Software as a Service (Saas)

Tuesday, July 18, 2017

In this digital age, one of the most common online activities is watching videos. In fact, watching videos accounts for 74% of all online traffic this year. To stay on top of this growing trend, Mail2World has introduced a new Video Preview feature to its WebMail v12 platform, to allow you to view video links directly from within any email message. Watching videos has never been easier to do.

The Video Preview feature displays playable thumbnails of all videos at the bottom of the email, under the Shared Videos section. When clicked, video thumbnails will expand into larger viewing screens for an enhanced user experience. Video Preview feature works with many video sites, including YouTube, Dailymotion, Vimeo and other top video sharing sites.

You can easily embed video links into emails by pasting them directly into the body of the email. The WebMail V12 platform will automatically convert those links into clickable thumbnails once the “Send” button is clicked. Email recipients (i.e. your friends) will then simply scroll to the bottom of the email to view and play the video you shared.

Mail2World recognizes that you view, share and upload videos regularly as part of your digital life. This feature makes it even easier to share and watch videos without having to leave your inbox. The added convenience enables you to get through your messages more efficiently, and while staying in touch with your friends and family. Video Preview is one of the many highly-sought features that improve your email experience. Stay tuned for more!

Tuesday, May 16, 2017

Over the past few years, there has been a growing sentiment that “email is dead” as a communication tool, having fallen victim to constantly improving technological alternatives such as social media, texting and instant messaging. Well, we’re here to prove to you that these claims are unfounded. In fact, email is thriving and will continue to do so for many years to come.

So how can we boast this claim? Well, here are a few reasons why we can confidently say, “Email is here to stay.” Take a look:

Email is UniversalThere are more than 3.3 billion active email addresses currently because anyone can get an email address. In fact, most people have multiple email accounts, used for things such as: work, family and more just to name a few examples. Email is universal because of how easy it is to get an email address.

Email is not Platform Specific Email is a standard Internet technology. As long as you have an email address, anyone can send and receive email. It doesn’t matter if one person has a Gmail account and the other person has a Yahoo one; they can still email each other without any obstacles. With social media services, on the other hand, you would need to be on the same platform in order to communicate. So if you were on Facebook, you could only message another person on Facebook. You couldn’t message a person from Facebook who only had a Twitter account, for example. This cross platform functionality is another reason why email is so widely adopted and used.

Email is the Backbone of Other ServicesMost, if not all online services, require an email address. Using any online service, such as shopping on Amazon, chatting on Skype or liking a post on Facebook, requires an email address as part of the account registration process. Because it’s not possible for anyone to have the same email address, your email address is your “identification” or “key” to your identity and life online. For these reasons, having a valid email address is a critical part of online activity, even if you’re not sending mail.

Email Can Share More InformationLet’s face it – texting and sharing are great tools, but you can send more information through email than any social media platform. Using email, you can compose long and detailed messages, and attach accompanying files to any message recipient. With text messaging, you are restricted to only 106 characters per message and are subject to additional service provider fees depending on where the recipient is located. In the same way, messages composed and sent on social media platforms also have a character limit, and attachments are restricted to specific video formats, photo formats and sharable links. For example, Facebook has a 5000-character limit, no text formatting functionality and limited video uploading formats. Twitter is even more restrictive, allowing users only 140 characters. Conversely, email has virtually no limitations when it comes to composing, attaching and sharing.

Email is Time-TestedEmail has been around since 1972, and continues to grow year after year. According to Radicati Group, an email market research firm, in 2017, the number of worldwide email users will top 3.7 billion. Social media is a more recent phenomenon having come into existence in 1997, and while useful, has yet to become ingrained in every part of a user’s online activity. As you can see, Email is an essential foundation for all the things we do on the Internet – staying in touch, sharing, shopping and more!

Tuesday, November 22, 2016

Many of us think cybercriminals are masterminds who execute futuristic computer attacks to steal millions of dollars. The truth is, they are simply scam artists trying to steal from unsuspecting Internet users like you and me. One of their favorite techniques is called “phishing.”

