We are truly grateful for the positive feedback we receive everyday from our valued customers. We've proudly served tens of thousands of customers online at italflorist.com. We could only fit a few of the most recent testimonials below:

Great, thanks! She sent me a text saying it was the most beautiful centrepiece she has ever seen....totally overwhelmed! Thank you for your wonderful service & obvious pride in your business!!!!
Merry Christmas, Happy New Year , & seasons greetings!!!!
Sherry, December 2017

Tim
The arrangements are stunning, sorry I was not here yesterday when they arrived.
As always, you have outdone yourself.
They lend themselves perfectly to our corporate reception area.
Thank you again for your amazing creativity.
Wishing you and yours a joyous holiday season.
Shari, December 2017

Our Comment / Solution :
So Proud of our TEAM!

Thank you Michelle for the very professional and absolutely efficient way that you dealt with my order placed a few hours ago. I will certainly tell my friends about the experience and I have no doubt that they will be contacting you in due course. In the meantime let me wish you all the best for the holiday season and the new year. Kind regards Edward, December 2017

We used Ital Florist to order flowers for a funeral over the Labour Day long weekend. I filled out the order form online on Sunday night around 11 pm and was hoping all would go well for the delivery on Tuesday before the viewing at 2 pm. I had planned to call on Tuesday morning to ensure the order was received, but to my surprise, someone called me on Labour Day Monday to confirm my order. They also sent me a picture of the flowers and confirmed when they were delivered. The flowers were beautiful. The service we received from Ital Florist was professional and seamless. I would definitely use their service again and recommend them to others.
Sandy Allan, September 2017

I ordered the Wondrous Nature Flower basket for my Aunts birthday and she said it was HUGE!!! She said the array of different flowers in it was really beautiful. She was absolutely delighted with it.!!! It made her day.!!!
Thank You Ital Florist for once again making my Aunts day special.!!
Keep up the great work.!Katrina Barron, August 2017

Best Florist in Toronto! Always make "over-the-top", very generous bouquets.
I wouldn't shop for flowers anywhere else....
Sandra Swoboda, August 2017

Thank-you ITAL Florist for another beautiful floral arrangement. I ordered the Raspberry Sensation and it turned out beautifully. My mother-in-law was so surprised and she just loved it.Anna Pantano, August 2017

Ital florists are reliable and do beautiful work. I highly recommend them !Grace, August 2017

This was the first time we had used Ital Florist as we are from out of town. The arrangement we chose was Calla Lilies and Palm Leaves.
The white lilies were beautiful and in contrast with the richness of the deep green palm leaves in a clear glass vase made it simple but elegant. It was greatly appreciated by the family and a beautiful testament to our cousin. Thank you for your care and efficiency in dealing with our request. Gale Slack, August 2017

The vase of white roses was so beautiful that someone swiped them from the funeral home. They were meant to go home with the grieving mother.Tosca Spencer, July 2017

Great prompt service, thanks ital florist.
Domenic Talotta, July 2017

Very lovely basket as presented on the picture.
Very prompt delivery.
Thank youYvette NEHOU, July 2017

Thank you Ital florist!! I ordered from Alberta as I could not attend and the flowers were on time and absolutely beautiful my family sent a picture, highly recommended.Donna Spang, July 2017

I've ordered online from ital florist numerous times for various occasions and can say they are consistent in creating very beautiful arrangements. Most recently I ordered the Angelique Bouquet and the recipient described it as as "Breathtaking". MC, July 2017

Thank You Ital Florist..you never seem to disappoint! The flower orders I have placed in the past & present have always been fresh & stunningly arranged. It does not matter whether I send a delivery within Canada or the U.S. the recipient is always left smiling for the rest of the day!! Patricia. L, June 2017

I want to thank Mirella for ensuring that the flowers that were sent to my 91 year old dad, were absolutely perfect. Ital has never disappointed me.Janet Campbell , June 2017

Ital Florist has been our florist of choice for over 24 years. They were the florist we used for our wedding in 1993 and have been using them for many various occasions ever since. We recently ordered a dozen roses to be delivered for our daughter's graduation and she couldn't have been happier! We are very pleased with Ital Florist's continued professional service and quality of their products. We would highly recommend them to anyone looking for a reputable florist.Domenic & Michelle Galluzzo , June 2017

Flowers were beautiful, I gave the wrong date for delivery and it was caught, I received a call for verification, I was very impressed :) thank youPatricia Capobianco, May 2017

I always trust Ital for special occasion flowers and I am never disappointed. I sent birthday flowers to my daughter on Easter Monday. They arrived in time and looked lovely. My daughter was so surprised to get flowers on a holiday. Ital florist does it right and they do it on time, every time.Mrs. T. Benford, April 2017

beautiful Mother loved it and told everyone I am Her favorite SonWayne, April 2017

I ordered the white vase with the cross on the front with white lilies, I was very impress how beautiful they were and I know my friend's was going to have this vase to remember her Uncle bye. Thanks you so much Doreen Murphy, April 2017

I was a little hesitant at first about ordering online but im glad i did. The flower arrangement was exactly as shown in the picture and it looked beautiful! Thank you!Michelle, April 2017

My sister-in-law loved her birthday bouquet. It was beautiful. Thanks for doing such a great job and doing it promptly.Regina Antonio, April 2017

The flowers were great and my wife was very happy. Service was very good and I will definitely use Ital again.Steven Chipping, March 2017

17 years ago I sent my daughter her first bouquet of flowers at 10 yrs. old, I just sent my great niece her first arrangement of flowers for her 10th B'day from Ital Florist and she loved the bright colored arrangement. There you go girls start at the age of 10 loving the gift of flowers. John T , March 2017

I sent flowers to my wife on our anniversary, arrived on time and made my wife happy, thank italflorist for all your help.Emanoell, March 2017

Great service, Great pricing, Beautiful arrangement, my delivery was on time will be using ital florist for every occasion. Antonio Cangemi , February 2017

Recently I ordered flowers from Ital Florist. A casket spray and a standing spray for the funeral. I placed an order online and didn't really know what to expect. In the past I've had a very bad experience with the different florist so waiting for the flowers to arrive made me a bit nervous. My order wasn't cheap but the result surpassed my expectations! The flower arrangements looked exactly as shown in the pictures online , if not better. They were absolutely perfect! And their customer service was also impeccable. I would highly recommend Ital Florist to anyone who appreciates quality. Birute Luza, February 2017

Absolutely GREAT service and the product was spectacular!!!
Rick Bino, February 2017

I ordered a lovely Vera Wang get well bouquet and received it promptly the next day.
Beautiful bouquet and great delivery service.
I would use them and recommend to friends & family.Diana Tenuta, January 2017

Thanks so much for delivering flowers to my son on his birthday! Thanks Ital Florist for adding an extra spark to his special day!Stephanie Spence, 2017, January 2017

I HAVE BEEN DEALING WITH ITAL FOR 12 YEARS AND THEY HAVE ALWAYS SURPASSED MY EXPECTATIONSDAVID LAWSON, January 2017

Flowers are always fresh and beautifully arranged.
Delivery is very good.Cheryl Hughes, January 2017

Italflorist is always my go-to for sending any kind of flower arrangement. Arrangements always turn out beautifully and are delivered on time. They may cost a little more than other florists, but you do get what you pay for! Well worth every penny. EM, January 2017

The flowers were beautiful, and very much appreaciated by the family.
Thank youMargaret Cabral, January 2017

I have been using Ital Florist for several years now and can honestly say that the service has been excellent and flowers/roses are amazing. Thanks!!Jasper, January 2017

I used This company a few times and decided to send a few flowers to my family on Christmas this year. My family and friends have always been happy as the flowers are always gorgeous. Defiantly a Reliable florist company.
Highly recommend!
Sandy, December 2016

My Aunt was absolutely delighted with her flowers. She loved the Christmas bauble vase. As always your arrangements are something special. Thank You.Katrina Barron, December 2016

very happy with everything great service and productwayne poirier, December 2016

brownie points galore thankswayne poirier, December 2016

My aunt was delighted with the lovely arrangement in a vase that was sent to her for her 97th birthday. She said that others in her condo were also very impressed with the flowers. I come back to Ital florist every year for flower arrangements to be sent to dear friends and I am never disappointed.
Keep up the good work.
Suzanne Majhanovich, December 2016

First class service!
Thank you.Chrissy Thomson, December 2016

Thank you so much for taking care of the plant arrangement last week in memory of Helen Crosgrey it was beautiful!! arrived on time very pleased!!Kelly Carswell, December 2016

I send a flower arrangement to my Mother every Birthday and sometimes on Xmas. Have not done Xmas in years but since she didn't want gifts I decided to send an arrangement. Since she didn't expect it, it was a pleasant surprise. I've used you the last few years and the compliments are many and will continue to use your excellent service.
Thank you for making my Mom a happy girl. B.D.T, December 2016

I have been ordering on line with Ital Florist for a long time now! Their website is excellent, very easy and quick!
If there ever is a problem, customer service is very good!
Thank you Libby Guanti, December 2016

Just want to say thank you for making my Moms birthday a special one with the most beautiful flowers she has ever received I will definitely be ordering from you in the near future I reside in Australia and felt so relieved when I called my Mom and heard how lovely they were Thanks again Kim BKim Bosanquet, December 2016

Very happy with the overall experience. Easy to order online, very friendly phone conversations, flowers were lovely and delivered as requested. Thank you!Charles Wilsenach, November 2016

I have been using Ital Florist for many years now and the flowers are always over-the-top beautiful! Everytime I send an arrangement from Ital Florist the receiving end is just thrilled at both the quality and artistic flair. Highly recommend this florist to anyone. Great value for the money. I will never go anywhere else.
Sincerely,
Sandra SwobodaSandra Swoboda, November 2016

Excellent service. Italflorist communicated very well re the status of our order. Our expression of sympathy was delivered on time and was very beautiful. We would definitely order flowers from Italflorist in the future. Thank you for your professionalism during a difficult time.Jan, November 2016

Myself and my family have been customers of Ital Florist for many years! Their website is great and most of my orders whether within Canada or abroad I do through that, if there is a problem Mirella always calls and makes it better:-) She is very pleasant to talk to!
Thank youLibby Guanti, September 2016

I am in a long distance relationship and I sent my girlfriend flowers from this website and she absolutely LOVED them. She was so happy and so surprised it was perfect. Thank you so much to ital florist. Derek Janssen, September 2016

The flowers that were prepared were gorgeous and everyone at the Funeral remarked about how beauitful the arrangement was. It was placed directly on the picture table next to the casket. I was very impressed with ITAL FLORIST and would definitely use them again.Connie , September 2016

The flowers that were prepared were gorgeous and everyone at the Funeral remarked about how beauitful the arrangement was. It was placed directly on the picture table next to the casket. I was very impressed with ITAL FLORIST and would definitely use them again.Connie C. Eon, September 2016

This order was for an older lady. Our 94 year old aunt and you delivered. She called us that night and she was so happy with the flowers and also the person that delivered them. She wouldn't stop talking about her. Thank you. Doris Ciampini, September 2016

I ordered the flowers for one of the manager at work for his father's funeral.
the flowers were so beautiful and elegant - he sent a thank you note to all of us: "I wanted to thank everyone for the beautiful flowers that were sent to my dad’s funeral.
It really has meant a lot from a personal standpoint and a company standpoint, that I have been supported so well and things were taken care of while I was away.
I can’t say enough how it helped during this tough time".
I wanted to say thank you very much to Ital Florist, you guys has done a fantastic job. I would recommend your company to all my friends and family for their future need.
Renee Nguyen, July 2016

Our family ordered the calla lilies with palm leaves sent to ward funeral home. We were so pleased with how beautiful they looked. Those white calla lilies were picked by the family to bring home. She said they were her favorite. We appreciate the fact that the flowers offered a moment of joy at at a sad time in her lifer. Thank you, Jan Piane Jan Piane, June 2016

I have used Italflorist for decades! They did my wedding in 1987, and I have used them ever since. Their flowers never disappoint, and their service is truly exceptional: they have my trust as my floral provider! Patricia, June 2016

Thank you for taking care of our request . The flowers were absolutely beautiful . Thank you again
Isabel and Wayne Marshall
Georgetown Isabel Marshall , June 2016

I had a great experience with Ital Florist's services. Although the office in Toronto had a challenging time getting the local florist's in my community to fill the order, the staff there came up with an alternate solution in a tight time-frame and my recipient did receive beautiful flowers on the same delivery day. Amanda, May 2016

It's been our pleasure since 2010 to trust Ital Florist to present perfect floral gifts to our family in Ontario.
We live in BC - don't have the opportunity to see family there very often.
Connie received her Mother's Day plant from Ital and phoned to say she was delighted....she received the "little orchids". Thank you for helping us make her Mother's Day bright and cheerful.Diane Duncan, May 2016

the flower arrangement I ordered as an expression of sympathy exceeded my expectations. the arrangement was beautifully presented. I would not hesitate to call upon your business again. thank you!Gina MacDonnell, May 2016

I had ordered the floral birthday cake for my mum's b-day. she was turning 75.When she received it, she was on her way out the door. She took a peek at it, discovered it was a "cake" and put it in the fridge for later. When she posted a picture of herself on facebook, a lot of her friends thought it was a cake as well. My mum thought it was an "Incredible Edible" ie. Edible arrangements. It provoked a lot of discussion on facebook and we've all had a good laugh. By the way, it was beautiful.kay fenwick, May 2016

I was very pleased with the quality and abundance of flowers in the arrangement as I had many comments from people who attended the service. Someone sent me a picture which prompted me to let you know how good it made me feel to be represented on this occasion in such a high quality way. ThanksBradley Smith, April 2016

The peace lilly was very nice. Turned out to be the only flowers at the service. Man had been in AA for 51 years, so I addressed the card from Bill Wilson, the founder of AA. THANKS.Allan Casselman, April 2016

I have used ITAL for several years and occasionsAlways consistently satisfying and beautiful work
Easy and precise on line ordering
Thank you so much Joanne Palys, April 2016

Most beautiful Roses ever.Ernie, April 2016

Italflorist is dependable. The service is reliable, the staff is courteous and helpful; and most importantly, the flowers are beautifully arranged and are of good quality.Helena Duenas, April 2016

The flower arrangement was very beautiful (same as illustrated) and it was delivered on time.
Thank you
Jeannie Cordova, April 2016

Thank you for providing Sympathy plant. I ordered at the last minute and from out of your country and they were received satisfactorily. Alice Cassell, March 2016

I live in lower New York State and could not attend the funeral, but the family to whom I sent the floral arrangement thought it very beautiful, not to mention that it was delivered in a timely manner. Thank you.Julia Parris, March 2016

To ital florist, a job well done. thank youDave Trumble, March 2016

I am told that the flowers purchased from you for my late sister Brigid Johanson were beautiful and t am so pleased to know that something so lovely signified our absence as we could not be there in person so you made it possible for us to in some way be part of it all thank you for the beautiful flowers for our dear sister she was a beautiful person from anne Johanson belfast Northern ireland Anne johanson, March 2016

Thank you to the folks at Ital Florists for bringing happiness to our colleague who lost their husband recently. Your beautiful arrangement was well received and brightened up her day. She even took a picture of it to share with us. RBC Bayview and Wellington Branch, Aurora, March 2016

Very pleased. The flowers were beautiful.Florence stack, March 2016

The flowers arrived on time and were beautiful. Thank you. Jacki, March 2016

I am delighted to say that I had excellent service from ital. I placed my order on line and I received a phone call just minutes later to query an area that I did not fill in. As well at that point I was able to add to my order a ribbon that I neglected to order. The staff is very professional and courteous giving me great service at my Aunt's funeral. I would not hesitate to use ital again. Sandy from Peterborough, March 2016

Ital has some of the best customet service I have experienced! They are dedicated to ensuring the items meet their own standards and their clients! After a recent order I can say I was amazed by the response to my questions and their suggestions! Ordering on line is easy, with next day confirmation, and excellent follow up. You can definetely order with confidence! Elaine Armstrong-Kyne, February 2016

Excellent service. If I ever need to send flowers again, I will definitely use Italflorist.Aneta Pytel, February 2016

The flowers were fresh and beautiful and very much like the picture available when I was selecting. Easy process to select and provide details and payment. Delivered that day and on time. Thanks very much for great service.
Melanie, February 2016

Thank you. The flower arrangement was very much as illustrated and delivered on time.
Odile Le Dain , February 2016

Beautiful arrangement. It added blessed thoughts and prayers with the family.Brenda Clyke, January 2016

The arrangement was just beautiful, the nicest I've ordered from anywhere in a long long time. A lot of people commented on it's size & beauty, re: how nice it was. It also arrived right on time. Thanks so much!! Jeanne McCarthy, January 2016

Our friends were thrilled with their Christmas flower arrangement which arrived exactly when we ordered it. We will definitely useital
florist again.Betty Isaak, December 2015

Thank you so much, Ital Florist, for all your help and beautiful flowers. It is very difficult for me being so far away from my family, and especially my mother, but knowing that I can arrange to have flowers sent through your competent hands is a great help. Jacqueline Duerring, December 2015

I wasn't sure if it was possible to have the arrangement made and delivered by 1 pm when I just made the purchase that very morning, but I was so happy that it arrived in time. Thank you very much for your speediness. The arrangement was beautiful. Rebecca, 2015, December 2015

We have used ital florist for many many years --- always
satisfied with their excellent service.
Use them - you can't go wrong!Helga Tedford, Fabricated Plastics Limited, December 2015

Absolutely beautiful arrangement! I was so pleased to see the quality you provided. The funeral was for a dear longtime friend, and the arrangement you provided was amazing, thank you.
Helen, December 2015

l want to thank-you very much as they were a very good display & beautiful display of flowers, everyone conblment the arrangement of the flowersRay Congdon, November 2015

The flowers for our wedding were spectacular! Ital was amazing to deal with and definitely over-delivered on the day. Everyone couldn't believe how gorgeous all the arrangements and bouquets were. Thanks!! Will be recommending you to everyone I know!Kaila, October 2015

We recently experienced the sudden and sad news of the passing of the mother of an old friend. Most of us live out of town or out of the country and I placed a flower arrangement order through the online link as we had no time to find another florist and it was already the weekend with the funeral only a day away - after the weekend. So we needed some competent support. The people at Ital were on the ball and even followed up as I had incorrectly entered some of the information. This was done on the Sunday and I really appreciated that they a) followed up to correct the error and b) met the deadline for us to have a presence at the funeral. I would recommend them and use them again for our floral needs in Ottawa.Jim and Heather Kennedy, August 2015

The funeral arrangement that we ordered and that was delivered was beautiful. I would order from this florist again without hesitation. Thanks.Victor Pawlyk, August 2015

I had a wonderful experience with Ital Florist. They were very kind, helpful and extremely accommodating. I would definitely recommend them and will be using their service again. Thank you for the beautiful arrangement and excellent customer service. Kayla Horne, August 2015

Thank you to Italflorist for the prompt and speedy attention to my request for flowers for my Uncle, Mr George Stephen. Sue Deller, August 2015

I was apprehensive to use an online florist without actually speaking to them and seeing the flowers. I was pleasantly satisfied with the bouquet. They were beautiful and fresh and looked just like the picture. What a relief in such a sad and stressful time.I felt proud of the bouquet. Thank you very muchSuzanne Rajeh, August 2015

Ordering the flowers through the fumeral home website was convenient and easy. The arrangement that arrived looked even better than the picture and it was delivered on time. We received email updates advisimg that the order was received, processed and delivered. We will definitely use Ital in the future.D..Sutton, August 2015

I appreciated the level of communication I received from Ital Florist on the order I placed for my Aunts Funeral. I was happy to get a notification from them that the flowers had been delivered on time as planned. You can trust them to take care of you.Theresa Toth, August 2015

Dear Ital. Florist,
Just had to let you know that my Mom loved the Floral Cake!
It looks wonderful as a "center piece" in the middle of the table.
Moreover, it was a great conversation "piece", and the "center" of attention of my Mom and all her friends!
Hurray Ital Florist! Thank you!
Angela
Angela, August 2015

The flowers were very beautiful and there were no delivery problems Gerry Thompson, August 2015

I have used Ital Florist for many different occasions. The flowers always arrive to their destination on time and they are fresh and vibrant.
I have recommended Ital Florist to friends who have also used them and they agree.
Great products, fresh and on time.
Thank you.Laura Massi, July 2015

I was brought to the site by the funeral home site. I was searching last minute and was looking to get the flowers to the funeral home within hours of ordering. I thought for sure it wouldn't be possible. I was told by the people there that my flowers were one of the first to arrive! And everyone loved them and they used the basket as a centre piece. Very pleased! Thank you!Chris Holliday, July 2015

I ordered a floral tribute for the funeral of my 19 year-old great niece, Jayde, who passed away suddenly. Even though it was a very sad and heartbreaking time for her family,I wanted to present a beautiful natural basket of real plants for someone to enjoy at home. After ordering online, I hoped for the best!
We were so pleased with the actual product! It was bigger, more colourful, and we were delighted with the beautiful butterflies which seemed to be fluttering over the flowers. It was so sweet and lively, perfect to help us celebrate her precious life! Thank you for helping us contribute to her memory and to enjoy the loveliness of beautiful flowers! Margaret Renaud, July 2015

The flower arrangement was exquisite. The flowers remained in the church after the ceremony and were a fitting testimonial to everlasting life. We attended Mass the day after the funeral and were pleased that the congregation could enjoy their beauty.Eleanor Fiorino, July 2015

We used Ital Florist to send flowers to Calgary for a funeral service. Ordered the day before. Delivery was on time and arrangement was as shown in the picture. Very happy with the service. Frula (Calgary), July 2015

Dear Ital Florist,
Thank you very much for your on time, as promised, true to the picture on your site of the wreath we ordered for the funeral of a dear friend. Our card with our consolations to the family of the deceased was correct to the letter and we were very pleased that everything to do with our order went smoothly with no issues at all. I would recommend Ital Florist to anyone who needed anything floral for any occasion.H. Hipp, June 2015

The flowers we ordered were delivered on time and looked great. Thanks for your help.Peter Moffat, June 2015

Thank you Ital Florist for the timely and professional manner that my sympathy order was handled dispite the short notice. The presentation of the roses was absolutely beautiful. I will definately recommend you to family and friends for any future requirements that we require.Michelle Culbert, June 2015

We rec'd good reports from family. Send us a pic if you took one.Norman M. Crowson, June 2015

We were so very happy with your arrangement. It was EXACTLY what we wanted .
Thank you for making our sad day better.
DoriseDorise Arsenault Cormier, May 2015

We recently ordered an arrangement and were very pleased with how lovely it was. It was very pretty and nicely arranged and looked very good at the funeral home and in the church with its white flowers and beautiful red roses. Thank you!Jane and Pero, May 2015

Thank you Ital Florist for your professional correspondence with me. I always felt assured that the flowers I ordered would be delivered for my requested date and time. The arrangement was delivered prior to my requested time and they were exactly as shown in the photo. They were even more beautiful in person. I will continue to use Ital Florist and highly recommend them for all occasions. I appreciate your simplicity. Karen , May 2015

Excelent service and the flower arrangement was beautiful, thank you very much!!'
Wendalina, May 2015

My bereaved family were overwhelmed at how beautiful my flowers were & placed them in the casket with my uncle as if he were holding them in his arms while the casket was open, I thought this was very touching as the stunning flowers were ordered from Dublin, Ireland, my uncle was a Dublin man so as my aunt said it's exactly how he wanted it (to hold on to Ireland!)
Thank you to all the staff at Ward Funeral Home & Ital Florist for your prossionalism & compassion during our difficult time. My aunt rang me & explained how perfect everything was, my uncle Christy McDermott would be so poud.
Thank youEmer Dougan, May 2015

My husband and I have been loyal customers of Ital Florist for many years...They brought us through the deaths of our parents, wonderful births of beautiful new babies, heartfelt congratulations for every occasion, and Anniversary wishes to loved ones and friends.
Ordering through their website is easy, convenient, and user friendly.....
ITAL Florist delivers on every promise....I will not be switching to another Florist anytime soon.Stephanie Pejic, May 2015

Thank you ital florist for your fast, courteous, and professional service on May 8, 2015. The flowers were beautiful and was delivered the day specified online. I will definitely use your service again and will tell my family and friends about my experience. Carina T. Winnipeg, Manitoba, May 2015

I was told the flowers you sent from me to a memorial service were absolutely beautiful. The bouquet was called Expressions of Sympathy. Thank you. I have heard nice things about other bouquets I have ordered from you.Ann Taylor, May 2015

The flowers we ordered were nicer than expected. We ordered them just hours before the visitation at the funeral started, and the flowers were there!! I was amazed and would most certainly use this florist again.Monica, May 2015

Having recently ordering a floral arrangement for my Aunts funeral, I was not only impressed by the professional way in which this order was handled,but most important ,the delivery "on-time " manner, as requested. While I was unable to personally view the arrangement,it is my understanding that the product was in keeping with the Purveyor...in deed most professional!
Thank You,Bill Morris, April 2015

My wife and I recently sent a basket arrangement of living flowers in memory of her late uncle. The order was placed last minute on the day of the visitation.... The flowers arrived in plenty of time and received many wonderful comments. Our Aunt will be able to replant the flowers as a permanent memorial! Thank you for the prompt, professional attention to detail!
Doug Torrance and Rev. Polly Marks-Torrance, April 2015

I ordered a memorial arrangement of white flowers from Ital Florist after the death of a lovely neighbour. It was delivered to the funeral home exactly as requested and was on display when I arrived for the visitation. They looked lovely.
I did the whole thing online (following the link from the funeral home website). It couldn't have been easier.Emily, April 2015

I placed an order on line to send a bouquet at Ward Funeral Home, I know I was pretty late in doing so. But in a few minutes I got a call to let me know that at that time the flowers that were not available and they wanted me to pick something else so they can make it in time. I asked for recommendations and they told me what they can use in place of my first choice. The arrangement was beautiful and the person receiving them was so please and thankful. I appreciate your speed and your ability to create beautiful arrangements that can bring a smile to someone's face even at the their worst time. Thank you for your helpJoanna Diaz, April 2015

I was very happy with the arrangement you sent. I have been disappointed in the past by another company when I ordered by phone and unable to see the product. But your flowers were true to your photo and even bigger than imagined. I was very impressed. I will use your service again and recommend to others. Thanks again.Diana Amella , April 2015

This is not a feel good story as the flowers never made it to the wake,yourselves and the cemetery four days later are still trying to track down what went wrong.I am very disappointed in this outcome.Those flowers were very expensive and we were trying to relay our sympathies as a group only to have this happen.I have used your service before but will hesitate to do so again.If I had not went to the wake I would never have known this.Gary Des Roche, April 2015

Our Comment / Solution :
After some investigating the missing flowers were found. Unfortunately, the funeral director displayed the flowers in the wrong room. As disappointing as this is life happens and sometimes the simplest human errors just happen. The funeral home felt terrible about the mistake and in fact reimbursed us for the flowers. A full refund was immediately given.
We can only hope that a mistake outside of our control will not deter you from using us in the future.

