I have placed order as well and it has been more than 7 days. Funds has been withdrawn from my bank but I am unable to see any order on fiverr and also the buyer said she haven’t got any notification from fiverr. Now I have started doubting this website.

If you did start the order, then you may want to send in a technical ticket to support. I had this happen to me with an order than never entered my queue and just seemed to disappear into thin air. The buyer contacted Support and they were able to help.