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09 February 2012

Email is not only business-critical, but it is one huge repository of unstructured data that contains key knowledge, workflow information and customer contact data. All this data can offer significant value to an organization even after it is placed into an archive or most likely left in a PST file on a user’s machine.

The infographic shows the results from a recent survey commissioned by GFI Software among 200 SMBs in the US and UK, and found, amongst other worrying statistics, that more than two-thirds of SMBs (69% and 66% respectively) fail to maximize the efficiency with which they extract useful business intelligence from archived email.