TripAdvisor Traveler Rating:

3.05Cleanliness

4.05Location

2.05Rooms

2.05Service

3.05SleepQuality

4.05Value

3.05

“It was "OK" but instead of "getting a great deal" I simply got a cheap hotel room.”

Feb 09, 2013Eric H, Indianapolis

I was on a business trip and was trying to watch my budget. This hotel was $35 per night less than comparable places like Hampton. The common areas were nice but the room(s I only say rooms because I had to relocate as my 1st room had peeling paint on the walls and ants in the bathroom) were in need of some updating.The staff while "nice" was not very helpful and seemed more interested in participating in a personal phone call than helping me. I needed to print something and the computer in the business center was not working. When I asked the front desk for help they only said the machine was broken and someone in the morning would look at it. I would have preferred for them to offer to print something fior me than to suggest that I wait until the morning.Overall I would say I got "what I paid for" but I could have gotten a "great deal" if the owner of the property would have paid a bit more attention to the details. I will not recommend anyone to stay at this hotel unless you are on a tight budget and the only option you would have is this place or something like a motel 6.

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your review. I am sorry to hear we did not meet your expectations. We strive to ensure all of our guest have a pleasant stay and want them to return. We appreciate you taking time to let us know the various opportunities you experienced and will make sure our team members address them. We hope you will give us another chance to meet your expectations and exceed them as well.Thank you for your business!
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