Student Charter

Love Hairdressing? Choose Forresters Training Academy

Call us now on 0118 942 8464

Student Charter

What to expect

Our Primary Purpose is to provide appropriate and relevant training and services of the highest quality. To develop positive and mutually beneficial relationships with students and their employers/parents.

What can you expect from the Forresters Training Academy

Our commitment

To receive accurate and timely information in response to enquiries regarding courses (within working days of initial contact)

To ensure and maintain a safe and healthy learning environment

To provide qualified and competent staff who will deliver high quality learning opportunities and services and adopt a professional and courteous manner that shows respect for all

To provide regular feedback on progress to students, employers and parents

To give students the opportunity to comment on courses through feedback surveys and evaluation processes.

What we expect from you

Your commitment

Attend regularly and punctually, and to work to the best of your abilities

Treat other students, staff and visitors with courtesy and respect in accordance with the Academy’s Equality and Diversity policy

Bring to the attention of the Academy any learning difficulty or disability so that we can assess appropriate support needs.

Equality

Our commitment to equal opportunities

The Forresters Training Academy is committed to equal opportunities and will endeavour to provide education and learning opportunities for all regardless of race, gender, age, culture, sexual orientation, disability or background.

Complaints

We are always there to listen

Sometimes things don’t always happen as we would like. At the Academy we are always willing to listen and to put things right. First of all, therefore, please contact us immediately to discuss any issues. We also encourage learners to use survey questionnaires and we will inform learners of the changes we have made as a result of their feedback. However, if you are not satisfied with our initial response, you can submit a written complaint by letter. All written complaints should be addressed to Forresters Academy, 17 The Triangle, Tilehurst, Berkshire. RG30 4RN. Telephone: 0118 942 8464.

It’s a creative and exciting journey… Forresters Training Academy

FORRESTERS

There are eight Forresters hair salons and two beauty salons in Berkshire or Oxfordshire, UK. The Forresters Hairdressing Academy in Reading offers hairdresser training to NVQ Level 3 for 16-19 year olds. Established in 1971, Forresters has been providing hair and beauty services for generations. Contact your local salon today for a FREE consultation.