I was expecting the chain to be much longer, and the cute little 'love' tag to be shiny and cute. But the chain was extremely tarnished and unattractive, and the tag looked like the metal band that's wrapped around aquarium plants. The tag is really ugly and not shiny at all, and is easily bendable/breakable. Also, the box turned out to be slightly deformed. I was sort of regretting buying it at first, but after several alterations on my part, changing the chain to a much longer one I had, and adding a little dangly key charm to the front, and replacing the 'love' tag with several crystals, it looked adorable. I love it now! x3 [