Attention:
Please don't update by yourself, otherwise we can not repair the device in warranty.

Descriptions

OE-Level Coverage (Enhanced Interfaces)

Independent service shops and vehicle tuners require more information than what OBDII can provide to do their job effectively. Since the OBDII standard covers only emissions-related power train systems and sensors, there is more information you won't be able to see with a generic OBDII scan tool.

With our enhanced interface options, you can get factory tool-like capabilities; allowing you to access hundreds of systems (ABS, airbags, instrument cluster, etc.), sensors, and system/component-level bi-directional controls so you can do your job faster and with a greater degree of accuracy.

ACI supports non-OBDII and European models. For example, due to their excessive vehicular weight trucks like the Ford Super Duty, Chevy Duramax, and Dodge are not required to be OBDII compliant. But with our enhanced interface options you can now access the diagnostics capabilities of these vehicles.

2. Professional Diagnostics
In the professional repair business getting as much coverage as you can is important to effectively and quickly service any vehicle. We offer enhanced coverage options for 43 car brands: Ford/Lincoln/Mercury, GM-family, Chrysler-family Toyota/Lexus/Scion, Mazda, Nissan/Infiniti, BMW/MINI, Land Rover, Honda (Acura), Subaru, Mitsubishi, Isuzu, Porsche, Mercedes, Hyundai/Kia, Jaguar, and Audi/VW.

3. Not Simple Code Reader
So you read your vehicle's trouble codes, now what? Reading the trouble codes from your vehicle is easy. But without live data and bi-directional controls, you may not have enough information to properly perform the repair. Don't waste your time or money with simple code readers or hand-held scanners. ACI OBD2 scan tool can not only read your codes, but it can also show you live data, actuate components, and run system tests. With complete coverage, you can get the job done right the first time and prevent dreaded “comeback".

4. NA Emissions and European MOT
You may have known that almost all states are using OBD2-based emission testing for all 1996 and newer passenger vehicles? Now with the 2010 legislation, even the 8500 -10000lb trucks are required to be OBD2 complaint. If you have a Check Engine or Service Engine Soon indicator illuminated, or a specific inspection system monitor test fails, your vehicle will fail its emissions test. With ACI OBD2 scan tool you can inspect your vehicle’s compliance before you wait in line and pay for the test.

6. Performance Analyzer
Don't buy into claims of increased horsepower or added torque; you can verify whether that new, expensive part really works. Do your own dynamometer and acceleration testing at your own convenience and without having to rent expensive dynamometer time.

1. Enhanced interface for Ford (EI01) 1995-2010
Although Ford does implement the largest subset of the OBDII standard, the typical vehicle only supports 20 - 40 sensors and is limited to emissions power train. Using the enhanced Ford interface, a typical Ford vehicle will support 200 - 300 sensors within half a dozen systems; that's essential systems such as ABS, airbags, GEM, ICM, etc.
Our enhanced Ford interface coverage is only matched by factory tools; we have support for 4,800+ sensors selected from 94 systems. Support includes ISO, SCP, CAN, MCAN, and CAN 14229 controllers.

The Ford enhanced interface has support for Ford of Europe diesel models such as Ka, Mondo, Galaxy, Fairlane, etc. Finally, our Ford enhanced has support for non-CAN and CAN 400+ bi-directional commands and dozens of system-level tests. With bi-directional controls, you will no longer be relegated to being just an observer in the operation of the vehicle--now you can take control of its operation.

Our enhanced GM interface coverage is only matched by factory tools; we have support for 6,000+ sensors selected from all 68 systems. Finally, our enhanced GM has support for 2,000+ bi-directional commands and key system-level tests. With bi-directional controls, you will no longer be relegated to being just an observer in the operation of the vehicle--now you can take control of its operation.

3. Enhanced interface for Toyota/Scion/Lexus (EI03) 1995-2010
Our enhanced Toyota interface supports engine, transmission, body, and chassis systems.
System support includes the bi-directional controls and system tests such as Test Mode (Zero Point Calibration) setting for TCS / VSC systems. Additionally this support includes the Generation 1 and Generation 2 hybrids systems such as HV Battery and HV ECU. For these systems we also do support the Information Data #s reported with trouble codes.

4. Enhanced interface for Chrysler/Dodge/Plymouth/Eagle (EI04) 1996-2010
Our enhanced Chrysler interface supports hundreds of sensors selected from the power train, body, chassis, and transmission system. It includes hi- and low-speed sensor support giving you more sensors and faster throughput then our competitors. This enhanced interface comes with its own hardware interface specifically designed for Chrysler SCI and CCD based controllers. By doing a stand-alone interface we can offer you more SCI coverage then our competitors who are limited by electrical issues with generic OBD-II. Also supported is the CR2 and CR3 Sprinter ('04 - '06), Jeep Liberty Diesel ('05 - '06), diesel Cummins engines, and the Venom equipped Vipers ('08+).

