Can you further describe the position of the encoder strip? Is it on the rail toward the front of the printer or the back of the printer? Is it directly attached to the printhead assembly?Can you further describe the position of the encoder strip? Is it on the rail toward the front of the printer or the back of the printer? Is it directly attached to the printhead assembly?

AnonymousApr 23, 2008

paper got jammed, got every piece out don't see no more, clean machine and still have unable to print 30paper got jammed, got every piece out don't see no more, clean machine and still have unable to print 30

3 Answers

Anonymous

Re: Printin

I don't know exactly what I did but I felt around for the foil and pressed it against the printer head and kept my fingers crossed. Then the printer went through the cleaning process and, lo and behold, I now have a printed sheet of paper. Brother's website and owner's manual have NO trouble shooting guide worth using!
Thnaks for the fix!

With my printer, model mfc 665cw, it's really hard to access the encoder strip because it's blocked. I managed to find it by gently running my fingers where the paper jam had occurred and I found it. I applied alittle pressure all the way across the strip to move it down in place. The printer went into a cleaning mode and began to work properly again. Thanks (mix-it-up) for the heads up that that was the problem.

The CR encoder strip is not in position. Its the encoder strip which gives the printhead the position. It runs upon the printhead (a small foil strip). BTW this happens quite often because the jammed paper lifts the strip out of position.
You ve to open the printer and simply put the encoder strip right into its rail between the senor upon the printhead again.

This fix will prevent the encoder strip to lift out of position when a paperjam occures.

Use a smal plastic strip (0.5 x 1cm) and a tape strip (0.5 x 3cm). Position the plastic in the middle of the tape. Stick the tape onto the printhead where the encoder strip runs. The plastic prevents the encoder strip to stick on it.This is a fix for owners who have this prob.:
This fix will prevent the encoder strip to lift out of position when a paperjam occures.
Use a smal plastic strip (0.5 x 1cm) and a tape strip (0.5 x 3cm). Position the plastic in the middle of the tape. Stick the tape onto the printhead where the encoder strip runs. The plastic prevents the encoder strip to stick on it.

1 Suggested Answer

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).click here to download the app (for users in the US for now) and get all the help you need. Good luck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

https://files.support.epson.com/htmldocs/rx620_/.../trble_1.htmEpsonAn error has occurred in the printer parts. Turn this product off, and then back on. If theerror message still appears, contact your dealer. Scanner error occurred.

The error means you have a paper jam or one of the sensors is incorrectly reading a paper jam. Unplug the unit and check all areas for a jam. Remove the back Jam Clear Cover and check inside there. Remove the Paper Tray and check that area and check if the PE actuator is in place behind the paper tray. Lift the scanner flatbed unit and check inside the print carriage area. Look for scraps of paper at the sides of the platen. These scraps that may be soaked with ink and difficult to see. You may need to move the print head to see both sides.

If the PE actuator is missing, contact Brother for a replacement. Put in the replacement if needed.

Close the scanner unit, replace the clear jam cover (put it on correctly) and replace the paper tray. Plug in and turn on the printer and see if the message clears. If it doesn't clear, access the Ink or Ink Management menu (either directly by a single key or through the menus). Do a test print for Print Quality (Color). If the quality is good, press 1, the up arrow or + key to select Yes. Then press the Stop/Exit button. If the print quality is poor, clean the print head.

If the jam message occurs again, check for more scraps of paper inside the unit as above. Make sure your paper meets the specifications for the printer and isn't getting excessively humid. (Paper will pick up moisture from the atmosphere so keep only the needed amount in open reams or the paper tray.) Fan the paper in the tray and then return it to the paper tray. Make sure the paper is flat in the tray and that the guides are just touching the edge of the paper.

When a paper jam occurs during printing for some reason, the printer
beeps, displaying the message <PAPER JAM> in the display. When
a paper jam occurs, remove the jammed paper using the following
procedure, and then resume the job. If the message that indicates the
paper jam does not disappear even after removing the jammed paper
following the procedure, there is a possibility that torn pieces of
paper are still left inside the printer. Inspect each part of the
printer again, and completely remove all pieces of jammed paper.

"Machine Error 30" (or "Unable to Print") indicates either a simple problem such as a paper or part of a paper stuck inside the machine, which of course is solved by opening the machine as much as possible and remove the reason for the jam.
Even a ripped part of a paper will be able to cause the paper, so it's important to be careful when taking jammed paper out to not rip the paper (do this by carefully pulling the paper among the same way as it would go when printing, not the opposite direction).However, if that doesn't work, the error is mechanical (but still most likely caused by the jam, either a sensor getting dirty and unable to do it's work, or actually getting broken), and there isn't much you can do. If the message comes back right after turning on the machine, you'll have to have service performed on the machine.