thinkbroadband

Following the recent announcement by BT on rollout of exchange upgrades based on confirmed demand and the strong backlash by users on our forums, Ben Verwaayen, chief executive of BT Group has agreed to be
a guest for an online chat session.

The event will take place on Tuesday 02 July from 4 pm and will last one hour. This is your opportunity to challenge the
man behind BT's strategic decisions directly and for him to set out BT's side of the story and explain to the users why they decided to take this approach.

This is the first on-line chat that Ben Verwaayen is taking part in since his appointment as Chief Executive of BT Group. In the next few days, we will give users the opportunity to send us
questions on behalf of those who are unable to attend the event itself, but live questions will be the focus. The format will be similar to our previous chat with BT just over a year ago. [seb]