Customer Service Team Manager

Distribution Direct

Charlotte, North Carolina Area, us

Distribution Direct

Customer Service Team Manager

October 2013 — Present

Responsible for all customer service and office related duties in addition to supervising a team of customer service representatives.In this role I provide a variety of services, support and solutions all with the client in mind. I highly value my client contacts and thrive on building trust and confidence through every interaction. Our team handles simple and complicated tasks alike for a wide range of 40+ clients (varying from apparel to medical supplies). We not only provide customer service to our clients but oftentimes we provide customer service to their consumer as well.

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