DavidShield is committed to providing the highest level of customer service. We hold ourselves to high and measurable standards and have thus composed a unique Service Level Agreement that can be measured in quantity and quality. We are obliged to predefined response and refund times, transparency, availability and the company’s core values, which form the essence of our customer service. We stand behind each word of the Service Agreement and invite you to put us to the challenge. We keep our promises.

Service AgreementWe Keep our Promises

24/7, yearlong availability

Refund on medical expenses within 5 business days according to the policy terms.

DavidShield international medical insurance is the best medical insurance abroad for Israelis living worldwide, with tens of thousands of Israeli customers in over 140 countries around the globe. The DavidShield policy is suitable for relocation, addressing the specific needs of Israelis abroad, and covers members for any medical treatments customary in Israel all over the world – with no fine print.