Kit’s gift is his ability to transform a passive audience into active participants who feel like they’ve engaged in a conversation. At the end of his presentations, audiences walk away energized and informed, armed with new tools and strategies.

Generational Communication

The presentation on Intergenerational Communication in the Workplace has become a very popular one. Each generation seems to have its own idea concerning authority, career goals, rewards, and balance. Many of my clients accept the differences in the generations’ expectations and tailor their work processes for the benefit of all. What you will learn in Welchlin Keynote Presentations are the proven approaches that help to attract, develop, and retain your talent, no matter their age.

In a multi-generational work environment, with four different generations converging upon the workplace, everyone needs to be equipped with the practical strategies to deal with all the differences.

As a leadership keynote speaker, Kit provides strategies that help improve intergenerational communication in multi-generational workplaces. For instance, if you’re a young manager in the service industry; how do you establish credibility with a person old enough to be your grandparent? If you have just taken your first management position; how do you suddenly start effectively supervising people your same age? If Baby Boomers have most of the good jobs in your organization; how do you keep your young people around? If you’re significantly younger than everyone else on the team; how do you get older colleagues to listen?

Welchlin Keynote Presentations sorts through the stereotypes, and identifies the strengths and weaknesses of Traditionals, Boomers, Gen Xers, and Millennials. As a one of the leading customer service speakers in the country, Kit assists clients in tailoring their intergenerational communication messages, and how to improve customer service. Understanding the intergenerational communication issues will aid staff with strategies on how to handle difficult customers. Kit provides half-day seminars, short break out sessions, and keynote presentations. And of course, learning intergenerational communication skills can reduce frustrations and enhance stress management in the workplace.