Unable to switch data plans?

Unable to switch data plans?

Hi guys!

I hope this is the correct forum to post about my little problem. Today I just received my iPhone 4 in the mail (not from AT&T, bought it from Amazon) and I switched my SIM card from my Inspire to the iPhone.

Now here comes the problem.. I currently have the DataPlus 200MB for 4G smartphones enabled. I have tried to make the correct adjustment of switching it to the DataPro 2GB for iPhone plan but I received an error that mentions that the data plans conflict and that the 200 MB plan for 4G smartphones is required and so it does not change.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Unable to switch data plans?

reason being is that your IMEI on the account is still htc inspire, care will need to change it to the iphone IMEI. also to change the data package from smartphone data to iphone data they are different

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“I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.”

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Unable to switch data plans?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.