trying to sleep, sheets are to worn or cheap to fit on the bed. I look down to see what might be blood stains? And something strange on the sheet. Also the room smelt of cigarettes and thete was a burn on the mattress.

Patty L

20/10/2016

5

« Great hotel. Warm friendly staff. »

When we checked in we were met by Erika with warm reception. Erika was also at reception the next morning. Ever so helpful getting the waffle mix machine working when it wouldn't dispense the batter. And even though we came down late for breakfast, she made sure that the food items were replenished so that we did not feel like we were getting the scraps of leftovers. The cleaning staff were also friendly and greeted us when passing in the halls.
Our room was clean and the beds were comfortable. Room was a little musty when we walked in, but the ac seemed to take care of the issue after a couple of hours.

Becky K

19/10/2016

5

« Fun »

Night clerk was awesome! Funny and friendly! Room was clean (though did have a slightly musty smell). Room looks just like online pics. Breakfast is supposed to have waffles...
One bad thing: sign says yummie... should say yummy
????

DavidEastGospel

15/10/2016
,
Newburgh, Indiana

5

« Great place to stay »

I love this place! Very clean and comfortable and convenient to just about anything you would want. The staff are friendly and helpful. The breakfast doesn't have eggs or bacon, but a decent choice of fruits and pastries along with biscuits and gravy.

783danab

19/09/2016

5

« Great stay! »

We stayed here for my wedding with our wedding guests! Did not disappoint! Had a little mix-up with reserving a block of rooms, but the staff was very helpful to try and make it work anyways! Would Highly recommend!

Orlin F

13/09/2016
,
Moutn Washington, United States

2

« Poor poor poor »

The lack of professionalism in the staff borders on comical. The Hallways are a furnace. The breakfast bar was like trying to get food in a phone booth. When they had food out. The fast were not very friendly when trying to ask about food and I asked for a trash bag to help out due to the trash can over flowing with garbage. So I would recommend you stay somewhere else.

Cynna

08/09/2016
,
Hopkinsville, Kentucky

4

« Great value »

The staff here were friendly and helpful at every turn. I believe the hotel has had some remodeling and updating completed, and may be under new management? There have been many improvements made - great value.

Michelle D

07/09/2016
,
Boerne, Texas, United States

3

« Good for the price »

The hotel is clean, offers breakfast, and was pretty quiet. I wish the blankets were a little thicker. And the sheets were too big so they kept coming off at the corners. The Internet was down but I think it was due to the storms because once I called they reset it and it worked.

Rt66tbird

13/08/2016
,
Myrtle Beach, South Carolina

4

« Very pleasant and restful »

Intitially I was having trouble finding the BW due to construction and the location being
a block off off the street. Desk agent, Spring, directed me patiently over the phone and
the check in with her was smooth. Very nice room. Large as are most BWs. Very nice
breakfast. Catching up with and perhaps surpassing HIX and Hampton. In my travels,
I find many BWs that are upgrading in what they offer. Pricing is coming along too but
still a good value.

Kyle B

24/07/2016

5

« Great stay »

It was a typically low end Best Western but the beds were comfortable and the TV worked, the lady at the front desk was very helpful and friendly. The room was had lots of room and the TV was good size. Only problem was the construction in front of the hotel it made hard to find.

Gregory S

21/07/2016
,
La Crosse, United States

5

« Great property »

Friendly front desk staff. Felt very welcome. Staff called to check to ensure all things were in order. Offered express check out for the morning. Hotel was clean and well. Updated rooms, with very comfortable beds. Hotel was quiet and restful. Good location, within walking distance to restaurants.

mdgipsy

14/06/2016
,
Baltimore, Maryland

3

« Smooth check in, room as expected, nice staff »

Easy access, smooth check in. Room as expected. Hot breakfast included, sausage gravy and biscuits, waffles, fruit, yogurt, cereals, watered down juice. In the afternoon they had a popcorn bar which was fun for the kiddo. The second day, in spite of calling, no one turned the room over. They said they would add a room credit but then didn't as I had paid in advance :( However, the gentleman on that evening did bring us clean towels. Parking and check out was easy.

