Uber says it's getting rid of its forced arbitration agreements for employees, riders and drivers who make sexual assault claims against the company.

Popular ride-hailing service Uber will give its USA passengers and drivers more leeway to pursue claims of sexual misconduct in its latest attempt to shed its reputation for brushing aside bad behavior.

Uber's Chief Legal Officer, Tony West, told CNN in a statement: "We think it is very, very important to allow survivors of sexual assault and sexual harassment the control and agency that was, frankly, stripped from them in that incident".

The new policy applies to Uber employees and drivers as well.

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"Divulging the details of what happened in a sexual assault or harassment should be up to the survivor, not us", Uber said.

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The company will no longer require confidentiality as part of settlement agreements in lawsuits pertaining to sexual assault or harassment.

Uber is changing how it handles assault claims. West added, "I want to thank (CNN) for the reporting that you've done on this issue". In March 2018, Uber came under fire after court records showed it had tried to push the women in that case toward individual arbitration. That includes investigations into the possible use of illegal software to monitor competitors and even disrupt efforts to regulate the ride-sharing service. That includes court proceedings like class-action lawsuits and other methods like mediation. "We hope to open-source this methodology so we can encourage others in the ridesharing, transportation and travel industries, both private and public, to join us in taking this step".

Finally, West said the company would "commit" to publishing a "safety transparency report", as a way to "turn the lights on" against this scourge.

The company says it will lean on hired advisors such as Ebony Tucker of the National Alliance to End Sexual Violence, Cindy Southworth of the National Network to End Domestic Violence and Tina Tchen, a founder of the New York Time's Up Legal Defense Fund.

And the company gained a reputation for sexism a year ago after a viral blog post from a former engineer, according to The Washington Post. "They understand how their reputation will suffer if consumers perceive them as using arbitration to hide bad behavior".

In April, California state leaders introduced a bill that would bar companies from requiring workers to settle complaints in arbitration.

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