Puella Magi Madoka Magica Online

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Puella Magi Madoka Magica Online was a multi-player browser-based freemium game based on Puella Magi Madoka Magica settings. It is no longer open for play, and had some regional access restrictions. The game was free to play but Platinum coupons were used for a slim chance to get premium items and Action Points and immediate restoration items were purchasable from the cash shop.

3/31: Plats will get buffed with a higher probability of better items.

3/31: Raid point rewards will require fewer points.

3/31: Raid item drop rates and boss spawn rates are increased.

3/31: The new raid event will begin, with Ultimate Madoka as the reward. The final team battle starts.

4/1: Final login bonus event. Rewards are all past items.

4/14: Part 2 of the new story quest

Mid April: A Finale Quest will be added. The final raid will have Akuma Homura as a reward. There won't be a team battle.

3/26 Madoka Online will shut down on May 28, 16:00 JST. After operating the game since August 2012, management says "Always, Thank you for using the "Magical Girl Madoka ☆ Magika online"." GG as a whole will be closing down, including the Attack on Titan game.

March 26, 2015 Thursday: Service End of Life Notice

April 21, 2015 Tuesday 15:00: The one-time password feature will stop. Use the normal GG ID and password after this.

April 21, 2015 Tuesday 16:00: GG points will no longer be buyable and GG ID registration will stop.

April 28, 2015 Tuesday maintenance: The item shop will shut down and they'll start accepting GG point refunds.

May 28, 2015 Thursday 16:00: Game service will end.

June 30, 2015 Tuesday 16:00: Customer service will end, and GG point refunds will end.

July 31, 2015 Friday 16:00: Management will no longer respond to inquiries.

GG point refunds will be handled via WebMoney. The repayment period will be from July 13 to July 31, 2015. The procedure will be announced in April.

Meguca Guild News

Since Madoka Online service ended, threads continued on /vg/ until the servers shut down. The final thread is archived here. Requiescat In Pace in peace, slowest general on the board. The IRC, #MadokaOnline on Rizon, will cover other games - Join the Navy today!

The thread may relocate due to the high speed of /vg/ (thread death in under 80 minutes, 7 new threads made within 5 minutes) (and later, thread death in under 60 minutes). New threads will be posted on the wiki, so check below if you can't find a thread. Current thread: http://boards.4chan.org/vg/thread/96731297

Guild announcements will go here not go anywhere because the game is shutting down before October, which is when magic and miracles would have happened. There will also be not be a guide to the guild UI when it's released. In accordance with the spreadsheet ("In the spirit of MaMO, guild leader should be chosen by appealing to Madokami-sama with a die roll.") (The spreadsheet doesn't say that anymore since this all happened last year) I rolled a die and got a 6, so whether by coincidence or fate, a new magical girl story begins.
Second season spreadsheet: here. First season spreadsheet: here. Rebellion spreadsheet (which was actually taken over in a rebellion): here.

There are five worlds (servers), each named after a witch: Shadow (シャドウ), Rose (ローズ), Dark (ダーク), Silver (シルバー), and Mermaid (マーメイド). Mermaid is only available to Yahoo users, while the other four are available to either GG or Nico users. Once you choose one, your account will be locked in to it. For a list of players on each world, see the Meguca Online Spreadsheet, which also contains the Suffering Calculator and Weapon Damage Calculator.

Advanced Guides

How to use the friends screen.

How to use the achievements screen.

In-game help notes.

The co-op UI preview.

Click on this button to send mail to the other player.

How to tell when someone last logged in.

How to combine weapons to upgrade them.

How to join a team.

The team UI.

When sharing a witch in a team, choose to invite friends or team members.

Troubleshooting

Unplayability

IMPORTANT:- These are past troubleshooting questions! These have been left here for memory related reasons.

If you can't log in to the game at all, that might be because it shut down on May 28, 2015.

If you get an Apache 2/CentOS test page(previous) or a Forbidden 403 error(current), you may need to use a proxy to bypass IP blocks. Certain blocks only apply to the signup and login areas, so some users have been able to log in with proxies and switch to direct connections after world server selection screen.

The game will load a large cinematic the first time you play. This can cause extended loading times in excess of 5 minutes, and you may need to relaunch the game if your connection to the server fails during loading, causing you to become stuck at the loading screen.

