We do recognise that even First Class post is not 100% reliable, so we are pleased to offer the optional upgrade of guaranteed next day delivery. If you order absolutely has to be with you the next day, we strongly recommend this service. Keep in mind that Royal Mail don't consider an item late or potentially lost until 15 working days have passed. We’ll use Royal Mail Special Delivery which will require a signature on delivery.

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You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Please note: goods that are personalised, bespoke or made-to-order to your
specific requirements, perishable products and personal items sold with a
hygiene seal (cosmetics, underwear) in instances where the seal is broken
are non-refundable, unless faulty.