FAQs

FAQs

What is non-dairy butter?

Non-dairy butter can be found at your local Trader Joe’s, Whole Foods, or other natural market under the name Earth Balance Vegan Buttery Spread. We recommend buying the un-whipped version. If you use regular dairy butter in everyday cooking, you can go ahead and use this to make our brownies, we simply recommend non-dairy butter if you are vegan or lactose intolerant.

I’m making my cake for someone with food allergies. Do any of your products require eggs, dairy, peanuts, tree nuts or gluten?

We are proud to say, all of our products are certified vegan and never require eggs, dairy, peanuts, tree nuts or gluten.

Are your products produced in a dedicated allergen-free facility?

We are also proud to say our entire line of gluten-free and vegan baking mixes are produced in a 100% dedicated gluten/wheat, egg, dairy, casein, peanut and tree nut (except for coconut) free facility. We also have the following certifications to ensure we are continuously keeping this safety standard: certified gluten-free (CSA) and certified kosher and vegan (earth kosher).

Why do I need to add apple cider vinegar or lemon juice to some of the mixes?

We prefer anything organic such as: soy milk, hemp milk, almond milk, coconut milk (the drinking kind), and if you aren’t opposed to dairy, cow or goat milk. Rice milk will work, though we have found it does not have a high enough fat content to make our products as delicious as they could be.

What kind of oil can I use to make your products?

It’s Wholesome believes in using only the best products for consumption, preferably those which are not far from what is found in nature. “Unrefined cooking oil” is oil which is generally cold-pressed and not treated with high heat, chemicals, perfumes or artificial coloring and can be found in any grocery store (and possibly your own kitchen!) The best kinds of oil to use with our cakes (and in general) are unrefined:

Coconut oil

Safflower oil

Sunflower oil

Grapeseed oil

Canola oil

My cake didn’t cook all the way, what happened?

All of our white cakes: vanilla, lavender and chai spice, should be baked until a nice golden brown top has been achieved. If the brown doesn’t extend all the way into the center top of the cake, then the cake is not finished. If you have not sliced open your baked cake, try reheating your oven once again to 350°F and baking for another 10 minutes. Often times our ovens are off by 50-300°F, so an oven thermometer is always recommended.

Have more questions or concerns? Feel free to send us a message – Contact us