Microsoft released a number of updates for Windows 10 version 1607 yesterday: KB3197954, KB3199986, KB3190507 and the security update for Adobe Flash Player for Windows KB3201860.

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Martin Brinkmann

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Ghacks Technology News

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About Martin Brinkmann

Martin Brinkmann is a journalist from Germany who founded Ghacks Technology News Back in 2005. He is passionate about all things tech and knows the Internet and computers like the back of his hand.You can follow Martin on Facebook, Twitter or Google+

Comments

I have the following problem with kb3197954: the update installs fine, but the cleanup fails. enter the following command: dism /online /cleanup-image /startcomponentcleanup /resetbase after working for 10-15 minutes an error is received. error:2 the system cannot find the file specified.

Interesting thing I had with these updates is that my computer restarted automatically, even tho I have policies enabled to prevent that. Main one being “No restart while user is logged on”. This is the first that it’s done this since I’ve enabled these policies.

Hi there, just started up my PC after the 3 updates were installed and the only thing I can do so far is logon. Once I see the desktop I can only move the mouse around but actions like double clicking an app dont do anything. Windows-Key+E for starting the Explorer does nothing. I cannot start the task manager either. Weird!??? Right clicking the mouse doesn’t bring up a context menu. But if I logon with the built-in Admin account everything seems to work so far. Has my usual user account profile been messed up somehow? Does someone have an idea?

Mine is doing the same thing…it now has a side bar with icon that it never had before and i my screen is dim and i cannot right click on anything because nothing works…i cant even minimize a window now…i really wish they would not change settings when a update occurs now i cant figure out how to change my setting back to what they were and i can’t even minimize windows …

After alll installs yesterday my comp. became very unstable and very slow. Slow boot up and at least 5-10 minutes before I could move the cursor! And after starting my Chrome browser it works for some minutes and gives a black screen and sometimes restart computer. I did remove all the latest Windows installs except for KB3199986, which I cannot remove. It didn’t seems to help. It’s really all a mess now. How I hate these mandantory Windows update in Win 10. Any suggestions? :)

Lenovo laptop G505 W10 64bit on Ethernet. Screen showed boot now or boot later, I assume that KB3197954 downloaded and installed partly and should finish installing with the reboot. Booted to the Lenovo splash screen and sat there spinning for 6 hours. Powered down by holding pwr button. After a minute I pushed pwr button – camera light came on briefly and then turned off. Screen black w/ no sign that pwr is on. Pushed pwr button and probably the laptop pwr’d off. After a minute I pushed pwr button and Lenovo splash screen appeared with additional words below that said “Preparing Automatic repair”. and the spinner was spinning. After a half hour of this I called my PC guy who said he will pick up the laptop on Sunday. This is essentially the same scenario that I suffered on this laptop putting on KB3194798 and KB3199209. Computer guy then said it was fixed but…… . Before this latest the laptop was 1607 14393.321

Installed and now I don’t have desktop view anymore but the stupid metro view every time I open my computer.

Does anyone know how to get rid of the metro screen when starting the computer and get back to the easy desktop view? Also, how can I use apps with smaller size than whole screen size? Now the upper right corner button that would make the app smaller but not put it in the background (the button directly on the left from the x button) doesn’t work. Any help is appreciated! Thanks!

KB3197954 Cumulative Update for Windows 10 failing to install. I have tried installing the components separately but same outcome. The computer has tried to install seven times so far. It says failure to install and then it removes the files after restart.

I know it’s not related to this thread, but after over a year of trouble free operations and convincing my skeptical customers to update to Windows 10, I have been battling for a week with severe performance problems after the anniversary update was installed, eventually restoring the entire system from a month ago. Some customers have reported the same issue. I was a fan, but disillusioned now. Microsoft is losing it’s way. Stop tinkering with what was a good piece of software!!

Why doesn’t MS test these patches before putting them out to unsuspecting users? Most people wouldn’t have a clue as to what has happened and have to pay people like me to fix them! Furthermore, not being able to turn off updating in Windows 10 like previous versions is an arrogant and controlling attitude that I, as an IT professional of 45 years (starting in Mainframes), deplore!!

