The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 38 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005. This year we were also named one of the world’s most ethical companies by the Ethisphere Institute for the 9th time.

The Professional Products Division is universally known for exclusively supplying salons and other professional customers with the most advanced technologies in hair, skin and beauty products. The 11 brands within this division are L’Oréal Professionnel, Kérastase, Shu Uemura Art of Hair, Redken, Pureology, Matrix, Biolage, Décleor, Carita, Baxter of California and soon to join the division will be Pulp Riot. Our brands have made us the world leader in professional beauty products and one of the most dynamic places to pursue your career in the UK.

EugèneSchueller, a true pioneer in the field of research, used his genius to provide reliable solutions for hairdressers’ needs. He created the first safe hair dyes, called Oréal. Since 1909, L’Oréal Professionnel has continuously provided leading hair technology to hairdressers and their clients, to meet all their hair needs. L’Oréal Professionnel is committed to helping hairdressers in their day-to-day practice, by improving their working conditions, teaching them the latest styling techniques and developing services that showcase their expertise. L’Oréal Professionnel is also committed to developing high quality, environmentally friendly products

Account Manager – L’Oréal Professionnel

Professional Products Division

Hammersmith, London

As part of the L’Oréal Professionnel Sales Team, you will work in partnership with salon accounts to ensure the development of the salon’s business through the use and sale of highly innovative and effective products.

You will manage an account base of existing and competitor salons, building long term relationships and executing the commercial plans of the Division in order to achieve and exceed defined revenue, growth, promotional and distribution objectives.

Key Responsibilities

Work to a structured, logical journey plan, ensuring that all existing and prospect customers are visited on a monthly basis

Actively communicate and sell technical training and events. Work with Technical Consultant

Respond quickly and effectively to customer requests

Network with colleagues across the Professional Products Division to share best practice

Ensure customer files are maintained. Complete all required administration in a timely and accurate manner

Accurately enter orders onto system

Maintain an up to date knowledge of the market and customers to ensure effective market intelligence

Obtain payment in line with company credit terms

You will build strong relationships with salons and hairdressers on the area, maintaining a close relationship with existing salons and creating a partnership with conquest salons. You will have close contact with fellow members of your team and your Area Manager. You will also work closely with your Technical Consultant and have contact with employees from the other Professional Products brands on your territory.

Preferred Qualifications

·A structured sales background, with a proven track record is essential

·Drive to achieve results

·Exposure to consultative selling

·Commercial acumen supported by excellent negotiation skills

·Presents confidently and demonstrates the ability to convince others

·Listens and interacts effectively with different interpersonal styles

·Communicates clearly and concisely

·Builds effective relationships

·Focused on achieving objectives, able to adjust priorities, manage time, follow up on actions

·Takes responsibility beyond scope of role

·Actively looks for new solutions, creates new ideas

·Develops a multi-perspective analysis of problems

·Is aware of and takes responsibility for implications of decisions

YOU ARE:

Entrepreneurial. Every single day, you spot opportunities to shake things up.

Super creative. There’s no blueprint for the future. You’ll have to design it.

Adventurous. L’Oréal is for pioneers. So you’ll embrace challenges and change.

Only human. You’ll make mistakes sometimes but you have no fear of failure because you’re smart enough to learn from mistakes.

Ambitious. You crave success and we’ll support you all the way. That way, we all win.

Respectful. Whoever you’re talking to, you treat everyone the same.

One of the gang. Even if you’re Superman or Wonder Woman, you recognise that teams are the real heroes. And so do we

Open. To new ways of doing things. To other people’s (sometimes crazy) ideas.

You. You’re real. And you’re true to yourself. We cherish and celebrate diversity so you’ll feel right at home whoever you are.

YOU HAVE:

Excellent communication and influencing skills with experience of building relationships across an organisation.

A solutions orientated mindset with the ability to work accurately at pace and cope with ambiguity.

Experience of managing change - through rapid growth.

A strong stakeholder management experience and the ability to influence at all levels.

Strong planning and organisation skills – with an ability to appropriately re-prioritise and change as required to meet deadlines.

Is risk aware and builds contingency into plans.

What could this mean for my career?

L’Oréal is focused on you and in developing your strengths, so you can be the best version of yourself. You will be supported throughout your career by your colleagues, line manager and the HR team with regular reviews and clear expectations and objectives. If you meet these objectives, you can expect your career to progress to other roles either internationally or at head office. Your destination is up to you.