VRBO is part of the HomeAway family, the world leader in vacation rentals with over 1 million listings. We offer the largest selection of properties for any travel occasion and every budget. We’re committed to helping families and friends find a perfect vacation rental to create unforgettable travel experiences together.

Your Condo features unobstructed views of the Gulf of Mexico and the Santa Rosa Sound. Wireless internet is provided in your unit. The open floor plan features spectacular views of the Gulf of Mexico and Santa Rosa Sound. THIS CONDO SLEEPS 6 ADULTS. OR IT WILL SLEEP 4 ADULTS PLUS 3-4 CHILDREN DEPENDING ON THEIR AGE AND SIZE. YOU must be 25 years of age to rent this condo.

Paradise

This location is a must stay. The people at Portofino were the best and easy to work with. No problems getting in or out. Paula is very responsive also and on top of it. The place is just as advertised and there is so much to do from the beach on the gulf or bay side, the tennis, the grill, the multiple pools and the amazing ocean side seafood restaurants and shops. We bought some fish at Joe Patti's, ate at Groupers and also Peg Leg Pete's and both were great. What isn't there to like. We will definitely be returning.

Disappointed with deferred maintenance

The Portofino Resort was wonderful as always, and the view from Paula's condo was great. We were, however, disappointed in the condition of the condo and the amount of deferred maintenance to the unit.

The pull out couch is in desperate need of replacement. The couch appeared old and stained. When you sat on it you sank. The springs were completely shot, the bed was extremely uncomfortable. So much so, for the 2nd night we were there, my daughter and her friend took the couch pillows off to sleep on top of the pillows on the floor instead of the actual pull out bed.

My husband turned on the faucet to take a bath in the jacuzzi tub and the water pressure popped the faucet right out of the tub and water sprayed up to the ceiling. After quickly turning the water off, he replaced the faucet back on the tub, turned the water on low and it worked, however it would have taken a long time to fill the tub up at that rate so he blew the bath off.

The sheets on the master bed smelled sour. While I do believe the sheets were clean, it smelled as though they maybe didn't dry all the way in the dryer and were left in there.

When we arrived there were not enough sheets (only 1 sheet for the pull out, not a top and bottom) and pillow cases. We arrived late in the evening (10 pm) for our first night so I didn't want to call that late. The sheets and cases were delivered the next day as requested. I had also requested a wine opener but that was not delivered. We looked in all the drawers and cabinets and there was no opener as I was told. The coffee pot was cracked. The ice maker was jammed and there was old ice that had been there for a while...not too appetizing. The bottom drawer in the fridge was broken. The chairs to the dining table were old and the upholstery was peeling and cracking off. I had to keep picking up little pieces of the fabric off the floor.

If Paula were to update the condo with a new couch, re-cover the chairs, fix the tub faucet, repair the baseboards and cracks in the walls and make sure her cleaning crew was doing a good job, it would be a great condo to rent.

Nice

Thank you for my one (1) star review. It all started with me asking for my deposit. An text message from Paula was simply "Good morning Laura, your deposit has been refunded. It was an oversight, my apologies." To date, it has not been refunded. If you look at other reviews, you may see a pattern of this management company keeping deposit(s). I would never rent from them again. We are frequent visitors to the Portifino Resort and have never had any issues. My family and I left this property clean, as if it was our own. How embarrassing for you to make these remarks and denigrate my family, so you can justify keeping a deposit. There are plenty of other condos available for rent at Portifino. Keep scrolling.

Submitted: Jul 5, 2016

Stayed: Apr 2016

Source: HomeAway

Owner's Response: Laura
Unfortunately when you choose to pay for your booking with checks on a closed account/invalid account I have no option but to deduct what my bank charges me for the bad checks. I am sorry that you feel it necessary to give a one star rating because of this even though we took a chance and honored your booking and opened our home to you.
Thank you

Additional information about rental rates

Refundable damage deposit

$100

Damage Waiver

$49

Check in Fee

$80
+ Tax

Cleaning

$140

Tax Rate

11.5%

I can split the payment. Amenity fees are additional and vary from $10-$20 per day. Typically are included in the rent price of your quote. Rates and availability are subject to change until confirmed.

* Approximate monthly rate. Actual rate will depend on the days of the month you stay.

Manager's Cancellation Policy

Please ask the manager or check their rental agreement when booking the property.

Find vacation rentals on the go

Use of this website constitutes acceptance of the Terms and Conditions and Privacy Policy. "VRBO" and "Vacation Rentals by Owner" are registered trademarks of HomeAway.com, Inc. and cannot be used without permission.