BOX OFFICE / AGENCY DETAILS & LOCATIONS

Go in to the WIN Sports & Entertainment Centres (WSEC) Ticketmaster Box Office or any other Ticketmaster outlet. Trading hours of the WSEC's Ticketmaster Box Office are Monday to Friday 9.00am to 5.00pm.

Locations

On event days, the Ticketmaster Box Office will also operate inside the WIN Entertainment Centres main doors an hour before the event commences.

Click here for a list of outlet locations in Sydney. Please note that pre-purchased tickets can be collected from outlets for most events. Please check each event for any special conditions.

GENERAL TICKETING

Ticket Purchase Warning

Tickets may not, without the prior written consent of Ticketmaster and the seller, be resold or offered for resale at a premium (including via on-line auction sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the bearer of the ticket may be refused admission.

WARNING - Unauthorised Operators

Patrons purchasing tickets to shows at the WIN Sports & Entertainment Centres are warned not to buy tickets from unauthorised operators. Of late, we have been made aware that people are paying excessively inflated prices for tickets to our events through unauthorised outlets. Please refrain from purchasing through such organisations, as neither the WSEC, the Promoters nor Ticketmaster are able to assist you or make good any promises that have been made to you by such organisations.

Should you choose to purchase tickets through another website or other avenues, other than Ticketmaster, we may be unable to assist you in accessing the event or retrieving your money. The only way you can be assured of paying the correct prices and actually receiving valid tickets, is by purchasing via the venue's official ticketing agent, Ticketmaster.

Scalping Warning

The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties.

Will I be charged a booking fee?

Most ticket prices include booking fees however there are times when the booking fee is added to the face value of the ticket price. Transaction fees may also apply for internet and phone bookings.

Will my tickets be posted to me?

Tickets purchased through Ticketmaster over the phone or online can be posted to patrons who nominate for this to occur. This option is given at the end of the sale and there is a small postage fee associated with it.

Alternatively, patrons can opt to collect their tickets from the venue's Ticketmaster Box Office at anytime before the event or when you arrive at the venue on the event day. The Ticketmaster Box Office, located on Harbour Street, Wollongong, at WIN Stadium's Gate A is open from Monday to Friday, between 9.00am to 5.00pm daily.

The cardholder must be present and produce their credit card, photo ID, the Ticketmaster receipt number and sign for the tickets before they can be released.

ACCESSIBLE TICKETING ENQUIRIES

Do we have seats and parking for people with a disability?

Accessible seating is available on request from the WSEC Ticketmaster Box Office along with limited accessible parking for patrons with a disability who arrive by car. Please discuss your needs with our staff before booking your ticket. Patrons who have trouble climbing stairs, who are elderly, or have an aversion to height should be aware that the concourse seating requires the climbing of stairs.

Relocation on the day may not be possible so please be careful when requesting seating and please ask the venues Ticketmaster Box Office staff for seating which will suit your needs.

For more information on accessible facilities, including assistive listening devices or the booking of wheelchair seating spaces and companion seats - please call our Ticketmaster Box Office between Monday to Friday 9.00am to 5.00pm on phone number 02 4220 2884.