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Importing ticket data

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To migrate issue tickets from other issue-tracking systems into Trac or perform housekeeping actions on tickets or simply synchronize different databases, there are some tools, plugins and scripts available.

TicketImportPlugin

​TicketImportPlugin: a plugin that lets you import or update into Trac a series of tickets from a CSV file or (if the ​xlrd library is installed) from an Excel spreadsheet.

Mantis

attachments (as long as the files live in the mantis database, not on the filesystem).

PlanetForge

​PlanetForgeImportExportPlugin: this plugin exports Trac data (wiki, tickets, compoments, permissions, repositories, etc.) using the open format designed by the ​COCLICO project. It extends the webadmin panel and the 'trac admin ...' command. Has no 'import' feature.

Scarab

Sourceforge

​SfnToTracScript: importer of SourceForge's new backup file (originated from #Trac3521).
Also, ticket data can be imported from Sourceforge using the ​sourceforge2trac.py script, available in the contrib/ directory of the Trac distribution.

Other

Since Trac uses a SQL database to store the data, you can also custom-import from other systems by examining the database tables. Just go into ​sqlite command line to look at the tables and import them from your application.

Comma delimited file - CSV

See ​csv2trac.2.py for details. This approach is particularly useful if you need to enter a large number of tickets by hand. Note that the ticket type type field, (task etc.) is also needed for this script to work with more recent Trac releases.

Comments on script: The script has an error on line 168: 'Ticket' needs to be 'ticket'. Also, the listed values for severity and priority are swapped.