Who is Elevate Solutions?

Elevate Solutions is an IT Service provider that delivers corporate IT support/management for small to medium size organizations. Using our experience and contacts in the IT industry we are able to tailor solutions to our client’s needs and deliver them in a friendly and easy to understand manner.

What defines and is most valued by Elevate Solutions is not only delivering a high quality service but how we deliver the service to clients. We strive to be known not just as another IT company but a company that cares and goes beyond what is expected. In building these relationships we are able to understand our client’s business needs and use technology to help improve the efficiency and support the growth of their business.

Below are a few of our clients:

Service

Elevate Solutions provides a wide range of servics that can be customized to suit your business needs. Some of the service's that we provide are:

Managed Services

Our Managed Services solutions provides a high level of service for our valued clients. For a fixed monthly fee/price , an immediate solution will be provided for any IT issues that may occur. Elevate understands the importance of maximum up-time with little disruption. Our goal is to work with you as an extension of your business. The plans offered as part of Managed Services solution include remote and onsite support, Service Desk support, backup and security planning.

Our Managed Services options are tailored to your business needs so that you won't be paying for what you don't need. With our fixed rates, you won't be billed for asking questions or the extra time we spend with you resolving any IT issue big or small.

Cloud and Hybrid Solutions

We are experienced and well-versed in finding the right
cloud solutions tailored to your business needs that not only has the potential to streamline and improve
your productivity but also reduce costs. Our team at Elevate will work with you to
understand your business requirements and needs, as well as the business goals you are trying to achieve. From this
we will create your individualised cloud solution, forming the basis of your company’s
cloud strategy.

Contact us to find out how we can bring your
business into the cloud

Backup & Disaster Recovery Solutions

We understand that keeping your business data protected is fundamental. Using industry standard technology and infrastructure, Elevate can protect your business from downtime, even if your physical hardware has been destroyed. If your business relies on data in the cloud, we can protect your critical information. The solutions we provide will protect and allow you to restore data so business can return to normal in no time.

Elevate are also able to create and test a disaster recovery plan to meet your business requirements. Using local and cloud resources we are able to create a DR plan that will minimize disruption to your business.

Helpdesk and Support

Our specialised Service Desk is the core of our business here at Elevate. Our dedicated and talented team is available to assist you with any IT issue big or small. Additionally, we have industry recognised monitoring and remote tools that allow us to be proactive and respond quickly to issues that may occur.

Strategic Planning

From conception to completion, we work closely with your team to advise on ways to improve or adapt your IT system to increase productivity, reduce costs, minimise downtime and maximise your return on investment. We understand that our customers require a professional and experienced consultancy service delivered within the required timescale and budget. This mission is what we at Elevate strive to deliver to every one of our valued clients.

Our combined years of experience across a variety of companies from many different industries means we provide technology insights and advice on the future of your IT environment in order to achieve your specific business goals.

Project Services

We manage projects from conception and planning through to delivery and hand over. Whether you are looking for IT project management services to complete an infrastructure refresh, make the switch to cloud technology, or relocated your office, our project management services ensures everything runs smoothly throughout the process.

Our priority here at Elevate is to break down the most complex of projects into easy, defined and transparent steps, removing the stress and confusion that can arise within any project, especially if your background isn't in IT. Our project team will act as a single point of contact throughout the project representing your best interests, clarifying any items and supporting you in the decision making process.

Unified Communications

Here at Elevate we are able to integrate all of your communications requirements. This may include, hosted phone systems (pay on a monthly basis), internal instant messaging, video conference solutions or setting up a wide area network for multiple offices. Whatever your requirements may be we are able to partner with communication companies to achieve the most cost effective and reliable systems. This also saves you time and headaches of being on the phone with communications companies to get the required result.

IT Procurment and Licensing

At Elevate we are your one stop shop. We have become
partners of tier 1 manufactures and software companies that allow us to procure
and support the hardware and software you require.