Important note:1. ONLY register your OWN mobile number to use Go Mobile.2. ALWAYS keep your PASSCODE and PIN confidential. It is a secure code to authorize your financial transactions. Go Mobile will not ask for your PIN for any other reasons.3. GO MOBILE is FREE of charge. All applicable SMS fees are directly charged by Telecommunication Companies to your phone bill or deducted from your prepaid airtime.

When you don’t have access to data plan, you can dial *141*8# to access Go Mobile. For further information & assistance, please contact 14041 or 14041@cimbniaga.co.id.

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My review

Review from

Reviews

3.2

27,822 total

5 11,334

4 2,982

3 2,377

2 1,944

1 9,185

Yoelianto Niti

Now, if we push back..application stuck..any error message. So, I'm not logout properly, too risk, make session still active, i can't login as well. Waiting till when..no idea. Last month still no problem.

The Older version was better, favourite now changed to a small icon banner, things do not fit in one page anymore. Did you do a user friendliness evaluation? Why now for sign in, one needs to enter ATM PIN, acc. no., etc. you broke the international privacy standard. Bad design.

After install the update, i cant access my acount, after validate the data it still said error and please call 14041, call it twice but nothing change, such a worse update than the previous one. Cant u please fix it and make it bit easier. I give u an advice, how if u activate first the older app while u fix this thing. So we can still use mobile banking

New update, new disaster, tried log in validate bla bla bla, helped by 14041 numerous times, they still don't know the problems. Waste money on more than 20 sms to validate. What a waste! Other mobile banking is so much better.

It goes under validation that asking for ATM PIN. I think it's kind of violation for standard banking privacy. Howecer, tried to validate mine, but then attempted error everytime I try. Older version is better and more user friendly.

Big mistake that I installed its latest update, it is really worst than ever.. I have registered my phone and success for its verification, and after successful verification, I tried several times to log in but cannot.. Is Cimb Niaga trying to suggest the users to go to ATM instead of using Go-mobile?

Hi Yordis, apologize for any inconvenience. Can you please send more details on the difficulties experienced while accessing Go Mobile via email to 14041@cimbniaga.co.id or via Phone Banking 14041? So that Go Mobile can help to investigate further. Thank you in advance.

Hendrikus Postma November 29, 2017

The new userinterface is a huge improvement, I give it a 5 stars when they login directly when I use fingerprint, not 3 steps... Secondly, the logout should be quick, especially when you have people around you... Click the button exit and out... No need for confirmation and again return to the login screen, again logout and again confirmation... Stupid and not nassesary, even dangerous, when you think you logged out, someone else could try to login....

Actually I got confuse at the first login after updating the new version. But I know it is for the security. I choose to be a smart person rather than a fool who always complains for any changes which brings for a better one. Go mobile has been so helpful to me. And the new version is much much better. Now you can download your statements or send it to your email just from your go mobile without login to cimbclicks. Thanks CIMB