Customer Reviews

Reviews from Cookeville, Bowling Green & Nashville Customers

Pool & Spa Depot takes pride in providing superior customer service in all we do, whether we’re designing and constructing a custom pool and spa, renovating or remodeling an existing pool and spa, or providing regular maintenance and repair services. We value our customers and appreciate hearing from you. Please take a few minutes to read through our customer reviews to see what some of our clients have had to say about their experience with Pool & Spa Depot.

“Our pool consistently looks wonderful thanks to the Bowling Green Pool and Spa Depot. Felicia and all of the staff are very knowledgeable, helpful, and friendly!”

Cyndi M.

“Customer service is great looking for above ground pool prices are much lower than others”

Renee H.

“Love pool and spa Depot the girls are great . They test my water every week and let me know what I need to add . My pool hasn't looked this good in a long time.”

Matt C.

“Great local Co! Excellent with chemical solutions for your pool or hot tub.”

Tasha H.

“I had an in ground pool installed in 2012. I have used Pool and Spa Depot Cool Springs location for pool supplies and service ever since. They are awesome and alot of fun. There is much to learn when you first get a pool and they are super patient and informative. Our pool is beautiful and we enjoy it so much.”

Donna H.

“At the Clarksville location Michelle is awesome. Any time I have had an issue Michelle was the one that has went above and beyond for my family, from getting the water tested every week and explaining exactly what we needed to do to fix it. She is great I recommend if you go in there ask for Michelle.”

Cyndi W.

“Use the Bowling Green location all pool season for all our pool supplies. Had an above ground pool for over 10 years, then the last 3 years an in ground. Staff is super friendly and outgoing always willing to help. Selection of supplies, patio furniture, and outdoor items is great!”

Jennifer W.

“Love this place got a few great items over the years from here. Friendly staff.”

David Loftis

“I’ve had the pleasure of working with this company this year & it has been a pleasure.”

Lisa Lemons

“Love pool and spa depot!! They are great!!”

Greg Mayeur

“When my parents needed assistance with their water feature, the people at Pool & Spa Depot were not only helpful, but they were friendly and respectful. My parents are senior citizens, and this kind of treatment doesn’t happen everywhere.”

Nancy Landis

“Always had great service at Pool& Spa Depot! They’ve always answered my pool questions & been there to help fix my pool issues”

Amy

“Cool people, easy to work with, great customer service”

Chris Thomas

“You all have great customer service and awesome merchandise!!”

Vanessa Carpenter

“Love everything y’all have”

Nelson

“Pool and Spa Depot has all your outdoor accessories from summer through fall!!! Check them out for great deals! They always have great prices on clearance items!”

Daphane Hatcher

“I have been extremely pleased with the outdoor living furniture we purchased this summer it’s absolutely beautiful and oh so comfortable too! Customer service was fantastic as well especially delivery and set up.”

Amy Neighbors

“Love this store !!”

Teresa Price

“Very nice place for all your pool and hot tub needs! Informative staff as well as website.”

Amanda

“They have awesome summer time essentials and a great staff”

Leucinda Cox

“Nice place to get all your pool needs”

Bobby Worsham

“This is family-run type business with focus on service and customer satisfaction.”

Mike Fouts

“Awesome”

Kimberly Eakles

“Wonderful customer service!!!”

Nichole Higgins

“A great 5 star company!”

Sheila Price

“I love the Bowling Green store. It’s so nice to go in and have the staff call me by my name! They are always very knowledgeable about what I need to do for my pool, and write it down in detail. This is the only pool store I will use in 100 miles of me! Thank you to the GREAT staff!”

Tonya Kirby

“Always friendly staff”

Melissa Pinkham

“Great place friendly workers”

Janice

“Awesome store with great customer service!”

Frances Keyes

“I have had the opportunity to see the work of Pool and Spa Depot. In this case in my friends house. The have an underground pool and fire pit area that Pool and Spa Depot done for them. Is gorgeous and very relaxing. Can’t wait to have my own pool and my fire pit from them. Saving money to make this dream come true”

Belinda Rodriguez

“Just great”

Jeff Young

“I’ve spent a ton of time in the BG store this summer after making our pool purchase. I love the environment that I walk into each and every time. Random members of the staff know me by name. Yesterday I was in the store to pickup a air pillow for closing and was stuck waiting over an hour for the guys to finish bringing in a monster swim spa. Typically this would seem like a bad experience but I genuinely enjoyed being there watching the teamwork and professionalism that it took to maneuver such a monstrosity into the store. I don’t think I have much need to return to the store over the winter but I look forward to opening my pool back up and visiting the local pool and spa depot for all of my needs.”

Wesley Keown

“Love you guys!!!”

Vlad Krasojevic

“BEST Pool Dealer ever! Great prices & Excellent Service!”

Deanna Miller

“Best place for all your pool and spa needs”

Mindy Brown

“Great business to get all your outdoor entertaining needs”

Kyle Rivers

“Great local store for pool and patio related products.”

Todd Ratermann

“We got outdoor furniture from them and had a excellent experience great customer service would highly recommend anyone to go to them!”

Taranbj Adams

“Your people are so nice.”

Lisa Adkins

“The Clarksville store has been great since their opening 2015!”

Robin Henderson

“I love Pool and Spa Depot, they have always gone above and beyond to assist me with my needs every time I visit their store!”

Hope Bennett

“I love how helpful the workers are every time I go in to get pool supplies or pull days they’re always there to help me and they’re very patient and they always explain how I should do each of the steps and procedures I just love them all and they’re the ones that pull from there just amazing and they’ve been helping me figure out how to close my swimming pool everyone should give them a try when it comes to your pool names”

Arminda hodge

“We have really enjoyed the pool”

Richard Rasnic

“Wonderful!”

Angie Hill

“I love Pool and Spa Depot, they have always gone above and beyond to assist me with my needs every time I visit their store!”

Hope Bennett

“Always has everything I need.”

Katherine Jones

“EXCELLENT customer service! Highly recommend!”

Tara Adams

“This place has such cool stuff!”

Melissa Truitt

“Good place”

Debbi Geery

“Does’t get any more friendly, competent, or better than these guys!”

Stephanie Macdonald

“Always friendly and willing to solve our pool issues.”

Rebecca Griskey

“Always helpful keeping our pool clear and looking great!”

Beth Kalbfell

“Friendly and helpful staff! Nice and clean environment. Would recommend to a friend”

Brandy Karabin

“Always friendly and very helpful. We won’t shop anywhere else”

Theresa

“We are some what new owners of a 30’ vineyard. (Aug 2015) Actually this was first year to open it. Pool and Spa in Clarksville have been very helpful with answering all our questions and problems. Which really weren’t problems I just thought they were. They put our minds at ease.”

Felicia Face

“Just got a pool there....the people are friendly and help you with whatever you need.”

Kellie Campbell

“Wonderful customer service They stand behind their products 100%”

Shelly Wingate

“Always there to help with your pool needs ! Pool & Spa Depot has been our go to pool supply store for 10 years!”

Amy

“Love this place!”

Ashley Looper

“Super friendly staff and vary informative”

Tabitha angus

“Love your store (depot). I love those big round lounge chairs. Had hip surgery and would love to get one.”

Denise Fryfogle

“We love pool and spa depot for all our pool supplies and expertise. Every yr they help us make our pool crystal clear!!!”

Terra Quick

“Staff is so helpful kind and knowledgeable about water samples and pool equipment. Tom has the best customer service skills”

Cristy kirwin

“Love Pool & Spa Depot.. Only place to go for all your outdoor needs! ❤”