What It Takes to be Certified:

A travel agent earns certification through The Travel Institute by completing rigorous coursework that includes a deep dive into professional and practical skills that are relevant to the travel professional, such as Business Ethics, Customer Service, Understanding Customer Needs, Planning Itineraries, and Travel Insurance. Agents must pass a proctored, closed-book test to maintain the integrity of the CTA, CTC and CTIE credentials and the standards they represent.