Welcome. The Sanford Valvoline Instant Oil Change is located approximately 1.5 miles east of Highway 417 near the intersection of SR 17-92 and 25th St. (46A) across from Walgreens.
Shane Brown, Manager

Includes up to 5 quarts of Synthetic Blend, Full Synthetic or Diesel oil (diesel quarts may vary; see store for details), filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.

Includes up to 5 quarts of Conventional oil, filter (prem. extra), lube and maintenance check.
Plus Tax. Not valid with any other same-service offers/discounts, including fleets. Good at participating locations.

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TAKING CARE OF YOUR CAR IS EASIER THAN EVER

myCARFAX and Valvoline Instant Oil Change have partnered to make taking care of your car a little easier. Interested in seeing your vehicle’s service history? Just enter your car’s VIN or license plate info to see your free service history report online. myCARFAX offers you all of these benefits:

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Address of your nearest Valvoline Instant Oil Change

RECOMMENDED SERVICES

FULL-SERVICE OIL CHANGE

TRANSMISSION SERVICE

FULL-SERVICE OIL CHANGE

Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

The cost for accidents resulting from unperformed vehicle maintenance tops $2 billion a year, according to a 2004 study by Car Care Council. Here are three good reasons to choose Valvoline for your car maintenance needs:

Our skilled technicians are rigorously trained in an ASE-certified training program

For most of our services, you won’t even have to leave your car

On average, you’ll save up to 20%–50% on non-oil change services over the dealer1

FULL-SERVICE OIL CHANGE

TRANSMISSION SERVICE

RADIATOR SERVICE

FULL-SERVICE OIL CHANGE

Get a drive thru oil change with free, detailed maintenance check in about 15 minutes.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

Help improve your ability to see others and their ability to see you. Make certain your headlights and taillights are in working order. Get your bulbs replaced in the same amount of time it takes to get an oil change.

DID YOU KNOW?

Routine maintenance can help keep you safely on the road and improve the fuel efficiency and performance of your vehicle. Stop in today for a free, maintenance check of fluids, air filter, bulbs, tires and wipers when you purchase an oil change.

CUSTOMER REVIEWS

They were busy and short handed at the start of the day(Saturday). They worked professionally and efficiently.

They were busy and short handed at the start of the day(Saturday). They worked professionally and efficiently.

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5

Mary Beth

They are always very helpful and explain what needs to be done to keep my car running well.My time there is short and I am alway ...

They are always very helpful and explain what needs to be done to keep my car running well.My time there is short and I am always satisfied with the service.

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5

Paul J

The service tech was very courteous. He advised me of things that needed replacement, let me know what PSI he was going to fill ...

The service tech was very courteous. He advised me of things that needed replacement, let me know what PSI he was going to fill my tires to, explained what fluids were topped off and let me know why my charges were what they were.

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5

Shay Hampton

My experience was awesome the manager Shane Brown was very respectful and and awesome with communication. We need more people li ...

My experience was awesome the manager Shane Brown was very respectful and and awesome with communication. We need more people like mr Shane to do services

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4

Gary

I was satisfied enough to return.

I was satisfied enough to return.

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5

briann

the service technicians were courteous and knowledgeable.

the service technicians were courteous and knowledgeable.

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5

Greg S

The service was better than i have had before in the past all where very good at what they did.

The service was better than i have had before in the past all where very good at what they did.

The air filter was shown to me, not just told it was not good, they gave me a good deal to needed services, felt taken care of.

The air filter was shown to me, not just told it was not good, they gave me a good deal to needed services, felt taken care of.

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2

Kc

I was told that my battery was good but 3 days later it was completely dead and I had to buy a new one, how can that be? Surely ...

I was told that my battery was good but 3 days later it was completely dead and I had to buy a new one, how can that be? Surely the test should have shown that it wasn't 100%?

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5

FTW

Amanda and jake and were awesome

Amanda and jake and were awesome

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5

Dareese

Great service

Great service

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5

GEOTOM1011

THE SERVICE WAS QUICK WITHOUT ANY PROBLEMS. I HAD QUESTIONS NOT RELATED TO AN OIL CHANGE THAT THE SHOP MANAGER ANSWERED TO MY SA ...

THE SERVICE WAS QUICK WITHOUT ANY PROBLEMS. I HAD QUESTIONS NOT RELATED TO AN OIL CHANGE THAT THE SHOP MANAGER ANSWERED TO MY SATISFACTION. THE QUESTIONS RELATED TO ADDITIONAL SERVICES OFFERED AT THIS LOCATION.

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4

David

Needed a brake bleed after self brake job. Didn't need fluid chance, already in the lines. Tech said there was only a slight b ...

Needed a brake bleed after self brake job. Didn't need fluid chance, already in the lines. Tech said there was only a slight bubble in one front caliper. Was still charged full price, 69.95 for a full brake flush. Asked supervisor for a discount since I was a regular customer, received 10% off, approx $6.

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5

Karen M

Very quick not much of a wait

Very quick not much of a wait

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2

Jess K

Was never given price before service rendered.

Was never given price before service rendered.

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5

Tracy C

I was at the full service side for a brake check. The service tech showed me all of the rotors and pads and did not even ask fo ...

I was at the full service side for a brake check. The service tech showed me all of the rotors and pads and did not even ask for me to consider the back pads as they were not sufficiently worn. She then showed me the front rotors and pads and suggested that I change the front pads, but wouldn't need to touch or turn the rotors. This was my intention on coming into the service center, but I had expected some rotor damage due to the grinding sound, with no previous squealing from a warning tab. However, she never tried to up sale me, but did tell me what preventive maintenance services they could offer when I needed them. Then she had my car ready earlier than promised. She should be commended for her knowledge, good faith assessments, and excellent customer service.

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2

Holmes

Workers claimed they checked all other fluids but I visibly saw they didn’t. They wrote on the paper they filled the washer flui ...

Workers claimed they checked all other fluids but I visibly saw they didn’t. They wrote on the paper they filled the washer fluid but they didn’t. They didn’t even check the lights like they usually do. They just marked off everything like they checked it out. All they did was oil change.

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4

Jennifer.C

Waiting time, but it wasn't really their fault Had to wait for parts

Waiting time, but it wasn't really their fault Had to wait for parts

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5

Mary M

The staff was very courteous. Excellent job all around. Than you.

The staff was very courteous. Excellent job all around. Than you.

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5

Pixie

Wonderful customer service. Explained everything.

Wonderful customer service. Explained everything.

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4

Hopspusher

I wanted to rotate my tires. Unfortunately i have locking lugs and could not find my key. I did not rotate my tires. I would h ...

I wanted to rotate my tires. Unfortunately i have locking lugs and could not find my key. I did not rotate my tires. I would have thought that a vehicle as popular as a Toyota highlander, a shop would have had a lug key.

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4

R. J. R.

Upon arriving at the service bays, no one advised us which bay was the next bay which would be available. Each attendant made ey ...

Upon arriving at the service bays, no one advised us which bay was the next bay which would be available. Each attendant made eye contact with me several times. A simple gesture as to where to position my vehicle is all that was needed. This type of courtesy does not cost a penny but does wonders for a business.

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4

Clopez54976

I was told there were some complimentary top ups on fluids that could not be completed because they were out of stock and waitin ...

I was told there were some complimentary top ups on fluids that could not be completed because they were out of stock and waiting to be delivered later that day. I understood and was not upset by it and was grateful to the staff for being available so early in the morning to help me complete my service requirements before heading into work.

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5

Ann P.

The customer service reps were awesome. I didn't take their names but the female with glasses and red hair and the African Amer ...

The customer service reps were awesome. I didn't take their names but the female with glasses and red hair and the African American male were very attentive to my vehicle and explained what services I needed and why. They should be commended on their customer service skills.

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5

SharE

It was quick and I used a coupon you sent me

It was quick and I used a coupon you sent me

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4

ljf

I am difficult to please

I am difficult to please

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5

Jose B

Quick services

Quick services

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4

Gary P

A couple of workers texting while working on my vehicle.

A couple of workers texting while working on my vehicle.

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5

Sam L

Amanda showed me to check stuff in my car I did not even know existed. Great JOb

Amanda showed me to check stuff in my car I did not even know existed. Great JOb

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5

Anonymous

Excellent service

Excellent service

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5

Edwarda

With my oil change I also needed tail light and the right side tag light replaced. I was very pleased and will be back.

With my oil change I also needed tail light and the right side tag light replaced. I was very pleased and will be back.

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4

mike B

not sure of the way of operation ,how it works , but the system was simple and easy , took no time in getting done and that was ...

not sure of the way of operation ,how it works , but the system was simple and easy , took no time in getting done and that was a big plus

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5

Linda

Jake was very helpful and so was the girl who worked there Sorry I don’t remember her name You should have name tags👍

Jake was very helpful and so was the girl who worked there Sorry I don’t remember her name You should have name tags👍

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5

Felicia B.

The associates were very welcoming and informative. Based on information, friendliness and the prices I will be back. I have n ...

The associates were very welcoming and informative. Based on information, friendliness and the prices I will be back. I have never meet a more car caring tech than Shane!

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4

Anonymous

It was fine

It was fine

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4

Ella

There wasn't anything outstanding about this visit.

There wasn't anything outstanding about this visit.

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5

Francis

They knew what they was doing and they was quick

They knew what they was doing and they was quick

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5

Boomin

Best service every time I come . It’s been months since I visited , they still remembered me . Always with a warm welcome :)

Best service every time I come . It’s been months since I visited , they still remembered me . Always with a warm welcome :)

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5

Oliverschoolofexcellence.com

Specifically because of this girl named Ariana. She had a smile the entire time, was knowledge about cars and made the whole exp ...

Specifically because of this girl named Ariana. She had a smile the entire time, was knowledge about cars and made the whole experience about the best I've ever had at one of these places. I told her... "I don't think I've ever talked to anyone at one of these places as much as I've had with you). That young girl is definitely going places in life!

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4

Leo

Prices are way too high.

Prices are way too high.

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5

Anonymous

Love the service

Love the service

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5

Lisajp

This was my first time visiting an instant oil change service provider and was skeptical at first. The staff was courteous and ...

