“We have almost 1,000,000 users and we rely on Fieldboom to survey and segment them regularly, so we can understand how to improve our product and increase both our average revenue per user and customer happiness.

“The flexibility of the product is great. I can create quizzes to capture leads, I can create advanced NPS surveys to hear from my clients and I can even use Fieldboom for collecting enquiries from my web site. I love the ease-of-use for a small business owner like me.

“We use Fieldboom to generate leads for our agency directly from our web site and via our landing pages. The user experience is excellent and we can even capture project briefs (via the file upload field type), budget and more, which lets us score our leads before we even speak with them.

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I love the simplicity of the product, but also the power. In just a few minutes I was able to create an advanced customer feedback survey, send it out and start collecting incredible insights to help move my business forward without guess work.

“Fieldboom makes it easy to send out product surveys and get direct customer feedback so we can continue to improve our product at a rapid rate and delight our customers. We'll be doing a lot more surveys this year!

“The fact that you can replace 4 or 5 separate pieces of software with Fieldboom is incredible. Even as a non-technical person I found the product incredibly easy to use and was up and running in a few minutes.

Common questions

What kind of support do you provide?

All customers receive "almost" 24x7 live chat support from our team. Our average response time at the moment is 1h 6 mins.

Do I need a credit card to sign up?

Nope. You can sign up to our free trial without a credit card. If you like Fieldboom, you can upgrade to one of our paid plans, which, of course, does require a credit card.

Can I sync my responses to the other apps I use?

Yes. All plans come with our Zapier integration, which lets you sync your Fieldboom leads, responses and feedback to over 1,000 apps including Mailchimp, Google Sheets, Slack, Intercom and Salesforce.

Which features are you currently working on?

Take a look at our public roadmap to see which features are coming up and also which features we've shipped this quarter.

I'm in Europe. Is Fieldboom part of Privacy Shield?

Yes we are. Fieldboom runs on Amazon's AWS cloud infrastructure, which falls in line with the Privacy Shield framework as you can read about here. You can also see our GDPR-compliant privacy policy here.

Is there a limit on the number of questions I can add?

No. You can add unlimited questions to each form, survey or quiz you create, both during your trial and on our paid plan.

Can I get a refund if I decide I don't want Fieldboom?

Instead of a refund period, we offer a fully-featured, unrestricted 15-day free trial. We encourage you to start using Fieldboom as soon as your trial begins so that you can make an informed decision whether the product is right for you or not.

Is there a limit on the responses I can collect?

No. You can add as many responses for each form, survey or quiz you create, both during the trial and on our paid plan.

Can I export responses to CSV?

Sure. With just one click you can export to CSV which can be opened in Microsoft Excel, Google Sheets and Apple Numbers.

Are there any contracts or commitments?

No. You can cancel at any time right from your account page. If you want a large upfront discount then we highly recommend our yearly plan (2 months free).

Which currency is your pricing in?

We bill in U.S. dollars and all prices displayed on this page are in U.S. dollars.

What does “unlimited” mean? What’s the fine print?

Unlimited means unlimited. We don’t have a “fair use policy” or restrict your account in any way. For one flat fee you get unlimited users, forms, surveys, file storage, responses, features and most importantly, support.

Got more questions? We're here to help.

Click the chat button at the bottom right of the page and someone smart on our team will be happy to help you out :)