FAQ

Yes, we can. Triple occupancy is only available at Scenic Twin Room with two beds and one extra bed.

Do you have an extra bed? How much is the cost?

Yes, we have.
Extra bed (90cm) is available at JPY 2,376 and triple rooms are only available in the Scenic Twin Room.

*Please note that we have limited number of extra beds and must be requested in advance and cannot be guaranteed.

What is your Child Policy?

We do not charge for children under 12 years old when sharing a room with adults and using the existing bedding.

Baby bed (115×60cm) is complimentary on request.
*Available for children under 1 year old.
*Please note that we have limited number of baby beds and must be requested in advance and cannot be guaranteed.

Do you have connecting rooms?

We have some connecting rooms but not all categories and very limited. You can be requested; however we cannot guarantee and are subject to availability upon request.

Can I check-in earlier?

Unfortunately, we cannot.
Our check- in time is 2:00 p.m.
If you arrive earlier, we are pleased to keep your luggage at our Front Desk. Please ask our staff. This service is complimentary.

What is your policy on early check-in?

It is based on the availability upon arrival.
Please check our early check-in policy below;

Early Check-In with Guarantee. The previous night must be booked to confirm your early check-in on the day of arrival. One night charge will be required. Please let us know if this arrangement is required.