topic Re: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequence in Portable - Archivehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/136129#M5124
<P>Reply from me to Tech Support:</P><P>&nbsp;</P><P><SPAN>Hello Rhonda.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>First, apologies for the slow reply.&nbsp; I've been hosting guests from the USA for the past weeks, so this issue slipped in priority.&nbsp;</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>And thank you for your reply.&nbsp; As I've looked back at my first communication, I see that I may have omitted some detail, so let me clarify both of my issues.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>First, I own not one, but two of the Revolve Plus speakers.&nbsp; In fact, my whole reason for replacing my Soundlink Mini (which has worked flawlessly for 4 years) was to have stereo performance for my video, which I view via my Windows 10 computers connected to multiple monitors.&nbsp;&nbsp;</SPAN></P><P><SPAN>I purchased the first unit in Thailand about 4 months ago.&nbsp; Serial number is: &nbsp; <STRONG>XXX</STRONG>.&nbsp; The second I bought in April via Amazon during a visit to the US.&nbsp; Its serial number is, in fact: </SPAN>&nbsp;V+XXX</P><P><SPAN>&nbsp;</SPAN></P><P>Both units have the same issue with turning on repeatedly if the Windows device to which they are paired remains on.<SPAN>&nbsp;&nbsp;</SPAN>This is both strange and annoying, but actually tolerable most of the time.</P><P>The second issue, on the other hand, is not.<SPAN>&nbsp;&nbsp;</SPAN>My entire reason for spending the $700 on these speakers (the one I bought here in Thailand was a bit more than the one purchased in the US) was to enjoy stereo on my 5 Windows 10 devices.<SPAN>&nbsp;&nbsp;</SPAN>This simply doesn’t work.<SPAN>&nbsp;&nbsp;</SPAN>If you check my post on your community site, you’ll see the various ways it malfunctions.<SPAN>&nbsp;&nbsp;</SPAN>And, based on the fact that the community site has about 11 other people with the same issue, I know it’s not something I’m doing wrong.<SPAN>&nbsp;&nbsp;</SPAN>Given that the speakers perform fine paired with either Apple or Android devices, I also know this isn’t a hardware malfunction.</P><P>Rhonda, I’d be willing to put up with the time and inconvenience (I suppose I should say additional inconvenience) of sending these devices to you for repair if you can assure me that BOTH issues will be resolved.<SPAN>&nbsp;&nbsp;</SPAN>Thus far, the postings on Moshin (your tech person on the community site) have been useless at best, and actually pretty insulting in their content, if not tone, at worst.<SPAN>&nbsp;&nbsp;</SPAN>Of course, ideally it would be great if you could sort these issues out with some sort of firmware update, but please let me know what can be done.<SPAN>&nbsp;&nbsp;</SPAN>Having bought several pairs of your headphones for travel, and now 3 loudspeakers from you,<SPAN>&nbsp;&nbsp;</SPAN>I can’t describe how disappointed I am at these issues and how much my opinion of your company and products has declined.<SPAN>&nbsp;&nbsp;</SPAN>You can be sure that I, as well as apparently several others in the community forum, are warning everyone we know and on social media, not to purchase these devices.</P>Mon, 16 Jul 2018 21:18:35 GMTbeachvbguy2018-07-16T21:18:35ZBose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/57260#M5098
<P>Even with the steps described the topic "Soundlink Revolve Party Mode Pairing Problem" from user Ricch, I have the following issue after initiating the Party – Mode, when a Bose Resolve speaker is connected to an Win10-PC:</P><P>In “Sound à Playback devices” the Speaker “Bose Revolve” is disconnected, the audio output stops, but in Windows 10 “Settings -&gt; Devices -&gt; Bluetooth &amp; other devices” the Audio “Bose Resolve” remains connected.</P><P>After several tests (connecting, disconnecting, reset and so on, reinstall Bluetooth Drivers...), the following steps seems to be stable to reestablish a connection to &nbsp;a windows 10 PC to two Bose Revolve speaker in Party/Stereo Mode:</P><OL><LI>Switch off Bluetooth on the Windows – PC !</LI><LI>Connect one Bose Resolve to Smartphone</LI><LI>Switch on Bluetooth on the Windows – PC</LI><LI>Establish a Bluetooth connection from Windows PC to the Bose Resolve Speaker</LI><LI>Now the sound from the Windows PC should play on the Bose Resolve</LI><LI>In the Bose Connect app disconnect the connection from Smartphone to the Bose Resolve Speaker</LI><LI>Now enable Party – Mode (Key Bluetooth and +) first Speaker and then Key Bluetooth and – on the second speaker</LI><LI>Now the Sound device on the Windows PC remains active</LI><LI>Stereo Mode activation is no problem&nbsp;</LI></OL><P>My Device-List:</P><OL><LI>Two Bose Resolve Bluetooth Speaker (Firmware 1.1.8)</LI><LI>Smartphone Samsung S7 edge (Android 7.0)</LI><LI>Bose connect app 4.2</LI><LI>Windows 10 (Version 1703, OS Build 15063.413, Windows Bluetooth Driver)</LI><LI>Motherboard ASUS Z170-Deluxe (Bluetooth 4.0)</LI></OL><P>&nbsp;</P>Sat, 24 Jun 2017 08:29:32 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/57260#M5098hansii992017-06-24T08:29:32ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/57625#M5099
