Gateway Training

Introducing ServiceIQ Gateway training

ServiceIQ offers a wide range of great Gateway training that helps students gain skills, experience, and kick-start a career in the exciting services industry when they leave school. They’ll also gain unit standards and make professional contacts that can help open doors to a wide range of fantastic jobs and careers in the growing aviation, tourism, hospitality and retail service.

Gateway options

There are two types of Gateway training available: Readymade by ServiceIQ, and DIY where your school's Gateway Coordinators select the best ServiceIQ products to create tailor-made learning programmes for students. The DIY option is especially helpful for students who aspire to be cooks, chefs, or build a career in New Zealand’s booming tourism industry.

Gateway training takes place in the classroom and/or an industry workplace. Choose the most suitable options for your school and students below.

Readymade ServiceIQ Gateway Training

The readymade Gateway training has been created by ServiceIQ in partnership with industry businesses and organisations, and includes full training resources.

Step-by-step Process Guide For Readymade Gateway Training

To help you get Readymade Gateway Training at your school, we have developed a step-by-step process guide for you to follow. All documents mentioned in this process guide can be downloaded in the Gateway Essential Downloads section at the very bottom of this page.

DIY ServiceIQ Gateway Training

Create your own training with our products

DIY Gateway invites Gateway coordinators to handpick products and create tailored training that best meets their students’ needs and career ambitions. There is a wide range of products to choose from across the different service sectors. Many schools use this proven approach to prepare students with great basic skills and knowledge essential for careers in tourism and hospitality, such as cooks, chefs, baristas, and food and beverage managers.

Step-by-step Process Guide for DIY Gateway Training

To help you get DIY Gateway Training at your school, we have developed a step-by-step process guide for you to follow. All documents mentioned in this process guide can be downloaded in the Gateway Essential Downloads section at the very bottom of this page.

Who can do Gateway?

Gateway is available to all secondary school students in Years 11 to 13+.

Gateway students should be:

organised – turn up on time, show they are reliable and able to manage their time effectively

motivated – show pride in their personal presentation and have standards for their own work; show initiative, enthusiasm, and commitment; and be ready to accept responsibility

able to take on board instructions and information

able to demonstrate the appropriate levels of numeracy and literacy

able to communicate effectively with customers and colleagues

able to, or willing to, learn the skills needed to work effectively as part of a team and deal with customers appropriately.

As well as workplace placements, students will have tasks and assessments to complete. They should have the self-motivation to work through these in their own time.

In return for the effort they put in, Gateway students will get a taste of what it is like to work in our sectors, helping them decide which careers are for them. They’ll also gain practical skills that they can take with them into future employment and their personal life, while achieving unit standards that count towards NCEA and higher qualifications.

How Gateway works

ServiceIQ supports your school’s Gateway department or coordinator with options for students to complete a work placement and have their learning assessed against unit standards. This gives them a great opportunity to gain real workplace experience, which helps them make realistic career choices and land that first job.

Workplace learning through Gateway is organised through a formal arrangement with ServiceIQ, your school’s Gateway department and a registered workplace. This means that the staff in those workplaces have a clear understanding of the knowledge and skills to be gained by your students as well as the assessment of unit standards.

Easy sign-up process

Once you and your student have decided on the right programme, it’s easy to get started, Here’s how it works:

complete the Memorandum of Understanding and Student Registration Form (you can download these from the bottom of this page)

study material arrives

the student works through the study

you send your student’s assessment to ServiceIQ or a registered assessor

Download these below, and for more information about Gateway please contact our schools team at schools@serviceiq.org.nz or by calling 0800 863 693

Please note: Gateway Resources must be ordered using the Gateway Student Registration and Resource Order Form. They cannot be ordered from the Webshop. Schools resources will not be delivered during holiday periods.