Category: Email

We've added an exciting new feature to our existing Email Program - Scheduled Emails! Have an email you want to make sure goes out next week? Have that special event coming up that you want to make sure your customers remember? Scheduled Emails are for you!Setting up Scheduled Emails is almost as easy as sending emails out immediately. Just go to the Send E-mail button at the top of the screen and then choose Add Scheduled Email on the right side ...Read More

We've made an exciting addition to all of our emails that update customers about their appointments. Now, each of your booking, confirmation, and find appointment emails will include a calendar .ics file. For your customers that have a calendar set up on their computer or phone, they can click on this file attached to the email and have the information about their appointment automatically added to their calendar. Click here for more information on .ics files and as always if you have any ...Read More

IBCS recently completed the upgrade of the Spa-Salon Manager email server and web sites. Utilizing the latest hardware, we replaced the standard hard drives with solid state hard drives (no moving parts). We sped up the email blasts and web pages and dramatically increased the server’s reliability. Normally, every year Black Friday causes our email server to slow to a crawl, but I’d like to report we were able to send out 225,000+ emails without a single issue or slowdown ...Read More

The Send Email feature of our program has always allowed you to send links and pictures. With a bit of work outside the program first you could even send full web pages. What the program lacked though was a way to automatically include certain links and pictures on every email that you send out. That's why we've added our newest feature to email - the Email Footer. The Email Footer page, which is available under Maintenance -> Internet Marketing, makes ...Read More

We've added several new features to The Spa/Salon Manager lately that need email support. When I went back in to look at our records though we had many salons that hadn't taken advantage of everything our software offers to people with email accounts. This seems like a good time to explain how our email service works, how to tell if you have email set up through us, and list many of the great features that our email service can open ...Read More

There’s been a lull since my last post and with good reason. I’ve been working on some exciting additions to the Online Booking for the past week and I’m very excited to unveil them here! I’d considered making multiple posts as there’s simply a ton to cover. However, since all the changes are so tightly tied together I’ll cover them in sections here. The first section will cover changes made to Employee Paging within our base software. The second section ...Read More

I'd like to take some time today to explain a great feature we've had for some time but relatively few of our customers use - the Paging feature. Salons and Spas can use the Paging feature to keep their Employees informed about a variety of events in the salon without the noise of in-salon intercom systems, the cost of expensive pager systems, or having your receptionist running back and forth through the salon to talk to your service providers. If ...Read More

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About Us

Fueled by our infinite passion to better address the needs of our customers, we’ve been adding to the simplicity and depth of the Spa/Salon Manager since 1985. Today, our most advanced version wraps all the Spa/Salon bookwork into a beautiful package that is exceptionally easy to use.

We are not just a software company. Kent Crabtree worked in his parents salon for three years before starting Spa/Salon Manager to help them manage their salon with a software program. His parents operated the salon for 44 years until 2016 when they turned over the business to Kent to continue the legacy.

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With 18 employees at the salon, Kent is once again more involved at the salon to make the salon software more efficient by gaining first hand experience. Visit our salon at Castilian and Company to see our salon business.

Everyone says, experience is the best teacher and Castilian and Company Hair Salon and Spa provides us with experience to make our software the best it can be!