When surveyed and asked who they prefer to have clean their Carpets, Rugs & Upholstery, the Owner or an Employee, consumers ALWAYS choose the Owner. Now you see, that's "who" my business serves. It's for that consumer who realizes that an Owner like myself is Infinitely More Experienced, Better Trained, able to make Higher Level Decisions and more concerned about satisfying the customer than an employee.

Fresh Start Home Services has adopted a set
of “values” I live by. Values are “ways of
thinking” that guide me in my decisions. These values help me
accomplish my mission of providing each client with an Unparalleled
Service Experience!

Value #1: Reputation

Unfortunately the cleaning industry is filled
with uneducated, uninformed and sometimes downright unscrupulous
companies. I am proud to say that Fresh Start enjoys one of the best
reputations around. The area’s most seasoned Interior
Designers and Realtors refer my services exclusively. My clients have
piece of mind in knowing that consumers have given me hundreds of
positive testimonials, a5-star rating at Kudzu.com and the #1
consumer reliability rating for
customer satisfaction.

Value #2: Experience

My technicians and I have cared for the finest
floors, rugs and fabrics since 1992. My company is experienced in all
methods of carpet cleaning, HVAC systems, hard flooring, all fabric
types and carpet construction as well as the most unusual soiling
conditions. I am often called upon to solve cleaning related problems
that baffle other companies. This gives you the confidence that my
technicians and I will be familiar with your situation regardless of
its complexity.

Value #3: Education

My company is committed to the highest order of
education and training. I immmerse myself in a number of educational
processes. Each staff member is thoroughly trained by the IICRC (The Institute of Inspection, Cleaning and Restoration Certification),
that’s minimum standard.

The IICRC is the world’s most
recognized body of certification for carpet, rug and upholstery cleaners.
In addition, my firm is certified by the IICRC. I hold Master Cleaning
Technician designation (the highest available), and my
technicians hold several other designations. I write articles for
industry publications as well as attend (and instruct) the highest
quality seminars around the country. I bring this education directly
to your job, giving you the most advanced cleaning ever.

Value #4: Professionalism

I take service seriously and have pride in
what I do. My mission is to provide you with an “Unparalleled
Service Experience.” I will arrive on time in
a professionally lettered company vehicle and communicate with you
throughout your service experience. Expect to be treated with the
utmost respect in the most courteous manner possible.

Value #5: My Promise

My interest is in having a long–term
relationship with you. If you are not completely thrilled with the
service experience you receive from my company, I will rush back to
your location no charge and no obligation to correct the situation. If
you are still unimpressed, you owe us nothing, and I will issue 100%
refund. I do this because it protects my Reputation – my #1
Value.

I invite you to call (770-575-5758) or
email us with any cleaning or non-cleaning related questions that you
may have.