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During the booking we were told that there would be complimentary glasses of champagne waiting for us in our room upon arrival, however this was not the case. We phoned down to reception, and they said that was an issue we had to take up with KPX. However the main thing was the holiday, and all in all we had a wonderful time…
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During the booking we were told that there would be complimentary glasses of champagne waiting for us in our room upon arrival, however this was not the case. We phoned down to reception, and they said that was an issue we had to take up with KPX. However the main thing was the holiday, and all in all we had a wonderful time…
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During the booking we were told that there would be complimentary glasses of champagne waiting for us in our room upon arrival, however this was not the case. We phoned down to reception, and they said that was an issue we had to take up with KPX. However the main thing was the holiday, and all in all we had a wonderful time…
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This was my first time using KPX Travel. I have to say that I was pleasantly satisfied, especially after reading some unfavorable reviews. However, all my insecurities were put to rest when I was able to phone someone at KPX and discuss my queries. I had a wonderful break and I am now looking at maybe using them again for my summer holiday…
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We have used KPX Travel on numerous occasions and have always been more than satisfied with their service, I wouldn’t pay attention to some the negative reviews on here, I will be booking with them again…
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All of our holidays are pretty much booked through well-known travel companies. We wanted to go to Sharm el Sheikh and just couldn’t find a deal with an upper end star rating hotel, at a reasonable price. But we managed to find a great deal using KPX Travel (for the first time). The staff were very friendly and willing to answer all questions posed to them. All the documents were emailed to us very quickly and with clear and concise booking information. Many thanks KPX Travel…
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Great service, a good selection of packages to choose from and at excellent prices. We received our booking confirmation in a timely manner and when a change needed to be made, contact with their staff was swift and they were able to find alternatives without any fuss. We have already recommended them to family and friends. Thank you for all your help and for a wonderful holiday…
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Hounded with telephone calls (over 30 in the last 2 hours) after speaking to a customer adviser - Riz - regarding a holiday booking. I am still receiving telephone calls at 21.45.
I advised if I wanted to go ahead with the holiday, I would call back - I do not expect this amount of phone calls to my mobile and landline repeatedly throughout the day just so this person can make a sale and possibly gain some commission.
I am absolutely livid and furious by this badgering. Appalling customer…
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Our holiday to Agadir was easy to book and organize with the excellent help of the staff at KPX Travel. They were very helpful and patient with me, as I’m not the easiest person to talk to. I would without a doubt use KPX Travel again in the future. Based on my experience with them, I would not hesitate in recommending them to anyone…
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I bought two Groupons for a trip to Amsterdam. In the information it stated that Saturday and Sunday departures were available from Stansted for a £10 supplement. When I rang for the first time, I was told that it would cost £42, however I was forced to pay a £64 supplement for Saturday flights with Easyjet due to lack of availability when I rang back. However, I checked both the Ryanair and Easyjet websites and both had seats available. I was told that the supplement included an upgrade…
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I booked a little break to Iceland in February 2013. I was really just looking for an inexpensive getaway. What I normally do is book the fights and accommodation separately. However I found a really good groupon offer that I booked through KPX travel which offered me everything I was looking for at a good price. There were no problems with regards to flights, hotel or transfers and the confirmation along with vouchers arrived in good time. Would definitely recommend!!…
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I was recommended KPX Travel by a friend of mine. This was the first time I have booked with them. The phone conversation with the staff member was easygoing and I was able to book my holiday quickly without a hitch. All relevant documentation was sent well before the travel date and I would highly recommend KPX Travel…
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All of my holidays or weekend breaks are booked with KPX Travel. Their deals are very reasonable and I am able to get 4/5 star hotels for very good prices that don’t leave me out of pocket. They are very helpful over the phone and always professional…
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Everything from Flights, transfers, to hotel was superb, and all experiences went to time and were very reliable. We wanted rest and relaxation and they were very much attained. There were plenty of places to eat and night life only but a short distance away, which made this easy not to mention ideal…
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We were looking for a short break in Venice. Searching different sites, we were given many choices but the deal that KPX Travel was offering was the best. So I picked up the phone and gave them a call. All in all the booking process went swiftly and we didn’t encounter a single problem on that front. As for the break all I can say is, based on this holiday alone, I will be using KPX Travel again…
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We were looking for a short break in Venice. Searching different sites, we were given many choices but the deal that KPX Travel was offering was the best. So I picked up the phone and gave them a call. All in all the booking process went swiftly and we didn’t encounter a single problem on that front. As for the break all I can say is, based on this holiday alone, I will be using KPX Travel again…
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I recently purchased a city break wowcher to fly to Madrid for 3 nights with kpx travel. In the terms and conditions certain dates are not available which is acceptable, but pretty much any date I chose was also unavailable. When I finally did choose a date, I was told the hotel that is part of the wowcher deal is not available. To my disappointment I seem no other choice but to book because of how busy a schedule I have and I did not want to lose my money. Many additional charges were added on…
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Kpxtravel's Response to Cblake1's Review

Written on: 25/04/2013

Hi,

Thank you for your feedback. We're sorry to hear that your experience with us was less than perfect. We would like to try and rectify this issue for you. Please contact us at customerservice@kpxtravel.net and we shall endeavor to resolve your query for you in a timely manner.