Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website.
However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 610-933-2900 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

The LG LDF5545 Dishwasher Series won the Editor's Choice award from Reviewed.com. Watch the review to see why.

Put Enhanced Cleaning in Motion

Achieve maximum cleaning throughout the entire cycle with LG QuadWash . With four spray arms instead of two, QuadWash also includes Multi-Motion arms that rotate back and forth while spinning. The high pressure jets power-clean dishes from multiple angles.

Count On It

When you buy a dishwasher, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year warranty.

Easy Loading & Maximum Flexibility

The newly-enhanced EasyRack Plus system provides outstanding flexibility and convenience, adjusting to just about any load of dishes to help ensure optimal cleaning performance. Easy to adjust on-the-fly, this racking system can shift to handle any challenge your dishes can serve up.

Quiet Operation

LG's technological advances, like the Inverter DirectDrive motor and the advanced self-cleaning filtration system, were designed with quiet in mind. At 48dB, this dishwasher is among the quietest dishwashers in its class.

Features:

QuadWash System

EasyRack Plus

LoDecibel Operation (48 dB)

NFC Tag On Technology

Dual Control Cycle

10-Year Warranty on Inverter Direct Drive Motor

From the Manufacturer

Interactive Tour

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1 Year Labor & Parts, 5 Years Control Board/Rack, 10 Year Motor, Lifetime on Stainless Steel Door Liner or Tub

UPC

048231015097

LG Buy More Save More Delivery and Installation Rebate

Rebate Ends: 3/31/2018

Must be postmarked by: 4/30/2018

Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 4/30/2018. It is the sole responsibility of the customer to obtain, complete and mail in the rebate form and all required documentation by the postmark date. Rebate information provided by this site does not constitute an offer of a rebate. Our rebate information may be inaccurate or incomplete. Please obtain a copy of the actual rebate form for complete details and any applicable limitations. If you have any questions, please do not hesitate to give us a call.

LG Buy More Save More Kitchen Bundle Offer

Rebate Ends: 4/25/2018

Must be postmarked by: 5/25/2018

Description: Receive up to a $500 LG Visa Prepaid Card with purchase of 3 to 6 eligible LG and LG Studio Kitchen Major Appliances. Rebate form must be postmarked by 5/25/2018. It is the sole responsibility of the customer to obtain, complete and mail in the rebate form and all required documentation by the postmark date. Rebate information provided by this site does not constitute an offer of a rebate. Our rebate information may be inaccurate or incomplete. Please obtain a copy of the actual rebate form for complete details and any applicable limitations. If you have any questions, please do not hesitate to give us a call.

Extended warranties are usually very inexpensive and can save you thousands in the future.
Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies.
It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be
large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new
appliances
should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance

Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

No Lemon Guarantee

$250 Food Spoilage Protection Per Repair

Power Surge Protection

Covers All Functional Parts and Labor

No Hidden Costs or Deductibles

Unlimited Service Calls

Transferable Coverage

Nationwide Service

And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

love it

Submitted by Alahandro -
3/16/2018

I recently renovated my kitchen and purchased all LG appliances. The dishwasher is so quiet sometimes I have to look to see if it is running. We can actually stay in the kitchen and have a conversation. Its the best dishwasher I have ever had.

Yes, I recommend this product

Features:

Quality:

Value:

Great product

Submitted by SingingEagle -
3/16/2018

This has all the bells and whistles I was looking for The stainless steel door and interior is great. I appreciate the power wash and rinse cycle with heated water makes cleaned dishes exceptional.

Yes, I recommend this product

Features:

Quality:

Value:

Great features

Submitted by JR NC -
3/16/2018

Really like our new dishwasher. So quiet Does a great job on dishes

Yes, I recommend this product

Features:

Quality:

Value:

Works great

Submitted by Jason73 -
3/16/2018

Weve had our new dishwasher for several weeks now and it does a great job of getting the dishes clean. Very quiet operation.

Yes, I recommend this product

Features:

Quality:

Value:

So far so good

Submitted by cjclsn -
3/15/2018

The dishwasher has been used about 15 times - very quiet and uses very little detergent. Cleans very good. Only two minor things - Auto cycle runs a little over 2 hrs and the detergent door is difficult to keep closed

Yes, I recommend this product

Features:

Quality:

Value:

Submitted by scg264 -
3/14/2018

So far I love it. Have only used it a couple of times.

