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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

Nothing like the pictures, bathroom very cramp for 4 people to use. Everything was very cramped and felt squished in. Staff were nice and we had a nice meal at the restaurant. Although would say only stay here for 1-2 nights is enough.

First and only bad review we have ever given, hoping this will be useful for at least someone as the current 4 stars this place has seems incredibly inaccurate based on our stay here last night. The only way to describe this place is mediocre (if that!)- the 1-star basic…

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Date of stay: January 2019

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Response from SunilS2976, Manager at Heartland Hotel Queenstown

Responded 1 week ago

Good afternoon KWandLM Sincere apologies for not meeting your expectations at this time. Thank you for taking the time to review and rate Heartland Hotel Queenstown online, hope to see you again. Kind regards, Sunil Siraboina Hotel Manager

A nice option in overpriced Queenstown. The rooms are old and no soundproof. Unfortunately, the couple next to us wanted to have some "private" moments in 4am and we thought we were watching an adult movie. The hotel is situated very close to the town center and it is very…

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Date of stay: January 2019

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Response from SunilS2976, Manager at Heartland Hotel Queenstown

Responded 1 week ago

Good afternoon andresit0, Thank you for taking the time to review and rate Heartland Hotel Queenstown online, The team sincerely hope to see you again very soon. Kind regards, Sunil Siraboina Hotel Manager

A very nice hotel overlooking Queenstown. Great rooms with fantastic views. Nice BF buffet. Professional and friendly staff. The rooms are very spacious with big bathrooms and all amenities. Wanted to stay longer but it was full house for the coming days.

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Date of stay: November 2018

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Response from SunilS2976, Manager at Heartland Hotel Queenstown

Responded 1 week ago

Good afternoon Heinzpeter, Thank you for taking the time to review and rate Heartland Hotel Queenstown online, The team sincerely hope to see you again very soon. Kind regards, Sunil Siraboina Hotel Manager

This is a good hotel, conveniently located near downtown Queenstown. The staff were helpful, and the spa is very nice. The breakfast buffet was ok, but with so many other options around, I'd recommend skipping it.

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Date of stay: August 2018

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Response from SunilS2976, Manager at Heartland Hotel Queenstown

Responded 11 Dec 2018

Good afternoon QuickWhitTravel, Thank you for taking the time to review and rate Heartland Hotel Queenstown online, Glad to see such wonderful review in detail your experiences in terms of quality and service. The team sincerely hope to see you again very soon. Kind regards, Sunil Siraboina Hotel Manager

We were given lake side room straight away. They did not demand anything and there were no extra charges. May be if the room are fully occupied on the lake side you may have to settle on the other side. As others pointed out it possible to have a lovely view if you walk to the lake side.0 votes