FibreNet:
A Revolution

The fastest, most reliable data transport services. Plain and simple.

We make it possible for our customers to develop simple, flexible, and scalable solutions while delivering the highest standard of customer support and service reliability in the industry. FibreNet services are delivered over a revolutionary open access, pure fibre network allowing us to offer the most competitive pricing model to each and every one of our customers. We believe in placing control in our customers’ hands and providing support 24 hours a day, 7 days a week, 365 days a year.

Connectivity at the speed of Light

Our all-fibre networks allow several gigabits of bandwidth to be delivered across large geographical areas – without slowing down or lagging.

This allows even the most remote sites access to blazingly fast connections. FibreNet services are as fast at the start of the journey as they are at the end.

Freedom to Control

We put the control in your hands - giving you the freedom to choose.

FibreNet connects you directly to both global and local providers of voice, video, data, and dynamic web services - so you can experience the services you want on your own terms.

A Level Playing Field

We offer the same pricing for everyone.

FibreNet offers the same pricing regardless of customer size or community location over a Community Interconnect Grid – a fibre grid in a region connecting multiple communities to at least one global gateway. Our prices are base lined on major urban centres - giving people the opportunity to live rural and work global.

Reliability so Reliable, We wish we had a new word to describe it

Axia FibreNet has a service level agreement with our customers to deliver transport services that have 99.95% availability.

Our best in class network architecture ensures optimized data flow, minimizing interruptions. In the event that there is a break or disruption in the path, information will move on an alternate route within a millisecond. Our customers can also contact our Network Operations Centre on a 24/7/365 basis to receive immediate and direct contact with experienced network technicians to resolve any service or security issues.

24/7/365 Support

To deliver premium customer service they must not be distracted by legacy networks, and voice, tv, or other services. Our support philosophy solves network issues proactively, without any customer impact. In the rare event of an outage, we move expeditiously with the best industry specialists. This focus shared across front line team members, a 24/7/365 Network Operations Centre, an extensively trained customer care group, and our engineering team has made us the best in Alberta on all critical network performance metrics.

FibreNet Security - Giving You Peace of Mind

FibreNet leverages the best people, processes, and technologies to ensure the highest levels of security.

This includes physical monitoring and access control of all our sites, 24/7/365 network monitoring, segregation of customer traffic, segregation of control traffic, training and certification for our staff, and the incorporation of industry standards. Regular security reviews and audits encourage a culture of awareness and continuous improvement.