Because there are more important things in life.

Scale your workforce with Intelligent Virtual Assistants

Customers want to engage with companies across digital and voice channels, and expect consistency in their omnichannel experience. With rising labor rates and proliferating channels, Intelligent Virtual Assistants are the only cost-effective way to provide a superior CX.

From bots to Intelligent Virtual Assistants (IVA)

The Humanify Intelligent Virtual Assistant is a multi-skilled Digital Worker Factor (DWF) that blends AI, bot technology, and humanity to create a powerful and engage customer experience. Using bots to both guide and coach your agents, as well as directly engage your customers in context of their customer journey and digital body language. Brining the perfect mix of AI, human touch, and a dash of magic to every customer interaction.

Multi-skilled and multi-purpose

Scripted, but flexible

Integrated and scalable (Digital Worker Factory)

A single bot becomes smarter and smarter to handle multiple usecases

Rapid stand-up of new use cases

More cost effective over the long run

Interactions that matter

Our IVA solutions help create a hybrid workforce of both humans and bots to enable you to be there for your clients, 24x7 while freeing up human agents to deliver more valuable interactions.

Provide a resource 24x7 that can quickly and accurately engage with and
answer your customers or prospects questions. Listen in both text and voice
channels.

Free up your human agents to engage in more value-added interactions
while automating the low value transactions.

Using digital body language and machine learning, empower your team to
know what the next best action or offer they should be taking with your
clients & prospects.

Know when to escalate to a Human Agent and be able to seamlessly
transfer the member and the context of the interaction.

Ensure your customers have frictionless and similar experiences across all
interactions with the brand.

Industry Solutions

From Healthcare to Automotive, see how we are helping redefine customer experience across different industries.