Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I came to Purrfect Auto with a coupon from Valupak that you receive in the mail. They had a special on oil changes for about $13 bucks. Seemed too good to be true... it was. They told me a bunch of stuff was wrong with my car, such as cracked belts and most importantly, that I had a leak in my water pump and I needed a new one as soon as possible, costing me about $400. I ignored it due to lack of funds, and came back several months later for an overdue oil change. They again urged me to get a new water pump especially since I was leaving on a trip to Vegas. I felt like maybe this was a scam just because I have heard rumors that places with specials will try to get you with something else in order to make some money out of the whole deal. I took my car to a place on Melrose and they confirmed my suspicions.. in fact when I called and told them my story, they immediately asked, "Are you talking about Purrfect Auto?" I was shocked! This has obviously been happening a lot. Felt like I should out them!

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.