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This hotel has a lot going for it and with a bit more attention to detail could be exceptional.
Although the majority of the staff were friendly and helpful a few seemed totally uninterested to the point of rudeness.More

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Dear Valued Guest
I have taken your remark on board, and we are doing needful to ensure that our teams pay extra care to all the little details of our work which, indeed may have great impact on guests' satisfaction.
After some back ground work,...More

Very disappointed with service standards which were slow and disorganised with some staff quite helpful and others almost on the point of rude.My wife was ill with food poisioning for 4 days and although reported to reception and other service staff no senior manager enquired...More

Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear Valued Guest
Dear Valued Guest
We deeply regret your disappointment, and can only advise guests to meet with the duty manager or myself if ever there is any shortfall however small, this may be, and which in their own opinion, has not been addressed...More

We enjoyed a friendly staff and beautiful surrondings to the fullest, thank you. The catamaran day was fun, the staff are great !
The rooms are very clean and we had a fantastick view over the pool. We will for sure recommend this hotel for...More

Review collected in partnership with this hotel

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Dear Valued Guest Brian
It is rewarding to read that you enjoyed a pleasant romantic holiday at Paul & Virginie!
This place is indeed special, being small and cosy, with a stunning view and new swimming pool, made more so special, I have to say,...More

From the moment you arrived,the greeting,the surroundings, the staff, the view from reception to the sea, straight away makes you smile relax an start to chill
This all keeps on as your lead through the restaurant area the bar area an the gardens an pools...More

Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear Valued Guest Keith
It is a great delight and humbling reading of your holiday experience at Veranda Paul & Virginie. Tell you what, I tend to get emotional as well - this is how important it is for us that you enjoy great moments,...More

An amazing hotel, gorgeous views, fabulous staff, lovely food and great management!
We arrived 2 days before Cyclone Berguitta - the staff and management were on hand at all times to pass on information and update us on the progress. Luckily our area didn't suffer...More

Dear Valued Guest Ann
How can I ever thank you enough for this most inspiring review of your holiday experience at Veranda Paul & Virginie..
I am not only proud of our people but I am fond of them too. It comes down to working...More