Our next OC GLA-LIG meeting will be Thursday, June 30th, at the Automobile Club of Southern California (ACSC) Administrative offices in Costa Mesa. I am excited to let you know this will NOT be your typical LIG meeting. At most LIG meetings, there is a speaker who shares some theory about an ITIL area, and as members we sit and listen. Not at this meeting. This meeting will be a working workshop in which fellow members will candidly present current ITIL-related challenges, and we will be asked as a collective LIG organization to help address the problems and provide recommendations – a no-nonsense, hands-on meeting which deals with real-world issues!

Tony Van Son, Senior Data Center Manager at ACSC, and John Patino, Change Manager at ACSC, have agreed to share some of the current real world issues they are facing in the implementation of Change management, and as LIG members we will be asked to assist with ITIL-based recommendations. LIG members helping LIG members!