Hi MMSOFT.
Is it somehow possible to generate more individual notifications from the same plugin, without using allowMultipleNotifications.
It is not hard to imagine that a plugin would have to monitor two or more individual values.
If it is not possible, consider this a feature request :-)
Best Regards,
Martin.

Hi,
We have a network set up with security cameras and we'd like to use Pulseway to monitor the status of the cameras. We thought about using the ping tool but we are worried ping a large number of devices every 5 seconds could have negative effects on the network and/or switch the devices are on.
Does anyone know of a way to use SNMP for this? I was going through the set up but couldnt figure out which OID to use.
We are using the enterprise edition.
Thanks,
~ Chris

Hi,
When a plugin returns a datetime (eg. in a simpleitem) it is formatted acording to the agent device language and timezone.
Is it somehow possible to format/convert it so it match the mobile apps regional setting and timezone?
Br, Martin.

Hi.
When receiving the notification "The computer 'XXX' in group 'XXX' is shutting down" I am always wondering who is shutting down the server.
Could it be possible to add information about which user initiated the shutdown? I know that Windows write it to the eventlog, so the information should be available.
If it could possible to match the users with RDP connections, so we also can see what client the user was connected from, it would something near perfect.
The computer 'XXX' in group 'XXX' is shutting down by user 'XXX' logged on interactively.
The computer 'XXX' in group 'XXX' is shutting down by user 'XXX' logged on remotely from client 'XXX'.

It would be nice with a build in option to trigger notifications based on failed Agent Jobs.
We are currently using this custom SQL Query in 'msdb':
SELECT STUFF((SELECT N', ' + name FROM (SELECT name FROM dbo.sysjobs WHERE (SELECT TOP 1 run_status FROM dbo.sysjobhistory WHERE (step_id = 0) AND (job_id = sysjobs.job_id) ORDER BY run_date DESC, run_time DESC) = 0 AND (enabled = 1)) AS [n1] FOR XML PATH(''),TYPE).value('text()[1]','nvarchar(max)'),1,2,N'') AS [Failed]
// Martin.

It would be nice with a build in option to trigger notifications based on the date since last backup of any databse.
We are currently using this custom SQL Query i 'msdb':
SELECT STUFF((SELECT N', ' + name FROM (SELECT TOP (100) PERCENT db.name FROM (SELECT name FROM master.sys.databases WHERE (state = 0) AND (NOT (name IN ('tempdb')))) AS db LEFT OUTER JOIN (SELECT database_name AS name, backup_finish_date AS timestamp FROM dbo.backupset UNION SELECT name, create_date FROM master.sys.databases) AS b ON b.name = db.name GROUP BY db.name HAVING (NOT (1 * ISNULL(STR(ABS(DATEDIFF(hh, GETDATE(), MAX(b.timestamp)))), - 1) BETWEEN 0 AND 48)) ORDER BY db.name) AS [n1] FOR XML PATH(''),TYPE).value('text()[1]','nvarchar(max)'),1,2,N'') AS [Missing]
// Martin.

Hello!
Recently I've been experimenting a bit using scripts that contain variables that the user should enter.
For example, a very simple one to shutdown a computer after X-amount of time: (example use-case: I download large files during the night, so it doesn't count towards my ISP data-usage)
@echo off
set /p time=Enter time in seconds:
shutdown /s /t %time%
timeout /t 3 /NOBREAK
exit
however, upon executing said script, the app doesn't request for the variable to be filled out. (I guess it's not made for such uses)
Obviously, i can manually enter the command using CMD, but i don't want to be typing the command every time i need it. (you can call me lazy :p)
Any ideas how to do this correctly?

Is there a way to kick off an automated task based on a notification or alert. For Example, if we get a notification of a disk getting full, I would want the automation to run:
<Open a ticket>--> <add predetermined note>--> <add 15 minutes>--><run task to clean drive>--><send notification that task has completed>--><close ticket>
Is this possible now, or should this be a feature request?
Thank you,
dp

Hello,
I am trying to automate our on-boarding process as much as possible.
Is there a way to upload software to Pulseway (an A/V Application in this case) so we can trigger a script to install it on endpoints during on boarding?
Thank you,
dp

Hi there,
We are using both PSA and RMM from Pulseway.
In the last few weeks we are experiencing some weird behavior between PSA and RMM.
We don't use the and never set up the integration, but after we delete the settings both in PSA and RMM, it still comes back.
It is irritating us enormously and the support isn't helpful after creating several tickets.
I hope someone can help us with this issue.
King regards,
Tim Roewen

Hi
Getting used to, and liking, version 6. It's good to be able to apply policys to systems within Groups. However, as a lot of my clients are small, I have lots of small Groups. Is there a way to apply a policy, or individual setting to machines in more than one group e.g. applying to a scope for instance.
At the moment it's time consuming to make a change in each group.
Sorry - think this may have gone to wrong section...I'm not using Enterprise Server.

Per PCI 3.2, TLS 1.0 will soon be required to be disabled. We tested this out on a few of our servers with Pulseway and after doing so the Pulseway Agent on the server stop reporting into the Pulseway Console. When trying to verify the account on the Pulseway Manager 5.1 we got the following error:
An error occurred while receiving the HTTP response to https://ws15.pulseway.com/Server.svc. This could be due to the service endpoint binding not using the HTTP protocol. This could also be due to an HTTP request context being aborted by the server (possibly due to theservice shutting down). See server logs for more details.
The only way to fix it was to re-enable the TLS 1.0 Client Protocol here:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client
I checked Pulseway's SSL Cert on Qualys SSL and it said it accepted TLS 1.0 to 1.2 but it must be something in the Agent code that limits it to TLS 1.0.
Not sure if this should be a Bug or Feature request but just wanted to make the team aware of the issue.
Thanks!
ITSourcePro

It would be nice if there was a view similar to the Time Sheet, Time Entries list but that showed the start and end time of each entry and only showed the time entries for the tickets that had entries for the week. Autotask had this and it was a great way to help remind me of what I did in the "gaps" between ticket time entries. Having all open tickets in my queue just clutters the current view. Maybe have a button on that view that toggles between all the open tickets and no time entries showing and having only time entries showing with start and end times. It looks like this:

Sometimes i am creating a ticket after i have already started work on the problem. Not ideal I know, but it happens. It happens enough that i would really like to be able to put in the time i started working on the problem and then hit the now choice and then hit a "Add time" or start tracking time button that continues to update the "now" or "end" field. that way i dont have to remember to hit that now button when i am done and hit the save button.

Hello
We have a dedicated controller at Pulseway. We have a couple of Windows Servers but one has showed itself as offline since yesterday.
The Windows Server itself is up and running fine and the Pulseway service is running. I have tried this:
Restart Pulseway Service (No problems)
Unregister and Reregister System (Working Fine)
Rebooted the server
Communicationtest "telnet xxxx.pulseway.com 443" answering like it should
Uninstalled Pulseway and removed the registry key "ComputerIdentifier" then reinstalled
Uninstalled Pulseway again and removed the whole Hive "MMSOFT Design" from registry and reinstalled Pulseway.
Seems like no matter what I do the server is Offline in Pulseway controller at web and IOS.
Do you have any suggestions to point me in the right direction?
Kindly
Mikael

Hello and TYIA~
I am trying to put together a work flow that will hold a ticket for 7-days once we believe it is complete. Once assigned to a particular status, I would like the ticket to stay open for 7-days, then if there are no further updates, close itself.
Does anyone have anything like this they wouldn't mind sharing?