Major initiatives always introduce an element of change to an organization. Change is tough; reducing the pain requires preventive "medicine" and developing a plan that relates to the business process and includes the people is just part of the prescription. This panel will bring together experts who’ve mastered the art of change management. Attendees will learn:

> How to quantify success with a three-pronged approach of message, media and practice

> How to identify and navigate the most likely roadblocks BEFORE you get there'

> How to assemble and structure an effective transition team, and the crucial role of leadership

> How successful culture change initiatives in disciplines like KM can inform those currently undertaking open government innovations