Lachini Media Store

How to Purchase

To purchase any products like CD, Book, MP3 or eBook, use the search or browse through our pages and simply add items to your shopping cart wherever you see this icon beside a product across lachini.com:

After adding an item, you may proceed to payment or close the shopping cart and continue adding more. The shopping cart icon on top right corner of the page, shows the number of items in your shopping cart as you add more items and is maintained across our website.

In order to remove an item from the shopping cart you'd like to order, click on red cross icon in front of the item in the cart.

Once you are happy with the list of items, proceed to payment. You don't need to open an account with us, all we ask for, is your name and an email address so that we can email you the download links after we receive your payment. Payments are processed on third party sites and your credit card / bank card information is never stored in our system.

When you buy a physical item like, CD or Paper Book, you will need to provide the shipping address. You'll also receive a download version (MP3s for CDs and PDFs for Books) while you wait for your package.

Our CDs and Books are manufactured on demand using Amazon's service. However when you buy directly from Amazon, you won't receive the download version from us.
Here are the links of our Books and CDs on Amazon:

Payment Methods

We accept payments from credit cards (Visa, MasterCard, American Express, Discover Card, JCB), Paypal, Amazon accounts, and Visa/Mastercard using 2checkout.com, and more than 75 different payment methods, including money transfer, bank cards, mobile payment,... through PaymentWall.com when you pick "Other Cards" and payment using Iranian bank cards on our Persian pages.

PaymentWall payment types are presented to you depending on where you are coming from and in your own language, for example if you are from China, you'd see AliPay.com or if you connect from Russia, you'd see Yandex. Here are some of payment methods offered through paymentwall:

Delivery of Purchased Products

As soon as your payment is processed, you will receive an email with the download link for digital MP3 music files(and PDF sheet music). For CDs or books, we ship same or next business day from US or Canada - you can expect your package in mail within 5-10 business days.

Physical products will be shipped by Airmail CanadaPost or USPS, within 2 business days of your order and we charge a flat rate of $6.00 throughout the world. If you need a faster service, please get in touch with us by email.

Currencies

All prices on English pages are quoted in US dollars, the prices on Persian pages are in Toomans (10xRials). When you get redirected to third party sites to pay, you may choose your own currency and the exchange rate of that date is applied to your total.

A Note to Our Returning Customers

As you know, the online store on Lachini.com has been in operation since 2001 and throughout the years, we have upgraded the store many times. If you have an older account that you'd like to access, please write to pegah with enough information so we can retrieve your account details. In our new store you don't need an account to purchase.

Refund Policy

Since most of our products are downloadables, we can't offer refund after download unless there is a problem with the download files. We offer exchanges however if you believe you bought something by mistake.

Privacy Policy

What information do we collect?

We collect information from you when you place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

- To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

- To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.