"What do you want me to do?" is the question often asked by Nic Dakin to his constituents at the end of each surgery appointment.

Held in his office in the town centre of Scunthorpe, an eclectic array of constituents come through the office door to sit down with Nic in his compact meeting room cluttered with newspapers, House of Commons letters and reports.

"The most common problems are housing, council tax and health," he tells me at his morning surgery which is held every Friday.

"I listen carefully to any problems and then my last question is always 'what do you want me to do?'"

The question is a pertinent one as Nic puts together his workload for the day.

Pressing constituent matters require letters to the right minister, whereas others may require stepping into local issues such as access to mental health care in Scunthorpe.

But it's not just Nic who is the port of call for constituents' issues.

Others may require the assistance of his two caseworkers for the day - Lorraine and Vicky.

Scunthorpe MP Nic Dakin during a surgery held in his Scunthorpe office

"Sometimes if there is a problem with council tax or personal independence payments, Lorraine or Vicky will have to step in for expert opinion," he tells me.