Rated 5.0 out of 5.0 by grob617 Front desk staff
I think the front desk staff should be more engaging with guest. Your complimentary break should have more items such as grits, pancakes, waffles, etc.
February 19, 2015

Rated 2.0 out of 5.0 by vrivera Uncertain about their rooms avaiable
When I arrived and checked in, I had reserved a non smoking room. I was told they were out of them. They put us in a smoking room that was horrible and the phone didn't work. When I called to the front desk I asked to speak to a manager so that I could change rooms or be refunded because I wasn't staying in that room, I was told that they did in fact have non smoking rooms. So we had to pack up everything we had unloaded and move to an upstairs room. The bathrooms are incredibly small and there isn't much lighting.
February 19, 2015

Rated 5.0 out of 5.0 by Penjar Great place to stay
We stay here because of having medical procedures done at the Medical Center of Southeast Texas.
February 4, 2015

Rated 5.0 out of 5.0 by Smith&Wesson Total package
Upon check out the morning lady said "Thank You for allowing us the opportunity to serve You" I like that makes You feel special
January 19, 2015

Rated 5.0 out of 5.0 by tallcroz Very Nice Hotel
We stay here every year when we go to visit my sister's family in the Port Arthur area. It's a very nice hotel, with comfortable, quiet rooms. Staff is always friendly and helpful.
January 8, 2015

Rated 4.0 out of 5.0 by Arthur67 A nice place to relax
A very nice hotel, located at the best place of the city. Quiet and relaxing place.
December 27, 2014

Rated 4.0 out of 5.0 by LCTEX Nice old hotel
The room was nice, though it had an old musty smell. It got a beautiful view of the courtyard, just may need updating and deep cleaning. Maybe new carpet or something. Otherwise great location and nice.
December 21, 2014

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