The management are beyond awful. Blind leading the blind. They are completely clueless. Unprofessional to the point where it's actually hilarious. What's this company called again? Who's running it? Fickle. They restructure every month. If you're actually a good employee they will reward you by working you into the ground. If you fit in with the right peope you will go places. The day they got rid of the management they had from the start was the day it was over.

Follow the process you preach. Deliver as you promise. Manage and support your teams. Pay attention to employees - these are the core people who make the clients happy. Provide real incentive. Recognise and sincerely congratulate good work.

Relaxed dress code, great benefits and flexible PTO. Opportunity for exposure to numerous facets of the business in most roles, strong growth opportunity for industry growth, new top leadership has made a positive impact.

Cons

Management is not held accountable and changes course too often, challenges exist throughout the company due to systems issues that make tasks difficult to complete, limited opportunity for internal movement into upper management levels.

- eBay brand looks great on a resume- Great location off of Mill Ave- Good benefits package- Casual work environment, can wear t-shirts, shorts and flip flops to work- Happy hours with team members

Cons

Where to begin? One gets the sense that the Fetchback office was once a great place to work, but working in the office now it's impossible to ignore the oppressive atmosphere of negativity hanging over everyone's heads. Management constantly blames employees for being unable to meet the unrealistic goals set by the senior executives, rather than taking any real accountability for any poor decisions they have made. Sales often puts the cart before the horse, leaving operations to try and turn a crappy deal into a pot of gold. Technology is broken but there are never sufficient resources put behind fixing the issues, resulting in lots of broken promises and consistent delays on product delivery. The teams feel very siloed and it seems obvious that each team is operating oblivious to what the other teams actually do and are capable of doing.

Most of this would probably be tolerable if not for the condescending (and at times blatantly rude and disrespectful) attitude of some managers toward the employees. Senior enterprise sales managers have been known to verbally abuse members of the ad ops team with no real consequences.

Get some experience under your belt, meet a few great people, but get out while you can.

Advice to ManagementAdvice

Clean house with senior management. Leadership has remained in place despite three mass layoffs and no indication of being able to turn the ship around and start meeting company goals.