What is the fastest way to find the cheapest product using the product search?

The “Order results” function is located in the top-right-hand side of the product search results. You can use it to sort the search results in the desired order, e.g. according to the price of the product (from lowest to highest).

The “Order results” function is located in the top-right-hand side of the product search results. You can use it to sort the search results in the desired order, e.g. according to the price of the product (from lowest to highest).

How do I compare products?

You can compare products by using the compare button found in the product details (the overlapping arrows on the product line and on the product cards). You can compare three products at a time. The comparison shows you the cheapest price and the product details.

You can compare products by using the compare button found in the product details (the overlapping arrows on the product line and on the product cards). You can compare three products at a time. The comparison shows you the cheapest price and the product details.

How do I add collection or delivery details for my order for the Cash-and-Carry?

Cash-and-Carry customers can choose to add additional collection or delivery instructions for their order. Line-specific collection instructions (e.g. “23 pieces of bananas”) can be found in the shopping cart under each product line, under “Delivery notes”.

For the entire order, the collection instructions (e.g. “to be collected on trolleys”) and delivery instructions (e.g. “We are renovating our kitchen, delivery through the front door”) can be found in the shopping cart under the order's delivery details, under “All order details”.

Cash-and-Carry customers can choose to add additional collection or delivery instructions for their order. Line-specific collection instructions (e.g. “23 pieces of bananas”) can be found in the shopping cart under each product line, under “Delivery notes”.

For the entire order, the collection instructions (e.g. “to be collected on trolleys”) and delivery instructions (e.g. “We are renovating our kitchen, delivery through the front door”) can be found in the shopping cart under the order's delivery details, under “All order details”.

How do I add products to an existing order template?

What does a shared template mean?

If customer has more than one user account, order template can be shared to all users on which are linked to that customer.

Other users on different customer number can see order template and can order from there, but they cant do any changes to that template. Order template can be modified only by the person who created it.

If order template is not shared, visibility is only for him.

If customer has more than one user account, order template can be shared to all users on which are linked to that customer.

Other users on different customer number can see order template and can order from there, but they cant do any changes to that template. Order template can be modified only by the person who created it.

Product images are transferred from our own image bank. Suppliers are responsible for adding and maintenance of their product images in the image bank. Our marketing department is responsible for the images of e.g. Metro products.

We receive product information from our suppliers. Suppliers are responsible for given information.

Product images are transferred from our own image bank. Suppliers are responsible for adding and maintenance of their product images in the image bank. Our marketing department is responsible for the images of e.g. Metro products.

What is the easiest way to search for an item with variable weight?

For items with variable weight, we use codes starting with 20(...) or 23(...). Easiest way to search for these products is to use digits that remain always the same, i.e. digits 3 to 8 of the code (2054091300004). Searching with the underlined part of the code will find the correct product in webshop.

For items with variable weight, we use codes starting with 20(...) or 23(...). Easiest way to search for these products is to use digits that remain always the same, i.e. digits 3 to 8 of the code (2054091300004). Searching with the underlined part of the code will find the correct product in webshop.