They replied and I was put immediately on the
defensive. It felt like, "how dare I suggest the car was
worth less." They car was $1700 over CarGurus
suggested price and Cascade rep said because
CarGurus didn't take into account it was a convertible.
REALLY? I also valued the car on KBB and NADA.
These also said the car was $1500-$2000 over
suggested retail price. The Cascade rep said why
would I think the car wasnt worth what he was asking
for it without test driving it? He also asked what I
thought it was worth and why? I said the car had an
accident and two owners and quoted the KBB and
NADA prices. He said the accident wasn't bad and his
boss was the second owner of the car. At this point I
knew it wasn't worth the time or trouble.

Ben contacted me and asked to set up an
appointment for me to come see the car. I told
him I would be there between 9-10am on friday. I
got there a about 10:15. Ben when to get the car
and found out they had used it as a loaner for
someone in service. He said he could try to get it
back that day or worst case saturday. I told him i
had a busy weekend and best i could do was
come back monday. I contacted him on monday
to try and see the car. Still no car. They never
even tried to get it back. I bought a similar vehicle
that night with less miles (50k compared to 74k)
for $1000 more from a different dealer. That
experience was a good one.

The response to emails were very prompt. The car was as advertised. We
came ready to purchase. Everyone was professional and courteous. It was
a smooth transaction. We were able to haggle and get our price. There
were no pressures on upsales.

I am really dessapointed, I fill the credit application Online on 01/09/17 and didn't here nothing back, if I dont contact Mark he didn't contact me. Its been more then a week already waiting and still didn't hear nothing from him.

Excellent experience. Mike Marzec was great to work with. Called me back on
his day off. No high pressure, just helpful. Did not try to bury me with "extras"
to drive up the price. Highly recommend Mike and Cascade to anyone looking
to buy..

On the Saturday we test drove the car, liked it and were told it first had to
undergo inspection for certification before they could sell it...when I called the
next week they told me it had been sold.

car had all the options and the price was competitive . however the mileage
on the car was far above the 15- 30 miles we were expecting on a "new"
one. we have since bought a new Audi from a dealer that's a far longer
drive for us. thx.

They responded quickly and
followed up well. We drove the
car we inquired about but ended
up buying something newer from
another dealer because they
didn't have what we were looking
for. Very professional.

Yes they did respond but I don't know enough about to rate them. And actually they were quick to respond so that was good. It seemed like a nice enough lot though. Id give them a chance again but changed my mind on the car. IF I had to rate on response only............. a good 4 will do it!! Everyone is worth looking into