Careers

MatchPoint Solutions is for candidates looking for a challenging career in a progressive company. MatchPoint and its clients are always looking for the qualified candidates, hiring directly out of top universities as well as experienced individuals from the industry.

-Responsible for the design, implementation and support/maintenance of the Cisco enterprise voice platform, including the associated network. This includes CUCM, CME, CUC, contact center, voice and video conferencing, fixed and mobile device integration, and mobility/presence. Provide additional support of associated systems/applications, including Amtelco Definity, Red Alert, Web on Call, NICE voice logger, and others.

-Provide day-to-day administration, operation, maintenance, troubleshooting, and support for an advanced voice and network system that could involve multi-vendor systems using a common advanced communications core.

- Strong analytical and problem-solving skills

- Good communication and interpersonal skills

- Strong customer service skills

- Strong documentation and communication skills in both verbal and written forms

- Strong leadership and motivation skills, and ability to effectively oversee a team of technical professionals

- Able to effectively mentor technical staff

- Able to troubleshoot complex voice and data network issues, including QoS configurations for converged technologies

- Able to work with changing work priorities and deadlines

- Able to comprehend, analyze and research problems of a complex nature, make sound judgment decisions and recommendations regarding potential solutions

- Able to establish and maintain effective work relationships with co-workers and others, interacting and maintaining a strong sense of teamwork and collaboration

- Able to write reports, routine business correspondence and documentation

- Able to effectively present information and respond to questions from managers, clients and customers

- Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

About US

MatchPoint Solutions provides a comprehensive set of products and services to provide our clients with a cost effective and efficient solution to their business and IT needs.
Our mission is to provide excellent business transformation and technology services with the highest standards of professionalism and competence to make our customers more productive, more efficient, and more satisfied with their decisions and investments.