Our restaurant is not always available to diners on weekends due to private functions. It is advisable to telephone to check availability. Bordering Bradford, just off the M62, Best Western Bradford Guide Post Hotel is a great place to rest your head after stretching your legs across wider Yorkshire! Close to Leeds, Huddersfield and Halifax, you'll have your pick of moors, museums and high streets to explore! The hotel has 42 ensuite bedrooms that are designed for the ultimate relaxation on your return, and our restaurant and bar serve up sumptious dishes from a wide variety of menus. For even more special occasions, our 3 fully air conditioned function rooms are fab. Comfort and convenience are priorities here, so the hotel has disabled access including a disabled toilet, and disabled bedroom. You can tap into free WiFi access too, available throughout the hotel!

"Pleasant stay"

5

ishie76, Birmingham, United Kingdom
11/11/2018

Quiet, peaceful and relaxed. Rooms are clean, comfortable and all basic amenities are provided. Staff are friendly. Rebecca at reception was particularly helpful and facilitated our adjustment request promptly and with a smile.

suebarnes, General Manager at Best Western Bradford Guide Post Hotel, responded to this review
Thank you very much for your kind review, Hope to see you again shortly.

"Sunday lunch 4 coarse"

5

thebigun, Brighouse, United Kingdom
04/11/2018

People need to remember the Guide Post is a good place to eat too as well as stay. Sunday lunch is absolutely gorgeous. The meat is succulent with potatoes and seasonal veg. Dont be scared to ask for more if hungry. Big homemade Yorkshire too with meat gravy. My wife had the homemade pie. Shame I didn't get a photo. The home made soup was very tasty too. Staff friendly. If you have not tried get over and give it a go. Hotel good as well and a very good price

suebarnes, General Manager at Best Western Bradford Guide Post Hotel, responded to this review
Thank you very much for your kind words, hope to see you again soon, take care

"Short stay"

4

Margaret D, Wishaw
29/10/2018

Stayed here one night while on a coach trip and the hotel is one of the best Best Westerns I have stayed in. The room was a good size, warm and clean. The evening meal was excellent but the staff serving the bar were also serving the food which made it difficult to get a drink with our meal. Breakfast was a letdown, there was no choice, we all got sausage, scrambled eggs and beans. However there was plenty cereal, yoghurt, toast etc. The staff were all friendly and seemed to carry out several tasks at the same time. A lovely wee hotel which I would recommend.

suebarnes, General Manager at Best Western Bradford Guide Post Hotel, responded to this review
Thank you for your kind review, very much appreciated.

"Save money....stay here"

5

Larry M, Pittsburgh, Pennsylvania
25/10/2018

I visited this location for a business trip. It is located less than 2 miles from Bradford city center. At 50 pounds an evening was well worth the expense. I would recommend staying at this location and spending a few extra dollars on Uber or taxi fares instead of spending twice that much for a Bradford central location. The staff was very friendly and helpful. The wait staff in the bar and restaurant were also very gracious. I arrived later on a Sunday afternoon and the dining area was to close at 4 PM. However they allowed me to order off the menu and eat in the bar area. The selection was very good but yet simple.

suebarnes, General Manager at Best Western Bradford Guide Post Hotel, responded to this review
Thank you for your kind words, it is very much appreciated.

"Excellent week-end break"

5

Derek H, SOLIHULL
23/10/2018

Delightfully polite and helpful staff. Good food and accommodation, absolutely no complaints. We visited RHS Harlow Carr, including Betty's Tea Room, and RSPB Fairburn Ings. Also easy access to Ilkley, Haworth and the moors, Definitely recommend The Guide Post. Hotel.

suebarnes, General Manager at Best Western Bradford Guide Post Hotel, responded to this review
Thank you for your very kind words, and hope to see you again shortly.

"Our go-to place in Bradford"

5

Steph W, Dundee, United Kingdom
15/10/2018

Stayed at the Guide Post many times and it is a great location for not only us when visiting family and friends, but for anyone visiting the West Yorkshire area.
The rooms are comfortable, the staff very welcoming and friendly and the food is amazing. Can definitely recommend the fillet steak.
We have also held functions here and the staff always go the extra mile to help your event be a success.
Wouldn't go anywhere else when going down to Bradford.

suebarnes, Manager at Best Western Bradford Guide Post Hotel, responded to this review
Thank you very much for your kind words Steph, hope to see you again shortly

"Comfortable stay and great experience."

5

amcdon121907, London, United Kingdom
24/09/2018

This is our 2nd stay at this hotel and cannot fault it, the staff were great especially Liam and Jack in the bar and restaurant. We had a great room again and there was no noise or any disturbance during our stay.

suebarnes, General Manager at Best Western Bradford Guide Post Hotel, responded to this review
Thank you for your very kind review, hope to see you again shortly

"Fawlty Towers dining experience"

5

Russ B, York, United Kingdom
22/09/2018

Stayed here Friday night with our son and daughter in law, we ate well, drank well and laughed till it hurt.
Rooms were spacious and comfortable, hotel staff were friendly, welcoming and in every way helpful. The comedic performance was superbly hilarious. We will certainly visit again.

"Faulty towers evening"

5

rbaines3, Huddersfield, United Kingdom
22/09/2018

My parents took my wife and I to the faulty towers evening for our birthdays. The evening was absolutely hilarious the staff were really friendly, the food was great including the breakfast. I would highly recommend this experience and hotel.
Thanks to all the staff for a great evening

"Decent Hotel but functions go on too long"

3

PeterLanky, Wigan, United Kingdom
17/09/2018

On the whole this is a decent hotel; nothing stands out and nothing bad. It is recommended that due to functions you may want to book a quiet room. This we did, but could still hear the noise. This should not have been an issue seeing as we only returned to the hotel from our own function in the city centre around 12:30, but the noise continued until around 3am. I realise that hotels make their living from functions nowadays, but I believe that residents should be given a little more consideration and have a more reasonable curfew on the noise.
The room was comfortable though rather to minimalist in wall decor for my liking with no pictures to break it up. the bed was comfortable, the bathroom well appointed and towels were nice, though a single bottle of shampoo/shower gel between two of us each night seemed a little lacking. Tea/coffee was well stocked and the mugs were a decent size.
Breakfast was good, with a range of cereals, fruit and pastries on the buffet and and a choice of cooked breakfasts which were tasty and well presented. Tea/coffee was self service but of decent quality.
There is a small car park in front of the hotel and a further car park across the road. With the hotel car park being small, it may well have been of benefit to have signs asking drivers to park carefully within the bays, as we struggled to park with a large tank of a car parked almost on the line. There is also plenty of street parking.

suebarnes, General Manager at Best Western Bradford Guide Post Hotel, responded to this review
Good Evening,
All our functions normally end at 1.00am, we do have 2 soul nights twice a year that finish later, unfortunately this was the time you stayed. Sorry for any inconvenience caused.
Your comments regarding Housekeeping have been noted.
Thank you for all your good comments these have been noted also.
Kind Regards

"Little gem"

5

LordChunky, Holmes Chapel, United Kingdom
29/08/2018

Dear All,
What a nice place to stay, comfortable and welcoming. Friendly staff and a chef taking breakfast orders.
Nice area too, decent car parking.
The rooms are spacious and the beds are very comfy

"My stay for a week"

5

Montana23, Coldrerio, Switzerland
28/08/2018

I stayed at the Gide post hotel in Bradford for eight days. It was a Pleasant experience the staff Were kind also the cleaners. They all went out of their way to make me feel welcome. Also the breakfast in the morning was very good. So I have no
Problem to recommend this hotel.

"Great place to stay"

5

Philip G, Algorfa, Spain
20/08/2018

We just spent 8 days here. We were treated like part of the family. Every member of staff was polite, friendly and a credit to the hotel. The restaurant provided an adequate choice of food and was always cooked to perfection. Well done chef. Would we come again....certainly

"Works get together"

5

simon s, Exeter, United Kingdom
19/08/2018

Visited the guidepost for the first time in many years for a works get together
Had a great time in the spa bar with attentive bar staff a buffet that needed a little more attention but was soon sorted.
The welcome from the reception staff was as warm as ever
I hope to ba back again soon

"Rubbish Breakfast"

3

Sheila C, Southampton, United Kingdom
12/08/2018

My son and I stayed here while visiting relatives. The room was okay, but the staff entrance was right outside and someone was holding a loud conversation outside our door late at night - it could only have been staff as no other rooms were past ours. Breakfast was a huge disappointment, especially for the price. I'm coeliac so need a gluten free meal or I'm ill. I explained this to the waitress when I ordered, and that my bacon couldn't be put on a plate with the sausages etc. I also asked if they had gluten free bread which she doubted by went to check. While she was gone, I noticed that there was no dedicated toaster and as I hadn't got any toaster bags with me, when she came back to tell me that they did have GF bread which was frozen I declined it. At this point she opened the kitchen door and shouted "it's okay, she doesn't want it now!" Thank you, I needed the world to know that.
The breakfast when it arrived was overcooked. Bacon was hard and dry, and both of my eggs, and my sons, were solid. Wish we hadn't bothered, especially as there had been some cross contamination in the kitchen and I was ill. On a three hour car journey this wasn't good, especially as I was driving and had to stop in three service stations to use their facilities!! Staff need more training!

Lynsey M, Reception Manager at Best Western Bradford Guide Post Hotel, responded to this review
Thank you for your review.
I would hope that you were asked upon check in or at least during the booking process if you had any dietary requirements so we could have been prepared for your stay. Had we have known about this in advance then the gluten free bread certainly wouldn't have been an issue.
I'm not too sure which room you stayed in from your description, and we do not have a staff entrance. All staff and customers enter via the main entrance at the front of the hotel.
With regards to cross contamination in the kitchen, all our kitchen staff are fully trained in all aspects of food preparation and service, in the recent Environmental Health inspection we received 5 stars for this.
We have spoken to all members of staff involved in regards to further training, thank you for bringing this to our attention, the breakfast waitress is new and certainly shouldn't have shouted into the kitchen with guests present.
Whilst I know your recent stay had a rubbish ending for you, I hope this does not deter you from staying again at our hotel where we can prove that our guests are looked after properly. Should you wish to make a booking then please contact me direct and I will oversee the dietary information is passed over correctly. My contact number is 01274 607866 option 2 or [email protected]

"General manager is rude"

1

Leighc82, London, United Kingdom
31/07/2018

I find the manager sue Barnes to be quite rude & disrespectful towards her staff, she doesn't care if staying customers are present if she wants to give her staff a grilling for things not been done (whilst there in middle of looking after customers) she does it without a care of who hears it or sees it which from a managers prospective the staff should be taken to the managers office & have a quite word in private instead of trying to embarrass them in public view, doesn't make her look like a good manager it makes her look like a bully, treat your staff good then the hotel would run good.
Can't fault to room I stayed in, very comfortable & clean & all the other staff are nice & polite I would definitely stay again if the general manager wasn't so abrupt & rude

Lynsey M, Reception Manager at Best Western Bradford Guide Post Hotel, responded to this review
Thank you for your review, but I must point out that there has been a big misunderstanding in the way the staff are spoken to.
The incident in your review was between the manager and a member of the Restaurant staff, who is a close personal friend of the manager, they speak freely about their job, and admittedly it shouldn't have been done in front of guests I can assure you that in no way is the General Manager a bully.
Several of our staff have been at the Hotel years, which I think is testament to the working relationship they have with the Manager, and certainly don't think they would be there if they were being bullied.
I hope you will return to the hotel again one day, and you will see the closeness of all the teams throughout the Hotel
Should you wish to discuss anything direct then please feel free to contact me - [email protected] or 01274 607866 option 2

"Wot! no hash browns ..."

