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The main issue that I had was that the permanent mount was removed (and now returned) to Elite purchasers.

The Elite Edition was a limited time opportunity for early adopters to invest in a game they couldn't even play yet. The reward should be high for these people. The Deluxe Eidition is currently for sale and said rewards are clearly stated. There is no room to complain about the price difference because of the circumstances surrounding the sale. Elite was very early for those who wanted to invest early. There was a hard cut-off point when they would no longer be available. The benefits were lucrative to get the attention of players and get them to pay. These early adopters have and should be rewarded.

As they have been, I just see a lack of buisness ethics selling one product for half as much as another and than later pumping up the original product to make the second more expensive package look even worse in relation. This was a ill thought out buisness move and they really should have thought about it in my opinion. I can see both sides points. Elites want more cause they are earlier adopters, but deluxe paid more. If you think about it monetarily, there is probably more money in the deluxe players than the elite.

I find it interesting that people that purchased elite like you find it an unfair idea if the company gave the exact same package but charged twice as much. What is so unfair you both get the ame thing but they paid more, you stil won.

But that is not what it is about, is it? It is about establishing a gap between elite and all else. It is about being better than everyone else because you did X, right? Then I think you hit a problem with the deluxe should feel entitled because they donated more and you should feel entitled cause you donated first. At this point seems to me that you are both entitled and should just have the same stuff.

I personally do not find the deluxe edition a good value and would never consider purchasing it, even more so after recent events. I just find it telling that the elite are really trying to make an elite only community and the snail games is letting it happen. This game will have alot of trouble in the coming weeks if this mind set continues.

I do not know about you, but I am not going to pay 20 bucks to be worse than someone else that paid 10, but maybe thats me.

Elite purchasers had what they paid for taken away from them, and were given something else in compensation. The deluxe edition was not modified in any such way. Elite purchasers made their discontent clear, Snail acknowledged their error, and gave them what was purchased while allowing them to keep the previous compensation. While that does increase the elite edition's value compared to deluxe, the circumstances are very specific; a certain subset of customers had an issue, that issue was resolved. When the table next to yours has an issue with their meal and the restaurant strikes it from the bill, and then offers them a free dessert, do you demand the same treatment?

That said, I personally couldn't care less about any gap between elite and deluxe. If Snail decides to give deluxe purchasers the same benefits, that's fine by me. What I disagree with is the idea that deluxe purchasers are now entitled to that, or that Snail is somehow treating them unfairly. It feels as though they are greedily piggy-backing on the legitimate complaints of the elite users, and trying to use the momentum of an actual issue to get more than what they paid for.

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The main issue that I had was that the permanent mount was removed (and now returned) to Elite purchasers.

The Elite Edition was a limited time opportunity for early adopters to invest in a game they couldn't even play yet. The reward should be high for these people. The Deluxe Eidition is currently for sale and said rewards are clearly stated. There is no room to complain about the price difference because of the circumstances surrounding the sale. Elite was very early for those who wanted to invest early. There was a hard cut-off point when they would no longer be available. The benefits were lucrative to get the attention of players and get them to pay. These early adopters have and should be rewarded.

As they have been, I just see a lack of buisness ethics selling one product for half as much as another and than later pumping up the original product to make the second more expensive package look even worse in relation. This was a ill thought out buisness move and they really should have thought about it in my opinion. I can see both sides points. Elites want more cause they are earlier adopters, but deluxe paid more. If you think about it monetarily, there is probably more money in the deluxe players than the elite.

I find it interesting that people that purchased elite like you find it an unfair idea if the company gave the exact same package but charged twice as much. What is so unfair you both get the ame thing but they paid more, you stil won.

But that is not what it is about, is it? It is about establishing a gap between elite and all else. It is about being better than everyone else because you did X, right? Then I think you hit a problem with the deluxe should feel entitled because they donated more and you should feel entitled cause you donated first. At this point seems to me that you are both entitled and should just have the same stuff.

I personally do not find the deluxe edition a good value and would never consider purchasing it, even more so after recent events. I just find it telling that the elite are really trying to make an elite only community and the snail games is letting it happen. This game will have alot of trouble in the coming weeks if this mind set continues.

