China.CHN

AutodeskPipeline Engineer, Shotgun in
Shanghai,
China

Shotgun Street Team Pipeline Engineer - China

The Street Team is Shotgun s presence on the ground, interacting with clients to solve problems and working internally with cross-departmental teams to guide the development of the software. As a member, you will interface with high-profile Film, Animation, VFX, and Games clients to understand their challenges, help solve their problems, and advocate for their needs.

Our Pipeline Engineers possess the problem-solving skills and debugging aptitude to help our clients keep Shotgun running and highly tuned. Part consulting, part support and client care, part marketing and product research, this role is multi-faceted and requires unique experience and skills.

Responsibilities:

Technical Expert solving the most challenging Shotgun problems

Learn the Shotgun tech stack to unblock any client

Support the local install and upgrade process as a technical point of contact

Work with the entire Street Team to promote Client Health and Happiness on a daily basis - onsite and using online meetings, Slack, Email, Wiki, phone - whatever you need to get the job done

Balance your time, proactively engaging Clients and reactively responding to issues as they arise

Client Advocate providing input on Product Development both at the sprint-level and the larger Roadmap-level

Track issues and make recommendations to improve internal workflows

Support the growth of the client base by interfacing with Clients, and leveraging the Street Team, the Platform Team, Sales and Marketing

Requirements:

Bilingual in Mandarin and English

5 Years of Production Experience with a focus on Pipeline development

Shotgun knowledge and application on a Film, VFX, Animation, or Games Production

Autodesk helps people imagine, design and create a better world. Everyonefrom design professionals, engineers and architects to digital artists, students and hobbyistsuses Autodesk software to unlock their creativity and solve important challenges. For more information and open positions visit autodesk.com/careers, @autodeskers, or facebook.com/autodeskcareers. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants without regard to race, gender, disability, veteran status or other protected category.