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Dashboard Question

03-30-2009, 08:30 AM

This morning I went to register my new Ridgid wet/dry vac. I typed in the model number where it asked me too but I kept getting a message saying that the product was not found. Are the wet/dry vacs not eligible for inclusion into the Dashboard? I know that they aren't covered under the LLSA but I don't understand why it doesn't recognize WD1956 as a product. Josh or ProBrand, any idea why I can't register this vac?

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~~Don't worry about old age; it doesn't last that long.

A response from Josh or ProBrand as to why you can't seem to register a Ridgid Vac into your Dashboard would be nice. Just for snits and giggles, I tried entering another different model number vac but that one too was not recognized by the Dashboard.

I'm curious, has anyone here been able to successfully register a vac into your Dashboard.

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~~Don't worry about old age; it doesn't last that long.

Comment

I've got two 12-gal vacs and two "Stinger" vacs and none of them could be registered... even a couple of years ago. I called Ridgid Customer Support to see why and was told that they weren't covered by the LLSA, but did have thier own "Ridgid" lifetime warranty against "defects in materials and workmanship".

I basically reasoned that the LLSA and the so-called "Dashboard" (dumb name I think) were supported by TTI, while the Vacs are an Emerson Electric/Ridgid product. But that's just my thoughts on the subject... who really knows what the real reason is?

Comment

All, sorry for the inconvenience. CW was correct to a degree. The "dashboard" primarily exists for LSA eligible products though, as mentioned, other products do show up. There is a project to streamline the registration process across all categories. To answer current queries, both the WTS2000 and wet/dry vacs will not show up as of now. Again, apologies for any confusion.