TripAdvisor Traveler Rating:

1.05Cleanliness

1.05Location

1.05Rooms

3.05Service

1.05SleepQuality

1.05Value

1.05

“sucked”

Aug 16, 2013Nicole L, Chickasha

the hallways and stairways were hot with no ac. upon arrival they had to switch us rooms because there was no key for the safe in the room . then we were placed in a room with a filthy tub. the keys had to keep getting reprogrammed. the door to the south entrance never excepted keys. the morning staff was exceptionally nice however the woman on the night staff was very rude. the beds were hard, took forever for room to cool off. just expected more the cost.

Read management response to this review.

Management response from HospitalityMgr, Manager

Doug Foreman, GM - Thank you for your recent review of our hotel. I apologize if we did not meet your expectations during your recent stay. We pride ourselves on the level of service we provide to our guests and I am sorry you did not get to experience this first hand.I would like to personally invite you back to the Baymont Inn & Suites and would ask that you contact me directly so I can take care of your reservation.Once again, I apologize for the issues you experienced during your recent stay.Respectfully,Doug Foreman, GM417-334-1985
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