Online Travel Agents

“81.1% of visitors to travel booking websites left without completing a booking” in the first quarter of this year. Dave Cruickshank, chief executive of ATCORE Group, shared this startling statistic in a post for travolution.com. He adds, “Travel sites have the...

In our last blog post on the Asia Pacific travel market, we focused in on the impressive growth the region is set to see (see: Asia Pacific Travel Market Growing At A Rapid Pace), this time we are focusing in...

Much has been written about the so-called war between OTAs and hotels over third-party bookings vs. direct bookings. As OTA commissions have increased (along with their advertising spend and potential reach), major hotel chains are making a push to drive...

The flurry of recent acquisitions and investments has made it clear - the tours and activities sector is now even more attractive to OTAs. Some of the largest players, including Booking.com, Expedia, TripAdvisor, Ctrip and Airbnb, have either purchased companies...

Major hotel brands have been aggressively pushing their travel loyalty programs over the past few years. And, at the same time, Online Travel Agencies (OTAs) have rolled out new or improved rewards programs. Is all this effort impacting the number...

We’ve all read about the generational cohorts and the characteristics of each – from the tech-challenged baby boomers, to the self-reliant Gen Xers, to the social media savvy millennials. But are these generalizations actually true? And how can travel companies use...

It’s an interesting time for hotel chains and online travel agencies (OTAs). Sizable marketing campaigns and enhanced reward programs from Hilton, Marriott and others are designed to get travelers to direct book. OTA loyalty programs, such as Expedia+ and Priceline...

Companies in the travel industry face unique accounts payable (AP) challenges due to the nature of their business. From traditional travel agents, to OTAs, to tour operators, making payments typically involves a large number of suppliers across the globe. Suppliers might include...

The numbers continue to impress – Chinese outbound tourism has seen double-digit annual growth since 2004, with 135 million travelers and $261 billion spent in 2016. And Chinese outbound tourism is expected to continue to grow. A recent Mastercard report...

Some travel agencies specialize in the luxury travel space. Others focus on serving cruisers. Then again, many travel professionals offer a little bit of everything, suiting the fancy of whatever travel ideas customers bring to their attention. There’s no one...