Royal Panda Casino

Royal Panda Casino is a quirky online casino with a crowned panda bear as its mascot. On first look, it's easy to see that the casino has taken the time to develop a quality website with a fully instant-play interface. The site is powered by the industry's top software platforms, Microgaming, NetEnt, 1x2 Gaming, and Rabcat, including live dealer games. Royal Panda Casino is available in a variety of different languages and is licensed by the government of Malta.

Restricted Countries

Various regulations prohibit Royal Panda Casino from offering games to residents of Belgium, Denmark, Singapure, France, Israel, Italy, Spain, Turkey, and the United States. Players in all other countries are welcome to sign up as long as online gambling is not prohibited by their government's laws.

Virtual Games

Royal Panda Casino is a slot lover's paradise. The casino features the entire catalog of NetEnt and Microgaming Quickfire slots, which feature some of the most incredible five-reel bonus slots around. Find intergalactic riches in Starburst, have a groovy time at the beach in Wild Water, win millions on a single spin in Mega Moolah, and much more. Several three-reel slots are also available, including Double Magic, Fruit Fiesta, and Fortune Cookie.

There's a very diverse selection of virtual table games at Royal Panda Casino. Players can try their luck in several different editions of Roulette (including Multi Wheel Roulette), numerous varieties of Blackjack (such as Atlantic City and Double Exposure), as well as other favorites like Baccarat, Vegas Craps, Casino Hold'em, and Progressive Caribbean Stud.

Royal Panda Casino features more than 7 different video poker variants from both NetEnt and Microgaming, including Jacks or Better, Deuces Wild, Joker Poker, Tens or Better, All-American Poker, Aces and Faces, and Bonus Poker Deluxe.

Players looking to turn small bets into big wins can try their luck with Royal Panda Casino's impressive range of scratch cards and otherspecialties, including Triple Wins, Ace, and Fortuna.

Live Games

Interested in a live gaming experience? Royal Panda Casino has real games of Roulette and Blackjack broadcast from a professional gaming studio. Players can play with a real dealer in Live Roulette HD and Live Common Draw Roulette, or enjoy a constant pace in Live Automatic Roulette.

Mobile Gaming

Many of Royal Panda Casino's games are available on smartphones and tablets. Players can access the mobile games simply by visiting the Royal Panda Casino website on their mobile browsers. The mobile games are incredibly well-made and practically indistinguishable from the original versions.

Support

Players can count on representatives being available from 9am – 10:30pm (GMT+1). During these hours, players can connect with a live chat associate or call the casino using their international phone number. Inquiries made outside of business hours can be made by online contact form or email.

Security and Fairness

Royal Panda Casino makes player safety its top priority. That is why they use SSL encryption on all of their website pages. This advanced technology from Comodo prevents anyone from being able to read sensitive player data, such as passwords, financial information, and other personal details.

Both the Microgaming and NetEnt platforms are regularly tested by independent agencies to guarantee fairness. Players can rest assured that all of the games at Royal Panda Casino are powered by a genuinely random number generator.

Pros

Impressive catalog of games from Microgaming and NetEnt

Completely instant-play interface

Mobile gaming available

Live chat and international phone support available during business hours

Secured with SSL encryption from Comodo

Proven fair by independent audits

Cons

No players accepted from Belgium, France, Israel, Italy, Spain, Turkey, or the United States

Limited support hours (9am – 10:30pm, GMT+1)

Screenshot

Royal Panda Casino Reviews by Players

Really on of the best casinos out there. I had an issue about a friend playing with my account for a few minutes and breaking terms of the bonus! I received an e-mail telling me that terms have been broken and that my bonus was voided.

I contacted support and explained to them that this was not me and this was a mistake, and I clearly didn't want to breach the terms. I asked them to restore my account to the previous amount (I had 300€+ of bonus win) which they did ! So I took my money back when they could simply remove it. Really recommended + UI is clear, games are awesome, Loyalty program rocks and bonuises are great. One of the best out there !

The only problem is that you have to wager your bonus wins with real money, but hey, that's not a big deal.

We understand that mistakes can be made and we look at every single bonus breach as an individual case.
With you, it checked out fine, and we were more than happy to reinstate your bonus to the previous amount mentioned.

Our bonus structure offers a lot of benefits for our players. For instance, you always start playing with your deposited funds first, and anything you win with those funds can be instantly withdrawn.

And if you do win big with your bonus funds, our wagering requirement is such that you only need to meet the wagering requirement for the initial bonus amount received to withdraw the bonus AND your bonus winnings.

Royalpanda is a good casino. They have a weekly reload bonus (35x) and the support staff is friendly. 8/10

The maxbet in bonus is €7. But they have some pitfalls in the bonus terms. In some slots the max bet amount is way lower (€`1,40) so playing on those slots is a risk losing your wins from your bonus if you aren't careful!

Firstly Matuisz (I may have spell it wrong) is a credit to your company and one of the most polite and logical thinking live help agents I have come across playing on casinos..

I wasn't lucky enough to get a withdrawal but had a great time on the site.. Nice selection of games.. Personally I think the bonus structure is awesome I like the fact you can accept the bonus but it doesn't restrict your cash play on slots.. (as most casinos place all your funds in to bonus funds) meaning you can win on your initial deposit and still have the option to withdraw your winnings (obviously you lose the bonus but hey what are you complaining about you just withdrew :))

Site layout is easy to navigate..

Got logged out during a few games which effected the immersive experience.

I have read so many good reviews about royal panda and their unique bonus structure so I decided to give them a try. I spent a little time reading through their t&c before depositing real cash. Their welcome bonus of €100 and the so called bamboo reload bonus of €150 sound good and the 35x wager requirement sounds fair also. That is when I read the fine print and said table/live games only count as 10% of the wagers requirements. Holy cow. So in order to cash the €100 bonus, you have to bet 350x in cash bet which will be €35000 just to get a €100. And all the points and future bonus will still need to fulfill the 350x requirements also. This is actually pretty bad compare to other major on line casino. Let's say I deposit €300 and get the max €150 reload bonus. I have to bet €52500 with my cash balance before I see any penny of the bonus. The live roulette game house has a edge 2.7%, 35x wager requirement you guys already made your money back. 350x is really shocking. Sorry for saying this

The 10% wager requirement weighting for table games is widely used in the online casino industry – and at many other casinos, bets placed on table games don’t count at all. Naturally, cash balance bets placed on our slots count towards the wagering requirement 100%.

Furthermore, our bonus structure offers a lot of benefits for our players. For instance, you always start playing with your deposited funds first, and anything you win with those funds can be instantly withdrawn.

And if you do win big with your bonus funds, our wagering requirement is such that you only need to meet the wagering requirement for the initial bonus amount received to withdraw the bonus AND your bonus winnings.

If you have any more question regarding our bonus please send me a PM our contact our customer service.

We’ll be sure to take your points onboard, but we would like to add that we do offer Pounds sterling as a currency! When you join us, simply select “GBP” as your currency (in the “Account information” section of the registration form). If you’d like to switch from Euros to Pounds, our customer service team would be only too happy to help you do this – please contact us whenever it’s convenient for you, and we’ll assist you further.

Also, regarding our bonuses and freebies, we always aim to offer players a great selection of both! All players can claim our 50%-up-to-£150 Bamboo Bonus on one deposit each Friday, and new players from the UK can claim our 100%-up-to-£100 welcome bonus. And as a UK player, you would have also received 10 free spins for Starburst upon signing up.

I also recommend signing up for our newsletter, as we frequently reward our players with free spins for our latest slots, and notify them of this by email. And each time you play, you’ll earn Loyal Panda Points, which can be redeemed against free spins, no-deposit bonuses and suchlike.

I’d like to thank you again for your review, and hope that you’ve found this information useful – but please let me know if we can help in any other way. Finally, would it be possible for you to tell me where you saw a TV ad for Royal Panda? As we’re currently not running any TV campaigns in the UK.

Just joined Panda awhile ago after reading the bonus reviews. I didnt take the 10pounds free abit confusing all that but I did get my deposit bonus and played through the wager and ended up withdrawing £200.

This is a great site I cant believe im only finding it now. Great netent games which I love.

I havnt gone through the varification yet tho so I'm hopeing I dont have a hard time with this as some said they have below, plus I rate highly any casino who comes on here and personally and sorts there players problems. Thats classy.

Nothing much to dislike as of yet about Panda hope it stays that way:)

The games are really great, good payout so far. It would be perfect if it can support the full screen while on play.

