attempts to offer longest term fans a pre-presale, verify fan only through TM and you lower supply to them...??? Something smells fishy. Hope this helps others who want this "experience" too. :-) Grateful I found what I'm looking for...

I haven't RENEWED my subscription yet but have an account that was setup before Friday. Does anyone know if I'll get presale access tomorrow if I pay for registration today? It said registration closed Friday and I don't know if that means paid subscriptions today won't get me presale codes. Thanks

I sent an email to customer support twice. Looking for an explanation why I couldn’t purchase GA tickets with an experience presale code. I received a form email from them. The responder was Maritza. She just copied and pasted a form email and sent it to me. It took days to get that after a form email telling me someone would respond in 12 hrs. My membership goes back to the Proaganda day’s. That’s how long I’ve been a supporter. I am beyond pissed and want my money back from U2 and Ticketmaster. The Joshua Tree Tour presale went perfect. Don’t understand why they had to muck things up. I’ve has them mess up ticket presale 2 or 3 Times I’m the past. They’d fuck up a wet dream.
Anyone else get a form email or did someone get some substantial email in return?

I have a Propaganda issue directly mailed to me from U2's Principle Management office, That says it all about how long I have been devoted to the greatest band ever and to my musical fathers. My favorite tour of all time is Zoo TV and its Zooropa edition. Seeing it in Verona, Italy in 1993, with Pearl Jam opening, has completely blown me away. U2 was my spiritual and emotional home ever since.
Sadly, last week has brought an extreme disappointment and heart break. SoE Tour 2018 presale has left me with feeling of being used by mercenaries. How else would you explain renewing U2.com subscription, getting an Innocence code (why not Experience?) and being offered 2 tickets at $730 as the only option?
My life has been crocheted with U2's music, its message, the way it touched me, the way it moved me, healed me, got me through some tough times, made me win my beautiful wife, opened my horizons and my heart. .I will always cherish it but I cannot nurture this relationship when feeling cheated and mistrusted.
Please prove me wrong. Until then, I will #Boycott2018SoETour and all other U2 live and studio events.
"You ask me to enter
But then you make me crawl
And I can't be holding on to
When all I got is hurt"

My theory...it's all in the fine print of "Verified Fan" and my sincere belief that if we were assigned a presale group that meant we were verified.
In reading U2.com/help:
Can I register for other Verified Presales if I participate in the Verified Subscriber Presale, like Verified Citi and Verified Fan?
Yes, you may register for the other Presales in addition to the U2.com Verified Subscriber Presale. Please note, registration does not guarantee you will be verified, receive a code, or have the ability to purchase tickets through the other Presales. Note: "Does not guarantee you will be verified."
In reading http://help.ticketmaster.com/verified-fan/ Am I guaranteed tickets if I get a #VerifiedFan code? If you have been randomly selected to receive a code it will unlock the ability to access tickets. However, tickets are available on a first-come, first-served basis and are not guaranteed.
Note: "If you have been randomly selected to receive a code...."
This is new to U2.com subscribers, and unless you actively researched this OCD-style (like I have), you wouldn't have connected the dots here that the Verified Fan system was a lottery. How is that lottery chosen? According to http://help.ticketmaster.com/verified-fan/:
Ticketmaster #VerifiedFan was designed to separate actual, human fans from bots and scalpers. The system aims to thwart bad actors who are in the business of taking away tickets from fans just so they can resell them. Our technology analyzes every registrant to make sure they are real people interested in going to the show.
Please note: Registering does NOT guarantee you will be verified, receive a code or have the ability to purchase tickets.
So, looking at this, it was an algorithm used by Ticketmaster that determined if "you've got the gifts to get me through the gates of that mansion." The algorithm apparently didn't take into account number of years of loyalty to U2.com, number of U2 concert tickets you've purchased through your TM account, if you've bought stuff through the U2.com fan shop, or the like. Not sure what the algorithm it was!
But good people, loyal to U2 for decades were shut out of the ticket buying for this tour. Is that how the band truly wants to reward it's loyal of loyals? Is this how the band wants their legacy to be remembered - by letting a computer algorithm determine the legitimacy of their fan base? This is absurd!
So, yeah - the fans who were shut out don't have a leg to stand on at the moment, and I can understand why the mods are having to dig out of a backlog longer than they've ever had to do before becuase it wasn't crystal clear to the fan club what it all meant - that we were entering a LOTTERY system through verification. That having an assigned presale group wasn't the confirmation...that setting up your account wasn't enough. That in some cases, being a member of the fanclub since its inception online wasn't enough. It's a tough pill to swallow and it's justified.
This is why people like myself kept asking questions - this is why @bigwave came on our ATU2 podcast to answer questions. This is why we questioned...everything....! And still, we're facing this situation which, quite frankly, is worse than 2005 because this time it wasn't the scalpers who kept the loyal fans out of the concert - it was Ticketmaster themselves with their algorithms. It's not a perfect system, but it shut out some very good, loyal people who have traveled the world to see this band - and who most likely will be forced to pay a scalper for their tickets. In this way, the statement of "U2 cares about their fans and they are committed to making every effort possible towards getting tickets into the hands of fans only." hurts more than ever to so many shut out of the process.

