What the community has to say about
Shaker Auto Hospital

We are an independent service center offering ACDelco parts and services for domestic and import vehicles, including: quality batteries for virtually every kind of vehicle, filters utilizing sophisticated filtration technology and materials, brakes with outstanding durability and excellent warranties, and many more quality parts and services.
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This place is nothing but a disappointment

My car had engine light on, so I brought it to the Shaker Auto Hospital for diagnostics. Mark tells me that I will need a new throttle body that will cost $1,500. I approved that, but requested my old part back. A while later Mark calls and says that I don't need the new throttle body after all. Says that they changed the coolant & antifreeze and the light went off. Hmmm

On a prior occasion, Mark mentioned that one of his mechanics owns the same car as mine. I am not accusing anyone but can't shake it off. One heck of a coincidence, what would have happened had I not requested the old part back? Likely coughed up $1,500, that's what I am thinking.

Following repairs, my car was kept in the shop for several days while being taken on a road test, whatever that means. Used up a quarter tank of gas.

About a month later I went to another place for an oil change, and they weren't able to do a tire rotation because the wheels were overtightened. The only other place I had my car in prior to that, was Shaker Auto Hospital. I don't know if this is a common practice to over-tighten the wheel lugs but this will result in yet another repair bill. It could have caused a huge problem per chance I happen to have a flat and no one would be able to take a wheel off.

Bottom line, I don't recommend Shaker Auto Hospital especially for the extensive repairs or for the turbo cars. I am not going to set my foot in that shop for the rest of my natural life.

Watch out if you drop your car off

Watch out if you drop your car off. It will be used as a taxi; I know mine was. Miles racked up, a quarter tank of gas used up, and a high price of repairs quoted. I was told a part was going bad & needed replaced.

However when I requested my old part back, it had miraculously recovered & didn't need replaced any more. I can't help but wonder what they do with the old used parts...

Had I not requested the old part returned, might have ended up paying through the roof for God knows what.

A few words about warranty this place offers. One year for parts and only 3 months for labor. And even then, you have to inquire, otherwise they won't stamp your receipt so don't assume.

so far very very good

Average Rating

100

I took my car in as my belt came off on my taurus. They put the belt back on checked out the car and everything was fine. apparently the belt siipped of after going through a puddle. I was ready to pay for 1/2 hour labor and Mark said "Don't worry about it. There wasn't anything to fix so I'm not going to charge you." I told him, he will get many referrals.

family company

Average Rating

100

Shaker Auto Hospital has been working on my cars for over 10 yrs, oil changes, brake pads, hose replacements, air conditioning re-charging, etc.. I usually get my car in right away. One time the owners son even gave me a ride home.. They have me and my families best interest at heart. Theirs prices are very reasonable tt. Everytime I go there I am greeted by my name I feel like one of the family. I definately would give them a chance. They are very honest and trustworthy.

Shaker Auto Hospital can be found at Chagrin Blvd 16101. The following is offered: Car Parts. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In Cleveland there are 109 other Car Parts. An overview can be found here.