Rebates

Fiscal Year 2019 Program Information

Timeline

The Water Conservation Office will process complete applications on a first-come, first-served basis until application
deadlines or until funds are depleted.

Applications must be complete for processing. Applications are considered complete when all required information is filled
in on an application form and all necessary documentation (receipts, photos, etc.) is attached and legible.

Applications are considered incomplete if the required information or documentation is missing or illegible. A one-time
notification will be sent via the email provided on the application regarding the submission of missing or illegible
information or documentation. Upon submission, the application is considered complete and eligible for processing,
unless it is past the application deadline or funds are depleted.

Scottsdale Water has two weeks to respond to any removal rebate and up to two months for any device rebate.

Once approved, rebates are applied as a credit to the active water account within two billing cycles.

Application

Get your rebate as soon as possible – click on the boxes below for rebate specifics, then apply online to expedite processing.

It is up to the applicant to make backup copies; original photos and paper documentation will not be returned.

Eligibility

Removals or purchases must occur after the program begins on July 1, 2018. Removals or purchases occurring before the
program begins on July 1, 2018 are ineligible.

The applicant must be the current property owner. Tenants may apply for rebates with written property owner approval.

Owners of rental properties may apply for rebates for rental properties, however rebates are property specific and applied
to the active water account. It is the owner’s responsibility to coordinate inspections and rebate funds with the
tenants.

New construction is ineligible.

HOA Information

If the applicant lives in a HOA but pays his/her own water/sewer bill, do not include the HOA’s contact information.

If the applicant lives in a HOA and the HOA pays for the water/sewer bill, please provide the HOA’s contact information.
All HOAs must submit a
W-9
(PDF) form (see
Tax Information below). Scottsdale Water cannot guarantee reimbursement for the rebate by the HOA, however Scottsdale
Water will email the HOA the final approval.

If the rebate is for a HOA’s common area, contact Scottsdale Water for the Multifamily, HOA, and Commercial rebate application.

Tax Information

If the applicant pays for the water/sewer bill and will receive $600 or more in total rebate credits from Scottsdale
Water in a calendar year, the applicant must submit a
W-9
(PDF) form.

All HOAs must submit a
W-9
(PDF) form. Scottsdale Water will email a
W-9
(PDF) form to the HOA contact provided on the application but it is ultimately the applicant’s responsibility
to solicit the
W-9
(PDF) form from the HOA. The completed form must be received before any rebate credit is applied to the active
water account.

Scottsdale will send 1099 forms to customers after December 31 each year. For more information on rebate credits, contact
a tax professional.

1Some controllers, such as Irritrol's Rain Dial-R series, require an additional plug-in
component to become WaterSense labeled. Check if a plug-in is required on the EPA's
website
(see product type). Associated controller parts, such as a required plug-in, rain sensor or outdoor enclosure, are eligible if purchased with the controller.

2Manufacturers frequently produce the same showerhead in both standard and WaterSense labeled
models. Verify the model's eligibility on the EPA's
website
.

3Sellers may combine toilet tanks and bowls to make unique combinations. Verify the combination
is eligible on the EPA's
website
.

4Waterless urinals are eligible.

5Limited per property after June 30, 2016.

WaterSense Device Additional Information

Devices must be WaterSense labeled and listed on the EPA WaterSense
website.

1Each removal rebate has required photos. See additional program information for more instructions
and examples.

2Limited per property after June 30, 2016.

All Removals Additional Information

Do not begin the removal process until you receive a Notice to Proceed from the Water Conservation
Office.

Attach the required photos (see below) to the application.

The person listed on the application will be contacted via the email provided within two weeks of
Water Conservation receiving the application. If the applicant is not contacted within two weeks,
check the spam/junk folder, then email or call for instructions.

If necessary, in-person inspections will take place during normal business hours.

Funds are reserved for removal projects from the Notice to Proceed date to the project completion,
or until the program completion and notification deadline. No extensions.

To notify the Water Conservation Office of project completion, email
WaterConservation@ScottsdaleAZ.gov. Final inspection instructions will then be sent via the
email provided on the application.

Warm-season Grass Additional Information

Must remove a minimum of 500 ft
2 of warm-season grass to be eligible.

Can combine front, back, and/or side yards in one rebate to the meet minimum square footage.

Rebate is based on the measurement of warm-season grass at the time of application. Grass must be
growing at a minimum 50% density to be included in the measurement. See
Figures 1 and 2 below for examples of eligible and ineligible warm-season grass.

