CTI Navigator for Mobile Devices

There are several
ways you can access and use MLS data in CTI Navigator with mobile devices (such as
smartphones,
tablets, and
laptops, Ultrabooks, hybrids and
convertibles). The approach you take depends largely
on what you
need to do in the MLS from your mobile device,
and on the capabilities of the mobile device.

Mobile computing devices that run Windows
(such as Ultrabooks,
Laptops/Notebooks,
Business
Tablets, Convertibles,
Hybrids,
and Slates)
on computer processors (rather than on ARM processors) and also provide higher capacity internal storage can install the full featured CTI Navigator Desktop and run
off-line; and they also can run the full featured CTI Navigator Web in their plug-in
compatible Internet
browser.

See below for details by type of mobile device.

Internet-enabled
Devices. All
Internet-enabled mobile devices (including iPhones,
iPads,
Android devices, and Chromebooks)
can easily access and use MLS information at CTIís special
"mobi" website for mobile devices. You do not need to install any app on
your mobile device to use MLS data at this special website. MLS Members can
do virtually everything on this website that they would want to do
with the MLS in the field. This includes using a hot sheet, full search with
details and photos, mapping with directions and auto-find nearby similar
properties, emailing a Buyer Report to clients, and more. To access this
website, go to http://{YourMLS}.Ctimls.mobi
(substitute the 3-letter code for your local MLS in place of {YourMLS}
in this web address) and enter your CTI Navigator agent ID (not your full
name) and
your CTI Navigator
password. See
"CTI Navigator Mobile
device website" below for details.

Smartphones. iPhone
and Android Smartphones and Windows Phone 8 each run
their own specialized operating system and specialized programs (apps) on low power
processors that are not compatible with computing programs designed to run
on full-powered computer processors. Consequently, accessing
and using the MLS with Smartphones is best
done at CTI's "mobi" website for mobile devices (as described in
item 1,
"Internet-enabled Devices" above). MLS information
displayed at this mobile device website is condensed and formatted to fit
the smaller screens and lower processing power across the spectrum
of wireless mobile devices (smartphones and
consumer-oriented tablets). See
item 1
above for the mobile device website address, or see
"CTI
Navigator Mobile device website" below for details on access
and usage.

For cell phone buying guidelines, reviews, and reviewer recommendations,
see "Best Cell Phones" in the
related
articles at the end of this web page.

If you occasionally need to upload
information to the MLS server using your iPad or Android tablet, you
can do so using a third-party Remote Desktop App. These apps allow you
use your tablet to
remotely control CTI Navigator running on your Windows or Mac computer. (See "Remote
Desktop Apps" below for details).

For instructions on using CTI Navigator Web, see "Tutorials for Internet Browser based
CTI Navigator Web"in
the related
articles at the end of this web page; or click on Help inside CTI
Navigator Web and select Tutorials.

Non-Internet Enabled Device [now discontinued]. Prior
to 2012, if your
cell phone service did not include
Internet access, you could install the handheld version of CTI Navigator on
some older smartphones
or PDAs, and export selected MLS data to your phone or PDA. However, to use the non-Internet
handheld Navigator option, this special export service must be supported by your MLS,
the phone must be supported by your telecom provider (older phone systems
are often abandoned by telecom providers), and your phone must run either

Installing and using Handheld CTI Navigator on such cell phones without Internet access
is described
on the
Handheld CTI Navigator
web page. However, handheld CTI
Navigator was discontinued by all MLS's in 2012 and is no longer
available.

There are three (3) versions of CTI Navigator that can be used with mobile
devices: Mobi, Web, and
Desktop.
Which version of CTI Navigator is appropriate for you depends on what you
need to do in the MLS from your mobile device.

If you want to be able to run the full-featured CTI
Navigator without an Internet connection sometimes, select a device with
sufficient computing power and internal storage to
run full Windows (not Windows RT) and support installing CTI Navigator Desktop.

If you want to run the full-featured CTI Navigator in an
Internet browser without installing any files from CTI, select a device
that supports standard (plug-in compatible) browsers and can run CTI Navigator Web.

If you mainly want to be able to search and display listing information,
and contact clients or other agents on any Smartphone or tablet, your mobile
device just needs Internet access to CTI Navigator's Mobi
website.

