Archive for the ‘productivity’ Category

I’ve loved watching the NBA Playoffs this season. Since the San Antonio Spurs are old and out of it, I don’t really have a dog in this fight, but it’s been fun to watch. In particular, watching the Mavs defeat the Thunder and the Heat beat Chicago has been constructive for leadership learnings and the challenges young leaders face.

In both conference finals, the more experienced, veteran team won. Obviously, in the world of sports, there gets to be a moment when an athlete or team becomes too old, but that isn’t the case with Dirk’s Mavericks and LeBron’s Heat. They are in – or very close to – their prime, while the teams they beat are simply, well, too young.

Over the last 30 years, no team has won the NBA Championship with a avergage age under 26. The average age of the Oklahoma City Thunder? 23. The average age of the Chicago Bulls is 27.2, but their star, Derrick Rose, is 23. These team’s leaders are too young to win! Though both teams have great futures, we saw in the playoffs the challenges all young leaders face, regardless of their field of play.

Here’s how young leaders struggle:

Wanting to Be Liked! Young (and new) leaders want to be liked by their collegues. They don’t know where the boundaries are yet, and even when they’re far more talented, it takes a while to become as assertive as you need to be in order to lead with success. Through the playoffs, we didn’t say Derrick Rose or Kevin Durant get in the face of their teammates. When the series was on the line against the Mavs, in the closing seconds, Durant didn’t have the ball! Could you imagine Jordan, Kareem, or Bird doing that? No! They set the expectations for thier team. If you didn’t meet the expectations, you paid the consequences. Leaders have to hold the team accountable for the goal, which means you won’t always be liked. And yes, sometimes this means asking the owner and/or GM to get rid of a player, who though talented, doesn’t show up in shape to play (think Kobe and Shaq).

Seeking Help. One of the pitfalls of being talented is the illusion that you can do it alone. What the playoffs revealed is that no one besides Durant and Rose could be counted on when the game was on the line. Say what you will about Lebron, but he knew he couldn’t get past the Celtics on his own. He knew he needed help! Young and new leaders are slow to ask for help. If you feel that you’re sputtering as a leader, look around at your help. Is it the right help? If not, you might consider taking your talents to South Beach or going out and getting what you need.

Seizing Opportunity. Both Dirk and Lebron have been to the NBA Finals before and come up short. You can see it in the urgency with which they are playing. Young leaders think that they have more time than they actually do; that they’ll make it back. Not true! The opportunity you’re looking at right now may never come around again. Ask Dan Marino about that. When you get an opportunity, you gotta grab it.

Demanding the Ball. As I mentioned above, in the closing seconds of Game 5, Kevin Durant, didn’t have the ball. That’s inexcusable! Real leaders want the ball; they accept the responsibility and shoulder the load. Weak leaders blame others. This doesn’t mean that you distrust your teammates, it means that when it’s on the line, you have confidence that God has shaped you for this moment, for this stage and you know you can deliver. In games 4 and 5, Dirk was quiet for much of the game, but in the closing moments, he demanded the ball and delivered.

New and young leaders are perhaps in one of the best positions they’ll ever be. If that’s you, use it, develop it, and grow from it. Your team is counting on you!

Sooner or later every leader will have to deal with someone – or a group of someone’s – who are reflexively oppositional. Most of us know what to look for, but if you don’t, here are a few profiles.

The person who is against every idea, sometimes even their own.

The person who when presented with a any idea, first tells you all the obstacles or hurdles involved.

The person who during the implementation phase of anything new determines, at the first glitch, that the entire program is unworkable.

