I am a virgin to the auction experience. When I walked into the warehouse, at first I was overwhelmed with how much stuff was there. It was huge!! But Jesse at the front desk greeted me w a warm smile and made me feel so comfortable. He explained everything to me and totally set my nerves at ease. I handed my invoice to a gentleman Jesse had directed me to and had my belonging in a matter of minutes. My God they are fast! They even loaded the larger heavier things into my truck!! These guys really have the system down and you can tell they all work so well together. Everyone was so kind and joyful and helpful. I honestly can’t wait to go back!