Windows 7/Photosmart 2610xi

‎12-01-200912:31 PM

I just bought a new laptop with Windows 7 and am trying to install my HP Photosmart 2610xi to get my printer set up again. I downloaded te driver that is compatible with Windows 7 and now I can print but am not able to download my HP director, Image Zone or Document Viewer. Is there anoter download I am missing or a patch? The CD that came with the printer will not work with Windows 7.

Windows 7/Photosmart 2610xi

‎12-01-200912:44 PM

hatch wrote:

I just bought a new laptop with Windows 7 and am trying to install my HP Photosmart 2610xi to get my printer set up again. I downloaded te driver that is compatible with Windows 7 and now I can print but am not able to download my HP director, Image Zone or Document Viewer. Is there another download I am missing or a patch? The CD that came with the printer will not work with Windows 7.

Windows 7/Photosmart 2610xi

‎12-01-200901:21 PM

Tried to download again using the download button you provided but am getting a screen that says internet website not available so am not getting to the "run" screen. Do I need to type in the website manually? Have had some issues with certain websites, not sure why.

Windows 7/Photosmart 2610xi

‎12-01-200901:39 PM

hatch wrote: Tried to download again using the download button you provided but am getting a screen that says internet website not available so am not getting to the "run" screen. Do I need to type in the website manually? Have had some issues with certain websites, not sure why.

Click on this link, select save file, then run it when the lengthly download completes.

Windows 7/Photosmart 2610xi

‎12-01-200903:58 PM

Dowload went fine but when I ran the program, there was "fatal error on installation" error. I had to reboot and can print and get into the HP Photosmart icon but when I access the HP Solution Center, it tells me the installation is not complete. I've tried to unplug the USB, turn the printer off and on and re-run the download. Any suggestions? Not sure what the Solution Center contains or if this is something I have to have.

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