Stressless
Ottomans (US Fast Track Program): Due to higher demand in North America
for Stressless sofas, loveseats and ottomans Ekornes has opened an assembly
factory in North Carolina. Select sofa styles and ottomans that would normally
have come from Norway can now be ordered on a fast track program with delivery
in 6-8 weeks. Look for the USA Icon on select styles and click that item
for additional details or call us toll-free at 888-717-9940 for more information.

Expected Delivery Time of Ekornes Stressless Furniture:Ekornes Stressless
Sofas, Loveseats & Chairs are manufactured in Norway. Choose from a wide assortment
of fabric, leather and wood options for your furniture. These orders are special
order products and we ask that customers please allow 12-14 weeks for these products
to be delivered. Customers receive an email confirmation of their order with the
options they selected. Their order will then be manufactured, packaged by the
manufacturer and shipped to our store's warehouse. We will then contact a carrier
to pickup our customer's product and ship it to them. Once shipped to the customer's
address, we then email our customer or update the tracking information through
our website for their order status.

About Standard Delivery Truckline Shipments:Ekornes
Stressless furniture products such as recliners, sofas, loveseats, sectionals
and home theater groups are shipped with a standard curbside delivery truckline
carrier. This furniture will be shipped in multiple boxes for easier handling
and will be palletized for product safety. Our shipping department will often
reinforce the packaging with additional packaging materials to ensure safer handling
by the carrier. This type of delivery will require someone to be home to sign
for and receive the delivery from a semi. If the person placing the order is physically
unable to do so, they should schedule the day of delivery for a day when someone
can be with them to help receive their shipment. Tracking information is provided
once shipped and you'll be able to call to schedule your delivery for a specific
day. Standard curbside delivery is a service we provide at no additional cost.
However other optional services may be available for a nominal added fee such
as inside first threshold delivery to the door. Should you require additional
services please call us toll-free at 888-717-9940 and we can provide pricing and
further assistance.

About White Glove Shipments:Ekornes
Stressless furniture can be shipped with a "White Glove Delivery Service"
which is optional for some Ekornes Stressless furniture orders involving a select
minimum pieces of furniture (such as sofa groupings, sectionals, home theater
groupings, ect.) being delivered to the same address. Experienced furniture professionals
will handle your living room furniture carefully and confidently and will bring
the boxes into the correct room up a maxiumum of one flight of stairs. The delivery
service will call you and make arrangements for a specific day and time (often
within a 2-4 hour window) for delivery of your furniture. Call-toll free 888-717-9940
to find out if the order you want to place would be eligible for this type of
shipment. If not we would be happy to provide you with a quote to add this service
to your order.