At Work with...Marjorie Hassen

WHAT SHE DOES: Hassen (right) and her department of 10 librarians, which includes Ellen DeMarinis (left), can teach students like Marcy Allen (front) how to maximize the library’s resources, which include everything from online journal subscriptions to news databases. Hassen also oversees Live Online Reference, a chat service with late-night hours that answers research questions. Prefer a more traditional form of contact? Visit the reference desk located on the first floor of Van Pelt.

Penn Current Express

Quoted Recently

“As we know from the research, the performance of a large firm is due primarily to things outside the control of the top executive. … We call that luck. Executives freely admit this—when they encounter bad luck.”

—J. Scott Armstrong, a professor of marketing at the Wharton School, on how executives can influence a company’s value. Limited research on the topic has mostly found that broader market forces often have a bigger impact on a company’s success than an executive’s actions. (The New York Times, Feb. 7, 2015)