FAQs

Costs for a fully managed social media program start at $600 per month and is entirely dependent on the number of platforms, publishing frequency and any additional services you might require.

Do you charge a setup fee?

We charge a setup fee for month-to-month programs. You can waive the setup fee if you commit to a minimum of 6-months.

What is your cancellation policy?

You can cancel your program at any time with 30 days notice. In the event that you cancel during the first 6 months, you might be liable for the setup fee.

How long does the setup take?

Program setup typically takes 1 – 2 weeks from start to finish.

When do you start posting on my social media?

We start posting on your social media accounts once the setup is completed and we receive approval of the first content calendar from you.

How soon will I start to see growth?

Activity and community growth is directly related to the size of the audience for your specific content and interest area.

How do you generate Likes and Follows?

Depending on your specific program we use a combination of organic outreach and advertising to build social media Likes and Followers.

What does a Post look like?

A post can take the form of a summary of an article or current event, a poll requesting an opinion, a photo, a video, a quote, a promotion or any other similar short update.

Are the posts the same across all social sites?

Yes, the posts that we create (unless otherwise instructed) are the same across all of your social sites with some minor formatting changes.

How frequently do you recommend posting?

Frequency should be a direct result of the available content. If there is enough valuable and relevant content to post every day, then post daily or more.

Do you research content for your clients?

Yes, we research and source relevant news and other content to post on our client accounts.

Do you write blog articles?

Yes, if you need then our professional writers can create original blog articles on any topic you like.

Do you update cover and profile graphics?

Yes, at your request we will update cover and profile graphics for the social media platforms included in your program package.

Can I request revisions to my graphics?

Yes, for cover and profile graphics on your social media platforms, we allow two rounds of revisions. For graphics published as posts on your regular social media calendar, you will be allowed one round of revisions during the content calendar approval process.

How quickly do you respond to user comments?

Response time is no more than 48 hours (usually within 3 hours) during weekday business hours 9:00 AM to 5:00 PM (Eastern Time) and after hours comments will be responded to on the next business day.