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Occupancy

Ages of children

Airport

Location

9/10

Terminal 4, landside. Head for the Mezzanine level, which is one floor up from arrivals/departures.

Style & character

6/10

Functional, capsule-style accommodation with the added bonus of an en-suite. Cabin windows look out on to the narrow corridor with its omnipotent Yotel-purple glow. Some may find the absence of natural light off-putting.

Service & facilities

8/10

With automated, card-swipe check-in and no bars or restaurants on site contact with staff is minimal. But my complimentary tea arrived in 15 minutes and at “mission control” I was given up-to-the minute and accurate information about buses to Terminal 5.

Wi-Fi

Rooms

7/10

Bijou and spotless. For those carrying minimal luggage there is somehow a place for everything – my standard cabin had a flat-screen TV at the foot of the bed, hanging space for clothes and a pull-down desk; slightly roomer premium cabins offer more storage. The rain shower and complimentary body wash were unexpected extras. The bed was very comfortable but take earplugs if you’re a light sleeper.

Food & drink

7/10

Desperate for a cuppa after a long tube journey, I was pleasantly surprised when the staff member at “mission control” asked if I wanted anything from the snack menu (hot drinks are complimentary). Food from The Galley is delivered to the room, including two breakfast options (from £7). For more substantial dining there is a JD Wetherspoons next door.

Value for money

7/10

Not as cheap as you might think but well worth it for the extra shut-eye. Standard cabin from £67 per night; “day” rental from £32 (minimum four-hour rental applies). Free Wi-Fi.