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“From the moment you get up in the morning, you start to make decisions and I believe people love to engage through asking questions and getting answers,” said Bruce Hendrix, CEO and cofounder of Saepta, a new company with a...

Memorial Day has indeed ushered in a big week for tech news, starting with an EU antitrust review of Facebook’s WhatsApp acquisition which has been approved in the US. According to the Wall Street Journal: The social-network company has approached...

One of the biggest disappointments in the world of tech predictions has to be the enterprise social space. For years, the common wisdom in the market was that this segment would be booming… Millennials were supposed to infiltrate the workforce...

Face it, your customers don’t want to talk on the phone, they want to communicate with you the way they do with everyone else, using text. Sure, this is a generational issue but the young are getting older. Moreover, the...

AVG Crowdcontrol is designed to make Facebook experiences safer by customizing who can view a status, videos and photos posted on a personal timeline. Sure, you can manage your privacy manually but it is complicated and potentially error-prone. That's why...

The contact center is a billion dollar channel but has yet to exploit its true potential. Contact center data can now drive demand through another channel, online. To drive brand and business equity today, marketers must leverage consumer insights to...

In the last few years there has been an incredible display of tech leaders transcending the status quo and jumping into new markets with both feet. Sometimes they do this with financing alone and other times they exert elbow grease....

WebRTC Expo kicks off this week and it's been a busy day here in Atlanta, Georgia where I have had back-to-back video interviews with companies in tech and telecom. A few of my meetings with companies involved in WebRTC were...

There are a plethora of apps to communicate but precious few bubble up to the top. Quite often a company comes up with an idea for a service which improves on another form of communications. Tweetdeck and Hootsuite come to...

If you haven’t checked out the TMCnet feature by Josh Alexander about companies Yahoo! should purchase, please do… I’ll wait. Ok – now that you’re back – isn’t this guy funny? It isn’t too often I read an article about...

I’d like to start by saying my heart goes out to the victims of the horrific Boston Marathon and their families. Having said that I read with interest that The New York Times, Boston Globe and Wall Street Journal took...

Has the SEC just signed the death warrant for the press release market? Possibly. Standard operating procedure today is to distribute press releases through established services like Business Wire and PR Newswire but thanks to the SEC, you can...

Communications service providers once the center of the customer's world have awoken to the new reality - social and apps are the new hub. In fact, Facebook, Twitter and a wave of other social networks have fully overtaken the telephone...

Bitdefender Labs recently reported that a site showing kittens and unicorns suggested users download a “business flash” plugin in order to see a video. At this point the plugin takes control of the user’s computer allowing cookie information to be...

According to Facebook CEO Mark Zuckerberg, graph search is another pillar of the Facebook ecosystem along with news feed and timeline. The idea behind this initiative is to allow easy access to the massive store of big data Facebook has...

Samsung to show flexible screens are coming Apple's patent on 'Pinch-to-Zoom' feature invalidated Facebook may force you to watch video ads to boost sales The US is getting serious about child online privacy Securing mobile devices is more important...

B2B Tech is hot once again thanks to a string of consumer social IPO losses and B2B successes In the fickle world of consumer purchasing behavior it is tough to predict what trends will last. Few things seem to be...

There's been lots of activity in the TMC newsroom with many new guests coming to our Norwalk, CT studio to tell us what is new and exciting at their companies.At around 170 million mobile subscribers, TeliaSonera is a major mobile...

How too many investors can lead us to irrational exuberance 2.0 Fred Wilson, managing partner at Union Square Ventures is one of the most well-respected VCs around and does an amazing job with his AVC blog – it is in...

Recently, on a trip to Silicon Valley to meet with execs and newsmakers I got a good sense of what tech business leaders were thinking. As you could expect “cautiously optimistic” was the tone but I sensed more optimism this...

It’s interesting that many on the internet think the future of media has to have a curation component – some even suggest aggregation as an important area of focus. I couldn’t help but think about these suggestions when I happened...

Jamie Epstein has an awesome TMC video segment called the Social Scene which gets feedback from typical white collar workers regarding everything from Facebook ad targeting to password cracks at LinkedIn. What you’ll notice is the production is like any...

There are so many different types of online communities and ways of building them. There are social sharing sites such as Facebook, Pinterest and Twitter. There are standalone sites and even hosted third party portals which you can build in...

Hear that noise? Its the sound of the retail investor rapidly paddling away from the Kayak IPOFacebook is breaking through $28 per share as I write this blog post and this news coincides with the reports that the Kayak IPO...