Spotify don't start on 7509

Hi,

I have bought a 55PFS7509/12, but most of the time the Spotify app is not working, not even starting. I have just got it to start twice in a month time...

When trying to start the Spotify app, sound from the selected source disappear, but nothing more is happening. I have tried to upgrade the software, but I have the latest release I'm told. I've also tried to restart the TV, but still without any luck.

Hi.
1: Spotify issue, 2014 47PFS7509/12. Cable internet 20Mbit. Spotify either wont start at all, or stops efter 1-2 tracks.
2: The keyboard on the back of remote is not active on spotify, is that a setup issue or just not an option??

3: Turning on TV, going to smart tv, I always start with the "demo message" before coming to "smart"page.....Is it just slow?
OBS: I do NOT have any other network issue in house, anything else works but

4: "Smart" comment: Didnt have any preknowledge about smart TV, but are really disappointed about the "smart", in 2014 I dont think this should be called "smart" - extended would be more appropiate. Didnt succeed finding a app playing any radio, like DR P3....

I have forgotten my password

Don't worry, it happens. We'll send you a link to create a new password.

{* #forgotPasswordForm *}
{* forgotPassword_emailAddress *}

{* forgotPassword_sendButton *}

{* /forgotPasswordForm *}

Email sent

We have sent you an email with a link to change your password.

Log in with your Philips account

We see that this email address, {* data_emailAddress *}, is already connected to a Philips account. However, this email address has not been verified yet.
We have sent a verification email to this address. Please click the link in that email to log in to My Philips.

Please provide a valid email address.

To login with your account, Provide an email address

Create a new Philips account

We see that this email, , is already connected to a Philips account. You can create a new Philips account by providing another email address.

{* #socialRegistrationNoEmailForm *}

{* socialRegistrationNoEmail_emailAddress *}

{* socialRegistration_signInButton *}

{* /socialRegistrationNoEmailForm *}

Almost done

You are almost done, please provide or verify the following information.

Philips values and respects your privacy.Please read the privacy policy for more information.

{* /socialRegistrationForm *}

{* #resendVerificationForm *}

Verify your email address

We see that this email address, {* data_emailAddress *}, is already connected to a Philips account. However, this email address has not been verified yet.
We have sent a verification email to this address. Please click the link in that email to log in to My Philips.

{* resendVerification_emailAddress *}
{* submitButton *}

{* /resendVerificationForm *}

Email sent

An activation email has been sent to {* data_emailAddress *}.
Please click on the link in this email to activate your Philips account and to verify your email address.

New Posts

Hello from Poland.
My TV is:
TV LED 3D 46PFL5507
My main software is:
Q554E-0.104.0.0_bld3a
THE PROBLEM IS:
YOU TUBE APP DOESN'T LOAD. I CAN ENTER YT, I CAN ENTER SOMETHING TO SEARCH BUT YT...