ECOMMERCE MANAGEMENT

Whether you have one product for sale, or thousands, we can support you in launching your site or improving your online sales offering.

We can work with you to make changes to your website, your site map, product pages, checkout page and process and all other aspects of your eCommerce site. We can create campaigns, promotions, collections and content to establish your brand and increase your sales. We are experienced with Magento, BigCommerce, Squarespace and Shopify.

We are also welcome to working in whichever platform you currently use. We can also manage a project with your web developer and IT teams.

PRODUCT MANAGEMENT

Do you have a bunch of products to add to your site? Do your product pages and categories need a little revamp?

We can assist with creating product descriptions, laying out your shop, gaining product reviews, creating recommendation sections. We wordsmith your products so that your potential customer has no questions and has little barrier to purchase.

We offer these services across many online store platforms, but can also assist with selling via social media platforms and converting through your current audience.

product photography and video

We create product photography and video for our clients for both the product pages on their website, and to use elsewhere online. We understand balancing both the aspects of the product and showing how the product fits into your ideal customer's lifestyle, and work to create to create imagery for both purposes.

If you have a photographer you already work with, but just need a little guidance on how to make changes to fit your online store, we can offer guidance or come along to your shoot to project manage. We can work in with your team as much as you need to achieve the end result.

PROMOTIONS AND DISCOUNT MANAGEMENT

Setting up your site for a larger scale promotion or discount can sometimes just not fit into your schedule. We can take over that role and manage the pricing and marketing of those sales.

While offering lower prices isn't the right fit for every business, if this is something you'd like to include, but either don't want to manage this in time or just don't have the team to do it, we can step in.

CUSTOMER JOURNEY MAPPING

Understanding your customer journey and creating new information and experiences for them can add incredible value for your customers.

If you aren't sure on how this can be done to best benefit your business, or if you just don't have the team that's right for the job, we can help you to both map this out, and advise on changes you could make to your map to assist your customer and reduce barriers to purchase.

From how they land on your site, to the selection process, to checkout, to receiving, using and reviewing your product, we can provide an outsider's view on what can be improved.

OPERATIONS AND LOGISTICS

Are you just setting up your online store and are considering a third party logistics company? Are you choosing or looking to change your courier? Are you thinking that if you changed a few processes, your customers could receive their orders much faster or in better condition?

If you'd like some assistance in this area, from someone who has been through all of this before, get in touch and we can provide a quote for your specific needs.

MARKETING FUNNELS

If you want more eyes on your products and website, or just want to pitch more products to your previous customers, but aren't quite sure how, we can assist you in either mapping out or creating these items of content and the path to purchase.

Whether it's on social media, email marketing, with cookies, or a simple shop the look generator for your website, we can assist you or take this off your shoulders.