Roaming Bundle FAQs

Prepaid and Postpaid customers will be able to purchase a 1 Day, 7 Day or 30 Day Roaming Bundle.

Will I be able to keep my bundles when my Roaming Bundle expires?

No, when the Roaming Bundle expires the following will happen:

Unused data bundle will be removed from your account.

You will also receive a text message advising that the Roaming Bundle is expired and that standard roaming rate will apply.

An expiry text message will be sent to your prepaid phone, 2 days and 1 day before the roaming bundle expires. The text message will advise you that the plan will soon expire and that you may opt-in to automatic renewal to save the unused data bundle.

On your postpaid account, the plan expiry text message will be sent 4 days, 2 days and 1 day before the roaming bundle expires. The text message will advise you that the plan will soon expire and you can opt-in to automatic renewal to save the unused data bundle

How do I cancel my Roaming Bundle?

The Roaming Bundle cannot be cancelled after activation.

During the activation process you may cancel the activation request.

Once activated, the plan will only expire at the end of the subscription period i.e. 1 day, 7 days and 30 days, after purchase.