Yes, I recommend this product

Features:

Quality:

Value:

Powerful cleaning quiet performance

Submitted by Robert Weatherly -
3/14/2018

A high quality machine that looks and performs as a comercial grade dishwasher

Yes, I recommend this product

Features:

Quality:

Value:

Satisfactory dishwasher

Submitted by topmom2000 -
3/14/2018

Cant say that dishwashers are exciting. That said this does the job. Its easy to load and roomy. More features than I had before. I am satisfied with the purchase so far one month.

No, I do not recommend this product

Features:

Quality:

Value:

WASHES DISHES LIKE NEW

Submitted by DEAREST -
3/13/2018

VERY HAPPY TO HAVE THIS MODEL OF DISHWASHER - VERY QUIET AND POWERFUL - DOES NOT LEAVE A SPECK OF SOAP

Yes, I recommend this product

Features:

Quality:

Value:

All Good So Far

Submitted by Frank41 -
3/12/2018

Purchased on 12/29/17 received on 1/16/2018. Installed myself. Easy to install if you use a hose for the water supply. I used copper tubing. Hard to do the bending.
Like the washer so far. Must use the night dry feature to get dishes dry.

Yes, I recommend this product

Features:

Quality:

Value:

Excellent dishwasher excellent price

Submitted by AmyJK -
3/12/2018

I bought this dishwasher several weeks ago and am so delighted. It has exceeded my expectations with quiet operation fabulous features and elegance of design. However best of all it cleans dishes sparkling clean No water spots just crystal clear glasses and dishes. And I pack my dishwasher to maximum before running it So very pleased Thank you for an excellent dishwasher at an excellent price

Yes, I recommend this product

Features:

Quality:

Value:

Nice DW

Submitted by huskrmags -
3/12/2018

So far this dishwasher has been pretty good. Cleans much better than our old one. We like the multitude of load options. It doesnt always get peanut butter residue off of silverware which is our true test but it does a good job otherwise.

Yes, I recommend this product

Features:

Quality:

Value:

Beautiful addition to my kitchen

Submitted by Cindy K -
3/11/2018

This dishwasher cleans well and is very quiet. I love the sleek style and ease of keeping it clean. My last dishwasher had a self cleaning filter so I was apprehensive about how much of a nuisance cleaning this machines filter would be. Turns out to be quite easy to do. Only negative thing I can say is about the spacing of the top rack prongs. One row is so narrow it is difficult to get anything larger than a small juice glass to fit between the prongs. If I was designing it I would have made the spaces more uniform. Its silly but I smile every time the machine plays its cute tune indicating my dishes are clean. Some online reviews said the dishes arent dry I think the user just needs to reread the instruction manual my dishes are dry. Good machine and good value for the money.

Yes, I recommend this product

Features:

Quality:

Value:

Quiet as you can get

Submitted by ShelleyG -
3/11/2018

Very nice machine. I would have given it a t star except one problem. The clips that hold the collapsable racks on the bottom have broken easily. I have broken 2 in one yr. They are extremely pricey to replace with shipping fee. The only badly engineered part on the machine that I can see.

Yes, I recommend this product

Features:

Quality:

Value:

Quiet and cleans well

Submitted by ChShLeOc -
3/11/2018

We have had it for one month and really like it. It is quiet and cleans well

Yes, I recommend this product

Features:

Quality:

Value:

Its amazing

Submitted by sheldonsmom -
3/9/2018

So many wash options My dishes have never felt cleaner. The machine runs very quietly sounds like a gentle rain shower ......but dont be fooled Its a storm inside getting my dishes pots and stubborn oatmeal bowls clean Selected the black stainless to match my new grey cabinets and it was spot on

Yes, I recommend this product

Features:

Quality:

Value:

Performs as advertised

Submitted by mike5876 -
3/8/2018

May not have all the bells and whistles but does what we wanted it to...wash and dry dishes Very pleased with my LG.

Yes, I recommend this product

Features:

Quality:

Value:

Quiet and clean

Submitted by Houseowner -
3/8/2018

Actually cleans the dishes and the only sounds I hear is the water draining. Love the look and the control options.

Yes, I recommend this product

Features:

Quality:

Value:

Great dish washer

Submitted by rjc50 -
3/7/2018

I have used a LG before and I was very happy with the way things have worked.
I will continue to work with it and be glad with it.

Yes, I recommend this product

Features:

Quality:

Value:

Good interior layout and flexibility.

Submitted by Holbul -
3/5/2018

I have had this dishwasher for a few weeks and love the interior configuration flexibility. However it does not fully dry the dishes.

Yes, I recommend this product

Features:

Quality:

Value:

works great

Submitted by Adele C -
3/4/2018

love the express wash and the music it plays when its done.

