Winter stories: The coldest winter in 100 years

It’s 2010. The worst winter for 100 years. Across the country, pipes and boilers are pushed to the limit.

Customers are calling from all over the UK with heating and hot water crises. And at our Customer Service Centre, Louise Dale is working hard to make sure they get resolved as quickly as possible.

In cold weather, your care is our number one priority. So if you, or anybody you know is vulnerable, elderly or disabled, you can get support from our Priority Services Register for British Gas customers. Contact us today for more information.