Question details

Alarms not clearing out from the Alarm Line or Alarm List

Problem:

Stuck alarms: An alarm is generated (both process & system). The alarm(s) are acknowledged from the client machine. Once in a while, one alarm gets stuck in the alarm band on top. This clears when the client user logs out and back in from the workplace. In others when the alarm list is refreshed.

In addition these symptoms are occurring only when the 800xA system is running on redundant aspect server configuration.