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WHERE CAN WE TAKE YOU TODAY?

We take you to the action. We take you to new worlds. We take you where you never expected. Welcome to STARZ Play. Whether you get on board from a smart phone, tablet or computer, we’re taking you on hundreds of new adventures. STARZ Play has captivating originals and hit movies to watch anytime, and it’s always FREE with your STARZ subscription (through select providers).

Ready to explore? Let’s play.

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Select your television provider.

STARZ Play is Always free with your Starz Subscription through participating television providers.

Select your television provider.

STARZ Play is Always free with your Starz Subscription through participating television providers.

3 Rivers Communications

Access Montana

Advanced Cable Communications

All West Communications

ALLO Communications

Alpine Communications

Antietam Cable Television

Armstrong

Ashland Home Net

Astound

AT&T U-verse

ATC Broadband

Atlantic Broadband

ATMC (Atlantic Telephone Membership Cooperative)

BEK Communications

BELD

Bloomer Telephone Company (Celect Communications)

Blue Ridge Communications

Bright House Networks

Bristol Tennessee Essential Services (BTES)

Bruce Telephone Company (Celect Communications)

BTC Communications

Buckeye CableSystem

Butler-Bremer Communications

BVU Optinet

C Spire Fiber

Canby Telcom

Carnegie Cable

CASSCOMM

Cedar Falls Utilities

Celect Communications (Spring Valley)

CenturyLink Prism

Chesapeake Bay Communications

Cincinnati Bell

Citizens Cablevision (Floyd, VA)

Citizens Connected (Celect Communications)

Citizens Telecom

CityLink

Clear Creek Communications

Coaxial Cable TV

Colo Telephone Company

Columbus Telephone Company (CTC)

Comcast XFINITY

Comlink

Community Communications Company (CCC Cable)

Comporium

Consolidated Cable

Conway Corporation

Cox Communications

Dakota Central Telecommunications (Daktel Communications)

Delta Telephone Company

DirecTV

Docomo Pacific

Doylestown Cable TV

Duo County Telecom

EATEL

enTouch

EPlus Broadband

Etex Communications

Falcon Broadband

Fidelity Communications

Frankfort Plant Board

Franklin Telephone Company

Frontier Communications

GCI

Giant Communications

Glenwood Telecommunications

GLW Broadband

Google Fiber

Grande Communications

Haefele TV

Hart Communications

Hawaiian Telcom

HBC (Hiawatha Broadband Communications)

Hickory Telephone Company

Horizon Cable TV

Inside Connect Cable

Inter Mountain Cable

Jackson Energy Authority

KMTelecom

KPU Telecommunications

Kuhn Communications, Inc.

Laurel Highland Total Communications

Limestone & Bracken Cablevision

Litestream

LPC Connect (La Porte City)

Lumos Networks

LUS Fiber

Madison Communications

MCTV

Mediacom

Merrimac Communications

Metronet

MI-Connection

Midcontinent Communications

Mid-Hudson Cable

MTA

MTC (Margaretville Telephone Company)

MUS (Morristown Utility Systems)

Muscatine Power & Water

Nemont

NewWave Communications

Nortex Communications

North State

Norwood Light Broadband

Nsight Telservices

NuLink

OneSource Communications

Opelika Power Services (OPS)

Optimum

Orbitel Communications

Park Region Telephone & Otter Tail Telcom

Paul Bunyan Communications

Peoples Rural Telephone Cooperative

Pinpoint Communications

PSC

PTCI

Rainier Connect

Reedsburg Utility Commission

Reserve Telecommunications (RTC)

RMA Broadband & Cable TV

Rock Port Cablevision

RTC Communications

SELCO (Shrewsbury Electric & Cable Operations)

Sherwood Mutual Telephone Association, Inc.

SKT (Southern Kansas Telephone)

SkyBest TV

South Central Rural Telephone Cooperative

SRT Communications

Suddenlink

Sweetwater Cable TV

TCA (The Community Agency)

TCT

Time Warner Cable

Tri-County Communications Cooperative

TSC

Tullahoma Utilities Board

Union Telephone Company

US Sonet

Valparaiso Broadband

Verizon FiOS

Vernon Communications

Volcano Vision

Vyve Broadband (formerly Mediastream)

Walnut Communications

Wave Broadband

West Central Telephone Association

West Wisconsin Telcom (Celect Communications)

Whidbey Telecom

Wilson Communications

Windstream Communications

WTC Communications

WTC Communications, Inc./Wilton

STARZ Play Guests

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Active Devices (6 of 5)

iPhone 3Gs

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iPhone 4

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MacBook Pro and this text goes on forever without end to see how it looks

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iPad 2

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MacBook Air

Current Device

My Favorite Browser

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Help

Welcome

Frequently Asked Questions

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A BIG WELCOME.

Really, we’re glad to have you here; because the Next Big way to watch entertainment is right here on STARZ Play. See big originals series or hit movies whenever and wherever you want. Whether it’s your smart phone, a tablet or your computer, now is the time to get the best of STARZ. We’ve got hundreds of the biggest titles for you to watch anytime. And STARZ Play is always FREE with your STARZ subscription through select providers. Take the tour.

The STARZ Play app can be found in the Apple App Store, the Amazon Appstore for Android, Google Play and in NOOK Apps. If you don't see it there, that means your device is not currently supported. We are working to add more eligible devices to our growing list. One day, your app will come.

How do I know if my TV provider offers STARZ Play?

Good question. The easiest way to find out is to check with your cable or satellite provider. You can also look at the login menu to see if your provider is listed. If you don’t see your provider, please know that we’re working closely with all TV providers to bring you the captivating original series and hit movies available on STARZ Play.

I have an Internet Connected TV device. Can I use it to watch STARZ Play?

We currently support Chromecast and we have apps for the Xbox 360 and Xbox One. We know that other devices are very popular, and so we are working to put STARZ Play on devices like the, Roku, Apple TV, Air Play and other TV and Blu-Ray players that support Internet streaming.

Related Questions:

What are the minimum system requirements for STARZ Play?

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

Good question. The easiest way to find out is to check with your cable or satellite provider. You can also look at the login menu to see if your provider is listed. If you don’t see your provider, please know that we’re working closely with all TV providers to bring you the captivating original series and hit movies available on STARZ Play.

Ah schucks, my devices aren't listed as currently supported, what ever will I do?

Fear not movie lover, we are adding new devices all the time. Check back regularly to see if your devices have been added to list. Find out about all supported devices by visiting the supported devices page at http://assets.Starzplay.com/devices/

Well, the first thing you’ll need is a subscription to STARZ, which you can get through an approved television provider. Once you have that, the hard part is over! STARZ Play is free to subscribers. You will just need a compatible device to access all of our great movies and shows. If you plan to watch on a home computer, you’ll need a high-speed internet connection. If you want to use a tablet or smart phone, you’ll need a WiFi or 3G or higher connection.

Related Questions:

Where can I find the STARZ Play app?

The STARZ Play app can be found in the Apple App Store, the Amazon Appstore for Android, Google Play and in NOOK Apps. If you don't see it there, that means your device is not currently supported. We are working to add more eligible devices to our growing list. One day, your app will come.

Can I get STARZ Play without subscribing to STARZ?

In a nutshell, nope. STARZ Play is a free service we provide to our STARZ subscribers, so you must sign up through an approved television provider.

I already have STARZ. Does that mean I can access STARZ Play?

You should be able to access it right away, but as STARZ Play is still waiting to be launched in some areas, you may not have access just yet. Check with your cable or satellite provider to see if STARZ Play is supported.

My TV provider offers STARZ Play, but I don’t see it listed in the STARZ Play app. What’s wrong?

There are two possible answers to this problem. First, your TV provider may not actually support STARZ Play yet, even if you are being told otherwise. It can take time to launch STARZ Play in every market. If you have double-checked and know for certain that they do support STARZ Play, check to see if you have the most current version of the mobile app. An older version may not detect your TV provider.

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

* Please note that Chrome 39 is a 64 bit browser and is not supported on Mac.

Computer Hardware Requirements

Video card with 24 bit true color and 128 MB memory

Computer Browser Requirements

Silverlight 5.1.2 or higher

JavaScript enabled

Cookies enabled

Minimum Bandwidth

1Mbps, but we recommend at least 2.5 Mbps from a wired connection

A Mobile network connection over WiFi or 3G or higher with at least 700Kbps

iOS (iPhone/iPad)

iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6+, running iOS 6.0 or higher

iPad, 2nd generation, 3rd generation, 4th generation, Air, and mini.

Android OS

Smartphones or tablets are required to have Android 4.0.3 (Ice Cream Sandwich) or higher

Can I get STARZ Play without subscribing to STARZ?

In a nutshell, nope. STARZ Play is a free service we provide to our STARZ subscribers, so you must sign up through an approved television provider.

Related Questions:

Where can I find the STARZ Play app?

The STARZ Play app can be found in the Apple App Store, the Amazon Appstore for Android, Google Play and in NOOK Apps. If you don't see it there, that means your device is not currently supported. We are working to add more eligible devices to our growing list. One day, your app will come.

So, how do I get STARZ Play?

Well, the first thing you’ll need is a subscription to STARZ, which you can get through an approved television provider. Once you have that, the hard part is over! STARZ Play is free to subscribers. You will just need a compatible device to access all of our great movies and shows. If you plan to watch on a home computer, you’ll need a high-speed internet connection. If you want to use a tablet or smart phone, you’ll need a WiFi or 3G or higher connection.

I already have STARZ. Does that mean I can access STARZ Play?

You should be able to access it right away, but as STARZ Play is still waiting to be launched in some areas, you may not have access just yet. Check with your cable or satellite provider to see if STARZ Play is supported.

I already have STARZ. Does that mean I can access STARZ Play?

You should be able to access it right away, but as STARZ Play is still waiting to be launched in some areas, you may not have access just yet. Check with your cable or satellite provider to see if STARZ Play is supported.

Related Questions:

Can I get STARZ Play without subscribing to STARZ?

In a nutshell, nope. STARZ Play is a free service we provide to our STARZ subscribers, so you must sign up through an approved television provider.

Where can I watch, or take, STARZ Play?

The simple answer to that is anywhere you have a computer or mobile device with a high-speed data connection, either through a direct internet connection, WiFi or 3G or higher connection in the U.S. or certain U.S territories. From your main computer at home to your smart phones and tablets, STARZ Play can be with you wherever you go.

How much does the STARZ Play mobile app cost?

Nothing. Zero. It’s absolutely free to download and install. However, to access the content on STARZ Play you must have a STARZ subscription through a participating television provider. Check with your cable or satellite provider to see if they currently support STARZ Play.

My TV provider offers STARZ Play, but I don’t see it listed in the STARZ Play app. What’s wrong?

There are two possible answers to this problem. First, your TV provider may not actually support STARZ Play yet, even if you are being told otherwise. It can take time to launch STARZ Play in every market. If you have double-checked and know for certain that they do support STARZ Play, check to see if you have the most current version of the mobile app. An older version may not detect your TV provider.

How do I know if my TV provider offers STARZ Play?

Good question. The easiest way to find out is to check with your cable or satellite provider. You can also look at the login menu to see if your provider is listed. If you don’t see your provider, please know that we’re working closely with all TV providers to bring you the captivating original series and hit movies available on STARZ Play.

Related Questions:

What exactly is STARZ Play?

STARZ Play is the next big thing in entertainment on the go. With STARZ Play, you can watch our big original series and hit movies wherever and whenever you want. Plus, STARZ Play has hundreds of top movie titles available instantly. From a desktop computer to a smart phone or tablet, STARZ Play puts great entertainment right at your fingertips.

I have an Internet Connected TV device. Can I use it to watch STARZ Play?

We currently support Chromecast and we have apps for the Xbox 360 and Xbox One. We know that other devices are very popular, and so we are working to put STARZ Play on devices like the, Roku, Apple TV, Air Play and other TV and Blu-Ray players that support Internet streaming.

So, how do I get STARZ Play?

Well, the first thing you’ll need is a subscription to STARZ, which you can get through an approved television provider. Once you have that, the hard part is over! STARZ Play is free to subscribers. You will just need a compatible device to access all of our great movies and shows. If you plan to watch on a home computer, you’ll need a high-speed internet connection. If you want to use a tablet or smart phone, you’ll need a WiFi or 3G or higher connection.

Can I get STARZ Play without subscribing to STARZ?

In a nutshell, nope. STARZ Play is a free service we provide to our STARZ subscribers, so you must sign up through an approved television provider.

I don’t see my TV Provider listed. When will they offer STARZ Play?

We are working closely with all TV providers across the nation to bring STARZ Play to every STARZ subscriber. It won’t be long before the big originals and movies on STARZ Play are available to you; so check back regularly or call your provider and tell them you want STARZ Play.

Where can I watch, or take, STARZ Play?

The simple answer to that is anywhere you have a computer or mobile device with a high-speed data connection, either through a direct internet connection, WiFi or 3G or higher connection in the U.S. or certain U.S territories. From your main computer at home to your smart phones and tablets, STARZ Play can be with you wherever you go.

Related Questions:

What’s the best Web browser to use on my PC or Mac to enjoy STARZ Play?

There’s not a cut and dry answer. Different operating systems are more compatible with some browsers than others. Here’s what we recommend:

Yes, you will need access to some form of high-speed data connection, whether it’s a wired Internet connection or a WiFi or 3G or higher connection. The massive amount of data contained in a movie or show will simply not stream on slow Internet connections.

Can STARZ Play originals and movies be viewed on multiple devices at one time?

Yes, they can. Right now, you can stream content on up to FOUR devices simultaneously. For instance, you can be watching a STARZ original series in one room, while the kids watch a great family movie in another, and another member of the family watches a big hit movie or original on their tablet. Alternatively, you could watch four movies yourself all at once, but we really don’t recommend that!

Related Questions:

Is it possible to pause something on one device and resume it on another?

Yes! STARZ Play gives you maximum user control by letting you play, pause, and pick up on any of your other registered devices within a 24-hour period. Start it on the home computer, pick it up on the phone, finish it on a tablet: you decide how to watch.

Is it possible to pause something on one device and resume it on another?

Yes! STARZ Play gives you maximum user control by letting you play, pause, and pick up on any of your other registered devices within a 24-hour period. Start it on the home computer, pick it up on the phone, finish it on a tablet: you decide how to watch.

Related Questions:

I clicked “play” on a title but it didn’t start at the beginning. What’s wrong?

There’s actually nothing wrong at all. It’s simply that the chosen title has already been played and stopped, and STARZ Play is resuming from where you left off. If you want to start from the beginning, you can easily start the movie or show again, or rewind to the place from which you want to begin.

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

Yes, you will need access to some form of high-speed data connection, whether it’s a wired Internet connection or a WiFi or 3G or higher connection. The massive amount of data contained in a movie or show will simply not stream on slow Internet connections.

Can I use the STARZ Play app with a WiFi or 3G network?

Yes! The STARZ Play app has been designed to give you excellent service over WiFi or 3G or higher connections for supported tablet and mobile devices.

Is closed captioning available?

Closed captioning is supported on most titles and can be turned on during playback mode.

With STARZ, you have an entertainment provider who values you as a customer, and understands the importance of your privacy. To view the privacy policy go to My Account and click Privacy Policy for more information.

Is STARZ Play available internationally?

No. At the moment, STARZ Play is only available to STARZ subscribers who live in the United States and its legal territories.

Well, this is awkward. I forgot my username and/or password!

Don’t sweat it. Your STARZ Play service is authenticated through your television provider. Just follow the username/password reset steps on the login screen for your television provider to regain access.

Related Questions:

Where does STARZ stand on sharing my account information?

With STARZ, you have an entertainment provider who values you as a customer, and understands the importance of your privacy. To view the privacy policy go to My Account and click Privacy Policy for more information.

Is there a way to set Parental Controls on STARZ Play to block certain content?