<P><LI-USER uid="43366"></LI-USER></P>
<P>&nbsp;</P>
<P>Thanks for the great post! This should help out a lot of users with a similar issue.</P>
<P>&nbsp;</P>
<P>Come back and post again</P>
<P>&nbsp;</P>
<P>Tony</P>Tue, 27 Jun 2017 14:23:07 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/57625#M5099Tony_G2017-06-27T14:23:07ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/70180#M5100
<P>well... works for me in this&nbsp;<SPAN>sequence!... is a big trick!, but Bose fix that! make the live easy!&nbsp;please!</SPAN></P>Fri, 08 Sep 2017 23:46:18 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/70180#M5100AndresPulido22042017-09-08T23:46:18ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/82653#M5101
<P>Looks like PC initiating connection to Speaker is what does the trick, instead of the other way round. I'm not sure if Windows bluetooth driver need fix too, but Bose should definitely take this up with priority.&nbsp;</P>Wed, 25 Oct 2017 19:04:17 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/82653#M5101madhusudhan_s2017-10-25T19:04:17ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/82864#M5102
<P>Wow. Thanks a lot. This works for me as well !&nbsp;</P><P>&nbsp;</P><P><LI-USER uid="29977"></LI-USER>&nbsp;Yes, it would bcan you e great if Bose could fix this (can someone add it to a faq or even the official manual for now?)</P><P>&nbsp;</P><P>&nbsp;</P>Thu, 26 Oct 2017 16:46:40 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/82864#M5102georgmeyer2017-10-26T16:46:40ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/83114#M5103
<P>Hi&nbsp;&nbsp;georgmeyer</P>
<P>&nbsp;</P>
<P>Thanks for posting. That's&nbsp;a great suggestion that I will make sure and pass along for the future!</P>
<P>&nbsp;</P>
<P>Tony</P>
<P>&nbsp;</P>
<P>&nbsp;</P>Fri, 27 Oct 2017 15:35:53 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/83114#M5103Tony_G2017-10-27T15:35:53ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/92371#M5104
<P>Hey Tony,</P><P>&nbsp;</P><P>don't want to hold the pressure up ... well, thinking about it, that's exactly what I want <span class="lia-unicode-emoji" title=":winking_face:">😉</span></P><P>&nbsp;</P><P>Is Bose still looking into this? Would be grateful for another firmware/software update to solve this problem. And a windows equivalent for the Bose Connect app would be very welcome as well ...</P><P>&nbsp;</P><P>Best&nbsp;</P>Sat, 02 Dec 2017 13:56:42 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/92371#M5104georgmeyer2017-12-02T13:56:42ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/98322#M5105
<P>I'm not able to connect both the bose revolve in party or stereo mode.</P><P>I follow the instruction in connecting to one bose revolve with my phone and PC both also playing sound, but once i try to connect or party of stereo mode is will voice out the desktop is being disconneted.</P><P>Using</P><P>Firmware Version: 1.2.2</P><P>App Version: 5.1</P><P>&nbsp;</P><P>Please kindly advice..?</P><P>I brought two revolve main pupose is to replace my bose companion speaker and connecting them to my PC as left/right speaker.</P>Fri, 22 Dec 2017 12:14:17 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/98322#M5105Adrian Chiong2017-12-22T12:14:17ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/111830#M5106
<P>&nbsp;Hello everyone!&nbsp;</P>
<P>&nbsp;</P>
<P>I wanted to drop in and ask if there was any improvement with this after the last update(1.3.3)? Please be sure both of the Revolve speakers have matching firmware.&nbsp;</P>
<P>&nbsp;</P>
<P>Thank you so much!</P>
<P>Mohsin</P>Tue, 20 Feb 2018 22:44:34 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/111830#M5106Mohsin_S2018-02-20T22:44:34ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/112036#M5107
