Positions in this class perform work in connection with the mechanical and electrical maintenance, construction, repair and operation of wastewater and storm water pumping stations, potable water wells and treatment facilities, wastewater treatment plants, chemical handling systems, oxygen injection systems, hydraulic power systems and hydro-pneumatic systems and the maintenance and operation of stationary and portable diesel driven electrical generation systems.
Examples of Knowledge and Abilities
Knowledge Of
The methods, tool, materials and equipment used in the maintenance, construction, repair, and operation of complex mechanical equipment, such as pumps, motors, multi-reduction gearboxes, hydraulic drives
Chain and socket assemblies, gas compressors, electronic, pneumatically and hydraulically controlled valves, chemical handling and oxygen injection systems, oxygen generation plants and incineration plants, and associated equipment
Lubrication requirements of pumps and motors principals of operation of pumps, motors, valves, and associated equipment
Welding techniques and practices
Working knowledge of precision tools
Ability To
Plan and provide lead direction to assigned staff
Troubleshoot and repair complex mechanical equipment
Possess a working knowledge of precision tools
Read and interpret maps, plans, and blueprints
Keep records
Understand and follow oral and written instructions
Maintain courteous and effective relationships with fellow employees and the public
Perform skilled, hard physical labor
Work standby and respond to emergency calls
Read, write, and speak English at a level necessary for satisfactory job performance
Use computer equipment and related peripheral equipment to enter and extract information
Employment Qualifications
Minimum Qualifications : Either : 1. One year of full-time experience in the class of Assistant Mechanical Maintenance Technician in Sacramento County service. Or : 2a. A certificate of completion of a two-year mechanical-electrical technology program - AND - 2b. One year of full-time experience in maintenance, construction, and repair of mechanical and electrical components of equipment in wastewater treatment plants, potable water well systems, lift stations, storm drain pumping stations, or other mechanical facilities with similar systems and equipment. Or : 3a. Completion of two years of a stationary engineer apprenticeship program - AND - 3b. One year of full-time experience in maintenance, construction, and repair of mechanical and electrical components of equipment in wastewater treatment plants, potable water well systems, lift stations, storm drain pumping stations, or other mechanical facilities with similar systems and equipment. Or : 4. Two years of full-time experience in maintenance, construction, and repair of mechanical and electrical components of equipment in wastewater treatment plants, potable water well systems, lift stations, storm drain pumping stations, or other mechanical facilities with similar systems and equipment. Note : If applicable, a copy of your MET certificate or documentation indicating completion of a stationary engineer apprenticeship program must be submitted with your application. Failure to submit proof of requirements may result in disqualification from the examination. SPECIAL REQUIREMENTS : Age Requirement: Candidates must be 18 years of age prior to appointment because of the hazards of the job, as defined by the Fair Labor Standards Act. License Requirements: A valid California Driver's License, Class C or higher is required prior to appointment to this class. Some incumbents appointed to this class may possess a valid California Driver's License, Class A, and/or special endorsements including but not limited to the Hazardous Materials Endorsement. Failure to maintain the appropriate California Driver's License and/or endorsement(s) constitutes cause for termination from the class in accordance with Civil Service Rule 11.4. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Certification Requirements: Some positions in this class require that the incumbents possess (1) a Water Treatment Operator Grade II (T2) Certificate and/or (2) a Water Distribution Operator Grade D2 certificate and must complete the appropriate amount of continuing education hours as required by the State of California to maintain the required certification. Failure to obtain and maintain the appropriate credentials may constitute a cause for termination from this class in accordance with Civil Service Rule 11.4. Positions requiring a Water Treatment Operator Grade II (T2) certificate: Incumbents must possess and maintain a valid Water Treatment Operator Grade II (T2) certificate issued by the State of California, Department of Health Services within one year after the date of appointment to this class. Positions requiring a Water Distribution Grade D2 certificate: Incumbents must possess and maintain a valid Water Distribution Operator Grade D2 certificate issued by the State of California, Department of Health Services within one year after the date of appointment to this class. Physical Requirements :
Climbing up and down ladders and stand on a ladder while performing tasks with both hands.
Wear respirators.
Lift and carry heavy equipment and tools weighing up to 95 pounds.
Load and unload equipment, materials, and pipes weighing up to 95 pounds.
Must meet the rating capacity of equipment in order to perform duties of the position.
Frequently bend, stoop, squat, kneel, crouch and reach above the shoulder.
Note : Individuals who do not meet these physical requirements due to disability will be reviewed on a case-by-case basis. Working Conditions
Work in enclosed areas where the temperature may exceed 100 degrees F or reach lows below 20 degrees F.
Enter, exit, and work in enclosed and confined spaces, such as 24 and 36-inch maintenance access holes.
Work in trenches up to 23 feet, or more, in depth.
Work on uneven terrain and outside in all types of weather conditions.
Work in hip boots during muddy conditions.
Probationary Period: The probationary period for this classification is six (6) months.
Application and Testing Information
APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone 916-874-5593; 7-1-1 California Relay Service Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net
Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.
Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.
A resume may be included with your application, however it will not substitute for the information requested on the application.
SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.
Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.
Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.
Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
If you have no experience, write "no experience" for the appropriate question.
For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
If the Supplemental Questionnaire is used in the Formula Rate or Credentials Screening Panel exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.
FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) (Download PDF reader)
For information regarding County jobs:
www.saccountyjobs.net
Call 916-874-5627 and you will be provided with a recorded message, accessible 24 hours a day.

