Merchant response: Thank you for reviewing the Men’s Relaxed Fit Pleated Wool Gabardine Trousers. We are sorry to hear that the pants did not fit as expected. At Eddie Bauer, we continue to honor our 100% Satisfaction Guarantee that states “Every item we sell will give you complete satisfaction or you may return it for a full refund.” If you need any assistance with a return, please contact our Customer Care Center.

I ordered a size 33 w/cuff length. I received a length of 34 w/cuff. The customer service agent told me to reorder...sold out of my waist size. Now I have to have tailored at 50% my expense plus the mailing of bill, etc. A good ruler might have solved the problem or some measure of quality control.