REMEMBER:

1. You can send or receive up to TZS 3m per day or deposit up to TZS 5m at once on your Tigo Pesa account once fully registered.

2. When transacting at an agent’s outlet, you will be asked to show your original identification document.

3. Make sure your registration information is correct otherwise dial *106# then 2 or contact Tigo customer service for more assistance.

4 a. For Cash-in , ensure the transaction has completed successfully and the balance on your account is correct and in line with the transaction you have done before leaving the agent premises.

b. For Cash-out, ensure the transaction has completed successfully, the balance in your account is correct in line with your transaction and that you have the right amount of cash before leaving the agent premises

5. Remember to validate receiver's number whenever you send money to avoid inconvenience.

6. Access to the Tigo Pesa services is PIN protected. You hereby agree to guard your PIN and not disclose it to any third party including Tigo Pesa outlet operators, Tigo staff or any person purporting to have authority to ask for it. Change your PIN frequently.

For accounts that are not used for more than 150 days, a TZ 300/-will be charged for account maintenance every month. Any amounts remaining in the Account unclaimed for more than 5 years, shall be transferred to relevant authorities in accordance with the laws of Tanzania.

In cases of any assistance from Tigo, call 100 (Customer Care) or visit our nearest shop.

*All charges and tariffs on the Services are subject to applicable taxes. *For fees and charges not listed on the website, please call 100 or visit any of our Tigo Shops for assistance.