Bilingual Spanish and English Call Center Operator - Customer Service

Company Description:Hamilton Telecommunications is a diversified communications and technology services provider based in Aurora, Nebraska. The company was incorporated in 1901 as a local telephone cooperative serving Hamilton County in central Nebraska. Today, the company is privately held and has grown to encompass eight primary company divisions that operate on a local, regional and national basis employing over 600 people.

Hamilton provides telecommunications relay services for people who are deaf, hard of hearing or speech disabled (a 24 x 7 operation) under contract with the Public Utility Commissions in several states.

Hamilton’s relay service can be accessed by dialing 711. Hamilton also offers a variety of features and services to further enhance relay communication including Internet Relay,Wireless Relay and CapTelTM. All services are available at www.hamiltonrelay.com.

Job Title:

Bilingual Spanish and English Call Center Operator - Customer Service

Salary Range:

Location:

Per Hour

Pittsfield

Job Type:

Category:

Full / Part Time

Customer Service

Education Level:

Work Experience:

High School or Equivalent
Required

No Experience

Description:

Hamilton Relay is seeking entry level Bilingual Spanish and English Call Center Operators that will be responsible for relaying telephone conversations for individuals who are deaf, hard of hearing, or have difficulty speaking. Individuals in this position should possess a professional attitude, great communication skills, excellent attention to detail and a typing speed of 55 – 60 words per minute. Qualified applicants must be 18 years of age or older, possess a high school diploma or equivalent, be fluent in English and Spanish, be proficient working with computer keyboards and have a basic understanding of computer terminology.

Hamilton offers:

Full Time and Part Time shifts available
Company paid benefits for full time employees
Paid Training and competitive wages
Bonuses for performance and attendance