JOB DESCRIPTION

The Senior Strategic Sourcing Analyst (Customer Experience) is responsible for partnering with JetBlue s Customer Experience teams (Airports, Inflight, and Customer Support) in the planning, development, and execution of strategic sourcing projects and related initiatives. The Senior Analyst leverages spend analytics and market intelligence to identify cost optimization opportunities in the sourcing of goods and services. While the team supports the entire Customer Experience group, the primary focus is on Airports. The Senior Analyst will work closely with the Airports Services & Planning and Airports Operations teams on the development and management of Airports supplier strategies, as well as activities throughout the sourcing lifecycle, including contract management and performance management.

Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))

Working Conditions:

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Normal Office Environment

Equipment:

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Computer and other office equipment

Physical Effort:

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Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.