Privacy Policy

Ionomr is committed to safeguarding your privacy. Contact us if you have any questions regarding the use of your Personal Data and we will gladly assist you. By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Definitions

Personal Data – any information relating to an identified or identifiable natural person.Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.Data subject – a natural person whose Personal Data is being Processed.We/us – Ionomr Innovations Inc.

Data Protection Principles

We are legally bound to follow the following data protection principles:

Data we gather

When any of our three forms are completed and submitted we collect basic info such as – name, email, phone number and organization in order to respond with accuracy to your request. We save the information you provide us with in order for you to receive specialized information about our products.

Additional Information – Get More Info, and Information Downloads

This includes additional information fields seen on the ‘Get More Info’ or ‘Information Download’ forms. Additional information processed would be phone number, address, city, country, job position, product interest, description of application and if Ionomr products will be used in your company or another.

This includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if there is any) etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.

How we use your Personal Data

We use your Personal Data in order to:

Provide our service to you. We are able to better understand client needs and how to better assist with our solutions available to you.

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

to identify you;

to provide you a service or to send you product information

to communicate either for sales or invoicing;

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

to send you personalized offers* or add you to an emailing list;

to administer and analyse our client base (product interest and history) in order to improve the quality, variety, and availability of products/ services offered/provided;

With your consent we Process your Personal Data for the following purposes:

to send you newsletters and product information;

We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

the link between purposes, context and nature of Personal Data is suitable for further Processing;

the further Processing would not harm your interests and

there would be appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

Who else can access your Personal Data

We do not share your Personal Data with anyone outside of Ionomr Innovations Inc. unless required by law or authorities.

How we secure your data

We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks. Information is stored in our secure server system, which is monitored by verifiable security software

Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyze customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.

Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalized features possible. For example, they might remember your name and e-mail in download forms so you don’t have to re-enter this information next time when downloading.

Analytics cookies – these cookies are used to track the use and performance of our website and services

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.
Last modification was made November 2018.