Item arrival depend on courier, distance from item supplier, human etc. For local ship from PH within PH expect your item at least 7 days from the day it was dispatch. For order of item from international supplier refer here – upzhop.com/shop-q-a

Sure, you can cancel your order within 7 days for brand new and 3 days for pre-owned books upon receiving it by initiating contact with us. Once you've canceled the order, you must send the parcel back to us within 14 days. Once we get it, you'll be refunded the price of the item(s) within 14 days. You'll be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty.
It is your responsibility to ensure safe return of the item(s) to us. If you return a high-value item, we recommend you use a recorded delivery service. We'll refund the same means of payment as you used to make your purchase.