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"I've always endeavoured to protect my family's privacy from the media. I hope the media and the public will continue to respect our privacy at this time. Once again, I'm very sorry."

It further reads that customers who purchased tickets for the live arena tour and Dance for Life tour can receive refunds from their original point of purchase, which includes AXS.com and Ticketmaster .

However those who purchased Dance for Life tickets can still donate the money to Cancer Research UK by visiting www.cancerresearchuk.org .

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