Running & Operating Your Computer Reseller Business

​Running a computer reseller business which sells computer products online is a business anyone can run. And since this type of business can be run from home or any small office, then day to day business operations will always remain the same, (at least for the most part).

How to Run a Computer Reseller Business from Home:

Running a computer reseller business which sells computer products online is a business anyone can run. And since this type of business can be run from home or any small office, then day to day business operations will always remain the same, (at least for the most part). Setting business operating hours: Setting standard business hours is the best way to run... Read more-> How to Run a Computer Reseller Business from Home​

How to Answer Emails Efficiently:

Email is an important tool for communication before and after the sale. There are many reasons why customers and potential customers will take the time to create and send an email instead of making a phone call. And it’s very important that you answer their emails in a fast and effective manner in order to answer their inquiries, solve their problems or make... Read more-> How to Answer Emails Efficiently​

How to Deal with Customers in Your Computer Business:

If you’re serious about growing and expanding your business then sooner or later you’ll have to start dealing with customers. And knowing how to deal with customers is vital for internet business success. The only way that your business is going to succeed is if you’re able to satisfy all of the customers’ needs and eliminate any doubts or concerns. And... Read more-> How to Deal with Customers in Your Computer Reseller Business

How to Not Have to Deal with Customers in Your Business:

If you want your business to grow and succeed, then sooner or later you’ll have to start dealing with customers in one form or another. But if you’re the type of person who would rather not have to deal with customers or you’re simply not able to deal with customers at the moment then there are things that you can do in order to avoid having to deal with customers... Read more-> How to Not Have to Deal with Customers in your Computer Reseller Business​

How to Take and Place Orders:

Taking orders from customers and placing orders with distributors can become a simple process that anyone can do, online or by phone. And once you’ve done it a few times, then it all becomes routine, each and every day. Taking and placing orders online: When customers place their orders online, your shopping cart software will send you a confirmation... Read more-> How to Take and Place Orders

How to Pay for Products Using Your Customers’ Money:

After the customer orders the computer product from your website, (online or by phone) then you will automatically receive a confirmation email from your shopping cart system indicating the product ordered, the customers’ name and shipping address as well. Your payment processor and merchant account provider will then process the credit card transaction... Read more-> How to Pay for Computer Products Using Your Customers’ Money​

How to Avoid Credit Card Fraud:

Online credit card fraud costs computer resellers millions of dollars each year which makes fraud detection and prevention essential in order to minimize risk and run a successful internet business. However, thanks to fraud prevention tools provided by payment gateway companies such as Authorize.net, it's now more difficult for thieves to use stolen... Read more-> How to Avoid Credit Card Fraud​

How to Collect Sales Tax for Internet Sales: US; UK; Canada:

When running a physical storefront in the US, Canada or the UK, collecting sales tax is simple and easy to do. The cash register simply ads on the sales tax rate for your jurisdiction and then your customer pays the purchase price plus the sales tax right there and then. However, when it comes to running an internet storefront business, things can become a little... Read more-> How to Collect Sales Tax for Internet Sales: US; UK; Canada​

How to Charge for Shipping for Computer Products:

When it comes to drop shipping you won’t have to worry about shipping and handling products. The distributors will take care of the shipping and handling for you. After the customer orders the product from your website, then you can proceed to contact and order the product from the distributor by phone or from the distributors’ web site, (whichever method... Read more-> How to Charge for Shipping for Computer Products

Shipping Computer Products International and Over Seas:

When it comes to shipping computer products international and over seas, it would be best for you to have the distributor ship the product to you first, and then you ship the computer product directly to your customers' location. When you receive the product from the distributor, then you will have to attach 3 of your own invoices on the top of the package for the... Read more-> Shipping Computer Products International and Over Seas​

How to Handle Technical Support for Computer Products:

When selling brand new computer products, the chances of a customer calling you for technical support become are little. Furthermore, depending on the nature of the product, it’s possible that none of your customers will ever need technical support. It is well known that resellers of all sizes are no longer providing, nor need to provide technical support... Read more-> How to Handle Technical Support for Computer Products​

How You Get Paid in Your Computer Reseller Business:

The customer will order the product online, from your website, or by phone. If they order the product by phone then you can place the order on your website by entering in the customers' credit card and shipping information on your shopping cart. And 95% of the time, the customer will pay by credit card. Your shopping cart software will collect, encrypt and deliver... Read more-> How You Get Paid in Your Computer Reseller Business​

How to Handle Computer Hardware and Software Returns:

Unfortunately, once in a while, you may, (or may not) have to deal with product returns. And like it or not, returns are simply part of the internet retail industry. However, if you help the customer find exactly what they want, and answer all of their questions and concerns before hand, then you can reduce the frequency of product returns more often than not. Furthermore... Read more-> How to Handle Computer Hardware and Software Product Returns​

Sample Return Policy and Procedures:

(Copy and paste the following Return Policy and Procedures onto your website replacing "ABC Company" with your company name). Unless otherwise specified in the item listing on our website, on the receipt or packing slip, or in the following terms, ABC Company will accept qualified and conforming products for exchange or refund within 30 days of the original purchase... Read more-> Sample Return Policy and Procedures for Computer Reseller Sales​

Sample Privacy Policy:

​(Copy and paste Privacy Policy onto your website replacing "ABC Company" with your company name). By visiting the ABCCompany.com website, you agree to accept the practices described in this Privacy Notice. If you do not agree to the terms of this Privacy Notice, please do not use the Site. Throughout ABC Company’s years of operation, we have developed... Read more-> Sample Privacy Policy for Computer Reseller Businesses​

Sample Terms and Conditions Policy:

(Copy and paste Terms and Condition Policy onto your website replacing "ABC Company" with your company name). All orders are subject to review and acceptance by ABCCompany.com. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order. Copyright / Trademark... Read more-> Sample Terms and Conditions Policy for Computer Reseller Businesses​

Final Thoughts on Starting a Computer Reseller Business:

Starting, building and running your own computer reseller business is not that difficult to do. Furthermore, anyone can do this. You don’t need any special skills and no experience is required. If you can read and type, then you can start, build and run a successful internet business online. And although the start-up phase may seem difficult for some, it’s really not that... Read more-> Final Thoughts on Starting, Building and Running Your Computer Reseller Business​