Lennar Sucks Organization Welcomes You to a non-commercial, non-profit and no ads consumer protest website; On A Mission Exposing "Lennar Homes" and Lennar's Overpaid Leadership Team. We operate under protection of U.S. Constitution and Free Speech Rights to expose alleged unjust, unfair, unfriendly, unprofessional lack of respect and poor treatment to customers by "Lennar" Executives and Salespersons.

"People Who Live in Glass Houses Should Not Be Throwing Stones"

The Lennar website says this: "Everything’s Included by Lennar, the leading homebuilder of new homes for sale in the nation’s most desirable real estate markets"

We are starting our true story at its end as far as timing goes because of Coronavirus pandemic. We suspect "Lennar Homes" now regrets in-effect "screwing us" due to Coronavirus slowing down Lennar sales! We also conclude nationwide real estate sales will decline starting March 2020 and consequently expect home prices in general trending down as the economy worsens.

This Trouble Ahead website has been freshly updated regarding important aspects of our troubling experience with Lennar®, Lennar Homes®, Lennar Corp & Opendoor® and Lennar Homes affiliate Opendoor.com™ who also suck but to a lesser degree vs Lennar.com™

After reading this main-page we suggest you study the latest news update page. We cover issues you should know about Lennar; like its poor treatment of customers and how Lennar's corporate culture works. Lennar Corp also allegedly condones massive scale unethical insider trading to take place and other stuff (ask BBB and The Authorities).

Making Jeff Roos Lennar Homes staff's lack of cooperation and desire to help me surprising when we said please help me, is a belief that Mr. Jeffrey Roos himself likely has good customer relationship skills to achieve "Jeffrey Roos" lofty position as a Lennar Regional President.

There are searches being done looking for info on Lennar® i.e. "Lennar Homes" lennar reviews, is lennar a good builder, lennar feedback, consumer reports, how Lennar treats people, how's it possible Lennar has so many complaints, why is Lennar NOT a BBB member and has no BBB rating, or a bad Better Business Bureau rating?

Today is a good time to warn new construction buyers about Lennar's treatment of customers, causing severe headaches due to corporate culture.

You should know how "Lennar Homes sucks" to such a high degree before you decide to purchase a new home from "Lennar Homes"

Here you can learn about how Lennar does business and treats its customers. My experiences with "Lennar Homes" are incomprehensible. There's feedback from numerous other red faced angry customers.

Below you can read the truth and evidence on how Lennar's team and its executives allegedly have shown no respect to both the dead and dead persons family. In other words, Lennar has no respect for both the dead or the living!

The disturbing trouble ahead true story starts May 2019 when buyers sign Lennar purchase contract. The "Lennar Homes" Salesperson and Realtor® "Max" informs us he anticipates Lot-111 completion on April 1 2020 and puts that date in Lennar's awfully long 61-page contract.

Next April was also a good time for cash funding since we would have money by April, not necessarily earlier. Upon signing, agent didn't inform us it may be ready long before April and we did not know "Lennar" can build early or build late and at anytime without buyer agreeing on date!

Of course, it's very difficult to read 61 pages of small print size legalities and boiler-plate details. That's especially with the Lennar Agent & Realtor® Max hovering nearby, who doesn't want to spend all day reviewing a complex "Lennar Corp" home sale contract.

Interestingly, the "Lennar Homes" Realtor® and Salesperson referenced above told both buyers a reason contract is so long is so Lennar cannot be sued (exact quote). With that said, it would be very good business practice for "Lennar Homes" and Lennar's Agent to (at a bare minimum) at least highlight important and significant aspects to its sales agreement.

For example, buyers should at least be informed Lennar may build the house late or early and at sellers option, without buyers okay; i.e. in my case February not April. That issue is incredibly important to Lennar Home buyers and we are sure you agree! Even better would be buyer initials on the applicable contract paragraphs, in view of its high importance.

