Terms & Conditions

1. 2. 3. The arrival and departure times mentioned on the ticket are only tentative timings. Buses may be delayed due to some unavoidable reasons like traffic jams etc., However the bus will not leave the source before the time that is mentioned on the ticket. Passengers are requested to arrive at the boarding point at least 15 min. before the scheduled time of departure. Passengers are required to furnish the following at the time of boarding the bus. Failing to do so, they may not be allowed to board the bus. 1. A copy of the ticket . (A print out of the ticket or the print out of the ticket e-mail.) 2. Identity proof. (Driving license, student ID card, company ID card, passport, PAN card or voter ID card). The company is not responsible for any loss of goods or property of the passengers and accident. The company shall not be responsible for any delay or inconvenience during the journey due to breakdown of the vehicle or other reasons beyond the control of the company. The trips are subject to cancellation or postponement due to breakdown of the vehicle or insufficient passengers for the trip. Under such circumstance passengers will be intimated through email/phone as soon as possible and the ticket amount will be refunded. No passenger will be taken on the wayside. Baggage and Luggage will be booked at owner's risk subjected to the acceptance by Neeta Travels Partner. The tickets booked through Neeta Travels are cancelled. The refunded money is transferred back to the passenger's credit/Debit card/ITZ C ard. Video and Air conditioning in the buses is not guaranteed. C ANC ELLATION C HARGES In case of non supply of vehicle - Full Amount will be refunded Before 12hrs : 25% Amount Refund. Before 24hrs : 50% Amount Refund. Before 48hrs : 75% Amount Refund. Before 72hrs : 90% Amount Refund. Note: Only bonafide passengers holding valid Neeta Travels tickets booked at Neeta Travels counters or its agents are allowed to cancel tickets and collect refund at their respective counters only. It is mandatory to show original photo identity card at the time of cancellation. C ancellation of tickets purchased through Web should be done through Web only

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