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[NTO] Re: Problem: 30 seconds to open txt file

Corl : If your using a standard windows install the temp directory will be on your c drive. To find out for sure go to a command prompt and type set your

Message 1 of 27
, Dec 6, 2005

Corl :

If your using a standard windows install the temp directory will be
on your c drive. To find out for sure go to a command prompt and
type set your looking for the line temp= and or tmp=
If this is set to a network drive this could be part of the problem.

> are stored. Where would I inspect and adjust the windows temporary
> directory?
>
> Thanks,
> Corl
>

xtx222003

Hi Bruce, All my temp folders are empty, and I didn t see a way to set their capasity. Thanks, Corl

Message 2 of 27
, Dec 6, 2005

Hi Bruce, All my temp folders are empty, and I didn't see a way to set
their capasity.

Thanks,
Corl

> If your using a standard windows install the temp directory will be
> on your c drive. To find out for sure go to a command prompt and
> type set your looking for the line temp= and or tmp=
> If this is set to a network drive this could be part of the problem.
>
> Bruce

Bruce Lybbert

The capacity and free space I was refering to is the capacity and free space of the drive that the temp directory is on. Bruce ... set ... be ... problem.

Message 3 of 27
, Dec 6, 2005

The capacity and free space I was refering to is the capacity and
free space of the drive that the temp directory is on.

> > on your c drive. To find out for sure go to a command prompt and
> > type set your looking for the line temp= and or tmp=
> > If this is set to a network drive this could be part of the

problem.

> >
> > Bruce
>

xtx222003

Hi Bruce, ... OK, well I have 167GB of 180 free, so without doing the math I appear to be above the 20% threshold you mentioned. Thanks, Corl

Message 4 of 27
, Dec 7, 2005

Hi Bruce,

> The capacity and free space I was refering to is the capacity and
> free space of the drive that the temp directory is on.

OK, well I have 167GB of 180 free, so without doing the math I appear
to be above the 20% threshold you mentioned.

Thanks,
Corl

Jeffery Scism

Suggestion: Hit Control+ALT+Delete and click on the processes tab. THEN open NoteTab and go for the file on the other computer, while it is doing it s 30

Message 5 of 27
, Dec 13, 2005

Suggestion: Hit Control+ALT+Delete and click on the processes tab.
THEN open NoteTab and go for the file on the other computer, while it is
doing it's 30 second thing, check which running processes kick in and
use a BUNCH of resources.

Hi Jeffery, An interesting exploration. What I found was that explorer.exe jumps to about 14% CPU usage for 1 second then goes back down to 0%, the only other

Message 6 of 27
, Dec 14, 2005

Hi Jeffery,

An interesting exploration. What I found was that explorer.exe jumps
to about 14% CPU usage for 1 second then goes back down to 0%, the
only other activity is from svchost.exe that hums along at 2-3%. This
svchost.exe is not the virus, spyware, trojan or worm, as I
constantly monitor for these little buggers. Other than these, there
are no other processes kicking in and using a bunch of resources.

Since it seems to happen on frst opening, I would look at either the Firewall or the antivirus to be the culprit. My Norton System Works scans programs as they

Message 7 of 27
, Dec 14, 2005

Since it seems to happen on frst opening, I would look at either the
Firewall or the antivirus to be the culprit. My Norton System Works
scans programs as they close, and prevents them from updating their INI
files.

>Hi Jeffery,
>
>An interesting exploration. What I found was that explorer.exe jumps
>to about 14% CPU usage for 1 second then goes back down to 0%, the
>only other activity is from svchost.exe that hums along at 2-3%. This
>svchost.exe is not the virus, spyware, trojan or worm, as I
>constantly monitor for these little buggers. Other than these, there
>are no other processes kicking in and using a bunch of resources.
>
>Thanks,
>Corl
>
>
>
>>Suggestion: Hit Control+ALT+Delete and click on the processes
>>
>>
>tab.
>
>
>>THEN open NoteTab and go for the file on the other computer, while
>>
>>
>it is
>
>
>>doing it's 30 second thing, check which running processes kick in
>>
>>
>and
>
>
>>use a BUNCH of resources.
>>
>>~~
>>
>>Jeffery G. Scism, IBSSG
>>
>>
>>(\o/)
>>./_\ http://groups.yahoo.com/group/Genie-Angels/
>>
>>
>
>
>
>
>
>
>
>Yahoo! Groups Links
>
>
>
>
>
>
>
>
>
>

