Then you get to choose how you want to communicate with tech support – email, chat windows, etc.

How long this process will take will change depending on the day, time of day, how many other people are trying to get technical support help, etc.

SAVE TME AND AGGRAVATION. FOLLOW THIS ADVICE:

Be as specific as possible about the problem. Don’t just say “well, it’s like it kinda does this“. Write down what the error message is [if there is one], or describe what the exact problem is [“I redeemed the code and the book is not downloading.”]

Let’s say you are working on an iMovie and want to add some music or audio that is NOT builtin. Here are some options:

Setup your personal iTunes AppleID inSettings. Anything you’ve purchased or Synced using iTunes on a Desktop/Laptop will show up on your iPad [eventually] when you click the Audio tab [top right] and select Playlists/Albums/Artists/Songs.

You can record your own audio by clicking the microphone icon, bottom right.
–> So you could record your narration this way
–> You could also play a track on a radio, and just place the iPad near the speaker. It’s low-fi, but might work well enough!

You can also EMAIL an audio file to yourself. If you have an MP3, Wav, or AIFF file that you’d like to use, then just email it to yourself.
–> In the Mail app, open the email. The file[s] should download.
–> Click the one you want to use. It starts playing.
–> Click the EXPORT/”Open in….” button, top right – it looks like the square with the arrow pointing UP. Select iMovie.
–> ….OR in the email message, just click and hold on the audio icon. The “Open in…” box will popup.
–> iMovie will open, and you can select if you’d like to place the file into a new project, or one you’ve been working on.
–> The audio clip will be placed at the beginning of the project. You can move it around [and trim it, etc] just like any other clip.

Click the pictures to see a larger version.

The Audio tabYou can access your iTunes library **IF** you have things setup just so.Click the microophone icon to record your own audio. You can listen to it after recording and even re-do it before accepting the take.After you email audio to yourself, click-n-hold on the audio icon to see the “Open in….” box. Select iMovie…….…. and then you either start a new project with the audio, OR add the audio to an existing project.