iOS Attica Mobile

Welcome to the new Attica Bank mobile banking! From now on, you can carry out your banking transactions in an easy, quick and safe manner even if you’re on the go! Manage your accounts with safety and autonomy from your iOS or Android device through a variety of available options!

Settings

To install the application to your personal mobile device, you have to search for the Attica Bank application in the AppleStore. Select and download it to your device.

The downloading of the application is free of charge and is also available in Play Store for Android.

Language Settings

The setting of the application’s language is done through the device’s “Settings”.

Select “Settings > Attica Bank > Current Languag e”. There are three available options under “Current Language”: Default (Greek), Greek and English.

Application’s login page

On an iPad, at the bottom of the login screen, you can view the following three (3) icons:

The Exchange Rates relative to €. By selecting this icon , you are redirected to a new screen which contains the exchange rates of the most frequently used currencies. For each selected currency, you can see a diagram of the change of the currency’s price relative to Euro for a predefined period of time (last week, month, and year).

The Locator, where all of the Bank’s branches & ATM’s are shown on the map. By selecting a specific branch or ATM, the contact details thereof appear on the screen (address, contact phone number, operating hours).

The Contact Details , where the Bank’s contact details are shown (Address, Email and Phone number).

On an iPhone, by selecting “Services” on the login screen, you are redirected to a new screen containing the three aforementioned features.

Login

Log in Process

There are three (3) available options from which the user can select in order to login to the application:

Via using Username and Password

Enter the Username and Password you use when logging in to Attica e-banking. It is the only way to login to AtticaMobile for the first time from a particular device.

iPad

iPhone

Via PIN

Select the user avatar and if your device is registered to the application, you will be redirected to the corresponding screen where you have to enter the PIN you have set when you registered your device. (For more information, see paragraph “Manage devices”).

Pad

iPhone

Via Fingerprint

Select the user avatar and if your device is registered to the application you will be redirected to the corresponding screen where you have to use your stored fingerprint. (For more information, see paragraph “Manage devices”).

iPad

iPhone

By logging in to Attica Mobile, you are redirected to the application’s main screen (dashboard). To begin with, the dashboard is shown as such below:

iPad

iPhone

At the top of the iPad’s dashboard you can view:

The transfers’ icon , which redirects you to the Transfers menu. For more information, see chapter “Transfers”.

The avatar icon , which redirects you to the User For more information, see chapter “User”.

Attica Bank’s Logo , which redirects you to the Services menu. The Services menu consists of the Exchange Rates and the Locator as already referenced.

On the left side of the dashboard you can view:

The whole list of your accounts, credit cards, loans etc.

On the right side of the dashboard you can view:

information about “Tax Free”

the “Upcoming Transactions”

iPhone’s dashboard consists of a single information column and a footer.

The footer menu consists of 4 categories:

My Portfolio , where the User can view, manage and determine all his/her accounts or his/her favorite ones.

Transfers, where you can carry out monetary transactions such as Intrabank and DIAS transfers as well as Bill payments or Credit cards payments.

The User , where you can change your username and password, manage your devices and set up your alerts notifications.

Services , where you can view the ExchangeRates and the available Attica branches and ATM’s.

After marking (if you wish) your favoriteaccounts, the application’s dashboard is customized as follows e.g.:

iPad

iPhone

On an iPad, the left side of the dashboard is adjusted as such all of marked as favorite accounts to be shown. By selecting “ViewAll”, you are redirected to the application’s dashboard where all of your accounts are visible.

In the same way, on an iPhone, the main information column’s list is adjusted to consist of all of marked as favorite accounts. By selecting “ViewAll”, you are redirected to the application’s dashboard where all of your accounts are visible.

The process of marking an account as favorite is explained in paragraph “Save your accounts as favorites”.

Tax Free

In order to have a more detailed view on “Tax free”, select “ViewAll” in order the following screen to appear (iPad) or select the blue frame where “Tax Free” is displayed (iPhone):

This screen consists of 1 tab: “Tax Free”.

