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Abuse Policy

The following policies has been updated on 29 May 2017. Users found violating the policies will be penalized in accordance to the violation.

Important:
Players are strongly advised to safe-guard their own personal accounts as they are held responsible for any actions conducted through the use of the respective accounts.

Players can ensure that their accounts are kept safe by regularly updating their account passwords. Account password should be of high security by including uppercase letters, lowercase letters, numbers and symbols. Account passwords should be kept private and accounts should not be shared with any other person. Game Masters and Administrators will never request for player's passwords.

Accounts that have been caught for any illegal activities will be subjected to the stipulated relevant penalties as stated, regardless of the user who accesses the account at the time of the violation.

Definition:
A form of cheating in which a character exploits the flaws/bugs/glitches in the game to achieve something that is not intended by the game developer.

Penalty for Exploitation Includes:
If player was caught for Exploitation of Bugs and Glitches before 20 April 2012, accounts can be released after suspension period, payment of administrative fee and reduction of character/couple experience.

If player was caught for Exploitation of Bugs and Glitches after 20 April 2012, accounts will be permanently banned.

Definition:
Modification of the game client or usage of third-party programs to gain unfair advantage in the game.

Offences Under Hacking Includes:
Usage of third-party applications, memory editors, trainers, or debuggers (or otherwise commonly termed as "hack tools") in altering the Game, Game Service, or Game Client in any manner whatsoever, which may, or may not, lead to an unfair advantage in the game play, and over other players.

This also includes the act of bypassing, halting, or modifying any form of authorised protection system deployed during the execution, and running, of the Game, Game Service, Game Client, nProtect and GameGuard, in any manner whatsoever.

Penalty for Hacking Includes:
If player was caught using third-party applications before 20 April 2012, accounts can be released after suspension period, payment of administrative fee and reduction of character/couple experience.

If player was caught using third-party application after 20 April 2012, accounts will be permanently banned.

Definition of Monetary Trading:
Sale of Game Items, Game Related Points and Game Accounts for monetary gains.

In addition, such illegal activities are not desirable in AuditionSEA as sellers and buyers will be solely responsible for their actions. There is no mechanism to ensure the exchange is fair and will be carried out entirely.

Penalty for Monetary Trading Includes:

First Offence:
Monetary Trading = 14 days Suspension + Verification
Players will not be able to access the offending AuditionSEA game account in any way during the suspension period.
Players are required to re-activate their restricted Asiasoft Passport before they can access their offending AuditionSEA game account after the suspension period.

First Offence:
Characters will be suspended for verification.
Upon verification, IGN must be changed within 24 hour of release.

Second Offence:
Accounts will be permanently banned.
If we believe you have created an account to mislead, confuse, or annoy other players with the spelling of the name, the administrators have all rights to suspend/rename the player. If you are concerned or in doubt about a name choice, we suggest that you do not use it.

Affected players will not be able to login into their Passport and are required to perform identity verification for the purpose of reactivating, and reinstating, their Asiasoft Passport accounts. If the stipulated remedy of performing identity verification is not done within 90 days, the affected Asiasoft Passport account together with all game accounts will be wiped. Existing game accounts and in-game items, inclusive of any form of in-game curency, therein will, and are, not transferable or exchangeable in any manner whatsoever.

Any A-Cash items, or responding balance, will, and are, not transferable, refundable or exchangeable in any manner whatsoever.