Delivery and payment conditions:

The following terms and conditions form the basis of all contracts concluded with us,
regardless of whether they have been agreed upon verbally, by telephone or via
electronic media. Deliveries take place exclusively on the basis of the following
conditions.

Price:

The prices are in euros and include the statutory German VAT.

Delivery:

The delivery is carried out by a freight company. Should you not be at home during
the day, we will, at your request, gladly send the goods to an alternative address,
such as your neighbor's house or your workplace.

Packing and shipping costs:

For packages up to 5 kg, our charge is euro 5.50, up to 12 kg euro 9.90 and for
parcels to 25 kg euro 12.90; all prices incl. VAT. For packages above 60 € we charge
no fee. For goods that are exported, we charge the actual shipping costs.

Payment:

Delivery on invoice: Payable within 14 days net. Direct debiting: With 2 % discount
on the invoice amount.

Reservation of title:

All items remain the property of the SANOS GmbH until payment has been received in
full.

Right of revocation:

Within a period of 14 days and without stating reasons, the customer has the right to
revoke from their contract in writing (e.g., by letter, fax or E-mail) or by
returning the goods. The period begins with the delivery of the goods. The product
must be unopened in its original packaging.

Consequences of revocation:

In the event of effective revocation, the services received by either party shall be
returned. The arising shipping costs shall be borne through the customer. Faulty or
incorrect goods are to be returned at our expense.

Delivery and payment conditions:

The following terms and conditions form the basis of all contracts concluded with us,
regardless of whether they have been agreed upon verbally, by telephone or via
electronic media. Deliveries take place exclusively on the basis of the following
conditions.

Transport damages and complaints:

Transport damages and complaints are to be reported immediately to the shipping
company/forwarder upon receipt of the shipment, as otherwise, replacement cannot be
provided. Complaints as to the goods shall be reported to us no later than 2 days
after receipt of goods. In case of justified complaints, we shall provide
replacement.

Exclusion of liability:

For any damages or disadvantages caused through any kind of improper use whatsoever,
the SANOS GmbH shall not be held liable. In case of disease/sickness, always seek the
advice of a therapist.

Place of jurisdiction:

The place of performance for both parties shall be the district court of
Ueberlingen/Lake Constance.