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DirectX Issue

dredge

Posted 04 March 2014 - 03:01 AM

dredge

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Member

38 posts

Suddenly I am receiving this error message while playing DirectX games, (COD 4, COD Modern Warfare 2, and COD Black OPs), DirectX diagnostic says everthingis OK, and as far as I can tell my RAM, (4gb of which Windows XP is using 3.3 Gb), is fine. The message is as follows: "Direct3D Device9::present failed, ran out of memory", also am getting "Directx encountered an unrecoverable error". At my wits end. Other games, (World of Tanks, Warplanes) run fine and are pretty graphics intensive.Hope you can help. Thank you.

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phillpower2

Posted 04 March 2014 - 03:29 AM

dredge

Posted 04 March 2014 - 06:44 AM

dredge

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Topic Starter

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38 posts

I had already tried that. It says I have a newer or current version installed. I am at a loss as to why this is happening. I played COD on Saturday and then Sunday night this started. There were no changes made to my computer, no games installed or anything like that.

dredge

Posted 04 March 2014 - 07:43 AM

dredge

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Topic Starter

Member

38 posts

PSU is a thermaltake 850w, video card is about a year and a half old. Did the stress test and benchmarked, got a 645 score. I know my system is old and not high end at all but should and has run these game without trouble. some of my older directx games, (joint ops and the like) still run ok.

phillpower2

Posted 04 March 2014 - 11:00 AM

phillpower2

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22,253 posts

Resolving computer problems is often a slow process of elimination I`m afraid!

Download Speedfan and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached. If you are running on a vista machine, please go to where you installed the program and run the program as administrator.

(this is a screenshot from a vista machine)

To capture and post a screenshot;Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.

dredge

Posted 04 March 2014 - 11:08 PM

dredge

Member

Topic Starter

Member

38 posts

Here is the Speedfan info. I had it installed already and I believe that I have the HWINFO installed as well. I know this stuff can take time to resolve and I appreciate you help, but it's still exasperating.

dredge

Posted 05 March 2014 - 07:07 AM

phillpower2

Posted 05 March 2014 - 07:49 AM

phillpower2

Mechanised Mod

Moderator

22,253 posts

Please excuse my ignorance here but I am not a gamer

Are the two games that you are having issues with played via Steam online, the reason that I ask is I noted the presence of AVG Safeguard in your Speccy results, AVG (even the toolbar) on it`s own is demanding on system resources but put it alongside another AV program such as MSE in this instance and it will drop your system performance and cause conflicts, use the AVG uninstaller tool to get rid of the AVG toolbar to ensure that nothing that can cause conflicts is left behind, AVG toolbar removal

dredge

Posted 05 March 2014 - 08:36 AM

dredge

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Topic Starter

Member

38 posts

This is strange. This morning, before I got your last post, for the [bleep] of it, I tried to play COD Black Ops. I figured I would see if I got any other error codes that might be helpful. I'll be damned if it didn't play fine. I played a couple of matches with no issue where, before, I couldn't get past the load screen without a crash and error message. So, I guess, it seems the issue resolved itself. I don't know what I did, (nothing that you didn't tell me to do), but I went ahead and got rid of the AVG Toolbar, and will look into the other advice you gave, although I'm not sure how to go about removing those items.