The need for effective training – whether it addresses complexity, liability, risk, regulation or an increased emphasis on customer service – is increasing for all organizations, including government agencies. With training so integral... Read full article: Shouldn&#039;t training be easier?

I recently caught up with Tammy Bilitzky, CIO of DCL, to do a deep dive into how her company utilizes state-of-the-art technologies like machine learning, AI, deep learning and NLP to make DCL’s products competitive. Tammy is responsible for... Read full article: Interview: Tammy Bilitzky, CIO of DCL

Discovery vendors and indexing services each have precise requirements on how and when content such as journals, eBook collections and metadata (including keywords tagged as titles, authors and summaries) should be delivered for maximum exposure.... Read full article: Discovery That Would Make Magellan Proud

"Your mission, Jim, should you decide to accept it, is…. As usual, should you or any member of your I.M. Force be captured or killed, the secretary will disavow any knowledge of your existence. This tape will self-destruct in five seconds. Good luck... Read full article: Insider Security: Mission Impossible?