Expand Domains and click the Manage DNS button for the domain you want to modify.

The DNS Manager page will open with information regarding the existing DNS records.

Scroll down to the Records section and identify the Add button to add a DNS record

Select MX record from the Type drop-down menu.

In the Host field, enter "@" to denote the default domain for email delivery.

In the Points to field, enter mx1.servermx.com

In Priority field, select 10

Click "Save"

Click Add again to add another MX record with value mx1backup.servermx.com under Points to and set Priority to 20.

Ensure that you have deleted all the MX records related to your previous email provider. Any other existing MX record will conflict with servermx mail, affect email delivery and result in permanent loss of emails delivered.

he MX records that should be returned should be

Name/Host

Name/MX Records

Priority

TTL

@

mx1.servermx.com

10

3600

@

mx1backup.servermx.com

20

3600

DNS propagation sometimes takes several hours and because of that your MX records can't be used immediately upon submitting your changes.

(*) It is mandatory to use the priorities (10 and 20) as in the previous table, backup mx doesn't work when the priority is wrong.