An Unreliable, unprofessional, inhospitable and even rude host(s). The apartment and facilities were neglected and rundown. We had no privacy and no noise, wind or even odor insulation from the street outside. Other than good location, this apartment has nothing to offer.
Beware of hosts trust issues: We booked this apartment with Sarah 6 months ahead and even re-validated the check in time a month earlier(5pm). A week before our arrival we were contacted by Lindsey, which wrote that she & Sarah started working in the evenings and that we can't check in before 8:30pm. After refusing to agree to her suggestion that we wait after a flight with our 5 suitcases in the Starbucks downstairs, she "gracefully" offered to cancel our stay and refund us(which we were entitled anyway).
After we warned her that the check in time is part of the agreement with Sarah and that it will lead to a dispute with Airbnb she agreed to send a friend to open the apartment for us on the agreed time. Adding insult to injury, the only time Sarah contact us again was to get our check out hour.
Other then the good location the apartment itself is far from what's advertised on Airbnb. The windows have see-trough bamboo curtains which provide zero privacy or light block. The air-conditioning unit is installed in the window thus leaving the window half open which leaves big gaps that lets in noise, wind and odors from the down stairs alley. It's easy to see that this bothered previous guests which attempted to seal the gaps by shoving NYLON BAGS in the gaps. The bedroom was overflowed with noise originating in the cooling towers and air-conditioning units on the roof facing our windows and alley noises only 10 feet below us. The facility was clearly old and rundown and not as tidy as you would expect it would be when you pay cleaning fees. Utensils (coffee cups in particular) were dirty and the fridge was full of leftovers. The kitchen is very basic and doesn't include basics like a kettle and sugar to make a cup of coffee or a clean sponge to clean the dishes (As directed by Sarah's rude sticky note on the fridge). The bathroom was stocked with old and dusty towels and a "generous" amount of one and a half toilet paper rolls. We ended up using our home towels, soaps and bought a pack of toilet paper. The TV is "ingeniously" located to the foot of the bed and cannot be viewed when laying in bed. The WIFI is not secured and can even be accessed from the next street pub. We have proofs to everything that was written(photos, video & emails).
We didn’t expect of Sarah nothing less than a counter review full of lies on my profile but it’s a small price to pay if it will make you treat your guests more like people and less like walking wallets the next time around.AVOID IF POSSIBLE!

As you can see, this is in direct contradiction to our other guest reviews. Adi was by far the rudest and filthiest guest we have ever let stay at our home. From her attitude, it seems like nothing could please her - so it is no wonder that she managed to find faults with what our other renters have described as "clean," "comfortable," "clean," etc.

We stayed at Sarah's apartment for 3 days in September. The location is very easily accessible via the red line. We used public transport to get around in Chicago and found this location very convenient. There are many restaurants and bars to choose from that are all within walking distance. If you stay here, make sure you grab a bite to eat downstairs at the restaurant, their pulled pork sandwich is a winner!
It is a cosy apartment and perfect for a couple. the check in process was very smooth, the hosts are both friendly and helpful. The inclusion of a guest book and various maps and pamphlets were very thoughtful which made it easy to explore chicago - definitely try a Segway tour!
Thank you Sarah for making our stay enjoyable, we had a lovely stay and would definitely come back!