How do I make a complaint about a provider?If you have any questions about a provider please call Early Childhood Division at 703.746.KIDS (5437). Each approved provider is assigned a Child Care Specialist you can contact. Anyone may report suspected cases of child abuse or neglect to Child Protective Services by calling 703.746.5800 or 1.800.552.7096.

When do I need a Special Use Permit or a State License?In the City of Alexandria to care for more than 6 children you must have an Assistant, a State License (call 703.934.1505 for information) and a Special Use Permit (call 703.746.4200 for information).

What are the benefits of becoming an approved provider?An approved provider can be paid directly by the City to care for those children whose care the City sponsors. Approved providers are listed on the online Approved Child Care Providers List used by parents who contact the Early Childhood Division looking for child care resources.