While in states which questions do we want to pose to gather a standard amount of data.

While in states which questions do we want to pose to gather a standard amount of data.

−

===Latest Discussion===

+

===Latest Revision on 2/23/2006===

+

DATA TO BE COLLECTED IN EACH STATE

+

QUESTIONS TO BE ASKED

+

These questions fall in several categories. The questions are just guides to the discussion and give us an idea of the kind of information we want to collect.

+

====General Questions:====

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#Where is the state library in your state’s structure? How does this position impact your ability to facilitate high speed bandwidth for libraries in your state?

+

#How is the state librarian involved in networking efforts at the state level?

+

#What is your state's vision for public library Internet connectivity and network service provision?

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#What are the most successful methods that libraries have used to connect to high speed access in your state? (Type of connectivity: state network, coalitions, regional networks, unique configurations, etc.)

+

#What are the general problems and issues you face in getting high speed access for local public libraries to the internet and for other library functions?

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#Are there any studies in your state that would be helpful?

+

#If the Bill and Melinda Gates Foundation were going to try and help in this arena, what could they do?

+

====Information about each network====

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These are the questions we want to ask the state run networks rather than the state library networks.

+

For our research, we are trying to determine the following:

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#Are public libraries connected to your state network? (which we can find in the document with us).

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#What kind of technology powers your network?

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#Where does funding come from your network?

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#What was the purpose for the creation of the network?

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#Who governs your network?

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#What are some of the best practices that you have about running your network?

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#What are some of the challenges your network faces?

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#How do you determine adequate bandwidth for a given connected entity?

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If public libraries are connected:

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#Approximately how many are connected?

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#Do main library branches connect? or Can all library branches connect?

#Are there services that you would like to be able to provide to public libraries that you are unable to?

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#What barriers are faced by libraries when they want to join your network?

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If public libraries are not connected (and a lot of these questions may be contextual based upon the environment in the state):

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#Are you planning on connecting public libraries? If so when? What speeds? (e.g. According to Bryan from Connect Kentucky, Kentucky's network is connecting all public libraries by the end of the year)

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#Why are public libraries not connected?

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#(Depending on the answer) Are you open to allowing public libraries to connect?

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====John Windhausen's Telecomm Questions====

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====Introduction====

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These are the questions asked of the telecommunication companies and perhaps government officials and the PUC.

−

We should probably start with the purpose of the visit. Here is what I propose we say to the State Librarians. (If they were at the COSLA focus groups, they already know this but it would be worth repeating.

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#How would you characterize the state of broadband deployment in your state? Is it adequate? Lacking? Growing? Successful?

+

##Where is the most pressing shortage of capacity? In the long-haul network, the “middle mile” between switching centers and the backbone? Or in the “last mile” connection to the consumer?

#Are there any studies documenting the state of broadband deployment in your state?

+

#What are the biggest impediments to greater broadband deployment?

+

#How active has the state government been in promoting broadband deployment? For instance, has the state helped to aggregate demand? Has the State attempted to coordinate broadband networks? Has the state sponsored education plans for consumers?

+

#Are there any restrictions on broadband providers that hinder the growth of the broadband market?

+

#Have municipal control over rights-of-way been a barrier to broadband deployment? What kind of fees or conditions do they attach to using their rights-of-way?

+

#What is the status of video franchise process? Who has the authority to award video franchises - the cities or the state? Is the current status helpful or harmful to broadband deployment? How could it be improved?

+

#Are there any difficulties connecting local broadband networks to state networks or to long-haul networks?

+

#Are there any state regulations issued by the state public service commission that particularly affect broadband deployment – either positively or negatively?

+

#What affect does the federal high-cost fund have on broadband deployment in the state? The federal e-rate program? Rural health service fund?

+

#Since our primary focus is getting affordable broadband capabilities to public libraries, what do you think are the major issues affecting libraries’ access to broadband?

+

#Does the state have a universal service fund for schools and libraries? If so, has it worked? If not, should the state adopt such a program?

+

#Have you heard from or interacted with the libraries in your state? Is there any coordination with the state librarian to promote greater broadband connectivity to libraries?

+

#What recommendations do you have for promoting broadband deployment to libraries? How should the Bill and Melinda Gates Foundation

+

focus its energies?

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====Questions for Government Officials====

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<i>The Bill and Melinda Gates Foundation is very interested in assisting states with high speed bandwidth connectivity. The have give a grant to the ALA Office of Information and Technology Policy to conduct research into which states currently have many libraries with high speed connectivity and which states have few libraries with such connectivity. We will be talking to 13 state librarians in high connectivity states to determine the factors that might have led to high connectivity. We will be visiting two states with low connectivity to see what factors contribute to that situation. Some of the visits will be in person and some will be by telephone. We will be looking for ways to transfer the factors that lead to high connectivity to states with lower connectivity.</i>

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#What is your state’s vision for highspeed broadband connectivity in the state? How are you defining high speed?

