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We stayed in this hotel for one night as we were flying out of St. Petersburg early in the morning and it's across the street from the airport. Location is fantastic for that. The hotel could use some fixing up. We had a two bedroom suite - best suite layout that I've seen at this price point. Even had a little kitchen that we didn't use but if we were staying longer it would have been convenient.

The decor is extremely outdated - looks like mid 90s? As mentioned above, could use some fixing up. The bathroom was cramped. The shower faucet, hot/cold water control, and shower head are not mounted properly and move when you turn it on. Shower curtain had stains on it - gross! The rest of the room however was cleaned to satisfaction.

The value was very reasonable - especially for a suite. But a bit surprised of the quality issues at a Marriott hotel.

Stayed April 2012, traveled with family

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Manager65, General Manager at TownePlace Suites St. Petersburg Clearwater, responded to this review,
April 24, 2012

Dear Valued Guest,Thank you for taking the time to post comments about your recent stay at the TownePlace Suites.

We are always pleased to hear from our guests, especially when we have succeeded in making their experience a pleasant one. It is our goal to give our guests the best possible service and accommodations at an affordable price.

If you get back to the Clearwater area, we hope that you will stay with us again!

Warm Regards,Christine Sieber

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My husband and I stayed here for one night and thoroughly enjoyed our stay. It was Easter Sunday and the desk clerk was very helpful and friendly even though she was working on a holiday. The room and all common areas were very clean and all staff members were extremely friendly. This is exactly why I love Marriott properties.

Stayed April 2012, traveled as a couple

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1Thank Beth P

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Manager65, General Manager at TownePlace Suites St. Petersburg Clearwater, responded to this review,
April 24, 2012

Dear Valued Guest,I greatly appreciate you taking the time to review our hotel! We rely on reviews, such as yours, to ensure that we are meeting the guest expecation and providing a pleasant experience.

Our team members are our most valuable asset and we are proud of their accomplishments. We are particularly pleased when we succed in making a valued guest feel welcome.

Thank you for staying with us!

Warm Regards,Christine Sieber

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Just way too many substandard issues with this location. Room was tidy and we were afforded early check-in by the front desk. Design-wise, we had a two-bedroom suite and they should have really configured the suites with the bathroom somewhere else besides one of the bedrooms. Very inconvenient. The common areas were all grimy looking, including the entry to our building. Included breakfast consists of cereal, green bananas and hard apples. This is no longer a driver for making lodging decisions for us. They could charge more and improve the quality.

Stayed March 2012, traveled with family

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Manager65, General Manager at TownePlace Suites St. Petersburg Clearwater, responded to this review,
March 26, 2012

Dear Valued Guest,I great appreciate your feedback in regards to your recent stay at the TownePlace Suites. Please accept my apolgies for any inconveniences you experienced during your stay. I will meet with the leadeship team and share your comments. Please be assured that all your concerns will be discussed and corrective action will be taken.

It's from comments, such as yours, that we rely on to make improvements and maintain the high Marriott Standards that our travelers have grown to love and expect. If you get back to Clearwater, please come back and stay with us again!

Many thanks for your review and comments.

Warm Regards,Christine SieberGeneral Manager

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Oven didn't work.Stove fan didn't work which caused me to set off the smoke alarm. (When that occured I tried to pick up the phone and call the front desk, guess what, that didn't work either)The sofabed was more "spring" than mattress ...

The pillows were not Marriott!!!!!

The TVs were OLD, even the TV channels were different than the list provided.

The best part was the short stay!

Stayed March 2012, traveled with family

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Manager65, General Manager at TownePlace Suites St. Petersburg Clearwater, responded to this review,
March 19, 2012

Dear Valued Guest,Thank you for taking the time review our hotel. Please accept our sincere apologies for any inconveniences you experienced during your stay. Let me assure you it is our intention to maintain the highest levels of quality and service. With this goal in mind, I have discussed your concerns with our staff in hope that we may avoid such concerns in the future.

We greatly appreciate your feed and hope that if get back to the Clearwater area that you will give us another opportunity. Your continued loyalty is very important to us.

Warm Regards,Christine SieberGeneral Manager

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spend one night there..very convenient location.. nice, clean and spacious rooms, quiet..the personnel that checked us in was very friendly and accomodating.. breakfast the typical with muffins and yoghurt.. small area to sit.. overall good value

Stayed January 2012, traveled on business

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My friend and I stayed at this hotel for 3 nights the beginning of this month. We were very pleasantly surprised with an upgrade to a 2 bedroom suite. This included a small kitchen with a full sized refrigerator, stove, dishwasher & microwave. There were 3 TV's, although they really need to be updated. Also included was a complimentary continental breakfast served in the lobby. They could use more tables for breakfast and a waffle maker would be great.

Overall, it was a good value for the price. It could us a bit of updating. Staff was great! Very friendly and helpful. I would definitely stay here again, and as I have family in Clearwater, it's very likely that I will be here in the future.

Stayed January 2012, traveled with friends

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We had reservations to stay here, we had a used a promo code that was supposed to be half off, there is no way this place is selling rooms for the $110 that was supposed to be regular price! Coming into the area we immediately noticed undesirables congregated at the gas station next door, as we drove through the parking lot there were several low class males sitting at a table with a female drinking beer, all of the doors were open on their car, leading me to believe they possibly were not even staying there, we circled the lot and the female got up and walked toward us, then continued on to the edge of a retention pond when she realized we were not going to stop. She was obviously high and most likely a prostitute. We did not even go into the lobby, we called Marriott and expressed our concern that they would put their good name on this place, they found us a room at a much better hotel for just a little more!

Stayed December 2011

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Manager65, General Manager at TownePlace Suites St. Petersburg Clearwater, responded to this review,
January 19, 2012

Thank you for taking the time to post your comments. Although our hotel has an excellent safety record, I greatly appreciate your feedback and will share this with the staff. If you get back to the Clearwater area, I hope that you would give us another opportunity to earn your business.

Warm Regards,Christine SieberGeneral Manager

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