Extensive Online Documentation

In case you’ve never signed up for a hosting account or you’ve changed companies and the new one deploys a Control Panel tool that you haven’t seen so far, you may get bewildered about how to perform a specific operation in your account or on your personal computer. Because of this, a lot of companies have created a knowledge base, which outlines the most common enquiries and difficulties related to the specific platform they use, rather than adding only some generic details. This type of knowledge base will help you find the necessary information swiftly and effortlessly, so you will not need to waste plenty of time and energy on matters that may require something as simple as hitting a button or checking a tick box. In this way, not only can you get things done, but you can also acquaint yourself with a lot of new and valuable things, both about the way you can administer your account and about the way the hosting service works as a whole.

If you have ordered your very first shared hosting package from our company or have transferred your site over to us, you’ll get used to our platform and our custom Hepsia hosting Control Panel in no time as we have compiled an extensive web-based knowledge base where you can find all the information that you will ever need – both general info with regards to the hosting service as a whole and more specific info about the separate functions that you can make use of and the obstacles that you might face. The articles are located in 2 places. The complete article list can be accessed through the Control Panel’s Help section. You can read relevant articles about the different features in every section of the Control Panel as well. You can acquaint yourself with how to do pretty much everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles include comprehensive guides, so you won’t ever become baffled because of an unclear text. Surely, in case you run into a more specific problem and you’re unable to find an adequate solution in our knowledge base, you can touch base with our client support team 24-7-365.

Our company’s semi-dedicated servers include a rich article archive where you can find any information that you may require about our web hosting services or about the Hepsia Control Panel that we’re using. We have compiled it on the basis of the feedback that we’ve acquired from our customers through the years and, as a result, our articles address specific problems that you may run into and present the most effective means of solving them, for example getting an HTTP 500 error message or not being able to send emails from your desktop computer even though you have the right outgoing mail server settings. The articles are available in each section of the Control Panel and you can examine them whenever you wish. They can help you boost your knowledge not only about our services, but also about the web hosting realm as a whole, as they include elaborate instructions and general information such as what cron jobs or file access permissions are.