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TIAA GBS India is focused on building a scalable and sustainable organization, primarily with a focus on technology and operations

WHO WE ARE

About TIAA GBS India

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key
platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack.

Our goals

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the
efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

Our locations

TIAA GBS India is spread across 2 cities in Maharashtra; our headquarters are in Mumbai, and we have an office
in Pune with more than 1,500 employees across both offices. Using the time zone difference as an advantage,
the aim is to have an almost 24-hour cycle and contribute to faster time to market.

Our leadership

JAYANT PATWARDHAN

HEAD OF TIAA GBS INDIA

"TIAA GBS India is a young and vibrant organization hosting a pool of talented professionals, primarily working in TIAA’s
Client Services & Technology organization. We operate as one team with our global colleagues and are committed
to upholding TIAA’s culture. Our journey is well underway and we are looking forward to expanding and adding value in Client Services & Technology and beyond."

OUR CULTURE

Connected by our values

For nearly a century, TIAA’s culture, values and brand have helped to drive our success, forming the foundation for
all that makes us a different kind of financial partner.

Values

At TIAA, employees are guided by a core set of values.

Put the customer first

We strive to help you better serve the world by helping you pursue your financial goals.

Value our people

Our people make the difference, so we give them the tools to do what they do best.

Act with integrity

We are defined by how we behave. We never compromise our high ethical standards.

Deliver excellence

If it’s worth doing, it’s worth doing well. We strive to be the best in everything we do.

We help each other succeed and depend on each other to bring value to you.

Culture

At TIAA GBS India, we strongly support an open communication culture and encourage speaking up by providing
employees with platforms to express their thoughts. We continuously strive to create employee
satisfaction through engagement initiatives.

Diversity & inclusion

We are committed to building a diverse and inclusive workforce.

Corporate social responsibility

Through its employee volunteerism initiatives, TIAA GBS India partners with a variety of NGOs to make a difference in local communities.

Testimonials

"During my 2 years at TIAA, I have been fortunate enough to manage different teams. This has helped me to explore and use different strengths that go into a project—how a project is initially planned, developed and completed."

Santosh Mishra

Director, Senior Infrastructure Manager

Production Services & Architecture

"TIAA makes significant investments in technology—including AI/machine learning, web development, mobile development and PAAS and SAAS technologies - to help serve our clients effectively. It’s a wonderful place to work while serving those who serve others."