Hi, lost acc
need help linking it back.
Main account id 4167137
New account Id 24704479

Dear Player
Sorry for the inconvenience. Our admin told me that both accounts were not registered in the same country. So your passport record or flight ticket is needed to prove that you've been there when you created one of both accounts . You can send the screenshots via PM. Thanks.

Dear Player
Sorry for the inconvenience. Our admin told me that both accounts were not registered in the same country. So your passport record or flight ticket is needed to prove that you've been there when you created one of both accounts . You can send the screenshots via PM. Thanks.

Best Regards
Betty

Iím kinda not familiar with this forums..
How to pm?

And btw..

https://ibb.co/frLSCLF

https://ibb.co/j8dV3zQ

You already relinked the account 3167137 for me twice.. so I think this should be enough proof..

Hi Betty i have bug with brave duel i lose 4 duel today when I choose my heroes and press ok I getting kicked and receiving just 5 scores please i spend gems and i lose the duel with out complete the fight

Dear Player
We've submitted the request to our admin. As I know, our in-game support representatives also have the access to re-link accounts now. It will be much faster if you send in-game support ticket for re-linking accounts. And because they have to clear their tickets first before they could help me. So I suggest that you try there first. Thank you.

Dear Player
Our developer told me that we updated an Android SDK which could be the reason it crashed. Could you tell us your Android system version so that we could try locate and fix the problem. Thanks.

Best Regards
Betty

I have version 8.0 of Android. Apparently I solved the problem(cache deleted). Even if it was for the first time when I installed the game I had to delete cache.

server lag is very bad. 450ms in many games. i have to play on my computer to have a stable connection to your servers.

Dear Player
That's weird. Did you change your country flag please? Our developer said that which server you connect is determined by the country flag you use. And is it the same network operator for your computer and phone connection please? Thanks.

Dear Player
We've submitted the request to our admin. As I know, our in-game support representatives also have the access to re-link accounts now. It will be much faster if you send in-game support ticket for re-linking accounts. And because they have to clear their tickets first before they could help me. So I suggest that you try there first. Thank you.

Best Regards
Betty

Hi Betty,
As you said I tried sending ingame support message too.. but still didnít get a word in 3-4 weeks now..