Acuity Scheduling Certified Expert Program

The ACE up your sleeve for all things set up, business strategy & tech support

Acuity was built on one big idea: we all deserve businesses that run better by default. While the Acuity Scheduling platform is easy (peasy) to use, our ACE partners are standing at the ready to help you in a pinch and show you the shortcuts for getting the most out of Acuity.

Let's Rock the Road Less Travelled

The Acuity Scheduling Certified Expert (ACE) Program is all about bridging the gap between your day-to-day business and your big, fancy daydreams. Sometimes, this looks like a little extra set up help. Other times, you might have an amazing vision for new features or integrations that don’t currently exist. Wherever you want to go, our ACE partners can help you get there.

Working With An ACE + Winning Forever

Understand and express your needs clearly to ensure you and your ACE partner are on the same page.

Be friendly and work to build a relationship with your ACE partner. They’re good people who love Acuity as much as we do.

Respect your ACE partner’s time and advice. They are certified in Acuity, which means they know what they’re talking about.

Give feedback if something just isn’t right. ACE partners are pros and value feedback to make sure their work is on point.

Our ACE partners charge for their work. So, it’s best to talk openly about budgets so that money matters don’t become an issue.

Becoming An ACE + Saving the Day

You must know, love, and use Acuity yourself in your business.

You must have a demonstrable expertise in the particular ACE service classification tier for which you desire to become a partner.

You possess amazing communication and organizational skills that ensure expectations are set and managed with your customers.

You are devoted to providing the best customer experience possible for the Acuity customers that you work with.

Be willing to complete a monthly check-in form regularly as well as attend a minimum of one Acuity learning event per year.

An Expert Exists For Every Need

From rockstar set-up experts to uber-smart developers, our ACE partners can help you answer any question, solve any problem, and show you the way forward.

Set-Up Ninjas

Set-Up Ninjas are your go-to resources for getting you up and running on your very own Acuity Scheduling account.

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