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Richard, Customer Service

Category: E-Readers

Satisfied Customers: 36777

Experience: Avid repairer and trouble shooter of E-Readers

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Need to transfer my library from computer to Kindle

Customer Question

Need to transfer my library from computer to Kindle Paperwhite.JA: What's the make/model of your device? How old is it?Customer: Kindle Paperwrite is abot three weeks old. Library in computer dates back two or three years.JA: How long has this been going on? What troubleshooting have you tried?Customer: Plugged in Kindle pAPERWRITE TO A computer port, but not sure what to do next - It simply wants to charge the battery - I believe.JA: Anything else you want the eReader expert to know before I connect you?Customer: No