IBM Tivoli® Monitoring for Transaction Performance for z/OS®, V5.2 expands the WebSphere®
transaction decomposition function to the zSeries® platform. Customers can now follow a
transaction as it executes inside the WebSphere server on zSeries, seeing the specific WebSphere
resources that are being executed and the response time for the individual WebSphere components.
This function works between WebSphere instances on the same server and across zSeries and
distributed WebSphere servers. This detailed level of transaction analysis helps enable rapid root
cause analysis of WebSphere-based performance issues on zSeries. Performance problems can be very
difficult to trouble shoot, but through the transaction decomposition function the root cause can be
quickly determined which can help save IT support time and improve customer satisfaction.

IBM Tivoli Monitoring for Transaction Performance for z/OS, V5.2 for zSeries is designed to help
meet the needs of IT organizations in managing overall transaction performance in the zSeries
environment. When a performance issue is discovered at the end-level and service-level agreements
are in jeopardy a solution is needed to determine where the root cause of the problem is located.
This is where the ability to instrumentation and visualization transaction flows is needed in order
to quickly isolate the problem.

IBM Tivoli Monitoring for Transaction Performance relies on the Open Group standard for application
instrumentation, the Application Response Measurement, or ARM API. IBM Tivoli Monitoring for
Transaction Performance dynamically injects instrumentation into WebSphere. This approach
eliminates the need for application development teams to insert ARM API calls into source code and
allows dynamic discovery of transaction topologies. Once the location of a performance problem is
identified, then IBM Tivoli Monitoring for Transaction Performance works with other monitoring tools
to help identify the root cause of that performance problem. If a user has the IBM Tivoli
Monitoring solutions in place, a launch in context feature can be enabled to allow users to open up
the Tivoli Monitoring Web health console in the context of the specific resource that is causing the
delay. V5.2 for zSeries brings all these capabilities to the zSeries platform, including:

Visualization capabilities to dynamically discover and display transaction path topologies and
associated performance delays by infrastructure component. This can allow operators to quickly see
which infrastructure component, for example servlet, JSP, or EJB is the source of a delay in a
transaction. The visual topology can also contribute to understanding the overall flow of
transactions.

Improved problem isolation capability through just-in-time instrumentation of J2EE environments,
requiring no modification to source code. By providing a tool to "inject" ARM instrumentation into
J2EE applications as the Java classes are loaded, this product can reduce the effort needed to
get valuable instrumentation-based performance information.

Additional linkages to other Tivoli products. Although Tivoli Monitoring for Transaction
Performance can be used in isolation, integration with other Tivoli products can help deliver
enhanced value.

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli Monitoring for Transaction Performance for z/OS is capable when used in accordance with
IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the
Rehabilitation Act, provided that any assistive technology used with the product properly
interoperates with it.

Value Unit-based pricing

Value Unit-based pricing will help align the prices of these products to the principle of the PSLC
pricing curve, which provides for a lower price per MSU (millions of service units per hour) for
larger capacities.

There is also a price benefit when customers grow their capacity. Additional capacity will be based
on the number of Value Units (MSUs) the customer has already installed; for example, additional
capacity will not be priced starting at the base with a higher price per unit but on the capacity
that is already installed.

Note that Value Units of a given product cannot be exchanged, interchanged, or aggregated with Value
Units of another product.

IPLA and subscription and support considerations

IPLA licenses can be transferred from one machine to another within, but not limited to an
enterprise. The customer may aggregate the capacity for all the processors the product is operated
on to achieve a more economic price. This will result in a single Proof of Entitlement. It is the
customer's responsibility to manage the distribution of Value Units within the limits of the
entitlement of the product license.

Subscription and Support must cover the same capacity as the product license entitlement.
Subscription and Support will be available in the country in which the agreement is made.

