At Front Row CRM we believe in the sales rep and built a CRM from the ground up as a mobile system. This allows the sales rep to complete and submit sales reports in less than 60 seconds from any mobile device, leaving more time for selling. We have added features to help the sales reps be more productive and improve compliance, including data and information retrieval, note review, location and directional maps, contact information, camera integration, sync with Outlook or Google PIM and more.

Thursday, July 11, 2013

5 Warning Signs of CRM Readiness Syndrome

Today, many small
business owners are suffering from a syndrome that, while treatable, can
hamper the future growth of their business. Common symptoms include
unexplained lost deals, a vague feeling that leads are falling through
the cracks, and a frustrating inability to get a view into their sales
pipeline.
While most shrug these symptoms off as just the
way life as a growing business, others look for relief in the wrong
ways…working longer hours, creating yet another spreadsheet to track data,
drinking more coffee. Few people talk about it openly.

Fortunately, there is relief. It is called CRM – Customer Relationship Management. A CRM system can
alleviate many of the headaches that come with managing a small business that is poised for fast growth.
Don’t wait until it’s too late and your pain
spreads to the rest of your team — or worse yet — to your customers.

Take our
5-point diagnostic check-up to see if you suffer from CRM Readiness Syndrome.

Do
you…

1. Struggle
with time?

The first sign of CRM Readiness Syndrome is
finding yourself wishing you had more time to focus on what you do best –
selling
your product or service to prospective new customers -- and less time
spent on administrative tasks such as managing your sales team's
progress or looking for customer information in multiple locations. Remedy:A
CRM system can give you one source of truth for all you customer data, in
real-time, to help your teams stay connected.

2. Struggle
with revenue?

As symptoms develop, you may start to have increasing concerns about
how to grow your revenue without growing your sales team and expenses.Remedy: A CRM system can give you insights to find new customers like your best current ones, and mine
archived opportunities.

3. Struggle
to grow your customer base?

As your readiness for CRM develops, you may notice that you are
wasting precious time on your most vocal or familiar customers, and
ignoring potentially
high value customers who need attention. Remedy:CRM
can help you focus on data-driven insights to help close more profitable deals.

4. Worry
about retaining your current customers?

Anxiety about keeping your current customers
happy is common in today’s competitive economy. Customers have endless
choices today, so creating loyalty with your highest value customers is crucial.
Remedy:A
CRM system can help you communicate with existing customers at the right
time in the right channel with the right message to keep them coming
back and, better yet, become an advocate of your business.

5. Need more
visibility into your business?

Nothing causes stress like not being able to predict where your business will be at the close of the quarter.
Do you know which sales team members are closing the biggest deals? The
status of opportunities in the pipeline? When you experience this most
painful of symptoms, you'll know its time to act.Remedy: A
CRM helps you keep track of data to make actionable decisions and course-correct when needed.

If you've experienced one or more of the symptoms listed
above, you may suffer from CRM Readiness Syndrome. Fortunately, relief
is in sight. The right dose of CRM can address these symptoms and ready
your business for future growth.

What are some of your common
"growing pains" that you face as a business? If you already use a CRM system,
how has it alleviated your headaches and helped you become a healthier business?

About Front Row CRM

Front Row Solutions is an innovative CRM sales tool that utilizes sales reporting applications and maps to increase productivity and revenue. Sales will see an immediate benefit in commissions and ease of use. Managers see real time reports, statistics and activity that is meaningful. www.FrontRow-Solutions.com