In order to help us meet your needs, we would like your opinion
on the quality of the work we have performed for your business.
Please take a few moments to complete the following survey for
us. We appreciate your business and hope you will keep us in
mind for future projects.

Sincerely,

David Holmes
President
Northern Horizons, Inc.

* = required items

Please include the following information:

*Project/Type of Work:

*Name:

*Company:

Title:

*Address:

*City:

*State/Province:

*Postal
Code:

*Phone:

Fax:

*Email:

*1.
What is your overall satisfaction with the
quality of work and customer service?

Very Satisfied

Satisfied

Neutral

Very Dissatisfied

*2.
How satisfied are you with the product and
services in the following areas?

Satisfied

Neutral

Very
Dissatisfied

Cost

Quality

Ability
to meet needs

Schedule

*3.
How satisfied are you with the results in the
following areas
throughout the project cycle?

Very
Satisfied

Satisfied

Neutral

Dissatisfied

Very
Dissatisfied

N/A

Flexibility of proposal

Flexibility
of terms and agreements

Project
Management

Field
supervision responsiveness

Quality
of work completed

*4.
How likely are you to?

Likely

Neutral

Not
Likely

Use our company again

Recommend
our company to others

*5.
How often were you in contact with a company
representative
(Sales, Engineer, PM, Superintendent, etc)?

Daily

More than once a week

Less
than once a week

Never

Not
Applicable

6.
Would you like more or less interaction with
a company representative? Explain below.