Haddock Insurance Agency

Haddock Insurance Agency is committed to providing our customers with the best insurance value and service available. We are an Independent Insurance Agency with a broad range of Commercial, Personal, Life and Health products and have aligned ourselves with some of the finest carriers to deliver these products to you.

WHY AN INDEPENDENT AGENT?

There is a difference in where you buy your protection. Many people don't realize there are three sources for insurance:

-Captive Agents, who can sell you the insurance of only one company.
-Telephone Representatives, who can offer you the insurance of one company, and only on the telephone.
-Independent Insurance Agents, who represent a number of insurance companies, and research with these firms to find you the best combination of price, coverage and service.

Your Independent Insurance Agent:

Is a licensed professional with strong customer and community ties.
Gives you excellent service and competitive prices because your agent can access the insurance coverage from more than one company.
Unlike other agents, is not beholden to any one company; thus, you don't need to change agencies as your insurance and service needs change.

-Assists you when you have a claim.
-Is your consultant working with you as you determine your needs.
-Offers you a choice of insurance plans and programs.
-Is a value hunter who looks after your pocketbook in finding the best combination of price, coverage and service.
-Offers one-stop shopping for a full range of products-home, renters, auto, business, life and health.
-Can periodically review your coverage to keep up with your changing insurance needs.
-Treats you like a person, not just another number.
-There is a difference, and because of that difference, Haddock Insurance Agency is also proud to be a Trusted Choice Agent.

As a Trusted Choice Agent, we pledge to our customers that we shall:

Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
Guide you through the claims process for a prompt and fair resolution of your claim.
Help solve problems related to your coverage or account.

Explain the coverages and options available to you through our agency, at your request.
Return your phone calls and emails promptly and respond to your requests in a timely manner.

Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet access, e-mail and call center services.
Use our expertise and multiple company relationships to customize your coverage as needed.

Commit our staff to continuing education so they may be more knowledgeable in serving you.
Treat you with respect and courtesy.

Conduct our business in an ethical manner.

This Agency is a certified IMMS member and
consistently meets or exceeds the highest level of customer satisfaction.