Frequently Asked Questions for Sheer White!

What causes teeth to stain?

Staining of the teeth can be caused by many different sources. Some medications are known to have a side-effect of tooth staining. Foods and beverages such as coffee, wine, tea, berries and etc are known to contribute. Genetics, fillings, and trauma may all cause discoloration. Stains can be on the surface or internal. Many over-the-counter teeth whitening products only address surface stains. It is always best to consult a dentist when choosing a teeth whitening product.

How can teeth be made white again?

There are a lot of different whitening products out there. There are toothpaste and rinses that may provide some effect on surface staining. The products that have the most effect have either hydrogen or carbamide peroxide as an active ingredient. Sheer White! Take-Home includes carbamide peroxide while Sheer White! In-Office contains 20% hydrogen peroxide.

CAO Group made the decision to put carbamide peroxide in the Take-Home strips for a number of reasons. One is because of stability. Carbamide peroxide has a stabilizing agent within it that makes it more stable and therefore more predictable in the whitening it can deliver. Secondly, carbamide peroxide reduces the possibility of patients experiencing sensitivity. The peroxide enters the porous teeth and moves freely throughout the enamel and dentin. It then breaks down the long chain particles that cause discoloration.

How long will results last?

For the best whitening results, use Sheer White! Take-Home in conjunction with Sheer White! In-Office. Periodic touch-ups may be necessary depending on patient preference. Many variables affect the duration of any whitening product including diet, medications, and genetics. Some patients will choose to whiten every 6-12 months. We recommend a minimum wait time of 7-10 days in between Sheer White (five 2hr treatment) courses.

Will Sheer White cause sensitivity?

Sheer White! utilizes Sheer Film technology which holds the whitening ingredients up against the teeth instead of traveling into the sulcus to sensitive nerve endings. The Carbamide peroxide strips are slower releasing than hydrogen peroxide. The gentler whitening process lowers the possibility of sensitivity. With the In-Office strips, our low 20% hydrogen peroxide solution reduces the potential sensitivity while creating amazing whitening results. Together these two components result in very low rates of sensitivity in patients.

Why is Sheer White only available through a dentist?

Teeth whitening products are both effective and safe to use. Results are best with regular professional cleaning, consultation, and monitoring during the treatment process. All CAO Group branded whitening products are only dispensed through Dental Professionals to ensure patients' dental health.

I see SheerWhite! for sale online - can't I just buy it there?

At CAO Group, Inc. (CAO) we sell our SheerWhite! products exclusively through licensed dentists, and can only guarantee the safety and performance of our SheerWhite! products when purchased through a licensed dentist. SheerWhite! products sold through any retailer other than a licensed dentist can be counterfeit, or old, expired products that may not be safe or effective. Accordingly, if you purchase any of our SheerWhite! products from an unauthorized online retailer, such as through Amazon.com, we CANNOT guarantee that the products are authentic SheerWhite! products that are safe, effective, and within our quality standards.

I don't see my question.

Our Customer Care team is happy to answer any questions you may have. Please call us toll-free (877) 236-4408.