Ital Florist is now my go to whenever our company has to send out flowers. Their prices are amazing,the arrangements are beautiful and they get everything right on delivery.
Thank you so much for your great service!C.Williams, April 2015

I wanted to take the opportunity to thank you so much for the beautiful arrangement you prepared for us. I must say that in all the years I've ordered floral arrangements for various occasions, the one ital florist prepared for us was, without a doubt, the most beautiful. It far surpassed even the picture on your website.
Thank you so very much!!Marlene Trott, March 2015

I highly recommend using Ital Florist. I ordered flowers for a family friend's funeral. Not only were the flowers delivered on time but Ital Florist called me, the morning of the funeral to say they had called the funeral home and found out that the funeral was that afternoon at a local Church and would I prefer to have the flowers to be delivered to the Church. Amazingly enough, I was going to call Ital to ask if they would do that for me. They anticipated my needs and did a great job. I was a first time customer and they made me feel like a well loved customer of theirs. I will continue to use them for my floral needs and you should too!Wendy Donaldson, March 2015

A service well done in a timely fashion. The arrangement was precise to the photograph displayed. Will highly recommended this florist.Bawani Vishnu, March 2015

Thank you ital florist. The family told me that the plant you sent on my behalf was very nice. So I thank you for providing an excellent expression of my sympathies, when I could not be there in person. Keep up the good work.
Dan Jones, March 2015

Would like to thank you it was exactly what we had ordered and was delivered on time, thank youLOUISE LANCTOT, March 2015

The Flowers for the Funeral were beautiful. We had lots of compliments. they went from the service to a church for Palm Sunday and then to a Nursing home for people to enjoy.
The fast service was also greatly appreciatedL Bromby, March 2015

We ordered an Expression of Sympathy and I was touched by the beauty of the arrangement. Thank you so much for the beautiful tribute and the timely delivery.Franca Russo, Ottawa, March 2015

Very easy service to use. Amazing selection of beautiful arrangements. Delivered promptly and email confirmations sent.
Great follow up on service as well.
Will definitely use again
Heard the arrangement was beautiful as well.
Mary, March 2015

we were very disappointed in the sympathy flower arrangement that was sent to durval carrita family. there were 3 sizes and we picked the most expensive one and it was so tiny - we were embarrassed. renee hammond 416-886-0716, March 2015

Our Comment / Solution :
Oppps! We messed this one up. We sent the standard arrangemnet rather than what was order. Designer missed the upgrade. Glad we were able to send the correct arrangement along with our apologies to the family. Mistakes happen. How you deal with them is important.

Thank you for doing a wonderful tribute for our friend Donnie Morrison. All of the guys from the Blue Goose were pleased.Karen Pollard, February 2015

I had never used your services before and I was a little hesitant to place an order on-line for funeral flowers for my best friend. The flower arrangement was beautiful and I was very pleased. I would not hesitate to order from your firm again. M. Dobko, February 2015

Ital florists was able to provide beautiful arrangements to the funeral home through their convenient online ordering service available on the LG Wallace Funeral Home website in less than 24 hrs. We ordered Thursday night and had them delivered by 2 for the viewing.
Thank you for your quick turn around time and beautiful flowers. It brightened up the service.Shawn Kowalyshyn, February 2015

We are so thankful for the beautiful arrangement that Ital delivered for our loved ones funeral. Very fortunate to have found your service. God bless. Scott Family, February 2015

i have never sent flowers outside of Ontario and I was very pleased that Ital Flowers took care of my order. The family thought the arrangement was very nice and my friend could replant the plants and have a memory of her Mom.Debbie Richards, February 2015

I live in the UK and was unable to be at my cousin's funeral but I was told that the flowers you provided for me made a great display. It's nice to know a florist in Toronto where I can order again with full confidence. Thanks.David Hawkins, February 2015

Thank you for the lovely flowers , and all the kind ways that you helped our family in getting flowers to our uncle Bills service , I would like to personally thank Juliette for making that possible .Family of Erma Davison fall pei, February 2015

I wanted to let you know I was so pleased with the orchid arrangement you sent. It is stunning!
Thank you for your excellent service.Lynne Wood, February 2015

Sending flowers through you was so easy and thank you for the confirmation upon delivery!
Outstanding service!!!Milka , February 2015

I recently ordered flowers from Ital Florist, to be sent to Ward Funeral Home. I saw the arrangement that night, and it was even nicer than I expected. Also, they were received just a few hours after I ordered them. I was very impressed! I was somewhat nervous, because the last time I ordered flowers for a funeral from a different company, I received a phone call on my way out of the funeral saying that they couldn't deliver to that area. I was mortified! Ital Florist did not disappoint -- they did a fantastic job. They will now be my "go to" store for flowers in the future. Thank you so much!Carolyn B., Etobicoke, January 2015

My 97 year old mother lives in Ottawa in a nursing home and I live in Michigan. I wanted to send her something special for her birthday. I found a flower birthday cake on line and ordered it from a florist in Ottawa a week ahead and thought my worries were over. The day before her birthday they called me to say they didn't have the form to make the cake. After I finished with my panic attack I found ital florets on line with a picture of the flower cake. I called the number and the lady I talked to said she was in Toronto but would call some shops in Ottawa to see if they could make it for my mom. I didn't think I would hear back from her but within fifteen minutes she called me back and said it was all set. My mom loved the cake she said it was the talk of the nursing home. Ital Florist saved the day. Thank you so much for your help in making my mothers birthday special. Your price was even less than the other florets.Sharon Krzesimowski, January 2015

I was very happy to see such a beautiful arrangement sent to my precious brother Bruce at the funeral home. Thanks again.Phyllis Kerr, January 2015

ItalFlorists have, for over 20 years, been delivering my love and best wishes (in the form of floral arrangements) to my mother in Canada. They have been consistently reliable in both quality and value. However, this week they outdid themselves when they designed and delivered a fabulous floral arrangement in the shape of a 'Birthday Cake' for my mom's 92nd. My mother and her guests are still raving about ItalFlorists' last creation.
Thank-you ItalFlorists for the many years of bringing a smile to my mother's face.
Doreen Farrugia Cody Doreen Farrugia Cody, January 2015

Thank you for delivering a beautiful bouquet, with short notice, in advance of the event they were ordered for.Lee, January 2015

The sympathy fruit basket that you sent to our friend on November 18th was absolutely beautiful. It had so many different fruits and treats in it and he and his wife were just thrilled. You really made their day.Mavis Robertson, November 2014

I placed my order online after hours and the next morning at 9am I received confirmation that it was being worked on. There was only that day for visitation and Ital had the flowers at the funeral home by 1:30pm. They were beautiful and the family really appreciated them. The pictures of the flowers that can be chosen are really helpful and aid in the decision making. I was unable to make it to the first visitation so I really appreciated the confirmation email that the flowers had been delivered. I highly recommend Ital Florist and will use them again.Ingrid Otter, November 2014

I was very late in ordering a floral tribute for a dear friend resting at Highland Funeral Home, Scarborough. It must have been about 4 pm on a Saturday afternoon when I went online to order. I was relieved and pleased to find the lily plant that I'd ordered in place beside the casket at the visitation on Sunday. The plant was quite lovely. I was grateful for the effort Ital made to deliver my order so quickly.Isobel Raven, November 2014

I want to thank you for the lovely arrangement you provided for my friends and me at the recent funeral for Heather Orr at Ward's Funeral Home. As requested the arrangement was spectacular and appreciated by us all.Cindy Price, November 2014

The flowers were very fresh and beautiful. I would use the service again Bertie Ehler, November 2014

I had to order condolence flowers for a friend's Mum's funeral in London Ontario that occured fairly rapidly, and Ital Florist fulfilled my order in a very timely manner and delivered a beautiful arrangement. All of this with me having placed the order from the west coast of the United States. Flawless. And very appreciated.Sara B Miller, Sacramento California, October 2014

It's always a worry when ordering flowers from an establishment that is unknown and in another city. The reports of the arrangement I ordered were glowing and my daughter said it "looked just like me"! Not sure how they did that but very much appreciate it!Pam, October 2014

I have used Ital Florist for quite a few years for all of my floral and basket needs and have never been dissapointed. I always receive positive comments from the recipients and would not hesitate to recommend Ital Florists to others as deliveries are always made on the date promised and the quality of the products are always outstanding.Rick Saker, October 2014

On time with a days notice, and the recipients loved their anniversary arrangement...thank you ItalM & B, September 2014

Dear staff at Italflorist,
Resently I placed an order for delivery of an arrangement of flowers to my best friend on the occasion of her 10th wedding anniversary. I was impressed twice with respect to the same order. First, because she was thrilled to receive it and sent me a picture of what you delivered. The arrangement seemed more beautiful than the picture on your web site. But I was even more impressed when my best friend sent me a second picture of the same arrangement TWO weeks later, and the arrangement still looked nice. I'm not sure just how she cared for the flowers, but it does say somehting about the quality of your flowers given that they lasted that long and then some.
Many thanks!
Antonella, September 2014

Thank-you so much for the beautiful arrangement your team created for the passing of a friend's son. It was perfect and delivered exactly as requested. Your service helped make a sad occasion a little more beautiful. Cindy, August 2014

Everything was delivered on time, even though I ordered the flowers 3 hrs before the viewing of our dear friend's grandma.
Some of the flowers were not available due to my short notice; but they called me right away to let me know; and we managed to get something suitable and then, to my delight, got my last minute lilies delivered.
I managed to see the bouquet at the Funeral; and I was very happy with the arrangement. Thank you so much! It was much bigger than I expected & very beautiful!
PS. the only thing I would change, even though it was so elegant is to type out and get a bigger note card (since it was hard to read the writing).Mrs. Chong-Chua, August 2014

Thank you so much for your prompt and thoughtful professionalism, being so far away and unable to attend the funeral, it was so important that the floral arrangement reflect my and my family's feelings. Your staff more than exceeded my expectations. Thank you again, Pat WilliamsonPat Williamson, August 2014

Best place to get your flowers. Every time we needed flowers Ital Florist went above and beyond to take our order and deliver on time. Kudos to the staff at Ital Florist; highly recommended. ThanksMilan Smolcic, August 2014

The flowers were well received. I was not able to attend the services, but from all reports the flowers were beautiful. I am so grateful for the convenience of your florist. Linda Bell, August 2014

Flowers were gorgeous as always and service with care. Thank you. You will always be our florist of choice. Thanks again. Rina Contestabile, August 2014

Ital Florist - Fantastic company. I have used Ital Florist for many years in happy times and sad times. I just want to say Thank You very much! Rita Quagliara, August 2014

I have never ever been happier with an arrangement. It was perfect.
Catherine naccarato, August 2014

Thank you for the quick and efficient delivery of flowers. I did not get to see them but my relative said they were beautiful. Would definitely request your services again in the future.
Twyla Craig, July 2014

I can't say enough good things about ItalFlorist -- their service is just wonderful! They're prompt, polite, and reasonably priced. I recommend them to all my friends, and will continue to be my go-to florist.Lauren V, July 2014

While out of town a dear relative passed away and we connected to Ital Florist through the funeral home website. Even though I had entered my payment information incorrectly and the florist could not contact me, they delivered a beautiful floral arrangement. I was so relieved that the flowers were delivered during this emotional time.Joanne, July 2014

I had a recent passing in my life,ordered flowers from you on line,they arrived the next a.m..they were wonderful. Thanks to all involved.God bless.Charlie, July 2014

I was very happy with the floral arrangement that was sent to my sister-in-law's father-in law's memorial service. I had ordered flowers for my husband's aunt from a florist in Orillia and was so disappointed. Your arrangement was more economical and far more beautiful. Thank you for doing such a wonderful job for us!The Knapp Family, July 2014

My Aunt passed away and was stuck on knowing who to call to order Flowers for her Funeral. Actually, I read on McEachine Funeral Homes Website how others were very pleased with using your florist...so thought I would give you a try. Was very pleased and the flowers were well received by my Family members. Will surely use you again in the future.Laurette Ginglo, July 2014

Very easy to order on-line. Had to change the date of delivery and it was done over the phone correctly. I like the on-line delivery confirmation receipt. Will definitely recommend Ital Florist and use again in the future.Kathy, June 2014

Thank you so very much for such an extrodinary flower arrangement. I was so very pleased to see the flowers at the funeral home and couldn't have been happier with the way they were presented and looked. Thank you very much for this and for having them delivered exactly when stated. Marie Pacini, June 2014

thank-you very much for the beautiful arrangement
that was for Stella Sereda at Newediuk funeral home.Mary Dlugosz, June 2014

Excellent service and communication. Reliable and friendly, would recommend Paul Doria , June 2014

the flower arrangement was exactly what was pictured in your catalogue.
thank you for sending such a beautiful arrangement.
I will certainly recommend and use your florist again.
Joanna, June 2014

The sympathy arrangement was absolutely beautiful,thank you so much.Milica D. June 2014, June 2014

Excellent customer service and helpful step by step email updates on the process!Olga, June 2014

I have used the services of Ital Florist for many years. This time I ordered their flowers via the Ward Funeral home site. As usual, the flowers were lovely and the delivery as requested. It has been my experience that Ital Florist strives to deliver, when it comes to Service! Thank you all at Ital Florist!Margaret Russell, June 2014

Thank you for the prompt delivery of a beautiful sympathy arrangement! I would highly recommend ital florist!Rachael M, May 2014

Excellent service and great feedback on the flower arrangement from others.Richard, May 2014

The arrangement was absolutely gorgeous the price was great and delivery was prompt. Very, very pleased. Thank you so much
kathy Duarte, May 2014

Ital Florist is fast and courteous. My order was delivered promptly the day I ordered and notifications were provided every step of the way so that I always knew where my flowers were.Margie, May 2014

Thank you for the lovely flower arrangement of carnations &
babybreath .They were delivered on time and were lovely and a week later still beautiful. Roly & Ruth Fournier, May 2014

Thank you very much for the prompt delivery my mother was in tears with the arrangement that u had sent.
Thank you
There is a reason I have been using you for 21 years
John Lawson, May 2014

both of our mother's have passed away.But thank you Ital Florist. You served us well for many years from far away in Texas. I always remember the time you took to call me to tell me that my mother in law had called many, many times to tell you that her vase was cracked out of concern for her lack of memory. She did in fact have alzheimers but I was touched that you called down here to show your concern. Not many businesses would do that. Thank you for everything.Baksi, May 2014

Our Comment / Solution :
We are thrilled to have been a part of your Mother's Day year after year. Thank you.

We used ital florist when my brother-in-law past away. We were so pleased with the promptness and the arrangement of the flowers. They were just beautiful. I would recommend this florist to everyone. I am sure you won't be disappointed. Thanks goes to 'ital florist'. We will definitely be using you again.S Jeffrey, May 2014

I had to order flowers at the last minute and was afraid they would not get to the funeral home in time. They arrived on time and were absolutly beautiful. Thank you. Lynn, April 2014

We could not be at the funeral so they sent us pictures of the flowers we ordered from you and they were spectacular ,more than we could of asked for. we would recommend arbor memorial to everyone that needs flowers and were delivery was great.beautiful flowers and great service.thank you JulieJulie clark, April 2014

I had ordered a sympathy arrangement via the funeral home's link to Ital Florist and have to say that the arrangement was absolutely beautiful! I was receiving comments from family members almost as soon as I walked through the door for the visitation. You never know, when ordering on line, how your order will turn out, but I am 100% completely satisfied. Thank you.J. Gilbert, April 2014

Thank you Ital Florist...When my sister passed away without warning I turned to you with the responsibility of delivering flowers. As I am now able to sit back and reflect on a hectic time, I wish to thank your company for providing me with a very satisfying and professional experience. The ordering process was fast and easy to understand and the next day delivery was impeccable. It truly made a difference when I arrived at the funeral home early the next day and the bouquet was already there. Thank you to everyone involved in the process. I also would like to add that the flowers were unbelievably beautiful. The experience was perfect from start to finish.Steve Bourke, April 2014

The flowers we ordered were gorgeous! They were delivered on the date we requested, and everyone was VERY pleased with the colors and selection of blooms.
The attached card had no spelling errors and was nicely typed out.
I recommend this company to anyone.Shirley Winter, April 2014

THANK YOU Ital Florist for your reliability, utmost quality and very personable staff. It is always a pleasure doing business with you !Carol Moyles,, April 2014

We truly appreciate the great service we received. We live in NY and the Wake was in Toronto. I clicked on the Scotts Funeral Homes link to order flowers. On Saturday evening at about 930pm, we ordered the arrangement for delivery the next day before 2pm.
We really didn't think it would happen. To our wonderful surprise, they were delivered by 115pm!
It is wonderful when companies do more and exceed expectations.
Thank you very much for such great service!Linda Proscia, April 2014

Thank you for making such a beautiful floral arrangement. We had it sent in memory of our friend's mother. It was a last minute order and it arrived on time. I think that it was the most attractive and freshest "floral expression of sympathy" there. This is the second time that I have used Ital Florist and I will definitely be using your company again! Liz Fry, April 2014

I ordered my flowers online as I am in Montreal and the funneral was in Mississauga Ontario. I can't believe the great service I got and the flowers were beautiful (I was at the funneral and saw them myself) I was extremely please at the fact I was e-mailed that they had arrived on time. That really put me at ease. I would use this florist again and I do recommend them highly. Thank you so much for making a very difficult time a little easier for me and my family. Margaret Waddell, April 2014

Whatever the occasion maybe I can totally rely on Ital Florist's team to prepare the most beautiful arrangement and deliver it the same day. Thanks Ital Florist.Angie R, March 2014

Thank you so much for your help. It is very difficult living half way around the world to tell my family that that I'm thinking of them, but with your help and great flower arrangements, I get the message across.Jacqueline Duerring, March 2014

A wonderful arrangement that was beyond expectations. Great customer service and timely delivery. I would never hesitate to use ital florist !M Burk, March 2014

Thank you so much for the arrangement you sent to my sister in law who has been sick she was so delighted with the arrangement and sent me a photograph to show me they were beautiful . I live in Scotland and would recommend your services to anyone thinking of sending flowers. Thanks to all the staff for making this possible .Anne Kelly, March 2014

I really like Ital's online purchase experience and find it's one fo the easiest sites to navigate and quickly make a purchase. I will use Ital for both work and personal purchases. They also have great customer service and always follow-up with you after a delivery. It the big and simple things like this that make it easy for me to be a loyal customer. Thanks Ital.Audrey in Toronto, March 2014

I sent a fruit basket to my Sister for her Birthday .I was in Hospital and just got to talk to her by phone today. She said the basket was beautiful, and had the best and freshest fruit, and a big variety. She also loved all the chocolate, one of her favorites. Thank you for a great product.Iris, March 2014

I can't say enough about the big smile and enjoyment my mother has in receiving the "birthday cake" flowers. it is bringing joy to her life for many days...thank you so muchJOY TYLER-NEHER, March 2014

Ital florist was a very user friendly site.
Thank you for your professional service.
Carolie.Carolie , March 2014

As well the Canadians and the Dutch families are pleased with the quality of the flowers and the service of your flowerstore. Thank you.Henk Korfker in Holland, March 2014

As well the Canadians and the Dutch families are pleased with the quality of the flowers and the service of your flowerstore. Thank you.Henk Korfker in Holland, March 2014

Once again Ital Florist has helped me say it with flowers. My finance support person was even more helpful than her normally helpful self even though she was very busy. Words wouldn't suffice but a special bouquet from Ital Florist did the trick. Gay Cook, February 2014

Unfortunately my roses to my wife were received with 1 broken and the card missing. I am sure this happens now and then but just FYI.
Elio Garofalo, February 2014

Our Comment / Solution :
Unfortunately, as carefully as we are sometimes delicate flowers are damaged during delivery.
Replacement sent!
Thank you for the feed back.

Great job, great product, thanks to all of you at Ital FloristD, February 2014

I was very impressed with the quality of product and level of service received by you. My floral order was placed on very short notice and I can't tell you how much I appreciate that you were able to deliver within the requested time-frame. I will most certainly use your floral services in future. Thank you so much!Devon Romanick, February 2014

We ordered the tropical arrangement blue from the Expressions of Sympathy collection. The picture does not do this arrangement justice - it was absolutely stunning when seen in real life! The colors are so vibrant and it was much bigger than expected.
The service was excellent, I would recommend this company to everyone.Dianne Diggins, February 2014

Ital florist... the best and fastest in floral presentation; always would patronize you guysMary Wells, February 2014

The bouquet we ordered from Ital florist for our dear deceased friend. It was exactly what we saw on line and they were beautiful. Thanks so much Tracie, February 2014

I ordered a basket of very colourful flowers for my Aunt because it was her birthday. When they arrived she called immediately to tell me just how gorgeous they were. She was so impressed by how fresh and healthy they were and that the flowers were exactly the colours she loved. Thank once again to Ital Florist for never letting me down and always giving tremendous customer. I have used ital florist for years, and anyone reading this should do the same.Kandy Anderson and Barbara Anderson, February 2014

My brother-in-law passed away from cancer in a town about 3 hrs away from our home. A very important member of our family for 47 years. On the funeral website I was able to arrange for flowers easily. It was the middle of coldest winter on record. We were delighted to see the beautiful floral arrangement at the home the nite of visitation. My husband and I were very impressed with the beautiful arrangement and freshness of the flowers. Thank You so much.sharon sawyer, February 2014

Juliette and Italo
> All I can say is spectacular! My best friends lost a sister and they were
moved beyond words when they saw this arrangement!
> Thank you so much- this is the kind of work that I know you do! Pls pass
along thanks to your designer!!!!
> Sincerely
> Anne Schlarp
Anne Schlarp, February 2014

I have been using ital florist since 2004 and they have never let me down. The flowers are fresh and beautiful and the delivery is always timely. Great service and I strongly recommend.Michel Cubric, February 2014

placing my order was quick and easy right from my home. this was wonderful as it was a very sad and stressful occassion. the plant was delivered at the time I requested. Not to mention it was beautiful and at such a terrific price. ThanksKaren McKenna, January 2014

Excellent service and absolutely beautiful flowers. Will c ertainly use your firm in the future and recommend highly to family and friends.
Thank you for sending such a beautiful expression of sympathy on my behalf last Wednesday.Margaret Kent, January 2014

Had an exceptional service experience. Ital contacted me on two occasions to ensure that my order would be delivered on time and within the short notice I provided them. While I didn't place a huge order, they treated me as though I had. I was extremely happy with the people and my overall experience with them. Well done. Thank you very much.
Candace MOLLINS, January 2014

As always with ITAL FLORIST the service is perfect, the flowers lovely and fresh, delivery on time, everything's fine !
I will come back !
Jean R Fournier
North YorkJean R Fournier, January 2014

Italflorists. Thank you once again for a beautiful arrangement for my nephew's memorial. Catherine, January 2014

Well done. I'm impressed and very satisfied.Gerald Bardy, January 2014

Thanks to the staff at Ital Florist. you were very professional and helpful when we ordered flowers for my Uncle's funeral. Your arrangements were elegant and lovely for the occasion. I will definitely use and recommend your service to others.Rema Celio, January 2014

The flowers I received for my grandmothers memorial were fabulous ! I wanted something to really show what a special woman she really was to me and they were perfect . Thank you!Breane Bednash, January 2014

My cousin's Nonno passed away unexpectedly just before New Year's Eve. My husband and I wanted to send an arrangement, so I quickly did a Google search because I wasn't very happy with the service with other past florists. I found your company and was quite impressed with what I saw, and it was the first and only florist's web page that I clicked on. I entered in the info and was kept updated via e-mails. Great service, prices, communication, etc. Not to mention very fast! Thank you, Ital Florist. We will definitely use your services again! Here is the comment that I received from my cousin:
"Happy New Year Melanie!! Thank you so much for my plant! It's beautiful and so thoughtful. You deserve the best year!! Love you! Xoxo"Melanie , January 2014

Ital Florists has been taking care of all of my floral needs for quite some time. I think it has been at least 20 years or so.
They have always provided the utmost in service and dependability and their products have always been of the highest quality and long life.
Thank you Ital for being there whenever I have needed you.
Sincerely,
Piero Presutti
Piero Presutti, December 2013

Timely service that provides exactly what is promised. Thank you.Reg Sauve, December 2013

have nothing good to say service was awful 65$ flowers looked like 20$ flowers from local supermarket!!!!!! nver again... they came an replaced them and still crap...... awful awful awful!!!!!!Ms england, December 2013

Our Comment / Solution :
With all deliveries we stand behind our product.
Even the most remote order like this one to Val D'Or Quebec.
We sent the dog sled out twice for this order. Okay, maybe not dog sleds.
Even when we had our affiliate replace the flowers our clients satisfaction was not met. Sometimes it just isn't meant to be.
I can only hope we are afforded the opportunity to make it up to them.

The flowers which we had delivered were very beautiful, and our relatives were so pleased.Daniel Franchuk, Patricia Lee, December 2013

I live overseas and have used Ital on a number of occasions and have always been very happy with the arrangements, the convenience of the service and the accuracy of the order. However on this last occasion Ital went well above what I would expect from any service. When the floral arrangement was delivered the recipients were not at home so a neighbor took responsibility for them. However with all that was going on, the did not connect in time to deliver the flowers while they were still fresh. The neighbor felt very badly and called to attempt to pay for a replacement arrangement but Ital replaced them free of charge without even contacting me. I was not aware of the issue until weeks after the funeral. I recommend this service to all my friends.Pam Wise, December 2013

Beautiful Red Rose arrangement sent to our friend on the passing of her brother. Because of that the family used the Roses as a tribute to their son/brother Christian as casket was put into the ground.
Thank you for making the Menge Family's sad moment seem a little brighter for them.
James, Colleen, Corey and Lacey Paterson , December 2013

I wanted to thank Ital Florist for their wonderful & professional way they handled my order for flowers to a family members funeral in Boston...I was in San Fran at the time & it was comforting to know that all I had to do was go on their link & order the flowers & they did the rest...it was so easy ! The Flowers that were delivered were beautiful & arrived exactly on the day I wanted...they sent me emails right away on the delivery ...I will definately use them again ,they have Flowers for every occasion! May Jackman, November 2013

Sending you a very big thank you for the breathtaking arrangements you sent for my father-in-law's funeral. It was so nice to do everything on line, and your response of receiving the order was wonderful. The delivery notices were also appreciated. I ordered three separate arrangements and was so impressed with the flowers! I had many compliments on how beautiful they were. Thank you so much, and I would definitely use your company again.Brenda, November 2013

Thank you for the beautiful flower arrangements you sent for a funeral service. They were absolutely breathtaking and exactly what I ordered. I would definitely order from you again!Brenda, November 2013

I have never ordered flowers on line before for fear of being disappointed and or embarrassed if the arrangement was less than promised or worse still never arriving at all. However when my sister's-in-law father passed away, not having much time to arrange anything in person, I took, what I thought was a huge risk. The Sympathy arrangement I ordered was on behalf of family members in Europe who couldn't be at the funeral,so this was very important to me as well as to them. I checked out various florists' web sites and decided to go with Ital. The flowers arrived on time, well before for the Visitation, and they were beautiful. I was, to say the least, pleasantly surprised and also relieved. My sister-in-law loved the arrangement so much, she brought it home after the funeral. Thank you Ital and rest assured I won't hesitate ordering flowers from you again. C.J.K., October 2013C.J. , October 2013

Just wanted to drop a note to say thank you for looking after my needs. Both funeral tributes were outstanding and exactly what I was looking for. The Cherished Farewell was bright and fresh and looked amazing. My other tribute was really well done in white only but the flowers were the freshest I have seen in a long time. Thank you for taking the time and extra care which I am confident is the only way ital florist operates.June Sym, Toronto Blue Jays , October 2013

I have been using italflorist for over 15 years now. I travel a lot for work and I have arranged deliveries from all over the Middle East and Asia and now from Bermuda. These guys have delivered every single time, without fail and with no problems at all. The arrangements have always exceeded expectation. I have on occasion, had to use other services to deliver outside the US and Canada, but this one is hands down the best. Highly recommended.
Suzi, October 2013

You guys are definitely the best!!! I tried (silly me) using another florist for sympathy flowers and they failed to deliver prior to the funeral. Even last minute you came through while the other said it couldn't be done. Thank you for being so reliable!Bernie, September 2013

We had a peace lily flower delivered via email through Ial Florist for a funeral a few days ago. When we got there, the son of the deceased immediately thanked me for the beautiful pant, that he thought was fake until he touched it. They had shined every leaf so perfectly that it nearly fooled us.
Great job !
Was very impressed with this company.
Thank you, Ital Florist. :)))))Annette Sherbourne, September 2013

I have been using Ital Florist for about 5 years now and have never been disappointed. There flowers are beautiful and they look exactly like the pictures that you see online. Everyone who receives the flowers loves them.
It is such an easy process to order that even I can do it without any problem. They are my go to when I need a gift.Maureen Belanger , September 2013

When I ordered our flower arrangement from you, we did not think we would get the one exactly like the picture. We would like to Thank you and your staff for the best flower arrangement we have ever ordered.STEPHEN & BETTY MCDOUGALL, August 2013

The first time I received flowers from Ital Florist was 15 years ago when I first met my husband... They were absolutely beautiful...and are probably why I agreed to marry him:-))
We have used Ital Florist a few times throughout the years since then and have never been disappointed. So when it came to having to send flowers for the funeral of a dear family friend, we once again turned to Ital Florist.
I have to say, those flowers were equally as beautiful as the one's I received 15 yrs ago!
Thanks Ital Florist for making the happiest and even the saddest times of our lives better!
Lori DeAcetis, August 2013

Absolutely beautiful and breathtaking white floral arrangement with roses, which expressed our love for our dear friend who recently passed away from Pancreatic cancer. Thank you for the early delivery and follow up care.
With thanks, on behalf of The baseball Team and their Wives.June Killam, August 2013

Thank you for the gorgeous spray of flowers for my unlce's funeral. The colours of the flowers were so vibrant & gorgeous. Carmela Argyros on behalf of Giuseppe Di Domenico, August 2013

I just want to say that if anyone needs prompt and detailed attention to needs for any occasion, be sure to contact Ital Florist! I'm so impressed with the beautiful small bouquet I had sent to our sister who's in palliative care. Ital added their personal touch and the flowers were lovely and delivered exactly as promised. I have ordered from Ital for several occasions. I live in BC and many of my family live in Ontario. I recommend Ital Florist to everyone!
Diane Duncan, July 2013Diane Duncan, July 2013

Thank you, I heard the arrangement was lovely. I also appreciated your e-mails informing me of delivery.Virginia, July 2013

While covering as Backup while our Manager was away, a colleague's mother passed away. Normally, there is a process and, I'm sure, a qualified list of preferred vendors...but since I'm not a Manager, I was not constrained by this rule. So I went with my Go-To Florist, ITAL and made an order for Sympathy flowers to be sent on the team's behalf for which I was reimbursed. I can only ASSUME Ital was not on the corporate vendor list, but my role does not give me access to the required database to check. Ital Florist has always provided the best service and quality arrangements at reasonable prices, and this was no exception. My colleague made special mention of the flowers and sent a picture to everyone ... I got so many compliments and I'm happy to reply that I ordered through Ital Florist. Thank you for making me look good!!!!Cheryl Francis, July 2013

Just a note to thank you for your professional service. From the moment I ordered the flowers to the time they were delivered you let me know the progress of the order and what was being done. I appreciated the phone call you gave me regarding the vase for the flowers (the alternate vase was more than satisfactory) and I would not hesitate to use your services again. I was at the Funeral Home this evening for the visitation and was in awe of the beautiful arrangement you created, it was just gorgeous. Thank you for doing such a wonderful job!!!
Mrs. Jean Daly, July 2013

I live in the UK and recently ordered flowers again for my sister in Canada. As usual the service was impeccable and the arrangement was beautiful as I was told by a greatful sister. I have been using Ital for many years now and have never had a bad experience, which is great considering I first used them untried off a list on the internet.Peter Hewitt, July 2013

I ordered flowers for my uncles funeral from Ital Florists. I got the the delivery date incorrect. I was very impressed that this florist had it correct. The attention to detail was very impressive, as I was sweating about the error. They had it completely under control.
I will definatly be using Ital Florist again.
The other thing was that I had many phone calls after the funeral, as to how beautiful the flowers were. I could not attend the funeral, but was very happy that I got this response to the quality and the inquiriery as to where they were purchased.
Thank You so much Ital Florist, you certainly took care to make my intention of sympathy special.Joyce Ruth, June 2013

The arrangement we ordered was beautiful. It was very original and well done.
We received many thanks and compliments.
Thanks Ital Florist.Lori DiMatteo, June 2013

I ordered a sympathy arrangement from Italflorist on Wednesday, May 23rd, 2013 for the funeral of my sister's father-in-law. I asked that it be delivered before the showing at 2 pm. After placing the order, I immediately received a confirmation email from the company stating that my order had been placed. The arrangement was stunning and arrived shortly after 2 pm. Thanks, Italflorist!Barbara Spottiswood, May 2013

My Mother was very happy with the flowers you deivered to her, thank you Ital Florist, Stanley Smith, May 2013

I received a call from my mother today stating she had received a beautiful bouquet of flowers yesterday afternoon.... She said they were absolutely gorgeaous and that they would make any Mother happy.
I want to thank you both for taking the time to make this right.... I realize things happen but what makes the difference is how we deal with mishaps.... I can honestly say that you did an outstanding job.... A couple of days ago I was questioning whether I would ever do business with your company again.... Now, I won't do business with anyone else!
Thanks again for your prompt response and making my Mother very happy.
Sincerely,
Alan
Alan, May 2013

Thank-you for your amazing service .The flowers arragements looked great and fresh .For sure in the future I'll use the same service if needed .
Nicoleta P., May 2013

Thank you for your usual amazing service. When I received a phone call from a lady
at Ital, I told her how unhappy I was with the plant choices offered on the web site.
She told me they had a number of plants which were not shown on the website so
I asked that she make the choice but to send a really nice one. According to my
daughter in law (recipient) it was absolutely gorgeous. As often happens when
I send flowers from Ital, some of her co-workers wanted to know where I had
ordered from, the plant was so spectacular. Thank you again.
Carol Sanford, April 2013

The flower looked nice, the way it was arranged with Dorothy Whitney's then and now picture was perfect. Thank You.
Susan Lang, April 2013

The flowers I ordered from Ital Florists for my Uncle's funeral were just spectacular! I have always been pleased with the arrangements I ordered in the past as well. Thank you!!!Connie Krille, April 2013

When I had to send flowers to my Nonna for her 75th birthday I didn't even have to think twice. Being in Costa Rica, I knew that Ital Florist would do a fantastic job and make sure my Nonna knew that I was thinking about her even though I couldn't be there for her milestone!Marina, March 2013

Ester, as always you and your staff far surpassed our expectations. I know that whenever I tell you what I need my flower order for you always do that little bit extra to make the gift a PERFECT one! Just thought you would like to know our little ballerina's eyes just lit up when she saw the arrangement. Thank youAntonia, March 2013

Joan said they were the most beautiful bouquet of flowers She has ever seen! Her spirits were lifted tremendously! Thank you!Janice Gairey , January 2013

Thank you sincerely for your excellent service for my recent delivery request. Not only was my request honored with unbelievable promptness (the large arrangement was delivered less than three hours after it was ordered online), but was more beautiful than I even imagined it would be, and the recipients were deeply touched by its loveliness. Again, thank you so much for your kind and professional service!Kevin, January 2013

Excellent service! Ital Florist delivered my order the same day and I received e-mail information letting me know every step they took. The detail that impressed me the most was that in the delivery confirmation notice they took the time to write down the name of the person who passed away. This made feel like they are not just taking and processing orders but dealing with real people who may be going through a difficult time and they add a human touch.
Thank you. Jackie LeBlanc, January 2013

Your service was the best from any florist I have dealt with. From the placing of the order, to the delivery and the follow up you were outstanding. The wreath exceeded my expectations. I will not hesitate to recommend or use your service again. Thanks for the wonderful experience.Gordon Winter, January 2013

Flowers were delivered just hours prior to service & were absolutely beautiful !! Thank YouAnne Hodgkins, January 2013

Hi;
I was really pleased with the service, your flowers were delivered on time,and looked exactly like the product on your website.
I also appreciated your delivery notification, will certaintly recomend you to friends.
Thanks.Paul Carwana, January 2013

I ordered a casket spray for a dear friend.
I unfortunatly entered in the wrong last digit on my credit card number so my order did not go through.
Instead of calling me to clear this up; Ital Florist just didn't send the flowers.
GREAT DISSAPOINTMENT when you enter a funeral service and see a bare casket.Does it matter, January 2013

Our Comment / Solution :
This was a very unfortunate situation. The credit card was declined because we were given the wrong number.
We emailed the client immediately and left a voice message.
By the time the client emailed us back the service time had passed. The cellular number given to us was good only after business hours. I wish we could have contacted them sooner.
Regrettably, there was not much more we could have done.

The arrangement you made for us was absolutely fabulous. We appreciated the thought that went into the arrangement. We will definitely recommend your company to our friends and family. Thanks again.
Arlene Murray , January 2013

The flowers were beautiful!E. Lindo, January 2013

I was very pleased with the timely delivery and quality of the flowers.
The special request for delivery to the funeral home in time for the viewing was right on time.
Overall a very satisfied experience.John Butcher, January 2013

Thank you for the thoughtful directions that you gave us ,and the suggestion which was such a great help in our plan for the flowers.Joyce Stangeland, January 2013

it was beautiful!! the best floral display there, it stood out above all others, thank you very much! In future I will recommend your company to others!Dale Matthews, January 2013

I've ordered from ItalFlorist more than once. When they're unable to properly deliver the flowers (if the receiver isn't home) they will call you to make alternate arrangements, sometimes leaving them with a neighbour if you're comfortable with that. I was, and my cousin received her flowers just a short while later. Great customer service!Sarah, January 2013

I have been using Ital Florist for the past 20 years. They are my go to florist for special occasions and funeral arrangements. I have even converted family and those I work with to use them. I would definitely recommend them - they are creative with their designs and the staff is courteous and friendly and deliver on time and quickly I'd need be. Go ahead and try them I'm sure you won't be disappointed and I wouldn't be surprised I'd they become your "go-to" florist as well
Thanks Ital
Debbie Debbie Vorich, January 2013

Beautifully done and timely. Very much appreciated.Deborah Listrom, January 2013

The wicker basket that you made up was lovely and we were very pleased with it. Thank you for doing such a lovely job. I would certainly recommend you to my friends.Eike A. Bleeker, January 2013

I am very pleased with ital florist. They did a great job in handling my request.Jack Costantin, December 2012

Worry free, quick and easy. I live on the other side of Canada and was able to send Christmas flowers in toronto without even picking up the phone.
Great service.Blyss, December 2012

I was very satisfied with the quick on line service at a sad time for us. The arrangement of sympathy was beautiful and simular to the picture shown as all white flowers in a clear glass vase. Thanks for the great service.
Karen Ross , December 2012

Thank you for sending the most beautiful arrangement for expressions of sympathy.
It was simply amazing and I appreciate it very much.
Merry Christmas and Happy New YearAngela Cipollone, December 2012

I am so happy with the service you have given. The flowers were very beautiful and there was no problems at all with delivery. The communication by email was fantastic. I highly recommend this service to everyone.Lily Fusillo, December 2012

Thank you very much. The flower arrangement was beautiful. You exceeded our expectations. Catherine Petgrave, December 2012

Italo & Ester, words can not express what an outstanding job Ital florist did on my father in-laws sympathy arrangements. They exceeded everyone's expectations and they were by far the most beautiful arrangements I have ever seen. THANK YOU!!!!Connie Da Silva, November 2012

I recently order an wreath for my deceased Aunt from my three brothers and their wives. I didn't realize that the wreath was very small. I was contacted by one of the florist, who was concerned how this would look from such a large group of people. Thank goodness she was so concerned
she suggested a different arrangement for the same money.
It was beautiful. That was over and above customer service.
I am very greatful. Keep up the good work and you will be the first place I go to for all my floral arrangements.
Thanks again.Lynn Takacs, November 2012

Smooth transaction and the arrangement was beautiful. I will order again for sure!!! Thank you so much!Roxanne meadus, November 2012

The floral arrangment was stunning...delivered on time as promised; A fitting tribute at my Aunts funeral.N, November 2012

Thank you so much for your attention to detail and ensuring that my Dearest friend and her family got my flowers as I recently had major surgery and was unable to attend the funeral. My friend's Mother was prepared for burial in one town and then transported to another town for internment. You made sure that my arrangement was delivered fresh by contacting the funeral home and setting everything up to make sure it got there in enough time to travel with her. This meant the world to me and THANK YOU is not enough, but THANK YOU!!D. Hingston, October 2012

On behalf of my family, we would like to send our sincerest thanks to Ital Florist for their exquisite, fresh arrangements sent to Glen Oaks Memorial Home on Sunday, October 14th. They were absolutely beautiful and well worth the money paid. We will be using your services in future and will be recommending you to all of our friends and colleagues. Sincerely,Cynthia C. Huspeka, October 2012

I wish to thank you for the beautiful 2013 calender which I received a few weeks ago.It is beautiful and quite unexpected but very much appreciated. In October of 2011 I ordered flowers from your company to be delivered to Glendale Visitation Centre, Etobicoke and I meant to write and let you know how pleased our family was with the service you provided and the timely delivery of the bouquet. Since I ordered online from Newfoundland to Ontario,I wasn't sure what kind of service to expect and you met and indeed exceeded our expectations. Thank you so much. Elizabeth Mercer , October 2012

Very nice flowers. The arrangement was like the one on the catalogue and was delivered according to the requested time. I'm very satisfied with the service. Thank you Ital Florist!Chermaine, October 2012

I live in Australia and it is nice to know that when ordering flowers for relatives in Toronto they are fresh and delivered when requested.
Thanks again for the good customer service I will be recommending your business to my friends and relatives. Annette Pelz, September 2012

I had a very unhappy experience with ital florist. I sent several emails and although they appologised, they took no blame. They don't have to. Their website basically says that they can send you whatever they have on hand. Very bad business sense. I would not order anything from them again. Bonnie Hazell, September 2012

Our Comment / Solution :
As much as we try to make every bouquet perfect sometimes a client just isn't happy. We offered to replace the bouquet or send a bouquet to the family at our cost. We agreed on an appropriate discount. We always stand behind our work and do whatever we can to make our clients happy.

I had used your online service to send flowers for a dear friend who passed away. It was my first time using your service and I was a little nervous as my experience with another online florist didn't go well. The customer service was ok, but the very expensive flower arrangement they sent looked dead on the first day! Needless to say, I would not be using them again.
I was amazed at the variety of arrangements to choose from. The order process was quick and I received an email instantly confirming my order had been placed. Now this is where the customer service went above and beyond my expectations. I also received an email telling me delivery had been made and it included the time as well. I have never had that happen before and thought it was such a nice touch. When I saw the flowers at the funeral service they looked exactly like the picture I chose them from. They were fresh, vibrant, and really quite stunning. I will not only use your service again, but will happily tell everyone I know of my experience with your company.
Thank you again. J. Murphy, August 2012

Italo, I received feedback from Sydney and the Shield looked as it should... a wonderful tribute to a fallen comrade. Once again you have come through for us and we are most grateful. Your prompt attention to our mostly last minutes requests is something that I wish all our vendors would strive for.
Thank you!
Aurelia , August 2012

Our Comment / Solution :
A nice comment to start the week off.
When the time comes to remember a colleague we often don't have much warning. Happy we could move quickly and rely on our professional affiliates across the country to get the flowers delivered and done properly. It is what we try to do every day.

I would like to thank-you for the fast delivery and must express my shock when I saw
how beautiful and huge the arrangement was!! Exactly like the photo, even better!
thank-you for making me smile,
very happy customer,
Tereza Gentile. , August 2012

Our Comment / Solution :
Comments like this is what it is all about.

