The Navigate For Pets

A revolutionary portable pet gate system designed for its versatility, the Navi is a simple way to pet proof any room at home or on the go. It exceeds the industry’s standards for safety with its unique ratcheting system, which makes it an unmatched retractable safety gate. Its design empowers it to secure to all non-conforming walls, which means it’s the only retractable stair gate that can be installed practically anywhere. Strong, Easy and Portable!

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NAVI SALES TERMS & CONDITIONS

Unless otherwise specifically agreed to in writing by Seller, these Sales Terms and Conditions shall apply to any and all orders placed by Buyer for Navi products or services of Seller. In these Sales Terms and Conditions, PFE, LLC, an Iowa limited liability company d/b/a Navi is referred to as the “Seller” and the party to whom Seller’s order acknowledgement is addressed is referred to as the “Buyer”.

SECTION 1. ACCEPTANCE OF ORDERS. Seller’s acceptance of all orders and all offers and sales by Seller are subject to and expressly conditioned upon Buyer’s assent to the terms and conditions of this Agreement. By agreeing to these Terms of Service, Buyer represents that he/she is at least the age of majority in his/her state of residence. Buyer understands that his/her information (not including credit card information) may not transferred unencrypted over various networks.

SECTION 2. ORDERS AND RETURNS. Orders will ship from the Seller’s inventory hub within ____ business days from the date the order is placed. Returns are accepted within 30 days of purchase. To be eligible for a return, our product must be in its original condition and in the original packaging. Upon receipt of a return, we inspect the product and will notify you of whether the return is accepted. If you are approved for a return a credit to your method of payment will be made within ten (10) business days after acceptance. You are responsible for paying all shipping and mailing costs associated with your return. You will not receive a refund or credit on the original shipping and mailing costs.
The Seller reserves the right to reject any order you place with us. The Seller may, in its sole discretion, limit or cancel orders. If an order is canceled, Seller may attempt to notify the Buyer by email, telephone or mail based upon the information provided. The Buyer also reserves the right to reject or limit orders from distributors, resellers, dealers or retail customers.

SECTION 3. PAYMENT. Buyer shall be responsible for all charges as set by the Seller and shall pay all charges in U.S. Dollars. Prices for the product are subject to change without notice.
All products must be inspected upon receipt and claims filed by Buyer with the transportation company when there is evidence of shipping damage, either concealed or external.

SECTION 6. PERFORMANCE. Seller will make a reasonable effort to observe the dates specified herein or such later dates as may be agreed to by Buyer for the ship date but Seller shall not be liable for any delay in delivery or failure to perform due to acceptance of prior orders, strike, lockout, riot, war, fire, acts of God, accident, delays caused by any subcontractor or supplier or by Buyer, or any other causes beyond Seller’s reasonable control, whether or not foreseen.
Buyer agrees that any delay in delivery or failure to deliver or performance any part of this Agreement shall not be grounds for Buyer to terminate or refuse to comply with any provisions hereof and no claim or penalty of any kind shall be effective against Seller for such delay or failure; provided, however, that if the delay or failure extends beyond one (1) month from the originally scheduled ship date either party may, with written notice to the other, terminate this Agreement without further liability for the unperformed part of this Agreement.

SECTION 7. ACCEPTANCE. All products delivered hereunder shall be deemed accepted by Buyer as conforming to this Agreement, and Buyer shall have no right to revoke any acceptance and receive a refund, unless written notice of the claimed nonconformity is received by Seller within thirty (30) days of delivery thereof. Notwithstanding the foregoing, any use of the product or resale by Buyer shall constitute acceptance of that product by Buyer.

Section 8. PATENTS AND OTHER INTELLECTUAL PROPERTY. The sale of products to Buyer does not convey any express or implied license under any patent, copyright, trademark, or other intellectual property rights owned or controlled by Seller. All rights under such patent, copyright, trademark or other intellectual property rights are expressly reserved by Seller. Further, Buyer agrees not to infringe, directly or indirectly, any patents of Seller.

Section 9. Limited Warranty. Seller provides a limited warranty that the product will be free from defects in material and workmanship existing at the time of manufacture for a period of ninety (90) days from the date of initial purchase. If such a defect is discovered during the limited warranty period, Seller will, at its option, repair or replace the product within thirty (30) days at no cost to Buyer. This limited warranty does not cover claims from misuse, failure to follow instructions on installation, maintenance and use, abuse, alteration, involvement in an accident and normal wear and tear. A copy of the purchase receipt or other proof of purchase is required. The Buyer must follow Seller’s product instructions and failure to follow such instruction shall void any warranty.
THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRNTY, WRITTEN OR ORAL, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURCHASE. THE DUREATION OF ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXPRESSLY LIMITED TO THIS LIMITED WARRANTY PERIOD.

SECTION 10. LIMITATION OF LIABILITY AND CLAIMS. UNLESS PROHIBITED BY LAW SELLER’S AGGREGRATE LIABILITY IN DAMAGES OR OTHERWISE SHALL IN NO EVENT EXCEED THE AMOUNT, IF ANY, RECEIVED BY SELLER HEREUNDER. IN NO EVENT SHALL SELLER BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL LOSS OR DAMAGES OR ANY KIND, HOWEVER CAUSED, OR ANY PUNITIVE, EXEMPLARY, OR OTHER DAMAGES. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF OR IN ANY PRODUCTS FURNISHED BY SELLER MAY BE BROUGHT BY BUYER MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUED.

SECTION 11. GENERAL.(a) Waiver, Amendment or Modification. The Seller reserves the right to waive, amend or modify any provision of this Agreement in writing only and not orally through any employees or other representative.
(b) Governing Law. The validity, construction, and performance of this Agreement shall be governed by and construed in accordance with the laws of the State of Iowa without giving effect to its conflict of law principles.
(c) Exclusive Jurisdiction. Any dispute arising out of this Agreement shall be submitted to a court of competent jurisdiction in Polk County, Iowa. The Buyer understands and acknowledges that it is waiving its rights to bring a court or other legal action in a place other than Polk County, Iowa.
(d) Entire Agreement. This Agreement constitutes the entire agreement between the parties in connection with the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings, any other negotiations and discussions, whether electronic, oral or written, of the parties with respect to the same subject matter hereof.

NAVI WARRANTY

Your NaviGate is warranted to be free from defects in material and workmanship existing at the time of manufacture for a period of ninety (90) days from the date of initial purchase. If such a defect is discovered during the limited warranty period, we will, at our option, repair or replace the product within thirty (30) days at no cost to you. This limited warranty does not cover claims from misuse, failure to follow instructions on installation, maintenance and use, abuse, alteration, involvement in an accident and normal wear and tear. You must follow our product instructions and failure to follow such instruction shall void any warranty.

Should a repair or replacement be necessary during the warranty period, ship the product in its original packaging or other similar protective container and send freight pre-paid to:

The NaviGate Return Center
1190 Eagan Industrial Road
Eagan, MN 55121

Include an explanation with your return address, phone number and email contact information. Please make sure to include a copy of the required purchase receipt or other proof of purchase.

Returns

If you are not entirely satisfied with your purchase, we're here to help. You have 30 calendar days to return an item from the date you received it. To be eligible for a return:

Your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Original packaging must be in acceptable shape.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item, we will immediately notify you on the status of your refund after inspecting the item. If your return is approvedwe will initiate a refund to your credit card (or original method of payment). You will receive the credit within 30 days, depending on your card issuer's policies. A return may be declined or a service charge may be applied for one of the following reasons:

Your return was outside of the return window.

The item appears worn or used.

The navigate was not returned in the original package.

The original package is severely damaged.

Shipping Requirements

You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non­refundable.

The Navigate came shipped in a master carton. To return, insert Navigate in the original labeled package and insert into the master carton. If you do not have the master carton, then the original labeled package must be protected during shipment. Append shipping label on the outer box and return to:

The Navi Return Center
6049 320th St
Stacy, MN 55079

Contact Us

If you have any questions on how to return your item to us, contact us at: