Privacy Policy

The protection of your personal data is very important to us. Our processing of personal data is therefore designed to be fully compliant with applicable data protection laws and regulations.

With this policy we intend to clarify and inform you – our customer – about which personal data we process, the purposes of said processing, how this processing is performed, who has access to your personal data, for how long we process this data and how you can exercise your rights with regard to our data processing.

For the personal data required by us for the performance of the agreed service, "Controller" within the meaning of the General Data Protection Regulation (GDPR) and other data protection laws and regulations is:

The data protection officer of Key-Systems can be contacted at datenschutz (at) key-systems (dot) net.

What personal data do we process about you?

Personal data is any information relating to an identified or identifiable natural person. We process data that you provide voluntarily to us, data that we collect in an automated fashion when you visit our premises, events or websites and data processed when you access and/or use our products and services.

On this website we do not process inventory data except for the IP addresses you use to connect to our systems.

Purposes for processing

The data you transmit to us upon requesting a service (or for correction, renewal or updates of service requests) is required to establish a contractual relationship between you and us, for purposes required for our provision of requested services as well as auxiliary services to you, for proper and secure management of your customer account, to prevent abusive use of our services, to enable us to provide information on expiration and required renewals of services and to allow us to comply with applicable legal obligations. The legal basis for such processing is Art. 6 I b) GDPR.

We may also transfer your personal data to third parties to safeguard legitimate interests of such third parties in accordance with Art 6 I f), except where such interests are overridden by your fundamental rights and freedoms.

How do we process personal data?

We process personal information in full compliance with the technical, organizational and legal requirements of the GDPR in our data center(s) in Germany. We apply data minimization principles where possible and we continuously update our security measures to help protect your personal data and other information against unauthorized access, loss, destruction or alteration. Access to your data is possible only through an encrypted connection. Third parties do not have access to your data unless we provide such access in accordance with the terms below. We also request that everyone we transmit your data to in accordance with this policy apply adequate security measures.

To whom do we forward your personal data?

To the extent permitted by law, your personal data may be disclosed to the following parties:

We may provide access to your data to other group companies affiliated with ourselves strictly for purposes of providing you with a better service.

We may disclose your personal information to law enforcement agencies, to other government and/or civil authorities similarly authorized by applicable laws and regulations and to courts of appropriate jurisdiction if so required by law. To ensure data accuracy and to prevent abusive use of our services, we may use third-party verification service providers to check the data you have provided. To assess our business operations, we may also provide access to your data to our auditors.

We will never sell your personal data to anyone.

Further data usage

We will only use the data for the purposes of advertising, customer service or market research if such use is necessary to provide or improve the service and if the customer has provided prior consent. Such consent may be revoked at any time. We will store your personal data that is processed for business purposes for a minimum of one year after the termination of the service it was collected for, or longer if required by legal requirements, such as the tax code. Data processed for other purposes is processed no longer than necessary for the purposes for which your data is processed or until all applicable legal requirements are met.

Your rights with regard to your data

You have the right to access and correct your data through your control interface with us or any intermediary service providers you may employ. You have the right to request information concerning your personal data and to request a copy of all your data in a standard format. You may at any time request to update all incorrect, out-of-date or incomplete data and to help us keep the internet safe we encourage you to regularly review the data you provided to ensure it is accurate, current and complete. You have the right to request the restriction of certain processing activities in certain circumstances and to object against certain processing activities. If and as far as processing is based on consent, that consent can be withdrawn at any time by the consenting party. You have the right to erasure your data in certain circumstances. You have the right to be informed where we obtained your personal data in case it was not directly obtained from you. You can exercise your rights by contacting us. You also have the right to lodge a complaint with a supervisory authority.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

In case IP anonymization is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP anonymization is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: https://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser Addon or within browsers on mobile devices, you can click this link in order to opt-out from being tracked by Google Analytics within this website in the future (the opt-out applies only for the browser in which you set it and within this domain).

An opt-out cookie will be stored on your device, which means that you'll have to click this link again if you delete your cookies.

Cookies and other tracking technologies

When you visit our websites, we may request your approval to store certain information on your devices in the form of a cookie in order to better provide our services to you. Denial to accept our cookies may result in a loss of functionalities on our websites and user interfaces for you.

Changes to this policy

Please note that the data protection information may be changed at any time with due regard to the applicable data protection regulations. The version being made available on our website at the time of your order or last visit to our website applies. We will inform you about any changes either directly by newsletter or indirectly through your service provider.