Kent County Council Volunteer Development Programme

The principal objectives of this opportunity are: To manage and develop the role of volunteers to support Libraries Registration and Archives. To include the work of operational front of house teams and Service Development.

United Kingdom-Maidstone: Administration, defence and social security services

2016/S 090-161675

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Kent County Council
County Hall
For the attention of: Mr Paul Richardson
ME14 1XQ Maidstone
UNITED KINGDOM
E-mail: Procurement.cli@kent.gov.uk

Further information can be obtained from: Kent County Council
County Hall
For the attention of: Mr Paul Richardson
ME14 1XQ Maidstone
UNITED KINGDOM
E-mail: Procurement.cli@kent.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Kent County Council
County Hall
For the attention of: Mr Paul Richardson
ME14 1XQ Maidstone
UNITED KINGDOM
E-mail: Procurement.cli@kent.gov.uk

Tenders or requests to participate must be sent to: Kent County Council
County Hall
For the attention of: Mr Paul Richardson
ME14 1XQ Maidstone
UNITED KINGDOM
E-mail: Procurement.cli@kent.gov.uk

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

SS 15 98 — Volunteer Development Programme.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 27: Other services

NUTS code UKJ42

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Kent County Council (the Council) is the largest local authority in England covering an area of 3 500 square kilometres. It has an annual expenditure of over 1 000 000 000 GBP on goods and services and a population of 1 300 000 GBP. The Council provides a wide range of personal and strategic services on behalf of its residents, operating in partnership with 12 district councils and 289 parish/town councils. This requirement is for utilisation by Libraries, Registration and Archives within the Growth Environment and Transport Directorate. The Council wishes to add value to the Council’s Libraries Registration and Archives’ services by managing and developing the role of volunteers to support Business Plan priorities. The Council has re-organised the LRA to commission its services against outcomes and so the specification has been developed to achieve this. The Council owns a software package,‘Time2Give’ which will be used by the Successful Contractor to support this programme. The Council would like to work with a dynamic, innovative and creative organisation that will be able to integrate Volunteers, by working with the Council through increased collaborative and proactive working practises that will continue to support the council’s vision and strategic and supportive outcomes: Our Vision: Our focus is on improving lives by ensuring that every pound spent in Kent is delivering better outcomes for Kent’s residents, communities and businesses Strategic Outcomes: Children and young people in Kent get the best start in life. Supporting Outcome Kent’s communities are resilient and provide strong and safe environments to successfully raise children and young people We keep vulnerable families out of crisis and more children and young people out of KCC care The attainment gap between disadvantaged young people and their peers continues to close All children, irrespective of background, are ready for school at age 5 Children and young people have better physical and mental health All children and young people are engaged, thrive and achieve their potential through academic and vocational education Kent young people are confident and ambitious with choices and access to work, education and training opportunities. Strategic Outcomes Kent communities feel the benefits of economic growth by being in-work, healthy and enjoying a good quality of life. Supporting Outcomes Physical and mental health is improved by supporting people to take more responsibility for their own health and well-being Kent business growth is supported by having access to a well skilled local workforce with improved transport, broadband and necessary infrastructure All Kent’s communities benefit from economic growth and lower levels of deprivation Kent residents enjoy a good quality of life, and more people benefit from greater social, cultural and sporting opportunities. We support well planned housing growth so Kent residents can live in the home of their choice Kent’s physical and natural environment is protected, enhanced and enjoyed by residents and visitors Strategic Outcomes: Older and vulnerable residents are safe and supported with choices to live independently Supporting Outcomes. Those with long term conditions are supported to manage their conditions through access to good quality care and support People with mental health issues and dementia are assessed and treated earlier and are supported to live well Families and carers of vulnerable and older people have access to the advice, information and support they need Older and vulnerable residents feel socially included. More people receive quality care at home avoiding unnecessary admissions to hospital and care homes, The health and social care system works together to deliver high-quality community services. Residents have greater choice and control over the health and social care services they receive. The principal objectives of this opportunity are: To manage and develop the role of volunteers to support Libraries Registration and Archives. To include the work of operational front of house teams and Service Development. Teams -Access Services, Business Support, Stock Services, Archives, Digital and Literary Services and Registration services. (The latter will include London Borough of Bexley Registration Services, provided under contract by Kent Libraries, Registration and Archives). To embed and extend the current good practice. To ensure that all Library Registration and Archive volunteering is managed consistently, taking into account the individual needs of our services. To extend the range of volunteering activities and the services available in Libraries Registration and Archives and Kent’s communities. To engage with local communities to develop and promote Libraries Registration and Archives’ services. To provide training and development activities to improve staff skills and knowledge in the recruitment, retention, supervision and training of volunteers. To promote inclusion and diversity. To work within the Chartered Institute of Librarians and Information Professionals (CILIP) Guidelines for Volunteering to extend and add value to Libraries Registration and Archives’ services. Duration: The Contract will run for 24 months and has the option for an extension of 12 months. The Contract is anticipated to commence on the 1.8.2016. Questions and Communications: Please not that all communications are to be submitted via the Kent Business Portal, ‘Discussions’ function. Please not that all questions must be submitted by: 17:00 on the 20.5.2016. Tender closure: 6.6.2016 the E-Auction will be held on the 22.6.2016 Additional Information: An E-Auction will be operated, as part of this opportunity. Details are available within the Tender documentation. The maximum amount available for the 3 potential years is 196 500 GBP. Only submission via the Kent Business Portal will be accepted.

