Shipping and Returns

​Southern Scientific Lab Supplies Shipping Charges:

Southern Scientific Lab Supplies uses United Parcel Services to ship products from our warehouse and charges are based on the chart below. These rates are for the continental United Sates only. For orders being delivered outside the continental United Sates, please contact us for a shipping quote.

Southern Scientific Lab Supplies places the highest priority on customer satisfaction. If you are not happy with your purchase for any reason, please let us know and we’ll do whatever it takes to respond to your concern and remedy the problem!

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.To be eligible for a return, please make sure that:- The product was purchased in the last 30 days.- The product is in its original packaging.- The product isn't used or damaged.Products that do not meet these criteria may not be considered for return, but will be considered on a case by case basis for store credit.Please contact us before you send the product to request a Return Authorization (RA).

Shipping charges:Initial shipping charges incurred in connection with the purchase of a product are non-refundable. You are responsible for paying the costs of return shipping and for the risk of loss or damage to the product during shipping, both to and from Southern Scientific Lab Supplies.

Damaged items:If you received a damaged product, please notify us immediately for assistance.