Jobs Team Leader Domestic Outbound Bpo Chennai | Job Offers | Careesmahttps://www.careesma.in/jobs?q=team+leader+domestic+outbound+bpo+chennaijobs, job offers - Search jobs in India - Careesmaen-in2010-2018 Careesma. All rights reserved.Sun, 18 Mar 2018 14:00:03 +053015TEAM LEADER /ASM / MANAGER - TELE SALES TEAM HANDLING- Teynampet / Kottivakkam -chennai. Immediate (Tamil Nadu)https://www.careesma.in/jobs/team-leader-asm-manager-tele-sales-team-handling-teynampet-kottivakkam-chennai-immediate/chennai/2312352Newstar leisure concept pvt. ltd - Date posted: 18 Mar 2018<br/>
The JOB AD is posted DIRECTLY BY THE COMPANY DIRECT EMPLOYMENT WITH THE COMPANY
TEAM LEADER/ ASSISTANT MANAGER /MANAGER - To handle Outbound Telesales Team- Branch
Location – Office – Teynampet & Office Behind - IGP Bus stop, Kottivakkam, Chennai.
TEAM LEADER/ ASSISTANT MANAGER /MANAGER – Languages- Tamil /English – 3 nos
TEAM LEADER/ ASSISTANT MANAGER /MANAGER – Languages- Malayalam /English – 1no
Product- Sales of Membership Card – Loyalty Card for 5 Star Hotel in chennai .
Note- Must have to join within 1wwek upon selection .
FOR TL/ASM/MG
Salary – Monthly Take Home – Rs.20000/- to Rs.35000/-
Office – Work Time – 9.30am to 6.30pm, Sunday Week off.
Domestic Work Process only -
Candidate – Must be an Graduate, Very strong in English Communication, Very Strong in Tamil / or / Malayalam and English Language.
Passion for sales and achieving Targets.
Very strong in negotiation skills , Customer Service and Complaints handling.
Must have handled an outbound Tele Sales Team independently for Minimum of 3 years.
Must have to join immediately.
JOB Description
Description : -
1. Overall In-charge of the Program with direct responsibility of Sales Targets, Cost Control, Program Profitability, Team Management, Member Support & Service, Client Management (Restricted to Management Level)and Quality control.
2. Familiarization and knowledge of all membership products of the company . Ensuring that the teams are adequately trained on processes and the same are followed diligently.
3. Setting and Meeting performance targets for efficiency, sales, quality and staff retention. Monitoring of Sales from different channels and ensuring that all channels are used in addition to Tele Marketing.
4. Planning and developing staff recruitment, orientation, induction, training and mentoring. Communicating.
5. Accountable for selling hotel memberships ( Loyalty Program), achieving assigned targets and drawing innovative selling strategy/mechanisms to help reach agreed goals .
To plan and carry out Telesales Activities, Member Management and Reporting so as to develop and maintain sales levels of the Program as per agreed Business Plans and Policies of the Company
The JOB AD is posted DIRECTLY BY THE COMPANYDIRECT EMPLOYMENT WITH THE COMPANY Must have to join immediately .Interested Candidates can send Their CV or can Call directly or Can come down directly. ( Main office address for interview )
Newstar Leisure Concept Pvt. Ltd
M. Ganesh , Senior Manager – HR & Administration,
No-571/2, G-A, DMS Bus stop, Behind Planet Grande Hotel,
Ground Floor, Anna Salai | Teynampet | Chennai – 600018
Our Kottivakkam Office address – ( upon selection will be posted in the below branch office address)
Newstar Leisure Concept Pvt. Ltd
No-144/7, Turyaa Elite, Turyaa 5star hotel,
Rajiv Gandhi Salai (OMR), Kottivakkam , Chennai - 600041, TN
...Sun, 18 Mar 2018 14:00:03 +0530https://www.careesma.in/jobs/team-leader-asm-manager-tele-sales-team-handling-teynampet-kottivakkam-chennai-immediate/chennai/2312352Voice/Non Voice Process-inbound/outbound in Day Shift (Tamil Nadu)https://www.careesma.in/jobs/voice-non-voice-process-inbound-outbound-in-day-shift/chennai/2340403Hexaintech IT Solutions - Date posted: 16 Mar 2018<br/>Dear Candidate,
Greetings from Hexaintech IT Solutions !!!!!!!!!