This was my first time visiting an instant oil change service provider and was skeptical at first. The staff was courteous and quite knowledgeable. Amanda was extremely helpful and was able to answer all my questions. Because of today’s visit I already referred a friend who will be in within a couple days for her oil change.

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5

Branda B

I went to Valvoline on Sunday and they were awesome! Amanda is a great boss and Angel worked fast, friendly on my car. Those two ...

I went to Valvoline on Sunday and they were awesome! Amanda is a great boss and Angel worked fast, friendly on my car. Those two people need a raise and promotions. Not only did they do a GREAT job but they told me about some things that I needed for my car. Thank you guys for the amazing service!

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5

OilchangeCharlie

Welcomed almost immediately. Warm and friendly staff who were polite. Greeted and assisted by Amanda who was excellent. Very pol ...

Welcomed almost immediately. Warm and friendly staff who were polite. Greeted and assisted by Amanda who was excellent. Very polite. Very helpful and knowledgable.

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5

Mo

Good customer service, answered questions i had about the type of oil used, efficient and timely, no pressure to purchase anythi ...

Good customer service, answered questions i had about the type of oil used, efficient and timely, no pressure to purchase anything I didnt need

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4

Brown247

The rep didn’t reset my oil mileage on my car and also I wasn’t offered a air filter change which I could have us so. Other tha ...

The rep didn’t reset my oil mileage on my car and also I wasn’t offered a air filter change which I could have us so. Other than that everything was fine

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5

Anonymous

I received great customer and friendly service, which I truly appreciated.

I received great customer and friendly service, which I truly appreciated.

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5

Angel

Professional, efficient, and thorough with no pressure sales.

Professional, efficient, and thorough with no pressure sales.

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5

Linda C

I utilize this facility for all my oil changes. Depending on the time of day, I can pull right in and be serviced.

I utilize this facility for all my oil changes. Depending on the time of day, I can pull right in and be serviced.

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5

Trellis S

Great experience overall

Great experience overall

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5

Aj

Well the staff was great on hands with everything wonderful staff

Well the staff was great on hands with everything wonderful staff

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5

Anonymous

They got the job done efficiently & in no time

They got the job done efficiently & in no time

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5

Paul OH

Fast service. No appointment, no waiting, no problems.

Fast service. No appointment, no waiting, no problems.

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4

dad10107

It seem like the guy that was taking care of me was new and not his fault but his trainer a female seemed snippy with him and my ...

It seem like the guy that was taking care of me was new and not his fault but his trainer a female seemed snippy with him and myself.

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4

BonnieO

If I wasn't paying attention I would have been overcharged for the service. First was quoted $55. I said "for conventional oil c ...

If I wasn't paying attention I would have been overcharged for the service. First was quoted $55. I said "for conventional oil change? With a coupon? He then quoted correct amount. He may have just been busy.

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5

David W.

Fast, courteous and professional.

Fast, courteous and professional.

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4

BAlicea

Lack of friendliness. Staff didn’t appear to be happy. short in their words and communicating

Lack of friendliness. Staff didn’t appear to be happy. short in their words and communicating

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5

Superwoman92

Very pleased with the gentleman that helped me. He helped me understand many things I had questions about with a friendly gestur ...

Very pleased with the gentleman that helped me. He helped me understand many things I had questions about with a friendly gesture and a great work attitude!

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5

Anonymous

Always a courteous and friendly staff....I have been coming to this location for a very long time. Great service!

Always a courteous and friendly staff....I have been coming to this location for a very long time. Great service!

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5

RobH

The service staff was very friendly.

The service staff was very friendly.

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5

LINDA

It was a very pleasant experience. Everyone was polite, professional and helpful!!

It was a very pleasant experience. Everyone was polite, professional and helpful!!

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5

rodney

i have been using this store for about 2 yearsservice has always been excellent

i have been using this store for about 2 yearsservice has always been excellent

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5

Joe P of Geneva Fl

No wait and prompt service and friendly people to deal with.

No wait and prompt service and friendly people to deal with.

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5

Ces

Alway professiol when I visit, be just an oil change or have work done on my vehicle.akways friendly..Shane is a great business ...

Alway professiol when I visit, be just an oil change or have work done on my vehicle.akways friendly..Shane is a great business man

I bring both of my vehicles to this location for all servicing needs as well as all mechanical issues. The staff is always so h ...

I bring both of my vehicles to this location for all servicing needs as well as all mechanical issues. The staff is always so helpful and friendly. There are a few that really go above and beyond to make sure that I am treated well, explain everything so that I understand and do their best to make each visit a pleasure. TJ and Terrence both are excellent representatives for your company. Great service team and I hope they get recognized for their excellent customer service skills!

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5

Mary Beth

I have used them for years and will be using them in the future.

I have used them for years and will be using them in the future.

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5

Slappy

This is a global brand. I expect the company to stand behind their brand if anything were to go wrong. The techs always seem to ...

This is a global brand. I expect the company to stand behind their brand if anything were to go wrong. The techs always seem to take their business seriously too. Courteous but serious, and I appreciate that.

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5

Michael T

They did a good job as far as I can tell (couldn't see the person under the car to know).

They did a good job as far as I can tell (couldn't see the person under the car to know).

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5

JAZZ EDMEE

FAST, EASY AND RELIABLE. LIKE THE SERVICE AND PROFESSIONALISM. HIGHLY RECOMMENDED.

FAST, EASY AND RELIABLE. LIKE THE SERVICE AND PROFESSIONALISM. HIGHLY RECOMMENDED.

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5

Jenn r

They were quick and professional

They were quick and professional

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5

Penelope321976

Quick and friendly service. Not pushy with up sale. Nice crew

Quick and friendly service. Not pushy with up sale. Nice crew

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5

tigger

The staff was amazing, so friendly and nice. Amanda was amazing and is great at customer service, she really goes above and beyo ...

The staff was amazing, so friendly and nice. Amanda was amazing and is great at customer service, she really goes above and beyond for the customer !!

It wasn't that I wasn't highly satisfied. I have always has a great experience when coming to this location in Sanford. This pas ...

It wasn't that I wasn't highly satisfied. I have always has a great experience when coming to this location in Sanford. This past visit they informed me that the belt was showing through on my passenger tire. I got it placed immediately. They also changed an air filter I didn't know I had on the inside of the care. They always explain and point out things I may need, even if it isn't provided.

We feel that it took longer than usual, however when we arrived, each bay was busy!

We feel that it took longer than usual, however when we arrived, each bay was busy!

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5

SB

Great customer service!

Great customer service!

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5

Anonymous

Great service and friendly service.

Great service and friendly service.

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5

Joseph Cam

Eli was very honest and very detailed when he answered my questions. I also enjoyed that he and his team provided quality feedba ...

Eli was very honest and very detailed when he answered my questions. I also enjoyed that he and his team provided quality feedback in plain english.

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5

Krimson Rayne

I've had to wait hrs at other places for an oil change even with an appointment but here they really mean express and I don't mi ...

I've had to wait hrs at other places for an oil change even with an appointment but here they really mean express and I don't mind paying a bit extra for better time management

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5

RickRick

I had a negative experience with another oil change company and decided to give Valvoline a chance to change oil. Although I tho ...

I had a negative experience with another oil change company and decided to give Valvoline a chance to change oil. Although I thought price was a bit high, I went ahead anyway and was very pleased. The service manager (red shirt?) was on point. Thanks again!

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5

LissaF

The customer service was excellent. Everyone was friendly & did not pressure me into getting other things while my oil was getti ...

The customer service was excellent. Everyone was friendly & did not pressure me into getting other things while my oil was getting changed. I highly recommend this location. :)

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5

SHEILA

The service is great, quick, and i love i don't need to get out of my vechile.

The service is great, quick, and i love i don't need to get out of my vechile.

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4

Anonymous

More waiting time.

More waiting time.

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5

Margaret S

The oil change was quick and the service was friendly.

The oil change was quick and the service was friendly.

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5

Brooklyn babe

Was very satisfied with everything.

Was very satisfied with everything.

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5

fsag209

Fast service and a great team

Fast service and a great team

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5

Rafael P.

The lady in charge was very knowledgeable. Explain all the procedures performed. She is very good employee

The lady in charge was very knowledgeable. Explain all the procedures performed. She is very good employee

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5

Rebecca C.

Eli, the mechanic, was very patient with me as I took my time to make up my mind what services to have done. He had explained al ...

Eli, the mechanic, was very patient with me as I took my time to make up my mind what services to have done. He had explained all the options clearly and honestly.

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5

Tonia

Because your service was quick fast and friendly and most of all the price was right Thanks again for all you do

Because your service was quick fast and friendly and most of all the price was right Thanks again for all you do

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5

Greg Duke

It was easy in Easy out no waiting

It was easy in Easy out no waiting

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5

LG

I ask how much was the oil change and it was a agent that told me it was 31.00 dollars.when a agent Amanda good customer service ...

I ask how much was the oil change and it was a agent that told me it was 31.00 dollars.when a agent Amanda good customer service was checking my information told me that was not the price.i told her i have a coupon of $ 10.00 she told me is no problem. I was very satifield with her. But the agent i was asking question he treat me like crab.This is my second time using valvoline. I dont remember his name but I never forget his face.Thank you

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5

TR

I was unsure about returning to a Valvoline location after my previous experience, but I came to this store to try again, I was ...

I was unsure about returning to a Valvoline location after my previous experience, but I came to this store to try again, I was immediately approached by Steven asking how they could help me. He was very polite and enthusiastic. I would highly recommend this location to others. Steven and his team we’re outstanding.

The attendant clarified all the information, offered suggestions, and maintained a courteous and pleasant attitude the entire ti ...

The attendant clarified all the information, offered suggestions, and maintained a courteous and pleasant attitude the entire time.

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5

Scott W

The staff did their jobs and communicated effectively. Not only with themselves but also me. Quick and to the point.

The staff did their jobs and communicated effectively. Not only with themselves but also me. Quick and to the point.

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5

Kane

The service man was very helpful...and even reminded me that Valvoline runs holiday specials, recommending I check my email. As ...

The service man was very helpful...and even reminded me that Valvoline runs holiday specials, recommending I check my email. As I did so, I found available savings. Thank you and I shall return.