Description:
Position Description
There are countless reasons why you should join CarMax! Here are the top 5 reasons why you should join our team:
1. Work for a winner! For several years in a row, CarMax has been named one of FORTUNE’S “100 Best Companies to Work For.” 2. We’re different! We merged the best practices of big box retail with the automobile industry building a solid platform that is fair and equitable. 3. We’re growing! CarMax currently operates used car superstores in 45+ markets, and we’re opening more all the time! 4. Exceptional Training! Don’t have automotive experience? No problem. We are ranked as one of the best training companies in America! This position includes a 6 – 9 month training program that includes cross training in all of our functional areas! We provide ongoing training and encourage self development. 5. Our customers! At CarMax, our goal is to have all of our customers become raving fans! 95% of our customers would refer us to friends!
Use your retail management experience, leadership, and interpersonal skills to inspire exceptional performance. As a member of the store leadership team, CarMax Sales Managers: * Coach: 60 – 70% of a CarMax Sales Manager’s time is spent in coaching and developing our Sales Consultants. * Lead: through developing a commissioned sales team (10+ direct reports, 50+ indirect reports) our Sales Managers lead teams to achieve sales, ensure efficiency and to be successful in our FY focus areas. * Develop: develop skills and product knowledge of Sales Consultants through training, evaluation, and role play; develop talent into Management roles. * Select: attract, hire and on-board world-class Sales Professionals who are well prepared to provide exceptional customer service. * Analyze & Track: sales performance to assigned budget, conversion, compliance, and Sales Consultant staffing/hiring targets. * Problem Solve: our Sales Managers are empowered to resolve issues that may occur during the execution process. They have day-to-day oversight and authority for response to potential customer service concerns. Our Sales Managers ensure our customers receive the best customer experience and seek out opportunities for self development.
Position Requirements
Position Requirements: The professional we are seeking will have: * 3+ years Supervisory/General Management experience. (Retail Supervisory/General Management experience, General Sales Management, Hospitality General Management experience, Banking Management experience preferred) * A proven ability to execute long and short term sales strategies * Experience in establishing action plans to drive performance of sales * Ability to communicate clearly and effectively; expresses opinions and innovative ideas * Ability to empower and challenge team members of all skill levels to reach their full potential * Ability to motivate, inspire and get buy-in from others * Satisfactory completion of MDP is required (applicable to internal CarMax associates only).

Description:
If people are telling you that you have one of the cleanest, well kept vehicles in your neighborhood, chances are you enjoy doing it! How would you like to get paid for doing what you enjoy? But that’s not all. At most CarMax locations, you would be working in an “air conditioned” service shop with other great team members! Detailer responsibilities include washing, waxing, & buffing vehicles, as well as overall the reconditioning of our vast inventory of vehicles.
Applicants must be dependable, detail oriented, and have the ability to work in a fast paced environment. Preference will be given to candidates with buffing and other detailing experience.
If you are a high energy, flexible, organized, detail oriented and motivated Team Player who enjoys a fast paced, customer-service focused environment, we encourage you to apply!

Description:
Technicians at CarMax don't have to worry about crammed work spaces, hot shops and other annoyances that don't let them enjoy their work! Quite the contrary at CarMax! You can enjoy great perks like…….a consistent workload, a clean modern facility, free training, high volume, a large variety of vehicles…..and much more!
Technician responsibilities include diagnosing and repairing domestic and foreign vehicles, maintaining high customer satisfaction and meeting productivity and efficiency numbers.
Automotive repair experience required with the following ASE Certifications: Engine Repair, Steering & Suspension, Heating & Air Conditioning (including refrigerant and recycling license) and Brakes.
Applicants must also be team oriented, flexible and focused on maintaining a high level of customer satisfaction. If you are team oriented, have the above qualifications and enjoy a high-volume, fast paced work environment, this position may be for you!
mechanic

How would you like a unique career opportunity that can provide challenging work, a dynamic indoor/outdoor environment, career advancement, and a team of highly motivated people to help you succeed? You can have all of that when you work at CarMax!
As a part of our CarMax store purchasing team, a Buyer Assistant is responsible for vehicle optioning and imaging for the CarMax website, securing purchased vehicles, completing visual vehicle inspections as a part of the vehicle transfer process and working with the purchasing team to hold on-site auctions. A Buyer Assistant will also work with other departments to ensure that the needs of the business are met.
A strong commitment to customer service, good communication skills and attention to detail is required for this position. Ideal candidates will come from various backgrounds including retail, restaurant service and other service oriented positions. This position requires the ability to work a flexible schedule including nights and weekends in a fast paced retail environment. Position also requires the ability to work indoors/outdoors in a “hands-on” environment. Successful performance can lead to excellent career opportunities with CarMax!

Description:
Position Description
Are You a High Performing, Experienced Retail Manager Looking to Grow Your Career with a World Class, Successful Retailer? Then read on…
CarMax is… • An award winning retailer that specializes in automobile sales • A FORTUNE “100 Best Companies to Work For” multiple years in a row • Passionate about our culture of integrity, associate development and community involvement • Nationally recognized for it’s training programs • Changing the way people purchase used cars
We offer… • An extensive management development training program. CarMax Location General Managers begin as Location General Managers in Training (LGMIT) and are required to complete an extensive training program that includes on-the-job store rotations in all areas of the store • A unique opportunity to influence and drive change across the organization • An environment that fosters work/life balance – we recognize that there is life outside of work • A competitive base salary, monthly bonuses, stock incentives, a demo car and a comprehensive benefits package
Position Requirements
We are looking for retail managers to become Location General Managers. You must have… • 5+ years of demonstrated general management or multi-unit experience with a major retailer managing a store team of 100+ associates • A hands-on management style with a passion for driving sales • The ability to develop creative solutions for difficult problems • A strong focus on achieving results • A passion for providing exceptional customer service • A demonstrated ability to develop associates at all levels and be part of a team • An ability to relocate (strongly preferred)

Description:
Would you enjoy a job that has you working outside more than in? Do you want a professional opportunity that doesn’t have you dressing in a suit every day? As an Inventory Associate, you can enjoy a casual work environment in a team oriented, fast paced environment!
Inventory Associate responsibilities include computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance.
Experience in a fast paced environment as well as previous inventory tracking responsibilities are a plus. Applicants must be open to work some nights and weekends as well as in all types of weather. If you are a motivated self starter who likes to stay busy and would enjoy a team atmosphere, you may be right for this position.

Description:
How would you like a unique career opportunity that can provide challenging work, a dynamic indoor/outdoor environment, career advancement, and a team of highly motivated people to help you succeed? You can have all of that when you work at CarMax!
As a part of our CarMax store purchasing team, a Buyer Assistant is responsible for vehicle optioning and imaging for the CarMax website, securing purchased vehicles, completing visual vehicle inspections as a part of the vehicle transfer process and working with the purchasing team to hold on-site auctions. A Buyer Assistant will also work with other departments to ensure that the needs of the business are met.
A strong commitment to customer service, good communication skills and attention to detail is required for this position. Ideal candidates will come from various backgrounds including retail, restaurant service and other service oriented positions. This position requires the ability to work a flexible schedule including nights and weekends in a fast paced retail environment. Position also requires the ability to work indoors/outdoors in a hands-on environment. Successful performance can lead to excellent career opportunities with CarMax!

