4 UX & Web Design

UX Research & Analysis

Keeping the User Experience (UX) in mind when producing a website or piece of software is paramount to ensure your customer has the optimum experience whilst browsing your website.

With an initial discussion into your desires, objectives and targets, we will begin conducting thorough analysis into the usability of your current website – mapping customer profiles, conducting research to gain invaluable feedback and insight, and test functionality using our UX testers. This stage of the process is critically important to see what is performing well, and where can be enhanced.

Schematics and Workflow

Before we begin implementing research-driven changes to your website, a website schematic is first drawn up by our development team for your consideration – to firstly make sure our vision is in line with yours, but to also give you an insight into the implementation process, ensuring you’re with us every step of the way.

Based at our head office in the historic town of Warwick, our modern UX Factory is open to all current and prospective clients looking to really dive into the mind of their customers.

In a dedicated room with a wall-length whiteboard at your disposal – a member of the development team will help you run through your customer’s multiple page-by-page journey using wireframes, a visual sketched breakdown of your websites skeleton.

Wireframes help build a visual representation of your customer’s choices on your website, giving insight and enabling us to craft the most optimum site possible based on your customer’s needs and desires.

UX and Web Design

Using the insights from the back of research, UX testing and development in the UX Factory, our web developers will set to work – crafting prototypes and conducting continual testing until your website is good-to-go.

Our development team and your dedicated account manager will keep in contact with you throughout the entire process, providing both UX and progress reports at several stages throughout the project, so your user experience is as good as your customers.