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Cisco Unified Communications Manager Attendant Console, a client-server application, allows you to use a graphical user interface that contains speed-dial buttons and quick directory access to look up phone numbers, to monitor line status, and to direct calls. A receptionist or administrative assistant can use the attendant console to handle calls for a department or company, or another employee can use it to manage his own telephone calls.

For information on how to upload the user file and configuration procedures for Cisco Unified Communications Manager Attendant Console, refer to the "Cisco Unified Communications Manager Attendant Console" section in the Cisco Unified Communications Manager Features and Services Guide.