Quick recognition of potential, combined sick/vacation time package so you don't have to pretend to be sick, high 401k match, nice building/facility, transparent management style, lower than normal levels of office politics, dignified, respect for the employee and client, quick promotion, lots of encouragement, and the most impressive: they give it to you straight whether it's good or bad (recognizing when it's less than desirable, but set proper time expectations and stick to their word)

Cons

The cafeteria food was a little expensive, parking was difficult, has a little bit of a "big brother" aspect (although that's essential in the financial services industry)

Advice to Management

Keep up the excellent work. For call center/processing roles, consider flexible work schedules for a few reasons: better coverage of volumes, a better work/life balance for many employees (4x 10 work week= less commuting costs), less costs to firm in overtime pay

Lincoln Financial has a true commitment to its employees and our customers. While not being the most outlandish company with guarantees, we compete by being innovative as well as having a strong foundation cemented in current market conditions. Management treats employees with respect, gives people trust to do work, and does not micro-manage unless someone is not doing their job. Pay is definitely good when including the nice benefits and respect of personal lives. Having regional offices provides an enjoyable, and necessary, diversion from the typical corporate America.

Cons

With a lot of reorganizations sometimes bureaucracy can get in the way of projects. At times, the path to succeed is muddled by the numerous divisions, lack of career oversight programs, and re-orgs. Senior management does not clearly indicate goals or ways to achieve them. Middle-management does a nice job.

Advice to Management

Communication needs to improve outside of daily tasks. Would enjoy understanding what is going on in different organizations.