Frequently Asked Questions

What is the difference between an annual service inspection and a Maintenance Plan?An annual service inspection is the recommended service that is performed on a vehicle every 12 months or 12,500 miles, whichever occurs first. Maintenance Plans are agreements for multiple annual service inspections paid in advance.

Can anyone purchase a Maintenance Plan?Owners (excluding 3rd party dealers and vehicles purchased from a 3rd party dealer) with Model S or Model X subject to the New Vehicle Limited Warranty or Used Vehicle Limited Warranty which are still within the eligible purchase period, are eligible to purchase a Maintenance Plan.

What is the eligible purchase period for Maintenance Plans?Maintenance Plans must be purchased within 12 months or 12,500 miles (whichever occurs first) after the original delivery date of a new or used vehicle by Tesla, giving you up until the first annual service inspection to purchase. You are not required to purchase a Tesla Maintenance Plan and are able to pay for your individual annual service inspections upon each scheduled service. Tesla Maintenance Plans are simply prepaying at a discounted rate for your annual service inspections. See the Tesla Maintenance Plan Terms and Conditions for further details.

Can I transfer my Tesla Maintenance Plan to the new owner if I sell my Tesla vehicle?Yes. You can transfer the unused portion of your Tesla Maintenance Plan with the sale of your vehicle. The plan will transfer to the new owner when the vehicle ownership transfer is processed through Tesla. Please refer to the Maintenance Plan Terms and Conditions for more information.

Can I transfer my Tesla Maintenance Plan to another Tesla vehicle?No, you cannot transfer the unused portion of your Tesla Maintenance Plan to another Tesla vehicle. Please refer to the Maintenance Plan Terms and Conditions for more information.

Can Tesla Maintenance Plans be added to the cost of the vehicle when financing Model S or Model X?Tesla Maintenance Plans cannot be added to the total cost of your Model S or Model X, whether you are financing or not. These plans can only be purchased separately.

Can I cancel my Tesla Maintenance Plan? Can I upgrade or downgrade my Tesla Maintenance Plan?Yes. You can request to cancel your Maintenance Plan at any time and receive a refund for the remaining unused annual service inspection intervals, excluding any forfeited inspection intervals. Please refer to the Maintenance Plan Terms and Conditions for your Tesla for more information.You cannot downgrade or upgrade your Tesla Maintenance Plan once you have purchased.