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The world is becoming more digital and, without question, the way we work, communicate, travel, manage our health and are entertained will continue to change at an ever-increasing pace. As digital technologies continue to advance and become more pervasive, they …

Delivering projects – particularly those aimed at implementing strategy – remains a challenge, one where the success rate has not improved over the past 25 years. Numerous studies confirm what we already know, that in all probability your project will …

The advent of new digital technologies – such as social media, mobile, analytics and embedded devices – not only offer the means to digitally transform the way we do business; they present significant challenges for most IS organisations. ‘Being digital’ …

All IT organisations are expected to deliver sustained performance. The challenge for IT leaders is to do this in an ever-changing context. Changes in context can happen suddenly – for example following a fundamental shift in business strategy – or …

IT organisations have changed, are changing and will continue to change. This is not in question. What is different today is the pace and significance of change, whether it is driven by a move to shared services, offshore development, cloud …

It’s widely accepted that the more senior and experienced the individual, the less they learn from formal training. Yet companies continue to spend considerable sums on this form of development. We also know that if you ask a person for …

One of the most challenging aspects of running an IT organisation today is improving the delivery of IT services. Not only is there the ever-present need to improve service quality and reduce cost, but the expectations of IT users are …