jband2s

06/06/2016
,
Murfreesboro, Tennessee

1

« Bad all around. »

Arrived at check-in. Big blowers were running in lobby and hallway. I asked the front desk clerk, "did you clean the carpets?" To which she replied, "No I didn't clean the carpets." No explanation or apology was made for this condition. Then I was told no room was ready for me. The clerk explained she would go upstairs and check with the cleaners. She returned in a while. I waited and waited. A different clerk took over and told me a room had been cleaned but it was not what I requested. I said I would leave and be back. I came back 1/2 hour later and was told a room was ready. I was given the key and when I arrived the door was propped open. That scared me. I entered and the room looked clean. The next day I left for several hours and returned about 3:00pm. The room had not been cleaned, the bed was unmade, coffee was not replenished etc. The free breakfast was no good. The coffee tasted like instant and was lukewarm. The orange and apple juice tasted like water. Most hotels offer eggs and a meat. There was only cold boiled eggs for protein. The elevator was creaky and shaky. The feeling was that it would break any moment. I will not stay there again.

Patricia P

06/06/2016
,
Sierra Vista, Arizona

5

« Good Stay »

We checked in, in the late afternoon. The young lady told me she had only been working for a week and this was her first night by herself. She also told me they were switching from one system to another and she didn't know how to change some of my information over. Didn't give me warm fuzzies. She also made a copy of my card onto a paper that I hope was shredded when she figured out what she needed to do.
She did give me a upgrade, which was nice we enjoyed the extra room.
I have stayed at this property before and am still very impressed. We were on the second floor and it was very quiet, the room and bathroom were very clean as before. The property was well maintained. The pool was clean and clear.
I will stay at this property again.

MidwestBest

01/05/2016
,
Madison, Wisconsin

3

« Okay for a quick stay »

We checked in late to rest before heading out early the next morning. The front desk help was friendly. She reminded us that there would be an additional $200 charge per night ($99 room) if any of us smoked in the room. This wasn't an issue since none of us are (or ever were) smokers but I found it odd considering the room had a bad odor. Not cigarette smoke incidentally but more like mildew, age and general poor cleaning. I'm not sure what a $200 cleaning job would accomplish when there general standards can't cost much more than $6.50 but I found myself wishing the previous guest had smoked in there if it meant we'd get a cleaner, more fresh smelling room. We were told there was wifi however none of the 4 of us could connect anywhere other than the lobby-even with the password given to us. Breakfast the next morning was included but not necessarily enjoyed. On a plus side there is a Starbucks across the street.

Kast H

24/04/2016
,
New Lowell,Ontario, Canada

5

« Welcome Home-away from Home »

friendly service,comfortable rooms and guest areas and a good price...what more could you ask for!! A taste of the old south but with a modern curve that makes you want to stay longer and learn more about the area. Our hostess was an amazing Lady who just made us feel so comfortable and kept us listening to her stories about the area and the people. Loved it..thankyou,thankyou..

AThena53

23/04/2016
,
Kansas City, Missouri

3

« The Price was Right »

We arrived at the Best Western after being on the road 2 hours later than expected because Orbitz unexpectedly cancelled the hotel we THOUGHT we'd reserved in Paducah, so we arrived late and tired. I'd noticed that the Best Western app didn't show a Fitness Center in the listing for this hotel, but it did have a pool and I thought that the omission of a fitness center was accidental. I was wrong. It was under construction and although they'd made arrangements to use a fitness center a short drive away, it was 8 PM and the last thing I wanted to do was get in the car again. What about the pool? It was outdoor and not open yet. Good thing the weather was pleasant- I went out for a long run and felt much better.
The room itself was fine- as nice as most of the places we stay and considerably cheaper (under $90 with tax). It had a refrigerator and microwave, but we found the lack of a channel listing for the TV frustrating. Since it was about 6 miles off of I-24 there was very little road noise.
The hotel is in an area with many major restaurant franchises, including Applebee's, Starbucks, Logan's Roadhouse and O'Charley's. Some offer 10% discounts if you're staying at the BW. Applebee's is within walking distance, and I suggest you walk because their parking lot has bad potholes!
Good selection of food at breakfast. We left considerably more refreshed that we'd been on arrival. I would, however, suggest that the hotel listing be more explicit about the fitness center being under construction and the pool being outdoor.

