Snapchat Lawsuit

Regency IHS of Windsor Duval, LLC and Regency Integrated Health Services, LLC has been sued because an employee at the facility posted videos on the internet that show someone smearing feces on her body and face allegedly taunting the woman with a feather as she smeared her own feces on her face.

83-year-old Mary McCaughan filed the lawsuit alleging negligence. Chandler McCaughan — the son of Mary — cites Windsor Nursing and Rehabilitation Services of Duval for allegedly failing to report the incident to law enforcement and their family.

The lawsuit says Carlos Alberto Santa Cruz, a certified nurse aide at Windsor Nursing and Rehabilitation Services of Duval, is “a despicable human being who proved himself to be someone who has no business caring for another helpless and defenseless human being.” He allegedly photographed the woman’s naked body and posted video on Snapchat showing someone smearing feces on her. A Snapchat photo shows someone tickling the woman’s nose to make her touch her face with her hand, KVUE-TV reported in March.

The lawsuit also accuses the nursing home of negligently hiring Carlos Santacruz. The lawsuit claims Santacruz should not have been hired to work at the nursing home because he has a lengthy arrest record which includes drug charges, criminal mischief and fraud. As a result, the lawsuit alleges more people at the nursing home were at risk of being “abused.”

Chandler McCaughan removed his mother from the nursing home after the incident. In a previous interview with KVUE, he said he hoped the District’s Attorney’s Office would step in to hold the nursing assistant accountable.

Rather than notify authorities, the nursing home “lied, denied and covered up the abuse.”