I hired FDR plumbing to do some plumbing work in my house. I met the owner and he didn’t do personally the work. He sent two young men from his company. After the above plumbing, we didn’t have any hot water in the house because of his poor job. We have young children and I called him. He didn’t pick up the phone and didn’t show up to supervise the work. He is so irresponsible and inhuman. We stayed about 1 week with the whole family without hot water. We called another plumber and he fixed the issues. Everything happened because his inexperienced young workers without any plumbing skills didn’t install the faucet cartridge in the new bathroom and the hot water continues to mix with cold water.

I’m sorry your experience with our services that day were less than satisfactory. Rest assure that if I was made aware of the severity of the issue, we would have made an emergency visit that same day. I’m sorry that you feel the need to not only attack my business, but the nature of my character as well, based on a misunderstanding. We very much take pride in all our work and have many happy customers.

Called them out to a shower that wouldn’t turn off. After diagnosing the problem over the phone, even though it was getting late FAUSTO came over from Oakville and within a few minutes had fixed the problem and totally cleaned up.
I’d use these guys every time.

Fausto is the man! I had multiple plumbing issues in my century home. I got many quotes and although Fausto said the exact same thing/made the same recommendations as all the other plumbers, he was roughly HALF the price! He was super professional (on time, tidy and helpful) and even made some last second visits to the home when requested. Him and Sean did a great job and I will use them again for any future plumbing work!

More about FDR Plumbing

At FDR Plumbing, we provide a wide range of high quality residential and commercial plumbing services with customer satisfaction as our top priority. We take pride in all our work and ensure that every job is completed with honesty, integrity and no hidden costs. Every job is approached equally as we understand the needs of all our customers. We offer Plumbing, Drain Services, Commercial Services, and Renovations / Custom Builds.