Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

AUTHOR: Kyle - (U.S.A.)

SUBMITTED: Wednesday, July 02, 2008

POSTED: Wednesday, July 02, 2008

I had the same situation last week. No calls or emails returned, even my bank wouldn't help without me cancelling my debit card (huge problem for me). I filed complaints with everyone I possibly could. Today I just received a response from a complaint I filed on http://www.truste.org/ about a privacy violation (their having my info on file!!), and a customer care rep from classiccloseouts replied stating that a credit had been issued.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.