Ordered these in a chocolate brown. Was very comfortable and a bit flatter that it looked on line. Boot well made but could have been longer and I prefer zips. Saying that I ordered a 9 standard as opposed to my 8 wide and it fit me fine. If I were to where hefty extra thick socks there may be a problem! The width was fine and with wear it will expand.

Have returned these for refund. As recommended, I ordered these in a half-size larger than my size but they are so very narrow (I am a standard D fitting)that they are impossible to get into. Very disappointing that they continue to be offered despite obvious sizing errors - they really seem "unfit for purpose" in that they will only fit quite unusual feet!!

These boots are fabulous. They are just the right height on the leg - ideal for wearing with jeans. The faux sheepskin lining is really cosy for my feet. As suggested, I ordered a half-size larger than usual and the fit is perfect. My only regret - although I purchased the boots when they had some discount deducted - a couple of days after receipt, they went on sale with a further reduction!

As a Foot Health Professional I am always concerned with the structure of footwear. The toe casing is too narrow for anything other than a slim foot but the heel casing is designed for a broader foot to allow ease of access into the boot, so structurally not perfect. Fortunately being warned about coming up very small helped in sizing. The heel helps those older people who cannot take completely flat and stressful footwear, which unfortuntately has been fashionable recently, and makes the boot look more stylish too. It would have benefitted in apppearance from a black sole with the black boot, in my opinion, but the rubber style sole makes a flexible fore foot once warn in a little.With the weather having been wet rather than dry and cold it hasn't been possible to trial them completely yet, since I bought them in the sale. My feeling is they would not have been worth the full price for the quality of the materials but are a reasonable product for the sale price.

These are great boots. Required a bit of 'breaking in' but they are comfy and warm. Love the colour, goes with everything. They are smart, a more grown up version of popular furry boots. Have worn them almost every day on the school run, brilliant. They don't make my ankles roll in like other furry boots, feels like they give good support.

I can confirm that the H stands for half - it is not the width. The regular fit is equivalent to a UK D and the wide is equivalent to a UK E width.

Answered on 1/20/2015 by Sarah from Lands' End

Q:

Bought Brown version of this boot last year in sale.Perfect fit good looking and comfortable. Pleased to see them available again and in the sale.I have not worn them more than a dozen times in total.I live abroad and wintery weather only brief.Was on the point of ordering more as so pleased with them. Was checking the size when I noticed a hole on the back end of the boot on the sole(immediately under heal area) when I put my finger on can feel it is hollow underneath. I tested the whole area by pressing with my finger and it feels like a honeycomb.Otherwise the boots look as good as when I first had them but dont know how I can repair this.If I go on wearing them it will just disintegrate.On the other boot in the same area I can feel the same structure underneath as the crepe sole is soft..so I guess will have same problem with this, with more wear.How disappointing.Any ideas about fixing this problem. Is it just a one off defect or the same with them all ? Thanks Deborah Foster

I am sorry that you have experienced this problem with the boots. Please could you contact our Customer Services department who will be happy to assist you further. UK Tel 0800 220 106. International Tel +44 1572 758070. Email customercontact@landsend.co.uk. We look forward to hearing from you.

Answered on 1/15/2015 by Sarah from Lands' End

Q:

I usually wear size 3 but I read that these boots have small fitting so probably size 4 will be ok for me but is not in stock in light toffee regular size. As my feet are quite skinny, the wide size will it be too big for me?