Instructions and Documentation

For Windows

Please ensure that all antivirus and firewall programs are disabled during installation, and that you are updated to the latest Windows Service Packs.

IMPORTANT: Carefully follow the instructions in the Quick Start Guide and User Guide to ensure proper installation and pairing before use.

If you need a digital version of the Application Disc, please contact us at http://support.neurosky.com and let us know the Order Number from your MyndPlay Bundle purchase.

If you are installing to Windows 8, you will also need to download and update your Silverlight when prompted.

For Mac

NOTE: Due to a compatibility issue between Adobe Air and OS X 10.5.8 Leopard, the MindWave Mobile software installation will not be able to complete. Please update your OS X to at least 10.6 Snow Leopard in order to use it with your MindWave Mobile: MyndPlay Bundle.

Please ensure that you are running OS X 10.6.8 or later with an Intel processor, and that you have Administrator Privileges for your Mac (Don't worry, most Mac users have Administrator Privileges by default. If you do not, please contact your System Administrator before continuing). Please also ensure that all antivirus and firewall programs are disabled during installation.

If you purchased your MindWave Mobile: MyndPlay Bundle in or after 2013, then it should come with two discs, one inside the box and one on the sleeve. To install the product, please insert the sleeve disc into your Mac, and then use Finder to run the .pkg or .dmg installer on the disc. You do not need to install the disc that comes in the box.

(If you purchased your MyndPlay Bundle in 2012 or earlier, it comes with a single disc. Just pop that into your Mac and an installer should automatically appear.)

If you have misplaced your disc and need a digital version of the Application Disc installer, or would like to download the latest version directly, please contact us at http://support.neurosky.com and let us know the Order Number from your MyndPlay Bundle purchase.

IMPORTANT: Carefully follow the instructions in the Quick Start Guide and User Guide to ensure proper installation and pairing before use.

Meditation Journal for Mac

If you are unable to create new user accounts or encounter other problems in Meditation Journal for Mac, please try downloading and installing this version of Meditation Journal:

Support

About NeuroSky

NeuroSky technologies enable the most insightful and easy-to-understand health and wellness biometrics for mobile solutions, wearable devices, and service providers. The company’s proprietary, market-leading biosensor technologies provide a foundation for analyzing biometric data in a way that’s never before been practical. NeuroSky-enabled solutions deliver unique insights into body and mind health and wellness that can motivate people to make better lifestyle choices.