I'm having trouble contacting the support team on my phone (Motorola Z-Droid Play). I suddenly lost the service to call or use data, which was working several days ago. Now that I'm having all kinds of issues and that I'm being charged for the $50 Global Pass AGAIN, for this coming cycle. Unless they are able to revert the Global Pass this upcoming bill and get my phone's services working again, I am willing to stay.