Fan Happiness Associate

We're seeking that caliber of attitude, aptitude and desire to join something bigger.

The business is growing, team is killing it, and we’re seeking that caliber of attitude, aptitude and desire to join something bigger.

Currently interested in remote candidates from the following states:

Alabama

Alaska

Arizona

Colorado

Hawaii

Michigan

New Mexico

North Carolina

Ohio

Oklahoma

Oregon

Tennessee

Utah

Washington

*These locations allow us to provide full-time hours and benefits to our remote team. The hours for this role will either be in the AM [5:00am PST – 1:30pm PST] or PM [1:30pm PST – 10pm PST]*

Our Goal: Bringing people together by building the best last-minute, mobile ticketing experience for live events. Gametime is deeply passionate about building a better mobile world for fans to get faster and easier access to live entertainment. Gametime believes that fast and easy access combined with going above and beyond for the fan creates a better world in live entertainment.

The Role: Requires unparalleled attention to detail, fast responses, and an upbeat can-do attitude. We’re open 365 days a year. We are looking to hire people with previous work experience in a support role, preferably with a local sports team or mobile tech company. We really care about an ability to speak to sports and music fans confidently with over the top helpfulness.

What you’ll be doing:

Fan Happiness is one of THE most important jobs at Gametime! Our customers are amazing and you will be helping them during our busy entertainment season

Answering incoming phone calls, emails and texts to assist customers with answering questions relating to the the app, placing new orders, processing returns, and getting customers into events