Financial Information

Serving Our Communities Throughout Southwest Kansas

All of us at Compass Behavioral Health are committed to seeing the best possible outcomes from the treatment programs we offer. Although our client’s wellbeing is our number-one concern, payment is also part of the treatment plan. For your convenience, we have provided the following financial resources with regard to our treatments.

How Can I Pay?

We accept payment by cash, check, VISA, MasterCard or Discover

What Is My Financial Responsibility for Services?

Clients financially responsible for all insurance co-pays at the time of service, depending on the type of insurance plan you have. All clients may apply for placement in our Sliding Fee Scale program for discounted services. We will also help you set up a payment plan if you are unable to pay for the services you receive.

What is the Sliding Fee Scale?

The Sliding Fee Scale is for all clients to help enable them to receive services regardless of their ability to pay. The Sliding Fee Scale is based upon household income and family size. Therefore, Compass will need to verify your household income in order to set your fee and payment plan. Your eligibility for the Sliding Fee Scale will be reevaluated annually.Psychological testing service fees are not eligible for the Sliding Fee discount.

How is household income verified?

Household income can be verified by an Income Tax Return, pay stub, W-2 or statements from SRS or Social Security regarding any assistance you may be receiving.

What if I don’t have verification of my income when I come in?

Clients have 30 days to provide proof of income. If you provide the requested documentation within 30 days, your fee will be discounted based on the Sliding Fee Scale. If you do not provide proof of income within 30 days, all charges for service will be based on Full Fee.

What if my insurance doesn’t pay?

A client account representative will discuss with you what part of our services will be covered by your insurance and what will be your responsibility. A client account representative will also work with you to develop a payment plan for the portion of charges that will be your responsibility.

What if I don’t make payments on my account?

All clients are expected to make a good-faith effort to pay on their account monthly. However, if no payments have been made in a 90-day period of time, your account will be turned to the Kansas Set-Off Program and/or a collection agency for collection.