Patient Resources

Gift Shop

Staffed by hospital volunteers, the Corner Cupboard Gift Shop, located off the main lobby, offers cards, flowers, candy, beverages, newspapers, jewelry and other gift items. Check with your nurse if you wish to visit the gift shop. Click here to visit the online gift shop.

Internet & Electronic Devices

Laptops, cell phones, and other wireless electronic devices may be used in patient rooms. Grand View’s free guest wireless network that may be accessed by patients and visitors throughout the hospital and Outpatient Center lobbies. To access the network, allow your device to discover available wi-fi connections, select the “GVH-guest” network, and accept the internet use policy. A flyer or brochure detailing wireless accessibility is available in patient rooms or from your nurse.

Mail, Flowers & Balloons

Hospital volunteers deliver mail, flowers and mylar balloons to patients in their rooms. Outgoing mail may be sent from the hospital by giving it to your nurse. Please note that flowers are not permitted in the Intensive Care Unit (ICU). Only balloons made of mylar–a foil material that holds helium–are permitted in the hospital. Balloons made of other materials, such as latex, are prohibited because many patients and staff members are allergic to latex.

At Grand View Hospital, At Your Request Room Service allows you to order what you want, when you want it. We hope this dining option meets your nutritional needs and also makes your stay with us more enjoyable. Family members may assist patients by placing orders from home by calling 215-453-4444.

Telephone

For your convenience, patient rooms are equipped with direct-dial telephones. Incoming calls may be received between 7 a.m. and 9 p.m. Please inform your friends and family of your phone number after you are admitted. You will be charged a fee for telephone service regardless of the number of local calls you make or receive. This charge is not covered by insurance and must be paid by you when you are discharged. If you do not desire to have a phone, please inform our cashier by calling 215-453-4635. With telephone service, local calls may be made without charge. Toll calls or long-distance calls may be placed as collect calls or credit card calls, or charged to your home phone.

To call a hospital department, dial the last four digits of the telephone number.

To make a local call, dial 8, listen for the dial tone and then dial the telephone number.

To call outside the local area, dial 6, listen for the dial tone and then dial 0. When the operator answers, give your name and explain that you are placing a collect call, a credit card call, or a call that is to be billed to your home phone.

If you reach a wrong number, dial 6, listen for the dial tone and then dial 0. Explain the mistake when the operator answers.

Television

Individual TV units are available in each patient room and may be rented for a daily fee. The hospital provides a patient education channel, which is available for your viewing even if you do not rent a TV. This channel features educational programming and several movies each day. TV charges are not covered by insurance. You must pay the rental fees at discharge.

Valuables

Grand View Hospital is not responsible for items left at your bedside and encourages you not to keep valuable items at the hospital. Please send them home with your family or friends. If this is not possible, ask your nurse to have your valuables placed in the hospital safe. Be especially careful of personal care items such as dentures, eyeglasses and hearing aids. These items can be safely stored in your bedside cabinet. A container for your dentures, eyeglasses or hearing aid will be provided upon request. Grand View Hospital is not responsible to replace if lost.