Most relevant reviews

Terrible Speakerphone

Posted 10 years ago

KDT1

We liked all the features on this phone and how nice it looks on our desks. So, we bought four of them for our office. Right away we had a problem with one of the phones because the phone jack was loose and would disconnect calls. (We replaced that phone right away.)
Next we noticed that when you use the handset and need to raise your voice, you instantly get distortion. You hear a vibration in your ear of your own voice.
Then when we started using the speakerphone, everyone on the other end complained they couldn't hear us talk. You have to talk directly at the microphone within a few inches and still people on the other end can't hear you clearly. Your voice comes out garbled and broken up.

No, I would not recommend this to a friend

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gfong

Verified Purchase

Member

Rating: 1 out of 5 stars

1

Poor quality

Posted 5 years ago

gfong

Verified Purchase

Member

I was looking forward to receiving my new phone. But when I received it and hooked it up the handset would not work. I tried a different handset on the phone and it worked great. The only problem was the switched handset would not work out because it would not sit in the cradle properly since it was not the right size for the phone. I was truly disappointed so when I called customer service they instructed me to write "Exchange" on the invoice and send the phone back and I would promptly be sent a new one. I followed the instructions and received a email about 2 weeks later stating that they would refund my money. When I called to inquire about the phone and whether or not they would be sending a new one they said that I would have to reorder the phone. So now I have to reorder the phone even though I was instructed to write exchange on the return invoice and was suppose to get a new phone sent to me. I am truly frustrated and am not sure I will even order this phone from Best Buy

No, I would not recommend this to a friend

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SusanLovesart

Verified Purchase

Elite Plus Member

Rating: 3 out of 5 stars

3

Multi-line for a single line system

Posted 5 years ago

SusanLovesart

Verified Purchase

Elite Plus Member

I'm using this multi-line phone with a single line set up in my home. I actually only got it for the size of the digital readout and I need to keep a land line hooked up in case of power failure in our area. When the power goes out, the cordless phones do also. It stores all the incoming #'s in the call history which could be good, but you have to press a button several times to get a red light to go out after every incoming call. A bit of a hassle at first, but you get used to it. For the money, it was a good deal, but a bit of overkill when all I really wanted was a larger digital readout. It's OK overall.

I would recommend this to a friend

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anotherhuman

Member

Rating: 1 out of 5 stars

1

pain in the butt

Posted 2 months ago

anotherhuman

Member

bought the phone to replace the old phones. and there was nothing mentioned about needing extra stuff. btw the stupid adapter that's needed is common but so old its not offered by att ( used supplied part number on att.com). should be as easy as plug it it, apply the power source and your new phone will ring, it isn't. which is why it yield one star. DOES NOT WORK OUT OF THE BOX! ADDITIONAL MONEY WILL NEED TO BE SPENT!

No, I would not recommend this to a friend

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Vlazlo

Verified Purchase

Rating: 3 out of 5 stars

3

Rather expensive, not user friendly

Posted 5 years ago

Vlazlo

Verified Purchase

The buttons on the speed dial are too easy to press. I unintentionally hit the 911 button twice in setting up the speed dia directory l, and the police came each time. The speed dial directory does not absorb ink, so the names are faint.
Display window is lit all the time and is annoying at night on my night able. I would prefer that the widow light up only for a few seconds when call comes in. Incoming call number does not stay on long enough.
I prefer my old ATT Model 732, which wore out.

No, I would not recommend this to a friend

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doctordent

Verified Purchase

Member

Rating: 3 out of 5 stars

3

No promised service

Posted 6 years ago

doctordent

Verified Purchase

Member

bought the at&t 1070 from best buy since they said they have support for 30 days to answer any questions. So far I've been hung up on twice, and other phone reps say they don't know what I'm talking about. I actually went to the store, who told me to call the same useless 800 number. At least with Indian support, you can talk to someone- DON'T BUY IF YOU FEEL YOU MAY NEED SUPPORT OR A COMPANY WHO BACKS UP THEIR CLAIMS----

No, I would not recommend this to a friend

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Robert

Verified Purchase

Rating: 4 out of 5 stars

4

We are happy with these phones.

Posted 2 months ago

Robert

Verified Purchase

We bought five of these phones for our small office. A T & T representatives installed them for us. They meet all our needs.
One problem we have experienced is that the time displayed on the screen and associated with the call history changes for no known reason.

I would recommend this to a friend

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brianbrechtl

Elite Plus Member

Rating: 4 out of 5 stars

4

Decent overall phone

Posted 2 months ago

brianbrechtl

Elite Plus Member

This phone is a decent overall phone. The speakerphone is decent, the call quality is very good, and i like the backlit LED display. The only thing I don't like is if you place someone on hold and they hang up, it doesn't release the call.