Not able to access files from Medidata Rave

Not able to access files from Medidata Rave

Dear WinSCP Team,
I am not getting reports/files on win SCP for the batch jobs I am running on Medidata Rave.
I contacted Medidata Technical Support Team, they are able to see the SAS JOB 70 ran and it was transferred to FTP path successfully. They asked me to check with WinSCP technical support.
My WinSCP details are as follows:
File Protocol- FTP
Encryption- TLS/SSL Explicit encryption
Host Name- ftp02.ftp.mdsol.com
Port No-21
Username- peeyushkumar.sengar
Let me know if you have any question.