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Bucks Vehicle Hire

Unit F Clay Lane Farm

Clay Lane

Booker

Marlow

Buckinghamshire

SL7 3DT

t: 01494 445959

e: enquiry@buckscarhire.com

Terms and Conditions

1 Your contract with us

When
you sign the form on page 1 of this rental agreement, you accept the conditions
set out in this rental agreement. Please read this agreement carefully. If
there is anything you do not understand, ask a member of staff to explain it.

2 Rental period

You
will have the vehicle for the period shown in the agreement. We may agree to
extend this rental period, but the total rental will not be for more than 30
days. If you do not bring back the vehicle on time, you will be breaking the
conditions of this agreement. We can charge you for every day or part of the
day you have the vehicle after you should have returned it to us. We will
charge you a daily or hourly rate (which will be shown at the place you have
rented the vehicle from) until we get our vehicle back. If you break our
agreement, we can ask you to bring back the vehicle before the date and time we
have agreed with you. To do this we will give you written notice in person or
send it to the address you have given on page 1. Once we have given you the
notice in person, you will no longer have our permission to have the vehicle.
If we send you a notice in the post, one day after we have posted it you will
no longer have our permission to have the vehicle. We may then take back our
vehicle. If we believe you have given us false information, we may take back the
vehicle without giving you any notice.

3 Your responsibilities

a You must inspect the vehicle and any accessories we
provide before you take the vehicle. If you are not satisfied with the vehicle
or you do not think the condition of the vehicle meets our pre-rental
inspection report, you should let us know.

b You must look after the vehicle, any accessories
and the keys or other locking device for the vehicle. You must always lock the
vehicle when you are not using it, and use any security device which is fitted
or which we supply. You must always protect the vehicle against weather
conditions which could cause damage. You must make sure that you use the correct
type of fuel [you will be responsible to the full value of repair if incorrect
fuel is used] and fluids in the vehicle.

c Depending on section 8 of this agreement (‘Our
motor insurance and damage protection programme’), you are responsible for any
damage to the vehicle, including damage caused by hitting low-level objects
such as bridges or low hanging tree branches. You will have to pay our
reasonable costs for bringing the vehicle back to the condition stated in the
pre-rental inspection report. This could include the cost of any damage inside
and outside the vehicle, cleaning costs if the vehicle is very dirty, and
replacing any items or accessories.

d You must not sell, rent or get rid of the vehicle
or any of its parts. You must not give or try to give anyone the legal rights to
the vehicle or transfer legal ownershipYou must not let anyone work on
the vehicle without our permission. If we do give you permission, we will only
give you a refund if you have a receipt for the work we have given you
permission for.

f You must let us know as soon as you become aware of
a fault with the vehicle, or if the vehicle is stolen or involved in an
accident.

g If we have agreed to drop off the vehicle at an
address you give us, you will be responsible for the vehicle from the time we
drop it off.

h Unless we have agreed to collect the vehicle from
you, you must return the vehicle to the location or rental branch we agreed.
You must return it during the opening hours or at a time we tell you. When you
return the vehicle, our staff must check its condition. If we have agreed to
allow you to return the vehicle outside of our opening hours, you will stay
responsible for the vehicle and its condition until our staff have checked it.
We may need to clean the vehicle before our staff can check its condition.

i You must not carry any object or substance which,
because of its condition or smell, may harm the vehicle or delay us renting or
selling it.

4 Our responsibilities

a We will identify and tell you about any existing
damage to the vehicle before you sign this agreement.

b We have maintained the vehicle to at least the manufacturer’s
recommended standard. The vehicle is roadworthy and suitable for you to use at
the start of the

rental
period.

c We are responsible if someone is injured or dies as
a result of our action or failure to act. We are also responsible for any loss
you suffer as a result of us breaking this

agreement,
if we could have predicted your loss at the time this agreement started and it
is a result of us breaking this agreement. We are not responsible for any loss
which is a side effect of the main loss and which we or you could not have
predicted, such as loss of profits or loss of opportunity (for example not
being able to go to a business meeting).

5 Property

We
are only responsible for loss or damage to property in the vehicle if the loss
or damage is a result of our neglect or if we have broken the conditions of our
agreement. You are responsible for removing your personal belongings from the vehicle
at the end of the rental period, as we are not responsible for any items you
leave in the vehicle. If you do leave items in the vehicle, we may agree to
keep them for you to collect within a reasonable time. We may charge you reasonable
costs for storing the items.

