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Monthly Archives: October 2013

Did you know that Halloo’s virtual phone system is part of Google Marketplace? Millions of businesses run their email and calendaring on the popular Google platform, and now with Halloo for Google Apps, business phone functionality can be seamlessly added. With this feature, users will be able to import their existing users and groups directly into Halloo for fast setup, and enjoy the convenience of single sign on (SSO) directly from Gmail into My Halloo. Continue reading →

Type “secure” and “cloud” into Google and watch the results roll in. This is a hot topic right now, and it is because so many people misunderstand what the cloud is and how to use it safely. One of the best ways to think about the cloud is to envision it as a hard drive that is not in the room with you. You can put anything you want on it and even run programs from it. All you need is Internet access and you can retrieve your data from the cloud. Continue reading →

Use your auto attendant to impress your customers. Dialing a number only to be greeted by a recording does not need to be a frustrating experience. Implement these 6½ tips to help greet customers, route calls, and provide needed information. Continue reading →

Phone “spam” is on the rise, just like email spam. Aggressive marketing organizations are using “robo callers” to literally dial every number combination in order to find new customers. Also, collections agencies and the like are stepping up with ‘round the clock calls as well. Continue reading →