The Chilean Copper Mine

33 Miners Trapped in Chilean Copper Mine In the event of a disaster it is important that the information about it gets out as quickly and as effectively as possible. To make this possible it is important that we know as much about the audience as we do about the accident. When dealing with a multicultural audience this can be a difficult task, since we have to take into account any language barriers, how the information will be received. In this paper we will be discussing the method that the Chilean Copper Mine used after the accident that happened on Thursday, August 5th, 2010. How the Chilean Copper Mine communicates to the families of the miners, their employees and to the local community is very important. What they say will have an impact on everyone involved. The 5th of August, 2010, in the northern area of Copiapo, Chile is where the Chilean Copper Mine is located. The Chilean Copper Mine collapsed and on that fateful Thursday, 33 miners became trapped inside this was reported by The New York Times (New York Times, 2010). The miners were trapped in an area of the mine which was 2,300 feet below the surface. The 33 miners were trapped below ground for almost two months. It would be easy to understand why the Chilean Copper Mining Company was being skeptical about the possibilities of there being any survivors. During this time the Chilean Copper Mining Company was having a hard time keeping the families of the trapped miners reassured, some were having a hard time understanding how this could happen to their husbands. Keeping the employees calm and reassured that the Chilean Copper Mining Company was doing everything possible to get the miners out, this was their top priority. The Chilean Copper Mining Company had developed an emergency way to communicate with the families, employees and the local community in a delicate way (Roger, E.M., & Steinfatt, T.M., 1999). This was done so they could keep everyone up to date on the trapped...

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Resource: ―Over 30 Workers Trapped After ChileanCopperMine Collapse‖ article found in the Electronic Reserve Readings.
Research additional articles and information about the Chileanmine collapse.
Write a 700- to 1,050-word paper using this and other articles as a resource. Because communications must be designed with the audience in mind, answer the following questions:
 What are some considerations to remember given the different roles and people in the audience?
o What would be the potential needs of the families of the miners in receiving a message about this incident?
o What would be the potential needs of the company’s employees when receiving a message about this incident?
 What actions must you take before and after the message is delivered to ensure that it was received as intended?
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On August 5, 2010, 33 workers were trapped 2,300 feet underground due to a coppermine collapse in Chile. Rescuers started working right away in locating the miners, sending provisions, and strategizing in getting them out. Family members, company employees (miners), company board members, politicians, and concerned citizens followed the events wondering what happened, what will be done, and hoping that the miners will be rescued in...

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On August 5, 2010, employees of Minera San Esteban Primera woke up, stretched out, bathed, ate breakfast, and walked around their assuredly modest homes. They said their casual goodbyes to family as they headed off to yet another dark day at work deep in the San Jose coppermine in northern Chile. Little did they know it would be the last time for nearly two months they would see the light of day. These same blessings of life they most likely took for granted earlier that day - to be able to stretch out, to bathe, to eat, and to walk around in the comfort of their own homes - would be taken from them unexpectedly later that same day.
Some time around the miners' lunch time on August 5, 2010, the upper galleries of the private coppermine collapsed trapping the miners. Many on the outside feared the worst. After all, when the collapse occurred the miners should have been in or near the hazard zone on their way out for their lunch break. Furthermore, with limited necessities such as food, water, and oxygen it was unknown whether the miners could have survived. "Liliana Ramirez, the wife of one of the oldest minders trapped, said she had faith all along that they were still alive and that she knew that her husband would never let his fellow workers perish" (Hughes,...

