Error while reading SD card

When this error message appears it means that the Ultimaker can't read the SD card. There are a few simple checks you can easily do yourself:

Ensure the SD card is properly inserted in the SD card slot.

Try another SD card to rule out the SD card as source of the problem.

If this doesn't resolve the problem, there's a chance that the problem is caused by the Ulticontroller electronics. In this case we advise you to get in touch with one of our local support teams for further help.