3

machinmad, Norwich, United Kingdom
24/07/2018

Stopped for 2 days while working in the area. Check-in was efficient and I got a large suite, which was comfortable. It was very hot though, with no AC or fan.
Breakfast on the first day was fine, if average. But on the second day I ordered a cooked breakfast and the chef popped out to say he had no hash-browns - disappointing, as they are the best bit!
Suppose I'll have to return to sample the full breakfast works ...

"Good value"

5

17/06/2018

Have stayed a few times now. Rooms are perfect for me as a business traveller, comfy bed, good tv, excellent wifi and hot water. (not always there in some other places)
Breakfast is good. Scrambled eggs are among the best I've tasted and nice, strong coffee.
It's worth joining the Best Western rewards club as the room deals are well worth it.

"Guide Post Hotel Bradford - excellent quality"

5

25/05/2018

Hotel was used for business stay. Very good quality hotel and with good size spacious room, staff were extremely helpful, easy check-in and out, excellent breakfast and great all round service. Slept with the window open as very little noise from outside. Well recommended.
Well recommended

"Great Hotel"

4

jamesandkate111, Kilmarnock, United Kingdom
22/05/2018

This hotel is one of the few that dosent look tired, it is well decorated and has a quality look about it, the staff are friendly and helpful and the evening meal and especially the breakfast was excellent.
I will certainly be staying here again

"Worst night"

1

06/05/2018

If you want a nights sleep then don't stay here, was more like sleeping in a nightclub than a hotel, my husbands staying here working 12 hour shifts, allocated room 25, must be above function room, banging music was ridiculous, rang reception just after 11 expecting music to finish soon to be told 1am, not good when my husband had to be up at 5am for work, I had joined him for the one night and wished I had stayed at home, husband was staying Monday to Monday when room was extended on Thursday there was no pre warning of a function with being in room above. I could have handled a noisy room till 11pm but felt 1am was far to late to put up with. Complained next morning, desk apologised and said they try not to put contractors in this room, unfortunately on this occasion they did. Went to go for breakfast at 7.20 while husband was at work. And breakfast didn't start till 8. Left without. Won't be returning.

"Met our needs"

4

Derek L, Leicester, United Kingdom
30/04/2018

Stayed here overnight to attend a family function nearby. Our room (#7) was clean and comfy with all the in-room facilities to make our brief stay enjoyable. The room had recently been refurbished to a good standard.
We didn't eat in the hotel or use the bar so unable to comment on these features. However all the staff we met were very friendly and helpful.

"Good as ever"

4

Paul H, Mollina, Spain
21/04/2018

In the middle of our stay here for a few nights. We always stay here when in the UK visiting family. As always the staff are very friendly and helpful, the rooms are bright with very comfy beds and super yummy breakfasts. Rates are very reasonable compared to other hotels around of the same quality. Cheers guys for yet another very pleasant stay. ????

"Not Bad"

3

Carl F, Yarm, United Kingdom
19/04/2018

I stayed here whilst on business and it was ok, not bad.
It's clean, quiet and the staff are polite. My room was small but comfortable and had everything I needed, quiet too which is good for a good nights sleep.
Parking is a bit limited and the location isn't great, but other than that it was fine. I didn't eat or drink here so can rate the food or bar

"Great price for a comfy bed"

4

Matt B, Newport, United Kingdom
04/03/2018

Stayed here in on a week day. Quiet rooms and clean. The breaks the was cooked to order and the variety not bad. Good on site parking and overflow parking across the road. Helpful staff. You know what you going to get with a best western.

"Groupon Sunday lunch "

4

ELAINE B, Otley, United Kingdom
11/02/2018

We used a groupon voucher allowing a 2 course Sunday lunch for two with a glass of wine. We ordered a rose wine and exchanged the other for Coca Cola as driving. The offer was a choice of starter or dessert plus main course. We opted for the main of three meat roast and just turkey for the other meal. Came with large slices of meat, huge Yorkshire pud, stuffing and gravy plus a large dish each containing 3 roast potatoes, carrots, cauliflower and broccoli. The veg was a little too hard and needed a few minutes more on the boil. We were also offered a warm bread roll and butter each. The dessert menu was good and hubby chose sticky toffee pudding and ice cream whilst I got the cherry cheesecake to bring home. Great food, lovely decor, great ambience with superb music playing, excellent service. For the price on the main menu it is good but on a groupon price it can't be faulted.

Lynsey M, Front Office Manager at Best Western Bradford Guide Post Hotel, responded to this review
Thank you for your lovely review Elaine.
We hope to see you again at the Guide Post Hotel

"one night stay to visit family bed was really comfy"

4

helen f, Bradford, United Kingdom
09/02/2018

i stayed in a twin room 1 night with my daughter breakfast included. Reception team were very friendly and helpful on arrival. our room was lovely and clean. very large double bed and 1 single. Both beds were comfy i was worried it might be cold as it was January and weather wasnt nice, room was a nice temp. had tea and coffee and tv. hairdryer also. we was very happy with our room wish we had stayed 2 nights. as we stayed at another hotel previous night . The breakfast was nice help yourself to coffee and tea and juice. The hotel had no lift. when we arrived at breakfast no staff their to greet you or ask where we sit. we sat and waited for a staff member to come take our order was a few mins think he was on his own. but communication would help if he said morning with a smile be with you in a few mins . This was a sunday morning get him to smile and say morning enjoy your breakfast. I would stay again.

Lynsey M, Front Office Manager at Best Western Bradford Guide Post Hotel, responded to this review
Thank you for your kind review, I have passed all comments on to the members of staff involved.
We hope your experience will be better the next time you stay with us

"covers all basics well with some issues"

3

Auditluxury, London, United Kingdom
09/02/2018

THis is a basic property in an industrial area, not a destination to stay in unless doing business in the immediate area.
Comfortable , if tired rooms, with good attention to cleanliness.
Polite and well meaning staff that are certainly in their set ways and not familiar with stepping outside of the "norm" if posed a question they haven't had before.
Really good parking options and very comfortable and spacious restaurant. the food is good however short service times and not being an "all day" diner is certainly an issue as the location is isolated from any other services.
would I stay here again ? Yes, if it was for a sleep only arriving late and leaving early, I may have breakfast again but would look elsewhere if needing to meet others or do any business on site.

Lynsey M, Front Office Manager at Best Western Bradford Guide Post Hotel, responded to this review
Thank you for leaving your review
We try to meet everyone's expectations but unfortunately we cannot do anything about the location we are in.
I am sorry that you found the staff 'set in their ways' and I will certainly look at training around this issue
We have tried various opening times in our Restaurant, and did at one stage open all day, however this was not cost effective to us as there was no call for it in the area.
We hope we do better next time should you choose to stay with us again

"I wont be staying again"

1

07/02/2018

Generally poor customer service followed by the worst steak and chips I've ever had.
The restaurant waitress and the chef were obviously keen to finish their shift.
£21 for this ? I didn't leave a tip ??

Lynsey M, Front Office Manager at Best Western Bradford Guide Post Hotel, responded to this review
Good Evening Tony
I'm very sorry to hear of your experience at our hotel, could I please ask if you could contact me so we can discuss this further
Tel: 01274 607866
Email; [email protected]
I can then look into the issues you raised once I know the full story
Kind Regards
Lynsey, Reception Manager

"Golden Wedding Party"

5

28/01/2018

Had our Golden Wedding Party here on Saturday 27/01/2018. The evening was an enormous success enhanced by lovely bar staff especially Megan who was exceptionally helpful and a delightful young lady who seemed to enjoy the evening as much as us! The buffet was plentiful and enjoyed by all the guests - our complements to the chef and team in the kitchen! 11 of us stayed over and had breakfast together. The rooms were clean and comfortable, and what a great shower in the spotless bathroom! The Breakfast menu was varied - cooked to perfection and very tasty! Thank you to all the staff who were exemplary throughout - Japinder for the planning, reception for their cheerfulness and everyone else involved in making our Golden Wedding so successful. If all the Best Western Hotels are as good as The Guide Post, we look forward to our next breakaway at one of them!!
Anne & Keith Denison

Lynsey M, other at Best Western Bradford Guide Post Hotel, responded to this review
Good Morning Anne & Keith
Thank you for your lovely review, we will pass your comments on to all members of the team involved.
We look forward to welcoming you again at the Guide Post Hotel
Kind Regards, Lynsey

"Celebration Sunday lunch"

3

andykO8175ZP, Bradford, United Kingdom
22/01/2018

On Sunday 21st January we booked a golden wedding party for 11 people. It was ivy and snowing. No attempt to clear the car park, it was treacherous to walk up to the entrance. No meet and greet . No one asked to show us where to put coats of tell us when to go into restaurant. We had to ask for everything. The three course meal took over three hours to complete and coffee we had to ask for, no mints as advertised. In fact, the girl had to come back with coffee
Which seemed to have been forgotten. There seemed to be a shortage of staff with two people having to do everything.
Needless to say, I don,t think we will be returning.

"Private Party"

4

21/01/2018

Went to a private party held in the Poppy suite. Decent size, comfortably accommodated the 40 guests. Allowed the host to bring external caterers...suite has a dance floor and bar too...great time, had hired their own DJ....staff were great...special mention to the barman Mathew who was very helpful indeed

Japinder A, Manager at Best Western Bradford Guide Post Hotel, responded to this review
Hi Amanda
Thank you for your review, we hope to see you again and glad you enjoyed the function.

"Friendly staff, good food, but tired hotel"

3

stublack, Telford, United Kingdom
20/01/2018

I recently stayed here for a couple of nights on a business trip. First impressions were good, although the hotel carpark is tiny and unless you're there early you'll end up parking on the road. The staff are friendly and helpful and the food was good too.
However, the hotel does need some work. The room was clean and the bed was comfortable, but the furniture is very cheap with recognisable units from the budget end of Ikea and possibly the most flimsy wardrobe I've ever seen. I didn't use the TV as my laptop screen was bigger and better quality. On the plus side, the hotel WiFi worked well.
Overall, it was ok for a couple of nights, but for the price, I'd choose a Premier Inn over Guide Post every time.

"One of the better Bradford Hotel"

3

Tr0picalTravellers, Cambridge, United Kingdom
20/01/2018

I stayed at this hotel for 3 weeks during a training course. It's one of the better ones in the area, although Bradford is not somewhere I'd ordinarily choose to visit. It was easy to get to and located at the end of the motorway.
ACCOMMODATION
• The Reception staff were great, very welcoming and nothing was too much trouble
• My room on the first floor was adequate and had at some stage been “refurbished”. The room of a colleague of mine staying on a higher floor was quite poor and he was eventually moved on request. The rooms were clean.
• The bathroom looked dated but the shower was wonderful and very strong
• An iron and ironing board were in the room
• Free Wi-fi was available and there was a lift
• Unfortunately, I barely slept for two of the weeks I was there due to the other guests shouting in the corridors and generally being noisy in their rooms as well as outside. The room doors are quite heavy and continually bang. My colleagues had the same problem and it was an issue for all of us as we were revising for exams as well as trying to sleep. Some consideration needs to be given to better sound proofing
FACILITIES
• I chose this hotel because it had a swimming pool which I was intending to use but didn't in the end
• The hotel is very popular for wedding receptions and there were several very colourful weddings during my stay that brought extra guests to the hotel so it was very busy, particularly on Thursdays
• The bar was popular and I had food there on a few occasions. Most of it was fine
• There was a snack vending machine
TIPS
• There are two supermarkets within walking distance of the hotel in either direction and both have cafes. There is also a fast food restaurant
• A garage is also nearby selling snacks as well as fuel
• Beware of the standard of driving in Bradford, it's scary!
CONCLUSION
If I had to go back to Bradford again, I'd prefer to stay at this hotel as it was better than the alternative in the area

Japinder A, General Manager at Best Western Bradford Guide Post Hotel, responded to this review
Good Afternoon,
We are the Best Western Guide Post Hotel. common Road, Low Moor, Bradford. We do not have the facilities you have mentioned such as a lift or a Swimming Pool, you must be reviewing another Hotel. Why not give us a try next time you are in Bradford you wont be disappointed.

