Content

This screen allows an administrator to transfer files and manage folders, just like an end user, but with some elevated privileges.

Folder Types

There are two types of folders:

Folder with permissions inherited from its parent folder - These folders are identified by a solid black folder icon.

These are "standard sub-folders"; folders that may have been created manually via any file transfer application or perhaps auto-created by a drag-and-drop during a recursive file and folder upload.

Folder with unique permissions vs. its parent folder - These folders are identified by a colored folder icon with a check mark. The color is dependent on your Branding settings.

We call these Workspaces because someone has been assigned specific permissions within it or because some other setting (email notifications or purge rules, for example) make it different than its parent.

Note: Workspace folders can only be deleted by an administrator or team manager and must be deleted via the Web App. This protects workspaces from being deleted (over any protocol) by a user with delete permission in the parent folder, thus preserving your important folders.

Browser Compatibility

The Web App is designed for modern web browsers that fully support HTML5, therefore no plugins are required. It uses a responsive framework, therefore it reshapes itself to fit any desktop or mobile screen resolution.

Navigation

Our Web App has some unique and powerful components:

Directory Tree - The directory tree aids overall navigation for those with access to multiple folders, such as site administrators.

Upload Queue - The upload queue has several benefits that are explained further in the Upload how-to below.

Action Icons - Action icons appear when hovering a file or sub-folder. They provide a simple way to take action on the item being hovered. The same actions are available by right-clicking the file or folder name.

Use the Action icon. Hover a file or folder to expose Action icons to the right of the file or folder name. Click the Download icon.

Use the Checkboxes. Tick the checkbox(es) next to the file(s) and folder name(s) you wish to download. Then click the Download button.

If you check off multiple files or folders (or just a single folder) for download, the resulting download will be a Zip file. This is the only way to preserve an entire recursive directory on download.

Most browsers will automatically save your files to your local Downloads folder. Other browsers may prompt you with a Save-as dialog.

Use the Upload Button. Click the Upload button. Select one or more files from your local file system (using shift or control keys). Click Open or Submit.

Use Drag and Drop*. Drag items from a local Explorer window into the open directory area or onto the special drop area next to the buttons.

*While all modern browsers support dragging files, some web browsers may not fully support drag and drop of folders. Chrome is currently the best browser for dragging both files and folders.

The Upload Queue

As you select files from your local hard drive or drag them to the screen, they will be added to the Upload Queue. You can then navigate elsewhere on your hard drive to select additional files. You can also navigate elsewhere on the FTP site and add files for more than one destination to the queue.

Once you have everything in the queue that you want, click the Start button. Note that you can even add files or folders from multiple areas of your local hard drive to the upload queue before starting the upload.