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Help Desk and Automated FAQ System

INS no longer Sells the Matrix only version of MLM Software, please see our full package at MLM Software.

Imagine answering your customers questions, and building a dynamic FAQ to allow anybody to access the answer to that question all at once.

It is possible. Our FAQ system will save you a lot of money in customer support. Every time a request for information or a question comes in, you will have the ability to not only track it through the answer process, but have the question and answer become part of your online FAQ all with the click of the mouse.

You can have different versions of your FAQ visible to your customers than are visible to your affiliates, than are visible to your employees.

Not only can you support your customers and affiliates with this system, it can become an internal support system for your Employees as well.

Of course with all our systems, it is possible for this system to operate in multiple different languages as well.