If the victim declines further assistance or follow-up contact, their RDCVSU file is concluded. All RDCVSU contact with victims is documented.

Domestic Violence Follow-up

Red Deer City Victim Service Unit (RDCVSU) Advocates contact domestic violence victims to offer support, information and appropriate community referrals. For the Advocates safety, home visits are not conducted and the victim is encouraged to attend the office.

Personal Support

Support is provided through home visit(s), office visit(s), telephone contact(s) and court accompaniment. Home visits are only conducted if there are no safety concerns for the Advocates.

Advocates normally make initial contact with the victim by telephone, offering assistance, comfort and support, and referrals to other agencies where appropriate.