MeetingPlannerSouth

14/03/2016
,
Nashville, Tennessee

4

« Clean and Comfortable »

Good accommodations located by numerous restaurants. I have stayed there the past 5 years and have never been disappointed. It does not have a pool if this is an issue for you, but it offers up clean and comfortable rooms in quiet location. Nice breakfast.

Cheryl Z

22/02/2016
,
Chicago, United States

3

« Mostly Mediocre »

Best Western in Hopkinsville, Kentucky was not an outstanding experience but the establish was clean, beds were comfortable, wi-fi worked,however, breakfast waffles were spoiled; inedible. Did not receive the extra blankets we requested.

John P

19/01/2016
,
Greeley, United States

4

« Nice folk's nice place »

Would stay again, good location with easy access, good parking, good breakfast, good courteous and helpful staff. Other amenities available and convenient such as fuel, Walmart and other restaurants and shopping.

Linda B

04/01/2016
,
Portland, United States

4

« clean and peaceful »

for the money compared to other hotels in the area. this was the best choice for me. I will be staying here every time I am in town. it was very quiet an d peaceful. it is convenient to shopping area and restaurants. I was very satisfied with my stay.

Geoffrey J

28/12/2015
,
Gretna, United States

5

« Christmas in Hopkinsville »

Great stay and great staff. They really took great care of us. Room were clean and well attended. Excellent value and couldn't have been happier with our stay. I would recommend this hotel on your next trip to Hopkinsville, Kentucky.

FreqntTrvl

28/11/2015
,
Denver, Colorado

4

« Real nice hotel »

Stayed a few nights here, the room was nice & clean, breakfast typical, cereal, yoghurt, hard boiled eggs, sausage or biscuits and gravy. There were enough entrances that the long hallway shape of the building is not a bother. The staff were friendly, and the location is convenient to restaurants, stores, etc. I would stay here again.

Kenneth A

12/11/2015
,
Huntsville, United States

4

« Great but for the internet! »

Great staff, good breakfast. Restaurants of all kinds nearby. The internet in my room which was about as far as you could get from the lobby was unusable but everything else was great! Was in town for business at Fort Campbell and it was close to the facilities I needed to visit on post.

Joe H

09/11/2015
,
Golconda, Illinois

5

« Best Western Hopkinsville Kentucky »

I stay frequently at the Best Western Hopkinsville Kentucky. It's a very clean and quiet Hotel. I am very particular about my room.. And they have a very good house cleaning staff.. And the lady that takes care of my room ,Amanda bock, always goes above and beyond to make sure that my room is clean and fresh and well supplied and I can't say enough good things about the way she takes care of me whenever and I'm staying in town.. never once has she ever let me down on getting my room just the way I like it.. My company gives me many choices on the places to stay whenever I'm doing my business.. & I always go back to Best Western Hopkinsville because of the staff.. and Mr Copeland is a very fine owner.. And is always very courteous..

annatravels71

01/11/2015
,
Rolla, Missouri

4

« Very Clean! »

Booked this hotel at the last minute and arrived late at night. The desk clerk was a little intense and less-than-friendly, but efficient. The hotel lobby is beautiful. The room was exceptionally clean and beautifully decorated. Appreciated that the hotel is pet friendly. Was put in a "pet friendly" room on the first floor near the exit, so it was easy to take the dog outside. Grabbed breakfast quickly the next morning - yogurt and cereal. Did not try the hot foods, but they looked delicious. My experience with Best Western chain has been across the board - sometimes great, sometimes not-so-great. This one exceeded my expectations. Overall, a very good stay!