I would rate it perfect if they provide a 24hours online chatservice.

I experienced difficulties and confusing about the wager requirements since I believed that I already meet the wager requirements. However the system was not get updated and the credits still remaining the bonus status.

Tried to connect the live chat and now available on that time. This was a main issue if I give up for the RP on future.

Alongside our live chat support - which is available Daily: 09:00 – 00:30 (GMT+1) – we also offer 24/7 email support at Royal Panda via the following email: support (@) royalpanda.com.

I will ask one of our staff to get in touch with you either by phone or email to explain how our bonus system works. It’s a bit different to other casinos’, but we find most of our players like it once they see how it works.

If you need anything else please contact our support staff in the meantime.

The games are good and the platform stable. Similar games to unibet, betat, Videoslots, guts etc....

I am a VIP player of more than 20 years so I expect exceptional customer services and perks as I make high deposits.
The vip service here is non existent and left me frustrated despite emails to vip manager so I can't rank it highly at all. finally gave up on it.

Earlier this year I signed up in “Royal Panda” casino mainly because I read many good comments about it on different websites and forums, and then I wanted to explore it a little deeper because you need to log in to access some games and also because I always like to see all options available in the users’ area.

First, I think its portfolio of games is robust enough, there you can choose between slots, table games, video poker and others, all them developed by prestigious companies such as Microgaming, NetEnt, NYX Interactive, Elk Studios, NextGen, and others. Also, if you like to play live dealer games, here you will find all the games offered by Evolution Gaming which is one of the leading companies in this specific niche in the gambling industry.

Another aspect I really liked here is that their terms and conditions, including the bonus terms, are sufficiently clear, in fact, I have never had the need to contact support team to ask for an explanation about this and nor for other reasons since I've never had any trouble playing on this casino.

Within the user's area I could find all the options usually available at the best casinos, including bet history, which is very important for me because it allows me to check everything about each of my bets, and the truth is that this information is not available in many other casinos, so I wanted to highlight this aspect here.

The first time I played at Royal Panda it was thanks to 10 free spins I received in my email to be played in Pyramid: Quest for Immortality slot, they were 10 free spins that left me more than $35 of profit that later I would make them rise up to more than $300 mainly thanks to Thunderfist and Flowers slots and also live baccarat; then my bonus was ruined because in a moment of inattention I violated the term about maximum bet of $7.50 when I held some reels playing Hot Ink slot by paying in total more than that amount, situation that I could check myself in my bet history records.

After that, I made a couple of deposits at this casino but my luck was not so good as that first day; anyway, I can see that the good reputation of Royal Panda consolidates more each passing day and certainly this will be a casino that will receive many other deposits from me since I feel supremely comfortable playing on it.

We'll give our all to improve further in the future and to increase our game portfolio. Our goal is to give our players the best experience possible and we are very pleased to see all the positive comments here.

For some time I believe I have been confusing this casino with another, much less reputable panda themed casino so had been ignoring their advertising and threads regarding their website when I spotted them on the forums. Suddenly there seemed to be a flood of great publicity and reports about them, I can only guess that they decided to get more active on the affiliate sites or started to conduct some kind of promotional blitz because it really did seem to explode very quickly. I feel a little stupid now to have missed out on such a great casino for so long purely by not checking my facts!

When I finally did check out their site properly for the first time I was immediately impressed and felt sure that this must be another brand from one of the established multiplatform browser based casino groups but that does not seem to be the case as they have a unique license number not shared by any other casino. They also have a UK Gambling Commission license in addition to the more common MGA accreditation so I had no doubts playing here would be safe. With all the positive reports I had read I also felt reasonably sure I could expect fast withdrawals and fair bonus terms but as with any casino or group I am unfamiliar with I wanted to read the terms and conditions in full before choosing whether to sign up and deposit - I've simply been burned too many times before.

I did eventually take the plunge after discussing one or two points with support - this was fast and easy and on the whole I have had no real problems with the casino at all. That said, the bonus structure does take some getting used to as wagering requirements can only be completed using real funds. I've see this before on sites who give a no deposit bonus but the winnings cannot be converted to cash until you have made a deposit, but never a system whereby you have to keep depositing in order to meet the wagering requirements of your bonus... there is an upside in that your real cash balance remains withdrawable at all times, but it does seem a little odd at first.

