RESULT

Becoming the "digital you"

1

Convert your procedures

Take a look at what you do today and figure out what you need to keep. Remember, the old way may have lots of workarounds hidden in it. Get input from your people to make sure the procedures are current.

2

Get devices for your people

You'll need to figure out what kind of device is right for the work and who on your team needs them. Once you have them set up and handed out, double check that people have the access they need.

3

Train and go live

Generally, it's best to roll out "the new way" as a workgroup - for instance, all of the technicians at a branch. Once they're trained, remove the paper processes to ensure the team is in sync.