A. one of my decoders is listed as being linked to another profile. I need this to be linked to my account but when i called the call center i was told its a website issue and that i need to go through to the website department to fix it. Surely this is an account issue ?

B. Second, one of my other decoders shows a link button, but when i click it tells me that the link failed.

Thanks Luke7777 and Geoff D
I managed to get in touch with Mclaren and we have successfully done the update on the profile..
He will check tomorrow morning and let us know if further assistance is required.