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REVIEWS

Reviews

GMB

Brought the wife's 08 Impreza in for service. I always hate going to places to get our cars worked on as I am a former dealership master tech and service manager. I currently don't have access to a shop with my new job and can only do limited work in my driveway. So I'm always cautions about where it get serviced and probably overbearing to their service departments. I'm not the best customer :)
That being said. I arrived at my scheduled time. Sergio, one of their techs and owners, greeted me and took my keys and showed me to their modest but effective lounge. I started working on my laptop and was soon greeted by Jay the other owner who quickly gathered my information and got the paperwork going and asked great questions. Asking your customer more than just "What's it need?" is incredibly important for the shop to be time efficient and for the customer to be reminded of things they didn't intend to get looked at right away but the questioning jogged their memory. I rattled off a few things to take a peak at as well and told them some concerns I had and away they went getting my 08 Impreza serviced.
Later Jay came and got me to show me a few things under the car which is very much appreciated. As a former tech, I don't just want to hear what's wrong, I want to see it so I can judge for myself how important it is. Jay and Sergio went over a few things under the car and gave me some quick informal quotes as nothing was pressing and I had told them already I wasn't getting anything extra done today. At no point did I feel pressured or "hard sold" on anything. He did a great job of just advising me, "this is what is wrong, this is the fix, this is the rough price." I couldn't have hoped for a better experience.
Both Jay and Sergio were very friendly, relatable, and incredibly professional. The shop looks great for an independent shop. Their rates are great, and I appreciate not paying extra per hour for a nicer lounge, or better lighting. I'm there on a mission to get my car serviced/repaired and that's what they did.
Thanks Jay & Sergio. I appreciate it. My WRX will be in soon and I'm sure its going to make y'all a few bucks too :)
I would recommend the shop to anyone including my friends and family.

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Michael
H.
2/9/2018

GMB

Best shop ever!!

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Tim
A.
12/2/2017

GMB

Fast service, no-nonsense diagnosing, no hard-sells, and they do a great job. I highly recommend these guys for their professionalism and reliability.

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Alex
M.
4/25/2017

GMB

Was given reliable and accurate assistance over the phone and taken care of immediately upon arriving. Great service.

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geoffrey
a.
2/1/2017

GMB

Great guys, honest work. I go here for all my services over any dealership in the area. They really know what they are doing.

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Joshua
R.
12/23/2016

GMB

Awesome guys, great prices,Quality work, no bullshit!!!!

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Bob
O.
12/20/2016

GMB

Great shop.
I go here as the alternate to the local dealers who i don't feel are honest.

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Eric
D.
11/7/2016

GMB

Amazing service! Jason (the co-owner) took the time to thoroughly inspect a used Subaru I was buying and even walked me through what to look for. Very helpful and friendly. I will definitely be back for any Subaru service I might need.

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Joshua
Z.
8/23/2016

GMB

Honest pricing, quality work and fast turn around. Can't ask for much more!

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Matt
K.
4/18/2016

GMB

Best place to take your car in the state!

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Ricardo
D.
12/3/2015

GMB

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lucia
f.
11/8/2015

GMB

Great guys and they always do amazing work, especially on subarus

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Jd
C.
11/17/2014

RAB

'08 Subaru Outback head gaskets

I was not happy that my '08 Outback head gaskets started leaking at only 75,000 miles but it is what it is. I went to the dealer and they wanted $3400 for everything including timing belt, water pump, belts and hoses. I found out about Boxer Motor Works and called. Jason (Jay) said to bring it in because it may be something else leaking. I drove right over and he put it immediately on the lift and confirmed it was the head gaskets. Turns out this is a major failure complaint on many Subaru's until 2012. Anyway, Jay said the repairs would take 2 days and cost $1000 less than the dealer (no surprise there). I dropped it off and it was done in 2 days as promised and the car runs great. They all were very professional and did great work at a great price. Highly recommended!

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Howard
W.
1/8/2016

RAB

Professional service, fair prices

You can't go wrong having your car or truck serviced at Boxer Motor Works. Professional, highly experienced and skilled service at fair prices. Much less than at the dealer.

If you’re in need of a top mechanic who serves Salem and the surrounding areas, consult Boxer Motor Works. Our automotive repair shop is staffed by highly trained specialists who can help you with problems of any scale. We’ll use high-quality tools and parts to get you back on the road as soon as possible. We can also perform state inspections.

If you’re dealing with automotive issues in Salem, MA, go to Boxer Motor Works. Our auto repair professionals provide prompt service; we’ll help you get back on the road as soon as possible. Regardless of whether your vehicle requires maintenance or an emergency repair, we’ll use our skills to assist you. We may also be able to extend the life of your vehicle.

In the auto repair industry, where you choose to get your car fixed can make a big difference in the service, quality, and price you receive. And choosing the wrong company can lead to a costly drawn-out project that only fixes the problem in the short-term. At Boxer Motor Works, we offer comprehensive repair services that are designed to keep your name-brand vehicle running like new. Our commitment to reliable and affordable service has set us apart as a trusted name in the area, and we pride ourselves on the high standard of quality and honesty we offer our valued customers.

Auto Repair Shop in Salem, MA

If you’re looking for a reputable auto repair shop that serves Salem and the surrounding areas, turn to Boxer Motor Works. We’re highly credible. Our shop is fully licensed and insured; you’ll be able to enjoy risk-free service. You’ll also appreciate how we have state certifications for all of our techniques.

Our competent mechanics will use their skills to address any of your automotive problems. Some of our specialties are:

Branded auto repair

Transmission repair

State inspections

Serving individuals in Salem, MA, our auto repair shop provides highly detailed repairs. Our attentive mechanics will carefully evaluate your vehicle’s performance and appearance to diagnose all of your problems. We’ll make sure we fix your problems during our first attempt at repairs, saving you time and money. We’ll also work efficiently as we apply some of our best automotive repair solutions. Give Boxer Motor Works a call today, and one of our representatives will answer your questions.