1. My plan includes caller ID but it hasn't worked since I got it. I've tried everything that the BB FAQ suggests, but it is still not working. Any help?

2. My plan also includes voice mail. How do you set it up?

2. I'm new to this thing called 'texting.' I don't seem to be able to send or receive pictures through SMS text (I haven't gotten a SD card for my flip yet. Would that be relevant?). Is sending and receiving pictures only possible by email?