February 23, 2015

NSA and GCHQ stealing SIM card keys: a few things you should know

(Updated: February 27, 2015)

Last Thursday, February 19, the website The Intercept broke a big story about how NSA and GCHQ hacked the security company Gemalto in order to acquire large numbers of keys used in the SIM cards of mobile phones.

The story has quite some background information about how these keys are used and how NSA and GCHQ conducted this operation. But as we have often seen with revelations based upon the Snowden-documents, media once again came with headlines like "Sim card database hack gave US and UK spies access to billions of cellphones", which is so exaggerated that it is almost a scandal in itself.

Instead, analysing The Intercept's article and the original documents leads to the conclusion that the goals of this operation were most likely limited to tactical military operations - something that was completely ignored in most press reports. Also there is no evidence that Gemalto was more involved in this than other SIM card suppliers.

To what extent was Gemalto involved?

According to The Intercept, NSA and GCHQ planned hacking several large SIM card manufacturers, but in the documents we find only one for which this was apparently successful: Gemalto. Other documents merely show that GCHQ wanted to "investigate Gemalto" "for access to Gemalto employees" "to get presence for when they would be needed".

An internal GCHQ wiki page from May 2011 lists Gemalto facilites in more than a dozen countries, like Germany, Maxico, Brazil, Canada, China, India, Italy, Russia, Sweden, Spain, Japan and Singapore, but also without explicitly saying whether or not these were successfully hacked.

One report and a fewslides from a presentation that was not fully disclosed mention large numbers of SIM card keys that had been collected, but this is not specifically linked to Gemalto. Although Gemalto is the largest manufacturer, it seems likely these data were also collected from other companies, like Bluefish, Giesecke & Devrient, Oberthur, Oasis, Infineon, STMicroelectronics, and Morpho.

Therefore, we actually don't know to what extent NSA and GCHQ used the access they apparently had to Gemalto's network, and it is definitely not correct to say that all 2 billion SIM cards that Gemalto produces every year were compromised by this hack.

And given the fact that other SIM card suppliers were targeted and/or hacked too, one wonders why The Intercept didn't left out the name of Gemalto. Because now its competitors profit from not being named, while Gemalto shares already had a huge drop on the stock market.

Update:
On February 25, Gemalto came with a press release in which results of its investigation into the alleged hack were presented. Gemalto concluded that NSA and GCHQ probably "only breached its office networks and could not have resulted in a massive theft of SIM encryption keys". The report also says Gemalto never sold SIM cards to four of the twelve operators listed in the GCHQ documents, in particular to the Somali carrier, and that in 2010-2011, most operators in the targeted countries were using the vulnarable 2G networks, mostly with prepaid cards which have a very short life cycle, typically between 3 and 6 months.

The Netherlands

Gemalto is a digital security company providing software applications, secure smart cards and tokens and is also the world’s biggest manufacturer of SIM cards. It's essentially a French company, but it has some 12.000 employees in 44 countries all over the world.

The Gemalto headquarters are officially in Amsterdam in the Netherlands, which made Dutch media claiming that "NSA hacked a company in the Netherlands". This was rather premature, since the two Dutch locations of Gemalto seem not to be likely targets in this case.

The Amsterdam headquarters is very small, consisting of only some 30 people. The reason they are in Amsterdam is apparently mainly because the Dutch capital was already the seat of Axalto, one of Gemalto's predecessors, and because the company wanted access to the Amsterdam stock exchange.

Unnoticed by Dutch national media is the fact that Gemalto also has a plant in the city of Breda, where, according to an unrelated press report from last year, (only) bank cards are personalised. This plant also has a customer service team, but strangely enough Breda isn't in the list of locations on Gemalto's website.

The plant of Gemalto in the southern Dutch city Breda
(photo: Tom van der Put/MaRicMedia)

Also interesting is that last month, Gemalto acquired the US manufacturer of security products SafeNet. This company, founded in the late 1980s by former NSA officials, not only makes encryption devices used by commercial companies and banks all over the world, but also the KIV-7 link encryptor, which is used by the US Army, as well as the Enhanced Crypto Card (KSV-21), which provides the encryption functions for the US government's STE secure telephone.

