As a reflection of the changing face of America, over 37.6 million people speak Spanish at home, according to the Pew Research Center. At the same time, the customer service industry is the second largest industry, behind retail, in terms of demand for bilingual service providers. Therefore, an increasing number of clients need customer service providers who are bilingual speakers to effectively accommodate their growing customer base. Of the Independent Businesses who work with Arise, over 25% indicate that their agents are bilingual. As a result of this, Arise is the obvious choice for many clients looking to tap into a diverse pool of customer service providers.As the demand increases, Arise clients will continue to need service providers who have access to bilingual agents.

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