Symptom

The date formatting on a chart x-axis is replaced by another formatting type when color highlighting is applied to the chart or removed from the chart.

Environment

Crystal Reports 2011

Reproducing the Issue

Create a Date axis bar chart with a date object on the x-axis

Change the sort order of the Order Date field to Ascending Order and 'For each month'

Change the X axis date format to 'MMM-YY'

Add Color-Highlighting and see how the date format is lost whenever the highlighting applies to the chart.

Cause

The issue has been identified and logged under Problem Report ID ADAPT01428734

Resolution

This issue has been addressed by BI 4 Feature Pack 3

Limitation:For the Date axis in a bar chart, the setting "Scales in Group (X) Axis" will be reverted to the default setting after color highlighting is added to the chart or removed from it. However, users can reformat the Scales Group(X) Axis again.