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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

I'm usually very critical when it comes to hospitality. But this hotel simply gave me no chance. Very attentive and courteous staff, great breakfast and clean facilities. The best part is that the management priorities guest conveniences over their hotel policy which is refreshing in...More

Thank Bader A

Response from Max C, Manager at Hilton SalalahResponded 25 July 2016

Dear Bader A,
Thank you very much for choosing to stay at Hilton Salalah Resort and for taking the time to write to us. I would like to start my reply with an appreciation note for all the great feedback based on your recent experience...More

Poor quality of service, hotel accommodation not as per thes tandard for 4 stars hotel, price too high for that quality, hotel do not deserve even 2 stars, it was a disappointing experience. we had to pay an extra charge for additional person they told...More

Review collected in partnership with Hilton Hotels & Resorts

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank Mohamed A

Response from Max C, Manager at Hilton SalalahResponded 25 July 2016

Dear Mohamed A,
I would like to start my reply with an appreciation note for the constructive review, although I have to admit I was surprised from it.
In fact, our pricing and policies are quite in line with similar other properties here in Salalah...More

We prefer to stay at the Hilton every time we travel to Salalah as it is a quiet and pleasant place to relax and enjoy a quiet holiday. The hotel is set in the outskirts away from the hustle of the town. The staff here...More

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1 Thank RemyaV

Response from Max C, Manager at Hilton SalalahResponded 25 July 2016

Dear RemyaV,
Thank you very much for choosing to stay at Hilton Salalah Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standard. We are very thankful...More

Even though the Khareef (raining season) had just started, the climate was still good enough to experience the surrounding sights and was a welcome break from the heat of the rest of the Middle East. The overall experience was one of no stress, just relaxation....More

Review collected in partnership with Hilton Hotels & Resorts

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank leonr442

Response from Max C, Manager at Hilton SalalahResponded 25 July 2016

Dear leonr442,
Many thanks for your extremely positive rating and for giving us the chance to know about your experience. I was delighted to read about your satisfaction with our team and related level of service. We are looking forward to welcoming you back to...More

My 4 night stay was very comfortable and relaxing. Hotel staff are friendly and helpful. The interior and outdoor area is clean and neat. Easy access to the beach and ideal location for exploring the surrounding area of Salalah.More

Thank thegsense

Response from Max C, Manager at Hilton SalalahResponded 25 July 2016

Dear thegsense,
Many thanks for your very positive feedback and for giving us the chance to know about your experience. Pleased to learn about your satisfaction with our staff, location and overall property conditions. We are looking forward to welcoming you back to our resort,...More

Dear marc0002017,
greeting & many thanks for your interest in Hilton Salalah, during New Year we offer a full Gala dinner buffet within our Garden area, international with live cooking stations and live entertainment & DJ... More

Dear marc0002017,
greeting & many thanks for your interest in Hilton Salalah, during New Year we offer a full Gala dinner buffet within our Garden area, international with live cooking stations and live entertainment & DJ party. This is at 70 OMR plus taxes per person.
M. Corradi
Operations Manager

Dear Prashant P,
greetings and thank you for you interest in Hilton Salalah.
Full board includes buffet for breakfast ,lunch & dinner ,drinks are charged extra. We do have several vegetarian options on our menu or... More

Dear Prashant P,
greetings and thank you for you interest in Hilton Salalah.
Full board includes buffet for breakfast ,lunch & dinner ,drinks are charged extra. We do have several vegetarian options on our menu or alternatively our chef can happily prepare most of the requests.
Sincerely,
M.Corradi/Operations Mgr.