So I bought a coolermaster psu a while ago off an amazon seller got it cheap 50 euros so during the year the cables started coming off which was a fire hazard and the psu fell apart I was really upset contacted amazon they told me to contact the seller they wouldn’t pay so I did they told me wait 4-8 weeks which is ridiculous Ik. Not waiting that long so I sent them their trust pilot review as they were giving snarky replies I said I want a refund and I got this message beat in mind I sent pics and described the Psu

yes the item arrived and we believe sincerely this is a bad joke from you. This matter has also been reported to Amazon. The state of the item we received from you is deplorable, this item has no longer guarantee since it's almost destroyed. We wrote Amazon in order to become an authorization to dispose this item. We are definitely not wasting 15,00 euro sending this back to you. As soon as we got a response from Amazon we will let you know.

Carolina kosegarten

see they asked if I was joking contacted amazon support they said they should be able to issue a refund we will contact them

Details: Cx already returned the item back. Please issue the cx with a full refund for the order. Amazon

Are you serious? the item is destroyed and as we said, we already disposed it.

then they lied saying they never got that response off amazon so amazon reported them I can’t file an a-z it’s over time so what now if anyone can help please. Do NOT BUY OFF BORA COMPUTERS

last email

No we did not get the response you got from them, we have got an answer to our case and are sending back the item to you. There is no guarantee anymore, if you wish to contact the manufacturer directly here in Germany, you can do it under your own terms.