Ever wonder why some people never seem to get burned out despite difficult conditions in their workplace? The answer lies in part with empathy, an emotional intelligence competency packed with potent stress-taming powers. When you
engage empathy, you seek to understand people’s needs, desires
and points of view. You feel and express genuine concern for
their well-being.

Research shows that expressing empathy produces physiological effects that calm us and strengthen our long-term sustainability. So not only do others benefit from our empathy, we
benefit, too. Here’s a two-part strategy that can help break the
burnout cycle.