I just bought my Outlander a month ago. I was very pleased with the service I received at that time. I brought it back in to have a trailer hitch installed and once again, stellar service. This is a great place to buy a car!

Consumer Review

My First SUV

by Twins18 from Columbus Ohio

November 26, 2018

Smooth transition for the situation I was in! The car is in great condition and the family loves it! Definitely a keeper, would recommend most definitely!

Working with Ben and Randal was a great experience. Ben was able to accommodate my need to communicate via electronic means vs the traditional in person and phone calls. It was great that Ben responded to my online inquiry promptly and was able to set up an appointment so I could bring the truck to my husband to see what I was interested in purchasing. When considering getting a vehicle be sure to make Klein one of your first stops. I had test drove trucks at other dealerships, but the personal service and ability to meet my needs is the reason that I purchased at Klein.

Consumer Review

Super car

by EnkyJeff from FITCHBURG

January 13, 2019

Everything I wanted in one. Jeep Cherokee limited edition 2019........big screen towing group super full sunroof. Heated leather seats navigator....I love this car Atcthe time that everyone stay home from snow we had fun out .....

I was lucky to come across Jerry as my salesman. I just bought my second vehicle from him and it was a breeze. Jerry stays in touch to make sure I don't have any questions. The finance department was AMAZING as well. I appreciate Dennis Loper, for being patient. This dealership is hands down the BEST.

Consumer Review

Ok if you are renting.

by Doug from Crimora, Virginia

December 12, 2018

Def go w the V6! The 4 banger only will make you made you didn’t. This one did not have all the bells and whistles so the test drive did have me feeling rather lame.

Worked with Jake Gray, and he was very helpful. I am very pleased with my new Kia Sorento! I would definitely recommend Vision Kia East Rochester.

Consumer Review

Great purchase

by GDUB from Saint Clair Shores, Mi

December 15, 2018

We found exactly what we were looking for as this vehicle satisfies all my needs. Very comfortable and performance is good for the 4cyl. Very driver friendly. My family is tall, 6'4" and 6'6" and we both fit very comfortably in this vehicle with room to spare in the back seats.

I recently purchased an F-150 from Dee Motors. They were very easy to work with and personable. I’m very happy with my new pickup and impressed with how smooth the buying process went.

Consumer Review

Great driving car with lots of room for hauling

by jeepfan from Cathedral Cty

January 13, 2019

I wanted a car that I can use to haul things since I'm always buying at garage and estate sales. Also one that is very comfortable for carrying up to 4 passengers around town. This vehicle is perfect for both.

I can say without a doubt OBX Chevrolet is the absolute best car dealership in Eastern North Carolina and as far as I am concerned anywhere is the USA!
Marc Hellman and his team are just amazing. Our family has purchased 4 vehicles including my new Black Friday Deal, a new 2018 Silverado LT 2500 HD with the Z71 off road package.
Everything from the moment I walked in the door, selecting a vehicle, negotiating price and completing the deal is nothing short of a demonstration of customer excellence, dedication to providing the right vehicle at a very fair price and at the lowest possible interest rate possible.
I love my new truck and the team at OBX Chevrolet have become our extended family!
Thanks again to Marc, and the entire team for outstanding quality and your customer care!!!

Consumer Review

No issues

by Sarah76 from Chicago IL

January 8, 2019

I have owned this for almost three years and no issues whatsoever. Very reliable, good on has, and great bells and whistles inside. Love the navigation and big screen on the limited edition.

I called this dealership because there were several open recall items for my truck. From start to finish of the process Brian in the service dept. treated me with the utmost respect and was very helpful. The work was scheduled and completed promptly with no issues. I am very pleased to say that my truck is now back in the green for recalls and they also completed a full inspection free of charge under my basic warranty and I feel safe knowing my vehicle has been fully checked out by the great mechanics at Larry H. Miller! These guys are the best!

Consumer Review

Cherokee Trailhawk !

by Jeep Girl from Orange,Tx

January 3, 2019

Ive owned luxury vehicles, convertibles and muscle cars. This is by far my favorite vehicle ever! Ill never trade ir sell my 4x4. Its sporty, classy, comfortable and very economical! All the features I love .

Mazen was great! He was a huge help and made the car buying process easy! Would deffinily reccommend to anyone looking for a new car

Consumer Review

Easy to Drive

by Sgt. B. from Peoria, AZ

January 6, 2019

The V6 provides plenty of power still averaging 18mpg in the city. The auto idle shutdown takes a little getting used to at stoplights and I have had to watch my head getting in and out due to the angle on the A pillar, but drives great, real smooth and responsive.

Mazen helped us get a car at this dealership and it was a great process all the way through. We got the car and color we wanted with all the features and I can't wait to start driving it. Very nice staff!

Consumer Review

Best driving car that I have own

by Callykitten from Orrville, Ohio

December 28, 2018

The car is everything I need. Four wheel drive makes it very reliable in the winter. I have not had any problems with this car.

It was a pleasure purchasing another new vehicle from this dealer. Cameron Stevens was my salesman. He was very well informed and attentive to my needs. I will purchase my new cars at O'Brien Motors. They are extremely easy to deal with and customer satisfaction is Number 1 with them.

Consumer Review

Defective Transmission

by JoJo from Gig Harbor, WA

January 5, 2019

When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.

Went in to Infiniti of Warwick to check out the new QX50. Was very satisfied with the car & made a purchase with Steve Romjue. Highly recommend him - a smooth easy transaction. No pressure and works with you to make things happen. AAA+++

Consumer Review

Great Car

by kim613 from templeton,ma

November 19, 2018

This car has everything that I need from great gas mileage to four wheel drive. The 9 speed transmission makes it great for highway driving but it is easy to switch to 4 wheel drive when the roads are snowy

Dealer leadership stepped up to resolve an issues with service. Things do go wrong with cars, and not every situation is pleasant for customers or dealers. However, the true test of integrity for any dealership is what they do to fix the problem, and make it right for the customer. In my case the senior management rolled up their sleeves, took responsibility, and made things right. Sometimes, the most important things you can learn about the true quality of a dealership is when something doesn't go quite right. Very impressive group of people. Would highly recommend to anyone.

Consumer Review

What I was Looking for

by Bgh from Marion, va.

January 6, 2019

Very nice truck. What I was looking for at a price I could Afford. Very nice design and loaded with features that I wanted in my next vehicle.

I purchased a used 2014 Toyota Tundra from this dealership. Saleswoman Katy was helpful and friendly. All the staff at Sudbay made it an excellent buying experience.

Consumer Review

Most reliable SUV I've owned

by Happly retired from Little Falls

January 7, 2019

Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.

Went there for some help was told they would get back to me . All I wanted was a yes or no answer I got nothing. I feel at least they could do was give me the respect of a call.

Consumer Review

Bad transmission, problems with electronics

by Uzevla from San Jose, CA

November 24, 2018

Well, Jeep Cherokee has various transmission problems and that would be ok only if they ever were able the grow out of those problems.
First reviews in 2014 were talking about those problems. Four years later, problems are still there. My 2016 Jeep certainly caught those problems.
So, pay attention, Jeep is not only about getting less reliable car, which might be ok given its price, but it is about bad manfucturer, bad delarships, that just don't address your problems, properly and timely.
If you have V6, expect neverending Start/Stop electronics problems that again, last for years.
One or quite irrelevant problems, that best describe who Jeep is, was the door rubber that all peeled of within a month of ownership.
Guess they don't fix manufacturing defects as after all nobody is getting fired for that - government will bail them out eventually. Don't buy from people whose job doesn't depend on their products selling good.

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