In his book, 21 Irrefutable Laws of Leadership, John C Maxwell speaks of a time when he was teaching of a 360-degree leader, which means, a leader exerts his influence not just down on those he leads but also up with his boss and across with his colleagues. During a...

I think it’s fair to say that we all wish for customer loyalty. You know, that kind of loyalty that no matter what, we know that the customer will choose us over any other of our competitors. We try to create this loyalty by giving our customers good deals or even...

The 2nd of November 2019 was a very special day for us South Africans. Our national rugby team, “The Springboks” won the rugby world cup that was hosted in Japan, defeating England 32-12 in the final match. For those of you who know South Africa will know just how...

In Simon Sinek’s best selling book, Start with why he shares the following story about Steve Wozniak and Steve Jobs, the co-founders of Apple: “The personal computer revolution was beginning to brew when Wozniak built the Apple I. Just starting to gain attention, the...