There is a reputation to uphold and every day is an opportunity that I take to put a little sunshine in someones life. Nordstrom allows that.

Cons

It's not always about numbers and increases. People are missing that genuine concern and validation of who they are and what they need, want, didn't know they needed etc. We need to keep that alive.

Advice to ManagementAdvice

Although all managers are not like this, it'd be nice if they were fair and honest. Please stop manipulating situations to your advantage. Remember, everyone feels pressure, and there's drama all the time somewhere, however, be cognizant of how you talk to people.