"Happy family meal"

5

JayW1409, Bristol, United Kingdom
31/12/2017

24 of my family booked in for a meal at The Guide Post restaurant last night and I can say that wthout exception, every one of us had a fabulous evening.
Taking out the equation our own enjoyment of spending time together, the service was friendly and welcoming and the food was tasty, freshly cooked and, most surprisingly these days, was served to us by silver service rather than paying tureens of food out for everyone to help themsleves.
The whole evening we were left to relax but staff were always there to serve and clear.
Well done to the front of house and kitchen staff. You made our party a most enjoyable one and we are aleady planning our 2018 family party at yours!

Japinder A, General Manager at Best Western Bradford Guide Post Hotel, responded to this review
Good Afternoon,
Thank you very much for your kind comments, and look forward to seeing you next year.
Regards

"Lush hotel "

5

Cherylkal, Newcastle upon Tyne, United Kingdom
22/12/2017

Stayed here 2 nights, both times were spot on, good clean hotel, friendly staff nice food and bar open late , nothing too much trouble. Rooms are lush nice comfy . Not far from city centre but just outside so parking not a problem

Japinder A, General Manager at Best Western Bradford Guide Post Hotel, responded to this review
Thank you very much for your kind words, and hope to see you again soon.

"Family visit"

4

04/12/2017

Nice and easy check in and check out. Small room but for one night it's fine. Clean and tidy room with good internet connection, bar was a bit expensive but you expect that in hotels. I would stay here again

Japinder A, Manager at Best Western Bradford Guide Post Hotel, responded to this review
Hi Thank you for the positive feedback and Hope to see you again soon

"Good place for a businss trip stopover"

4

Latin1954, Beverley, United Kingdom
27/11/2017

I spent a couple of nights at the Guide Post and found the staff friendly and welcoming. The room was comfortable with a good wifi service.
The breakfast was fine - croissants available and the usual cooked breakfast which was perfectly OK. There is also a good evening meal menu with a range of meals on offer - including starters, mains and desserts. The meals are generally good - though the chicken in the chicken curry was rather overcooked and tough.
Parking is easy - there is a big area opposite the hotel if it is full near the entrance.

Japinder A, Manager at Best Western Bradford Guide Post Hotel, responded to this review
Hi Thank you for your review and we are glad you enjoyed your stay. Look forward to seeing you again

"Good value lunch"

5

_pabreen20, Ilkley, United Kingdom
24/11/2017

Food consistently good quality and cooked perfectly whenever I have visited here. Very quiet in the restaurant which was surprising but apparently busy from next week with Christmas bookings. Seems very inexpensive for the quality of food and service.

"Coach party guests made to feel like second class citizens"

3

charlottelouth, Scunthorpe, United Kingdom
20/11/2017

Just got back from a coach trip after a stay in your hotel on Saturday 18th November. We was told breakfast was from 8am. When we arrived for breakfast at 8:30, there was only leftovers which were Luke warm, no scrambled egg left, bacon was like shoe leather & by the time we waited for our toast, our Luke warm breakfast was now cold. The breakfast waitress did say it might not be very warm, but didn't offer to replace with fresh hot food.

Japinder A, Manager at Best Western Bradford Guide Post Hotel, responded to this review
Good Afternoon Charlotte
I am sorry you felt that your stay was not enjoyable, however if you would like to give me a call we can discuss this further.
We pride ourselves on Customer Service and making sure all Guests are treated fairly and we welcome all.

"Really Friendly and comfortable hotel."

5

Flymo60, Inverness, United Kingdom
22/10/2017

We spent 2 nights in October 2017, attending my Niece's 21st birthday celebration, which was also held in the hotel. The rooms were neat and meticulously clean, comfortable and the bed was amazingly comfortable. The biggest selling point of this hotel however was the fantastic staff, from the house keeping staff, to the catering staff and those at reception. Nothing and I really mean nothing, was too much trouble for them and they were all so very friendly. Its the staff of a hotel that can really make or break a stay and the staff at this one really made our stay so enjoyable. The party celebrations were conducted with the same excellent care and attention. The food at the party was wonderful and the breakfast second to none. Well done to all the staff at this hotel and many thanks for making our stay so lovely.

Guidepost, Manager at Best Western Bradford Guide Post Hotel, responded to this review
Hi Thank you very much for your feedback and we are glad you enjoyed your stay, Hope to see you again soon

"Happy to recommend this hotel as a base for work in and around Bradford"

4

GBCheshire, England
16/10/2017

This is a quiet and comfortable hotel with comfortable beds, good wifi, and caring staff. I ate here every evening, and had a cooked breakfast every morning. The breakfast offer was extensive and freshly cooked to order. I was more than happy with what I was served. The evening menu gave you a choice of starters, mains and deserts. For me, two courses was more than enough. I particularly liked the fact that a carafe of cold tap water was available for you if you wanted. A different "chef's special" menu was available each night. I felt rested each morning ready for the day ahead.

"Excellent customer service "

5

Pete W, Weston super Mare, United Kingdom
16/10/2017

Had s 2 night stay for a family party. The staff could not have been more helpful.
They changed our rooms to ground floor ones to assist my mother . I would recommend phoning the hotel first to get the ground floor rooms if you need them.
Web had a meal in the restaurant. The food was excellent.Breakfast was good quality
Would recommend this hotel

"Groupon Sunday linch"

5

ELAINE B, Otley, United Kingdom
15/10/2017

We used a Groupon voucher for a two course Sunday lunch plus wine for two people. Excellent value. We were greeted warmly and exchanged our wine for soft drinks. Then offered the menu and chose two courses (starter and main or main and dessert). We ordered the three meat for hubby and just asked for turkey in mine. No problem. A warm bread roll was delivered to our table. The meals came about ten minutes later and were huge. A dish of veg each (carrots, cabbage, broccoli) and roast potatoes accompanied the meat and large Yorkshire pudding. Too much for us and a lot was left. We chose eton mess as dessert and this was large too. Served in a tumbler glass with chewy meringue, strawberries, vanilla cream and raspberry sauce. Delicious but smaller portions needed! Excellent service and beautiful decor/environment. Highly recommended.

"Funeral"

4

less286, Menstrie, United Kingdom
01/10/2017

We stayed at the Guide post on the evening prior to Dads funeral, the staff are first class, helpful and attentive, the breakfast is one of the best ever, freshly cooked and piping hot. Bedrooms are spacious and modern, if there is a drawback it's that they don't serve food on a Sunday evening but we went along to the Chapel House along the road which was fine.

"Excellent"

5

simjul72, Llandudno, United Kingdom
19/09/2017

As we were part of a Coach trip we were impressed how quick the check-in was.Very pleasantly surprised by the great room we were given, very clean and tidy. Had a good night's sleep after enjoying an excellent meal in the restaurant. Breakfast also good. Thanks very much to the staff involved on Sunday night 17/09/2017.

Lynsey M, Front Office Manager at Best Western Bradford Guide Post Hotel, responded to this review
Thank you for your lovely review.
we look forward to welcoming you to our hotel again soon
Kind Regards
Lynsey

"Go Elsewhere!"

1

16/09/2017

Currently staying in room 25. Music from the disco is so loud I can hear it through ear plugs! Told I'll have to put up with this until at least 1am. Not sure that would make a great advertising slogan...
Stay at your own risk.

Lynsey M, Front Office Manager at Best Western Bradford Guide Post Hotel, responded to this review
Good Evening
We are very sorry that you felt you had to write this review, and also want to apologise for the noise disturbance throughout your stay.
We do try at all times to allocate guests not with the functions away from the noise but this is not always possible, and Saturday was not one of those nights.
I am told by the receptionist on duty that night that he gave you a refund for the accommodation, and although this does not excuse the noise we hope that this will not deter you from staying with us again.
Kind Regards

"Average comfort"

3

sabbyb2013, London, United Kingdom
14/09/2017

An average reasonably clean and reasonably modern hotel but somewhat over priced for what u get. Stayed for 11 nights at 65 pounds per night at short notice. Can't help feeling that it was slightly overpriced. The staff very friendly, helpful and personable which was refreshing. A member of staff got me an extra quilt as the quilts are like paper and the north is freezing ! A bit weird that they lock the doors from about 1am and u have to ring the bell and wait in the rain as it was most nights until the night manager comes raving from hoovering or setting up to come and open the doors. Very annoying. Breakfast cooked to order which was a plus for my hubby . Overall a reasonable stay but the best western plus cedar court hotel just 5 mins away with better parking and closer to m606 can usually be booked in advance for a similar price or cheaper.

"Ok"

3

Gillmurphy, Sowerby Bridge, United Kingdom
10/09/2017

Overnight stay after a family party. Rooms were clean but basic, the breakfast was a big disappointment. Unlikely to recommend as plenty more hotels in Bradford. The staff were pleasant enough but the overall stay was just ok

"Lovely hotel"

3

Shazwalk, Maidstone, United Kingdom
10/09/2017

Strange location as on an industrial area. No noise was heard from it though. Good size rooms, comfy bed. Cleanliness could be improved in some areas of the rooms. The food however is wonderful. Breakfast is great but did take a while to make it to the table. Staff were really friendly and welcoming.

"Good value and a pleasant stay"

4

06/09/2017

There are several positives to report: clean, spacious room; plenty of tea and coffee supplies in the room; comfortable bed; spotlessly clean bathroom; secure parking just across the road; friendly, helpful staff and the hotel is very well situated for access to the motorway network. All this for a very competitive price, at least as regards the room rate. My only grumble is that breakfast is charged at £10 per person, whether you have the full cooked breakfast or just cereal and toast, so it pushes up the cost somewhat. Nevertheless, the hotel compares favourably with other popular chains such as Premier Inn.

"Excellent Value For Money"

5

Tony S, Hartlepool, United Kingdom
25/08/2017

I have stayed in this hotel for the last 2 years and not once have I been disappointed. The staff are friendly and helpful and the rooms are clean, warm and comfortable. The bar and restaurant areas are modern and have a good selection as well as daily specials. Highly recommended.

"Never again!"

1

andrearobson73, Billingham, United Kingdom
17/08/2017

I have stayed at the Guide Post on many occasions on business and until this visit I would of given them 5 stars as couldn't fault it.
I arrived at the hotel after a long day at work to be informed that there was a wedding in the main function room which was fine with me as they put me in a comfy room away from the party.
I had to take my evening meal down in the spa bar which was also fine with me, no faults whatsoever with the meal it was excellent as always. As I was sat waiting for my meal the manager came down and starting telling the waiting staff off about jobs they hadn't done in a raised voice which I thought was very inappropriate considering there were guests present. When I had finished my meal the waitress asked me to come back upstairs to pay my bill as we walked past the managers office she barked at the waitress demanding to know what she was doing now, the waitress proceeded to tell her that she was just dealing with me and as I looked over to the manager she gave a sarcastic smile. Once back up to the main bar I was waiting for the waitress to process my payment and a more mature member of staff came up to me quite abruptly and said "can I help you" and I said "I'm just waiting to pay" and she said again abruptly "oh right" and walked off.
My evening was then interrupted at approx 9.20pm by very loud shouting and arguing that had spilled out from the wedding near my bedroom window, this carried on for some time and in the end I had to go down and complain to reception and all I got was a 'sorry about that'.
After this visit I don't think I will be staying at the guide post again, which is a real shame because on the whole most of the staff are friendly and welcoming.

