Our Policies

CST Ticketing Process

You will receive an email confirmation (with your order number) immediately upon completion of your purchase. Simply print your confirmation, and you’ll have everything you need. No physical tickets will be mailed to you or have to be picked up before the activity.

Non-refundable, can be rescheduled with 24 hours notice.

Once purchased, tickets cannot be refunded. You may reschedule your tickets (subject to availability).

Activity may be cancelled due to severe weather

The activity usually runs in light rain and other moderate weather conditions, but we may cancel the activity up to an hour before the start time in the event of severe or unsafe weather conditions. If we cancel the event, ticket-holders will be allowed to reschedule tickets (subject to availability) or receive credit for a future event.

All participants must meet age, weight and ability requirements.

All Segway riders must be age 14 or older and those under 18 must be accompanied by an adult or guardian. Maximum weight is 260lbs. Riders should have the ability to make motions such as climbing and descending stairs without assistance.

Not suitable for pregnant women.

Unfortunately, for safety reasons, pregnant women are not allowed to participate on Segway tours.

All participants must sign a waiver.

All participants are required to sign a liability waiver before taking the tour. Riders under the age of 18 must have a parent or guardian sign for them. Helmets are also required and are provided at no additional charge.