Please note that Interbank/Giro transfers have 24 to 48 hours delay before payment credited into our bank account. We will only send out the item AFTER the payment has credited into our bank account.

We ship everyday from Monday- Friday. Our office closed on Saturday, Sunday and Public Holiday.

Our cutoff time is 5pm Monday to Friday. Order will process on next working day.

We will update tracking number via Lelong.com

Little Sasa aims to deliver within the time agreed upon at purchase. However, we are unable to guarantee that all orders will be delivered within the stipulated time frame.

If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. If you are unavailable to take delivery or collection, courier company may leave a card giving you instructions on either re-delivery or collection from the carrier.

To track your order, please use the tracking ID sent to you in the confirmation email your items have been shipped out. As a precaution, please keep the receipt of the delivered product.

In the rare circumstance that your item is missing from your order please contact our Customer Service at cs@littlesasa.com

We reserved the right to charge additional fee if the parcel is unclaimed and return back to us due to invalid address provided by the buyer.
If you’ve given us an invalid address or contact number causing the parcel to be rejected, we will not be responsible on resending the parcel to you and buyers will have to bear the additional cost incurred.

Terms and conditions stated below applies to all visitors and users of littlesasa Enterprise. You're bound by these terms and conditions as long as you're on littleatsasa online store

GeneralThe content of terms and conditions may be change, move or delete at any time. Please note that LittleSasa Enterprise have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, LittleSasa Enterprise will take immediate actions against the offender(s).

Site Contents CopyrightsUnless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by LittleSasa Enterprise

User shall agree that there will be no comment(s) submitted to the LittleSasa Enterprise will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product InformationWe cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

NewsletterUser shall agree that LittleSasa Enterprise may send newsletter regarding the latest news/products/promotions etc through email to the user.

IndemnificationThe user shall agree to defend, indemnify and hold LittleSasa Enterprise harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Link to other sitesAny access link to third party sites is at your own risk. LittleSasa Enterprise will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

Inaccuracy InformationFrom time to time, there may be information on LittleSasa Enterprise web store that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.

TerminationThis agreement is effective unless and until either by the customer or LittleSasa Enterprise/ Customer may terminate this agreement at any time. However, LittleSasa Enterprise may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.

Return Policy

Please take note that warranty does not cover:

Damages to item done deliberately or improper handling of it.

Damages to products caused by either impact, liquid, sand or insect, natural disaster and act of God.

Modifying, repairing the product without written consent.

If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.

Please keep the packaging well and return the goods as a whole.

We offer 7 days return period, with buyer paying the return postage unless item is proven defective upon receipt.

Little Sasa will not be responsible if your shipment is lost or damaged during the return transit. However customer may claim the compensation for the relevant delivery company.

Once we have checked and confirm the goods/products, customer will received their refund or replacement within 7 business days after the confirmation.

Policy on Out-of-Stock Items

Scenario 1:

All the products were in stock when your order was confirmed, but after your payment was confirmed, one of the products in your order went out of stock.

In this case we will contact you and we may ship all the in-stock products that you have ordered first and for products which are out of stock, we will ship it to you immediately once the next shipment of stock arrives or we will refund to you for those items out of stock.

Scenario 2:

The product was already out of stock when you made the order.

In this case we will ship all products in the order only when the new stock for the out of stock product arrives However, in some situations we might ship the products that are available first.

Please contact us for investigation before you return the item to us.

Email: cs@littlesasa.com

WARRANTY POLICY

Coverage is valid only with proof of purchase from an LittleSasa Web Store. Alteration of Little Sasa Enterprise's products will void warranty.

Additional services are available for a nominal charge.

Product images are for illustrative purpose only, may not 100% depict the actual product. Colour variance, minor stitching issue and etc does not formed as wrong or defective items.