At Pacific Gateway Properties, we are a full service real estate company offering San Jose property management, sales, and leasing. Today we’re discussing the benefits of hiring our firm to manage your property. When we take over a client’s property, our goal is to protect and maintain that property so the owner can realize its maximum potential. To that end, we offer each of our clients five performance guarantees so they know their property is in good hands.

Satisfaction Guarantee

We want clients to be completely satisfied with the level of service we are providing. Hopefully we are meeting and exceeding our clients’ expectations. If for whatever reason you are not satisfied, a 60 day notice to cancel is required and there are no further obligations. You are free to find other property management in the Bay area.

Fee Guarantee

This is simple. If you don’t get paid, we don’t get paid. If a tenant does not pay the rent for whatever reason, we don’t collect a fee on that month’s rent.

Response Guarantee

I think that keeping an open line of communication is paramount to effective property management, and we respond to all client and tenant communications. We feel so strongly about this that if we don’t reply within 24 hours, we will waive that month’s management fee.

Transparency Guarantee

Our clients’ trust is extremely important to us. We guarantee to keep accurate books and records and to send our clients monthly reports to reflect all of the financial activity for their properties. Our clients can see where every penny came in and went out. Within our property management contract, all of our fees and services are listed. There are no hidden fees.

Value Guarantee

We take pride in knowing we offer the highest level of service for the best price possible. If you find a Bay area property management firm offering the same level of service for a lower price, we’ll match it.

Experience has taught me that owners are not satisfied with property management companies because they are inattentive and don’t meet their expectations. We have established these five guarantees to maintain a high standard and assure you that your company is in good hands.

If you’d like to know more about us and our ability to provide property management in San Jose, please contact us at Pacific Gateway Properties.