The Franklin Police Department in Tenn. have released a music video informing the public of the correct number to call for non-emergency situations. Officer Jeff Carson, the lead singer in the video, is a six-year veteran of the department and a former recording artist.

In this week's update, Dave Smith talks about several LODDs that were caused by heart attacks in the past weeks, the hostage crisis in which 4 firefighters were held captive, and a stabbing rampage at a Texas community college that left 14 students wounded.

From terrorist attacks to natural disasters it is incumbent upon local law enforcers to be prepared for a critical incident at any time. In this segment, Barb Harris outlines a response plan for emergencies.