New Year, New Director of Client Service at Trilix

Last year was a year of growth for Trilix, and as we kick off 2018, that momentum holds steady with a dynamic new addition to the team. Jon Miller joins the agency as its new director of client service. With more than 20 years in the business, Jon will oversee the Account Services Department, building strong relationships with the agency’s clients and fostering new partnerships.

We caught up with Jon on his first day to learn more about him.

Tell us about your history in the Des Moines marketing world. Where are you coming from and what did you do?My first job was selling advertising for Cityview and The Business Record in the mid-90s. From there I had a brief stint in radio and spent a few years at Porter & Associates (which would eventually become Trilix). Most recently, I was at Flynn Wright where I served as director of account service. All told, I’ve been in the business for a little over 20 years.

What is your role here at Trilix?As director of client service, my role is to help Trilix provide the most professional, strategic and valuable service possible to our clients. On a day-to-day basis, I want to make sure those responsible for representing the agency have the support they need to be their best.

Are you a Des Moines native?I grew up on a dairy farm near Chariton, Iowa and have been in Des Moines since I graduated from Iowa State University in 1993.

What’s your favorite pastime? (Besides working at Trilix, duh).Golf. It’s what I love to do the most (please don’t confuse enthusiasm with skill). If I’m not golfing, I tend to be riding my bike.

One thing that’s always in your fridge?Milk (of course).

Best subject in high school?Journalism/Photography.

What’s your beverage of choice?I’m a coffee guy. Medium roasts. No cream or sugar. Lately I’ve been learning more about how to cold brew and am excited to experiment with this approach.

You’ve been presented with round-trip plane tickets to any destination of your choice. Where do you go, and who do you bring with?Tokyo. I’d take my son. Japan has always been a bucket list trip for me, and I would love to share it with him.

If forced to sing for your life at a karaoke bar, what song do you choose?I guess my question is “Why would you ever go to a karaoke bar?”

If Trilix gave out awards, you would be voted “Most Likely To…”“Most Likely To…avoid a karaoke bar.”

We’ll be sure to steer clear of karaoke bars for any future office celebrations. Welcome to the team, Jon!