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Request non-emergency City services online

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Welcome to the City of Riverside’s 311 service request website. You can use this system to request some of the most sought after City services or submit comments or complaints. Once submitted you will receive a service request number immediately. Your request will automatically be tracked and delivered to the appropriate City staff. The City encourages you to register for an account for the best available functionality to submit and review your requests.

If this is a police or fire emergency, or a possible hazardous materials accident, PLEASE DIAL 911. Thank you for requesting service with the City of Riverside, we look forward to serving you.

You may also submit requests for City Services without registration by using the form below.
Please note that service requests may not be processed if
invalid or insufficient information is provided and some
departments will not accept anonymous requests.

*The red asterisk indicates required fields.

Select the Type of Problem You Are Reporting:

*Nature of the problem:

*Briefly describe your request:(Please provide as much detail as possible.)

*Incident Location:Please enter the street number and street name or intersection only ( do not include St, Ave, Rd, etc ) . Click Search button to verify it.

Cross Street (if applicable):

Please Provide Your Contact Information:

It will help us to contact you if we need additional details. This information will be held in the strictest confidence. Please read the City's Website Disclaimer and Privacy Policy for additional details.

*First Name:

*Last Name:

*Phone:

*Email:

Please Provide Your Residential Information:

*Street Address:street number + street name only

Unit #:apt/unit/room number, if applicable

*City:

*State:

*Zip Code:

We encourage you to register in City eService. You may login into City eService to check the service request status online, as well as, create additional service requests. You may also submit this service request as one-time user, click Submit button

Submit it with my contact information. I will get email notification.

Submit it as an anonymous user. I will not get any email notification.