10 Ways to Respond to Dementia Hallucinations in Seniors

Dementia can cause hallucinations

Dementia causes changes in the brain that may cause someone to hallucinate – see, hear, feel, or taste something that isn’t there. Their brain is distorting or misinterpreting the senses.

Even if it’s not real, the hallucination is very real to the person experiencing it. For example, if your older adult is seeing bugs crawling on the floor, nothing you say will convince them that the bugs don’t exist. Their brain is saying that the bugs are real.

Some hallucinations can be scary, but others might involve visions of ordinary people, situations, or objects from the past. Some may even be pleasant or happy.

What’s most important is to validate your older adult’s experience, respond to their feelings, and keep them safe.

We share 10 ways to respond when someone with dementia is experiencing hallucinations.

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10 ways to respond when someone is experiencing dementia hallucinations

1. Determine if a response is neededThe first step is to determine whether the hallucination is bothering your older adult.

If it’s pleasant, you might not want to respond or call attention to it. Just know and accept that it’s a dementia symptom and thankfully isn’t causing distress.

If the hallucination is upsetting them or causing them to do something unsafe, then it’s time to quickly step in to provide comfort and reassurance.

2. Stay calm and don’t argue or try to convince using logicWhen someone is having a dementia hallucination, it’s important to stay calm and avoid contradicting them. What they’re seeing is a dementia symptom and is very real to them.

Trying to explain that it isn’t real simply won’t work because of the damage that dementia has caused in their brain. In fact, knowing that you don’t believe them might make them even more upset and agitated.

If they’re calm enough to explain, it may also help to understand what they’re seeing. Listen carefully and try to pick up clues to what they’re seeing.

Keep in mind that dementia damage in the brain may affect their ability to use the correct words. For example, they could unintentionally say cabbages when they mean green cushions.

It helps to allow them to talk about what they’re seeing. Having you take them seriously and provide reassurance increases their feeling of safety and security.

Focus on being kind and responding to their feelings rather than to the hallucination itself.

If they’re scared, you could say “That sounds scary, I can see how upset you are.” Or if they’re happy, you might say, “How wonderful, I’m glad that makes you so happy.” Other possible responses could be, “It sounds like you’re worried,” or “I know this is scary for you.”

You don’t need to pretend that you can see or hear what they can, just be supportive and do what you can to relieve any fear or anxiety as if it was a real threat. For example, you could say ”I don’t hear or see anyone outside the window, but you seem worried. What can I do to help you feel safe?“

4. Check the environment and remove possible triggersOftentimes, dementia hallucinations can be triggered by things going on around your older adult. Their dementia brain can interpret sights and sounds differently, causing hallucinations.

To remove possible triggers, check their environment for background noise or visual stimulation that could cause a problem.

Things like a TV or radio could make them believe that strangers are in the house, what’s happening on TV is real, or that they’re hearing voices. Dim lighting could make shadowy corners a source of fear.

Reflections in shiny floors or windows when it’s dark outside and bright inside could make it seem like there are people in the house. Similarly, mirrors can be another source of fear or confusion.

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5. Offer simple answers and reassurancesWhen someone is having a dementia hallucination, don’t give long explanations about what’s happening. Trying to process what you’re saying may add to their distress.

Gently hugging them or patting their arm or shoulder may also provide the comfort and reassurance they need if they’re scared or stressed. Connecting with you may also be a welcome distraction from the hallucination.

Taking notes or keeping a dementia journal may help you discover that certain hallucinations happen at a certain time of day, before or after meals, or is related to a physical need like using the bathroom or being in pain.

Or, it could be something as simple as a change in daily routine that’s making them feel confused or disoriented and causing hallucinations.

Keeping a log or taking notes helps you look for solutions and ways to avoid the situations that may be triggering hallucinations.

7. Distract and redirectAnother effective technique is to distract your older adult from their hallucination.

Another way to distract is to direct their attention to you instead of the hallucination. If they’re hearing voices, try chatting with them. It’s harder to hear those voices if you’re now having a conversation with them.

If they’re seeing someone or something, get to eye level and try to make eye contact with them. If they’re occupied with looking at you, it could make the hallucination less intense or even fade away.

8. Get support to help you copeCaring for someone with dementia hallucinations is stressful. It can be a big help to know that you’re not alone in dealing with issues like this. Sharing your experience and getting advice and tips from others can make life easier.

9. Talk with the doctor to find out if there are medical causesYou may want to speak with your older adult’s doctor to find out if there could be a medical reason behind their hallucination. This wouldn’t change the way you respond, but may help to reduce or eliminate the behavior.

If your older adult recently started a new medication, it could be a negative side effect of the drug or an interaction with another medication. Immediately report any changes in their behavior to the doctor.

And if your older adult is having trouble with hearing or vision, that could easily explain them hearing or seeing things that aren’t there.

10. Contact the doctor immediately if their safety or yours is at riskIf your older adult is severely distressed by hallucinations and it causes them to hurt themselves or hurt you, contact the doctor immediately to get help.

For example, they may be hitting out to try to defend themselves against a perceived attacker, run away from something that scares them, or something else dangerous. These types of actions can easily lead to injury to them and you.

When you speak with the doctor, describe the symptoms, how often they happen, and if they’ve changed in intensity or frequency over time. It helps if you’ve kept a log or notes that could help the doctor get a clearer picture of what’s happening.

If other approaches aren’t working and there isn’t a medical condition that’s causing hallucinations, careful use of behavioral medication could improve the quality of life by reducing the intensity and frequency of hallucinations.