Blue Dragon Adventure pack

Hi guys! I just want to know what level I can receive this? I leveled a Kaiser to 30 a few hours ago and still havent gotten one? Do you have to create a specific class for the freebies? Or did I get the level req wrong? Thanks!

SireWolfie: NoobSquad: Not sure why you haven't received it yet then. A message should automatically pop-up asking if that is the character you want it on. Are you sure you didn't accidentally click through it?