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WHAT OUR CUSTOMERS SAY ABOUT US

Amit Kumar Mgmt Exec - Osram Lighting, Gurgaon

"The whole team enjoyed the stay at Sterling Corbett. The lavish meals, team building programs and adventure activities including the Jungle Safari were a hit. Individual food preferences of the team members were immediately attended to too. The experience helped us bond as a team and make memories together. We shall plan our next visit soon."

Abhijit Dey GM - IOCL, Kolkata

"Our distributor meet at Sterling Darjeeling was an awesome experience and the facility was of the highest order . The standard of service and hospitality of Sterling employees is world class."

Sunita Bharath BFSI Executive, Mumbai

"Stayed at Sterling for a work conference and we were packed with activities. Well maintained rooms with amazing mountain views."

I/ We hereby consent to, agree and acknowledge that any of the Sterling Entities may call/ email/ SMS me/us on any of the basic contact details shared by me/us, in order to keep me/us informed regarding product details, or send me/us any marketing and other product or service related communication and other offers of any of the Sterling Entities.

I/We provide the details herein at my/our sole discretion and confirm that no Sterling Entity shall be held responsible or liable for any claim arising out of accessing or using my/our basic data / contact details shared by me/us. I/We consent to being assigned a unique identity within Sterling Entities, to be shared amongst all Sterling Entities, for the purpose outlined in this paragraph.

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I/ We hereby consent to, agree and acknowledge that any of the Sterling Entities may call/ email/ SMS me/us on any of the basic contact details shared by me/us, in order to keep me/us informed regarding product details, or send me/us any marketing and other product or service related communication and other offers of any of the Sterling Entities.

I/We provide the details herein at my/our sole discretion and confirm that no Sterling Entity shall be held responsible or liable for any claim arising out of accessing or using my/our basic data / contact details shared by me/us. I/We consent to being assigned a unique identity within Sterling Entities, to be shared amongst all Sterling Entities, for the purpose outlined in this paragraph.

Membership Terms and Conditions

The Sterling Holidays Vacation Ownership Points (SHVOP) Plan has been designed keeping you in mind. The following are some of the key facilities available as part of SHVOP (On purchase of the SHVOP you will be sent a Member Application Form (MAF) which will contain all the terms and conditions, which you will have to sign as a confirmation of acceptance of all terms and conditions of the SHVOP)

Points Entitlement: You are purchasing a 25 year membership with Sterling. Every year, you will be credited with points based on your product purchased , which you can use flexibly in the apartment and season of your choice to holiday in the Sterling Resorts.

Points Planner: The below table gives the number of points you will burn per night in the apartment and season of your choice, subject to your points entitlement.

Points Planner - Choice of Season / Accomodation

Season

2 Bedroom

1 Bedroom

Studio

Purple

480

300

240

Red

340

212

165

White

210

140

110

Blue

160

90

70

Advancement: In case you would like to utilize more points in a particular year, you can advance the immediate next year's entitlement to the current year.Accumulation: In case you are not able to holiday in any year, the unutilized points of that year will be carried forward to add to your next year's entitlement. This can be accumulated to a maximum of 2 times the annual entitlement, any excess points will lapse.

Minimum days: You can holiday for a minimum of 2 nights in Blue and White Season and a minimum of 3 nights in Red and Purple Season.

Multiple Apartments: Subject to Points entitlement, you can make a request for multiple apartments on the same / overlapping dates. Company reserves the right to confirm / refuse the booking.

Reservation: You can request for a reservation anytime from 120 days prior to the date of check-in. If you are purchasing less than 900 points then you can request for a reservation in Purple or Red season only within 15 days prior to check-in date.

Right to Authorize: You can authorize any adult to use your holiday by notifying the company at the time of reservation and paying the appropriate guest fees.

Right to Transfer: You can transfer the membership without splitting or bifurcating the same, by surrendering the original membership certificate to the company and paying the appropriate transfer fees.

Annual Subscription Fees (ASF): The Company ensures the upkeep and maintenance of the resorts through your membership period. You will pay an ASF every year towards this and towards cost of utilities at the resort and other services provided. The ASF may be revised by the Company from time to time. The current ASF for the SHVOP membership you have chosen is Rs. 11,659.

Resort Condominiums International (RCI): The Company has affiliated its resorts with RCI which entitles you to participate in the RCI Exchange Program (REP) and holiday in over 4,000 resorts in over 100 countries around the world. The Company will enroll you in the RCI membership for the first 2 years. After this, you may pay the annual RCI Membership renewal fee and continue the membership if you wish to do so (Current renewal fee can be as low as Rs.7,928 per year. You can deposit one week of holidays with RCI and exchange that week through REP, paying RCI an exchange fee. (Current Exchange fee for Domestic exchanges and International Short Haul is: Rs. 9,510, for International Long Haul is: Rs. 25,369 and for Cruises is Rs. 13,999). You can also purchase a bonus week from RCI without exchanging your week, by paying RCI a Bonus Exchange fee. (Bonus Exchange fee varies from case to case).

Why you should refer a friend?

Get additional benefits for refering a friend

Get one night free for the upcoming year

Get surprise Sterling vouchers if your friend refers another friend

Enter the annual lucky draw and a chance to win holiday with your family

A chance to win flight tickets to your next holiday

Cancellation Policy

Rules:

More than {{cancelRulesSorted[$index+1].days+1}} - {{cancelRulesSorted[$index].days}} days prior to accommodation days prior to accommodation - All the days/Units will be creditedBetween {{cancelRulesSorted[$index+1].days+1}} - {{cancelRulesSorted[$index].days}} days prior to accommodation prior to accommodation – {{cancelRulesSorted[$index].debitedPercentage}}% of the days/Units will be creditedLess than {{cancelRulesSorted[$index].days}} days prior to accommodation – All the days/Units will be debited

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Why should I pay ASF?

Your annual subscription fee (ASF) is used to maintain the resorts and all its amenities and to provide timely services and better interaction to you so that you can better enjoy your holiday.

Irrespective of usage of your entitlement, your first ASF is due on your holiday start date.

The ASF may be revised from time to time based on consumer price index / wholesale price index. The ASF is subject to service tax as applicable.

(You can now use the convenient online payment facility (website / IVRS) to pay your ASF. Remember to keep your ASF payments up to date if you wish to holiday. If you wish to advance your holiday entitlements, remember you will need to pay your ASF upfront).

I/ We hereby consent to, agree and acknowledge that any of the Sterling Entities may call/ email/ SMS me/us on any of the basic contact details shared by me/us, in order to keep me/us informed regarding product details, or send me/us any marketing and other product or service related communication and other offers of any of the Sterling Entities.

I/We provide the details herein at my/our sole discretion and confirm that no Sterling Entity shall be held responsible or liable for any claim arising out of accessing or using my/our basic data / contact details shared by me/us. I/We consent to being assigned a unique identity within Sterling Entities, to be shared amongst all Sterling Entities, for the purpose outlined in this paragraph.