This tab shows, for each the last two fiscal years, the total amount of your expenditures realized by electronic transactions, based on the amount needed to collect the Tax exemption defined by the law.

Save your Accounts as favorites

On an iPad, on the left side of “My portfolio” screen, all your accounts are shown, while on the left side of the screen, the details of a selected account or card are depicted.

On an iPhone, there is a single information list containing all the accounts of the User.

By selecting the “Edit” icon you are redirected to the following screen in order to select (based on your preference) which of your accounts will be marked as your favorite ones (by clicking on the icon). You can also select the display order of your accounts with the use of the drag & drop* method by selecting the “triple line” icon . Select “Done” for your changes to be saved.

Alternatively, by selecting an account from the left side of the screen where you can view its details, you can mark it as a favorite by clicking on the icon.

Account main details

On an iPad, in order to see more details of a particular account or card, you only have to select that account from the left side of the screen. Further details of that account or card are then shown on the right side of the screen.

On an iPhone, select an account from the main dashboard of the application and you will be redirected to a new screen where the details of the account or card are shown.

Current / Savings Accounts

By selecting any Current or Savings account, the following information is shown:

the Available Balance

the Ledger Balance and

the Total Holds

By clicking on the icon, the Blue card is rotated, and more details of such an account are shown such as:

the IBAN

the Product name

the Branch

the Beneficiary

the Date Opened

the Special terms flag

the Account Type and

the Inactive account flag

In addition, there is the option to sendthe account’s IBAN via any media supported by the device by selecting the icon.

Under the Blue card there are 4 tabs:

Transactions, which consist of your account’s Transaction History. By default, all the transactions made from that account via any channel (e.g. e-banking, ATMs, Branches) within the last month are shown.

By clicking on the search filters, you can view your carried out transactions for a longer or shorter period. For each transaction, except for the information shown on the list, by clicking on it, you can see further details related to it.

Holds, which consists all potential holds of a particular account.

Analysis of the account, where the Available Balance and Total Holds are shown.

Active transfers, corresponding to the upcoming transfers/payments for which that particular account will be debited.

Loans

By selecting the icon on the right corner of the Blue card, more information on the loan’s details is shown such as:

the Account Number

the Product Name

the Branch

the Beneficiary

the Expiration Date

the Service Account

the Contract Date and

the Date Opened

In addition, there is the option to sendtheloan’s account IBAN via any media supported by the device by selecting the icon.

Under the Blue card there are 2 tabs:

Transactions, which consist of your Loan’s Transaction History. By default all the transactions regarding this loan are shown. By clicking on the search filters, you can view your carried out transactions for a longer or shorter period. For each transaction, except for the transaction date, transaction details and the debit or credit amount as well as the Loan’s ledger balance are also shown after a transactions is carried out.

Under the card’s information section, the TransactionHistory of this card is shown.

By default, all the transactions made with that card via any channel (e.g. e-banking, ATMs, Branches) within the last month are shown.

By clicking on the search filters, you can view your carried out transactions for a longer or shorter period. For each transaction, except for the information on the list, if you click on it, further details are shown.

In the case of Debit Cards, there is also the option to block the card.

By selecting the icon at the top right corner of the information screen, you can immediately block your card if there is an appropriate reason to do so (e.g. card is stolen, card is lost etc.)

You will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token.

Select “Confirm” if you agree with the details that will appear on the screen.

Modify Linked Accounts

Linked accounts are located right next to ‘Transactions’ tab of your debit card.

PRIMARY account is the account used for cash withdrawals via ATM whereas POS is the account used for your purchases via POS terminals.

In the screen, you can view the PRIMARY account linked to your debit card for each account category (Current, Savings) and the POS account linked to your debit card for purchases via POS terminals.

You can however, if you wish, add or remove linked accounts to your debit card or change the ones which are PRIMARY and POS account. By selecting icon in the upper right of your screen, for iPad or iPhone, you are navigated in the options menu of the card as shown below:

iPad

iPhone

By selecting Modify Linked Accounts, for iPad and iPhone, you are navigated to the following screens:

iPad

iPhone

As shown in Modify Linked Accounts screen, accounts are categorized in Current, Savings and POS Account. From the two first categories, there’s one PRIMARY account for each category and from the PRIMARY ones, there is one account acting as POS Account.

