Shipping Policies and Rates

Shipping Policy

Shipping Information:

We currently only ship to the following countries:United States, Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Iceland, Ireland, Israel, Japan, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Puerto Rico, Romania, Singapore, South Africa, Spain, Sweden, Switzerland, United Kingdom, U.S. Virgin Islands, and U.S. Military Bases Around The World

We can on occasion add more countries to this list. Please contact us if you would like us to add your country.

In order to save you, the customer, as much as possible on the shipping of our products, we ship using the USPS (United States Postal Service) first class mail and first class international mail. Most orders within the United States should be received within 7 to 10 business days. International shipments may take longer. The time it takes for you to receive your packages varies by where you live. You understand that residential and rural addresses may require additional time for delivery. Also, due to USPS cutbacks in hours and personnel, Some packages may take longer.

2-3 Day Priority: In most cases, the expected delivery date printed on your receipt or provided at checkout will reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. The expected delivery date does not come with a money-back guarantee.

Overnight Express: Some domestic overnight orders are not guaranteed for next day delivery due to the proximity of the destination to airports and USPS processing facilities. Please call Yournecktieshop.com toll free at 1-888-740-7942 and we will be happy to check delivery times to your location. If your shipment does not arrive on the guaranteed delivery date, please call so we can submit a refund request from USPS for failure of service.

As per the chart below, shipping and handling rates are based on your total order and are automatically calculated at the time of purchase.

All prices are quoted in U.S. dollars

Standard Domestic first class shipping

$0-25

$4.99

$25.01-49.99

$6.99

Standard first class shipping of all domestic U.S. orders of $50 and over will be FREE.

All priority and overnight orders placed after 2:00 PM EST will be shipped the following day

International Shipping RatesUSPS First Class

$0-25.00

$13.99

$25.01-50.00

$15.99

$50.01-75.00

$21.99

$75.01-100.00

$23.99

$100.01-150.00

$25.99

$150.01-200.00

$27.99

$200.01-250.00

$32.99

$250.01-300.00

$36.99

$300.01-350.00

$39.99

$350.01-400.00

$48.99

$400.01-500.00

$64.99

Over $500.00

$74.99

USPS Express Mail International3-5 average business days

$0.00-50.00

$57.99

$50.01-75.00

$60.99

$75.01-150.00

$66.99

$150.01-250.00

$71.99

$250.01-400.00

$76.99

$400.01-525.00

$83.99

$525.01-650.00

$88.99

$650.01-750.00

$92.99

$750.01-900.00

$96.99

$900.01-1000.00

$101.99

Over $1000.00

$120.99

If USPS Express Mail International serviceis unavailable in your area, we will ship yourpackage via Priority Mail International. Your Package will still be insured but will arrive in 6 to 10 days.

No international overnight shipping

Shipping and handling fees are non-refundable. Please check your address information carefully. If an order is placed with incorrect address information that has to be corrected by USPS or Yournecktieshop.com, you may incur an additional charge. If USPS returns a shipment to us due to incorrect address information, we will happily reship the merchandise to you for an additional shipping charge. All packages shipped within the United States are insured. All USPS Express Mail International packages are Insured. Insurance is not available for International packages shipped via USPS First Class Mail. Decisions of the insurance company are final. International customers are responsible for any customs duty, domestic sales tax on importations, and any other applicable local taxes, tariffs and fees associated with the delivery of packages to you.

Risk of Loss:

The risk of loss of items you purchase pass to you upon our delivery to the carrier. It is your obligation to notify the carrier of non receipt of your order within 30 days from the date of purchase. You waive all claims and chargeback rights if you fail to notify the carrier and Yournecktieshop.com of non-delivery within the aforementioned 30 day period.

Additionally, for all customers living in Great Britain, Ireland and Northern Ireland (Including England, Scotland, Wales, Northern Ireland, Guernsey, Jersey, Alderney, Sark, and the Isle of Man):

1. It is your responsibility to check with the British Board of Trade to see if you are required to obtain an import license to receive packages from Yournecktieshop.

2. You are responsible for any customs duty, domestic sales tax on importations, and any other applicable local taxes, tariffs and fees associated with the delivery of packages to you.

3. At this time we do not ship pillows internationally.

4. We will provide, upon request, a Certificate Of Mailing, which provides evidence of mailing.

Additionally, for all customers living in Israel, Mexico, Poland, Portugal, South Africa and Singapore

1. It is your responsibility to see if you are required to obtain an import license to receive packages from Yournecktieshop.

2. You are responsible for any customs duty, domestic sales tax on importations, and any other applicable local taxes, tariffs and fees associated with the delivery of packages to you.

3. At this time we do not ship pillows internationally.

4. We will provide, upon request, a Certificate Of Mailing, which provides evidence of mailing.

Additionally, for all customers living in Australia, Canada, The Netherlands, Norway, Denmark, France, Germany, Austria, Switzerland, Finland, Sweden and Japan:

1. You are responsible for any customs duty, domestic sales tax on importations, and any other applicable local taxes, tariffs and fees associated with the delivery of packages to you.

