Faculty, staff, and students may experience intermittent internet service disruptions for a few minutes while attempting to access some UTA resources; as critical equipment is being serviced. Blackboard, Office365, Email, MyMav and UTShare will be available, except during their normal maintenance windows. Normal services are expected to be restored at the completion of the updates each day.

Please reach out to the IT Help Desk at 817-272-2208 or submit a self-service ticket if you have any questions, comments, or concerns.

MyMav Unavailable for Maintenance

Published on 10/16/2018

MyMav, our student information system, will be unavailable starting on Friday, October 26 at 6 P.M. until Monday, October 29 at 8 A.M.

Faculty, staff, and students will not have access to register for classes, review grades, or make payments through MyMav until the completion of the maintenance. For the latest update, please visit www.uta.edu/mymav. If you have any questions, comments, or concerns, please contact the IT Help Desk at 817-272-2208 or submit a self-service ticket.

Office 365 Applications require NetIDplus

Published on 10/02/2018

Beginning Tuesday, October 16, the Office of Information Technology, in concert with the Information Security Office, will enable two-factor authentication, NetIDplus, on all employee (@uta.edu) Office 365 applications, (such as Outlook, SharePoint, etc.) that are accessed from off-campus using a web browser.

Please contact the IT Help Desk at 817-272-2208 or submit a self-service ticket if you have any questions, comments, or concerns.

New Design for Login Pages

Updated on 08/23/2018

Have you seen the sneak preview of the new login page yet? Starting September 9, faculty, staff, and students will see a new appearance when logging into the Office 365 services and ServiceNow IT Management System used to view articles, report an issue, or create self-service tickets to our IT Help Desk. The updated login screen will display the UTA logo and background picture of the University. Get a sneak peek of the new login page.

If you have any questions, comments, or concerns, please contact the IT Help Desk at 817-272-2208 or a self-service ticket.

Say Goodbye to Quarantined Emails

Published on 08/23/2018

After September 10, the “Spam Quarantined Notifications” will no longer be available and faculty, staff, and students can click on the “junk email” folder to view any suspected spam messages instead of visiting the quarantined system.

Please reach out to the IT Help Desk if you have any questions, comments, or concerns by calling 817-272-2208 or submitting a self-service ticket.

Protect your files with CrashPlan Online

Published on: 08/14/2018

With the newest upgrade of CrashPlan to the cloud, files are encrypted and stored in a secure online destination to ensure the security of information.

Any device with the previous version is now secure with Crashplan Online if connected to the UTA network. Other previously installed Crashplan devices, not available during the upgrade, can be connected to a wired UTA network to automatically receive the newest version. At the end of the day, faculty and staff should restart any continually powered devices on the network to activate the latest upgrade. Updates may take a few minutes to copy any files not previously backed up by CrashPlan.

New users can experience the benefits of CrashPlan Online by assessing CrashPlan Installers in SCCM and Jamf, contacting the IT Help Desk at 817-272-2208, or submitting a self-service ticket.

NetIDplus now required for VPN Access

Updated on: 08/05/2018

Starting August 5, the Cisco Virtual Private Network (VPN) AnyConnect will require the use of the University’s two-factor authentication resource, NetIDplus. Faculty, staff, or students, who have not enrolled in NetIDplus, will need to register their device by logging into the NetIDplus Device Enrollment and Management System.

NetIDplusprotects restricted and sensitive data from theft and misuse by requiring something you know (e.g. username and password) and something you have (e.g. physical device like a cell phone) to access critical University resources.

If you have any questions, comments, or concerns, please do not hesitate to reach out to the IT Help Desk at 817-272-2208 or through a self-service ticket.

New Account Management Portal Available

Published on: 06/19/2018

Our new feature 'Password Reset' is now available for employeesas well!

Earlier this feature was only available to students, which helps with expiring passwords and new password creation. Get a sneak peek into the new and improved account management portal and experience the convenience of accessing multiple resources at the same location. The features only available to faculty and staff include:

a new interactive view of the organization chart and reporting structure for employees

In addition, faculty, staff, and students have access to view a summary of their account information (NetID, pin, Employee ID, and email).

Log on today to explore these new features. If you have any questions, comments, or concerns, please contact the IT Help Desk at 817-272-2208 or submit a ticket through the self-service portal.

