Privacy Policy

What data do we collect?

We collect all of the information which you submit to us. For
example, when you sign up to receive our newsletter or when you
communicate with us in any way (for example, email, Facebook, Twitter or
in one of our stores). This information will include any passwords,
usernames, contact details, account details, preferences, interests and
details of any complaints you may have made. We will also collect
information when you buy from us on our website or in one of our stores.
This will include the time and date of your purchase, the goods you
purchased and details of any relevant payment card you used.

From time to time we may access publically available information
about you on the internet to assist in fraud prevention, for identity
verification (such as to confirm we have the correct address details for
you) and for marketing purposes, as set out in more detail below.

We also look at your activity on our website, for example what device
you're using and what products you're looking at. Much of this
information is collected by cookies.

What do we do with your data?

We use your data to fulfil any orders you place with us. We also
share your data with third party service providers who help us to do
this and to generally operate our business effectively. For example, to
help improve the level of service which we provide to you, your data may
be shared with third party, independent review websites such as
Trustpilot and Feefo. If you want to provide us with feedback on your
experience, such third parties may contact you via email to give you the
option to do this. You can always leave your feedback anonymously, if
you would prefer.

We also use your data for marketing purposes which may mean that you
will receive marketing communications from us or carefully selected
third parties. However if you do receive marketing communications from
other companies, we will endeavour to ensure that the company in
question and its products will be as relevant to you as possible.

How do I manage my data and what you do with it?

We always give you the choice of whether or not you wish to continue
receiving marketing communications from us. By clicking on the
'unsubscribe' link in a promotional email or by contacting us at contact@popties.com, your details will be removed from our mailing list.

If at any time you want to talk to us about your data, for example if
you spot a mistake, or if you want to change how we market to you,
please contact our customer services team at contact@popties.com or on telphone, who will be happy to help. Or you can edit your information.