We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify.

Please see following for the list of quality issues that are fully refundable for:

In order for your return or exchange to be accepted, please carefully follow our guide:

1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance)

2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and colour etc.long sleeve backless dresses

3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.

4. The tracking number of the returned item must be provided together with the reference code issued.

5. If you prefer to exchange dresses, then a price difference will be charged if more expensive.

6. You are required to pay for the shipping fee to return or exchange the dress.

7. When you return the package to us, please pay attention to the following points, if not, customers should pay for the duty:

we put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship keep less return rate till now, but if there are our problems, we could return all your payment, for more details, please see our FAQ.

9, Custom taxes

Except Unite States, most buyers need to pay customs taxes, in order to save cost for you, we have marked around $30-40.00 on the invoice, then you just pay less taxes, please note that it's express help customs collect this payment, it is not shipping cost, as shipping cost has already paid before sending.

Our advantage:

We do long time dresses for some famous brands, we also make dresses for designers in European and USA client, please trust us, our strong team could make sure each dress will be your dream dresses.

Returns Policy

1, For dresses standard size with picture color(size must be less than or equal to US14) can be returned freely, please contact with us within one week, dress must returned within 30 days of the delivery date.

2, For custom order(Color not as picture shown or Custom Size) and Plus size(larger than US14) can’t be returned, please note this policy, because even they returned, we can't sell them again in the future.

3, Refunds are issued to your original payment method. Refunds cannot be returned to alternate cards or different forms of payment.

4, Returns must be received in new condition; unworn, unwashed, and with the hygienic liner intact. Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains may be subject to refusal.

5, Shoes must be returned in their original shoe box and placed inside an additional box for shipping transit. Damage to the shoe box makes shoes ineligible for return. If received damaged, shoes will be shipped back and subject to additional shipping costs.

6,Original shipping is non-refundable.

If there are quality problems, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us, but we offer free alternation.

Please show us photos of error firstly, there are 3 ways to solve it.

1, Send dress back to get full payment back.

2, get 50% discount to keep it.

3, We will remake one and send it as soon as possible, the first dress no need to send back.

Shipping Policy

Rush order: within within 20 days or even earlier, shipping cost is $30.00 extra more.

Normal time: Within 30 days (From May to Dec)

Around 30-35 days (From Jan to April), it's busy season, so produce time will be a little long.