The Lumia 535, Microsoft’s first branded smartphone was reportedly plagues by touchscreen sensitivity issues that hindered flawless user interaction. The tech giant has recently rolled out a software update targeted specifically at solving this issue and improving touchscreen performances.
Microsoft launched its Lumia 535 in December 2014 and soon after many users reported touchscreen sensitivity issues involving low touch sensitivity and multi-touch detection errors. The company acknowledged the problem and promised to roll out a fix as soon as they could. Well, Microsoft kept its promise and has recently released a software update to fix exactly this problem.

Here’s what the recent update brings according to an official statement made on Microsoft’s Community Page:

Touch screen performance improvements.

Cortana, the most personal digital assistant, is now available in more markets.

You can easily switch your mobile data connection on or off in the action centre.

Install phone updates more easily by scheduling them for a time that works best for you.

Stability and performance improvements.

The update is available only in Europe, Africa and APAC. Unfortunately for Microsoft, this touchscreen issue has generated a huge wave of dissatisfaction among users, and if Microsoft doesn’t roll out this update worldwide, the company could soon lose its customers’ trust, as one Lumia 535 frankly says:

“I’m in France and I’m still waiting for an update for the Lumia 535.
The touch screen is buggy as hell, I can’t even use it properly !
I don’t understand why my brand new phone don’t work at all.[…]
Maybe my last Microsoft phone.”

However, the bad news is that apparently this update does not improve touchscreen sensitivity, according to users. Maybe this is the reason why the company has not rolled out the update worldwide.

It’s worth mentioning that users have reported touch sensitivity improvements when the Screen Magnifier is turned off. So, if you don’t have access to this update to the time being, try turning off the Screen Magnifier (this feature is on by default) under ‘Ease of Access’ in the phone settings.

Could this update failure be another bad omen confirming that Microsoft cannot handle the mobile division?

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