Except... my BIS email setup. I have tried logging from BB device to create email. Setup use email wizard, select "I want to create or add an email address" I get error - We apologize there was an error trying to access the service.

I have also tried logging into my T-Mobile account and click on web link: setup blackberry internet email; to create (username@tmo.blackberry.net) everytime I click on the link to create blackberry email within from my T-Mobile account it gives me an error: We apologize, there was an error trying to access the service.

I have called T-Mobile numerous times and the lame excuse they use is: this device is not supported. I told them T-Mobile uses Blackberry flip phone 8220 with uses the same operating system 4.6, BB Javalin, and BB 8900 use same service books. When I call Blackberry technical support.. they pass on the buck to T-Mobile.

Is anyone out there using BB Bold with T-Mobile service with BES/BIS and both their corporate and personal internet email: works on the BB Bold. Any insights, thoughts, suggestions and help will be highly appreciated.

The problem is you are under BES too, so in my opinion, you need first setup the BIS and after proceed with the BES.

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Re: Blackberry Bold and Tmobile Service

Check waht JSanders post first, wait a couple hours and check again, if not you have my option, but check in a couple hours, is perfect if you don't need to reload the software in your phone.

Great JSanders, i don't read nothing about the delay on Tmobile, thanks to you.

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Re: Blackberry Bold and Tmobile Service

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Re: Blackberry Bold and Tmobile Service

Thank you JSanders and Urumilton for helping. The case is now resolved.

This is what I did. I took a working T-Mobile 8220 from my friend, inserted my sim card, Logged onto T-Mobile and changed the PIN and IMEI numbers. Setup Blackberry Internet email. Then, switched back the SIM card to my phone Blackberry Bold logged on to Tmo account and changed PIN and IMEI numbers. Now everything including blackberry internet email and BES enterprise email works fine.

Re: Blackberry Bold and Tmobile Service

Thank you JSanders and Urumilton for helping. The case is now resolved.

This is what I did. I took a working T-Mobile 8220 from my friend, inserted my sim card, Logged onto T-Mobile and changed the PIN and IMEI numbers. Setup Blackberry Internet email. Then, switched back the SIM card to my phone Blackberry Bold logged on to Tmo account and changed PIN and IMEI numbers. Now everything including blackberry internet email and BES enterprise email works fine.

There really is not reason to get one of those @carrier.blackberry.net address. They are not viewable on any webmail sites and are prone to collect spam, with no spam filtering options available. I advise users not to use it.

Why though, do some? Because they can. Some users employ those addresses to forward mail to from a POP account as those addresses do get instant push by the RIM servers.