Heathrow Express rolls out mobile ticketing

The Heathrow Express train service has launched a mobile ticketing system using the first implementation of Atos Origin's AVANTIXMetro platform.

Passengers on the Heathrow Express between Paddington and Heathrow Airport can now have their tickets sent directly to a mobile phone or PDA, so they do not have to queue to collect tickets at the station before they travel.

The system allows passengers to book online through the Heathrow Express website. When making a booking, customers can opt to receive either a bar-coded e-ticket that is registered to their mobile phone, or a self-print version of the ticket.

Both types of ticket are then scanned and validated on-board the train. Paper tickets can still be purchased on the train.

The ticket reader used by train staff is built on the Casio IT-3000 platform, which is equipped with a printer and support for Bluetooth, infra red, GPRS and WLAN communications.

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