This privacy notice has been updated to comply with the General Data Protection Regulation (GDPR) and describes why and how Community Resources for Change collects and uses personal information about people who visit our website. We are a ‘data controller’ and process your data where we have a legitimate interest to do so.

Information we collect

On the contact form we collect your name and email address.

Cookies

The Community Resources for Change website uses cookies to store information on your computer. We use these to help us provide you with the best experience on our site.

Google Analytics

When someone visits our websites we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can learn more about Google Analytics https://policies.google.com/privacy?hl=en or opt out if you wish by clicking here.

Facebook and Twitter

The social media functions on our site, such as Facebook’s Like button, are implemented by embedding code provided and controlled by the relevant network. To provide functionality, they may set third-party cookies which allow them to, for example, show if your friends have liked a page as well. We do not have any access to any information from these third-parties, nor can we control how they use it.

Your rights

Under the GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you. Briefly, you have the right to: access, rectification and erasure of your personal data; and object and restrict processing, data portability, and rights about automated decision making (where this applies).

Complaints

Community Resources for Change is committed to providing an excellent service to its customers, beneficiaries and other stakeholders, working in open and accountable ways that build trust and respect. We welcome any suggestions to improve our services by listening and responding to your views, and in particular, responding positively to complaints and by putting mistakes right. We are committed to dealing with complaints fairly, impartially and quickly.