Park Policy

Cancellation/ Refund/ Booking Policy

Refunds of deposits and fees paid are available from Trinity Islands Holiday Park (Titp Pty Ltd) in accordance with the cancellation conditions below. All cancellations and/or refund requests must be provided in writing.

PLEASE NOTE: Where a deposit or prepayment is to be refunded, an administration fee will be charged. The $30 administrative cancellation fee can be credited to a future booking if returning within 12 months of the initial cancellation.

Peak Season Cancellations

Cancellation of Peak Season bookings providing more than 60 days’ notice in relation to the scheduled arrival date are fully refundable, less a $30 administration fee.

Cancellations providing 30 to 60 days’ notice in relation to the scheduled arrival date will result in forfeiture of the first night accommodation cost.

Cancellations inside 30 days of the scheduled arrival date will result in forfeiture of all monies paid.

Off Peak Season Cancellations

Cancellation of Off Peak Season Bookings providing more than 24 hours’ notice in relation to scheduled arrival date are fully refundable, less a $30 administration fee.

Cancellations inside 24 hours of the scheduled arrival date will result in forfeiture of all monies paid.

While we do our best to accommodate a preferred site, these are not guaranteed.

Refund Conditions

Providing the necessary notice has been given and you are able to receive a refund, the remaining deposit will be refunded by EFT TRANSFER – (Direct credit) – Direct into guest bank account. Guest must supply their BSB, ACCT. NO. & Account Name.