P3 - Openreach Cable Break – Limpley Stoke exchange – Some customers are experiencing Total Loss of Service due to unknown damage. The estimated resolution date is 05/08.

3

In Progress

01/08/2015 01:59

Open

-

P2 - The Aflam 1 and Aflam 2 TV channels are currently experiencing a Loss of Service.

2

In Progress

31/07/2015 18:15

Open

0153

P3 – Openreach cable break – Newent exchange -. Some customers are experiencing total loss of service due to unknown damage. The estimated resolution date is unknown.

3

In Progress

31/07/2015 16:47

Open

01449

P3 – Openreach cable break – Stowmarket exchange -. Some customers are experiencing total loss of service due to water damage. The estimated resolution date is currently 05/08.

3

In Progress

30/07/2015 16:49

30/07/2015 19:33

-

P1 - MyAccount, Sales, TalkTalk website and Service Centre is currently experiencing an outage.

1

In Progress

30/07/2015 15:51

Open

-

P2 - The Soundcity TV channel is experiencing an outage.

2

In Progress

28/07/2015 17:30

Open

-

P3 – Openreach cable break near Kingsmead exchange. Multiple customers are unable to use their Phone, Broadband and TV services. The root cause is unknown. The estimated completion date is 14/08.

3

In Progress

28/07/2015 10:24

Open

-

P3 – Openreach cable break near Norwich North exchange. Multiple customers are experiencing loss of their Phone, Broadband and TV services. The root cause and estimated completion date is currently unknown.

3

In Progress

27/07/2015 13:33

Open

-

P3 – Openreach cable break near Catford exchange as a result of vandalism. Multiple customers are unable to use their phone, broadband and TV services. The estimated resolution date is 04/08.

3

In Progress

27/07/2015 02:57

Open

-

P3 - Openreach Cable Break at Reading Earley Exchange. Multiple customers are experiencing Loss of Phone, Broadband and TV services. The cause is water damage and the estimated resolution date is 07/08.

3

In Progress

22/07/2015 23:02

Open

020

P3 - Openreach Cable Break – Lee Green Exchange – Some customers are experiencing Total Loss of Service due to contractor damage. The estimated resolution date is unknown.

3

In Progress

22/07/2015 16:44

Open

01745

P3 - Openreach Cable Break – Rhyl exchange – Some customers are experiencing Total Loss of Service due to unknown damage. The estimated resolution date is 07/08.