Research

Over the past few years, ISS has published a series of 5 white books on future perspectives on the FM industry - aiming to provide insights on different aspects of the industry.

Since 2009, ISS has developed a series of research projects to establish awareness of key industry developments that are critical to the FM and services industry – and also to the outsourcing profession in general.

ISS wish to be the outsourcing partner of choice in an ever-evolving and increasingly complex industry, and we are therefore working towards researching the future perspectives and developments in the Facility Management industry.

Research and continuously learning from the developments in our industry, our customers and end-users is key to our business. ISS has the size and capability, as well as the influence and ambition, to shape the industry. Because of our research, we are able to stay connected to the latest trends and developments and this is one of the reasons that we stay a preferred partner and remain at the top of the independent IAOP Global Outsourcing Top 100 list.

ISS, together with Copenhagen Institute for Future Studies (CIFS) have published 5 white books. Together with various research partners, we have further launched over 20 white papers dedicated to exploring the perspectives in the FM industry. Finally, our blog, www.servicefutures.com, is continuously exploring developments and trends in areas such as Outsourcing, Facility Management, Service Management, People Management and Workplace Management.

The power of integration

With Integrated Facility Services, we will manage all services across your organisation, all while minimising risk and reducing your costs.

ISS was founded in Copenhagen in 1901 and has grown to become one of the world's leading facility services companies with revenues in 2016 amounting to DKK 79.2 billion. The secret to our success lies in how we tailor our solutions to client needs, how we manage risk, and how our engaged team of more than 490,000 staff members add the power of the human touch in everything we do.