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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

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Our stay in Oriental Riverside Bund View hotel was very bad. The hotel is really like a run-down hotel that do not deserve a 5-star hotel rating.
From the first time we stepped into the hotel front entrance, we already got a bad experience. The staff didnt greet us and didnt offer us any help to bring our luggage. He even asked us to bring the luggage our self.
Then it got worse when the staff gave us with lower level floor rooms that do not have any river view. We booked more expensive rooms to get the river view, but it turned out that the staff gave us rooms with a building view (this building blocked the entire river view).
After we argued for a long time, he finally gave us rooms in level 5 with a river view, but, it didnt stop there. He told us that he only has 1 room, for the other two rooms, we need to wait for one hour. Then, he told us to just bring all the luggage to the first room and didnt offer any help with the luggage.
The bad experience was still continued in level 5. After we got out from the lift, there were some renovation works. We almost tripped because they didnt put the rug properly.
Honestly, the only good thing about the hotel is the location. But with the price that we paid, we can get much better rooms in another hotel in the same area.

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Kuan S.Business travelersMalaysia,July 11, 2015

Reasonable price for decent accommodation

Location that near to tourist attraction and shopping mall, clean room and comfort bed

8.7

Choose this hotel for its location and reasonable price and indeed the location is very good. Conviniently access to attractions, restaurant and shops. Room is clean and comfortable. The hotel is big so you may need to walk along a long corridor if your room is at the end of the hotel.

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Jiyeon H.Solo travelersSouth Korea,July 5, 2015

fair price

night view. near the riverside.

8.7

stay was comfortable.
hard to use wifi.
wifi connection in the room is not good.
U need to use wifi in the lobby.
night view was great

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Noel S.CouplesUnited Kingdom,April 28, 2015

cvn

vnb

10

vnb

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Sucharat K.Business travelersThailand,April 19, 2015

good location

location standard safe

9.3

i will be back :)

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Kok L.Business travelersSingapore,April 18, 2015

Improvement In Service Performance Needed

location, good view, reasonable room rates

5

Overall fair.
Staff services and attitudes were poor.

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Sucharat K.Business travelersThailand,April 18, 2015

good location and nice to stay

location view safety

8

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Carol L.Business travelersTaiwan,April 11, 2015

good place for business in SH pudong

location, environment, spacious

7.7

reasonably comfortable

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Carol L.Business travelersTaiwan,April 9, 2015

Good hotel but a bit old

location, environment, spacious

7.3

reasonably comfortable

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Ho Y.Business travelersHong Kong,April 7, 2015

very Close to city,

very Close to city, food attraction point, close to station

9

very Close to city,next to convention center, good for event. food attraction point and tourist point, close to station, walk only 5mins to station and plaza.