Questions & Answers

I have a 19yr old GE electric Oven. Model - JDP37G0T1BB The oven does not heat to the proper temperature. Ex. - I set it at 400, and it does not go above 260. I replaced the heating element. Is there a way I can determine if this may be a sensor of thermostat issue w/out having to buy both, or trial and error? Is there anything else it could be? Adam

ANSWER Hello Adam,
The sensor WB21X5301 should read about 1100 ohms of resistance at about 70°F. If it reads good, turn the power off to the unit and open the control panel. Find the terminal on the control labeled BAKE and remove the wire. Make sure the wire cannot contact ground or any other connector and reconnect power. Set the unit to bake and test for 120Vac at the terminal. If no voltage is there, the control has failed. If 120Vac is there, the other side of the circuit, (the wire you disconnected), should have 120Vac on it. If it does, the element is failing. If it doesn't, you need to trace the circuit to locate the bad connection. This can be at the terminal block, the wall outlet, or the breaker.