TO ORDER . . . . . IT'S EASY! We accept VISA,
MASTERCARD, AMERICAN EXPRESS, DISCOVER, PayPal, Money
Order, cashier's check, and personalcheck( *).
SHIPPING
/ SALES TAX . . . Most items will ship FedEx. We make every effort to
process your order within 24 hours on all items. Due to our location, most
shipments will arrive within 3-5 days after shipping. Special shipping
arrangements can be made for very large orders or very large items. We are
required to charge sales tax on all orders shipped to addresses in Ohio, USA
only. No tax will be charged on orders shipped outside the state of Ohio, USA.

There may be a week or two delay in shipping due to the high volume of stars
being handmade and painted custom colors by the Amish family. If this needs to
be rushed for a last minute gift let us know and we will work with you as
needed. These products are not mass produced in a factory, our stars are
heavy-duty steel individually hand cut, bent, and painted one wing at a time.
Our stars and hearts are made in the U.S.A. by Amish farmers and are worth the
slight wait for shipping.

NOTE:
Please
note that our site is set up to charge your credit card for your order at the
time your order is placed.

( *) NOTE: Payment by Personal Check will
delay shipping by approximately 10 days to allow check to clear.

RETURN POLICY . . . . . We will accept
returns for a full refund of the purchase price if you are unhappy for any
reason within 15 days less a 20% restocking fee; However, no shipping costs
will be refunded. Please email us at tracerinv@aol.com or by filling
in the fields below with your email address and information concerning the
return so we can watch for it to arrive. Upon arrival, full refund (less
shipping and restocking fee) will be applied to original payment method.
SPECIAL ORDERS. . .
. Cancellation of special order items after
project has been started will result in a 25% cancellation fee.

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