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The ERP is a single information system that integrates different processes across DSO’s business functions. The development of the new ERP system was implemented in six months and has been rolled out to serve all DSO users, providing them with efficient business functionality across accounting, payroll, human resources, purchasing and inventory departments.

Abdulsalam Rahma Bastaki, Director of Information Technology- Dubai Silicon Oasis Authority, said: “DSOA endeavours to offer the best service to its business partners who have continued to invest a great deal. We believe the deployment of ERP solutions will help our objective to serve our customers through a healthy operational process”.

“Implementing the ERP system is another example of our commitment to provide state-of-the-art technology and infrastructure services matching global standards,” Abdulsalam added.

The ERP system in its second phase of implementation will allow customers to view their current status with DSOA as well as carry out online transactions. These services, part of DSOA’s Customer Relationship Management (CRM) measures, will become operational shortly.

As a promoter of modern technology-based industries, DSO plays a significant role in the creation of a knowledge base economy in Dubai and the UAE. In addition to its efforts to attract investors, DSO also strives to offer global standard services such as the Oracle ERP systems. The objective is to create an environment conducive to generating economic wealth based on technology and innovation.

Dubai Silicon Oasis Authority (DSOA)

Dubai Silicon Oasis Authority (dso.ae), a 100% owned entity by the Government of Dubai is a free zone, strategically placed on the Emirates road. DSOA’s urban master-planned community spans 7.2 square kilometres of state of the art office towers, R&D and industrial zones, educational institutions, luxury apartments, villas, hotels, healthcare and a full range of lifestyle facilities which translate into a dynamic commercial and social environment. Work and Live here! Businesses can flourish under the unrivaled package of incentives, including 100% ownership, and high end IT infrastructure that allows companies to begin operating immediately.

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