Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

This company repossessed my car that they claimed I owed $1300 in late fees. I paid the loan until it matured. I thought I didn't owe any more money until I requested my title. That's when they said I owed this late fee money.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

AUTHOR: Robert - ()

SUBMITTED: Tuesday, July 09, 2013

POSTED: Tuesday, July 09, 2013

Thinking you don't owe any money is a lot different than owing money.

Are you saying you think you paid it off in 2010 and in 2013 when you asked for your title is when they reposessed it? Did they have your right address, how about your correct phone number? Perhaps they did try to contact you and never could.

Just paying on your loan isn't enough. You have to pay the full amount due on the due date. So were you ever late during your loan? Do you have proof of your payments?

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.