Call Center Jobs in San Marcos, CA at AppleOne

AppleOne is always searching for Call Center professionals who want a job with great pay and a variety of interesting Temporary or Direct Hire career opportunities. If you have at least six months of related work experience and a desire to work with the best people at the best companies then we want to talk to you.

Job Requirements for Call Center Careers

Call Center jobs span a wide range of career opportunities. This category encompasses entry-level to Management-level positions. Entry and intermediate-level tasks include responding to customer requests and questions regarding service, products and account information, analyzing and rectifying customer concerns using established procedures. Positions typically require the use of a computer to access and/or update customer records. More advanced positions entail the oversight of activities of Customer Service Representatives or sales order processing staff, developing customer service policies and procedures to ensure consistent service and satisfaction, and troubleshooting and resolving non-routine or escalated customer complaints. Entry-level positions typically require six months’ experience with company procedures, products and services while Customer Service Supervisors usually have a degree and three to five years’ related experience.