Employee Handbook

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More evidence of abuse in care homes emerged in a Panorama documentary last month (April). The home in question had been designated “excellent” by the CQC and yet anyone with a relative in a care home (and indeed most people) would regard the treatment shown to a helpless person as horrendous. Footage obtained by a […]

If you are a care home, or indeed any, business owner and have not seen the film “The Best Exotic Marigold Hotel”, then you should because it carries a warning. With an all-star cast, it chronicles the encouraging fortunes of a miscellaneous group of British citizens who retire to a hotel in India. Far fetched? […]

Regulate or liberate? Secretly many of us hanker after a world free of regulation where we can express ourselves freely and without the adverse judgement of autocracy. Whether social networking truly offers that opportunity is open to debate, but I’d suggest much of its success stems from that secret desire. However along with that lack […]

Consumer magazine Which? has carried out its own investigation into Care Homes, sending in actors to pose as new residents. As with other media investigations the results give cause for concern. They refer to standards that cite well-being, welfare and independence, but their concluding comment refers to a remark in a 2009 report that “People […]