Now Includes Free Commissioning

What does the Free Commissioning Involve?

This new free service will see a commissioning engineer taking on the customer service element of the new installation. The engineer's visit can be booked with the BWT commissioning team by either the installer or the customer directly.

During the visit, the engineer will check the softener is set up in line with the homeowner's requirements, that it is operating efficiently, take the householder through the basic set-up procedure, explain the features and benefits on the model that has been chosen, and will give the customer the chance to ask any questions they may have.

The new scheme is designed to pass the responsibility for the water softener from the installer to BWT, releasing the installer from the need to undertake additional customer training, or to be the first port of call if there is an issue with the unit's operation, especially in the early days of ownership.

The BWT engineer is not a plumber,so won’t be checking the pipework or other parts of the installation, as BWT believes this is best left to the installer. The free service is designed to enhance BWT's customer care, helping prevent anxiety among new customers, ensuring they benefit from softened water without needing to call back the busy installer

Features of the WS355

After a busy day imagine slipping into a hot inviting bath or an invigorating shower and feeling the aches of the day drift away as your body is caressed by the touch of irresistibly soft silky luxurious water.

Step relaxed and refreshed into an opulent soft fluffy robe and gently dry your shiny smooth hair and skin. This may sound like an expensive spa treatment but this luxurious lifestyle is easily achieved by one simple change in your home – the installation of a soft water system. Easily fitted you’ll soon start to feel the benefits.

Your domestic appliances will last much longer your kitchen and bathrooms will be easier to clean and amazingly your clothes will take on a new found luxury and softness. Softened water uses less soap and detergents than hard water which is not only good news for the environment but the household budget too. Your heating system will also be given a new lease of life as over time softened water will help dissolve and wash away limescale that has accumulated over the years helping to restore its efficiency.

Also comes with a free filter kit:

A Waterside drinking water filter system can provide a simple and effective way to significantly improve the quality of the water you use for drinking and food preparation in the home.

The advanced filter technology used within these products can greatly improve the taste, smell and appearance of your water, which means your tea, coffee and cold drinks will not only look better but taste better as well.

A Waterside drinking water system can be easily and neatly installed out of site in the cupboard underneath your sink and is a real alternative to bottled water and the typical household filter jug.

Reduces sediment, unpleasant tastes and odours
Easy to install and use
Long life cartridge (up to 6 months)
Chrome finish swivel tap
Fitting kit and illustrated instructions
Replacement cartridge reminder system
Hole recess for tap for worktop is 12mm.

BWT WS355 Beautiful simple and easy to use

With research development and customer feedback at the centre of the WS355 water softener design it's no wonder that the unit is one of the most simple and easy to use water softeners on the market today. Setting up your WS355 water softener is as easy as operating your washing machine all you need to do is set the time of day and value of the water hardness entering your home and you're away - set it once and forget it.

Amazingly clever and technically advanced
The easy answer to hard water is the Waterside WS355 water softener. Designed exclusively for the UK market this next generation of Waterside softener uses 'clever' technology to help you fight the effects of hard water around your home easily and effectively.

The unit's compact size allows it to fit neatly into a standard 600mm kitchen floor cupboard without the need to remove the doors or cut away sections of the base. The extra space makes topping up the salt easier and in most cases eliminates the need to site your water softener in the garage loft or in an outside box.

The 'clever' technology extends beyond the wizardry of electronics to include a market leading valve designed to cope with the UK's most demanding hot water systems and kitchen appliances and less moving parts mean maximum reliability.

Efficiency
Built and tested to the latest EC directives on water softeners the WS355 water softener uses advanced electronics and over 67 years of BWT experience to ensure high performance comes as standard with every unit. Including industry leading flow rates calculated to compliment the needs of modern combination and condensing boilers.

And proportional brining to ensure that salt and water is kept to an optimum level and waste is kept to a minimum by only regenerating that part of the resin bed that has been exhausted.

Hoses
Stainless steel braided high flow hoses are supplied for use with modern direct feed and combination boilers.

Regeneration
The advanced electronics of the WS355 water softener build up a usage pattern for your household to enable the water softener to regenerate at the most appropriate time and with maximum efficiency. Waterside recognise there may be a time when you wish to override certain functions or usage patterns are inconsistent and in these cases the user can set the regeneration time to suit themselves by following the simple instruction contained within the operating manual.

Capacity
The use of high quality resin and advanced bed design means greater softened water capacity meaning more softened water for you and your home.

Salt Alarm
Lower salt consumption than many comparative models as a result of proportional brining and counter current regeneration means less frequent salt top ups. To ensure you don't forget the WS355 water softener features a state of the art salt alarm which will sound when the salt levels become low.

New Modern Cabinet
The WS355 water softener is stylish with an easy to clean finish that can be easily wiped down with a damp cloth to keep it looking as good as the day that it was new. The ergonomically designed cabinet is slim enough to slide into most 600mm kitchen floor cabinets.

Important Information: Water Authority bylaws require that one tap in the house remains unsoftened. It is also recommended that the garden tap is left with a hard water supply. Here at Buyaparcel we have have a comprehensive range of modern and contemporary drinking water taps.

