What to Expect During an AC Repair Appointment

Published on June 25, 2016

So, all of a sudden your AC system needs repair at your Ocala home and you don’t know what that entails. It’s nerve-wracking enough to let an AC repairman into your home, but then to not be sure what they’re going to do could add another level of anxiety. Not to worry! Service Experts Heating & Air Conditioning is here to fill you in on the standard air conditioner repair process so you’ll be ready when an expert air conditioning service technician needs to pay you a visit.

It Starts Simple

When the technician arrives, the first thing they should do is ask to see the thermostat. It might seem silly, but they need to take a look at it to verify that it’s not just a thermostat settings problem. The service tech will verify the thermostat is switched to cool and then lower the temperature to see if that will start up the air conditioner. A faulty or improperly connected wire could be the culprit that’s preventing you from having a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty

The repairman will then probably ask you to see the A/C. Similar to a doctor, the technician will begin their trial and error testing process. There are several variables that could be the reason for an AC that isn’t functioning properly, and it’s up the technician to check all the possible reasons starting from the most frequent issues to the least. The process could take anywhere from five minutes to an hour, possibly longer.

During the air conditioning diagnosis, they will most likely check the air filter to confirm it’s not clogged or requires replacing. They will inspect your A/C system’s refrigerant levels, confirm the air condenser fan is turning properly, confirm that the size of your air conditioner is suitable for the size of your home, and examine the wiring, electronics and safety controls.

Have answers, will fix

Once the AC repairman has identified the problem, he or she should explain all your choices to you. The conversation will usually start with the repairman explaining what the problem is, what part (if any) failed, how or why it died, and what function that part has for your air conditioner.

The technician will then go into your choices, which will entail swapping out the part and resolving the trouble, but might also entail upgrading parts of the AC system, the A/C system itself, or your complete heating and cooling system. In some cases, it may make more sense to purchase a whole new heating and cooling system, particularly if the A/C system is past its prime, or likely to break down again and end up with you spending more on air conditioning repairs in the long run. The repairman will discuss how much time, effort, and cost it will take to rectify the problem.

The repairman may now explain what could have been done to prevent the problem or part failure and how to prevent a future issue from occurring. This usually includes seasonal maintenance, which not only helps avoid an AC breakdown, but in most experiences also keeps your AC system’s warranty valid. Most expert air conditioning repair businesses will offer an annual maintenance plan so you don’t have to worry about making future heating and cooling tune-up appointments for your HVAC equipment.

Lastly, they will go over the process for repairing the failed part or fixing the issue. If you decide that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts necessary and schedule your new appointment to repair the A/C system. Or, if the part needed is already available on their van, they will go ahead and start the AC repair work with your permission.

Remember that throughout Ocala your HVAC equipment is in good hands with Service Experts Heating & Air Conditioning. Our technicians are NATE-certified and have received extensive background checks so you can feel confident with the people we send into your home. If you ever come across any questions about your A/C system or what to expect with your air conditioner repair, give us a call day or night at 352-414-4006 and we’ll be happy to discuss the process.

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