[DATA ACCESS] Why share your Google Sheets with Edit access?

When you contact our YAMM Support team for a question or to report an issue, we may ask you to share your Google Sheets with Edit access. This article explains why we need it to troubleshoot your issue.

Why do we ask you to share your Google Sheets?

info Sharing your Google Sheets with Edit access is required for us to troubleshoot your issue.

When you face a technical issue with Yet Another Mail Merge, a member of our Support Team will ask you to share your original Google Sheets to support@yet-another-mail-merge.com with Edit access.

not_interested Your grant of permissions during installation of YAMM, is limited to the functionality of the service. YAMM neither propagates these permissions nor allows access to your files/folders to the YAMM Support team automatically.

What will happen to my data?

Absolutely nothing!

info As per our Terms of Use, we will NOT store, share or sell any of your data to a third party.

We ask for such access only for troubleshooting purposes and to provide you with a solution.

We will use the access only for the specified purpose and for the required duration of investigation

We will ask for your permission in case we need to make any modifications to these files

We won’t make a copy of your spreadsheet data, unless we want to show you an example after which we will permanently delete the copy

We do not change the sharing settings or share the file to anybody else

We prompt you to stop sharing the files/folders with us, once our investigation is over

How to share your spreadsheet in edition with us?

First, click the blue 'SHARE' button located on the top right corner of your spreadsheet: