Restart a Remote Desktop

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You might need to restart a remote desktop if the desktop operating system stops responding. Restarting a remote desktop is the equivalent of the Windows operating system restart command. The desktop operating system usually prompts you to save any unsaved data before it restarts.

About this task

You can restart a remote desktop only if a Horizon administrator has enabled the desktop restart feature for the desktop.

For information about enabling the desktop restart feature, see the Setting Up Virtual Desktops in Horizon 7 or Setting Up Published Desktops and Applications in Horizon 7 document.

Procedure

Use the Restart command.

Option

Action

From the sidebar

When connected to a remote desktop, click the Open Menu toolbar button next to the desktop name in the Running list in the sidebar and select Restart.

Using a URI

To restart a desktop, use the URI https://ConnectionServerFQDN?desktopId=desktop_name&action=restart.

Results

The operating system in the remote desktop reboots and Horizon Client disconnects and logs off from the desktop.

What to do next

Wait an appropriate amount of time for system startup before you attempt to reconnect to the remote desktop.