FilePup System Statushttps://status.filepup.net/2019-02-22T14:51:31+00:00FilePup System StatusAmsterdam is onlinehttp://status.filepup.net/incident/38/Amsterdam is back online. We will start routing traffic to it shortly.
]]>2017-06-19T12:40:00+00:00FilePup System StatusUpdate #1http://status.filepup.net/incident/37/The issue is caused by an outage in our provider's network. We are waiting on a fix.
]]>2017-06-19T09:00:00+00:00FilePup System StatusAmsterdam Outagehttp://status.filepup.net/incident/36/A major outage on our Amsterdam edge has just been reported. Traffic is rerouted to Edge-Denver until we fix the issue.
]]>2017-06-19T08:25:00+00:00FilePup System StatusConnectivity issueshttp://status.filepup.net/incident/35/UPDATE: Connectivity restored.

We are fixing connectivity issues and will be back shortly.

]]>2017-05-25T15:23:00+00:00FilePup System StatusPerformance issues fixedhttp://status.filepup.net/incident/34/We have identified the performance issue and have applied a patch. All European traffic is now slowly routed to the Amsterdam edge.
]]>2017-04-26T15:55:00+00:00FilePup System StatusPerformance Issuehttp://status.filepup.net/incident/33/We've identified a perfomrance issue with our Amsterdam Edge. While we are investigating traffic will be routed via our Denver Edge.
]]>2017-04-26T13:56:00+00:00FilePup System StatusService resumedhttp://status.filepup.net/incident/32/Service has been resumed.
]]>2017-04-12T20:15:00+00:00FilePup System StatusNetwork outagehttp://status.filepup.net/incident/31/We've experienced an outage due to configuration error in our Denver location.
Service is now being restarted.
]]>2017-04-12T20:04:00+00:00FilePup System StatusCache Pre-fill in processhttp://status.filepup.net/incident/30/We are expanding our storage capacity in west Europe to provide a better streaming experience. During the initial cache fill operation which has already begun, users might experience some buffering for videos that are not already cached. We apologise for the inconvenience. ETA is 8 hours.
]]>2017-02-10T14:15:00+00:00FilePup System StatusIssues resolvedhttp://status.filepup.net/incident/29/All network issues have been resolved
]]>2017-01-02T17:43:00+00:00FilePup System StatusTransatlantic connectivity issuehttp://status.filepup.net/incident/28/We've identified an issue with the link between our US and EU data centres. The issue causes slow downloads for all EU-based users. Invetigating.
]]>2016-12-30T08:00:00+00:00FilePup System StatusDenver outage resolvedhttp://status.filepup.net/incident/27/We believe all incidents have been resolved. Denver is safe and sound.
]]>2016-12-01T11:24:00+00:00FilePup System StatusFilePup Status System Upgradehttp://status.filepup.net/incident/26/We will be upgrading our status system to allow you to subscribe for alerts via email, as well as to provide better integration with our monitoring systems for live updates of the status page. The ETA on the procedure is 60-120 minutes, during which the status page will not be accessible.
]]>2016-12-01T11:21:09+00:00FilePup System StatusUpdatehttp://status.filepup.net/incident/25/We've received a confirmation from the data centre that a fix has been applied.
Connectivity is now restored, we will continue monitoring for now.
]]>2016-12-01T11:06:00+00:00FilePup System StatusDenver outage not resolvedhttp://status.filepup.net/incident/24/Unfortunately, connectivity in Denver has not been restored to a fully operational state. We are waiting on an update from the techs on site.
]]>2016-12-01T10:51:00+00:00FilePup System StatusDenver is back onlinehttp://status.filepup.net/incident/23/Our Denver location is back online. The outage was caused by the network in the datacenter.
]]>2016-12-01T09:42:00+00:00FilePup System StatusDenver outagehttp://status.filepup.net/incident/22/An outage affecting our website, database and storage pool occured 10 minutes ago. We are investigating.

UPDATE:
We are back online.

UPDATE2:
Down again.

