The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

HOME INSURANCE

NHS and Care Workers

As a thank you for supporting those impacted by Coronavirus: personal belongings of NHS and Care workers that are damaged, lost or stolen while they're working or commuting will be covered under their standard contents policy at no extra cost during the pandemic. Thank you.

Important information: The discounts exclude Home Emergency and Legal Expenses cover. The discounts are not added together and applied at the same time. They’re applied one after the other to the discounted premium which reduces the total discount you receive.

What is Home Insurance?

Our home insurance is split into two policies; building insurance and contents insurance. When you take out home insurance you can buy these policies separately or together:

Buildings Insurance - covers the structure of your home and its fixtures and fittings (fitted bathrooms, for example) if they are damaged by events like flood, fire and storm.

Contents Insurance - covers the cost of replacing or repairing your personal possessions if they are stolen or damaged by events like floods, fire and storm while in your home.