I've bought Ecco shoes for over 10 years and have had no issues and have been quite satisfied with my shoes. Then I bought a new pair that the soles just disintegrated. After doing some research it appears that this is a known issue with some of Ecco's shoes. I sent the pair of shoes in to their service center free of charge. They sent me a $200 gift card for replacement. I was really surprised at how professional and quick Ecco was to get things right. I now have another pair of the same shoes and I'm hoping that these do not fall apart like the other pair. Overall I'm happy with the way Ecco took care of the situation and I love Ecco shoes because of the style and comfort. I've never owned any other shoes that I can stand all day and still not be tired.

These are excellent! I sell cars so I am on my feet 85% of my day and there is not a better shoe to do this in. My first pair of Eccos lasted 2 years and they're still usable!

When this pair arrived, it had a slight issue with the sole glue not being completely stuck and make a little sticky sound when walking. I contacted Ecco and exchange for a new pair was effortless. Awesome customer service.

Great company, great product, very very comfortable! I'm a bigger guy 5'10" 240 lbs and these support great!

They complement my suites with its streamline polished look perfectly. They feel incredibly soft and provide me with the comfort to last consecutive 8-hr work days. They honestly look a lot better in person than they did online.

Surprisingly, they have more arch support than I thought. I would strongly recommend these dress shoes.

The shoes hurt my little toe. Ecco's return policy was good. I expected a battle in returning them, and was prepared never to buy Ecco products again if they gave me a hard time on the return, but Ecco came through and refunded my payment. Therefore I may buy another style of Ecco shoes.