Likelihood to Recommend

ADP TotalSource

ADP TotalSource is my company's PEO. Being an HR department of one, the support I received from the was worth its weight in gold. They have so many resources already in place that I was able to make use of instead of researching and creating myself. One part of having them as a PEO that I wasn't a fan of, was the limitations we had in choosing our benefit carriers. They had contracts with two health carriers to choose from. So if we weren't happy with rates, there was only so much room to negotiate, at the carriers knew that.

Oracle HCM Cloud

Taleo's strength is also its primary weakness--in my opinion. It's a very robust and powerful recruiting program or ATS--actually capable of advanced features such as position control, multiple users with different access levels from hiring managers, to interview panelists, to outside recruiters. It was onsite when I started with my current employer so it's only after using it for over 2 years that I've been able to learn enough so I can use it well enough to experience appreciation when I log-in instead of something closer to loathing. As an early user I would have rated the program a 3 or 4--having spent a lot of time teaching myself about what Taleo can do and the way I have to use it to get the results I want, I rate it a 7. If I were to use it for another 2 years on a daily basis maybe I'd rate it a 9.

Cons

While the prebuilt reports were great, I would have to contact TS in order to get a custom report. This only happened a few times because like I said, they had a variety of prebuilt reports that fit my needs

iReports was implemented and it became more difficult to find employee paystubs and find YTD pay

Likelihood to Renew

The rating of 5 was provided as I am not a decision maker in the organization with regards to the selection of vendor tools, that being said if I were in a decision making capacity in the organization; TALEO would be my choice for the following reasons:1) Ease of use2) Ease to train new employees on the use of the product3) Great customization options4) Ability to integrate with other enterprise applications

Support

Oracle has an excellent support model. The challenge is in adopting this support model and making traditional IT and non-mature system administrators use this model. In combination with the Oracle Cloud (client) Community, the support is excellent.

Implementation

There is a lot of potential on Fusion. We have reaped about 10% of potential benefits. Especially on Workforce Intelligence, the opportunities are huge. The reason why we do not use the solution at its full potential is not in the product (which is simple and transparent). A roadmap is under construction to bring more of its potential to the end user.

Alternatives Considered

We use ADP simply to to track pay for employees. We really like more of the functionality of Workday as it is really easy to import org charts and track performance. The graphics and appearance of these sections are also really nice! We also use Workday to track time off as it was more popular among employees to use when we asked them to compare more options. However, ADP is much better at tracking pay and because it carries information over from previous jobs, employees really like this as well!

Oracle HCM Cloud is more robust and has less issues in my experience in relation to UltiPro. Oracle's traditional HR/HCM module for E-Business Suite has some strengths as does Oracle HCM Cloud depending on the Companies individual needs and processes