New Year and a New Focus

Wait, wait, wait. I can hear it now. What the heck are you doing, Brandon? You are the Customer Service Blogger. Are you going off-topic in 2009? Will you be back?

Rest assured, my good readers, I am not leaving. However, I am expanding. After much pondering and reflection back upon the past 16 months and 129 posts, I have decided that for the New Year, I will reach out and stretch a little beyond “just Customer Service.” No, I am not leaving the topic at all and in fact, many of you know that I value Customer Service above all others facets of business. That will remain, however, I have found that there are so many fascinating topics within the realm of “business” that I would like to comment on and discuss.

While we are in the throes of an economic crisis right now, I still encounter quite outstanding business practices every day and I want to share those tidbits with you all.

So, please join with me as we continue to explore Customer Service and enjoy the new additional conversations we shall have.