Case Study

Artelia in the UK

Lewisham Healthcare NHS Trust

Artelia is supporting the Trust with its transformation and change programme, delivering a series of projects including:

An overarching review of the estates maintenance function encompassing the management, operation and delivery of hard FM services. With this information we were able to help the Trust benchmark and find a best value delivery model to improve standards.

A market test to assess the benefits of outsourcing soft FM, including cleaning, catering, portering and non-emergency patient transport.

Project management secondment to support the Trust’s Estate’s team with the integration of Lewisham Healthcare NHS Trust with Queen Elizabeth Hospital, a PFI built acute healthcare facility in Greenwich.

Conducting patient-led assessments of the care environment to help the Trust understand how well It is meeting the needs of its patients, and identify where improvements can be made