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Monday, March 31, 2014

"My Management Style Had to Change"

From Lean Enterprise Institute - Weekly Newsletter

Last issue we shared a case study about how O.C. Tanner engages people in problem solving. In a companion interview, Gary Peterson, executive vice president, supply chain and production, at O.C. Tanner, described what made him change his behavior to support that problem-solving culture.

Maybe you’ve had a similar moment like Gary’s, when you realized that traditional management practices won't create the cultural shift that is needed to sustain and advance operational improvements.