II.1.6)Common procurement vocabulary (CPV)

75000000, 75100000, 75200000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

II.1.9)Information about variants

Variants will be accepted: no

II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The Council would like to work with a dynamic, innovative and creative organisation that will be able to integrate Volunteers, by working with the Council through increased collaborative and proactive working practises that will continue to support the council’s vision and strategic and supportive outcomes: Our Vision: Our focus is on improving lives by ensuring that every pound spent in Kent is delivering better outcomes for Kent’s residents, communities and businesses Strategic Outcomes: Children and young people in Kent get the best start in life. Supporting Outcome Kent’s communities are resilient and provide strong and safe environments to successfully raise children and young people. We keep vulnerable families out of crisis and more children and young people out of KCC care. The attainment gap between disadvantaged young people and their peers continues to close. All children, irrespective of background, are ready for school at age 5 Children and young people have better physical and mental health. All children and young people are engaged, thrive and achieve their potential through academic and vocational education Kent young people are confident and ambitious with choices and access to work, education and training opportunities. Strategic Outcomes Kent communities feel the benefits of economic growth by being in-work, healthy and enjoying a good quality of life. Supporting Outcomes Physical and mental health is improved by supporting people to take more responsibility for their own health and well-being. Kent business growth is supported by having access to a well skilled local workforce with improved transport, broadband and necessary infrastructure. All Kent’s communities benefit from economic growth and lower levels of deprivation Kent residents enjoy a good quality of life, and more people benefit from greater social, cultural and sporting opportunities. We support well planned housing growth so Kent residents can live in the home of their choice Kent’s physical and natural environment is protected, enhanced and enjoyed by residents and visitors Strategic Outcomes: Older and vulnerable residents are safe and supported with choices to live independently Supporting Outcomes. Those with long term conditions are supported to manage their conditions through access to good quality care and support People with mental health issues and dementia are assessed and treated earlier and are supported to live well Families and carers of vulnerable and older people have access to the advice, information and support they need Older and vulnerable residents feel socially included More people receive quality care at home avoiding unnecessary admissions to hospital and care homes. The health and social care system works together to deliver high-quality community services Residents have greater choice and control over the health and social care services they receive. The principal objectives of this opportunity are: To manage and develop the role of volunteers to support Libraries Registration and Archives. To include the work of operational front of house teams and Service Development Teams -Access Services, Business Support, Stock Services, Archives, Digital and Literary Services and Registration services. (The latter will include London Borough of Bexley Registration Services, provided under contract by Kent Libraries, Registration and Archives). To embed and extend the current good practice. To ensure that all Library Registration and Archive volunteering is managed consistently, taking into account the individual needs of our services. To extend the range of volunteering activities and the services available in Libraries Registration and Archives and Kent’s communities. To engage with local communities to develop and promote Libraries Registration and Archives’ services. To provide training and development activities to improve staff skills and knowledge in the recruitment, retention, supervision and training of volunteers. To promote inclusion and diversity. To work within the Chartered Institute of Librarians and Information Professionals (CILIP) Guidelines for Volunteering to extend and add value to Libraries Registration and Archives’ services. Duration: The Contract will run for 24 months and has the option for an extension of 12 months. The Contract is anticipated to commence on the 1.8.2016. Questions and Communications: Please not that all communications are to be submitted via the Kent Business Portal, ‘Discussions’ function. Please not that all questions must be submitted by: 17:0 on the 20.5.2016. Tender closure: 6.6.2016 the E-Auction will be held on the 22.6.2016 Additional Information: An E-Auction will be operated, as part of this opportunity. Details are available within the Tender documentation. The maximum amount available for the 3 potential years is 196 500 GBP. Only submission via the Kent Business Portal will be accepted.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As detailed in the Tender documentation.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As stated within the Tender documentation.

III.2.4)Information about reserved contracts

III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no

IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: yes
Additional information about electronic auction: Details of the E Auction process are contained in the Tender documentation.

IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

SS 15-98

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 6.6.2016 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

6.6.2016 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 90 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published: June 2019.

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

All communications are to be sent via the Kent Business portal www.kentbusinessportal.org.uk All tenders submitted late will be stamped as ‘Late Submission’. Please quote the reference number SS15-987, on all communications. No clarification requests will be accepted after the 20.6.2016 The anticipated contract start date is 1.8.2016.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained