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OnePageCRM

Salesforce Service Cloud

By Salesforce

Software ComparisonOnePageCRM vs Salesforce Service Cloud

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OnePageCRM

Salesforce Service Cloud

CRM

Most Favorable User Review

OnePageCRM

CRM

10

Bojan Savich

Jul 27, 2015

Based on my experience using it over the last few months I can conclude that it is easy to use, very focused tool for sales. The ability to see immediately the next action is genius! It keeps you really focused. It's very cost effective - especially compared to some of the larger CRM systems out there. Love it and I recommend it.

Pros : Simple to use, great features, relevant CRM software

Cons : None, it does the job perfectly for me.

Salesforce Service Cloud

CRM

8

Sebastian Pereira

Oct 9, 2015

I think it's fair to state that if you are a startup, you have to move along to find another software to manage your Sales process. Simply because this a huge system, that has a lot of experience built into, big community (but not so organized and the responses from Salesforce is what you'd expect from a dinosaur) and a huge marketplace to look for apps. If you are a startup, you need something easy to maintain, something that you can setup and start using it right then and there. None of this is found in Salesforce. But it is one of the most flexible systems I have every known. If you have money to pay for the Enterprise Edition. We have the Pro Edition and meets our needs half way. That's the way it works that version, almost anything you need to do has a sign on it that says "If you want this, move to EE.". Very frustrating, but if you have a bit of imagination, you can find a way to work around those problems and use most of it.

Pros :

They liberated the workflows for Contracts, a bit limited for our needs, but serves the purpose of verification and authorization of contracts. The Reports are the most flexible feature they have, along with the custom fields. Dashboards are a great way to communicate metrics and create operational boards. Not really the system, but they have a huge marketplace to look for apps, with the ability to extend greatly the features of SF.

Cons :

I have experience with Pro Edition. So:

If you want full workflows, buy the Enterprise Edition.

If you want triggers, but the EE - etc. Forecast doesn't work because it lacks of the ability to configure the right permissions. Their UI/UX sucks. Dashboards only have the ability to hold 20 components.

If you want several metrics and need to use the metric component you can easily reach that limit, Charts in Reports are very limited in configuration and charts types.

Most Favorable Critic Review

OnePageCRM

CRM

100

Matthew Guay , Zapier

Friday 31 October 2014

If you're tired of complicated CRMs, and just want a better way to keep track of your contacts and easily know where you left off your conversations, OnePageCRM is a great app to try. It's an ingenious mix of GTD and CRM, one that should keep your communications more productive.

Salesforce Service Cloud

CRM

80

Anonymous contribution , GetApp

Sunday 08 March 2015

I've used this app primarily while conducting marketing efforts. It has been particularly valuable to me as I previously had to contact one of my analysts in the office to provide information on upcoming meetings/contacts. Now, I am able to easily pull the data and log info myself - cutting out the middleman.

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