Absolutely! When you first register for STARZ Play, you will be prompted to set your parental controls for which content to block and which to allow, if you choose. You can also access these settings at any time from a computer or laptop by going to My Account, and then navigating to Parental Controls. Just create an easy to remember PIN and you are all set!

Is there a way to set Parental Controls on STARZ Play to block certain content?

Absolutely! When you first register for STARZ Play, you will be prompted to set your parental controls for which content to block and which to allow, if you choose. You can also access these settings at any time from a computer or laptop by going to My Account, and then navigating to Parental Controls. Just create an easy to remember PIN and you are all set!

Related Questions:

I want to know more about the ratings of STARZ Play titles. Where do I look?

STARZ Play has titles that run the gamut, from family-friendly movies rated G, to films for adults rated NC17. There are also TV ratings like TVY (particularly suited to small children) and TVMA (unsuitable for audiences under 17). Every title on STARZ Play also comes with a detailed description page, and you’ll find the rating of the show on there.

With STARZ, you have an entertainment provider who values you as a customer, and understands the importance of your privacy. To view the privacy policy go to My Account and click Privacy Policy for more information.

Related Questions:

Does STARZ Play require me to disable my antivirus and firewall software on my PC or Mac?

Ideally, there should be no reason to turn those features off. If you are having trouble accessing content, the first step would be to adjust the settings in the antivirus and/or firewall software in order to view STARZ Play content. If that doesn’t work, then yes, you may have to temporarily disable those protections in order to troubleshoot the problem. If STARZ Play works just fine after you have disabled the antivirus or firewall software, you have a compatibility issue with your antivirus or firewall that needs to be resolved.

Can I unsubscribe from the STARZ Play newsletters?

Of course. We don’t ever want to send something your way that you’re no longer interested in. Simply go to My Account and click on the Settings option. From there, you can access your newsletter preferences and unsubscribe.

I’m having trouble logging in – help!

The first thing to do is check and make sure you have the correct username and password. It’s the same username and password that you use to log in to your television provider’s site.

Related Questions:

Well, this is awkward. I forgot my username and/or password!

Don’t sweat it. Your STARZ Play service is authenticated through your television provider. Just follow the username/password reset steps on the login screen for your television provider to regain access.

I’m trying to watch my PC or Mac, I have the correct login information and it looks like I’m logged in, but it’s still not working.

It looks like you may have a cookie issue – accepting 3rd party cookies on your browser could resolve your playback issue.

Okay, I’ve confirmed that my login is accurate, but I still can’t watch anything. What’s the deal?

Please make sure that you are using the correct account from your television provider. Some television providers have different accounts associated with the services they offer. You may log in to a dot com account to pay your bill, but then use a dot net account for email. Check with your provider to determine the correct account to use.

Okay, I’ve confirmed that my login is accurate, but I still can’t watch anything. What’s the deal?

Please make sure that you are using the correct account from your television provider. Some television providers have different accounts associated with the services they offer. You may log in to a dot com account to pay your bill, but then use a dot net account for email. Check with your provider to determine the correct account to use.

Related Questions:

Well, this is awkward. I forgot my username and/or password!

Don’t sweat it. Your STARZ Play service is authenticated through your television provider. Just follow the username/password reset steps on the login screen for your television provider to regain access.

My TV provider offers STARZ Play, but I don’t see it listed in the STARZ Play app. What’s wrong?

There are two possible answers to this problem. First, your TV provider may not actually support STARZ Play yet, even if you are being told otherwise. It can take time to launch STARZ Play in every market. If you have double-checked and know for certain that they do support STARZ Play, check to see if you have the most current version of the mobile app. An older version may not detect your TV provider.

I’m having trouble logging in – help!

The first thing to do is check and make sure you have the correct username and password. It’s the same username and password that you use to log in to your television provider’s site.

I’m trying to watch my PC or Mac, I have the correct login information and it looks like I’m logged in, but it’s still not working.

It looks like you may have a cookie issue – accepting 3rd party cookies on your browser could resolve your playback issue.

Okay, I’ve confirmed that my login is accurate, but I still can’t watch anything. What’s the deal?

Please make sure that you are using the correct account from your television provider. Some television providers have different accounts associated with the services they offer. You may log in to a dot com account to pay your bill, but then use a dot net account for email. Check with your provider to determine the correct account to use.

I’m trying to watch my PC or Mac, I have the correct login information and it looks like I’m logged in, but it’s still not working.

It looks like you may have a cookie issue – accepting 3rd party cookies on your browser could resolve your playback issue.

The STARZ Play app can be found in the Apple App Store, the Amazon Appstore for Android, Google Play and in NOOK Apps. If you don't see it there, that means your device is not currently supported. We are working to add more eligible devices to our growing list. One day, your app will come.

Related Questions:

Can I get STARZ Play without subscribing to STARZ?

In a nutshell, nope. STARZ Play is a free service we provide to our STARZ subscribers, so you must sign up through an approved television provider.

I already have STARZ. Does that mean I can access STARZ Play?

You should be able to access it right away, but as STARZ Play is still waiting to be launched in some areas, you may not have access just yet. Check with your cable or satellite provider to see if STARZ Play is supported.

Nothing. Zero. It’s absolutely free to download and install. However, to access the content on STARZ Play you must have a STARZ subscription through a participating television provider. Check with your cable or satellite provider to see if they currently support STARZ Play.

Related Questions:

Where can I find the STARZ Play app?

The STARZ Play app can be found in the Apple App Store, the Amazon Appstore for Android, Google Play and in NOOK Apps. If you don't see it there, that means your device is not currently supported. We are working to add more eligible devices to our growing list. One day, your app will come.

Can I use the STARZ Play app with a WiFi or 3G network?

Yes! The STARZ Play app has been designed to give you excellent service over WiFi or 3G or higher connections for supported tablet and mobile devices.

Do I have to pay an additional fee to use STARZ Play?

No, there’s nothing more to pay. STARZ Play is a free service offered to all STARZ subscribers. As long as you subscribe to STARZ through an approved TV provider you will always have free access to STARZ Play. And the app is free as well.

How do I purchase STARZ Play shows and movies on a pay-per-view basis?

There is no option to pay-per-view. You can only gain access to STARZ Play by having a STARZ subscription through an approved TV provider.

Is there AirPlay support on STARZ Play?

No, we do not currently offer any kind of support for AirPlay, but we are constantly looking for ways to grow and expand our service, so it may be an option in the future.

Related Questions:

I have an Internet Connected TV device. Can I use it to watch STARZ Play?

We currently support Chromecast and we have apps for the Xbox 360 and Xbox One. We know that other devices are very popular, and so we are working to put STARZ Play on devices like the, Roku, Apple TV, Air Play and other TV and Blu-Ray players that support Internet streaming.

Is there a STARZ Play newsletter, and if so, how do I sign up?

There is a STARZ Play newsletter, dedicated to bringing you the latest news about STARZ Play events, new titles, movies, originals and more. You will get the chance to register for the STARZ Play newsletter when you sign up for the service, or you can go to My Account to register for STARZ Play newsletters anytime you want.

Related Questions:

Can I unsubscribe from the STARZ Play newsletters?

Of course. We don’t ever want to send something your way that you’re no longer interested in. Simply go to My Account and click on the Settings option. From there, you can access your newsletter preferences and unsubscribe.

Can I unsubscribe from the STARZ Play newsletters?

Of course. We don’t ever want to send something your way that you’re no longer interested in. Simply go to My Account and click on the Settings option. From there, you can access your newsletter preferences and unsubscribe.

Related Questions:

Is there a STARZ Play newsletter, and if so, how do I sign up?

There is a STARZ Play newsletter, dedicated to bringing you the latest news about STARZ Play events, new titles, movies, originals and more. You will get the chance to register for the STARZ Play newsletter when you sign up for the service, or you can go to My Account to register for STARZ Play newsletters anytime you want.

What exactly is STARZ Play?

STARZ Play is the next big thing in entertainment on the go. With STARZ Play, you can watch our big original series and hit movies wherever and whenever you want. Plus, STARZ Play has hundreds of top movie titles available instantly. From a desktop computer to a smart phone or tablet, STARZ Play puts great entertainment right at your fingertips.

Related Questions:

What are the minimum system requirements for STARZ Play?

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

* Please note that Chrome 39 is a 64 bit browser and is not supported on Mac.

Computer Hardware Requirements

Video card with 24 bit true color and 128 MB memory

Computer Browser Requirements

Silverlight 5.1.2 or higher

JavaScript enabled

Cookies enabled

Minimum Bandwidth

1Mbps, but we recommend at least 2.5 Mbps from a wired connection

A Mobile network connection over WiFi or 3G or higher with at least 700Kbps

iOS (iPhone/iPad)

iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6+, running iOS 6.0 or higher

iPad, 2nd generation, 3rd generation, 4th generation, Air, and mini.

Android OS

Smartphones or tablets are required to have Android 4.0.3 (Ice Cream Sandwich) or higher

Where can I find the STARZ Play app?

The STARZ Play app can be found in the Apple App Store, the Amazon Appstore for Android, Google Play and in NOOK Apps. If you don't see it there, that means your device is not currently supported. We are working to add more eligible devices to our growing list. One day, your app will come.

So, how do I get STARZ Play?

Well, the first thing you’ll need is a subscription to STARZ, which you can get through an approved television provider. Once you have that, the hard part is over! STARZ Play is free to subscribers. You will just need a compatible device to access all of our great movies and shows. If you plan to watch on a home computer, you’ll need a high-speed internet connection. If you want to use a tablet or smart phone, you’ll need a WiFi or 3G or higher connection.

How do I know if my TV provider offers STARZ Play?

Good question. The easiest way to find out is to check with your cable or satellite provider. You can also look at the login menu to see if your provider is listed. If you don’t see your provider, please know that we’re working closely with all TV providers to bring you the captivating original series and hit movies available on STARZ Play.

How do I get STARZ?

First, we’d like to say thanks for considering STARZ. With the big original series and hit movies you want, STARZ delivers great entertainment every day. And with STARZ Play, you can access that anytime, anywhere. To subscribe, you can contact your TV provider directly and add it to your account. STARZ Play may not be available with your provider.

Can I get STARZ Play without subscribing to STARZ?

In a nutshell, nope. STARZ Play is a free service we provide to our STARZ subscribers, so you must sign up through an approved television provider.

I already have STARZ. Does that mean I can access STARZ Play?

You should be able to access it right away, but as STARZ Play is still waiting to be launched in some areas, you may not have access just yet. Check with your cable or satellite provider to see if STARZ Play is supported.

I don’t see my TV Provider listed. When will they offer STARZ Play?

We are working closely with all TV providers across the nation to bring STARZ Play to every STARZ subscriber. It won’t be long before the big originals and movies on STARZ Play are available to you; so check back regularly or call your provider and tell them you want STARZ Play.

What originals and movies can I see on STARZ Play?

The same big originals and movies that you can only see on STARZ are available on STARZ Play. That means quality action and drama from STARZ original series and big movie titles that represent the best Hollywood has to offer. If it’s on STARZ, it’s on STARZ Play.

How do I get STARZ?

First, we’d like to say thanks for considering STARZ. With the big original series and hit movies you want, STARZ delivers great entertainment every day. And with STARZ Play, you can access that anytime, anywhere. To subscribe, you can contact your TV provider directly and add it to your account. STARZ Play may not be available with your provider.

Related Questions:

What are the minimum system requirements for STARZ Play?

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

* Please note that Chrome 39 is a 64 bit browser and is not supported on Mac.

Computer Hardware Requirements

Video card with 24 bit true color and 128 MB memory

Computer Browser Requirements

Silverlight 5.1.2 or higher

JavaScript enabled

Cookies enabled

Minimum Bandwidth

1Mbps, but we recommend at least 2.5 Mbps from a wired connection

A Mobile network connection over WiFi or 3G or higher with at least 700Kbps

iOS (iPhone/iPad)

iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6+, running iOS 6.0 or higher

iPad, 2nd generation, 3rd generation, 4th generation, Air, and mini.

Android OS

Smartphones or tablets are required to have Android 4.0.3 (Ice Cream Sandwich) or higher

What exactly is STARZ Play?

STARZ Play is the next big thing in entertainment on the go. With STARZ Play, you can watch our big original series and hit movies wherever and whenever you want. Plus, STARZ Play has hundreds of top movie titles available instantly. From a desktop computer to a smart phone or tablet, STARZ Play puts great entertainment right at your fingertips.

So, how do I get STARZ Play?

Well, the first thing you’ll need is a subscription to STARZ, which you can get through an approved television provider. Once you have that, the hard part is over! STARZ Play is free to subscribers. You will just need a compatible device to access all of our great movies and shows. If you plan to watch on a home computer, you’ll need a high-speed internet connection. If you want to use a tablet or smart phone, you’ll need a WiFi or 3G or higher connection.

How do I know if my TV provider offers STARZ Play?

Good question. The easiest way to find out is to check with your cable or satellite provider. You can also look at the login menu to see if your provider is listed. If you don’t see your provider, please know that we’re working closely with all TV providers to bring you the captivating original series and hit movies available on STARZ Play.

Can I get STARZ Play without subscribing to STARZ?

In a nutshell, nope. STARZ Play is a free service we provide to our STARZ subscribers, so you must sign up through an approved television provider.

I already have STARZ. Does that mean I can access STARZ Play?

You should be able to access it right away, but as STARZ Play is still waiting to be launched in some areas, you may not have access just yet. Check with your cable or satellite provider to see if STARZ Play is supported.

I don’t see my TV Provider listed. When will they offer STARZ Play?

We are working closely with all TV providers across the nation to bring STARZ Play to every STARZ subscriber. It won’t be long before the big originals and movies on STARZ Play are available to you; so check back regularly or call your provider and tell them you want STARZ Play.

What originals and movies can I see on STARZ Play?

The same big originals and movies that you can only see on STARZ are available on STARZ Play. That means quality action and drama from STARZ original series and big movie titles that represent the best Hollywood has to offer. If it’s on STARZ, it’s on STARZ Play.

Do I have to pay an additional fee to use STARZ Play?

No, there’s nothing more to pay. STARZ Play is a free service offered to all STARZ subscribers. As long as you subscribe to STARZ through an approved TV provider you will always have free access to STARZ Play. And the app is free as well.

Related Questions:

What are the minimum system requirements for STARZ Play?

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

* Please note that Chrome 39 is a 64 bit browser and is not supported on Mac.

Computer Hardware Requirements

Video card with 24 bit true color and 128 MB memory

Computer Browser Requirements

Silverlight 5.1.2 or higher

JavaScript enabled

Cookies enabled

Minimum Bandwidth

1Mbps, but we recommend at least 2.5 Mbps from a wired connection

A Mobile network connection over WiFi or 3G or higher with at least 700Kbps

iOS (iPhone/iPad)

iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6+, running iOS 6.0 or higher

iPad, 2nd generation, 3rd generation, 4th generation, Air, and mini.

Android OS

Smartphones or tablets are required to have Android 4.0.3 (Ice Cream Sandwich) or higher

Where can I find the STARZ Play app?

The STARZ Play app can be found in the Apple App Store, the Amazon Appstore for Android, Google Play and in NOOK Apps. If you don't see it there, that means your device is not currently supported. We are working to add more eligible devices to our growing list. One day, your app will come.

So, how do I get STARZ Play?

Well, the first thing you’ll need is a subscription to STARZ, which you can get through an approved television provider. Once you have that, the hard part is over! STARZ Play is free to subscribers. You will just need a compatible device to access all of our great movies and shows. If you plan to watch on a home computer, you’ll need a high-speed internet connection. If you want to use a tablet or smart phone, you’ll need a WiFi or 3G or higher connection.

Can I get STARZ Play without subscribing to STARZ?

In a nutshell, nope. STARZ Play is a free service we provide to our STARZ subscribers, so you must sign up through an approved television provider.

