OpenView HD reaches 200 000 customers

Wednesday, Aug 26, 2015

Cape Town – OpenView HD will reach its 200 000th installation and activation within days since the free-to-air satellite TV service launched in South Africa in October 2013.

OpenView HD is operated by Platco Digital with its head office in Johannesburg and is backed by e.tv's parent company Hosken Consolidated Investments (HCI).

In 2014 Ellies, the JSE-listed electronics distributor said that OpenView HD "has been slow to take off" and that there's been a poor uptake of the service but OpenView HD.

e.tv started OpenView HD as a counter and interim measure to due to government's long-delayed switch-on of commercial digital terrestrial television (DTT) in South Africa and things are now looking better for OpenView HD.

OpenView HD tells Channel24 that a target of 170 000 box sales was set for this financial year and OpenView HD has already sold 100 000 boxes. OpenView HD sold an average of 3 500 boxes per month last year and is now averaging sales of 26 000 boxes per month.

"The growth of OpenView HD is better than expected," says Maxwell Nonge, the managing director of Platco Digital.

"In its 1st year OpenView HD was accepted into 50 000 households. To date there has been a 300% increase in the uptake which will get OpenView HD to 200 000 active decoders."

Nonge says "viewers can look forward to an even more enhanced offering from the platform, as new channels will be added to the bouquet soon".

"Content that will be added is guided by focused consumer research to ensure that the channels are in line with the target audience's viewing patters."

OpenView HD has 19 entertainment channels, including the SABC's SABC1, SABC2 and SABC3, and carries 5 radio stations.

OpenView HD decoders retails for R399 which excludes the dish and installation. It uses the same dish alignment as MultiChoice's DStv which means that OpenView HD viewers don't need to buy a second satellite dish and only the decoder.

Company info

Getting started

Help

Privacy policy

We respect your privacy and are committed to protecting it.

This Privacy Policy (“ the Policy ”) is intended to inform you of the choices you can make about the information that is collected by us, and how that information is used. Our privacy practices have been developed in line with The Protection of Personal Information Act 2013 (“ the POPI Act ”) and in recognition of your right to have your personal information processed in accordance with the conditions for lawful processing.

This Policy is incorporated in full into the Website Terms of Use (“the Terms”). By accessing and/or using the Website and/or providing your personal information to OpenView HD in any other format other than via the Website, you agree that you have read, understood and agree to be bound by the Terms existing at that time. You further consent to the processing of your personal information in accordance with the Policy. If you do not wish to be bound by the Terms, or do not consent to the processing of your personal information in accordance with the Policy, please do not continue to use the Website and/or provide any personal information to the Website or via any other format other than via the Website.

This Policy is subject to change from time to time. You are therefore encouraged to review the Policy at the inception of each visit to the Website, OpenView HD’s Social Media Networks and/or each time you provide your personal information to OpenView HD in any other format other than via the Website. The Website will always display the latest version of the Policy. A copy of the Policy can be obtained from our offices. You can also request a copy by emailing us at info@platco.co.zaor calling 011 045 8900.

1.2. WHAT INFORMATION DO WE COLLECT?

2.1. INFORMATION THAT YOU GIVE TO US

2.1.1. Certain pages on the Website have been structured so that you can access them without identifying yourself or revealing any personal information about yourself. However, should you wish to make use of certain special features, you may be required to register and provide us with personal information.

2.1.2. When you register on the Website for any reason, or via any other format other than the Website, including OpenView HD’s Social Media Networks, such as to receive email newsletters, to post content to the Website, to activate your OpenView HD set top box, or to participate in any promotional competitions, we collect certain information about you. We also collect information about you when you contact us for any reason, via email, feedback forms, Social Media Networks, comments and discussion forums. This information may include, but is not limited to:

2.1.2.5. details of products and services that you have ordered or enquired about.

2.1.3. The provision of your personal information as contemplated in this clause 2.1 is entirely voluntary, and we will remind you of this fact each time we request you to provide us with personal information. However, please note that by refusing to provide such information, you may not be able to benefit from all the services offered on the Website, in particular, any interactive facilities or promotional competitions.

2.2. INFORMATION GATHERED USING COOKIES AND OTHER ANALYTICAL TECHNOLOGIES

2.2.1. This Website uses cookies, server logs, and other technologies that allow us to collect information about you and your use of the Website . Cookies are small files that we transfer to your computer or mobile device, via your web browser, that typically expire after a defined period of time. They allow us to provide the services you request, tailor advertising to your interests, and aggregate certain analytical information about you. This information is not associated with a specific personal identity, but rather includes information such as:

2.2.1.1. your Internet Protocal (IP) address;

2.2.1.2. device identifying information, such as the type of Internet browser, device and operating system you are using to access the Website;

2.2.1.3. the location from which you access the Website;

2.2.1.4. the frequency of visits to the Website;

2.2.1.5. details as to the time and duration of your visit to the Website, the page from which you were directed to the Website and the page to which you navigated when you were finished, pages accessed during your visit, the amount of time spent on each page and how you interacted with other site users; and

2.2.1.6. details of services, programmes, channels and advertisements that you view and how you view them.

