Community Lead, Marketing & Hospitality

Community Leads are integral to the admissions process, student experience, and operational excellence of our Flatiron School campuses.

Alongside other Community Leads, you will support the Campus Director to enable our students to create their career.

In this role, your primary focus will be Marketing and Hospitality. You will be measured on your ability to generate and maintain a strong prospective student pipeline in line with weekly and monthly targets through events, local marketing initiatives, and partnerships, supported by the Campus Director and the Director of Partnerships & Experiential Marketing.

Key Responsibilities

Marketing and Hospitality:

Plan and operationalize events for prospective students that articulate Flatiron School’s value proposition and mission

Coordinate pre and post-event communications and logistics, including invitations, confirmations, and thank you emails

Identify the needs of prospective students and recommend tailored solutions responsive to the market needs

Develop and implement lead generation and conversion strategies to maintain a strong prospective student pipeline in collaboration with the Campus Director

Connect with local organizations and attend networking events to promote Flatiron School’s programs and identify potential students

Train other campus staff to give effective tours and sales pitches for those occasions when you are unavailable to tour or run an event

Prepare daily and weekly overviews of prospective students for rest of Campus Team; share this information during Daily Stand Up and weekly Experiential Marketing calls

Recommend best practices to your Campus Director and the Director of Partnerships & Experiential Marketing for the benefit of the broader company related to prospective student experience, admissions, hospitality, operations, and events

Experience & Requirements

2+ years experience in experiential marketing or sales, ideally in education or a direct to consumer industry

Fluent local language and understanding of local culture required

Excellent interpersonal and networking skills

Strong verbal and written communication skills

Strong organization skills with the ability to multitask projects through from start to finish

Ability to run evening events twice per week

Passion and understanding for entrepreneurial communities

Critical Competencies for Success

Do’er:

You do what you love!

Credibility is earned at Flatiron School through execution and getting things done.

You get into the details and deliver results under highest expectations on time and quality.

Be ready to get hands-on with all aspects of the daily needs. The buck stops with you.

Pragmatism and outcomes orientation are valued and lead to wins.

You thrive in a fast-paced environment.

Solution-centric:

You have the flexibility to think outside the box.

You have the ability to foresee and identify needs of the team.

You take an innovator and creator’s approach to any issues that may arise.

Collaborator:

There is no room for “I” at Flatiron School. Every role and individual is in the organization to serve “We”.

Builds trust across the organization by being a good listener and inclusively soliciting input.

You are open to new and innovative solutions.

You must present well and communicate clearly and effectively to upper management and internal departments.

You’re willing to adjust course when appropriate new ideas or objections are raised.

You love working with people!

About Flatiron School

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