The Lennar Agent also does not mention Lennar Corp is a big money hungry cash machine always seeking More Gold ASAP. Thus Lennar may or may not be friendly or accommodating on any future issues if it means less gold, what with a strong corporate desire to make fast money and gold whenever possible by any method.

Q. Why are you not publishing your Lennar Salespersons last name?

A. It's because near end of ordeal in a phone call "Max" said he wasn't to blame and there was nothing he could have done because not waiting for funds was "corporate decision" not his call. We got the impression Max was sincere, which is a reason to not disclose his full identity.

Back to the story; Starting Jan 2 buyer gets emails and text messages from CalAtlantic® Title (Lennar owned company) and Lennar salesperson closing was advanced from April to Feb. On Jan 15th Lennar Salesperson said "closing date for your home is Feb 26 at 1pm" (without exceptions).

We have evidence from Lennar Salesperson Max plus info provided us from other sources that Dawn Faraci was the first person to be so unaccommodating. However, there's also a possibility the hard-ball decision may have also come via higher up Lennar's corporate ladder.

So we have good reason to believe salesperson Max, AZ Sales Manager Steven R Moore, AZ Designated Broker Katy Spencer and Thomas Haldorsen were likely all reluctant to be contrary to Dawn Faraci.

That lennar Homes staff displayed no mind of their own and desire to do the right thing, regardless of what Lennar Sales and Escrow Manager Dawn Faraci said. This matter escalated to a huge issue mostly due to these 5 Lennar people, who did not seem to care about helping a customer.

Why in the world would any home builder want to mandate an etched in granite (2-months earlier than planned) closing date and time without the courtesy of asking if that early date is okay with buyers funds availability and schedule, where mutual agreement is normal?

Buyers were not able to close on 2-26-2020 because they do not conduct any business on that date because it's an extremely sad and unlucky date in view of Feb 26 also being their younger daughter's date of birth, who sadly passed away suddenly and unexpectedly at a young age (in her early 30s).

We became aware of a troubling and unchristian (not caring about her parents wishes) reason being revealed in a call by Lennar VP of Sales Broker "Kathleen Spencer" (who knew about my daughter's passing) when Katy said it's a monetary aspect for rush to fund by month-end.

What we find more upsetting than most anything else was a depressing implication (unintended but nevertheless was implied) by Katy Spencer (also implying by others) a tiny 2% extra cost was most important.

An insignificant date change request by daughter's crying dad who desired to not conduct business at time of her birthday became a huge issue with Lennar showing no empathy.

What a terribly disturbing thing that is! Is it how Lennar Homes Sales Corporate Culture gets its staff to thinking that money and a calandar is more important than customer respect? It all started a chain of events which eventually led to home purchase cancellaton and finally this sucks website.

At that point in time, buyer had already spent many weeks trying to get "Lennar Homes" to change COE date because Feb 26 was sadly his daughter's birthday who we wanted to rest in peace.

However, the Phoenix staff wanted to play hard ball, or possibly Lennar President Jeffrey Roos from corporate ordered no changes permitted. A reason we say that President Jeffrey Roos was likely involved was salesperson "Max" (member of Lennars Phoenix Team) informed me "corporate" was making some decisions.

After lots of arguing, wasted energy and finger pointing, "Lennar Homes" very reluctantly changes the COE date by 1-day to Feb 27th, but still requires earlier funding date. Next, Lennar Homes Team contacts buyers saying unless funding and close is on the dates "Lennar" will cancel contract and keep 3k earnest money.

Next, there was more and more discussions with Lennar Homes legal and sales team and Designated Broker "Kathleen J Spencer" plus sales manager "Stephen M Moore", CalAtlantic Title and the salesperson to change funding and latest Feb 27 COE date (due to a minor funds delay), "Lennar" said absolutely no.

At that time, we learned Lennar corporate attorney "Thomas Haldorsen" who buyer recently spoke to recommended they change funding date to accommodate me however sales manager Steve Moore told me during a call from him "Tommy" was over-ruled at a sales team meeting.

