Agincare Live-in Care Services Live-in Care enables anyone, young or old, with care needs to continue living in their own home with a round-the-clock care worker. Whether you just need companionship or have some specific health issues that mean you require extra support, Live-in Care provides a full-time realistic and […]

Care Cover 24/7 is a home care agency based in the South East of Shropshire and provides quality home care for clients in Shropshire and surrounding areas. Care Cover are CQC registered and provide care and support to clients in their own homes. Care Cover’s care packages are based and […]

Helping Hands has been providing companionship through to complex nursing-led live-in care to people across England and Wales since 1989 and is widely acknowledged to be the country’s most respected provider of the service. As a values driven family business, we have worked tirelessly over the past 24 years to […]

Independent People Homecare is an established live-in care agency with a wide network of experienced home care assistants. Leading the way in providing comprehensive, competitively-priced care services, our carers deliver care plans that enable our clients to enjoy their independence with the support of trained home care professionals. Our focus […]

Promedica24 Watford is the CQC registered office that supports the Promedica24 Franchises in the South East. In 12 years we have grown to become Europe’s largest provider of live-in care. Our knowledge, experience and depth of understanding of adult social care and the care system has enabled us to help […]

The Good Care Group is a national provider of professional, multi-award winning 24 hour live-in care services for people allowing them to continue to live safely and happily in their own home, maintaining dignity and independence, with tailored support as required. Our service is fully managed – we pay the […]

Your Local Providers

Here at Promedica24 we offer a 24 hour care at home service as a genuine alternative to residential care homes. We are passionate about our client’s right to choose where and how they are cared for. Our services vary from simple companionship and support to more advanced specialist requirements such […]

About us

Inspection checks

These checks were carried out under the inspection model that CQC have used since 2009. These will gradually be replaced by the CQC's new ratings (see below).

All standards were being met when the CQC inspected the service. If this service has not had a CQC inspection since it registered with the CQC, judgement may be based on the CQC's assessment of declarations and evidence supplied by the service.

At least one standard in this area was not being met when the CQC inspected the service and the CQC required improvements.

At least one standard in this area was not being met when the CQC inspected the service and the CQC have taken enforcement action.

New inspection ratings

The CQC are moving to a new inspection model and rate services according to how safe, effective, caring, responsive and well-led they are, using four levels:

Outstanding – the service is performing exceptionally well.

Good - the service is performing well and meeting the CQC's expectations.

Requires improvement – the service isn't performing as well as it should and the CQC have told the service how it must improve.

Inadequate – the service is performing badly and the CQC have taken enforcement action against the provider of the service.

No rating/under appeal/rating suspended – there are some services which the CQC can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by the CQC and will be published soon.