What about SLAs? I added the fields "Time to resolution" and "Time to first response", and they display correctly in JIRA on the list of issues, but when I do "Excel Export CSV", the CSV does not include those two fields. It is the same for "all" and "current". Do I need to do something else to get the SLA fields into the CSV?

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If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...