If you have BT sport and try to view it on a Win­dows 7 PC you will find sev­er­al warn­ings and the con­tent may even not play. This is done entirely delib­er­ately by BT (at Microsoft’s behest?) for no tech­nic­al reas­ons what-so-ever. You can eas­ily get it work­ing again

I found that first I was giv­en warn­ings about the “enhanced play­er” and later the mes­sage changed to “It looks like you’re using a old ver­sion of Win­dows. You’ll need to upgrade to Win­dows 8.1 and above to use our web play­er.”

I use chrome, so I figured I’d simply get chrome to tell the BT webpage that it was run­ning on win­dows 10 by spoof­ing the user agent. After clear­ing the BT cook­ies and using a user agent switch­er I was able to watch BT sport on Chrome 69 on Win­dows 7 (with the enhanced play­er no less) with no prob­lem at all

I use the addon “Chrome UA spoof­er”. I set my user agent to Mozilla/5.0 (Windows NT 10; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.117 Safari/537.36. I must have been using Chrome 66 at the time I fixed this ori­gin­ally.

Add this newly cre­ated user­agent in the Chrome UA spoof­er options. Give your user-agent a name (e.g. Chrome W10), make sure “Replace” is selec­ted rather than “Append”, and use some­thing simple for the indic­at­or flag (e.g. W10). Then in the “Per­man­ent spoof list” option, add the domain “sport.bt.com” and select your newly cre­ated user­agent from the list.

To clear your cook­ies (in chrome) for just the bt sport site: first load the site (sport.bt.com) and then click on the pad­lock in the address bar. Click on “cook­ies” and then in the list remove all of the entries. You will have to log in again when you next vis­it.

Now close and reopen chrome, go to BT sport, and log in. You should see the UA Spoof­er icon in the taskbar show a bit of blue text over­layed on itself which will be the “indic­at­or flag” you cre­ated earli­er (i.e. W10). You should find that BT sport now works fully with the enhanced play­er.

Eng­land Women ‘v’ Aus­tralia Women was on BT sport 1 at the time I wrote this. Above shows it play­ing without prob­lem on Win­dows 7

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