During the reporting meeting of the governor of Almaty, 25 questions were asked, explanations were given for 9of them directly during the meeting by the governor of the city.

175 questions were asked in the notes by citizens which were sent in the established order for consideration and provision of answers to the applicants.

During the reporting meeting of the city governor , 74 people were addressed the call-center, which asked 100 questions: 23 on passenger transport, 20 on highways, 13 on landscaping and sanitation, 9 on COA activities, 7 on demolition of housing , including dilapidated, 5 gas, electricity, water supply and sewerage, 4 - social protection of the population, 4 - concerning law and order in the city, 3 issues related to health and land use, 2 questions - concerning housing and agriculture , On 1 issue - was set for the board of physical culture and sports, education, service, environmental management and architectural and construction control.