Our Service

Our Service

We outperform so that you can

Our service includes free one-to-one training for all users during which we'll customise Alpha to suit your personal requirements.

We also provide unlimited one-to-one refresher training to ensure you continue to get the best out of Alpha and are familiar with the new features we add on a regular basis.

Additionally, you'll have access to friendly and knowledgeable customer support based in London from 7am to 6pm. We encourage clients to call – whatever the query. You'll find too that we have a can-do approach to adding new features.

Tailored to your requirements

Alpha's flexible multi-window layouts can be customised to suit not just your organisation's focus but that of individual roles. Create and save different layouts and switch from one to another with a click of the mouse.

For example, monitor the markets in one view and then, with a click of the mouse, analyse a particular company in more detail.

Alpha comes with carefully designed screens based on our experience of working with clients. However, we still take time to understand your particular role and daily work practises so that we can tailor your screens accordingly.