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Let us know how we can make it even better - we'd love to hear what you think!

My suggestion relates to Companion Link for Outlook (heceforth CLO). I may have missed it but it is not clear how one upgrades from one version to another. My Build is currently 4029. When I hit FILE/UPGRADE in the PC's CLO screen get a popup VERIFICATION screen which also says UPGRADE USING OUR ONLINE STORE. Clicking on this takes me to the Store and my only options seem to be to buy CLO for $39.95, at which point I stop all action.

Am I supposed to upgrade via this purchase link? Or is there some separate path which I have not yet found?

What are the upgrade instructions: does one upgrade over the previous version, or does one uninstall CLO & then do a fresh install?

What would be helpful would be a separate UPGRADE link somewhere, with a notice advising what CLO Build Version is the latest one, so that one can check whether one needs to upgrade.

I'm new using Android and have already tried Companionlink and DejaOffice. It scrambled my data and I needed a lot of time to clean up.
I've already red the class room but I'm still confused because I found a lot of details but miss the big picture.
I'm using local Outlook 2007 at home, Exchange in the office and a HTC Desire Z in the middle with the native HTC calendar and contacts and DejaOffice.
When I use the built in Exchange sync and HTC sync I see data of two separated accounts in my phone. I don't see them with DejaOffice.
What's exactly the sync chain between all of these data?
What syncs with which partner?
Which account on the Android is involved with which part?
What should be emptied before starting?

I'd really apprechiate an update of the classroom which answers these questions starting from top (big picture) to down (details of settings).
Thanks a lot.

I'm new using Android and have already tried Companionlink and DejaOffice. It scrambled my data and I needed a lot of time to clean up.
I've already red the class room but I'm still confused because I found a lot of details but miss the big picture.
I'm using local Outlook 2007 at home, Exchange in the office and a HTC Desire Z in the middle with the native HTC calendar and contacts and DejaOffice.
When I use the built in Exchange sync and HTC sync I see data of two separated accounts in my phone. I don't see them with DejaOffice.
What's exactly the sync chain between all of these data?
What syncs with which partner?
Which account on the Android is involved with which part?
What should be emptied before starting?

I'd really apprechiate an update of the classroom which answers these questions starting from top (big picture) to down (details of settings).
Thanks a lot.

Kind regards,
Andreas

Hello Andreas,

Thanks for asking this question.
DejaOffice can only sync on the Android side with one account for Contacts, and one account for Calendar.
You can determine which account you have selected to sync with by following these steps:
1. open DejaOffice and tap Settings>Sync Settings.
2. Note the entries in the following two fields:
Contact Account -
Calendar Account -

These are the Accounts that DejaOffice will sync Contact and Calendar Data if the sync function is turned on.
You can verify if Syncing is turned on by checking the following two settings:
Sync with Android Contacts is checked
Sync with Android Calendar is checked

So DejaOffice can be set up to sync with Native applications as outlined above.
One thing to note, Native Android sync is always a two way sync. Android data and DejaOffice/Outlook data will always merge.
So if you turn this feature on and already have Contacts and Calendar events in the Native Android apps it can create duplicates if the same or similar data is already in DejaOffice or in Outlook.

Some users specifically create a new account in Android to Sync with to avoid duplicates syncing into DejaOffice and Outlook.
Some users clear the data in Native Android Contacts and Calendar to prevent duplicates.
Some users Sync everything and clean up Outlook manually, then sync again.
The primary reason for Syncing Native with the native Android Contacts app is so when a text or phone call comes in from a Contact, their personal information displays in Android Messaging and or Phone application.

This is short overview.
I suspect that Syncing with Native Contacts and or Calendars is turned off in DejaOffice.
Please post your settings here before changing them. I would hate to create a mess with your data.
I would be happy to walk you through any changes or ideas you have to maximize your DejaOffice/CompanionLink experience.

Lost Data

Recently I had to upgrade to Windows 7. At some point after I upgraded and synced I lost part of each address in most my Business and Home Addresses. (Line 2: Street Address or Line 3: City, State & zip) I have 908 contacts and plan on slowly reentering the missing data as I can reconstruct it on my desktop but I sure don't want to do it more than once. Do you have any idea what may have caused this random deleation. It occurred in about 75% of my listings. I cannot find any common thread such as contacts that had two addresses, those that only had a business address, etc. There does not seem to be any similarity. I checked the fields I asked to sync and they include all the data that I am now missing.

With CL 5028 you should be safe.
There was a glitch in 5026 that could lead to issues with the address mapping. There are other threads discussing the issue and it is listed in the release notes as well.
Make sure to verify the mapping in CL before syncing again:
Work Address: Business Address Street
Home Address: Home Address Street
...