MSRP:

$277

Overall Rating: 2.35

Another product by Gold's Gym in their Stride Trainer 300 Series. This machine has little to offer.

Falling a little short behind the Stride Trainer 350, it is still one of the best entry-level ellipticals you can find with a pretty awesome $277 price
tag. (This is the only good thing we can point out)

A stride that leaves you wanting for more

Just like the 350, it only comes with a 14" stride length. If you like the feeling of climbing up a set of stairs, this is for you. Too short for most
people and the foot pads might stress your knees also.

A major problem with noise

Squeaks and squeals - this is exactly how we describe it. Forget about having a light workout at midnight or else you'll end up exercising your reasoning
skills. You might prevent it with a daily greasing job but won't really matter after a few week's time. We discovered that this is due to some
manufacturing issues. Some of the screws and bolts are over-tightened causing the plastic casing to scrape against the moving parts.

Unstable frame design

A lightweight, relatively unstable frame design makes the Gold's Gym 380 an extremely uncomfortable ride. The drive system is lightweight and tension
system is very poor in quality.

Easy to install but...

Although this machine is relatively easy to assemble (roughly 2 hrs with two people), it sometimes comes with broken or missing parts according to reports
we have had from consumers. It is pretty compact and is good for small rooms so that is one of the high points. Putting that aside, you wouldn't want a
carpet below it since it wobbles.

It says it has a 250-pound capacity...

Even though it has six great workout programs, you won't be using those programs for a long time since the noise will drive you out of the room. If you
really think about it, how could a $277 machine be able to survive a 200-pound person exercising every day for any length of time?

Poor warranty

The factory only gives a 90-day warranty for parts and labor.

Conclusion: A light weight relatively unstable frame design makes the Gold's Gym 380 an extremely uncomfortable ride. The drive system is light weight and tension
system is very poor in quality. Please buy something else.

General Information

Another licensed brand for Icon Health & Fitness. They put this brand in Wal-Mart over the past few years and they have sold like hotcakes! Some of the newer models at the higher price points are on par with Proform and the entry-level NordicTrack units at a bargain price. If you buy their sub $400 units, you are getting what you deserve- a piece of junk for $400.

Quality / Philosophy

Gold?s Gym is produced by Icon, a company with thousands of employees and large resources. The Gold?s Gym models are at the bottom of the Icon quality range. But, their machines have the best design in the business. Icon has a long, storied history that provides an example of how the big keep getting bigger. Icon used to be the mass-market darling because of their cheap prices but they used to have quality to match. These days they put quality into the machines and pack them with features. Icon also has the worst customer service in the business but we rate the machines by the individual machine quality, not the quality of their service.

Outlook

Icon is the largest fitness equipment producer in the world with over $1 billion in sales. If the fitness industry were a solar system, Icon is so powerful that they would be the Sun. In terms of stability they are the best, but overall their customer service isn?t up to the standards of any of the lower volume producers. They promised an improvement in service but the results were more of the same. Although you get a value price for the product, you also get value service so keep this in mind when buying their machines- apparently they price their machines so low in comparison to other companies that they don?t have money left for service. Due to the sheer number of units they produce, we pick up support in many cases where this factory leaves off.