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FAQ
Frequently Asked Questions

The minimum system requirements are Windows XP (SP2) or later, 1.5GHz INTEL or AMD CPU and 512 MB RAM or an Intel based MacOSX 10.7 or later. DVD burning is possible under Windows with a DVD-Burner and empty DVD media.

The “My Content” function in the shop guides you to accessing your purchased or rented content. Even if your device breaks down and you have to switch to a different device you can access the content by following directions in the “My Content” function.

Not every product can be burned. Burning a Video-DVD works under Windows (see system requirements) with every standard DVD burner and empty DVD media. In order to burn make sure you order a license that includes the “burn” option.

The films in the shop may be available in SD (standard definition) and HD (high definiton) formats. SD films are based on the fluxDVD format. This means the video is encoded in H.264 high profile which is the same encoding used for BluRay players. Audio is kept in original AC-3 from the DVD. The quality of SD is about the quality of DVDs while HD is closer to the quality of BluRays.

Yes, in order to handle the content and enable a smooth download, play and burn, the purchase process will automatically guide you through the software installation process. The software is signed for security and constantly checked against viruses and other malicious software.