I guess I am wondering how when I delete ALL THE ITEMS IN THE content.ie5 folder EXCEPT for the index.dat I can have a customer scan for a viurs and it show up in that spot and then when we go and try and find it it is not there, and the fact that it regenerated itself.

Run Ad aware and spy bot Search and destroy. They are both free. Just Google search them. They are easy to find and for gosh sake never use IE! Use Opera, Mozilla or Netscape ver 7.1. IE was crap is crap and will always be crap. Unless you like your system to have holes in it.

Secure your PC
Best Free set up-
Run Ad aware and Spybot
Use AVG anti virus and Keiro Firewall
Also use another browser
You will like netscape or opera the best

Also use a good hardware firewall from a router like a linksys.
You will have to cough up a few bucks for a good one.