Connecting your home with the NBN Co Satellite Support Scheme

The NBN Co Satellite Support Scheme (NSS) is designed to help increase availability of internet access for Australians in rural and remote locations who cannot access a commercial broadband internet service1. The satellite service is delivered by IP Star and participating Retail Service Providers (RSPs).

If you cannot access commercial broadband internet services and have never had satellite access via the NBN Co Interim Satellite or an ABG service, then you may be eligible for the NSS. With performance levels on speed and ongoing support and maintenance, the NSS provides subsidised access to broadband internet for those who need it most.

NBN Co is funding up to 9000 satellite activations however we suggest you follow the steps below to check your eligibility and the availability in your area.

Interim Satellite Service

Capacity has been reached on the Interim Satellite Service and it is not possible to register for, or order, a new service.

Long Term Satellite Service

As part of the NBN Long Term Satellite Service, NBN Co will launch two next-generation Ka-band satellites to provide access to the NBN outside the fibre and fixed wireless footprints. The satellites, which are planned to launch in 2015, are designed to provide high speed broadband coverage to around three percent of homes and businesses including outback areas and Australia’s external territories such as Norfolk Island, Christmas Island, Macquarie Island and the Cocos Islands.

After their launch, NBN Co will be able to offer wholesale services configured for a planned 25 megabits per second (Mbps) download and 5Mbps upload service2, to RSPs serving homes and businesses outside the NBN fibre and fixed wireless footprints.

[1] Commercial broadband services include:

an NBN Co fixed wireless or fixed line service;

traditional broadband services such as ADSL or ADSL 2+;

mobile wireless service in “hand held areas”; or with the addition of an external antenna; and

listed commercial fixed wireless services.

A ’commercial broadband service’ is a service that can offer peak data speeds of at least 512/128 kbps and 3GB per month usage allowance (with no restrictions within these limits on downloads or uploads or usage time) and at a cost to the end user of no more than $2,500 (incl. GST) of monthly ongoing charges over three years, excluding equipment and connection costs.

[2] Your experience including the speeds actually achieved over the NBN depends on some factors outside our control like your equipment quality, software, broadband plans and how your service provider designs its network.

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