Month: March 2012

I liked a recent post on technical communications metrics on the the Mark Lewis blog recently, and while I don’t agree with the conclusion (any metric based on word counts and a subjective evaluation of quality is problematic IMHO) it did get me thinking about the topic of documentation metrics in general. I have doneRead More

(This article was originally published in CIDM Information Management News for March 2012. It is an update to a previous article by the same name on this site). It all started innocently enough with a simple question asked in a LinkedIn forum. I was looking for more information on companies that were using DITA forRead More

Update: new VMTurbo example (and link to info relating how it is produced) added July 11, 2014. If you are looking for examples of DITA-produced output, this list is for you. In my initial survey of Companies Using DITA, I found that while many firms are using DITA XML in their documentation efforts, the majorityRead More