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5

Don B

The staff was courteous, in & out in less then 15 min, didn't overly push additional service, At first i'm thinking $55 was ...

The staff was courteous, in & out in less then 15 min, didn't overly push additional service, At first i'm thinking $55 was kinda high, but thinking about it more, 7 qts oil, filter, top off fluids, check tires & lights, $55 is a fair price

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5

Amber R.

Great service very professional and friendly staff.

Great service very professional and friendly staff.

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5

Leeann B.

The employees there were awesome. As a female I have anxiety about going to get my car serviced, but here I feel completely comf ...

The employees there were awesome. As a female I have anxiety about going to get my car serviced, but here I feel completely comfortable. They ask if you want extra products/services in a respectful way and do not pressure you to make extra purchases. I can not say enough about the employees and I wish I remembered their names because they gave great customer service!

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5

Mike B.

Good service as usual. good communication and timelyness.

Good service as usual. good communication and timelyness.

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4

Anonymous

Nothing specific, I just di not feel that this was a heighly satisfied visit, that's all.

Nothing specific, I just di not feel that this was a heighly satisfied visit, that's all.

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5

Zach S

Our technician was very knowledgeable as well as being highly entertaining. It made the experience enjoyable for something so m ...

Our technician was very knowledgeable as well as being highly entertaining. It made the experience enjoyable for something so mundane.

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5

Ray L

Service was exelent, I wish I can remember the mechanic name but he did an outstanding job. explaining every detail and recommen ...

Service was exelent, I wish I can remember the mechanic name but he did an outstanding job. explaining every detail and recommendations. I will definitely come back .

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5

bill A

Always fast and done right

Always fast and done right

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5

Ginger B.

T.J. was very friendly! I love the convenience and speed of the service. I'm a repeat customer and will continue to visit for al ...

T.J. was very friendly! I love the convenience and speed of the service. I'm a repeat customer and will continue to visit for all my car needs.

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5

Kevin

Aj and the other guy who gave me a tire rotation and serviced my vehicle (I forgot his name) were excellent. Super friendly staf ...

Aj and the other guy who gave me a tire rotation and serviced my vehicle (I forgot his name) were excellent. Super friendly staff makes it more likely that I will return.

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4

Anhtonynunez

Prices, I could get same service plus tire rotation and car wash at the dealership and for less, sorry, however, your service wa ...

Prices, I could get same service plus tire rotation and car wash at the dealership and for less, sorry, however, your service was very quick

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5

Vic O

friendlyno pressurevaluefast service

friendlyno pressurevaluefast service

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5

Candice F

Very friendly people. Definitely a repeat customer.

Very friendly people. Definitely a repeat customer.

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4

Leesa W

I thought $80. For an oil change w/ $15. Off coupon still seemed very high. Had I not had coupon it would have been $100.!!!

I thought $80. For an oil change w/ $15. Off coupon still seemed very high. Had I not had coupon it would have been $100.!!!

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5

Angel

The prices of oil itself I think is high, but the staff and overall service from the Sanford, FL location was the best!

The prices of oil itself I think is high, but the staff and overall service from the Sanford, FL location was the best!

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5

Tesa

The attendant answered all my questions and he was helpful

The attendant answered all my questions and he was helpful

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5

SanfordT

Friendly, efficient, and professional

Friendly, efficient, and professional

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5

Eli

Nice people. Seemed to know what they were doing.

Nice people. Seemed to know what they were doing.

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5

Susan B

I am traveling and my low engine oil light went on. The young man I talked to was very helpful and didn't try to frighten me int ...

I am traveling and my low engine oil light went on. The young man I talked to was very helpful and didn't try to frighten me into spending more money. He said my oil looked new and clean and added two quarts, and also some cars just eat oil. I was expecting to be scared into something expensive but I was not. Very nice kid. The reason is it not likely I will return to that location is that I live in Connecticut and this Valvoline is in Florida.

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5

Rose

Staff was very friendly and FAST. I was in and out in under half an hour.

Staff was very friendly and FAST. I was in and out in under half an hour.

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4

vic

we had brakes done and sway bar end links done but the sway bar end links were not printed out on invoice as they said they didn ...

we had brakes done and sway bar end links done but the sway bar end links were not printed out on invoice as they said they didnt have a way to do that, so we asked them to write on the invoice that it was done. Everything else was great.

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5

Ben

Knowledgable employee and quick service is a big deal to me.

Knowledgable employee and quick service is a big deal to me.

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5

Stephen J.

I found your people to be courteous, polite, and friendly. They do not – they did not pressure me to buy other things; to spend ...

I found your people to be courteous, polite, and friendly. They do not – they did not pressure me to buy other things; to spend more money. They seemed like a happy cheerful lot. I have had my oil changed at this specific location for the past several years. It seems they do an excellent job. They are close to where I live and it is convenient for me to have more oil changed here.

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5

MW

Great experience

Great experience

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5

BecKam68

As usual I was in and out in a timely manor. I also like the fact that no matter what automobile I come in with. The staff knows ...

As usual I was in and out in a timely manor. I also like the fact that no matter what automobile I come in with. The staff knows how to reset the warning light.

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4

Jf

Maintenance light was not reset. Wait time after entering service bay seemed long.

Maintenance light was not reset. Wait time after entering service bay seemed long.

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5

Angela Colson

The service was quick and effective.

The service was quick and effective.

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5

Elizabeth H.

Terrence was very kind and helpful!

Terrence was very kind and helpful!

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4

AG

It maybe personal issues or maybe pay rates and over worked. I am not sure, what I do know is that sometimes I greet them and th ...

It maybe personal issues or maybe pay rates and over worked. I am not sure, what I do know is that sometimes I greet them and they seem happy and other times some look pre-occupied. All and all around 75 % of the staff are great; though they may slip a comment, I am a people person, very talkative. I guess some feel easily dispensable. as if they have no real job security. They do work hard, from what I see.

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5

Frank F

Excellent Fast Service, And Staff. Was Going To Firestone. This Is My Place now,For Al Oil Changes, And Tire Rotations.

Excellent Fast Service, And Staff. Was Going To Firestone. This Is My Place now,For Al Oil Changes, And Tire Rotations.

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5

ClassyCece

Everyone was equally pleasant, and very helpful

Everyone was equally pleasant, and very helpful

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3

3known

had a problem afterwards, they changed a hose out and didn't tighten the ca=lamp and my car over heated....so back again

had a problem afterwards, they changed a hose out and didn't tighten the ca=lamp and my car over heated....so back again

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5

Jason

Great service

Great service

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5

AJ

Very professional and quick

Very professional and quick

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5

Lori H

Always a friendly staff and never have any problems.

Always a friendly staff and never have any problems.

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5

David F

The staff took good care of me and did a great job on my car . Thank You

The staff took good care of me and did a great job on my car . Thank You

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5

Sharone

It was quick. Staff knew their business and were professional and didn't waste time

It was quick. Staff knew their business and were professional and didn't waste time

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5

Angel Rosario

I could not find where to check the transmission ,but they were highly knowledgeable,I replaced the transmission fluid and chang ...

I could not find where to check the transmission ,but they were highly knowledgeable,I replaced the transmission fluid and changed 2 bad lights bulb,I noticed how difficult it was to pour in the transmission fluid,But the did faster than I thought with an excellence service,I always go to that site to change my oil,Now I recommend it to friends and family

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5

C coleman

Always great customer service

Always great customer service

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5

MichaelT

They were fast and extremely friendly and professional... I usually wait at least 2 hours at the dealership..

They were fast and extremely friendly and professional... I usually wait at least 2 hours at the dealership..

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5

DeLaura B

The staff was friendly and very knowledgeable about my car and made me feel welcomed.

The staff was friendly and very knowledgeable about my car and made me feel welcomed.

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4

Laura M

they checked everything and communicated with me through every step they took. very educated and very polite. I hade no problems ...

they checked everything and communicated with me through every step they took. very educated and very polite. I hade no problems at all and I would really recommend Valvoline to everyone I come across.

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5

F Young

My mechanic was courteous and I enjoy conversation while waiting for the completion of my oil change.

My mechanic was courteous and I enjoy conversation while waiting for the completion of my oil change.

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5

S paige

Friendly people fast and polite

Friendly people fast and polite

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5

Annette M

Great staff very informative and courteous.Its a different crew and they are professional abd helpful.

Great staff very informative and courteous.Its a different crew and they are professional abd helpful.

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4

Chicago Sanford

The price was high

The price was high

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3

M chalstrom

Just had to wait a long time

Just had to wait a long time

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5

Chef Wlb

The technician was Curtis not pressuring and friendly well informed

The technician was Curtis not pressuring and friendly well informed

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4

AF

My experience here is typically way better than my last visit

My experience here is typically way better than my last visit

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5

Andrea G

They check basically everything, you can sit in the car while they work on it. And he gave me a coupon.

They check basically everything, you can sit in the car while they work on it. And he gave me a coupon.

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5

HAM

Speed & friendlyness of staff

Speed & friendlyness of staff

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5

RobertL

Excellent techs they actually worked together as a team as you pulled in to get everything accomplished quickly. Seemed to enj ...

Excellent techs they actually worked together as a team as you pulled in to get everything accomplished quickly. Seemed to enjoy working together. Nice to see.

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5

Dan L

Fast and efficient

Fast and efficient

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5

Anonymous

I was treated very good, my car was well taken care of.

I was treated very good, my car was well taken care of.

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5

rn20879

I go on my lunch hour, they get me in and out quickly, there is some up selling not a lot and they accept my refusals with a smi ...

I go on my lunch hour, they get me in and out quickly, there is some up selling not a lot and they accept my refusals with a smile.

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5

LJF

Performed work as advertised

Performed work as advertised

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5

Tia c

The guys Steve and henchie came out to see what was wrong with my car. They jump start my car and was very professional and nic ...

The guys Steve and henchie came out to see what was wrong with my car. They jump start my car and was very professional and nice

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5

Delvon J

The service technician was very nice and efficient!

The service technician was very nice and efficient!

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5

Anonymous

I go there every 3 months. I like how you have women. Very good

I go there every 3 months. I like how you have women. Very good

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5

Juan O.

