Friday, July 20, 2012

As project management professionals, we have all become increasingly aware of the importance of the so-called “soft skills” aspect of our profession. In recent years, skills such as time management, communication

(verbal and non-verbal), emotional intelligence (EQ), facilitation, conflict resolution, and organizational
management have received more and more recognition as essential aspects of successful project management. To that list, let’s add a skill I like to call “project relationship management” or PRM.

There are six or seven primary aspects of PRM that we face in every project; these include the business, working, and professional relationships between the following: