How Do I Discontinue It?

When you leave Queen's University as either an employee, faculty or as a student, you will lose access to the use of the Support Centre. We will still assist in the use of the Solus / HR Self Service and any other pre-agreed service access (faculty and alumni email)

Windows computers use BitLocker and Macs use FileVault to fully encrypt the hard drive

System Requirements:

Macintosh: running OS X 10.7 or newer

Windows 7 Enterprise or Ultimate

Windows 8.1 Pro, Enterprise, or RT

Windows 10 Pro, Enterprise

If your computer does not meet the System Requirements you will need to have your operating system upgrade.

Computers requiring an Operating system Upgrade will be upgraded to Windows 8.1 Enterprise or Windows 10 Enterprise

Loaner laptops available to any staff and faculty member who requires a Queen's owned computer to be upgraded in order to support Window Bitlocker encryption - available until January 1, 2017 (loaner laptops for encryption are limited and appointments will be required)

Governing IT Policies

Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service:

IT Services acknowledges that Queen’s University is situated on traditional Anishinaabe and Haudenosaunee Territory. We are committed to effective resource stewardship, championing inclusivity and creating a culture of sustainability.