Description:
Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.

Concierges typically: Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events. Provide information about local features, such as shopping, dining, nightlife, or recreational destinations. Make travel arrangements for sightseeing or other tours. Receive, store, or deliver luggage or mail. Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.

Wage Disclaimer: Wage estimates are based on Occupational Employment Statistics and the American Community Survey. Wage estimates are also affected by county-level Economic Modeling Specialists Intl. (EMSI) earnings by industry. Required education level for indicated wage and employment trends available from O*NET OnLine.

Description:
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Front Desk Agents typically: Greet, register, and assign rooms to guests of hotels or motels. Contact housekeeping or maintenance staff when guests report problems. Issue room keys and escort instructions to bellhops. Make and confirm reservations. Verify customers' credit, and establish how the customer will pay for the accommodation.

Wage Disclaimer: Wage estimates are based on Occupational Employment Statistics and the American Community Survey. Wage estimates are also affected by county-level Economic Modeling Specialists Intl. (EMSI) earnings by industry. Required education level for indicated wage and employment trends available from O*NET OnLine.

Description
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

Housekeeping Managers typically: Plan and prepare employee work schedules. Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner. Inspect work performed to ensure that it meets specifications and established standards. Perform or assist with cleaning duties as necessary. Confer with staff to resolve performance and personnel problems, and to discuss company policies.

Wage Disclaimer: Wage estimates are based on Occupational Employment Statistics and the American Community Survey. Wage estimates are also affected by county-level Economic Modeling Specialists Intl. (EMSI) earnings by industry. Required education level for indicated wage and employment trends available from O*NET OnLine.

Wage Disclaimer: Wage estimates are based on Occupational Employment Statistics and the American Community Survey. Wage estimates are also affected by county-level Economic Modeling Specialists Intl. (EMSI) earnings by industry. Required education level for indicated wage and employment trends available from O*NET OnLine.

Line Cook

Description
Prepare, season, and cook dishes such as soups, meats, vegetables, or desserts in restaurants. May order supplies, keep records and accounts, price items on menu, or plan menu.

Line Cooks typically: Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices. Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock. Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters. Season and cook food according to recipes or personal judgment and experience. Turn or stir foods to ensure even cooking.

Wage Disclaimer: Wage estimates are based on Occupational Employment Statistics and the American Community Survey. Wage estimates are also affected by county-level Economic Modeling Specialists Intl. (EMSI) earnings by industry. Required education level for indicated wage and employment trends available from O*NET OnLine.

Pastry Chef

Description
Direct and may participate in the preparation, seasoning, and cooking of salads, soups, fish, meats, vegetables, desserts, or other foods. May plan and price menu items, order supplies, and keep records and accounts.

Pastry Chefs typically: Monitor sanitation practices to ensure that employees follow standards and regulations. Check the quality of raw or cooked food products to ensure that standards are met. Estimate amounts and costs of required supplies, such as food and ingredients. Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food. Supervise or coordinate activities of cooks or workers engaged in food preparation.

Wage Disclaimer: Wage estimates are based on Occupational Employment Statistics and the American Community Survey. Wage estimates are also affected by county-level Economic Modeling Specialists Intl. (EMSI) earnings by industry. Required education level for indicated wage and employment trends available from O*NET OnLine.

Description
Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.

Meeting and Event Planners typically: Consult with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions. Review event bills for accuracy and approve payment. Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security. Arrange the availability of audio-visual equipment, transportation, displays, and other event needs. Confer with staff at a chosen event site to coordinate details.

Wage Disclaimer: Wage estimates are based on Occupational Employment Statistics and the American Community Survey. Wage estimates are also affected by county-level Economic Modeling Specialists Intl. (EMSI) earnings by industry. Required education level for indicated wage and employment trends available from O*NET OnLine.

This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

NOTE: Associate of Arts, Business, and Science degrees are intended for transfer to another NSHE institution. Associate of Applied Science degrees are for a specific occupation, intended to respond to the needs of the workforce and may transfer to a NSHE institution offering a Bachelor of Applied Science degree.