5. Enhanced interface for Mazda (EI05) 1996-2010
Our enhanced Mazda interface supports hundreds of sensors selected from the engine, transmission, body, and chassis systems. Support includes the CAN systems such as ABS and Tire Pressure Monitor systems.

6. Enhanced interface for Nissan and Infiniti (EI06) 2000-2010
Our enhanced Nissan interface supports code retrieval/resetting, sensors, and actuations from the engine, BCM, transmission, ABS, airbags, 4WD systems, and CAN systems. Coverage includes the Work Support configuration commands such as Target Idle Ignition Adjustment; with it you can permanently advance your ignition timing to gain few extra HP. Trouble code retrieval includes the NATS 5.0 system and the detailed status byte support.
Finally, we seamless integrate CAN and non-CAN systems so that you won't have to worry about switching hardware to retrieve all the troubles codes from each module.

CAN Module Configurations:
Door Lock Unlock Set
Anti-Lock Out Set
Set IL Door Unlock
Room Lamp Off Time Set
Room Lamp On Time Set
Keyless Entry Horn Chirp Set
Keyless Entry Hazard Lamp Set
Keyless Entry Multi-Answer Back Set
Keyless Entry Auto Lock Set
Keyless Entry Panic Alarm Set
Keyless Entry Trunk Open Set
Keyless Entry Power Window Down Set
Head Lamp Battery Saver Set
Head Lamp Custom Light Setting
Head Lamp Illumination Delay Set
Wiper Speed Setting
Security Alarm Set
Theft Alarm Trigger Erase

7. Enhanced interface for BMW and MINI (EI07)1996-2010
Our enhanced BMW interface supports thousands of sensors and bi-directional controls selected from 190+ controllers such as engine (DME), transmission (EGS), ABS, airbags, and other body and chassis systems. With our enhanced BMW, we support translating BMW FC codes into OBDII DTCs for all engine and transmission controllers. Also, supported is such status information as the fault frequency and fault conditions.

Advanced features besting even the factory solutions:
View more then 16 sensors at one time
Faster connections
More PIDs available on most controllers
Steering Lock Column Module fully integrated
Service Functions:
Display Service and Inspection Information
Display Coding Information
Reset Service Interval Distance and Time (for '00+ BMW-based models)
Reset DME and EGS Adoptions

12. Enhanced interface for Porsche (EI13) 1994-2010
Our enhanced Porsche interface supports live data, bi-directional actuations, system-level tests, and trouble code retrieval and clearing from 60+ systems. Coverage includes the popular 911 (1994-2009), Boxster (1997-2009), Cayman (2006-2009), Carrera GT (2005-2006), Cayenne (2003-2009). With our enhanced Porsche, we support live data and drive links from more than 50+ controllers. If live data isn't enough, we have component-level actuations so you can test a component on your own terms instead of recreating the conditions for actuation. Finally, with Vehicle Data support (i.e., Ignition Ranges counters) you can see the state of your vehicle prior to repair or purchase.

Advanced features besting even the factory solutions:
More intuitive and powerful user-interface
OBD-II functionality integrated with Porsche-specific functionality
VIN-based model decoding for rapid vehicle identification
Plug-n-Play hardware requiring no device drivers
Trouble code status byte decoding to assist in determining the nature of the fault
English translations of fault codes

15. Enhanced interface for Audi/VW (EI16) 1996-2010
Our enhanced Audi/VW interface supports hundreds of sensors selected from the engine, transmission, ABS, airbag, and dozens of other systems. To help facilitate ease-of-use for this interface, we've allowed users to select as many sensors as they want. We also do not require that certain sensor groups to be selected in specific orders. We've also extended our support by allowing module coverage to be externally added by way of the Audi Information File (AIF). These files can be generated during a network test or during a module sensor mapping test and help extend the over all coverage of the interface until such coverage can be built into the software. Many of the features that Audi/VW features offer are not consistent with other manufactures (i.e. Ford, GM) as they do not offer
component-level actuations and the sensors vary based on installed modules. Like most aftermarket Audi/VW tools, some of the sensor descriptions are missing, but data values can still be retrieved with basic descriptions. It is therefore strongly recommend to use a service manual alongside our tool while working on these vehicles.

Buyer: Submit a complaint(Mail to sales@cartool.co.uk ) and Return the items to Seller's assigned address by EMS or Post.

Return Ship cost:Seller

Any costs because of customer's wrong operation leads to return will be responsible by the buyers.

Resend ship cost:Seller

Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.)

Repair Charge:Seller

Replace Parts Charge:Seller

within 8-14 days after receiving package

Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing

Return Ship cost:Buyer

Resend ship cost:Seller

Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.)

