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I stayed in a 3 bedroom apartment for two nights with my family.
1-The cleaning quality is not that much. There was a small Gecko in the bathroom which was disgusting!!
2-Also the bedding sheets were smelly and the rooms had a bad smell.
3- While we were in the apartment a rude housekeeping enter our apartment without knocking the...
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A very good hotel with great service and a very friendly staff. Hotel's restaurants are good if you don't want to leave the premises. The pool is OK.
Good transportation's; fast access to the highway for taxis and rentals, 15 min. from the airport and 5 min from the subway.
One bad thing; teenager can't access the gym, even with...
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Great place to stay. The staff at the Horizon Club lounge is exceptional. I find this to be a great business and family hotel as well. The location is ideal. It is not too far from the airport and the proximity to the Downtown area makes things easy.

This hotel offers everything that you would expect from this luxury hotel brand. The foyer is superb and very stylish with a real sense of making you feel like a film star as you check in.
The food is superb, especially at the breakfast buffet, which was one of the best that i have tried. It does however cater more...
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A week before we arrived I requested an East facing view for the sunrise and that was sorted along with an upgrade so that was the start!
As everybody knows it's really the staff that make any hotel stand out amongst the competition.
Our 7 night stay really was superb we had some fantastic help from Philip Lawrence at the...
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We stayed at a serviced apartment at Shandri-la as a family with 2 kids for 5 nights in June 2015. It was a rather disappointing experience in comparison to the other establishments of the region that we had done previously.
The apartment was not very well equipped, I missed plenty of utilities. I believe that it was possible to call...
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Dear Guest,
Thank you for taking the time in writing a review in TripAdvisor.
We are pleased to have you as our guest and we are delighted that you were satisfied about our room features and Restaurants.
Thus, I read with great concern that we have disappointed you with provided utilities in our rooms and In Room Dining quality of...
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Shangri la hotel in Dubai is being one of my favorite hotels when visiting Dubai either for business or as a couple. It has a good service nice pool area. Lobby are is always nice to set at and enjoy a coffee or tea. Rooms are so superior and clean.

Dear Guest,
We would like to thank you for your patronage at the Shangri-La Hotel, Dubai and for taking your precious time to write your experience in TripAdvisor.
We are delighted to read your positive feedback about our services, rooms and Lobby Lounge.
We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future....
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The checkin process is quick. The rooms are clean , fresh and sanitized. The staff is very warming and helpful. They love what they do. You have the best breakfast and in room dining. Facilities and comfort wise it's well priced. The spa treatments are amazing. The convenience of evening walk is valuable especially you have Coffee From Tim Hortons...
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Dear Guest,
Thank you for taking the time to share your feedback on TripAdvisor following your recent stay.
We are delighted to hear of your positive feedback about our services from In Room Dining, breakfast at Dunes Café, Spa & room facilities, check–in experience and our colleagues whom will be inspire by your kind words.
Thank you once again and...
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I have an overall very positive impression of this hotel and would gladly recommend my friends and associates to share this amazing experience. I loved our stay in the hotel, particularly its excellent location in the heart of Dubai's downtown leisure and financial district.

Dear Guest,
Thank you very much for taking the time to review our hotel on TripAdvisor.
We are overwhelmed to hear your recommendation and positive feedback about our hotel services and location.
We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future.
Yours sincerely,
Laurent Bourgeois, Resident Manager
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I say poor in comparison to some very great comparable options.
Obviously its competition isn't some average hotel so in this class and brand i was expecting more so it just didn't meet our expectations at all
service had delays and we had to often wait for so many things. slow on many things.
THe renowned shangrila hospitality and touch...
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Dear Guest,
Thank you for taking the time in sharing your feedback on TripAdvisor after your last stay at Shangri-La Hotel, Dubai.
We are delighted to read your satisfaction during your last visit with our room facilities and hotel location. I read with great concern that we have not met your expectations with our Restaurants and room assignment, please accept...
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Amenities

Highlights

Pool

Room Service

Fitness Center with Gym / Workout Room

Restaurant

Free Parking

Bar/Lounge

Spa

Free High Speed Internet ( WiFi )

About the property

Wheelchair access

Things to do

Pool

Fitness Center with Gym / Workout Room

Restaurant

Bar/Lounge

Spa

Tennis Court

Hot Tub

Room types

Suites

Non-Smoking Rooms

Family Rooms

Internet

Free Internet

Free High Speed Internet ( WiFi )

Services

Room Service

Business Center with Internet Access

Free Parking

Shuttle Bus Service

Dry Cleaning

Meeting Rooms

Laundry Service

Concierge

Banquet Room

Multilingual Staff

Self-Serve Laundry

Babysitting

Official Description (provided by the hotel)

Located along Sheikh Zayed Road, Shangri-La Hotel, Dubai is just 15 minutes away from Dubai International Airport, and five minutes from the World Trade Centre, Dubai Convention Centre, Dubai Mall and downtown Burj Khalifa.The hotel comprises 302 spacious guestrooms and suites, including two floors of elegant Horizon Club accommodation. To meet the needs of the long-stay guests, the hotel also offers 126 serviced, furnished apartments....more less

TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Shangri-La Hotels and Resorts, Hotels.com, Cheap Tickets, Agoda, Priceline, Odigeo, Otel and Jetsetter so you can book your Shangri-La Hotel, Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:

Shangri La Hotel Dubai

Shangri La Dubai

Hotel Style:

#25 Romantic Hotel in Dubai

#34 Family Hotel in Dubai

#45 Luxury Hotel in Dubai

#55 Business Hotel in Dubai

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