I already have STARZ. Does that mean I can access STARZ Play?

You should be able to access it right away, but as STARZ Play is still waiting to be launched in some areas, you may not have access just yet. Check with your cable or satellite provider to see if STARZ Play is supported.

How do I purchase STARZ Play shows and movies on a pay-per-view basis?

There is no option to pay-per-view. You can only gain access to STARZ Play by having a STARZ subscription through an approved TV provider.

I don’t see my TV Provider listed. When will they offer STARZ Play?

We are working closely with all TV providers across the nation to bring STARZ Play to every STARZ subscriber. It won’t be long before the big originals and movies on STARZ Play are available to you; so check back regularly or call your provider and tell them you want STARZ Play.

Related Questions:

How do I get STARZ?

First, we’d like to say thanks for considering STARZ. With the big original series and hit movies you want, STARZ delivers great entertainment every day. And with STARZ Play, you can access that anytime, anywhere. To subscribe, you can contact your TV provider directly and add it to your account. STARZ Play may not be available with your provider.

Can I get STARZ Play without subscribing to STARZ?

In a nutshell, nope. STARZ Play is a free service we provide to our STARZ subscribers, so you must sign up through an approved television provider.

I already have STARZ. Does that mean I can access STARZ Play?

You should be able to access it right away, but as STARZ Play is still waiting to be launched in some areas, you may not have access just yet. Check with your cable or satellite provider to see if STARZ Play is supported.

Where can I watch, or take, STARZ Play?

The simple answer to that is anywhere you have a computer or mobile device with a high-speed data connection, either through a direct internet connection, WiFi or 3G or higher connection in the U.S. or certain U.S territories. From your main computer at home to your smart phones and tablets, STARZ Play can be with you wherever you go.

My TV provider offers STARZ Play, but I don’t see it listed in the STARZ Play app. What’s wrong?

There are two possible answers to this problem. First, your TV provider may not actually support STARZ Play yet, even if you are being told otherwise. It can take time to launch STARZ Play in every market. If you have double-checked and know for certain that they do support STARZ Play, check to see if you have the most current version of the mobile app. An older version may not detect your TV provider.

My TV provider offers STARZ Play, but I don’t see it listed in the STARZ Play app. What’s wrong?

There are two possible answers to this problem. First, your TV provider may not actually support STARZ Play yet, even if you are being told otherwise. It can take time to launch STARZ Play in every market. If you have double-checked and know for certain that they do support STARZ Play, check to see if you have the most current version of the mobile app. An older version may not detect your TV provider.

Related Questions:

So, how do I get STARZ Play?

Well, the first thing you’ll need is a subscription to STARZ, which you can get through an approved television provider. Once you have that, the hard part is over! STARZ Play is free to subscribers. You will just need a compatible device to access all of our great movies and shows. If you plan to watch on a home computer, you’ll need a high-speed internet connection. If you want to use a tablet or smart phone, you’ll need a WiFi or 3G or higher connection.

Can I get STARZ Play without subscribing to STARZ?

In a nutshell, nope. STARZ Play is a free service we provide to our STARZ subscribers, so you must sign up through an approved television provider.

I already have STARZ. Does that mean I can access STARZ Play?

You should be able to access it right away, but as STARZ Play is still waiting to be launched in some areas, you may not have access just yet. Check with your cable or satellite provider to see if STARZ Play is supported.

How quickly can I start watching a STARZ Play title?

It’s instantaneous! As soon as you choose a title and hit play, the title will stream via your high-speed data connection. Buffering ensures your title will continue loading while you watch. However, there is no download feature, so you cannot choose to download a title to watch later. You must be connected to the Internet to watch.

Related Questions:

The content isn’t playing correctly, or the video playback is choppy.

“Choppy” or stuttering video playback is often caused by a slow internet connection. The “buffering” that takes place is unable to keep up with the speed of the video playback, and as a result, the video has to keep stopping to catch up. STARZ Play can usually work around this by detecting your bandwidth and adjusting the visual quality accordingly, or by increasing the buffer. Please note that a minimum bandwidth of 1 Mbps is required but we recommend at least 2.5 Mbps from a wired connection or 700 Kbps from a WiFi or 3G or higher connection for mobile devices.

PC or Mac: If you’re using a PC or Mac and the playback is still choppy, get a new video stream by closing your browser and trying again. Still no video? Then it could be a conflict with the current antivirus and firewall software installed on your machine. Check the setting of these programs to ensure they are not blocking incoming video streams from STARZ Play. And if that doesn’t solve the problem, double-check that your computer meets the minimum system requirements needed to operate STARZ Play.

I see the video, but there’s no sound. What’s up?

Well, we’re sorry you’re experiencing that. Silence is not golden in this case, but there are a few steps you can take that may solve the problem. First, make sure the audio on your computer, tablet, or smart phone is working by playing something else using another website or application. If that’s working, adjust the volume on the video player, making sure that it’s not set to “mute.” Next check for any software updates to your audio card. Finally, if you’re using external speakers, check the wiring and other connections.

How do I install the Silverlight plug-in on my PC or Mac?

It couldn’t be easier. Silverlight 5.1.20513.0 is available for all formats, including Mac and PC. Just visit the Microsoft Silverlight download page at http://www.microsoft.com/getsilverlight/ and follow the simple instructions that are relevant to your specific setup.

I clicked “play” on a title but it didn’t start at the beginning. What’s wrong?

There’s actually nothing wrong at all. It’s simply that the chosen title has already been played and stopped, and STARZ Play is resuming from where you left off. If you want to start from the beginning, you can easily start the movie or show again, or rewind to the place from which you want to begin.

Is STARZ Play available internationally?

No. At the moment, STARZ Play is only available to STARZ subscribers who live in the United States and its legal territories.

Related Questions:

Is closed captioning available?

Closed captioning is supported on most titles and can be turned on during playback mode.

How do I purchase STARZ Play shows and movies on a pay-per-view basis?

There is no option to pay-per-view. You can only gain access to STARZ Play by having a STARZ subscription through an approved TV provider.

Related Questions:

How much does the STARZ Play mobile app cost?

Nothing. Zero. It’s absolutely free to download and install. However, to access the content on STARZ Play you must have a STARZ subscription through a participating television provider. Check with your cable or satellite provider to see if they currently support STARZ Play.

Do I have to pay an additional fee to use STARZ Play?

No, there’s nothing more to pay. STARZ Play is a free service offered to all STARZ subscribers. As long as you subscribe to STARZ through an approved TV provider you will always have free access to STARZ Play. And the app is free as well.

Playback Concerns on Android Devices?

Is the STARZ Play application not performing correctly? Is playback of content bad or not playing at all?

Clearing the application cache can help.

For Kindle Fire devices:

Swipe from the top of the device downSelect MoreSelect ApplicationsSelect Installed ApplicationsSelect STARZ PlayOn the right side of the screen, select Clear DataClick OKExit the Settings app and re-launch STARZ Play

Other Android Devices:

Select SettingsSelect AppsSelect STARZ Play on the right sideSelect Clear DataSelect OKRestart the app and re-launch STARZ Play.

Anti-Virus installed on Android devices?

Is your Android device not playing STARZ Play content?

Do you have any anti-virus applications installed on your Android device? If so, those applications could potentially block STARZ Play content. Please disable your anti-virus software while playing STARZ Play content for the best viewing experience!

Related Questions:

Playback Concerns on Android Devices?

Is the STARZ Play application not performing correctly? Is playback of content bad or not playing at all?

Clearing the application cache can help.

For Kindle Fire devices:

Swipe from the top of the device downSelect MoreSelect ApplicationsSelect Installed ApplicationsSelect STARZ PlayOn the right side of the screen, select Clear DataClick OKExit the Settings app and re-launch STARZ Play

Other Android Devices:

Select SettingsSelect AppsSelect STARZ Play on the right sideSelect Clear DataSelect OKRestart the app and re-launch STARZ Play.

License Error?

So you have received a message about a License Server? If you are using an Android device that has a non-standard operating system (OS) or your firmware has had any modification to it, this license error can occur. We are working to try and support these devices, but for now we are not able to support ‘modified’ Android devices.

Acer tablets are currently among the devices who receive this error. We are working to find a fix for those devices and will deploy an update to the Android markets as soon as the fix is complete.

Related Questions:

I’ve tried everything but I’m still getting playback errors on my tablet or phone. What can I do now?

If you’re still getting playback errors and nothing else has worked please try deleting the app completely. Once the app is deleted you can download it again to ensure that you have the most current version of the app.

If you’re still having issues after re-installing the app, please email help@starzplay.com

The content isn’t playing correctly, or the video playback is choppy.

“Choppy” or stuttering video playback is often caused by a slow internet connection. The “buffering” that takes place is unable to keep up with the speed of the video playback, and as a result, the video has to keep stopping to catch up. STARZ Play can usually work around this by detecting your bandwidth and adjusting the visual quality accordingly, or by increasing the buffer. Please note that a minimum bandwidth of 1 Mbps is required but we recommend at least 2.5 Mbps from a wired connection or 700 Kbps from a WiFi or 3G or higher connection for mobile devices.

PC or Mac: If you’re using a PC or Mac and the playback is still choppy, get a new video stream by closing your browser and trying again. Still no video? Then it could be a conflict with the current antivirus and firewall software installed on your machine. Check the setting of these programs to ensure they are not blocking incoming video streams from STARZ Play. And if that doesn’t solve the problem, double-check that your computer meets the minimum system requirements needed to operate STARZ Play.

Related Questions:

I see the video, but there’s no sound. What’s up?

Well, we’re sorry you’re experiencing that. Silence is not golden in this case, but there are a few steps you can take that may solve the problem. First, make sure the audio on your computer, tablet, or smart phone is working by playing something else using another website or application. If that’s working, adjust the volume on the video player, making sure that it’s not set to “mute.” Next check for any software updates to your audio card. Finally, if you’re using external speakers, check the wiring and other connections.

What are the minimum system requirements for STARZ Play?

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

* Please note that Chrome 39 is a 64 bit browser and is not supported on Mac.

Computer Hardware Requirements

Video card with 24 bit true color and 128 MB memory

Computer Browser Requirements

Silverlight 5.1.2 or higher

JavaScript enabled

Cookies enabled

Minimum Bandwidth

1Mbps, but we recommend at least 2.5 Mbps from a wired connection

A Mobile network connection over WiFi or 3G or higher with at least 700Kbps

iOS (iPhone/iPad)

iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6+, running iOS 6.0 or higher

iPad, 2nd generation, 3rd generation, 4th generation, Air, and mini.

Android OS

Smartphones or tablets are required to have Android 4.0.3 (Ice Cream Sandwich) or higher

How do I install the Silverlight plug-in on my PC or Mac?

It couldn’t be easier. Silverlight 5.1.20513.0 is available for all formats, including Mac and PC. Just visit the Microsoft Silverlight download page at http://www.microsoft.com/getsilverlight/ and follow the simple instructions that are relevant to your specific setup.

Does STARZ Play require a high-speed internet connection?

Yes, you will need access to some form of high-speed data connection, whether it’s a wired Internet connection or a WiFi or 3G or higher connection. The massive amount of data contained in a movie or show will simply not stream on slow Internet connections.

Does STARZ Play require me to disable my antivirus and firewall software on my PC or Mac?

Ideally, there should be no reason to turn those features off. If you are having trouble accessing content, the first step would be to adjust the settings in the antivirus and/or firewall software in order to view STARZ Play content. If that doesn’t work, then yes, you may have to temporarily disable those protections in order to troubleshoot the problem. If STARZ Play works just fine after you have disabled the antivirus or firewall software, you have a compatibility issue with your antivirus or firewall that needs to be resolved.

I see the video, but there’s no sound. What’s up?

Well, we’re sorry you’re experiencing that. Silence is not golden in this case, but there are a few steps you can take that may solve the problem. First, make sure the audio on your computer, tablet, or smart phone is working by playing something else using another website or application. If that’s working, adjust the volume on the video player, making sure that it’s not set to “mute.” Next check for any software updates to your audio card. Finally, if you’re using external speakers, check the wiring and other connections.

Related Questions:

The content isn’t playing correctly, or the video playback is choppy.

“Choppy” or stuttering video playback is often caused by a slow internet connection. The “buffering” that takes place is unable to keep up with the speed of the video playback, and as a result, the video has to keep stopping to catch up. STARZ Play can usually work around this by detecting your bandwidth and adjusting the visual quality accordingly, or by increasing the buffer. Please note that a minimum bandwidth of 1 Mbps is required but we recommend at least 2.5 Mbps from a wired connection or 700 Kbps from a WiFi or 3G or higher connection for mobile devices.

PC or Mac: If you’re using a PC or Mac and the playback is still choppy, get a new video stream by closing your browser and trying again. Still no video? Then it could be a conflict with the current antivirus and firewall software installed on your machine. Check the setting of these programs to ensure they are not blocking incoming video streams from STARZ Play. And if that doesn’t solve the problem, double-check that your computer meets the minimum system requirements needed to operate STARZ Play.

What are the minimum system requirements for STARZ Play?

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

* Please note that Chrome 39 is a 64 bit browser and is not supported on Mac.

Computer Hardware Requirements

Video card with 24 bit true color and 128 MB memory

Computer Browser Requirements

Silverlight 5.1.2 or higher

JavaScript enabled

Cookies enabled

Minimum Bandwidth

1Mbps, but we recommend at least 2.5 Mbps from a wired connection

A Mobile network connection over WiFi or 3G or higher with at least 700Kbps

iOS (iPhone/iPad)

iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6+, running iOS 6.0 or higher

iPad, 2nd generation, 3rd generation, 4th generation, Air, and mini.

Android OS

Smartphones or tablets are required to have Android 4.0.3 (Ice Cream Sandwich) or higher

How do I install the Silverlight plug-in on my PC or Mac?

It couldn’t be easier. Silverlight 5.1.20513.0 is available for all formats, including Mac and PC. Just visit the Microsoft Silverlight download page at http://www.microsoft.com/getsilverlight/ and follow the simple instructions that are relevant to your specific setup.

My PC or Mac is asking for the administrator to install the software. Why?

Only administrators of the computer system can install the Silverlight 5.1.2 application. If you are the owner of the machine, you should already have those privileges. If it belongs to someone else, like another member of the family, then you can either have them install the software for you, or grant you administrator privileges.

What’s the best Web browser to use on my PC or Mac to enjoy STARZ Play?

There’s not a cut and dry answer. Different operating systems are more compatible with some browsers than others. Here’s what we recommend:

The audio is coming through loud and clear, but there’s no video. Why?

We’re sorry to hear that (no pun intended). If you’re not getting a visual but the audio is coming in loud and clear, it’s a problem with the bandwidth of your high speed Internet connection. Audio uses less data than video, and when there’s limited room, that’s all you’ll get. Run a test on your system to see if you are getting the bandwidth you should be getting, and if you’re not, contact your Internet Service Provider (ISP).

Related Questions:

I see the video, but there’s no sound. What’s up?

Well, we’re sorry you’re experiencing that. Silence is not golden in this case, but there are a few steps you can take that may solve the problem. First, make sure the audio on your computer, tablet, or smart phone is working by playing something else using another website or application. If that’s working, adjust the volume on the video player, making sure that it’s not set to “mute.” Next check for any software updates to your audio card. Finally, if you’re using external speakers, check the wiring and other connections.

I received an error code on my PC or Mac when I tried to play something. What gives?

If you received error code 6008 then it’s very likely that a setting in Silverlight needs to be adjusted. Please open Silverlight and complete the following steps:

1.Click on the “Playback” tab

2.Make sure that the “Enable download and updates to components required for protected content playback” box is checked

3.Click “OK”.

If you still have issues after updating Silverlight and ensuring that the settings for Silverlight are accurate, please email help@starzplay.com

Related Questions:

The content isn’t playing correctly, or the video playback is choppy.

