4. What is the room rate? What taxes and/or additional charges apply?

After selecting a specific room by clicking "Book" next to the desired rate, the "Guest Information" page will display. This page includes a "Reservation Summary" section on the right side. The total rate, including additional charges and taxes appears here. Rates displayed do not include charges for special requests.

7. How will I know if the room I've selected is available?

8. Will I be guaranteed that my room will have the bed type, view or location I requested?

When making a reservation online, you can select either a bed type specific room (such as City View 1 King Bed) or a non-bed type specific room (such as Hyatt Guestroom). Choices vary depending on availability. After selecting a non-bed type specific room, you will be able to request a particular bed type. You will also be able to note your smoking preference, type in comments and make additional requests, such as asking for a crib or rollaway bed.

Hyatt is committed to accommodating room type preferences and requests. Occasionally, we receive more requests than are available at a particular hotel or resort. If this happens, every effort will be made to meet your room preferences.

11. How old must I be to reserve a room?

Generally, the minimum age to reserve a guestroom at Hyatt is 21 years old. However, this age may vary by hotel. Please check the specific policy of the hotel you plan to visit. A person of the minimum age requirement must be present at check-in and become a registered guest in the room.

12. Can I pay for another guest's room (a friend, family member or co-worker, etc.) with my credit card?

Yes, you may pay for another guest's room with your credit card. Simply complete the Hyatt Credit Card Authorization Form, sign it and fax it to the hotel. The hotel fax number will automatically populate on the form when you select a hotel. We require customers to submit this form for their own credit card protection.

13. What is a third-party credit card authorization?

Credit card authorization forms are used if the guest holding the reservation is not paying for the room. For a third-party individual to pay for a room, he or she must complete the Hyatt Credit Card Authorization Form, sign it and fax it to the hotel.

14. Do I need to send a credit card authorization form for multiple rooms at the same hotel that are being billed to the same credit card?

15. Why aren't HYATT house and Hyatt Place hotels listed in the drop-down menu on the form?

At this time, HYATT house and Hyatt Place properties do not accept the Hyatt Credit Card Authorization Form. You will need to contact the hotels directly. Please visit the property website for contact information.

18. What type of identification must guests present at check-in if a third party is paying for the guest room?

19. Can I email the third-party credit card authorization form to the hotel?

Unfortunately, you can't. In the interest of protecting your personal credit card information, we can only accept the Hyatt Credit Card Authorization Form via fax. Sending credit card information by email is not a secure method of transmission.

20. How will I know if the hotel received my authorization form?

Your fax machine should provide a date and time stamp that indicates when the fax was received by the hotel. If you have any concerns regarding the status of the authorization form, please contact the hotel directly.