More about Novotel Bangkok Fenix Silom Hotel

10.0

Exceptional

"Excellent facilities, food, clean hotel."

Sathiyasingam

|

June 28, 2016

An overview

Near two BTS SkyTrain stations as well as Sathorn Pier, this downtown 4-star hotel stands in Bangkok’s prime commercial district amid major office buildings, myriad restaurants, and lively local markets. Novotel Bangkok Fenix Silom Hotel offers a convenient location along with modern accommodation and excellent service.

The Jewelry Trade Centre and Bangkok Fashion Outlet are within easy walking distance, while Patpong Night Market/entertainment hub as well as Chinatown along Charoen Krung Road can be reached in a few minutes’ walk or via short taxi ride. Guests likewise can easily walk from the hotel to Taksin and Surasak BTS SkyTrain stations for quick access to top shopping centers in Siam and Sukhumvit as well as to many local attractions. The hotel’s location near Sathorn Pier also allows for convenient boat transport to the Grand Palace and temples along the Chao Phraya riverside as well as to the Asiatique open-air mall.

Clean and modern room. Clean shower and toilet. AC is constant and cold, good to come back to after a long day in scorching sun. Love the fluffy pillows, and good mattress. I wish that they would provide slippers, though, it would have been a nice touch, but not major issue. Beautiful view. It’s a bit of a walk from Surasak BTS skytrain station - about 10-15minutes and about 30-45mins leisure walk to Sala Daeng BTS and MRT. However, the hotel offers hourly shuttle to Sala Daeng. Unfortunately, there is no return shuttle. Opposite corner is a 7-11. One of the two lifts card reader was not working. Staff at counter and concierge were friendly and helpful.
Would definitely come back, despite the location. Room is the most comfy out of 3 hotels I stayed at during my stay.

Reviewed July 02, 2018

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9.6

Exceptional

ANDREY from Australia

Solo traveler

Superior King Room

Stayed 1 night in May 2018

good value”

I stayed here before and decided to come back.
Hotel is a good value. Got a nice king bed room on level 14 with an amazing city view. Stuff is nice. check out is 12 which is great. Cant complain at all.
Nearby there is a hindu temple and across the road an amazing local market.

Reviewed May 17, 2018

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8.4

Excellent

Fariz from Indonesia

Group

1 King Bed Deluxe

Stayed 4 nights in April 2018

Thank you, Novotel! ”

Had such a lovely stay!
Even though our room (which was meant to be a smoking one) wasn't available due to the hotel being booked out, our lovely Guest Liaison made up for it by being very dilligent in finding an alternative date where we can get into the intended Deluxe Suite room. She was also very nice and kind, and let us checked out late on our last day.
Location is insanely close to the Songkran action (being in Silom et al), but distant enough to not get bothered when you've had enough of water fights for the day.
Staff overall were courteous, kind-hearted (actually kind, like you can feel that they truly want to help you), and very professional!
Looking forward to stay here again.

Reviewed May 14, 2018

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8.0

Excellent

LIAN from Singapore

Couple

Superior King Room

Stayed 2 nights in April 2017

Value for money and clean rooms”

Great staff service especially the bell boy.
Hotel is a 3* so nothing much to expect from the main lobby, simple.
Neat and Clean room.
Concierge service thumbs up, well done, good service.
Location is a bit far from BTS, need about 15 mins to walk to nearest BTS. But it is fine.

Reviewed February 28, 2018

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8.0

Excellent

LIAN from Singapore

Couple

Superior King Room

Stayed 1 night in April 2017

Value for money hotel and great staff service”

have stay in the hotel for the 2nd time, great staff service and performance.
Room is neat and nice.
Location wise need to walk quite a distance about 15mins to the MTR, but still not a bad choice.
As it is not in CBD area, crowd is lesser and staff service are better.
Good choice for family or couples that need to stay for a few days trip in bangkok

Reviewed February 28, 2018

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9.2

Exceptional

Lou from Macau

Family with teens

Superior King Room

Stayed 4 nights in August 2018

Apartment in Bangkok”

We stay more than eight years, Best Location and convenient to anywhere, Overall, great value, highly recommended

Reviewed December 05, 2018

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7.2

Very good

suhyoung from South Korea

Solo traveler

Superior King Room

Stayed 5 nights in November 2018

cozy room”

room was good enough, just it was far from BTS. i you will move by speed boat, good location.
Swimming pool was quite smaller than i expected.

Reviewed November 28, 2018

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7.6

Very good

Jeremy from Australia

Solo traveler

Superior King Room

Stayed 3 nights in November 2018

Good quiet place”

Quieter area of Bangkok. May not suit everyone as it’s short on big shopping centres and bars and massage joints. Good hotel for families and much cleaner location. Ms Meow was so helpful.

Reviewed November 20, 2018

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4.4

Steven from Australia

Couple

1 King Bed Deluxe

Stayed 2 nights in September 2018

Curb your enthusiasm”

Unless you have specific business in this part of BKK, you're gonna find yourself a long way from the action. Nearest BTS is 900m. That said, the hotel is very average, as per the Novotel brand. The room had NO mirrors apart from in the bathroom above the sink. Slightly dingy. I woke up every morning smelling like Indian curry, I presume either the sheets were air dried near an Indian restaurant, or perhaps a previous guest had soiled the mattress, I couldn't really pin down where it was coming from. Best thing about the hotel is the Maggie Choo bar downstairs - pricey but worth a visit for the design, models, music and entertainment.

