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Customer Service

Customer Service

HR, Induction & General Business Skills

Learn how to deliver excellent customer service and recognise bad customer service. Customer service is dealt with externally and internally with worked examples. Training is also given in how to learn from customer insights.

Learning Goals

Know how to live our customer service commitments

Know how to communicate with our customers to deliver great customer service

Deliver good internal as well as external customer service

Understand how we learn from our customer insights

Contact us for further information, an on-site demonstration or any other aspects of our development approach.Contact Us