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To read contacts information we will need access to the CONTACTS permission group. This will in turn prompt you with the standard android message "Allow Modern War to access your contacts", which is exactly the same message as if I requested the WRITE_CONTACTS permission.

Do you store GameCentre/Google Play ID (as that's an email)?
Do you link IOS to Android, thus linking potential personal details?
When someone raises a ticket/issue, this has to be done via email, and can also be enriched with more details via the online portal. Are these emails associated with the accounts?
How long do you store customer emails?
When you read a players contacts do you at any stage save any of the information down?
If a player decides to quit, can you advise how they can go about wiping their account.. Futher more can you advise are we can ensure all personal details are erased ..including archived emails?

Also I was on the beta program. Are Gree also storing archived details of people in that program?

Do you store GameCentre/Google Play ID (as that's an email)?
No. All Google and Apple IDs are saved as a 8 to 9 digit ID. Only Google/Apple are able to tell which email is associated to the account. We use this ID to link your in game account to your device's account in order to allow you to retrieve your game details on any device connected with those Apple/Google accounts.

Do you link IOS to Android, thus linking potential personal details?
Accounts have a history of devices used. While we do not link personal details, we log the device model, OS version, and last time used. This is important for us as some of the account data (database stored) are stored differently if it's iOS or Android.

When someone raises a ticket/issue, this has to be done via email, and can also be enriched with more details via the online portal. Are these emails associated with the accounts?How long do you store customer emails?
Customer service uses a tool (Zendesk) that is not directly connected to the game database. On the other hand, when an email is sent via the game, it will extract a small set of data for the costumer service to directly investigate the account before providing an appropriate answer. On the other hand, if you send a ticket manually by email, this extraction does not occur.

Also, all emails are kept saved in order to keep history of services provided, issues encountered. This is necessary for us to review and improve our service's quality.

The information logged are the following:

Timestamp (Time at which the information was logged)

Player Name

Player ID (your in game ID)

Game Center ID/Google Play ID

Guild ID

Device ID

Device Model

Account Creation Date

Client Name

Client Version

Client Build

Game Data Version

Client Properties

Server Properties

When you read a players contacts do you at any stage save any of the information down?
The only times where we need to read contacts is when a player decides to uses his Facebook account to login. In that case, the game will log:
- Gender
- Facebook ID
- Facebook Username
- Timezone

The information are used to fill a virtual form and create an ingame account to link to.

If a player decides to quit, can you advise how they can go about wiping their account.. Futher more can you advise are we can ensure all personal details are erased ..including archived emails?
All players have the right to request for disclosure, correction or deletion of their personal information (among others). If a player wants to express any of these rights, all they need to do is contact the customer service while explaining their demand. Their ticket will be forwarded to the right people and we will comply with the request without delays.
If you simply wish to stop the collection of data, all you need to do is uninstall the app from your device.

Also I was on the beta program. Are Gree also storing archived details of people in that program?
Regarding requests for specific personal information collected in the past, it is best to contact the Data Protection Officer or Controller. Please find bellow both details:

I have some top secret clown business that supersedes any plans that you might have.

Main Game

Modern War

Post Count

526

I am not sure if Gree are having a final laugh with their approach to GDPR, the only privacy information available before downloading the game is a privacy link in the store - this takes you to the Gree Corporation website, I had to search for the privacy policy (bottom of their website and updated a few days ago) and it looks like they access everything and share with everyone LOL...

At the time of registration, the Company may collect, in addition to the Information obtained at the time of Guest User registration, the following Information: name, sex, nickname, email address, password, date of birth and other membership Information.

In addition, the Company may collect the Information contained in or available on friend invitations, diaries, communities, message boards, profile photographs, other photographs, User mail, and User's short comments.

The Company may also collect IP addresses, the kind of devices being used, the language setting of those devices, the kind, versions and access history of browsers being used, and the versions of applications being used.

