Neural will confirm your payment details by way of provision of a receipt via e-mail.

Automatic credit card payments are processed before the due date of the invoice. This is done to ensure adequate time to make arrangements for an alternative payment method prior to the due date of the invoice in the event that the credit card(s) on file does not work.

In the event that you wish to dispute a charge on an invoice, you must lodge this dispute via our online Portal at https://portal.neural.net.au/ under the "My Account" section. This will prevent the automatic credit card payment system from deducting a charge for the invoice in question until such time as the dispute ticket is closed.

Use of Neural's online credit card payment facilities is subject to the terms of our Master Services Contract (MSC).

Neural's Terms and Conditions for online credit card payments are subject to change at any time. Each transaction shall be subject to the specific Terms and Conditions that were in place at the time of the transaction.