16 Questions from the Community

The Cavaliere-Euro SV218D-30 does not need an extension if your ceilings are 9ft or less.

Do I need the optional chimney extension for a 9' ceiling?

A. The Cavaliere-Euro SV218D-30 does not need an extension if your ceilings are 9ft or less.

The Cavaliere-Euro SV218D-30 needs the Cavaliere-Euro CCEL-D-WM duct cover. You will also need the appropriate venting pipe if you don't have a venting system already.

Which duct-cover extension kit do I need to order to vent the Cavaliere-Euro SV218D-30 vertically through the roof?

A. The Cavaliere-Euro SV218D-30 needs the Cavaliere-Euro CCEL-D-WM duct cover. You will also need the appropriate venting pipe if you don't have a venting system already.

A damper is not included with the Cavaliere-Euro SV218D-30.

Doesnthsi come with a damper?

A. A damper is not included with the Cavaliere-Euro SV218D-30.

The Cavaliere-Euro SV218D-30 chimney is 19" wide.

How wide is the chimney?

A. The Cavaliere-Euro SV218D-30 chimney is 19" wide.

The Cavaliere-Euro SV218D-30 is 20" x 30".

What is installed dimensions?

A. The Cavaliere-Euro SV218D-30 is 20" x 30".

Cavaliere-Euro SV218D-30 can be cleaned periodically with hot soapy water and a clean cotton cloth. Do not use corrosive or abrasive detergent (e.g. CometPower Scruv®, EZ-Off® oven cleaner), or steel wool/scoring pads, which will scratch and damage the stainless steel surface. For heavier soil use liquid de-grease such as “Forumla 409®” or “Fantastic®” brand cleaner.

Cooking oil vapour condensed in and around buttons. Is there a special cleaning chemical for this?

A. Cavaliere-Euro SV218D-30 can be cleaned periodically with hot soapy water and a clean cotton cloth. Do not use corrosive or abrasive detergent (e.g. CometPower Scruv®, EZ-Off® oven cleaner), or steel wool/scoring pads, which will scratch and damage the stainless steel surface. For heavier soil use liquid de-grease such as “Forumla 409®” or “Fantastic®” brand cleaner.

The Cavaliere-Euro SV218D-30 is manufactured in China.

Where is this hood made? What country?

A. The Cavaliere-Euro SV218D-30 is manufactured in China.

The Cavaliere-Euro SV218D-30 housing is made from Stainless Steel and tempered glass. The interior is made from Stainless Steel and Galvanized steel.

Where is this product made?

A. The Cavaliere-Euro SV218D-30 housing is made from Stainless Steel and tempered glass. The interior is made from Stainless Steel and Galvanized steel.

The Cavaliere-Eruo SV218D-30 is 30” at the widest part; this should fit between two cabinets 30” apart.

Can the Cavaliere-Eruo SV218D-30 be installed between 2 cabinets, 30" apart?

A. The Cavaliere-Eruo SV218D-30 is 30” at the widest part; this should fit between two cabinets 30” apart.

The Cavaliere-Euro SV218D-30 does not come with a damper, but one could be added to the ducting.

Does this come with a damper?

A. The Cavaliere-Euro SV218D-30 does not come with a damper, but one could be added to the ducting.

The Cavaliere-Euro SV218D-30 does recommend a recirculating kit. If you have ducting, a simple damper will prevent air from coming in your house.

Is there something to prevent air from leaking out of the house when the hood is not in use?

A. The Cavaliere-Euro SV218D-30 does recommend a recirculating kit. If you have ducting, a simple damper will prevent air from coming in your house.

The Cavaliere-Euro SV218D-30 is a 19 guage stainless steel construction.

The Cavaliere-Euro SV218D-30 range hood is not ductless. However, it can be converted to ductless.

Is it ductless?

A.

The Cavaliere-Euro SV218D-30 range hood is not ductless. However, it can be converted to ductless.

For the Cavaliere-Euro SC218D-30 requires that you have at least 92- 1/4 inches (7.6') to be installed. So you will not have enough room with a 7' ceiling.

Is The Cavaliere -euro SV218D-30 fit in the 7 ft. finish ceiling?

A.

For the Cavaliere-Euro SC218D-30 requires that you have at least 92- 1/4 inches (7.6') to be installed. So you will not have enough room with a 7' ceiling.

Product Reviews

Rated 1 out of
5 by
paseo960 from
Loud vibrating noiseWe received the fan in a timely manner. Very satisfied with shipment. We had the unit installed by a professional. Very satisfied with the look but the LED lights are very annoying to the eyes. It's like a laser beam pointing directly in your eyes.
The big issue is the fan. When we turn it on low (1-3) there are no vibrations, everything sounds normal. When we turn to level (4-6), it feels like there is an earthquake and the fan will fall right off. I had the professional check to see if there were any missing screws or something was not tighten. His response was everything was tighten and no missing screws. I am very disappointed with this since the reviews were mostly execelent.
I am giving it a poor because of the fan vibration.

Date published: 2013-04-22

Rated 5 out of
5 by
KevinFromSevern from
Looks good/powerfulHad the SV218D-30 installed as part of a kitchen remodel. Contractor did the install, so I can't really speak to how easy or hard it was. But we're happy with the final product. It looks good, and has a very powerful fan. The touch panel on the front is pretty slick. Our install includes the optional extension piece because of the slanted ceiling which is greater than 9ft. Overall, we're happy with the purchase.

