RingGo Help centre

What is the convenience fee charge?

In some areas a convenience fee is charged when using the RingGo service. This is an additional charge which has been agreed between the Council or private parking operator and RingGo, usually at the time of service setup. The parking operator may have taken a decision to apply this fee for a number of reasons, relating to both cost and convenience. From the customer’s point of view, cashless parking allows you to extend your parking session without having to return to your vehicle and you can buy longer-term parking through RingGo which may not necessarily be available using the on-site payment machines.

Some parking operators subsequently decide to waive the convenience fee as levels of takeup provide benefits from other savings such as reductions in cash collections and machine maintenance. We hope over time this trend will continue to spread.