Many facilities are closed or have reduced service. There's a lot you can still do online, by phone, or by appointment

Parking permits can be purchased online or by calling 3-1-1. If you're paying by cash or debit, make an appointment to visit City Hall in person by calling 3-1-1. The permit parking desk at the West End Community Centre is currently closed.

If you move from one address in the West End permit zone to another address also in the West End permit zone, this will not affect your eligibility for the non-market legacy permit rate as long as the permit has not lapsed for more than 90 days.

Non-market exempt permit rate for residents in low-income households

In response to affordability concerns, residents in low-income households can apply for a permit at the non-market exempt rate. Apply online or in person with the required documents.

Apply in person with required documents

If you match one of the criteria below, bring the required documents with you to the parking permit desk at the West End Community Centre to apply for a permit at the non-market exempt rate. You will also need to meet the requirements to obtain a parking permit.

While we verify your documents, you will be able to park in the permit zone. If we have questions about your application, we will contact you.

Apply online using your OneCard

If you are enrolled in our Leisure Access Program, you can apply for a permit at the non-market exempt rate online or in person using your Vancouver Park Board OneCard number.

Cheque showing that the benefit was received in your name through the Canada Revenue Agency or Service Canada

This option is available for the 2020 permit year only and expires May 31, 2021.

Non-market legacy rate for long-term residents who have never applied for the non-market legacy rate

In March 2019, Council approved changes to the bylaw which allows long-term residents of the West End who never applied for a legacy permit before September 1, 2017 to apply for non-market legacy rate permit.

You may be eligible for the non-market legacy permit rate if you meet all the following criteria:

Have continuously lived in the West End since before September 1, 2017 (with no gaps)

Continue to live in the West End permit zone

Have never purchased a West End permit at the non-market legacy rate

If you purchase another vehicle at a later date, a permit will cost the market rate.

Apply in person with required documents

If you match all the above criteria, bring the required documents with you to the parking permit desk at the West End Community Centre to apply for a permit at the non-market legacy rate. You'll also need to meet the requirements to obtain a parking permit.

We will require a series of non-personal mail [for example: a phone, cable, hydro bill, or credit card statement (letters from a friend or family member are not acceptable)] that shows your address in the West End:

Between June 1, 2017 and August 31, 2017

A bill from every subsequent 3 months until the permit purchase date (for example: if you purchase your permit in May 2020, you could bring in a bill from August 2017, and subsequent bills from December 2017, April 2018, August 2018, December 2018, April 2019, August 2019, December 2019, and April 2020)