Similarities: Both policies cover all bodily injury and property of third party
Differences: V5+ extends to cover insured vehicle caused by collision with another vehicle, up to the sum insured.

(Theft and Flood are optional)

For “Preliminary Compensation” the victim can receive medical fees in case of bodily injury and funeral fees in case of death, regardless of fault.

In case of bodily injury, the victim can receive medical fees of not more than THB15,000.

In case of death, funeral expense will be paid for up to THB35,000.

In case of death after medical treatment, actual medical expenses will be paid but not over THB15,000 and funeral expense not over THB35,000. The total payment will not exceed THB50,000.

For "Excess preliminary compensation", the company will pay after assessing liability.

If the insured is in the wrong, the company has to pay compensation to the victim or legitimate heir. After including preliminary compensation, the victim will receive payments as follows:

• In case of bodily injury, actual medical bill and necessary
expenses not exceeding THB50,000.
• In case of death or dismenberment or disability,
THB200,000 will be paid without any proof of earnings.

If an accident occurs and involves a third party, the third party vehicle's registration plate must be notified.

If you are able to notify such third party and can record the third party in a police report, we will ask the police to call third party to be responsible for his/her fault.

The damages of the insured vehicle will be covered up to the limit as stated in the policy.

Under the policy condition, the insured has to pay THB1,000 per accident in case the third party vehicle cannot be notified or unclear accident. However, the surveyor can be assigned to investigate the accident and the insured can be informed whether excess needs to be paid.

In order to cancel a claim:

Prepare and send a memo to cancel claim (together with copy of ID)

Submit claims form back to the company by registered mail or contact the company directly

The company will not be responsible for the insured car but will be responsible for any third parties.

If the driver’s license is missing or expired, all damages will be covered.

Two years.

Deductible payments are applicable when the insured is at fault.

Under the policy conditions, we will only pay for towing charges up to 20% of the overall repair cost.

The balance shall be borne by the insured.

No expenses will be incurred when making a claim, but you are required to inform us about the accident immediately or as soon as possible after its occurence.

The Claims Liability Officer will inspect the documents and photographs of your vehicle from before the purchase of the policy to determine if any of the relevant accessories are included in the policy.

Accessories that were installed before effecting the insurance will be covered and we will pay for their damage.

Payments will be made within 30 days for panel garages, and 60 days for non-panel garages.

To comply with the policy’s conditions, you will need to inform us and get our approval before paying such advance.

You will need a memorandum or indemnity letter stating that the third party has already received compensation and will not be making any claims to us.

We will also require a claims form/acknowledgment form and a copy of the third party’s ID.

In Bangkok:
• authorize the non-panel garage to proceed and contact the
claims counter at the Head Office (with the necessary
documents as mentioned above)

In Upcountry:
• the non-panel garage submits the quotation
• required documents are quotation, claims form, copy of
vehicle registration and copy of payee’s ID card
• submit these documents by fax to 0-2021 1595 or by
registered mail to the Head Office

For the time being, panel garages are not allowed to open claims.

You will need to call our Call Center at 0-2022-1100 and a surveyor will be assigned to open the claims.

Expanding this to panel garages is something we are considering for the near future.

In short, yes.

But since franchise garages are normally priced higher than our panel garages, you will have to pay for the difference between the two garages (for labour and spare part charges).

First, the cost of repair by the non-panel garage must be assessed before it can be approved.

This is to ensure that the pricing is not beyond that of the franchise garage. Also, the date of the vehicle’s submission and discharge will need to be mentioned.