Troubleshooting

If the Shoefresh doesn't start as soon as you place your shoes on the holder, this can be caused by the material (of your shoes). The Shoefresh detects the shoes using infra-red light. Some shoes are so light that they don't block the infra-red light, resulting in the fact that the Shoefresh won't start.

• Use the Shoefresh shoe bag to refresh open shoes and shin pads• You can start the Shoefresh manually by pressing and holding the + and - buttons simultaneously for a couple of seconds.