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Hello, Just got my mini home and have noticed strange characters appearing in both Mail and Safari. It seems to be a font problem, but changing the fonts in mail and safarui prefs doesn't seem to fix it. Specifically: The apple start page rss stories display a weird font, so do the mail headers in mac mail. Yes, I did a search of the forum and the only things I seem to be coming up with are font issues related to outlook receiving mail on a pc. Any suggestions? Stefan

Without seeing what you mean by "strange characters" it is hard to tell, but the most common cause of gibberish text is the font Helvetica Fractions or Times Phonetic. Dump them if you have them. Also clean your font caches with FontFinagler (use google to find it).
Send a screen shot if you like (tom at bluesky dot org).

I just bought a new MacBook Air after my old one suffered a drink being spilled on it and died. I used migration assistant to back up from my time capsule but now it won't open Mail or Safari and iTunes can't find all my music. Any ideas how to fix this? I have downloaded software updates.

Thanks for that advice however now I have a duplicate of all my documents on my hard drive but the Mail and Safari will not open. I have been able to open iTunes. I have tried to download software updates for Mail and Safari and this tells me that the download was unsuccessful ( after taking some time to download). Can I reinstall the system? Would that help?

Hello, I need help. My Mail and Safari where very instable. Sudenly they stopped working. I click in the icons on the bar and they don't open. yesterday night I did an "Archive and Install" instalation. This instalations just installs the operational system again and leave the rest intact. It worked perfectly. I went to sleep at 3 AM with everything working. I woke up and again the mail and safari don't launch. I did the "Archive and Install" instalation again and the mail worked once and Safari didn't. I just don't know what to do. The system I have is OS X 10.3.5 yesterday after installing the system I did the update to 10.3.9 everything worked. Today when I woke up and they wheren't working again I did the instalations again and didn't upgrade. Didn't work. Does someone knows about this happening before? HELP thank you for any help you can give me january river

january river,
Welcome to Apple Discussions.
Follow the troubleshooting checklist listed in Multiple applications quit unexpectedly or fail to launch, by Dr. Smoke and let us know what happens.
;~)

I have lost the mail icon,and have downloaded the fix from apple but the icon is still not visible and I can't find it on my pc, and I therefore cannot access or send any mail from my macbook pro.Any suggestions to get the icon and mail back onto my pc?

Many thanks for all your assistance. I have downloaded the link you gave, but I have also used the install disks for the pc, and although the icon now appears in the Application folder, it still gives me the error message "You have Mail version 4.2 (1078/1084). It can’t be used on Mac OS X Version 10.6.8 (Build 10K549). " and does not open the mail.
Having downloaded the link and also installed from the disks that came with my pc, and restarted the pc a few times, I still cannot open the mail.
Any ideas?

As mentioned in the header to this question, the toolbar icon symbols have disappeared from apps such as mail and safari and from finder windows - just grey boxes appearing without the sumbols that are usually there. Adobe apps are OK as are some others have deactivated any haxies etc, have repaired permissions reset prarmeter RAM

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output andWi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Is it true that I can trade in my iPhone 4s (with an upgrade available) for a $200 gift card to put toward the 6? If so, I used my upgrade and paid $130 yesterday and ordered a 5s. Can I send it back once it comes in the mail and get my money and upgrade back?

That's correct kayraypole! For our upgrade eligible customers, we have a deal that you can trade in any iPhone for a $200 Verizon Wireless gift card. Here's a link so you can check it out, www.trade-in.vzw.com. If you already upgraded & you are within 14 days of purchase then you can return the 5s, restocking fee may be applicable, and take advantage of this promo. How awesome is that!
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport

I was trying to contact my wife in another country on a trip as I have several times since she has been away. Today we connected and then lost the signal and when I tried her again I got connected to someone in CA. How does that happen??

Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.

Do you think that apple would exchange my ipod gen 5 for another one because this one well, the screen isn't broken but the inside is half black and other colors? When it happened it was in its otter box, and i lost the receipt and got it on may? How much do you think it would cost please help me.

If covered by warranty. See:
Apple - Support - Check Your Service and Support Coverage
Then if the iPod is within warranty, not abused Apple will exchange it at no cost. You can do it at an Apple store
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I have a Quicksilver G4 running OSX 10.4.11 with Safari 3.0.4 and Mail 2.1.3, connected to the Internet via Ethernet and a BT home Hub setup. Recently the Mac refused to connect to the Internet although a PC connected to the same hub did. I tested the connection with a laptop and found the cable to be fine and a good connection. I ran system diagnostics which tells me the Mac is connected to the Internet and the connection is fine - except that Mail no longer sends or receives mail, and Safari tells me I am not connected to the Internet. I've tried every test I can think of - the connection appears fine as far as the ethernet cable, Network Diagnostics state that I have a good connection, yet neither application will connect to the server. I have changed no software in years other than Apple updates, and this is the first problem in many months of trouble-free usage. The BT Home Hub is showing as an active location in system profiler, all else that should be, appears enabled. Can anyone help? What more can I do to get my Mac back on-line?

Hi Heather,
In System Preferences>Network>Proxies Tab, make sure none are checked ON.
Then... Try putting these numbers in Network>TCP/IP>DNS Servers, for the Airport Interface...
208.67.222.222
208.67.220.220
Then Apply
DNS Servers are a bit like Phone books where you look up a name and it gives you the phone number, in our case, you put in apple.com and it comes back with 17.149.160.49 behind the scenes.
So if you put 17.149.160.49 in Safari's URL bar & it connects to Apple, then these DNS numbers should cure it.

Since upgrading to Mavericks, I can't run Mail and Safari at the same time. Either Mail will crash or the iMac will run so slowly as to be unusable. With both running, the HDD spins constantly at a high rate of speed.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

I've lost the contacts and calendar events (& email) from my 3GS after setting up iCloud with iPad3 and PC Outlook. Any solutions? I tried to re-synch it with the PC iTunes, but no luck, even when re-checking the boxes for Outlook...

I should mention that i have NOT upgraded to iOS 5 on the 3GS and don't want to. Therefore, no iCloud on the phone.

I have cs4 installed on my old computer, i have since lost the disk and serial #s. Is there any way to recover this information and install the programs on my new computer? I used my old computer for college and haven't used it in awhile, now I have a job that can benefit from having those programs. I was wondering if ADOBE keeps records or something to where I can download the programs on my new MacBook and use my old serial #s.

When I send a mail from my iPhone, it displays the mail server name to the receiver if the mail and does not display my name or e mail address. This only since upgrading my iPhone5 to iOS7. I've checked all settings etc. anyone have a solution please?

Rectory wrote:
Please can someone tell me how I can change this so when I send a mail from my phone and from the IPad that it reads from me.
You need a separate email address but you've already ruled out that solution.

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