This document represents an online version of the in-app instructions.

Adobe Sign for Android is a mobile companion to the Send for Signature tool and enterprise-class signature services provided by Adobe Sign. It’s the ideal tool for initiating and managing signature workflows as well as collecting e-signatures in person from a client or customer.

Adobe Sign makes it possible to sign, send, track, and manage signature workflows from the desktop, mobile devices, and the web. Adobe Sign does the following on mobile devices:

Lets you send and sign documents.

Provides insight into signing workflows, including information about signed, pending, and declined documents.

Lets you search file repositories, view audit trails, and work with files offline.

Enables working with files in 3rd party cloud storage services such as Dropbox, Google Drive, Evernote, and so on.

Batch signing and and enterprise mobile management support.

In short, get documents signed and sign yourself anytime, anywhere.

Getting started

Adobe Sign is a subscription service. To take full advantage of Adobe Sign:

Why are there different login workflows?

Most users have one login credential and will only see one set of screens. However, because Adobe Sign supports several types of IDs, users may see alternate views because the user interface changes based on the domain of the user’s email address. Adobe Sign supports several authentication methods, and the login workflow may vary slightly across each type.

Settings configuration

Understanding roles

The web interface supports all available roles as described the product help. Support for roles in the mobile apps is evolving. The June, 2017 mobile release adds support for:

Form filler (To Fill): Participants with this role only have form fields assigned to them and they do not need to sign or approve the document.

Acceptor (To Accept): Participants with this role need to accept the document. This is very similar to the approver role, except the participant is accepting rather than approving the document.

Certified Recipient (To Certify): Participants with this role need to view and acknowledge the document. This participant does not interact with form fields.

Creating a signature

If you have not already created a signature (a signature appearance), you will be prompted to do so when you sign a signature field.

To create a signature:

Tap a signature field (or tap twice if you already have a signature).

Create your signature by one of the following methods:

Type: Type your name in the text field. Typed signatures are automatically saved for later use.

Draw: Type your name in the text field, and draw your signature on the signature line.

Image: Select an image from your gallery or take a new camera capture of your desired signature.

Tap the Save signature checkbox if you want to reuse this signature. Note: The checkbox label varies based on whether you’re logged in.

Tap Apply.

Saving a signature

If you have a Document Cloud or Adobe Sign account or use Single Sign On (SSO), you can save your signature for future use. Note the following:

Typed signatures are automatically saved for later use.

Drawn and image signatures are not saved unless you check the Save signature checkbox.

Allowing file access

Signing workflows require access to the files which require signing. Granting Adobe Sign access to your local and online files streamlines subsequent workflows. You can access the following:

Local documents

Local files in your gallery

Online storage locations (iCloud, Google Drive, Evernote, etc.)

Photos and document scans you take on-the-fly

Searching for a file

Document views which display lists of documents provide a search field. To search for a file by name, tap .

Showing the quick access menu

The December, 2016 release provides a streamlined way to view file history, send reminders, and initiate signing without having to drill down into a document view. From any document list, tap the overflow icon to display the quick access menu. For example:

Choose a document list such as Waiting for Others.

Tap

Tap History, Reminder, or Host Sign.

Note that the available options vary according to the current context, and some items don’t appear on the menu if they are not relevant to that document or document list. For example, the completed documents list will only provide a link to History.

Viewing file history

Adobe Sign provides audit trails with details about your signature workflows, including when a document was sent, who signed it, and so on. To view a document’s history, do one of the following:

Open a document, and tap

From any document list, tap and then tap

Viewing files in completed/canceled workflows

The Completed and Cancelled/Declined views enable viewing documents in finished or ended workflows. Simply tap Completed or Cancelled/Declined to display the document list. From here you can:

Download documents

View file history

Search for documents

Share or print documents

Navigating a document

When a document has multiple pages, navigate through the content as follows:

Use the up and down arrows to scroll through pages.

To go to a specific page:

Tap the first page number so that it’s highlighted.

Enter a page number.

Tap the Check.

Printing

Adobe Sign supports printing directly from the app:

Tap .

Set your options such as number of copies, page size, and orientation.

Getting Documents Signed

Get signatures (quick steps)

Adobe Sign is a feature rich app that offers many workflow and configuration options. Therefore, many of the features and steps are optional. If you are happy with the default settings for message, language, signer’s role, and on, sign as follows:

Log in to Adobe Sign.

Tap Send for Signature.

Tap Documents and add one or more documents.

Tap Done.

Tap Recipients and add one or more email addresses. Tap the contacts icon to browse your contacts list.

Tap Done.

Tap .

Send a document for signing

The Send for Signature feature allows you to:

Send any number of documents to any number of recipients.

Specify a signing order.

Specify a signer’s role and verification method.