Date published: 2013-04-07

Rated 5 out of
5 by
Genevieve from
Worth itGood price for a very contemporary range hood that looks much more expensive! Quiet and powerful. Other reviewers were right about the placement of the lights in the back, but I'm willing to sacrifice having the stove area a little dim to have such a nice looking focal point the kitchen.

Date published: 2012-12-18

Rated 1 out of
5 by
zengm321 from
bad quality issue and customer serviceI bought this range hood because it has good reviews and it really looks nice. When it is put on, everything works perfectly. However, one week later, it completely stops working, no fans, no light, no response not all!!
I have contact the customer service of build.com and they let me contact the manufacture directly. The manufacture said that they don't have onsite technicians to identify the problem. As a solution, they send me a circuit board and let me replace it. It is not a easy job to take the range hood down and put it back on. Anyway, I finally replaced the circuit board and it works again. So the problem is indeed the circuit board. I can't believe it that the new product can only last for one week and needs replacement of parts.
In a word, the looking is good but you need to think twice about the quality before you buy it.

Date published: 2012-11-28

Rated 5 out of
5 by
Bellland from
Love It!We really love our Cavalier Range Hood with curved glass. It updates our 16 year-old kitchen, and operates beautifully. We are especially impressed with VentingDirect.com. We ordered this item, and a day and a half later, it arrived. We were surprised. Great company. This is the place for your needs and wishes!!!

Date published: 2012-08-27

Rated 5 out of
5 by
purscilla from
really like itreally like the venthood. needed something powerful enough to remove steam & heat and it works great! Only thing I'd change is the lights. Like them at the back but could be brighter.

Date published: 2012-03-01

Rated 5 out of
5 by
Praful from
Excellent product and Best priceI really liked this vent, I shopped around many places and I found this is best price and it used very good quality material. Operation is very quite and my wife is enjoying.

Date published: 2012-03-01

Rated 4 out of
5 by
PeterZ from
nice product but one problemMany Cavaliere-Euro products use heat-sensing buttons, e.g., SV218D-30 I bought. Though the buttons do look nice, I think this is a major design flaw, because any little bit of excessive heat touching the buttons would be equivalent to turning it on or off. I literally blew the light on by moving my mouth close to the light button. And in some cases, for example, a pot of boiling soup, the rising steam would arbitrarily turn the light button on or off, and sometimes the light could automatically cycle through three levels of dimming, and the cumulative use time is reset to zero. It can also turn the vent off depending on whether the rising steam or heat touches the power button. Many times this can be quite annoying, e.g., after you open the cover of a pot, the vent goes off.

Warranty Info

One Year Parts Warranty:
For one year from the date of original purchase at Cavaliere, Cavaliere will provide free of charge, non-consumable replacement parts or components that failed due to manufacturing defects. Subject to the conditions and limitations set forth below, Cavaliere will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided by Cavaliere on an exchange basis, and will be either new or refurbished to be functionally equivalent to new. The consumer is responsible for all shipping costs. Consumable parts not covered by this warranty include but not limited to: Light bulbs, metal, aluminum and charcoal filters.

Who is Covered:
This warranty is extended to the original purchaser for products purchased at Cavaliere for ordinary home use in the continental U.S. (Customer in Canada, Hawaii and Alaska, this warranty is limited).

This Warranty Will Be Voided When:
Product damaged through negligence, improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, modification, or failure to follow installation instructions. When product is used commercially or other than its intended purpose. Damaged because of improper connection with equipment of other manufacturers. Repaired or modified by anyone other than Cavaliere's authorized agents. This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand or has been resold contrary to the US export regulations.

What is Not Covered:
Consumable parts such as light bulbs, metal and charcoal filters. The natural wear of finish, and wear due to improper maintenance, use of corrosive and abrasive cleaning products, pads, and oven cleaner products. Chips, dents or cracks due to abuse, misuse, freight damage, or improper installation. Damage of product caused by accident, fire, floods or act of God. Cavaliere is not liable for, and does not cover under warranty, any loss of properties or any costs associated with removing, servicing, installing, or determining the source of problems with Cavaliere products.

This warranty is valid in the United States and Canada. It is non-transferable and applies only to the original purchaser and does not extend to subsequent owners of this product. Any applicable implied warranties, including the warranty of merchantability, are limited in duration to a period of express warranty as provided herein beginning with the date of original purchase at retail and, no warranties, whether express or implied, shall apply to this product thereafter.

To obtain warranty service, you may contact us. Typically, you must include product identification information, including model number and batch number (if applicable) with a detailed description of the problem you are experiencing. You must also include proof of the date of original retail purchase as evidence that the product is within the applicable warranty period.

Warranty Exclusion & Limitations: The limited warranties contained herein are not transferable or enforceable by any party other than the original purchaser (user). They shall not apply to damages or problems caused by improper handling, installing, or subsequent movement (transportation) of Atlas International, Inc. product(s) after the delivery. And they shall not apply to damages or problems caused by neglected, misuse, abuse, or alteration of the products original design, accident, negligence by any other party, acts of God, or any other cause beyond the control of Atlas International, Inc.