@cpytel Nice article here: — Wondering, where do you track time spent on projects? Freshbooks too?

Chad Pytel February 11, 2013 playbook The following details many of the different tools, people, and processes that run our business. Before discussing those tools, we’d like to say we try to avoid building internal tools. It requires time and money to build and makes you reliant on yourself if and when things don't work. We try not to fool ourselves into thinking our problems are unique. We will use spreadsheets and manual processes first. When we do build something, it is usually after using other things for years. Sales We use Pipedrive for sales pipeline tracking and planning. We switched to it from Highrise , which we still use for tracking communication and people who are not in the immediate sales pipeline. We have a Wufoo form on thoughtbot.com that potential clients fill out to contact us. It has a web hook, which posts to a Sinatra application, which then posts t...