Hi,
I want to share my opinion about MayaShop theme.
I’m newbie, I did not make a websites and do not know how to write code for website, etc.
I was looking for the ready-to-use store, a simple site, affordable, etc. I read a lot of reviews, rankings and chose MayaShop theme.
When I bought MayaShop and I logged in to support.yithemes.com and then I saw a huge help given by People from MayaShop. INCREDIBLE! Step-by-step show how to set page (video) and a lot of hints. MayaShop has many additional features that you can use if you want to or not.
I was afraid that the purchase will be left alone (I’m newbie) and I would be looking for support on the forums, and I would not find at Sara_p. Until today already sent 3 questions (tickets) to MayaShop support. Maybe, the questions I sent were trivial problems for the MayaShop Team, but for me they were huge NOTE! I have never waited for a response for more than 24 hours! Replies were exhaustive subject and patient (!) like for those newbie I am
Thank you for your help and support – THIS IS A GREAT!
I bought second MayaShop theme:)
I RECOMMEND MAYASHOP!

Hi – Thanks for replying so quickly to my earlier question. I have another question – how do we change the size of the slider? It seems like the slider is of fixed size and my images are being cut off.

Help! Trying to find the area where one can get the Image options. I found this once before. It lists the different sizes as:
Catalog 150×150
S.P. Image 300×300
P. Thumb 90×90
Cat. Thumb 225×225
Can you point me in the right direction?

Hi, please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues. Thanks!

Ok it looks like my client set up an account with you prior to me coming in to help customize the theme. Because they signed up their email will be the default and that won’t be productive for me. What is the best way to go about creating a new account for me so I can get support if needed? Should my client contact you?

Hi, please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues. Thanks!

I have waited more than 10 days for a reply from your 2nd level support. I sent in so many enquiry asking for updates but nobody cares to reply! What do you suggest? Do not ask me to resend because I have already done a few times, Sarah please ask your guys to look into it. Thanks!

6771

Please ask Antonino to relook into this ticket. I think he deleted the cache for super cache. Now one of my plugins “Infobar” doesn’t work – an infobar supposes to appear on top of my site with a clickable link but now not anymore. Also he didn’t make the cart icons disappear on home page. They will still appear after 1-2 hours.

Hi, please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues. Thanks!