Job Description:

Registers arriving guests, designates rooms, checks out guests at the end of their stay, and performs a variety of services for guests of hotel, motel, or other lodging establishments. Issues room key. Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Keeps records of room assignments and other registration information. Prepares and explains charges at time of check out and processes payment. Date-stamps, sorts, and racks incoming mail and messages. Transmits and receives messages. Makes and confirms reservations. May issue escort instructions to bellhop. May keep records of room availability and guests' accounts. May post charges, such as room, food, liquor, or telephone, to ledger. May make restaurant, transportation, or entertainment reservation, and arrange for tours. May deposit guests' valuables in hotel safe or safe-deposit box. May order complimentary flowers or champagne for guests. May rent dock space at marina-hotel. Less

Registers arriving guests, designates rooms, checks out guests at the end of their stay, and performs a variety of services for guests of hotel, motel, or other lodging establishments. Issues room key. Answers inquiries pertaining to hotel services; registration of... More