I had to order flowers on very short notice to send to friends who had just lost their father/grandfather. They were delivered on time and when I went to the funeral home that same day and saw the arrangement, it was beautiful and exactly as I had seen it in the catalogue. There was no disappointment at all. Thank you for coming through for me and lifting the spirits of the family who received the flowers. Olga Marcus, July 2012

Once again Ital Florist did it! I have never ordered flowers from them wherein I was not amazed and so pleased at their lovely arrangement and impeccable service. Thank you very much to the owners and staff!Alice Cottingham, July 2012

The basket that you prepared on my behalf for Mrs. Trigiani was perfect to express my sympathy to the Family.
Delivered on time it was honored with a prominent spot at the Funeral Home.
Grazie.Gail R. Longworth, July 2012

My sister was very impressed with the flowers she received. She said they were gorgeous. I will always order my flowers from ital florist.Daryl McDonald, June 2012

Flower selection was great, easy to order and very beautiful!melanie saunders, June 2012

To Whom It May Concern,
I apologize for the time it took me to send my compliments to your Florist, but I kept forgetting since I am always super happy with the arrangements you sent.
Since I have found ital florist, I have never ordered from any other Foriist. I receive nothing but praise for the flowers sent and I owe it all to you. Thank you again for a job well done!Darlene J Durand, June 2012

Thank-You so much. The arrangement that I picked out was as beautiful as in the photo.They were delivered right on time.I would use ital florist in the future.
Again,Thank-You
Christine Clift, May 2012

Good Morning from the West Coast!
I wanted to drop you a short note to tell you that the floral arrangement that I sent to the funeral of my dear friend was absolutely beautiful. Although I did not see it personally, I did receive a note from her husband commenting how gorgeous your arrangement was. Thank you so much.
Linda Cooper, The Stone Hedge B&B, May 2012

Ital Florist has the best customer's in the world! Read this...
"OMG! They (the flowers) were amazing!!! Truly works of art. Thank you so much for all your work. I know my family was so happy. Looking forward to the next event just to have flowers!"~ D.Shaw, May 2012

Ital Florist Making Moms Everywhere Happy! LOVE IT!!
"My mom just received the flowers and said they looked spectacular!!!
Thanks for always taking such good care of us.."Barb, May 2012

Hi guys, I live in Brazil and had the happiness of a new grandson arrival in Canada.
Thank you for helping me in expressing my joy from 8.500 km away.
The flowers were beuatiful and arrived just as planned.
This is what i call a well done job.
Thank you very much.
Claudio FontanellaClaudio Fontanella, May 2012

I was very pleased with all aspects of your service. This was the first order that I had placed for flowers via the 'web'. It was fast, easy, and most importantly, the floral arrangement was beautiful and exactly as depicted in the online brochure. I would not hesitate to use this service again. Thank you .
Carole Vella, April 2012

My sister-in-law passed away suddenly so needed to order a flower arrangement quickly in order to have it delivered to the funeral home in time Checked out a few places on line and after looking at some of the arrangements I decided to order from ital florists They sent me an E-Mail right away to insure me the flowers would get there on time The day of the funeral,my family and I found the flower arrangement at the front of the chapel and we were more than pleased with the wonderful job that they had done The flowers were beautiful I will certainly order flowers for any occasion needed in the future from themMrs Mary Lou Freingruber, April 2012

I ordered flowers to be sent to a hospital in Vancouver late on a Friday night for a friend who had a serious operation. There arrived before noon on Saturday! I live way up the BC coast. The arrangement was apparently beautiful and was even after a week when they returned home. Thank-you!B. Allan, Powell River, B.C., March 2012

Thank you so much again for ALL your help with getting me the right flowers and all the supplies for my wedding! The flowers looked amazing! I will send you some pictures...but I am at work right now and don't have any at the moment. Just wanted to say thanks again though. I will definitely recomend friends to speak with you if they have flower needs.
Hope you're well, take care,
Heather
Heather, March 2012

Thank you! The arrangement is even more beautiful than the catalogue.
Regards,
Nancy
Nancy Furiato, March 2012

To everyone at Ital Florists, thank you for the lovely flowers, prompt delivery and the kind words left on my cell today.
These are special days in everyone’s life that we all must pass. It’s comforting to know that organizations like Ital Florist understand and really do care.
You have earned my trust, respect and patronage.
Again, Thank You!!Tony Scianitti, March 2012

Great arrangement with prompt service.Dominic, March 2012

Recently I ordered a sympathy arrangement from you for the reception and memorial services for my daughter's husband. She told me that it was beautiful and everyone commented on it. She will send me a photo so I can see it as well.
Thank you for helping me at this sad time.Carol Nolan, February 2012

My daughter was a florist therefore sending her flowers can be difficult....this time she was absolutely delighted .She said the
arrangement was AWESOME..
Thank you very very much.Rennie, February 2012

Greetings,
On behalf of the Chiarantano family we thank you for the lovely arrangements for our fathers farewell.
Well done again Ital Florist!
Filomena,Frank , Robert & Karen Chiarantano , February 2012

I recently ordered a SYMPATHY floral arrangement from your website to be sent, in memory of my sister-in-law's dad. I really wanted it to be nice! I was extremely pleased with the flowers. They were both beautiful and very, very fresh. They arrived on time, and I was especially grateful for that! This is the first time that I have used your company and I will definitely be a returning customer. Thank-you Ital Florist. Liz Fry, February 2012

Work takes me away from home quite a bit and I'm not always there on those special occassions but the reliabilty and concientious care that I've always received from ital florist is reassuring when I need to bridge that distance with flowers.Eugene Corrigan, February 2012

They provided great service and got the flowers there on time.
They also called first to make sure the recipient was there.Rob Fessler, February 2012

Our Comment / Solution :
Thanks for the kind words. As much as it sounds great we can't always call before delivery. We do what we can.

As usual, you did a lovely job on the arrangement that went to my friend for her birthday last week. She was thrilled to bits and raved over the different sorts of flowers and berries in her arrangement.
It wouldn't occur to me to order flowers from anyone else but you.Mavis Robertson, February 2012

I have been ordering flowers from Ital florist for over 8 years and was happy with the quality and service every time. I would recommend them to anyone without hesitation. Thank you for the care you put in, Ital florist. Stella Li, January 2012

What could I say about the florist ITAL ? Only that : they are the BEST florist in town ....
I always buy my flowers at ITAL ...
Best flowers, best service, best everything ...
Jean-Raoul Fournier
French writer
TorontoJean-Raoul Fournier, January 2012

What could I say about the florist ITAL ? Only that : they are the BEST florist in town ....
I always buy my flowers at ITAL ...
Best flowers, best service, best everything ...
Jean-Raoul Fournier
French writer
TorontoJean-Raoul Fournier, January 2012

Excellent service and quality! The fruit basket was awesome.
Having chosen your shop at random,from 800 km away, I was unsure of the outcome, but rest assured that I will keep your info on file and recommend Ital florist.
Thank you!Helene Petroski, January 2012

Excellent company with solid reliability. Ordered at 8 am, delivered at 12 noon same day. Where in the entire world you get such a service.
Thank you Ital Florist. I will be your permanent customer.
BijanBijan Bavarian, January 2012

I've used Ital Florist for over 20 years...I've never had a bad experience with them...and I recommend them to anyone looking to send flowers to loved ones.Wes, January 2012

We had flowers delivered to a funeral home that were exceptionally nice and there on the day expected and we would just like to let you know it was very much appreciated. Thank you.Eve Feutl, January 2012

This is a prompt and fast delivery service. I will certainly use your florist services again.Jacques Bigeau, December 2011

Ital florist Customer for many years, I am sure I am going to remain it many years more ! Great ! (Strasbourg, France)Vladimir, December 2011

Thanks everyone. It's hard living on the other side of the world but getting the call from my mum after she received her flowers made it all worth while.Wayne Frosch, December 2011

I would just like to thank you for choosing such beautiful arrangements for us to send to our family.
We live in BC and one of your shops is near a cousin in Etobicoke. We've had you send a funeral arrangement and just recently, a lovely feminine floral gift to our 99 year old Aunt, who is in Care. Thank you also for letting us know that the arrangements were sent on time.
Diane - Saanichton, BC, December 2011

Every year we send baskets to Italy, we have never been disappointed. My family in Italy can't rave enough about the baskets that they receive. They are delivered promptly and always enough time for Christmas.I would not order from anywhere else.
Thanks Ital Florist for your Professionalism
Micki Torontomicki, December 2011

Beautiful flowers and catching arrangement for the surprise flowers sent to my daughter on her birthday. As usual Ital Florist made our day with their pride in their work and dedication. I couldn't have asked for more. It is with utmost gratitude and appreciation to those in the Ital Florist shop in Toronto, Canada who have stepped up to the plate once more as in the past for bringing happiness to so many people. More power to you and your entire staff and organization. There is much love for all of you. Alice Cottingham, November 2011

Thank you so much the flowers were just fantastic, very well done, we were all impressed. Thanks once again.
Richelle & JimRichelle DeNure, November 2011

My sister in law was absolutely thrilled with her bouquet. Thank you Ital Florist!!Jan Davidson, November 2011

Our brother-in-law recently lost his father in Calgary, Alberta Canada. We live in Florida in the U.S. We were so pleased with the service we received ordering flowers online since we are so far away. My husband's sister and our brother-in-law said they were very happy to see our flowers as soon as they reached the memorial service. It meant a lot to them. I would recommend your florist to everyone. David and Jerrie Lance Dover, Florida USA, November 2011

We recently used this site due to our unhappieness the last time we used a local supplier. What a treat this site was. We as a family sent flowers that were beautiful, fresh, timely and exactly what we had ordered. No skimping of the actual flowers. The site was easy to use and will now be my source for all occasions. It's nice to see what your ordering and exactly how much it will be!
Thank youC. Paquette, November 2011

Thank you so very much for your excellent service and beautiful arrangement of the casket spray for my Dad's funeral. I have ordered from ITAL a number of times and felt assured that something as important as a family funeral would be the safest handled by you. My family was very pleased with the casket spray and your service. Lee and family, October 2011

The flowers were beautiful and you provided an excellent service! Everybody loved them! Thank you. Sylvia Etcheverry, October 2011

I ordered an Autumn bouquet for my friend's mother's funeral. I live far from my friend so I couldn't go to the funeral. My friend called me and said that the flowers were beautiful and when she described them, it became clear to me that there many types of flowers that were in the bouquet that far exceeded my expectations.Sandra Baird, October 2011

As we live north of the city, we only attended Boyde Chaulk's Funeral, when we saw the arangement you made for us, we were very pleased. It was lovely.
Thank you.
Vera and Jordy Hann, October 2011

As we live north of the city, we only attended Boyde Chaulk's Funeral, when we saw the arangement you made for us, we were very pleased. It was lovely.
Thank you.
Vera and Jordy Hann, October 2011

The roses were subdued but gorgeous. Thank you for making sure they were perfect.Dorothy Higgins, September 2011

Having just travelled from the US to home, and learning of my aunt's passing, I ordered flowers online and apparently pressed the button three times - mistakenly ordering 3 tribute baskets. I did not catch this until the day of the funeral. Thank goodness Ital Florist realized my mistake and corrected it on my behalf.
Thank you!Dianne Burns, September 2011

The flowers were very appreciated.I was told that the arrqangement was beautiful. It was very well received. Thank you. *I made a very good choice.Maria Barbieri, September 2011

Excellent service and reliable company, the flowers were beautiful and I received many compliments on the arrangement that I order. Sandra from Milton Ontario, September 2011

Thank you so much for your prompt delivery of a bouquet of flowers for my daughter, who was on holidays in Toronto recently She was thrilled to receive flowers from home, via the internet, on her birthday, and texted me immediately to let me know that they were in pride of place on the table at her birthday dinner that evening. Well done!
Many thanks,
Deirdre Donnelly, August 2011

I've recieved 3 arrangements so far from ITAL Florist that a friend has surprised me with and every time the flowers arrive, they are fresh and nicely presented. They also call with a follow up to make sure you have recieved them. I'm so happy every time, thank you. Melissa , August 2011

We live in Holland and we were so happy that you have delivered the flowers on time for the service for my dear Aunt who passed away..I saw a photo and everything looked beautiful!Thank you so very much!Desiree Schilte Holland, August 2011

I ordered flowers late Saturday night to be delivered to the funeral home on a Sunday and they were there. The arrangements were beautiful. Thank you so very much.Leeanna Meier, July 2011

I have ordered from this company a few times in the past. The recipient has always been pleased by the presentation and quality of flowers that have been delivered to her. Delivery was also done in a timely manner. Will keep using this company in future. Thanks!Margaret Burns, July 2011

Great service - we were very pleased!Laurie and Ron McLachlin, July 2011

We used Ital Florist's online service twice within a short period of time and both times we were impressed by not only the quality and presentation of the flowers but their high level of professionalism and their ability to deliver on short notice and on time.Walter , July 2011

It's always a gamble when ordering flowers on-line to be sent on your behalf. Having the link on the funeral home web site made it very easy. No searching for a florist on line at the last minute. You always hope that your choice of flowers will be all that you hope for. The Quiet Tribute Spray we chose was more than we could have asked for and the card contained everything we asked to be said. When we walked into the funeral home our flowers stood front and center. The arrangement was magnificent and very much appreciated by the family. I will use Ital Florist again. We were not disappointed.
Thank you very much.
Jim and Pearl Stewart, July 2011

Apparently the flowers that you delivered to my friend on July 7th were absolutely beautiful. I'm not surprised as I wouldn't expect anything else from Ital. Mavis Robertson, July 2011

We were out of town when we learned of our dear friend's passing. Ital Florist had a wonderful online selection and our purchase was made very quckly and easily. The flowers were a beautiful tribute and the family were very appreciative. Thank you Ital Florist.The McLaren Family, July 2011

I have been using Ital florist exclusively for over a year now. I never fail to get amazing feedback. I now get calls regularly from recipients wanting to know where I got the flowers because they need to send some and they want to use the same florist. They say they've never seen such beautiful arrangements. Thanks, Ital.
Carol Sanford, July 2011

My recent gift of flowers was well received. I also appreciate the customer service that was extended to me. It makes a difference.Rosemary Hentges, June 2011

Thank you for the beautiful flowers you delivered for a funeral service last week. It was a stressful time and short notice and I didn't know where to begin, but there was a link to your site on the funeral home website, so I just picked an arrangement I liked and hoped for the best. It was beautiful and arrived on time. I've ordered online from other sites and have been disappointed by how small the arrangements were. This one was stunning and I know the family appreciated it. Thank you.Kelly Coleman, June 2011

While I was in Israel and my wife of 13 years was home in Canada during our anniversary, I sent her flowers online. They arrived and were just what I expected and a surprise for her. Thanks for "being there" when I couldn't be.Cam Huth, May 2011

Thank you for a wonderful service. My Mother's flowers always arrive on the day requested, in perfect condition are arranged beautifully. I strongly recommend your company.Linda Jack, May 2011

Thank you very much for the excellent service. The recipients loved the flowers.BIQ, May 2011

I ordered a sympathy bouquet the first week of may and it was delivered on time and beautiful. I believe this was the first time I ordered from Ital Florist and we will definately be using them from now on,
Thank you so much
Anne MartenAnne Marten, May 2011

I sent my mom a Mother's Day floral gift and she was delighted. So was I when she sent me picture and it was even better than what was shown on the order website. Sheree....St. Catharines, ON, May 2011

Always great service as usual.
Family said flowers were beautiful. Very full arrangement.Byron, May 2011

I have used Ital Florists now at least 5 or 6 times and have always been pleasantly surprised with the service! Deliveries have been on time and the flowers have been beautiful. It gives me peace of mind that I am able to order something from a picture and know it arrives looking the same. Margaret Werner, May 2011

I have used Ital Florist a couple of times now and have been extremely impressed with the customer ordering experience and deliveries when promised - very important to me to use a reliable company as I live in Europe.Debbie Mummie, Gibraltar, May 2011

I received the most beautiful, fragrant vase of flowers from my family in Montreal on Saturday for Mother's day. The arrangement is beautiful .. the selection of flowers is beautiful, the colour palette is beautiful with white pink roses, white lilies, ...
Lorraine Thompson, May 2011

For the second time in a short while we were in need of the services of ital florist, and in both cases we were more than satisfied. The flowers were delivered as requested and the feedback as to the flowers were glowing in each case. We will certainly use ital again if the need arises. Georgina Strother, April 2011

I called your florist number yesterday, April 15, 2011 and talked to one of your representatives. I told her how extremely pleased I was with our floral arrangement. The arrangement was exactly what I had ordered and was very elegant. I was well pleased with the designer and how well done the arrangement was. I was told by a family member that people were complementing on the beautiful flowers and arrangement. Thru many, many, years I have ordered flowers thru the funeral homes. I am very pleased to say that this is the first time I received what I ordered and didn't have to shed tears of disappointment as in the past. The flowers that the family ordered for the casket were also elegant and the arrangement well done. My husband was born and raised in Oshawa and we have many relatives and family members. I asked your rep. if I could order flowers thru you at any time and she assured me I could. Very pleased to learn of this. A number of relatives and friends do not know of any florist they are pleased with. I have and will continue to pass on your florist.
Thank you.
Stephanie & Family Stephanie Henderson, April 2011

I think your operating system is fantastic. The confirming of the order, receiving the order and the delivery notifications are great. This truly makes one feel that things are being done and no need to worry.
Thanks again.
Stephanie Stephanie Henderson, April 2011

The arrangement exceeded our expectation. The loss of a loved one is always difficult and this arrangement lifted our spirits.
Thank you. Doyon and Herzog Family, March 2011

I am a first time customer and ordered a funeral spray from Ital Florist on the internet.
When I got to the funeral I kept looking around for the flowers I sent and finally realized that the huge display at the front of the chapel was mine - I had thought it was much smaller from the picture on the Internet.
I was so happy I called them right after the service to say thanks and I'll say it again here - it's so nice to get more than you expected - it happens so rarely these days,
All the best,
John Maybee, March 2011

Dear Ital Florists,
Thanks for your lovely follow up message.
I wanted to express my sincere gratitude for the wonderful basket of plants that you sent to the funeral home. It was really well received. Marj commented that the house looked drab and lonely because she didn't have time to get some plants, due to taking care of her husband, Earl. She and her daughter, Sherry, spent the day after the funeral pulling the arrangement apart and transplanting the plants. THE HOUSE LOOKS MUCH CHEERIER AND BRIGHTER NOW! Thanks so much for the attractive arrangement. The timing couldn't have been better. A job well done.
Sincerely, Ken Hilliard
Ken Hilliard, March 2011

Thank you Ital for a smooth delivery of the flowers for White Valentine's Day. Great service and friendly staff, thank you and very much appreciated. Cannot wait till the next one =)Steven M., March 2011

Our three families (one in Pakistan, one in Ontario and on in Missouri)were unable to attend the funeral of our friend, so we sent flowers through Ital Florist. - received a comment on face from a friend who was able to attend - Your flowers for the McKenzie's were amazing.Linda Shalm, March 2011

Thank You for the excellent service and beautiful flowers. I sent my order on-line Sunday morning and the flowers were delivered to the funeral home Sunday afternoon. Very impressive!Louis Fried, March 2011

Thank You!!
Every time I order flowers from you they are beautiful!!!! I will never order from anyone else! I have all of my family and friends using you now! Tracy Abel, March 2011

Had Valentine flowers sent to my wife in the busy Downtown Toronto Area. The arrangement arrived as scheduled and was a big hit. Very nice flowers in the perfect setting for Valentines day. Thank you ItalChris B., February 2011

Once again a flawless experience with Ital, both with the product and the service.Peter Hewitt (UK), February 2011

Thank you for taking care of my need for flowers to a funeral of a family friend. Last time I ordered flowers (from a different company) I was so embarrassed at what was delivered. It was a nightmare to see our name attached to it. And...it was not appropriate at all for a funeral.
I'm happy to say that ordering through Ital Florist was a good experience from start to finish. User-friendly on-line ordering, and then when I went to the funeral home and saw the bouqet that we ordered, it was exactly what I was hoping for and I was very very happy. It was big and colorful, and beautifully arranged. It made me feel good. And - it was not ridiculously priced. Thank you!
Keep up the good work. I'll be using your company from now on. Donna Parisien, January 2011

Thank you Beautiful flowers exactly as in the photo much appreciated by us and the family Will use againKathleen Monahan, January 2011

Thank you for the wonderful floral delivery service. The flowers were exactly what my loved one would have wanted. Everyone remarked at the beautiful purple shade and flower selection. Thank you for your attention to detail. SStephanie, January 2011

As we live in the UK we were unable to attend the funeral of my uncle in Canada. The arrangement my mother and I ordered from you was stunning and was much admired by my cousins at the funeral. They sent me a photograph and it was even better than that shown on your website. Thank you for helping us to feel closer to them at this sad time.Jane Phillips, January 2011, January 2011

Thank you for the wonderful arrangement prepared for my dear uncle. The family was very appreciative and touched by its beauty.Michael Lee, January 2011

Excellent Service, Thank You for catching my mistake regarding the Deliery Date and confirming with me. Needless to say that the Flowers were beautiful as always.Karl Link, January 2011

I always use Ital Florist services, as it is super dependable, always on time and the arrangements are always gorgeous.
Rosa, January 2011

Thank you for a great service. My Mother is always extremely pleased with the flowers you send. Your customer service is also 'top notch'. I have been your customer for about six years now and will happily continue ordering from your company.
Linda Jack, January 2011

thank you for the uncomplicated ordering process, my gift got to my brother and his family without any hassles. I'm always worried that gifts sent online get misdirected or are late because he lives so far away(kansas). I seached the internet and your company had the bigger selection of fresh christmas wreathes that i could find. THANKS AGAIN on a hassle free exchange. kevin lambert, December 2010

Italflorist has rended a fantastic service in delivering beautiful flower arrangements, very much appreciated by my customers> Grazie! rosannarosanna, December 2010

When purchasing online you never really know what to expect. I have to say that when I saw the display of flowers I purchased online I was quite impressed.
Thank you for exceeding my expectations.
Jason, December 2010

We were very pleased with the arrangement you sent, it conveyed the exact message we wanted sent and were the first arrangement we noticed.I would gladly use your services in the futureJohn & Kathy Bennington, December 2010

We recently ordered flowers from you for our parents’ visitations/funerals held on November 16 and 17 through Highland Funeral Home (Warden and Sheppard location) and would like to thank you for your excellent floral designs and service.
Our parents passed away on the same day and the double urn arrangements were attractively displayed as mirror images. Everyone, even the funeral home directors, commented on how lovely they looked.
The selection of flowers in the arrangements from the children and grandchildren was excellent and arranged beautifully.
Thank you for your efforts in helping to make our parents’ funerals a wonderful way to pay tribute to two people who lived long and meaningful lives.
The Kawano Family, December 2010, December 2010

We ordered our flowers from Ital and were pleased with the result. The flowers were fresh and as beautiful as the picture we chose them from. Thank you for your speedy and excellent delivery. B McGill-Ploeg, December 2010

Yesterday, Nov 23 I received a phone saying my order had been lost and the flowers never made it to the funeral-how embarassing for us! We chose flowers over a donation because of the distance NS-ON, we wanted our friends to know we were there with them, a moment that can't be captured again...Debbie Burton , November 2010

Our Comment / Solution :
Hi Debbie,
I wish there was something we could have done to avoid this. We realize how important our service is especially during a time of sorrow.
Our affiliate did not notice a problem with his Point Of Sales System until it was too late. technology let us down as we let you down.
I know that your complete order was refunded right away.
I hope you allow us the opportunity to make this up to you in the future.

