JOB DESCRIPTION

The Sales Associate represents Things Remembered to our customer. This position has primary responsibility for customer satisfaction, generating sales, engraving, housekeeping, merchandising, POS operations and loss prevention, in adherence with all company/store standards.

RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

* *Demonstrates success in selling. Uses selling techniques such as add-on sales and describing engraving information to customers to enhance salesmanship and reach store and individual sales goals. This requires constant standing and walking to work with customers and show them merchandise.

* *Is proficient in the basic skills of store operations: engraving; performance of all register transactions; and equipment maintenance. This requires constant standing at the register and equipment as well as occasional squatting and kneeling.

* *Participate in store activities of stocking, processing incoming and outgoing merchandise shipments. This requires constant standing and walking, occasional squatting and kneeling, frequently lifting & carrying up to 10 lbs and occasionally 11-30 lbs, as well as frequently climbing a 3-foot ladder working with arms overhead and occasionally using a 3-10-foot ladder to work with arms overhead.

(*Essential Functions)

QUALIFICATIONS:

* Has previous retail or customer service experience, preferably in a selling environment