Super Storm Sandy Frequently Asked Questions

Wednesday, October 31, 2012

When will my trash be picked up?
Trash collection resumed today in the neighborhoods that normally have their trash picked up on Mondays and Tuesdays. Residents who normally have their trash collected on Wednesdays should put their bins and cans out to the curb tonight. Residents who normally have their trash collected on Thursdays should put their bins and cans out tomorrow night. Residents who normally have their trash collected on Friday should put their bins and cans out on Friday night.

Is yard waste being collected this week?
No. Waste Management and the City of Providence agreed to suspend yard waste pick-up this week to redirect all available resources to trash and recycling pick up. Yard waste pick-up will resume on Monday, November 5. Leaves, branches and other yard debris must be placed in paper yard bags or put out in open barrels clearly labeled 'YARD WASTE.' Branches must be bundled together and cut to less than four feet.

What do I do with larger fallen branches and trees?
Please contact the Mayor's Office of Neighborhood Services (421-2489) by November 9 to be placed on a waiting list for the City's Forestry Division. Residents must bring the debris to the curb. The Forestry Division will not pick up debris on private property and will only collect debris from private residences that have requested assistance from the Office of Neighborhood Services. If you hire a private contractor to clear debris, they are responsible to take the debris away. The Forestry Division will only collect debris caused by the storm.

What, if any, assistance is available for damage to personal property?
If your home was damaged during the storm, please contact your insurance company. If a city-owned tree caused damage, instruct your insurance company to file a claim with the City of Providence. If a city-owned tree has fallen onto your property OR if a tree from your property has fallen on a public sidewalk or street, please contact the Forestry Division (785-9450) to have it removed.