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Rorschach112

Posted 18 June 2008 - 01:45 PM

Rorschach112

Ralphie

Retired Staff

47,710 posts

Hello

Rename HijackThis.exe to Flipper.exe

Please download ATF Cleaner by Atribune.Double-click ATF-Cleaner.exe to run the program.Under Main choose: Select AllClick the Empty Selected button.If you use Firefox browserClick Firefox at the top and choose: Select AllClick the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browserClick Opera at the top and choose: Select AllClick the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.The fix will begin; follow the prompts. If your firewall gives an alert, (because this tool will download an additional file from the internet), please don't let your firewall block it, but allow it instead.Then you will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log

If you have internet connection problems then do the following :

Please go to Start -> Control Panel, and choose Network Connections. Then right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and left click on properties. Double-click on the Internet Protocol (TCP/IP) item and select the radio button that says Obtain DNS servers automatically. Click OK twice, and restart your computer.

Please visit this web page for instructions for downloading and running ComboFix

Once you install the Recovery Console, when you reboot your computer, you'll see the option for the Recovery Console now as well. Don't select Recovery Console as we don't need it. By default, your main OS is selected there. The screen stays for 2 seconds and then it proceeds to load Windows. That is normal.

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.