Policy

Driver license

A valid and full/unrestricted driving licence issued in Australia or New-Zealand, -or- a legally confirmed English translation of your driving licence, accompanied by a valid driving licence from your country

Minimum age

18

Cancellation policy

Once the request is accepted, any cancellations must be made directly to the rental operator
AND Transfercar (in Your Trips) no later than 48 hours before pickup time, to avoid being
charged a $100 cancellation fee by Transfercar.
Note that the rental operator may also have a separate cancellation fee independent of Transfercar's
cancellation policy, that you agreed to pay when you confirmed your booking with them.

Additional comments from the rental operator

$500 Insurance excess/bond required. This will be refunded in 10 working days on the proviso no damage/accident has occurred. If damage is made to the vehicle or an accident has occurred the $500 insurance excess/bond will be kept. Fuel and expenses will be repaid to a nominated bank account and if this is an international account $15 will be deducted for bank fees.

Relocations can be returned earlier by arrangement at no charge, however no refund will be provided.

Debit card policy

Transfercar will not deduct any money off your credit or debit card for insurance purposes. All transactions will be made directly between the driver and the rental operator at time of pickup or via phone once the request is accepted. For all debit card transactions, the usual bond/excess is required at time of pickup and released on safe and timely return of the vehicle.