Moments after a twenty year old college student said a gunman. Broke into a friend's home off campus and raped her. -- -- -- -- -- -- -- -- -- -- I am here and I have to quit kind -- get the information for a -- She sent another battle began. This one with her nine -- -- -- He would be -- the granola -- you know. Public appearance. Like one year old blue island about Google it -- collectors of -- -- of -- year ago. -- -- We want them to be empathetic. But it ended the day we have to get them help. Lieutenant mark -- is the supervisor for CP 80s80 Ford 911 dispatchers. He -- super -- just review at least ten calls conducted by each dispatcher a month at random. But they checked out this call due to our request. Didn't -- -- vehicle finding -- and operations. It. I won't bring that call -- -- and we will go over the phone call with her. And show her where she could've done better. Police say this will not be a written warning or going -- dispatchers personnel file. Since they say in the end the victim got help and the suspect. -- It was arrested and charged. This is about saving people's lives by giving people the help -- they need. So we take this very seriously.

This transcript has been automatically generated and may not be 100% accurate.

{"id":24103456,"title":"911 Dispatcher Gave 'Zero Sympathy,' Rape Victim Says","duration":"1:35","description":"A 911 dispatcher in Ohio will be reviewed by her supervisors after telling a caller \"to quit crying.\"","url":"/US/video/911-dispatcher-gave-no-sympathy-rape-victim-says-24103456","section":"US","mediaType":"default"}