Dr. Morris was extremely kind, and explained our steps as we were both carriers for a genetic disorder. It clearly took extra screening, and steps on our part to confirm we had healthy children to transfer. He made sure we understood the steps, our options, and was very kind in the discussions.... I believe Randy Morris treated his patients as a human, because he took the time to make sure we understood the whole process from start to finish. He explained each transfer, and his staff made sure we were always updated.

+ Read more

Age

29

Treated

2016

Success with this Doc

Yes

Race

European

Income

$50K - $99K

Occupation

—

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

1 IVF

Diagnosis

Anovulation, PCOS

10

How was your experience with Randy Morris?

Dr. Morris was extremely kind, and explained our steps as we were both carriers for a genetic disorder. It clearly took extra screening, and steps on our part to confirm we had healthy children to transfer. He made sure we understood the steps, our options, and was very kind in the discussions.

What one piece of advice would you give a prospective patient of Randy Morris?

I believe Randy Morris would do anything he can to help you achieve a pregnancy. He is very knowledgeable and will do what is best for you.

During treatment, did you feel like you were treated like a number or a human?

I believe Randy Morris treated his patients as a human, because he took the time to make sure we understood the whole process from start to finish. He explained each transfer, and his staff made sure we were always updated.

Describe the protocols Randy Morris used in your cycles and their degree of success.

I came to Dr. Morris late, I had already tried Clomid unsuccessfully with an ob/gyn. During routine screening, we found out we were carriers and decided to do IVF with PGD screening to confirm they were not affected. He did a normal protocol as I also have PCOS.

Describe your experience with the nursing staff.

The nursing staff at his office is amazing. They explained everything to me step by step, made sure I was always updated on the adjustment for medication and even hugged me on our last office visit. I have high standards for nursing because of them.

Describe your experience with IVF1.

I believe the clinic's strengths are the online portal. They update all the meds, procedures, etc in there. You can review it anytime day or night as well as review documents directly online.

Describe the costs associated with your care under Randy Morris.

I had costs associated with medication (directly from the pharmacy), we had costs associated with egg retrieval, as well as costs associated with testing for a genetic disorder.

10

Doctor

Randy Morris

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

27 - 29

Treated

2014 - 2016

Success with this Doc

No

Treatment

1 IUI

Diagnosis

Anovulation, PCOS, Immunological

10

He [Dr. Morris] is so kind, and always has time. Answers emails directly and cares about his patients. He is always wanting to go above and beyond and he was there doing the hsg, doing the IUI, chatting through the whole thing. He made me feel like a person instead of just a number or someone there to get him more money. He wanted my IUI to work...He was in with me during hsg and was kind, asking how I feel about everything. He was there in everything we did, he was able to ask me if I was okay. Emotions are a real human trait.

+ Read more

Age

27 - 29

Treated

2014 - 2016

Success with this Doc

No

Race

Other

Income

$50K - $99K

Occupation

Teacher

Order & Number of Docs Seen

1 Doc Seen

Treatment

1 IUI

Diagnosis

Anovulation, PCOS, Immunological

10

How was your experience with Randy Morris?

He is so kind, and always has time. Answers emails directly and cares about his patients. He is always wanting to go above and beyond and he was there doing the hsg, doing the IUI, chatting through the whole thing. He made me feel like a person instead of just a number or someone there to get him more money. He wanted my IUI to work.

What one piece of advice would you give a prospective patient of Randy Morris?

Relax. You're already going through something so overwhelming, let his expertise guide you through what you're about to do. Also - ask questions! Be your own advocate. When I thought something was off, he took the time to help me answer those questions.

During treatment, did you feel like you were treated like a number or a human?

He was in with me during hsg and was kind, asking how I feel about everything. He was there in everything we did, he was able to ask me if I was okay. Emotions are a real human trait.

Describe the protocols Randy Morris used in your cycles and their degree of success.

I don't remember specifics, but we did use all the normal protocols for IUI. We had same day sperm retrieval and ultrasounds each time.

Describe your experience with the nursing staff.

They are there to help. When going into any procedure, they are always willing to go the extra mile to make sure I am comfortable. They knew I was a little stressed and took the time to explain everything and made sure I was ready to go each time.

Describe your experience with IVF1.

Strengths: beautiful new equipment, great staff, quick appointments
Cons: no parking, no bed in the blood draw room (I need to lay down or I pass out, I always felt like a burden having to lay down!)

Describe the costs associated with your care under Randy Morris.

Nothing was covered under insurance for me, so everything was very expensive. Each ultrasound was $400 and everything else was mixed in.

10

Doctor

Randy Morris

Communication

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

30

Treated

2016

Success with this Doc

?

Treatment

6 IUI, 1 IVF

Diagnosis

Endometriosis, Male Factor, Unexplained

10

Dr. Morris always personalizes your care...He's kind, compassionate and has a little bit of a humorous side to him... He explains procedures to you thourougly. If it's a procedure you're awake for, he literally walks you through step by step of everything he's doing (I'm putting on gloves right now, etc). It might seem a little silly at times, but it does wonders for easing anxiety.

+ Read more

Age

30

Treated

2016

Success with this Doc

?

Race

European

Income

$50K - $99K

Occupation

Nurse or HC Services

Order & Number of Docs Seen

1 Doc Seen

Treatment

6 IUI, 1 IVF

Diagnosis

Endometriosis, Male Factor, Unexplained

10

How was your experience with Randy Morris?

