1. Who is received at Ewa'a Shelters?According to the general policy of Ewa'a shelters and their sphere of competence, our target groups are only male, female and children victims of human trafficking.

2. What happens to the victims after receiving the necessary treatment and care in Ewa’a Shelters?After promoting awareness, rebuilding the victim’s psychological health and ensuring their safety, and after a period of rehabilitation and training, Ewa'a Shelters co-ordinates with the concerned authorities in the individual’s home country and takes legal procedures to safely transport them back home. The Shelters continues this co-ordination to ensure the victim arrives safely and is transferred to an institution which specialises in taking care of human trafficking victims so that rehabilitation continues and victims fail to again fall into traffickers’ nets.

3. How do victims join the shelters? Can they go directly to the shelters?When receiving victims, the shelters abide by specific procedures which does not allow for anyone to join directly. Victims are often received from places of worship that register victims who turn to them. They are also transferred from police stations, after conducting initial investigations, from embassies, the UAE Red Crescent, hospitals, similar centres, via the hot line, or concerned authorities.

4. How do the shelters distinguish human trafficking victims from other victims of violence and other violations? Before receiving the victim, the shelters study the case, in co-ordination with specialised authorities, according to specific physical, psychological, social and legal standards. The shelters scientifically and systematically verify that the case falls under the human trafficking category and that the victim deserves to join the shelter and receive the necessary care.

5. How can I help the shelters in their humanitarian mission?There are many ways you can help in fighting human trafficking. The simplest way is to talk about this issue and to bring it forward into private and public discussions and social internet forums to raise awareness of it. If you know of, or suspect you know, a case of human trafficking, please call the hotline 800SAVE or call the police and report the case immediately.

6. What should I do if I'm a victim? How can I escape the criminals and join the shelters?Never hesitate to go to the nearest police station at the earliest opportunity. You have to take this step in secret, and don't take anyone into your confidence. Then be sure that no one will hurt you, and your escape will be the beginning of a newly built life. Do not pay attention to their threats to kill you or harm your family; because these threats are intimidation used by criminals to frighten victims.