"After a fall where I was unable to get up and contact anyone for help, I now feel secure and happy that I will be able to get help if it happens again" Mr M– Clenchwarton

"Thank you most sincerely for the works carried out. We feel much safer in the home, especially in the bathroom and outside with the grabrails, key safe and door chain. All of the work done is of the highest quality.” Mr M – Dersingham

“Thank you for always being there for us. It has made me less anxious knowing you are there when I leave Jason on his own for shopping and meetings.” Mrs S – Littleport

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Careline Community Service

Established in 1986, Careline Community Service has rapidly evolved to become one of the most recognised and trusted suppliers of telecare in the region. At the end of 2015 Careline had in excess of 4600 clients across Norfolk and parts of Cambridgeshire and Lincolnshire. Our UK based call centre provides assistance 24 hours a day, 365 days a year giving you and your loved ones complete peace of mind. Our highly trained staff will have access to the data you supply and will know who you are the minute your pendant is pressed, responding on average within 16 seconds.

In addition to Careline, we expanded our services based on the needs of the older and vulnerable residents within the community. We know that it can be increasingly difficult as we get older, to manage those jobs around the home. Finding someone trustworthy and willing to undertake those tasks is not always easy and that is why we developed our handyperson service

We can also provide advice, guidance and information on other local organisations and signpost you to alternative services which may be of use.