Knowledge Base

How to know your PHP version and change it in cPanel

If you would like to know a PHP version for your hosting account, you can do this in cPanel.

Log in to your cPanel and go to Software => MultiPHP Manager

Arrow 1 shows the default server PHP version and you can ignore this string.

Arrow 2 shows the PHP version for your hosting account’s sites.

If you need to upgrade a PHP version, it is necessary to make some changes in your WordPress admin panel primarily. If you do not use any AliDropship plugin on your site, you can skip this step and go directly to the PHP update step.

AliDropship plugin removing

In case of updating a PHP version, for example, from 7.0 to 7.1 it is necessary to deactivate and delete AliDropship plugins first. If you have at least one of the following plugins at your site:

AliDropship plugin,

AliDropship Woo plugin,

Social Rabbit,

Single Product Promo Page,

Recent Sales Pop-Up,

Countdown Timer,

Abandoned Cart,

Customers Gallery,

Facebook Business,

Google Merchant,

you need to deactivate and delete plugins from the list, because AliDropship plugins for PHP 7.0 are not compatible with PHP 7.1.

The same would have to be done if you need to upgrade from PHP 7.0 to PHP 7.2 or from PHP 7.1 to PHP 7.2.

If you use AliDropship original plugin – Davinci, Michelangelo and Rembrandt themes should be deactivated (not deleted), because these themes cannot work without AliDropship plugin and will cause an error when you will remove the plugin.