The book easily connects the dots when it comes to the positive cycle
that links good employee morale to great customer experiences (and back
again) and serves as a HOW TO guide to get things moving in that
direction. It is brilliant in its simplicity and clarity.

Read the rest of his review of Taking Care over at the Brand Builder blog. We knew it, but it's great to see that others are seeing the same insight and practical application to Sybil's book that we saw.

Jim Gleason, who received a heart transplant in October 1994, has reviewed God Spare Life, by WME Books author Dr. Claudia Lynn Thomas. The book review is available on TransAction Council area of the National Kidney Foundation's website. While Gleason was looking for a "transplant story," and writes his review from the perspective of a transplant survivor, he writes that he found much more in God Spare Life:

Woven into this “transplant story” is a love story worthy of a different kind of novel, but this one is her real life. Her conversational telling brings out our smiles as we follow her discovery, after 35 years of total dedication to her training and career, true love and a princess like life together in and around the idyllic island of St. Thomas, followed by tears as we watch it all fall apart with failing health changing all.

Anyone who deals with labor relation’s issues is well aware of how employment laws can be confusing. Trying to find a current publication that offers easy-to-understand information, collected in a user-friendly way, is all but impossible – just try searching “federal employment laws” on Google!

The book is appropriately aimed at employers, business managers, HR professionals – just about anyone who has employees – as well as students majoring in human resource and labor relations. The authors say, “We did not write this book to replace having a lawyer, but rather to provide information to help professionals better interact with outside counsel and build positive work environments.”

Each of the 18 chapters focuses on particular aspects of federal labor and employment law. The authors’ expertise in labor law covers all the bases, including explanations of what the laws are coupled with relevant background information as to why and how the laws were created. They interpret what each statute means, and offer guidance as to what organizations can do to ensure compliance and how to develop effective and positive employee-related programs.

The book has numerous Q & A sections and special callouts that address issues HR managers face every day. For example, there are over 40 frequently asked questions (with answers) regarding the Family Medical Leave Act. Helpful checklists, such as those on hiring, evaluating performance and termination, offer a road map as to how to proceed. Not only can you read about what you should do, but identify “personnel practices to avoid” as well.

DiLorenzo’s and London’s combined 67 years of legal practice working with employers is evident throughout the book. DiLorenzo heads up a 53-person employment law division and London has served as legal counsel for a number of prominent professional business associations in the country.

What Every Business Manager and HR Professional Should Know About Federal Labor and Employment Laws is applicable to both large and small organizations. Large corporations will find it a great resource for training HR and management staffs, while the smaller companies (who have an HR manager wearing many hats) will find it to be reference that lets them “get their arms around” a very difficult subject.

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