Honda 2 Wheelers India — smartcard (rc book) not reactive

This to to inform that still i have not received my rc book.
So plz look in to issue & resolve asap.
I am always going to krishna hona showroom for the same but every time available person told the will come, will come.
What is the issue are there i don't know & actual issue not told by the manager.
So plz look in to urgent basis.