More about Swiss-Belhotel Mangga Besar

9.2

Exceptional

"Good breakfast."

KHAIRUL N.

|

January 1, 2019

An overview

A wonderful 4-star property, Swiss-Belhotel Mangga Besar sits right at the doorstep of the popular Mangga Besar and Mangga Dua, the business district of Jakarta. Located in a prime area of Jakarta, the hotel offers easy access to the commercial areas, export/import companies, shipping industries, and many entertainment venues. An ideal location for both leisure and business travelers, it is also just five minutes to the Ancol-Dreamland and 10 minutes to the International Trade Fair-Kemayoran. Apart from its unbeatable location, this charming new property features 246 rooms and suites that are furnished with modern facilities. All in all, Swiss-Belhotel Mangga Besar is a brilliant property.

Show less

What they offer

10.0

Exceptional

"The area is good."

Ahmad A.

|

December 26, 2018

Popular facilities

Fitness center

Spa

Bar

Sauna

Swimming pool [indoor]

Restaurants

Languages spoken

English

Indonesian

Internet access

Free Wi-Fi in all rooms!

Wi-Fi in public areas

Things to do, ways to relax

Fitness center

Sauna

Swimming pool [indoor]

Hot tub

Spa

Massage

Steamroom

Dining, drinking, and snacking

Bar

Coffee shop

Room service [24-hour]

BBQ facilities

Restaurants

Swimming & soaking

Hot spring bath

Services and conveniences

Cash withdrawal

Doorman

Luggage storage

Concierge

Dry cleaning

Safety deposit boxes

Currency exchange

Gift/souvenir shop

Shops

Daily housekeeping

Laundry service

Smoking area

For the kids

Kids club

Swimming pool [kids]

Access

Elevator

Front desk [24-hour]

Security [24-hour]

Facilities for disabled guests

Pets allowed

Wheelchair accessible

Getting around

Airport transfer

Car park [free of charge]

Valet parking

Available in all rooms

Air conditioning

Free bottled water

Satellite/cable channels

Blackout curtains

Hair dryer

Seating area

Coffee/tea maker

In-room safe box

Telephone

Desk

Non-smoking

Toiletries

Show less

Nearest essentials

Airports

Halim Perdanakusuma International Airport (HLP)

14.1 km

48 minutes

Soekarno-Hatta International Airport (CGK)

18.9 km

Public transportation

Rajawali Railway Station

500 m

Stasiun Mangga Besar Railway Station

810 m

11 minutes

Hospital or clinic

Rumah Sakit Husada

600 m

Shopping

Baywalk Pluit Mall

6.2 km

Convenience store

Indomaret

540 m

Cash withdrawal

ATM on-site

Distances shown are straight-line distances on the map. Actual travel distances may vary.

Show less

What to eat nearby

Indonesian cuisine

Miyama Japanese Restaurant

2.5 km Indonesian, Japanese

Palalada

3.9 km Indonesian

Huize Trivelli

4.2 km Indonesian, International

American cuisine

Moo Great Steaks and Good Friends

1.4 km American, European, Steakhouse

A&W - Mangga Two Square

1.4 km American

Neptune Smoothies

1.5 km American

Asian cuisine

Restaurant Harum Sari

90 m Asian, Indonesian, Japanese

Seleraku

130 m Asian, Indonesian

Palasari

210 m Asian, Indonesian

What's nearby

Popular landmarks

Istiqlal Mosque - 2.3 km

Jakarta History Museum - 2.79 km

Dunia Fantasi Theme Park (Ancol) - 2.87 km

National Monument - 2.96 km

National Museum - 3.28 km

Plaza Indonesia - 5.07 km

Central Park Mall - 5.59 km

Baywalk Pluit Mall - 6.2 km

Waterbom Jakarta - 10.2 km

Taman Mini Indonesia Indah - 18.33 km

Nearby landmarks

Rajawali Railway Station - 500 m

Sophilia Fine Art Center - 540 m

Rumah Sakit Husada - 600 m

Stasiun Mangga Besar Railway Station - 810 m

Black Portuguese Church (Gereja Sion) - 990 m

Mangga Dua Square - 1.2 km

PRJ - 1.33 km

Jakarta Expo Kemayoran - 1.34 km

Harco Plaza Mangga Dua - 1.35 km

Jakarta International Expo -JIExpo - 1.35 km

Distances shown are straight-line distances on the map. Actual travel distances may vary.

