Why Platform Matters When Choosing an ERP SystemIn order to survive, grow, and compete in the digital age, organizations need an ERP that is highly flexible and able to adapt. So, what are the tough platform questions you should ask yourself when shopping for an ERP? Download the report to find out!

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Business Update

Virgin Hotels eyes brand differentiators ahead of launchAccording to Virgin Hotel officials, the brand is starting to take shape: The first Chicago property is on target for a 2014 opening. "We will have translated very nicely the Virgin tone of voice into the hotel business at a time when consumers are looking for something just a little bit different," said Raul Leal, CEO of North America for Virgin Hotels. HotelNewsNow.com
(2/11)

Elevation Hotel and Spa in Colo. is soldBoxer Property has announced its purchase of Elevation Hotel and Spa in Mount Crested Butte, Colo. "This is the second addition to the hospitality portfolio we are assembling. Boxer is interested in irreplaceable, premier hotels and resorts where well-capitalized ownership can bring them back to a five-star status," said David Kayle, Boxer Property's acquisitions manager. GlobeSt.com
(2/12)

Hotel industry is building up confidence, Gettys CEO saysRoger Hill, chairman and CEO of design firm Gettys, says the hotel industry is regaining its confidence as it continues to move past the effects of the economic downturn. "A lot of people are reflecting on (lessons learned from the downturn), and there is some more diligent underwriting processes that are being put into transactions. That will keep an appropriate lid on new supply. That will make this next leg of the recovery that much stronger and lengthier," Hill said. HotelNewsNow.com
(2/12)

Clean hotel helps to ensure satisfaction, promotes safetyVictor Aburto, director of housekeeping at Montage Beverly Hills in California, discusses what he looks for in a good housekeeper, and how the hotel deploys green cleaning practices. "One of the key drivers for guest engagement is that our environment is stunningly clean, which implies safety. It becomes very difficult for our guests to focus on the experience if it does not feel and look clean," Aburto said. Hotel Interactive
(2/11)

Development

Station Casinos reveals sketch of Calif. casino projectStation Casinos has unveiled the design of the $800 million Graton Resort and Casino outside Rohnert Park, Calif. The resort is slated to open late this year. "I've worked hand in hand with Station and their architects to create something modern that would be timeless and reflect the local landscape and colors," Graton Rancheria Chairman Greg Sarris said. Station Casinos officials said a hotel would be built at a later date. The Press Democrat (Santa Rosa, Calif.)
(2/12)

PCI compliance 101Credit card standards have changed, and if you don't change your policies, you could be putting your guests' private information at risk and incurring millions of dollars in damages. In response, AH&LA's Technology Committee created a thorough manual, The PCI Compliance Process for Hotels, making this complicated matter easy to understand and implement. Funded by the Foundation, AH&LA members can download their free copy.

Get new supervisors up to speedSupervisory skills can help employees move quickly up the ladder to career success. The newly published fifth edition of Supervision in the Hospitality Industry (Ninemeier/Kavanaugh) available from the American Hotel & Lodging Educational Institute, includes access to additional online learning for key supervisory skills. For more information, visit www.ahlei.org.