I do not know about you, but I am not going to pay 20 bucks to be worse than someone else that paid 10, but maybe thats me.

so you never bought a new cell phone and the next version of it came out for free? you never had internet service and your company allows new subscribers to pay way less then you. you never bought gas for your car, then the price went down a few hours later? what about buying a game and then it goes on sale? thats all the same product/service for different prices, its how everything works.

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The main issue that I had was that the permanent mount was removed (and now returned) to Elite purchasers.

The Elite Edition was a limited time opportunity for early adopters to invest in a game they couldn't even play yet. The reward should be high for these people. The Deluxe Eidition is currently for sale and said rewards are clearly stated. There is no room to complain about the price difference because of the circumstances surrounding the sale. Elite was very early for those who wanted to invest early. There was a hard cut-off point when they would no longer be available. The benefits were lucrative to get the attention of players and get them to pay. These early adopters have and should be rewarded.

As they have been, I just see a lack of buisness ethics selling one product for half as much as another and than later pumping up the original product to make the second more expensive package look even worse in relation. This was a ill thought out buisness move and they really should have thought about it in my opinion. I can see both sides points. Elites want more cause they are earlier adopters, but deluxe paid more. If you think about it monetarily, there is probably more money in the deluxe players than the elite.

I find it interesting that people that purchased elite like you find it an unfair idea if the company gave the exact same package but charged twice as much. What is so unfair you both get the ame thing but they paid more, you stil won.

But that is not what it is about, is it? It is about establishing a gap between elite and all else. It is about being better than everyone else because you did X, right? Then I think you hit a problem with the deluxe should feel entitled because they donated more and you should feel entitled cause you donated first. At this point seems to me that you are both entitled and should just have the same stuff.

I personally do not find the deluxe edition a good value and would never consider purchasing it, even more so after recent events. I just find it telling that the elite are really trying to make an elite only community and the snail games is letting it happen. This game will have alot of trouble in the coming weeks if this mind set continues.

I do not know about you, but I am not going to pay 20 bucks to be worse than someone else that paid 10, but maybe thats me.

Elite purchasers had what they paid for taken away from them, and were given something else in compensation. The deluxe edition was not modified in any such way. Elite purchasers made their discontent clear, Snail acknowledged their error, and gave them what was purchased while allowing them to keep the previous compensation. While that does increase the elite edition's value compared to deluxe, the circumstances are very specific; a certain subset of customers had an issue, that issue was resolved. When the table next to yours has an issue with their meal and the restaurant strikes it from the bill, and then offers them a free dessert, do you demand the same treatment?

That said, I personally couldn't care less about any gap between elite and deluxe. If Snail decides to give deluxe purchasers the same benefits, that's fine by me. What I disagree with is the idea that deluxe purchasers are now entitled to that. It feels as though they are greedily piggy-backing on the legitimate complaints of the elite users, and trying to use the momentum of an actual issue to get more than what they paid for.

I think you should consider how you price virtual products. I would compare them to what others have (actually generally I only purchase them if they are pretty) The arguement stands that the deluxe was sold and the only price comparison that was available was the elite. People understood they were getting less, the understood they had to pay more, but they had an idea of how it stacked up to other packages.

By increasing the value of the first package they decreased the value of the second package. Compensating the elits was nice, but it totally warped the value of items. As a player who has ot bought either, I was looking at the deluxe edition. After the elite buff I look at the deluxe edition as complete trash. It is just so small for 20 bucks and its a free to play game just seems weird to me. Again I bought neither and I am giving my opinion based on someone that was looking at purchasing possibly, but I fel bad for the deluxe guys, the lost alot of value.

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The main issue that I had was that the permanent mount was removed (and now returned) to Elite purchasers.

The Elite Edition was a limited time opportunity for early adopters to invest in a game they couldn't even play yet. The reward should be high for these people. The Deluxe Eidition is currently for sale and said rewards are clearly stated. There is no room to complain about the price difference because of the circumstances surrounding the sale. Elite was very early for those who wanted to invest early. There was a hard cut-off point when they would no longer be available. The benefits were lucrative to get the attention of players and get them to pay. These early adopters have and should be rewarded.

As they have been, I just see a lack of buisness ethics selling one product for half as much as another and than later pumping up the original product to make the second more expensive package look even worse in relation. This was a ill thought out buisness move and they really should have thought about it in my opinion. I can see both sides points. Elites want more cause they are earlier adopters, but deluxe paid more. If you think about it monetarily, there is probably more money in the deluxe players than the elite.

I find it interesting that people that purchased elite like you find it an unfair idea if the company gave the exact same package but charged twice as much. What is so unfair you both get the ame thing but they paid more, you stil won.

But that is not what it is about, is it? It is about establishing a gap between elite and all else. It is about being better than everyone else because you did X, right? Then I think you hit a problem with the deluxe should feel entitled because they donated more and you should feel entitled cause you donated first. At this point seems to me that you are both entitled and should just have the same stuff.

I personally do not find the deluxe edition a good value and would never consider purchasing it, even more so after recent events. I just find it telling that the elite are really trying to make an elite only community and the snail games is letting it happen. This game will have alot of trouble in the coming weeks if this mind set continues.

I do not know about you, but I am not going to pay 20 bucks to be worse than someone else that paid 10, but maybe thats me.

Elite purchasers had what they paid for taken away from them, and were given something else in compensation. The deluxe edition was not modified in any such way. Elite purchasers made their discontent clear, Snail acknowledged their error, and gave them what was purchased while allowing them to keep the previous compensation. While that does increase the elite edition's value compared to deluxe, the circumstances are very specific; a certain subset of customers had an issue, that issue was resolved. When the table next to yours has an issue with their meal and the restaurant strikes it from the bill, and then offers them a free dessert, do you demand the same treatment?

That said, I personally couldn't care less about any gap between elite and deluxe. If Snail decides to give deluxe purchasers the same benefits, that's fine by me. What I disagree with is the idea that deluxe purchasers are now entitled to that. It feels as though they are greedily piggy-backing on the legitimate complaints of the elite users, and trying to use the momentum of an actual issue to get more than what they paid for.

I think you should consider how you price virtual products. I would compare them to what others have (actually generally I only purchase them if they are pretty) The arguement stands that the deluxe was sold and the only price comparison that was available was the elite. People understood they were getting less, the understood they had to pay more, but they had an idea of how it stacked up to other packages.

By increasing the value of the first package they decreased the value of the second package. Compensating the elits was nice, but it totally warped the value of items. As a player who has ot bought either, I was looking at the deluxe edition. After the elite buff I look at the deluxe edition as complete trash. It is just so small for 20 bucks and its a free to play game just seems weird to me. Again I bought neither and I am giving my opinion based on someone that was looking at purchasing possibly, but I fel bad for the deluxe guys, the lost alot of value.

I guess i just dont understand it that way. i value things for myself. if i find it has value i get it if it doesnt i wont buy it. i dont feel shafted when something goes on sale after i bought it. i dont see the value going down.

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Originally posted by st4t1ck

Originally posted by LadyEuphei

Originally posted by Roxtarr

what he wrote

what I wrote

so you never bought a new cell phone and the next version of it came out for free? you never had internet service and your company allows new subscribers to pay way less then you. you never bought gas for your car, then the price went down a few hours later? what about buying a game and then it goes on sale? thats all the same product/service for different prices, its how everything works.

the elite editon was on sale for 10bucks. now its not.

I am not sure if you read what you wrote, but I do not see a very good comparison or anything really. lets address everything in parts.

so you never bought a new cell phone and the next version of it came out for free?

First this is in the opposite order as the elite to deluxe and if I had bought my cell phone a month earlier, you better bet I would go back get a refund and get the new one for free.

you never had internet service and your company allows new subscribers to pay way less then you.

I check promotional deals, you an call me a frugal b**ch. I call my internet company and threaten to switch every few months to assure I get the best deal. Which usually ends up better than the new customer deal.

you never bought gas for your car, then the price went down a few hours later?

