Wacom Forum - Wacom Europe GmbH

NEW tablet driver 6.3.23-4 for OSX released. For release notes use the link below the driver on the download page. Fixed: Problem mit modifiers on keyboard in combination with pentip, accidential double-clicks etc. Last update for an issue with ZBrush navigation.

New version for for Windows 6.3.23-1: Fixed various problems - zooming with expresskeys, 'driver not responding' error message and others.

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom Cintiq Pro 13” or 16”, please update the tablet pen firmware to version 1.2.3.0 to address this issue. The update is now available via the Wacom Desktop Center application on your computer. - There is now also such a firmware update for MobileStudio Pro for this issue.

I am able to get my Cintiq pro 13 to work with the DP + USB to USB-C adapter, however when I try to connect it directly to the Thunderbolt 3 port on my computer using a Thunderbolt 3, or the supplied USB-C cable, it will only act as a secondary display. I do not get any touch or pen capabilities. I have an Alienware 15 R4 laptop.

This has been really frustrating because I sent back a Cintiq 13HD and that actually seemed to work better and be less cluttered. I bought the pro 13 specifically because I wouldn't need as many cables. Thanks!

Which DP + USB to USB-C adapter are you using? Does it allow you to use the Cintiq at 4k 60hz? And does it induce any other problems - my keyboard input lags or skips strokes when I connect he Cintiq Pro to the XPS via the USB-C cable.