I'm the opposite of a mechanic, one of the least knowledgeable car owners on the block when it comes to anything beyond the basics. So, that means that I'm at the mercy of what a shop tells me needs to be done, and just as importantly, tells me what does not need to be done. Since working with Scott, David and the team at Turner, I've found exactly that. David is an all-star, and immediately made me feel at ease in waters I'm not accustomed to swimming in. Not only has the work been done on time and in a professional manner, but the customer service I've received from David along the way has been simply awesome. David has also let me know that Scott, the owner, has been reviewing my car and going through all of the details in the background, and confirming the decisions the tech(s) made along the way. That type of thing goes a long way with me, and it's easy to tell that this place is family owned and run, and actually cares about the customer and the longevity of the relationship. As much as I don't look forward to the next mechanical issue my car might face, I can rest easy knowing that I'll be giving David, Scott and the team a call when it does. Thanks fellas!

I always have a pleasant experience at Turner Auto Care. My opinion is distilled in the title of this review. I strongly recommend you try their excellent service. One you do I am sure you will be back whenever you car needs some tender loving care.

They did the lube and oil change at the scheduled time. They were friendly and courteous. Pointed out a couple of issues that I needed to be aware of. I was very pleased with the service they did for me.

I really enjoyed meeting the folks that work here and the couple that run the place have great family values. I even bought some Girl Scout cookies (much too sweet!).
Unfortunately, their estimate was out of my price range. I will probably do the repair myself.

We brought our Chevy Astro to get serviced after we purchased it. Even though it needed a lot of work, Jim and the rest of the team were able to rise to the challenge and get her back to great condition and road worthy. It is always a pleasure working with Scott and his team.

Joe said the alignment needs to be redone. The vehicle pulls to the left. He is not dissatisfied, things happen. The technicians seem to be honest people. He believes that the alignments are sent out to another facility.

Recommended

This review was collected via phone interview by Customer Research Inc.

Scott and Jim are extremely friendly and courteous. The services they provide are top notch and they stick to the timeline they state from the beginning. I highly recommend their service and always know my car will be taken care of when I take it in. Thank you.