Reinventing Customer Experience: Field Service & the Modern Dispatch Technician

The challenge and opportunity for Field Service organizations today is this: Deliver world class, intelligent customer experiences in the field while maximizing efficiency and minimizing costs. Through the recent acquisition of FieldOne, Microsoft now empowers field service technicians to create positive and memorable customer experiences by providing them with the right tools and insights to make the most of every minute spent on site.

Join this webcast to learn how FieldOne, from Microsoft can enable your field service organization to dispatch technicians using optimized routes and skill based assignments to intelligently balance workload and resources. Also learn how it provides service technicians with complete customer insight, real-time guidance, rich media knowledge and cross-team collaboration — all through any mobile device.

Watch this webcast to learn how Microsoft's Field One can:

Enable your field service organization to dispatch technicians using optimized routes and skill based assignments to intelligently balance workload and resources
Provides service technicians with complete customer insight, real-time guidance, rich media knowledge and cross-team collaboration — all through any mobile device

See what your data can do for you; Connect every user in your organization to the data they need.

Get faster insights with a complete data platform that speeds up how you access and analyze all types of data. With Microsoft’s data management solutions and online transaction processing (OLTP), it’s easy to connect every user in your organization to the data they need to make better data-driven decisions, faster.

Join this webcast to:
- Learn how data represents a competitive advantage in the current business landscape
- Unlock new breakthroughs and market opportunities
- Address today's top data management challenges

File sharing and cloud storage are quickly becoming commonplace in the modern business. However, it can be difficult to know when to use one tool over another and what advantages each provides. Moreover, technology is evolving quickly and keeping up to date on the latest and greatest can be extremely time-consuming for many professionals.

Join us for a few minutes to find out how to take your productivity to the next level, and become a file, sync, and share Office all-star with OneDrive for Business Next Generation Synchronization and SharePoint 2016’s wide array of new cloud collaboration tools.

In this webcast your will learn:
- When and why to use particular tools for file sharing, storage, and collaboration
- How OneDrive for business can help you get the most out of personal file storage
- How to use some of the newest features to securely store, edit, and share your documents
- How to make professional teamsites in minutes

Companies of all sizes are under pressure to deliver greater results. The search for quicker and more impactful results, while balancing costs, governance, and agility, are one of the biggest challenges of many IT organizations. While applications – developed internally, packaged, or off-shored – are the engine behind business transformation, the ability to deliver better apps is compromised by the lack of environments to proper develop and test them. High hardware procurement time and costs are usually major roadblocks faced by IT.

Cloud Computing plays a key role in providing application teams with the tools needed to develop and test in production-like environment, while never ignoring costs, security, and agility.

Join this webcast to learn how to:
- Understand the challenges in IT to provision development and testing environments for applications teams
- See how cloud computing and Microsoft Azure can be the answer for dev-test environments
- Learn about Microsoft Azure and the Azure Dev-Test Offer
- Receive an overview of dev-test labs and governance and security of dev-test environments

The era of big data and predictive analytics is clearly upon sales and marketing professionals, representing a transformative paradigm shift for sales and marketing teams. No longer can salespeople rely on relationships and other soft factors to target and close business. Marketing has to move beyond one-off campaigns and brand advertising.
Big data and predictive analytics technologies represent the opportunity to turn the tables. In other words, sales and marketing can finally become more about math than magic.

Discover the new platform within the enterprise! The emergence of Big Data has driven the need for a new data platform within the enterprise.

Apache Hadoop has emerged as the core of that platform and is driving transformative outcomes across every industry.

Leverage the unique advantages of Cloudera Enterprise to help you improve products and service offerings, drive operational efficiencies, and reduce your business risk. The Cloudera offering in Azure Marketplace combines the latest open source components from the Apache Hadoop ecosystem with enterprise-grade security, governance, and management tools to help you move quickly from Proof of Concept (POC) to production and deliver value to the business.