<P>Hi,&nbsp;<BR /><BR />I tried stereo mode with Windows 10 on 1.3.3. But nothing seems to have changed. Here's what happens, one of the speakers would be connected to my PC and I connect another one in stereo mode, but Windows 10 picks up a handfree profile for the speaker and this is just mono audio. The default audio profile would no longer appear after I have connected in stereo mode.&nbsp;<BR />I use a bluetooth dongle to connect to my speakers from my PC. I'm not sure why Windows 10 isn't picking up the default audio profile though, and the reason why I think Windows 10 is to blame here is because, it uses an generic bluetooth driver and when I had Windows 7 before with a driver provided by dongle manufacturer, stereo mode used to work perfectly.&nbsp;<BR />Now that driver doesn't work properly in Windows 10 and I'm forced to use the default bluetooth driver present in Windows 10.&nbsp;<BR /><BR />Also, it would be awesome if Bose implements an UWP app for Windows 10...&nbsp;</P><P>&nbsp;</P><P>Thanks</P>Thu, 22 Feb 2018 05:01:21 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/112036#M5107madhusudhan_s2018-02-22T05:01:21ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/124543#M5108
<P>Hello all!</P>
<P>&nbsp;</P>
<P>I just wanted to&nbsp;check in and ask if there was any improvement with this since the latest update to the Revolve speakers(1.5.0)?</P>
<P>&nbsp;</P>
<P>Thank you,</P>
<P>&nbsp;</P>
<P>Mohsin</P>Thu, 03 May 2018 18:25:02 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/124543#M5108Mohsin_S2018-05-03T18:25:02ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/124719#M5109
<P>I just updated both my Revolve speaker to firmware (1.5.0) but still the same when connected to party&nbsp;mode with PC the slave speaker don't have any sound.</P><P>&nbsp;</P><P>No improvement, don't think your technical support is looking into the issue.</P><P>&nbsp;</P><P>given up..!!</P>Sat, 05 May 2018 01:10:04 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/124719#M5109Adrian Chiong2018-05-05T01:10:04ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/128233#M5110
<P>Not for me - I held down bluetooth button to clear connections and now I cannot connect to iphone or pc. The difference with 1.5.0 is that the PC can now list the revolve and say its connected - but there is no sound. Since the pc switches off its own speakers and audio shows a signal it seems the issue is still with the revolve.</P>Tue, 29 May 2018 07:29:41 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/128233#M5110Blaahm2018-05-29T07:29:41ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/128556#M5111
<P>Hello!</P>
<P>&nbsp;</P>
<P>This is likely to be a compatibility&nbsp;issue with the Bluetooth drivers on the Windows 10. Thank you for the update, I will follow this back up with the team.&nbsp;</P>
<P>&nbsp;</P>
<P>Can you also make sure your Bluetooth drivers on the PC are up-to-date? I would recommend going directly to the manufacturer of the PC to verify proper driver updates.&nbsp;</P>
<P>&nbsp;</P>
<P>Thank you again,</P>
<P>&nbsp;</P>
<P>Mohsin</P>Wed, 30 May 2018 15:11:22 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/128556#M5111Mohsin_S2018-05-30T15:11:22ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/128557#M5112
<P><LI-USER uid="74930"></LI-USER> have you tried clearing the speaker from your list&nbsp;of Bluetooth devices on the PC and re-initiate the pairing process?&nbsp;</P>
<P>&nbsp;</P>
<P>Thank you,</P>
<P>&nbsp;</P>
<P>Mohsin</P>Wed, 30 May 2018 15:14:23 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/128557#M5112Mohsin_S2018-05-30T15:14:23ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/128655#M5113
<P>I have try formating and reinstalling windows on both PC and Surface,&nbsp;I have also chear both revolve and reseting them.</P>Wed, 30 May 2018 23:12:53 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/128655#M5113Adrian Chiong2018-05-30T23:12:53ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/129092#M5114
<P>Hi Mohsin,</P><P>Yes, several times. Also updated audio and bluetooth drivers on lenovo windows 10 ultrabook. Installed latest soundlink revolve driver after returning to factory settings. Can no longer link with iphone or pc to soundlink revolve. Restarts of devices are not enabling link ability either. Ready to investigate again this weekend...</P><P>Thanks for the reply</P>Sat, 02 Jun 2018 07:39:09 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/129092#M5114Blaahm2018-06-02T07:39:09ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/129097#M5115
<P>Hi Mohsin,</P><P>I downloaded the latest drivers direct from lenovo after establishing exactly the model of the pc - however all audio and bluetooth drivers from intel microsoft and realtek are up to date</P><P>best,</P><P>blaahm</P>Sat, 02 Jun 2018 08:12:17 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/129097#M5115Blaahm2018-06-02T08:12:17ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/129762#M5116
