I think this is related but my wish would be that when looking at an assigned tweet in the list of assigned messages, it would be really helpful to be able to click on the datetime stamp under the users name (like you can in the main HS stream) so that you can read the tweet in context, see if anyone else has responded etc. Esp for tweets where there's a day or 2 delay because you have to find out information, if you click on the users name to view their timeline, if they're a prolific tweeter then you can't find that tweet to click into it from there. Hope I've explained well enough ... thanks!