Advanced Security Features for Email

Published on: 06/15/2018

Starting June 27, The University of Texas at Arlington’s employees and students will be able to use their email to send extensions, such as zip and other compressed files. In addition, faculty and staff will be able to attach larger files than before. This will be possible due to the introduction of Office 365 Advanced Threat Protection (ATP), which includes features such as safe links, safe attachments, and anti-phishing protection. Here are a few additional resources from Microsoft that explain the latest features:· Safe-Links Warning Page· ATP Safe Attachments· ATP anti-phishing policies· ATP Safe Links

TimePro Online

Published on: 04/18/2018

On Monday, May 7, 2018, the online version of TimePro, the timesheet management system, will be available to faculty, staff, and students. The previous desktop and Citrix versions of TimePro will be discontinued and faculty, staff, and students will no longer have access to those versions. The new online version of TimePro requires separate web addresses for administrative management access and time clock users.

TimePro administrators should use their NetID and password to access the administrative version. All other users will continue to use their old TimePro assigned PIN to access the time clock. If you have any questions, comments, or concerns, please contact the IT Help Desk at 817-272-2208 or submit a ticket through our self-service portal.

The New UTA Help Center

Updated on: 04/12/2018

UTA Help Center, a new resources offered by the Office of Information Technology, helps faculty, staff, students, or visitors find answers to questions across the university in one simple location. Something as simple as "How do I pay for tuition" or "How do I get a parking pass" can be quickly located on the go. UTA Help Center directs faculty, staff, students, and visitors to the appropriate department by clicking the quick links that relate to their questions.

IT System Maintenance Scheduled Every Sunday

Published on: 04/03/2018

In order to improve and maintain the efficiency of our systems, the Office of Information Technology performs regularly scheduled maintenance every Sunday from 2-7 am. This maintenance may include rebooting servers, updating critical components, and other general support functions. During this time, you may experience a temporary delay or inability to access a service.

New MyMav login page now available

Published on: 03/12/2018

The update to MyMav is complete and available to faculty, staff, and students. A new login section will display when signing into https://www.uta.edu/mymav. During the initial login, users will be required to indicate if they are students or faculty/staff member by selecting the appropriate tap before the login section displays on the page. No other changes to MyMav will be visible to the user at this time.

To learn more, please visit the MyMav Help page. Our IT Help Desk is standing by to assist you with any questions, comments, or concerns at 817-272-2208 or through the self-service portal.

SharePoint Online Coming Soon

Published on: 03/12/2018

As we continue to move forward with providing a collaborative environment for our faculty and staff, the Office of Information Technology is excited to announce the new launch of SharePoint Online. Here are a few SharePoint Online benefits:

Concurrent editing from multiple users on Word, Excel, and PowerPoint

Receive the latest collaborative tools and the ability to integrate with other Office 365 products

Do Not Respond to New Phishing Attempt

Published on: 03/12/2018

Malicious phishing attempts designed to steal NetIDs and passwords were sent to faculty, staff, and student email accounts. Please do not respond to any emails that asks you to validate or update your account information. Faculty, staff, and students should visit the phishing website to view the recent phishing examples and prevention tips. If you responded to a spam or phishing scheme by submitting your UTA password, immediately change your password and security questions. Please forward all spam and phishing emails to phish@uta.edu or spam@uta.edu. If you have any questions or comments, please contact the IT Help Desk at 817-272-2208 or through our through the self-service portal.

UTA Box Free to Faculty and Staff

Published on: 03/12/2018

Sign up for free access to UTA Box, a simple, fast, online collaboration and content sharing tool. Faculty and staff can access stored documents and files up to 25 GB anywhere, anytime, and from any device: desktop, laptop, phone, or tablet.

UTA Box is like a J:\ drive or another hard drive in the cloud! With Box sync, files from your local hard drive automatically backups to Box online. Please note that the Box Sync feature can copy files from a box account to folders on your computer. It should not be used on non-encrypted or non-University owned devices. This is to prevent unauthorized users (e.g. family members or friends) from viewing sensitive University data on personal devices.

Join today by contacting the IT Help Desk at 817-272-2208 or submit a ticket through the self-service portal. The Office of Information Technology provides this free service for UTA faculty and staff.