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Inspired, reliable designThe OptiPlex 3020 provides you with the choice of two durable chassis sizes designed to integrate seamlessly into your office environment. Built with thumbscrews for tool-less serviceability makes the OptiPlex 3020 one of the most serviceable commercial-level desktops on the market. Dell OptiPlex is synonymous with stability, longer lifecycles and easily managed transitions. Dell's chassis have undergone Dell reliability testing to help ensure they are built to last.

Expansion

Dimensions & Weight

Dimensions (H x W x D)

11.4" x 3.7" x 12.3"

Weight

12.57lbs

Packaging

Package Type

Commercial

Quick Info

WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Rating: 4/5Need to transfer Dell Ownership ASAP

Pros: Great units....works great in my customer office. Would have rated 5 stars except for the problem of getting the 3 years Dell Warranty transfer.

Cons: I got a bad mouse and needed to call Dell Support.Although the unit came with 3 years warranty, you need to get it transfer to your customer name. newegg.com was not the org owner. I was in luck because I still had the box the unit was shipped in and the org owner was listed on the org shipping label, so dell support was OK.

Other Thoughts: Dell will not accept the transfer of the 3 year warranty unless you know the org owner, which is NOT newegg.com. So it is better to do ASAP. Newegg should let the buyer know who the original owner is so the transfer can occur or have the ownership transfer to them.

Cons: Setup went OK until: - I tried to add more users and found out out that the Control Panel add users through the user accounts did not work. I called Dell and while on hold with them I found another way to do it which worked. Sorry, at this writing I can't remember.- Two weeks into the customer running them the customer hit some keyboard sequence which activated some Dell password manager and now one of the machines is locked out of some function because the customer does not know what they entered. - I called Dell and they said they did not show NewEgg as the owner of the machine so they can't help me until I do an ownership transfer. - From Dell would say it sounds like their response is to reload and don't do "it" again. When the tech is saying "I think" you pretty much know that he is a little lost too.- I contacted NewEgg and they are being less than helpful and are expecting me to do all the work. I have had to repeat information to them and I get form emails back with no response to questions.

Way too many problems.

Other Thoughts: I am very disappointed in NewEgg on this one. They ignored my questions and sent me form emails. I should not be the one spending time fixing their problems.

Cons: - Windows won't let admin accounts manage users.- Dell is questioning ownership of the boxes and said that there may be warranty issues.- Dell is saying that they sold it with WIN 8 with a downgrade right to Windows 7.

Other Thoughts: I am involving Newegg. Way too many hours are into this already!

Rating: 4/5Great product.Reliable Dell as always.

Pros: Easy to set up.Most peripheral devices are compatible with the win 7 pro 64 bit and the drivers are installed from MS windows. Win 8 is also included if needed.Networking is pretty much self guided from the screen.

Cons: Some old devices do not support 64 bit processor. Point of sales users should be aware of this.

Other Thoughts: It's highly recommended. 3 years warranty on hardware is a plus and the Dell tech support is there 24/7 when needed.

1 out of 1 people found this review helpful.
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