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City of Bothell

Full Circle, in partnership with subcontractor Triangle Associates, worked closely with the City of Bothell’s Surface Water Program Coordinator to take on the sensitive issue of home car washing and its impact on the City’s water resources. With an ultimate goal of protecting water quality, the program focused on shifting norms away from home car washing by first better understanding who washes their cars at home, under what circumstances and for what reasons. We undertook an on-line survey of home car washers, the results of which informed the development and implementation of an in-person focus group of Bothell residents.

Program work also called upon David Stitzhal to facilitate a dialogue between the Fire Chief and the Director of Public Works to explore and address concerns over existing practices for vehicle washing. Substantive behavioral and structural changes were put in motion as a result of this conversation.