Running the Cleaning Card - CD800

Run a cleaning card to clean debris from the inside of the printer and from the hopper rollers. The cleaning card can remove most contaminants from the printer. Run a cleaning card after every
250 cards processed by the printer, or more often depending on your environment or if print quality diminishes.

Single Hopper:

Prepare the printer for cleaning.

Power on the printer.

Unlock the printer, if necessary.

Open the printer cover and remove the print ribbon cartridge.

Close the cover.

Open the input hopper and remove any unprinted cards.

Open the cleaning card package and remove the cleaning card.

Load the cleaning card in the input hopper. (Plan to clean the printer immediately. The cleaning card dries out if it is out of its package for more than a few minutes.)

Close the input hopper and lock the printer, if necessary.

Use the LCD menu system to start the cleaning cycle.

Begin when the printer displays Ready and the USER button shows steady green. Press the USER button. Suspended displays on line 1 of the LCD panel.

Press ENTER to enter the menu system.

Maintenance displays on line 2 of the LCD panel. Press ENTER to enter the Maintenance menu.

Cleaning Card displays on line 2 of the LCD panel. Press ENTER to enter the Cleaning Card menu.

Start displays on line 2 of the LCD panel. Press ENTER to start the cleaning process.

Insert cleaning card displays on the LCD panel. Press the USER button to start the cleaning cycle. The printer moves the card through the printer several times and ejects it into the output hopper.

If you are cleaning a system with a laminator, the cleaning card moves into the laminator after cleaning the printer and cleans the laminator rollers and card entry area. The cleaning card is ejected into the laminator output hopper.

Remove the used cleaning card. Wait a few minutes for the rollers to dry.

Prepare the printer for use.

Unlock the printer, if necessary.

Replace the cards in the input hopper.

Install a new cleaning sleeve on the ribbon cartridge and remove the protective cover. Refer to “Load the Cleaning Sleeve” on page 25 in the User Guide for the steps to follow.

Replace the ribbon cartridge and close the printer cover. Press down on the ridges on the front of the cover to latch it completely. Press the USER button to return the printer to Ready. The printer is available to print cards again.

Discard the used cleaning card and cleaning sleeve.

Optional Multi-Hopper
Cleaning a printer equipped with the optional multi‐hopper involves two steps: cleaning the printer and cleaning the hopper rollers. To start the cleaning process, refer to “Prepare the Printer for Cleaning”.

Prepare the Printer for Cleaning

Power on the printer.

Unlock the printer and open the printer supplies access door.

Open the printer cover and remove the print ribbon cartridge.

Remove the cleaning sleeve from the ribbon cartridge. (The ribbon must remain installed on the ribbon cartridge.)

Replace the ribbon cartridge in the printer and close the cover.

Open the multi‐hopper door and remove any unprinted cards.

Open the cleaning card package, remove the cards, and insert the cleaning cards into the hoppers. (Plan to run the cleaning cards immediately. The cleaning cards dry out if they are out of the package for more than a few minutes.)

Close the multi‐hopper door and lock the printer. The front panel displays Ready and the USER light shows steady green.

Continue with Clean the Printer.

Clean the Printer

Make sure that you have prepared the printer for cleaning. Refer to “Prepare the Printer for Cleaning” on page 35 in the User Guide.

Press the USER button. Suspended displays on line 1 of the LCD panel.

Press ENTER.

Maintenance displays on line 2 of the LCD panel. Press ENTER to enter the Maintenance menu.

Cleaning Card displays on line 2 of the LCD panel. Press ENTER to enter the Cleaning Card menu.

Printer displays on line 2 of the LCD panel. Press ENTER.

Start displays on line 2 of the LCD panel. Press ENTER to start the cleaning process.

Insert cleaning card displays on the LCD panel. Press the USER button to start the cleaning cycle. The printer picks the cleaning card from hopper 2 (H2) and moves it through the printer several times. The used cleaning card is placed in the reject card tray. The printer returns to Ready when the cleaning cycle completes.