Folks, I have been a HomeSeer (HS)
User since early 2006 and from that time until late OCT 2013, I ran HS2 under
Win Xp using the HS PCI Modem card. Everything worked well. Since Microsoft
will stop supporting Win Xp in APR-14, I decided to upgrade to Win 7 Pro. HS
decided not to develop drivers for its PCI card and specify Way2Call Hi-Phone
Desktop Voice Modem instead leaving no choice but to upgrade. I tried to
purchase this modem from HS but they have been out-of-stock for many weeks so I
found one (P/N HD00USGR02; S/N 1036-31-026057) on www.ambientweather.com).

Unfortunately, I cannot get it to
work. HS has been less than helpful. Many of the fields and options in their assorted
Setup screens seem to conflict or make no sense (at least to me). My main
problems at this juncture are these:

1)1) In
spite of configuring CID to output on each ring, no Caller ID is announced.

2) 2) While
I can get HS/Way2Call to issue a TTS message to the Caller on pick up, I cannot
get HS/Way2Call to play a custom tone wav file to indicate when the Caller
should start his/her message.

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