Show more

Property's guest policies

Children and extra beds

Minimum age of guests is: 0 year(s).

Guest's age

Extra bed

Infant 0-4 year(s)

Stay for free if using existing bedding.

Baby cot/crib may be requested directly from the property.

Children 5-11 year(s)

Stay for free if using existing bedding.

Extra beds may be requested directly from the property; additional charges may apply

Guests 12 years and older are considered as adults

Extra beds may be requested directly from the property; additional charges may apply

Others

Maximum 2 children under 12 years old stay for free if using existing bed.

Children between 6 - 11 years of age will be charged half the adult price for breakfast.

When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds are dependent on the room you choose. Please ask the property for more details.

I stayed in this hotel during new year 2019 holiday. Stayed for 2 nights and booked 2 Deluxe double rooms for my family.
Surprisingly I think I got upgraded into executive room which located on the corner of the building so we got excellent view of Jakarta. Thanks Swiss-Bel for upgrading us.
And here is the summary of my stay in the hotel.
Pros:
- Location wise its very strategic as its right in the corner of Jl. Kartini & Jl. Gn. Sahari, gives you easy access to both street.
Its also near to jl. Mangga Besar where a lot of restaurant are.
- Hotel has ample parking space in the basement. I had no problem finding parking space during my stay although the hotel was quite busy at the time.
- Lobby is grand and has high ceiling. Gives you a spacious feeling.
- My room was very spacious. Even 1 of the room has spacious seating area. With corner view so you have 2 direction of view. Very good to look the firework on new year's eve.
Even better it was located on 17th floor, gave us unobstructed view of the city.
- Breakfast had quite a lot of variety and although the taste could not be saying as super excellent but it was quite good.
Has enough seating area although some part are a little bit dark.
- I think the bathroom is newly renovated, its bright and looks new. Really love the spacious bathroom and separate shower & tub (1 of my room even has double sink which is superb)
- My wife left her cellphone in the bluebird taxi that she ordered through the hotel concierge. When we ask for the taxi detail information the concierge officer was very helpful and even initiatively try to help us by calling the bluebird call centre. Really appreciate it! Thats a level of service that I hope for.
Cons:
- Because of its size, the lobby isn't air conditioned. It was a little bit hot there, and make it a little bit uncomfortable to sit in the lobby lounge.
- For a hotel thats around 10 years old,I think its a little bit worn out.
Some little torn on wallpaper, hole on the curtain an

Reviewed January 28, 2019

Dear Valued Guest,
Thank you very much for taking some of your precious time to complete your review of our hotel.
I have taken notes of your feedback on Because of its size, the lobby isn't air conditioned. It was a little bit hot there, and make it a little bit uncomfortable to sit in the lobby lounge. - For a hotel thats around 10 years old,I think its a little bit worn out. Some little torn on wallpaper, hole on the curtain. I will share this matter to all Department Head concerned for immediate review and improvements. I would like to sincerely apologize for the inconveniences you have encountered.
Thank you very much again for sharing your experience and we look forward to welcoming you and your family again soon at Swiss-Belhotel Mangga Besar.
Yours Sincerely,
Anton Rezie
General Manager

Responded January 31, 2019

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

9.6

Exceptional

Shaezan from Malaysia

Couple

Superior Double

Stayed 3 nights in January 2019

Exceptional”

The hotel is worth staying for the price that we paid. The room and bathroom is spacious with bath tub included. Extra point for 24hour room service. The facilities is great too, with spa, sauna and jacuzzi. There’s a lot of options for their breakfast spread and the staff are very attentive to our needs. Definitely will consider staying here again.

