Air-conditioning snafu caused Health First reboot

More than 1,000 community members attended Health First's 'Save A Life' Day in Melbourne, Fla. Video by Health First. Posted March 3 ,2018

Health First associates continued to care for its patients at Holmes Regional Medical Center, Viera Hospital and Palm Bay Hospital during Hurricane Irma. Cape Canaveral was evacuated prior to the storm.(Photo: Provided)

Health First properties had to reboot several computer applications Monday and Tuesday after an air-conditioning malfunction, its vice president said Tuesday.

Most day-to-day operations were not affected at the hospitals, though some patients may have been delayed in receiving prescriptions, officials said.

"We apologize for any inconvenience it caused," Health First Vice President Matt Gerrell said.

Staff members noticed the air-conditioning issue Monday morning. Out of concern for keeping the Health First servers cool, the company shut down the servers while the air conditioning was fixed, Gerrell said.

Rebooting the servers required restarting more than 200 applications in the system, Gerrell said. Those applications couldn't all be restarted at once, which meant it took until late Tuesday to complete the tasks, he said.

The company operates Health First's Holmes Regional Medical Center in Melbourne, Health First's Cape Canaveral Hospital, Health First's Palm Bay Hospital and Health First's Viera Hospital. Lamaur Stancil is a breaking news reporter for Florida Today and TCPalm.com. He can be reached at 321-242-3662 or 321-987-7179. E-mail him at lamaur.stancil@tcpalm.com. Follow him on Twitter at @TCPalmLStancil.