Today, I want to discuss unprofitable activities/factors that your company may be utilizing a great deal of resources on.

“By understanding your customer’s priorities you are able to shift resources to activities that drive value and profitability, in turn, eliminating those factors that yield no profits and realizing opportunities to create new factors that have not been offered before. It is critical that your accounting team is aware of the activities and customers that offer the most profit by creating and maintaining a Customer P&L sheet. “