“It’s not about having the right opportunities. It’s about handling the opportunities right.”-Mark Hunter

Tangible Benefits

Develop strong rapport, trust and credibility with your clients.

Discover the real and perceived needs of your customers.

Design and present compelling, customer-focused solutions.

Maintain high levels of motivation and focus

Apply Consultative Selling skills for more complex sales.

Position your offers in a way that eliminates price objections and puts you in the driver’s seat.

Improve follow-up and nurturing of accounts for even more business.

Close more business in a non-threatening way.

Address and overcome the most common objections.

Understand key buying motives.

Take the mystery out of why customers don’t buy.

Get Appointments with Key Decision Makers

Secure referrals from their customers on a consistent basis.

Master the Politics of Selling to Multiple Decision Makers

Learn to Negotiate from a Position of Strength

Take advantage of new business opportunities.

Who Is This Customized Sales Training For?

Sales people who have been in sales for less than 5 years.

Sales managers of all experience levels.

Customer service representatives who also serve a sales function.

Sample Training Curriculum

The following is a sample Customer Service training curriculum to give you an idea of the big picture. Your training curriculum would be modified and fine-tuned (where deemed necessary) based on our analysis and discovery during the planning stage. The core concept will remain the same, but the final product would reflect your organization's situation and address specific needs.

Be The Winner - Make Waves!

There is so much happening in the sales world that it is easy to get feeling pretty turned around. It is an industry that is constantly evolving- and fast! New trends, tools, and methods are hitting the surface and making waves every year. Unless you are the one making those waves, you could find yourself being carried farther and farther away from winning your client's business.

When your sales and profits start to reflect these concerns, it's time to take action. Whether you feel that you've fallen out of the loop or you just want a refresher to get you back on track, Encore Consulting Group will build with you a curriculum that will address- and overcome- the challenges that you are currently facing.

Contact us today for more information on how our customized training courses can benefit your business! Act now to arm your sales team with today's most cutting-edge advancements.

“I recommend Encore and their outstanding training curriculum content. Their resources are thoroughly-researched, highly impactful, and will save you considerable time and expense.”John Maxwell