Privacy Policy

Our privacy policy describes the ways HS Seashells (“HS Seashells”, “we”, “our”, “us”) collects, stores, uses and protects your personal information. It is important for you to review this Privacy Policy. By “personal information”, we mean information that can be associated with a specific person and can be used to identify that person. We do not consider anonymized information to constitute personal information as it cannot be used to identify a specific person. We collect personal information from you when you visit the “Website” including, without limitation, when you express an interest in or contract for the purchase of products for sale on the Website or when you contact our customer support team.

By providing us with your personal information you expressly consent to us processing your personal information in accordance with the terms of this Privacy Policy. We may amend this Privacy Policy at any time by posting a revised version on the Website. The revised version will be effective at the time we post it and, following such posting, your continued use of the Website will constitute your express consent to us continuing to process your personal information in accordance with the terms of the revised version. We last amended our privacy policy May 2016 and you can always check the Website for the announcement of any amendments to this Privacy Policy.

As part of your registration on the Website, you will be asked to provide us with certain personal information, such as your name, address, email address and/or telephone number and other similar information as well as some additional information about you such as your date of birth or other identifying information. Additionally, in order for us to verify your identity we may need to request that you provide valid proof of identification and of your retailer status.

We will also need to collect selected financial information from you, such as your credit card and/or bank account details. We use this financial information for billing and collection purposes and for the fulfilment of your purchases.

We will collect transactional information based on your activities using the Website (such as purchasing products). Please note that we may use your Internet protocol (or IP) address (which is a unique number assigned to your computer server or your Internet service provider (or ISP)) to analyze user trends. We may also collect information about your computer (such as browser type) and navigation information (i.e. the pages you visit on the Website) and the times and duration that you access the Website.

Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey. We may also collect feedback ratings and other comments relating to your use of our services and the Website.

If we aggregate personal information for statistical purposes, this information is anonymized.

Our use of your personal information

We use your personal information to provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities; troubleshoot problems; collect fees; provide you with promotional emails and verify information you give us with third parties. For example, we may share some of the personal information you give us with banks or credit card authorization, processing and verification services or with third parties for fraud screening.

Though we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by court order or similar legal procedure; where we are required so to do to comply with law; where we are cooperating with an ongoing law enforcement investigation or where we have a good faith belief that such action is necessary to prevent physical harm or financial loss, or to report suspected illegal activity.

In the event of a sale of HS Seashells or any of its assets, your personal information may be disclosed to the purchaser of HS Seashells or any of its assets, solely for the purposes of the continued provision of our services or otherwise in relation to the sale of HS Seashells or any of its assets.

We may share your personal information with our other group companies so as to provide joint content and services to you, to help detect illegal acts and/or the violations of our policies.

We do not sell or rent any of your personal information to third parties in the normal course of doing business and will only share your personal information with third parties as described in this Privacy Policy.

By registering on the Website, you give us your express consent to receive promotional emails about our services announcing changes to our services and new features on the Website. We will also provide you with emails detailing special promotions. If, at any time, you decide that you do not wish to receive promotional emails, you can opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email or by going to the My Account section of the Website.

Additionally, we do use comments made by you about our services and the Website for marketing purposes and by making such comments you expressly consent to our using such comments for marketing purposes.

Accessing, reviewing and amending your personal information

You can access and review your personal information in the “My Account” section of the Website. If your personal information changes in any way or is incorrectly presented on the Website you should immediately update or correct your personal information (as applicable) by accessing the “My Account” section on the Website or, alternatively, by contacting our customer service team. Please contact our customer support team if you would like any of your personal information deleted. Please note, though, that the deletion of your personal information may prevent you using the Website and our services.

Please note that we shall retain your personal information during and following the end of your use of our services as required to comply with law, for technical troubleshooting requirements, to prevent fraud, assist in any legal investigations and take any other actions otherwise permitted by law.

Third party website links

The Website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of other websites. We encourage you when you leave the Website to read the privacy statements of the website you visit if you intend to provide personal information to that website. This Privacy Policy applies solely to your personal information that we collect on the Website.

Cookies

Like many websites, the Website uses ‘cookie’ technology (small computer files placed on your computer’s hard drive). When you go to particular pages on the Website, the cookie identifies your browser with a unique number. The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of the Website and also help us understand which parts of the Website are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of our services.

Spam or spoof emails

We do not tolerate spam. To report spam or spoof emails relating to our services, please forward the email to customerservice@hsseashells.com. We automatically scan and may manually filter messages sent using our communication tools to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.

Protecting your personal information

We hold your personal information on servers located in United States,Texas. If you choose to provide us with personal information, you consent to the transfer and storage of that personal information on our servers located in United States,Texas. We take every precaution to safeguard all your personal information from unauthorized access, use or disclosure. All information you provide to us is stored on our secure servers. HS Seashells uses 128-bit SSL encryption to protect the credit card information you send us when you place your order. Provided your browser supports the use of encrypted data transmissions, this SSL technology ensures that credit card information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on our secure server. If any other user intercepts the communication, they will only be able to view the encrypted form, thus of no use to an unauthorized party.

The Internet is not a secure medium and we cannot guarantee the privacy of your personal information. You must enter your username and password each time you want to access your account or make transactions on the Website. Choose your password carefully using unique numbers, letters and special characters. Never share your username and password with anyone. If you are concerned that your password has been compromised, please contact our customer support team immediately and ensure you change your password by logging onto the “My Account” section of the Website.

How you can contact us about privacy questions

If you have questions or concerns about our collection and use of your personal information, please contact our customer support team at the “Contact Us” link at the bottom of any Website webpage.