How To Connect 8 Headsets Together for a Multi-way Intercom Conference

The 20S is capable of having a multi-way intercom conference between 8 20S headsets. In order for all 8 headsets to communicate with each other, all of the headsets need to be set up as a chain for all of them to talk in a multi-way intercom conference. For all of the 20S headsets to talk in a multi-way intercom conference, they need to be paired together.

Here is how to pair the 20S to multiple 20S headsets in a chain for a multi-way intercom conference.

1. Hold down the Jog Dial on 20S #1 for 6 seconds until the LED begins flashing red rapidly and you hear the voice prompt “intercom pairing”.

2. Hold down the Jog Dial on 20S #2 for 6 seconds until the LED begins flashing red rapidly and you hear the voice prompt “intercom pairing”.

3. Once both of the 20S headsets are in Intercom Pairing mode, tap the Jog Dial once on either headset.

4. Wait for the headsets to pair together.

5. Tap the Jog Dial on 20S #2 headset to disconnect them.

6. Repeat the same process to pair 20S #2 to 20S #3, 20S #3 to 20S #4, 20S #4 to 20S# 5, etc. until you pair 20S #7 to 20S #8. You do not need to tap the Jog Dial on either 20S #7 or 20S #8 to disconnect them.

7. Leave 20S #7 and 20S #8 connected together so that they are communicating between each other through the intercom.

To connect all of the headsets together, an intercom conversation needs to be started by one of the headsets. In this case, the intercom conversation will be started after pairing 20S #7 and 20S #8 together. Then each subsequent headset will join the intercom conversation.

Here is how to connect all 8 of the 20S headsets together.

1. While 20S #7 and 20S #8 are communicating with each other, tap the Jog Dial once on 20S #6 for that headset to join the current intercom conversation.

2. While those three headsets are communicating with each other, tap the Jog Dial once on 20S #5 for that headset to join the current intercom conversation.

3. Tap the Jog Dial once on each of the remaining headsets from 20S #4 to 20S #2 until you tap the Jog Dial once on 20S #1. Now all 20S headsets are in a multi-way intercom conference.

This is an easy way of pairing all of the devices together from 1 to 8 then connecting them together in reverse order from 8 to 1 so that each of the headsets will join the on-going intercom conversation.

There is also another way of connecting all 8 of the headsets together after pairing each of them together. Here is how to pair all of the headsets together using an alternate way.

1. After pairing 20S #7 to 20S #8, tap the Jog Dial once to disconnect those two headsets. Now all of the headsets should be in standby mode.

2. Tap the Jog Dial once on 20S #1 to connect to 20S #2.

3. Tap the Jog Dial on once 20S #2 to connect to 20S #3 then tap the Jog Dial once on 20S #3 to connect to #4 and so on and so forth until you tap the Jog Dial once on 20S #7 which will connect to 20S #8 and make it so that all 8 headsets are in a multi-way intercom conference.

If you get a voice prompt that says “intercom failed” when tapping the Jog Dial, tap the Jog Dial again so that it connects to the headset.