At first, I wasn't sure what I thought of Dr. Morris, but I also don't know if that was because of the initial shock of sitting in an fertility clinic. However, by the 2nd time meeting with Dr. Morris I really liked him. He explains procedures to you thourougly. If it's a procedure you're awake for, he literally walks you through step by step of everything he's doing (I'm putting on gloves right now, etc). It might seem a little silly at times, but it does wonders for easing anxiety. Dr. Morris has wheeled my gurney to the OR, he's helped the nurses clean me up after procedures (both of which are extremely rare for doctors to do!!). He's kind, compassionate and has a little bit of a humorous side to him.

What one piece of advice would you give a prospective patient of Randy Morris?

Ask questions and be prepared for truthful answers. Dr. Morris stays up to date on the latest trends and procedures in the infertility world. He won't laugh at you or make you feel dumb if you ask about eating particular foods or doing acupuncture, etc. He will tell you what the research says about a particular trend.

During treatment, did you feel like you were treated like a number or a human?

The nurses are great and Dr. Morris always personalizes your care!

Describe the protocols Randy Morris used in your cycles and their degree of success.

He Started out with putting my husband on Letrozole to see if his sperm counts would increase and we would get pregnant on our own. We then moved onto Clomid with IUIs, then injections (follistim and crinone) with IUIs. After a break, we moved on to IVF (birth control, gonal-f, low dose hcg, ganirelex, progesterone in oil, low dose baby aspirin, lupron, endometrin, estrace).
My husband had several semen analysis done. I had Amh, hysterosocopy, hsg, laparoscopy (stage 2 endometriosis). Sorry, I can't remember other testing off hand.

Describe your experience with the nursing staff.

All of the nurses are great at answering questions and providing rationales. They also return phone calls in a timely manner. They've all been very kind and empathetic.

Describe your experience with IVF1.

They are clean and organized. Each staff member treats you like a person and not just another number, even on busy days.
Their biggest downfall, is they get very backed up on the weekends (especially during ivf cycles) because appointments often end up being double booked. If it's just blood work it's not bad - you're in and out. The ultrasounds are more time consuming and contribute to the back ups. Even though it's frustrating, I'm glad the techs are taking their time and thouroughly examining our follicles.

Describe the costs associated with your care under Randy Morris.

So far, since May of 2016, we've paid over $6,400 for copays, blood work, ultrasounds, testing, meds, etc. I don't recall exact costs of items.

10

Doctor

Randy Morris

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

30

Treated

2016

Success with this Doc

Yes

Treatment

4 IUI, 1 IVF

Diagnosis

Unexplained

10

I came to Dr. Morris after experiencing a miscarriage and being told my eggs were poor quality. Morris immediately looked over the results from our miscarriage before our meeting and provided insight that our other doctor overlooked. He was willing to test my already-frozen embryos and adjusted medication during my FET resulting in me not having to cancel the cycle...Dr. Morris explained what was going on and the process of treatment very thoroughly, he did not rush me out of our consultation.

+ Read more

Age

30

Treated

2016

Success with this Doc

Yes

Race

Other, Prefer not to answer

Income

$100K - $199K

Occupation

Consultant

Order & Number of Docs Seen

3rd of 3 Docs

Treatment

4 IUI, 1 IVF

Diagnosis

Unexplained

10

How was your experience with Randy Morris?

I came to Dr. Morris after experiencing a miscarriage and being told my eggs were poor quality. Morris immediately looked over the results from our miscarriage before our meeting and provided insight that our other doctor overlooked. He was willing to test my already-frozen embryos and adjusted medication during my FET resulting in me not having to cancel the cycle. I got pregnant and was able to have a successful pregnancy.

What one piece of advice would you give a prospective patient of Randy Morris?

Like with any clinic, you'll still need to be your own advocate. Make sure you ask questions because Dr Morris will answer!

During treatment, did you feel like you were treated like a number or a human?

Dr. Morris explained what was going on and the process of treatment very thoroughly, he did not rush me out of our consultation. He took his time and met with me as much as I needed, and even answered our call after hours himself when we had questions about medication.

Describe the protocols Randy Morris used in your cycles and their degree of success.

I came to Dr Morris after having a miscarriage and d&c, and 16 weeks later I still hadn't gotten my period. His nurse got me on birth control initiated my period, and then Dr. Morris recommended a hysteroscopy to clear out any potential scar issues and damage done by the d&c. He was also willing to do pgs testing on my already frozen embryos during that time. Then, as soon as I go my period again, we were able to start the process preparing for an FET. After a week my uterine lining levels had stalled, so he suggested I start taking estrogen pills vaginally. My lining went up to a 7.0 mm, and he was confident that was enough for the embryos to take. He also suggested we transfer both our embryos since they were considered 6 day embryos and did not have the development normally seen. I got pregnant with one baby who is now 11 months old.

Describe your experience with the nursing staff.

At one point, during my hsg, I became so faint and weak. The nurses were very caring and even called my mom to come pick me up since I was so lightheaded. They were helpful with all my questions and demonstrated clearly how to administer the shots.

Describe your experience with IVF1.

The clinic is very organized. At the time of my treatment the surgical procedures were considered out-of-network which was the only negative for me since Dr. Morris himself was considered in network. I have heard this may have changed in the past year. In any case, yes it is a big clinic but I felt from the receptionist, to the techs taking my blood each time (both were extremely nice and caring), to the nurses this clinic made you feel like you weren't one in a thousand. The ultrasound tech was a little rushed and quick during her ultrasounds, but she did her job and when we did get pregnant she took her time and let us see the baby for a good amount of time.