[Non-text portions of this message have been removed]

xtx222003

Hi Jeffery, I have Norton as well, I looked at this a week ago, I even set it to exclude scanning txt files, it made no difference. The .ini file must be

Message 8 of 27
, Dec 14, 2005

Hi Jeffery,

I have Norton as well, I looked at this a week ago, I even set it to
exclude scanning txt files, it made no difference.

The .ini file must be updating because when I open NTP all the files
I left open, open with it.

All my troubleshooting to date only makes a stronger case that the
issue is with NT, but if Norton were the problem, how would you go
about addressing it?

So my firewall might let HomeSite, Word, Dreamweaver, notepad and
other text editors open a txt file immediately, but block the same
file for 30 seconds when opening it with NT??

Thanks,
Corl

> Since it seems to happen on frst opening, I would look at either

the

> Firewall or the antivirus to be the culprit. My Norton System Works
> scans programs as they close, and prevents them from updating their

Hi Corl: Fascinating problem! It looks like all the things I could think of to remotely debug this through the forums have been tried Just a couple of

Message 9 of 27
, Dec 14, 2005

Hi Corl:
Fascinating problem! It looks like all the things I could think of to
remotely debug this through the forums have been tried

Just a couple of suggestions that won't solve it but might provide more
data.

If you haven't already got them, get Process Explorer, FileMon and RegMon
(all free and all from sysinternals.com).

You say that it always takes 30 seconds to open the first time in Notetab
but is quick (around 1 to 3 seconds) when opening the first time in Notepad
or other apps that open the same txt file from the network.

1- If you open the same file quickly in Notepad and then try to open it in
Notetab, is it still a slow open? ditto trying to open it first in Notetab
light and then again in Notetab pro?

2- If you have files A,B, and C all on the network drive and in same or
different folders, does "paying" the 30 second wait to open file A the first
time have and effect when you try to open file B and/or file C in the
same/different folders?

With Process Explorer you can "watch" the files in use by Notepad and/or
Notetab as the opening of the file from the network takes place. With
FileMon you can set it to show all accesses to the file from *any* program.

Maybe you'll be able to spot something anomalous - perhaps a firewall or
anti-virus program getting involved that shouldn't (though it sounds like
you've already ruled these out.)

Note: Regmon seems less likely to provide any meaningful information here,
but its a nice tool that might show something ... here or when trying to
debug other problems :-)

> Hi Jeffery,
>
> I have Norton as well, I looked at this a week ago, I even set it to
> exclude scanning txt files, it made no difference.
>
> The .ini file must be updating because when I open NTP all the files
> I left open, open with it.
>
> All my troubleshooting to date only makes a stronger case that the
> issue is with NT, but if Norton were the problem, how would you go
> about addressing it?
>
> So my firewall might let HomeSite, Word, Dreamweaver, notepad and
> other text editors open a txt file immediately, but block the same
> file for 30 seconds when opening it with NT??
>
> Thanks,
> Corl
>
> > Since it seems to happen on frst opening, I would look at either
> the
> > Firewall or the antivirus to be the culprit. My Norton System Works
> > scans programs as they close, and prevents them from updating their
> INI
> > files.
> >
> > ~~
> >
> > Jeffery G. Scism, IBSSG
> >
> >
> > (\o/)
> > ./_\ http://groups.yahoo.com/group/Genie-Angels/
>
>
>
>
>
>
>
>
> Yahoo! Groups Links
>
>
>
>
>
>
>

Jeffery Scism

This has probably been asked, does the delay occur if you have no other files open in NoteTab? What are the file sizes of the other files? ~~ Jeffery G. Scism,

Message 10 of 27
, Dec 14, 2005

This has probably been asked, does the delay occur if you have no other
files open in NoteTab? What are the file sizes of the other files?

