Hotel Overview

Great

staff and amenities were all you need. The stay for two nights was perfect. And since it was first... See full review

BG No. 1

May 12, 2014

A quick weekend getaway

A friend and I were looking for sun and she suggested St. Augustine. I found this hotel and I don't... See full review

Steve360

Mar 3, 2014

Beach (across the street)

St. Augustine Alligator Farm (3.4 mi/5.5 km)

St. Augustine Lighthouse & Museum (3.5 mi/5.6 km)

Lightner Museum (5.1 mi/8.2 km)

Fountain of Youth archeological park (6.4 mi/10.3 km)

General
In addition to relaxation on the beach and by the pool, guests of the Castillo Real, an Ascend Collection hotel work out in the fitness center that includes a treadmill, stair stepper and stationary bike plus soothing sauna and steam room. Order breakfast

Location

The Castillo Real, an Ascend Collection hotel welcomes guests to unwind just 200 steps from the ocean. Mediterranean design and eclectic décor take cues from Florida history, with Spanish, Moorish, Romanesque and Gothic flourishes. Past the three-story lo

Dining

Daytona Beach International Airport (56 mi/90.1 km)

Jacksonville International Airport (57.7 mi/92.8 km)

Rooms

The Mediterranean scheme continues in 60 beautifully-appointed rooms and suites at Castillo Real, an Ascend Collection hotel. Some look out to the ocean, while others offers views of the swimming pool or landscaped grounds. Admire marble and granite accen

Nearby attractions

Outdoor swimming pool

Dramatic Mediterranean décor with three-story atrium lobby

Short drive to downtown historic St. Augustine

Rooms include make-up vanity and beautiful views

Fitness center with sauna and steam ro

Transportation

Romantic and family-friendly beach hotel with pool near St. Augustine

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Hotel Policies

Check-in:

04:00 PM

Check-out:

11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Nice Place

Nice place, seems like it i independently owned. The rooms were comfortable and not far from the local attractions

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

4

Trip purpose:

Business

Review of Castillo Real, an Ascend Hotel Collection Member

Reviewer score

3

5.01.0

Would not recommend

Desi Derata

Business

Shelbyville

Jun 30, 2015

summer getaway

The hotel was quiet, and the hotel staff was friendly. The room was as advertised, except the 'partial ocean view' was almost non-existent. Coffee and water were provided for guests, but there were no complimentary breakfast items. Wi-fi was free for multiple devices, which was a big plus. Replaced carpet in hallway without any notification to guest room, creating an uncomfortable situation. One small restaurant on site, that was average on the food we ordered, with service that was less than average.

Hotel features (5 = best, 1 = worst):

Amenities:

3

Cleanliness:

4

Hotel staff:

3

Comfort:

4

Location:

4

Value:

3

Trip purpose:

Business

Review of Castillo Real, an Ascend Hotel Collection Member

Reviewer score

4

5.01.0

Would recommend

Joe.237

Business

Davie

Jan 15, 2015

Quiet Getaway

The room was clean, the staff were nice and the location near the beach was perfect. The proximity to the historic section of the city was nice. The only regret was that we didn't have more time to enjoy it!

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

5

Comfort:

4

Location:

5

Value:

4

Trip purpose:

Business

Review of Castillo Real, an Ascend Hotel Collection Member

Reviewer score

4

5.01.0

Would recommend

L.Carela

Business

Savannah Ga

Jul 5, 2014

Great Stay! Would recommend to Families or Romantic Getaway

Great Staff, Amazing Room with a Jacuzzi and a ocean view that we were not expecting. only about a 10 min Cab Ride to Down Town St Augustine

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

4

Value:

3

Trip purpose:

Business

Dining tip:
In Hotel

Get the Breakfast coupons or walk across the street to Café 11 and get your breakfast

Review of Castillo Real, an Ascend Hotel Collection Member

Reviewer score

5

5.01.0

Would recommend

BG No. 1

Business

FL

May 12, 2014

Great

staff and amenities were all you need. The stay for two nights was perfect. And since it was first time in St Augustine's it made the visit worth it

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

5

Trip purpose:

Business

Dining tip:
In Hotel

La Cucina.

Review of Castillo Real, an Ascend Hotel Collection Member

Reviewer score

3

5.01.0

Would not recommend

Vicki RN

Business

North East, Maryland

Mar 9, 2014

Just OK

I guess the website built my expectations too high...I was expecting the hotel to be on the beach which their photo implied. It was close to the beach, about 1/2 block away so it wasn't a huge problem. Our room was spacious but really dark with a "view" out of a small window of the parking lot. Because it was rainy we were stuck in the room for a bit. The bed was too soft and both my husband and I ended up with backaches. The shower is large and was very nice. The restaurant,, La Cuchina, was lovely though we understand they are not affiliated with the hotel. I thought the price was high for what we got.

Hotel features (5 = best, 1 = worst):

Amenities:

3

Cleanliness:

5

Hotel staff:

5

Comfort:

4

Location:

4

Value:

3

Trip purpose:

Business

Review of Castillo Real, an Ascend Hotel Collection Member

Reviewer score

5

5.01.0

Would recommend

Steve360

Business

Newport RI

Mar 3, 2014

A quick weekend getaway

A friend and I were looking for sun and she suggested St. Augustine. I found this hotel and I don't think I could have made a better choice. The Spanish style, the professional and fun staff, the amenities, the pool, hot tub, sauna, steam room and the food, oh the food, incredible. The location was far enough away from the tourist area, congestion and traffic, unless you wanted it. A block to the expansive beach made a morning walk, after a great breakfast was a ritual.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

5

Trip purpose:

Business

Dining tip:
In Hotel

The food is great. Beer and wine only but plenty of choices.

Review of Castillo Real, an Ascend Hotel Collection Member

Reviewer score

5

5.01.0

Would recommend

surf yearner

Business

NYC

Feb 11, 2014

castillo real the real deal

For someone who wanted both beach walking and St Augustine and who had a car, this hotel was a very pleasant choice indeed. The beach was a short walk..say a minute, away and St augustine a short drive...say 5 minutes. Of course, parking in St. Augustine is its own problem, but that is not the problem of the hotel. Breakfast is not included, which is not a particular problem for our lifestyle, but might be a value problem for others. They do have a prix fixe breakfast arrangement with the on site restaurant, and our one breakfast there was very good. On the 4th floo are two exercise machines, weights (1 5 pound weight missing), a steam room and sauna....The decor was warm, fun and pleasing. In general I was quite happy.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

4

Trip purpose:

Business

Review of Castillo Real, an Ascend Hotel Collection Member

Reviewer score

2

5.01.0

Would not recommend

John and Judy K

Business

Brunswick, GA

Jan 25, 2014

Buyers Remorse

After we made our reservation we called the hotel to request a room with the best view of the ocean and they were very helpful. We stayed from Friday night to the following Monday. The room was pretty ordinary and if we were not on the fourth floor we would not have seen much of the ocean. As it was we had to look between the beachfront condos between the hotel and the beach. Or room refrigerator did not work when we arrived. The first two times we requested it be looked at maintenance came and turned some knobs and told us to wait to see if that worked. They finally replaced it after the third request. That was on Sunday afternoon. We asked that our room not be cleaned each day, except for clean towels. That didn't happen until we caught one of the cleaning staff in the hall and swapped out our own towels. Our room was an oversize, king bed with a whirlpool tub. The hotel description said robes were supplied. There were none in our room. After three requests we finally got bathrobes that were ratty and frayed all around the edges. At $200 a night, with taxes and all, this hotel is not what we expected.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

3

Hotel staff:

4

Comfort:

3

Location:

3

Value:

1

Trip purpose:

Business

Review of Castillo Real, an Ascend Hotel Collection Member

Reviewer score

3

5.01.0

Would recommend

Will Travel light

Business

Miami Beach

Jun 10, 2013

an ok hotel

The hotel is clean and the room was spacious. The personnel nice and friendly. Steps from the beach. The only complain? The shower pressure very weak and it was difficult to wash off all the soap from your body.