World Information Technology Company Limited has been a leading distributor and system integrator for over 20 years providing premium quality enterprise and carrier class ICT solution and services including:

Network Security Solutions

Network Storage Solutions

Secured and Managed Wireless LAN

LAN/WAN Solutions

Application Delivery Solutions

Multi-Media Communication Solutions

WIT’s extensive expertise enables us to deliver complete solutions with best of the breed technologies from world class top vendors to achieve customer’s requirements. WIT is a one-stop-shop for Total Integrated ICT Solutions, which has more applications than other vendors. We offer the design, consulting, integration, implementation, management, training and technical support services. WIT possesses a good customer track record with over 400 clients in many industries including financial service, healthcare, insurance, telecommunication, internet service provider, manufacturing, consumer goods and services, education and government.

Good interpersonal and communication skills, and able to work/support well with overseas experts.

Good customer service mind and customer relationship creation.

Good command of both spoken and written English is a plus.

Cert in Microsoft or VMware is an advantage

Experiences in Virtualization technology is an advantage

Job Responsibilities

To perform system integration, implementation, configuration, and deployment of network, voice/vdo communication, and related solutions.

To provide technical support for maintenance contract and warranty projects.

To be available for on-call, remote, and on-site support to end customer.

To assist presales projects during the PoC and demo processes.

To perform troubleshooting, resolve technical issues, and escalate the issue to vendor support team while retain ownership of customer issues until it is completely resolved and accepted by another individual.