Please be advised due to our payers' limited operating hours and closures due to COVID-19, our payout times may be affected. Please place your transactions ahead of time if you need a quick payout, and stay safe!

If you need to cancel a transaction or request a refund, please telephone customer service as soon as possible after completing the transaction at (866) 819-0119. In most cases we can issue a refund provided the transaction has not been delivered to the recipient. For additional information regarding refunds and cancelled transactions please see our User Agreement.

Sharemoney is committed to ensuring the privacy and security of each transaction. We will never sell your personal information to third parties. For more details on how we keep you and your money safe, view our Privacy Policy here.

Bank deposits to Colombia can be completed in as little as 15-30 minutes. Cash pick up transfers are typically available to be paid out in just a few minutes, but depending on the payout partner's hours of operation and time zone differences it could take up to 24 hours.

Please make sure your beneficiary sets up "automatic deposit" in their Bancolombia account, otherwise the money will only be available for cash pick up. "Automatic deposit" is a one time setup. When placing your transfer make sure to confirm the recipient's name exactly as on his/her ID, and any other requested information.

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SEND MONEY ONLINE FROM THE USA TO COLOMBIA

Sharemoney makes it easy to send money to friends and family in Colombia. We aim to keep remittance simple for customers by providing them with winning exchange rates and low transfer fees. We offer multiple convenient payment and delivery methods
to initiate money transfers. Beneficiaries can receive funds either through one of the many cash pickup locations situated throughout Colombia, or through a direct deposit to their bank account, without ever having to pay any fees on their end.
Sharemoney works with the best banks in Colombia, helping ensure that money is transferred with sufficient security.

International money transfers are difficult for many people to initiate, but Sharemoney gives customers based in the U.S. a chance to easily access countries all over the world. Send money to Colombia along with many other countries throughout
South America using our services. We'll help you decide on the best payment and delivery methods, and keep the process fast and simple, giving you the ability to track funds all the way through to reception. Using Sharemoney for transfers, you'll
never have to worry about spending more than you need to on transfers.

BANK OPTIONS IN COLOMBIA

There are two banks currently available for money transfers in Colombia. The first is
Bancolombia,
which allows for both cash pickup and bank deposits. The other bank that customers can send money through is
Pagos Internacionales,
which allows for cash pickup at many locations throughout Colombia.

Simply let us know which bank you would like to use for money transfers.

AN EFFICIENT WAY TO TRANSFER MONEY TO COLOMBIA

Sharemoney offers customer support that can help you by answering any questions or concerns you may have about your money transfer. Use our services to transfer funds to Colombia on nearly any device connected to the internet, which allows you to
send money anytime and anywhere. We have transferred over $10 billion to customers all over the world, and look forward to working with you. You can easily track your money at all times throughout the transfer process using our Money Tracker, with a
100% money-back guarantee that can give you peace of mind if we are unable to complete your transfer for any reason.

METHODS FOR MONEY DELIVERY IN COLOMBIA

Sharemoney gives customers plenty of options to get their money where they want it to go. Depending on your specific needs, we offer money transfers via cash pickup or direct deposit at many locations throughout Colombia, so recipients never need
to travel far to retrieve their funds.

With over 41,000 international pickup locations available for money transfers around the world, recipients will likely find cash pickups to be very convenient. Direct deposits are also highly efficient, with funds transferrable in as little as 15
minutes. We'll help you determine which delivery method is right for you, regardless of your physical location.

KNOW HOW MUCH YOU'LL SPEND BEFORE INITIATING A MONEY TRANSFER TO COLOMBIA

Prior to sending money to your loved ones in Colombia, you'll know exactly how much the money transfer will cost, with complete transparency regarding payment. We make sure that there aren't any hidden fees throughout any transaction, including
fees based on delivery and payment. Before transferring funds, you'll be comfortable in knowing that you won't wind up overspending.