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tear in liner

Spent the afternoon helping friends install a new pool liner in an inground pool. We were quite far along in the install process when a tear was discovered along the weld seam. This was not an installation fault but obviously a weak point in seam. They have to wait till Monday to contact the company they purchased liner from, but just from anyone's experience/knowledge, is there anything that can be done to repair this or will a replacement be forthcoming? Or should they be weary if company wants them to 'just patch it'? Thanks.

Re: tear in liner

Seam failure (the seam is where 2 sections of liner were heat welded together) is about the only thing the warranty is good for and on a brand new liner it should be 100% covered. A patch would be acceptable while waiting for the replacement liner, but they've gotta replace the liner!

A few years back the company we get our liners from had a new pattern - there was someing wrong with the material or the process of imprinting that pattern which caused every liner we installed with that pattern to fail at the seams The company honored the warranty but discontinued the pattern due to the problem, so the owners had to choose a different pattern.

Luv& Luk
-Ted

Having done construction and service for 4 pool companies in 4 states starting in 1988, what I know about pools could fill a couple of books - what I don't know could fill a couple of libraries :-D