Issue

EVSVR is used to help in repairing Enterprise Vault (EV) SQL Database Inconsistencies, for example following a Disaster Recovery scenario involving a restore of an older version of the SQL Database.
The DirectoryArchives repair option helps in synchronizing the Archive (ArchivePoint) and ArchiveFolder (Vault) records between the EnterpriseVaultDirectory and VaultStore Databases.

When configuring the options for a DirectoryArchives Repair, the ArchiveType needs to be specified. I.e.:

ExchangeMailbox

FileSystem

While repairing the database, certain records that have been highlighted as needing repair are simply skipped with no information as to why they were not repaired.

Solution

Enterprise Vault 10.xSymantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

Symantec Corporation currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here. A link to the patch or hotfix download will be added to this document when it becomes available. Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.