Advanced Travel and Tourism

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These Student Books, Tutor's Resource File and photocopiable option unit packs provide thorough and up-to-date material for the AVCE Leisure and Recreation and Travel and Tourism awards.Assessing. the. quality. and. effectiveness. of. customer. service. action This unit
will give you the opportunity to work. Many travel and tourism organisations
continuously monitor the quality of the services they provide to their customers.

Title

:

Advanced Travel and Tourism

Author

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Janet Rodgers

Publisher

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Heinemann - 2001

ISBN-13

:

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