Dear Webmaster, This is a weekly report on the open issues categories we have detected on your site.

Dear Mr. Tremblay:

Thank you for your correspondence dated October 9, 2007 regarding your complaints with BMO Financial Group (BMO) and TD Bank Financial Group (TD).

The Ombudsman for Banking Services and Investments (OBSI) is a dispute resolution service for customers of its participating financial institutions (FIs) who have been unable to resolve their complaint with their FI.

Banks are under a legal obligation and will honour seizure orders that appear legitimate. If you believe that the seizure was illegal, we recommend that you contact your local Member of Legislative Assembly (MLA) using the following MLA finderhttp://www.leg.bc.ca/mla/3-1-1.htmor the Office of the Ombudsman for the Province of B.C. at:

Toll Free Phone: 1-800-567-3247

Direct Phone: (250)387-5855

In person:

Second Floor 756 Fort Street Victoria, B.C.

By Mail:

PO Box 9039 STN PROV GOVT Victoria, B.C.

V8W 9A5

If you believe that either of BMO or TD committed an error in releasing the funds, you must first make your complaint to each institution. Once they have had an opportunity to investigate and reach a decision, you can then appeal to our office. At that point, we will determine if there is anything we can do to help resolve your complaint.

Contact information for the Ombudsman Office for BMO and TD is as follows:

We are sorry that we cannot be of assistance to you at this time, but please feel free to contact us again if your complaint remains unresolved once either of BMO and TD Bank Ombudsman offices have completed a review and rendered a decision.