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Elimination of Ticket-by-Internet program

First Published - 04/27/2018 - 10:24AM

Due to declining internet ticket sales, Metra is eliminating the Ticket-by-Internet program – which includes recurring orders and one-time sales of Monthly Passes and 10-Ride Tickets on its website. The last day to purchase a Monthly Pass (July) via this program will be June 20 and the last day to purchase a 10-Ride Ticket will be June 30. This action is part of a continuing effort by Metra to identify ways to reduce expenses. Please see alternate purchasing options here.

Creating a Ventra account

If you decide to create a Ventra account, congratulations – you’ve made a great choice. If you select “Create Account,” you’ll be taken to a page that will ask you to provide the following information:

First, create a username. It can be any name you want, but it has to be four characters or more.

Next, create a password, with a minimum of eight characters. The eight characters must include two of the three following features: 1) Lower-case letters 2) Upper-case letters and 3) Numbers or special characters.

Next, enter your email address, name, phone number and birthdate.

Next, choose and answer a security question. We’ll use this if we ever need to verify who we’re speaking to on customer service inquiries or you forget your password