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Alexa ask plex to play music... (nothing)

If i say Alexa ask plex to play Meatloaf... Alexa says OK.. but nothing happens.

for TV Shows, If i say Alexa ask plex to play Arrow... it will play the latest unwatched episode fine.

So there is some sort of issue here when asking Alexa to play music.

This happens with a few other people i have spoken too at work.

If i look at the Alexa webpage, it has heard my music command and can see the reply of OK.

I have the Amazon Echo DOT.. i do no not have the big version.
I am running latest version of PMS.
i am running latest copy of PLex Clients.
I can select & play music fine via the Plex Clients.
I can ask Plex to Pause playback of a TV/Movie so she is communicated to the plex client.. just Music is a problem

just Alexa isn't able to tell the client to play the music, or the client isn't actioning the request from Alexa.

thats what i am asking Alexa.. to play music.. but i get zero music from anywhere.

so does.. .."Alexa ask plex to play meatloaf" = play on DOT ? if so then nothing plays... so what should i
be saying to play music from the FireTV Plex App or the SamsungTV Plex App? thats where i want the music to come from.

If you want it to play on a different device you need to say "Alexa ask Plex to change my player" and select your device for playback followed by Alexa ask Plex to play meatloaf. Note Not all clients are supported afaik.

first i asked Alexa to change my player... it finds the TV App and makes it the default player. (could have been the firetv app or one on my phone)
next i ask it to play some music.. it makes a suggestion of an album and asks if i would like to play it,
i say yes.. she responds, ok playing music by x... but nothing plays.

Hi i have the exact same issue , the only way to get this to work is to connect to my phone via blue tooth and that's what i don't want if I'm not in range with my phone,i want to play the music directly from my server , the issue is that my echo dot does not see itself as a plex player ,, please help us

first i asked Alexa to change my player... it finds the TV App and makes it the default player. (could have been the firetv app or one on my phone)
next i ask it to play some music.. it makes a suggestion of an album and asks if i would like to play it,
i say yes.. she responds, ok playing music by x... but nothing plays.

what/how should i be asking to play music and i can try it. ta

To play music on the plex app on your phone or TV you would have to say Alexa, Ask Plex to play Taylor Swift on Fire TV. The Alexa skill will always default to playing music back directly on the device. It sounds like that bit is broken for you and there's an internal issue we're tracking with NAT loopback to address this.

Projects I currently develop or maintain

Classic Forum for Plex - A forum skin that aims to replicate the classic forum experience as best as possible without taking away some of the better things about the new forum.

PlexWink - A Plex Channel that monitors Plex and controls your smart lights based on playback.

UASViewer - A Plex Channel for the Unsupported App Store that lets you browse channels right from Plex.

Howdy, Stranger!

When logs (server or client app) are requested for an investigation, please do NOT turn on "verbose" logging unless it is explicitly requested. Verbose logging makes things much more difficult in the majority of cases.