Does a wearable device need a network connection to receive push updates?

Article ID: 360002065327

| Last updated:

October 31, 2018 18:53

Yes, for a wearable device to receive push updates it needs a network connection through the following options:

Without phone connection (WPC) mode

Connect the wearable device to a network by Wi-Fi and receive push updates set by the IT admin through an access point (AP).

Or connect the wearable device to a mobile network.

With phone (Companion mode) — Connect the wearable device to a network through a mobile device when using companion mode.

Note — Companion mode overrides the watch’s Wi-Fi configurations and always on/off policies set by the IT admin since it automatically follows the mobile device’s network connections. To prevent configuration override, you can disable Bluetooth to prevent the user from switching from WPC to companion mode.