What do you like best?

The deep Wordpress integration and customization options that allow you to manage multiple events, registrations, payment methods and more with little hassle. Very easy to insert into a page as custom code, and does not require you to upgrade to the full license in order to use basic features such as custom payments

What do you dislike?

The customization features are powerful, yet are organized in a way that requires some getting used too. Not all features are explained in depth; can take some time to set up exactly the way you want it.

Recommendations to others considering the product

If you want to host event registrations on your Wordpress site, I highly recommend using this plugin! While there are a few issues in terms of ease of use, this plugin offers unparalleled features and works with little to no buys.

What business problems are you solving with the product? What benefits have you realized?

Event registration & payment for a large youth event we are hosting. This plugin allows us to integrate our event directly into our website, manage registrations and track payments with few problems; providing an unparalleled experience. The ability to customize pre-determined payment methods (such as cheque, money order, paypal, etc) allows us to integrate our own payment system (Pushpay) in the app, which accepts and records the registrations and forwards the client to the payment portal

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What do you like best?

Easy to install, robust platform, multiple payment gateway options

What do you dislike?

Reporting options somewhat limited (but on the development list)

Recommendations to others considering the product

Buy the right size for your needs -- that will typically be the middle option, as it gives you the bulk of the add-on modules. If you are a power user, consider being a beta tester as new modules come out (we did that and it was really helpful for us as well as providing good feedback to them)

What business problems are you solving with the product? What benefits have you realized?

Event Espresso has made it far easier for us to sell tickets to our events. It's design is specifically focused on that, as opposed to other common e-tail products which are focused on goods. As we have used it over the past 3 years, the functionality has improved -- things like moving someone from one event to another, the ability to do back-end entry for panelists and vendors have been particularly helpful for us.

What do you like best?

It's a great alternative to using a third-party, like Eventbrite. You host and manage events from within Wordpress, so it's possible to build out a more robust presence for your event, including supporting content, downloads, etc.

Additionally, there's a lot of flexibility, in terms of email templates, payment options, payment integration gateways, question types, etc. Being able to invoice and pay offline, as an option, was fantastic.

The product is being actively developed, with new versions and plugins being regularly released. I've also found the support forums to be pretty responsive.

What do you dislike?

No everything is streamlined yet; there's a few places were workarounds are necessary, when our workflow doesn't exactly match theirs.

For example, when having parents register multiple children without having to repeat information, or when registering staff/volunteers for an event that also has paid attendees, or setting up installment plans as a payment option.

In every case, I've been able to set up workarounds that were acceptable, but it would obviously be nicer if everything was baked in, though I understand that's not entirely realistic.

Built in reporting is also limited. I've really needed to do that with the CSV exports.

Recommendations to others considering the product

Use the support forums if you run into issues. There's usually a workaround. Also, they have a Trello board for requesting features.

What business problems are you solving with the product? What benefits have you realized?

I was working with a client who was familiar with Wordpress. They had used a few different approaches to event registration/payment, but weren't happy with any of them. Some were too expensive, others not flexible enough.

Event Espresso was a great fit for them. The interface was familiar, the

What do you like best?

Most registration software is far too expensive for a small business. Event Espresso also allows us to integrate our registration right into our website rather than sending the traffic off to a third party. There are lots of add-ons to get exactly the functionality you want.

What do you dislike?

I wish there was a built-in panel that would allow you to change the wording easily. For example, calling the shopping cart the "event cart" and calling registrants "attendees" is not the most appropriate for our situation.

What business problems are you solving with the product? What benefits have you realized?

Event Espresso allows us to provide an easy online registration experience for our customers without breaking the bank.

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