Delivery information

Deliveries are done via FedEx and all packages are insured for the full retail value whilst in transit. Metro Lagos, Abuja, and Port-Harcourt deliveries are usually next working day, whilst the rest of the country is two to three working days. Deliveries in Lagos are FREE. Delivery outside Lagos is ₦2000, except for orders over the value of ₦50,000 which are also free.

Exchanges and returns

We offer a 7 day exchange policy on AZARAI rings SUBJECT TO AVAILABILITY. If you need to exchange for a different size or design please contact customer service on 0700-5556060 within 7 days for exchange.
Items being exchanged for design should be of equal or higher value, with the difference being payable at the time of exchange.
Please note that custom orders or altered merchandise (engraved, resized etc) are EXCLUDED from this policy and cannot be exchanged under any circumstances.Please note also that all EJ COLE rings are FINAL SALE and cannot be exchanged or returned under any circumstances.

Warranty information

All AZARAI rings come with a one year limited warranty which covers cleaning, and polishing due to normal wear and tear. Our warranty does not cover theft or abuse.

All warranty repairs MUST be accompanied by a receipt. Without a receipt, repairs are chargeable so please retain your receipts after purchase.

Please bear in mind that ALL jewelry is fragile and requires care to enjoy its use for a long time. Even gold is susceptible to scratches that dull its shine over time. Take off your rings if you are doing physical labor or handling harsh chemicals and clean it regularly to remove soap scum and build-up.