Interruptions / disconnections

Interruptions can occur if the data transmission rate of the network connection isn't sufficient for the affected stations. To avoid stream interruptions caused by a slow internet connection altogether, you can raise the buffer time. The buffer can be found by visiting your iOS device's 'Settings' directly, scrolling down right to the bottom to 'radio.net' and clicking on 'Buffer time'. The higher you set the buffer time, the less likely it is that stream interruptions will occur. The initial playback could, however, as a result take a moment longer to load. If the interruptions persist despite having a stable internet connection and having raised the buffer time, please contact us via the support button in the Feedback & FAQs section with details of the affected stations.