How to know the difference between legal & illegal Tour Operators?
There are two levels of licensing: ‘Domestic’ and ’International’:

++ Domestic Tour Operators:
A Domestic tour operator in Vietnam are not legally liable to compensate clients should anything go wrong with a tour.
According to Vietnamese law, a Domestic License only allows a tour operator to trade and offer tours to people who are already in Vietnam either as residents or visitors. It cannot offer tours to people in other countries, nor operate tours in any country other than Vietnam.

++ International Tour Operators:An International tour operator in Vietnam are legally bound to compensate clients if the company fails to fulfill its obligations. All the legal documents on the company such as the certificate of business registration, the certificate of tax registration, the full-time employee list, the full-time licensed tour guide list and the entire business plan, those documents must apply to the Vietnam National Administration Of Tourism in order to check the company legal status ,also to meet strict quality standards.
An important factor in obtaining an international license is a requirement to set up a secure account at a state bank and deposit a substantial cash bond to be used solely for the purposes of compensation. The Vietnam National Administration Of Tourism is a compulsory signatory, so no withdrawals can take place without VNAT’s official permission.

If you wish to contact direct to us for a further information we shall be very happy to support you at (084) .24.3928 9776, hotline (084) 91 33 23 977 or just fax to (084).24.3928 9778 Hanoi Office working Hours :8.30 A.M– 5.30 P.M From Monday– Saturday