Aquatic Center Dock Master Customer Service Representive

1901 Hazel Ave, Gold River, CA 95670, USAReq #257

Tuesday, January 28, 2020

The Aquatic Center's purpose is to provide high quality boating and safety programs through education, recreation and competition; and to bring regional and national recognition to Associated Students Inc., and Sacramento State, increasing the value of the students degree.

The Sacramento State Aquatic Center is a proud program of Associated Students, Inc. The Aquatic Center is a National Boating Instruction Safety Center located on beautiful Lake Natoma. The Aquatic Center offers a variety of classes, camps, facility reservations, team building, youth groups and equipment rentals. We are open to the general public.

SUMMARY:The Dock Master shall handle the daily outdoor customer service operations of the Aquatic Center. Primary areas of responsibility are Water safety on the docks, customer service, room and facility set-up, cleaning, facility support and opening and closing duties.

ESSENTIAL DUTIES & RESPONSIBILITIES: • Assist customers in boat launch, with the right equipment, properly fitted PFD’s, and helpful instructional pointers for basic boating safety and provide rescues as needed. • Facility/room set up and clean-up. • Provide appropriate assistance to customers, vendors, officials and staff. • Keep equipment and facility clean including basic janitorial work. Inspect equipment for damage to ensure safety. • Open the facility, including but not limited to setting up equipment for daily use and facility maintenance. Complete opening reports. • Close the facility, including but not limited to putting away all equipment, locking doors and setting alarm. Complete closing reports. • Provide support for a variety of special events. • Other duties may be assigned.

CORE COMPETENCIES:

• Exceptional customer service skills • Ability to communicate effectively both verbally and in writing with staff, employees and public • Good analytical and problem-solving skills • Ability to follow oral and written instructions

MINIMUM QUALIFICATIONS: • C.P.R., First Aid, Lifeguard Training or Equivalent Red Cross Water Safety Class and California Boating Safety Certificate • Ability to lift and move up to 50 pounds • Be checked-out to operate Safety launches on Lake Natoma • Current Class C Driver’s License and be able to drive an Aquatic Center vehicle, for gas runs and ice• Ability to work evenings and weekends• Must be able to work in a variety of weather conditions and be prepared for both heat and cold • Walking and climbing; lifting and carrying heavy objects; bending and stooping continually and for extended periods of time • Ability to pass background check and drug screen • Be water safe to work on the docks

All Aquatic Center Staff must sign a Code of Conduct and Dress Code Agreement

“you’ll enjoy the experience” #LakeLife

BACKGROUND CHECK

A background check (including a criminal records check) must be completed satisfactorily after the candidate is offered a position with Associated Students, Inc. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current
Associated Students, Inc. employees who apply for the position.

Associated Students is a nonprofit corporation and an auxiliary organization of California State University, Sacramento providing a wide range of programs and services to the students of CSUS.Therefore, ASI employees are not state employees.www.asi.csus.edu

In
compliance with the Jeanne Clery Disclosure of Campus Security Policy and
Campus Crime Statistics Act, California State University, Sacramento has made
crime statistics available on-line at www.csus.edu/police/cleryact.htm