128 Customer Ratings

28 Customer Reviews

I'm very happy with the easy access and the proximity of the building. There is always a cart available when needed.

Staff

4.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Curtis

Maywood, IL

February 21, 2015

because I was very satisfied with the service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Miguel

San Antonio, TX

February 15, 2015

Every question I had was answered.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Noah

Chicago, IL

January 26, 2015

Staff here is great!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mae

Chicago, IL

December 27, 2014

Ray is very helpful and he loves his job because of the way he treats his customers.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Vincent

Chicago, IL

December 20, 2014

My unit has been convenient for me in terms of its proxsimity to from where I moved. I also experience easy access to unit, easy in person payment with prompt signed receipt. And again, building is well maintained ,and staff is personable and helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Colleen

Chicago, IL

November 18, 2014

Your all doing a great job. Thanks.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Heidi

Chicago, IL

October 23, 2014

I use storage facilities all across the country for work. I wish they were all like Uncle Bob's. i dealt almost exclusively with Ray and he was always extremely helpful to me--going above and beyond. I frequently saw Ray moving quickly through the facility to help customers. He is an asset to your company

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Michael

Chicago, IL

September 29, 2014

First class people, they deserve high marks for their service.
Elevator issues was/is a huge negative and the staff can't repair it. It wasn't a single issue. For the entire month of September they had problems off and on. Totally unacceptable.
One of the units was very well maintained and in good condition. The second unit has dust, mortar and parts of the wall falling onto my stuff. Worse than VERY POOR. Also, unacceptable.

Staff

5.0

Cleanliness

3.0

Expectations

5.0

Satisfaction

4.0

Recommend

4.0

3.6 out of 5 stars

By Toi

Chicago, IL

August 28, 2014

I looked at your website and decided to rent the 5'x4' storage unit, which was said to have 8' ceilings. I got to the lot and found out that 5x4 units don't have 8' ceilings. I was very disappointed because I was mislead by your website and now have to pay extra for a 5x5 unit. The associate was very sympathetic and gave me a deal on one month of rent, which I greatly appreciated. But, the information online is untrue and misleading, and that is very frustrating.

Staff

4.8

Cleanliness

4.3

Expectations

3.0

Satisfaction

3.0

Recommend

3.0

5.0 out of 5 stars

By Charles

New Orleans, LA

August 27, 2014

We were very happy with the easy rental and move-in process. We are living overseas temporarily and storing at Uncle Bob's with auto-pay is one less thing for us to worry about.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Meri

Redondo Beach, CA

August 26, 2014

Most amazing storage experience

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.7 out of 5 stars

By Chaka

Grand Rapids, MI

August 26, 2014

I was a customer with Extra Storage Space and my cost increased significantly. I was not permitted to have an online account because I could not come into the office during the transition. I live out of state which is why I need a storage space. I can't travel with my items. I now have to call each month to pay my bill over the phone instead of having the luxury to pay online.
Your staff is excellent and always ready to assist. I think that they do a great job and should be rewarded. It's difficult to find superb service nowadays. Great job in hiring quality people.

Staff

5.0

Cleanliness

4.3

Expectations

2.0

Satisfaction

4.0

Recommend

3.0

5.0 out of 5 stars

By Ricky

Chicago, IL

August 23, 2014

angela was absolutely fantastic in all endeavors. I am a person who works in customer service and appreciates all the hard work Angela does to make all the storage customers happy. She deserves a raise.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Brianna

Chicago, IL

July 28, 2014

Very helpful with issues I had with storage partner who left all her stuff. I was without a key- because all my stuff had been taken out the previous month- they cut it open and I was able to get all her crap out of there in no time at all.
Thanks guys!

Staff

5.0

Cleanliness

3.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

3.8 out of 5 stars

By Choy

Chicago, IL

July 25, 2014

Secure clean facilities

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

3.0

Recommend

4.0

5.0 out of 5 stars

By Vanessa

Chicago, IL

July 14, 2014

Great value and great service by Rey from store 425

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Saul

Chicago, IL

June 10, 2014

I was able to rent and move all my belongings with no problem and the reprecentative was very well informed.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Chicago, IL

May 1, 2014

Everything was great

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Frank

Chicago, IL

March 27, 2014

The lady who assisted me, (?) Angie was very helpful. The manager was great as well.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Reynaldo

Chicago, IL

March 26, 2014

They where awesome

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Gloria

Chicago, IL

March 24, 2014

prices are really reasonable.would use them again should the need arise.

Staff

4.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Eric

Chicago, IL

March 3, 2014

One elevator was out of service for a long time. Need more carts. Ray is a genuinely friendly and helpful staff member.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Breana

Chicago, IL

March 1, 2014

We are price driven, and love our current rate. please keep it the same and keep the current manager happy cause he ROCKS.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Ira

Urbana, IL

February 28, 2014

I am at the Western Ave. location in Chicago. The gentleman in the office does an amazing job and I hope is being recognized by this company. My only complaint with the place is that since I've been renting here I have yet to see both elevators working at the same time. This results in long waits and frustration. Let's get this fixed please.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Jacqueline

Chicago, IL

February 19, 2014

my store clerks Ray, and the other are very professional and knowledgeable my service.
Thank you

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.6 out of 5 stars

By David

Chicago, IL

February 5, 2014

Prices are a bit high but otherwise ok

Staff

4.0

Cleanliness

4.0

Expectations

3.0

Satisfaction

4.0

Recommend

3.0

4.2 out of 5 stars

By Angel

Chicago, IL

December 23, 2013

If storage services are needed again. We would use Uncle Bob's

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Heated Storage Units

Ideal for winter climates, heated storage units protect your belongings against the effects of cold temperatures. Our heated storage buildings help monitor temperature inside the space. As an added bonus, you'll be warm while inside your space each time you visit!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Chicago

In the windy city of Chicago, consider using a warm and dry storage space for your bicycles, lawn mower and other gardening tools during the winter months. Choose one of our storage units with climate control in order to help keep your valuables in good condition. Located on N Western Avenue, Uncle Bob's Self Storage has quite a few units available ranging from small to extremely large. We are located nearby Smith Park and Sain Park.

Serving the Communities of:

Fort Dearborn, Pilsen, Graceland
60622, 60642, 60624

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!