2.2.2. Your acceptance of cookies and other analytical technologies is entirely voluntary. Most web browser software is initially set up to accept the use of such technologies, however you can reset your web browser software to indicate when they are being used and/or to refuse any such use. You are also able to delete cookies at any time.

2.2.3. Some parts of the Website will not function properly or may be considerably slower if you refuse cookies. For example, without cookies, you will not be able to set personalised preferences.

2.3. INFORMATION COLLECTED FROM THIRD PARTIES

2.3.1. To the extent that you have permitted them to do so, we may collect personal information about you from our affiliates and third party service providers.

2.3.2. Where you choose to share your personal information from third party websites, you give us specific consent to collect that personal information from the specified third party website.

1. 3. WHAT INFORMATION DO WE NOT COLLECT?

We will not collect personal information unless it is adequate and necessary to fulfill the purpose for which it is being collected and we will not collect personal information that is in excess of that required in order to fulfill the purpose for which it is being collected. The purposes for which we collect your personal information are detailed in clause 4.

1. 4. HOW DO WE USE YOUR INFORMATION?

4.1. The information that we collect from you is stored and processed in order to provide our products and services to you, to improve the user experience of the Website, and to perform other lawful functions that are relevant to our business. We will use only the minimum and adequate information necessary to fulfil these purposes. In particular, the information we have collected is processed for purposes of:

4.1.1. providing you with the specific services you have requested, for example, activating your OpenView HD set top box, allowing us to send email newsletters to you, allowing you to upload content onto the Website or allowing us to respond to any queries (“ the Requested Services ”);

4.1.2. sending you notifications relating to Requested Services;

4.1.3. facilitating your communication with the Website and OpenView HD’s Social Media Networks and other users of the Website and OpenView HD’s Social Media Networks, for example by allowing you to post comments, share content, participate in discussion forums and send queries and feedback to us;

4.1.4. communicating with you, including enabling us to communicate with you about changes to the Website, the Terms and/or the Privacy Policy and to provide you with direct marketing communications, to the extent that you have consented to the receipt of such direct marketing in terms of clause 11;

4.1.5. establishing and verifying your identity so as to minimise the need for you to re-enter information;

4.1.6. managing your account and our customer databases;

4.1.7. providing you with personalised services, such as viewing recommendations and tailored advertising;

4.1.8. administering, maintaining and securing the Website;

4.1.9. administering your entry or participation in any promotional competition;

4.1.10. improving the content of the Website, and any products and services offered by us;

4.1.11. improving your accessibility of the Website;

4.1.12. analysing how our Website is being used;

4.1.13. facilitating market research;

4.1.14. helping to diagnose problems with our server;

4.1.15. aiding us in fulfilling any contractual obligations which we may be have to you or any third party;

4.1.16. enabling us to comply with any obligations imposed on us by law, code of conduct, or any other legal or regulatory requirement;

4.1.17. carrying out actions necessary for the performance of any obligation or enforcement of any rights or the rights of any third party arising in terms of this Policy or the Terms; and

4.1.18. enabling us to share your information as contemplated in clause

4.2. All processing of your personal information will be compatible with the above purpose of collection. Other than with your prior consent or as permitted by law, we will not use your personal information for a purpose other than that stated above.

1. 5. HOW DO WE SHARE YOUR INFORMATION?

5.1. We respect your privacy and undertake not to share, sell, rent or lease your personal information with or to third parties, other than as provided for below:

5.1.1. We may share your personal information with companies that form part of the same group of companies as us. The use by such companies of your personal information will not extend beyond those uses contemplated in clause 4.

5.1.2. We may share your personal information with our employees, contractors and agents to the extent that it is necessary to enable us to properly process your personal information and/or perform the Requested Services or fulfill the purposes contemplated in clause 4. This will be done on a need-to-know basis only.

5.1.3. We may share your personal information with organisations that we have partnered with in order to provide services requested through the Website (“ Third Party Affiliates ”). Where personal information is shared with Third Party Affiliates, such information will not be used for any purpose other than in order to carry out the services they are performing for and on our behalf, which will not extend beyond those purposes contemplated in clause 4. We have entered into written agreements with all third parties that are authorised to process your information on our behalf, in terms of which the security and confidentiality of your information is protected.

5.1.4. You may in certain instances be granted an option to agree to your personal information being shared with both us and Linked Sites (as defined in the Terms). If you elect to do so, we will share your personal information with Linked Sites.

5.1.5. We may share your personal information where it is necessary in order to enforce or apply this Policy, the Terms or any other contract between us.

5.1.6. We may share your personal information where it is necessary to protect our rights, property or safety or that of our customers, employees, contractors, agents or any third party; or to limit any actual or reasonably perceived risk to us or any such parties.

5.1.7. We may share aggregated statistics and clickstream data collected via cookies and other analysis technologies with third parties. This information will only be shared if it is fully and properly de-identified to the extent that it cannot be associated with you.

