TRAINERS FOR COURSE

Chris Moodley

Kerrin Badham

Kerrin is the HR and Operations Manager at Leading Training and is passionate about learning and personal growth. She has a BA (HDip) Ed from Wits University with majors in English and Psychology and has experience teaching English at high school level and extensive experience in training and managing.

She loves dealing with people and the general well-being of the staff and delegates is her primary concern. She also facilitates soft-skills courses in HR, leadership and instructional design.

She is a qualified SDF (Skills Development Facilitator), having completed the UNISA Certificate in Skills Development Facilitation in 2015 with distinction. She is registered as an HR generalist with the SA Board for People Practices (membership no. 42866985). She, together with a team of professional facilitators, project manages customised training interventions for Leading Training clients. Their services range from training material development to high-impact facilitated interventions that result in organizational change and team growth.

She is accredited as a Level 1 Cultural Intelligence Facilitator with The Cultural Intelligence Center and has completed the Wits online Instructional Design course in 2017. Kerrin is a dynamic facilitator who consistently gets excellent reviews for the training she conducts.

Cost

$689.70If you are currently resident in South Africa you will need to pay VAT at 15%.

Duration:

3 Day

Brochure:

Prices have changed from 1 March 2018. Information may change without notice.

Delivery Method

Instructor Led classroom based training. Scheduled classes are normally held in Woodmead - near to Sandton in Johannesburg, Gauteng, South Africa. Stationary and textbook included. Refreshments, including 2 tea breaks and a cooked meal for lunch are provided for full time courses. Contact hours are between 9am to 4pm.

Pre-Requisites

Supervisors

Course Outline / Curriculum

Session 1: Course Overview

Session 2: Adjusting to Your Role

Session 3: A Supervisor’s Responsibilities

The BICEP Model in brief

Session 4: Leadership

The Action-Centered Leadership Model

Session 5: Setting Goals

SMART Goals

Creating a Well-formed Outcome:

Session 6: Effective Planning

Definition of planning

How does one plan well?

Urgent-Important Matrix

Session 7: Defining Leadership

What is Leadership?

Brief History of Leadership Studies

The Leadership Formula

Session 8: The Situational Leadership Model

About Leadership

Which Leadership Style are you Using?

Session 9: Personality Type

Session 10: Team Building

Team Brainstorm

Advantages and Disadvantages of Teams

Session 11: Developing a High-Performing Team

The Five Stages of Team Development

Helping to Develop a Team

Team Problem Solving

Team Leadership

Session 12: Communication Skills

Defining Communication

Communication Barriers

Active Listening Skills

Questioning Skills

Probing Techniques

NonViolent Communication

Session 13: Motivating Employees

Session 14: Orientation and Onboarding

Session 15: Providing Feedback

Six Characteristics of Effective Feedback

Session 16: Doing Delegation Right

Defining Delegation

Delegation Role Plays

Session 17: Dealing with Conflict

The Conflict Resolution Process

Collaborative Problem Solving

The Problem-Solving Process

Session 18: Supervising Disciplinary Issues

Session 19: Dealing with Stress

Schedule Dates and Booking

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relevant "Book Now" button below.Note: places are only fully secured once payment has been
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