Academic Logistics

UMA Academic Logistics provides administrative support for faculty, students and staff across the state of Maine.

Academic Logistics offers state wide services for online, ITV and videoconferencing courses. Faculty members submit their handouts, exams and instruction sheets electronically and we ensure they get where they need to go. From receiving to returning, assignments and exams are processed and tracked through our department and sent to over 40 site and center locations in Maine.

If you have any questions we can be reached by phone at 1-800-868-7000 or via e mail at umaal@maine.edu. Dana, Diane, Helene, Liz or Sue will be happy to assist you with your administrative needs.

Student Services

Student Testing in Augusta

Room 11 in the Katz Library building is home to our 18 seat testing center.

We offer proctored exams Mondays and Fridays at 9:00 am and 1:00 pm, and on Tuesdays and Thursdays at 5:00pm. Each semester we adjust our testing schedule based on student needs. Evening exam times are limited during the summer months.

Augusta students are now able to log on to our new service YouCanBook.Me and self-register for exam appointments. Once registered, you will receive an e-mail confirmation and instruction on what to bring to your appointment. We encourage students to keep their e-mail confirmation as they can reschedule or cancel with the link provided. Self-registration must be completed 24 hours prior to exam date and time.

At this time the YouCanBook.Me self-registration testing service is only offered for testing at the Augusta campus.

Student Testing at Distance Locations across the State (Sites & Centers)

Students enrolled in an online or delayed viewing section need to sign up for a testing location. Students taking online classes do not select a class location upon registering for the course. Please follow the link below to the Testing Location Registration form to select an exam location. This is a vital step in ensuring your exam will be sent to the correct locations.

Upon completing this form, you will receive a confirmation email and contact information for your location of choice, along with instructions on how to schedule an exam appointment. Because the availability of space and proctors varies from location to location, it is your responsibility to contact site or center staff at least one week prior to each exam.

Student Out-of-System Testing

Students outside of our University of Maine at Augusta testing locations are responsible for finding a local education professional who is willing to proctor exams. Often times, students are able to locate proctors at local libraries, schools, or testing centers. Students will need to provide the necessary details and contact information for the proctor via the Out-of-System Testing form; UMA Academic Logistics will confirm the submission via email and forward the information to your instructor.

After verification/approval, UMA Academic Logistics will forward the exam to the proctor. Please note that the approval process could take up to two business days to complete.

Faculty Services

Adhering to Faculty Policies

We ask that new and existing faculty members take a moment at the beginning of each semester to complete the faculty policies form. This ensures that UMA Academic Logistics has the most accurate and up-to-date information on file. This will enable us to have correct contact information and know how to best return completed student work to you for grading.

Distributing Exams and Handouts to Locations Statewide

At the beginning of each semester, we ask that you reach out to UMA Academic Logistics if you will require onsite, proctored exams and send us your exam dates ASAP. It is recommended that the exam window be open for at least five business days. Please keep in mind that most locations do not have weekend hours. We can be reached via email at umaal@maine.edu.

By providing us with clear and precise exam instructions, you help us to ensure that distance education proctors have what they need to best serve your students.

The exam is to be emailed to umaal@maine.edu under separate cover. There is no option to attach an exam to the instruction form

Student Testing at Distance Locations across the State (Sites, Centers)

Faculty teaching online or delayed viewing sections need to ensure students sign up for a testing location. Students taking online classes do not select a class location upon registering for the course. These students will need to be directed to the Testing Location Registration form to select an exam location. This is a vital step in ensuring the exams are sent to the correct locations.

Upon completing this form, students will receive a confirmation email and contact information for their location of choice, along with instructions on how to schedule an exam appointment. Because the availability of space and proctors varies from location to location, it is the student’s responsibility to contact site or center staff at least one week prior to each exam.

Student Out-of-System Testing

Students outside our University of Maine at Augusta testing locations are responsible for finding a local education professional who is willing to proctor exams. Often times, students are able to locate proctors at local libraries, schools, or testing centers. They should provide the necessary details and contact information for the proctor via the Out-of-State Testing form; UMA Academic Logistics will confirm the submission via email and forward the information to you, their instructor. After verification/approval, UMA Academic Logistics will forward the exam to the proctor. Please note that the approval process could take up to two business days to complete.

Audio Conferencing

InterCall, an external conference call service, enables students to collaborate with each other or with their instructor via a toll-free phone line. Students who are alone may participate in group work with other lone students, and students can form study groups or project related groups for independent collaboration. InterCall accounts can also be used by faculty for office hours and/or tutoring services. Accounts may be used at any time, including weekends, and are accessible from any location in the US and Canada. If interested place contact UMA Academic Logistics to have an account created for you. Additional information can be found at

Distance Education Faculty Support and Referral Service

If you are new to distance instruction modes, the Academic Logistics staff is happy to meet with you in person, by phone, computer or video conferencing to address questions, concerns or provide referrals to other academic services or academic support needs.