>Hi Jeffery,
>
>I have Norton as well, I looked at this a week ago, I even set it to
>exclude scanning txt files, it made no difference.
>
>The .ini file must be updating because when I open NTP all the files
>I left open, open with it.
>
>All my troubleshooting to date only makes a stronger case that the
>issue is with NT, but if Norton were the problem, how would you go
>about addressing it?
>
>So my firewall might let HomeSite, Word, Dreamweaver, notepad and
>other text editors open a txt file immediately, but block the same
>file for 30 seconds when opening it with NT??
>
>Thanks,
>Corl
>
>
>
>>Since it seems to happen on frst opening, I would look at either
>>
>>
>the
>
>
>>Firewall or the antivirus to be the culprit. My Norton System Works
>>scans programs as they close, and prevents them from updating their
>>
>>
>INI
>
>
>>files.
>>
>>~~
>>
>>Jeffery G. Scism, IBSSG
>>
>>
>>(\o/)
>>./_\ http://groups.yahoo.com/group/Genie-Angels/
>>
>>
>
>
>
>
>
>
>
>
>Yahoo! Groups Links
>
>
>
>
>
>
>
>
>
>

[Non-text portions of this message have been removed]

sisterscape

After I installed the latest updates - (KB905915) and (KB910437) - IE was unusable. I had to do a system restore to get things working again. Here s what

Message 11 of 27
, Dec 15, 2005

After I installed the latest updates - (KB905915) and (KB910437) - IE
was unusable. I had to do a system restore to get things working
again. Here's what happened . . .

When I opened IE after the update, it started to spawn multiple windows
- at one time over 100!!! - and none of them worked. Obviously that
locked everything up and there were at lot of hard reboots. I was
unable to connect to the internet (dialup) to send the error messages
during this ordeal.

These are the error messages (more or less). The was also something
that flashed by about "null":

Quote: Windows cannot access the specified device, path or file. You
may not have appropriate permissions to access this item.

Quote: An attempt was made to reference a token that does not exist.

Same thing happened whether I tried to open files locally, through
local host (with XAMPP) or on the internet.

We have received scattered reports of users experiencing odd browser
behavior after installing our most recent security update. Some of you
have reported opening a browser window that promptly hangs IE, others
have reported opening links that render blank, and finally we have
reports of multiple windows opening when initiating a browser session.
After investigating several of these reports, we have traced these
issues to a common source.

If a user has ever attempted to run IE7 Beta1 in an unsupported
side-by-side configuration with a version of IE6, IE7 Beta1 puts a
registry key on the machine the first time a user executes the IE7
version of IEXPLORE.EXE. This key is part of an normal IE7 installation
on XP, and will not be configured correctly if an unsupported
side-by-side install is used. When IE7 is installed using the
installer, the key should be removed properly upon uninstall. A machine
can also load this registry key and not remove it during a failed IE7
installation.

To address this issue on a machine running IE 6 SP1 with our most
recent security update, locate and delete this entire key from the
registry of the affected machine:
HKEY_CLASSES_ROOT\CLSID\{c90250f3-4d7d-4991-9b69-a5c5bc1c2ae6}. If you
are running IE7 Beta1 in a side-by-side scenario with another version
of IE, this is not a supported scenario. Please uninstall and reinstall
IE7 Beta1 in the recommended manner.

Thank you all for your blog comments reporting this incident. Your
valuable feedback allowed us to locate this issue in IE7 Beta1 and
investigate how to prevent the problem in future.

> After I installed the latest updates - (KB905915) and (KB910437) - IE
> was unusable. I had to do a system restore to get things working
> again. Here's what happened . . .
>
> When I opened IE after the update, it started to spawn multiple
> windows
> - at one time over 100!!! - and none of them worked. Obviously that
> locked everything up and there were at lot of hard reboots. I was
> unable to connect to the internet (dialup) to send the error messages
> during this ordeal.
>
> These are the error messages (more or less). The was also something
> that flashed by about "null":
>
> Quote: Windows cannot access the specified device, path or file. You
> may not have appropriate permissions to access this item.
>
> Quote: An attempt was made to reference a token that does not exist.
>
>
> Same thing happened whether I tried to open files locally, through
> local host (with XAMPP) or on the internet.
>
> Seems that I am not alone in suffering screwups from this update -
>