Frequently Asked Questions

Who is doing this broadband assessment?

The Harnett County government is responsible for this assessment in conjunction with our partner ECC Technologies, Inc..

Why is this assessment taking place?

The County wants to ensure its citizens have the same capabilities to access broadband services as others in the state. This assessment allows the County to review direct citizens input in order to advance the availability of broadband.

In remote areas, broadband is connecting rural students with online courses, expanding access to the world’s best hospitals and turning once-waning main streets into vibrant hubs of opportunity. Studies show that as rural communities adopt and use broadband services, incomes go up and unemployment falls.

— U.S. Telecom Media September 28 2017

I am concerned about privacy.

It is important for every citizen to use all means possible to protect their personally identifiable information. The County does not release information from this assessment to any third party. The County will make the aggregated results of the study available at the conclusion of this project.

Why do you need my address?

We ask for your address to help us align the responses and identify where the greatest needs are in the County.

Why do I need broadband services?

Broadband access is increasingly a part of everyday life. Uses of broadband range from education (e.g. support of North Carolina's electronic textbook initiative), to health care, to entertainment.

A connected community is also more attractive to businesses, enhancing opportunities to attract new companies, and strengthening efforts to retain existing ones.

How much will broadband cost taxpayers?

Harnett County will be working diligently to pursue public-private partnerships which will minimize, and perhaps eliminate, any direct costs to taxpayers. Broadband deployments generally rely on revenues earned from services subscribed by business and residential customers for funding.

What is a Champion?

A broadband champion is an individual who supports efforts to bring better broadband to Harnett County. A champion may put a sign in their yard, stuff envelopes, or may just be willing to talk to their friends and neighbors about the importance of broadband

Harnett County Broadband Assessment

The Broadband Aggregation Tool

Results

Thank you for your help. Please check back often as our site goes live, and we provide periodic updates on our progress. Your participation is helping us reach our goal for responses from all of our citizens.