FAQs: Trash Collection - General

Who do I call about a missed collection?

Contact whoever collects your
trash and recyclables. If you are a county collection customer, call
703-802-3322, TTY 711. If a private company collects your trash
and recyclables, please contact them directly. If you are unsure who
collects your materials (e.g., you live in a townhouse or condominium),
contact your homeowners association or building manager.

Why do some residents have private collection while others have
county service?

I just moved into the area. How do I set up trash and
recycling service?

Call us at 703-324-5230, TTY 711 and tell us the name of your
street. We will look in our records to see if your street is serviced
by the county or by private collection companies. We can then give you
further instructions.

What are the rules for setting out trash for curbside
collection?

Residents are encouraged to set out their trash by 6 a.m. on
collection day. Bundled materials may not exceed four feet in
length; no bundle or trash container may exceed 50 lbs. Trash
must be set out separately from recyclables.

May I have another container to use in setting out my materials
at the curb?

If you are a county collection
customer, please call 703-802-3322, TTY 711. If a private
company collects your trash and recyclables, please call them directly.

Trash trucks can be noisy, are they allowed to collect at any hour
of the day or night?

No. According to Section 108-4-1 of the Code of the County of Fairfax,
VA, residential trash collection can only take place between 6 a.m. and
9 p.m. If a trash or recycling truck is loading or unloading materials
in your neighborhood before 6 a.m. or after 9 p.m., they are in
violation of the law. To report them, call 703-324-5230, TTY 711
during office hours (8 a.m. - 4:30 p.m., Monday - Friday). If possible,
please have descriptive information about the truck such as color,
truck number, license plate number, etc. This will assist us in
investigating your complaint.

More Questions?

Please contact your private collection company or the Solid Waste
Management Program at 703-324-5230, TTY 711 for more
information.