1. When a quiz is passed or a conference evaluation form is completed, you will automatically receive a copy of your CE certificate by email. Please check your email for the certificate.

2. Please try to view your certificate using a different browser.

3. A third workaround is to try right-clicking on the link, View Certificate, and saving the file to your computer.

If you have tried the above troubleshooting steps but are still having a problem, please select, "I have another question or issue" from the menu above and inform us. Be sure to indicate which web browser and PDF application you are using, and what the exact error message is. We will reply promptly to assist you.