Automakers Attempting to Diminish Consumer Protections

June 18, 2013

Automakers Push Back Against Consumer Protections

An effort by some automakers would effectively require car buyers to agree to resolve disputes through binding arbitration. Consumer advocates say that threatens to undermine the value of consumer protections like class-action lawsuits.

Federal class action suits may not be available for car owners in the future, as some automakers have started to challenge class actions — and to a lesser extent, lemon laws — by trying to force consumers to agree instead to a binding arbitration process. (Christopher Jensen NY Times June 14, 2013)

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