Bandhan Bank Credit Card Customer Care Number | Toll Free Number

New Bank in town, Bandhan bank is an Indian banking and financial services company which is headquartered in Kolkata, West Bengal. Bandhan bank is one of the only two companies (the other being IDFC) to receive the RBI’s in – principle licence to open a bank in April last year. The last bank to start operations in India was Yes Bank in 2004.

Bandhan Bank Credit Card Customer Care Number

Bandhan bank does not offer a general credit card; it offers a Kisan Credit Card, in keeping with its outreach to rural areas and the agricultural sector. In case you want to apply for a Kisan Credit Card or any other doubt like if you want to know the eligibility criteria, or the required documents, you can call on the Bandhan Bank Credit Card customer Care toll free number at 1800 258 8181. This Bandhan bank customer care number is available 24 * 7. You can also use Bandhan Bank Customer Care number for any other queries you might have at the time of calling.

You can also make call back request by filling and submitting ‘Call Back’ form which is available on the bank’s website. Through the online form, you can choose to receive a call or an e – main by submitting your contact details and by submitting your contact details and by selecting the product / service. You will receive a call / e – mail from the bank’s executive shortly.

Bandhan Bank Credit Card Customer Care e – mail address

If you wish you can also drop an e – mail to Bandhan Bank by mentioning your concern / query. Also, make sure to send the e – mail through your email address or the registered e – mail address in order to receive a prompt response from the bank.

Contact Type

E – mail Address

E – mail

customercare@bandhanbank.com

Bandhan Bank Head Office Contact

If you wish to escalate your concern / complain on paper, you can do so by writing at the postal address mentioned below. You can find the nearest bank branch on the official website of the bank under the ‘Branch Locator’ page:

Bandhan Bank Corporate Office Contact Details

Postal Address

Bandhan Bank, DN – 32, Sector V, Salt Lake City, Kolkata – 700 091

Phone

033 – 6609 0909

Banking Support (Phone)

033 – 6633 3333

If you are a resident of Kolkata and wish to visit the head office, the bank is open from Monday – Saturday from 9:00 am to 6:00 pm, except on 2nd and 4th Saturday of every month.

How to Give Feedback

If you wish to give any kind of feedback or suggestions from the products and services you are receiving by the bank, you can do so by writing to the following email address:

Feedback@bandhanbank.com

Bandhan Bank – Grievance Redressal

In case you want to file a complaint you can lodge a complaint by mailing in the address below:

getintouch@bandhanbank.com

The bank will make every effort to resolve your problem. Or you can also contact the bank branch manager at the concerned branch. In case you are not satisfied with the resolution, you can contact a more senior official.

And if you are not satisfied with the way your grievance was handled, you can contact the Banking Ombudsman.

Grievance Redressal Process for Bandhan Bank

Level 1

At a first step in the grievance redressal process, Bandhan bank Credit card customers can call on the helpline number i.e. 1800 258 8181

Or you can also mail the grievance to getintouch@bandhanbank.com.

As an alternate option, you can also fill an online form available in the bank’s website under the ‘Grievance’ page. You can also contact the head of any nearest branch in person.

Level 2

In the second level, you can also contact the cluster head, if you are not satisfied with the level 1 resolution.

Cluster Heads of various branches are listed below:

