Every business will be an AI-first business

For the past few decades, every ten years a major disruption has occurred that altered the digital landscape: from the PC revolution of the 1990s to the internet boom of the 2000s and the mobile-first rise in the 2010s. Each development brought powerful opportunities for businesses that were smart enough to change.

So what is next? Avanade’s view is that very soon we will need to focus first on artificial intelligence (AI) – a broad collection of technologies and processes that has become a reality. AI is already adding value to businesses, as well as becoming ever more affordable and accessible.

“Humans are allergic to change. They love to say, ‘We’ve always done it this way.’ I try to fight that.”