QUALITY DRIVEN BLOG

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Are you an entrepreneur trying to grow your lawn care business? Do you need a way to securely and effortlessly track your clients? Do you find yourself having to manage customer expectations and employee performance, while at the same time trying your best to build a...

Ask any business owner in a service-based industry and they will tell you how important it is to keep your customers happy. Deliver a great service and you will transform your customer into a lifelong user. It also increases the likelihood of them spreading the good...

Employee performance software is usually evaluated on its ability to help managers and supervisors perform evaluations. But, if you don’t see how employee performance software can be used to do more than compensate employees you are missing a large part of the...

Wouldn't you do just about anything to guarantee your customers satisfaction with your services? A customer is such an important person in your business life. In fact, a customer is a reason why you are in business in the first place. Several businesses are...

Most companies want their employees to work to the best of their ability. They want their employees to care about their business. While money is the reason most of us work and benefits are important, they are not the motivational force that makes an employee want to...

As a restaurant owner, you have a ton of responsibilities to juggle each day. Keeping your customers happy and coming back for more may be one of them, but look deeper and you’ll realize it's more than that. On a typical day, you need to keep your employees motivated...

Quality is the key to repeat business and referrals in the cleaning industry. It is the bedrock of your brand’s image. Every maid service company aims for quality; but how do you know if you hit the mark? Training, tracking performance, and quick action are what...

Do you have an employee turnover problem? Keeping your best employees is tough. Research shows that over 71% of employees are not engaged or disengaged at work. As a manager, you need to have strategies for keeping your best employees because losing them costs...

QDS UPDATE: Audit Trail: When you open up a survey to edit it, you will now see an audit trail on the right hand side. It will track when a score is changed (even if a client changes the score), a testimonial is pushed to the website, etc., and by whom. The audit...