We have an urgent requirement for Voice Process.
Job Profile
1. Handling Customer Services related calls
2. Resolving customer complaints
3. Handling Welcome Calling, Retention Calling, etc.
4. Inbound/ Outbound Sales Process
5. To maintain customer data & update the Team Leader
Freshers and Experienced are welcome
Desired Candidate Profile:
Female
Qualification:- Intermediate or Graduation
Experience:- 0 - 5 Year
Salary:- Up to 20000 CTC (Base on the experience)
Attractive performance Incentives
Shifts:- Day shift
Good communication skill in Tamil & English
Walk in Date: Monday to Friday
Time : 11.00Am to 5.00Pm
...Fri, 16 Mar 2018 15:00:02 +0530https://www.careesma.in/jobs/voice-non-voice-process-inbound-outbound-in-day-shift/chennai/2340403MANAGER/TEAM LEADER- TELE SALES TEAM HANDLING (CHENNAI- Salary Rs.25000/- to Rs.35000/-) (Tamil Nadu)https://www.careesma.in/jobs/manager-team-leader-tele-sales-team-handling-chennai-salary-rs-25000-to-rs-35000/chennai/2337247Newstar leisure concept pvt. ltd - Date posted: 16 Mar 2018<br/>The JOB AD IS POSTED DIRECTLY BY THE COMPANY ,
DIRECT EMPLOYMENT WITH THE COMPANY - Must have to join immediately.
TL/ ASM/ MG- Tele Sales team Handling (Chennai ) (Immediate Position ) Call- HR
Vacant Position – TL / ASM/ MG
Location - Kottivakkam- IGP (Tamil/English) .
DMS- Teynampet (Tamil /English & Malayalam/English) ,
Mylapore (Tamil/English).
Candidate – Must be an Graduate, Very strong in English Communication, Very Strong in Tamil Language and also in Malayalam Language . Passion for sales and achieving Targets. Expert in MIS Reports . Very strong in negotiation skills , customer service and complaints handling.
Must have handled an outbound Tele Sales Team independently for Minimum of 3 years.
Description : -
1. Overall In-charge of the Program with direct responsibility of Sales Targets, Cost Control, Program Profitability, Team Management, Member Support & Service, Client Management (Restricted to Management Level)and Quality control.
2. Familiarization and knowledge of all membership products of the company . Ensuring that the teams are adequately trained on processes and the same are followed diligently.
3. Setting and Meeting performance targets for efficiency, sales, quality and staff retention. Monitoring of Sales from different channels and ensuring that all channels are used in addition to Tele Marketing.
4. Planning and developing staff recruitment, orientation, induction, training and mentoring. Communicating.
5. Accountable for selling hotel memberships ( Loyalty Program), achieving assigned targets and drawing innovative selling strategy/mechanisms to help reach agreed goals .
To plan and carry out Telesales Activities, Member Management and Reporting so as to develop and maintain sales levels of the Program as per agreed Business Plans and Policies of the Company
Salary –Monthly Take Home – Rs.20000/- to Rs.35000/-.- upon selection
Office – work time – 9.30am to 6.30pm, Sunday Week off.
The JOB AD is posted DIRECTLY BY THE COMPANY
DIRECT EMPLOYMENT WITH THE COMPANY
Must have to join immediately.
Interested Candidates can send Their CV or can Call directly or Can come down directly for interview
The Office Address for interview - INTERESTED CANDIDATES CAN COME FOR DIRECT INTERVIEW
Newstar Leisure Concept Pvt. Ltd
M. Ganesh , Senior Manager – HR & Administration,
No-571/2, G-A, Ground Floor,
DMS Bus stop, Behind Planet Grande hotel - inside road,
Anna Salai | Teynampet | Chennai - 600018.
CALL - nine eight four zero four eight six six eight four...Fri, 16 Mar 2018 12:00:03 +0530https://www.careesma.in/jobs/manager-team-leader-tele-sales-team-handling-chennai-salary-rs-25000-to-rs-35000/chennai/2337247Team Leader-Outbound Sales (Tamil Nadu)https://www.careesma.in/jobs/team-leader-outbound-sales/chennai/2343915CholaMS General Insurance Company Ltd - Date posted: 09 Mar 2018<br/>Candidate should have good experience in team handling
Candidate should have good experience in sales & to handle the escalated sales calls
Have a passion to achieve the targets through team.