“Choppy” or stuttering video playback is often caused by a slow internet connection. The “buffering” that takes place is unable to keep up with the speed of the video playback, and as a result, the video has to keep stopping to catch up. STARZ Play can usually work around this by detecting your bandwidth and adjusting the visual quality accordingly, or by increasing the buffer. Please note that a minimum bandwidth of 1 Mbps is required but we recommend at least 2.5 Mbps from a wired connection or 700 Kbps from a WiFi or 3G or higher connection for mobile devices.

PC or Mac: If you’re using a PC or Mac and the playback is still choppy, get a new video stream by closing your browser and trying again. Still no video? Then it could be a conflict with the current antivirus and firewall software installed on your machine. Check the setting of these programs to ensure they are not blocking incoming video streams from STARZ Play. And if that doesn’t solve the problem, double-check that your computer meets the minimum system requirements needed to operate STARZ Play.

I’m trying to watch on my PC or Mac and I’ve made it through all of your FAQs regarding playback issues and guess what, still no luck.

We’re sorry to hear that you’re still having trouble. A few last ditch efforts may do the trick.

1. Check the date and time on your PC or Mac and make sure it’s accurate

I clicked “play” on a title but it didn’t start at the beginning. What’s wrong?

There’s actually nothing wrong at all. It’s simply that the chosen title has already been played and stopped, and STARZ Play is resuming from where you left off. If you want to start from the beginning, you can easily start the movie or show again, or rewind to the place from which you want to begin.

Related Questions:

The content isn’t playing correctly, or the video playback is choppy.

“Choppy” or stuttering video playback is often caused by a slow internet connection. The “buffering” that takes place is unable to keep up with the speed of the video playback, and as a result, the video has to keep stopping to catch up. STARZ Play can usually work around this by detecting your bandwidth and adjusting the visual quality accordingly, or by increasing the buffer. Please note that a minimum bandwidth of 1 Mbps is required but we recommend at least 2.5 Mbps from a wired connection or 700 Kbps from a WiFi or 3G or higher connection for mobile devices.

PC or Mac: If you’re using a PC or Mac and the playback is still choppy, get a new video stream by closing your browser and trying again. Still no video? Then it could be a conflict with the current antivirus and firewall software installed on your machine. Check the setting of these programs to ensure they are not blocking incoming video streams from STARZ Play. And if that doesn’t solve the problem, double-check that your computer meets the minimum system requirements needed to operate STARZ Play.

I see the video, but there’s no sound. What’s up?

Well, we’re sorry you’re experiencing that. Silence is not golden in this case, but there are a few steps you can take that may solve the problem. First, make sure the audio on your computer, tablet, or smart phone is working by playing something else using another website or application. If that’s working, adjust the volume on the video player, making sure that it’s not set to “mute.” Next check for any software updates to your audio card. Finally, if you’re using external speakers, check the wiring and other connections.

What are the minimum system requirements for STARZ Play?

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

* Please note that Chrome 39 is a 64 bit browser and is not supported on Mac.

Computer Hardware Requirements

Video card with 24 bit true color and 128 MB memory

Computer Browser Requirements

Silverlight 5.1.2 or higher

JavaScript enabled

Cookies enabled

Minimum Bandwidth

1Mbps, but we recommend at least 2.5 Mbps from a wired connection

A Mobile network connection over WiFi or 3G or higher with at least 700Kbps

iOS (iPhone/iPad)

iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6+, running iOS 6.0 or higher

iPad, 2nd generation, 3rd generation, 4th generation, Air, and mini.

Android OS

Smartphones or tablets are required to have Android 4.0.3 (Ice Cream Sandwich) or higher

Can STARZ Play originals and movies be viewed on multiple devices at one time?

Yes, they can. Right now, you can stream content on up to FOUR devices simultaneously. For instance, you can be watching a STARZ original series in one room, while the kids watch a great family movie in another, and another member of the family watches a big hit movie or original on their tablet. Alternatively, you could watch four movies yourself all at once, but we really don’t recommend that!

Is it possible to pause something on one device and resume it on another?

Yes! STARZ Play gives you maximum user control by letting you play, pause, and pick up on any of your other registered devices within a 24-hour period. Start it on the home computer, pick it up on the phone, finish it on a tablet: you decide how to watch.

I don’t see any of the titles. Why isn’t the catalog loading?

First, we guarantee the titles haven’t gone anywhere. The issue here is one of bandwidth. If there is limited bandwidth, the system will have trouble loading our huge library of titles, which in turn causes the error. Run a test on your system to see if you are getting the bandwidth you should be getting, and if you’re not, contact your Internet Service Provider (ISP).

I’m getting a Simultaneous Streams Error. What am I doing wrong?

Nothing. This can happen occasionally, and it’s a simple issue to fix. To correct the error, simply log out, and then log back in. You should now be able to enjoy any title without the error.

I’m getting an error message stating I have exceeded the maximum number of video streams. Why?

Uh oh, stream overload. There are several reasons this could happen. The most common answer is that you are trying to stream to more than four devices at one time. However, if you know that is not the case, try logging out of your current device, clearing your cache, log back in, and try again.

Related Questions:

The content isn’t playing correctly, or the video playback is choppy.

“Choppy” or stuttering video playback is often caused by a slow internet connection. The “buffering” that takes place is unable to keep up with the speed of the video playback, and as a result, the video has to keep stopping to catch up. STARZ Play can usually work around this by detecting your bandwidth and adjusting the visual quality accordingly, or by increasing the buffer. Please note that a minimum bandwidth of 1 Mbps is required but we recommend at least 2.5 Mbps from a wired connection or 700 Kbps from a WiFi or 3G or higher connection for mobile devices.

PC or Mac: If you’re using a PC or Mac and the playback is still choppy, get a new video stream by closing your browser and trying again. Still no video? Then it could be a conflict with the current antivirus and firewall software installed on your machine. Check the setting of these programs to ensure they are not blocking incoming video streams from STARZ Play. And if that doesn’t solve the problem, double-check that your computer meets the minimum system requirements needed to operate STARZ Play.

What are the minimum system requirements for STARZ Play?

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

* Please note that Chrome 39 is a 64 bit browser and is not supported on Mac.

Computer Hardware Requirements

Video card with 24 bit true color and 128 MB memory

Computer Browser Requirements

Silverlight 5.1.2 or higher

JavaScript enabled

Cookies enabled

Minimum Bandwidth

1Mbps, but we recommend at least 2.5 Mbps from a wired connection

A Mobile network connection over WiFi or 3G or higher with at least 700Kbps

iOS (iPhone/iPad)

iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6+, running iOS 6.0 or higher

iPad, 2nd generation, 3rd generation, 4th generation, Air, and mini.

Android OS

Smartphones or tablets are required to have Android 4.0.3 (Ice Cream Sandwich) or higher

Can STARZ Play originals and movies be viewed on multiple devices at one time?

Yes, they can. Right now, you can stream content on up to FOUR devices simultaneously. For instance, you can be watching a STARZ original series in one room, while the kids watch a great family movie in another, and another member of the family watches a big hit movie or original on their tablet. Alternatively, you could watch four movies yourself all at once, but we really don’t recommend that!

I’m getting a Simultaneous Streams Error. What am I doing wrong?

Nothing. This can happen occasionally, and it’s a simple issue to fix. To correct the error, simply log out, and then log back in. You should now be able to enjoy any title without the error.

How do I install the Silverlight plug-in on my PC or Mac?

It couldn’t be easier. Silverlight 5.1.20513.0 is available for all formats, including Mac and PC. Just visit the Microsoft Silverlight download page at http://www.microsoft.com/getsilverlight/ and follow the simple instructions that are relevant to your specific setup.

Related Questions:

The content isn’t playing correctly, or the video playback is choppy.

“Choppy” or stuttering video playback is often caused by a slow internet connection. The “buffering” that takes place is unable to keep up with the speed of the video playback, and as a result, the video has to keep stopping to catch up. STARZ Play can usually work around this by detecting your bandwidth and adjusting the visual quality accordingly, or by increasing the buffer. Please note that a minimum bandwidth of 1 Mbps is required but we recommend at least 2.5 Mbps from a wired connection or 700 Kbps from a WiFi or 3G or higher connection for mobile devices.

PC or Mac: If you’re using a PC or Mac and the playback is still choppy, get a new video stream by closing your browser and trying again. Still no video? Then it could be a conflict with the current antivirus and firewall software installed on your machine. Check the setting of these programs to ensure they are not blocking incoming video streams from STARZ Play. And if that doesn’t solve the problem, double-check that your computer meets the minimum system requirements needed to operate STARZ Play.

I see the video, but there’s no sound. What’s up?

Well, we’re sorry you’re experiencing that. Silence is not golden in this case, but there are a few steps you can take that may solve the problem. First, make sure the audio on your computer, tablet, or smart phone is working by playing something else using another website or application. If that’s working, adjust the volume on the video player, making sure that it’s not set to “mute.” Next check for any software updates to your audio card. Finally, if you’re using external speakers, check the wiring and other connections.

What are the minimum system requirements for STARZ Play?

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

* Please note that Chrome 39 is a 64 bit browser and is not supported on Mac.

Computer Hardware Requirements

Video card with 24 bit true color and 128 MB memory

Computer Browser Requirements

Silverlight 5.1.2 or higher

JavaScript enabled

Cookies enabled

Minimum Bandwidth

1Mbps, but we recommend at least 2.5 Mbps from a wired connection

A Mobile network connection over WiFi or 3G or higher with at least 700Kbps

iOS (iPhone/iPad)

iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6+, running iOS 6.0 or higher

iPad, 2nd generation, 3rd generation, 4th generation, Air, and mini.

Android OS

Smartphones or tablets are required to have Android 4.0.3 (Ice Cream Sandwich) or higher

My PC or Mac is asking for the administrator to install the software. Why?

Only administrators of the computer system can install the Silverlight 5.1.2 application. If you are the owner of the machine, you should already have those privileges. If it belongs to someone else, like another member of the family, then you can either have them install the software for you, or grant you administrator privileges.

What’s the best Web browser to use on my PC or Mac to enjoy STARZ Play?

There’s not a cut and dry answer. Different operating systems are more compatible with some browsers than others. Here’s what we recommend:

If you have accessed STARZ Play in the Chrome browser you might see a "Blocked plug-in" page action icon in your address bar. If you left click the page action icon you will bring up a bubble giving you the choice to "Always allow plug-ins on this site". Simply select this option and the site will function as normal.

I’m trying to watch on my PC or Mac and I’ve made it through all of your FAQs regarding playback issues and guess what, still no luck.

We’re sorry to hear that you’re still having trouble. A few last ditch efforts may do the trick.

1. Check the date and time on your PC or Mac and make sure it’s accurate

“Choppy” or stuttering video playback is often caused by a slow internet connection. The “buffering” that takes place is unable to keep up with the speed of the video playback, and as a result, the video has to keep stopping to catch up. STARZ Play can usually work around this by detecting your bandwidth and adjusting the visual quality accordingly, or by increasing the buffer. Please note that a minimum bandwidth of 1 Mbps is required but we recommend at least 2.5 Mbps from a wired connection or 700 Kbps from a WiFi or 3G or higher connection for mobile devices.

PC or Mac: If you’re using a PC or Mac and the playback is still choppy, get a new video stream by closing your browser and trying again. Still no video? Then it could be a conflict with the current antivirus and firewall software installed on your machine. Check the setting of these programs to ensure they are not blocking incoming video streams from STARZ Play. And if that doesn’t solve the problem, double-check that your computer meets the minimum system requirements needed to operate STARZ Play.

I received an error code on my PC or Mac when I tried to play something. What gives?

If you received error code 6008 then it’s very likely that a setting in Silverlight needs to be adjusted. Please open Silverlight and complete the following steps:

1.Click on the “Playback” tab

2.Make sure that the “Enable download and updates to components required for protected content playback” box is checked

3.Click “OK”.

If you still have issues after updating Silverlight and ensuring that the settings for Silverlight are accurate, please email help@starzplay.com

I’ve tried everything but I’m still getting playback errors on my tablet or phone. What can I do now?

If you’re still getting playback errors and nothing else has worked please try deleting the app completely. Once the app is deleted you can download it again to ensure that you have the most current version of the app.

If you’re still having issues after re-installing the app, please email help@starzplay.com

Related Questions:

The content isn’t playing correctly, or the video playback is choppy.

“Choppy” or stuttering video playback is often caused by a slow internet connection. The “buffering” that takes place is unable to keep up with the speed of the video playback, and as a result, the video has to keep stopping to catch up. STARZ Play can usually work around this by detecting your bandwidth and adjusting the visual quality accordingly, or by increasing the buffer. Please note that a minimum bandwidth of 1 Mbps is required but we recommend at least 2.5 Mbps from a wired connection or 700 Kbps from a WiFi or 3G or higher connection for mobile devices.

PC or Mac: If you’re using a PC or Mac and the playback is still choppy, get a new video stream by closing your browser and trying again. Still no video? Then it could be a conflict with the current antivirus and firewall software installed on your machine. Check the setting of these programs to ensure they are not blocking incoming video streams from STARZ Play. And if that doesn’t solve the problem, double-check that your computer meets the minimum system requirements needed to operate STARZ Play.

Why am I being asked to install Silverlight when I have already installed it?

If you are using a Mac computer and getting this prompt in Google’s Chrome browser then you are seeing an incompatibly between Chrome and Silverlight. Google has updated their Mac browser to a 64 bit version. While this is a great update it has rendered Silverlight incompatible in the Chrome browser. We recommend in this instance that you use Safari or Firefox as your browser.

I am not able to authenticate with STARZ Play on a web browser

You have entered your cable provider credentials and you are still not able to log in to STARZ Play? Please make sure that your browser allows '3rd party cookies' to be allowed on your computer.

IE: Tools - Internet Options - Privacy - Advanced. Make sure Third Party Cookies is set to Accept

Safari: Preferences - Privacy - Set Block Cookies to Never

What are the minimum system requirements for STARZ Play?

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

* Please note that Chrome 39 is a 64 bit browser and is not supported on Mac.

Computer Hardware Requirements

Video card with 24 bit true color and 128 MB memory

Computer Browser Requirements

Silverlight 5.1.2 or higher

JavaScript enabled

Cookies enabled

Minimum Bandwidth

1Mbps, but we recommend at least 2.5 Mbps from a wired connection

A Mobile network connection over WiFi or 3G or higher with at least 700Kbps

iOS (iPhone/iPad)

iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6+, running iOS 6.0 or higher

iPad, 2nd generation, 3rd generation, 4th generation, Air, and mini.

Android OS

Smartphones or tablets are required to have Android 4.0.3 (Ice Cream Sandwich) or higher

Related Questions:

The content isn’t playing correctly, or the video playback is choppy.

“Choppy” or stuttering video playback is often caused by a slow internet connection. The “buffering” that takes place is unable to keep up with the speed of the video playback, and as a result, the video has to keep stopping to catch up. STARZ Play can usually work around this by detecting your bandwidth and adjusting the visual quality accordingly, or by increasing the buffer. Please note that a minimum bandwidth of 1 Mbps is required but we recommend at least 2.5 Mbps from a wired connection or 700 Kbps from a WiFi or 3G or higher connection for mobile devices.

PC or Mac: If you’re using a PC or Mac and the playback is still choppy, get a new video stream by closing your browser and trying again. Still no video? Then it could be a conflict with the current antivirus and firewall software installed on your machine. Check the setting of these programs to ensure they are not blocking incoming video streams from STARZ Play. And if that doesn’t solve the problem, double-check that your computer meets the minimum system requirements needed to operate STARZ Play.

I see the video, but there’s no sound. What’s up?

Well, we’re sorry you’re experiencing that. Silence is not golden in this case, but there are a few steps you can take that may solve the problem. First, make sure the audio on your computer, tablet, or smart phone is working by playing something else using another website or application. If that’s working, adjust the volume on the video player, making sure that it’s not set to “mute.” Next check for any software updates to your audio card. Finally, if you’re using external speakers, check the wiring and other connections.

