Posts Tagged ‘High Street Shopping’

Treating it’s Customers With Complete Contempt – As Usual !

Today I bought a couple of pairs of pyjamas from Sainsbury’s for my ten year old boy. That was a bit of a mistake. I never seem to learn my lesson. Sainsbury’s ownbrand TU clothes for kids is a just a byword for tat. It’s just not worth bothering to buy at all as every time I do, things just have to be returned because they’re so useless.

They should alter the brand name to TAT instead of TU. That would be a more honest description of the utter rubbish they sell, and at least we customers would know exactly where we stand and be properly warned of the withering contempt with which Sainsbury’s obviously views it’s customers.

Just about every time I buy a Sainsbury’s TU brand of kids clothes I just have to take them straight back again because they are so incredibly badly made they are completely unwearable.

The pyjamas were Sainsbury’s TU ownbrand BBC Dr. Who pyjamas that come with a ‘sound chip ‘ which gurgles ‘exterminate, exterminate’ in a monotonous electronic voice when you touch it. It is a fairly large thing – about two square inches of soft rubber – sewn into a sort of pocket dangling at the bottom of the top part of the pyjamas just where the top ends at the wearer’s waist.

It is quite bulky and would be really uncomfortable for the child wearing the pyjamas in bed as they would be sleeping on a huge great lumpy thing digging into their waist. It would also come to grief in the wash as hot water, detergent and a washing machine continuously bashing clothes around to clean them is not exactly the best environment to expect electrical or electronic things to survive. Water and electricity are not friends at the best of times.

To be fair to Sainsbury’, there is a label somewhere which says you should remove the sound chip before washing and sleeping. But the problem is, there is no way of removing the sound chip which looks as though it might be intended to be in some sort of open pocket which would actually allow it to be removed.

In actual fact, the pocket has been completely sewn up in a permanently closed position, probably by simple carelessness in the manufacture. So, the only way of removing the chip – which has to be done if anyone expects to be able to sleep in the pyjamas or to wash them – is to hack open the pocket with a pair of scissors.

However carefully this might be done, it is unlikely to be possible to put the flaming sound chip back without it falling out immediately, and the likelihood is that the pocket will be so damaged, it will simply rip apart in the wash and have to be completely hacked off the garment anyway.

Well done Sainsbury’s ! Another victory in the great battle to force us consumers into buying complete rubbish of the lowest possible quality ( and the highest possible profit to the supermarket).