I trusted ital florist to deliver flowers to my girlfriend's office on our third anniversary, and was very impressed with all aspects of the transaction. Not only was the arrangement affordable, but the ordering and delivery process was simple and efficient. Delivery occurred with perfect timing, and the arrangement itself was incredibly beautiful and long lasting. I would be happy to utilize their services again in the future, and highly recommend ital florist to anyone seeking a great experience.Kevin Thackorie, November 2010

Thank you for arranging such a beautiful vase of flowers to send to the Funeral Home and they were admired and appreciated by the family.
Thanks again for a fantastic job! I will definitely come back to buy more!
Rosemary, October 2010

I have been shopping on line with Ital Florists for a couple of years now if not longer. I have always been very satisfied. I have always been told that the flowers are not only fresh, they are beautifully put together. When you are sending flowers to someone it is usually for something special and it's comforting to know that you don't have to worry about them at all.
Thank you for the great service.Valerie Smith, October 2010

I was pleased to see for myself (when I attended a funeral earlier this month - September 2010) that the arrangement ordered by me online, was indeed exactly as that shown on the Italflorist website at the time that I ordered my selection. This is very satisfying. Thank you.P. Lobo, September 2010

I highly recommend the services of Italflorist. The flower arrangement I ordered, by use of the Internet far exceeded my expectations and they were delivered on time, as requested. The staff maintained prompt and efficient communication with me, by both telephone and Internet to ensure that the order went through smoothly and I will definitely use their services again when needed. Italflorist acted with the kind of professionalism that is seldom seen and was very much appreciated. Their services and quality of flowers are exceptional. Thank you. Mrs. Vita Ammendolia, September 2010

A dear friend of ours had passed away and I ordered our flowers threw your service. When I arrived for the funeral I was thanked over and over for the beautiful arrangement. This was the first time using your company for flowers but it will definately won't be the last.
Robert Jessop, September 2010

We sent our doctor a fruit basket after he had surgery and he was thrilled to bits with it. He said that the fruit was delicious. As usual, Ital Florist came through quickly and well. That's why we've been using them for over 40 years.Mavis Robertson, September 2010

The flower arrangement I ordered for my friend's funeral arrived on time and was identical to the one I had picked out- even more beautiful in real life. I had no trouble identifying it among the many bouquets that were at the church. Thank you. Marlene Mullie, September 2010

We we were very pleased with the floral arrangement Ital Florist created for our very good friend's funeral. We would not hesitate to recommend your services. Thank you. Virginia Trevurza, September 2010

I had recently ordered flowers & since it was my first time doing this online I was quite nervous...but everything turned out great & it was very easy to do! My friends said that the Flowers I sent were absolutely Beautiful ....I was so pleased ....Thank you so much "Ital Florist" I will certainly be using this company again.....
Best Regards
May JackmanMay Jackman, September 2010

I am always happy beyond my expectations when I order flowers/arrangements from Italflorist. I am always being complimented on the arrangements that I order. I always get more for my money than any other florist. The arrangements are always arranged very nicely. I have recommended Italflorist to family and friends. My orders have always reached the recipient on time without delay. Thanks for the great work!Enza - North York, ON, September 2010

A note to thank you for your wonderful services. I have ordered flowers from you for many years now for many different occasions and you have always done an amazing and efficient job in preparing the arrangements and delivering them in a timely fashion. Thanks again for everything!
Patty Casacalenda, August 2010

the flowers are great and the same day delivery was perfect..thanks a lot..carlo, August 2010

Thank you for your prompt and efficient service. The arrangement between the funeral home and yourself is a blessing as it makes ordering flowers and arranging delivery so much easier.P. Tan, August 2010

We always order from Italflorist for all our floral needs
because we are guaranteed good quality of flowers and great service. The recipients of our latest order were overwhelmed with the beauty and quality of the wreath.
Thank you Italflorist!
Mr. & Mrs. Bob & Linda Rabbito, Mississauga, ON., August 2010

21 years have passed since I ordered my wedding flowers from Ital Florist. To this day, I can still say that the money spent was well worth it. I remember Ester reassuring
me that the flowers ordered would be premium flowers and that I wouldn't regret it. She was right. The stunning white gardenias, casablanca lilies and orchids arranged and delivered for my day still hold a special place in my heart. Thank you.Rita, August 2010

Just wanted to thank you and your agent in Juneau, Alaska (Safeway) for everything. Even though when we asked for the flowers to be delivered my beloved Auntie, at the time, was being medivaced to Seattle, Washington...two days later, she was returned to Juneau on Tuesday evening to prepare for her final days. I contacted Safeway and they were more than helpful to us and in fact, delivered a fresh bouquet for us on Saturday after her passing on Thursday afternoon. We took the bouquet to the Shrine of St. Therese out on Lynn Canal on Sunday for the final memorial Mass for her. There was no extra charge for the new bouquet and deliver to my Auntie's home. Myself and the family greatly appreciated the extra service and mile that everyone went to for us during these last days.Jerry L. Soltani, August 2010

The flowers were absolutely beautiful! Even more than the picture on the website. Thank you for your prompt service as well.SG, August 2010

I live in London, England and wanted to send flowers to my friend in Toronto for her birthday. I selected ITAL via the web. It was easy to use but I was slightly nervous doing this from such a distance. I need not have feared, the flowers arrived on the appointed day at the time I requested and my friend was very pleased with them. Thank you very much. I'll be back!Nicola Coleman, August 2010

On two occasions in the recent past, I have sent floral arrangements to two very good friends. They have been so happy with their arrangements that they have called me and have taken photographs of the beautiful flowers. Thank you Ital Florist for providing my friends with such happy memories. Gail, Etobicoke, Ontario., August 2010

The flowers we ordered for my aunts' funeral were lovely and arrived right on schedule. Your online pictures were very accurate. We were very happy that with them, and would use your services again, should the need arise. Thank you!Charlotte Love, August 2010

Flowers exceeded all our expectations. Delivery was extremely fast. We will definitely use your services in the future. Thank you for excellent service !Linda, August 2010

AS USUAL YOUR FLOWERS WERE BEAUTIFUL,
THANK YOU AGAIN.Glenda Urmoneit, July 2010

Thank you! Easy to use webpage, excellent prices and quick delivery, what more can you ask for?Holmberg, July 2010

Thank you so much for the confirmation.
I have used many florists in Toronto and you are the best.
I sent my Mum a bunch of pink roses and she loved them. The roses are of impeccable quality and the delivery
was fast.
I am very impressed and will be using you again
Thanks again,
Kathleen, July 2010

Hey, Big I, I do not need meat but I need commission based on Customers I send you. I sent your lovely sister a big wedding. This couple loves you guys. It has to be because of Esther and not you. All kidding aside, I hope all is well and that your golf game is going in the tank. For the record, the flowers we ordered for my son's Communion were awesome. When I told Ester, I used an expletive that you may have heard come out of my mouth once or twice before. My wife and I had ladies actually jostling for who would get to take them home. How is that for a testimonial!!
Thanks again!
Gabe, July 2010

Sadly we had to send flowers for the loss of a close friends sister. We got a call from the family telling us that the arrangements was so simple yet one of the most beautiful. The family was japanese and to them had an oriental flare. They placed it at the entrance as a welcome to all those that came to the house for the memorial service. The arrangement was C10-4149 white and green. Thank you. I will use ital florist again.Amy Connolly, July 2010

I just wanted to let you know that the flowers you sent for my late friend, Donna McKenna, were absolutely beautiful. Thank you so much for helping to make a very sad occasion a little better.Mavis Robertson, July 2010

I Would Like To Say that I Have Been dealing With Ital Florists For many years When They Were just a Flower Shop When I Worked And Lived In the City When I Moved Up North to Georgian Bay Area I Still order My Flowers for any occasion from ital. The Flowers Are well Arranged And Oh So Fresh. The Flowers I Recently ordered For My father-In-Law Who Just Passed Were Very Well Put Together And I heard so Many Comments On how beautifull They Were. You Will Not Be disappointed In Selecting Ital Florist Monica Westhead, July 2010

Dear Ital Florist,
Thank you so much for getting the flowers to my uncle's memorial on time! It was all such chaos and you pulled through for me! I will always order my flowers from Ital Florist. Your personal attention and the top notch customer service you offer me every time is greatly appreciated. The flowers are always the most beautiful. None can compare. Thank you thank you thank you, from the bottom of my heart. I am a walking/talking advertisement for you! Bless you! Cat Mason, July 2010

I have been very happy with the service. It is very convenient to send flowers overseas and to the United States. Everyone receiving the flowers seem really happy with the arrangements. I thank you for this service.
Sincerely,
Harriette FleisingHarriette Fleising, June 2010

Thank you so much for the lovely arrangement sent to a friends funeral. I always order from Ital Florists and have never been disappointed. You've outdone yourselves again. Thanks againJudy Abel, June 2010

Thank you for sending our floral arrangement to Ward's Funeral Home in Weston. They were for Ted Running's Family, and they were very lovely.......a gorgous table centre arrangement. I arrived there on the day of the funeral from BC (Wed June 16th).......and my order had been delivered right on time. Thanks again, so very much.
Diane from
Saanichton, BC.Diane Duncan, June 2010

As a resident of the US I needed to find a florist in the greater Toronto area that could meet my needs. Being 900 kilometers away it was a difficult and worrisome choice in ensuring the flowers I was sending properly expressed my feelings. I can tell you that Ital has exceeded that expectation for well over 4 years now.
To the Employees of Ital Florist, I thank you for all your attention to detail in assisting me with my choices.Bernie Marks, June 2010

I have ordered flowers from ital florist 4 or 5 times and they are always on time and have the freshest product. I live in the USA and use their online website to order flowers for friends/family at home in Toronto. I will continue to give them my business!!!Chris Petracco, June 2010

Find someone else. I ordered flowers from the USA and did not receive what I paid for.Peter, May 2010

Our Comment / Solution :
Hi Peter,
I wish you would have provided us with a last name or your contact info. Customer satisfaction is our number one concern. Perhaps we made an error, perhaps the selection made was not the most appropriate given the occasion. Feedback is the only way we can rectify a problem and continue to get better. We are not perfect, so if there is ever a problem let us know and we will do whatever we can to fix it.
Italo Paris

My friend, Ina, turned 104 this yr. & it was a pleasure to send her flowers from your shop. They are always fresh & beautiful, and she really enjoys them. THANKS.
VirginiaVirginia O'Leary, May 2010

The service is very good. The manager, Italo was very patient in answering my queries, emails after emails.
Amy Chau, May 2010

I have been using Ital Florist for a few years now and have been satisfied with every order. I order in Canada for delivery in the U.S. and the flowers are always delivered on time.Sakina, April 2010

My experience with Ital Florist started over 12 years ago when I was planning my wedding. I am happy that our relationship continues and am always pleasantly surprised with the flowers and arrangements I order. You always exceed my expectations.Joanna (Barrina) Valeriani, April 2010

I would like to say that the receiver of the gift was very satisfied, therefore I thank you for the service. It's a good feeling to know that you are out there and help us make such good surprises.ELSA GALICA, April 2010

Apparently the flowers that we sent to our good friends for their wedding anniversary were just beautiful. We don't expect anything else from Ital Florist but thank you anyway. You really made their day!Mavis Robertson, April 2010

Thank you Ital Florist for the beautiful arrangement of flowers for my Aunt's funeral. It was such a beautiful display of flowers and the colors of pink with the lavender roses & deep purple & fuschia flowers worked out perfectly. Thank you Ital for ensuring such a beautiful arrangement was provided at such a time of sorrow. The flowers arrived on time and both my husband and I thank you very much. Kind Regards,Linda Foto, April 2010

In February we learned that our son would be receiving an award from George Brown College while we were vacationing in the Dominican. While on our holiday, feeling terrible that we couldn't attend our son's award ceremony, I ordered flowers from Ital Florist online, from the comfort of our Villa. The flowers were received by our son, upon his arrival to the GBC ceremony! Thank you Ital Florist! I have been ordering flowers from you for many, many years and will continue to do so. Best regards, The Russell Family / Etobicoke, Ontario.Margaret Russell, March 2010

I ordered flowers on-line. They arrived the same day and were so beautiful that the family placed them right beside the casket. Because I couldn't attend myself, I wanted the flowers to be especially beautiful, and you didn't let me down. Although I hope I never have to use the service again, I know I can count on you to provide timely and professional service when it counts the most.
Sincerely, Larry McCurdy, March 2010

Don't live in Ontario? Looking for a reliable florist there? I live in Calgary and my sister in Oakville wasn't well... I thought she needed something to cheer her up. I was concerned about picking a florist online until I read the testimonials at italflorist.com. Glowing reviews convinced me to place an order - a pink hydrangea planter that was delivered to my sister the following day. My brother-in-law e-mailed me a photo and it was gorgeous! They even added pussy willows for spring and my sister loved it! Don't hesitate to use the services of italflorist.com!Elaine Smith, March 2010

The flowers I ordered for my brother and his wife were delivered in a timely fashion and judging from the photo they sent me, were gorgeous. I thank you; as oftentimes, one never knows exactly what they are getting when things are done from afar. I will definitely use your company again,if and when the need arises.Jane Iacoviello, March 2010

As usual, we were told that the flowers that were beautiful. We've used your services many times and have not been disappointed. Thanks once again.Janet caplan, March 2010

The Remembrance Basket that we sent to the funeral home was very pretty and looked just like the picture (but designed in a round basket). The floral arrangement was a very comforting expression of sympathy. Thank you.Kathy, March 2010

Absolutely beautiful flowers, exactly like the picture and delivered on time! Thank you very much for your ease of ordering as well during our time of saddness, particularly your Woodbridge location. Thanks again.Roseanna Schiralli, February 2010

Thank you very much for your good service. I will always remain your good customer.Peter, February 2010

Thank you for always delivering on time and for maintaining the high quality in product and service you advertiseraj persaud, February 2010

the serveci is good and the flowers itself is beautiful... that's why i still using this web to order flowers for my love one. keep up the good work guys.....frank, February 2010

I've used ital florist the third time and there's no doubt the service remain Excellent.
Delivery was way faster than I'd expected.
I would recommend ital florist to anyone who seek nothing but the best of everything.
Keep up the good work !
kim foo Yapp, February 2010

It is always hard to pick flowers online especially when you are sending flowers of sympathy and don't know the florist. I didn't get to see what I had selected myself as I was on the other side of the world however my family and friends who did receive them said they have never in their life seen a nicer arrangement. Thanks you...L Grady, January 2010

Reference # : 73332L7
I have just found out that the sympathy flowers sent to the home were not received. Perhaps they were stolen from the front of the house. Since ital florist had also been the main florist used for the funeral as well as being acquaintances of the recipients, I am disappointed in the outcome.Lynne Baker-Murphy, January 2010

Our Comment / Solution :
Hi Lynne,
I hope the flowers that were eventually delivered were enjoyed. Every once in a while a delivery goes off track. When recipients are not home and we can not find helpful neighbours we can not simply leave the flowers outside.
I am just happy that we were able to resolve this and deliver the flowers as you requested.

Service was great and the flowers were beautiful. Thank you for representing me and my thoughts when I was unable to be there.Carol Mills, January 2010

Thank you so much for your quick response to my request. The flowers were delivered in Florida in one day, and they were absolutely gorgeous. I have used Ital Florists in the past and each and every time the results have been outstanding. Thanks Again!!Pam McCormack, January 2010

I want to thank you for your excellent service. I wasn't able to place an order for flowers until the Saturday evening before the Sunday visitation and noted that, as much as I would have liked to see them there on the Sunday, I understood it was short notice. I was surprised and grateful to arrive on the Sunday to find them in place and as beautifully arranged as the picture on your website. Thank you for your extra efforts, it was greatly appreciated.Anne Marie Carson, January 2010

Thank you for your consistant great service. The flowers I sent my friend after a stay in the hospital made her very happy. Continued success Ital Florist.Sue Prior, January 2010

My mother was thrilled with the flowers she received for her 86th birthday on January 16, 2010.
I have been sending lovely flowers to my mother for her birthdays through Ital Florist since 1996 and she has been absolutely mesmorized by their beauty and freshness every time.
Vesna Mitrovic-Scepanovic, January 2010

We just ordered some flowers again from Ital recently.
As always we had a great service and above all, lovely and gorgeous flowers !
One can always count on Ital to get the best-looking flowers in Toronto !
Ital means quality of the product and also an impeccable and very courteous service.
We always buy our flowers from Ital Florist !
Jean-Raoul Fournier
French writer
TorontoJean-Raoul Fournier, January 2010

We always get wonderful feed back from the flowers
that you send for us, that is why we will continue
using you.
A Merry Christmas to all of you and a big thank you.Glenda Urmoneit, December 2009

Thursday, December 17 was my Aunt's 90th birthday. She has not been in the best of health and I wanted to send her some very bright flowers to cheer her up on this landmark day. She called me to report that they had arrived on time and she was overwhelmed with how lovely they were. She has been telling all her friends about the beautiful Christmas basket with red roses and carnations.
Thank you for your careful attention to my order for a very special Aunt.Suzanne Majhanovich, December 2009

beautiful large arrangement, Ital never disappoints us.Mary, December 2009

I've been a customer of Ital Florist for years because of the outstanding service and quality they provide. I don't worry with any of my orders ... they never disappoint.N. Wilson, December 2009

Mom absolutely LOVED the beautiful basket of CHriser tmas
goodies she received. She loved the arrangement and welcomed the changed from receiving traditional bouquets for her birthday.
Thank you ITAL florist for delivering beautifully!Luciana Kosticin, December 2009

Flowers well received, great arrangement. Will order againJacques Bigeau, December 2009

Dear colleagues,
I am extremely happy with service quality provided. Everything was done in time and in the best condition! Being faraway from people I miss (I'm in Russia now), I was able to brighten up their day and send them part of my heart with you help.
Thanks!Albina Mutina, December 2009

I was very pleased with the floral arrangement.Evelyn Cartwright, December 2009

I want to thank Ital Florist for getting me out of the Dog House, and Fast!
I needed Flowers to arrive at my wife's office before she left to go home, and I didn't give them a lot of time to complete this task. But an hour after I placed the order online I get a call from my wife saying that 'I'm forgiven' !Brad T, December 2009

I purchased flowers online through the ital florist website and then called as I thought I had missed something ... I found ital florist customer service to be excellent and very professional. The online purchase was very easy to do and the flowers my friend received were exactly as in the picture on the website. The flowers were delivered on time and were very fresh. My friend said that as she steps into the room she can smell the flowers. Thank you, ital florist!Anna Brilli, November 2009

This is comment from my daughter to whom I ordered the flowers for: "I just got the most beautiful flower arrangement! It is so original, I love it! THANK YOU!!!"
Stella Li, November 2009

I thought your FTD location in Aurora did a lousy jobRon Hendrix, November 2009

Our Comment / Solution :
Our reliance on our FTD affiliates is for the most part one of our strengths. We deal with the best FTD florists across North America. Having said that we are always expanding our delivery area and as of Dec 1, 2009 we are now delivering directly to Aurora.

I have ordered flowers from Ital online on numerous occasions. I love that I can take my time at night going through the arrangements before deciding on one. Although I don't usually have the opportunity to see the arrangements they always receive rave reviews. Last week we sent hand tied roses to my mother-in-law for her 80th birthday. She was thrilled that they were delivered right to her door and not left at the front desk. Yesterday I had a chance to see the Sweet Peace sympathy arrangement for myself and it was beautiful. Something a little different for those looking for something besides the traditional floral tribute. Actually the picture doesn't do it justice. I have ordered it a few times now and always receive comments from the families on how beautiful it is.
Thank you as always for your great service.Debbie Alexander, November 2009

Once again Ital Florist's came through with a beautiful "Get Well" bouquet for my friend.
She had just come back from surgery and a lovely gift of flowers awaited her. She was thrilled !
Thank you Ital Florists !Laura Massi, November 2009

Flowers received were reported as being 'lovely'and presentation of very good quality by the recipient.
Flowers were delivered on the day requested.Bob Muirhead, November 2009

I would like to thank ital florist for responding to my previous complaint. I had purchased a dozen roses for my fiance that didn't last long and drooped before even opening.
I was pleasantly surprised to receive a phone call this morning! ital florist not only apologized for the problem. They replaced the roses with a fresh dozen! The new ones are beautiful! Thanks ital, you have made my fiance and myself very happy!!Louis Renzo, November 2009

Our Comment / Solution :
Sometimes things happen beyond our control.
How we act in response to the problem is often more important.
I am thrilled it worked out.

