Please feel free to get in touch with any questions. The best way is to email us at hello@thekeystone.com or text/call (213) 632-9061

If you are interested in selling your watch, please include as much information as possible, as well as photos. You may also email photos to hello@thekeystone.com

When a watch is purchased, our watchmaker will perform a thorough inspection of the movement and perform a number of tests to ensure the watch is functioning in top condition before shipping. This process can take 7-10 business days.

Once your watch is ready, watches shipped within the United States are sent via insured FedEx Overnight and will arrive the next day. We will send over tracking information once the watch ships.

International shipping is $100 and will be included during checkout. International shipping can take a number of days considering customs and travel.

We know it can be difficult be completely certainly that a watch's condition, size or shape is what you are looking for.

We provide a 5 day inspection period from delivery so that you may receive the watch and decide if it is right for you.

This is not a trial period; our watches are well documented and any wear or damage will be deducted from the return amount.

We do accept trades for watches. Please send any relevant information about your watch's condition, accessories and history to hello@thekeystone.com.

Keep in mind that full payment is a much faster process and this will remain available.

Contact Us

Please feel free to get in touch with any questions. The best way is to email us at hello@thekeystone.com or text/call (213) 632-9061

If you are interested in selling your watch, please include as much information as possible, as well as photos. You may also email photos to hello@thekeystone.com

Shipping

When a watch is purchased, our watchmaker will perform a thorough inspection of the movement and perform a number of tests to ensure the watch is functioning in top condition before shipping. This process can take 7-10 business days.

Once your watch is ready, watches shipped within the United States are sent via insured FedEx Overnight and will arrive the next day. We will send over tracking information once the watch ships.

International shipping is $100 and will be included during checkout. International shipping can take a number of days considering customs and travel.

Return Policy

We know it can be difficult be completely certainly that a watch's condition, size or shape is what you are looking for.

We provide a 5 day inspection period from delivery so that you may receive the watch and decide if it is right for you.

This is not a trial period; our watches are well documented and any wear or damage will be deducted from the return amount.

Trades

We do accept trades for watches. Please send any relevant information about your watch's condition, accessories and history to hello@thekeystone.com.

Keep in mind that full payment is a much faster process and this will remain available.

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Guarantee

Our watches go through a rigorous authentication process in which seasoned experts examine and evaluate the watches. These experts have decades of experience and have authenticated thousands of watches in their lifetime. We guarantee every piece of the watches we offer are 100% authentic.