Delivery And Return

Additional Information

At Furniture Bay we always strive hard to fulfil your orders as quickly as possible. Please see below for lead-times and charges.

Delivery Charges:

Free delivery on all orders within the UK MainlandDelivery surcharge is applicable to deliveries within the Islands, Highlands and offshore areas.

Delivery / Lead Times:

Lead times can be found on each product page. This will give you an estimate as to how long it will take for your product to be delivered to you. Please note that the lead times stated on the product pages are only estimates and our customer service team will update you via phone or email, should there be any changes to the delivery time-frame of your order.

Next Day Delivery:

Items available for next day delivery, must be ordered before 2:00 PM on a working day to qualify for next day delivery. if the order is received after the order cut-off time, the item will be delivered on the following working day after which the order is placed. Please note that next day delivery is only available on qualifying items. Delivery lead-times are given in working days.

Installation Service

Furniture Installation Service:

Furniture Bay are able to offer a nationwide end user delivery and installation service on request.

All installations are carried out by two man teams that are fully trained and experienced in office furniture installation. We offer this service to all our customers across the UK, whether it’s for a one-off item or a whole office refurbishment. All our fitters are employed by us; we provide a seamless service with no third parties involved, to ensure you always receive the highest standards of customer care.

If you like to have your office furniture installed in the position you want, and all packaging removed, please contact our sales team for more information and obtain your personalised quotation on 020 3394 0101.

Assembled Chair Delivery:

Put the kettle on and put your feet up - we can deliver our chairs fully assembled and bagged. For more details and best prices, please contact our sales office.

*Free Office Space Planning:

An efficient office design is crucial to the running of an efficient company and our office design service can transform the way your business runs. We are able to show you how your office would look if you were to alter the partitioning layout; giving you options for a more open plan environment, or perhaps an executive suite, or even flexible partitioning for meeting and training rooms.

If you would like to take advantage of our Free Office Space planning, please contact our sales team to discuss your project now.

*Free space planning service is available within London, Essex, Kent and Surry only.