Refund Policy

Cancellation

6×6 Design LLC web design and development has a 100% Satisfaction Guarantee. Once 6×6 Design has received the initial payment and confirmation from the client, we consider the project to be active. If the client wishes to cancel the project at any time, they need to do so by sending a written cancellation notice, either written or via email:

Refund

If within 30 days (after a signed Service Agreement has been placed) you decide our services do not live up to your expectations, you will be liable to pay for all work already completed on the project, and any other additional expenses that 6×6 Design has incurred to that point in time due to the project, including any reasonable costs involved in ceasing the project. A full invoice will be sent to the client detailing all these costs at request. 6×6 Design reserves the right to retain all files worked and/or created, paper and electronic, which are associated with the services a refund was issued for. All initial deposits and paid subscription payments are non-refundable.

Contact us if there are any additional questions regarding our cancellation or refund policy.