Yes, I recommend this product

Features:

Quality:

Value:

Love this dishwasher

Submitted by KARW -
3/4/2018

This dishwasher is great -- runs quiet dishes are clean without the need for extensive pre-season rinsing.

Yes, I recommend this product

Features:

Quality:

Value:

Submitted by oakleydog -
3/3/2018

Missing a cancel / drain cycle.
Other than that I like the controls.
Very quiet.

Yes, I recommend this product

Features:

Quality:

Value:

great dishwasher

Submitted by ken9 -
3/2/2018

easy to use and install matches my other LG appliances looks great with my new counter tops.

Yes, I recommend this product

Features:

Quality:

Value:

Super quiet

Submitted by ctrev -
3/2/2018

We replaced the old dishwasher just a month ago. We chose LG because before buying the house we were in a condo we bought LG appliances for that house as we were very satisfied with the quality of the brand. I cant believe how quiet the LG is. I have to listen closely to see if it is running. Weve all had colds I feel confident that the dishes are not only clean but germ free. It is easy to use easy to load quiet and sanitary.

Yes, I recommend this product

Features:

Quality:

Value:

Great dishwasher

Submitted by PrincessQ -
3/2/2018

We just bought a house and my husband talked me into new kitchen appliances. Boy am I pleased Im thrilled with how quiet the dishwasher actually is. Im so pleased that we decided on LG

Yes, I recommend this product

Features:

Quality:

Value:

Love this dishwasher

Submitted by Gramma2x -
3/2/2018

It has so many wash options My dishes come out dry and feeling so clean.
It is very quiet while running through all the different cycles. I love the chimes that let me know when it is finished.

Yes, I recommend this product

Features:

Great machine

Submitted by Bill4769 -
3/1/2018

Only had machine for about a month but already know I have great performance at a good value. Quiet to the point I have checked to be sure it is still running. Dishes are cleaner than I ever experienced with my last dishwasher.

Yes, I recommend this product

Features:

Quality:

Value:

Easy to operate

Submitted by Aggar -
2/28/2018

Delivery and installation was great
Looks beautiful with all digital display and and have several options including using half load

Yes, I recommend this product

Features:

Quality:

Value:

Quiet as advertised

Submitted by mikeandterri -
2/28/2018

Although our old dishwasher was working it was annoyingly loud. So based on the reviews we purchased this model and it is indeed very quiet and seems to work well. Also it was easy enough to install as I did it myself.

Yes, I recommend this product

Features:

Quality:

Value:

Awesome dishwasher

Submitted by Hooligan1974 -
2/27/2018

Efficient and quiet. So glad we decided to go with LG

Yes, I recommend this product

Features:

Quality:

Value:

Its so quiet

Submitted by Normie -
2/27/2018

We had to buy a new dishwasher. We did our research and found our LG. It is so
sleek efficient and so quiet. Believe it or not my dishes are so clean and my glassware looks news.

Yes, I recommend this product

Features:

Quality:

Value:

Extremely quiet

Submitted by Townsquare3 -
2/27/2018

The dishwasher is very quiet and does a great job washing and drying the dishes.

Yes, I recommend this product

Features:

Quality:

Value:

LG dishwasher

Submitted by Dina727 -
2/26/2018

We have had it for a couple of weeks now and it works without a peep. The unit does a great job cleaning and is very quiet about it.

Yes, I recommend this product

Features:

Quality:

Value:

Dishwasher okay.

Submitted by Zackmon -
2/25/2018

Dishwasher okay. I hate having to wipe the stainless steel off after a load. I have tried everything but you still have to wipe it down. I dont recommend the stainless steel interior.

No, I do not recommend this product

Features:

Quality:

Value:

Very quiet easy to set cycles

Submitted by Blshep -
2/24/2018

Very happy after 30 days. Looks very nice and easy to uze

Yes, I recommend this product

Features:

Quality:

Value:

So far so good

Submitted by Ferren -
2/24/2018

We have had our LG dishwasher for about two weeks. Dishes are clean and dry no spots. Really like the stainless steel inside even though it takes some care to keep it looking like new. Takes big pots with no problem capacity is great.

Yes, I recommend this product

Features:

Quality:

Value:

Super Quiet

Submitted by Grandma Len -
2/23/2018

This LG dishwasher is comparable to other more expensive brands. Definitely happy with the purchase. It delivered what it says

Yes, I recommend this product

Features:

Quality:

Value:

Submitted by Southeast -
2/22/2018

This was purchased 2 months ago and I am glad I have this appliance

Yes, I recommend this product

Features:

Quality:

Value:

Amazing Upgrade

Submitted by Alyssa0512 -
2/21/2018

I bought this dishwasher a few months ago and love it I am so impressed with how quiet it is and how effectively it cleans my dishes. I am also happy with the capacity -- number of dishes and glasses that it holds at one time.