Describe the costs associated with your care under Randy Morris.

I don't remember all specifics. PGS testing was significantly cheaper - we tested 3 embryos for I think it was around $3000. Dr. Morris was 80% covered under our insurance and the surgical procedures were 60% covered since they were considered out of network. Surgical procedures I experienced at IVF1 were the hsg test, hysteroscopy, and FET transfer.

10

Doctor

Randy Morris

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

31

Treated

2015

Success with this Doc

?

Treatment

2 IUI, 1 IVF

Diagnosis

Diminished Ovarian Reserve, Male Factor, Other

10

I overall like him and really like his practice. I got the sense that he really knows his stuff. He is not super warm but I didn’t find him completely cold just a bit straightforward, which is fine. He provided a couple of treatment options for our sitiutatiin but I did find I had to press to him to get his opinion on which was the best mothod... In 2015 we did IUI with gonaditropins (gonal-f) with and HCG trigger (I think).

+ Read more

Age

31

Treated

2015

Success with this Doc

?

Race

European

Income

$50K - $99K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

2 IUI, 1 IVF

Diagnosis

Diminished Ovarian Reserve, Male Factor, Other

10

How was your experience with Randy Morris?

I overall like him and really like his practice. I got the sense that he really knows his stuff. He is not super warm but I didn’t find him completely cold just a bit straightforward, which is fine. He provided a couple of treatment options for our sitiutatiin but I did find I had to press to him to get his opinion on which was the best mothod.

What one piece of advice would you give a prospective patient of Randy Morris?

If using insurance double check that both the clinic and surgery center are in network. We had an issue that the surgery center was not in network so that was annoying to deal with.

During treatment, did you feel like you were treated like a number or a human?

The office staff is attentive and kind. They all refer to me by name. Good follow up after HSG and retrieval procedures. Consistently communicate all pertinent info. Helped with making sure I was able to obtainin meds when insurance issues came up.

Describe the protocols Randy Morris used in your cycles and their degree of success.

In 2015 we did IUI with gonaditropins (gonal-f) with and HCG trigger (I think). I can’t remeber for sure but I think the dosing went up a little bit for the second cycle. I had 2 IUIs the second resulted in a live birth. I believe I had a 6 follicles the second time which was a bit more than planned but ultimately was fine as it resulted in a one live birth.
For the current treatment cycle we decided on IVF. For stim cycle I took follostim, low dose Hcg, baby aspirin, ganirelix, the trigger shot was a bolus of low dose hcg and Lupron . 11 eggs retrieved and 10 fertilized successfully using ICSI. Expecting to find out how many made it to day 5 blastocyst today.

Describe your experience with the nursing staff.

I have all good things to say. They are all consistently kind, compassionate and patient. Any question I have had they have been very responsive. Yesterday I callled because I had concerns with next steps and scheduling a trip, the nurses were very helpful with addressing my questions.

Describe your experience with IVF1.

I can’t think of any weaknesses off the top of my head. The staff and nurses are really what I enjoy about the clinic. Everyone is helpful and kind. When you have a tough day they are always compassionate and ask how you are doing and if a scheduling conflict comes up they work with you to get you in.

Describe the costs associated with your care under Randy Morris.

This is hard to answer for the current IVF treatment I have a New insurance policy. For meds, office visits (monitoring), procedures, genetic testing and crypreservation we’ve spent around $10,000 so far plus insurance premiums. I don’t remeber what we spent for our IUIs but it wasn’t much becUse we had better insurance.

10

Doctor

Randy Morris

Communication

Trustworthiness

Compassion

Explained risks

Frequency seen during appointments

10

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

45 - 46

Treated

2013 - 2014

Success with this Doc

Yes

Treatment

1 IVF, Donor Eggs, Donor Sperm

Diagnosis

Unexplained

10

He [Dr. Morris] is results oriented. Direct, but not in a rude way. He's accessible to his patients. I once called on a Sunday night, 11:45pm, because of bleeding. He had released me from his care the week prior to my OB. Yet he still called me and addressed my concerns warmly. Highly recommend him!...I didn't see him often. He performed testing and my embryo transfers. I had no real need to see him face to face for ultrasounds or bloodwork, so this was appropriate. I very much liked his attention to detail. He was willing to tweak my med dosages after every blood draw (& did several times!) I strongly feel it was because his willingness to keep such a close eye that my last cycle was successful!

+ Read more

Age

45 - 46

Treated

2013 - 2014

Success with this Doc

Yes

Race

European, Native American

Income

$50K - $99K

Occupation

—

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

1 IVF, Donor Eggs, Donor Sperm

Diagnosis

Unexplained

10

How was your experience with Randy Morris?

I didn't see him often. He performed testing and my embryo transfers. I had no real need to see him face to face for ultrasounds or bloodwork, so this was appropriate.
I very much liked his attention to detail. He was willing to tweak my med dosages after every blood draw (& did several times!) I strongly feel it was because his willingness to keep such a close eye that my last cycle was successful!

What one piece of advice would you give a prospective patient of Randy Morris?

He is results oriented. Direct, but not in a rude way. He's accessible to his patients. I once called on a Sunday night, 11:45pm, because of bleeding. He had released me from his care the week prior to my OB. Yet he still called me and addressed my concerns warmly. Highly recommend him!

During treatment, did you feel like you were treated like a number or a human?

