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Create or edit CI remediation

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Create or edit CI remediation

Create a CI remediation rule that lets users manually apply an Orchestration workflow for resolving
issues with specific CIs associated with alerts. Define these CIs in the CI filter
conditions of the rule.

Before you begin

Create the workflow to remediate CIs. In the workflow settings, select
Remediation Task [em_remediation_task] in the
Table field.

Then submit the workflow definition, and add
the following conditions to the workflow properties:

[Run Remediation][is][true]

[Workflow][is][<name of the new workflow that you just
created>]

For example, if the name of the workflow is
CI remediation, add this condition:

[Workflow][is][CI
remediation]

After you finish configuring the workflow, make sure that you publish
it. For more details, see Create a workflow.

Role required: evt_mgmt_admin

About this task

A CI remediation rule associates a set of CIs that might experience problems with a
remediation workflow. The remediation workflow can either resolve the underlying problem
or help troubleshoot the problem that generated the alert. For example, you can
proactively configure a workflow with the appropriate response actions for predictable
alerts. For more details, see the Event Management Remediation short video.

Procedure

Navigate to Event Management > Rules > CI Remediations.

Click New, or select a CI remediation to edit.

Fill in the fields, and click Submit or
Update.

Table 1. CI remediation form

Control

Description

CI filter

Conditions to match the CIs that you want to apply this
remediation to.

Orchestration workflow

The remediation workflow to apply to CIs that match the
filter conditions.

Result

In service maps that are opened from the Event Management dashboard, this
remediation can be applied to any CIs that match the filter conditions. For more
information, see Apply CI remediation.