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Reference Through Social Media: Developing Standards, Guidelines, and Policies--eCourse Sarah Steiner too often chat, social media, and text-based reference services operate without standards and policies. This eCourse will guide you in writing useful, ...

Open Source Software for Libraries: HOpen Source Software for Librariesow it Works; What it Can do for You--eCourse Diane Kovacs and Diane Adler Open source software offers libraries the opportunity to save money and maintain a degree of flexibility and c ...