VIRTUAL WORKFORCE: WHAT YOU WILL LEARN:

How Luis is helping his clients make the transition to working
from home without compromising his managed security service
stack

The products and processes Luis is using to help his clients go
virtual

Why Luis believes this is a key turning point for SMB customers
in the IoT space

How to grow your own MSP and help your clients during this
COVID-crisis

How MSPs Can Help Clients During the
COVID-Crisis

With the COVID-crisis, the virtual workforce is expanding as
most small businesses have allowed their employees to work at home.
In this episode, I interview a frequent IoT Playbook guest, Luis
Alvarez, an MSSP and IoTMSP in Salinas, CA.

Luis is helping his clients make the transition to working from
home without compromising his managed security service
stack—business has been booming. In this episode, you’ll learn the
products and processes Luis is using to help his clients.

I guarantee that you’ll get dozens of virtual workforce ideas
you can use in your own MSP right now. Plus, you’ll learn why Luis
believes this is a key turning point for your SMB customers; many
of your customers will decide to support a remote virtual workforce
even after the lock-down period is over.

So, if you’re trying to figure out how to grow your own MSP and
help your clients during this COVID-crisis, then click the link
below to watch this episode of IoT Playbook. I promise you will be
encouraged and inspired by what Luis has to share with you about
what’s working in his business right now.

Going Virtual Amidst the COVID-Crisis

Since the global pandemic has taken hold, the virtual workforce
has expanded at a staggering rate and it continues to do so. As a
result, Luis Alvarez and Alvarez Technology Group have seen one of
their best quarters yet because business is booming. Since most of
Luis’ clients are required to meet regulatory compliance, they must
plan for different worst-case scenarios from natural disasters to
pandemics. Luis and his team already knew how to handle the virus
outbreak, and they also knew that the same measures could be
applied to other businesses across the board.

Talk to Your MSP About All of the Options

Most firms are not compatible with the virtual workforce because
their infrastructure is not set up for remote access. Luis advised
his clients well in advance to implement processes and technologies
that would mitigate the challenges associated with this large scale
transition. He extended service coverage to all remote employees
for ninety days, and it paved the pathway for his clients to take
their operations virtual. Alvarez Technology group has guided them
through the pivot with a best practices framework and step by step
instructions to ensure success.

Best Practices for Going Virtual

Alvarez Technology Group’s set of best practices for the virtual
workforce are universal. By taking the appropriate precautionary
measures, your team will be able to make the most of their time
beyond the office walls. He advises that employees use
work-designated computers to connect to the servers safely, so new
equipment is a necessity. VPNs and multi-factor authentication are
critical to the security of your organization, and your MSP has to
install their security software on your computers as well so they
can access them. There is a lot of risk associated with taking your
team virtual, but with a reliable firm managing your network, you
can focus on keeping the business in motion.

More IoT Playbook Resources:

About the Podcast

IoT Playbook is a video podcast that shows you how to create and launch a profitable IoT Managed Service business. Mark Smith is a serial entrepreneur and has created several 7-figure and one 9-figure technology business. The IT industry is experiencing the greatest digital transformation it has ever seen. Before the dust settles, the IoT (Internet of Things) and Managed Services market will be hovering around the $500B mark. If you are an IT services provider, you should be fighting for a piece of that.