FAQs

Goods and Services Tax (GST) is an indirect tax throughout India to replace taxes levied by the Central and State Governments of India.

What are the rules for charging GST?

When the seller is based in India and the buyer (receiving business/end-consumer) is:

In the same State: CGST + SGST is to be charged.

In another State: IGST is to be charged.

In the same Union Territory: CGST + UTGST is to be charged.

When the seller is based outside India and the buyer is:

In India and has a valid GST ID: No tax is to be charged.

In India but does not have a GST ID: IGST is to be charged

Outside India: No tax is to be charged.

Where can I view the Tax Rates applicable?

You can view the Tax Rates from your Control Panel by navigating to Settings > Finance & Billing> Configure Tax Rules and clicking on the View tax rates link under Charge Goods and Service Tax for India

How does this affect me?

If you are based in India and you have enabled GST, the invoices generated for customers who are based in India will be updated to include the following:

CGST+SGST / IGST / CGST + UTGST as applicable.

GST ID of the Seller and Buyer, if available.

Service Account Code (SAC)

“Original for Recipient” or “Duplicate for Supplier” as applicable.

Place of supply.

If you are based outside India and you have enabled GST, the invoices generated for customers who are based in India will be updated to include the following:

GST tax.

GST ID of the Seller and Buyer, if available.

Service Account Code (SAC)

“Original for Recipient” or “Duplicate for Supplier” as applicable.

Place of supply.

Optionally, if you have provided your GST ID, the invoices generated for customers who are based in India will be updated to include IGST.

You can also add your GST ID from your Control Panel by clicking the icon at the top right corner of the page and then clicking on Your Account & Security. You can then enter your GST ID in the provided field.