Interactions with families and kids can be funAlways new merchandise to learn aboutTraining provided for products

Cons

Opportunities for advancement in management only if you relocateLow salary pay and no bonus structure for Assistant ManagersManagement training occurs outside of store you are hired to workMeeting expectations of corporate office in high customer service are nearly impossible with limited staff, large stores and strict payroll constraintsHourly associates are paid minimum wage and turnover is high

Advice to ManagementAdvice

Better incentive plan for entire management teamSpend time in stores to see how difficult they are to run on a day to day basisOffer contests or competitions to keep spirits high and teams engagedHigher discounts for store associates (different tiers of management vs associates)

Former Employee - Merchandise Planning and Allocation Business Analyst in Wayne, NJ

Former Employee - Merchandise Planning and Allocation Business Analyst in Wayne, NJ

I worked at Toys ''R'' Us full-time (more than a year)

Pros

-Some friendly co-workers.-Scenic suburban campus.-Working for a toy company.-Training program.-Working with many national toy vendors.

Cons

-Several backstabbing employees and managers.-Gossiping and rumors going around daily, which can make work distracting.-Management promotes some questionable people who seem to have been favored from day one and lets go of some talented people for no good reason.-Store discount of only 10%.-Workload constantly increases and firedrills happen almost daily.-Analysts are forcefully encouraged to take on projects that add to the almost impossible workload, otherwise they are looked down upon or not considered for promotion..-Some managers are extremely demanding and unreasonable and will throw you under the bus if they feel threatened by their analysts' performance.-Contradicting performance reviews.-Widespread layoffs after unfavorable annual results are reported.-Very high turnover rate for analysts, hence the training program twice a year with new hires.

Advice to ManagementAdvice

Make sure candidates who are being promoted to management are equipped with the proper people skills before promotion. Although many of the planning managers are really great people with good management skills, there are more than a handful who drive out their analysts with improper and unprofessional treatment. Also, stop laying off large groups of employees every year. Find other ways to cut costs and produce more favorable sales results through innovation; letting go of good employees is not the answer.