ThirdEye's direct client is looking for one expert (the “Resident”) to assist in the daily operation of their DLP, Proxy and WSS solutions (the “Solutions” The Resident will assume a key role in providing ongoing expertise for their tactical and strategic initiatives following the completion of the T&M implementation services

Requirement:
US Citizenship is Required.
2+ years of experience administering, supporting or consulting on Symantec DLP (Vontu) in an enterprise customer environment
4+ years of experience in Information Security/Cyber Security, including Incident Response and Remediation, Forensic Analysis, security tools such as security tools such as NMAP, Nessus, TCPDump, Wireshark, Netcat, Backtrack, Encase, Helix, FTK
Strong knowledge of the TCP/IP protocol suite and related security concerns
Relevant industry standard certifications preferred (SANS, CISSP, C|EH, Etc)
General Technical Support and Guidance, including integration with other Symantec products
System and/or Policy Tuning
Diagnose technical issues encountered with the Symantec Solutions
Assessment, Architecture and Solution Design
Technical Implementation
Integrations of Symantec product components with other IT systems
Assist in monitoring and responding to non-routine activities including, but not limited to, security breaches and attacks.
Assist with production planning to minimize risk to the operating environment and Symantec Solutions
Assist with planning, support, and evaluations for new features and functionalities within the Symantec Solutions

Responsibility:
Provide DLP subject matter expertise and thought leadership as an extended member of a customer team
Provide guidance, recommendations, best practices, etc. for DLP operations
Stabilize and optimize DLP system performance, including rules and reports
Assist with DLP component upgrades, installs, testing and configuration
Liaise with Symantec Support, Engineering, Product Management, and others within Symantec on behalf of the customer
Optimize IT Operations:
Advise and contribute to technical projects
Participate in the planning and execution of any upgrades, deployments, patches or disaster recovery testing of their Solutions
Perform configuration and environment reviews
Assist with production planning to minimize risk to the operating environment and Symantec Solutions
Assist with planning, support and evaluations for new features and functionalities within the Symantec Solutions
Provide technical detail and actively participate in the account-planning process and in quarterly business reviews to assess program’s status and strategic direction relative to the Customer’s business objectives
Stabilize IT Infrastructure:
Diagnose technical issues encountered with the Symantec Solutions
Monitor and manage escalated Technical Support issues and serve as the single technical point of contact for such escalations
Assist in monitoring and responding to non-routine activities including, but not limited to, security breaches and attacks.
Assist in the identification and implementation of best practice processes and procedures for installation, configuration and utilization of the Symantec Solutions in a supported environment
Provide informal knowledge transfer to Customer staff members who cover the management and maintenance of the Symantec Solutions
Expedited Response:
Provide proactive and reactive advice on issues regarding upgrades, patches and updates of the Symantec Solutions
Provide response or clarification for any relevant Symantec Solution-related questions in the courseof daily operations
Coordinate with Symantec technical support to resolve product issue escalations to assist in faster resolution and reduce unplanned downtime
Assist in troubleshooting and providing technical details for probable cause analysis of break/fix issues encountered by the Symantec Solutions