Please take the poll if you have upgraded to V9! We are looking to see how far spread this issue is. Right now Marketo is telling me that each instance experiencing the problem is different and it is not widespread. All information is appreciated!

We upgraded to v9 about a month ago. We thought everything was working fine in terms of some of the known/potential issues with this upgrade - for example, duplicates created in CRM when qualifying a lead if you don't FIRST update your MLM package to the latest release (as mentioned here: Microsoft Dynamics 2016 Online Upgrade to Version 9) in CRM…(Show moreShow less)

Hello everyone, We are having an issue with Marketo-Dynamics OOB integration setup. We simply cannot get it to work. We followed the instructions for integration on Marketo docs website (installing solution, setting up a user, etc...). Error we are getting during validation is invalid username or password. Which makes little sense because when we…(Show moreShow less)

Hi All, We installed the MSI (2016) for MSD 365 (online) and the MSI dashboard does not show for the leads. The solution is installed and deployed, the user rights are checked and the MSI status in Marketo shows configured. Also, I can see MSI for contacts but not for leads. Any thoughts or solution? Thanks, Ishita

Hello! Our sales team is not able to pull activity of who they sent sales insight templates to in Dynamics. Dynamics doesn't log Marketo emails as tasks, so they have to create tasks separately for everyone the send the emails to. They are needing an easy way to find the people that they sent Marketo emails to. Has anyone found a way to do this in…(Show moreShow less)

We've had this issue for some time now - and are now experiencing additional issues related to CRM users. Any time we add/update a user in CRM, we have to manually force a resync between both environments (actually we don't, Support has to do this for us) for the user to display in Marketo (e.g., when syncing a lead to CRM). Furthermore, if an…(Show moreShow less)

As you can imagine, requesting a manual resync on a regular basic can get frustrating. Instead, Marketo reached out directly to Microsoft who then made changes to our D365 Online instance (I don't know what exactly they did - they didn't even need to involve our internal D365 team). This finally allowed all new users to sync automatically to…

We recently upgraded to the Microsoft Dynamics 9.0 and now our Marketo is not syncing with Dynamics. Has anyone else done the upgrade and are you experiencing the same issue? I reached out to our Dynamics Consultant and he noted everything is working on the Dynamics end. Still waiting to hear back from Marketo about this. Thanks!

Hi Not Valid, It would be good to know which version you have upgraded from. The most likely answer to your problems is that the Marketo package will need to be updated to support Microsoft Dynamics 9.0 (referred to as 2016 in Marketo). Do let me know if you need further support. Cheers, J. Need some assistance? JAMES T FLETCHER…

Hi everyone, We are looking into Dynamics migration from on-prem to cloud (Dynamics 365). It would be great if anyone can share the necessary steps to be taken during the migration and integration (365) with Marketo? Also, would you recommend any 3rd party to help us with the integration? if yes references are greatly appreciated. Thank you!

Hi All, I'm currently importing the programs and content from an old instance to a new instance and I see that the statistics of those programs are not transferred. Meaning, I'm losing all the numbers (sent, opens, clicks, etc.) of the program while importing. Is this usual? or am I missing something while importing? Thanks for the help!…