SPOTLIGHT ON SERVICE:

McVities Factory | Stockport, Manchester

For the last 3 years Weatherproofing Advisors have been the resident roofing contractor and consulatant at the McVities factory in Stockport

Weatherproofing Advisors have systematically surveyed all of the areas of roof (including flat roofing and pitched roofs) on the factory and surrounding office buildings, providing United Biscuits with a five year roofing refurbishment plan and programme. We are currently working on the Jaffa Cake production building removing glazing and replacing with new flat roof cladding and upgrading the aged built-up felt system. When complete we will have refurbished over 50% of the roof areas on site.

Delivering Service the Weatherproofing way

Measured – Managed – Monitored

The works on site have been complicated by numerous logistical challenges relating to access and the production demands of a 24/7 operation. Throughout the contract we have worked in close partnership with the client’s project team to fully understand their priorities and requirements.

Our site team headed by our Site Manager Dave Bruckshaw have worked tirelessly to deliver unprecedented levels of service to the customer in relation to communication, health and safety and quality of works. We have carried out regular reviews with the client throughout the contract to ensure their service expectations were met.

The following correspondence was recently received from the customer following a review meeting.

‘Can’t praise your lads highly enough. I’m what you would politely phrase as an exacting client and I cannot fault them. They are the epitome of professionalism, in all areas. Standard of work standpoint (exemplary), their attitudes are spot on(nothing is ever too much trouble) and also personal standards. You should be very proud of them all to a man and the fantastic PR/image they portray of your company. I don’t offer trust very easily, but I trust your lads implicitly and never feel the need to police them or check-up on anything from project management through to the work being completed. It’s fantastic and I can assure you not the norm. It is a pleasure to work with them all and I know that Mike would second my sentiments’.