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Hi everyone, I haven’t been able to find much on what happens when they can’t find your entry into the US on file when applying for your Social Security Number (SSN), so hoping someone can help out!

I visited the Social Security office in Chicago two weeks after entering the US, and after getting married. When I went to the office, I brought my marriage certificate as well, and was looking to get a new SSN with my new name as well. They couldn’t find the entry into the US on file even thought I brought a copy of my electronic I-94, so they ended up giving me a reference number and saying it could take up to 4 weeks.

It has now been 5 weeks and I still haven’t received anything in the mail. I’ve called the Social security phone number a couple of times and after waiting an hour each time, they have told me they can’t look up the status of my social security number, as they don’t have access to that function.

Does anyone one know if there is a way to speed this up? Has anyone else been in a similar situation where it took forever to receive your SSN? I am planning on visiting the office again in person to see if they can give me an update, but not sure if they will have any information. I am waiting for my SSN to submit my AOS paperwork, and I want the number so I can fill in to all the documentation requiring it.

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