TripAdvisor Traveler Rating:

4.05Cleanliness

5.05Location

5.05Rooms

5.05Service

5.05SleepQuality

4.05Value

4.05

“SLIGHT PROBLEM WITH ROOM at the hotel”

Nov 06, 2012Mike C, Baltimore

I booked thur obits, Nov 2 nd thur the 4 specfiy a handicap rm 2 double beds, the woman from orbits said "Quote" Mr.Callaway you just got the last room, we shall send you a confirmation, never got that confirmation.Got to the Hawthorn Suites By Wyndham between 8 pm and 9 pm Saturday, when to my room it was a regular queen size bed, my sister is Handcapped can;t walk one step, so it was a very hard a struggle with my help for her to go to the bathrm.When down to the front desk talk to Amit Arora he was vry nice offer my money back, but @ 9 pm and traveling from Baltimore, Maryland to 1151 E. Main St. Meriden CT 06450 were was i to go im dead tire, so i had to sleep on the floor of my room, wokeup back was killing me, that night was, not acceptable, next night i was given a room after a lot of almost raising my voice and DEMANDING, no one should have to go thur what i did, and i did hear Orbits SCREWUP like that alot, so please tell me if they do this, why do this Company still deal with them, they are dragging your Company down, i know these comment im write will be just dust in the wind and DELETE, AND YOU WILL CARRY ON LIKE IT DIDNT HAPPEN TO ME,i hope and pray this never happen to you, your family or anyone you know AS I DID SAY UNACCEPTABLE.