All staff knew who I was and that I was using donated embryos. They were encouraging and supportive. Along the way during our 3 attempts, not one person neglected to ask how I was doing. Very sincere group of people.

Describe the protocols Randy Morris used in your cycles and their degree of success.

I did 3 frozen donated embryo transfers with him. I sadly no longer have access to the specific levels within their portal, but my successful transfer my lining was 8 (in compared to 10 and a 12 prior attempts.) And my progesterone and estrogen levels were at the lowest place within normal than in previous cycles. He did my hcg draw at 8dp5dt. My level was 7.20. My first positive draw! No one reached negatively, in fact they told me each step was like jumping over a hurdle and we had to see how the next step went. 10dp-23, 13dp-68. I had a healthy singleton pregnancy and delivered a beautiful baby girl.

Describe your experience with your nurse.

As stated previously, I wasn't assigned one primary nurse. I did however see the same staff on most visits.
The majority were well versed in my care without having to "look me up." All staff was courteous and knowledgeable.

Describe your experience with IVF1.

Be prepared for this office to be direct. They are nice, but do not give false hopes. This was great for me! But I understand not everyone appreciates or is ready for tat approach.
Their billing office is easy to work with. Initially I didn't realize Id receive 2 seperate bills from them... One for office visits and the other from surgical procedures (like transfer.) That was a weakness. I was behind in paying them because I wasn't aware of the 2 separate & thought I had paid up in full. Other than that, I have no negative feedback

Describe the costs associated with your care under Randy Morris.

The total without insurance was $5400 in 2014 plus medications. I recently called in prep for another cycle, cost rose to $8900 plus meds

10

Doctor

Randy Morris

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

—

Treated

—

Success with this Doc

?

Treatment

3 IUI, 2 IVF

Diagnosis

Other

10

I actually met with Kim Goehl, the nurse practitioner that is basically almost equal in status to Dr. Morris. She is the FIRST ONE in this journey that has not only known that pregnancy/birth control/hormones interfere with TSH levels and doses of Synthroid, but was like "that's totally common knowledge." I have had to explain it to every other person including so-called reproductive endocrinologists. Anyway, they seem super knowledgeable and worth the extra drive as compared to my first IVF clinic.

+ Read more

Age

—

Treated

—

Success with this Doc

?

Race

European, Ashkenazi Jewish

Income

$100K - $199K

Occupation

Professor

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

3 IUI, 2 IVF

Diagnosis

Other

10

How was your experience with Randy Morris?

I am about to start my first IVF egg retrieval with them. I actually met with Kim Goehl, the nurse practitioner that is basically almost equal in status to Dr. Morris. She is the FIRST ONE in this journey that has not only known that pregnancy/birth control/hormones interfere with TSH levels and doses of Synthroid, but was like "that's totally common knowledge." I have had to explain it to every other person including so-called reproductive endocrinologists. Anyway, they seem super knowledgeable and worth the extra drive as compared to my first IVF clinic. I will say that the hysteroscopy was extremely uncomfortable and I also had one very uncomfortable ultrasound, but I'm here for the results! And their stats are better than other doctors and better than the national average.

What one piece of advice would you give a prospective patient of Randy Morris?

Don't take the prescription prenatal vitamins-- the copay was $50 for one month!!

During treatment, did you feel like you were treated like a number or a human?

They seemed to know me when I called.

Describe the protocols Randy Morris used in your cycles and their degree of success.

They are going to use Gonal-F/Follistim, which I have used before, but also a low dose aspirin and a low dose HCG, which I have never tried before.

Describe your experience with the nursing staff.

I seem to get different people all the time, but at least all of them are native English speakers (I'm not prejudiced, just had a communication issue with a very nice Japanese nurse at my last clinic!) and seem to have access to all the notes from prior interactions. You can get the nurses' station by pressing 8 in the phone menu and you almost always get a real human nurse. If not, they do return voicemails quickly.

Describe your experience with IVF1.

Strengths: have their own surgical center on the bottom floor, computerized check-in, near downtown Naperville shopping/cafés/restaurants so you can have a little reward afterwards, free parking and always easy to find a spot

Describe the costs associated with your care under Randy Morris.

I had to pay $2400 up front for PGS testing (they adjust the amount later based on the number of embryos you have to test.)

10

Doctor

Randy Morris

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

7

Age

—

Treated

—

Success with this Doc

No

Treatment

1 IUI, 1 IVF, 1 Egg Freezing

Diagnosis

Unexplained

7

Dr. Morris is the only doctor at the facility [IVF1] so I feel he is flooded with patients that he may not be able to keep up with and for that reason I felt like a number...Dr. Morris is very straight to the point and seems highly educated in the field. He doesn't have a huge sense of humor or act like your best friend, he is your doctor and keeps everything very professional. Any questions I have ever had, he did his best to explain it to me and help me better understand the process

+ Read more

Age

—

Treated

—

Success with this Doc

No

Race

Other

Income

$50K - $99K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

1 IUI, 1 IVF, 1 Egg Freezing

Diagnosis

Unexplained

7

How was your experience with Randy Morris?

Dr. Morris is very straight to the point and seems highly educated in the field. He doesn't have a huge sense of humor or act like your best friend, he is your doctor and keeps everything very professional. Any questions I have ever had, he did his best to explain it to me and help me better understand the process, even though it can be hard for someone who is new to infertility to understand, I got the gist most of the time. During procedures, he makes sure your comfortable and shows more compassion than he will sitting in his office chair. Overall, I think he is a good doctor and I am trusting him with this process.

What one piece of advice would you give a prospective patient of Randy Morris?

Ask questions and don't stop until you completely understand. It is your body and you deserve to understand everything happening to it.

During treatment, did you feel like you were treated like a number or a human?

I do not feel as if the doctor was familiar with his patients, but the nursing staff was amazing and kept up well with patients. Dr. Morris is the only doctor at the facility so I feel he is flooded with patients that he may not be able to keep up with and for that reason I felt like a number.

Describe the protocols Randy Morris used in your cycles and their degree of success.

I am a 32 year old female with a high AMH of 4.6. I did stem shots for 11 days as follows...
days 1-4 Follistim 200IU
days 5-7 Follistim 200IU, Ganirelix, and low dose HCG
days 8-10 Follistim 75IU, Ganirelix, and low dose HCG
day 11 Lupron and HCG triggers
From this cycle I retrieved only 3 eggs, all of which fertilized, and only one made it to a 6 day blastocyst and is now frozen. Next cycle we will be upping the Follistim considering I didn't have the best reaction to the dose this cycle.

Describe your experience with the nursing staff.

The nursing staff is amazing! Always organized, return phone calls promptly, and very compassionate. This is one of the things that I love about his office!

Describe your experience with IVF1.

The clinic has great hours and also does procedures in the same building as monitoring. They also have a remote location for monitoring for those that are not close to the main office. The clinic is a great place and I do not have any weaknesses to discuss.

Describe the costs associated with your care under Randy Morris.

I have not been fully billed yet and have made small payments as I go along so I cannot give a total that I have paid, but a cycle typically costs around $15,000. Also, their office offers a really fair PGS testing price of $2,400 for 4 embryos to be tested, while most other clinics are from $4,000-$6,000.

7

Doctor

Randy Morris

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

9

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

7

Age

—

Treated

—

Success with this Doc

?

Treatment

1 IUI, 2 IVF

Diagnosis

Diminished Ovarian Reserve

7

Dr Morris is responsive and answers questions. I was able to get consults and regroups with him whenever I requested them. He also personally responded to my questions via the portal....Dr. Morris only prescribes to protocols that have valid clinical studies to back them up. His protocols are pretty simple -- he doesn't use any experimental drugs. Saizen is often used for women with DOR, but he did not recommend that for me bc he believes that higher doses of Follistim work just as well. He doesn't promote supplements like CoQ10 bc they are not regulated. He's pretty by the book. I've found him to have a great bedside manner. He's good about explaining the procedures and protocols.

+ Read more

Age

—

Treated

—

Success with this Doc

?

Race

South Asian

Income

$200K - $499K

Occupation

Doctor

Order & Number of Docs Seen

3rd of 3 Docs

Treatment

1 IUI, 2 IVF

Diagnosis

Diminished Ovarian Reserve

7

How was your experience with Randy Morris?

Dr. Morris only prescribes to protocols that have valid clinical studies to back them up. His protocols are pretty simple -- he doesn't use any experimental drugs. Saizen is often used for women with DOR, but he did not recommend that for me bc he believes that higher doses of Follistim work just as well. He doesn't promote supplements like CoQ10 bc they are not regulated. He's pretty by the book. I've found him to have a great bedside manner. He's good about explaining the procedures and protocols. He's also responsive on the patient portal. I have not done a transfer with him yet, but retrievals have gone fairly well. Overall, great experience so far.

What one piece of advice would you give a prospective patient of Randy Morris?

Reach out to him if you have questions.

During treatment, did you feel like you were treated like a number or a human?

Dr Morris is responsive and answers questions. I was able to get consults and regroups with him whenever I requested them. He also personally responded to my questions via the portal.

Describe the protocols Randy Morris used in your cycles and their degree of success.

Great nurses. Very responsive via the portal and phone calls. One of the ultrasound techs is a little abrasive/unfriendly, but literally everyone else has been fantastic.

Describe your experience with IVF1.

The clinic is very updated and not too busy. I've had to wait a maximum of 10 minutes for a monitoring appointment. One of their biggest selling points is how their well-functioning, prompt clinic. With minimal wait-times and friendly, knowledgeable clinical staff -- the clinic is easily one of the best in the Chicago area.. Dr Morris has also invested a lot in the lab, so I have faith that my embryos are getting the best chance of growing.

Describe the costs associated with your care under Randy Morris.

$1800 PGS testing. We had met our deductible so everything else was covered.

7

Doctor

Randy Morris

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

7

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

38 - 39

Treated

2015 - 2016

Success with this Doc

Yes

Treatment

12 IUI, 2 IVF, Donor Sperm

Diagnosis

Unexplained

10

Dr. Morris is very analytical, which appeals to my business nature. He's done his research and knows what he's talking about. He's responded to any communication I've sent to him directly and is a man of science. I'm sure it's hard to deal in science for such an emotional journey, but he navigates it well.

+ Read more

Age

38 - 39

Treated

2015 - 2016

Success with this Doc

Yes

Race

European

Income

$100K - $199K

Occupation

Operations

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

12 IUI, 2 IVF, Donor Sperm

Diagnosis

Unexplained

10

How was your experience with Randy Morris?

Dr. Morris is very analytical, which appeals to my business nature. He's done his research and knows what he's talking about. He's responded to any communication I've sent to him directly and is a man of science. I'm sure it's hard to deal in science for such an emotional journey, but he navigates it well.