KB3197954 replaces KB3194798 which I had to uninstall and hide because it caused IE11 to freeze when closing open tabs individually and also resulted in the loss of Google search history. As soon as I installed this new update (no problems with installing incidentally) the two IE11 problems mentioned above returned and so I quickly uninstalled and hid this update. I am not aware if Microsoft are aware of this issue or even bothered by it, but assuming not, it will no doubt keep re-occurring every time they issue a cumulative update for Windows 10 v.1607.

KB3197954 seems to have a major issue with my Asus AMD R9 Nano card – with the card installed, I get a black screen with a mouse pointer for a few minutes, then it shuts down. Took the card out and it was fine – so removed KB3197954 and re-installed the card, boots ok – updated then re-installed and broken again – had to download the MS tool to “hide” updates to get my machine up – but still have an issue with no keystrokes or mouse clicks being actioned when using the Display Port – so having to use onboard video output for now, but it does boot.

Yes my computer is an Asus also. It just wants to update and restart over and over again. Can’t update. But with all the problems I have read, I am going to not insist that it be installed. Letting it go until Microsoft realizes this isn’t working.

I do have 4 new problems that have cropped up in the last couple of weeks on my Dell W10 64bit PC – I’m current with all Windows Updates, btw. 1. My USB mouse – when I do right-clicks to view context menus, often I have to do it several times because often when I right-click, the context menu displays for a split second and then disappears. 2. MS Edge & IE11 – have been flakey in that when I click & drag with my mouse to select text to copy or whatever – the cursor does drag but the text I’m trying to select does not select. I’ll do this several times and then, sometimes, it works. 3. MS Edge – frequently Edge goes to 50%+ cpu when I click on a web link to play a video. Does not happen with Firefox or Chrome browsers. I have not tried it with IE11. 4. MS Edge & IE11 – when I hold down the left or right arrow key, the cursor goes a bit, then stalls, then goes, then stalls, etc.. I wonder if this problem is related to items 2 and 3.

Installed KB3199986 and KB3197954 on 10/27, or more accurately, Microsoft forced installed them and restarted the computer while I was away.

Since then, it takes about 20 minutes for my laptop to enable me to sign on. The Toshiba splash screen appears, and then it takes up to 15+ minutes before I get to the sign-on screen. It also takes about 15 minutes to shut down. I haven’t been able to fix the problem since system restore doesn’t complete informing me it wasn’t able to extract bootstat.dat. I also can’t uninstall KB3199986 directly. Easily the worst update from Microsoft in 10 years.

I have a problem with installation of the update KB3197954. I have tried to install the update on my computer many times, but each time, after the automatic restart, the black screen with loading circle is displayed for hours. I always have to restart the computer by myself – I also have to use the computer… – after that I have to wait long time before a general failure message shows up and then the update is automatically rolled back.

KB3197954 totally blocked access to my network. NOTHING outside my computer was accessible – except for Internet. Windows said I no permissions to access devices on MY OWN intranet despite I could access everything from other computers. Had to uninstall KB3197954. Now it works. It only took me a month without network access and backup to figure that out.

Oh no….I uninstalled KB3197954 and everything worked fine. But the recent updates installed it again! And so bad that I could not find it in the uninstall updates and so I could not uninstall it. Now, my desktop shutdown became restart again!!! So bad, very bad MS.

I connected with the Microsoft chat line to resolve my installation of these updates. It took two “chats” to fix the problem. They ended up reinstalling Windows 10, keeping my files intact. They said the downloaded files from the update must have been corrupt. Whatever. My PC is working with no further updates needed. YAY!

KB 3199986 is causing major problems for a particular app that is used many users of a hardware/software system I manage support for. This update is causing BSOD events and with Windows 10 there is no option to remove this update.

This set of updates totally messed up my Surface Pro 3.. The sleep mode doesn’t work anymore…and I have to keep my fingers crossed everytime I try to bootup.

If I look at the Event Viewer, I see this whole set of Errors on the Service Control Manager, DistributedCOM and Bits-Client that never existed prior to Nov 1 ( when the patches got installed)…I have taken it to the Microsoft Store but the only thing they can suggest is to replace the motherboard …Microsoft sucks…BIGTIME !!! (Coincidentally it all happened 4 days after my warranty got over, the conspiracy-theorist-in-me thinks that this is a deliberate ploy by MS to get us to buy newer machines)

About gHacks

Ghacks is a technology news blog that was founded in 2005 by Martin Brinkmann. It has since then become one of the most popular tech news sites on the Internet with five authors and regular contributions from freelance writers.