Hotel Pullman Guangzhou Baiyun Airport

Hotels combining lifestyle and design, for business and leisure

Pullman Guangzhou Baiyun Airport is a 15-second walk from Gate 12 of Airport Departure Hall, ideally located in the heart of the Guangzhou Baiyun International Airport and 30-minute metro ride journey to city centre. With a modern style emphasizing comfort and contemporary technologies, the hotel provides 578 exquisitely furnished rooms, 3 unique restaurants and bars.

Pullman Guangzhou Baiyun Airport is a 30-second walk away from Airport's Departure Hall, and it's only about a 30-minute metro ride to the city center hotspots like TEEMALL, Taikoo Hui, Canton Fair Complex, Canton Tower and Chimelong Park.

Hotel extras

16,145 sq.ft. (1500 m²) Grand Ballroom

15-second walk to Departure Hall Gate 12

Enjoy unlimited WIFI and soundproof window

The only 5-star international hotel in the airport

3-minute walk to metro station and 30-minute metro ride to city center

This 35 m² gorgeous Deluxe Room treats guests to plenty of extra space and offers all the features of airport views, an iPod docking station and modern bathroom with separate bath and walk-in rain shower.

DELUXE ROOM, 2 Single Size Beds, Airport View

This 35 m² gorgeous Deluxe Room treats guests to plenty of extra space and offers all the features of airport views, an iPod docking station and modern bathroom with separate bath and walk-in rain shower.

This 42 m² impressive Executive Room offers a plush Pullman Bed, unlimited WiFi and iPod docking station, along with the benefit of the use of the Executive Lounge for breakfast, happy hour and personalized check in and out.

This 42 m² impressive Executive Room offers a plush Pullman Bed, unlimited WiFi and iPod docking station, along with the benefit of the use of the Executive Lounge for breakfast, happy hour and personalized check in and out.

Your meetings and events

Our meeting rooms

Our customer reviews for Pullman Guangzhou Baiyun Airport

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating
4.0/5
Based on 1,463 reviews

801odonnelld2016/11/25

« Always a Pleasure »

Always a pleasure to stay at the Pullman. Hotel is great for airport arrivals/departures, and also a useful hub for Guangzhou area business travel. Mr. Oscar is a most welcoming host, and the new executive wing is a great addition to an already stylish property.

Dear 801odonnelld
Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel.
It is always a pleasure to welcome loyal guests to our Pullman Hotel.
As you mention we have our new Executive Wing which we are all very proud of and all our Guests are very satisfied.
All our Guests rooms are spacious and elegant together with top quality amenities from C.O. Bigelow which is well-known around the world and loved by our guest.
Your right we are just conveniently located only 3 minutes by walk from the Airport Exit 12-13 and please use our golf buggy which helps you with your luggage.
Thank you for recommending our Pullman Hotel and please have a great Christmas time.
sincerely
Andreas
Guest Experience Manager
My E-mail = qamgr@pullmanguangzhou.com
Easy Booking = reservation@pullmanguangzhou.com
“PULLMAN FEEL WELCOME”

angeloN142CA2016/11/04

« average »

every time I stay at this hotel I have problems,This stay at the check-out they asked me to pay for the room after I've paid in advance,I lost 15 minutes to explain, if I happen to reside at the lighthouse for the position.

Dear angeloN142CA
Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel.
Thank you for your Loyalty and your trust in our Pullman hotel.
For your next arrival we will defiantly make sure that we act more professional and don’t let you wait so long for your check out.
Please give opportunity to improve so when you come back everything will be fine as we already update your profile to make it easier for your next arrival.
Thank you for your review and please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel.
Andreas
Guest Experience Manager
My E-mail = qamgr@pullmanguangzhou.com
Easy Booking = reservation@pullmanguangzhou.com
“PULLMAN FEEL WELCOME”

Jaysonyuang2016/06/16

« 3 day Business Trip »

I had a pleasant stay and experience during the duration of my stay, the hotel staff were all very professional and very courteous, the Subway can take you to almost any destination with-in Guangzhou. The convenience of just walking to and from the Airport is by far the best i have experienced as a traveller, no rush no pressure, would definitely stay here again on my next trip.

Mabuhay!
Dear Jaysonyuang
Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel.
We are very proud of your comment and happy that you share your review with all other Trip Advisor visitors.
At Pullman we work as Team and we want to continue to be very professional and very attentive to all our guests from all over the world.
You exactly right our Location is very convenient just walking distance to and from the Airport, no rush no pressure.
Thank you very much for highly recommending our Pullman Hotel and that you definitely stay here again on your next trip.
Please feel welcome back soon tour nice Pullman Guangzhou Baiyun Airport Hotel.
maraming salamat!
Andreas
Guest Experience Manager
My E-mail = qamgr@pullmanguangzhou.com
Easy Booking = reservation@pullmanguangzhou.com
“PULLMAN FEEL WELCOME”

ripponyusuf2016/05/04

« Pullman Hotel stay for one night »

I stay in Pullman hotel whenever I am travelling through Guangzhou. It is conveniently located next to the airport. This is a top class hotel and my 1st choice in Guangzhou. But this time I found bed sheet is smelly and bit unclean. Also had problem with Toilet. This was first time I faced this sort negative expeirence. But other than this issue, everything else was fine. I hope managment pays attention to the cleanliness of the room attire.

