Very good!

This flight to Bangkok involved an eight-hour wait in Amman on the outbound leg and a one hour forty-five minute wait on the return leg.

The flight itself went very well. The plane was equipped with screens offering a good choice of films and music as well as a phone charging socket. The onboard service and the meals were also highly satisfactory. I can't comment with respect to the amount of legroom because I'm very short.

We had a pleasant surprise on the outbound leg because they paid for a hotel for us to spend the eight-hour wait in! Furthermore, it was a nice hotel!

Perfect

Very nice Paris-Bangkok flight on business class. The crew was very pleasant and available. The service on board was great. We have already flown three times with this airline to the same destination. The stop in Amman was a little lengthy, but the airport has been entirely renovated and the lounges are comfortable. Their business class prices are very competitive.

Rude staff

A normal airplane flight, but the ground crews that work for this airline must have undergone training in being rude. This was true with the ground crews in Paris, Amman, or Bangkok, and on the departure and return flights.

Whether you asked your questions politely or not, no attitude was able to get a hint of a smile or a polite response from the staff. Example: having bought my ticket on the internet, I was not able to reserve any "extra large" seats or exit seats. When I asked they told me that yes, you have to pay in dollars, whether in Paris, Amman or Bangkok, as if the Euro didn't exist. You also had to pay cash, since apparently bank cards don't exist anymore either. The two people at the travel desk in Bangkok on December 20 were horrible, calling me "Crazy!" when I insisted on my request. I've never in my life seen that behavior with an airline company. I've been traveling for 30 years and I've never seen rudeness that was so widespread or so flagrant.

I don't need to tell you that I wouldn't recommend this airline to anyone. Regards,