Carpet and Floor Care Management and Technical Bundle

We’ve bundled together all the solutions for preventing botched jobs and operator error!This program will take your carpet and floor care operations to the next level. Eliminate dozens of mistakes commonly made by untrained workers.

70 Mistakes Carpet Cleaners Make and How to Avoid Them - Two part video series just released. These are all critical mistakes that can ruin any job. This series will fully train all workers to become experts at troubleshooting and turning out immaculate work. Learn how to curtail inferior results and improve productivity.

IICRC Basic Skills Carpet Care Training Program - 100-page manual and 139 slides including test and diploma. Learn the diagnostic and troubleshooting skills that will prevent operator error. Student versions of the IICRC program are also available without the slide shows and videos. Ideal for classroom training with several students who can successfully complete the test and receive an IICRC Diploma.

Detailing Upholstery -

Learn about soil composition, the fundamentals of cleaning, maintaining indoor air quality, pH adjustments and working with stain delamination.

9 topics with tips regarding selection and use of supplies and equipment.

11 topics about successful spot removal procedures.

Tips on deodorizing, drying, protectants and diagnostic checks for hot water extractors.

Learn the best ways to apply carpet spotters, so your treatment doesn’t fail

Don’t skip learning about the various carpet fibers

Ignorance about pH can come back and bite you

Learn when to include additives to your carpet cleaning solution

Skipping proper job preparation can cause problems

Remove the dry soil by proper vacuuming

Get the CHAT formula to start working in your favor

Common spotting techniques to avoid

Dozens of things to master with low moisture cleaning

Don’t make these common chemistry mistakes

Knowing when a pre-scrub is required

The Dos and Don’ts of wand strokes

How to adjust the chemical mix for any job

Correct these mistakes made when running a self-contained extractor

Don’t forget to monitor recovery rates

Preventing and correcting browning

Rotary extraction techniques to improve quality and productivity

In total, you will learn how to prevent or correct 70 mistakes that carpet cleaners make.These are all critical mistakes that can ruin any job. This series will fully train all workers. Or, if you are working for someone else, this program will help accelerate your cleaning skills. If you own a carpet business, make sure your competition doesn’t get a head start on landing new accounts. Especially when difficult carpet is not cleaned to the customer’s satisfaction. Master the steps to make carpet look almost new - when possible. If you want to take your operations to the next level, you need to invest in this training program today. Your choice: eversion downloaded to your computer where you can make your own backups and print out the manuals, or you can order the download version plus the hardcopies mailed to you.You will be impressed with these videos containing priceless training skills.

Details of the IICRC diploma:1. Simply purchase, download, and study the program, including the 100-page instruction manual and two slide presentations.2. When finished, complete the test found in the back of the manual. Email the answers to us and we will grade it and email a diploma to each student who passes. Students are allowed to re-test should they initially fail the test. 3. The first diploma is free and customers can purchase additional diplomas for as many employees as desired for $25 each. Successful completion of the test is required for each diploma.Student manuals can be purchased for classroom training.

Detailing Upholstery

Chapter I. Scope and Objectives of this Program Dozens of professional cleaning fundamentals and procedures. Sixteen major skills in detailing upholstery

Chapter VIII.Equipment Diagnostics for Hot Water Extractors Six items to check on hot water extractorsWas the problem with the chemical, the equipment, or the technician? Ten items to examine.Chapter IX. Q & A - Fifteen more topics to review

Floor Care Tips - 164 slides showing photos of common mistakes and the best way to solve your floor care problems.

15 Steps to Improve Cleaning Productivity – invaluable workbook. By following these 15 strategies, your crew will operate at improved efficiency. These 15 steps must be mastered by every cleaning supervisor or manager. Learn to implement proper steps for critical analysis, value engineering, sequential workflow, elimination of backtracking, removal of cleaning restraints, work simplification, acceleration of skill proficiency, and much more.

Special note to custodial managers:It is very frustrating to send your workers to strip and refinish a floor or clean a carpet to only discover the next day that the job was botched. Now you have to send someone to correct all the mistakes. As you know do-overs are expensive.You thought they had all the skills to pull off the job, so what happened? Actually, there is a big difference between a cleaning worker who has learned to mix chemical and run a machine - and a trained technician who can troubleshoot all types of challenges. There is a lot to understand about the chemistry, dwell times, repeated applications and general problem solving each distinct challenge.We can help you with your training program. Our new and improved Carpet and Floor Care training programs focus on dozens of troubleshooting skills. If a carpet or floor tech does not master all of the necessary diagnostic skills, they can be more of a liability than an asset to your operations.All of the challenges can be met with our training program. It can truly make your crew members experts at what they do.Special note to individual custodians or janitors:Over the past forty-five years, I have worked with a couple hundred different cleaning crews at hospitals, universities, school systems, government facilities, cleaning contractors and the list goes on. In the majority of the cases, the manager and the carpet and floor care crews were lacking in knowledge of how to solve most any carpet or floor care problem.That is where we come in. Our carpet and floor care programs are extremely thorough and advanced. By studying them you will gain new skills and knowledge that very few custodians ever master. Our training program and diploma will set you apart from the others. Why not upgrade your skills today and become an expert at your job? You never know, perhaps obtaining a diploma in floor care could lead to a promotion.

Cleaning Performance HandbookSupervisor and Manager Training Manual

Step 1 - Getting Started with Analysis and Planning

How to evaluate, plan, implement, manage and maintain improve results with lower costs

Controlling input and improvingthroughput to enhance output

Rate your current departmentalperformance 1-10 question survey

Step 2 - Process Improvement

Using value engineering to assess importance and cleaning frequencyfor all operations