Benefits

Freedom of choice — you choose which suppliers and services best meet your agency's business needs.

Greater flexibility — your agency can leave a service agreement after just a month - and no minimum volumes. Buy exactly the type and amount of services you require to meet your agency’s evolving needs.

Access the best deals without having to go through a full market Request for Proposal (RFP) process.

Retain your current services while moving to TaaS — there’s no need to move all your services in a category to TaaS. Many vendors will migrate your current services under the TaaS contract first, simplifying migration to the new service.

Pay as you go — TaaS has no minimum volumes, you pay only for the services used. If one agency drives down the cost of a service from a vendor, the new lower cost immediately applies to all other agencies using the service.

Security — TaaS allows security controls to be applied where they’re needed and limits access to authorised users only. TaaS ensures agencies can secure data at the appropriate level and that security isn’t a barrier to providing services or working more closely with other agencies.

Latest technology — TaaS services are flexible, taking advantage of innovative technology as it becomes available. Agencies using TaaS no longer run the risk of owning IT infrastructure that’s out-of-date or unsuitable for their needs.

Eligible Agencies

Almost all government agencies can opt in to TaaS, including Emergency Service Providers (ESP) and non-government agencies, as long as the lead agency and the procurement functional leader determine this is appropriate.

Agencies are not currently required to use TaaS, but are strongly encouraged to do so.

Transitioning to TaaS

DIA have specialists who can assist you with technical, commercial and procurement advice.

Your agency can subscribe to TaaS services as your current agreements expire or sooner.

You may be liable for early termination charges (ETCs) if you change suppliers before your current contract expires.

Early termination charges

If you move to TaaS with the same supplier, in most cases the lead agency agreement will require early termination charges (ETCs) to be waived.

If your current supplier claims that ETCs are still payable, contact us to confirm if this is correct.

If you’re changing suppliers, ETCs will be payable in accordance with your current agreement.

Service management fees

An agency fee will be applicable, similar to other common capability services. This fee will be 1.5% of TaaS expenditure by agencies and will be invoiced directly to subscribing parties by DIA.

Aggregation Services

The aggregation service in TaaS does not replace the aggregration service in the Information Technology Managed Services (ITMS). TaaS services cover operational management of TaaS service providers only.

TaaS aggregation services could be provided under an ITMS syndicated agreement, although the ITMS agreement is not tailored for telecommunications. Contact us to discuss taas@dia.govt.nz