Government

Emergence as a top-performing company for Federal, State, City and County municipalities of all sizes due to our commitment to value-add solutions and dedicated, secure facilities and personnel. Learn More.

Healthcare

End-to-end provider solutions performed in a compassionate environment, operating as an extension of our client’s culture. Learn More.

Utilities

Integrating the latest tools, processes and technologies as a means to improve performance and remain in strict compliance with ever-changing regulations. Learn More.

Click below to view UCB’s Healthcare Services video:

Healthcare

Introduction

UCB provides cutting edge services throughout the revenue cycle continuum. With consistent private ownership since 1959, we have served healthcare providers with customized and flexible patient financial solutions.

Certified Application Counselors to help patients navigate through the insurance marketplace

Financial assistance counseling

UCB’s oversight of a facility’s eligibility assistance program reduces uncompensated care and provides:

Improved cash flow

Reduced AR days

Reduced bad debt

Reduced collection agency fees

Improved community relations

Presumptive Charity Program

Reduces administrative costs

Increases collections

Offered as either:

Stand –alone service

Bundled with an Early Out program

UCB’s proprietary model and algorithm (iSolutions) is an automated presumptive charity model, ensuring all patients receive a fair and consistent evaluation for financial assistance programs regardless of their active participation. The model is tailored to a facility’s specific financial assistance policies.

Using several databases to acquire financial and general information on the patient’s household, UCB uses our algorithm to provide a robust financial portrait. The comprehensive, presumptive nature of the model aids in compliance with many state regulations and the proposed 501r requirements.

Propensity to Pay Analytics

iSolutions also provides the ability to develop work flows and account segmentation based on patients’ likelihood and ability to pay.

Automated and consistent

Drives workflows and account treatments for faster cash reimbursement

More efficient handling

Provides maximum payment ability

Focusing efforts on the right accounts at the right time allows internal or external staff to work smarter, resulting in decreased costs and increased revenues.

Early-Out/Self-Pay Collections

UCB partners with facilities to become an extension of their business offices to resolve the self-pay portion of account (both residual balances after insurance or true self pay). We design programs that specifically meet the needs of each organization.

By incorporating our client culture, customer service initiatives and policies and procedures into every program, UCB provides excellence in patient service, compliance and account resolution.

Insurance Follow-Up

Small balance forward flow

Special projects

Examine your Age Trial Balance Summary and determine if small balance accounts are rolling to write-off without follow up because your staff is just too busy to get to them. This is an area that can be outsourced to UCB.

We:

Examine the accounts for possible errors

Contact the 3rd party payer

Correct and re-bill as necessary

Continue follow up until payment

Providers also use our services to “clean up” a backlog of aged accounts and for legacy system work-outs at system conversion.

Bad Debt Recovery

Primary collection

Secondary collection

Legal options

UCB’s utilization of technological and other resources allows us to positively affect your bottom line:

Contact

Careers

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