Phishing is a form of digital fraud by which the attacker tries to trick you into giving them your personal information. Usually attackers use emails or phone calls to impersonate individuals or businesses you recognize, or have a relationship with, such as banks or Internet Service Providers. Phishing attacks can cost a company millions of dollars. For regular folks, it could mean the loss of one’s entire life savings. according to Wombat Security’s 2016 State of the Phish report, 85% of organizations have suffered from a phishing attack.

Phishing attacks also are rampant among individual users. Sadly, 97% of people around the world cannot identify a phishing email. Even more frightening is the fact that 30% of all phishing emails are made to look so authentic that many people unknowingly open them. This is why companies and consumers must be diligent about protecting themselves from these scams. To arm you against phishing attacks, we’ve outlined some of the most commonly used tactics and ways to protect yourself:

Five Ways to Identify and Protect Yourself from Phishing Attacks

Don’t automatically trust the name displayed. Just because your email says it’s from your bank or grandmother, doesn’t mean that it is. Don’t always trust the name displayed in the “FROM” field of a new email you receive. A favorite tactic among phishers is to mask the display name of an email the name of somebody in your contacts. This tactic is known as spoofing. For example, if a fraudster wanted to impersonate your bank, the displayed name would read “your bank.” You can avoid this trap by taking your mouse and hovering over the displayed name to view the full email address If the email address doesn’t match the name, it’s a good bet that it came from a fraudster. If it is a phishing attack, the email should be deleted and reported as spam immediately. Also, be sure you have spam protection enabled.

Be on the lookout for non-personal salutations.If the email’s opening line begins with a vague greeting, such as, “Dear valued customer,” it’s a good sign that it came from a scammer. Legitimate businesses that have a relationship with you will have your contact information, and will usually address you by your first and/or last name.

Look but don’t click on suspicious links.Fraudsters love to embed malicious links in the text of an email. If you have received and opened an email with a suspicious looking link, we have an easy way to confirm that the link is legitimate. Simply hover over the link and a preview showing the first few lines of text and images from that site. If the link doesn’t match the site preview, it is highly probable that site is from a fraudster. Don’t click on the link and delete the email. Fraudulent links will lead you to an alternate site or an online advertisement -- all of which may contain malicious malware.

Look out for frequent spelling errors.Spelling errors in an email subject line or the body of an email is a dead giveaway that the message is from a phishing scammer trying to get your information. If you see frequent spelling errors, anywhere in the subject line or email body, delete the email or confirm who it came from first before responding to it or downloading anything from it.

Look but don’t download suspicious attachments.A common practice of email phishing is to include attachment viruses and malware that can damage files on your computer, steal private information and even spy on you without your knowledge. You can easily spot this by looking at the file extension such as .bat, .btm, exe or m4k. If you don’t recognize those extensions, the attachment may have come from a scammer and the email should be evaluated using the other factors mentioned in this post.

These tips are just a few ways you can protect yourself from phishing scams. Keep in mind that new tactics to scam people are always being developed. You’ll need to keep your mind’s fraud sensor turned all the way up every time you get an email you weren’t expecting. By following these simple tips, you can save yourself a lot of time and money from these scams.

Tuesday, April 12, 2016

Last month, Mail2World announced the release of WebMail V12, an online communications hub that makes digital communication a breeze. We’re thrilled with the tremendous feedback we’ve received about the new V12. Over the next few weeks, we will highlight a key feature or application in v12 to give our users a closer look at how they can benefit from the new platform.

Today, we want to spotlight one of the features we’re particularly excited about -- Social Sharing.

WebMail v12 is integrated with 10+ social and video mapping platforms, including Facebook, Twitter, Box.com, Dropbox and more, making it easy to share content. Simply click on the social share button at the bottom of the composer, select and log into the social network that contains the content you want to share.

The Social Sharing tool allows you to log into one or all of your social accounts without ever leaving your inbox. The best part is, you can share photos or videos with your email contacts – even if they don’t have a social media account. In addition, it allows you to share various types of content from social media sites, including photos from Facebook and Twitter, to documents on cloud storage sites, such as Dropbox and OneDrive.

Sharing on Social Media Sites (i.e. FB, Twitter, Instagram, etc.)

Click on the share icon at the bottom of the compose screen and a pop-up window will appear asking for your social account credentials. Once you’ve logged in and the credentials are approved, you’ll be able to share photos which appear as links in an email. Be sure your photo’s privacy settings are set to “public” in the social network’s settings where the photo is being hosted. The email recipient will be able to see the photo you’ve shared even if he or she is not a part of any social network.

Sharing content from Cloud Accounts (i.e. Dropbox, One Drive, etc.)

With the popularity of digital photos, most people back up photos in the cloud to ensure images never get lost. Although WebMail v12 comes with its own cloud storage in its Drive application, we know that many people also have accounts with other providers. That’s why we’ve made it possible for you to share photos, documents and other files from other cloud accounts, such as Dropbox, Box, and OneDrive.

Sharing content from Cloud accounts is a similar process to sharing from social media sites. Simply click on the Social Share tool and login to your Cloud account. Once the credentials are approved, you’ll be able to share files, which appear as links, with your email contacts. Although the links will direct users to a download page from the cloud storage site, the recipient is not required to have an account.

Mail2World is thrilled about the social sharing tool because it brings all your digital communication together in one place, further allowing you to expand your network of friends, business associates and more. With Social Sharing You Can:

Share content with a wider network of people, even if those recipients aren’t part of any social network. All you need is an email address!

Forget size limits on attachments–The Social Sharing feature doesn’t require attaching any files. You never have to worry about exceeding limits again.

Control what and when content is shared– You decide who has access to your content. If you decide you no longer want to share content, simply login to the social network and set that content as private.

Skip (or bypass) downloading before sharing – With Social Sharing, there’s no need to download content to share, simply send the link.

Mail2World is one of the few companies that integrates multiple social networks into its email platform. We’re excited about the social sharing feature within V12 and look forward to hearing your feedback. In the coming months, we’ll spotlight more applications within V12 to give you an in-depth look to help you get the most from this platform. Stay tuned!

Tuesday, March 08, 2016

Last week, Mail2World announced WebMail V12, a highly-sophisticated online communications hub featuring four core applications – Email, Contacts, Calendar and Drive. Built using the latest Web technology including AJAX, HTML5 and CSS3, V12 offers a wide array of features to help users manage their online communications.

So why are we so excited about V12? Let’s take a closer look:

All-in-One Communications Hub.

Webmail

The V12 interface is clean and streamlined, with four core applications that are designed to work seamlessly together. Want to send an email? No problem. V12 comes with an advanced Rich Text Editor, dynamic folders structure and language preferences, making email communication simple and easy. You can set rules and filters; star messages; and even have draft emails saved automatically. Email is also connected with the Contacts application, so you have your online rolodex at your fingertips. The V12 email composer has an auto-complete feature that automatically populates the address fields with recipients from your contacts list when you begin typing.

Contacts

As a core application in V12, Contacts comes with easy-to-use tools to help you manage your personal and business contacts. In addition to the contemporary design, Contacts makes it easy to add new contacts and contact groups. You can also share contacts in many online formats such as vCard, csv and XML.

Calendar

Life is busy and keeping track of schedules can be challenging. That’s why V12 comes with a robust online Calendar system. Calendar makes it easy to schedule appointments, meetings and tasks for both business and personal purposes. In addition to scheduling activities, you can also set event reminders and even create tasks associated with any particular activity or event. This core feature makes managing a busy schedule or scheduling a lunch date a breeze.

