NEED MORE: Please contact us with how many sets, date needed and your location so we can check our stock for you.

PROCESSING TIME: Most orders ship in 1-4 business days. Orders containing MADE TO ORDER items ship in 3-6 business days. Everything ships from Maine (United States) via USPS and shipping automatically combines. Please allow an additional 3-7+ days for delivery in the USA, estimate only. Contact us prior to ordering if you need faster shipping.

INTERNATIONAL SHIPPING (outside the USA): Please allow 2-6+ weeks for delivery, estimate only. There are no guaranteed delivery dates on international orders. Additional taxes & import fees are the customer’s responsibility. See our shop polices for more details.

Your purchase indicates that you agree with The Bakers Confections shop policies so please take a moment to read them before ordering.

We do not take returns or exchanges on items for safety and health reasons. Colors may vary slightly as all computer, phone and tablet monitors show color a little differently.

FAQs

PROCESSING TIME: Most orders ship in 1-4 business days (excluding all USA holidays). Orders containing any made to order items (stamped utensils/painted rock candy sticks) ship in 3-6 business days. If an item is made to order it will state so in the listing. Everything ships from Maine (United States) and we only ship with the United States Postal Service at this time. Shipping upgrades are available at checkout and calculated to your address. Please account for the processing time before items are shipped.

To get the cost of each shipping option (First Class, Priority & Priority Express) please add all of the items you want to purchase from our shop to your shopping cart. Shipping will be calculated by weight and distance to your shipping address with USPS live shipping rates. We ship from Maine (East Coast, USA).

Yes, you can upgrade to Priority or Priority Express right at checkout for both USA and International shipping. Please add all you want to your shopping cart and the cost will be calculated to your shipping address with live USPS live shipping rates. Please account for our processing time, which is the time it takes us to package your order for shipment.
USA PRIORITY: averages 2-3 business days (estimate only), once shipped
USA PRIORITY EXPRESS: 1-2 business days (guaranteed), once shipped
INTERNATIONAL PRIORITY: averages 6-10 business days (estimate only), once shipped
INTERNATIONAL PRIORITY EXPRESS: averages 3-5 days (estimate only), once shipped.

PROCESSING TIME: Most orders ship in 1-4 business days (excluding all USA holidays). Orders containing any made to order items (stamped utensils/painted rock candy sticks) ship in 3-6 business days. If an item is made to order it will state so in the listing. Everything ships from Maine (United States) and we only ship with the United States Postal Service at this time. Shipping upgrades are available at checkout and calculated to your address. Please account for the processing time before items are shipped.

To get the cost of each shipping option (First Class, Priority & Priority Express) please add all of the items you want to purchase from our shop to your shopping cart. Shipping will be calculated by weight and distance to your shipping address with USPS live shipping rates. We ship from Maine (East Coast, USA).

Yes, you can upgrade to Priority or Priority Express right at checkout for both USA and International shipping. Please add all you want to your shopping cart and the cost will be calculated to your shipping address with live USPS live shipping rates. Please account for our processing time, which is the time it takes us to package your order for shipment.
USA PRIORITY: averages 2-3 business days (estimate only), once shipped
USA PRIORITY EXPRESS: 1-2 business days (guaranteed), once shipped
INTERNATIONAL PRIORITY: averages 6-10 business days (estimate only), once shipped
INTERNATIONAL PRIORITY EXPRESS: averages 3-5 days (estimate only), once shipped.

Shipping & policies

Estimated Shipping

SHIPPING ADDRESS: We only ship orders to the shipping address provided on your Etsy receipt. If you notice a mistake, please contact us immediately so we can cancel your order and have you place it again with the correct information. We are NOT responsible for items lost or undelivered due to the wrong shipping address being submitted with your order.

PROCESSING TIME: Most orders ship in 1-4 business days (excluding all USA holidays). Orders containing any made to order items (stamped utensils/painted rock candy sticks) ship in 3-6 business days. If an item is made to order it will state so in the listing. Everything ships from Maine (United States) and we only ship with the United States Postal Service at this time. Shipping upgrades are available at checkout and calculated to your address. Please account for the processing time before items are shipped.

SHIPPING AND HANDLING INFO: We charge for shipping AND handling to cover the actual cost of shipping, packaging and other related fees. Items ship in boxes or bubble mailers depending on what is being ordered.

