✩ Every item we sell is pre-loved authentic vintage, ONE-OF-A-KIND, and anywhere from 20 to 60+ years old! You will receive the exact item and size shown in the photos and measurements. Please let us know if you have any questions.✩

Shipping from United States

✩ Make sure your ADDRESS is up to date - if it's not email us ASAP! ✩ Some orders may come in 2 separate shipments since we are a shared shop - you will receive 2 tracking numbers if that is the case.

✩ You are responsible to keep up to date on your tracking information! You can easily click the tracking number given in your Etsy purchase form to see this information. This greatly cuts down on missing packages or packages getting sent back to us. :)

✩ USA packages are shipped within 2-4 days Once shipped, packages only take about 2-3 days to arrive. Every package includes tracking. If you have a special request please let us know.

✩ International packages are usually shipped within 2-4 days. All packages are usually shipped USPS First Class International with a tracking/customs number (the tracking will only track packages up until they leave the country and then when they get to your country). Sometimes we do ship PRIORITY when it comes to heavier items (over 4 lbs). Please allow 2-4 weeks for delivery--however, packages can sometimes take up to 2 months depending on holidays and customs--so please don't be worried if they are taking awhile, they 99.9% always show up! We, nor is any Etsy shop, responsible for any CUSTOM FEES - if you have a question regarding this please let us know and we'll try to help.

✩Combined Shipping: Etsy automatically combines shipping prices when you order 2 or more items at a time... The more you buy the less you spend on shipping!

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Returns and exchange details

✩ For USA orders we offer STORE CREDIT for any item you would like to return. Please email us ASAP and let us know you would like to return the item, as we must receive the item back within 10 days of the delivery date. Once we receive the returned item in original condition, you will be given in store credit for the amount of the item only - you are responsible for all shipping costs. That credit is good for one year. Credit can NOT be applied on sale items.

✩ We ONLY give refunds if there is a problem with your item. (broken, mislabeled, mistake). You MUST contact us within 3 days of receiving the item about a refund. We do not give refunds for slight color variations in fabric, sorry! Please let us know ASAP because we want to help! We always try to describe our items to the best of our ability, but we may miss something, sometimes. In most cases we are be happy to refund the item. If you plan on returning an item, you MUST email us ASAP and have the package postmarked to be returned to us within 10 days of delivery of sale.

✩ For international orders we do not allow refunds/returns because the shipping is too expensive and takes too long. All sales are final for international orders UNLESS something is broken or lost in the mail.

Additional

✩ If you live in Iowa city and/or Maquoketa Iowa please email us and you can pick up your item instead of paying shipping fees. We will gladly refund you the shipping cost.

Frequently Asked Questions

FOLLOW US

Please follow our shop on these sites for coupon codes, flash sales and up to date new listings in the shop. Be the first to know!

1: WEBSITE: http://www.shopdirtybirdiesvintage.com

2: WANELO: http://wanelo.com/dirtybirdiesvintage

3: TUMBLR: http://dirtybirdiesvintage.tumblr.com

4: BLOG: www.dirtybirdiesvintage.com

5: FACEBOOK: http://www.facebook.com/dirtybirdiesvintage

6: TWITTER: http://twitter.com/dirtybirdies

7: INSTAGRAM: http://instagram.com/dirtybirdiesvintage

Expedited Shipping / Shipping Times

Yes, we can ship expedited.

At no extra cost, we normally ship Priority which takes 2-3 days to arrive. If the item is super light we will ship First Class which takes 2-4 days to arrive. Please allow 2 to 3 days for us to get your package ready for shipping. If you need it faster -

Please contact us to confirm we can meet your time frame.

Store Credit / Exchanges

How do you exchange an item that didn't work out?
We accept returns for store credit.

→ Please email us before you plan to return the item.
→ The item must be returned in the same condition.
→ The item must be delivered to us within 10 days of delivered date.
→ Shipping charges are non-refundable.
→ Credit will expire in 1 year.

Reserves / Holds

An item may be placed on reserve/hold for 3 days. If a longer time is needed, please contact us to discuss. A non-refundable deposit may be required for reserves/holds longer than 3 days.

Tracking Your Order / Customs Fees

All orders will receive a tracking number once the package has shipped. It is your responsibility to keep up to date on your tracking information and know when your package has/will arrived. You can easily click the tracking number on your order form to see this information.

Most international counties charge a customs fee. It is your responsibly to pay this otherwise the package will be returned to us!

As Described / Vintage Used Condition

All of our items are sold as "vintage condition." Since they have been previously used, items will have some degree of wear. We do our best to represent this through photos and descriptions.

Please read and view the description and photos carefully before purchase. To ensure your item fits, please double-check & compare the listing and/or estimated size listed in the description and your own size to get the best fit. If you are unsure and have a question about the size or appearance (i.e color, shape, length) of an item, contact us and we will gladly send you more pictures and/or possibly model them for you or take additional measurements. We do not give refunds for items that do not fit or for slight color variations.