With favourable shift patterns that provide an excellent work life balance, AO is a destination employer for Installation Engineers having been voted the best Retailer in the UK to work for in a Glassdoor survey.

A bit about us

AO started small. A famous £1 pub bet led to our launch in 2000. Fifteen years later, we have over two million customers, 1.7 million Facebook fans, with one in every four appliances, bought online, purchased through us. Our mission is to be the Best Electrical Retailer in Europe!

We are on the lookout for people who are driven to learn, have the ability to have fun as well as being smart and bold enough to try the unknown. Genuine, caring people make the difference, that’s why we only recruit people who embody the AO DNA.

Why not start your AO journey today?

More about the Gas Installations Engineer role

As the first and possibly only company representative face our customers will see as part of our Premier Installations team, you will project our values in every aspect of your role. Caring about the satisfaction of our customers, as well as providing a first class installations, deliveries and collections.

You will be outgoing and friendly making sure that, as part of the AO family you deliver a service that you would expect your own family to receive. You will be driven to go above and beyond for our customers, exceeding their expectations is what we do best. You will be confident and decisive when required to ensure that all installations of gas, electrical and wet connections as well as collections are done both well and safely.

Qualifications

You must hold a full UK Driving Licence and certification for the following:

- ACS CCN1 and CKR1

- Cookers DOM NG/ DOM LPG

- Range Cookers DOM LPG / DOM NG

- Pipework DOM NG (CORE)

Desirable

- LPG qualification

- Electrical qualifications

Here's what you can expect to be doing as our Gas Installations Engineer:

Working with a variety of gas and electrical cooker installations as well as hobs and other domestic appliances and AV products.

You will constantly strive to ensure that your knowledge of regulations and legislation is well refreshed and make customer satisfaction and safety paramount in your day to day role.

Other Gas Installations Engineer duties include;

- Engaging with customers on face to face basis

- Make on the spot decisions regarding health & safety at the point of installation

- Feedback on products or installation issues to improve the service going forward

- Tackle any challenging situations with a positive ‘can-do’ attitude

A few things about you

You will have the confidence to make important decisions when in the customer’s home engaging with the customer and communicating with multiple members of the team.

You will have an excellent knowledge of white goods home delivery and appliance installation and will be up to date with gas safe legislation and experienced in recording information for legal & audit purposes.

Why choose AO?

It’s not about the job you need now, it’s about who you want to be and where you want go. The thing about AO is that you don’t have to leave to move on. We have the kind of environment where people learn and thrive and be the best they can be.

We empower each and every person to push the boundaries of what’s possible. We’re growing rapidly and so should you. Our environment and our culture are vibrant and engaging, you almost have to feel it to believe it. It’s really no wonder we were named Retail Week Employer of the Year 2015.

As an AO employee you can take full advantage of our benefits package. As well as fundamental benefits, like pensions and holidays, we have designed our “AO Perks” to help you out financially, make your work life a little easier or make your home life a lot more fun.

For your chance to join our AO family and be part of our future as a Gas Installations Engineer apply now!