Funding for care

What are the options when paying for care?

"You don’t need to be an existing Bupa customer to stay in a Bupa care home. You also might not have to pay for it all yourself. Your local authority offer support for funding care needs. If you don’t already know if you’re eligible for funding, start there or call our customer care team on 0345 600 4622^ for further help or advice and we’ll be able to explain the process.

Danny Customer care team manager, Leeds

How does support from the local authority work?

If you’re eligible for local authority support, you’ll be given a personal budget and the local authority must find you a home within that budget that meets your needs. A family member or friend can pay an additional 'top up' if you would like to choose a different home to the ones the local authority suggests. For further help or advice, call our customer care team.

Ashley Customer care team, Leeds

What additional financial support is available?

No matter how the care is funded, you may be eligible for various benefits and support such as attendance allowance and pension credit. You need to apply for these. If you need further help or advice, call our customer care team and we’ll be able to discuss your options.

Rachel Customer care team, Leeds

What happens when my financial situation changes?

Over time your capital is likely to go down, and in some situations, this can mean that residents can go from paying for their own care to receiving some financial help. Those receiving help could also be eligible for more funding if they fall below the lower financial limit. For free help or advice, speak to a member of our customer care team.

Jacqui Customer care team, Leeds

Am I eligible for financial support?

The first step when checking your eligibility for local authority support is to consider your assets. If these are above the upper limits, you won't be eligible and will have to fund your care yourself. You may still be entitled to some additional help though. If your assets are near, or below these limits, you will need a care needs and a financial assessment from your local authority to determine how much they will pay towards your care. We can help you work out if you are likely to have to pay for your own care. For further help or advice, call our customer care team.

Emily Customer care team, Leeds

How will my finances be assessed?

As part of a local authority assessment, the local authority look at a mix of capital and income. The amount of capital and income you have will determine how much of the care you’ll need to pay for. That includes the value of your property, if you own one, income and any savings. Call the customer care team if you need any more help and advice.

Keith Customer care team, Leeds

How much does a Bupa Care Home cost?

Our weekly fees vary depending on the type of care needed, the chosen room within the home and the location of the home. The best way to get a true idea of cost is to call us. Call our customer care team and we’ll be able to discuss the best options for you without any pressure.

Ashley Customer care team, Leeds

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Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.

^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.