Reference Number: ST0410

Details of standard

FM practitioners work in the private, public or third sector and all sizes of organisation. Specific job roles at this level may include: Senior Facilities Manager; Head of Facilities; Head of Estates; Head of FM Operations. This role is accountable for the delivery of a variety of integrated FM operational services (e.g. cleaning, catering) across multiple sites or a portfolio of property assets and FM services, nationally or regionally. They are accountable for setting the FM strategy and budgets, overseeing the financial and operational performance of the FM function, managing client relationships, building the FM client base, business growth and developing the organizational capability of the FM workforce. They may be employed in-house by an FM company or this function might be outsourced and they may provide FM services in any industry sector.

Entry requirements:

Whilst any entry requirements will be a matter for individual employers, typically, an apprentice might be expected to have already achieved ‘A’ levels or equivalent, other existing relevant L4 qualification or relevant experience. They may wish to progress from the L4 FM Apprenticeship.

Apprentices might typically be expected to demonstrate skill in IT literacy at level 2 or equivalent.

Qualifications:

They will have achieved the Institute of Workplace and Facilities Management (IWFM) accredited L6 Extended Diploma in FM and a Bachelor’s degree in Facilities Management. Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment.

Professional recognition:

Successful completion of the apprenticeship will meet the full requirements of the IWFM at Member grade. During the programme, apprentices will receive membership of IWFM at the Affiliate grade.

Lead on FM service delivery and identify opportunities for innovation that create value (evaluate scope and effectiveness of FM service delivery; determine its feasibility; evaluate effectiveness of FM service delivery and innovation)

Scope and evaluate the extent and nature of FM compliance requirements and recommend actions that address the shortfalls (assess risks and implications of non-compliance; differentiate compliance-related accountabilities; monitor and report on compliance performance)

Scope of FM; trends in FM & FM profession; strategic planning techniques; contribution of FM to the success of an organization and the economy; FM delivery plans for a range of contexts; stakeholder management

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