If you've got a passion for people and the desire to succeed, a position as a CarMax Sales Consultant may be for you! CarMax is a growing company that is built on the fundamental principles of integrity and treating people with respect. Here are more reasons why our Associates love working for America’s #1 used car retailer:
A Great Place to Work
CarMax has been named one of the FORTUNE 100 Best Companies to Work For® since 2005. Our Associates work in a supportive, diverse, and fun environment that fosters a work/life balance. This positive work environment leads to a positive customer experience, and is a big part of why 95% of our customers would refer us to their friends.
Top-Notch Training
Don’t have automotive sales experience? CarMax is ranked as one of the best training companies in America. You’ll enjoy world-class, training with your own personal sales mentor who is dedicated to your success. We provide ongoing training, support self-development, and we learn as a team.
Career Growth and Recognition
With more than 130 stores nationwide and growing, CarMax Associates have fantastic career opportunities. Our incentive programs provide the potential for additional earnings, recognition, and perks!
CarMax Sales Consultant responsibilities include:
– Providing exceptional service throughout the customer’s experience.
– Communicating effectively both in-person and over the phone to discover the customer’s wants and needs.
– Serving as an advocate for CarMax by sharing what makes us the smart choice.
– Navigating and using various provided computer programs as selling tools.
– Consulting and guiding your customers to the appropriate next step based on their situation.
– Facilitating steps of the sale, such as the vehicle appraisal process, taking test drives, and submitting finance applications.
– Maintaining a working knowledge of CarMax products and appropriately recommending them to customers.
– Reading, collecting, and transcribing data in order to complete accurate paperwork.
– Seeking out opportunities for self-development, participating in training, and welcoming performance feedback.
– Building and maintaining strong relationships and demonstrating excellent teamwork.
– Maintaining the sales area so our vehicles and products are neatly and accurately displayed.
This position may require other duties as assigned. For store positions, the responsibilities may vary by store.

SUMMARY
Provides administrative and clerical support to the Business Office in the capacity as outlined below.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
Reports to work with a positive attitude, on time and ready to work.
Maintains high customer satisfaction standards.
Maintains a professional appearance.
Keeps work area neat and clean.
Answer and route all incoming calls to the proper person.
Communicate with callers in a professional, friendly and efficient manner, while striving to minimize the time they are on hold.
Take thorough messages, indicating the caller’s name, company if applicable, the time and message the caller wishes to leave.
Communicate messages to the appropriate parties in a timely manner.
Provide basic information to callers who have general inquiries.
Assist business office with miscellaneous duties, when time allows.
Notify telephone maintenance company of switchboard difficulties.
QUALIFICATIONS
Ability to communicate effectively.
Independently motivated with the ability to work within a team environment.
Excellent customer service/satisfaction skills.
Organized and computer proficient.
Clean DMV.
Location: Business Office in Sacramento, CA

SUMMARY
Sells/leases new- and used-vehicles at dealership. Meets gross profit, volume, and customer satisfaction standards.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
Satisfies the transportation needs of vehicle purchasers.
Sells/leases and delivers a minimum of 8 units per month.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Explains fully product performance, application, and benefits to prospects.
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
Utilizes dealership sales control and follow-up system.
Exhibits high level of commitment to customer satisfaction.
Knows and understands the federal, state, and local laws which govern retail automobile sales.
Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Attends product and sales training courses as requested by sales manager.
Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
Writes complete sales orders and processes paperwork in accordance with established dealership policies.
Prepares sold vehicles for customer delivery prior to customer arrival.
Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating feures, warranty, and paperwork.
Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post-delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintains a prospect development system.
Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Attends sales meetings.
Maintains professional appearance.
QUALIFICATIONS
Sales experience preferred.
Ability to communicate effectively.
Independently motivated with the ability to work within a team environment.
Excellent customer service/satisfaction skills.
Organized and computer proficient – must be skilled in MS Word, Excel, and Outlook.
Clean DMV.
Location: Sales in Sacramento, CA

Works alongside an assigned technician to learn to perform quality vehicle service maintenance and repairs.
Assists assigned technician as needed.
Delivers customer cars to service stalls as requested by technicians.
Picks up parts from the parts department as directed by technicians.
Performs safety inspections, oil changes, lubrication work, basic maintenance, and minor repairs as directed.
Replenishes supplies as requested by technicians or service manager.
Reports machinery defects or malfunctions to supervisor.
Attends training classes and departmental meetings.
Operates all tools and equipment in a safe manner.
Provide coverage for other positions in the Service Express as needed (backfill for lunches, illness, vacation, etc).
Perform other tasks as directed by Manager.
Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation.
Uses proper eye, hand, and body protection when using products that require protection.
Maintains shop in clean and presentable condition at all times.
Parks cars as directed by Service Manager.
Operates all tools and equipment in a safe manner.Reports any safety issues immediately to management.
Cooperates and assists other personnel in the repair and prepping of vehicles.

SUMMARY
Completes all work assigned by the supervisor, manager or shop foreman. Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, on numerous makes and models, in addition to being specialized in particular areas of repair.
ESSENTIAL DUTIES/REQUIRMENTS include the following. Other duties may be assigned.
Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnoses cause and malfunction and performs repair.
Communicates with parts department to obtain needed parts.
Saves and tags parts of the job if under warranty or if requested by customer.
Examines assigned vehicle to determine if further safety or service work is required or recommended.
Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Documents all work performed and recommended on repair order.
Road test vehicle when required.
Participates in manufacturer-sponsored training programs, schools, and events.
Keeps abreast of manufacturer technical bulletins.
Reports machinery defects or malfunctions to supervisor.
Ensures that customers’ cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
Keeps shop area neat and clean.
Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Attends training classes and departmental meetings.
Operates all tools and equipment in a safe manner.
Reports to work with a positive attitude, on time and ready to work.
Maintains high customer satisfaction standards.
Compensation: DOE
Smog Certification a plus but not required
Location: Service in Sacramento, CA

General Responsibilities:
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order.
Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Keeps service department forms, menus and pricing guides up-to-date. Explains completed work and all charges to customers.
Maintenance of customer information in accordance with current regulations.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Dependability; Prepared for work on time.
Maintains a professional appearance.
Keeps work area clean.
Location: Service in Sacramento, CA

FUNCTION
Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technician's time is consistently sold to service customers.
RESPONSIBILITY
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
Prepares and administers an annual operating budget for the service department.
Maintains reporting systems required by general management and the factory.
Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys.
Strives for harmony and teamwork within the department and with all other departments.
Develops and implements a marketing plan which promotes new and repeat business.
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Accounts for all documents; ensures that none are missing and all are processed correctly.
Insure excellent customer handling, including quick resolution to any customer complaints to the customer’s satisfaction and within Company guidelines.
Maintain CSI ratings as provided by the factory or measured through other sources.
Holds weekly department meetings.
Directs and schedules the activities of all department employees.
Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
Monitors technicians' daily productivity reports and corresponding payroll records.
Monitors and follows up on parts orders with the parts manager to ensure availability.
Establishes and maintains good working relationships with customers to encourage repeat and referral business.
Informs repair technicians of time allowances on each repair order.
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Keeps abreast of new equipment and tools available and recommends purchases.
Ensures that the work areas and customer waiting area are kept clean.
Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities.
Serves as liaison with factory representatives.
Ensures that customers' service files are up-to-date and readily available for reference.
Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
Prepares pricing guides and maintenance menus for frequent labor operations.
Handles customer complaints immediately and according to dealership's guidelines.
Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.
Attends managers’ meetings.
Maintains safe work environment.
Maintains a professional appearance.
SUPERVISORY RESPONSIBILITIES
Manages subordinate employees in the Service Department. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, gained through education and experience. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Four to six years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra..
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
Location: Service in Sacramento, CA

