This report - sponsored by trivago - explores the marketing, distribution and technology-adoption practices of independent lodging properties in six key markets: France, Germany, Italy, Spain, the U.K. and the U.S.

Phocuswright has tracked the launch of more than 80 travel-focused accelerators, incubators, early-stage investors and entrepreneur support programs in the last five to seven years. This report contains, in spreadsheet format, the full list of programs and entities we have tracked, including website, program type, entity type, industry focus, region, country and status.

Download this free global benchmarking survey by Expedia Affiliate Network and Points – presented by PhocusWire – to gain a deep understanding of the current loyalty landscape and uncover ways that you can win over the customer to win at loyalty.

Download the presentation deck and audio recording of the April 19, 2018 webinar to gain practical tips for startup success and provide established companies with a information to engage with brands whose technologies are impacting the travel, tourism and hospitality industries.

The objective of this study - in cooperation with CyberSource - is to benchmark global metrics and trends in fraud management and protection among airlines. This research also explores airline awareness of various fraud-related issues and examines their approaches to and implementation of fraud management tools and services.

Explore the size of the B&B category, key performance metrics, the digital readiness of the sector, the importance of B&Bs to various traveler segments, and opportunities for growth in the market with this free white paper, created with the support of BedandBreakfast.com.

This paper, based on new, proprietary consumer and industry research conducted by Phocuswright and commissioned by Bing, provides a map of the digital travel landscape with the modern travel marketer in mind.

In travel, "customer centricity" is no longer a nice-to-have; it's a must-have. This paper – in cooperation with Hexaware – presents an overview of how and why the traveler's expectations matter, the process of creating great digitally transformed customer experiences, mistakes that should be avoided and more.

This paper examines the impact of user-generated content (UGC) in travel, including the importance of influencers and expert content, and several case studies that highlight how a range of travel brands have effectively incorporated UGC into their marketing and business models.

Download the presentation deck and audio recording of the September 13, 2017 webinar - sponsored by Sojern - to gain insight into the consumer DNA of the U.S. leisure traveler – and explore why it matters.

Phocuswright and Expedia Affiliate Network explore five topics of the popular report 2017 Phocus Forward: The Year Ahead in Digital Travel. Download the audio recording and presentation deck here (free).

Download the presentation deck and audio recording of the July 19, 2017 webinar - sponsored by HomeAway Software - to explore technology trends and benchmarks that are essential for U.S. property managers.

Download the presentation deck and audio recording of the June 22, 2017 webinar - in partnership with Adobe - to explore the changing roles of content, messaging and analytics in delivering relevant, personalized experiences across multiple devices, media and channels.

Download the presentation deck and audio recording of the May 11, 2017 webinar - sponsored by Digital River World Payments - to explore the obstacles that emerging markets still need to face, such as those related to the economy, infrastructure, culture and payments, with a focus on Latin America.

Download the presentation deck and audio recording of the April 12, 2017 webinar - in partnership with Jumpshot - to take a deep dive into competitive trends across leading OTAs, hotel brands, rental sites and metasearch.

This Phocuswright white paper – in cooperation with Sabre – discusses the decisions hoteliers must make in the channel optimization process. It also explores consumer behavior across trips, channels and devices.