SUSE Manager/RPM Error registering

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Revision as of 15:05, 16 December 2015 by Mbrookhuis(Talk | contribs)(Created page with "During registration with a bootstrap script or manuel, the following error will be displayed: <pre> * registering rhn-plugin: RPM error. The message was: Could not determi...")

During registration with a bootstrap script or manuel, the following error will be displayed:

* registering
rhn-plugin: RPM error. The message was:
Could not determine what version of Red Hat Linux you are running.
If you get this error, try running
rpm --rebuilddb
*** Error: Registering the system failed.

The most likely cause of this problem is a wrong /etc/products.d/baseproduct.
Check if the link is pointing to the correct file. By default this should be /etc/products.d/SUSE_SLES.prod.
If the link is correct, check if the content of the file is pointing to the correct OS version.
Before copying information from a comparable system, check what happened on this system that could cause this problem.