Italy’s praiseworthy pension fund

While avoiding any sweeping generalisations, Scottish Government CIO Anne Moises believes some men overly focus on the nuts and bolts of technology, forgetting the ‘people’ aspect of IT. Many also make the mistake of using jargon rather than plain English, thus bewildering rather than impressing those who work outside of IT and she admits that as a young programmer she didn’t grasp the importance of communicating her messages. Understand your subject, she advises, but there’s no point in blinding your audience with technical babble; instead, communicate with your non-IT related audience in a way that develops empathy.