Wednesday, July 6, 2016

Are event viewer logs a problem?

Are event viewer logs a problem?

I have received a few phone calls from some company saying they are from Microsoft computer support (sounds phishy for a start).They said to type in the Run box: eventvwr.An impressively long list of logs with various colors attached came on the screen and their response was was that my computer is infected with a virus that will damage my hardware so I need to buy their software program to clean the computer and their program is the only solution to fix it.My computer is working fine and I declined his sales pitch.For my information, what is Event Viewer and what credible response can I reply to these sales pitches?

Keys to the Problem Are event viewer logs a problem?

Event viewer logs - they are a normal part of Win7Event viewer - you can also start it by just typing Event viewer in your Start menu search box. It is not a simple tool, but there is some guidance at

What information appears in event logs (Event Viewer)? and How to check the Event Viewer in Windows 7Response - tell them to bugger off then hang up

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Where are you getting the download?

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Cancel or deny any automatic download

Some sites may automatically try start a download or give the appearance that something needs to be installed or updated before the site or video can be seen. Never accept or install anything from any site unless you know what is downloading.

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Another Safe way to Fix the Problem: Are event viewer logs a problem?:

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