K-POP

Beauty

B2B

All orders over $49,
will be shipped right to your door,
absolutely free. (Economy airmail)
But, economy Int'l airmail is only available for parcels with order 'Total weight' less than 2.00Kg.
If an order total weight (including packaging) is over 2.00kg, we will send small packets by dividing the parcel by Economy Int'l airmail.

Q&A

There is no registered product Q&A.

SHIPPING

ㆍDelivery Time
ㆍRegarding shipping time, there can be differences by region and shipping situation.
ㆍBusiness days are Monday to Friday, excluding Korean National Holidays.

EMS
- Shipping Time : Within 3 - 7 business days.
- Available almost every country.

K-PACKET
- Shipping Time : Within 15 - 35 business days.
- it can be available when the total weight is below 1.7kg. (including package box and other materials.)
- Available almost every country.
- Please note : Missed the parcel cannot be claimed for damages.

After measuring actual weight or dimension of the item, additional shipping fee may be required.
There could be a delay in shipping due to shipping courier or custom issue by countries/areas.

ㆍNotice

Koreanmall is not responsible for any import customs duties or tax fees.
When a customer makes a purchase in Koreanmall, the customer is responsible for importing of the parcel into
his/her country borders, because the customer becomes an importer. Customers policies vary widely from country to country.
Please contact your local customs office for more information.

PAYMENT

To bring you the best online shopping experience, we offer multiple payment methods:Credit Card Accounts

EXCHANGE / RETURN

We want your shopping experience with us to be pleasant and risk-free!
If for some reason you change your mind about your order, you may return it in its original condition and packaging for a full refund, excluding return shipping costs.

If you have received a faulty or incorrect item, please contact us within 7 days with:
- The order number
- The faulty item's name and number
- A description of the fault (include picture/video)