Rated 5 out of 5 by mpas yard hit
got the natural color...it wont fad in the sun...like my other did. quality great and size too. very pleased
May 17, 2012

Rated 5 out of 5 by deck1on 9' wood umbrella
Received it in 3 days....excellent appearance. Had a wood one from target and it lasted 5 years...then hurricane got it. I bought 2 metal and never liked the appearance, they lasted 3 years. This one is as good as the $80 one I bought 8 years ago....this time I will put it up in hurricane season.
July 6, 2012

Rated 5 out of 5 by orlandoplanner Market umbrellas
Easy setup...quality umbrella...got one red and one blue...as nice as any outdoor restaurant has for their patrons....would highly recommend these umbrellas.
April 18, 2013

Rated 5 out of 5 by KeyLargo Very Nice
I was very impressed with this umbrella. It was easy to put up and holds up great during winds.
May 15, 2013

Was this helpful?helpful0unhelpful0https://answers.improvementscatalog.com/answers/0048-en_us/product/391402/question/1414653/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=https%3A%2F%2Fanswers.improvementscatalog.com%2Fanswers%2F0048-en_us%2Fproduct%2F391402%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D1414653&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__

Answers

Thank you for your question.Improvements item # 391402 - 9' wood market umbrella comes together with the canopy and frame and is not or has not in the past been sold separately. Perhaps you purchased the Improvements item # 415328 - Deluxe 9' Replacement Umbrella Canopy? If this is the case, in order to use that replacement canopy, item # 416025 - 9' Deluxe Market Umbrella will have to be purchased and this item includes both the canopy and umbrella frame. It is a different umbrella altogether.

Was this helpful?helpful0unhelpful0https://answers.improvementscatalog.com/answers/0048-en_us/product/391402/answer/1252249/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=https%3A%2F%2Fanswers.improvementscatalog.com%2Fanswers%2F0048-en_us%2Fproduct%2F391402%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D1414653%26expandanswer%3D1252249&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__

Was this helpful?helpful0unhelpful0https://answers.improvementscatalog.com/answers/0048-en_us/product/391402/question/1501321/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=https%3A%2F%2Fanswers.improvementscatalog.com%2Fanswers%2F0048-en_us%2Fproduct%2F391402%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D1501321&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__

Answers

Thank you for your question.Improvements does not offer replacement parts for this umbrella. The other option would be to contact Customer Service and if the defect was not caused by the consumer and/or if you are within the returns/exchange guidelines they may be able to assist you further by providing you with a replacement umbrella.

Was this helpful?helpful0unhelpful0https://answers.improvementscatalog.com/answers/0048-en_us/product/391402/answer/1347174/undohelpfulness.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=https%3A%2F%2Fanswers.improvementscatalog.com%2Fanswers%2F0048-en_us%2Fproduct%2F391402%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D1501321%26expandanswer%3D1347174&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__