Refund Dolby Atmos for Headphones

Discus and support Refund Dolby Atmos for Headphones in XBoX Games and Apps to solve the problem; i want to know if it possible to get refund from Microsoft cause i bought the Dolby Atmos app without trying because my free trial was out ....
Discussion in 'XBoX Games and Apps' started by Rewhis, Aug 17, 2018.

When you go to the settings under Display&Sound, do you have the console set up to also play game sound through the headphones? If so, do you use any spatial surround modes like Windows Sonic or Dolby Atmos for headphones?

If you set it to Dolby Atmos for Headphones, did you actually purchase Dolby Atmos for headphones? If not, you could only try Dolby Atmos for headphones for two weeks. So check the settings if the headphones work with Stereo or Windows Sonic.

Dolby Atmos on Netflix

Dolby Atmos and Atmos for headphones are two different things. Netflix does not support Atmos for headphones as far as I am aware

ArminatorWin User

Can't Hear Game Audio or menu sounds through headset

Is your console enrolled in the Insider Preview Program?

When you go to the settings under Display&Sound, do you have the console set up to also play game sound through the headphones? If so, do you use any spatial surround modes like Windows Sonic or Dolby Atmos for headphones?

If you set it to Dolby Atmos for Headphones, did you actually purchase Dolby Atmos for headphones? If not, you could only try Dolby Atmos for headphones for two weeks. So check the settings if the headphones work with Stereo or Windows Sonic.

ArminatorWin User

Using earphones on a wireless remote

Check that you have fresh batteries in the controller, as the controller turns off some features when the batteries get low to conserve battery power like rumble and headphone sound.

Also, can you go to the Settings under Display & Sound and check the settings there. If you have set the headset audio to "Dolby Atmos for Headphones", be aware that you need to have PURCHASED the Dolby Atmos for Headphones app.

If you simply downloaded the Dolby Atmos app for free, you only get a 14 day trial of Dolby Atmos for Headphones. After 14 days, Dolby Atmos for Headphones stops working.

You can switch to "Windows Sonic for Headphones" to get the same spatial surround sound effect "for free".

IKEA FURNITUREWin User

Shutting off automatically

Do you have dolby access or dolby headphone atmos installed?

GreyStormGamingWin User

Refund Dolby Atmos for Headphones

I'm not sure if you can a refund for an app, however, it's best to contact Xbox Support directly as they'll be able to assist you directly. Here's a link for you : https://support.xbox.com/en-US/contact-us

Refund Dolby Atmos for Headphones

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