So, as a first step, in order to add or remove accounts to your debit card, you should select “Selected Linked Accounts”. The display of the relevant screens for iPad and iPhone is the following:

iPad

iPhone

In that point, you select the accounts you wish to be linked toy your debit card and confirm (Done). The maximum number of linked accounts for each category is 12.

As a second step, from the LINKED ACCOUNTS (Current and Savings), you choose the PRIMARY ones in each category via the radio buttons.

Up to a third point, you should choose POS Account which will direct you to the following screen which, as shown in the example, contains the relevant primary accounts.

iPad

iPhone

In that step, you choose the one you wish to be acting as POS account and you are directed back to the ‘Modify Linked Accounts’ screen where you should select Submit. Next, you are directed to ‘Confirm Transaction’ screen where you are requested to insert a one-time password via SMS or Hardware Token device.

iPad

iPhone

Once you insert the one-time password, select Confirm. You will get the relevant message that the transaction has been completed.

Prepaid Cards

On the first page of the Prepaid Cards, the following information is shown:

the Card Number

the Expiry Date

the Current Balance and

the Used Amount

By rotating the card, additional information is shown:

the Product Name

the Cardholder name

the Status and

the Limit

Under the card’s information section, there are 2 tabs:

Transactions, which consist of your Card’s Transaction History. By default, all the transactions made with that card are shown. For each transaction, except for the information shown on the list, if you click on it, further information is available.

Authorizations, which consists of all the prepaid card’s accrued debits that have not been cleared yet.

Transfers

Transfers screen

In order to carry out a monetary transaction, select the icon from the application’s main dashboard from the iPad’s top screen or the iPhone’s bottom screen so as to be redirected to the transfers screen. The transfers’ screen consists of a search bar and an icons’ row, where each icon corresponds to a particular transaction type.

iPad

iPhone

Alternatively, you can carry out a particular transaction on both devices by swiping right or left on a particular account and by swiping right on a particular card from the application’s main dashboard.

iPad

iPhone

By swipingright, all the possible transactions to be credited to your particular account or card appear on the screen as shown below:

In the same way, by swipingleft, all the possible transactions to be debited to your particular account appear on the screen:

*Swipe left or right a particular account: Swipe is defined as slide my finger off the screen. In that case, swipe is defined as “sliding my finger off an account by moving it on the left or on the right”.

Predefined Templates

Predefined templates is the first icon on the Transfers’ screen icons row. By selecting it, a screen opens that contains the “Templates” and the “Beneficiaries”. In addition, at the top of the screen there is a search filterbar that can be used to find a specific Template, or a specific Beneficiary in an easy and quick way.

Templates are created via e-banking from the “Manage Templates” and “Manage Beneficiaries” menus.

AtticaMobile gives the User the option to save a template when a particular transaction (transfer or payment) is carried out.

Transfers

Own Accounts Transfer

In order to transfer funds to one of your own accounts, select the “Own Account Transfer” . Then select the “From Account” and “ToAccount”, enter the “Date” and the “Amount” and select whether this is going to be a single or a recurring transfer. In addition, you may add any “Comments”. Select “Submit” and then “Confirm”.

After the transfer is completed, there is a “Cyber Receipt” available in a PDF format for downloading to your device. Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

Finally, there is the option to “Save this transfer as Template”.

In case the transaction fails to be completed, an error message appears on the screen, containing the reasons for this failure.

Intrabank Transfers

In order to transfer funds to a thirdparty’s Attica Bank account, select “IntrabankTransfers” . Select the “FromAccount” from the dropdown list and either a “Beneficiary”, if you have already created one on e-banking, or, otherwise, enter the Beneficiary’s account. Subsequently, enter the “Amount”, the “Date” and select whether this is going to be a single or a recurring transfer. In addition, you may add any “Comments”. Select “Submit” and then “Confirm”. You will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token.

