1. Must be from the Construction & Building materials industry. 2. Sound knowledge of the façade & fensetration Industry, will be an additional & good advantage. 3. Should be conversant with Architects, Builders , PMC's, Façade Consultants and Aluminium Fabricators in the designated region. 4.Should possess good knowledge of Project Marketing. 5. Should be able to handle Techno Commercial presentations, discussions & negotiations. 6 Must Be team Player. 7. Candidates from Architectural Glass Hardware / Architectural Doors & Windows Hardware/ Alumium Profiles Manufacturing/UPVC Profiles Manufacturing/Glass/ Facade Industry , will always have an additional advange in this position. 8. Should be able to work in a target based environment & be able to handle target pressure. 9. A go getter with a zeal to excell in his career is a essential requirement for this position. 10. For a deserving candidate salary will not be a constraint.

About Company

 KAPHS with its headquarters in Switzerland is one of the leading companies with focus on Architecture & Design in Europe, Middle East, North Africa and India – simply because Kaphs knows how to combine traditional competence with ground breaking technologies  KAPHS has achieved considerable success and is now considered a strong partner in providing specialty products  KAPHS has built up an area-wide partner-network to well known manufacturers and contractors, thus KAPHS can grant our customers easy and more comfortable access to high-end products with consistent quality and continuity, guarantee reliability and security for customers as well as for suppliers. Together with our customers KAPHS develops individual solutions that can be integrated without any problems into running business process  As the customer wishes, KAPHS can realize the project as a supplier or as a provider of engineered solutions  Groundwork for handling projects is professional project management. Our success is realized by a team consisting of high-qualified engineers, technicians, project developers and other field specialists, which we choose individually for each project

Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.

Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.

New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases