Over 10,316 reviews forRaleigh Flooring Installers from people just like you.

A

"

and team were very helpful picking out carpet that would be a good value and meet our needs. The installers were punctual, clean, and did" ...More an excellent job. The master closet had to be pieced together from the bedroom remnants and it was flawless.

called several times to make sure the job met our expectations and we were pleased.

-Kenneth A.

A

"Overall, the experience was very positive.

had the best selection of unique/modern tile flooring. They were very accommodating during the" ...More entire process.

was willing to work with us during all aspects of the project from tile selection to install and repair following install. I am a DIY'er so I removed all existing tile/flooring, shower surround and cabinets myself and worked with

to schedule and install the tile. I would highly recommend

especially for their tile selection, price, and willingness to work with customers to get the their complete satisfaction.

Consumers have many choices beyond traditional hardwood floors, including wood laminate and renewable sources such as bamboo, cork and even leather. Some alternatives look virtually the same as hardwoods.

Inspiration & Ideas

Angie's Answers

"Etiquette and tipping experts agree that tipping a contractor and his employees isn't expected because contractors offer to do a job for you at a specific price. Any extra money they would want would be built into their bid. Also, it's a business relationship rather than one where they are performing a personal service for you like a waiter or a maid. But if the employees do extra jobs around the house, then experts say it is appropriate to tip a cash amount equivalent to the task; "tip gifts" such as cookies and drinks can count. "The key to tipping is whether or not it was outside the scope of what was normally expected," says Mark Brenner, author of "Tipping for Success!"

My opinion is that a little bit of courtesy (snacks, drinks, expression of appreciation etc.) goes a long way and upon completion of their work you feel compelled by a job well done to offer a little extra in the form of a tip - go for it, but do not feel obligated.

Agreed. If you have existing cracking in porcelain you need to know the cause first. I don't know of any reputable contractor that would dare install tile over existing tile. Also, any manufacturer warranties for defects would be null due to improper installation. Did the contractor offer this solution or did you ask for it? The mear fact that he is agreeing to or offering it tells me you need to leave this guy for someone who knows what they are talking about before he does only half the job which will have to be redone in the near future, costing you more in the long run.

I get so many calls from customers that were talked into a "cheaper" way to do something only to find the work very sub-par. The sad part is they are out the money they spent in the first place along with the additional amount I have to charge just to undo what the first contractor did before I can do it right. This floor could end up costing you double what it should if it's not done right.

Flooring reviews in Raleigh

A

Rating

“

I was very pleased with

and his crew from start to finish. I had other estimates for a slightly lower price, but nobody else gave me the same impression of competence and professionalism. I chose to go with my gut and I'm glad I did. The project went flawlessly with no snags.

was professional and ...More easy to work with at every point along the way. I highly recommend and I hope to use him again for future projects.”

- GAIL V.

A

Rating

“

We were extremely satisfied with the outstanding quality of Will

's workmanship and his high professional standards. He got back to us immediately after our initial contact with him. He continued to communicate extensively with us throughout the course of the project in person, by phone, email, and text message. He has meticulous ...More attention to detail, and was very much "hands-on," performing a great deal of the work himself. He hired high quality subcontractors and thoroughly checked their work to see that it had been performed according to his specifications and standards.
At the beginning of the project, he crawled under our house, took pictures of the water damage, and emailed them to us. He showed us the water damage to the two bathrooms and explained to us what needed to be done before he could start his work. He used Xatimate software to determine the price of construction and presented us with a detailed description of the work to be performed with an itemized listing of the costs involved.
During his work on our project, Will showed great respect for our privacy and security as well as respect for our property. He always contacted us before he or any of his subcontractors came on our property. He protected our carpets and hardwood flooring by putting down plastic and cardboard and set up plastic doorways with zipper openings to control dust. At the end of the project, he brought in an outstanding cleaning crew to clean the two bathrooms and the master bedroom between them.
Throughout the project, Will consulted with us frequently to make sure everything was being done according to our expectations. He answered all our questions in a timely manner and completely resolved any issues that arose to our satisfaction.
After our master bathroom remodel project was completed, Will inspected the outside of our home for any additional repair needs. We have already hired

to come back to work on the outside of our home to repair the water damage to some windows and outside doors, to power wash the house, remove roof stains, paint the trim, restain our two decks and steps, and paint the decks and step railings.
We highly recommend Will

of

with utmost confidence to deliver quality workmanship with high professional standards for your home restoration needs.
i”

