Connecting Runners with Coaches

Pause/Unpause/Cancel Coaching

Use this form to pause, unpause, or cancel your coaching. Please allow up to 24 hours for your account and billing to be updated. See instructions below to do this from your "My Account" page.

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Runner Name *

First

Last

Runner Email *

What would you like to do? *

Date Paused *

Back dating "Pause Date" not permitted; only dates from Today and Future Dates accepted.
You will retain credit for unused days if paused mid-month from "Pause Date" to next renewal. Credits will be good for 12 months from "Pause Date." For example, if you pause on September 15th 2019, and your renewal date is October 1st 2019, you'll retain the paid days of September 16th-September 30th, and they will be valid until September 15th 2020.

Date Unpaused *

As of this day, you will begin using any paid days that remained.

Date Canceled *

Back dating "Pause Date" not permitted; only dates from Today and Future Dates accepted. If your account is cancelled mid-month, coaching and Team RunRun membership will cease at the end of the current paid term.

Additional Info

Any additional info or questions for Team RunRun and/or your coach?

Website

You can also pause or cancel your account via the My Account Page > Recent Orders > Click on Order # > Click on Subscription # > See options for Pausing or Canceling. If pausing, you will retain any paid, unused days for the days between pausing and the next renewal date and if canceling, you will not retain any paid days. The paid days are valid for 12 months from the paused date. See our Refund Policy for more information.

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