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This is a nice typical big city hotel. We arrived in a truck and check in seemed condescending. They had been kind enough to make a salon appointment for me and the bellboy was nice but the front desk seemed "bothered" and the restaurant staff were extremely inattentive. Maybe they were having a bad night?

Dear Ms. Katey,
Thank you for taking the time to write us about your experience in our hotel, we would like to apologize for any mistreatment the day of your arrival; your comments indeed pointed us the areas that we need to improve in order to provide the quality service our guests expected and deserve.
I shared your observations with...

This is a great hotel for city stay in Quito. It is centrally located with lots of fun areas to walk to including parks, coffee shops, bookstores, and historic buildings. In Quito I was alone for the most part, and I felt perfectly safe. My room was on the 16th floor so I had access to the club level on...

Dear Ms. Janna,
Thank you for sharing your gentile comments with us, we are pleased to hear that you had a great experience in our hotel, and we feel delighted of knowing that you enjoyed so much our services, and moreover, the hospitality provided by our staff.
It would be a great pleasure to welcome you back here, your home...

Excellent hotel, people and breakfast food!
Very clean and comfortable and the people were very attentive to every need.
Location is good, close to several restaurants and 10 minutes from the historical center.

Dear Mr. Ernesto,
Thank you for sharing your great feedback with us, we are thrilled to know that you enjoy every minute of your time with us; for us is a tremendous joy to hear that we provided you an excellent experience in our hotel.
It would be a great pleasure to welcome you back here, your home in Quito!...

Located in the down town (not historic downtown ) is near to everything, nices rooms, heated bathroom floor, air conditioning,TV cable, mini bar, a place to feel in home if your home haves minimalism decor, I will come back, nice detail a chocolate under de pill :-)

Dear Mr. Alberto,
Thank you for sharing your nice comments with us, we are happy to hear that you enjoyed our facilities, location and moreover, our service; it is our main goal to provide a pleasant time to our guest and we are glad to hear that we met our purpose with you.
It would be a pleasure to welcome...

This hotel is old and not remodeled.
Toilet didn't flush and bed practically sits on the floor, it's so low. hard bed.
Bathroom counter was waist-level.
Tiny room.
Unpleasant staff across the board.
Stay across the street at the Swissotel for a world of difference.

Dear Guest,
Thank your for taking the time to write us about your experience in our hotel, your comments will help us to review the areas that need improvement and make the corrections immediately in order to avoid unsatisfactory moments in the future; we are very sorry that you went through these inconveniences and therefore all your observations are appreciated...

I stayed 5 nights at NH Collection hotel during the business trip to Quito. Hotel room was not so spacious and was quite small. Breakfast was impressive with variety of food and fruit juice.
Hotel was located so close to several restaurants of most of them with good quality of food.
Internet connectivity in the hotel was satisfactory.

Dear Guest,
Thank you for sharing your experience with us, it is good to hear that you were satisfied with our buffet breakfast, the Wi-Fi service and our convenient location.
We are sorry that your room did not provide your the comfort you expected; we would like to let you know that we have different categories of room and if...

This is the former Radisson Hotel in Quito. The new NH branding makes the hotel look nicer but it's average at best. The beds were not comfortable but the room was clean and modestly appointed. For whatever reason, the hallway lights keep going out on our floor and we often entered or left in total darkness, which didn't make us...

Dear Mr. Dumas,
Thank you for sharing your experience with us, we are sorry that you were not impressed and completely satisfied during your stay in our hotel; about the lightning in the hallway, it was reported to the maintenance department in order to solve the inconvenience right away, since we regret very much that you did not feel save...

The rooms are very comfortable and well equipped. The breakfast is superb, The staff go out of their way to deliver great service. The taxi service organised by the doorman in very comfortable unmarked cars is extremely efficient and very good value( £3.50 for a20 min ride to the centre of town)
Highly Recommended

Dear Mr. William,
Thank you for sharing a great review with us about your experience in our hotel; we are thrilled to know that you enjoyed your time with us and that you received a great service from our staff; your satisfaction indeed inspires us to keep on the good work in bringing our guests the quality service they deserve....

We arrived late evening to a warm and accommodating reception. The room was modern, clean, with complimentary bottled water. The expansive breakfast buffet offered a variety of choices, which included delicious pastries and ordering off their “short-order” menu was quick and easy. Hotel staff and servers were appropriately friendly and highly competent.

Dear Guest,
Thank you for writing us your nice feedback, we are pleased to hear that you enjoyed our facilities and service during your time with us. We work hard in order to met our guest satisfactions and it is nice know that we accomplished our goal with you.
It would be great to welcome you back on a future...

I stayed in the hotel in mid-September when I arrived into the city on a late flight from the US. I checked in close to midnight. The staff working that night was attentive and welcoming. As I was checking in they brought me a complimentary canelita, inquired about my flight and helped me with my bag. The following day, the...

Dear Mrs. Fabiana,
Thank you again for sharing such a great feedback with us, certainly all of our team feels inspired by you gentile words; we all are committed to our guest satisfaction, and we are thrilled to know that we met our goal during your time in our hotel.
It would be a great pleasure to welcome you back...

NH Collection Quito Royal is next to the World Trade Center in the most exclusive business, financial and gastronomic areas in Quito. Located 40 minutes away from Mariscal Sucre International Airport and 15 minutes away from Historic Downtown which was declared World Heritage Site by UNESCO. Close to major attractions, shopping centers and Plaza Foch....more less

Additional Information about NH Collection Quito Royal

Address: Avenida 12 de Octubre | Cordero 444, Quito 170150, Ecuador

Region:Ecuador > Pichincha Province > Quito

Price Range:
$109 - $187 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — NH Collection Quito Royal 4*

Number of rooms: 112

Reservation Options:

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Also Known As:

Radisson Quito

Quito Radisson

Hotel Style:

#3 Business Hotel in Quito

#7 Luxury Hotel in Quito

#13 Romantic Hotel in Quito

#20 Family Hotel in Quito

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