Reviews of Brookdale Bellevue | Nashville, TN

I am/was a resident of this facility

I felt that Brookdale Bellevue was more expensive for the services and amenities I got from it. It has since gone down, and they had a lot of turnover. I will not recommend the place right now, and I would not suggest it to be recommended to anyone.

I am a friend or relative of a resident

My grandfather was at Brookdale Bellevue. It was a nursing home and assisted living facility. We had a couple of nurses whom we really liked and whom we thought did a really good job. The facilities were really nice. The environment was good, friendly, and active. The staff was friendly and helpful.

I visited this facility

Brookdale was a little older, and the furnishings and décor seemed out of date, but it seemed very clean. They had two dining areas and both seemed very nice. The room for activities seemed very small. The memory care unit wasn’t very cheerful, but the price in general was OK.

Other than the very expensive cost of living at this sub par facility, the facility is understaffed, the food is terrible, the Alzheimer's unit is a single hallway and a dining room, and the management seems to care less about the residents and staff and more about the money. I will not be putting my grandmother here and advising everyone not to.

I visited this facility

Emeritus at Bellevue Place (Brookdale Bellevue) appeared like most of the people were happy there, although I found it to be lacking. Their maintenance hasn't been good, and that's all I really know about it. I wouldn't put my mom there. They could do the job for somebody, but it just wasn't for us. The staff was OK. They were more on trying to sell me the idea. I didn't like it.
They do the best they can, and for some people, they do a good job. It's quite expensive, but I don't think that the money is going back into the place like it should.

Provider Response

We apologize that your tour of Brookdale Bellevue did not meet all of your expectations. Please be assured our staff is continuously committed to providing the highest-quality service and care for each resident and we will review and share your feedback with our management team.

I am a friend or relative of resident

Very disappointed in the care we received while my mom was a resident. Initially given a low monthly rate after assessed by nurse, and almost immediately told that higher level of care needed. Appeared as if low price given to get one in and then immediately changed based on "level of care." If assessment not completed prior to entry, then increase is understandable.

Provider Response

We deeply regret that we were unable to meet all of your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.

I visited this facility

They seemed very pushy at Emeritus. That turned me off. The lady there just seemed very pushy to push you into it immediately and not like want to give you much time to think about it. The bigger thing that turned me off, I went there twice to visit and filled out all the paperwork and spent several hours there visiting, and they would call and leave messages on my voicemail about coming to visit them, like they don't even remember it was the same person that they had already spent all this time with. So there, you're just kind of a number. Them being pushy made me feel like they were just trying to get numbers in there. That turned me off immediately when they started doing that. Also it was just not the same warmth that I felt when I went to the other facility. Nevertheless, at that time, they were doing their activities downstairs and everybody seemed friendly. The staff that was working with the residents did seem friendly and like they enjoy their job, so that was positive.

I visited this facility

We visited The Waterford in Bellevue. It's a fine facility, but it's just too expensive for us. The staff were fine. We saw the rooms, and they're adequate. I know there were a lot of activities, but we didn't really check that out.

I visited this facility

When we visited Emeritus at Bellevue Place, they had a very friendly management. The staff's work ethic was fine. It was a small-scaled place so that you didn't have an area to walk around. The dining room looked nice though. The rooms were clean and orderly but they were small. Also, when we saw the kitchen, there was only a microwave and a small refrigerator. I just realize that I'm not ready to give up a full kitchen. This facility would have been comfortable and we could have been okay there; however, we could not afford this place.

I visited this facility

Emeritus at Bellevue Place has an Alzheimer's section there and it's very nice. It's very clean. The staff were very informative and very helpful. They were able to follow up with a couple of calls. If we just lived probably closer to the facility, we've probably utilize it.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

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