Job Description

Today is the best time to start an amazing journey with us! Be an American Express Team Leader!

THE TEAM

American Express Global Commercial Payments (GCP) is the leading provider of payments for businesses of all sizes globally.

The Small and Medium Enterprise (SME) Team is a key part of GCP and manages relationships with Small Business clients in Australia, acquiring business owners with products and services to help them to manage and expand their businesses, so they in turn can change the world for the better.

Successful colleagues in this division are leaders in the marketplace, managing the end to end sales process and passionate about providing a premium level of service to business owners.

THE ROLE:

Lead and develop a high performing team of direct reports (10) to connect with and grow new clients, using their in-depth knowledge and understanding of American Express value proposition, products and services;

Sales Planning – manage workforce planning to meet KPI;

Set team and individual targets and build a robust plan to deliver the business results;

Aggressively manage sales productivity ;

Partner with Marketing Manager SBS to align goals and ensure effective collaboration between the two teams;

Manage continuous improvement initiatives through fully engaging in the Performance Management and Development Planning Process with a clear focus on employee engagement while motivating and engaging individual team members to exceed goals;

Fosters relationships with global, regional and /or local counterparts and collaborates with support to drive profitable growth, overcome obstacles and support business objectives;

Develop performance reports and analysis to track team productivity and sales outcomes;

CRM – fully leverage Salesforce.com as the platform to manage all opportunities and reporting

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Qualifications

Previous experience leading a team to meet KPI (preferred)

Background in outbound B2B sales/account management (preferred)

Ability to provide exceptional standards of client relationship building, can work productively and are client focused

Consistent in meeting Key Performance Indicators (KPIs)

Used to target driven environments

Superior communication and interpersonal skills, including experience working closely with internal stakeholders and ability to influence all levels

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