Industry Insider

It’s true to say that RPA has taken us a long way towards unlocking productivity benefits tied up in manual processes. It has galvanized a mindset that things can change without a need for massive systems reengineering.

Announcing its financial results for the six months ended 31 December 2018, the Citadel Group has highlighted growth in delivery of Software-as-a-Service (SaaS) solutions, including the Citadel Information Exchange (IX) cloud ECM platform.

The True Reply platform allows for open-ended data collection via phone or Alexa powered devices. Because of the way it can automatically collect, process and analyze voice-based content, it has the potential to significantly impact recruiting and hiring, changing the way we screen candidates for open positions.

Faced with diminishing returns from ransomware and cryptojacking, cyber criminals are doubling down on alternative methods, such as formjacking, to make money according to Symantec’s annual Internet Security Threat Report.

When asked about the biggest barriers to digital transformation in 2019, nearly one-third of organizations surveyed (30 percent) cited insufficient budget and 22 percent cited the inability to experiment quickly. 'Legacy systems' still present the single biggest barrier at 41 percent of those surveyed. Lack of change management capabilities and relevant skills are also seen as major hurdles in 2019.

Augmented analytics , continuous intelligence and explainable artificial intelligence (AI) are among the top trends in data and analytics technology that have significant disruptive potential over the next three to five years, according to Gartner, Inc.

​Digital transformation is a top priority at many enterprises as they attempt to convert more workflows to fully electronic processes. In the case of document handling and processing, many companies have implemented digital imaging solutions to convert their paper documents (mail, forms, archives, etc.) into digital documents. But that’s just one step on the path toward digital transformation.

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Breaking news

Esker has announced the launch of its Collections Management automation solution in Australia, building on the success of the solution in the U.S. and France. Esker’s cloud-based solution optimises collections management by decreasing costs, accelerating payments and reducing DSO (Days Sales Outstanding).

KWizCom, a developer of SharePoint Forms & Workflows, as well as numerous other powerful SharePoint web parts, add-ons and apps for Office 365 (SharePoint Online), has unveiled a new add-on for SharePoint users, the Signature Pad Column.

KnowledgeLake, a global vendor of ECM solutions for SharePoint, has announced the acquisition of RatchetSoft, a U.S.-based robotic process automation (RPA) technology provider. The RPA product will be offered alongside document capture, and workflow in a single cloud platform.

PSIcapture 7.2 has now been released, extending the ability to migrate beyond conventional content management systems into primary line of business applications via new migrations for Microsoft Dynamics GP, Box and Intuit Quickbooks Desktop. These join the long list of PSIcapture migrations that are provided free with all license levels.

Fuji Xerox has announced a partnership with Esker to offer a cloud-based Accounts Payable (AP) Automation Solution across the APAC region. The joint offering is based on a platform initially developed by Fuji Xerox New Zealand for customers in the construction, retail, business and education industries.