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Jacqueline is a Partner with Optimity Advisors and leads the Public Policy and Healthcare practice across EMEA. She is a respected international economist, evaluator and agile transformation specialist. Having started her career as a UK government economist, she went on to work with a "big-five" consultancy before founding an independent consultancy in 1988 which evolved to become Matrix Knowledge. Matrix Knowledge became part of Optimity Advisors in 2014.

Industry

Jacqueline Mallender

Experience

Working with clients and teams in Europe and the Middle East, Jacqueline is a highly-collaborative advisor who brings thought leadership, experience and expertise to every engagement. She provides project direction on specific assignments, working closely with the client and the team to deliver high value solutions which carry the Optimity Advisors quality watermark.

Jacqueline is a respected international public policy economist and throughout her career has directed numerous economics studies in Europe and, more recently, the U.S.. Her particular focus is on cost benefit analysis, resource allocation, market regulation, quasi-market system design, and associated payment mechanisms and incentives. Jacqueline is also an experienced policy appraisal and evaluation practitioner. Over the last 15 years, she has directed many policy evaluation studies in healthcare, crime, justice, home affairs, education, employment and social welfare. UK Clients include national agencies such as NHS England, National Institute of Health and Care Excellence, Public Health England, Ministry of Justice. European clients include Directorates General of the European Commission involved in health, justice, migration, home affairs, social welfare, employment, education and inequalities.

Jacqueline has worked in many areas of healthcare throughout her time with Matrix and Optimity. Her experience includes: the economics of public health; service and care-pathway design across all diseases and population groups; healthcare systems including contracting and financing; and access to healthcare and disparities for vulnerable groups. Her recent interests include accountable care and integrated health and social care; pharmaceutical pricing policies and their impact on healthcare systems and access; and the economic benefits for early and accurate screening and diagnostics.

Jacqueline has keen subject matter expertise in crime and justice, migration and home affairs and civil justice. She is a convenor of the Campbell Collaboration Crime and Justice Coordinating Group and the joint Campbell and Cochrane Economics Methods Group and is an economic advisor to the What Works Centre for Crime Reduction Commissioned Partnership in the UK. Jacqueline regularly speaks on economics of crime and justice, illicit markets, and related issues at international events and chairs panels at national and international academic and industry conferences. Jacqueline also has a wider interest in the costs and benefits of social justice and the promotion of equality for vulnerable groups.