ByT Argentina map

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2/5
(Average of 3 ratings)

By Heather
- Aug 19 2014

The apartment we rented from ByT was a disaster:
- heat did not work
- bath did not work
- full of mosquitos in middle of winter (windows and doors not properly sealed to keep them out)
- a pipe in the bathroom burst

It got so bad we left the apartment early and went to a hotel. ByT was totally non-responsive and refused to refund our money for the remainder of our stay. I would never use ByT again.

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I loved Buenos Aires and the aparment I stayed with ByT. It was one on Charcas and Laprida streets , the landlord was very nice and all the procedure to rent the apartment with ByT was excellent. They help me since I was choosing where to stay, they resolve all my doubts and they were very kind. The apartment was very clean when I show-up. I will recommend ByT to my friends :) !

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we travel every year to different places and this year we choose Argentina, we did not want to stay in a hotel because we wanted to have the home feeling and that's why we choose ByT however we had the WORST experience with this company that should be provide a good service for tourist but to our surprise they never answer the phone and when they did where very rude to our request. Once we arrived in the apartment, indeed looks like the pictures but it was very noisy, the location was doggy and turn out to be above a bus stop which we could not see a first glance, so you can imagine the noise!!! before we signed the contract, we request to change to another apartment as we were not happy specially with the noise of the street and the neighbor next door playing music, his answer was a rude NO, there is not other possibility available. so our mistake!! we FALL in this TRAP!!!! we could not sleep for 2 nights until we decide to move to a hotel, I tried to contact the agent in order to move to another of their apartments but again NOT answer from them, UNBELIEVABLE!!! Finally I contact them, when they return from holidays...sorry if they are a tourist company they should be open when the tourist are using their service, right???? not ByT they are not a tourist company. Imagine if a hotel close in the holiday period...how can people do business this way?? ByT is not a serious business, forget about it, it is a TRAP!! Don't use their service, they are not professional, they are rude, they do not know how to give a good service and they steal you money. We never got our money back ( which we were not expecting after such a horrible service) moreover we did not received a simple SORRY or a solution, instead they told us we are to blame and they treat us with no respect.

I DO NOT recommend ByT, stay away from this company if you really want to enjoy your holidays in Argentina.

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After our terrible experience with them, on a 50 day trip across south américa finishing in buenos aire and considering that these travel forums were very helpful all the way, I thought that the least I could do is offer yet another review in as many places as I can about how they treated us. We started in Colombia and ended up in Buenos Aires by road. Stayed at 50 different hotels, hostels, motels, roadside hotels etc and with the only ones we had an issue regarding our stay was BYT. As I read on a different forum, the difference between each company is not when everything runs smooth, but whenever there are issues to resolve. After having an issue (roaches all over the place) they withheld our payment and the deposit after treating us like crap over the phone when we wanted to move to a different apt. They didn't even show up when we had the issue and the landlord revealed that they work without a proper real state permit! After negotiating with the landlord, she told us BYT charges them an extra percentage from the money you pay and for them is also hard to give the money back because its witheld from them as well. All this is incidental. What we felt is that customer service is non existant, they are very rude, all of them. We wanted them to move us to another property and they told us it was impossible. After asking for our money back, they told us they could move us to another property! It was all very awkward, time consuming, and humiliating. Not your idea of well being on a different country. I have read in different forums, this same thing has happened to fellow travelers, so beware of the property you lease and clarify what happens before hand in case something goes wrong. I would definitely do not recommend them as they stole from us disregarding what their own contract says. Our experience with them was lame. Sorry for the rant.