Carol Stream, Oswego, Plainfield auto repair

I came in for a simple oil change. During the maintenance work, they saw that my sway bar was loose and offered to replace it. I thought they had just replaced it back in 2016 when I had a timing belt replaced. After checking my car's history, they agreed it had been replaced and was still under warranty. They honored their 3 yr warranty and put a new sway bar on during this visit.

Angie H.

6/19/2017

5

Kind, friendly, and fair.

Angelia Flodeen

6/19/2017

5

Today my battery was completely dead at BankersLife across the street from the shop 3hrs from home. The service tech took a battery pack to my car charged my battery enough so I could to the shop then completely charged my battery and tested my alternator and charged me NOTHING. Thank you so much for saving the day! What great people and service. Highly recommend Bartel's. Good honest people.

Thank you for the glowing review, Angelia! We are pleased to hear you were happy with our customer service. We understand that car troubles can really damper your day and anything we can do to ease the situation is always our priority! We hope to assist you with your vehicle's needs again in the future!

- Carol Stream Location

Tim P.

6/19/2017

5

I had my vehicle's brakes serviced. They priced matched. I feel the gentleman behind the counter were very friendly and did everything they could to earn my business and trust. Their shop is very clean and organized. My repairs were done right the first time. They didn't try to sell or pressure me into getting any other repairs done(non safety). I really had a great experience. I noticed the short time I was there, no job was to small, they we happy to accommodate the customer request. I definitely recommend them!!

Thank you for the encouraging review, Tim! We are thrilled to hear you were pleased with your…Thank you for the encouraging review, Tim! We are thrilled to hear you were pleased with your experience and we truly appreciate you taking the time to share it with us! Thanks again for your business and we hope to be of assistance with any of your auto repair needs in the future!

- Plainfield Location

Grace S.

6/17/2017

5

They back their warranty I came in for a simple oil change. During the maintenance work, they saw that my sway bar was loose and offered to replace it. I thought they had just replaced it back in 2016 when I had a timing belt replaced. After checking my car's history, they agreed it had been replaced and was still under warranty. They honored their 3 yr warranty and put a new sway bar on during this visit.

Angelia F.

6/15/2017

5

Today my battery was completely dead at BankersLife across the street from the shop 3hrs from home. The service tech took a battery pack to my car charged my battery enough so I could to the shop then completely charged my battery and tested my alternator and charged me NOTHING. Thank you so much for saving the day! What great people and service. Highly recommend Bartel's. Good honest people.

Kathryn Brand

6/15/2017

5

Efficient, helped me right away, got me out in time for work.

Thank you for the 5 star review, Kathryn! We greatly appreciate you taking the time to provide us with this feedback! We hope to see you again for any of your automotive needs!

- Plainfield Location

Dick P.

6/9/2017

5

Good job - just a simple oil change They took me in even though I called that morning. All done to my satisfaction.

Larry M.

6/9/2017

4

Good service but very slow Had to wait over an hour and twenty minutes for an oil change with an appointment

Mike S.

6/8/2017

4

Always Good Service I bring all my cars there, including my brand new vehicles. Always fair, always honest, always patient when reviewing a repair. Highly recommended.