Uncle Bob's Cares WhatOur Customers Think!

85 Customer Ratings

(4.5 out 5)

Helpful/Friendly Staff

4.6

Appearance/Cleanliness

4.6

Expectations

4.5

Satisfaction

4.5

Likely to Recommend

4.6

16 Customer Reviews

4.9 out of 5 stars

By Wayne

West Springfield, MA

July 25, 2015

Every expectation was met with some being exceeded. The associate was kind enough to stay late for us which was really great since we were moving from out of town. He was extremely helpful & professional. If we ever have a need for renting a storage space in the future it will be with Uncle Bob's. You have a really great group of people working for you in the Feeding Hills, MA center.

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Adrian

Springfield, MA

July 24, 2015

Warm comfortable environment and associate.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Leona

Feeding Hills, MA

June 25, 2015

Employees are incredibly kind and helpful. My storage unit was spotless.best experience at a storage place ever.Will recommend

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Jennifer

Yantic, CT

June 25, 2015

The only thing I don't like is the amount of dead bugs I see inside the building where my storage unit is. I'm hoping there aren't any in my things inside my unit.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Sarah

Feeding Hills, MA

May 27, 2015

We are Moving and want no hassle and your company gave us the confidence we needed. Thank you

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Steven

Springfield, MA

April 28, 2015

Great storage, very easys move in. Hope for military discount in future

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Laurie

Agawam, MA

April 27, 2015

Ginny was very helpful and explained everything. She even took me on the golf cart to show me where I was going.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Katherine

Southwick, MA

March 23, 2015

I was very pleased with the associates at the Uncle Bob’s Self Storage in Feeding Hills. The storage unit was very well kept. The office was clean and bright and I was welcomed at the door like I was a family member. The manager Ginny went above and beyond to assist me and she answered all of my questions. Both Steve & Ginny have something you usually don’t find these days. A caring attitude and a customer service ethic that is second to none! Would I recommend them to my friends and family? You bet I will! Thank you for such a pleasant experience and know that you will see me back the next time I am in need of your services. Kind Regards, Katherine

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Deborah

Feeding Hills, MA

October 30, 2014

Great customer service. Love that you can pay your account online.

Staff

4.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mark

Feeding Hills, MA

August 28, 2014

Very pleased. Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Angel

Springfield, MA

March 25, 2014

No I am satisfied with Bob's storage.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jefferey

Suffield, CT

February 27, 2014

Very happy storing at Uncle Bob's!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert R

West Springfield, MA

January 16, 2014

Extremely courteous staff. Facility and grounds well kept.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Denise

Springfield, MA

December 24, 2013

We were very pleased with the facility.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Eugene

Feeding Hills, MA

November 24, 2013

very friendly and always willing to help

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tonja

Jackson, MS

October 14, 2013

The staff at the Feeding Hills and Jackson locations are the best. They show great customer service and they are the reason I will always use Uncle Bob's Storage for my storage needs. They have been very patient with me in the craziness of getting my monthly payment taken care of. I truly appreciate all they are doing to help. I will be taking care of Feeding Hills monthly Oct payment this month. Thank you very much.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

24 Hour Access

Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Feeding Hills

The rich history of Massachusetts has kept its homes as beautiful as ever. For residents looking for a little more interior living space, Uncle Bob's offers myriad storage options in an area monitored by security cameras. We also offer climate controlled units to keep your belongings in their best condition in both the bitter New England winters and humid summers. Find us along Route 147 near Westfield River and Legion Park.

Serving the Communities of:

Agawam, West Springfield
01001, 01089, 01103

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!