Within your VOD space, if you have created a player, folder, playlist etc, and these do not yet appear in your Wordpress blog, the Infomaniak plugin for Wordpress is still scheduled to synchronise with your account periodically in order to automatically retrieve the latest updates.

However, sometimes you may not have time to wait for it to synchronise automatically. In such cases, you should go to your control panel to VOD Management -> Configuration and click the button marked "Quick Sync". You may also do this via the button found in the VOD module settings within Joomla.

If you have uploaded new videos but these do not appear in the list of videos in your Wordpress blog, this may be due to an issue with the callback address. This is an address used by our encoding system to inform your blog/site that a new video is available. This address must therefore be publicly accessible.

For more information, please refer to the aforementioned VOD Management > Configuration page which can be reached from your control panel.