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Excellent service. Even though the flight was delayed by over 6 hours they were still there within minutes of getting the call once baggage had been cleared. They monitor the flights so they know what's going on. Great service and would use again.

Really easy to book on Viator. There's a courtesy phone next to the ground transportation desk. We called them up and they told us the pick up point, and the car was there within 10-15 minutes. We would use this service again.

After a long day of travel it was nice to know our transportation to the hotel was arranged. Our driver was very polite and drove carefully ,through rush hour traffic ,from Newark to our hotel in Brooklyn. I would use this service again.

Even though my flight was late, the company was monitoring it and the schedule worked out fine. I could not believe how quickly that I was picked up then arrived at my destination. The driver was very courteous.