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I ordered a pair of boots that online said that they would arrive next week. I called today to see if they had a better estimate of time and if the order would be filled. So i decided to call customer service and spoke with Andrea who was great!! I hear that my package is in transit and will be here on Friday! Talk about excellent customer service and not having to wait til February. I will definitely order from them again and recommend this site for great prices, products and customer service!! Thank you so much, Working Persons!Roxanna W. from Schwenksville, Pennsylvania