Frequently Asked Questions

When will I receive my subscription item? Basic subscription items will ship every 4 weeks based on your original order date. Wolferman's® Discovery Box subscriptions ship approximately the third week of each month.

How am I billed?You are billed when your order ships.

How do I cancel a subscription?Log into your account, navigate to “My Account,” and click “Cancel Subscription” or call our toll-free number at 1-800-798-6241, email us at service@wolfermans.com, or write to us at: Wolferman's, Internet Customer Service, 2500 S. Pacific Hwy. Medford, OR 97501-2675.

Can I change my subscription item?Not at this time. To change to an active subscription, you will need to cancel it and begin a new one.

What if my delivery address changes?You cannot change addresses on subscriptions at this time. If you need to update an address, cancel your current subscription and start a new one.