A fusible link may have blown. They act like fuses except the power two or three circuits flow thru them. A clear sign of this is loss of function on multiple accessories. You will need a wire diagram to locate the area where the link is, look thru the wire looms and look for witherd wireing.

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FIRST: try using the gas release lever from inside the car with the driver side door closed.
My 2006 Jetta gas release lever would only work if the driver door were shut and I pulled the release from the inside car interior.
Turns out it was a severed door wire (NOT THE RELEASE CABLE). Thus when the door was open, it stretched the damaged wire and so none of the door controls worked unless the door was closed. ie windows, trunk release, and gas release.
It was a $600 repair at the dealership, parts and labor! :(

HI,
Is this a lever or button you pull or push? If it's a button than it must be electric and there is likely a fuse somewehre in the link for both trunk and gas lid that may be under the dash, by the engine, or somwhere else.

If it's a lever than it's likely a cable that runs back to them...but not sure how BOTH would be 'broken'. Does the lever feel 'different' as in loose or less tension than in the past?

Try having a second person pull on the door as you press the button, and also listen by the door to see if you can hear the release latch working. Also, open your trunk, and on the same side as your gas tank will be a little pull handle as an emergency release for your fuel door. It may be behind the trunk liner, but usualy they are easily accessable. and if you have any other problems, refer to the owner's manual to locate the release.

I had one gas door solenoid replaced under warranty. Since then I have just shot a bit of WD40 onto the post comng from the solenoid that holds the door closed. Do this at each oil change and the problems should stop.