TripAdvisor Traveler Rating:

5.05Cleanliness

4.05Location

5.05Rooms

5.05Service

5.05SleepQuality

5.05Value

5.05

“Kindness and professionalism of staff”

Oct 14, 2012Michael C, Roanoke

The kind people of this hotel went above and beyond in every way. The rooms were immaculately clean, well stocked, and gave a restive sleep. The hotel was convenient to the Charlotte Convention Center and numerous restaurants. At the front desk, Mina and her colleagues were always helpful: giving us detailed directions, assisting us in finding nice restaurants, and just being pleasant to work with. Several hours after we checked out, we came back and they found us a place to change out of our suits into travels clothes and helped us plot the course to our next destination. Our experience was tremendously positive.