FAQs

Custom orders are welcome, I am more than happy to work with you in creating your perfect stamp.

Sizes differ by item and are stated in individual listings.

To give your stamp and long and happy life I recommend you clean it after each use. Warm soapy water and a toothbrush is great or a baby wipe. Pat dry and it will be as good as new.

I recommend using a good quality oil based ink pad. Hold the stamp face up in your non dominant hand and use your other hand to lightly dab the ink over the raised parts of the stamp face. Applying the ink this way will result in a much clearer image and avoid flooding the stamp with ink which can happen when you place the stamp face down into the ink pad.

My resin stamps are permanently mounted onto a clear acrylic block which is 5mm thick. This allows you to see exactly where you are stamping your image for perfect alignment every time. If you prefer a handle these are available through the drop down menu on each listing.

Custom orders are welcome, I am more than happy to work with you in creating your perfect stamp.

Sizes differ by item and are stated in individual listings.

To give your stamp and long and happy life I recommend you clean it after each use. Warm soapy water and a toothbrush is great or a baby wipe. Pat dry and it will be as good as new.

I recommend using a good quality oil based ink pad. Hold the stamp face up in your non dominant hand and use your other hand to lightly dab the ink over the raised parts of the stamp face. Applying the ink this way will result in a much clearer image and avoid flooding the stamp with ink which can happen when you place the stamp face down into the ink pad.

My resin stamps are permanently mounted onto a clear acrylic block which is 5mm thick. This allows you to see exactly where you are stamping your image for perfect alignment every time. If you prefer a handle these are available through the drop down menu on each listing.

Shipping & policies

Estimated Shipping

I send all packages in protected envelopes or boxes by Royal Mail first class mail in the UK and Royal Mail International Standard for international orders. Royal Mail First Class in the UK (mainland) takes approximately 1-3 working days. International postage usually takes 2-3 weeks but please check the royal mail website here www.royalmail.co.uk for current estimated delivery times from the UK. During busy periods such as Thanksgiving, Black Friday, Christmas and Bank/Public holidays can cause significant delays to the postal services particularly internationally. I recommend upgrading to tracked.

Upgraded shipping that includes tracking and insurance is available at checkout.

Please note that customs and excise can delay international delivery by up to 6 weeks. I cannot be held liable for any customs charges, These are legally the responsibility of the buyer so please check for charges prior to purchase . You must ensure that the country you are in does not have restrictions. I am sorry but I cannot be held responsible for customs charges and/or refunds for items destroyed by your local Customs and Excise.

***Please be aware that during busy periods such as holidays, strikes and bad weather, delivery can take longer than the estimated time***

The buyer is responsible to ensure that all delivery information is up-to-date. To ensure full buyer and seller protection, I will only post to the address supplied by Etsy. Items returned to me by Royal Mail for having an incomplete address are not liable for refund and postage must be covered for these to be resent.

Payments

Payments

Payment is made at point of purchase. I accept cards and direct checkout with PayPal. Payment must be made on custom items before I begin working on the order.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Additional return information

Please ensure you fully read descriptions before purchase.

Refunds.Personalised stamps can not be returned or refunded unless faulty or I have made an error . If you think your stamp is faulty please contact me immediately with photos of your issue so I can rectify the issue.

If you wish to return a non personalised item please contact me within 14 days for return instructions, return postage is to be paid by customer and is non refundable. Postage costs will only be refunded if the item is faulty. Returns must be received within 30 days.

All items must be returned in the original packaging. If a free gift was included in your parcel, this must also be returned before any refund is issued.

All refund policies are in line with the UK Consumer Rights Act 2015. International customers are bound by UK law and guidance.

Additional policies

Additional policies

When you buy from a shop on Etsy, you’re directly supporting an independent business, each with its unique listings, policies, processing times, and payment systems. By making a purchase from a seller on Etsy, you agree that you:

- Have read the item description and shop policies before making a purchase;- Have submitted appropriate payment for item(s) purchased; and- Have provided accurate shipping information to the seller.

I retain copyright of the images . Please do not alter or change the files/images.