Cost of Quality refers to the total cost of all efforts related to quality throughout the Product Life Cycle. Organizations should invest in product quality improvement to reduce which of the following?

ANSWER AND EXPLANATION:The correct answer is DExplanation: Organizations should invest in reducing the External Cost of Quality by improving product quality. This will result in reduced product returns and warranty claims.Reference: PMBOK Guide 4th Edition, page 191

I recently completed my PMP application (and passed the exam). I did not put hours in for every process group for every project. In addition, my comments on the projects were usually limited to around 100-150 character descriptions (enough information to describe my work in each process group). I think the general rule of thumb is to be as descriptive as necessary to describe your work in the project. That is to say, if it was a "quick hit"/short project you can summarize your work pretty quickly. If the project was longer/more in-depth then you should include more information.capm exam software