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Thank you

I side-loaded Deja Office yesterday and it's basic functionality works fine as advertised as long as you have CompanionLink software installed on your PC. Once you get DejaOffice to sync/resolve duplicates with BB Hub I'll be very happy. That will give integrated voice capability with setting up contacts, sending emails and making phone calls using DejaOffice data. In Major Features section of the Release Notes you mention "Voice reading icon - Audio output for each screen". What is that, I couldn't find anything?

Issues with Dialing Integration

Originally Posted by JDavid

I side-loaded Deja Office yesterday and it's basic functionality works fine as advertised as long as you have CompanionLink software installed on your PC. Once you get DejaOffice to sync/resolve duplicates with BB Hub I'll be very happy. That will give integrated voice capability with setting up contacts, sending emails and making phone calls using DejaOffice data. In Major Features section of the Release Notes you mention "Voice reading icon - Audio output for each screen". What is that, I couldn't find anything?

When using a phone number with an extension the Blackberry dialer does not recognize the number. For example: the BB convention is to enter: 416 967 1111 Xyyy# where "x" indicates this is an extension number and yyy is the value of the extension and "#" is the delimiter. I could not find any variation of this that would work from DejaOffice Contact Phone number field. If you remove the "X" and leave a space it is not recognized you are trying to reach an extension and the "#" is always treated as an invalid character by BB Dialer interface.

When using a phone number with an extension the Blackberry dialer does not recognize the number. For example: the BB convention is to enter: 416 967 1111 Xyyy# where "x" indicates this is an extension number and yyy is the value of the extension and "#" is the delimiter. I could not find any variation of this that would work from DejaOffice Contact Phone number field. If you remove the "X" and leave a space it is not recognized you are trying to reach an extension and the "#" is always treated as an invalid character by BB Dialer interface.

JDavid,

We have investigated further. Z10 Dialing delimiters appear to differ by local carrier. So what works for us may be different than what works for you. My programmer notes:

> Try using a "," as the extension character. I tried this on the BB we have here, and the dialer changed the comma to a "p", so I think that might be the right character.

> If the "," works, the user can change the extension symbol in the Phone Format tab in CL, and perform a reread. This will update the BlackBerry with the right code.

* BlackBerry Hub support - moving data to Hub Contacts and Hub Calendar
* Alarms appear to be a bit odd in the BlackBerry notification center

Can you give us any idea when the update will be available? DejaOffice works well on my Z10 but it is so annoying that I can't set DejaContacts as the contacts list for the phone. This is more irritating than having two calendars on board, although I hope that can be sorted out soon as well.

Not 100% but you are on the right track. If I enter an extension in the Z10 from Xyyy# to <Pause>xxx# it will work. (You cannot enter a , into a numeric entry field in the Z10 keyboard). When you enter <Pause> key it creates a 3 second pause and even used the "#" delimiter. This action is identified by displaying the extension on the z10 as: pyyy#. My question now becomes what does your last statement mean (the user can change the extension symbol in the Phone Format tab in CL, and perform a reread. This will update the BlackBerry with the right code.) I have no idea how to do this.
PS: Also looking forward to this integration you are working on. I'd love to convert to just using DejaOffice and not have to keep 2 contacts and Calendars (BB native one and DajaOffice one).

Can you give us any idea when the update will be available? DejaOffice works well on my Z10 but it is so annoying that I can't set DejaContacts as the contacts list for the phone. This is more irritating than having two calendars on board, although I hope that can be sorted out soon as well.

Our stated release date is May. We are working on a number of different options to feed BlackBerry Hub. Also, we have noted that our current App for BlackBerry World has been "in approval" for more than 40 days. So even if we have it today, it may take RIM 40 days to approve it. Big Sigh.

My question now becomes what does your last statement mean (the user can change the extension symbol in the Phone Format tab in CL, and perform a reread. This will update the BlackBerry with the right code.) I have no idea how to do this.

Are you synchronizing from the PC to DejaOffice? In CompanionLink, Advanced Settings, the Phone Format tab allows you to change the character delimiter for extensions. So this can be modified from the Sync. Of course, it makes a difference what you are synchronizing from, on the PC, how the number is formatted on the PC and your carrier. Can you clarify these?

Our stated release date is May. We are working on a number of different options to feed BlackBerry Hub. Also, we have noted that our current App for BlackBerry World has been "in approval" for more than 40 days. So even if we have it today, it may take RIM 40 days to approve it. Big Sigh.

That's good to know. But I've also heard that Blackberry is planning allow syncing with Outlook as it always did in the past - I don't suppose they have a release date for that. But even if they do, I will probably stick with DejaOffice because it handles categories and other functionality so much better.