Rafidain Bank announced on Sunday the activation of the service of the citizen's electronic government complaints citizens, noting that this step comes in accordance with the directives of the Secretariat General of the Council of Ministers.

The bank's information office said in a statement received by "Economy News" that "the bank started activating the citizen's electronic government of complaints citizens," adding that "this step comes in accordance with the directives of the General Secretariat of the Council of Ministers."

"The complaint form will allow citizens to easily communicate with the bank via e-mail to receive these complaints," the office said. "Complaints will be sent to the concerned departments and answered with a fixed time limit and then sent to the citizen via e-mail or phone number."