** NOTE: Undergraduate students and community borrowers who have an outstanding library balance of more than $5.00 are not able to borrow from our collection. Graduate students, staff, and faculty who have an outstanding library balance of more than $25.00 are not able to borrow from our collection. Payment can be made in person or online.

Payment for fines and fees

Pay online: Check your library account for the amount due, then use a credit/debit card to pay fees online with our secure website. Select the correct fee payment type (Fine and Fee Payments for VCU Libraries materials or Interlibrary Loan payments) to ensure proper posting. Payments will be posted to your library account and Banner holds will be cleared within 1 business day.

Pay in person or by mail: Fees can be paid in person at Cabell Library or Tompkins-McCaw Library any time the libraries are open. We accept cash, checks, credit/debit and RamBucks. Payments are also accepted via mail (checks payable to VCU Libraries). If paying by mail, please address payments to Cabell Library; attn: Jeanne Scott; Box 842033; Richmond, VA 23284-2033.

Account questions

Something not quite right with your library account? You can request an investigation to dispute discrepancies in your library record and/or charges for overdue, lost or damaged material. This constitutes the first step in the appeal process.