5 - 7 years experience •

Nobel Biocare is a world leader in the field of innovative implant-based dental restorations – from single-tooth to fully edentulous indications. Nobel Biocare offers you a great place to work by giving you the opportunity to grow and be recognized for your effort and achievements.

Description

As a Customer Support Manager, you will be responsible for contributing to the development and implementation of organizational strategies, policies and practices in customer support.

Responsibilities include:

Implementation of key strategic initiatives and manage daily responsibilities for the department

Insure customer service performance, KPI’s and service targets are met within cost constraints. Organize, monitor and ensure all operational and administrative activities within customer service team are functioning at peak efficiency. Insure effective and efficient communication exist between partners upstream and downstream.

Proficiency in time and project management, including demonstrated ability to manage multiple priorities with speed and accuracy; to move others to action; to move projects through set goals and timelines, ability to scope and implement project plans with varying degrees of complexity and duration

Must demonstrate a high degree of organizational skills and professionalism.