Thailand launches hot lines for foreigners

In a bid to make lives in Thailand trouble-free for foreigners, the
Office of the Prime Minister has launched two hotlines to handle
international tourists' and residents' complaints.

According to
Minister and Permanent Secretary of the Office of the Prime Minister
M.L. Panadda Diskul, the hotlines are the latest effort of the
government and the National Council for Peace and Order to extend
assistance to foreigners living in and visiting the kingdom.

Several
agencies already have their own units tasked with facilitating and
helping people from foreign countries. However, the fact that these
agencies work independently has led to their having to do duplicate
jobs. The Office of the Prime Minister has, therefore, decided to launch
special hot lines 1155 and 1111 to receive and follow up on the
complaints of foreigners in Thailand, said M.L. Panadda.

Those wanting to notify police of emergency cases may call the Tourist Police Division’s hot line 1155.

The
government’s hot line 1111, which is linked to different state and
independent agencies, will be responsible for general complaints.
Interpreters will be on hand to facilitate callers.