How to Troubleshoot Dyson Vacuums

Meredith JamesonUpdated November 21, 2016

Dyson vacuum cleaners are available in many sizes and styles, but all feature cyclonic sold root suction, which uses rapid agitation of the air suctioned into the vacuum to remove material from the air. They then release the clean air back into the room. The vacuum cleaners are available online and in many home retail and department stores and come with a limited warranty to help protect owners in case of some repair and service issues. Less serious problems, however, may be resolved through troubleshooting.

Check that the power cord on the Dyson vacuum is completely pushed into a working power outlet if the vacuum is not functional. Replace or reset the circuit breaker or fuse as needed.

Turn off and disconnect the Dyson if it is not suctioning up dirt during use. Push down on the latch on top of the dirt container to release the bin. Hold the bin over a waste can and push down on the release button to empty the container.

Locate the filter underneath the dirt container on the base of the Dyson if there is poor suction or dirt coming back out of the vacuum during use. Lift up on the filter to remove and slide the filter out of the housing. Rinse the blue foam pad and the yellow cage and set aside to dry.

Lower the handle by stepping on the release pedal on the base and turn the vacuum over on its side if there is a change in tone or suction. Inspect the nozzles and hose for items that may be blocking the unit and remove. Squeeze the catches on each size of the nozzle to help remove any obstructions to the airway.

Check the brush bar for long strings or other fibres that can catch and restrict the brush if there is no suction or the brush bar is not rotating. Use a coin to turn the plastic fasteners on each side of the sole plate to open the base. Remove fibres with a pair of scissors.