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Health Check: Supplier Engagement

How do you take the cost out of supplier engagement?

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Executives often wonder how well their organisation is performing in key areas, but can't always afford the time or expense of a full-scale analysis or benchmarking exercise. Even when a substantial initiative is being contemplated, an initial "rough cut" assessment is often the right starting point before investing significant resources.

This guide looks at the Supplier Engagement process, as follows:

In order of overall volume of activity, this includes:

Exchange of order-related transactions:

Sending purchase orders

Receiving invoices

Responding to supplier enquiries about invoice and payment status

Requesting, receiving, and maintaining information to support purchasing activity, including:

Supplier catalogue, product, service, and pricing updates.

Exchange of documents as part of the sourcing and supplier management process, including: