Teller Service Representative

Summary

Under general supervision and in compliance with established policies and procedures, the Teller Service Representative is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial goals, and promoting Veridian products and services.

Maintains member confidence and protects operations by keeping information confidential.

Contributes to team effort by accomplishing related results as needed.

Key Attributes

Oral and written communication skills.

Member service focus.

Attention to detail and accuracy.

Positive attitude that supports a team environment.

Dependable and punctual; flexible during peak times.

High level of confidentiality.

Organizational skills.

Self-motivated; ability to work without close supervision.

Problem solving; analysis.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

Occasionally lift and/or move items over 10 pounds.

Remain sedentary (seated) for extended periods of time.

Working Conditions

This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

Travel

Limited travel expected.

Required Education And Experience

High School Diploma.

1+ year of related work experience, preferably in a financial institution.

Math and clerical aptitude.

Fluent computer skills in a Microsoft Windows environment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Veridian Credit Union

Veridian Credit Union, founded in 1934 in Waterloo, Iowa, is a not-for-profit financial cooperative dedicated to partnering with members to create successful financial futures. Veridian offers a competitive salary, benefit and incentive package that includes medical, dental and vision insurance; group term life insurance, 401(k) and profit-sharing plans; and a yearly incentive program. Employees enjoy a supportive work environment where diversity is valued.

Veridian Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.

What is the best thing about working at Veridian?

"The best thing about working at Veridian Credit Union is definitely the people! Our staff is an exceptional group of individuals who make every person’s experience here top notch!"

- Lisa, Credit Consultant II
20+ years with Veridian

"The diversity culture we have which allows us to help each of our member in their own language. Also, the involvement we have every year with the community. i.e Jingle in the Junction, Latino Festival, Irish Festival, Kids Festival, and many others."

- Josue, Loan Interviewer
4+ years with Veridian

Awards and recognition

Locate a Branch

Locations in Iowa and Nebraska to serve you.

As a credit union, we're organized differently than other financials. Veridian is a not-for-profit financial cooperative owned by our members. That means all the net earnings are returned to members in the form of lower loan rates, higher savings, and low-to-no fees. Veridian is also governed by a volunteer board of directors who are elected by our members. Each member has one vote in the election for our board regardless of how much money that individual has on deposit.