5.1.8. Where it is necessary in order to properly respond to a request for products or services, or to resolve any technical issues that you may be experiencing in using the Website, we may share your personal information with third parties. We will, however, request your specific prior permission before doing so.

5.1.9. We will disclose personal information where required to do so by law, in accordance with any legal process, or in response to any law enforcement action, subpoena or warrant.

5.1.10. We will share information with law enforcement agencies where we reasonably believe that such disclosure is necessary to identify, prevent or settle any fraud or alleged fraud, or to identify or prevent any breach of this Policy or the Terms.

5.1.11. We may share your information with any successor or proposed successor of our business or any entity that acquires or proposes to acquire control or ownership of Platco Digital or any of our group companies. We may also share your information with any third party whose business, assets or shares we acquire or propose to acquire.

5.1.12. We may transfer, and you specifically consent to the transfer of, your personal information to a foreign country for the purposes of data consolidation, storage and simplified customer information management.

5.2. We will not disclose your personal information to any third party for any other purposes than those listed above, unless you provide us with your prior consent to such disclosure.

1.6. YOUR RIGHTS

6.1. Nothingcontained in this Policy shall be interpreted or construed as a waiver, restriction, limitation or deprivation of your rights in terms of the POPI Act. In particular, you have the right at any time to object to what you believe to be the unlawful processing of your personal information.

6.2. You may at any time withdraw your consent to the processing of your information in terms of this Policy and request us to cease such processing and delete all records of your personal information. You can do so by contacting us at info@platco.co.za and 011 045 8900. You can also click the “Unsubscribe” link contained in all emails that you have consented to receive from us, which will automatically unsubscribe you from such service.

6.3. You may request us at any time to correct or delete any of your personal information that may be in our possession or under our control where such information is inaccurate, irrelevant, excessive, out of date, incomplete, misleading or unlawfully obtained. Any such deletion may impact on your ability to utilise the full functionality of this Website and any other Requested Services.

1.7. ACCESS TO INFORMATION

7.1. We will at all times and to the fullest extent possible provide you with online access to your information and profile.

7.2. You have the right at any time to request us:

7.2.1. to confirm, free of charge, whether we hold any of your personal information;

7.2.2. to provide you with a record or description of any of your personal information that is held by us;

7.2.3. to provide information about the identities of all third parties, or categories of third parties, who have or have had access to your personal information.

7.3. You may required to pay a fee (or part deposit) in order to enable us to respond to any request made in terms of clause 7.2. If so, we will provide you with a written estimate of the fee before proceeding with the disclosure.

1.8. INFORMATION ACCURACY

8.1. We will take all reasonably practicable steps to ensure that your personal information is complete, accurate and not misleading. In order to do this, you may from time to time be requested to confirm that the personal information that we have collected from you is up to date.

8.2. Please also notify us of any updates, amendments or corrections to your information by contacting us on info@platco.co.za and 011 045 8900 .

8.3. Where you contest the accuracy of the personal information held by us, we may take steps to verify such accuracy. During this time, the information that is subject to the verification will not be processed.

1.9. RETENTION

9.1. We will retain your personal information only for as long as is necessary in order to fulfill the purpose for which it was collected. In general, and unless otherwise determined, we do not consider it necessary to retain your personal information for a period of more than two years from the date on which you last accessed the Website or provided your personal information through any other format other than via the Website.

9.2. We may retain some or all of your personal information beyond the time period contemplated in clause 9.4, where:

9.2.1. you explicitly consent to the further retention of such information;

9.2.2. we reasonably require such information to be retained for lawful purposes related to our business functions or activities;

9.2.3. such information is necessary to be retained for historical, statistical or research purposes;

9.2.4. we are required by law to retain such information (for example, we are required in terms of the Consumer Protection Act 2008 to retain all information relating to promotional competitions for a period of three years);

9.2.5. we are required to retain such information for evidentiary purposes; or

9.2.6. we are required to retain such information by virtue of a contract entered into between us.

9.3. Any information retained pursuant to clause 9.2 shall be retained only for so long as is required to fulfill the purposes for which it was retained for any additional period.

9.4. Upon us no longer being entitled to retain it, we will delete, destroy or de-identify all of your personal information held by us.

1.10. SECURITY

10.1. Although we cannot guarantee the security of your information in the course of its transmission, we will take all appropriate, reasonable technical and organisational measures to ensure the security, integrity and confidentiality of the personal information collected and stored by us. These measures are aimed at preventing:

10.1.1. loss of, damage to or unauthorised destruction of your personal information; and

10.1.2. unlawful access to or processing of your personal information.

10.2. Subject to certain exceptions provided for in terms of the law, we will notify you as soon as reasonably possible after becoming aware that your personal information has been unlawfully disclosed, accessed, acquired or otherwise compromised.

10.3. You are responsible for keeping your account login information (including your username and password) secure and confidential. Should you become aware that your account password has or may have become compromised, it is your responsibility to change your password immediately.

