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About Us

The HGI team designs and develops cost effective business management tools that will evolve in concert with your business as it grows.

Harrington Group international offers proven software and professional services for business process improvement and quality management. Over 45,000 customers have selected proven HGI software to drive higher product quality, lower production costs and increase top line revenue and bottom line profits.

HGI delivers substantial short term operational improvements and strong long term financial results through a blend of products and services for Enterprise Quality Management with HQMS, Performance Improvement with HGI Consulting services, Intelligent Business Decisions with HGI Analytics, better communications with suppliers through the Supplier Collaboration Portal, and training through the Harrington Institute.

The Harrington Group was founded in 1991 by Rick Harrington with a vision to help organizations better manage and improve their quality system. This was quickly realized when he pioneered the first “Quality Management Software” for Executives and Quality Managers. The very first software suite, titled “The Cost of Quality”, sold over a million copies.