TripAdvisor Traveler Rating:

1.05Cleanliness

5.05Location

1.05Rooms

3.05Service

3.05SleepQuality

3.05Value

2.05

“Mixed Review”

Jun 04, 2013Angela C, Deer Park

I have previously stayed at this hotel in the past. I was always very pleased with the customer service as well as the rooms. This time..not so much. There were dead bugs on the window seal, roaches in the bathroom, furniture was a little dusty, our air conditioner leaked water! I asked for towels at the front desk to replace the ones I used from the room to mop up the water and was told they didn't have anymore. On the flipside, a young girl named Mariah worked the front desk both Friday and Saturday morning. She wasn't there when I asked about towels. This young lady was extremely polite, friendly, helpful and very personable. She helped me with directions and suggestions of attractions in the area.