Staying on my rio player doesn't stay on anymore. i think it started when i accidentally drop while downloading some music from the computer. now it just comes on and turns right back off. after turning it on and off a few times it will play for a while then turn off. it also will not download any more music.

I sure wish I could fix this problem this has been a really great player. I am having a problem with the carbon stopping at the same spot on a book I have on right now. The Reset does not do it arggggaa. I have reset and made sure the battery is fully charged.I sure wish I could fix this problem this has been a really great player. I am having a problem with the carbon stopping at the same spot on a book I have on right now. The Reset does not do it arggggaa. I have reset and made sure the battery is fully charged.

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Hello,
Try to transfer the tracks from the explorer.
1Connect the Rio Carbon to a computer using the supplied USB cable.2Double-click My Computer on the Windows Desktop or in the Start Menu.3Locate MP3 or WMA audio files on the computer.4Highlight files and/or folders to transfer to the Rio Carbon.5Click Edit.6Click Copy.7Double-click My Computer on the Windows Desktop or in the Start Menu to open another window.8In the new window, locate the Rio Carbon (X:) icon that is associated with the Rio Carbon. (X equals the drive
letter assigned to the Rio Carbon.)9Double-click Rio Carbon (X:).10Click Edit.11Click Paste.

The Rio Carbon is completely incompatible with iTunes (which uses AAC format). It only accepts mp3, wma, and some WAV's. The Rio Carbon is still the best mp3 player I ever owned, but since Rio doesn't make them anymore, it will never be compatible with iTunes. You can use it with Rhapsody's Mp3 Only service, or any music service that gives you the files in mp3 format - but you can't sync the songs through the music service's "synchronize function" - you have to download the files to a location on your computer, and then use the Rio music Manager to transfer the songs to your device.

RCA M4208Make sure the lock switch on the back is in the unlocked position. For the player to say "Loading," especially the first time you plug it into the computer, is normal - your computer is communicating with the player, installing drivers, and trying to load the Easy Rip Software. If it stays on loading past 10 minutes, however, something is not right. If you have selected to open the device automatically using Windows Media Player, you are headed for trouble, especially if you have more music and other files on your computer than the mp3 player can handle. If you have accidentally done this, disable auto-sync in Windows Media Player. If you have checked the above, and you are still having problems, disconnect the mp3 player from the computer. Hold in the power button for 10 seconds or more to reset the mp3 player. Try plugging the mp3 player into the computer again. If it stays on loading for more than 10 minutes, unplug the mp3 player, go into the settings menu and change the mode from MSC to MTP or vice versa. If it still misbehaves when you replug the mp3 player into the computer, download the latest Easy Rip software from RCA's website and update your player's firmware - take note of the section they have on Windows Vista if you have Windows Vista. Good luck!-Tha Mp3 Doctor

The Rio Carbon will not play songs from iTunes unless they are in mp3 format. If you cannot download the songs in this format then I would recommend a program such as mediacoder to convert the tracks. I don't know why iTunes was recommended for the Rio but I would just use drag and drop into the folder called Music on your Rio.

On a windows computer go into my computer and explore your rio carbon folder. In there there should be at least 2 folders - Music and recordings. go into the music folder and all of your files should be there. Delete them all and start putting files on again.

If there are no files showing in the Music folder then go back to my computer and right click on your player and click on format. Accept all of the default values and click format. You will then need to download the firmware for your Rio. This can be downloaded from:http://www.digitalnetworksna.com/support/rio/product.asp?prodID=234

Once you have downloaded it and your player has finished formatting then load the update by clicking on it and follow the instructions to install it. Once this is done then your player will be completely wiped and you can the start putting music back on it.

I would suggest going to the rio site, http://www.digitalnetworksna.com/support/rio/product.asp?prodID=235. Downloading the latest version of the rio music manager. See if,once the manager is loaded, you can access your music.
What OS did you load?
Are you using MS indexer or Google?

1.Connect to the computer and backup whatever music you have.
2.Go to my computer and figure out which drive your Rio is. Click on the drive.
3. Now you should see an Internal Drive icon. Right click and press format.
4. Now it should work fine, reload the music and enjoy.