I am moving and I want to do a self-install at my new location (obviously with the exact same services). I have already confirm via Xfinity chat that the new building and unit are Xfinity-wired (even for my gigabit); I did this confirm a month ago before I signed my lease.
Where can I go online to set up a self-install? The 'moving services' page only has a technician installation, which is not necessary for my case.
Thanks
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I'm also having this issue (can't upgrade to gigabit internet when logged in). Further, I can only see gigabit service at my address (when not logged in) without any option to add TV (either as a bundle, or separately, as doing the latter clears the shopping cart).
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