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Having arrived into the City around lunchtime we decided to drop our bag off and go into Perth until check-in at 3.00. On presenting at the Reception we were greeted by such friendly and welcoming staff and offered a choice of a couple of different...More

Thank Roslyn C

Response from PanPacificPerthGM, General Manager at Pan Pacific PerthResponded 13 April 2017

Dear Roslyn,
We are thrilled to read that you found our hotel to be well located within Perth and enjoyed a refreshing stay; our team takes great pride in looking after the needs of our guests in a friendly and attentive manner and we pleased...More

really friendly staff, very comfy beds. highly recommend the buffet breakfast, lots of options there. love how central the location was so so many great places to eat and drink like public house, halford bar, alfreds pizzeria, petitionMore

Review collected in partnership with Pan Pacific Hotels Group

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

1 Thank Mutiara H

Response from PanPacificPerthGM, General Manager at Pan Pacific PerthResponded 13 April 2017

Dear Mutiara,
Thank you for writing us a review following your recent stay.
As we aim to always provide a high level of signature service, we are delighted to hear that you had such a positive experience with our associates and were impressed our central...More

From the Porter, the maintenance staff, the restaurant, the food, the restaurant staff, our room, the view, the overall ambience, was just amazing! Prepare to feel special, you won't be disappointed! We will definitely return in the future!More

Review collected in partnership with Pan Pacific Hotels Group

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

1 Thank Sally F

Response from PanPacificPerthGM, General Manager at Pan Pacific PerthResponded 13 April 2017

Dear Sally,
We are thrilled that you enjoyed your stay and were impressed by every aspect of your stay. Our promise is to offer enriching and memorable experiences by providing the unmistakable Pacific touch and we are delighted that you were highly satisfied with our...More

Multiple occasions of poor customer service let down our stay at this otherwise decent hotel.
Firstly, on one day of a three day stay our room was not serviced despite us being out most of the day and having hung the "refresh" sign on our...More

Thank SCJasper

Response from PanPacificPerthGM, General Manager at Pan Pacific PerthResponded 12 April 2017

Dear Reviewer,
Thank you for taking your valuable time to write us a review.
As we always strive to meet and hopefully exceed the expectations of our guests, we regret to read that your experience did not meet your expectations or live up to our...More

I stayed 2 nights here, a large room on the 22 floor. Room was decorated in subtle colors, it was clean and spacious. Bed was comfortable - I slept like a baby, bathroom was neat and clean. It's a 20 min walk to the shopping...More

Thank FriedHoneyChicken

Response from PanPacificPerthGM, General Manager at Pan Pacific PerthResponded 12 April 2017

Dear Reviewer,
Thank you for taking the time to write us a review following your recent stay.
Our hotel is conveniently located close to Perth’s main retailing and entertainment districts with the added benefit of having Langley Park and the Swan River within walking. It...More

Hi! I really can’t help you because I never stopped at the lounge except the first day at the lounge ...
I ate in the room and I must say it was good food.
Good buffet at the restaurant tough...
Enjoy Perth ... it’s a... More

Hi! I really can’t help you because I never stopped at the lounge except the first day at the lounge ...
I ate in the room and I must say it was good food.
Good buffet at the restaurant tough...
Enjoy Perth ... it’s a really nice city.

Yes, they can the Concierge are super knowledgeable. Also, try the Tourist Office in the CBD they can book trips and also have free maps for walking tours. Perth's transport system is easy to navigate and will get you to... More

Yes, they can the Concierge are super knowledgeable. Also, try the Tourist Office in the CBD they can book trips and also have free maps for walking tours. Perth's transport system is easy to navigate and will get you to most places easily and the concierge can help you work out what you can do easily by yourself and what you need a guide for. For Perth Mint the tours are at certain times of the day so ask the concierge the timings before you head off there. Two mins walk from hotel.

Hi Lee-Ann,
We do have a car park right next to the hotel. It's $30/day/entry and $50 for valet parking. Should you have further questions, please do not hesitate to contact our reservations team.
Looking forward to... More

Hi Lee-Ann,
We do have a car park right next to the hotel. It's $30/day/entry and $50 for valet parking. Should you have further questions, please do not hesitate to contact our reservations team.
Looking forward to welcoming you!
Best regards,
General Manager