Info news and blog about the UK Financial Ombudsman and Legal Ombudsman

adjudicator overruled

This is a most interesting case. Consumer makes claim on life insurance policy Insurer refuses full payment…offers reduced figure of £95k Reason: policy declaration omitted relevant matters…diabetes, cholesterol, high BP Reason for death did not include these issues Claimant accepts reduced… Read More ›

This does not happen very often…Why ? Well in their Annual Review FOS say: “Because of the way ombudsmen share knowledge with adjudicators – and because our approach is well-established in most areas – it’s unusual for an ombudsman to… Read More ›