Job Snapshot

Job Description

Overview

ITS ConGlobal is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record. With the acquisition of American Auto Works in 2011 and ConGlobal Industries in 2013, ITS has expanded its service offerings and client base to create a company uniquely positioned to capitalize on the growth expected in the intermodal, automotive and global shipping segments. ITS operates at over 90 facilities with roughly 3,100 employees. We hold long-standing relationships with all major North American railroads, including BNSF, CN, CSX, KCS, KCSM, NS, Triple Crown and UP.

The Human Resources Manager is both a strategic and hands-on role that provides full cycle Human Resources support to multiple sites for our Rail Business. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. Experience and excitement for leading a large hourly and non-exempt population while serving as a valued business partner is critical to the success of this position. Experience leading large associate populations is very important with a critical eye on improving employee engagement, leadership effectiveness, and enhancing the frontline employee experience is important.

Responsibilities

Provide strategic Business Partner support to Leadership and Management

Partner with business leaders to understand the challenges and ensure effective and timely HR support

The ability to create and execute an HR strategy that aligns with regional and organization goals

Lead HR investigations and ensure appropriate outcomes and follow-up

Serve as a strategic advisor and coach to the leaders and managers in the areas of management and development

A true hands-on approach, as well as the ability to successfully monitor the 'pulse' of the employees

Experience with rapid and complex, changing work environment

Passion and experience in developing innovative HR solutions and process improvements; in a fast-paced labor-intensive environment.

Ability to effectively staff frontline / labor positions in an effective manner, in partnership with the Talent Acquisition Center of Excellence.

Strong project management skills; ability to lead projects at a network level to influence and obtain buy-in, and then drive execution and achievement of the right results

Proven ability to engage and interact with a frontline workforce within a Union and Non-Union environment.

Experience working with Union representatives and facilitating the resolution of labor disputes.

Ability to communicate and act with a high level of passion and enthusiasm and be energized by the opportunity to drive HR programs.

Proven project and time management skills with ability to thrive in a fast-paced environment and handle multiple tasks simultaneously

Strong business acumen and analytical abilityAbility to prioritize competing demands and objectives using sound judgment and ability to balance other business considerations. Service orientation, but assertive/persuasive when required.