Blog

July 1, 2019

Provide your workforce with a responsive employee experience

Today’s modern workforce has high expectations for their experience when it comes to technology. They want the same flexibility and convenience they experience in their personal lives, with systems that are easy to use, information that is readily available, and transparency with regards to HR functions. Unfortunately, business technology hasn’t always kept up with these expectations.

In today’s competitive environment, delivering a responsive employee experience is an important component of any company’s approach to workforce management. A cloud-based HCM solution like Workforce Go! HCM can help you provide the responsive HR experience your employees expect.

What is responsive design?

Responsive design is an approach to building websites and applications so that they automatically detect screen size and orientation and adapt to provide the best viewing experience. The goal is to make the information as easy as possible to navigate, whichever device is being used – smartphone, tablet, laptop, or desktop.

Why is it important?

Today’s workforce is more diverse than ever and includes full-time, part-time, remote, contract, and gig workers, and more. And they may be working in an office, from home, on site, or in a coffee shop. Delivering a consistent employee experience to such a varied workforce is challenging without the right technology. And an experience that is challenging or leaves your employees in the dark leads to less employee engagement, which can result in lost productivity and higher turnover.

In addition, the right technology can improve effectiveness and productivity for your managers. They gain access to real-time data, allowing them to spot trends and address problems more quickly. And automating manual, repetitive tasks frees up managers’ time for more strategic efforts.

Your employees are more likely to act when you put critical information into formats they want to access. And that means a more engaged workforce, along with less work for your HR department.

What should you look for?

Here are three key goals to keep in mind when developing and implementing a responsive employee experience.

Simplifying and streamlining tasks.
The right solution will allow employees to easily find the information they need and access their daily tasks, whichever device they may be using. And keep in mind that different segments of your workforce may need different things. Access that can be configured to the audience, whether it’s salaried employees, hourly workers, or contractors, should be a key component.

Empowering employees.
One of the key benefits of a responsive employee experience is a more engaged workforce. A cloud-based HCM platform allows employees to handle a wide variety of HR functions, including timesheet submission, schedule and vacation requests, shift swaps, benefits enrollment and management, and access to important HR information. Giving employees control over these functions means they are more invested in their jobs, more productive, and less likely to leave your organization.The right solution also empowers your managers by providing them with simplified dashboards and custom reports that give them the real-time information they need to make strategic management decisions, wherever they – or their employees – are.

Providing a consistent employee experience.
Many organizations wind up with a patchwork of apps and systems that don’t talk to each other. This leads to confusion for your employees and an inconsistent experience, depending on which system they’re accessing and which device they’re using. The right technology will allow you to customize the experience for different segments of your workforce and different devices, but still provide a unified platform that is the single source of data and provides the same experience to every employee.

Workforce Go! HCM gives your employees the responsive experience they expect and the flexible solutions they need to address common HR questions and problems. To learn more about Workforce Go! HCM, contact us today at info@myworkforcego.com or 214-800-5575.