Wazee Digital Knowledge Base

What internet browsers are supported?

Google Chrome

Note: Releases prior to Chrome version 62 disable the plugin support (NPAPI). NPAPI support is a requirement for use in Wazee Digital Core and Commerce application's fulfillment services when using the MyDownloads (using Aspera) option to accelerate file transfer.

Mozilla Firefox

Note: Releases prior to Firefox version 52 disable the plugin support (NPAPI). NPAPI support is a requirement for use in Wazee Digital Core and Commerce application's fulfillment services when using the MyDownloads (using Aspera) option to accelerate file transfer.

Safari

Currently Known Issues: Core's Simple Player - known issues with Apple’s Flash Video support means that video cannot currently be streamed via the Simple Player. This also means that basic non-frame accurate bin clip creation cannot currently be done using this browser.

Suggestion: We will notify all users when a fix is available for this issue. In the meantime, we recommend the use of Google Chrome which support this feature.

General Note

Due to the high level of effort required to develop, test and support Core for each individual browser currently available, we only support the most popular browsers. Wazee Digital recognizes that some users may choose to use another browser, however, we cannot guarantee a problem-free Core experience nor do we offer user support to for browsers/versions not listed above.