Customer Reviews

Rated 3.8 out of 5�by 67
reviewers.

Rated 1 out of 5�by Jason T Comfortable to wear, but has an unsettling echo
I bought this less than a month ago for use at my workplace as I spent a lot of time on the phone. I wanted something comfortable and with decent voice/sound quality.
The 740 was pretty straight forward to set up, but when I was using it (per the instructions), I found that others on the call noticed a really annoying echo coming from me.
I tried unplugging and plugging back in cords, trying it on another IP phone (I was using the Cisco CP-8945, which is listed as being compatible), changing settings on the device base and moving the base away from any interfering device, but the echo persisted.
The odd part is that at least ten other coworkers have the same exact phone and the same exact Plantronics headset but aren't experiencing the issue.
I've since contacted support to try and get a replacement, so I'm waiting to hear back on that.
October 7, 2016

Rated 1 out of 5�by JM73 Horrible documentation....maybe the product too!
I bought a Savi W720. The doc on connecting USB states:
"Load Plantronics software by visiting plantronics.com/software and click on download button." Did Plantronics do any checking at all? There is nowhere for me to find a driver for Savi W720. I then searched and searched and didn't find anything! Wondering if I just return the product....
September 8, 2016

Rated 5 out of 5�by Misha Great technical support
My wireless headset is over three years old & when I had a problem and called Plantronics for help, they not only checked their equipment but determined it was my phone's new update and helped me fix my phone so their headset worked again. I did not run into the normal you equipment is out of service warranty, but for I fee, I will help you. They stand behind their product no matter when you bought it. Plus their voice clarity is very good.
August 12, 2016

Rated 1 out of 5�by Ramasubbu Mic not working
Mic not working after debuggging.Mic not working after debuggging.
August 10, 2016