Service Point Results Page does not Display Meters Attached to a Service Point (Doc ID 1448579.1)

Last updated on AUGUST 22, 2016

Applies to:

Oracle Utilities Quotations Management - Version 1.6.1.1 and laterInformation in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR --------------- When a user clicks on Entity Management - Accounts and then click the account hyperlink and then on the service point link to see the service point search results page, the meter ID and address are not displayed.

EXPECTED BEHAVIOR ----------------------- At this point we would expect all the Service Point details, including the associated meter ID and address to be displayed.

STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. click on Entity Management - Accounts 2. click the account hyperlink 3. click the service point link to see the service point search results page

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a Million Knowledge Articles and hundreds of Community platforms