A-Z Guide

A-Z Guide

Florida state law prohibits the sale of alcoholic beverages to persons under the age of 21. Therefore, guests will be required to show proper identification and proof of age when buying alcoholic beverages. Please remember that it is illegal to drive under the influence of an intoxicant or to consume alcoholic beverages while driving.

Barbara Grygutis was commissioned to create a work of art for the Jacksonville Baseball Grounds. Her sculpture, Rookie Card is a 25-foot high aluminum sculpture evoking a trade card silhouette of a baseball player. Measuring 18 inches thick and constructed of perforated metal, Rookie Card is lit from within for nighttime impact and stands on a baseball diamond-shaped plaza featuring landscaping and benches made of cut granite to resemble large baseballs.

Are allowed into the ballpark and cannot be of poor taste or a safety hazard. They cannot block the view of other patrons, be taped to walls, obstruct any signage, or other markings, and may not promote an organization or company. Banners/flags attached to poles are prohibited.

If duplicate tickets (two customers are holding tickets to the same seat for the same game) are presented, immediately contact a Section Specialist or proceed to the nearest Guest Services Booth for assistance

Fans with children or disabled fans with companions may wish to use the Family Restrooms that are typically located adjacent to First Aid or Guest Service Booths. Smoking is not permitted in any restroom in the ballpark.

The following behavior or activities are grounds for ejection from the Baseball Grounds of Jacksonville:

Use of profanity or unacceptable language of any type.Possession of illegal or unauthorized items inside the Ballpark.Unacceptable or indecent dress.Damaging or the intent to damage property of the Baseball Grounds Jacksonville.Failure to obey or follow Ballpark smoking policies.Use of illegal substances or drugs; Public drunkenness.Entering or attempting to enter any “off limits” areas.Participating in a fight.Verbally abusing, threatening or intimidating other guests or employees.The throwing of any objects or projectiles in seating areas.Guests who fail to abide by Ballpark policies, state and federal law are subject to ejection from the facility. Any guest who is violating policy will be asked to correct their behavior and, if they fail to do so in a timely fashion, will be ejected. Individuals who have been ejected must vacate the property or be subject to arrest on trespassing charges.

He’s the most popular K-9 in town. SouthPaw! He’s back and ready for baseball. SouthPaw does make special appearances, so if you want this canine at your next birthday or team Party, call the Jumbo Shrimp at (904) 358-2846

Please visit one of the Guest Services Booths or Concierge desks to register your children or elderly guest and receive a wristband that states your section, row, and seat. Children who have lost their parents should be escorted to the closest Police Officer, Ticket Office Personnel or the nearest guest Services Booth. Paging is not allowed at the Baseball Grounds of Jacksonville.

The Jumbo Shrimp administrative offices are located on the main concourse of the Baseball Grounds of Jacksonville. Office hours during home games are from 9 a.m. until conclusion of the game. When the team is on the road, office hours are Monday through Friday, 8:30 a.m. until 5:30 p.m.

Non-licensed vending at the Baseball Grounds of Jacksonville, including the resale of event tickets is prohibited. Ballpark management will not permit vending, soliciting, collecting contributions for any purpose whatsoever or distributing of handbills on the premises.

Public parking costs $7 and is controlled by the City of Jacksonville. Garage parking is also available next to the Jacksonville Veterans Memorial Arena for $7.

Unauthorized retail, commercial, marketing and promotional activities are strictly prohibited inside parking lots and tailgating areas without prior written approval (and proof of certification in the manner of a sticker, etc.) from the City of Jacksonville. All violators will be escorted off the premises by the Jacksonville Sheriff’s Office. These regulations are applicable in parking lots owned and/or leased by the City of Jacksonville and managed by SMG.

There’s no better place to host an event then at the Jacksonville Baseball Grounds. Call a Jumbo Shrimp representative to plan a fun and affordable outing. Enjoy the same atmosphere you remember and entertain your group of 20-100.

A little rain won’t make you melt, so bring yourself and bring your umbrella! Jumbo Shrimp games are played as long as weather conditions are safe for fans and players. Tickets for any game rained out or canceled can be exchanged for any regular season, non-restricted game, subject to availability.

The Baseball Grounds of Jacksonville has 12 restrooms, located throughout the concourses. All restrooms include diaper-changing tables and are ADA accessible. Additionally, 4 Family Restrooms are available for use.

Enjoy a Jacksonville Jumbo Shrimp game in grand style and comfort from the privacy of your very own Skybox. A nightly rental includes: 20 tickets for the game, air conditioned indoor seating and lounge plus open-air seating for 12, waitress service with menus ranging from traditional ball park food to elegant restaurant-style food and complimentary programs and press notes. Call (904) 358-2846 for more information.

All guests in the building, who are identified as being under the age of 21 and in possession of alcohol, will be taken to the Security Office, ejected, and their parents or guardians will be notified for proper advisement. When necessary, they may be turned over to the Jacksonville Sheriff’s Office.