Carle is undergoing significant changes in terms of clinical programs being offered and is expanding its departments. As such, many layers of management have been added and the worker is micromanaged at all levels. There is a dearth of individualized practice for professional level staff.

i have the best coworkers and we are all like family. you can always count on them to have your back. we work monday through friday 8-5 but when you live an hour away it's nice to have them cover you when you need to leave for a childs function.

My day starts off by doing our bank deposit for the building. I also count all money bags and distribute to each person on the front end who takes copays and account payments. Throughout my day I deal with several patients with insurance questions and issues, billing questions, payment posting, billing inquiries. I also set up payment arrangements for patients. Other job duties include filling out disability forms, FMLA forms, attending physician statments, additional information requests from insurance companies and various other duties. I enjoy my job and love the interaction with the public. It is sometimes difficult when patients are unable to pay their medical bills so I try to find every way possible to work it out for them. It's always nice to see them leave with a smile on their face.The work atmosphere here is very enjoyable and easy to work with co-workers and my direct supervisor.I am looking to relocate to the Nashville area as I am wanting to be closer to family. I just feel that at this time in my life I am ready for a change.