When you contact me or place an order with me, the following information is usually collected:

– Salutation, title, first name, last name

– address

– email address

– Telephone number (landline and/or mobile)

– Fax number (if available and communicated)

– account details (if applicable)

In addition, all information needed for the fulfilment of our contract with you will be collected.

The collection of personal data is carried out if necessary for the fulfilment of my contractual obligation:

– to identify you as a customer or prospect;

– in order to be able to advise you appropriately;

– to be able to fulfil my contractual obligations towards you;

– to be able to fulfil my legal obligations:

– to correspond with you;

– for invoicing or, as the case may be, for dunning purposes;

– for the purposes of legally permitted direct advertising;

– to assert any claims against you.

Personal data are processed upon receipt of a request and is necessary for the processing of your order and for the fulfilment of obligations arising from the underlying contract.

The collected personal data will be stored until the end of the legal storage obligation for merchants (6 or 10 years after the end of the calendar year in which the contractual relationship was terminated) and then deleted. This does exceptionally not apply if I am obligated to a longer storage due to tax or commercial storage obligations (according to German Commercial Law, German Criminal Code or the German General Fiscal Law, usually 10 years) or if you have agreed to a storage going beyond that period of time (GDPR,art. 13, (2)).

3. Transfer of data to third parties

Your personal data will not be transferred to third parties. Exceptions my exclusively apply to the extent necessary for the processing of the contractual relationship with you. This includes in particular the transfer to service providers commissioned by me (e.g. tax consultants) or any other third parties whose activities are necessary for the execution of the contract (e.g. banks, interpreters). The transferred data may only be used by third parties for the stated purposes.

4. Your rights as affected individual

You have the following rights once your data are processed:

– Right of revocation (GDPR, art. 7 (3)): You may revoke your consent at any time. Data processing based on the revoked consent may then no longer be continued in the future.

– Right to information (GDPR, art. 15): You may request information about your personal data we processed. This applies in particular to the purposes of data processing, the categories of the personal data, if necessary the categories of receivers, as well as the storage duration.

– Right of rectification (GDPR, art. 16): You may request the rectification of inaccurate personal data or the completion of your personal data we stored.

– Right of deletion (GDPR, art. 17): You may request the deletion of your personal data we stored, as far as their processing is not necessary for the exercise of the right to free expression and information, for the fulfilment of a legal obligation, for reasons of the public interest or for the assertion, exercise or defence of legal claims.

– Right to limitation of processing (GDPR, art. 18): You may request a limitation of the processing of your personal data insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it. In addition, you have this right if we no longer need the data, but you need it to assert, exercise or defend legal claims. In addition, this right applies if you have objected to the processing of your personal data.

– Right to data transferability (GDPR, art. 20): You may request that we return your personal data provided to us in a structured, common and machine-readable format. Alternatively, you may request the direct transmission of your personal data provided to me to another responsible person, as far as this is possible.

– Right of complaint (Art. 77 GDPR): You may file complaints with the competent supervisory authority, e.g. if should you think that I am processing your personal data in an unlawful manner. The competent authority is:

Should we process your personal data on the basis of a justified interest, you have the right to object to this processing. To exercise your right of objection, please send a written message. You are therefore welcome to write to us or contact us via e-mail. You will find our contact details under point 1 of this data protection notice.

6. Online data processing

Certain personal data, including the IP address of the website visitor, is also processed via my website at www.ledolter-language-lab.de. This process is described in the data protection declaration on my website (see www. ledolter-language-lab.de/Imprint/).