SUMMARY
Assumes responsibility and is accountable for customer retention and the profitability of each department in the dealership on behalf of the dealer. Fulfills responsibility through the use of sound business management practices. Plans, motivates, and coordinates the activities of the management team.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
Possesses outstanding product knowledge, and is able to coach and explain to others, the operations of Land Rover vehicles and their off-road capabilities: a "zealot “.
Implements processes within the Centre in keeping with the "Land Rover Retail ., specifically, salary-based pay plans, cross-training for all employees, follow-up system processes, floor traffic tracking process, no-hassle sales process.
Creates a viable Centre Business and Marketing plan. Provides an accurate, timely monthly financial statement to LRNA, and strategically manages financial resources to maximize Centre profitability. Implements tactical programs as required by market and business conditions to maxim and profitability. Publicizes the Centre via appropriate advertising and marketing within the Centre. Directs the activities of the sales team to encourage sales guides in reaching their targets with new and used Land Rover vehicles, other used 4x4 vehicles, vehicle Kit and personal goals ensures that all aspects of the sales process are easy and hassle-free for customers. Directs the activities of the after-sales team (service, parts and technicians) to ensure that all service processes are efficient and convenient for customers.
Holds regular Centre team meetings to communicate with employees about all aspects of the business: specifically focusing upon performance against Business Builder measures, and overall Centre goals.
Is responsible for ensuring that all Centre employees attend the required training in order to do their jobs, and that any training needs are planned for within the Centre business plan.
Works with Land Rover North America to schedule, communicate and carry out any programs spearheaded by LRNA, for example, the Land Rover Way Workout, 4x4 Authority, etc.
Provides individual coaching to Centre employees as required, regarding their job performance and personal development.
Is responsible for the recruitment of all employees within the Centre, including drafting appropriate job descriptions and advertisements, interviewing candidates, and inducting them into the operations of the Centre when they are hired.
Conducts regular performance appraisals for staff under his/her direct control, and ensures that other managers within the Centre do the same for staff under their direct control. Provides guidelines and parameters for the level of empowerment of each Centre employee to ensure they know exactly what they can do to assist in satisfying a customer with a complaint.
Works with the Centre team to plan and coordinate Centre-sponsored events, such as off- roading, service clinics, customer focus groups, etc. to meet Land Rover Centre standards, and provide a value-added service for customers.
Is able to appropriately merchandise the Centre environment with Gear, Kit and artifacts to fully reflect the Centre philosophy. Works with the Centre team to encourage cross-departmental knowledge and expertise. Has processes in place to allow employees to back each other up during busy periods. Creates a positive work environment, which is a fun place to be for employees and customers alike. Develops processes and programs to identify and reward owner loyalty, for example, incentives for repeat buyers. Establishs objectives with each department manager and follow up to insure everything possible is done to achieve same. Analyze market for new and used vehicles, service and parts business to insure that objectives are proper.
(factory supplied composites, sales, etc.)
Ensure adequacy of all staffing and compensation programs.
Control the level of all receivables and insure prompt collection.
Assure compliance with all regulatory or other legal requirements in all areas (e.g., advertising,
Bureau of Automotive Repair regulations, DMV regulations, insurance regulations, Truth in Lending,
Warranty requirements, etc., etc., etc.)
Assure the maximum level of professionalism and ethical standards of all personnel in the handling of all public
customer contact and relation issues.
Assure maximum employee morale and promote total dealership teamwork. Assure proper maintenance and appearance of lot and facility.
Conduct regular staff and financial results meetings with department managers
Keep President informed of all relevant and/or significant events and information. Cultivate relationships, communication and teamwork with other Niello GM’s.
Dealership performance must be equal to or above average group performance, most importantly, but not exclusively,on department net profit and asset control.
Niello Company Group Composite. Dealership performance must be equal to or above average group performance. Manufacturer provided composites. Dealership performance must be above averages.
CSI Reports. Dealership performance must be above local, regional or national averages
MARGINAL DUTIES include the following. Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Manages subordinate supervisors who supervise employees in the Sales, Service and Parts Departments. Responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Two to four years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
State Sales License
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment is usually moderate.
ACCOUNTABILITY
To the CFO, Controller and all owners of the corporation.

GENERAL PURPOSE Repairs and maintains small engine related equipment, both gas and diesel. Maintains equipment inventory and equipment maintenance records. Serves as a lead person on a shop maintenance crew when needed. EXAMPLE OF DUTIES -- Responsible for maintenance and repair of small engines, both gas and diesel, including basic hydraulic and electrical equipment. -- Assists in the troubleshooting and repair of customers equipment while they are in the yard. -- Assists in loading and unloading of equipment for customers. -- Ability to operate all small tools and equipment used in construction related application. -- Performs preventative maintenance work on all small equipment. -- Maintains inventory records on repairs made, parts ordered, and parts inventory. -- Acts as a lead person in Small Tools shop, and coordinates work of other crew members, assuring completion of necessary tasks. -- Keeps vehicle records. -- Performs other duties as required. MINIMUM QUALIFICATIONS Education and Experience -- Graduation from a standard high school and two (2) years’ work experience in the operation, repair and maintenance of small equipment, both diesel and gasoline type engines and hydraulic equipment, to include two (2) years’ experience in the operation, and maintenance of equipment. Pervious work experience at an equipment rental company is a plus. Special Requirements -- Must possess a valid California Driver's License. -- Must be willing to work overtime, weekends, and holidays. Necessary Knowledge, Skills and Abilities -- Thorough knowledge of small tools, to include hydraulics, and small engine equipment, both gas and diesel. -- Working knowledge of safety practices and procedures while making mechanical repairs; -- Working knowledge of automated Foley Grinding Equipment. -- Ability to troubleshoot, diagnose, and repair equipment with accuracy and speed, ability to create effective working relationships with employees; ability to communicate both verbally and in writing. -- Ability to maintain written equipment maintenance records. TOOLS & EQUIPMENT USED -- Service truck; including skid steer tractors, mini excavators, air compressors, generators under 25kw, pneumatic tools, chain saw, cut off saw, water pumps, vibratory compactors, electronic motors, light towers, message boards, utility trailers, vacuum trailers, miscellaneous hand and power tools for construction use. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -- While performing the duties of this job, the employee is regularly required to reach with hands and arms. The employee frequently is required to stand; talk or hear, walk, and use hands to finger, handle, feel or operate objects, tools, or controls. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. -- The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -- While performing the duties of this job, the employee regularly works near moving mechanical parts and in outside weather conditions. The employee is frequently exposed seasonal conditions, fumes or airborne particles, toxic or caustic chemicals, and vibration. The employee is occasionally exposed to risk of electrical shock. -- The noise level in the work environment is moderately loud. Teichert is an Equal Opportunity Employer and an E-Verify Company.

