Order and Postage Information

All items from the Boutique, apart from the Château Advent Calendar and Château Book, are sent from our little croissant-shaped village in France.

While the Château Advent Calendar and the Château Book are sent from Australia, where they have been printed in our home town and suburb of Perth City.

And so, below are the shipping and postage details of our French Finds and the Château Book and Advent Calendar...

For Our French Finds:

Your items will be gift wrapped at the Château in le Salon Rose before being packaged and delivered to you, wherever you may be in the world.

We will always endeavour to send your parcel within 7 working days after you have placed your order. As we are a very small team (of just two!) which receives a high volume of orders, in advance we thank you kindly for your patience and understanding as this takes just a little longer than you may be used to.

Your parcel will be sent Standard Delivery with our local branch of La Poste. Our local branch does not offer Express Shipping and so it is more like pony express here in France!

If you are worried that your parcel has not been shipped, or that it has not yet arrived, please do contact us via email at boutique@chateaugudanes.com and we will be straight back in contact.

We will do our very best to package your French Finds as carefully and as safely as possible for their journey to you. Sometimes though, we understand that things may be damaged during their travels. If this has happened please do contact us so that we may work something out for you.

For The Château Book and Advent Calendar:

Your items will be gift wrapped by the Château Family in Australia before being delivered to you, wherever you may be in the world.

We will always endeavour to send your parcel within 7 working days after you have placed your order. As we are a very small team which receives a high volume of orders, in advance we thank you kindly for your patience and understanding as this takes just a little longer than you may be used to.

Your parcel will be sent Standard Delivery with our local branch of Australia Post.

If you are worried that your parcel has not been shipped, or that it has not yet arrived, please do contact us via email at boutique@chateaugudanes.com and we will be straight back in contact.

We will do our very best to package your book and advent calendar as carefully and as safely as possible for their journey to you. Sometimes though, we understand that things may be damaged during their travels. If this has happened please do contact us so that we may work something out for you.