"Felt more 4* than 3* to be honest!"

5

juliejules2, Scarborough, United Kingdom
14/08/2017

Great welcome, extra helpful check in. Room was really comfy and nice with a deep deep bath, cute curtain backed glass doors wardrobe, plenty of coffee and a really comfy bed!
Bar prices are high, no doubt with 2 pints costing £9.30.
There is a great pub restaurant across the road which gives a great alternative choice.
Very convenient for motorways and nearby towns.
Has a Tesco express next door but two in case you need any supplies but the hotel also provides for most things too!

"Cheap hotel"

2

wbaste, Birmingham, England
02/08/2017

I've said in previous reviews you get what you pay for.
This hotel is very cheap for an overnight stay and in my opinion it looks and feels cheap.
There is a sign in the car park telling you that cars get broken into regular.
The hotel is right opposite an industrial estate and my room faced this estate, it's a busy noisy road.
When I arrived the girl on reception was eating her dinner in reception, I felt bad stopping her eating to check in!!! In fairness to the girl she was very polite as were all of the staff.
My room was dated and very basic, the shower was very weak and not fit for purpose.
Breakfast was made to order but you have to make your own toast and fetch your own brew
A lot of these things wouldn't bother a lot of people but having stayed in a lot of hotels this year on business you pick up on things that make a difference.
The best thing about this hotel was the friendliness of the staff.
I wouldn't stay here again.

"Wedding Celebration"

4

popupboilie, east yorkshire
26/07/2017

Stayed here on a Saturday night for a family wedding.
Everything was very well organised.
3 course meal was very good, minor mishap when the girl serving the prawn cocktail proceeded to spill it over the wife's new dress, poor lass was horrified.
Moved downstairs to the function room for the evening do, all in all a really good time.
Rooms are finished to a good standard obviously been recently refurbed.
Noise. Yes there was some but all the function rooms were busy so Id expect that, did not spoil my sleep though.
Breakfast next day was also good although being a bit 'delicate' I didn't do it justice.
Staff are very friendly and helpful.
Lots of free parking.

Guidepost, General Manager at Best Western Bradford Guide Post Hotel, responded to this review
Thank you for your kind words, The girl who spilt the Prawn cocktail sends her sincere apologies again.

"Noisy"

1

MarvinSteppingley, Steppingley
09/07/2017

I had read about the likely noise from the disco but nothing in my life had prepared me for the way the walls, floor and ceiling of my room would bounce in time to Mr DJ's big base sound. Bless him.
Last dance was at 0115 and then he switched off, leaving just the various private parties that were going on in the rooms all around us. All quietened down by 0630 at which time I was able to sleep.
The room was standard quality as was the breakfast.

Guidepost, Director of Sales at Best Western Bradford Guide Post Hotel, responded to this review
Good Afternoon Marvin,
Firstly i would like to apologize for the lack of sleep and disappointing stay you recently had with us here at the Guide Post Hotel.
Your comments will not be taken lightly and we will use them to make sure there is improvements for the future.
I hope you consider us for a stay again as we would like to welcome you back.
My apologies again.
Chloe Ellis
Sales and Marketing Manager.

"First time at this hotel will stay again when in the area"

5

James W, Brush Prairie, United States
06/07/2017

The hotel is tucked away in an industrial area but very good place to stay, I will be back it was quiet and comfortable. The full English breakfast was great. This hotel also helped me when storing some cheese is was travel with. Thank you staff. check in and check out was easy.

Guidepost, Director of Sales at Best Western Bradford Guide Post Hotel, responded to this review
Good Morning James,
Thank you for your kind words with regards to your stay here at The Guide Post Hotel.
Our aim is to make everybody's stay here as enjoyable as can be.
We look forward to welcoming you back in the near future.
Thanks
Chloe Ellis
Sales and Marketing Manager.

"Overnight for business/leisure visit."

5

Daz M, Southampton, United Kingdom
29/06/2017

Lovely quiet room, clean and well presented with great shower! Breakfast cooked to order (yes full english) and an extremely varied alternative/healthier selection to choose from. The staff were very polite, helpful and willing to oblige no question! Overall this hotel is an absolutely honest establishment (bargain price also) and I'd highly recommend for the business traveller or those that need a comfortable base with good access.

Guidepost, Director of Sales at Best Western Bradford Guide Post Hotel, responded to this review
Hi There Daz M,
Firstly Thank you for your kind words about us here at The Guide Post Hotel.
I will pass on your kind words to the rest of the Staff.
We hope to welcome you back to the Hotel in the near future.
Thanks
Chloe Ellis
Sales and Marketing Manager

"Two night stay "

5

paulandlesleymcmahon, Whitley Bay, United Kingdom
19/06/2017

We stayed here for a weekend in June, great place to stay, lovely staff, especially Kirsty who cleaned our room, she is a credit to the company.
The food is on the expensive side, but the room was value for money.

Lynsey M, Front Office Manager at Best Western Bradford Guide Post Hotel, responded to this review
Good Evening
Thank you for your kind review, and we are very pleased that you enjoyed your recent stay with us.
I shall pass your comments onto Kirsty and the rest of the staff.
We hope to welcome you at our Hotel again
Kind Regards
Lynsey Moffatt

"50th Birthday party"

3

Suzie13, Halifax
17/06/2017

In fairness I would like to review this establishment in 3 parts.... Room, Meal and Party.
We had booked 1 double room and 1 double as a sole occupancy both immaculately clean and well furnished though for some reason my mothers room was cold and damp (No 39) yet ours was perfect. for that I would award 4 stars.
Meal -We each ordered a meal -Burger, Curry (gluten free) and a Chilli again excellent;
4 stars.
Party- it was my husbands 50th Party - 2 stars. Paid £250 for the resident DJ who sat in the corner all evening; no introductions as to whose party it was, no getting him to the Buffet before the guests and nothing mentioned about the cake (believe it or not there was candles to ignite). Michelle who was in charge of the event was seen for all of 90 seconds.Bar staff inexperienced, not fully prepared for the evening ahead and ponderously slow. One guest had to remind one of them he was still awaiting his change and it took 10 minutes in total for him to receive it. I know because I was stood next to him and waited 15 minutes to be served. Drinks very expensive.
The event was Spa bar on 10th June 2017 and I will not be having any other events at this venue nor promoting it to others.

"Golden wedding celebration"

4

steven w, Leeds, United Kingdom
06/06/2017

Our next door neighbours of 20+ years invited us to join their celebration party at this hotel. We were in our own room with a bar, and it was ideal for the group of 20. We were shown the ordinary Sunday lunch menu, which had ample choice to suit all appetites. I chose the smoked haddock fishcake, the three meat roast and the Eton Mess. My wife had Yorkshire pudding to start, gammon and the same desert. Coffee and mints followed. We will be returning for a Sunday lunch in the future. The only down side was parking on the road. The staff and service were great too, they were smiley, efficient and attentive.

Guidepost, Director of Sales at Best Western Bradford Guide Post Hotel, responded to this review
Good Morning Steven,
Firstly I would like to thank you for your kind words, I will make sure these are passed on to the rest of the staff.
I am glad you enjoyed your private Sunday Lunch.
In future if you cannot get parked at the front of the hotel in the car park, we have a larger car park directly opposite the hotel that can fit up to 100 cars.
I look forward to welcoming you back in the near future.
Thank you
Chloe Ellis
Sales and Marketing Manager

"Wedding venue"

5

Catherine D, West Yorkshire, United Kingdom
05/06/2017

Fabulous overnight stay in this hotel. The wedding organisation was great the staff were excellent nothing was too much trouble. Would certainly recommend it for weddings upto 60/80 people the food was excellent.

Guidepost, Director of Sales at Best Western Bradford Guide Post Hotel, responded to this review
Good Morning Catherine,
Firstly, thank you for your kind words, i will pass them on to the rest of the staff.
We at the Guide Post Hotel appreciate your recommendation.
I look forward to welcoming you back in the near future.
Thanks
Chloe Ellis
Sales and Marketing Manager.

"Friends wedding"

5

hanleykeith86, Keighley, United Kingdom
30/05/2017

lovely hotel the wedding room was stunning looked beautiful The staff were very good with getting the guests seated The wedding reception food first class and the waitresses and waiters were spot on they worked so fast and hard to serve the food well done to all of them our room was very spacious and very comfortable
Overall to all the guide post staff well done

GuidePostAdmin, Director of Sales at Best Western Bradford Guide Post Hotel, responded to this review
Hi Hanleykeith86,
First of all thank you for choosing the Best Western Guide Post Hotel for your stay.
I am very pleased you enjoyed your time at the hotel and i will pass all you kind words on to the rest of the staff.
I hope to welcome you back to the Guide Post in the near future.
Thanks,
Chloe Ellis
Sales & Marketing Manager

"NOT A PLEASANT STAY"

2

29/05/2017

where do I begin?... It appears that there were minimal staff working this bank holiday. The bathroom had black hairs in the bath ... Yuk ! Obviously not cleaned. The leisure facilities times were shortened. The jaccuzi had a timer on the bubbles at 10 minute intervals. We had coaches taking up the car parking spaces outside the front of the hotel, as well as a National Coach around the back running his engine at 7am Sunday morning, but as the window was broken and unable to shut the noise out. Fire alarm went off at 8am. woken again at 7am Monday by a laundry/ linen lorry. Other points room 211 noisy plumbing pipes, 1 cup in room, 2 tiny milk cartons, when requested more at the reception the reply was that the had run out! Fabric feature wall was full of dust, extractor fan didn't extract. No information in the room about the hotel, had to pump the w.c to make it flush. very out dated room. Expected better for £169. I would say that the receptionist was pleasant and helpful as she advised us to ask for some at the bar. she went to find some herself as the bar tender had disappeared!

GuidePostAdmin, Director of Sales at Best Western Bradford Guide Post Hotel, responded to this review
Good Morning Michelle,
I would like to apologize for your unpleasant stay, however here at the Guide Post Hotel, we do not have any leisure facilities including, Jacuzzi, swimming pool, gym etc.
If you would like to contact us directly regarding your stay to ensure you are reviewing the correct hotel, that would be great.
My email is [email protected] and we can resolve this matter.
Thanks,
Chloe Ellis
Sales and Marketing Manager.

"Rachael and Mike's wedding"

5

Brenda M, Leeds, United Kingdom
28/05/2017

We attended Rachael and Mike's wedding two days ago and apart from having a fantastic day we thoroughly enjoyed our overnight stay. The food at the reception was lovely and tasty served by friendly and polite staff who all looked as if they were enjoying the day as much as we were. Our room was comfortable and had everything we needed.. The food served at the evening reception was again first class as was the breakfast which we both thoroughly enjoyed, a real credit to all involved.

GuidePostAdmin, Director of Sales at Best Western Bradford Guide Post Hotel, responded to this review
Hi There Brenda,
Firstly, thank you for choosing The Best Western Guide Post Hotel for your recent stay.
We hope you enjoyed your time at the wedding as well as your overall experience at the Hotel.
I thank you for your kind words and will pass these on to all our other members of staff.
We hope to see you again in the near future.
Thanks,
Chloe Ellis
Sales & Marketing Manager

"Great place"

5

PH1Napier, Napier
26/05/2017

Quiet, clean, value for money and nice staff.
This is one of the best places we have ever stayed anywhere in the world.
The water pressure in the shower wasn't fantastic but that is the same most places in the UK.
FYI: There is a Tesco on the corner of Huddersfield Road and Netherlands Ave (two minute walk from the Guidepost - thought I'd mention it because we only knew it was there when the taxi drove us past it on the way to the airport!)

