The voice interaction services Live Wire call center services customize telephony solutions and offers professional services for both inbound and outbound campaigns. We have proven capabilities in financial processes, telemarketing, lead generation customer service,sales support. We offer fully integrated solutions for acquiring more customers and building a stronger customer base. Our teams are dedicated to many vertical areas like banking, financial institutions, insurance both general and life.

For financial processes we have become a brand name in the field of retail assets acquisitions and even In the acquisitions of liability products. Years of expertise and the experience of successfully implementing innovative marketing campaigns have led us to become the best in the field with several awards and recognitions.In Live Wire ,commitment to pre-decided goals of acquisitions is like a religion. A Live Call Center becomes like an extended business available to you 24/7/365 days or as per your requirement. Toll free numbers, local phone service matched with our intensively trained professionals allow us to implement any voice interaction (B2B, B2C or C2B) campaign efficiently.

Live Wire has taken customer interaction services to new heights. The standards set here have become the benchmarks of the industry. We offer customized telephony solutions for both inbound and outbound campaigns. We can design customized telesales retail acquisitions programs for financial processes like life insurance, general insurance, credit cards and telecom products.

For each of the three verticals that we have worked on, we have become a brand name. We have won several awards and recognition for the same.

We understand that customers are your business's most valuable asset. We allow you to nurture them, retain them or acquire them by leveraging our expertise, technology and at a fraction of a cost of a fully blown internal set-up. Live Wire the following offshore call center services :

Inbound call center

Third party verification services

Outbound Call center

Up-Sell/Cross-Sell services

Inbound sale

Collection

Enquiry Handling

Order processing

Customer Complaints Handling

Billing & Payment Support

To provide channel flexibility to the customer, our offshore call center supports a multitude of touch points. For this, it has state of the art technology infrastructure and employee talent to support the following channels: