Windows 7 Pro 64-bit SP1 with Office 2003 (All updates) and Live Mail 2011. Live mail shows in default programs and in Live mail itself to be the default program... However when in Word 2003 you attempt send to, it opens Outlook. Have reset the default and restarted computer with no change. Any ideas? The user doesn't want Outlook for e-mail.

You need to make few registry modification for enabling word to send email to live mail

Ensure you take the backup of registry before any modification

1) Click on Start > All Programs > Accessories > Run > Type regedit
2) Browse to HKEY_LOCAL_MACHINE\Software \Client \Click on Mail
3). Right click on (Default) and click on Modify and in the Value Data box, type
Windows Live Mail
Note: If you don’t find the Mail item, right click on Client and Click New > Key and rename the key to:
Mail
Once the Mail key is created, right click on Mail > New > String Value. Name the value as:
(Default)
Right click on (Default) and Click Modify. In the Value Data box type
Windows Live Mail

So when you click start then default programs highlite windows live mail then click set this program as default.
You did this?
In live mail options on general tab both default buttons are greyed out? This means there default.

DataPro --
1) In Control Panel\All Control Panel Items\Default Programs\"Set Your Default Programs"| click on Windows Live Mail and then "Set this program as Default".

2) In Control Panel\All Control Panel Items\Default Programs\Set Associations scroll down all the way to the Protocol section and click on "MAILTO" and then "Change Program" ( at top right if WLM is not already the Default) and make WLM the Default.

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