Throughout his varied career, John has always held positions that demanded exceptional writing and communications skills.

As a Human Resources professional, he wrote dozens of manuals, brochures, newsletters, and other employee communications that required a close attention to continually shifting laws and regulations.

As an Analyst, Administrative Manager, and Director of Marketing for a Human Resources consulting firm, John wrote thousands of psychological evaluations, authored procedure manuals, and wrote marketing communications, including press releases, promotional articles, and advertising copy.

As a Quality Improvement executive in both trucking and academia, John worked closely with process owners to thoroughly document key processes, and developed employee communications and training to ensure understanding of policies and procedures. In addition, John developed, administered, analyzed, and reported on numerous Customer Surveys covering a wide array of issues. Some of these surveys were administered to thousands of students throughout the 23 campuses of the California State University system.

Brochure

Marketing

Education

John S's Education Industry Experience

0 Projects Completed

As director of Quality Improvement for the California State University system, John was responsible for writing internal reports relating to improving service to students throughout the CSU, developing training programs, writing and delivering satisfaction surveys, and published a system-wide newsletter sharing ideas for streamlining processes and procedures.

Interests

Education

University of California, Los Angeles

University of Southern California

John excelled in this Food Industry focused/sponsored program, winning several key awards, including Student of the Year.

California State University, Northridge

Curriculum focused on communications within the context of business organizations

Education

0 Projects Completed

As director of Quality Improvement for the California State University system, John was responsible for writing internal reports relating to improving service to students throughout the CSU, developing training programs, writing and delivering satisfaction surveys, and published a system-wide newsletter sharing ideas for streamlining processes and procedures.

Marketing

0 Projects Completed

John holds a Certificate in Food Marketing Management from the University of Southern California. He served as Director of Marketing for Psychological Services, Inc., an industrial psychology consulting firm, promoting services to Human Resources executives. He has also worked as an independent consultant, developing marketing materials and client surveys.

Brochure

0 Projects Completed

In a variety of positions in marketing, consulting, human resources, and state government, John's role was to sell ideas to people. The use of carefully targeted brochures was often the best means for promoting a certain message.