Consumer loans provide significant income to the Bank. In today's economic climate, Bank profitability depends on making informed credit decisions, maximizing reward and minimizing risk. Successful banks have consumer loan professionals who are trained to maximize borrower relationships through excellent sales and service while following all bank policies and procedures.

The BEST! Consumer Lending Training Program

Based on global best practices in consumer lending training, the BEST! Consumer Lending Training Program provides your consumer lenders with the knowledge and skills they need to be the best they can be. Comprehensive training on all job responsibilities includes:

Introduction to Banking Training

Roles and Responsibilities of Consumer Lenders

Consumer Loan Products and Services Training

Consumer Loan Process Training

Consumer Lending Sales Training

Consumer Lending Compliance, Security and Risk Training

The BEST! Consumer Lending Training Program may be deployed as an eLearning, classroom or blended program, with comprehensive skill development using case studies, activities, role-plays, evaluation and testing, and final consumer lender certification followed by mentoring and ongoing OJT. The program is completely customizable with the Bank's products, policies, procedures and systems, or it can be deployed as off-the-shelf training.

To learn more about how your bank can maximize the potential of its consumer lenders, click here.

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