Two-factor authentication

Dataplicity supports two-factor authentication ("2FA") with Authy as an additional security measure to keep your account safe. Once enabled, you can use the Authy app to get a login code, or alternatively we'll send you an SMS with a code.

To set up 2FA, go to the drop down menu in the top right corner of your Dataplicity account and click on Settings.

Settings option in the drop down menu

When you scroll down to the bottom of the Settings page, you will find an option to Enable or Disable 2FA. Please click on enable.

Two Factor Authentication feature at the bottom of your settings page

On the next page you will be asked to enter your mobile number and country prefix. When ready, click on Send verification code.

Setting up a phone number for Two Factor Authentication

You should receive a text message with your verification code within a few seconds.

Type in the code from the text message on the next page and click on Verify code and login button.

Verifying your phone number and logging in

If the code matches, you will see confirmation that 2FA has been enabled on your account.

Message confirming that Two Factor Authentication has been enabled

Once enabled, you will be asked to supply the 7-digit 2FA code every time you login. If you have the Authy app installed, you just open the app to get the code. If you don't have Authy installed, after you correctly enter your username and password we will send you the code by SMS within a few seconds.