We are excited to announce that Catchpoint has successfully completed the Service Organization Control (SOC) 2 Type II certification. This certification provides our customers and partners an ongoing commitment to transparency and understanding of how we are able to ensure that data is protected through a solid set of internal…

Single page application (SPA) is a web application that has a single HTML page and dynamically updates the views depending on user interaction. SPAs provide a rich user experience with its simplicity; a customer can access the website on multiple different platforms and devices and still get the same experience. Monitoring the…

When people think of synthetic monitoring outside the firewall they often think of website monitoring or HTTP monitoring. While HTTP is one of the most widely used protocols, there are many other protocols that require synthetic testing from outside the firewall or from the end users’ perspective. It is just…

One of the biggest nightmares for any service provider is to find themselves in SLA hell due to poor performance. An issue that negatively impacts end users’ experience is inevitably going to have an effect on a company’s business metrics, and when that happens, they’re going to be looking for…

To ensure applications meet customer expectations, many organizations deploy numerous solutions to monitor, alert, analyze, and share information. Finding the best tool for the job often results in several different teams using different tools and confusion over which tools are best or where to look first when trying to resolve an…

There are many factors involved in designing and deploying a sound monitoring strategy; monitoring solutions can help you execute that strategy. Making sure they provide the metrics and insight you need to detect and help you identify issues before there is a business impact is critical (in the industry, we call…

One of our key features is the ability to visualize the data any way you want by creating custom visualizations. Our customers have taken the stock visualizations (Grid, GeoChart, World Cloud, etc.) and modified them to meet their own needs, which have resulted in some really cool views of their data. In…

Digital transformation is a phenomenon that is revolutionizing the tasks and activities we perform daily. Everything from news consumption to communication has been re-imagined and digitalized. End users’ expectations are rapidly increasing, and with competition just a lcick away, it’s critical to develop an end user experience monitoring strategy to meet…

In this final part of our Node-RED integration blog series, I will be covering how you can accelerate your website performance monitoring strategy by building a custom dashboard using the popular open data visualization platform, Grafana. We will be using Node-RED to act as the endpoint for the Test Data Webhook, which…

Today’s finance customers are not comparing their experience between banks or insurance companies; instead, they’re measuring customer experience to Amazon, Southwest Airlines, Apple, and Disney, as well as fintech and insurtech companies. Because of this change in consumer behavior, financial services companies must find a way to move at Silicon…