FAQ

Frequently Asked Questions

What time is check-in?

Check-in is at 4:00 PM PST, but we do our best to accommodate any early arrivals. Early Check-in before 1pm is $55 additional and is offered when there is availability. If you arrive to the hotel early, we are happy to take care of your belongings and deliver them to your room for you when it is ready.

Do you offer parking and how much does it cost?

We offer valet parking at $45 per night. We are happy to provide other self-parking lot options upon arrival.

Do you have space to host our party or corporate meeting?

Yes we do! Call our sales department today 619-814-5712.

Do you do anything special for birthdays, anniversaries or romantic getaways?

Our team of Personal Concierges are happy to help you celebrate your special day with unique enhancements, whether it be a bottle of Prosecco on ice waiting for you, balloons and cake, or a romantic turndown, we can make this stay something even more memorable for your visit.

Creativity is our specialty - we recently organized having a caricature artist come in to do a portrait of our guests and unbeknownst to one of the guests, he was drawing the boyfriend proposing to the girlfriend. To her excitement, the artist turned the drawing around and before she realized it, her boyfriend was down on one knee. They join the ranks of the many guests who have used the Keating for their engagement.

Do you have a restaurant on-site?

Although we do not have a Keating restaurant, we are within walking distance to literally hundreds of dining options. The Gaslamp District is the most densely packed neighborhood of restaurants, bars and nightlife. There is a restaurant that will cater to all of your desires, with always a little Cali flair of course.

Are you close to the Convention Center?

We are within walking distance to the Convention Center and for the past ten years, thousands of guests have enjoyed the Keating as a counterpoint to their hustle at the Convention Center. We are happy to accommodate your participation in the convention from accepting packages pre-arrival, to storing your luggage while you attend the final day after your departure.

Is the Keating Pet-Friendly?

The Keating is happy to accept pets. We charge a one-time nonrefundable pet fee of $100.