administrators

If you work in a large organisation, then most likely you will have systems in place that allow for time billing, this is indeed the case if you work for a law firm or accountancy practice. If you work for a smaller organisation, these technologies will help you set up a system for billing your […]

At our recent Future Assistant Conference, we covered the topic of ‘managing difficult conversations’. Julie Leitz’s presentation is still one of our most popular online sessions because so many us shy away from having difficult conversations and managing conflict at work. It is inevitable that conflict will arise in the workplace; we all have different […]

Last week I wrote a blog post about the meetings you should have with your Executive, where I detailed the meetings you should set up in your Executive’s diary that focuses on the work that the two of you need to move the business forward.f you What meetings should make it into your Executive’s schedule? […]

Are you thinking about quitting your job but you don’t know if you are doing it for the right reasons? It is a tough decision to leave any job. You have security, a regular pay-check and of course, once you had your notice in, you can rarely change your mind. So when you do quit, […]

Having worked through a few company restructures in my career I have often been given the horrible task of creating new organisational charts. Back in the day, there were only two platforms available for this job – PowerPoint and Visio, they had their problems, and although, yes, I could create charts with both programmes, I […]

Managing a team isn’t easy. In fact management, in general, is pretty tough – that is why so many people are bad at it! It can be hard for Assistants to juggle managing a team of other Assistants or Administrators (which is often the case) and support their Executive. It’s not an easy role. If […]

We all know that communication with your Executive is key to a successful working relationship and I’ve found over the years, the more access an Assistant has to their Executive the more they are seen as a critical asset within the organisation. But, when you work with a busy Executive, it can be challenging to […]

The vast majority of recruitment agencies and employers now use video as part of their interview process, because it saves time and money on the early stages of the interview process. In our recent interview with Hayley Lawrence, PA for the Regional General Manager on Necker Island, she told us that she had to submit […]

This week’s Technology of the Week: Sortd What is Sortd? Sorted is an add-on feature and chrome extension for Gmail. It allows the user to drag and drop emails into customised columns so that you can prioritise and sort your emails. What does Sortd do? Sortd lets you organise your emails into a to-do list so […]

Just recently I was chairing a panel session at the Conference and Hospitality Show in Leeds. Before going on the stage myself and the other panellists were talking about how we conquer our nerves so that we can get up on stage and speak to the audience. As I think we all know, speaking in […]