hey everyone, i'm new to this site and i recently bought a 4g Zen V plus from best buy.I followed the instructions with installing software before connecting, charging for 6 hours. ect... and i go to connect the mp3 player and i get this message

Windows Driver Foundation - User-mode Driver Framework Host Process has encountered a problem and needs to close. We are sorry for the inconvenience.

every once in a while i'll get lucky and it will connect to my computer but aside form that it won't install the MTP device or something from my Zen... i've been reading around trying to find answers but i've gotten nothing. i'd really appreciate it if someone could help me out. i'm running windows xp home edition F.Y.I