Summary of Complaints

Complaints Received Per Day: 0Complaints Processed Per Day: 0Complaints Resolved Per Day: 0Number of Complaints Received: 0 Number of Complaints Resolved: 0 Number of Complaints Outstanding: 0 Number of Complaints with Delayed Resolution: 0 Grievances responded to and/or resolved within the stipulated service standards: 66.7 %Grievances registered related to delivery of project benefits that are actually addressed: 0 %

The averages are based on 20 days period data.

Complaint Statistics

Complaint Map

Summary Table

Age of Grievances and Complaints

Total

<= 7 days

<= 14 days

<= 21 days

<= 28 days

<= 56 days

<= 84 days

>= 85 days

Number

3

0

0

0

0

0

0

3

%

100%

0%

0%

0%

0%

0%

0%

100%

Within Service Standard

Time to Resolve Grievances and Complaints

Total

<= 7 days

<= 14 days

<= 21 days

<= 28 days

<= 56 days

<= 84 days

>= 85 days

Unresolved

Resolved

Number

3

2

1

1

0

0

1

0

0

0

3

%

100%

66.7%

33.3%

33.3%

0%

0%

33.3%

0%

0%

0.10000000000001%

99.9%

High Priority

0

0

0

0

0

0

0

0

0

0

0

Medium Priority

0

0

0

0

0

0

0

0

0

0

0

Low Priority

3

2

1

1

0

0

1

0

0

0

3

High Priority

100%

0%

0%

0%

0%

0%

0%

0%

0%

100%

0%

Medium Priority

100%

0%

0%

0%

0%

0%

0%

0%

0%

100%

0%

Low Priority

100%

66.7%

33.3%

33.3%

0%

0%

33.3%

0%

0%

0.10000000000001%

99.9%

Grievances and Complaints Related to Project Benefits

Number

0

0

0

0

0

0

0

0

0

0

0

%

100%

0

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

High Priority

0

0

0

0

0

0

0

0

0

0

0

Medium Priority

0

0

0

0

0

0

0

0

0

0

0

Low Priority

0

0

0

0

0

0

0

0

0

0

0

High Priority

100%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

Medium Priority

100%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

Low Priority

100%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

NAN%

Grievances and Complaints Related to Project Benefits and Related to Females