topic Re: Personal Address Book in Websites & Telstra 24x7 My Accounthttps://crowdsupport.telstra.com.au/t5/websites-telstra-24x7-my-account/personal-address-book/m-p/833291#M7625
<P>Persistence pays off ...</P><P>&nbsp;</P><P>from "My Account" (landline) &gt;&gt; under "Home Phone" click on "Recent charges"</P><P>&nbsp;</P><P>then on the "Home phone &gt; Recent charges" webpage &gt;&gt; select</P><P>"Recent charges breakdown" &gt;&gt; "View details"</P><P>&nbsp;</P><P>which gets you to the "My Account ... Recent Activity" webpage</P><P>&nbsp;</P><P>then hover mouse pointer over "Manage My Online Bill" in the left pane under "Online Billing" and&nbsp;select</P><P>&nbsp;</P><P>"Allocate Names to Numbers" ... NOT very self-explanatory, I know!!</P><P>&nbsp;</P><P>BUT this new screen now provides the necessary "tick box" listing of all entries in the current Personal Address Book ... AND provides the necessary action selection called:</P><P>"Delete Selected Contact(s)".</P><P>&nbsp;</P><P>Well, thank you to all, including Big_Dan who reflected on my max'd out 1,000 entry PAB question which is now answered for anyone else who might have reached the same (previous) impasse ... phew!!</P><P>&nbsp;</P><P>&nbsp;</P>Sat, 10 Aug 2019 10:37:54 GMTReno302019-08-10T10:37:54ZPersonal Address Bookhttps://crowdsupport.telstra.com.au/t5/websites-telstra-24x7-my-account/personal-address-book/m-p/832819#M7615
<P>How do I delete the some of the stored 1,000&nbsp;phone numbers (maximum limit) which I have personalised with names in my&nbsp;Personal Address Book ... accessed via My Account login and "view detail of recent charges" for my home landline.</P>Tue, 06 Aug 2019 10:29:02 GMThttps://crowdsupport.telstra.com.au/t5/websites-telstra-24x7-my-account/personal-address-book/m-p/832819#M7615Reno302019-08-06T10:29:02ZRe: Personal Address Bookhttps://crowdsupport.telstra.com.au/t5/websites-telstra-24x7-my-account/personal-address-book/m-p/832855#M7616
<P>Hi Reno30, welcome to CrowdSupport.</P>
<P>&nbsp;</P>
<P>I don't use my landline so that functionality may not be visible to me, but if it appears like a Contacts list or an address book does in a webmail type set up, there's usually a check box next to each record, with a master check box at the top allowing you to select all; then you can de-select the ones you don't wish to delete. With that done, there should be a delete button somewhere.</P>
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<P>I'm sincerely hoping that a member of the community can jump in with some more help!</P>Wed, 07 Aug 2019 03:16:11 GMThttps://crowdsupport.telstra.com.au/t5/websites-telstra-24x7-my-account/personal-address-book/m-p/832855#M7616Big_Dan2019-08-07T03:16:11ZRe: Personal Address Bookhttps://crowdsupport.telstra.com.au/t5/websites-telstra-24x7-my-account/personal-address-book/m-p/832883#M7617
<P>Oops, as a newbie, I tried to uncheck the "Accepted Solution" box ... but did not go as I as I hoped.&nbsp; Soooo now I need someone to tell me how to "unaccept" Big_Dan's response as this is not how PB's work for my Landline MyAccount problem.</P><P>&nbsp;</P><P>Thanks Big_Dan for your response, however, PAB's do not provide those type of editing tools.&nbsp; There seems to be only "add contact" and "edit contact" but no option to bring up the whole 1,000 names/nos to permit deletions.</P>Wed, 07 Aug 2019 08:17:24 GMThttps://crowdsupport.telstra.com.au/t5/websites-telstra-24x7-my-account/personal-address-book/m-p/832883#M7617Reno302019-08-07T08:17:24ZRe: Personal Address Bookhttps://crowdsupport.telstra.com.au/t5/websites-telstra-24x7-my-account/personal-address-book/m-p/832884#M7618
<P>Oh well ... not such a newbie after all.&nbsp; At least I managed to&nbsp;"unaccept" Big_Dan's response as this is not how PB's work for my Landline MyAccount problem.</P>Wed, 07 Aug 2019 08:19:36 GMThttps://crowdsupport.telstra.com.au/t5/websites-telstra-24x7-my-account/personal-address-book/m-p/832884#M7618Reno302019-08-07T08:19:36ZRe: Personal Address Bookhttps://crowdsupport.telstra.com.au/t5/websites-telstra-24x7-my-account/personal-address-book/m-p/833291#M7625
<P>Persistence pays off ...</P><P>&nbsp;</P><P>from "My Account" (landline) &gt;&gt; under "Home Phone" click on "Recent charges"</P><P>&nbsp;</P><P>then on the "Home phone &gt; Recent charges" webpage &gt;&gt; select</P><P>"Recent charges breakdown" &gt;&gt; "View details"</P><P>&nbsp;</P><P>which gets you to the "My Account ... Recent Activity" webpage</P><P>&nbsp;</P><P>then hover mouse pointer over "Manage My Online Bill" in the left pane under "Online Billing" and&nbsp;select</P><P>&nbsp;</P><P>"Allocate Names to Numbers" ... NOT very self-explanatory, I know!!</P><P>&nbsp;</P><P>BUT this new screen now provides the necessary "tick box" listing of all entries in the current Personal Address Book ... AND provides the necessary action selection called:</P><P>"Delete Selected Contact(s)".</P><P>&nbsp;</P><P>Well, thank you to all, including Big_Dan who reflected on my max'd out 1,000 entry PAB question which is now answered for anyone else who might have reached the same (previous) impasse ... phew!!</P><P>&nbsp;</P><P>&nbsp;</P>Sat, 10 Aug 2019 10:37:54 GMThttps://crowdsupport.telstra.com.au/t5/websites-telstra-24x7-my-account/personal-address-book/m-p/833291#M7625Reno302019-08-10T10:37:54Z