Random characters or lines are appearing on the moto g5s plus

Random characters or lines appearing on your display could be caused a few different settings.

Owner Info

You may have inadvertently typed some random characters in the Lock screen message section of your device.

Please follow the instructions below to check or change the Lock screen message:

Touch

Touch Settings

Touch Security

Touch the next to Screen Lock

Touch Lock screen message

Enter the details you would like to display over your locked screen such as lost device contact information.

Select SAVE to confirm.

Press the power button to lock your screen and wait a few moments. You should then see your message displayed.

Developer Options

If you have previously enabled Developer options, you may have accidentally enabled a User Interface option under the Developer Options. Your device has several developer options that can be used by application developers when testing applications.

Please follow the instructions below to check the developer options that may have been enabled on your device:

Touch

Touch Settings

Touch Developer options(if you do not see Developer options in settings, this is not the issue)

Uncheck or turn off any options selected under Input,Drawing, and Hardware Accelerated Rendering.

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