Users can participate in the simple “like” or ”don’t like” rating system to review restaurants. They can also share restaurant information with friends via email, Facebook, Google+, Twitter and Pinterest (on photo pages). Dedicated users who create an account can track all of their dining experiences including menu items, price of meal, photos and more. They can also create an Urbanspoon Wishlist to save restaurants they want to try and an Urbanspoon Guide to share personal lists of dining favorites. In 2014, Urbanspoon introduced the ability to see and suggest favorite dishes.

Urbanspoon was founded by former Jobster employees Ethan Lowry, Adam Doppelt and Patrick O’Donnell in 2006. The employees of Urbanspoon work in Seattle, Washington, where the company was first founded.