Ordering was easy and delivery was right on time. Aside from that the dozen long stem roses I sent my fiance drooped before they ever had a chance to open! Very disappointing and I'm sorry to say I will not be ordering from them again! Louis Renzo, November 2009

Our Comment / Solution :
Roses....as hard as we try to always buy the best, and take extreem care in hydrating them and cutting them and keeping them in ideal conditions, every once in a while a dozen roses will just droop. Typically a sign that water was not travelling through the stem and up to the head of the roses.
We immediately rectified the problem.
(see next testimonial)

The flowers we ordered were never delivered
I have reported this failure to deliver x3 and have not heard back from you. You have received payment.
Perhaps you will read this communication as you willnot want negative material as a testimonial. Then I may get some response from you.Margaret M. Morrison, November 2009

Our Comment / Solution :
Hi Margaret,
We post negative comments and absolutely admit it when we mess up. And yes we did goofed. We entered the incorrect delivery date and this caused a series of events that we could never have imagined.
The recipient had not yet moved in so the early delivery meant that someone else accepted the flowers.
Delivery was confirmed and all was terrific...except they were delivered on the wrong day and the wrong person received them. Such an innocent error while processing the order created quite the confusion in here. We couldn't understand it since in our minds we made the delivery.
I hope the second arrangement sent was enjoyed and appreciated.
With sincerest apologies.
Italo

Ital Florist continues to delight me. The recent sympathy basket sent was beautiful. The recepient says out of all the flowers received, the ones from Ital Florist was by far the best one. KCG, November 2009

hi,
It is not the first time that we used your services. Always on time and the flowers are as described on your web site. Thanks .
B.W.Barbara Wrobel., November 2009

my aunt absolutely loved the boxed roses i sent her, she said they were gorgeous and for her to say that they must have been because she is a flower-adoring-critic! Thank you for your good service. Paola , October 2009

I only use Ital Florist! My family lives in Toronto and I live in North Carolina, and, I have always been pleased with their service and selection--it's good to have a Florist that far away, who will not disappoint....thanks!Wendi McCall, October 2009

We have been loyal clients since February 1988. Some people suggest using other florists, but we cannot compare the quality and workmanship of the floral arrangements that come from Ital Florist. Whether it is to celebrate a joyous occasion, or to mourn the loss of someone close, we always choose Ital Florist because we can count on their professionalism. I even had the daughter of a close family friend call us after her father's funeral, to ask where we had ordered our flowers, as the family all commented on the stunning arrangement. Thank you Ital Florist!R. MacDonald, October 2009

I've been using your services for a number of years and can't say enough about the professionalism and prompt service provided to me. I highly recommend Ital Florist! Wendy Camber, October 2009

When circumstances prevented me from attending my sister's wedding in the UK I immediately thought of Ital Florist to send her flowers. I've used them many times in the past for deliveries in Canada and the UK and have recommended them to friends. I will continue to do so! Ital Florist is everything you want from a florist and more - beautiful flowers, reasonable prices and polite and friendly staff! Five stars for Ital!Ms Carroll, October 2009

The arrangement I sent my daughter and her husband to be
in a couple of weeks was a big hit.
She said it was very beautiful and added beauty
to her Thanksgiving table. I will call on this florist
again in the future.
Thank-youJudy M., October 2009

I was so impressed. I completely sent the flowers at the last moment (so many things on my mind) and the people at Ital Florist were so fast. The service individual called me up when I was driving, and requested if I could come and pick it up. Anyways, I couldn't, but she then suggested that they would try to get the flowers to the funeral home on time. They did. They more than just delivered. I am so satisfied with their service because it was right on schedule when I gave them very little time to prepare.Andrew Wilson, October 2009

Thankyou so much, your service was great and I will use you again.Christine Chevis, October 2009

Ihave been ordering flowers from Ital Florists for over 30 years(including my wedding). I have never been disappointed.
The most recent arrangement was for an expression of sympathy
which was sent to St. Jerome, Quebec. The family was much
appreciative of the beautiful arrangement.
Thank you again for the excellent service.Elena Simonetti, October 2009

Good Evening,
I would like to thank-you for your expert service and personal touch. Aunt Grace received the flowers and the Teddy Bear she said they it was so beautiful and it made her very happy.
The service provided wow, email confirmation of order, delivery and asking me if I am satisfied. I will continue to order flowers and gifts from ital florist forever and always, and I will let others now of your committed service and personal touch, be proud of your company and the one's who work for your company, such a joy and respectful service.
Thank-you
Take care and have a great day,
Christine Spagnuolo , October 2009

I was very pleased with the flowers. As usual your team put together something that was elegant, expressive and something I felt I had spent my money well on. On such a sad occasion you only want to give the best and I feel that is what my friend got. Thank you again and I certainly will continue to order from ital.Valerie Smith, October 2009

"Ital Florist always has beautiful flowers and they always deliver on time. I began ordering flowers for work functions and now I have even booked my wedding flowers through them. I highly recommend them for any occasion."Julie Goobie, October 2009

The flowers were beautiful. Thank you for sending them so promptly.Nadine C., September 2009

I am very happy with your service. Thank you!Elsa Galica, September 2009

Thank you Ital Florist.
Great service as usual. Always deliver on time.
Byron, August 2009

We were out of the country for our daughter's 26th birthday and so I went online to find a local florist to deliver flowers to her at her office. I asked for them to be there no later than 4 p.m. and even said before noon would be great.
I am happy to say - Sara received an absolutely beautiful basket of flowers by 11:50 a.m. on the day of her birthday and she was thrilled. Thank you Ital Florist - they were also very reasonably priced. We will call on you again. Jessie B. Albanese, August 2009

I have ordered flowers from Ital Florist on-line 3 to 4 times, just recently for my niece in Winnipeg who just had a baby boy. Each time the flowers were well-received, and beautiful, with no complaints at all. I would highly recommend them to anyone who wishes to order flowers for any special occasin.Stephanie N., August 2009

Once again Ital Florists produced a very beautiful 'Expression of Sympathy' bouquet for us, at a most sensitive time.
I have repeatedly used Ital Florists for all my floral requirements, and they have always exceeded my expectations.
Thank you.Laura Massi, August 2009

Once again Ital Florists produced a very beautiful 'Expression of Sympathy' bouquet for us, at a most sensitive time.
I have repeatedly used Ital Florists for all my floral requirements, and they have always exceeded my expectations.
Thank you.Laura Massi, August 2009

Keep up the good work!Tony Genco, July 2009

Ital Flosrist is the best. They always take care of my needs and the arrangements which I don't even get to see most of the time are wonderful. I would reccommend them to anyone who needs floral arrangements for whatever occassion.
Cheers to the staff on a job always well done.
NatashiaNatashia D'Amico, July 2009

As usual, your flower arrangement was beautiful and on time. Only one thing; apparently my name was missing from the card attached so there was some confusion. I finally had to ask if they had arrived and then they knew who had sent them. I'm not sure how that happened... but it all worked out. Thanks again.Lisa Hozack, July 2009

Our Comment / Solution :
Sorry about that. Oops.
All the technology in the world can't stop us from making some human errors.
Glad it all worked out.
Italo

Lou was so pleased with her birthday surprise of a dozen long stemmed red roses. Especially the fact that they were lightly sprinkled with water which added sparkle to the petals. I garnered many points thanks to you and your associated florists. Great job!!John Gow, July 2009

The Sympathy arrangement arrived at the Funeral Home on time and they looked bueatiful.
Thank youSheila Ferreira, July 2009

No matter where we live, or what the occassion I have always been able to rely on Ital Florist to give our family and friends Quality Service and excellent value Linda Kennedy, June 2009

No matter where we live, or what the occassion I have always been able to rely on Ital Florist to give our family and friends Quality Service and excellent value Linda Kennedy, June 2009

I sent my Aunt Audrey a basket of flowers for her 99th birthday. She was so pleased at how lovely they were. A friend was visiting when they arrived and she that it was a beautiful arrangement. She said she wished that they were for her.
I am glad that I chose you to for the flowers. I know that I can rely on anything that I choose to be fresh and lovely as I pictured them.Linda Allcock, June 2009

I recently ordered some flowers for my best friend and her husband who just had a new baby boy. The online ordering process was very easy. After I sent in all my information, I realized I had written the wrong telephone number for the recipient and thought this was going to spell disaster (the flowers were for Toronto, the phone number was for Whitehorse!). I went into Contact Us on the menu, sent an e-mail with my mistake and the correct number, and I received an e-mail back very quickly saying it was not a problem and they would correct the phone number. I was so impressed with the constomer service. I will definitely order flowers from them again.Pam, June 2009

Recently I had ordered a bouquet for my young niece who was in the hospital, but because of her condition they kept her in intensive care for the entire time. Italflorist called me to let me know that they would call the hospital each day until she was in a room where they could deliver the flowers. After 4 days, I called the florist and asked about cancelling the order. Italflorist was happy to do this, did not try to convince me to do something else-and they processed the refund. This is customer service, and I will continue to order from Italflorist as well as recommend them to others.
Thank-you, Vivian.Vivian , June 2009

I LOVE shopping at Ital Florist. Not only is it incredibly convenient, but the selection is great and the flowers are spectacular. I have sent flowers to Canada from Florida and across Canada from Toronto. I have heard nothing but great reviews from all the recipients. This is the only place I will get flowers from in the future. One day I will send some to myself....I'm the only one not getting these beautiful bouquets!Maureen Belanger, June 2009

I ordered a boquet that was to be presented at a seminar in Vancouver. Needless to say, I was quite nervous about whether it would be delivered on time, to the right location and how it would look. I needn't have been. The boquet was perfect. The recipient was very pleased and quite a few participants commented on how lovely the arrangement was. I am a very satisfied Ital Florist customer and have recommended them to quite a few people. Enza Del Cogliano, June 2009

Over the past years I've used Ital Florist countless times for a variety of occasions to provide flowers and/or gift baskets. They have never let me down, even in a few cases where same day delivery was required. I've used them for deliveries in the Toronto area as well as several other locations in Canada. Their service is always first class and te products provided have always been even better than expected.Wally Doskoch, June 2009

I dicovered Ital Florist years ago and have recommended them to my friends. It is the only on Line company that does not "bother" you with emails. They alert you to birthdays, anniversaries etc and my family and friends are always pleased with their gift of flowers. Thank you for giving us such continued good service.
B.J. Sydenham
Nova ScotiaB. J. Sydenham, June 2009

I was thrilled to know that even though I had placed the order quite late the day before - - - Delivery to My Father for His 80th Birthday arrived the next day as requested, ON TIME in Perfect Condition! He was thrilled and so am I! Thanks for being so careful and quick with this order!Leslie, June 2009

I ordered funeral flowers for my mother's funeral and requested that they be delivered by a specific time and the order was indeed on time and the flowers were beautiful. The flowers were fresh and lasted beautifully and looked exactly as pictured on your website. I am very pleased with both your service and your product. Thank you I will definitely use your services again.M. Colaguori, June 2009

Thanks for taking care of my order in a very efficient manner, the receiver was very pleased with the arrangement and so was I.Annie, June 2009

I have been using the services of Ital Florist for the past 5 years to send flowers to family and friends for birthdays, mothers day and other occasions. Each time I have received a phone call from the people I have sent flowers to telling me how beautiful the arrangements are. Thank you Ital Florist for providing good service and a quality product!Debra Haggarty, June 2009

My mother-in-law loved the deluxe bouquet we sent for her birthday. Being 'housebound' this year, she really appreciated us bringing Spring indoors to her. Thanks for doing a beautiful job, again!Lisa Hozack, May 2009

Ordered an anniversary bouquet on line May 2009. Flowers and vase were delivered as instructed and were very well packaged. Recipients were completely surprised when the flowers arrived at their hotel room! Good courteous service, prompt delivery and flowers were in excellent condition. Would recommend and use them again!J.M., May 2009

The flowers were absolutely beautiful and cheered my sick friend up. She's still talking about them after a week. Just par for the course for ITal Florist.Mavis Robertson, May 2009

The wonderful arrangement you sent my friend for her birthday was very much appreciated. Your customer service is exceptional. Thank you.Angelo Sapalovski, May 2009

I sent flowers to my friend who turned 103 May 15-09 Her eyesight isn't what it was, but she could see the colors. She was very pleased and I thank you.Virginia O'Leary, May 2009

I can depend on grate servise and that makes me feel good yhank youWalter Giugovaz, May 2009

I just wanted to say Thank you for deliveing folowers on time It was short notice and I was worried would not be recvd on time but they were, I would also like to say the recipient just Loved the Beautiful arrangement.
Thank you again for such great service!! Tina Bentz, May 2009

I have been ordering arrangements from Ital Florist for a few years now, Birthdays, Mother's Day, Funerals. My flowers have always been delivered on time and everytime someone has received them it is always the same respond that the flowers are beautiful and fresh. We sent my Husband's mother who is going to be 94 this month, flowers on Mother's Day she was overjoyed with the arrangement and was crying it was so beautiful. Ital Florist will always be the only place I order flowers from, no matter what the occasion. Thanks Ital Florist Darlene Bennett, May 2009

My mom called me the second she received her flowers. She said they were so beautiful, nice arrangement with different coloured roses.
Thank you for doing a great job! You made momma happy.Angelo Prato, May 2009

I had placed what I thought was one order of roses for Mother's Day - surprise, surprise, I had goofed and placed two. It was Friday night, after store hours, and I thought...what am I going to do? So I emailed Italflorist, thinking, 'no one is going to be there to pick up this message on a Saturday morning, especially on Mother's Day'. I was wrong - not only did the florist get the message, they replied early that morning to say 'no problem, we'll cancel one order', and the flowers (GORGEOUS, btw) arrived without incident.
I have to say, the flowers are beautiful, but the service at Italflorist is what will bring me back again and again. Awesome work, folks!Ameene Shishakly, May 2009

Your flowers are wonderful, but delivery service was disappointing. I had included a unit# in the delivery address but the delivery man didn't have it when it came time to deliver them and was wandering around not knowing which door to knock on. I know mistakes happen but the same thing happened last year on Mother's Day. I send an email to complain and never received a reply. I will take my business elsewhere next year. They obviously don't care Linda Bilodeau, May 2009

Hi ,
The flowers you sent Mom (in Calgary) were bright and gorgeous. You found the best florist. And Mom was tickled--she loved them!!
We brought in Chinese and cake and presents and had a very nice party.
Thanks for making it special for Mom.
Larry Kent, May 2009

Ordered a bouquet for my uncle's funeral on behalf of his two sisters and brother. It was important that the arrangement arrive on time, and that it looked very special. It did arrive on time, and was certainly the focal point at the funeral. Thank you for great product and service!A. Piccione, May 2009

Thank you Ital for yet another happy friend who received a flower arrangement from you. I will not be ordering flowers from any other florist.
Thank you again,
Lynda HalsteadLynda Halstead, May 2009

I placed 2 orders with Ital florist to be delivered on the same day. I requested that consideration be made that the flowers be delivered in late afternoon as the recipients would be returning from the hospital that afternoon.
The arrangements were fresh and beautiful and I loved the prompt delivery (next day) however, I am very disappointed that both orders were left on the front porch.
I realize that the website says special requests for delivery times cannot always be honoured, which I understand. But the flowers should not have been left out on the front porch without being received. I provided contact numbers for the recipient so that Ital florist could contact prior to delivery. The recipients arrived home at 3:30 PM and it is unknown how long they were left on the front porch.
I have to place 3 more orders for this month and although I was happy with the product Ital florist delivered, I am disappointed that there was a possibility the flowers could have been stolen or kicked over before the recipients arrived home. Therefore, I will be cautious with my next upcoming orders and will be contacting other businesses inquiring on their delivery process when recipients are not readily available to accept the flowers. Faron, May 2009

Our Comment / Solution :
We fully respect and understand this concern. The reality is that from time to time, in order to deliver the flowers on the day requested we are left with no choice but to leave the flowers at the front door. We always make sure that the flowers, if left, are placed as safely as possible protected from the elements and in such a way that the chances of theft are minimal. In the event something did go wrong we would take full responsibility.
We do use the telephone numbers to niotify recipients when flowers are left outside or at another address.
I am thrilled that the flowers were beautiful and I trust they were enjoyed.
Italo Paris

MY sister loved the flower arrangement! Your professionalism really impressed me, i ordered the flowers at a late time but my sister still received it on the day of her birthday around noon. That impressed me and i am very pleased with Ital Florist. I would use you guys again!!!!Sandra Chavez, April 2009

Ordered flowers for a lady's first visit to Canada..Delivered to Hotel on time and she was delighted with the bouquet. Thank you for the serviceJ Fornell, April 2009

The flowers that we sent were beautiful as usual and were there early on our friends' wedding anniversary.
Ital Floris is the best!!!Mavis Robertson, April 2009

Flower arrangement was fabulous, the recipients loved them.
Thank you Ital Florist. And thank you for the last minute change of delivery date, was well appreciated.Lisa Guerrera, April 2009

I was very happy with the entire service. The ordering process was very simple, delivery was on time. Recipient was very happy, fruits were fresh, presentation great. All in all, will definitely use this service again.Kay, Plano TX, April 2009

Thank you very much!
Great flowers, great service, great surprise for my wife while I'm 10,000 miles away from her on a business trip!Sergey Popov, April 2009

We used ital for my sister in laws 65th birthday. The flowers arrived on time and were just like the pic on the website - absolutely stunning.
Christina (customer service?) was so helpful and went beyond what we have come to expect from "some" florists online!
We will definitely be using you again!!
THANK YOU!Sally Rowland, April 2009

The flowers were so beautiful and fresh, the service was amazing, better then I espected! Great job, you made my day.
Thank you very much.Fadia Hababi, March 2009

I ordered flowers to be delivered on March 19th, when I didn't hear back from the recipient by mid-day March 20th, I contacted Ital Florist and was told in fact the flowers were not delivered and the florist in California that was supposed to deliver the arrangement was closed for the weekend which I had requested delivery!!! With some pushing on my part it was discovered that this florist had been closed for a week and was having financial difficulties. In fact another florist near by had said the business was "dodgy". Initially Ital Florist was not willing to take responsibility for working with a "dodgy" business. After speaking with the manager and explaining to him that a customer should not take the fall for their err, he agreed and I was fully refunded and the flowers were delivered by another florist. This incident has prompted Ital Florist to have a better screening system. They took the fall this time and let this be a lesson for them to investigate the businesses they associate with. I was told if I had not complained they would not have known that the California business was closed!!! Parishad Sadeghieh, March 2009

Our Comment / Solution :
A perfect example of how the input and feed back from caring customers helps us become better. Had Parishad not called we would have found out days later when the not so qualified member of our network let us down. This affiliate has been delt with, flowers were delivered and all charges were refunded.
Italo Paris

My family and I are most happy to continue to use your flower shipping website. We have used you for many occasions and with the exception of one delivery (which was made most satisfactorily, at a later date than requested) you have been prompt with your services and have always provided the most beautiful flowers, some which have been so incredibly exquisite that my family has returned photos of the flowers!!! We will continue to make use of your services. Jerry L. Soltani, March 2009

I love Ital Florist. It is the easiest way to order flowers and the flowers are even better than what you see in the picture. The quality is absolutely the best. I keep sending to family and friends and I think I may just order for myself.All my recipients rave about their flowers.Maureen Belanger, March 2009

Had an occasion to stay with very good friends in Palm Springs, CA. When I arrived back home in Newmarket sent them flowers via ital florist. Ordered them and had them delivered four days later (my choice). The owner of the florist shop in Palm Springs delivered them personally as the recipients were new customers to her shop. Very smooth transaction.
Thanks
Bill McDonald, March 2009

I sent a contemporary arrangement out west for a dear friends Father's funeral service...I was informed that it looked beautiful and arrived on time
Thank you & ital florist will be my choice for my future florist needsFrank, March 2009 , March 2009

I (and my family) have been using Ital Florist for more than 40 years. They do beautiful arrangements and do everything possible to make sure that the recipients of the flowers are happy with their arrangements. I would highly recommend them to anyone who wants a responsible and caring florist.
Mavis Robertson, February 2009

This was a wonderful florist that I found to send flowers to my sister in Quebec. I ordered them at approximately 10 a.m. and they were delivered that day! They were beautiful, and my sister was thrilled! Thanks for the prompt response and delivery!Cindy Unis, February 2009

Ordering flowers on the website was easy. Saved me the trouble of going to a florist in person. The arrangement is what I expected. Very nice.M. Fossella, February 2009

I have used Ital Florist for 2 years now,to send flowers to family and friends for different occasions, from Christmas to funerals. We always recieve excellent comments on the arrangements. I would highly recommend Ital florist.
The arrangements are always delievered when requested.
2 Green thumbs up to Ital Florist !!!!Linda Kennedy Sydney, Nova Scotia, February 2009

Thanks Ital for your good service and products. My wife was truly surprised and very pleased with the flowers.
Thanks again.Christopher Beacock, February 2009

We were told that the arrangement was beautiful. That meant a lot being far away.
Thank you.Mario Guglielmo, February 2009

greatamy, February 2009

top notch, five starsJames Howard, February 2009

My father who used to enjoy working in his garden so much was delighted with the wonderful flower arrangement he received. Thanks-you for the promt delivery service.Karen , February 2009

Thank you for your Awesome service! I am located in Utah, of the states and I made my origanal order online. I had a small budget, but requested that flowers be delivered out in the country to a remote area. Instead of just charging my card for the additional service fees they made a personal phone call to make certian it was ok. I explained I was on a strict budget. They accomidated my budget and delivered all the way out in remote country!! Here what the recipiet says,"I am so excited, Somebody just sent me beautiful yellows, way out in the country!" If that's not service I don't know what is! I will be returning to such wonderful service continuiosly!Melissa, February 2009

I wanted to send a friend some flowers for her birthday. I knew that if I went through ital florist, I could count on the delivery being made on the day I need it to be done. The quality of products is exceptional as well.Karen, February 2009

Great selection...I was glad to be able to pick out a nice vase for my friends new baby girl. Being able to send her flowers in lieu of not being there to meet her, is great. It was the first time I've ordered flowers over the phone and the lady was very pleasant and friendly.Angie, January 2009

It's always a pleasure to order flowers from Ital !
The flowers are always beautiful and very fresh and those arrangements or bouquets are very artistically designed !
To anyone who wants to order gorgeous flowers for any event I would strongly recommend to call ITAL FLORIST, the BEST Florist in town !
Jean Fournier
North YorkJean Fournier, January 2009

Thankyou Ital Florist, my Son & Daughter in Law, was very pleased with the flower arrangement you delivered on sat 10th Jan to them , so I will use your company again when I need to. Mrs Margaret Higgins, Glasgow Scotland.UK, January 2009

Your service was absolutely amazing! I had ordered flowers to be sent to my parents in Palm Coast Florida, understanding that you would be using your affiliate to fullfill this order...Not only were the flowers delivered a day before the "advertised" delivery date, the arrangement was fresh and very professionally designed. While the florist in Florida provided the arrangement, I truly believe it all started when I placed the order with you and trusted in you to make it happen. I applaude your professionalism and superior service!!! I placed 4 separate orders to differenct places in Canada and USA, all went very well. Your email follow-ups gave me the piece of mind to know that you were looking after me. Thankyou, as always . S. SavageSonja Savage, December 2008

Since several years we have ordered from France flowers on Internet for our friends of Noth America. Thank you for the quality of your flower arranging and the excellence of your services.Vladimir HALAT, December 2008

I love doing business with you because I am able to see and choose what I am ordering, and also I know that delivery will always be as scheduled. Also you have a huge variety of arrangement which make things easier.Marie-Jeanne René, December 2008

Everything went perfectly! Long distance order for me and everything went very well. Thanks ital I will definitely use your store for all my purchases for my family in Toronto.
Dan in Florida, December 2008

I was impressed with the Centrepiece that my husband and I sent to a favourite Aunt & Uncle for Christmas-it looked elegant on the table especially when the candles were lit. It also makes a difficult gift making decision easy & requires absolutley no trouble. It is a perfect reason to continue this tradition and it is very much appreciated by the receiver(s). Thanks to Ital florist for your excellent service.Sandra and Robert Barber, December 2008

My sister and her husband are Snowbirds and are in Florida at Christmastime. Sending floweres or centrepieces make the gift giving an easy choice and they are so well received and appreciated. Thanks to Ital florist once again for your excellent service and quality designs.Sandra and Robert Barber, Glanbrook, Ontario, December 2008

Great service, every time .Lloyd, December 2008

I found Ital Florists about 10 years ago when I was planning my wedding and haven't turned back since. The arrangements done for my wedding and every arrangement I have ordered since has been of the highest quality. The quality and the service are unmatched and I recommend using Ital Florists to anyone. I have never been disappointed!
Emily Buccella, December 2008

Hello to the hard-working members of Ital-Florist,
THANK YOU for getting the season's greeting bouquet to our Aunt Do on time for celebrating Christmas. She called us to thank us and in return, we thank you all.
Regards and the best for the New Year,
Annie & BlairAniceta Capua, December 2008

The Christmas center piece was lovely and we received an email picture of it the day it was delivered. The Petersons took the flowers from Akron to Cincinatti for Christmas day dinner. All arrived safely.Mary Lou Killen, December 2008

Merry Christmas and thank you again.
You are the best, Glenda Urmoneit, December 2008

Hello,
As always, the flower you arrangement you sent to my neighbour was beautiful. I have never tried to use another florist, as I have been told there are cheaper ones other there. I know that when I call Ital Florist, my order is completed well and delivered on time. I have yet to ever run into a problem and the comments I get back from friends stand by it. Keep up the good work.Milena Filazzola, December 2008

Recently, I made an online purchase at Italflorist.com for
a sympathy wreath. I chose a wreath with pink lilies called Loving Rememberance. As I could not attend the funeral in the U.S.A.,I sent a wreath on behalf of all my family members. I liked it so much when I viewed it and was hesitant because I was not sure if it would look like that when it would be delivered. After the funeral, my cousin confirmed to me that the wreath was indeed very beautiful and that they chose it among the many that were there as one of the arrangements to follow to the burial. I was very pleased with that information. Thank -you ItalFlorist for the great service I received. Rita Stramandinoli, December 2008

Great service, and fast. The arrangement was beautiful, even nicer than I expected. great work guys!Maria, December 2008

Thank you so very much for delivering the sympathy flowers to our coworkers family in a timely and professional manner. It has certainly helped to make such a difficult time more bearable. The flowers were bright and cheerful.Hilda Andrade - University of Toronto, December 2008

Yes, the flowers sent to the funeral home for our dear friend were absolutely beautifull. I thank you very much for your prompt and wonderfull service. It's is truly a pleasure to deal with Ital Florist as you really deliver what you advertise. I've been telling all my friends about you. Thank you again and keep up the great work. Sue Marsonet, November 2008

