Got a call today to be part of a panel discussing online media. Strange but what else is new?

Kaizen is a business concept that says continual (little) improvement is the path to success. Until 2007, GM was the largest car manufacturer in the world and Toyota was the one playing catch-up.

Cut or keep? - Suppose GM had 1 million screws. It's philosophy was to use those same screws in all their cars to save scratch. Toyota, however, would continually improve the designs of the screws a little bit, tossing the older screws out. It hurt a little financially every year but they did it.