How do I install the Silverlight plug-in on my PC or Mac?

It couldn’t be easier. Silverlight 5.1.20513.0 is available for all formats, including Mac and PC. Just visit the Microsoft Silverlight download page at http://www.microsoft.com/getsilverlight/ and follow the simple instructions that are relevant to your specific setup.

Yes, you will need access to some form of high-speed data connection, whether it’s a wired Internet connection or a WiFi or 3G or higher connection. The massive amount of data contained in a movie or show will simply not stream on slow Internet connections.

What’s the best Web browser to use on my PC or Mac to enjoy STARZ Play?

There’s not a cut and dry answer. Different operating systems are more compatible with some browsers than others. Here’s what we recommend:

“Choppy” or stuttering video playback is often caused by a slow internet connection. The “buffering” that takes place is unable to keep up with the speed of the video playback, and as a result, the video has to keep stopping to catch up. STARZ Play can usually work around this by detecting your bandwidth and adjusting the visual quality accordingly, or by increasing the buffer. Please note that a minimum bandwidth of 1 Mbps is required but we recommend at least 2.5 Mbps from a wired connection or 700 Kbps from a WiFi or 3G or higher connection for mobile devices.

PC or Mac: If you’re using a PC or Mac and the playback is still choppy, get a new video stream by closing your browser and trying again. Still no video? Then it could be a conflict with the current antivirus and firewall software installed on your machine. Check the setting of these programs to ensure they are not blocking incoming video streams from STARZ Play. And if that doesn’t solve the problem, double-check that your computer meets the minimum system requirements needed to operate STARZ Play.

I see the video, but there’s no sound. What’s up?

Well, we’re sorry you’re experiencing that. Silence is not golden in this case, but there are a few steps you can take that may solve the problem. First, make sure the audio on your computer, tablet, or smart phone is working by playing something else using another website or application. If that’s working, adjust the volume on the video player, making sure that it’s not set to “mute.” Next check for any software updates to your audio card. Finally, if you’re using external speakers, check the wiring and other connections.

What are the minimum system requirements for STARZ Play?

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

* Please note that Chrome 39 is a 64 bit browser and is not supported on Mac.

Computer Hardware Requirements

Video card with 24 bit true color and 128 MB memory

Computer Browser Requirements

Silverlight 5.1.2 or higher

JavaScript enabled

Cookies enabled

Minimum Bandwidth

1Mbps, but we recommend at least 2.5 Mbps from a wired connection

A Mobile network connection over WiFi or 3G or higher with at least 700Kbps

iOS (iPhone/iPad)

iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6+, running iOS 6.0 or higher

iPad, 2nd generation, 3rd generation, 4th generation, Air, and mini.

Android OS

Smartphones or tablets are required to have Android 4.0.3 (Ice Cream Sandwich) or higher

How do I install the Silverlight plug-in on my PC or Mac?

It couldn’t be easier. Silverlight 5.1.20513.0 is available for all formats, including Mac and PC. Just visit the Microsoft Silverlight download page at http://www.microsoft.com/getsilverlight/ and follow the simple instructions that are relevant to your specific setup.

My PC or Mac is asking for the administrator to install the software. Why?

Only administrators of the computer system can install the Silverlight 5.1.2 application. If you are the owner of the machine, you should already have those privileges. If it belongs to someone else, like another member of the family, then you can either have them install the software for you, or grant you administrator privileges.

Does STARZ Play require a high-speed internet connection?

Yes, you will need access to some form of high-speed data connection, whether it’s a wired Internet connection or a WiFi or 3G or higher connection. The massive amount of data contained in a movie or show will simply not stream on slow Internet connections.

My PC or Mac is asking for the administrator to install the software. Why?

Only administrators of the computer system can install the Silverlight 5.1.2 application. If you are the owner of the machine, you should already have those privileges. If it belongs to someone else, like another member of the family, then you can either have them install the software for you, or grant you administrator privileges.

Related Questions:

The content isn’t playing correctly, or the video playback is choppy.

“Choppy” or stuttering video playback is often caused by a slow internet connection. The “buffering” that takes place is unable to keep up with the speed of the video playback, and as a result, the video has to keep stopping to catch up. STARZ Play can usually work around this by detecting your bandwidth and adjusting the visual quality accordingly, or by increasing the buffer. Please note that a minimum bandwidth of 1 Mbps is required but we recommend at least 2.5 Mbps from a wired connection or 700 Kbps from a WiFi or 3G or higher connection for mobile devices.

PC or Mac: If you’re using a PC or Mac and the playback is still choppy, get a new video stream by closing your browser and trying again. Still no video? Then it could be a conflict with the current antivirus and firewall software installed on your machine. Check the setting of these programs to ensure they are not blocking incoming video streams from STARZ Play. And if that doesn’t solve the problem, double-check that your computer meets the minimum system requirements needed to operate STARZ Play.

What are the minimum system requirements for STARZ Play?

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

* Please note that Chrome 39 is a 64 bit browser and is not supported on Mac.

Computer Hardware Requirements

Video card with 24 bit true color and 128 MB memory

Computer Browser Requirements

Silverlight 5.1.2 or higher

JavaScript enabled

Cookies enabled

Minimum Bandwidth

1Mbps, but we recommend at least 2.5 Mbps from a wired connection

A Mobile network connection over WiFi or 3G or higher with at least 700Kbps

iOS (iPhone/iPad)

iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6+, running iOS 6.0 or higher

iPad, 2nd generation, 3rd generation, 4th generation, Air, and mini.

Android OS

Smartphones or tablets are required to have Android 4.0.3 (Ice Cream Sandwich) or higher

How do I install the Silverlight plug-in on my PC or Mac?

It couldn’t be easier. Silverlight 5.1.20513.0 is available for all formats, including Mac and PC. Just visit the Microsoft Silverlight download page at http://www.microsoft.com/getsilverlight/ and follow the simple instructions that are relevant to your specific setup.

What’s the best Web browser to use on my PC or Mac to enjoy STARZ Play?

There’s not a cut and dry answer. Different operating systems are more compatible with some browsers than others. Here’s what we recommend:

Does STARZ Play require me to disable my antivirus and firewall software on my PC or Mac?

Ideally, there should be no reason to turn those features off. If you are having trouble accessing content, the first step would be to adjust the settings in the antivirus and/or firewall software in order to view STARZ Play content. If that doesn’t work, then yes, you may have to temporarily disable those protections in order to troubleshoot the problem. If STARZ Play works just fine after you have disabled the antivirus or firewall software, you have a compatibility issue with your antivirus or firewall that needs to be resolved.

Does STARZ Play require a high-speed internet connection?

Yes, you will need access to some form of high-speed data connection, whether it’s a wired Internet connection or a WiFi or 3G or higher connection. The massive amount of data contained in a movie or show will simply not stream on slow Internet connections.

Related Questions:

The content isn’t playing correctly, or the video playback is choppy.

“Choppy” or stuttering video playback is often caused by a slow internet connection. The “buffering” that takes place is unable to keep up with the speed of the video playback, and as a result, the video has to keep stopping to catch up. STARZ Play can usually work around this by detecting your bandwidth and adjusting the visual quality accordingly, or by increasing the buffer. Please note that a minimum bandwidth of 1 Mbps is required but we recommend at least 2.5 Mbps from a wired connection or 700 Kbps from a WiFi or 3G or higher connection for mobile devices.

PC or Mac: If you’re using a PC or Mac and the playback is still choppy, get a new video stream by closing your browser and trying again. Still no video? Then it could be a conflict with the current antivirus and firewall software installed on your machine. Check the setting of these programs to ensure they are not blocking incoming video streams from STARZ Play. And if that doesn’t solve the problem, double-check that your computer meets the minimum system requirements needed to operate STARZ Play.

I see the video, but there’s no sound. What’s up?

Well, we’re sorry you’re experiencing that. Silence is not golden in this case, but there are a few steps you can take that may solve the problem. First, make sure the audio on your computer, tablet, or smart phone is working by playing something else using another website or application. If that’s working, adjust the volume on the video player, making sure that it’s not set to “mute.” Next check for any software updates to your audio card. Finally, if you’re using external speakers, check the wiring and other connections.

What are the minimum system requirements for STARZ Play?

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

* Please note that Chrome 39 is a 64 bit browser and is not supported on Mac.

Computer Hardware Requirements

Video card with 24 bit true color and 128 MB memory

Computer Browser Requirements

Silverlight 5.1.2 or higher

JavaScript enabled

Cookies enabled

Minimum Bandwidth

1Mbps, but we recommend at least 2.5 Mbps from a wired connection

A Mobile network connection over WiFi or 3G or higher with at least 700Kbps

iOS (iPhone/iPad)

iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6+, running iOS 6.0 or higher

iPad, 2nd generation, 3rd generation, 4th generation, Air, and mini.

Android OS

Smartphones or tablets are required to have Android 4.0.3 (Ice Cream Sandwich) or higher

How do I install the Silverlight plug-in on my PC or Mac?

It couldn’t be easier. Silverlight 5.1.20513.0 is available for all formats, including Mac and PC. Just visit the Microsoft Silverlight download page at http://www.microsoft.com/getsilverlight/ and follow the simple instructions that are relevant to your specific setup.

My PC or Mac is asking for the administrator to install the software. Why?

Only administrators of the computer system can install the Silverlight 5.1.2 application. If you are the owner of the machine, you should already have those privileges. If it belongs to someone else, like another member of the family, then you can either have them install the software for you, or grant you administrator privileges.

What’s the best Web browser to use on my PC or Mac to enjoy STARZ Play?

There’s not a cut and dry answer. Different operating systems are more compatible with some browsers than others. Here’s what we recommend:

Yes! The STARZ Play app has been designed to give you excellent service over WiFi or 3G or higher connections for supported tablet and mobile devices.

Related Questions:

The content isn’t playing correctly, or the video playback is choppy.

“Choppy” or stuttering video playback is often caused by a slow internet connection. The “buffering” that takes place is unable to keep up with the speed of the video playback, and as a result, the video has to keep stopping to catch up. STARZ Play can usually work around this by detecting your bandwidth and adjusting the visual quality accordingly, or by increasing the buffer. Please note that a minimum bandwidth of 1 Mbps is required but we recommend at least 2.5 Mbps from a wired connection or 700 Kbps from a WiFi or 3G or higher connection for mobile devices.

PC or Mac: If you’re using a PC or Mac and the playback is still choppy, get a new video stream by closing your browser and trying again. Still no video? Then it could be a conflict with the current antivirus and firewall software installed on your machine. Check the setting of these programs to ensure they are not blocking incoming video streams from STARZ Play. And if that doesn’t solve the problem, double-check that your computer meets the minimum system requirements needed to operate STARZ Play.

Does STARZ Play require a high-speed internet connection?

Yes, you will need access to some form of high-speed data connection, whether it’s a wired Internet connection or a WiFi or 3G or higher connection. The massive amount of data contained in a movie or show will simply not stream on slow Internet connections.

Does STARZ Play require me to disable my antivirus and firewall software on my PC or Mac?

Ideally, there should be no reason to turn those features off. If you are having trouble accessing content, the first step would be to adjust the settings in the antivirus and/or firewall software in order to view STARZ Play content. If that doesn’t work, then yes, you may have to temporarily disable those protections in order to troubleshoot the problem. If STARZ Play works just fine after you have disabled the antivirus or firewall software, you have a compatibility issue with your antivirus or firewall that needs to be resolved.

Related Questions:

The content isn’t playing correctly, or the video playback is choppy.

“Choppy” or stuttering video playback is often caused by a slow internet connection. The “buffering” that takes place is unable to keep up with the speed of the video playback, and as a result, the video has to keep stopping to catch up. STARZ Play can usually work around this by detecting your bandwidth and adjusting the visual quality accordingly, or by increasing the buffer. Please note that a minimum bandwidth of 1 Mbps is required but we recommend at least 2.5 Mbps from a wired connection or 700 Kbps from a WiFi or 3G or higher connection for mobile devices.

PC or Mac: If you’re using a PC or Mac and the playback is still choppy, get a new video stream by closing your browser and trying again. Still no video? Then it could be a conflict with the current antivirus and firewall software installed on your machine. Check the setting of these programs to ensure they are not blocking incoming video streams from STARZ Play. And if that doesn’t solve the problem, double-check that your computer meets the minimum system requirements needed to operate STARZ Play.

I see the video, but there’s no sound. What’s up?

Well, we’re sorry you’re experiencing that. Silence is not golden in this case, but there are a few steps you can take that may solve the problem. First, make sure the audio on your computer, tablet, or smart phone is working by playing something else using another website or application. If that’s working, adjust the volume on the video player, making sure that it’s not set to “mute.” Next check for any software updates to your audio card. Finally, if you’re using external speakers, check the wiring and other connections.

What are the minimum system requirements for STARZ Play?

A wise question. If your system does not meet the minimum requirements, you will not have the pleasurable STARZ Play experience that you should be having. Here’s the criteria your computer, smart phone, tablet or other mobile device should meet before watching any of our big originals or movies.

* Please note that Chrome 39 is a 64 bit browser and is not supported on Mac.

Computer Hardware Requirements

Video card with 24 bit true color and 128 MB memory

Computer Browser Requirements

Silverlight 5.1.2 or higher

JavaScript enabled

Cookies enabled

Minimum Bandwidth

1Mbps, but we recommend at least 2.5 Mbps from a wired connection

A Mobile network connection over WiFi or 3G or higher with at least 700Kbps

iOS (iPhone/iPad)

iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6+, running iOS 6.0 or higher

iPad, 2nd generation, 3rd generation, 4th generation, Air, and mini.

Android OS

Smartphones or tablets are required to have Android 4.0.3 (Ice Cream Sandwich) or higher

How do I install the Silverlight plug-in on my PC or Mac?

It couldn’t be easier. Silverlight 5.1.20513.0 is available for all formats, including Mac and PC. Just visit the Microsoft Silverlight download page at http://www.microsoft.com/getsilverlight/ and follow the simple instructions that are relevant to your specific setup.

My PC or Mac is asking for the administrator to install the software. Why?

Only administrators of the computer system can install the Silverlight 5.1.2 application. If you are the owner of the machine, you should already have those privileges. If it belongs to someone else, like another member of the family, then you can either have them install the software for you, or grant you administrator privileges.

What’s the best Web browser to use on my PC or Mac to enjoy STARZ Play?

There’s not a cut and dry answer. Different operating systems are more compatible with some browsers than others. Here’s what we recommend:

I have a question that isn’t covered in the FAQs. Where can I get help?

We’re sorry to hear that. If you can’t find an answer to your question here, please contact your television provider and they should be able to assist you. If you would like to submit a question, or provide feedback, go to My Account, followed by Help.

STARZ Play also has an extensive list of FAQs, which we invite you to browse. They should provide the answers. If you didn’t find an answer in the FAQs, you should contact your television provider. You can also go to My Account and click Help, where you will be able to submit your own questions that we can then add to our database.

STARZ Play also has an extensive list of FAQs, which we invite you to browse. They should provide the answers. If you didn’t find an answer in the FAQs, you should contact your television provider. You can also go to My Account and click Help, where you will be able to submit your own questions that we can then add to our database.

I have a question that isn’t covered in the FAQs. Where can I get help?

We’re sorry to hear that. If you can’t find an answer to your question here, please contact your television provider and they should be able to assist you. If you would like to submit a question, or provide feedback, go to My Account, followed by Help.

Don’t sweat it. Your STARZ Play service is authenticated through your television provider. Just follow the username/password reset steps on the login screen for your television provider to regain access.

What originals and movies can I see on STARZ Play?

The same big originals and movies that you can only see on STARZ are available on STARZ Play. That means quality action and drama from STARZ original series and big movie titles that represent the best Hollywood has to offer. If it’s on STARZ, it’s on STARZ Play.

