i purchased points about a month ago and did not receive them. but 2 weeks i got the points delivered in game. perhaps the problem is solved? plz turn purchasing back on (i will be the guinea pig and can tell you if its working again or not)! thanks

i purchased points about a month ago and did not receive them. but last week i got the points delivered in game. perhaps the problem is solved? plz turn purchasing back on (i will be the guinea pig and can tell you if its working again or not)! thanks

i jsut came back to wartune after quitting. i saw that everyone was getting some good items from events without having to spend major cash. so i came back thinking these type of unlimited events will continue. but if they do not i have no chance of catching up on stables/gems/sc/etc and will just quit again,… galama S8

When my wife tries to login to kongregate its saying there is no one by that username. but in the game we both play, her character is still in the game, but its like her kong acct disappeared. so she cant get in to play. any ideas? thanks

Incorrect Pip. Kong makes money off HoG anytime someone purchases an item or in game currency (which some dimwitted or wealthy people are still doing). If they are profiting from the game they have a responsibility to their own players to ensure that game functions. jclor responded over a month ago when the problem happened last time (which has nothing to do with the current problem). And when we notify kong of this problem it is normally fixed in short order. Thats why we post/reply here because kong gets it done. The game functions fine when played from the developers website, kongregate is the only place that isnt functioning. I think that makes it an issue for kongregate to deal with/look into, not one for us players.

I also will say it again, I want to play this game no matter how much you think I should move on. Your opinion of how I should spend my time gaming is irrelevant to me. I encourage you to continue responding though, because it keeps the topic at the top of the pile in the forums :) As far as moving to another game, no one wants to start over after all the grinding we have done in HoG. We will play HoG until the plug gets pulled.

Is there any way to contact tech support directly, other than this forum? We don’t really know what was done in the past to fix this problem. Sometimes they’ve said “we’ll contact the game developer” sometimes they’ve said “we’ll look at it”. Usually the fix has been very quick once they’ve responded, so it may be something that can be resolved by Kong staff.

I would use the red “support” button located above the game screen. Or you can contact the developers at heroesofgaia@snailgame.net.

-Pip

We are all well aware of the little red button, and as we have said a million times Snail doesnt care and will not answer us. I think redarrows was asking if there is another way to get ahold of Kong tech support. Since no one from Kong team has responded here, we have no idea if anyone plans on fixing anything at all. Is there a phone number or email address or helpdesk or something for kong?

I have played Heroes of Gaia on this same character since December 2009! I am not just going to give up after spending hundreds of dollars and thousands of hours on it. Maybe that makes me some kind of virtual masochist. I have stopped spending money on the currency as most players have. The main thing that keeps this game going for everyone is the community. The developers totally suck, but the community shines.

Stopping playing at this point is probably what Snail wants so they can just shut the game down and use the server elsewhere. At least that is Snails attutude towards little peons like me.

EDIT: I’d also like to point out that none of my resentment is directed at kongregate. Conversely, kongregate is the only helpful party in this whole love triangle. I am complaining to kongregate, because kongregate actually get things done, and care about their players!

Regardless of whether kong admins are actually fixing it themselves or Snail fixes, it doesnt matter.

Snail Games will not listen to little peasants like us. Our pleas fall on the deaf ears of “GMs” who copy/paste the same response to any problem…. “Thank you dear player! We will pass this information along to the technicians!” Doesnt matter whether you complained that the server isnt working or that you have erectile dysfunction, the answer will always be the same.

Snail technicians are rare mythical beasts akin to Wendigos or Kitsunes. They roam the wild chinese back offices, frolicing amonst the cubicles. On holy days they are said to come and press the reset button on the server, which they refer to as sacred “Server Maintenance.” But you will have to take my word since no living human being has ever seen or spoken to one.

Should i just make a new topic each time this happens? Nothing has been fixed still and its been almost a week now since we can login. My guild is probably super pissed off, because as the guild leader cannot login (me), I cannot declare on capitol battles, accept new members, send guild mails etc. Please assist us in getting this resolved!

Bump! Whatever you did last time worked great Kong. But unfortunately the same thing is happening again. Can you guys look into it? Game hasnt loaded for 2-3 days now and SnailGames (as usual) will do nothing about it.

Please kongregate, look into this for us. Its been 3 days now with no response or even acknowledgment of a problem from snailgames. This commonly happens when they update the ip address or dns of the game server and do not relay the information to kongregate. Kong has helped us in the past to get this issue resolved. We appreciate anything you can do for us.

I do have to wonder though; if pan, gaia, and hades have the most useful evolutions, what will become of all the monster cashers with the holy apollos? Will the evolved apollo (athena?) be a solid sylph as well or are they going to get thrashed by people who spent a lot less than them on the “right” sylphs?

the idea is to make the hades slyph more powerful to force the whales to buy it. the pan/gaia/free slyph made more powerful than apollo to encourage the same thing. its all about $$$

playing wartune and not missing 1 second of hog. to all the ppl crying about me (galama) i tip my hat to you sirs! it has been fun needling you all until you cry like little pig-babies. have fun with your dead game. hopefully you can learn some turkish or polish. tried logging in a few times with a new acct just to troll, but the game is so laggy i cant even get in. hilarious!

to all my friends i love you! come play on Wartune server 2 with over 50 hog members in the guild “Banned”.

to all the haters, your haterade has quenched my thirst. you made the game more enjoyable than the friends sometimes. love the fact of how wiganstupid is still in here trolling. ultimate win for me! haha cya

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