We hope you love this product, but if you decide it's not right you can return it for free, here's how:

Store return - If you live near one of our stores and can easily carry your item, this is the fastest way to return or exchange a product.
Collect+ return - For products that weigh less than 10kg and are smaller than 60x50x50cm, you can return your item at thousands of collection points around the country. Complete the returns form provided with your delivery and enclose with your parcel. Locate your local collect+ point.

If your parcel weighs more than 10kg and is larger than 60cmx50cmx50cm, please contact us to arrange a return.

Rated 5 out of
5 by
belinda from
elligant feature'sbought this for my daughter. just perfect.as it was free standing no fixings needed

Date published: 2018-11-11

Rated 5 out of
5 by
Kev E from
Great item, slow delivery, great customer serviceThe first order got 'lost in transit' but Dunelm finally resolved by sending a second one express delivery which once received, we were very pleased with. Initial delay would not stop us using again.

Date published: 2018-02-05

Rated 4 out of
5 by
amaryllis from
Neat towel railThis towel rail is very neat and carries both my bath towel and a smaller towel easily.

Date published: 2018-10-13

Rated 4 out of
5 by
ric from
Looks good in my bathroomThis towel rack has a good heavy base and it does feel tacky. It also looked good in my bathroom.

Date published: 2018-07-15

Rated 1 out of
5 by
Bill from
Marble Effect Towel RailThis item is awful, why, because the so called marble effect on the base looks as if someone has trodden on it with a dirty shoe! It looks almost laughable. I am taking it back to the store for some other poor soul to have a giggle too!.