SHOCK ABSORB PALM PROTECTION: The bottom part of the glove palm is made from 5mm thick quality foam, top part is made of 3mm gel material.Protects the palm of your hand and absorbs shock from handlebar

BREATHABLE FABRIC: The backside of the glove is made of lycra fabric and netted cloth with tiny holes, breathable and comfortable to wear

High-quality Elastic Fiber

Q&A

Customer Questions

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Shipping

Wantdo offers free U.S. delivery and easy returns on orders of $49+ (exclude AK, HI, PR, VI and GU). Items should arrive within 3-7 business days. If you need an early delivery, you can choose a shipping speed by sending email to support@wantdo.com

* We are not able to deliver parcel to P.O.Boxes and military addresses(APO,FPO). We always require a street address.

Important Notes:

Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 1-3 business days and is NOT included in the overall "shipping time". 2. All packages have specific tracking information. 3. You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into My Account. Click on "My Order" to review order status and/or obtain a tracking number.

*NOTE:

You can choose your preferred shipping method on the Order Information page during the checkout process.

Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly submit a ticket for help.

Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

It can take a few days following order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.

Wantdo ships all packages from our warehouse and distribution center.

WHAT IS ITEM PROCESSING TIME?

The Item Processing Time is the time from receiving your order to physically dispatching your order. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. The average processing time is approximately 4 business days; however, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take between 5-10 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays. Thank you for your patience.

ORDER PROCESSING

Simply click My Account, where you can find your order confirmation or dispatch email. For tracking information to be displayed, just to give us time to process this information (always in 2-4 days).

Total Delivery Time = Processing Time (1-3 days ) + Shipping Time (3-7 business days)

Return

WANTDO 14 DAY GUARANTEE

At Wantdo returns are simple, we strive to provide amazing product and guarantee 100% customer satisfaction. Wantdo performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Wantdo offers a 14-day Warranty for all products. Please contact Customer Service to process your return. We are always happy to serve you!

RETURN PROCESS

Note: From the day you receive the item you have 14 days to contact us to return your faulty item. We authorize a return for the following types of defects: poor quality materials, stains, zipper defects, ripped or torn, obvious color difference, the major difference between the product’s picture on the website and the product received.

OUR RETURN & EXCHANGES PROCESS IN 3 STEPS:

1. Clearly notify us which items you would like to return, the reason for returning them, and whether you would like an exchange or a refund. Wantdo will not cover the return shipping fee if the reasons are:A. Customer chooses the wrong size or color.B. Customer bought the wrong items and wants to exchange for a different one.C. Customer do not like the product while the product is not damaged or lost during the delivery process.

2.We will send you a return shipping label and instructions on how to return your merchandise. Note: ALL RETURNS SHALL INCLUDE OUR RETURN SHIPPING LABEL WHICH WILL BE PROVIDED BY US PER RETURN REQUEST, otherwise our warehouse won't be able to identify the parcel and inspect the return goods. Any returns without return shipping label WILL NOT be confirmed and refunded. And any lost due to this will be at customer's own risk.

3. Stick the shipping label on the package. You may make your own arrangements to return items via USPS standard shipping where you will be given a receipt and tracking code to monitor your parcel online. Send the tracking code to us.

Once we received the parcel and the returned items are intact (returned items are unused/unworn, unwashed, come with all original tags and their original packaging). Then we will exchange or issue a full refund for you.

THE SIZE I RECEIVED IS WRONG

In the textile industry, we may observe minor size differences between different brands and manufacturers. This is why it is important at Wantdo we have set some standard to prevent such this issue with the size chart. Please be sure to check it carefully before ordering. We will consider an item's size as incorrect when there is 3cm (1.18 inch) difference or more between the item's actual size and the size indicated in the size chart.

Steps to resolve the issue：

1.Contact us and provide clear photographs showing the size difference (please show a ruler or measuring tape next to the item), your order number and SKU (product) number.2.We study your case.3.We resolve it.

Resolutions:

-If we made a mistake by sending you the wrong size: We will either refund you in full or send you an item with an alternative size (if applicable).-If you purchased the wrong size: We will either offer a partial refund if you keep the item or ask you to return the product back to us for a partial refund or exchange. Shipping fees will be covered by you for shipping both ways. Please kindly provide us all tracking information for your returned item. We will be able to offer compensation as long as we receive the product(s).

I RECEIVED THE WRONG ITEM/PACKAGE

Please follow the 3 return process steps to contact us as described above resolutions:-If we shipped the wrong item: We will either refund you in full or dispatch an item with an alternative size (if applicable).-If you purchased the wrong item: We will either offer a partial refund if you keep the item or ask you to return the product back to us for a full refund or exchange. Shipping fees will be covered by you for shipping both ways. We will offer compensation as long as we receive the product(s), please kindly provide us all tracking information.

SOME ITEMS ARE MISSING

Please be sure to open the and check the contents carefully before signing for the package.1.Contact us and provide clear photographs showing the product packaging (box), the shipping label on the box, your order number and SKU (product) number.2.We will study case.3.We will resolve it . If we made a mistake, we will resend the missing item/accessory for free within the warranty period.

I DON"T LIKE THE ITEM I RECEIVED BUT IT IS NOT FAULTY

If you return the item for an exchange or refund you will have to pay the shipping cost both ways. We will do our best to help you as long as the returned items are unused/unworn, unwashed, come with all original tags and their original packaging. Any product that has been used or misused cannot be returned.

IMPORTANT WARRANTY NOTES

- All returns must be reviewed and authorized by our customer service team. Once we have approved the return, you will be provided with an RMA form. Returned items without RMA form will not be accepted.-All returned items must be in brand new condition, unused/unworn, unwashed, come with all original tags and their original packaging.-We do not accept product return and exchange for the following items: clearance items, discounted items, intimates, underwear, socks, tights, swimwear, earrings, and all items listed under the, swimwear, hair accessories and beauty categories.

Please contact us for further advice, we will do our very best to assist you.