How utterly stupid and incompetent is that for Lennar's team to go against the good expert advice from your own highly respected Harvard Law School (2009 Grad) attorney, instead end-up with one less home buyer and one more "Lennar Sucks" website!

Q. Why was a late funding date needed? A. There were a couple reasons for a one week short delay, one caused by dealing with Opendoor after high pressure to use Lennar's affiliate Opendoor® to sell my house.

However, Opendoor.com low-balled us with a net price approx' 50k below real value and Opendoor refused to disclose or even discuss or show any type of actual evidence regarding its list of alleged needed home repairs.

Opendoor said its contract doesn't require they provide home repair info! Since we doubted repairs were really needed we had to cancel Opendoor® and get personal loan for small difference between cash and price. It's important to note, if not for the Opendoor fiasco there likely have been no one-week delay in full funding.

Buyer explained that delay caused by a few issues including Lennar's recommended Opendoor who appeared deceitful and a sham to me, to Lennar Homes Area Sales Manager (Steven Moore), Designated Broker (Katy Spencer), Lennar attorney (Thomas Joseph Haldorsen) and Lennar Realtor/Salesperson (Max) assuring them funds would only be a week late.

However, the Lennar Homes sales team made a ridiculous and trivial (obviously made-up) claim saying they gave a 1-day extension before so will not approve more than a day delay in funding.

Lennar's incredible decision to not wait longer than one insignificant day for the money must be related to Lennar Corp desperately needing money raining down as fast and as hard as possible to pay Lennar CEO "Stuart A. Miller" his stunning $20 million dollars a year salary!

Ironically, a few hours before (Feb 27) COE date and time and 1-day after contract cancellation, email came from bank saying personal loan was approved with funding after the 3-day right of rescission. Thus all cash funds to close could have been at Cal Title; only a week late.

It's important to note "Lennar" sales contract states buyer may pay $125-day late charge for late-days after scheduled close (with Lennar approval). Buyer voluntarily offered to pay it to both Lennar's Team and CalAtlantic Title but surprisingly Lennar refused to approve it, giving no reason for rejection.

Designated Broker Katy Spencer's refusal to accept my voluntary offer to reimburse a 2% extra cost (and the rejection of my offer to also pay $125 for each day late, as referenced in the Lennar contract) begs an obvious question; if that 2% cost was so significant to force early COE date, then why did Katy decline my offer to pay it (and more)? That makes no sense.

To add salt to my wound Lennar's CalAtlantic Title Company said Lennar Homes contract allows Lennar home buyers to pay a $125 daily late charge but Lennar would not approve us to pay it. What a deplorable company!

In addition, a Lennar salesperson (working at another area Lennar development) recently texted us saying sometimes COE can be late, however there may not usually be any late fee, depending on circumstances.

Q. Why would Lennar cancel your home purchase and discriminate by not allowing you to pay that $125-daily late fee (plus 2% extra) but not ask for it from others?

A. Allegedly corporate greed because price went up so Lennar desired to make fast or more money by selling for higher price, and obviously some Lennar people had bad attitudes and didn't like buyers over absurd struggle for a ridiculously short 1-day COE change.

Lennar displayed no empathy or respect for the living or the dead as evidenced by long struggle caused simply by trying to get closing changed to other than my deceased daughter's date of birth!

It's really incredible and hard to believe Lennar homes later also refused an insignificant 1-week funding date change so we could buy that Lennar home when it was obviously time for a change!

That unchangeable new 2/27 COE date also makes even less sense because our 2/24 & 2/25 home inspections done just 1 or 2 days before 2/26 funding date reveals the house was not finished. For example, dishwasher not installed, no medicine cabinets, some wall cover plates missing, driveway not completed, lot not graded and more.

