Field Service Management Software for Utilities

The most advanced utility-operations solution is the result of the most advanced technology. Trimble PULSE® field service management software for utilities connects your equipment, vehicles, and workforce with powerful telematics data and insights to help optimize your work every hour of every day. So no matter what Mother Nature or human nature throws your way, the work will continue to flow.

Field Service Management Software for Utilities

The most advanced utility-operations solution is the result of the most advanced technology. Trimble PULSE® field service management software for utilities connects your equipment, vehicles, and workforce with powerful telematics data and insights to help optimize your work every hour of every day. So no matter what Mother Nature or human nature throws your way, the work will continue to flow.

01

360° View of Your Operations

When you have many mobile components deployed to the field, Trimble PULSE® field service management software for utilities offers 360 degree visibility of your operations. Trimble PULSE enables you to locate, connect, monitor and maintain your fleet, assets, work and workers intelligently.

02

Accelerate Technician Productivity

Develop the most efficient technician schedules for the day ahead in seconds and assign work to your mobile technicians out in the field. Trimble PULSE field service management software for utilities analyzes preventative maintenance work and assigns tasks in groups to be completed in the most efficient way while still allowing for flexibility to respond to unexpected emergency calls. ‘What-if’ scenario analysis enables dispatchers to allocate tasks to the optimal resource with minimal impact on the rest of the days schedule.

03

Maximize First-time Fix Rates

Trimble PULSE field service management software for utilities will enable you to offer shorter, more accurate appointment windows, meet customer SLAs and allocate the best possible technician at the right time with the needed parts and skills to resolve any issue. Trimble PULSE delivers accurate, real-time information to and from field workers so that they can deliver customer service excellence.

Trimble PULSE recently surveyed field service managers to find out how successful their organizations are at measuring service delivery performance. Read how to successfully set up and run a KPI program and the full survey results.

Trimble PULSE recently surveyed field service managers to find out how successful their organizations are at measuring service delivery performance. Read how to successfully set up and run a KPI program and the full survey results.