GuidePostAdmin, Director of Sales at Best Western Bradford Guide Post Hotel, responded to this review
Hi There PH1Napier,
Firstly, thank you for choosing to stay with the Best Western Guide Post Hotel, Bradford.
We hope you enjoyed your recent stay with us.
All of us at The Guide Post appreciate your kind words.
We hope you see you again in the near future.
Thanks,
Chloe Ellis
Sales & Marketing Manager

"Another wonderful stay "

5

13/05/2017

Having stayed here on a few occasions with business I can happily say it's one of the nicest hotels available.
The staff are really friendly, which is great as staying away inyour own can get a bit boring at meal times!.
The food is fantastic, always clear my plate!
There is ample parking either directly in front or a locked car park across the road,and WiFi available.
Rooms are a decent size and come with lovely complimentary biscuits n bath soaps!

GuidePostAdmin, Director of Sales at Best Western Bradford Guide Post Hotel, responded to this review
Hi there Donnamh1987,
First of all, thank you for choosing the Best Western Guide Post Hotel for your recent stay.
We are glad you enjoy your stay with us and we cannot wait to welcome you again.
Thanks,
Chloe Ellis
Sales and Marketing Manager

"Lovely hotel."

4

09/05/2017

Room was very well presented, light and fresh and a good size. Restaurant was good witha decent menu and specials every night too. Breakfast was cooked fresh or continental style was available too. Lovely hotel and would recomend this to stay at.

"Not Only The Worst Night's Sleep Ever"

1

billlinc0ln, Lincolnshire, United Kingdom
07/05/2017

Stayed at the hotel two nights ago. When booking, requested a room that was away from noise and traffic as my wife is a light sleeper. We were allocated a room at the end on the ground floor as it was according to reception, the furthest point away from the function planned that night. What the hotel did not cater for was that function guests were given rooms next to ours!
This resulted in consistent loud opening and closing of doors and guests talking in the corridors from 12:00am until 4:00am. Sound proofing appeared to be non existent between our door and the corridor.
To cap it all, the TV was not working in the morning and the WiFi was atrocious maximizing at only 6.0 Mbps 6 o'clock in the morning. Hasten to add, we will not be staying at this hotel ever again.

"quiet but pleasant stay"

4

ray h, Dumfries, United Kingdom
06/05/2017

Booked one room for one night without any meals as I found the price of breakfast a little too high (£10) apart from this the room was adequate with all the usual tea/coffee/tv etc. The hotel was very clean and at the time of visit, very quiet which was ideal as weddings and parties are held here. Our bed was very firm in room 2 not sure if all beds are the same.

"Great for work"

4

skybluesSteve, Solihull, United Kingdom
15/04/2017

Silly cheap £56 for a nights B&B, room is old-school but clean, only downside is no where near any restaurants or pubs and the hotel bar is pricey and have eaten at hotel on previous visits was ok at best.
Wi-fi was free and worked great, breakfast was ok, staff were friendly would recommend on value alone,

"Coach trip "

5

Martin P, Telford, United Kingdom
10/04/2017

Stayed here one night while on a coach trip. Had a great evening meal staff very friendly especially Cora Sellars, a young lady who seems to do so much. Room was comfy and clean and spacious. Breakfast was ok and tasty. All in all a good hotel.

"With friends"

4

trish h h, Bradford, United Kingdom
24/03/2017

Breakfast on the sat was great, not so good on the Sunday though!! Less bacon from one day to next!!. Struggled most time to get somebody to serve us at the bar!! Very noisey in room below us but all in all not a bad stay

"Stayed for a family celebration"

1

23/03/2017

We stayed at this poor excuse for a hotel and paid for a full nights sleep but due to the howling sound coming from the windows we got no sleep neither did any of our family members in three other rooms when we asked for a refun due to not getting what we paid for we only received money back for two rooms the general manager Sue Barnes was not interested in even seeing me when I complained. The view from our rooms consisted of a brick wall. We had a meal in the restaurant for 13 people on a Saturday evening and there were only three other people dining the whole night. The menu was very limited, the service was very slow the person running the bar was the same one checking so the wait time was ridiculous.In general whole place was run down under staffed and a poor imitation of its former self. I think I had better stop here as I could go on all night.

"Good value "

4

lee a, Sheffield, United Kingdom
28/02/2017

We was in need of somewhere close to my daughters house as visiting so decided to stop over as got a good deal through the best western winter deal website. Paid £56.00 for 1 Saturday night for 2 in a large double including full English breakfast which was very nice. The room was large with tea/coffee making facilities included and a very comfortable bed. The staff all seemed friendly and helpful with a welcoming reception area. The bar area also looked nice but already made arrangements to go out nearby so not used.

"1 Night stay over"

3

_smgelder, Cumbria, United Kingdom
19/02/2017

We have stayed before and had many gatherings here and all has been good, this time wasn't to bad the room was clean and comfy we did feel the staff weren't as friendly though...
My hubby ordered room service and paid for 3 portions of chips that came in one bowl .. we are not greedy but there was just over a handful and the cost was £7.50... we did mention this and the staff member said they are tight here !!!!!
We were also woken up about 6.30am by people having a full blown conversation outside our doors - No other rooms were down this corridor so we presumed this was staff members...

"Very average & noisy "

3

27/11/2016

We stayed here for a couple of nights recently for a wedding . We didn't opt for breakfast and had room only . The room (no 34) was a decent size and clean .
We found it warm enough once we'd turned the heater up , staff are friendly too .
The only downside is the lack of sleep we got due to the poorly sound proofed rooms ! We were kept up late by people in the neighbouring room laughing and their tv ! Then woken early in the morning by others in the corridor outside .
The wedding itself was ok but meal very average and no better than most wetherspoons ! And we were horrified at the amount the wedding couple had paid for such a very plain meal you could have got anywhere else for about 12 quid !
Not the most exciting place to stay and probably wouldn't recommend to anyone else .
Sorry !

"cold room with no heating"

2

413sebby, Bradford, United Kingdom
23/11/2016

I arrived in the early evening. Reception was professional.
My room was a good size. The bathroom was excellent (clean, bright and modern)
Coffee and tea facilities with biscuits.
Good selection of channels on the TV
The weather was cold and snowy/rain
When I arrived the room was pleasantly warm. At 10pm the heating went off. I rang reception to be told that it was on a timer and was off 10 - 5. By 11pm the room was freezing cold. There was no inroom thermostat. I put towels from the bathroom on op of the bed to get some more heat.
When quizzed the next morning the guy at reception just smiled and said there was nothing he could do.
The next night was even colder. I left my shirt on in bed!
By the way I don't recommend breakfast. Not good value at 9 pounds. There's an excellent cafe just up the road.

"did the job well"

4

emeles, Chelmsford, United Kingdom
15/11/2016

I had a meeting in Bradford and needed a hotel where i could get a late check out as my wife would remain until i returned. Originally I was quoted a cost for the late check whereas when I did check out (two hours late) the charge was not applied. Thanks.
On the rooms, we were first given room 7 but this was next to the storage room and noisy so were moved to number 19 where the bed was smaller (but comfortable) and the room quieter.
Very clean room and bathroom was well decorated.
Heating could have done with being switched on before 1800 bit otherwise ok.
Reception was pleasant checking in and out.
Breakfast was basic but as needed.
Overall a good room for the price.

"Fantastic"

5

31/10/2016

Really enjoyed our stay excellent room spotless.Staff extremely professional and polite.A party of us visited everyone commented on him much they had enjoyed their stay.We also had a group meal that everyone enjoyed good food in a nice relaxing atmosphere.

"Pleasantly suprised "

4

27/10/2016

Stayed here for a couple of nights whilst attending a course for work. There were about 18 of us in total, so quite a large group to cater for in one go. They managed very well though, highly organised and we all received our meals at the same time and all hot! We have stayed in several hotels (of 4 and 5 star quality) around the country as a group and this was by far the best. I have several allergies and having mentioned it on the first evening they prepared a 3 course menu for me to choose from for each meal. All of which were superb and prepared with care and attention to ensure I had a meal to the standard of everyone else's and at the same time.
The rooms had everything you'd need and were very clean. The bed was comfy. If I had a complaint it's just that you could hear the people in the rooms either side.
Thank you for a great experience!

"Wedding"

5

25/10/2016

We had our wedding here on Saturday and the staff were lovely and very well organised that our day went without any problems. Sue is brilliant and kept things running throughout the morning
And Laura who continued the day was very professional and again couldn't fault anything. We stayed in suite room 44 and it was beautiful. Abit of a walk but the room was clean and the bed was so comfortable. The breakfast in the morning was lovely and cooked fresh. Would definitely recommend for any couple who are looking for a venue. Superb service. 5* from us.

"Lunch with friend"

5

joeandem, Bradford, United Kingdom
23/10/2016

Went with a friend for lunch and was not disappointed 2 courses for 10.95 the portions were ample sized and delicious i had the pate then chicken and chorizo pie which was so good and piping hot, my friend also had the pate then salmon which she said wad also lovely.. followed by coffee the service was excellent. It had recently been decorated and looks really good. It is definitely worth a visit I would recommend to all my friends.

"Very nice "

4

16/10/2016

I attended a wedding here and I have to say this is a very nice place ! Very clean and modern plenty car parking also we got a good rate for the room we stayed in and the room (no42) was fantastic very spacious and comfortable ! We booked breakfast which was very nice with a lot choice to eat ! Only complaint was the bar which ran out of draught lagers very early on ! Surely when you have a large wedding party on in the afternoon through to midnight this should be a simple task to make sure you have plenty barrels ! Also £3.60 a pint was a little expensive! So apart from that a very enjoyable night!

"Bestst western - Guidepost"

3

Tony D, southampton, United Kingdom
15/10/2016

Staff in the eating and bar are superb - they honestly couldn't do more and look happy are really helpful - some rooms are below expectation, others great - location is challenged - but the attitude of the staff and hence the service is great.

"Strictly average"

3

Fanofcorrie, Norwich, United Kingdom
15/10/2016

Stayed four nights from Friday 7/10/16.
Check in (and subsequent check out ) a doddle. Very efficient, friendly reception.
Room, number 40, small with a view of a brick wall 2 metres away from the window.
Heating good and easily adjusted for comfort.
Bathroom small but adequate. Unfortunately, baths side is quite high so anyone short,elderly or disabled will struggle to get in and out of the bath/shower and there is no handrail for assistance.
Hotel very busy with weddings which meant we were unable to use the bar. Had to stand at side door and wait like schoolchildren to be served and sit in reception area to drink.
This was not mentioned at check in.
Breakfast was fairly good with hot food, fruit, cereals, and continental options available.
Orders for hot food taken and served by friendly efficient waiting staff.

"Very Convenient"

3

psgrimwood, Abu Dhabi, United Arab Emirates
10/10/2016

Located very close to my work place. Clean. Plenty of room. The hotel appears to be busy with "working" people. Car parking outside was only a problem on one occasion. Food was nice, disappointing that condiments come in "tear off" sachets. Check in and check out very easy.

"Buttershaw School Diamond Jubilee Gala"

5

Adrian H, Brighouse, United Kingdom
26/09/2016

The small group organising the event sought a venue for this prestigious occasion. Several places were visited but the Guide Post offered the best best facilities for the budget. An excellent room rate was given for the guests.
The event was booked a year in advance and to the event day the hotel gave excellent service with the planning of the buffet and table arrangements. Sue the General Manager was a joy to work with.
On the day and evening of the event on 24th September 2016 Laura gave us our full attention in helping us set up the tables, balloons, banners and all the other essential bits.
Due to Laura's diligence the evening event went off in splendid fashion. The buffet was superb. Chief guests the Lord Mayor and Lady Mayoress were very impressed. In fact everyone there was.
Well done and thank you staff at Guide Post.

