Mangkuk, 15 Oct 2015i know how you feel . we are the same victims :\I am also victim!!! Bought Xperia M5 on 24/9 and send in SONY service centre on 14/9 because it shutdown and cannot on anymore! From Johor - RY :(

sood, probably a phone seller with a lot of M5 in store. you dont feel the pain simply saying others giving negative comment to this device.
i jz bought a M5 dual last 3 weeks. my only problem right now is it keep shutting down randomly & cant turn it on unless plug in charging cable to boot the phone.
been trying safe mode for about a day so far din turn off by itself.. comon sony! i shouldn't b using this thing in safe mode till i change the next phone.

Anonymous, 14 Oct 2015What update did you do? Facing the same problem about the auto shutdownNo. My huband's m5 was updated when we sent it back, while mine's was not updated. Both phones still had the shutdown issue. The update didn't make any difference. We returned both units and are now waiting for our refund.

AnonD-452036, 14 Oct 2015Good luck..... as I know they still haven't fix the firmware. My M5 is kept by the sony repai... moreYeah , good luck..they did that upgrade to our m5s already but still the same problem.we had ours returned and now waiting for refund. My husband bought samsung note5 yesterday instead. It's amazing! Me, i'll wait for the fixed m5 on market, I don't know, maybe because I'm a sony fan..

AnonD-452036, 14 Oct 2015Don't buy it. I bought the M5 two weeks ago. It shut down automatically and could not be switc... morei'm still waiting my M5 Dual. until now my phone status is "under repair" . sent 5/10/2015. hope they found the solution and fix problem. for those who want to buy this phone. im not recommended at this early stage of marketing / selling.

reading all these comments m simply left with mixed feelings about this device...
i really want to buy one..!!! hows the phone working after the update? are all the problems resolved after update? the m5 owners please do the update and let us know..

awi11, 06 Oct 2015That is exactly the question I want ask.... sony mobile used all her man power perfecting the ... moreDon't buy it. I bought the M5 two weeks ago. It shut down automatically and could not be switch on again unless you plug it with the charger. Sony repair center told me, it caused by the default firmware, which mean the phone actually not ready for sales in the market!! They can't fix my phone at the moment and ask me to wait for a few days!!! It is ridiculous

Mangkuk, 11 Oct 2015sent your m5 dual for warranty claim. i just do and waiting to collect my phone back. cannot w... moreI got the same problem and sent my M5 to Sony repair center. The staff told me all these problems were caused by the default firmware. They can't fix the phone at this moment and ask me to wait for a few days...... I believe Sony will update the firmware soon, but please don't put their product in the market if it is not ready! Sony sux

gvm, 13 Oct 2015Bought two units of M5 last Sep 19 but my husband and I encountered problems in less than two ... moreI have the similar problem. The phone can't charge up to 100% when it turn off. Battery die so fast, the phone always heat up. The worst is, it shut down suddenly and can't be switch off again unless plug it with the charger. My phone is kept by sony repair center now. They said it is the firmware problem which can't be fix at this moment. They ask me to wait for a few days. Few days passed, no news from Sony at all

AnonD-452815, 13 Oct 2015Those issues with charging,heating,restarting is nothing with hardware. It will disappear once... moreGood luck..... as I know they still haven't fix the firmware. My M5 is kept by the sony repair center since 11/10 until now. They told me there is problem with their firmware and couldn't fix my phone yet...... need me to wait for a few days.... and I still didn't get my phone back

AnonD-453172, 13 Oct 2015Don't buy yet. We bought two M5 dual last Sept 19, my husband and I,and both phones would sudd... moreDon't buy M5 dual, I got it two weeks ago, many default problems due to the firmware written by Sony. (it suddenly switch off itself and can't turn it on unless you plug it with the charger) My phone is now kept by the Sony repair center, they told me they can't fix the problem yet, need me to wait for a few days..... its been few days already... very disappointed with the phone. Safe you money, I feel so regret to bought this phone.

I have this phone less than one week .. I encountered the problem with sd card ..when i moved apps to sd card swiftly I will get error message saying that the apps has stop and if i set the dafault storage in camera to sd card it's don't even save the circle keep spinning .. Don't even stop . I've format my memory card but it still the same .. I already updated to latest software .. Any solution ??