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I am not able to install my Virtual Machine: troubleshooting installation issues

APPLIES TO:

Parallels Desktop 10 for Mac

Parallels Desktop 9 for Mac

Parallels Desktop 8 for Mac

Parallels Desktop 7 for Mac

Parallels Desktop 6 for Mac

Parallels Desktop 5 for Mac

Symptoms

You were unable to install Windows or any other Virtual Machine by following steps from this article: 4729How to install Windows virtual machine on Mac using Parallels Desktop?

Virtual Machine cannot be installed because of an error message

Virtual Machine installation is stuck of just freezes, or you get a Blue Screen of Death (BSOD) during installation.

Cause

Corrupted installation media (CD/DVD, .iso image file)

Not supported or customized Operating System image or distributive

Parallels Desktop or Virtual Machine misconfiguration

Resolution

Before checking solutions to the most frequent Virtual Machine installation issues, please make sure the Operating System installation media is suitable for Virtual Machine installation:

1. If you use CD/DVD to install a Virtual Machine, make sure it is bootable and is in working condition. Working condition means that you can install this Operating System using this disk on any other physical PC

2. Try another installation CD/DVD or use .iso image to install a Virtual machine. To learn more about .iso disk images check this article: 4917How to create .iso image of Windows installation CD?

2. If you install a Windows Virtual Machine, make sure you owe a valid license to activate the Virtual Machine. A Windows Virtual Machine is considered as Windows installation and requires valid license key as a physical Windows PC

If the steps above did not help you to solve the issue, click on one of these symptoms for more solutions:

If you are unable to install or upgrade Windows virtual machine because of the error: The unattend answer file contains an invalid product key. Either remove the invalid key or provide a valid product key in the unattend answer file to proceed with Windows installation check this article: