Posts Tagged ‘build’

I hope you are aware but incase if you don’t know, Microsoft does not provide complete support if you dont have your SharePoint 2010 build higher then SP1 (14.0.6029.1000).

After 13th October 2015, SharePoint 2010 main stream support will end, so you need to plan upgrade of your SharePoint to 2013.

The support of SharePoint 2010 versions between RTM(14.0.4762.1000) and SP1 (14.0.6029.1000) is ended as you can double check in the following link:

http://support.microsoft.com/lifecycle/?p1=14944

Support for Service pack 1 was stopped on 14th October 2014. That is because the SP1 was released 4 year ago and ,as you may know, the Office Business Group Service Pack policy states “When a new service pack is released, Microsoft will provide 12 months of support for the previous service pack”. More info in the following link:

http://support.microsoft.com/lifecycle/#tab2

Then, the new support cases opened regarding issues between RTM and SP1 versions will be treated as “limited support”. That means that you will face the following limitations:

Limited break/fix support incidents will be provided through Microsoft Customer Service and Support; and through Microsoft’s managed support offerings (such as Premier Support).

There will be no option to engage Microsoft’s product development resources, and technical workarounds may be limited or not possible.

If the support incident requires escalation to development for further guidance, requires a hotfix, or requires a security update, customers will be asked to upgrade to a supported service pack.

As far as I know soon SharePoint SP2 will be the minimum requirement to get support from Microsoft.