SIP Trunking News

Clarabridge's 2013 "Customer Experience Rocks" Road Show Series Kicks Off in Austin

Clarabridge,
Inc., the leading provider of Customer
Experience Management (CEM) powered through intelligent
sentiment and text analytics, is kicking off its 2013 "Customer
Experience Rocks" Road
Show series in Austin, Texas, on Thursday, Feb. 21, from 8:30
a.m.-11:00 a.m. CT. Clarabridge CEO Sid Banerjee and VP of Product
Marketing Melissa Pippine will be joined by executives from Dell (News - Alert)
and Rackspace to discuss how strategic CEM and Voice of the
Customer (VoC) initiatives have helped enterprises improve
customer loyalty and retention, increase share of wallet, grow
profitability, and identify new markets and product lines
throughout the enterprise.

The "Customer Experience Rocks" Road Show series are free
education-only events that create a unique opportunity to hear
firsthand how top global brands have taken their customer
experience programs to the next level. Clarabridge customers will
present on actionable insights that have led to major
breakthroughs in product/services offerings, customer loyalty, and
ROI along the way. Attendees at the Austin Road Show will learn
best practices for implementing Customer Experience initiatives
from Dell and Rackspace (News - Alert), which have some of the most successful,
established programs in the country.

WHO:

Speakers include:

-- Munish Gupta, Bob Norman and Steven Pelecky, Dell

-- Julian Lopez, Rackspace

-- Sid Banerjee, CEO, Clarabridge

-- Melissa Pippine, Vice President, Product Marketing, Clarabridge

ATTENDEES:

Attendees will include professionals who are responsible for or
interested in CEM and VoC activities within their organizations,
including:

If you are a member of the media or an industry analyst and you'd
like to attend the road show or speak with the presenters after
the event, contact Megan Coyle at 212.255.0080, ext. 14, or clarabridge@articulatecomms.com.