Employee Management

As we enter an age where employee engagement is emerging as one of the top drivers of business growth, the ‘why’ of engagement has become quite clear. What’s still a mystery though is the ‘how’. Though there [...]

The previous blog in this Q&A series focussed on the major reason as to why customer service is often not at the forefront of modern business activity. I hope that my readers enjoyed my perspectives on customer lifetime [...]

In my first blog article in the Q&A series, I shared my view on why the marketing department is not taken as seriously as it should be. I hope my answer helped you understand the dynamics between Marketing [...]

For several years now, organizations have been trying desperately to improve employee engagement, but few have been successful. Studies show that employee engagement numbers have barely improved in the last few years and the Engaged Strategy survey has [...]

Join the conversation with Engaged Strategy as we provide fresh and though-provoking insight on customers, employee engagement, branding and leadership. This is based on our experience and knowledge of more than 70 brands across a wide range of industries in the Asia Pacific region.