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Shipping & Delivery

Do you ship to my country?

We ship worldwide to over 180 countries. You can select your shipping destination at the top
left corner of our website.

What does the shipping cost?

• European Union (EU) Countries, Norway & Switzerland
Currently, we offer free standard shipping on all orders over 150 €. If the total value of the
order is less than 150 €, the shipping cost will be 7,90 €–14,90 € depending on the
weight and volume of the items.

• International shipping
For non-European Union countries the shipping cost, starting from 7,90 €, is based on the
destination, weight and volume of the parcel. The shipping cost for each item is displayed on the
product page. For bulky and oversized items – such as sofas, lounge chairs, dining tables
etc. – you may request a shipping quote by filling in the form on the product page. We will
provide you with a quote in two business days.

What shipping methods are available?

We offer the following shipping methods:

• DHL Global Mail, starting from 7,90 €
Your order will be shipped to the delivery address or local post office via DHL Global Mail.
The shipping cost is based on the destination, weight and volume of the parcel and will be
calculated automatically.

Europe: please allow 4–8 business days for your order to arrive.
North America: please allow 5–9 business days for your order to arrive.
Australia: please allow 10–15 business days for your order to arrive.
Rest of the world: please allow 5–15 business days for your order to arrive.

You may be able to track your order within 24-48 hours after it has been processed at the
local DHL facility. Please note that the availability of the tracking information depends on
the destination country. DHL does not offer tracking for orders that are delivered by the local
postal service. DHL Global Mail is available for small parcels only.

• UPS Standard (Europe), 14,90 €
Your order will be shipped to the delivery address via UPS Standard. Please allow 2–7 business
days for your order to arrive. The delivery time depends on the shipping destination and you will
see the estimated delivery date at checkout. Deliveries are made between Monday to Friday during
regular business hours.

• UPS Expedited (for international orders)
Your order will be shipped to the delivery address via UPS Expedited. Please allow 1–2 weeks
for your order to arrive. The shipping cost is based on the destination, weight and volume of the
parcel and will be calculated automatically. The delivery time depends on the shipping destination
and you will see the estimated delivery date at checkout. Deliveries are made between Monday to
Friday during regular business hours.

• UPS Express Saver
UPS Express Saver is the fastest shipping option available. Please allow 1–2 business days
for your order to arrive. The shipping cost is based on the destination, weight and volume of the
parcel and will be calculated automatically. You will see the estimated delivery date at checkout.
Deliveries are made between Monday to Friday during regular business hours. Please note that UPS
Express Saver is not available for all orders.

• DSV Freight
All bulky and oversized items – such as sofas, lounge chairs, dining tables etc. – will
be shipped with the DSV Freight service.

• DSV Air Freight
Furniture and other large items will be shipped to the delivery address via DVS Air Freight. The
delivery time is 6–8 business days. You will receive a tracking code by email once the order
has been dispatched from our warehouse. DSV delivers orders only to the street level and will call
you in advance to schedule a delivery appointment. All orders outside the European Union will be
shipped as DAP (Delivered at Place), duty unpaid.

Europe: please allow 2–9 business days for your order to arrive. We offer free standard
shipping for all orders over 150 €.
Rest of the world: The shipping cost and
estimated delivery date will be stated in the quote provided by our customer service.

When will my order arrive?

You can see the estimated delivery time for your whole order at checkout.

The price does not include VAT.

The product price does not include VAT. Please note that you might be required to pay local taxes and duties on the arrival of your order, if you are shipping outside the European Union. You will receive instructions on how to pay the fees from the carrier or the local customs office.

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Request a shipping quote

We will calculate the shipping cost for bulky and oversized items shipped outside Europe. Please fill out the form and we will provide you with a quote in two business days. If you would like to have more information about shipping, we are happy to help you by email at [email protected] or by phone at +358 20 743 2530, Mon–Fri 9:00 a.m.–4:30 p.m. (GMT +3).

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Taxes and duties

All non-EU countries are shipped to on a DDU (Delivered Duty Unpaid) basis, which means that all product prices displayed are exclusive of all taxes and duties. When shipping internationally, you are responsible for any customs duties and taxes that are levied by your destination country. Finnish Design Shop does not collect these fees. All orders are shipped from Finland. Each productís country of origin is indicated in the documents (non-EU orders only).

Select shipping country

Please select your shipping country to display the correct pricing and available shipping methods.