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If you get three strikes, your Shifts account will immediately be suspended until the issue is resolved. A suspension means you will be unable to use Shifts to pick up new shifts. We will also reserve the right to remove you from any upcoming shifts.

After you’ve been notified of reaching three strikes, you have a 72-hour (3-day) window to provide an explanation to Snagajob before we proceed with a disciplinary review. Disciplinary reviews carry consequences up to deactivation from the network.

We’re willing to listen and take into account the circumstances surrounding any incident that resulted in strikes. Please be proactive in communicating any explanations or relevant documentation to the Shifts team as soon as possible to remain active in our network.

Examples of relevant documentation include:

hospital stay paperwork

doctor’s note

accident report

police report

You can communicate with the Snag Work team about strike(s) by:

Your Snag Work account: If you were reported as a no-show through the Shifts platform by the manager on duty for your shift, you can use the Shifts platform to explain what happened and upload any relevant documentation relating to the no-show.