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Prepayment queries

Oops, we messed up

We're sorry, there's been a slight problem.

If you were in the middle of confirming your installation, we won’t have booked in your appointment with our technician unless you’ve got your confirmation email. Don’t forget to check your junk folder too, just in case.

If you keep getting this message and want to get in touch about your appointment, you can give us a call on 0345 366 5996. We're open Monday to Friday 8am to 8pm, or Saturday 8am to 6pm.