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WBAL-TV 11 News I-Team did not find much activity at the Cockeysville location of the Mark Downs office furniture store. The I-Team went there after hearing from a customer who was having trouble tracking down an executive office chair he ordered a couple of months ago.

"(The) last couple of weeks, I've been trying to reach the company. They say someone would call me back -- never did," customer Sam Cancila said.

According to the Mark Downs website, the business has been family owned since 1933, offering the best values in new, used and gently abused furniture.Cancila said he decided to go to the store and talk to the owner. He said a crowd of customers were in the parking lot and had lots of questions.

"How come he's not making good on my order? It was a legitimate purchase," Cancila said.

On the front door, a sign tells customers Mark Downs is closed temporarily for inventory.

It gives the owners name where you can send an email and the name of an attorney. When I-Team reporter Barry Simms knocked on the door, the owner came out.

"I'm Steve Rosen. You are trespassing and I will call the police. You must go on the other side of the bridge. I have nothing else I can say or will say to you," owner Steven Rosen said.

Simms reminded Rosen about the sign on his door directing questions to his email address.

"I will not talk to you sir. I have no other comments I am legally allowed to say, so there are no other comments. You are trespassing and I will call the police unless you move across the bridge. This is private property. I am very sorry," Rosen said.

The customer the I-Team spoke with said he contacted the lawyer for Mark Downs and was told to expect information on how to file a claim from the bankruptcy court.

The I-Team attempted to reach the attorney, but his office said he was out of town.