You may have more than one contact displayed in the "Talk To" widget on your vendor page and wished you could control who does and doesn't show up in there. Well, now you can!

6 Steps total

Step 1: Manage a Vendor Page Profile

You may notice a new element under "Admin Actions" on your vendor page called "Manage Profiles". This is part of our new localization updates where you can have multiple Vendor Page Profiles and the information displayed can be specified for various geo-regions in the world. To update this information, you first click "Manage Profiles".

Step 2: Profile Details

Once in the Manage Profile screen, you'll notice a list of profiles listed in the menu on the left side (to include a Create New option).

All vendor pages, to include those without localized content, have a "Default" profile. This is the profile (and the information associated with it) that shows up when there isn't another profile for the region of the world the user is located in. For example, if the Spiceworks Vendor Page had two profiles, the first being default and the second geared towards EMEA, and I looked at the page from Tokyo, I would see the information associated with the "Default" profile.

Details about this will be posted in another How-To, for now let's concentrate on the Contacts information...

Step 3: Profile Contacts

In Manage Profiles, you'll notice tabs across the top labeled Details and Contacts. Clicking the second one is where you can update which Spiceworks Partner accounts are displayed in the "Talk To" widget on the homepage for your vendor page.

On the top, you see "Sean the Green Guy" and "Nic (Spiceworks)". Below the horizontal line, you see "Doug (Spiceworks)" and "Sean (Spiceworks)".

Step 4: Arranging Contacts

We don't want "Sean the Green Guy" displaying in the homepage (of our vendor page) so you simply put your cursor over his name, press down the left mouse button, hold it down, and then drag "Sean the Green Guy" below the horizontal line. This automatically saves and if I looked at the homepage for the Spiceworks vendor page, I'd see "Nic (Spiceworks)" as the only contact in the "Talk To" widget.

Step 5: Two Contacts in the Talk To widget

You can have up to two (2) contacts in the Talk To widget and we don't just want Nic there, so we drag "Sean (Spiceworks)" up above the horizontal line but below Nic. Note that the display order on the homepage is the same as on here, so if I wanted myself ("Sean (Spiceworks)") listed first, I can just put myself above Nic. Also note you can have only one (1) or two (2) contacts on the Talk To widget, but no more than that.

Step 6: Create New Profile

You probably noticed the "Create New" option in the left side menu and wondered what that does. For now, that simply lets you know to contact your Account Executive or Account Manager here at Spiceworks to learn more about the geographic profiles in case you want to set one up for your vendor page.

Unsure who to talk to? You can use the "Get help on your page" option under Admin Actions or simply contact me directly (under your Spiceworks Team). We'll get you in touch with the right people here at Spiceworks.

The Talk To widget is a great way to let your vendor page visitors know who the primary contacts are. If you have geographic profiles set up, you can make sure to customize that (using these steps) to show which Partners are best to talk to for that region. Don't worry, SpiceHeads can still use the "View All" option to see all the contacts.

If you have any questions or need any assistance, feel free to post below or do not hesitate to contact me directly.

3 Comments

You probably noticed the "Create New" option in the left side menu and wondered what that does. For now, that simply lets you know to contact your Account Executive or Account Manager here at Spiceworks to learn more about the geographic profiles in case you want to set one up for your vendor

Correct. If you're looking to get someone added to your vendor page, you can contact partner_support@spiceworks.com or me directly and someone on my team will help them get set up (if they don't already have their own account) and once they have one, get them properly attached to your vendor page.