Type of medical control that is indirect and includes standing orders, training, and supervision.

off-line

Type of medical control that is direct and includes physician directions given over the phone or radio.

online

The ____ ____ maintains quality control.

medical director

____ reviews and performs audits of the EMS system to identify areas of improvement and/or assign remedial training.

CQI

Three types of error:

rules-based failure

knowledge-based failure

skills-based failure

____ ____ focuses on strategies that will prevent the event from ever happening. For example, with the development of a vaccine and within the span of one generation, polio went from a devastating disease to being virtually eliminated.

Primary prevention

____ ____ occurs after the event has already happened. The question then is how can we decrease the effects of the event? Helmets and seatbelts are examples of secondary prevention.

Secondary prevention

Evidence-based decision making is based on ____.

research

Protection of patient privacy has drawn national attention with the passage of the:

Health Insurance Portability and Accountability Act (HIPAA).

Focused on examining the health needs of entire populations with the goal of preventing health problems.

public health

Efforts to limit the effects of an injury or illness that you cannot completely prevent.

secondary prevention

A call center, staffed by trained personnel who are responsible for managing requests for police, firefighting, and ambulance services.

public safety access point

A system of internal and external reviews and audits of all aspects of an EMS system.