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FAQs - Frequently Asked Questions

Q. Do I need to set up an Account to buy from Chunky Munky?
A. No. You can add items to the cart and then as you go through the checkout process add your name and billing address. The shipping address must be the billing address of the Paypal account or Credit\Debit Card account so that I know where to post the items to (and they are covered by Paypal Sellers protection). No card details will be given to this site or held on this site. Paypal will handle all financial details.

Q. Do I need a Paypal account to buy from Chunky Munky?
A. No you can pay using Credit or Debit Cards via the Paypal process. There is a link to pay via Debit or Credit Cards below the Paypal login details just click on that and continue through the process.

Q. Can I ring you to make a order and pay by credit or debit card?
A. No unfortunately I do not have a card reader to accept the card. I can only take cards through the website. If you don't know how to use the website to make your order and wish to pay by cheque please ring me and I will sort it out. Please note that I will send out the items once the cheque has cleared.

Q. Can I pay by cheque?
A. If you don't know how to use the website to make your order and wish to pay by cheque please ring me and I will sort it out. Please note that I will send out the items once the cheque has cleared.