At a Chipotle Mexican Grill in Dallas, it wasn’t the food that customers found revolting – it was the sight of falling rats.

The rodents began raining down from the ceiling inside the chain’s eatery on North Market Street in the city’s West End, customers told a local NBC affiliate.

“If we would have been sitting at the table next to that it definitely would have fell on top of our food,” said Daniela Ornelas, who was eating lunch with her boyfriend.

“I just kept wondering what it was and I kept looking around until I looked at the floor, and I saw three rats, and I ran,” she added.

A widely shared video posted on Facebook shows one rat scurrying across the floor, one climbing a wall and a third limp on the ground.

“Rats fell from the ceiling,” customer Bahadir Han Koseli, who posted the video, wrote on Facebook. “That brought a quick end to lunch. Management didn’t do anything while we were there but apologize.”

Chipotle spokeswoman Quinn Kelsey said a small gap in the restaurant that is believed to be the vermin’s access point was being repaired.

“This is an extremely isolated and rare incident,” she said. “Certainly not anything we’d ever want our customers to encounter.”