Scope of applicability

These GTCs apply in all relations between CleverBinder and you, the "Customer" The Customer can be an individual as well as an organization/company or any other entity, which use CleverBinder services. The GTCs apply regardless of which media the Customer uses to gain access to our services. The GTCs apply unless something else is explicitly agreed to in writing.

Payment

The Cleverbinder Services are free for the customer.

Communication

CleverBinder is entitled but not obligated to use the e-mail address/contact information provided by the Customer to provide notifications to the Customer about the service, for example about a certificate expiring or changes in the GTC´s. The Customer hereby agrees that CleverBinder can send legally binding information using the Customers contact information.

The Customer can contact CleverBinder for support via e-mail in English. CleverBinder strives to answer within 4 working days.

Support

Data

The Customer is obligated to keep contact details such as e-mail address updated ensuring CleverBinder’s ability to contact and support the Customer.

CleverBinder enables the Customer to view data, from a CleverBinder partner such as a store in which the Customer has made a purchase (for example warranty information, receipts etc.), regarding the Customer’s purchase. However, CleverBinder does not store, nor does CleverBinder have any knowledge or information of such data, as this data is kept by the store itself or its IT-partner as the case may be. Consequently, CleverBinder cannot be held liable for any defects in such data.Data uploaded by the Customer itself (i.e. not by a store) is stored by CleverBinder free of charge. This data is not processed in any way by CleverBinder or any other Party. The full terms of Privacy Policy can be viewed below.

Termination

The Customer’s account can be closed under ‘Settings’. The Customer will be asked to verify the request to terminate the account via e-mail.

CleverBinder recommends the Customer to download a copy of the certificates in the account, which the Customer wishes to keep before requesting a termination. CleverBinder cannot be held responsible for losses suffered as a result of the Customer´s failure to make a copy his data. Within 15 days the account and all information related to it will be permanently deleted.

CleverBinder may terminate the Customer's account with one year's notice for any reason.

Breach

CleverBinder is entitled to terminate the Customer's account without notice if CleverBinder becomes aware of or has substantiated suspicion that the Customer uses CleverBinder’s services inappropriately, is abusing it or otherwise damages CleverBinder or third parties.

Limitation of liability

CleverBinder is liable according to Danish law, subject to the limitations expressively provided by the following conditions.

CleverBinder shall not be liable for any direct, indirect, incidental or consequential damages however caused and under any theory of liability.

If CleverBinder cannot meet an obligation to the Customer because of circumstances beyond CleverBinder’s control or prediction, CleverBinder is not liable and is free from any claims and derivative requirements. Such circumstances include but are not limited to: Lightning strikes, weather conditions, fire, government regulations or other governmental regulations, labour disputes, and general failure to transport goods, energy and it infrastructure. Similarly, limitation of liability applies in relation to other kinds of force majeure.

Unless otherwise provided by mandatory law, CleverBinder shall not be liable for errors, breakdowns, interruptions or similar due to other service providers e.g. providers of it-services to Stores/Partners.

It is the Customer's own responsibility to ensure that the documents uploaded by the Customer are readable.

CleverBinder does not and cannot guarantee that Stores and other entities, which are not CleverBinder partners and which do not have an agreement with CleverBinder will accept a print of a warranty certificate or receipt, which the Customer has uploaded to its account as sufficient evidence in relation to complaint and repair situations.

CleverBinder shall not be liable for errors made by Partners, for example defects in transferred data.

Aforementioned limitations of liability shall apply to the fullest extent permitted by law and shall survive any termination or expiration of the GTCs.

Changes to the GTC

CleverBinder may make changes to the GTCs from time to time. When changes are made, CleverBinder will make the new copy of the GTCs available on the CleverBinder website and inform the users of the CleverBinder services pr. mail or in the app that the GTCs have been updated. The Customer’s continued use of CleverBinder services is seen as acceptance of the changed GTCs.

Governing Law and Jurisdiction

Any dispute between CleverBinder and the Customer including a dispute regarding the interpretation of these GTCs shall be governed by and construed in accordance with Danish law and at CleverBinder’s venue.

privacy policy

Contact responsible for Cleverbinder data

Ensures that your Personal Data is processed according to the EU General Data Protection Regulation.

Your Rights

You can always contact CleverBinder to find out what data we have about you and what it is used for. You also have the right to have this data corrected, exported or deleted.

If you terminate your account, we delete your data within 15 days, since it is no longer needed to provide you with the service.

If CleverBinder during your use of the Services asks you to provide more personal data, we will inform you of the purpose for collecting the data and ask for your explicit consent at the time of requesting the data.

Personal Data

Is defined as the data you enter to create an account and can identify you as a person. This data is stored with the sole purpose of providing the requested service and is not passed on/sold to third parties without your explicit consent.

Anonymous Data

Is defined as data which cannot directly identify you as a person. For example, which browser you use to visit our website, time for your visit, use of services etc. This type of information is collected by Google Analytics among other statistic tools.

The purpose of the anonymous data is internal optimization and statistics. We use this to be able to improve our services. We reserve the right to share or disclose anonymous data if we should wish to.

Uploaded Data

Is defined as the data uploaded by the Customer itself (i.e. not by a store). Uploaded data is only stored by CleverBinder and is not processed in any way by CleverBinder or any other Party.

Security

We protect your data, it is stored in an encrypted state, encrypted communication is used to and from devices and we have implemented internal rules on information security, so only the Data Responsible has access to data.

Customer´s responsibility for data

Remember that you are obliged to maintain correct customer data such as e-mail address so CleverBinder can contact you and support you.

It is your own responsibility to protect your password in order to prevent abuse of your account.

Access to data

You only have access to your stored data when logged in.

PArtners responsibility regarding data

CleverBinder does not store, nor does CleverBinder have any knowledge of information of such data, as this data is kept by the Partner (e.g. a store) itself or its IT-partner as the case may be. Consequently, CleverBinder cannot be held liable for any defects in such data. The Partner is responsible that the data is accurate, valid and sufficient for complaint purposes.