The mission of ASQ Seattle Section 0606 is to advance learning, quality improvement, and knowledge exchange to improve organizational results, and create better workplaces and communities in the greater Seattle area.

Event Details

Description: Many LSS project sponsors receive no training and inadvertently cause frustration, delays, and even derailments of the teams they assign. This presentation shares some research on the common root causes of project sponsors’ poor performance and some strategies on how to get them properly engaged—without ever having to attend a class or admit that they didn’t understand their role.

Improving LSS Project Sponsor Performance

This presentation considers some of the common pitfalls that project sponsors experience when selecting LSS projects, assigning team members, and working with teams. Some of the potential root causes that drive the high incidence rate of project sponsors’ failures are described. Suggestions for how to improve project sponsors’ impacts on LSS teams will be shared.

If your organization wants to increase the improvements obtained for LSS projects and reduce the project cycle times through better project sponsor leadership, this research-based presentation will help you learn where to focus.

Debbie Hopen,
Hopen Associates, Inc.

Deborah has over 40 years of experience in total quality management. She has served as a senior executive with both Fortune and Inc 500 companies. She has been a Master Black Belt since 1990.

Hopen served as ASQ President/Chair, is an academician in the International Academy for Quality, edits ASQ’s Journal for Quality and Participation, and is a columnist for ASQ’s Six Sigma Forum.

She has been recognized with the Asia Pacific Quality Organization’s Miflora M. Gatchalian Medal for Women in Global Quality Leadership, the ASQ Distinguished Service Medal, ASQ’s Gryna Award, the APQC C. Jackson Grayson Distinguished Pioneer of Quality, and numerous other awards.