Kosmos Car Hire in Crete | About Us

About Us KOSMOS Rent Car In Crete

“ About Dedication to our clients Car Hire needs in Crete”

Kosmos Rent A Car in Crete was founded in 1979 in Heraklion. Since then our company’s course has been continuously expanding and of steady growth due to professional standards and high quality in our car rental services accompanied with competitive rates. A fact that places our company at the top of the list of car rental business in Crete.

Kosmos Rent A Car in Crete business model and working culture is client focused and has been based on punctuality, flexibility and affordability, matched with a durable set of values illuminating efficiency, hospitality and honesty.

Kosmos Rent A Car in Crete customer service not only aims to satisfy in most efficient manner the car rental needs, but also to build everlasting, trust based relations with clients.

And because we aim to our clients delight we find ways to succeed!

Dear folks at Kosmos in Iraklion: We would like to thank you very much for your reliability, efficiency and good customer relations when we rented a car on October. It was a pleasure to be treated so well. We really enjoyed travelling to 6 different mountain villages and the informality on our return. Keep up the good work, you are on the right track. With our best wishes for the holiday seasonDieter and ErikaCanada

Dear Dimitris Your service continues to be excellent and we will certainly always recommend you to all our friends or relations who might come to Crete as the number one car hire company. Best wishesJohnEngland

I just contacted you only because of the great and fast service I received last year and I've been recommending you in my agency and in the internet voyages forums I interact with, due to that other people have rented with you, as well, and all were very satisfied with your serviceMercedesSpain

Awesome Services

Kosmos Rent A Car in Crete services include rentals on the spot, Short term and Long term rentals, group rentals, all over Crete with professional and reliable customer service & support from a high level qualified and experienced team 24 hours/7 Days, all year long.

CARS FLEET

Kosmos Rent A Car in Crete own rental cars fleet is extensive and consists of a wide variety of the latest car models of all categories and groups (Mini, Open top, Compact, Diesel, Standard, Intermediate, Family Cars, 4 Wheel-Drive Jeeps, Automatic, Convertible, SUV, Mini Vans & Mini Buses and Luxury Cars). Every year 40% of the fleet is renewed. We guarantee that all our cars are in excellent condition and go under careful and detailed inspection and cleaning before the next rental.

PERSONNEL

Kosmos Rent A Car in Crete working culture and healthy work environment stands for motivated and remarkable employees providing a personal and amicable quality service.

CAR RENTAL STATIONS & NETWORK

Kosmos Rent A Car in Crete has car rental stations all over Crete: Heraklion, Chania, Rethymnon, Lassithi offering to our clients multiple Pick Up & Drop off car hire locations throughout the island.

Kosmos Rent A Car in Crete is also a member of a constantly expanding service providing network all over Greece which numbers up to 22 branches with more to come.

PROFESSIONAL STATEMENT

With over 3 decades of experience it is our commitment and promise to hold our leading position in the car rental field in Crete by being the best in customer service and the best in value for money. Faithful co-operators and trustful clients-friends from all over the world have been our company’s distinct credentials through the years of its operation.

Kosmos Rent a Car in Crete

FAQ Car Rental Crete

I do not have available the exact Pick Up & Drop Off details yet! Can I still make an online car hire reservation with your company in Crete and inform you later?

Yes you can. As soon as you have available your Pick Up & Drop Off details for your Car Rental in Crete, is explained: Flight Number(s) and/or Ferry(-ies) Names and/or Hotel(s)-Accomodation(s) names-addresses you can inform our company via email, call or fax.

How does your Car Rental in Crete Booking Process-System work?

Kosmos Rent a Car in Crete Booking Process: By clicking on the “Get an Offer” link/tab at the top menu of the Homepage or by using the "RENT A CAR IN CRETE" form at the top of the Right Column of the Homepage you will be guided to follow 4 easy steps until the Online Confirmation of your Car Hire Booking Request for Crete.

Step 1: Selection of Pick Up and Drop Off Dates-Times-Locations: "When and Where". Clicking on “Get A Quote” button...

Step 2: Selection of Rental Car/Vehicle: "Your Car Choice". All our cars models or specific car categories i.e. Small,Medium,Large,Jeep 4x4,Convertible,Mini Vans-Bus and Luxury that are available for the selected dates and their Rates will be shown Online. Clicking on “Continue” button of your selected car...

Step 3: Your Booking Details & Optional Extras: "Price and Extras". Shows all the details of your booking request as selected in the previous steps(Pick Up & Drop Off Details / Car Model / Rate) and a selection of Optional Extras to choose from. Total - Final Price of your Selection will be shown online. Clicking on “Checkout” button...

You will automatically receive a " Booking Confirmation Request " email indicating all the details of your booking. We will contact you via email the soonest possible in the next 24 hours.

* Less than 3 days rentals and some car types/models may be offered "On Request" and no rates will be shown online. In this case, we will inform you first about our special car rental offer for your selected dates in Crete via email.

-Third Party Insurance( also known as Motor Liability Insurance, Public Liability Insurance)

-Theft Insurance

-Personal Insurance

-Fire Insurance

-Wheels-Underside-Tires Insurance

-Free Km/Unlimited Mileage

-Local Taxes (VAT 24%)

-Free 2nd Driver

-3 x Free Hoursin All Bookings

-Extra Free HoursOn Request

-Free Roof Rack (Hyundai Accent) / Roof Bars (Nissan Xtrail)

-Free ChildSeats (Infant Seats / BabySeats / BoosterSeats)

-Pick Up & Drop Off Service from Airports, Ports, Hotels all over Crete

-Free parking at Heraklion & Chania Airport

-Car Replacement in case of a breakdown, theft, accident.

-24 hours / 7 days road service all over Crete

-24 hours / 7 days emergency phone service

-Free detailed road map of Crete

-Inspection and Clean cars after every rental

What is your Car Rental Crete Website’s Privacy policy?

All renters personal information provided through the reservation process of Kosmosrentcar.com are strictly confidential and are solely used for making a car rental reservation in Crete with our company.

How will we recognize and meet with your employee at our chosen car rental location in Crete?

Our company’s employee will be waiting for you and deliver the rental car at your chosen meeting-Arrival point on Crete (inside the Arrivals Hall of the Airport / in front of the Arrivals Pier of your Ferry / at the Reception/Lobby of your Hotel/Accomodation etc.) holding a banner with your name and our company’s name “KOSMOS Rent A Car” printed on it.

What happens in case my Flight or Ferry is arriving on delay to Crete?

Our company’s employee will be waiting for you and deliver you the rental car no matter the time of delay. We always keep track and get informed for any possible delay or change to your Flight’s or Ferry’s schedule to Crete.

Please kindly note that After Working Hours (between 22:00-08:00 hours) service comes with a supplementary cost of 15 euro.

What will i have to do in case the rental car breaks down or if I have a car accident in Crete?

The first thing you have to do is to inform our office by phone call about the incident and the location you are in order to receive prompt assistance and car replacement if required. In case of an accident the nearest police station will be informed to reach the accident’s location and an accident report form containing a full description of the circumstances under which the accident happened has to be made out from the renter. Without this accident report the renter could be held fully liable for the cost of repairing the damage done to the rental car.

Car Hire Crete Advices for the Road?

Car Rental Advices for Crete:

*ADJUST YOUR SPEED ACCORDING TO THE POSTED LOCAL SPEED LIMITS.

*FASTENED SEATBELTS.

*PARK ONLY WHERE IT'S ALLOWED, ACCORDING TO THE POSTED SIGNS.

*You may also find more useful information and tips for Crete in our website's Traveller's Guide:Click Here!

What happens if I return the car later than the contracted car hire period in Crete?

In case the rental car has to be returned later than initially booked and indicated the renter should inform in advance Kosmos Rent a Car Office via email, call or fax. The car rental insurances are valid and cover you only for the period booked and indicated on the Rental Agreement. Please call or send us an email or fax in order to proceed to the amendment of your Rental Agreement. An extra fee up to one extra day may apply.

What if i wish to drop off the car at a different car hire location in Crete other than initially indicated?

If the renter wishes to change the return/drop off location of the rental car in Crete, a higher rate may apply. Please contact Kosmos Rent a Car Office for details, via email, call or fax.

What should i do if i want to extend my car rental period in Crete?

If the renter wishes to add extra days to the contracted period, he/she must contact Kosmos Rent a Car Office via email, call or fax, in order to extend his/her Rental Agreement. The car rental extension in Crete might be subject to availability.

Can I reserve a specific rental car model in Crete?

In rare cases (example given: last minute rental extension from previous client) Kosmos Rent a Car in Crete clients will be delivered a similar rental car model from the same Group or even a rental car model from a higher Group for free of charge.

I HAVEN’T FOUND MY ANSWER!

Please type your question in our “Contact Us” page and help us become better. Whatever your question or concern, submit it to us by using the “Contact Us” page’s form and we will get back to you very promptly:Contact-us

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Kosmos Rent a Car Crete | Car Hire Crete | Car Rental Crete

Car Replacement in case of a Breakdown, Theft, Accident.

Free detailed Road Map of Crete

Inspection and Clean cars after every rental

Kosmos Rent A Car in Crete was founded in 1979 in Heraklion. Since then our company’s course has been continuously expanding and of steady growth due to professional standards and high quality in our car rental services accompanied with competitive rates. A fact that places our company at the top of the list of car rental business in Crete... read more...