The comparison here is mute because it is only going to change a few cents. If I bought gas for 4 dollars and than it went to 1 an hour later I would be pissed! I would try and figure out some way to get my money back, believe you me.

what about buying a game and then it goes on sale?

Again wrong order, but for the sake of arguement I would still exchange the card for the new price if it was with in a month and it never drops from 20 dollars to 5 dollars.

Your not getting the point. This was not some small change, this was huge. The value of elite increased 4 fold and deluxe was left the same. This is not a few cents and every example you gave you can exchange for the new rate. I would have exchanged or fought for the better price in all cases, if you do not I feel sorry for you or I feel sorry I am not as rich as you to throw away money. I admit I have a problem spending money (probably why I didnt buy elite or deluxe for a free to play game) but it still is a problem with giving value to one product that is very similair to the another and leaving the other product the same. That deflates its value in my eyes.

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Originally posted by st4t1ck

I guess i just dont understand it that way. i value things for myself. if i find it has value i get it if it doesnt i wont buy it. i dont feel shafted when something goes on sale after i bought it. i dont see the value going down.

No, I get your point and totally agree since I usually only buy cosmetic objects because I like how they look. I just see what the deluxe players are saying and find it interesting the elite players can not see it.

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Originally posted by LadyEuphei

I think you should consider how you price virtual products. I would compare them to what others have (actually generally I only purchase them if they are pretty) The arguement stands that the deluxe was sold and the only price comparison that was available was the elite. People understood they were getting less, the understood they had to pay more, but they had an idea of how it stacked up to other packages.

By increasing the value of the first package they decreased the value of the second package. Compensating the elits was nice, but it totally warped the value of items. As a player who has ot bought either, I was looking at the deluxe edition. After the elite buff I look at the deluxe edition as complete trash. It is just so small for 20 bucks and its a free to play game just seems weird to me. Again I bought neither and I am giving my opinion based on someone that was looking at purchasing possibly, but I fel bad for the deluxe guys, the lost alot of value.

I'm going to break this down:

Greetings,

We have concluded our investigation of the matter wherein Elite and Deluxe members initially received the same pre-purchase benefits. As a result, all Elite members will shortly receive the following:

85 additional gold, bringing their initial gold gift up from 15 to 100 - The original elite offer advertised the inclusion of 100 gold. It can be argued that it wasn't made clear if this gold would only be good for CBT1, or would in fact be available at launch, but in the case of that miscommunication the onus would have been on Snail to err on the behalf of their players.

2 14-Day horses and an extra 20 gold in apology; after long deliberation it was decided that a permanent horse was too powerful an item - This is pretty much all we gained. A couple of horses and 20 gold. Hardly 4x the value of the deluxe edition, and in light of the recent events, being allowed to keep these benefits makes for decent reparations, much like the free dessert in my previous analogy.

30 extra days of VIP, bringing their total free VIP period up from 60 days to 90 - Again, this is just the Elite package being brought back up to what was originally promised.

I think maybe some Deluxe players don't realize that the Elite edition was due to contain almost everything that was awarded yesterday from the very beginning. It was advertised as such on the splash page for ageofwushu.com for the entire duration that the Elite edition was on sale. Pyre's post was merely stating that the Elite users were being issued what they originally paid for, only the one portion regarding the compensation for the removal of the permanent horse was an "addition" to the original deal.

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What I find ridiculous in the first place is, all cash shop items are timed to expire in a certain amount of days such as mounts and outfits, I mean who in their right mind is going to buy a mount or new outfit every 30 days or whatever it is, it just seems like an over zealous way of squeezing every last penny from the player base and it has turned me off this company in a way that they will not see a dollar out of me.

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Originally posted by Bl4ck3nDWhat I find ridiculous in the first place is, all cash shop items are timed to expire in a certain amount of days such as mounts and outfits, I mean who in their right mind is going to buy a mount or new outfit every 30 days or whatever it is, it just seems like an over zealous way of squeezing every last penny from the player base and it has turned me off this company in a way that they will not see a dollar out of me.

You would be surprised. Some of us have decent amounts of disposable income and therefore do not care to through away a little cash here and there on our hobby.

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Originally posted by Roxtarr

The main issue that I had was that the permanent mount was removed (and now returned) to Elite purchasers.

