Abstract:

Infrastructure

Essential systems infrastructure for managing sales, purchasing, receiving, inventory and accounting for the small, medium or
large businesses... for those who need more than "off-the-shelf" systems and quickbooks.

Web sales portal:

The iView web sales portal enables customers to easily browse, compare, and shop from your catalog that may include a
million or more items. Shopping access is made easy through a variety of user-defined criteria. Customers can browse by
Category / style / product group / size / color, make / model / year / class / size or other tiered selection criteria...
making it easy to "browse, and buy" .

Business Office Support Services

Business Office Support Services are fully "data integrated" with the iView Web sales portal.
The business office includes invoicing and receivables, purchasing and payables, inventory and warehouse controls.
Designed for the small to medium business with fewer than 2,000 employees, extensive security and process controls are provided.
Sensitive consumer data is encrypted in full compliance with key industry standards and governance requirements.
...more...

Portals available

Customer support:

An extensive range of web accessible facilities, improve customer retention and shopper satisfaction. Customers can review
purchases (for any period of time on record) and easily "buy again". Service or warranty claims can be initiated from the service
portal. Alerts are automatically distributed to support staff to ensure the highest levels of customer satisfaction and strict
adherence to corporate policy. On-line chat sessions answering customer questions can be implemented to further improve the
customer experience.

Vendor and partmer support:

A full-service vendor portal provides exceptional communications for key vendors. Vendors can look up payable items and
inquire concerning payment status. Vendors using Electronic Data Interchange (EDI) can submit shipment advice regarding
goods in transit so that inventory levels for quantities in transit can be automatically updated. Receiving and logistics
personnel can prepare for incoming goods that may require special handling or treatment to make sure that goods are on the
shelves in time for seasonal or advertised promotions.

Management view:

Key performance indicators can be presented on the web through the secure web portal. "Drill-down" from summary information to
invoice and line item detail. Extensive analyses are available, focusing on sales location, sales rep or product group.
Month to date / year to date comparisons and graphical comparisons are available. Compare sales by product group to all
customer averages with dollar and common size ratio analysis.

Essential management information is available through a "Flash-report" summarizing the sales pipeline, key financial
indicators and operations data.

Services

Available services include 24x7 application support, help desk, security firewalls and automated backups.
Information is accessible from anywhere you can plug-in a laptop or connect a smart phone. Feeds for your favorite Financial
packages are available. A wide range of custom configurations and options are supported.