Cleveron 501 Grocery Robot

An outdoor parcel robot for grocery pickup.

Cleveron 501 can
be installed in various locations, taking the shop closer to the consumers. Cleveron 501 is
a self-service pickup point with freezer and regular climate zones, issuing orders within seconds, thus making the
pickup fast and convenient for the end-user.

What is it?

Cleveron 501 is a unique robotics-based click and collect solution designed to offer outdoor grocery pickup in various locations.

The grocery robot can store FMCG, such as vegetables or milk as well as frozen goods like ice cream. Thanks to the size, minimal site requirements and easy installation of Cleveron 501, it can be placed in easy-to-access locations for consumers, e.g. business districts or even traffic junctions. This enables the grocery supplier to take their shop closer to their consumers and offer a fast and convenient pickup option.

Online grocery shopping is a rapidly growing market and grocers are facing the need to upgrade their omnichannel strategies to keep up with demand. Online grocery shopping sales in the U.S. are expected to reach 29.7 billion U.S. dollars by 2021. As the trend gains ground, grocers have to start streamlining and diversifying their delivery operations.

80% of shoppers said they’re more likely to buy repeatedly from retailers that offer a range of convenient, flexible delivery options.

Cleveron 501 is a new delivery alternative, making online grocery shopping cheaper, faster and more convenient for both grocers and consumers.

Two temperature zones

Cleveron 501
is available with different temperature zones to accommodate all types of goods,
from ice cream to bananas.

The refrigerated zone

The standard
model is a single temperature unit with an adjustable internal temperature
setpoint between +2 °C...+25 °C (+36 °F...+77 °F). Each client can choose the
exact temperature for the refrigerated zone, depending on their specific needs.

The freezer zone

We offer an optional, low-temperature zone with the controlled temperature of -18 °C (0 °F). This zone can be added to any
standard unit and will enable to store frozen goods and FMCG in the same
grocery robot but in different temperature zones.

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How does it work?

The client orders groceries online and chooses
the grocery robot as their preferred delivery method.

The courier arrives at Cleveron 501 and starts the fulfilment process.

The unit operator/courier identifies
himself at the user console

The unit operator scans the
barcode on the crate with groceries

Cleveron 501 sends out an empty
crate

The unit operator replaces the
empty crate with the scanned crate containing groceries

The customer receives a
message and a pickup code on their phone notifying that their order is ready

The customer arrives at the
grocery robot and scans their pickup code at the user console

Cleveron 501 brings out the
grocery order

The customer collects their bags from the crate, closes the door and leaves

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Location possibilities

Thanks to
its size and easy installation, Cleveron 501 can be operated next to a
supermarket or be placed in areas where retail space is scarce and expensive.

Near supermarkets

Offer a
fast grocery pickup option next to the supermarket

In suburbs

Take the grocery pickup service closer to your customers

In parking lots

Customers
can drive up to the robot, pick up their groceries and drive off

In busy city centers

Take
your supermarket to places that were never an option before

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Benefits of Cleveron 501

Saves money

Cleveron 501 maximizes the use of expensive retail space by storing the most parcels per square meter. It is a cost-effective way to offer grocery pickup in areas where retail space is limited or expensive. Cleveron 501 is also a lower-cost alternative to home deliveries, where each grocery order is delivered individually. The parcel robot is a self-service unit, which means that the end-user doesn’t need any assistance from an employee to receive their groceries.

Saves time

Busier lifestyles and the rise of e-commerce have increased the popularity of home deliveries. While it is convenient to have goods delivered straight to your doorstep, it is very inconvenient to wait at home for the courier to arrive. For retailers, busy lifestyles cause failed delivery attempts, which cost them time and money.

Cleveron 501 is fast – the loading and retrieval process only takes seconds. Customers can pick up their goods at any time and companies spend less time on deliveries.

The grocery robot has minimal site requirements and is very easy to install so you could start automating online grocery deliveries as soon as possible.

Offers convenience

Cleveron 501 is based on the same user process model as Cleveron’s other robotics-based solutions, offering a seamless user experience for both the store associate / courier and the end-user. All actions take place at one user console – the courier can load the grocery orders into the machine through the console and the end-user will receive the order from the same console.

The user interface is the same as on other Cleveron products, which guarantees that it is as intuitive as possible. The courier and the end-user only need to scan their ID or the order pickup code to insert or receive the order.

Brings you closer to your customers

Thanks to its compact size, the fact that it is easy to transport and install, the Cleveron 501 can be placed anywhere with electricity, a network connection and a solid surface. In addition to being located next to the supermarket, the parcel robot can also be installed near main roads, in suburban areas, on parking lots in business districts, in narrow city centers, university campuses, industrial parks, etc.

Customizable design

The external design of the Cleveron 501 can be modified according to the client’s needs. The walls and ad spaces inside the robot can be branded according to the corporate visual identity demands; they can be used as additional advertisement spaces or designed to match the surrounding environment.

Customizable temperature zones

The standard model is a single temperature unit with an adjustable internal temperature setpoint between +2 °C...+25 °C (+36 °F...+77 °F). Each client can choose the exact temperature for their grocery robot. We offer an optional, freezer zone with a controlled temperature of -18 °C (0 °F), which can be added to Cleveron 501.

Adaptable software

Cleveron 501 works on Cleveron’s CleverLand software which enables the owner to manage their parcel robots conveniently. It is easily integrated through a public API. Cleveron continuously develops the software, taking into account the various needs of the customer.

Full service

Cleveron is your full-service partner. We take care of the installation process, offer maintenance for all our products and support from our remote and on-site teams.

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How does it differ from a chilled locker?

Smaller footprint

Robotic solutions are more space-efficient than automated parcel machines (APM’s). The parcel robots can store more parcels per square meter than traditional parcel lockers; they can store packages much higher because goods are delivered through a single user console.

Smaller service area

Robotics-based solutions have one user console, from which all parcels are inserted and withdrawn. Chilled lockers, on the other hand, have a user console and individual doors. The end-user must insert their pickup code, after which a door can open in the furthest corner of the machine. With Cleveron 501, all grocery bags go in and out from the same user console, offering a convenient user experience.

To load a chilled locker with 124 doors, the courier would have to walk 2 km back and forth from the user console. With Cleveron 501, all orders go through a single user console.

More ergonomic

Cleveron’s product development begins with product design and it plays a major role in the entire development process. Our solutions have been made with comfort and ergonomics in mind. With Cleveron 501, couriers don’t have to put heavy grocery bags on hard-to-reach shelves and customers can also pick up their goods with ease. The parcel robot is ADA compliant, which means customers with disabilities are also able to use the machine.

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Technical information

Cleveron
501 is available in two different sizes.

Cleveron 501 M

Cleveron 501 L

Maximum hold

124 crates

276 crates

Width

3 m

3 m

Depth

7 m

13 m

Height

3.4 m

3.4 m

Crate
size

W 600 mm × L 400 mm × H 253 mm

Cleveron 501 is available with two different temperature zones. The refrigerated zone can be set between +2 °C...+25 °C (+36
°F...+77 °F). The optional freezer zone has a setpoint of
-18 °C (0 °F).

Cleveron 501 can be installed as a
stand-alone unit or with multiple units side by
side.

Software

Cleveron 501 is operated by Cleveron's CleverLand
software platform. CleverLand is a cloud-based software which is easily
integrated with any backend system using Public API protocol.

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Support
and maintenance

Cleveron
offers full worldwide support for all of its products. Our after-sale
support includes 24/7 monitoring, spare parts, scheduled maintenance and on-
and off-site technical support. Our service partners are continuously trained and
certified in Cleveron’s factory.

Implementation

Hardware
installation

Software integration

Training

Technical support

Remote monitoring

On-site
maintenance

Spare parts

Warranty

System
enhancement

Business performance
data

Research &
development

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Remote monitoring

Our support includes a remote technical monitoring service to optimize the system's performance and minimize downtime. The main advantage of remote technical monitoring is that it enables to detect and solve 80% of hardware and software related issues from a distance. That translates to fast problem-solving and low maintenance costs.

On-site maintenance

Our support also includes worldwide on-site maintenance. On-site maintenance is carried out by our certified partner at the client's destination country. Cleveron provides continuous training and certification of service technicians, as well as spare parts management and logistics.

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Download our White Paper

How to create the best customer experience with click and collect 2.0

There’s no doubt about it – click and collect or BOPIS (buy online pick-up in store) is here to stay and growing globally. This omnichannel delivery sector is expanding across retail categories beyond well-known general merchandise players like Walmart, to specialty retailers like Zara, Decathlon, and Canadian Tire. And into new retail sectors like grocery.

Download our White Paper to discover, how new robotics-based automated parcel pick-up solutions are a critical part of enabling click and collect 2.0.