Intermedia Now Offers Hosted PBX VoIP Telephone Service as Standalone

Intermedia recently announced that its hosted PBX is now available as a standalone service in response to market demand.

2011-05-06

Intermedia, the world’s largest Microsoft Exchange hosting provider, recently announced that its hosted PBX is now available as a standalone service in response to market demand. Previously, the service was only available as an integrated option of Intermedia’s hosted Exchange. Hosted PBX is VoIP-based and provides users with the cost savings of unlimited domestic calling as well as business features like a customizable main number greeting, routing for incoming calls and extension dialing.

As a hosted PBX provider, Intermedia offers the cloud-based, business phone solution complete with many features including:

Voice menu that greets callers and routes incoming calls

Hunt groups to route calls across sales, customer service or other teams – assuring important calls are always answered quickly

Flat-rate, per-user monthly charges with unlimited calling in the US and Canada

Quick in-office dialing with extension dialing

Find me/follow me so employees can set up another phone number – such as a mobile phone or home office phone – that rings when their primary phone isn’t answered

Voicemails delivered to an email inbox (voicemail-to-email) as a .wav attachment, making it easy to store or forward to anyone with an email address

Music on hold so callers can listen to music or a greeting while they are waiting for Voice Menu calls to be answered

Hosted PBX, like all Intermedia services, is managed from the company’s proprietary HostPilot® Control Panel, providing customers a single point of communications control.

“We made hosted PBX available as a standalone product in response to feedback from the market and our partners,” says Jonathan McCormick, COO, Intermedia. “Small and medium-size businesses are looking for high quality voice solutions from trusted providers that won’t break the bank – but gives them all the features and benefits larger enterprise businesses enjoy.”

J.D. Power 2017 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit www.jdpower.com or www.tsia.com.

Intermedia Unite, SecuriSync, VoIP Scout, AnyMeeting and HostPilot are either trademarks or registered trademarks of Intermedia.net, Inc. in the United States and/or other countries.