I have submitted my Tikona broadband account no. 1122346124 closure request many times to customer care.

Request ID for the same has not been given.I wish to convey with great pain and agony that instead of accepting my account closure request, i am receiving excess payment bill emails and calls to pay outstanding amount.

Please note i have used tikona services for a period of one month and paid Rs. 961 till date and I got bill of Rs. 1751 excess amount with one month advance rent, when i don't want to use your service am being hounded by customer care executives to pay bills and emails threaten for criminal and civil case. I have made it very clear that under no circumstance, I wish to continue using Tikona services and WANT PERMANENT DISCONNECTION.

Kindly take swift action on my request and close my account by arranging for an engineer visit to my location on/before 10th May, 2018.