Except as provided in 225.12, a mailer may not deposit an Express Mail International item that requires a completed customs form into a collection box, Postal Service lobby drop, Automated Postal Center (APC) drop, or customer mailbox, or at a Postal Service dock or other unattended location.

In addition, these mailpieces are precluded from Pickup on Demand service under 225.2 and Carrier Pickup service under 225.3. Customers must present such items to an employee at a Post Office retail service counter. Customers who enter volume mailings paid with a permit imprint under 223.22 must enter such items through a business mail entry unit (BMEU) or, when authorized by the district BMEU manager, through a detached mail unit (DMU) at a mailer’s plant. The Postal Service will return improperly presented items to the sender for proper entry and acceptance.

Express Mail International items paid through an Express Mail corporate account (EMCA), or items that have the mailing label, customs form (including an electronic round stamp), and postage prepared and paid online through Click-N-Ship service on usps.com, the eBay integrated shipping solution, or an authorized PC Postage vendor Web site, may be deposited by one of the following methods:

A customer may not deposit an Express Mail International item weighing more than 13 ounces, bearing only postage stamps, and not requiring a customs declaration (see the applicable Individual Country Listing) into a collection box, Postal Service lobby drop, Automated Postal Center (APC) drop, or customer mailbox, or at a Postal Service dock or other unattended location. In addition, these mailpieces are precluded from Pickup on Demand service under 225.2 and Carrier Pickup service under 225.3. Customers must present such items to an employee at a Post Office retail service counter. The Postal Service will return improperly presented items to the sender for proper entry and acceptance.

Subject to the standards in 225.1, Pickup On Demand service is available for Express Mail International items. There is a single charge for Pickup On Demand service (see Notice 123, Price List), regardless of the number of items scheduled for pickup. A pickup can include any or all of the following items: