With all the news about Net
Neutrality and the games being
played by government and the major
telcom companies, we felt the need
to make a clear statement for our
current and future customers on the
issue...

Pyramid Net has never nor will never
throttle, cap or prioritize
bandwidth. We believe that your
service should be wide open and for
you to use how you want to use it
legally.

We also believe that the internet
should always be free and clear from
restrictions that would otherwise
limit freedom of speech and the free
and open sharing of
ideas/thoughts/opinions globally.

If your ISP attempts to do such,
remember that we are here as an
independent and a more "hassle-free"
alternative to those big
corporations.

Bob's new project
goes live!

Bob's new invention for cellphones is now
available for purchase. Take a look at it on his new
website...www.moustrakx.comIMPORTANT REMINDER: TECH
SUPPORT NOTICE TO ALL CUSTOMERS!

If your internet connection goes down, DO NOT push the
reset buttons on your modem or router, be it DSL, Cable or Fiber
Optic. (Matter of fact, NEVER PUSH THEM no matter what!)
The moment you do that, you have blown out all the settings in
those devices. Do the following...

1. Unplug the power to the modem and router if you have one.
(if you are using switches turn those off to)2. Wait 3
minutes to let them cool down and to clear out any cached
memory. Then plug them back in and test your connection. Always
check by trying to open various websites like google, yahoo or
msn.3. If it's still not coming up, call the office.

With storms, forest fires and the constant
construction/infrastructure work going on in the area effecting
power and noise on the lines, modems/routers can go into an "on
hold" mode that restarting will clear.We can also experience
localized and even regional outages which can take the internet
offline for as long as a day in some instances and in some rare
cases, even longer.

We provide:

DSL service via
your phone line (you can use your phone and internet at the
same time)

Is your ISP capping your internet usage?

At Pyramid Net, we have no bandwidth cap. We do not
limit how much bandwidth you use a month unlike other ISPs
in the area. If you aren't a Pyramid customer, then you may
be in for a surprise on your bill.

Ready to make the switch?

Just call our office and ask for Todd, Tiffany or Bob and
we will do a survey which will confirm what services are
available for you.
Depending on the service answers can take from a few hours
to a couple of business days.
It is not uncommon for us to be able to provide service
where otherwise none would be available.
No ISP in Northern Nevada has a broader offering for
connectivity.
We will do our best to help you as we have been doing for
20 plus years.

What makes us better?

We offer faster service both for dial up & high-speed
access and our customer service is local.

We offer on-site setup of your service and provide
internet support for both Windows & Mac computers.

No credit cards required and no contracts & we offer
discounts for annual payments.

Locally-owned & operated and 20 years of experience.

Having some trouble?

Why not give these few steps a try and see if you can
fix your issue yourself.