I just read one of those blogs that makes me want to stab myself in the eye, I was truly suckered. The article was a tease; comparing a well-planned and organized event to one that was poorly planned, had no ‘customer service’ elements, signage or follow up. Which one...

Ok and we’re back. A fresh clean new year, with lots of optimism and hope. And last year is in the rearview mirror, not forgotten by any means. We bring the circumstances of last year into our fresh new year and try to figure out how to manage this all best –...

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