How does the SIM card key work?

SIM cards, produced by companies like Gemalto, have a microchip which among other data includes a unique 128 bit Authentication Key, also known as "Ki". A copy of this key is given to the phone provider, so when a phone call is made, this key number can be used to make sure the handset connects to a valid provider, and the provider knows it connects to a handset that belongs to a known customer.

The Intercept's report suggests that this Ki number is also used as the encryption key to protect the subsequent communications, but in reality this is a bit more complex. Here's how it works for 3rd Generation (UMTS) networks:

1. After a handset connects to the base station, the latter sends the handset a 128 bit random number, a 48 bit sequence number and an authentication token.

2. The chip in the SIM card combines the Ki number with the random number and the sequence number to also calculate an authentication token and a response number, which are used to authenticate the network and the handset, respectively.

3. By combining the Ki number with the random number, the SIM card chip also calculates the:

4. The actual (voice) data are then encrypted through the f8 algorithm (which is based upon the KASUMI block cipher) using the Confidentiality Key.

5. For additional security, both the Confidentiality Key and the Integrity Key have a limited lifetime. The expiration time is variable and send to the handset after establishing a connection.

Although for the actual encryption key CK, the Ki number from the SIM card is mixed with a random number, this provides no extra security: the base station sends this random number to the handset over the air unencrypted, so it can be intercepted easily by anyone.

Eavesdroppers would therefore only need the SIM card Ki to recreate the encryption key and use that to decrypt the conversation (see also this US Patent for a "Method of lawful interception for UMTS").

Why were these SIM card keys collected?

The press reports, speaking in general terms of "unfettered access to billions of cellphones around the globe", suggest that everyone's mobile phone could now be at risk of being intercepted by NSA or GCHQ.

One important thing they forgot, is that one only needs to steal SIM card keys when you are trying to intercept mobile phone traffic when it travels by radio between the handset and the cell tower. Only that path is encrypted.

Once the communications arrive at the provider's network, they are decrypted and sent over telephone backbone networks to the cell tower near the receiving end as plain text. It's then encrypted again for the radio transmission between the cell tower and the receiving handset.

As we know from previous Snowden-leaks, NSA and GCHQ have vast capabilities of filtering fiber-optic backbone cables that are likely to contain communications that are of interest for military or foreign intelligence purposes. The big advantage here is that on those backbone cables there's no encryption (although people can use end-to-end encryption methods themselves).

Therefore, the SIM card keys are only needed when NSA and GCHQ want to listen in or read traffic that is or has been intercepted from the wireless transmission between a handset and a cell tower. This narrows down the field where these keys can be useful substantially.

Tactical military operations

Intercepting the radio signal of mobile phones needs to be done from rather close proximity. To do this, the NSA uses StingRay and DRT devices, which are highly sophisticated boxes that in a passive mode are capable of detecting and intercepting the radio transmissions of multiple cell phones. In an active mode they can mimic a cell tower in order to catch individual phone calls and as such they are better known as IMSI-catchers.

These devices are widely used by the NSA and the US military in tactical ground operations, like in Afghanistan and previously in Iraq, as well as in other crisis regions. StingRays and DRT boxes can be used as a manpack, in military vehicles, but also aboard small signals intelligence aircraft like the C-12 Huron. Surveillance drones also have similar capabilities.

A Prophet Spiral Humvee which uses DRT devices
for collecting radio and cell phone signals

This military, or at least anti-terrorism purpose is confirmed by a disclosed slide which shows that Kis for mobile networks from Somalia, Kuwait, Saudi Arabia, Afghanistan, Iran and Bahrain were found among collected data.

A GCHQ report that was also published as part of The Intercept's story says that key files from "Somali providers are not on GCHQ's list of interest, [...] however this was usefully shared with NSA", which clearly shows that both agencies were looking for keys from specific countries.

The report also says that during a three month trial in the first quarter of 2010, significant numbers of Kis were found for cell phone providers from Serbia, Iceland, India, Afghanistan, Yemen, Iran, Tajikistan and Somalia, which is shown in this chart:

According to the report, this chart reflects "a steady rate of activity from several networks of interest", which again indicates that GCHQ is specifically looking for keys for countries where the US and the UK are involved in military operations.

