BA: Heathrow charges 'must be reduced significantly'

Heathrow Airport's charges have already tripled over the past 11 years. The charges must be reduced significantly over the coming years, especially when the airport is cutting investment by around 25% from next year onwards.

We hope the regulator (the CAA) will give a fair ruling in the months ahead, which doesn't penalise customers and airlines.

Any investment plans between 2014 and 2019 should be targeted and efficient. We believe Heathrow can make significant savings to its inefficient cost base while still investing £3 billion in improving the overall customer experience.