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In an effort to improve the speed of package delivery, our manufacturing facility will be upgraded from Feb 1 to Feb 10, 2019. During the period, NO orders will be shipped, but all orders over $45 will be qualified for 'A Free Gift' (find the offer at shopping cart). We will resume shipping of all orders on Feb 11, 2019.

Where is my order?

Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

Where is my order?

Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.

Want to cancel, modify, or return your order?

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

Here is a description of the types of personal data we may collect and how we may use it:

What Personal Data We Collect

Depending on the products and services you use, we collect different kinds of personal data from or about you.

Data you provide: We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, Contact Us, participate in an online survey, use our online help or online chat tool.

Data about payments: If you make a purchase, we collect personal data in connection with the purchase. This data includes your p