Notes : “ In response to increasingly strident demands for external accountability, education institutions are turning to business intelligence (BI) solutions as a tool to improve performance and demonstrate effectiveness.” -- Aligning Business Intelligence Solutions to the Education Nicole Engelbert &amp; Jocelyn Young, Datamonitor, May 2006 ETL = Extraction Transformation and Loading ELT = Extraction Loading and Transforming Prepackaged Content: (HR, Finance, CRM, Student administration) Performance Management: Hyperion apps Nairo: WOULD LIKE TO TALK ABOUT &amp;quot;one version of the true&amp;quot; one system, one institution. High competition for both students and funding needs to have integrated and open solutions to support competitive differentiators, it is possible just when accurate information is available to decision makers Additionally in Oracle difference, would like to talk about pre-configured KPI for HE Globally (retention rates, etc)

TOP right diagram: When IT and the business are totally aligned, BI initiatives can be transformational. You can see from this graph the stages of the transformation, from efficiencies to insight that leads to action that leads to transformation. Left diagram: To avoid sub-optimization and a silo-approach, a successful BI initiative is based on a solid infrastructure and reliable data, such as a data warehouse or at least a robust middleware layer. The data warehouse enables the next level: making sure the BI tools and Performance Management Applications can do their work. They enable the next level: users having access to the right information. To make sure this process is organized, organizations that have been successful with BI almost invariable have a BICC (business intelligence competence center) in place. Users, knowledge workers, managers are usually in charge of a certain business process or management process, so users enable the next level: achieving operational and management excellence. Operational and management processes enable the next level, they are put in place to reach institutional goals, such as ???????, ????????? or ????????. The most important objective of each layer is to enable the next level. A data warehouse is worth nothing if it is not being used to the max. It is not possible to build a business case other than efficiency if you don’t link BI to operational and management processes, and subsequently to the business strategy. The layers need to be aligned. It is not realistic to expect transformational business results from a data warehouse infrastructure that is built to simply enable an efficient information supply. Conversely, putting together a “next generation” data warehouse and a complete BICC to simply generate some management reports is overkill But the three levels of ambition we discussed build on each other. It is not possible to be successful with a transformative initiative, or a business case built on effectiveness, without at least a sufficiently efficient basis.

This slide is not meant to be studied at length. Primarily, it is to show how complete—both broad and deep—the Oracle solutions offerings for higher education are. The red blocks are Oracle solutions. The grey blocks are areas where we partner or integrate our solutions to complete all the processes in a higher education institution. While Oracle does not specifically have an application for housing or parking, for example, we do have the technology infrastructure that enables the data and transactions from those systems to be ‘shared’ with the student system, HR system, and financial systems—whether Oracle-provided, customer developed, or from another vendor.

The strength of an industry solution comes from the vendor’s entire ecosystem – not only applications to cover your business processes, but also employees, other customers, partners, and the technology platform than enables all of these pieces to work together. Oracle unites the world&apos;s best enterprise applications in an open platform architecture. Business process and technology strength is combined with the large ecosystem of Oracle’s employees, customers, and partners. Together, these elements give you the most robust enterprise solution, specifically tailored to your industry. Let’s take a look at each of these pieces.

As an Oracle customer, you benefit from one of the largest and most vibrant ecosystems in the software industry. By joining the broadest installed base in enterprise software, you get shared innovation at lower cost from the industry’s largest enterprise software Development and Support organization. And with more than 9,000 ISV partners in applications alone, chances are that your third-party vendors are already working closely with Oracle. Oracle supports user communities around the world across product lines and in virtually every industry. We also work with thousands of customers in advisory boards and strategy councils to ensure that our products are designed meet your needs. With nearly 400,000 Oracle customers and 5 million developers participating in Oracle online communities benefiting from shared innovation, you are in good company. You should also mention the HEUG (Higher Education User Group) here or on the ‘partner’ slide—or both. Oracle/PeopleSoft has the largest and most active User Groups and advisory boards of any Vendor in the Education Industry. The Higher Education User Group is the most active and involved User Group within PeopleSoft. It’s annual conference which this year will include session tracks for the Public Sector User Group and the Federal User Network as well as the HEUG is expected to attract over 4000 attendees. The HEUG Board has an intricate organization of Product groups and technical groups designed to efficiently present the Higher Education Industry voice to PeopleSoft. Executive Advisory Board—Service Framework Architecture (part of Project Fusion), LMS and other strategic directions

Regions should ‘customize’ this slide to be sure your sales teams touch on the partnerships most relevant to your markets.

In addition to the solutions Oracle provides to our education customers to help them run their organizations, Oracle is also a supporter of the use of technology in the curriculum and the support of teaching and learning. Oracle gives more than $2billion a year in grants or in-kind software donations to K-12 and higher education institutions through its education initiatives.

5.
Imperial College Streamlines Purchasing and Improves Efficiency <ul><li>SOLUTIONS </li></ul><ul><li>Oracle Sourcing </li></ul><ul><li>Oracle iProcurement </li></ul><ul><li>CHALLENGES / OPPORTUNITIES </li></ul><ul><li>Maintain and improve the college’s position as a leading academic institution with the help of very careful spending </li></ul><ul><li>Realize greater savings and efficiencies by driving value through the supply chain </li></ul><ul><li>Increase transparency and attain a complete audit-trail of all sourcing events </li></ul><ul><li>Intensify competition among suppliers </li></ul><ul><li>Achieve independence from third party e-auction providers </li></ul>CUSTOMER PERSPECTIVE “ Oracle Sourcing enables us to optimize our spending, helping us to deliver world-class systems and support for our science-based research and teaching functions while maintaining and improving our ranking as one of the world’s leading higher education institutions.” John Whitlow, Head of Purchasing <ul><li>RESULTS </li></ul><ul><li>Saved US$ 876,000 on the first US$ 4.38 million e-auction for computer hardware </li></ul><ul><li>Achieved typical savings of 10% on all new items auctioned </li></ul><ul><li>Saved US$ 8,760 per month in administration fee for monthly e-auctions by bringing the e-auction functionality in-house </li></ul><ul><li>OVERVIEW </li></ul><ul><li>A science-based higher education institution in London that enjoys a global reputation for excellence in teaching and research </li></ul><ul><li>Industry: Education & Research </li></ul><ul><li>Employees: 6,000 </li></ul><ul><li>Revenue: US$876M </li></ul><ul><li>Oracle Purchasing </li></ul><ul><li>Oracle Financials </li></ul>

8.
Example: Effectively Measure and Manage Institutional Performance <ul><li>The objective of each layer is to support the layer above </li></ul><ul><li>All the layers need to be aligned. You can’t expect an efficiency-based infrastructure to support a transformational business strategy </li></ul><ul><li>Transformation can only occur within an efficient, effective environment </li></ul>Transformational Enabling New Things Efficiency Doing Current Things Right Effectiveness Doing the Right Things

9.
Florida State University Improves Decision- Making with Business Intelligence Tools <ul><li>SOLUTIONS </li></ul><ul><li>Oracle Business Intelligence Enterprise Edition Plus </li></ul><ul><li>Oracle Business Intelligence Publisher </li></ul><ul><li>PeopleSoft Enterprise – Financial Mgmt Suite, Human Capital Mgmt Suite, Performance Mgmt Warehouse, Financial Warehouse, Human Capital Mgmt Warehouse </li></ul><ul><li>CHALLENGES / OPPORTUNITIES </li></ul><ul><li>Extract timely data from FSU’s human resources (HR) and financials systems in a user friendly and cost-effective manner to improve decision making and efficiency university-wide </li></ul><ul><li>Meet the needs of various FSU departments, which include analyzing university-wide spending trends, confirming accurate payrolls & tracking grants / expenses for research projects </li></ul><ul><li>Provide data required to comply with regulations, including payroll and demographic reporting and statutory reports for Federal and state-funded research projects </li></ul><ul><li>OVERVIEW </li></ul><ul><li>A leading research university serving more than 40,000 students, offering undergraduate, graduate, doctoral & specialist degrees </li></ul><ul><li>Employees: 13,000, Revenue: US$ 446M </li></ul>CUSTOMER PERSPECTIVE “ We are not just delivering reports, but driving a shift toward improved decision-making and increased transparency university wide.” Michael Barrett Chief Information Officer <ul><li>RESULTS </li></ul><ul><li>Reduced IT resources by 50% by modifying pre-built reports </li></ul><ul><li>Estimated saving US$360,000 in three years after retiring legacy SAP BusinessObjects system and standardizing on Oracle Business Intelligence Enterprise Edition </li></ul><ul><li>Simplified management of more than US$200 million grants using alerts to avoid budget overages and decreasing statutory reporting time from one month to one week </li></ul>

17.
Bryant & Stratton College Delivers a Personalized Experience with Student Data Management <ul><li>SOLUTIONS </li></ul><ul><li>Oracle CRM On Demand </li></ul><ul><li>Siebel Sales </li></ul><ul><li>Siebel Marketing </li></ul><ul><li>Siebel Analytics </li></ul><ul><li>CHALLENGES / OPPORTUNITIES </li></ul><ul><li>Manage the complete customer life-cycle -- from marketing to recruitment to enrollment to graduation -- in one view </li></ul><ul><li>Target marketing campaigns more effectively </li></ul><ul><li>Maximize IT efficiency across multiple campuses </li></ul>CUSTOMER PERSPECTIVE “ We need a system that provides our recruiting and marketing teams with quick access to student data and the ability to track and analyze outreach and campaign effectiveness. Oracle CRM On Demand does all this—without the burden of a long-term, on-site implementation and ongoing maintenance.” John Grieco, IT Director <ul><li>RESULTS </li></ul><ul><li>Managed detailed data for 1 million prospective and current students </li></ul><ul><li>Allowed managers to view data from all 16 campuses in one location </li></ul><ul><li>Saved each campus office coordinator two-to-four hours per day during peak enrollment periods </li></ul><ul><li>Helped reduce cost per application </li></ul><ul><li>OVERVIEW </li></ul><ul><li>A two-year, private career college operating 16 campuses in New York, Ohio, Virginia, and Wisconsin </li></ul><ul><li>Industry: Education & Research </li></ul><ul><li>Employees: 1,800 </li></ul><ul><li>Revenue: US$ 35M </li></ul>

24.
Partnering with Education: Through Oracle Education Initiatives <ul><li>Reaching 1.5 Million Students in 95 Countries </li></ul><ul><li>ThinkQuest </li></ul><ul><li>Protected, online learning platform that enables teachers to integrate learning projects into their classroom curriculum and students to develop 21st century skills. </li></ul><ul><li>Projects </li></ul><ul><li>Competition </li></ul><ul><li>505,000 participating students </li></ul><ul><li>Oracle Academy </li></ul><ul><li>Provides resources to help students develop IT and business skills </li></ul><ul><li>995,000 participating students </li></ul>

25.
Higher Education Customer Results reduced in-person transactions for students by 80% and enabled 98% of students to access and secure receipts online significantly increased enrollments between 20-30% semester over semester with improved operational efficiencies can now complete a deployment and patch software in just an hour that would have previously taken 7-9 hours reduced time to generate HR and financial reports by 90% and collects tuition and fees through online student credit card processing tool implemented a cost-effective and reliable procurement application for 270 authorized users who purchased more than 95% of scientific items from the university’s online procurement data warehouse reduced account provisioning time from 24 to 26 hours to just 30 to 45 minutes and Eliminated the need for users to log-in multiple times, delivering easy-to-access, customized interfaces for diverse users

26.
The Oracle Difference <ul><li>Offers a complete, integrated set of solutions for higher education </li></ul><ul><li>Provides institution-wide, scalable solutions to secure and govern the many sources of information in an institution </li></ul><ul><li>Enables an educational landscape to dynamically connect teaching, learning and administrative environments </li></ul><ul><li>Delivers an agile, flexible framework and solutions that propel innovation and enables actionable insight </li></ul>Only Oracle…