Core77's Design DirectoryIn cooperation withBloombergBusinessweek

Photo by Carly AyresIt's not often that an event brings government officials, public servants, visual and industrial designers together in the same room... but when it does, you can expect a truly forward-looking...

Integration of robots into our daily lives is growing, and fast. Siri's stilted guidance is no longer surprising, your toothbrush can track your behavior via bluetooth and there are virtually no tasks left without an...

A Collision of Intentions, Thoughts and Avatars: that's my current definition of a service. The idea that an organization can package and delivery a service (or value) is industrial, scientific, old-fashioned and does...

Our resident service design columnist Tennyson Pinheiro first mentioned that he was putting the finishing touches on his new book a couple of months ago, and lo and behold, The Service Startup: Design Gets Lean is...

NASA is in on the concept vehicle game (as long as space suits count as body vehicles) and they want your input on which they should bring to life. One of three Z Series finalists on offer will really be built, put...

Long before the likes of Facebook and Flickr co-opted the color, the original Big Blue had established itself as a giant in a different era in tech. A perennial fixture of "most valuable brands" lists, IBM is pleased to...

New technology usually makes waves when it's flashy, but this project from MIT Distributed Robotics Laboratory takes place ominously under the waves. Its upshot is an independently operating fish that swims...

Civic Service is a program from Parsons' DESIS Lab co-founded by Eduardo Staszowski, Elliott Montgomery, and Core77's Dave Seliger. Civic Service hosts a range of events to encourage interagency collaboration in local...

Dogs may be man's best friend, but UK laundry company JTM Serviceis helping them creep into that "one pet fits all" territory. They've created a bark activated washing machine, making it possible for support dogs to...

Civic Service, a new initiative from Parsons DESIS Lab, is about creating a culture in local government that supports innovation and design. Since June, Civic Service has brought civil servants together on a regular...

Woman shopping for groceries in South Korea at a HomePlus display using her mobile phoneEarlier this month, Adaptive Path held the Service Experience conference in San Francisco, CA. The conference invited designers and...

Imagine you move to a new city and after some time you decide to have your hair cut or get a new hairstyle. For some people, this would be a frightening thought. Based on your knowledge of the consequences of not...

With the global launch of the new all-electric i3 on Monday, BMW made headlines for bringing carbon fiber manufacturing in-house—in the USA, as a matter of fact—in order to achieve a mass-producible electric...

Market shockwaves are all around. The exchange place has never been so liquid and vulnerable. In this scenario, intuition gains momentum when compared to the sciences because everybody knows that to act instantly one...

Continuing our journey through Design @ Your Service, the article below is a contribution from service thinker Luis Alt (founder of live|work in Brazil). Good read!–Tennyson PinheiroTake a look around. It is very...

This is the second half of a case study by Chicago's Greater Good Studio, who recently set out to redesign school lunch. See the first part, including Lessons 1–4, here.Text by Sara Aye / Greater Good StudioLesson...

Text by Sara Aye / Greater Good StudioIntroduction: A Brief Exercise in EmpathyWhat food did you hate as a kid, that you now love as a grown-up?Mine was guacamole. I used to hate guacamole! My mom would make it fresh...

The following is an exclusive excerpt from Service Design: From Insight to Implementation, a new book by Andy Polaine, Lavrans Løvlie and Ben Reason. Rosenfeld Media has kindly granted us permission to share...

This excerpt from Chapter 2 of Service Design: From Insight to Implementation explains many of the differences between designing for services versus designing products and the nature of services themselves. We wrote...

It has been said over and over again that we now live in a service economy. For most developed countries, that means more than 70% of their GDP is driven by the service sector. For the not so developed ones, the number...