1.11. DIRECT MARKETING

11.1. Upon registering on the Website or via any other format other than through the Website, you will be given an opportunity to opt-out of receiving direct marketing communications from us. We will only send you direct marketing communications if you have not specifically elected to opt-out of receiving such communications.

11.2. To the extent that you have elected to receive direct communications from us, you may nevertheless at any time:

11.2.1. opt-out of the receipt of such communications by amending the privacy settings in your personal profile;

11.2.2. refuse to accept or pre-emptively block any such communications;

11.2.3. require us to discontinue sending any direct marketing communications, either by clicking the “Unsubscribe” link at the bottom of any such communication, or by contacting us directly (whether telephonically, electronically, in writing or in person).

11.3. Upon any action being taken as contemplated above, we will immediately desist from sending you any direct marketing communications, although we may send you written or electronic confirmation before doing so.

1.12. CHILDREN

This Website is not aimed at users under the age of 18. Please refrain from using this Website if you are under the age of 18, unless with the knowledge or consent of your parent or guardian.

CONTACTING US

Please direct any queries, comments or about this Privacy Policy, or any requests that you are entitled to make in terms of either this Policy or the POPI Act to info@platco.co.za and 011 045 8900.

Please note that we may reject requests that are vexatious or frivolous, that require disproportionate technical effort or impracticality to address, or that would risk or infringe the privacy of others.

Marketing Disclaimer

DISCLAIMER– MARKETING MATERIAL

For purposes of this Disclaimer:

“ you/your ” refers to you, the user of the Website;

“ we/us/our/OpenView HD / Platco Digital ” refers to Platco Digital (Proprietary) Limited, registration number 2012/212437/07, a private company incorporated in the Republic of South Africa with registered address North East Building, East Block, Dunkeld Crescent, Albury Road, Dunkeld West, 2196 ; and

“ Marketing Material ” refers to any material, in whatsoever format, that markets or advertises the products and/or services made available by OpenView HD, including but not limited to marketing flyers, point-of-sale marketing information, radio advertisements, television advertisements, social media and all other marketing activities conducted by OpenView HD, its affiliates, subsidiaries, employees and agents. “ Marketing Material ” specifically excludes any material produced and/or distributed by third party vendors over which we exercise no control.

1. DISCLAIMER

1.1. The information contained in any Marketing Material is for general information purposes only and does not constitute advice or a recommendation of any nature.

1.2. We make no representations or warranties of any kind, express or implied, as to the information provided in any Marketing Material. In particular, we make no representations or warranties of any kind, express or implied, as to the quality, completeness, accuracy, adequacy, fitness for purpose, reliability or suitability of information provided in any Marketing Material.

1.3. In no event will we be liable for any loss or damage of whatsoever nature, including without limitation any indirect or consequential loss or damage, arising out of or in connection with any representations made in any Marketing Material. To the fullest extent allowed by law, you hereby indemnify us, our affiliates, subsidiaries, employees and agents against any loss, claim or damage, costs and expenses (including legal fees) which may be suffered by you or any third party arising in any way from any representations made in any Marketing Material, including but not limited to your reliance on any information contained in any Marketing Material.

1.4. We are not responsible, and in no event will be held liable for, any representations made by any third party vendor not acting for or controlled by us.

1.5. The provisions of this Disclaimer are made subject to the provisions of the Consumer Protection Act 2008 (“ the CP Act ”).

1.6. Nothing in this Disclaimer are is to be interpreted or construed as disclaiming, limiting or exempting us from:

1.6.1. any responsibility or liability in terms of the CP Act, and in particular sections 29 and 41 of the CP Act;

1.6.2. any responsibility or liability in terms of any regulatory code of conduct or other industry regulation governing our operations; or

1.6.3. any liability for any loss directly or indirectly attributable to our gross negligence or the gross negligence of any person acting for or controlled by us.

2. PRODUCT DETAILS AND PRICING

2.1. All prices quoted in Marketing Material are recommended retail prices. We are not responsible for controlling the pricing of individual third party vendors and shall not be liable for any disparity between prices quoted in Marketing Material and the actual cost of products at any of our third party vendors.

2.2. Unless otherwise specified, all prices detailed on in Marketing Material are inclusive of VAT. Product prices exclude insurance and the cost of any hardware that may be necessary for the proper operation of the product and associated service, save for the specific hardware forming part of the product.

2.3. Where the price of a product is specified to include the cost of installation, such price includes the full installation of all hardware, satellite reception equipment and cabling as well as the cost of all labour. Where the price of a product does not specify that the cost of installation is included, the product is sold on a stand-alone basis.

3. CONSUMER RIGHTS

3.1. No provision of this Disclaimer shall be interpreted or construed as a waiver, restriction, limitation or deprivation of any rights that you may have in terms of any applicable law.

3.2. In particular, we draw your attention to certain consumer rights that you have in terms of the CP Act. These rights are not necessarily detailed in this Disclaimer.

