Taylor said she listened to the voicemail every day, to help her cope with the loss of her husband. She was devastated when the voicemail did not transfer to her new phone. A family friend reached out to KPRC, who contacted the woman's cellphone provider, AT&T.

The company was able to retrieve Taylor's treasured voicemail message from her late husband. She is grateful for the company's effort.

Taylor herself has been battling cancer but is in remission, according to KPRC.

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