Password protect documents.

Add and edit form fields.

To get a document signed:

1. Log in to Adobe Sign.

2. Tap Send for Signature.

3. Tap Documents.

4. Tap Add Documents.

5. Select a document location.

6. Add one or more documents.

7. Tap Done.

8. Tap Recipients.

9. Enter one or more email addresses, or tap the Browse icon to select someone from your contacts list.

10. Slide the Complete in Order toggle off if you do not want to require signing in the same order as the listed recipient order.

11. If you want to set the signer’s role or authentication mechanism, tap the signer icon.

12. Specify the signer’s role. A delegator (or “representative”) can be specified for the signer or approver.

13. If you need to change the default ID verification method, select one of the following:

○ Email Only: If the signer gets the document in an email, the signer’s identity is assumed.

○ Password: Enter a password.

○ Phone: Enter the signer’s phone number.

○ KBA (Knowledge Based Authentication).

14. Tap OK.

15. Tap Done.

16. If you need to customize the email message, tap Message, and edit the document name or message.

17. Tap Done.

18. If you need to change the document options, tap Options:

○ Tap the Set password checkbox to password protect the document. Enter the password twice.

○ Change the language by tapping the Language drop down list and selecting a new language.

○ Check the Preview, position signatures or add form fields field checkbox to edit the form fields.

19. Tap Done.

20. Tap .

21. If you chose to add or edit any fields, change the document as needed when it reloads.

22. Tap .

Working with pending documents

The Waiting for Others feature allows you to see a list of documents that you have sent to others to sign.

View a list of sent documents

Tap Waiting for Others.

Search for a file or select one based on the document’s title, date, or sender.

Tap the document to open the details page.

Send a reminder

To remind a document recipient there’s a document ready to sign, send them a message:

1. Follow the steps above.

2. Tap the overflow icon > Send Reminder.

3. Enter an optional reminder message.

4. Tap Send Reminder.

In person signing: Waiting document

You can get a signature in person for a document that you have already sent as follows:

Tap Waiting for Others.

Search for a file or select one based on the document’s title, date, or sender.

Tap the document to open the details page.

Tap the pen icon.

Tap OK.

Pass the device to someone for signing.

The signer confirms their identity by tapping Proceed.

Complete the signing workflow.

In person signing: New document

To get a new document signed in person, do the following:

Tap Get Signature in Person.

Tap Documents.

Tap Add Document. You may be asked to allow Adobe Sign access to your files.

Select a document location.

Add a document.

Tap Done.

Tap Recipients and add the signer’s email address.

Tap Done.

Tap .

Tap OK, and pass the device to someone for signing.

Have the signer confirm their identity by tapping Proceed.

Complete the signing workflow.

Tap Click to Sign.

Signing Documents

If you have not already created a signature (a signature appearance), you will be prompted to do so when you try to sign a signature field. For details, see Creating a signature in the Basic Tasks section

Viewing your To Do list

The Waiting for You panel lists documents sent to your for signing or delegation.

Tap Waiting for You.

Search for a file or select one based on the document’s title, date, or sender.

Tap the document to open it and initiate the signing process.

Signing

You can sign from your phone, online, or any device with access to Adobe Sign. To sign from your mobile app:

Offline signing

Adobe Sign requires an internet connection for most operations, including signing.

Signing from an email

If you get an email asking you to sign, simply click the review and sign link.

If you’d like to delegate signing to another authorized party, click the “delegate” link in the email. When the Delegate dialog appears, fill in the form and tap Delegate.

Signing: password authentication

If the sender requires password authentication, you must enter a password to open the document.

Megjegyzés:

You must be online to authenticate.

Signing: phone authentication

If the sender requires phone authentication, you’ll need to enter a verification code sent to your phone:

Tap on a document to sign.

Choose whether to verify yourself via text message or voice call.

Tap Send code.

Enter the code in the document’s code verification field.

Tap OK.

Complete the signing workflow as usual.

Megjegyzés:

You must be online to authenticate.

Signing: knowledge based authentication

If you’re organization uses knowledge based authentication (KBA), you’ll be required to answer some questions to prove your identity. Contact your administrator for details. To sign with KBA:

Tap on a document to sign.

Enter your personal details.

Tap OK.

Answer the KBA questions.

Tap OK.

Complete the signing workflow as usual.

Megjegyzés:

You must be online to authenticate.

Batch signing

If you have enabled Batch signing on your device, you can sign all the documents in the Waiting for You list simultaneously.

To batch sign:

Tap Waiting for You.

Tap Batch Sign.

After the document loads, tap Start.

Tap a signature field.

Tap Click to Sign.

When the next document loads, tap Start and repeat the process.

Changing your signature

To change your signature appearance:

Tap on a signed signature field.

