Lorne Craner – Verified Buyer

Pros:
Attractive, Lightweight

Cons:
-

It's a beautiful customized product, but an even more impressive attribute was the amazing customer service I received.

I had (my mistake) ordered the wrong internal color. Helen in customer service worked with me to get a bag with the right colors made overnight, then shipped overnight, in time for it to be a birthday present for my daughter.

There aren't too many businesses left that care that much for their customers.