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Income Co-Ordinator Im currently looking for a Income Co-ordinator in the Kent Region on a salary of £17500 per annum If you feel that your CV matches the below description please send through your updated CV This position is to provide an effective income recovery service by maximising the revenue through prompt and consistent arrears management and debt recovery. To be an active part of the garage management team, providing an effective service including lettings. This will include but is not limited to the areas listed in the jobs key activities. KEY OBJECTIVES:Recovery of Rent and Service Charges This will include: Managing and monitor all arrears cases working closely with Lettings Officers, Leasehold Manager and Head of Living to maximise recovery of arrears and minimise level of rent arrears, service charge debt and sundry debts. Maintaining the debt management data base, and individual debtor accounts ensuring that all arrears actions are recorded accurately and appropriately. Regularly monitoring of cases of arrears, initiating appropriate action where necessary and applying a consistent approach to arrears management for both current and former tenants by complying with the arrears policy and procedure. Monitor performance of former tenant arrears agent, and recommending action where performance is not reaching agreed targets. Providing advice and information to tenants / customers by telephone, letter or in person and carry out interviews with tenants / customers where required (including at their homes), establishing and monitoring repayment agreements. Liaising and meeting, as necessary, other internal department and external local authority housing benefit departments to resolve payment queries. Have an understanding of welfare benefits available to tenants / residents and guiding them where necessary. Taking appropriate legal action in accordance with Policy and Procedures including requesting and attending court hearings where appropriate. Arranging and attending evictions where necessary Identifying potential blockages to delivering an excellent standard of service and making or recommending changes to remove any problems. Producing accurate, well presented documents/reports with recommendations as required Maintain a good understanding of relevant legislation and Government policies, regulations and procedures relating to arrears. Share information with colleagues and other departments to ensure continuity of service. Garage Portfolio Management Assist the Leasehold Manager to provide an effective, commercially driven management of the garage portfolio. Managing debts within this portfolio, ensuring procedures are followed Assisting the garage team in the assessment of garage schemes, letting of individual garages, and keeping of accurate records Knowledge, Skills and Experience Educated to GCSE standard or equivalent Demonstrable experience of working within an office environment and in the role of an arrears management service or comparable financial / credit control background. Good oral and telephone skills. Experience of corresponding with County Courts, Solicitors and advice agencies and presenting possession cases in Court and attending evictions as necessary. Awareness of legislation (including Leasehold) governing the recovery of rent arrears, housing benefit, welfare benefits, Data Protection Act relevant to rent recovery and debt counselling. Highly developed IT skills including knowledge of Word, Excel, and data bases with the ability to write and run reports. Able to work outside normal working hours on occasions with prior notice. General Promote and encourage equality and diversity in all areas of service delivery To understand and appreciate the wider context for the work of the department/team and liaise with other departments to ensure that the Groups objectives are optimised. Use the appropriate technology effectively to provide and maintain client satisfaction. Use own initiative to decide on appropriate course of action. To work in a flexible manner in order to support the team Attend evening meetings and flexible to work outside core working time. Your expert recruitment consultant is Danielle Taylor, call today on 02074 227371 or email (email address removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy. Location: Kent Salary: £17,500 pa Hours: Full-time Type: Permanent Starting: Immediately Duration: Ongoing

Tue, 03 Feb 2015 04:43:07 GMT

Income Recovery Officer We are looking an experienced Income Recovery Officer for a temporary contract in Salford, Greater Manchester. A vacancy has arisen within my clients busy area housing office for an experience Income Recovery Officer to join the team for an initial 3 month contract. The successful applicant will be responsible for providing a first class customer focused income recovery service to residents in the Greater Manchester area. Working with a busy team you will responsible for maximising the organisation income recovery from a designated patch of properties. Duties of the post will includeMonitoring the rental accounts for a designated patch of propertiesContacting residents in arrears in writing, over the phone and face to faceDealing with general rent enquires from residents including account updatesProcessing rent payments from residentsSetting up and arranging payment plans with residentsProviding comprehensive housing, benefit and welfare adviceCompleting home visits and providing comprehensive budgeting advice to residentsLiaising with the legal team and preparing cases for courtRepresenting the Housing Association in court for possession and eviction hearings We are looking for a candidate with previous income recovery experience. You will need access to a car and hold a full driving license as the role will involve travelling around the local area Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&Cs, Privacy Policy and Disclaimers which can be found at hays.co.uk Location: Salford Salary: £10.00 - £14.00 pa Hours: Full-time Type: Temporary or Contract Starting: Immediately Duration: 2- 3 Months

