Uber users in Singapore reportedly charged for expensive ‘phantom rides’ taken in cities across the globe

Several Uber users in Singapore have reported being charged for “phantom rides” that they never took, and many of these rides allegedly took place in cities halfway around the world.

Of course, no expense was spared.

For Ms Jenna Lim, this meant waking up to a negative balance in her bank account. After checking through her bank statement, she realised that there had been some 30 fraudulent transactions from Uber amounting to more than S$1,300 ($958).

Talk about waking up to a nightmare in real-life.

Jenna Lim’s Facebook post

Other victims also took to Facebook to share their encounters.

Screenshot of Daphne Maia Loo’s Facebook post

Screenshot of Vica Andriani’s Facebook post

This is not the first time that Uber riders have complained about being charged for “phantom rides”.

In a Facebook post, Mr Aswin Arshad said that the same thing happened to him three months ago.