Please feel free to submit a support request and we’ll
be happy to respond if you ever have any questions about any of the Episode Alert™
solutions or even about the sign up process itself.

Testimonials

What our customers are saying:

"...They
are always eager to help..."

"Since we began using Episode Alert the service has been excellent. All the information
we need is readily available. They are always eager to help you with any problems
that you might have. I would recommend them to anyone that needs their service."

"...service
to be very user friendly and reliable..."

"I am currently using Episode Alert to check eligibility for our Medicare clients
and I also upload my claims through their on-line portal. I have found their service
to be very user friendly and reliable. I have had no problems with claims transmission,
eligibility or receiving my reports back from Medicare."

"...to
my surprise and delight that their services were as truthful..."

"With Episode Alert, our users find it so convenient, easy, fast & simple to
check eligibility. We can do multiple searches which is really a big help & able
to see all the informations which is very important in checking the patients' eligibility."

"by far
the best ... verification tool"

"Episode Alert is by far the best eligibility verification tool our agency has used.
Since implementing Episode Alert's eligibility verification tool, our intake process
has been more streamlined, with all essential insurance information in an easy-to-read
format which intake and billing personnel love."

"...Episode
Alert has been a tremendous help in getting us set up..."

"Episode Alert has been a tremendous help in getting us set up for our batch billing.
The ease of sending our reports has helped us with our ability to bill and we have
spent less time in preparation. We would highly recommend Episode Alert."

"Episode
Alert reports are real time savers"

"Episode Alert reports are real time savers. The entire Episode Alert report suite
reduces the FTE time spent researching, checking, following up as corrections are
already identified in the reports. Especially important to my billing department
is the that Episode Alert finds mistakes after the initial certification check but
before first billing - errors that normally wouldn't be found until after initial
billing."

"...extremely
user friendly, the ease of transmitting claims..."

"It was to my surprise and delight that their services were as truthful and forthcoming
with all they had presented themselves to be and more. Besides being extremely user
friendly, the ease of transmitting claims, receive information has made work for
my staff an easy task, not to mention the courteous and timely response of their
personnel in all aspects. I look forward to many years of a mutually beneficial
business association and anticipate their potential expansion into areas of commercial
claim transmissions."

"...a
company with the values and integrity that Episode Alert possesses and practices..."

"It is refreshing that in today's day and age with so many vendors looking to
keep their hands in your pocket and drain you for every dime they can, to deal with
a company with the values and integrity that Episode Alert possesses and practices.
It is my pleasure to have a working relationship with a company that is not only
honest but has values that benefit and serve their clients."

"...customer
service has been friendly and reliable"

"Just wanted to take a minute to thank you. Episode Alert has been a single solution.
.. has greatly enhanced our ability to bill timely, enhanced collections and reduced
(in multiple ways) the time spent on troublesome claims. THANKS! I am not sure how
else to express our appreciation for Episode Alert that has been such a great help
to me and my billing team."

"Episode
Alert keeps making money for me"

"...Highly
recommend you try it..."

"Episode Alert has saved us time and money. We can verify patient eligibility quicker,
[with] less paper work and more accuracy, [includes] dates of service with other
providers. Highly recommend you try it as you can do it any time any place."

DDE Access

The Direct Data Entry (DDE) Access is an integral part of the Fiscal Intermediary
Standard System (FISS) to give Medicare providers a direct access mechanism for
answering questions about their claims.

SmartDDE

SmartDDE

Smart DDE: Alerts you when Claims are sent with incorrect beneficiary information,
Hover over Reason Codes to automatically get their narrative, Click on the Patient
Name or HIC # to get Patient Eligibility Verification. 60 day Free Trial Included!
No obligation.

CMS NSV (Network Service Vendor)

Episode Alert is NSV (Network Service Vendor) across all 50 states for all Medicare
Part A, Part B, Home Health, Hospice and DME healthcare providers. We work with
all MACS nationally, including Palmetto, NGS, CGS, Cahaba, Noridian, Novitas, First
Coast.

About Episode Alert

Episode Alert was created specifically for the health care industry, designed to
deliver cost-effective increased efficiencies, to every size Medicare provider organization.