Thanks Gary.
We do try, it's not always as simple as people on the outside envisage, for a varying reasons, but we will always where possible we continue to work on and and support products post-release.
Spinner aesthetics definitely being looked at.
Regards

More work to be carried out on the Duchess to tweak the FDE further but for now the changes per update are these:
v1.03
- Updated FDE
- Minor engine management changes
- Elevator trim - fixed
v1.02
- Updated FDE
- Initialises the aircraft with the auto-trim system switched off by default.
v1.01
- Avionics back-lighting fixed
- Disabling engine management (the default option) now enables 'simple start' mode, allowing you to start the engines without priming or risk of flooding
- Standby altimeter barometric pressure setting fixed
- Primer controls are now spring-loaded to OFF after two seconds
- Auto-trim now disabled below 100ft AGL
Thanks
Scott

If you're referring to the Archer and Duchess, neither have been rushed out for release, of that I can assure you. Regarding updates, you're hardly going to be waiting months for them, first Duchess update was two days after release and likely to be a further FDE update for that this coming week.
Archer - currently assessing and reviewing any bugs and issues that have been reported.
Have you reported the serious graphical bugs to us already? We're certainly not aware of anything major and wouldn't have released if there were serious issues but if reported and found to be correct we'll ensure the fixes and changes are made where required.
Obviously these two and other products are currently in development so managing them in terms of collating all issues, checking them out, doing the work, testing the work can sometimes take time but we'll not leave any issues unattended and everything will get addressed.
Again, I hope that helps.

This was developed by Martyn and the team, many who were involved in the Arrow releases too.
We think this is right up there in terms of quality with the Arrow but then that's your call, everyone entitled to their own opinion, no issues with that.
As mentioned above an update has already been applied to the Duchess and we're already hoping to have a subsequent FDE update ready later this week too.
Hope that helps.

Thanks for the interest in the Duchess. If it helps there will be a demo available soon so you'll be able to make up your own mind. An update was made available over the weekend just a couple of days after release so hopefully that indicates the level of commitment. Details of the update can be found here:
http://forum.justflight.com/forum_posts.asp?TID=32512&amp;title=max-obtainable-speed-jf-archer-iii
Hope that helps.

Chris, are you still having the problems even after the initial update?
I know within the next day or two a further update is scheduled, so if this latest one's not done the trick then the next one should solve things.

Chris, thanks for the message, no need to apologise though, sometimes frustration can get the better of all of us. We've all been there I'm sure.
The team will get your refund sorted for you. I presume you have requested one via your email comms with the team?

Sorry, I've not ignored your original posts, truth is I was having issues accessing the latter pages of this thread. Anyway, some simple answers for the simple questions you originally posted.
1. Seasons - Winter/Spring - schedules taken as of March 2018
2. Early Access - No it's most certainly not our buzz-word for Beta. It's Early access, which love it or loathe it has been a commonly used term for quite a long time now. We discussed, thought about it a lot and then decided to release Traffic Global as an Early access release because we thought it ideally suited to such a platform. It's probably not something we'd consider for other types of add-ons such as aircraft or scenery products but for Traffic Global we think it's a good idea that we hope will benefit end-users and ourselves in the long run and early signs have been promising. Via the dedicated Traffic Global forum, we have received a lot of feedback already, a lot of which will figure in future updates. I also accept there have been criticisms of the program, some errors crept in to the initial build, most have been fixed and were sorted for the initial update which we issued 48 hours after the release. The belief is we can now continue to fix and improve the program over the coming days, weeks and probably months.
Be assured we'll not neglect the product and leave it hanging in Early Access mode, that's not our style and I'd hope after the 20 or so years we've been in this business our reputation precedes us (no laughing at the back!).
Final point, we adopted the same model with Air Hauler 2 and that's been a resounding success. The extra interest and input from the few thousand users who opted for the Early access version have resulted in an even better and richer product. The success of this encouraged us to do the same with Traffic Global.
Early Access might not be everyone's cup of tea, we accept that, but from my personal POV I think it works well, very well for us in fact. Of course, like anything, if the goods within the package are damaged and remain damaged or the company in charge of the product do a runner and neglect the product and users that's where the problems may appear. I can guarantee that's won't be happening in this case.
I hope that helps and apologies for the perhaps not that simple answers.
All the best!

Just so you know, a new build of Traffic Global is now available. To download it, please go to the Orders section of your account at justflight.com
Change log:
Potential fixes for crash on startup issues
Missing FSX traffic bug fixed
Type-flooding bug fixed
SAS flight plans added
United Airlines flight plans added
Southwest Airlines flight plans added
Traffic app will now run at the end of installation
AI aircraft sounds fixed
Regenerated .inf files
Map provider settings now saved between sessions
Please remember to uninstall the previous version before uninstalling the new one.
Really hope this helps with some of those teething problem, thanks for your patience.

Sorry, have already posted on another thread about the same issue but just to clarify:
All Just Flight’s prices include VAT – we (not buyers) pay VAT to HMRC on all sales and rates can go as high as 27%. However, we don’t pass this on in its entirety and only charge a flat rate. Majestic’s quoted prices were ex-VAT and also are based on the €. We are in UK, so our base currency is £Sterling. The € base rate with the £ is about €1.12, but our bank rate is nearer $1.28. Same goes for our other currency - $US. Market rate of about $1.34 but we pay nearer $1.50 – and that’s before payment processing which is heavily skewed on the $US.
We know that some sites quote ex-VAT prices or allow you to choose your location to take advantage of VAT or exchange rates, but that’s not something we can do under UK VAT rules.
NB that despite all the currency fluctuations of recent months we have not increased any of our prices – including the prices for the previous Majestic upgrade from Pilot to Pro which are the same as they were in 2015.
I hope that helps.

Hi All, just to clarify the pricing issue from our perspective:
all Just Flight’s prices include VAT – we (not buyers) pay VAT to HMRC on all sales and rates can go as high as 27%. However, we don’t pass this on in its entirety and only charge a flat rate. Majestic’s quoted prices were ex-VAT and also are based on the €. We are in UK, so our base currency is £Sterling. The € base rate with the £ is about €1.12, but our bank rate is nearer $1.28. Same goes for our other currency - $US. Market rate of about $1.34 but we pay nearer $1.50 – and that’s before payment processing which is heavily skewed on the $US.
We know that some sites quote ex-VAT prices or allow you to choose your location to take advantage of VAT or exchange rates, but that’s not something we can do under UK VAT rules.
NB that despite all the currency fluctuations of recent months we have not increased any of our prices – including the prices for the previous Majestic upgrade from Pilot to Pro which are the same as they were in 2015. And of course do also consider you'll get Just Rewards points with all purchases from us.
I hope that helps rather confuses further.