Repair Charge:Seller

Replace Parts Charge: Seller

within 15 days to 1 year after receiving package

Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing

Return Ship cost:Buyer

Resend ship cost:Buyer

Seller: Repair it.

Repair Charge:Seller

Replace Parts Charge:Buyer

Lost in the delivery

30 days after shipping

Buyer: Submit proof to seller

New Product Cost:Seller

Seller: Contact carrier to ask for Claimant and arrange another shipment to buyer

Resend Ship Cost:Seller

Customs Problem

30 days after shipping

Buyer: Finish customs clearance when import

Customs duties or agent fees:Buyer

Seller: Try to help buyer to finish customs clearance but not responsible on this.

Delivery Problems:

broken /

incomplete /

wrong address

within 7 days after receiving package

Buyer: Report to Seller,and sumbit Complaint to Carrier (DHL,TNT,UPS,EMS,etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's perpmit,return the full package in good condition to assigned address by EMS or Post. Caution: The Carrier will not accept Complaint after 7 days.

Return Ship cost: Buyer

Resend ship cost: Buyer

Seller: ask for compensation as per the Complaint number from Carrier ,not responsible for any losses after 7 days.

Repair Charge: Seller

Replacement Charge: Buyer

Received wrong Items

within 3 days after receiving package

Buyer: Report to Seller,and return the full package in good condition to assigned address by EMS or Post in 3 days

Return Ship cost: Seller

Seller: Arrange shipment for the correct items

Resend ship cost: Seller

Man-made Damage: such as update machine online, dismantle the equipment, and so on

within 1 year

Buyer: Report to Seller,and return the items for repairing to assigned address by EMS or Post

Return Ship cost: Buyer

Resend ship cost: Buyer

Repair Charge: Buyer

Replacement Charge: Buyer

Note:

1. Warranty Policy only protects Main parts.Other parts are out of our warranty policy.

2. Before return,please confirm with us. we will give you a shipping address once confirmming the problem. Buyer will be responsible for any risks or costs without our permission.

3. Buyer needs return the items by cheaper EMS or Post, or we can't get them because of restrict Customs Policy.

4. The Warranty Policy fits for all products except some products which state the warranty specially in decription.

5. For each order, if the customer ask for refund, we will charge the order handle commission fee rate 8%-10%, which will be deducted from the order refund amount.

Warranty Item

Main Unit for Equipment

1 year warrnaty

Machine peripheral equipments and wires

No warranty

Car diagnostic laptop

3 months

Data Hard Disk

No warranty

Car software

No warranty

Consumables

No warranty

Shipping Warranty:

We usually ship goods By DHL, UPS, EMS, Singpost airmail, and HongKong Airmail.

Note: When customer receive the goods, please make sure to check the product is correct, there is no damage to the product before sign for the package.

If, after receipt completed, any feedback problems case for compensation, it will not be handled.

Product Warranty: 1 year

1. Damaged tool Service:
If the product you received has been damaged during the shipping, please report to local DHL office/Post office immediately and ask for damage proof, then contact our website customer service for exchange service.

2. Product Qualtiy problem for refund or exchange:
If the product has any problems, please contact our customer service online within 7 days and return the item to us within 30 days upon the arrival.If you not contact us within 7 days and not return to us within 30days,
it is considered as used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.

3. Return Service:
All returned items MUST BE in the original packaging and you need to provide us with the shipping tracking number, specific reason for the return, and also your order number.
If the item needs repair, refund or exchange, please use simple airmail to ship back to us.

In details:

1) When do we accept return?

First, the product have quality problem. It can not work once you receive it or it encounter crash in delivery causing you can not use it. This situation we will return full refund.

Second, in some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% handling fee.

Third, you order a wrong item and negotiate with our customer service to exchange for a right product; this exchange policy is also for you. But you need pay the shipping cost to us as well as return to you.

Fourth, if we miss-shipped the items, we will be responsible for an item exchange and any shipping fees.
If you choose this, you can also return the product and get a full refund plus the shipping and handling fee, but you must make sure to send it back through simple airmail.

2) When do we not accept return?

First, if the item is damaged by yourself, we can not provide exchange service for you. But you can return for repair.

Second, if the item has some using problem after 1 year, beyond the warranty time, we cannot provide return policy, what you can do is also return for repair.We also offer free fix to almost item we sold within one year,free repair.Man-made damage need pay.

We not offer warranty on
keys,cables,adapter,online sent software,please notice it.

About technical support online by teamviwer,we only offer free help to our customer ,who order within one year.

Over one year,all need pay depends on what problem it is.

4. One-year warranty.
If the item need repair, within one year, customers no need pay repair fee but need to pay both back and forth shipping cost. Over one year warranty, customer need to pay repair fee for repair.

2. Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software from this link: http://www.teamviewer.com/en/index.aspx?cdsplit=D,
install it on your computer, then give us ID and password for remote help.

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