E2000 Firmware Download 0 bytes

I'm trying to update my E2000 router to the latest firmware, but when I download the .bin file it is empty (0 bytes). I tried disabling anti-virus and also tried from two different browsers, IE and Firefox. Anyone else have similar problems? I'm trying to get the firmware from the following URL (Download tab):

Re: E2000 Firmware Download 0 bytes

I tried it from another computer and it worked...would be nice to know why I can't download the file on this machine but I'm going to give up on that part and get this router upgraded! Thanks for your help.

Re: E2000 Firmware Download 0 bytes

I had the same problem - bypassing my proxy allowed me to download it. My guess is that for others, Norton installs itself as a local proxy in order to scan the content and remove malware. For most people, they won't know how to bypass an av installed proxy (Norton, McAfee, etc...). It would be good if the web guys @ cisco fix this since this isn't an end user issue.