Cancel a booking

Most Tasman, Pacific and New Zealand Domestic fares may also be cancelled online.

A booking must be cancelled in full, ie both the outbound and return flight.

A refund will be credited to the original form of payment you used to make the booking. Cancellation fees may apply.

If the booking is for more than one traveller, then the flights for all travellers will be cancelled. If you want to cancel the flights for only some of the travellers on your booking, please call us and have your ticket handy.