This new free service will see a commissioning engineer taking on the customer service element of the new installation. The engineer's visit can be booked with the BWT commissioning team by either the installer or the customer directly.

During the visit the BWT Waterside Engineer will check the softener is set up in line with the homeowner's requirements that it is operating efficiently take the householder through the basic set-up procedure explain the features and benefits on the model that has been chosen and will give the customer the chance to ask any questions they may have.

The new scheme is designed to pass the responsibility for the water softener from the installer to BWT releasing the installer from the need to undertake additional customer training or to be the first port of call if there is an issue with the unit's operation especially in the early days of ownership.

The BWT engineer is not a plumber so won’t be checking the pipework or other parts of the installation as BWT believes this is best left to the installer.

The free service is designed to enhance BWT's customer care helping prevent anxiety among new customers ensuring they benefit from softened water without needing to call back the busy installer.

Delivery Details

Buyaparcel offer delivery throughout the United Kingdom, including Northern Ireland, Scottish Highlands and other Islands of the UK. In addition we can now also deliver through Europe. Within the United Kingdom we can provide a next working day delivery service and a Saturday service subject to availability.

Choose a Delivery Date to Suit You?

You also now have the facility to choose a day you wish to have your order delivered on if your order is being delivered via courier or pallet. This can be done at the checkout stage where you will be shown a calendar if you select the book in option. You will have the option of booking in your delivery for a day that is convenient for you. Should you require the order the following day please select the next day option.

Is My Item Available for Next Day Delivery?

If you reside in the United Kingdom and your item is stocked in our immediate picking location it will available for you to choose a next day delivery. This will be highlighted by a green tick and a 1 day dispatch time on the item information.

What courier will my item be delivered with?

Due to the wide range of product we have on offer we can deliver your item with various couriers depending on the size of the products being ordered or the value of the order.

The courier type is displayed on each item but will be confirmed at the checkout stage when you have completed your shopping.

Details of each courier service we offer are detailed in our Delivery Guide

Our team work extremely hard to get your parcels to your door in the shortest possible time but please note that we recommend you do not book a plumber etc until you have received and checked your goods.

Please note:

If a parcel is returned to us due to it being refused, a £10 fee will be deducted from your refund.

Delivery addresses cannot be changed once the order is placed except in the case of an error, which we will do our best to change, but orders are often shipped quickly after being processed.

The couriers we use do not deliver to PO boxes.

Are you a non-VAT customer?

If you wish to place a VAT free order or create a VAT free account please make sure you give us a call on 01502 440 232 so you do not pay the VAT when placing your order on our website. We cannot refund the VAT in retrospect after an order has been placed.

Returns at Buyaparcel

We've simplified our returns process! We now offer a free returns service within the first 30 days.

During the festive season, like many online retails we are considerably busier than usual. To help our customers get the most from our service we have this information to help make your order process as smooth as possible. If you have any questions that are not answered here please call us on 01502 473 025 or contact us electronically using our contact form.

Buyaparcel Opening Hours Over Christmas

Tuesday 20th December

Open

Wednesday 21st December

Open

Thursday 22nd December

Open

Friday 23rd December

Open

Saturday 24th December

Closed

Sunday 25th December - Christmas Day

Closed

Monday 26th December - Boxing Day

Closed

Tuesday 27th December

Closed

Wednesday 28th December

Open

Thursday 29th December

Open

Friday 30th December

Open

Saturday 31st January - New Year's Eve

Closed

Sunday 1st January - New Year's Day

Closed

Monday 2nd January

Closed

Carriers Christmas Deliveries

For large or higher value items, we will send goods via UK Mail. The last pickup from us to be delivered to you before Christmas is Thursday 22nd December for delivery on Christmas eve. We would need your order before 4pm that day. We recommend any deliveries required before Christmas placed week commencing 12th December, you call in to check stocks and to place your order over the telephone so we can expedite your order the best way we can.

Royal Mail

The Royal Mail is busier leading up to Christmas, handling millions more post than usual. We send light and lower value items via Royal Mail first class service. Royal Mail say they can deliver mail before Christmas that we post on Monday 19th December, but we advise you to order as early as possible to not be disappointed by a stretched mail service.
Royal Mail Christmas Information

Palletways

We have been advised that if we have sent your pallet by Wednesday 21st December, the next day and 2 day service will be maintained. If you have not placed your order by this date, you must call us to place your order we can advise if a delivery before Christmas is still possible or not.
Regardless of delivery method, please call for stock levels and delivery options if you are ordering on the week leading up to Christmas so you are not disappointed. Any deliveries that do not make the pre-Christmas delivery cut off will be despatched or delivered in the days in between Christmas and New Year (excluding public holidays).

Warranty Period

For Christmas our no quibble money back guarantee still applies. If you have bought something from our website as a gift and it is unwanted, as long as it is returned 30 days after the 25th December 2016, we will issue a full refund or exchange (up to the value of the item) as long as the product is in its original packaging, no parts missing or is otherwise unsaleable. Please ring for a returns authorisation before, as failure to do so will delay any refunds or replacements being processed. All other sections of our returns policy remain the same.
Season's Greetings from everyone at Buyaparcel.com!