"I have always considered myself to be a bit of a geek. So when my CD drive crashed, I figured I could install a new one myself. Well, a couple of hours and too many mismatched connections later, I gave up and called my PC Techs. Within a few hours, a computer technician was at my office and had hooked everything up perfectly. Additionally, I had previously jerry-rigged a broken clip which required me to open the computer up every time I needed to physically restart it. my PC Techs fixed it too and I haven't had a problem since!"