We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

I really like this hotel! This was my first stay. I was first in a room that was musty but they changed it. The customer service exceeded my wildest expectations. They gave me goody bags at my arrival. It had snacks in in. Every night they had ice cream for guests. I only had it once but it was a nice gesture. The manager asked me how I was doing. The breakfast was pretty nice for a complimentary breakfast. There were very kind. I travelled on business with my family and I would come back to this hotel. You will not be disappointed.

Stayed here on a work trip. When I got to room it had a slight musky smell but once the air turned on it was fine. The rooms were clean and beds comfortable. They do have an ice cream bar in the evenings which is something I have never seen before. This hotel is a step above and make the guest feel welcomed.

When I booked this hotel I did so quickly, just scanning for the best available rate. My work area changed and I called a week ahead to cancel and was told I had that cancellation of "best rate" resulted in a forfeiture of my "deposit" (which was the total night's stay). I lost all of my money. Be careful!!!!!!!!!!!

By way of explanation, Advance Purchase options are available at our hotel, and throughout the travel industry, to provide a discount to those who are willing to forego cancellation privileges to receive the best available discount. Our hotel and brand website will always offer rates programs with a flexible cancellation policy alongside the non-refundable rate programs.

We are very sorry for your experience, however, but we need your help to research it further. Please contact me by calling the Hotel Front Desk at (813) 615-4509.

Wishing you more Happy Travels,George Sandona, General Manager

Report response as inappropriate
Thank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

I stayed here for two nights whilst on business. I stay in an awful lot of hotels with work and can't ever recall receiving better, friendlier & more helpful service than I received here.The staff are a delight & the manager is a genuine gentleman.To give an example: I needed a taxi for a short journey to a business meeting - the manager didn't call us a taxi, he drove us himself! Nothing ever seemed too much trouble. I would recommend this hotel extremely highly.

We stayed here in August for 3 nights and our entire experience was wonderful! All of the traveler's reviews are right on target! Upon check in, all of the ladies at the front desk were very courteous and helpful. They gave us a choice of bottles of water or beer for free at check in and told me about the free ice cream that they offer in the evenings which my kids loved! This hotel is very clean, the pool is very clean and big and the breakfast is great too! The ladie did a great job each morning setting up the breakfast for everyone and she was constantly restocking items so there was always plenty of food. She even gave us a large bag of crackers to take with us when we went to the beach which was so nice. The cleaning staff was helpful and fulfilled any requests we had and they do a great job. The staff gave my kids small toys and treated them like family. My kids and I loved it here and it is located near many stores and restaurants and it is right off I-75 to go to the beach or Busch Gardens. We loved our stay at this hotel! Thank you to the entire staff for all they did and we would stay here again!

Room Tip: Our room was great and was on the top floor! We did not hear any noise outside our room at all.

We stayed here in between 2 days at Busch Gardens and it exceeded our expectations. We arrived late (post 10pm) expecting to just use the hotel as a place to rest up before another busy day at the parks an were really impressed by the free ice-creams and beers that we were offered at check in. It is small differences like this, and the general friendliness of the staff, that stand out in your mind and that you will remember long after stays in other chain hotels have faded from the memory. Thanks a great stay.

Find out why New Tampa is the 'Place To Be' The Holiday Inn Express Hotel & Suites is closest in New Tampa to Busch Gardens and University of South Florida (USF). This beautiful Hotel & Suites is located in the pristine 'New Tampa' area of Tampa and is easy to get to at I-75 exit 270. The hotel is close to everything; yet it is nestled in a peaceful nature preserve area. New Tampa is exciting, clean, fresh and new with over 15 restaurants and 5 golf courses. From the hotel you can walk to the new 20 screen movie theater, restaurants and shopping.This Holiday Inn Express Hotel & Suites is recognized as having one of the best guest service ratings of any hotel in the country. It features a heated outdoor pool with lushly landscaped grounds, free high-speed Internet access in all rooms, wireless access in public areas, a business center, fitness center and the hotel s own putting green. The 27 suites also include a wet bar and 47" TV's. Executive suites & presidential suites feature Jacuzzi tubs, glass enclosed showers and multiple TV sets. This is the closest Express in New Tampa to Busch Gardens, USF-University of South Florida, DTCC, T-Mobile, USAA, Verizon, Coca-Cola, Achieve Global, Washington Mutual, JLM Industries, Telecom Park, Hidden River, Highwoods Preserve, Museum of Science & Industry, Moffitt Cancer Center and more. Pets under 35lbs are allowed in a limited number of guest rooms with a $50 deep clean fee....more less

Reservation Options:

TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, IHG, Expedia, Priceline, TripOnline SA, Cancelon, Travelocity, Hotwire, Cheap Tickets, HotelsforEveryone, Evoline ltd and getaroom.com so you can book your Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:

Holiday Inn Express Hotel And Suites New Tampa i-75 Bruce b. Downs

Holiday Inn Express Tampa

Holiday Inn Tampa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.