Workshop at the 20th ACM conference on Computer-Supported Cooperative Work and Social Computing (CSCW '17)

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Call for Participation

This one-day workshop intends to bring together both academics and industry practitioners to explore collaborative challenges in speech interaction. Recent improvements in speech recognition and computing power has led to conversational interfaces being introduced to many of the devices we use every day, such as smartphones, watches, and even televisions. These interfaces allow users to get things done, often by just speaking commands, relying on a reasonably well understood single-user model. While research on speech recognition is well established, the social implications of these interfaces remain underexplored, such as how we socialise, work, and play around such technologies, and how these might be better designed to support collaborative collocated talk-in-action. Moreover, the advent of new products such as the Amazon Echo, which are positioned as supporting multi-user interaction in collocated environments such as the home, makes exploring the social and collaborative challenges around these products, a timely topic. In the workshop, we will review current practices and reflect upon prior work on studying talk-in-action and collocated interactions. We wish to begin a dialogue that takes on the renewed interest in research on spoken interaction with devices, grounded in the existing practices of the CSCW community.

Themes and Goals

For this workshop, we invite contributions (either posters or position papers) relating to the design and study of speech-enabled technologies in collaborative settings, including but not limited to any of the following:

Studies of social settings where speech-enabled technologies are used, or may be used in future

Design, deployments, and studies of speech-enabled technologies for single – and multi-person use

Experiments that show implications of design choices (tone, gender, etc.) that might impact on socialising with speech-enabled technologies

Examples or considerations of how to support the discovery of speech functionality in situ

Considerations of how sensitive social contexts and privacy might be managed when voice is the interface

Examples of where speech-enabled technologies are used for co-operative or collaborative purposes

Approaches and examples of how studies of face-to-face interaction inform design of devices

Studies that explore how such systems could bridge the gulf between expectation and experience

Concepts and design examples of systems that support collocated group-awareness and coordination

Discussions of methods and tools to study and evaluate socio-technical systems with a focus on collocated settings

Conceptual frames aiding the understanding of collocated interaction

Case studies and lessons learned from evaluating the impact of technology on collocated interactions

Submissions

Potential participants should submit a 3-6 page position paper (including references) in the SIGCHI Extended Abstracts Format (2016) describing their interest and/or previous work related to the workshop topic. Submissions and questions should be emailed to porcheron@acm.org. At least one author of each accepted position paper must attend the workshop and all participants must register for the workshop through the conference registration system.