Tue, 03 Feb 2015 04:43:07 GMT

Income Officer Our Manchester-based Housing Association client is keen to recruit an experienced Rent / Income Officer to start with them as soon as possible. Working as part of the Income Management team you will manage a patch of approximately 800 tenant accounts through agreed processes and procedures, including direct customer contact (including home visits), liaison with benefit agencies and customer representatives and pursuing legal action through the Court system (up to and including eviction action), including the preparation of all Court paperwork. You must be able to show a track record in the following:Advising and supporting tenants faced with changes to their income as a result of Welfare Reform.Assisting tenants with online claims for Benefit.Making referrals to appropriate advisers, both in house and external to provide welfare benefits advice, debt advice, money management, access to a range of banking products, rehousing and employment and training advice.Investigating and resolving account disputes.Conducting pre tenancy interviews to help sustain tenancies including affordability assessment, credit checks, benefit calculations and advice services referrals. Please forward your CV and contact details for immediate consideration. Your expert recruitment consultant is Ben Gnatiuk, call today on 01612 331608 or email (email address removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy. Location: Greater Manchester Salary: £12.00 - £15.00 ph Hours: Full-time Type: Temporary or Contract Starting: Immediately Duration: 1-2 Months

Tue, 03 Feb 2015 04:43:07 GMT

Income Recovery Assistant We are looking to recruit an experienced Income Recovery Assistant for a Social Housing Organisation based in Surrey. The successful candidate will provide a comprehensive and proactive customer focused income recovery service to residents, building relationships to support them to sustain their tenancies. The purpose of this role is therefore to play a key role in maximising income and working with residents to minimise debt. Key areas of role: To work with the Associations Income Manager to support residents to sustain their tenancies and pay their rent, including the provision of debt prevention advice and signposting to support agencies To develop professional relationships with a network of agencies so as to signpost tenants with vulnerable needs, helping them to sustain their tenancies. To deliver an excellent customer service to all residents, proactively working to tackle their arrears at an early stage. To maximise recovery of current tenants arrears by Working with the Neighbourhoods team to monitor and tackle persistent low level arrears. This might include attending surgeries or other neighbourhood events Contacting tenants by all means available in order to discuss their arrears situation. This may include home visits. Liaising with Local Authority and other statutory bodies concerning benefits and other payments to tenants To maximise the recovery of former tenants arrears by:Working with external agencies to collect former tenant debts where appropriateMonitoring cases that have been handed over to external collection agencies To provide general support to the Income Manager by:Assisting with administrationTaking and entering rent paymentsSending lettersScanning documentsUpdating the housing management system This role is due to start asap , the closing date for applications is Monday 19th January at 5pm Your expert recruitment consultant is Gemma Whittow, call today on 02074 227356 or email (email address removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy. Location: Surrey Salary: £21,000 - £24,000 pa Hours: Full-time Type: Permanent Starting: Immediately Duration: Ongoing

