JAN SHATABDITRAINS -NEW DEFINITION
OF PASSENGER COMFORTS IN THE 150TH YEAR

As
Indian Railways enter the 150th year on April 16 this year, it will be adding a
new chapter to its customer- care service by introducing the first of the 16 inter-city
service trains named Jan Shatabdi trains announced in the Railway Budget 2002-2003.
The first JanShatabdi (Mumbai-Madgaon) will be flagged off by the Railway
Minister Shri Nitish Kumar from Lok Manya Tilak Terminus (Kurla) on this day. These trains
will have most of the characteristics of the current Shatabdi Express trains and will also
have specially designed second class Chair Car accommodation. The coaches specially
designed by the Integral Coach Factory, Chennai will have the following features to ensure
passenger comfot:

Ergonomically designed seats for passenger comfort

Fibre glass Reinforced Plastic (FRP) modular toilets of Indian and Western style for
better aesthetics and hygiene

Wide window arrangement for Non-AC coaches to provide similar appearance of AC coach
from outside and better view from inside

Sunk-in type fluorescent lamps with ducting arrangement provided at the centre of the
coach for better ambience and light dispersal

Shells have been lined with glass-wool on roof and side walls to provide heat insulation
for passengers comfort

The train is designed in such a way to facilitate easy movement of passengers from one
coach to another

Rail Mart provided in each coach for supply of Cool Drinks, Snacks, Coffee/Tea etc. to
passengers

Mini Pantry provided in each coach for supply of food & beverages for passengers as
a part of service

The colour/shade of PVC flooring, sidewall panel, curtains and upholstery of seats
selected to ensure colour co-ordination and pleasing look