Brilliant help from Toby with our recent sale.
We had continual issues on both our sale and onward purchase. Despite these issues Toby remained always professional and calm. His intervention at several points prevented the chain from breaking down and his efforts enabled everyone to reach much needed compromises.
Would recommend without hesitation.... read full review

Toby was acting for the vendors in our purchase, and there were several difficulties that Toby endeavoured to solve quickly and painlessly.
At one stage there was a risk that the chain would not complete and it was his efforts dealing with everyone up and down the chain that ultimately resulted in our successful purchase.
Toby was always friendly and professional and we greatly appreciate his efforts.... read full review

Bought a property through Chris very recently.
The process of course is always very long but found Chris to have great communication and very efficient agent throughout.
Would recommend for sure for potential buyers out there!... read full review

We bought our first house through Pedder and Toby was extremely helpful and patient with us throughout the entire process. He was frequently keeping us up to date with the sale and always on the end of the phone to answer any questions we had - I couldn't recommend him enough.... read full review

Toby was fantastic to deal with and helping me secure my property - also very calm whilst being proactive so took some of the stress around the purchase away. The seller's chain had fallen through so I am very grateful we managed to secure my flat... read full review

Toby at Pedder Dulwich was really helpful and never pushy - not at all like the estate agent stereotypes! He gave us useful information to put in the right offer. During the buying process he was a great intermediary and always took our calls or got back to us quickly. He went above and beyond to help us when there were problems.... read full review

Rachael was very helpful & friendly, arranging viewings at a convenient time and being nice and straightforward in all our dealings. She was able to discuss some specific requirements with the landlord very quickly and we got to an agreement with little hassle. All in all I\'d definitely recommend Pedder and Rachael in particular.... read full review

Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE15

Lettings (as a Tenant)
Postcode: SE15

6people found this helpful

The worst agency we have ever dealt with:
1) what we tought was a holding deposit, turned out to be credit check fee - which had never been mentioned until the day we went to sign the contract.
2) when we had viewd the house we had asked for some old and rusty items to be removed from the garden and the house, on the day Nikki had assured us that everything would have been cleared. We move in and this hadn\'t been done, and when we enquired about it she said that there was no written proof... read full review

What agent could do to change your mind?

There is nothing you could do to change our minds as our experience have been the worst experience of all times. Your staff is rude and doesn\'t take responsibility for short comings. Even Black Katz seem professionals compared to you.

Attached Files

Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SE21

Sales (Prospective customer)
Postcode: SE21

9people found this helpful

This estate agent completely wasted our time. After agreeing a price with the vendor, they created a situation where we were gazumped by someone whose house wasn\'t even on the market yet. I believe they did this in order to get the business of selling the other potential buyer\'s property as well as the property we had already agreed a price on. Their conduct throughout was dishonest.... read full review

We purchased two previous properties through pedder previously and the service was okish. This time we Were selling our flat and buying a house which was marketed through pedder. When we made an offer on the house they told us that they will not put our offer through to the sellers unless we would market our property with them claiming that this would give extra reassurance to the seller and would allow them to manage the process smoothly. They also asked us to provide a provisional mortgage off... read full review

What agent could do to change your mind?

Act in the best interests of the seller who pays their commission, be more efficient and pro-active