Keyboard unresponsive at bootguard when resuming from hibernation with Encryption Desktop Drive Encryption

Article Id:170031

Status:Published

Updated On:24-08-2017 07:29

Legacy Id:TECH247381

Products:

Drive Encryption

Issue/Introduction:

When resuming from hibernation on a machine running Windows 10 with UEFI BIOS and encrypted with Encryption Desktop Drive Encryption, the keyboard is unresponsive and the user is unable to enter their password at bootguard.