SQream enables you to add more privileged users to the system.
These commands work from any client.
**Syntax**
create_role_statement ::=
CREATE ROLE role_name ;
GRANT LOGIN to role_name ;
GRANT PASSWORD 'new_password' to role_name ;
GRANT CONNECT ON DATABASE db_na...

Question - I forgot my support account password, is there any way to retrieve
it?
Answer - We do not store our customer's password for security reasons. If you
need a password reset, use the 'forgot my password' option on the login page.
...