Just a heads up for everyone doing the pre-sale for the Vegas show. Ticketmaster is not the vendor for the tickets, you will be forwarded to an AXS website. I've read other folks posting that they almost lost their tickets for Atlanta (uses the same vendor as Vegas) because they had to create an account on this site as well. I recommend creating an account on the AXS site ahead of time, just to be on the safe side. And they don't make it obvious (or I am a complete knucklehead) how to create an account, so here's what I did. From any of the pages that the link from Ticketmaster sends you to, scroll all the way to the bottom. You will find some categories and links to various pages. Under AXS.com Info, click on Help. On the help page, there should be a link in the upper left corner to sign in. Click on that, and there will be a link to create an account. Click that, follow the steps, and you should hopefully be ready for purchasing your tickets during the pre-sale. Good luck, folks!

I have a Citi Card that is currently associated with my TM account and U2.com Verified Subscriber account.
Assuming that our U2 presale provides access to two tickets for whichever show we decide to attend, my wife and I will need a third for our son.
If i register for the CitCard presale in order to purchase a third ticket, do i need to associate my TM account with a different credit card to avoid a conflict with the U2.com presale?

I had been checking with the tickets available for the boston show since yesterday and it looks to me like they just left the same exact tickets, let alone the fact that it took several minutes to even be given the option to enter an innocence code, and since GA for boston was sold out during the experience sale it looks like they screwed innocence members. Did anyone with innocence get GA for boston today or was it already gone when you got in?

I was shut out for tickets to the Boston Show. Wasted a ridiculous amount of time refreshing the Ticketmaster page hoping new tickets would appear and spent money on the membership that was not even expired to get the code!
I wake up this morning to find an email from Stub Hub offering me tickets to U2!!!!! I don't follow Stub Hub, I've never received emails from them in the past, I've never bought tickets from them!
How did they get my email address...and if this horrendous presale was supposed to eliminate the scalper....how are they offering me tickets?
Did anyone else receive an email from Stub Hub? Did this site sell my information to them?
I've been a fan since 1984 and have been to more concerts than I can count but I am so frustrated by this whole presale! This is so not how U2 usually acts!

So for Christmas I was going to get myself and my two boys tickets for the show however presale is restricted to 2 tickets? I then find out that the lottery that is verified fan can get up to 4 IF you get a code? How can I get tickets for myself and my boys. I need 3, but would like 4. I am not finding any good information on what to do.

Good day. I purchased a seat for the June 25th Madison Square Garden, NYC show by accident. I wanted a GA. I checked off "GA" on the Ticketmaster website during the presale. Ticketmaster threw me seats that cost $104 so in the excitement I thought it was a GA, as GA's come to about $100.) I purchased the seat by mistake. I called Ticketmaster and they refunded my money but the told me the "owners" (which I believe would be Live Nation or something connected to the U2 camp) would not give me my presale code back.
I have to wonder why not? If I get my code back I will definitely use it to buy another GA ticket to another show. If I don't get it back, I will have to try for general on-sale purchase and the likelihood of me pulling a ticket would be far less, thus I would not spend money on a show that I would have spent with my presale code.
I am asking that my presale code please be reinstated for the return I made. I can provide you with any information you may need from me regarding the ticket purchase, the return, and my U2 membership.
Thank you.

SERVICE FEES: I am absolutely DISGUSTED by the service fees. $19.30 on $81 tickets..that's almost 24%. This BS needs to stop. What does that service fee go towards? So tired of ticketmaster. Grateful my ticket purchase was seamless but sick about these fees.

I am in the innocence group and without an experience code can view the tickets available for Boston on ticketmaster, so i was looking to get an idea of the prices, but it looks like theres not a ton of General Admission left due to the lighter shade of blue for GA. Will they re-stock and at least add more GA tickets before the innocence presale tomorrow or do we only get access to whatever was left after the experience presale?

I know the concerts are several months out, but of the 16 announced dates, we can't make the shows nearest to us (Chicago and/or Nashville) happen due to work & family commitments.
Only 16 dates...
i+e Tour ended up with 38 dates, albeit visiting only 12 cities.
My wife are deciding to roll the dice and hope more dates are added after the pre-sales are completed. There are scheduling & geographic gaps that could be filled.
Fingers crossed and saying a prayer
Anyone else taking the risk?

Hi guys,
I bought in the pre sale with credit card 4 tickets for U2 Barcelona.
All tickets have my name.
Unfortunately 2 persons can not attend the concert.
Is it possible to sell these tickets to another person? Or only possible when they go into the stadium with me? As I am the one who needs to show ID and Credit Card?
Cheers,
Martine

Credit Card entry method kind sucks if you can't fully commit to going to the concert of your choice. it's basically use it, or lose it.
Has anyone ever used a VISA / MasterCard gift card to purchase tickets?
Seems like a logical work around in order to sell a "ticket" that can't be used.
That way, if you can't use the ticket yourself, you could just send the gift card used to buy the ticket to the person buying the ticket.