Related Questions:

What exactly is STARZ Play?

STARZ Play is the next big thing in entertainment on the go. With STARZ Play, you can watch our big original series and hit movies wherever and whenever you want. Plus, STARZ Play has hundreds of top movie titles available instantly. From a desktop computer to a smart phone or tablet, STARZ Play puts great entertainment right at your fingertips.

Where can I watch, or take, STARZ Play?

The simple answer to that is anywhere you have a computer or mobile device with a high-speed data connection, either through a direct internet connection, WiFi or 3G or higher connection in the U.S. or certain U.S territories. From your main computer at home to your smart phones and tablets, STARZ Play can be with you wherever you go.

There’s so much to choose from. How do I find titles on STARZ Play?

Ah, the agony of choice. With so many titles available on STARZ Play, we wanted to make it as easy as possible for you to find just what you’re looking for. In the top right corner, you will see a search box, which is ideal if you have a specific title in mind. If you’re not quite sure what title you want to see, you can browse by genre, rating, year, and even sort by alphabetical order.

When do new episodes from STARZ Originals appear on STARZ Play?

New episodes from the current season of any STARZ Original are available on STARZ Play the day after they air on STARZ. If you need to catch up on your favorite shows, we’ll often have past seasons up as well.

There’s so much to choose from. How do I find titles on STARZ Play?

Ah, the agony of choice. With so many titles available on STARZ Play, we wanted to make it as easy as possible for you to find just what you’re looking for. In the top right corner, you will see a search box, which is ideal if you have a specific title in mind. If you’re not quite sure what title you want to see, you can browse by genre, rating, year, and even sort by alphabetical order.

Related Questions:

Where can I watch, or take, STARZ Play?

The simple answer to that is anywhere you have a computer or mobile device with a high-speed data connection, either through a direct internet connection, WiFi or 3G or higher connection in the U.S. or certain U.S territories. From your main computer at home to your smart phones and tablets, STARZ Play can be with you wherever you go.

When do new episodes from STARZ Originals appear on STARZ Play?

New episodes from the current season of any STARZ Original are available on STARZ Play the day after they air on STARZ. If you need to catch up on your favorite shows, we’ll often have past seasons up as well.

Related Questions:

Where can I watch, or take, STARZ Play?

The simple answer to that is anywhere you have a computer or mobile device with a high-speed data connection, either through a direct internet connection, WiFi or 3G or higher connection in the U.S. or certain U.S territories. From your main computer at home to your smart phones and tablets, STARZ Play can be with you wherever you go.

What originals and movies can I see on STARZ Play?

The same big originals and movies that you can only see on STARZ are available on STARZ Play. That means quality action and drama from STARZ original series and big movie titles that represent the best Hollywood has to offer. If it’s on STARZ, it’s on STARZ Play.

There’s so much to choose from. How do I find titles on STARZ Play?

Ah, the agony of choice. With so many titles available on STARZ Play, we wanted to make it as easy as possible for you to find just what you’re looking for. In the top right corner, you will see a search box, which is ideal if you have a specific title in mind. If you’re not quite sure what title you want to see, you can browse by genre, rating, year, and even sort by alphabetical order.

I want to know more about the ratings of STARZ Play titles. Where do I look?

STARZ Play has titles that run the gamut, from family-friendly movies rated G, to films for adults rated NC17. There are also TV ratings like TVY (particularly suited to small children) and TVMA (unsuitable for audiences under 17). Every title on STARZ Play also comes with a detailed description page, and you’ll find the rating of the show on there.

Is there a way to set Parental Controls on STARZ Play to block certain content?

Absolutely! When you first register for STARZ Play, you will be prompted to set your parental controls for which content to block and which to allow, if you choose. You can also access these settings at any time from a computer or laptop by going to My Account, and then navigating to Parental Controls. Just create an easy to remember PIN and you are all set!

What is Google Chromecast?

Google Chromecast is a thumb-sized media streaming device that plugs into the HDMI port on your TV. Set up is quick and easy. You can then use STARZ Play to browse your favorite programming and then send your selections to your TV using your smartphone, tablet or laptop.

Related Questions:

What devices can I use with my Google Chromecast?

Chromecast works with many popular devices including Android tablets and smartphones, iPhones, iPads, and the Chrome browser for Mac and Windows PCs.

The following devices are supported:

Compatible with iPhone, iPad, and iPod running iOS 6.0 or newer

Compatible with Android smartphones and tablets running on 4.0 or greater

The Chrome browser with the Google Cast extension installed.

What devices can I use with my Google Chromecast?

Chromecast works with many popular devices including Android tablets and smartphones, iPhones, iPads, and the Chrome browser for Mac and Windows PCs.

The following devices are supported:

Compatible with iPhone, iPad, and iPod running iOS 6.0 or newer

Compatible with Android smartphones and tablets running on 4.0 or greater

The Chrome browser with the Google Cast extension installed.

How do I connect my device to my Google Chomecast?

Your tablet, smartphone, or computer must be connected to the same Wi-Fi network as your Chromecast. For information or assistance connecting Chromecast to your TV and Wi-Fi network, see Google Support.

While your video is playing, you may continue to use your smartphone or tablet to perform other tasks. Standard player controls on your device are used for playback.

Related Questions:

Error Message "No Cast Devices Found"

Error "No Cast Devices Found" when casting from Chrome:

Check to make sure you Chromecast is set up by casting from a smartphone or tablet to your TV.

Verify that your computer is on the same network as your Chromecast.

Disconnect from all VPN's and proxy servers. Note that Firewall and antivirus software can prevent your computer from casting as well.

If you do not see the Cast button on the website, make sure that you have the Google Cast extension installed in your Chrome browser and that your computer is on the same network as the Chromecast device.

How do I stream STARZ content to my Google Chromecast?

Launch STARZ Play on your tablet or smartphone, or visit the STARZ Play website in your Chrome browser. Once you’re signed in to STARZ Play, select the Cast icon in the upper-right or lower-right of your browser window.

Next, select your preferred Chromecast device from the connected devices list to launch the STARZ Play application on your TV. Select the movie or show of your choice and press Play.

Because STARZ Play uses adaptive bitrate streaming, videos may appear in lower initially, but will switch to the highest possible quality after a few moments. If the video does not buffer at playback speed, the video will be downgraded to a lower quality setting, allowing for smooth playback.

Related Questions:

Error Message "No Cast Devices Found"

Error "No Cast Devices Found" when casting from Chrome:

Check to make sure you Chromecast is set up by casting from a smartphone or tablet to your TV.

Verify that your computer is on the same network as your Chromecast.

Disconnect from all VPN's and proxy servers. Note that Firewall and antivirus software can prevent your computer from casting as well.

If you do not see the Cast button on the website, make sure that you have the Google Cast extension installed in your Chrome browser and that your computer is on the same network as the Chromecast device.

Before casting to a TV

Your smartphone or tablet cannot be connected to your mobile network. It must be connected to the same WiFi network your TV is on.

Make sure you are running the latest version of the application.

Related Questions:

What devices can I use with my Google Chromecast?

Chromecast works with many popular devices including Android tablets and smartphones, iPhones, iPads, and the Chrome browser for Mac and Windows PCs.

The following devices are supported:

Compatible with iPhone, iPad, and iPod running iOS 6.0 or newer

Compatible with Android smartphones and tablets running on 4.0 or greater

The Chrome browser with the Google Cast extension installed.

Problems Casting from the website

If you do not see the Cast button on the website, make sure that you have the Google Cast extension installed in your Chrome browser and that your computer is on the same network as the Chromecast device.

Related Questions:

What devices can I use with my Google Chromecast?

Chromecast works with many popular devices including Android tablets and smartphones, iPhones, iPads, and the Chrome browser for Mac and Windows PCs.

The following devices are supported:

Compatible with iPhone, iPad, and iPod running iOS 6.0 or newer

Compatible with Android smartphones and tablets running on 4.0 or greater

The Chrome browser with the Google Cast extension installed.

Error Message "No Cast Devices Found"

Error "No Cast Devices Found" when casting from Chrome:

Check to make sure you Chromecast is set up by casting from a smartphone or tablet to your TV.

Verify that your computer is on the same network as your Chromecast.

Disconnect from all VPN's and proxy servers. Note that Firewall and antivirus software can prevent your computer from casting as well.

Chromecast works with many popular devices including Android tablets and smartphones, iPhones, iPads, and the Chrome browser for Mac and Windows PCs.

The following devices are supported:

Compatible with iPhone, iPad, and iPod running iOS 6.0 or newer

Compatible with Android smartphones and tablets running on 4.0 or greater

The Chrome browser with the Google Cast extension installed.

How do I stop Casting?

To stop casting, simply click the cast icon from within the STARZ Play application. This will bring up a small menu with a list of connected devices. Look for the ‘Disconnect’ button in this window. This will not stop playback, but rather divert normal playback to back to your smartphone, tablet or Chrome browser.

If another user is also connected to the same TV, they can stop your Casting by selecting a title from their device.

What is NPAPI?

Netscape Plugin Application Programming Interface (NPAPI) is a cross-platform plugin architecture used by many web browsers. It was first developed for Netscape browsers, but has been implemented by many other browsers including Internet Explorer, Chrome, Firefox and Safari.

Is Google dropping support for NPAPI in 2015?

In September 2013, Google announced that NPAPI support in Chrome would be phased out during 2014 by blocking all but a few plugins. In January 2015, all plugins will be disabled by default. In September 2015, all NPAPI support will be removed from Chrome.

What does this mean for STARZ Play?

STARZ Play uses a Microsoft application called Silverlight. This is a framework for writing and running rich internet applications. Silverlight is a browser plugin that will be blocked by default in Chrome starting in January of 2015 and will not be supported in Chrome by September of 2015. STARZ is currently working on a new framework that will provide our subscribers with the same rich experience they have come to expect.

What do I do in the mean time?

Silverlight will be blocked by default starting in January of 2015. This does not mean that Silverlight is bad or will cause you problems. We encourage you to unblock the plugin to allow you to continue to use your Chrome browser.

Related Questions:

How to I unblock the Silverlight plugin in Chrome?

If you have accessed STARZ Play in the Chrome browser you might see a "Blocked plug-in" page action icon in your address bar. If you left click the page action icon you will bring up a bubble giving you the choice to "Always allow plug-ins on this site". Simply select this option and the site will function as normal.

How to I unblock the Silverlight plugin in Chrome?

If you have accessed STARZ Play in the Chrome browser you might see a "Blocked plug-in" page action icon in your address bar. If you left click the page action icon you will bring up a bubble giving you the choice to "Always allow plug-ins on this site". Simply select this option and the site will function as normal.

Related Questions:

I have a question that isn’t covered in the FAQs. Where can I get help?

We’re sorry to hear that. If you can’t find an answer to your question here, please contact your television provider and they should be able to assist you. If you would like to submit a question, or provide feedback, go to My Account, followed by Help.

TERMS OF USE

IMPORTANT! PLEASE READ THESE TERMS OF USE ("TERMS OF USE") CAREFULLY.
THESE TERMS OF USE ARE A LEGALLY BINDING AGREEMENT BETWEEN STARZ ENTERTAINMENT,
LLC ("STARZ," "US" OR "WE') AND YOU CONCERNING THE: (1) STARZ PLAY,
ENCORE PLAY AND MOVIEPLEX PLAY SERVICES ("SERVICES"); (2) WEBSITES
LOCATED AT STARZPLAY.COM, ENCOREPLAY.COM AND MOVIEPLEXPLAY.COM ASSOCIATED WITH THE
SERVICES ("SITES"); AND (3) INTERACTIVE FEATURES OR DOWNLOADS
THAT ARE MADE AVAILABLE THROUGH OR INTERACT WITH THE SERVICES OR SITES ("FEATURES").
BY USING THE SERVICES, SITES AND FEATURES YOU ARE UNCONDITIONALLY AGREEING TO THE
TERMS OF USE. IF YOU DO NOT AGREE TO THE TERMS OF USE, PLEASE DO NOT USE THE SERVICES
OR THE SITES.

1. ACCESS; USE.
In order to use and access the Services, Sites and Features you must meet the following
access requirements ("Access Requirements"): (1)
be 18 years of age or older (or whatever the applicable age of majority (legal adulthood)
is where you are located); (2) you must reside within the fifty
states of the United States of America ("U.S."), the District of Columbia,
and certain US territories ("Service Area");
(3) you must be a subscriber through an authorized service provider ("Distributor")
of: (a) STARZ (with respect to STARZ PLAY); (b) ENCORE
(with respect to ENCORE PLAY); and (c) MOVIEPLEX (with respect to MOVIEPLEX PLAY). References
to "you" in this Agreement also include any household members
that access and use a user account ("User Account") established by you.
Use of a User Account by a household member indicates such
household member's acceptance of the Terms of Use. In certain instances, Starz may allow
you to use and access certain Services, Sites, Features and
Content (e.g. "Free" Content) without requiring that you meet all of the Access Requirements
set forth above. Regardless of whether you meet all of the
Access Requirements set forth above, by using and accessing any Services, Sites, Features
and Content, you are unconditionally agreeing to these Terms of
Use.

2. GRANT OF RIGHTS; RESTRICTIONS.
Starz hereby grants you a limited, non-exclusive, non-transferable license to access,
use and privately display or exhibit the Services, Sites, Content (as
defined in Section 3) and Features, solely within the Service Area, in accordance with the
Terms of Use. Starz grants you this limited license for your
personal use only, and not for any commercial purpose. The use of the Services, Sites, Content
or Features for commercial purposes is unauthorized and may
constitute infringement. This license does not include any rights to: (1) sell, resell,
lend, lease, rent or otherwise commercially use the Services,
Sites, Content or Features or any other material or information contained therein; (2) collect
or use any information, data, listings, or descriptions for
any reason; (3) create derivative works from the Services, Sites, Features or Content or
any other materials or information contained therein; (4) download
or copy User Account information of any third party; (5) use data mining, robots, or other
data gathering and extraction tools; (6) distribute, transfer,
or post any Content on any third party website, online service or other media; (7) modify,
adapt, create derivative works from or translate any part of the
Services, Sites, Content or Features; (8) reverse engineer, decompile or disassemble the
Services, Sites, Content or Features, or otherwise attempt to
obtain access to the Starz IP (as defined in Section 3); (9) remove or alter any copyright,
trademark or other proprietary notice contained in the
Services, Sites, Content or Features. Except as provided herein, you may not frame or utilize
framing techniques to use, surround or enclose the Service
names, Content or Features or any trademarks, service marks, logo, or other proprietary
information (including: images, text, page layout, or form) of
Starz and/or its affiliates or subsidiaries or Content providers without Starz' express
written consent. You may not use any meta-tags or any other "hidden
text" utilizing the name of the Services, Sites, Content, Features, Starz and/or its affiliates,
subsidiaries or Content providers, or any tradenames or
trademarks or other copyrighted materials relating thereto, without the express written
consent of Starz.

3. INTELLECTUAL PROPERTY.

(a) As between you and Starz, the Services, Sites, Content and Features are owned
by Starz and/or its licensors and content and technology providers, and
are protected by applicable domestic and international copyright laws. As used herein,
"Content" means: (1) any and all motion pictures,
images, animations, artwork, copy or information; and (2) any and all other human readable
audio and/or visual elements, regardless of the form or format,
accessible via the Services, Site or Features. Any and all underlying patentable or copyrightable
elements (or elements protectable as trade secrets or
otherwise under intellectual property laws) related to the Services, Site, Content and/or
Features, including without limitation, source code, script,
object code, software, protocols, algorithms, computer programs, data and other sets of
statements and instructions contained in the Services, Sites,
Content and/or Features will be considered the property of Starz ("Starz IP").

