Privacy Policy

Paradise 4 Paws, LLC Privacy Statement

1. SCOPE OF THIS PRIVACY STATEMENT

Paradise 4 Paws, LLC, an Illinois limited liability company (“P4P”, “we” or “us”) is a business that operates a premier resort for cats and dogs located near airport facilities. P4P offers boarding, grooming, day care, and other services for its customers’ dogs and cats. This Privacy Statement constitutes a binding agreement between P4P and each end user or customer (“you” or “your”) regarding your use of all P4P domains, services and applications (“P4P sites or services“). This Privacy Statement applies to all P4P sites and services and details important information regarding the use and disclosure of information collected by P4P. By using or accessing P4P sites or services, you agree to be bound by this Privacy Statement. If you do not agree to the terms of this Privacy Statement, do not use P4P sites or services.

2. COLLECTION OF PERSONAL INFORMATION

P4P may require you to register or provide a password to view parts of P4P’s sites such as our webcam pages. P4P may collect personal information from you to complete various transactions, such as: reservations, registrations, profile creation or information requests. The types of personal information you provide to us may include: contact information, such as your name, address, telephone number, and email address; information about your pet, such as the type of animal, your pet’s name, and your pet’s veterinary information; information about your emergency contacts including such person’s name, telephone number and email address, product and service preferences, and contact preferences (collectively, “Personal Identifiable Information”). We are the sole owner of any Personal Identifiable Information collected. For analysis purposes used only by P4P, we may combine information about you that we have with information we obtain from business partners or other third parties.

P4P respects the privacy of your friends and coworkers including those who might be your emergency contacts or authorized to pick-up your pet at a P4P location. We only use Personal Identifiable Information with the express purpose intended for the information. You may provide names and emails as part of P4P’s “Refer-a-Friend” program. P4P will not keep or maintain names or e-mail addresses when you use our Refer-a-Friend program. The Refer-a-Friend program is solely to provide your friends and coworkers with the information you have requested we pass along to them.

P4P sites or services may provide links to third-party applications, products, services, or websites for your convenience and information including social media websites. If you access those links, you will leave the P4P site. P4P does not control those third party sites or their privacy practices, which may differ from P4P’s practices. We do not endorse or make any representations about third-party sites. The Personal Identifiable Information you choose to provide to, or that is collected by, these third parties is not covered by the P4P Privacy Statement. We cannot control the activities of third parties and we have no responsibility for any use of your Personal Identifiable Information by such third parties. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your personal information.

If you post, comment, indicate interest, or share personal information, including ideas, suggestions, opinion, comments, observations, text, data, photos, graphics, video, music, sound, chat, messages, files or other material (collectively, “User Submission”) to any public forum on a P4P site, social network page, blog, or other such forum, please be aware that any Personal Identifiable Information disclosed in your User Submission can be read, viewed, collected, or used by other users of these forums, and could be used to contact you, send you unsolicited messages, or for purposes that neither you nor P4P control. P4P is not responsible for the Personal Identifiable Information contained in your User Submission. Any information you choose to provide to third party websites or products will be governed by the policies of those third party websites and products. P4P has no control over third party websites and products.

P4P uses cookies on its site. A “cookie” is a small data file transferred by a website to your computer’s hard drive for record keeping purposes. P4P uses both “session cookies” and “persistent cookies”. Session cookies do not stay on your computer after you close your browser. Persistent cookies remain on your computer until you delete them or they expire. Most browsers automatically accept cookies by default, but you can usually refuse cookies or selectively accept cookies by adjusting the preferences in your browser. If you turn off cookies, there may be some features of our site that will not be available to you and some of our webpages may not display properly. Cookies are used in conjunction with tracking technology in order to help us better understand site traffic patterns and use. However, none of the information collected via tracking technology is Personally Identifiable Information. The use of cookies by our partners, affiliates or tracking utility company is not covered by this Privacy Statement. We do not have access or control over these cookies. We may use web beacons in connection with e-mails sent to you to let us know whether and when the email was opened. No Personally Identifiable Information is transmitted through web beacons.

3. HOW WE USE YOUR INFORMATION

The information P4P collects to understand your needs and interests help P4P deliver a consistent and personalized experience. For example, P4P may use your information to assist you in completing a reservation or invoice; communicate with you about products and services; provide and improve service and support; update you on new services and benefits; provide personalized promotional offers; select content to be communicated to you; measure performance of marketing initiatives, ads, and websites “powered by” another company on P4P’s behalf; contact you regarding P4P products or services and prevent and detect security threats, fraud or other malicious activity. We will give you the opportunity to choose your privacy preferences regarding the communications we send. You may opt out from receiving promotional communications by using the unsubscribe feature on our email campaigns or contacting us at info@paradise4paws.com. We will remove you from our database within 30 days after we receive your request to unsubscribe.

P4P may post customer news, events, or testimonials on P4P sites. Such information is only posted with the express permission of the individual or company who provided that information. P4P may, from time to time, take photographs and videos of events at P4P locations or P4P sponsored events. P4P may post such photographs and videos on P4P sites, including P4P’s social networks pages. You understand and agree that your likeness and your pet’s likeness may be captured on video or other media while at P4P and you hereby authorize P4P to use, broadcast, and/or reproduce your and/or your pets’ likeness in video, print or other media. You agree that you will not be compensated for such use.

Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by P4P and will not be kept longer than necessary for providing the services.

4. HOW WE SHARE YOUR INFORMATION

P4P will not sell, rent, lease, trade, or share Personal Identifiable Information with third parties except to provide products or services you have requested or when we have your permission to do so. We will share the amount of Personal Identifiable Information as necessary for the third party to provide a particular service or product. We may also disclose Personal Identifiable Information under the following circumstances: (a) to respond to duly authorized information requests of police and governmental authorities; (b) to comply with any law, regulation, subpoena, or court order; (c) to investigate and help prevent security threats, fraud or other malicious activity; (d) to enforce and protect the rights and properties of P4P or its subsidiaries; or (e) to protect the rights or personal safety of P4P employees and third parties on or using P4P property.

Circumstances may arise where, whether for strategic or other business reasons, P4P decide to sell, buy, merge or otherwise reorganize its business. Such a transaction may involve the disclosure and transfer of your Personal Identifiable Information.

5. CHILDREN’S PRIVACY

P4P does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13.

6. ACCESS TO AND ACCURACY OF YOUR INFORMATION

P4P strives to keep your personal information accurately recorded. To view and change the personal information that you directly provided to P4P contact the P4P location that you work with directly.

7. KEEPING YOUR PERSONAL INFORMATION SECURE

P4P takes the trust you place in us seriously. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, P4P utilizes generally accepted industry standards to protect the Personal Identifiable Information submitted to P4P. No method of transmission over the internet, or method of electronic storage is 100% secure, therefore we cannot guarantee your Personal Identifying Information’s absolute security.

Credit card numbers are used only for processing payments and not for any other purposes.

8. CHANGES TO THIS STATEMENT

If we modify our Privacy Statement, we will post the revised statement here, with an updated revision date.

9. CONTACTING US

We value your opinions. If you have comments or questions about our Privacy Statement, please send them to info@paradise4paws.com. You may also write to us at Paradise4Paws LLC, 10509 United Parkway, Schiller Park, IL 60176, Attention: Chief Barketing Officer.

This Privacy Statement was last modified on December 22, 2014.

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Our Promise to You

At Paradise 4 Paws, our love of cats and dogs is at the heart of everything we do. Our knowledgeable, experienced, caring staff is on-site 24 hours and will treat your pet like our own. So go ahead and take that trip you’ve been wanting to; we’ve got everything taken care of!