Quality I feel is substandard and I am not able to even get the ankle boots on which I...

GetHuman-joads's customer service issue with Groupon from November 2018

2 views

|

91450 similar

|

0 following

Help with my Groupon issue

First: share to improve GetHuman-joads's odds

Strength in numbers! Companies respond better when others are watching.

GetHuman-joads's next move: go to the Groupon help center.

Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joads will want to follow the link below to head to their help center. We will check on GetHuman-joads later to make sure it's all set or try to help escalate.

Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.

The issue in GetHuman-joads's own words

Quality I feel is substandard and I am not able to even get the ankle boots on which I ordered. I would therefore request a full refund. I do feel that I was misled as regards to price, I would not even pay the price which was supposedly reduced!! There is not return address and I don't even know where they were sent from. Hazard a guess it was China!! I would like an acknowledgement of this email and details on what I need to do. Kind regards. Jo Adams. The order number was S***** Groupon ref number BPRN*****.

GetHuman-joads did not yet indicate what Groupon should do to make this right.

I have an issue with Groupon too

How GetHuman-joads fixed the problem

We are waiting for GetHuman-joads to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.