OP and others may have gotten to level 80, but if they ordered a 3 course meal and were given the appetizer(Leveling to 80) then told to leave, then in his eyes he didn't receive what he thought he ordered which was a full game with a nice meaty meal (Endgame) and a tasty desert to eat when he's done (Random Dungeons, Dailies, Pet Battles)

I bought the game because of the insane amount of hype everyone gave it about it being the next best thing, when I bought it I played for about 35 levels and completely lost interest in it and felt duped by the overwhelming amount of positive reviews it was getting.

Regardless, I think this kind of post is extremely helpful to those who are in the same situation as me and I think the people mocking Brandoh for merely handing out information need to stop.

From level 60 to 80, the game is hugely unpolished with some areas being a friggin nightmare to move around due to events constantly spawning at a frantic pace. Most of Orr, Malachar area (sic?), Straights are still a clusterf--kup of note. Contested zones all the friggin time so when you die, you gotta spawn halfway across the map. Very annoying.

Offtopic: Only zone I can talk about is straits of devastation, had a blast with that one, leveled from 70-80 in that particular zone alone. That one wasn't bugged at all to, it is not hard to move around in that one: yes, mobs pull/stun you there somewhat often, but unless I hit a dead end and have to kill 4 enemies + a veteran at the same time, I find it hard to die there. Just saying that maybe part of the problem is on your end too. The contested waypoints sucks, but it is an incentive to me not to die and bring friends (although I mostly played solo there).

Heck, I bought a friggin' Range Rover once and it had a bunch of niggly little things that they couldn't seem to fix and then they told me after two weeks when I had sat with it that they needed it for 2 weeks to fix it. I demanded my money back. These things should have been fixed/checked before delivery. If something does not give you the experience/product you pay for, you demand your money back.

Would you be within your rights to take it back after 2 years? OP spent a lot of time playing the game. It's not the same as taking a car back after 2 weeks or a shirt back the next day. It's more than a month after the game launched.

I guess I don't understand why people are mad at the OP for asking for a refund. He took a chance and NCSoft decided to agree and grant it. If you want to be mad at someone, or in this case "something", be mad at NCSoft for granting it. Them granting it allows others to ask. If NCSoft, and other game companies, would just say no, then we wouldn't see this trend continue.

Who knows, maybe NCSoft sees this as a good thing. Think of it this way. NCSoft games use a microtransaction system for monitization. Meaning people making in game purchases is what brings in the money. Yes, there is money to be had from box and digital sales of the game, that is very true... but I would venture to guess that NCSoft banks on people making in game purchases. So now, they are faced with a user who is unhappy with the game and is thus incredibly unlikely to make any in game purchases... Might as well just cut those people loose.

In the end, who cares what the OP did. Blame the company for caving and giving out the refund for the trend of people playing through and asking for it...

1.) the website of the game contains all the informations about what the game has to offer and raids/real (end)game starts at 80 was not part of it. So I don't understand why someone would buy a game under the premise that 80 is endgame and that there is raiding.

2.) if they are offering refunds then it's still an exception to rule. I doubt many people will now just rush for refunds. Someone who actually liked the game but wants to take a break could theoretically demand a refund on the grounds that he did not like it. So the question is rather where they are drawing the line.

Originally Posted by Clawtrocity

The analogies of the fully eaten meal are incorrect.

The movie analogy is closer though although it depends where you define a game as played.

It takes 80+ hours to realize this? This is not the same as buying a shirt, getting home and finding it doesn't fit, it's more like wearing the shirt for a month and then taking it back because you don't like the color.

Nowhere does the OP say how long he/she actually played the game. Only that they were a pre-purchase and fully gave up a week ago. Maybe this person used the crafting system to level quickly and only really played a couple of hours past that... Who really knows other than the OP?

OP and others may have gotten to level 80, but if they ordered a 3 course meal and were given the appetizer(Leveling to 80) then told to leave, then in his eyes he didn't receive what he thought he ordered which was a full game with a nice meaty meal (Endgame) and a tasty desert to eat when he's done (Random Dungeons, Dailies, Pet Battles)

I bought the game because of the insane amount of hype everyone gave it about it being the next best thing, when I bought it I played for about 35 levels and completely lost interest in it and felt duped by the overwhelming amount of positive reviews it was getting.

