Solved Canon Zoom Browser EX won t work error Zb module has encountered a problem and will close

[14/09/16 04:42AM]

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Canon Zoom Browser EX won't work error "Zb module has encountered a problem and will close"

Original title: Canon Zoom Browser EX won't work

Has anyone been able to get this programme to work on Windows 7. My computer originaly had Vista but I upgraded to Windows 7. This is the first things that fails to work. I get a message saying"Zb module has encountered a problem and will close" Canon suggested uninstalling it, then downloading it again with the firewall and anti virus closed.This did not make any difference when I re-installed it.

Keys to the Problem Canon Zoom Browser EX won't work error "Zb module has encountered a problem and will close"

Hello Pandbkir,It looks like the Cannon Zoom Browser EX is not compatible with Windows 7.Refer the following link to check the compatibility.http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?l=en-us&type=Software&s=Zoom%20Browser%20EX%20Install Cannon Zoom Browser EX in Windows Vista compatibility mode and check how it works.To install in compatibility mode:a. Right click on the setup file of theCannon Zoom Browser EX, click Properties, click Compatibility tab, under compatibility mode, check mark “Run this program in compatibility mode for:” and select “Windows Vista (Service Pack 1 or Service pack 2)” or “Windows XP(Service Pack 1 or Service pack 2 or Service Pack 3) from the drop down list.Click Apply and then click ok.b. Under “Privilege level”, click “Run this program as an administrator”, click apply and then click ok.c. Install the Cannon Zoom Browser EXand restart the computer for the changes to take effect.d. Launch the browser and check for its functionality.Refer the following articles for more information about compatibility mode.Program Compatibility Assistant: frequently asked questionsWhat is program compatibility?

To check for Windows updates. Open Windows Update by clicking the Start button , clicking All Programs, and then clicking Windows Update. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer. If any updates are found, click Install updates.

Install the latest updates for Windows and for the program displaying the error. Note that the update for the program might be listed as an optional update on the Windows Update page.

Open Windows Update by clicking the Start button Picture of the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.

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