2. At this time we do not ship pillows internationally.

4. We will provide, upon request, a Certificate Of Mailing, which provides evidence of mailing.

Additionally, for all customers living in Germany:

1. Germany will not accept any Express Mail International or Priority Mail International insured item valued at more than $500. If your order exceeds $500 in value, we reserve the right to split the order into separate shipments and may require additional shipping costs from the customer.

Additionally, for all customers living in Spain:

1. You are responsible for any customs duty, domestic sales tax on importations, and any other applicable local taxes, tariffs and fees associated with the delivery of packages to you.

2. At this time we do not ship pillows internationally.

3. Spain requires all used clothing to be accompanied by a certificate of disinfection. Yournecktieshop considers vintage neckties and used neckties used clothing and will include a certificate of disinfection in the form of two copies of a professional dry cleaning receipt. One copy will be enclosed in the PS Form 2976-E envelope with the customs declaration attached to the outside of the package and the other will be located inside the package.

4. For parcels, an invoice, in duplicate, is required for all commercial shipments to Spain, regardless of value. We will enclose two invoices in the PS Form 2976-E envelope with the customs declaration attached to the outside of the package as well as one invoice for the customer inside the package.

5. We will provide, upon request, a Certificate Of Mailing, which provides evidence of mailing.

Additionally, for all customers living in Greece:

By placing a purchase with YourNecktieshop .com, you are agreeing with the following conditions:

1. Many types of merchandise are subject to import licenses and are not delivered without permission of the Greek authorities. Senders should ascertain from the addressees in advance of mailing, that their shipments will be delivered.

2. Greece requires all used clothing to be accompanied by a certificate of origin stating that they have been disinfected. Yournecktieshop considers vintage neckties and used neckties used clothing and will include a certificate of disinfection.

3. We will provide, upon request, a Certificate Of Mailing, which provides evidence of mailing.

Discounts & Promotions

From time to time YourNecktieShop.com will offer promotional discounts to our customers. YourNecktieShop.com does not allow promotional discounts to be combined. We also do not allow promotional discounts to be applied to already discounted products.

Sales Tax:

Returns Policy:

Please contact us before returning any items. If your order doesn't meet your satisfaction, just contact us within 10 days of receipt at Support@YourNecktieShop.com with the name and code of the item you would like to return and we will send you a Return Authorization Number (RAN). The RAN will be valid for 10 days. Your return must be postmarked within the 10 day period. Return the product you purchased in the same condition you received it with a copy of your receipt and the RAN, and we will issue a refund for the price of the merchandise All returns must be accompanied by a RAN. Your credit card will be credited within 15 days of receipt of your return and we will send you an email that your card has been credited. For purchases made with credit cards, a credit will be issued to the credit card billed. We ask that you return an item via insured Parcel Post using the United Stated Postal Service (USPS). Yournecktieshop.com cannot be responsible for returns lost or damaged in transit. You are responsible for insuring that your return reaches us. Yournecktieshop is not responsible for any lost or misdirected packages. Yournecktieshop does not cover your return shipping costs. However, if the return is a result of an error we made in your order, we will refund all shipping and handling costs, including your return shipping costs. All returns will be issued upon receipt and inspection of the returned products. We cannot issue any refunds for the return of any item that is not in its original condition, is damaged, or who's RAN has expired. We do not offer refunds on custom orders. Wholesale purchases are eligible for exchanges only, not refunds. Ties purchased with Yournecktieshop gift certificates are eligible for exchanges only, not cash refunds. Ties received through any "free necktie" promotion are eligible for exchanges only, not cash refunds. Cancellation of a gift certificate purchase will result in a full cash refund. Refunds for gift certificates purchased through the free necktie promotion will be issued in full only after the free tie is returned. If the free necktie is not returned then a refund will be issued minus the value of the free necktie. All returns are subject to the approval of Yournecktieshop.com based on the condition of the ties, the transaction details and the customer's purchase history. Necktie of the Month program can not be cancelled or refunded once the first necktie has been shipped. Necktie of the Month neckties are not eligible for a cash refund. They are eligible for an exchange per the above instructions.

Keep in mind that customers are responsible for the return shipping to Yournecktieshop.com. Any package refused by the customer will be treated as a return from the customer and a credit will be issued back to the customer, less the shipping and handling to and from the customer.

Payment Options:

Our secure server accepts Visa, Mastercard, American Express and Discover. At this time we do not accept personal checks or money orders.

Canceling an order:

In the event you'd like to change or cancel an order at Ties2Pilows.com for any reason, please email us at Support@YourNecktieshop.com as soon as possible. We'll try to accommodate your request. Please keep in mind that we ship orders as quickly as possible so that our customers can enjoy their purchase as soon as possible. As a result, we cannot change or cancel an order once it has been shipped.