The UnitedHealthcare Nurse Line program provides 24/7 access to a team of registered nurses that have a strong knowledge of CITGO’s programs and can assist with education and referral opportunities. They are an asset for individuals who need assistance navigating the health care system, provider referrals, health education and support for determining actions for urgent care via the telephone or via the Internet with the Live Nurse Chat feature. You may contact NurseLine Services at 1-866-735-5686, PIN: 980.