Dear Madam*Sir**I am a Brazilian citizen, and I watch ESPN and ESPN* via a provider wit...

GetHuman2145802's customer service issue with ESPN.com from February 2019

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The issue in GetHuman2145802's own words

Dear Madam*Sir**I am a Brazilian citizen, and I watch ESPN and ESPN* via a provider with the name "Sky TV Brasil" in my country.**Well ... I like to watch the Grand Slam tennis tournaments, NBA and American football. Additionally, the Olympic Games.**It so happens that in all tennis games, some NBA games and all Olympic games, the audio is in Portuguese, even though I set the TV language to English.**I just contacted Sky TV here in Brazil, and they claim it is your fault, that it is YOU that send to them the programs in Portuguese, which I find very odd.**Just to let you know: it is absolutely annoying and aggravating having to listen to the stupid and moronic audios of the Brazilian commentators, usually former loser players or athletes with no projection at all when they were playing.**Oddly enough, the best Brazilian narrators are in American football, where ironically I can get (thank God !!) the original delightful audios.**Please allow us Brazilian people fans of sport to be able to listen to the original audios, if this is actually a decision that comes from you (not to send to Brazil the audios in English).**What also strikes me is that your ESPN agency in Brazil, even though it has a site, it has NO "customer service e-mail contact" or something like it. I had actually to call them (** ****-****) and ASK for an e-mail (Lucas Diniz).**If you want to call me re this topic, you can reach me at:** ** ** ** *****-******Thanks in advance,*sincerely,*Carlos Flechtmann

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