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Starting about 2 days ago, when I go to Google Maps the map section goes black after about a second. Have tried logging out then into Google...clearing my cache...restart… (Lesen Sie mehr)

Starting about 2 days ago, when I go to Google Maps the map section goes black after about a second. Have tried logging out then into Google...clearing my cache...restarting my computer...but nothing helps. (Using Windows 10, latest version of Firefox)

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Menus on Firefox itself are displaying in my native language, when I've set them to English.
I've uninstalled all language packs that aren't English, even removed other … (Lesen Sie mehr)

Menus on Firefox itself are displaying in my native language, when I've set them to English.

I've uninstalled all language packs that aren't English, even removed other languages in Windows settings to make sure Firefox displays menus in the language I want, but none of it worked.
Already checked about:config and removed any traces of other languages.
The settings page itself and other Mozilla webpages are all displaying in the correct language, but the application itself is not.

It started doing this after the most recent update, was working fine before. Only explanation is Firefox is using my location to set a language and completely ignoring my language settings. Should I just wait for it to be fixed?

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I'm trying to access information on a web page that uses Javascript to open a window to display the content. Apparently, Javascript is blocked, but after looking at my Fi… (Lesen Sie mehr)

I'm trying to access information on a web page that uses Javascript to open a window to display the content. Apparently, Javascript is blocked, but after looking at my Firefox settings, I can't find any place where I said not to run Javascript. But if I did choose that setting someplace (Ghostery?), I would like to know if there is an option to list exceptions. I tried to open the Ghostery settings, but a warning came up saying that just by *ENTERING* the custom setup area, all the settings I've already selected will be reset. Even if I don't change anything?? I just wanted to see what settings were there.

I realize that Ghostery isn't a Mozilla product, so if this isn't the appropriate place to post this question, I'd appreciate someone pointing me in the right direction. However, if someone here happens to know the answer, I hope that they will just let me know.

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I'm not looking for a fix as I tried all the standard ways of fixing not responding. I just wanted to notify that the latest version on my system what constantly locking … (Lesen Sie mehr)

I'm not looking for a fix as I tried all the standard ways of fixing not responding. I just wanted to notify that the latest version on my system what constantly locking up and saying not responding. Everything would take ages to respond and when it did it was laggy as all hell. I followed all the quick fixes before finally rolling back to an older version. Rolling it back was the only thing that instantly fixed it. I'm only posting here cause I'm not sure where else to try and notify staff about this.
System windows 10 (latest updates)
ryzen 7 1700
32GB ram

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Norton Security wants to install 'Safe Web/Antiphishing' Is it safe and will it slow down my PC? I am on Windows 7 Pro with Firefox 67.0.4.
I have use Norton for years a… (Lesen Sie mehr)

Norton Security wants to install 'Safe Web/Antiphishing' Is it safe and will it slow down my PC? I am on Windows 7 Pro with Firefox 67.0.4.
I have use Norton for years and it has stopped me from getting to hijacked sites on several occasions.
I did see a post here about Norton Safe Web on Windows 10 where they recommended Windows Defender and Maiwarebytes. I thought Malwarebytes was sort of adware itself like many of the programs downloaded from CNET, etc.

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Why are there two folders inside my Firefox Profiles folder? And I just noticed that I have a second Firefox window open but it doesn't have any of my add-ons or bookmar… (Lesen Sie mehr)

Why are there two folders inside my Firefox Profiles folder? And I just noticed that I have a second Firefox window open but it doesn't have any of my add-ons or bookmarks. Could this issue arise from using a vpn?

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I'm using Firefox 67.0 under MX Linux. My monitor is 25" with a resolution of 1920x1200. With this resolution, the text and icons in Firefox Menu and Toolbars are tiny an… (Lesen Sie mehr)

I'm using Firefox 67.0 under MX Linux. My monitor is 25" with a resolution of 1920x1200. With this resolution, the text and icons in Firefox Menu and Toolbars are tiny and almost impossible to read. The Thunderbird add-on Theme and Font Size Changer works reasonably well for Thunderbird, so is there a corresponding add-on for Firefox?

I know that Firefox is largely developed by people who are volunteers, but it seems that a tool, as part of the basic Firefox program, should be available to make these changes without installing add-ons or modifying the code manually. Almost everyone needs to be able to tweak these things at one time or another.

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I want a related tab to open as the next tab and a new tab to open at the right end of the tabs. Under about:config, I tried to change browser.tabs.insertAfterCurrent an… (Lesen Sie mehr)

I want a related tab to open as the next tab and a new tab to open at the right end of the tabs. Under about:config, I tried to change browser.tabs.insertAfterCurrent and browser.tabs.insertRelatedAfterCurrent. No combination of true and false makes any difference - a new tab always opens after the current tab.

