Privacy Statement

SERVICEMASTER PRIVACY STATEMENT

At ServiceMaster of Canada, we are committed to protecting your online privacy. We use any information we collect about you online to provide a personalized service experience. Please read on for more details about our online privacy policy. What information do we collect? How do we use it? At ServiceMaster of Canada, our site may require users to give us contact information. We may use this to send you information about our Company, promotional materials and information from our partners. This site contains links to other ServiceMaster sites. ServiceMaster of Canada is not responsible for the privacy practices or the content of such websites. We will not pass your information along to the linked site unless by doing so we can better assist you in providing the service you seek. We cannot protect your information if you provide it to one of the sites we are linked to. We monitor customer traffic patterns and site usage to help us develop the design and layout of the ServiceMaster of Canada website. What about “cookies”? “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without accepting cookies, you can still use most of the features throughout the ServiceMaster of Canada website. Will ServiceMaster disclose the information it collects to outside parties? ServiceMaster does not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can request that we do not by e-mailing us at awinterburn@smclean.com. (If you use more than one e-mail address to communicate with us, send this message from each e-mail account you use.) Also, ServiceMaster of Canada may provide aggregate statistics about our customers, traffic patterns and related site information to reputable third party vendors, but these statistics will include no personal identifying information. Some or all of the personal information we collect may be stored or processed on servers located outside your jurisdiction of residence, including in the United States, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to their laws. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to maintain the protection of the personal information. Your consent By using our website, you consent to the collection and use of this information by ServiceMaster of Canada. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Tell us what you think ServiceMaster welcomes your questions and comments about privacy. Please send e-mail to awinterburn @ smclean.com. Contacting the website If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can fill out the form here, or contact: ServiceMaster of Canada Limited 5462 Timberlea Boulevard Mississauga, Ontario L4W 2T7 Phone: (905) 670-0000 / (800) 263-5928 Fax: (905) 670-0077