Drive (Cloud Storage)

Drive, V12’s Cloud Storage application, is an important part of the WebMail V12 platform. Sharing and backing up photos, videos and files is an essential part of digital communication. Use Drive to store and share large files (i.e. photos, videos and documents) with people anywhere in the world

One of the best features within Drive is the advanced Photo Editor, that features professional-level tools such as blur, sharpen, grayscale, red-eye removal, image cropping and color correction. Zoom in/out and out of photos; rotate images horizontally and vertically – all from within your email account. The best part is, you can upload and manipulate images in multiple formats, including anything from traditional .JPG to PNG!

Social Media Integration

Finally, V12 helps you stay connected. The new platform is integrated with a variety of social, video and map platforms, making it easy for you to share photos, music and videos with friends on social networks such as Facebook, Twitter, Google Maps, and others. In addition, new social media platforms will be added in the future!

Stay Tuned

We’re excited about V12 and look forward to hearing your feedback. In the coming months, we’ll spotlight each of the applications within V12 to give you an in-depth look at all the great features within the platform. Stay tuned.

Tuesday, January 05, 2016

Happy New Year! We are thrilled to begin a new year and look forward to the exciting opportunities ahead.

If you been following our Blog for some time, you’ll know that we introduced our MobileSync mobile application for the Andriod and iOS platforms. By now, we’re hoping that many of y ou have downloaded the app and are already using it on a daily basis.

We’re pleased to announce that we recently added a new feature enhancement that makes viewing items on your mobile device even better. The application’s latest enhancement is the zoom in/out function. This feature allows you to employ touch hand gestures to expand the viewing areas on mobile devices, and get a closer look at message contents, folders and images. In addition, the feature takes full advantage of each platform’s touch technology.

The Zoom In/Out enhancement can easily be used to magnify what you are seeing. For a detailed, close-up view, simply expand your fingers while touching the screen. To return to normal viewing, simply close your fingers together still while touching the screen. This can be useful in a plethora of applications, such as reading messages; viewing photos and attachments; and opening and reading documents or PDFs. These are just a few examples of how the Zoom In/Out enhancements can be used to improve your user experience.

The Zoom In/Out enhancements is of the many enhancements available on Mail2World’s MobileSync smartphone applications. If you haven’t tried it yet, we invite you to try our mobile app. The app can be downloaded for free on Google Play and at the Apple AppStore.

Tuesday, November 24, 2015

Ever wonder why you don’t get responses to support email as fast as you expect? It’s understandable. No one likes to wait. We live in an in an instant gratification world, and when we want information, we want it now. So when we are forced to wait for a response or resolution to a problem, we often get frustrated.

In an effort to help you get the fastest response possible from our Support Team, we’ve outlined some of the most common reasons delays occur, and the items to include in your support email request to help us get you up and running again. Here goes!

Reasons You Experience a Delay

The Support Team Doesn’t Have an Email Address to Reach You

The number one reason our Support Team doesn’t respond in a timely manner is that they can’t reach you! The Support Team needs an email address where they can reach you – not the email address of the account experiencing problems -- but an alternate. Nine out of 10 times, people don’t leave an email address.

They don’t have a clear understanding of the problem. In order to properly investigate, the Support Team needs to understand what the issue is.

To ensure you get the fastest turnaround possible, here are four items that should be included in your support request:

4 Things to Include in th e Support Form

An Alternate Email Address As mentioned above, the number one reason our Support Team doesn’t respond to support requests in a timely manner is that they can’t reach you! Always indicate the affected email and an alternate one for correspondence.

A Detailed Description of the ProblemPlease include a detailed description of the problem. Be sure to include any error messages, screenshots, message headers, etc. that might be helpful in helping us to identify the problem.

Identify the WebMail Application Affected (i.e. Email, Contacts, Calendar, Drive) Knowing what application you were using when the error occurred will enable the support team to isolate the problem and focus on testing that specific application. (i.e. Webmail, Address book or Calendar). For example, if the issue occurs when adding a contact to the address book, the Support Team can test various solutions within that specific area. Ignoring other areas that are functioning properly will expedite the resolution process.

