Customers are continuing to spend less time at a dealership from beginning to end. According to the 2018 Cox Automotive Car Buyer Journey Study, car buyers spend 60 percent of their time online. They want to come in with the dealership already aware of what they...

There may not be light sabers involved (one hopes), but when it comes to Star Wars and the technology that drives auto retail, we can make a few fun comparables.After all, the last thing any sales manager or dealership controller wants is to get stuck on a virtual outpost, searching for solutions like a desert scavenger. The sunset migh...

When it comes to car sales and financing, the relentless search for efficiency touches all areas of a dealership.Smart dealer operators are finding steps and tasks that can be connected, automated and perfected; they’re reviewing workflow and expecting time and cost savings. For example, ask yourself this question: When a customer bri...

Let’s face it: the business of automotive retail is changing.Today, car buyers spend more time shopping online and less time going to dealerships; when they do walk into a showroom, it's likely that they know what they want, right down to the amount of time they're willing to spend on the deal. That's where good technology helps,...