Yes, I recommend this product

Features:

Quality:

Value:

Dishes are sparkling

Submitted by Graciesmom -
2/21/2018

I am really happy with my new LG dishwasher. The dishes truly look like new when they come out. I would totally recommend this dishwasher. The only drawbacks Ive found is Ive turned on the power by leaning on the counter so I would maybe think about the top control next time. I felt the instruction book could be clearer also. Overall the appliance is great so far

Yes, I recommend this product

Features:

Quality:

Value:

Amazing Dishwasher

Submitted by Gregj8114 -
2/20/2018

I was in the market for a new dishwasher and all I knew was that I wanted something quiet that also cleaned extremely well so I dont have to pre-wash before putting in the dishwasher. I took my chances with this LG after reading the reviews and even though it was more expensive than I was trying to go it has been worth every penny. I can barely hear it running when Im near it and it cleans even stubborn food from dishes... Ive tested this multiple times. Only downside is that you sometimes have to dry the dishes with a towel when unloading. Regardless amazing appliance and I would definitely recommend

Yes, I recommend this product

Features:

Quality:

Value:

Great features

Submitted by Aflaman -
2/20/2018

Matches my refrigerator. Now need a LG oven. Love LG

Yes, I recommend this product

Features:

Quality:

Value:

LG

Submitted by Mary Z -
2/19/2018

For the most part I like it. My husband thinks it has a smaller load capacity then our previous one but I think you just need to learn how to load it correctly. I do have two issues with it. First no matter how much you wash the dishes before you put them in the dishwasher which you shouldnt have to do there is a bad smell after a few days. Second after the dishwasher is completed cleaning the dishes there is a slight motor smell coming out of it. Not sure if I would by this model again.

No, I do not recommend this product

Features:

Quality:

Value:

Overall fabulous

Submitted by Mom47 -
2/19/2018

Upgraded because of a bundle so happy I did Love the plastic baskets that wont rust

Yes, I recommend this product

Features:

Quality:

Value:

Great dishwasher

Submitted by Wencrox -
2/19/2018

My dishes are cleaned better than any machine we have ever owned Im so happy I purchased the LG. Very good machine for the value

Yes, I recommend this product

Features:

Quality:

Value:

Stunning

Submitted by Jolinba -
2/18/2018

I Absoulutly love this dishwasher its perfect in every way

Yes, I recommend this product

Features:

Quality:

Value:

Love it

Submitted by Rebecca19 -
2/18/2018

I used to practically wash everything before putting it in the dishwasher but with this unit I just rinse off food stick dishes in. Does great on pots silver no spots on glass

Yes, I recommend this product

Features:

Quality:

Value:

Lots of features

Submitted by AndyKn -
2/18/2018

Very nice looking and very quiet it just seems to take longer to wash a load of dishes than our old dish washer did. Other than that we love it and it holds more dishes than our old one..

Yes, I recommend this product

Features:

Quality:

Value:

Best dishwasher I have ever owned

Submitted by Pennyroyal -
2/16/2018

Amazing It is quiet. It cleans and dries the dishes perfectly. It plays a little song when it is finished.

Yes, I recommend this product

Features:

Quality:

Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.

DEFECTIVE MERCHANDISE

If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.

DAMAGED MERCHANDISE

If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.

Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.

* Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.

** Examples of replaceable cosmetic parts include, but are not limited to:

Handles

Knobs

Panels

Feet/Leveling Legs

Escutcheon Plate/Panel

Toe Kick/Kick Plate

etc

*** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

BILLING TERMS AND CONDITIONS

Payments are to be made to Queen Appliance without any deduction or discount other than as
stated in these Terms or in the relevant invoice or statement.

Online Orders: The balance of the invoice must be paid in full at the time of purchase.

In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).

In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).

Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.

STORAGE CHARGES

There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.

CREDIT CARD PAYMENT

We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.

FINANCING PAYMENT

We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.

We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.

SALES TAX

We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.

Welcome to our website! As we have the ability to list thousands of items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 610-933-2900 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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By participating in this survey and registering to win the grand prize (a 4-piece Bosch Kitchen Appliance Package), I hereby authorize Queen Appliance Wholesale to contact me by e-mail only. My consent is effective for 12 months from the submission of this form.

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