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This Knowledge Management (KM) training course teaches you how to implement an efficient method of collecting and using the informational assets, and intellectual resources of the employees, for assisting in organizational success. This Knowledge Management course from pd training teaches you how to create a system that captures knowledge purposefully for incorporation into business strategies, policies, and practices at all levels of the organization.

This course helps construct the knowledge base of the organization by improving, systematizing, retaining and making use of the intellectual resources of its employees. Such intellectual resources are acknowledged as an important competitive edge and a driver of effectiveness for every organization.

This Knowledge Management (KM) training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

DURATION

2 Days

LEARNING OBJECTIVES

Describe the concepts behind knowledge management

Examine the Do's and Don'ts of successful knowledge management

Interpret the knowledge management lifecycle

Identify the knowledge management paradigm

Learn about various knowledge management models

Build a rationale for KM in a company

Develop a KM implementation in a company

TOPICS TO BE COVERED

Understanding Knowledge Management

What is knowledge

What is knowledge management

A brief history

Applications in the workplace

Do's and Don’ts

Data, information, and knowledge

The tacit mode

The Knowledge Management Life Cycle

Understanding episodes

Acquisition

Knowledge

Integration

The New Knowledge Management Paradigm

Paradigms of the past

The new paradigm

Implications and applications

The knowledge management end game

Knowledge Management Models

The Nonaka and Takeuchi Model (SECI)

Wiig Model

Kakabadse Model

Boisot Model

Building a Knowledge Management Rationale

Why rationale is necessary

Building a business case

Finding success stories

The commodization/customization model

Customizing Knowledge Management Definitions

Components of a knowledge management definition

Customizing the components

Creating a KMBOK

Implementing Knowledge Management in Your Organization

Gathering support

Identifying opportunities for revenue streams

Key knowledge management techniques

A map for success

The no-budget scenario

Tips for Success

About the chief knowledge officer

Knowledge management skill checklist

The knowledge management imperative

The hype curve

Barriers and helpers to success

Advanced Topics

The knowledge management maturity model

Absorptive capacity

Rustiness

Process model types

TAILOR- MADE

This training can also be customized for your institution upon request to a minimum of 4 participants. You can have it delivered in our training centre or at a convenient location.

REQUIREMENTS

Participants should be reasonably proficient in English. Applicants must live up to Indepth Research Services (IRES) admission criteria.

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.

TRAINING VENUE

The training is residential and will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION

Accommodation is arranged upon request. For reservations contact the Training Officer.

PAYMENT

CANCELLATION POLICY

Payment for the all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

Participants may cancel attendance 14 days or more prior to the training commencement date.

No refunds will be made 14 days or less to the training commencement date. However, participants who are unable to attend may opt to attend a similar training at a later date, or send a substitute participant provided the participation criteria have been met.

Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.