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NCJRS Abstract

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NCJ Number:

98579

Title:

Public Sector Mediation

Author(s):

A M Zack

Date Published:

1985

Page Count:

214

Sponsoring Agency:

Bureau of National AffairsWashington, DC 20037

Sale Source:

Bureau of National Affairs1231 25th Street, NWWashington, DC 20037United States of America

Language:

English

Country:

United States of America

Annotation:

This detailed chronicle of the public labor-management dispute resolution process from preparation to signed contract is designed to aid the mediator as well as the disputants.

Abstract:

The book first states what mediation is, how it is distinguished from other elements of the negotiation process, and how it has evolved in collective bargaining. The characteristics and qualities of competent mediators are then identified. The following are discussed as prerequisites for commencing mediation: the breakdown of direct negotiations, the designation of the mediator, establishing contact with the mediator, and preparing procedurally and substantively for the first mediation session. The book then considers the various ways of handling the initial presentation of the issues as well as the types of meetings with each team, with both teams, with each spokesperson, and with both spokespersons. Problems confronted by the disputants as well as the mediator during the mediation also are considered. The volume concludes with an examination of the momentum of the mediation process as it nears completion, whether it be toward agreement or a breaking off of the mediation. The appendix presents the Code of Professional Conduct for Labor Mediators, and a subject index is provided. (Author summary modified)

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