C&S Motor Group

C&S Motor Group

C&S Motor Group is London's premier Rescue and Recovery service. As well as providing a rescue service in the event of mechanical breakdown, they also operate fully equipped crash teams able to recover and salvage all types of road vehicles of any weight. The group have vast experience, having attended over 1,000,000 calls for assistance in their 35 year history. Speed of response is essential and with London being one of the busiest and congested Capitals in the world, it is crucial they respond to calls for assistance quickly. The aim is to attend calls for assistance, on average within 40 minutes. Major incidents in the capital are responded to immediately, with mobilisation times under 10 minutes.

We are working with C&S motor group to create a new membership management system and also to increase efficiency by migrating their existing desktop based recovery management system to a web based system. The recovery management system will be critical to respond to calls for assistance quickly. Jobs received through Turbo Dispatch will be passed onto the management system. The membership admin system is responsible for managing payment plans, vehicle plans and billing customers.