Thanks fur the reminder. Many people furget and send emails to Maxine about glitches, problems with their account or password, or even simple things like not recieving codes through the post, and then get irritated or angry when she doesn't respond, or the problem doesn't get fixed. If you have a problem, it is more likely to be fixed quickly by emailing vwhelp@buildabear.com, or by asking the CyBearGuides here on the forum. Maxine Clark, however great a person she is, is also very busy, and does not have time to look through all of these emails saying 'Maxine, can you send me this code?' or 'Maxine, there's a glitch here,'. Think about all of the emails she recieves each day with ideas and requests for new stuff to be added to BABV. It is no use posting threads about how annoyed you are that Maxine hasn't sent you the code you asked for half an hour ago, especially since there are people specially employed by BABW and BABV to fix and resolve problems like these. Good job Rainribbon! (: