Category Archives: Outsourcing

Lead generation is the use of a computer program, a database, the Internet, phone panel or a specialized service to obtain or receive information for the purpose of expanding the scope of a business, increasing sales revenues, looking for a job or for new clients, or conducting specialized research. But it’s not just getting the […]

Outsourcing is not about what you can subtract from a business, it’s about optimizing business performance to attain value creation. There has been a tremendous upsurge in BPO and outsourcing industry in many developing countries like India because of their (BPO) expertise in reducing costs while increasing service quality. This partnership provides enterprises the benefits […]

A method of subcontracting various business-related operations to a third party. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain their position in the marketplace. BPO services include payroll, human resources (HR), accounting and customer/call center relations. For instance, an insurance company might […]