Excellent Service the Flowers got there when they were supposed to a minimal address(Hospital Name only). I wish every company would serve me this well.
Karl LinkKarl Link, November 2008

I ordered my gourmet basket on the internet as I live in california and the florist was in toronto canada.
I was very pleased the way all was handled and taken care of as promised.
I would indeed not hesitate to do busines with these people again should the need arise.norman klapman, November 2008

Many thanks in getting my order sent to it's destination despite the error in my credit card details and the problems with phoning me in England to resolve this. I also submitted the order twice in error thank you for resolving this and not sending the recipient two bouquets. I was very impressed by your efficiency and readiness to phone me direct to England in order to resolve the issues. The recipient recieved her flowers the same day and was extremely grateful. The person I spoke to on the phone was very friendly and helpful. An excellent service. Many Thanksthanks. Elaine Hawley, November 2008

I have orderd from Ital Florist many times and I am never disappointed. Thank you for your great service.Tina Bentz, November 2008

MY SON AND DAUGHTER IN LAW TOLD ME THAT THE FLOWER ARRANGEMENTS YOU SEND TO THE FUNERAL HOME WAS GREAT. SHE TOLD ME THAT YOU DID A GOOD JOB...THANK YOU VERY MUCH..
JACKIE AND RAYMOND DUFOUR FROM KAPUSKASING ONTARIO
KINNE DUFOUR AND MICHEL GOULETJACQUELINE AND RAYMOND DUFOUR, November 2008

I have ordered flowers for many, many years from Ital. They did the flowers for my wedding over 10 years ago. Now, I order by internet whether for birthdays, anniversaries or for sympathy bouquets. The product is always fresh and the artistry of the arrangments is exquisite.
Thank You!Janette McDonald (McGivney), November 2008

I sent new-born baby flowers to my brother and he was thrilled. He said the flowers were beautiful and the blooms were bright and big.K. Spurrell, October 2008

I have used the service 3 times so far and each time delivery was made at the time requested.
Excellent overall experience.Blashy, October 2008

although it was not exactly, as ordered, Mrs. Wong e-mailed a photo of the arrangement, and as she thought that it was beautiful,I was happy with thatLillian Fabbro, October 2008

The arrangement was not as ordered but Mrs. Wong was very happy and sent me a photo of the arrangement, via e-mail. I saw it and since Mrs. Wong was happy, then I was satisfied with the order.
I must tell you that I am of Italian descent although I am not able to speak it and was surprised when I 'phoned your number to hear a message, in Italian. The Timmins Florist, in Timmins who handled the order, as I said since Mrs. Wong was very happy. Therefore, I was satisfied. Lillian Fabbro, October 2008

thank you for the confirmation. In the past I have used other companies and I have had to chase them for confirmations and invoices. Good service makes all the difference. Thank You Linda VissersLinda Vissers, October 2008

It was my girlfriend's Birthday, and we knew we wouldn't be able to see each other till the weekend. With Ital Florist, I was able to have my message and her favorite flowers delivered to her on the actual day, showing her that I love her.
Thank youAnthony, October 2008

Thank you so much.The flowers were gorgeous.Peter Kwakernaak, October 2008

Thanks Ital florist . I can always count on you to get my special gift and flowers to the ones I love . Thanks Ital florist. I'm very pleased with your customer service , and delivery of product
Thank you
Karsten IovanoviciKarsten Iovanovici, September 2008

I use Ital Florist for my family's special events such as birthdays. The quality of product, the excellent telephone reception and the accuracy in billing has never let us down.
Please Thank the Staff at Ital Florist for "Making it Happen".Doris Miculan Bradley, September 2008

Good morning,
The flowers were beautiful and my wife was really surprised and loved them. I had started using Ital Florist I believe in 2002 when she lived in Toronto. Once she moved to the Denver area I still use Ital because of the wonderful quality of flowers and local delivery companies you use. Thank you for making the day special for my wife. ScottScott Jacobson, September 2008

Ital Florist has been doing an outstanding job for me for as long as I can remember. When I lived in Toronto it was easy to pick up the phone and get the great service and excellent products that I have grown accustomed to. I moved away to Ottawa in 1998 and have continued to use Ital for all my floral needs back in Toronto, ordering flowers both by phone and by their great Internet site.
Thanks Ital Florists for always being there when I need you !
Piero Presutti
Sr. DSM
Actel CorporationPiero Presutti, September 2008

First time I have used ital florist but won't be the last.
Was delighted with the service. My daughter in Canada sent me a picture of the basket of flowers and they were beautiful and very similar to the picture on your website.
I was very impressed with the arrangement and delivery. Won't hesitate to recommend you. Thank you.Ann Wilson, Scotland, September 2008

Thanks again for great service.
Flowers and expressions of sympathy arrived suprisingly fast.
ByronByron, September 2008

Over the years, Ital florist has exceeded my expectations in every case. I've had relatives and friends call me to find out where I ordered from as they want to use the same florist because they have been so impressed with the flowers and fruit baskets I have sent them.Carol Sanford, September 2008

Over the years, Ital florist has exceeded my expectations in every case. I've had relatives and friends call me to find out where I ordered from as they want to use the same florist because they have been so impressed with the flowers and fruit baskets I have sent them.Carol Sanford, September 2008

The flowers arrived within hours of being ordered. They were beautiful and much appreciated.Elaine Amenta, September 2008

Amazing service!!! R, September 2008

The flowers sent to our coworkers' home, who recently lost his mother in law was very well received. His wife had just returned from India and the flowers had just arrived to mark our sincere condolences. They were vibrant colours, and it brought tears to her eyes. Thank you so much for sending our sympathy with such a beautiful arrangement.Hilda Andrade, September 2008

I am extremely happy with the efficient service that Ital Florist provided. I have tried other florists and none of them can deliver the type of product and service like this company does. I would like to take this opportunity to let other customers know that they can definitely count on Ital Florist for their floral needs. Thank you for doing such an excellent job!!!S. Lam, August 2008

This was the first time I ordered flowers from Ital florist and was not sure what Ms. Monaco would get at her end as sometimes it could be different from what the picture shows. I believe they were excellent which brought a sweet smile on her face when she received it as she turned 81.
I am happy and thankful that I chose Ital florist.Ernestine Fernandes, August 2008

Thanks again for such great service. I have used Ital florist on several occasions now, and you have never disappointed. The arrangements are always lovely, and I am sure of this as my Mum always takes a picture and sends it to me! Your service has always been friendly and it certainly helps me in celebrating with loved ones far away.
Thanks so much, and we will certainly use your services again!Linda Froude fom New Zealand, August 2008

The flowers arrived for my aunt at the hospital. The flowers were absolutely stunning and beautifully designed in the arrangement. I have to say that I would highly recommend Ital Florists. They never let me down. They have always delivered exactly what I have requested and in so timely a manner. The flowers were the first thing my Aunt saw when she came out of surgery and it certainly lifted her spirits immensely. Thank you Ital Florist for being there when we needed you. Kind regards Barbara Biggs AndersonBarbara Biggs Anderson, August 2008

Flowers delivered within 2 hrs !
Great service, fast delivery. Will be back again
Thanks Davor, August 2008

I just want to tell everyone I have finally found a Floritst (consumer service) who goes above and behond the call of duty for their clients, and with the personal touch to boot!
I had submitted an unhappy testimonial regarding an order for my Mom's birthday last weekend, since I thought it was not what I had expected for my money. However, after a conversation with one of Ital's representatives, I discovered they actually had enhanced the basket with more items than called for...now that is a rare surprise these days!
I want to thank Ital for a wonderful service, and know that I am a dedicated customer from this day on!
Thank you for your dedication and most importantly, the "personal touch" of caring enough to call me to explain and ensure I got my money's worth, and more!
Brenda Loader , August 2008

I was very disappointed with the arrangement for my mother's 76th Birthday.
It was a lot smaller than what it said, and the selection of "gourmet" items was not what I had anticipated. There were 3 packages of cheese, which my Mom cannot eat, no cookies, not a lot of variety as advertised.
This site was recommended by my boss and his wife who use Brenda LoaderBrenda Loader, August 2008

The flower arrangement I ordered was very full and beautiful and arrived at destination same day, on time as requested.
Thank you.
Joanne Ellerson, August 2008

Just a little something to let everyone know that Ital Florist is GREAT at what they do.....Every occasion or just because, they have the right ideas on how you can brighten up someones day with flowers. Thank you so much for providing such a great service not only to me, but my family, friends and co-workers over the years..... I know I will continue to use your service for the next occasion....like always.....Katharine Harrison, August 2008

I have been ordering from Ital for a number of years now, be it through internet or calling them on the phone, they are ALWAYS on time with my order and NEVER messed a order up yet. I count on Ital for ALL my needs in Canada and trust them with everything!
They have the best variety of flowers and Roses and are the most curious people to talk with.
Thank you, and keep up the great work!Patricia Hare, August 2008

I'll use your service in the future, Was a perfect gift for our anniversary, He is in canada and i live in the states, everything was so perfect and on time. I'm so happy with your service....
Thank youAngie from florida, July 2008

Ordered a Birthday Bouquet and it was the best!! Well use you again!Marc-Anthony Thomas, July 2008

Thank you italflorist.com for the prompt service you have provided for us. My aunt was very exited with the flowers she received from us and since it is the third year we have used your services we will continue doing so.
Good job and thank you for the reminders.
Adina Laks, July 2008

I sent flowers from Vancouver to a friend in Toronto. She phoned to tell me how beautiful they were. Thank you for the excellent service.
Val, July 2008, July 2008

Hi there! I have sent your flowers to to friends of mine when the needed cheering up.
The first friend is my personal trainer and massage therapist who works very hard. She had to have surgery and called me to say when the flowers arrived she cried...and I was very happy.
My next friend has MS and is very brave and has a great spirit and last week they discovered her retina had become detached. She lives on her own and drives herself inher car so this was not good. They reattached the retina at Sunnybrook and her flowers arrived the next day and she called,overjoyed at both the flowers and the vase.
Thanks for the great job you do.Mary Moloney, July 2008

Gourmet basket received by my mother on her birthday. She was thrilled! She said it was presented so beautifully she didn't want to open it (that didn't last long!).
I've always been extremely pleased with your presentations, friendly delivery people and promptness. Thanks Italflorist.Cathy Rowe, July 2008

My sister-in-law recommended your sister and, while I do trust on her judgment, I was still a little worried. No need to -- the arrangement arrived and was just what I hoped for! In fact, I was very pleased with the large selection of choices offered. I was looking for something with a specific look and certain colours -- and I found it.
I'll be back to use your service again.Laurie Henderson, July 2008

Dear Florist... My aunt and uncle were thrilled to recieve the flowers on July 5th (their 50th wedding anniversary). When they called to thank us they said that many of their friends and family were told that they could not accomodate delivery on that day. It turned out that ours were the only ones they recieved on the correct date!! Thank you for doing that.
ALSO... they raved about how beautiful the flowers were and as their flower girl AND the fact that I was once in the florist business (so quality really matters)...it was good to hear that too!! Thanks againLia Hess, July 2008

I am so thrilled with the excellent service received from Italflorist, our family received their flowers in Nova Scotia and called to tell us how beautiful they were.Tina Beaumaris, July 2008

For the past five years I have been working in Saudi Arabia, while my wife and loved ones remain in Canada. Even though I have been unable to be home on many special occassions such as Birthdays, Anniversarys, Valentines, Christmas, and the birth of my first grandaughter and first grandson, I have counted on Ital Florist repeatedly to bring a piece of me to the hearts of those I love through flowers. Ital Florist has been there when I can't be. Thank you Ital Florist.Eric Armstrong, July 2008

I've been disappointed by florists in the past, but the bouquet I sent from Ital was stunning. Thank you so much for realizing the importance of the occasion and sending such a lovely arrangement!!Nadia, July 2008

wE HAD ORDERED A SATIN CASKET CROSS WHICH WAS SO MUCH MORE BEAUTIFUL THAN THE ACTUAL PICTURE. THANK YOU FOR EVERYTHINGHEATHER PRATT, July 2008

I was not able to attend the funeral but my friends said the flowers were just beautiful. I would like to thank you for your quick service & outstanding presentation.
I will definitely shop again through your on line service. It was quick & easy.
Thanks againPenny, July 2008

The warmth and attention to details I received from italflorist made me feel you were part of the celebration of my grandmother's 85th birthday!
Thank you so much for being so dedicated to your customers.
I look forward to sending flowers to someone special again soon!Magdalena Yanez, June 2008

I was very impressed by the service received from Italflorist. I ordered flowers to be sent to a friend in Halifax, as I live in Bermuda I found this company via an internet search and placed an on-line order. I was informed promptly that the order could not be delivered as they didn't have the full address. Within an hour of providing the full address I received a call from my friend thanking me for the beautiful flowers.
Great service.Maxine Kane, June 2008

Thank you for the prompt and excellent service. She said the basket was just lovely, and full of beautiful fresh flowers!
Love your web site!Orysia Romaniuk, June 2008

Thank you
The flowers were absolutely beautiful and thank you for such a quick responce on such short notice, they were very well received. Will happily use your florist again.
Donna Barker
Donna Barker, June 2008

The arrangement for the late Giuseppe Rabbito
was exquisite. Our request re. ribbon instead of card
was nicely executed. Thank you for taking the time to
abide by our request.
Mr. & Mrs. B. Rabbito, June 2008

Our company uses Ital for our needs. The following shows why.
I placed a floral order of sympathy. I received a call back from Ital suggesting the floral order was not appropriate for this faith and suggested an alternative which was very appreciated. I have also, without thinking, chosen flowers which are out of season and have received calls suggesting alternatives. It is an easy web site to use and they are always on time with positive feedback on the quality.K. Stack, June 2008

I am very impressed with the service and quality of Flowers and Gift Baskets I have ordered through italflorist.
All of the receivers of the flowers and gifts have been so happy.
Even the hospital staff where I sent Flowers commented on the beautiful flowers and fragrants.
Thanks for the Great Service and QualityColleen, June 2008

The flowers that I have sent from Ital Florist have always been the best...Ital Florsit continues to offer fresh, beautiful flowers. I live in Monroe, NC and know I can trust their quality, even when I can't see the delivered product. Thank you!Wendi McCall, June 2008

Excellent service, very highly recommended!!!!Peter, June 2008

Thank you again for your service. As always,
the arrangements that arrive from you are beautiful and
classy.
Glenda Urmoneit, June 2008

On my last order I had made a mistake with the delivery date and when I advised Ital Florist, they promptly changed it and my friend got her flowers when I wanted them delivered. You are a great florist and care very much about your customers. I have used you in the past and will continue to get my floral needs from Ital Florist. Keep up the good work! Lucie Gomes, June 2008

I had not used Ital Florist before. I ordered flowers for our grandmothers funeral from my brothers, my sister and myself and our families. They were beautiful!! Everyone commented on them. Thank you Ital Florist for doing such a beautiful arrangement.Bev Nelissen, June 2008

Everything i ever sent has always been very well received! i cannot say the same for other companies!!
Thanx Ital Florist!!!M Mancini, June 2008

Thank you for notifying me that the Floral arrangement was sent. Your website was easy to navigate. With everything that was happening, it was an unexpected yet, great feeling for you to acknowledge that it was received by the Family.
Thank you ITAL Florist for your assistance during this time.Yan (Shalina), May 2008

It was great doing business with them. I did the order from the US to Canada and the recipiant was very happy.Rob Fessler, May 2008

Always reliable, even on short notice. A real saviour for Mother's Day!Andrew, May 2008

Thanks for taking care of the complaint that I had with the flowers that was sent to Carmen Jones. I am pleased that you stayed professional an ammended your mistakes. You will definately keep me as a customer.Beverly Greene, May 2008

I would just like to say that my mom Mrs.Barbara Fudge said that it was the nicest flower arrangement that she's received. She's 85 years old and she has received many flowers over her lifetime.
There was some initial problems with the delivery but after some conservation with the florist things were promptly cleared up.
Thank- you very muchOrvan Fudge, May 2008

My mother was very pleased with the flowers. The quality was excellent. Just like the ones she received on her birthday.
Thank youGeorge Barylak, May 2008

Once again my Mom was thrilled with the lovely Mother's Day bouquet that you so thoughtfully put together. Being on the other side of the Country, I appreciate the pictures and descriptions on your website, it's almost like viewing them in your shop.
David, May 2008

My mother loved her flowering Kalinchoe plant. It's a gift that will keep blooming for years, with the right care! Judy Schattner, May 2008

I forgot to add, in my previous note to Ital, that the Kalinchoe plant looked even prettier on receipt than in the photo on line! You came through and I am thrilled. I have ordered orchid stems as well in the past and you take care to ensure the best, healthy blooms which last a long time. Your service is excellent and I will definitely order from you again, for various family members in Montreal. I live in Maryland and am so happy I can order easily and know the resulting gift will be enjoyed.Judy Schattner, May 2008

My mother-in-law has Alzheimer's. She kept calling italflorest over and over again about a cracked vase (which they corrected).Unfortunately she just couldn't remember that they corrected it. Italflorest took the time to call me in Houston to say that an elderly lady was very upset and didn't seem to understand what was going on. I so appreciated it because these things can really upset her. I was able to call and calm her down. If they hadn't called, I never would have known and she would have obsessed over it and ruined her holiday, or what she had left of it to understand. I have used them ever since and always will. Thank -you for being so human and understanding.Katherind Baksi, May 2008

I am a customer in China,Thanks ital for sending gifts and flowers to my friend in Montreal in time.terry zhao, May 2008

I have been using Ital Florist for many years now to send stunning bouquets to family who live in Canada. Each time the recipient loves the flowers and delivery is always on time. I also love the email reminders from you. I live in the Middle East and holidays (such as Mother's Day) are not celebrated at the same time. Without you I am sure I would forget! So I thank you and my Mom thanks you. I will continue to use your company for all my flower needs. Thank you for the consistently exceptional service you provide.Terri , May 2008

Thank you so much for all you did to get the flowers to Margaret Anderson on such short notice. You really came thru and they were absolutely lovely!Debra Dawe, May 2008

I started using your company when I went looking for a florist via the internet from New Zealand. I was looking to send flowers to my Mom for her birthday, Mother's Day and while she was in hospital. I have had such good service from your company and such good feedback from Mom that I have continued to use you for all my floral needs in Canada. Unfortunately I am now at an end for my Mom's needs as she passed away April 1, but I did use you for her casket spray and as always, it was beautiful, Mom would have loved it. Unfortunately her best friend died 3 weeks later and again we used you and the bouquet was beautiful, just the colours that Auntie Lilian loved. I think you provide an excellent service and I would not hesitate to recommend your company to anyone and if I ever need to send flowers again once I return to New Zealand, your company would be the one I would contact. Thanks so much for your excellent service to me over the years.
Heather Seccombe, May 2008

Flowers, ordered from England, delivered in Toronto, beautifully presented and much appreciated.John Samuel, April 2008

I LOVE ITAL FLORIST! The exceptional customer service I have received over the past several years has been outstanding! I send flowers to my family (especially my Mother) in Timmins, Ontario for every occasion! I live in Alberta so it is so convenient to be able to view the arrangements on the beautiful full color website and pick what I want to send with a simple 'point & click'!
My mom works in a restaurant and everytime her flowers come in (always by surprise) her coworkers know it's for her. Now they ask her if I could be their daughter so they can receive the same beautiful flowers!
Thank you Ital Florist for always making my Mom and family smile with your service & beautiful (affordable!!!) flowers!Tammy Lowe, April 2008

Many thanks for delivering the basket of flowers we ordered, for our daughter, so promptly. Although we haven't had the privilege of seeing them, she tells us that they are colourful and beautiful and, not only brighten up her living room, but have cheered her up at an extremely stressful time in her life! So, once again, very many thanks!
Sally Smith, April 2008

Thanks again for the good service. The recipient of the flower arrangement was really pleased said they were beautiful.Josie, April 2008

Hello Ester,
Bruno and I want to thank you sooo much for everything you did to make
our wedding stunning! You inspired us with confidence from the get-go
and we could not have been more pleased with the way everything turned
out - from the flowers, to the décor - it was absolutely beautiful! We
cannot thank you enough for all you did to make the event that much
more special.
Best regards,
Anna and Bruno
Anna & Bruno, April 2008

AT ITAL FLORIST, ITS A TOTAL CUSTOMER SATISFACTION...YOU BEAT UP THE TIME I REQUESTED, A MATTER OF AN HOUR, THE FLOWERS WERE DELIVERED...ALL THUMBS UP...CHEEZ, April 2008

Thank you very much for sending the flowers to my aunt Catherina Lamberigts .She has got here flowers and was very pleased with it .
Henckens Jacqueline
Belgium
Henckens Jacqueline, April 2008

Thank you for sending such a beautiful box of white roses to my cousin. She was thrilled to receive the unexpected surprise of twelve large bloom lovely white roses - her favourites ! The roses slowly came into bloom within the next couple of days. She also told me her friends complimented her on such a georgeous selection, and that she would let the roses dry out naturally and keep them for a very long time. Truly a win/win situation !Laura Massi , April 2008

Itañ Florist has given me excellent service, with a beautiful gift for my sister´s birthday delivered exactly as I requested! My sister was so happy, she even said the writing on the note was similar to mine!! :-)Isabel Pijuan, April 2008

Thank you the flowers were beautifull. I have ordered on line from Ital florist many times and I have never had a problem. Thank you for your good service in delivery on time and for the many different arrangements that can be purchased on line.Angela M. Di Padre, April 2008

I have ordered from Ital serveral times now and have had excellent service. The recipients of the flowers have commented how lovely the arrangements have been. Thank you.Josie, April 2008

Thank you so much for your service.
I live in Costa Rica, Central America and I didnt know where to star looking to send flowers to a very old an special good friend. It was easy to find you on the web.
My friend was very very happy to receive such a beautiful arrangement.
Thank you for again
Muchas gracias por su ayuda
Desde Costa Rica
Monica AriasMonica Arias, April 2008

I have used ital florist for a few years now. Since I live in a differen city then my mother, I don't have the chance to be with heron special occasions. Every time she receives flowers from me, she raves about them..it makes her cry. She gets lots of flowers from my siblings, but, not from Ital! Thank you so much. It won't be long before you hear from me again.
Margaret-Annmargaret-Ann Hampton, April 2008

I am very pleased with your service and the quality of the flowers.Every arrangement is beautiful and lasts a long time. I am happy to recommend you to others.Gloria Velichka, April 2008

Excellent Service. My sister loved the floral arrangment. This was my first time ordering on-line but it won't be my last.
Thank you.Linda Grossi, April 2008

Thank you--both the flowers we had sent on March 20th for a birthday, and on March 22nd for Easter were spectacular!
We were very impressed with your quality
Gina Burns, March 2008

Thank you again, my sister is still raving
how beautiful the flowers are after a week.Glenda Urmoneit, March 2008

My parents were thrilled with the bright yellow bouquet. It's been a long SNOWY winter - a little color helps.Suzanne Dawson, March 2008

A 40TH WEDDING ANNIVERSSARY GIFT BASKET WAS SENT TO MY BROTHER AND SISTER-IN-LAW. THEY SAID IT WAS BEAUTIFUL AND VERY LARGE, FILLED WITH WONDERFUL CHOCOLATES,CANDIES, NUTS AND OTHER SPECIALITIES. THANK YOU ITAL FLORIST.
MARY ANN LAFARO, March 2008

Sometimes in life we have difficult issues, concerns and individuals that we must deal with, in this case I had the opportunity to de-fuse a situation that I was totally unaware of, how did I do this? simpley by sending flowers. The indiiduals perseption was drastically changed.Thanks to Ital Florist. Andrea, March 2008

