Terms and conditions of sale

This regulation applies to all purchases made by the website www.carrozzeriaalconfine.it.

In the absence of specific approval of these general terms and conditions by the website users, no transaction can be validly executed through the above site.

The general terms of the contract, if approved, apply to all transactions concluded through the website www.carrozzeriaalconfine.it.

1 – Company data and property.

1A – The e-commerce website www.carrozzeriaalconfine.it is managed by the company Carrozzeria Al Confine di Bassani Aldo, whose registered office is at frazione Martincelli 6, 38055 Grigno (Trento), enrolled in the company register of Trento, under the following number TN 134811 and VAT no. 01398020220.

1B – All contents on the website www.carrozzeriaalconfine.it are owned by the company Carrozzeria Al Confine di Bassani Aldo. They are an intellectual work whose economic exploitation rights remain under the sole property of Carrozzeria Al Confine di Bassani Aldo. Any reproduction, exploitation or direct or indirect use of any material is prohibited without the express prior written permission. In case of violation, even temporary, of such rights, the owner will instigate appropriate remedies. Trademarks, logos, or distinctive marks of the products being sold on our website are owned by the respective companies. Although reasonable care has been taken in collecting and presenting the information contained on this website, no warranty is provided regarding their accuracy, completeness, usefulness, or their possible use by users, expressly excluding any liability for mistakes or omissions. Any kind of responsibility is assumed by Carrozzeria Al Confine di Bassani Aldo regarding the users access to this website or to the use of all materials contained. Links to other websites herein are indicated for mere user convenience, without any kind of warranty about these websites and their content. Any liability in this regard is expressly excluded.

1C – In this contract, the website www.carrozzeriaalconfine.it will be hereinafter referred as the “Website” and it is wholly owned by the company Carrozzeria Al Confine di Bassani Aldo.

2 – Commercial philosophy.

2A – The products publication on our website is an invitation to the customer to formulate a purchase proposal having a contractual value. Once this proposal has been expressed, it will involve the complete knowledge and acceptance of the conditions indicated in this regulation. The contract will be considered concluded with the acceptance of the proposal by the company Carrozzeria Al Confine di Bassani Aldo. Carrozzeria Al Confine di Bassani Aldo has the right not to accept the proposal without any duty to the client who has formulated it in any way.

2B – The Website sells solely and exclusively new products.

2C – Any customer’s right to any damages or indemnities, as well as contractual or extra-contractual liability for direct or indirect damages to persons or property, caused by the non-acceptance of the proposed order, is excluded. Any refunds from the company Carrozzeria Al Confine di Bassani Aldo will never exceed the amount already paid by the customer and collected by the company Carrozzeria Al Confine di Bassani Aldo.

2D – It shall be understood that the images accompanying the information regarding a product are shown for information purposes only and may not be wholly representative of the product’s features, possibly differing, for example, in colour and size in some cases due to the browser and screen used to access the Website and view the images. In the descriptions, weights and measures are merely indicative, even if stated by the producer himself and written accurately in the product sheet.

2E – Usually all products represented within our website are not physically stored at our warehouses and are therefore available just on order. After receiving the order, will contact the customer as soon as possible to inform about any waiting times and agree on the delivery times. Besides, for some products is required the return of the old dashboard in order to save the original frame (for such products, however, appropriate notification will be given) and it will not be possible to purchase online, therefore customer have to contact the company Carrozzeria Al Confine di Bassani Aldo to complete the purchase. In certain circumstances, Carrozzeria Al Confine di Bassani Aldo may not be able to ensure the availability of all the products offered and cannot therefore be held responsible for the temporary unavailability of one or more products.

2F – In order to increase the customer satisfaction, ordered products will be sent as soon as possible. The sale will be understood only when the company Carrozzeria Al Confine di Bassani Aldo will explicitly accept the proposal submitted by the customer, complete with all relevant data as well as the specification and full approval of this regulation. The customer must also ensure that the company Carrozzeria Al Confine di Bassani Aldo has received his purchase proposal. Carrozzeria Al Confine di Bassani Aldo reserves the right to accept the customer’s proposal within 48 hours of receiving it, and the customer will not be entitled to any claim or compensation to the company. The contract will be concluded when Carrozzeria Al Confine di Bassani Aldo, once verified that the proposal is complete in all parts, will send a specific acceptance by e-mail to the address provided by the customer. Customer is asked to view these contract terms and expressly approve them before proceeding with any purchase.

3 – Condition of payment.

