Need clarification on the Subject/Object pronoun

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IN the below paragraph why is the review check software complaining that in the sentence "If you could give me more context around this, I will try to get further information for you" we should not use "you" as it is informal. also, Please review the below paragraph(s) for completeness

As per policy, open source can be used only for internal purpose and trainings. It cannot be used for development and production deployments. However, if there is a requirement to use open software we need to follow the standard process defined in section 6 of the attached policy (Not to be shared with client as I might need to get approval). It just has about 5-6 bullet points.

I have checked with the teams here, and none of them has used any open source for client projects. If you could give me more context around this, I will try to get further information for you. XY team has used JMeter for performance testing for some time and due to compatibility issues they dropped it and then switched back to load runner. In any case, I will do a final check tomorrow based on your inputs.

See example:

However, if there is a requirement to use open software we need to follow the standard process defined in section 6 of the attached policy (Not to be shared with client as I might need to get approval).

2 answers

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As per policy, open source software (OSS) may only be used for internal purposes and for training. It may not be used for development and production deployments, except under the following conditions: if a requirement to use OSS exists, the standard process defined in section 6 of the attached policy must be followed.

The attached policy is not to be shared with client personnel, until approval has been received. The attached policy has been checked with existing project teams, and they have confirmed that no OSS has been used in any client projects.

While the XY team had used JMeter for performance testing for some time, that team has discontinued its use due to compatibility issues, and switched back to using LoadRunner.

With additional context, further verification can be done to ensure that there are no violations of the No Open Source Software restriction.

When you write a formal paper, you should avoid using first-person pronouns. Grammarly will give you a suggestion, but you will have to decide if it applies or not. In this case, the software draws your attention to the fact that you are using a word which is not appropriate in formal writing (academic paper, speech, etc.). But since your content is not very formal, you can ignore the suggestion and use first-person pronouns without any problems.