Shipping and Return

Returns are available worldwide for all full price items within 14 days of receipt provided the return conditions specified below are met. Please note that sales items cannot be returned. Instructions are provided below.
STEPS TO RETURN YOUR PURCHASE
1. Please Contact Us to schedule a collection for you with Return Form.
2. Place the item(s) in the original shipping box.
3. Complete the Returns Form and place it in the box.
4. Attach the Returns Label to the outside of the box.
5. Remove all other labels from the outside of the box.
6. Packages should be shipped through a traceable method such as Canada Post. Shipping insurance is recommended.
7. Please note that the return label is not pre-paid, therefore, you will be responsible for the return shipping cost. We do not accept C.O.D.
Returns should be sent to:
BC24 Fashion Ltd.
Attn: Returns Department
Suite 244, 4974 Kingsway Ave.
Burnaby, B.C. Canada V5H4M9
* Items returned must be in their unused, original condition with all ZAREEN product tags attached and any related accessories or instruction booklets included.
Incomplete, damaged, worn, soiled or altered returns, or anything ZAREEN reasonably believes has been used, will not be accepted and therefore sent back to the customer with customer's expense.