Q4. Why can't I use the scorecard feature on the Auto Play unit after I upgraded my membership to Birdie?

First, please make sure that you have connected your Auto Play to your computer using the Auto Play software to unlock the scorecard feature. Please note that the Auto Play software is not compatible with Windows 64 bit operating system to unlock the scorecard feature. Please try with a 32 bit computer to unlock the scorecard feature on the unit.

To find out if your computer is running a 32-bit or 64-bit version of Windows in Windows 7 or Windows Vista, do the following:
1. Open System by clicking the Start button, right-clicking "Computer", and then clicking "Properties".
2. Under System, you can view the system type.

If your computer is running Windows XP, do the following:
1. Click Start
2. Right-click "My Computer", and then click "Properties"
If you don't see "x64 Edition" listed, then you're running the 32-bit version of Windows XP
If "x64 Edition" is listed under System, you're running the 64-bit version of Windows XP

Q5. What can I do when I get the error message "Your search did not match any course"?

When you search for a course on the Sonocaddie login page, you can simply enter country /state/ leave the city clear then enter the first four or five letters of the course you are looking for then select the GO button.We do not use the City feature. If you still cannot find the course, please email to mappingV300@sonocaddie.com for further assistance.