Hotel provided us with a dedicated dining room for our celebration with the family. A perfect evening.

John,
The United Kingdom

Bedrooms pool jacuzzi can't fault and look forward to a return

Karen,
The United Kingdom

very nice pool and spa facilities

Ashley,
The United Kingdom

whole experience was wonderful, food was excellent couldn't fault the staff always very freindly and attentive nothing was too much trouble

Michael,
The United Kingdom

The fabulous staff who did everything possible to make our stay perfect. Especially the ladies at reception who left goodies for us to apologise for defunct TVs.

Anna,
The United Kingdom

The room was very good & the staff were polite & knowledgeable.

Tracy,
The United Kingdom

This is a lovely hotel in a lovely village in a beautiful part of the country

Gary,
The United Kingdom

Liked room free upgrade

Stephen,
The United Kingdom

The staff were very welcoming, friendly and willing to go the extra mile for us. Felt totally relaxed within 2 hours of being there. Food in the restaurant was beautiful. Loved the spa n we both enjoyed treatments.

Rachel,
The United Kingdom

In a beautiful setting on the edge of the stunning North Yorkshire Moors, in the pretty market town of Helmsley, this elegant hotel boasts superb dining options, full spa facilities, and free Wi-Fi.

The Feversham Arms has a long history of hospitality, stretching back over 150 years. It exquisitely blends the traditional comforts of its Victorian heritage with an irresistible boutique design. In addition to 33 individually designed en-suite bedrooms, the hotel has spacious and welcoming lounges, and a snug, 2 AA-awarded restaurant.

The award-winning Verbena Spa offers a full range of revitalising treatments and indulgent facilities including the popular heat experience and an outdoor heated swimming pool (open all year).

Located in Helmsley, Feversham Arms is just off the A170 and offers free parking. York is only 40 minutes' drive away. The location is also ideal for exploring Castle Howard, Whitby, Scarborough, and Nunnington.

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Anna

The United Kingdom

9.6

Exceptional

24 February 2015

Both Tv s in our suite were faulty as were the DVD players but the staff were as helpful as they could possibly be and by the second night had replaced 1 tv/DVD and made supreme efforts to enable us to use the bedroom TV. ( It is truly knackered and definitely needs replacing).

The fabulous staff who did everything possible to make our stay perfect. Especially the ladies at reception who left goodies for us to apologise for defunct TVs.

Louise

The United Kingdom

5.8

Okay

20 February 2015

My husband fell ill on first night of stay we had to leave at 1am, night porter did not know what to do,still got charged for full stay disappointed that i had to ring them,no -one phoned me,good will gesture would have been nice!!

Rachel

Our first suite was disappointing but once we were moved, loved it ! Thought it would of been nicer to check in earlier than 3pm and didn't want to go so early either the following day.

The staff were very welcoming, friendly and willing to go the extra mile for us. Felt totally relaxed within 2 hours of being there. Food in the restaurant was beautiful. Loved the spa n we both enjoyed treatments.

Louise

Fran

The United Kingdom

9.6

Exceptional

21 December 2014

Nothing.

A great hotel. Close to centre of Helmsley with its shops and market. Lovely comfortable rooms with a touch of luxury. Food at dinner & breakfast was outstanding. Service was efficient and friendly. We have stayed before and used the spa which we enjoyed but unfortunately didn't have time this stay. Will definitely return for another visit.

Angela

Kathryn

The United Kingdom

9.2

Superb

4 December 2014

Our room was small faced the road so car noise could be heard early mornings as double glazing was old and did not fit windows properly

The location is right in the heart of Helmsley and easy access to beautiful country walks
Dinner is a truly fine dining experience with knowledgeable and helpful staff especially good about special dietary requirements.
Very relaxed atmosphere and the spa staff are wonderful had best massage ever

Beverley

The United Kingdom

7.9

Good

27 November 2014

On our 1st eve which was the 50th birthday we had dinner, I felt it was good but edging towards too expensive to justify it.. If it had been that little bit less than trying to be over the top fine dining we would have had dinner both night.. We spoke to other people in the hot tub and all agreed...
We booked room service for the following morning for breakfast brought to the room and this was totally forgotten!!! I phoned to query it and it had been a total oversight and breakfast was brought to the room and service wavered which made up in a little way for the faux pas... When we got our bill for dinner we got a completely different bill to what we had eaten! It was somewhat cheaper but we told the waitress and she quickly swapped it for the correct one...

Liked the location, the setting of the hotel, the bar was cosy and welcoming, the reception was prompt and effecient on arrival, we arrived half hour early so we had to wait for our room (24) but that was fine. The champagne was ready on ice in the room I had ordered and the chocolates so all was good, we had dinner that eve, though I thought a little over the top towards fine dining, it was an experience. We stayed 2 nights

Marjorie

The United Kingdom

7.1

Good

15 November 2014

1. The reception staff did not know the procedure when using booking.com.
It took along time and a lot of frustration ,Plus a phone call to my bank and BOOKING.COM.BEFORE WE WERE escorted by reception staff to our room.
2. The frustration did not end there on taking a shower in the morning I
had to be rescued by my friend as the water was extremely hot and I could not get out of the bath.
3. We stayed in room 7 I could not get to sleep being disturbed by people having a good time.I knocked on room 8 thinking it was them making the noise sorry occupants of room 8 .
I complained to reception staff the next morning but they did not offer to move us to another room even though that night there was 15 empty rooms!.Instead we were told that there would be no one occupying room 8 so it would be quieter for for us that night.
The second night of our stay again it was noisy, this time the person in room 6 began banning on the adjacent wall as the occupant thought that we in room 7 were making the noise.I went down reception and the kind night receptionist had quietened things down.
The next morning as we were thankfully leaving after our 2 night break,it occurred to me that the noise both nights had come from the lounge directly under room7 as it was an old building there does not appear to any sound proofing between floors.