Shipping & Returns

All orders are shipped by regular postal service (Canada Post or USPS).

Canada Post cannot provide a guaranteed delivery date for letter-mail or small parcels. Canada Post can provide a guaranteed delivery date and tracking number for its XpressPost service.

Amphisbaena Music is not responsible for shipments delayed, damaged, destroyed or lost while in transit, however caused. Please contact Amphisbaena Music promptly if there is a problem with your order. We will do our very best to make sure that you get your products and are fully satisfied; however please remember that we are a small company and cannot control certain factors, such as postal strikes and acts of malevolent deities.

At its sole discretion, Amphisbaena Music will accept returned goods and provide a full refund to customer, less shipping & handling fees. Customer is responsible for return postage and packaging. Goods must be returned in the same condition as received by customer.

Again, if there is a problem, do not hesitate to contact us. If your product is defective please contact us immediately! Due to errors in the manufacturing process, some CDs turn out to have problems, and we will work with you to make sure you get the music you paid for. We want to ensure that you are completely satisfied with your order.

All shipping & handling fees are non-refundable.

If you have any questions or comments, you can contact us at:
Amphisbaena Music,
5 Mariner Terrace, Box 303,
Toronto, ON, Canada,
M5V 3V6.

You can also email us through the “Contact Us” link below, and we will reply to your message as soon as possible. Please bear in mind that sometimes when we are on tour it is difficult to reply to messages immediately, but we do our best.