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ResDiary Results

Delivering the results to help your business succeed

What is ResDiary Results?

Initial assessment

Our team will work with you to understand your goals so we can:

Set up your system in the most optimal way for your business needs

Educate you on the functionality that will help you deliver your objectives

Share best practices that will help achieve results

Quarterly health checks

Receive a comprehensive assessment of system performance where we will check:

You are optimising the use of your diary.

You are utilising the right features and the system is set up to fit your business needs.

If we can provide any additional training and support to guide you.

Which of our many partnerships would be the most beneficial to you.

Which of our developing features would be best suited to your business.

Measurable results

Stop sinking time into practices that aren’t working. With extensive data analysis and reporting, we will help you optimise your operations through the use of ResDiary.

What we will help you achieve

We will help to improve on any number of metrics:

• Covers over a period of time• Increase in booking size• Improvement in operations• Extending customer reach through
the clever use of channel management• Improved customer loyalty

"Working with the ResDiary Customer Success team has helped
us identify key areas for improvement in the way our staff uses the
system on site and in our Head Office. Having a more holistic view
over our business has given us a chance to spot trends in our booking
and usage data and we have worked together to optimise our Customer
Booking Journey in order to increase and better manage demand."

- Scott Macintyre, Manorview Hotels

“Having a dedicated Customer Service Manager has allowed us to have a close
look at the way we use ResDiary site by site and as a business as a whole. We’ve
redesigned our customer journey, taken advantage of the Marketing tools and
increased customer engagement/exposure. It’s been brilliant to see an increase
not only in bookings, but also in staff confidence with ResDiary."

- Lucy Sutcliffe & Sophia Brown, MEATliquor

"Allowing us to gain a broad view over our business, the ResDiary
Customer Success team has helped us identify areas for improvement
and worked with us strategically to maximise the potential of Hand Picked
Hotels We feel we have increased control over our operations and have seen
decisions on a Central Support centre level funnel to sites quickly and effectively
to improve their day-to-day engagement with the system."