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Welcome to the Network and Service Assurance Blog, where you can read the perspectives from network and service assurance experts. This Blog provides insights into the network and service assurance solution, as well as technical details about specific IBM

Recent tweets

Problem/Issue: Alcatel SAM v9 R5 and above requires JRE 6 [PMR 52394,122,000] Symptom: The customer upgraded the SAM OSS to version 9.0 R7. The latest files samOss.jar and xercesImpl.jar were applied to the Alcatel 5620 SAM Probe. The probe started, connected, and performed a resynch of alarm data, but disconnects after running for less than few minutes. The debug log file indicated the following exception: 04/24/12 18:49:11: Debug: SAM: Initializing topic (5620-SAM-topic-xml-fault)... 04/24/12 18:49:11:... [More]

New troubleshooting wiki entry discuss about the connections in Alcatel 5529 OAD integration
and how to determine ports to open in firewalled environment.
Wiki: Ports to open for Alcatel 5529 OAD integration