Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...David Pawson

Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth...Richard Preuth

Thanks for the prompt delivery of our dwasher hose. It was a pleasure to do business with you.
Regards,
Jean-Marc Bechard...Jean-Marc Bechard

Thanks for great and timely service. In the words of the great Arnie "ILL BE BACK".
Francis A...Franks Kitchens FK Design

Item received with thanks.
A very prompt service, many thanks....A D Weatherley

Excellent customer service all round and prompt delivery!...A Gill

Excellent service with delivery on the date promised. Great communication at all times.
Only gripe I have is that with buying Armitage Shanks products I would have expected that they would have the company name embossed on them as in the past. To me Armitage Shanks is a quality product, the reason I bought them in the first place and I have also written to them to that effect with feedback.
Many thanks
Terry
...Terence Checketts

Very pleased with your service and clear and easily understood web site. Many thanks for a smooth well informed transaction. ...Rod Southern