Frequently Asked Questions

We have a number of excellent, experienced instructors at The Potteries Swim School. All teachers are DBS checked, first aid trained and qualified to Swim England and STA standard Levels 1 and 2, in teaching swimming.

Parent and Toddler and Pre School lessons - a maximum of 7 pupils with 2 instructorsAfter School lessons - maxiumum of 8 pupils with 1 or 2 Instructors dependant on ability of pupils plus an Assistant.Private Tuition - although we don't run private lessons, pupils are given 1:1 tuition within the group when required

If you haven't swum with us before please call on 01799 541591. Once you are booked on a course we will send you confirmation of your booking and then you can pay by BACs (we also accept Cheques or Cash payments). Payments are made a term in advance.If you are a swimmer with us already you will be sent a re-enrolment confirmation before the new term and as an existing customer an early-bird discount of £5 is available for prompt payments. Should you need to change group, time or day you can complete a form to request this.

The waiting list can vary in length and is also dependant on the ability/age of the child. Places regularly come available on both the parent and toddler and pre-school classes. Please ask The Potteries for the current situation

Please check with The Potteries Swim School Office for the most up-to-date costs. Lessons are payable in full at enrolment before each course begins. If a child joins mid-way through a course they will pay for the remainder of the course.
Fees are not refundable or transferrable under any circumstances.

It is not wise to bring your child swimming with anything more than a very mild cold. If you have any concerns regarding your child's health, please seek medical advice from the doctor before continuing swimming.

When children are swimming in armbands we suggest that girls wear two-piece costumes and that boys wear swimming trunks. This means we do not need to remove armbands if a pupil need the toilet during a lesson making it quicker and easier

Whilst we appreciate some children may be a little scared at first, we do encourage water confidence, which includes putting their face in. If your child is particularly nervous of this, we will work with you and your child to help overcome this

We have a policy that only one adult may enter the water with each child in their lesson but with regards to who brings your little one to class it's entirely up to you. We have mummies, daddies, grandparents, aunties, Nannies, special friends who all bring their little ones to swim.

All our teachers are very experienced in dealing with nervous children, if your child is particularly nervous they will work with you and your child to overcome this. Always remember to be positive with your child about their swimming.

We never like to say as every child will learn at their own pace. Factors such as their confidence, age , co-ordination, listening and learning skills and ability all determine how quickly they will learn. Parents can help by getting their child used to the water - even practising blowing bubbles in the bath is a great help! Using a watering can or bucket to shower them in the bath can also help.

The Potteries Swim School have their own awards system along with using the Swim England awards criteria. This method has been designed to provide your child with the motivation to improve their skills.

Pre-School groups and above - We request that Parents do not watch the classes this avoids distraction and improves the teacher pupil relationship. At the end of each term parents are invited to a 'watching week' session where you can watch your child swim.

latest updates

Welcome to the Potteries Swim School

We hope you all had a lovely summer break. The new term started on 3rd September. We look forward to seeing you at the pool.

Please take a look at our new product RukRobe,

designed by the enthusiastic team at The Potteries Swim School - cut and paste the link below into your web browser