Engineer 4, Software Dev & Engineering

About the Job

Business Unit:

Job Summary:Responsible for planning and designing new software and webapplications. Analyzes, tests, and assists with the integration of newapplications. Oversees the documentation of all development activity.Trains non-technical personnel. Assists with tracking performancemetrics. Integrates knowledge of business and functional priorities.Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for howyou do your job- Own the customer experience-think and act in ways that put ourcustomers first, give them seamless digital options at every touchpoint,and make them promoters of our products and services- Know your stuff-be enthusiastic learners, users and advocates of ourgame-changing technology, products and services, especially our digitaltools and experiences- Win as a team-make big things happen by working together and beingopen to new ideas- Be an active part of the Net Promoter System-a way of working thatbrings more employee and customer feedback into the company-by joininghuddles, making call backs and helping us elevate opportunities to dobetter for our customers- Drive results and growth- Respect and promote inclusion and diversity- Do what's right for each other, our customers, investors and ourcommunities

Core Responsibilities:- Collaborates with project stakeholders to identify product andtechnical requirements. Conducts analysis to determine integrationneeds.- Designs new software and web applications, supports applications underdevelopment, and customizes current applications. Develops softwareupdate process for existing applications. Assists in the roll-out ofsoftware releases.- Trains junior Software Development Engineers on internally developedsoftware applications.- Oversees the researching, writing, and editing of documentation andtechnical requirements, including evaluation plans, test results,technical manuals, and formal recommendations and reports.- Keeps current with technological developments within the industry.Monitors and evaluates competitive applications and products. Reviewsliterature, patents, and current practices relevant to the solution ofassigned projects.- Provides technical leadership throughout the design process andguidance with regards to practices, procedures, and techniques. Servesas a guide and mentor for junior level Software Development Engineers.- Assists in tracking and evaluating performance metrics. Ensures teamdelivers software on time, to specification, and within budget.- Works with Quality Assurance team to determine if applications fitspecification and technical requirements.- Displays expertise in knowledge of engineering methodologies,concepts, and skills and their application in the area of specifiedengineering specialty.- Displays expertise in process design and redesign skills. Presents anddefends architectural, design, and technical choices to internalaudiences.- Consistent exercise of independent judgment and discretion in mattersof significance.- Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) as necessary.- Other duties and responsibilities as assigned.