I have never played with importing videos but now I have a Nikon D810, Macbook Pro, and the $50 per month subscription (forever a year at least) I decided to take the camera for a test and shoot some video. Everything was fine until I tried to import in either LR CC or PS CC ver 2015 and work with them. I get the dreaded media link error I see all over the internet. I am running OS X El Capitan and ALL updates are applied. I did try to even start quicktime 1st to see if having it running would help, I have rebooted, purged the cache. Heck I even uninstalled LR and reinstalled.

I went a little deeper and launched the task manager and watched as I tried to do an import and see the media link server launches but that is it. A look at the stats and all you see is the error count is very high.

I also loaded the image in Quicktime and o see if there was an issue with the video but the video plays perfect in quicktimet. This is clearly an Adobe problem but you cannot even call them as their phone service is down. I spent over an hour in online chat and finally got a guy who wanted to take remote control, even though I said yes lets do it something happened and the connection went dead.

Can anyone tell me how to fix this so I can do what I am trying to do, I am wasting so much time.

I already read that thread and the one thing I never see is the Adobe QT32 Server.exe ever pop up. it does appear the Dynamic link server is starting but does nothing. This error occurs in LR CC 2015, PS 2015, and Bridge. clearly a common problem across all Adobe Apps.

I made a test account with admin and PS 2015 actually worked, I did not get a dynamic link error in Lr 2015 but it just hung and never imported. Looks like I am at square one and have to follow that link you provided and totally reinstall everything to get this software working correctly. Now I have to decide if I want to spend that much time reinstalling and hacking after paying so much for the subscription or cut my losses and look for another solution. sure seems like a lot of work when you pay so much for a working product

I tried the clean routine you recommended and that did not work. I have been doing some more digging and discovered that there is a folder in /library/Application Support/dynamiclinkmediaserver/7.0 that there are no files in which makes sense as (as i understand it) in CC 2015 they are using version 8. The error when I try to do a video import error says

No where can I locate this folder, could it be hidden and I just cannot see it??