Question

posted by zkohler
2 years ago
Three course links opened simultaneously, locked "together" and now all three are "highlighed" and won't open separately

Multiple links became highlighted and linked together. When I try to launch just one of the links, it will not open individually - in fact, none of the links will open at all.
When I enter one of the URLs manually, a new tab appears labeled "Connecting" with a continually spinning circle of death. The URL changes to "about:blank" and the page remains empty.
I'm a first time Firefox user and I have no idea how to even approach a solution. I'm working on deadline and am desperate. Can some p-l-e-a-s-e help?

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

Go to Firefox > Help > Troubleshooting Information.

Click the "Reset Firefox" button.

Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.