The volumen is max. The profile is "general" and diverted phone calls are disabled.

I can't hear anything, incoming phone calls or music, through the external speaker but everithing is working ok if I use headphones.

I thing it needs to be repaired but, does anybody know if I should try something else before send it to Nokia Care?

Thank youThe volumen is max. The profile is "general" and diverted phone calls are disabled.
I can't hear anything, incoming phone calls or music, through the external speaker but everithing is working ok if I use headphones.
I thing it needs to be repaired but, does anybody know if I should try something else before send it to Nokia Care?

What you need to do is go to settings then call then call divert, and then cancell all diverts. This should hopefully solve your problems once you have done this you can choose what call diverts you want to use. Such as when the phone is off (divert if not available)If you don't have signal it is probably the arial and will most likely need replacing.If you need further assistance let me know!!

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I am having Nokia asha 311. When dial a number and press call button immediatly get warning that "call forwarding in on for all Incoming calls", and I can not deactivate this forwarding. Can you sugest solution. Tks.

The Call Forwarding feature is activated. This feature allows you to direct your incoming calls to another number. Go to Menu>Settings>Call> Forwarding>All voice calls. Select Cancel/Deactivate to disable it. You have also the option to direct incoming calls if you cannot answer it, if the phone is in use, and/or if the phone is switched off or out of coverage.

Hi
there are only settings on the phone that will stop sending of messages, settings will not stop the receiving of messages (unless their mms - picture messages). I would suggest you speak to your network as it maybe something on your account at their end that needs fixing?
Incoming mesages (sms) are directed at your mobile number so the phone will receive them as you do a call.
Let us know how you get on?

Follow this steps in the given order - 1) Switch off your phone2) Remove memory card3) Switch on your phone4) Ask a friend to send you a message. Now you will hear the tone5) Switch off, insert the memory card & switch on again6) Ask someone to send a message again. It will work