New Patient Appointments

How to Schedule your First Appointment at Texas Children’s Cancer and Hematology Centers

Learning that your child has been referred to a clinic that specializes in cancer and blood diseases can be stressful for any family. At Texas Children’s Cancer and Hematology Centers, we focus on making your family’s experience as smooth, comfortable and convenient as possible.

First, have the referring physician contact us

Our goal is to make your first visit as easy as it possibly can be, which is why we require that all families have their referring physician contact us prior to scheduling a first appointment.

This phone call is very important because it helps us to determine how soon your child needs to be seen, and to make sure that your child will be connected with a physician who is knowledgeable in the areas that are most important to the type of treatment or illness that’s diagnosed or suspected.

This phone call also helps us to prepare the medical records and laboratory tests that we’ll need in order to evaluate your child’s condition. The tests that the doctor orders may help us determine the best possible treatment or care options. We may also schedule you to have specialty laboratory tests or scans on the same day, so that you can spend less time waiting, and more time focusing on your family.

Referring physicians may contact us at 1-800-CANCER9 (1-800-226-2379).

We’ll connect them to a sub-specialist who is familiar with the condition that your child has been diagnosed with or is suspected of having.

Then, we’ll call you to schedule a first appointment

Once our doctor has spoken with your referring physician, our Referral Coordinator will call you to schedule your child for their first visit to our clinic. Parents may also call our Appointments Desk at 832-822-4240 to schedule the first appointment. We’ll make sure that our doctors have spoken with your referring physician prior to scheduling the appointment so that we can coordinate any laboratory tests that might be needed the day of your visit.

In most cases, appointments will be scheduled in The Lester and Sue Smith Outpatient Clinic at our primary location, — Texas Children’s Hospital — located in the world-renowned Texas Medical Center and among the nation’s top pediatric hospitals.