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Last week for no apparent reason, I am only able to hear about 10% of the normal audio. This includes headphone as well as normal audio output. The audio is BARELY heard through the monitor speakers eventhough the volume level indicates maximum.

1. Tried a different monitor with speakers.
2. Tried a different set of power speakers. Checked inside the tower for any sign of wire, cable or component disconnect.
3. Tried a different set of earphones.
4. Reviewed the components under SOUND, VIDEO AND GAME CONTROLLERS. There are no visible warning indicators.
5. Reviewed and 'updated' all drivers associated with SOUND, VIDEO AND GAME CONTROLLERS.
6. Reviewed and 'updated' drivers associated with the keyboard.
7. Reinstalled all drivers associated with audio and video, using WINDOWS Restore feature.
8. Performed a computer rollback to a 48 hour point prior to this audio problem.
9. Rolled back WIN MEDIA PLAYER 11 to 10. (WIN MEDIA PLAYER 11 was installed three weeks prior to this incident, though.)
10. Performed full system scan, disk defrag, virus scan, adware scan and REGISTRY BOT. No issues found.
11. CD's or DVD's played on either of the disk drives exhibit the same low volume levels.
12. Any and all audio or video files on the computer play with the same low volumes.
13. I can burn an audio CD from any contained audio file and it contains NORMAL volume attributes on any external CD player, car audio system, etc.
14. All audio controls on computer are set to max.
15. No new software or hardware installed recently.

Needless to say, I'm at a loss! HP on-line tech support, though helpful, had no solution.

Hi,
I too am having problems with the audio being VERY low. To start with I didn't think I had any audio, it was only when there was silence in the room, I noticed a faint sound. It was working perfectly for 5 months, until I went to play a film, and noticed the problem.

It seems to be the same sort of problem experienced by videoman449. I haven't installled anything or made any adjustments to anything (to my knowledge), but have tried everything videoman449 has done (and more), and all the suggested items.

I have tested the microphone socket, through sound recorder, and it records sound no problem. Obviously, playback is at a minimal level. Increasing the volume by the sound recorder 'features' does make it louder slightly, but barely loud enough to hear.

What info can I paste into here for someone to assist me, please and thank you.