Archive for July, 2014

IBM has released a new extender for IBM Endpoint Manager (IEM) to MaaS360. The extender (or connector) allows MaaS360 mobile device information to be accessible within IEM alongside PC, Mac and Server endpoints. Hence the Unified Reporting capability.

The setup is relatively straightforward and the development team have created some excellent documentation here. With some information provided by Fiberlink which is specific to your MaaS360 account, you’re ready to get started.

You start by activating the MaaS360 site and deploying the Management Extender for MaaS360. I decided to use a dedicated virtual machine which was already an IEM relay in my test environment.

The only issue I came across was the information I received wasn’t correct for my MaaS360 account. I was provided a Platform ID of 3, and the extender didn’t function after I configured it. After re-confirming this with ops@fiberlink.com, they provided a Platform ID of 5 for my account. The extender was then configured correctly, and a list of mobile devices from my MaaS360 account was displayed!

I’ve included a bunch of screen captures from the setting up the extender, to the list of devices, and drilling down to an iOS device and obtaining inventory information and sending commands to a device.

Enable the MaaS360 Site

Deploy the MaaS360 Extender

Extender is Deployed

Configure the Extender

Enter the details from ops@fiberlink.com

The Extender is Configured!

A list of MaaS360 mobile devices

Details on a device

Commands available

This capability allows clients to view a mixture of endpoint types from a single console. I expect more integration will be progressively released over time.