<P>Hello!</P>
<P>&nbsp;</P>
<P>Thank you for getting back to us and checking the drivers. Again, this is likely a compatibility issue with the Bluetooth drivers on Windows 10. Best practice would be to keep an eye out for updates to Windows BT drivers, Bose Connect app updates, and SoundLink Revolve updates.&nbsp;Another suggestion would be to try an external Bluetooth adapter&nbsp;that supports A2DP, AVRCP, and HFP.&nbsp;</P>
<P>&nbsp;</P>
<P>Thank you again, I will update the team, and get back to you with any new information!</P>
<P>&nbsp;</P>
<P>Take care,</P>
<P>&nbsp;</P>
<P>Mohsin</P>Wed, 06 Jun 2018 13:14:16 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/129762#M5116Mohsin_S2018-06-06T13:14:16ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/130873#M5117
<P>Hello Moshin,</P><P>&nbsp;</P><P>I don't mean to sound adversarial, but as a manufacturer who charges a premium for your products, don't you think it's a bit insulting to:</P><P>&nbsp;</P><P>A) Discuss this "probable" incompatiblity with the Window bluetooth drivers.&nbsp; Last time I looked, Windows had an 88% market share for desktops and laptops.&nbsp; Shouldn't you "know" for certain whether the drivers work or not with your product that you advertise will work with that OS?</P><P>&nbsp;</P><P>B) To try to foist the solution on us, that, having spent $600 on your speakers, we now need to acquire an additional piece of hardware (an external bluetooth adapter) to make them work as you advertised. &nbsp; This is also extremely irresponsible, in my opinion.&nbsp; If you are going to manufacter a product and advertise it as compatible with the PC environment, isn't it incumbent on your company to actually make a compatible product? &nbsp;&nbsp;</P><P>&nbsp;</P><P>I can't remember the last time I've dealt with a company who took less responsibility for basically lying to me about their products capabilities. &nbsp;&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P>Tue, 12 Jun 2018 19:47:28 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/130873#M5117beachvbguy2018-06-12T19:47:28ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/130945#M5118
<P>Hi Mohsin,&nbsp;<BR /><BR /></P><P>External adapter wouldn't be a solution for any of us, for sure. In my case, I do use an external adapter but the problem is that even the driver for it isn't supported on Windows 10 - so everyone would be forced to use Generic bluetooth driver.&nbsp;<BR />Bose should really work with Microsoft on how to get this fixed, I'm fairly certain that their driver is what to blame here and get the needed profiles working on Windows 10.&nbsp;</P><P><BR />Considering that there are 600 million Windows 10 devices, Bose should seriously consider a basic UWP app.&nbsp;<BR /><BR />Thanks,&nbsp;<BR />Madhusudhan</P>Wed, 13 Jun 2018 07:52:13 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/130945#M5118madhusudhan_s2018-06-13T07:52:13ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/131591#M5119
<P>yes. I updated the revolve driver to the latest vsn 3 weeks ago after factory reset.</P><P>I have deinstalled and reinstalled all microsoft and intel enumerator drivers on my pc.</P><P>I have depaired from the iphone and currently repaired to it - it works.</P><P>If i use the aux cable the revolve is visible in the bluetooth list but when the cable is unplugged it disappears.</P><P>The pc does not detect the revolve and the revolve cannot pair or detect the pc via bluetooth</P><P>thanks.</P><P>&nbsp;</P>Sun, 17 Jun 2018 07:56:44 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/131591#M5119Blaahm2018-06-17T07:56:44ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/131719#M5120
<P>Is there anyone else who feels like we were defrauded by Bose regarding these speakers?&nbsp; Had I known that the Revolve speakers were being advertised to work as stereo speaker with pc's but didn't, and that Bose was going to do nothing to take ownership for their dishonesty and irresponsibility, I would never have purchased these devices.&nbsp; How shameful is it that this company treats their user community with such dishonesty and contempt. &nbsp;</P><P>I will dedicate my entire online presence to making it known that Bose is company not to be trusted.</P>Mon, 18 Jun 2018 10:56:08 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/131719#M5120beachvbguy2018-06-18T10:56:08ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/132049#M5121
