Yesterday night my Cybook started acting strange. Initially the screen looked fine until I selected a book or tried to scroll the menu forward. The screen had lines, ghosting and other bizarre behaviors. The unit was fully charged. Attachment 25521

What I did discover was if I took out the SD card everything appeared to work fine. So, I reformatted the SD card and recopied the books over. Same problem still existed.

Then I tried coping the books directly to the internal memory. That actually seems to work other than the strange screen when I disconnect from the computer. If I turn off and back on a normal screen appears. At least I can scroll and read.

It's not only called differently it's somethig different aswell, basicly after the first year it's up to the consumer to prove that it's not his fault whereas in the first year the company has to prove it's the consumers fault when they claim it's not a warrany-issue.

In any way in this case I doubt they will reply anything else than "please send us the device we'll send you a new one/repair it for you" if you send them the pictures.

It's not only called differently it's somethig different aswell, basicly after the first year it's up to the consumer to prove that it's not his fault whereas in the first year the company has to prove it's the consumers fault when they claim it's not a warrany-issue.

It is up to six months that the company cannot demand that the customer should show something. At the same time they did this change they extended the total time to three years.

If it is the screen controller it is trivial to show that you did not break it. Just pointing out that it is broken should be enough.