Recover Your Account or Password

Enter your ipMonitor Account name to have a new password sent to your email address.

If you do not receive your new password, verify that you have the correct account using the instructions below.

Account:

To recover your account:

Your account name, when first created, was the email address of the administrative contact you provided when purchasing ipMonitor.

An email titled "Your New Account at the ipMonitor Support Portal" or "Your new ipMonitor Account at the SolarWinds Support Portal" contains your account details. Consider searching your email archives.

If you cannot find your ipMonitor account information or you did not receive an email with your new password,
Go to http://support.solarwinds.com and click "contact our Customer Service team"