Over 1,162 reviews forSan Antonio Pediatricians from people just like you.

A

"They can always work you right in. They are always friendly. They get in you in the door really fast to be seen. It's just one doctor at this service, so there" ...More aren't as many people in the waiting room, which is great. The doctor is wonderful. He is nice, kind, and caring.

-Jodie T.

C

"

Hills Family Health Clinic bought out my former PCP's practice upon his retirement in 2013. My records never transferred and they have" ...More never been able to find them (although they received all my other family members records) so I had to explain my complex medical history to her on the first appointment. I understand that the records were lost, and I didn't mind going over my story with her to catch her up...
In the past year I have had several scheduled appointments (6ish, maybe) and the common wait time has been 1-2 hours after the scheduled appointment time to be seen - with the shortest wait time being 40 minutes (and that was an 08:15a appointment when I was supposedly her first of the day). During my routine appointments she randomly doesn't remember my situation and I have to
go through the whole story again - which makes the extremely long waits even more aggravating.
I wouldn't mind all this so much except that when she randomly forgets why I am on the controlled medication she has been prescribing for over a year and forgets to provide me with a refill script - she makes me come back in for another appointment just to get a refill... and so I have to take off half a work day and I have to go through my whole story - again.
I have also had an outside lab billing issue that took over 6 months to resolve. I called the lab and they saw the coding mistake, I called my insurance and they saw the error, I talked with WHFH staff several times and they didn't understand the

error. They said they called the lab and the insurance company and replied to me that "well we can't figure it out - so I guess you should just pay it". Needless to say I refused. The lab was nice and put a hold on the invoice so it wouldn't go to collection. At my next visit I asked at the reception desk about it and they told me to ask her. So I brought it up to Dr

and got scolded by her for bringing it up - even though it was her staff that told me to ask her about it. After her verbal dressing down - she did look into the record while I was sitting there and saw where the coding error was and corrected it on the spot.. but I should not have been made to feel like crap by her and her staff for asking that their mistake be corrected!
I will say that when she is on her game – she is very nice and personable and had really good information to share about my condition and I liked her holistic approach.. but is she worth having to put up with outrageous wait times, unqualified and impolite staff, then never knowing if she will remember my situation from one time to the next, and then whether or not she will be personable or accusing? I

’t think so and I am currently looking for another Primary Care Provider.

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Pediatric reviews in San Antonio

My daughter has been a patient at Through The Years Pediatrics since we moved to town four years ago. Dr.

, Dr.

, and Dr.

are each superb. We are blessed to have discovered this practice. The doctors are responsive, honest, and practice top-quality medicine. I know Dr.

...More best, but all of the physicians are wonderful. The doctors strive to meet the needs of both the children they care for and for their families. Their decisions are reliably up-to-date and based on the best available evidence. Often, physicians stop learning best practices after they complete their residency. Dr.

, though, strives to always deliver a higher level of pediatric care this year than she did the year before. She is connected and committed to the community and is always looking for ways to make San

a better place for children.
By the way, I do have inside insights on what it takes to be a good doctor. I have been taking care of children as a pediatric cardiologist for over twenty-five years. Dr.

and her partners are outstanding. I am honored to have Through The Years Pediatrics take care of our precious daughter.”

- Steven N.

A

Rating

“

I think she is a great doctor. She is very knowledgeable and patient. She is very amusing with children and she plays with them. She also takes time to any answer question. She is just very patient with both parents and children.”

- Jinny C.

B

Rating

“

We have seen Dr.

twice now for exams of my elementary age child. Once was an annual physical and the second for a medical concern.
The physical was during the summer and our wait time wasn't long at all. The second was a scheduled appointment, after school. Our wait for the second appointment was an hour, which I felt ...More was ridiculous since it was scheduled and not a "work-in." This was actually a second appt as we had made an appt a week earlier and when we arrived we were told that it had never been entered into the system. I made the next appt right there and wanted an appt after 3pm, but was told they could only schedule as late as 2pm but that I could call the morning of and push it to later in the day. That is exactly what I did and they acted like this was "the norm." I think that "norm" is not customer friendly and should be changed.
Both visits with Dr.

were great. He is very good with children and has a lot of knowledge of the medical resources for pediatrics in the area. He asks questions from a big picture view of the patient's health. He speaks to parent and child with respect and concern. I would strongly recommend him to anyone seeking a pediatric gp.
The Stone Oak practice itself is hit and miss. It seems they may over-schedule at times and the staff's friendliness varies from person to person. I think they could improve as an overall team. Their billing department can not provide a detailed invoice at the time of the appt which is extremely inconvenient if you are filing it on your FSA.
Fortunately my child is not sick that often so for the few times I have to go in we can tolerate the office issues. ”

- Angela G.

A

Rating

“

Dr.

is an exceptional pediatrician. He is always very thorough and takes the time to answer any of my questions. He has even called me a couple of days after my appt. to check on how my daughter was doing. His nurse and the rest of his staff is very friendly. I never have to wait more than 10 minutes to see him and I am always ...More able to get an appointment with ease. ”

- Jennifer S.

D

Rating

“

My three kids have seen Dr.

for general check-ups since birth. If we had ever had any major health issues I would have left the practice a long time ago. I have finally switched to a family practice for my 4-, 6- and 8-year-olds. I always thought that Dr.

's office was depressing and the staff and ...More her assistant were rude and unfriendly. The wait times were ridiculous and I almost left a few times because it was taking so long. However, the last straw was when my 8-year-old was diagnosed with a learning disorder. We had two appointments and spent quite a bit of time there while she "diagnosed" him. I brought her a report on some testing I had done on my son independently and she said she would read it and call me to discuss how we could help my son. Well, they lost the report and she never bothered to call me. I had to do all of the follow-up and finally just gave up.”

- Kelly M.

A

Rating

“

Dr.

was very attentive and provided good guidence when our

did not gain as much weight as she should have during the hospital stay. He suggested some things which helped our little girl get back up to her birth weight within a couple days. He was very knowledgable and had an excelent bedside manor. ...More
Great experience overall.

”

- Jonathan S.

A

Rating

“

The well-child visit for my 9 year-old daughter went very well.Dr.

has a "well" child entrance and a "sick" child entrance to his office, so I appreciate that. We were seen promptly by Nurse

, and soon thereafter by Dr.

.
I asked for shot records, and ...More was given a copy promptly.
The staff of Live Oak Pediatrics are parents too, so they can relate to their clients. I highly recommend this provider.
Note: Dr.

' moved his office recently to 12602

, Ste 104, San

, TX.”

- Catherine L.

A

Rating

“

I like all the nurses the only thing I never look forward to is the long wait times. we've sat in the room for an hour before!”