Has TAP been internationally recognised?

Yes. TAP has received several awards. In 2018, TAP was named best company to work for in Portugal, and again received three World Travel Awards: Europe’s Leading Airline to Africa, Europe’s Leading Airline to South America and Europe’s Leading Inflight Magazine (Up).

In which markets does TAP operate?

In recent years TAP has consolidated its repositioning in some of its main markets, particularly in Africa and North and South America. It is the leading Portuguese airline between Europe and Brazil and has made a strong commitment to connections with the United States and Canada.

Theses efforts have included ensuring sustainable growth by adapting to the changes in each market as a whole while increasing traffic values and occupation rates.

New medium- and long-haul routes are being added to the TAP network each year.

Where can I find corporate information on TAP?

What is Star Alliance?

Star Alliance is the world’s largest airline network, with more members, more daily flights, flying to more destinations in more countries.

The member airlines of the network are among the most respected in the world. In order to become members, all must comply with the highest industry standards of customer service,
security and technical infrastructure.

Where can I get information on the shareholder structure of TAP?

Who provides handling services?

In April 2003, TAP SGPS and TAP SA approved the separation of its handling business, which led to the creation of SPdH (Serviços Portugueses de Handling) which took over TAP’s ground operations. The Groundforce brand was launched in March 2005.

Groundforce is committed to the quality and experience of its staff, who provide services at Portugal’s main airports – Lisbon, Porto, Faro, Funchal and Porto Santo.

Does TAP have a freight service?

Yes. The mission of TAP Cargo is to provide a reliable service to collect, transport and deliver goods and packages on TAP and partner aircraft in a timely manner, suitable for every need, at competitive prices.

Not yet a TAP Client?

Baggage is carried in the hold for free on all flights except for tap|discount. If so, please be advised that you may purchase this service in the next step.

If you are traveling with checked luggage and have a connecting flight in Brazil, the United States or Canada, be sure to collect your luggage for customs control in these countries. Then follow the directions and go to the luggage transfer point.