topic Re: Problem viewing Twitch (Error 2000) in Fibre Broadbandhttps://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2453397#M249111
<P>Hi Chris, I had tried this before without success but it now appears to work, thank you for your help.</P><P>&nbsp;</P><P>Ben</P>Thu, 13 Feb 2020 16:00:22 GMTBen__L2020-02-13T16:00:22ZProblem viewing Twitch (Error 2000)https://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2450579#M248314
<P>Hi everyone,</P><P>&nbsp;</P><P>I recently switched to TalkTalk fibre from a different provider. No problems for a few days. Then I became unable to access websites such as Facebook, Twitter and Twitch using any device via wifi. I set up a SuperSafe account and turned content filtering off and on again for each device.&nbsp;</P><P>&nbsp;</P><P>This appears to have solved the problem of accessing those websites EXCEPT that when I go onto Twitch everything works except the actual stream. So I can view the homepage, I can click onto a stream, the chat is functioning but the actual video / audio of the stream does not load and displays Network Error 2000.</P><P>&nbsp;</P><P>This error displays in the same way on all devices. Twitch works perfectly using mobile data. It is clearly therefore a problem with the router / settings but I can't figure out what. I have turned off virus scanning, this did not work. I have activated content filtering and specifically allowed twitch.tv, this did not work.</P><P>&nbsp;</P><P>Does anyone have any suggestions?</P><P>&nbsp;</P><P>Many thanks in advance, Ben.</P>Tue, 04 Feb 2020 20:07:01 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2450579#M248314Ben__L2020-02-04T20:07:01ZRe: Problem viewing Twitch (Error 2000)https://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2450645#M248329
<P>Hi&nbsp;Ben,</P>
<P>&nbsp;</P>
<P>Have you tried switching the router off for a full 30 minutes and then retested this again as this will reset the current session?</P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>Wed, 05 Feb 2020 07:53:59 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2450645#M248329OCE_Michelle2020-02-05T07:53:59ZRe: Problem viewing Twitch (Error 2000)https://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2451344#M248523
<P>I have just had a chance to do this, router off for well over an hour, but the problem continues on both laptop and phone.</P>Thu, 06 Feb 2020 20:13:55 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2451344#M248523Ben__L2020-02-06T20:13:55ZRe: Problem viewing Twitch (Error 2000)https://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2451347#M248526
<P>I should also add that dropbox appears to be blocked, so twitch is not the only problematic website.</P>Thu, 06 Feb 2020 20:18:00 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2451347#M248526Ben__L2020-02-06T20:18:00ZRe: Problem viewing Twitch (Error 2000)https://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2451400#M248548
<P>Hi&nbsp;Ben__L,</P>
<P>&nbsp;</P>
<P>Thanks for trying this. Are you using HomeSafe?</P>
<P>&nbsp;</P>
<P><A href="https://community.talktalk.co.uk/t5/Articles/TalkTalk-HomeSafe-An-Overview/ta-p/2205260" target="_blank">TalkTalk HomeSafe - An Overview</A></P>
<P>&nbsp;</P>
<P>Thanks</P>
<P>&nbsp;</P>Fri, 07 Feb 2020 07:27:34 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2451400#M248548OCE_Michelle2020-02-07T07:27:34ZRe: Problem viewing Twitch (Error 2000)https://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2452003#M248699
<P>Hi Michelle,</P><P>&nbsp;</P><P>I had Kids Safe on with certain websites specifically allowed. I have now turned it off and twitch is now working properly. As is dropbox and the lottery website, which I also discovered is not working.</P><P>&nbsp;</P><P>This is not a great solution tho as I have kids and wanted to use Kids Safe. twitch.tv I had entered as a website to allow - and it became accessible when previously it was not, save that the streams themselves wouldn't load. Surely there must be a workaround for this?</P><P>&nbsp;</P><P>Thanks,</P><P>Ben</P>Sat, 08 Feb 2020 17:09:43 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2452003#M248699Ben__L2020-02-08T17:09:43ZRe: Problem viewing Twitch (Error 2000)https://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2452528#M248850
<P>Hi Ben,</P>
<P>&nbsp;</P>
<P>Could you try switching Homesafe back on and confirm that it still blocks twitch (sometimes switching it off and back on again seems to clear issues) - please let us know how you get on</P>
<P>&nbsp;</P>
<P>Chris</P>Tue, 11 Feb 2020 07:35:37 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2452528#M248850OCE_Chris2020-02-11T07:35:37ZRe: Problem viewing Twitch (Error 2000)https://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2453397#M249111
<P>Hi Chris, I had tried this before without success but it now appears to work, thank you for your help.</P><P>&nbsp;</P><P>Ben</P>Thu, 13 Feb 2020 16:00:22 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2453397#M249111Ben__L2020-02-13T16:00:22ZRe: Problem viewing Twitch (Error 2000)https://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2453540#M249135
<P>Thanks Ben, glad to hear it worked <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR />
<BR />
Chris</P>Fri, 14 Feb 2020 09:50:15 GMThttps://community.talktalk.co.uk/t5/Fibre-Broadband/Problem-viewing-Twitch-Error-2000/m-p/2453540#M249135OCE_Chris2020-02-14T09:50:15Z