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They were building new building new businesses all around the hotel and every convenience was close by. The choices of restaurants around there were deliciously hard to pick just one. The rooms were a delight. Even with a group of children staying in a nearby room, we didn't hear a thing.

The staff was friendly, rooms were clean and had a good breakfast. Very fair price, have stayed here before and would again. It is also near plenty of places to eat and to shop, a very big factor when i look for places to stay.

The bathroom was clean. The sofa looked like it had been picked up from a thrift store. Internet was good. The hallway carpet looked like something out of the 70s. The room smelled old and musty despite the updated carpet in the room and the renovated bathroom.

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Thank Debra E

Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

My husband and I stayed here through the weekend of the Thanksgiving holiday. The staff was friendly & the hotel was nice. The room was nice & clean, so was the bathroom. I just found it odd that the coffee maker & ice bucket were in the bathroom instead of on the large desk??? There was a little urine smell...

The only reason that I did not give this moderately priced hotel a 5 is that we were created by a serious young woman who sternly warned us that no dogs were permitted and that we would be charged $200 for any damage. Come on! We are old enough to be her grandparents. All we wanted was a quiet place...

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1Thank NiftyGrammy

Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

6. Dear Guest , Thank you for sharing your awesome experience at the Best Western Plus Addison Hotel with others on TripAdvisor. We are pleased you enjoyed the amenities we have available for our guests and our very convenient location . We appreciate you staying with us and we hope to see you again soon.

Do not stay here no matter what the cost. Staff is unhelpful, rude and incompetent. i should have known when I called to confirm my check in time and they transferred me out to the the wrong booking company twice! The room was ratty, bathroom dirty and the paper coffee cups were wet on the inside like they were used...

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1Thank Tanya F

Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you for your feedback and we apologize for any misunderstanding in your accommodations. Again our apology that our service felt impersonal during your stay with us.

I spend quite a bit of time in the DFW area for business throughout the year. This is ALWAYS been my choice of hotel over the high end ones. I've stayed here at least 6-8 times collectively over the course of the year. Each visit at least 5-7 days sometimes upwards of 14 days.
The first several times it was...

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1Thank 14frequenttraveler

Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

We appreciate your feedback on where we exceeded and where we fell short in our delivery. We have shared your feedback with our team.
We are sorry we didn’t meet your expectations during your recent stay with us. We pride ourselves in being a top-notch clean hotel with outstanding guest service. We are sorry to hear about this issue after...

This hotel which located very close to many restaurants within walking distance and the hotel itself has very good breakfast which is included in the room rate. When I first walked into my room and found that the furniture was kind of old and wearing out, also my room right next to a king size bed was a Jacuzzi and...

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Thank John1516

Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for taking the time to share your thoughts about your stay. We are happy you enjoyed the service from our team. We are sorry the décor of the hotel did not meet your expectations, please give us a call the next time you are in the area and we can make a reservation for a room type that suites...

We had an awesome time. BWP Addison is wonderful. Thanks for a great night's stay. 2 Queens in room with great full breakfast in dining room. Coffee, fridge & great room. Sitting area. Love that all rooms enter from inside with only outside doors needing access card.

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Thank Jennie H

Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you for staying with us and thanks for the five star review, most appreciated. We hope to have the pleasure of seeing you again soon.

Stayed here during our weekend going to the OU vs TX game.. it was a decent little hotel, had a whirlpool tub in the room (which needed some cleaning) and the area around the hotel was very nice, lots of eating and shopping in the area!

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Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us , I'm glad you enjoyed your stay and we hope to see you again soon.

The ALL-NEW Best Western Plus-Addison Galleria Hotel is located in the heart of Addison-North Dallas, only minutes from the famous Dallas Galleria and North Park Mall. Major attractions are Cavanaugh Flight Museum, Cotton Bowl - Fair Park, Dallas Convention Center and Addison entertainment district with over 175 restaurants in the area. Business travelers will find this location convenient to major corporate offices in the Addison and North Dallas, Addison Airport. We offers comfortable rooms with microwaves, refrigerator, Complimentary Deluxe Breakfast, internet, business center and after a long day you can enjoy our outside pool. We welcome all church and sports groups and family reunions with over 40 rooms with double queen beds and only minutes away from Frisco, Plano and Carrollton where most of the tournaments are being played. All new beddings, flat panel TV's with HD channels. Many enjoyable venues within walking distance....more less

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Also Known As:

Comfort Inn Fort Worth

Dallas Comfort Inn

Hotel Style:

#2 Best Value Hotel in Addison

#9 Family Hotel in Addison

#10 Business Hotel in Addison

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