IBM Tivoli Monitoring for Transaction Performance is one of Tivoli's suite of monitoring products.
It can launch in-context IBM Tivoli Monitoring in order to drill down into the resource that is
causing a transaction delay, but does not require IBM Tivoli Monitoring. A separate license for IBM
Tivoli Monitoring is required. If response time at the end-user level is degraded, IBM Tivoli
Monitoring for Transaction Performance can raise a Tivoli Enterprise Console event, and notify
Tivoli Business Systems Manager. It also provides a very important data feed to IBM Tivoli Service
Level Advisor, providing both availability and response time information. IBM Tivoli Monitoring for
Transaction Performance can enable you to isolate a performance problem and can then launch the IBM
Tivoli Monitoring Web Health Console to help isolate its cause, and then repair it. The operator
may then choose to add the problem signature to an existing IBM Tivoli Monitoring Resource Model, or
to create a new one, with automatic repair, so that if the end-user response time problem should
recur, it may be automatically repaired before it negatively impacts end-users' experience.

Trademarks

Tivoli Enterprise is a trademark of International Business Machines Corporation in the United States
or other countries or both.

z/OS, Tivoli, WebSphere, the e-business logo, and zSeries are registered trademarks of International
Business Machines Corporation in the United States or other countries or both.

Java is a trademark of Sun Microsystems, Inc.

Other company, product, and service names may be trademarks or service marks of others.

Training is available or will be available for IBM Tivoli® products. Education is offered through
IBM Global Services  IT Education Services and through IBM Tivoli Software Authorized Training
Providers.

Planning information

Direct customer support:
Direct customer support is provided by IBM Operational Support Services  SoftwareXcel. This
fee service enhances customers' productivity by providing voice and electronic access into the IBM
support organization. IBM Operational Support Services  SoftwareXcel will help answer questions
pertaining to usage and suspected software defects for eligible products.

Installation and technical support is provided by Global Services. For more information, call
800-IBM-4YOU (426-4968).

For technical support or assistance, contact your IBM representative or visit

This program when downloaded from a Web site, contains the applicable IBM
license agreement, and License Information (LI), if appropriate, and will
be presented for acceptance at the time of installation of the program.
The license and LI will be stored in a directory such as LICENSE.TXT for
future reference.

Security, auditability, and control

IBM Tivoli Monitoring for Transaction Performance for z/OS uses the security and auditability
features of the operating system software. The customer is responsible for evaluation, selection,
and implementation of security features, administrative procedures, and appropriate controls in
application systems and communication facilities.

IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The
Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing
Model, which uses a managed-environment approach  whereby price is determined by what is managed
rather than the number and type of product components installed.

Unlike typical systems management licensing models that require entitlements of specific software
components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the
customer flexibility to deploy its IBM Tivoli software products within its environment in a manner
that can address and respond to the customer's evolving architecture. That is, as the architecture
of a customer's environment changes, the customer's implementation of IBM Tivoli software can be
altered as needed without affecting the customer's license requirements (as long as the customer
does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are
determined based upon the server's use in the customer's environment. Typically, such applications
are licensed and priced in a manner that corresponds to each installed and activated processor of
the server managed by the IBM Tivoli application to help correlate price to value while offering a
simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is
the approach used with systems that have either multiple cards or multiple frames, each of which can
be configured independently. For servers capable of physical partitioning (for example, IBM's
pSeries® Scalable POWERparallel Systems® servers, Sun Ultra servers, and HP Superdome servers),
an entitlement is required for each processor in the physical partition being managed by the Tivoli
application. For example, assume that a server has 24 processors installed in aggregate. If this
server is not partitioned, entitlements are required for all 24 processors. If, however, it is
physically partitioned into three partitions each containing eight processors, and Tivoli products
were managing only one of the three partitions, then entitlements would be required for the eight
processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and
activated processors on the server. For each IBM Tivoli application managing a clustered
environment, licensing is based on the cumulative number of installed and activated processors on
each server in the cluster. Where the cluster includes physically partitioned servers, the
considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft
Windows/Intel technologies, in order to simplify the customers licensing requirements, and to
provide a smoother, more scalable model. Pricing and licensing does not differentiate between
non-zSeries® server platforms or operating systems. For some products, this platform neutrality
extends to IBM zSeries and
other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Client Device or Client

