More users are reporting that their Chromebooks are not turning on or the screen stays black. For some the problem comes and goes but for others their machine just stays off all the time. If your Chromebook doesn’t turn on there is a few different problems that can be the cause.

This article will go through all the possible causes. I’ve arranged them in order from simplest to fix to most complex so that you can go through them one by one until your Chromebook turns on again.

So just try each fix and stop when your Chromebook turns on! Cheers!

Fix #1: Connect Your Chromebook To Power

Let’s start with a very simple solution that worked for one of my customers at my computer shop. Simply take your Chromebook, plug it into the wall power outlet, and try to turn it on.

If that doesn’t work no worries move onto Fix #2.

Fix #2: Power-Cycle Your Chromebook

Unplug your Chromebook from power.

Remove the battery is that is possible on your model of Chromebook (it isn’t on most Chromebooks)

Hi – Had my Acer Chromebook for a few years, been great. Then the other day screen went black and would not restart (light flashes five times). I have sussed out this is due to the battery failing so ordered a new one. In the meantime I have worked out another way to get it working until the new battery arrives – namely remove the battery, plug in power supply as normal. If it resets and stops working again, simply temporarily put the battery in and then turn on (it won’t work), remove it and re-plug the power in again.

Number 2 worked for me, but I am curious why it does this in the first place. I am also concerned that my new Acer Chromebook R11 will continue to do this. That would be a serious downer for this machine I find, otherwise, heavenly.

Great advice! I didn’t even have to remove my battery. I press and held the power button for about 70 seconds. Then I turned the laptop on and voila! Not sure what happened in the first place, but it’s fixed. THANK YOU!

Fix number 5 worked for my Chromebook Asus C200. I just removed the battery cable connector and then connected again after removed the bottom screws. Didn’t need to press the power button. Great ! Many thanks.

Upon opening the box, I immediately charged it overnight and pressed the ‘Power’ button the next morning. Nothing. I looked at the forums and tried pressing ‘On’ along with the Refresh button. I’ve never seen the screen light up; not once. Now it’s plugged in again. I hit ‘Power’ and it just beeps twice but nothing appears on the screen. Don’t know what to do!

Thanks for whatever you can suggest; otherwise, I have to return it to Amazon and wonder whether I should get a replacement or a completely different model.

OMG! OMG! OMG! Thank you! #5 works! Hardest part is the dang tiny 12 screws.. Wasn’t sure if the lid had to be all the way open while holding the button down for 60 seconds so I ended upholding it about 20 secs and while doing so, I opened the lid all the way and ended up holding the button down for probably a total of 100 secs approx.. Snapped the back on, went in and plugged it in and it immediately loaded as normally expected.. even a 62 yr old grandma can now fix a chromebook :) I’ve put in extra memory or new batteries on old laptops/computers but just assumed chromebooks are so cheap they’d need to be replaced more often.. this worked great. Cleaned out the area while it was open too (cold hair dryer and a gentle cloth in one clogged area) .. even found a dog hair under the hood – so grateful for this fix! Thanks again.

The last one worked for me too!! My Chromebook (Asus C300) didn’t charge, no light when the charger was plugged in, and wouldn’t turn on. tried everything and #5 did the trick. If you don’t have two left hands it will only take you 15 minutes. Be careful, though, because there are two different kinds of screws that go in the back. so place them in the right order on the table that you are working on.

Unplug your Chromebook.
Open your Chromebook to get to the battery.
Disconnect the battery cable.
Carefully move the Chromebook so that you can reach the power button. Press and Hold the power button for one minute.
Reconnect the battery cable. Make sure the connection is secure.
Close up your Chromebook. Plug it in.

I Took out the entire battery held the power button for over a minute (just to be sure). I did have to plug in the power cable before he would turn on.

Non of these worked for me. My Chromebook 2 runs while it is plugged in and the battery shows to be 100% charged. As soon as I unplug the power cord, the laptop turns off. I did not want to spend $58 on a battery if that was not the problem. On another site I found someone who had 2 Toshiba Chromebook 2s, one working and one with the same problem as mine. He took the battery out of the one that was working and put it in the broken one and it worked. The bad battery would not work in the other laptop. That was the clue I needed. I bought a new battery and that solved the problem. I can’t find any other place on the web that solved this problem.