dotmailer

COMMUNITY FEEDBACK SCORE

RANKINGS & RATINGS

ABOUT DOTMAILER

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Positive Review

Reviewed on March 3, 2016

What was the best part about using dotmailer?

Dotmailer get all your staff in one tool to enhance team collaboration. with this tool you are able to share templates, review daily/weekly/monthly or annual team performance, develop contact list and is available in all platform. Dotmailer also allows you to store files and sort it in it's most organized way.

What would you change about your experience with dotmailer?

It is cumbersome to update the contact list. we have to input contacts one-by-one manually. it would be great is we can make mass update without the need to export and re-import. I also noticed that we can't expand the view when comparing past and future performance. other than that, everything is good with the tool.

Overall Feedback

Dotmailer is always available to cater to all types of businesses in all sizes. You can modify the tool to provide your need of personal assistants. All will be organized with your own and team's deliverable. I highly recommend this to every businessman when you want to organize your daily tasks and compress it so you will have the time for a more important goals.

Reviewed on February 29, 2016

What was the best part about using dotmailer?

Dotmailer provides various features in solving various needs of a business. Its drag and drop editor help in completing the work with the short span of time. it's a user-friendly application. Its analytic are more efficient so it provides amazing results and a report too. Even campaigns can be compared with other campaigns that gives a new idea in creating other campaigns.

What would you change about your experience with dotmailer?

It's expensive to use and fits only for medium and big firms. If you had any templates created to show your uniqueness than keep them as a copy on your local drive and update it within 4 to 6 months since the Dotmailer's platform gets updated once in every few months. I hope they'll reduce the price and make it user friendly platform.

Overall Feedback

Whether you have advanced knowledge in marketing or new to the marketing, dotmailer supports your needs and provides documentation to learn the process. Spending on its tools is worthy of the results your gonna see in your business. It has all the tools to start your marketing process. Its editor is simple to handle and has all the feature a techy guy needs.

Reviewed on December 21, 2015

What was the best part about using dotmailer?

DotMailer is a powerful email marketing platform solution. The best feature is the drag and drop campaign editor which is very easy to use to create complex email marketing campaigns. It's like a mind mapping software with email marketing functionality built in. There are a lot of good integrations available for DotMailer which makes this a highly flexible software for various purposes. There are too many to list but a few include Facebook, Wordpress, Drupal, LinkedIn, Gmail, Google Analytics, Magento, Insightly, Zoho and quite a few others. I like the extensibility available with this software platform.
You can create, send email and track them. The emails can be personalized which is an important feature. I like the ease of importing contacts which you can do in a number of different ways. Emails can be segmented to create targeted lists for specific marketing purposes. Everything is automated when sending emails. The drag and drop email campaign editor allows you to create complex email marketing funnels by using triggered actions which creates dynamic possibilities for your campaigns, by allowing the criteria selected by the subscriber determine which sequence of automated emails will follow up with them. This targeting can all be tracked and analyzed too, so you're constantly learning which marketing efforts to scale up and which to abandon. You can setup DotMailer to track ecommerce to including website and customer purchase behavior which is incredibly powerful functionality that can boost ROI.
The email editor is very easy to use. I was able to create and run a successful test campaign in under three minutes. The account and user dashboard are very well setup and I find everything to be very clean and straightforward to learn and use. There would be no significant issue when onboarding an entire team because the learning curve is minimized which is nice considering the complexity possible and functionality at hand.
I like that you can test email campaigns too, because you can use their spam checker to ensure inbox delivery before your official launch. The software is setup well to be responsive and adaptable on all mobile devices. The knowledge base available is very thorough and I appreciate the whitepapers especially but there's a forum community and webinar or seminar based events if that's your thing.

What would you change about your experience with dotmailer?

The pricing is not available on the website making it the only email marketing service I've tested recently which does not include this. I've read a minimum one year contract is required to use this software as a service. The free trial is a nice option to learn more before calling them for a pitch and a price quote. Though I've read it's pricing that may suit mid-size to large businesses best.
If you're a thriving small business or stable mid-size to large company with a list you could justify a greater cost to use this platform because the ROI could be potentially huge. I'll consider this once my company grows but for now I'm better for knowing how well it's developed and appreciate the trial.

Overall Feedback

I like that you can do so much from one central dashboard based around the core of online business; email marketing. The integrations possible with this platform would make it an appealing option for many businesses. The UI is super simple to learn and very intuitive even to setup quite complex marketing sequences with conditional logic integrated into them. You can utilize quite a lot of automation, send surveys, build landing pages with pre-made templates that load fast and look professional, schedule events as well as do transactional marketing meaning you can close deals and get paid via invoicing through this platform. My only reservation is the pricing and the contract you're locked into for at least a year.

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