By placing an order on the MARGO WEB STORE you acknowledge to have read and agreed to these terms and conditions. If you are unhappy with any aspect of these then you should contact us at hello@margo.co.uk before placing your order with us. We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

PAYMENT

All prices on the MARGO website are given in British Pounds Sterling (£) and are shown inclusive of UK sales tax (VAT) at the current rate of 20% but exclusive of delivery costs. Shipping fees will be at the cost of the customer and will be included on the invoice. If your order is being dispatched to a destination outside the European Union (EU) then VAT will be deducted at the checkout stage and this will be shown on your invoice. If your order is being dispatched to a country which is a member state of the EU then the total price will include VAT at the current rate.

RIGHT TO CANCEL

If you are based in the EU, under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs) you have the right to cancel your order provided you give us written notice. You have the right to cancel within 7 days of receiving the goods. Notice of contract cancellation under the DSRs must be given in writing by email to: hello@margo.co.uk

You must send the goods back to us unused and in their original condition to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective).

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense. Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.

RETURNS

Items should be returned unused and with all MARGO garment tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a refund refused. In case of dispute, we recommend you retain proof of sending. Refunds will be issued within 14 days of us receiving your return parcel and exclude all shipping costs unless an error has been made by us. For full details of our returns procedures please see the returns section of our website.

FAULTY GOODS

Goods are faulty if they are received damaged or where a manufacturing fault occurs. Items that are damaged as a result of normal wear and tear are not considered to be faulty.

If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability. Where possible, we will offer to repair faulty items. If it cannot be repaired or the same product is not available, you are entitled to a full refund.

EXCHANGE POLICY

We don't currently offer an exchange service so please return your order using the below instructions and reorder the correct item or size separately.

AVAILABILITY

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

ACCURACY OF CONTENT

We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

COPYRIGHT

All rights, including copyright, in the content of the MARGO.CO.UK web pages are owned or controlled by WE ARE MARGO LTD. In accessing MARGO.CO.UK web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the MARGO.CO.UK web pages for any other purpose whatsoever without the prior written permission of MARGO.

This website as a whole is protected by copyright, trademark, trade dress, intellectual property and other applicable laws. All worldwide rights are reserved.

JURISDICTION

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction