CLIENTS PROTECTION

Setting the scene for the EUR/USD

In the second half of 2014 and in the first months of 2015 we witnessed an impressive collapse of euro dollar rates, which sunk about 25%. In the last few months the relationship between the euro and the dollar has found a new balance between the 1.05...

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All financial products traded on margin carry a high degree of risk to your capital.They are not suited to all investors, please ensure that you fully understand the risks involved, and seek independent advice if necessary.

ActivTrades PLC is authorised and regulated by the Financial Conduct Authority (FRN 434413) and is a member of the Financial Services Compensation Scheme. Under Financial Conduct Authority regulation ActivTrades PLC fully implements:

ActivTrades PLC holds all client funds in segregated bank accounts. All client funds are subject to the Client Money Rules of the FCA. Further to these safeguards, clients of ActivTrades PLC are also protected under the Financial Services Compensation Scheme up to a maximum value of £50,000. In addition, ActivTrades PLC offers an insurance policy individually covering its clients’ funds above the threshold provided by the Financial Services Compensation Scheme (FSCS) up to £500,000. Read more .

At ActivTrades PLC, we aim to always treat all our customers fairly. Our customers will be provided with clear information about our products and service and kept appropriately informed before, during and after the point of sale. We will ensure our level of product and service performance will meet the expectations of our clients as far as reasonably possible. We will also ensure that there is no barrier for customers to express their requests, concerns and complaints and we will endeavour to be responsive to them. To view our complaint handling procedure follow this link

ActivTrades PLC holds all client funds in segregated bank accounts. All client funds are subject to the Client Money Rules of the FCA. Further to these safeguards, clients of ActivTrades PLC are also protected under the Financial Services Compensation Scheme up to a maximum value of £50,000. Find out more about segregation of Client Funds and FSCS here

For the interest of our clients, ActivTrades has requested the professional services firm PricewaterhouseCoopers (PwC) to issue an independent Assurance Report over the effectiveness of our client money processes. ActivTrades aims to go beyond minimum regulatory requirements to be amongst the leaders in our industry by providing our customers with an even more secure, safe and transparent environment. We are pleased to provide this report to you and we welcome any questions you might have about our client money controls. To request PwC Assurance Report on Client Money Protection click here.

ActivTrades PLC has a robust and regularly reviewed Internal Capital Adequacy Assessment Process (ICAAP). Our regulator, The Financial Conduct Authority, has strongly endorsed the recommendations of the Basel II accord. This includes the strictly maintained minimum capital requirement of 8% for any net foreign exchange exposure. Historically, ActivTrades PLC has maintained capital and reserves at a level far greater than has been prescribed by our regulator. The Company regards this as the key measure of our security.

All financial products traded on margin carry a high degree of risk to your capital. They are not suited to all investors, please ensure that you fully understand the risks involved, and seek independent advice if necessary.

Android is a trademark of Google Inc. Windows Mobile is a trademark of Microsoft Corporation in the United States and other countries. iPhone, iPad and iPod Touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Apple is not a participant in or sponsor of the Rewards Programme.Terms and Conditions apply to ActivTrades Rewards. The ActivTrades Excess of FSCS Insurance is subject to the Terms and Conditions of the policy wording, eligibility to the Financial Services Compensation Scheme depends on the nature and status of the claim. Tax law is subject to change or may differ if you pay tax in a jurisdiction other than the UK.