Emergencies

The Emergency Department is only intended for patients who need emergency care because of acute illness, injury or deterioration of a long-term disease. Please call our Customer Service number, 116 117, to check if emergency care is necessary.

When a patient is admitted, the nurse determines the need for and urgency of care on the basis of the symptoms. If the situation does not require emergency care, the nurse can refer you to a health center physician or provide you with treatment instructions to take home. Prescriptions are not renewed at the Emergency Department.

The Emergency Department provides treatment in all fields of medicine. If the symptoms require hospital care, the patient is transferred to an emergency ward, acute ward, inpatient ward or health center.

You will need the following at the Emergency Department

Your Finnish Sickness Insurance (KELA) card if you have one

Information about regular medication and allergies

Asthma sprays, eye drops, insulin

Foreign nationals coming to the Emergency Department

All patients needing emergency care will receive treatment, irrespective of nationality. Patient fees, however, vary according to nationality. See Treatment for Foreigners at Kuopio University Hospital.