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Clean and comfortable. Could have done with some bottled water in the room and an aircon or ceiling fan. Road was a bit noisy outside. It was close to our business venue so was adequate for that purpose.More

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Thank T9825NTsarahl

Response from Carl B, Owner at The New National - Lodge & ConferenceResponded 1 week ago

Dear Guest,
Thank you for your recent stay with us.
We do appreciate the feedback and we're happy to hear that you were comfortable.
We will certainly attend to issues that you've raised, also we are installing new high grade block-out curtaining that is sound...More

The room was spacious and clean . What i didn't like was the fact that there is no buffet for breakfast and the also the service was too long ( it tooks more than 20 min to get an omelette ) . ................................................................................................................................................................................More

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Thank aminea849

Response from Carl B, Manager at The New National - Lodge & ConferenceResponded 2 weeks ago

Dear Guest,
Thanks so much for your recent stay with us.
We appreciate the time you've taken to relay feedback to us. We have raised your concern with our kitchen and will be working hard on improving response times. We hope to welcome you back...More

The hotel/lodge is in the process of a revamp. Great staff, vey helpful but they need to aircon the rooms and try and mitigate the noise from the nearby road. The local bar also needs a major upgrade.More

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Thank christophertB4699ZY

Response from Carl B, Manager at The New National - Lodge & ConferenceResponded 2 weeks ago

Dear Guest,
Thank you for your recent stay with us.
Your feedback is most appreciated and you've highlighted all the areas that we are working on to improve our Guest experience. During the course of the year we will be unveiling new improvements as and...More

Excellent hotel will definitely be recommending it.next time i am in Capetown will definitely be staying in it.. its safe and clean,,the decor is amazing.The staff is freindly .its not to far from the city centre.More

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Thank 630thembanis

Response from Carl B, General Manager at The New National - Lodge & ConferenceResponded 17 January 2018

Dear Thembani,
Thank you for your recent stay with us.
We are delighted that you enjoyed your time at THE NEW NATIONAL. We are working hard at giving our guest's the best possible experience and service that will make their time enjoyable.
We hope to...More

Luxury was excellent, no air conditioner, therefore had to open our windows and a lot of noice from the street, could'nt sleep at all, drunk people and people shouting from below, would have preferred a room with air conditioner so we didn't have to open...More

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Thank Liesl Visser

Response from Carl B, General Manager at The New National - Lodge & ConferenceResponded 17 January 2018

Dear Liesl,
Thank you for your recent stay with us and your valued feedback.
We hope to be installing airconditioning in all our rooms this year. Also, we are addressing sound proofing issues fairly soon. Many thanks for taking the time to provide some insight...More