Free Software is Supported

There are many resources available for obtaining help for free software.
People find that these resources are often more accessible and have a
faster response time than most commercial software vendors.

“I have never had problems with stability or lack of features,
rather, it's only been once that I've ever seen a program that didn't
have a feature I might want, and upon suggesting it to the authors, it
was incorporated within two or three months.”

David Allen
Software Developer

“As we discovered here at CESCOM, there were quite a lot of
resources available for us when we encountered a problem—be it a
web page or a HOW-TO document. At times, I even started up my IRC
(Internet Relay Chat—online discussion forums) program and talked
with people … This has proven to be a very valuable resource for
me—I can get help almost right away …”

Jean-Francois Gadoury
Internet Software Developer
CESCOM

“I could no longer imagine having to wait many months for the technical
support departments of proprietary software companies to fix the problems
caused by our use of very recent hardware in large but unusual
combinations.”