Most true but one finding was the number of people who hadn't done the SP2 upgrade usually because they're not on Broadband. I'm sure a most profitable organization like M$ could have written/emailed all users and offered a CD with SP2 on it for those not already updated.

My day job is now going through the effort of patching PCs to SP2. We've been running SP1 to date. We've also received an advisory to AVOID upgrading to IE7 because many of my company's intranet functions break in IE7. I've been rather amused at the whole thing.

Yeah, it gets worse. My wife runs her own business and has used Quickbooks for years. Now--after patching her system to IE7--we get a popup on Quickbooks that it only runs on IE6. THEN, the uninstaller for IE7 crapped out so I'm stuck. System Restore didn't work either, so I had to RE-install IE7 over IE7 to get it functioning again.

What's Intuit's recommendation for people in this situation? Upgrade to Quickbooks 2006 or 2007 which support the new IE7.

Tell me all this commercial crap isn't just another downward spiral of programmed obsolescence.