We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

Clean hotel with average facilities, it offers a decent breakfast and minimum facilities, which in some cases is just what you need on a business trip. It has an excellent location, near several restaurants and stores.
On the week of my visit there was a Tennis tournament nearby and the noise affect my sleep because they had a party all...

More

Report

Helpful?

Thank carlosA1251BM

marlen c, Guest Relations Manager at City Express Tampico, responded to this review

Dear Carlos,
I am writing to apologize for the inconvenience during your stay and the incident with the service at the reception, your comment is important to us because it help us to improve our quality service; I want to let you know that we have implemented corrective measures in relation to your comment.
I hope to give us the...

I stay at IHG properties a lot, and mainly at Holiday Inn Expresses when I travel domestically, and this property was very comparable. The staff, (though no one seemed to speak very much English at all), were very tentative, polite and helpful. They have a full-time security guard and they are located in a great shopping/dining center with nice choices...

More

Report

Helpful?

Thank JSR_Adventures

marlen c, Guest Relations Manager at City Express Tampico, responded to this review

Dear Guest
First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the reception as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation to...

Stayed for a couple of day for business trip. The hotel is clean but prices are high for what you get. There are several other negatives to the hotel. There is no place at all for parking and its very hard to sleep comfortably having music blaring outside until the late hours of the night. There are several businesses surrounding...

More

Report

Helpful?

1Thank The_World_Tourister

Marlen C, Guest Relations Manager at City Express Tampico, responded to this review

Dear Guest
First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the noise in your room as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation...

I stayed 2 nights at this hotel and it was a good experience, the rooms are clean and comfortable but small as you would expect from any other hotel from this chain.
TV sets are small and outdated but work fine and AC units are noisy.
In one of the rooms I stayed the sink was collecting water because a...

More

Report

Helpful?

1Thank Luis K

Marlen C, Guest Relations Manager at City Express Tampico, responded to this review

Good afternoon Luis.
Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Tampico did with your expectatives of comfort and service and make you very comfortable
Looking foward for your next visit soon

I was a little anxious having read the other comments here but when I arrived at City Express, Tampico my fears were all eliminated. The desk was efficient, the security guards friendly and between their attempts at English and mine in Spanish everything was fine. The internet is sometimes slow but I find that everywhere. The manager made no less...

More

Report

Helpful?

1Thank hjnicols

Management response:

Appreciated guest
It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. They look for the improvements to your next visit unforgettable.
we say goodbye to you, reiterating our commiment to continue improve

This hotel is located near Applebees and across from Walmart however as a travel agent I would not recommend this hotel to my clients. The toilets smelled like sewer, they had no irons available even though it says just ask for irons if you need one, no hair dryers. The front desk could not answer several questions such as where...

The room was average but comfortable enough. Nice bright colors, but the internet service was terrible. There was no internet for 24 hours on 3 of the 10 days I stayed at City Express. No explanation for why it was not working nor any apologies from the front desk. for this inconvenience.

Report

Helpful?

Thank LittlePinky

Updating list...

Questions? Get answers from hotel staff and past guests. Ask a question

TripAdvisor is proud to partner with Hotels.com, Travelocity and Booking.com so you can book your City Express Tampico reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Hotel Style:

#1 Best Value Hotel in Tampico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

* TripAdvisor LLC is not a booking agent and does not charge any service fees to users of our site... (more)

We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content.

Welcome back!

Prices may have changed while you were gone. Please refresh the page to see the latest prices for City Express Tampico.

Refresh Prices

PriceFinder is your ultimate hotel booking tool, checking hundreds of sites to help you find the lowest prices.