Biggest or Best?

To the small customer, his producer is among the best.

If you are the biggest concrete producer, are you the best? This could be debated on many fronts. If you are the biggest, then you probably have the largest amount of resources from which to draw. If you are the best, how did you get there? Was it because you had the largest amount of resources, or is it simply because you are willing to go the extra mile to make sure the customer is getting what he paid for.