Catering & Services

Passengers with a pre-existing medical condition may feel uneasy about flying, but Etihad Airways is offering services that give them the assurance and all-clear. Mounting healthcare costs and lengthy wait-lists are among the reasons medical tourism has become a $100-billion… Read more

Airline passengers may be the ultimate captive audience, but are carriers going too far with in-flight credit card pitches? Flight attendants have been marketing credit cards for years now, and some passengers have had enough. “These in-flight credit card harangues… Read more

The relative humidity on airplanes can reach as low as 10 percent – even lower than in the Sahara Desert. These products will ensure travelers remain hydrated and healthy during the busy holiday travel season. Air travel can be hard… Read more

Customers will soon be able to take their airline seats for virtual test drives – err, flies – and maybe book a few upgrades along the way. As the old adage goes, a picture is worth a thousand words. But,… Read more

How one company’s repositioning aims to rebalance passenger loads and optimize seat revenues across the skies. That breakfast is the most important meal of the day likely isn’t lost on Azim Barodawala, CEO of Volantio, an Atlanta-based travel and technology… Read more

Aeromexico’s Aerobot is proving that artificial intelligence and messaging platforms may be the way to good customer service. Launched in 2016 on Facebook Messenger and more recently on WhatsApp, Aeromexico’s virtual assistant is like an interactive FAQ. Want to know… Read more

An annual airline food study has named Alaska Airlines the healthiest airline in the sky. Conducted by Charles Platkin, a public health advocate who serves as the director for the Hunter College NYC Food Policy Center, the survey evaluates the food programs… Read more