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#What steps are you taking (have you taken) to make this vision a reality?

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At our meeting we agreed that we would identify some questions that we would ask in every state and some questions that would be specific for each state. Here is my first attempt at general questions asked everywhere. In every state we would try and get a picture of the development of any network, its current status, and future plans. I took some of the COSLA focus group questions as they look like a good starting place in all the states with some of the questions moved to the network description phase of the interview.

This area is a place to discuss who we should visit from state to state. Since time is limited, please use it to discuss the pros and cons of visiting these people.

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OR

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*State Librarians

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#What barriers are you encountering in your efforts to establish a successful broadband network?

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*Existing Networks

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#What role do you see for public libraries in your state’s broadband vision?

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*E-Rate Coordinators

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#Is the state librarian involved in your work to implement high speed broadband access? (Ask if it seems appropriate)

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*PUC

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#What might the Bill and Melinda Gates Foundation do to help local public libraries get high speed connectivity?

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*State Economic Developement

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====Questions for High Connectivity States====

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*Governor's Office

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These would be asked of a state library network? They would be asked of the State Librarian or network manager/board.

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*Telecommunications Companies

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*How and when was your network formed?

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*State Legislators/Staff

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*Who participated in its formation? Who took a leadership role?

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*What barriers were encountered and how were they overcome?

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====General Questions====

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*What techniques did you use to get

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#Where is the state library in your state’s structure?

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**Libraries to participate

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#What is your state's vision for public library Internet connectivity and network service provision?

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**Funding

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#What are the general problems and issues you face in getting high speed access for local public libraries to the internet and for other library functions?

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**Other

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#Are there any studies in your state that would be helpful?

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*Who belongs to your state’s network – libraries, schools, universities, other? Does the network only connect to the main library? Is branch connectivity the responsibility of the library entity?

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#If the Bill and Melinda Gates Foundation were going to try and help in this arena, what could they do?

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*How is it governed and do libraries participate in the governance?

−

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*Who manages it?

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====Information about each network====

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*How many public libraries belong?

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We will assume that Karen Strege will have gathered as much information as possible in advance. We will follow up with these questions to clarify information we already have and clarify contradictory information.

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*Are there activities at the state level that you feel you would need more bandwidth for?

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*What bandwidth is available and how is it supplied?

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MB Comments: We have had contact with Garret Sern EDUCAUSE (a non-profit that deals with technology in higher ed. Part of his job is to work with state ed networks. He has volunteered to help us make contact with state networks @ a state networks meeting during the week February 5th.

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*Is it scalable?

−

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*How do you help libraries calculate how much high speed access they will need? Or how do they calculate this?

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====Questions to ask in regards to Telecommunications Policy====

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*MB Added: What are the general problems and issues you face in getting higher speed access for local public libraries to the internet and for other library functions?

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*Do you have a planning guide that helps local libraries make this decision?

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John Windhausen is compiling a list of questions.

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*How is your network funded?

−

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**State

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Lynne is compiling some information on federal legislation in this area for us to share w/ Telcos, etc.

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**Regional

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**Local

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====Librarian Focus Groups====

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**E-rate

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We have discussed conducting at least one focus group in each state with local public libraries. We will ask the state librarian to set it up. What questions do we want to ask them? Do we want this interview to be in the capitol or out in another part of the state?

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**Higher Education Institutions

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**Membership fees

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We would begin the interview with an explanation of the project and its purpose.

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**State Level Telecom Funds e.g

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Possible questions:

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**Other

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*Describe your current network. How is it configured? How much bandwidth do you have? How do you get it? What does it cost? Is it scalable?

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*E-rate: What role does e-rate play in high speed access for public libraries?

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*What do you use your bandwidth for?

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**Who applies for the E-rate funds?

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**Internet connectivity – describe uses

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**How does CIPA impact?

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**Internal operations – describe uses

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*If the Bill and Melinda Gates Foundation wanted to assist public libraries to achieve high speed connectivity, what would be most helpful?

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**ILS/PAC – describe

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====Questions for Low Connectivity States==== We will ask these questions of the State Librarian, and State Library staff and anyone else who might provide information.

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*Is your bandwidth sufficient? If no, what problems does the insufficient bandwidth cause for your staff and patrons?

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#Where is the state library in your state’s structure? How does the state library’s position impact high speed connectivity?

−

*What would you consider sufficient bandwidth? How did you arrive at that amount?

+

−

*If you had more bandwidth, what would you use if for? What is your vision for your library’s connectivity?

