CAP has announced that it will not administer rule 8.28.5 until the completion of its work into changes to its rules for the collection and use of data for marketing, following the introduction of the GDPR in May 2018.

Increasingly, when a franchise business is asked to identify its most valuable asset, it will point to its customer data. The EU General Data Protection Regulation ("GDPR") will be applicable from May 2018 - here's our Top 10 checklist to get your Franchise Business GDPR-ready.