Very good 8.1a very friendly staff, excellent housekeeping,great location to do and see things in SF, the Rocky Horror show on the lobby screen:) and on top of all the charming receptionist lady who organized a birthday surprise with nice goodies and a card, vow!

Very good 8.1The accommodation was excellent, a large, bright, light room comfortably and beautifully furnished with loads of wardrobe space, and little extra touches like the magnifying mirrow in the bathroom, loads of electrical sockets at the right height, lovely soft pillows. Also, brilliant location right in the centre of everything.

Very good 8.4Location, staff, steamroom, sauna, room. But mostly the staff and the location. Our car rental company failed us, and was not able to provide us with a car, even though we booked in advance. I told this to the valet as we had to come back to the hotel to store our luggage because it was going to be hours until we could get a car, and they valet walked over to the enterprise rental car and inquired to see if there was a car there for us to rent, rather than waiting for Thriffy to get us a car.... We were on our way within an half hour, just because the valet went out of his way to find a car for us. And this was even after we checked out. Amazing cusotmer service!

Very good 8.4Great location for shopping, sightseeing and transport access to other parts of the city; nice a-la carte breakfast that is available either until 2 pm or the whole day (don't remember but it's definitely way beyond the regular 10 am :)); friendly staff (especially Mao from the breakfast restaurant). There is a good selection of complimentary tea and coffee in the lobby, including some cookies.

Pleasant 6.5Easy access from airport and further access to city, although the F-line is crowdy and with very little capacity. We had two days and did not explore any other options.
Wonderful exterior of the hotel, though an upgrade of interior needed.

This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
More…

Paulo

Rio de Janeiro, Brazil

"
everything was fine, and to complete the great experience, I forgot several personal expensive items and they were promptly shipped to me as I contacted the lost and found service. really nice experience,
...
"

This 4-star hotel, situated at the top of Nob Hill in downtown San Francisco, overlooks Grace Cathedral. This luxury hotel features spacious rooms and an award-winning spa.
More…

Charlotte

Silkeborg, Denmark

"
Friendly, welcoming and smiling staff who went out of their way to assist and make my stay special. Large comfortable room, new espresso machine, super size TV, comfortable bed, luxurious towels... Even
...
"

Situated next to the the Moscone Convention Center, this downtown San Francisco hotel offers luxurious rooms with a flat-screen TV. Facilities include an indoor pool, a gym, and a hot tub.
More…

Monika

Saaldorf, Germany

"
-most friendly and helpful staff from reception all the way through from booking - arrival and departure- regardless
-very centrally located, right around corner of Union Square, China Town, Cable car
...
"