Q4 2017 QPP Targets

(1) Targets are subject to change prior to patching. Target versions for a
quarter change only if absolutely necessary.

(2)ServiceNow
will occasionally add an additional letter to some patch and hot fix names (for example,
Istanbul Patch 3a). Please consult the release notes for the list of fixes included in
each version.

Available versions

For publicly available hot fix release notes that are not yet listed below, refer to KB0598632.

(3)Available: If a version is labeled as "Available," any user can upgrade to that
version. "Available" versions will appear on the Instance Upgrade Management Dashboard. Upgrades
to these versions may require an entitlement.