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A few months ago I started Firefox in safe mode ( I don't remember why because it was so long ago). After quitting Firefox and starting it up again I lost ALL my bookmark… (Lesen Sie mehr)

A few months ago I started Firefox in safe mode ( I don't remember why because it was so long ago). After quitting Firefox and starting it up again I lost ALL my bookmarks and other settings (my profile). I researched how to find them again but it would not let me install the old profile. It simply refused to return to the older profile for some kind of security issue. Can anyone explain why this happened and how I can at least get my old bookmarks back?

P.S. The reason I didn't report this earlier is that there was NO WAY I could access this support area even through my account. I now seem to be able to do this so perhaps it was a technical issue with Mozilla that has now been resolved.

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Hi, Firefox 67 recently automatically downloaded onto my Mac computer that uses High Sierra. Since it downloaded, when I quit Firefox and then reopen it, it no longer res… (Lesen Sie mehr)

Hi, Firefox 67 recently automatically downloaded onto my Mac computer that uses High Sierra. Since it downloaded, when I quit Firefox and then reopen it, it no longer restores my previous sessions even though it is checked in my preferences to do so. I have to start all over when I open Firefox and this is the first time this happened since I have been using it for over 15 years. What can I do please? Thanks.

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I am trying to reach my cell phone provider for support, but I cannot get the 'Click her to chat' button to do anything??
Now I am going to be forced to call them for sup… (Lesen Sie mehr)

I am trying to reach my cell phone provider for support, but I cannot get the 'Click her to chat' button to do anything??
Now I am going to be forced to call them for support, and that is a monotonous process that involves being put on hold for hours, or having to get a call back later in the day.
The issue (attached) is that the page has a small red box in the middle of the screen that is used to start a support session when you click it, but clicking that box does nothing now. I KNOW this is a Firefox browser thing, and am personally getting sick to death of all of the useless, pointless security features added to this browser, that only seem designed to make it impossible to comfortably browse / use the internet.
I am seriously getting ready to switch to a more user friendly browser, in order to be allowed to use the internet without Firefox constantly deciding what I am and am not allowed to do online, unless they can fix this!!

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The facebook tab seems to fail to work. After I log onto facebook with a tab, I open another one, but it shows the facebook page logged on with the account that I chose o… (Lesen Sie mehr)

The facebook tab seems to fail to work. After I log onto facebook with a tab, I open another one, but it shows the facebook page logged on with the account that I chose on the 1st tab. If I log off here, the original tab also logs off. The 1st tab has a blue line underneath while the 2nd one is black. Does anyone have any hints on this?

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The "Customize..." feature lets you move around icons and other things in Firefox's interface. When you apply these customizations, they *should* be saved in your browser… (Lesen Sie mehr)

The "Customize..." feature lets you move around icons and other things in Firefox's interface. When you apply these customizations, they *should* be saved in your browser, so that the next time you open Firefox, you have the same customizations you applied earlier. Whenever I restart my computer, these settings are completely reset to their defaults and I have to apply the same customizations every time. How do I fix this???

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This morning I opened my Firefox and used my bookmarks.
Closed Firefox.
Reopened Firefox and all my bookmarks are gone.
Luckily I make regular html backups and could rest… (Lesen Sie mehr)

This morning I opened my Firefox and used my bookmarks.
Closed Firefox.
Reopened Firefox and all my bookmarks are gone.

Luckily I make regular html backups and could restore them.

It is just that I would like to know what happened here.

I must say that:
I use Firefox on an Android tablet where I never change the bookmarks, and on my laptop where I change them very often.
Since a month I got the warning that Firefox was not syncing anymore. I was asked to reconnect to sync.
This was on my laptop. Being afraid that reconnecting to sync would install the bookmarks from the Tablet on the laptop I disconnected from sync. But this was 2 days ago!!!
Can this have caused the bookmarks suddenly disappearing?

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Firefox 67.0.4, with only uBlock Origin, Wildvine and some Cisco codec, refuses to load Outlook.com. No other site problems. It's as if MS is doing something to force me … (Lesen Sie mehr)

Firefox 67.0.4, with only uBlock Origin, Wildvine and some Cisco codec, refuses to load Outlook.com. No other site problems. It's as if MS is doing something to force me to use Edge to open their email. Very annoying.

Anyone else have this problem??

Also, WTH don't Firefox coders give an option to bypass entering your phone number for Firefox Sync? I am not giving anyone my phone number. Never gonna happen. I only Synced my Windows laptop to stop this ridiculous inability of FF to save my Top Sites. Since I can't progress I simply login my FF account to Sync, see that it re-loads my Top Sites, and that's all I can do in Sync.

BTW you folks manning the support fences here are doing a great job. Unfortunately I don't seem to be able to track down the database solutions for the Top Sites snafu.

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Hello,
Firefox as an application will load, and I am unable to access any websites for up to 5 minutes. I don't get a splash screen. Then, if I have multiple tabs open, t… (Lesen Sie mehr)

Hello,

Firefox as an application will load, and I am unable to access any websites for up to 5 minutes. I don't get a splash screen. Then, if I have multiple tabs open, they will all suddenly load up after a period of time. Happens on any internet connection, not just at home.

Internet is connected as applications like Steam, Discord etc will connect and continue to function.