Buy with confidence! This pc was refurbished by Arrow Value Recovery(AVR) and includes a new, genuine install of the Microsoft Windows 10 Operating System. We are a leading member of the Microsoft Authorized Refurbisher (MAR) program. This program is only open to a handful of vendors around the world and each is hand selected by Microsoft. Microsoft recognizes AVR’s refurbished assets as using genuine software, following the strictest data security practices, while employing environmental best practices. This allows us to stand behind our products with a 1 year limited warranty (see warranty section for complete details) and a 30 day money back guarantee. Along with the specifications listed, your laptop also features a free version of Microsoft Defender (anti-viral software) and Skype.

30-Day Satisfaction Guarantee Your satisfaction is guaranteed! If for any reason you are not completely satisfied with your product within 30 days from date of purchase, you may return your item for a refund or exchange.

1 Year Functional Warranty (Excludes Dealer purchases) In addition to our 30-Day Satisfaction Guarantee, your product is covered against hardware functionality problems for 1 Year from date of purchase. This means: We guarantee that the product(s) that you purchase from ArrowDirect.com will be free from defects in materials or workmanship under normal use during the 1 Year functional warranty period. ArrowDirect.com will repair or replace any defective component or the entire product as needed during this time. This warranty does not apply to software issues of any kind.

If you experience functional problems with your hardware during this warranty period, please contact us with a description of the problem. We will first try to remedy the situation; in many cases, a simple solution can be found. If we determine that warranty service is required, we will issue an RMA number.

Please note: Per product descriptions, compatibility can be reasonably assured in most cases but can never be guaranteed; a product that is incompatible in a specific hardware/software environment is not therefore automatically "defective".

If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

Once the warranty service is performed we will return your product (within the United States) at our expense. You are welcome to request a more expeditious service, though you will be billed for the difference in shipping costs.

Battery will be warrantied to hold a charge for 30 days after receipt.

All warranty exchange replacements are subject to product availability. If an exact replacement is not available, ArrowDirect.com will offer a substitute product(s) with a similar, suitable, or upgraded product(s) of equal or greater value within 7 business days. If none of these options are available, ArrowDirect.com will issue a refund based upon the value of the returned product(s).

Warranty Exclusions This Limited Warranty does not extend to:

(a) Any product from which the serial number has been removed or altered; (b) Cosmetic damage or ordinary wear and tear; (c) Software issues; (d) Damage or non-functionality that results from accident, misuse, abuse, or other external causes; (e) Damage or non-functionality due to modifications or service by anyone other than (i) ArrowDirect.com, (ii) an ArrowDirect.com authorized service provider, or (iii) your own installation of end-user replaceable parts.(f) Participants in our Dealer Discount program (see Dealer Application, Section 3 for terms)

Product Overview

Technical Specs

Warranty Info

Warning for California Residents

WARNING: This product can expose you to chemicals including Nickel, which is known to the State of California to cause cancer, and Methanol, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov