related pages

The IT Service Desk is the first point of contact for technology services and help from Information Technology Services; see below for contact details.

For self-service support and request forms for services provided by ITS and an ever-expanding number of other NYU-provided services, explore NYU ServiceLink.

New York, Accra, Madrid & Tel Aviv

NYU community members in New York, Accra, Madrid, and
Tel Aviv can contact the IT Service Desk in a number of ways:

For help by telephone, call 1-212-998-3333 to speak with IT Service Desk staff 24 hours a day, seven days a week. (NYU-NY community members can simply call 8-3333 from on-campus phones.)

For help online, submit your question (including as many details as possible) using the contact form or by sending email to AskITS@nyu.edu. A representative will respond to the email address you supply within one business day.

For in-person help in New York, visit the IT Service Desk at 10 Astor Place, 4th floor, from Monday through Friday, 9am to 6pm ET. For help with configuring your laptop computer, however, call 1-212-998-3333 first to make an appointment.

Abu Dhabi

NYU community members at NYU Abu Dhabi can contact the IT Service Desk 24 hours a day, seven days a week by sending email to nyuad.it.help@nyu.edu or by calling 971-2-628-8888 (or simply 8-8888 from on-campus phones).

Berlin

NYU community members at NYU Berlin can contact the IT Service Desk by sending email to AskITS@nyu.edu or by calling 49-30-290291-333 (or simply 333 from on-campus phones).

Buenos Aires

NYU community members at NYU Buenos Aires can contact the IT Service Desk by sending email to AskITS@nyu.edu or by calling 4828-5233 (or simply 833 from on-campus phones).

Florence

NYU community members at NYU Florence can contact the IT Service Desk by sending email to AskITS@nyu.edu or by calling 39-055-5007-777 (or simply 0-7777 from on-campus phones).

London

NYU community members at NYU London can contact the IT Service Desk by sending email to nyul.it.help@nyu.edu or by calling 44-20-79073-333 (or simply 333 from on-campus phones). NYU London IT Service Desk hours are Monday through Thursday, 8am to midnight GMT; Friday, 1pm to midnight GMT; and Saturday & Sunday, 5pm to midnight GMT.

Paris

NYU community members at NYU Paris can contact the IT Service Desk by sending email to AskITS@nyu.edu or by calling 01-53-73-28-33 (or 3-2833 from on-campus phones).

Prague

NYU community members at NYU Prague can contact the IT Service Desk by sending email to AskITS@nyu.edu or by calling 224-240-882.

Shanghai

NYU community members at NYU Shanghai can contact the IT Service Desk by sending email to shanghai.it.help@nyu.edu or by calling 9-5555 (from on-campus phones) or 86-21-20595555 (from off-campus phones).

Singapore

NYU community members at Tisch Asia (Singapore) can contact the IT Service Desk by sending email to AskITS@nyu.edu or by calling 800-181-1101 (or simply 333 from on-campus phones).

Sydney

NYU community members at NYU Sydney can contact the IT Service Desk by sending email to AskITS@nyu.edu or by calling 61-2-8016-8233 (or 6-8233 from on-campus phones).

Washington, DC

NYU community members at NYU Washington, DC can contact the IT Service Desk by sending email to AskITS@nyu.edu or by calling 202-654-8333 (or 504-8333 from on-campus phones).