Hp Notebook Cd Drive Not Working

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Z7_3054ICK0KGTE30AQO5O3KA30N0 hp-concentra-wrapper-portlet Actions ${title} Loading... Use the arrow keys to navigate to the Storage tab. Figure : Uninstall driver in Device Manager In the Device Manager window, select any listed device and click the Scan for hardware changes button (near the top). If the CD/DVD drive is not original equipment and was recently added, make sure that the drive cables are installed correctly. this contact form

If the drive fails to open or close properly, you can order a replacement drive from HP. If nothing happens or the computer stops responding, the laser is unable to read the initial startup information on the disc. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. See the help section in the disc burning software that was used to burn the disc. http://support.hp.com/us-en/document/c03280768

Dvd Drive Not Detected In Windows 10

After the CD/DVD software is reinstalled and the computer has been restarted, it should recognize the CD/DVD drive. See your browser's documentation for specific instructions. {} Z7_3054ICK0KGTE30AQO5O3KA30U5 hp-support-head-portlet Actions ${title} Loading... Repeat these steps with a few other discs of the same type to make sure the problem is not related to the disc.

If a LowerFilters value is listed on the right side of the registry editor window, click the LowerFilters value, and press the Delete key. See your browser's documentation for specific instructions. {} Z7_3054ICK0KGTE30AQO5O3KA30U5 hp-support-head-portlet Actions ${title} Loading... For any other error, refer to the information that is provided with the error code. Dvd Drive Not Recognized Windows 10 Figure : Recovery Manager Click Software Program Reinstallation.

This can help determine if the drive has a problem reading certain types of disc formats. Hp Dvd Drivers Windows 10 The disc drive should now be recognized by Windows. note: Disc recording software applications that come with HP and Compaq computers are made to recognize only the original CD/DVD drives that come with the computer. Continue to the next step.

If AutoPlay is set to take no action when discs are inserted or if AutoPlay is not enabled, nothing may happen when a disc is inserted. How To Open Disc Drive On Hp Laptop After you have checked all of these items, if the drive is still incapable of reading discs that were burned from another computer, skip to Step 5. Select Computer in the main window. If the drive is still missing after using the troubleshooter, continue to the next step.

Hp Dvd Drivers Windows 10

If the discs can be read in the other computer, continue using these steps to troubleshoot the drive. How does HP install software and gather data? Dvd Drive Not Detected In Windows 10 Support Forum Join the conversation! Dvd Drive Not Reading Discs Windows 10 Click the arrow next to each of the following items in the list: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class Select 4D36E965-E325-11CE-BFC1-08002BE10318.

You might need to uninstall your disc recording software, restart the computer, reinstall the CD/DVD writing software, and then restart the computer again if the software no longer recognizes the drive http://swusf.org/drive-not/hp-computer-cd-drive-not-working.html Figure : System and Security section of Control Panel Under Hardware and Sound, click Configure a device. The E drive for CD and DVD suddenly quit working. Press F5, and then press the Enter key to reset the BIOS to the defaults. Dvd Drive Not Reading Discs Windows 7

Press the eject button to retrieve the disc and unlock the computer. Find Solutions, ask questions, and share advice with other HP product owners. Step 5: Checking drive cable connections (desktop tower computers only) If you are using a desktop computer, perform the steps in this section to check the CD/DVD drive cabling. navigate here Right-click Start, select Shut down or sign out, then select Restart.

Windows checks for problems.

For more information about testing for CD/DVD drive hardware failures, refer to one of the following HP support documents: Desktop PCs: Testing for Hardware Failures (Windows 10, 8) (in English) Notebook Even though you may want to open discs through Windows Explorer or other software means, use the following steps to make sure AutoPlay is enabled so that discs can be more Z7_3054ICK0KGTE30AQO5O3KA30N0 hp-concentra-wrapper-portlet Actions ${title} Loading... Dvd Not Working Windows 10 Figure : Troubleshooting computer problems window If you are prompted for an Administrator password or confirmation, type the password or provide confirmation.

You do not have to remove that entry. If not, continue to the next step. Manually opening a tray-load drive to retrieve a disc If you cannot eject a disc from the disc drive of your computer using the eject function of the software, try manually his comment is here Select Computer in the main window.

Close Device Manager and restart the computer. To access the BIOS, fully shut down the computer, then restart using the following steps: Press and hold the power button for 5 seconds to turn your computer completely off. Normally the drive can be opened and the disc removed while the computer is in operation by either pressing the eject button on the outside of the drive, or by selecting Resetting the BIOS may also resolve this problem.

If Windows recognizes the drive, you are finished. If updates are available for the CD/DVD drive or recording software, select the ones that apply. Figure : Command Prompt Insert a disc that contains files into the drive that is having the problem. Repeat these steps using music CDs and DVDs (if your computer has a DVD drive).

Figure : Configure a device If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. Figure : Scan for hardware changes When the installation finishes, the drive name should appear in Device Manager. If a LowerFilters value is listed on the right side of the Registry Editor window, select the LowerFilters value and press the Delete key. note: On some models, the release hole and the drive activity LED look similar and are about the same size.

When you try to burn or read a disc, nothing happens or an error stating that the drive cannot be found displays in the CD/DVD burning software. This will interrupt and reset all component hardware and software controls. The drive should work correctly once it has been enabled. Find Solutions, ask questions, and share advice with other HP product owners.

To open a tray-load drive, use the following steps: Restart the computer. Use the arrow keys to navigate to the Main tab. Modify your browser's settings to allow Javascript to execute. Right-click the drive name and select Uninstall.

Figure : Find and fix problems in Control Panel Under Hardware and Sound, click Configure a device. Good discs to use are game or software discs that were purchased from a store.