If installing artificial turf, the grass measurement may not match the installer’s quote. The
measurement is based on the amount of grass to be removed, not how much material will be
needed to replace it. Artificial turf may require extra material to accommodate for curves
and cuts.

Upon project completion, exposed soil must be covered. If a top-dressing is used, such as granite,
a minimum 2-inch layer is required. Impermeable plastic sheeting is ineligible.

Figure 1: Eligible Warm-season Grass

The first image is an example of healthy warm-season grass at 100% density. The second image
is an example of dead grass at 100% density. The last image is of grass at the minimum 50%
density.

Figure 2: Ineligible Warm-season Grass

The first image is of grass at less than 50% density. The second image is of a designated grass
area that is bare dirt. The last image is over 50% weeds.

Warm-season Grass Pre-Removal Photo Instructions

Take two photos of each removal area from different angles. See
Figure 3 below.

Photos must be taken within 10 days of application submission. Altered
or misrepresentative photos will be considered fraudulent.

Figure 3: Grass Pre-Removal Photos

Example of acceptable warm-season grass pre-removal photos, two photos taken from different angles.

Pool/Spa Additional Information

Must be in-ground pools and spas; above-ground are ineligible.

Fountains, water features, koi ponds, etc. are ineligible.

If removed together, can combine in-ground pools and/or spas to meet the one rebate limit.

Rebate is based on the surface area of the pool and/or spa.

Permits may be required for in-ground pool and/or spa removal. Contact the
One Stop Shop at
480-312-2500 for more information. Applicant is responsible for all necessary permits and
the rebate may be denied if required permits are not met.

Upon project completion, exposed soil must be covered. A minimum 2-inch layer is required if top-dressing,
such as granite, is used. Impermeable plastic sheeting is ineligible.

Pool/Spa Pre-Removal Photo Instructions

Take two photos of each removal area from different angles, see
Figure 4 below. If applying for both a pool and spa removal, include photos of each area.

Photos must be taken within 10 days of application submission. Altered
or misrepresentative photos will be considered fraudulent.

Figure 4: Pool/spa Pre-Removal Photos

Example of acceptable pool/spa pre-removal photos, two photos taken from different angles. If
removing both a pool and a spa, include photos of each area.

1Each removal rebate has required photos. See additional program information for more instructions
and examples.

2Limited per property after June 30, 2016.

All Removals Additional Information

Do not begin the removal process until you receive a Notice to Proceed from the Water Conservation
Office.

Attach the three required photos (see below) to the application.

The person listed on the application will be contacted via the email provided within two weeks of
Water Conservation receiving the application. If the applicant is not contacted within two weeks,
check the spam/junk folder, then email or call for instructions.

If necessary, in-person inspections will take place during normal business hours.

Funds are reserved for removal projects from the Notice to Proceed date to the project completion, or until program completion and notification deadline. No extensions.

To notify the Water Conservation Office of project completion, email
WaterConservation@ScottsdaleAZ.gov. Final inspection instructions will then be sent via the
email provided on the application.

Water Softener Additional Information

The intent of the program is to remove connected, functioning water softeners to reduce salinity
in our wastewater. Water softeners already disconnected or removed are not eligible.

To receive a Notice to Proceed, applicants must submit three pre-removal photos and the digital or
hard copy application. See
Figure 5 below for pre-removal photo examples.

Photos must be taken within 10 days of application submission. Altered
or misrepresentative photos will be considered fraudulent.

Figure 5: Water Softener Pre-Removal Photos

Example of acceptable water softener pre-removal photos: one photo of the plumbing connection;
one photo of the location in the home or garage; and one photo of the salt/brine tank.

After receiving the Notice to Proceed, the applicant must install a soldered hard-pipe permanent
closure (see
Figure 6 below) unless installing a non-salt-using water treatment or conditioner in place
of the old softener. For information about non-salt-using water conditioning/treatment systems
please visit the
Los Angeles County Sanitation District
.

Figure 6: Hard-pipe permanent closure

Example of acceptable soldered hard-pipe permanent closure.

Rebates are credited in two $125 installments:

After the initial removal and the first inspection

One year after the initial removal and the final inspection

Applicant will be sent a notice for the second inspection via the email provided on the application
approximately one year after the first $125 installment. It is the applicant’s responsibility
to contact the Water Conservation Office within 13 months following the first inspection for
final inspection instructions if he/she does not receive notice.

