1 User Reviews of Queen of the Mississippi Cruise Ship

Although this boat is relatively new, the quality for the price
just isn't there. We took the cruise from Memphis to New Orleans,
enjoying the ports but not the service or the mediocre food aboard
the boat.

Apparently, the boat is used as a "training ground" for young
people to learn service jobs for the hospitality industry. This
cruise was quite expensive--not the time or the place to train
personnel.

Food served was not regional overall and was often lackluster,
without any special quality. Some so-called regional specialties
were simply tasteless. For menu choices, we did not always get what
we ordered. When served, the orders took so long, the food wasn't
always even warm, which left it unappetizing at best. There were a
few experienced quality servers, but their tables were in high
demand, leaving other diners to cope with painfully slow and
disorganized service.

I have never been to any restaurant where the order was
changed--without notifying the customer of the change. Instead, the
food was served with substitute items, such as salmon instead of
lobster on a special type of eggs benedict. If I returned it to the
kitchen, I would have

to wait an additional lengthy time period to get it back. And it
may be incorrect yet again.

Other passengers apparently accepted this incompetence, but our
standards are higher, especially considering the very high cost of
this trip. Cabin service was another problem, with frequent failure
to replace soiled towels and washcloths, even though placed on the
floor, as instructed. I found the linen closet myself and
occasionally replaced my own laundry supplies. Overall, I would not
cruise with this line again. Value for your money does not exist on
this boat.