Contact Information

Preparation

Follow the Outage Infrastructure SOP and send advance notification to fedora-infrastructure-list and fedora-devel-announce. Try to schedule the update at a time when many admins are around to help/watch for problems.

Plan an order for rebooting the machines considering two factors:

Location of systems on the xen clusters. [You will normally reboot all systems on a cluster together.

Impact of systems going down on other services, operations and users. Thus since the database servers and nfs servers are the backbone of many other systems, they and systems that are on the same xen boxes would be rebooted before other boxes.

To aid in organizing a mass upgrade/reboot with many people helping, it may help to create a checklist of machines in a gobby document.

Switch DNS to point to PHX only in advance. This allows the external proxy servers to be rebooted without causing downtime.

Schedule downtime in nagios

Make doubly sure that various app owners are aware of the reboots

Staging

Any updates that can be tested in staging or a pre-production environment should be tested there first. Including new kernels, updates to core database applications / libraries. Web applications, libraries, etc.

Special Considerations

While this may not be a complete list, here are some special things that must be taken into account before rebooting certain systems:

Before the following machines are rebooted, all koji builders should be disabled and all running jobs allowed to complete:

db3

nfs1

kojipkgs1

The following machines need services to be shutdown manually before they are rebooted:

noc1 (tell zodbot to quit first)

The following machines require post-boot actions (mostly entering passphrases). Make sure admins that have the passphrases are on hand for the reboot:

Minimizing Downtime

To minimize downtime as much as possible, the following main servers (and thus their respective xen hosts) should probably be rebooted first. Note that the xen servers may change from update to update.

db1

db2

db3

nfs1

cvs1

proxy2 (the proxy server for all PHX machines)

kojipkgs1

secondary1

fas1 (minor, only absolutely needed for certificate generation)

torrent1

hosted1

people1

When rebooting servers, try to avoid having all of the machines in any of
these groups down at the same time.

proxy1, proxy2

app1, app2, app3, app4

fas1, fas2

memcached1, memcached2,

bastion1, bastion2 (these use heartbeat, but they will probably cause VPN blips on rebooting)

koji1, koji2 (also on heartbeat)

ns1, ns2

External xen hosts can generally be done at any time during this, with the exception of the main machines listed above.

Doing the upgrade

If possible, system upgrades should be done in advance of the reboot (with relevant testing of new packages on staging). To do the upgrades, make sure that the Infrastructure RHEL repo is updated as necessary to pull in the new packages (Infrastructure Yum Repo SOP)

SSH to each machine in the list and perform the upgrades, pinging people as necessary if you are unsure about any packages:

yum clean metadata
yum update # make sure to review the list of updates and ask if you think it might break something

Doing the reboot

In the order determined above, reboots will usually be grouped by the xen hosts that the servers are on. For each xen host, login to each guest and shut it down:

xm console guestname # and login
w # ping any logged on people if they're around so they don't get kicked off unexpectedly
grep default /etc/grub.conf # make sure that the kernel you upgraded to will be the one rebooted.
shutdown -h now

This is also a good time to double check that each xen guest has a proper symlink in /etc/xen/auto if it should be started automatically. When the guests are done, double check that no guests are running, then reboot the xen host.

Aftermath

Make sure that everything's running fine

Reenable nagios notification as needed

Make sure to perform any manual post-boot setup (such as loading SSH keys for transifex or entering passphrases for encrypted volumes)