Help

Welcome to your Official New Zealand Traxxas help site.

If you are experiencing problems with your Traxxas model we advise you to follow the steps below.

Read the manual that came with the model and also view the training DVD.

Go to the Traxxas Frequently Asked Questions page of which you can click on the link below.

Failure of this support to solve your problem, you are welcome to
send us your model with the store receipt and full details of the
problem you are experiencing and we will endeavor to solve your
problems.

If you are experiencing any engine problems, these can often be
traced back to incorrect run-in procedures. It is most important to
follow the run-in procedures to the letter when you first get your Nitro
Model. DO NOT SHORTCUT THIS PROCESS.

Listed here are
all the Manuals, Parts lists and exploded views available for all the
Traxxas models. Go here to download your applicable corespondence if you
have lost or cant find the ones that came with your buggy. Please
ensure you get the correct model.