Should be energetic & also be a good team player.
Should coordinate with the Manager & collect the sales database from dump for MIS & submit the MIS report to HO.
NOTE : Male candidates are most preferable, Hindi is mandatory also immediate joiners are most preferable.If candidate from Insurance background it is an added value.
Walk in : Kindly bring all your Education, Employment & ID, Address proof related documents....Fri, 09 Mar 2018 13:14:10 +0530https://www.careesma.in/jobs/team-leader-outbound-sales/chennai/2343915Team Leader -Outbound Sales (Tamil Nadu)https://www.careesma.in/jobs/team-leader-outbound-sales/chennai/2343850CholaMS General Insurance Company Ltd - Date posted: 09 Mar 2018<br/>Candidate should have good experience in team handling
Candidate should have good experience in sales & to handle the escalated sales calls
Have a passion to achieve the targets through team.
Should be energetic & also be a good team player.
Should coordinate with the Manager & collect the sales database from dump for MIS & submit the MIS report to HO.
NOTE : Male candidates are most preferable, Hindi is mandatory also immediate joiners are most preferable.If candidate from Insurance background, then it is added value.
...Fri, 09 Mar 2018 13:01:19 +0530https://www.careesma.in/jobs/team-leader-outbound-sales/chennai/2343850Team Leader - BPO (Tamil Nadu)https://www.careesma.in/jobs/team-leader-bpo/chennai/2343026Bankbazaar - Date posted: 08 Mar 2018<br/>Job Description
Team Lead - Customer Service
Location - Chennai
Shift - Day Shift
Process - Domestic Voice Process
What You'll Do?
- Manages performance and behavior of CRO's through effective meetings, coaching, and mentorship.
- Managing 100% compliance, process adherence and Team Targets
- Ensures that Associates have a clear understanding of the performance and behavior criteria and how it impacts site performance and the overall Seller experience.
- Strategize workforce management to execute daily staffing plans, identifies and reports significant volume and capacity changes, making just-in-time adjustments to ensure staffing requirements are met to achieve service levels goals.
- Manages schedules, monitors adherence, time-off planning, and attendance
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
Who You Need To Be?
- 1 - 2 years of team handling experience
- Strong interpersonal and communication skills with the ability to communicate effectively
- Demonstrates ability to analyze data, using the data to drive decision making
- Easily approachable, cooperative, and a team player, easily gains the trust and support of Associates and peers
- Demonstrates effective, clear and professional written and oral communication
- Strong prioritization and time management skills, with a high degree of flexibility
- Ability to embrace constant change with flexibility and good grace
- Demonstrate appropriate sense of urgency and adaptability in response to changing business needs...Thu, 08 Mar 2018 15:08:24 +0530https://www.careesma.in/jobs/team-leader-bpo/chennai/2343026Mutual Funds - Team Leader (Tamil Nadu)https://www.careesma.in/jobs/mutual-funds-team-leader/chennai/2343023Bankbazaar - Date posted: 08 Mar 2018<br/>Job Description
Team Lead - Customer Service
Location - Chennai
Shift - Day Shift
Process - Domestic Voice Process - Mutual Funds
What You'll Do?
- Manages performance and behavior of CRO's through effective meetings, coaching, and mentorship.
- Managing 100% compliance, process adherence and Team Targets
- Ensures that Associates have a clear understanding of the performance and behavior criteria and how it impacts site performance and the overall Seller experience.
- Strategize workforce management to execute daily staffing plans, identifies and reports significant volume and capacity changes, making just-in-time adjustments to ensure staffing requirements are met to achieve service levels goals.
- Manages schedules, monitors adherence, time-off planning, and attendance
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
Who You Need To Be?
- 1 - 2 years of team handling experience
- Strong interpersonal and communication skills with the ability to communicate effectively
- Demonstrates ability to analyze data, using the data to drive decision making
- Easily approachable, cooperative, and a team player, easily gains the trust and support of Associates and peers
- Demonstrates effective, clear and professional written and oral communication
- Strong prioritization and time management skills, with a high degree of flexibility
- Ability to embrace constant change with flexibility and good grace
- Demonstrate appropriate sense of urgency and adaptability in response to changing business needs...Thu, 08 Mar 2018 15:07:47 +0530https://www.careesma.in/jobs/mutual-funds-team-leader/chennai/2343023Quality Analyst - BPO Customer Service (Tamil Nadu)https://www.careesma.in/jobs/quality-analyst-bpo-customer-service/chennai/2343021Bankbazaar - Date posted: 08 Mar 2018<br/>Role: Quality Analyst
Location: Chennai
Process: Domestic - Voice Process
Shift: Day Shift
Roles and Responsibilities:
> QA should audit the calls of the team assigned to them.
> QA should complete the daily audit targets assigned to them.
> 100% of all agents under their purview to be covered.
> QA should document feedback for all calls by EOD to the respective Team Leaders, AMs & process owners.
> Should be part of weekly internal calibration sessions where variance percentage should be + or 5%.
> Should conduct coaching sessions and huddles as and when required.
> Highlight appreciation calls as and when the same is identified.
> Identify process gaps during the course of audits and raise necessary requests to close the same.
> Share the daily / weekly / monthly audit reports across CS as per requirement.
Skill Required:
> Good Time management skills.
> Professional customer service skills & a positive attitude.
> Linear and logical troubleshooting skills.
> Excellent listening skills.
> Proven coaching skills.
> Good verbal and written communication skills in English and working knowledge of Hindi.
> Flexibility in taking up challenges.
> Proven quality management skills....Thu, 08 Mar 2018 15:06:59 +0530https://www.careesma.in/jobs/quality-analyst-bpo-customer-service/chennai/2343021Team Leader for Outbound Sales (Tamil Nadu)https://www.careesma.in/jobs/team-leader-for-outbound-sales/chennai/2330978CholaMS General Insurance Company Ltd - Date posted: 22 Feb 2018<br/>Candidate should have good experience in team handling
Candidate should have good experience in sales & to handle the escalated sales calls
Have a passion to achieve the targets through team.
Should be energetic & also be a good team player.
Should coordinate with the Manager & collect the sales database from dump for MIS & submit the MIS report to HO.
...Thu, 22 Feb 2018 11:34:01 +0530https://www.careesma.in/jobs/team-leader-for-outbound-sales/chennai/2330978Team Leader for Outbound Sales (Tamil Nadu)https://www.careesma.in/jobs/team-leader-for-outbound-sales/chennai/2330917CholaMS General Insurance Company Ltd - Date posted: 22 Feb 2018<br/>Candidate should have good experience in team handling
Candidate should have good experience in sales & to handle the escalated sales calls
Have a passion to achieve the targets through team.
Should be energetic & also be a good team player.
Should coordinate with the Manager & collect the sales database from dump for MIS & submit the MIS report to HO.
...Thu, 22 Feb 2018 11:15:06 +0530https://www.careesma.in/jobs/team-leader-for-outbound-sales/chennai/2330917EU VAT Compliance Officer (Tamil Nadu)https://www.careesma.in/jobs/eu-vat-compliance-officer/chennai/2323784Allegis Group - Date posted: 14 Feb 2018<br/>Identification of Data Source and Establish Contact:
Identify the system / team that will aid in providing the back-up data for the transaction;
Establish contact with the systems team to drill down to transactions data; in order to Support compliance activities
Validation and Analysis for specific system feeders:
Validate the System Feeders and Manual Feeder in the General Ledger Accounts
Collection the relevant Invoices, Purchase Orders, etc. and identifies the reason for the variance. This analysis involves validation and verification of the data received or pulled from EU systems. Primarily need to be familiar with Systems used in Europe
Supervise the following activities:
Download or Collect the reports for each system feeder and match with the GL transaction for the Balance sheet accounts. Collect all the relevant workings and back up documentations for the manual entries processed in all the Balance sheet accounts
Return Preparation:
Download PSGL (PeopleSoft General Ledger) or EVAT query for the entity wise GL accounts for a month. Use the given 'Return Template' (Already available with the team) and plot the PSGL transactions based on their nature (Domestic, Foreign, ATX-Acquisition tax & RCX-Reverse Charges) in the appropriate specified columns in the template. The template will reflect the net effect (Payable/Receivable) for the current months transactions. Reconcile the data between Craiova & Valencia reports with Receivables report and payables report. Keep track on incorrect invoices and follow up on invoice correction.
