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I was very pleased with the service. It has been a couple of years since I was there and couldn't remember my password so I called the number provided and the lady who answered the phone was very helpful. I then was unable to find my unit and she wasn't able to help but was going to try to get my number. I went into my phone and was able to find an old bill with the number. She was very polite and friendly as well as helpful.

I absolutely love this storage facility I've been renting from them for a pretty long time now, and I absolutely don't have anything bad to say no complaints at all. There absolutely amazing about a week ago I went to go bring some things to my storage and dropped them on and during the time my car with turned off when my door was open which cause the light to this day on my battery died and I couldn't start my car I use my cell phone to call the office and asked them if there was some way or someone that could please give me a jump because I was talk right by my storage unit the lady said yes actually ill bring my car around and give you a jump, Although I do not have cable and I do not know how to jump a car And I don't have cable but if you have the cables and you know how I'm on my way. In less than 2 minutes my car was jump started and I was back on the road. That acts of kindness And selflessness and the fact that she was more than willing to help me even though she didn't have to you and it wasn't in her job description at all nor did she app to allow me to use her personal car's battery to jumpstart mine. Thank you so much storage pro staff in North Highlands I will continue to rent from you and I would most definitely refer this Storage property to anyone for the size the location and the quality of service and the security the rental price monthly is perfectly Calculated as well as the rental insurance you really cannot move with this place there is absolutely no way you can have any complaints

The price is the best North of Broadway (in part because of their location). I've actually rented space in this location under several different managements & have always received the best service for the least money/'.

The staff was very friendly and made me feel like I was important by putting the phone call that came in when I was there an hold until another worker came in to get it. Easy in and easy out. Location is a bit hard due to the fact that you can only turn one way out of the parking lot but that's not their fault.

STAY AWAY - DO NOT RENT HERE AT ANY PRICE. PAY MORE ELSEWHERE IF YOU HAVE TO, BUT DO NOT RENT HERE!
Here are just some of the problems.
They do not keep posted hours. Doors are locked and nobody is there when they are supposed to be open.
People are rude and unresponsive. IWeeks and weeks go by with no answer in spite of numerous inquiries.
Aisles are so narrow you can't get a truck down the middle. I paid two hours extra labor to vacate my unit because the truck had to park so far away and men had to carry everything a long ways to the truck.
Worst of all, they refused to provide video after a theft. I had more than $12,000 worth of stuff stolen out of my unit. When I reported the theft and requested video, they said they would provide it as soon as they had time. I told them I knew who stole my stuff and just needed video to prove it for police to make an arrest. After weeks and weeks of promising to provide video they got tired of me asking again, and then rudely told me, "You have to understand; we have a business to run. We can't sit around all day watching video. That is not our top priority.": Now video has been written over and is no longer available. I know who stole my stuff, and I know where he works. If the bums at RV Storage Depot had provided video as they had promised they would, I could have gotten a judgement against the thief and could have gotten my money back by garnishing his wages.
These people are the worst!

My unit has been compromised twice....(different units)hummm....Jacklyn refuses to look at security tapes..Says it's my fault...Shouted at me ...Very unprofessional...(Jennifer is no longer there)...Says she tried to call me almost 3 weeks ago....Not!!!! I would have been there to see about my stuff had I known...Now some other person calls and says I need to come secure my unit..Wtf.I AM DISABLED....I ASKED FOR MANAGEMENT NUMBER SHE(REFUSED.JACKLYN).SAID EVERYTHING HAS TO GO THROUGH HER.AND SHES REFUSING TO GIVE ME CORPORATES NUMBER...HUMM I WONDER WHY. ONLY SINCE JACKLYN HAS COME TO WORK HERE HAVE I HAD ANY ISSUES. WILL BE MOVING MY THINGS AS SOON AS I CAN. DO NOT LIKE THIS PLACE ANY LONGER...IT SUCKS. AND WILL BE FILING A POLICE REPORT.

I'm constantly trying to get ahold of them to pay my storage. They NEVER answer their phone. So I get hit with these late fees. The most unprofessional employees ever. I was a loyal customer for years. Untill these new owners came. Lost my business for life. They suck.

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Must complete a rental by the end of June 2019 in order to receive the LOGO promotion. The second storage unit must be of equal or lesser value as the storage unit rented. The lease on the second storage unit is free for two months. If you wish to keep your second unit after the two months, you may receive a discounted rate on your second unit. Please see a facility manager for further questions.