1.0 CLE Credit (applied for)

Topics:

• 5 triggers that cause strong reactions and how to use these triggers to your advantage to prevent conflict.

• Recognize and manage your style under stress so you can better adapt to prevent conflict.

• A surefire technique to safely talk about anything with others.

• Simple method to be persuasive, not abrasive.

• Easy way to obtain commitments for next steps out of conflict to prevent it reoccurring in the future.

Speakers:

Juliet Kyes, as a Certified Business Coach for the ActionCOACH Tampa Bay firm, Juliet Kyes has successfully coached business owners and leaders to increase their market share in even the most saturated industries. Juliet is masterful in helping business owners stay innovative and cutting edge while proactively staying ahead of their competition in areas of marketing, sales, recruitment, systems and taking action. Juliet is a graduate of the University of South Florida in business management and marketing. She combines her formal training with her experience in working with all types of successful businesses in our community to help business leaders accelerate growth