Tag Archives: usability

This weekend, I decided to try out The Burning Crusade, for various reasons. Most importantly, I wanted to experience their expansion pack free trial process, see if we can learn something from it. It’s less than stellar so far, here’s what I had to go through (read: not pleasant).

Who’s Ray?

Ray is an avid gamer geek who specializes in project, production and engineering leadership in online games. He has led teams of software engineers, producers and designers on a variety of projects from concept to release, from backend architecture, to front-end aesthetics.

In his spare time, he enjoys playing video, D&D and board games, folding origami and writing fiction. He's currently working on an epic fantasy novel, and some day it will be finished.