“It’s constantly cold in here and it’s such a pain that nothing is being done to address it.

“I’m running out of patience.”

Lynsey Squair, operations director for the maintenance and reinvestment at Sanctuary Supported Living, said: “We understand Mr Brown’s frustration and apologise for the time it is taking to repair the windows.

“We are in regular contact with our contractors and will work closely with them to ensure the required repairs are completed as soon as possible.”