I have a friend who streams at http://www.livestream.com/chorotv . He's been repeatedly maxing out his viewers with large amounts of overflow (he's an artist and commentator who has quite a following) due to his account's status.

However, whenever he applies to expand his viewer capacity by verifying and upgrading his account, he receives the following:

"Unfortunately, we cannot approve your application at this time, due to the following issues:

New, inactive or small channel:
The quantity of recorded / uploaded content on your channel is not developed enough to meet livestream.com publishing / editorial requirements. Please don't hesitate to re-submit when your channel grows."

He consistently maxes out the free viewers when streaming. He is as max capacity for hosted videos, rotates content in and out, has his feed full, plus videos autoplay. How much "growth" can he do at this point? What exactly is necessary for his application to go through, as the requirements seem to all be met in spades?