HF does have a service center to get replacement parts for most larger items they sell but they are usually a bit slow about getting them delivered. Check out their site, I think they have contact info there for parts.

Yep... I followed that link yesterday. They haven't yet responed to my request to speak with someone about getting some replacement parts. I don't even know if that is something they do. I'll try again on Monday when the open again.

When I bought one there was a sheet with some basic assembly instructions and printed in large letters it stated "NO REPLACEMENT PARTS ARE AVAILABLE".
Yes that sucks, but it's not like it's a $6000 SnapOn box.

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