A copy of this Disclaimer can be obtained from our offices. You can also request a copy by emailing us at Info@platco.co.za or calling 011 045 8900.

Website Disclaimer

TERMS OF USE

Welcome to the OpenView HD website.

We appreciate your feedback. Should you wish to make any comments or suggestions about the Website, or if you have any questions, kindly contact us at info@platco.co.za We further request that you report to us any content or material posted on or uploaded to the Website that you believe to be in breach of these Terms.

By accessing and/or using the Website you agree that you have read, understood and agree to be bound by the Terms (including the OpenView HD Privacy Policy) existing at that time. If you do not wish to be bound by the Terms, please do not continue to use the Website.

For purposes of these Terms:

“ you/your ” refers to you, the user of the Website;

“ we/us/our/OpenView HD / Platco Digital ” refers to Platco Digital (Proprietary) Limited, registration number 2012/212437/07, a private company incorporated in the Republic of South Africa with registered address North East Building, East Block, Dunkeld Crescent, Albury Road, Dunkeld West and

1.1. These Terms apply to the Website only. The Website may contain links to or advertisements for other websites, and other websites may link to or advertise this Website and/or the products and services provided by OpenView HD (" Linked Sites "). These Linked Sites are not governed by these Terms and we are in no way responsible for the content or the terms of use, privacy and/or security policies employed by Linked Sites.

1.2. The Terms of the OpenView HD Privacy Policy www.openviewhd.co.za (“ the Privacy Policy”) are incorporated in these Terms in full, and any reference to the Terms specifically includes a reference to the Privacy Policy incorporated herein.

2. CHANGES TO THESE TERMS

2.1. These Terms are subject to change from time to time. You are therefore encouraged to review these Terms at the inception of each visit to the Website. The Website will always display the latest version of the Terms.

2.2. Any amendment or update to these Terms will not affect any rights and obligations already existing between us at the time of such amendment or update.

3. CONSUMER RIGHTS

3.1. No provision of these Terms shall be interpreted or construed as a waiver, restriction, limitation or deprivation of any rights that you may have in terms of any applicable law.

3.2. In particular, we draw your attention to certain consumer rights that you have in terms of the Consumer Protection Act 2008 (“ the CP Act ”), the Electronic Communications and Transactions Act 2002 (“ the ECT Act ”) and the Protection of Personal Information Act 2013 (“ the POPI Act ”). These rights are not necessarily detailed in these Terms.

4. YOUR USE OF THIS WEBSITE

4.1. You are solely responsible for your use of the Website and use it at your own risk.

4.2. The Website may from time to time contain discussion forums, bulletin boards or other opportunities in terms of which you or third parties are able to post reviews, queries, opinions, messages and other content. You agree not to post, upload to, transmit, distribute, or otherwise publish through the Website any message, data, communication, information, text, music, sound, photograph, graphic, code or any other material (collectively, “ Content ”), or any link to such Content, that:

4.2.14.2. restricts or inhibits anyone from using or enjoying the Website; and/or

4.2.14.3. exposes us, our affiliates or users to any harm or liability of any kind.

4.3. Save as provided for in the Privacy Policy [insert as hyperlink], we take no responsibility, do not endorse, and assume no liability for any Content posted, stored or uploaded by you or any third party on or to this Website, or for any loss or damage thereto. Should you have a claim arising from the actions or statements of another user of the Website, you agree to pursue such claim against that user and not against us.

4.4. Although we have no obligation to screen, edit or monitor any of the Content posted to or distributed by users of the Website, we reserve the right, and have absolute discretion, to do so, including the right and absolute discretion to remove or edit any Content posted or stored on the Website at any time, for any reason and without notice.

5. INTELLECTUAL PROPERTY

5.1. All copyright, trade marks and other intellectual property rights in all material or content supplied on or in connection with the Website, including but not limited to text, graphics, logos, service marks, software and databases, and whether registered or not, shall at all times remain vested in Platco Digital or its licensors. The copying, reproduction, transmission, distribution, exploitation, modification, creation of derivative works or any other unlawful use of any such material or any part thereof is strictly prohibited unless expressly authorised in writing by us or our licensors.

5.2. You will notify us should you become aware of any conduct that may amount to an infringement of our or our licensor’s intellectual property.

5.3. Where the Website provides functionality in terms of which you are able to stream or view channel content, you undertake not to copy, download, reproduce, republish, broadcast, frame or transmit in any manner whatsoever content except for your own non-commercial home use.

5.4. By submitting Content to this Website, including any suggestions, reviews, questions, comments, ideas or submissions, you grant us and our affiliates a non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to publish, display, copy, distribute, broadcast, transmit, adapt, edit or otherwise use such Content. You further permit us, in our sole and absolute discretion, to use the name that you submit in connection with that Content.

6. DISCLAIMER

6.1. The information contained in or linked to by this Website is for general information purposes only and does not constitute advice or a recommendation of any nature.

