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Terms & Conditions

Liability Limitation

It is the responsibility of the customer to inspect the product upon delivery to make sure it meets installations requirements. DO NOT alter or install the product until you are sure that you have the correct product, free of damage. Once the product has been installed, it is no longer returnable and is only covered by the manufacturer's limited warranty.

Unless otherwise noted, all merchandise on Flows.com is new and carries the manufacturer's original warranty.

At Flows.com we offer quality products and work hard to provide fast and accurate service. If you receive your order incorrect, damaged, or defective we will work to promptly correct the situation. We will refund or replace any items in this situation, pending availability. In the event of reshipping an item, your item will be shipped using the same shipping method originally used. If expedited shipping is desired, it is the customer's responsibility to pay the difference in cost.

Flows.com is not responsible or liable for the cost of installation or any costs associated with installation. It is recommended that customers DO NOT schedule an installer until they have the product in their possession. Flows.com is not responsible for any liability cost beyond the replacement costs of parts covered by the manufacturer's warranty.

At Flows.com we work hard to fulfill and ship your order out as fast as possible. We do reserve the right to back order or cancel orders at any time for any reason. In the event this happens, you will be notified via email of the expected lead time or cancellation.

Under no circumstances will Flows.com or Assured Automation be financially responsible to cover the cost of water damage resulting from the improper installation, improper handling, neglect, not replacing filters according to recommended maintenance schedules, improper set up, failure to insure there are no leaks, or any other cause of water damage, including product malfunction or defect. There are no exceptions. We will however, try to work with you to resolve the problem as quickly and painlessly as possible.

Use of the Website—By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

Trademarks—The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links—External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Warranties—The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of liability—The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Conflict of terms—If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability—Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable laws (choice of venue and forum)—Use of this website shall in all respects be governed by the laws of the state of New Jersey, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the New Jersey courts located in Union county, New Jersey, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

All prices are in USD
We reserve the right to make technical changes at any time. Not responsible for errors or changes in technical information.