A client device is a computer system that requests the execution of a set of commands, procedures,
or applications from another computer system that is typically referred to as a server. Multiple
client devices may share access to a common server. A client device generally has some processing
capability or is programmable to allow a user to do work. Examples include, but are not limited to,
notebook computers, desktop computers, desk side computers, technical workstations, appliances,
personal digital assistants, automated teller machines, point-of-sale terminals, tills and cash
registers, and kiosks.

IBM Tivoli Access Manager for e-business Registered User

A registered user for IBM Tivoli Access Manager for e-business is any individual, machine, program,
or device whose identity is referenced by or recorded in the IBM Tivoli Access Manager for
e-business identity schema.

IBM Tivoli Directory Integrator Connected System

A connected system is any directory, database, application, or file integrated or merged by IBM
Tivoli Directory Integrator.

IBM Tivoli Directory Integrator Registered User

A registered user of IBM Tivoli Directory Integrator is: (1) each individual, machine, program, or
device whose identity is recorded in a connected system and whose identity can be synchronized by
IBM Tivoli Directory Integrator; and (2) each individual, machine, program, or device that can
access a connected system that is synchronized by IBM Tivoli Directory Integrator.

IBM Tivoli Identity Manager Agent

An agent is code that enables the IBM Tivoli Identity Manager to communicate with a computer system
to manage account definitions on the computer system and/or to receive notification of password
changes from the computer system.

IBM Tivoli Identity Manager Registered User

A registered user for IBM Tivoli Identity Manager is any individual, machine, program, or device
whose identity is recorded in the IBM Tivoli Identity Manager identity store.

Management Services Unit (MSU)

An MSU is defined as millions of Central Processing Unit (CPU) service units per hour; the measure
of capacity used to describe the computing power of the hardware processors on which S/390® or
zSeries software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software
Compatible Vendors (SCVs).

Network Nodes include routers, switches, hubs, and bridges that contain a
network management agent. A single Network Node may contain any number
of interfaces or ports.

Partitions

A server's resources (CPU, memory, I/O, interconnects and buses) may be
divided according to the needs of the applications running on the server.
This partitioning can be implemented with physical boundaries (Physical
Partitions) or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated
to a workload and can be used with systems that have either multiple
cards or multiple frames, each of which can be configured independently.
In this method, the partitions are divided along hardware boundaries and
processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and
allocate a pool of processing resources to a collection of workloads.
These partitions, while separated by software boundaries, share hardware
components and run in one or more physical partitions.

Port

A port is the physical connection between a device and the network.

Processor

A processor is a functional unit in a computer that interprets and
executes instructions. A processor consists of at least an instruction
control unit and an arithmetic and logic unit.

Server

A server is a computer system that executes requested procedures,
commands, or applications to one or more clients and/or other devices
over a network. Examples include, but are not limited to, file servers,
print servers, mail servers, database servers, application servers, and
Web servers.

Standby or Backup Systems

For programs running or resident on backup machines, IBM defines three
types of situations: cold, warm, and hot. In the cold and warm
situations, a separate entitlement for the copy on the backup machine is
normally not required and typically no additional charge applies. In a
hot backup situation, the customer needs to acquire another license or
entitlements sufficient for that server. All programs running in backup
mode must be solely under the customer's control, even if running at
another enterprise's location.

As a practice, the following are definitions and allowable actions
concerning the copy of the program used for backup purposes:

Cold 
A copy of the program may reside, for backup purposes, on a machine as
long as the program is not started. There is no additional charge for
this copy.

