When launching Together Strong, a new tab or window opens up but nothing appears on the screen. What's the problem?

A

The simulation requires Unity Web Player, a program for running and displaying different types of media, in order to function properly. It must be version 4.3 or higher. Try installing Unity Web Player and re-launching Together Strong. You can find the latest version here: http://unity3d.com/webplayer.

Q

While in simulated conversations in the course, I encounter strange issues that do not allow me to continue the conversation. What should I do?

A

First, try re-launching the course. If the problem persists, please contact Kognito's technical support staff and report the issue. Try to explain where in the conversation you encountered the error and/or any other information that might be helpful. You can contact the support staff directly by clicking here: support@kognito.com.

Q

I'm interested in sharing this resource with others. Where can I learn more about it?

A

You can learn more about Together Strong and other virtual-role-play products at www.kognito.com.