Acronis have recently implemented a new database that, amongst other things, checks for illegal Serial Numbers or more than one user with the same Serial Number. The intent is that your account won't be reactivated unless you can provide proof of purchase or the illegal software record is removed from your acount. As with many new database systems, it appears that there have been some initial glitches .

i to have also ended up with a disabled account i dont know if this is just a case of database glitch or if i have been duped and have been sold an illegal serial or if its just the true image 6 is no longer avalable but i would aprecate it if some one could check it out and get back to me

Could you please send a reply to the last Konstantin's letter? Please attach the information about your purchase of Acronis software (order number, e-mail, where did you purchase our product, etc.) to your e-mail. He will investigate the issue and provide you with the solution certainly.

Could you please send a reply to the last Konstantin's letter? Please attach the information about your purchase of Acronis software (order number, e-mail, where did you purchase our product, etc.) to your e-mail

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One small problem I don't have thoughts details I bought it like 2 years ago and I don't remember where I got it from which is going to make it pretty hard to look up a receipt I just remember surfing the web one day and seeing some discount offer

Let this be a lesson all that glitters isn't necessarily gold if ya going to get software online buy it at the manufactures web page