Security

Once you enter the Checkout page to make payment, enter the Registration page to create an account or view this Security policy page your connection to our website will become encrypted. You can verfity this by checking that the URL in your browser starts with HTTPS and that you can see the Padlock icon in the corner of your browsers window.

Privacy

Cookies

Cookies are files which store information about your visit to a website. Our website uses two types of cookie.

Non-persistant cookies are provide a better browsing experience & do not store any personal information. We use them only to remember your language, currency preference and login details. Once you leave our website, these non-presistant cookies are deleted.

Persistant cookies are also used on our website if you choose to create an account with us AND wish your browser to remember your login details. In this case, your browser will save an encrypted cookie on your computer which is used to automatically log you in to our website when you visit. This type of cookie is optional & you are asked if you would like to use it when logging in.Should you wish to delete any cookies from your computer then you can find this option in your browsers preferences. Our cookies are identified by the name www.tokyoflash.com

Your personal information

We collect personal information from you when you place an order or register with us. This information is used only to speed up your shopping experience & provide warranty on your purchase.

When you sign up for our email newsletter we keep your email address and name so we can inform you about special offers, competitions and new products. We will ABSOLUTELY NEVER give out your email address or name to anyone else, unless required by law.

We hate SPAM as much as anyone else, so we try to keep our emails to a minimum. You can expect to receive 1 email per month from us. (Holiday season Nov/Dec we may send up to 3 a month)
If at anytime, you wish to UNSUBSCRIBE from our email list, you will find an 'unsubscribe' link at the foot of our email newsletter.

When you place a order with us we collect your personal information such as name, address and credit card details so we can charge your account & deliver your purchase. Your Credit Card information is stored in an encrypted form & we do not keep the whole number, only part of it to help with fraud prevention. Not even our staff can access your credit card information.
We keep a record of your purchase to provide warranty support. If you have a warranty issue, we know exactly when & what you purchased so we can provide a fast and efficent replacement, repair or refund. Our customers satisfaction is top priority.

If you have any questions or comments about your security or privacy, please contact