Forum upgrade – mobile view problems

Since our recent upgrade last month we are still having lots of problems with our mobile view.

It will be very helpful if people could keep us updated here as to the problems that they are having.

Thanks

MAJOR UPGRADE - March - SEE ANNOUNCEMENTS

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Re: Forum upgrade – mobile view problems

As per my thread in the bear garden, the mobile version gives a blank page.
Refreshing several times eventually loads the page, but links don't work.
Same on 3 different phones on different networks.
Tried disconnecting wifi in case it was that but nothing.

Re: Forum upgrade – mobile view problems

Yes I'm afraid the blank page problem is definitely us and we are aware of it and trying to sort it out.

MAJOR UPGRADE - March - SEE ANNOUNCEMENTS

Warning: I use dictation software. Beware of homophones!Have you read our dealing with customer services guide? Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. All attribution rights and moral rights in my copyright work are assertedAdvice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

Re: Forum upgrade – mobile view problems

Originally Posted by king12345

As per my thread in the bear garden, the mobile version gives a blank page.
Refreshing several times eventually loads the page, but links don't work.
Same on 3 different phones on different networks.
Tried disconnecting wifi in case it was that but nothing.

I've just followed up on your information that refreshing the white page can get it to display – and yes, you're absolutely right.

Not only that, if you refresh a displayed page off enough sometimes you can get it to produce a white page.

Thanks for this. I don't how it helps – but the more information we have about the problem the better.

MAJOR UPGRADE - March - SEE ANNOUNCEMENTS

Warning: I use dictation software. Beware of homophones!Have you read our dealing with customer services guide? Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. All attribution rights and moral rights in my copyright work are assertedAdvice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

Re: Forum upgrade – mobile view problems

I am having problems today logging in. Won't accept my user name ....I can't even few the forum as I'm getting blank page on my mobile ..I've had to re register with different user name but still getting same problems logging in ..

Re: Forum upgrade – mobile view problems

I haven't been able to access the mobile forum for several days. I get to the full version of the website, type in my name and password and then get either a screen with adverts with no forum threads at the bottom or a white screen. Clicking on the Redirect if your Browser doesn't connect you button makes no difference.

HB

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