Bright minds,sharp solutions

Luxoft is a global IT service provider of innovative technology solutions that delivers measurable business outcomes to multinational companies. Its offerings encompass strategic consulting, custom software development services, and digital solution engineering. Luxoft enables companies to compete by leveraging its multi-industry expertise in the financial services, automotive, communications, and healthcare & life sciences sectors. For more information, please visit the website.

IT Business/Technical Analyst

Project Description

You'll be working in the Level 3 IT Production Maintenance & Operations team in Wroclaw, Poland and an integral part of a global team working with associates located in India, Poland and North Americas.
We:
• Own Level 3 IT Production Maintenance & Operations efforts that "Run the Bank"
• Are a software delivery technology function fully dedicated to supporting the Wealth Management Business and its IT Application Service Lines
• Are a metrics driven organization governed by a set of KPIs and Processes

Responsibilities

• lead and coordinate the efforts of a global team utilizing Agile software delivery methods, specifically Scrumban
• conduct requirements-gathering, impact analysis and prioritization activities to support Level 3 IT maintenance and enhancement efforts
• understand and challenge stakeholders
• analyze and evaluate business processes, products and services. determine required IT business solutions and assist in implementing them end to end
• assist in change control, quality assurance and project management activities
• drive the resolution of issues identified during the analysis, design and testing phases

Skills

Must

You have:
• Scrum master experience with Agile (Scrumban, SAFE) software delivery methods
• Proven ability as a business analyst
• Proactive problem and task management, ability to investigate and analyze data with appropriate tools
• Ability to communicate requirements in a clear manner which can be easily interpreted by all those within the team
• Strong communication skills, including status reporting and frequent interaction with business users and IT stakeholders
• Detail oriented, comfortable managing to KPIs and working to improve IT operations and process efficiency
• Knowledge of the systems development lifecycle

You are:
• technically savvy with an appreciation for IT capability
• adaptable, able to work across teams and functions globally
• fluent in English

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