As our Cultural Programme Co-ordinator you’ll work with and support our consultancy and property teams to deliver exciting, inspiring and relevant programmed activities across properties in the Midlands.

Internally you’ll be known as our Visitor Experience Consultant, and this will be reflected on your contract of employment.

What it's like to work here

The National Trust Consultancy is the home to specialists in every field of our work. A national consultancy, where resources are shared across disciplines and boundaries, it’s proving to be a great repository of skills, talent and experience. The diversity and quality of expertise within the Consultancy will enable our properties and places to benefit from an extraordinary range of creative and innovative thinking, as well as deep expertise in all matters relating to our twin purpose of caring for the nation’s heritage and landscapes, and making these accessible to all.

Whilst you'll be based from one of our Midlands regional hubs, you'll spend most of your time in this role travelling out to work with amazing teams in our beautiful properties over the Midlands region.

What you'll be doing

You’ll be thinking about how we build on our existing programme of activities to create coherent programmes, deliver economies of scale and connect with people, drawing upon properties’ unique spirit of place to enhance our visitor experience.

To do this you’ll build a deep understanding of each of our places in the area – and what makes them special. You’ll use audience insight to develop programmes that delight visitors and gives them reasons to return. We’ll look to you to spot opportunities for partnerships and look at new ways that we can raise awareness and grow people’s understanding of our cause through memorable cultural programmes.

Inspiring visitors and our teams alike, sharing learnings and co-ordinating activities smoothly, you’ll enjoy the everyday reward of knowing that your work will have a lasting impact for people and places across the region.

Who we're looking for

With the following skills, knowledge and experience, you’re likely to have a background in the cultural or heritage sector, ideally visitor attraction or events management. You will have:

A creative, imaginative and proactive approach. You’re someone who actively seeks out opportunities rather than waiting for them to come to them

A proven track record of programming and planning activities that enhance visitor experience, across a number of sites

A good understanding of using audience insight to create and improve a visitor offer, growing visitor numbers and repeat visits

Strong project management skills. You’ll be organised and confident in all aspects of programme development and delivery; budgeting, commissioning, contract management and evaluation

Outstanding people skills and experience of building robust relationships internally and externally, to build networks, develop partnership opportunities, deepen support and inspire others towards a shared vision

The package

Looking after you

Health cash plan – from as little as £3.09 per month for you and your dependents

Pension contribution match up to 10%

EAP and proactive Health and Wellbeing

Discounted gym membership at over 100 leisure facilities across the country

Looking after your career

Grow your career through professional training courses across the Trust

Develop your skills with an internal secondment

Pay review linked to values and behaviours, commitment to progression

Income protection due to illness

Unique to Us

Work in some of the most beautiful, iconic and unique locations in the UK

Free entry to NT properties for you, a guest and your children (under 18)