What happens to people who don’t ship a gift or mark a gift received?

They will be sent many email reminders. Ultimately, people who don’t ship a gift or mark their gift received are banned from future exchanges.

In the case of a giftee not reporting the gift received, credits and trophies for the Santa will be released when we close the exchange roughly a month after the shipping deadline. To expedite the process of receiving credit for the exchange, Santas can always submit proof of shipping directly from the exchange page.