Unified Communications allows messages to be delivered no matter where the recipient is or what device they carry. That can be a big advantage for small companies in which vital decisions must be made on a daily—or hourly—basis. MORE

As small companies expand and use the Internet to compete over a broader landscape, it becomes increasingly important to handle electronic messages properly. The biggest mistake: Assuming that you can live without a management system. MORE

The Sarbanes Oxley Act, passed in response to corporate scandals, impacts how businesses handle payroll, administration, IT and other processes. It's no joke: Those who don't take it seriously could end up in jail.
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Small businesses that don’t have in-house IT expertise should factor in vendor and analysts' surveys. However, take them with a grain of salt–and make sure that they are focusing on the most pertinent and current issues. MORE

What is the biggest technology risk to a small business manager? Hackers? Viruses? Antiquated technology? No, no and no. It's ceding too much power to outsourcers or internal IT departments. Here are five steps that will keep management's grip firm.
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