I wasn't sure what to expect with regards to withdrawals because AskGamblers state there is a pending period of 24 hours, but that e-wallets will be paid in 0-1 hours. This made no sense to me and is one of the things I tried to straighten out when I contacted support. Apparently, e-wallet withdrawals are processed immediately following authorization which is why they claim them to be instant.. the authorization period is 0-24 hours. This is a bit of a cheat I think, but I have to say that in practice most of my withdrawals have been received much faster than the 25 hours total stated time. I'd like to see a little more clarity with regards to this though. I've yet to try a card withdrawal but I imagine they will be sent just as fast after the authorization process, so the time taken to receive the funds will depend on the bank receiving the money.

New players receive ten free spins on Starburst for signing up. I always say you shouldn't complain about getting anything for nothing, but giving new signups just £1 worth of spins with a wagering requirement attached does seem a little on the tight side - it certainly isn't enough to tempt me into signing up to claim the no deposit bonus alone.

Site has a nice layout and a decent selection of games. Registration and depositing was quick and painless, and everything is exactly where you would expect it to be.

Customer service seemed polite enough, and no long waiting time.

The bonus system is where Royal P really falls down. It unfortunately (and unfairly in my opinion) has a very odd system. The 100% match with 35x wagering is pretty standard, but with one very major caveat. If at any point you dip into the bonus money the wagering will stop, and you'll need to redeposit in order to carry on the wagering, meaning that you could end up losing a lot more than just your initial deposit.

I've come across offers where the wagering only starts once you dip into the bonus money, and they're bad enough, but at least with those you have a chance of winning it back and the most you can lose is your deposit. This method is very much more insidious (again, in my opinion) as it directly appeals to problem gamblers mentality of 'just another few quid and i'm guaranteed to win it all back'. Luckily, I don't have that mentality and as a result, I decided to write off my initial deposit and walk away.

Thank you for your feedback! I'm happy to hear that your overall experience was a good one, and I hope to see you again at Royal Panda!

Regarding the bonus, I'm sorry to hear that you are not happy about the bonus structure, but let me tell you one of the major upsides! Should you win anything with your real money balance while still clearing a bonus, your winnings are added to your cash balance and can be withdrawn immediately without any wagering requirements.

Lots of players actually appreciate our bonus as you can read on several forums but indeed it's a personal thing.

We understand that it can be frustrating for players when we need to verify them at a very early stage, which is why we only ever conduct such checks if we deem it necessary (to meet our legal obligations, and to ensure we’re able to offer our players a safe, fair online casino experience).

I would like to assure you that if you undergo the process, we’ll do our utmost to ensure that it’s completed as quickly as possible. And of course, once you’ve been successfully verified, your future payments will be processed within 24 hours.

If you have any questions regarding this please contact me in PM or our support.

Their bonuses are not for everyone. I In particular dislike the bonus system very much. It can play in your favor, but if it doesn't very early on into your deposit you will wish you didn't take the bonus. For this reason along with the poor VIP system I give Royal Panda 4 stars.

One of the easiest online casino experiences I've had. Decent enough choice of games, I especially liked Live Blackjack.

In terms of customer experience, 10 out of 10. My ID documents were processed within 2hrs and both of my withdrawal requests were completed within 1hr, funds received 2 days later. None of this having to wait 48-72hrs for withdrawals just to be processed.

Definitely my casino of choice from now on.

Was initially disappointed I couldn't find any Blackjack games that weren't Live (don't know if this is just on mobile device), but in the end I actually prefer the slower pace of Live now, so no complaints.

We offer next to our live table games a lot of table games on the desktop and mobile version of Royal Panda, maybe you missed them :) Did you by any chance play on the Royal Panda live blackjack table? We hope you had a good win!

Good selection of popular games. Also live dealer facilities if you require.

Verification of documents prior to withdrawal was a bit long winded. Had to keep sending I.D. as they said it was not clear in image, which it was as I had checked. Each time I was then sent another email to ask for something else rather than requesting everything in one email. Long and drawn out even to the point of replying back if my phone number was correct. I had only been a member for a week. Anyways, took a few days but the payout was relatively quick, however maximum €5000 per day.

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