Upscale Hotels Go
On a Star Search

By

Charles Passy Special to The Wall Street Journal

Updated July 7, 2000 11:59 p.m. ET

When Bill Beggrow stays at The Greenbrier resort in West Virginia, he expects nothing less than five-star treatment, and as far as he's concerned, that's exactly what he receives. The doorman at the storied 220-year-old establishment greets him by name. His favorite breakfast dish, sauteed brook trout, is always ready when he is.

So it came as a shock to the retired executive when he found out he wasn't staying at a five-star resort, after all: The Greenbrier lost that fifth star from the Mobil Travel Guide this past...