Q. What problems did the quick money run sale cancellation by money hungry "Lennar" cause? A. There's several, with number-one obviously being not having a home to move to, and big loss of built-up during construction equity. The high cost of making this sucks-website and server expense is another major expense, and more.

Lennar's rush for money also resulted in month-to-month extensions on our old lease at high cost as we try in vain to find another home.

That is made much more difficult because of coronavirus which is causing sellers to not want any showings. There's also far less showings and buying activity as a result. In fact, we were recently refused showings by a local Realtor, because of coronavirus fear.

We also wasted vast amounts of time with Lennar Homes trying in vain for a short time funding extension with the extremely minor and inconsequential date flexibility by Lennar team.

In addition to high stress and worry, buyers income also suffered. That's due to less time available to devote to a part-time business (family time too) what with virtual barrage of phone calls, texting and emails (mostly with Lennar Agent Max) estimated to number in the 100s and too many to count on insignificant date changes and asset verification, etc.

A. Yes. Such as Lennar's refusal to explore expansive soil evidence buyer discovered which can be serious possibly causing foundation to crack and shift! The buyer of this house should be aware.

It's not easy to identify expansive soil unless you know what to look for and where. Lennar later masked visual evidence of serious cracks by patching and painting, thus making it nearly impossible to see.

In addition, Lennar Homes failed to inform buyer (who has disability involving steps) he could have ordered ADA changes during home construction, which buyers learned about at walk-thru inspection when that was mentioned by the Lennar Homes rep conducting inspection.

Q. Why were ADA features important? A. There was no Lewis Model home locally so buyers were told to visit another "Lennar" community to see it. That model had zero entrance ways front, back and garage doors so buyer also expected that on his house. No one said it was only because of it being a Model Home with negative entrances so model visitors did not trip on steps.

During a Mid-February visit to my local Lennar sales office, one of the Lennar homes sale agents there "Joe" told me he knew of at least 4 or 5 potential buyers who expressed strong interest in buying my nearly completed house and saying to me *"please cancel so I can sell it to someone else" (possibly thinking of commission & profit)

That's a reason buyer is convinced beyond any doubt an alleged reason for Lennar Homes unfriendly non-cooperation was a secret desire to make more money and extra profit, caused by powerful corporate greed to sell my house to another buyer, in view of 4 or more price increases in a (once) strong market since my contract date.

UPDATE: we recently learned Lennar 'sold' the house for more money to 2 or 3 buyers. It now appears 2 of the 3 fell thru or were cancelled because lot-111 is listed as an active MLS Listing and there's still a for-sale sign. We are checking the MLS daily so if it sells we will have more evidence Lennar canceled us to resell for more money.

As a side-note, the buyers became aware of an extremely serious, wrongful and unlawful activity by Lennar Homes sales. It involves real estate and contract law but its exact nature and who was involved is non-disclosed at this time.

That prohibited unlawful activity may also happen at other Lennar Home sales offices in Lennar Homes Phoenix region and elsewhere. If this information becomes known to The Authorities it could cost Lennar Sales Corp big losses if a whistle-blower gets involved.

FYI, Lennar Homes "Designated Broker Kathleen J. Spencer" a.k.a. "Designated Broker Katy Spencer" already has violation on her state record for Failure to Supervise. This unreported real estate contract legal issue is one more example of staff supervision failures.

With that said, not being a BBB member does not prevent complaints from being recorded by the Better Business Bureau. Does Lennar Homes think a lack of BBB membership dissuades people or somehow reduces the number of complaints? (which strategy may 'work' to a degree)

Addendum: after buyer filed a Feb 24th complaint with American Arbitration Association (ADR.ORG in NYC to make Lennar sell us the house) the Lennar Homes sales manager Steven M Moore called and VP of Sales and Designated Broker Kathleen (Katy) Spencer emailed us reiterating that Lennar will not wait for funds and saying if we sign a DocuSign cancellation by Feb 27 Lennar will refund 3k earnest money, thus we agreed and also cancelled that already filed arbitration or mediation case.

Lennar homes team members (Kathleen Spencer, Stephen Moore and others) said Lennar's 3k check is compensation for buyer agreement to cancel, alledgedly refuned funds promise to get us to cancel so Lennar Homes may more easily sell Lot-111 to someone else and make more money.

News Flash: On March 20 2020 Chase Bank informed us Lennar's check signed by Lennar Chief Financial Officer "Diane Bessette" on March 6 2020 was worthless, with a stop-payment placed on it!

In good faith we signed a cancellation agreement only to be blindsided with a bad check from Lennar who in a blatant and brazen clear violation of our mutual agreement put a stop-payment on its check which Lennar mailed to us as legal compensation to satisfy its Agreement.

After getting the shocking bad check news we contacted DB Kathleen Spencer. Katy then sent the matter to Sales Manager Stephen M Moore which issue was then referred to Lennar Associate General Counsel "Thomas Joseph Haldorsen" a.k.a. "Tommy Haldorsen" on 3-20-2020.

Within a few hours Thomas Haldorsen called me to discuss the matter and propose a new small monetary settlement. FYI, Mr. Thomas Joseph Haldorsen (California Bar License #269615) is a Harvard Law School trained Construction Attorney and In-House Counsel for Lennar Corp.

When I asked Mr. Haldorsen why the bad check? Tommy said it was because after mailing the check Lennar had second thoughts about the matter saying Lennar did not feel like they received adequate or sufficient compensation and wanted more so Lennar is now demanding more.

Q. What compensation did Lennar Lawyer Tommy Haldorsen refer to during your calls?

A. During a late March 2020 phone call we agreed to not disclose settlement discussions because of attorney guidelines to keep it quiet. Even though I am not a lawyer I volunteered to abide by that rule, assuming discussions were ongoing.

Thomas J Haldorsen was previously reminded about the series of emails and phone calls with Lennar Sales Manager Steven M Moore and Lennar VP of Sales DB Katy Spencer offering us $3,000 in return for a DocuSign Cancellation, with nothing else ever requested by Lennar.

Mr. Haldorsen seemed fully aware of it but Tommy didn't care and kept on saying Lennar had simply changed its mind after the 3k check was mailed and payment stopped because of desiring something more!

Assuming they are honest people, most everyone reading this (maybe even Attorney Thomas Joseph Haldorsen) must concur how reprehensible, shameful, cowardly and unethical it was.

The stop-payment also reflects poorly on Thomas Haldorsen's good reputation by working for a business who commits such dishonorable acts! This is the bounced check from Diane Bessette → →

How does well known Lennar Homes In-House Counsel Corporate Attorney Thomas Haldorsen manage to represent with a straight face a corporation who can do such shameless, dishonorable and cowardly things like stopping payment on a check sent to satisfy an accepted agreement?

Lennar's bad check reflects poorly on several key Lennar executives and sadly also doesn't reflect well on Barrister "Thomas Haldorsen" BTW, we think of Thomas Haldorsen as a gentleman and nice person who doesn't deserve how Lennar's lack of empathy, unethical behavior, corporate greed and unkindness also emulates on Tommy.

The bad check also questions ethical behavior of other Lennar Corporate people like Lennar Broker "Kathleen J. Spencer" (Katy), Lennar Sales Manager "Steven M. Moore" and alleged unprincipled behavior of Lennar's Chief Financial Officer &quotDiane Bassette" who signed the check and later failed to object to it being stopped, which Diane Bessette should have objected to, since her reputation is on the line as the check issuer.

To legally stop payment on Lennar's bad check, Lennar should have first offered to send a new DocuSign (of course, subject to buyers approval) to cancel and replace prior accepted oral contracts and written (email) agreements and the original DocuSign.

We are considering filing a lawsuit. A likely successful suit would be a Pro-Se Small Claims filing which is limited in size to several thousand dollars. Higher damages mandates another court i.e. District Court.