- Brinton H.

D

Rating

“

I was out of town during the fix. They did a decent job. They got the job done for what the insurance covered. It took them 2-3 weeks to do the job. However, they didn't clean up afterwards. I've got a lot of rotted timbers and insulation in my crawlspace. They had over-extended themselves, and had to make excuses on when they could or could ...More not arrive. I felt like they were too big for my job.There was no follow up after the job was done.”

- Robert S.

A

Rating

“

From the time I contacted

and was immediately scheduled for a home inspection and the initial drying machines installed, I was impressed with the concern and professionalism shown by every single individual with whom I dealt. My husband was unavailable for much of this process but I found all,of the men were so ready to answer ...More all of my questions and explain each step,of each process to me. This was true from the drying to the final repair. Each step in the billing process was explained to me and everything I needed for my insurance claim was promptly provided. Overall I would say that I have never dealt with a more professional, courteous or helpful company. My husband and I were extremely pleased with all,of the work completed. I would highly recommend

Service to anyone needing this type of work performed.”

- Cheryl M.

A

Rating

“

They did a prompt estimate, and were very thorough and professional. I got three estimates, and they beat one of the big home improvement stores and my warehouse membership store. They provided a great product at the best price. Their installers were AWESOME!”

- Steven R.

D

Rating

“

The dry patching in the dining area is incomplete, The Drywall patching in my upstairs Bedroom Walls is incomplete.
The water damage to the bedroom ceiling was not started.
I tried, Beginning at noon to get in touch with the manager to schedule additional work time, (three messages.)
As yet I have not heard anything back and I am ...More now looking for a new person not affiliated with the company to complete the job.
The worker sent to do the job was very nice.
It is the management that does not care.”

- Ken T.

A

Rating

“

Lane, the manager/owner, returned my phone message in a very timely manner and we made a meeting time to fit my schedule and his.

showed on time and throughly inspected my issue and from there proceeded to explain to me in terms I could understand, all the issues going on. ( which were many because ...More we had this "repair" done a year ago by someone else and it was a total botched up job.) Approximately 1 to 2 days later he emailed a very detailed work/repair plan with all the pricing included. I "lifted an eyebrow" when I saw the quoted price, but I felt very secure with his recommendation of the work that needed to be done.

quoted the time involved would be 5 to 6 days.
Once agreement had been made for Grout medic to do the job,

,the technician showed on time on a Monday morning and finished the job on the following Sat. afternoon.

was very polite, professional, yet personal and friendly. I felt quite comfortable leaving him in my home when I was not present. He did an excellent job replacing the shower floor, new ceramic tiles as needed and managed to save a few exisiting tiles to match the bathroom floor tiles. From time to time throughout the project he would show me what he was doing and explain the details to me.

My husband and i could not have asked for a better outcome. We will definitely recommend Grout Medic /

Lane and

to anyone who needs ceramic repairs done in their home.
Oh, and by-the-way, you get what you pay for !!

”

- Debbie E.

A

Rating

“

We can't say enough about this contractor.

is everything a homeowner wants: she and her crew are professional, attentive to detail, responsive, punctual and timely, very reasonable in pricing, and creative, and nice! She and the gang have it all. We are very pleased, indeed, with this very detailed work. We are definitely ...More asking them to continue the project of renovating our house--second floor rooms and baths are next!”