Category: Food & Drink

Stupid Customers, like the rest of us have to eat and drink. Sadly like the rest of us, they sometimes eat with the rest of us. For every waiter, server, drive-thru operator, coffee shop barista, and restaurant manager who has had to deal with fake allergies, vegetarians who don’t know the meaning of the word and idiots who have yet to understand the concept of clearly listed ingredients, we salute you!

Cashier: “Ma’am, we don’t offer any of those flavors apart from the peppermint mocha.”

Customer: “Well, of course you offer those. I was just looking at your online menu.”

Cashier: “Ma’am, we have never offered venti sizing. We just call it large. And we have never offered caramel machiatto or butterscotch lattes. I’m not sure any coffee shop offers butterscotch lattes.”

(The manager is called, and repeats the same thing the cashier has been saying.)

Customer: “I don’t understand why you won’t just f***ing make me my f***ing coffee order. It isn’t that difficult! Three venti coffees, one a caramel machiatto, one an iced peppermint mocha, and one a butterscotch latte. For f***’s sake, I order the same thing every day!”

Manager: “That isn’t possible, as we don’t offer two of those drinks. I think you want the [popular coffee chain] down the road.”

Customer: “No, I always come here and get those three drinks! I want my f***ing coffee and I’m not leaving until I get it.”

(Finally, I’ve had enough, and I speak up.)

Me: “Ma’am, they’ve told numerous times that they don’t offer those drinks. You don’t seem to get it, so I’m going to explain it again. This shop does not offer caramel machiattos or butterscotch lattes. They do not refer to their larges as ‘venti’. I’m sure they would be happy to make you a large iced peppermint mocha, but they cannot make you the other drinks. You would have to go somewhere else for them.”

Customer: “I’m not leaving until I get my f***ing drinks!”

Me: “Then you’ll be waiting an awfully long time. Meanwhile, there is a line behind you, and I’m now twenty minutes late for class, so if you would kindly get out of the way so I can order?”

(The customer mutters about the quality of service and swears not to come back, but leaves.)

Manager:*to me* “Whatever you’re getting, it’s on the house for getting rid of her. Just don’t try to order a venti.”

(It is Dickens Faire this weekend, so we have a constant line for ice cream for a good 6 hours straight on Saturday. By Sunday, we only have 4 flavors left; the unavailable ones are covered with lids. A middle-aged couple comes in and looks at the ice cream.

Me: “Hi! The only ice cream we have left are the open ones.”

Husband: “Oh, okay. So just the ones that aren’t covered?”

Me: “Yes, sir. We had a huge rush of people yesterday and sold out of all but those 4 flavors.”

Husband: “Hmmm… I’d like Buttered Pecan on a cone, please.”

Me: “I’m sorry, sir. We don’t have any left. We only have the ones that don’t have the lids on them.”

Husband: “Oh… well, how about Coffee?”

Me: “Sorry, sir. We sold out of coffee as well. The only four flavors we have left are Strawberry, Caramel, Strawberry Cheesecake, and Vanilla.”

Husband: “Hmmm… well, I’ll take Mint Chocolate Chip then. In a cone.”

Me: “We don’t have any of that left.”

Husband: “Well what do you have left then?!”

Wife: “She’s told you at least three times already. Only the ones that you can actually see the ice cream in are the ones they have.”

(My three-year-old daughter and I are waiting to check out with a few odds and ends. Unfortunately, the store has only one lane open and several people are waiting in line. I don’t mind, as my daughter and I decide to pass the time playfully sword-fighting with paint stirrers. When I turn to the side, I notice the couple behind me has just one little ream of Post-Its.)

Me:*to the couple behind me* “Would you like to go ahead of us? You’ve got much fewer items than we do!”

Lady: “But…you have a kid!”

Me: “It’s fine! We’re just playing together! Go ahead!”

Lady: “But kids sometimes get bored of waiting. Are you sure?”

Me: “Of course! You just have one thing! She’ll be fine; I promise! C’mon, go ahead!” *I scoot aside*

Lady: “Wow! Thanks!”

(When it’s time for them to check out, the man holds up his hand to the cashier.)

Man: “I’ll be right back!”

(He scrambles over to the next aisle and picks up a package of M&Ms to add to the order. After paying, the man turns around with the package of candy and hands it to my daughter.)

Man: “Here you go, kiddo!” *to me* “Thanks again for letting us go ahead of you!”