I get emails just fine when a ticket is submitted or if a user adds a comment to their ticket. Last week, I was getting email notifications when a ticket was closed, but I'm not anymore. I am the only admin.

Scott Alan Miller. Yes, I get notifications when tickets are submitted and comments are made. The onlyl notifications I don't get is when a ticket is closed by me (see attachment)

da Beast. The only things that changed are: I unchecked the Assigned and CC'd admins boxed and rechecked them and I changed it to only send a user email notification when a ticket is closed. Nothing has changed on our server. I've checked my junk mail box and they are not there either.

Sorry, it took a while to respond. The notification went to my Junk filter.

Maybe try testing it with an external account such as gmail. Do you have a client or server rule that could be affecting the email from your help desk?

Changed it to Gmail and still no go. I haven't added or changed any rules in the last week or so. It's just weird that I get new ticket emails, comment emails, reopened ticket emails, just not closed from the dashboard ticket emails. Is it possibly set up to be like this?

Maybe try testing it with an external account such as gmail. Do you have a client or server rule that could be affecting the email from your help desk?

Changed it to Gmail and still no go. I haven't added or changed any rules in the last week or so. It's just weird that I get new ticket emails, comment emails, reopened ticket emails, just not closed from the dashboard ticket emails. Is it possibly set up to be like this?

Yea I don't know...

Maybe try creating another admin account and assigning them a test ticket? Again make sure that notify me is selected.

Oh, and one thing I should add is I am a new Spiceworks user and it's possible that I was getting closed ticket notifications when I was submitting the tickets under my personal email. I don't have any of the closed ticket notification emails I received anymore.