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Cocktails with Clients

Every year since 2011, the Property Loss Consulting practice hosts a reception in London, U.K., to say thank you to clients, which include some of the most important names in the insurance business.

“There are very few locations where the PLC practice can connect with so many of our clients and showcase the depth and talent of our team,” London Vice President Lenny Alexander, leader of PLC for the Europe, Middle East and India (EMEI) region, said.

Nearly 300 people, from such firms as AIG, Crawford, Liberty Group and Swiss Re, turned out for the June 25 party at the SkyLounge rooftop bar at the DoubleTree by Hilton Hotel London near the Tower of London. “It was a perfect sunny afternoon, fitting for an outdoor party,” Lenny said. “We had quite a diverse and enthusiastic group of current and prospective clients in attendance.”

Approximately 20 percent of the clients who attended the event travelled from the United States. As well as PLC staff from our Los Angeles, Chicago and New York offices. PLC staff maintained a full schedule of meetings, informational sessions and other client outreach activities. Unlike previous events, this year’s party had a theme: summer in Nantucket. The seaside decor included a lighthouse and Adirondack chairs, while the menu featured New England coastal fare such as lobster rolls.

“Our client reception has become a well-anticipated annual industry event,” Business Development Manager Maegan North, who helped organize the party, said. “Many top claims managers and brokers are familiar with our firm’s high-end brand and continue to express their interest in learning more about our capabilities.”

Even after the last guests had gone home, there was still a lot of work to be done. “Our ability to measure the success of the event comes with the follow-up,” Lenny said. “Staying connected to clients of interest and developing those relationships is an imperative.” Photos from the party were collected and sent to all of the attendees along with a questionnaire setting out potential business opportunities.