6.2. We endeavor to keep the information on this Website up to date and correct. We however make no representations or warranties of any kind, express or implied, as to the Website or the information provided on the Website. In particular, we make no representations or warranties of any kind, express or implied, as to the quality, completeness, accuracy, adequacy, fitness for purpose, reliability or suitability of the Website or the information, products, services, or related graphics contained on, or linked to, or accessible from, the Website.

6.3. In no event will we be liable for any loss or damage of whatsoever nature, including without limitation any indirect or consequential loss or damage, arising out of or in connection with your use of this Website. To the fullest extent allowed by law, you hereby indemnify us, our affiliates, subsidiaries, employees and agents against any loss, claim or damage, costs and expenses (including legal fees) which may be suffered by you or any third party arising in any way from your access or use of this Website or any Linked Website, including without limitation any such loss, claim or damages that arise directly or indirectly from:

6.3.1. any negligent act or omission of us or our affiliates, subsidiaries, employees or agents;

6.3.2. any contract entered into with any third party vendor for the supply of goods or services as advertised on this Website;

6.3.3. any representations made by any third party vendor of goods or services as advertised on this Website;

6.3.4. any reliance on any information contained on or accessible from the Website or any Linked Website;

6.3.5. any use of any goods or services advertised or made available on the Website or any Linked Website;

6.3.6. any channel or other Content that appears on the Website, whether uploaded, posted or made available by us, you or any third party;

6.3.7. any delay or failure to fulfill our obligations under these Terms, or the Privacy Policy, to the extent that such delay or failure results from causes beyond our reasonable control; and

6.3.8. the existence on or through this Website or any Linked Website of any viruses, destructive materials or other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation of a computer system, computer network or your hardware or software.

6.4. The provisions of this clause 6 are made subject to the provisions of section 43(6) of the ECT Act, as well as the CP Act.

6.5. Nothing in this clause 6 is to be interpreted or construed as disclaiming, limiting or exempting us from liability for any loss directly or indirectly attributable to our gross negligence or the gross negligence of any person acting for or controlled by us.

7. AVAILABILITY

Every effort is made to keep this Website up and running smoothly. However we take no responsibility for, and will not be liable for, the Website (or any Linked Website) being temporarily unavailable due to technical issues beyond our control.

8. PRODUCT DETAILS AND PRICING

8.1. The Website contains details of products and services offered by OpenView HD (including details as to features and recommended pricing) as well as details of where to purchase such products and services. Please note that these details are subject to change from time to time. We will endeavour to have the latest information appear on the Website.

8.2. All prices quoted on the Website are recommended retail prices. We are not responsible for controlling the pricing of individual third party vendors and shall not be liable for any disparity between prices quoted on the Website and the actual cost of products at any of our third party vendors.

8.3. Unless otherwise specified, all prices detailed on the Website are inclusive of VAT. Product prices exclude insurance and the cost of any hardware that may be necessary for the proper operation of the product and associated service, save for the specific hardware forming part of the product.

8.4. Where the price of a product is specified to include the cost of installation, such price includes the full installation of all hardware, satellite reception equipment and cabling as well as the cost of all labour. Where the price of a product does not specify that the cost of installation is included, the product is sold on a stand-alone basis.

9. WEBSITE CHANGES

We reserve the right at any time to amend, remove or discontinue any information, content, access requirements, application or functionality available on or via this Website, including but not limited to amending, removing or discontinuing any products or services made available or advertised on this Website or discontinuing the Website in its entirety.

10. COMMUNICATION BY DATA MESSAGE

10.1. Communications between us will not be without legal force and effect merely on the grounds that they are in the form of a data message. Authentication of data messages, whether by electronic signature, encryption or otherwise, is not necessary for purposes of electronic communications between us.

10.2. To the extent that we communicate by data message, for example by email or using the functionality made available on the Website:

10.2.1. where such data message is addressed from us to you:

10.2.1.1. unless we prove otherwise, it will be deemed to have been sent by us or duly authorised to be sent on our behalf when it enters an information system outside our control or when it is capable of being retrieved by you;

10.2.1.2. it will be deemed to have been received by us, and will be given legal effect, only when we have acknowledged receipt thereof (whether automated or otherwise), which acknowledgement may be inferred from any response by us;

10.2.2. where such data message is addressed from you to us:

10.2.2.1. unless you prove otherwise, it will be deemed to have been sent by you or duly authorised to be sent on your behalf where it is sent from a computer, IP address or mobile device usually used by or owned by you;

10.2.2.2. it will be deemed to have been received by you when the complete data message enters an information system designated or used for that purpose by you and is capable of being retrieved and processed by you; and

10.2.3. such data message will be regarded as having been sent from and received at Johannesburg.

11. AUTOMATED ACCESS

You will not access or attempt to access the Website by automated means or otherwise for the purposes of scraping or extracting any material from the Website (including the TV Guide) for use within a third party website or application.

12.COMPETITIONS

The Website may from time to time host or promote a competition, give-away or promotion. You will at all times abide by the rules of any such competition, give-away or promotion.

