To access your images, insert your code (it is supplied on the confirmation email we sent you) and click the Access download button. All images available for download are stored here.

Your link is active for 30 days, after that time if you want further downloads, a small service fee is payable and you must contact us to reactivate your code.

We recommend you back up your files so you will always have a copy of your precious images safely stored away from your computer (just in case!).

If you have problems with your Download from the link emailed to you, please try again in a different browser. Some browsers can prevent the Download from starting. If your problems persist don’t hesitate to contact Customer Service on 1300 360 445 or info@gfp.com.au.

Use your web login (Looks like 1TR0T0C) to check the status of the order.

Enter Web Login:

We can not find an order associated with your login ID.If you think this is incorrect, please contact customer support at 1300 360 445

Your order is missing details and cannot be completed. To update orders click the Update my order details button button and fill in the blanks. Once the details are complete, we will send your personalised package for printing immediately.

I am due to have my baby soon and would like to have newborn photos – which hospitals are you in?

GFP Babies photographers are in hospitals throughout Australia, to check whether your hospital is one of them, please call 1300 360 445 or email info@gfp.com.au.

How do I contact the photographer at the Hospital?

Our photographer visits the hospital several times each week and calls on mothers regularly; OR

You can leave a message with the Ward Clerk; OR

You can phone 1300 360 445 and request the photographer contact you in hospital.

How long does the photography session take?

The session takes approximately 30 minutes.

How does the photography shoot work?

The GFP Babies photographer comes to you and conducts the photography session in your hospital room – so it’s very convenient and you view the images straight away.

How do I download my images

Once you have purchased a download or a package containing a download, you will receive a confirmation and download email. Use the link highlighted in the email and you will be taken to the Download page on the website. Insert your code and click the Access Download button.

How do I view my photos?

Images are viewed with the photographer straight after the sitting. The images are also uploaded to our secure web nursery instantly, and can be viewed online at any time.

Your personal web login is sent to you by email and SMS. You can share this login with members of your family or friends, so they can view your new arrival too.

How can I buy my photos?

We offer two purchasing options:

Purchasing on the day. This option is very convenient. After your sitting, view your images, choose your package design and the photographer will place the order for you. Purchasing on the day provides some great discounts too!