6 Conditions for using the vehicle

a Only you, any driver named on page 1 [of the rental
agreement], and anyone we have given written permission to, can drive the
vehicle. Anyone driving the vehicle must have a full driving licence which is
valid in the European Economic Area for the type of vehicle you are renting.

b You must not rent the vehicle to anyone else. You
must also not use the vehicle or let someone else use it:

b1 for any illegal purposes or in a way which would
cause nuisance;

b2 to carry passengers for a fee (except for minibuses
which you have a valid operator’s licence for);

b3 for driving lessons;

b4 to tow or push any vehicle, trailer or other
object, without our written permission;

b5 for racing, pacemaking, or to test the vehicle’s
reliability or speed;

b6 off roads or on roads unsuitable for the vehicle;

b7 if the driver has been drinking alcohol or taking
drugs;

b8 outside the United Kingdom, unless we have given
you written permission and a Vehicle on Hire Certificate;

b9 if it is loaded beyond the manufacturer’s maximum weight
recommendations;

b10 to carry unsecured loads;

b11 to carry more passengers than the vehicle was manufactured
to legally carry; or

b12 if the driver does not have a valid operator’s
licence (if it is a goods vehicle or a minibus).

7 Charges

We
work out our charges using our current price list, which includes VAT (see page
1 [of the rental agreement]). You will be responsible for paying the following
charges.

a The rental and any other charges we work out
according to this agreement.

b Any charge for loss or damage resulting from you
not keeping to your responsibilities, as set out in section 3 (above).

c A refuelling service charge if you did not return
the vehicle to us with the agreed amount of fuel. The charge will be based on
the rates set out on page 1 of this agreement or those at the location or
rental branch you rented the vehicle from (or both).

d All charges and legal costs for any congestion
charge, roadtraffic offence or parking offence, or any other offence involving
the rental vehicle, including costs from the vehicle being clamped, seized or
towed away. You are responsible for paying the appropriate authority or company
for any charges and costs if and when they ask for these payments. You will
also be responsible for paying our reasonable administration charges for
dealing with these matters.

e The reasonable cost of repairing any damage to the
vehicle which was not noted at the start of the agreement, whether you were at
fault or not (depending on section 4). You will also be responsible for paying
the reasonable cost of replacing the vehicle if it is stolen or written off,
depending on any insurance you have (as set out in section 8), if and when we
demand this payment.

f A loss-of-income charge, when we demand it, if we
cannot rent out the vehicle because it needs to be repaired, if it is a write-off
(it cannot be repaired), or if it has been stolen and we are waiting to receive
a full payment of the vehicle’s value.

g We will only charge you for loss of income if we
cannot get back our losses under the damage protection programme, as explained
in section 8. We will charge you at the published daily or hourly rate, and we
will never charge you for more than 30 days. We will always do everything we
can to make sure we repair the vehicle or get back our costs as soon as
possible.

h Any recovery charges arising from the Vehicle and
Operator Services Agency (VOSA), HM Revenue & Customs (HMRC), the police,
or any other public organisation (or their agent) who has seized the vehicle.
You will also have to pay us a loss-of-income charge while we cannot rent out
the vehicle.

i Any published rates for delivering and collecting
the vehicle, a charge for an extra driver or returning the vehicle late, and charges
for accessories such as child car seats, satellite navigation systems and other
similar items.

j Interest, which we will add every day to any amount
you do not pay us on time, at the rate of 4% a year above the base lending rate
as published by Barclays Bank. We will publish this rate from time to time.

k We will work out all charges in line with this
agreement, and they will include VAT (if this applies).You are responsible for
all charges, even if you have asked someone else to be responsible for them.

