The office in Birmingham is the only one within reach for hundreds of thousands of people. But ITV News Central has been contacted by one viewer who told us of a shambolic, chaotic queuing system that often leaves would-be visitors standing in the street for up to nine hours at a time.

Paperwork needed. Patience exhausted. Tempers often boil over at the Pakistani High Commision in Birmingham, where hundreds of thousands queue for travel documents each year. For hours - days, sometimes - they wait - and often go home empty handed.

With the political situation in Pakistan deteriorating, the Foreign Office advises against travel to large parts of the country. According to these would-be visitors, simply queuing for a visa is dangerous enough.