Warm 
A copy of the program may reside for backup purposes on a machine and is
started, but is idling, and is not doing any work of any kind. There is
no additional charge for this copy.

Hot 
A copy of the program may reside for backup purposes on a machine, is
started, and is doing work. The customer must acquire a license or
entitlements for this copy and there will generally be an additional
charge.

Doing work, includes, for example, production, development, program
maintenance, and testing. It also could include other activities such as
mirroring of transactions, updating of files, synchronization of
programs, data or other resources (for example, active linking with
another machine, program, database, or other resource, and so on), or any
activity or configurations that would allow an active hot switch or other
synchronized switch over between programs, databases, or other resources
to occur.

In the case of a program or system configuration that is designed to
support a high availability environment by using various techniques (for
example, duplexing, mirroring of files or transactions, maintaining a
"heartbeat", active linking with another machine, program, database, or
other resource, and so on), the program is considered to be doing work in
the hot situation and a license or entitlement must be purchased.

Tivoli Management Points

A Tivoli Management Point is a metric used to compute license quantities
and is program specific.

Value Units

A Value Unit is a metric used to compute license quantities, is program
specific, and is typically only used on products managing zSeries
systems.

Product Web site

A complete list of products and licensing documents is available at Web
site

Pricing examples

IBM Tivoli Monitoring for Transaction Performance for z/OS

IBM Tivoli Monitoring for Transaction Performance for z/OS requires a single distributed processor
entitlement for Application Response Measurement (ARM or Transaction Decomposition) in order to
enable the management agent. In addition, the z/OS entitlements should follow the MSU to Value Unit
scale below.

Value Units for IBM 9672 processors are based upon the full capacity of these systems. This is
applicable to all zSeries systems measured on MSU capacity. Information on MSU capacities can be
found in the IBM System/370, System/390®, and zSeries Machine Exhibit (Z125-3901).

IBM Tivoli Monitoring for Transaction Performance (distributed only)

Entitlements and pricing for IBM Tivoli Monitoring for Transaction Performance is divided into two
categories: real-time and simulation. Real-time transactions measure live traffic and are priced
based on the managed server model. Simulated transactions use a record and playback function and
are priced based on the client they are running on using a fixed two-processor charge.

To calculate the number of entitlements required, determine the number of servers and processors per
server that are being monitored for real-user response and add the number of workstations that are
running simulated transactions and multiply by the fixed two-processor charge.

QoS is monitoring four Web Servers and each Web server has four processors. Therefore 16 total
entitlements would be required.

Three servers are being monitored with ARM (either at the client or on the server) and each server
has two processors so six total entitlements would be required. ARM is required for the new
visualization capabilities to dynamically discover and display transaction path topologies and
associated performance delays by infrastructure component.

Client Capture is monitoring the performance from the actual end-user perspective for two servers
and each server has two processors so four total entitlements would be required.

The customer also has four workstations running the STI playback function and each workstation would
have a fixed two-processor charge for a total of eight entitlements. There is no charge for
machines running the STI recorder.

Six workstations are running enterprise simulation and each workstation would have a fixed
two-processor charge for a total of twelve entitlements.

The total number of entitlements for the order would be 46 entitlements.

Value Units for IBM 9672 processors will be based upon the full capacity of these systems. This is
applicable to all S/390-based systems that are measured on MSU capacity. Information on MSU
capacities can be found in the IBM System/370, System/390, and zSeries Machine Exhibit, (Z125-3901).

Value Units for zSeries will be based upon full MSU capacity as defined in the Machine Exhibits.

A tool will be available that provides support for transforming the MSU-based capacities of S/390
systems to new Value Units by calculating the applicable number of Value Units for a given number of
MSUs.

When calculating the total number of Value Units, the sum is to be rounded up to the next integer.

