Ability to quickly learn and quantify new processes, define key objectives, and identify opportunities for improvement. Proven record of managing concurrent projects under stringent production deadlines.

Content Analysis:

Experience identifying, validating and documenting technical and procedural content and presenting appropriately for diverse audiences of varying aptitudes and backgrounds.

Web Management:

Creation and management of multiple internal and external sites. Ability to work effectively with internal stakeholders to identify pertinent information, efficient user interface and uniform presentation/voice.

SDLC:

Experience as business owner/SME on multiple systems launches overseeing various aspects throughout the life cycle including business requirements, dependencies, tradeoffs, data migration, bug identification, and testing.