123.hp.com/ojpro6978 | 123 HP OfficeJet Pro 6978

The HP OfficeJet Pro 6978 is a multi-functional printer especially designed for the small office and home users audience. The OfficeJet Pro 6978 comes with an Automatic Document Feeder that can scan and copy multi-page documents automatically. Best part? You don’t have to worry about running out of ink with the HP Instant Ink plan. The printer can be connected to your system using USB, Ethernet, Wi-Fi or Wireless Direct. You can also use HP’s ePrint service, Google Cloud Print and Apple’s AirPrint service and in order to do so, you must download and install the software drivers from 123.hp.com/ojpro6978 or 123.hp.com/setup 6978.

Given below are some important specifications for the HP OfficeJet Pro 6978

Maximum printing speed (B/W): 20 ppm

Maximum printing speed (colour): 11 ppm

Paper Input Tray capacity: 225 sheets

Paper Output Tray capacity: 60 sheets

Monthly Volume: 200-800 pages

Mobile Printing: ePrint, AirPrint, Wi-Fi Direct and Mopria

123.hp.com/setup 6978 | 123 HP OfficeJet Pro 6978 Unboxing

Open the box and take out the printer guides, installation CD, Instant Ink card, power cord and fax cord.

The installation CD can also be used to install the software drivers instead of downloading them from hp.com/ojpro6978. Subscribing to instant ink means getting cartridges delivered to your doorstep automatically when you’re out of ink.

Lay the box on the table and using the plastic cover, drag the printer out of the box.

Remove the Styrofoam caps on either sides and set aside the box and packaging materials for recycling.

Next, slide the plastic covering from the printer.

From the surface of the printer, remove all the blue tapes and transparent films covering the reflective surfaces.

Open the ink cartridge access area using the cutouts on the sides, and remove the packaging materials and tapes.

Lift the scanner glass lid and remove the Styrofoam sheet.

Similarly, open the Paper Input Tray and remove the tapes and packaging materials.

This completes the unboxing of HP OfficeJet Pro 6978 unboxing.

123 HP OfficeJet Pro 6978 Initialization

In order to be initialized, the printer should first be switched on.

To switch on the printer, connect one end of the power cord into the rear of the printer and the other end of the power cord into the wall outlet.

Switch on the printer and wait for it to fall silent after the initialization process done.

Once the noise stops, choose your language from the printer control panel by scrolling through the list displayed. Touch Confirm to move to the next step.

Next, scroll through the list of regions displayed to select where your printer is located. Again, press confirm to lock the selection

Set the date and then the time and then press Continue.

The control panel will now ask you if you want to continue with the Setup process or go through a HP Product tour. Click Continue to continue with the setup so that you can download and install the software drivers from 123.hp.com/ojpro6978 or 123.hp.com/setup 6978.

123 HP OfficeJet Pro 6978 Ink cartridge Installation

To install the ink cartridges, you can follow the animation on the screen or follow the steps given below.

Open the ink cartridge access area by using the cutouts on the sides.

Tear away the plastic covering on the cartridges.

Next, take the black cartridge and remove the plastic film on the cartridge by pulling the orange tab.

Now, twist the orange cap counter clockwise and push the cartridge down into the slot, according to the colour on the ink cartridge slot, until it snaps into place.

Similarly, insert the other cartridges into place.

The printer will then ask you to load unused papers into the Paper Tray. After loading paper, you can download and install the software drivers from 123.hp.com/ojpro6978.

123 HP OfficeJet Pro 6978 Loading Unused Papers

Slide out the Paper Input Tray and lift the Paper Output Tray.

Slide the paper width guides away from each other.

Align a stack of sheets and insert them into the Paper Tray.

Close the Input tray and lower the Output Tray.

Tap OK on the control panel when your printer asks if you’ve loaded the paper.

Wait until the printer prints out an alignment sheet.

Once the alignment sheet is printed, it needs to be scanned so that the printer alignment is complete.

Open the scanner glass lid and place the alignment paper on the scanner glass using the markings on the sides as guides.

Close the scanner glass lid and tap Scan to scan the alignment page.

Once the scanning is complete, an alignment successful page is displayed on the control panel.

Now, you can go to 123.hp.com/ojpro6978 to complete the setup process.

