About the Seller

Seller Description

Neewer Direct is committed to the highest standards of customer service. We are happy to address any problems or issues and insure that every sale is a positive experience.

Marketplace Guarantee Claim

Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...
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Returns Policy

• Neewer Direct is committed to customer satisfaction.

• All items carry a Warranty by either the manufacturer or by the seller

• While under Warranty, faulty or defective items may be returned for a full refund within 45 days of purchase or for replacemen...read more

Shipping Info

When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:

Standard Shipping: 3 to 9 business daysExpedited Shipping: 2 to 6 business days

If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more

Item was shipped quickly, but item is broken and I've asked for a refund or return. Have contacted them direct, but no answer.

3/24/2015

ListingID: 239177488

It's not working. I tried connect it with computer and it shows it's connected but I cant open the drive on computer. How can I copy the songs?
I even tried with different computer just to check if computer might have any issue but it's not working.