Mechanic
Working in shop environment repairing and performing preventative maintenance on Refuse and Recycling Trucks.
General InformationLocation 3000 POWER INN ROAD Sacramento, CA 95826 United StatesEmployee Type FT Non-ExemptDescription
Essential Duties and responsibilities:
Assist Lead Mechanic in the review of the pre and post trip inspection sheets and perform necessary repairs to trucks and equipment.
Complete scheduled preventive maintenance service on all equipment.
Diagnoses malfunctions & repairs, rebuilds, adjusts heavy duty diesel powered equipment.
Dismantles, rebuilds, replaces, and adjusts engines, brakes, transmission drivelines, electrical, fuel, exhaust, cooling, suspension & hydraulics in heavy duty diesel trucks.
Repairs equipment using welding tools and equipment.
Writes up brief descriptions of repair work performed & parts used.
Operates heavy equipment to insure proper working order.
Mechanics are responsible for the clean up of shop area to assure a clean safe work area.
Mechanics will be required to obtain a Forklift operators certificate at the companies expense.
Mechanics will follow company safety procedures and attend shop safety meetings.
Summary of other job duties:
On rare occasions a Mechanic may be asked to respond to an off-site location to assist in some sort of clean up.
On occasion Mechanics may be asked to respond to a repair issue off of company property regarding one of our fleet vehicles.
Any and all maintenance duties as may be assigned from time to time.
Requirements
Qualifications:
Dependable Team Player with a positive attitude.
Minimum tool requirements for job responsibilities.
Knowledge of operation & principles of diesel engines: methods, material, tools & equipment used in the repair of diesel powered vehicles & related parts, hydraulic & air brake systems, electrical & cooling systems, automatic & standard transmissions, hydraulic pumps, motors & control valves.
Ability to recognize & diagnose heavy duty diesel equipment mechanical problems, properly repair & adjust diesel equipment & component parts, read & understand repair manuals & schematics, improvise repair of equipment, follow oral & written directions, acetylene & wire feed welding, work safely in & around equipment, safely operate refuse trucks, safely & properly operate tools & equipment in repairing & rebuilding diesel powered equipment.
Mechanics will possess their own tools and the knowledge to use them safely.
Ability to understand instructions written and verbal in English.
Ability to work well under pressure, independently or as a team.
Four years of full-time experience diagnosing malfunctions & repairing, rebuilding & adjusting diesel powered heavy duty equipment.
A valid California Driver’s License, Class C or higher
Experience with CNG engines is highly desired
Physical requirements:
Possess the mobility to maneuver throughout the building.
Possess the mobility to us ladders, creepers and forklift equipment.
Physical ability to lift up to 50 lbs.
Ability to repair equipment located in cramped areas; ability to work in awkward positions; ability to trace electrical wiring by color code & touch; ability to recognize mechanical problems by sight & sound.
We offer a very competitive benefits package, including medical, dental, vision, life insurance, vacation, sick time and a 401K, after completion of probationary period. Compensation is commensurate with experience; range of $21 - $30 per hour.
Atlas Disposal reserves the right to add, delete or adjust items as necessa

