Offerings

Our suite of offerings is designed to equip leading insurers with inventive models in business enhancement and best-in-class customer experience. We co-create cutting-edge products and solutions that align to market needs and expectations. To meet the needs of digital consumers, we will help you evolve your business and operating model to remain competitive and relevant.

Strategy

Digital strategy and roadmap

We help clients build a strategic roadmap that delivers a competitive edge and tracks value realization. This is done keeping business vision and technology solution definition in mind.

Digital customer experience

Today’s multichannel consumers demand better experiences. While ‘digitally mature’ companies enjoy superb business performance, the rest that fail to adopt digital technology face several challenges in serving customers’ expectations. Our portfolio of solutions can help you tackle these challenges and deliver a best-in-class customer experience.

Next-gen portal implementation and support
The market demands that a next-generation website should dramatically change and improve ways in which stakeholders are engaged for lead generation, brand messaging, and collaboration, as well as enable them to access desired content any time and on any device. We can help you.

Workplace collaboration While consumer communication behavior changes through the disruptive use of technology, corporate portals are also changing face. Organizations are being prompted to embrace social collaboration habits of the current generation of employees and associates to improve productivity and quality of work. Our solutions can enable you to not only improve collaboration, but create a smarter workforce.

Digital marketing site development We deliver enhanced online branding, through tailored experiences, to your valuable customers at the most opportune time. From running campaign sites to running and maintaining large digital marketing factories, Infosys is the partner of choice for all your digital marketing needs.

Digital architecture To boost top line and enhance the bottom line, it is critical that the underlying architecture is not just best-in-class, but also delivers optimally. Infosys provides architectural services that enable clients to meet the customer’s wants – anytime, anywhere, and on any device, enabling the organization to function in a simple, scalable, self-sufficient, and smooth way.

Digital analytics Business decisions need to be driven by valuable insights. Analytics today can help you monitor risk and preventive mitigation, analyze product performance, as well as rationalize and target marketing and product offering for specific customer profiles.

Digital process integration services

The business environment today is marked by constant change, intense competition, and complex challenges. Our suite of digital process integration services are tailored to enable you to effectively transition into a digitalized organization.

Consulting services In today’s competitive business environment, complex insurance business needs to have the right amount of expertise. From ICC Roadmap and establishment to organizational change management, package evaluation, and SOA strategy and adoption, our consulting services offering can help you address complex challenges.

Implementation servicesBusiness Process Management (BPM), including business process modeling, package implementation, business rules management, and program management help an insurer address organizational BPM needs with ease and achieve the best level of efficiency.

Digital enterprise services

The insurance agency relationship management solution provides considerable benefits to producers, carriers, and customers. Producers (agencies, agents) benefit from the range of features that the solution offers as it helps them achieve their goals in a very organized and timely manner. It also helps carriers grow revenues by improving the agent’s productivity and customer wins with enhanced self-service capabilities.

Big data

Infosys Big Data can help insurers in fraud detection, risk management and insurance data models, and also helps in empowering the technology and business teams to develop industry-specific insights and act on them very quickly.