AN EMPIRICAL STUDY OF PREDISPUTE MANDATORY ARBITRATION CLAUSES IN SOCIAL MEDIA TERMS OF SERVICE AGREEMENTS

University of Arkansas at Little Rock Law Review;Summer2012, Vol. 34 Issue 4, p643

SOURCE TYPE

Academic Journal

DOC. TYPE

Article

ABSTRACT

The article focuses on a study related to the predispute mandatory arbitration clauses used in terms of service agreements by social networking sites (SNS). According to the study, SNS arbitration clauses are not suitable for consumers to obtain remedies for contract disputes. It further states that the U.S. Congress needs to prohibit such clauses in order to improve privacy policies.