Seems like this gas credit card isn't working

Q. I applied for a gas station credit card because I always seem to end up at the same gas station here in Fullerton, and I did not want to have to pay the premium credit/debit price when I fueled up. I received my card a few weeks ago. On my first trip, I was still charged the higher rate, even though I was using this company's card. I brought it to the attendant's attention and was given the difference in price in a cash refund. I stopped in again the other day to see if the problem had been corrected and was once again charged the higher gas price. Who can I report this to? This seems like a grievous error on the station's behalf.

– Eric Christianson, Fullerton

A. Not all gas credit cards are created equally, Eric.

Like with anything you sign up for, always read the fine print to ensure that you're clear on the terms and conditions of the credit card, advises Monica Vargas, a spokeswoman for the California Department of Consumer Affairs. Complaints about the credit card can usually be lodged through the customer-service phone number listed on the back of the card.

If you believe the gas station is doing something wrong, then it's probably best to contact the station's corporate office, Vargas said.

Q. On weekdays during the school year, a bus from Fullerton School District stops in front of an apartment complex along eastbound Imperial Highway, just east of Palm Street in Fullerton around 2:30 p.m. Traffic usually backs up almost to Harbor Boulevard for about five to 10 minutes. Wouldn't it be a better idea to have the school bus stop a half-block west of this stop at Palm Street, which would be safer for the children and require a short walk for parents?

– Roy Mickelsen, Fullerton

A. Stating that the traffic backs up from this particular bus stop all the way to Harbor Boulevard for five to 10 minutes is "quite an exaggeration," said Mark Miller, the traffic engineer for the city of Fullerton.

The stop was established about a decade ago to accommodate the children who live in the nearby apartment complex – back when eastbound Imperial Highway had two traffic lanes and there was plenty of room for the bus to pull over. A third traffic lane was added several years ago, but the school bus usually flashes a set of yellow lights to warn motorists that it is about to stop along the busy stretch of road.

The school bus is allowed to stop at this location at 8:30 a.m. and 2:30 p.m., which are not peak traffic hours and should not create the nuisance that you described.

Fullerton School District officials and Miller said that this was the first time they had heard a concern for this stop, but said they were open to discussing the matter with you further. Miller said that city traffic engineers will re-examine impacts created by the bus stop to determine whether any changes need to be made.

On the Road focuses on queries from readers of our North Orange County weekly newspapers. You can email questions to ontheroad@ocregister.com. Because of the volume of mail, only the questions placed into the column can be answered.

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