Products and Solutions

Big Data Planet

Big Data Planet

You hold huge amounts of concentrated information – the data about your subscribers. We will help to ‘pack’ that data in the best way and use it most effectively. Operating our Big Data products you can run scoring analysis of your subscriber base, predict churn, and monetize the data in business cases.

Our analytics platform will allow put the data you own through a deep analysis, and segment your subscribers with the skill of a magician based on a variety of indicators. Transform the acquired knowledge into insights and capitalize them through targeted marketing and cross-sales development. The mastery of analytics will bring you invaluable dividends. Way greater than you can imagine.

Marketing Lab

Minimize financial risks from irrelevant advertising, run online and offline campaigns to increase your subscribers’ loyalty as well as conversion. Eastwind Marketing Lab will make your business even more customer-centered and stay on top of all the points.

By automating your marketing processes you can relieve the routine load on your employees and improve the effectiveness of advertising campaigns. By knowing the interests and consumer habits of your subscribers you can make your offers targeted, and unlock new data monetization options. Want to find out more? Look closely at the Marketing Lab toolbox and push the boundaries of traditional marketing to make it smarter and more tech-savvy.

Digital Future

The advent of OTT has shaken the throne of traditional telecommunication services. However, you can use your capabilities to offer subscribers a worthy alternative. We know how to pack telecom services into mobile applications and make money. Give customers what they want and more!

Introducing the products Digital Future: a personal online space and a messenger integrated with the operator's network. Mobile applications are a new way to personalize communication services, to make the live of a subscriber with their changing needs easier, more productive, and less boring.EW Polyphone UniverseEW Mobile Self-Care

Message Toolkit

Who said that the days of SMS and USSD are over? Meet our new vision of classical platforms for text and multimedia message exchange.

Offer your subscribers useful VAS and let them communicate with family and friends anytime, anywhere. Provide your customers with information delivered via convenient up-to-date channels, and ensure fraud protection of their devices. Satisfying the desires of users and safeguarding their precious moments, you can maximize your income and retain your unique place in the market.

Smart Experience

​
Incredible success in the telecommunications market today does not guarantee its cloudless tomorrow. The new market conditions require operators to take active actions and beautiful solutions. Take a look at our VAS platforms and additional services that will improve the experience of each of your customers.

Our solutions are aimed at stimulating the traffic of subscribers in the event of problems that prevent their connection: inaccessibility or employment, a lack of funds from the calling subscriber or a high cost of the call due to being in roaming. This is a fresh look at traditional telecom services and new opportunities for making a call by any subscriber - even with zero or negative balance.

And, of course, any operator dreams of running VAS-services quickly and independently, without the participation of vendors. Impossible? We have a solution! Learn more and make the telecommunications world attractive and accessible to everyone.

OSS/BSS Kaleidoscope

​
New business models, new service launch speeds, new market conditions. Growing competition and declining profitability of traditional services stimulate operators to transform their businesses. Our products will help you to improve the quality of services and networks management, to cooperate with new partners and providers and to support customer loyalty.

With tools OSS / BSS Kaleidoscope you can quickly respond to market changes, create a comfortable environment for the subscriber and strengthen his affection. So you strengthen your position today and ensure future cash flows.

Eastwind for Everyone

We are here so you can grow

Eastwind is a dynamically growing company, one of Russia’s biggest developers and suppliers of software solutions for the telecoms market. Our history began back in 1997 when cellular telecommunications in Russia were making their first steps, and the demand for dedicated software solutions was great. Eastwind Billing System was the first key product we launched together with a Russian operator.

Today, we continue creating new products and working with operators from many countries to improve the experience of their subscribers amid the violent competition and shrinking revenues from the traditional voice services.

We are focused on innovative projects in Big Data and Targeted Marketing. That is why we included in our product portfolio platforms to improve marketing efficiency, mobile apps and experience improving services, along with the classical products to support the business of a Telco and traditional VAS solutions.

​We know how to win customer loyalty

We create products that help brands understand their consumers better, and make the most relevant offers. Sell what they want to buy. Offer when they are ready for it. With Smart Retail solutions by Eastwind, the classical marketing is made simple and easy for you, and invaluable insights are at your hand to make your business thrive.

We have been working with data in telecoms for 20 years: we know how to translate information into revenue. For retail, we have powerful Big Data analysis tools. Our analytical platform will study the interests of your audience to reveal what your customers love. The Real Time Marketing tools will analyze the habits of your consumers to find out at what time they are likely to shop. Armed with this knowledge, you can generate personalized offers for each customer and make sure they buy it from you and not elsewhere.

We focus on mobile applications as the best choice for retail networks, the perfect instrument to ensure the loyalty for your staff as well as customers. The helpful services included in Smart Retail app will make shopping faster and more convenient, help improve the staff efficiency, and automate marketing for your company.

​Collaborate To Succeed

By joining our efforts, competencies and knowledge with our partners’ in a single environment, we enrich our customers’ business with attractive products and services. Long-term partnerships with the world’s leading software vendors empowers us in building integrated solutions to make each project unique and effective, resulting in the best technologies and products.

Eastwind is always open for cooperation with equipment manufacturers and suppliers, software and app vendors, content providers and various regional associations involved in the telecom industry development.

Find out more about partnership opportunities from our sales staff.

​Who we are and what we do

Do you use products designed by Eastwind? Surprising though it may seem, millions of people touch our products every day unknowingly when they take their mobile phones. As a user makes a call, sends an SMS or receives a USSD message, our platforms installed for telecom operators enable them to do that.

Over 20 years in business, we have installed over 160 solutions for mobile operators and service providers. Our solutions operate efficiently in Russia, Turkmenistan, Ukraine, Tajikistan, Kirgizia, Uzbekistan, and Cambodia, covering > 60 million subscribers.

We adhere to transparency in our media relations and provide the press with uncompromisingly reliable and verified information. We publish press-releases regularly to tell about our new products, events and projects. Every year, we take part in conferences in Russia and abroad, and engage in long-term sponsorship of a number of events.

​Everything is simple and convenient

People are the driving force behind our company’s success; their talents and expertise make our unique products possible. We trust our workers and rely fully upon their knowledge, professionalism, creative approach, and initiative.

Our HR policy is aimed at the creation of a truly amazing IT enterprise environment. It is all simple and convenient, and we are intended to keep it this way. Eastwind means limitless possibilities for studying and improvement, and excellent opportunities for personal and career progress. As the company grows, we make our own discoveries every day: they allow us to see beyond routine work and build higher and bolder.

Look at our Career pages to find out what the company life is all about. Get the feel of the wind and the changes it brings to our lives, and first of all get your answers about what the company can give you personally.

Eastwind News

27 july 2018

300 people have found their Game of Thrones matching character at INNOPROM 2018

Eastwind has presented its machine learning and data science solutions at the international exhibition.

Our Team

New technologies. A new team with a fresh look. We have a vision, and we follow it. We move forward. Today, we are focused on finding new products that can rock the telecoms business and will be valuable to end users.

If you are a thinker and an inventor, if you look outside the box, and can see products through the eyes of users, if you love mobile technologies, and live them – then our company was meant for you.

Working with us will give you a unique opportunity to put your curiosity for the world to a good use. You will be always on the same page with the latest trends, accumulating ideas and monetizing them. Here, you can gain unique experience and find yourself. Join the team and take a chance on the job of your dream!