They [Family Beginnings] are financially feasible. They aren't great with communication and they have way too many patients for them to handle at times. They don't treat you like you are their only patient...They [nurses] are super busy. They are not able to Fully explain things and leave lots of room To potentially make mistakes. I had to call daily to ask questions that were never talked about. They rush off the phone and don't call when they say they will. I never had an email for them or even personal numbers. I had to call for my results for my blood work myself.

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Age

—

Treated

—

Success with this Doc

No

Race

European

Income

$50K - $99K

Occupation

Nurse or HC Services

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

1 IUI, 1 IVF

Diagnosis

Unexplained

5

Describe your experience with Family Beginnings.

They are financially feasible. They aren't great with communication and they have way too many patients for them to handle at times. They don't treat you like you are their only patient- so know yourself and get as educated as possible on what to expect through the process.

During treatment, did you feel like you were treated like a number or a human?

The clinic wants to get you in fast. You barely see the doctors unless it's an important procedure (transfer, retrieval). They get you in and out as quick as possible.

Describe your experience with your nurse.

They are super busy. They are not able to
Fully explain things and leave lots of room
To potentially make mistakes. I had to call daily to ask questions that were never talked about. They rush off the phone and don't call when they say they will. I never had an email for them or even personal numbers. I had to call for my results for my blood work myself.

What specific things went wrong at this clinic?

Failed to call with results

Lost results

How was your experience with Leo Bonaventura?

He was very nice and loves to talk. He will answer all of your questions. He is knowledgeable about invocell and and medical knowledge that comes with fertility treatments. He is not great at communication outside of the office. I was sick and it took him a day to even respond to my message.

What one piece of advice would you give a prospective patient of Leo Bonaventura?

Stay on top of everything. Ask questions. Expect to not see him much.

Describe the protocols Leo Bonaventura used in your cycles and their degree of success.

Letrozole and ovidrel. Gonal f for stims. PIO injections and progesterone suppositories. Birth control before month of stims.

Describe the costs associated with your care under Leo Bonaventura.

$8,000 for invocell and meds. All out of
Pocket. My insurance covered nothing here.

5

Doctor

Leo Bonaventura

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

5

Clinic

Family Beginnings

Indianapolis North

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

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7

Age

35 - 36

Treated

2015 - 2016

Success with this Doc

?

Treatment

3 IUI

Diagnosis

Endometriosis, Unexplained

7

Nurses [at Family Beginnings] were kind and took time. They emphasized that I should call them if I had any questions at all and not worry if I was bothering them.... Fair price, great doctors, great nurses. The staff is kind and compassionate. Patients should ask a lot of questions, just as general rule of practice with any doctor. They give you great protocol information and pricing sheets.

+ Read more

Age

35 - 36

Treated

2015 - 2016

Success with this Doc

?

Race

Latino, Other

Income

$50K - $99K

Occupation

—

Order & Number of Docs Seen

1st of 2 Docs

Treatment

3 IUI

Diagnosis

Endometriosis, Unexplained

7

Describe your experience with Family Beginnings.

Fair price, great doctors, great nurses. The staff is kind and compassionate. Patients should ask a lot of questions, just as general rule of practice with any doctor. They give you great protocol information and pricing sheets.

During treatment, did you feel like you were treated like a number or a human?

The doctor is very down to earth and takes time with patients.

Describe your experience with the nursing staff.

Nurses were kind and took time. They emphasized that I should call them if I had any questions at all and not worry if I was bothering them.

How was your experience with James Donahue?

Dr. Donahue is thoughtful and takes time for patients. He makes himself available for questions and explains everything. He offers his email address and home phone number for emergencies, too. He is friendly when dealing with me and my husband.

What one piece of advice would you give a prospective patient of James Donahue?

Write down questions prior to appointments and call if you think of anything later.

Describe the protocols James Donahue used in your cycles and their degree of success.

We began small, with medicated cycles, then IUI. When I had pelvic pain the Dr. was very responsive and we discovered my endometriosis. Now we are doing a cycle with InvoCell.