Information
for
External
Caterers
To
supply
catering
at
OPEN,
management
requires
the
following
conditions
to
be
met
with
evidence
supplied
thereof:
1.
The
caterer
must
have
rating
of
‘4’
or
higher
on
the
Food
Standards
Agency
website
(www.ratings.food.gov.uk).
If
the
caterer’s
name
appears
differently
on
this
listing
(i.e.
a
trading
name
instead
of
company
name)
then
evidence
also
needs
to
be
supplied
on
how
the
different
names
are
linked.
2.
Public
Liability
Insurance
of
£5,000,000.
Again,
if
the
name
as
it
appears
on
the
policy
documents
is
different
from
that
on
the
Food
Standard
Agency
listing,
then
evidence
needs
to
be
supplied
of
how
the
different
names
are
linked.
3.
To
leave
the
facilities
in
the
state
they
are
found,
by
signing
a
handover
sheet
at
the
commencement
of
occupation
of
the
Kitchen,
and
signing
back
the
Kitchen
to
a
Duty
Manager
at
the
end
of
the
hire
(copy
of
the
handover/handback
form
included
in
this
pack).
4.
To
comply
with
current
regulations
and
guidance
procedures.
Maybe
subject
to
inspections
during
an
event
by
EHO
or
OPEN
management
to
check
for
compliance.
Failure
to
leave
the
facilities
in
the
state
they
were
found
will
incur
a
fee
of
£600
+
VAT
for
a
professional
clean,
payable
by
the
caterer.
If
this
fee
is
incurred,
and
not
paid,
OPEN
reserves
the
right
to
refuse
any
further
event
catering
by
that
company
at
the
venue.
Additional
information
Caterers
may
hire
resident
tableware
and
light
equipment
extremely
competitively
priced,
to
save
on
time
and
deliveries
to
the
venue.
The
service
also
has
the
option
to
include
cleaning
and
kitchen
porterage
for
additional
charges.
Full
details
of
this
service
can
be
obtained
from
Ann
Tattam
on
ann.tattam@opennorwich.org.uk.
HIRE
AGREEMENT
for
OPEN
1.
Acceptance
of
Conditions
The
client’s
acceptance
of
equipment
on
hire
implies
acceptance
of
our
Conditions
of
Hire
as
given
below.
2.
Retention
of
Title
All
goods
remain
the
absolute
property
of
OPEN
and
the
customer
undertakes
not
to
sell,
lend
or
otherwise
deal
with
the
equipment.
OPEN 20 Bank Plain, Norwich, NR2 4SF
T 01603 763 111 E info@opennorwich.org.uk W www.opennorwich.org.uk
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Making a positive difference to the lives of young people living in Norfolk
OPEN Youth Trust

Reg Charity No: 1108712 Company Reg No: 5320333

3.
Insurance
to
Cover
Loss
or
Damage
The
Customer
assumes
complete
responsibility
for
loss
of
or
damage
to
the
hire
equipment
from
the
time
the
equipment
leaves
OPEN's
premises
or
transport,
until
it
is
returned
to
same.
4.
Hire
Charges
-­‐
Late
or
Incomplete
Returns
In
the
event
of
the
equipment
not
being
returned
to
OPEN
on
time
at
the
end
of
the
hire
period,
unless
by
prior
arrangement,
then
the
hire
charge
will
continue
to
be
levied
at
the
DAILY
RATE
until
such
time
as
the
equipment
is
returned
complete
to
the
Company’s
premises.
Items
not
returned
will
be
charged
at
replacement
value
5.
Hire
Charges
–
Equipment
Loss,
theft
or
damaged.
In
the
event
of
loss
or
theft
of
the
hire
equipment
the
Company
will
invoice
the
Customer
in
full
for
replacement
of
the
equipment.
In
the
event
of
damage
to
the
equipment,
the
company
will,
at
its
option,
invoice
the
Customer
in
full
for
the
repairs
to,
or
the
replacement
of
the
equipment.
6.
Equipment
Identification
On
no
account
may
any
serial
number
plates,
manufacturer
nameplates,
or
any
other
identification
marks,
be
removed,
covered,
or
defaced.

7.
Payment
All
Clients
will
be
required
to
pay
the
hire
charges
in
full
before
the
hiring
commences
(i.e.
collection
of
the
goods).