SHIPPING

Gravity CBD's shipping department operates from Monday - Friday, 9am - 3pm (EST). Weekends and Federal holidays are excluded from our hours of operation. Gravity CBD has a 1-3 business day internal processing time to bottle, seal, label, pack and ship your order (If you select any form of overnight shipping, your order is printed and processed same-day or next business day outside of normal shipping hours to ensure the fastest possible delivery time). Please note that this is in addition to any projected shipping times for your shipping method of choice. We strive to get every order out as fast as possible.

We can ship to virtually any address in the United States. Note that there are restrictions on some products, and some products cannot be shipped to States with regulations regarding the sale and use of CBD. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for all items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

A list of shipping services, including the policies and projected shipping times for each service, can be found here for USPS, and here for UPS.

RETURNS/EXCHANGES

You may return items that you have received that are incorrect based on your initial invoice, or any defective item, and Gravity CBD will happily issue an exchange or refund. Gravity CBD will pay the return shipping costs if the return is a result of our error. All return requests are subject to Gravity CBD administrative approval.

REFUNDS

In the event you require a refund there are two options:

Option 1) You can receive a credit directly to your account in the form of an electronic store credit coupon to use on any future orders.

Option 2.) Gravity CBD will refund the card used at the time of purchase. This refund typically appears on the account within 7-10 business days from the issuance date. Please note that in the event that a physical return of merchandise is required, the issuance of the refund will take place once Gravity CBD has received and verified the merchandise in question.

GRAVITY BRANDS

PRODUCTS SOLD ON THIS SITE CONTAIN 0% THC. THIS PRODUCT HAS NOT BEEN EVALUATED BY THE FDA. NOT INTENDED TO DIAGNOSE, TREAT, CURE OR PREVENT ANY DISEASE OR MEDICAL CONDITION. Not to be sold to minors. Must be of legal age in your jurisdiction to purchase. May cause drowsiness. Consult your physician or specialist before using this product. Cannabidiol is a naturally occurring constituent of industrial hemp. Gravity CBD is unable to sell or ship to customers in Indiana and Ohio. Privacy Policy.Terms of Service.