Crozscore:

Crozscore:

Software Description:

StandardFusion is a web application helping organizations simplify and manage their GRC programs and controls, and conform to best practices. Here are some of our key features:

Risk Management tools for identifying assets and threats, and assessing and mitigating risk using any type of qualitative or qualitative risk methodology.

Compliance tools for managing requirements, allowing an organization to maintain a single source of truth for all their programs. We have support for common standards (such as ISO 27001, NIST, PCI DSS, and others) built directly into our software, and we have great import / export tools for bringing in any other standards that may be required.

Control management tools for creating and monitoring organization-specific controls, linking them to requirements, risks, and other records, and tracking control maturity and testing.

This is all done in a beautiful, simple, and quick, user-interface complete with dashboards, workflow, and reporting capabilities.

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

Elect a delivery method: SaaS or on-premise. We support both.

Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.

Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Report on your true service team effort to highlight success and target areas of improvement.

Summary:

Best practice ITSM workflows

Powerful integrations with IT management apps

Smart automations

Extensive reporting capabilities

Codeless customizations

Deploy on cloud or on-premise

Single sign on

AD & LDAP synchronisation

95,000 customers across worldwide

Over 10 years in the ITSM industry

Pricing:

Starting from: $40.00/month

Credit card required: N/A

Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

• Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
• Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
• Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

Standard Edition

$8.001 user(s) / month

Included in plan:

Free forever upto 5 technicians

Incident management

Self-service portal

Knowledge base

Multi-site support

SLA management

Help desk reports

Professional Edition

$16.001 user(s) / month

Included in plan:

Free upto 2 technicians and 250 nodes

Help desk management

Knowledge base

Self-service portal

Software Asset management

Asset inventory reports

Agent based asset scanning

Enterprise Edition

$49.001 user(s) / month

Included in plan:

Free upto 2 technicians and 250 nodes

Incident management

Asset management

Problem management

Service catalog

Change management

FAQs:

Who are the main user groups of this service?

Users responsible for implementation or management of compliance programs within an organization, from small to large enterprise.

FAQs:

No FAQs associated with this application.

FAQs:

What are some applications this service is commonly used in tandem with?

Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

What is this service generally used for?

ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

Does this service offer multi-user capability (e.g. teams)?

Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.