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Quality as standard

A quality management system (QMS) provides the organisational structure, procedures, processes and resources needed to assure the quality of goods and services from your organisation.

Global Benchmark

The most recent ISO Survey of Certifications showed that ISO 9001 has become a global benchmark, topping over one million certifications. Global sectors including aerospace, automotive and IT have also continued to focus their efforts on quality by building on the ISO principles.

These two facts alone illustrate the importance of robust quality management systems as a centrepiece for shareholder engagement and organisational reputation..

Key Benefits

a competitive edge when tendering

improved product and service quality

improvement in customer satisfaction to aid business retention and win newbusiness

clear objectives and related process improvements

reduction in fault or error rates leading to improved productivity and reduced waste

alignment with the organisation’s wider business systems.

Principle & Benefits

Whether you have a contractual requirement to gain certification to a recognised quality standard or are one of the growing numbers of organisations looking for streamlined processes and improved self-governance, there are a number of key reported benefits from implementing a QMS.

ISO 9001:2015 Infographic

News

Trust is the focus of this year’s World Quality Day, which takes place on Thursday 8 November 2018. It is an opportunity to recognise the role that everyone in an organisation plays in building and maintaining trust with stakeholders.

Everyday leadership is the focus of this year’s World Quality Day, which will be celebrated on 9 November 2017. The Chartered Quality Institute (CQI) has put leadership at the core of its Competency Framework and highlights the leadership behaviours that quality professionals undertake in their daily work.

Local Office Details

Lloyd's Register, LR and any variants are trading names of Lloyd's Register Group Limited, its subsidiaries and affiliates. Lloyd's Register Group Services Limited (Reg. no. 6193893) is a limited company registered in England and Wales. Registered office: 71 Fenchurch Street, London, EC3M 4BS, UK. A member of the Lloyd's Register group.