— OPERATING SYSTEM MANAGEMENT —

Simplify and Strengthen Your Operating Systems

Get a team of skilled system administrators managing and monitoring your operating systems environments 24/7.

Managed Operating Systems Overview

CenturyLink Cloud® offers powerful self-service capabilities via our Control Portal and APIs. Now, with cloud-based Managed Operating Systems Services, you can get even more from your deployment.

For a flat hourly fee, our engineers will perform common administrative functions on your behalf. Don't worry about applying the latest patches, updating servers with the latest anti-virus tools or keeping servers compliant with corporate access policies-we'll do it for you. Best of all, your VMs will be monitored 24/7 by our certified managed services team.

Supported Operating Systems

Managed Microsoft Windows Server 2008 R2

Managed Microsoft Windows Server 2012 R2

Managed Red Hat Enterprise Linux 5

Managed Red Hat Enterprise Linux 6

Managed Red Hat Enterprise Linux 7

BENEFITS_____

Managed Operating Systems Benefits

Focus on What Matters

Easily offload critical IT functions for your most important applications. Save time and increase productivity by outsourcing the installation, configuration and management of critical applications.

Trust the Experts

With deep expertise in infrastructure and application management at scale, our managed services team is a leader within the industry.

Deep Capabilities

Our services go much farther than just the basics. From simple to complex, our managed services team performs many tasks for many applications on your behalf.

Increase Security

Managed servers are regularly patched and monitored, so your risk from viruses and other threats is dramatically lowered.

Convenience Meets Cloud Automation & Flexibility

Just like other cloud services, the creation of managed apps is highly automated so you get immediate access to managed applications.

Hourly Billing

Managed services are billed hourly for the life of the server, so you only pay for what's used.

FEATURES_____

Managed Operating System Features

Tasks performed on behalf of the customer include:

Solution

Features

Vendor Management

OS break/fix services

Licence key management

SPLA management

Access Management

User policy and administration

Password management

Windows & Linux user account provisioning and management

Configuration Management

Confirmation of OS functionality

OS optimised with greater flexibility and security

Built on combination of vendor-recommended best practises & industry experience

Change Management

Audit logs contain CenturyLink staff modification/access information

Robust ITIL-based internal change control process

Incident Response

24/7/365 access to live support

Proactive notification of service interruptions

Patch Management

Patching performed at customer request, to minimise impact to production environments

Support for all critical and vendor-recommended patching

Security

Secured with industry standard anti-virus detection software (standard for Windows; available upon request for Red Hat)

Malware and other virus signatures updated regularly

Additional OS-level hardening to mitigate risk

SOC1, SOC2, HIPAA, PCI, and ISO Compliant Solutions

LEARN MORE_____

Want Additional Information on Managed Operating Systems?

Get more details on how CenturyLink® Managed Operating Systems can help you keep your operating systems secure and up to date.