Delivery and returns

Home delivery

FREE UK Home delivery for most furniture orders.

We’ll contact you to arrange a delivery date.

If you’ve ordered 2 or more pieces of furniture products, we will aim for one delivery to your address – this is to minimise inconvenience and disruption to yourself and to help the environment with our Plan A commitment. Your estimated delivery timescale will be shown on the checkout page, before you pay.

Getting rid of your old bed or sofa? Add our furniture removal service when you checkout and we’ll take your old one away for you when we deliver your new one.

We can’t deliver furniture to the Orkney Islands, internationally or to our stores for collection.

We offer different delivery services for different pieces of furniture. Some items are delivered flat packed. These flat packed pieces will either need to be assembled by you or by our delivery team depending on the item. You can check this before you order under the ‘Item details’.

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Reviews

Rated 4 out of 5 by Sammypilot Chest of Drawers
Ordered on a Friday and delivery arrangments put in hand on Saturday. Delivery made the following Friday. Delvery staff were exceptional. Careful handling of the goods, mat laid down to ensure they didn't walk any dirt into the house and wore covers over their shoes at all times. Chest was undamged and good value for the money.
03 December 2016

Rated 2 out of 5 by scarlet23 3 drawer chest + 3 drawer bedside chest
This furniture looks beautiful but it is not the quality I expected from M+S, drawers are quite flimsy, one of my 3 drawer bedside chest was damaged but in all fairness the delivery men were straight on the phone ordering me a new replacement and I was able to keep the damaged one until my new one arrives
My 3 drawer chests look fine but they are not white as stated,(It does say soft white so that may be my mistake) its ivory, but as I said it looks beautiful but I'm not expecting it to last for years, it's not the usual M+S quality.
I'd recommend the style but not the quality.
06 September 2016

Rated 2 out of 5 by Loopysue Bedroom
Returned as damaged furniture
07 July 2016