Reviewed January 27, 2019

Dear Shaezan,
Thank you for your rating and comment in regards of our Hotel.
Kind regards,
Anton Rezie
General Manager

Responded January 28, 2019

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

8.0

Excellent

Novita from Indonesia

Family with young children

Stayed 2 nights in December 2018

It is what expected.”

The room is spacious, shower is good. Swinning pool is indoor, breakfast was good variaty, good taste. But i think its time for some renovation (wall, carpet, restaurant) as swissbel hotel chain with 4 stars.

Reviewed December 26, 2018

Dear Novita,
Thank you for your rating and comment in regards of our Hotel.
Kind regards,
Anton Rezie
General Manager

Responded January 04, 2019

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

10.0

Exceptional

Kok from Singapore

Couple

Deluxe

Stayed 7 nights in November 2018

Exceptional”

1 of the best 4 stars hotel in Jakarta.
Only 30 to 45 mins from CGK airport (depending on the traffic condition)
Front desk staff are well manner.
Sad to say the massage center is closed for renovation, however it can be arrange the masseuse to your room if you need it.
Julia is very attentive to the needs of the guest.

Reviewed November 16, 2018

Dear Valued Guest,
Thank you very much for taking some of your precious time to complete your review of our hotel.
I have taken notes of your feedback on Sad to say the massage center is closed for renovation.
We will share this matter to the Department Head concerned for immediate review and improvements. I would like to sincerely apologize for the inconveniences you have encountered.
Thank you very much again for sharing your experience and we look forward to welcoming you and your family again soon at Swiss-Belhotel Mangga Besar.
Yours Sincerely,
Anton Rezie
General Manager

Responded November 19, 2018

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

8.8

Excellent

SHAFINAZ from Malaysia

Family with young children

Stayed 2 nights in November 2018

excellent”

pros:
Great location. near to shopping mall and tourist attraction like ancol
spacious room with affordable price
nice staff
cons:
We requested non smoking room, but you can smell ciggaratte smoke every day
not sound proof since you can hear people talking next to you room

Reviewed November 07, 2018

Dear Valued Guest,
Thank you very much for taking some of your precious time to complete your review of our hotel.
I have taken notes of your feedback on pros : Great location. near to shopping mall and tourist attraction like Ancol spacious room with affordable price nice staff cons: We requested non smoking room, but you can smell ciggaratte smoke every day not sound proof since you can hear people talking next to you room.
We will share this matter to all Department Head for immediate review and improvements. I would like to sincerely apologize for the inconveniences you have encountered.
Thank you very much again for sharing your experience and we look forward to welcoming you and your family again soon at Swiss-Belhotel Mangga Besar.
Yours Sincerely,
Anton Rezie
General Manager

Responded November 08, 2018

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

9.2

Exceptional

Rohaizan from Malaysia

Group

Stayed 2 nights in September 2018

Favourite Hotel To Stay”

When possible, this is the hotel of choice for me in Jakarta as it offered the best value for money. Room is great, good size, clean with bath tub. carpeted and comfy Bed. Breakfast is tasty and good spread to select from. Facilities as spa, gym and swimming pool are excellent

Reviewed September 24, 2018

Dear Mr. Rohaizan,
A very warm thank you for having shared your wonderful review following your recent stay with us at Swiss-Belhotel Mangga Besar Jakarta.
I was delighted to read that you had felt well looked after and thoroughly enjoyed our wonderful room and service. I will share your generous comments with the rest of my team as I know will make them very proud and motivated to do even better the next time.
My team and I are looking forward to welcoming you back in a not too distant future.
Warm regards,
Anton Rezie
General Manager

Responded September 25, 2018

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

10.0

Exceptional

aezan from Malaysia

Family with young children

Stayed 2 nights in September 2018

Love it here”

We stayed 2 night here and it was a great stay. The location is good. Near to Mangga Dua Mall and Ancol. Very nice view of Jakarta at night. Breakfast spread is fantastic. We loved to stay here and will be back if we go to Jakarta again. Very recommended .

