I am sitting the Orlando Airport waiting to board a flight to head back to Denver after presenting a session to a group of Wealth Advisors on behalf of Investment Management Consultants Association (IMCA). I was talking about how treating the client ethically,...

I have the distinct pleasure of working with the Sales and Management Team at Montage Investments for two days February 12th and 13th. During my two days with Montage Investment I will be delivering and discussing concepts around: CLOUT – The ability to...

I have updated my website to include a brief video montage of me presenting Concepts around effective communications and the emotions related to the words we use. It is based on the book “The Language of Trust” by Michael Maslanski et.al. and was part of a...

I had the opportunity to hear Mark Sanborn last evening at a dinner event for Johns Manville. (I am facilitating a team building exercise for them this evening.) Mark touched on so many ideas relating to building a successful organization, team, and customer...

This afternoon (4:00 P.M. EST) I am participating in a webinar sponsored by Peak Capital Management. I believe it will be very helpful for those advisors who have clients with fixed income positions, concerned about the inevitable change in interest rates coming down...

Welcome to the Heffington Consulting Blog! This blog is a place for sharing ideas on how you can more effectively communicate with clients and colleagues. Please stay tuned for our first substantive posts, which we will begin publishing in July 2013.