The Flowers were beautiful. I was a little concerned about ordering them on-line but when I saw them I loved them. They were exactly what we ordered. I will order from you again.Karen Wilding, March 2008

Ital Florist has been a reliable source that has always delivered a beautiful product.
The Web site is customer friendly and offers a wide varitety of product for any occasion.
Thank you ItalCisco Industrial Sales, March 2008

The basket of plants and flowers I ordered were lovely and my friend remarked how beautiful the arrangemnt was and she was very pleased. Thank-you very much.Stella Nickson, March 2008

Thank you Ital florists! They were not described exactly like the picture, but the bouquet was very beautiful, got there on time and made her feel super special…which was the point!
Lisa Moore, March 2008

Thank you for the wonderful arrangement and on-time delivery (despite a snowstorm). It really brightened up a life.Dharshika, March 2008

I ordered a basket for my friend as a get well gift, and she loved it. You guys did a great job!
Lenore Padro, Richmond Hill, March 2008

Thank you so much for the beautiful flowers and your staff's excellent help when I had to change the delivery address as my mum had been admitted to hospital. The flowers really cheered her up.Sue, March 2008

For the past 8 years, Itaflorist has been sending birthday and anniversary flowers to my grandmother, who is now over 80 years old. Every time she receives them she calls me, crying, to tell me how beautiful they are and how happy they make her. She tells me that they last for weeks! It is so wonderful to know that every year I can feel confident that beautiful quality flowers will be delivered...flowers that will make my grandmother's day very special.
Thanks again,Sandra P, Milton, February 2008

I just wanted to say THANK YOU for the lovely flowers for my mother's birthday. The arrangement was lovely and my mother loved them.
Keep up the good work!!!Sandra Mauti , February 2008

I was very happy with your service, the gift was received on time and was well appreciated. I thank you for everything and I will definately use your services in the near future.Paolo Pontone, February 2008

This was the second bouquet I sent from Ital Florist in the last two weeks. The first one was so well received I thought I would try them again. The same response was received from the second as the first! We are so pleased that your flowers continue to deliver the very best to our loved ones. Thank you once again Ital Forist! We will use your services again in the future.Julie Denton, February 2008

As usual, Ital Florist came through for us. We have never been dissapointed in the serivce and quality of flowers to date. You are the always the first ones I think of whenever I need to send flowers. Thank you so much.Mrs. Perlina Bertolo, February 2008

She was surprised and loved the flowers, you made Valentines very easy for me,thank you.Anthony, February 2008

Here is the thank you note I received from my friend :
"This morinng I received THE BEST V-day present ever!!! THANK YOU SOOOO MUCH!!!!!!!!!! U are such a sweet heart!!!!!!!!!!!!
Thinking of you.....
kisses..."Alexandre, February 2008

Ordered Roses 11pm Feb 13th for delivery on the 14th
They arived on time without any troubleWilliam, February 2008

I sent a bouquet for my father, who is in the hospital, to his wife for her birthday. She was so surprised, but even more how beautiful the flowers were. I was so pleased how prompt the delivery was and equally how everything turned out exactly as I had ordered.. even with the special note my dad wanted added in separate from the enclosure card. It is refreshing to me to get exactly as you asked for. I will use Ital Florist again. My father was thrilled as well...Thank you very much! Julie Denton, February 2008

Very plaeased with the service provided -- it was everything as advestised . Will use this florist again . Many thanks . D . Dennis, February 2008

I was fortunate to be at my friends' home and saw the Expressions of Sympathy basket I had ordered for them. The flowers were beautiful and my friends absolutely loved them.
I had also sent a basket to another Expressions of Sympathy basket to a friend's home that same day and they, too, thought the flowers were beautiful. I saw those as well and was very pleased with the display Ital Florist had created.
Thank you for such lovely floral tributes.Marlene Yaworski, February 2008

Wonderful serviceJennifer Toms, February 2008

I sent my mum flowers for her birthday and chose to put the specifics in terms of the arrangement in the florist's hands. My mum LOVED them and said that they were the most beautiful she's ever received! I will definitely order from here again.Justine , February 2008

Great service.
The order was delivered on time and was the arrangement I saw in the ad (I had my daughter take a picture when it arrived and send to me).
Thanks, I will recommend your organization to others.Cheryl Dressler, February 2008

Since I had never used Ital Florest before I wasn't sure what to expect. The spray we ordered for my Mother-In-Laws funeral was absolutely beautiful and so full. The fragrance was unreal. So many people commented on how stunning the arrangement was. Thank-you so very much for not disappointing us at that time.Pam Gallant, February 2008

Thank you for delivering a gorgeous arrangement to a grieving family. It really lifted their spirits during a very difficult time! The arrangement was even more beautiful than pictured! Thank you so much!Benita Bidinot, February 2008

Good working ..keep it upAlfred Johnson, January 2008

Thansk for the good service:o) Gunnar S. C. Hansen, January 2008

I am a canadian soldier on course in the USA for 4 months. Ive decided to send flowers to my girlfriends due that she had a rought time. She received them the same day and loved them. The service was incredibly quick and easy.Guillaume Durand, January 2008

I have received good and timely delivery service from Ital Florist in January 2008, for delivery in Canada.
Bhaskar Nandy, January 2008

As far as I am concerned ITAL is the very best Florist in town !
I always order my flowers from ITAL ! You NEVER have a bad surprise ! Flowers are ALWAYS fresh and beautiful !
If you want to order some flowers (for any special occasion) do not hesitate one second : Choose ITAL !!!
I always do !!!!Jean R Fournier, January 2008

Flower arrangements are not all created equal. The guests were totally WOWED by the wreath. It was breathtaking and stunning. Your web site pictures don't do them justice. I will never use another florist. Last week's bouquet, magnificent once again. There's no comparison between Ital Florist and "the others." Thanks for making the best of the best, and I love knowing I can count on that.Anna Powell, January 2008

I have been ordering from Ital Florists for many years and have never been disappointed. This time it was for a dear uncle's funeral. The arrangement was absolutely beautiful. Thanks again.Judy Abel, January 2008

I have been using Ital for a few years now, sending flowers to my sister in Canada. The service and product have always been impecable. Quite a relief as I picked them "blind" off the internet. Good job Ital!Peter Hewitt (UK), January 2008

My Mother received the flowers on time and said it was the most beautiful arrangement she has ever received. She said the fragarence of the followers was wonderful.
Thank you very much. It made her birthdat. George Barylak, January 2008

Happy new year to all the staff at Ital Florist. I have ordered your flowers for many years and have never been disappointed. The arrangements are always so beautiful and have always been delivered on time. It's one less thing to worry about during the holidays.
Wishing you a propersous 2008. Thanks again.
Joanne, January 2008

Flowers (roses) were received with great joy by
Sister at the Motherhouse. She was thrilled
with the beauty of the bouquet.
Thank you.Guillermo Maduro, January 2008

I was extremely impressed with the service and the Recipient of the gift was thrilled. Thank you.Anne Braithwaite, December 2007

I cannot fully express my appreciation for the effort that you made to clear up the error that was made on my two orders to my sisters in Calgary. I am impressed with your service and I know they were impressed with the gourmet baskets.
Thank you again for reacting so swiftly and resolving the problem!
Kim Scharf, December 2007

Italflorist is one of the best companies I have dealt with over the years. Their products always live up to expectations, cost is reasonable and commitments have always been met. We will certainly buy from them in the future.Edward Ciprick, December 2007

yes, the flowers arrived on time and my son and wife said that is was lovely.
thaks,
Yaga Mcinnesyaga McInnes, December 2007

There is nothing like feeling confident when you contact the right florist and knowing that when they do up an order for you how well it is received.
Ital Florist has been my florist for years and I have always received a call from the recipient saying how beautiful the flowers, basket or whatever I have sent has been.
Thank you Ital Florist for making me look good!
Joyce CarbonaraJoyce Carbonara, December 2007

Our friends were taken back by the variety of flowers. They said there was only one that they recognized and they were all gorgeous. They were very happy to have them for Christmas day. Stephen Cartwright, December 2007

Thank you as my friends mr & mrs petrie was delighted with the flowers you delivered on the 21st , so I was pleased with your services and I will use your company again . kind regards. and a good new year to all at ital florist. mrs m Higgins (SCOTLAND), December 2007

My mother (88) is a long way's away in Canada and I in England, but how a display of red blooms gets it all together. That was one good call on Ital services that made my next call a great one, thank you so much.John L. Butler, December 2007

Impeccable service, thank you for making someone happy.Audrey Ranne Uk, December 2007

Shortly after receiving the floral centrepiece that I had sent to my sister and her husband in North Port, Florida, I received a picture of it taken by my sister. I am very happy to say that I was delighted with the centrepiece that she and my brother-in-law received. Since they are so far away at Christmas time, this is the best way of giving them a gift that they get to enjoy for at least 10 days to 2 full seeks. I have been sending floral arrangements to very special people in our lives for the past three years and I will continue to do so. Not only are the floral arrangements beautiful, they are received with much appreciation and enjoyment. I applaud your staff for the excellent service and the quality of the arrangements that are given. It is so good to know that my gifts to others are exquisite and in excellent taste. I commend all of you for your excellence in customer service and I shall continue to do so in the future. Many thanks and a prosperous and Happy 2008.Sandra D. McGratten, December 2007

I had the opportunity to see the floral table centrepiece that I had ordered for this very special Aunt and Uncle yesterday. It was indeed beautiful and very much appreciated by the recipients. Thank you to you and your staff fot the excellent customer service. This is the main reason that I shall keep ordering from you in the future. Your service is #1.
A very Happy and Prosperous 2008 to all of you.Sandra D. McGratten, December 2007

Tnahk you for once again making me look good. The basket arrived at my sister's in Brantford less than 24 hours after I ordered it. I actually forgot and had left it at the last minute and I wondered if she would ever get it in time before Christmas. I should have know after using Ital Florist all these years that you would never let me down.Jo-Anne Brown, December 2007

Very pleased with the whole experience of dealing with ital florist. Easy to do online; flowers were delivered exactly as scheduled and were beautiful.J. Tracey, December 2007

We first started using Ital for a very sad family occasion a few years ago. The compassion shown by the staff and the extra added touches they provided impressed us so much that several of us started using them for all our floral needs. The arrangements are exquisite and last far longer than any other florists we have used in the past. We just ordered two gift baskets for Christmas delivery. Not surprisingly both called us to thank us and tell us how spectacular they were. Thanks Ital for your outstanding service.J. Clarke, December 2007

This email is only for to thank to you for the service. I was worried because I´m in Mexico, and I didn´t know if this work, but my friend says that received the present and he's happy because is beatiful. And you send it in the delivery time that I needed.
Thanks a lot
Efrain Tapia, December 2007

The Mino's said that the flowers were absolutely gorgeous! Merry Christmas and Happy New Year!Susan Mitchell, December 2007

Ordered the flowers online late at night New Zealand time for a dear friend who was returning from NZ to Canada. They were there waiting for her. Exactly what I wanted. Could not have asked for better service.Thank you so much.Elliot S, December 2007

The C'mas goodies basket I ordered was delivered on time and the recipients were thrilled with it's contents!
Thank you....I will be using your services again.
Julie Beairsto, December 2007

I live in Calgary and often have the need to send flowers back east to my family. I was getting fed up with the regular system of going to a local florist and hoping that they could find a suitable florist where the flowers were going. I had given up when my sister in Toronto recommended italflorist. I have used their services several times and the recipients have always been very pleased with the flowers. I have recommended your firm to several of my friends with similar results.jayne Minke, December 2007

I have used other floral companies on line in the last couple months and I had a real bad experience with one, they not only left the flowers at the wrong house the flower company replaced them with a much smaller one so I could not have any recorse through my visa. This company not only sent the flowers exactly like the ones I picked on line but they were in lovely shape and lasted a long time. They were by far the most elegant tasteful arrangement I have ever bought. I have saved this company as my favorite and I will use them all the time now. Thank You For your service. Donna Sherwood, December 2007

I live in Wa State in the USA, almost 3000 miles away. I took a chance on your flower shop, sight unseen, and was very pleased with the flowers, they were absolutely beautiful! Christine is still enjoying them, they have unfurled and are in full bloom now. Thank you so much for your attention to detail, they were presented beautifully!S.L. McFarlane, December 2007

Thank you for providing an excellent service with excellent product. You consistantly answer the age old question "what do you get for the person who has everything?" Well flowers and plants are a great gift and one that keeps you on the recipient's mind for many days afterwards as well.
My parents are both excellent gardeners and are not easy to please, yet Ital consistantly provide a high quality product that never fails to evoke a heart felt thanks from my parents.
Thanks for the great service.Piero Presutti, December 2007

Everything went extremely well. My Granddaughter was thrilled. These are the first flowers she has received via delivery. Thanks for your great service.Frances Flewwelling, November 2007

Thankyou !
The flowers we delivered as promised and brought a smile and happiness to my parents!The bouquet was beautiful according to my parents.
Thankyou again for your prompt service , satisfaction and good customer service!
We also appreciate the email reminder notices you send to us.
Ivana Simonato, November 2007

I want to thank you for your wonderful service and the apparently beautiful flowers that our ill friend received .
I am happy to have a reliable florist I can count on in times of happiness or sadness.Thank you for being there.Joanne Dwyer, November 2007

My daughter's Birthday flowers were "exceptional". She received many compliments from her co-workers at the office. She took a picture so I could see them.
6 Birds of Paradise in a lovely arrangement. BEAUTIFUL!!!
Thank you Ital ..Jackie Scotcher, November 2007

I just want to say thanks for delivering the flowers they couldnt of came at a better time. The hotel that they were delivered to even put them into the hotel room where she was staying. We were half way accros the country apart for out 1 year anniversary and the flowers she received made the distance feel a little shorter. thanks againRyan Arik, November 2007

Once again you came through for me in flying colours. My sister-in-law is at home recuperating from surgery and the basket she received was received with much delight and enthusiasm. She was very happy with the variety of goodies that were put together in the basket. Thank you again. You are my NUMBER ONE FLORIST!
Ann Marie Jugdeo, November 2007

If you want perfection, then you've come to the right place.Lina Violo, October 2007

My sister loves flowers and with her living in the U.S. and me in Canada, it's a joy and pleasure to know that my family and I can relay our expression of love, caring and celebration on her special day through Ital Florist. I have always been very happy and pleased with the feedback I receive from the recipients. Flowers are meant to express delight, joy, caring and thoughtfulness. This has always come through in the final presentation and delivery of your flowers. You are convenient and certainly gives me great value and satisfaction for my money. Thank you very much. Ann Marie Jugdeo, October 2007

The flowers were beautiful. What more can I say?Vicki, October 2007

This was my second time ordering from your website. I love your service and reliability. And I am told the flowers were abundant and beautiful. I will be using your website for future order. Thank you.Mariam, October 2007

Apparently the arrangement was spectacular. They brought the flowers to the church and put them close to the priest during the mass.
So I'm glad that the family loved them a lot.
thanks again.LORRAINE FRENETTE, October 2007

Dear Ital florist:
Thank you so much for the beautiful flowers that you delivered to my Grandmother. She phoned me immediately and could not say enough about how pleased she had been with the delivered flowers.
Thank you so much, I will use your services again whenever required.
abby , October 2007

I had ordered the Mistine Orchid arrangement for my sister and brother-in-laws anniversary and she phoned to tell me they were beautiful. I have used Ital Florist now for a number of years and have never been disappointed with any arrangements, delivery problems or anything. Thanks again, keep up the good work Joyce Lundy, Toronto, Ontario, October 2007

To the staff at Italflorist,
I have used your services for many occasions, and I am a very happy customer. The flowers I have chosen from the pictures you have on your website, are always made to perfection and exactly as displayed - I am very impressed!
I will continue to use you for all my flower needs in the future and will tell family and friends to do the same.
Thanks!Roula, October 2007

This is the second time I have used your company and both times I have been told the flowers were excellent and there were so many of them!!T Hodson, September 2007

Thank you so much, the basket was delivered the same day and the fruit was exquisite, according to the recipient. This site is easy to use and very convenient. Bev Matte, September 2007

Whenever I sent flowers to my mother in Montreal, she always tell me that what she receives is always beautiful.
The service is exceptional and you go all the way to please your customers.
Keep doing what you are doing so far it has always been great.
Thank youSuzanne Alberga, September 2007

I ordered the Gourmet Basket for our friend who had suddenly gone into the hospital. I asked for delivery to be made in the early afternoon to cooincide with his return to his room after undergoing tests. Everything turned out perfectly!!!!! The basket was gorgeous and generously filled, our friend was absolutely delighted and the tests also turned out fine. I am extremely pleased and will continue to use your services in the future.Maggie, September 2007

Reliable - Exellent service again..Byron, September 2007

Isabel was over the moon with the flowers and it really perked her up.
She said she had never seen such a lovely variety. I will be ordering from you from now on instead of canadaflowers.com and will be recommending you. Btw, I have received flowers from you in the past that were ordered from Belfast at Christmas time. They were spectacular and lasted a long time.
Thank you so much.Betty, August 2007

Dear Ital Florist,
Thanks!
They loved the flowers.
It's nice to know that I have you to count on (all the way across the Atlantic).
Ciao,
Angela Bressan
Pordenone, Italy
Angela Bressan, August 2007

Just a note to let you know that the flower arrangement you delivered to my
friend last Friday arrived on time for her to enjoy her day. She called
me to say that the colorful vase and flowers made her smile everytime she
looked at them. I would also like to say
thank you for making the effort to deliver on that day even if my order was so late coming your way.
I will continue having your company handle my arrangements when needed.
RegardsJosette, July 2007

I have been told over and over again these past few days on the arrangements that I ordered from you that they were spectatular. I am pleased and I want to thank you.Donna, July 2007

Thank you for following up with regards to my recent order. I just wanted to say thank you and to let you know the flowers were absolutely georgeous.
I will keep you email address on file for any future flower needs
Dianne, July 2007

To whom it may concern:
Thank you for your concern. I would like to let you know that the flowers did arrive the same day. My cousin said they were beautiful.
Again you came through for me. I recommend you to lots of people because I think you serve people so well. It is so important to those of us who need to send flowers for special occasions, that they be the best. At Ital Florist you seem to get that. I appreciate that so much and when I need to send flowers again, I will certainly do it through Ital Florist many times over.
Thank you,
Valerie, June 2007

Thank you for sending such gorgeous flowers to my husband for our 11th wedding anniversary. Not that he doesn't appreciate flowers... BUT he couldn't get over how beautiful the white start gazer lilies were and how you balanced open ones with not yet open ones... the bouquet that keeps on giving!!! It really is of highest quality, which is wonderful to receive especially when you place it over the internet and you worry which florist that your order may have to be sent too. I am really glad that ITAL FLORIST was the provider. Your quality is excellent! Thank you again... and I will continue using your firm as well as passing your company on to anyone who will listen!!Sarah, June 2007

My mother-in-law LOVED your flowers!! Thank you for presenting such fabulous quality!!!!! I will continue to use you as well as tell others sincerelySarah, June 2007

To Whom it May Concern,
I would just like to say how impressed I am with all the service I have received from this company. Special requests, which are important, are made quickly and on time. All flowers which I have sent have been beautiful bouquets outlasting all other companies' flowers. I really appreciate knowing that I can count on this company for quality flowers and excellent service.
Much thanks,
Leslie Logan, February 2007

To Whom it May Concern,
I would just like to say how impressed I am with all the service I have received from this company. Special requests, which are important, are made quickly and on time. All flowers which I have sent have been beautiful bouquets outlasting all other companies' flowers. I really appreciate knowing that I can count on this company for quality flowers and excellent service.
Much thanks,
Leslie Logan, February 2007

Thank you for your delivery. Everything went well and my friend loved the flowers. I will always use your company for future flower deliveries.
Thank you for your service.Lucie, November 2006

Thank you very much for the wonderful arrangements you have sent out for me during this horrible time in my life. Although infrequent I have always trusted the service provided by Ital Florist. I will to continue to use your services in the future and will definitely reccomend your shop to anyone who needs beautiful floral arrangements and excellent customer service.
Sincerely,Mara N. D'Amico, November 2006

Thank you, I've been using your service for nearly 5 years now and it has been exceptional.
Keep up the good work.
regards,K. Tang., November 2006

I am told it was the most beautiful arrangement they have seen. Thank you very much!Carolyn Marlin, November 2006

Thanks very much for the great service.Everything was fine.Keep up the good service.
RegardsSukhi, November 2006

Firstly, thank you for the lovely flowers you have sent in our family's name. You (Italflorist) can be relied on without a word of doubt. A big Grazie, Merci, Thank you. Ok, now I am pushing the season...when will you have plants, flowers etc on your web page. Hopefully soon, look forward to it very much. I truly believe flowers, plants are so so welcomed as a gift...A living gift. Cheers to each of you Hurrah Hurrah Hurrah. Judy Morson, November 2006

i just want to let you guys know that i think you're awesome. i have ordered
from you on two occassions, and both were delivered perfectly to my
satisfaction. thanks a lot. keep up the good work.
Nick Rossi, November 2006

Thank you. Yes, the flowers were beautiful and I will be using your
services again.
Best regards,David Belluz, November 2006

Actually [she] did send me an e-mail and said that the roses and the vase
were beautiful and you had delayed delivery until she returned to her office
as suggested by one of her colleagues. So, everybody was very happy. This is
why I usually order my flowers through you.
Thank you.
e., October 2006

The flowers you sent to [her] for her birthday were spectacular (she sent me a photo). Thank you so much. It means more to both of us than I can tell you.Gay Cook, October 2006

The flowers you sent, along with the teddy bear and candy were BEAUTIFUL!! I have purchased and sent things from you in the past and will definitely keep on doing so. [He] was dealing with another company for flowers and similar in the United States but has since switched to ItalFlorist because of the great experiences I have had with you in the past and friends of mine also. Thank you for making it so easy to send things for various occasions.
Sincerely,Jennifer Foote, October 2006

The floral arrangement was beautiful (she told me). And be sure that I will use your services for all occasions I'll have ie. christmas, birthday, wedding. All my family and so my husband are in Montreal - Ottawa - and Quebec area. Can't count on 1-800 flowers anymore. not reliable, delivery never on time, etc....
thanks again.
Lorraine Frenette, July 2006

Hello,
Yes, everything went very well.
As always, Ital Florist can be counted on to provide stunning arrangements that brighten a person's day and makes them know you care. Once again, thank you for your great service!
Regards,Giuliana Mariani, July 2006

Thank you! As usual your company did a wonderful job!
Our dear friend was welcomed home after a month in hospital (where she underwent serious surgery and scary complications) by a huge, glowing bouquet of bright yellow daisy like flowers... her favourites... placed beside her bed. It added a special dimension to her happiness to be home again.
My husband and I wished we could be there to help her, but with her in N. Carolina and us here, it wasn't possible. However, we have no doubt that the beauty of this bouquet gave her an even greater lift on a happy day. It was so good to hear the happiness in her voice.
Thank you again. You could not have done it better!!
Kindest regards,
Joan Van Doornick & James Thompson, June 2006

thank-you for sending such a beautiful arrangement...take care and we'd shop with you again for sure....
Andrea Routley, June 2006

Yes, thank you for being there on short notice and delivering the flowers the same day.
It made my friend's day to see such a lovely arrangement. She said the flowers were
gorgeous. I will definitely use your services again!
Thank you
rgds,
Leanne Wallace, June 2006

Thanks for your service! Mom and Dad thought the flowers were beautiful, and it really helped to make their day. We look forward to using your talents again in the future!
Cheers, from New Zealand
Linda Froude, May 2006

Thanx again for the usual excellent service. My Mom called to say the bouquet was out of this world. I have always been thoroughly satisified
with your service.
Many Thanx,
Joyce Corsi, May 2006