Royal Plaza Hotel Complaint - Bed Bugs

LAKE BUENA VISTA, FLORIDA -- This hotel has bed bugs everywhere! The management did nothing about it and denied that that had them~! I had to change hotels and the Royal Plaza denied me a credit for my remaining nights! Its disgusting! DON'T STAY HERE

Bedbugs are a problem at ALL hotels, no matter what the rating. The guest before you could have brought them in, and housekeeping did not detect them. When bedbugs ARE found, many hotels have special crews to react. The mattress is autoclaved, the bedding boiled in water, the entire room scrubbed clean and left vacant for a few days.

Posted by D. on 2011-10-17:

That's terrible...but the Royal Plaza wasn't always like that. When I stayed there, it was spotless, clean, fresh and I found a note UNDER the bed that said, 'Yes, we even clean under the beds'....LOL.

The bedbug at hotels became a big problem since then. Now, I wouldn't want to stay at any hotel regardless of their reputation.