LEGACY PROJECTS

CapeTown EnterpriseEnterprise Commerce Year 2k Edition

The foundation and predecessor to the Art of Commerce™ and Imageion™ platform products, CapeTown Enterprise Commerce provided merchandise management, Image++ document and image management, web content, web access, inventory, sales, retail chain support and retail sales for implementations across year 2000 and other legacy transitions.

The experience and capabilities of our past works were brought to play into a concentrated system offering which provided year 2000 transition, EDI functionality and sales integration capabilities and a platform for future project development.

The CapeTown Enterprise Commerce System became the foundation platform for our Web and Workflow and X-chain Merchandising platforms and systems products, supporting on-line transaction processing in a client/server database environment, distibuted computing and both web and desktop enabled interfaces.

Documents

The Loyalty and Marketing Promotions System (LAMP) is a database management system that controls point program and point redemption for an enterprise the required the management of multiple marketing programs or those that manage multiple clients with multiple campaigns.

The premise behind the system is to streamline the point redemption for the customer/consumer so that the process of connecting these people with their rewards is accomplished effectively and easily. The system also provides the enterprise with the ability to define many campaigns and also operate as a third party which supports many businesses with this requirement.

Integrating the LAMP System with either a customer service and relationship management centric system such as the Imageionô Web and Workflow system or the Art of Commerceô x-Chain Merchandising Inventory System provides an enterprise with the ability to integrate promotions and marketing campaigns with online and point of presence customer/consumer sales and is the corner-stone of any customer/consumer focused initiative across a franchise or large multi-location enterprise with a common customers message and benefit in response to loyalty and when attempting to achieve it.

Written in C++ and with relational database support for the Microsoft SQL Server platform the system can be integrated into an existing applications environment or a new system such as those mentioned.

The system is ready for an unlimited number of clients, promotions, customer/consumer registrants and users. With web and internet support it can cross geographical locations with ease.

Development and Design

The LAMP System allows multiple loyalty programs to be defined within the context of a Line of Business and Client hierarchy which allows for business integration or segmentation for point programs and redemption. Participants can be defined at any level in a parent and child architecture, allowing participant groups to be created within a multi-client system where a single applications interface is used to manage all promotions regardless of marketing strategy.

New promotions are created and defined with a pre-set architecture at the onset of the promotion and allow for entry of participant entities, downline relationships, points transaction entries in manual or batch transaction import mode which effect the participant and based on definition the upward line relationships.

Point AsignmentParticipants each have their own account within a promotion and accumulate and redeem points from these accounts as prescribed by a pre-defined point assignment methodology. This methodology can be defined using a merchandise hierarchy for global assignments or at the discrete item level for more specific assignments and can be based upon dollar value or quantity. Points can also be assigned manually or via upload files for foreign transaction environments, including bonus point assignments. Point Invoice Forms can be printed and keyed into the system using the Invoice keying application for detailed point tracking and accumulation. The advantage of such a system over offline marketing campaigns is the ability to use customer purchase history in the definition of the point assignment methodology.

Statement GenerationParticipants have the ability to have statements printed that are cumulative or prior balance forwarded with current activity. Statements can also be produced in group format where all entities that are children of the entity at that level are combined into one redeemable account. All of the reports and statements are definable and customizable, as they were defined in a Crystal Reports environment.

RedemptionDepending upon your redemption strategy, point redemption is managed at the promotion and entity level thus providing for diverse redemption strategies for each promotion and a common participant database. Point redeemed for merchandise can be managed at the tender level within the transaction environment in your CapeTown Enterprise Commerce Platform or managed off-line with redemption values stored within the promotion in order to avoid duplicate redemption.

E-Loyalty InterfaceDepending upon your redemption strategy, point redemption is managed at the promotion and entity level thus providing for diverse redemption strategies for each promotion and a common participant database. Through E-Store and E-SALES/E-TRADE interfaces, the customer/consumer can access their promotion information so that they can view their point balances, redeem online through a tender option and perform general maintenance issues such as change of address and other important registrant information.

Counter Stock Counter Stock - Inventory Logistics

Designed to manage the inventory of multiple owners within a shared logistics facility. The stock locator provides for facility location definition, inventory receiving and placement, movement, order picking and confirmation all with resource and transaction reporting.

The central purpose was to facilitate the management of a shared faciliuty and shared human resource environment with supported reporting for billing purposes to each of the business partners involved.

Loose soft goods for retail chain establishments in pick face positions with backup case stock was the focus of this system.

Implemented with National Logistics Services (Dylex) to manage a multi-divisional counter storck operation.

Designed to manage multiple stock locations in support of a large chain store or flagship store where stock locations could be located at distance. Support for inventory location and quantity tracking for a busy store.

Inventory counting with scanner support as an alternative to third party inventory counters proved very effective in both cost and accuracy achieving results in its first initial test run that recorded a chain wide shrink reduction record award for the Fairweather's flagship Eaton Centre store and additional implementation in the Vancouver flasghip location.

ACB Automated Carrier Billings

Billing Audit

A system in support of the automated audit of carrier billings accepting electronic billing and comparitive predictive contract rating and comparing the actual vs. expected.

The system provides for adjustment and flagging of items for further evaluation, cost and rate restucture and reporting.

Impemented with National Logistics Services (Dylex) for the purposes of managing a busy integrated divisional mail consolidation operation.

The Locator High Bay Racking - Inventory Logistics

Designed to manage the inventory of multiple owners within a shared logistics facility. The stock locator provides for facility location definition, inventory receiving and placement, movement, order picking and confirmation all with resource and transaction reporting.

The central purpose was to facilitate the management of a shared facility and shared human resource environment with supported reporting for billing purposes to each of the business partners involved.

The product inventory was case goods found on palletized placement in a manner that provided support for both pick face replenishment and inventory storage client support.

Implemented with National Logistics Services (Dylex) to manage a High Bay Storage operation.

Developing Assets. Our asset is intellectual property, from craft to implementation. We recognized the need for the corporate diary that would house the pillars of that value. It became how we operate. IMAGEPLUS.PLUS

Workflow, Inventory and Service

Out of the box thinkers that always had a solution to our problems. Thanks CapeTown as you made our life a lot easier. I highly recommend them for any project you need them for, you’ll be impressed.

Biway Stores Ltd.2016-02-29 19:45:25

We can do business.

GolfTown Stores2016-02-29 19:44:19

The company we went to when we had a complicated problem and not a lot of time to get it done. He delivered creative solutions and was always there to support them when needed.

McGinnis and Company2016-02-29 19:42:56

The CAPETOWN System is indispensible in servicing our new, existing and EDI customers, you are one of our key suppliers.

Trisi Sales Ltd.2016-02-29 19:41:37

The CAPETOWN System has made a big impact in our ability to satisfy and meet the demands of our customers. It has been great for us, thank you.

Your Expression2016-02-29 19:41:03

The accuracy of the inventory system provided us with the tools to observe a less than one percent shrink at our Flagship Eaton Center Store.

FAIRWEATHER2016-02-29 19:40:01

CapeTown developed a solution that was critical for the success of our company. He was able to understand our business needs and future goals and was able to design and implement a system that took our business to the next level.

Games Workshop2016-02-29 19:38:28

We have had a long and beneficial relationship with CapeTown Computing Corporation totaling over seven years since October 1 of 1991. During this time we have looked to this firm for assistance in many of our divisions, and many areas therein..