Frigidaire Gallery Washer GLTF 2070

Hello - we have a frigidaire Gallery front load washer model GLTF2070DSO. When washing a load, the wash continues normally through the cycles, but when the timer gets to 4 minutes, and the final spin, the load continues to spin gently and the timer never advances past 4...it just gets stuck. Even after restarting final spin, it keeps getting stuck on 4 minutes. When you force stop the machine, the clothes seem damp, but not overly wet - so I don't know why it would keep spinning. Any help is greatly appreciated!

Membrane Keypad TestTo activate, unplug power cord and reconnect. Press and hold TEMPS and STOP keypads simultaneously at least 2-3 seconds within 10 seconds of power up. Test Sequence:- Press each keypad (CYCLES, TEMPS, SPEED, OPTIONS etc.) separately to verify each keypad functions and all the LEDs for the selection light up- Press START to verify Display readouts are functional- Proceed to functional “On Line Test” belowOn Line Test SequenceThis is a functional test for the washer. After first pressing Stop, each successive press of the Start keypad advances the test as noted:- Press STOP to begin test for hot water operation (H appears in display alternating with numerical value from sensor, water enters, tub rotates)- Press Start to test for cold water operation (C appears in display alternating with numerical value from sensor, water enters, tub rotates)- Press Start to test for warm water operation (HC appears in display alternating with numerical value from sensor, water enters, tub rotates)- Press Start to test for water to bleach chamber (bL appears is display, water enters)- Press Start to test for water to fabric softener chamber (FA appears in display, water enters)- Press Start for internal release of door, factory use only (dr appears in display, water stops)- Press Start to test for agitation and warm water (HC appears in display, water enters until pressure switch is satisfied, tub rotates in agitation)- Press Start to test for final spin (FS appears in display, pumpout begins and tub begins start of spin cycle, first with load-balancing phase then begins spin after about 1 ¼ minutes)- Press STOP then START to repeat the On Line Test sequence- To exit test mode, press CYCLES and STOP simultaneously. Washer will be reset for regular operation. Press STOP again to turn off machine

Hello - Sorry for the late reply. The washer is in a rental property and it took me a couple weeks to get in. I went through the kepad test as outlined. The spin cycle worked normally, but seemed to take a long time. I don't know how long its supposed to spin for, but it seemed long. There were no errors.

Hello - I went through the test sequence again and the Final Spin (FS) part went normally - draining, load balancing and then into final spin (2:26pm). It sounded normal, it was not particularly loud, it did increase in speed after about 4 minutes (2:30 pm) it went faster, but it was still pretty quiet. After 10 minutes (2:36), it slowed down and then it completely stopped after 11 minutes (2:37 pm).

I just tried the "quick wash" cycle instead of the "normal" cycle. This time, it did not hang up on 4 minutes. The spin cycle started and the readout said 12 minutes, and proceeded normally. The whole wash cycle did take longer than the 36 minutes on the readout, more like 45 minutes, but overall it proceeded normally. I am going to try it again on the Normal cycle and see if it is only something that happens on that particular cycle.