Dear Firefly Airlines Passengers Please kindly be informed that Airports of Thailand Public Company Limited has implemented the Advanced Passenger Processing Service (APPS) fee of THB35.00 or MYR4.20 per passenger for all arrival and departure from Phuket Airport eff. 1 Dec 2015. All bookings made before 1 December 2015 are subject to the collection of the tax. If your booking does not include this fee you may be asked to pay it at Firefly's check-in counter. test

Dear Firefly Passengers, Effective 19 December 2015, please kindly be informed that due to safety reasons, small vehicles powered by lithium batteries are not accepted as checked-in and/or carry-on baggage on Firefly aircrafts. Some examples of these are (but not limited to): airwheel, solowheel, hoverboard, mini-segway, balance wheel. We apologise for any inconvenience.

Dear Firefly Passengers, ATTENTION PLEASE To all the Foreigner Starting from March 20, 2016 (Next Month) The new rules of Overstay will be enforced In 2 types of case 1. In case of arrest. By any kind of police (Metropolitan, Provincial or Immigration) - Ban for 5 Yrs + 2. In case of surrender. At any Immigration Checkpoint or Immigration Office - If the period of overstay is under 90 days, You'll have to pay a fine of 500 BHT per day (But not exceeding 20,000 BHT) - More than 90 days, Ban from 1 Yrs - 10 Yrs (By the period of overstayed) For more information please contact : Thai Immigration Bureau http://www.immigration.go.th/ hot line : 1178

check-baggage

Hand-baggage Policy

- ONE piece of hand-baggage per passenger

- Weighs 7kg or less

- No bigger than 56cm x 36cm x 23cm

- Can fit under the seat in front of you or in the
overhead cabin compartment.

Firefly has a strict hand-baggage policy to ensure cabin safety and comfort: Each passenger can carry ONE piece of hand-baggage onboard that weighs 7kg or less, is no bigger than 56cmx36cmx23cm, and can fit under the seat in front of you or in the overhead cabin compartment.

Baggage that exceeds 7kg or set dimensions, or is deemed offensive in nature will be checked into the baggage hold at Boarding Gate and RM50 fee per piece (subject to terms and conditions*) will be charged.

In addition to one piece of hand-baggage, each passenger is allowed ONE personal item such as:

A handbag, pocket book or purse.

A briefcase.

An overcoat, wrap or blanket.

Electronic equipment such as laptop, iPad and camera.

A small camera or a pair of binoculars.

A reasonable amount of reading material for the flight.

Baby food for consumption in-flight.

Walking stick/canes or crutches and/or braces/prosthetic devices, which the passenger is dependent on.

Firefly takes great responsibility in ensuring cabin comfort and safety. Having a hand-baggage policy in place means our passengers enjoy the comfort of a well-kept cabin, free of any inconvenience and hazards because:

Movement into and out of seats is easier

Smoother passenger boarding and disembarkation is enhanced

In the unlikely event of a emergency evacuation, movement will not be hampered

All security items such as knives, nail clippers, blades, or any sharp and/or pointed objects, aerosol cans are strictly forbidden in hand-baggage and must be packed into your checked-baggage.

Liquids, Aerosols and Gels (LAG)

On board international flights, there are certain restrictions to limit the amount of liquids, aerosols and gels (LAG) that passengers may include in their hand-carry luggage.

LAG items such as drinks, creams, perfumes, sprays, gels and toothpaste must be in containers that have a maximum capacity of 100 ml/mg.

All LAG containers must fit comfortably in a transparent resealable plastic bag.

Each passenger is limited to only one transparent resealable plastic bag with a volume no greater than one litre. Bags such as freezer bags (20cm x 20cm or 25cm x 15cm) sold in most supermarkets are ideal for this purpose.

Please ensure that the perimeter of all four sides of the transparent resealable plastic bag do not exceed 80cm.

Passengers will need to remove the resealable bag from their hand-baggage so that it can be screened separately at the international departure gate screening point. Please be advised that the airport screening staff have the last word on what constitutes liquid, aerosol or gel and will ensure that all such items are removed and disposed of.

For more information on restricted items in baggage, please read our General Conditions of Carriage for Passenger and Baggage, Clause 8 Baggage, sub-clause 8.1.