Freight Orders

Freight deliveries require a delivery time be scheduled and someone must be present at the time of delivery to inspect and sign for the merchandise. A representative from the freight carrier will call the phone number entered at checkout to schedule the delivery.

Liftgate Service

For freight deliveries, you have the option of adding a liftgate to your delivery. A liftgate is the device that lowers a product from the truck to ground level.

CPO recommends adding liftgate service for freight deliveries exceeding 100 lbs if you do not have a loading dock or fork lift at the delivery address. Additional charges may apply. The liftgate option will be presented during the checkout process.

Please note that liftgate service only ensures the product is removed from the truck. We recommend you have the additional help of two to four people to move the product to its desired location because drivers are not required to assist.

Requesting liftgate service after ordering may result in additional charges and delays.

Details

Stand up to unpredictable weather and unforeseen outages with the most trusted name in residential standby power. If the power ever goes out, your Generac standby generator goes on - automatically - protecting you and your home 24/7.

Never feel powerless with the #1 selling home standby generator. Choose the generator four out of five families have already installed.

Replaces Discontinued Generac Model 5872

Features:

Powered by the innovative Generac OHVI engine specifically designed for generators

Nexus Controller, the most comprehensive available today, features a dual line, tri-lingual LCD display that allows for easy monitoring and management of generator functions

These generator packages as I call them are really great for the casual do it yourselfer. Take time to read the instructions and if any problems called the help line number listed in installation manual. I personally have one at my residence and I think it is a great investment. I would buy another in a blink of eye. Have also installed several of these units for other customers. Great product, probably the best on the market.

We had been talking about getting a generator for the past 3 years and our minds were made up for us, After the tropical storm that swept up the east coast. We live in eastern Connecicut and where without power for 7 days.I vowed we would not be without power again for any amout of time.In researching generators I found that the most features and bang for the buck was with Generac 1-A trusted Name 2-made in the USA 3-Self monitoring System was a key point.I ordered from CPO due to the low price and any Questions I had were answered quickly and precicsely.The 14 KW 6052 with nexus smart switch drop shipped from Wisconson in about 10 days AAA++. The generator was well creted and boxed {525 lbs}.After reading the instalation manual I proceded with the Install.BOYS YOU GOT TO READ THE MANUAL ON THIS ONE.At first it seemed that there where to many wires for the application but upon futher review of the manual all are nessasary trust me, All in all the total install took me about 40 hours,new service panel.nexus smart switch,conduit to the exterior,running the propane fuel lines,pulling the wires and finally making all the terminations, and a three way 200 Amp disconnect for the second floor which is a rental.The unit has started once per week for 15 minutes as programmed {awesome Feature} for self diagnostics. The only advice I would give about the unit is after the first hour of operational setup Change the oil in the power unit,its cheap insurance.When reading the manual you must make sure that you are referencing your specific model as they have 1 install manual with 8KW-20KW models and there are some distinct differences.

Questions & Answers

Warranty

For a period of three years from successful activation of the unit (one (1) year or one thousand hours, whichever occurs first, for units in international markets), Generac Power Systems, Inc. (Generac) warrants that its standby generator will be free from defects in material and workmanship for the items and period set forth below. Generac will, at its option, repair or replace any part(s) which, upon examination, inspection and testing by Generac or an Authorized/Certified Generac Service Dealer, is found to be defective.

Any equipment that the purchaser/owner claims to be defective must be examined by the nearest Authorized/Certified Generac Service Dealer. This warranty applies only to Generac emergency automatic standby generators used in "Standby" applications as Generac has defined Standby. Scheduled Maintenance, as outlined by the generator
owner’s manual, is highly recommended. This Scheduled Maintenance should be performed by an Authorized/Certified Generac Service Dealer. This will verify service has been performed on the unit throughout the warranty period.

Extended Warranties are not available on units sold into International Markets.

GUIDELINES:

1. Warranty begins upon the successful activation of the unit.

2. Unit should be Registered and Proof of Purchase and Maintenance must be available.

3. Warranty is transferable between ownership of original installation site.

4. Warranty only applies to permanently wired and mounted units.

5. Any and all warranty repairs and/or concerns, must be performed and/or addressed by an Authorized/Certified Generac Service Dealer, or branch thereof. Repairs or diagnostics performed by individuals other than Authorized/Certified Generac Service Dealers not authorized in writing by Generac will not be covered.

6. A Generac Transfer Switch is highly recommended to be used in conjunction with the generator set. If a Non-Generac Transfer Switch is substituted for use and directly causes damage to the generator set, no warranty coverage shall apply.

7. Steel enclosures are warranted against rusting for the first year of ownership only. Damage caused after receipt of generator is the responsibility of the owner and is not covered by this warranty. Nicks, scrapes, dents or scratches to the painted enclosure should be repaired promptly by the owner.

8. All warranty expense allowances are subject to the conditions defined in Generac's General Service Policy Manual.

9. Steel enclosures that are rusting due to the improper installation, location in a harsh or saltwater environment or scratched where integrity of paint applied is compromised.

10. Failures due, but not limited, to normal wear and tear, accident, misuse, abuse, negligence or improper installation. As with all mechanical devices, the Generac engines need periodic part(s) service and fluid replacement to perform as designed. This warranty will not cover repair when normal use has exhausted the life of a part(s) or engine.

THIS WARRANTY IS IN PLACE OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, SPECIFICALLY, GENERAC POWER SYSTEMS MAKES NO OTHER WARRANTIES AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Any implied warranties which are allowed by law, shall be limited in duration to the terms of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to purchaser/owner.

GENERAC POWER SYSTEMS ONLY LIABILITY SHALL BE THE REPAIR OR REPLACEMENT OF PART(S) AS STATED ABOVE. IN NO EVENT SHALL GENERAC POWER SYSTEMS BE LIABLE FOR ANY INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH DAMAGES ARE A DIRECT RESULT OF GENERAC POWER SYSTEMS, INC. NEGLIGENCE.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to purchaser/owner. Purchaser/owner agrees to make no claims against Generac Power Systems, Inc. based on negligence. This warranty gives purchaser/owner specific legal rights. Purchaser/owner also may have other rights that vary from state to state.

"This is the third time we have made a purchase with Tyler Tool and every time has been a good experience. Good products, good prices, fast shipping and good email communication are all a part of the Tyler Tool experiences. Buy with confidence." -Gene B.

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