topic Re: Verizon Wireless switching between 2.4ghz and 5g PROBLEM in Fios Internethttps://forums.verizon.com/t5/Fios-Internet/Verizon-Wireless-switching-between-2-4ghz-and-5g-PROBLEM/m-p/863638#M71077
<P>What you do is simply choose forget network to remove it from your SSID list.</P><P>then only use the 2.4 Ghz band with the network password.&nbsp;</P><P>Forgetting the 5 Ghz will result in it not being able to connect.</P><P>you cannot use both at once.</P>Fri, 15 Jun 2018 09:31:19 GMTjonjones2018-06-15T09:31:19ZVerizon Wireless switching between 2.4ghz and 5g PROBLEMhttps://forums.verizon.com/t5/Fios-Internet/Verizon-Wireless-switching-between-2-4ghz-and-5g-PROBLEM/m-p/863631#M71076
<DIV class="bbCodeOn bbcode KonaBody">&nbsp;I need help<BR /><BR />Basically I have permissions to my landlord's myfiosgateway.com<BR /><BR />And I am wondering how to fix this problem where it switches between 2.4ghz and 5g automatically when I didn't ask it to do that. The 2.4 and the 5g has different names where the 2.4 is named (using hypothetical names) NETID and 5g s named NETID-5g. I have also tried disabling the 5g wireless specifically for my laptop but I think the internet is still switching between 2.4 and 5g for this specific machine, closing applications that I need to be open.<BR /><BR />Is there any way to fix this? What would I have to do to make my machine stop disconnecting my applications and stay at 2.4ghz wireless is what I'm trying to get at.</DIV>Fri, 15 Jun 2018 05:07:43 GMThttps://forums.verizon.com/t5/Fios-Internet/Verizon-Wireless-switching-between-2-4ghz-and-5g-PROBLEM/m-p/863631#M71076ghjk45442018-06-15T05:07:43ZRe: Verizon Wireless switching between 2.4ghz and 5g PROBLEMhttps://forums.verizon.com/t5/Fios-Internet/Verizon-Wireless-switching-between-2-4ghz-and-5g-PROBLEM/m-p/863638#M71077
<P>What you do is simply choose forget network to remove it from your SSID list.</P><P>then only use the 2.4 Ghz band with the network password.&nbsp;</P><P>Forgetting the 5 Ghz will result in it not being able to connect.</P><P>you cannot use both at once.</P>Fri, 15 Jun 2018 09:31:19 GMThttps://forums.verizon.com/t5/Fios-Internet/Verizon-Wireless-switching-between-2-4ghz-and-5g-PROBLEM/m-p/863638#M71077jonjones2018-06-15T09:31:19ZRe: Verizon Wireless switching between 2.4ghz and 5g PROBLEMhttps://forums.verizon.com/t5/Fios-Internet/Verizon-Wireless-switching-between-2-4ghz-and-5g-PROBLEM/m-p/863742#M71115
<P>Should I disable the 5g for my machine specifically in the fiosgateway.com website as well?</P><P>&nbsp;</P><P>It's still not sticking to 2.4ghz even when I forget the 5g network.</P><P>&nbsp;</P><P>It doesn't feel like it's staying consistent the 2.4g keeps dying out and it's the stronger connection too.</P><P>&nbsp;</P><P>Is there really no other way Verizon can help? I've never seen such inconvenient garbage in my entire life it's insane</P>Sat, 16 Jun 2018 20:15:26 GMThttps://forums.verizon.com/t5/Fios-Internet/Verizon-Wireless-switching-between-2-4ghz-and-5g-PROBLEM/m-p/863742#M71115ghjk45442018-06-16T20:15:26ZRe: Verizon Wireless switching between 2.4ghz and 5g PROBLEMhttps://forums.verizon.com/t5/Fios-Internet/Verizon-Wireless-switching-between-2-4ghz-and-5g-PROBLEM/m-p/863759#M71124
<P><A href="https://www.verizon.com/about/sites/default/files/fios-qgr-userguide140925.pdf" target="_blank">https://www.verizon.com/about/sites/default/files/fios-qgr-userguide140925.pdf</A></P><P>&nbsp;</P><P>Try page 38 in the manual. Set the WiFi channel to a better non used one. Just unselect “automatic” and try the different channels do the same for both 2.4 &amp; 5 Ghz bands. It may help and if it doesn’t just switch it back to automatic.</P><P>&nbsp;</P><P>the other thing you can try is buying a separate usb doggle like the new AC/A/N which costs a few bucks but may provide better WiFi with your laptop.</P><P>&nbsp;</P><P>you can also check and see if your nic card in the computer is fast enough for top speeds.</P><P>&nbsp;</P><P>just remember I don’t work for Verizon Fios so it doesn’t help to be complaining. This is free help from another customer.</P><P>&nbsp;</P><P>the Verizon tech support is 1-800-VERIZON&nbsp;</P>Sat, 16 Jun 2018 22:36:48 GMThttps://forums.verizon.com/t5/Fios-Internet/Verizon-Wireless-switching-between-2-4ghz-and-5g-PROBLEM/m-p/863759#M71124jonjones2018-06-16T22:36:48Z