Support - Product Usage

Does the Stepscan® have regulatory approval?
The Stepscan® gait analysis system is a registered Class I medical
device with the US Food and Drug Administration (FDA) and Health Canada.

How do I clean and disinfect the tile hardware and components?
Clean the Stepscan® tile and cables with 70% medical grade alcohol.
UV disinfectant wands may also be suitable.

Does Stepscan® work with both Microsoft and Apple software?
The software used to read the hardware was developed on Windows. We
have no immediate plans for migrating the software-hardware interface to
work on other operating systems.

Do I have to install the Stepscan® into the floor like my force plate?
It is not necessary to install the Stepscan® tiles into the floor, the
device can be overlaid overtop any flooring surface. Should you want
to install the device into the floor as you would a force plate you
certainly can do so.

StepScan®

Stepscan Technologies Inc. is a Canadian technology company located on the East coast in the Province of Prince Edward Island. Its primary product, the Stepscan Gait Analysis flooring system, is medical grade equipment that is currently marketed and sold in Canada, the US, Australia, Mexico and China.