Type: Costumes - Girls

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Delivery Guarantee

Bellatrix Death Eater Female - Size M

Type: Costumes - Girls

Send chills through any apprentice wizard this heart-stopping Death Eater. Voldermort's followers will stop at nothing to practise their Dark Arts as they sneak about in their hooded cloaks and peer at you with snake-like eyes. INCLUDES Full Length Hooded Dress with lace and leather insert detail Character Mask Cummerbund

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Delivery Guarantee

Bellatrix Death Eater Female - Size S

Type: Costumes - Girls

Send chills through any apprentice wizard this heart-stopping Death Eater. Voldermort's followers will stop at nothing to practise their Dark Arts as they sneak about in their hooded cloaks and peer at you with snake-like eyes. INCLUDES Full Length Hooded Dress with lace and leather insert detail Character Mask Cummerbund

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Delivery Guarantee

Death Eater Child - Size L

Type: Costumes - Boys

Send chills through any apprentice wizard this heart-stopping Death Eater. Voldermort's followers will stop at nothing to practise their Dark Arts as they sneak about in their hooded cloaks and peer at you with snake-like eyes.

Includes: Full Length Hooded Robe and Character Mask.

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Delivery Guarantee

Death Eater Child - Size S

Type: Costumes - Boys

Send chills through any apprentice wizard this heart-stopping Death Eater. Voldermort's followers will stop at nothing to practise their Dark Arts as they sneak about in their hooded cloaks and peer at you with snake-like eyes.

Includes: Full Length Hooded Robe and Character Mask.

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Delivery Guarantee

Death Eater Child - Size S.

Type: Costumes - Boys

Send chills through any apprentice wizard this heart-stopping Death Eater. Voldermort's followers will stop at nothing to practise their Dark Arts as they sneak about in their hooded cloaks and peer at you with snake-like eyes.

Hooded Robe Character Mask

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Delivery Guarantee

Death Eater Deluxe Child - Size S

Type: Costumes - Boys

Send chills through any apprentice wizard this heart-stopping Death Eater. Voldermort's followers will stop at nothing to practise their Dark Arts as they sneak about in their hooded cloaks and peer at you with snake-like eyes.

Full Length Deluxe Hooded Robe

Vli>Deluxe Character Mask

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Type: Costumes - Boys

Become a Dementor, fresh from the world of Hogwart's! Includes Mask and robe with chest piece

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Type: Costume Accessories

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Type: Costume Accessories

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Type: Costumes - Boys

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Type: Costume Accessories

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Type: Costumes - Mens

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Delivery Guarantee

HARRY POTTER CLASSIC ROBE, CHILD (6-8)

Type: Costumes - Boys

Possibly the most well- known young Wizard of this century, Harry Potter is the magic behind the famous J K Rowling series. A student of Gryffindor House at the Hogwarts School of Witchcraft and Wizardry and under the instruction of Albus Dumbledore, Harry acquires the skills and magic to confront antagonist Lord Voldemort. Known for his robe, wand, glasses and lightning bolt scar, Harry is a favourite character for Book Week and Halloween. Also a popular movie series, Harry Potter is played by actor Daniel Radcliffe. Novels in this series include Harry Potter and the Philosopher's Stone, Harry Potter and the Chamber of Secrets, Harry Potter and the Prisoner of Azkaban, Harry Potter and the Goblet of Fire, Harry Potter and the Order of the Phoenix, Harry Potter and the Half Blood Prince and Harry Potter and the Deathly Hallows.

SIZE is 6 - 8 Years

Long robe in polyester with attached hood

Hood lined in house colours

House emblem printed on chest

Fabric clasp with velcro fasten

This is an officially licensed Harry Potter product

SIZE is 6 -8 Years

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Delivery Guarantee

HARRY POTTER CLASSIC ROBE, CHILD (9-12)

Type: Costumes - Boys

Possibly the most well- known young Wizard of this century, Harry Potter is the magic behind the famous J K Rowling series. A student of Gryffindor House at the Hogwarts School of Witchcraft and Wizardry and under the instruction of Albus Dumbledore, Harry acquires the skills and magic to confront antagonist Lord Voldemort. Known for his robe, wand, glasses and lightning bolt scar, Harry is a favourite character for Book Week and Halloween. Also a popular movie series, Harry Potter is played by actor Daniel Radcliffe. Novels in this series include Harry Potter and the Philosopher's Stone, Harry Potter and the Chamber of Secrets, Harry Potter and the Prisoner of Azkaban, Harry Potter and the Goblet of Fire, Harry Potter and the Order of the Phoenix, Harry Potter and the Half Blood Prince and Harry Potter and the Deathly Hallows.

SIZE is 9 -12 Years

Long robe in polyester with attached hood

Hood lined in house colours

House emblem printed on chest

Fabric clasp with velcro fasten

This is an officially licensed Harry Potter product

SIZE is 9 -12 Years

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Delivery Guarantee

HARRY POTTER COSTUME, CHILD - SIZE 11-12

Type: Costumes - Boys

Possibly the most well- known young Wizard of this century, Harry Potter is the magic behind the famous J K Rowling series. A student of Gryffindor House at the Hogwarts School of Witchcraft and Wizardry and under the instruction of Albus Dumbledore, Harry acquires the skills and magic to confront antagonist Lord Voldemort. Known for his robe, wand, glasses and lightning bolt scar, Harry is a favourite character for Book Week and Halloween. Also a popular movie series, Harry Potter is played by actor Daniel Radcliffe. Novels in this series include Harry Potter and the Philosopher's Stone, Harry Potter and the Chamber of Secrets, Harry Potter and the Prisoner of Azkaban, Harry Potter and the Goblet of Fire, Harry Potter and the Order of the Phoenix, Harry Potter and the Half Blood Prince and Harry Potter and the Deathly Hallows.