If the game is freezing when you try to enter pvp or co-op, or when you try to access any feature changed in a recent maintenance, try clearing your browser's cache and restarting the game.

If you frequently get the "server can't get status" error while using the QB Box or weapon synthesis, try using a different browser. There has been a case where the error persisted after handling the cache and cookies, but was fixed by switching from Chrome to Firefox. It is speculated that in such cases the error can prevent you from receiving some items, so don't ignore these errors.

If the game will not load after re-logging in after your first time, it might be because of your character name. Try creating a new account with a character name using only 'normal' characters (A-Z, Hiragana, Kanji, Katakana with no spaces, underscores or other funny characters). Might be related to the following point.

The chat and automessage systems don't allow some common characters such as spaces and periods. You'll get an error message if you try to use them. Some English swearing is also blocked. Note that the double width question mark works, but the normal one doesn't.

Allowed: ~`!@#&<>=？

Illegal: .$%^*()-,/':"?-- space

Also allowed: ´・ω・`：。β★◆●【】※・ー一！）（「」┃○‐

Mobile users may be able to play by using software such as Teamviewer to remotely run the game on a PC. The browser Puffin has been reported to be able to play the full game, including battles that fail on most mobile devices, but you must mute the music before closing the game or else it will continue playing.

Miscellaneous

For people who bought their Charlotte or Walpurgis mini-nendroid, please make sure you empty your accessories slot before entering your serial-number.

In-game mail from other players will be automatically deleted after 10 days.

Some presents, such as items found in quests while your inventory was full, will expire after a short time. Make sure to retrieve your presents quickly.

Presents from special events are often sent some time after maintenance ends, not immediately after the servers come up. Presents can expire before the time listed in the presents window entry.

The game constantly transfers data through 113.192.241.11/amf/gateway.php and any downloads or uploads to it that take too long will cause you to disconnect. The timeout has switched between 5 and 30 seconds, and is currently believed to be 30 seconds.

It was 5 seconds until the 11/21 maintenance, 30 until 11/28, 5 until 12/4, and 30 following the 12/4 maintenance. Changes in the limit have greatly affected the number of disconnections players experience.

When initially entering the game, you must transfer about 40KB within the time limit. Prior to 11/28, it was 167.17KB. The developers appear to have reduced the size of each transfer to prevent disconnections.

Cheat Engine can be used to reduce the game's speed, tricking it into giving players more time to transfer data, which reduces the number of disconnects. This can be particularly useful at the end of a PVP match, when disconnections and freezes are likely to happen.

If you are having trouble connecting, make sure that nothing is interfering with your access to the gateway IP.

Performance

Some users have found that the game runs better in Chrome than Firefox.

However, other users have solved errors by using Firefox instead. Try a variety of browsers if you're having trouble playing. Reports indicate that the IE10 and Apple Flash engines may perform better than Firefox as well.

Reducing the game's graphics quality can dramatically lower CPU load.

If you're getting disconnected frequently, avoid using flash-based sites in other browser tabs or running P2P applications such as bittorrent in the background.

High server load can cause issues such as being stuck at a loading screen or getting stuck with a grayed out screen while trying to load a menu.

Errors

If you get the error pictured below while trying to open a Kyubey BOX, your inventory is full. You can have only a limited number of each type of card (weapons, clothes, accessories, skills). Sell some to make room. The numbers along the side of the Kyubey BOX screen tell you how much space you have left in each card category.

If you still can't open the box after making sure you have space in all 4 card categories, check your presents. Open the history screen from the lobby (icon: papers with quill pen). Go to the packages tab and collect the card that was withheld due to the inventory being full. After clearing your inventory and packages, Kyubey BOXes should work again. Presents that must be opened often have the word "BOX" in their descriptions.

Inventory full. Sell items until you have room in all 4 card categories.

You were disconnected during a quest. Click the right button to resume where you left off.

This present must be retrieved before time runs out.

You can't have more than one of the same SS character. Tickets will be refunded.

Your present could not be claimed. This may be caused by not having enough inventory space (there may be multiple items in one present, and you can only have 999 tickets) or the expiration of the present.