Thursday, August 19, 2010

How I loath me some paperwork. This has to be my pet peeve. How is it possible that utility companies, apartment agencies, banks, etc. etc. can be so over-the-top...what's the word I want?...idiotic, slow, backwards, unbelievably challenged...so bad at their business?? I know we all have had to deal with credit cards not changing your mailing address to the updated, current address you submitted online even after receiving an email confirmation that it was changed or how about when you schedule a time for the cable guy to come and connect your internet, but somehow that paperwork fell through and he never shows up.

I think I could handle this happening once or twice, but when it is coming at you from all directions and from multiple countries...it seriously makes me want to rip my hair out. If I am bald the next time you see me, you will know why.

I thought once the movers had packaged up all our things to ship, our bags had been packed, all cancellation letters had been sent, the apartment had been walked through, and I had boarded the plane to come home, that my Swiss life would pretty much be over besides a few last bills. If only that had been the truth.

We are still dealing with Josh's PENSION not getting paid out to us. Nice of them to notify us that they were missing one final piece of paperwork for the process to go through. I hope you can feel my sarcasm slapping you in the face right now. No one mentioned anything, at any point, until Josh had to track someone down at his old job. And, they were like...hmmm, I wonder why that hadn't gone through??

Then our SECURITY DEPOSIT on the apartment (which was two months of rent -- that could buy you a car) is still in limbo. We had been told that since we didn't owe any money for damages it would be very straight-forward process and the deposit would be refunded in just a few days. It has now been a month. It ended up that we needed to sign a piece of paper at the walk through (which we were told we didn't need to sign) before the deposit could be issued. Oh, and you have to love that everything has to be mailed, not faxed, not scanned and emailed, but snail mailed.

And, all those registered cancellation letters that were sent to the utility companies and then the response letters stating that the service would be cancelled...ugh...well, the cancellation department must not physically talk to the billing department.

And...what exactly would you say you do here?? (best movie ever!)

Now add to the pile that our UBS bank account had to be closed within one month of our moving back to the States. All of this just makes for one big, never-ending headache.

Is anyone feeling my pain? I haven't even talked about the idiocracy happening on this side of the pond. It's the same amount of b.s. You buy a car, but the plates can't get shipped to you in time before the dealer plate expires. The insurance company hasn't received the change of insurance document (that was of course sent) and now they think there is a lapse in coverage. The cell phone service charges you $600 bucks for phones you never received and $300 bucks for service you never used. It is all just so overwhelming and unnecessary.

9 comments:

Did you not get the memo? There are black holes everywhere that things fall into and are never heard from again - things like 1 sock from every pair, loose change, and apparently ALL of your paperwork.