While surrounded by the best attractions Midtown Houston has to offer, your new apartment home is also a getaway from it all. Set conveniently on Chenevert Street in Midtown Houston, Midtown Grove provides the perfect entry into city living and all it has to offer

They spruced up the exterior by pressure washing everything including the fence so it looks new. They are upgrading the interior lighting as well as the kitchen sinks and getting rid of the builder grade items so it looks like a luxury complex that I could show off when I invite my friends. I hear that they will be upgrading to high efficient LED lighting not only to reduce energy use and be more "Green " but it will improve security.

Brooke Roberts
August 28, 2013

Rated 1 / 5 stars

“Keep looking...”

First of all, the building is not made well. Although it is new, the entire building is very cheap and it shows. Ex: The walls of the unit below ours were constantly leaking from the rain or leaky pipes and repair men had to enter our unit on several occasions to make repairs for the unit below us. But the worst part is, on a few occasions, they did so WITHOUT getting our permission first! We would get a call from the property management letting us know they had already entered but not asking for our permission. They would even move our bedroom furniture around and not place it back where it was! We would come home from work and our apartment would be destroyed!

Secondly, there were always issues with the water and power. The wind could blow hard and the power would go out. And the water would shut off weekly like clockwork. Usually every Sunday morning. Luckily I work at a gym and could shower there before my shift but I felt bad for everyone else who had plans on Sundays because bathing wasn't an option for at least 4 hours.

Thirdly is the location. Yes it is convenient, but it is a HORRIBLE and at times DANGEROUS part of town! There are always homeless people walking the lot in front of the apartment complex. I couldn't even walk my dogs 100 yards from the gate without seeing used needles and syringes thrown down on the sidewalk. It was awful.

Lastly and most importantly is the poor/shady management staff. I'll start with the lease. We signed a lease during a promotion they were running that stated, "Sign a 13 Month Lease and Get 2 Months for FREE!" So we took advantage of this. Upon signing the lease we were told that this would be our first month and our last month. So we didn't pay a first month's lease which really helped with the new deposits and opening of all our utility accounts. However, when it was time to move out, the property manager couldn't seem to find that last free month in our lease. We argued over it for a week or so before we finally found a hand written note in our folder that stated the promo. So she finally, yet reluctantly, gave us our last month for free. But she somehow found extra fees to add to it so we actually wound up paying $700 for our last month.

Also, when you are signing, they don't tell you that EVERYTHING costs extra. Like parking, garbage, water, dogs, and several other "hidden fees". It's very frustrating because it is simply poor communication on their part.

Finally, 30 days after we moved out we received a voice mail from the property manager informing us that we owed $400 for new carpets! That's after she kept our ENTIRE $600 deposit! So a total of $1,000 for new carpets??? Seems like a bit much. Although I had requested for her to have them cleaned professionally and charge us, she said they needed replacing completely. They didn't but whatever. So I told her I would pay it. Then about 10 days later, she added another $200 charge for some damage to a cabinet door. I argued that she couldn't keep adding charges months after we have moved out. She agreed and had her repair man fix the door. Then apx 60 days after we moved out she contacted us again with an additional charge for the microwave door! She said it was damaged and the whole microwave had to be replaced! This is a complete lie, the door was perfect when we left.

This is the most unprofessional property management company I have ever done business with. If I can give anyone one piece of advice, DO NOT LIVE HERE!!!

Great part of town - fairly new, moderately priced apartments which are close to 288 (easy to get into town) and next to Hermann Park (great for a walk/run). I lived here for a year and highly recommend the area.