on the base station I enter menu,select,I get greeting, select, I get mail box 1 or 2, select, I get play greeting, record greeting, What am I doing wrong?thank youon the base station I enter menu,select,I get greeting, select, I get mail box 1 or 2, select, I get play greeting, record greeting,
What am I doing wrong?
thank you

On the base station enter the menu go to answering systems menu, go to the "mail box" or "answer only greating" or "blocked ID greating" or "line attendant greating" select delete for the desired greating. the delete greating only shows up if there is a greating present. appenex c of the manual.

sorry hit post it too quickly after deleting the greating re-record it as per instruction on page 55 and 56 of the manual.sorry hit post it too quickly after deleting the greating re-record it as per instruction on page 55 and 56 of the manual.

check the other greatings such as "answer only" greating, and so on. each of the types of greatings have there own settings. if a greating is recorded in that type the "delete greating" will be there. if no recording is there the only option is "record", "play back". there must be a recoring there in order to delete. so check the other types of greatings.check the other greatings such as "answer only" greating, and so on. each of the types of greatings have there own settings. if a greating is recorded in that type the "delete greating" will be there. if no recording is there the only option is "record", "play back". there must be a recoring there in order to delete. so check the other types of greatings.

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Related Questions:

Some Gigaset phones have an option to have the answering machine play an outgoing message only without taking a message. You should check your settings and make sure you don't have yours set up this way. This could also happen if the memory for the answering machine is full so that it cannot record any more messages.

You can record your own greeting message (max 2 mins & 30 secs). If you don't record a greeting mesage, a pre-recorded greeting message is used & asks the caller to leave a message. (Make sure your phone has the correct date, time, year, etc.)

To record a message:

1. Menu (OK) the "Answering Device" (OK), the "Record Greeting" (OK)

2. Then after the handset beeps, speak clearly about 20 cm (8 in) away from the mike.

Please follow the steps:
1. Press MENU
2. To select "ANSWERING SYSTEM MENU?", press SELECT
3. Scroll to "GREETINGS?" and press SELECT
4. Scroll to type of desired message and press SELECT
5. Scroll to "RECORD GREETING?", and press SELECT
6. Record a message or greeting through the base speakerphone or base station handset.
7. Press SELECT to play back greeting/ message.
NOTE: To avoid background noise, record message through the corded handset.

I'm no expert, but I have had a lot of trial and error experience with this set. Is your Auto Attendant on? This feature is designed to be like an operator for multi mailboxes. If it is, turn Auto Attendant off and record the greeting for mailbox 1. Hope this helps!

If you're trying to get 5 handsets to work with one base, it won't work. The 4215 can only handle 4 handsets, the base handset plus 3.

When I had to replace the base of my 4 handset system, the base handset still worked. Therefore I had an extra handset which couldn't be used. So I decided to buy another base. Now I have 6 handsets which can be grouped 4,2 or 3,3.

If your system was working fine, and it all of a sudden started doing this, it sounds like your base has taken a surge of some kind. Your base needs replacing. You can try re-registering the handsets, but from my experience the problem is fatal. Now if this is a new installation and the handsets never work yet on the base, you just need to register them. You can download the manuals or get tech tips at Siemens website, gigaset FAQ pages.