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Date & Time

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Parental Controls

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Time Settings Incorrect

Situation:

Time settings incorrect

Note:

The Wii console uses a 24-hour clock (military time) e.g. 1:00 P.M. should show as 13:00. If the console appears to be off by a day (or half day), this may be why. The clock does not automatically update for Daylight Savings Time.

What to Do:

If the console isn't keeping track of the time when it is unplugged from the wall, the internal battery needs replacing. Please call 001 (425) 558-7078 for assistance.

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Forgot Parental Controls PIN

Situation:

Unable to access Parental Controls as the PIN has been forgotten

What To Do:

Select the “Wii Options” icon in the lower-left corner of the Wii Channel Menu.

Select “Wii Settings.”

Click on the blue arrow to reach the Wii System Settings 2 menu options.

Tap "Parental Controls,” then tap "Yes.”

When prompted for the PIN, select “I Forgot.”

If you do not know the answer to the secret question, tap "I Forgot."

Make note of the confirmation number that is displayed.

Call 001 (425) 558-7078 for further assistance. You must contact Nintendo on the same day that you get your Confirmation Number from the Nintendo Wii.