Sound Bites

Want to get a chuckle from watching tourists being tourists? Google “Earthcam Abbey Road Cam” and you’ll get a live 24/7 view of the zebra crossing at Abbey Road, where John, Paul, George and Ringo were photographed for the cover of their iconic Beatles album. Give it a few minutes and you’ll see folks imitating the Fab Four on the busy intersection while often posing for a quick photo. For best results, check it out when it’s daylight in London.

Call it positive feedback or old-fashioned praise, it’s one of the most powerful tools in your team-leading toolkit. It can boost production, improve communication and inspire loyalty. Here’s how to dish out the accolades for maximum effect.

Question: “I can’t stand my new co-worker, even though she seemed nice at first. After only a few months, this woman is already trying to take over. She constantly sucks up to our boss, so now he listens to her instead of me. Whenever I talk about my personal life, she becomes very critical and starts telling me what to do...