Don’t try to use your emails to send your customers off from Amazon to other selling platforms. Or your own website.

Don’t use emails for anything else that necessary communication. You can freely reply your customers and email them the information needed to finish the order. You can also ask for feedback and reviews. Anything other than that is a big NO.

#2 Don’t overdo it

Buyers on Amazon are not your customers, they are Amazon’s.

Amazon sends the customer an automated shipping confirmation, you don’t have to do it.

If buyers have any problem with your product they will often contact Amazon, or you, directly.