Oops message

If you see the message "Oops. You missed some required information," it means you only have a trial, or an expired product or service in your account. To keep your financial information safe, we only store payment methods if you have a paid product or service (we don’t need your payment info if we’re not charging you, right?). Here’s what you can do:

Purchase a new product, upgrade from your free trial, or renew an expired product.

In your cart, select Add payment.

Complete the fields (some are required) and select Use as backup payment method for this account.