"Nice for one night"

4

Enrico M, Bra, Italy
19/09/2016

I have been there for 1 night for business reasons. Everything it has been fine, only the heating was not working properly ... Boiling apart, it is to be recommended because of its staff kindness and the food quality

"Wedding "

4

jamie1578, Bradford, United Kingdom
16/09/2016

Attended a friends wedding it was good enough fir the night down stairs plenty of room but a bit pricey for the beer but the occasion was one to remember so hats off to the hotel staff for a fantastic night

"Visit to York/ Harrogate"

4

anniew666, colchester
07/09/2016

The hotel was brilliant nothing too much trouble, rooms very clean, food very good, basic breakfast but plenty of it. It was a one night stay with coach trip. Having stayed before 5 years ago it was as good as before.

"Not a nice place to go"

1

27/08/2016

My family and I went to this place for a wedding when we got there the party was down stairs in the basement there is no disable access to down stairs and when I complained that my mother in law was disabled one member of staff said if she can't get down you will have to go home the stairs are steep so we had to carry her down one old lady fell down the stairs and had to be rushed to hospital it's not a good hotel and the staff are rude I would not recommend this hotel to anyone

"Very nice hotel shame about the off duty staff"

5

mbquince2669, Sheffield, United Kingdom
22/08/2016

We stopped here for 1 night as it is close to Bradford for the Alhambra. Very modern inside clean and giving an old apperance outside. Rooms very nice and the bar and reception areas very nice. The breakfast was cooked as ordered which means the food was hot and a good selection of buffet cold food on offer. The only down side were the off duty staff. We were in the upstairs bar when all you could hear were the loud converstations of the staff and swearing and private staff matters which the paying public shouldn't have to hear and i think at least one of them had had too much to drink. It's a shame that this was heard as apart drom this the stay was excellent.

"Helpful friendly staff"

4

bill839, Dublin, Ireland
12/08/2016

Stayed here for a couple of nights on the 9th Aug. The hotel is basic and in need of a little tlc. The carpark is quite small holding about 15 cars. There is plenty of street parking however.
The rooms themselves have a double and single bed, which were comfortable. There is a tv, iron,trouser press, tea/coffee making facilities, bath with shower. Check in and out went swiftly. All the staff were pleasant and helpful. We had a couple of meals in the bar and the homemade burger with chips was the nicest I've had in a good few years. The public areas were clean and tidy. The public toilets were spotless and had a lovely fresh fragrance. However the hand drier didn't work in the gents.
The hotel provided all we needen and would stay again .

"Wedding do"

3

07/08/2016

Stayed here for my brothers wedding booked in for bed n breakfast. Went down for breakfast had to wait about half an hour. My daughter in law went to get some toast while we were waiting only to pick up a mouldy piece of bread I had a glass if orange and noticed a big crack down side of glass
Mushrooms were more or less raw !
Won't be going back there anytime soon

"Overnight stay"

5

raffs2, Whiting, New Jersey
28/07/2016

Excellent Hotel very clean and staff were wonderful. We ate there for dinner, and breakfast everything was very good. Would definitely recommend this hotel. We took a chance with making this booking as we were on our way to a wedding in Shipley, and it was on route to our destination the next morning. No trouble finding it.

"Groupon afternoon tea"

5

ELAINE B, Otley, United Kingdom
27/07/2016

Quite a strange location on a main road near an industrial estate.
A few parking spaces at the front and then on street parking.
Independently owned and run business. Large spacious reception where we were directed to the bar. We were seated near the window (only 2 other ladies in). Gorgeous decor with purple flowers and serviettes on each table. Extremely clean and tidy with a friendly lady server. Requested cheese and tomato sandwiches for me which was no problem. Got 3 fingers plus 3 of tuna and 3 ham salad all in delicious bread. Caramel slice, bake well slice and scone each with jam, cream and some kind of fruit purée all served in little pots on a 3 tier slate. Excellent food and service in a beautiful hotel. Super main menu as well with a loyalty card scheme where the sixth meal is free. Ignore the odd location and try it as its excellent.

"Excellent Hotel"

5

steve p, Bradford-on-Avon, United Kingdom
24/07/2016

The staff here make this hotel and you feel friendly.
Although the hotel is out of Bradford and on a part industrial centre and part housing estate the great nights sleep you get is great as there is hardly any noise plus the double glazing takes away the remainder. I woke each day very refreshed.
Breakfast good choice and the evening meal was home cooked food which was worth the wait.
This hotel has 13 ground floor rooms which is worth knowing as this hotel has no lift. There is also a ramp to the front door if you cannot manage steps.
I recommend this hotel for anyone visiting this area with great links to the M62 (5mins) and the same from the centre of Bradford.

"Good table service. "

3

21/07/2016

We went with some friends for dinner and it was a delight to find the restaurant was air conditioned! Food was fine but very average and the ice creams two of us had were tasteless. The house red is probably best avoided. However our waitress was fantastic and very helpful. Would go again, especially in a heatwave but definitely overpriced for the "tea" it was.

"Christening Celebration"

5

JOEA500, Shipley, United Kingdom
03/07/2016

We attended a christening today at this venue, It was perfect for the occasion, the room was a good size, with dance floor and small bar but more than adequate. the service was very good , efficient , polite and well mannered bar staff kept on top of the job all day . The best part about this event was it was my nephews babys christening and they have been very careful with there overheads so did the catering themselves and did a fantastic job of it , I think it is really usefull to note that the hotel lets guests do there own catering arrangments and the room costs only £100 from 1pm till 8pm on a sunday . The venue was also very well decorated and of a really good standard with ample car parking spaces over the road as well .

"Guide Post"

4

bobandpam1973, Newcastle upon Tyne, United Kingdom
02/07/2016

Very low cost, but a good quite and comfortable hotel. Breakfast very good, bed comfy. Will use again even though there are no evening meals on Sundays. Pub 200yds away good food. Great value for money

"Anniversary Celebrations"

4

Rachael T, Hereford, England, United Kingdom
19/06/2016

Visited and stayed at this hotel in June 2016. Upon arrival we were able to park at the front of the hotel. If full additional parking is just over the road. Booking in was quick and efficiently carried out and we were soon in our room on the 1st floor. Accessed by stairs no lift to these 1st floor bedrooms. Room clean, tidy and kitted out with the usual hotel attire. Bed was extremely comfortable with plenty of pillows. We attended a function in the evening in the Spa Bar and bar staff were very good. Breakfast on the following morning was excellent with a good choice of drinks, cereals and full English breakfast. Staff again excellent and efficient. Wouldn't say it's set in a lovely location as industrial units are opposite but a great base for us and the usual standard you would expect from a Best Western Hotel.

"dissapointing"

2

richpoch, Wellingborough, United Kingdom
12/06/2016

Room was okay ,but lots of noise outside from wedding party. We paid for a room for 2 people but only had toiletries and cup and tea/coffee/milk for one person. told reception and were given 1 cup and one spoon! so had to share shampoo and soap. Sounds a small complaint but annoying not to be able to make ourselves a morning coffee.

GuidePostAdmin, General Manager at BEST WESTERN Bradford Guide Post Hotel, responded to this review
Good Afternoon,
Sorry you had to ask for an extra cup, and didn't get the shampoo and soap, we had a new housekeeper started that day and this was obviously missed. This has now been rectified. Sorry again

"Basic Hotel"

3

Ramsden85, Manchester, United Kingdom
09/06/2016

I stayed here for two nights midweek as part of a stay with work. The hotel is basic and in my opinion not to the usual class of the Best Western brand (I have stayed in a few, and even got married in one!).
The hotel is basic, without lifts to the upper floor. The rooms are spacious with decent amenities, and a good sized LCD TV on the wall. It was hot during our stay and the lack of air conditioning or fans in the room made it feel very stuffy and uncomfortable.
The bar is reasonably priced for a hotel, £3.60 for a pint of strongbow. The restaurant had some lovely waitresses very attentive and polite serving, very different to the impression from the bar staff.
The restaurant food was standard, although none of our group of 16 rated the starters as any good, and at breakfast the sausages are a must leave alone. That being said breakfast was cooked fresh for you and there was enough choice to totally avoid the sausage and be satisfied - you have been warned!
The hotel has about 5 parking spaces at the front of the hotel, with optional spaces on the road directly opposite and a bigger car park further across the road.
Overall the hotel was fair, it didn't rock my world and the service was average but i slept okay and that was the purpose.
Any questions feel free to inbox me.

"A good place to stay"

5

Keith B, boston, United Kingdom
04/06/2016

Caring, responsive staff who made you feel welcome a standard of service rarely matched else where in the Best Western group. Food was good, room very good and it felt like the staff cared. Hotel also in a great location for onward travel

"Engagement party"

1

daniel2101, Bradford, United Kingdom
01/06/2016

Unfortunately the resident DJ ruined our night by not listening to his brief from us about music to play. We were promised they would not use him again.
This is not what we saw the other day when he ruined another couples wedding day.
Awful!!!!

GuidePostAdmin, General Manager at BEST WESTERN Bradford Guide Post Hotel, responded to this review
Good Afternoon,
The DJ that played at your Engagement party has got future bookings at the Hotel, on Saturday he was booked private for a Ladies Night event.

"Check events on your date"

1

Stephen T, Chester, United Kingdom
28/05/2016

Before you stay at this hotel be sure to ask what, if any, events might be on the nights that you intend to stay. While the hotel and room facilities are quite reasonable, if there is an event on you have little chance of getting any sleep before at least 1am.
I was called by reception over four hours before I arrived to check if I still intended to stay as they were turning away guests. It might have been nice for them to inform me at that time that there would be a wedding reception on until the early hours of the morning in the function room across the corridor from my allocated room. If they were so desperate for empty rooms they could have given me the chance to opt-out of a sleepless night and inflict it on some other unsuspecting victim. I would have shifted my stay to the Day's Inn a couple of miles away. This is the second Best Western hotel I've stayed in. It will be the last unless I have no other option.

"It is what it is"

3

27/05/2016

From the outside the building could do with a touch up here and there and parking can be awkward buy your not sleeping outside.
Booked at short notice (very very very short) and yet on arrival staff had all the paperwork out ready and sorted which made check in easy and I was soon in my spacious room.
Comfortable and clean and what you would expect from a Best Western.
Food was OK but staff seemed to be doing 101 different roles but when serving where delightful.

"Comfortable and well presented"

5

Jon B, Warwick, United Kingdom
27/05/2016

Don't be put off by the exterior, this is a modern well run hotel that has pleasant well decorated and furnished rooms and a good range of facilities. Very pleasant stay and would definitely use again.

"One night B&B"

5

sue b, Dunstable, United Kingdom
23/05/2016

No problem of a place. Not too easy to find but sat nav did the job. Thought it would be noisy there was a wedding there but my room was 2 fire doors in and the sound did not get through At All - I was pleasantly surprised. Good night sleep. Good breakfast

"Bronte Country Stay"

4

578brian, Salisbury, United Kingdom
18/05/2016

My wife and I chose to return to Bronte Country, after a 3 day visit in the early New Year. We stayed at another Hotel then, but chose the Guide Post this time. A quirky Hotel, and as usually expected from a Best Western. The bed was very comfortable; we'd like to return, but will make sure we book in at an earlier time, to aim for the upgrade!! It was out of our hands for us arriving late. We won't do so again.

