These terms constitute a legal document ("the Agreement"), which sets out the rights and obligations of you as a user or purchaser ("you") and those of Tim Fuller ("of which Fullers Folio is part", "we" or "us") in relation to the products and services offered by us through this site or any of the other sites owned by us ("the Web Site"). By using the Web Site, ordering products from us or registering for our services, you agree to the terms of this Agreement, and you re-affirm that agreement every time you use the Web Site or any of our services.

You agree to: provide true, accurate, current and complete information about you as prompted by our form (either online or offline) and to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Tim Fuller has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account, cease supply and refuse you any and all current or future use of our services.

We reserve the right to: modify or withdraw, temporarily or permanently, this Web Site (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Web Site; and/or change the Agreement from time to time, and your continued use of the Web Site (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Agreement has been changed. If you do not agree to any change to the Agreement then you must immediately stop using the Web Site.

Tim Fuller is based in Scotland, and this Agreement is governed by Scottish law. You and we each submit to the exclusive jurisdiction of the Scottish courts in relation to disputes arising out of this Agreement.

For all orders for delivery outside of mainland UK, Northern Ireland, the Channel Islands and the Isle of Man, all ownership, title and risk in goods will pass to you immediately at the point and time at which such goods are placed at your disposal at our premises in the UK. The prices payable for goods as set out on our Web Site are exclusive of local taxes, import duties and clearances. (Fullers Folio is currently not registered for UK VAT) You acknowledge and agree that we have no liability to you in respect of any such taxes including VAT, duties or clearances which may become payable, after the goods have been placed at your disposal at our premises in the UK.

All transactions made on this site are on the understanding that you agree to our Terms & Conditions. Your statutory rights are not affected.

Prices & Payments

All prices quoted on this site are in UK pounds and include UK VAT where applicable. Delivery costs need to be added to the order. Please note non - UK delivery charges will be quoted on request. For all prints requiring overseas delivery, these can be sent mounted only due to excessive charges for glass and the high risk of damage in transit.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Web Site are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Web Site as up to date as possible, the information including product descriptions appearing on this Web Site at a particular time may not always reflect the position at the moment you place an order.

In the unlikely event that an incorrect price is shown on the Web Site. Tim Fuller reserves the right to not fulfil the order at that price. In such a circumstance, you will be notified, and given the choice to proceed with the order at the correct price.

Delivery

As each order is dealt with on an individual basis please allow up to 10 - 15 working days upon receipt to ship your order. A confirmation of receipt of your order will be sent by email with an estimated delivery date stated. Please let us know should your order be of any urgent matter. You will also be notified once your goods have been despatched. Delivery times may vary and if you have purchased multiple items, and may arrive separately. You may of course cancel your order during this time letting us know this. Delivery Costs

Goods must be signed for upon delivery and any damages or shortages must be noted at the time of delivery on the drivers docket. Please note on this docket if you are unable to check the goods ie if the goods are crated. It is your responsibility to contact us the same day as the delivery to notify us of any problems you have experienced.

If, in the unlikely event, you are not satisfied with your product then please notify us immediately.

Returns

We want you to be delighted with your purchase from us here at Fullers Folio. If you do receive an item that you are unhappy with please return it to us within 14 days of receipt and we will provide you with a full refund of the goods value or exchange.

Please enclose a brief covering letter, including your Sales Order reference number & reason for return. Please ensure that the product is returned to us in a resaleable condition. Please note that we are not responsible for return carriage costs unless the product is defective or has been sent in error.

Refunds and exchanges may only be processed when the returned item has been received by us and we recommend proof of shipment is obtained when returning goods to us.

Cooling off period - Your rights under the Consumer contract Regulations 2013.

If you buy goods under a distance contract including phone or online you have the right to cancel your contract during a cancellation period, beginning from the date of the order and ending fourteen days after the day on which you or your nominee receives the last item of goods ordered. If you wish to return an order please contact us in first instance. The goods need to be returned in their original packaging. Upon receipt back to us you will then be refunded your full order payment and delivery costs but you will be responsible for return delivery costs