At Turabit, we offer customized IT Help Desk Smart AI Assistant that handles support requests and offer quick resolutions. That enables IT service desk human agents to concentrate on complex queries, therefore saving time and expenses. Our dynamic Smart AI Assistant can help you in resolving your employee’s cumbersome and repetitive IT- issues in a fraction of the time leading to faster IT Help desk service at significantly reduced price.

Streamline and speed up your IT help desk service with our Smart AI Assistant

Take control of your employees

Uninterrupted Tier 1 self-service as well as support

Unswerving mobile and cross-channel UX

Pertinent, responsive incident reporting

Automatic outage alerts and reports

Effortless access to system and asset requests

Rapid resolution of uncomplicated employee requests

Convert annoying interactions into quick resolutions

Offer automated solutions to monotonous tasks like reset of password or offering information with spoken command or with simple text message

Simplify complex IT processes and reduce employee dissatisfaction with a scalable as well as personalized approach

Deploy and encourage self-service in 60 days

Partner with Turabit for quick AI Assistantdeployment, optimization as well as implementation

Rule out replacement of existing system and enhance ongoing IT investments

Our intelligent AI Assistant can address frequent, repetitive IT Help Desk support issues which frees up experienced human resources to focus on more challenging, meaningful work which increases IT resources satisfaction.

Resolve IT tickets faster

Our intelligent AI Assistant expertise in identifying helpdesk requests more quickly and more accurately than a human worker helps your IT staff to spend less time finding problems to solve and more time solving problems.

Bolster your IT Staff

Smart AI Assistant for IT help desk built by us are capable of answering queries, recommending solutions, and in understanding the skillset of your team member to divert task accordingly.

Empower legacy IT systems

Access the inbuilt integration with popular information technology service management platforms and also connect with other major Help Desk systems using APIs.

Make your Smart AI Assistant distinctive

Discuss with us your believed abstraction of your Smart AI Assistant requirement and we will make a customized AI Assistant that can handle 50% to 80% IT issues and free up your intelligent IT staff to solve complex issues.

Why choose Turabit for IT help desk Smart AI Assistant development

Turabit can facilitate you in developing IT help desk Smart AI Assistant on all major social messaging channels to help your users and achieve SLAs. We possess a skilled team of developers who can design, develop, and deploy custom Smart AI Assistant that provide better IT services and loyal customers. Our IT Helpdesk Smart AI Assistant utilizes advanced AI / ML (machine learning) technology to handle frequent support requests and increase the speed of your helpdesk services.

Capture requirements and test accessibility to your systems

Capture requirements and test accessibility to your systems

Week 1

Week 1

Provide out of the box feature

Provide out of the box feature

Week 2

Week 2

Train NLP, developer customized use cases and Test

Train NLP, developer customized use cases and Test

Week 3

Week 3

LAUNCH

LAUNCH

Week 4

Week 4

Readily available IT Help Desk Smart AI Assistant features to greatly improve support efficiency