Discover the importance of the cocoa tree and see why its fruit has been grown, eaten and cherished for thousands of years and see how the cocoa bean made its way across the seas to the chocolate factories of York three hundred years ago. Meet the founding families of the city – the pioneering men and women who put York on the confectionery map and hear the stories of the people who made, packed, labelled and shipped chocolate to every corner of the globe. Visit our interactive factory floor and discover first-hand how ingredients are roasted, crushed, mixed and moulded in our virtual chocolate factory. Some of the world’s most iconic chocolate brands originated in York’s chocolate factories – take a trip down memory lane and see how brands such as KIT KAT, Smarties and Terry’s Chocolate Orange have evolved and reminisce with some retro favourites from the past.

Our skilled Confectioneers will be on hand throughout your visit, teaching you how to become a true chocolate connoisseur and telling fascinating stories and memories from the industry heyday. See our Chocolatiers at work first hand as they showcase the art of chocolate-making and sample the fruits of their labours: the very freshest handmade chocolates. Explore a sumptuous range of artisan chocolate products in our retail area or relax and unwind with an indulgent hot chocolate and a slice of cake in our cafe. Groups can also take advantage of our partnerships and catering packages to enhance a visit to the Chocolate City.