Growth Opportunities in the Hosted/Cloud Contact Center Market - Research and Markets

New analysis finds that the market for cloud contact centers continues
to increase.

The acceleration of omnichannel and digital transformation, coupled with
the C-suite demands for stronger and swifter growth, is driving future
technology acquisitions.

Clear articulation of visionary perspectives on the digital
transformation of business, and the necessity for cross-organizational
support for initiatives will be necessary to drive demand with strategic
audiences (CXOs, line-of-business leaders, IT leaders, and SMB leaders).