Privacy Policy

Australia’s National Privacy Policy defines Personal Information as information or opinion that allows others to identify you. It includes your name, age, gender, contact details as well as any banking or financial details.

At Tuckers Retreat your privacy is important. We only collect personal information that is required for us to be able to process you enquiry or order and manage your account.

1. Does Tuckers Retreat Share My Personal Information?
At no time do we provide your personal information to a 3rd party without your prior written consent.

2. How Secure Is Your Personal Information?
Our website is set up in such a way that your personal information including any credit card details are locked into a secure section of our site. Your personal information is not sent to us via email or transmitted through the internet. Only authorised personnel at Tuckers Retreat have access to the secure section of our website.

However, while Tuckers Retreat maintains high standards in protecting your security, no storage of information on servers connected to the internet can be guaranteed to be absolutely secure.

3. What Happens with Your Personal Information?
The personal information collected from you at this site is or may be used for purchasing and delivery verification purposes, for billing purposes, to maintain your account, to notify you about other or new services or promotions from time to time, to provide customer support, in order to provide you with the products, services or information you have requested.

All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by Gusella Pty Ltd or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
- eWAY is an authorised third party processor for all the major Australian banks.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Gusella Pty Ltd .

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

Tuckers Retreat

Terms

The deposit is non-refundable and will be forfeited if a cancellation is made more than 10 days prior to your scheduled booking. You may transfer your booking to a future date, subject to availability, more than 10 days prior to your scheduled booking and transfer the deposit for that booking...Read More

Cancellation policy

A deposit equal to the first night's accommodation charge will be charged to your credit card at the time of booking. No bookings are secured until the deposit is successfully received. The remaining booking fee will be charged to your credit card 10 days prior to your stay... Read More