Author
Topic: Couple of rather annoying bugs (Read 6778 times)

when I click on them, it just sends me back to the main admin page without selecting them.

Also, I can't do ANYTHING twice? So if I click on Modify on the post I am working on, do my mod then click save, if I think of something else and immediately click Modify again, it does nothing, I have to go out of that screen, into another, then I can go back and Modify.

This is not just modify though, that was an example, I am not able to click on ANYTHING twice, the second time, nothing happens. So if I modify a member group, and click save, then click on that member group again (because -yes, I forgot something, notice a theme here?) it does nothing, I have to go into another one, then I can go back in to the one before.

It's so flippin' annoying, but I have been tolerating it because I didn't think you'd believe me if I said it was even a problem.

I look forward to hearing from you guys

Running 2.0.14Mods:

NB: These problems were happening prior to installing the 2.1 style admin area, so that didn't break it.

Logged

“Them as can do has to do for them as can't. And someone has to speak up for them as has no voices.”

Just to update, I am waiting for a server admin to state whether or not they can disable it, the first line support thought that it was not possible on shared servers, but escalated it to their senior admins

Logged

“Them as can do has to do for them as can't. And someone has to speak up for them as has no voices.”

OK, same issues with completely new hosting. There's no error logs listed. I contacted this host and asked them about mod-sec they said thy are not able to disable it BUT when they looked into it thoroughly the Mod_sec rule is not being triggered AT ALL.

So - I'm now at a loss.

The hosting company say that it's an issue with the forum software, nothing their end. IF anyone wants to borrow my spare testing admin account to come and see what they think, they are welcome.

Logged

“Them as can do has to do for them as can't. And someone has to speak up for them as has no voices.”

Except that evidence would suggest the opposite, since the smf script works perfectly well, without this issue on literally hundreds of other hosts.... which means that the issue is something specific to your host's configuration

Logged

Please do not PM, IM or Email me with support questions. You will get better and faster responses in the support boards. Thank you.

I allowed one of the techy people at the new server to log in to replicate the issue, they THOUGHT they had found the issue as one of their Mod_Sec rules was being triggered... but they whitelisted it and it had no effect:

11:21:34 PM Jessica R This appears to be an error with the program itself. Generally, with mod security rules, you would run into a 403 or a 404 error. This is the exact mod security rule that came up for friendsofinigo.com/forum:

so you click the power button one time and it sends you back to the admin page? i think you have something that has done a bad edit or similar to cause this issue. might help to start over with fresh files.

so you click the power button one time and it sends you back to the admin page? i think you have something that has done a bad edit or similar to cause this issue. might help to start over with fresh files.

Can you please remind me what starting with fresh files will do to my forum? Does it reset everything except for members and topics etc? So I'd have to reinstall my mods and my theme and images that I have installed ie.. post icons, anything graphic that I have implemented?

Logged

“Them as can do has to do for them as can't. And someone has to speak up for them as has no voices.”

I just installed quick clean SMF in /test/ directory on your server, and it all works fine. Therefore, it's a problem with customizations/mods on your current setup, and as you have quite few of those I can't really tell much by the look. I see a lot of errors in error log, including some related to mods (for example BBC related mods, most likely spoiler etc), but you'd have to go through those mods and see where the problem is.

Overall, your host is not a problem here, and SMF itself is not a problem, you just need to make sure that all mods are installed and working without problems.

I just sent you a pm with a login info for test forum on your server. Please take a look at admin page there, and you'll notice that core features is working perfectly and that the same error is not appearing there.

So, this is mod problem, or at least theme related problem. I asked before if you tried to change theme to default, and if error still exist. You said that you did, although when I try to change default theme in admin panel - I got error that theme is not selectable (not sure if you had the same result).Apart from all of that, by the quick look at your forum I also noticed that you have "session ended" kind of errors when logging and similar stuff, which all gives me impression that large upgrade would be a way to go, and start with a clean installation. Then install mods you need one by one, and you'll notice if same problem will happen after installing a specific mod.

Will a large install remove members and posts? If it will then I don't know what to do because I've put hours and hours of work into the posts and stuff so far, I would be severely gutted to have to start again.

I can cope with having to set it all up how I want it again if I HAVE to, but the posts and members are important to me, I can't risk losing all that.

Logged

“Them as can do has to do for them as can't. And someone has to speak up for them as has no voices.”

hmmm I am wondering whether there is something in the /Sources or /Themes folders that are causing the issue. I have noticed the very fast flash of a white page between navigating the forum, surely this should not be there?

Logged

“Them as can do has to do for them as can't. And someone has to speak up for them as has no voices.”

I tested my theory about sources and/or themes being the issue, and did a fresh file install without keeping those folders this time. The bugs are no longer insitu, so it was either a dodgy mod install/uninstall and/or a theme issue.

All running as it should now.

Logged

“Them as can do has to do for them as can't. And someone has to speak up for them as has no voices.”