The core of the application manages the discovery and reasoning engines. It consistently interacts with the security engine to ensure user authentication and request authorization so that each action taken by the application can only be triggered from the application itself or by a user through the application UI or command line. External communications between the user and the application can be configured to use HTTPS.

The encryption of communication between the discovery engine (appliance or Windows proxy) and the target depends on the discovery method used. For example, ssh is encrypted, but telnet and rlogin (which might both be disabled) are not. Discovery credentials can be configured to use a user supplied SSH key per credential. These keys and their associated passphrases are stored in the credential vault. It is recommended that SSH keys are always protected with a strong passphrase.

This topic contains the following sections:

Secure communications

Secure communications between elements of the system use CORBA over TLS (Transport Layer Security) with the following details:

Apache SSL key passphrases

BMC recommend that you do not passphrase the Apache SSL server key used by the appliance. Doing so requires entry of the passphrase at service start-up, which conflicts with the following operations:

Resetting configuration of a machine (invoked from the Cluster Management UI and when a machine leaves the cluster)

Configuring HTTPS (via the UI and possibly when sending configuration to cluster members). A specific issue is that once a passphrase is applied it is no longer possible to restart HTTPS via the UI, without first regenerating the server key.

Atrium SSO (via the UI and possibly when sending configuration to cluster members)

Backup/Restore (as SSL keys are restored)

End-user authentication

End-user application authentication is critical to the security of the entire solution. BMC Discovery supports a number of Web authentication plug-ins and various levels of authentication strength, requiring one of many authentication factors:

SSL Client Certificate Verification–Strong authentication using a public key infrastructure certificate. The client's SSL Certificate is verified by the Web server. The user name is extracted from the certificate and used for authorization via LDAP.

SSL Certificate Lookup–The user is authenticated by looking up custom parts of the client's SSL Certificate via LDAP. The certificate is not verified, but it must be valid.

LDAP Authentication–The user is authenticated against an LDAP server by entering a username and password.

Secure export to CMDB

The communication between BMC Discovery and BMC Atrium CMDB is based on the CMDB API. The encryption that comes with the AR Server is the Standard Encryption 512-bit public key/56-bit DES encryption on the wire. If a customer acquired the higher levels of Remedy Encryption (a separate product), then the customer could obtain either 1024-bit public key/128-bit RC4 or 128-bit AES encrpytion or 2048-bit public key/2048-bit RC4 or 256-bit AES encryption. Communication from BMC Discovery to the AR Server can be configured to use a single chosen port (ARTCPPORT).

Ports used for System Communication

The following ports are used by the BMC Discovery and you might need to open them on a firewall for correct operation. These will be required in addition to the ports directly used for Discovery communications.

Incoming Appliance User Interface ports

These ports need to be open to access the UI and CLI for both normal operation and administration of updates. BMC Discovery supports HTTPS over TLS v1.1 and v1.2.

The appliance accepts incoming client connections on the following ports:

Incoming / Outgoing Appliance Clustering ports

Clusters use TLS communication to communicate between members. All members of the cluster both create outgoing connections to these ports and accept incoming connections on them:

Port Number

Port assignment

Use

25030

TLS/CORBA

Cluster management

25031

TLS/CORBA

Data store

25032

TLS/CORBA

Reasoning

Outgoing Appliance Service ports

These ports will be used in general operation. If configured, email alerts will be sent under certain conditions and an SMTP relay needs to be accessible to do this. As part of discovery the current domain names of IPs will be looked up, so access to your DNS infrastructure is required for this to work. It is essential for correct operation of the system that accurate time is kept for timestamps and access to an NTP service might be required for this. If Active Directory (AD) or Lightweight Directory Access Protocol (LDAP) UI user authentication is required, then access to your AD or LDAP infrastructure is also required.

Port Number

Port assignment

Use

25

SMTP

Email Relay

53

DNS

Domain Name Lookup

123

NTP

Time Synchronization

389

LDAP

LDAP UI User Authentication

636

LDAPS

Secure LDAP UI User Authentication

Outgoing appliance backup ports (Windows server)

These ports are used for communication when you back up an appliance or cluster onto a Windows server.

Port Number

Port assignment

Use

135

DCE RPC Endpoint Manager. DCOM Service Control

Appliance backup to Windows server

139

Netbios Session Service

Appliance backup to Windows server

445

Microsoft Directory Services SMB

Appliance backup to Windows server

Outgoing Appliance CMDB Sync ports

The BMC Atrium CMDB is built on the AR System platform, which uses a portmapper approach to do RPC calls in much the same way that WMI access occurs. As such, unless action is taken the ports used are 111 to contact the portmapper and an ephemeral port is used for the duration of the connection. You are advised to avoid having a firewall between the appliance and the CMDB unless your CMDB is set to use a fixed port by setting the ARTCPPORT variable.

Port Number

Port assignment

Use

ARTCPPORT Value

AR System

CMDB Sync

Incoming Windows Proxy / Outgoing Appliance ports

The Windows proxies listen for incoming connections from appliances. Communication uses TLS 1.2 connections containing CORBA messages. You can configure the ports by using the Windows Proxy Manager. The default port numbers are:

Port Number

Port assignment

Use

4321

TLS/CORBA

Active Directory Proxy

4322

TLS/CORBA

Obsolete Workgroup Proxy

4323

TLS/CORBA

Credential Proxy

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