I try logging in on the app on my phone and it says unauthorized device. About a month...

GetHuman-aap's customer service issue with MoviePass from August 2018

Help with my MoviePass issue

The issue in GetHuman-aap's own words

I try logging in on the app on my phone and it says unauthorized device. About a month ago, I got a new phone and went through this entire process of getting in contact with someone at moviepass (which was really difficult) and having them help me get my new phone authorized. I don't know what happened, but would really appreciate you fixing this so I can use your service before the company goes bankrupt

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