Uncle Bob's Cares WhatOur Customers Think!

189 Customer Ratings

(4.5 out 5)

Helpful/Friendly Staff

4.7

Appearance/Cleanliness

4.4

Expectations

4.3

Satisfaction

4.4

Likely to Recommend

4.5

25 Customer Reviews

4.9 out of 5 stars

By Cleopatra

Highland Falls, NY

March 23, 2016

Ive used a storage unit before and they were misleading and not clear about storage rules and regulations. My experience at bobs was top notch. I mostly dealt with shamus who was extremely knowledgeable and very helpful. If i ever needed to use a storage unit again, it would be bobs.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Anonymous

NY, NY

February 25, 2016

I have dealt with Shamus and he was very helpful & polite! True asset to your team.

Staff

4.8

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Middletown, NY

December 24, 2015

As a business owner of a DJ company I notice the above and beyond nature of management and employees and I appreciate that you have AMAZING personal at this location and in Middletown where we also rent from you there as well.
Thank you and Happy Holidays from R4R Entertainment!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Jack

NY, NY

November 23, 2015

The storage room was clean with no animals able to get in, which is important because we use the storage room for 2 years.
One of your managers had to explain the manual lever I needed to use to get the door open.

Staff

3.7

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.0 out of 5 stars

By Harvey

Monroe, NY

September 25, 2015

Good service, but much too expensive

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.8 out of 5 stars

By Anonymous

Ridgefield, CT

August 27, 2015

we needed space, you offered several selections, we had our needs fullfilled

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tracey

Tuxedo, NY

August 26, 2015

Many times I have come to my storage lot in the winter months and the security gate is wide open, I think the gate has trouble in the cold weather, this irritates me. The lot should not be unprotected

The gates have been open without having to punch in the last few times, would feel more secure about my unit given the money I'm paying for the unit.
Second, the times allowed to access the unit should be extended. Multiple time I have had to access after hours or had to leave an event early to get back by 9.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Stephanie

Harriman, NY

June 29, 2015

Uncle Bobs is great. My only issue is the insulation that covers everything. If that could be fixed then my satisfaction would be through the roof.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Elizabeth

Monroe, NY

June 23, 2015

Customer service was outstanding

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By George

Central Valley, NY

April 27, 2015

I have used your facility in the past and I have to say Shamus is a gentleman and a all around great guy.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tanya

Highland Falls, NY

March 26, 2015

Shamus was and is always extremely informative and was very very helpful in every aspect of the process, his assistant manager was also helpful. When we did show our drop off of our merchandise and when we came in the next day complete our transaction. This is my second time and I was going to use Bob's service whenever needed

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Maria

Central Valley, NY

January 23, 2015

I wished the facility in Harriman NY opened earlier. I needed access to the office and wanted to proceed earlier than 9 AM. The hours were posted, however.

Staff

4.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Patricia

Sloatsburg, NY

December 30, 2014

It was a pleasant experience as it is my first time renting storage space.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Paul

Highland Mills, NY

December 23, 2014

Seamus is excellent

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.7 out of 5 stars

By Yvonne

Glen Allen, VA

September 23, 2014

Mrs Kolbe was superb! Her supervisor also. One thing was that there was a lot of flakes on the ceiling of my storage unit. Some of it fell on my furniture.
However apart from that the experience was great.

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Alex

Malden, MA

April 23, 2014

the harriman facilty manager is very helpful and friendly

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tanya

Highland Falls, NY

March 23, 2014

Shamus was Absolutely A wonderful Helpful Friendly Professional employee. whether He Was On The Phone OR In Person He Took The Time Needed To Give Us The Best Serves. thank you

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Pinkie

Brooklyn, NY

February 26, 2014

I underestimated my needs in one storage area and the Representative assisted me in securing another storage area immediately with no issues.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Bob

Harriman, NY

December 20, 2013

I have used Uncle Bob's before and as a consequence had established a set of expectations. Uncle Bob's met these previously established expectations.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.1 out of 5 stars

By Alison

Sugar Loaf, NY

November 30, 2013

the insurance requirements are far more intense than any other storage facility we have used over the years, and the initial check-in was a little o.t.t. - can't be listing every single item we are intending to store (a chair. and another chair. and a table. and oh, another chair...) but all in all a very functional and efficient service. Thank you and we will definitely be using your facilities again.

Staff

4.2

Cleanliness

3.3

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Arthur

New York, NY

November 28, 2013

as a customer for many years all I can say is that your overall sevice and your representatives were all first class ! excellent all around . THANK YOU

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Enrique

Monroe, NY

October 29, 2013

none, great job !!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Harriman

Living near the Hudson river comes with great perks - and great storage opportunities for all of the gear that comes along with water and other outdoor sports! The storage units at Uncle Bob's Self Storage come in a variety of sizes, and some of them offer drive up access for your convenience. If you need a place for extra household items or gear for you next trip to Harriman State Park, Uncle Bob's Self Storage will likely have everything to meet your needs.

Serving the Communities of:

Harriman, Central Valley, Kiryas Joel
10917, 10950, 10930

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!