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Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Mine already has english on it... turn it on, press EXIT button on the top to go to the main screen. Then press SETUP, hit DOWN button 4 times (until the 5th row is highlighted) then ENTER. The OSD (on screen display) language list is now open, the top one is ***, the second one is English. So hit DOWN button then ENTER.