Help an old silver surfer please, I keep getting ( PUP.OPTIONAL.INCREDIBAR.A) every time i do virus check i keep taken them off but the little buggers keep coming back, i have tried all the things they say to do but they have not hijacked my home page , any help please

Did as you said but third time of doing and they still here exactly the same PUP.Optional.Incredibar.A, C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\5c1si7zr.default\prefs.js, Good: (), Bad: (user_pref("extensions.incredibar_i.vrsn", "1.5.11.14");), ,[e72179db215aed4998e02c515aaa08f8]PUP.Optional.Incredibar.A, C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\5c1si7zr.default\prefs.js, Good: (), Bad: (user_pref("extensions.incredibar_i.vrsnTs", "1.5.11.1422:52:42");), ,[9a6ee371fd7e3006156383fa54b0956b]PUP.Optional.Incredibar.A, C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\5c1si7zr.default\prefs.js, Good: (), Bad: (user_pref("extensions.incredibar_i.vrsni", "1.5.11.14");), ,[a76122324239b87eb6c2225bfa0a9868]

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.

Double click combofix.exe and follow the prompts.

If combofix will not start or is ended before the "Blue window" please rename combofix.exe to cbf.exe and try again.

If cbf.exe will not start or is ended, you will have to run cbf.exe from safe mode.Reboot in to Safe mode:Restart Windows after you see the BIOS screen and before Windows starts to load.Start tapping the F8 key. The Windows Advanced Options Menu appears.Use the Arrow key to ensure that the Safe Mode option is selected.Press Enter. The computer then begins to start in Safe mode.

Do not exit Combofix while it is running you my loose all your personal settings!Important Note - Do not mouseclick combofix's window while it's running, that may cause it to stall.

When it's done running it will produce a log for you. Please post that log in your next reply.

From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.

Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window. You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.

To remove the incredibar extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.

Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message.

If incredibar is not in the above list of extensions then you could try to Reset FirefoxThe Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

Go to Firefox > Help > Troubleshooting Information. Click the "Reset Firefox" button. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. Firefox will open with all factory defaults applied.

Thank you Gecko but nothing there not a bloody thing, when i was looking through the " combofix " i did notice in the section !supplementry scan ! a my start incredibar line with a few lines of incredibar underneath now this is the first time i have seen MY START , as i said before it has not hijacked my start page but i still get the same load of files after it has run the threats, after it finished scanning it sends a log to me and it has no threats on it I not understand

There is one other way to clear the unwanted extension using about:config in Firefox's address bar and resetting each affected extension like i.newTab and all the other extensions related to incredibar listed in the combofix log. However this is not for the average user as there are hundreds of extensions listed.

Gecko I would like to thank you for all your trouble in helping me i did reinstall FIREFOX and so far no problems , it was giving me hell every time coming up with those (incredibars) THANK YOU again for all your trouble Gulliver