Sometimes you want to leave a message for someone who you know is not available (they may not even be on duty). And if you are a manager and have the right privileges, you may want to leave a message for an entire group or department.

To leave a message without calling and waiting to see if the person is available, press the call button and say “Record a message for Joe Sutherland.” Follow the prompts to complete and send the message.

If you wanted to leave a message for a group, use the same procedure, but say the name of the group. For example, you could say: “Record a message for Night Supervisors.”