stefko Member

Hi.

I've just got three (hopefully quick) questions.

The first is, when I start up fetch, and it brings up the new connection window, is there some way to remove and/or edit the entries in the "shortcut" field, or make it such that the connection I use most is already in the field and I can just press "OK" to get going?

Secondly (and more importantly), when I do logon (it's not a mac server), the filenames are displayed strangely, and when I attempt to download, I get the error message: Cannot open file (no such file or directory). If I try to open these files from a windows machine, it's no problem). The transcript for this operation is:

Thirdly, it appears that fetch is truncating the file names. I'm running OS X so I don't see how this should be the problem, as the filenames I'm trying to access are only about 10 characters long (plus the.pdf extension at the end)

Jim Matthews Administrator

Yes, you can edit your shortcuts by choosing "Fetch Shortcuts" from the Window menu and using the "New Shortcut...", "Edit Shortcut..." and "Remote Shortcut..." commands from the Customize menu. In Preferences... (also in the Customize menu) you can choose a shortcut as your default shortcut -- the New Connection window will automatically be filled in with its contents.

Second, it looks like you're connecting to a Netware server, and Fetch has limited support for Netware's file list format. Fetch 4.0.3 has the best support -- is that what you're running? If not I'd recommend upgrading. Otherwise I'd recommend refreshing the file list once or twice; Fetch should start showing you more reasonable file names.

Could you explain why you think Fetch is truncating file names? Do you mean that they are truncated in the file list, or after you download? Can you offer an example?

stefko Member

Ok, thanks for the help. The refresh trick worked, as did editing the connection.

Now, as for the truncating filename question, as an example, i set up two files in my directory, one named "Fourier Transform 1.pdf", and the other "Fourier Transform 4.pdf". Well, when I tried to retrieve them with fetch, the files were renamed "fouriert.pdf" and "fourier0.pdf". I've enclosed the transcript below.

And a new question is, when I downloaded these, Adobe Acrobat automatically opened these files. Is this an issue with Fetch or with Acrobat?

Jim Matthews Administrator

I think that the Netware server is shrinking your file names to fit DOS's 8 character name, 3 character extension limit. If you look in the Fetch Transcript window you'll see the names that the server is sending to Fetch.

stefko Member

I can see why it looks that way, but the Netware server itself doesn't seem to truncate the filenames, since if I access the files from a windows machine, their real names appear, and if I download them with a Windows FTP client they're displayed properly as well.

robek Member

It seems to me that names are not truncated so do speak but only the first word is used for local name. Zero is appended to avoid duplication. Earlier FTP did not allow names with spaces, but many systems now work with having quotes around space-containing names. Try using hyphens or underscores instead of spaces to verify that spaces are indeed the problem.

Jim Matthews Administrator

Fetch can only show the names that the server sends it, and as you see in the transcript those names are truncated. I'm not surprised that you see long names when you access the server from a Windows client; that uses a different protocol. I am curious as to how the Windows FTP clients are getting longer names; perhaps they are using a different file list command. It would be interesting to see a transcript from a Windows FTP client.