Reviewed September 19, 2018

Dear Mr. Aezan,
A very warm thank you for having shared your wonderful review following your recent stay with us at Swiss-Belhotel Mangga Besar Jakarta.
I was delighted to read that you had felt well looked after and thoroughly enjoyed our wonderful room and service. I will share your generous comments with the rest of my team as I know will make them very proud and motivated to do even better the next time.
My team and I are looking forward to welcoming you back in a not too distant future.
Warm regards,
Anton Rezie
General Manager

Responded September 20, 2018

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

10.0

Exceptional

SHAFINAZ from Malaysia

Family with young children

Stayed 2 nights in November 2018

spacious”

love it... just difficult to find good restaurant. but hotel so beautiful and spacious

Reviewed February 19, 2019

Did you find this review helpful?|

2.4

Fitri from Australia

Family with teens

Deluxe

Stayed 2 nights in December 2018

Not deserved as 4 stars hotel,looks like motel instead ”

Looks totally different from the pictures, the stuff is very slow except the guy name Rizky he helped me n I’m pleased with him.
Hotel looks like motel very old crack here n there. This is the worst hotel I’ve been stay in Jakarta.
I will never ever come back

Reviewed January 05, 2019

Dear Fitri,
Thank you very much for taking some of your precious time to complete your review of our hotel.
I have taken notes of your feedback on Looks totally different from the pictures, the stuff is very slow except the guy name Rizky he helped me n I’m pleased with him. Hotel looks like motel very old crack here n there. I will share this matter to all Department Head concerned for immediate review and improvements. I would like to sincerely apologize for the inconveniences you have encountered.
Thank you very much again for sharing your experience and we look forward to welcoming you and your family again soon at Swiss-Belhotel Mangga Besar.
Yours Sincerely,
Anton Rezie
General Manager

Responded January 09, 2019

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

8.0

Excellent

Patrick from New Zealand

Couple

Deluxe

Stayed 7 nights in July 2018

Nice hotel friendly staff”

We stayed here for 7 nights and found the service to be friendly and helping. The bed was comfortable and we were upgraded to a grand deluxe room which was great. The housekeeping staff were helpful and friendly as we're most other staff who always said hello the security man out the front always gave us a smile. Overall we give our review 4 stars due to patchy wifi and also the a c in the room couldn't cope during the hot days.

Reviewed July 10, 2018

Dear Mr. Patrick,
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.
We look forward to seeing you on your next trip to Jakarta.
Warm regards,
Anton Rezie
General Manager

Responded July 11, 2018

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

10.0

Exceptional

Mohammad from Malaysia

Business traveler

Stayed 2 nights in May 2018

GREAT EXPERIENCE”

The room is good. Staff is friendly and really helpful. The environment is good. Swimming pool is excellent. How ever the gym equipment some of them can't be used. Overal this is a place that you should try.

Reviewed May 25, 2018

Dear Mr. Mohammad,
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.
We look forward to seeing you on your next trip to Jakarta.
Kind regards,
Anton Rezie
General Manager

Responded May 30, 2018

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

4.8

Nursyafinah from Singapore

Group

Deluxe

Stayed 3 nights in November 2018

Very Disappointed ”

We booked 2 x double bed rooms but checked in close to midnight and they assigned us twin bed rooms. Reason being there’s no double bed rooms left. Mini bar were empty, when I called, they claimed it’s supposed to be empty? Hotel policy mentioned mini bar will be replenished every day but negative.

Reviewed December 06, 2018

Did you find this review helpful?|

4.0

Chin from Malaysia

Group

Executive Club

Stayed 2 nights in November 2018

changed of rooms without inform to me”

when we reached, we were told that our 3 executive club rooms are not available. the staff have upgraded one room to presidential suite but the other two room was changed to the family suite which is cheaper price compared to two combine executive club rooms price. they gave us no choice and the impression given was take it of leave it. How can they simply changing our rooms without informing us earlier? this is too much!!! we are unhappy. Agoda please do something and get back our money. This is totally unacceptable

Reviewed November 03, 2018

Did you find this review helpful?|

6.0

Patrick from France

Business traveler

Executive Club

Stayed 2 nights in October 2018

Good place if you don't like Internet. No connection during the 3 days I visited this place”

