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Call center to bring 300 new jobs to area

A Florida-based call center company is combining efforts with a national satellite TV provider and several local agencies to bring 300 jobs to Maury County.

TRG Customer Solutions has partnered with the Tennessee Career Center, the South Central Tennessee Workforce Alliance and Direct TV to bring a career fair to the Northfield building in Spring Hill. TRG plans to hire an additional 300 people, beginning with 150 immediate new hires.

The call center company currently leases a 50,000-square-foot space in Northfield, located in the former Saturn Corporation training center.

Maury County Mayor Jim Bailey said he has been working with local officials to establish a strong business presence at Northfield for about three years.

“We are thrilled that TRG is announcing some continued growth,” Bailey said. “We are happy we have been able to work with the Maury Alliance and work with TRG to bring DirectTV into the operation there.”

TRG is seeking dedicated, motivated individuals with exceptional sales, tech support and communication skills to join the DirectTV team in Spring Hill, according to a press release. Positions to be filled include inbound tech support for consumer electronics and retention/sales agents for the satellite TV provider.

Spring Hill Mayor Michael Dinwiddie said he was happy to see new jobs in the community, and TRG chose to expand because of the citizen’s broad skill range in Maury County.

“They are really impressed with the workforce and their customer service skills — people who have that southern hospitality factor,” he said. “Folks that applied in the past (should) go ahead and reapply because it’s a completely different skill set they are looking for.”

TRG held a previous job fair in September 2011 looking for people with one year of customer service experience, knowledge of cell phones and features and intermediate to advanced computer and technical skills.

The two-day job fair will be held at the Workforce Development & Conference Center at Northfield, 100 Saturn Parkway in Spring Hill, from 10 a.m-2 p.m. and 3-7 p.m. on Friday and from 9 a.m.-4 p.m. Saturday. Applicants should enter at door No. 6 on the northern side of the building.

Headquartered in Washington, D.C., TRG Customer Solutions supports more than 175 global clients from 17 operations centers in seven countries, according to a press release. More information may be obtained by visiting www.trgcs.com/joinus.html or by calling Lori Decker at (484) 687-5560.