Press Releases

BT increases phone flexibility for small businesses

Redwood City, Calif. (Business Wire) March 11, 2008 – Small
businesses in the UK can now present a more professional image to
customers and partners by intelligently managing their phone, mobile,
and fax communications with the launch of BT RingCentral.

The new virtual phone system is the latest in a series of web-based
tools from BT Business that are specifically designed for smaller
companies. It offers a sophisticated phone system – including advanced
call management and PBX features, voicemail and internet fax
capabilities – without the cost and hassle of buying and maintaining
the hardware in-house.

For only £15 (excl VAT) per month, companies get a non-geographic
0800 Freefone or an 0844 Contactcall* number that can be quickly and
easily configured for multiple extensions with voicemail, automatic
call screening and forwarding, a click-to-call button to use on web
sites and e-mails, call logs for sales leads, fax capabilities and
message alerts.

BT RingCentral allows callers to be welcomed with a professionally
recorded custom greeting, in-queue music or promotional announcement.
It also enables users to make, screen and answer calls online, through
their PCs using the “Desktop Softphone”.

Being
web-based, BT RingCentral gives users the flexibility to configure
their virtual phone system to match their needs and as a company
expands, add extensions for new employees, create departments and
connect remote offices.

Bill Murphy, managing director of BT Business, said: “The telephone
is still an essential business tool, but when combined with an online
virtual phone system like BT RingCentral, it becomes even more
powerful for small businesses. It allows them to present a more
professional image by giving them the tools that have traditionally
only been open to big business and also gives them more control of how
they communicate, with customers, colleagues and partners.”

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