Customers are responsible for paying all applicable government taxes, duties, custom fees, and broker fees.

International Shipping Rates = Standard delivery rate + $15

All prices are in US funds.

All packages are shipped via US Postal Service, Air Mail.

Some countries have a size restriction; please be aware of your country's limitations before ordering.

Customers are responsible for paying all applicable government taxes, duties, custom fees, and broker fees.

Back-ordered items will be cancelled unless delivery is expected in a day or two. We may hold your order, pending delivery of back ordered items, in an attempt to ship as much merchandise as possible.

Electrical items, such as irons, and ALL items with SHIPPING RESTRICTIONS will be cancelled from your order.

Shipping Restrictions:Some items have shipping restrictions attached to them. These items cannot ship via Express 2nd Day Delivery, nor can they ship outside the contiguous USA. This may be due to their size, weight or content such as aerosol, flammable, combustible products, with the latter having strict shipping regulations attached.

Oversized Shipping Charges:Some oversized or overweight large items cost considerably more to ship and require additional shipping charges. The fee is in addition to the Standard Delivery Rate.

Your 100% Satisfaction GuaranteedNancy's promise to you since 1979

The promise Nancy made more than 30 years ago still stands today. At Nancy's Notions, your 100% satisfaction is guaranteed. If, for any reason, at any time, you're not completely satisfied with an item's quality, please return it for a refund, an exchange, or a credit of the purchase price.

Frequently Asked Questions:1. Can I return software? Yes, even after you've installed the software on your computer. Simply uninstall the software and return the complete package.

2. Can I return embroidery designs? Yes, go ahead and break the package seal. If you don't care for how your new designs stitch, return the opened CD. Simply delete any designs you already loaded to your computer, memory cards, jump drives, or sewing machine.

3. Can I return cut fabric? Yes. Go ahead. Prewash and cut your fabric. If you don't like how it sews, return it. It's that simple.

"I am so impressed with Nancy's Notions customer service. I bought this die and it was defective and they sent another one and it was defective. They tried one before they sent the replacement and found all in that lot defective. They personally called me and told me they have sent all back and would send me one of the new lot asap. They even reimbursed me postage. Karen you are awesome!! How can you not do business with this awesome customer service. Tops in my books!!!"