Reviews of Brookdale Rio Rancho | Independent Living

I visited this facility

The independent cottages were good in size. The price was reasonable. The two women who greeted us were very friendly, personable but not well informed. Most of the staff , we were told, tends to stay for a few years. We found the dining room depressing. The grounds equally so, very little vegetation, paint peeling from exterior wood trims, flower planters empty with stucco breaking off in big chunks. Limited in staff where one would look for expertise.

I visited this facility

I'm really tempted to move in right now at Emeritus at Sandia Springs if I'm in a different situation. I was very impressed. I'm only interested in independent living. They have separate cottages from the main facility. They are pretty small compared to what I have now, but for what they have to offer, it's pretty nice. The young lady who showed us through the facility and talked to us was very courteous, very knowledgeable, and helpful. What prompted us to go was they had an outdoor barbeque for the residents. It was nice; it was good. The dining facility seemed very pleasant and nicely arranged. The only downside for me that I would relate to and others wouldn't find was that they had a band playing, and they were loud. Maybe others like loud music and I do not.

I visited this facility

I visited Emeritus at Sandia Springs and that facility was quite nice. I enjoyed that place because they have cottages. Their two-bedroom cottages really appealed to me. They got a full kitchen but their rooms were small though. They have transportation service for their residents. They do have nurses on-call 24/7; however, I did not like the staff to be honest. I just felt like they were just too distracted by a lot of things. I made an appointment and the person I was expecting to take me on a tour was occupied with something else, so I ended up having a nurse take me through the tour. It was not what I expected.

I am a friend or relative of a resident

I was generally pleased with Sandia Springs' staff, facilities, and amenities during my father in law's stay there. The staff were usually helpful and available and my father in law rarely had any complaints about them. However, often when my wife and I would visit we would have a hard time finding a staff member or a nurse if we needed anything. I think that they are understaffed and should fix that. The facilities were modern and adequate. The rooms were very comfortable during the winter, but would get very hot during the summer. The management was probably trying to save money by not using the air conditioning too much but that made it quite uncomfortable for both the residents and the visitors. The amenities were fine and the food was good. My only other complaint is that the facility provided little for the residents to do. Maybe that's normal for assisted-living facilities, but it pained me to see my father live such a sedentary lifestyle when he had been so active earlier in life.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Quick Links

Site Help

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.