Job Detail

Alliance Director

At CBRE, we are empowered to take our career path into your own hands. We enjoy workplace flexibility in a global organization with tremendous scale providing corporate real estate and property services. Each day we work in an inclusive and collaborative environment with supportive teammates and be challenged to grow and be our best every day.

Key Responsibilities:

1) Act as single point of contact for the regional account team and cultivate strong client relationships

2) Drive collaboration with client, across service lines and with other service providers

3) Work with client to develop strategic agenda and implement in accordance with agreed plan

4) Responsible for regional account team and all aspects of people and performance management

5) Manage contractual relationships. Ensure excellent service delivery across client’s portfolio. Reviews and drive account performance in line of KPI’s or SLA’s

As a team player, the job demands a high level of managerial capability, creativity, resourcefulness, interpersonal and communications skills, leadership and organizational abilities. The Alliance Director Performance will be measured very strongly by the feedback and input received from both internal and external clients. Client satisfaction and tangible performance results are the key measures of the Regional Alliance Director performance.

1) External and Internal client Satisfaction

Regional & Global Corporate Services Management

Delivery Teams

Client Representation for the Region

2) Communication and Presentation skills

Excellent communication skills are imperative in this role since a large number of people need to focus on the client's requirements

3) Diligence and Sense Urgency

Display and diligence in abundance in servicing clients in addition time management and a sense of urgency are crucial in the success of any marketing and management individual

4) Quality Control

Possess an eye for quality and detail which is essential as the main watchdog for consistent delivery throughout the Region

5) Ability to deliver

Ability to deliver in accordance with clients' specific requirements and a willingness to work as a team player following guidelines and instruction from the senior management levels where appropriate

6) Interpersonal Skills

Ability to work in cross-cultural environment and ability to build professional relationships of trust with both internal and external clients

7) Professional Conduct

Ensure that the professional conduct lives up to the Company's stature as the world's leading property services company