AODA Multi-Year Accessibility Plan

The T1 Agency Ltd.

INTRODUCTION

The Accessibility for Ontarians with Disabilities Act (the “Act”) and the Accessibility Standards for Customer Service and Integrated Accessibility Standards Regulation (the “Regulations”) are designed to prevent and remove barriers to accessibility in the Province of Ontario and to respect the dignity and independence of persons with disabilities.

ACCESSIBILITY PLAN AND POLICIES FOR THE T1 AGENCY LTD.

This 2015-21 accessibility plan outlines the policies and actions that The T1 Agency will put in place to improve opportunities for people with disabilities.

STATEMENT OF COMMITMENT

The T1 Agency is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the AODA.

ACCESSIBILITY

1. Accessible Emergency Information. This is how we can be accessed during an emergency.

The T1 Agency is committed to providing the customers and clients with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary.

Planned Action:

Analysis of current internal policies and procedures relating to accessibility

Streamline the policy to reflect AODA Customer Service Standard policy and ensure we are in line to meet IASR regulation

Required compliance date: January 1, 2014

Status: Complete

2. Accessibility Policy and Multi-Year Accessibility Plan

The T1 Agency has created a multi-year accessibility plan outlining the company’s phase-in strategy for identifying, removing and preventing barriers to accessibility.

Planned Action:

Publish policies on internal and external sites to ensure its availability in an accessible format

Required compliance date: January 1, 2014

Status: Complete

3. Training

The T1 Agency will provide training to employees, volunteers and other staff members of Ontario’s accessibility laws and on the Human Rights code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers and other staff members.

Planned Action:

Leverage HR team to ensure our training manual incorporates IASR standard for all employees, volunteers and contractors working on behalf of The T1 Agency.

Develop and integrate procedures for documenting and updating as required.

Required compliance date: January 1, 2015

Status: Complete

INFORMATION AND COMMUNICATION STANDARDS

The T1 Agency is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs.

1. Accessible Websites and Web Content

The T1 Agency will take the following steps to make all new websites and content on those sites conform with WCAG 2.0, Level A.

The T1 Agency will take the following steps to make all websites and content conform with WCAG 2.0, Level AA.

Planned Action:

Continuous assessment of our current web functionality to ensure compliance

Ensure our IT staff are aware and trained to develop the websites and web content to conform to WCAG 2.0 Level AA

Required compliance date: January 1, 2021

Status: In Progress

2. Feedback Processes

The T1 Agency will take the following steps to make ensure existing feedback processes are accessible to people with disabilities upon request.

Planned Action:

Leverage with HR to review the current feedback process internally

Assess the current feedback process and ensure the feedback processes are accessible to persons with disabilities

Inform employees and persons participating in the development and approval of The T1 Agency’s policies about the availability of accessible formats and communication supports

Required compliance date: January 1, 2015

Status: Complete

EMPLOYMENT STANDARDS

The T1 Agency is committed to fair and accessible employment practices. We will take the following steps to notify the public and staff that, when requested, The T1 Agency will accommodate people with disabilities during the recruitment and assessment processes and when people are hired.

Planned Action:

i) Recruitment

Notify employees and public of the availability of accommodations for applicants with disabilities in the recruitment process

Ensuring that accommodation is available for applicants with disabilities on The T1 Agency websites and job postings

ii) Recruitment, Assessment and Selection

Review current recruitment policies, procedures and processes

Ensuring availability of accommodation notice as part of the process in the scheduling of an interview and/or assessment

If a selected applicant request an accommodation, inquire with the applicant and arrange for provision of suitable accommodations in a manner that takes into account the applicant’s accessibility needs due to disability

iii) Notice to Successful Applicants

When making offers of employment, The T1 Agency will notify the successful applicant of its policies for accommodating employees with disabilities

Review and if necessary, modification of existing recruitment policies, procedures and processes

Include The T1 Agency’s policies on accommodating employees with disabilities in offer of employment letters

Required compliance date: January 1, 2016

Status: Complete

2. Informing employees of Supports

The T1 Agency is committed to complying with the provisions of the AODA in respect of this requirement, with the objective of informing employees of available accessibility supports.

Planned Action:

Review current policy to include current employees and new hires of The T1 Agency’s policies on the provision of job accommodations that take into account an employee’s need due to disability

Provide the information required to new employees as soon as practicable after they begin their employment at The T1 Agency.

Update employees on changes to existing policies on job accommodations with respect to disability

Where an employee with a disability requests it, inquire with the employee to provide or arrange for the provision of accessible formats.

Communication supports by developing a process to consult with the employee items that are required in order to perform the employee’s job and advising the employee of solution

Required compliance date: January 1, 2016

Status: Complete

3. Documented Individual Accommodation Plans

The T1 Agency will comply with the provisions of the AODA in respect of this requirement, with the objective of improving accommodation and return to work processes in the workplace

Planned Action:

Create Accommodation procedure

Document individual procedure

Required compliance date: January 1, 2016

Status: Complete

4. Workplace Emergency Response Information

Where The T1 Agency is aware that an employee has a disability and that there is a need for accommodation, individualized workplace emergency response information will be provided to the employee as soon as practicable if such information is necessary given the nature of the employee’s disability

Planned Action:

Assign a designated team in the organization to provide assistance to the employee who has the disability in need of accommodation

Develop a policy and process for the procedure which lists the steps to accommodate individual workplace emergency response

Continuously reviews its general emergency response policies

Required compliance date: January 1, 2016

Status: Complete

5. Performance Management, Career Development and Redeployment

The T1 Agency will take the following steps to ensure the accessibility needs of employees with disabilities are taken into account using its performance management, career development and redeployment employees with disabilities

Planned Action:

Assess current performance review process policies to include accessibility needs of employees with disabilities

Review current training and professional development policies to include accessibility needs of employees with disabilities

Review policy to include current transfer and redeployment practice if applicable process to include accessibility needs of employees with disabilities

Required compliance date: January 1, 2016

Status: Complete

6. Return to Work Process

The T1 Agency is committed to comply with the provisions of AODA in respect to return to work process in the workplace

Planned Action:

Review the current policy to include and facilitate the employee’s return to work after a disability-related absence or injury

Development of a written individualized return to work plan for such employees and if required the use of individual accommodation plans as planned in the above, in the return to work process

Required compliance date: January 1, 2016

Status: Complete

For more information on this accessibility plan, please contact Karen Stern at: