the food was ok as I like spicy. But one mouthful of water and a small wine. soft drink, etc was not enough on a 4 hour flight. Leg room was very bad. I am average hight 5 ft 10 inch but could only sit sideways aas not enough room

MNL

KUL

Mediocre 2.0

They damaged MY OVER 400 Euro suitcase handle and said that they dont take any responsibility!!!

SYD

KUL

Good 7.3

Not enough elbow space between fat passengers

MNL

KUL

Excellent 9.3

Took off on time and landed exactly on time

Leg room and entertainment limited.

LBU

KUL

OK 4.3

The crew was nice.

Two MH flights I took were 1 hour and 2 hours late. The latter resulted in missing connection to BKK and another flight to TPE. I got stuck in Kuala Lumpur for the night and they booked me a resort that was 30-40 min drive from the airport. How are all of these reasonable?!

The queue to board the plane was very long due to the fact that there was only one person doing the check-in. It will make things more pleasant if they have two people instead of one person.

MNL

KUL

Good 6.6

the staff were pleasant

the food was ok as I like spicy. But one mouthful of water and a small wine. soft drink, etc was not enough on a 4 hour flight. Leg room was very bad. I am average hight 5 ft 10 inch but could only sit sideways aas not enough room

KUL

HKG

Excellent 9.0

We had a 4.5 hour delay due to weather conditions at Heathrow.
Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much.

SYD

KUL

Good 7.3

Not enough elbow space between fat passengers

MNL

KUL

Excellent 10.0

Despite recent tragedies that led to loss of life and aircraft, the flag carrier of Malaysia seems to be well on the road back to good health and prosperity. This is a win-win situation all 'round. From being re-booked to an earlier flight by their impressive ground staff to excellent in-flight service and airmanship during the ride, the experience was truly one of the nicest airline experiences in recent memory. With improvements at MNL coupled with this fine experience, I now have another option to choose from when traveling by air both within SEA and beyond. Kudos to all.

Though not MH's fault, having to queue for nearly 2 hours at KLIA to clear immigration formalities was an extremely rude welcome back here, considering that it took me less than 30 minutes in June to clear formalities at the "Budget Terminal."

I realize not always the fault of the airline themselves but the over 3 hour delay caused me to completely change my plans in KL.

MNL

KUL

Good 6.6

the staff were pleasant

the food was ok as I like spicy. But one mouthful of water and a small wine. soft drink, etc was not enough on a 4 hour flight. Leg room was very bad. I am average hight 5 ft 10 inch but could only sit sideways aas not enough room

MNL

KUL

Mediocre 2.0

They damaged MY OVER 400 Euro suitcase handle and said that they dont take any responsibility!!!

KUL

HKT

Good 6.3

The queue to board the plane was very long due to the fact that there was only one person doing the check-in. It will make things more pleasant if they have two people instead of one person.

Despite recent tragedies that led to loss of life and aircraft, the flag carrier of Malaysia seems to be well on the road back to good health and prosperity. This is a win-win situation all 'round. From being re-booked to an earlier flight by their impressive ground staff to excellent in-flight service and airmanship during the ride, the experience was truly one of the nicest airline experiences in recent memory. With improvements at MNL coupled with this fine experience, I now have another option to choose from when traveling by air both within SEA and beyond. Kudos to all.

Though not MH's fault, having to queue for nearly 2 hours at KLIA to clear immigration formalities was an extremely rude welcome back here, considering that it took me less than 30 minutes in June to clear formalities at the "Budget Terminal."

MNL

KUL

Good 6.6

the staff were pleasant

the food was ok as I like spicy. But one mouthful of water and a small wine. soft drink, etc was not enough on a 4 hour flight. Leg room was very bad. I am average hight 5 ft 10 inch but could only sit sideways aas not enough room

MNL

KUL

Good 6.0

I realize not always the fault of the airline themselves but the over 3 hour delay caused me to completely change my plans in KL.

KUL

BKK

OK 5.6

Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it

MNL

KUL

Mediocre 2.0

They damaged MY OVER 400 Euro suitcase handle and said that they dont take any responsibility!!!

Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it

MNL

KUL

Excellent 9.0

Excellent customer service...the flight attendants really put the passengers first. The food was also enjoyable and the in-flight entertainment choices were nice for varied interests

MNL

KUL

Mediocre 2.0

They damaged MY OVER 400 Euro suitcase handle and said that they dont take any responsibility!!!

MNL

KUL

Good 6.6

the staff were pleasant

the food was ok as I like spicy. But one mouthful of water and a small wine. soft drink, etc was not enough on a 4 hour flight. Leg room was very bad. I am average hight 5 ft 10 inch but could only sit sideways aas not enough room

MNL

KUL

Excellent 10.0

Despite recent tragedies that led to loss of life and aircraft, the flag carrier of Malaysia seems to be well on the road back to good health and prosperity. This is a win-win situation all 'round. From being re-booked to an earlier flight by their impressive ground staff to excellent in-flight service and airmanship during the ride, the experience was truly one of the nicest airline experiences in recent memory. With improvements at MNL coupled with this fine experience, I now have another option to choose from when traveling by air both within SEA and beyond. Kudos to all.

Though not MH's fault, having to queue for nearly 2 hours at KLIA to clear immigration formalities was an extremely rude welcome back here, considering that it took me less than 30 minutes in June to clear formalities at the "Budget Terminal."

Despite recent tragedies that led to loss of life and aircraft, the flag carrier of Malaysia seems to be well on the road back to good health and prosperity. This is a win-win situation all 'round. From being re-booked to an earlier flight by their impressive ground staff to excellent in-flight service and airmanship during the ride, the experience was truly one of the nicest airline experiences in recent memory. With improvements at MNL coupled with this fine experience, I now have another option to choose from when traveling by air both within SEA and beyond. Kudos to all.

Though not MH's fault, having to queue for nearly 2 hours at KLIA to clear immigration formalities was an extremely rude welcome back here, considering that it took me less than 30 minutes in June to clear formalities at the "Budget Terminal."

LBU

KUL

OK 4.3

The crew was nice.

Two MH flights I took were 1 hour and 2 hours late. The latter resulted in missing connection to BKK and another flight to TPE. I got stuck in Kuala Lumpur for the night and they booked me a resort that was 30-40 min drive from the airport. How are all of these reasonable?!

SYD

KUL

Good 7.3

Not enough elbow space between fat passengers

MNL

KUL

Excellent 10.0

Efficient check in

Nothing

MNL

KUL

Mediocre 2.0

They damaged MY OVER 400 Euro suitcase handle and said that they dont take any responsibility!!!

We had a 4.5 hour delay due to weather conditions at Heathrow.
Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much.

MNL

KUL

Excellent 9.0

Excellent customer service...the flight attendants really put the passengers first. The food was also enjoyable and the in-flight entertainment choices were nice for varied interests

MNL

KUL

Mediocre 2.0

They damaged MY OVER 400 Euro suitcase handle and said that they dont take any responsibility!!!

SYD

KUL

Good 7.3

Not enough elbow space between fat passengers

KUL

BKK

OK 5.6

Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it

Two MH flights I took were 1 hour and 2 hours late. The latter resulted in missing connection to BKK and another flight to TPE. I got stuck in Kuala Lumpur for the night and they booked me a resort that was 30-40 min drive from the airport. How are all of these reasonable?!

MNL

KUL

Good 6.0

I realize not always the fault of the airline themselves but the over 3 hour delay caused me to completely change my plans in KL.

MNL

KUL

Excellent 9.0

Excellent customer service...the flight attendants really put the passengers first. The food was also enjoyable and the in-flight entertainment choices were nice for varied interests

KUL

HKG

Excellent 9.0

We had a 4.5 hour delay due to weather conditions at Heathrow.
Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much.

KUL

BKK

OK 5.6

Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it

We had a 4.5 hour delay due to weather conditions at Heathrow.
Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much.

MNL

KUL

Excellent 9.0

Excellent customer service...the flight attendants really put the passengers first. The food was also enjoyable and the in-flight entertainment choices were nice for varied interests

KUL

BKK

OK 5.6

Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it

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