Are you a technical wizard with the power to affect revolutionary changes for clients across Ontario and around the world?

Zycom is looking for someone who’s immersed in the tech world; someone smart, savvy and able to work comfortably with clients; who lives on the cutting edge and never stops learning.

If you can use your knowledge and passion to make our team stronger and our clients’ lives easier, you’re the kind of person we’re looking for.

The JobYou’ll be the face of our company, interfacing directly with clients, advising them on enterprise architecture and IT strategy. You’ll work closely with our sales team and our solutions team to make sure our clients get exactly what they want and need.

You’ll start in the pre-sale stage, answering questions, negotiating, presenting and demonstrating. Then you’ll be part of the post-sale consultation team, making sure the design and implementation run smoothly, providing IT support, training and documentation, and following through with Level 3 support as needed.

Your ExpertiseHere’s what you bring to the table:

B.S. in Computer Science, Electrical Engineering, Math, or a college diploma with an Information Technology focus

At least 7-10 years’ experience in a progressively-evolving role providing tech support to mid-range enterprise customers for mission-critical Windows and Linux systems and software, with project experience in networking, systems, storage and virtualization

A customer-service mentality

Excellent interpersonal skills

Strong written and spoken communication skills

Bilingualism (English/French) preferred

A valid driver’s license

Your own vehicle

Reliability Status Security Clearance (or the ability to get it)

We’re also looking for these technical qualifications and certifications: