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The desk clerks were all very nice. The problems were with housekeeping. No towels in our room, the maid carts were left in the corridors for 2 nights straight and you had to get around them, the hotel laundry area (for the hotel) was left...More

I stayed here 3 times in the last month because it's a great value and has always been pleasant. This last visit was not so good. In the morning I realized that there was no toilet paper at all in the bathroom and as I...More

Thank ericbkihei

Response from 1traviler, Owner at The Inn at 81Responded 1 week ago

I'm sorry to hear about the shortcomings. I will pass your review along to the housekeeping staff and the front desk about breakfast. Its unfortunate this stay would be cause loose you as a customer after having such a good experience in the past but...More

I selected this place for a one night stay for a conference because of the price and proximity to my conference. I was pleasantly surprised :) The staff were very nice, both checking in and checking out. My room, a bit dated, but still very...More

Thank lizanne62

Response from 1traviler, Owner at The Inn at 81Responded 1 week ago

Thank you for the review! Took a few hits in the last week, happens on the few weeks of summer when we are sold out. The staff appreciates the kind review.

house keeping never went into room.. had zero towels and whet to front desk I was told the dryer was broken and there were no towels available. nice shower with wet dirty towels. went back to front desk to get some toilet paper..seemed to annoy...More

Thank gpalmisan0

Response from 1traviler, Owner at The Inn at 81Responded 1 week ago

I'm sorry to hear about the lack of towels. Its true that we have had issues with our laundry. Actually we are using a laundry service so its getting done twice as fast. As far as that staff member, they are no longer going to...More

We arrived at 3 pm went to our room. Room was not done. The chambermaid said she would have it ready in 10 minutes I thought that is not very long to clean a room and I was right. The bathtub had dirty foot prints...More

Thank Linda L

Response from 1traviler, Owner at The Inn at 81Responded 4 weeks ago

We are sorry for the unpleasant experience , not the status quo for our property.
I apologize for the inconvenience. We will be looking into who was responsible for cleaning that area then retraining will be mandatory.

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Well that sounds like a good time, we look forward to meeting your crew.
Unfortunately we do not have a meeting or dining room. You are welcome to use the breakfast area. The only issue with that is it's right off the front... More

Well that sounds like a good time, we look forward to meeting your crew.
Unfortunately we do not have a meeting or dining room. You are welcome to use the breakfast area. The only issue with that is it's right off the front desk, not large enough for parties and open to the public. Also the weekend you are planning on coming is one of 5 of the busiest times of the summer, It will not be very private.
I'm not sure where your family is in town but I would suggest maybe the Thompson park zoo, they have very nice picnic areas, or we have many restaurants within walking distance, some do have private party rooms.
Hope this helps. I was going to include the link to the zoo but it is against TripAdvisor's policies, but it is the Thompson park zoo right in Watertown.
Matthew

Hello
The guest must be a min. of 21 years of age. The name on the reservation/ room must match the information on the credit card used for securing the reservation. I hope this answers your question.
Have a great... More

Hello
The guest must be a min. of 21 years of age. The name on the reservation/ room must match the information on the credit card used for securing the reservation. I hope this answers your question.
Have a great day
Matthew