Specialty Adjustment Services

Proven expertise you can count on!

We are here when you need us, with expertise you can count on. Colonial Adjustment, Inc. has been providing superior multi-line claims adjustment services for over 40 years. As New England’s largest full-service independent adjustment company, we can handle any claim adjustment need for both personal and commercial lines.

We have a proven track record of fast response time, attention to every detail, and accurate reporting to your standards. Our Emergency Claims Service gives us the ability to handle all of your property and casualty claims immediately, and our Catastrophic Claims Services allow us to provide your policy holders with the customer service that they deserve in a heightened time of need.

Our Mission

Our Mission is to provide the most accurate and timely adjustment services, while offering exceptional attention to detail and unparalleled personal commitment to our customers.

Experience & Expertise

Our highly-trained staff are committed to customer service, and possess exceptional expertise in what they do. Our team of Adjusters are the best in the industry, averaging 20 years or more in the business.

Quality Matters

We care about your policy holder’s experience being the absolute best it can be, and that is why we have a long history of loyal clients. Our management team reviews each claim as a standard of practice so that we can ensure the highest quality control. Reliability and professionalism is what you should expect from us.

We deliver what we promise – that is our guarantee.

News

Combining Fun and Fundraising at Summer Employee Appreciation Event

We value the hard work of our staff, and believe it is important for us all to relax and have some fun together once in a while! Our Headquarters affords us some great outdoor space, and this past week we enjoyed some downtime together at what has become an annual beanbag toss event. Serving as […]

Colonial Supports Maine Young Agents Golf Outing

Recently, Colonial sponsored a hole at the Maine Insurance Agents Association’s Young Agent Annual Golf Tournament to support their Scholarship Fund. Supporting community and families is an essential part of our values here at Colonial, and as a family-owned business it was fitting that our CEO/President Scott Kidder was joined by his son, Jack. We […]

Exceptional Service Award Recipient

At Colonial, we recognize that it is our exceptional and dedicated staff that set us apart, and deliver on our client promise each day. This year at our Annual Meeting we acknowledged one of those exceptional team members, Executive General Adjuster, Peter Riesbeck, with our Exceptional Service Award. Peter has long been considered a workhorse […]