How to get a call and speak to a human?

Thank you for posting in the Community. You can speak to one of our representatives by requesting a callback. This new feature is designed to be an easier and faster way for customers to contact support.

Here's how:

Click the Help menu and select Contact Us.

Provide a short description or tell us specifically how we can help you, then click Let's talk.

Click Get a callback.

You also have the option to click Message an agent if you want a chat agent instead.

The Community is another available source for support other than phone or chat. We also have other users or members of the forum that can chime in and share their recommendations.

Additionally, here are some helpful references that you can check out about using QuickBooks Online: