Commissions and Compensation

Once you are licensed and your appointments are made, send the following forms to the Cigna HealthCare Commissions Department. You can get these forms from your local sales office or at the Cigna HealthCare Commissions Department:

Customer acknowledgement form (for all funding arrangements)

Producer acknowledgement form (signed by broker/agent)

Producer contract agreement

Keep in mind that we must receive these forms before commissions are paid.

Payment scheduleWe pay commissions twice a month and only after receiving the applicable premium payment.

To make sure you get your commission payments, please report any change in address to the Cigna HealthCare Commissions Department and to the state Department of Insurance. The Broker of Record Changes requires newly complete forms. Contact your Cigna sales representative for more details.

All commission inquiries go to the Cigna HealthCare Commissions Department by calling toll-free 1.800.903.7711, Monday through Friday, 8:00 am to 5:00 pm EST. You can also reach us via email at producercommissions@cigna.com or send a fax to 646.753.6549.

For direct deposit of your commission payments, contact the Cigna HealthCare Commissions Department at 800.903.7711 and ask for an authorization form.

Bonus program for salesCigna rewards successful brokers with bonus incentives. Cigna HealthCare offers a national bonus program for group health insurance brokers that increase their sales. Contact your Cigna HealthCare sales representative for more details about how our bonus program can supplement your regular commissions.

Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC). In Arizona, individual HMO plans are insured by Cigna HealthCare of Arizona, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Group Universal Life (GUL) insurance plans are insured by CGLIC. Life (other than GUL), accident, critical illness, and disability plans are insured or administered by Life Insurance Company of North America, except in NY, where insured plans are offered by Cigna Life Insurance Company of New York. All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.

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