What’s the only thing better for your company than an annual telecom audit? Vigilant bill and expense management each month. Monthly telecom expense management (TEM) provides such services and is the only way to ensure accounts are maintained and billed properly once the audit process is finished. At Ruby+Solberg, this monthly service is called Validated Telecom Billing (VTB®).

“IT departments make sure services are working but they don’t necessarily know about the costs or have the expertise to dig into the details when something’s wrong,” says Erin Fitch, director of operations at Ruby+Solberg. “Most companies simply look at the month-over-month dollar amount and just pay the bill.”

With VTB®, Ruby+Solberg analysts review every single line of every single invoice to ensure companies don’t pay overcharges or incorrect fees. Even better yet, Ruby+Solberg pays the invoices.

Ruby+Solberg reviews, validates and then pays all telecom invoices on behalf of their VTB® clients. Companies are provided customized general ledger reports that seamlessly integrate with their internal accounting systems. VTB® clients then simply wire a single lump sum for the transaction, which eliminates an accounting department’s responsibilities and hurdles of tracking down multiple telecom payments — sometimes for hundreds of different locations.

“Ruby+Solberg founder David Solberg was a CPA and attorney who understood the legal ramifications and responsibility of handling our clients’ money,” says Fitch. “We take the entire process and burden off our clients. We identify issues, open payment investigations and settle billing disputes so our clients never have to see what goes on behind the curtain with each invoice.”

With VTB®, companies receive an ROI of between 70–110% while Ruby+Solberg:

Following a monthly review, VTB® clients also receive monthly trend and ROI reports on telecom activities, disputed charges and expense trends. “Our custom reports include consolidated data from each of our client’s telecom contracts and services,” says Fitch. “Clients can then access all of their invoices in our secure TEM software and see the monthly ROI and savings we provide them.”

As the technological needs of your organization change, your telecom expense management (TEM) firm must rise to meet new challenges and continue to deliver a high ROI. Ruby+Solberg has expanded their TEM solution – Validated Telecom Billing® – to include technical consulting services.

Credit unions and financial institutions like Banner Bank are often unaware of these hidden or unnoticed telecom savings. While most businesses are overpaying on telecom fees by 50 percent, banks face unique challenges, making their need for telecom expense management (TEM) services even greater.