After the transfer is completed, there is a “Cyber Receipt” available in a PDF format for downloading to your device. Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

Finally, there is the option to “Save this transfer as Template”.

While creating a template for this transfer the application gives you the option to adjust the preauthorizedamount. In more detail, you are able to make transfers up to the amount that you have set without having to enter a One-Time-Password (OTP). The maximum preauthorized amount limit that can be adjusted for a template for payments/transfers is set by Attica Bank.

In case the transaction fails to be completed, an error message appears on the screen, containing the reasons for this failure.

SEPA Transfers (Transfers via DIAS)

In order to transfer funds to another account of a domestic or foreign Bank, select “SEPATransfers” . Then, select “FromAccount” from the dropdown list and a “Beneficiary”, if you have already created one on e-banking, or otherwise enter the Beneficiary account’s IBAN and the Beneficiary’s name. Subsequently, enter the “Amount”, the “Date” and select whether this is going to be a single or a recurring transfer. In addition, you may add the Beneficiary’s address, and any “Comments”. You must also choose whether the transfer charges will be shared or paid entirely by yourself (for transfers to a foreign bank the charges can be only shared). Select “Submit” and then “Confirm”. You will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token.

After the transfer is completed, there is a “Cyber Receipt” available in a PDF format for downloading to your device. Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

Finally, there is the option to “Save this transfer as Template”.

While creating a template for this transfer the application gives you the option to adjust the preauthorizedamount. In more detail, you are able to make transfers up to the amount that you have set without having to enter a One-Time-Password (OTP). The maximum preauthorized amount limit that can be adjusted for a template for payments/transfers is set by Attica Bank.

In case the transaction fails to be completed, an error message appears on the screen, containing the reasons for this failure.

Bill Payments

Bill Payments (About)

In order to pay Bill Payments to Organizations/Companies, select “BillPayments” .

Alternatively, you can carry out a particular bill payment by swiping left on a particular account from the application’s main dashboard and successively from the corresponding screen to select “Bill Payments”.

Select the “FromAccount” from the dropdown list and choose the “Biller”. On the Biller dropdown list, there is a text frame, where if you type part of the biller’s name or part of the biller’s reference number, the dropdown list is narrowed down so that you can more easily and quickly select the biller of interest. Depending on the biller, the corresponding fields to be filled in will open.

Detailed instructions regarding such payments for the following companies are given below:

Billers with one payment code

Select an account from the ”From Account” and a Biller from the “Biller” dropdown lists. Enter the “Amount”, select if this payment is going to be a “Single Transaction” or a “Standing Order”, determine the “TransactionDate” (same date or future date), enter the person’s liable for payment “Name” and the “Payment Code“ of the bill.

Select “Submit” and then “Confirm”. You will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token.

After the payment is completed, there is a “Cyber Receipt” available in a PDF format for downloading to your device. Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

Finally, there is the option to “Save this transfer as Template”.

While creating a template for this payment the application gives you the option to adjust the preauthorizedamount. In more detail, you are able to make payments up to the amount that you have set without having to enter a One-Time-Password (OTP). The maximum preauthorized amount limit that can be adjusted for a template for payments/transfers is set by Attica Bank.

In case the transaction fails to be completed, an error message appears on the screen, containing the reasons for this failure.

E-paravolo

Type on the “Biller” some of the letters of the “e-paravolo” e.g. type e-p. The biller dropdown list will be narrowed accordingly so that you can select “e-paravolo” in a more easy way. Enter the “Amount”, the person’s liable for payment “Name”, the “Payment Code (Part 1)” and the “Payment Code (Part 2)”.

Select “Submit” and then “Confirm”. You will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token.

After the payment is completed, there is a “Cyber Receipt” available in a PDF format for downloading to your device. Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

In case the transaction fails to be completed, an error message appears on the screen, containing the reasons for this failure.

Ergosimo

Ergosimo - Labour Ticket Payment is used for a labor’s payment in some specific cases of the private sector.

