Customer Account Manager

Job Description

Aspire Cambridge are recruiting for a Customer Account Manager for our client based in Cambridge.

One of East Anglia's oldest and best commercial dry cleaning businesses are looking fir a conscientious Customer Account Manager.

With an expanding number of prestigious customers, they are looking for the successful applicant to manage a portfolio of customer accounts in line with the company objectives, which include:

Supporting both the Commercial Director and Sales & Service Controller in achieving the budgeted sales for the groupEnsure that the contract renewals visiting program has been completed on time, and that SLA's are in place for those customers as determined by spendDeliver the annual net price increase across he customer portfolioImprove linen utilisation within customer accountsManage Tikos records and ensure there are less than 10 open cases on CRM at all timesIdentify, train and transfer customers to our online ordering portal

Essential skills required:

The ability to communicate effectively - verbally, in print and on the phone, at all levels with a customerBeing able to multitask and handle several customer accountsThe ability to manage time and projects effectivelyHave knowledge and experience in using Microsoft Office SoftwareHave extensive knowledge of the company's products and servicesWorking collaboratively with other key departments within the business

If you are interested in this position, feel you have the relevant skills and would like to apply please call our team on (phone number removed) or apply online. Whilst we'd love to get back to every applicant, it is not always possible, so if you haven't heard from us within 3-5 days, please note that your application has not been successful on this occasion.

Aspire Cambridge is acting as an employment agency in regards to this permanent vacancy.