Systems setup specialists install new computer systems and upgrade existing ones to meet the specifications of the client. They install hardware, such as memory, sound cards, fax/modems, fans, microprocessors, and systems boards. They also load software and configure the hard drive appropriately. Some systems setup specialists install computer systems at the client's location. Installation might include normal hard drive or network server configurations as well as connecting peripherals such as printers, phones, scanners, modems, and numerous terminals. They might also be involved with technical support in providing initial training to users. Systems setup specialists work for computer manufacturing companies or computer service companies nationwide, or they may be employed as part of the technical support department of many businesses. Systems setup specialists are sometimes called technical support technicians, desktop analyst/specialists, and PC setup specialists.