This fast-paced and informative one-day seminar that shows you exactly what violates the Fair Debt Collection Practices Act (FDCPA) and other laws that lead to costly fines and judgments. (see
full course description)

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Training Course
Syllabus:

Guarantee Every Collection Attempt
You Make Is Legal!

Companies across the country are getting hit with
massive fines and judgments every day by violating
critical federal collection law regulations and
guidelines. Unintentional mistakes or not, the
courts are bringing down the hammer on companies –
and individuals – just like you.

Attend this fast-paced and
informative one-day seminar that shows you exactly
what violates the Fair Debt Collection Practices Act
(FDCPA) and other laws that lead to costly fines and
judgments.

With the help of a veteran trainer
experienced in the legal pitfalls of collections
law, you’ll learn how to avoid the simplest legal
mistakes and get concrete information on how to
legally collect debt in sticky situations like
bankruptcy and out-of-town debt.

It’s never been easier – or
more costly to make a critical mistake

Doing your job as an A/R
professional is hard enough without the threat of
lawsuits hanging over your head. But make no mistake
– debtors today have a WEALTH of information at
their disposal about what you can and cannot do to
collect a debt.

In a job where one wrong phrase in
a collection letter – or even your tone of voice
over the phone – can get you into hot water, you
need to be confident and secure that everything you
do is legally sound.

Get the essential facts for
legally collecting accounts receivable

We’ve boiled down the confusing
and complex world of federal collection law into a
one-day workshop that will be as entertaining for
you as it is enlightening! You and your peers will
learn how to protect your interests AND learn
legally safer ways to collect money faster and
easier.

When you complete this day of
training, you’ll know if you’ve been walking on thin
ice (legally-speaking) in your collection efforts,
and you’ll be able to identify red flags in your
company’s collection procedures and processes that
could cause BIG headaches down the road.

It’s training that’s
guaranteed!

We’re so sure that this one-day,
quick-hitting workshop on federal collection law
will be the single most important training that you
take in your job, we’ll offer you our ironclad 100%
satisfaction guarantee.

It’s a win-win deal for you! (And
if anyone knows how infrequently win-win deals come
around in business – it’s you!).

What You'll
Learn:

Resolve conflicts more
quickly and easily for better collection results

Avoid legal prosecution when
you learn about the Fair Debt Collection
Practices Act

Save time and money by NOT
accepting a debtor’s payment

Greatly reduce the chances of
costly lawsuits

Resolve conflict early with
promissory notes

Tighten up documentation
processes that will protect you in court

Collect the money you’re owed
faster with fewer headaches and no
legal worries

Help you business overcome
the staggering rise in late payments
and bad debt

Protect your company against
fraud

Avoid common mistakes made by
collectors

Learn legal techniques to get
early-stage delinquent accounts to pay up

Resolve conflicts quicker and
easier for better collection results

Accurately report consumer
credit information every time

Use a mini-Miranda warning in
phone calls and letters as a safeguard against
FDCPA violations

Increase your collection time
and potential when you learn about bankruptcy

Who Should
Attend?

Accounts receivables pros

Collection managers

Financial managers

Accountants

Sales people

Small business owners

Anyone who faces the tough
task of collecting past due accounts

And YOU!

Workshop
Agenda:

Secrets of Collection Laws
Revealed

The areas of the FDCPA that
trip up even veteran collectors

Fair Credit Reporting Act
issues that can – and will – affect the way you
work

Easily-broken HIPAA regs that
can get you hauled into court

How to write a waiver that
protects your company from Truth In Lending Laws
and unauthorized credit card debits

Real-world examples of
well-known companies who violated federal
collection laws and the consequences they faced

Protecting Yourself and Your
Company’s Bottom Line

Bad check laws that every A/R
and sales pro in your company should know

What you can quickly (and
legally) do to get your money when a customer
writes you a bad check

Should you ever accept a
post-dated check? Find out here

Using Promissory Notes to get
your money sooner rather than later (or never at
all)

Minimizing your company’s
risk from fraud

Using a “mini-Miranda”
warning to protect yourself and your company
in court

Legally Respect a Debtor’s
Bankruptcy and Still Get Your Money

An overview of consumer vs.
commercial bankruptcy and the differences
between Chapter 7, 11 and 13

Sobering bankruptcy
statistics that are helping to change the face
of the collection industry

A step-by-step guide to
protecting your company’s interests during a
debtor’s bankruptcy

What you need to know about
bankruptcy and your reclamation rights

The critical difference
between “I don’t have any money” and “I’m
bankrupt”

How a personal guarantee as
small as one paragraph in a commercial credit
application can ensure you get your money if the
company goes bankrupt

Who should sign a personal
guarantee for a company – and who shouldn’t

Taking the “Next Step” in
Collections

How to determine when enough
is enough and get tough with your debtors

The pros and cons of
collection agencies

What to look for in a
collection agency so YOU don’t end up getting
burned

How a $15 letter could save
you hundreds of dollars in legal fees

When to get your lawyers
involved – and what you should expect them to do
for YOUR money

Legal hurdles you’ll have to
jump over to get out-of-town debtors to pay

Protecting Your Company in
Court

The first step you MUST take
when you find out your company is being sued

How to build a foolproof
paper trail that your lawyers will love

The Top 3 legal defenses that
protect you when you’re sued

When it’s the last straw:
Taking your debtors to court

Is your lawyer protecting
your best interests? A simple checklist will let
you know

SPECIAL BONUS - 10 Most Common
Collections Mistakes

Every day accounts receivable
professionals commit common mistakes such as
using legal words and terminology in letters and
conversations or charging interest and not
complying with the requirements of the Federal
Truth-in-Lending Act. This special section sheds
light on the top 10 most common mistakes made
every day in the collections world.

When you attend this seminar,
we let you in on all 10 errors A/R professionals
unknowingly commit. Your trainer will walk you
through each mistake offering valuable tips on
how to steer clear of them and still collect the
money you are owed. You can prevent expensive
prosecution and fines when you learn what
mistakes to avoid in the collections process

Class
Time: 9:00 AM - 4:00 PM; Check-in begins at 8:30 AM

Seminar Summary:

This fast-paced and informative one-day seminar that shows you exactly what violates the Fair Debt Collection Practices Act (FDCPA) and other laws that lead to costly fines and judgments. (see
full course description)