Systems Administrator III

A global retail company in Framingham, MA is seeking a Systems Administrator III to join their team. In this contract-to-hire role, you will support the organization’ s procure to pay tool (Coupa). You will ensure the system is fully operational with limited system issues. The System Administrator III will also perform configurations and testing of the system, as well as ensuring all test plans are completed and updated as needed. Apply today!

Responsibilities for the Systems Administrator III:

Answer and respond to end-user phone calls, emails and chats for system support issues

Resolve, escalate and track customer service tickets through to resolution

Follow-up with the customer on the status of, or resolution of their service ticket

Create/distribute daily reports/weekly reports

Perform system testing

Host training and knowledge sessions with business units

Work with Finance to ensure the system meets all requirements and updates are performed regularly

Train stakeholders on the Procurement processes

Coordinate punch out and catalog updates

Support Procurement requirements through engagement and configuration opportunities

An understanding of procurement processes and strategic sourcing preferred

Must be eligible to work in the U.S. without sponsorship

Contract Employee Benefits:

Health and Dental

Contract employees are eligible for subsidized health and dental insurance coverage upon completion of 120 hours on assignment within four (4) consecutive weeks working a minimum of thirty (30) hours per week.

Paid Sick Leave

Contract employees who are employed to work in the Commonwealth of MA may accrue and use up to forty (40) hours of paid sick leave per calendar year in increments of no less than one (1) hour.

401(k) Plan

Regularly recruited contract employees, who are U.S. citizens aged twenty-one (21) or older, are eligible to contribute to KNF&T’ s retirement savings plan with Fidelity Investments.

Short Term Disability

Contract employees are eligible for subsidized short term disability, covering up to 12 weeks of a disability including maternity leave.

Free Training

KNF&T uses a state of the art e-Learning software training system. We encourage all our contractors to take advantage of this training, which is available 24 hours a day, 7 days a week.