Create a new signature as described in Creating a signature (Basic Tasks section).

Tap Apply.

Signatures cannot be changed once the document is saved.

Signing with Digital Signatures

Users in enterprise environments may be required to sign with digital signatures or initiate signing workflows that use them. In many cases, your account admin will have selected a digital ID provider and created a digital ID for you.

Since digital IDs require a log in credential and workflows vary by provider, signing details should be provided by your organization.

About digital signatures

In February 2017, Adobe Sign introduced the world’s first cloud-based digital signatures as well as support for an open standard and the work of the Cloud Signature Consortium. With cloud signatures in Adobe Sign on the web or any mobile device, customers can easily add digital IDs to their esignature processes, comply with the most demanding industry and global requirements, and deliver exceptional experiences.

Customers often use the terms “electronic” and “digital” signatures interchangeably, but experts often refer to digital signatures as a subset of “electronic signatures.” Where typical electronic signatures can use a variety of methods for authenticating signers — such as e-mail, corporate IDs, or phone verification — digital signatures use one specific method. With digital signatures, signers authenticate their identity using a certificate-based digital ID, which is typically issued by a trusted third-party certificate authority. Digital signatures allow users and enterprise organizations to prove that a document was signed as well as verify its authenticity and integrity.

Requiring a digital signature

From your mobile device, you can require a recipient sign with a digital signature by adding a digital signature field to a document. To do so:

1. Tap Send for Signature.

2. Add a document, recipient(s), and a message (this is a typical signing workflow).

3. Tap Options > Preview and Add Signature Fields.

4. Tap Send.

5. When the document reloads, navigate to where you’d like to add the digital signature field.

6. Drag and drop a new field onto the document.

7. When you done editing the document, tap Send.

Signing with a digital signature

Some documents require signing with a digital signature rather than a non-certificate based electronic signature. Document authors specify this requirement by adding a digital signature field to the document.

Note that workflows and steps will vary based on the requirements of your digital ID provider and organization.

To sign with a digital ID:

1. Open a document and tap as usual.

2. If the “Select provider” dialog appears, you can either tap the new Digital ID link or select your provider from the drop down list (this list is configured by your organization).

3. Tap Next.

4. Sign in to the provider if you are required to do so.

5. Select a digital ID. By default, only the IDs that use certificates valid for signing appear.

Scanning Documents

The January, 2017 release introduced a rich scan document feature that allows you to capture document images on-the-fly during your signature workflows. Existing images and new captures are converted to PDF before being sent for signing. Invoke the scan feature from the Select Library or Add Document screens when initiating a signing workflow.

This feature allows you to:

Scan a new document and/or add images from your device

Reorder pages

Crop pages

Adjust the color

Rotate pages

Delete pages

Attach the PDF scan

Device settings

The scan feature requires access to your camera. When prompted, choose Allow. Alternatively, use the device settings to configure Adobe Sign ahead of time. For details, see Device settings in theConfiguring Adobe Signsection.

Scan a document

To scan a document:

Start a signing workflow: Tap either Send for Signature or Get Signature in Person.

Tap Documents to add a document.

Tap .

When the capture screen appears, you can immediately scan your document. Keep in mind the following:

Your device controls what features appear on the screen. For example, if you device has flash capability, you can toggle the flash off and on by tapping .

You can toggle auto crop on and off.

Add an existing photo or document to your current scan collection by tapping the gallery icon.

Cancel the scan session by tapping the X in the upper left-hand corner.

Tap to enable auto crop and use edge detection hints to improve scan quality. When enabled, messages appear on the screen as follows:

Looking for document: The app is looking for the document and trying to detect its boundaries.

Move closer: You may be too far away.

Level the camera: The camera is at an angle to your document.

Ready to capture document: Edge detection can see the entire document.

To view or edit the files you’ve scanned, tap the documents thumbnail. Tap the back arrow to return to the current scan session.

Edit your scan

When you’re finished scanning, tap the documents thumbnail in the lower right-hand corner. From here, you can tap Save PDF or edit your scans. Edit options appear in the bottom menu.

These options allow you to:

Add images from your device

Reorder pages

Crop pages

Adjust the color

Rotate pages

Delete pages

Add images from your device

While in the editing mode of the scan workflow, you can browse your device for images and documents that you can add to your current scan:

Tap

Take another photo or select a file from your device.

Reorder pages

Navigate to the page you want to modify.

Tap

Drag and drop pages to new locations.

Tap

Tap Attach or choose another tool to continue.

Crop pages

Navigate to the page you want to modify.

Tap

Drag the crop handles to resize the scan area.

Tap

Tap Attach or choose another tool to continue.

Adjust the color

Navigate to the page you want to modify.

Tap

Choose your color options for the current page.

