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ITIL Foundation 2 Days Classroom in Saint Paul

Thursday
21 February
2019
9:00 AM Friday
22 February
2019
5:00 PM

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Last update 23/02/2019

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ITIL® Foundation Certification will introduce you to the key elements, concepts and terminology used in the ITIL® service lifecycle. Learn how the ITIL approach can enhance IT service management (ITSM) within the organization. ITIL Foundation certification is highly recognized as an entry-level certification in IT service management. This 2 days classroom program will help participants to pass the ITIL Foundation certification exam in the 1st attempt.

CP ITIL Foundation course is structured along the 5 ITIL lifecycle stages: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. After completion of our course, Participant’s will be able to bring positive changes in business, optimize customer experience and contribute to the improvement process of business by implementing ITSM's best practices.