In case you wish as an employer to pay the Ergosimo-Labour Ticket Payment for one of your employees, select the “FromAccount” and type on the “Biller” some of the first letters e.g. type erg. The biller dropdown list will be narrowed accordingly so that you can select “Ergosimo” in a more easy way. After you make your biller selection, the corresponding frames will open in order to be filled in. (Becareful: these are the official details which have been referenced to HDIKA).

Select “Submit” and then “Confirm”. You will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token.

After the payment is completed, there are three “Cyber Receipts” available in a PDF format for downloading to your device (Cyber receipt, Employer’s receipt, Employee’s receipt). Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

Finally, there is the option to “Save this transfer as Template”.

While creating a template for this payment the application gives you the option to adjust the preauthorizedamount. In more detail, you are able to make payments up to the amount that you have set without having to enter a One-Time-Password (OTP). The maximum preauthorized amount limit that can be adjusted for a template for payments/transfers is set by Attica Bank.

In case the transaction fails to be completed, an error message appears on the screen, containing the reasons for this failure.

TSMEDE Semester Proceeds

Type on the “Biller” some of the letters of the “TSMEDE Semester proceeds” e.g.TSM. The biller dropdown list will be narrowed accordingly so that you can select “TSMEDE Semester proceeds” in a more easy way. After you make your biller selection, the corresponding frames will open in order to be filled in. Enter the “Notice Number”.

Select “Submit”. And then “Confirm”. You will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token.

After the transfer is completed, there is a “Cyber Receipt” available in a PDF format for downloading to your device. Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

In case the transaction fails to be completed, an error message appears on the screen, containing the reasons for this failure.

TSMEDE Settlement Instalment Payments

In case the transaction fails to be completed, an error message appears on the screen, containing the reasons for this failure.

Select “Submit”. You will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token. Click on “Confirm”.

After the payment is completed, there is a “Cyber Receipt” available in a PDF format for downloading to your device. Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

In case the transaction fails to be completed, an error message appears on the screen, containing the reasons for this failure.

EYDAP

Type some of the letters of “EYDAP” e.g. EYD. The biller dropdown list will be narrowed accordingly so that you can select “EYDAP – Payments to EYDAP” in a more easy way. Then enter the “Amount”, the “Name”, the “Voucher Number” and the “Expiration Date” as referenced on the EYDAP bill.

Select “Submit”. You will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token. Then, select “Confirm”.

After the payment is completed, there is a “Cyber Receipt” available in a PDF format for downloading to your device. Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

In case the transaction fails to be completed, an error message appears on the screen, containing the reasons for this failure.

Teli Kykloforias

Type on the “Biller” some of the letters of the “TELI KYKLOFORIAS” e.g. Teli. The biller dropdown list will be narrowed accordingly so that you can select “Teli Kykloforias” in a more easy way. Enter the “Amount”, the “Name”, the “Transaction ID Part 1”, the “TransactionIDPart2”, the “VATNo” and the “PlateNumber”, as referenced on TAXISNET official document.

Select “Submit”. You will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token. Then, click “Confirm”.

After the payment is completed, there is a “Cyber Receipt” available in a PDF format for downloading to your device. Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

In case the transaction fails to be completed, an error message appears on the screen, containing the reasons for this failure.

Certified Debts

Type on the “Biller” some of the letters of the “Certified debts” e.g. Cert. The biller dropdown list will be narrowed accordingly so that you can select “Certified Debts – Payments to Tax Office” in a more easy way. Enter the “Amount”, the “Name”, the “Transaction ID Part 1 (Tax Registration No)”, the” TransactionID Part 2” and the “Transaction ID Part 3” as referenced on TAXISNET official document.

Select “Submit”. You will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token.

After the payment is completed, there is a “Cyber Receipt” available in a PDF format for downloading to your device. Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

While creating a template for this payment the application gives you the option to adjust the preauthorizedamount. In more detail, you are able to make payments up to the amount that you have set without having to enter a One-Time-Password (OTP). The maximum preauthorized amount limit that can be adjusted for a template for payments/transfers is set by Attica Bank.

In case the transaction fails to be completed, an error message appears on the screen, containing the reasons for this failure.

