How do I start a private chat?

In some cases it can be useful to start a private conversation with a neighbour. E.g. to exchange personal data such as a telephone number or to come to an agreement when you lend something. Always treat each other with respect and the house rules are also applicable in a privatechat.

You can start a private chat in 2 ways :

Via the website :

Click on 'Neighbours' in the menu at the top.Click the 'Private chat' button next to your neighbour's name.Write a message at the bottom of the chat window and click 'Send'.

Or

Click on 'Chats' in the menu at the top.Click the 'Start new chat' button.Choose and select a neighbour.Write a message at the bottom of the chat window and click 'Send'.

Via the mobile app :

Open the app.Click on 'Neighbours' in the main menu.Click the 'Chat' button next to your neighbour's name.Write a message at the bottom of the chat window and click 'Send'.

Or

Open the app.Click on 'Chat' in the main menu.Click the 'Start new chat' button.Choose and select a neighbour.Write a message at the bottom of the chat window and click 'Send'.

PS : In the neighbours list there is a button 'Private chat' next to the name of each of your neighbours. There will be no button next to your own name as you cannot have a private conversation with yourself.