Online Support

We have the best on-site, remote and telephone support available. That’s what made us the most successful Sage 300 ERP partner in Atlantic Canada. Our remote support always available, interactively via the internet. Within minutes of your call, we will join you on your desktop via secure high speed internet and support you remotely. Our clients appreciate how fast they can get help.

Via LogMeIn

Our online support system allows us to provide you the technical support where and when you need it — ASAP, at your desktop. That’s why at HBM we use LogMeIn to drive our virtual on-site support via web-based screen sharing.This utility allows us to safely and securely access your desktop, via the internet, to help you get your technical support issue resolved promptly and efficiently. To connect to our online support, first call us at (902) 835-9611, ext. 1 to receive your login information. Then follow this link to our Support Portal:

Enter your 6-digit PIN code:

Via TeamViewer

We also often use TeamViewer for remote support. Follow this Teamviewer link if you have been instructed to do so by one of our technicians.