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This hotel lives in the land that time forgot. I have no idea how they stay in business when there are SOOO many hotel options in the DC metro area.

This hotel is tired, worn, outdated, dirty - it's not 1970 anymore! I would highly suggest a renovation - immediately!On the plus, the lobby is light and airy, the hotel sits on top of the Metro so it's very easily accessible, the hotel has a pool, the beds were comfortable.On the minus - the guest room furniture is chipped and old, the TV is HUGE - as is the credenza (ever heard of a flat screen?? most hotels don't use credenza's anymore because they are tacky), the carpet is stained and bubbles in random places, the alarm clock brings me back to my high school days - and I'm almost 40 (where's the BOZE clock with the iPod docking station??), I had a fridge on the floor - randomly placed, for no apparent reason, the guest room hallway was riddled with dirty dishes - for the entire day, the restaurant bench seating looks like it was shredded by a cat - no, I'm not joking.

Unless this hotel is giving away free room nights, stay away!!!! There are so many better choices in DC - keep searching!!

Room Tip: Pick another hotel

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Stayed July 2013, traveled on business

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Ask DebinDC about L'Enfant Plaza Hotel

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

After reading some of the recent reviews I was expecting the worst. I will say the rooms are dated...19 inch tube tv, dated wallpaper, you get the point. On the plus it is in a great location, the beds were comfortable and the staff was great.

Stayed July 2013, traveled on business

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Ask Ken M about L'Enfant Plaza Hotel

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

LEnfantPlazaHotel, General Manager at L'Enfant Plaza Hotel, responded to this review,
July 25, 2013

Dear Ken M,

Thank you for your business and your comments. At L'Enfant Plaza we stress quality customer service and we are glad that we were able to provide it along with a comfortable bed during your stay here.

Regards,

Dwayne DeanGeneral Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Bought a living social deal on this hotel, but for the amount I saved paid more in hidden fees. still waiting for money the hotel owes me. You will pay 43 dollars (50 with taxes) with valet. We would have done the garage but our SUV was too tall. Taxes are steep, but the big charge was the amount the hotel puts on hold, over 212.49, a random amount that i was told was automatic, but still has not been returned to my account. On top of that the rooms were not that nice, a SUPERIOR room without even a fridge to keep drinks cool. The ONLY thing that is positive about this hotel is the staff. They were very friendly and helpful, but still not happy that I spend so much after already having paid for my stay.

Stayed July 2013, traveled with family

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Ask victoria b about L'Enfant Plaza Hotel

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Only blocks from the Washington monument, this hotel was in an amazing location! Right above the metro station too. We had the valet park our F150 truck for us, for a pricey fee, but it was a trouble saver for us. The hotel needs updating, but the staff and cleanliness made it worth it. It is located above the metro AND the promenade, includes its own restaurant and bar, and offers some great views of downtown DC. Definitely staying there again!

Stayed July 2013

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Ask MSgt_RN about L'Enfant Plaza Hotel

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

LEnfantPlazaHotel, General Manager at L'Enfant Plaza Hotel, responded to this review,
July 25, 2013

Dear MSgt_RN,

We would definitely like for you to stay with us again! We love to hear great feedback from our guests and it brings us great pleasure to know that you enjoyed your stay. I am aware that the valet charge may seem pricey but it is actually on par with other hotels in the area. We look forward to having you during your next trip to the DC area. Please socialize with us on Facebook and Twitter so you may get advance information on deals with us.

Best Regards,

Dwayne DeanGeneral Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

We saw the mixed reviews, but decided to try this hotel anyway based on its convenient location near the Mall. We followed the hotel's website directions, but they had not been updated since the new construction began and we got a bit turned around (there's no longer a pyramid to mark your turn!) Once we found the hotel though, the check-in was easy, the room was clean and met our needs (3 adults in 2 double beds) as we were only in it to sleep and shower anyway. The beds were comfortable, the A/C worked well, and housekeeping delivered extra towels upon request. Also, the front desk allowed us a later check-out time which we really appreciated. As noted by other reviewers, the cost for parking is exhorbitant but it was well sign-posted, so we knew up front what the charge would be. (In hindsight, we should have self-parked rather than pay $43/day for valet, plus tips.) Since we used the subway to get to our restaurant one night, it was very convenient having a Metro stop literally underneath the hotel. The food court in the Promenade level below the hotel provided other food options besides the hotel restaurant but since they primarily serve the offices nearby, not all are open on weekends. The best part about our stay was how quickly we could walk to and from the Smithsonian buildings on the Mall. That alone made it worth staying there. Also, we were told that a major renovation of the rooms is starting soon so perhaps by next summer all the rooms will be updated.

Room Tip: Some rooms open onto the pool area but the quietest rooms face the streets.

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Stayed July 2013, traveled with family

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Ask KATHY O about L'Enfant Plaza Hotel

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Hotel pretty good location. Metro underneath is great for getting around. Decent pool and room service. Rooms ok - not the quality that they try to display, but totally reasonable, except for AC fan which was loud, rattled and occasionally seemed to drip water (It did work to keep it cool even though it was over 95 degrees outside). Front desk was helpful and I asked for a fridge in the room and it was the coldest I've ever had. My problem with this property was the PARKING. They do not address anything in their booking descriptions, but be advised that to park your car, you need to use underground parking which costs around $38 to do on your own and $43 for valet. RIDICULOUS, but no real other options in DC. I used valet because a couple dollars for service isn't what bothers me - its the nearly $40 a day! Hotels should know better than to do something like this. With this cost, I probably would not stay here again if I returned to DC.

Stayed July 2013, traveled with family

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Ask Tbbbbbbbbbbbb about L'Enfant Plaza Hotel

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

There are no words to express how disappointed we are with our stay at L'Enfant Plaza Hotel. To begin the pictures you see of the hotel's website are misleading. That must have been the hotel when it was first built. The employees are rude, the rooms are dirty (carpets, bathrooms, curtains, sofas, refrigerators). We were moved 5 times to a different room because there was something dirty or broken in the previous room. It took two hours to finally find a room that we could stay at. One of the rooms we rejected had a large red spot on the sofa cushion that looked like blood (it was nasty). We had to wait over an hour for the valet to get our car. Room service people were rude when asked to bring plates up to the room. The restaurant food is tasteless. And to top it all off the prices are outrageous. STAY AWAY!!! Beware of the good reviews. They must be fake. There isn't a room in this building that could be clean in any way whatsoever. We reserved two other rooms for our family in this same hotel and they were all dirty and nasty. It is a waste of money.

Room Tip: Stay somewhere else. The Willard Hotel seemed nice. They have a great breakfast buffet. But if yo...

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Stayed July 2013, traveled with family

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Ask t l about L'Enfant Plaza Hotel

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

LEnfantPlazaHotel, General Manager at L'Enfant Plaza Hotel, responded to this review,
July 25, 2013

Dear tl,

Thank you very much for providing your feedback regarding your most recent stay. We are disappointed to hear that we were not able to meet and exceed your expectations during your stay.

Sincerely,

Dwayne DeanGeneral Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

A homey and comfortable hotel within walking distance of major attractions....more less

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