Vehicle Operating Licensing Services – Does it know the real you?

When the new Vehicle Operator Licensing (VOL) Service launched in 2016, it gave operators the chance to do more online. GOV.UK Verify also allowed operators to sign an application digitally for the first time. From 1 April 2018, operators were no longer able to download the paper forms from GOV.UK. However, the system is only as good as the data being entered into it. Consequently, we recommend that operators periodically check the information held on the system about them and their business to ensure it is correct. It is the operators responsibility to ensure that the records held are correct.

For compliant operators, doing things online means their matters are likely to be dealt with quicker. In fact, operators are being positively encouraged to do more and more online and by 2019, the whole system will be paperless.

Backhouse Jones has a team dedicated to managing clients’ operator’s licences and most of this is done digitally. This team provides a specialist service whereby they take the stress out of dealing with the administration of operator’s licences by doing this for operators. Services provided include making new applications and variations, managing the application process and liaising with Central Licensing Unit in relation to any queries and additional information.

If you would like any help or to chat through how this service could help you, please contact Scott Bell or a member of the regulatory team on 01254 828300.