FAQ

Why should I use Seniors Plus More over other agencies in Middle Tennessee?
Our locally owned and operated business has served more than 4,000 satisfied clients throughout Middle Tennessee. Our strength lies in the quality of our companion/caregivers, our personalized service, and the ability to work with you to create a care plan tailored to meet your needs.

What are your rates?
Our rates start at $12.50/hour. Seniors Plus More does have different rates depending on the number of hours you require our services, but rates are not determined by the number of services you choose. You may choose as many of the services our companion/caregivers provide that you need for the same hourly rate. Please contact us for more information about our rates.

How do you keep your rates so competitive?
Seniors Plus More is a locally-owned and operated company, not a franchise. Our overhead is lower than many franchises, allowing us to offer quality care at competitive rates.

Are your services covered by insurance?
Our services are typically not covered by insurance. If you do hold long-term care insurance, our services may be covered, provided you meet the three requirements of ADL (Actives of Daily Living).

How do you bill for your services?
Seniors Plus More bill twice a month for services. The first bill is for services rendered the 1st through the 15th of the month; the second bill is for services the 16th through the end of the month.

Are you licensed by the State of Tennessee?
Yes, Seniors Plus More is licensed by the Tennessee Department of Mental Health Development as a Non-Medical In-Home Care Service.

Is your company insured and bonded?
All of our in-home companion/caregivers are bonded and insured to provide the safety, comfort and peace of mind you and your loved ones deserve. Our company also carries complete general liability and insurance.

Do you do background checks and drug tests on your companion/caregivers?

All companion/caregivers undergo an extensive interview and application process. Seniors Plus More verifies all previous work experience and check references provided to us. Seniors Plus More also does a thorough background check including a criminal background check and abuses and sexual abuse registry checks. For any companion/caregivers who will be providing transportation services, Seniors Plus More processes a Motor Vehicle Report to assess their driving skills. In addition, Seniors Plus More requires all of our companion/caregivers to be tested for tuberculosis (TB).

Do you provide service around the clock?
Yes, our companion/caregivers can provide service around the clock, 24 hours a day, 7 days a week. You can speak with a “live” person any time of the day or night. The Executive Director, Josh Smithson, is available 24/7 by cell phone (615-573-5002).

Will I have the same companion/caregiver every time?
Seniors Plus More believes in continuity of care, especially for our clients with dementia who need consistency in their routine. You will be assigned a primary companion/caregiver, who will come for every visit you schedule.

What happens if my companion/caregiver can’t come because of illness or an emergency?
Every client is also assigned a backup companion/caregiver, in case their primary companion/caregiver is unable to meet their obligation. You will have an opportunity to meet your backup companion/caregiver, so you “know them before you need them.”

What if the companion/caregiver you provide doesn’t work out?
Although Seniors Plus More makes every effort to match the right companion/caregiver with each client by conducting a comprehensive in-home assessment and developing a customized care plan, occasionally a client’s needs may change or a client may simply not be compatible with an assigned companion/caregiver. In that case, Seniors Plus More works with the client to select another companion/caregiver who is the perfect match.

Do I have to sign a contract? Can I increase, decrease or cancel services at any time?
Seniors Plus More does ask you to sign a contract. However, you may change the scope of services our companion/caregivers provide to you at any time. You may also cancel your contract at any time with 24 hours notice to us.

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Our Mission

The mission of Seniors Plus More is to develop comprehensive, customized senior care plans and companion/caregiver services at reasonable rates to help our Tennessee clients maintain their health and independence in their own home.

Affordable Home Care

Finding in-home care for a loved one in Nashville can be a very tedious and expensive process. At Seniors Plus More, our companion/caregivers offer exemplary service at an affordable cost. Contact us for a free consultation and let us start helping you and your loved ones today.

Why Choose Us?

Our goal is to provide you and your family with quality and affordable Nashville in-home senior care services, and to allow our clients to “age in place” and remain in the comfort of their own home. Our services are competitively priced, and our companion/caregivers develop flexible care plans to meet both your needs and your budget.

Contact Us

If you should have questions about our services, or would like a free consultation, please feel free to contact Seniors Plus More In Nashville by phone, email, or by using our contact form. Our caregivers are eager and ready to assist you in making life easier for you and your loved ones.