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You bought and implemented a whiz-bang technology, but after the rep installs it, how do you keep it running? How does it morph to support you as your needs grow? The true report card on success comes once the rep leaves, and you’re on your own. Continue reading →

Most companies lack good visibility into their spending. Visibility into your spending gives your company a competitive edge by providing insight on how to manage and maximize cash flow, manage and forecast business costs, and monitor supplier performance. Studies show that only 4% of companies have a real-time look into their spending, and 69% have limited to no visibility. Continue reading →

From project initiation to delivery, expectations should be monitored and managed to ensure success. What are expectations, and who owns them? Expectations are a two-way street between the client and project team, brought together through clear and constant communication. Project expectations are the client’s vision of the results of the service or action provided. This can be stated or unstated. Either way, expectations are critical to project success.Continue reading →