How To Install Symantec Encryption Desktop for Windows (Unmanaged/Standalone)

Article Id:178346

Status:Published

Updated On:06-08-2015 11:27

Legacy Id:HOWTO101895

Products:

File Share Encryption Powered by PGP Technology

Issue/Introduction:

Resolution:

This article includes all the steps necessary to install the Symantec Encryption Desktop client. All points will be discussed, including where to download the software, as well as performing the actual installation.

Note: Click the links in the Table of Contents below to skip directly to each topic discussed in this article.

The following requirements apply only if you are encrypting your disk. If you are installing Symantec Encryption Desktop for email or other Symantec Encryption Desktop functions, you can install on Windows 8/8.1 32-bit systems and boot using UEFI mode without having to meet these requirements. To encrypt systems booting in UEFI mode, the following additional requirements must be met:

System must be certified for Microsoft Windows 8/8.1 64-bit or Microsoft Windows 7 64-bit

UEFI firmware must allow other programs or UEFI applications to execute while booting

Boot drive must be partitioned in GPT with only one EFI system partition on the same physical disk

Boot drive must not be configured with RAID or Logical Volume Managers (LVM)

Tablets and any systems without a wired or OEM-supplied attachable keyboard are not supported For more information on the firmware and boot drive, contact your system administrator or hardware manufacturer.

Note: Symantec Drive Encryption is not compatible with other third-party software that could bypass the Symantec Drive Encryption protection on the Master Boot Record (MBR) and write to or modify the MBR. This includes such off-line defragmentation tools that bypass the Symantec Drive Encryption file system protection in the OS or system restore tools that replace the MBR.

For more information about requirements for UEFI systems, see article TECH203071, "Symantec Encryption Desktop 10.3.2 compatibility with Microsoft Windows 8/8.1".

Symantec Drive Encryption on Windows Servers

Symantec Drive Encryption is supported on all of the following Windows Server versions:

You should have received your Serial and License numbers in emails sent from Symantec. If you have not received your Serial or License numbers for your Symantec Encryption products, or if you have questions or concerns related to getting your Serial or License numbers, please contact Symantec Customer Care at 1-800-721-3934.

NOTE:If the serial number is entered, and different products are available, be sure to select "Symantec Drive Encryption Standalone (without Management Server) 10.3". This will ensure only the correct product is available for download.

Double-click the correct installer for you Operating System (32-or 64-bit)

Select the proper language and hit OK button

Review the End User License Agreement.

Once you accept the License Agreement, then select the radio button and click the Next button.

Click next to not have the release Notes displayed after install. (If you want the release notes to display after install, select the radio button to Display the Release Notes)

Next the installer will run through the installation process.

If the following message is displayed the wrong installer was select. Select the other installation file.

If the following message is displayed select yes

Reboot of the system is required. Select the Yes button to initiate reboot or select No and reboot at a later time.

After the reboot of system it is necessary to run through the Configuration Wizard to enable the features within Symantec Encryption Desktop that you wish to use.

After the Reboot - Walking through the Setup Assistant

1. First, a wizard will be displayed and will ask to enable the encryption software on the computer. Select Yes.
2. Click Next until the License Window appears. The License number that is needed is a 28-digit string of numbers and letters and was mentioned in the section:

3. If a name and organization is displayed, enter any value (any value will be accepted). Starting with 10.3.2 MP8, it is no longer necessary to enter a name and organization.Example: D322M-TG45K-AABTZ-GGHH3-443LU-1QA

4. Copy and paste the entire 28-digit string of numbers and letters and paste into the field (The entire 28-digit string will paste into all the individual boxes).
5. Select the option, "I am a new user" and click Next.
6. When the key generation wizard pops up, click "Skip" if this is Symantec Drive Encryption only, and no File Encryption, File Share Encryption, or Email Encryption is needed. If any of these features will be used, enter the appropriate values, and click next.
7. If you would like to publish your key to the public keyserver, choose this option, but otherwise, click "Skip" (recommended in most situations).
8. If Email Encryption is not needed, uncheck the options when they are displayed.
9. Follow the on-screen instructions and click Finish to complete the Setup Assistant.

For a complete walk-through on how to encrypt a system hard drive with Symantec Encryption Desktop, see article HOWTO109656.