Overview

Use this interface to store contact information for your cPanel account and to set your contact preferences.

Important:

This interface only appears if your hosting provider enables either of the following features in WHM'sFeature Managerinterface (WHM >> Home >> Features >> Feature Manager).

The Contact Information feature.

The Update Notification Preferences feature.

Change your contact information

To change your contact information, perform the following steps:

Enter the desired contact information in the available text boxes.

Important:

We strongly recommend that you do not use an email address that your cPanel account owns. You may fail to receive messages when the server encounters problems. For example, if your mailbox exceeds its quota, you will not receive any new email, including notices.

To use the Reset Passwordfeature, you must set your contact email address.

This setting notifies you when someone logs in to your account. It is useful if you suspect that someone else has your account password.

Notes:

In order to use this setting, your system administrator or hosting provider must enable cPHulk in WHM'scPHulk Brute Force Protectioninterface (WHM >> Home >> Security Center >> cPHulk Brute Force Protection).

To resolve this issue, change your account password to a more secure password.

The system only sends a single notice in each 24-hour window for a specific username, service, and IP address combination.

The system will not send notices if the user logs in successfully through an IP address range or netblock from which a user previously successfully logged in. To enable these notices, select the next option.

Send login notifications, even when the user logs in from an IP address range or netblock that contains an IP address from which a user successfully logged in previously.

This setting notifies you whenever someone logs in to your account successfully through any IP address.

My preference for successful login notifications is disabled.

This setting notifies you if someone disabled the Someone logs in to my account setting.

An external account links to my account for authentication.

This setting notifies you when someone links your account to an external authentication provider.

My preference for external account link notifications is disabled.

This setting notifies you if someone disabled the An external account links to my account for authentication setting.

AutoSSL Notifications

Some settings are only available based on the notification level set by your hosting provider. For example, if your hosting provider disables the Notify the user for all AutoSSL events and normal successes user notification setting, this option is unavailable.

These settings are not available to Webmail users.

You can select one of the following settings in the AutoSSL Notifications section of the interface:

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