Privacy Policy

Your privacy is assured. We collect only the basic personal details required to process your order. We will not release name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

We comply with the principles of the UK Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and also the EU Cookie Regulations of May 2011. We conform with the EU General Data Protection Regulation from 25 May 2018.

The data we collect is stored securely and wont be distributed outside of the European Economic Area.

You also have the right to ask us for a copy of the information that we hold in relation to yourself. We will also delete or correct this information at your request.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser, please check your browsers help files for how to do this. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Third party cookies are only used for statistical usage information, we do not use cookies for marketing purposes.

When you sign up for a specific newsletter, we (Paradox Limited) add your email address to a corresponding mailing list. While it is there, we know that we can contact you by email regarding that topic.

You can always have your email address removed from our mailing lists. There are multiple ways to do it:

Once your account is registered, just sign in and unsubscribe from newsletters in profile settings.

Use the “Unsubscribe” link in our newsletters that you receive.

Send an email to info@paradoxvaping.co.uk.

We may use a third-party email service (MailChimp) to send newsletters. Some members of our staff can view mailing lists with email addresses. That way they’ll be able to remove your email address from the mailing list, should you request us to do so.

Please note that mailing lists are independent from each other. If you decide not to receive newsletters at all, you’ll have to unsubscribe from all the mailing lists. Even if you do that, you’ll still receive account-related emails (such as order status notifications, password reset emails, and more). It is essential for operating an online store.

If you decide that you no longer want to use our store and would like to have your personal data removed from our database (or if you’d like to get all the personal data associated with your account that we have), please send an email to info@paradoxvaping.co.uk.

If you believe that your personal data has been misused, you have the right to lodge a complaint with a supervisory authority. We’re obliged by EU General Data Protection Regulation to let you know about this right; we don’t actually intend to misuse your data.

About Paradox Vaping

Paradox Vaping are an independent vaping shop based in Bournemouth. We
stock a large range of electronic cigarette products ranging from
starter kits and all in one devices to more advanced MODs for
experienced vapers. We also offer an extensive range of e-liquids for
every taste.