Business Administration Apprentice

We are seeking a highly enthusiastic, energetic and polite apprentice to join our friendly head office team.

The purpose of this role is to be a key contact providing administrative support to the general office, including HR, Marketing and Customer Relations. The apprentice role will involve undertaking a Business Administration NVQ Level 2 course, with possible progression to Level 3 and the opportunity to develop into a dedicated administrative role.

Overall Responsibilities

- Act as first point of contact in our reception area (answering telephones and meeting/greeting) - Provide administrative support to the main office including HR, customer services and marketing

Key Responsibilities

- Politely and professionally answer phone calls and direct them effectively taking messages where necessary and ensure these are passed to the relevant member of staff - Meet and greet all visitors to the head office, offering and making refreshments accordingly. - Provide support on customer services if appropriate with the recording of customer queries and/or contacting customers - Assist with HR administration such as filing and basic letter typing - Order Head Office stationary and provide support to all sites if necessary - Distribute incoming and outgoing post on a daily basis (including weekly site post) - Ensure any bookings for the boardroom are recorded on the appropriate sheet and the ordering of board meeting catering facilities - Run weekly alarm log reports for all sites, highlighting issues. - Producing letters in response to abandoned vehicles (ie storage letters) - Consistently work to support the head office function