I have a winning ticket! So what happens?

You have up to 180 days from the draw date to claim your prize. For smaller prize wins, you can either claim online or visit a designated Post Office.

Larger prizes of more than £50,000 must be verified by the National Lottery Customer Care Team who will ask a series of straightforward questions about various numbers on your ticket and check the information you provide against their own records.

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If it looks like your claim is valid, the customer care operator will pass on your details to the National Lottery’s team of winner's advisors, who will quickly get in touch to set up a meeting.

I may have won but I cannot find my ticket. What happens?

The National Lottery claims to be under no obligation to pay out on any ticket that has been lost.

But in special circumstances, there is a chance that they will consider appeals as long as they are lodged within 30 days of the relevant draw if claimants are able to disclose where and when the ticket was purchased and, if possible, which numbers were played.