Once order is received , goods will be shipped out to our logistics partners within 24 hours .

Expected Delivery time by our Logistics Partners : In Metro areas: 1 - 4 working days / In Non-Metro areas: 3 - 10 working days

Does the courier service deliver on weekends and public holidays ?

Our courier partners are unable to deliver during weekends or public holidays. Please expect to receive your parcel on working days only.

Does NGSH offer international shipments ?

International shipment is not available at the moment.

Can I prearranged the date I want to get the delivery?

You may coordinate with our logistics partner to schedule according to your preference.

What should I do if I am unable to receive the product at the time of delivery?

If you are unable to receive the product at the time of delivery , pls drop us an email at equiries@ngsh.com.my or call our customer service team at +6012 477 7709 . Working hours from 9.30pm to 7.30 pm .