Avg. Dealer Rating: (7 reviews)
"Over priced for the vehicle that I inquired about. For a used trade in that is being sold as in that needed a list of repairs should restructure your pricing on these types of vehicles! "

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2016 GMC Yukon SLT 4WDUsed Cars
in
Richmond, VA 23230

Fair Deal

$286 ABOVE

Instant Market Value of $50,704

Price:$50,990

Mileage:23,539

Location: Richmond, VA 23230

Average time on market:
34 days
Certified Pre-Owned: No
Transmission: Automatic
Color: Black
Description:
Used 2016 GMC Yukon SLT 4WD for sale
- $50,990, 23,539 miles

Avg. Dealer Rating: (6 reviews)
"Good experience desided against because of age of vehicle"

Avg. Dealer Rating: (22 reviews)
"Very pushy salesman. Wanted to do a deal right on the spot, very aggressive. After my visit I sent them some information on my trade in they requested and that was two weeks ago and counting and they never got back to me. Very disappointed in this dealer."

Avg. Dealer Rating: (22 reviews)
"Unfortunately I drove 2 hours to go out to this dealership to pick up a car that I really wanted when the salesman Dallas stated to me that he would take care of everything. I gave him all the information I needed on how much I wanted to pay for the car, how much I wanted for my trade, what I was looking to put down, what my trade payoff was, and when I would be there to pick up the vehicle. For the most part all of that went pretty well as I got close to what I wanted for my trade and close to what I wanted to pay for the car however where things get bad is when I get there the salesman did not write down all the information I gave him on the payoff of my vehicle. Also I told him over the phone that I was looking for the 0% 60 month loan that was advertised on a website that I had found however he stated to me it was above his pay grade. At this point I was expecting him to at least ask if it was available but he didn't and I was caught with my pants down with no backup. What he did tell me was to finance through the dealership as it would help with the low price that I had asked for. When I get to the dealership it is 730 at night as I had to work so the dealership was closing. If I was told prior to going to thedealership that the interest rate was 2.9% I would have gone through USAA for 1.49 which is what they had offered me but I had canceled that loan when I was told that thethe dealership would Finance me. After all is said and done nobody at the dealership had any power to make any decisions and I was stuck driving 2 hours there and having to drive 2 hours back because I was not going to pick up a vehicle with financing for 2.9% and refinance it when I got back home. Then the next day I talked to the general manager and tell him everything that happened and not only did he come back and say he would take another $250 off the price but he hadn't listened to me has he come back with a $3,000 higher price. I would say that this dealership needs a lot of work in customer service as I felt but they didn't even take the time to really see what was wrong. They had a car sale from me and now I'm going to take my business elsewhere."

Avg. Dealer Rating: (22 reviews)
"Dan was helpful once I got there unfortunately I drove over a half day to see a really rough truck. I think a lack of communication between departments left Dan in sales a little bit beside himself and in an embarassing situation. Should have gotten a free soda or lunch even after they dropped the ball by not prequalifying the initial sales call with the customers needs. Dan I'll be waiting for a gift card to 7-11."

Avg. Dealer Rating: (22 reviews)
"All the staff from the sales person Mike until Steve in financing; everyone was extremely friendly and helpful. Gus quickly offered the opportunity for me to take the car home over the weekend. We did purchase the car and were very satisfied with entire process. The car was detailed in like new condition. As we waited other staff were interactive and friendly. The dealership offered hospitality like non other I have experienced in purchasing a vehicle including complimentary snacks and gifts with the purchase. We traded our car and left it on the lot that day. The appraisal of our trade was quick and we felt fair. I rate this dealership 5 star in excellence for service."