Questions & Answers

I have PreSonus Eris 4.5 speakers hooked up to a PreSonus AudioBox USB. I've had this set up for almost a year and it has worked perfectly fine; I used the speakers on and off yesterday. Today, however, the speakers stopped working. I can see that my computer is outputting an audible signal, but the speakers are unbelievably quiet. I have every volume knob turned up to the max and I can barely hear anything even when I put my ear right next to the speaker. Here is a list of things I have checked so far: checked for muted/quiet audio output on my PC; checked both mixer knobs on my AudioBox; checked all connections between speakers, AudioBox, computer, and power outlet; checked for a blown fuse; updated sound drivers.

I had plans to do some mixing and mastering this week and this is very frustrating. Any help would be appreciated.

1 Answer

First, check your monitors. try playing sound from your phone or your computer using a 1/4 to 1/2 cable, just to see if its your monitors or not. If your monitors work fine then try to check your interface. try plugging in headphones into the out you use for your monitors see if they work fine. Lastly check your computer, just plug in some headphones and making sure that your computer is properly outputting audio.