attorney further said that Dao had conveyed to him that “being dragged down the aisle was more horrifying and harrowing than what he experienced in Vietnam” when he was on a boat after the 1975 fall of Saigon.

Given the mans history and actual need to be on that flight this could easily go to trial and have an almost perfect case to get compensation based on the next several decades of his life being fucked up.

What do you think a lawsuit is? Government intervention with government lawyers and the state-controlled justice system. United wouldn't give one flying fuck about bashing a customer's teeth in if it wasn't for the fact that they're about to get raped in court.

While this is true, this is only happening because the videos. How many things do you think go wrong or are illegal that don't get recorded or talked about that are just as bad if not worse, these things often never see the light of day. especially when the company can just quietly pay off the victims in a settlement that has a NDA/Gag Order attached.

There needs to be some sort of entity that protects the consumer from anti-consumerist policies, or else Monopolies, Price fixing, ect, will screw the consumer over.

No, it just means an unfree market allowed this to happen for decades because there is no market competition to allow consumers to choose a dignified service. Public control and antitrust equates a free market.

You think Comcast doesn't treat you like trash? Your choice in a monopolized unfree market is submission or no internet.