According to Olson, during the 2015 tax filing season, taxpayers can expect to experience the worst level of service seen in a decade. The NTA, which operates independently within the IRS, is placing most of the blame on recent budget cuts and reduced resources. Com­­bined with an extra workload for the IRS, due to the health care legislation and other factors, a “perfect storm” of trouble could be brewing for taxpayers.

Finally, in addition to addressing a host of other tax issues, Olson strongly urged Congress to codify a principles-based Taxpayer Bill of Rights. Previous versions haven’t been included in the tax law.

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