Symptoms

The following symptoms may occur if the Windows DPI is not set to 96 DPI:

Group and Sort box squashed and the Group By option is hidden

When opening the Group and Sort dialog box, the Group By section will only display the column headings until the entire box is expanded

The Password box is missing, therefore unable to enter password on the Login box

Units/Time Format option missing in User Preferences

Cannot add additional subject areas to a report using the Report Wizard. The arrows are missing

Why cant I change Group By

When exporting to an Excel Spreadsheet (XLS), the Subject Area dropdown menu on the Modify Template dialog box cannot be modified. It is stuck in an expanded state and the subject area cannot be changed