Had a problem at the pool too. I ordered food but after one hour I left the pool without the food. Then they brought it cold and sticky to my room. I struggled to have to pay for that. Won't go to any swissbel anymore I think

Reviewed October 13, 2018

Dear Mr. Patrick,
Thank you very much for sharing your last visit with us
We do apologize regarding inconvenient during you stayed
We will improve and ensure will not happen again in the future.
I will certainly share your generous comments with all my colleagues and we all hope to have the opportunity to welcome you back soon once again.
Warm regards,
Anton Rezie
General Manager

Responded October 15, 2018

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

8.0

Excellent

Arjanto from Indonesia

Couple

Superior Double

Stayed 1 night in January 2019

Very good”

clean, big room and good location

Reviewed January 28, 2019

Dear Arjanto,
Thank you for your rating and comment in regards of our Hotel.
Kind regards,
Anton Rezie
General Manager

Responded January 31, 2019

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

10.0

Exceptional

Mohammad from Malaysia

Business traveler

Deluxe

Stayed 1 night in July 2018

the best”

the room is great. Not that expensive. super clean. Have nice view. Location is ok and the bfast buffet is awsomeeeeee.

Reviewed January 16, 2019

Dear Mohammad,
Thank you for your rating and comment in regards of our Hotel.
Kind regards,
Anton Rezie
General Manager

Responded January 17, 2019

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

9.2

Exceptional

KHAIRUL from Malaysia

Family with young children

Stayed 4 nights in December 2018

Great hotel but little bit rundown.”

Good breakfast. Sup bontot goreng for room service is a must! Stang alone building but attached Indomart and Happy Puppy karaoke. Breakfast was excellent.

Reviewed January 01, 2019

Dear Khairul,
Thank you for your rating and comment in regards of our Hotel.
Kind regards,
Anton Rezie
General Manager

Responded January 04, 2019

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

10.0

Exceptional

Albert from Malaysia

Solo traveler

Stayed 2 nights in September 2017

my choice of hotel at north Jakarta”

Location is strategic, traffic is okay, not heavy jammed.
it is not really far from airport too, it only take 35- 40 mins to travel from hotel to Airport, i never stuck in traffic before for once.
Room is extremely spacious, clean and well equipped.
Breakfast also not bad.

Reviewed January 16, 2018

Dear Mr. Albert,
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our Hotel. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.
We look forward to seeing you on your next trip to Jakarta.
Kind regard,
AR

Responded January 16, 2018

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

9.6

Exceptional

Firly from Indonesia

Family with young children

Stayed 1 night in December 2017

new years eve”

clean room, big and very comfortable. i stayed for 1 day on new year’s eve with family. we had buffet dinner at the ball room, the food is amazing, tasty, and wide range variety...with only 200rb rupiah. breakfast is also very2 great....so many kind of food.... really recommended hotel

Reviewed January 05, 2018

Dear Mrs. Firly,
Thank you very much for sharing your visit with us
I am very glad to hearing that you enjoyed during you stay at our hotel
I will certainly share your generous comments with all my colleagues and we all hope to have the opportunity to welcome you back soon once again.
Warm regards,
AR

Responded January 08, 2018

Swiss-Belhotel Mangga Besar

Did you find this review helpful?|

8.0

Excellent

Rohaizan from Malaysia

Group

Stayed 4 nights in September 2017

Preferred Hotel of Choice”

Swiss Bellhotel Mangga Besar has always been my hotel of choice whenever I'm in Jakarta, nice ambience with rooms that are of good size, clean and carpeted, clean bathroom with bath tub. A good spread of breakfast offerings and more than helpful staff. Already my 3rd time at the hotel and I'm sure it will always be more in the future

Reviewed September 25, 2017

Dear Swiss-Belhotel Mangga Besar Guest,
Thank you very much for sharing your last visit with us. I am very glad to hearing that you enjoyed our room, attentive service and had a very positive experience overall.
I will certainly share your generous comments with all my colleagues and we all hope to have the opportunity to welcome you back soon once again.
Warm regards,
Yurianggi Ibrahim
Front Office Manager