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Business Systems Analyst - ITNetMotion Wireless

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Business Systems Analyst - IT
Who:
In order to be successful in today?s increasingly mobile environment, companies need consistent connectivity ? and the tools to maintain it ? that?s where NetMotion comes in. Our Enterprise Mobility Management (EMM) software gives organizations with mobile workforces the connectivity, visibility and control needed to solve the common challenges of wireless computing.

Our software is the ONLY tool on the market that creates and sustains secure connections to enterprise applications over any network, ensuring mobile workers are more efficient and productive. At the same time, it provides detailed visibility into the performance of public and private cellular networks, managed through a centralized control console. This enables enterprises to quickly identify and resolve problems within their mobile deployment, saving time and creating a significant return on their mobile investments.

If you join our team you will be working with talented colleagues who have a passion for industry leading technology. At NetMotion, we want people to enjoy the work that they do so we provide our team members with the tools and support they need to be successful. In addition, we have a collaborative and unpretentious environment where creativity is valued. We strive for diversity in our work teams and are committed to equal opportunity and providing an equitable workplace.

What:
NetMotion Wireless is seeking an experienced Business Systems Analyst to provide project management, business analysis, quality assurance, and application ownership across ERP, CRM, BI and web applications. This team member will partner with all departments to ensure alignment of tools and resources to meet current and evolving future business needs including major system enhancements, new solution implementations and upgrades. The ideal candidate will be customer oriented, results driven, and passionate about delivering innovative solutions for the organization.

How:

Manage the NetMotion Wireless internal applications including Salesforce, Great Plains, Cast Iron and SharePoint, and understand how they may interoperate with other departmental tools; i.e. Marketo.
Work closely with Sales, Support, Marketing, Accounting and other departments to understand business objectives and ensure that internal applications can be used effectively and efficiently so that each department can meet those objectives.
Interpret business needs and determine project plans and priorities by gathering information, analyzing requirements and evaluating output requirements and formats. Construct workflow charts and diagrams. Understand system capabilities.
Manage project schedules, budget and delivery.
Communicate effectively with stakeholders. Recommend solution alternatives. Ensure solutions are scalable and meet overall business requirements.
Implement best practices and develop project estimation models to better forecast costs and predictable delivery dates
Advise on key architectural decisions for Salesforce.com, Great Plains, and other applications.
Design test plans, perform acceptance testing, and provide training to end users.
Support the administration and configuration of ERP, CRM, BI and web applications. Provide direct support to users on application-related production issues.
Document and maintain standards and application security.

You:
Bachelor?s degree in technical discipline or equivalent experience required.
Minimum 5 years in an information technology role, delivering projects to internal customers.
Demonstrated understanding of ?big picture? business and departmental needs and processes and the interaction between departments and applications ? specifically Sales, Marketing, Support, Accounting and Development.
Ability to translate high level business and departmental requirements into design and development of business applications.
Strong problem solving skills and ability to manage multiple projects simultaneously across different applications.
Experience with Agile software development methodology is required.
Experience with Salesforce Customer Portal, Partner Portal and Communities is preferred.
Ability to effectively communicate and translate technical issues to stakeholders.
Team player with the ability to work with virtual and global cross functional teams.