1.Hellen Giblin-Jowett complained
to the Independent Press Standards Organisation that Express.co.uk breached
Clause 1 (Accuracy) of the Editors’ Code of Practice in an article headlined
“’We still want you’ European cities pledge loyalty to UK after Brexit vote”,
published on 22 November 2016.

2. The
complainant expressed concern that the newspaper had published a gallery
entitled “The EU’s craziest decisions”, which made inaccurate claims about the
decisions that the European Union had made. For instance, she said that it had
inaccurately stated that the EU had banned unusually shaped bananas; that it
had ruled that jam had to be 60 per cent sugar in order to be called jam; and
that the EU had forbidden the sale of eggs by the dozen. She expressed concern
that the newspaper had republished the gallery having previously withdrawn
it.

3.The
newspaper said that it was not the same gallery that had previously been
withdrawn; this gallery predated the other. It said that the gallery contained
13 images; it did not accept that all of the captions were inaccurate. It
offered to remove five of the images and their captions, and to change the
title to “The EU’s craziest ideas”.

Relevant Code provisions

4.Clause
1 (Accuracy)

i) The
Press must take care not to publish inaccurate, misleading or distorted
information or images, including headlines not supported by the text.

ii) A
significant inaccuracy, misleading statement or distortion must be corrected,
promptly and with due prominence, and — where appropriate — an apology
published. In cases involving IPSO, due prominence should be as required by the
regulator.

iii) A
fair opportunity to reply to significant inaccuracies should be given, when
reasonably called for.

iv)
The Press, while free to editorialise and campaign, must distinguish clearly
between comment, conjecture and fact.

Mediated outcome

5.Although
it did not accept that all the captions had been misleading, the newspaper
offered to remove the gallery from its website.

6.The
complainant said that the removal of the gallery would resolve the matter to
her satisfaction.

7.As the complaint was successfully mediated, the
Complaints Committee did not make a determination as to whether there had been
any breach of the Code.