All sales are by credit card or U.S. Postal Money Order. No personal checks accepted. If you wish to place an order and send a money order, contact me and I will put the items aside for 7 days and hold them for you. I will then email an address to send your money order.

Returns:There are no returns on books and dvds unless damaged in shipping. If your dvd is unplayable, contact me and I will replace it after receiving the defective unit. There is a 10% restocking fee on all items. This fee, as well as the original 5.00 flat rate shipping, is deducted from your refund before your credit card is adjusted. There is a 7 day limit on returns. You MUST contact me in advance and get an authorization before any returns.

Shipping: We ship on Tuesdays and Fridays each week. All packages go by U.S. Mail or UPS. Your order may come in multiple boxes.If you need expedited shipping, please contact us at sales@tincross.com and we will determine the difference in shipping costs and respond immediately.