Sue said her overall experience with them was rated a 4. After they repaired her bumper her light fail function came on. She had to take it back to them so they could turn it off. Her vehicle must have been too new for them because they didn't know how to turn it off. They had to take her vehicle to the dealer so they could turn it off. It was an inconvenience for her to have to go back. She also had them look at a ding on her door. They tried to rub it out or buff it out. She wished she hadn't asked them to look at it. Now the paint looks dull. It's a small area, but the shine is gone and it's noticeable. She isn't happy with it.

Category:
Collision

Service Date:
06/16/2011

Review Created:
07/06/2011

This review was collected via phone interview by Customer Research Inc.