<P>I wouldn't put it quite that strongly. I understand that their testing would have been mostly with iOS and Android devices, and so Stereo mode does work fine. They also don't even mention <EM>Windows 10&nbsp;</EM>in their product page. Considering what a mess Bluetooth tech is, they should have done their due diligence by testing it with Windows 10. Above all, what I find the most surprising is the fact that it has taken this long for this to get fixed. A company like Bose should have no problem working with Microsoft to fix this issue.&nbsp;<BR /><BR />Btw, I also use my Revolves in Stereo mode with Amazon Echo, works perfectly.&nbsp;<BR /><BR /></P>Wed, 20 Jun 2018 02:22:26 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/132049#M5121madhusudhan_s2018-06-20T02:22:26ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/132174#M5122
<P>Well, I went off of a CNET product review, and they flat said that it would work with Windows.. re: the bluetooth "standard",&nbsp; I live in Thailand and buy a lot of VERY cheap bluetooth earbuds and headsets for listening when I'm out and about.&nbsp; While I usually use them with my Note 8, I have never had a problem also pairing them with my Asus ROG or my Surface Book.&nbsp; If some little knockoff headset manufacturer in Shenzhen, China (I've also lived there) can get it together to have their device work with Windows, why can't Bose?&nbsp; Also, with Bose's most recent firmware update, my volume is only 1/2 as loud on Windows...&nbsp; a minor issue since the speakers pack plenty of volume, but again... not very impressive.</P>Wed, 20 Jun 2018 20:47:05 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/132174#M5122beachvbguy2018-06-20T20:47:05ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/136128#M5123
<P>So, I wrote to support, here's their reply:</P><P><SPAN>Hello&nbsp;Jon,&nbsp;<BR /><BR />Thank you for getting in touch with us and for bringing this matter to our attention. I'm sorry to learn that your SoundLink Revolve Plus speaker turns on by itself. We definitely want you to enjoy your unit to its fullest potential and the power issue that you've described is certainly not the experience that we want you to have.&nbsp;I'd be glad to make the situation better for you.&nbsp;<BR /><BR />I appreciate that you’ve accomplished some troubleshooting steps found online but since the issue continues, we can set up a repair for your speaker at no cost. Our Bose technicians will do a complete diagnostics and repair on your product. They will ensure that you receive it back fully operational and as good as brand new.&nbsp;<BR /><BR />Kindly supply the details below for me to process the repair order right away.<BR /><BR />* Please confirm if the Serial number of your unit is&nbsp;XXXXXXXX<BR />* Shipping address<BR />* Phone number</SPAN></P><P><SPAN>I'll be eagerly waiting for your response. Have a nice day!&nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>NOTE:&nbsp; no mention of the stereo issue,&nbsp; So I replied.. see next message</SPAN></P>Mon, 16 Jul 2018 21:17:16 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/136128#M5123beachvbguy2018-07-16T21:17:16ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/136129#M5124
<P>Reply from me to Tech Support:</P><P>&nbsp;</P><P><SPAN>Hello Rhonda.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>First, apologies for the slow reply.&nbsp; I've been hosting guests from the USA for the past weeks, so this issue slipped in priority.&nbsp;</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>And thank you for your reply.&nbsp; As I've looked back at my first communication, I see that I may have omitted some detail, so let me clarify both of my issues.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>First, I own not one, but two of the Revolve Plus speakers.&nbsp; In fact, my whole reason for replacing my Soundlink Mini (which has worked flawlessly for 4 years) was to have stereo performance for my video, which I view via my Windows 10 computers connected to multiple monitors.&nbsp;&nbsp;</SPAN></P><P><SPAN>I purchased the first unit in Thailand about 4 months ago.&nbsp; Serial number is: &nbsp; <STRONG>XXX</STRONG>.&nbsp; The second I bought in April via Amazon during a visit to the US.&nbsp; Its serial number is, in fact: </SPAN>&nbsp;V+XXX</P><P><SPAN>&nbsp;</SPAN></P><P>Both units have the same issue with turning on repeatedly if the Windows device to which they are paired remains on.<SPAN>&nbsp;&nbsp;</SPAN>This is both strange and annoying, but actually tolerable most of the time.