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Westbrook appoints Juan Trujillo as Chief Technical Architect London September 8th Westbrook today announces that Juan Trujillo joins the leadership team as Chief Technical Architect reporting to CEO Ambrose McGinn. Juan has been with Salesforce Platinum Partner Westbrook for two years leading its pre sales capability. He has been in the IT industry for […]

Westbrook appoints Steve Jones as Director Field Service London September 6th 2017 Westbrook International Ltd today announces that Steve Jones joins the senior commercial team as Director Field Service reporting directly to CEO Ambrose McGinn. Steve joins Salesforce Platinum Partner Westbrook, EMEA’s leading ‘go to partner’ for Field Service at an important moment in its service […]

The partnership expands ATG’s and Westbrook’s international reach and experience as leading companies embrace Quote-to-Cash OVERLAND PARK, Kansas – March 9, 2017 Advanced Technology Group (ATG), a provider of Quote-toCash consulting and implementation services, announced today a new strategic partnership with Westbrook International Ltd., a Salesforce Platinum Partner and leader in cloud-based customer platforms, headquartered […]

Westbrook partners with ServicePower London July 28th 2016 Westbrook International Ltd. today announces that it will be partnering with ServicePower to expand its field service centre of excellence. ServicePower have provided mobile workforce management software solutions for over 20 years, delivering a platform to maximize productivity, facilitate multiple labour sources, improve the customer experience and […]

Westbrook International Ltd today announces it has been promoted to the coveted position of Platinum Partner by Salesforce.com London June 28th 2016 Westbrook International has this week been promoted to the prized position of Platinum Partner within the UK Alliances of Salesforce.com This is a direct result of the investment by Westbrook in highly qualified […]

As a consultant there is nothing better than a small piece of config that delivers massive results for the client. One of the most common reasons companies initially move to Salesforce is to save time. They want to cut out exhaustive manual processes and make use of task automation all in the name of cutting […]

Does this picture look familiar when speaking about your CRM application? Most software implementations, even if initiated by the business – end up in the IT department. While not always the case, this transfer of responsibility for the CRM deployment starts a chain reaction that becomes increasingly difficult to stop. First, when requirements are gathered and […]

One of my Sales Directors has a motorbike. Not any old motorbike; one of those huge motorbikes I’ve always dreamed of owning, the sort that make many women go weak at the knees if you offered them an opportunity to ride pillion. The sadness is I’m now in the bracket of middle age where I’m […]

Firstly, my genuine apologies are due to many past clients! It seems that all of those ERP integrations I have implemented over the years, nightly batch jobs, middle-ware syncronisations and roll-yer-own data-syncs… were all sub-optimal solutions! I’m sorry! Salesforce aligned with OData (Open Data Protocol) about a year ago with its introduction of External Data […]

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