Pickup / Drop-off Points

Terms & Conditions

The complimentary bus service is operated by a third-party service supplier, who bears full responsibility for the complete bus journey in terms of insurance and liability. In case of unexpected off-schedule operation due to traffic jams or other conditions, such as weather, the supplier will try to find alternative routes; however, there may be a possibility of late arrival or cancelation of the bus service. Emirates is not liable for such occurrences. In case of the above circumstances, Emirates will not provide alternative transportation or travel expense.

The bus service is available only to passengers booked on an Emirates flight into or out of Kansai Airport on the same day.

The bus service must be booked at least 24 hours in advance. Passengers who have not made a prior bus reservation may be accepted depending on seat availability as long as they hold valid flight tickets.

To book the bus service between Kansai and Nagoya, simply select "Nagoya" as your starting point or destination when booking your flights on emirates.com.

If you have already purchased a ticket from emirates.com or the Emirates office without requesting bus service, please contact your local Emirates office.

If you have purchased a ticket without bus service from a travel agent, please contact your travel agent.

The minimum connecting time required is 1 hour 30 minutes for inbound and outbound passengers.