2. Send your return to us with the shipper of your choice.

In returning merchandise to our Canadian address you authorize the Canadian customs broker to submit a claim for duty and taxes to Canada Border Services Agency on your behalf and to receive, endorse and deposit all such refunds.

If you are returning a purchase that was shipped to the US, please send your return to:

Lands' End Returns
2 Lands' End Lane
Dodgeville, WI 53595 USA

Free Shipping with Re-order*

*If you need to return an item or items AND want to re-order the same item or items in a different size or color, we will offer you FREE SHIPPING on your replacement order. Please call 1-800-963-4816 to place your re-order with one of our Customer Care Specialists and have the shipping fee waived.

For a refund:

Lands' End will arrange for a credit to be issued (including taxes and duties) in the original form of payment.

Price Adjustments

If an item you purchased from landsend.com goes on sale for a lower price within 14 days of your original purchase, Lands’ End will refund the difference upon request. “On the Counter” pricing excluded.