The same reports says that Iceland appearing in this list was unexpected, but Dutchnewspapers guessed this could be explained by the fact that in 2010, Julian Assange and other people related to WikiLeaks were staying there.

One also wonders why The Intercept didn't trace the companies that in 2010 and 2011 provided the SIM cards to the countries mentioned in the GCHQ report. The fact that SIM keys for those countries were collected, seems a strong indication that the security of those suppliers was apparently weak.

Eavesdropping in foreign capitals

Remarkably, the use of SIM card keys for tactical military operations is completely ignored by The Intercept, even though this is probably the main purpose (which was also expressed by at least two securityexperts). The Intercept does however claims that such keys would be useful to eavesdrop on mobile phone traffic somewhere else:

The joint NSA/CIA Special Collection Service (SCS) has eavesdropping installations in many US embassies, and because these are often situated in the city center and therefore near a parliament or government agencies, they could easily intercept the phone calls and data transfers of the mobile phones used by foreign government officials.

With the current UMTS (3G) and LTE (4G) mobile networks using encryption that is much harder to crack than that of the older GSM network, having the SIM card keys would make it easy to decrypt already collected mobile communications, as well as listing in to them in real-time.

A 16 port IMSI catcher from the Chinese manufacturer Ejoin Technology

As easy it may be to decrypt conversations when having the key, the more difficult it seems to get hold of keys that are useful for this purpose. SIM cards are shipped in large batches of up to several hundred thousand cards and while it is known to which provider in which country they go, one cannot predict in whose phone the individual cards will eventually end up.

So when NSA and GCHQ are stealing large numbers of keys, they have to wait for some of them ending up by people that are on their target lists - which really seems a very small chance. This method is also useless against people using an old SIM card, which could be the case for German chancellor Merkel, who has a phone number that was already used in 1999. For these kind of targets it would be much more efficient to hack or tap into local telephone switches.

The way to make it work would be to "collect them all" and create a database of keys that will eventually cover every newly assigned phone number. But in one of the documents, GCHQ notices that large SIM suppliers increasingly use strong encryption for their key files, which will make it hard to achieve such a full coverage.

This is another reason, why stealing SIM card keys is most likely focussed on war zones: over there, very large amounts of phone calls and metadata are collected, which, given the large number of suspects and targets over there too, makes much better chances of finding keys that are actually useful. But still, stealing these keys looks not like a very efficient method.

Could these hacking operations be justified?

This brings us to the question of how justified this method of stealing SIM card keys could be. The fact that NSA and GCHQ are hacking commercial telecommunication and security companies is seen as one of the biggest scandals that have been revealed during the Snowden-revelations.

It's not only because of breaking into their networks, but also because for this, the communications of specific employees like system administrators are intercepted to acquire the passwords and usernames for their Facebook-accounts, despite the fact that they themselves aren't a threat to the US or the UK.

They are targeted not as an end, but as means in order to get access to the communications of other targets elsewhere. These ultimate targets could maybe justify these means, but without knowing what the actual goals are, it's difficult to come with a final judgement.

Although this kind of hacking affects innocent civilians, it's still very focussed. According to The Intercept, "In one two-week period, they accessed the emails of 130 people associated with wireless network providers or SIM card manufacturing and personalization" - which is a rather small number given that Gemalto alone has some 12.000 employees.

Targeting companies and organizations like Swift, Belgacom and Gemalto should not have come as a complete surprise. Nowadays internet and telecommunication providers have become similar of interest for national security as military contractors and top technological research institutions have always been.

4 comments:

*) the timing of publication by The Intercept is interesting: GG et al. were in possession of the Snowden docs for some 20 months, yet this huge-impact news involving the Netherlands in global news is published two months before the Dutch govt is expected to publish its new intelligence bill. What is your opinion on that?

Two comments:

*) "it seems only two security experts have noticed this"--> that statement ignores all security experts who noticed it but didn't mention it, or not in a place that you observed or even can observe. While your posts largely aim to fact-check, some observations are expressed in a slightly politicized or moralized way, or based on implicit assumptions. We're only human, of course, but IMHO posts would be even better if those aspects would be addressed.

