Release Notes

8/29/2017

What's New and Updated

To make Web Branch better for you, we make regular updates to the site. Every Web Branch update includes bug fixes, performance improvements and minor enhancements. As major new or updated features become available, we will provide the details in the release notes marked New Release.

August 29, 2017 update:

We improved the running balance on the history of mortgage accounts to better reflect activity.

August 14, 2017 update:

Fixed an issue with the VerifyU Key printing properly.

July 20, 2017 update:

Updated workflow for Mobile Deposit to improve the performance and reliability within the app.

Fixed an issue with session timeouts and how the timeout is handled within the app.

June 29, 2017 update:

Support for renewal of Home Equity Line of Credit accounts when the initial draw period ends.

Support for disputing ACH transactions older than 60 days.

Fixed adding multiple Money Link connections within same session.

May 11, 2017 update:

We made a number of small updates and fixes stemming from the recent design refresh. These include:

making the account activity page not scroll back to the top when editing a transaction (adding a note, category, etc.)

increasing the contrast of text on Web Branch for better readability

We added a section to the All Accounts page for Investment Services accounts. Access your Investment Resource Center if you have accounts with Investment Services. You can also set up or access your Personal Portfolio account in this section. Both investment accounts can be made Favorites.

We added a section to the All Accounts page for Student Loans.

We provide the account balances and loan status.

We provide a link to our Student Loan servicer to make payments, etc.

The Student Loan accounts can be made Favorites.

March 8, 2017 update:

Added logic to the Web Pay scheduling workflow to warn if an unusually high amount is entered for a payee.

January 5, 2017 update:

Improvements to the transaction dispute process--ATM transactions included in the workflow.

Updates supporting a future release.

December 21, 2016 update:

Improvements to the dispute process related to credit and debit card charges.

A fix to ensure the printed view of account history includes the credit union and member addresses.

Information about 2016 tax documents.

December 8, 2016 update:

Improved traveling member form--multiple states and countries are easier to input.

October 20, 2016 update:

Improvements to the transaction dispute process.

Improvements to the Account Summary page.

September 21, 2016 update:

Significantly improved disputes process for unauthorized credit and debit card charges. No more paper form for the majority of cases.

Bug fix to Secure Message display on mobile devices.

Bug fixes for External Accounts.

September 8, 2016 update:

Improvements to managing manually entered Pending Items.

Improvements to visual indicators for clicks/taps on mobile devices.

June 28, 2016 update:

We added the ability to change your debit card PIN on Web Branch. This is in addition to the already available functionality for Credit Cards.

June 21, 2016 update:

We added the ability to order a replacement debit card to get a new card image.

We fixed a bug that would present a prompt to enroll in Auto Pay on every log in.

June 8, 2016 update:

The ability for the browser to pre-fill the Web Branch password has been disabled.

Improvements to the scheduled transfer and payment process. We now show a schedule of future payments.

Improvements to accepting Money Link invitations.

A reminder to enroll in CreditView has been added.

May 10, 2016 update:

Improvements to the member experience for loan payments and principle-only loan payments.

Update to the default keyboard shown for Pending Item fields.

April 26, 2016 update:

Fix to last payment date on credit card details.

Improvements to temporary dialog boxes.

Fix to alignment of checkboxes when selecting multiple history items.

Improvements to text and user interface for paper/paperless statement settings.

April 19, 2016 update:

Improvements to card activation messages.

New prompt page if a new notice is available for viewing.

New reminder to activate debit card or order a new one if the old debit card has been cancelled.

April 5, 2016 update:

Improvements to messaging if attempting to activate an already active debit card.

Improvements to the usabiltiy of the Text Banking pages. Individual settings now have their own forms to simplify making changes.

March 29, 2016 update:

Closed accounts will now be automatically hidden upon closure. Soon they will be available to look at in Web Branch for two years. These accounts can be un-hidden at any time. This enhancement allows members to access statements and tax documents for two years after closing membership.

Card activation reminders will no longer be triggered for cancelled cards.

Card activation now allows a card number to have spaces, dashes or none. It also has a mask and small text to show the correct format.

March 22, 2016 update:

Improvements to the address change experience.

Fixed counter for External Accounts pending verification.

February 17, 2016 update:

Improvements to the card activation process for both debit and credit cards.

Ability for a member to activate both their own and the joint holder's card for debit cards.

February 2, 2016 update:

Fix to reordering accounts on small (mobile) screen sizes.

Screen reader updates to a number of pages for improved accessibility.

Improved instructions and validation for username and password changes.

January 26, 2016 update:

Updates to the Rewards Checking Package page.

Improved Favorite Account management.

January 20, 2016 update:

Newsletter subscription confirmation--added text to alerts page that shows if you're subscribed to a newsletter.