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its great to have a distributor right down the road from you.its NOT great that they NEVER have the parts i need in stock!

i have been there for a simple ignitor, and told out of stock(was told i'd be contacted when one arrived, to do a warranty claim...still havent gotten that call, nor is it there yet.), then, i went there for an aux limit on friday, NONE in stock, had to "overnight it" still dont have that. THEN, today, i was forced to leave a h.o. with no heat, because they dont, or cant stock a circuit board.

guess i'll just be making a trip over an hour first thing in the morning for a circuit board. i hate that crap.

Are you a goodman dealer?

Why don't you stock them? I have 28 ignition controlls in stock and theres at least 40 ignitors in stock for various brands from universals, to Goomans [which fit alot of furnaces], to smart valves, nitride upgrade kits, lots of kinds. I don't believe in customers going without heat for a night and I charge a bunch to keep this all in stock.

My doctor gave me six months to live, but when I couldn't pay the bill he gave me six months more.
Walter Matthau

i do look like a monkeys ass, but only because i left him without heat. see, i usually do the installs, and drive the install truck...i was thrown into a stripped service truck, and am trying to stock it as i go, but, as i say, its awefully hard to stock something when the dist doesnt have them!

I hate going to the supply house. I know some guys who loved it though cause they would bill out the time to get it.
My philosophy was i will have it on the truck and just mark up the item the same amount of time you waste driving there to get it and bill out for. Then either I have time to do another call or I am home an hour earlier with my kids.

In everything I do I look for ways to shorten time whether it be stock, a better more efficient tool,etc. I even have different tool setups one bucket for service, one for installs and compressor changeouts and there are a lot of the same tools in both but it saves me time that way than going though one overloaded tool box or bucket looking for "mr. goodwrench" at the bottom of it.

thehumid1-------I live in NJ, a state where it's free to come in but you have to pay to leave!

Agreed with everyone else, start stocking ignitors, and 1-2 control boards. Theyre not too expensive for you and it's nice to wrap that up in 1 call. Is your dist. Johnstone? I see they've got a branch in Annapolis-I don't know geography of MD that well. They do goodman parts.

And I started leaving a spare ignitor onsite for the boondocks installs. Just leave it in the area of the furnace - labeled spare ignitor- dated- do not discard. That has saved my a$$ b4.