Customer News

It's bye-bye Backup & Storage, and hello Virgin Media Cloud

Backup & Storage is now closed. If you had a Backup & Storage account, you should have received our emails warning you of its closure. We hope you've saved any remaining files to your computer because, if you haven't, we're afraid they're lost for good.

Although Backup & Storage is gone, we've got a brilliant new way for you to back up and store your files. It's called Virgin Media Cloud.

It's a breeze to use and keeps all your stuff nice and secure. Best of all, once you've stored your files you can enjoy them and share them from anywhere, on an unlimited number of devices.

All you have to do is choose which files or folders you'd like to back up and each time you add something new or make changes Virgin Media Cloud will back them up automatically.

Want to store things as you go? No problem. Whether it's a single photo or a big wodge of work, you can manually upload files from any of your devices.

• Store content from PCs, Macs, smartphones and tablets
• Back up from an unlimited number of devices
• Arrange your stored files into folders
• Share files with family and friends
• Access stored content from any device