There is a real need for a Manager with experience delivering on GCS engagements;

Substantial accounting, tax and regulatory changes, as well as improvements in technology are driving the global market for Global Compliance Services (“GCS”). PwC UK has secured over 10 new GCS contracts in FY 16/7; these contracts form the broad and deep base and relationships to identify and win additional transformation and advisory revenues.

GCS as a service is a ‘cornerstone’ of the tax practice and is a key and strategic channel through which to establish and build strong relationships with both senior tax and finance personnel. As such GCS is a key contributor to both tax and the IF100 group itself, the clients of which are a major part of the client base that is involved/interested in outsourcing on a global and multiple work stream basis i.e. Corporate Tax, Indirect Tax, Statutory accounts etc.

The Manager role would involve the following:
About the RoleTransition

a) Supporting the transition for large outsourcing contracts, currently managed out of the central GCS team, to include but not be limited to:

Preparing materials for and attending HQ kick off meetings with the client to agree scope, assumptions, roles and responsibilities.

Liaising with PwC risk and client risk/legal teams to agree the Global Multi Firm Agreement and reviewing local Statements of Work prepared by the SDC

Working with key stakeholders at the client to develop communication plans.

Preparing materials for and attending weekly transition status calls with the client.

Liaising with PwC overseas to oversee local on-boarding.

Overseeing the set up by the SDC of our IGCS technology.

Reviewing the operational protocols prepared by the SDC.

Monitoring the transition budget.

b) Working with the central GCS team to support relationship teams to deliver a successful transition on outsourcing contracts managed outside of the central team.

Providing best practice materials, process and support.

Compliance relationship management

a) Supporting the Compliance Relationship Manager (CRM) on those large outsourcing contracts currently managed out of the central GCS team.

Liaising with the SDC and PwC overseas teams to understand the compliance status, risks and opportunities.

Preparing materials for and attending the monthly status calls with the client

Preparing materials for and attending the quarterly updates with the client.

Fielding ad hoc queries from the client.

Working with the CRM to identify trends, risks, areas for process improvement and opportunities to introduce other TRS SMEs or service lines.

Overseeing the preparation of monthly fee summaries for the client

b) Working with the GCS central team to provide support and best practice to relationship teams performing the Compliance Relationship Manager role on GCS contracts

Providing best practice materials, process and support.

Sales and BD

Liaising with the GCS Centre of Excellence (CoE) and Service Delivery Centre (SDC) to collect local country pricing from overseas teams.

Reviewing and challenging overseas pricing assumptions.

Preparing central transition and CRM budgets and CPY calculations to support Stop/Go process and investment decisions.

Strong project management skills. In particular the ability to manage several different work-steams at once.

Ability to work with a global mind-set, understanding the cultural differences of working with overseas teams.

Location
London

Tax

We help organisations and the people who run them answer the big business questions. How should we raise finance? Where should we be based? How should we reward our people? With some 3,300 experts whose expertise covers every conceivable area of taxation, we’re one of the UK’s leading tax practices.

The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Diversity

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.