Tue, 03 Feb 2015 04:43:07 GMT

Income Recovery Officer We are looking to recruit an experience Income Recovery Officer for a temporary contract in Carlisle, Cumbria A vacancy has arisen within my clients busy income recovery team for an experienced Income Recovery Officer to join the team on a temporary contract. Reporting directly to the income manager you will be responsible for providing a customer focused income recovery service recovering current and former tenant arrears. My client is one of the regions largest housing provider in the Cumbria area and you will be given a patch of properties to manage the rental accounts and recovery of arrears. You will provide a proactive service customers to residents and maximise the rental recovery from your designated patch. Duties will includeMonitoring rental accounts for a designated patch of propertiesContacting residents in arrears in writing, over the phone and face to faceArranging payments and payment plans with residentsProviding comprehensive housing welfare and benefit advice to residents to maximise their incomeCompleting home visits to provide residents with budgeting advice and to discuss payment plansLiaising with the legal to teamPreparing serious cases of rental arrears for court and representing the housing association in court in legal proceedings We are looking for a candidate with previous experience in Income Recovery. You will require access to a car and hold a full clean driving license Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&Cs, Privacy Policy and Disclaimers which can be found at hays.co.uk Location: Carlisle Salary: £12.50 - £16.00 pa Hours: Full-time Type: Temporary or Contract Starting: Immediately Duration: 2 Months

Tue, 03 Feb 2015 04:43:07 GMT

Income Co-Ordinator Income Co-Ordinator / Income Officer / Revenue Officer / Recovery Officer / Income Recovery Officer / Arrears Officer. An exciting new job opportunity has arisen for an Income Officer in the Tunbridge Wells working for a leading housing association. You will provide an effective income recovery service by maximising the revenue through prompt and consistent arrears management and debt recovery. You will play an active part of the garage management team, providing an effective service including lettings. The role will entail the following- Managing and monitor all arrears cases. Maintaining the debt management database and ensure all arrears actions are recorded accurately and appropriately. Monitor performance of former tenant arrears agent, and recommending action where performance is not reaching agreed targets. Assist the leasehold manager to provide an effective, commercially driven management of the garage portfolio. Please note this role is 30 hours a week over 4 days. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&Cs, Privacy Policy and Disclaimers which can be found at hays.co.uk Location: Kent Salary: £22,000 pa Pro Rata Hours: Part-time Type: Permanent Starting: Immediately Duration: Ongoing

Tue, 03 Feb 2015 04:43:07 GMT

Income and Recovery Assistant This creative organisation has a positive impact on resident’s lives by providing great homes and communities across the wider Bristol area. They are currently looking for an Income Recovery Assistant to maximise the organisations income by ensuring early intervention, prevention and recovery action of debts owed by current and former tenants. The successful candidates main objective is to minimise and recover debts using a range of measures such as welfare benefits advice and enforcement measures such as court action. In addition you will provide a consistent income recovery service to residents (current and former), effectively applying arrears policies and procedures. This role will allow you to take responsibility for evaluating sustainable payment arrangements and ensure these are maintained, take personal responsibility for ensuring that designated duties are executed at all times in accordance with policies and procedures and keep up to date with legislative changes, and changes in welfare benefits. For more information about this role, call Beth Bateman on 0117 9275474 Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&Cs, Privacy Policy and Disclaimers which can be found at hays.co.uk Location: Bristol Salary: £8.00 - £10.00 ph Hours: Full-time Type: Temporary or Contract Starting: Immediately Duration: 6 Months

Income OfficerApply for Income Officer via JobsGoPublic. Full Time role working for Wenlock Barn TMO. Find your perfect job and apply today..
[*FTC: 12 MONTHS*]
Wenlock Barn TMO is seeking an experienced income officer with 2 years minimum experience. The suc...

Fri, 30 Jan 2015 16:08:00 GMT

Income OfficerApply for Income Officer via JobsGoPublic. Full Time role working for Circle . Find your perfect job and apply today..
Ever thought about working in the housing sector? We need an adaptable and enthusiastic Income Officer to join our inspirational...

Thu, 29 Jan 2015 13:04:00 GMT

Income OfficerApply for Income Officer via JobsGoPublic. Full Time role working for Circle . Find your perfect job and apply today..
We are currently recruiting an Income Officer on 9 month Fixed Term Contract / secondment
We are looking to appoint an enthusi...

Wed, 28 Jan 2015 13:31:00 GMT

Senior Income Recovery OfficerApply for Senior Income Recovery Officer via JobsGoPublic. Full Time role working for Croydon Churches Housing Association. Find your perfect job and apply today..
Reporting directly to the Neighbourhood Services Manager, taking a lead on income ma...