Studying the Service Support and Service delivery would be good enough for the ITIL Foundation exam, though I have heard that one or two questions pertaining to the Security management also appears in the exam.

Importantly - Knowing the key terminologies, understanding the inter-relationships between processes is extremely important for the exam.

Can i just add that when I did my foundation course & exam 5 years ago, I did it on line with a training organisation in Australia. As I had no ITIL experience at the time, I found it more difficult to do the exam because I hadn't attended a course. A foundations course should allow you to leverage off the trainer and other participants' experiences which you can not get out of the books. Just my 2 cents. But I also know that money does play a big part in this decision.

Foundation Course is mandatory for Practitioners. They will ask you for your certificate no when you apply for your Practictioners.

I know from looking, that E-Courses exist at Foundation, but all the Practitioner courses I have seen are attended courses. The exams I took in the UK consists of two parts, one assignment based on day 2 afternoon which is written answers and secondly on day 3 afternoon a multiple choice extenally invigilated exam - both of 1 Hour each.

people have talked about exams that are done online, but again these appear to be Foundation only.

You may have already pressed forward with the Exam, but if you have budget constraints, but still want ITIL Foundations training, there are on-line courses available for about USD$499? If you want more information, let me know. There are no online Practitioner-level courses available. Good luck with your studies!

Can I ask the reason why you wish to take a Practitioners Course/exam after Foundations? These are specialised courses for specific process managers roles. Are you filling or about to fill this type of role? IF not then you need to ask why you want to do this type of course - obviously I don't understand your situation or career path......so I am speculating.______________________________________
Revellations
IT Service Manager (Manager Certified)
Australia

I spent $5000 dollars to get a $1.99 Red Badge...and I have no problem with it at all!!!"

YEs, that is right - there are on-line courses available for the Foundations course that last about 16 hours... and a test which is online as well. What I'm wondering is... since the Practitioner's certification exams are changing, which path would be best persued to get a Master's Cert... Can anyone give me some insite here?

Also, which online course is best for Foundations? Thanks in advance for sharing your experience!

Bit of clarification for us across the pond - by Masters do you mean the 'Manager's Certificate in IT Service Management' or do you mean a 'Master's Degree' from a University? A lot of people seem to get confused with the terminology.