Download Problems

Since updating to v91008_000_EN, I cannot use my Reget Download Manager. Instead, ZoneAlarm File Download takes over. How can I get my old download manager to automatically start and not have ZoneAlarm File Download intercept? Thank you very much.

Re: Download Problems

Originally Posted by smtjs

Since updating to v91008_000_EN, I cannot use my Reget Download Manager. Instead, ZoneAlarm File Download takes over. How can I get my old download manager to automatically start and not have ZoneAlarm File Download intercept? Thank you very much.

It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, without All the Details, without the ability to sit in front of your Computer monitor and see what's going on..

1.) ZAFREE? ZAAV? ZAPro? ZASS? ZAES?

2.) Windows XP SP3?/ Vista? Windows7?

If you would Describe your Computer Setup/Windows OS Version and Version of Zone Alarm that you are having a problem with
and what difficulty you are having, and what Previous Version of ZA and Norton, McAfee or other Security programs that you have installed,
there are several very knowledgeable Volunteer Participants willing to help you try solving your problem with Zone Alarm..

and the download stops at 200-300MB and tried to download it several times with the same result.

But also, I do want to take advantage of advanced download managers that allow you to download files a lot faster in chunks from multiple sites.

I have a licensed Zonealarm Pro, here you can see the versions:
ZoneAlarm Pro version:9.1.008.000
TrueVector version:9.1.008.000
Driver version:9.1.008.000

My computer is a Windows XP Pro sp3 with Firefox v. 3.5.4

My virus defense program is a licensed ESET Nod32 v4.0
(I really appreciated that the latest update of zonealarm pro left out spyware defense, because Nod32 does check for virus and spyware. The only thing I don't like about the latest version of ZA is this File Download feature that cannot be disabled.)

I just downloaded Firedownload v1.1.7 Firefox Addon, and installed it, it doesn't even try to launch when I click on a file to download because Zonealarm file download kicks in.

How can I uninstall/disable "ZA file download" permanently?

If I have to edit anything in the registry, that's OK.

There is no obvious clear item in the zonealarm application regarding zonealarm file download, at least I couldn't found any.

__________________
__________________________________________________ _______One important tip: You can try this: just prior to new downloading attempt, on your current/ old ZoneAlarm firewall > Overview> Preferences > General -> Uncheck the box for> 'Load ZoneAlarm at startup' > click once, wait - it may take a few
seconds for it to register, but it will clear the boxPlease restart/ reboot. Then use the ZA Removal Tool.

Re: Download Problems

Thank you for your detailed description of how to solve my problem.

I think it would be a good idea to have a button "enable/disable download monitoring" in ZA, so in cases like mine (needing to download a gigabyte or larger file) I could just simply disable it instead of uninstalling and reinstalling ZA.

Re: Download Problems

Originally Posted by Geza

Thank you for your detailed description of how to solve my problem.

I think it would be a good idea to have a button "enable/disable download monitoring" in ZA, so in cases like mine (needing to download a gigabyte or larger file) I could just simply disable it instead of uninstalling and reinstalling ZA.

Thanks again,

Geza

The next release will address this issue.It's being tested in the Beta right now.

The ability to disable Advanced Download Protection from the Browser Security Toolbar has been added.

Re: Remove DownLoadManager/ Security Toolbar

Windows Add/ Remove programs and look for 'ZA Toolbar' and delete this entry only. Try this method first before attempting a 'full ZA un-install and re-install' as described above. If you can not find the toolbar, you may need to perform a 'full ZA un-install and re-install with un-checked toolbar option.'

> http://forums.zonelabs.com/showthread.php?t=72326
__________________________________________________ _________
Users with ZA Extreme/ ZAX or a stand-alone ForceField - it is very easy to 'temporarily' shut-off "browser security" or 'virtualization' or disable other minor feature/ module options.

Re: Download Problems

Originally Posted by GeorgeV

It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, without All the Details, without the ability to sit in front of your Computer monitor and see what's going on..

If you would Describe your Computer Setup/Windows OS Version and Version of Zone Alarm that you are having a problem with

I have tried running ZoneAlarm v 100-250-000, and it intercepts all downloads. It will not let my Reget Download Manager run.

and what difficulty you are having, and what Previous Version of ZA and Norton, McAfee or other Security programs that you have installed,
there are several very knowledgeable Volunteer Participants willing to help you try solving your problem with Zone Alarm..

The previous version co-existed very nicely with my download manager and did not interfere.