Long robe in polyester with attached hood. Hood satin lined in house colours. House emblem embroidered on chest. Fabric clasp with velcro fasten.

This is an officially licensed Harry Potter product

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Delivery Guarantee

HARRY POTTER DELUXE QUIDDITCH KIT, CHILD

Type: Costumes - Boys

Quidditch anyone? A fictional and magical sport in the Harry Potter series, J K Rowling created this popular sport in the Wizarding World of Harry Potter. It is a complex game played completely in the air by wizards and witches on flying broomsticks, chasing a golden snitch. Competing for the World Cup, join Harry and friends in a quick round of Quidditch today!

Plastic goggles with gold painted trim and clear plastic to see through

Vinyl gloves with padding and 3D finger grips

Arm and leg guards made from vinyl

This is an officially licensed Harry Potter product

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Type: Costumes - Boys

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Type: Costumes - Boys

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Type: Costumes - Mens

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿

Type: Eyewear

Faulty or Incorrect Items (Not what was ordered)

If you receive faulty or incorrect items, we will exchange or refund the item within a 10 day time period, provided the following process is followed:

Contact us at sales@jokerscostumehire.com.au within 48 hours of deliverywith your concerns. We only replace items that are faulty or incorrect on arrival.

We will replace your item/s in time for your party if possible or we will refund your purchase.

We will approve the return of the faulty or incorrect item/s by issuing aFaulty or Incorrect Items Authorisation number.

Please ensure you return the item/s unused, with all the original packaging intact in the condition in which you received it, without any missing parts of the product or packaging including tags.

The item/s must be returned, placed in its original packaging which is also not damaged and must not have been worn or stained.

Please note that you will need to organise the return of the item/s to us for our review by using standard Australia Post parcel post.

The item/s must have been sent backwithin 72 hours of receipt of item/swith proof of date sent provided to us.

Upon inspection and approval, we will refund the postage cost of returning the item/s, along with replacement of item/s or any refund of item/s due.

Please ensure you meet the above requirements before returning the item/s back to us, as failure to so, will mean your refund or replacement will be denied. In addition, any shipping costs incurred, will be at your expense to send the original item/s back to you.

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the faulty item/s back, we will refund your second purchase.

Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

(Just to let you know, sometimes styles can change without notice due to a change in the manufacturer's production. These changes are usually slight, for example: a change in the placement of crystals on a handmade Venetian mask. These type of production changes are beyond our control and manufacturers do not notify us when they occur.)

It Doesn't Fit. I've Changed My Mind.

Costumes don't look like regular clothes and they don't always fit like regular clothes. If the size you ordered is incorrect or you've changed your mind, we will exchange your costume (but not refund) for a different size or item only where the item is normally stocked.

We will also approve the return of the item by issuing a Replacement Authorisation number only if the item is normally stocked.

You must send your item/s for return unused in the original condition with all of the original packaging including tags intactwithin 48 hours.

You must provide proof of date of item/s being returned. If item/s are not sentwithin 48 hours of receipt of original delivery, we will not exchange your item of It Doesn't Fit. I've Changed My Mind.

If there is any part of the item or packaging missing, damaged or showing signs of having been worn, we will not exchange your item.

We will inspect returned item/s and provide acceptance within 2-4 days of receipt.

We will ship your replacement item when your return item has been received, viewed and processed.

Original Shipping costs are non refundable and you will be responsible for the shipping costs for the return of the original item/s and the replacement item/s.

We will not accept return of products with any make-up marks, fake tan marks or other forms of body make-up transferred onto the product. To be on the safe side, we recommend all make-up products be removed from your person before trying items on.

Fastest Way To Exchange

If you require a replacement costume/product urgently, you will need to go online and order and pay for another costume/product. Once we have received the original item/s back, we will refund your second purchase. Please note that we cannot send out a second costume/product without payment, until we have the original costume/product back.

It's All About Hygiene

There are some items that for hygiene reasons we simply will not exchange or refund. We think you will be reassured to know we do not accept returns on the following items unless they are faulty: teeth and fangs, eyelashes, wigs, moustaches, beards and any fake hair items, hosiery, underwear, contact lenses, masks,Inflatable items and item that has been worn or altered.

Special Orders Just For You

We do not accept returns or exchanges on special orders we have specifically ordered in from our suppliers just for you.We will always let you know when a particular sale or promotion excludes returns.

ZipPay Payments

Please be aware thatZipPayis a separate entity to us, and the agreement you enter into for payment installments will continue until will have processed your refund (if applicable). If you have an instalment payment due to be deducted byZipPayprior to your refund being processed, we do recommend that you continue to have sufficient funds in your nominated account soZipPaycan deduct the necessary payment. This will avoid being charged any 'unavailable funds' fee fromZipPay. Any payments you make toZipPaywill still be refunded back to you as soon as your refund has been processed.

To return your order for an exchange or refund, please send your items to us in its original undamaged packaging, with the invoice and 'Returns Form' to:

Jokers Costume Mega Store1821 Ipswich Road Rocklea QLD 4106

Orders out of Stock: All items shown on our website are subject to availability. If you purchase an item that becomes out of stock at time of fulfilment of your order, we will contact you as soon as possible and offer you other options:a) Order alternative productsb) Dispatch product when availablec) Receive refund on purchase price of product.

Price Beat Guarantee*

Find a identical stocked costume on an eligible third party website that’s cheaper than us (including our discount offers) – we will not only match it, we'll beat it by 5%.*﻿