A nightmare that began with the purchase of a brand new home from Charles Church (part of the Persimmon Group, which includes Persimmon Homes, Westbury Partnership).
The experience Charles Church gave us has been one we regret every day, we wish we had never seen the house, let alone bought it.
Years on, we're still unable to sell it - they avoid fixing it. Bouncy, Noisy & Unlevel Floors.

Saturday, 17 October 2009

We suffered from Damp and Mould in our new home, and since realising the cause was a leak, we have stopped using the bathroom. That was over 2 years ago that we realised the connection, but the original mould was discovered over 3 years ago.

The builder in our home, Charles Church, claimed just wiping the mould away would suffice. However, it kept returning. It turned out the leak from a bathroom upstairs, was running on a sloped ceiling (unlevel floors) and then down a wall, which on the far side, was in an under stairs closet. This is where the worst of the mould was found. Less was on the near side of the wall, where the dining room was located. Still the mould should have been dealt with in a professional manner by the builder. We still await the leak to be fixed, then hopefully they might repair the ceilings and walls, and then make sure the mould is properly cleared up.

Come on Charles Church, how hard can it be to build a house in a competent manner.