Frequently Asked Questions

Q: WHAT KIND OF SERVICES DO YOU PROVIDE?

A: Companion care services are designed to take over or assist in the activities that elders need to be able to stay at home safely, comfortably and with dignity. These may include fall prevention, medication and fluids reminders, light housekeeping, grooming or bathing assistance and running errands.

Q: WHAT DOES THE TERM “AGING IN PLACE” MEAN?

A: This refers to the ability of any person to grow old in their own home or that of their family. It is the opposite of institutional residential care like a nursing home. Sometimes it may mean the ability, with extra help, to stay in an assisted living facility as well.

Q: DO YOU ACTUALLY PROVIDE SERVICES IN ASSISTED LIVING FACILITIES?

A: Yes. People sometimes discover that the assistance provided in an assisted living facility is not sufficient to enable them to remain independent. In these cases, Exceptional Care provides a person to make this possible. In some states you are allowed to hire private help in an assisted living facility – or nursing home for that matter.

Q: HOW DOES THE COST OF EXCEPTIONAL CARE COMPARE WITH ASSISTED LIVING OR NURSING HOME CARE?

A: The average Exceptional Care service runs about 1/3 the cost of an Assisted Living Facility and less than ¼ of what the skilled facility would cost.

Q: CAN THIS HELP MY PARENTS CONSERVE THE ASSETS THEY HAVE WORKED ALL THEIR LIVES TO BUILD?

A: Yes. Any assets a person spends for their own care is that much less that will be available for the government to take away through Medicaid or taxes. Most families would rather see those assets spent keeping their elderly family members at home and independent rather than have them taken away to reimburse the government or be taxed as inheritance.

Q: HOW QUICKLY CAN SERVICES BE PROVIDED?

A: Generally services can be provided within 24 hours.

Q: CAN I CHANGE THE SCHEDULE IF I HAVE APPOINTMENTS?

A: Changes are easily accomplished with as little as a 24 hour notice. Our philosophy is to make the schedule work for the family not the agency. You come first. Your needs, your requests, your schedule. We will do everything possible to make sure the schedule you want is the schedule you get.