Customer reviews

Payment

We accept most major credit cards including MasterCard, Visa, Discover and American Express. When you submit your order on our secured website, your credit card will be authorized for the grand total amount. The authorized amount will be captured when we send out your first personalization artwork proof. In order to protect our customers from credit card fraud, the billing address entered on order checkout must match the billing address to which your monthly credit card statement is mailed.

We also accept PayPal and Amazon payment for your convenience and security. You will need to save your valid payment information on your PayPal or Amazon account. Crystal Plus is not responsible for their privacy practices. We encourage you to learn about their privacy policies.

All Crystal Plus online transactions are secured with an industry-standard SSL data encryption. Your private information is protected for the entire time you're on crystalplus.com, whether you're searching for items or completing the checkout process for an order.

Shipping & Return

Most orders are packaged in damage resistant boxes and are shipped with our primary carrier FedEx from California. After you approve the engraving artwork, we proceed production and ship your order within 48 hours unless otherwise noted. You will receive a tracking number to track the package once we ship out your order.

ShippingStandard shipping transit time is 5-7 days. Express shipping is also available. Shipping costs are calculated based on the shipping carton weight and shipping address zip code. The shipping charges for all available shipping options are provided on Shopping Cart.

Return PolicyYou may return any blank items in their original condition within 14 days of the invoice date. We will not accept the return if the item has been engraved or damaged.

Packaging

All of our products are well protected in their individual gift boxes or pouches. Please refer to the thumbnail image below the main product image located on the left side of the product page. This image shows the corresponding gift packaging that is included.

In addition to the individual gift packaing, we use proper and efficient packing materials when we ship our products i.e. double boxing with either foam boards, packing peanuts or air pillows to fill the space and for added protection.

Should any damage occur during transit, simply provide a photographed proof of the damage and we will ship out a replacement immediately.

Follow Us

CrystalPlus.com is a leading supplier/ manufacturer of crystal awards and corporate gifts. We offer free engraving with no setup fees on all of our personalized crystal awards and gift products. We have professional in house graphic designers, product engravers, and customer service specialists to help serve our customers, making ordering crystal awards and personalized gifts easier than ever! At factory direct prices with a huge inventory selection at our California warehouse, you can’t find better prices or faster turnaround for the same premium quality of custom engraved corporate awards, sport trophies, or personalized gifts anywhere else.
Feel free to browse our huge selection of products by occasion, brand, styles, and budget. We offer awards for several acknowledgment occasions including Sales Achievement, Leadership Recognition and Appreciation, Corporate Celebration, Teamwork Motivation, Employee Service/ Retirement Awards, Academic Excellence, Sports Championship and many gift giving festivities including Weddings, Anniversaries, Graduation, Mother's Day, Father’s Day, Christmas, and more! We carry several Brand Name Collections including Waterford, Rogaska, Vera Wang, Orrefors, Kosta Boda, Riedel, Nachtmann, Lenox, and Kate Spade. Plus, we carry several styles of awards including Optic Crystal Towers, Obelisks, Glass Awards, Plaques, Crystal Vases, Bowls, Trophy Cups, Globe Awards, Executive Gifts, Photo Frames, Glass Drinkware, Paperweights, Clocks, Pen Sets, Office Desk Accessories, and more! All of our products will be personalized with a deep etch sandblasting, laser engraving, or color imprinting method. Pricing includes free personalization for one logo + as much texts that can fit in the main etch area, an artwork proof for your approval, and quality engraving. There are no hidden fees.
Here at CrystalPlus.com, your satisfaction is our top priority. We price match, and with a 48 hour express turnaround time, we promise to deliver premium quality products as efficiently as possible. We look forward to working with you on your next project!