FYI, we may soon be offering an online small claims case pro-se assistance service. Can't wait and want to sue Lennar NOW about construction issues? If yes, we suggest County Small Claims Court which is clearly allowed in Lennar's contract. Taking legal action can be costly even if done Pro-Se (i.e. no attorney) with costs and lots of time involved.

Therefore, with all due respect we are seeking small $10 contributions to help defray legal costs. After costs are covered we can send any excess funds and all future donations to a favorite charitable organization The Emphysema Foundation. The foundation is fighting against COPD & Emphysema and educating the public about smoking health risk.

Unilaterally reneging on written and oral contracts by defaulting on payment with a stop-payment check used as a weapon is certainly not an ethical and legitimate way to do business and run a corporation. We are reviewing our options, any suggestions?

According to Bloomberg Billionaires Index (2017) and other sources; "Stuart Miller" Lennar CEO salary was $20,000,000 a year and his family controls 22 million shares of Lennar Corp stock (how is it possible such immense wealth would not wait a week for my money?) Using the stock quote on the day this was written of $66.64 a share ('666' is the 'Mark of The Devil' is there a connection to Lennar?), Stuart Miller stock was valued at nearly $1.5 billion dollars!

Why in the world would such an incredibly wealthy corporation and person such as "Lennar CEO" "Stuart A. Miller" desire to cancel a purchase and cause great damages by demanding funds on an early non-flexible date and time? That begs the question as to why the Billionaire Mr. Stuart A. Miller and his high salary staff (names and email address above) seemed so desperate to get my (insignificant) amount of money a week earlier than was possible?

The above information about the incredible Net Worth of Lennar CEO "Stuart A Miller" was written on March 4 2020 when Lennar stock was near its high $70 a share price level.

A few weeks later on March 23 2020 Lennar stock had dropped like a rock to under the $30 level (intraday low $25). That extrapolated to nearly 1-Billion Dollars in losses to CEO Stuart Miller and family.

Is it any wonder Lennar stock crashed what with predictions of a long-range real estate bear market, combined with Lennar's extremely bad reputation with numerous new home buyers plus dubious quality new constriction materials and its well-known poor workmanship issues!

Today is a good time for stock market analytical firms who recently reported in the media about "LEN" common stock to closely analyze 'LEN' stock again, especially in view of Lennar's poor reputation with new home buyers, plus a likely bearish new home market.

Lennar says this marketing hype nonsense: INTEGRITY: At Lennar, we are committed to doing the right thing for the right reason. We are dedicated to being an innovator in the industry, constantly focused on improving the quality of our homes and approaching each day with the highest level of integrity for our customers. Value; Integrity; At Lennar, we hold ourselves to the utmost standards in caring for our customers, etc. Lennar's commitment to Quality, Value and Integrity is the underlying foundation upon which we were built. That garbage and rubbish is published on Lennar.com to help Lennar Homes investor relations and "LEN" stock price; however "Lennar Homes" has displayed no integrity to do the right thing for us.

Posted by a Realtor® Brandon; February 2020: The process of helping my client purchase a Lennar home has been unpleasant from beginning. The representative was very aggressive in getting my client to sign a contract for a home she estimated to be completed around end of February. When estimated date had to be pushed nearly 2-months due to supposed failure to acquire permits, we were told Lennar can take up to 2-years to finish home and still be inside their obligations.

However, the contract specifies that my client would be expected to pay $100/day if he were to delay the closing even 1-day. The contracts are overwhelmingly slanted to protect Lennar and give individuals little recourse if they make mistakes costing buyer time and money. I would highly discourage purchasing a home directly from Lennar Homes. Resale contracts provided by licensed Realtors are designed to EQUALLY protect both parties. If you must buy a Lennar Homes home, buy it from someone in a resale transaction. NEVER BUY NEW CONSTRUCTION!

Today's Date and Time

Lennar® is a RegisteredServicemark & TrademarkBelonging to Lennar Corp