Quick as always.

Quick as always.

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5

Donna B

Only my second time there. It was quick and easy, didn't have to wait 2 hours for an oil change, will be going back

Only my second time there. It was quick and easy, didn't have to wait 2 hours for an oil change, will be going back

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5

JH

Friendly customer service.

Friendly customer service.

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5

Julie a

The staff was very nice they even offered to change my break light for me ! Very personable crew !

The staff was very nice they even offered to change my break light for me ! Very personable crew !

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5

Richardr

I had a sensational absolutely wonderful positive experience I came in for my car to be serviced in my life to be changed they w ...

I had a sensational absolutely wonderful positive experience I came in for my car to be serviced in my life to be changed they were promised they were extremely courteous they knew just how to get to the bottom of the barrel with my car they were wonderful the manager all the way down I wanted to just take a moment and I usually don’t leave too many reviews but I wanted to say something really positive this is a wonderful little company at the side of the corner but I highly recommend anybody in this area years there faster excellent and the prices are pretty good I was very pleased again I give them an A+ all the way five stars my name is Richard

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5

Jan

I am extremely confident in the knowledge and ability of the crew at this location as I have been bringing my vehicles here for ...

I am extremely confident in the knowledge and ability of the crew at this location as I have been bringing my vehicles here for years. James Johnson is consistently helpful and courteous, his friendly and outgoing manner is a delight. Thank you!

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5

ALLISON B.

The service is always excellent and I didn’t have to waste my valuable time.

The service is always excellent and I didn’t have to waste my valuable time.

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5

GJ

TJ service tech was very helpful.

TJ service tech was very helpful.

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4

WilliamD

I know it was Thanksgiving but it took o er a week wile i was using a rental car.

I know it was Thanksgiving but it took o er a week wile i was using a rental car.

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5

Helen 2399

once again they treated me with speed, kindness, and great knowledge

once again they treated me with speed, kindness, and great knowledge

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5

MB

Had a 15$ coupon! Thank you!

Had a 15$ coupon! Thank you!

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5

Mrs. B

Very happy with the professional polite customer service.

Very happy with the professional polite customer service.

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5

Rebecca C.

The personnel were very attentive, courteous, and professional. The mechanic was honest in saying my brake pads were fine but wo ...

The personnel were very attentive, courteous, and professional. The mechanic was honest in saying my brake pads were fine but would need replacing in the near future. I went ahead with the job because I wanted to get them done before they were overdue, I and might not realize it. I like how the mechanic shows me the oil level on the stick when done. I like the fast service, don't even have to get out of my car for the oil change. I like how they honor my coupons!

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5

Linda C

The young man that waited on me was very friendly, very knowledgeable about my car, and was very thorough in checking everything ...

The young man that waited on me was very friendly, very knowledgeable about my car, and was very thorough in checking everything properly.

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5

Anonymous

Fast and courteous service.

Fast and courteous service.

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5

Tammy S

The TEAM that worked on my vehicle, Emanuel, Michael, Steven, and Carl, were very professional! They explained everything with n ...

The TEAM that worked on my vehicle, Emanuel, Michael, Steven, and Carl, were very professional! They explained everything with no pressure, (so I felt comfortable choosing the extra items I wanted), and completed the work fast! I'm highly satisfied and will be recommending this particular location to everyone!

Very friendly and honest customer service, recommend to all family and friends

Very friendly and honest customer service, recommend to all family and friends

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5

JJD

The workers are extremely courteous, taking the time to explain each step/service they are performing.

The workers are extremely courteous, taking the time to explain each step/service they are performing.

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5

Betty L

Very satisfied

Very satisfied

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5

Shara P.

The gentleman was very polite and knowledgeable, he didn't put any pressure on me to purchase anything and had me in and out... ...

The gentleman was very polite and knowledgeable, he didn't put any pressure on me to purchase anything and had me in and out... Really nice guy... And the fact that A female was on staff was really awesome too!

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5

Jay

Derek was great today. He took the time to listen to my issue with my belt and then after diagnosing it he brought me out to sh ...

Derek was great today. He took the time to listen to my issue with my belt and then after diagnosing it he brought me out to show me the issue. He also found another item that needed service and he walked me through what needed to be done and showed it to me in the engine. After he gave me the quote, which was high due to parts cost, we discussed options. He listened to what I said and went forth with the option I chose even though it was not the highest priced option.

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5

Lena K.

I have been going to this specific Valvoline for over a year. The service is always professional and friendly. Everything is exp ...

I have been going to this specific Valvoline for over a year. The service is always professional and friendly. Everything is explained step by step. I’m not talked at, at Valvline I’m talk to. I’d recommend this place to any and everyone.

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5

Chris

The employee who assisted me was almost apologetic that he had to ask me about recommended additional services, but I understood ...

The employee who assisted me was almost apologetic that he had to ask me about recommended additional services, but I understood what he was doing. Everything was fine, and I received the service I came for.

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4

Keith V

I think that you are a little high on your prices

I think that you are a little high on your prices

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5

Mike M

Quick, curious, and professional service.

Quick, curious, and professional service.

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3

Bella L

There are 3 bays and were 3 cars being worked on at the same time. They were running back and forth, some not knowing about what ...

There are 3 bays and were 3 cars being worked on at the same time. They were running back and forth, some not knowing about what he other one was doing. there were 5 or so techs running around between the cars, seemed confusing and chaotic. There seemed to be a trainee who was a bit lost and unsure, i was unsure she knew what she was doing. I am usually satisfied here, i love that they check everything, that is very important to me but i wasn't satisfied with how this went.

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5

Faye H

Service is always fast and friendly

Service is always fast and friendly

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4

CATHY S

BECAUSE THE PRICES ARE TOO HIGH.. tHE SERVICE IS ALWAYS GREAT, iVE NEVER TAKEN MY CAR ANYWHERE ELSE TO HAVE AN OIL CHANGE. jUST ...

BECAUSE THE PRICES ARE TOO HIGH.. tHE SERVICE IS ALWAYS GREAT, iVE NEVER TAKEN MY CAR ANYWHERE ELSE TO HAVE AN OIL CHANGE. jUST RECENTLY HAD WORK DNE ON MY CAR AND I'm VERY SATISFIED

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5

CourtneyW

They were friendly and fast and was not pressured. The informed me of all they did and asked if there was anything else. Did a g ...

They were friendly and fast and was not pressured. The informed me of all they did and asked if there was anything else. Did a great job.

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4

Melodie S.

The visit was average, I was greeted by one of the managers, and I told him what I needed. The other mechanics were oblivious t ...

The visit was average, I was greeted by one of the managers, and I told him what I needed. The other mechanics were oblivious to my presence eventhough I said good morning.

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5

kdhanraj

The staff was friendly and courteous. They had me and in out, also I felt no pressure to buy more.

The staff was friendly and courteous. They had me and in out, also I felt no pressure to buy more.

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5

Christina W

The service gentleman was nice, I didn't have to wait long he showed me why I should replace my cabin air filter instead of just ...

The service gentleman was nice, I didn't have to wait long he showed me why I should replace my cabin air filter instead of just saying it needed to be done which I enjoyed and took him up on the offer. My new fave place for a quick, convenient oil change my fiancé and I go every 3 months faithfully! Thank You.

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5

Seminoles9588

The service was quick, efficient and hassle free, and the staff was friendly and professional.

The service was quick, efficient and hassle free, and the staff was friendly and professional.

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5

Glenn

They were great.

They were great.

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5

Mike P.

Very efficient and friendly.

Very efficient and friendly.

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5

M.B.

The staff was great. Didn't pressure me or try to up sell. He was very understanding of me not being in a financial position to ...

The staff was great. Didn't pressure me or try to up sell. He was very understanding of me not being in a financial position to do everything at that visit. I appreciated that

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4

Craig

The service was more than I thought it would be. My truck holds 8 quarts of synthetic and it drove the price up. Was kind of sur ...

The service was more than I thought it would be. My truck holds 8 quarts of synthetic and it drove the price up. Was kind of surprised the oil wasn't bulk. The staff used separate quarts.

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5

Joe A

In and out quickly

In and out quickly

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5

Redden

I was very satisfied with Jason the tech. He took my car in right away. He explained as he serviced what else the car needed don ...

I was very satisfied with Jason the tech. He took my car in right away. He explained as he serviced what else the car needed doneHe was very efficient and courteous.

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5

Christine L

Technicians were friendly, professional and efficient

Technicians were friendly, professional and efficient

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5

Gatorgirldeb

They are close to my home and I didn't have to wait before driving in and the staff were very friendly.

They are close to my home and I didn't have to wait before driving in and the staff were very friendly.

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5

Raine

I have used this service station before and the guys are great will they were having tech. difficulties due to there computer sy ...

I have used this service station before and the guys are great will they were having tech. difficulties due to there computer systems being off line due to Hurricane Irma they were always coming up and apologizing for the delays it was costing

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4

Rev.S

Not sure, highly satisfied would be if the cost was a little less than what it is right now. Nothing to do with service. Service ...

Not sure, highly satisfied would be if the cost was a little less than what it is right now. Nothing to do with service. Service was very good, the price was not.

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5

Slim_1

Satisfied because they top off all my fluids show you your oil clean an full in when they check lights tire pressure ext.

Satisfied because they top off all my fluids show you your oil clean an full in when they check lights tire pressure ext.

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5

08impala

Chris and Brian are always usually there and hepls me all time no matter how complicated I am.. I can be a bit much at times and ...

Chris and Brian are always usually there and hepls me all time no matter how complicated I am.. I can be a bit much at times and never do they give attitude or anything and are very helpful

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5

K Hill

In and out quick

In and out quick

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5

Tmartinez

My experience was phenomenal. I was in and out within 20 minutes, the customer service was excellent very friendly kind and fun ...

My experience was phenomenal. I was in and out within 20 minutes, the customer service was excellent very friendly kind and funny. And I got to sit in my car and they did oil change which was very convenient. my overall experience was amazing. Thank you Emanuel, Michael, Brian.

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4

M Fowler

I feel like the standard oil change is over priced. Even with a discount coupon I still paid almost $40.

