Description

Member Reviews

Awful horrible company! Try to intimidate you!:

Mike's is the worst towing company I have ever dealt with in my entire life and I am 44, so I have needed a tow a few times! I was in an auto accident in a VW beetle vs. a full size Chevy truck, my car was totaled and I was transported to the ER. The police called Mike's for my car to be towed. Once it was in their lot, they were absolute unprofessional bullies about allowing my sister, niece and fiance to gather my things from my car. I called and was told by a man that he would have to ask his boss and then he never called back, I called again and no one answered, I called again and got a woman who told me I had to have my insurance company call and release MY belongings from the car, so I DID THAT, Then I had to call again because Mike's still could not find the professionalism to return a call to me and by this time I was very angry and I called again and got a machine, which I told them on the machine that I had called and called and that I had done everything they told me to do and that this had better get remedied today as it is Friday and I am not willing to leave my things in the car all weekend in the less than great part of town they are located in. Finally I received a call from the same woman who told me to have insurance call telling me she had no idea why I was upset and that if I wanted my things I PERSONALLY had to come and get my car cleaned out. Now, I had just gotten out of the hospital with every vertebrae in my neck damaged and my T1 vertebrae in my neck, sprained right knee, sprained left thumb, airbag injuries and a back that hurt to high heaven. I simply said I am physically unable to crawl around in a smashed up VW beetle, she said too bad. I offered to write a letter releasing them from any liability if my sister and niece - who both share the same last name can at least come and get my best friends cremated ashes from the car. Still a NO. So I asked to have the owner call me. The owner said I had to clean out my car for my own protection, I said trying to crawl through my car will not protect but further injure me. He didn't care. Finally he agreed if I could at least ride down there and sign the forms he would allow my family to assist me while I watched. We made a time to meet, he was 30 minutes late and then proceeded to yell at my family and be a condescending A-Hole, sorry for the word but it is the kindest of all choices I assure you. He was aggressive and boorish and absolutely livid that anyone would not do as he says. He did not come and see if I was even truly the OWNER OF THE CAR! HE demanded I be there, with all of my injuries, demanded my presence and then never once even laid eyes on me. Mike's Towing is an egotistical, horrible business and he tried to bully my family and intimidate them and never once even proved that I owned the car!!! I gave my license to my fiance who gave it to the owner, who is unprofessional, boorish, rude, loud, in people's faces and the very worst typed of businessman I have ever had the displeasure of meeting. NEVER USE THIS COMPANY!!!!! NEVER!

Very dishonest group of individuals running a scam through Truce Auto and flooring companies. Selling cars with faulty GPS units and repossessing cars while accusing the car owners of tampering. Tow company gets money, Truce Auto and the flooring company makes money. Car owner gets screwed. But hey they don't report to credit... imagine that.

by Ernie Kucera on January 08, 2016

poor service:

He has it listed on his place of business with his business hours but is not there when he says he is going to be. Then when he is contacted he says he will be back in a half hour but takes over an hour and a half to come back. Very rude in your face kind of man... Keep your finger out of peoples faces Mr.

by Tanya Sue Larson- Colson on October 14, 2015

Information from the business

Mikes Cascade Towing located at 258 SW Franklin in Redmond, OR services vehicles for Towing Service, Roadside Assistance. Call (541) 548-6663 to book an appointment or to hear more about the services of Mikes Cascade Towing.