Education and Training

Accountability for results

Key to Kairros’ success in delivery of training programs, is our accountability to results and therefore, return on investment.
Kairros’ training programs are measured according to Kirkpatrick’s Four Level Training Evaluation Model.

The four levels are:

Each of these aspects is measured in order to both ensure effective change has been elicited, as well as to improve future learning processes of the workforce.

Choose a Workshop that’s right for You

Whether it’s mental health awareness, coping with stress, professional development or conflict resolution, Kairros has a selection of educational excellence workshops and training sessions on offer for you to choose based on which will best suit your needs.

To read more about each of our workshop and training sessions, select the name below for more information.

This engaging workshop provides case managers and Return to Work (RTW) Coordinators with specialist skills in the art of Motivational Interviewing which can then be used whenever relevant or necessary. This scientific conversation technique is a hallmark of psychologists and counsellors and has proven integral to the success of improving the mindset of an individual suffering from chronic pain and mental illness.

Time: 4 hours

Who’ll benefit: Case Managers and RTW Coordinators

Outcomes: Improved skills to support individuals suffering from chronic pain and mental illness

This practical training session provides tangible tools for employees at all levels to better manage conflict that may arise in the workplace. Conflict is a near unavoidable component of life, but better strategies to amicably resolve conflict can ensure that the impact is minimised when conflict does occur.

Signs of deteriorating mental health are hard enough to spot in our colleagues at the best of times. In a multicultural workforce, where communication styles and cultural norms for mental health differ significantly, this can be even more difficult. In this workshop, our specialised employees will provide you with the signs, symptoms and strategies to better ensure the mental health and safety of your colleagues.

The pace of modern life seems to be ever increasing and stress levels are on the rise. This workshop will equip you and your colleagues with practical strategies to manage stress, while increasing your efficiency and happiness at work and at home.

Computer-based work can have a significant impact on health, including predisposition to overuse injuries such as Carpal Tunnel Syndrome. Ergonomic adjustment of a workstation can therefore significantly reduce the risk and impact of injury.
It is therefore vital that each staff member is educated on how to set up their own desk in line with best practice for risk mitigation.

Education will focus on the following:

How to recognise risk factors for musculoskeletal disorders and ergonomic issues in the work environment

How to recognise signs and symptoms of musculoskeletal disorders relevant to the type of work conducted in the office space

Reporting processes for risk factors and musculoskeletal disorders

How to adjust ergonomic furnishings

The process for employees to request ergonomic furnishings

Appropriate posture and form

Kairros will also provide each staff member with an Ergonomic Education pack, which will information on all topics discussed.

Kairros will provide targeted, specific manual handling training to your staff in order to improve employee expertise and decrease risk of injury via manual handling. Our Manual Handling Training is based on the principles of the National Code of Practice for Manual Handling and our approach to manual handling training applies the principles of adult learning, ensuring that the training is interactive and provides a solid foundation of knowledge through practical demonstration, application and re-enforcement via competency assessment.

Core Service Delivery Outline

Work group pre-visits, to conduct task analysis of stated key tasks for your workforce

A coordinated training schedule in consultation upon acceptance (Kairros is happy to provide training outside of business hours to ensure no loss of productivity. This provision will incur a 15% fee loading)

Practical demonstrations and assessment to be undertaken (Kairros to coordinate availability of required equipment (if applicable) prior to each session, as per negotiated training schedule)

Group reporting including risk profiling, trends and WHS recommendations provided to you upon completion.

Kairros’ training will be customised to your workforce and the specific work group tasks via photographic footage obtained during pre-visits, pending consent. All obtained information and footage/photography will be handled with the strictest confidence by Kairros in line with our Privacy Policy, relevant privacy legislation and intellectual property principles.

Time: 1-2 hours

Who’ll benefit: all staff who complete or supervise manual handling

Outcomes: practical stress management strategies

Cost:$700 + GST*

*Costs may vary depending on location

Our Clients say...

“Our Kairros consultant was a fantastic trainer and overall received an exceptional response from our staff who participated in our manual handling training. From the moment we scheduled our course, the team at Kairros were really helpful and willing to go above and beyond. As a result of our successful training sessions, we’ve applied the Kairros safe, stretching exercise guide for all staff to refer to across our club outlets. We would definitely recommend appointing Kairros for all your work, health and safety related training needs.”