Spear Motors Ltd is a private Limited Company duly incorporated under
the Laws of Uganda. It was founded in 1973 by Prof. Gordon Wavamunno. Spear
Motors Ltd is the Sole official distributor for Daimler AG of Stuttgart,
Germany the manufactures of Mercedes Benz. It is also the official distributor
for other legendary brands like Chrysler, Jeep, Dodge, Great Wall Motors
(Wingle double cabin and Hover Station wagons), Kinglong Buses and Deutz Fahr
Tractors.

Job Summary: The Customer
Retention Officer will ensure present and past customers are retained by giving
quality service and quick response to customer queries.

Key Duties and
Responsibilities:

·Maintains excellent knowledge of Spear Motor
products and services in order to understand customers’ needs, persuade,
respond and resolve concerns.

·Carries out a daily customer survey as per
questionnaire and documents responses and resolutions.