Software Maintenance Representative

Job Summary

As a Software Maintenance Representative, you will focus on driving revenue growth and optimizing customer conversations regarding our maintenance renewal programs and products in conjunction with several sales representatives on specific territory strategies and activities. You will work on a small team of software maintenance representatives that are aligned with multiple sales representatives, in a team selling environment to achieve individual and/or team goals.

Contribute to and support the territory plans in conjunction with sales representatives.

Minimum Qualifications

A bachelor's degree and 2 years of experience with one year in a customer facing role is required.

Candidates for this position must hold a valid work permit in Japan.

Additional Qualifications

Demonstrated success understanding business objectives and meeting or exceeding goals.

General understanding of contracts and terms specific to maintenance renewals.

Strong time management and prioritization skills

Persuasive verbal and written communication skills with excellent telephone skills and a high level of attention to detail.

Proficient working with a CRM system

Ability to work both independently and within a team environment.

Why MathWorks?

It’s the chance to collaborate with bright, passionate people. It’s contributing to software products that make a difference in the world. And it’s being part of a company with an incredible commitment to doing the right thing – for each individual, our customers, and the local community.

MathWorks develops MATLAB and Simulink, the leading technical computing software used by engineers and scientists. The company employs 4500 people in 16 countries, with headquarters in Natick, Massachusetts, U.S.A. MathWorks is privately held and has been profitable every year since its founding in 1984.

Contact us if you need reasonable accommodation because of a disability in order to apply for a position.

The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. View The EEO is the Law poster and its supplement.