My daughter got a new phone and couldn’t remember her gmail account because she never u...

GetHuman-khird's customer service issue with Gmail from September 2018

Help with my Gmail issue

The issue in GetHuman-khird's own words

My daughter got a new phone and couldn’t remember her gmail account because she never uses it. She set to another gmail so she could activate her phone. Somehow when she turned her phone off, it won’t let her get back into it. it won’t let me get into the phone without the correct gmail information and I can’t even begin to tell you what it is. i somehow need to deactivate her account or something to get her phone working again

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