GO Transit will literally pay for being late, starting this fall

(Image: Danielle Scott)

The Ontario Liberals, cannily realizing that people hate tardiness and love money, are promising GO Transit commuters a money-back guarantee when trains are more than 15 minutes late. However, there’s a fair bit of fine print: commuters will get their fare back if breakdowns or maintenance issues are responsible for the delay, but not if extreme weather, police investigations, accidents or medical emergencies are to blame; and while Presto card holders should get the refund automatically, other commuters will probably have to apply for it online. The refund program should start sometime this fall, too late to benefit those passengers who spent an hour stuck on board last month.[Globe and Mail]