Qantas Travel Insurance

Qantas

We’ve all probably experienced that moment when you’re purchasing flights, get to the checkout and a prompt appears asking you whether you want to top up the flights, with a travel insurance policy. If you’re like many jetsetters, you probably wonder - should I or shouldn’t I?

If you’re having this dilemma about whether you should tick yes to a Qantas travel insurance policy, read on as we reveal everything you need to know about taking out cover with this major Australian airline:

About Qantas

We all know who the flying kangaroo is - Australia’s largest domestic and international airline that has been lifting off since 1920 - but what you might not know much about is Qantas’ travel insurance.

Well here’s something to keep in mind: When you’re taking out travel insurance with this airline, you’re not really covered through Qantas but with its underwriter QBE Insurance, one of the top 20 general insurers in the world.

Rates and fees verified as correct at 19 December, 2018. Other information correct at the time of writing.

What travel insurance policies do Qantas offer?

Qantas have kept things simple with its travel insurance offerings with just two policies available - International Comprehensive or Annual Multi-trip. What will determine your choice between the two, will be whether you’re travelling for a single period or for multiple periods throughout the year. Other than that the policies are pretty much on par when it comes to cover, just check out the comparison table below:

Activities covered

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

Benefits of a Qantas travel insurance policy:

There are three main features that make Qantas’ travel insurance policies great value and they all come with the word “unlimited” attached:

1. Unlimited medical and hospital cover: What happens if you find yourself in an overseas hospital, facing sky high medical bills? Well, if you don’t have an adequate travel insurance policy that comes with a significant amount of medical and hospital cover, you could find yourself in a serious financial situation. Thankfully, Qantas has you covered with both its International Comprehensive and Annual Multi-trip policies, coming with unlimited medical and hospital cover.

2. Unlimited cancellation cover: When you consider many travel insurance policies have caps on the amount you can claim due to cancellation, the fact that Qantas has unlimited cancellation cover is a pretty competitive feature. Especially if everything from the flights through to the tour costs you an arm and a leg to rebook!

3. Unlimited additional accomodation & travel: On top of unlimited cancellation, if you need to fork out extra towards additional accommodation and travel, with a Qantas travel insurance policy there is no cap on the amount you can claim.

Plus we should also mention the other perks that comes with taking out a travel insurance policy with Qantas, of redeeming and earning points:

Redeem Qantas Frequent Flyer points on travel insurance: Don’t want to fork out your hard earned cash on a travel insurance policy? No worries, because if you’ve accumulated enough QFF points you can redeem them on a Qantas Travel Insurance policy when booking through qantas.com.

Earn Qantas Frequent Flyer points: Alternatively, if you are planning to pay with the traditional method of cash and are a QFF member, you will earn 1 point per $1 spent on a Qantas travel insurance policy. Yep, you can earn rewards points on just about anything these days!

What's not covered?

Pre existing medical conditions: Just like all travel insurers in Australia, Qantas has a few restrictions around the pre existing medical conditions it will and will not cover. So while you’ll find conditions, such as asthma, diabetes, epilepsy and high cholesterol are covered, other conditions, like mental health problems are not. One thing to keep in mind is you may be able to pay a higher premium to be covered for some conditions like cancer, cardiovascular disease and pregnancy. Check out our guide on pre-existing conditions when travelling for other options.

Extreme sports: Often travelling overseas is a great opportunity to take on some hair raising activities but if you take out a policy through Qantas make sure you avoid mountaineering or rock climbing, as those extreme sports are not covered. What is covered, though, is mountain biking, scuba diving, skydiving and surfing. Plus snow sports can be added as an optional extra.

Travellers aged over 70: You don’t want your hard earned break being spoiled by a void travel insurance policy for unknowingly, not meeting the criteria. So if you are over 70, when getting a quote make sure you click the “Ages 70+” International Comprehensive policy option. Also keep in mind, the Annual Multi-trip package is only available to travellers aged under 70 years.

Making a claim:

As Qantas is underwritten by QBE Travel Insurance, when you make a claim you will be making it through the QBE website. To make the process seamless, make sure you have the following info handy:

Your policy number

Travel details

Contact info

Supporting documents (e.g airline/police/medical reports)

How is Qantas rated for its travel insurance policies?

There’s lots to love about taking out a travel insurance policy through Qantas with so many unlimited features but the cover you get isn’t the only thing you should consider. You’ll also want to ensure Qantas offers the goods when it comes to its customer service by reading reviews below.

Qantas travel insurance review

Overall rating 7 / 10

Equally competitive premiums and customer service.

Qantas are generally good with most travel concerns, even for a known or unknown, your flight gets cancelled, if you have Qantas travel cover, they will look after any occurring costs, extra stay in Hotel accommodation in any country outside...

Qantas are generally good with most travel concerns, even for a known or unknown, your flight gets cancelled, if you have Qantas travel cover, they will look after any occurring costs, extra stay in Hotel accommodation in any country outside Australia. Keep your travel ticket extended to the next available flight.

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Getting a quote for Qantas travel insurance:

There are two ways you can get a quote from Qantas - when you’re buying flights Qantas will display the travel insurance costs in the add on section or alternatively you can fill in your details online - e.g travel dates, destination/s, number of people travelling and age.

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