Order / Return Policies

Can I cancel my order?

If you wish to cancel your order, please notify FARAXA Publishing through our online contact form. Please note that we can only cancel items if they have not yet shipped. For items that have shipped, FARAXA Publishing is happy to refund items that are returned to us within 30 days of receiving the item, provided they are in perfect condition.

Can I return my item for a refund or exchange?

Please contact FARAXA Publishing through the online contact form to obtain a returns authorisation. For the return of books, we recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items. Once items have returned to our warehouse, a refund will be automatically applied to the PayPal account used to make the purchase if book/s purchased are in excellent condition.

Sorry, we are currently unable to exchange items.

How can I return an incorrect, faulty or damaged item?

Should you receive any items that you did not order, or faulty or damaged items, please contact FARAXA Publishing via the online contact form giving details of your order.