[ LETTER ]

Publix May Not Deserve Blame

Published: Monday, May 20, 2013 at 12:01 a.m.

Last Modified: Sunday, May 19, 2013 at 11:35 p.m.

I am writing to address the letter written by Carol Corley of Winter Haven regarding Publix's discourtesy to the 90-year-old man who fell while on a shopping trip to Publix ["Publix's Discourtesy," May 14].

My father also fell in the Town & Country Publix parking lot on Griffin Road in Lakeland, on April 2.

The store manager, bag boy, a customer and several others did all they could to try to assist my father.

They tried to convince him to let them call an ambulance for him, but he refused and drove himself home.

He is an independent person and felt like he could handle things himself.

After many hours we finally convinced him to go to the hospital, and the doctors told him he was lucky to be alive because he almost bled to death.

I just want to say, don't blame Publix if you don't know the entire story. It is possible the store personnel at Publix did everything possible to assist this gentleman the same way they did my father. This man may have refused it.

Publix is always willing to go the extra mile for its customers and employees.

[Justyn Ambrozia, 90, of Trinity, who was the subject of Corley's letter, died last week from complications related to the matter, the Tampa Bay Times reported.]

<p>I am writing to address the letter written by Carol Corley of Winter Haven regarding Publix's discourtesy to the 90-year-old man who fell while on a shopping trip to Publix ["Publix's Discourtesy," May 14].</p><p>My father also fell in the Town & Country Publix parking lot on Griffin Road in Lakeland, on April 2. </p><p>The store manager, bag boy, a customer and several others did all they could to try to assist my father. </p><p>They tried to convince him to let them call an ambulance for him, but he refused and drove himself home.</p><p>He is an independent person and felt like he could handle things himself. </p><p>After many hours we finally convinced him to go to the hospital, and the doctors told him he was lucky to be alive because he almost bled to death.</p><p>I just want to say, don't blame Publix if you don't know the entire story. It is possible the store personnel at Publix did everything possible to assist this gentleman the same way they did my father. This man may have refused it.</p><p>Publix is always willing to go the extra mile for its customers and employees.</p><p>[Justyn Ambrozia, 90, of Trinity, who was the subject of Corley's letter, died last week from complications related to the matter, the Tampa Bay Times reported.]</p><p>CHERYL HARRIS</p><p>Lakeland</p>