Indiana Professional Licensing Agency

The two types of error corrections are uncorrected errors and processed records errors.

Uncorrected errors are records that were flagged after the validation process of the file upload. These prescription records were rejected and did not make it into the database with the other records contained in the file, and are not visible on INSPECT Rx History Reports. Typically, the record is missing or has invalid information or a missing segment.

Errors within processed records made it through the validation process, and are visible on the INSPECT Rx History Reports. These errors occurred at the pharmacy level when incorrect information is entered into the pharmacy software system.

Upload Error Correction

It is the responsibility of each Pharmacy to correct ALL outstanding errors from file submissions to remain compliant with the Indiana Board of Pharmacy. Prescription records marked "uncorrected errors" do not make it into the INSPECT database.

The PMP WebCenter will validate each record and reject only those records which do not meet the validation requirements. Processing time takes 24 hours. Please be sure to check back the next day to view if your file processed successfully and if there were any errors. The pharmacy can view and correct each rejected prescription record through the PMP WebCenter.

The following guide are step-by-step instructions on how to correct outstanding errors from file submissions: