Frequently Asked Questions

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Appointments

Appointments are scheduled Mon-Thurs 9am to 3pm

There is a 2 business day prior cancellation policy for new patient appointments. This allows us to fill our schedule with other patients desiring appointments.

Because the appointment slots are lengthy we require a credit card to schedule a new patient appointment. In the event that an appointment is not cancelled according to our policy you will be charged for the appointment.

Fees for Evaluations

New patient appointments at the office are expected to last 1 hour. The initial consultation fee is $300.00.

Initial Functional Medicine Evaluation is tailored to your needs and may include:

Digestion and Intestinal Health

Functional Nutrition

Food Sensitivities

Detoxification support

To make the most of your appointment please review our program prior to your appointment so that we can focus on your evaluation.

Please make sure to have your forms filled out in advance and make a list of questions that you would like to ask. The more organized you are, the more efficient we can be.

Follow-up Appointment fees are charged at $300.00 per hour. A typical follow-up appointment is scheduled 6-8 weeks after the initial evaluation.

Evaluations may include:

Re-check of foundational program

Review and explanation of lab results

Food sensitivities

Allergies – environmental

Emotional Balancing

Meridian Balancing – “AcuBalance™”

Detoxification

Hormone Balancing

Headaches / Migraine Evaluation

Sleep Problems

And more

Supplements

The cost of supplements is not included in the consultation fee. The products identified for your treatment are available at Crossing Back to Health so that you can start your program right away.

To order supplements please visit our online store at xb2h.com and create your account. Orders may also be phoned in at (636 778-9158) or faxed to (636 778-9162). We ship the same day that we receive your order prior to noon during our regular business hours.

Laboratory Evaluations

Lab costs will depend on what labs are ordered by the doctor. The price of labs depends on your insurance carrier and is not included in the consultation fee.

Payment Options

Insurance – We are a cash based practice. We do not accept insurance and we have opted out of Medicare and Medicaid. Reimbursement from your Health Insurance company is based on your specific plan and varies by carrier. As such, we provide no guarantees that our services will be accepted for reimbursement from your insurer. We do not submit insurance claims however we will provide you with the diagnostic and visit codes in the form of a super bill which you can submit with your claim to your insurance carrier. We cannot assure you that your insurance company will reimburse you for the services and we are not staffed to assist you with your claim resolution. We cannot assure you that your insurance company will reimburse you for the services. We cannot assist you with your claim resolution.

Billing – Payment is expected at the time of service. We will not bill for our services.

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