WooCommerce POS changed the way products are downloaded in version 3.1. Orphaned products may still exist in your database but they should no longer cause a problem with WooCommerce POS. This post has been moved from the FAQ to the blog.

One of the most common causes of problems with WooCommerce POS is ‘orphaned variations’. An orphaned variation means there is a variation product in your database without a parent variable product. The product cannot be seen on your site or in your admin screen, but it exists in your database and can cause problems with some plugins, including WooCommerce POS. [Read more…]

When setting up WooCommerce POS for the first time it is possible that you run into an error loading the products. If you are experiencing an issue like this – your first stop should always be the support page. There is a link to the support page in the menu, top left on the POS screen. [Read more…]