TripAdvisor Traveler Rating:

3.05Cleanliness

5.05Location

4.05Rooms

5.05Service

2.05SleepQuality

5.05Value

3.05

“hotel was decent. desk attendant was nice. but other guests...”

Feb 20, 2013Andrew A, Keedysville

hotel was decent. desk attendant was nice. but other guests in our hall were noisy from 10:30 pm until 2:30 am. going from room to room all night long. talking loudly. opening doors. closing doors. opening doors. closing doors. opening doors. closing doors. You'd think the desk attendant would have seen them on the camera and would have came and told them to stop.All hotels should have friendly signs stating to be respectful of other guests and to keep the noise down.We had to wake at 6 am. why stay at a hotel if we're only going to get 3.5 hrs of sleep? I could have gotton more sleep the car.....

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your feedback about your recent stay. I regret that your stay was not perfect and would love any opportunity to make it up to you. We take great pride in providing clean, comfortable rooms and excellent customer service. I will personally speak to each of our staff members to reinforce our commitment to providing a quiet and comfortable stay. Once again, I apologize for a less than perfect stay and really appreciate your feedback!Greg AndersonGeneral Manager
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