WEBVTT BE THE VICTIM OF A NEW SCAM. CROOKS ARE CONVINCING PEOPLE TO TRUST THEM... BY TARGETING SOMETHING YOU MOST LIKELY USE -- EVERYDAY. NEW AT 10 -- ACTION 7 NEWS REPORTER LAURA THOREN TALKS TO ONE WOMAN WHO FELL FOR IT. KAY LANG IS A GRAPHIC DESIGNER - WHO NEEDS HER COMPUTER ALL THE TIME. SO WHEN THINGS STARTED GOING WRONG... for the past few days I've been having problems with my computer like I've never had before LANG WAS LOOKING FOR ANY KIND OF HELP -- AND IT HAPPENED TO COME TO HER...OR SO SHE THOUGHT! 43 so this morning when I received a call from Windows Help Service, I thought, they're calling me! 49 EXCEPT IT WAS A SCAM ...CONDUCTED BY SOME VERY CONVINCING TECHIES. They're very knowledgeable about computers it sounds like. And so Lang allowed the scammers to access her computer...with their instructions she downloaded software, gave them her desktop's license number -- and soon she could see her mouse being moved remotely! But then.. they said they needed 150 dollars for one year's service THE SCAMMERS ASKED FOR HER CREDIT CARD NUMBER, WHICH LANG GAVE THEM..THEN THEY ASKED FOR HER BANK INFORMATION...AND IT DAWNED ON HER THAT SHE'D BEEN HAD! and I called my bank immediately, but I didn't release the money to them. NOW KAYE WORRIES THESE SCAMMERS HAVE ALL HER PERSONAL INFORMATION ...AND COULD STEAL HER IDENTITY. I've come to the point - I don't trust anybody anymore! IN ALBUQUERQUE LAURA THOREN KOAT ACTION 7 NEWS. WE GOT SEVERAL CALLS FROM PEOPLE JUST LIKE KAYE THE SCAMMERS EVEN TRIED TO TARGET KOAT!