(b) STARZ, ENCORE, MOVIEPLEX and all related registered and unregistered trademarks
and service marks ("Starz Marks") are the property of
Starz Entertainment, LLC. Certain characters, logos, names and images incorporated by Starz
Entertainment, LLC on the Services, Sites, Content and Features
are also protected as registered or unregistered trademarks, trade names and/or service
marks and are the property of their respective owners. The Starz
Marks may not be used without the express written permission of Starz.

4. REGISTRATION; USER ACCOUNTS.
In order to use the Services, you will be required to create a User Account. You
may only open a User Account for yourself, and not for any other person. A
User Account can only be established by consumers that meet the Access Requirements. You
warrant that the information you provide during registration for a
User Account, and any other communications with Starz and/or in connection with the Services
for any reason, is true, correct, complete, and current and
you agree to update such information as necessary so that it remains current, accurate,
and complete. You are responsible for all activity occurring under
your User Account and for maintaining the confidentiality of your User Account information.
You agree that you will: (1) immediately notify Starz of any
unauthorized use of your User Account; and (2) not allow any third party to use your User
Account. Starz will have no liability for any loss or damage
arising from use or misuse of your User Account or your failure to comply with these requirements.
Starz, its affiliates and its third party licensors
cannot and will not be liable for any loss or damage arising from any failure on the part
of any person to comply with these obligations. The Services, Sites and/or Features
may provide you with the opportunity to connect and/or link your User Account to
certain third party social media sites ("Social Media Sites").
If you choose to connect or link your User Account to any Social Media Site via
the Services, Sites or Features you
consent to the release of information about you to others, including to the Social Media
Site(s). If you do not want information about you to be shared in
this manner, do not connect or link your User Account to any Social Media Site(s).

5. CONTENT; PARENTAL CONTROLS.
MOST CONTENT AVAILABLE ON THE SERVICES, SITES AND FEATURES IS RATED ACCORDING TO
GUIDELINES ESTABLISHED BY THE MOTION PICTURE ASSOCIATION OF AMERICA (I.E.,
G, PG, PG-13, R) OR TELEVISION RATINGS/CONTENT ADVISORIES. HOWEVER, SOME CONTENT MAY NOT
BE RATED, AND MAY CONTAIN GRAPHIC VIOLENCE, SEXUAL CONTENT AND
MATURE THEMES. SUCH CONTENT MAY NOT BE SUITABLE FOR ALL VIEWERS.

Parental controls ("Parental Controls") for the Services may be
accessed in one of the two following ways as determined by your
Distributor: (1) if your Distributor passes through your Parental Control settings as part
of the authentication process for the Services, Parental
Controls and any modifications thereto must be managed via your Distributor; or (2) if your
Distributor does not pass through Parental Controls via the
authentication process for the Services you will be able to establish Parental Control settings
during the User Account creation process or by accessing
the My Account feature of the Service. If you access any adult or mature content on the
Services, you acknowledge and agree that you may be exposed to
visual images and sounds that depict nudity and sexual activity or are otherwise sexual,
erotic or graphic in nature and may include violence and adult
language. You agree to the following, irrespective of whether or not the Services include
Parental Control functions, and irrespective of the extent to
which you use such Parental Control functions: (1) it is your responsibility to determine
which Content meets your standards; and (2) under no
circumstances will Starz or its Content providers be liable in any way for any Content that
you have access to during use of the Services, including,
without limitation, any errors or omissions in any Content, quality of the Content, availability
of the Content, the subject matter of the Content or any
loss or damage of any kind incurred as a result of your use of the Content; and (3) you
acknowledge and agree that any adult-oriented material you access
is being retrieved from a location where it does not violate any federal, state, or local
obscenity law or community standard, and agree to bear the full,
complete, and sole responsibility for bringing such material into whatever community you
choose to do so.

6. PRIVACY POLICY.
Starz may collect and use certain personally identifiable information and non-personally
identifiable information about you in connection with your use of
the Services, Sites, Content or Features and such collection and use of personally identifiable
information is subject to the Starz Privacy Policy
available at starzplay.com, encoreplay.com and movieplexplay.com.

7. POLICIES FOR INDIVIDUALS UNDER THE AGE OF 13.
Starz encourages the responsible use of the internet by children together with their
parents and to that end, Starz does not knowingly collect or use any
personally identifiable information submitted or posted to the Services, Sites and/or Features
from individuals under the age of 13, except in order to
respond on a one-time basis to a specific request for information.

8. USER SUBMISSIONS.
Starz is pleased to hear from its customers and welcomes your comments regarding
our products and services. These comments should only be submitted to one
of the mailboxes available to users of the Services and Sites provided from time to time
for that purpose. All remarks, suggestions, ideas, graphics, or
other information communicated to Starz through the Services and/or Sites (each, a
"Submission") will forever be the property of Starz.
Starz will not be required to treat any Submission as confidential, and will not be liable
for any ideas for its business (including without limitation,
product or advertising ideas) and will not incur any liability as a result of any similarities
between your Submission and any future Starz products,
services or operations. Without limitation, Starz will have exclusive ownership of all present
and future existing rights to the Submissions of every kind
and nature, everywhere. Starz will be entitled to use the Submission for any commercial
or other purpose whatsoever, without compensation to you or any
other person sending the Submission. You acknowledge that you are responsible for whatever
material you submit, and you, not Starz, have full
responsibility for the message, including its legality, reliability, appropriateness, originality,
and copyright. You acknowledge and agree that neither
Starz nor any of its licensees, successors or assigns has now, or will have in the future,
any duty or liability, direct or indirect, vicarious,
contributory or otherwise, with respect to the infringement or protection of any copyright
in and to your Submission, and that Starz and its licensees,
successors or assigns are not responsible for the loss, deletion, failure to store or misdelivery
of any feedback submitted.

Starz generally does not pre-screen, verify or edit your Submissions. However, Starz
and its agents reserve the right to investigate any violation of the
Terms of Use and to take appropriate remedial action. Starz has absolute discretion to enforce
the Terms of Use, including, but not limited to warning
users of violations, disabling or suspending access, deleting, screening or editing any
Submission, or prohibiting any behavior that does not comply with
the Terms of Use. You are entirely responsible and liable for all activities conducted by
you and any user of your User Account, including the
transmission, posting, or other provision of text, files, links, software, photographs,
video, sound, music or other information or material to any portion
of the Services, Sites or Features.

9. CONFIDENTIAL AND PROPRIETARY INFORMATION.
You agree not to try to access and not to access any information through the Services,
Sites or Features that does not pertain to you and which you are not
properly authorized to receive. You agree that if you should access information about another
individual or entity, or otherwise receive information you
are not authorized to receive, or if you become aware that someone else has accessed or
attempted to access information that person was not authorized to
receive, you will immediately cease such unauthorized access, notify Starz of the unauthorized
access, and reasonably assist Starz in identifying and
correcting the circumstances which permitted such unauthorized access. You will keep confidential
all information you receive concerning another individual
or entity, will not use such information, will return such information to Starz immediately,
will not transmit it to any other person or entity and will
not reproduce or distribute it in any electronic or other form.

10. REPRESENTATIONS AND WARRANTIES.
By accessing or using the Services, Sites or Features you represent and warrant
that: (a) you are a resident of the Service Area; (b) that you are a
subscriber through a Distributer of: (i) STARZ (with respect to STARZ PLAY); (ii) ENCORE
(with respect to ENCORE PLAY); or (iii) MOVIEPLEX (with respect to
MOVIEPLEX PLAY); and (c) that you have legal capacity to enter into this agreement (i.e.,
that you are at least eighteen (18) years old or of sufficient
age to be considered an adult in your state of residence and possess sufficient mental capacity
and are otherwise entitled to be legally bound in
contract). You further represent and warrant that you have read and agree to abide and be
bound by the Terms of Use.

11. FORWARD LOOKING STATEMENTS.
The Services, Sites or Features may contain forward-looking statements regarding
Starz's business, customers, partners, future products and services or
other factors that may affect future earnings or financial results. Such statements involve
risks and uncertainties, which could cause actual results to
vary materially from those expressed in or indicated by the forward-looking statements.
Examples of these risks include delays in development, competitive
service and product offerings, and lack of market acceptance.

12. EXPORT RESTRICTIONS.
You agree that you will comply with all applicable export laws, restrictions and
regulations of the U.S. Department of Commerce, the U.S. Department of
Treasury and any other U.S. or foreign agency or authority. You agree not to export or re-export,
or allow the export or re-export of the Services in
violation of any such law, restriction or regulation.

13. LINKS TO AND FROM THIRD PARTY SITES.

(a) The Services, Sites, Content and Features contain or may contain links to other
internet sites, including without limitation social media sites. Starz
does not verify, warrant, endorse or take responsibility for the availability, accuracy,
completeness, quality, practices or policies of such sites or
content available from such sites. Starz does not make any representations or warranties
as to the security of any information (including, without
limitation, credit card and other personal information) you might be requested to give any
third party, and you irrevocably waive any claim against us with
respect to such sites.

(b) Access to the Services through any third party service is subject to the rules,
policies and guidelines of such third party service.

(c) You are not permitted to link to the Services, Sites, Content or Features from
any third-party site without the prior written permission of Starz.

14. ASSIGNMENT.
You may not assign your rights and obligations under the Terms of Use for any reason.
Starz may assign its rights and obligations under the Terms of Use at
any time.

15. TERMINATION.
You may terminate your use of the Services, Sites and Features at any time. Your
right to use the Services, Sites, Content and Features will automatically
terminate if you fail to comply with any provision of the Terms of Use and Starz reserves
the right to cancel, terminate or restrict your access to the
Services, Sites, Content and Features, or any portion thereof, at any time, without notification,
for any or no reason whatsoever.

16. DISCLAIMER OF WARRANTIES.
YOU EXPRESSLY AGREE THAT USE OF THE SERVICES, SITES, CONTENT AND FEATURES IS AT
YOUR SOLE RISK. NEITHER STARZ, ITS PARENTS, AFFILIATES, EMPLOYEES, AGENTS,
SERVICE PROVIDERS, THIRD PARTY INFORMATION PROVIDERS, LICENSORS OR THE LIKE, WARRANT THAT
THE SERVICES, SITES, CONTENT AND/OR FEATURES WILL BE
UNINTERRUPTED, SECURE OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT
MAY BE OBTAINED FROM THE USE OF THE SERVICES, SITES, CONTENT OR
FEATURES, OR AS TO THE ACCURACY, RELIABILITY, SECURITY OR CONTENT OF ANY INFORMATION OR
SERVICE CONTAINED IN OR PROVIDED THROUGH THE SERVICES, SITES,
CONTENT OR FEATURES. THE SERVICES, SITES, CONTENT AND FEATURES, ALL CONTENT AND INFORMATION
PROVIDED THEREIN, AND ALL ELEMENTS OF ANY SOFTWARE RELATED
THERETO ARE PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND,
AND ALL SUCH WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTIBILITY
OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED AND
EXPRESSLY NEGATED. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY STARZ, ANY OF ITS PARENTS,
AFFILIATES, EMPLOYEES, AGENTS, SERVICE PROVIDERS, THIRD PARTY
INFORMATION PROVIDERS, LICENSORS OR THE LIKE, WILL CREATE A WARRANTY; AND YOU WILL NOT RELY
ON ANY SUCH INFORMATION OR ADVICE. THE ABOVE EXCLUSION OF
IMPLIED WARRANTIES WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

17. LIMITATION OF LIABILITY.
UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, WILL STARZ, ITS PARENTS, AFFILIATES,
EMPLOYEES, AGENTS, SERVICE PROVIDERS, THIRD PARTY INFORMATION PROVIDERS,
LICENSORS, OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THE SERVICES,
SITES, CONTENT OR FEATURES BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, EXEMPLARY, ECONOMIC, PUNITIVE, LOST PROFIT, SPECIAL OR CONSEQUENTIAL DAMAGES
OR FOR ANY DAMAGES THAT RESULT FROM OR ARE RELATED TO THE USE OF
OR INABILITY TO USE THE SERVICES, SITES, CONTENT OR FEATURES; OR THAT RESULT FROM MISTAKES,
OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS,
DELAYS IN OPERATION, OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT LIMITED
TO AN EVENT OF FORCE MAJEURE.THE ABOVE LIMITATIONS OF LIABLITY
WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

18. INDEMNIFICATION.
You agree to indemnify and hold harmless Starz, its parents, subsidiaries, affiliates,
partners, agents and licensors and each of their respective
officers, directors, shareholders and employees against and from any and all liabilities,
claims, costs, damages, reasonable settlements
and expenses (including without limitation reasonable attorneys' fees and court costs) to
the extent arising out of or attributable to your breach of any
of the provisions, representations or warranties set forth in the Terms of Use, and/or from
your placement or transmission of any content onto the
Services' servers, and/or from any and all use of your User Account in violation of the
Terms of Use or the failure to fulfill any obligations relating to
your User Account incurred by you or any other person using your User Account. We reserve
the right to take over the exclusive defense of any claim for
which we are entitled to indemnification under this Section.

19. Force Majeure.
Starz will not have any liability to you for any delay or non-performance of its
obligations under the Terms of Use, to the extent that such delay or
non-performance is attributable to an event of Event of Force Majeure (as hereinafter defined).
For the purposes of the Terms of Use, "Event of Force
Majeure" will mean an act of God, labor dispute, or failure of facilities, networks, equipment
or software, or any similar event, to the extent that such
event is beyond the reasonable control of Starz.

20.MODIFICATIONS TO THE TERMS OF USE.
Starz reserves the right, at its sole discretion, to change, modify, discontinue,
enhance, add or remove any portion of the Services, Sites, Content and
Features, or any provision of the Terms of Use, in whole or in part, at any time. Changes
to the Terms of Use will be effective when posted. You agree to
periodically review the Terms of Use so that you are aware of any changes. Your continued
use of the Services, Sites, Content and/or Features in any way
after any changes are made or posted will be considered acceptance of those changes and
will constitute your agreement to be bound thereby.

21. COPYRIGHT NOTICE.
If you believe that any Content appearing on the Services has been copied in a way
that constitutes copyright infringement under the laws of the United
States, please forward the following information to the Copyright Agent named below:

Your name, address, telephone number, and email address;

A description of the copyrighted work that you claim has been infringed;

The exact URL or a description of where the alleged infringing material is located;

A statement by you that you have a good faith belief that the disputed use is not
authorized by the copyright owner, its agent, or the law;

An electronic or physical signature of the person authorized to act on behalf of
the owner of the copyright interest; and

A statement by you, made under penalty of perjury, that the above information in
your notice is accurate and that you are the copyright owner or authorized
to act on the copyright owner's behalf.

Please note that while Starz seeks to preserve any and all exemptions from liability
that may be available under the copyright law, this is not a
stipulation that Starz is a service provider as defined in 17 USC section 512c or elsewhere
in the law.

22. MISCELLANEOUS.
These Terms of Use set forth the nature and extent of your relationship with Starz
as it pertains to the Services, Sites, Content and Features. The Terms
of Use are binding upon and inure to the benefit of Starz and you, and Starz's successors
and assigns, if any. If any provision of the Terms of Use are
determined to be invalid or unenforceable, such determination will not affect the validity
or enforceability of any other provision of the Terms of Use.
Any waiver of any breach or failure to enforce any provision of the Terms of Use will not
be deemed a future waiver of such term or a waiver of any other
provision. Any waiver of any provision of the Terms of Use will be effective only if it
is in writing and signed by Starz and you. Nothing contained in the
Terms of Use will constitute, or enable the development of a joint venture, partnership
or any other employee/employer or independent contractor
relationship or any other commercial relationship (except as seller and customer) between
you and Starz. The Terms of Use will be governed by the laws of
the United States and the State of Colorado, irrespective of Colorado's conflict or choice
of law rules. Any action brought by you arising out of or
relating to the Terms of Use may be brought exclusively in the appropriate state or federal
court in Denver, Colorado, and you irrevocably consent to the
jurisdiction of such courts and venue in Denver, Colorado. Any cause of action or claim
you may have must be commenced within one (1) year after such claim
or cause of action arises. You waive your rights to a jury trial in any proceeding with
Starz or its parents, subsidiaries, affiliates, partners,
respective service providers, suppliers and/or licensors and each of their respective officers,
directors, shareholders and employees.

