general information

About taxis in Tokyo

Useful information

Notice to visitors from overseas

In Tokyo, public traffic is on the left side, so it is required to get on and off from the left side of the taxi.

Usually, it is on the left side of public roads in Japan.And, getting on and off the car is common on the left side.
Not only the taxi cab, but only most of the cars are equipped with a right-hand steering wheel.
There are two ways to take a taxi.
At a taxi stand or to stop the taxi driving at the public roads.
On the public roads, getting on and off from the right side of the taxi cab is a wise to avoid as much as possible for your safety.

Outside display of Taxi

There is a display device on the dashboard for the passenger outside, you can see through the front windshield.
Especially on public roads, it will be a sign of taxi usage.

" 空 車 / Kuusha ", This means " Vacant / In service for passengers ".

" 回 送 / Kaisou ", This means " Not in Service / Out of order ". They can not pick up passengers.

The taxi in use by passengers will display as some followings, or sometimes nothing.
" 賃 走 / Chin-sou " or, " 割 増 / Wari-mashi ",This means " On the increased fare ". This is only displayed from 10pm to 5am.

" 迎 車 / Geisha ", not " 芸 者 / Geisha ", This means " Reserved and allocated ". They are on the way to their customer and unavailable for others.

" 予 約 車 / Yoyaku-sha ", This means " Reserved and Waiting ". They are waiting for their customer and unavailable for others, too.
" 自家使用 / Jika-shiyou ", This means " For personal use ". Especially, although it is approved by the owner driver, there are certain conditions that are strict to use.

Taxi stand

They are mainly located in public facilities, stations and hotels. Especially recommended are the "Excellent Service" taxi stands.
Now, this "Excellent Service" taxi stand, we have 20 stands in Tokyo. There are in Haneda Airport, Ginza, and major stations.
In the "Excellent Service" taxi stand, the only driver that has been certified by some particular organization will wait for you.
Normally, you can ride from the left side of taxi cab. In some cases, there is better to ride from the right side of the vehicle for your safety.

Automatic door ( Left side rear )

Most of the taxis in Tokyo are equipped with automatic door that operated by the driver.
Left side rear door opens by sending your signal to the taxi driver.
Right side rear door, most of the cases, the driver will open manually for ensuring safety of you.
And note that traffic moves on the left-hand side, so please exit on the left side to ensure your safely.

Use of the trunk is free

Seating Capacity

Normal sedans can only fit four/4 passengers.
There are wagon taxis for passengers with a lot of luggage, for up to nine/9 passengers.
For wheelchair access, as well as easy access for elderly, disabled, or pregnant passengers, universal taxis snd wagon taxis are also available.

Seat Belt

" Please fasten your seat belt for your protection. "
Seat belts are required by the law to be worn.

Payment Method

You can pay by cash, credit cards (Visa, DC, Mastercard, etc.), taxi tickets, and electronic payments.
Foreign currency is not accepted, so please pay in Japanese yen and check before riding.

Ginza's No-Ride Area

To allow everyone to fairly use taxi services,
in a section of Ginza from 22:00 to 1:00 (except Weekends / Holidays),
passengers can only ride taxis from designated taxi stands.
In order to regulate the flow of passengers,
in accordance with the laws under the jurisdiction of the Ministry of Transportation
(Act on Special Measures Concerning Regulation of Taxi Services),
taxis in the Ginza area are only allowed to pick up passengers
from designated taxi stands from 10PM to 1AM (except Saturdays, Sundays, and holidays).
The taxi stands are within an approximate 150 meter area of each other, so please refer to the map below.

Total Smoking Ban in Public Facilities

Japan is one of the signatory nations of the WHO Framework Convention on Tabacco Control,
which came into force in 2005.
Its guideline says only 100 % smoke-free enviroments provide effective protection from exposure to tobacco smoke.
Japan has been urged to take measures to comply with the guideline by February 27th,2010.
The Health, Labour and Welfare Ministry called on local goverments to ban smoking in public facilities
such as schools, hospitals and other places used by the public to protect people from second-hand smoke.
It has also requested that railways, buses and taxis implement a smoking ban.
Now, Tokyo law prohibits smoking on the road or while walking.
Total smoking ban in almost of taxi cabs in Tokyo.
Please refrain from smoking inside of the taxi.

Fare Price List

1. Time and distance combination fare

Basic fare : 410 yen for the first 1.052 kilometers
Additional fare : 80 yen for every 237 meters
( 80 yen per 90 seconds, when it is traveling at 10 km/h or less speed, excepting for on the toll roads from 5:00 to 22:00. )

2. Late Night & Early Morning Surcharge

20% increase from 22:00 to 5:00

3. Discount fares

Handicap discount :

We will discount 10% than the normal fare by the following conditions,
when the use of persons with physical, intellectual, or mental disability.

i. It will be applied to the boarding section of them.
ii. Please show the following Japan-issued notebook to the driver.
(Physical disability Certificate, Rehabilitation Notebook, Mental patient health welfare Notebook
or Certificate issued by a public agency in Japan)
iii. By the presentation of the photos that have been attached to the notebook, they will be the identification.

Long distance discount :

10% discount on the normal fares for the amount of the over 9,000 yen

4. Pick-Up Fee( Allocation service )

300 yen per 1 time

5. Highway tolls & Parking fees

Highway tolls and Parking fees will be charged to the customer separately.

6. Hourly contract fare

Basic fare : 4,650 yen for the first one hour.
Subsequent Addition : 2,110 yen for each extension 30 minutes.

This Hourly contract fare requires to make the reservation in advance.
In addition to this, depending on the distance, you use this Hourly contract fare may not be available.
Heading to or picking you up at Narita airport, Haneda airport, or transfer to other than Tokyo, will be charged separately.

Notes

1. Advanced reservations are required,
excepting for the use of from Haneda Airport taxi stand.

2. Some areas are except from the Fixed fare.
Please check the fare table.

3. Late Night & Early Morning Surcharge for the Fixed fares.
20% increase from 22:00 to 5:00

4. Highway tolls and Parking fees will be charged to the customer separately.
As the Fixed fare is based on the use of toll roads such as Shuto-ko/首都高,
if you request some ordinary way, the Fixed fare is not applicable.

5. Handicap discount
We will discount 10% than the normal fare by the following conditions,
when the use of persons with physical, intellectual, or mental disability.

i. It will be applied to the boarding section of them.
ii. Please show the following Japan-issued notebook to the driver.
(Physical disability Certificate, Rehabilitation Notebook, Mental patient health welfare Notebook
or Certificate issued by a public agency in Japan)
iii. By the presentation of the photos that have been attached to the notebook, they will be the identification.

6. In the following cases, even if there is a Fixed fare contract, the display price of the fare fee meter unit will be charged.
i. When you cancel your contract on the way due to the customer's circumstances.
ii. When the destination is changed to a location other than the contract.
iii. When it is far away from the scheduled course due to the customer's circumstances.

7. Fixed fares have been approved by the Ministry of Land, Infrastructure, Transport and Tourism.

January 30, 2017

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