The Business Challenge

HR Manager Rebekah Lee at Correct Care is faced with a number of HR challenges. The prison system itself is an ever-evolving environment – and Correct Care need to be responsive and adaptable.

“Our service arrangements are based on the number of prisoners. This can change to due to various external factors – such as changes to sentencing protocols, for instance. Our own resourcing needs to be flexible enough to manage that.”

Many of Correct Care’s employees, including nurses, have highly-structured award entitlements. The beauty of Affinity’s software is that it brings together all related payroll, leave, rostering and award requirements into one employee Masterfile.

As well as ensuring compliance for the business, this provides employees with greater clarity.

“Affinity presents all pay and entitlements on the pay slip in a way that’s transparent and easy to understand,” says Rebekah.

No More Data Integrity Issues

Prior to partnering with Affinity, Correct Care’s legacy payroll system was run out of Sydney.

As Rebekah recalls:

“There were a lot of data integrity issues, and we didn’t have access to the Masterfile – we had to request reports. It wasn’t giving us insight into our staffing model, or the changes that were occurring over time.”

“Affinity has solved all those problems. We can now create any report we need, in real time, and we have confidence in the quality of the data we’re using.”

The implementation process was also fairly seamless, recalls Rebekah, despite time pressures.

“We were working to a very tight timeframe – we started the project in April and went live in August. The Affinity team was fantastic…we had very experienced and responsive project managers working with us.”

Critical Business Insights For Management

These days, Rebekah receives regular requests from the managing director for HR information that provides critical business insights.

“Affinity allows us to inform the organisation on our current status, any emerging trends, and developing new business. When we’re looking at a business case, we can run different scenarios to show exactly what it will cost.”

The ability for payroll and HRIS to ‘talk to each other’ is another key benefit of using Affinity. As Rebekah explains, many HR processes have an impact on payroll – performance appraisals are linked to salary increases, for instance.

“When it comes to audit, we’re able to show how all that information links together. I think that provides auditors with another level of confidence in our processes.”

In the bigger picture, believes Rebekah, the ability to provide this level of insight will see HR professionals secure their place at the executive table.

“Traditionally, HR has not been an exact science…a lot of the information has been qualitative. We’re on a path now where we can support a lot of what we do with highly accurate financial information.”

Clever Solutions For Healthcare Organisations

Affinity’s employee-centric system makes it easy to access the right tools and information to manage HR and Payroll intricacies specific to the healthcare industry.