writing performance metrics Articles

You may hear someone say, “I’ve reached my limit!” or, “He has stepped over the line!” They complain about others working on a project—partners, teammates, managers, staff, or leaders—and about other ways of doing things. With compassion, you nod and listen. Conflict is no stranger to any of us. Many people rely on a plan-work-argue-limit approach when working with others on writing or…

Insight is a new way of seeing a problem, a new awareness or understanding. It becomes possible when a problem is first recognized, then addressed and considered in different ways. Insight can lead to discovery and innovation and that is usually a good thing. Writing teams are made up of people from various parts of an organization who…

Today, I received a letter from a project leader in the mail. I chuckled and got a warm, fuzzy feeling. Here I was, thinking about the tenth and last law of collaborative writing—how important it is to recognize all collaborators and celebrate your collective achievement. Then a thank-you note arrives. (And I did not Photoshop that time stamp….

Writing teams need editors. Depending on the context, the project might need a translator and some graphic designers, too. In fact editors, translators, and designers are all key collaborators. They offer advice about how specific requirements are best incorporated into the final product. Depending on the kind of editing to be done, there are roles for editors…

Assumptions create obstacles to free-flowing collaboration. If a project is not advancing as expected, there are probably some hidden assumptions to bring to light. Assumptions can affect anything from the writing mandate to the final output, and all the activity and people in between. The root of assumptions is expectations—something every project and everyone involved comes ready charged…

State-of-the-art collaborative tools are about as useful as a box of hammers (see photo) if no one is clear on the aim of the project. It is misguided to think that your team has a good collaborative environment just because everyone shares the same database, or that a specific social media tool is all you need to get…

Your team is compiling hundreds of pages to support your organization’s product. It takes months, sometimes years. So you can expect the faces at the table to change over time. Writing in organizations takes planning. If the team members take all the expertise with them, the collaborative writing project could be affected. And the organization might feel…

You have already established your writing mandate with Law 3. So does the team start scribbling yet? Not quite. There’s an Arabic saying about good, expressive prose: (If it takes) No skill to understand it, (then it takes) mastery to write it.” — cited by Taleb in his book on anti fragility (I’ve added parenthetical notes) In writing,…

When there is writing to be done, most people expect some magic to happen. The mystique surrounding the creative process is powerful. There is no magic, though. Setting words on the page is a process and having a plan is key. Very early on in the development process, your team must capture the expectations for the project….