ABOUT THERMSURE

Brothers Alan & Trevor Roberts

Alan & Trevor have been involved in the Construction and Home Improvement Industry, gaining over 80 years of experience between them. As a result, they have a thorough understanding of the full range of insulation techniques and are ready and able to answer any questions you may have.

To ensure the continued success of Thermsure, Steve Williams became an active Director of the company in 2018. Steve’s knowledge and passion for customer experience, coupled with Thermsure’s excellent product range, will allow the company to continue to provide the outstanding service that Thermsure prides itself on.

Our Ethos

We aim to be professional, friendly and honest, ensuring and enjoyable, stress-free experience. We know that satisfied customers are the most important asset for any business and this is why we receive so many recommendations from past customers.

Our high quality, service-based approach has helped satisfied customers throughout North Wales and the North West of England to create their ideal home and we pride ourselves on supplying only the finest quality products available from World leading manufacturers such as Profile 22, Optima, Warncore, Rockdoor and Solidor. We are committed to providing the highest possible standards at unbeatable prices.

Our Process

Free Survey

Quotation

Final Measure

Installation Team

Finishing Touches

Aftercare Services

Free Survey
Following on from your enquiry, a free, no obligation survey is carried out by a member of our experience team. It will involve no hard sell, just the initial measurements and the design of our products you require.

Quotation
A quotation will then be emailed/posted out to you, depending on which one you prefer. Once you have accepted your quotation a deposit is then required before the final measure.

Final Measure
This stage includes a final survey, as well as any changes or amends at this point. After the final measure, the design is finalised.

Installation Team
Our expert team of fitters with years of experience will install your products in the shortest possible time, with the least possible disruption, at a time which is convenient for you. Each and every one of Thermsure’s installers has spent a minimum of 20 years working in the Construction and Home Improvement Industries.

Finishing Touches
We finish all jobs by checking everything is working correctly and walk you around the finished installation to make sure you are 100% satisfied with our products and workmanship. We respect your property and always ensure that all work areas are thoroughly cleaned and tidied.

Aftercare Services
Once the work is completed, our customer service team will contact you every 6 months to make sure everything is ok. Although if you require anything in the meantime, please do not hesitate to contact us by email – customercare@thermsure.com or by phone on 01978 316950. We don’t stop working for you, even when the job’s done. Our guarantees cover your entire product, and can be easily transferred to new owners should you decide to move.

Plus don’t forget, we offer a Deposit backed guarantee on all jobs.

Useful Information

If your installer is a member of a government Authorised Competant Persons Scheme such as FENSA, firms approved as a FENSA member will have undergone strict vetting procedures and are routinely inspected to ensure building regulation complianceis maintained.

Always ensure that the Glazing and Door company are a member of FENSA this will encourage more companies to sign up and reduce rouge traders in the market.

This will give the customer greater confidence and create a stronger more unified industry.

Guide To Energy Ratings For Windows

A window’s rating is determined by a formula which takes into account available solar heat gains subtracts the thermal losses.

Window Energy Rating= Solar Gains – Thermal Losses + Air Leakage.

This is then placed into a band on A-G scale consistent with other energy performance labels already familiar to the consumer

Did you know… The thermal insulation provided by low emissivity double glazing is 25% more efficient than that of standard double glazing. PLANITHERM boasts one of the lowest rates of heat loss, easily complying with building regulations.

All of our Windows contain Planitherm.

As Thermsure we strive to be a socially responsible business all of our Windows achieve a minimum Energy Rating of A and we can offer A++

BENEFITS OF ENERGY RATING
Growing concern for climate change and increasing energy costs to the consumer are contributing to the rapidly growing market for energy efficient products. Following WER (window energy rating) certification windows can now be added to the list of environmentally responsible options available to the end-user.

Speak to one of our experts today

What Our Customers Say About Us

“Would recommend to everyone very tidy work and great personalities – excellent.”

Karen Thomas

“First class service and quality products, very highly recommend.”

Wyn Williams

“Amazing quality!! I’m so pleased with my new windows and doors. would definitely recommend.”

Kayleigh Davies

“We were quoted by a number of local suppliers, but chose ThermSure based on the fantastic value for money offered, not to mention a trusted friend’s recommendation!”

Miss Pattinson

Llangollen, Denbighshire

“This firm delivers in every sense of the word: excellent proucts, workmen who take pride in their job and, just as importantly, their follow up care is second to none. A firm who really do go that extra mile to deliver and please the customer”

Karen Salmon

Wrexham

“Would highly recomend this realiable local business after a superb installation of my new Rockdoors. The installation team were very friendly and left my home immaculate. Was very impressed from my initial enquiry to the end product”

Dennis Taylor (Snooker Legened)

Wrexham

Thermsureis an Introducer Appointed Representative and provides a pure client Introduction through Improveasy Ltd., a company registered in England and Wales (Co. Reg. number 7807352). Registered Office: Manchester Business Park, 3000 Aviator Way, Manchester M22 5TG. The firm is authorised and regulated by the Financial Conduct Authority (FRN 708623) as a Broker, not a Lender, and offers credit facilities from a panel of lenders. The credit is subject to application and status.