I could give you more, but you get the idea. There are some folks, that no matter what, will react negatively to any and ever idea, proposal or change. In a certain way, these folks can be helpful. We all need people who can look down the road and help us avoid some of the pitfalls. But mostly, without redirection, the reflexively oppositional are a drain our emotions, progress, and morale. As a leader, you need to know that the reflexively oppositional exist; they will curtail and undercut any opportunities for growth and development and then ultimately blame the leader when things don’t get better. If one thing is true about the reflexively oppositional, it’s that nothing is ever their fault. Now that you know that, what should you do? Here are a few ideas:

Teach! Believe it or not, many of the reflexively oppositional have never been taught to brainstorm and develop ideas. Find a conference or teacher that can help Negative Nellies how to brainstorm. In the short term, at your next meeting, ask your team to bring $20 in $1 bills and you bring a large bowl. During the brainstorming session, whenever someone says, “we can’t…” or “that won’t…” they have to put $1 into the bowl. After about 6-months use the money to do something fun with your staff or buy gifts.

Redirect! I did this just this week. When a new idea or initiative is proposed, make sure that positive comments are shared. As my wife says, “Any dumb dog can tell you why something won’t work.” Ask your team to give you 5 positive and possibilities before they can say anything negative. When someone complains, stop them, and say, “Now tell me something positive about __________.” People aren’t wired to think this way, so we have to be constantly redirected. The people on your team that can’t ever be positive will learn that you’re not a worthwhile destination for the negative.

Project. As a leader, you must focus on projecting the positive. Sit down with a journal or notebook and map out all the successes you and your team have had, then remind people of them. This past week, I sat down and listed the successes we’ve had in my brief time at Redwood Church – building renovation, incredible small group launch, Men’s Fraternity, reconnection with our mission point in Haiti, relaunched Women’s ministry, increased mid-week attendance, etc…. These efforts required prayer, time and hard work. Don’t lose them to the archives of memory. Keep them close to inspire you and your team.

Give it Over. Many of the reflexively oppositional are so because they feel they are never listened to or don’t have enough influence in the organization. Therefore, give it to them. Give them a large responsibility and the freedom to run with it. Many an oppositional worker has been humbled by the experience of having to lead and produce something from beginning to end. Handing over responsibility allows them to unleash their full potential. And you never know, they may be a lion of a leader who just needed an opportunity. For this to work, though, they have to be responsible for all aspects of a project. It’s easier to gripe when you’re only responsible for 6% of a project. Give it over.

Hire Differently. The simple truth is that you don’t want to work with everyone, regardless of their competence or lack thereof. If you’re in an industry that requires innovation or if you’re a possibility thinker, you MUST surround yourself with the same kind of people. You’re looking for “What if…” people, not “We can’t people.” We can’t people have never innovated an industry, grown a market-share or otherwise changed the world. You don’t want them! During the hiring process ask outlandish questions and see what responses you get.

The Reflexively Oppositional will always be with us, it’s our challenge to manage them well. Many Debbie Downers are critical-thinkers that organizations need, but their comments and affect need to be harnesses. Hopefully, leaders can help one another out.

…it’s time to get serious about transformation. You know you’ve waited long enough to transform whatever it is that you think you want transformed (and yes, I said “think you wanted” because if you really wanted it, you would be doing it already.)

Resolutions are weak! They fail because (1) they begin at the level of behavior, (2) are hastily made and typically cliche, and (3) are arbitrarily set. Yet many of us want to change and live healthier, more productive lives. Here’s how:

Begin With Who NOT What. To sustain a change, you need to decide who it is you want to be; what you want others to think about you and say at your funeral. For instance, if I want to be a generous person, there are endless possibilities – time, money, talent, hospitality, credit. But if you simply want to give more money to charity, your decisions will be predicated by your bank statement. Plus, you have to seek out agencies to give to. Trust me, if you decide to live a generous life, it will transform all your interactions not just one.

Structural Change. We are people of habit. If you want to lose weight this year (which is a bad resolution when compared to being healthy), you’re going to need to physically change functions in your life. Where is the workout time going to come from? Where will you get the money for new shoes, workout clothes, a trainer, gym membership, or a treadmill? Who are you going to give permission to hold you accountable? What are you going to do with your kids while you workout? How are you going eat differently? Do you need to buy organic? Where will the money for healthier (and more expensive) food come from? If you don’t execute a structural change around your transformation, it will fail.

