Overview: This course is being offered to assist transit dispatchers and other professionals within the transit industry to understand the importance, pressures and challenges dispatchers and other first line transportation supervisors experience on a daily basis. The course is a presentation and discussion of the skills and qualities required, such as leadership, communication, multi-tasking, documentation, technology, emergency management, and other areas of day-to-day activities that may provide participants the ability to grow within public transit. This course is recommended for dispatchers, dispatch trainees, safety managers, maintenance foreman and management; Finance – to see why there is overtime; HR – to see what skill sets are required for this job; Customer Service – to understand the stress involved with dispatching; Trainers and Technology – to understand the importance of ensuring that technology applications are always running at optimum capacity.

Winter Quarterly Training Session

Driver Training: Comprehensive training provided for the never ever driver to the seasoned professional