The Frog login page should show a photograph of the main school building with a username and password box on the right.

The username should be student's full school email address {username}@oxtedschool.co.uk (e.g. 13smitha@oxtedschool.co.uk)

The password is the same as the one used for school computers.

Usernames should normally be entered with @oxtedschool.co.uk, however in certain circumstances, it may be necessary to type 'OXTEDSCHOOL\username' instead. Please try this only if the above does not work.

GENERAL INFORMATION

Ensure your computer has no outstanding Windows updates available. You can check by typing 'Windows Update' into the search box on the Windows 7 start menu, or directly on to the Windows 8 start screen.

Mac users should check for any Software Updates in the Mac App Store.

Check your virus scanner is up to date and has not expired. Run a full scan.

Windows users, download Malwarebytes (free version) from www.malwarebytes.org and run a full scan. This will clear up threats which anti-virus applications do not detect.

If your web browser displays a message 'Page cannot be displayed' and you have tried ALL of the above steps and confirmed your internet connection is working, then your computer may be corrupted. Please seek professional advice. Unfortunately the school does not have facilities to fix issues with private equipment.

Check your virus scanner is up to date and has not expired. Run a full scan.

Windows users, download Malwarebytes (free version) from www.malwarebytes.org and run a full scan. This will clear up threats which anti-virus applications do not detect.

If your web browser displays a message 'Page cannot be displayed' and you have tried ALL of the above steps and confirmed your internet connection is working, then your computer may be corrupted. Please seek professional advice. Unfortunately the school does not have facilities to fix issues with private equipment.

Password changes

All staff and students are required to change their school account password every six months. Automatic emails are sent several times leading up to an account's password expiry

If a password has expired it can currently only be changed on a school computer. It is not possible to reset a password at home

When a password has expired, users are prompted to change it immediately when logging on to a school computer

Students who have forgotten their password should visit the Tech Office next to IT2 in the Meridian Building for assistance. They will be required to change their password immediately at next login on a school computer. Frog logins from home will not work until this has been done

Under the guidance of SCC and with the Amber weather warning for the weekend, the decision has been made to cancel the Y11 DofE Silver training day tomorrow (Sat 17 Mar). A new date will be set and students will be informed of the change. #BeastFromTheEast2 02:25 PM - 16th March, 2018