Recent guest reviews

I have been here on numerous occasions and have always enjoyed my stay. Great location, facilities, complimentary breakfast, airport shuttle and staff. Wish my stats were just a little longer , but I look forward to my next visit

I am visiting on buisness this week and next week.
I called today eight times when the spanish vrecording said for english press nine I did and it still spoke spanish,
Call again seven more times each time someone answered and I spoke english they hung up
I think I will call my buisness associate and have them cancell my three day stay and go else where
From Canada this is a surprise to be treated so poorly, friends and assciates said stay away from third world countries , I am disappointed

Comfortable stay. Clean rooms, nice big beds. Staff were all very friendly and helpful. Reception staff speak good English. I had a problem with my TV one night and they were very quick to respond and fix it. Breakfast is nice and food is hot, great selection just a little unorganised. Staff found it hard to keep up with clean plates, crockery etc, could have been because it was a public holiday, hotel was busy. Shame the pool was freezing, would have been nice if it was heated. Small but sufficient Gym. Good location, easily accessible. Would stay again and recommend.

The arrival process was well managed. Comfortable rooms and kept clean. Good service and courteous staff. Complimentary breakfast was very good. The complimentary wireless was good for business work. Good value for money.

It was a great experience overall. The cleanliness of the rooms, service provided, comfort, etc. But it was necessary for me to remind the frontdesk regarding the invoices that were pending to send me. You take too much time!

Decent Hotel. The services provided by the staff was good. Decent breakfast with good options to eat. But not many options close by to eat (restaurants etc) or roam around. Was recommended by the people not to roam around outside late at night, so have to be careful in that aspect

The staff was rude, unfriendly, they rush you, looked bothered when I asked a question and the hotel is in a bad location. It's far from all the local attractions and the traffic is super noisy. Not happy.

I've never worried about security aspects in a hotel. Im not the kind of person that pays attention to that.
But when may cell phone was stolen inside hampton inn lobby, the only think I could imagine it was seeing th security cameras images. Guess what, there was no cameras near enough to the place where i was sit to identify who stole my cellphone.
So I got frustraded because security system in here did not work
Besides that, for a person that tries to achieve better behavior in topics concerning sutainability and nature resouces, i got unconfortable of having to wait more than five minutes with water flowing from the shower to be hot. So the heat system is not effcient.

Hampton Inn in Queretaro, Mexico. Had a good experience. Quiet, near my place of business, helpful & very responsive staff. Very good Internet & Wifi connection. Simple design, spacious room if you are travelling alone. The only thing I would recommend for this hotel to change is the quality of breakfast offered every morning, needs more variety.

Hampton inn is a decent brand that offers good overall service. The hotel is located 5 minutes away from Tec de Monterrey University.
PROs
- clean, functional rooms
- great location
- Friendly staff
- small store with snacks
CONs
- THe pool is not heated, come on! that is a must for this kind of hotel
- no restaurant service, only a limited breakfast in the morning and drinks at night
- lacking in many ammenities
I wished i could give it one more star but the lack of a restaurant and the freezing cold pool are detrimental.

Blvd Bernardo Quintana 4100-1 ColQueretaroQRO

Hotel highlights

Free continental breakfast

Free WiFi and wired Internet in rooms and public areas

Free parking

Bar/lounge

Hampton by Hilton Queretaro, MX places you within 2 miles (3 km) of Plaza del Parque Shopping Mall and Plaza Boulevares Shopping Mall. This hotel has 178 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. Located centrally in Queretaro, it's also near Santa Rosa de Viterbo Temple and Cerro de Las Campanas National Park.

Dining

Free continental breakfast is included with your stay. Unwind with a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free manager's reception.

Property features

Guests of Hampton by Hilton Queretaro, MX have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include 2 meeting rooms, conference space, and a 24-hour business center.

Offsite Activities

Ecotours

Hiking trails

Golf lessons

Location Highlights

In the city center

Hotel Policies

Arrivals + Departures

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers free self parking, along with extended parking.

Check-in starts at 3 PM and ends at noon

Check-out: 1 PM

Minimum check-in age: 18

Kids + Beds

Up to 2 kids 12 years old and younger stay free when using existing bedding

Rollaway/extra beds are available for MXN 220.00 per night

Free cribs/infant beds are available

Pets

This property doesn't allow pets

Things To Know

Details about charges, deposits, or other important information:
Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.

A cash deposit for incidental charges and a government-issued photo ID are required at check-in.

Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

The minimum check-in age for Spring Break is 18 years old.

The following credit cards are accepted: American Express, MasterCard, and Visa.

Registered guests are the only ones allowed in guestrooms.

This property's smoking room types are located on the 8th floor. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests should be aware that this property's outdoor pool is maintained at low temperatures. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Rollaway bed fee: MXN 220.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

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