The case for application performance management as a service

Overview: Our world does not stand still-and neither does technology. It is constantly evolving to keep up. As cloud and mobile applications and devices become increasingly prevalent in our daily lives, both at and away from the workplace, organizations from a wide variety of industries are struggling to keep pace with the increasing complexities associated with leveraging these platforms.

With technology-dependent, business-critical services like e-commerce, order fulfillment, and mobile banking core parts of consumer behavior and key sources of revenue, companies are more dependent on application performance management to monitor the availability and functionality of those services. The ultimate goal of monitoring those services is to help improve the overall end-user experience-both internally and externally.

This paper describes the argument for monitoring applications from a Software as a Service method.