Replay Music for Mac Customer Support

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Issues with Tradestation and Replay Media Catcher:

Modified on: Tue, 15 Dec, 2015 at 2:00 AM

There is a conflict between our audio extraction DLLs and the Tradestation software. Since a handful of our customers also use Tradestation, I have personally contacted Tradestation on this matter. They have refused to work on the issue with us. Their software is not available without setting up an brokerage account, and they are unwilling to otherwise provide us with the software. I strongly suggest that you contact Tradestation and file a bug report.

It is possible to partially cripple Replay Media Catcher and then Tradestation will work. You will not be able to use the audio recording feature, but the regular downloading features of RMC5 will still work.

1. Open an Administrative command prompt (In the Start run box enter "cmd" and then Ctrl+Shift+Enter)2. In the command prompt type