Multi-factor authentication (MFA) is a method of computer access control in which a user is granted access only after successfully presenting several separate pieces of evidence to an authentication mechanism – typically at least two of the following categories: knowledge (something they know), possession (something they have), and inherence (something they are).

At CPFCU, we use MFA to safeguard our Online Banking account access.

Multi-Factor Authentication (MFA) will help protect you from fraudulent online activities like phishing, ID theft, and spoofed web sites. Everyone enrolled in Online Banking is required to enroll in MFA.

To further safeguard your account, we register the devices (the computers, or WAP-enabled phones) you use to regularly access your account by storing some small files (cookies) on them.

If you are away from your usual computer, you can still access your account information without registering the computer by selecting the "Don't Register" this computer option. Because we do not recognize your device, you must further verify your identity by answering one or more challenge questions.