How to buy a battery pack for your Traxxas vehicle

You are looking for a battery pack for your electric-powered Traxxas vehicle?

Then this easy guide is for you.

Most Traxxas vehicles already include a suitable NiMH or
LiPo battery pack, depending on the kit's specifications, but there are
also some kits, such as the X-Maxx, the XO-1 and some others,
that need to be equipped with the correct batteries. Traxxas offers a
nice feature on their website that shows suitale packs for each kit but if you wish to use aftermarket packs here is a short guide on what to take care off.

Depending on the scale the kits use different size battery packs. For example the 1/18th scale LaTrax uses a small NiMH
attery with the battery tray dimensions being 102x35x18mm while the huge
1/8th scale X-Maxx sports a 197x51.5x4mm battery compartment.

When clicking on the "Batteries" button you find on the respective poduct
pages, you will be routed to Traxxas' own battery range. Most of them
mention battery pack dimensions and with these measurement you can go
and choose your new "non-Traxxas" battery pack.

EuroRC made
things easy for you as we not only mention Traxxas own spare and option
parts in our web shop but all suitable components and brands. When
searching our site for parts click on the
"RC Car Parts"
button in the left hand side menu, choose your respective kit (i.e.
"Traxxas 1:16" or "Traxxas Slash") and when scrolling through the page
you will find all suitable battery packs for the respective chassis.

As long as they appear on the product page, you can be
assured that the packs come pre-soldered with the correct TRX-compatible
power connector.

Another way to find your new battery is to use the "Batteries" button on the left hand side and ou then find the "Traxxas Batteries" category
that lists all Traxxas-compatible packs, although they may not always
come pre-wired with TRX-style connectors. If you choose to run a non-TRX
connector pack, we offer an economically-priced
TRX-Deans adapter that allows to run battery packs with the Deans-style connectors (also known as T-type plug).

When picking a pack from our Traxxas Batteries
segment, make sure to cross check the dimensions of your car's battery
compartment and the pack's dimensions. Make sure that none of the
battery's dimensions exceed the battery track dimensions. For example if
the compartment measures 140x50x45mm a 133x43x42mm pack will fit with
no problem but a 145x43x42mm pack will be too long.

When choosing your new battery pack you also need to
check the battery chemistry and voltage. All current Traxxas models are
Lithium-Polymer (LiPo) compatible but older spec cars may only be run
with Nickel-Metal-Hybride (NiMH) batteries. To find out which battery
type fits your kit again cross check using the "Specifications" or
"Specs" section of your kit on
www.traxxas.com
or check with the manual supplied with your kit. Depending on the speed
controller used your kit may be NiMH and LiPo compatible with batteries
of 7.2V up to 11.1V which equals 6-cell to 7-cell NiMH or 2S to 3S LiPo
battery packs.

Make sure to never use 7-cell NiMH or 3S LiPo battery
packs in case a speed controller is only 6-cell or 2S LiPo compatible as
otherwise you very likely ruin both the electric motor and the speed
controller – not to mention that your precious battery pack can also go
BOOM in the progress.

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Terms and conditions

All products listed as “in stock” are in our warehouse and ready to be shipped within the next day. Exceptions to this are pre-orders and possible, but unlikely, errors in stock numbers. All products include the Finnish VAT (24 %). Prices are subject to change without prior notice.

Customer service speed

We are answering emails everyday from the morning to the late evening, no matter if its Sunday or Christmas eve. We work in the EET time zone which is +2h from GMT. During the day our customer service is usually really fast and in the evening we are little slower due we have less people to answer questions. Easier things are usually handled within the hour and shipping related things we try to handle during the day so they can be shipped out the same day. Our goal is to answer all emails within 24h no matter how difficult the question is. The fastest way to get customer service is always to send us a email. Please include relevant pictures and a structured email with proper sentences so we can answer you faster. Take your time and read trough your email once before you send it to us.

