Privacy & security

The information given in this site will not be disclosed to any other party or be used for any other purpose than that stated. Terra Nova makes every effort to maintain the accuracy of the information on this Web Site, but cannot accept responsibility for any loss or damage which may occur from use of the information. If you find anything that causes concern please let us know. Given that the Internet uses an open system we cannot warrant that the site and downloads reach you virus-free. You must, therefore, take all appropriate precautions for your own safety.

Permission to use, copy and distribute documents and related graphics available from this Web Site is granted, provided that:

a) the above copyright notice appears in all copies and that both the copyright notice and this permission notice appear
b) use of documents and related graphics available from this Web Site is for informational and non-commercial purposes only
c) no documents or related graphics available from this Web Site are modified in any way
d) no graphics available from this Web Site are used, copied or distributed separate from accompanying text
We acknowledge the intellectual property rights of third parties, trade marks and brand names used within this site.

Privacy Policy

We are committed to keeping your details private and only using information in accordance with our Data Protection Licence. We do not release your details to third parties save as required by law. If you provide us with information either by registering with us or e-mailing an enquiry to us then this information will only be used by us to:

Process your orders

Contact you if there are any queries in relation to your orders

Marketing analysis purposes

If you agree, to tell you about products or special offers that we think may be of interest to you.

You agree that you do not object to us contacting you for any of these reasons and that you do not consider this to be a breach of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

We may need to share your information with third parties, eg. delivery companies or credit card companies, in relation to your order or because we are required to do so by law. We will not provide your Personal Information to any third party for mailing or marketing purposes.

If you would prefer not to receive marketing information from us, for example new product and service information and such like, or have previously agreed to this, but change your mind please contact us.

Acceptance of Privacy Policy Terms and Conditions

Use of this site is deemed to demonstrate acceptance of these terms and conditions. If you do not agree to these terms, please do not use this site. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for any modifications. Your continued use of the Terra Nova website following the posting of any changes to these terms shall mean that you have accepted those changes.

Copyright and Trademarks

Terra Nova, Wild Country Tents and Extremities are trademarks of Terra Nova Equipment Ltd. All other trademarks and registered trademarks used herein are property of their respective owners.
Terra Nova Equipment Ltd retains copyright on all text and graphic images. This means that you may not: distribute the text or graphics to others without permission of Terra Nova Equipment; “mirror” or include this information on your own server or documents without our permission; modify or re-use the text or graphics on this system. You may: print copies of the information for your own personal use; store the files on your own computer for your personal use only; reference hypertext documents on this server from your own documents.

Competition Terms and Conditions

Before sending personal information, young people aged up to 16 please ask a parent or teacher to review this information with you. We suggest to visitors younger than 16 years that they should ask their parent or teacher for permission before sending any information about themselves to us or to anyone else over the Internet. Please read this section and refer to our Privacy Policy above, before entering Terra Nova competitions.
Competitions/prize draws are not open to employees of Terra Nova Equipment Ltd or its affiliated companies, their families, agents or anyone professionally connected with the competition.
1. Only one entry per person is allowed. Entries will only be accepted via the official e-mail entry address or form provided.
2. Responsibility cannot be accepted for lost or undelivered entries.
3. Terra Nova Equipment ltd, reserves the right to alter, amend or close the competition if necessary.
4. There are no cash alternatives.
5. All entries become the property of Terra Nova Equipment ltd.
6. Entry to this competition signifies acceptance of these terms and conditions which include the competition instructions and rules.
7. Please refer to the competition pages for the closing date, how and when winners will be notified and a description of the prizes.
8. In the event of a dispute, the decision of Terra Nova Equipment ltd will be final.