My ZA programme access permissions are being changed after XP and NAV updates

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My ZA programme access permissions are being changed after XP and NAV updates

I recently downloaded service pack 3 for Windows XP Home and at the start I was advised to remove Zone Alarm. I declined to do so; I use the free ZA (version 5.5.062.004). The same day I updated my Norton Antivirus software to NAV 2008 (I know, not a good idea to do two major updates the same day!!!). I now find that each time I switch my computer on, the access permissions in ZA have been removed and I am asked for permission e.g. for Internet Explorer and Outlook Express to access the internet. Which programme (XP service pack 3 or NAV 2008) is altering my ZA settings and how can I stop it happening?
Gobeithiol

Reboot into Safe Mode. Open Windows Explorer or another file manager, navigate to C:\WINDOWS\Internet Logs. Delete all resident files with these extensions: .RDB, .ldb, and .tmp. If you deleted these to the Recycle Bin, empty that now. This will reset the ZA configuration database removing all your custom settings. Reboot back into Normal mode. Open ZA and it will have its default settings as it was when you first installed it.

<BLOCKQUOTE><HR>Gobeithiol wrote:
Thanks for the suggestion HammerNU but there is no "Reset" option in the popup window. Note that my version of ZA is 5.5.062.004
<HR></BLOCKQUOTE>Sorry, That Built in Reset optopn Recomended by User HammerNU was Only Recently added to ZA Version 7.0.462.000This could be that ZoneALarms Database may have been corrupted somehow,thus affecting the logging and Program Permisions ,you may need to Reset the ZA database,
BUT BE AWARE this will remove your program permission settings (so you may want to make note of them), but re-establishing the permission settings is a simple process.