Payment Methods and Shipment Information

We ship globally for example to Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania,Slovakia, Slovenia, Spain, Sweden and United Kingdom, Norway, Turkey, Switzerland). And many other countries, just go to the checkout and see if you can checkout. If not just let us know and we will quote you a price as we are able to ship to any country in the world.

Currency

All payments are made in Euros. You can however browse the shop in other currency but the price then is not final. You will see the final Euro price in your shopping basket when paying for the product. The price is shown in “5. Send Order” part of the checkout form.

VAT

Our shop automaticaly includes or excludes VAT 24% from the prices by the destination country. You can change the destination from top of the homepage and Checkout pages before you order.

Estimate Shipping times with GLS.

An international GLS parcel is delivered to neighbouring states of Finland like Sweden or the Baltic countries in a standard delivery time of 24 to 72 hours. To more distant European countries the international parcel dispatch takes between three and six working days, to remote areas up to eight days. Rough estimate is 1 week from order to delivery.

Estimated shipping times by DHL and UPS

• DHL Express and UPS Express are our fastest delivery options. Both options can reach almost anyplace in EU in 1 day, but some places take 2 days.
• Depending what kind of products you want to order the shop will let you choose from available shipping options.
• Both Options are also Door To Door Services. The Courier will deliver the parcel to your door. But they also have pickup points where they might drop your package off so you can pick it up when it suits you.

When you are checking out your order you can see a more precise estimate of each shipping option to your country.

Refund policy

We accept returns of new, unused merchandise within 14 days from the delivery. Please contact us at [email protected] to receive return information. The customer is responsible for any return costs unless otherwise agreed to with our customer service. We try to return the money with the same payment method that was used to pay for the order, if its not possible we make a wiretransfer. You can also request a gift card if you are making a new order to speed up the process.

We also accept returns after 14 days upto 50days, but we refund them with a giftcard to our shop so you can replace them with any products we sell. Please contact our customer service for details.

After we receive the merchandise and verify its re-sellable condition, we will refund the money or give you a giftcard. Depending on the item this will take 1-3 days after we have received the item. If there is a delay we will contact you.Note! Every return made without notice via email will be charged with handling fee of 20€. Handling fee will be reduced from the total refund.

Damaged Shipment

In the rare occurrence that the shipment has been damaged, please take pictures and send those to our customer service [email protected] immediately and we will make sure we get you sorted and back to enjoying our hobby. Also notify the courier bringing you the shipment that it has been damaged.

Defective parts

If you feel that your product is defective please send us a email and we will let you know what to do next. Most items do not have a warranty as they will break in normal usage. For example if you hit something solid or take a larger tumble. Properly used items should easily last 3-12 months and during this period we are able to replace broken items if they have a manufacturing or material fault. We have years of experience with different makes and they all have different warranty policies. We have chosen to work with brands that have a good understanding how to serve their customers and you can be assured that you will get the best customer experience possible with us.

We do not replace or exchange products that are not defective or broken by improper use or have not been maintained. But we do help and teach you how to do things properly so you do not break anything in the future, just email us and we will help you out. We are however unable to wrench for you, its part of the hobby so its important that you will learn that part also your self, we have great tools to sell you so just ask us what you need.Note! Many manufacturers are strickt that electronics are not allowed to be modified (connectors changed etc.) without disabling the warranty. Remember to check this from your products manual.

Don’t worry you are safe with us! Most of our customers feel that they get excellent service in the rare occurrence that they encounter a problem with the product they have bought.

And remember if you run in to a problem or you feel that there is a problem with arrived products do not hesitate to contact us. We are here to help and we do our best to sort it out as soon as possible.

What happens if EuroRC made a error in the shipment?

We ship a lot of orders each day and rarely there are errors. We do however try to minimize the effect on the customer. Please contact us immediately if we have made an error and we will make it right.

Address for returns

Always contact us before returning any product, we can not take responsibility for shipments that are sent without prior notice. Its very important that we can tell you how to mark the parcel so it will be processed in a timely fashion.