The Elite Edition was a limited time opportunity for early adopters to invest in a game they couldn't even play yet. The reward should be high for these people. The Deluxe Eidition is currently for sale and said rewards are clearly stated. There is no room to complain about the price difference because of the circumstances surrounding the sale. Elite was very early for those who wanted to invest early. There was a hard cut-off point when they would no longer be available. The benefits were lucrative to get the attention of players and get them to pay. These early adopters have and should be rewarded.

That sums it up pretty well I think. It is interesting how the two factions have formed. Snail should never have given anything extra to the elites then what was originally included in their deal. I'm guessing they wanted to apologize for the mount snafu and didnt realize it would piss off the deluxers. They seem to be making knee jerk decisions and muddling the whole situation up in the process. They should add to the deluxe package whatever extra they just added to the elite package and leave it at that, everyone gets what they paid for plus a little bonus. Any other problems between the elites and deluxers should be settled in pvp. :)

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Originally posted by Bl4ck3nDWhat I find ridiculous in the first place is, all cash shop items are timed to expire in a certain amount of days such as mounts and outfits, I mean who in their right mind is going to buy a mount or new outfit every 30 days or whatever it is, it just seems like an over zealous way of squeezing every last penny from the player base and it has turned me off this company in a way that they will not see a dollar out of me.

This was actually the route of old free to play games before the Tripple A titles started to become free to play with cash shop options. You could buy cosmetic and powerful items for one week or one month, and some even offered permanent version of that item for like $150 or something instead of paying $10 a month.

It was pretty ridiculous when I came across those games, but at the same time made enough off of it to fund what are large F2P MMO companies today.

When faced with strife or discontent, the true nature of a man is brought forth. It is then when we see the character of the individual. It is then we are able to tell if he is mature enough to grin and bare it, or subject his fellow man to his complaints and woes.

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As a third party in this (in addition to doing some moderate reading on the subject) both sides have some good points.

Ultimately when it comes to being a consumer that is offered several options to purchase a product one would typically compare the different tiers to make an educated decision on what was best for them. In this case that plateau was destroyed as the more expensive version was cheapened in terms of it's value.

That is the base line hard core truth on this matter. The previous pack, which was sold for much cheaper, is giving an abundant amount of compensation for an exceedingly cheap price. I hear people saying that any additions is for the early adopters of the game -- which is the opposite of the whole "early adopter" philosophy of people who buy stuff that then loses value over time -- though I'd have to disagree as a whole simply because the the original price point is a gift for those who "believed in" the game from the start.

The perm. horse was taken away from the early adopters, and then was replaced with two cash shop items for approximately 28 days as well as quite a bit of gold. This in itself seems like a red flag for the game's economy, in addition to the consumer who later bought the game or may plan in doing such.

On the one side, it's almost scandalous to cheapen the value of something you purchase from the point of the consumer ( in the way that was explained in the second paragraph I.E. consumer good will and not in an illegal way ). On the other it would make the compensation for those who got it less than adequate if they gave extra gold to all, as it would put the economy in a further state of disrepair as well as causing significant inflation as the purchasing power of said gold would plummet. Next we have the crowd that just plain don't care and think everyone -- from the people who originally complained about the horses to the ones who bought the more expensive version -- might be a bit too entitled.

The only way out of this situation would be to come up with something to add to increase the worth of the more expensive purchase -- a single 14 day mount or something -- in addition to giving out refunds for those who aren't happy with such. Thought that's just my opinion on the subject.

As a whole I would seek to get a refund on the game if it pulled something like this; I would not have faith in the people who either made or moderated it. When I look at price tags I want to see the all the options available and compare them. Even if an option is no longer available, I would like to compare it to the options I do have and make an educated decision in such. Taking that solace away from me is something I just can't tolerate as a consumer and I would remove myself without fuss. People don't need to hear my grievances and there is probably more productive things we all could be doing than listening to the whining.

When faced with strife or discontent, the true nature of a man is brought forth. It is then when we see the character of the individual. It is then we are able to tell if he is mature enough to grin and bare it, or subject his fellow man to his complaints and woes.

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Interesting, i have been on the thin line in regard to preordering this game, i like the overall concept and have been playing Darkfall and now involved in the Darkfall Unholy wars beta so my time is pretty much spent.
Reading the comments in this thread somewhat deter me from trying the game as it does seem like i would be throwing away money...again on an mmo, which seems to be the routine now for MMo gamers.
BTW nice post Lady, good detail:) and if that is you in your avatar..very beautiful, you single? lol.

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Originally posted by parrotpholk

Originally posted by Bl4ck3nDWhat I find ridiculous in the first place is, all cash shop items are timed to expire in a certain amount of days such as mounts and outfits, I mean who in their right mind is going to buy a mount or new outfit every 30 days or whatever it is, it just seems like an over zealous way of squeezing every last penny from the player base and it has turned me off this company in a way that they will not see a dollar out of me.

You would be surprised. Some of us have decent amounts of disposable income and therefore do not care to through away a little cash here and there on our hobby.

I have no problem putting money into a game at all, but to buy the same horse or outfit every month on top of a sub, no thanks.

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Originally posted by SalengerInteresting, i have been on the thin line in regard to preordering this game, i like the overall concept and have been playing Darkfall and now involved in the Darkfall Unholy wars beta so my time is pretty much spent. Reading the comments in this thread somewhat deter me from trying the game as it does seem like i would be throwing away money...again on an mmo, which seems to be the routine now for MMo gamers. BTW nice post Lady, good detail:) and if that is you in your avatar..very beautiful, you single? lol.

Truth be told the game is fantastic. There have been recent missteps in terms of communication and the handling of certain issues on the behalf of the publisher, but so far they've been very open in their communication and candid in discussing the issues, at least with those of us who can articulate our concerns.

If the idea that there was a limited time offer that you missed out on, which contained more benefits than you are currently able to obtain at a lower price than what you would pay now, doesn't bother you, then I absolutely say that the game is worth the buy-in price for the Deluxe edition. If not that, then certainly worth holding out for when it opens up to the broader public for free.

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Originally posted by Jianyu

Originally posted by SalengerInteresting, i have been on the thin line in regard to preordering this game, i like the overall concept and have been playing Darkfall and now involved in the Darkfall Unholy wars beta so my time is pretty much spent. Reading the comments in this thread somewhat deter me from trying the game as it does seem like i would be throwing away money...again on an mmo, which seems to be the routine now for MMo gamers. BTW nice post Lady, good detail:) and if that is you in your avatar..very beautiful, you single? lol.

Truth be told the game is fantastic. There have been recent missteps in terms of communication and the handling of certain issues on the behalf of the publisher, but so far they've been very open in their communication and candid in discussing the issues, at least with those of us who can articulate our concerns.

If the idea that there was a limited time offer that you missed out on, which contained more benefits than you are currently able to obtain at a lower price than what you would pay now, doesn't bother you, then I absolutely say that the game is worth the buy-in price for the Deluxe edition. If not that, then certainly worth holding out for when it opens up to the broader public for free.

I completely disagree. I think telling someone to purchase a game that is already having this kind of an issue with its policy is folly. This company is obviously not educated in how to deal with these issues. The game is very nice, I would strongly suggest trying it out for the free 10 hour period, but for your own sake do not invest as it is as they say on the forums a "bait and switch" deal. I would wait and see the dust settle before beting on this title. And yes the avatar is me and thank you

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The main issue that I had was that the permanent mount was removed (and now returned) to Elite purchasers.

The Elite Edition was a limited time opportunity for early adopters to invest in a game they couldn't even play yet. The reward should be high for these people. The Deluxe Eidition is currently for sale and said rewards are clearly stated. There is no room to complain about the price difference because of the circumstances surrounding the sale. Elite was very early for those who wanted to invest early. There was a hard cut-off point when they would no longer be available. The benefits were lucrative to get the attention of players and get them to pay. These early adopters have and should be rewarded.

