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Our room (S 1056) had dirty sticky carpet, for a room priced over$100+ a night we should have cleaner carpets and the head lamp could not be turned on. The bathroom floor had hair left behind and the ice bucket had tissue in it.More

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Thank 300feys

Response from EldoradoResortsInc, Customer Service at Circus Circus Hotel and Casino-RenoResponded 22 June 2017

Dear Valued Guest,
On behalf of the staff and management at the Circus Circus, we would like to apologize for the disappointment you experienced during your stay. This is not the type of memory that we want to leave our guests with and regret that...More

Sheets were stained. Bathroom floor was dirty and had strands of hair. I feel that i overpaid for th bedroom. The casino was nice and the hotel location was convenient, but the hotel room was not clean.More

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Dear Valued Guest,
On behalf of the staff and management at the Circus Circus, we would like to apologize for the disappointment you experienced during your stay. This is not the type of memory that we want to leave our guests with and regret that...More

overall okay but could have been better. The amminities were good .I think the rooms were nice but noticed cigarette hole on the bedding and floor. For All the money you make you should be able to make those rooms alot nicer.

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Your staff was friendly and helpful. Rooms were nice and clean. It was the only positive thing in the whole town. We couldn't get the TV controller to work and the AC wouldn't stay on. Staff helped us with the TV and were very nice...More

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We have always stayed at Silver Legacy. I am handicapped and there were stairs everywhere at Circus Circus. I had a very difficult time getting around. The place seemed dirty and shabby. The room was okay and clean though. The staff was very nice, but...More

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Thank Tom G

Response from EldoradoResortsInc, Customer Service at Circus Circus Hotel and Casino-RenoResponded 21 June 2017

Dear Guest,
Thank you for taking the time to comment regarding your recent visit. We are sorry to hear of your inconveniences. It is our ongoing goal for every guest who stays and/or plays at the Circus Circus to have a memorable experience.
We want...More

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I don't recall the exact context. Circus Circus has a food court for the most inexpensive meals. There are numerous other restaurants (asian, sushi, Mexican, buffet, seafood, steak, ... )spread out in the 3 jointly held... More

I don't recall the exact context. Circus Circus has a food court for the most inexpensive meals. There are numerous other restaurants (asian, sushi, Mexican, buffet, seafood, steak, ... )spread out in the 3 jointly held, interconnected casinos. All of these are open pretty much all the time (a few may go dark once a week).
There was one small coffee and donut shop near the Sky Tower elevators that opened sporadically. There is a larger donut shop near the food court, so it's not a big deal.
Madame Butterworks was a newly renovated breakfast option. Not sure what was there before.
Hope this helps