Try a 30 days free trial now.Choose from systems for risk based quality management, complaints monitoring and / or responsive forms.

Improware: complaints management

Clear workflows allocation per person.

Score better in customer satisfaction.

Improware: Management of anomalies

Any disruption recorded directly and assigned.

Cost savings by acting immediately.

Improware: management of improvements

Make improvements your advantage

Every complaint is a chance for improvement

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Improware: improvement and complaints management

Provide opportunities to improve in order that your services are not lost.
Improware is a true cloud solution to register complaints, incidents, disturbances and proposals for improvement in order to register and monitor. Current information is always available at each location for each employee with access rights. PC, laptop, tablet or smartphone. Easy to use: you just keep working on the content. Metaware takes care of the rest. That's why you can try Improware in minutes for 30 days without obligation.

Improware charts problem areas and opportunities for improvement. When registering, previously solved similar problems are immediately clear. Regardless of location, time and device, the status of a registration for each employee and action taken become clear.

Improware is context sensitive and adapts to the user and the work processes. So you only see what is needed and only the right people are working on it. Standard solutions can also be used to speed up the process.
Without knowledge of ICT Improware can be adjusted to your own style and you manage the access rights of employees. Investing in infrastructure is not needed, the fixed costs are low.

Improware uses the power of software that enables organizations to improve communication and collaboration and increase productivity.