by James Sorensen Before COVID, ecommerce was the fastest-growing retail channel at about 20% compounded annual growth. Online retail was just a small proportion of total retail sales. Online share of retail sales for packaged goods was only 5%, while non-packaged goods made up about 20%. As the pandemic began to ...

by Zach Mullen With the realities of COVID-19 setting in, companies across all industries are balancing the need for insights amidst a world in flux. How do clients engage consumers in an interpersonal and ...