These fees are paid to the local carrier and are not collected by The Nora

Returns

If our products do not meet your expectations, we offer the following options:

Received damaged, or incorrectly shipped products due to our fault:

We will replace the product with the same product originally ordered without you incurring any extra fees for shipping and handling. But you have to return the product and email us receipt to refund you the shipping cost for the return.

Please notify our customer service department within 2 days of receipt of damaged or defective products at info@thenora.com, or call us at +44 3333 234 601.

Dissatisfied with the product:

Returns in this case are accepted within 7 days of receipt the product. You have the following options:

Full refund for product cost only, no shipping and handling cost refunded.

Exchange your product with other product of your choice and you will pay the difference if the new product price is higher than the original one. And you also pay for the shipping and handling of all exchanged items.

You will return the item and pay the shipping cost and we can give you a code with the same price as the product price to be used in your next purchase from thenora.com.

In all cases, Please keep the package as is, and call us immediately for further assistance. Item should be unused and in its original packing.

The Nora - The best source for affordable designer apparel

Launched in 2012, The Nora is an online fashion store that offers a comprehensive range of products for women, men and children. Considered one of the leading Italian fashion clothing stores, we take pride in providing a range of products from notable fashion brands.

Our product range comprises clothes, watches, handbags, footwear, beauty products, luggage, and more. We offer contemporary styles at affordable prices throughout the year. We also provide free shipping to regions in the European Union.

The Nora Fashion, 27 Old Gloucester Street, London WC1N 3AX, United Kingdom.

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The Nora Fashion Limited is a company registered in England and Wales with company number 10182959.
Registered Office: 27 Old Gloucester Street, London WC1N 3AX, United Kingdom.The Nora Fashion is a trading name of The Nora Fashion Limited.