What one piece of advice would you give a prospective patient of Randy Morris?

He didn't change protocol on procedures, which is frustrating in an emotional and hormonal lyrics induced state. Try to have patience, as he knows what he's doing.

During treatment, did you feel like you were treated like a number or a human?

His staff and himself are so personal, caring and knowledge. They were responsive regardless of my questions and we're always supportive.

Describe the protocols Randy Morris used in your cycles and their degree of success.

My tests showed no issues, just unexplained infertility. We used Follistim, Ganirellex, an HCG trigger, Crinone and progesterone in oil during my retrieval and transfer.

Describe your experience with the nursing staff.

Amazing!! Each and every one I worked with was fantastic, passionate about my success, and working to help support me.

Describe your experience with IVF1.

The clinic works with self pay patients by helping with donated medicine when they have it. Their insurance department will help council you on IL insurance options, and the nurses and reception are so personal and lovely.

Describe the costs associated with your care under Randy Morris.

I don't remember the facility cost. Just overall costs including meds and donor sperm. All in, each IUI was about $3,500 and the retrieval and transfer is about $12- $13k.

10

Doctor

Randy Morris

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

5

Age

28

Treated

2016

Success with this Doc

Yes

Treatment

1 IVF

Diagnosis

Male Factor

5

My questions went unanswered, I was rushed in and out... I felt like he was pushy and had no emotion. He rushed through the plan and I left without a true understanding about what I was about to go through. When i declined pgs testing he was very rude to my husband and I and i left the office crying.... They [IVF1 Nurses] were rude and short, showed no compassion and were emotionless. They made me feel unwelcomed and almost as if I was disliked

+ Read more

Age

28

Treated

2016

Success with this Doc

Yes

Race

Other

Income

$0 - $49K

Occupation

Teacher

Order & Number of Docs Seen

1 Doc Seen

Treatment

1 IVF

Diagnosis

Male Factor

5

How was your experience with Randy Morris?

I felt like he was pushy and had no emotion. He rushed through the plan and I left without a true understanding about what I was about to go through. When i declined pgs testing he was very rude to my husband and I and i left the office crying.

What one piece of advice would you give a prospective patient of Randy Morris?

Don't leave until every last question is answered and make sure to write every single thing down because if you have questions they will blow you off or give you an attitude if you have to call

During treatment, did you feel like you were treated like a number or a human?

My questions went unanswered, I was rushed in and out, staff showed no emotion

Describe your experience with the nursing staff.

They were rude and short, showed no compassion and were emotionless. They made me feel unwelcomed and almost as if I was disliked

Describe your experience with IVF1.

I can't leave a terrible review because I walked away with a baby but I will never forget the way the staff made me feel. I recommend they take a course in how to speak to people. I honestly felt at one point that my doctor didn't like me and that he might sabotage my transfer because of personal feelings.

Describe your experience with your monitoring appointments.

Scheduling was relatively easy. The lack of communication between the main office and the office I went to for monitoring needs improvement. There were many times I went in for monitoring and they couldn't find me on the schedule because I was put in the system at a different location

Describe the costs associated with your care under Randy Morris.

The costs are outrageous. I doubt know an exact number but we paid well over $12,000 when it was all said and done, with insurance.

What specific things went wrong at this clinic?

Lost paperwork

Failed to call with results

Failed to order appropriate test

Failed to send your chart to another clinic

Lost results

Provided conflicting information

Failed to convey critical information

5

Doctor

Randy Morris

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

4

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

5

Age

34

Treated

2013

Success with this Doc

No

Treatment

IVF, Donor Eggs

Diagnosis

Diminished Ovarian Reserve, Uterine Fibroids

5

Dr. Morris completed diagnostic tests which showed POF. Dr. Morris recommended IVF with donor eggs. We went through 1 IVF and 4 FETs with embryos created with our donor eggs. None were successful. He then completed a HSG which showed a fibroid but stated it did not warrant surgical attention. He recommended gestational surrogacy. He was unable to provide answers as to why our cycles had failed.

+ Read more

Age

34

Treated

2013

Success with this Doc

No

Race

European

Income

$100K - $199K

Occupation

—

Order & Number of Docs Seen

1st of 2 Docs

Treatment

IVF, Donor Eggs

Diagnosis

Diminished Ovarian Reserve, Uterine Fibroids

5

How was your experience with Randy Morris?

Dr. Morris is a very compassionate doctor who cares about his patients. Unfortunately he did not recognize several uterine adhesions which made all of our IVF attempts unsuccessful. He was not willing to pursue additional testing to see why I was unable to get pregnant. We then decided to get a second opinion.

What one piece of advice would you give a prospective patient of Randy Morris?

Advocate for tests, procedures if you feel it necessary.

During treatment, did you feel like you were treated like a number or a human?

Dr. Morris and his staff really took time with you at every single appointment. He never ran late. He took ample time to explain things and to answer our questions.

Describe the protocols Randy Morris used in your cycles and their degree of success.

Dr. Morris completed diagnostic tests which showed POF. Dr. Morris recommended IVF with donor eggs. We went through 1 IVF and 4 FETs with embryos created with our donor eggs. None were successful. He then completed a HSG which showed a fibroid but stated it did not warrant surgical attention. He recommended gestational surrogacy. He was unable to provide answers as to why our cycles had failed. We then sought a second opinion.

Describe your experience with the nursing staff.

All of the nurses were wonderful. Very compassionate. They always took time to answer all of our questions.

Describe your experience with IVF1.

