This two-day training course combines the work of risk communication expert Dr. Peter Sandman with the International Association for Public Participation (IAP2) core concepts for meaningful and effective public participation and stakeholder engagement. In these challenging times of environmental, health, cultural, economic and social changes this course will give participants strategies and behaviours to enhance quality outcomes, even when communities and stakeholders are emotional or outraged.

Understanding the approach, the application and the results to be achieved

Link to experience and context

2:00

Afternoon Refreshment Break

2:15

Cont’d: Strategies & Approaches for OM (Strategies 1 through 3)

4:00

Closing, Review and Questions

Reflection and Linking Learning Together

Day 2

8:30

Opening of Day 2

9:00

Strategies & Approaches for OM (Strategies 4 through 6)

10:30

Refreshment Break

10:45

Carrying out Strategies in a P2 Context

Planning for & implementing OM strategies in P2

Looking at stakeholders differently, from a values based perspective

11:45

Break for Lunch

12:45

Self-Awareness in Outrage Management

Linking attitude & behaviour with outrage

1:45

Break

2:00

Addressing Barriers to implementing outrage management strategies

2:45

Assessing, Planning & Implementing OM & P2

Building & practicing skills and reinforcing learning by applying concepts and approach to a situation

4:00

Wrap-up & Closing - Review, Reflection & Closing

Trainer: Stephani Roy McCallum

Stephani Roy McCallumis the Chief Storm Rider at the Courageous Leadership Project and also the Founder and a team member at Dialogue Partners Inc. Steph is a Leadership Coach, Certified Professional Facilitator and a seasoned leader specializing in conflict, high emotion and controversy. She was the Lead Developer for IAP2 of the Strategies for Public Opposition & Outrage training course, and was President of IAP2 International. She has facilitated conversations on 5 continents, engaging people in dialogue on controversial projects, working with individuals, organizations and communities to transform conflict and create momentum for positive change. Stephani believes that brave, honest conversations create radical new futures – for all of us.