Error 531 - Sony Blue-Ray Player with Google TV

I'm able to log-in through Chrome on this device but get Error 531 when I play any videos. I also can't use the browser on my LG Smart TV because it doesn't support Flash 10. I tried the PLEX Media Server on one of my networked PCs to the TV but there isn't an Xfinity plug-in yet.

Re: Error 531 - Sony Blue-Ray Player with Google TV

edmhess wrote:

I'm able to log-in through Chrome on this device but get Error 531 when I play any videos. I also can't use the browser on my LG Smart TV because it doesn't support Flash 10. I tried the PLEX Media Server on one of my networked PCs to the TV but there isn't an Xfinity plug-in yet.

Are there any devices besides PCs or iPads that work?

Thanks.

I am sorry but PCs, Macs, iPads, iPhones, and iPod Touches are currently the only formats that are compatible with video playback.

Our product team is actively working on trying to bring video playback to more and more devices and TVs.

When I have more information, I will update these threads.

Thanks,JoeXfinityTV.com/Xfinity.com SupportTwitter: @XfinityTVJoe

I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: Product, Support, Leadership.We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!

I am an Offical Comcast Employee.Official Employees are from multiple teams within Comcast.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark it as an accepted solution!

I am a Comcast Employee.Please post so people with similar questions may benefit.

Re: Error 531 - Sony Blue-Ray Player with Google TV

I just purchased a Sony Internet TV (NSX-40GT1) and I am having the same issue.

Error 531 every time I try to play something On Demand. I bought an Internet TV so I could watch ON Demand from my Camp where there is no signal and no Cable available. For the price I pay Comcast every month, I would expect to see a solution very soon. I would hate to leave Comcast over this.