RETURN & REFUND POLICIES

Return Policies All merchandise is brand new and fully guaranteed by the manufacturer. If for any reason you're not fully satisfied with your order or your online purchase, you may return it for a full refund or replacement within 14 days upon receiving order. A return authorization must be obtained by calling 006-012-4009008 or by e-mail coffeecomment@gmail.com, Merchandise must be in brand new condition and must be returned via UPS, Fedex or any carrier where a signature is required. Customer is responsible for any charges incurred. Credit will be issued upon receipt.

Store Privacy PoliciesThe Information We Collect: No customer information is ever sold or given to a 3rd party under any circumstances. This notice applies to all information collected or submitted on the asahi2u.com website or by phone. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name Address Email address Phone number Credit/Debit Card Information (etc.) On some pages, you can submit information about other people. For example, if you order an item online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: Name Address Phone Number (etc.) The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create an item-card is only used for that purpose, and it is only disclosed to the person receiving the item. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Disclaimer: For illustration purpose, the actual color of the products may be slightly different from our website.