EXTEND NOTIFICATIONS

We want to send different content in notification messages. The contentdepends on the notification contact. We send different email footer to our customers.We need an placeholder for the notification contact. e.g. @mailcontact.organization.z_footer

OR

We need an default extend from sd method cnt::notify_contact with an dummymethod that can be overridden by customer in side mods.

This can already be achieved with multiple notification rules. It's not the most elegant solution but doable nevertheless.

Setup one rule per customer and in the condition check that the customer is the right one. The complexity of this depends on the number of different customers you have and also on how you indicate the customer status.