SHIPPING & RETURNS

SHIPPING:

Receive Free Ground Shipping on orders over $50 by entering promotional code SMFREE50 at checkout. Free Shipping promotion is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. Please note, this promotion may not be combined with any other offers unless explicitly noted. The SMFREE50 code is not valid on Clearance Items or Gift Card orders.

Expedited orders must be placed before 1pm ET.
We also offer expedited shipping – two day and next day on merchandise that is in stock.For further details, please visit our Shipping Policy page.

RETURNS:

For your convenience, we accept returns for items purchased at Steven and Steve Madden stores (only stores in the USA excluding Colorado and Utah locations and Steve Madden Outlets). We gladly accept returns of unworn merchandise within 30 days of delivery.

If there is no store near you then you may obtain return authorization via phone, Live Chat, e-mail or by signing into your account and going into your order. The authorization requests must be made within 30 days from when your order is delivered.

Shipping charges are not refundable and there is a $6.95 per order return fee that covers restocking and postage back to the warehouse. Clearance items and earring purchases cannot be returned or exchanged.

* CLEARANCE Items and Gift Cards are Final Sale. No Refunds, Returns or Exchange.

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RYYDER is rated
4.4 out of
5 by
5.

Rated 4 out of
5 by
Workin Girl from
Cute BootGot this boot for Christmas it is a cute boot but if you are short the shaft height says 12.5 but still hits right under my knee and makes me look super short. The calf circumference is perfect though. I am 5"1" and 100lbs. This boot you can dress up or down easily. Over all I am happy with the boot and will keep them.

Date published: 2014-02-21

Rated 4 out of
5 by
Renee from
Good BuyThe only thing i can say is that i thought the entire boot was leather, the back panel of the boot is an elastic or stretchy material which i was not pleased with since i thought i was buying something different. However i do like them still and have received a lot of compliments.

Date published: 2014-02-21

Rated 5 out of
5 by
Rosetaster from
Comfortable and stylish bootsI love these boots. They are comfortable for every day use. I feel the stretchy part is nice and comfortable. When I tried them at the store I felt that they made my legs look longer. I really like them and I am happy I bought them. My best shopping of the fall.

Date published: 2014-02-21

Rated 4 out of
5 by
Lexi the shopper from
I would buy this product again!I wear the boots on dates and to go out in the city. They are very comfortable and casual. I can wear them anywhere and can make them dressy or not. I love them.