• Managed Incoming emails from staff, followed up with staff and fixed their any issues or concerns.• Provided support to CAMH staff through phone, assisted them with their issues through the help of knowledge base articles.• Responsible for managing and creating AD accounts through active directory, Email accounts through exchange for staff at CAMH.• Managed Shared folder permissions on Network Shared drive for staff at CAMH• Supported Health related applications such as Cerner, Power chart. Support included first level troubleshooting and resolution.• Responsible for Mobile Devices Activations through BES5, BES10 and ActiveSync• Ensured that all calls are logged and updated with clear concise information in Service now ticketing System, aiming for first call resolution at first point of contact• Assisting staff MS outlook issues. Experienced in dealing with issues related with MS outlook 2003-2013.• Contributed fixes and solutions for issues and problems to knowledge base.

Surreal productive with diversity and fun workplace.Very understanding management and sensitive to employees needsIncredible team ready to help whenever need arisesIs when am leaving for the dayUsing different Technologies

Management is not smart in the least employees know more then managers. Cannot even follow own baseline rules and guidelines and change them on a regular basis to benefit them. Managers constantly lie to your face and behind your back.American run company that only cares about how much money management can make.

Never get a raise or bonus unless you are a manager or sales person. Very manipulitive in many ways managers will tell you what you want to hear and than once you turn your back will stab you over and over.

This company is not a good company to work for in the least. Very high employee turnover due to the way they treat employees.

It is a serious environment and Suncor is one of the most dificult client.

Billing Specialist (Former Employee), Calgary, AB – February 5, 2014

I worked for this company for few months. Good experience with management and job duties.A typical day at work was to make daily updates, set up, edit, maintain, and close projects.Great people and a great company to work for.

CompuCom has a horrible turn over rate. There is no credit to long lasting employees and very little recognition!.The Calgary Suncor management degrade their employees and have made suggestive remarks and actions towards many of the female staff!Very unprofessional with their behavior and actions.Pay is also very low. Employees are in constant fear of losing their jobs. The demand is very high and the reward is very little.

Cons: disorganised (disappointing because the job itself was interesting)

This is a good job to get your foot in the door and a little experience if you are beginning you IT career. I did have a bad experience with a few other employees litterally sleeping on the night shift, leaving me to do all the work which became very frustrating. After speaking with management, the issue was still not resolved, and I could not go back on day shift do to the fact I was the only bilingual French person available to work overnights. I eventually had to choose to leave due to the unfair way I was being treated.