How to Live Chat with an agent

Step 1. If you are on Digicel's network, click 'Connect with your Digicel ID' to log in automatically.

Step 2.On any screen in the app you can click on the small chat icon () in the bottom right corner. This will bring you to the Digicel pre-chat form. Fill in this form to begin chatting with a Customer Service Representative.

Step 3. You can also click on the Menu () in the top left hand corner and click on 'Contact Us'. You will be taken to the same page to fill out the Digicel pre-chat form. Fill in this form to begin chatting with a Customer Service Representative.

Please note: Screenshots are for the updated version of the app. Be sure to download the updated version for your phone today!