How to make Change Management work in the real world

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The biggest contribution of Change Management makes is that it allows service providers to cope with a high volume of changes without impacting service quality. This requires a thorough understanding of risk during and after a change.

There has been a lot written on this subject, and it may seem easy to apply. Yet problems can arise when it comes to practical application.

In this webinar, Peter Hubbard provides an objective and practical introduction to Change Management. He wants to help you transform the theoretical knowledge you have already acquired into practical cases that work in the real world.

Peter Hubbard is a principal ITSM consultant for Pink Elephant with more than 17 years of experience in ITSM. He has been involved in assisting organizations from national government to small scale businesses understand their IT service management needs.

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