Fraud Awareness

Credit Card Fraud

Customer and card alerts

Problems with the card

Metallic paint used to touch up the hologram after re-embossing the account number.

Four printed numbers don’t match the first four numbers of the embossing.

Irregular or inconsistent spacing and type styles.

Signature panel doesn’t bear the repeated word “Visa”in blue and gold at an angle or “MasterCard” in multiple colours at a 45 degree angle.

Ghost images of a previous name, number or date.

Problems with the customer

Customer purchases a large quantity of high-priced merchandise on a newly valid card without regard to size, colour, style or price.

Female customer uses a card with a male name, or vice versa.

Someone purchases expensive electronics such as TVs or stereos without asking about technical specifications or warranties, or insists on taking merchandise immediately, even when delivery is included in the price.

Customer takes their credit card from a pocket rather than a wallet, signs the sales draft very slowly or awkwardly or needs to see the name on the card before signing.