Helping Remote Leaders Succeed in a Virtual Workplace

Have you ever led an online meeting or teleconference and had trouble getting input from participants? Does it feel like nobody is responding or participating? I’m going to guess that the problem isn’t whether you are asking for questions and feedback, it’s how you’re asking.
Most of us honestly try to engage our audience and give them a chance to participate. We often ask, … [Read more...]

I have been teaching online presentation skills for a very long time. Since I led my very first WebEx Introduction class almost 12 years ago, a lot has changed. Technology is better—I can’t remember the last time someone joined a webinar on a dial-up modem, and it’s actually harder to find a computer that doesn’t have a webcam than one that does. Here’s what hasn’t changed: … [Read more...]

You might not have a favorite Greek philosopher, but I do. And you might not think someone who wrote at the time of the Roman Emperor Nero would be relevant to leading a remote team, but you’d be wrong. My boy Epictetus is still relevant.
Particularly relevant today is this quote: “Practice yourself, for heaven's sake in little things, and then proceed to greater.”
Yes, good … [Read more...]

This is the fourth and final installment of a series designed to make online presenting less intimidating and more effective.
As online presenters, we are often distracted by the nagging fear that our audience is tuning out or just not getting what we are trying to share with them. I hate to tell you, but your fears are probably justified. And the reason has nothing to do with … [Read more...]

What is the biggest complaint remote workers have about remote communication their colleagues? If you guessed too many emails, or being barraged by Slack messages, you’re in the top ten. But when we recently asked people “What’s the thing that drives you craziest about working with remote workers?” the answer was a little surprising.
“I hate talking on the phone. I prefer … [Read more...]