Boards

- Customers are rarely right
- People can be incredibly stupid
- Indian call centers are just as annoying to us as they are to the customers
- Some people are ACTUALLY very pleasent
- A lot of people in call centers are lazy
- The bank can FUCK UP horrendously sometimes

Someone had to claim on their Payment protection insurance because he had a heart bypass, the PPC team were closed (it were 9pm) and he was too weak to get a pen, so I asked him what time will he be awake (considering the state he was in) he said that he tends to be up at around 1.30pm because he's carer tends to come round so I went into work an hour early, called him up and put him threw and it all got sorted. :) im good people?

I have to make about four phone calls to various customer services departments today and I'm absolutely dreading it because I know they will just send me round the houses and I'll get irate eventually.
I'm probably your worst customer though. I always get your full names :)