Mexico.MX

MarriottDir-Residences in
Baja California Sur,
Mexico

Description:

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Qualifications

JOB SUMMARY

Implements high standards for all aspects of life-safety, loss-prevention, unit owner identity, and privacy protection. Operates within the constraints of the residences budget. Provides timely reporting of financial performance and projections to the Board. Manages luxury condominium facilities and all departments working within the building, including physical plant with attention to protection of the investment and plans to increase its value through superior care. Serves as a Liaison to Association shared services Directors (e.g., Loss Prevention, Human Resources, Accounting, Housekeeping). Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment. Implements training programs related to property management reinforcing constant quality service. Continuously identifies and corrects building and service defects while providing increase in value.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Property Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable.

OR

4-year bachelor's degree in Business Administration, Hotel and Property Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable.

Preferred:

Previous Association management experience.

CORE WORK ACTIVITIES

Managing Property Operations

Works with Guidance team team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution.

Manages luxury condominium facilities and all departments working within the building, including physical plant with attention to protection of the investment and plans to increase its value through superior care.

Attends owners and Board meetings and provides monthly reports and financial statements to the Board of Directors.

Establishes strong relationships with all owners and their Board of Directors to maintina a successful residential comminuty.

Promotes synergy through education, communic ation and innovation.

Managing Profitability

Works with direct reports to determine areas of concern and establish ways to improve the departments financial performance.

Prepares and operates within the constraints of the residences Annual budget.

Identifies key drivers of business success and keeping leadership focused on the critical few to achieve results.

Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target resident owner and employees and provides a return on investment.

Provides timely reporting of financial performance and projections to the Board.

Verifies that property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Champions change, manages the implementation of brand and regional business initiatives and communicates follow-up actions to team as necessary.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.