My Trips

Dietary Needs

We’re delighted to cater for your in-flight food requirements to and from North America. You can add a special meal request up to 24 hours before your scheduled departure time by phone, but we recommend sending your meal request using this form at least 48 hours prior to your flight departure.

Our special meals are listed in the table below. We take pride in our food and all of our special meals are prepared using the finest ingredients and balanced with the recommended intake of calories. Unfortunately we can’t offer variations of these, and requests for specific items of food to suit personal preferences can’t be accepted.

If you make your booking over the phone, you can add a special meal at that time. If you forget, or if you booked online, don't worry as you can send your meal request using this form at least 48 hours before your scheduled departure time. Please check that you’ve got your booking reference to hand to make things easier.

Once on board the aircraft, it’s always a good idea to let cabin crew know that you’ve ordered a special meal.

Note the 4-letter code in the table below. This is the standard airline code for particular special meals and you’ll notice this appearing in different places during the course of your trip.

Type of Meal

Code

Description

Child’s Meal

CHML

If travelling with a small child, you may wish to order something that they will find more appealing.

Diabetic Meal

DBML

Prepared to facilitate passengers who may need to control their blood sugar levels. These meals exclude all sugars, syrups, jams, cakes and chocolate.

When preparing the low fat meal we minimise foods with a high fat content.

Low Lactose

LLML

Contains low levels of milk, cheese, cream, yoghurts or any other dairy product or derivative.

Low Salt

LSML

Prepared using produce with no salt, MSG or baking powder/soda added during preparation.

Muslim Meal

MOML

Doesn’t contain pork, alcohol or derivatives of these products.

Vegetarian Lacto-Ovo Meal

VLML

Doesn’t contain any meat, poultry, or seafood. It may, however, include dairy products such as milk, butter or cheese.

Vegetarian Vegan Meal

VGML

Doesn’t contain any dairy products, meat, poultry, or seafood.

*If you are travelling in our Business Class cabin your request for a Kosher meal (KSML) must be done at least 48 hours prior to flight departure.

While we don’t serve peanuts or derivatives as part of snacks or meals, there may be trace elements of unspecified peanut ingredients (including peanut oils) in meals and snacks. Regrettably, we cannot offer a special meal that is nut/peanut-free. We also can’t prevent other passengers from bringing nut-based products on board and consuming them during the course of a flight and therefore strongly encourage customers with allergies to take all necessary medical precautions to prepare for the possibility of exposure.

If you suffer from a peanut allergy, please make our cabin crew aware of this whilst you’re boarding.