HI-Calgary City Centre Reviews

Reviews & Ratings Explained

85%

Rating

680 Total Reviews

82%Value For Money

86%Security

84%Location

87%Staff

81%Atmosphere

84%Cleanliness

87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is. Read our review guidelines »

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97%

Friendly atmosphere and great location. Close to everything you need. Would recommend to a friend!

Thank you for your review Courtney! We are happy to hear that you enjoyed your stay with us. We are glad that you found the hostel to be clean and we will pass on your kind words to our housekeeping team. Thank you for your suggestion of having more activities, we are planning on having more activities planned for the future. We hope you can stay with us again soon.
Best Regards,
Cassandra Moore
Assistant Manager

80%

Overall not too bad but the noise of the level crossing right next to the hostel means you don't get a very good nights sleep. They need to soundproof the rooms.

Thank you for your review Chris! We are located close to the free-fare zone of the C-Train line which although very convenient can sometimes be noisy. Thank you for staying with us and we hope you enjoy your travels.
Best Regards,
Cassandra Moore
Assistant Manager

91%

Very clean and great free breakfast. The reception was always helpful, even went as far as booking trips for us, calling taxis and printing tickets for free and always offering great advice. Will be coming here 100% on my return.

The reception staff was polite and you guys kept our stuff in the storage room which is really appreciated as we had out way back in the evening. The location was downtown, which was good, but the only negative thing about Hi- Calgary is that, there were so many homeless people around the hostel, which makes it very uncomfortable to go out at night or any other time of the day. Also, the lower wardrobes were open from behind which does not make sense locking them, as anyone can steal in dorms.

Thanks for the review. Glad that you enjoyed the central location of the hostel and the friendly staff. We are 5 minutes walk to downtown and within every major cities around the world, there will always be homeless people hanging in the core. Rest assured that our central location is safe. I've checked the lockers in the room that you've stayed in and all of the lockers are secured to the wall. Regards, Jason

This is a clean and well-organized place close to the center. The staff is friendly and helpful. The rooms have a good outfit (mostly wood), which makes it more pleasant to stay.
The only thing that I did not like is their pricing policy: Instead of adding a surcharge to the price they state on the website to non-HI-members, they should make it a discount for members and give you the price that you will actually have to pay in the first place. But this is just a detail.

Was only a few mins walk from downtown, which was great as it gets cold in Calgary then once in all shops, coffee shops, bars and business in all down one roof..- check out the in door gardens get.. Staff r good and helpfully. Close to a supermarket.. Can b loads with guys comin in frm a night out!!

Need more plugs, electrical sockets in the rooms. Just need a $6 plug multi board for all the phones, lap tops etc. Also the older Canadians, and to put it nicely, with eccentric personalities is off-putting, especially their random topics of conversation.

Extremely well located hostel, freshly-restored, nice stuff and free complimentary breakfast which can make you full for most of the day :) I really enjoyed my stay at HI Calgary, as they have very well-working high speed internet what lets many searches go smooth.
Thank you guys!
Regards,
Daniel

Thank you for posting a review on your recent stay at HI-Calgary City Centre. We are happy to hear that you enjoyed your stay.
Happy trails,
Jason Wong

57%

Probably would not stay here again. The hostel is locate near a shelter and there were a lot of homeless people milling around in the park beside the hostel. The rooms have very poor ventelation and stink.

We appreciate you taking the time to share your comments. We apologize you were not satisfied with the location of the hostel and ventilation in the room. Rest assured, the hostel is clean. The location is safe and central to all attractions, restaurants and public transportation.
Best regards,
Jason Wong,

100%

Just writing this review from my bed here in the hi calgary I really enjoyed my time here the staff here from the manager to the cleaning lady really made me enjoy my experience would recommend to anyone :):) William

Thanks for the kind words. We are very happy that you had a wonderful stay at HI-Calgary City Centre.
Regards,
Jason Wong

89%

Having been recently renovated this hostel has great facilities and the cleanliness of the whole place is fantastic. The staff were super friendly and helpful, overall a great atmosphere and place to stay! The only issue is the location, noise-wise the tram which runs past is quiet, but building works surrounding the hostel were on occasion loud. If traveling alone be cautious returning to hostel at night time, locals frequent the adjacent park after dark.

The location is great, only 5 mins walk to the City Hall C-train Station. There are various travelling, transportation and restaurant information available. The kitchen is spacious and well equiped with free tea and coffee and continental breakfast.

Thank you for your great comments. We are very happy to hear that you like our central location and the complimentary breakfast. We appreciate your business and looking forward to your return.
Best regards,
Jason Wong, Manager