Help & FAQs

Nature Valley Open

What is the Nature Valley Open?

The Nature Valley Open is part of the pre-Wimbledon grass court calendar. Hosted at Nottingham Tennis Centre, it combines a Women’s WTA International event with a Men’s ATP Challenger Tour event. Both competitions include singles qualifying followed by a singles and doubles main draw.

What provisions are available for wheelchair users at the Nature Valley Open?

There are 11 wheelchair spaces available on Centre Court and all have a carer’s seat adjacent. Wheelchair users will be charged the full price for their ticket (Category 2) and their carer will be free of charge.

These wheelchair spaces must be booked over the phone on 0844 640 5001 (Open Mon-Fri 9am-7pm, Sat-Sun 9am-5pm)*.

Disabled Car Parking spaces are available in Highfields Car Park with easy access to the main entrance to the tournament. Spaces for disabled parking must be booked in advance by sending an email to naturevalleyopen@lta.org.uk detailing the car make, model, colour and registration, as well as your name, email address and telephone number.

How do I get to the Nature Valley Open?

Where can I park at the Nature Valley Open?

Those travelling by car will be able to park in the Public Car Park in Highfields Park immediately adjacent to the tournament site. The postcode for the car park is NG7 2PS.

The car park is located on University Boulevard (A6005) and will cost £5 per day or £20 for the week. We advise spectators to book their parking in advance to avoid disappointment. Click here to book tickets.

Vehicles entering the Public Car Park during Qualifying weekend (9th & 10th June) or after 4pm during the tournament may park free of charge.

A number of disabled car parking spaces are available at the front of the Public Car Park in Highfields Park with easy access to the main entrance to the tournaments. Spaces for disabled parking must be booked in advance by sending an email to naturevalleyopen@lta.org.uk detailing the car make, model, colour and registration, as well as your name, email address and telephone number. There is no charge for these spaces. Requests must be made at least 24hrs ahead of attending the event.

What times do the gates open and close at the Nature Valley Open?

Gates open each day at 10am with play provisionally scheduled to start not before 11am on any day. These times are dependent on the weather and other conditions and are subject to change at the Tournament’s discretion.

Unfortunately, we cannot confirm the exact schedule of play in advance as timings are extremely dependent on the weather and other conditions, and are subject to change at the Tournament’s discretion.

If there have been no breaks in play then it is likely that play will finish by approximately 20:00 in the evening. If the weather has been poor then play may continue as long as the light is good, which can be as late as 21:00.

During the Tournament please check the Nature Valley Open website for up to date information, the Order of Play and alterations to the schedule, subscribe to our social media channels or follow our Live Blog.

Will there be security checks at the Nature Valley Open?

Our security plans are regularly reviewed, and a number of additions and improvements were made for our 2018 Event. We continuously review our security measures in conjunction with the relevant authorities to ensure that they remain at an appropriate level.

During the tournament, we would ask everyone arriving at the Nottingham Tennis Centre to allow enough time for security checks, and to check our official social media channels and website for any further updates and information.

Is there a left luggage facility on site at the Nature Valley Open?

Regretfully, there are no left luggage facilities on-site. Only bags smaller than 16’’ x 12’’ x 12’’ (40cm x 30cm x 30cm) can be brought into the grounds. All those bringing a bag with them must be prepared to undergo a bag check upon arrival by security.

Can I bring food and drink into the grounds at the Nature Valley Open?

Ticket holders are permitted to bring food and drink into the grounds. Alcohol may be brought into the Venue but is limited to the equivalent of one bottle of wine or Champagne (750ml) or two cans of beer (500ml) or two cans of premixed aperitifs per person. Bottles of spirits or fortified wines will not be allowed into the Venue.

The consumption of alcohol is permitted only in public bars and other authorised areas. Glass containers are not permitted in the stands.

Anyone attempting to bring in excessive amounts of alcohol will have this confiscated on entry.

Please note that any item which may be interpreted as a potential weapon is prohibited, including sharp or pointed objects such as knives or large corkscrews. Bags larger than 16’’ x 12’’ x 12’’ (40cm x 30cm x 30cm) are not permitted.

Which players have been confirmed for the Nature Valley Open?

What is the schedule of play for the Nature Valley Open?

Gates open at 10am daily with play provisionally scheduled to start not before 11am on any day.

WTA and ATP Qualifying is scheduled for Saturday 8th and Sunday 9th June.

The full order of play will be decided and announced once play for the prior day has concluded. Please visit our website and subscribe to our social media channels for further information as the tournament approaches.

Spectators are politely reminded that tickets are issued to view such matches as may be played on the designated day, and that the order and times of play are subject to change at the discretion of the Tournament team.

Will the Nature Valley Open be broadcast on TV?

If it rains at the Nature Valley Open, will I receive a refund?

If, due to unfavourable weather conditions on the day for which this ticket is valid, there is one hour or more but less than two hours of non-consecutive play on the court to which this ticket gives access or, in the case of a ground pass, if there is one hour or more but less than two hours of non-consecutive play in total on the courts to which this ticket gives access (play occurring at the same time on different courts only being counted once), you may claim a refund of 50% of the face value of the ticket.

These refund provisions do not apply where all of the play scheduled for that day for the court(s) which that ticket specifically gives access to has taken place (the latest version of the schedule, including revised schedules released on the day of play, shall apply for these purposes). In such cases, no refund will be given. The amount of play is measured using the official record of the court umpires. No refund is available for tickets bought at the onsite box office after 4pm for entry to the grounds or to Centre Court on that day.

In the event that you purchased your ticket from the on-site Official Tournament Box Office you will need to send this ticket in a stamped envelope, with the name of the payee, address and full postcode in block capitals included to: LTA Raincheck, The Ticket Factory, PO Box 3348, Birmingham, B40 1NT.

Can Nature Valley Open tickets be transferred or refunded?

Tickets cannot be transferred or re-sold above face value or offered for sale above face value, nor can they be exchanged or refunded, except under the Raincheck scheme. Any person in breach of the Conditions of Entry will not be entitled to a refund.