Device Disposal

Scottsdale’s Solid Waste can collect your old water softener during monthly
brush and bulk collection. Before placing at the curb, remove and bag any unused water softener
salt, crack or smash the canister (to prevent re-installation), and remove all water and salt from
the unit.

Email the Water Conservation Office at
WaterConservation@ScottsdaleAZ.gov prior to purchasing devices to verify fund availability, eligibility,
and the limit for the property.

WaterSense Device

Application Deadline

Completition & Notification Deadline

Rebate Amount

Service Required

Limit per Year

Limit Per Property
5

Irrigation Controller
1

2/28/19

3/30/19

Cost,up to $250

Water

50

Number on property

Shower-head
2

2/28/19

3/30/19

Cost,up to $25

Water or sewer

100

Number on property

Toilet
3

2/28/19

3/30/19

Cost,up to $75

Water or sewer

100

Number on property

Urinal
4

2/28/19

3/30/19

Cost,up to $200

Water or sewer

50

Number on property

1Some controllers, such as Irritrol's Rain Dial-R series, require an additional plug-in
component to become WaterSense labeled. Check if a plug-in is required on the EPA's
website
(see product type). Other controller pieces not required for WaterSense labeling, such as
an associated rain sensor or outdoor enclosure, are also eligible if purchased with the controller.

2Manufacturers frequently produce the same showerhead in both standard and WaterSense labeled
models. Verify the model's eligibility on the EPA's
website
.

3Sellers may combine toilet tanks and bowls to make unique combinations. Verify the combination
is eligible on the EPA's
website
.

4Waterless urinals are eligible.

5Limited per property after June 30, 2016.

WaterSense Device Additional Information

WaterSense device purchases and installation must occur after the program year, July 1, 2018.

Devices must be WaterSense labeled and listed on the EPA WaterSense
website

Warm-season Grass Additional Information

Must remove a minimum of 2,000 ft
2 of warm-season grass to be eligible.

Can combine multiple areas for one rebate to meet minimum square footage.

Grass must be growing at a minimum 50% density to be included in the measurement. See
Figures 1 and 2 below for examples of eligible and ineligible warm-season grass.

Figure 1: Eligible Warm-season Grass

The first image is an example of healthy warm-season grass at 100% density. The second image
is an example of dead grass at 100% density. The last image is of grass at the minimum 50%
density.

Figure 2: Ineligible Warm-season Grass

The first image is of grass at less than 50% density. The second image is of a designated grass
area that is bare dirt. The last image is over 50% weeds.

Upon project completion, exposed soil must be covered. If a top-dressing is used, such as granite,
a minimum 2-inch layer is required. Impermeable plastic sheeting is ineligible.

If all rebate credits from Scottsdale Water will be $600 or more in a calendar year, the applicant
must also submit a
W-9
(PDF) form.

Water Softener Additional Information

The intent of the program is to remove connected, functioning water softeners to reduce salinity
in our wastewater. Water softeners already disconnected or removed are not eligible.

To receive a Notice to Proceed, applicants must submit both pre-removal photos and the digital or
hard copy application. See
Figure 5 below for pre-removal photo examples.

Photos must be taken within 10 days of application submission will be checked. Altered
or misrepresentative photos will be considered fraudulent.

Figure 5: Water Softener Pre-Removal Photos

Example of acceptable water softener pre-removal photos: one photo of the plumbing connection;
one photo of the location in the home or garage; and one photo of the salt/brine tank.

After receiving the Notice to Proceed, the applicant must install a soldered hard-pipe permanent
closure (see
Figure 6 below) unless installing a non-salt-using water treatment or conditioner in place
of the old softener. For information about non-salt-using water conditioning/treatment systems
please visit the
Los Angeles County Sanitation District
.

Figure 6: Hard-pipe permanent closure

Example of acceptable soldered hard-pipe permanent closure.

Rebates are credited in two $125 installments:

After the initial removal and the first inspection

One year after the initial removal and the final inspection

Applicant will be sent a notice for the second inspection via the email provided on the application
approximately one year after the first $125 installment. It is the applicant’s responsibility
to contact the Water Conservation Office within 13 months following the first inspection for
final inspection instructions if he/she does not receive notice.

If all rebate credits from Scottsdale Water will be $600 or more in a calendar year, the applicant
must also submit a
W-9
(PDF) form.

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