*) "This method is also useless against people using an old SIM card, which could be the case for German chancellor Merkel, who has a phone number that was already used in 1999"--> Phone number != SIM card. The implicit assumption here is that Merkel used the same Ki since 1999. There is neither evidence for that assumption to be true nor for it to be false, but it would certainly be a statistical outlier if true.

Several revelations indeed looked as if they were more or less aimed at influencing public opinion right before an election. I am not really sure if that's also the case this time, but it is certainly possible.

What would speak against it is that the original story wasn't that much focussed on Gemalto as a Dutch company; it were Dutch media that made it look like Gemalto being a well established Dutch company. But maybe that was also (partly) because they were eager to have a story again about NSA operations against the Netherlands.

On the other hand, it would have been more responsible when The Intercept would have left the name of Gemalto out of the story, because other companies were apparently just as affected by this operation. So it could be they decided to mention Gemalto because of the connection with Holland, hoping this would be picked up by Dutch news media.

But if influencing Dutch opinion was their aim, and this were the most disturbing facts regarding the Netherlands they could find in all those documents, then it seems that NSA really wasn't very interested in Holland. But maybe there's more to come as the decision about the new law comes closer ;-)

- Regarding your remarks:

I follow a lot of media and people and hardly anyone came up with the idea of the military purpose, but you are right, it wasn't the right way I wrote that down. Of course I know there are more people aware of the military goal for these keys, so I will correct that sentence to reflect that. Nonetheless I think it is a shame that such big stories are spread without mentioning even the most obvious goals, and thereby misleading many people.

You are right that the SIM card and a phone number are not necessarily tied together forever and we don't know whether Merkel may have had a new SIM card over time, but I mentioned her (probably the most famous subject of NSA surveillance) as an example for where it could be the case that a target uses an old SIM card and stealing keys would bring no advantage.

Thanks for clarifying and putting things in perspective. I'm not a security expert myself, and therefore appreciate your efforts to put technological details in general terms understandable for laymen.

I also have two issues I hope you can comment upon.1) it may very well be that the reason for hacking the SIM card database was mainly a military one and only a tiny fraction of the data was used to intercept calls in war zones. But your argumentation doesn't rule out that other data (the by catch, so to speak) was also used for other tactical purposes (Iceland)? Furthermore, can one rule out the possibility that these data might come in handy in other political/military circumstances in the future?2) You write 'Once the communications arrive at the provider's network, they are decrypted and sent over telephone backbone networks to the cell tower near the receiving end as plain text.' What do you mean by plain text here: transferral of text messages, or do you mean some (hexadecimal?) transfer of digitized voice communications? (Not only am I not a security expert, neither am I a techie, so this might be a very silly question - excuse me for that…)

1. Yes, there's probably quite a lot by catch through such overseas collection systems and this indeed could contain data that may become useful in the future. That's one of the things that Snowden is warning for: what when a future government is going to misuse the data that are collected today? That's a legitimate concern, and it can only be addressed by destroying all collected data after say 5 years.

But still, when government agencies should do that (which is highly unlikely), we still have the private companies, like Google, Facebook, etc, who store really much more personal data indefinitely - also ready for an evil government to take over. But on the other hand, we should also try to see this in a bit more realistic perspective: for example the SIM card keys are collected for military operations, so whatever accidently comes in with that, is quite random, so the chance it will contain communications of people the NSA is also interested in, whether now or in the future, is way too small to be useful.

2. No problem asking this, these things are often quite complex, and that's why I always try to explain it in a way that is understandable for ordinary people. Between the mobile phone and the cell tower, voice and data are encrypted, so without a key, some intercepting that radio transmission cannot read it or listen to it.

But when it arrives at the provider's system, it is decrypted again. So someone eavesdropping on the backbone networks gets text messages, phone calls, etc without being encrypted. Of course these data are in a digital form according to various protocols describing how to digitalize voice communications for example. Also providers compress these data, so more of them will fit into the bandwidth of the cables. But these methods are (mostly) standardized and publicly known protocols, so a professional eavesdropper can easily decompress these data and make them readable or audible.

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