CTI's mobi website provides most, but not all, of the functionality of
the full-featured CTI Navigator. You can use
any mobile device with Internet
access (including Apple, Android or Windows laptops, tablets, Chromebooks, or
Smartphones)
at this website, regardless of operating system, browser, or internal storage
capability. At CTI's mobi website you can view a hot-sheet of recent activities,
search all MLS data, display listing details, photos and (where available)
tax records, see property map location with directions, auto-find nearby
similar properties, and email an MLS report to clients. See
CTI
Navigator Mobile device website below for more details.

You cannot add or modify a listing or CMA, or save a custom search on the
mobi website. To use these MLS functions you need a device (or access to a
device - see Remote Connection note) that supports either
CTI Navigator Web or CTI Navigator
Desktop.

Remote Connection Note: Android,
Apple (iPad), Chrome Devices, and Windows RT tablet users can use third-party remote
desktop apps to connect to another
computer running CTI Navigator Desktop or Web, and add or revise listings or
CMAs, or save searches through that computer.

CTI Navigator Desktop provides all MLS functions on any
mobile computer running Windows (except Windows RT). Your mobile device
must have internal storage capability so Navigator Desktop can be installed. CTI
Navigator Desktop includes an option to install MLS data onto your device so
that you can run MLS functions even when the device is not connected to the
Internet.

All Windows laptops/notebooks and business tablets (except Windows RT)
should be able to install and run CTI Navigator Desktop. Apple MacBooks
running Windows (such as through Apple's Boot Camp or through
Virtualization software) also should be able to install and run CTI Navigator
Desktop. However, devices running Android, running only an Apple operating
system (iOS or OS X), or that lack an internal hard drive or solid-state drive
(with at least 1 GB of available storage space) cannot install and run CTI
Navigator Desktop.

You do not need to
download or install any CTI Navigator specific app onto your device to use MLS
information at this special website. The MLS information displayed at this website is
condensed and formatted to fit the
smaller screens and lower processing power typical of wireless mobile devices. You also can log into
this website and
view the MLS information in modified format on any computer anywhere
in the world without need to install CTI Navigator or the Silverlight
browser plug-in.

The web address for access by mobile devices is
http://{YourMLS}.Ctimls.mobi(see note below for your 3-letter MLS code).This is a special ".mobi"
website for mobile devices as described above. Do NOT enter
".com"
in the address. The address is not case
sensitive. You can manually create a Bookmark or
Shortcut for easy return to the mobi website home page. (For general
instructions and video on how to save a
bookmark
on an iPad, click here.) You also have the option to save your
password.

Some browsers function better than others to
automatically zoom screens, and display graphics and PDF documents on mobile devices with different form
factors. If yours doesn't display all MLS information satisfactorily on your
device, try another browser (if this is supported by your mobile device). There are numerous free browsers for mobile
devices. The current version of Dolphin (notDolphin HD),
OperaMini (notOpera Mobile), and Skyfire
browser seem to display information
especially well across a variety of smartphones.

To enter the
mobi site for your MLS you need
to know your CTI Navigator 6-letteragent/user ID and your
associated password. User
IDs typically are comprised of the first letter of your first name plus the
first five letters of your last name (with no spaces). Your Agent ID is
displayed in the MLS roster/address book. Once you sign-in successfully, you
can elect to not
need to re-enter your CTI Navigator user ID or password to access the Mobile
Navigator Main Menu on this device - unless you delete the Cookies saved by its
Internet browser.

CTI's mobi website provides most of the functionality of the full-featured
CTI Navigator. On the mobi site, you can Search for listings by MLS #, by full
or partial street
name, by Type/Price/Area, and/or by any listing criteria in the MLS database. Search results and photos default to
display only Active listings. However, you can
"Search by MLS#" to see photos and a report for Non-Active
(including Sold) listings. You also can Search for Agents and Offices by
partial name.

Where appropriate you can search Rentals in the MLS. You also can link
from a listing to its tax record on an MLS compatible local Property
Appraiser's website.

Click on a listing, agent or office name to view more
information (which will be displayed in another screen). On many phones, you can
tap on the telephone number to initiate a call to that number, and tap on the
email address of the Agent or Office to send an email to that address. To return to the
previous screen, click the BACK button or underlined URL on-screen rather
than the Back button in your browser.

Use the Hot Sheet to quickly see
recent price changes, new, sold, pending or under contract listings. Information for listings includes
property details, photos, attached documents, and map location. The interactive
property map can display driving directions both in text and with
on-map route trace. To automatically display the location of active
listings that are similar to the subject property, just click the "Show
Similar Properties" button at the bottom of the Map screen.
Similar properties are of the same Property Type, in
the same MLS defined area, andpriced between 10%
above to 25% below the price of the subject property.

