Wendia AG International, a privately-held European software company founded in 1990, is setting up their North American headquarters in Utah. Wendia provides best-in-class Information Technology Infrastructure Library (ITIL) based service management solutions to hundreds of organizations worldwide. ITIL is the de-facto global standard in the area of Service Management, and contains comprehensive and public technical documentation for the planning, provision and support of IT services.

Wendia’s CEO and Founder Kerstin Daun talks with Brad Baldwin from Rocky Mountain Voices about the business and benefits of the ITIL standards. Daun also discusses their entrance into the North America market under Hal Tueller.