133 Customer Ratings

35 Customer Reviews

I am very happy with the service. And Terri has always a positive attitude and great customer service. She goes above and beyond to help!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Stephanie

Katy, TX

March 26, 2015

The overall customer service was great.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Chris

Houston, TX

March 26, 2015

Friendly service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.1 out of 5 stars

By Donna Jo

Houston, TX

March 26, 2015

We used the space for a short time but all was great .

Staff

4.3

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Winnie

Houston, TX

January 26, 2015

Terry and Bob are welcoming, courteous, knowledgable, very helpful and attentive to all my needs. Their attitudes made me feel like family! They are both exceptional assests to their business! Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Mary

Houston, TX

December 29, 2014

Service is Great!!!

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Houston, TX

December 19, 2014

Everyone is FABULOUS! Merry Christmas to one and all!
Mike and Tracey

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Buster

Houston, TX

November 6, 2014

Though I had only met the store's representative (ironically named Bob himself) once during my initial setup, he remembered me by name a month and a half later when I stopped by after moving cities. I was very pleasantly surprised at not only how enjoyable the setup process was, but how quick and painless the departure process was as well. If it weren't for pricing in Austin, I would've completely moved to an Uncle Bob's facility in Austin as well, but the cost was prohibitively high.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Robert

Houston, TX

November 2, 2014

Needed storage nearby and you had some available. Price was a little higher than I hoped for but location was good for where I thought I would be moving to.

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Charles

Houston, TX

September 23, 2014

might be back later

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Gabriela

San Antonio, TX

September 8, 2014

Everything was wonderful

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

2.7 out of 5 stars

By William

Houston, TX

August 26, 2014

Too Expensive

Staff

3.0

Cleanliness

2.7

Expectations

3.0

Satisfaction

3.0

Recommend

2.0

5.0 out of 5 stars

By Charlotte

Houston, TX

August 26, 2014

I wish there were more hall light outside my 10 x 20 unit. -#215 it is dark. Also, sometimes the interior is very warm...doesn't feel air-conditioned.. I wish the locked up push cart were more easiky accessable. And the price is high, been raised on me a few times. Otherwise, am totally happy.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Linda

Houston, TX

August 26, 2014

Know customers by name and very helpful even when they don't have to be.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tonya

Houston, TX

August 25, 2014

The staff were the best...very friendly. Stayed after hours so I could sign up for a unit at the last minute on moving day. They were amazing. They also called when something was left outside the unit and the again when they saw us moving out.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rachel

Houston, TX

August 4, 2014

Everyone that I dealt with was extremely helpful and went above and beyond every time that I came in. It was a great experience and I will definitely be doing business with Uncle Bob's again :)

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Pam

Houston, TX

July 26, 2014

Terri and Bob are great! I'm a 1st time "renter" and they were very patient with me and all my qustions. The only thing they didn't help me with was moving my stuf!! Recommend this place 100%

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Deborah

Katy, TX

July 25, 2014

The customer service I received was excellent

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jim

Tomball, TX

July 25, 2014

The Manger is wonderful! Very Friendly and beyond helpful.
I have recommend the Copperfield location to everyone I know.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jason

Houston, TX

July 23, 2014

Very happy with the service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tom

Houston, TX

June 23, 2014

I was very happy with the way I was treated at Uncle Bob's. Bob and Theresa were always freindly and very helpful whenever needed. It was a pleasure using Unlce Bob's!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Diana

Houston, TX

June 5, 2014

I have had units at other storage facilities in the past but yours absolutely stands far above the others. The property and unit are so clean and well maintained and the staff so nice; I feel I could just drop by to have coffee and a chat and would be warmly received.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tim

Houston, TX

April 25, 2014

Service was great; the facility is really nice; it is everything I want in a storage place.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

Houston, TX

March 13, 2014

Terrie was absolutely fantastic. I would recommend this storage facility to anyone.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jeffrey

Houston, TX

March 3, 2014

Having worked in the self-storage business, I understand the demands and expectations that customers have, and how difficult it can be meeting those demands on a consistent basis.
Both Terry and Bob are consistent in their attitude, responsiveness and knowledge. I wouldn't store anywhere else unless forced by unforeseen circumstances, like a job change or this location closed.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Wanda

Conroe, TX

February 28, 2014

Terri and Bob are great at the HWy 6 North location

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

Houston, TX

February 28, 2014

BOB & HIS WIFE ARE GREAT...

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Shane

Houston, TX

February 28, 2014

Great property, wonderful staff, and reasonable price. I am treated as a good friend, not just another customer.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Paul

Houston, TX

February 28, 2014

excellent service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Michael

Humble, TX

February 27, 2014

Everything was explained to me and all of my questions were answered.
I would like to see a Mechanical Code Lock put on the Restroom door so it wood be available after hours.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Jill

Cypress, TX

February 27, 2014

We have usually been thrilled with the service at this storage business, but are so appreciative of the owners and service at Uncle Bob's since these folks have been there. Absolutely wonderful, professional, courteous and a great sense of humor and personal touch. Very nice to have our belongings safe at this facility under this management. Thank you for all you do.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rob

Katy, TX

February 12, 2014

terri and bob are very knowledgeable and very helpful. great employees

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Linda

Montgomery, TX

October 23, 2013

Your staff was absolutely wonderful -- always happy and helpful. Your facilities were kept clean and tidy by your staff. We never had any problems and would recommend them to our friends and family.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Bobbie

Honston, TX

September 23, 2013

I will never use any other storage facility. This was the second Uncle Bob's location I have used and both sites were the best!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Christine

Houston, TX

September 23, 2013

Bob treated us like family and was very accomodating!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Houston

Houston's heat and humidity can come in full force during summer months, and when you're moving your personal items, you want to be comfortable. Uncle Bob's Self Storage offers a variety of different size units, including climate control options to help protect your belongings. We also offer elevator access, indoor access, drive up accessibility and a free truck rental with unit rental for your convenience. We're located at 7610 Highway 6 North, between Cherry Park Drive and Ridge Park Drive.