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CHILEANCOPPERMINE
On August 5, 2010, 33 miners were trapped in a chamber 2,300 feet below the earths surface. It is the responsibility of the company to notify the family of the situation before the media. The last thing that any company needs is to have the media represent them in a disaster such as this.
Verbal Communication
There are many things to address, but first we must focus on who was on shift at the time of the collapsed and contacting the next of kin. Due to the nature of the information, face to face communication would be more appropriate than a phone call to meet the potential needs of the family and the employees . For the family, it is important for the company to send a representative to the home of the family member who was involved that speaks the same language. This will help to avoid any potential language barriers. In the ChileanCopperMine disaster, the company was able to set up videoconferences with family. Each member was given one minute to speak with their family. Letters was the main communication link between the miners and their family which was key to both their mental health. Keeping them aware of the situation will lessen the stress of not knowing what is going on with their loved ones (Franklin, 2010).
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This paper will discuss in how important it’s to know your audience. When having to communicate a disaster like the Chileancoppermine that occur in South America it’s one example of where knowing your audience was a very important issue.
This disaster in the Chileancoppermine, a disastrous downfall in one of the shafts of the mine has left 33 miners trapped 310 meters below the ground. The outcomes of the company and their reaction to the disaster would eventually define how the world, their audience, would see them. It turns out to be very crucial that the spokesperson of the company who issues updates and information to the public is careful and sensitive to the families.
The audience the company would be reporting to would be made up of the news correspondence, the victim’s families, and the media. Not only would the company spokesperson have to keep the reputation and point of view of the mining company in one piece, they would have to issue specific and straightforward information that would not always be in the greatest interest of the company’s position.
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...ChileanCopperMine Collapse
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DATE
Knowledge of your audience is the most important part of communication. When you know the correct form of communication to use and what data to include, it will guarantee that the receivers will be able to process the message being provided. Knowledge of your audience will make the delivery of the message being sent is done properly. When a catastrophe occurs, knowledge of your audience is essential. Different forms of communication must be used along with the data that is provided to different audiences. For example: In the event of an accident, you might give the press the basic information of what had occurred but not the names of the people involved. It is better to inform the immediate family first so that they do not hear about the injury or death of a loved one through the press. Using the communications that went out regarding the Chileanmine collapse in South America will indicate the significance of knowing your audience.
The Chilean mining accident occurred on 05 August 2010. A serious cave in at the San Jose copper-gold mine took place. The thirty-three buried men were trapped seven hundred meters underground and approximately five kilometers from the entrance of the mine. The privately held San Esteban Mining Company faltered...

...Trapped: ChileanCopperMine Collapse
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The audience is to be considered when using any type of communication method. The
initiator also needs to know how to present the communication, whether it is face to face,
email, or even an article of the news. Some other considerations to be given are the diverse
mindset of those in the audience. We all have different perceptions of certain situations due to
cultural diversity. In communication, knowing the types of communication styles is important.
Having an open communication style can help soften the understanding of any type of
miscommunication when diversity is an issue.
The potential needs of the families of the miners in receiving a message about the
incident would be to gather all of the facts and presenting it to the family first before it being
broadcast on the news. Chapter 9 in Communicating in the Workplace states details of the
incident should often contain a timeline of the incident, description of the physical setting,
description of the people involved and explanation of the results following the incident [
(Cheesebro, O'Connor, &amp; Rios, 2010) ], in which none of the articles portray. The more
information provided to the families, would allow the families to be at ease with the situation
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ChileanCopperMine
Name
XBCOM/275
May 18,2014
Dr Jose A. Cotay
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On August 5, 2010 there was one of the worst mining disasters in the history of mining. In the Atacama Deseret one of the largest mines there was a clasp. On this day 33 miners were unaccounted for after they did a head count of all the miners that come out the dust and dirt. The company was not sure if they were alive or dead. The community that these men lived in was grief stricken and their families were mortified. Doing this kind of work the families knew that this could happen. This 121 year old coppermine had gone through many other nature disasters like the 2010 earth quack. The cry went out to the government for help and their call was answered. The government stepped in and took control over everything from the company to the searching for these men. The area or location of where these miners had been working was 2,300 feet underground and over 3 miles from the entrance of the cave. The government did not have the equipment or the people need to conduct this type of search for the possible survivors. Outside organization came to the aid of the government to assist in the search. With them a labor force big enough to work round the clock looking was sent. Three large drills were sent to drill holes to last depth of the miners were deployed...