Current COurses

Practical Communication for Effective Leadership - Giving Feedback.

What is the purpose of feedback? Feedback is the best tool in building performance. But do you know how to give feedback which will build strong performance in individuals and teams?

Have you ever received feedback that sounded like criticism? Did this make you feel bad? Have you ever given negative feedback and made someone feel bad, and worse, perform poorly?When you give feedback, what do you want to achieve?Whether you are a manager, a coach, a trainer or a mentor; all leaders need to know how to effectively give feedback to inspire people and boost performance.In this hands-on three-hour workshop, learn to effectively give feedback to those around you, whether at work, at a club or in the community. You will learn how to:- Structure feedback for maximum impact; - Distinguish the two wrong reasons and the one right reason for giving feedback;- Positively engage people while giving feedback;- Focus on the positive aspects of performance improvement;- Achieve outcomes beneficial to all.

Places strictly limited to 10 participants per session. Book now to avoid disappointment.