Product/Model Name : ZICO 2ND MINI ALBUM 'TELEVISION /CMCC11114Any related data if the product has been approved/certified by laws:
n/aCountry of manufacture / origin : Republic of Korea (Korea,
South Korea)Manufacturer, including importer in the case of imported goods :
CJ DIGITAL MUSICtContact info for AS or customer service : Mwave Shop help desk /
Mwave help desk

1) Free shipping
- Shipping and tracking is free for residents living in Korea

2) Combined shipping
- If you have many items in your Cart, the items will be shipped after all of the items have been prepared.

3) Shipping Schedule
- MEET&GREET items: When the broadcast is over, the artist will sign the amount ordered. Once all of the items are signed, delivery will begin.
- Please refer to the 'Shipping Schedule' notice.

1) Processing (Payment completed. Preparing items) status
- The cancellation policy varies depending on the type of item
- If it is not a MEET&GREET item: Within 24 hours of transaction, request to cancel an order by going to My Account - Help Desk with the Order Number
- If it is a MEET&GREET item: You have until 30 minutes before the live broadcast to request to cancel an order by going to [My Account] - [Help Desk] with the Order Number
- Other rules: You may not cancel an order for a MEET&GREET item once the live broadcast begins: This is in order to prevent cancellations after the artist has read a message.

2) Prepared (On standby for shipping) status
- The item is ready to ship, so the order may not be canceled.
- Exceptions to the rule: If the customer insists on canceling, after the customer pays a $3 fee per item, the customer will be refunded the remaining sum.
- The imposed fee includes the cost of packaging materials, shipping, storing and packaging services

3) Complete (Shipping) status
- The item has already shipped, so the order may not be canceled.
- Exceptions to the rule: If more than 3 months have passed, and you still have not received the item and it can't be traced, go to My Account - Help Desk and leave your inquiry. You may receive a refund after discussion.

4) Complete (After receipt of item) status
- If the item is defective (missing components, missing autograph, damaged item), you may receive a refund. However, you may not exhange/return an item due to a change of heart.
- Within 3 days, go to My Account - Help Desk and request a refund with a photo of the entire box and the item
- Mwave will bear the cost of Paypal's remittance fee
- Exceptions to the rule: If a photo is not included or the request is made after 3 days, it is not refundable.

5) Customs
- Because customs policies vary by country, the customer must pay the applicable tax
- Mwave does not bear the tax.