Reward. You’re going to have to reward yourself – no one else will do it! If you’re looking to lose 40lbs, you’re going to have to celebrate losing 2lbs. This is what Chip and Dan Heath would describe as “shrinking the change.” Before you begin, you should determine when and how you will pat yourself on the back. Major changes take a long time, congratulating yourself along the way will help keep you motivated.

Focus On The Good. It’s easy to quit something after you feel you’ve failed. However, that’s the wrong thing to do. Forgive yourself and start anew. Lamentations says the Lord’s mercies are new every morning. God’s willing to do it for you; do it for yourself. If you miss a deadline or going to the gym one week, just go back. And remind yourself that last year you weren’t going at all.

Embrace The Spirit of Discipline. Of course, it’s going to take some discipline to get where you want to go, but often it’s not the discipline itself that thwarts us. We fail because we don’t understand the “spirit of disciplines.” The spirit of disciplines is that change comes from doing small, often boring things repetitiously and change is produced over time. Whatever you’re doing is going to take time, become boring, and appear as if it’s not working. You must know this going in. If you don’t, the monotony will wear you down. Remember, the change only comes through the tediousness. When you’re bored, it’s beginning to work

Transformation can come for you, it just takes serious, focused effort over time. Go for it! I’m in your corner.

And if you’re a pastor/preacher/minister, you’re likely sick of it too. You’ve seen all the tweets and articles in magazines that act as if the pastor is a singular human in their organization, capable of creating and sustaining wonderful health and growth all by his or her own lonesome.

Here are some of the doozies I’ve heard lately:

As the pastor, you should be the happiest person in your church.

Pastor, what’s your staff culture? Remember, you set the culture for your staff.

If you don’t have 5 evangelistic relationships going on, how can you expect your congregants to have any?

On and on the lists go. It all adds up to this: As the leader of your organization you’re expected to have a great family, exercise daily, be studied in theology, history, culture, music, Bible and the local and national news. You’re also solely responsible for the culture and spiritual growth of your staff and congregation, as well as their intellectual and emotional health and growth. By the way, how up-to-speed are you on fund-raising and systems thinking and implementation? What about addiction, co-dependency, visitation, guest-services, and community activities. Oh, before I forget, don’t you have a sermon to preach this weekend?

The problem with these little maxims is that they are partly true. As a pastor and leader, you do carry some level of responsibility for all these things. Yet there are so many things to be responsible for that no human can do them all well. I don’t mean to be snippy toward our mega-church leaders who hand down their tools of the trade. Rather, I would like them to consider some real-world limitations that many leaders have to deal with and sometimes can’t be overcome. While these considerations run the risk of being labeled excuses, for many people they are the water they swim in. They are real. In nearly 20 years of working near, around and in churches, I know these considerations to be depressingly true.

Many pastors have no say over their staff. Who they are? How well trained? How committed? They can neither reduce salary for underperformance or increase it for a job well done. They do not hire and fire, and can’t even make recommendations to do so. What’s more, for many people, the staff is inherited. Thus, the staff culture is inherited. While a good leader can change the culture, it takes time. Sometimes a long time.

Some church systems are anti-leadership. The pastor is NOT the leader and no one wants them to be. Decisions are largely made by committee. Believe it or not, some folks think that’s the Biblical way to do it, even if it’s not efficient. Plus, it’s not as easy as you think for people who’ve gone through the process of education and the processes of becoming ordained, just to pick-up and leave their church or denomination. This becomes more difficult when children and family are involved.Many were reared in these churches, went to camp in these denominations and are deeply rooted relationally. To leave isn’t merely a job change, it’s a life change!

Many pastors are flying solo. While some have no say over their staff others have no staff at all, save volunteers. Surprising as it may sound to you, sermon preparation takes just as long in a 20-member church as it does a 200-, 2,000-, or 20,000-member one. And the clergy-person in the 20-member church has to oversee building concerns, adult ed, children’s ed, the youth group, processes for spiritual formation, pastoral care and nearly everything else. While some jobs in the church do scale with the size of the organization, some do not, and when you’re doing it all by yourself, you’re doing it all by yourself.

Most ministers aren’t starting from scratch. I’m a big-believer in church-planting, but that’s not what most clergy are doing. Most are working within existing cultures and systems. If you asked them, they could name 50 things they’d change tomorrow if they could. Why don’t they? They have chosen being pastoral over being a CEO-type leader. Pastoring means walking with people, guiding them along — often at a slow pace. I’m struck with a little referred to story of Jacob meeting Esau. As they leave for Sukkoth, Jacob – who was traveling with his wives and children – ask Esau to go ahead of him so that he can care for his children and flock. Jacob tells his brother he needs to slow his pace to the speed of the children. This, my friends, is ministry too — slowing down for the ones who cannot move more quickly. Some ministers choose to do so in order that we all arrive to worship God together.

These are just the beginnings of ministry in the real world. Again, I’m not saying that much of the counsel offered by church leadership gurus isn’t valid. It’s shaped who I am and how I lead. I am saying that I’ve not always been in the kind of context I am now, and I remember what it was like to work within other kinds of systems.

So, I question whether much of what is flippantly stated in church-leadership conversations is realistic. More so, I question if it’s dismissive of the context the majority of ministers work in. If so, our gurus are speaking to a very small audience. It doesn’t mean that these men and women won’t show up at your conferences and buy your books, it just means that the beautiful meal you’re serving is going uneaten.

Perhaps it may be time for many of us to recalibrate our leadership message from, “what works for me” to “what can work for you.” Maybe we need an orientation that sees ministry in live-action and on-the-ground, rather than from the preaching Pentagon.

In our hectic, dog-eat-dog, workaday world, where so much rest on productivity, meeting deadlines and getting things done, you cannot forget that the people you deal with everyday are people. I can’t tell you how many times in a week someone comes into my office, or I see them at my daughter’s school, and even as people walk onto our campus for worship or Bible study and they act as if the people around them are means to an end.

No, “Hi.” No, “Good Morning.” Nothing. They just launch into the business they want to cover – usually something they want someone to do.

The obvious sentiment is this: I don’t care about you, I only care about my agenda. Incidentally, these are the same people who can’t sit down with you over lunch or coffee without checking their phone 50 times. If you’re one these people, I’ve got a newsflash for all of you: You’re RUDE!

Before you all start thinking I’m just ranting, all this rudeness is actually hurting you professionally and relationally. Each day you are given a gift: People! Your relationships with them and what you can accomplish together is the arena of your success. People know when you’re using them or when you’re speaking to them to advantage yourself and your agenda and no one likes it. People are willing to deal with it for a little while, but not forever. Each of us has to push against the tide of a culture that objectifies people. Here’s how:

1. Ask, “How are you?” when you greet people. Of course, 99% of people will say, ” I’m fine” in response. That’s okay. But in simply asking, you’ve affirmed a basic truth of our creation; we are made in God’s image. That means that people have inherent worth. Would it be so bad if all of us went to bed at night and knew at least one person inquired about our lives? You don’t have to be interested in the details of other people’s lives, but other people’s lives have details that matter to God. And if you’re a Christian, this simple question (in a world where it’s increasingly not asked anymore) may be the slight opening you and God need to do some powerful ministry.

2. Put Away Your Phone. For centuries families, businesses and nations were productive and healthy without cell phones. Your e-mail, twitter feed, or facebook page can wait. If you’re not concerned about your spouse going into labor, it can wait! It really, really can. We all have cell phones now, whiping yours out and checking your e-mail doesn’t make you look important, it makes you look pompous!

3. Take Off Your Sunglasses. Good grief, we’re not standing at the North Pole. The sunlight isn’t going to burn your retinas. You’re not Paris Hilton, for Heaven’s sake! What are you hiding from? When you’re talking to someone, look them in the eyes. When we look people in the eyes you tell them that they matter, that what they’re saying is important and are worth your time. Hiding behind sunglasses makes people wonder what you’re looking at and what, other than me, is occupying your attention right now.

4. Touch Someone. You’d be amazed at how many people live day-to-day without anyone touching them – no handshakes, no hugs, no pats on the shoulder or back. This is unacceptable. Years ago I had a professor show me a video of Mother Theresa. He said, “Don’t listen to the audio, just watch what she does with her hands.” That video changed my life. One of the things that amazed people about Jesus was that He physically touched people — even untouchable people. Obvious, this should be done appropriately.

I have a simple rule: Every person needs a look, a touch, and a word. If you did this you would soon become one of the more popular and respected people in all the environments where you engage.

Since becoming the senior staff person at an organization I’ve injected my reading and development with a tremendous dosage of leadership material. I’ve been to conferences, read books, watched webinars and basically immersed my life in leadership. This has been both good and necessary. But there is a sense – as a Christian leadership – that it all a bit too much.

Here’s what I mean.

Many of the teachers I’ve learned leadership from over the past two years are pastors themselves. Their books are about leadership; their blogs, their tweets, their conferences are all about leadership – which is both needed and good. I’m not throwing stones. But here comes the “but”….

What about “following?”

Being a Christian leader, particularly a Christian leader in the church, my first call is NOT to lead. It is to follow. In our current environment it would be easy for fair observers to say that most church leaders see themselves primarily as CEO’s. There is a temptation, I think, to spend so much time thinking and developing our leadership that we neglect our followship (yes, I know that’s not a word). This, obviously, doesn’t have to be the case. And I assume that the good Christian women and men I mentioned above are great followers of God, under the guidance of the Holy Spirit and appropriately follow their church structure and governance. Yet, still, I want to offer my friends a moment of pause to stave off the leadership idol that many of us are unfortunately falling prey to.

An over-focus on leadership will….

1. …crush your humility! If you’re a leader, you have one thing: Followers. This mean there are people who will – whether rightly or wrongly – privilege what you think, say and do. Done long enough, it’s nearly impossible to not believe that you know more and are better at things than they are. What’s worse is that they’ll let you. Giving push-back to your boss or leader is difficult, especially if your paycheck or perceived “spiritual life” is dependent on it. The antidote is not to believe your own hype and continually place your leadership alongside that of Jesus’ and see how you stack up. You’re not infallible and, likely, not the only person in your organization who can do what you’re doing. God’s entrusted you with this season, steward it well.

2. …will make you think you’re supposed to produce something. Leaders love to produce and I’m a big believer in productivity, but that’s also why we need to remember that God is the one who produces. Turn to the Galatian’s “Fruit of the Spirit” for example. Our family has an orange tree in our back yard. In the spring and summer we have oranges at every meal, but not in the winter. Why? There are no oranges in December. But that doesn’t mean the tree isn’t doing what it’s supposed to be doing. The “fruit of the spirit” works the same way. The fruit is both inevitable (if you believe the Bible) and gradual (like all fruit). Too many times, leaders fear lack of movement and the stagnation of vision, yet, the wise Christian leader should know better. We should know that production cannot be manipulated or coerced…and it’s not up to us anyway. Sometimes we need to let the ground rest and stop trying to “lead” everything.

3. …contribute to a cult of personality. This one is obvious. How many times have we seen a congregational leader fall and the next thing you know the congregation loses 75% of her members? Who were all these people following in the first place? Well, common sense would suggest they were following the congregational leader. This was the wrong leader to follow, but the preacher (or whoever) was too egotistical to ever tell them to trust more in God than the leader. In the absolute worse cases, these cults-of-personality create a Jim Jones or David Koresh. In any event, and to any degree, the same thing is happening; the leader, in his or her own deficiency of following Jesus aids others in moving away from Jesus.

I suppose I say all this as a check to myself and my fellow Christ-followers who are leaders in organization to realize deeply that perhaps the best thing we can do as leaders in not to lead, but to follow God and get out of the way of His Spirit.

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Incidentally, uber-blogger, Scot McKnight has blogged about the same here.