As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notices to cancel, reschedule or make changes are subject to full service value. All no show reservations will be assessed a charge at full value of services. All cancellations must be communicated directly to the spa concierge at 512.306.1100.

Spa Cancellations or Rescheduling

As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notices to cancel or reschedule reservations are subject to charges of $25 per service or up to full service value. All no show reservations will be assessed a charge at full value of services. All cancellations must be communicated directly to the spa concierge.

A 24-hour advance notice is required.

A 48-hour advance notice is required for multiple scheduled treatments.

Insufficient notices are subject to charges up to full service value.

All no show reservations will be assessed a charge at full value of services.