In Seattle xfinity ..channel 113 and having this issue 2nd day in row. I attempted reboot no fix. The channel won't record or buffer properly.

Glad to see others having same issue. Only channel I've noticed the issue on. Not good for football sat and Sunday!

TiVo Margaret

This is also causing a freeze on the TiVo mini
Twice now when I tried to tune in fox on the mini I got the spinning icon which did not go away until I unplugged the mini. The mini can not even tune the picture or channel , the roamio at least shows the content.

Click to expand...

Same here. I didn't know these two problems are related though.

My mini started acting up a couple of days ago. Even when it is connected to Premier XL4. Sometimes the guide doesn't come up (it claims network problem even though it is playing the current show just fine. Worse, it forces you to abandon whatever it is you are watching and kicks you to the home screen) and other times it hangs (when it tries to show My Shows).

This is really frustrating. You take it for granted that an equipment that you paid more than 1k for would work as expected. Or at least doesn't have as many problems as I am running into.

For those of you who get a spinning icon on the Mini when trying to tune one of these problem channels, you can use the TiVo iOS app to tune to a different channel and avoid having to reboot the Mini. Hopefully soon this problem will be fixed.

For those who have signed up for the Beta to test the "FOX Trickplay Fix" -- I expect the update to be available Monday night. (if all goes well)

--Margret

Click to expand...

I'm looking forward to testing it Margaret, crossing my fingers! By the way, could you please also make sure that the engineers are working on a fix for the audio slip issue where audio will slip from stereo to mono sporadically. This issue has been around for a long time on the Premiere and now the Roamio and they keep saying that a fix is forthcoming.

So it turns out I cannot participate in the beta program because I work for a company that Tivo considers a competitor.

Hopefully the fix will be rolled out to the public soon.

Edit:
In particular this problem seems to be specific to Comcast in Seattle area where some companies (well, at least one) that Tivo considers a competitor have a strong presence. Those of you that have signed up for the beta might want to make sure to read the NDA agreement carefully.

So it turns out I cannot participate in the beta program because I work for a company that Tivo considers a competitor.

Hopefully the fix will be rolled out to the public soon.

Edit:
In particular this problem seems to be specific to Comcast in Seattle area where some companies (well, at least one) that Tivo considers a competitor have a strong presence. Those of you that have signed up for the beta might want to make sure to read the NDA agreement carefully.

This bug is really frustrating. First it messed up the recording to the first Seahawks game: http://www.tivocommunity.com/tivo-vb/showthread.php?t=508812a and on Sunday it messed up one of the animation domination shows. Both times it was on 113/Fox. I've emailed TiVoMargret and really hoping I can get on the beta.

This bug is really frustrating. First it messed up the recording to the first Seahawks game: http://www.tivocommunity.com/tivo-vb/showthread.php?t=508812a and on Sunday it messed up one of the animation domination shows. Both times it was on 113/Fox. I've emailed TiVoMargret and really hoping I can get on the beta.

Click to expand...

For now the best alternative is to record the SD feed channel 13. The problem doesn't appear to effect the standard definition broadcast.

I figured that the NDA was the reason we had not heard how the beta was going. I personally hope this is a real beta tester that has slipped the info. I was curious if the beta was working and also hoping that a fix would be available soon if it was.

I procrastinated and did not sign up to be a beta tester and now kicking self. Patience is not one of my virtues.

Just a little info, Margret, would be nice and thanks for all you have done.

I figured that the NDA was the reason we had not heard how the beta was going. I personally hope this is a real beta tester that has slipped the info. I was curious if the beta was working and also hoping that a fix would be available soon if it was.

I procrastinated and did not sign up to be a beta tester and now kicking self. Patience is not one of my virtues.

Just a little info, Margret, would be nice and thanks for all you have done.

Dan

Click to expand...

I had upgraded the hard drive capacity in my Roamio or I would have been on board with the beta. Hoping for an update to fix thus issue soon.

Margret, thank you so much for the progress update. This is great news. I cant wait for the update to fix this problem. Other than this problem the Roamio Pro is an outstanding product. Keep up the great work.

Happened again, this time worse. Was watching the end of modern family, Simpsons start, black screen, unresponsive, a minute later it reboots. When it finally finished rebooting, the same channel appears and now I'm in non stop rebooting because it keeps trying to watch Fox! Getting very old...