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On our way to New York we stop at this Hampton inn. Since I️ am gold member of Hilton honors I️ had no doubt about quality of service and accommodation. This hotel reminds me of my early days staying at Ramada Inn, what a waste...More

Thank paulpBoston

Response from GMKevin, General Manager at Hampton Inn MilfordResponded 27 November 2017

Dear paulpBoston,
We are sorry you did not have the experience you expected. Please contact me asap to discuss. We have a 100% satisfaction guarantee and if you are not satisfied we do not expect you to pay. Please accept my apology. I am very...More

Hotel realized the day of my reservation that they were overbooked. They moved a bunch of people to Motel 6 which is managed by the same manager. Terrible customer service. Np apology, no remorse, no recourse.More

Thank cmart458

Response from GMKevin, General Manager at Hampton Inn MilfordResponded 24 November 2017

Dear cmart458,
We are terribly sorry that we could not accommodate your room the night you arrived. We are currently under renovation and the number of rooms out of order unexpectedly exceeded the number of rooms needed. This was out of our control and we...More

My family arrived at the hotel just before 11pm and the woman that greeted us was wonderful. We booked a 1 night stay here as it was a halfway point to our final destination. Where we do have asthma/allergies to smoke, I specifically noted that...More

Dear lisaf02125,
You will be pleased to know that the hotel is under renovations and we are now all non-smoking. Please contact me regarding your next visit personally! We are sorry that you did not have the experience you expected and will stand behind our...More

Excellent staff, great stay but the room that I was in needs a little TLC. I believe they are working on the rooms so should be better in the future. The room issues were minor - mostly just cracked tiles - but a little disappointing.More

Review collected in partnership with Hampton

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank Kathryn B

Response from GMKevin, General Manager at Hampton Inn MilfordResponded 24 November 2017

Dear Kathryn B,
Thank you for staying at the Hampton by Hilton Milford! We are under renovations and replacing the bathrooms and sleeping rooms with all new flooring. We would love you to return and experience our updated changes which will be completed early 2018....More

My stay at this hotel was a pleasing one. The staff was great. The place was clean and safe. It is in a very convenient location. The complimentary breakfast bar they offer is very good and convenient. The only drawback was the cleanliness of the...More

Review collected in partnership with Hampton

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank Barbara A

Response from GMKevin, General Manager at Hampton Inn MilfordResponded 24 November 2017

Dear Barbara A,
Thank you for your feedback Barbara! As a result of your comments and those of others we are replacing the flooring you referred to in you response. So glad you had a clean and safe stay!
Sincerely,
GM Kevin