I feel like the standard oil change is over priced. Even with a discount coupon I still paid almost $40.

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4

Mom on the go

I discovered a note on my receipt that stated I had a small engine oil leak and a skid plate that was broken/damaged upon arriva ...

I discovered a note on my receipt that stated I had a small engine oil leak and a skid plate that was broken/damaged upon arrival. Nothing was mentioned to me at time of service, which is a bit unsettling.

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5

KB

My service tech was very formative of my car and what was needed. He didn't make me feel pressured but kept me aware of when I'l ...

My service tech was very formative of my car and what was needed. He didn't make me feel pressured but kept me aware of when I'll need my next services. I didn't get my AC fixed due to lack of funds but he still went out of his way to check on it for me and inform me of the process of fixing it. Thank you!

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4

Wendy M

Thank you

Thank you

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5

Jen L

Quick, no pressure for other work, answered my questions, explained everything well. Experience was great

Quick, no pressure for other work, answered my questions, explained everything well. Experience was great

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5

Marie A

No waiting staff was very friendly and the gentleman didn't try to get me to buy anything

No waiting staff was very friendly and the gentleman didn't try to get me to buy anything

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5

Anonymous

Quick, efficient way to get an oil change as opposed to sitting at another facility waiting for an hour. Staff seemed knowledge ...

Quick, efficient way to get an oil change as opposed to sitting at another facility waiting for an hour. Staff seemed knowledgeable.

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5

John

My car is brand new and have warranty The delet ship oil change is cheper that your guys but I don't wants do drop it off When i ...

My car is brand new and have warranty The delet ship oil change is cheper that your guys but I don't wants do drop it off When is just a oli change So i go to you guy fast efficient and frendly

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5

Mercury Morrison

Your company, has always done an exceptional job on my car. I greatly appreciate the coupon, that you send to me in the mail an ...

Your company, has always done an exceptional job on my car. I greatly appreciate the coupon, that you send to me in the mail and through email transmission. I greatly appreciate your kindness in this matter. Warmest regards, Elaine Bowery

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4

Jester

It's just an oil change. I returned to this location as it is familiar to me

It's just an oil change. I returned to this location as it is familiar to me

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5

Benjamin Franklin

I brought my little red rocket in for a quick lube job before going on a long ride. (2700mi) The staff was fast, friendly and ma ...

I brought my little red rocket in for a quick lube job before going on a long ride. (2700mi) The staff was fast, friendly and made plenty of eye contact, which made me feel very comfortable. They assured me my car was safe for my drive and even informed me about upcoming maintenance due to keep my vehicle running strong. I was then informed I could come in anytime for any service even without an appontment. Thank you Emanuel, Steven and Carl!

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5

Neenee

Great service

Great service

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4

Debbie F

Wait time, and the gentleman assisting us had a hard time replacing one of the part covers which extended our service time as we ...

Wait time, and the gentleman assisting us had a hard time replacing one of the part covers which extended our service time as well and it was very hot outside. I'm still overall pleased with this location and the friendliness of the staff. Just took a little longer than normal this time, and you tend to take notice of wait time when it's in the heat.

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5

Barbara J

Always friendly and quick service

Always friendly and quick service

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5

niccar

Workers are the most friendliest workers i've ever encountered. Gave great advice on maintaining my car without pressuring me to ...

Workers are the most friendliest workers i've ever encountered. Gave great advice on maintaining my car without pressuring me to do services at the time

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5

Jarvis Peters

Fast and friendly service

Fast and friendly service

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5

Jg1

Everything was good but the price ma's crazy high

Everything was good but the price ma's crazy high

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5

Paula

The techs that provided the service for my truck were very attentive and professional. Not only did they change my oil and flush ...

The techs that provided the service for my truck were very attentive and professional. Not only did they change my oil and flush my transmission, they also offered other services that my vehicle is due for. When I advised them that financially it would have to wait another month or so they did not push. That was greatly appreciated. In another month or so I will be back to have the differential serviced and get a headlight replaced and a tag light. They were awesome! THANK YOU!!

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5

Cody D

I felt like the representative informed all information very clearly, and was very courteous and professional.

I felt like the representative informed all information very clearly, and was very courteous and professional.

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5

Deborah B

Each time I get my oil change the staff is always very friendly and professional and I do not have to wait a very long time

Each time I get my oil change the staff is always very friendly and professional and I do not have to wait a very long time

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5

Lori

The employees were very nice and explained everything and it was done in a fast time. Thank you

The employees were very nice and explained everything and it was done in a fast time. Thank you

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5

williams

My experience at Valvoline was great and great customer service with the help of Terrence from Sanford Florida on 2493 French Av ...

My experience at Valvoline was great and great customer service with the help of Terrence from Sanford Florida on 2493 French Avenue he was very nice and polite and helped with questions and other concerns

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5

Lori A

Service men were very knowledgeable and it was a fast service

Service men were very knowledgeable and it was a fast service

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5

DWake

I have been coming to this location in Sanford for 9 months. They are always courteous, friendly and they answer my questions wi ...

I have been coming to this location in Sanford for 9 months. They are always courteous, friendly and they answer my questions without making me feel unknowledgeable. I will never go back to where I used to go.

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5

Ethan F

Friendly workers. Quick and quality service

Friendly workers. Quick and quality service

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5

John P

Like and trust Shane

Like and trust Shane

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5

MissChe2u

I previously came in for the same issue( replace ballast module and bulb). It failed. Jim and Jr took care of it immediately.

I previously came in for the same issue( replace ballast module and bulb). It failed. Jim and Jr took care of it immediately.

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4

Bobbi Piett

I was satisfied

I was satisfied

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5

Sbrown

Great staff very informative

Great staff very informative

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5

Mike

Quick and easy.

Quick and easy.

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5

Espyb

Excellent customer service friendly staff

Excellent customer service friendly staff

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5

David P

Very friendly and knowledgable staff.

Very friendly and knowledgable staff.

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5

Chrome Tiger

Valvoline centers are always quick, efficient and courteous. This is why we always come back for our oil service needs.

Valvoline centers are always quick, efficient and courteous. This is why we always come back for our oil service needs.

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5

Jen B

The staff was very thorough in explaining the work being done to the car and the additional options available. I didn't feel hi ...

The staff was very thorough in explaining the work being done to the car and the additional options available. I didn't feel high pressure to purchase the additional services, but the staff explained well why it was needed.

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5

JohnnyS

Quick service, accurate reccomendations, best oil change service and even quickly replaced my brake light. I run a service orien ...

Quick service, accurate reccomendations, best oil change service and even quickly replaced my brake light. I run a service oriented business so this type of accurate service is welcomed

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5

Vicki JJ

Tech was quick and sufficient

Tech was quick and sufficient

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5

Danny B

The manager there was very nice and we had a great conversation about my vehicle and services that I will be coming back to have ...

The manager there was very nice and we had a great conversation about my vehicle and services that I will be coming back to have done in the future.

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5

DJS

My local Valvoline Center has been very good to me. They have kept me informed as to 'what's next', etc., and not really pressur ...

My local Valvoline Center has been very good to me. They have kept me informed as to 'what's next', etc., and not really pressured me to do more than I can afford. The personnel simply made available the options. The location is convenient, the staff is polite, and I am a many-times returning customer.

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2

Dani B

They're always pressuring you to do a not needed service.

They're always pressuring you to do a not needed service.

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5

Jackie R

Quick service

Quick service

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5

Ashley

The staff was extremely friendly and efficient. I didn't feel pressured into any services but I was well informed of what needs ...

The staff was extremely friendly and efficient. I didn't feel pressured into any services but I was well informed of what needs work and the benefits of additional services. It was my first time here and I will definitely be back

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5

Ebony Glover

Because the service was quick, everyone was respectful and I did not even have to exit my car..

Because the service was quick, everyone was respectful and I did not even have to exit my car..

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2

Tammy

I was told that because my car was new that it required a certain type of oil change. 1 was $89 the other $69. Because I thought ...

I was told that because my car was new that it required a certain type of oil change. 1 was $89 the other $69. Because I thought this was kinda high I googled my car & type of oil when I got home & found out that's was a lie, I could hv gotten the regular oil, so your worker lied to get me spend more on an oil change that I could hv spent wayyy less on. Very deceitful

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5

Michele A.

I just purchased this car and being a female and gently elderly I really know nothing about taking care of it. The men were ver ...

I just purchased this car and being a female and gently elderly I really know nothing about taking care of it. The men were very helpful and let me know step by step what they were doing and why. They did not try to make me buy more than I needed-in fact they misquoted an item and because of that I got a discount! You certainly don't get that very often. They even found where a plate had come loose under the car and fixed it for me. I certainly will be returning to this place of business in the future. Thank you for all you did for me. A very satisfied customer-Michele Acor

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5

Di

I was made aware of additional services needed, but I was not pressured or pushed into getting them at this time. Very friendly ...

I was made aware of additional services needed, but I was not pressured or pushed into getting them at this time. Very friendly and thorough service. Thank you!

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5

Anonymous

They were fast and professional

They were fast and professional

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5

Justin

Thank you Matt and Shane for getting me fixed up. Great service as always and I appreciate the help! #winning

Thank you Matt and Shane for getting me fixed up. Great service as always and I appreciate the help! #winning

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5

CG

Jim was very helpful and informative.

Jim was very helpful and informative.

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5

Rachel F

I was welcomed right away, and assisted very quickly and politely. My oil was changed an filled with no problem.

I was welcomed right away, and assisted very quickly and politely. My oil was changed an filled with no problem.

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5

JNR

Everyone I spoke to was very pleasant and helpful. Quick service. Convenient location too.

Everyone I spoke to was very pleasant and helpful. Quick service. Convenient location too.

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5

Wendy M

I had put off my needed oil change, and now I feel like I will not do that next time since I feel like I can trust that they wi ...

I had put off my needed oil change, and now I feel like I will not do that next time since I feel like I can trust that they will not pressure me!

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5

james b

prompt ,reliable ,

prompt ,reliable ,

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5

Carol K.

Service guys are always courteous and knowledgeable. They don't pressure me about extra services and look for any discounts they ...

Service guys are always courteous and knowledgeable. They don't pressure me about extra services and look for any discounts they are able to offer me.

