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Frequently Asked Questions

How can I recover my username or password?
It is not possible to recover a lost username or password as the information that you submit should not be connected to your email address or phone number so that you can remain anonymous.
However, if you have lost your username or password you can submit another report and indicate in the narrative that your new information is related to an existing report.

TERMS OF USE

By submitting your information, you agree to the following Terms of Use.

Anonymity
Provide no identifying information about yourself if you wish to remain anonymous.

Emergencies
This form should not be used for emergencies. You acknowledge and confirm that the information you are providing is not urgent or requiring prompt or immediate attention, and you understand that you should call 911 or contact the appropriate authorities by phone if this is time sensitive information.

Follow-up
A code will be issued to you when you submit your information. This code can be used to check on the status of a report or to answer follow-up questions about the information that you submit. You will also be able to upload additional images using this code. To follow-up on a report you can log in to our site later using a code and password that will be assigned to you automatically after you submit your information. Due to the high volume of information that is received, the recipient may be unable to reply to every submission.

Submission and Disposition
Although we utilize physical, electronic and administrative safeguards, including industry standard encryption, due to the nature of the Internet and SMS delivery networks, we do not guarantee 100% security or timely delivery or reception of the submitted information. We do not guarantee or assume any responsibility for if, how or when any submitted information may be reviewed or acted upon by law enforcement or public safety official. Because information that you submit may not be monitored by such parties on a regular basis, you should not use this service to report events presenting an immediate danger to life or property or which otherwise constitute an emergency as such reports may not receive an immediate response.

Improper Use
The information that you provided on this form must be correct to the best of your knowledge.
The deliberate provision of false information may be investigated and potentially prosecuted.
This information submission system is provided to the public for the purpose of anonymously reporting known or suspected suspicious or criminal activity which has occurred, or may occur. Any misuse or abuse of this system is strictly prohibited. You acknowledge and confirm that the information you are providing is not urgent or requiring prompt or immediate attention, and you understand that you should call 911 or contact the appropriate authorities by phone if this is time sensitive information. Children under 13 must not disclose personally identifying information.