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Home last night after 7 nights at Aqua Fun Park. We had 3 nights sleep in the week due to noise from guests after midnight slamming doors, marital disputes, drunks shouting. The final straw was when a group of four Asian/British lads and 2 British girls arrived. Their first night at 1am one lad shouting disgusting language from the balcony above ours, then wailing and crying at 2am followed by said boy kicking one of his friends bedroom door off the hinges! We along with various other guests called reception to sort it out but G4S security guard said he was unable to converse with group as they were drunk! Next morning Hotel Manager apologised and had informed Police re incident. The food was not brilliant each day very much the same along with the same flies feeding off the open food. We and other guest had stomach upsets. The grounds/pools/rooms and hotel are lovely and very clean. The staff are lovely and very accommodating. This is not a 4 star Hotel but more of a 3 star. We along with other guests said we would never stay at this Hotel again. Pay cheap get cheap. If I had paid the full price I would have been more annoyed than I am now, it is not worth it. I am aware of what living in these countries is like as I've lived in many countries including Saudia Arabia, so was under no illusion of what I may find. But to have a hotel allow people to behave so badly to cause damage and frighten children who were woken crying during the episode is unforgivable. The group should have been thrown out.

Visited October 2013

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4Thank Angela S

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

I spent 7 nights in the Aqua Fun Club offered by Thomson and everything was fantastic: the staff, food, drinks, swimming pools,......etc. However, the signal of internet connection was the most annoying service in that hotel. In some areas inside the hotel the wi-fi connection was zero. Add to that, the location of this hotel is a little bit far away from the city center but this issue can not be accounted as a huge issue since the hotel provides bus for its guests from the hotel to the city center everyday. The activities produced by the animation team were very excited. Everyday there was something new waiting for us. All staff of that team were very helpful and so kind. I learned many things from them especially from one member there (Souad). She tought me a lot about Morocco and she was the person who was always there when I need any help or any answer for any question. From this review, I would like to pass my great thanks for Souad for her unlimited help and guidance. I highly recommend all of my friends to choose this hotel as it was clean, quite and entertained place.

Visited September 2013

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The Aqua park is part of a hotel complex but we just visited the water park section for a day out.

The park had a good variety of slides to keep you amused for a day with little queuing. It seemed quiet when we visited and consequently not all of the slides were on all of the time; instead some were turned on in the afternoon and others turned off - presumably to save water and staff numbers to run the rides.

The rides each require different things to go on them - unfortunately its not clear at all what the requirements are so a bit of trial and error is required! Also finding your way up to the start of each ride isn't well signposted at all - there just aren't any signs! Mainly it will involve a staircase of about 5 flights so bear this in mind.

Most rides are fairly gentle, although occasionally there are a few that really throw you around! Watch out for the small dark blue slide as it really does smash you about and you could end up bruised! A few of the bumpy slides you actually take off too whilst clinging to a flimsy mat... It's fun ;)

Drinks and food are confiscated by security on entry - but are available to collect again as you leave, just ask. We had a few drinks and a pizza from one of the restaurants on site and were pleasantly surprised; although the drinks aren't cheap at approx 20dirham for a coca cola...

Lockers are located in the toilet blocks and can be purchased just after reception for 50dirhams + 50dirhams deposit - refunded on presentation of key and receipt at the end of the day. Be careful with your change and check...

This is a good fun day out - recommended, even if you do leave with a few bumps and bruises ;)

Visited September 2013

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Emma R

Rochester

Level Contributor

7 reviews

7 helpful votes

“Review for the Aqua Fun Park”

Reviewed August 27, 2013

We took a bus (no 25 from Beb Sidi Mimoun - 7 dirhams each) to Aqua Fun Club. It takes about 15 minutes to get there on the bus from the centre of marrakech (old town). It isn't cheap at 250 dirhams each / £20 each but it is great fun. There are lots of water slides around the park. My 13 year old son isn't the best swimmer but he was able to go on all of the slides as the water you land in isn't very deep at all. Obviously you still need to supervise children but it put my mind at ease. The lifeguards are excellent and very observant. You need to have different inflatables for the various slides - for one, two, three or four people. Some of them are a little scary (well I screamed and my son laughed at me!) but sooo fun. The yellow slide and the half pipe are brilliant. There are also smaller pools for younger children to paddle in. Lots of places to sit or sunbathe. You can also get cold drinks (including beer). Recommended.

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