Jon Slack was our salesman. He was extremely helpful as we were purchasing a first car for my 16 year old daughter and weren't sure as to what we wanted. He wasn't pushy and did all he could to make sure we felt comfortable in our decision to buy the car we own now. Thank you for your amazing service!!!

Dealer Response

A REALLY disappointing experience with Loveland Hyandai. I was an out of state customer and was looking at a particular vehicle. I exchanged several emails to check availability etc and then was looking at travel arrangements and flights to go to the dealership. I asked if Loveland Hyndai if they would pick me up from the airport - they refused. I asked them if they could move on the price a little to accommodate the cost of flying there - They refused. They told me they're a "no hassle dealership" so they don't negotiate on their prices. Well, thats a hassle for me as a buyer! What kind of dealership doesnt deal?? Or doesn't provide ANY concessions for a customer? The bad attitude, rude response and general apathy toward a customer is not acceptable. I was willing to fly from out of state and they werent willing to do ANYthing. They might want to re-think how they treat their customer and their so called "no hassle" approach. They lost a sale. They lost a customer.

Does
not
recommend this dealer

Shopped for a used car

Did
not
make a purchase

2
people out of
3
found this review helpful. Did you?

Dealer Response

I am sorry to hear of your experience. Please contact us at 970-267-5072, you can ask for the General Manager. We would like to know who you spoke with. We would also like to learn more about the specifics of what happened so we can ensure it does not happen again. Again, we apologize and hope we can fix this for you!

Recently purchased a used Jeep Compass from Jeep dealer in Fort Collins. It had just been traded in and so they still had to inspect it and detail it. So they had me drop it off here because there is an affiliation. In one day they completely cleaned and detailed not only the interior, but the engine and engine compartment as well. The entire vehicle looked almost brand new. They also tinted the windows (nice!) and performed their safety inspection. Upon the inspection they discovered the cause of the slight shimmy in the front end.....a tire out of balance. They balanced and rotated the tires and fixed the problem. Further into the inspection they noticed the brake pads on the rear were wearing thin. They replaced the pads and turned the rotors. None of this cost me a penny. The people at the desk were also very courteous and congenial. I give this place my absolute highest recommendation. I would buy a vehicle from them because of the way I was treated.

Service & Repair

About Our Dealership

Dealer on Cars.com since October 2014

A car is more than numbers on a spec sheet; it?s also a reflection of the engineers who built it. You can see their thinking not just in the pieces they choose, but also in how those pieces are put together. Not only in what they?ve put under the hood, but the material of the hood itself. Not just in the power they pull from the engine, but in how that power is deployed. Clever thinking, startling attention to detail, and a keen awareness that not every bolt is created equal. The Sonata: the perfect example of Hyundai engineers in action. Find yours today at Crossroads Hyundai in Loveland, Colorado!