New Uverse install, missing 2 audio channels of 5.1 audio

New Uverse install, missing 2 audio channels of 5.1 audio

I'm a new Uverse customer. My system was installed yesterday and all is good with a couple exceptions, one being the surround sound is missing 2 audio channels, center and front right. The HDMI from the Uverse dvr box goes to my pioneer elite receiver and then to my LG TV.

With Comcast my audio worked fine, reconnected the same HDMI back to the Comcast DVR and the 5.1 came back perfectly.

The new install from Uverse is all CAT5, where all the Comcast cables are coax.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.