The Company may also collect Information related to such Users' behaviour such as which advertisement is displayed to such Users, and clicks on or installs of such advertisements or purchase history in Applications. The Information will enable the Company to analyse Users' preferences but will not identify individuals.

The Company may share aggregate or de-identified Information about Users with advertisers, publishers, business partners, sponsors, Developers and other third parties. In addition, the Company may disclose Information in the following circumstances:

When Company uses the services of third-party service providers to provide services such as website hosting, data analysis, payment processing, credit card processing, order fulfillment, infrastructure and network provision (including cloud storage and cloud computing), IT services, support and maintenance, customer service, email delivery services, auditing services and other similar services.

By providing Information to the Company, the Information Provider shall be deemed to have consented to (a) the acquisition, storage, processing, transfer and retention of Information by the Company in accordance with this Privacy Policy, (b) the storage and processing of the Information Provider's Information in any country where the Company or its affiliates may use facilities (including cloud storage and cloud computing operated by third parties) or in which the Company engages service providers, and (c) the transfer of Information to countries outside of the Information Provider's country of residence, including the United States, which may have different data protection rules than in the Information Provider's country of residence.

Correction and Deletion of Information - The Company shall use reasonable efforts to not alter the Information provided by Information Providers.

In the event that the Information Provider contacts the Company (using the Contact Information provided at the end of this Privacy Policy) and requests the disclosure, correction and/or deletion of other Information, the Company, after confirming that the request was made by the Information Provider, will attempt to comply with the request to the extent possible and as soon as reasonably practicable.

Choices Regarding Use of Information for Marketing Purposes - The Company gives Users many choices regarding the Company's use and disclosure of Users' Information for marketing purposes. Users may opt-out from (or choose not to opt in where we ask for Users' consent in advance) having Users' Information used for the following purposes.

- Receiving Electronic Communications from the Company.

- Sharing of Users' Information with Subsidiaries and Other Affiliates for their Marketing Purposes.

- Sharing of Users' Information with Unaffiliated Third Parties for Their Marketing Purposes.

- Distributing targeted advertisement.

We are implementing continuous improvements to provide ad services which are relevant to users' interests. Based on your past ad viewing/clicking activity, we will deliver the most suitable advertisement for you. For this purpose, we need to acquire the following information.

- Information on your history of websites visited and apps used.

- Information to identify the device that you use.

- IP address and other information on your connection path.

Throughput the privacy statement it refers to using the contact and information form at the bottom of the page - this is actually a link which takes you to a page of Japanese text.

It doesn't matter what the app developer has access to. What matters is what data leaves the device, which the OS has no control over. You can give access to all your contacts and do basically whatever I want with them on the device without violating GDPR. However, if you send one of those contacts name, email, Id, etc to a server somewhere then you're breaking the law

Also intent. It isn't about what is technically in access permits. It is about what app developer intends to do. The app developer must explain what the app wants to do with the data it has access to regardless of technical capability said to consent to intent is legally binding.

For example, one first says give access to contacts so I can display to show various funny statistics about users contacts birthday dates (how many days until what weekdays are most numerous etc.) and store statistics there off, so it doesn't have to recalculate every time.

Technically Android might give access to the full contact card, but the minute app accesses the phone number or other non-consented parts of contact, the app has just breached GDPR. Or the moment the app decides to send the birthdays to a cloud server to have backups. The developer didn't ask for consent to extradite the data from the device, even if app technically have access rights internet access and contacts information.

The most straightforward example is this forum, it is not a secure site (https) and holds personal data on all its members - so putting aside the fact that consent would have been required by 25th May for the activities Gree list in their privacy policy - our data isn't even on a secure website.

I won't mention the numerous breaches of data and poor security on their hosting servers.

Be honest and transparent.

- Seal Team Six - SES - OMT - SF1 -

WD Point Ave 1m - Highest 3.1m

From truth lead me to delusion, from light lead me to darkness, from death lead me to eternal life. Hallelujah! Are you feeling it sire?