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Gold coins did not update

Hello all,

I donated 20$ around 9Pm PST. I used a CC through payment wall. Account name is the same as my username. Would someone be able to check and see what happened? I see the transactions in my bank account.

We are experiencing some issues with the connection between Paymentwall and Heroes WoW. We are working to resolve this as soon as possible with the help of Paymentwall. We apologize for the inconvenience and thank you for your understanding.

We are still investigating the matter, we have found the cause of it and are now trying to fix it. We are very sorry for the inconvenience. We understand your frustration and are working as fast as we can to resolve this asap with the parties involved. We will let everyone know when the matter is resolved.

- - - Updated - - -

The issue should be resolved and we have asked Paymentwall to resend the GC to the players that has donated.
We apologize again about this and thank you for your patience.