TRACKING: Once your order ships you will receive an email from Stamps.com with your tracking and it will be added to your Etsy receipt. Once you receive this notice your package will be picked up by USPS within 24 hours. To view your receipt, please click on the "You" tab, then "Purchases & Reviews". Tracking can take 24 hours to update and is not guaranteed to be scanned every step of the way. International tracking is not guaranteed after your package has left the USA. If you do not see your tracking information, please contact us and we would be happy to look it up for you. We do not have access to any further tracking information other than what is provided on www.usps.com. ------------------------------------------------------------------------------- USA SHIPPING: To get the cost for each option please add all of the items you want to purchase to your shopping cart and the cost will be automatically calculated to your shipping address with USPS live rates. Please account for the processing time it will take for us to package and ship your order.

USA ORDERS ONLY: On large orders containing multiple heavy items like sprinkles or boxes we will try to take advantage of USPS flat-rate shipping boxes and offer partial shipping refunds if possible. ---------------------------------------------------------------------------- INTERNATIONAL SHIPPING (outside the USA): To get the cost of each option please add all of the items you want to purchase to your shopping cart and the cost will be automatically calculated to your shipping address with USPS live rates. International mail does not have any guaranteed delivery dates due to customs processing, so the delivery times below are just estimates. Please account for the processing time it will take for us to package and ship your order.

TRACKING: Tracking is provided, however we cannot guarantee packages will be scanned after leaving the USA. The estimates are for how long it will take the package to go from USA customs to your country's customs. It may take additional time for your package to be released and delivered by your postal carrier.

NOTE: Buyers are responsible for any duty and/or tax fees that may be accessed upon delivery. It is illegal for us (The Bakers Confections) to pay these fees. All orders are marked "MERCHANDISE" on the customs form and the value will not be understated.--------------------------------------------------------------------- WRONG OR MISSING ITEM IN ORDER: Please contact us within 5 BUSINESS DAYS of receiving your order if you a missing/incorrect item(s). Any notices sent after that time will be handled on a case by case basis. If more than 30 days has past, we are not able to make any corrections at that time.

USA ORDERS ONLY: We will reship the missing item at our own cost or you may request a refund for that item. You may be asked to ship the incorrect item/order back (at our cost).

INTERNATIONAL ORDERS (outside USA only): You will be refunded for the missing/wrong item(s) or you have to option to have it added to your next order. We do not reship incorrect items on orders outside the USA due to the high shipping costs.

PLEASE NOTE: We may ask for a photo of the order you received so we can see the error that was made. This is simply for our records since we are not a brick and mortar shop. This also helps us to see if two orders were mixed up so we can contact the other customer. ---------------------------------------------------------------------------------------------------------- RETURNED PACKAGES: • If a package is returned to us for any reason we will contact you. If there was a mistake in the address on our end we will reship your order at no cost to you. • If it has been returned to us because you listed the wrong address in Etsy or any other reason and you choose to have us resend it then there will be additional shipping charges to reship your order. • If you ask to cancel your order and it already has been shipped you will not be able to get a refund. • If you ship your order back to us without prior authorization you will NOT be refunded. For safety and health reasons we do not accept returns as stated in our listings. All sales are final. ----------------------------------------------------------------------------------------------------------- LOST PACKAGE: Please note that the USPS does not consider a package “lost” until it has spent at least 30 days in transit here in the US or 45 days in transit if it was shipped internationally. If you think your package may have been lost in transit, please contact us right away and we will do our best to try and locate it and file a lost package claim through the USPS if necessary.

If tracking shows "DELIVERED" and you don't have your package, please verify you provided the correct shipping address at checkout. To view your receipt, please click on the "You" tab, then "Purchases & Reviews". If it’s the correct address please check with others in your home and your neighbors. The second thing to do is call your local post office and have them speak with your mail carrier since they were the last person to have your package and scanned it delivered. There is a chance it was miss-scanned and still in possession of the post office. Most packages are recovered after a phone call is placed with USPS. It may take time to recover missing packages and we are not responsible for the delay in delivery. Please note that we are not responsible for items lost or undelivered due to the wrong shipping address being submitted with your order.

