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Good privacy but to what extent?

No logs are kept , no monitoring or storing of content in my internet activities while using this speedify vpn but its located in USA. Privacy policy is an issue. Unsure of the extent of protecting my personal info.

Android VPN

Speedify Expert Review

8.3

Privacy

8 / 10

Pricing

9 / 10

Speed

9 / 10

Support

5 / 10

Features

10 / 10

Security

9 / 10

Speedify VPN: A perfect combination?

Internet connectivity can be quite frustrating, not just because of poor connections and reduced speeds, but also because of the rising online threats that we face today. Wouldn’t it be nice if there was a service that provided solutions for both these issues?

Based in Philadelphia, Speedify is basically a service designed to help users with their internet connection issues, in addition to helping them enjoy a free and open internet. The company supports internet security, online privacy, and net neutrality.

Is My Privacy Protected with Speedify?

Speedify is located in the United States. While the location is excellent for boosting your network speed, it may not be the right choice for VPN services. As you would know, the United States is known for its online surveillance and privacy threats, which is something not any VPN user would want to be a part of.
However, Speedify VPN manages to cancel out this issue by stating that they “do not log IP addresses, sites, or data that you send or receive through the Speedify service”. “We do NOT throttle, rate-limit, monitor, record, or store the content of your internet activities”, is another straightforward statement from the company.
The logging data that the VPN’s servers do capture include: the amount of data transferred, location and time of your initial Speedify connection, and the whole duration of the connection. These details are used to enhance the service’s performance and troubleshoot problems.
Details like your email address are typically used to process and verify orders, improve their customer service, and for periodic communications.
When it comes to disclosure of information, Speedify states, “We will not sell or rent your personal information to other companies. Additionally, we cannot disclose information about the services, websites, or applications you utilize while connected to our Services as we do not store this information”. However, they also state that they could share your name and email addresses with “trusted third parties”, like transactional email platforms, when necessary. Another statement follows that this is done “only to provide the emails that you need to actually use the service”.
While the detail and clarity of the company’s privacy policy is impressive, that last statement keeps us a little bit concerned when it comes to privacy. Also, there is no mention of the availability of a kill switch. But overall, we can say that Speedify is one company that takes the privacy of its users seriously.

9

How Much is Speedify? Is There a Free Trial?

Speedify VPN is one of the very few VPN service providers to offer customers a free subscription plan. The service allows you to use 1GB of free internet optimization on a monthly basis for $0 per month.
In addition to that, there are two pricing plans: Unlimited Monthly and Unlimited Yearly. As their names suggest, both these plans include unlimited data, and the amounts are $8.99 per month and $49.99 per year (at $4.17 per month) respectively.

What makes Speedify a popular and attractive choice is that it provides a risk free, 30-day money back guarantee (for the paid accounts), in addition to the separate free subscription plan. There are not many providers that offer this combination.
For enterprises, there is Speedify for Teams. The pricing for this starts at $8.99 per month per user, for which you get a lot of amazing features.
The various forms of payment accepted by the service are Visa, American Express, MasterCard, JCB, Discover, and PayPal.

9

Speedify Speed Test

As the name suggests, Speedify is a service provider that is known for its amazing speeds. Though the VPN service suggests the use of “multiple internet connections simultaneously for their combined speed and reliability”, it performed well even on a single connection. Though you might encounter some loss in speed at times, the extra protection that the service provides by encrypting your internet traffic makes it worth it. The connection speed, DNS lookup time, upload speed, and download speed are all great, better than many other VPN services operating in the industry.
With servers across 28 countries around the world, Speedify VPN also offers torrenting and P2P capabilities. Streaming videos online will also be a breeze with this service. The service also takes steps to prevent slowdowns due to packet loss, which makes your online experience even better.

5

How is Customer Service at Speedify?

Customer service is an area where Speedify lacks quite a bit. When you click on the Support link at the top right corner of their page, you will be taken to the service’s knowledge base. The knowledge base is quite comprehensive, with discussions on Speedify for Teams, General Questions, Combining Multiple Connections, Using Speedify, Troubleshooting, and Subscriptions and Billing.
However, when it comes to the actual customer support, you can contact the team only through their online form, which requires your name, email, subject of the query, and the actual message. There is no timeframe mentioned for the response email you will receive from the company.
The VPN industry is now full of numerous amazing service providers, all of which strive to be the best at what they do. Operating them is such a competitive industry, and it is a lot disappointing to know that Speedify doesn’t offer a 24/7 customer support, or at least an easy and fast way for users to contact them.

10

Features

The Speedify website is vibrant and designed to be easy to use and navigate. This makes it easy even for beginners to quickly find information on what they are looking for. The service is compatible with iOS, Android, Windows, and Mac OS devices, and the sign up and installation processes are also easy.
As mentioned earlier, Speedify has servers located in 28 countries around the world. This number is not the highest we have come across so far; however, it isn’t the lowest either. Though the number is less, the service still manages to provide great speeds and performance, which is what actually matters.
Some of the features offered by Speedify for individual users are:

Connection Priority: Allows you to set “custom priority rules” for your internet connection and to monitor it.

In the case of Speedify for Teams, some of the prominent features include:

Internet failover and redundancy.

Dedicated servers.

Software link aggregation.

Centralized account management.

Teams management API.

Command line interface and libraries.

Overall, Speedify VPN offers amazing sets of features for both individual and enterprise users.

9

Is Speedify Safe?

When it comes to providing security, Speedify VPN has chosen a completely different path than most other VPN service providers. Instead of using the usual AES 256-bit encryption that almost all VPN services use today, Speedify has gone with a ChaCha-based 256-bit key VPN encryption algorithm. Though the company calls this “real military grade encryption”, we had our doubts and therefore decided to dig deeper.
Upon further research, we were able to find that this particular encryption algorithm is now gaining popularity at a rapid pace, and also that it is as secure as the industry standard AES encryption algorithms.
It is a fact that Speedify has security as one of its top priorities, and therefore, you can enjoy your online freedom with complete peace of mind when using this VPN service.

Bottom Line

Looking at the Speedify VPN service on the whole, it is definitely one strong and reliable service you can trust. Whether it comes to speeds, list of features, privacy, or security, the service scores high in every aspect. Yes, it has room for improvement. The company has to think about providing a more comprehensive customer support, with a live chat feature, and possibly also add more servers and locations in the future.