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Roby's Furniture & Appliance

Information about this business
(2)

Roby's Furniture & Appliance is a family owned Appliances, Electronics, Furniture and Mattress store located in Astoria, OR. We offer the best in home Appliances, Electronics, Furniture and Mattress at discount prices.017750ATTR:WASHERS100240ATTR:RUGSAPPLIANCES MAJORBOOKCASESDESKSDISHWASHERSDISPOSALSDRYERSFURNITUREFINANCINGFREEZERSMATTRESSESOVENSREFRIGERATORSSOFAS

OregonLive.com member reviews
(2)

Horrible Experience

I'm submitting this review for my folks, as they don't have a computer but wanted to put the word out there. I also was trying to work with management, to help my parents, so am very aware of what transpired. They purchased an expensive dishwasher and it was an on-going nightmare for months. Horrific customer service, no follow-through on promises. Don't be enticed by their customer satisfaction guarantee. It may as well not exist as they do not honor it. Our family will never purchase anything from them again and we tell everybody about the disastrous experience, to deter them from buying there as well. We will, without hesitation, go to Longview, Chehalis, or even Portland to avoid patronizing Roby's.
BTW, I only gave them one star because I had to.
(Edited November 09, 2015)