Thank you for contacting FixYa.<br />
Motiva is owned by Philips. You can download at the following link:<br />
<a rel='nofollow' href="http://www.healthcare.philips.com/us_en/products/telehealth/Products/motiva.wpd">http://www.healthcare.philips.com/us_en/products/telehealth/Products/motiva.wpd</a><br />
Best regards.

1 Suggested Answer

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
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For all those who lost their Garmin manuals or have any problems with their Garmin Heart Rate Monitor watches. Follow this link, fill in the details and download manual. Tech support available as well on this site.
http://www8.garmin.com/support/userManual.jsp

mcdevito75 here, Most likely during the battery change you moved the quartz movement away from the contact buttons. Re-Open your watch carefully and make sure when you press the buttons, each button is pressing against it"s spot on the quartz movement.

Unfortunately MIO do not have repair services in Australia, probably would have to send it back to the US. Hopefully you can work with the seller to fix the issue. I know when you buy through mioglobal.com their customer service is excellent.