“People only want follow those who can see beyond today’s problems and visualize a brighter tomorrow - Leaders have to paint a compelling picture of the future for people to want to align with the vision, people commit to causes, not plans, Vicky Ngo-roberti.

Our "Empowering Choice" Program Builds ResilienceThis insightful program inspires new workplace perspectives to unleash choices in how we deal with change. Many workplaces struggle with implementing change correctly - impacting on their bottom line, staff morale and customer experience. Research repeatedly tells us attempts to change often fail due to poor planning and most of all - poor change management.

Our company provides both consultancy and facilitation to help organisation and workplace change programs. Be the change or be changed. Call us to find out more.

Once upon a time there was workplace with a Cinderella and Prince Charming and another kingdom with Snow White, the Seven Dwarfs and an Evil Witch. The story goes on. All sound familiar? How many workplaces tell Fairy Tale Stories each day? We help organisations, teams, boards and business uncover the truth, deal with uncertainty and focus people on the real story. The best way to deal with change, is tell the real story, not the made up one. Tell it with real characters, facilitate character dialogue, people love to see themselves in the story. If you don’t they make up another version of it with more drama, more villains, more plots and more twists. Facilitating tough talks and challenging conversations is what we do best. Where not the knight in shining armor…however we do get the real story out so everyone can get back to business.

We are helping give some life to those who are losing theirs. We are supporting Karuna Hospice,Brisbane, Qld . Come or donate money generously if you can. Palliative care is not cheap and neither is life.

Help those carers and volunteers and care for those people dying young and old, mothers and fathers, sons and daughters, wives and husbands.

Death comes to all of us, the one thing for certain is we don't know when.

This NFP organisation depends on gov't funding, community kindness to provide a world class hospice service.

Be kind to your community! We need it.

Art and Craft Market Day August 2, 2014. Visit Karunaand help them if you can.

The following information is sourced from the PROSCI Best Practices in Change Management – 2014 Edition As facilitators we are called in to resolve and help transform group dynamics when they’re at the pointy end of change or project management. It’s a crisis, going to be a crisis, it’s a program rescue, or low morale, another restructure, realignment or a service autopsy.

Intention: do no harm and deal with it, life and business has no guarantees and no permanence;

Lead with questions, not answers to gain understanding (not manipulation);

Engage in dialogue and debate, not coercion, collusion, or control;

Conduct pre and post autopsies, without blame, no finger-pointing, instead lend a hand;

Build in red-flag mechanisms into meetings, conferences, workshops to monitor escalate the issues;

Choose the right attitude: What you bring and focus on is where you go, mind your attitude, never give up in resolving the truthful facts in the interest of business or group goals;

It’s an iterative process, there is "no silver bullet;"

Test and evaluate facilitation methods and models that work;

Confronting brutal facts is always context driven and individualised; if you think you already know the answer to process the outcome you have just broken facilitation boundaries; always question and re-question;

Beware of using the same old text book frameworks and models, they don’t always hold up. Keep aware. Innovate.

Our Professional Facilitators know the power is in the context, people and the process.

Got a brutal facts discussion that has to happen?Need a hand? What’s the cost of not getting a professional in?Let us help you do it. Aprofessional facilitator shows you the skills in action, giving you the confidence to do it yourself.

Think about all the processes in your workplace or business that don't add value.

How did they get there and why? Who designed them? Who did they design them for?

Sound familiar? Sure it does.

The critical starting point for any organisation is value. This can only be defined by the ultimate customer or end user. In any process there are value-adding and non-value-adding activities.

The customer is only interested in value-adding activities which meet their expectations.

Successfully facilitating business process improvement, process mapping and implementing Lean Six Sigma initiatives are a fine art and an advanced practitioner skill. Imagine having more confidence and skills to run meetings, design and facilitate new projects, bring about successful improvement programs, organisational change and manage cross boundary initiatives with limited resistance and rework.

It's possible with Professional Facilitators Australia.

We are sharing our knowledge, insights, skills from June to September. Register your interest now for the Executive Business Improvement Facilitation Program.

4 Facilitation Questions to help you Improve the Value Curve in your organisation.

Create: Which factors should be created that the industry has never offered?

Raise: Which factors should be raised well above the the industry’s standard?

Reduce:Which factors should be reduced well below the industry’s standard?

Eliminate:Which of the factors that the industry takes for granted should be eliminated?

Our facilitation difference is we help groups "be dynamic, be relevant, be focused"

Strategic Planning and Implementation Facilitator, Matt Cartwright helps small, medium and large businesses make the most from their limited resources, their business opportunities & make the best of their customer and staff experiences. Many strategic initiatives and business improvements fail or fall below expectations due to inadequate design and delivery. On analysis, alignment, implementation and re-evaluation are poorly managed. One of the major failures is process execution, energy and evaluation.

The Below conversation has always stuck with me. CFO asks his CEO, “What happens if we invest in developing our people and then they leave the company?” CEO answers, “What happens if we don’t, and they stay?”

Staff development is more than a good idea. When facilitated successfully it gives your team the ability to change their approach, improve business outcomes and client relationships.It's like a holiday away. It easier to stay at home and save the money. Or, spend a little on doing something different. Sometimes you don’t think you need to get away. My experience is when you do get back you experience clarity of focus and decision making and fresh perspective.

Who is holding your people development back in your organisation? Who has locked up the investment funds?Start Your Business CaseWhen pitching for coaching, facilitation, stakeholder engagement development programs to your decision makers, make sure you outline the expected benefits realisation, the measurable benefits to the organisation, the benefits to the customer, and the benefits to you. Always look for levering and multiplying benefits.

It also useful to outline the dis-benefits of not getting in the experts to pass on their skills, experience and knowledge.All the best.