Government leaders have to consider and weigh many variables as they undertake the mission to improve the lives of citizens. They are continually challenged to improve program
outcomes, optimize service delivery, and strengthen security, safety and resilience. They face these challenges knowing they have to build capabilities to identify hidden patterns, apply insight with speed and build knowledge that will better enable them to enhance and protect the economic vitality of the citizens and communities they serve.

Welcome to the age of cognitive computing, where intelligent machines simulate human brain capabilities to help solve society’s most vexing problems. Early adopters in government and other industries are already realizing significant value from this innovative technology, and its potential to transform government is enormous. Currently, cognitive systems are helping government organizations navigate complexity in operational environments and foster improved engagement with constituents. Our research indicates that government leaders are poised to embrace this groundbreaking technology and invest in cognitive capabilities to improve outcomes for government organizations across mission areas.

State and local agencies have to prioritize which regulations are most applicable and find efficient ways to ensure compliance—a task made more challenging by insufficient human and financial resources.