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I recommend this Hotel to anyone that is interested in visiting Margarita. The food is good, the hotel is clean and the surrounding are beautiful especially the beach. Most people are friendly and helpful. A nice hotel to have a relaxing vacation.

Stayed: March 2014, travelled with family

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Ask Atala S about Dunes Hotel & Beach Resort

3 Thank Atala S

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

my husband and i stayed at this hotel on the carnival weekend together with a friend who had her own room separately.first of all when we arrived at the reception area everything went smooth and exceptional well. the surroundings very well kept and beautiful we were all excited. when we were taken to our rooms as the door open this is when it started to scare us about our choice inchoosing this hotel. first of all the lines were very old, the room was very small no space, the washroom facility were disgusting.everytime the toilet flush u seeing water in the ground, the bathroom hot and cold were not working properly.the bathroom had small moulds in the corners.the rooms we could not open with our keys always had to asked the security for assistance.the food was great . never return to this hotel again, very poor room atmosphere.

Stayed: February 2014, travelled with friends

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Ask trinistyle about Dunes Hotel & Beach Resort

6 Thank trinistyle

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

I would like to say that 10 of us stayed at this hotel and we had 3 rooms in building 35. Room 35212 definitely has a female ghost. I would make it short as I do not want to go into details. This is the worst hotel I have ever stayed at. Very disgusting. Everything is so dirty and very filthy. It was our first time to visit this island and our experience will never make us go back there. I will simply say, I have seen horror movie and did not believe that its real but after what happen to us in the day and in the night we believe its realty. We have also ask the hotel staff and they said yes because we want to know if its true what is happening to us and if its real and the staff said yes its true and its real that there is a female ghost in one of our room which was 35212.It is unbelievable, you have to believe its no JOKE.I will rate this hotel-----000000. They should closed this hotel down. It is very haunted.

Room Tip: Has nothing to offer very bad and disgusting.

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Stayed: February 2014, travelled with family

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Ask Savi5349 about Dunes Hotel & Beach Resort

2 Thank Savi5349

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Firstly let me say that this was my experience, it may not be yours. Check in was good, this was about 12 noon we were told that our rooms were not ready, but we were able to get some lunch which was good. At about 3 pm I was told that our rooms were ready, so we proceeded to it and that was when things went south real fast. The room was old and smelt terrible, along with the very uncomfortable bed. My wife turned on the hot water in the bathroom which came out the taps brown and rusty.

When we informed the front desk, they suggested we let it run for 5 minutes and it will clear up which we did but after an hour it did not help, my wife wanted to take a hot bath because we had left home since 7 am. The door to the out side porch lock was broken we felt unsafe.Towels were very old and needed to be wash in bleach. I heard from fellow guest that their rooms were flooded one night from a broken pipe.

One day i when to the bar for a drink and was told by the barkeeper that there were no cups so he could not give me a drink. Imagine this is an all inclusive and you cannot get a drink, by this time i felt i needed one. I must also say that Venezuelans are treated better then English speaking guest.

During our stay my mother in law who was with us got very ill and could not go to the shuttle to get to the restaurant for her lunch we asked guest services if she could get something in her room which they flatly refused to deliver and informed me that i could not take any thing to her. This was a deal breaker for us my wife will not ever visit this resort again as a result.

Despite all this i must say the food at two of the restaurants was good and the staff there was friendly. The grounds was well kept will i visit margarita in the future, maybe but not this resort.

Room Tip: choose room near the lounge area it seen to be nice .

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Stayed: March 2014, travelled with friends

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Ask neville127 about Dunes Hotel & Beach Resort

5 Thank neville127

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We first stayed here 10 years ago and had a great holiday, we still had a good holiday but the rooms have definately worn and need a spruce up to bring it back to its former days, however, I wouldn't recommend spending too much time in your room because the sun, sea and sand is what it is all about. Security feels like it has changed a lot since we were last there, we were waking down the beach and another visitor called us back. They didn't speak English but gave the impression that we were at risk of physical harm if we proceeded. There is a lighthouse on the beach that we previously walked up all the time on our last visit but felt we couldn't do this either. We weren't told of any restrictions upon our arrival.

The staff were really friendly and if they knew you spoke a bit of Spanish they would make you use it, which was great as I am learning the language. I would recommend that they put another receptionist on at night when they are expected new arrivals. There was one man who seemed quite harassed when we arrived at 00.15 on a Sunday morning. I was impressed though that they didn't let other guests push in just because they don't have the politeness to queue and wait their turn like us Brits do!

The animation team were very good although I only observed from afar because they didn't speak English but every day they did a dance around the pool which was very entertaining. The guys on the poolside bars mix up great cocktails.

The food got a little boring, but that's not uncommon when you go all-in.

I would still go back as it is a great location for some winter sun. I hope some investment is available to just smarten the place up again. Oh and one more thing to watch, a taxi will not cost more than 300BS from the airport to the hotel. We were ripped off, quite honestly it was one of those moments when you know it stinks but you are so exhausted from travelling that you just don't register the warning signs.

I can't remember their names but the two guys on reception (one visited Lincoln in the UK) were very sweet and helpful throughout.

Stayed: January 2014

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Ask Rebekah K about Dunes Hotel & Beach Resort

4 Thank Rebekah K

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

A little late on this one...... First off I loved it there. The hotel is what you make of it. Its definately run down and by far not the nicest place I have stayed. Beach is nice but not the crystal blue water you would be used to in varadero or cancun. Food was not great but there was always something to eat. Hamburgers by the pool were awesome. The hotel has a disco and it was awesome some nights and dead others. We had an awesome group so this was not an issue. Drinks are great. As strong as you want. Bartender will pour you a full glass of pure rum or tequila if you ask for it. The best thing about venezuala is that everything is rediculously cheap. An almost 3 hour cab ride one night came out to about 12$ Canadian. Bottle service in a club in Porlamar will run you less than 20 dollars drinks and ice included. Change your money at the hotel. While i was there the rate at the bank was 4 bolivars to one dollar, and 17 to 1 at the hotel. Another thing that was great about this hotel is that most of the tourists here are south american. Was awesome meeting new people from different cultures.

Room Tip: Convert your money at the hotel.... litterally ten times better than the rate you will get at any ba...

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Stayed: February 2013, travelled with friends

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Ask mtljoe about Dunes Hotel & Beach Resort

5 Thank mtljoe

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Normally, I enjoy giving detailed reviews. I am a well seasoned traveler and my expectations we not high on this trip. It's Venezuela, I wasn't expecting much at all however, I was so disgusted with this place I will just give you the basics.

You need to understand that it seems these Venezuelans don't care about their customers like Cuba or Mexico, they don't understand that travelers like us help their economy and things are just going to go downhill I suspect unless they improve their attitudes. Tipping made no difference whatsoever at this hotel.

We stayed in a normal room, not the premium and as we were checking in I even gave the gentleman at the counter $20 for a clean room! We were so appalled at the first room and requested a change immediately after which we were shown 6 rooms until we finally just gave up and settled on the least worse because there were no premium rooms available. Rooms had the following problems; mold trimmed baseboards, door adjoining to other rooms wouldn't lock, brown towels, corroded bathroom fixtures, next to no lighting, exposed wire from the wall behind my headboard, very uncomfortable bed, very old decor, incredibly slow wifi, the list goes on. Also, regardless of how much we tipped the housekeeping was also unacceptable.

The food was gross, old, and mostly frozen but, this is to be expected as the country has limitations on food which comes in by boat especially meat. Also, don't expect to get real juice, milk, fresh fruit or fish. Most of the time we were able to find one or two palette-able items so we just loaded up on that. Don't even get me started about the drinks with next to no alcohol in them. My best food experience was a coconut I found that had fallen off a tree by my room which I devoured.

The beach was ok and the walk down to the cove was ok if you can get past the smelly cesspool where I think the hotel dumps their used water, yucky... Walking up to the lighthouse isn't recommended due to the bandits that hide in the bushes only to come out and rob you. My saving grace were the two women who offered massages on the beach off to the right. The hotel offered massages too but, their masseuse was rude and said there was nothing available for the next two weeks.

You should also note that this hotel is very popular for all of the Venezuelan families from the mainland who come with all of their children who run around unattended. Also, all of the employees seem to be nice and friendly to them but, not to the tourists from other countries. Also, we were harassed about timeshares and by the same people over and over. I kept trying to be polite saying no thank you but, they persisted. To give you an idea after 6 days I broke down crying and I screamed at her "I see you everyday, and everyday you harass me, and every day I tell you I HATE this hotel, Please leave me alone!", people started clapping...

And finally, the cats... Look at my nickname, I love cats! But, this hotel is filled with feral cats and kittens and the staff seriously abuse them, like in front of us! I can't go into details because it was so depressing and disgusting. A waiter even told me what they do to them when they catch them...not good...

The only fun we had was going out with Steve and Marcella from Crusin n Style, they do tours on the island, and I wish I had met them on the first day to learn the ins and outs of the island and the people.

If you are just planning on sleeping there then this hotel may work for you . I'd rather stay at a non-inclusive, go to restaurants and buy my own liquor. An all around really horrible hotel, I could go on but, I see no point...

Room Tip: If you don't get a premium room don't go!!!

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Stayed: December 2013, travelled with friends

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Ask MeowMeowPurrPurr about Dunes Hotel & Beach Resort

8 Thank MeowMeowPurrPurr

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Also Known As:

Dunes Hotel And Beach Resort

Dunes Hotel Margarita

Dunes Resort All Inclusive Beach

Dunes Beach Resort

Dunes Hotel & Beach Resort Margarita Island, Venezuela

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