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The Manager's Toolkit

A Practical Guide to Managing People at Work

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.

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What people are saying

We analyzed reviews for this course to surface learners' thoughts about it

people at work in 6 reviews

Useful & very practical guide to new Managers & a refresher to seasoned managers That was a great start to manage people at work.. thanks to everyone in Birkbeck University and UCL.

Recommended for new learner of the subject as well as anyone who wants to refresh their skill with some great lecture on managing people at work.

I really like this course as it show many subjects that are useful to manage people at work in a very understandable way Great course!

IIts original,very insightful,and educative,above all content is evidence Thank you for providing an excellent introduction to managing people at work.

I have given a more detailed review of this course plus a few others offered by coursera on by blog, as linked below:https://rubicksjourneys.wordpress.com/2019/01/27/review-2-coursera-org-online-management-and-energy-courses/ Loved the example sit Excellent course to understand various aspects of Managing People at Work.

managing people in 6 reviews

Very useful course for those managing people.

I recommend it to anyone dealing or interested in managing people.

A very brief but deep sight of main points to be considered while managing people.

reading material in 6 reviews

excellent reading materials Good Very helpful course.

There were links that were recommended reading material, especially ones that pointed to a CIPD site.

The reading material is heavy, the lecturers speak so slowly and dispassionately that it's impossible to engage with the subject.I'm sure that there is really good content here, but I couldn't find it.

I found its content to be extremely interesting and enjoyed all the presentations and reading material.

Lots of reading material was then directly covered in the video directly following, so it seemed a bit unorganized in that way.

I found this course informative and practical in providing me with clear communication and clear objectives with follow up reading material Thank you very much for your extensive, comprehensive yet briefly course offered by you.This adds confidence to my practical knowledge, tuning up and provides a demonstrable certification from your esteem organization.

recommend this course in 5 reviews

I highly recommend this course to all People Managers and executive leadership.

Would recommend this course to anyone that is interested in a leadership or management role.

I will strongly recommend this course for every manager irrespective of the number of staff, small, medium or large organization.You also need this in managing even conflicts in the home and society in general, not just in the work place.

Definitely will recommend this course.

I will recommend this course why because it is covering major topics in HR and all the professors are explaining the subject with example so only it was too easy to understand.

very good course in 4 reviews

Very good Course for Aspiring Managers Some materials for individual readings are difficult to find, costly and take a lot of time.

This is a very good course, I learnt how to manage people in conflict situations in the work.

V Globally very good course.

in this course i get the full knowledge of how human resource are manage people in any organization very good course it takes time to complete but it teaches you a lot.

will recommend in 3 reviews

Great course!Definitely will recommend it.

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