hi all
i'm new with the BB world,i have the 9780 only a few days and still learning.
there is 2 issues\problems that i need help
1.is there a way to get rid of the password that locks the phone every few minutes
2.can't get my gmail acount , in normail i saw thats when making email account there is option of
"internet mail account" but my phone dont have it

please can some help me

04-03-2013, 08:33 PM

Joe Jerde

1. From universal search, type in "password" and you should be able to select the password settings. Once you are in the password settings, simply uncheck "enable" and save. You should now have disabled the password screen from coming up anymore.

2. Click on your Setup icon, and then go to Email Accounts. From there you can choose to add a new email account. If you are having issues adding a new account, it may be because you don't have a BIS data package.

04-06-2013, 12:55 PM

papis

hi joe
1.the box to unmarked the unable are in grey so ia cant do nothing
2.when i go to email accounts there is only 1 Choice. too enter mail and password for the orrginazer

04-06-2013, 01:57 PM

TwistMyMind

Did you buy this device brand new or used? Sounds like device has some Enterprise policies in place ;)

04-06-2013, 02:09 PM

nrnr31

Seems like there is an IT policy put in place. Have you asked your IT dept to remove any policies on the device?

09-12-2013, 10:25 AM

jaybraueir

1.On your BlackBerry device, navigate to your home screen
2.Select the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)
3.Follow the setup instructions provided on your device to create a new e-mail account
4.Be sure to enter the following:
◦Mail Server: imap.gmail.com
◦Username: [your full Google Apps email address]
◦Password: [your Google Apps password]
◦IMAP Port: 993
5.Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)
6.Select Next
7.Select Next again (bypassing the 'Additional Information Required' section)
8.Select your account type, then select Next
You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continue
9.Select the option that mentions 'IMAP/POP'
10.Select I will provide the settings..., then select Next
11.Select Set up existing email account...
12.Enter your Google Apps account information here, with 'imap.gmail.com' as your mail server
13.Select Next
14.Select Save
If setup is successful, you should receive a confirmation message and a new mailbox icon should appear on your device's home screen, labeled with your Google Apps email address.

If you encounter a problem during setup, please make sure you have enabled IMAP in your main or you can simply download Gmail app for it :p