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Reviews

I'm a longtime mac user and have always enjoyed the support I got at the Genius Bar. They saved my @ss a number of times over the years. But, today when my mac crashed I found that the Genius Bar was schedule out almost a week out. So, I called Apple Support and they referred me to Experimac. That was 12:30 pm. By 3:30 my computer was working again. Amazing! Without getting too deep in the tech issues. Experimac seemed to know what my problem was over the phone. They had been seeing the type of problem (it looked like the OS could not be found on the drive.) I'm not 100% sure that the Apple techs would've known to replace the data cable but Experimac had seen three macbooks just like it in the last couple days after a OSX update. So, now i can say Experimac saved my @ss.

Google User

I took a iPhone 6s Plus in and they are the only place in town that had the glass in stock. They were exceptionally professional, courteous, and personal. The replacement was done within 30 minutes and the phone works perfectly. Highly recommended!

Facebook User

Top service!fast and good quality !welcome to contact with me !

Facebook User

This place is the only place I will be taking my apple products for repairs. I got my MacBook Retina display replaced for about $300 bucks less than I was quoted from another store. Not only did they put a brand new screen on, they went in and cleaned the body so it looks brand freakin new! Also the owner even stayed after work hours so I could pick my MacBook up due to my conflicting work schedule. As a person who manages customer service expectations everyday, I would have to put their customer service skills with some of the best I've ever dealt with. Will be going back and would definitely recommend.

Facebook User

This is the best way to buy/sell/trade Apple products! Honest employees who really know their stuff! Highly recommend!

Facebook User

Great service from Dean and the crew at Experimac! They replaced a shattered screen on my iPhone 6 in no time flat AND gave the phone a thorough check/clean to make sure nothing else was wrong. Faster, less expensive and better service than going to a genius bar!

Facebook User

I have an iPhone 5s, and my screen was pulling away from the phone. Brooklyn was able to change out my screen and have me on my way in about 25 minutes for a reasonable price. An absolutely excellent experience!

Facebook User

Fantastic service. I am now a fan for life of this store. My faith has been restored in Apple products. My iPhone6 screen was cracked and the corporate store said it was not repairable? Oh well, these guys did it in 20 minutes and a few dollars less than the Apple Store. I am impressed with their knowledge of everything Apple. Bravo, a store that can be trusted..... Finally.

Facebook User

iPad screen replaced and Macbook Pro given new life for very reasonable price, at a place that I actually enjoyed visiting. Dean, you're awesome! We'll be back, although this Macbook is working so good I might not have a reason for awhile

Facebook User

After being told my logic board was toast by the guys at the Apple Genius Bar, we decided to head to Experimac and buy a replacement for my mini. Dean was really great, and said "that's usually what they say when they can't really figure out what's wrong"... and agreed to check it out. They went through my old machine with a fine-toothed comb, but it was still a goner (the bad news). The good news: they went through all that effort and charged NOTHING! Glad we found this place! Anyone who needs an i-anything fixed or wants to buy a gently used item, I highly recommend using them!

Facebook User

Stopped in after my daughter broke her iphone yet again. Dean fixed us right up and I'm pretty sure I'm going back to buy a Mac laptop in the very near future. Great experience.

Facebook User

I'm glad I went to Experimac. They are insanely friendly!

Facebook User

great

Facebook User

I LOVE that I found this place. Besides being cool people, they took care of my Macbook Air while I was home for a couple days from touring. They replaced a battery on my 4-year old laptop and made it like new. It was really nice to be able to go to Experimac rather than wait in line at the zoo (Apple Store.) I'm sure I'll be back for any other mac repairs I may need in the future.

Facebook User

I had the pleasure of purchasing my (new-to-me) iPad from Experimac a week ago. You'll find quality selection, services, and knowledge of all things Apple at this wonderful store. I would highly recommend this Worthington shop to anyone looking for a great price on previously owned Apple products.

Facebook User

Highly recommend this store! Went in there to sell a few old phones and computers. Got a good grade in value. The staff is super friendly and very knowledgeable. Was able to get a great deal on a refurbished laptop quad core duo MacBook Pro. Much better experience than going to the Apple Store and breaking the bank.

Facebook User

Facebook User

I had a great experience with the people at Expiramac Worthington. I went in to trade in an iPad and MacBook and was on my way shortly. I highly recommend them!

Facebook User

I originally learned of Experimac via Facebook, and had them in the back of my mind. After all it's not every day that you need a computer! But, through excellent marketing - I remembered them when I did need something. Today was that day. I went in and purchased a MacBook Air from the owner Dean Kilton. The place is clean and well organized with products displayed prominently. The owner and staff (Brooklyn I believe) were kind, courteous, professional, and extremely knowledgeable. They worked with me to make sure I not only got into the right computer, but then made sure I had the necessary accessories. They were not high pressure, nor pushy. In fact, I would very much compare them to the service we have all come to expect from our Apple stores, but without a thousand people and a long annoying wait! If you are looking to purchase a pre-owned Apple device at a very fair price, I would without a doubt recommend Experimac.

Yelp User

We bought a MacBook Pro and have been very satisfied!

Facebook User

I was really impressed with the quality of service we received. The staff are friendly and even remembered my name after only two visits! Will definitely be purchasing from these folks agian!!!

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.