Reviewed September 10, 2018

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8.0

Excellent

Marina from Russia

Family with young children

Superior King Room

Stayed 3 nights in July 2018

Very good”

Excellent location in the middle of Silom and really close to the Oriental pier which from you could take taxi boat for 15BHT per person to the King palace direction or long tail boat for 1000BHT for boat. It's nice to travel by boat at monsoon seas

Reviewed July 07, 2018

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10.0

Exceptional

Kumuduni from Sri Lanka

Business traveler

Superior King Room

Stayed 3 nights in November 2017

nice clean room ”

nice clean room and just walking distance to the IMPACT Challenger

Reviewed October 24, 2018

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8.0

Excellent

SUWAT from Thailand

Business traveler

Superior 2 Single Beds

Stayed 1 night in October 2018

Very good”

Everything is good... except the towel a bit old...

Reviewed October 13, 2018

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8.0

Excellent

tu from Australia

Solo traveler

Superior King Room

Stayed 3 nights in October 2018

Good location for nice food ”

Good access to riverside and asiatiah

Reviewed October 11, 2018

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10.0

Exceptional

MOHAMED from Brunei Darussalam

Business traveler

Superior King Room

Stayed 2 nights in September 2018

GREAT LOCATION TO STAY AND NICE PLACE TO REST”

GREAT VIEW AND LOCATION IS GOOD AND 7ELEVEN IS THERE

Reviewed September 21, 2018

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8.4

Excellent

Tim from Denmark

Business traveler

Superior King Room

Stayed 2 nights in November 2017

Solid Hotel and Service”

Novotel Fenix is based literally at the bottom of Silom Road (opposite direction of e.g. Patpong area etc).
It's 10 minutes taxi ride to Legendary Oriental Hotel or LeBua with restaurant on the 64th. Fl.
I was greeted promptly of the Reception staff who instantly found my booking after receiving my passport. I was upgraded to a superior room as the hotel otherwise was fully booked.
Everything worked as it supposed to in my room overlooking Bangkok and the breakfast buffet was good with a lot of choices.
I enjoyed my stay here and would return if my working activities are in this area of Bangkok.
I'll recommend Novotel Hotels all over the city as they are very transparent in their level of service and friendliness of staff on all levels.
Before I checked in to this Novotel I checked out from Novotel at Impact Arena with same excellent staff service.
See you next time, Novotel.

Reviewed November 22, 2017

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9.6

Exceptional

saurabh from India

Business traveler

Superior 2 Single Beds

Stayed 1 night in August 2017

Great Service”

I travel for business almost 3-4 times in a month and usually stay at this hotel. I've tried almost all good hotels in Silom area and consider Novotel Fenix as one of the best in the same budget range. The hotel is mid size as compared to it's peers, located at one of the best locations and has range of all required facilities. What sets it apart for me is:
1. Attentive, happy and helpful staff.
2. Quiet and peaceful from the time I check in, till check out.
3. Renovated rooms, with multi-plug settings, and a good shower. Also comfortable bed that doesnt smell of cigarette, non-smelly floor/room. Good views.
4. Unlike other hotels in the vicinity that are full of bus loaded travellers,since the hotel size is not huge, it fits into my requirement of simplicity, coziness and not people running around.
Cons: never had any bad experience so far.

Reviewed August 20, 2017

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8.0

Excellent

Sook from Malaysia

Couple

Superior King Room

Stayed 1 night in January 2017

A very satisfactory experience”

Location is excellent, only 10 mins walk to lrt, which is also the same departure point to take the free boat ride to Asiatique shopping complex. The room is adequate for size and amenities all worked well. This is a 3 and half star hotel and does the job well enough. Complementary breakfast is limited for choice but is well presented and sufficient to fill you up. Staff were very helpful.

Reviewed January 25, 2017

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8.4

Excellent

Esther from Switzerland

Solo traveler

2 Single Beds Deluxe

Stayed 1 night in October 2016

Excellent Location”

The Hotel is perfect for business in Silom, Sathorn area. Next to the Highway Exit Silom it is perfect for travelers coming with their own car. They have also a parking area.
Reception can be busy at times and you have to expect waiting time especially at check-out.

Reviewed October 10, 2016

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9.3

Exceptional

Kristy from United States

Solo traveler

Superior 2 Single Beds

Stayed 1 night in October 2015

Great location for playing tourist”

location, location, location!

I like this hotel because you know its going to be a nice hotel for a fair price. It's a good deal for the Silom area. It's just down the road from LaBua and Maggie Choo's is actually right under it. It's easy to get to the Grand Palace and Wat Arun from here too by boat. The rooms are a bit smaller (at least mine was). I was a little surprised that a room with twin beds was actually two twin beds touching each other. Good thing I was staying with my sister and was ok with sleeping so close. Overall nice place with a great view!