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AT&T Defines Meaning of 'Unlimited' Data Plan

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Wednesday, 28 March 2012

AT&T Defines Meaning of 'Unlimited' Data Plan

After AT&T was recently sued
by a customer unhappy about their unlimited account being throttled,
AT&T now speaks out about unlimited data. According to AT&T, the
reduced speeds will only apply to certain unlimited smartphone
customers that use significantly higher data than those on newer tiered
plans. "For example, in January, the top 5 percent of our unlimited data
plan customers used an average of over 50 percent more data than the
top 5 percent of customers on tiered plans," AT&T said in a
statement.

Customers will receive a text alert when usage
approaches 3GB within a single billing period and after the threshold is
hit data with be throttled for the remainder of the month. "If you have
a 4G LTE smartphone and still have an unlimited data plan, the same
process applies at 5 GB of data usage, instead of 3 GB," AT&T said.
They insist that this policy change won't affect 95 percent of their
customer base and will only impact those that abuse their 'unlimited'
data plans.