Help Desk hours may change based on library hours.
Student-staffed desk may be available outside of these hours.

Knowledgebase

Clearing the Cache and Cookies in Major Browsers

Posted by Mark Cross on 09 August 2017 10:22 AM

Clearing the Cache and Cookies in Major Browsers

Clearing the cache and cookies in a browser is a possible solution to incorrectly loading web pages, errors, and forms that are broken or won't show up.

If you are clearing the browser to get rid of a malicious message or popup, or if you would like to clear your entire history instead of just the cache or cookies, during the last step, select the options to clear browsing history as well as cache/cookies.

Click on the three-dot menu on the top-right of the page.

Hover over History, then in the new context menu that appears, select History.

On the top-left of the chrome://history page, select Clear browsing data.

This window allows you to select the time range and other options for clearing. You can clear more than just this, but for our purposes, we can just select Cookies and other site data. Once you've made your selection, click Clear Browsing Data. Then you're done!

Click on the hamburger menu in the top-right.

Select the History button, then select Clear Recent History

This window allows you to select additional options and the timeline to clear. You can clear whatever you'd like, but for our purposes to just clear the cache, select Cookies and Cache, then select Clear Now. Then you're done!

With Safari open, navigate to the toolbar and select History. Then, select Clear History...

In the popup window, select Clear History. For Safari, this is will clear the cache/cookies as well as browsing and download history. Then, you're done!