+

−

*What are the barriers to getting more bandwidth?

+

−

*Who at the regional or state level provides you assistance in analyzing your needs and getting you more bandwidth?

+

−

*If the Bill and Melinda Gates Foundation were to offer assistance in getting more of US public libraries with higher bandwidth, what would be most helpful?

#Are there activities at the state level that you feel you would need more bandwidth for?

+

−

#What bandwidth is available and how is it supplied?

+

−

#Is it scalable?

+

−

#How do you help libraries calculate how much high speed access they will need? Or how do they calculate this?

+

−

#Do you have a planning guide that helps local libraries make this decision?

+

−

#How is your network funded?

+

−

**State

+

−

**Regional

+

−

**Local

+

−

**Erate

+

−

**Other

+

−

#E-rate What role does e-rate play in high speed access for public libraries?

+

−

**Who applies for the E-rate funds?

+

−

**How does CIPA impact?

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−

#Who else should we interview in your state (actually, we’ll get that in advance)

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−

+

−

+

−

====Questions for Low Connectivity States====

+

−

#Where is the state library in your state’s structure?

+

−

#What is your state's vision for public library Internet connectivity and network service provision?

+

−

#Describe your attempts to get high speed connectivity in your state. Are there pockets of high connectivity? What accounts for these pockets.

+

−

#What do you see as the largest barriers to connectivity?

+

−

#What are the general problems and issues you face in getting high speed access for local public libraries to the internet and for other library functions?

+

−

#Are there any studies in your state that would be helpful?

+

−

#If the Bill and Melinda Gates Foundation were going to try and help in this arena, what could they do?

+

−

#Who else should we interview? (Again, we’ll ask this in advance).

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−

+

−

===Initial Discussion===

+

−

Questions Initially Proposed by Pose While in States in [[1/29/2007 Pre-Planning Document from Nancy|Pre-planning Document]]

+

−

From COSLA Survey

+

#What is your state's vision for public library Internet connectivity and network service provision?

#What is your state's vision for public library Internet connectivity and network service provision?

+

#Describe your attempts to get high speed connectivity in your state. Are there pockets of high connectivity? What accounts for these pockets?

+

#What do you see as the largest barriers to connectivity?

#What are the general problems and issues you face in getting high speed access for local public libraries to the internet and for other library functions?

#What are the general problems and issues you face in getting high speed access for local public libraries to the internet and for other library functions?

−

#How do you help libraries calculate how much high speed access they will need? Or how do they calculate this? Do you have a planning guide that helps local libraries make this decision?

−

#How are libraries using high speed access or how do they want to use it if they had it or had more? What can’t they do that they want to do?

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#What role does e-rate play in high speed access for public libraries?

−

#What are the most successful methods that libraries have used to connect to high speed access in your state? (Type of connectivity; coalitions; unique configurations, etc.)

−

#Where is the real power or decision making authority in you state? Is it in the state network office, the state university system, state utility commission, governor's office, telcos, all of these, etc.?

#Are there any studies in your state that would be helpful?

#Are there any studies in your state that would be helpful?

−

#If we visited your state, who should we talk to (not names but titles)?

#If the Bill and Melinda Gates Foundation were going to try and help in this arena, what could they do?

#If the Bill and Melinda Gates Foundation were going to try and help in this arena, what could they do?

+

#E-rate: What role does e-rate play in high speed access for public libraries?

+

##Who applies for the E-rate funds?

+

##How does CIPA impact?

+

====Focus Groups====

+

We have discussed conducting at least one focus group in each state with local public libraries. We will ask the state librarian to set it up. We would like a range of librarians, from both small and large libraries, and from libraries with high and with low connectivity if there is not a state network.

+

We would begin the interview with an explanation of the project and its purpose. Possible questions:

+

*Describe your current network. How is it configured? How much bandwidth do you have? How do you get it? What does it cost? How is it funded? Is it scalable?

+

*What do you use your bandwidth for?

+

**Internet connectivity – describe uses

+

**Internal operations – describe uses

+

**ILS/PAC – describe

+

*What would you like to do with your Internet Connection that you cannot do with your current environment?

+

*Is your bandwidth sufficient? If no, what problems does the insufficient bandwidth cause for your staff and patrons?

+

*What would you consider sufficient bandwidth? How did you arrive at that amount?

+

*If you had more bandwidth, what would you use if for? What is your vision for your library’s connectivity?

+

*What are the barriers to getting more bandwidth?

+

*E-rate: What role does e-rate play in high speed access for public libraries?

+

**Who applies for the E-rate funds?

+

**How does CIPA impact?

+

*Who at the regional or state level provides you assistance in analyzing your needs and getting you more bandwidth?

