There is a failure on WEB06 server and our technicians are working to replace the failed server. The service should be restored within 45 – 60 minutes.

UPDATE (12:49AM MST): At this time our technicians determined that multiple drives failed within 1 – 2 minutes of each other. Due to the drive parity of the failed drives, this destroyed the RAID array and we are having to restore WEB06 from backups. This process is going to take several hours to complete, we appreciate your continued patience!

UPDATE 2: We’ve placed an order for a new server, the current host for WEB06 is bad and we do not have the correct parts for this server in order to fix the issues. Unfortunately due to the Holiday season it is taking longer than expected to get the order taken care of. We have all data and will be able to restore the server as soon as we receive it.

Beginning at 10PM MST (5AM GMT) on 12/20/2013 we will be performing thorough maintenance and standard cleanup on our Windows servers. The following maintenance activities will be executed on our servers over the weekend…

Cleaning of ASP.NET temporary directories and other temp directories

Volume / disk verification

PHP and 3rd party components updates

Windows Updates

During the maintenance period the server may be unavailable or sporadically online and offline. We expect 15 – 30 minutes per server. We appreciate your patience during this period.

The Windows control panel has been updated to support IP restrictions for FTP accounts!

IP restrictions allow you to define IP addresses that are “Allowed” or “Denied” access your FTP account. This is especially useful for clients that are on static IP addresses or dynamic IP addresses that do not change often. You can specify for example your home or office IP address and deny all others. Even if an intruder has your account credentials, they are unable to login due to the IP restriction you have in place! There are no limits to the number of IP addresses you can specify, add as many as needed!

We recommend that anyone that has the ability to use this feature does so as it increases your hosting account’s security.Thank you for choosing ASPnix as your web hosting provider!

Our WebsitePanel WHMCS module has been updated, the updated release is now ready for download within the Client Area. If you use this module, you will be required to update due to changes in our system. Below are the changes in this release…

Updated module to pass the “AuthEnabled” parameter for account creation

Moved the WebsitePanel WHMCS hooks to their respective addon directory rather than the includes/hooks directory

Mail server MX01 SmarterMail installation has been upgraded to the latest release available. This is a minor release with a few minor improvements and bug fixes. This build addresses a few issues that we’ve reported…

Our Windows reseller portal system has been updated, the updated release is now ready for download within the Client Area. If you use this self-maintained portal installation, you will need to update all installations to this version. Below are the changes in this release…

Fixed some issues with the Account Security link not showing

Peer users and account owners can now see their Account Security settings as well as manage their customers (for resellers)

We are very pleased to announce to all of our customers that our TeamSpeak control panel now supports Two-Factor Authentication to increase the security of your ASPnix TeamSpeak hosting account! For those that do not know what Two-Factor Authentication is, it is basically a means of authenticating yourself with an additional layer of authentication, such as a card, a pin, a finger reader etc. When you login to the TeamSpeak control panel, you are also asked for a verification code, which changes every 30 seconds, this helps prevent unauthorized access to your account! Read on for more details!

We are very pleased to announce to all of our customers that our Windows control panel now supports Two-Factor Authentication to increase the security of your ASPnix Windows hosting account! For those that do not know what Two-Factor Authentication is, it is basically a means of authenticating yourself with an additional layer of authentication, such as a card, a pin, a finger reader etc. When you login to the Windows control panel, you are also asked for a verification code, which changes every 30 seconds, this helps prevent unauthorized access to your account! Read on for more details!

We are very pleased to announce that we now support Push Notifications from our client area! Push Notifications are instant notifications sent directly to your mobile device or tablet, so you can be alerted of account changes, new invoices, support ticket responses and more, instantly! Our push system utilizes the Pushover API and application to handle sending notifications, to receive Push Notifications from our client area you will need to install the Pushover client which is currently available for iOS and Android devices.