Regardless, I think this kind of post is extremely helpful to those who are in the same situation as me and I think the people mocking Brandoh for merely handing out information need to stop.

More like buying a burger at mc donalds and then expecting an entire meal because you saw everyone else in the restaurant sitting around with one.

I guess I don't understand why people are mad at the OP for asking for a refund. He took a chance and NCSoft decided to agree and grant it. If you want to be mad at someone, or in this case "something", be mad at NCSoft for granting it. Them granting it allows others to ask. If NCSoft, and other game companies, would just say no, then we wouldn't see this trend continue.

I am not mad with the OP. I am disappointed that people like the OP behave this way.

It takes 80+ hours to realize this? This is not the same as buying a shirt, getting home and finding it doesn't fit, it's more like wearing the shirt for a month and then taking it back because you don't like the color.

Ok. My personal situation is that while leveling my character I went through mostly level appropriate zones and I tried to finish what I could but I saved things like 100% world completion and heavy WvWvW for when I was 80. So...I got to 80 and then went back to do world completion. At that point I found out JUST HOW MANY bugged skill points there were in every map, more so in the higher level maps than the lower ones.

I went to WvWvW and some of the bigger DEs and realized that sometimes heavily populated areas would cause a huge sound bug where my client would start putting out a siren like noise instead of normal game sound. The only way to stop it was to restart the client which wouldn't guarantee that it wouldn't do it again, and if I was in WvWvW would kick me out and possibly subject me to a long queue. I checked the GW2 bug forums and found there were many people having the same issue.

I am not asking for a refund and I plan to wait for them to fix these things and deal with them in the meantime, but it definitely took me 80+ hours to realize all these bugs were there. Who are you to say that the OP wasn't in a similar situation?

Would you be within your rights to take it back after 2 years? OP spent a lot of time playing the game. It's not the same as taking a car back after 2 weeks or a shirt back the next day. It's more than a month after the game launched.

I took the car back after a month - I still drove it for two weeks. OP was in his right - game is buggy, unfinished and MOST of these problems are only noticable later in the game - that pathetic excuse for an "epic" final instance for example.

EDIT: but... I'm happy enough levelling my other two characters to 60 for now while they fix the bugs. Gone from every night to once a week of play time on the game, so yeah... I'll be patient.

I am not asking for a refund and I plan to wait for them to fix these things and deal with them in the meantime, but it definitely took me 80+ hours to realize all these bugs were there. Who are you to say that the OP wasn't in a similar situation?

Because I will quote the OP "yea pretty much this, i just stopped longing in after i hit max level because i frankly... didn't see a point or couldn't find anything i found entertaining to do."

Didn't find it fun anymore so decided that he deserved a refund. Said nothing about bugs or anything like that.

I took the car back after a month - I still drove it for two weeks. OP was in his right - game is buggy, unfinished and MOST of these problems are only noticable later in the game - that pathetic excuse for an "epic" final instance for example.

So, if your car had a problem after 2 years and needed something fixed then you would demand a refund? Glad I am not selling you something. I will reiterate though, OP never complained about bugs or anything like that. He basically said he didn't feel like he had any reason to log in after hitting 80 so wanted a refund for that.

So, if your car had a problem after 2 years and needed something fixed then you would demand a refund? Glad I am not selling you something. I will reiterate though, OP never complained about bugs or anything like that. He basically said he didn't feel like he had any reason to log in after hitting 80 so wanted a refund for that.

Kind of going off the usefulness of the analogy, but if the car had a manufacturers fault after 2 years, yes, of course I would make them take it back or at least sue them for diminished resale value.

Some people don't accept shoddy workmanship. I am one of them.

ArenaNet did the right thing - They may have lost a sale, but kept a customer.

I stopped playing WoW in Cata because Blizzard were not treating their customers fairly. The jury is still out if after this patch 5.1 if it is just a PR move to sucker people into a false sense of security or not. I will be watching it carefully.

Only when people show their disapproval by refusing to pay / demanding refunds for a poor experience/product that is unfinished do things improve. Take MoP for example. At first glance, it appears as if Blizzard got their finger out their butts and are working to keep their jobs. You think they would've done that if they had kept their 12 million subscribers? I think not.