Heathrow Express staff migration to GWR was a smooth process thanks to ACMS CThe recent migration of train operations staff from Heathrow Express (HEx) to GWR caused a few issues. However, by using AssessTech’s ACMS platform the transition of staff competence records...

CASE STUDY Heathrow Express driver migration went seamlessly with the help of AssessTech Changes were afoot recently at Heathrow Express (HEX) with the transfer of their drivers over to Great Western Railway (GWR). This was a result of HEX no longer owning the railway...

USER FORUM INTERVIEW Carlos Maldonado An Interview with Carlos Maldonado of Heathrow Express at the AssessTech User Forum 2018 highlighted that the Forum is an excellent place to learn from other Train Management Operators. What’s been particularly useful is to...

CASE STUDY Reducing Incidents through Competence Management Heathrow Express reduced incidents from 25 in a two year period to just 2, here’s how… Heathrow Express offers a premier service to their customers connecting them to London Paddington from...

Reducing Incidents through Competence Management Heathrow Express reduced incidents from 25 per period to just 2, here’s how… This article was first published in Rail Professional Magazine June 2018 and can be seen here (pages 142 & 143). AssessTech is the Railway...