Shipping and Return Policy

Please check the following time frames BEFORE emailing or calling for status information.

With the volume of calls and emails we receive, it is very difficult to answer everyone and get packages shipped in a timely manner, status is always updated on-line for each day by 5:00 pm Central time.

Please plan on the following delivery times....BUSINESS DAYS are Monday through Friday. Saturday, Sunday, and Holiday Days freight doesn't move, and we are not in our offices to pack or ship orders. If your order was placed after 1:00 PM Central Time, it will count on the NEXT Business Day.

Please remember during Holiday seasons, custom made and personalized orders may take a little longer, depending on the volume of orders we are processing.

Most Orders

First Class 4-7 Days
Priority Mail 2-3 Days

Special Order Items

If the product page says Special Order Item Allow 7-10 days
for Shipment, that means you or your customer will receive the package
within 10 to 14 days.

5-7 Business Days to ship, then 2-3 days to customer.
Please remember during busy seasons, personalized orders may take a little longer, depending on the volume of orders we are processing.

We will do everything we possibly can to ship all orders in a timely manner. Custom and personalized items can take a little more time, and we appreciate your patience. If you have special circumstances that require quicker shipping, please let us know and we will do what we can to meet your deadlines.

Shipping

Most orders ship within 24-48 hours, if in current stock. With the exception of custom made,
personalized andcustom embroidered items. Cradle
to Kindergarten shall not be liable for any delay in the delivery or shipment of goods, or for any damages suffered by reason of such
delay or damaged caused by freight handling. We do reserve the right to change shipping methods IF we see that we can get the product to your customer in a more timely manner at a comparable cost.

Shipping Rates are figured by Weight according to the US Postal Service Rates are available for:

First Class Shipping - USFirst Class International Priority Mail International

You may choose the preferred method of shipping and your cost at checkout.