Can't download apps I have paid for !

I had my BB Tour croak on me while on a business trip and had a replacement device sent to me. I got re-setup on the BES and updated my software. I did NOT do a device transfer / restore from a backup because it has been a long time since I had backed up.

I get logged into the BlackBerry App world and the HandMark Sudoku I purchased via the App Store isn't listed as something that I have purchased. I went through HandMark support, but because I purchased it via BB App Store, they can't help me.

I paid for it via my PayPal account, and I have that account associated with my phone/App store, but the app doesn't show up. How do I go about getting my app again?

Re: Can't download apps I have paid for !

I too attempted to purchase a product using the app world. Unfortunatly I have been charged on my credit card 8 times and not received a conformation email or a licence key. How do I get my money back?