The Suffolk University email system runs on Microsoft Exchange Server®. As the platform on which University communications are based, it is offered to all students, faculty and staff for use in their work with the University.

Microsoft Outlook® is the default email software for members of the Suffolk community who use Windows® PCs. Outlook facilitates the sharing of information, providing an integrated solution for organizing and managing e-mail, calendars, contacts, task lists and notes.

Entourage® is the default for Apple Macintosh® users. Other email programs, such as Thunderbird or Outlook Express, are not compatible with the University's Exchange Server.

Microsoft Outlook Web App® (OWA or, at Suffolk, Umail) is the default Web mail for all students, faculty and staff. OWA may be accessed on any up-to-date web browser, and does not require that the user install any email software.