RESTAURANT CONSULTING

RESTAURANT CONSULTING

A 3-PHASE APPROACH

Whether free-standing or located at a hotel, restaurants are our specialty.

We’ve gained significant expertise having been involved in the creation of over 60 unique brands and concepts over the years.

We will visit your property, assess operations and create an extensive report summarizing an ANALYSIS of your current concept with recommendations for enhancements that will increase guest satisfaction and drive greater profitability

Then, if needed, we will facilitate an IDEATION session with all key stakeholders to define a new concept that is more desirable and relevant to your local market

If creative resources are needed, we offer our one-of-a-kind CONCEPTIVITY® process to bring your new concept to life in a powerful way where “all dots are connected” from ideation to launch

Imprint Hospitality’s Other Services

We offer full-service management for lifestyle and luxury properties only. While most management companies seek representation across all segments of the industry with the same support teams, our sole focus is on the niche for which we have tremendous expertise and passion – lifestyle and luxury properties.

We can make a real difference in operating independent boutique properties, as well as lifestyle and luxury franchise brands. Because of our non-traditional and customized approach to everything we do – from employee experience to service culture to reporting processes – we build strong relationships with all our stakeholders.

Our operating principles focus on total transparency, simple reporting and forward-thinking actions that are nimble and intentional. This allows us to attract the very best talent.

We got traditional hotel F&B out of our system a long time ago. However, we understand the unique challenges in hotels with which most independent restaurateurs struggle. Our services include creating new signature restaurants, improving profitability of existing operations, and re-concepting underperforming spaces.
Hotel restaurants should be “living rooms” for the local community. Strong emotional connections with locals improves the entire property’s popularity, revenue and profitability.

For hotel properties with limited F&B revenues, we offer a variety of subscription-based branded concepts. These “plug & play” concepts are designed to be easily implemented with modest budgets, high degrees of flexibility and ongoing support.

There are times when third-party restaurant leases with local chefs and restaurateurs are advantageous for particular hotels. In these cases, we assist in negotiating operating terms of the lease, as well as train the restaurateur on hotel services that are both unique and required by the property.

Our experience in the restaurant industry is extensive. Whether it’s casual or fine dining, we manage with best-in-class performance in both freestanding and hotel locations.

We are brand fanatics. A strong brand offers cohesive and seamless alignment amongst all facets of the guest experience.

For owners and developers looking to create a new property or reposition an existing one, we offer our unique CONCEPTIVITY® process. In this process, we act as the branding coach to ensure that all entities involved in the project are aligned in all components of the brand experience instead of working in silos.

We work with your project manager in coordinating the efforts of the architects, interior designers, branding agency, management company and other stakeholders to ensure “all dots are connected” toward one cohesive brand identity and experience. We will connect architecture, design, construction, brand identity, OS&E/FF&E, employee culture and service experience.

This process makes the difference between a property where everything feels “just right” and a property where everything feels disjointed. CONCEPTIVITY® is truly a one-of-a-kind service in the hospitality industry.

Our extensive operational, branding and development experience allows us to offer a wide range of project services in hotels, resorts, restaurants, clubs and residences.

Together, we will assess your needs and then create a roadmap on how best to move forward to accomplish your objective and drive sustainable results.

Whether it is overall asset value enhancement, property positioning, a performance turnaround, new project development, food & beverage services or technology strategies, we have the know how to assist.

Contact us today to discuss your unique needs. If we’re not the right fit, we’ll assist you in identifying other resources.