Salesforce

Salesforce.com social and mobile cloud technologies—including their flagship sales and CRM applications—help organizations connect with customers, partners, and employees in entirely new ways.

Products Offered through WSCA-NASPO:

Sales Cloud

Welcome to Sales Cloud, built on the Salesforce1 Platform. A new world, and a better way to sell. Where field sales sells only on mobile devices. And inside sales is fed nothing less than the best leads. It’s sales managers knowing which deals will close. And when. A world where lead and contact information is always fresh and complete. And everyone performs like an “A” player.

Service Cloud

Build customer loyalty and manage cases. Increase first call resolution and agent productivity. Improve customer satisfaction by 37%. All while delivering fast customer service from anywhere with Service Cloud, built on the Salesforce1 Platform.

Salesforce1 Platform

Say hello to one, all-encompassing, completely open, Customer Platform. New APIs and tools make building apps faster to connect with customers, employees, partners and the next generation of devices and apps.

Salesforce Communities

Connect your customers, partners, and employees directly to your business. Re-imagine every customer touch point — from sales and marketing through service and distribution — as an opportunity to provide an engaging customer experience. Connect partners to sell more effectively, agencies to work more efficiently, and employees to promote engagement.