Media Guide (PDF)Designed for water and wastewater utilities as outreach guidance to implementing an infrastructure education program. While some may find this information familiar, we hope all will find it helpful in utilizing the grassroots education and communications resources the program has available.

Public Opinion Survey (MS Word) (PDF) and Survey Implementation Guide (PDF)This survey template is designed to determine, within specific communities, the value placed on water and wastewater infrastructure, awareness of the need for investment in this infrastructure, and willingness to pay for those services. The survey is designed so that it can be inexpensively implemented via phone, mail, or internet/e-mail.