Join this webcast to:
- See how Microsoft Azure provides first class support for your Linux-based Apache Hadoop applications
- Explore the Cloudera Enterprise stack, from open source components to enterprise tooling
- Review common use cases for Cloudera on Azure
- Discover customer benefits and success stories
- Learn how to deploy and start recognizing value with Cloudera on Azure

This webinar is part of the ‘8-part Azure Open Source’ webinar series dedicated to discussing various open source solutions available on Azure, to ensure you're successful with your Linux-based applications provided by our trusted partners like Cloudera, Datastax, Cloudbees, SUSE, Pivotal, and more.

This webcast is part of our Realize more benefits with open source on Azure webcast series. Sign up for this session, or the entire series today!

As a retailer, you need solutions that put the customer experience at the forefront of business.

Retail is undergoing digital transformation rapidly, and with that comes new challenges and opportunities. The current technology landscape is forcing even the most formidable retailers to reassess what it means to deliver customer experiences that are personalized, seamless, and differentiated, so that customers choose the retailer or brand first, spend more money, recommend the brand to others, and want to keep coming back.

Here's a 'don't miss' webcast providing a refresher on deployment options you can take advantage of.

From exploring the benefits of Windows-as-a-Service, to easier and faster deployment options and live Q&A, this robust yet efficient webcast will get you set up to move quickly with Windows 10.

Join this webcast to:
- Learn how Windows as a Service provides for frequent upgrades, less burden on IT staff, and increased control over deployments
- Explore options that would make deployment easier and faster
- Get your top deployment questions answered in real time

Submit your questions in advance: Tag @MSFT_Business on Twitter and use the hashtag #Win10webcast. Top questions will be answered during the webcast.

Help protect your organization's data and applications. Even a minor outage can put you at a competitive disadvantage

Mitigate your risk and be ready with a business continuity plan that enables backup and disaster recovery if needed. Increase capacity, decrease costs, and delivery disaster recovery at cloud scale.

Join this webcast to learn how to:
- Implement disaster recovery for all your major IT systems
- Unify data management, security, and protection
- Provide protection for your data and applications, no matter where they reside
- Extend on-premises backups storage and data archiving solutions to the cloud

This webcast is part of our Why and how to move to the cloud webcast series. Sign up for this session, or the entire series today!

Cybersecurity continues to be a top priority; leaders must constantly judge how to balance business enablement and cyber protection priorities as they support the digital transformation of their organizations. Join CISO, Bret Arsenault as he discusses examples of this balancing act in action and where Microsoft can help to improve your security posture.

In this session, Natalia will speak to new capabilities in the Office 365 Suites that provide innovate new productivity capabilities while offering the highest level of security and compliance for government customers.

This session explores how cloud connected sensor devices are providing new crime fighting tools and real-time situational awareness for law enforcement. Jeff will demonstrate how data from cameras, LPRs, and drones are used to investigate crime and improve officer safety.

Keynote from CIO of e.Republic, Dustin will provide a tour of the meta-trends that are reshaping our communities – demographics, economics, methods of work, customer expectations and the relevance of governmental institutions — all annotated with real world examples.

Microsoft Azure is a cloud environment that empowers IT to deliver resources faster, support new business initiatives, and keep pace with the competition. Help bring innovation and agility to your organization by leveraging the power of Azure.

Join this webcast to:
- Learn about the business value of the cloud to your enterprise
- Find out why so many customers choose Azure
- Discover the key differentiators that make Azure the cloud platform that can help your business drive innovation

Microsoft Azure empowers IT Implementers to reduce project backlog faster than ever before with flexible cloud solutions to develop, test, and run applications. Your team can practice agile development without having to wait for new hardware, or availability of existing dev/test boxes, and secure virtual machines (VMs) in a matter of minutes, not weeks.

Join this webcast to learn how to:
- Build bigger test environments to simulate real customer load, including spikes, without resource constraints on the cloud’s “infinite” resources
- Develop cutting edge “born in the cloud” applications
- Bring open source applications to the cloud and easily manage a hybrid OSS and Windows environment

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