As they have been, I just see a lack of buisness ethics selling one product for half as much as another and than later pumping up the original product to make the second more expensive package look even worse in relation. This was a ill thought out buisness move and they really should have thought about it in my opinion. I can see both sides points. Elites want more cause they are earlier adopters, but deluxe paid more. If you think about it monetarily, there is probably more money in the deluxe players than the elite.

I find it interesting that people that purchased elite like you find it an unfair idea if the company gave the exact same package but charged twice as much. What is so unfair you both get the ame thing but they paid more, you stil won.

But that is not what it is about, is it? It is about establishing a gap between elite and all else. It is about being better than everyone else because you did X, right? Then I think you hit a problem with the deluxe should feel entitled because they donated more and you should feel entitled cause you donated first. At this point seems to me that you are both entitled and should just have the same stuff.

I personally do not find the deluxe edition a good value and would never consider purchasing it, even more so after recent events. I just find it telling that the elite are really trying to make an elite only community and the snail games is letting it happen. This game will have alot of trouble in the coming weeks if this mind set continues.

I do not know about you, but I am not going to pay 20 bucks to be worse than someone else that paid 10, but maybe thats me.

Elite purchasers had what they paid for taken away from them, and were given something else in compensation. The deluxe edition was not modified in any such way. Elite purchasers made their discontent clear, Snail acknowledged their error, and gave them what was purchased while allowing them to keep the previous compensation. While that does increase the elite edition's value compared to deluxe, the circumstances are very specific; a certain subset of customers had an issue, that issue was resolved. When the table next to yours has an issue with their meal and the restaurant strikes it from the bill, and then offers them a free dessert, do you demand the same treatment?

That said, I personally couldn't care less about any gap between elite and deluxe. If Snail decides to give deluxe purchasers the same benefits, that's fine by me. What I disagree with is the idea that deluxe purchasers are now entitled to that, or that Snail is somehow treating them unfairly. It feels as though they are greedily piggy-backing on the legitimate complaints of the elite users, and trying to use the momentum of an actual issue to get more than what they paid for.

Uhhh, go read what Deluxe was suppose to get. It states "Special events and sweeptakes just for Deluxe members". Now it's being said that Elite gets that too. So the one thing we got as a bonus for spending $20 isn't an exclusive to us anymore. So we lost something that was ours only, so shouldn't we be given something for that in return?

I don't mind that Elite got more but I think how much they got for $9.99 compaired to what we got for $19.99 is way unfair. Considering Elite also now gets our exclusive. They could offer us something like extra VIP, or a perm mount or more Gold.

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Originally posted by LadyEuphei

Originally posted by Jianyu

Originally posted by SalengerInteresting, i have been on the thin line in regard to preordering this game, i like the overall concept and have been playing Darkfall and now involved in the Darkfall Unholy wars beta so my time is pretty much spent. Reading the comments in this thread somewhat deter me from trying the game as it does seem like i would be throwing away money...again on an mmo, which seems to be the routine now for MMo gamers. BTW nice post Lady, good detail:) and if that is you in your avatar..very beautiful, you single? lol.

Truth be told the game is fantastic. There have been recent missteps in terms of communication and the handling of certain issues on the behalf of the publisher, but so far they've been very open in their communication and candid in discussing the issues, at least with those of us who can articulate our concerns.

If the idea that there was a limited time offer that you missed out on, which contained more benefits than you are currently able to obtain at a lower price than what you would pay now, doesn't bother you, then I absolutely say that the game is worth the buy-in price for the Deluxe edition. If not that, then certainly worth holding out for when it opens up to the broader public for free.

I completely disagree. I think telling someone to purchase a game that is already having this kind of an issue with its policy is folly. This company is obviously not educated in how to deal with these issues. The game is very nice, I would strongly suggest trying it out for the free 10 hour period, but for your own sake do not invest as it is as they say on the forums a "bait and switch" deal. I would wait and see the dust settle before beting on this title. And yes the avatar is me and thank you

wait bait and switch, you think there is some kind of devalue in what was bought. if you want to play the game unlimited then spend the 20's you get what you pay for and you kno what your gonna get before you spend it. i see no bait and switch there. they were trying to compensate for a mistake they made with the elite package. the over compensated a little with some extra gold. that does not lower the value of what you get