The payment of the agreed amount by the customer, including both the cost of the product and the related costs, will be done only after the confirmation by the company Carrozzeria Al Confine of Bassani Aldo about the product availability. In any case, the company Carrozzeria Al Confine of Bassani Aldo will have the right not to accept purchase orders that are not complete in all their parts, in case where there is no certainty about the solvency by the customer or otherwise in the event of unavailability of the products in stock. In this case the customer will be informed and this determination cannot in any way be questioned.

4 – Acceptance of contract and general terms and conditions.

By placing an order, the client confirms knowing and accepting all the sales conditions, he agrees to the processing of his sensitive data pursuant to and for the purposes of the regulations in force concerning the processing of personal data, as per the separate authorization form which is an integral part of these contract conditions.

5 – Warranties.

The warranty period may differ, according to the law, on a case-by-case basis and covers all potential defects in manufacturing.

6 – Delivery and shipping.

The products purchased on our Website shall be delivered to the address indicated on the order by the Clients themselves and in the absence of this information, products will be delivered to the home address indicated by the Clients themselves. The shipping type will be the one specified on the order form by the Clients. In order to provide a better service, the company Carrozzeria Al Confine of Bassani Aldo makes use of the shipping service with “GLS Express Courier”. Within the day of the order delivery, the company Carrozzeria Al Confine of Bassani Aldo will communicate by e-mail the tracking code to the customers, so that they can be kept up-to-date and verify the whole delivery process.

ATTENTION: In case of package tampering, the customer who may accept the goods without any objection to the carrier for any tampering to the package and/or to the content will take all the risks and consequences automatically exonerating both the carrier and the company Carrozzeria Al Confine of Bassani Aldo who has delivered it. Therefore, in case of withdrawal by the customer without any reservation and in the face of obvious signs of tampering, the company Carrozzeria Al Confine of Bassani Aldo does not respond in any way to the same offenses or theft.

With reference to deliveries outside Italy the Client is advised to contact the customs directly the company Carrozzeria Al Confine of Bassani Aldo beforehand to verify the delivery costs and any restrictions on imports. In any case, the customer has to any customs duty for importation, i.e. to proceed with the customs clearance and to pay duties and taxes other than VAT that may be due to the importing country including any other costs or expenses.

The shipping cost applied is inclusive of postal stamps, packaging costs and accessory costs functional to the delivery. The Client shall be required to check that the packaging is intact. Should the package show damages or evident tampering, the customer is asked to reject the package without absolutely accepting the delivery, or by opening it in front of the carrier and in the case of damage state immediately and a written complaint to the carrier. In case the customer decides to collect the package despite visible distortions, company Carrozzeria Al Confine of Bassani Aldo will not be deemed responsible in case of anything missing from the content of the delivery. It needs to be reminded that on this occasion, neither postal nor courier services will be held accountable for any shortages.

Any rejection must be notified immediately to the company Carrozzeria Al Confine of Bassani Aldo by writing an e-mail to the following address info@carrozzeriaalconfine.it, who will proceed with the refund.

Once the company Carrozzeria Al Confine of Bassani Aldo receives the request for reimbursement and without having found the agreement for the replacement of the products, will refund only the amount anticipated by the Client, as soon as possible, and in no case within and no later than 45 working days through a bank transfer, to the bank details provided by the customer. The refund will always be paid only to the person who made the payment and in no case to other subjects, even in the case of gifts to third parties.

Any delay to the delivery shall not entitle the Client to refuse the delivery or request compensation or indemnity. Customer cannot refuse to receive the shipment except in case of tampering, alteration or suspicion of damage to the content caused by a clear alteration of the package. In these cases, customer will be asked to reject it.

Payment and shipping methods will be chosen by the customer while filling out the order form..

7 – Payments.

The following payment methods are accepted:
1) bank transfer to the bank details that will be communicated to the customer. The shipping will be made as soon as possible, as agreed with the customer, after the payment has been charged to our account. In the reason for the transfer, the main references of the order must always appear, such as customer name and surname, as well as a reference to the order or to the purchased product including the order date. If the receipt of the payment does not arrive, into bank account, within fifteen days from the order date, this will be cancelled.
2) Paypal on our on-line account to the following e-mail address info@carrozzeriaalconfine.it.

The prices indicated on the Website are in Euros and shall be understood as inclusive of 22% VAT, they may change at any time without prior notice.

For orders from abroad EU countries: for purchases made by non-VAT holders, resident both in Italy and in the European Community, the sales price will be subject to 22% VAT. For purchases made by VAT holders, resident in the European Community apart from Italy, VAT will not be applied as these are considered non-taxable transactions pursuant to art. 41 D.L. 331/93.

