Waves of change : business evolution through information technology by James L McKenney(
Book
)9
editions published
between
1994
and
1995
in
English
and held by
637 WorldCat member
libraries
worldwide
Waves of Change examines how management teams at American Airlines and Bank of America, starting in the 1950s, developed IT
designs that changed the rules of the game for their competitors. From these cases, the authors craft a framework for an IT-driven
strategy that rings true in industry-leading contemporary transformations at American Hospital Supply/Baxter Travenol, Frito-Lay,
and United Services Automobile Association (USAA)

Framebreak : the radical redesign of American business by Ian I Mitroff(
Book
)6
editions published
in
1994
in
English
and held by
570 WorldCat member
libraries
worldwide
Reveals nothing less than a total, broad-ranging reconceptualization of American business can save corporations from rampant
upheaval and turmoil

Creating a dialectical social science : concepts, methods, and models by Ian I Mitroff(
Book
)13
editions published
in
1981
in
4
languages
and held by
251 WorldCat member
libraries
worldwide
The depth, intensity, and long-standing nature of the disagreements between differing schools of social thought renders more
critical than ever the treatment of dialectical reasoning and its relationship to the social sciences. The nature of these
disagreements are deeply rooted in fundamentally differing beliefs regarding, among many things: (1) the nature of man, (2)
the role of theory versus data in constructing social theories, (3) the place and function of values versus facts in inquiry,
etc. It has become more and more apparent that such fundamental differences cannot be resolved by surface appeals to rationality
or to consensus. Such for it is precisely the definitions of appeals are doomed to failure 'rationality' and 'consensus' that
are at odds. That is, different schools not only have different definitions of rationality and consensus but different notions
regarding their place and function within a total system of inquiry. A dialectical treatment of conflicts is called for because
such conflicts demand a method which is capable of recognizing first of all how deep they lie. Secondly, a method is demanded
which is capable of appreciating that the various sides of the conflict fundamentally depend on one another for their very
existence; they depend, in other words, on one another not 'in spite of' their opposition but precisely 'because of' it