RadiantFleet on Port Of Rotterdam news

Crewing and Ship Management Software Company Grows in Rotterdam

Except for fuel expenses, manning a vessel actually accounts for 60 percent of its operational expenses.
Ship management companies often pay very little attention to this outlay
– even though the amounts involved are quite substantial. This never ceases to amaze
Sofoklis Papasofokli. “Most firms accept these costs as a given.
As if it’s only about wages and insurance premiums,” says the CEO of the Cypriot
start-up RadiantFleet. RadiantFleet’s platform makes the manning of vessels more efficient
and cost predictable.

Twenty percent of the ocean-going vessels worldwide are managed from Cyprus.
Papasofokli has years of experience working for one of the island’s numerous ship management
companies. He has seen first-hand how much time and money are wasted due to inefficient
organisation. RadiantFleet is intended to put an end to this. “Take communications with the
crewmembers, for example. Most of them run via email, which costs a lot of time and information
gets lost in people’s inboxes. Or contracts, which in many cases are still drawn up manually
on the basis of a text template. This can lead to costly errors – incorrect references to
insurance terms, for example. We are working to establish a uniform platform that strongly
improves communication with all parties involved and avoids unnecessary errors,”
explains Papasofokli.

There is currently no integrated software platform on the market that connects ship management
companies with their partners. The RadiantFleet platform provides this
facility and connects shipmanagers with ship owners, manning agents, crewmembers, travel agents
and others. In a single click, users can share all relevant information with the crewmembers.
And by clicking another button, they can do the payroll. A link with the travel agency allows
ship managers to quickly and easily make the bookings required to get the crewmembers to the
desired destinations. “The platform allows the user to predict costs and simplifies processes
by automating them. This cuts costs. In addition, it becomes possible to incorporate automatic
checks. Do the crewmembers have all the required paperwork? Do they have the correct visas?
This prevents unnecessary discussions afterwards. And it leaves users with more time to focus
on the core issues that really require their attention,” says Papasofokli.

First client thanks to PortXL

Papasofokli first began developing his concept of an efficient ship management platform together
with his brother Marios in the autumn of 2014. After two years of plugging away in the evenings,
by late 2016 the outlines of the new platform had started to emerge. Market recognition followed in
2017 – thanks in part to the firm’s participation in
PortXL, Rotterdam’s start-up accelerator programme.
“Why did we come to Rotterdam as a Cypriot start-up? Because this is where you can find the key
decision-makers. PortXL has enabled us to build up an extensive network within a very short time
span. And it allowed us to land our first client, which we are currently implementing:
Clearwater Ship Management, based in Rotterdam. We’ve also been able to test our ideas against
the insights of a large number of industry experts, which yielded a wealth of valuable
feedback,” says Sofoklis.

Last summer saw another milestone, with the entry of the Indofin Group as a RadiantFleet
shareholder. This investment firm, owned by the De Bruin family from Rotterdam, will not
only be giving RadiantFleet stability, but will also be providing the Papasofokli brothers
advice and support. Indofin Group is generally reluctant to invest in a start-up, but made an
exception for RadiantFleet. “RadiantFleet is one of the few start-ups with a strong value
proposition. They supply more than just an attractive product and they know how they can
increase the added value of their clients. Costs savings start with getting insight into
costs and a simplified efficient planning. For example, by providing digital access to all
the information included in employment contracts, it becomes possible to make a precise
prediction beforehand of the total costs for a ship’s crew. This allows ship management
companies to make a financial planning and take proactive action,” says Hiltjo van Dam,
who serves as a non-executive director of RadiantFleet on behalf of Indofin Group.

Three product lines

Working in consultation with Indofin Group, RadiantFleet has developed a vision for the future
based on three product lines. The first product line is presently ready for market:
the platform that allows ship management companies to organise the manning of vessels.
And the team is already working hard on the second product line, which focuses on ship
maintenance. To this end, the RadiantFleet platform will be expanded to allow the exchange
of data with maintenance partners and the streamlining of maintenance and servicing processes.
Right now, drawing up a planning that allows the technicians and parts to arrive in a port at
the same time as the vessel is still a very complicated affair. “We intend to complete this
product line by the end of 2018. We will be adding a third product line – which we prefer to
keep under wraps right now – in 2019,” says Van Dam. Papasofokli adds: “In five years’ time,
we will have a complete ship management platform that connects all the partners in the chain.”

Now that Indofin Group has given its stamp of approval and RadiantFleet has signed its first
client, the founders are increasingly looking forward to what the future holds in store.
“We’re currently in talks with another four clients, two of whom are based in Rotterdam,
and two in Cyprus. We are also quite optimistic that our application for an EU grant will be
accepted. We can put this funding to good use in the further development of our product,”
says Papasofokli. Van Dam is counting on strong increase in turnover in the next two to three
years. “These past few years have put considerable pressure on the shipping sector, leading to
cost cuts in virtually every area. There’s a growing awareness that the manning of ships could
also be organised more efficiently. RadiantFleet’s software enables cost savings that far
outweigh the initial investments.”