If you do not receive a reservation confirmation at least two weeks before the seminar, please contact our office. To receive a full refund, cancellation notice must be received in writing ten (10) or more business days prior to the seminar(s). Please send cancellation notice to training@zissergroup.com. Cancellations received nine (9) business days prior to the seminar(s) are subject to a 50% cancellation fee. No refunds will be granted for cancellations received within five (5) business days of a seminar.

We reserve the right to cancel any training class in the absence of ten (10) participants. In the event of such cancellation, all registrants will be notified and will promptly receive a full refund of their registration fee. Zisser cannot be held liable for expenses (i.e., travel and related costs) incurred in the event a seminar is cancelled. We reserve the right to refuse admission to any student.