Author
Topic: FixYourBoard.com? (Read 12044 times)

I first seen the site myself last night after clicking on one of our new members profiles and seeing the link included in his profile information.

My first thought was, another spammer.

Then I started doing some checking around online and thought this guy looks like he maybe ok.

After all he has been registered as a member of our site for hours and has yet to spam our boards, lol..

So the next thing I did was send them a email asking a bit about there site, FixYourBoard.com.

I got a nice reply back from Bruce explaining some information about there site. I have invited Bruce to post a reply to this topic so he can let our members know about their site and the service they provide.

I appreciate your interest in our website. We have been repairing control boards for techs locally in the Austin area and recently have brought our business to the internet.

What we offer to our customers is a control board repair service that lowers appliance repair costs. More importantly, we can often save the customer from having to replace an expensive oven if the control board has failed after being discontinued by the manufacturer, as an example.

We are very focused on root cause analysis and full functional testing after repair. As a result, we often help diagnose the symptoms to predetermine if the fault is likely due to a control board problem. Also, we try to flag cases where nature of the board failure may indicate additional problems (shorted wax motor in a front loader, for example).

If I replace a board and I still have my old one do yall buy the old one for like a core price?

Logged

May the hinges of our friendship never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.I love fan letters! LOL

If I replace a board and I still have my old one do yall buy the old one for like a core price?

Great question. We work with our local repair shop affiliates to build them an inventory of refurbished boards such that they can often go on a call with a board on-board, so to speak. Sometimes this eliminates an extra truck roll, or allows the tech to plug in a known good board on site (if in doubt) without having to consume a brand new unreturnable board just to find out the problem is elsewhere.

Shoot me an email at bruce@fixyourboard.com and we can discuss how we might expand this service outside our local area. I'm reluctant to make any public statements about accepting broken boards in case an 18-wheeler-full shows up, if you know what I mean ....

Bruce How does the diagnostics tell you which part is bad? Cool video yall:

Logged

May the hinges of our friendship never grow rusty.

About the icons: The beer is tip link, if a tech saves ya some money buy em a 6 pack. The small green square=personal message. The green dot is a link to my web page on appliance repair and other general BS I love to post. The letter sends me email.I love fan letters! LOL

Bruce How does the diagnostics tell you which part is bad? Cool video yall:

Hey JW,Glad you liked our video ... we get some interesting comments on it.To answer your question, the diagnostics are a good tool to help us isolate the problem, then, as you know with any repair there may be an underlying problem hidden by the first one. The test program helps us make sure we got everything fixed.Cheers,Bruce