You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so , join our community today!

If you have any problems with the registration process or your account login, please contact us.

Windows Visata fax Error: Cannot find Document Folder

microsoft.public.windows.vista.print fax scan

When I try to send fax by printing to Fax in Windows Vista Ultimate I get an
error message that "Windows Fax and Scan cannot run as it cannot access your
document folder. Please ensure that Windows can access that folder".

Any idea or suggestion?

BTW: I can access documents folder from Icon from the desktop of from
Windows Explorer.
Yours,
Wajeeh Bajwa

It would appear you moved your Document Folder to an unsupported location.
Provide more information.
--
Russ Valentine
[MVP-Outlook]
"Wajeeh Bajwa" <Wajeeh Bajwa@discussions.microsoft.com> wrote in message
news:460ED4CD-F3BE-4755-874A-4B6308F6FAB7@microsoft.com...
> When I try to send fax by printing to Fax in Windows Vista Ultimate I get
> an
> error message that "Windows Fax and Scan cannot run as it cannot access
> your
> document folder. Please ensure that Windows can access that folder".
>
> Any idea or suggestion?
>
> BTW: I can access documents folder from Icon from the desktop of from
> Windows Explorer.
> Yours,
> Wajeeh Bajwa

My experiments and research showed that document folder cannot be a root
directory. I had to create a folder on drive D which is now identified as my
"document folder' and this program works fine. It is strange that a root
folder cannot be used as "Document Folder". I think MS needs to look at this
issue and any folder whether or not a root folder should be allowed as
document folder.

Microsoft has looked at it and the answer has been posted here many times.
Do not put your Documents Folder on the root drive.
--
Russ Valentine
[MVP-Outlook]
"Wajeeh Bajwa" <Wajeeh Bajwa@discussions.microsoft.com> wrote in message
news:F6A399F7-F70D-4D62-ABED-242BDDCB28A0@microsoft.com...
> Yes, I moved my document folder to Drive D:.
>
> My experiments and research showed that document folder cannot be a root
> directory. I had to create a folder on drive D which is now identified as
> my
> "document folder' and this program works fine. It is strange that a root
> folder cannot be used as "Document Folder". I think MS needs to look at
> this
> issue and any folder whether or not a root folder should be allowed as
> document folder.
>
> Wajeeh Bajwa
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> It would appear you moved your Document Folder to an unsupported
>> location.
>> Provide more information.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Wajeeh Bajwa" <Wajeeh Bajwa@discussions.microsoft.com> wrote in message
>> news:460ED4CD-F3BE-4755-874A-4B6308F6FAB7@microsoft.com...
>> > When I try to send fax by printing to Fax in Windows Vista Ultimate I
>> > get
>> > an
>> > error message that "Windows Fax and Scan cannot run as it cannot access
>> > your
>> > document folder. Please ensure that Windows can access that folder".
>> >
>> > Any idea or suggestion?
>> >
>> > BTW: I can access documents folder from Icon from the desktop of from
>> > Windows Explorer.
>> > Yours,
>> > Wajeeh Bajwa
>>