8 Our motor insurance and damage protection programme

You
can get full details of our damage protection programme from the office at
which you rented the vehicle. If we arrange separate motor insurance, we will
give you information on the motor insurance cover and any restrictions which
may apply. Otherwise, the conditions of our motor insurance and damage
protection programme will apply. By putting your initials in the appropriate
box on page 1 [of the rental agreement], you are accepting the conditions of
our motor insurance and damage protection programme.

a We have a legal responsibility to have third-party
motor insurance. This provides cover for claims if you injure or kill anybody,
or damage their property. Cover for damage to property is limited to £1
million.

b We will provide cover for loss or damage to the
vehicle if you have put your initials in the box marked ‘Collision and loss damage
waiver’ on page 1. Even if you accept this, you still have to pay an amount up
to the ‘responsibility amount’ every time you damage the vehicle. The
responsibility amount you have to pay in each case is shown on page 1 [of the
rental agreement].

c We will provide cover for theft and damage to the
vehicle caused during a theft or attempted theft if you have put your initials
in the box marked ‘Theft waiver’ on page 1 [of the rental agreement]. Even if
you accept this, you still have to pay an amount up to the ‘responsibility
amount’ if the vehicle is stolen.

d We will, if available, provide personal accident
insurance, personal belongings insurance and goods-in-transit insurance if you
have put your initials in the appropriate boxes on page 1 [of the rental
agreement]. You are responsible for deciding whether these products are
suitable for your needs. We are not responsible if the product does not meet
your needs.

9 Your own insurance

If we
fill in the appropriate box on page 1 [of the rental agreement], you may
arrange your own motor insurance to cover your legal responsibility for any
loss, or if the vehicle is stolen or damaged, for the full period you are
renting the vehicle for. You must prove that this motor insurance is valid and
sign the confirmation on page 1 [of the rental agreement]. We have the right to
agree:

l the
amount of cover you arrange;

I the
type of policy you choose; and the insurer you choose.

We
must be satisfied with the insurance cover and policy conditions, and you must
not change them. We may ask your insurers to record our name as owner of the
vehicle. If the vehicle is damaged or stolen we will negotiate any settlement for
loss or damage with your insurers, and we will receive any money they pay out.
This includes allowing us to take legal action in your name and defending any
proceedings taken against you. You are responsible for paying the full claim
and paying all costs if the policy you have arranged fails and the vehicle is
damaged, lost or stolen, or someone else makes a claim.

10 What to do if you have an accident or the vehicle is stolen

If
you are involved in an accident, you must not admit that you are responsible.
You should describe the situation as fully as possible when you are asked to do
so by the police and us. You should get the names and addresses of everyone
involved, including witnesses

You
should also:

l
make sure the vehicle is secure;

l
tell the police straight away if anyone is injured or if there is a disagreement
over who is responsible; and

l
contact us straight away. You must then fill in our accident report form and
send it to our address, shown on page 1 [of the rental agreement]. If the vehicle
has been stolen, you must tell us as soon as possible and confirm this in
writing as soon as reasonably possible. You or any authorised drivers will also
need to:

l get
the names and addresses of any witnesses and give them to us;

I
send us any notices or other documents relating to any legal proceedings
arising out of the theft or loss;

l
help us and our insurers in any legal proceedings, including allowing us to
take legal action in your name and defending any legal action taken against
you; and give us back all keys and report the theft or loss to the police as
soon as reasonably possible.

11 Data protection

By
entering into this rental agreement you agree that we can process and store
your personal information in connection with this agreement. We will use your
information to analyse statistics, for market research, credit control and to
protect our assets. You agree that if you break the terms of this agreement we
can pass your personal information to credit-reference agencies, debt
collectors, the police or any other relevant organisation. We can also give this
information to the British Vehicle Rental and Leasing Association (BVRLA),
which can share your personal information with its members to prevent crime and
protect its assets, as allowed under the Data Protection Act 1998.

12 Ending this agreement

a We will end this agreement if we find out that your
belongings have been taken away from you to pay off your debts, or a receiving
order has been made against you. We may end this agreement if you do not meet
its main conditions.

b If you are a company, we will end this agreement
if: l you go into liquidation;

l you
call a meeting of creditors; l we find out that your goods have been taken away
from you until you pay off your debts; or l you do not meet any of the
conditions of this agreement.

c If we end this agreement it will not affect our
right to receive any amount you owe us under the conditions of this agreement.
We can also claim reasonable costs from you if you do not meet the main
conditions of this agreement. We can repossess the vehicle and charge you a
reasonable amount for doing so.

13 The law

We
aim to deal with all disagreements fairly and calmly. If we cannot deal with a
disagreement, we may take the matter to the BVRLA’s conciliation service. This
agreement is governed by the laws of the country in which you signed it. Any disagreement
may be settled in the courts of that country. This agreement contains all the conditions which we
have agreed and replaces any written or verbal agreements we have with you