I'm really new to this so please be gentle. LOL I'll try to explain the best I can.

My phone sounds great about 75% of the time, the other times it suddlenly messes up and either I can't hear the person on the other line or they can't hear me. Sound is also garbled about 20% of the time. This happens off and on during phone calls where part of the call sounds great and then it messes up for a minute or two and then goes clear again. I think that makes sense. Here is some more information:

if you go to the DI614 web configuration page, you should be able to see the ip addresses of all the machines connected to it including the PAP2 and any of your computers. The IP address of your PAP2 is the ip address you need use for your port forwarding.

In your DI614 configuration page look for the DHCP Client table. That should tell you all the IP addresses of machines connected to your router. I'm sorry but you are going to have to look at your user's guide to figure this out. I don't have a DI614 router.

_________________St. Louis, MOVonage Customer from February 2005 to May 2010ISP: CharterRouter: Linksys RT31P2 (blew up during electrical storm)

I use a DI-614+ so the administration is probably similar. I didn't have to forward any ports, but if you still want to, here's what I'd recommend:

1) Go to your web administration page (probably http://192.168.1.1 if you haven't changed it from the default - but from your post it sounds like you've already gotten at least this far) and make sure you're on the "Home" tab.

2) Click on the "DHCP" button on the left side. You should see a list of your current Dynamic DHCP clients. Try to identify the PAP2 (hopefully it's obvious, I have no idea). In the section right above the Dynamic DHCP client list should be an area where you can assign a static IP to specific devices. I would recommend assigning the PAP2's current IP to it as a static IP so you can reliably forward to it. Make sure you click the radio button to "Enable" this static DHCP assignment.

3) After you've applied the above, go to the "Advanced" tab and click on the "Firewall" button on the left side. This is where you tell your router to forward certain ports to the IP you identified above. I believe Vonage recommends forwarding UDP (not TCP) ports 10000-20000 to the device, but like I said I didn't have to do that. You may want to, but again shouldn't have to, forward UDP ports 5060-5061 as well.