Dear ripponyusuf
Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel.
We all very much appreciate your loyalty to our PULLMAN Hotel.
Your aright our location is just perfect ,it takes you only 3 minutes by walk from the airport Exit 12-13 and if you like you can choose our comfortable buggy.
We already shared your Incident with our relevant Departments and make sure this will not happen again.
Thank you again for your Loyalty and for giving us the opportunity to improve in above matters.
Please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel.
Andreas
Guest Experience Manager
My E-mail = qamgr@pullmanguangzhou.com
Easy Booking = reservation@pullmanguangzhou.com
“PULLMAN FEEL WELCOME”

famingc2016/03/07

« Cockroach in the bathroom and dead bugs on the bedsheet »

My family and I checked in this hotel at around midnight because of our flight schedule. When we first arrived the room, the interior of the room and bathroom looks very nice. However, I found some dead bugs on the bedsheet even though the front desk staff told me that the bedsheet was already changed. My child and my wife and I were very tired so we did not bother to call front desk for a new clean bedsheet. Fortunately, we have brought our sleeping bags. My wife found a live cockroach in the bathroom in the early morning. Wow.. I am speechless about the cleanliness of this '5-Stars hotel'.

Dear famingc
Thank you for your comment about our nice Pullman Guangzhou Baiyun Airport Hotel.
First of all I apologize for your incident happen which is absolutely unexaptable.
We already investigate this Issue which relevant Department to find out how this could happen.
You can be assure that we will take Action to make sure this is not happen again.
Please gives the opportunity to improve in this matter and we really looking forward to see you again so you can see by yourself the improvement.
Thank you again for your comment and welcome you back soon to our nice Pullman Guangzhou Baiyun Airport Hotel.
Sincerely
Andreas
Guest Experience Manager
For any enquiry please contact me under: qamgr@pullmanguangzhou.com
For Easy Booking Go To: reservation@pullmanguangzhou.com
“PULLMAN FEEL WELCOME"

limgeoklian2016/01/19

« Unfriendly hotel »

On my booking, I asked for an airport pickup but no representative waiting at airport. Then I exit the main hall, saw a hotel car park at the roadside and I told driver I’m going to Pullman. However, hotel driver refused to let me in and saying car is reserved for airlines staff only. Then, I call hotel and finally I get in to hotel car.
Upon checking in, I told front office about this incident. Front office said it is not a Front Desk problem and asking me check with Concierge. After that, I went to Concierge and concierge staff said it is a reservation department providing them an airport pickup information but unsure why my pickup is missing. Concierge advice me to call reservation. Again, I called reservation department and the answer given is “I don’t know”.
Bad experience, and it seems that hotel is not appreciate for a guest feedback.

Dear limgeoklian
Thank you for comment about our nice Pullman Guangzhou Baiyun Airport Hotel.
Please be assure that your incident is already shared with relevant Departments and we will take Action to avoid similar case happen again.
It is always our first priority to celebrate excellent Pullman Service and to make sure all our guests enjoy there stay.
Please give us the opportunity to improve our Service and I like to Welcome you in person for your next arrival.
Sincerely
Andreas
Guest Experience Manager
For any enquiry please contact me under: qamgr@pullmanguangzhou.com
For Easy Booking Go To: reservation@pullmanguangzhou.com
“We make things happen”

wakko752015/11/01

« usual stay »

Usual stay, love the convenience to the airport especially since it is just a short walk to the terminal. Only wish the price was cheaper and that breakfast could be earlier.
Apart from that no issues faced.

Dear wakko75
Thank you for your comment about our nice Pullman Guangzhou Baiyun Airport Hotel.
All Trip Advisor visitors read your review and make the right choice to experience our great Service and Product.
Your right we are just conveniently located only 3 minutes by walk from Gate 13 Airport entrance straight to our Pullman Hotel.
Right now we are preparing earlier times for our Breakfast to give your more time when you have a early flight.
Please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel.
Sincerely
Andreas
Guest Experience Manager
For any enquiry please contact me under: qamgr@pullmanguangzhou.com
For Easy Booking Go To: reservation@pullmanguangzhou.com
“We make things happen”

josefinos2015/10/17

« Fantastic stay »

Our pleasant was fantastic!
The room and service were excellent.
The staff are friendly and very efficient
When a simple mistake happened during check-in, Blaze promised to upgrade my room in next visit with free spa treatment and even gave me a RMB100 dining voucher.
Keep up the very pleasant Pullman experience!

Dear josefinos
Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel.
We really taking care of all our Guest Rooms to make sure they are clean and equipped with all amenities.
The distance from the Airport is just perfect from Gate 13 only 3 minutes by walk to our Pullman Hotel.
Our Hotel team is well trained to pay attention to details and be efficient in speaking good English.
I will share your comment with our Team especially with our Welcomer Blaze which is doing a great job.
Please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel.
We will keep up our Pullman Service to make our Guest stay very pleasant.
Sincerely
Andreas
Guest Experience Manager
For any enquiry please contact me under: qamgr@pullmanguangzhou.com
For Easy Booking Go To: reservation@pullmanguangzhou.com
“We make things happen”

qliu20152015/09/09

« The service is excellent »

The room is nice and clean, the staff is very helpful, the internet access is very easy and thorough, this is the only place I know in China so far that I can access facebook, google map, youtube in China. Very impressive!

Dear qliu2015
Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel.
Our Pullman Hotel is famous for their convenient distance to the Airport and for Travel transfer.
We have many Guests from beautiful New Zealand which enjoy their stay at our Hotel.
Thank you for your compliment “The Guest rooms are nice and clean, the staff is very helpful, the internet access is very easy with our free WIFI.
Please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel.
Sincerely
Andreas
Guest Experience Manager
For any enquiry please contact me under: qamgr@pullmanguangzhou.com
For Easy Booking Go To: reservation@pullmanguangzhou.com
“We make things happen”

Lowest prices found over the following seven days.These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.

Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.