Once you have your employee identification number, you can setup your myUFV account from any web browser.

Your employee number is found on your UFV Human Resources contract and campus card.

FIRST TIME USE ONLY, your password is your date of birth in the format of yymmdd. You will be immediately prompted to change your birth date password to your own private password for future access. This password must be exactly six numbers. Remember this password.

Type my.ufv.ca into a web browser

Username is your employee ID

Password: is 6 digit numbers only—Remember: For first time login, your password is set to your date of birth in the format YYMMDD where YY is the last two digits of the year.

Email Format

UFV Telephone System

UFV’s main telephone number is 604-504-7441 and our switchboard is associated with this number. Callers in the Chilliwack area can also dial 604-792-0025 to be automatically redirected to the Abbotsford switchboard. Switchboard hours are 8:30 am to 4:30 pm, Monday to Friday.

Internal calls from one extension to another can be completed by dialing the 4 digit extension number listed in the UFV directory. Local calls to telephones outside of the UFV system can be completed by dialing 9 + the 10 digit telephone number. Our extended calling area reaches from Aldergrove to Metro Vancouver. To call a telephone number located in this area, dial 9 + 1 + the 10 digit telephone number. Outside of this extended calling area, long distance calls can be made by dialing 0 to connect to the UFV switchboard operator. The operator will ask for the number you wish to be connected to and process the call.

The UFV campuses in Hope and at the Abbotsford Airport are not directly connected to the larger UFV telephone system. Directory listings for faculty and staff at each of these campuses will display the 10 digit telephone number associated with these two locations.

The UFV directory is available at ufv.ca/directory/ and is searchable by name or by department. Each listing displays the local(s) assigned to an individual, or if the person is on leave or prefers email contact. Some entries also display a prefix in brackets before the extension. These extensions can be dialed directly by an outside caller and will bypass the automated attendant. The area code for all direct in extensions is 604. For any listing that does not have a direct in prefix, the outside caller must dial 604 504-7441 and enter the extension number when prompted.

If the faculty or staff member has a voicemail box, the information is also shown in the directory. If they have chosen not to use UFV voicemail, the column will be left blank.

Extended absence greetings PREVENT callers from leaving a message in your mailbox while it is enabled.

While you are gone, if you receive a voice message that is not accessed within the next 14 days, the message will be automatically deleted from the system and is not recoverable.

If you are going to be away from your office for more than 2 weeks, please include information in your greeting stating the length of time you will be away and suggest an alternative person to contact.

Wireless Access

at UFV‌‌

eduroam is now available at UFV! Go to eduroam.ufv.ca for your wireless connection!

About UFV Computer Labs

The University of the Fraser Valley provides over four hundred computer systems to assist students in their educational process.

These systems are organized into networked labs ranging in size from 15 to 100 computer systems.

The fee for using these labs is included in the student’s tuition.

Computer labs are upgraded on a continual, rotational basis as required. ‌

Over seventy different applications (software programs) are installed in the computer labs.

This includes a full suite of Internet tools, Microsoft Office, programming tools, statistical packages and many specialized programs developed for a variety of different disciplines of study.

With few exceptions, all systems are PCs running the MS-Windows operating system.

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Locations of Main Drop-in Labs

Abbotsford

G210 - Second floor

G180 - Inside the Abbotsford Library

Inside the main UFV Abbotsford Library

Chilliwack

CP1202

Mission

D226C

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Schedule of Open Lab Drop-in Times

Updated: Monday, September 08, 2014

Abbotsford G210

Mondays to Thursdays

Open from 8:00 am to 10:00 pm (lab monitor available from 8:00 am to 10:00 pm)

Fridays

Open from 8:00 am to 6:00 pm (lab monitor available from 8:00 am to 6:00 pm)

Saturdays

Open from 10:00 am to 6:00 pm (lab monitor available from 10:00 am to 6:00 pm)

Sundays

Open from 12:00 pm to 6:00 pm (lab monitor available from 12:00 pm to 6:00 pm)

Chilliwack Education Park

Holidays

Types of Software Available in UFV Computer labs

IT Services provides a list of available in UFV labs‌.

Faculty requiring special instructional software or changes to the set of standard software must inform the IT Services, Manager of Instructional Technology and Client Support, by the following deadlines:

Summer Semester changes must be submitted before Feb 1

Fall Semester changes must be submitted before Jun 1

Winter Semester changes must be submitted before Oct 1

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Printing in a UFV computer lab

Step 1: Obtain a Campus Card

‌Students must first obtain a Campus Card from the card office.

Dates, times, and campus locations are listed on the Campus Card website at the start of each semester.

Step 2: Load money onto the Campus Card

Students are required to pay $0.10 per page when using the lab printers.

Students must have appropriate funds on their card prior to printing in a computer lab.

Pre-load the printing and photocopying fund on the Campus Card in the card office, or at the Bookstore.

NOTE: Campus Cards used for printing in the computer labs ARE compatible with the photocopiers.

Step 3: Send print job to printer

Send your print job from your computer as you would normally.

Walk over to the nearest, working print station.

(The printers are on a network so you may access your print job from another lab if the printer you are using is not functional or is out of paper.)

Insert your Campus Card.

Enter your username on the monitor beside the printer and click the OK button.

You will see a list of your print job(s) on the screen. Use the mouse to select (click on) your print job.

Click on PRINT and your print job will be sent to printer AND money will be deducted from your print card.

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Removable Storage Devices (USB and Flash Drives)

To store your information externally, IT Services recommends students buy a USB flash drive with the slimmest connector (available at UFV Bookstores).

How to use your USB Flash Drive

Insert your USB flash drive and Microsoft Windows will recognize and initialize the new device.

Save your data on the USB flash drive.

Click the Safely Remove Hardware icon in the bottom-right system tray of Microsoft Windows.

For more information about computer security, please refer to IT Security

Email Security System

IT Services uses an email security system called the Barracuda Spam & Virus Firewall.

This software works to monitor both incoming and outgoing mail, filtering out messages determined to be spam and/or infected with viruses.

Users can check their quarantined messages, classify messages as spam and not spam, manage whitelisting and blacklisting of email addresses, and modify their user preferences using the Barracuda Spam & Virus Firewall interface.

A guide to using Barracuda Spam & Virus Firewall sofware is in the IT Knowledge Base.

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Microsoft Home Use Program (HUP)

You are now eligible to participate in Microsoft’s Software Assurance Home Use Program (HUP). This program enables you to get a licensed copy of most Microsoft® Office desktop PC applications to install and use on your home computer.

Under the Home Use Program, you and our other employees who are users of qualifying applications at work (e.g. Office Enterprise) may acquire a licensed copy of the corresponding Home Use Program software (e.g. Office Enterprise) to install and use on a home computer. You may continue using HUP software while you are under our employment and as long as the corresponding software you use at work has active Software Assurance coverage.

Please note that some product and language versions may not be available at the time you place an order. For up-to-date information on the availability of Home Use Program software, please visit http://microsoft.com/licensing.