Privacy Policy

This policy has been reviewed and revised where appropriate to take account of Regulation (EU) 2016/6791 General Data Protection Regulation (‘GDPR’), effective May 25th, 2018.

Your data privacy is important to us and as part of the effort to ensure our full compliance with your rights we have registered with the UK data protection authority, reference number ICO -000100139

Key provisions of the policy​In these Terms all references to “we”, “us” and “our” means Carolyn Williams Catering. All references to “you” mean you as the user of the site.

We regard your privacy as important and are committed to protecting it. We will only use information that we collect about you lawfully in accordance with the current Data Protection Act (UK) 1998, (soon to be replaced by the Data Protection Act 2018).

Information we collect from you, where you choose to provide it to us, enables us to send you information about products and services in which you register an interest by post, e-mail, telephone, fax, SMS or any other appropriate technology where contact details for such media are given by you.

By providing us with your information you consent to us processing it for this purpose. We will not pass it on to any third party. We will hold this information securely and will maintain it for a reasonable period for administrative purposes or until you inform us that you no longer wish to receive information about our products and services after which it will be deleted.

In each case we will only use the personal information you provide to deliver information, products or services you have told us you wish to use or receive.

This site does not automatically capture or store personal information, other than information that is automatically logged about visitors and which is used to produce statistics about the use of the site. The following types of information are automatically collected and stored about any visit:• the Internet domain and Internet Protocol (IP) address from which you access the site;• the type of Internet browser and the operating system of the computer you use to access the site;• the date and time you visit the site;• the pages you visit on the site;• if you linked to our site from another Web site, the address of that Web site;• if you linked to the site from a search engine, the address of that search engine and the search term you used.

This information is collected by our web server and is only used for system administration and to provide statistics which we use to evaluate the patterns of behaviour of visitors to our site and the general use of our site.

To provide further safeguards in complying with GDPR we will ensure there is a systematic deletion of personalised data held by us. This refers to data collected on this website and includes, but is not limited to: contact/enquiry forms; order forms; online orders. These provide us with certain relevant and personalised information about you. This information is processed by secure servers operated and managed by approved third party hosting services and will be stored thereon till such time that the relevant details are processed. To ensure we do not hold such information for any period which exceeds necessity we will delete such forms from the servers within 90 days of receipt, or earlier on request.

Where we do require certain information to be retained, most notably online orders which are legally orders to purchase, these will be downloaded from the servers and held securely by us in a secure and non-accessible environment in data format.

We do use cookies for collecting user information from the home page of the site but these cookies do not collect any personal information. Cookies are small files that are stored on your computer which help identify you to us and which can make your visit to our site easier. We may also use this data for statistical purposes. You can normally set your browser preferences to prevent this from happening. (For more details please refer to our policy on cookies.)

Links within this site to other web sites are not covered by this policy, but we will only link with websites which we believe and understand to conform with the relevant data privacy laws and regulation.

Request for information

Requests for​ information about the data held on you, specifically that which has come via your direct interaction and submission of information by means offered on this website, will be provided by Carolyn Williams Catering free of charge, within 30 days of the date of your request.

If you have any questions on the content herein, or wish further clarification on how your personalised data will be handled, then please address all queries by email. Alternatively you may write to us for information at the address shown on our contact details.

Termination

Carolyn Williams Catering reserves the right, in its sole discretion to terminate your access to all or part of our website, or its range of services with or without notice.

Security

Carolyn Williams Catering employs appropriate security measures to protect your personal information to ensure it is not accessed by unauthorised persons. We store all such information on secure computers in a locked information centre and information is encrypted wherever possible. Our security procedures also provide that we must request proof of identification before we release personal information to you or any other person. We undergo periodic reviews of our security policies and procedures to ensure the systems remain protected and secure.

Applicable Law

The terms and conditions of our Privacy Policy and website are governed by English law. The English courts shall have exclusive jurisdiction over any dispute arising from this site.

Matters affecting breaches or queries on matters of personalised data under EU GDPR should be referred to a designated Data Protection Authority (DPA). In the UK the government body dealing with matters of personal data is the Information Commissioner's Office (ICO). The link to their website is: https://ico.org.uk

These Terms constitute the entire agreement between you and us with respect to your use of the site. We reserve the right, at our sole discretion, to change, modify, add or remove any portion of these Terms in whole or in part at any time. Changes to these Terms will be effective when posted to the site.