13 posts in this topic

HelloThere 1

Its not really a big of a problem but it is somewhat very annoying that every time i moved the cursor from the server (windows) to client (macOS), there is a brief moment where a second cursor will appear at the middle of the server's screen. Although it disappears quickly with in a second or two, it is still very annoying as there are times when this confuses me as to where my mouse cursor really is... This is not the case when going from client (macOS) to server (windows) where the action is really smooth...

How can i stop this from happening? I already tried reinstalling the program and it didn't work.

Cheers

PS. As of the moment i am not very keen to start using synergy 2.0 as I've read in the forum that there are still a-lot of bugs that needs to be fix.. plus it seem that some of the features are not yet supported..

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Jonathan Sampson 0

I have a Windows 10 machine and (to the right of it) a macOS machine. Windows 10 is my main machine, and I don't experience any issues when working on it. When I move my cursor to the right, over to my macOS display, I'm often met with some resistance. Eventually, after a few seconds, I can get my cursor to macOS. But, after a few seconds on the macOS screen the cursor will vanish and re-appear at the center of my Windows 10 machine.

If I reach over and move the macOS cursor around with the track-pad, it does something similar. After a few seconds of moving the cursor around, the cursor vanishes. If I stop moving it around, and remove my finger from the trackpad, the cursor will re-appear at the center of the macOS screen.

What's going on?

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oregonwolverine 1

I see similar issues as well. As Nick suggested, I posted a support ticket describing details of mouse "jump to the middle" behavior as I see it happening still with 2.0.5. I also seeing requests to "click to RETRY" to connect to the background service a lot - which is painful to do when you can't use the synergy keyboard/mouse to reach the RETRY to click. I asked if the developers would implement some sort of automatic retry (which backs off time wise when it continues to fail)... I find that 1-2 clicks usually fixes things, so I wish it would retry!

If the mouse would quit jumping to the center of Mac screens (for me), and transient drops of communication with the backend would self-heal, I would be much happier.

However, as is - I'm a HUGE FAN, because makes my life much much much easier as it is already. I hope our feedback can help even more!

Edited February 18 by oregonwolverinetypo fix

1

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Nick Bolton 327

I also seeing requests to "click to RETRY" to connect to the background service a lot - which is painful to do when you can't use the synergy keyboard/mouse to reach the RETRY to click. I asked if the developers would implement some sort of automatic retry (which backs off time wise when it continues to fail)... I find that 1-2 clicks usually fixes things, so I wish it would retry!

Auto retry wouldn’t help here as the config app not talking to the background service is not the issue; clicking on the client causes it to share it’s keyboard and mouse, which effectively restarts the core process and resolves the issue.

The bug that we’re urgently working on to fix this is related to stability of the background service. Thanks for your patience and thanks for opening a support ticket; this’ll provide valuable data to our dev team which will help us fix the problem faster! 😊