Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

Play a key support role as the team strives towards transforming risk management, moving from the traditional role of building & monitoring risk metrics to a more data-driven risk decision-making process

Be accountable for the successful delivery of data analytics projects that enable the transformation of T&O Risk Management in using data and analytics for risk management

Play an enabler role in helping key T&O stakeholders consume analytics, via distilling complex risk issues into simple and easy-to-understand key messages using data visualisation to enhance understanding of risk themes and trends

Identification and establishment of key decision support tools (including approaches, methodologies) to enable T&O stakeholders to make risk decisions, or take risk mitigation or reduction actions under uncertainty using data

Drive and manage strategic Group T&O risk analytics projects, via:

Clear identification & definition of the â€job to be doneâ€™

Co-ordination with key stakeholders and technology teams for the successful roll-out of key risk analytics solutions in Group T&O

Key success measures include:

Ability to derive new risk insights from various data sources that leads to the overall improvement in control environment (e.g. error reduction)