You can verify your eligibility by providing your family name and booking reference at the Upgrade Bid Welcome page. Alternatively, we will send an email to eligible passengers who have subscribed to our newsletter and invite them to make an offer 7 days prior to departure of the first sector of the booking.

Upgrade Bid upgrades can only be applied once to the next higher class. Upgrades to Business Class are only available for Premium Economy Class passengers. However, for aircraft or routes without Premium Economy Class, you would be invited to upgrade from Economy Class to Business Class. No further upgrade by cash or miles will be honoured after an Upgrade Bid upgrade has been offered.