We didn’t know this service existed until we received a message by a student asking: “Is freshessays com legit?” We checked the website, and it looked pretty fresh with the green shades and the nice photos of attractive students. We were immediately intrigued. Yes, this is a legit service that delivers papers for students. Are they good enough for you? Maybe… if you’re ready to pay an extremely high price and you settle for average quality at the same time.

Site

Mark

FreshEssays.com

- Range of Writing Services Offered

- Pricing, Discounts & Payment Policy

-Quality Evaluation

- Customer Support

- Customer Reviews

Criteria #1: Range of Writing Services Offered (Mark - 17/20)

FreshEssays.com has a wide range of services that includes papers from several areas of study. There isn’t a clean list at the website, but we got enough information from the Our Services section. In short, these are some of the papers a student can order at the website: assignment, business plan, article, case study, coursework, annotated bibliography, research paper, report, essay, dissertation, personal statement, research proposal, thesis proposal, term paper, summary, speech, and review.

The company does not work on online assignments, but it can offer problem-solving and multiple choice answers for special pricing (which is quite high).

Criteria #2: Pricing, Discounts & Payment Policy (Mark - 13/20)

The prices for the longer deadlines (14 days, 10 days, and 6 days) seem reasonable. However, as the deadlines get shorter, the prices grow with great progression. The quotes for Undergraduate, Bachelor, and Professional level are still acceptable, but Admission Help is incredibly expensive (the prices start from $38 and go up to $113 per page).

Now you must be wondering: “Is there a freshessays.com discount code?” Yes, there is a code for first-time users, and you’ll see it at the top of the page. It will reduce the final price for 10%, and that’s not really impressive.

There is a Money Back policy, but you have a limited opportunity to ask for a refund. When we read the terms and conditions, we realized we couldn’t ask for our money back if we received a bad paper. The company only refunds money in case of missed deadlines.

Criteria #3: Quality Evaluation (Mark - 14/20)

FreshEssays is not a bad custom-writing service. However, it’s not the best one we’ve tried. We ordered a 5-page essay sample with a simple theme: Ernest Hemingway’s life and work. The writer focused on Hemingway’s life and he went on and on for his drinking problems, but there wasn’t enough analysis of his work. We did get one revision, which didn’t make a big difference.

For a price this high, we really expected to get a much more impressive paper based on our precise instructions. Although there were no grammar and syntax issues within the paper, it lacked a serious dose of creativity.

Criteria #4: Customer Support (Mark - 13/20)

There is a lot of space for improvement in terms of customer support. We had to provide a name and email to start chatting with a representative, and even then we had to wait 10 minutes for an answer. The Skype call feature is fine if you’re comfortable talking with a representative, but you’ll still need to wait for a while before an agent responds.

The agent we talked to was not very friendly. When we tried to find out something more about the revision program, she just told us to read the Terms of Use section at the website.

Criteria #5: Customers Reviews (Mark - 13/20)

Michelle:

“I got an okay paper from Fresh Essays. The writer met the deadline. The price was high, so I don’t think I’ll be ordering again from this company.”

Bob M.:

“This is the type of service you want to stay away from. It’s not a total scam, but it’s too expensive for the quality you get. I’m still looking for the perfect essay writing service that will deliver exactly what I need for a price I won’t regret paying. The search continues because this is definitely not the one.”

Lilly:

“Few problems I can think of: expensive, not good support, complicated order form, and not the paper I needed. I ordered a business report and I thimk this service doesn’t have capacity for such a projet. I don’t think the writer knows what did he wrote about.”

Extra Features:

Useful blog

Cute infographics, although there are only 3 of them.

Conlcusion: The company delivers average quality, which is not good enough for the high price.

10 comments:

I have used FreshEssays only once when I needed 10 days turnaround. I have got my work on the 9th day, and of course needed to do several corrections. But in general quite affordable and quality service.

I’m pretty excited that I found this website. I can’t give any feedback yet, as I just started my order…but I have a feeling that it’s going to be fine…I like that they’re professional when it comes to communication, but we’ll see what happens after they deliver…I expect good quality for the price I paid!!!

when I ordered from FreshEssays I was in a big trouble with the deadlines… they said they can help me finish them fast…it’s been two days since they should have sent it…oh, I am extremely pissed, and I want everyone to know that they are not trustable!!!

meh, I went to google and put my essay into a plagiarism detector…guess what…it was only 73% original…maybe that justifies how fast they finished it. On their website they say it’s 100% original. I can’t go with a copy paste essay..it’ll destroy my grade.