WHEN GIVING A CUSTOMER BAD NEWS
Britons: I'm sorry, sir, but we don't seem to have the sweater you want in your size, but if you give me a moment, I can call the other outlets for you.
Malaysians: No stock.

RETURNING A CALL
Britons: Hello, this is John Smith. Did anyone call for me a few moments ago?
Malaysians: Hello, who call?

ASKING SOMEONE TO MAKE WAY
Britons: Excuse me, I would like to get by. Would you please make way?
Malaysians: S-kew me.

WHEN SOMEONE OFFERS TO PAY
Britons: Hey! Put your wallet away, this drink is on me.
Malaysians: No need lah.

WHEN ASKING FOR PERMISSION
Britons: Excuse me, but do you think it would be possible for me to enter through this door?
Malaysians: (pointing at the door) Can ah?

WHEN ENTERTAINING
Britons: Please make yourself right at home.
Malaysians: No need shy shy one lah!

WHEN DOUBTING SOMEONE
Britons: I don't recall you giving me the money.
Malaysians: Where got?

WHEN DECLINING AN OFFER
Britons: I would prefer not to do that, if you don't mind.
Malaysians: Don't want lah

IN DISAGREEING ON A TOPIC OF DISCUSSION
Britons: Err...Tom, I have to stop you there. I understand where you're coming from, but I really have to disagree with what you said about the issue.
Malaysians: You mad ah?

WHEN ASKING SOMEONE TO LOWER THEIR VOICE.
Britons: Excuse me, but could you please lower your voice? I'm trying to concentrate over here.
Malaysians: Shut up lah!

WHEN ASKING SOMEONE IF HE/SHE KNOWS YOU.
Britons: Excuse me, but I noticed you staring at me for sometime. Do I know you?
Malaysians: See what, see what?

WHEN ASSESSING A TIGHT SITUATION.
Britons: We seem to be in a bit of a predicament at the moment..
Malaysians: Die lah!!