We Guarantee

The Most Reliable and Flexible, Premium Business Email Hosting

Online success can depend on your ability to stay connected while you are on the go. Our Premium Business Email Hosting is an email solution designed for maximum availability. Premium Business Email Hosting is vital to your everyday business operations. Premium Business Email Hosting comes complete with a Webmail client that makes email accessible and user-friendly so you can pick up your email through your mobile device, webmail interface and email clients like Outlook, Thunderbird, Mac Mail.

Smart and Convenient

24x7 Support

Your technical issues/concerns are always solved instantly, with our 24×7 professional and friendly support team who is there for you all the time even on public holidays.

How our Webmail client help you everyday

Access your email from anywhere, at any time, using a standard Web browser

Access your email, calendars, contacts, tasks, and notes in the office, on the road, or at home with SmarterMail's leading webmail interface. The mail server's interface combines aesthetics with the full functionality of a desktop client, giving users the ability to communicate and collaborate around the clock from anywhere there is an Internet connection.

Compatible with Android, Blackberry, iPhone and more

Share calendars, tasks, contacts, notes and more

Sharing resources across a company, department, or among a group of users is simple with SmarerMail email collaboration server. Users can create, manage, and share collaboration items via webmail, third-party clients, or mobile devices.

Full contact management, including attachment, meeting and email history

Recording and finding information on a contact in your address book has never been easier. Users can track entire conversations with a contact or view a list of recent appointments and attachments related to each contact with a click of a button. Plus, users can download, save or send contacts in .CSV or vCard format.

With dozens of pre-defined reports, SmarterMail provides critical statistics that help system and domain administrators monitor their systems. The ability to drill down into new data levels for every domain or user on the system helps administrators identify trends, manage costs, and effectively allocate resources.

Multiple email accounts

Users can send and receive messages from any POP, IMAP and SMTP email accounts and configure different signatures to use with each account.

Auto-complete addressing

Follow-up flagging

Respond quicker with the ability to mark emails for follow-up, ensuring that important emails can be identified at a glance.

Comprehensive search

With the webmail search capabilities, users can find any message, appointment, attachment, contact, task or note with just one click.

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Frequently Asked Questions

Who should sign up for EBiz Platinum?

EBiz Platinum is specially designed for business users who deal with heavy usage of emails. It is a great choice if highly reliable email is a crucial need in your business daily operation and you can’t afford to get a dedicated server.

Why should I choose EBiz Platinum as I can get email service in normal shared hosting with cheaper rate?

Shared hosting is usually very affordable due to the number of websites sharing the resources on each server. This means that if a particular email users abuse the email service (for example, mass mailing or spamming), they will obviously draw more processing power and server memory. This can lead to your email being slow to access. Compare to normal shared hosting that contains up to hundreds of domains, EBiz Platinum hosts only maximum 40 domains per server. The fewer the domains, the better the performance.

If your online business is mission critical and you want to avoid suffering any downtime or slowness, your best option is your own dedicated server. We also offer a selection of affordable dedicated servers. Click here to take a look.

Can I increase/decrease the default 1GB mailbox quota?

Yes. You can adjust the mailbox quota through domain administrator account to your own will.

Can I reduce the default maximum number of email accounts or purchase additional email accounts in EBiz Platinum Plan?

No. The default maximum number of email accounts in each plan is fixed. If you need more email accounts, you have to sign up for a higher plan.

Can I customize the Email Space and Web Space in EBiz Platinum Plan?

No. The Email Space and Web Space in each plan are fixed.

Do I need to manage the email server?

No. Our professional support team will take care of the server.

Can I do mass mailing with my EBiz Platinum account?

Despite EBiz Platinum provides highly reliable email service, it is still shared by several domains. You are absolutely recommended not to perform activities that are likely to abuse the server resources and cause service interruption to other users, such as mass mailing and spamming.

What if I have a domain I'd like to transfer instead of getting a new domain for my EBiz Platinum Plan?

You may choose to transfer existing domain name purchased elsewhere to your EBiz Platinum website while purchasing EBiz Platinum through Exabytes online order wizard.

Where are EBiz Platinum’s servers hosted at?

Our servers are hosted in AIMS KL, Malaysia.

What is the cancellation and refund policy on EBiz Platinum?

We provide 100 Days Full Money Back Guarantee, with the exception of registered domain name.