BlackBerry Open Letter Aims to Boost Public Confidence

http://archive.freep.com/VideoNetwork/2747974896001/BlackBerry-Open-Letter-Aims-to-Boost-Public-Confidencehttp://cdn.newslook.com/2a/2a08a94644b2b2ce50ca6fc4a87b318b/mp4_low/2a08a94644b2b2ce50ca6fc4a87b318b-mp4_low.mp4http://archive.freep.com/VideoNetwork/2747974896001/BlackBerry-Open-Letter-Aims-to-Boost-Public-Confidencehttp://cdn.newslook.com/2a/2a08a94644b2b2ce50ca6fc4a87b318b/images/frame_0056.jpgBlackBerry Open Letter Aims to Boost Public ConfidenceThe embattled smartphone maker released an open letter Monday acknowledging its struggles, but reassuring customers and fans that its service is still dependable.technologyBlackBerry LimitedFinancenewslook02:18