Black Diamond

ATC XP

Color

QUANTITY

If for whatever reason you would like to return an item for an exchange or return you can do so within 30 calendar days of arrival, providing the goods reach us in a condition suitable to be sold as new. If the item being returned is faulty or simply not the item ordered you will be reimbursed for the delivery costs.

Please be aware that under no circumstances are we unable to accept returns of any item of safety equipment, unless deemed to be faulty.

For non-faulty goods we ask that you please notify us that you would like a return within 14 days, after which we must be in receipt of the goods within a further 14 days.

All returned goods must be unused, have the original packing and accompanied by the original invoice or delivery note.

The card used for the purchase of goods will be credited with the original purchase amount less any delivery and handling fee where appropriate. This does not affect your statutory rights as a consumer.

State of return

Returned goods must reach us in original and undamaged packaging, we recommend the use of additional packaging materials and recorded delivery, as failure to return goods in a saleable condition could result in your return being rejected.

Returning safety equipment

Due to the nature of safety equipment being unsuitable for resale we are unable to accept returns unless the goods are deemed to be faulty.

Returning faulty Items

If you receive any goods deemed to be faulty, at the manufacturer's discretion you will be offered an exchange, a refund or repair. Used items may require an inspection from the manufacturer to establish whether the fault is deemed to be covered under warranty.

Please contact us first by email, we may ask you to supply us with a photograph of the item.

All orders over£50will be deliveredfree of charge to UK mainland addresses.

Delivery on orders below £50 are charged at£3delivery

Typically orders should arrive within 3 to 4 (working) days via Royal Mail or an alternative courier service.

Please Note: for orders to arrive by Christmas please order by 12:00 (midday) on Thursday 20th December, this is based on a Royal Mail 1st Class signed for delivery service. Alternatively orders can be collected in person at Newcastle Climbing Centre up until 5pm on the 23rd December.

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DETAILS

Now 30% lighter than the original thanks to an updated construction and machined windows through the body, the Black Diamond ATC-XP Belay Device is a durable, versatile belay device that features multiple friction modes to handle nearly any situation or rope diameter.