Head of Citizens’ Services and Document Administration Department in the Tallinn City Office

Estonia

Elle Veltmann is the Head of Citizens’ Services and Document Administration Department in the Tallinn City Office. She has been involved with citizen services for 20 years. She has been one of the founders of the public event information system AKIS. One of her duties is to process public event permits in this information system. The procedure starts with a citizen’s electronic application and ends with a digitally signed permit.

Who is the Conference for?

Government decision makers and strategists from countries implementing national e-Governance strategies,