Provides customer service support to the organization by obtaining, analyzing and
verifying the accuracy of order information in a timely manner.
Prepares customer service summary reports.
Co-ordinates the handling of difficult and/or unusual situations.
Ensures and provides quality service to both internal and external customers
Handle inbound customer service calls with professionalism.
Answer customer inquiries and follow through on requests.
Take thorough notes and promptly forward action items that need to be handled by others.
Make outbound calls t... Read More