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Outlook 2013: Blank Folder Pane Issue After Running Updates

Issue Information

Office 2013 Update KB2817630 has caused the folder pane in Outlook 2013 to become blank. We have set this update to uninstall through WSUS. After any machine with the bad update “runs Windows Update” against the LSU WSUS server, it should uninstall the update. A reboot is required to complete the uninstall.

Microsoft is aware of the issue and is working on a new update without this bug.

Please Remember

You can always use OWA (Outlook Web Access) as a temporary workaround, if uninstalling the update does not resolve the issue.

GROK is a resource of Louisiana State University developed and maintained with support of the LSU Student Technology Fee. We love getting feedback from the general public, but our support efforts are generally dedicated to the LSU community. Thanks for your understanding!