Big Data & Analytics – Availability of an ever-increasing
amount of data presents a challenge for organizations. How can they
distinguish between what is interesting versus what is important? New
technologies and services will help organizations find value in Big
Data via function- and industry-specific analytics tools. Board
members believe these tools will continue to gain attention throughout
2013 as more organizations adopt data-driven workforce management
practices.

Mobile – Mobile technologies will continue to transform the way
organizations operate and interact with their employees, customers,
prospects, and the world at large. Tablet devices have taken mobile to
a new level and board members predict that new technologies in this
space – coupled with increased adoption – will continue to
revolutionize the way organizations manage their workforces this year.

Patient Protection and Affordable Care Act (PPACA) Compliance –
More commonly referred to as “Obamacare”, PPACA compliance will be a
major focus for many U.S. organizations in 2013. Leadership will need
to determine what the Act means for their organization, understand
associated costs, and make informed decisions about labor scheduling
and utilization.

Managing an intergenerational workforce – A tight economy and
changing notions about the concept of retirement mean that more
workers over the age of 60 are remaining in the workforce for longer.
The usual challenges of attracting and retaining the right workforce
are exacerbated by the increasing age difference in the workforce.

Closing the skills gap – Unemployment is still relatively high,
but many organizations are hiring. Depending on the business, the
current applicant pool may not have the skills that employers seek.
How can this problem best be addressed? Much attention will be paid to
this issue this year with public/private partnerships emerging to help
close the gap.

War for Talent – The Great Recession put the war for talent on
ice, but board members think 2013 may be the year that it heats up
again. As organizations pull out of the economic doldrums and begin to
perform better, employees who have been sitting tight will start
looking for new opportunities. As a result, organizations will need to
be ready to fight for the best and brightest talent.

The Workforce Institute at Kronos Board Members

Board Members of The Workforce Institute at Kronos are: David Almeda,
chief people officer, Kronos Incorporated; Ruth Bramson, CEO, Girl
Scouts of Eastern Massachusetts; Andy Brantley, president and CEO of
the College and University Professional Association for Human
Resources; Bob Clements, senior principal, Axsium Group; David
Creelman, CEO, Creelman Research; John Hollon; vice president for
editorial, ERE Media; Sharlyn Lauby, The HR Bartender and president of
ITM Group Inc.; Joyce Maroney, director of The Workforce Institute at
Kronos; Susan Meisinger, SPHR, JD, columnist, speaker, consultant on
executive management issues and former president and CEO of the
Society for Human Resource Management (SHRM); John-Anthony Meza, vice
president, Workforce Readiness, Corporate Voices for Working Families;
Dr. Tim Porter-O’Grady, senior partner, Tim Porter O’Grady Associates,
Inc.; and William Tincup, SPHR, CEO of HR consultancy Tincup & Co.

Supporting Resources

Join us for a Tweet Chat about our 2013 predictions on 1/9/13 at 12pm
EST Hashtag: #KronosChat

Take a look at the lighter side of workforce management in our Time
Well Spent cartoons.

About The Workforce Institute

The Workforce Institute was founded by Kronos Incorporated in 2006 as a
think tank to provide research and education on critical workplace
issues facing organizations around the globe. By bringing together
thought leaders, The Workforce Institute is uniquely positioned to
empower organizations with the knowledge and information they need to
manage their workforce effectively and provide a voice for employees on
important workplace issues. A hallmark of The Workforce Institute’s
research is balancing the needs and desires of diverse employee
populations with the needs of organizations. For additional information,
visit www.workforceinstitute.org.

About Kronos Incorporated

Kronos is the global leader in delivering workforce management solutions
in the cloud. Tens of thousands of organizations in more than 100
countries — including more than half of the Fortune 1000® — use Kronos
to control labor costs, minimize compliance risk, and improve workforce
productivity. Learn more about Kronos industry-specific time and
attendance, scheduling, absence management, HR and payroll, hiring, and
labor analytics applications at www.kronos.com.
Kronos: Workforce Innovation That Works™.

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