Payment with RF Code

The Payment with RF Code is a new bill payment method to utility companies where you do not have to search for the biller as for the usual bill payment. Click on the icon. You only need to enter the 25 – digit Payment Code which always starts with the letters RF and contains all information related to the utility company.

When you possess such a bill (e.g. EFKA), you can select the Single Transaction payment and enter the Amount, the Debtor’s Full Name and the Payment Code.

You can also select whether this is going to be a single or a recurring transaction, as of the rest of the transaction payments.

Select “Submit” and you will be navigated to the “ConfirmTransaction” screen where the full details of the transaction payment are shown.

This information also contains the payee’s full name as well as the rest of the transaction information.

In order for the transaction to be completed, a One-Time-Password (OTP) will be requested either via SMS or Hardware Token. Enter the One-Time-Password (OTP) and select “Confirm”.

After the payment is completed, there is a “Cyber Receipt” available in a PDF format for downloading to your device. Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

Finally, there is the option to “Save this transfer as Template”.

While creating a template for this payment the application gives you the option to adjust the preauthorizedamount. In more detail, you are able to make payments up to the amount that you have set without having to enter a One-Time-Password (OTP). The maximum preauthorized amount limit that can be adjusted for a template for payments/transfers is set by Attica Bank.

In case the transaction fails to be completed, an error message appears on the screen, containing the reasons for this failure.

Card Payments

Card Payments (First Page)

To pay your Credit Card(s) / Open Loan(s) or to load your Prepaid Card(s), from the icons’ row on the Transfers’ screen, select the icon and from the “Card Payments” menu, choose the corresponding transaction option.

In addition, another way to pay or load one of your cards or open loans is to swipe right on the credit card / open loan frame or the prepaid card frame on the application’s main dashboard.

Own Credit Card / Open Loan Payment

Select the “FromAmount”, the “CreditCard / Open Loan” and fill in the “Amount”. If you have only one credit card / open loan, the frame will be automatically pre-filled. Subsequently click on “Submit” and then on “Confirm” in order for your transaction to be completed. You don’t need to enter a One-Time-Password (OTP).

After the transfer is completed, there is a “Cyber Receipt” available in a PDF format for downloading to your device. Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

Intrabank Credit Card / Open Loan Payment

Select the “From Amount”, the “Credit Card / Open Loan” the “Transaction Date” and fill in the “Amount”. Subsequently click on “Submit” and then on “Confirm” in order the transaction to be completed. You will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token.

After the transfer is completed, there is a “Cyber Receipt” available in a PDF format for downloading to your device. Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

Other Credit Card Payment

Select the “From Amount” and the “Bank” from the dropdown lists. Fill in the “TransactionDate”, the “Beneficiary’sCreditCardNo.” and the “Amount”. Subsequently click on “Submit” and then on “Confirm” in order for the payment to be completed. You will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token.

After the transfer is completed, there is a “Cyber Receipt” available in a PDF format for downloading to your device. Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

Load Own Prepaid

Select the “From Amount” and the “PrepaidCard” from the dropdown lists. Fill in the “Amount”. If you have only one prepaid card, the frame will be automatically pre-filled. Subsequently click “Submit” and then “Confirm” in order the transaction to be completed. You will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token.

After the transfer is completed, there is a “Cyber Receipt” available in a PDF format for downloading to your device. Furthermore, the receipt can be sent through any application supported by the device by selecting “Share” and clicking on the application of interest.

Change Username

In order to change Username, select “Change Username”. Press “Tap for further info” as shown on the screen for more information. The Username entered must be between 8 to 20 characters and symbols, and contain at least two (2) of the following:

lowercase letter

number and

special Symbol: @, $, ^, =

Fill in the “New Username” on the screen that is displayed and select “Change Username”.

Subsequently, select “Confirm” in order for your changes to be saved.

As a last point, you will get notified either by email or/and SMS that your Username has been changed.

Manage my Devices

Through Attica Mobile, you can register your device in order to be able to have an easier and quicker access to the application via your iPad or iPhone by using the “Rememberme” login features.

