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Room was excellent, cuisine was good, waiters/waitresses were friendly (once they got to know you). There was, however, a lack of genuine warmth and responsiveness to a)infants and b)dietary needs. I could go on about excellent cleanliness, nice choice of afternoon snacks etc. etc. but the previous reservations obviously detracted from all this. Pity! Tip: rather than pay for mineral...

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Thank happyholidays8

activehotel, Inhaber at Activehotel Bergkonig, responded to this review

Hello,
thank you for your positive feedback and your good rating concerning the room, the cuisine and our staff.
It is a pity, that you had a bad feeling about our responsiveness to infants and dietary. As you may have seen on previous reviews, we normally get a very positive feedback to dietary. It is neither a problem for our...

We have just returned from a stay of 11 nights at the Activehotel Bergkonig in Neustift and had a fantastic time. The hotel is in a very good location, close to transport and village centre, but away from the main road and so very quiet in that respect. We had a superior family room for four of us. Space was...

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3Thank A TripAdvisor Member

activehotel, Inhaber at Activehotel Bergkonig, responded to this review

Hello,
your very detailed review is much appreciated!
We want to thank you for your huge compliment regarding our kitchen. We are really happy, that you enjoyed the breakfast as much as the afternoon snack and the dinner. Especially we were glad to read, that your daughter loved the vegan menu.
Thank you also for describing our staff as "excellent...

We were given a very friendly welcome when we arrived, and staff were friendly and helpful throughout our visit. We had a very large and comfortable room, breakfast was good, supper was above-average, the free Kaffee und Kuchen in the afternoon was OK. The hotel has a swimming pool and sauna. The whole atmosphere was relaxed and pleasant. Very good...

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Thank HaNosseah

activehotel, Inhaber at Activehotel Bergkonig, responded to this review

Hello,
thank you for your great feedback.
We are glad, that you enjoyed your stay with us that much.
Thank you for all your kind words regarding our staff and our cuisine.
We would be very glad to welcoming you soon again,
kind regards from the Stubai Valley
Fam. Siller & Bergkönig Staff

Hotel well situated, large well equipped rooms (superior) very clean. Food good on the whole buffet brilliant however a few evening meals not a good choice for vegetarians of which there was 2 out of 4 of us who stayed. Pool and Sauna food according to 1 of us who tried it. Rudi excellent and also must recommend Justin the...

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Thank Jean H

activehotel, Inhaber at Activehotel Bergkonig, responded to this review

Hello Jean,
thank you for your very positive feedback. We are happy, that you enjoyed your stay with us.
Thank you for compliment our barchef Rudi and our waiter Julian - they always take a lot of care.
It is a pity, that a few evening meals your were not satisfied with the vegetarian menues. Our chef always tries to...

We recently stayed for 2 weeks. Hotel is in beautiful Stubaii valley in Neustift. Excellent food and service. Staff work hard to make sure everything is comfortable for you. Lovely views of mountains from rooms which are spacious. Good pool and sauna area.

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1Thank philcardevon

activehotel, Inhaber at Activehotel Bergkonig, responded to this review

Hello,
thanks for the significant feedback.
We are happy, that you enjoyed your 2 weeks stay with us that much.
Thank you for all your compliments regarding our staff, the food and the service.
We would be very happy to welcoming you once again in the Stubai Valley
kind regards
Fam. Siller & Bergkönig Staff

A second visit to this hotel enables a slightly more objective view, untainted perhaps by the enthusiasm of a first visit. As before there is much to commend this hotel: it is clean, well maintained, has good facilities and you'd never go hungry or thirsty. But there are a few areas which didn't appeal. This year we had a room...

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5Thank CaptainPicard_7

activehotel, Inhaber at Activehotel Bergkonig, responded to this review

Dear Peter,
In spite of your lot of concerns we are happy you enjoyed your 2 weeks stay. We always aim to make our clients holidays as memorable and enjoyable as possible and if you had raised your grievances with us immediately we would have been only to happy to do our best to rectify the situation.
We were really...

Nice place, nice people, nice food. Service was good, room was nice, and the staff went out of their way to help. Overall a fantastic value!
Trip to the Stubai Glacier sking is more than 30 minutes on the shuttle during busy times so be prepared. Even with the trip, we would definitely stay here again.

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1Thank USinCH

activehotel, Inhaber at Activehotel Bergkonig, responded to this review

Thanks for your great review.
We are happy to hear that it was "overall a fantastic value".
Thank you also for the nice compliment regarding our staff.
We would be happy to welcome you soon again,
kind regards
Fam. Siller & Bergkönig Team

Spent a week at this hotel with my family whilst skiing on the nearby glacier, and had an absolutely fantastic experience. Our suite was first class, beautifully decorated, perfect temperature, lovely bathroom with underfloor heating and luxurious toiletries.
The restaurant meals were faultless. An extensive buffet breakfast, and the six course dinner every night was superb and wonderfully presented. I...

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2Thank Susannah P

activehotel, Inhaber at Activehotel Bergkonig, responded to this review

Thank you for the great review.
We are glad that you enjoyed a "fantastic stay" with us.
Thanks for the compliments regarding our suites and our kitchen.
We would be very happy to welcome you once again,
kind regards from Neustift
Fam. Siller & Bergkönig Team

We spent a wonderful holiday, walking in the Stubai valley & mountains and staying in the Activehotel Bergkönig. The hotel is in an excellent position, being an 8 minute walk to the village centre and 2 mins from the bus stops. The hotel is spotlessly clean, has attractive, comfortable rooms and a good ambience. The staff were all very friendly...

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3Thank 11quantum11

activehotel, Inhaber at Activehotel Bergkonig, responded to this review

Hello,
thank you for rating our hotel on tripadvisor.
We are happy that you spent a wonderful holiday with us.
Thank you for the amazing compliment regarding our kitchen.
We are so lucky to hear that it was the best food in Austria you had so far.
We feel sorry that it took us so long to resolve your problem...

We have just returned from a week's walking holiday at this hotel. We had a lovely time. The staff were so helpful, the room (superior) was large and comfortable, and the food was excellent. I have to have a gluten free diet as I have coeliac disease. I was given a choice of a variety of gluten free breads at...

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1Thank Stayhere2015

activehotel, Inhaber at Activehotel Bergkonig, responded to this review

Hello,
thank you for your great feedback.
We are happy to hear that you enjoyed our gluten-free meals for you.
Thank you for your compliment regarding our staff - we always give 100%
to make our guests stay unforgettable.
We wish you all the best and we would be glad to see you once again,
kind regards from Stubai Valley...

Additional Information about Activehotel Bergkonig

Price Range:
RM789 - RM1,494 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — Activehotel Bergkonig 4*

Number of rooms: 33

Reservation Options:

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Also Known As:

Activehotel Bergkonig Hotel Neustift Im Stubaital

Hotel Style:

#1 Family Hotel in Neustift im Stubaital

#3 Romantic Hotel in Neustift im Stubaital

#9 Luxury Hotel in Neustift im Stubaital

#10 Spa Hotel in Neustift im Stubaital

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