Expedite Account Resolution

Navigant Cymetrix Accounts Receivable Management team members, specially trained in customer service and payer relations, extend the capabilities of your business office to:

Gain efficiencies

Reduce bad debt

Increase system conversion productivity

Third Party

Navigant Cymetrix’s automated workflows reduce manual tasks and expedite denial and account follow-up activities. Analytics provide summary and detail-level reports to complement a process of consistent and standardized follow-up. Our team members apply government and national payer experience for accurate and timely reimbursement.

Self-Pay

Navigant Cymetrix solutions automates account stratification while improving the satisfaction of self-pay patients. Special training in patient-liability collection and an ability to mirror your culture and policies offer an effective and compassionate account-resolution process.

System Conversion

Migrate from a legacy platform and still maintain continuous account resolution effectiveness with the Navigant Cymetrix System Conversion solution. Our team’s ability to seamlessly support you helps sustain the momentum of your cash flow while your staff concentrates on getting up to speed on the new system.

Key benefits:

Proven pre-conversion placement strategy

Allow staff to focus on new system implementation

Maintain cash flow during conversion

Implement post-conversion account resolution

Leverage experience on multiple legacy platforms

“Navigant Cymetrix resolved large volumes of government and commercial insurance as well as self-pay accounts from the legacy patient account system with very little deterioration in receivables and cash flow.” — Director, Central Business Office