Proclaim provides award winning property expert with superb flexibility for over a decade

“Proclaim stood out to us as being both resilient and incredibly flexible. A decade later, the constant upgrades and the inclusive toolkits mean we can still rapidly adapt to the legal sector and tailor the software in line with our development. In short, Proclaim is utterly vital to us as a complete business tool.”Eddie Goldsmith, Founding Partner at Goldsmith Williams Solicitors

Goldsmith Williams Solicitors – winner of the ‘Highly Commended Legal Partner’ in the Bridging and Commercial Awards – has utilised Eclipse’s Proclaim Practice Management software for over a decade. The firm now employs over 150 staff and offers expert legal advice in Conveyancing, Personal Injury, Probate and Finance.

The Challenge Goldsmith Williams was experiencing rapid growth within its services and required a robust and adaptable IT solution that would scale up in line with ambitious plans.

The Solution In 2002, the firm chose to implement a Proclaim Practice Management Software solution. The flexibility of the system allowed Goldsmith Williams to tailor the solution in line with business needs and provided a fluid and reactive process that guaranteed cost-effectiveness.

In addition, FileView was implemented which allowed the firm’s clients access to case status and provided real-time, secure data. FileView enabled Goldsmith Williams to offer around the clock support to clients, without increasing staff numbers or hours.

Furthermore, Proclaim’s import/export routines are utilised extensively by the firm to integrate with other Proclaim users so case data can be instantaneously shared between Goldsmith Williams and its partners, creating and cementing strong relationships within the market.

The Results As an Eclipse client for over 10 years, Goldsmith Williams has witnessed Proclaim’s ability to evolve. The constant upgrades of the system have allowed for growth and development alongside the practice and its requirements. Today, Goldsmith Williams is one of the UK’s leading national law firms. The firm has the ability to rapidly adapt to any client needs, changes in legislation and as yet unknown requirements to the legal sector, thanks to Proclaim’s inherent flexibility.