Investigate negative inventory with Audit Logs

If you find a negative package/lot in Green Bits, you can investigate your negative inventory using audit logs and Microsoft Excel or Google Sheets. If you need help using spreadsheets, you can find helpful tips in our article.

When a budtender is allowed to add items to a sale by the name instead of scanning, mistakes can happen. Consider turning off the Manually Add Item permission for budtenders.

Sometimes this can be 2 adjustments made in a row. One of them was an error.

Sometimes this can be an adjustment made on the wrong Package.

If you see an adjustment was made incorrectly, go to Reports > Other Reports and run an Inventory Adjustment Report for that day and see who made the adjustments. The person who made the adjustments may have more insights.

Products with similar names

If your team can manually add items at the Register, then they could have accidentally chosen a Product with a similar name.

Run an Audit Log of Products with similar names, to see if your budtenders sold the incorrect Product. Make adjustments to correct it.

Sales from the incorrect Package, including sales that happened after the quantity of a Package is at 0

If you find a discrepancy where you sold from the incorrect Package, run an Audit Log for both SKUs, and make adjustments to both Packages. Increase the quantity of one package and decrease the same amount to the other Package.