"Lovlely "

5

14/05/2016

Greeted by 2 lovely women on the desk got into room and noticed they'd put us in the wrong room went back to reception and was sorted within seconds. Room was nice and modern. Very nice hotel had a function here and function was good also would come again if needed :)

"Excellent service, traditional hotel with personal touches"

5

Hayley B, Northamptonshire, United Kingdom
29/03/2016

Lovely hotel, centrally located & very clean & comfortable.
Pleasant reception received from all staff & superb breakfast served in the room at a small service charge.
Fairly centrally located & with off road parking.
Free wifi available

"Great Weekend in a Warm Friendly Hotel"

5

DB1107, Northampton, United Kingdom
29/03/2016

Greeted at reception with a smile and a polite young lady, better still our room was ready early for a surprising early check in (just the ticket after a 3 hour drive ). The room was spotless with good décor and a tray full of tea/coffee etc.All staff that we came into contact with were pleasant and courteous, we took advantage of room service for snacks and breakfast in bed..not only was it spot on time but piping hot, plentiful and well presented...well worth the £4 service surcharge. We had a lovely Easter Weekend in a very pleasant hotel in Bradford. Will definitely book again.

"Great night stay"

5

19/03/2016

Room which we stayed in was very comfortable,tea and coffee faculties in the room ....
Had a very nice cooked English breakfast..
The staff made us welcome and they were very friendly definitely stay here again

"Mr holt"

5

debbie l, Preston, United Kingdom
16/03/2016

Had a lovely stay
A pleasant clean hotel kept warm , it was cold and wet when we stayed the rooms were large with great facilities nice staff .
We are planing to stay again later in 2016 we will use as a base for our visits to Bradford as its located away from the centre but easy enough to enter the centre if needed .

"Good Overnight Stay"

4

WakefieldKurt039, Bridlington, United Kingdom
16/03/2016

Decent hotel for an overnight stay.
Clean room and communal areas. Bathroom modern and clean.
Good service from reception staff (we didn't try the restaurant)
(The hotel is dog friendly - £10 per night)
I would recommend and will re-visit when in Bradford.

"A pleasant surprise "

4

Shefchick, Huddersfield, England, United Kingdom
28/02/2016

Our family went for a 60th celebration so a number of us stayed over night. Rooms were clean and tidy and much more comfortable than we expected.
Staff were all friendly and helpful. There was a good choice for breakfast: fruit, cheese, cereal, toast, pastries and a cooked breakfast. All in all a good stay.

"Pleasant stay"

4

Terence S, Runcorn, United Kingdom
23/02/2016

Hotel staff were very welcoming and helpful, hotel was clean and tidy. The location was ideal for our purpose. Would recommend Best Westerns for anyone looking for a quality hotel at affordable prices, they take some interesting properties and refurb to a high standard. Worth the effort to find one.

"A good place to rest your head"

4

Ian G, Reading, United Kingdom
15/02/2016

I booked this hotel as it was within minutes walk from the office that I was attending for training. The hotel is located within the middle of an industrial estate which is perfect for the business traveler as it is noisy during the day when you are out but very quiet a night when you return. The hotel appearance itself is okay if a bit dated, but inside it is clean an pleasant and almost a family feel as you check-in. Check-in itself was swift and pain free although they could have mentioned that the restaurant closes at 9pm so be careful to those business travelers arriving late. Note this closing time also extends to room service so you could be left a little hungry if you leave it too late. The rooms were quite spacious and acceptably decorated but the double beds were not particularly comfortable and far too short. If you are over 6ft your feet will dangle over the ends. The food in the bar areas were just ok if a little bit overpriced for what you get but perfectly acceptable if you don't want to venture out. On the 2nd night of my stay I did venture out to Akbar's Indian restaurant, which is about a mile away from the hotel and had probably the best curry I have ever eaten. Well worth a short cab ride. The breakfast in the morning was excellent with cooked food done freshly to order. In addition there is unlimited coffee, tea, juices, pastries and cereals available on buffet style but unless you are on a diet go for the cooked!!!! Very satisfied with my stay and will stay again on future business trips to the area.

"Decent value hotel but mattress was like a huge slinky"

3

C M, South Shields, United Kingdom
12/02/2016

Stayed here on business recently and really can't complain for £56/night. Couldn't get parked in the full cosy car park so parked on the road just outside and was looking forward to a deep sleep after a red eye start / heavy day . Or so I thought. I have been a memory foam convert for a good few years though so I wasn't quite prepared for the most metallic springy mattress I have ever tried to sleep on. Room was bit dated but clean and adequate. Had evening meal in the restaurant (mind your step), took the chicken fajitas, neither great nor unpleasant but the food prices did seem a tad ambitious. Waitress was really pleasant and professional. I had 2x mini boxes of special K (in one bowl!) and a cup of tea for breakfast the next day. £9 flat fee. Steep. Company were paying though. Phew.

"Nice room but the rest average"

3

Marshwiggle, UK
12/02/2016

Check in was quick and painless. Had to ask to add breakfast onto the booking (£9).
Had a double room that included a small double and a single bed. Room was spacious with a desk, tea/coffee facilities, large flat wall mounted TV and an ironing board/iron.
Bathroom was nicely decorated with bath and shower over.
When I entered the room it was very warm and had to turn the radiator off and open the windows. There is no air conditioning.
Hotel seemed very quiet when I stayed (no parties etc.), although it was mid-week.
Bar area is pleasant, although prices seem very steep (£5 for a pint of Guinness out of a can!).
Restaurant is nice enough if a little lacking in character. Menu had a good selection and food was ok.
Bar service and restaurant service was generally good, although bar staff were new and had trouble with booking drinks to the room using the till.
There is some parking on the front of the hotel (about 9 spaces plus handicap spaces) and the remaining parking is across the road from the hotel.
Breakfast consisted of the usual choice of cereals, fruit and pastries plus a menu of cooked items including full English, kippers etc...
Tea and coffee was available from 'urns' (didn't have either so don't know what they were like).
WIFI is free inside the hotel and seemed ok for speed.

"nice"

3

Mark D, wsm, United Kingdom
10/02/2016

nice small hotel, bit of a strange location but a nice quiet hotel with plenty of parking. rooms are okay and staff are nice. its Bradford so don't expect to much. traffic in this area is dreadful so takes an age to get anywhere.

"PETS ARE WELCOME"

5

Ken M, Dunfermline, United Kingdom
05/02/2016

This was our 2nd attempt to make a reservation having been told to cancel our booking at the Chevin End Guest House in Ilkley as we had 2 dogs.
We booked 2 rooms for 2 nights for 2 adults and 2 dogs and then phoned up the following day to confirm everything was fine which it was.
The hotel as a whole was very clean, the rooms were comfortable and the staff were all very helpful and friendly, varied choice for breakfast which was very enjoyable and the evening meal was also of a high standard.
All the staff were very accommodating towards the dogs, Irish Setters, and put no restrictions on them at all.
Only slight criticism was the lack of parking available but it would certainly not deter us from staying again so would definitely recommend this hotel.

"Overnight stay"

4

108Bubbles, London, United Kingdom
28/01/2016

Very friendly and helpful staff who are particularly attentive in reception. If you book breakfast tell them when you arrive/book as it is cheaper for a cooked breakfast that way(£9:00p).
Breakfast was plentiful and served promptly - I had scrambled egg with smoked salmon. Tea was fine for me but weak. Coffee for husband fine.
We also had dinner as it was reasonably priced but the issue was the waiting time. It took an hour and a quarter for us to be served with and eat starter (taco chips with salsa -not very arduous) and the main meal. We are not slow eaters! For this reason we did not take a dessert. The food was hot and plentiful but the neighbouring table of 5 had to wait ages for all people to be served, so I imagine that the first 3 had lukewarm meals until food for the other 2 arrived.
I felt this was a shame as the waitress was very helpful and was clearly doing her best, the restaurant was beautifully set out with a waiting area in the adjacent bar.
Finally there were a range of books in the restaurant which were very interesting because they were so old (I found a 1936 map of the area in London in which I live!), largely encyclopaedias and reference books, but some novels by Alistair Maclean too. - It certainly wiles away the time if you are not in a hurry!

"Disappointing"

3

ACM52, Bradford, United Kingdom
01/01/2016

I went in a party of 7 for breakfast on New Years Eve. The service was slow, the white bread was moldy (it was replaced), some of the continental breakfast items were a bit 'tired', the cooked breakfast was good and there was plenty of tea and (weak) coffee. It was a bit disappointing and we won't be returning anytime soon. The place itself is bright and airy, and clean. The staff weren't very attentive at all unfortunately.

"well worth it"

5

peter h, Halifax, United Kingdom
29/12/2015

both me and my disabled 74yo mother wanted to o something different for xmas, and oh boy was worth every penny, staff friendly and not in your face asking if everything's ok whilst you having your meal, rooms deff ok except the ones facing the industrial park hahha, we had xmas dinner and was worth every penny and all local produce.

"Small and friendly"

4

Paul H, Mollina, Spain
18/12/2015

Stayed here for 4 nights for a family party that we had in the lower function room. The staff couldn't have been more helpful, the bedrooms are very pleasant and the breakfast superb. Didnt use the restaurant in the evenings as prefer the curry houses and local eateries. (Family lived in Bradford before we all moved to Spain). The only down side is the price of drinks at the bar, rather expensive. Taking all into consideration a great place to stay.

"First visit"

3

13/12/2015

Fine room. Pleasant and helpful staff. Good food....but, as stated by another reviewer, check before you book about parties downstairs or you will be up till 1 am with the noise. Our radiator shook with the vibrations.
Shame as everything else was ok.
Check out the Royal. Great pub food near by.

"Shoddy hotel "

1

zoofroley, Bridgend, United Kingdom
13/12/2015

Had to be moved first nights due to our room being next to the function room and the
music being very very loud finally moved to a freezing cold room where there is no heat in between the hours of 11amand 5 PM unable to use the bar or restaurants due to there being a private function and creaky floorboards in room and mattresses seen better days you could feel the springs in your back and the bed was Lopsided
In serious need of a re-Ferb
Will not be staying there ever again

"pleasant venue."

4

Goron58, West Yorks
06/12/2015

There were a dozen of us for a pre booked private function.Also in thè same room was another larger group.There was a pleasant atmosphere and the room was nicely decorated for the Christmas period.In an adjacent larger room was another large function in progress so I imagine the kitchen staff must have been really busy. However, the young waiting staff did a good job.We had three courses consisting of various starters and then the vegetables for the main course were served from platters. Everything was nice and hot and nicely cooked.We had a nice selection of sweets followed by coffee and a mini mince pie. Of course there were complaints about various issues such as the service was slow for some and some didn't like the way some things were cooked but you can't please everyone all of the time.All in all it was a good meal and the young waiters coped very well.

"A pleasant surprse"

5

ian c, Glasgow, United Kingdom
30/11/2015

My wife and I stayed here for two nights as part of a coach party.
The hotel was really nice and the staff couldn't be more helpful, the room was fine and the bathroom was really first class.
When we first saw the dining room we were surprised to see the tables were set with Christmas crackers and party favours and we thought that wont be for the coach party but we were wrong the staff had gone that extra mile to make us welcome , not like some hotels that treat coach parties as second class clients. The food was good with a good choice and even turkey and Christmas pudding,a really nice touch
All in all a nice hotel good food and a special mention to the young serving staff who couldn't be better and to whom nothing was too much trouble
Ian and Lil

"Avoid room number 25 and 24"

1

Isabel B, Scotland, United Kingdom
29/11/2015

Just returned from staying at this hotel hotel was clean , meals were good but unless you want to party and have a disco and join in with the languish you are subjected to hearing in your room till 1 30 am avoid these rooms.

