Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I had the same experience as two other customers: Reports 455255 and 455408. CastleRock - Apx- SAI or whatever name they want to be called. I tried to cancel my home security services after 3 years on May 28, 2009 by phone and letter. My renewal was June 5, 2009 and since this was less than the 30 days they would not cancel my service. I am now obligated to pay the monthly fee for 12 more months.

I find that this practice of auto renewal after 3 years without any notification is at best deceitful and borderline criminal. I now feel hostage to their unwanted service.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.