Congratulations on your new car. We thank you for choosing Germain BMW of Naples and appreciate you leaving us this kind review. Please know our team is always here for you if there is anything you may need.

Best Regards,Flavio GalassoGeneral Manager

CarGurushttps://www.cargurus.com

Dec 20, 2016

GrayB

What a great experience these guys made it so easy to buy a car 1500 miles away and their choice of shipper was top notch. Highly recommend

We sincerely apologize for your experience. Our team was working hard to get the information you required to you, however, due to the time difference, there was a delay in you actually seeing the email. Unfortunately in that time the vehicle sold.

Thank you for your interest in BMW of Naples and for your positive feedback.

Best Regards,Flavio GalassoGeneral Manager

CarGurushttps://www.cargurus.com

May 26, 2016

knighthead

Outstanding customer service from start to finish! Our salesman Brad was wonderful. He is warm ,caring, and made every effort to make our purchase as easy as possible. The whole dealership is top notch and very professional. If you want a great buying experience, visit Germain BMW of Naples

These guys were great. We got there at 8:30 am when they opened and by 10:30am we were on our way back to Georgia with our newly purchased Mercedes. The car was better than they described. We drove 7.5 hours to get there and it was worth every second! I couldn't be happier.

We are sorry that we were unable to assist you at this time. Our inventory is constantly changing and hopefully will have a vehicle that fits your needs soon. Please let us know if you are still in the market and how we might still assist you.

conflicting information on posting. Stated Black Interior, Video reflected Saddle, called and spoke to Bo, he said he would confirm and call back, I never heard from him ! Had 7 emails from Internet Mgr, @ Both Asst managers, Service Manager, none that were effective or useful...a lot of hype !

Contacted me rightaway but the dealer is 70 miles away so the car was
sold before I could see it. They contacted me right away and told me they
would let me know if a similar car became availible. Was
Also contacted by sales manager.