]]>2016-12-01T08:42:00+00:00FilePup System StatusUPDATE 2http://status.filepup.net/incident/21/The network issue has been solved.
]]>2016-09-11T09:41:00+00:00FilePup System StatusUPDATE 1http://status.filepup.net/incident/20/The issue appears to affect Cogent users in eastern Europe. We hope it will be resolved in the following hours.
]]>2016-09-10T20:48:00+00:00FilePup System StatusNetwork outagehttp://status.filepup.net/incident/19/A network outage that seems to affect part of Europe has been detected by our network monitoring tools. We're still investigating. At the time there is no estimate on the scale of the outage. We will update soon.
]]>2016-09-10T20:02:00+00:00FilePup System StatusMajor outagehttp://status.filepup.net/incident/18/We are down due to a major outage at our data center. Cause is not yet identified.
]]>2016-06-18T23:09:00+00:00FilePup System StatusDenver location performance issueshttp://status.filepup.net/incident/17/Earlier today we experienced an outage in our Denver location which affected both our edge cache and database. At present all systems are back online. We continue monitoring.
]]>2016-06-13T20:56:00+00:00FilePup System StatusPower circuits and network upgradehttp://status.filepup.net/incident/16/An upgrade on our power circuits and network interfaces will be performed in our Amsterdam #2 datacenter. We have already rerouted all traffic from this PoP to our Amsterdam #1 PoP to ensure no impact on user experience.
]]>2016-04-05T00:43:00+00:00FilePup System StatusUnexpected downtimehttp://status.filepup.net/incident/15/During the maintenance window a bug in our monitoring system manifested itself and rendered our service inaccessible for a period of 30 minutes, during which our database was overloaded. We apologise for the situation. A patch has been pushed for testing and will be implemented in the following hours.
]]>2016-03-16T13:00:00+00:00FilePup System StatusAmsterdam #1 Edge Cache - Power supply and connectivity upgradehttp://status.filepup.net/incident/14/Our bandwidth provider at our Amsterdam DC will be performing a bandwidth upgrade on their routers and switches. Along with this improvement there will be a switch to a new, more powerful power circuit.
The upgrade will affect our Amsterdam #1 edge cache servers which will be offline during this maintenance. The expected downtime could reach up to 3 hours during which all traffic will be automatically redirected to our Amsterdam #2 point of presence. Our team has ensured that this part of our European infrastructure is capable of taking the load of the region without interruptions or negative side effects on service performance. As such there are no expectations of service disruption or service downtime, and the redirect will be performed ahead of the maintenance's start to ensure customers which are currently downloading large files won't be interrupted in the middle of their downloads.
]]>2016-03-15T13:31:00+00:00FilePup System StatusUpdate #2http://status.filepup.net/incident/13/We've successfully upgraded the geo location server. All services are fully operational.
]]>2016-02-08T14:35:00+00:00FilePup System StatusUpdatehttp://status.filepup.net/incident/12/We've successfully upgraded the database server. Uploads have been reenabled.
]]>2016-02-08T14:27:00+00:00FilePup System StatusDatabase & Geo location services infrastructure upgradehttp://status.filepup.net/incident/11/Our team will perform a network upgrade of our database and geo location servers to resolve issues with temporary slow downs.
In the final stage of the upgrade file uploads will be disabled for a brief moment.
We do not expect any downtime during the upgrade.
]]>2016-02-08T12:28:00+00:00FilePup System StatusLight network attackhttp://status.filepup.net/incident/10/We are monitoring a DDoS attack attempt on our Denver Edge location.
No performance impact has been noticed. We will continue monitoring.
]]>2016-01-27T16:46:00+00:00FilePup System Status[UPDATE] Transcoding engine upgrade completehttp://status.filepup.net/incident/9/We've successfully upgraded the video transcoding engine. All transcode workers are back online. All pending videos on the queue will be converted as soon as possible.
]]>2016-01-21T12:07:22+00:00FilePup System StatusTranscode engine upgradehttp://status.filepup.net/incident/8/We are performing an upgrade to our transcoding engine. All unprocessed videos will begin processing shortly.
]]>2016-01-21T10:54:00+00:00FilePup System StatusSeattle Edge in productionhttp://status.filepup.net/incident/6/We've successfully deployed our Seattle Edge. Northern US users will experience lower response times and a faster, more stable connection.
]]>2016-01-10T09:49:00+00:00FilePup System StatusSeattle Edge Deploymenthttp://status.filepup.net/incident/5/We're deploying our new edge cache in Seattle. During it's initial sync a degradation in both Denver & Chicago edges is expected.
]]>2016-01-09T21:55:00+00:00FilePup System StatusStorage pool operationalhttp://status.filepup.net/incident/4/We've resumed service. We will be monitoring the performance of the pool.
]]>2016-01-08T13:27:00+00:00FilePup System StatusUpdatehttp://status.filepup.net/incident/3/Storage Pool is now online and we are preparing to resume the service
]]>2016-01-08T13:15:00+00:00FilePup System StatusStorage Pool physical migrationhttp://status.filepup.net/incident/2/Our storage pool is being moved to a new data centre. The service will not be operational in the mean time.
]]>2016-01-08T09:43:00+00:00FilePup System StatusStorage pool performance degradedhttp://status.filepup.net/incident/1/We've identified a connectivity issue in our storage pool. Investigation in progress.
]]>2016-01-07T23:57:00+00:00