Contact Us

Knowledgeable customer service representatives are available by phone, email and live chat. If you are a new customer, are looking for a dealer or want to register online, please complete the
registration form or contact our sales group.

If your company operates from multiple geographical areas and is looking to standardize weighing and process control equipment, please contact our national accounts manager, Glenn Zalusky, at 715-234-9171 or 800-472-6703 or via email at
gzalusky@ricelake.com. Glenn utilizes our network of local dealers to develop and implement programs that deliver increased up time and efficiency.

Service
By maintaining sales and service relationships with virtually every local scale dealer in North America and in key industrial sectors around the globe, Rice Lake is uniquely positioned to provide the most efficient and cost-effective field-level support available. Our network services all brands of equipment and meets the regulatory requirements for putting Legal for Trade scales into operation.

Routine Service or Calibration
Complete the weight recalibration form, request service form or call 715-234-9171 or 800 472-6703 and ask for inside sales. Customers in Canada and Mexico, please call 715-234-9171 or 800-321-6703.

Immediate/Emergency Service
For immediate assistance, call 715-234-9171 or 800-472-6703. Customers in Canada and Mexico, please call 715-234-9171 or 800-321-6703. If you are calling after standard business hours and have an urgent scale outage or emergency, press 1 to reach on-call personnel.

Service for Multiple Facilities
If you have a national service contract, please use the following link to
request service. For more information, please contact our national accounts manager Glenn Zalusky at 715-234-9171 or 800-472-6703 or via email at gzalusky@ricelake.com.

Emergency Contacts

For immediate assistance, call 715-234-9171 or 800-472-6703. Customers in Canada and Mexico, please call 715-234-9171 or 800-321-6703. If you are calling after standard business hours and have an urgent scale outage or emergency, press 1 to reach on-call personnel.