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“Lovely place to relax in transit waiting for a connecting flight later in the day”

Reviewed August 4, 2014

Came here with my parents for some breakfast as we arrived by air from Eldoret and were en route South Africa much later on in the day. Relaxing,Beautiful hotel, lovely decor and overlooking the nbi national park - with amazing views ! Breakfast was a tad overpriced, but that's expected in a hotel of this calibre in Nairobi ! We're greeted by a lovely member of staff Shardack ( sorry if I've got that name wrong) he was extremely friendly, well spoken, humorous and looked after us. I still can't believe he is 48 years old ! He looked amazing for his age haha. Staff generally seemed helpful, even just on observation. Would love to return to stay !

Stayed August 2014

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Ask SNP17 about Ole - Sereni Hotel, Nairobi

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

We only stayed here for one night before catching our connection the following morning.It was in a great location of help minimise the disruption to travel from the awful Nairobi traffic. The hotel has great. There was high level security with guards on the gate, checking cars arriving and airport style security to check every guests' bags on arrival. Also an x-ray gate to walk through. Staff were friendly and efficient. The food was delicious. We ate in the 'big five' restaurant and the portions were huge! We asked for a take away breakfast for our early morning flight. It was adequate, 2 croissants, yoghurt, fruit and a drink and delivered to our room before check out. Was worth it to help us get through the experience of JKIA. The transfer was on time and in a comfortable car with a knowledgeable driver.The outlook of our room wasn't great, but the other side was amazing (looking into the Nairobi national Park!)It was quite expensive for one night, but we were glad of the security and convenience to the airport.

Room Tip: Ask to be on the Nairobi National Park side!

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Stayed July 2014, traveled as a couple

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Ask Hannah S about Ole - Sereni Hotel, Nairobi

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

The hotel was very nice, and the decor was lovely.. The staff however was just grumpy. None of them smiled, or welcomed you with a smile. The ladies at breakfast we forced to wake up it seemed. The only person who asked if we had a lovely stay and welcome back was the bell boy and door man. The breakfast was horrible. We had booked a deluxe room, and it was tiny for the price I thought, but it was okay for the one night.

Room Tip: choose a room facing the national park, it is beautiful.

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Stayed July 2014, traveled with friends

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Ask Simpletalk6 about Ole - Sereni Hotel, Nairobi

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Amazing hotel. Went there thrice during the World Cup and once after. Disappointed with the bar service near the pool. The lady was very rude and it was like she was forced to serve us. Took 1hour 20mins to serve us a Sheesha. Next time we went, despite having 3 sheeshas, only 1 is functional. So we had to leave as the only one was being prepared for someone else!! Need more sheeshas and flavours and more importantly polite staff! Otherwise a beautiful place to be!

Stayed July 2014, traveled as a couple

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Ask PK94 about Ole - Sereni Hotel, Nairobi

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Very good hotel, nice layout, but the best is the view from the hotel to the national park next to it.Excellentn food and specially the breakfast, with local food choices.Very good general food and nice bar.

Stayed August 2013, traveled solo

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Ask HenryAbel about Ole - Sereni Hotel, Nairobi

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

stayed at Ole-Sereni for a month during my business trip , it was awesome experience. The best part is it is located just 15 mins drive from the airport. The staff was cooperative and friendly. Rooms are a bit small in size but still OK. View of the national Park from the dinning area was awesome. Management was even kind enough to arrange a complimentary game drive :)They had few gathering and invite the room guests to attend near Pool site like guest hr , mangers hr etc for the interaction with the guests and its a very good practice.i ll recommend this hotel to anybody travelling to Nairobi.

Room Tip: I ll recommend to take the room facing towards Park , as their is highway road construction going on...

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Stayed July 2014, traveled on business

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Ask Usman A about Ole - Sereni Hotel, Nairobi

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

The Ole` Sereni Hotel is an excellent hotel with very Good rooms excellent service and Food. I will recommend this Hotel to anybody that need to travel and stay in Nairobi.The view from the Dinning room is over the Game park and it is wonderfull.

Stayed February 2014, traveled on business

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Ask gl02223 about Ole - Sereni Hotel, Nairobi

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area....more less

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