Specialist - Exam Operations

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Knowledge, Skills & Abilities Required

Be highly computer literate, with excellent word processing skills;

Have a strong eye for detail in all tasks undertaken;

Have excellent communication skills, both written and oral;

Be a team player, and can work on their own initiative;

Good verbal, numeracy and written communication skills;

Good time management skills;

Good organisation skills;

Excellent telephone manner and ability to communicate clearly;

Ability to deal with a range of difficult queries in a sensitive customer-focused manner;

Problem solving skills;

Approachable, open and supportive to colleagues across the business.

Required Experience, Qualifications & Education

2-4 years’ experience working in an administrative role or one that required a high level of accuracy and attention to detail

Experience in a similar office environment, preferably in Education, ideally an awarding body

Logistics background desirable or some experience of coordination essential

Administrative experience

Educated to at least GCSE/A level or equivalent.

Preferred Experience, Qualifications & Education

Customer service experience

Experience of an examination process is desirable

Ability to use a CRM/database

Ideally educated to degree level or equivalent

Equal Employment Opportunity

The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.