What does the warranty cover?

Warranty

We think we design the very best gaming gear that money can buy, and we use only top grade components to build them.

In the highly unlikely case you should receive a fault product, we follow local warranty law. Which means that we will, in EU, replace any faulty product free of charge during the 2 year guarantee period (1 year rest of the world)

What is covered:

Starts from the original purchase date and is not renewed if the product is replaced or sold.

Do not attempt to repair the product yourself. contact your retailer or Mionix support for a replacement product.

What is not covered:

Defects caused by manufacturing.

Defects caused by any kind of usage that is not attributed to the manufacturing process.

Use or positioning of the product that may facilitate wear and tear/damage causing malfunction or inability to use the product to its full capability.

Accidentally rage throwing the mouse into the wall after losing a game

Warranty Lengths

Product(s)

Country/Region

Warranty Period

Mice

EU

2 Years

Keyboards

EU

2 Years

Mice

Rest of the World

1 Year

Keyboards

Rest of the World

1 Year

If you are unsure or have any specific questions about the warranty of your product, please contact support