Shelter Locations and Hours

Shelters at Capacity

In order to better manage our shelters and care for the thousands of stray animals that come through our doors each year, we are asking people who want to surrender a pet to speak with an Animal Welfare representative before bringing your pet in. If you must surrender a pet immediately, bring it to one of our animal shelters. If you are willing to help us deal with our capacity problem, we ask that you voluntarily go on a waiting list by calling 311 (768-2000) and giving your name and telephone number to a 311 operator. You will be contacted within one to three days.

We appreciate folks working with us to help their pets as well as the 1,000 other animals we currently have in our care.

Animal Intake and Receiving

The City of Albuquerque Animal Welfare Department (AWD) ONLY accepts animals from people residing in the City of Albuquerque, Bernalillo County, Town of Bernalillo, and the Village of Los Ranchos, to include animals found within these jurisdictions. Bernalillo County includes the areas listed below. Valid identification is required to drop off all animals.

Carnuel

Tijeras

Sandia Park

Cedar Crest

South Valley

If you reside outside of Albuquerque, Bernalillo County, Town of Bernalillo, or Los Ranchos, and need to relinquish your animal or have found a stray animal, you must contact the local animal shelter in that area: