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About MedExpress Urgent Care - Bristol

MedExpress Urgent Care - Bristol
is an urgent care center in Bristol, TN
located at 2686 W State St., .
They are open 7 days a week seeing walk-in patients in Bristol.
MedExpress Urgent Care - Bristol is part of the larger MedExpress Urgent Care network of urgent care clinics
with a total of 200 locations, 0 of which are within 20 miles
of Bristol, in cities including .

As an urgent care center, MedExpress Urgent Care - Bristol provides non-emergent medical
care most typically referred to as urgent care services. This category
of medicine includes the treatment of allergies, asthma, broken bones
and sprains, burns, cold and flu symptoms, ear, sinus and respiratory
infections, insect and animal bites, stomach viruses, skin rashes and
most other non-life threatening injuries, illnesses and conditions.
Additionally common health assessments are typical service offerings
including annual and school physicals and STD tests.
While this urgent care does offer assistance with immediate health care
needs, if you are suffering from a true medical emergency, go to the
emergency room in Bristol, TN or call 911 immediately.

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Ratings and Reviews

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Brittany P.Posted on June 27, 2015 | Visited this location June 20, 2015

Quality

Convenience

Service

Wait Time

Don't waste your time!

I came in thinking my daughter had an ear infection or something else that could be treated with minimal antibiotics. I was told absolutely nothing about what was actually wrong with her. He made me try to give my 8 month old daughter water, which as any parent or human with common sense would know, she wouldn't drink being as she was sick and most kids hate water! As a result of her not drinking it, I was told she was severely dehydrated, warned that if I waited longer she would have to be brought back from "the jaws of death", which I am quoting from the physician, and forced to take her to the ER. I was also told that because her heart rate was high, which is normal when a child has a fever (I guess it doesn't matter to this physician), that she would need to have something done to get it down, and only the ER could do that. Upon arrival at the ER, I was informed she was not dehydrated at all and that she had the beginning stages of pneumonia. I was also told that her heart rate was well within the normal ranges for a child with a fever. (Well, duh).
I should've saved time and money and taken her to the ER to begin with. Now I have two medical bills (probably over 500.00 at this point) instead of one.
I will never in my life be back to this gas station they call a medical office, not even if I myself need to be brought back from the jaws of death.
I don't care if he did have 38 years of ER experience, experience doesn't negate common sense. It also doesn't mean he can brush me off and tell me my child will get worse and not even tell me what's wrong with her.
I have never been so disappointed in a medical professional in my entire life.

Christi V.Posted on November 15, 2015 | Visited this location November 14, 2015

Quality

Convenience

Service

Wait Time

Completely unimpressed

I took my daughter here around 6:45 pm. I felt like we were an inconvenience and they were ready to go home. The nurse that saw her was rude and showed no compassion for my daughter as she cried from being in pain. We weren't seen by a dr at all. They sent us to ER. Even a nurse there said she questioned their motives quite often. Pitiful.

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