BRONZE

£15 /month

SILVER

£25 /month

GOLD

£45 /month

Package includes:

WordPress core updates

Plugin & theme updates

3 hours of support for fixes/changes

At Refresh Creations we deliver user-friendly assistance for individuals having technical problems with their website or associated technology. The technical support team is composed of individuals that are familiar with the ins and outs of the Internet and computer hardware/software.

With this knowledge, we are able to troubleshoot most problems that a user or website administrator experiences. Technical support is provided over the phone, through email, or via live-chat.

FREQUENTLY ASKED QUESTIONS

We're happy to answer any questions. Contact us for assistance

What are WordPress updates?

From time to time WordPress and the plugins you use will require updating. Updates typically happen when developers release security patches or add extra functionality. We will arrange this for you once we know an update has been released.

Do I need the updates?

It’s good practice to keep WordPress and all plugins updated to the latest version. The top two reasons for sites being hacked are insecure passwords & outdated (vulnerable) software, updates help to reduce the risk of that.