He stated that he is “quite pessimistic that the identity theft problem will get better in the next five to 10 years” and that “this is due to the fact that consumer information is increasingly stored everywhere,” as well as the fact that “there is asevere lack of education and awareness among a large proportion of Internet users about basic cybersecurity principles.”

Kshetri later said, “At the same time, cybercriminals are coming up with more creative and more sophisticated ways to steal digitized information. In this context, the most significant trends are related to the rapid diffusion and adoption of cloud computing and social media. Unfortunately there have been no major improvements in recent years in regulatory frameworks and businesses practices to strengthen data privacy and security protection.”