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Having owned many of both brand and having had many problems with both... BMW hands down has treated me better as a brand. With the exception of my Cooper neither provided me with a totally problem-free car. But one brand has stood by its product while the other... yikes...

I haven't bought a VW from Suburban but have bought a Honda and Mazda from them. The service has been good. On the other hand I've leased 2 E90's from Erhard in FH and the service has always been stellar.