About Us

What is Elder Care Choices?

Elder Care Choices (ECC) is a benefit program provided by your employer to assist you in managing your eldercare responsibilities. Many people think they have to “elect” this benefit in order to access it, but that is not true.

What does Elder Care Choices do?

Identify needs and appropriate services for the loved one for whom the employee provides care.

Locate resources for older adults living anywhere in the United States.

Create a comprehensive referral package, including profiles of services which have been identified. The package is emailed to the employee.

Employees may contact ECC about any older adult that they are assisting with their care
by calling 336-748-2171.

Counselors are available by phone, Monday through Friday. If you need to leave a
message a counselor will get back with as soon as possible. Employees can call as many
times as needed about a loved one or themselves.