Follow Ups:
Regular follow-up with working level Subject Matter Expertise - Clarifications & Status updates. Follow-up for unclaimed invoices.
Supervise the following:
Other follow-ups - Data Collections, Follow-up with Quipsound - Return related queries
Own Workflow communications and follow-ups
Handle TMF Queries
This function demands extensive usage and innovative application of MS-Excel package along with a strong hold on basic fundamentals in Accounting.
Additional non-routine tasks include preparation of metrics data on demand, identifying process improvements and extensive follow-up with working level SMEs, Reconciliation team and system team for clarification/status update.
Maintain and store workings/analysis file as per Global Information Standards. Support by providing data and explanation in case of Internal and external audit
Metrics Preparation
Management Metrics (GBS) Monthly
Monthly Operations Review OTC EU Management Metrics Monthly
Support Activities
Support MCRP testing by providing samples and also as Tester
Support GAO & other Internal and External Audits (including audit by Tax Authorities)
Scope
Europe
Complexity
Extensive application of accounting techniques and advanced functions in excel like vlookup, pivot tables, subtotals and multitasking. This position involves extensive interactions with overseas customers. Thus, understanding and getting adapted to a different accent in English is required.
Relationship Management
Direct reporting to LL6
Regular interactions with OTC EU Senior Leaders...Wed, 14 Feb 2018 14:56:01 +0530https://www.careesma.in/jobs/eu-vat-compliance-officer/chennai/2323784Team Leader Customer Service (Tamil Nadu)https://www.careesma.in/jobs/team-leader-customer-service/chennai/2319102Bankbazaar - Date posted: 09 Feb 2018<br/>Job Description
Team Lead - Customer Service
Location - Bangalore
Shift - Day Shift
Process - Domestic Voice Process
What You'll Do?
- Manages performance and behavior of CRO's through effective meetings, coaching, and mentorship.
- Managing 100% compliance, process adherence and Team Targets
- Ensures that Associates have a clear understanding of the performance and behavior criteria and how it impacts site performance and the overall Seller experience.
- Strategize workforce management to execute daily staffing plans, identifies and reports significant volume and capacity changes, making just-in-time adjustments to ensure staffing requirements are met to achieve service levels goals.
- Manages schedules, monitors adherence, time-off planning, and attendance
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
Who You Need To Be?
- 1 - 2 years of team handling experience
- Strong interpersonal and communication skills with the ability to communicate effectively
- Demonstrates ability to analyze data, using the data to drive decision making
- Easily approachable, cooperative, and a team player, easily gains the trust and support of Associates and peers
- Demonstrates effective, clear and professional written and oral communication
- Strong prioritization and time management skills, with a high degree of flexibility
- Ability to embrace constant change with flexibility and good grace
- Demonstrate appropriate sense of urgency and adaptability in response to changing business needs...Fri, 09 Feb 2018 12:01:22 +0530https://www.careesma.in/jobs/team-leader-customer-service/chennai/2319102Women Leader VP role for J2ee with Payment (Tamil Nadu)https://www.careesma.in/jobs/women-leader-vp-role-for-j2ee-with-payment/chennai/2267275Live Connections - Date posted: 03 Feb 2018<br/>Greetings from live Connections !!!!!!
We have an opening for VP role with J2ee with banking payments with banking captive for Hyderabad/ Chennai location with stakeholder expereince
Team size - 30 to 40
Experience - 15 to 20 yrs ( Female only with banking payments domain is must )
CTC upto - 40
Strong experience with delivery of Application Development for applications in Global Banking and Markets
15+ years of experience in software development and support
Strong experience in managing application and maintenance portfolios for Commercial / Corporate Banking space
Good exposure to Global Payments Business US Domestic payments, International Payments, other regional payments (APAC, EMEA, LATAM)
Mandatory experience in Java/J2EE
Has a good level of understanding about DevOps, Dev QA and ITIL processes
Has managed teams of size greater than 50
Has experience managing delivery of vendor teams
Have strong communication skills both verbal and written
Strong analytical skills
A proactive approach to problem solving and thinking innovatively...Sat, 03 Feb 2018 13:07:57 +0530https://www.careesma.in/jobs/women-leader-vp-role-for-j2ee-with-payment/chennai/2267275