Before you start

Before you start your claim, there are a few things you’ll need. If you aren’t in the United States or Canada please contact an appropriate customer care team member from this list of international contacts. If you are using a mobile device smaller than a tablet, you may need to transfer your product image to your computer to complete this form.

Your contact information

You’ll be asked to provide basic contact information to help us resolve your warranty claim as quickly and easily as possible. We will never share your information with any other businesses or organizations.

Your product information

Because the product name may be difficult to remember, please include a complete image* of the product to help us identify it correctly. In your Warranty Claim Description, tell us how the product failed to perform.

Your product type

Most of our products don’t require a serial number for a warranty claim, but a few do. Take a look for your serial number now to help speed the process.

* Please provide the image as a jpeg, gif, bmp or png image file, not a PDF, DOC or other format.

1. Choose Your Product Type

Most Fiskars products will not require a serial number. For the specific products listed below, please provide the serial number so that we can process your claim quickly and correctly. Later you will be asked for the date and store you purchased it at.

No Serial Number Required

Serial Number Required

Most Products

StaySharp™

StaySharp™ Max

StaySharp™ Plus

2. Provide your contact information

To resolve your warranty claim as quickly and easily as possible, please let us know how to best contact you. We will never share your information with any other businesses or organizations.

First Name *

Your contact information is required to communicate with you about your claim and to ship you a replacement or replacement part. We will never share your information with anyone. See privacy policy»

Please fill your first name press submit again.

Address1 *

Please fill address1 and press submit again.

Country *

This website is intended to serve the United States and it’s territories and Canada. If you are from another country, please contact one of our international office. Find your international office»

City *

Please fill city and press submit again.

Phone

Last Name *

Your contact information is required to communicate with you about your claim and to ship you a replacement or replacement part. We will never share your information with anyone. See privacy policy»

Please fill your last name and press submit again.

Address2

State/Province *

Please select State/Province and press submit again.

Postal Code *

Please fill in valid postal code and press submit again.

Email *

Your contact information is required to communicate with you about your claim and to ship you a replacement or replacement part. We will never share your information with anyone. See privacy policy»

Please fill in valid email address and press submit again.

3. Upload your product information

Because the product name may be difficult to remember, please include a complete image of the product to help us identify it correctly. In your Warranty Claim Description, tell us how the product failed to perform.

Product Name *

This field may fill automatically. Please be sure this is the product you are submitting a claim for. If the field is blank, please provide a name that clearly describes your product.

Please fill product name press submit again.

Serial Number *

This is found on the rear bar of StaySharp™ Mowers, and on the bottom of the Fuse Creativity System®. A serial number is required for these products.

Please fill Serial Number press submit again.

Date Code(mm/yyyy)

As closely as possible, let us know the date you purchased your product.

Image of Product *

Please make sure that the image you are posting shows the entire tool and not just the broken or malfunctioning part. This will help us to identify the product accurately. Make sure that the image format is JPG, PNG, or BMP, and the file size is less than 4MB.

Please choose an image file.

Item/Model Number *

This field may fill in automatically. If the field is blank, please provide an item number for your product. If you can’t find an item number, enter “Not Sure” into the field.

Please fill in valid item number and press submit again.

Where Purchased

To the best of your recollection, let us know which store you purchased your product from.

Describe your issue with the product *

Please tell us how your tool is malfunctioning, underperforming or otherwise failing to meet your expectations.

Please fill in description and press submit again.

Review your claim information

Please review the information to help us process your claim as quickly and efficiently as possible. If everything is correct, submit your claim. We will do everything we can to make sure your claim is resolved to as promptly as possible. Thank you!

First Name

Address1

Country

City

Phone

Serial Number

Product Name

Date Code

Last Name

Address2

State/Province

Postal Code

Email

Item/Model Number

Where Purchased

Description

By submitting your claim, you agree to our terms of use and Privacy Policy.