Syntrus Achmea

Syntrus Achmea Real Estate & Finance finances, develops, and
invests in real estate and mortgages on behalf of pension funds and
other institutional investors, managing more than €20 billion for its clients.

Using ServiceNow, the IT operation has become a business enabler for
the organisation. Syntrus Achmea has removed its reliance on external
contractors, creating an in‑house IT team that is a control centre for
driving compliance, delivery, and innovation—increasing release volume
by 50% in just three months.