Recommended action

41.3 MEDIA TOO SHORT CANNOT SEND TO FACE DOWN OUTPUT BIN

Explanation

The MFP cannot deliver the selected media face-down because the media does not meet the minimum length specification.

Recommended action

Select the face-up output option, or load a longer-size media in the tray. Resend the job.

41.3 UNEXPECTED SIZE IN TRAY XX LOAD TRAY XX <TYPE> <SIZE>

Explanation

This is typically caused if two or more sheets of media stick together in the MFP or if the tray is not adjusted correctly.

Recommended action

Reload the tray with the correct media size. Reconfigure the size in a tray so that the MFP will use a tray that contains the size required for the print job. Follow the instructions in the onscreen dialog box.

41.3 UNEXPECTED SIZE IN TRAY XX To use another tray touch OK

Explanation

The specified tray is loaded with media that is longer or shorter in the feed direction than the size adjusted for the tray.

Recommended action

Touch OK to use another tray. Reconfigure the size in a tray so that the MFP will use a tray that is loaded with the size of media required for the print job. If the message does not clear automatically from the control-panel display, turn the MFP off, and then turn the MFP on.

41.X ERROR To continue touch OK

Explanation

A temporary printing error occurred.

Recommended action

Touch OK to clear the error. If the error is not cleared, turn the MFP off, and then turn the MFP on.

52.XY ERROR To continue turn off then on

Explanation

A temporary printing error has occurred.

Recommended action

Turn the MFP off, and then turn the MFP on If this message persists, contact Titanium Print Solutions customer care at (888) 380-8847 or create a service appointment online at http://www.titaniumprint.com/service-request

53.XY.ZZ CHECK RAM DIMM SLOT <X> To continue touch OK

Explanation

A problem exists with the MFP memory. The DIMM that caused the error will not be used. The following are the values of X :

68.X PERMANENT STORAGE FULL To continue touch OK

Explanation

The MFP NVRAM is full. Some settings saved in the NVRAM might have been reset to the factory defaults. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.

Recommended action

Touch OK to clear the message. If the message is not cleared, turn the MFP off, and then turn the MFP on.

Use the following information to perform system-wide reset procedures. Customers do not haveaccess to this information.

Cold resetA cold reset unlocks menus that have been previously locked and resets all control-panel menu items to the factory defaults. A cold reset does not clear the values in the service menu, such as the serial number and the page counts.

NOTE Before performing a cold reset, print a menu map and a configuration page. See Information pages. Use the information on these pages to reset customer-specific settings.

CAUTION All HP Jetdirect settings are also reset. Be sure to print a configuration page before performing a cold reset. Make note of the IP address that is listed on the Jetdirect configuration page. You will need to restore the IP address after performing a cold reset.

See Configuring and verifying an IP address.

To perform a cold reset1 Turn the MFP off and then on.2 When the memory count appears on the control-panel display, press and hold 6 until all three LEDs flash once and then stay on. This might take up to 20 seconds.3 Press 3 four times until COLD RESET appears on the control-panel display.4 Press 6 one time. The MFP continues its initialization sequence.

NOTE If an HP LaserJet analog fax accessory 300 is installed, performing an NVRAM initialization can cause the MFP to violate local telephone regulations. Reset the language and country/region after performing NVRAM initialization. For more information,

see theHP LaserJet Analog Fax Accessory 300 Service Manual.Before performing an NVRAM initialization, print a menu map and a configuration page. SeeInformation pages. Use the information on these pages to reset any customer-specific settings.

CAUTION All HP Jetdirect settings are also reset. Be sure to print a configuration page before performing a cold reset. Make note of the IP address that is listed on the Jetdirect configuration page. You will need to restore the IP address after performing a cold reset.

SeeConfiguring and verifying an IP address.

Performing an NVRAM initialization resets the following settings and information:■ All menu settings are reset to factory default values, including the fax header and company name.■ All faxes in memory are erased.■ All speed-dials, group-dials, and phonebook entries are erased.■ All localization settings, including language and country/region, are reset.

MFP resets 401After performing an NVRAM initialization, reconfigure any computers that print to this MFP so that the computers can recognize the MFP.

To perform an NVRAM initialization1 Turn the MFP off and then on.2 When the memory count appears on the control-panel display, press and hold 9 until all three LEDs flash once and then stay on. This might take up to 20 seconds.3 Press 3 one time, and then press START.4 Press 3 two times until NVRAM INIT appears on the control-panel display.5 Press 6 one time, and wait while the MFP completes its initialization sequence.

NOTE Before performing a hard-disk initialization, print a menu map and a configuration page. See Information pages. Use the information on these pages to reset any customerspecific settings.

CAUTION A hard-disk initialization deletes the following information: all stored copy jobs, the local address book (e-mail addresses), the speed-dial list (fax numbers), and the Java™ applet files.

To perform a hard-disk initialization1 Turn the MFP off and then on.2 When the memory count appears on the control-panel display, press the right-hand side of theSTART button until all three LEDs are lit. Release the START button.3 Press 5 one time. INITIALIZE DISK appears on the control-panel display.4 Press 6 one time. A series of asterisks appears