The "10054" error usually indicates a user closed or terminated their Web Browser while a page was loading.

Generally speaking, this is not a reason for concern. If these errors come up frequently, this may be an indication that users are seeing poor performance in Service Desk.They may be losing their browsers and not waiting for pages to load if they are taking too long. In this case, confirm, diagnose and resolve the performance problems in Service Desk. See the documents under Additional Information.