We are not able to override hook "AutomationL.Trigger_CreateCommlog_start" event for automating our code by new patient's new appt creation(CreateApptNewPat). Please help us to achieve this. Thank you.

For each time that I triggered an automation event for the CreateAppt and CreateApptNewPat triggers, the patnum and the aptnum were passed in properly. Can you detail the steps that you took where the aptnum was 0?