Changes to browser settings

If a PDF is too large to open in your current internet settings Firefox delivers a message that tells you the file is damaged and cannot be repaired. The file is not damaged but you do need to adjust your browser settings. Explorer does not display an error message, however the screen remains blank. Instructions for fixing these problems are below.

Mozilla Firefox

While Firefox is open got to TOOLS/ OPTIONS/ ADVANCED

Check that your 'Offline Storage' is at least 100MB and click OK

It is also a good idea to 'Clear Now' which clears the cache

Close Firefox and reopen

Internet Explorer

While Internet Explorer is open got to TOOLS/ INTERNET OPTIONS

Under Browsing history, click on 'Settings'

Check that your 'Temporary Internet Files' is at least 100MB and click OK