By selecting “Managemydevices”, you are given the option to “Register currentdevice” and then, to select your login process of your preference.

The available login options are shown on the following screen and are described below:

The use of a PIN. In order to log in, select the user avatar and then fill in the PIN. The PIN is set by the user when his device is registered to the application and has to contain 4 to 6 numbers. For the PIN to be set, a One-Time-Password (OTP) will be requested to be entered via SMS or a Hardware Token.

The use of a Fingerprint. In that case, follow the instructions given through the application and storeyourfingerprint in order to use for your login process (if this feature is supported by the device you use). The fingerprint feature is supported by devices subsequent to iPhone 5s and iPad Air 2.

The use of a PIN or In that case, you can store a fingerprint and select a PIN so that you can have the option to choose between the 2 options when logging in to Attica Mobile.

The use of a Fingerprint or device PIN. In that case, you can store your fingerprint so that you can use it in order to log in to Attica Mobile or can use the device PIN you use in order to unlock your device.

The use of your In that case, you can log in to the application by entering the username and password you use when you log in to Attica e-banking.

Select your login process of preference and click on “Submit”. Subsequently, you will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token.

Alerts Delivery Settings

For your safety, Attica Bank sends you mandatoryalert notifications every time you change your Credentials. In addition, you are given the option to select if you would like to get notified whenever you carry out a monetary transaction via SMS and/or email.

Select “Alerts Delivery Settings”. You will be needed to select (activate an option) how you would like to get notified (SMS and/or email). Select “Submit”.

Select “Alerts Setup”

If you have not already set up any delivery methods, then by selecting “Alert Delivery Settings” you will get a warning message on your screen where you will get notifies that you are not able to modify these notifications:

If you have already set up thereof, from “AlertsSetup” menu, you can select if and how you would like to get notified when you carry out a new monetary transaction through Atticae- banking or Attica mobile (via SMS and/or email).

By selecting “DeliveryOptions”, you are redirected to the following screen where you can select how you would like to get notified.

Click on “Done” and then on “Confirm” on the ”Confirm transaction” page that will follow:

You will be requested to enter a One-Time-Password (OTP) via SMS or Hardware Token.

Finally, you will get notified that your changes have been successfully saved.

By clicking on “Myalerts”, you can easily have a view your selected delivery methods as well as to modify them.

My Alerts

Under this section, you can manage the settings for the notifications to be received when you realize a monetary transaction. You can modify these settings by selecting on “”and decide if you would like to get notified by SMS () and/or email ().

In order your settings to be saved you will be requested to provide an OTP via SMS or Hardware Token.

Avatar Icons

User Icon

By clicking on the User icon , you are given the option to upload a photo to replace the empty avatar. You have the option to take an instant photo (“Takephoto”) or to upload an already existing photo (“Chooseexistingphoto”). In this way, you can easily personalize and distinguish your account, especially if you login to Attica Mobile through a device that is usable by many Users.

For the reverse process, you only have to click the user icon and select “Removephoto”.

Messages

By clicking on the messages icon , you can see messages that are sent by the Bank. The display order of these messages is based on the date and time they were sent to you. In addition, using the icon , you can apply search filters based on the date, the availability status (all, read, unread) and the priority status (all, important, normal).

Finally, by using the icon , you are given the option to delete any selected message(s). Click on “Confirm”.

Online Activity

Online activity corresponds to the total of your activity (actions/transactions) while you are using Attica Mobile and Attica e-banking. The table consists of 4 columns: the channel used in order a transaction to take place (mobile or e-banking), the transactiondate, the type and further details for the transaction and its status.

Furthermore, by applying the searchfilters, you can modify your online activity in order to facilitate your search based on the selected criteria.

If there is an icon next to a transaction, then there is a cyber receipt for it, where you can view it, download it and save it anytime.

Contact Information

By clicking on this icon , information related to Attica Bank is available (Address, Email and Telephone number).

Log out

You can log out from the application by clicking on the ON/OFF icon, located at the top right corner of the User menu.