A number of long-term opportunities have become available for Full-Time Customer Service Agents to join a ‘family-friendly feel’ call centre, which is conveniently located in the Belper area of Derbyshire and has free on-site parking.

To be considered for the role, you’ll require the following essentials:

Proven experience within telephone based customer service

Enjoy working in target driven roles and pride yourself on service levels

Ability to deliver excellent customer service

Must be immediately available to start within the next few weeks

You’ll be dealing with inbound calls from a demanding customer base, with issues that require a quick turnaround. Also, you will be resolving issues and problems whilst giving the customer’s peace of mind.

As Customer Service Agent, you’ll also be involved in the following areas:

Answering a high volume of calls

Delivering excellent standards of customer service

Resolving problems quickly

Giving detailed instructions over the phone

Salary, Benefits & Working Hours

£7.98 per hour with overtime being paid at £11.97 per hour.

Working 42.75 hours per week, over 5 days with 1 weekend to be worked out of 5 weeks.

Full training will be provided to ensure you're able to fully support their customers.

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Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas including Secretarial, Administration and Customer Service, along with other similar commercial and industrial positions.

Talk Staff Recruitment act as an Employment Business in relation to this vacancy.