FAQs

What is f’real?

We are the folks who proudly bring you the BEST TASTING milkshakes, smoothies, and frappés blended by YOU in our magical milkshake machine. We don’t scrimp on ingredients – real ice cream, milk, fruit, and coffee. You can find f’real in over 18,000 locations around the world at convenience stores, college & universities, theaters, supermarkets, and military bases.

Can I rent a blender or buy one for my home?

While we don’t currently offer rental equipment or a blender for your home, we do get this request a lot and with any luck we’ll have something in the near future. Don’t forget to “like us” on Facebook so that you’ll be the first to find out when we do!

Why is my cup not filled to the top?

We know that the cup is only half full when you first peel back the lid and that’s because our blender needs room to blend all of the ingredients together without making a mess. As you’ll see, once blended, the product in the cup will be filled higher than before it was blended. We guarantee that each f’real is 16oz.

How is the blender cleaned?

The cleaning process depends on the blender model. The blenders with the LCD touch screens are internally 100% self-sanitizing. The only part of those blenders that need to be wiped down each day is the outside surface. The fully automated internal sanitizing cycle runs automatically every 24 hours.

Do you offer a rewards program?

We do have a super sweet rewards program! Simply sign up here to see all of the rewards options available to you.

What is the f’real allergen statement? Are all f’real products peanut-free?

The Reese’s Peanut Butter Cup f’real is the only flavor that contains peanuts; however there is an allergen statement printed on every cup stating that our products may contain traces of peanuts, tree nuts, soybeans, wheat, or eggs from manufacturing or blending since all of our products are made at the same manufacturer and share the same blender.

How much should I expect to pay for a f’real milkshake, smoothie or frappé?

The stores have the freedom to choose how much they need to sell the products for. While the average price is currently around $3, you may find a particular location that sells them lower than others around you, so be sure to check around!

Can I buy stock?

f’real is a privately owned entity, so stocks are not currently available.

Are f’real products kosher?

We are not certified kosher at this time.

Are f’real products gluten-free?

The Cookies ‘n Cream f’real is the only flavor that contains wheat flour. That said, there is an allergen statement printed on every cup because there is a chance that other flavors could contain traces of wheat flour (or other allergens) since all of our products are made at the same manufacturer and share the same blender.

What’s the serving size and shelf-life of f’real products?

f’real frozen beverages are 16 ounces once blended and each cup has a best buy date printed near the top of the cup.

Where can I find f’real products and blenders? Are you international?

While a majority of f’real retailers are based in the US and Canada, you can find us all over the world! Kind of like Carmen San Diego. Check out our f’real locator to find the location nearest you.

How do I contact f’real?

We love to hear from our consumers! Feel free to give us a call at 855-777-7885 or send us a note here.