We support an open-source cloud-based EMR software for Canadian healthcare providers known as Juno EMR.

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Tuesday, 24 July 2018

To celebrate, we thought we’d show you a bit of what we do behind the scenes to keep your Juno EMR instances up and running at their highest capability.

First, a big thank you to everyone who took the time to respond to our previous feedback letter, as well as your patience with the Capterra review request. We had some fantastic responses and for each review, Capterra had made a donation to "Girls Who Code", an organization that is dedicated to helping teach girls the power of software and coding, helping them break into the tech industry, so thank you all for helping to get the good word out!

Hardware Upgrades

As you all know, we take our hosting and support services very seriously and do all we can to continue to provide the best service for Oscar McMaster possible.

This year we’ve begun updating all of our clients to Oscar 15 which is an ongoing process, there was a number of updates to the software that needed to be completed before we happy with what we could provide to our clients.

Oscar 15 is quite a bit more resource intensive than Oscar 12.1 so one of the solutions we've implemented to keep your servers running as quickly as possible was to replace all of our server hard drives with Solid State Drives, which are capable of exponentially faster load and access times than traditional hard drives. This means there will be no bottleneck when accessing your server under heavy usage.

This of course was done at no additional cost to yourselves, as all hardware is part and parcel of our hosting services.

Software Upgrades

Some of our clients at larger clinics who require heavy schedule use in Oscar 15 were experiencing some slowdown when loading Oscar's native scheduling.

Our programmers had investigated and have spent several weeks refactoring all of the backend coding behind how the schedule works, removing a huge amount of unnecessary bloat and optimizing for all situations.

The result of this update was that the schedule loading time was vastly improved for all clients, with the large clinics/heavy users experiencing up to a 500 percent improvement in their load times!

User Experience Upgrade

One of the major updates that we have launched is eform versioning.

This functionality will be automatically present on all newly created eforms, however, if you have some old favourite eforms, you’re able to add versioning to them as simple as going to your eform library, editing the eform and selecting the appropriate checkbox.

You will have two flavours of versioning, the first “Show only latest revision of eform template” will only ever save a single link to the echart regardless of editing the existing form or selecting and saving a new form.

The second option “Show only latest revision of eform instance” will only save one copy of a form if it’s edited and changes are made, but if you start a fresh copy of the form, it will display a new link for the new form as well.

An example would be if a lab requisition was created and saved, but a checkbox was missed, you would be able to edit the same form, make the changes and only the latest version will be shown in the echart. The next time the patient is seen and a new lab request is filled out, both the previous visit, and the new visit will have an independent eform link.

Regardless of which option you use for your eform, you will still be able to view previous revisions of each eform in the eform page and the “eform revisions” option.

As always, if you have any questions or feedback, we're always happy to hear from you.