They were on Kitchen Nightmares and Gordon Ramsay actually gave up on them without giving them any advice because of how bad it was. I think the whole episode is on youtube but to give you the highlights they were:
1. Selling pre-packaged food and trying to pass it off as hand-made.
2. Stealing their server's tips.
3. Threatening many of their customers.

yeah, that's totally what i meant dipshit
I meant more like parents telling you spiders are bad when you're really young, so when you see a spider you're kinda scared it'll bite you, and that's why people freak the fuck out when a spider crawls over them