Administrator - Healthcare Services

We are currently looking for a full-time Administrator to join our newly formed Domiciliary Care Office in Cannock. We pride ourselves on providing the best care services to people in their own homes in line with regulations and care plans and we are looking for someone to join us in this exciting time of success and growth.

The main duties of the role will be:

Ensure all service user calls are reported in a timely manner

Identification of any late and or potentially missed service user calls

Maintain the database of service users who do not have a telephone or those who decline to allow Carers to use their telephone and the reason why they have decline to allow the use of the telephone

Bring to the attention of Care Coordinators, Care Team Manager and Service Manager Carers who do not follow the protocol of confirming the start and finish of a call.

Provide the Service Manager with reports as required

Set up new Carers on the ECM system including issuing PIN numbers

Participates in team meetings

Undertakes training as required

Promotes, respects and upholds the dignity of service users at all times

Participates in and actively supports activities that promotes the dignity of service users, their families and Carers

Provide general administration support to the Branch Office

Be responsible for their own health and safety and ensuring a safe working environment for colleagues

Undertakes any other duties in line with the objectives of the post.

This is a full-time position, with a fantastic company who promote within and encourage their staff to reach their full potential. Continuous training and support will be provided, and you will have a fantastic Senior Management Team to work alongside to grow the business and support your own career development.

If this position could be of interest to you, please send a CV of interest.