Problems With Roxio Vhs To Cd Converter Plus 3

I’m using Windows XP with Roxio VHS to CD Converter Plus 3 and every time I try to record a VHS tape, Roxio stops working and shuts down Windows (saying Windows shut down to protect itself) after a few minutes. I have all the required items to run this software as far as Roxio requirements and am at a loss. Using a differnt PC, I use this software on Windows 7 and it works fine with it.
Any suggestions?

1. Click Start, then click on Run or Start Search. 2. Type msinfo32.exe and then press Enter key. 3. In “System Information”, review the value for the System Type item: * For 32-bit editions of Windows, the value of the System Type item is x86-based PC. * For 64-bit editions of Windows, the value of the System Type item is x64-based PC.

I'm just a fellow user so please don't blame Roxio for any misguidance I may have provided.

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