Uncle Bob's Cares WhatOur Customers Think!

108 Customer Ratings

(4.6 out 5)

Helpful/Friendly Staff

4.6

Appearance/Cleanliness

4.7

Expectations

4.4

Satisfaction

4.5

Likely to Recommend

4.7

24 Customer Reviews

5.0 out of 5 stars

By Carmel

Las Vegas, NV

January 26, 2015

I have rented two units, several months apart, and both times I had wonderful experience with Nicole. She handled things very efficiently and professionally but I most appreciated her friendly manner! I have had to call Nicole several times with questions and to update my billing info and she has been very helpful to me. What an ideal employee to have when dealing with us - stressed out by moving - so calm and reassuring!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By E.C.

Houston, TX

January 23, 2015

The facility was run much better after Uncle Bob bought it

Staff

4.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Alan

Richmond, TX

January 2, 2015

Customer Service was outstanding. The associate was very helpful, efficient and patient.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gerry

Houston, TX

December 29, 2014

I have never used storage previously and chose this location and your company because of the positive online reviews. The staff at the location were genuinely helping me both on the phone with my initial inquiry and in person.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Candace

Houston, TX

December 2, 2014

You guys ROCK!! My impression of a Self Storage place has been greatly improved...I won't settle for anything less in the future!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Brenda

Houston, TX

November 25, 2014

The customer service was great and storage space is just the size I need.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jamie

Houston, TX

November 23, 2014

Excellent service, the use of the truck was a lifesaver! Brillant idea, thank you.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By LaKisha

Houston, TX

October 6, 2014

Customer service at it's finest! I was greeted promptly and treated very kindly. Cynthia is so sweet and thoroughly explained everything to me. I will refer all my friends and family here.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rene

Houston, TX

September 24, 2014

The representative offered a bigger space after inquiring into my belongings. She showed me the space, and allowed me to make the decision without being aggressive. Both representatives were friendly, and very helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Pauline

Houston, TX

September 3, 2014

We are very pleased

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Margaret

Houston, TX

August 26, 2014

Feel that my items are safe here.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By William

Houston, TX

August 23, 2014

Your Store Manager Cynthia was very helpful and professional.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Patty

Houston, TX

June 30, 2014

I am pleased with the facility. Very neat and clean. Property always looks great.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Thomandra

Houston, TX

June 27, 2014

The agreement on the phone was not available in person and caused a longer wait however the Manager was really helpful and a true joy

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

3.9 out of 5 stars

By Robert

Cypress, TX

April 8, 2014

Temperature in my climate controlled building in the summer is about 80 degrees - it should be at least 77 degrees.

Staff

3.7

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.6 out of 5 stars

By Richard

Houston, TX

February 28, 2014

Lynette and Nicole are always very pleasant and helpful.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Susan

Richmond, TX

February 23, 2014

the 2 women in the office that greeted and assisted me was wonderful, accommodating...I couldn't have asked for better service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Loneicia

Houston, TX

December 18, 2013

Your customer service is Divine. Thank you tremendously.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Paula

Houston, TX

December 4, 2013

Lynette is very personable and an asset to your organization. Regards, Paula

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Geran

Houston, TX

November 2, 2013

As mentioned in the survey. Your empoyees are always kind and professional. Keep up the good work. I also like the way they are cautious about giving out tennant's secure information. Good job!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Karen

Houston, TEXAS

October 18, 2013

I don't visit my stuff very often but the staff is always helpful when I do.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Brigette

Missouri City, TX

October 15, 2013

Chris is an Awesome Manager who is always helpful and pleasant. He is a true asset to Uncle Bob's Storage.

Staff

4.2

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anita

Houston, TX

October 4, 2013

Kela was very helpful and she had one of the BEST attitudes when it comes ti helping people and doing her job

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Vester

North Richland Hills, TX

September 18, 2013

I reside in Fort Worth and deal with the folks at Uncle Bob's in Houston only by telephone and through the mail. In every instance where I have had a need to communicate with the staff at Uncle Bob's they have been extremely courteous and helpful. I am totally satisfied with the service provided by Uncle Bob's.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Houston

Uncle Bob's Self Storage offers Houston residents storage space with optional climate or humidity controlled units to help protect precious belongings from the city's temperature changes. We offer units in different sizes, and can guide you in selecting a unit that is appropriate for your needs. Take advantage of our free truck rental to make transporting your valuables easier. Uncle Bob's Self Storage is located on Westheimer Road, just north of Ashford Creek Drive.

Serving the Communities of:

Addicks, Sharpstown, Bunker Hill Village
77082, 77072, 77079

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!