We stand behind the Alexapure Pro Water Filtration System with an unprecedented warranty program:We extend a 30-day, no questions asked return policy on unopened products. After 30 days, or for products already opened, we will review your return request on a case-by-case basis. Our goal is to ensure you have a pleasant experience from start to finish! Performance of filters may vary due to source water conditions, water turbidity and seasonal water conditions.

Cleaning the chambers

The outer surfaces of your stainless steel Alexapure Pro chambers are easy to keep clean by dusting with a soft cloth. Prior to your first use, rinse the interiors with cool, clean water.

Cleaning the exterior of the filters

Mineral content in untreated water may cause build up on the hybrid ceramic shell of the Alexapure filter unit. While this in no way affects the filtration process, you can clean the outer surfaces of your filters. Be sure to carefully remove them from the upper chamber first. Scrub them with a scour pad (no soap) and clean water, rinse thoroughly and replace them in the upper chamber.

Changing the filters

Our revolutionary Alexapure gravity block filter works hard to make your family's drinking water pure, clean and healthy. Plan to change your filter when you begin to notice a drastic change in flow rate through the filter.

Is your tap or well water dangerous to drink? Let us help you find out.

Recent testing has identified 267 contaminants in U.S. drinking water: