Sunday, January 11, 2009

Caller ID support among VoIP providers varies, although the majority of VoIP providers now offer full caller ID with name on outgoing calls. When calling a PSTN number from some VoIP providers, caller ID is not supported.

In a few cases, VoIP providers may allow a caller to spoof the caller ID information, potentially making calls appear as though they are from a number that does not belong to the caller. Business grade VoIP equipment and software often makes it easy to modify caller ID information. Although this can provide many businesses great flexibility, it is also open to abuse.