GTPL of Gujarat is KILLING Democracy

Poor Service of Technicians and customer care

We have been the customer of GTPL since last more than 2 years. Before 10 days we filed complaint of line not working(although we have been facing the issue since last more than a month) but your executive did not turn up since day before yesterday. Before he came for trouble shooting he gave excuses to come and visit my place tomorrow or morning or evening but he didnt turn up until day before yesterday.
Day before yesterday as soon as the GTPL technician went and we switched on the wifi the whole line blasted and electricity went away. I am trying to ask the GTPL customer care to send someone asap but they too give false promises and do not wish to do anything. This people are cheater and scammers. Be aware of them.
My customer ID is usha204.

Please refund the money else social media will be the only option we will be left with.

WI-FI

Connection and wiring not working since long

The day we took the connection the wires are huge and hanging in our room like anything, we asked that wiring technician to atleast use the wire which was already there in the wiring which was done before and fix it as wiring doesn't make any difference only the connection shall be made properly so he had that audacity ri say that i don't have time for all these stuff of yours and till than we have been complaining and yet no one has attended our complaint.... Thee worst customer service ever seen till yet. The net also goes slow at the pick hours when we really need to use it...
Won't prefer this connect hence forth

Less then less speed however my plan is of 10 mbps it provides less then 50 Kbps

Refund my money back

Subject: Refund my money back
My Name: Jignesh .D.Patel
My Contact No.: 9727917162
My City: Kalol
My Complaint Against: GTPL INTERNET SERVICE
Complaint Category: Others
Claim Amount (Approx.): 13330
My Complaint Description:
I am using GTPL INTERNET almost from 1 months 15 Days ,they are very poor in service and their connection looses twice in day on regular basis.so my clients are irritate with this and I lost many business due to unavailability of GTPL Internet connection problem.so I decided to stop GTPL service and refund my money.but they denied to refund money and their execute named Mr.Jignesh(M : 9727917162) talk very rudely.I just want my money refund

No internet connection

I am facing the problem of no internet connection for the last 4 days. I have even booked a complaint with customer care regarding this problem with request no 1732405 but no solution has been done yet. Upon calling customer care they give false assurances that the problem will get sort out within 24 hours but still no solution has been done. If no action is taken within 24 hours from now I will move to consumer forum with the complaint since similar kind of situation has been faced by me earlier also when Gtpl did not rectify the faulty connection for the 10 days

No internet connection

I am facing the problem of no internet connection for the last 4 days. I have even booked a complaint with customer care regarding this problem with request no 1247305 but no solution has been done yet. Upon calling customer care they give false assurances that the problem will get sort out within 24 hours but still no solution has been done. If no action is taken within 24 hours from now I will move to consumer forum with the complaint since similar kind of situation has been faced by me earlier also when Gtpl did not rectify the faulty connection for the 10 days

Gtpl cable operater

Zee channel not available

Since One month no Zee group of channel available and they instead of Zee they provide Low rate chennel but still They Take full charge of Package so how can we complain about that....
pls give me more information about that