Shipping & Returns

All orders are shipped using priority post, and have to be signed for.

Most orders in Europe will arrive within 3-4 days.

Shipping costs are depending on your exact order and location, and will be calculated automaticly in your basket during checkout.

Defective items can be returned in their original packaging to the following address if you have contacted us:

SmartBytes DesignPostbus 3747500 AJ, EnschedeNetherlands

14 days cooling off period

We will grant you 14 days to judge if your purchase is satisfactory. Within this period you can return the product. You can take a close look at the product just like you would do in a shop and test if it lives up to your expectations. If you have your doubts whether you can still change your product then please contact us.

If you are not all satisfied with the product then please return it to us in the original packing and unused. You can read below how to handle. We will refund your money including the original delivery costs within 14 days. You only have to pay yourself for the return shipment.