The Microsoft in Power & Utilities blog discusses the emerging technological and economic challenges facing the global Utility industry and how Utilities can innovate through a strategy based on devices and services to transform and grow their business

Utility executives know implicitly that consumers judge their company by the amount and meaningfulness of the Utilities' community outreach and conservation programs. What’s been difficult to measure is just how much value is created by such efforts and thus how much companies should invest in them given...