Region

Cluster Head Name

Contact Number

Email ID

Agartala

Sudip Chakraborty

8974055761

Ch.agartala@bandhanbank.com

Barasat

Parthasarathi Ghoshal

08697373789

Ch.barasat@bandhanbank.com

Baruipur

Nilanjana Banerjee

9748780150

Ch.baruipur@bandhanbank.com

Berhampore

Mainak Das Gupta

09836380459

Ch.berhampore@bandhanbank.com

Ranchi

Anish Roshan

8877805291

8292647336

9334388082

Ch.ranchi@bandhanbank.com

Bhagalpur

Kumar Amaikar

8877446688

Ch.bhagalpur@bandhanbank.com

Bhopal

Pankaj Kumawat

09826021947

Ch.bhopal@bandhanbank.com

Bongaigaon

Pravakar Sharma

9127011961

Ch.bongaigaon@bandhanbank.com

Burdwan

Suvranshu Ghosh

08017397202

Ch.burdwan@bandhanbank.com

Coochbehar

Nilanjana Das

9593100300

Ch.coochbehar@bandhanbank.com

Bhubaneshwar

Anshuman Bhujbal

9937062924

Ch.bhubaneshwar@bandhanbank.com

Delhi

Kumar Saurabh

09873414795

Ch.delhi@bandhanbank.com

Dhakuria

Subhajit Kumar Mitra

09874192288

Ch.dhakuria@bandhanbank.com

Dhupgiri

Amitava Sengupta

07551065081

Ch.dhupgiri@bandhanbank.com

Guwahati

Abhay Kumar

09954092776

Ch.guwahati@bandhanbank.com

Habra

Subhashish Sadhukan

09830945672

Ch.habra@bandhanbank.com

Hooghly

Prosun Kr. Banerjee

9831175054

Ch.hooghly@banndhanbank.com

Howrah

Senajit Sarkar

09733309333

Ch.howrah@bandhanbank.com

Indore

Anup Kumar

07089051760

ch.indore@bandhanbank.com

Jaipur

Prakash Jain

9352501906

7229925000

9887623111

Ch.jaipur@bandhanbank.com

Jorhat

Rajib Bordoloi

09435146749

Ch.jorhat@bandhanbank.com

Silchar

Arup Kr. Sarkar

09830077634

Ch.silchar@bandhanbank.com

Bangalore

Santhosh Rajan

07899203366

Ch.bangalore@bandhanbank.com

Katihar

Ramsagar Pandey

09939604970

7250660411

Ch.katihar@bandhanbank.com

Krishnanagar

Abani Kanta Bisoyi

09038093259

Ch.krishnanagar@bandhanbank.com

Malda

Sandip Paul

09830133650

9339528401

Ch.malda@bandhanbank.com

Midanapore

Suman Ghosh

09933051520

Ch.midnapore@bandhanbank.com

Moradabad

Dharmendra Kumar Singh

8859222268

Ch.moradabad@bandhanbank.com

Mumbai

Sikendar Shah

09820339549

Ch.mumbai@bandhanbank.com

Muzaffarpur

Amit Jha

9934011390

7488050296

Ch.muzaffarpur@bandhanbank.com

Nagaon

Rana Jafri

09864057880

Ch.nagaon@bandhanbank.com

Patna

Samir Sinha

09934266908

Ch.patna@bandhanbank.com

Pune

Sanjay Bagde

09890440221

Ch.pune@bandhanbank.com

Raiganj

Saurav Sengupta

09830178263

Ch.raiganj@bandhanbank.com

Katihar

Ramsagar pandey

09939604970

7250660411

Ch.katihar@bandhanbank.com

Raipur

Pintu Kumar Singh

09835526184

7488426184

Ch.raipur@bandhanbank.com

Shantiniketan

Debdiptya Samanta

09830035415

Ch.shantiniketan@bandhanbank.com

Siliguri

Debraj Mukherjee

09732052252

Ch.siliguri@bandhanbank.com

Siwan

Satyavrat Mitra

08407004700

Ch.siwan@bandhanbank.com

Tezpur

Biswajit Deka

09854072525

Ch.tezpur@bandhanbank.com

Vadodara

Hardik Gandhi

07573035886

Ch.vadodara@bandhanbank.com

Varanasi

Ajayesh Kumar Srivastava

09919982777

Ch.varanasi@bandhanbank.com

Level 3

If you don’t receive a proper resolution from the cluster head as well, you can report the same to bank’s Nodal Officer available at the Head Office. Contact details of the officer are mentioned below: