I signed up online and got the last available unit. I went into the office during business hours and got the paperwork completed and all the processing done in order to get moved in. The process was very efficient and the office person was friendly and helpful, even telling me about a special offer to save me money. The unit is only 2 miles from my home, which is the frosting on the cake!

On

08/28/2016

Rating

By

Shawna White

Review

The lady made the move in process delightful.

On

08/16/2016

Rating

By

Edward

Review

I was overly impressed with the service I got from AAA, I would highly recommend this place to anyone.

On

07/10/2016

Rating

By

Gwendolyn

Review

Loved the customer service ms.martha

On

05/24/2016

Rating

By

Liv

Review

Martha was amazing and so sensitive to my purpose of moving in. We need more folks like her in an immediate situation.

On

09/27/2015

Rating

By

Will

Review

Great service. Clean space. Decent value.

On

09/22/2015

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By

tonya

Review

Storage units are clean, secure and customer service was outstanding

On

08/31/2015

Rating

By

Janet Beeson

Review

I have used this storage facility several times and have been extremely pleased. Their prices are very good and the staff (especially Martha) is very friendly and very easy to work with. I would highly recommend this facility.

On

07/12/2015

Rating

By

Dawn Waller

Review

The facility is in a convenient location for me.

On

07/03/2015

Rating

By

RC Robinson

Review

My last day of access before another payment was due, I couldn't get in. I called the next morning and was told there was nothing they could do and I owed another payment. I had a very small amount of things left to move. So, now the company has my things to sell, they want a payment, placed a lean, reported it to the credit bureau....RAILROADED!!

On

07/02/2015

Rating

By

Kelly dickery

Review

Great facility. Great customer service staff very pleasant.

On

07/01/2015

Rating

By

Shelia Gray

Review

I have rented my unit from them for about two years now. Martha the site manager is absolutely the best! Martha is the reason I would not go any where else. She is always there to help you with a smile and very friendly. These storage units are very well maintained and security is very good.

On

07/01/2015

Rating

By

PJG

Review

Great location for me. Great customer service and great deals on the units. The best part about AAA Self Storage is that there is NO CUT OFF time when you can go. The hours are how they should be, open whenever you need to go!! They are also very secure, and I feel safe going alone if I need to.

On

07/01/2015

Rating

By

Antwan Addison

Review

Customer service was excellent. Went in and was back out within a couple minutes. Staff is friendly. Well recommended!

On

07/01/2015

Rating

By

Fearghal O'Reilly

Review

The staff are super friendly, make sure you know when they close for lunch as I have gone down to pay my monthly bill only to find them closed for lunch a few times. My mistake though.
Not the most secure facility and could do with being climate controlled but decent enough for what you pay for.

On

07/01/2015

Rating

By

Jerry

Review

Found this company on-line and needed a storage unit ASAP ..Super glad I did. The lady was extra friendly at check-in and knew her business and all amenities. I could not have asked for a better explanation of the services as everything was well described and brought to my attention. The unit was very clean and ready when promised. Nobody could have done better...Thanks SpareFoot STORAGE...

On

06/04/2015

Rating

By

Hollie

Review

I found the storage facility on SpareFoot and was promised a free month because we're AAA members. Great price and the location worked.
When I showed up to sign the paperwork & move in, I was told that the facility did not participate with the program offering a free month for AAA members. It is a program that was being pushed by SpareFoot. Because I reserved through SpareFoot under that assumption, the facility generously offered me the month for $1 and ate the rest.
They did not have to do this, but did as a gesture of good customer service. This was very kind of them.
SpareFoot is a service that drives registrations to facilities, but for some reason decided to create and promise promotions that may or may not be honored by the facility chosen. Beware of this because not all facilities may be as generous as this one.

On

01/31/2015

Rating

By

Lathia

Review

It was a great experience

On

11/03/2014

Rating

By

Chris A

Review

On

08/27/2014

Rating

By

Deb Fitzgerald

Review

We were coming into town on a Sunday and didn't have the paper work done,( Kathy I think was her name) was so helpful and did the paper work over the phone after she called and got the ok, she so went over and above what she needed to do to help us move in on a Sunday. Thank you so much

On

08/26/2014

Rating

By

Kenneth

Review

So far it has made renting storage space simple and painless.

On

04/13/2014

Rating

By

Laticia Harris

Review

I'm new to moving & preparing for same, so when I decided to look for storage units I was nervous. However; I found AAA Self Storage online through SpareFoot Storage Finder's website and although I've heard horrible stories about some storage unit companies I felt the AAA Self Storage #6 would be a secure place.
First, I reserved my unit online & within a couple days I was contacted by a very friendly lady named Martha. She showed me around the lot and explained to me everything I needed to know. The paperwork was quick since I did reserved my unit; she also informed me of the insurance I couldn't been more please. What has really sold me was when a furniture delivery came (days ahead & with no 24hr notice) Martha signed for the delivery, secured it in another unit until I arrived, and e-mail me...now that customer service!
The online payment system is very user friendly, took less than 10 minutes to set-up & pay.
Only reason I gave 4.5 stars is because there could be a little more lighting but they are adding more units so I'm sure that will come in time.

On

01/12/2014

Rating

By

Tamara

Review

This unit was the best valuefor wat I needed the owner was compassionate after wat I told her my situation was. Love the location & security. I'd recommended in the future. Thank you

On

03/07/2013

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By

Shevia

Review

My experience was great!! (:

On

01/15/2013

Rating

By

Diane

Review

On

12/29/2012

Rating

By

Erika

Review

On

08/03/2012

Rating

By

Cathy English

Review

lways helpful and will call if you firget si=o to help avoid lock out or late charge-

On

07/05/2012

Self Storage Frequently Asked Questions

What size storage unit do I need?

5' x 5' Storage Unit
It is approximately 25 square feet of space. This size typically holds the contents of one room or large home closet. They are an excellent size to store seasonal items, garden tools, clothes, office supplies, suitcases and miscellaneous boxes.
5' x 10' Storage Unit

It is approximately 50 square feet of space. This size typically holds the contents of one room or office. You can store small amounts of furniture, chairs, mattress, kitchen appliances, and boxes.

5' x 15' Storage Unit

It is approximately 75 square feet of space. This type of unit is good for the contents of a one-bedroom apartment with major appliances.

10' x 10' Storage Unit
It is approximately 100 square feet of space and about the size of a standard one-car garage. Holds furnishings of a one or small two-bedroom apartment with major appliances.

10' x 15' Storage Unit

It is approximately 150 square feet of space. Holds furnishings of a large two-bedroom apartment or smaller home. Great for storing large furniture and appliances.

10' x 20' Storage UnitIt is approximately 200 square feet of space. Holds the entire contents of a three or four-bedroom home up to 2000 square feet. Can also hold compact full-size vehicles and boats.10' x 25' Storage Unit

Holds the contents of a large home, roughly 4 or 5 bedrooms, with large furniture, garage items, and major appliances.

What is the height of the storage units?

Storage units are approximately 8 feet high.

Do I need to rent a climate controlled unit?

If you have delicate items such as musical instruments, computers, pictures, antique wood furniture, it is recommended to select a climate controlled unit. Climate controlled storage units protect against rust, corrosion, mold, cracking, and warping.

What’s the difference between an indoor and an outdoor unit?An outdoor storage unit is one that has a direct access and usually drive-up accessible. An indoor unit is located within the building.

What items can't be put in a storage unit?

Most storage facilities will not let you store firearms, perishable items, liquids, illegal drugs, flammable and hazardous materials, live animals or plants.

Are my items insured while being in a storage unit?

You are responsible for the items that you store. Storage facility's insurance provides protection for the location that houses the storage units and not the contents of individual storage units. If your homeowner insurance doesn't cover your items, usually the facility manager will help you sign up with an insurance provider.

Can I use my renters insurance for a storage unit?

Anything your renter's insurance policy covers under usual conditions would be covered in your storage unit. Usually, renters insurance will cover items in a unit up to 10% of your policy limits, but the coverage does not include natural disasters. However, there may be exceptions to this, check with your insurance company to see if you're covered.

What do I need to bring with me when to rent a unit?

You will need a government-issued photo ID(driver’s license, state ID or passport) to complete your storage unit rental agreement.

Can I access my unit anytime I want?

Most storage locations are open 365 days a year, but access hours may vary. During access hours, usually between 6am – 10pm seven days a week, you can access your unit by using your individual gate code. During office hours, the company employees are available to answer questions and provide on-site support.

How long can I rent a unit?

Most rental contracts are month-to-month agreements and billed in one-month increments. No long-term lease is required unless the customer requests otherwise.