Examples and highlights of our office/department's outcomes
assessment work as of 08/01/12.

Through the assessments our office discovered that over 90% of
all participants in the survey were pleased with the Commencement
Ceremony. We received some suggestions from students that we
valued and implemented into our planning process.

As a result of the survey, the OSA re-configured certain aspects
of the ceremony to lengthen the ceremony time and provide more
student recognition.Ways we did this were: 1) selecting more than one student speaker and increasing their
speech times, 2) reduced the lines of graduates crossing the stage
to one single line, 3) implemented and improved never before used
registration process to confirm studentattendance and participation, 4) Implemented a student and faculty graduation newsletter to
better inform all participants of theceremony details.

The changes implemented as a result of the feedback we received
from students have been assessed again this year to determine if
the changes were in fact beneficial. From a planning and execution
perspective, the changes seem to have streamlined operations and
allow us more time now on improving the quality of the ceremony.
This years surveys yielded a 96% percent satisfaction
rate.

Student Leadership Program L.E.A.D.- Area B

Examples
and highlights of our office/department's outcomes assessment work
as of08/01/12.

Through
the assessments so far, our office has discovered that students
find program services beneficial, but would like more specific
topics in the Speaker Series that pertain to their area of
study. We also found that students prefer fewer, better quality
presentations. We also received feedback that lead us to believe
a social justice element was missing from the
program.

As a result of feedback and focus group evaluations,, OSA
sought means to 1) increase student participation, 2)link the
speaker series to topics of interest to the focus group
participating in the leadership program, 3)Provide fewer
panelists and smaller size gatherings 4)renamed the entire
program to L.E.A.D. ( Leaders Evoking a Actual Difference) in
order to include a social justice element that students felt was
missing.

We are in the process of implementing changes this year. We
will reassess our data at the end of Spring 2013 to prepare and
implement new changes for Fall 2013.