Crozscore:

Software Description:

LiveAgent help desk is the ultimate solution for providing excellent customer support. Equipped with 170+ support features, you'll be able to link every support channel.

LiveAgent is available in 39 languages and both as SaaS license or a self-hosted license (installed on your own server).

Server infrastructure is located in USA, UK and Japan to ensure Millenium Falcon like speed responses and to support local law regulations (for EU in particular).

Software Description:

Gnatta allows businesses of all sizes to listen and speak to their customers on an individual basis, quickly and effectively via one single interface.
Enabling customer services to be handled at scale, Gnatta ensures operators can be agnostic towards communication channels, reacting to tweets, Facebook messages, SMS messages, email, marketplace and review sites without the need of deep channel knowledge.
Gnatta also provides a comprehensive suite of analytics giving users a greater understanding of what their customers are saying about them.

Software Description:

All-in-one product management platform makes it easy to collect feedback, prioritize features and nail product releases. The scaleable Uservoice engagement platform puts customers at the heart of every interaction - ensuring every stakeholder for your business is engaged and, ultimately, happy.

Features:

Click-to-Dial

Task Scheduling/Tracking

2-Factor Authentication

Batch Permissions & Access

File Sharing

Lead Management

Call Tracking

Scheduling

Marketing Automation

Contact Sharing

Billing/Invoicing

API

Data Import

Data Export

Notifications

Dashboard

Third-Party Plugins/Add-Ons

External Integrations

Contact Management

Email Integration

Customer Management

Google Apps Integration

Multi-User

Features:

Customer Management

Email Integration

Social-Media Integration

Features:

Analytics

Customer Management

Social-Media Integration

Email Integration

Summary:

Multichannel support (Email, Voice, LiveChat, FB and Twitter)

Intelligent Spam Filter

Live Chat

Knowledge Base

Analytics

Ticketing system

Suggestions

Mobile ready

Departments, Tags and Filters

Automatic Ticket Distribution & Service-level Agreement (SLA)

Summary:

No key features associated with this application.

Summary:

Award-winning UI: Give your customers the best possible customer support experience with a simple, personalized interface