Thursday, 29 January 2009

This year has been incredibly busy so far. We are continuing are great relationships with existing clients by further growing their online businesses, launching new sites (3 so far this year - CandleCandles.com, Plantstuff.com and CoxAndCox.co.uk) and growing our team:

Seyd Razavi has joined the development team to further increase our strength an depth in Ruby on Rails. Already a strong Rails ninja, Seyed is working on some really exciting additions to our product offering. These projects are a heady mixture of commercial and open source. We will be publishing more OSS this year.

As you can see on the left hand side we have a new Partnership with Google - more on this soon!

Marc Winn has joined Moneyspyder as a stakeholder. Already running a great online business (Beautifulpure.com) with Moneyspyder was never enough for Marc. Marc joins the already strong Moneyspyder team bringing excellent insight and experience from over a decade in the online retail and catalogue industry.

Wednesday, 28 January 2009

We really strongly encourage clients who have on site search to plugin Google Analytics site search tracking. The value that is yielded is huge. We've seen how crucial site search is to some clients in terms of the percentage of total revenue generated throuh site search. We've seen how seasonal product demand escalates at certain times of the year. We've seen myriad keywords that customers think of before clients do - great terms to bid on in paid search.

Take a look at this quick video to see some more great examples:

Having trouble hooking up your site search to Google Analytics? Give us a call.

Friday, 9 January 2009

Hmmm, it seems that according to Avinash Kaushik's latest blog post we are already Google Analytics Gods!

I think there is more that qualifies true god-like status though:

- Get the basics right first of all - that means profiles and filters - that means clean data in GA: precision is essential - that means : understand what you need to know about your site performance before going deep into GA - Regularly refine and refactor your KPIs - Keep focused on what you need to know rather than what is 'cool' - TEST TEST TEST! And log the test results in GA

Monday, 5 January 2009

I've just finished running through our uptime stats from last year and I'm really pleased to see over 99.9% uptime across all our clients - 99.92% to be exact.

There was some unplanned downtime in amongst the planned downtime. This was due to infrastructure issues that thankfully were resolved quickly. I can say with a high degree of certainty that EngineYard did not feature in this unplanned downtime.

Success, of course, is never final. How can we get closer to or achieve 100%? We will continue to use EngineYard and make sure any clients who are not yet EY users, become EY users.

We continue to refine our processes and procedures. The product matures as do all the technologies we use (Ruby on Rails, Sphinx, etc.). We make no room for compromise when it comes to the safety and reliability of our client's online businesses. Really it's quite simple: we strive not to be s**t!

Moneyspyder

MoneySpyder: develops and hosts state-of-the-art e-commerce sites and continuously improves the customer experience using web analytics, split-testing and regular site enhancements. We think of it more as a partnership rather than simply a service.

E-Commerce Services: leading edge technology and a guaranteed commitment of time and expertise, week on week, to improve your e-commerce site.