Coming
Soon:
The ability for you to check the status of
your
support requests online.

In the
meanwhile ...

Check the status of your support
request by chatting live with a Navy
311 Call Center Professional who is
standing by to give you an update on your
support request status and can answer any
questions you may have. Click the "Live
Chat" button to begin an online instant message session.
**

Navy311@navy.mil

If you prefer to receive a status
update on your support request via
email, click on the "Email" button. A
NAVY 311 Call Center
Professional is standing by to research it
for you and provide you a response.
**

If you prefer to speak with a NAVY 311 Call
Center Professional about the status of your
request, one is available 24/7. Please call toll-free
1-855-NAVY-311 (1-855-628-9311).
**

** If you know
your support request tracking number, please
include it when requesting your status. An
example of your support request number would
be "GDSC00000123456" or
"NAVY00000123456" If you do not
have it, help can still be provided.

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