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Payments

Though we accept credit card payment we prefer payment through Paypal.

For the e-check payment the products will be shipped once the payment is cleared.

Returns & exchanges

Refund and Return Policy: I would like you to be happy with my products. Please let me know within 20 days upon receipt if you are not satisfy with the products with any reason and I will be willing to give you full refund of the product cost minus the shipping cost :).

Exchange: There will be shipping charge apply to the exchanged items.

Shipping policies

Shipping: The Free Shipping apply to most (but not all) items within United States and some to Canada. There will be shipping charge for international shipping. I ship within 1 to 2 business days and most of the time I ship the same day. All my customers know how fast I ship the packages out to them :). For any extra shipping services that you would like to request for example Priority Mail, Priority Mail Express, Over Night or Express Mail Service, the payment of the extra shipping cost needs to be completed first before the order can be shipped out. If the payment of the extra shipping cost is not completed by the time of shipping, the order will be shipped regularly either by USPS First Class Mail Service or Regular Priority Mail depends of the weight of the package.

For international shipping, I ship out the same time as I ship domestic. From my shipping experience to most of my over sea customers, it could take between 2 weeks to 8 weeks to get to the destination depends on the postal service of each country. Canada shipping is usually faster than other countries.

For international shipment I ship via USPS (United States Postal Service) with First Class or Regular Priority Mail service. Therefore I do not guarantee on international shipping outside Canada because these shipping service do not have tracking service. If you would like to have tracking service which is USPS Priority Mail Express service you can request to pay extra for the service. You can send me a message and I can make a listing with the USPS Priority Mail Express service for you.

Shipping: The Free Shipping apply to most (but not all) items within United States and some to Canada. There will be shipping charge for international shipping. I ship within 1 to 2 business days and most of the time I ship the same day. All my customers know how fast I ship the packages out to them :). For any extra shipping services that you would like to request for example Priority Mail, Priority Mail Express, Over Night or Express Mail Service, the payment of the extra shipping cost needs to be completed first before the order can be shipped out. If the payment of the extra shipping cost is not completed by the time of shipping, the order will be shipped regularly either by USPS First Class Mail Service or Regular Priority Mail depends of the weight of the package.

For international shipping, I ship out the same time as I ship domestic. From my shipping experience to most of my over sea customers, it could take between 2 weeks to 8 weeks to get to the destination depends on the postal service of each country. Canada shipping is usually faster than other countries.

For international shipment I ship via USPS (United States Postal Service) with First Class or Regular Priority Mail service. Therefore I do not guarantee on international shipping outside Canada because these shipping service do not have tracking service. If you would like to have tracking service which is USPS Priority Mail Express service you can request to pay extra for the service. You can send me a message and I can make a listing with the USPS Priority Mail Express service for you.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.