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5

Bl

Great service

Great service

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5

Joanne S.

I travel from Deland to Sanford for my services. Do I need to say any more. Highly satisfied that is why I keep coming back. ...

I travel from Deland to Sanford for my services. Do I need to say any more. Highly satisfied that is why I keep coming back. Thank you.

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4

EstherR

I'm never highly satisfied when the price has gone up for a product or service I've used in the past.

I'm never highly satisfied when the price has gone up for a product or service I've used in the past.

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5

WILLIAMD

we've been using Valvoline ever since. we trusted Valvoline and also the people who takes care of our car and our big bikes

we've been using Valvoline ever since. we trusted Valvoline and also the people who takes care of our car and our big bikes

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5

Topo Gigio

They always take care of me.

They always take care of me.

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5

christinaa

The staff was very efficient and prompt.

The staff was very efficient and prompt.

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5

Christine L

I had a friendly greeting upon arrival and was able to pull into a bay immediately. Carl was efficient and professional as he w ...

I had a friendly greeting upon arrival and was able to pull into a bay immediately. Carl was efficient and professional as he worked with the other technicians to complete my oil change. They even checked my lights. I was happy I could get my wipers changed too because I had been meaning to do this for a while.

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5

Diane s.

We come to this place for all of our oil changes, we love getting the coupons as we are on a fixed income. Great people, great d ...

We come to this place for all of our oil changes, we love getting the coupons as we are on a fixed income. Great people, great dervicr.

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5

Edward F

quick in and quick out. They are professionals

quick in and quick out. They are professionals

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5

Sheyla M

The men who helped me have a wonderful personality making me feel comfortable

The men who helped me have a wonderful personality making me feel comfortable

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5

Noelia V

Well first all I was recommended by my sister. Second, I stay in my car and I can see everything that is being done to my car. ...

Well first all I was recommended by my sister. Second, I stay in my car and I can see everything that is being done to my car. All of the guys are very friendly and courteous. I will continue to come here.

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4

Tony T

Everytime I go for a oil change the price keeps going up and up!! And that's not good even with my coupons!!

Everytime I go for a oil change the price keeps going up and up!! And that's not good even with my coupons!!

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5

Nancy L

Staff is always professional and thorough. Always helpful even when i come in to get my tires and oil level checked only.

Staff is always professional and thorough. Always helpful even when i come in to get my tires and oil level checked only.

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5

Melodie S.

Mechanic completed the repair as discussed within the approximated time

Mechanic completed the repair as discussed within the approximated time

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5

Janelle M.

The guys were super helpful and had wonderful attitudes! James Johnson is a pleasure to deal with and Shane the manager was real ...

The guys were super helpful and had wonderful attitudes! James Johnson is a pleasure to deal with and Shane the manager was really friendly. I will never go to any other shop! Great job!

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5

Mo

People were nice

People were nice

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5

Anonymous

The staff was friendly, knowledgable, and efficient.

The staff was friendly, knowledgable, and efficient.

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5

David O.

The guy who I mainly spoke with seemed to care that my car was taken care of.

The guy who I mainly spoke with seemed to care that my car was taken care of.

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4

MH

Rude greeting and face expressions, pressure to upgrade oil and pressured to change all air filters and wipers, staff member mad ...

Rude greeting and face expressions, pressure to upgrade oil and pressured to change all air filters and wipers, staff member made up $3 discount for air filter in Cabin I said yes just to get it over with and get out. I like Valvoline, I probably will use a different location next time.

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5

Tina

They need dentified that I had a melted object on my exhaust. They were very professional!

They need dentified that I had a melted object on my exhaust. They were very professional!

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4

Tony i

No I was

No I was

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5

Kmatt0510

I love that I don't have to leave my car at all and it's very fast. They also checked everything and let me know what I needed t ...

I love that I don't have to leave my car at all and it's very fast. They also checked everything and let me know what I needed to get fixed. It was just easy and simple. I've never had an oil change be that simple.

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5

93 Vette

Always do a good job

Always do a good job

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5

VictorM

They are usually pretty fast here, but I'll remind myself not to go on Saturday. They are always very friendly here. The price ...

They are usually pretty fast here, but I'll remind myself not to go on Saturday. They are always very friendly here. The price seems to get more each time I go. I look for coupons now.

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5

LEON D.

CLEAN FACILITY , PLEASANT TEAM MEMBERS

CLEAN FACILITY , PLEASANT TEAM MEMBERS

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5

Britknee R

Emanuel was excellent! He was very knowledgeable in what he was saying he did a great job on my car I had to have my breaks chan ...

Emanuel was excellent! He was very knowledgeable in what he was saying he did a great job on my car I had to have my breaks changed everything has been great so far.

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4

paulrsardi40

found cheaper prices elsewere, waiting room too small, no water, coffee or any thing there

found cheaper prices elsewere, waiting room too small, no water, coffee or any thing there

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5

Timothy D

Compared to other shops, Valvoline was honest and straight forward.

Compared to other shops, Valvoline was honest and straight forward.

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5

IbrahimFarjad

Brian and Julio were very professional and they mad sure I was happy with everything before I pulled off.

Brian and Julio were very professional and they mad sure I was happy with everything before I pulled off.

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5

Anonymous

Service was quick as i was on lunch break. Enjoyed it

Service was quick as i was on lunch break. Enjoyed it

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4

Jen

I thought the service was great, i really appreciated the safety check, which other places i have gone to do not do. I did not f ...

I thought the service was great, i really appreciated the safety check, which other places i have gone to do not do. I did not feel pressured to have other things done, i was overall satisfied but one small thing, the service man sounded almost robotic in his directions to me, that felt a little impersonal, but overall i was happy with the thoroughness, i will be back.

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5

Karren N

Very friendly and efficient

Very friendly and efficient

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4

Jen

This is was the first time I was not greeted , or acknowledged that I was waiting , while waiting for a spot in the bay. I was ...

This is was the first time I was not greeted , or acknowledged that I was waiting , while waiting for a spot in the bay. I was not sure I was in the correct place to receive service .

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5

Javier R.

The service was fast and the employee seemed knowledgeable. We were able to stay in the car which was fantastic.

The service was fast and the employee seemed knowledgeable. We were able to stay in the car which was fantastic.

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5

Judy

As always very friendly always showing me what they're doing very very polite just always satisfied with their service

As always very friendly always showing me what they're doing very very polite just always satisfied with their service

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5

Carolyn Collier

The young man that waitedon me was very pleasant

The young man that waitedon me was very pleasant

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5

Anonymous

Fast with great service.

Fast with great service.

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5

Goldenlife61

Friendly and knowledgeable

Friendly and knowledgeable

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5

CJ

Julio was very friendly and didn't even charge me anything to top up fluids, including the transmission fluid. Much appreciated!

Julio was very friendly and didn't even charge me anything to top up fluids, including the transmission fluid. Much appreciated!

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5

Jcgrayson66@hotmail.com

The staff was great

The staff was great

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5

Krista A

Very fast service and everyone treated me very well

Very fast service and everyone treated me very well

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4

J P

I was actually very satisfied, the staff was knowledgeable and friendly and remembered me from a previous visit

I was actually very satisfied, the staff was knowledgeable and friendly and remembered me from a previous visit

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5

alb

They went above and beyond an oil change service. They also checked all fluids and topped them off if needed, and they checked ...

They went above and beyond an oil change service. They also checked all fluids and topped them off if needed, and they checked to make sure all my lights were working on the car. And they changed out my wiper blades. Plus I like not having to get out of the car during the whole process.

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5

Bella

Questions answered with no pressure to buy

Questions answered with no pressure to buy

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4

Joe M

They installed the drain plug in to tight

They installed the drain plug in to tight

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5

Bill

Fast, quality service. Everything was explained to me and the staff was polite and efficient.

Fast, quality service. Everything was explained to me and the staff was polite and efficient.

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4

Nancy C

The staff is very good at oil changes but the customer service leaves something to be desired. I called to see how busy they wer ...

The staff is very good at oil changes but the customer service leaves something to be desired. I called to see how busy they were and he the person who answered the phone was rude. Then during the oil change they were talking about another customer rudely. The staff is very young so I think that they could benefit from some customer service training.

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4

Beth K

Oil change indicator did not change to 100% as directed by technician

Oil change indicator did not change to 100% as directed by technician

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5

Kelly J

Well I had two vehicles serviced in last two weeks. Staff was friendly, fast, made suggestions without pressure and made sure I ...

Well I had two vehicles serviced in last two weeks. Staff was friendly, fast, made suggestions without pressure and made sure I was happy before leaving.

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5

Mnm2424

Vert nice people

Vert nice people

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5

Fabulous in Florida

Shane the manager was excellent and I appreciate the customer service.

Shane the manager was excellent and I appreciate the customer service.

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2

Tim H

There is oil on my garage floor as a result of this oil change. I need to return to Valvoline to get this solved.

There is oil on my garage floor as a result of this oil change. I need to return to Valvoline to get this solved.

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5

Booopx

Always get the best service from the staff.

Always get the best service from the staff.

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4

jayloco

The only drawback is regarding the customer service. They always do a professional job, but in regards to the employees interact ...

The only drawback is regarding the customer service. They always do a professional job, but in regards to the employees interaction with customers. Every time I visit they seem to be robotic in what they do and how they talk. there is no real personality shown, it is all about business. Yes they are polite, but there is no "friendly" factor. Not their fault, having corporate policies and procedures are very important, but creates a non-personable atmosphere. Not a real problem as I will be returning today to get my other vehicle's oil changed.

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5

Anonymous

Friendly, quick and satisfied.

Friendly, quick and satisfied.

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5

SamanthaH

All the gentleman that serviced our vehicle were sincere, kind, and knowledgeable. We had a pleasant experience and will return ...

All the gentleman that serviced our vehicle were sincere, kind, and knowledgeable. We had a pleasant experience and will return in the future.

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5

Gary

Got me in quick had coupon from groupon used it with no problem just like cash

Got me in quick had coupon from groupon used it with no problem just like cash

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5

David L.

The pricing seemed reasonable when compared to smaller shops, but gave us the confidence that larger companies give. It was a go ...

