90%+ resources used

I turned on my laptop 2 days ago with a very jumpy mouse, hard drive furiously running and cpu usage almost at 100% all the time.Try to run ZASS av/as,
spyware runs ok but detects nothing, however av hangs with message system error please reboot.Windows task manager
showed no process more than 2% cpu usage, so something in background was the cause.After
searching in other forums and comparing with my other laptop I notice two processes which may be the cause: taskeng.exe (which I manage to stop or fix through task manager in system tools) and taskmng.exe (which I read it may be malware but am not sure).Facts: I upgrade vista 3 days ago to sp1, because of problems in this upgrade had to uninstal ZASS (so stayed for a while unprotected).My laptop is a Sony Vaio with ATMobility Radeon X2300, Intel T7100 and 2gb ram, windows vista home premium sp1, ZASS 7.1.254.Can somebody help here ?Many txk, Quim

Re: 90%+ resources used

Hi!a reset of ZA settings should be enough in this cases.Probably your ZA database got corrupted.Next time either try to reboot or reset the settings. This way:1.) Hold down the Ctrl and Shift keys together
2.) Right click on the ZA icon near your clock
3.) Choose 'Reset' from the box that comes up
4.) Choose Yes on the Reset Settings dialog box
5.) When prompted, choose OK to restart your system
6.) Follow the on screen configuration prompts after rebootCheers,Fax

Re: 90%+ resources used

Thanks for the reply, but it did not work, after step 6 laptop continues with same problems - mouse flashing, hdd running and cpu above 90% all the time. I would appreciate another solution. You are point into a
ZA malfunction - as I did recently a new download and
install of ZASS, should I
reinstall it
?Regards, Quim

Re: 90%+ resources used

Yes, try to reinstall but this way:First remove ZA from add/remove programs then...01.) Restart your computer
02.) When you see the screen go black and it starts booting back up keep
tapping the "F8" key (at the top of your keyboard)
03.) This should bring up a menu. Choose Safe Mode off the menu by
using the arrow keys on the keyboard to highlight Safe Mode and press
Enter
04.) If you get a message asking to go to Safe Mode, choose Yes. If you
get a help and support window, close this.
05.) Once you are at the desktop, Click Start, My Computer
06.) Click Tools, Folder Options, View Tab
07.) Place a dot next to "Show Hidden Files and Folders"
08.) Remove the check from "Hide Protected Operating System Files
(Recommended)"
09.) Choose Yes to the warning
10.) Click OK
11.) Double click C:

Note: In the future steps if you do not see any files or folders, please click
the "Show Files" link to view them.

*Important Advisory: Deleting registry entries incorrectly may cause
serious problems to your operating system, which may necessitate the
need to reinstall it. Please make sure you are able to perform these
deletions correctly before you decide to edit the entries. If you are not
sure, you should seek help from someone who is familiar with editing the
registry.

For information about how to edit the registry in Windows, from your
desktop, click Start &gt;&gt; Run &gt;&gt; and type regedit. Click on Help &gt;&gt; Help
Topics. Under the Contents tab, click Change Keys and Values (this may
be found under the How to... section).

Also, you should always make a backup of the registry before editing it.
You can find this in the same section of the Help files.

Re: 90%+ resources used

Again it did not work - I have done the procedure twice (including re-install ZASS) just in case I had missed something in the first try.Now I just
installed ZASS again, updated av/as definitions and run av/as -
av hangs after
a while
and cpu usage remain all the time around 90%.Do you have another solution ? Would appreciate a lot.Regards, Quim

Re: 90%+ resources used

Hi!yes, try to boot your system selectively, ONLY ZA and standards XP programs and services...This way:1.) Click Start -&gt; Run
2.) Type MSConfig in the run box and click OK
3.) Once in MSConfig, click the Startup Tab
4.) Remove the checks from everything except ZLClient
5.) Click the Services Tab
6.) Place a check in "Hide All Microsoft Services"
7.) Now remove checks from everything other than TrueVector Internet
Monitor, and click OK.
8.) Restart your computerHow does it work?
NOTE: You can place your computer back into a normal startup process by
going back into msconfig and choosing the Normal Startup option on the
General tab.
Cheers,Fax

Re: 90%+ resources used

Thanks, the computor was back to normal - cpu usage low, no more jumpy mouse and I could run ZASS av/as without any problems.After reboot with normal startup the
problem
was back. Does this mean it is not ZASS causing it, but some other program or
service
?How
to
proceed next in order to find it
quickly ?Regards, Quim

Re: 90%+ resources used

Hello,I found it
- Ati external event utility.I have looked
in properties - file is Ati2evxx.exe included in directory Windows/System32.I do have an
ATI Mobility Radeon X2300 graphic card and driver is updated.Did some googling and checked in ATI site,
found nothing
specific related to
my issue.What is your advise
? Is there a fix ? Permanent disable the process ? How and
what are the consequences
?Many thanks,Quim

Re: 90%+ resources used

Hi!I have no experience with ATI.Try to enable everything except that service and see if everything works as it should.If you don't see any difference than you should just keep it like this.You could also try to re-install the drivers. May be they are corrupted?Cheers,Fax