If you intend to view the stream on the Palace app, you can download the app here (iOS or Android). For existing app users, please ensure you are running the very latest version of the app (check in the App Store / Google Play store).

Then, simply tap ‘Palace TV’ on the bottom menu, log-in or register when prompted, then click ‘Live’. When the stream is live, press the grey box to begin the stream. It is recommended that you have a stable internet connection and that you are not switching between WiFi and 3G/4G.

If your live stream does not load, please try restarting the app. If that fails and you still cannot get the stream to load, please go to More > Settings > Link accounts >thenunlink Palace TV, then link it back. You will have to log-in again from the Palace TV section, but this is a known bug fix.

If it continues to fail, please email Support from within the app, and view the stream on mobile internet/desktop at eagles.cpfc.co.uk.