Reviews summary

Recommended

From the moment I called until the job was complete every thing was done when said, wonderful service, polite staff, a pleasure to have in our home. Will only be using them in the future as I am confident with their outstanding service. How refreshing. Steve Small

I would certainly recommend this business. Excellent work. From the very beginning of the job they took the time to listen and then did exactly what I wanted to a fantastic standard. I had my boiler replaced and the system power flushed, as well as 2 new radiators fitted. Very hardworking. 2 engineers were on site and completed this in one day! I was impressed with how hardworking they were. They cleared up well too. I will certainly use them again and do not hesitate in recommending them.

Pass & Totterdale originally installed a new combi boiler in my loft which required alterations to pipe work. Explained fully all the work they would need to do. Quoted 2 days to complete but finished in just over a day & a half. The engineers arrived promptly & made little mess - even hoovering the stairs before they left (which they had previously covered in plastic sheeting). Small leak was found from a radiator after they left (due to changing to a pressurised system) - & they returned within the hour to tighten the joint. Theirs wasn't the cheapest quote, but it was the boiler I wanted & as they are accredited engineers I now have a 10 year guarantee with Worcester for any parts & Worcester's attendance for any breakdown. I was really pleased with their work & asked them to undertake an additional job fixing a long term 'slow' draining pipe a month later, which I'm also really pleased with. They are friendly, helpful & more importantly have been happy to return promptly when there was a minor issue. Would & have recommended them since.