123 HP OfficeJet Pro 6978 Wireless Setup Wizard

Switch on the printer and swipe down the control panel to open the dashboard.

Tap the Wireless icon.

Tap Wireless settings and then Wireless Setup Wizard.

The printer scans the surroundings for available wireless networks and displays a list on the control panel.

Tap the name of the network and enter the password.

The printer now attempts to connect to the network.

Once the printer connects to the network, HP Installer will detect it when the software is downloaded from 123.hp.com/ojpro6978 or 123.hp.com/setup 6978.

123 HP OfficeJet Pro 6978 Software Download and Installation

Switch on your system and open a browser of your choice.

Go to hp.com/ojpro6978

Click the Download button and wait for the software download to complete.

Once the download is complete, click on the software in the browser download bar. If Windows User control asks your permission to make changes to the system, click Yes to open the HP Easy Start Utility.

HP Easy Start Utility opens and extracts the required files.

Follow the instructions on screen to install the software drivers.

Read through and agree to the terms and conditions when prompted.

This completes the download and installation of the software from 123.hp.com/ojpro6978 or 123.hp.com/setup 6978.

123 HP OfficeJet Pro 6978 ePrint service

On the Printer control panel, touch Setup

Next, tap Web Services Setup

Read the Web Services terms and conditions and enable Web services.

Allow the printer to automatically check for updates by tapping OK.

Once the control panel shows a Printer Update screen, select install automatically or Alert when available.

If the printer is connected to the server, it prints out an information page that contains your printer’s e-mail address.

123 HP OfficeJet Pro 6978 ePrint service

On the Printer control panel, touch Setup

Next, tap Web Services Setup

Read the Web Services terms and conditions and enable Web services.

Allow the printer to automatically check for updates by tapping OK.

Once the control panel shows a Printer Update screen, select install automatically or Alert when available.

If the printer is connected to the server, it prints out an information page that contains your printer’s e-mail address.

Follow the instructions given to enable Web services for your printer.

To send print jobs to your printer, open your e-mail application.

Attach your document to the e-mail along with a subject and send it to your printer’s e-mail address.

Once the printer is switched on it’ll print the documents. You can also change the ePrint settings such that the printer receives print jobs only from certain e-mail addresses. The ePrint service doesn’t require additional software driver except the ones downloaded from 123.hp.com/ojpro6978.

123 HP OfficeJet Pro 6978 Wireless Direct

Wireless Direct will allow your printer to connect your mobile directly without any network. Wi-Fi Direct will be able to connect about five devices at once.

From your printer’s control panel, turn on Wi-Fi Direct or HP Wireless Direct.

Switch on the Wi-Fi on your mobile, and connect to your printer as you would connect to any other Wi-Fi device.

To use Wi-Fi Direct, you should have already downloaded and installed the software from 123.hp.com/ojpro6978.

123 HP OfficeJet Pro 6978 AirPrint

123 HP OfficeJet Pro 6978 Paper Jam

Download software drivers from 123.hp.com/ojpro6978 or 123.hp.com/setup 6978 before continuing with the setup process.

To print documents using AirPrint follow the steps given below:

Check if the printer and computer are connected to the same wireless network.

Make sure that the Wireless light on the printer is steady and not blinking.

On your Ios device, open the document that you wish to print and tap the share icon.

Tap the Print icon or select Print on your device.

Select your printer from the list of printers displayed in the Printer Options menu.

Change the printer settings from the menu and tap Print to print your document.

Open the ink cartridge access area and check if the ink carriages can move freely.

Clean the paper feed rollers inside the printer to see if you can resolve the issue.

Reset the printer by plugging out the power cord while the printer is switched on and switching it on after reconnecting the power cord.

Check if you’ve correctly installed the software drivers from 123.hp.com/ojpro6978 or 123.hp.com/setup 6978.

If the problem persists, contact HP service providers for help.

Disclaimer

We are independent third party service providers who provide guidance and related tips on setting up your printer and downloading & installing software drivers from 123.hp.com/setup 6978 or 123.hp.com/ojpro6978. We also provide simple fixes for your printer related issues and queries. We are not specifically tied-up with HP and its services in any way nor do we trade any of its products or services. All of the images, logos and content on this website are intended for information about the product alone. For issues related to service and warranty, contact the manufacturer directly and thoroughly examine our privacy policy.