13. DIRECT MARKETING

Our policy as regards direct marketing communications, and your rights in respect of direct marketing communications, is detailed in the Privacy Policy.

14.TERMINATION

14.1. Should you breach these Terms or otherwise engage in conduct which we determine in our sole and absolute discretion to be unacceptable, without prejudice to any other rights which we may have at law, we reserve the right to immediately terminate your access to and use of the Website.

14.2. Any action taken in terms of this clause 14 shall not affect any rights and/or liabilities of any party accrued prior to such action being taken. Those provisions of the Terms that by their nature are required to survive termination of your access to this Website, shall survive termination of such access for whatever reason.

15.DISPUTE RESOLUTION

15.1. Any dispute arising out of or in connection with the Terms, its interpretation or implementation, or the lawfulness of our information processing practices, shall be determined by arbitration.

15.2. Any arbitration in terms of this clause 15 shall be conducted in Johannesburg in terms of the expedited rules of the Arbitration Foundation of Southern Africa. The decision of the arbitrator shall be final and binding on the parties.

15.3. Nothing contained in this clause 15 shall preclude any party from accessing an appropriate court of law for interim relief.

16. GOVERNING LAW AND JURISDICTION

16.1. The Terms are governed by, and shall be interpreted in accordance with, the law of the Republic of South Africa.

16.2. The parties consent to the exclusive jurisdiction of Gauteng High Court for all purposes relating to the Terms.

17. GENERAL

17.1. Attempted conduct – The prohibition of any conduct in terms of these Terms extends to the prohibition of any attempt to engage in such conduct, or to authorise, encourage, facilitate or condone others in engaging in such conduct.

17.2. Cession and Delegation – We may cede our rights and/or transfer or assign our obligations under these Terms to any person; provided that if we consider the transfer or assignment of our obligations under these Terms to be to your detriment, we shall not do so without your prior written consent. You shall not be entitled to cede your rights or transfer or assign you obligations under these Terms to any person without our prior written consent.

17.3. Indulgence - No relaxation or indulgence granted to you by us, or failure to enforce any of our rights, shall amount to a waiver or abandonment of our rights under and in terms of the Terms, nor preclude us from exercising its rights in the future.

17.4. Whole Contract - The Terms constitutes and contains the entire agreement between the parties with regard to its subject matter. No party shall be bound by any express or implied term, representation or warranty not recorded in the Terms.

17.5. Severability - Should any provision of the Terms be held to be illegal, invalid or unenforceable for any reason, such provision shall be severed from the Terms without affecting, impairing or invalidating the remaining provisions, which shall continue to be of full force and effect.

17.6. Costs - We shall be entitled to recover from you all legal expenses incurred in the enforcement of any rights under the Terms, including but not limited to collection charges and legal expenses on an attorney and own client scale.

COMPETITION AND PRIZE DRAW RULES

"WIN A DREAM TRIP"

Acceptance

I agree and undertake that I shall be bound by and comply with the terms and conditions for entry to the OpenView HD’ “WIN A DREAM TRIP” Competition (“the Competition”). That in the event that I fail to comply with the terms and conditions of entry for any reason that my entry shall not be eligible and shall be disqualified from the Competition.

Terms and Conditions of Entry

1. In order to be able to enter the Competition and to be eligible to comply with the terms and conditions of entry. It is a condition that the person must be a resident of South Africa.

2. Any person who is an employee of any of the following companies; e.tv, Moonrock Media, Platco Digital, and/or any other agent/installer, promoter and/or other person connected with the Competition and/or a member of their family shall not be allowed to enter the Competition and shall be ineligible to participate. If any such person should enter, they will be automatically disqualified.

3. Platco Digital shall be entitled, at its sole discretion, to declare that any entry is not to be entered for the Competition and is disqualified. In such event, Platco Digital shall not be obliged to inform the person who has entered of their disqualification nor shall it be obliged to provide a reason for its decision.

4. All decisions shall be final and Platco Digital shall not enter into any correspondence, dialogue and/or otherwise with any person regarding any aspect of the Competition.

5 OpenView HD may, at its sole discretion, decide that any entry is not eligible due to the nature of the content of the entry and may disqualify a person from the Competition and any such future events.

6. Contestants must be in possession of a valid passport and otherwise be capable of travel to Mauritius to claim their prize without any legal or physical impairment or impediment.

Prizes and Duration of Competition

7. An all-expenses paid for holiday for two to Mauritius valued at R40 000 including flights, accommodation and 3 meals per day.

8. Bar and beverages usage shall be determined in accordance with the applicable hotel rules and any monies owing due to alcohol consumption over and above the hotel bar policy shall be for the Winners’ sole account.

9. The following costs and expenses shall not be part of the prize(s) and shall be the responsibility of the person who is selected to be awarded a prize: Travel insurance, Visa/Passport applications and additional funds required for bar, sundries and other items of personal nature.

10. The Competition starts on 17th October, 2015 and ends on 31st December, 2015. All entries must be received by:

Midnight on DECEMBER 31st 2015

11. Any entries received and/or made after that time shall not be eligible to be entered into the Competition and shall be disqualified. There may be a charge incurred even though the entry is not accepted as valid.

