Asset and Config Transformation

Service Asset and Configuration management is a key enabler for all IT Service Management processes. Without it other processes are less efficient, key decisions are made on poor data and automation is difficult. It is therefore surprising that for many organisations this area lags behind other processes in terms of maturity and focus.

Fusion aim to change that. We identify where asset and configuration management can benefit the business and what is required to make that information available efficiently. From this we define a transformation plan that delivers against key initiatives such as Charge back/Show back, license optimisation, provisioning, decommissioning, procurement centralisation etc.

Deliverables

Defined processes for asset management (hardware and software)

Roadmap for

Tracking and ownership of asset allowing charge back/show back

License compliance – desktop or data centre

Typical Scope

Hardware Assets

Software License Management

IT Procurement

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