Please provide your order number as payment reference. The order number is given
in the order confirmation which you receive in your e-mail because after you confirm your order.

Return

Returns (valid only for orders delivered in SWEDEN for private persons)
SWEDX follows in Sweden the rules given in "Konsumentk鰌lagen/Distansavtalslagen"
regarding order canceling. You have as a customer the right to return your order
within 14 days after you received it. The products shall be returned complete
and in original package in the same condition as delivered.
The freight charge for returns shall be paid by the customer.

Warranty

SWEDX sells all products with 1 year warranty.

The warranty for LCD/LED-TV is 3 months when it is used commercially.

Observe that if the customer asks for product service by warranty and it
shows that the product, after testing, is not defected, the customer shall pay
350:- SKR (VAT included) as checking fee.

Complaint at arrival

SWEDX warrants that every delivered order is checked before delivery. If the
product/porducts is/are not functioning, SWEDX will repair/replace the product/products free of charge.
The customer should inform SWEDX about such matters as soon as possible, but latest within 5 days after
receiving the delivery.

Damage due to transportation must be reported within 7 days of receipt to the shipping company and SWEDX, email: support@swedx.com. You should not under any circumstances accept a package that looks damaged, even if you think that the content is intact, but you refuse to accept the package and complain about the damage to the shipping company! If you discover damage after you opened the package notify the immediately the shipping company and SWEDX and you should be able to prove that the damage is due to transportation, although there were no indications of external injuries on the packet.

SWEDX applies 3 pixel policies for LCD/LED. The pixel policy is found under the pixel policy tab for each product in its information page. Below are links to SWEDX pixel policies.Pixel policy 1Pixel policy 2Pixel policy 3