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cupdegrave

Posted 30 September 2013 - 08:53 PM

ran scan but made a mistake and did not "SKIP" but chose "DELETE" on the half dozen threats found...

System is running more stable after freeing up over half my hard drive space and all the adware removal.

BUT... upon booting up the system there is a rapid clicking sound, like if you held a key down too long in a program. This happens at the very start of the "Welcome to Windows" initiation point.

I need to give it a little more time and see if the "stuck key" issue is still there, it was always intermittent. If it keeps coming back I will have to make a Windows 7 disc, get a freeware driver backup/restore program and reload Windows 7.

Crowbar

Posted 01 October 2013 - 05:23 AM

Crowbar

Teacher

GeekU Moderator

4,488 posts

Do you remember what the entries were that you deleted, as this log shows that it did not find anything to offer to delete.
Is this log from a second running of the program? If so, can you post the original log file?

The log files are found in the root folder on your c: drive, and should have the date and time that it was run as the very end of the file name.

Sometimes TDSSKiller will show you unsigned driver files as a threat, and those were what I wanted you to skip,

As for your reformatting plans, if your keyboard is bad, reloading Windows will not help you very much. Not to discourage you from reloading Windows, but it will not fix broken hardware.

Crowbar

Posted 04 October 2013 - 09:03 PM

Crowbar

Teacher

GeekU Moderator

4,488 posts

Hi, Sorry about the delay, I was buried in work and almost forgot you tonight.

I don't see any malware on your system at this point, so I would like to clean up my tools and give some recommendations.You can post over in the hardware forum and have one of the techs there troubleshoot your stuck key issue, as they would be better at that than I would.If after following these instructions, any of the tools are left on your desktop, you can simply right click them and select Delete.

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands
[resethosts]
[emptytemp]
[Reboot]

Then click the Run Fix button at the top

Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

Go to control panel

Select folder options (Appearance > Folder options in category view)

Select the View Tab.

Under the Hidden files and folders heading select Do not show hidden files and folders.

Click Yes to confirm.

Click OK.

Do you use Java If you do not use it, you are better off uninstalling it completely. Go to your Control Panel, Uninstall a Program, then find any instance of Java in the list and click on Uninstall - do this until there are no instances of Java in the list. If you do use Java....Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.Please follow these steps to remove older version of Java components and upgrade the application.

It will check your current version and then offer to update to the latest version

SPRING CLEAN

Clear Restore Points

Go Start > All Programmes > Accessories > System tools Right click Disc Cleanup and select run as administratorWhen it pops up at the first prompt select OK after it has done some calculations the tabs will appearSelect More Options tab Press Sytem Restore and Shadow Copies Cleanup button

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programs on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

cupdegrave

Posted 06 October 2013 - 07:00 PM

cupdegrave

Member

Topic Starter

Member

26 posts

Thanks for all the help! My system is much more stable although still having the intermittent "stuck key" keyboard issue. Removed Java and now have to complete the rest of your spring cleaning recommendation. I will also be posting a new request in the Hardware area of site.