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Payment Options and Assistance Programs

Auto Pay allows you to set up an automatic bank or credit card draft to pay your monthly electric bill. We accept Master Card, Visa, or Discover. Don't worry about being late again. Sign up to have us automatically deduct your monthly bill.

Online Bill Payis a secure on-line payment service. You can sign up with an email address and password. You will have access to your account information and usage history as well as the ability to sign up for Paperless Billing.

Pay by Phoneis a convenient feature. Call our main number at 970-565-4444 and the automated system will walk you through the payment process. You can use a credit card or an E-check for payments.

Electric rate increases and natural gas prices could have a significant impact on residents’ home heating and energy bills this winter, but there is help available. One source for help is Energy Outreach Colorado, a Denver non-profit group that raises money through donations and grants to help families in need pay their energy bills and avoid shut-offs. The phone number is 1-866-HEAT-HELP. The website is www.energyoutreach.org(link is external). EEA periodically includes information about Energy Outreach Colorado on its bill statements for those who would like to donate monies to help the neediest seniors, children and families keep the lights on, the stove working and the heat going.

Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy® Cooperatives stand as a source of power and information to their 32 million member-owners every day.