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I used my Marriott points and transferred them to SPG in order to stay centrally located downtown. I should've stayed at the Courtyard. Room was sub par clean, lack of attention to detail like stains on the towels and unkempt pillows on the bed upon arrival, sink wouldn't drain at all. These are things that are easy fixes and should...

This hotel is old but clean. I would say it's a $$80 - $100 a night hotel but they ask for much more because of the location. It's only about 10 minutes from the Biltmore Estate and from some really great breakfast places and shops. I like nicer hotels but this was fine because of the location.

The hotel has a great location for the price but we had an unpleasant check in experience. We used SPG points for a stay. We reserved three rooms for a family of 7 for the weekend. We requested two adjoining rooms so we could be close to the kids and put the grandparents in another room. We told reservations our...

No free breakfast but the room and beds were comfortable - even the rollaway! Very reasonable rate we locked up the night before we got there by dealing directly w/ Sheraton - much better than the rate we were quoted on Hotels.com. Breakfast buffet was not great and there was no balcony or a good view from the rooms.

My wife and I just finished a two-night stay at this hotel. The Sheraton was one of the designated hotels for a wedding reception we attended in downtown Asheville.
The only positive of the lodging experience was that the hotel was in walking distance to the wedding reception venue. It is also within walking distance to many other downtown Asheville...

We had a wonderful stay. It was a very nice clean room and the staff was very helpful from the front desk to the maid service. The internet connection was great. I had an appointment in the area so the hotel location was perfect.

We stayed on the ground floor and it was really convenient to the car. The location and free parking is the best thing about the hotel. The hotel is shop worn and needs to be remodeled. In our room we could hear the elevator and everyone in the hall. The room was clean but it just looked like a cheap...

This is a great location. For the price of the hotel it's very average.
Rooms we average cleaned and room service the following day had the covers just pulled up not even tucked in.
We brought our little pet and we told them. They said no problem then called us to tell us that they were adding a pet service...

I expected a bit more from a downtown Sheraton, so I was a little disappointed in this hotel, but I tend not to let little things bother me as long as it is a clean and comfortable place to sleep. First some complaints. It smelled like trash in the hall and I'm happy I carry a travel fabreeze so I...

Stayed two nights for husband's business meeting also located at 4 Points or we would not have chosen this hotel. The lobby's cacophony made it impossible to sit nearby. Our room smelled moldy and the windows cannot be opened. We turned on the heat and it smelled temporarily like a burning car. The sheets are old and should be replaced...

Amenities

Highlights

Free High Speed Internet ( WiFi )

Restaurant

Pool

Free Parking

Fitness Centre with Gym / Workout Room

Bar/Lounge

Room Service

GreenPartner
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Green Partners meet the programme's minimum requirements for environmental activities, but have not yet qualified for a Green Leader badge. The set of requirements include having a towel and linen re-use programme, using energy-efficient light bulbs, tracking energy usage, recycling, and educating staff and guests on green practices.

About the property

Non-Smoking Hotel

Pets Allowed ( Dog / Pet Friendly )

Wheelchair access

Things to do

Restaurant

Pool

Fitness Centre with Gym / Workout Room

Bar/Lounge

Room types

Non-Smoking Rooms

Family Rooms

In your room

Air Conditioning

Internet

Free Internet

Free High Speed Internet ( WiFi )

Services

Free Parking

Business Centre with Internet Access

Meeting Rooms

Laundry Service

Multilingual Staff

Room Service

Dry Cleaning

Banquet Room

Conference Facilities

Official Description (provided by the hotel)

Our Asheville Hotel is located Downtown and offers the convenience of a great location while being nestled among the Blue Ridge Mountains. We have a committed, lively staff and put our guest's needs first!...more less

Additional Information about Four Points by Sheraton Asheville Downtown

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Also Known As:

4 Points By Sheraton Asheville Downtown

Four Points By Sheraton Asheville Downtown Hotel Asheville

Four Points Asheville Downtown

Best Western Asheville

Asheville Four Points

Asheville Sheraton

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