THE CHALLENGE

Empower reps to exceed a high quota of international calls to enterprise prospects (in EMEA)

Radically increase the number of conversations with key decision makers at enterprise companies

Monitor sales activity for reps located throughout Europe

Slash the costs of dialing international prospects

Enable reps at their desks and on mobile

THE SOLUTION

RingDNA Intelligent Dialer for Salesforce

RingDNA International Local Presence

THE RESULTS

2X lift in daily outbound dials

100% of key call performance metrics captured in Salesforce

50% more conversations with key decision makers at enterprise companies

91% savings in international call costs

ABOUT NETSKOPE

Netskope, the leading cloud access security broker (CASB), helps enterprises nd, understand and secure sanctioned and unsanctioned cloud apps. Through contextual awareness and a multi-mode architecture, Netskope sees the cloud differently. This results in the deepest visibility and control, the most advanced threat protection and data loss prevention and an unmatched breadth of security policies and workflows. The world’s largest companies choose Netskope, the only CASB that ensures compliant use of cloud apps in real-time, whether accessed on the corporate network, remotely or from a mobile device.

WHY RINGDNA?

In order to acquire new high-value international customers, Netskope’s Head of Inside Sales Babak Badkube needed a truly global sales acceleration solution that was suited to drive Netskope’s effort to expand globally. Although Badkube had prior experience using InsideSales.com, RingDNA’s airtight Salesforce integration and dynamic international local dialing solution were key to Netskope’s decision to choose RingDNA.

The rampant proliferation of cloud-based apps has created an unprecedented need for IT professionals across the globe to keep sensitive data secure. RingDNA’s Intelligent Dialer for Salesforce enabled reps located across Europe to radically improve dialing ef ciency when contacting enterprise prospects. Prior to implementing RingDNA, reps manually dialed international prospects and then logged call data in Salesforce. But RingDNA’s DialNext feature empowered reps to call down lists of high-value prospects in Salesforce with one-click dialing. This enabled reps to leap from an average of 50 dials per day to upwards of 100. And by leveraging RingDNA’s International Local Presence feature, reps could dial prospects across disparate locations in Europe from local area codes automatically. The result: over 50% more sales conversations with key decision makers at enterprises.

RingDNA was instrumental in helping Badkube successfully coach an international sales team to success. As reps dialed prospects and added new opportunities to Netskope’s pipeline, RingDNA captured an abundance of call metrics in Salesforce automatically. This gave Badkube real-time visibility into reps’ activities and outcomes. RingDNA also empowered reps to dial prospects from their mobile phones while still capturing 100% call data in Salesforce. As an added bonus, implementing RingDNA’s voice solution dramatically reduced Netskope’s international telephony costs, slashing the company’s phone bill by over 91%.

Knowledge

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