Quality

“If you’re going into an inpatient psychiatric facility in a general medical hospital, the idea there is to try to give the treatment that’s absolutely needed and try to get them – the patient– stepped down to the outpatient level of care. That can mean being in the hospital for two or three days, on average.

“What’s different about here at Rogers is that we’re not counting the days. We’re counting whether people are well enough to be discharged yet. Having that attitude rather than counting the days leads to people having a better experience.

“When we talk about quality, and the quality treatments that we have here at Rogers, what quality means is that it works, and that everybody is having a very similar high level of treatment delivered to them. We use very well-known techniques such as CBT. You’ve probably heard of cognitive behavioral therapy before, but the way that it’s practiced here at Rogers is different. When you talk about to CBT to the average person, if they know what CBT is, it's something that I get once a week or once every other week outpatient with my therapist. If I can find them. If I can find a therapist that specializes in CBT. What we offer here is a much more intensive way of looking at CBT. It’s an immersion in cognitive behavioral therapy. It’s a way for you to be able to live that therapy.

“We’re able to get a really great idea about what’s going on with someone just because of how much time we do spend. I think once you have an idea or a diagnosis, you are able to come up with a treatment plan. You’re able to come up with a diagnosis more quickly and more firmly by getting to know the patient, and getting to know the family, and getting to know the surrounding support system. And obviously that would lead to a quicker diagnosis. A quicker diagnosis would lead to, I think, more effective and more rapid treatment.”