Privacy Policy

Your Privacy

Your Privacy is Very Important to Us

To better protect your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. This notice applies only to information submitted to Mvix(USA), Inc., during the registration process and purchases made on this website. In connection with your transaction, Mvix(USA), Inc. may obtain information about you as described in this notice, which is then handled as stated in this notice.

Information Collection and Use

During the account registration process or when purchases are made on this website, the customer will be required to execute a contract in which he/she provides personally identifiable contact information (such as name, address, telephone and email address). We use this information to fill in orders, to send in personal promotions (like coupons), to contact the customer regarding incomplete contracts, to perform our business and to notify the customer about our other products/services. We communicate with users on a regular basis to provide requested products and services.

Credit Card & Other Financially-Sensitive Information

We, at Mvix (USA), Inc. provide our customers with an option to make purchases via the secure transaction systems of Paypal (www.paypal.com). Paypal protects sensitive financial information using state-of-the-art encryption, so your data is not available to anyone. Visit Paypal Security Center to learn about how your credit card and financially-sensitive information is protected by its proprietary technology.

Information Sharing

Mvix(USA), Inc is not in the business of selling or trading personal information of its customers. However, in order to better serve you, we may disclose non-public personal information about you (i.e., your name, address and phone number) to non-affiliated third parties when required or permitted by law. Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website. We partner with other third parties to provide specific services on behalf of MviX (USA), Inc. For example, we may occasionally engage a marketing company to assist us in sending out promotional material. In such instances, we may share names or other contract information that is necessary for the third party to provide such services. Please note that these third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Ownership of the Information

Customer contract information, including your name, e-mail address, home address and phone information becomes the property of MviX (USA), Inc./ www.mvixusa.com once it is received in our database. Moreover, data and information on customers who purchased our product(s) becomes the property of Mvix (USA), Inc. We do not collect and STORE financially-senstive (e.g. Credit Card Information) information in our databases. All Credit Card Information is discarded upon successful completion of the order.

Mvix and its Websites

Browsing our websites

If you browse through our websites without entering any personal data, we may gather and sort certain information about your visit. This information does not identify you personally and cannot be linked back to you unless you decide at some point to identify yourself. If you are only browsing, we collect the following information: the date and time you access our site, the pages you visit, and, if you linked to our website from another website, the address of that website.

Use of COOKIES on our website

By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. Persistent cookies enable us to tract and target the interests of our users to enhance the experience for users of our site. Some of our business partners (advertisers) may also use cookies on our site. However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising.

Communications from the Site

We send members occasional information on products, services, special deals, etc. Out of respect for the privacy of our users we present the option to not receive these types of communications. On occasion it may be necessary to send out a service related announcement.

Links

Our website contains links to other sites, mainly sites that have any relevance to our products and services. Please be aware that we, Mvix (USA), Inc., are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Mvix (USA), Inc., and its websites.

Your Options

Our customers are given the opportunity to opt-out of having their information used for purposes not directly related to our products/services either at the time of purchasing our products or on subsequent emails from the company. If you prefer not to receive marketing and promotional information from Mvix (USA), Inc., you may opt out of that communication; that is, you may direct us not to make those communications (other than disclosures permitted/required by law). If you wish to opt out of such communications, you may submit that choice through our website: http://support.mvixusa.com.

Notification of Changes

If we decide to change our privacy policy, we will post those changes in this privacy statement, on our homepage, and any other places we deem appropriate so that our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use any personally identifiable information in a manner different from that stated at the time of collection we will notify the user or visitor via email. Users will always have a choice as to whether or not we are able to use their information in this manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a notice of such changes. In addition, we will also email users who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Service matters at Mvix. We value our clients above anything else, and are dedicated to ensuring delighted customers. Since inception, our commitment to delivering innovative solutions has put the Mvix brand at the forefront of the digital display system and digital entertainment industries. In 2012, the company was honored on the prestigious INC5000 List of Fastest Growing Companies in America.

If, for any reason, your order does not arrive in perfect condition or you are not completely satisfied with any of our products – simply return it within 30-days of the invoice date for a refund. All unopened returns receive a complete 100% refund (shipping costs are non-refundable). All returned or exchanged items must be in their original box and include packing material, manuals and all accessories.

Our Service Philosophy

Mvix guarantees usage and compatibility satisfaction with its product. Our 100% satisfaction guarantee posits that if we are unable to “prove” a satisfactory performance of the product with a test file or process, we refund 100% of the purchase price. Mvix Products are known worldwide for their extensive compatibility and flexibility. Given this characteristic, we always run the risk of forming unrealistic expectations. We put considerable effort in providing the correct information, so as to form accurate impression about our products and their features.