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I suggest (for the future downtimes) adding links on the maintenance-quakelive page to places with updated info, maybe also updating it directly there, like the one sentence that appeared later: "We are down as we resolve issues with the site."

Twitter/Facebook had information that they were down. Consequently, so did the forum, but that was inaccessible.
IRC also had it as the topic, but I do agree that they could put in a mention to the appropriate sites on the 'down' page.

I will have to agree with some of the people who replied .Pennys on the dollar is not worth it.And as far as allowing Free Reighn of QL,for a short period off time,in my oppinion would be a waste.After that time period it would be back to normal.Paying! and Non Paying!.

This is some moronic request because paying users already have that.............................................. .

I'm a pro user and i couldn't care less about compensation. DB or service went down. **** happens. To all of us.
That being said, if there was a compensation because business is concerned with customer's satisfaction - it would be very thoughtful and generous.

The way I see it, rare outages (however frustrating) like this highlight the reliability of the site for the rest of the year - there's actually very little unplanned downtime. If my sub is contributing to that, then I'm happy.

well, in the day that the site crashed, i saw some strange nickname sending me a message to the instant chat window saying: "join me at this match: (random link) " i ignored it even tought he was not on my friends list, a few minutes after that the site crashed. im not saying it was hacked but that was kind of strange.