I'm guessing it's got a snafu of some kind. I've misplaced the handbook at the moment, not that it would do me much good. The machine hasn't seen much use although it's probably a couple of years old. Any ideas anyone? what do I do with it and what's likely wrong with it?

According to dyson, which isnt much help, it could be battery - motor or the electronics - which is just about everything inside and out.Not seen this fault myself as yet. much easier to diagnose if you had a different battery etc.

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If it was assembled it can be disassembled - if we can't repair it then it probably isn't worth repairing !