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GLOSSARY

Complicity in Human Rights abuses: "Many agree that
'complicity' is a difficult concept to appreciate and categorize, and
understanding complicity in order to avoid complicity in human rights
violations, represents an important challenge for business. (...) The
participation of the company need not actually cause the abuse. Rather,
the company’s assistance or encouragement has to be to a degree that,
without such participation, the abuses most probably would not have
occurred to the same extent or in the same way.” Source:
UN Global Compact.

Corporate Governance refers
to all of the principles aimed at safeguarding shareholder interests.
These principles are intended to guarantee transparency and a healthy
balance of management and control, while maintaining decision-making
capabilities and efficiency at the highest level of a company.

CSR
(corporate social responsibility) has many definitions. The World
Bank defines CSR as “the commitment of business to contribute to
sustainable economic development, working with employees, their
families, the local community and society at large to improve their
quality of life, in ways that are both good for business and good for
development”. Consequently CSR goes far beyond philanthropy and good
deeds.

ESG is the abbreviation for "environmental, social and (corporate) governance", the three main areas of concern that have developed as the central
factors in managing the sustainability and ethical performance of an organisation.

Global Compact Launched at the UN headquarters,
New York, in July 2000, the Global Compact is a voluntary corporate
citizenship initiative with a vision of a more sustainable and inclusive
global economy. It has two objectives: to encourage the adoption of its
“ten principles“ in business activities around the world, and to help
achieve the UN’s human and labour rights goals. www.unglobalcompact.org

Human
Rights On 10 December 1948, the General Assembly of the United
Nations adopted and proclaimed the Universal Declaration of Human
Rights as a "common standard of achievement for all peoples and all
nations", which states in art. 1: "All human beings are born free and
equal in dignity and rights.They are
endowed with reason and conscience and should act towards one another
in a spirit of brotherhood".

Stakeholder: Individuals in,
or representatives of, a group who have for various reasons an interest
in a company such as the Adecco Group. This includes people who are
directly or indirectly affected by the Company, or can influence it.
Consequently, stakholder relationship management is an essential
backbone of CSR.

Sustainability stands for the
principle that we must meet the needs of the present without
compromising the ability of future generations to meet their own
needs. Sustainability and CSR are often synonymous.