POWERFUL STRATEGIES TO IMPROVE YOUR PERSONAL SKILLS

When Push Comes to Shove in Business

According to a Harvard University study, statistics show that 85% of your workplace success is due to your personal skills. And yet, these skills are not always easy to master. Stumped for the right thing to say when a boss says something troubling? Anxious about making a good impression at a meeting? Losing sleep over the thought of delivering negative feedback to a colleague?

Listen to three powerhouse behavioral experts and authors share effective ways for both introverts and extroverts to hone their personal skills and address difficult situations that arise in the workplace.

You will learn to:

Disagree or offer negative feedback without destroying the goodwill in a relationship

Ask for change in chronic, negative behavior that is directly impacting your results

Create positive first and lasting impressions

Master business etiquette tips for interviews, business lunches, and meetings

Find your voice and strengths as an introvert or a reluctant self-promoter

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