N80 leatherworks by Dustin

Has anyone made recent purchases from this guy?
Seems he went missing with my money.

Made an online etsy transaction of 110USD nearly 4 months ago. He promised to ship between 4-6weeks.
Waited 8 weeks before deciding to contact him. I messaged him 3 x and all i got each time was a robot telling me the same silly message that the store had closed. No response otherwise which i find is extremely bad form ito customer service.

Re: N80 leatherworks by Dustin

That sounds really bad, so sorry to hear. I had one of his lined zulu straps, it's an excellent strap with titanium hardware. No complain about his works. It took him almost 3 months to make, way beyond his promise to make it in 4 weeks. Add another month to have it shipped to my country, it took in total of 4 months for just a strap. That's why I'm always hesitant to work with him again.

Anyway, I hope you hear from him again soon and have your order sorted.

Re: N80 leatherworks by Dustin

Thanks for the response.

The lapse in following up and just disappearing without a trace is just NOT on.
Even if there was any intention to ship the strap, i should've at least been told about the possible delay. I don't even need an apology.

Right now im getting zero closure. Just hope i get either the strap or my money back. Further possible purchases from N80? 'Fraid not.

Re: N80 leatherworks by Dustin

I've read a lot of posts from people who were pleased with his products, but going silent on you isn't very comforting. It seems like these custom strap makers can get overwhelmed with backlog but that doesn't excuse the absence of communication. Maybe someone who has had recent dealings with him will chime in but I hope you get an acceptable resolution to the issue.

Re: N80 leatherworks by Dustin

I'm one of the positive stories. He seemed like a standup guy to me. When I ordered, time was of no concern since I was on a long trip. The band was waiting for me what I returned home after a couple of months. I hope it works out for you.