Notice of Nondiscrimination

Signature HealthCARE and its affiliates (“Signature”) comply with all applicable civil rights laws and do not exclude, deny benefits to, or otherwise discriminate against any individual (i.e., residents, clients, stakeholders, or visitors) on the basis of race, color, religion, national origin, gender, gender expression, gender identity, sexual orientation, age, disability, marital status, pregnancy, genetic information, veteran status or any other legally protected status in admission to, participation in, or receipt of services and benefits under any of its programs and activities whether carried out by Signature directly, or through a contractor or any other entity with which Signature arranges to carry-out its programs or activities.

Signature:

1.) Provides free aids and services to people with disabilities to communicate effectively with us, such as:

Qualified sign language interpreters

Written information in other formats (large print, audio, accessible electronic formats, other formats)

2.) Provides free language services to people whose primary language is not English, such as:

Qualified interpreters

Information written in other languages

If you need these services, contact the Administrator or Social Services Director at the specific Signature facility or location.

If you believe that a Signature facility has failed to provide these services or engaged in discrimination, you may file a grievance in person or by mail or telephone by contacting the Signature facility’s Social Services Director/Section 1557 Compliance Coordinator or Signature’s CARE Line at (888) 392-8886.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: