Hotel Owners from Hell

This is a blog where hoteliers can spew their venom about ruthless hotel owners and their often equally despicable ilk. View their irrational and inexplicable actions, attitude and harsh treatment of management & staff. More often than not, hotel-owners abuse their management and staff, don’t live up to promises or contractual obligations and tend to get away with it.. Let’s forewarn the gullible and share our experiences, preferably without tiresome tyrades or excessive use of expletives please.

Blog away………

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9 Responses to “Hotel Owners from Hell”

This is a blog where hoteliers can spew their venom about ruthless hotel owners and their ilk, their often inexplicable actions and harsh treatment of management & staff. More often than not hotel-owners abuse their staff and tend to get away with it. Let’s forewarn the gullible and share our experiences, without tiresome tyrades or expletives please.

Have you been promised the world when hired? and have you been successfully cowed into submission and reduced to being an impotent ‘face’ with no power whatsoever? Welcome! It happened to me too when I joined a hotel-from-hell in Indonesia, where contracts aren’t worth the paper they’re written on. the owner successfully isolated me, build a cocoon of ‘trustees’ around me complicating decisions and approval procedures and effectively stripped me of any powers (and initiative) I left after 1 year, shell shocked…..never again!

A piece I found on tripadvisor about Diamond Bay (not written by me!) Note the piece about the hotel owner not allowing the management to do their work……

I was selected to be one of the first, along with a few coworkers to test out this hotel prior to the Miss Universe contestant’s arriving for their two weeks stay. We were the first to in some cases to turn on the AC, TV, or even to turn on a water faucet. Keeping that in mind we tried to be understanding about the inevitable problems.

The real problem with this hotel is not the cosmetic issues, which could be fixed by shutting the property down for a while and addressing them one at a time. The real problem is management. This property is the first attempt at a hotel operation from this particular family and they don’t know the first thing about the hospitality industry. This family will not allow foreigners to influence the operations of the hotel especially if they know what they are doing.

The Diamond Bay Resort & Spa has no golf course or spa. They were building a spa facility before we left but I don’t see how they can keep a staff with no customers or trained management. They broke ground on a driving range but you won’t see a golf course for quit a while if ever. The pool is the one saving grace. It is large and beautiful and worth a look if you want to chance it for a night. Just make sure you go to town to grab a bight to eat.

Keep your eyes open for this property to be taken over by a legitimate chain and then it might be worth booking for a vacation

Nha Trang has a few quality hotels in town which you can choose from and more being built as I write this. I can’t in good conscience recommend this property even though it looked so good during the Miss Universe pageant.

Hotel Owner from Hell Welcomes Marc Ecenbarger to its dishonourable ranks….He is -or was- the despicable slob of an owner of Kungkungan Bay Resort. Totally devoid of any manners, his name synonymous with pig-ignorance, he drove an old man up the wall and eventually to his grave. Capt.Billy we all miss you!

many owners nowadays abusing staff for they know they cannot fight back for they will use their money and influence but for sure one day they will get what they deserved on earth and for sure in HELL

concerned hotel staff
5 Oct 08 20:58:39

fuck those owners who don’t care about their staff for they don’t know that staff is more important than guest, you bad owners are amateurs

Pattaya
5 Oct 08 21:20:36

I agree, you can have the best soft and hardware and be upto 5* standards, but when you treat your people like dirt, then your hotel will never amount to anything. Hotel owners’ answer to this is replace and find new staff, intimidate them, it is an endless vicious circle. Everything stands or falls with staff! when will they get the point???

Ben
6 Oct 08 8:24:22

what kind of mother this bad owners have or maybe same mother same owner right, what kind of upbringing this owners had or maybe they are not happy with their miserable life that’s why they want to show their power as an escape or outlet to bring out the anger, pitty inside their good, nice body but inside totally black

concerned civilized citizen on earth
6 Oct 08 12:59:10

some owners think that their resort is the last resort to get a job, sorry you are wrong for resorts and hotels are like mushrooms, how many kilos you need? go my point , so be good to your staff

no one
6 Oct 08 17:34:1

Hotel owners think they want the best for their hotels but…… They always manage to screw up everything and drive staff out because its all about a personality cult for themselves. Their hotel or resort is a monument to them and them alone, never mind the guests!!!

many owners nowadays abusing staff for they know they cannot fight back for they will use their money and influence but for sure one day they will get what they deserved on earth and for sure in HELL

concerned hotel staff
5 Oct 08 20:58:39

fuck those owners who don’t care about their staff for they don’t know that staff is more important than guest, you bad owners are amateurs

Pattaya
5 Oct 08 21:20:36

I agree, you can have the best soft and hardware and be upto 5* standards, but when you treat your people like dirt, then your hotel will never amount to anything. Hotel owners’ answer to this is replace and find new staff, intimidate them, it is an endless vicious circle. Everything stands or falls with staff! when will they get the point???

Ben
6 Oct 08 8:24:22

what kind of mother this bad owners have or maybe same mother same owner right, what kind of upbringing this owners had or maybe they are not happy with their miserable life that’s why they want to show their power as an escape or outlet to bring out the anger, pitty inside their good, nice body but inside totally black

concerned civilized citizen on earth
6 Oct 08 12:59:10

some owners think that their resort is the last resort to get a job, sorry you are wrong for resorts and hotels are like mushrooms, how many kilos you need? go my point , so be good to your staff

no one
6 Oct 08 17:34:1

Hotel owners think they want the best for their hotels but…… They always manage to screw up everything and drive staff out because its all about a personality cult for themselves. Their hotel or resort is a monument to them and them alone, never mind the guests!!!

Another major pain in the ass is Bernard Ollmann of hotel corp thailand. What a disaster of a man….a drunkard chef who couldn’t coordinate a piss up in a brewery (because he’d be drunk before he’d get there) Don’t believe anything he says, and his promises aren’t worth anything ! you won’t get paid, reimbursed etc. A true snake!