It is no surprise that data
communication is swamping telecom networks.
Consumers are generating growing amounts of data on their own through
texting, emailing, and social networking, and rely less and less on their phones
for talking. Yet the current 9-1-1
system was built on the basis of voice communications (call 9-1-1 if you have
an emergency). While voice remains the
best choice for a 9-1-1 call, most consumers should be provided the option to
text or email when they are experiencing an emergency. When needed, texting or emailing is far more
discreet and can be done almost silently for those who find themselves in
situations where speaking could prove harmful to their own safety. For some consumers, texting is their primary
or only option to communicate. So, what are the 9-1-1 experts doing about
texting, emailing and the next generation of emergency communications?

This briefing explains:

The
next generation of 9-1-1 and how it differs from today’s 9-1-1 service.

How
telecom companies can be leaders in emergency communications by adapting to
this next generation.

What
happens as we move away from the PSTN as we know it and move to all-IP telecom
providers?

What
does the all-IP network mean for emergency communications and the next
generation of 9-1-1?