I am a newbie and I m trying to get my BB Pearl to work. Any help would be greatly appreciated.

I followed all the instructions to wipe out my BB Pearl. Now I m getting the 507 message. But for some reason I cant upload the new O/S to my Pearl.

I m sure everything is working. New USB cable, connecting right to the back of my computer, freshly downloaded BB 4.2 Device Manager, freshly downloaded 4.2.0.73 O/S and I still cant get it to work.

This is what I do...
1) Turn on the computer
2) Erase the Vendor.axl
3) Connect the Pearl to my computer
4) Turn on the Device Manger
5) Since everything was wiped out it shows me there is a new O/S
6) Nothing needed to backup cause my Pearl was empty
7) While everything seems to be working the first thing I see is "Connect to the device ROM" and thats when problem occurs
I get the message

"Unable to compete the loading operation"

"This system software is not designed for the connected device [A:0x00000043]"

FYI - I bought my BB Pearl from ebay. When I got it everythign was working. The seller insure me the phone was unlocked. I tested the phone and I can make phone calls, send SMS, take pictures, so in other words the Pearl was a working unit. It had 4.2.0.17 O/S and 2.2.0.11 Platform before I wiped it clean.

I hope I didnt get a LEMON from ebay.
PLEASE PLEASE PLEASE let me know what else I can do. Any info would be greatly appreciated.

I am 100% sure that I downloaded the proper software for the BB 8100 Pearl. I downloaded directly from Blackberry. Well just to be sure, I even downloaded an older version 4.2.0.67 O/S and 2.2.0.39 Platform from Rogers Wireless since thats my service provider. After downloading I did everything from scratch. Uploading new Device Manager and using the older O/S and it still doesnt work.

I m still getting that "This system software is not designed for the connected device [A:0x00000043]".
It seems like that my BB Pearl is shutting off while it is trying to "Connct to the device ROM" Could that be possible?

This is driving me nuts. Now I cant even turn on the phone because I wiped everything. All I can see is that white screen with the 507 code.

Is there anything else I can do???
PLEASE PLEASE PLEASE let me know if know there is somethign else I can try.

D_fisher - first I want to thank you for all your help you are providing me. The information you are providing is very helpful not just to me but I am pretty sure to everyone else as well and especailly newbies like me. hehe
Keep up the good work.

1) I downloaded 8100M_PBr4[1].2.0_rel79_PL2.2.0.39_A4.2.0.67_Rogers since I didnt know if I downloaded the correct one but I m sure that this one is correct.

2) No sticker on the back of the BB. Know I m feeling that I really purchased a LEMON.

I even tried doing it without the battery. The BB Pearl is able to connect but it still gives me that message I mentioned earlier.

I am almost ready to give up but if there is anything else I can try PLEASE let me know.

Yeah you got the right software for a Pearl. One more dumb question. Are you sure your BlackBerry looks like the device shown HERE? If the answer is yes then you are out of luck. Maybe try the 8100 software from another vendor (Cingular black/red, T-Mobile, etc).

Not sure what else to tell you to do. Maybe someone else has another suggestion.

Hello Mr. Pieroots
We both have the very same problem with our BB's (The endlessly rotating HOUR GLASS) , I just wanted to ask weather you have been able to rectify thet problem or not. If you have, please let me know how. It's been a long time since im not being able to solve the problem with my blackberry and I think, even the experts on this forum are not able to either understand the problem or they are no more interested in it.

Hello Mr. D_Fisher
I am very sorry but your JL_CMDER is certainly not looking to work with my BB .. .. I loaded an application into the BB that was originally a .jad application that had been converted into .alx and that caused a problem to my BB. The problem has been posted several times on this forum in detail but after a million attempts, i m still not able to solve it. You are therefore requested to help me out once again .. .. The problem is somewhat like this:

Whenever i get the battery into the BB, the HOUR GLASS rotates or a few seconds, and then the red LED turns ON for some time and the BB resets again, showing the HOUR GLASS for some seconds again and then restes again or gets stuck sometimes. This happens endlessly, but the homescreen doesnt apper. its been more than an hour since i have connected it to the PC, the JL CMDER is showing the red screen(connecting to the device) eversince. It sometimes displays a message, COULDNT CONNECT TO THE DEVICE or PORT NOT OPEN but as soon as i get the USB cable outa the BB, the Hour glass appears again for some seconds and gets reset again and again as before.