‘Unfortunately, what I gather from all this is that no one has developed really solid key performance indicators (KPI’s) in the area of connecting people with each other (or other aspects of knowledge sharing).’

‘Not only does it make the case for business model and operational innovation (in addition to the traditional product/service innovation), it documents the case for collaboration with an economic analysis of performers and underperformers.’

This Global CEO Study is a bundle of STORIES, from CEOs for CEOs.

Numbers are OK, but we are convinced only by what is behind the numbers, that is why stories are so important. My previous blog entry was also about a story, which was better than any measurement one can find.

If you are not familiar with AOK, it stand for ‘Association of Knowledgework’. Jerry Ash organizes monthly ‘Star Series’, where a KM star initiates a topic and coaches the discussion around it.