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Director of Human Resources

Highly-accomplished, articulate and detail-oriented Human Resources executive with an impressive hands-on knowledge base that encompasses the entire spectrum of Human Services and Human Resources. With a Masters degree in Management and graduate certificate in Human Resources, and extensive expertise in employee relations, seek a position where extensive education and experience will assist with recruitment and retention, conflict resolution, labor relations, change management initiatives and benefits administration. Dedicated to maintaining a reputation built on quality, service, and uncompromising ethics. Proficient in ADP HR Partner, Kronos HR/Timekeeper, ABRA HR Suite and Microsoft Office Suite.

 Expertly developed “Employee of the Month” programs, boosting morale and forging increased workflow.
 Highly skilled in leading maintaining a union-free work environment after merging with unionized organization.
 Strategically integrated 150 “merger” employees into organization that totaled 400 total employees that grew to 850.
 Initiated management and customer training programs for greater customer service and support.
 Developed internship program with local educational institutions that assisted in greater “trained” applicant pool and brought in bright, energized, and dedicated workforce.
 Successfully increased 401(k) participation from 38% to 84%, and reduced employee turnover by 20% to 45% in various organizations.
 Strategically revised interview process, including establishment of background check and drug free workplace programs.
 Created more than 75new ADA job descriptions.
 Developed and implemented company-wide career organization philosophy and focused on local high school recruitment strategies.
 Implemented Diversity Board project serving to highlight individual staff members and GUEST program designed to promote customer satisfaction efforts.
 Implemented safety awareness program, customer service training program and employee recognition programs, and improved performance appraisal systems.

PROFESSIONAL EXPERIENCE
Director of Human Resources – Community Blood Centers of South Florida, Lauderhill, FL 1997-Present
 Recruited to assist in merger of American Red Cross and CBCSF that integrated 150 new employees into the organization.
 Oversee all Human Resources functions and Drug Free Workplace Program.
 Successfully monitor state and federal laws and compliance regulations in areas of wage, hour, and Equal Employment Opportunity.
 Maintain “open door” policy to encourage employee communications, and oversee Environmental Services Department.

Director of Human Resources – The Retreat Hospital, Sunrise, FL 1995 to 1996
 Brought in to coordinate and facilitate the process of downsizing the organization, with layoff of 100+ employees.
 Oversaw Food and Environmental Services and Credentialing Departments, and Member of Executive Management Council and Safety Committee.
Human Resources Director – Manor Care Nursing and Rehabilitation Center, Plantation, FL 1994 to 1997
 Served as Chairman of Safety Committee and successfully implemented numerous programs, policies and procedures in efficient and effective manner during stressful transition from one Manor Care division to another.
 Provided strategic direction of all Human Resources functions.