Cost and Method of Entry

12. Entry into the draw is conditional on the purchase and activation of an OpenView HD set top box during the period 17 October 2015 to 31 December 2015. All costs incurred by you in respect of the entry are your personal responsibility. There are no refunds for any entries which are received by Platco Digital which are ineligible and/or after the deadline. Only the following methods of entry to the Competition will be accepted by the OpenView HD:

All participants shall be required to activate their OpenView HD box in accordance with the instructions on the OpenView HD box. The successful activation of the OpenView HD set top box you via the USSD process requires that you dial *120* 6843*1# for IS20 activations OR *120*6843 for SES 5 activations and follow all the required prompts. The television on-screen message system will tell you which option to select.

A successful activation notice will be displayed on-screen once the process is complete.

That’s all – you are then entered into the WIN A DREAN TRIP competition!

13. Only one (1) activation per STB (Set Top Box) will be valid.

14. All entries must be completed by midnight on the deadline date 31st December 2015.

15. All persons who enter by USSD must have the permission of the person in whose name the cell phone is held and who pays the bill.

16. No responsibility can be accepted by Platco Digital for any entries which are lost, incomplete, incorrect, or are delayed beyond the deadlines. SMS’s that fail to arrive, are delayed, are incomplete, illegible, are not transmitted, do not arrive and/or for any other reason are not received by the deadline and/or are otherwise ineligible.

17. No responsibility can be accepted by Platco Digital for the cost and/or charges incurred in respect of any entries. Platco Digital shall not be liable for any reason to any person who may enter the Competition and each person enters at their own risk and cost.

18. No responsibility can be accepted by Platco Digital for the cost and/or charges incurred in respect of any entries. Platco Digital shall not be liable for any reason to any person who may enter the Competition and each person enters at their own risk and cost.

Prize Winners

19. The prize will be awarded by way of an audited draw. The winning entry will be drawn at random selected by computerised draw by MP Tax Auditors from all eligible entrants who have activated the OpenView HD decoder correctly on the 8th of January 2016.

20. Independent supervision of all valid entries received shall be made by Moonrock Media.

21. The decision of Platco Digital as to the winners of the Competition shall be final.

22. There is only one prize.

23. The winner will be notified by telephone to the mobile number provided by the person when they entered the Competition within 21 days of the date of the close of the Competition, unless Platco Digital, at its sole discretion, decides that the timescale for notification needs to be extended for any reason.

24. Any prize has to be accepted and taken by the person who is awarded the prize on the 8th January 2015 and travel dates must be scheduled between January – March 2016. After that date, the prize shall be forfeited if the holiday has not been taken and, at Platco Digital’s sole discretion, another eligible person may be selected and awarded the prize.

25. The prize can only be awarded and/or taken by the person whose name is provided at the time of entry to the Competition. There is no cash available as an alternative to any prize, nor is Platco Digital obliged to exchange and/or transfer any prize to another person.

Changes to Terms and Conditions of Entry and Prizes

26. Platco Digital reserves the right, at its sole discretion, to withdraw and/or substitute any prize at anytime for any reason. Platco Digital may replace and/or substitute any prize with any products, goods, services and/or cash which it decides is appropriate in the circumstances.

27. Platco Digital may, at any time, decide to change, cancel, amend, vary, delete, add to and/or otherwise alter the terms and conditions of entry, the prizes and/or any other part of the Competition. Platco Digital shall not be required to send separate notification to each person who has and/or may enter the Competition. It shall be sufficient that details shall be available on Platco Digital’s website.

Assignment and Moral Rights

28. It is a condition of entry that the person entering the Competition agrees to have their photograph taken and authorises Platco Digital to use the photograph in its marketing materials from time to time.

Personal Information

29. The personal details which have been submitted for the Competition will be held by Moonrock Media. This information will only be shared with third parties involved with the Competition for the administration of the Competition and/or the supply and delivery of the prizes. The personal details will only be held for 12 months and will then be destroyed and/or deleted.

Force Majeure and Law

30. Where for any reason beyond the reasonable control of Platco Digital the Competition cannot be carried out and/or completed as planned and/or advertised. Then Platco Digital reserves the right to cancel the Competition at any time and in such event shall not be liable to any person for any reason that may have entered the Competition.

31. The terms and conditions of this Competition shall be subject to the Laws of South Africa.

Publicity

32. All entrants shall have their names displayed on Platco Digital’s Social Media platforms and on www.openviewhd.co.za. The winner must be available for media interviews (Radio, TV, profiled on all Social Media platforms) on the date of prize winner announcement (08 January 2016) or anytime between announcement and travel date.

Contact Details of Company

33. Correspondence in respect of the Competition shall be to: Platco Digital, North East Building, East Block, Dunkeld Crescent, Albury Road, Dunkeld West, Johannesburg, 2196 for the attention of the Marketing Department on 011 045 8900.