Member Announcement - University Family Care is now part of Banner Health

On February 28, 2015, The University of Arizona Health Network merged with Banner Health. Banner Health shares University Family Care’s (UFC) commitment to providing excellent care. This merger, with one of the state’s premier health care providers, also has the potential to enhance the quality of services that UFC members receive and improve overall access to care. Most importantly, the merger will have no impact on the healthcare benefits received by members and will result in no changes to the health plan’s provider network. UFC will continue to offer the same level of quality customer care and service that it has historically delivered. As discussions with Banner Health continue, we will keep you informed. If you have any questions, please call 1-800-582-8686, Monday through Friday from 8 a.m. – 5 p.m.

Get the care you and your family deserve. Call Customer Care at 1-800-582-8686 to find out more about University Family Care and the services we offer.

University Family Care is proud to have members with different languages and cultures. As a member of UFC, you have access to a service that offers translation for 150 different languages. If you need any information in a language other than English, on audiotape, or in American Sign Language, please contact Customer Care at 1-800-582-8686.

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All site documents are available in alternate formats or languages. For assistance, please call the Customer Care Center at 1-800-582-8686. TTY/TDD users call 1-800-367-8939. We are here to help you 24 hours a day, 7 days a week.