Facility management or FM is a professional management discipline focused upon the efficient and effective delivery of support services for the organizations that it serves. FM is defined as the organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business. Professional FM as an interdisciplinary business function has the objective of coordinating demand and supply of facilities and services within public and private organizations. The term “Facility” means something that is built, installed or established to serve a purpose which in general is every “Tangible asset that supports an organization.” Some of the examples are real estate property, buildings, technical infrastructure, lighting, transportation, IT-services, furniture, custodial, grounds, and other user-specific equipment and appliances.

FM covers these two main areas: Space & Infrastructure such as planning, design, workplace, construction, lease, occupancy, maintenance, furniture and People & Organisation such as catering, cleaning, ICT, HR, accounting, marketing, hospitality. These two broad areas of operation are commonly referred to as “hard FM” and “soft FM”. The first refers to the physical built environment with focus on work-space and building infrastructure. The second covers the people and the organisation and is related to work psychology and occupational physiology. The core competencies of facility management are communication, emergency preparedness and business continuity, environmental stewardship & sustainability, finance & business, hospitality management, human factors, leadership & strategy, operations & maintenance, project management, quality, real estate & property management and technology. FM also covers activities other than business services; these are referred to as non-core functions, and vary from one business sector to another. FM is also subject to continuous innovation and development, under pressure to reduce costs and to add value to the core business of public or private sector client organisations.

A glance inside the organization

Incorporated in 2013, Astute is one of the leading outsourcing agencies in India offering best in class outsourcing services across all industries. The company’s scope of services extends to Facility Management, Staffing and Recruitment Services. With its sincere approach of always keeping an ear for heeding to the suggestions of the clients, the agency is ranked among the best outsourcing agencies in India. Astute ensures that it works in tandem with the client’s needs & objectives and delivers accordingly. On top of that, it ensures that they work according to the clients’ demands and hence, acts as a one-stop agency for all the outsourcing solutions. Astute has a high-quality culture and a learning environment that keeps them thrusting to always aim for the best, resulting in their overall top-notch performance. Astute has a strong and diverse mix of professionals and experts with significant exposure in the industry and thereby bringing authenticity and quality to the work. With an enthusiastic and adaptable approach, the experts in astute are open to hearing and perceiving new things. Their team’s strength lies in their hands-on experience with numerous customers from different parts of the world for a considerable period. Astute employs the best and the most relevant hands in a given work and thus, providing best works on agreed standards per se is their paramount concern. The team of professionals at Astute are diligent, down-to-earth and ready to serve around the clock.

Vigorous Leadership

Capt. Shaji Kumar

CMD

With a dynamic professional career spanning over three decades, Capt. Shaji Kumar as a first-generation entrepreneur has extensive hands-on experience in diversified services in Human Resources, IT, and Facility Management. After his stint in the Indian Army as a Short Service Commissioned Officer and gaining experience and exposure of the corporate world with leading MNCs he initiated the project of Staffing & Facility Management which took off successfully with constant and consistent growth year on year. Capt. Shaji Kumar’s vision and dedicated efforts took the project to make a pan India presence with its key centres in fourteen major cities, which includes Ahmedabad, Bengaluru, Chandigarh, Chennai, Delhi, Guwahati, Hyderabad, Jaipur, Kochi, Kolkata, Lucknow, Mumbai, Udaipur and Pune. Capt. Shaji Kumar & team has been relentlessly working to delight clients every day with quality, innovative ideas and specialized service offerings in staffing & facility management. All these years of meeting and exceeding client satisfaction has enabled the firm to create a Pan-India presence. Led by qualified and specialized veterans from different aspects of the industries, the group has grown incredibly and has made a mark for itself in the industry.

The company did experiments with some diversifications along the way, but their core business verticals and offerings are:

Facility Management – Corporate & Residential.

Staffing & Manpower Outsourcing.

Recruitment

Astute outsourcing solutions also provides soft services such as janitorial services, mailroom, pantry, lawn & garden, guesthouse and one-time cleaning. The company provides electro-mechanical services such as electrical maintenance, HVAC, DG set operation, handyman services and integrated water management. Astute also provides pest control services to create a pest-free environment by delivering industry-leading protocols through their service specialists who utilize modern methods and a zero-tolerance approach to make the environment cleaner, safer and healthier.

Clientele

Astute outsourcing solutions has maintained a client culture to provide quality services at all times, some of the company’s major customers are Avery Dennison India Ltd., Gap International Sourcing, HCL Technologies Ltd., TATA, Starbucks, Mahindra Holidays & Resorts India Ltd., etc. Astute understands the nuances of their client’s setup and provides tailor made solutions for the following industry segments:

Manufacturing & Industrial

Healthcare

Corporate

BFSI, Retail & Telecom

Residential / Educational Institutes

Future Plans

Astute Outsourcing Solutions are very focused and see a great opportunity for the business that we are in. The growth projections for both facility management & staffing services is very healthy and it intends to stick to their plan and grow exponentially in this very segment. With the changing times the firm does intend to bring in more of technology so as to be able to provide better customer support.