The pricing seemed reasonable when compared to smaller shops, but gave us the confidence that larger companies give. It was a good balance between affordability and confidence that if something went wrong, someone was going to be there to stand behind the work.

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4

Brandi B

Because the guy quickly marked off things I knew were ok because I had them done already

Because the guy quickly marked off things I knew were ok because I had them done already

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5

Sanford lady

The everyone was polite and the oil change was quick.

The everyone was polite and the oil change was quick.

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5

Anonymous

Very friendly and made sure i was ok

Very friendly and made sure i was ok

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5

John W

everything went smooth, quick and the person i talked to offered additional services but didn't make me feel pressured into buyi ...

everything went smooth, quick and the person i talked to offered additional services but didn't make me feel pressured into buying anything else. I tend not to go to Valvoline, because of the high pressure in buying their other services, this time went smoothly.

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5

Mike B

As always, service was excellent. Things were a little slow, but that was due to the holiday traffic and short on staff that day ...

As always, service was excellent. Things were a little slow, but that was due to the holiday traffic and short on staff that day. No fault to anyone, just one of those things.

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5

RobertVH

Love that I can stay in my car, great service , very knowledgeable and no pressure

Love that I can stay in my car, great service , very knowledgeable and no pressure

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5

Delvon J

The service technician was very knowledgeable and have great advice on making sure my car lived a long life.

The service technician was very knowledgeable and have great advice on making sure my car lived a long life.

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5

Robert V.

Shawn is an excellent associate! I would recommend this location based on his customer service alone! Outstanding in every way!

Shawn is an excellent associate! I would recommend this location based on his customer service alone! Outstanding in every way!

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2

NO

Blown away how incredibly rude both men were. Came in for an oil change, knew I needed a new filter and a bulb replaced which I ...

Blown away how incredibly rude both men were. Came in for an oil change, knew I needed a new filter and a bulb replaced which I planned on doing but refused to after the attitude that was given to me. So disgustingly rude! I WILL NOT come back.

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5

AshleyJ82

Fast, convenient and friendly. Offered other services but didn't push them on me.

Fast, convenient and friendly. Offered other services but didn't push them on me.

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4

doug w

it was a pleasant experience no negatives

it was a pleasant experience no negatives

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5

powereye9

They were very good to us worked on it right away completed was professional and courteous

They were very good to us worked on it right away completed was professional and courteous

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4

Dani

Always feel pressured to do extra

Always feel pressured to do extra

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5

Joe F

It was quick. Staff was friendly. I will ne bsck for my next oil change.

It was quick. Staff was friendly. I will ne bsck for my next oil change.

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5

Debbie

Everyone explained everything they did before doing it and they were very friendly. I appreciate that.

Everyone explained everything they did before doing it and they were very friendly. I appreciate that.

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5

Nicole M

Customer service

Customer service

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5

Happymomma84

Great customer service. The guys are easy going and very knowledgeable and helpful.

Great customer service. The guys are easy going and very knowledgeable and helpful.

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5

Theresa R.

I have been coming to this particular establishment for years. Although the people change, the service does not. I have been wit ...

I have been coming to this particular establishment for years. Although the people change, the service does not. I have been with my friend when she got an oil change and I can clearly see why many women feel uncomfortable with getting an oil change. They basically degraded her for not getting an additional service (we were on our 1hr lunch break and had no time) and they OVER CHARGED HER. Similar car with same oil was 2x the amount I pay. At Valvoline they suggest additional services with prices clearly stated, but without pressure. It makes me feel in control and not bad for not doing a service due to budget or time constraints. I recommend this place EVERY SINGLE TIME to EVERYONE.

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5

Phil

Professional and courteous.

Professional and courteous.

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4

Jb

No complaints service was wonderful and quick

No complaints service was wonderful and quick

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5

Angel love

Great service

Great service

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5

Lordel

I just like the service

I just like the service

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5

Anonymous

HONESTY

HONESTY

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5

Lakeshia

Friendly service an they know what they are doing. It's not a long wait.

Friendly service an they know what they are doing. It's not a long wait.

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5

Queenb

Quick and easy

Quick and easy

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5

Scott L.

Eric did a wonderful job on my car! Also, the entire staff was very friendly and courteous!

Eric did a wonderful job on my car! Also, the entire staff was very friendly and courteous!

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5

Ken

Good product and service good price

Good product and service good price

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5

Anthony M

My concerns were taken care of quickly. Oil change and safety checks were efficient.

My concerns were taken care of quickly. Oil change and safety checks were efficient.

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5

Lourenton

Great job great attitude always a pleasure when I come In

Great job great attitude always a pleasure when I come In

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5

Joanne S.

I haVe returned for the last year. I like the because they check everything out and let me know to consider other things that n ...

I haVe returned for the last year. I like the because they check everything out and let me know to consider other things that need to be done. I will definitely return.

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4

Deadeye170

Always room for improvement and I need to use the service more often to see and make a judgement.

Always room for improvement and I need to use the service more often to see and make a judgement.

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5

Tbarnett80

The manager was my service tech and did a get job. He was very personable and got the job done quickly. He communicated well wit ...

The manager was my service tech and did a get job. He was very personable and got the job done quickly. He communicated well with the other employees. And as other cars pulled in behind me and a line started to form, they didn't seem rushed, didn't overlook anything and didn't skip steps to get me out the door so they could get the next person inside.

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5

Kdubs

Friendly, fast, accurate service

Friendly, fast, accurate service

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4

Anonymous

I was satisfied. Not a fan of how expensive everything is but nothing I can do about that. Sean who took care of me was very fri ...

I was satisfied. Not a fan of how expensive everything is but nothing I can do about that. Sean who took care of me was very friendly and extremely knowledgable.

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5

Latoya B

Fast and friendly service

Fast and friendly service

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4

Chip

I felt the cost of a new air filter to be pretty steep.

I felt the cost of a new air filter to be pretty steep.

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5

JSLR34

They team members were very professional. They got me in and out without any extra wasted time.

They team members were very professional. They got me in and out without any extra wasted time.

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5

Wyatt F

Eric was great, he talked to me about my Chevy K10 truck, and he explained several of the features I didn't know about. My favor ...

Eric was great, he talked to me about my Chevy K10 truck, and he explained several of the features I didn't know about. My favorite part was a trick he showed me with the windows to help cool me down when driving.

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5

MYk

Great team, great experience!

Great team, great experience!

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4

rufus

They seemed more distracted and disorganized than usual. Normally this location is spot on and every works together in a team. T ...

They seemed more distracted and disorganized than usual. Normally this location is spot on and every works together in a team. They weren't on the same page this visit.

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5

Destinn

Everything was explained in detailed

Everything was explained in detailed

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5

Anonymous

It was very quick and simple

It was very quick and simple

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5

Coral B

They always have great customer service.

They always have great customer service.

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5

DOUG W

FREINDLY,QUICK AND EFFECIATE

FREINDLY,QUICK AND EFFECIATE

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5

Richard WS

I like the speed of the service and that I don't have to get out of the car. The second part probably helps ensure the first par ...

I like the speed of the service and that I don't have to get out of the car. The second part probably helps ensure the first part.

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5

Lordel16

Don't change nothing, everything is good.

Don't change nothing, everything is good.

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5

Talia E.

Always quick and efficient service, and they care for your car as if it was their own

Always quick and efficient service, and they care for your car as if it was their own

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5

Tina

The technicians were gone stand sincere. I pulled in 4 minutes before close and they treated me with respect and were very kind. ...

The technicians were gone stand sincere. I pulled in 4 minutes before close and they treated me with respect and were very kind. I didn't feel pressured and the tech was great on educating me about my car. Thank you!!!

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5

Bennie88

Friendly techs and they are very knowledgeable about what's going on with the cars and trucks that enter the service center.

Friendly techs and they are very knowledgeable about what's going on with the cars and trucks that enter the service center.

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5

tonya h.

Jim is amazing he always answers any questions that I may have and he always calls me to let me know what's going on and how lon ...

Jim is amazing he always answers any questions that I may have and he always calls me to let me know what's going on and how long it will be he keeps me inform of everything and he is so polite I would recommend Jim to everyone

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5

Lukin Forward 2

Everyone was very nice and explained things well. I was able to pull into the service bay immediately . I was not pressured t ...

Everyone was very nice and explained things well. I was able to pull into the service bay immediately . I was not pressured to buy additional service this trip.. The last time i was there I was very much pressured. I returned to give this particular store one more chance , and was very happy with the staff as well as my service experience

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5

Manny R

Just love the quick and expert service that you provide. So easy - don't even have to get out of the truck! Keep up the super ...

Just love the quick and expert service that you provide. So easy - don't even have to get out of the truck! Keep up the super work

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3

Happy chevy owner

did not check the air filter and did not verify new oil level with me.

did not check the air filter and did not verify new oil level with me.

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5

Delvon J

The employees were very professional and knowledgeable about my vehicle so they told me a few things I could do to keep my car i ...

The employees were very professional and knowledgeable about my vehicle so they told me a few things I could do to keep my car in good condition. They didn't pressure me for add-ons and they were very efficient.

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5

Anonymous

Always courteous polite knowledgeable

Always courteous polite knowledgeable

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5

Richard K

Came out and told me that there would be a short wait.

Came out and told me that there would be a short wait.

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4

Anonymous

They took some air out of my tires because the psi was higher the recommended

They took some air out of my tires because the psi was higher the recommended

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5

Anonymous

The guys working were totally knowedgable, quick, professional, and friendly. Wish my company had employees like them.

The guys working were totally knowedgable, quick, professional, and friendly. Wish my company had employees like them.

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5

Anonymous

I have used this Valvoline oil change location for several years now the service is always great.

I have used this Valvoline oil change location for several years now the service is always great.

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2

apadi

As I pulled in to the middle unit of the garage area, there seemed to be at least 3 workers working on one car to my left and no ...

