tag:blogger.com,1999:blog-1124063634569651191.post7883340668485180196..comments2018-12-13T07:49:57.161-08:00Comments on The Dentrix Office Manager Blog: The 5 Stats Every Office Should MonitorThe Dentrix Office Managerhttp://www.blogger.com/profile/12155461675835676966noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-1124063634569651191.post-46453351709869655992012-12-20T04:59:53.276-08:002012-12-20T04:59:53.276-08:00Correct monitoring is an integral part in a busine...Correct monitoring is an integral part in a business or organisation. Kudos to these tips!Serviced Office Solutionshttp://www.mds.com.my/interior-design/interior-decor-for-the-office.htmlnoreply@blogger.comtag:blogger.com,1999:blog-1124063634569651191.post-74541400031117178792012-11-10T09:49:23.883-08:002012-11-10T09:49:23.883-08:00Valerie,
Great questions! In a PPO practice the ...Valerie,<br /><br />Great questions! In a PPO practice the OTC percentage would be 10 - 20% less because this type of office will have more patients on insurance and less that pay cash. As far as verbal skills go, you can practice by writing talking points down on index cards and referring back to them until you feel comfortable or if you want some coaching in this area Lois Banta has a Verbal Skills package available on her website. She is a good friend of mine and I would highly recommend her. Lois&#39;s website is www.bantaconsulting.com and if you click on the products tab she has Verbal Skills forms you can purchase. <br /><br />Hope this helps,<br />DaynaThe Dentrix Office Managerhttps://www.blogger.com/profile/12155461675835676966noreply@blogger.comtag:blogger.com,1999:blog-1124063634569651191.post-88772342699659779472012-11-08T16:55:57.481-08:002012-11-08T16:55:57.481-08:00I have a couple of questions. You mentioned 45-55 ...I have a couple of questions. You mentioned 45-55 for OTC for fee for service, what would you recommend that percentage be for PPO practices? You also, mentioned having the communication skills to ask patients for $ before they leave. Could you recommend some specific avenues for developing those skills. Websites, books etc. Thank you, I will look forward to your answers.<br />ValerieAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-1124063634569651191.post-6636020168398427762012-11-07T16:28:47.301-08:002012-11-07T16:28:47.301-08:00I consider a non-active credit balance someone tha...I consider a non-active credit balance someone that is not in treatment, moved or I cannot locate. If the patient is not in treatment or does not have an appointment coming up I refund them the balance.<br /><br />I would call or email your local Department of Revenue. You should be able to &quot;Google it&quot; and find the information.<br /><br />Hope this helps,<br />DaynaThe Dentrix Office Managerhttps://www.blogger.com/profile/12155461675835676966noreply@blogger.comtag:blogger.com,1999:blog-1124063634569651191.post-39671395938949697932012-11-06T17:57:09.622-08:002012-11-06T17:57:09.622-08:00How do we find out what the laws are in our state ...How do we find out what the laws are in our state for credit balances? What is a non active credit balance?Anonymousnoreply@blogger.com