Extend a software lease

Extend a software lease

Extend a software lease

Users of software deployed by Client Software Distribution (CSD) can request the
extension of a lease window, if the software is revocable by a software distribution
system.

Before you begin

Role required: Any system user

About this task

If your software has a lease end date defined, and the software status is
Installed, you can request an extension of the lease, pending
any approvals your organization requires.

Procedure

Navigate to Service Catalog > My Requested Software.

The list shows only the software you have requested from the service
catalog.

Select the record for the installed software whose lease you want to
extend.

Under Related Links click Extend
Lease.

Figure 1. Requested Software form

In the dialog box that appears, select a new lease end date in the calendar and
click OK.

You must select a date later than the current date.

If the lease extension is subject to manager approval, you are notified
of the decision. If the request is approved, a notification shows the new
lease end date. If the new end date is within 5 days (the default
notification period) of the date when you made the request, CSD sends an
immediate end-of-lease notification.

Important: If lease extensions in your organization require
approval, make sure the approver is available and has enough time to
process your extension request. If the extension cannot be approved
before the original end date expires, the software is revoked.