+

*If the Bill and Melinda Gates Foundation were to offer assistance in getting more of US public libraries with higher bandwidth, what would be most helpful?

+

+

−

Thoughts from Focus Group – More detailed information about high connectivity state’s network:

*Who manages it? How many libraries belong? What bandwidth is available?

+

−

*How is it supplied? Is it scalable?

+

−

*How is it funded? State Regional Local E-rate Who applies for the E-rate funds?

+

−

*How does CIPA impact? How was the network formed?

+

−

*Who participated in a coalition?

+

−

*Who took the leadership role?

+

==State Specific==

==State Specific==

Latest revision as of 16:05, 26 February 2007

This page is divided into two parts. The first is the standardized data that we would like to collect from all states as we visit them. The second part contains links to the state visit planning pages for each of the seven states (forthcoming) we will be visiting. If there is data that you would like to collect from certain states, please put it into the section at the bottom of the page.

DATA TO BE COLLECTED IN EACH STATE
QUESTIONS TO BE ASKED
These questions fall in several categories. The questions are just guides to the discussion and give us an idea of the kind of information we want to collect.

Where is the state library in your state’s structure? How does this position impact your ability to facilitate high speed bandwidth for libraries in your state?

How is the state librarian involved in networking efforts at the state level?

What is your state's vision for public library Internet connectivity and network service provision?

What are the most successful methods that libraries have used to connect to high speed access in your state? (Type of connectivity: state network, coalitions, regional networks, unique configurations, etc.)

What are the general problems and issues you face in getting high speed access for local public libraries to the internet and for other library functions?

Are there any studies in your state that would be helpful?

If the Bill and Melinda Gates Foundation were going to try and help in this arena, what could they do?

These are the questions asked of the telecommunication companies and perhaps government officials and the PUC.

How would you characterize the state of broadband deployment in your state? Is it adequate? Lacking? Growing? Successful?

Where is the most pressing shortage of capacity? In the long-haul network, the “middle mile” between switching centers and the backbone? Or in the “last mile” connection to the consumer?

Who are the leaders in broadband deployment in the state? Cable? Bell Companies? Rural telcos? Municipalities? State? Others?

Are there any studies documenting the state of broadband deployment in your state?

What are the biggest impediments to greater broadband deployment?

How active has the state government been in promoting broadband deployment? For instance, has the state helped to aggregate demand? Has the State attempted to coordinate broadband networks? Has the state sponsored education plans for consumers?

Are there any restrictions on broadband providers that hinder the growth of the broadband market?

Have municipal control over rights-of-way been a barrier to broadband deployment? What kind of fees or conditions do they attach to using their rights-of-way?

What is the status of video franchise process? Who has the authority to award video franchises - the cities or the state? Is the current status helpful or harmful to broadband deployment? How could it be improved?

Are there any difficulties connecting local broadband networks to state networks or to long-haul networks?

Are there any state regulations issued by the state public service commission that particularly affect broadband deployment – either positively or negatively?

What affect does the federal high-cost fund have on broadband deployment in the state? The federal e-rate program? Rural health service fund?

Since our primary focus is getting affordable broadband capabilities to public libraries, what do you think are the major issues affecting libraries’ access to broadband?

Does the state have a universal service fund for schools and libraries? If so, has it worked? If not, should the state adopt such a program?

Have you heard from or interacted with the libraries in your state? Is there any coordination with the state librarian to promote greater broadband connectivity to libraries?

What recommendations do you have for promoting broadband deployment to libraries? How should the Bill and Melinda Gates Foundation

We have discussed conducting at least one focus group in each state with local public libraries. We will ask the state librarian to set it up. We would like a range of librarians, from both small and large libraries, and from libraries with high and with low connectivity if there is not a state network.
We would begin the interview with an explanation of the project and its purpose. Possible questions:

Describe your current network. How is it configured? How much bandwidth do you have? How do you get it? What does it cost? How is it funded? Is it scalable?

What do you use your bandwidth for?

Internet connectivity – describe uses

Internal operations – describe uses

ILS/PAC – describe

What would you like to do with your Internet Connection that you cannot do with your current environment?

Is your bandwidth sufficient? If no, what problems does the insufficient bandwidth cause for your staff and patrons?

What would you consider sufficient bandwidth? How did you arrive at that amount?

If you had more bandwidth, what would you use if for? What is your vision for your library’s connectivity?

What are the barriers to getting more bandwidth?

E-rate: What role does e-rate play in high speed access for public libraries?

Who applies for the E-rate funds?

How does CIPA impact?

Who at the regional or state level provides you assistance in analyzing your needs and getting you more bandwidth?

If the Bill and Melinda Gates Foundation were to offer assistance in getting more of US public libraries with higher bandwidth, what would be most helpful?