Social media in crisis communication

October 16, 2014 The NonProfit Times

Just as social media can help spread damaging information in the blink of an eye, so can social media be used to stop, or at least alleviate, the calamitous consequences.

It’s all in knowing how to go about it.

At the Summit for New Risk Champions, Arley Turner of the Nonprofit Risk Management Center offered 10 tips for social media use on crisis communications, based on information from the U.S. Department of State.