Soundbar NS-SB316 not working

All of the sudden my Soundbar unpaired and is not working anymore. I have tried all the trouble shootingoptions andd nothing has worked, I have the power, source and DSP buttons all blinking green, if I press bass that will also start blinking green but no sound will come out, i have tried using the aux cord and that won't work either, when I power off the standby light does not turn on I have unplugged for hours and that doesn't work either what do I need to do for it to work again

Re: Soundbar NS-SB316 not working

Given what you've described, I've forwarded your concern to our product specialists. As soon as I have new information from them, I will reply again to your message. I regret I must ask for your patience in the interim.

It's my understanding that the lights on this sound bar should never be blinking. Please try power-cycling the unit by turning it off and unplugging it for several minutes. This should serve to reset the hardware. Additionally, please try plugging the unit in to a different outlet.

If the problem persists afterward and your purchase is within the one-year warranty period, I recommend carrying the sound bar in to your local Geek Squad to pursue service options. You may schedule an appointment by visiting We're Here to Help and selecting "Make a Reservation" under "Getting Help is Easy."