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Terms & Conditions

Privacy Policy

Welcome to Island Med (the “Service”). We understand how important your privacy is and will take all reasonable steps to safeguard your information. To that end, we have adopted this Privacy Policy, which governs your access and use of our service. Whether you are new to Island Med or a long-time user, please do take the time to get to know our policies.

By using our service, you consent to our Privacy Policy and Terms and Conditions and our collection, use and sharing of your information. If you agree to abide by these terms and subsequently violate the terms, your use of the Service will be terminated.

Our Privacy Policy explains:

What information we collect and why we collect it.

How we use that information.

The choices we offer, including how to access and update information.

What we are Not:

We are not a provider of medical marijuana. We do not grow it or deliver it or store it. We are a platform that allows registered medical marijuana patients to place orders from local delivery-only dispensaries. It is completely free for patients.

Information we collect

After you download the Island Med app, in order to sign up, you must upload your state issued ID and your medical marijuana Recommendation pursuant to Health and Safety Code §11362.5. The information regarding your medical marijuana recommendation, will include the name and license number of your recommending physician, the contact information of the physician, the method to verify the recommendation’s authenticity, the expiration date of the recommendation, the recommendation verification number. We will also keep track of your purchases.

Finally, we may collect information regarding your usage of our Service, including but not limited to your IP address or other unique identifier, your Device functionality (including browser, operating system, hardware, mobile network information), the URL that referred you to our Service, the areas within our Service that you visit and your activities there (including remembering you and your preferences), your Device location, your Device characteristics; and certain other Device data, including the time of day, among other information (“Usage Information”).

Location-Based Information

Our Service may use location-based services in order to locate you so that we may verify your location, deliver you relevant content based on your location, and share your location with the pre-registered delivery and dispensary service providers as part of the location-based services we offer. Please note that we will only directly provide third parties we work with access to your exact location information if you first give us permission to do so. You should consider the risks involved in disclosing your location information to other people.

Information Third Parties Provide About You

We may receive information about you from our affiliates, from any other users of the Service, or from any other third parties that may provide us information we deem relevant to your use of the Service. Island Med may at its sole discretion collect and use this information as Personal Information.

Interactions with Third Party Sites

The Service may include functionality that allows certain kinds of interactions between the Service and your account on a third-party web site or application, such as a medical cannabis cooperative, collective, or delivery service’s website. The use of this functionality may involve the third-party operator providing certain information, including Personal Information, to us. For example, we may provide third-party sites’ interfaces or links on the Service to facilitate your sending a communication from the Service. Island Med may at its sole discretion collect and use this information as Personal Information.

Right to access. (Information on how to inspect and obtain a copy of your health information.)

Right to accounting of disclosures. (Information on how to request an accounting of disclosures made on your health information.)

Right to amendment. (Information on how to request an amendment to your health information.)

Right to request confidential communications. (Information on how to request that we communicate with you about your health information at alternative locations.)

Right to restrictions. (Information on your right to restrict certain disclosures of your health information.)

Right to complain for privacy rights violations. (Information on your right to complain if you feel that we have used or disclosed your health information inappropriately.)

Using and disclosing your health information. (Information on the ways in which Island Med uses and discloses your health information. Information on authorizations to release medical or health information and revoking authorizations.)

Because these are rights we take seriously, we will use all reasonable and appropriate technological safeguards to protect the privacy of your personal health information.

However, we may use your Personal Information, Demographic Information or Usage Information at Island Med’s sole discretion for various purposes, including but not limited to providing special offers catered to users’ needs; enabling users to participate in the Service’s features; providing users with a customized experience; providing customer support; contacting user regarding any updates or changes to this policy or Terms and Conditions; and for other purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy. We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Furthermore, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us, and you use our Service and provide us with your information at your own risk.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. You are responsible for maintaining the truthfulness and accuracy of the information you submit to us. We will disable your account if the information provided is determined to be false or no longer current. Therefore we will strive to give you ways to update your information quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

Information we share

We do not share personal information with companies, organizations and individuals outside of Island Med unless one of the following circumstances applies:

– With your consent:We may share personal information with companies, organizations or individuals outside of Island Med only when we have your consent to do so.

– For legal reasons:We will share personal information with companies, organizations or individuals outside of Island Med only if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

protect against harm to the rights, property or safety of Island Med, our users or the public as required by law.

Information security

We will work hard to protect Island Med and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice.

Island Med is entirely online for your convenience. You will have a telephone conference with one of Puerto Rico's licensed physician for a medical marijuana evaluation. Appointments are generally completed in 10-15 minutes.

Under no circumstance does Island Med guarantee the approval of your application. The determination of your application depends solely on the doctor’s decision.

If your application is denied, Island Med will reimburse you within thirty (30) days.

Once a doctor approves your recommendation, you will receive a PDF copy via email within 10 minutes. You may use your digital recommendation to start shipping immediately on Island Med. The physical copy is mailed out same-day and usually arrives within a few business days.

Medical marijuana is often recommended in Puerto Rico for the treatment of cancer, anorexia, AIDS, chronic pain, spasticity, glaucoma, arthritis, migraine, or any other illness for which marijuana provides relief, including insomnia, anxiety, stress, or PTSD.

A recommendation states that you have a qualifying medical condition that adheres to qualifying conditions for the state of Puerto Rico under Puerto Rico Proposition 215. Possessing a Puerto Rico medical marijuana recommendation allows patients to legally grow, consume, possess and transport cannabis as your medicine under Puerto Rico Prop 215.

Yes. Doctor’s recommendations must be renewed on an annual basis. Island Med will contact you prior to the expiration of your recommendation with options to renew. You will need to conduct a follow up consultation with a Island Med doctor to renew your recommendation.

Yes! If approved, you will receive an electronic copy of your medical marijuana recommendation within 10 minutes which you can use to order delivery from local dispensaries on the Island Med app. An official copy of your recommendation letter arrives in the mail in 1 to 3 days, which you can use to purchase marijuana at any dispensary in the state of Puerto Rico.

Any licensed Puerto Rico physician or Osteopath can recommend or approve your use of medical marijuana. However, not all doctors are comfortable with providing this, nor informed about the medical use of cannabis. With Island Med, you can be sure to connect with a doctor who is experienced, and informed about the medicinal use of marijuana. Purchase cannabis, or order delivery service from a dispensary.

No. It is legal in the state of Puerto Rico to possess medical marijuana without a state-issued ID card as long as a physician has recommended use based on a qualifying medical condition. You are not obligated to apply for a state issued ID card, or join a state registry.

Your information is confidential to you and the doctor you consult with. Your medical records will be maintained in our (HIPAA compliance) secure system. Your health insurance company, employer, nor any other entity will have access to this information. Your information is private and secure.

This is entirely your choice. Immediately after your evaluation you will receive digital recommendation which you can use to order marijuana delivery on the Island Med app from 100+ dispensaries across Puerto Rico. You will also receive a $20 credit towards your first order. Your official copy of your recommendation letter arrives in the mail in 1 to 3 days, which you can use to at any medical marijuana dispensary in the state of Puerto Rico.