Payments

Payments

We accept all major credit cards via Direct Checkout and Paypal. Please note, we are only given your shipping address and do not have access to your payment information or billing address to keep your information secure.

NOTICE TO MAINE RESIDENCE: All sales with from Maine will be subject to a 5.5% state sales tax.

INTERNATIONAL TAXES & DUTIES: Buyers are responsible for any duty and/or tax fees that may be accessed upon delivery. It is illegal for us (The Bakers Confections) to pay these fees. All orders are marked "MERCHANDISE" on the customs form and the value will not be understated.

Returns & exchanges

Returns & exchanges

I gladly accept cancellations

Request a cancellation within: 24 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Additional return information

We do not offer returns or exchanges for safety & health reasons. Since all of our products are used in food preparation ALL SALES ARE FINAL. We provide important information about all products in the item details. If you have additional questions don’t hesitate to ask before ordering, we are here to help!

•We do not offer returns on any printable item. •We do not offer refunds on orders that are delayed in shipping. We recommend ordering well in advance as we have no control over delivery time frames with the USPS. •If you return any items to us unauthorized you will not be refunded for the items or shipping.

CUSTOM ORDERS AND CUSTOM LISTINGS: Please read your custom listing carefully before purchasing and let us know if you have questions prior to submitting your order. We do not offer returns or exchanges on items for custom listings. Custom orders may not be cancelled once processing has begun.

CANCELING YOUR ORDER: If you decide to cancel your order you must notify us within 24 hours. Since it is not an automated service we will cancel and refund your order within 1 business day. If your order has already shipped we will NOT be able to cancel your order until we receive the items back. In this case you would get a refund for the product price only and not the shipping cost. Custom orders may not be cancelled once processing has begun. ------------------------------------------------------------------------------------------------------------ If there are any questions or concerns on your order please don't hesitate to contact us here in Etsy or email us at hello{at}bakerspartyshop.com. We will do our best to resolve any issue in a fair manor. If there is an issue with your order PLEASE contact us before leaving feedback in our shop. We like to provide good customer service and would appreciate the opportunity to resolve any issue that you may have with your order before feedback is left.

Additional policies

Additional policies

PRODUCT INFO - TIPS - SUGGESTIONS • The color of cupcake liners, straws & favor bags may vary slightly as all computer monitors show colors differently, plus dye lots on the cupcake liners and paper straws may vary during the printing process. On some liners the colors may lighten when they are un-stacked or baked in. All cake batters can react differently to the liners. • If you have a concern about a certain cupcake liner style please contact us if you feel you need more details than the listing provides. We stock a variety of cupcake lines from different manufacturers. The paper texture, thickness and how cupcakes bake in them can vary. •We cannot control how a cake bakes or reacts to the liners we carry. If you need to see how a cake batter is going to look in one of our cupcake liners please purchase a small count pack and do a test bake before committing to a large quantity. Minimum orders are listed in the shop. We do not take returns or exchanges on any of our items as stated above in our refund section. ------------------------------------------------------------------------------------------ BEST PRACTICES & TIPS FOR BAKING CUPCAKES: 1.) Always start with clean, grease-free cupcake pans. We suggest Dawn Dish Liquid specifically for bakeware. This detergent prevents grease build up that can happen over time. 2.) Only fill the cupcake liners just before you place them in the oven. This will prevent moisture from settling into the liners. Many liners are made of grease resistant paper, but it is still paper and not immune to moisture. This is especially true when using dark cake batters. 3.) Humidity and under-baking are also the biggest reason for soggy looking cupcake liners. Under-baking is the most common issue which can be prevented. Humidity on the other hand can get the best of even the most experienced bakers! 4.) Once your cupcakes are done you must immediately remove them from the cupcake pan and place them on a cooling rack. If you let them sit, condensation will begin within minutes as the cupcakes cool. This will lead to wet and soggy looking cupcake paper. A cooling rack allows the cupcakes to cool at a natural pace and allows air to properly circulate so the cupcake paper stays dry. 5.) All paper cupcake liners liners will change slightly in appearance after baking. For best results in paper liners we suggest our Stay Bright or BakeBright liners and lighter cakes. For darker cakes it's best to use dark liners (black, brown, purple, ect) or foil liners since baking will not affect their colors.

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