ScotRail pledges to act on unacceptable delays [Times]

The head of ScotRail has pledged to improve the performance of train services after admitting to unacceptable delays for thousands of passengers.
Figures obtained by a Sunday newspaper show that the franchise, operated by the Dutch company Abellio since last April, has failed to meet punctuality targets for ten consecutive months.
More than 40 per cent of trains were delayed at the countrys three busiest stations over the past year, the figures show. At one station, 90 per cent of trains were late in the same period.