Tires & wheels - Poor complaint handling

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You shouldn't have to deal with poor complaint handling.

Any online retailer should have a fast and efficient way for you to resolve any issues you have with a transaction.

Their complaints-handling process should acknowledge complaints within seven business days and should aim to resolve the issue within 45 days. If you're disappointed with the way your complaint has been handled, you could consider taking the matter to your province's consumer affairs office.

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