Reviews of The Waterford at Plano

I visited this facility

We chose The Waterford as it was very active, and there’s a lot of younger seniors -- which is what we wanted for my mom -- but it was just a very caring facility, and I liked it a lot. I like the atmosphere, and the rooms were very nice.

I visited this facility

The staff at The Waterford at Plano appeared to be just fine and very friendly. The amenities were very nice. The dining area was very nice and very clean. We visited the rooms, and the rooms were fantastic, but it was out of our price range.

I am a friend or relative of resident

I have nothing but GREAT things to say about this place. First and foremost I really don't know what I would have done with the caring and loving support of the Director- Ali, she went far and above what you would ever expect from anyone. She genuinely cares! She gave me direction information for my parent to be successful living independently, such as Senior Helpers and Baylor House calls. (who were also just as wonderful) Even though my parents time there was short due to many medical issues, I am happy that they had such a warm loving and caring place to be for awhile. Everyone there is wonderful they don't just "work" there they really do care about their residents. It's a clean comfortable homey environment great activities great dining/meals. You really wouldn't have to worry about your loved ones here. I highly recommend it!

I am a friend or relative of a resident

My mom really likes the Waterford; she’s been there for three years now. We were trying to find something that might be a little less expensive because things have changed financially for our family, but that never happened because it’s a really good place, so that’s why we’re staying there. Another reason is because my mom has made so many friends there that it was like, “Okay, at this point, is it really worth moving her?" Everything’s good. The staff is really caring; if there’s any issue at all, you just call, and they take care of it right away. The food is basic, nothing fancy. The facility is very nice.

I visited this facility

I visited The Waterford at Plano, and the staff was friendly. What I just didn’t like was the assisted living area; it just didn’t look right to me. The apartments were nice, but I didn’t like the carpet.

I visited this facility

I visited The Waterford. I enjoyed talking to the young lady, but I couldn't remember what her title was. She was very friendly, and she took her time. My mother actually changed her mind and decided not to move here. Had she done so, that's where I would like for her to go. I saw one empty room that somebody had moved out of. They were renovating it, and it was a good size. The dining room was nice and cozy. I thought it was safe and secured enough. They had a big and inviting front room area. Overall, it just seemed like a nice place. Generally, what I liked about it was that it was a smaller community.

One thing that she mentioned to me that kind of ticked my interest was that a lot of the staff had been there for years, and she mentioned how they worked together as a team. I thought that was nice to hear.

I visited this facility

We stopped in to check out The Waterford at Plano as we were in the Plano vicinity looking at assisted living options for our aunt. We needed to come earlier than planned, and the staff was friendly and accommodating about that.

The grounds were spacious and well kept with plenty of nice seating and areas for the residents to enjoy. We could see how it would be easy to have gatherings there with friends and family. Our aunt would particularly like the garden area, where many of the residents enjoy a peaceful atmosphere.

The main rooms were nicely decorated and the residents seemed quite happy with the variety of activities offered, which gets added to as new opportunities arise.

The library was well stocked - and we were told that many of the residents are avid readers, like our aunt.

The food we saw looked and smelled appetizing. They make every effort to accommodate as many tastes and dietary needs as possible.The snacks offered looked healthy and delicious; the staff encouraged everyone to eat well. Our aunt would really like their menu options, which seemed to have a lot of variety.

The activities looked interesting, from local entertainment, to cultural happenings in the region. Residents are encouraged to participate in everything -- from outdoor outings to in-house events.

The residents all looked well cared for and happy; we could see our aunt enjoying living here.

From The Waterford at Plano

At the Waterford, you'll find the freedom to create the lifestyle you've always wanted. Awake each morning to a colorful palette of possibilities from which to paint your day.
At the Waterford, you'll find the freedom to create the lifestyle that you've always wanted. Each morning you'll awake to a colorful palette of possibilities from which to paint your day.

Our community provides you with areas to get away from it all (maybe with a bestseller from our library along with areas to enjoy the company of others. Connect to the Internet on a computer, join friends in the billiards room, relax in our television theater lounge, or step onto our community bus to explore the surrounding areas without the worries of driving.
You'll be conveniently close to shopping, doctors' offices, hospitals and other medical facilities. We'll even transport you to and from your medical appointments within a specified radius.

Say hello to a relaxed lifestyle at The Waterford, where you can paint your retirement any way you please. We invite you to come for a visit. Explore your retirement options, the Waterford way.

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