Ordering z/OS through the Internet

ShopzSeries (formerly SHOPS390) provides an easy way to plan and order your z/OS ServerPac or CBPDO.
It will analyze your current installation, determine the correct product migration, and present your
new configuration based on z/OS. Additional products can also be added to your order (including
determination of whether all product Requisite® s are satisfied). ShopzSeries is available in the
U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact
your IBM representative (or Business Partner) to handle your order via the traditional IBM ordering
process. For more details and availability, visit the ShopzSeries Web site at

Basic license:
To order, specify the program number, feature number 9001 for asset
registration, and the one-time charge (OTC) feature number. Also specify
the feature number of the desired distribution medium. To suppress
shipment of media, select the license-only option in CFSW.

Agreement:
For orders under 5698-A27: IBM International Program License Agreement (IPLA), IBM
International Agreement for Acquisition of Programs and Support (IIAAPS) and the IBM Attachment for
Support, IBM Agreement for Acquisition of Support (IAAS), and an Order Form.

Transferable:
Yes, except for programs acquired at a discount or allowance

Limited warranty applies:
Yes

Guarantee:
30 day money-back guarantee applies the first time you license the IBM program

Usage restriction:
Yes. Usage is limited to the quantity of processors licensed.

Volume offering (IVO):
No

Educational allowance available

Program number/feature fulfillment:

Yes, 15% to qualified education institution customers.

Licensed program materials availability

Restricted Materials of IBM: None

Non-Restricted Source Materials: None

Object Code Only (OCO): All

Maintenance applies

Subscription and Support: Yes

Complementary introductory support:
Not available

Subscription and Support:
Subscription and Support is one year from the date IBM or your Business Partner makes the
program available to you.

EOS for programs or versions/releases of programs will be announced 12 months prior to the effective
date.

Subscription and Support

Support Center applies: Yes. Access is available through the IBM Support Center, 800-IBM-SERV
(426-7378).

IBM Global Services has transformed its delivery of hardware and software support services to put
you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution
that provides you with an exclusive, no-additional-charge enhancement to the service and support on
the IBM . You should benefit
from greater system availability due to faster problem resolution and preemptive monitoring. IBM
Electronic Services is comprised of two separate, but complementary, elements: IBM Electronic
Services news page and IBM Electronic Service Agent.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the
multiple entry points traditionally used by customers to access IBM Internet services and support.
By using the news page, it enables you to gain easier access to IBM resources for assistance in
resolving technical problems.

The IBM Electronic Service Agent is a no-additional-charge software that resides on your IBM system. It is designed to
proactively monitor events and transmit system inventory information to IBM on a periodic
customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware
error logs, and performance information. If the server is under a current IBM maintenance service
agreement or within the IBM warranty period, the Service Agent automatically reports hardware
problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service
that maintains higher system availability and performance. In addition, information collected
through the Service Agent will be made available to IBM service support representatives when they
are helping answer your questions or diagnosing problems.

The prices provided in this announcement are suggested retail prices for
the U.S. only and are provided for your information only. Dealer prices
may vary, and prices may also vary by country. Prices are subject to
change without notice. For additional information and current prices,
contact your local IBM representative.

The Americas Call Centers, our national direct marketing organization,
can add your name to the mailing list for catalogs of IBM products.

Note:
Shipments will begin after the planned availability date.

Trademarks

System/370 and Electronic Service Agent are trademarks of International
Business Machines Corporation in the United States or other countries or
both.

Tivoli, z/OS, OS/390, WebSphere, pSeries, Scalable POWERparallel Systems,
zSeries, the e-business logo, S/390, eServer, System/390, Requisite, and
Systempac are registered trademarks of International Business Machines
Corporation in the United States or other countries or both.

Intel is a trademark of Intel Corporation.

Microsoft and Windows are trademarks of Microsoft Corporation.

Java is a trademark of Sun Microsystems, Inc.

UNIX is a registered trademark of the Open Company in the United States
and other countries.

Other company, product, and service names may be trademarks or service
marks of others.