“I have been working with Vivianne at the Sugarman Australia for the past eight months. Vivianne researches and provides me with Locum GP’s for our very busy Health Organisation. Vivianne understands that with our five remote clinics our clients are indigenous and that there are language barriers and that the care required for our clients is quite unique. I have always found that Vivianne has the foresight to find the right GP to fit with us and our clients.

Personally I find Vivianne exceptionally easy to work with as she always operates in a professional manner and I love her promptness.

I would totally recommend that if you need someone to make your life easier looking for GP’s that Vivianne is the person you are looking for.”

Director of Medical Services, Remote Aboriginal Health NT

Nursing

"Thank you for your assistance ,support ,and kindness. I have had the pleasure of working with Sugarman from both the prospective employee and employer perspectives. I would recommend you and your agency to any one."

John, Nurse Manager

"We have been recruiting through Sugarman Australia this year with great success. All staff have been professional to deal with and the calibre of the midwives recruited has been excellent. Sugarman Australia took the pain out of recruiting. I highly recommend their service and we will no doubt use them again in the near future"

Andrea Rindt

Social Care

"I have used Sugarman on a number of occasions since October 2014. My key contact has been Janine McCarthy. Janine has been extremely helpful in finding the right support staff generally at very short notice. Sugarman have always been very reliable and responsive no matter what time of day I have called seeking emergency support. I would highly recommend Sugarman as the agency of choice when it comes to providing quality support staff, particularly in emergencies"

Social Care Organisation - Service Coordinator

"Our representative Jasmin is proactive, efficient and friendly. She has a good understanding of our needs and works very hard to find suitable candidates for us. We have built a good working relationship and I trust her. Jasmin does everything that she can possibly do to assist us. She is aware of our qualification requirements and provides all of the certified documentation in a timely manner"

Social Care Organisation - Senior Workforce Consultant

"We utilise the Sugarman Group to assist with staffing the supports provided to individuals. This is both for regular and ad hoc (or relief) services. Sugarman have consistently provided a very high level of customer service especially with regards to covering shifts with suitability matched staff. This includes the right skills, attributes and qualifications. We are able to contact Sugarman at short notice and often after hours, and they are able to assist us expediently. The company goes above and beyond to ensure a superior customer experience. Sugarman also welcomes feedback on how to continuously improve service delivery"

Social Care Organisation - Manager Disability Services

"The Team from Sugarman, particularly Janine McCarthy, are trustworthy and deliver who and when they say they will. I have a particular requirement for the staff I need and generally have not been let down. In the rare instance that there has been an issue, Janine and her Team have been efficient, pragmatic and professional in rectifying the situation to a positive outcome for all.
In the years that Sugarman has supported us, I have observed that it is rare to meet someone with as much composure as this Team, always understanding what I require and the critical elements of getting it right. The professional Team at Sugarman are knowledgeable and experienced in delivering high quality staff, primarily Support Workers, to my Positive Behaviour Support programme at Rise.
Sugarman have also supported us through their on-call service. I have never had them not answer and they have worked diligently and with grace, regardless of the time of night or day, to meet my requirements to meet the needs of our clients. I happily recommend Sugarman as a provider of quality staff and service”

Social Care Organisation - Team Leader

"We are new clients of Sugarman, I have found Janine extremely helpful​ answering all our questions in a friendly and professional manner. On contact with Janine, when I required to fill a shift at short notice. The phone was answered promptly and literally within 15 minutes the shift was filled. The staff member that was sent was reliable, hardworking and fitted well with my team. The process was extremely smooth with no barriers"

Social Care Organisation - Residential Manager

“I have found Sugarman and in particular Janine to be proactive in promoting their service and flexible in regards to developing the current service agreement with our organisation. Sugarman have been a welcome relief to me as an agency of first choice when it comes to finding support either regular or in an emergency.I have called on their service numerous times and I find them extremely responsive and very efficient in regards to getting back to me at very short notice any time 7 days per week. They are quick to take on board any feedback , positive or negative and are swift to respond to the members that I support. They appear to be very skilled at matching their staff to my member’s needs. Some of these needs are very high in regards to support and understanding of their individual needs. I was using another very large and well known agency previously but there is no comparison as to the service my members have received to date. I also find they are very proficient with their invoicing and record keeping which also makes my work a lot easier to keep on top of. I have no hesitation in recommending Sugarman as a preferred supplier of staff as agency support.”

Social Care Organisation - Coordinator

Social Work

"Keri has been very professional and proactive in sourcing and sending across potential candidates on a regular basis. She has also really taken the time to understand the unique role requirements and context of our business operations. Some of our upcoming star performers are thanks to Keri at Sugarman and we are very grateful for her help!"

Sarah Cox Clinical, Manager NSW

Cathy Saunders: "I have been really happy with the service provided by Sugarman in assisting us to fill frontline roles. Their consultants have been friendly and helpful, and always quick to respond to enquiries. The standard of applicants we have been sent has also been high and in the past 12 months we have hired 3 staff through Sugarman. Our organisation will continue to use their services for suitable vacancies in our organisation in the future."

Cathy Saunders

James Newlands: "Diligent, responsive, persistent and friendly are just a few of the words to describe Sugarman’s services. They provide quality candidates and most importantly care about people on their books. I know if they are respecting their candidates that I’m going to get quality employees."

James Newlands

Education

“Sugarman agency casuals have been reliable and on time. They always arrive prior to a shift and are happy to stay back if needed. Staff follow procedures and processes, fit well within the team and are flexible. The directors feel that Sugarman casuals are enjoying working as part of the team. The directors are happy with the booking process as Sugarman are quick to respond and have not had any issues with back filling shifts with quality educators. The educators at Sugarman have a good command of English and are happy to assist in any way and not just be a number. Overall the directors feel that Sugarman is a great company with quality staff.”

Elizabeth Romeo – Rise & Shine Education

Allied Health

"Some feedback in regards to the Physio Locum you recently provided us with. He has stepped into the role beautifully! He has hit the ground running with a seamless transition from whatever he was doing before to now. He fits in well with my team and is a really good candidate. One of the best I have had this year."

"Sugarman provided us with an Occupational Therapist for our outpatient hand therapy service for a period of four weeks. In the lead up to the placement Sugarman kept us up to date with developments and we were able to interview the applicant to ensure she was a good fit for our organisation. The locum was a great team player, had a strong work ethic and presented consistently in a highly professional manner. She was flexible in her hours so that patient needs could be met and was very conscious of using her time effectively. Her efforts allowed us to significantly shorten our waiting list and achieve great patient outcomes."

Occupational Therapy Manager, NT Hospital

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