The Email Client You are Using (Webmail or other External Client)Even the email client you are using can play a part in errors. Be sure to indicate whether you are using Webmail through a browser or through an external mail client, like Outlook. This information will help the team replicate the exact environment where your issue occurred, reducing the time they spend trying to replicate it. If you are using a browser, the same principal applies: indicate the brand name for the browser you are using. To find the name and version, simply click on the Help Menu and select “About.”

Email is a very important communication tool and we know how frustrating it is when systems don’t work properly. That’s why we’ve developed this Support Requests Tip Sheet. Our goal is to provide you with excellent service, and these tips ensure we can respond to your requests as quickly as possible. Best,

Wednesday, March 13, 2013

It’s been an exciting time here at Mail2World in preparation
for the launch of our latest product. Announcing OutlookSync, a downloadable
plug-in that allows users to synchronize their Mail2World powered Webmail’s
contacts and calendar with their Outlook email client and vice-versa.

This plug-in is extremely versatile for those of you that
use Outlook as your primary email manager at home, utilize Webmail at work, or
when traveling. OutlookSync ensures that your information is synced regardless
of the platform you are currently using. What makes this plug-in unique is that users
have the capability of scheduling sync. Through the scheduling feature users
can feel confident that their information will automatically sync at set intervals.
OutlookSync essentially eliminates the tedious task of updating your Contacts and
Calendar separately.

Other OutlookSync features
include:

Two-way Sync - Making
it simple to sync changes between online contacts, calendars, notes and tasks
and Outlook in both directions.

One-way Sync - An
option to copy changes from online services to Outlook and vice versa.

Flexible Sync - User
can sync Outlook at any time either manually or by scheduling it automatically.

Friday, February 01, 2013

We are so excited here at Mail2World, we will be attending
the 2013 Parallels Summit on February
4 – 6, 2013 in Las Vegas, Nevada. The Mail2World booth will be located
in the main exhibit hall, booth number 508. This year, Mail2World will showcase
its business email and other communications services. So if you are in Vegas,
stop by our booth and say hello!

The Parallels
Summit is a great opportunity for Parallel partners (like us) to showcase how
they implement Parallels technology and network with other industry leaders. This
year, the 2013 Parallels summit will host over 1,200 industry influencers from
around the world. We are looking forward to meeting with industry
leaders and key decision makers to discuss new trends and how to utilize
Parallels technology to better serve our customers.

Mail2World will be promoting its Business Email solution,
along with added services such as Mobile
SyncML and Smartphone
CloudSync, a fully branded application that provides automatic two-way sync
and backup of all smartphone content including email, contacts, calendar, SMS,
MMS, music, videos, photos, documents and applications.

Here at the office, we are all sharing in the excitement and
preparation for the. We even have some new swag to give away. Come visit us at
the Parallels summit—Vegas baby!

Wednesday, November 07, 2012

Here at Mail2World, we like to ensure our customers have
access to their accounts through any device they wish including the popular iOS
devices. Our support staff wanted us to
share a common issue with setting up POP3/IMAP access through the Mail
application on the iPhone. The iPhone defaults to secure settings and times out
after 15 minutes of not being able to connect. After the 15 minutes, a Pop-up
message will appear saying, “Cannot Connect Using SSL. Do you want to try
setting up the account without SSL?” Please see the image below.

To resolve the issue, please select Yes.

The key is to be patient. Don’t become frustrated by the
iPhone’s temporary lack of responsiveness. After you have inputted the host names,
usernames, passwords, and clicked the save button be sure to wait until you
receive the above message. Click yes and wait for the iPhone to accept all the
non-SSL settings.

Once again, the key to a successful iPhone setup is patience.
Happy emailing everyone!

My Other Accounts

More About Mail2World

Mail2World is a world-class email hosting provider. We offer business email, mobile email, reseller email hosting, and private-label email services. With the richest feature set in the industry, Mail2World's customer base includes hundreds of reputable brands and prominent organizations from around the world, including publicity-traded corporations, telecom carriers, mobile operators, and some of the most-recognized universities and online social portals. Solutions include business email, mobile email, reseller email hosting, email security, email encryption and FailSafe Protection.