2013年1月29日星期二

I (Former Chairman of HKSQ & Quality Manager, BDTS of HKSTPC) was pleasure to be invited as guest speaker by Dr. KS Chin to give a Industrial Lecture to students who attended SEEM4025 Quality Systems & Management of City University of Hong Kong on 28 Jan 2013.

My presentation is separated into two parts. The first part was "Experience sharing on the implementation of the Eight Management Principals in Science Park Laboratories" and the second part was "Develop Your Quality Profession with Hong Kong Society for Quality (HKSQ)".

Firstly, I briefed the Eight Management Principals implemented in our Technology Support Centre and then discussed the combined application of ISO 9001, ISO 17025 (HOKLAS) and ISO 27001 (ISMS).

Then I introduced the coming new ISO 9001:2015 standard which scheduled to be issued in Sep 2015. Its key objectives were mentioned. Moreover, some topics were addressed by Future Concepts Task Group included "Risk Based Thinking", "More emphasis on the Quality Management Principles", "Product Conformity and Process Effectiveness", "Knowledge Management (KM)", "Improvement and Innovation", "Technology and Changes in IT", "Incorporation of Quality Tools", etc.

Secondly, I introduced the history of Hong Kong Society for Quality and our objective stated "To promote a greater awareness of the need for quality in Hong Kong for ensuring product and service excellence through continuous improvement of quality and customer satisfaction, and to provide continuing education to professionals involved in quality and reliability." Then different certification schemes in HKSQ were briefed. HKSQ membership and student project competition, as well as, Asia Network for Quality (ANQ) were also mentioned.

I had almost attended all ANQ Congress in the past and would attend the coming ANQ Congress 2013 in Thailand. Finally, three HKSQ accredited courses in SEEM department were introduced and they were "SEEM3053: Quality Improvement: Systems and Methodologies", "SEEM6047: Quality Improvement: Systems and Methodologies", and "SEEM3068: Quality Management for Laboratory Operations".

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作者筆名劍如虹，畢業於香港城市大學及香港理工大學，學術範圍包括應用科學，應用物理，電腦，化學及環境工程等，以業餘時間攻讀完工程管理博士學位。由於喜歡武俠故事式電腦遊戲，才引發奇想，把品質管理理論用武俠小說方式表達。作者現任職品質經理，曾多次於專業學會主辦的國際會議和學術期刊發表論文及研究報告。
Dr. Lotto Lai has 20 year hands-on experience in scientific research, quality assurance and management in Commercial Laboratory, University Testing Centre, Certification Body and Consultants Firm.
He is Former Chairman & Fellow in HKSQ, MHKIE, FASQ, CMQOE and IRCA QMS Lead Auditor, as well as, Asso. Academician in IAQ.