Been using ZA for years on a Vista machine. Recently got Windows 8 and installed ZA with antivirus 10.2. Several times since then a window labeled "Zone Alarm with Antivirus" has appeared that has no text, just 4 radio buttons labeled 1 Day, 5 Days, 10 Days, 15 days, and a close button. What's up with that?

October 7th, 2013

fax

Re: What's this window for?

Not sure how you managed to install ZA 10 as it is not compatible with windows 8. Windows 8 normally warns you about the problem. You should now try to remove ZA and install the proper updated version. As you do not post any detail about your ZA I cannot post more information on where to find the relevant ZA installer.

Thanks,
Fax

October 10th, 2013

Forum-Moderator

Re: What's this window for?

Also since you somehow got version 10 on windows 8 you may not be able to uninstall it and if you do re-installing might give you problems.

If it does then your going to need to format your hard drive and re-install Windows 8

There are no other fixes and support will not be able to help you with this issue If it happens to you.