The list of frequently asked questions and answers that follow are guided by local and state statutes. It also includes contact information to community-based resources and organizations that support victims of crime, foster inclusion, and serve all of Philadelphia residents.

Frequently Asked Questions on How to Protect Philadelphia’s Diversity

If you see a hate crime being committed what should you do?

A hate crime is a criminal act that is motivated by prejudice or bias. Hate crimes are based upon race, color, religion, gender, ethnic identification, national origin, ancestry, sexual orientation or gender identity. Hate crimes are devastating for victims and the larger community. They strike at the core of who we are as humans beings—our origins, values and beliefs.

If you see a hate crime being committed against anyone, you should call 911 for the police immediately. You should also report it to the Philadelphia Commission on Human Relations (PCHR) at 215-686-4670 or pchr@phila.gov. The PCHR also has an anonymous hotline at 215-686-2856.

If you are the victim of a hate crime what should you do?

If you are a victim of a hate crime, you should call 911 or contact your local police district and make a report. You should also report it to the Philadelphia Commission on Human Relations (PCHR) at 215-686-4670 or pchr@phila.gov.

What is the role of the city when it comes to hate crimes?

The Police Department and District Attorney’s Office are responsible for investigating and prosecuting hate crimes. The Philadelphia Commission on Human Relations (PCHR) investigates and responds to acts of bias and hate on a community level. The PCHR gathers information from all affected parties and enacts a response that is tailored to the particular situation. Whether it is conducting facilitated community meetings, mediating disputes amongst neighbors or partnering with law enforcement, victim services, faith and community leaders, the PCHR brings people together to help heal the community and reduce tensions. When a hate crime or discrimination happens at work, in housing or a place of public accommodation, the PCHR will investigate and enforce the city’s strong anti-discrimination law.

If I believe I’m facing or see another coworker facing implicit or explicit racism, sexism or bigotry in the workplace, what should I do?

If you see a bias act occur, say something. Be an “upstander” – not a bystander – and call it out or report it to a supervisor. If you or a co-worker are the target of prejudice or discrimination at work, contact the PCHR for help at 215-686-4670 or pchr@phila.gov.

What can I do to help protect our city’s most vulnerable?

Mayor Kenney has asked Philadelphians to step up and become educators, foster parents, rec center volunteers, homeless outreach workers, participants in our Police Service Areas, and all those jobs and volunteer roles that make Philadelphia its best self. There are so many productive ways that you can channel your feelings into productive actions that help build bridges and strengthen our communities. Please check out serve.phila.gov if you are looking for ways to get involved locally.

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