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Re: Z/A Anti-virus scan

i have my a/v scan scheduled for once a day, but, while working the net i'm interrupted by z/a scan announcement three times a day.

what's happening ?

thank you.

Are you still using ZoneAlarm Antivirus 9.1.008.000 & Windows XP Home Edition.If that's the case you could try the following :

This Information Applies to

ZoneAlarm Products version 7.0.462.000 and higher

Summary

I am having problems with ZoneAlarm, these problems could include:

- Programs keep asking for access after I grant access, and check the
remember settings.
- A program that was working (including internet), suddenly stopped working (was not updated).
- No matter what I do I cannot get an application to work.
- There is a red X over the ZoneAlarm system tray icon.
- The TrueVector service will not start.
- I just upgraded something and the program is not working correctly.
- When recommended by Technical Support for other issues.

Solution

There may be a problem with your TrueVector service. ZoneAlarm is
dependent on its TrueVector service to function properly. You may need to
refresh the files associated with this service, especially after a networking
change, Windows OS change, or ZoneAlarm update.

To repair this problem, please follow the steps below. Please note that this
will remove your program permission settings (so you may want to make
note of them), but re-establishing them is a simple process.

1.) Hold down the Ctrl and Shift keys together
2.) Right click on the ZA icon near your clock
3.) Choose 'Reset' from the box that comes up
4.) Choose Yes on the Reset Settings dialog box
5.) When prompted, choose OK to restart your system
6.) Follow the on screen configuration prompts after reboot

Do not restore old settings.You could reintroduce corruption.Accept the default settings.

Have no other suggestions to address your issue unless other users might want to provide input.

ZoneAlarm provides free Technical Support with a current ZoneAlarm license.Contact Support for direct one-on-one chat / text-based communication in real time.

It is Sometimes very Difficult toDiagnose and fix a Computerfrom halfway across the Country, without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..