Microsoft Dynamics

OST delivers tailored business solutions powered by Microsoft.

We build extended capability upon the Microsoft Dynamics suite of products, with custom developed modules and add-ons that provide fully comprehensive, integrated solutions that are closely matched to our clients’ requirements.

Microsoft Dynamics empowers staff and customer engagement with real-time information and collaboration, enabling organisations to drive their vision and manage their end-to-end business processes.

Microsoft Dynamics for Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) can help make your people be more productive and grows with your business. When you combine these solutions with Office, Skype, and Yammer, you can connect instantly with your teams, and add collaboration and productivity to any device, anywhere.

With our CouncilFirst solution, local government organisations can help their people realise their full capabilities to drive significant impact, cut costs, increase transparency, and improve community services.

Microsoft Dynamics ERP solutions are backed by a commitment from Microsoft that includes a 10-year support life cycle for each major release – combined with an ongoing investment in research and development – so that you can grow your business with confidence, knowing that your business management solution can keep up with your ambition.

Microsoft Dynamics AX

The OST Retail solution is powered by the Microsoft Dynamics AX platform. The solution allows retailers to deliver a complete consumer shopping experience with a seamless, differentiated solution for point of sale (POS) multichannel management, store operations, e-commerce, merchandising, financials, supply chain, and more. Retailers can gain insight, operate with agility, exceed consumer expectations, and build enduring loyalty with superior time to value.

Customers are provided omni-channel solutions, how, when, and where they shop. Retailers can leverage an exceptional customer focus by being able to take advantage of cloud services, and help engage customers on their terms across the web, social, apps and mobile fronts.

Microsoft Dynamics NAV

Microsoft Dynamics NAV is a global Enterprise Resource Planning (ERP) solution that provides businesses greater control over their financials, and can simplify their supply chain, manufacturing, and operations. It's quick to implement and easy to use, with the flexibilitiy and power to support your growth ambition, and provides the insight that your people need to perform their best.

Microsoft Dynamics CRM

Microsoft Dynamics CRM is a Customer Relationship Management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination.

Smart CRM can help reduce costs and increase profitability by organising and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

We also offer solutions that enable you to manage your customer relationships on mobile devices, with tools that integrate data and reporting from social media directly into the CRM application.

Microsoft Social Listening Tools

Microsoft Social Engagement helps you harness the power of the social web by analysing what people are saying on social media and in the news. It supports 19 languages and covers a broad range of sources such as Twitter, Facebook, videos, blogs, and news syndication. Spot trends and receive alerts about how people are feeling about your products, services or brand so that you can shape your messaging and sales conversations more effectively. You can even identify your key influencers.