Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

WiFi help

Lucyb123

Posted 07 October 2013 - 12:57 PM

Lucyb123

New Member

Member

1 posts

We have an xfinity (Arris TC 862) combination modem and wireless router from Comcast. We have two laptops and an Xbox all wirelessly working without a single problem. However my desktop pc which is connected to the modem/router by means of an Ethernet cable keeps losing the network connection. The connection blinks on and off and I get a message saying that we have no internet service, and then it comes back on. This happens all day on all three internet browsers (Internet Explorer, Firefox and Google chrome). Can I just use Wi-Fi on my desktop to eliminate the problem?

0

Advertisements

Ztruker

Posted 07 October 2013 - 06:08 PM

Ztruker

Member 5k

Technician

7,065 posts

First, try uninstalling your Ethernet connection from Device Manager. Reboot, let XP rediscover it and reinstall the drivers. See if that helps. If not, see if there is a newer driver for the Ethernet connection.

What is the make and model number (complete) of your computer?

Otherwise, a better choice would be to install a new PCI Ethernet card and not use the built-in (on-board) Ethernet connection. They are quite cheap.