When 14 on a return trip from Hawaii at a transfer in LAX my daughter and step daughter were left in a "Preschool room". We had paid $150 each for unaccompanied minor. The stay had been stretched due to a late plane from Hawaii. They left the room , left the airport and took the bus to an LA clothiers they wanted to visit. The bought clothes more than their pocket money so we got a credit card call and knew where they were. They got the bus back to the airport & were on the plane before we got the call "We can't find your daughters". Note, we knew they were already checked in on the plane.
Negotiate for free trips. We got round trips free and 2 more round trips with a 10 year limit to be used.

My colleague Huggy Rao and I have been reading and writing about something called "felt accountability" in our scaling book. We are arguing that a key difference between good and bad organizations is that, in the good ones, most everyone feels obligated and presses everyone else to do what is in...