I just got my second Sugr Cube since I like the first one so much Unfortunately, I can’t get this second Cube to connect to my Wi-Fi (the first one works fine). I tried soft and factory resets and still nothing. After I turn on the new Cube I get the female voice prompting me to setup Wi-Fi and I follow the steps on the Sugr Cube app (I can hear the chirping coming out of my iPhone as well), but to no avail. Could you please help? Thanks.

And then try to do the chirping process again. It should the very old hardware problem, the new App version is not compatible with the old one. Once this time works fine, then you can update the Hardware to the newest one,which wont have the compatible problemwith future updated App version again.

The only thing they forgot to mention is that once you install the old version of the app the iPhone might display a message about "untrusted developer." In order to fix that error follow the instructions at the end of this video: