The Congratulations Amazon User ads state that you are a random lucky winner of an Amazon Gift Cart. All you have to do is answer a few random questions. Do not answer these question, at the end the scam asks for a telephone number or e-mail address, and use this phone number and e-mail for spam.

What adware is causing the Congratulations Amazon User redirection?

It is hard to say which adware is responsible for the Congratulations Amazon User redirection advertisements in Internet Explorer, Google Chrome or Mozilla Firefox. Adware uses different techniques to hide its presence on the computer.

In this removal instruction, we included various steps to detect the adware responsible for these advertisements.

How does adware infect a computer?

Adware uses a deceptive technique to enter the computer, this technique is called bundling. Software that uses “bundling”, is software known as “Pay-Per-Install” (PPI) or “monetization” software installers. This is installation software where software developers get paid for every install.

The process of the Pay-Per-Install software does not directly disclosure the adware present, it’s hidden by a human psychology trick named Dark Patterns. These Dark Patterns are used to make sure people click through their PPI installation process without noticing what they actually install on their computer.

There is, however, a very small button or a check box that might disclosure the presence of the additional adware. Despite that small button, a lot of people do not see the button as they click on to the Next button to install their desired software.

How to avoid the Congratulations Amazon User pop-up redirect

To avoid adware and their pop-up redirect advertisements such as Congratulations Amazon User. Do not click too fast on the Next button during installation of any software installation.

Instead, read what you actually install. Click every button to see if it exposes some form of an adware offer, especially a “custom”, “advanced”, “Expert” or “more” button. Adware is most of the time installed by the computer user itself. Overview the installation and uncheck all items you do not wish to install.

If the Pay Per Install (PPI) software installation has an EULA (end-user license agreement), read this EULA to find out what kind of software is offered during installation. It may prevent adware from installing by deselecting or uncheck Adware and Potentially Unwanted Programs (PUPs).

Remove Congratulations Amazon User redirects using this steps

Use this quick menu to easily follow the steps to successfuly clean your computer from adware, potentially unwanted programs, any viruses, and spyware.

Uninstall Adware or Potentially Unwanted Programs

In this first step, we show you how to detect and manually uninstall adware and potentially unwanted programs responsible for the Congratulations Amazon User pop-up redirect. Both adware and potentially unwanted programs leave traces.
After you have uninstalled any adware or potentially unwanted programs, perform an anti-malware scan with our recommended removal tools to remove any traces from your computer.

Windows 10 user

Right-click the Windows Start button. Click Apps and Features, scroll through the application list until you find the malicious application. Click Uninstall and follow uninstall instructions. Below you will find a list of known adware and potentially unwanted programs.

Windows 8 user

Right-click the Windows start button, click Control Panel and click Programs and Features.

Windows 7 user

Click the Start button in the left bottom corner, select Control Panel, select "Programs and Features".

Check the installed applications list for recently installed malware applications.
Below you will find a summary of recently known adware and potentially unwanted programs for Windows 10, Windows 8 and Windows 7.

Select the software application from the list and click the Uninstall button.
Click the column "Installed On" to sort recently installed software applications by date, sorting the software applications by installation date makes it easier for you to detect recently installed applications.
If you don't know what to look or need help to remove the malicious software,

Good, Internet Explorer is reset to the default configuration, it is important to know there are virus remnants on your computer. We recommend to scan and remove the virus files from your computer. Make sure the virus does not reinstall, and all remnants are removed from your PC.

In this first step for Chrome, you need to identify and remove any browser extension.
If you didn't install any browser extension at all, remove all browser extensions from Chrome.

Click the menu button, from the Chrome menu click More tools and then Extensions.

Identify browser extension(s) from the list and click the Remove button to remove the extension.
If you are unsure if the extension is malicious, click the slider and disable the extension first. Continue to the next step.

Reset the Google Chrome profile sync

Google Chrome synchronizes the browsers user-profile with the Google Cloud services. If the Google Chrome browser is infected with adware, this adware, usually browser extensions, the homepage and search engine settings are synced with Google's servers.
It is important to clean this synchronized cache. If the user doesn't clear the synchronized settings, the adware, browser extension and settings keep coming back on any devices the Chrome user profile is synchronized with.

Reset the Google Chrome homepage and search engine settings

Chrome has the option to reset to default settings, a Chrome browser reset will not affect your saved bookmarks and passwords.

Click the menu button, from the drop-down menu click Settings.

Scroll down to Advanced and again scroll down to Reset settings.

Click the Reset button to reset Google Chrome.

Confirm the reset of the Chrome web-browser by clicking the Reset button.
Restart Google Chrome for the changes to take effect.

Google Chrome is reset to default settings, it is important to know there are remnants of malware on your computer. We recommend to scan and remove malware files from your computer to make sure the malware does not reinstall and the malware is entirely removed from your PC.

In this first step for Firefox, you need to identify and remove any Firefox add-on that is unknown to you.
If you didn't install any add-on at all, remove all add-ons from Firefox.

Click the Firefox menu button, from the drop-down menu click Add-ons.

Click extensions from the left menu. Identify any unknown Firefox browser extension.
Click the Remove button to delete the extension.

Reset the Firefox homepage and search engine settings

Firefox has the option to reset to default settings, this will reset Firefox completely.

Click the menu button, from the menu, select Help ? (the question mark icon, at the end of the menu).

The Firefox browser is reset to default settings, it is important to know there are remnants of malware on your computer. We recommend to scan and remove malware files from your computer to make sure the malware does not reinstall and the malware is entirely removed from the Firefox web-browser and PC.

If you encounter problems with Microsoft Edge, follow these instructions.

Right-click the start button in Windows 10, from the start menu top click Apps and Features.

Scroll down through the right Apps and Features list till you see Microsoft Edge, click Advanced options.

Click on the Reset button to reset Microsoft Edge to default settings. Microsoft Edge reset will clear the browsing history, cookies, and settings. Not the Microsoft Edge favorites web pages.

The Microsoft Edge web-browser is reset to default settings, it is important to know there are remnants of malware on your computer. We recommend to scan and remove malware files from your computer to make sure the malware does not reinstall and the malware is entirely removed from the Microsoft Edge web-browser and PC.

Get rid of Malware with Malwarebytes. Malwarebytes is free to use, detect and remove malware from your PC. Detect the latest adware, potentially unwanted programs and other malware with Malwarebytes. Protect your PC with Malwarebytes. Malwarebytes works perfectly in addition to a virusscanner.

Zemana Anti-Malware is an second opinion anti-malware scanner which uses Cloud technology for malware detection. Zemana is the fastest, smallest and most proactively malware scanner available. Zemana is its best in addition to a primary virus scanner or malware scanner such as Malwarebytes.

Open the Zemana anti-malware setup file.
Install Zemana anti-malware using the default settings, after successful installation Zemana anti-malware will update itself to the latest version.

Select the Scan button to perform a malware scan, wait for the scan to finish, this usually takes a few minutes.

Click the Next button to remove the malware found by Zemana on your computer.

Wait a couple of seconds for Zemana to remove the malware from your PC.

Your PC is successfuly cleaned by Zemana. Zemana is an excellent protection for people searching for a lightweight malware detection and removal tool. Zemana is its best in addition to a more comprehensive antivirus or anti-malware security application such as Malwarebytes.

About The Author

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