Contact Us

Note: If you are a Blue Cross and Blue Shield customer and need to reach us by phone, please use the telephone number(s) on the back of your ID card. If your ID card is not available, you may use the Customer Service telephone number below.

Customer Service Telephone Numbers

Customer Service for Your Plan

M-F (9:00 a.m. - 5:45 p.m. Eastern)

Blue Cross and Blue Shield of Florida Members

1-844-594-6011

M-F (9:00 a.m. - 5:45 p.m. Eastern)

Grievances

To file a grievance related to ACA Section 1557 please complete the form and mail to: