You know what they say: you never get a second chance to make a first impression. These days it's most likely that impression will be online. In this piece, we consider the top five mistakes businesses make online that leave a bad taste in customers' mouths.

RoyaltyShare Adds Support for Digital Video Sales

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RoyaltyShare, a provider of digital royalty and content management solutions to the entertainment industry, announced it has expanded its service to include automated processing of digital video sales data from services such as iTunes, AOL, Yahoo/Launch and Music Choice. This new functionality allows record labels and distributors to deal with video sales through the same system used to process digital music sales. Support for digital video sales processing is a component of RoyaltyShare's Digital Advantage platform, a patent-pending system that features end-to-end support of digital music sales. All current RoyaltyShare customers receive access to this feature at no additional charge.