Privacy Policy Statement

This Privacy Policy is designed to help you understand what kind of information we collect in connection with our products and services and how we will process and use this information. In the course of providing you with products and services we will collect and process information that is commonly known as personal data.

Data ControllerThe Data Controller determines the processes and means of processing personal data, Concurrent Technologies Plc is a Data Controller, our registered address, company registration number and contact information is as follows:

Information you provide to us
We collect your personal data typically when you obtain and use our products and services, make enquiries, register for information or other services, request product information, submit a job application or when you respond to communications from us (such as questionnaires or surveys). The personal data you give us are items such as your name, postal address, telephone number, company name, IP address or e-mail address.

Cookies
A cookie is a piece of information that a website stores on your computer, mobile device or intelligent device. When accessing a website like ours, your browser sends the information back to our website to enable us to recognise you. Cookies allow web applications to respond to you as an individual. Web applications can tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences.We may also collect non-personally identifying data about your visit to our website. This data may include the web pages you browse and products and services viewed. This helps us to better manage and develop our sites, to provide you with a more enjoyable, customized service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.

We use Google Analytics to provide us with anonymized data on the use of our website.

For more information on cookies please see our Cookies Policy at www.gocct.com/cookies/
Why does the Company collect personal data?We collect data for the following reasons:

To comply with our legal, statutory and regulatory obligations

When it is necessary in connection with the performance of our contract with you or to take steps prior to entering into a contract with us

For our legitimate interests, or those of a third party, including keeping you up to date with news about the Company, our products, services and events as well as providing other information to you which we think you may find of interest

Where you have given your prior consent

To employ you, or consider you for employment

When we will disclose your information to others
We collect data for the following reasons:

You have given us permission to do so

We have a contract with you

We have legitimate interest in the normal course of business operations

To comply with the law

Who might the Company share your information with?
We may share your personal data with third parties, either because you have consented to allow us to do so, there is a legitimate interest in doing so or for legal reasons. For example, we may share your personal data with:

Where we store your personal data
We primarily store and process your personal data in the EU/European Economic Area (“EEA”). If we do transfer your personal data outside the EEA it will be because our data servers, agents or suppliers are based outside of the EEA.

Some examples of reasons your data may be processed outside of the EEA include:

Order fulfilment

Payment processing

Technical support services

E-mail services

If your personal data cannot be stored or processed within the EEA, we will:

Comply with data protection principles

Where possible, send your data to a country that is on the European Commission’s list of countries that provide adequate protections for the rights and freedoms of data subjects

Assess the adequacy of protections in other cases

How long will we keep your personal data?
We will keep your personal data:

For as long as required by the law

Until we no longer have a valid reason for keeping it

Until you request us to stop using it

We may hold the minimum amount of your personal data to ensure we comply with your requests to not use your personal data or comply with your right to be forgotten.

Your Rights
It may be necessary to transfer your personal information to our subsidiary Companies or our appointed agents located in countries outside of the EEA. This may happen where our servers, agents or suppliers are based outside of the EEA. The data protection and other laws of these countries may not be as comprehensive as those in the UK or the EU – in these instances we will take steps to ensure that your privacy rights are respected.

Legal right:

What the Company does to protect your rights:

To be informed

This Privacy Policy keeps you informed as to what we do with your personal data. We endeavour to be transparent about how we use your data.

To access

You have the right to access your information. Please contact our Data Protection Officer at dpo@cct.co.uk if you wish to access the personal data we hold about you.

To rectification

If the personal data the Company holds about you is inaccurate or not complete, you have the right to ask us to rectify it. We may need to verify the accuracy of the new data you provide to us. If that data has been passed to a third party, then we must also ask them to rectify the data. Please contact our Data Protection Officer if you need us to rectify your information: dpo@cct.co.uk.

To be forgotten

If you want the Company to erase your personal data and we do not have a legal reason to continue to process and hold it, please contact our Data Protection Officer: dpo@cct.co.uk.

To restrict processing

You have the right to ask us to restrict how we process your personal data. This means we are permitted to store the data but not further process it. We keep sufficient data to make sure we respect your request in the future. If you want us to restrict processing of your data, please contact our Data Protection Officer: dpo@cct.co.uk.

To data portability

The Company must allow you to obtain and reuse your personal data for your own purposes across services in a safe and secure way without this effecting the usability of your personal data. Please contact our Data Protection Officer if you want information on how to port your data elsewhere: dpo@cct.co.uk. This right only applies to personal data that you have provided to us as the Data Controller.

To object

You have the right to object to us processing your personal data even if it is based on our legitimate interests. If you wish to object please contact our Data Protection Officer: dpo@cct.co.uk.

To withdraw consent

If you have given the Company your consent to process your data but change your mind later, you have the right to withdraw your consent at any time, and we must stop processing your data. If you want to withdraw your consent, please contact our Data Protection Officer: dpo@cct.co.uk. If you withdraw your consent, we may not be able to provide certain products or services to you.

To complain

You have the right to complain to the Information Commissioner. You can do this by contacting the Information Commissioner’s Office directly. Full contact details including a helpline number can be found on the Information Commissioner’s Office website (www.ico.org.uk). This website has further information on your rights and our obligations.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Links to Other WebsitesOur website may contain links to and from websites of our channel partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites may have their own privacy policies and that we do not accept any responsibility or liability for any such policies. Please check these policies, where available, before you submit any personal data to these websites.

Children
Our website is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on this site or on other Concurrent Technologies Plc sites. If we become aware that we have inadvertently received personal data from a visitor under the age of thirteen, we will delete the information from our records.
Security
We place great importance on the security of all personal data associated with our employees, customers, registered users of our website and other contacts. We have security measures in place to protect against loss, misuse or alteration of personal data under our control.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Unfortunately, no transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, we cannot warrant the absolute security of any personal data you transmit to us online or to any other persons providing products or services online through our website. You are responsible for maintaining the security of your passwords in your possession and/or any account information in your control.
Glossary
“Legitimate interest” means the interest of our business in conducting and managing our business to enable us to give you the best product/service and the optimal and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by the law).

“Both ‘Legal rights/basis/reason’ and ‘the law’ means a legal, statutory or regulatory obligation that we are subject to.”

Changes to Our Privacy Policy
The Company may change this Policy from time to time in response to changes in applicable data protection and privacy legislation.

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