I had the wonderful Windows Police Pro virus and after going through a number of searches was able to temporarily remove the program through Task Manager but couldn't find the covchast (something like that) that should have been paired with it. Back & forth with it until I could run my software (Stopzilla) and it seemed like it worked. Next day - Security Tool! Same issues except it won't let me run Task Manager, Run regedit, get to Stopzilla, etc. Eventually I did get Stopzilla to run but it was only a temporary effect as it's back today. Lost all of my desktop icons and although I can get them back with a right click on my base bar and "Show the Desktop" they disappear each time I close out any application. It has shut down the computer a couple of times since and now I am operating in Safe Mode without a clue. I found your site on a search and am hopeful!

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select "Perform Quick Scan", then click Scan.

The scan may take some time to finish,so please be patient.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and click Remove Selected.

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.Click OK to either and let MBAM proceed with the disinfection process.If asked to restart the computer, please do so immediately.

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found [You must be registered and logged in to see this link.]

Click Start>Run then copy paste the following command into the Run box & click OK"%userprofile%\desktop\commy.exe" /stepdel

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console

I couldn't log in last night for some reason and had to create a new log in at work today, so instead of Bavs24 I am now Gatorzone.

I can't remember the exact specifics from my attempt to follow your instructions last night, but I was able to save that text in notepad and save it to my desktop. However when I dragged the CFScript.txt to the ComboFix (keeping in mind that ComboFix was renamed commy.exe as per prior instructions) it would start to process and then I would get a prompt that asked if I had spelled CFScript correctly and when I clicked OK (or something similar) the process would jump shut down. I tried it several times with the same result. Bottom line is the process was never completed and a log at C:ComboFix.txt wasn't created and I am stuck at step #4 from your recommendations above.

Thanks again for all your help and I look forward to your response to this latest glitch!

Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.].

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select "Perform Full Scan", then click Scan.

The scan may take some time to finish,so please be patient.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and click Remove Selected.

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)

Please save the log to a location you will remember.

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

I can't get in to the "Active X". I installed F-Secure Internet Security 2010, but couldn't get the report to finish after in scanned. Advise please when you get a chance - again, greatly appreciated!Also - once this process is completed, what security software do you recommend for what I'm guessing is an average family use computer and is in line $-wise with most programs out there.