You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

Register a free account to unlock additional features at BleepingComputer.com

Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Possible Worm - Need some help.

I think i have to re-post this because my other post went almost 30 days w/o a reply - i may have messed something up, im not sure.

Hello;

I am running Windows XP Professional; SP3.

Every once in a while i hear an advertisement in the background - as if there were a popup, but theres nothing there. My son has no clue what did it; but im sure thats another story. There is something bogging down the connection on this machine as well. I ran combofix and it detected a worm, it asked for a restart to remove the infection, but upon the restart - it ran on boot, but it hung up for a good 15 hours, so i went ahead and rebooted the system. Since then i know there is definitely still a problem, but now combofix detects nothing, and neither does any other program (mbam, AVG, combofix). I have a hijackthis report and im hoping it can help someone who knows what they are doing to get me pointed in the right direction.

Hello; as requested here are my DDs Log and attachment file. As i ran GMER; the computer reset itself during the scan (of its own accord, not any required restarts - i will post these now and attaempt to run GMER again and hopefully it doesnt restart; as i will then post its logfile.

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

A small box will open, with an explanation about the tool. No input is needed, the scan is running.

Notepad will open with the results.

Follow the instructions that pop up for posting the results.

Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.