Consumer Rights Solicitors

You undoubtedly expect life’s daily routine to run smoothly, but sometimes dealing with other people, commercial businesses and public organisations doesn’t go to plan. If so, then don’t suffer on your own; you have consumer rights that are there to support you, which means taking legal advice can often help resolve issues whenever you feel badly done to.

If you’re currently feeling hard done by after some encounter with another person or organisation, then you may need to read our website (or get some QualitySolicitors’ Free Initial Assessment) to see if your consumer rights have been infringed.

Consumer rights exist (often under the umbrella term; ‘public law) to help prevent people and organisations in power from misusing their position in unfair or discriminatory ways.

Naturally consumer rights – and sticking up for the rights of individuals – are a very important part of law, which is why you’ll find more specific information to help you if you’ve experienced the following; ‘community care issues’, ‘consumer issues relating to goods and services’, ‘data protection’, ‘freedom of information’, ‘human rights and discrimination’, advice for students and 'professional negligence'.

You’re not alone, because we welcome thousands of visitors to the QualitySolicitors website each week who read through our consumer rights pages.

We just hope you know that, when you’re ready to get face-to-face legal advice, we have a whole network of consumer rights solicitors to help you. You can talk a legal worry through for free by contacting QualitySolicitors and clarifying which aspects of the law are relevant to your situation by using our Free Initial Assessment service in the first instance.

After that, why not arrange an Ask the Legal Expert introductory face-to-face consultation with a solicitor at one of our law firms for only £99.

Expert legal advice you can rely on:

Consumer rights

You undoubtedly expect life’s daily routine to run smoothly, but sometimes dealing with other people, commercial businesses and public organisations doesn’t go to plan. If so, then don’t suffer on your own; you have consumer rights that are there to support you, which means taking legal advice can often help resolve issues whenever you feel badly done to.

Community care issues

When adults have special care needs, the local authority is often responsible for providing community care services to help support the individual in their daily life. Community care services can include services provided in your own home, or at another location within the community.

Consumer issues - goods and services

As consumers, most of us buy goods and services from companies on a daily basis. And it’s right to expect these to reach an acceptable standard. When they do not, you have legal rights as a consumer to protect you.

Data protection

In today’s modern world, many companies hold sensitive information about individuals - from bank details and contact information to medical information. Whilst companies may need this information to provide us with services or employment, they have a duty to ensure that our information is not misused or shared with the wrong people.

Freedom of information

Public authorities hold a vast amount of information on a wide range of topics. The Freedom of Information Act gives the public the right to access this information. This means you have the right to ask any public sector organisation to provide all of the recorded information they hold on any particular subject.

Human rights and discrimination

As humans, we have particular rights that ensure we can expect to live and be treated in certain ways. These human rights are protected by law. Examples of human rights in the UK include the right to life, the right to an education and the right to a fair trial.

Professional negligence

When you ask a professional for advice, that’s what you expect. But what if that advice causes you problems or losses? Surveyors, architects, solicitors and accountants are all bound by professional standards and owe you a duty of care and skill. So, if there advice is negligent you have the right to make a claim, and that’s where we can help.

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Your local legal experts

Why QualitySolicitors?

With QualitySolicitors your first initial assessment is free, so you can call us without worrying about being charged for a call you might not have actually needed to make. And because we place our clients are at the heart of everything we do, we make these five customer service promises to make sure you'll feel properly looked after.

This is why, in the first instance, most people looking for legal help in relation to a 'Home And Property' call QualitySolicitors for a Free Initial Assessment over the phone before requesting our Ask the Legal Expert service; which is an introductory 45-minute face-to-face consultation for £99.

With us, you’ll always find our lawyers are friendly and approachable.
That’s why we promise you that as our client, you will always be given the direct phone and email details of your lawyer – making it easy to get in touch.

Have you ever wanted to just ask a lawyer if they can help you, without worrying about what it may cost to contact them? If so, call QualitySolicitors and together we can work out what your next steps might be... in confidence, at no cost and with no obligation.
At QualitySolicitors, our Free Initial Assessment promise puts you directly in touch with a local law firm who will happily talk to you for free to clarify how they can help you.

Using a solicitor doesn’t have to involve any unexpected costs.
We promise to confirm the full costs you can expect before we begin any work and keep you informed throughout.
And we won’t start any work until we know you’re happy with our estimate.

Need a lawyer who’ll get in touch when they say they will and not leave you in the dark?
Good news – we promise to you, our clients - call or email us by 3pm, Monday to Friday and you’ll hear back from us the very same day. And if we can’t give you a full response straight away because your question needs further investigation, we’ll always let you know and give you details of exactly when we’ll next be in touch.

QualitySolicitors law firms know that when you need to meet with a solicitor, finding time during office hours can prove impractical. So we thought we’d help by offering flexible opening hours; simple!