Privacy

We are committed to protecting your privacy. We will only use the information
that we collect about you lawfully (in accordance with the Data Protection Act
1998). We are voluntarily registered as Data Controllers in the Information Commissioner's public register. Our Registration Number is Z9733716. You can visit this register on https://ico.org.uk/esdwebpages/search

We collect information about you for a variety of reasons.

so we can process your order

so we can notify you about the shipping status

so we can inform you about important product maintenance dates

so we can notify you if your order does not successfully complete

so we can send you our regular newsletter (only if you chose to subscribe)

so we learn from your purchase journey to improve our service to you (How did you find us?)

The type of information we will collect about you includes:

your name

your delivery and invoice address

special delivery instructions

your phone number

your IP address

your order details

your payment history (no card details are kept, unless you specifically ask us to do so. In this case the details will be protected in a safe)

your email address

How did you find us? (Optional)

Details of the referring website

Shipping status information

We do not sell or pass your details to any third party.
We will only email you to communicate with you about your order status or product status (eg order confirmation and invoice, shipping status, in case your order does not complete successfully, if your product needs servicing or if you have specifically requested regular reminders).
If you have registered on our mailing list you can unsubscribe at any time.

We will never collect sensitive information about you without your explicit consent.

You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with
the law.

Tracking of customer visits:
Safelincs analyses customer journeys in an anonymous form using Google Analytics and Google Remarketing. The data gained cannot be traced back to individual visitors.

If you have any questions/comments about privacy, please get in touch!