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IdeaHub Drives Innovation, Change at DOT

More than 9,000 ideas, 25,000 comments 90,000 ratings

IdeaHub enables employees of the U.S. Department of Transportation (DOT) to build and share ideas, opinions, and knowledge and best practices in a collaborative environment. Employees create, rate, discuss and improve upon innovative ideas to help make the Department a top flight 21st-century agency that is as adaptable, creative and enterprising as the people who work there.

IdeaHub is not a suggestion box. It is a dynamic conduit between agency leadership and the workforce for collaborative problem solving and information sharing. IdeaHub allows each of DOT’s 10 operating administrations to s focus on their respective missions while also facilitating inter-modal dialogue about ideas that impact the entire Department. IdeaHub promotes:

greater efficiency and effectiveness

budget savings and improved productivity

increased engagement and workplace satisfaction

transparency and the sharing of timely information from all fronts

a more agile and responsive Department

IdeaHub is the first and only ideation program instituted across a Cabinet-level Federal department. On the day of the launch, some 1,800 employees from across DOT visited the site and contributed 361 ideas, 2,488 ratings, and 466 comments. Since debuting in August 2010, IdeaHub has been used by approximately 20,000 employees , who have contributed more than 9,000 ideas, over 90,000 ratings, and nearly 25,000 comments. More than 100 employee-submitted ideas have already been adopted.

The program has helped DOT to ascend to a top 10 spot in the 2012 “Best Places to Work in the Federal Government” by the Partnership for Public Service, a non-partisan organization that is committed to transforming the Federal workforce. IdeaHub has also become a model for other agencies seeking to set up similar programs in the Federal Government. Additionally, in 2013 IdeaHub was listed among the Top 25 Innovations in Government by the Ash Center at Harvard University’s Kennedy School of Government.

Increased engagement and collaboration among management and employees are among some of the most important IdeaHub achievements to date. IdeaHub is changing the way management and employees interact, toppling the old paradigm of top-down management to one where everyone can collaborate and share knowledge and expertise.

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