WDS Returns Information

Customers are advised to call WDS Component Parts (WDS) during normal UK business hours to discuss any request prior to any goods being returned.

Please call:

Within the UK 0845 606 6677

Outside the UK +44 113 290 9852

Goods returned without authorization will not automatically be credited and may suffer undue delays.

WDS Standard Terms and Conditions of Returned Goods

WDS will issue a Credit Note for the full value of Goods or will re-issue goods with same net value within 5 days of receipt of returned goods, provided the goods are returned in resalable condition and were not part of a special purchase or manufactured order. The Customer will incur both the return shipping cost and cost of replacement goods, if applicable, and also a handling charge of up to a maximum of 25% of the total invoice value. WDS will make all reasonable efforts to minimize this handling charge, but this cannot be guaranteed.

With the implementation of the EU Consumer Rights Directive, consumers now have 30 days to exercise their right of withdrawal from a distance contract or off-premises contract (including internet sales) without justification and at no cost (except supplementary costs) as stated in Regulations 29 and 30 of the Consumer Contracts Regulations and the guidance issued by the UK government.