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Help Me Please

I'm getting a ton of popups and I can't get rid of them. I need to know what to delete. I'm also having trouble deleting some files. They keep coming back and when I try to remove them by clicking the reboot button, it just exits out of hijackthis. I'd really appreciate some help. Thanks.

Welcome to BleepingComputer Forums and thanks again for your patience.

Since there's a lot to do let's get to it right away.

1. Unfortunately I see no firewall in your running processes which probably means that you have none. I urge you to install one since it's your first defense against malware. There are several good but for free programmes available like:

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

3. You are running HijackThis from a temporary folder, which means that no back-ups will be made by HijackThis before it fixes the bad entries and those are needed in case of any recovery issues. It is very important to remove HijackThis to its own location and unzip it before running it:

4. Go to the Hijackthis folder you just created and rename Hijackthis.exe to Analyse.exe and than reboot.After reboot, run Analyse.exe (which is hijackthis of course) and post the log it creates in your next reply.

5. You're using an outdated version of Java (latest one is Java Runtime Environment (JRE) 6.0). Please update and remove the older versions. Do the following:

1. Save the installer to desktop 2. Double click the installer, select your language, and then select OK 3. Click NEXT>>Do or don't read the "User License Agreement" Select I Agree>>>NEXT>>>INSTALL 4. AVG will now install and afterwards click FINISH 5. AVG Anti-Spyware 7.5 should now Load 6. Click the Update tab at the top. Under Manual Update click Start update. 7. After the update finishes (the status bar at the bottom will display "Update successful") 8. Close AVG Anti-Spyware 7.5. Do not run it yet.

Reboot your computer into Safe Mode. To boot into Safe Mode, please restart your computer. Tap F8 a few times before Windows loads. Select Safe Mode at the top, on the screen that appears.Sign in with your normal user account

Then run AVG Anti-Spyware 7.5 and click on the Scanner tab at the top

Click the "Settings" tab and then change the recommended action to Quarantine and ensure that Automatically generate report after every scan is selected and
Uncheck "Only if Threats are found"

Click back to the "Scan" tab and then click on Complete System Scan.
This scan can take quite a while to run, so be prepared.

AVG Anti-Spyware 7.5 will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG Anti-Spyware 7.5 will display "All actions have been applied" on the right hand side.

Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop).

Please reboot, to go back into Normal mode and post the AVG report along with the ComboFix report and a HijackThis log.