Android 10 Update

‎03-06-202007:06 AM

Hi

I live in Dubai and I have a note 9 that I bought from a used market (he said the phone was American)

All of my friends that have a note 9 have received the Android 10 update, and I still haven't, I went to the place I bought it from and he told me to factory reset it, and so I did, But I still haven't received the Android 10 update and it tells me that this the software is up to date whenever I ask it to check for software updates.

Even my security is disabled and whenever I click it my phone just lags out