Hi, Does it work if you reinstall the old RAM? It may be that the new RAM is incompatible with the laptop. Did you install DDR4 - 2133 (pc4 17000)? If so then your new RAM may be faulty or you have not inserted it correctly.

1 Answer

Sak, If you have already switched back to your old ram and did not start, remove the ram again and check all connections and pins for damage. If all looks good put the ram back in and try a reset. Link below explains how to reset. I hope this helped you out, if so let me know by pressing the helpful button.

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