Contact Us

Thank you for your interest in Bongo International. If you have questions, comments, or need assistance, you can easily submit a help ticket for your account following the instructions below. Also, please check out our interactive FAQ page for answers to some of our most commonly asked questions. You are also welcome to contact our Customer Service Department from 9:00 am to 9:00 pm EST, Monday thru Friday.

International Shoppers

All Bongo International members can contact customer support directly through their Bongo account. (Please note: only Bongo members have access to our customer service portal. It’s free to join, so sign up today!)

In the response that appears, you will see: Please [CLICK HERE] to contact us.

Click on that link and enter in your question, email address, and additional details. Please be sure to include your Mailbox Number. A customer service rep will respond to the email address you provide.

Please watch the video below for additional assistance.

Consumers can also reach our customer service department at +1 203-683-4894.

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Become a Member of Bongo International

International Shoppers, simply click "Join" below and sign up to receive a free US Shipping Address that you can use when purchasing from online retailers. We'll receive your packages and ship them to you. It's that easy!