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To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!

We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.

My wife was seriously injured on a trip to India and Bhutan. We missed two days of activities on the tour and this insurance company, AXA, reimbursed for those days. There was no fuss, no argument, just cooperation and payment. This is the best.

Thank you for the kind review. It can be quite disappointing to miss trip activities; we hope your wife is recovering and gets well soon! We are happy to hear you had a positive claims experience and have been reimbursed for the expenses. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.

I attempted to call your company to file a claim and get help with a trip delay in India. I was told from the 24 hour emergency number that they could not help me, could not tell me whether scheduling a flight out of that mess would be covered, could not send me more information about coverage,and were the least helpful people in a time of stress. I regret purchasing this package and will warn everyone I can not to purchase it. I organized many group trips a year and could not have been more disappointed. It has been the worse experience with a agency I have ever had.

We are very sorry to hear that you were not happy with the 24 assistance service provided while in India. Nevertheless, CSA will not agree to refund your premium now that you have completed your trip and have declined the opportunity to submit a claim.

"TRAVEL DELAY COVERAGE
If you are delayed on your Trip for 6 hours or more, we will reimburse you, up to the amount shown in the Schedule for reasonable additional expenses incurred by you for lodging Accommodations, meals, telephone calls, local transportation, and additional vehicle parking charges and additional pet kennel fees incurred due to the delay. We will not pay benefits for expenses incurred after travel becomes possible.

Travel Delay must be caused by or result from:
a. delay of a Common Carrier; or
b. loss or theft of your passport(s), travel documents or money; or
c. Quarantine; or
d. hijacking; or
e. natural disaster or adverse weather; or
f. being directly involved in a documented traffic accident while you are en route to departure; or
g. unannounced strike; or
h. a civil disorder; or
i. Sickness or Injury of you or a Traveling Companion; or
j. death of a Traveling Companion."

Thank you for your feedback. We’re sorry to hear your trip was delayed and apologize for not meeting your expectations. We are unable to locate a claim for you, but if your trip was delayed due to a covered reason, you may have Trip Interruption or Travel Delay benefits available to you. Please initiate a claim by contacting us at (800) 348-9505 or via email at csa@csatravelprotection.com. You can also download claim forms at www.csaclaims.com. We encourage you to review the coverage details of your plan via the sample Description of Coverage/Insurance Policy that was provided at the time of purchase and reach out to us at the number or email provided above if you have any additional questions or concerns.