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Christmas office shutdown

Please note our offices will be closed from the 21st December for the Christmas / New Year holidays and will be re-opening on Wednesday 2nd January 2019.

Please note that over this period we receive many enquiries and will deal with them on a date received basis once the office re-opens. Please allow up to 7 working days once the office has re-opened, in order to receive a response.

If your enquiry relates to a missing instruction manual – please visit our website and see our instruction manual section where many are available to download.

If you wish to purchase additional components/spare parts – please see our spare parts section where many parts are available to buy.

Many thanks

Customer Care Team

To help us deal with your enquiry effectively, please ensure that you complete and check ALL sections on the enquiry form before sending and please only send the enquiry once, as this will help avoid delays.

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If you need some help with our products, we have a handy FAQ’s section that you might find useful.

We also have a full library of instruction manuals for each product, should yours be missing or misplaced.

Spare and replacement parts are available for many of our products where appropriate, please visit the relevant product page to purchase.

If you still need some help, then please contact us using the form below, giving us as much background info as possible and we’ll get back to you as quickly as possible:

To help us deal with your enquiry effectively, please ensure that you complete and check ALL sections on the enquiry form before sending and please only send the enquiry once, as this will help avoid delays.