Pronko Consulting

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Magento 2 Development and eCommerce Consulting

Pronko Consulting is an e-commerce agency with a primary focus on Magento platform. We specialize in B2C and B2B markets including project planning, software development and post-launch maintenance.

Our team of exceptional strategic, creative and technical digital specialists provides services which include technical consulting, performance optimization, Magento 1 and 2 modules development, migration to Magento 2, systems integration, design and testing. We have 15-year experience in building software applications from medium to large scale.

We are one of the first agencies who have both Magento 1 and Magento 2 certifications including Magento 2 Professional Developer Certification, Magento Certified Developer and Magento Certified Developer Plus.

If you have an e-commerce business idea, we are open to deliver it to a profitable software solution.

Pronko Consulting developed a plug-in on Magento 2 with online payment service functionalities and continue to provide technical support.

The Reviewer

11-50 Employees

Chile

Michael Heumann

Support & Development, GiroSolution GmbH

Verified

the reviewer

Support & Development, GiroSolution GmbH

Michael Heumann

Financial Services

11-50 Employees

Chile

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

4.5

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"Their founder was always positive and created an excellent working relationship with us."

Apr 04, 2018

The Review

Feedback summary:

Due to their expertise in Magento 2, the plug-in launched with no complaints from customers. The founder's positive attitude and constant communication kept the project's progress smooth. Even when errors arose, Pronko was available for questions and solutions.

the review

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am an external consultant, and freelance developer for GiroSolution GmbH, a German payment service provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Pronko Consulting?

We needed developers with expertise in Magento 2.

SOLUTION

What was the scope of their involvement?

They developed a plug-in with online payment functionalities using Magento 2. They supported us through technical knowledge on the e-commerce platform and continues to provide advice.

What is the team composition?

I worked with the founder.

How did you come to work with Pronko Consulting?

I found the founder online.

What is the status of this engagement?

We started in Spring 2017 and the engagement lasted three months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The plug-in launched with no complaints from customers.

How did Pronko Consulting perform from a project management standpoint?

They made the project very smooth. They answered emails slowly sometimes but always contacted back with solutions. They continue to support us with minor errors and questions.

What did you find most impressive about them?

Their founder was always positive and created an excellent working relationship with us. Their team's expertise in Magento 2 was impressive. We faced trouble installing the plug-in and the founder Skyped us despite the time zone difference. Pronko thoroughly consulted us through problems and was very supportive.

Are there any areas they could improve?

They could make sure the plug-in is fully compatible with the Magento Marketplace.

Do you have any advice for potential customers?

Be patient and insistent with your questions. They will always answer you back, but sometimes you need to email them again.