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If you only know MBNA through our 4 payment ninjas off the telly, you might not know what we’re all about. Here you can find out about our history, awards and sponsorships. Oh, and get to know our geeks a little better too.

What happens once you’re approved?

What happens once you’re approved?

Congratulations on being approved for your new MBNA credit card. You’ll receive everything you need to get up and running in the next 7-10 business days, including your card and PIN.

You need to activate your card before you start using it. The easiest way to do this is through Online Card Services. You’ll need to register your card first if you haven’t already.

Once registered with Online Card Services, you’ll find everything you need to manage your account there. From setting up a Direct Debit, adding authorised users and making a balance or money transfer, it’s all available at the click of a mouse.

Setting up a Direct Debit

Paying by Direct Debit ensures your payments reach us on time and stops late fees on your account.1

To set up a Direct Debit on your credit card, log in to Online Card Services, go to ‘Payments’ and select ‘Set up a Direct Debit’. You’ll then see instructions to follow.

We’ll let you know once your Direct Debit’s in place on your monthly statement. You might have to make a payment by debit card, cheque or any other accepted means until we tell you your Direct Debit’s ready. You can make additional payments as often as you like on top of your Direct Debit.