User-Submitted Reviews of Luxor Linens & Testimonials

Buyer Beware

I ordered with a crowd Savings In November to get an email from Luxor linens about my order being received and shipped giving me a UPS tracking number On November 1st 2012. We never received the sheets. We have called and emailed. they do not answer the phone or emails. We went to the tracking on UPS and it says the item tracking has been voided by shipper. Now Crowd Savings is looking into this. If you research this company there are many complaints on internet, with the BBB and on their FB page. Buyer beware!

I purchased a king sheet set (and added 2 additional pillow cases) from Luxor Linens - the style was Leonardo 1200tc, order #49226 - cost was $470. I was very disappointed with the product supplied. The material was coarse and uncomfortable to sleep on, and the craftmanship was poor. The bottom sheet did not properly fit my king mattress, and the fabric used was scratchy and not at all soft to the touch. The online retailer offered various small remedies, but I did not find them suitable, so I am planning to simply throw the sheet set away - I cannot use it.

Cheap crap, made in China

I bought the Giovanni sheet set advertised for $158 for the Queen. I ordered them in a gift box for a Christmas present. I opened the box to see how the sheets were and could not believe my eyes! So thin I could see through them, crooked seams. Just awful!Customer service leaves you waiting for 15 minutes and then a message says "we are too busy to answer at this time. Please try later". Click... Shop somewhere else!!!

Comments on Previous Luxor Linens Promotions/Offers

Got two sets of organic towels in stone color via the link. A 15% off coupon was presented and used as well. Good deal.

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