DuKate Fine Remodeling, http://www.dukate.net in Franklin, Ind., summarizes the conversation in an agenda that she emails to the homeowner. “They have the opportunity to add to it or to correct me if I misunderstood them,” she says.

DuKate Fine Remodeling, http://www.dukate.net in Franklin, Ind., summarizes the conversation in an agenda that she emails to the homeowner. “They have the opportunity to add to it or to correct me if I misunderstood them,” she says.