Am Not Receiving Certain Emails

My spouse and I both have an email account and receive some of the same emails. Lately, he has been receiving certain emails from a reputable source (definitely NOT SPAM) and I have not. It is odd because I do receive an email every now and then from that same source but not all of the emails sent. We do receive emails from this sender on a weekly basis. Someone said that perhaps a link in some of the emails is causing the email to be perceived as spam by Comcast. But why does one of us get all of the emails and the other doesn't??? How can I remedy this situation?

Re: Am Not Receiving Certain Emails

Call Comcast security and see if there is a blocking issue with that sender's domain--------------------

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

I am not a Comcast employee, I am a paying customer just like you!I am an XFINITY Forum Expert and I am here to help. For information on the program click here.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Mark it as an accepted solution!

I am not a Comcast employee. I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark it as an accepted solution!