Repeat as needed for other pages.

Tap Attach or choose another tool to continue.

Rotate pages

Navigate to the page you want to modify.

Tap

Repeat as needed for other pages.

Tap Attach or choose another tool to continue.

Delete pages

Navigate to the page you want to delete.

Tap

Confirm you want to delete the page.

Tap Attach or choose another tool to continue.

Save as PDF

Your scan is automatically converted to a PDF and attached to the current document.

Configuring Adobe Sign

Enable cellular data

By default, cellular data usage is disabled. To use cellular data (which might cost you money):

Tap .

Tap Allow Downloads over Cellular.

Set the default screen

If you’d like to change the default home screen that appears on application startup, do the following:

Tap .

Tap Default Screen.

Select a new default start screen.

Batch signing

Batch signing allows you to sign multiple documents without having to return to the agreement list and select another document. Less tapping, streamlined workflows.

Tap .

Check Enable Batch Sign.

You can now sign on the documents in your Waiting for You list simultaneously.

Service integration

Adobe Sign integrates with several 3rd party cloud storage providers. By connecting those accounts with Adobe Sign, you can create signature workflows that seamlessly integrate documents residing in different locations. In addition to Adobe’s Document Cloud (enabled by default), you can connect to providers such as Dropbox, Box, and Google Drive.

To connect an account:

Tap .

Tap one of the connector checkboxes.

You’ll be taken to that app’s sign in screen. Log in.

When prompted to allow the connection, choose Allow.

Product improvement program

By default, Adobe Sign sends non-personal and anonymous data to Adobe so that the engineering team can improve the product based on usage data. To unenroll:

Tap .

Uncheck the Provide Usage Data checkbox.

Device settings

You may be prompted at installation time or while using a feature to provide Adobe Sign with access to certain device features. Allowing such access streamlines your workflows by reducing the number of steps required to complete them. Alternatively, you set up or modify permissions by navigating on your device to Settings > Apps > Adobe Sign > Permissions. Note the following:

Camera access is required for the scan feature and adding new photos to signing workflows.

Contacts access allows you to easily find and add recipients when sending documents for a signature.

Storage access allows you to choose local documents when sending a document for a signature.

Troubleshooting

How can I get more help?

Have a question not answered here? Please ask your question in the Forum.

Errors

Refresh failed. Please check your network connection.

Verify you have a good network connection. For example, open a browser and try to open a web page.

If you do not have wifi enabled, verify you have checked Allow Downloads over Cellular.

Determining who is logged in

Tap the Settings icon.

The currently logged in user appears next to Account.

Determining your application version

Tap Settings > About.

How do I determine my Android version?

Tap the device’s Settings icon.

Tap About phone and look up your software version.

How do I determine the product version?

The version number is under the application title: Tap Settings > Apps > Adobe Sign.

How do I force stop the application?

It is sometimes useful to stop the application to clear the memory, reset the cache, etc. To do so, do one of the following:

Tap your device’s Recent Apps button, and swipe the app away.

Tap Settings > Apps > Adobe Sign > Force Stop.

How do I get device crash logs?

If your app crashes, perform the following steps to send us the crash logs:

From Google market place, download an application that displays the device logs. Some of the free apps available include CatLog and aLogcat.

What's New

In addition to bug fixes and performance enhancements, keeping your app up-to-date guarantees that you’ll always have the latest and greatest new features.

June, 2017

The mobile app now supports additional roles. Users initiating a workflow from the web can fine tune the signer’s role, requirements, and capabilities from their mobile app. New roles include:

Form filler (To Fill): Participants with this role only have form fields assigned to them and they do not need to sign or approve the document.

Acceptor (To Accept): Participants with this role need to accept the document. This is very similar to the approver role, except the participant is accepting rather than approving the document.

Certified Recipient (To Certify): Participants with this role need to view and acknowledge the document. This participant does not interact with form fields.

Sign and send agreements that require digital signatures.

Add digital signature fields to documents, then send for signature.

Sign with your digital signature on any mobile device.

January, 2017

A new scan document feature allows you to capture document images on-the-fly during your signature workflows. Existing images and new captures are saved to PDF before being sent for signing. Invoke the scan feature from the Select Library or Add Document screens when initiating a signing workflows, and then edit, reorder, touchup, and rotate pages as needed. For details, see Scanning Documents.

Search capability has been added to the Document Library screen.

December, 2016

The sign-in worklow and userface has been streamlined and adds support for new credential types. Authentication methods include:

Single Sign On (SSO): Enter your email, and then enter the username and password provided by your organization.

New menus and icons improve usability and enable performing tasks in a more intuitive way. For example, new overflow (more) menus allow quick access to features such as history, sending reminders, signing, and more. You no longer have to open a document to perform many of these actions.