For orders from abroad Extra EEC countries: for purchases made by any person not resident in the Italian territory and in the European Community, VAT will not be applied as they are considered as non-taxable transactions pursuant to art. 8 D.P.R. 633/72.

For all on-line trades on our Website a regular tax-receipt dated the day of dispatch will be issued. In case customers will ask for the invoice, beyond the shipping receipt, they must request it when filling out the order form. For the issue of the invoice by the company Carrozzeria Al Confine di Bassani Aldo, customers must also provide his own tax code.

No change to the invoice can be made after its issue.

In case the customers delay in paying the agreed amount, the company Carrozzeria Al Confine di Bassani Aldo will proceed to request the payment. If the amount due is not paid within 10 working days of receiving the company order, the same reserves the right to charge the customers an interest in accordance to the law and in any case to be able to resolve the contract without any duty to the customers in any way.

8 – Right to cancel.

8A – The customers who are not satisfied with the purchase can make use of the right of withdrawal under the current legislation about distance selling, in particular of Legislative Decree 206 of 2005 (Consumer Code) and they must send a communication by a registered letter within 10 working days from the date they have received the goods. The communication can be anticipated by e-mail to the customer service info@carrozzeriaalconfine.it. The registered letter must be sent to: Carrozzeria Al Confine di Bassani Aldo, frazione Martincelli 6, 38055 Grigno (Trento).

8B – In any case, no refund will be given by the company Carrozzeria Al Confine di Bassani Aldo before receiving the goods and having verified the characteristics for this procedure indicated below. The aforementioned right is subject to the following conditions: the goods must be returned intact with no signs of wear, dents or scratches that could compromise the re-sale of the product as “new”. The goods must be returned to the sender complete in all their parts, including any piece indicated as shipping item and agreed with the customer at the delivery time, and in any case received by the customer from the company Carrozzeria Al Confine di Bassani Aldo.

8C – The return must be made in one consignment and never in separate shipments under penalty of forfeiture of the right itself. The shipping cost of the return is always charged to the customer, as required by the law, and must be in a safe, traceable and secured way, using a suitable packaging to protect the contents from accidental damage. The return shipping costs are entirely charged to the customer who intends to use the right of withdrawal. In case of mistake by the company Carrozzeria Al Confine di Bassani Aldo, these costs will be charged to the company itself. In no other case costs will be charged to the company. The company Carrozzeria Al Confine di Bassani Aldo will reject any package for which the carrier will request any payment for marks, shipping costs, or any other expenses. The company Carrozzeria Al Confine di Bassani Aldo reserves the right not to accept the return of those products that do not respect the previous conditions or that show any sign of wear, damage or that are missing any part or accessory contained in the delivery shipment. The company Carrozzeria Al Confine di Bassani Aldo will refund the customer, only in case the goods conditions are equal to those at the time of shipment, goods are together with the relative packaging and the balance has been paid within 15 working days exclusively through bank transfer or other payment methods agreed with the customer but never in cash. On the return packaging, no words should ever appear that can in any way show the contents of the same. The package must be correctly sealed and sent to the address indicated as the sender of the arrival consignment: Carrozzeria Al Confine di Bassani Aldo, frazione Martincelli 6, 38055 Grigno (Trento). The package or the gummed envelope must be correctly sealed and signed in order to make the package unique and unrepeatable. The company Carrozzeria Al Confine di Bassani Aldo never responds to any loss, theft or damage of the returned goods and in case of package tampering upon receipt, the same will be rejected to give the customer the opportunity to claim against the carrier and thus proceed with the carrier or postal insurance procedure. The company Carrozzeria Al Confine di Bassani Aldo is not responsible in any way for damage, theft or loss of returned products and therefore any risk remains to the customer.

9 – Clarifications.

For any clarification or problem, you should contact directly the company Carrozzeria Al Confine di Bassani Aldo at the following number +39 338.7708448 during office hours or e-mail address info@carrozzeriaalconfine.it.

10 – Jurisdiction and final clauses.

For any civil dispute concerning the interpretation, execution and termination of the company Carrozzeria Al Confine di Bassani Aldo sales regulation towards private customers (natural persons) concerning distance selling, the place of jurisdiction is the one of the customer residence or domicile if located in Italy (article 63 of the legislative decree 2505/2006).

In accordance with the art. 1341 et seq. of the c.c. the customer declares to have specifically read and approved the articles referred to in these conditions and in particular the following articles 2, 3, 4, 5, 6, 7, 8, 9, 10.