Customer will receive SMS and e-mail notifications regarding the progress of the application (submission, approval, etc) In addition to notifications, the status of the application can also be tracked online through the tracking page of the e-service.

Service Delivery

Once the technical drawings are approved by DEWAm contractor can submit for technical field inspection. Subject to inspection approval, DEWA will arrange installation of KWh meter and release of power connection up on payment of Security Deposit. Notifications will be sent through the web site.