Dear visitor, welcome to krpano.com Forum.
If this is your first visit here, please read the Help. It explains in detail how this page works.
To use all features of this page, you should consider registering.
Please use the registration form, to register here or read more information about the registration process.
If you are already registered, please login here.

ERROR: iPhone / iPad Version not available!

I've made a few panos and tours with the new 1.0.8.14 version, and everything seems to work much better on iPhones and iPads now. However, I came across this error message that says "ERROR: iPhone / iPad Version not available!" a lot of times on virtual tours and panos with more complex stuff like text boxes. I have not yet found a way to get rid of these errors, the simpler panos without hotspots just work, even with plugin images and other stuff, but the virtual tour panos just don't seem to work anymore on iDevices. Is there a general solution for this problem, like a fixed thing that causes this error, or is the matter more complicated? Maybe someone here on the forum with lots of experience with iPad support can help me out here. Any help on this matter is greatly appreciated!

EDIT: I just went all the way and took a "working" iPad pano and then, step by step, copied over all the code from the XML of the non-working pano, and then it suddenly worked. I really don't know what I did wrong now, but at least I seem to have found a way to fix these problems.

EDIT EDIT: No, it doesn't work. It worked offline with the iPad simulator tool provided with the krpano package, but it does not work online on our server with a real iPad/iPhone or the simulator... Stumped again.

This post has been edited 2 times, last edit by "Usabell" (Dec 2nd 2011, 5:22am)

This one works offline in the simulator, though. It doesn't work online with the simulator or real iPhone. I know that some effects and stuff don't work on iOS, but it shouldn't just give that error and at least try its best, like offline on the simulator.
I'd be really thankful for any clues on what might cause this.