Is there third-party software that I can use to stream media content from my PC to Media Player?

The Xbox One team tests extensively to ensure that Xbox will work well with Windows Media Player software. If you decide to use third-party software, contact that software's manufacturer for support.

How can I stream content from my Mac?

To share from a Mac computer, you need to use a third-party streaming solution. Be aware that Microsoft does not support third-party streaming solutions, so contact that product's manufacturer if you need support.

How can I set up Windows Media Player 11 or the Zune software to share my media with my console?

How can I play media from my iPhone and iPod Touch?

Unfortunately, the iPhone and iPod Touch use a different mechanism for storing media than a “traditional” USB drive, so Media Player is currently unable to play content from these devices.

What should I do if my USB storage device loses connection during play?

Try adjusting the power settings for external storage:

Press the Xbox button to open the guide, select System >
Settings.

Select Power & startup > Power mode & startup.

Deselect When Xbox is off, turn off storage.

Does Media Player support the use of subtitles in movies?

Media Player allows SRT files to be used for adding subtitles to videos. If you’ve added the file correctly, the “CC” Closed Captioning control will be displayed during video playback, allowing you to turn on and off the subtitles.

To add an SRT file:

Copy the SRT file to the same folder on your storage device as the video you’re trying to watch. For example, if your video is in a folder called Videos, the SRT file must be located there as well.

Make sure that the SRT name matches the name of the video. For example, if your video is titled “MyVideo123.mkv,” your SRT file must be titled “MyVideo123.srt” to work.