Very kind, compassionate staff. Dr. Morris has a great bedside manner. He was always on time. He always took the time to answer questions concerns. When I had an issue post transfer and called the after hours service, he called back immediately. He was not willing to investigate why our attempts had failed and instead immediately recommended gestational surrogacy.

Describe the costs associated with your care under Randy Morris.

Everything was covered by insurance.

5

Doctor

Randy Morris

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

5

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

8

Age

—

Treated

—

Success with this Doc

?

Treatment

1 IUI

Diagnosis

—

8

Don’t expect to see the Dr [Dr. Randy Morris] very much and ask questions when you have them...Dr Morris is pretty blunt and to the point, but I would rather have an honest doctor than have unrealistic expectations for my treatment and outcome. I saw Dr Morris for consultations (or we saw the nurse practitioner who works with him) and for surgical procedures. The actual IUI was completed by a nurse.

+ Read more

Age

—

Treated

—

Success with this Doc

?

Race

European

Income

$50K - $99K

Occupation

Nurse or HC Services

Order & Number of Docs Seen

1 Doc Seen

Treatment

1 IUI

Diagnosis

—

8

How was your experience with Randy Morris?

Dr Morris is pretty blunt and to the point, but I would rather have an honest doctor than have unrealistic expectations for my treatment and outcome. I saw Dr Morris for consultations (or we saw the nurse practitioner who works with him) and for surgical procedures. The actual IUI was completed by a nurse.

What one piece of advice would you give a prospective patient of Randy Morris?

Don’t expect to see the Dr very much and ask questions when you have them.

During treatment, did you feel like you were treated like a number or a human?

The clinic treats so many patients that it’s hard not to feel like a number. When speaking with an actual nurse, though, I felt like a human.

Describe your experience with the nursing staff.

The nurses are all very nice. Many times you just get messages from them through the patient portal, but when you talk to them over the phone, they are almost always caring and compassionate. When I had questions about my treatment plan, the nurse I talked to took the time to answer my questions and give her honest opinion about her thoughts on our approach. She even told me what she would do if she were in my position, which is really helpful during a time filled with so much uncertainty.

Describe your experience with IVF1.

The clinic is big and sees many many patients so it’s hard not to feel like a number. The staff is very friendly though and takes the time to make you feel more human. The actual facility is beautiful and state of the art.

Describe the costs associated with your care under Randy Morris.

They said the cost for iui was $1900 with all testing and ultrasounds.

8

Doctor

Randy Morris

Communication

Trustworthiness

Compassion

Explained risks

Frequency seen during appointments

9

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

8

Age

30 - 31

Treated

2015 - 2016

Success with this Doc

No

Treatment

1 IUI

Diagnosis

Anovulation, PCOS, Unexplained

8

Dr. Morris would respond within 24 hour with any questions I had (which you can post on the online portal). He takes the time to answer all questions face to face and it doesn't take long to get a consultation booked to see him... I have annovulation and possibly PCOS. I did 3 rounds of Clomid (monitored) and am on my 3rd round of injectables. I take 75 of follistim and 5 units low dose HCG with a trigger shot and go in for monitoring every few days. This will be my 2nd IUI.

+ Read more

Age

30 - 31

Treated

2015 - 2016

Success with this Doc

No

Race

European

Income

$200K - $499K

Occupation

Investor

Order & Number of Docs Seen

1 Doc Seen

Treatment

1 IUI

Diagnosis

Anovulation, PCOS, Unexplained

8

How was your experience with Randy Morris?

Dr. Morris would respond within 24 hour with any questions I had (which you can post on the online portal). He takes the time to answer all questions face to face and it doesn't take long to get a consultation booked to see him.

What one piece of advice would you give a prospective patient of Randy Morris?

Randy Morris cares about his patients and it shows. I trust him and know I will eventually achieve pregnancy by following his advice.

During treatment, did you feel like you were treated like a number or a human?

The nurses are great and Dr. Morris acts like he really cares. He is more scientific and analytic but still has compassion.

Describe the protocols Randy Morris used in your cycles and their degree of success.

I have annovulation and possibly PCOS. I did 3 rounds of Clomid (monitored) and am on my 3rd round of injectables. I take 75 of follistim and 5 units low dose HCG with a trigger shot and go in for monitoring every few days. This will be my 2nd IUI.

Describe your experience with the nursing staff.

I liked most of the nurses. They were helpful and responded to questions promptly.

8

Doctor

Randy Morris

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

Nursing

Operations

Scheduling

– Read less

9

Age

38 - 39

Treated

2015 - 2016

Success with this Doc

Yes

Treatment

1 IVF

Diagnosis

Diminished Ovarian Reserve

9

He was very straightforward about our issues & statistics. But he is also very knowledgable with his course of action & was successful for us on our first attempt. I would far rather have a straightforward doctor who gets the wanted results than someone who might be "really nice" but takes 5 cycles to get you pregnant...The clinic is super organized & runs like a well oiled machine. The staff is both professional & kind, and instructions given to you during a cycle are explicitly clear. They seemed genuinely happy for me when my cycle was successful.

+ Read more

Age

38 - 39

Treated

2015 - 2016

Success with this Doc

Yes

Race

European

Income

$100K - $199K

Occupation

Entrepreneur

Order & Number of Docs Seen

1 Doc Seen

Treatment

1 IVF

Diagnosis

Diminished Ovarian Reserve

9

How was your experience with Randy Morris?

