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Abstract

Techniques are presented herein to provide auditory contextual presence and status information prior to communicating with a contact. This is effective in providing otherwise potentially complex information in a lightweight, elegant way. Additional context information is provided in advance of communication with someone. The context information is presented without the need for text and images, and it can be personalized.

Copyright

Copyright 2016 Cisco Systems, Inc.

Country

United States

Language

English (United States)

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Page 01 of 3

SONO PRESENCE-USING SOUNDS TO CREATE CONTEXT FOR COMMUNICATION

AUTHORS: Candice Lavender Andrew Henderson

CISCO SYSTEMS, INC.

ABSTRACT

Techniques are presented herein to provide auditory contextual presence and status information prior to communicating with a contact. This is effective in providing otherwise potentially complex information in a lightweight, elegant way. Additional context information is provided in advance of communication with someone. The context information is presented without the need for text and images, and it can be personalized.

DETAILED DESCRIPTION

Currently, before initiating or receiving communication with someone, one obtains a limited context on a contact's local time or current circumstances, i.e. out of office working hours, traveling in a car etc.

With various technologies and capabilities that are available to developers through the hardware and the native operating systems in which applications are run, there are numerous ways to draw upon various data sets to provide more context and information to the user about a contact's presence, status and availability. One key to success is providing this potentially complex information in an elegant and intuitive fashion.

Presented herein is a scheme to use sound in order to convey information about a contact's context before communication begins. Where relevant, this can apply to either party in the communication and can be used in various collaboration applications, for example, calling, messaging, contact card, texting, email, instant messaging, etc.

Copyright 2016 Cisco Systems, Inc.

1

Page 02 of 3

As an example, Mary who is currently away on personal time off (PTO), calls Kate who is driving into the office. Kate hears the incoming call from Mary, and in particular Kate hears beach sounds and crashing waves accompanied by the ringtone. This indicates to Kate that Mary is on PTO before she answers the call. Mary, on the other hand, hears traffic noises accompanied by the dial tone, which indicates to Mary that Kate is currently commuting.

Examples of the types of audio the could be used to provide the contextual information regarding status/presence and availability are: