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CoThink congratulates Robert de Zeeuw

Robert de Zeeuw, RATIO facilitator of Janssen Biologics Leiden, was asked just before Christmas 2017 by the central Johnson & Johnson organization to facilitate a complex issue with huge impact at their supplier CIPLA in India: A recall of a medicine.

A two-day RATIO session, with a very diverse group of participants, led to the finding of the root cause and the determination of effective solutions. Robert reacted: "Not only the RATIO approach played a major role in solving this complex problem. The setting of a safe environment, the development of mutual trust between customer and supplier and the breaking of hierarchical relationships were also conditions for gaining new insights "

Johnson & Johnson valued Robert's commitment by awarding him with the PLATINUM ENCORE award. Congratulations Robert, we are proud of you.