Healthcare User Experience

Delivering a transformation of the experience through improved healthcare UX.

For medical software and devices that play a role in the health of humans, saving and enhancing life, it’s imperative that they are easy to understand and used without human error. Device usability ultimately impacts health outcomes.

Optimize health experiences

User centered design based user interfaces reduce training, minimize usage errors and maximize human safety. We capture real life workflows of healthcare practitioners to ensure that healthcare devices and equipment - as well as EHR systems, software, mobile and web services are safe and effective in the hands of users.

safety enhanced UX design

Our human factors specialists understand the complex relationships that are in play when individuals interact with medical products and devices, both in benign and emergency situations. Our specialists research and design following a user centered design approach for devices and software to mitigate risks in critical interactions.

What we do

We create intentional product and service experiences that enable organisations to increase market uptake, engage users, and improve the experience.

Industry Expertise

A balance of business experience, scientific research and user experience design creative makes Akendi a UX industry leader.

Our Work

We‘ve worked
with over143
clients

and have
completed over360projects

Global Reach

Work with us globally
We work with clients from around the world.

What we do

We create intentional product and service experiences that enable organisations to increase market uptake, engage users, and improve the experience.

Industry Expertise

A balance of business experience, scientific research and UX design creative makes Akendi a UX industry leader.

Our Work

Partners in Experience Creation
Successful UX design leverages the power of participatory user and customer research in a real-world context. The result is the creation of innovative products and services that people need, use and cherish.

August 1, 2017
1. Background/Brief
OMA (Ontario Medical Association) works for medical professionals across Ontario representing their political, clinical and economic interests. Advocating for the wellbeing and success of its members is part of their core business.
The project... Read More

July 20, 2017
I have mostly positive feelings about skip-the-line apps and websites like Ritual, BonApp, Hangry, Starbucks, and Skip The Dishes, among others. But I have started noticing changes in my daily routine that I am afraid might be reshaping, not necessarily or absolutely for the better. Let me... Read More

July 13, 2017
I’m going to break a bit from my usual discussion of improving experiences to talk about a more universal topic: time management.
This is essentially a basic human life skill. Despite that, a lot of people struggle with it.
Fortunately, successful time management only involves three... Read More