January 1, 2014

Resident Resources

Salt Water Pool

Our pool and surrounding area is open from 8am to 10pm daily. We do our best to keep the pool open as late into the year as possible and open it as early as weather permits. Check with the property manager or Facebook page for updates on the pool’s opening and closing each year.

Due to a lesser amount of chlorine required, salt water pools are: better for your skin, less harmful to the environment and feel better to be in. Salt water is detoxifying and hydrating to the skin and even reduces inflammation of joints and muscles. Swimming in our pool is not only relaxing, but it is even better for your health than other pools.

Cable/Internet

Time Warner Cable is our preferred cable company and for this reason TWC has preinstalled wiring to provide a speedy installation for our residents. You are welcome to use other providers servicing this area excluding satellite companies.

For a speedy install please contact our community representative, David Jawo, at 614-230-4272, david.jawo@twcable.com

Utilities

Your property manager will contact NEP (Nationwide Energy Partners), our energy service provider, to create an account for you. Your water and electric charges will come directly to your mailbox on one bill after the first billing cycle. The bill will include your account number and instructions to setup online bill pay, auto-withdrawal and details about your usage.

NEP is a great resource to learn how to reduce your utility use and expenses each month. Visit nationwide energy partners to see what you can do to conserve energy and money.

Rent payment options

Rent is due the first day of every month and can be paid online or onsite. You can drop a check off inside the Community Building in the rent drop box located next to the leasing office. To pay online please visit the link below. There will be a 2.5% convenience fee applied to all transactions.

renters insurance

renewal process

Our residents are a valuable and important part of our community. Please contact the property manager regarding lease renewal and the options available to renewing residents.

contact@thebenchmark.com 614-795-5000

community building

The Cardio Studio and Community Building are available to residents between the hours of 6am and 11:30pm. To ensure the safety of our community, we use surveillance cameras in the common areas and a nightly alarm system.

guests

We welcome your guests at The Benchmark. If a guest will be staying in your unit for longer than two weeks, please notify the office.

parking

Parking spaces are availiable for residents and guests. Each one-bedroom unit is guaranteed one parking space while two and three-bedroom apartments are guaranteed 2 spaces. Parking is not assigned.

Guests can park in the spaces located around the community. If residents report issues with parking, we will move to an assigned parking structure with limited space for guests.

onsite recycling

Two waste and two recycling stations are located on the north side of our community. Each station is emptied twice a week to ensure our community stays clean.

pet policy

The Benchmark works to provide a wonderful living environment for your furry loved ones. Our property has waste stations, Green Space and affordable pet rent and pet deposit for our your convenience.

accidental lock out

Lost keys (including mailbox keys) will be replaced at $25 each. If you are locked out of your apartment during normal business hours (9am – 4pm weekdays), contact the office at 614-795-5000 for an LMS employee to unlock the door only for the persons whose names appear on the lease. Limited lockout service is available after business hours and will garnish an additional charge. Contact emergency maintenance at 614-265-7765 outside normal business hours.

Still have questions? Call the office at 614-795-5000 or email contact@thebenchmark.com