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Anonymous

Hunter

United States of America

6.3

Pleasant

January 27, 2015

Placing females in the same room as a lone male places him in an extreme position of liability with little chance of legally defending himself if accused of impropriety.
Lack of staff presence leads to guests cleaning up flooded shower room when other guests don't clean up after themselves.

The location, cost, and customer service were great. Breakfast was what you would expect in Germany.

Anonymous

India

3.8

Poor

January 23, 2015

We checked in at 6pm and were told to keep trying to coonect on wifi as there are too many users it will take time to connect . we firstly had no network in our room and then at reception area we tried to connect so it did not connect.We had an urgent email to send so the lady at the reception said she will call her manager to solve the issue and kept us waiting till 11 pm(who was apparently just 5 mins away and she kept saying that she cant even call as he must be driving) when he arrives he says to go to the train station and get free wifi as its not their responsibility to provide wifi and firstly they are doing a favor by providing it. they were extremely rude and ruined the stay.
the we stayed in was on the top floor where the heating system was not in place and it got very cold at night as it was snowing all night

Miguel

Germany

7.5

Good

October 19, 2014

The personel were not too friendly. The administrator was running around all the time and did not have time to say hello or good morning, and barked orders when cleaning the breakfast room. Breakfast was of regular quality. It´s a hostel, but still I expected friendlier administration.

Good location in town, easy to get around, with several restaurants wthin walking distance. Clean, if very simple and not cheerful, room.