Blog

Finally figuring out how I can describe how to cancel different types of especially stubborn accounts this week, starting with Planet Fitness and now working on a method for deleting Facebook accounts. Promise there will be more step by step…Read more

Doesn’t it suck when a company won’t just give you a big fat button on their website that says, “Stop charging me!” Unfortunately for us consumers, many companies optimize for their customer retention rates rather than customer satisfaction — especially…Read more