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Outsourcing – Offshoring e-Discovery: Data Security Concerns

Data security concerns remain prevalent today with many law firms and corporate department. The technological advancements in the field of e-Discovery can be seen frequently, especially in the predictive coding arena. While attorneys may not be tech savvy, there are platforms available that provide the highest level of data security. For instance, a customized version of think client architecture only allows images to be sent to a terminal client, without transferring any data. Perhaps, only a handful companies are using this type of technology, but I managed to find OrangeLT – according to them, “Orange Legal Technologies’ software architecture approach alleviates the challenges typically associated with a web-based approach by leveraging a custom implementation of aterminal services architecture. Simply stated, this approach does not require entire documents to be transferred over the web, as only images of the documents need to be transferred”

One of the key concerns in offshore based E-discovery processing is about data security, and whether it leaves the US shores? The answer to this is an emphatic “No” – data does not leave US shores at any point in time. The offshore team logs into the servers in the US through a 128 bit encrypted VPN channel & processes the information as required (Native extraction, review, coding, tiffing etc.)

Secondly, we leverage upon state of the art technologies, adhering to highest standards pertaining to data security.

Some of the common question asked by us are:

1. Is my data encrypted?

Yes. We ensure your connection to the application using 256 bit AES SSL encryption, which is the same kind of encryption banks use. Your data is backed up twice to ensure safety and potential loss. This ensures that your data is safe with us and cannot be read by an unauthorized person.

2. Where are my documents stored?

The data you provide are stored in a highly secure enterprise SSAE16 SOC-1 Type II certified data center located in the United States. No transferring of data takes place to any offshore facility or server. Data centers are equipped with a minimum of N+1 power redundancy along with facilities such as Uninterruptible Power Supply (UPS) systems to cater to power spikes and surges. Additionally, data centers are monitored and recorded using CCTV 24×365, staffed with 24-hour security officers to augment physical security features, providing financial-grade protection of your mission-critical data.

3. What about data security?

Following the ISO/IEC 27001:2005 standards which are internationally recognized as the definitive best practice on information security management, incorporates development, implementation and maintenance of stringent privacy, confidentiality and IT/infrastructure controls, ClayDesk takes security and protection of your data very seriously. We deploy certified security and forensic specialists as watchdogs over your data. ClayDesk ensures that federally regulated security standards, including Sarbanes-Oxley and HIPAA compliance standards, as well as meeting the Statement on Auditing Standards No. 70: Service Organizations, Type II (SAS70 Type II) are met.

About Claydesk:

Korporate Solutions, Inc. d/b/a ClayDesk is a leading provider of e-Discovery and cloud computing solutions worldwide with its registered office located in Lahore, Pakistan, with branch offices in Piscataway, NJ and Dubai, UAE. Our e-Discovery services cover the entire EDRM cycle including information governance and compliance. Having JD’s as part of our core team, our onshore and offshore document review capabilities are unmatched in the industry.