This course should be taught in every police academy. I am so glad I took this course. I’m going to use this information and knowledge … in everything I do.

— TOT Participant

This class really sparked introspection with regards to my own bias and preconceived notions. I learned how I might change the way I deal with future situations as an officer, but also in dealing with people off-duty.

— Patrol Officer Attendee

This is perhaps the most critically important training an officer can have.

— Patrol Officer Attendee

One of the best classes of this type I have attended.

— First-Line Supervisor Attendee

 [Strengths were…] Being able to sit with [PD] and learn about the realities of their world.” 

— Command/Community Training Attendee

It was very interactive and made me think. The resources and facts/examples were amazing.

I know that there are many officers who are uncomfortable with being proactive given today’s climate in policing. I believe this training will put officers’ minds “at ease” in continuing to do their jobs…. because officers will understand exactly what fair and impartial policing is.

— TOT Participant

I came to this class against my will. My mind was quickly changed from “this class is a waste of time” to “why have I not had this class sooner in my 20 years of service?” The instructors were great. I only hope I can communicate the importance of the class as well as they were able to.

— TOT Attendee

I am going to work in a very diverse environment and feel this training has helped me learn how to attempt to be unbiased towards situations I may encounter.

— Recruit / Patrol Attendee

I think it was excellent training and it needs to be taken by all police officers.

— Patrol Officer Attendee

I will go into each situation with this training in the back of my head.

— Recruit / Patrol Attendee

Having law enforcement and community stakeholders in the room made for interactive and thought-provoking discussions.

— Command/Community Training Attendee

When I came to the class, I was apprehensive and not excited about the information. Within the first few hours, I was sold. Overall, an excellent course that was well delivered.

— TOT Attendee

Awesome opportunity to interact with the community and have meaningful dialog about folks’ perspectives. Fostering communication is what this training was ….. it’s great!

— Command/Community Training Attendee

I will better recognize bias and be able to address it with officers.

— First-Line Supervisor Attendee

Discussions enabled community and law enforcement to appreciate each other’s views.

— Command/Community Training Attendee

Absolutely (I will be able to apply the information and skills to my job). I felt that all the information was related to our jobs and how society relates to these issues as well.

— Recruit / Patrol Attendee

Examples presented made me reflect on my personal behavior as well as behavior of my subordinates.

— First-Line Supervisor Attendee

Enjoyable training with good scientific information.

— Command/Community Training Attendee

This training needs to be available to all officers and the community.

— Command/Community Training Attendee

By far the best training I have attended. I appreciate the permission to be human.

— Mid-Manager Attendee

Should be taught from Day #1 in the academy.

— Mid-Manager Attendee

(The strength of the course is) opening the ‘taboo’ conversation and offering solutions.

— Sergeant Trainee

Group discussion was valuable and showcased the very different approaches of different departments.

Course content was great. Dialogue among participants was very beneficial.

— Command/Community Training Attendee

I obtained new ideas from the other students as well as from the instructor.

— Command/Community Training Attendee

As a community stakeholder, I was extremely satisfied with the knowledge I gained from this training.

— Command/Community Attendee

Some of the best instructors I’ve had for any training.

— TOT Participant

I’m sad it’s over. Wonderful experience.

— TOT Participant

You have changed me as a person and professional and I hope to take this and change others in my agency and around me.

— TOT Participant

Great course. Will change the culture of law enforcement for years to come.

— TOT Participant

Amazing, amazing, amazing instructors!

— TOT Participant

Best training and much needed at all levels of law enforcement.

— TOT Participant

Honestly one of the best experiences and trainings I have had in 28 years of public service.

— TOT Attendee

I have attended many training sessions of a various nature over (my 41 years in policing)…. but I have never attended a training session as super as the FIP TOT.

— TOT Attendee

Very dynamic, interesting speaker. High energy.

— Command/Community Training Attendee

I had [been impacted by stereotypes/biases] as an officer but did not know it until now. I could have used you guys back in 1995!

— Recruit / Patrol Attendee

The course is excellent. We need to attract departments to it who don’t think they need to go!

— Command/Community Training Attendee

The instructor knowledge of the subject is exceptional.

— Command/Community Training Attendee

Some of the most dynamic presenters I have ever seen. Well done!

— TOT Attendee

(I learned) how to deal with biases that we all have.

— First-Line Supervisor Attendee

My PD has adopted it for all new officers upon completion of the academy and over the next four months we will be training all active officers and supervisors. I can’t say enough about how great this course is and how it opens people’s eyes. 

— TOT Participant

I came into this rolling my eyes and left with an understanding of our/my biases and how to handle them.

— TOT Participant

My initial impression of the course coming in was different, in that I came in thinking that cops are bad for being biased. I have been educated that cops are human and need to be aware of their biases. I am a believer in what was taught here.

— TOT Participant

Transformational training class. Absolutely outstanding.

— TOT Participant

This is the best training I have ever experienced.

— TOT Participant

Two of the best trainers I have ever had.

— TOT Participant

We have done the recruit officer training and we have had amazing reviews and feedback, thank you for this amazing program!

— TOT Attendee

(My staff and I were very impressed with) the quality of the evaluations we received from the first TOT held in (our) County. In my over 10 years involved with training they are among the best I have seen!

— TOT Attendee

Select list of clients

International Clients

Toronto Police Service, Ontario, Canada

Vancouver Transit Police Service, British Columbia, Canada

U.S. Federal Clients

U.S. Department of Justice, Office of Community Oriented Policing Services (Since 2009 providing training, technical assistance, including assistance to law enforcement agencies at the risk for pattern and practice and materials development to support the Fair and Impartial Policing Training Program)