</P><P>The second issue, on the other hand, is not.<SPAN>&nbsp;&nbsp;</SPAN>My entire reason for spending the $700 on these speakers (the one I bought here in Thailand was a bit more than the one purchased in the US) was to enjoy stereo on my 5 Windows 10 devices.<SPAN>&nbsp;&nbsp;</SPAN>This simply doesn’t work.<SPAN>&nbsp;&nbsp;</SPAN>If you check my post on your community site, you’ll see the various ways it malfunctions.<SPAN>&nbsp;&nbsp;</SPAN>And, based on the fact that the community site has about 11 other people with the same issue, I know it’s not something I’m doing wrong.<SPAN>&nbsp;&nbsp;</SPAN>Given that the speakers perform fine paired with either Apple or Android devices, I also know this isn’t a hardware malfunction.</P><P>Rhonda, I’d be willing to put up with the time and inconvenience (I suppose I should say additional inconvenience) of sending these devices to you for repair if you can assure me that BOTH issues will be resolved.<SPAN>&nbsp;&nbsp;</SPAN>Thus far, the postings on Moshin (your tech person on the community site) have been useless at best, and actually pretty insulting in their content, if not tone, at worst.<SPAN>&nbsp;&nbsp;</SPAN>Of course, ideally it would be great if you could sort these issues out with some sort of firmware update, but please let me know what can be done.<SPAN>&nbsp;&nbsp;</SPAN>Having bought several pairs of your headphones for travel, and now 3 loudspeakers from you,<SPAN>&nbsp;&nbsp;</SPAN>I can’t describe how disappointed I am at these issues and how much my opinion of your company and products has declined.<SPAN>&nbsp;&nbsp;</SPAN>You can be sure that I, as well as apparently several others in the community forum, are warning everyone we know and on social media, not to purchase these devices.</P>Mon, 16 Jul 2018 21:18:35 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/136129#M5124beachvbguy2018-07-16T21:18:35ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/136130#M5125
<P>That was 5 days ago and ZERO response.&nbsp;</P><P>&nbsp;</P><P>I will sell these speakers and buy something else</P><P>&nbsp;</P><P>Please warn everyone to NEVER BUY BOSE AGAIN...</P>Mon, 16 Jul 2018 21:19:24 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/136130#M5125beachvbguy2018-07-16T21:19:24ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/149199#M5127
<P>Will anyone from Bose acknowledge this problem that we are having with Windows 10?&nbsp;<BR />I own a Windows 10 Mobile also, Lumia 950 XL and it has the exact same problem. I wouldn't ask you guys to fix it for the phone. But atleast Windows 10 is widely adopted and should be fixed. Its just awful what<SPAN class="">&nbsp;<LI-USER uid="76067"></LI-USER>&nbsp;is facing with customer support. There is no need to ship the devices, its so obvious that every Revolve speakers behaves like this with Windows 10.&nbsp;<BR /><BR />It is clearly not the hardware problem as it works fine for Android and iOS devices. In fact it does work with Windows 10 devices when the connection sequence mentioned here is performed, so it must be driver/audio profile problem. Either Bose or Microsoft are responsible for fixing it. Just let us know who it is, so that you do not get such bad reputation.&nbsp;</SPAN></P>Fri, 05 Oct 2018 03:02:21 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/149199#M5127madhusudhan_s2018-10-05T03:02:21ZRe: Bose Revolve Party/Stereo Mode with an Win10 PC, only works with strong connection sequencehttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/149207#M5128
<P>Thanks&nbsp;@ madhusudhan_s,</P><P>&nbsp;</P><P><SPAN class="UserName lia-user-name lia-user-rank-Friendly-Fanatic lia-component-message-view-widget-author-username">Yeah, this experience has really opened my eyes about Bose corporation.&nbsp; It's been 5 months since I began trying to solve this issue.&nbsp; In those 5 months, I've not heard back from Bose support, I have never seen Bose acknowledge that their advertising is misleading at best and deceptive at worst by not mention that their claims that the Revolve speakers can be paired either in party mode or stero mode doesn't work on the most popular computing platform in the WORLD, Windows 10.&nbsp; This is a pretty shameful business practice for a company that postures as providing a top quality product, for which they clearly demand a premium price.&nbsp; How disreputable to ignore their customers in this manner. &nbsp;<BR /><BR /></SPAN></P>Fri, 05 Oct 2018 05:04:02 GMThttps://community.bose.com/t5/Portable-Archive/Bose-Revolve-Party-Stereo-Mode-with-an-Win10-PC-only-works-with/m-p/149207#M5128beachvbguy2018-10-05T05:04:02Z