@d-healey Yes of course it's not for redirecting the users to this page.
It's for putting this information into your website. And also for sharing the issue experiences / solutions with the developers.

Because it's so important to support the users quickly. If you know the issue, you can quickly solve it and the users will be happy

IMPORTANT NOTE: Trashing the Pro Tools files detailed below will reset Pro Tools. Before deleting any of the files as instructed below, copy them into a new folder on your Desktop called “Pro Tools Workspace Backup”. Returning these files back to where they were or replacing a newly created set of preferences will return Pro Tools to its past state.

MAC

Step 1: Close all open applications.

Step 2: Open Finder, hold the Option key, click on the Go menu and select Library.

Step 3: Next, navigate to Application Support > Avid > Pro Tools > Cache > delete all of the files in this folder

Hello everyone.
I just think that it would be so usefull to build a database for the troubleshooting of HISE exported plugins/instruments. We can share the issue that we've experienced and it's solution from here. So you can give this information to your customers / users who has this specific issues .
I will post the experiences that my beta tester's had; and their solutions. Please feel free to share if you know a issue and it's solution.