Asian locations are still ahead of us in global rankings, but the capital of the Małopolska Region was classified 9th in the 2014 edition of "Tholons Top 100 Outsourcing Destinations", a position higher than in the previous year.
It should be noted that in Kraków there are about 80 companies from the BPO / SSC sector, mainly world-class brands that employ nearly 26 thousand people.