Most GP surgeries operate independently and have their own systems for booking appointments. You should be able to see a GP quickly or book an appointment in advance if it's more convenient.

Most GP surgeries operate independently and have their own systems for booking appointments.

Your surgery should be able to offer you an appointment to see a GP or other healthcare professional quickly if you need it. However, you should also be able to book appointments in advance if this is more convenient.

For information about the services NHS GP surgeries provide, see NHS GPs.

Who will my appointment be with?

Ideally, your appointment will be with the GP of your choice. However, if an appointment with that GP isn't available, the surgery can make arrangements for you to see someone else. An appointment with another GP at the surgery may be available.

Some surgeries also have links with other healthcare providers, such as local GP surgeries or NHS walk-in centres.

What if I can't get an appointment?

If you can't get an appointment, the best thing to do first of all is to talk to someone, such as your GP or the practice manager.

If your concerns are not resolved, you may want to make a formal complaint. All GP surgeries have a complaints procedure.