I have just installed two new Hewlett Packard printer cartridges and have aligned my printer as instructed.
I have printed off the document I need and there ae faint background lnes behind the print.
I am legally blind and I called Hewlett Packard and they won't help me unless I pay. Can you help me?

Depending on your version of printer there should also be an option to clean the print cartridge. It is usually listed in the same place as the option to align the cartridge. I would suggest trying the clean process once or twice and see if that helps.

Ill be able to give you more precise instructions if you can get me the model of your printer.

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This model printer may only let you use genuine printer cartridges. If you try to refill these ink cartridges it
will not work because the cartridges have an embedded chip in the
cartridge that detects the empty cartridge even though it has been refilled.
This means you need to purchase and install genuine printer
cartridges.