Organisations nowadays have been faced with the challenges of managing increasingly more complex activities in the knowledge-based economy. As Castells (2000) suggests, knowledge economy is characterised as being informational, global and networked. In his view, information and knowledge plays an important role in modern economy, giving new perspective to the works of some earlier economists who had already hinted this issue, such as Marshall (1965), Hayek (1945) and Schumpeter (1951, 1952). The consequence of this is clear: organisations working in knowledge economy cannot but conceive themselves as learning agents capable of creating and managing knowledge to achieve their purpose (Antonelli, 2008).