Dread_Pirate_R0berts

26/10/2015
,
Lake Jackson, TX

5

« Everything I Needed »

Great place, great service. Had a fridge, large room, comfy bed, big TV, fast internet. and a great location. The price was good as well. The staff was helpful. It was everything I needed and then some.

DavidEastGospel

17/10/2015
,
Newburgh, Indiana

4

« Nice place to stay, but the desk clerk was brusque »

The hotel was clean and up to date. The room was comfortable and nice, albeit a little small. My only real complaint about this stay was the desk clerk was very brusque. I don't know if he was having a bad night or what, but he wasn't very welcoming. But I would stay at this hotel again.

Marty F

13/10/2015
,
Cleveland, United States

1

« Noisy, Moldy 1970's MOTEL »

Upon arriving, the musty smell of the lobby should have been a clue as well as the carpeting from the 70's era. I was here on business and all other hotels were booked. (another clue) When I entered the room it was about 77 deg so I turned on the AC, it was abnormally loud and took nearly two hours to bring the temp down to 70. Sleeping was nigh impossible with the noise of the AC and flat pillows. The bed was ok but not what I'm used to in all other hotels I stay in. he next morning I leave the AC on at 70 so the room will be cool when I come back that evening, but when I arrive back, the room is at 78. The cleaning people turned it off that morning. I complained to the clerk who promptly informed me that it was the owner's policy to turn off the units. Basically they save around $1.68 per day on avg for the dis-comfort to the guests(I'm an electrical engineer so I did the math). I will never stay at this MOTEL again, I'll sleep in my vehicle first!

Jane C

01/10/2015
,
Arcola, United States

5

« Rare find. »

This hotel and like finding a diamond in the ruff. Should be rated a five star property. Everything perfect and well thought out. Staff very welcoming and it's the best breakfast display ever. Certainly will plan our next trip around this location.

Kimberly P

29/09/2015
,
Louisville, United States

4

« Hopkinsville stay »

My family and I stayed at this location on our way back home, after attending a special event at Murray State University. The poor night shift manager, had just arrived for his shift and discovered several problems, leftover from the day shift. He was a trooper in solving these issues (which could impact guests), while managing arriving guests for check-ins, such as my family. The room itself was comfy. Same with the beds. I liked the larger bathroom and the shower head was awesome. The AC worked wonderfully. We slept well. The bathroom exhaust / fan needed some TLC. I think it was on the brink of breaking-down. I do wish the full breakfast had included more items (like scrambled eggs, bacon and/or sausage). But that's just being nit-picky. Check-in and out was a breeze.

Jane K

29/09/2015
,
shorewood, ill, United States

5

« just traveling through »

They were helpful telling us about getting $25 for staying at 2 hotels. the room was well lighted and comfortable. We were promptly greeted and directed to our accommodations . We had a restful night. Breakfast was very satisfying was very satisfying and healthy. we checked out in a timely fashion.

Liberato J

21/09/2015
,
Papillion, Nebraska

5

« Pleasantly Surprised »

We had just finished exploring the Shawnee National Forest and were on our way to Mammoth Cave. It was late and we were tired as we were going through Hopkinsville, KY and decided to take a chance at this Best Western as it looked nice on the outside. The receptionist was exceptional. Very friendly and helpful in answering our questions. He even asked if I was a veteran, which I am, which qualified me for a discount. The room was clean, the bed comfortable, good TV, and good WiFi. An added feature I liked was that the AC was quiet. The fan continued to run which I like and you could not tell when the AC turned off and on which kept the room at a very comfortable temperature. The next morning at checkout I was greeted by one of the friendliest staffs I've ever encountered. They even gave us a parting gift bag. The rate was good and the value was priceless. I definitely recommend this hotel.

Jay C

09/09/2015
,
Fort Wayne, Indiana

5

« Passing through on business »

I travel for business all the time so when I find a gem that feels a little more like home I keep it on the radar. This hotel is more than just clean it's comfortable, quiet and seems to have higher standards than many I could choose from in the area.