He was very straightforward about our issues & statistics. But he is also very knowledgable with his course of action & was successful for us on our first attempt. I would far rather have a straightforward doctor who gets the wanted results than someone who might be "really nice" but takes 5 cycles to get you pregnant.

Describe your experience with the nursing staff.

The nursing staff was amazing! They were very detailed in their instructions, compassionate & took as much time as you needed.

Describe your experience with IVF1.

The clinic is super organized & runs like a well oiled machine. The staff is both professional & kind, and instructions given to you during a cycle are explicitly clear. They seemed genuinely happy for me when my cycle was successful.

Describe the costs associated with your care under Randy Morris.

They helped me facilitate the process being billed through my insurance.

9

Doctor

Randy Morris

Communication

Trustworthiness

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

32 - 34

Treated

2012 - 2014

Success with this Doc

No

Treatment

2 IUI, 2 IVF

Diagnosis

Diminished Ovarian Reserve

10

Dr. Moris was very attentive to our concerns and preferences. He runs a very high quality lab with small surgical center on site. I didn't see him while we were doing the clomid and IUI cycles. Related to this, my treatment didn't always seem very personalized. The staff is great--very kind and helpful. We would recommend Dr. Morris. We like him and appreciate that he keeps his treatment very up to date with the latest fertility research. We have a one year old now and will probably return for help getting pregnant again.

+ Read more

Age

32 - 34

Treated

2012 - 2014

Success with this Doc

No

Race

European

Income

$50K - $99K

Occupation

Marketer or PR

Order & Number of Docs Seen

1 Doc Seen

Treatment

2 IUI, 2 IVF

Diagnosis

Diminished Ovarian Reserve

10

How was your experience with Randy Morris?

Dr. Morison was very attentive to our concerns and preferences. He runs a very high quality lab with small surgical center on site. I didn't see him while we were doing the clomid and IUI cycles. Related to this, my treatment didn't always seem very personalized. The staff is great--very kind and helpful. We would recommend Dr. Morris. We like him and appreciate that he keeps his treatment very up to date with the latest fertility research. We have a one year old now and will probably return for help getting pregnant again.

What one piece of advice would you give a prospective patient of Randy Morris?

The nurses are very knowledgeable, so ask them for lots of advice if you want it.

Describe your experience with IVF1.

As described above. Very new, lovely building.

Describe the costs associated with your care under Randy Morris.

I think IVF with retrieval and transfer would have been $16k without insurance.

10

Doctor

Randy Morris

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

9

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

9

Age

39

Treated

2012

Success with this Doc

Yes

Treatment

3 IUI, 1 IVF

Diagnosis

Unexplained

9

He [Dr Randy Morris] was very factual and thorough with presenting information. I felt that he actually wanted a successful outcome and not just make money off of me....He may take a more aggressive course of treatment so speak up about the number of embryos you want for implantation.

+ Read more

Age

39

Treated

2012

Success with this Doc

Yes

Race

European

Income

$100K - $199K

Occupation

—

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

3 IUI, 1 IVF

Diagnosis

Unexplained

9

How was your experience with Randy Morris?

He was very factual and thorough with presenting information. I felt that he actually wanted a successful outcome and not just make money off of me.

What one piece of advice would you give a prospective patient of Randy Morris?

He may take a more aggressive course of treatment so speak up about the number of embryos you want for implantation.

During treatment, did you feel like you were treated like a number or a human?

The staff was great and all my concerns were addressed by them and Dr. Morris

Describe the protocols Randy Morris used in your cycles and their degree of success.

It has been 3 1/2 years since the treatment so I do not remember the medications and doses.

Describe your experience with the nursing staff.

Very friendly, were update on my progress.

Describe your experience with IVF1.

The main office is in Naperville. I live in the city so, while I could do a lot at the Chicago location, I could not do everything.

Describe the costs associated with your care under Randy Morris.

I had really good insurance and live in a state that requires IVF to be covered by insurance companies so the cost was about $3000.

9

Doctor

Randy Morris

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

9

Clinic

IVF1

Naperville

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

6

Age

30 - 31

Treated

2012 - 2013

Success with this Doc

Yes

Treatment

3 IUI, 1 IVF

Diagnosis

Unexplained

6

[Randy Morris is] very knowledgeable. Ended up helping me get pregnant which was ultimate goal. Doesn't spend much time with patients. Most work goes to nursing staff...If you're looking for a doctor to hold your hand through the whole process, this isn't your guy. But he's very successful in achieving pregnancy.

+ Read more

Age

30 - 31

Treated

2012 - 2013

Success with this Doc

Yes

Race

European

Income

$100K - $199K

Occupation

Nurse or HC Services

Order & Number of Docs Seen

1 Doc Seen

Treatment

3 IUI, 1 IVF

Diagnosis

Unexplained

6

How was your experience with Randy Morris?

Very knowledgeable. Ended up helping me get pregnant which was ultimate goal. Doesn't spend much time with patients. Most work goes to nursing staff.

What one piece of advice would you give a prospective patient of Randy Morris?

If you're looking for a doctor to hold your hand through the whole process, this isn't your guy. But he's very successful in achieving pregnancy.

During treatment, did you feel like you were treated like a number or a human?

The nursing staff is awesome. The doctor is a little hands off. You don't see him or hear from him much.

Describe your experience with the nursing staff.

Nursing staff is great. Love the patient portal to see everything online

Describe the costs associated with your care under Randy Morris.

Most was insurance based. Ended up paying $2500 over insurance for ivf