''Human Resources for Results: The Right Person for the Right Job,'' by Jeanne Goodrich and Paula M. Singer for the Public Library Association. Chicago: ALA, 2007. (ISBN-13: 978-0-8389-3570-5)

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[http://www.alastore.ala.org/detail.aspx?ID=100 ''Human Resources for Results: The Right Person for the Right Job,''] by Jeanne Goodrich and Paula M. Singer for the Public Library Association. Chicago: ALA, 2007. (ISBN-13: 978-0-8389-3570-5)