Questions or more information?

For questions about how to order tickets please contact Ticketpoint via Customer care or on 0900-9000 8000 (45 ct p/m) from the Netherlands, 0900-408 804 from Belgium and +31 - 20 262 2141 from countries outside the Netherlands. For questions about the programme please contact the Koninklijk Friesch Paarden-Stamboek (KFPS) on: (+31) – (0)512-523888 or info@faderpaard.nl

Frequently asked questions

Order and Payment options

Reservations can be processed 24 hours a day real time via this website

Reservations by phone can be made on phone number 0900 – 9000 8000 (45 ct p/m) from the Netherlands and 0031 – 20 262 2141 from countries outside the Netherlands. Opening hours are Monday through to Friday from 09:00 till17:30hrs.

Payment options: iDeal, VISA, Mastercard, Bancontact Mr. Cash, Sofort Uberweisung and Giropay. Depending on the option of your choice you may be required to pay a fee.

Payment must be completed within 24 hours or else reservations will automatically be cancelled.

You can order up to a maximum of 20 tickets online. In case you wish to book more than 20 tickets orders must be put through by telephone.

Wheelchair seating (Stallion Inspection and Friesian Proms)

Wheelchair place reservations strictly only by telephone. To do so please call 0900-0088 (45 ct p/m) from the Netherlands and +31 – 20 79 75 464 from countries outside the Netherlands. Wheelchair places, if available, are restricted and assigned on the basis of first come first served.
Opening hours are Monday through to Friday from 09:00 till17:30hrs.

Discount Members KFPS

The discount codes are send by Email on the 31th of August. Are you a member of the KFPS and you have not received the code, you can find your personal discount code in MY KFPS (member discounts) or contact the customer service.
The 10% member discount is valid until 31th of December 2018 for a maximum of 4 tickets Stallion Inspection and 4 tickets Friesian Proms. Not valid for VIP-tickets.

Translation into English and German during the Stallion Inspection

Headsets can be applied through the Ticketservice of the Stallion Inspection.

Those attending the show will be able to follow the jury’s commentary in the English or German language via a headset. Seize this chance to learn even more about the Friesian horse!

We have a limited number of headsets, so don’t be too late! A headset costs € 30,- a day, and 3 days for € 50,–.

When you pick up a headset at the secretariat you will be asked to also pay a deposit of € 50,- per headset. After returning the headsets your deposit will be refunded. We do ask you to return the headset every day because the headsets need to be recharged at night.

Posting of tickets

In case you have ordered E-tickets you will instantly receive the tickets by email.

In case you have ordered tickets by post you will receive the tickets at the chosen address no later than one month prior to the event.

If you did not received the tickets you can contact the customer service.
You can contact customer care by phone on number +3120 79 75 464. Opening hours are Monday through to Friday from 09:00 till 17:30hrs.
It is also possible to contact them by an online contact form on https://ticketpointnl.freshdesk.com/en/support/solutionsHengstenkeuring / Friesian Proms

Where does Friesian Proms take place?

Friesian Proms takes place at the WTC Expo in Leeuwarden. The address of WTC Expo is: Heliconweg 52, 8914 AT in Leeuwarden.

Thanks to its central location the WTC Expo is readily accessible via motorway network systems around Leeuwarden. The WTC Expo is well-connected in terms of public transport.

The WTC Expo is signposted by ANWB road signs from all directions near Leeuwarden. The main entrance for our events is Entree West of the WTC Expo which is accessible by following the road signs WTC Expo.

Where can I park my car?

Parking facilities are available at the WTC Expo.

The parking facilities at the WTC Expo are free of charge.

Does the WTC Expo have parking spaces for the disabled?

The WTC Expo has a limited number of parking spaces for the disabled.

Can I buy entrance tickets at the box office?

Entrance tickets can be purchased at the box office, only if still available. You are advised to buy your tickets online, as FADERPAARD is traditionally sold out at an early stage.

What time will the doors be opened and will the programme start?

FRIESIAN PROMS
The doors will open around 19.00 hrs.
The programme starts at 20.30 hrs. and will finish around 23.00 hrs.
Friesian Proms includes a half-hour break.

HENGSTENKEURING
On Thursday the doors will be open at 08.00 hrs.
The programme starts at 09.00 hrs and will finish around 17.30 hrs.
On Friday the doors will be open at 08.30 hrs.
The programme starts at 09.30 hrs and will finish around 17.30 hrs.
On Saturday the doors will be open at 07.30 hrs.
The programme starts at 08.30 hrs and will finish around 18.00 hrs.

Customer care Ticketpoint

You can contact customer care by phone on number +3120 79 75 464. Opening hours are Monday through to Friday from 09:00 till 17:30hrs.
It is also possible to contact them by an online contact form on https://ticketpointnl.freshdesk.com/en/support/solutionsHengstenkeuring / Friesian Proms

Where can I find overnight facilities?

Overnight facilities including a discount are available at Camping It Wiid in Eernewoude.
Your discount code is: FP18For more information visit the website http://www.wiid.eu/faderpaardCamping it Wiid, Koaidyk 10, 9264 TP Eernewoude/Earnewâld.

You can also stay at Hotel de Oorsprong with a discount.
Here you can choose from various arrangements.
For more information visit the website www.hoteldeoorsprong.nl
Hotel de Oorsprong, Huisterheide 7, 8521 NC Sint Nicolaasga