When you place an order with Andrew James, depending on the item size our dispatch team will allocate the most efficient courier and service.

We aim to dispatch your order within one working day. The cut off time for a 24 hour delivery service is 3pm Monday to Friday. Any order placed after 3pm on a Friday will be dispatched the next working day (usually Monday). The 24 hour delivery service does not deliver on a Saturday or Sunday, please take this into consideration when placing your order.

If an order is placed on a Saturday or Sunday the order will then be dispatched on the next working day.

Courier Service Options

2 to 5 Days Standard Delivery - Free

24 Hours Delivery - £5.95

Spend £50 For Upgraded Delivery!

If you spend more than £50 on Andrew James products, you will be eligible for a free upgrade to a 24 hour delivery service. To redeem simply add your items to the basket and select “DPD 24 Hour Delivery” at the checkout. This offer is only redeemable online when checking out with Andrew James.

Please note that when placing your order, you should choose a delivery address where a person will be available to sign for the parcel. If there is no one available to sign for a parcel, the delivery driver will leave a card to let you know a delivery attempt has been made. They will make up to 3 attempts to deliver before holding the parcel at their depot for collection.

UK Bank Holidays

Please take the dispatch time into consideration when buying during a UK Bank Holiday period. The Andrew James Warehouse does not dispatch items until the next working day.

Andrew James currently only offer delivery to UK mainland post codes. See our full delivery policy here.

You can return an item for a full refund within 30 days of receiving it.

Your item is also covered by a 2 year warranty, and we will replace any faulty items within this period.

However, spare parts such as Halogen Oven Bulbs, and consumable products such as Vacuum Sealer Bags are not covered by the 2 Year Warranty.