If you’re using a G Suite for Education account and you can’t sign in, your admin may not have given you permission to use Classroom. To access Classroom, ask your admin to turn on Classroom in the Google Admin console.

You might see the following sign-in error messages:

Error message

What it means

What you can do

You can’t use Classroom with this account.

You tried to sign in with another G Suite account.

Sign out and sign in again with your G Suite for Education account or personal Google Account.

On your mobile app, you'll be asked to add another account. Sign in with your G Suite for Education account or your personal Google Account.

I signed in as a student and I’m a teacher with a G Suite for Education account

Classes

I can't create a class

If you’re a teacher in a school using G Suite for Education, you might be signed in as a student. Contact your administrator and have them verify that your account is set to teacher. Who is my administrator?

I can't invite groups of students or groups of teachers to my class

Teachers who use Google Groups can invite a group of students or a group of co-teachers to a class. Learn more about creating groups.

Notes:

You don't have to be the owner of the group, but you have to be a member to invite the group. You need to be able to view group members and their email addresses. If you receive an error message "Can’t view group members" when sending an invitation, contact the group owner to change your permissions.