FAQ

Tickets

Are there still any tickets available?

How to get there

Where can I park my bike?

We’ve built a special bike parking close to the event, address: Gosschalklaan 12. Follow the signs and park your bike there. Bikes parked at other inconvenient places will be removed due to safety regulations.

Don’t forget to take your bike home: the bike-parking will be removed shortly after the event and bikes that are still there will be cut loose.

How do I get to the Gashouder by car?

The address of the nearest parking is:

Garage WesterparkVan Bleiswijkstraat 8, Amsterdam

You can get a parking ticket online for €15,50 or buy it at a cashier inside the Gashouder (exchange your online e-ticket at the locker desk at the event). This way you'll avoid paying the full amount of €2,- per 35 minutes at the ticket machines in the garage.

If Garage Westerpark is full, there is Parkbee.com on Haarlemmerweg 504. Only availabe with Parkline or Parkmobile.

Be aware not to leave valuables in your car, thieves with bluetooth trackers seem to be active in the area.

Entry

What are the opening hours of the events?

The time of every event is listed below. Please note that there will be no more entrance after two hours from the end and no re-entrance after leaving the party!’

After each show all visitors have to leave, so the venue can be cleaned up. It’s not allowed to stay in the venue if you have tickets for 2 consecutive events.

Thursday, March 29 (night) 22:30 –07:30

Friday, March 30 (night) 22:00 – 08:00

Saturday, March 31 (night)22:00 - 08:00

Sunday, April 1 (day) 12:00 – 00:00

Will there be lockers available at the Gashouder?

Yes, there are lockers available at the Gashouder. With the new electronic lockers you will not receive a key, but a code to open it. Advantage: no more returning the key and getting back your deposit (no deposit –paying upfront either).

How does it work? For €7,50 (or big locker €9,50) you’ll get a voucher with your locker number and a secret code. Type in your secret code at your locker and turn the lock. Make sure that no one is watching over your shoulder when you’re typing in your code! Keep your voucher (if you throw it away/lose it, there is a possibility someone else can get access to your personal belongings). Put your belongings safely in the locker and close it (turn the lock). You can open and close the locker as often as you want to. Reserve your locker now via this button and scroll down to the right event.

Advice: save your number and code on your phone or app/text it to a friend.

You can buy your locker ticket online before the event. The e-ticket can be scanned at the Gashouder and this will avoid waiting at the Lockerdesk.

Can I bring my medication?

Where can I buy tokens?

You will get a free floor plan (including timetable) at the entrance. We have 8 selling units for tokens (you can pay with cash or cards), 2 bars, 1 cocktail bar, 2 toilet-groups, food/ice, cigarettes, smoking areas and of course first aid.

Can I use the same tokens for all four events?

Unfortunately not, we have different tokens for each event because of safety- and accountant reasons.

Is there a special entrance and are there toilets for severely disabled guests?

We have a special entrance for disabled guests and at every toilet there are toilets available for disabled guests.

When hard drugs are found you will be removed from the event and you might be handed over to the police.

You're not allowed to bring your own drinks/foods/beverages.

Store your bags and jackets in our lockers.

Camera surveillance is part of our and your safety.

No professional photo/film/video/audio equipment nor "selfie-sticks" are allowed.

Standard digital cameras are allowed.

No football shirts or shirts with offending lyrics/symbols/etc. are allowed.

Please keep your shirt on at our events.

No large flags / inflatables obstructing view

Smoking is only allowed in the smoking areas, follow the "smoking signs".

We have the right to refuse admittance without restitution of entrance fees.

Access is at your own risk. If you feel uncomfortable or if you want ear protection, please go to our first aid/EHBO/EMS, they are your friends.

No entrance after two hours from the end and no re-entrance after leaving the party!

What is the policy on drugs?

No drugs are allowed, so all hard drugs, pills, powders, liquids, mushrooms and N20 (nitrous oxide/laughing gas) are forbidden. Hash/weed (<5gr) are tolerated (no pre-rolled joints!) only at our events in Amsterdam Gashouder.

Check out Unity for more drugs info and watch the nice info video (French, Italian, German and Spanish subtitles available). Awakenings, EMS (first aid) and Unity are partners of the "Celebrate Safe" campaign. You can visit the Unity-stand in the chill-out area during most events from 01:00 – 04:00. Be aware your party will be over if security will find any drugs on you.

Other

How can I contact you for press-related questions?

Can I get Awakenings Merchandise at the Gashouder?

Yes, there is a limited amount of Awakenings T-shirts, caps and glasses for sale at the Gashouder. You can also get our merchandise online in our webshop through the following link: store.awakenings.nl

I've lost my belongings at the Gashouder. What can I do?

We will collect all lost properties and upload it into iLost. iLost is a digital platform where you can enter the item you’ve lost in the search window or enter the name of the event where you lost your belongings. Here you can regain your belongings.

Things you accidentaly left in your locker can be retrieved at Gashouder during the event days (after prove of entitlement). After the last eventday you can e-mail Entropt to regain your belongings.