Hi Heather,
$400 dollars sound reasonable for a complete brake job with new brake pads & new rotors. For this amount of money you should be getting premium pads & rotors.
Also make sure the technicians free up & lube the caliper sliders and clean and lube brake hardware.

Heather,
This does seem very reasonable. An average cost would probably be around $350-$450. This assumes you have a regular car with standard breaks. (nothing custom or upgraded) Generally, this job will take about 1.5 - 2 labor hours. Add in the cost of the parts and that should give you a good idea on what it should cost.
Hope this helps!
- The Curry's Auto Service team

〉 Answered on Jun 27th, 2011 by Judy Curry, Co-Founder and Vice President of Marketing at Currys Auto Service

For a complete quality brake job, with premium pads and rotors, $400 is certainly not out of line. Some repair shops use lower quality pads and rotors, so itâ€™s a good idea to find out more details about the parts and also about their warranty. Specifically- is it nationwide, does it cover squeaks or pulsation or premature wear? Will labor be covered in a warranty situation? I would need more specifics about the vehicle to give an accurate quote. Such as â€" year, make and model or VIN #. Does it have 4WD, four wheel ABS or four wheel disc? Let me know if I can help more.

Dear Heather,
I would say that's right in the ball park. Take a look at www.repairpal.com and using your zip code they can give you an estimate for your area.
Lori Johnson
www.ladiesstartyourengines.com

Without knowing the vehicle or year it's hard to generalize....depending on the quality of the parts they are looking to install, most will range between $300-$500.00 barring their is no complications....

〉 Answered on Jun 27th, 2011 by Pat Fleischmann, Director of First Impressions at Community Tire Pros & Auto Repair

Heather,
$400 does not sound unreasonable for most cars these days. It never hurts to shop around though. Also, you can ask for generic parts as opposed to vehicle specific. However, keep in mind that although I do believe generic pads and rotors should be as safe and reliable as factory, sometimes you can expect more noise and/or vibration with generic. Also, many times a dealership will not install generic and you will get a better waranty/garauntee with vehicle specific parts.
Suzanne

〉 Answered on Jun 27th, 2011 by Suzanne Grego, Technician at City of Philadelphia Fleet Management