Root cause : Our supplier Field Operations have identified a fibre cut in the following POI's Blacktown, Dubbo, St.Leonards, impacting multiple Fibre & ADSL services. Their Fibre crews are still on site and working on the fault.

Root cause : The supplier Field Operations have identified a fibre cut in the Chatswood Exchange towards St Leonards Exchange, impacting multiple Fibre & ADSL services. Due to the complexity of the outage, Multiple fibre teams were sent out to the site by the supplier. These Fibre crews are still on site and working on the fault.

Estimated Time of Resolution : Due to the complexity of the outage the supplier is unable to provide ETR at this stage.

The Fibre technicians continue splicing on the first cable .Technicians will continue efforts to complete work on this cable. In parallel, work is underway on the second cable with additional resources engaged to assist. Fibre technicians are still working on site.

Due to the complexity of the outage the supplier is unable to provide Estimated Time of Resolution at this stage.

Repairs completed for the first two 312 fibre cables and post checks continue.

Third cable jointing in progress and services will see progressive restoration.

Replacement cable for the fourth (624 fibre) cable has arrived and being prepared onsite for hauling.

The fifth 120 fibre cable is currently being hauled into place. There is also a 120 fibre cable that is partially damaged and repair works for this cable will be performed under a maintenance window tonight.

Repairs completed for the first two 312 fibre cables and post checks continue.Third cable jointing in progress and services will see progressive restoration. Replacement cable for the fourth (624 fibre) cable has arrived and being prepared onsite for hauling.

The fifth 120 fibre cable is currently being hauled into place. There is also a 120 fibre cable that is partially damaged and repair works for this cable will be performed under a maintenance window tonight.