Virtual Machine Console Administration

After you have finished deploying your Virtual Appliance, you can launch the virtual machine console to access some administrative functions.

The first screen of the virtual machine console lists the hostnames and IP addresses for this Virtual Appliance. To make basic configuration changes from this window, press Enter.

From the menu, make a selection. You can log in to make configuration changes. You also can enter support codes to allow an appliance-initiated support tunnel back to Bomgar Technical Support to enable quick resolution of complex issues

Log in for more options. You can configure networking, allow an advanced support tunnel, shut down or reboot the Virtual Appliance, or reset the appliance password or a site's administrative password.

Bomgar is the leader in Secure Access solutions that empower businesses. Bomgar's leading remote support, privileged access, and identity management solutions help support and security professionals improve productivity and security by enabling secure, controlled connections to any system or device, anywhere in the world. More than 10,000 organizations across 80 countries use Bomgar to deliver superior support services and reduce threats to valuable data and systems.