What our Customers say...

Testimonials

No complaints whatsoever fantastic job!!
Triple thumbs up!!

— Albert in Medina, OH

Deb, Kyle, and Dennis were professional, efficient and well experienced. Deb was particularly good and additionally compassionate, knowledgeable, and supportive through a traumatic time. A valuable asset to SERVPRO!

— Cassandra in Berea, OH

Buffy, Kris, and Derek were wonderful. My office flooded and they had the job done in 3 days. They worked quickly and as quietly during business hours to get the job done. Very respectful to our customers and employees. Very impressed. Will definitely use them again.

— Jason in Wadsworth, OH

We called Kelly at 6:00pm and she had a crew here by 8:00pm. She was here to oversee the job until 1:30am and showed up the next day to check the progress. Very impressed with the work and the service provided by the whole staff that was involved(Buffy, Kris, Derek, Aaron, and Kelly).

— Sharon in Orrville, OH

Deb Williams was outstanding though out our job and did what was necessary to make sure things were done right with her crew.

— Joel in Framingham, MA

I wouldn't change anything about this SERVPRO they did a wonderful job

— Richard in Dorchester, MA

What a crew, I am thoroughly satisfied. Thank you all! There truly are not enough ways to compliment this wonderful group of SERVPRO employees. Debbie Williams is TOP SHELF! Everyone (Robert, Kris and Nina) worked tirelessly and professional.

— Cynthia in Akron, OH

Great job. Great team. Especially the project lead Dennis Fosdick. So far I can only say positive things about SERVPRO!

— Jose in Sudbury, MA

Would use again!!

— Old Time Pottery in Parma Heights, OH

Awesome work! They were so good I hired them for work outside of the claim!!

— Pamela in Strongsville, OH

They were amazing. Dennis was incredibly knowledgeable. professional, and efficient. The entire crew was very compassionate and hardworking and worked very hard to complete our job! THANK YOU!

— Margaret in Strongsville, OH

Deb, Danielle, Kelly, Eric, and Jason did a wonderful job!! Thank you so much for everything!

— Frank in Parma Heights, OH

Great Job!

— Winnifred in Wadsworth, OH

The team did an awesome job! They were very polite and very helpful! Thanks again!

— Nick in Parma Heights, OH

Everything was perfect. Chris, Kris and Dennis were incredibly professional!

— Andrew in Pepper Pike, OH

Deb, Robert, and Beth did an outstanding job!

— Mike in Akron, OH

Great service, explained everything that needed done. Great communication.

— Elloras Cave in Akron, OH

The purpose of this letter is to notify you of the pleasure we had in dealing with this specific crew, during a very stressful and sad event for us and our family. Deb did a thorough job of explaining everything to us, and answering all of our panic ridden questions. Their respect for us and our relatively new home offered us a sense of comfort that was much needed as this. They worked extremely hard, without complaints and very few breaks. They accomplished these tasks with as little added mess as possible, and were extremely efficient.

We can’t reiterate enough, what relief and hope they extended to us. They are wonderful people, with a deep sense of determination to help others. This is our first emergency of this kind, involving our home, and its consequences. We ask that you recognize this team, particularly Deb and Kris, who allowed us to see “light at the end of the tunnel”. At a very dark time in our lives as a homeowner. We can’t say enough grateful and respectful things about them. Thank you for responding to our sudden needs, with such a great dedicated crew! We hope we will never have a need for your services again. Nut they are always welcome to stop by to say HI, and see our reconstructed basement that we can partially contribute to their heartfelt effort.

— Linda and John in Dublin, OH

The workers were terrific and courteous just all around good guys.

— Carolyn in Maple Heights, OH

Buffy, Bob, and Dan were all great!

— Kelli in Maple Heights, OH

I really feel that the team, (Deb, Kris, Derek, Chris), you sent went above and beyond the call of duty, I was led to believe that everything would be good when they left, not only was it good, but the team actually showed real concern for our issues. This in hand is rare in business anymore. I hope this never happens again but if it does I will call your helpful staff.

The crew members, (Derek, Kris, and Chris), could not have been more professional than what I experienced. They explained all procedures in simple terms. They were very neat about their work. I would absolutely recommend this company to anyone. I was somewhat challenged in my personal knowledge of the problem that occurred at the water damage. They sensed my situation and reactions and were very calm in re-assuring me that I was “In SERVPRO hands”