Noticeboard

AppointmentsMorning Surgeries start at 8:30am and afternoon surgeries at 2.00pm. Appointments can be made by booking at reception, calling the surgery on 01598 753226 or via our online appointment booking system. Appointments are at ten minute intervals.

Telephone Advice Sometimes a telephone call will avoid the need for a consultation. If you wish to speak to a doctor, please ask the receptionist to request that the doctor calls you back. It would be helpful if you could indicate the degree of urgency.

Cancelling your AppointmentIf you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

We will be CLOSED Bank Holiday Monday 7th May and Monday 28th May. MIU will be OPEN 11am until 4pm. For medical assistance whilst we are closed please call 111 or in an emergency 999

Message for patients from Mark Procter (Joint Director of Primary Care, South Devon and Torbay and NEW Devon Clinical Commissioning Groups and Head of Primary Care, NHS England South (South West - Devon, Cornwall and Isles of Scilly))

“If you need to see or speak with a GP or someone else at the practice, you should contact your practice directly, or for urgent advice call NHS 111.

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Not all GP practices in Devon, Plymouth or Torbay are offering the 8am - 8pm service this winter as recent patient satisfaction feedback on GP opening times suggests this isn’t needed for our area at this time. In line with national policy this will be reviewed in the new year.

As there are variations in GP practice opening times and practices aren’t open their usual hours, be prepared this Christmas. Ensure you order your prescription medication in good time, keep your medicines cabinet well stocked with medicines that you can buy over the counter, ask your pharmacist for advice, or call 111.

Existing out-of-hours arrangements for GP's continue as normal every evening, overnight, over the weekends and bank holidays. These are accessed by calling 111. 111 is available for everyone whether registered with a GP practice or not.”

Missed Appointments

We have recently seen an increase in the amount of appointments that are being missed at the Health Centre. In the Month of November this amounted to a total of 51 appointments.

This is equivalent to 8.5 GP and Nursing hours.

During this week we have had an unprecedented 12 appointments missed, amounting to 2 hours of GP and Nursing time.

This not only affects those who would have benefited from being offered this appointment but it also costs the NHS a great deal of money, as you can see from the attached poster, each missed appointment costs the NHS an average of £160!

If you are unable to attend for your allotted appointment then please contact us on 01598 753226 as soon as you can to cancel.