Enhanced ForumsTools to help you make the most of feedback: categories, directing email supporters without posting a status (great for beta invites), merging ideas, custom vote limits, idea attachments and custom statuses.

Export to ExcelTake any view of your UserVoice data and put it directly into Excel.

Saved SearchesSave your custom ticket searches for easy access.

Image UploadsImages for your knowledge base articles are hosted directly within UserVoice. No 3rd party image hosting service required.

Unlimited forumsHave multiple products or want to have multiple forums (if you want to run different topics beyond the basic “How can we improve ______“).

Unlimited custom fieldsDefine additional support ticket metadata that can be filled in by customers (ex: Asking for what product they’re wanting support for) or passed from your system to our (ex: account information). Save time and route high value requests correctly by attaching important account info to every ticket.

Access controlsControl which of your admins has access to respond to feedback, answer tickets or update your knowledge base.

Professional

$85

per agent /mo

$95 month to month

Complete communication, content, and design control

+

Custom design (HTML & CSS)Customize CSS and HTML to skin your UserVoice site how you see fit and even white label the UserVoice experience.

Private forumsKeep content top secret and grant access only to individual email addresses.

Custom TOSHave specific legal requirements? We’ve worked hard to make our default Terms of Service very company friendly but we’re happy to work with you on custom terms to meet the needs of your friends in legal & compliance.

Onboarding supportUserVoice accounts with three or more Professional agents receive one to one onboarding support from our incredibly knowledgable customer success team. We'll work with you to help determine how best to get your account up and running smoothly.