SHIPPING & RETURNS

SHIPPING:

Receive Free Ground Shipping on orders over $50 by entering promotional code SMFREE50 at checkout. Free Shipping promotion is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. Please note, this promotion may not be combined with any other offers unless explicitly noted. The SMFREE50 code is not valid on Clearance Items or Gift Card orders.

Expedited orders must be placed before 1pm ET.
We also offer expedited shipping – two day and next day on merchandise that is in stock.For further details, please visit our Shipping Policy page.

RETURNS:

For your convenience, we accept returns for items purchased at Steven and Steve Madden stores (only stores in the USA excluding Colorado and Utah locations and Steve Madden Outlets). We gladly accept returns of unworn merchandise within 30 days of delivery.

If there is no store near you then you may obtain return authorization via phone, Live Chat, e-mail or by signing into your account and going into your order. The authorization requests must be made within 30 days from when your order is delivered.

Shipping charges are not refundable and there is a $6.95 per order return fee that covers restocking and postage back to the warehouse. Clearance items and earring purchases cannot be returned or exchanged.

* CLEARANCE Items and Gift Cards are Final Sale. No Refunds, Returns or Exchange.

YOU MAY ALSO LIKE

PENNYLNE is rated
4.5714 out of
5 by
7.

Rated 4 out of
5 by
Angie from
Cute and ComfortableLove the color of these booties. I'm usually a 6 in Steve Madden but I got these in a size 7 (it was the smallest size left). This shoe is quite narrow so I doubt a 6 would have fit me. I would suggest going up a size and using an insole instead if you have problems with narrowness. Overall, i love them!

Date published: 2014-02-21

Rated 5 out of
5 by
Brooka from
I seriously LOVE these shoesI love these shoes, they are one of the most comfortable heels I have ever purchased. I even spilled some wine on them and I just took a damp cloth and the stains were washed away.

Date published: 2014-02-21

Rated 5 out of
5 by
Andreitac27 from
I WANT THE ALLIm in absolut love with these booties! I purchased the burgundy color. Super confortable, stylish, trendy. You have to be a little careful with the material since is suede and could ruin it very easily. It does have a little distressed look to them. They fit a little tight specially when wearing winter socks and if you have Chunky feet like I do, i suggest going a size bigger. Im so obsessed with these I want them in every single color.

Date published: 2014-03-27

Rated 5 out of
5 by
booklady from
Perfect Short BootWas looking for an ankle boot to wear during South Florida winters. This one is perfect. Very comfortable as well as stylish and not too heavy. I bought them in both cognac and black.