"Very pleasant indeed..."

4

Simon H, Redhill, United Kingdom
24/11/2015

I stayed here for one night and really enjoyed the experience at this lovely hotel.
The hotel staff were all really good and always dealt with customers to a high standard.
I had a double room which was clean, spacious and very comfortable. A good nights sleep was had.
I had an evening meal in the restaurant/bar and thoroughly enjoyed the Cajun Chicken. Again the staff worked hard and the service was great.
I will stay again if I'm up in the area. Great value...

"Poor hotel with confused staff"

2

groovyjo, Birmingham, United Kingdom
23/11/2015

Stayed here October 2015. Paid just under £60 for 1 night for 2 people (breakfast not included).
On check in we found the room very basic, very small, with a small and uncomfortable bed with a mattress which was extremely thin. We asked to move rooms. On 2 occasions we were told that we couldn't move rooms because the hotel was fully booked out. We offered to pay an upgrade for a better room but were told that there were no other rooms available in the hotel.
After being in the room around one hour we started to smell a strange odour coming from the bathroom drains - a cross between sewage and vomit. We complained and this was investigated over a period of around an hour.
We were happy to receive a refund and go else where but we were relocated to another room (in an already fully booked hotel...?!)
Where they found this room is beyond me, as we had already asked 3 times to be moved and were told it wasn't possible - either several hotel staff were lying or we were put in another guests room - leaving them to endure the smell...
Our room location was much better, a nice sizable bed and much better décor (by passing the dirty toilet that was left to greet us)
Our night wasn't great as we were situated around a busy area with guests talking and banging doors until the early hours but this is something the hotel cannot really control.
We checked out early the next morning. I did complain to the hotel directly but we had a standard response from the manager saying they were sorry and that the staff weren't lying - but we still never got an explanation to how a room can magically appear...
As we have close family living in the area staying in a nearby hotel is a common occurrence for us and we now know for next time to stick with a Premier Inn rather than a unsatisfactory, dated and lying(?) hotel.

"Fairly average, with friendly staff not totally compensating for small rooms and terrible internet"

3

bob_the_moo, United Kingdom
19/11/2015

Stayed at a couple of Best Westerns recently, and this one did feel more solid. On arrival though, walked down a cold corridor past the dining room, down to a room which had a tiny single bed, a desk and not too much else. If anyone had tried to make it feel less like a cell then they had failed! It was warm though, and the bed was comfy – not too soft. The staff are friendly but some of the services frustrate. I didn't try eating there in the evening, but cooked food in the morning seemed like a big challenge – even though the dining room was near empty, it took 10-15 minutes to have two poached eggs on toast (one morning after 15 minutes I had to give up waiting and head to work).
The biggest frustration for me was that, as with the other Best Westerns, the offer of free wifi was a false one – it was free, but on all 3 devices it was one bar at most, and lost connection every minute or so. Perhaps not a big deal, but staying there for work and not being able to connect to anything is really a big inconvenience. I will stay here again, but hopefully they can sort out some better wifi coverage of their rooms, and I'll be sure to try to get a better room than whatever I had this time.

"Lovely for a small wedding!"

4

WOOTTONITE, NORTHAMPTON
04/11/2015

Stayed for one night for a wedding taking place at the hotel. Rooms were lovely and comfortable although a little bit too hot (it was mild for October).
Staff were very good and attentive. Food was excellent. The Poppy room for the service was lovely and very well set out and was ideal for the size of the party. Bar was a little small but there was extra seating in the foyer/reception area.
Would definitely recommend!

Lynsey M, Front Office Manager at BEST WESTERN Bradford Guide Post Hotel, responded to this review
Thank you for your lovely comments about our Hotel.
We hope to see you at the hotel again soon

"a reunion dinner"

2

Monica P, Harrogate, United Kingdom
01/11/2015

we did not stay overnight , just had dinner in one of the spacious function rooms.
Staff were attentive , sadly some of the food was poor .
Choice from a set menu , £24. The pate was tasteless and bland , three folk sent it back as unacceptable , sadly nothing else was offered neither was there an apology or bill reduction .we had requested a bread roll with the pate , this caused quite a stir as a bread roll apparently is not served with the 2 quarter slices of toast !
The beef was very tender, salmon nicely cooked ;well cooked vegetables served by staff .Lemon tart was drizzled with a sweet mango coulis ? why ?Custard was requested for the sticky toffee pudding , one cheese and biscuits sent back due to mould on the red cheese .
Could not describe it as good value for money . No thank you , never again .

Lynsey M, Front Office Manager at BEST WESTERN Bradford Guide Post Hotel, responded to this review
Thank you for your review, and I am sorry that you felt you needed to mention the quality of food at the recent function you attended.
At the BEST WESTERN Bradford Guide Post Hotel we aim to provide the perfect venue and dining experience for your celebration. I am sorry that on this occasion your experience fell short of our usual high standard.
The pate that you mentioned was made using fresh ingredients the morning of the day prior to your visit. The pate was served to other diners attending other functions in the hotel, including a Wedding Party, which we received compliments from regarding the pate, however I understand that a subtle flavoured pate may not be to everyone's taste and am again sorry that you did not enjoy the flavour.
The Lemon Tart was served with a sweet lemon coulis, and as the menu states, sticky toffee pudding is served with traditional toffee sauce. However, upon request a different accompaniment can always be served with any dessert.
I am concerned that you feel the cheese platter of stilton, brie and cheddar included mouldy cheese. We take great pride in our hygiene standards within the hotel restaurant and have received a 5 star rating for our overall cleanliness, storage and hygiene in the food preparation areas, kitchen and restaurant for a number of years.
I would like to take the opportunity to thank you for bringing this to my attention, and if you would like to discuss this further then please do not hesitate to contact me direct at the hotel.

"Best Western Bradford Guide Post Hotel"

4

22/10/2015

The hotel is clean and comfortable. It is situated in a strange position near an industrial estate. However just 500 yards away is a lovely village with a good pub. The Hotel is comfortable and clean and the staff are helpful and friendly. Breakfast was good. We had an evening meal one night which was o.k. The menu didn't change whilst we were there. However its good value for money.

"enjoyable stay"

5

Jason W, hereford, United Kingdom
19/10/2015

lovely clean friendly hotel where nothing was too much trouble. informative staff. excellent value for money. Really good night sleep and excellent breakfast which was cheaper when booked at same time as room. Would stay again and highly recommend :)

"Oh Dear......"

2

fatmanpauluk, Telford, United Kingdom
12/10/2015

Having worked a 10 hour shift that finished at 7pm then home to change, a bite to eat and then what turned out to be a torturous 2.5 hour car journey along the M6 and M62 to this hotel. We arrived at little after 10pm. All we wanted was a to have a drink in the bar and retire to our room to get a peaceful nights sleep before leaving in the morning refreshed before attending a Christening locally.
Tired and weary we entered the hotel. No cheery welcome, just a young lady who really didn't want to be there on a Saturday night and was really hoping her shift would finish very soon. Had the hotel had their way peace and quiet would not have been on the cards until after 12.30am when the Engagement Party in the function room was due to end. The receptionist did apologise in advance that there may well be some disturbance. OK we can live with a dull bass thud but they attempted to put us in a room that was less than 15 feet away from the open function room with a very loud disco. As we got to the room door, after running the curtain of cigarette smoke, there was no way this was going to be acceptable. We returned through the curtain of cigarette smoke to reception and made our feelings known that that room was unacceptable. With a huff and a puff she vigorously clicked the computer and finally came up with a room.
The room was spacious with a flat screen TV, 2 single beds pushed together to form a super king size bed all covered with set of bedding. The bathroom was exceptionally clean and very well maintained. Most importantly it was acceptably quiet.
We popped back downstairs for a drink in the bar. Served quickly but drink prices are high. £6.60 for a John Smiths and a pint of Draught Pepsi. Whilst we drank a new bar person arrived. He attempted to pull a pint of Fosters but the barrel had run dry but rather than go and change the barrel admitted to a guest that he didn't know how to do it and would need to get the duty manager to change it. For a purported higher class of hotel employing people to work a bar without basic skills of serving and cellar procedures is unacceptable. it would have taken less than 2 minutes to do instead of the 8 it took due to the bar person having to phone to get someone to do it.
We retired to our room for peaceful nights sleep and awoke refreshed and after having a refreshingly hot shower departed for our day of celebration.

"Good"

4

SIXOCLOCKTICKET, Hook, United Kingdom
05/10/2015

I stayed here on business for a few nights and had a very comfortable casual enjoyable stay. Convenient for Bradford, good rooms, nicely kept and good breakfast but some of the corridors were a little overheated. There a few parking spaces in hotel grounds else there's a free car park across the road.
A short walk takes you to Harold Park which is lovely in the mornings.

"Spot on location for further travels and good standard of facilities"

4

Stuart R, St Austell, United Kingdom
29/09/2015

Stayed here for two nights. Travelled here from Gateshead for business in Bradford on Tuesday. Went to watch football on Tuesday evening in Preston then stay at this hotel again before driving to Immingham on Wednesday.
Managed to do all this from the hotel's location. Indicates the great links it has.
Staff were very welcoming.
Breakfast was good. Not the best selection if you don't want a cooked breakfast and not great value either if this is the case.
Room was lovely. Bed very comfortable.

"Wedding"

5

21/09/2015

Had our wedding reception at the hotel the staff were all brilliant the day and evening buffet's were both excellent and the room we were given for staying over night was really nice the manager sue was really helpful and stayed until the small hours of the morning to make sure everything ran smoothly. I have to apologise for one of my guests who gave her a hard time for a really trivial matter and was offered a more than necessary resolution to his complaint but still moaning about it. My opinion is he's a professional moaner. But my wife and I were more Than happy thank you. So were most of our guests we've had a lot of people on social media saying they had a great day

"Good"

3

Ferne B, Manchester, United Kingdom
19/09/2015

The room was nice, spacious, bathroom was clean and airy.
No lift in the hotel so taking suitcases up quite a lot of stairs was a bit of a pain.
Staff were friendly and one member of staff helped take our suitcase up.

"Convenient, friendly and comfortable"

5

Mark M, Warrington, United Kingdom
08/09/2015

This is the second time I have stayed at this hotel. The fact I returned indicates I was happy with my previous stay. This time, I found it spot on.
I was travelling for business, so after a long day, appreciate a speedy check in. This is exactly what I got. Not only that but I was expected, my name recognised by the receptionist who was clearly on the ball - all very efficient and friendly.
I had a large, comfortable, well furnished room. Good TV, dressing table and separate desk - and a lovely bed. The bed was a good size and SO comfortable - and (this is where many hotels fall down) - the pillows were also excellent. Huge bathroom (which was spotless), with really good shower. This really was a very comfortable stay.
Good free Wi-Fi reception in the room and throughout the hotel too.
Meals are served in the bar or restaurant (same menu - choice of setting). More than ample choice of meals, at a competitive price. Meal was quickly served and was really tasty. The staff were really working hard - and again very friendly. Young waiter (Matt?) seemed to do everything from greeting customers, serving at the bar, taking orders, serving meals - doing all this and to a high standard.
Breakfast served in the restaurant was really a very good standard. Choice of continental fare...and then a cooked breakfast menu. The full English breakfast was excellently cooked and piping hot. Very tasty indeed.
The hotel is conveniently located for M62, M606 and Bradford. small car park immediately in front of hotel - and a huge car park immediately opposite.
If you want a countryside hotel with wonderful views you don't stay here. If you want excellent value, convenient location, comfortable rooms, good food and friendly welcoming staff, then you should stay here.