You can email a Buyer Information Report from the mobi
website to new clients, or to clients in a list for whom you have entered their email address in CTI Navigator Web.
The report will include your customizable signature information from CTI
Navigator Web.

Currently, there are some functional limitations on the mobi
website. You cannot create information in the MLS from
the mobi website (such as add or modify a listing or CMA). You also cannot save
searches. To perform functions that require uploading data into the MLS
from an iPad, Android tablet, or Chromebook, run a
"Remote Desktop App" as described below.

MLS Code Note. To get
to the secured mobi website for your MLS you need to know CTI's 3-letter
code specifically for your local MLS. It will reflect the name of your MLS as of
the date your MLS originally contracted for CTI Navigator service. Current MLS
codes are HLN, HWS, NAS, NEG, NFL. If you do not know your MLS code, it can be
determined by

the first 3 letters of the address of CTI Navigator Web for your
MLS (you can even enter the address for CTI Navigator Web on your mobile
device and it will be automatically re-directed to the appropriate mobi
website); or by

opening the CTI Navigator Desktop login screen on a computer on which CTI Navigator
is installed > click the Setup button > the first 3 letters in the
Internet Server Address box are your MLS code; or by

contacting CTI (see "Contact CTI Tech Support" in
the related articles at the end of this web
page).

While iPad, Android
tablets, and Chromebooks cannot run the full featured CTI Navigator
MLS system internally, it is possible to connect your tablet
or Chrome Device over the Internet to your personal computer (Windows or Mac). Then
you can remotely use all of the features of the full version of CTI Navigator
(Desktop or Web) on that computer through your tablet or Chrome Device - including add
and revise listings.

Chrome Device Note. For information on
using Virtual Network Computing (VNC) or Remote Desktop Protocol (RDP) to
provide access from Chrome devices to legacy applications (including Internet
Explorer, Silverlight, and Microsoft Office), see the chapter on "Remote
Access and Virtualization" in Google's
Chrome Devices...Technical Planning Guide (in the related articles
at the end of this web page).

To use your tablet or Chrome Device as a gateway, first download and
install or configure a "Remote Desktop"
app appropriate for your tablet or Chrome Device ("client" software) and your
home computer ("host or server" software). Then run that app
to connect the two devices over the Internet. There are quite a variety of
such apps available, offering a wide variety of features.

Remote Desktop apps for Apple iOS devices (such as the iPad) can be
downloaded at Apple's iTunes
Store. Highly rated free-for-personal-use iPad and iPhone apps
include "PocketCloud", "TeamViewer Remote
Control", and "2X Client for RDP/Remote Desktop".
Some highly rated, reasonably inexpensive iOS apps
include "Splashtop
2", "Jump
Desktop", "Desktop Connect", and
"LogMeIn Ignition". The Remote Desktop iPad app that
supports interacting in full-screen mode with desktop programs and
browsers running
on your PC or Mac as if they were designed for the iPad, including using
iPad style buttons and controls, is the subscription based "Parallels
Access".

Chrome Remote Desktop for Chrome Devices, or for
any computer running the Chrome browser, is a free app by Google that
can be downloaded at
http://chrome.google.com/remoteDesktop .
According to Google, "You can access your Windows (XP and above) and Mac
(OS X 10.6 and above) desktops at any time, all from the Chrome browser
on virtually any device."

Remote Desktop apps for Windows RT devices can be downloaded from
the Windows Store. To access the Windows Store, click the Store
tile on your Windows RT device.

Important issues to consider in evaluating Remote Desktop apps for your use are: your mobile and home device operating
systems; ease of setup and configuration; how computer mouse and keyboard commands are simulated on your mobile
device (a critical usage issue); level of
security over the Internet; connection type (Wi-Fi/4G/3G/2G), speed, and
stability; screen display quality and ease of adjustment; availability of tech
support; and cost of service (if required).

CTI has reviewed and tested a sample of the free Remote Desktop apps
(see above) that have been highly rated by users (4.4+ on a 5 point scale).
While they all work adequately for certain types of connections and actions,
they each have drawbacks and probably should not be depended on for your
primary access to MLS information all the time.

Disclaimer. CTI is not affiliated in any way with any of these app developers or
vendors, and has not extensively tested these apps across Apple, Android,
and Chrome
mobile devices. CTI cannot recommend or
guarantee that any of these apps will perform as described by their developer or
vendor. For
inquires and tech support on third-party programs, please contact the
program vendor.