The provisions of the Terms of Use, which by their nature should survive expiration
or termination of the Terms of Use, will survive such termination. You
agree that your use of the Services, Sites, Content and Features enables you to enter into
agreements and/or to make purchases electronically. You
acknowledge and agree that your electronic submissions constitute your agreement and intent
to be bound by any such agreements and/or purchases, including
without limitation all transactions you enter into in connection with the Services, Sites,
Content and Features.

23. CUSTOMER SERVICE.
If you need assistance with the Services/Sites and are unable to resolve your question
via the Help feature of the Services, please contact us at: Starz
Entertainment, LLC, 8900 Liberty Circle, Englewood, CO 80112, Attn: Manager Customer Care or
help@starzplay.com,
help@encoreplay.com, or help@movieplexplay.com.

REVISED OCTOBER 24, 2013 AND EFFECTIVE AS OF THE DATE OF POSTED.

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Privacy Policy

PRIVACY POLICY

IMPORTANT! PLEASE READ THIS PRIVACY POLICY ("PRIVACY POLICY") CAREFULLY. THIS PRIVACY POLICY APPLIES TO YOUR USE OF STARZ ENTERTAINMENT,
LLC'S ("STARZ," "US" or "WE"): (1) STARZ PLAY, ENCORE PLAY AND MOVIEPLEX PLAY SERVICES ("SERVICES"); (2) WEBSITES LOCATED
AT STARZPLAY.COM, ENCOREPLAY.COM AND MOVIEPLEXPLAY.COM ASSOCIATED WITH THE SERVICES ("SITES"); AND (3) INTERACTIVE FEATURES OR DOWNLOADS THAT
ARE MADE AVAILABLE THROUGH OR INTERACT WITH THE SERVICES OR SITES ("FEATURES"). By USING THE SERVICES, SITES OR FEATURES YOU ARE
UNCONDITIONALLY AGREEING TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES OR THE SITES.

Starz is committed to helping users of its Services, Sites and Features understand the information that Starz collects, how Starz uses that information,
the choices users have about the way their information is used, and the precautions Starz takes to protect information concerning its users. This Privacy
Policy applies specifically to the Services, Sites and Features only, and covers information collected on or through the Services, Sites and Features. When
using other Starz web sites, we encourage you to review the privacy policy controlling that particular site.

1. Information We Collect.

a. Personally Identifiable Information. Starz collects personally identifiable information that you voluntarily submit in various contexts
including, but not limited to: (1) the registration or account creation process for the Services; (2) the registration process for sweepstakes, contests,
Features and other promotions offered via the Services and Sites; (3) your participation in online research surveys offered on the Services, Sites and
Features; (4) the process of reporting a problem with our Services, Sites and Features and resolving customer service activities (including via email and
chat), and (5) in connection with content submissions, voting and polling activities. Such personally identifiable information may include, without
limitation, name, date of birth, e-mail address, mailing address and telephone number.

This Privacy Policy does not apply to any personally identifiable information you may disclose in public areas of the Services, Sites and Features. When
you voluntarily post information in public areas of the Services, Sites and Features, that information can be collected and used by third parties. Starz
assumes no responsibility for any action or policies of any third parties who collect information that users disclose on public areas of the Services,
Sites and Features.

b. Non-personally Identifiable Information.

(i) Usage Information. When you visit the Services, Sites and Features, Starz may also collect non-personally identifiable information. Starz may
automatically collect information that describes how you use the Services, Sites and Features and the technology you are using to access the Services,
Sites and Features ("Usage Information"). Additionally, we may collect your IP address or device identifier ("Device ID"
). A Device ID is a unique number assigned to the device(s) or network you use to access the Services, Sites and Features. If we associate Usage
Information with your Device ID we will treat such information as personally identifiable information.

(ii) Cookies. Cookies are small information files that our Services, Sites and Features may place on your computer or other device. Cookies by
themselves do not provide Starz with personally identifiable information. However, once you choose to furnish us with personally identifiable information,
this information may be linked to the data stored in a cookie. In many instances you can turn off cookies in your web browser (see your browser's manual or
help file for instructions), but if you do turn off cookies you may not be able to access parts of the Services, Sites and Features where cookies are used.

(iii) Embedded Scripts/Web Beacons. An embedded script is programming code used to collect information about how you interact with the Services,
Sites and Features. The embedded script is temporarily downloaded onto your device from a Starz or third party web server and is active only while you are
connected to the Services, Sites and Features. A web beacon is a small graphic image or programming code that may be included in our web pages and e-mail
messages.

2. How We Use the Information We Collect.

a. Personally Identifiable Information. We use the personally identifiable you give us to deliver information or content you request, to contact you about the Services, Sites and Features, or for other purposes explained at the time we collect the
information. Additionally, we use personally identifiable information to, among other things: (1) verify access rights to the Services, Sites and Features;
(2) verifying the status of your User Account (as defined in the Terms of Use for the Services and Sites); (3) improve the Services, Sites and Features by
providing personalized content, language and location customization and/or personalized help and instructions; (4) provide customer service assistance; (5)
ask you to participate in surveys about products, services, news and events; (6) provide you with news, newsletters, updates, targeted advertising,
promotions, sweepstakes and special offers; (7) better understand how the Services, Sites and Features are used, including traffic patterns and what types
of content are most popular with users; (8) in connection with content submissions, community postings (e.g., chat and bulletin boards), and voting and
polling activities.

b. Non-personally Identifiable Information. We use Device IDs, Usage Information, cookies and web beacons for a variety of internal
purposes, such as system administration and counting visitors, tracking views, email "opens" and monitoring how users navigate the Services, Sites and
Features.

Starz may disclose personally identifiable information and non-personally identifiable information to distributors, contractors and third party agents we
engage to provide services for Starz. Such entities and individuals are required to protect your personally identifiable information in a manner that is
consistent with this Privacy Policy and to not use such personal information for any purpose other than to carry out the services they are performing for
Starz.

Starz may disclose your personally identifiable information and non-personally identifiable information to any successor or to any person or entity that
acquires ownership or control of the Services, Sites and Features by any means. You hereby consent to the disclosure to, and use by, any such successor or
subsequent owner or operator, and your continued use of the Services, Sites and Features signifies your agreement to be bound by such successor's or
subsequent owner or operator's own privacy policy. Starz is not responsible for any changes or modifications to this Privacy Policy by any successor or
subsequent owner or operator of the Services, Sites and Features.

Starz may also disclose your personally identifiable information to third parties in any of the following instances: 1) we have been given your consent to
disclose; 2) we have previously informed you of the disclosure, including by means of our Privacy Policy; 3) we are required by law or court order to
disclose, or we believe in good faith that the law requires it; 4) disclosure is necessary to identify, contact, or bring legal action against, someone who
may cause or be causing harm to, or interference with, our rights or property, other users of the Services, Sites and Features, or anyone else; or 5) to
respond to an inquiry, request or complaint that you have made. We may also use IP addresses in cooperation with Internet service providers to identify
users if we deem it necessary to comply with laws, to enforce compliance with the Privacy Policy.

3. How To Update Your Personal Information.
We will use reasonable efforts to allow you to update or correct personally identifiable information, to the extent that changing the data will not
compromise privacy or security interests. Also, upon your request, we will use commercially reasonable efforts to functionally delete your personally
identifiable information from our database. However, it may be impossible to delete all of your information without some residual data because of backups
and records of deletions. You can access and update the personally identifiable information that you have provided in connection with the Services, Sites
and Features by visiting the My Account tool available within the Services. To help protect your privacy and security, we will take reasonable steps to
verify your identity before granting access or making corrections to any personally identifiable information.

4. EMAIL OPT-OUT.
If at any time you wish to opt out or "unsubscribe" from receiving commercial emails related to the Services, Sites and Features you may: (a) use the
unsubscribe link at the bottom of each commercial e-mail you receive; or (b) visit the My Account tool available within the Services to opt out of
receiving commercial e-mails and to update your email preferences. Please remember that: (1) even if you opt out of receiving commercial emails from Starz,
we reserve the right to send transactional or relationship communications to you (e.g., if we need to contact you regarding your account status, technical
support, product information, changes to the terms of use for the Services, Sites and Features or this Privacy Policy, and any other matter that might
affect our service to you and/or our records on you); and (2) certain information or services can only be provided to you if personal information is
provided. If you elect not to provide such information or opt out of having your information shared, you may not be able to receive certain content or
information.

5.Policies for Individuals Under the Age of 13.
Starz does not knowingly collect or use any personally identifiable information submitted to the Service, Sites and/or Features from individuals under the
age of 13, except in order to respond on a one-time basis to a specific request for information. If you are a parent or guardian who has discovered that
your child under the age of 13 has submitted his or her personally identifiable information without your permission or consent, you can ask us to remove
your child's information by contacting us at business.affairs@starz.com. Upon notice from you, Starz will
make reasonable efforts to investigate and remove the information. Please include in your message the same user name and/or e-mail address and password
that your child submitted.

6. Links to Other Sites.
Starz may from time to time offer links to other sites from the Services, Sites and Features, including the sites of our distributors and sites that are
sponsored by or co-branded with third parties. These third parties may have information practices that are different than ours. We recommend that you
review such site's terms of use and privacy policy prior to use or submitting any personally identifiable information. Starz does not verify, warrant,
endorse or take responsibility for the availability, accuracy, completeness, quality, practices or policies of such sites or content available from such
sites. Starz does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other
personal information) you might be requested to give any third party, and you irrevocably waive any claim against us with respect to such sites.

7. Starz Security Policy.
Starz is aware of your privacy concerns and strives to collect only as much data as is required to make your use of the Services, Sites and Features as
efficient and satisfying as possible, in the most unobtrusive manner as possible. We will make reasonable efforts to ensure that whatever information you
provide will be maintained in a secure environment. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result,
while we strive to protect your personally identifiable information, we cannot guarantee the security of any information you transmit to us or from our
products or services, and you provide such information at your own risk.

8. Consent to Processing in the United States.
By providing any personally identifiable information to Starz, all users, including, without limitation, users in the member states of the European Union,
fully understand and unambiguously consent to this Privacy Policy and to the collection and processing of such information in the United States of America.

9. Notification of Changes.
Starz reserves the right, at its sole discretion, to change, modify, discontinue, enhance, add or remove any portion of the Privacy Policy, in whole or in
part, at any time. Changes to the Privacy Policy will be effective when posted. You agree to periodically review the Privacy Policy so that you are aware
of any changes. Your continued use of the Services, Sites, Content (as defined in the Terms of Use for the Services and Sites) and Features in any way
after any changes are made or posted will be considered acceptance of those changes and will constitute your agreement to be bound thereby.

10. REPRESENTATIONS AND WARRANTIES.
By accessing or using the Services, Sites or Features you represent and warrant that: (a) you are a resident of the Service Area; (b) that you are a
subscriber through a Distributer of: (i) STARZ (with respect to STARZ PLAY); (ii) ENCORE (with respect to ENCORE PLAY); or (iii) MOVIEPLEX (with respect to
MOVIEPLEX PLAY); and (c) that you have legal capacity to enter into this agreement (i.e., that you are at least eighteen (18) years old or of sufficient
age to be considered an adult in your state of residence and possess sufficient mental capacity and are otherwise entitled to be legally bound in
contract). You further represent and warrant that you have read and agree to abide and be bound by the Privacy Policy.

11. ASSIGNMENT.
You may not assign your rights and obligations under the Privacy Policy for any reason. Starz may assign its rights and obligations under the Privacy
Policy at any time.

12.TERMINATION.
Your right to use the Services, Sites, Content and Features will automatically terminate if you fail to comply with any provision of the Privacy Policy.

13. LIMITATION OF LIABILITY.
UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, WILL STARZ, ITS PARENTS, SUBSIDIATIES, AFFILIATES, PARTNERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, THIRD
PARTY INFORMATION PROVIDERS, LICENSORS, EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS AND EMPLOYEES, OR ANYONE ELSE INVOLVED
IN CREATING, PRODUCING OR DISTRIBUTING THE SERVICES, SITES, CONTENT OR FEATURES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, ECONOMIC,
PUNITIVE, LOST PROFIT, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES THAT RESULT FROM OR ARE RELATED TO THE COLLECTION OR USE OF INFORMATION FROM YOU
IN CONNECTION WITH YOUR USE OF THE SERVICES, SITES, CONTENT OR FEATURES; OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS,
DEFECTS, DELAYS IN OPERATION, OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT LIMITED TO AN EVENT OF FORCE MAJEURE. THE ABOVE LIMITATIONS OF
LIABLITY WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

14. INDEMNIFICATION.
You agree to indemnify and hold harmless Starz, its parents, subsidiaries, affiliates, partners, agents, service providers, third party information
providers and licensors and each of their respective officers, directors, shareholdersand employees against and from any and all
liabilities, claims, costs, damages, reasonable settlements and expenses (including without limitation reasonable attorneys' fees and court costs) to the
extent arising out of or attributable to your breach of any of the provisions, representations or warranties set forth in the Privacy Policy. We reserve
the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this Section.

15. Force Majeure.
Starz will not have any liability to you for any delay or non-performance of its obligations under the Privacy Policy, to the extent that such delay or
non-performance is attributable to an event of Event of Force Majeure (as hereinafter defined). For the purposes of the Terms of Use, "Event of Force
Majeure" will mean an act of God, labor dispute, or failure of facilities, networks, equipment or software, or any similar event, to the extent that such
event is beyond the reasonable control of Starz.

16. MISCELLANEOUS.
This Privacy Policy sets forth the nature and extent of your relationship with Starz as it pertains to the information Starz collects from you and uses in
connection with the Services, Sites, Content and Features. The Privacy Policy is binding upon and inures to the benefit of Starz and you, and Starz's
successors and assigns, if any. If any provision of the Privacy Policy is determined to be invalid or unenforceable, such determination will not affect the
validity or enforceability of any other provision of the Privacy Policy. Any waiver of any breach or failure to enforce any provision of the Privacy Policy
will not be deemed a future waiver of such term or a waiver of any other provision. Any waiver of any provision of the Privacy Policy will be effective
only if it is in writing and signed by Starz and you. Nothing contained in the Privacy Policy will constitute, or enable the development of a joint
venture, partnership or any other employee/employer or independent contractor relationship or any other commercial relationship (except as seller and
customer) between you and Starz. The Privacy Policy will be governed by the laws of the United States and the State of Colorado, irrespective of Colorado's
conflict or choice of law rules. Any action brought by you arising out of or relating to the Privacy Policy may be brought exclusively in the appropriate
state or federal court in Denver, Colorado, and you irrevocably consent to the jurisdiction of such courts and venue in Denver, Colorado. Any cause of
action or claim you may have must be commenced within one (1) year after such claim or cause of action arises. You waive your rights to a jury trial in any
proceeding with Starz or its parents, subsidiaries, affiliates, partners, respective service providers, suppliers and/or licensors and any of their
respective officers, directors, shareholdersand employees.

The provisions of the Privacy Policy, which by their nature should survive expiration or termination of the Privacy Policy, will survive such termination.
You agree that your use of the Services, Sites, Content and Features enables you to enter into agreements and/or to make purchases electronically. You
acknowledge and agree that your electronic submissions constitute your agreement and intent to be bound by any such agreements and/or purchases, including
without limitation all transactions you enter into in connection with the Services, Sites, Content and Features.

17. Contact Us.
If you have any questions or concerns about the Privacy Policy for the Service, Sites and Features, please contact us at business.affairs@starz.com.