TruGreen Corporate Office | Headquarters

Company Overview

TruGreen is one of the home service brands that Service master offers. The service master is a type of privately held fortune 1000 companies, which provide many services to residences as well as firms. The headquarters of the company is situated in a Memphis, Tennessee. TruGreen offers lawn care and landscape maintenance products, and it also offers customized services for lawn care. Under lawn care services, the company puts forward services such as shrub and tree care, and even services for nuisance pest control. The company offers its services 24×7 and if customers are not satisfied with the service, then refund the money invested in the treatment.

Permanent Link

TruGreen Reviews

We have been with TruGreen since 2011 and were always satisfied until this spring. The Columbus, GA Branch just didn't show up anymore. The guy who came last dumped a big pile of lime in our bushes and burned the flower beds. We always payed our bill on time.Trudy always calls and says they would come out and service our lawn the next day. Nobody shows up but we get billed. Even the manager wanted to come and look at our lawn. I took leave and nobody shows up. Then a manager named "Chicago Al" calls and promised to come and never shows up. This has been going on for month. If I had the phone number of the president from TruGeen I would give him a call. Unbelievable bad service from the COLUMBUS,GEORGIA brand.

By Karen Fireman - Posted on: August 21, 2013

As the season began, I called Truegreen who I had used in the past, but not the past year. I had decided to spend less on a landscaper and have Truegreen maintain the lushness of my lawn. I placed a call thinking that they would send out a representative, as they had in the past. Instead, they must have googled my property and from that vantage point quoted me a price for I believe 6 applications. I had specifically requested, especially since I did have the comfort level of a company representative evaluating my property and the problems I felt needed to be addressed, that when the first application was done they knock on my door. Well, that didn't happen. The only way I knew they had come was a few yellow "cautionary" signs stating that a pesticide had been applied. |When I called to complain that no one had knocked on my door, I was told they couldn't apply the pesticide since I hadn't "signed" the pesticide authorization form. She told me to sign the form and place it in a sealed plastic bag with a check for the discounted 6 applications, and affix it to my front door. I did just that and the following time when they called to notify me when the technician would be out, I hung the plastic bag on my doorknob. A few weeks ( approximatley 2) I received another call asking me for the signed authorization. I also received a bill, which surprised me since I had paid for the summer service in full. They claimed they never received either the authorization or the check, but they would check with their technicians. Another few weeks or so passed and I received another bill. I called and tried cancelling the service altogether since it was obvious that no one knew what they were doing. I did get a call back from a supposedly higher level employee who assured me he would have the regional manager call me. That never happened. My once green lush lawn is brown and overrun with crabgrass. I have a list of all the individuals I spoke to with dates included. The last communication I was told they found the signed authorization but not the check which I proceeded to cancel. Today I received two phone calls once again asking for the "signed authorization to enable them to spray pesticide on the grass". I feel like your company is being run by the 3 Stooges, only it isn't a laughing matter. I NEVER received the service I contracted for and categorically refuse to pay a dime. I know in the past ( several years ago) when I used Truegreen it was a legitimate service that catered to customer service. You have lost a customer, but along with me, any of my neighbors who used to ask me what service I used because they felt my lawn was the nicest on the block, will get an "earfull" of the inefficinecy, incompetency and downright "bogus" service you purport to deliver.

By Lorenzo Sims - Posted on: August 20, 2013

trugreen was scheduled to come to my house August 19th and they didn't show up. The manager stated that they would be at my home today and they didn't show up again. Last year Trugreen gave me great service but this year has been horrible!!! I won't be resigning up with them next year!!!!

By Marilia Rosado - Posted on: July 22, 2013

I had services with Trugreen since april, 2013. The lawn has all the weed you can imagine. I call, the say they will send a specialist and the same personn comes over and over again, I still have the same problem, I pay for a service that I don't get. Today I call to cancell and a man called Kent from customer service, tried to offer me the same special service that they never send and I said no. He was rude and tried to insinuated that I was dume. Maybe because of my last name (latina) I don't now but I did't like it. I am from Orlando and the branch is #-5065

By DAVID L. HAAS - Posted on: July 15, 2013

I HAVE MADE NUMEROUS PHONE CALLS ABOUT A PROBLEM WITH MY ACCOUNT/CONTRACT. EVERYONE ONE I HAVE TALKED TO AT TRUGREEN, INCLUDING CORPORATE OFFICE, HAS LIED, GIVEN ME THE RUNAROUND AND HAS DONE NOTHING TO ALLEVIATE/RECTIFY THE PROBLEM. MY OPINION OF TRUGREEN IS IT'S NOTHING BUT A CUSTOMER RIPOFF AND I AM GOING TO THE PENNSYLVANIA STATE'S ATTORYNEY GENERAL'S OFFICE AND GIVE THEM ALL THE INFO I HAVE ON MY DEALINGS WITH TRUGREEN AND URGE THEM TO INVETIGATE THEM FOR WRONG DOING, THEFT, AND NON PERFORMANCE OF CONTRACT. I AM ALSO GOING TO EVERY ONLINE CONSUMER RATING SITE AND THE BETTER BUSINESS BUREAU. TO ALL MY FRIENDS ON FACE BOX I FULLY RECOMMEND YOUR DO NOT DEAL WITH THESE THEIFS.

By WANDA B - Posted on: May 6, 2013

I have had TruGreen as my lawn care since we bought the home 4 years ago. It has always looked beautiful. This last year we noticed dead spots in the grass. Our technician told us we needed to aerate the ground, we did, fertilize more, we did, do this, do that, we did, throw more money, we did, no results. Now we have big dead spots in our grass and he says its some bug and we should do something else. We are down to DIRT and he is still fertilizing. I AM DONE. I have made 23 calls for help to the local office and had 1 person come out and say he is going to replace the grass, but haven't heard from him since. 1 call from Jim, the supervisor that was going to call us back the next day, that was 1 week ago, no call back. Would I recommend your company, WOULD YOU? Houston Tx

By Stephanie - Posted on: May 17, 2013

This company is awful, you can't reach a manager to complain, the company doesn't even care enough and come out to do the services you've asked for. I'm canceling this company and finding one that values my time and my yard. 0 OUT OF 5 if it would let me put a ZERO.

Write Review

Please take a note that you are about to post a public review about TruGreen corporate office on CorporateOffice.com. This review will be public, so please do not post any of your personal information on this website. If you would like to contact the corporate offices of TruGreen, please use their contact information such as their phone number, website, and address listed above to contact them. However, sometimes staff from TruGreen headquarters do read the reviews on this website.