I’ve implemented SambaPOS v5 at our takeaway, and all is running smoothly. However I have seem to have come up a cropper with the Caller ID implementation. I’ve installed the Caller ID module on SambaPOS.

I have an old CTI Meteor Plus unit which I’ve connected via a Serial to USB adapter, which has set up a virtual COM port (COM5, Baud rate 1200). I’ve tested the unit with Putty and get the following info:

Putty can pull the number through as shown. I’ve set up the device in SambaPOS as a generic modem with COM5 as the port and 1200 as the baud rate. However I get no pop-up? Any idea why this would be? I’m guessing I have to trim some characters from the serial input, but how would I do that?

To use SambaPOS Caller ID feature you need following things:
• Caller ID Service From your local telephone company • A MODEM or hardware device that supports Caller ID • Install Caller ID Module from Samba Market (Its Free)
The first is required as only your local telephone company can activate this feature on your land line. The second is required so that the data sent by the telephone company can be passed to SamaPOS via supported CID device for processing.
Caller ID Service From …

There are tons of posts on this if you use search. Your best bet while you wait for an answer here is to use search. To get a better response here you need to provide more detailed screenshots of the setup.

I personally have not used caller ID so other than using search I won’t be able to help much.

I don’t know about caller ids but generally serial to usb adapters can be a right pain in my experience in print shop using older serial fed vinyl cutters…
TBH could you not look at a different device? The USB caller device I bought a while back was only like £15 and wored straight away.

I did have an ARTECH USB Caller ID unit, but SambaPOS doesn’t work well with that unit, even following the workaround technique I found on this forum. (I.e. running the CHC program and emulating a port).

I then bought the recommended TRIXES unit from the original tutorial, and that didn’t even have Caller ID built in much to my frustration! It also had some terrible reviews with unreliability.

The CTI unit (supposed to be one of the best units out there, albeit in serial form) is actually working perfectly, as I’ve mentioned Putty is picking up the number no problem. However I can’t see why SambaPOS isn’t picking up the data?

I hate to be a pest, but as everything else is working perfectly, it just seems a shame I can’t seem to solve this problem? Perhaps I can fumble my way through solving it, but can anyone point me towards the syntax that can be used in Match Pattern field? My business is completely dependent on Caller ID working, and it seems that everything is in place for it to work.