Devices connected using these protocols do not appear in Windows Disk Management and are not recognized by Endpoint Encryption Removable Media Encryption as storage volumes. Therefore, files copied to these devices are not encrypted and the Removable Media Access Utility is not copied to these devices.

Resolution:

Symantec Corporation is committed to product quality and satisfied customers. This issue is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product.

Please be sure to refer back to this document periodically as any changes to the status of the request will be reflected here.