Your partner and advocate, Kronos Customer Success connects you with the training and strategic resources you need to achieve your workforce goals.

Partners

Partners are key extensions of our team. Together, we innovate to meet customer needs and create new opportunities for shared success. We're excited to collaborate with partners whose strategy and goals complement ours and who are invested in delivering an exceptional customer experience.

Kronos FMSI Performance Analytics

Actionable intelligence to drive more informed workforce decisions.

Gain data-driven insights for more effective branch staffing.

As banks and credit unions transform their branches to meet evolving account holder needs, the ability to optimize service while controlling staffing costs is more critical than ever. Kronos FMSI Performance Analytics™ provides in-depth business intelligence to drive more effective branch staffing decisions for improved productivity and account holder service.

Make the right staffing decisions to optimize branch performance.

Track individual staff performance within the branch

Empower managers with detailed performance data for each branch employee. With insight into metrics like transactions per staff hour worked and labor costs per transaction, managers can measure employee productivity and identify opportunities for targeted coaching and training. They can even benchmark the productivity numbers for top-performing employees and implement an incentive pay plan that rewards top producers based on those numbers.

Visualize your branch data to guide decision making

An interactive dashboard gives branch managers and executives visibility into productivity, staffing effectiveness, and opportunities for improvement — with the ability to drill down to industry-standard KPIs to help keep your branches running efficiently and cost-effectively. You get a complete branch productivity snapshot that helps you continuously improve employee productivity, staffing practices, and operational procedures for optimal workforce utilization.

Determine how you stack up against other financial institutions

Get access to the monthly Kronos FMSI Comparative Data Report, which provides valuable data about the performance of other financial institutions across North America. See how your institution’s performance compares with that of your industry peers so you can set reasonable baselines and achievable goals for staff productivity and branch efficiency.