ConnectBooster Blog

This past May, Quickbooks discontinued their PaymentNetwork. As a part of this, they asked their users to create new accounts with Intuit Payments and switch over to their new platform.
In our research and conversation, we’ve found QuickBooks users to be less than thrilled with the...

Who doesn’t love choices? The power to choose between multiple payment options is a great service you can offer your IT clients.
We recently surveyed our customers and asked them what benefits they needed in a payment solution for their IT firms.
You and your peers answered by telling...

It’s funny how a problem in one aspect of your business, can cause an avalanche of problems throughout the rest of your company.
One of the most neglected areas of a business is the billing and accounting department, and that's especially for IT companies.
As an IT...

No one enjoys asking their clients to fill out paperwork. The IT industry is no different.
And the more sensitive the document, the more awkward it can be to ask.
So when you’re starting a relationship with a newly on-boarded IT client, you need to make sure...

If you are a QuickBooks user, this is for you.
Starting May 31st, QuickBooks is discontinuing their Intuit PaymentNetwork (IPN) payment option.
That’s right. If you run your ACH or credit card payments through QB, then you could be affected.
QuickBooks Pro, Enterprise, and Premier have removed the...

We’ve found that the strength of an IT firm is built on the strength of its team.
The same can be said for any business. If your employees are terrible, you’re halfway to failing.
If you’re growing, like we are, and are looking to hire in 2016,...

Ever feel like your PSA software has more to offer your business, and that you’re simply scratching the surface of improving your day to day operations? That your journey to PSA-efficiency is like walking a long, but well-lit pier, of uncertainty?
Whether your IT solutions business uses...

Customer service can be one of the most frustrating aspects of running an MSP.
It’s sole existence is based on waiting for problems to arise, and then fixing those problems. It can bring out the worst in people on both ends of the issue.
As an MSP,...

Thanks for coming back! It’s time to end this accounting software trilogy with taking a look at Microsoft’s Dynamics.
Microsoft Dynamics (formerly known as Great Plains), is a different brand of accounting software. Our earlier post we examined QuickBooks accounting software, and by and large they...

Even if you’re not an accountant with a Masters degree, chances are, you’ve heard of QuickBooks.
Quickbooks is one of the the best known accounting softwares available today. Over the last several years they have continually received praises for their stuff, and have a quality product.
But...