2N Helios IP - FAQ

In a peer to peer scenario with third party devices the 2N Helios IP Intercom system needs a common connection point so as they are able to clearly find each other via the common gateway or router. It is not essential to have the gateway connected to the internet. This is typical in IP phone based systems.

How do I do video screen pops?

Download the free Helios IP Eye app from 2N to any PC and it allows video monitoring of all local intercoms with cameras plus a screen pop on incoming call. The screen pop IP address is set up for each called user number in the 2N Intercom Directory.