Truck Wash Attendant
Working in shop environmentoperating a pressure washer & mixing chemicals to clean Frontload & Rolloff trash hauler trucks. Use such material as water, cleaning agents, machinery and other equipment.
General InformationLocation 3000 POWER INN ROAD Sacramento, CA 95826 United StatesEmployee Type FT Non-ExemptRequired Degree High SchoolDescription
Job Description
Truck Wash Attendant
Status: Full-Time/Non Exempt
General Nature of Position: Working in shop environmentoperating a pressure washer & mixing chemicals to clean Frontload & Rolloff Trash haulers. Use such material as water, cleaning agents, machinery and other equipment.
Essential Duties and Responsibilities:
Ensure all trucks are washed in a timely manner in accordance with procedures set by Fleet Manager, while following all Atlas Disposal safety procedures. Involves working in wet conditions while bending, squatting, kneeling, twisting & climbing ladder.
Cleaning of wash bay & pit on a regular basis.
Operating and moving trucks around the yard as needed in a safe manner.
Perform light duty maintenance as needed.
Assist in providing a safe work environment.
Assist in ordering supplies to maintain appropriate inventory.
Summary of Other Job Duties:
Keep yard and shop area clean, this may include trash pickup, sweeping and care & maintenance of Pressure Washer machinery.
Polish trucks on weekly schedule with polisher and polishing compound.
Complete weekly inventory of trucks washed and/or polished.
Any and all duties as may be assigned from time to time.
QUALIFICATIONS:
1) Required knowledge, skills & abilities:
Must possess valid CA CDL, preferably a Commercial Class
Equivalent of high school diploma of G.E.D. certification
Communicate effectively with the Fleet Manager and other staff
Ability to pass a certified state of California’s forklift safety course.
Familiarity with pressure washer and the ability to use them safely.
Ability to understand instructions written and verbal in English.
Ability to work well under pressure, independently, or as a team.
Follow all Standard Operating Procedures
Inform Fleet Manager of equipment issues
2) Physical Requirements:
Possess the mobility to maneuver throughout the building
Possess the mobility to use ladders and forklift equipment.
Able to lift up to 50 lbs.
Occasional manual moving of furniture, equipment and shop supplies.
Sitting, standing, walking, bending, stooping, squatting and other physical requirements as necessary to complete the essential duties and responsibility. Position requires strong attention to detail.
Atlas Disposal reserves the right to add, delete or adjust items as necessary.
Requirements
Job Description
Truck Wash Attendant
Status: Full-Time/Non Exempt
General Nature of Position: Working in shop environment, operating a pressure washer & mixing chemicals to clean Frontload & Rolloff Trash haulers. Use such material as water, cleaning agents, machinery and other equipment.
Essential Duties and Responsibilities:
Ensure all trucks are washed in a timely manner in accordance with procedures set by Fleet Manager, while following all Atlas Disposal safety procedures. Involves working in wet conditions while bending, squatting, kneeling, twisting & climbing ladder.
Cleaning of wash bay & pit on a regular basis.
Operating and moving trucks around the yard as needed in a safe manner.
Perform light duty maintenance as needed.
Assist in providing a safe work environment.
Assist in ordering supplies to maintain appropriate inventory.
Summary of Other Job Duties:
Keep yard and shop area clean, this may include trash pickup, sweeping and care & maintenance of Pressure Washer machinery.
Polish trucks on weekly schedule with polisher and polishing compound.
Complete weekly inventory of trucks washed and/or polished.
Any and all duties as may be assigned from time to time.
QUALIFICATIONS:
1) Required knowledge, skills & abilities:
Must possess valid CA CDL, preferably a Commercial Class
Equivalent of high school diploma of G.E.D. certification
Communicate effectively with the Fleet Manager and other staff
Ability to pass a certified state of California’s forklift safety course.
Familiarity with pressure washer and the ability to use them safely.
Ability to understand instructions written and verbal in English.
Ability to work well under pressure, independently, or as a team.
Follow all Standard Operating Procedures
Inform Fleet Manager of equipment issues
2) Physical Requirements:
Possess the mobility to maneuver throughout the building
Possess the mobility to use ladders and forklift equipment.
Able to lift up to 50 lbs.
Occasional manual moving of furniture, equipment and shop supplies.
Sitting, standing, walking, bending, stooping, squatting and other physical requirements as necessary to complete the essential duties and responsibility. Position requires strong attention to detail.
Atlas Disposal reserves the right to add, delete or adjust items as necessary.