Our Granite State Ambassadors Certification is a 2-day intensive certification training course. Classes begin at 9am and end at 4pm each day. You must attend the entire training to become a “Granite State Ambassador”.

DAY 1 – THE GRANITE STATE AMBASSADOR EXPERIENCE

Welcome to NH Granite State
Ambassadors (NHGSA, The Company) To provide an orientation to students
about our company, our programs, our mission, vision and values. As well
as providing an understanding of our key partners including NH Division
of Travel & Tourism, and their promotional materials and how to use
them to support our guests .

Hospitality The GSA Way (GSAs, The People) An exploration of the
skills and resources needed to provide hospitality to guests of New
Hampshire, by meeting and exceeding their information needs. How New
Hampshire residents have always played a role in this process. Special speaker: Portsmouth Peace Treaty, Japan-America Society of New Hampshire.

Attractions & Heritage Tourism A panel of local experts introduce
us to their community and explore their attractions, scenic, cultural
and historical sites and how they help to define who we are here in New
Hampshire. This panel changes with each training location.

How to Participate as a GSA To provide the volunteer (or employee)
with an understanding of the philosophy, rules, regulations, and inner
workings of participating as a “GSA”. Learning about how to participate
at your own level and the importance and specifics of our extensive
communication system.

Meet our GSAs Panel discussion where you can hear from current GSA
volunteers about their experiences, what they get out of the program
and a Q&A.

DAY 2 – BECOMING AN AWARD-WINNING “NH INFORMATION SPECIALIST”

Sports & RecreationA panel of experts talk about the
importance of sports and recreations opportunities has for New Hampshire
residents and guests. Panelist Topics include: NH State Parks, White
Mountain National Forest, NH Campground Association, and NH Fish &
Game

Falling in Love with New Hampshire Through a “speed-dating” format
of presentations from each of NH’s seven tourism Regions (Monadnock,
Dartmouth/Lake Sunapee, Northern NH, White Mountains, Lakes, Seacoast,
and Merrimack Valley) will help students develop an understanding of the
unique activities and events that draw people to New Hampshire and to
“Fall in Love” with each of them!