Comment on Review

3Play Media

(18)

4.8 out of 5 stars

3Play Media provides a more technologically advanced and cost-effective captioning, audio description, and subtitling solution. We work with more than 2,000 customers across media & entertainment, enterprise and educational institutions. Our methods allow us to reduce the cost and simplify the process, while maintaining premium quality levels. We provide all major caption formats, efficient workflows, an API, and fast turnaround. 3Play Media was borne out of MIT in 2007 and operates in Boston, MA.

What do you dislike?

In a rare cases, our video contents were rejected due to video quality issue (even though they were not the case).

Recommendations to others considering the product

It is important to know how your current video content management can integrate with 3Play (from the beginning to finished product). We had the opportunity to speak with 3Play Technical Team before we decided to sign up for services.

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What do you like best?

Ease of use, quality and promptness. Over all reliability. And its price.

What do you dislike?

I tested the new service, audio description; i was not too satisfied with it. The description does reflect what is going on in the video but it missed the focus of the video. In a way it described something that is not much value to the viewers. It would be good to consider the context of the video for the descriptions to be relevant and of value.

Recommendations to others considering the product

I think they cracked the code in this field. I compared other competitors for the captioning service, some even cheaper, but 3PlayMedia won us over with their comprehensive yet easy setup, all the help and support.

What do you like best?

3PlayMedia provides quality captions and transcripts for our educational video content. I know that the spelling will be accurate, the timing will be in sync, and non dialogue cues will be present in our transcripts and closed caption files. The staff is extremely competent and always willing to answer questions and find solutions. 3PlayMedia is also innovative and current, always keeping up with the latest technology and accessibility tools.

What do you dislike?

I honestly can't think of anything that I dislike about 3PlayMedia.

Recommendations to others considering the product

3PlayMedia provides a quality service for media producers. The process is easy and efficient. Transcriptions and captions are turned around in a timely manner. Tags, spelling and non dialogue cues are present in our files. 3PlayMedia is always investigating the latest technology trends to stay current with compatible caption files.

What do you like best?

Ease of use and quick turnaround time at a minimal cost. Their Account Representatives are always attentive and check in frequently to make sure 3Play is providing the best possible service to you and your complany.

What do you dislike?

It would be excellent if 3Play extended their automatic closed captioning to other languages besides Spanish.

Recommendations to others considering the product

Quick integration with various multimedia hosting sites. May need to consider alternative translation services if beyond the scope of Spanish.

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