I’m losing my unused Vodafone pay-as-you-go credit after switching

I was interested to read your article about Vodafone’s refusal to repay £420 of unused credit when a customer cancelled their pay-as-you-go account. My mother-in-law has a similar issue.Before switching to another provider she asked Vodafone for a refund of the £51.89 credit on her account. ...

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