How do you ship in hot/cold weather?

Because of our sensitivity to the temperature variances that can occur during the summer and winter months, we generally ship Monday through Wednesday during periods of high heat (above 85°F) or extreme lows to ensure same week delivery.

We also have the ability to include gel packs to protect packages from heat spikes. We may, at times, contact customers to consult on overnight shipping or a holding the shipment back to ensure the integrity of their wines. You will receive an email confirmation and tracking number when your order has shipped. Please call Customer Service at (866) 367-9945 for specific shipping questions.

Can I change the delivery address on my order?

We can change the delivery address as long as your order has not been processed. Please contact us at (866) 367-9945 or customerservice@duckhorn.com as soon as possible on the day you place your order to request the change.

How will I know the best time to consume my wine?

It is difficult to suggest a particular wine's recommended aging due to individual palate preferences and variances in wine ageability by vintage. However, our winemakers have offered a general guideline by bottling, for each of our wines listed below:

Which stores carry your wines in my area?

When is the best time to visit (and do I need a reservation)?

Yes, you need a reservation if you want a guaranteed spot. If you do not make a reservation for a tasting appointment, you take the chance that we may be full and unable to accomodate you when you arrive.

The vineyards change with the seasons all throughout the year, so there are always new and interesting things to see and learn about no matter what time of year you visit. If planning a trip to Napa Valley we always encourage you to check out our events calendar to see if any of our planned festivities correspond with your arrival dates.