#2 and #3 are a bit tougher, as you're right, the 2408 is new and untested/unproven, versus the 2407 well proven track record. Since you stated you aren't gonna use Display Port, are there any other new technology the 2408 has? If I recall I don't think. So I'd probably go with option #2. Call Dell and see if you can get $100 off. Of course, if that fails (might get an agent who just finished with a cranky customer and is in a foul mood), cancel your order for the 2407, then re-order it again at the cheaper price.

#2 and #3 are a bit tougher, as you're right, the 2408 is new and untested/unproven, versus the 2407 well proven track record. Since you stated you aren't gonna use Display Port, are there any other new technology the 2408 has? If I recall I don't think. So I'd probably go with option #2. Call Dell and see if you can get $100 off. Of course, if that fails (might get an agent who just finished with a cranky customer and is in a foul mood), cancel your order for the 2407, then re-order it again at the cheaper price.

I called Dell, and after about 10 minutes of menus I got to an actual person. Both he and his boss said that there was no reduction in price. I guided him through the links and then he finally saw the price and credited my account $100. My bill for the monitor is the same, but I now have a $100 credit.

That might sound fair, but if you think about it, I've paid tax on an extra $100 that I'm not getting back. I'm not sure if it's worth fighting with them for it, but I'm immediately sorry that I chose to buy from Dell. It's not a lot of money; it's the principle of the matter. Should I try and get the rest of my money back?

jobodaho wrote:It might have a higher re-sell value in the short term.

I just got an email that basically said my account has been credited $100 + tax. That's great, but it would have been nice if the support guy I talked to was able to clearly tell me what was going to happen. I know in the back of my mind that going with companies like Dell usually nets this caliber of service, but it's when it happens, it's annoying just the same.