As I pulled in to the middle unit of the garage area, there seemed to be at least 3 workers working on one car to my left and no one to my right. As I waited there for someone to signal me in as they normally do, I decided to pull in to the space as I waited. When they finally came to me, there was not much of a greeting. It was more like "yea, what can I do for you" like I was inconveniencing him for pulling in. He associate didn't ask me what type of oil I want as they normally do; the other associate came by and scolded me for pulling in without direction, which was fair, however, they noticed me and I ignored I was there. When my husband asked if the associate could check the brakes, he seemed bothered that we asked. He said, "well how do you know if you need brakes?" and "yea, she needs front pads" and that was it. After the oil was checked, the guy was rushing me to get out of the unit but I was waiting for the other associate to bring my sticker for window to me. It was just the worse service I received and I was happy with taking my car there for a few years now. Not so much after this experience.

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4

Angel

The reception facility dirty. Short staffed.

The reception facility dirty. Short staffed.

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5

JayD

The guys were quick and very friendly. Made us feel right at home. Oil was changed quickly and they were very professional about ...

The guys were quick and very friendly. Made us feel right at home. Oil was changed quickly and they were very professional about doing it. Definitely would go back

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4

Anonymous

service very good

service very good

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5

SH

My brother got his oil changed at the same location and the Same guy who did his oil change did mine. He was very knowlagable, h ...

My brother got his oil changed at the same location and the Same guy who did his oil change did mine. He was very knowlagable, he even took the time to show me how to reset my service reminder on the dash. I will be returning to get my oil changed in the future.

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4

Janetsvaio

The prices were high.

The prices were high.

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4

Jamie S.

Quick service, educated on other issues with my vehicle and a friendly knowledgeable staff.

Quick service, educated on other issues with my vehicle and a friendly knowledgeable staff.

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5

Margarita

Super efficient employees.Satified with their fast service.

Super efficient employees.Satified with their fast service.

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5

Phadawn

Each staff member was professional, informative and courteous. Thanks to your coupons I was able to afford the necessary repairs ...

Each staff member was professional, informative and courteous. Thanks to your coupons I was able to afford the necessary repairs to my vehicle. The oil change is higher than I normally pay but additional expense wasn't worth going to another location. Highly recommended.

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3

lordel16

They didn't check to see if I had antifreeze..it didn't have no fluids.. My car overheated...but I fixed the problem

They didn't check to see if I had antifreeze..it didn't have no fluids.. My car overheated...but I fixed the problem

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5

Kim W

They were quick

They were quick

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4

Kaizen Joe

The mechanic for the service side was not in, so I could not get my brakes checked

The mechanic for the service side was not in, so I could not get my brakes checked

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5

Robert G

Very professional service with respect.

Very professional service with respect.

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5

Brien w

Every time I go I am in and out in on my way in a short amount time. Beats waiting a hour or more at the dealership. The sta ...

Every time I go I am in and out in on my way in a short amount time. Beats waiting a hour or more at the dealership. The staff is always nice and knows what they are doing. I have told all my friends to go there

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5

Cat M

Very professional and friendly staff

Very professional and friendly staff

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5

Anonymous

Zach was extremely helpful and friendly

Zach was extremely helpful and friendly

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5

precious w

Zachary was very polite and kind he made me feel comfortable he didn't pressure me about anything .he is very cool in laid back

Zachary was very polite and kind he made me feel comfortable he didn't pressure me about anything .he is very cool in laid back

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5

Barbara H

The workers are very polite and work quickly. They let you know of services recommended but do not pressure like many of the ot ...

The workers are very polite and work quickly. They let you know of services recommended but do not pressure like many of the other locations i have been.

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4

Heynow

Great service, I just wish the staff was more like a human and less like a robot. In the process of streamlining for time saving ...

Great service, I just wish the staff was more like a human and less like a robot. In the process of streamlining for time saving, personality was lost.

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5

Will W

The attendant took care of me efficiently andIn a courteous mannerIn and out within 15 minutes

The attendant took care of me efficiently andIn a courteous mannerIn and out within 15 minutes

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5

Toya B

Great customer service and fast service

Great customer service and fast service

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5

Rose D.

When I arrived at this station, the store manager greeted me before I walked all the way up to the door. Explained how much it w ...

When I arrived at this station, the store manager greeted me before I walked all the way up to the door. Explained how much it would cost me and told me where to drive my car. I waited maybe 15 minutes with the vehicle that was before me. Once it was my turn, the manager took care of everything in a timely manner. It was a pleasant visit and I appreciated the courtesy I was shown.

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4

Mel S.

I felt that the service technician invaded my space. He asked if he could scan me in but later reached through the window to pop ...

I felt that the service technician invaded my space. He asked if he could scan me in but later reached through the window to pop the hood and flip my blinkers, without warning. Usually I am asked to do that. Another customer pulled in after me and he was asked to pop his hood and flip the his blinkers the technician didn't reach through his window.

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5

Diane S.

We had a great visit sean, was very knowledgeable about every aspect of our car took great care of us..

We had a great visit sean, was very knowledgeable about every aspect of our car took great care of us..

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5

Tanyam

Quick and courteous

Quick and courteous

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5

Gwen L.

I was treated with respect, service is fast, the servicemen called out everything that was going on and they all worked together ...

I was treated with respect, service is fast, the servicemen called out everything that was going on and they all worked together=perfect teamwork!!!I even had assistance with changing a head light. All I can say is tell the technicians to keep up that awesome customer service!!! And yes, I'll be back and (I) also tell others about this particular location because I have never been disappointed.

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5

MarkR

courteous staff

courteous staff

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5

Seb

The crew was very knowledgeable and very professional

The crew was very knowledgeable and very professional

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5

Brion R.

The Staff is courteous, friendly, and know what they are recommending and why. I have frequented this location, and will continu ...

The Staff is courteous, friendly, and know what they are recommending and why. I have frequented this location, and will continue to do so for many years to come.

Everybody is friendly and get the job done. Theirs never no waiting or anything.

Everybody is friendly and get the job done. Theirs never no waiting or anything.

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4

Sanford, FL

Had to wait in bay 10 minutes before service. Seemed short staffed. But, service was good was started.

Had to wait in bay 10 minutes before service. Seemed short staffed. But, service was good was started.

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4

GEOTOM1011

I GENERALLY DO NOT USE THAT TERM

I GENERALLY DO NOT USE THAT TERM

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5

Lindsay O.

The technicians were knowledgeable and explained each step of the process. The process was prompt and well priced.

The technicians were knowledgeable and explained each step of the process. The process was prompt and well priced.

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4

Tom R

Mainly, the price is high. Much higher than Pep Boys.

Mainly, the price is high. Much higher than Pep Boys.

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5

Cassandra

Great customer service Shane Zachary and Steven were great

Great customer service Shane Zachary and Steven were great

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5

Anonymous

Sean appeared to be very knowledgeable.

Sean appeared to be very knowledgeable.

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5

HAPPY CUSTOMER

EVERYTHING WENT SMOOTHLY ONCE THE PRCOESS STARTED AND IT WAS QUICK

EVERYTHING WENT SMOOTHLY ONCE THE PRCOESS STARTED AND IT WAS QUICK

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5

Anglyn

Over all great service and knowledge! Thank you

Over all great service and knowledge! Thank you

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5

Arty 7

Price Was Good & Service Was Fast.

Price Was Good & Service Was Fast.

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5

UrsulaW

The people where friendly and professional. Service was fast and easy, everything was explained, in and out, very satisfied.

The people where friendly and professional. Service was fast and easy, everything was explained, in and out, very satisfied.

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1

tcat

The staff was great !!!

The staff was great !!!

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5

Xtina

They worked very diligently changing out my serpentine belt and I could see it was a detailed procedure on my car and they were ...

They worked very diligently changing out my serpentine belt and I could see it was a detailed procedure on my car and they were very friendly and accommodating the entire time I was there.

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5

VG

Loved my experience and customer service was awesome. .. best employees I've met there

Loved my experience and customer service was awesome. .. best employees I've met there

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5

Anonymous

Very approachable and welcoming

Very approachable and welcoming

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5

Crazylaughluv

Always pleasant and thorough

Always pleasant and thorough

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5

Gopack5212

The communication between team members and with the customers was outstanding. They were honest and knowledgeable.

The communication between team members and with the customers was outstanding. They were honest and knowledgeable.

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5

RMA

Got me in quick and did a fast service and DID NOT attempt to sell me other services I would not want anyway.

Got me in quick and did a fast service and DID NOT attempt to sell me other services I would not want anyway.

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5

Juicy J

Great service

Great service

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5

Lee

Fast, good service, helpful staff, convenient hours & location.

Fast, good service, helpful staff, convenient hours & location.

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5

Brian S

Fast courteous service, knowledgeable staff, no pressure for additional services but did provide that information, checked all f ...

Fast courteous service, knowledgeable staff, no pressure for additional services but did provide that information, checked all fluids, tire pressure, wipers, air filter.

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3

Lori K

On my previous visit, it was recommended I have a radiator flush, I was later told by my dealership that, due to my low Milagros ...

On my previous visit, it was recommended I have a radiator flush, I was later told by my dealership that, due to my low Milagros, I didn't need one. This visit, the service person insisted I needed new transmission fluid. I had an entirely new transmission put in 2 years ago and have since traveled less than 6,000 miles. My experiences have made me feel that I was pressured to purchase services I did not need.

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5

Joy

Customer service was to the tea! Very friendly, and not overwhelming me to get anything other than an oil change just informing ...

Customer service was to the tea! Very friendly, and not overwhelming me to get anything other than an oil change just informing what needs to be done with my vehicle for future references.

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5

Steve

efficient, plenty of staff

efficient, plenty of staff

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4

bwb

don't give high ratings on everthing

don't give high ratings on everthing

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5

golferkay

Quick and efficient.

Quick and efficient.

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4

K

Price, plain and simple

Price, plain and simple

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5

Jill

I am a returning customer to the Sanford Valvoline because they are always quick, friendly, fair and informative. They remember ...

I am a returning customer to the Sanford Valvoline because they are always quick, friendly, fair and informative. They remember their loyal customers and it is always a positive experience.

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5

Gina H

The gentleman are always so friendly, quick, and knowledgeable.

The gentleman are always so friendly, quick, and knowledgeable.

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4

anonymous

Good job but too expensive

Good job but too expensive

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4

Ruby M

I had a hard time understanding the service technician due to his mumbling,

I had a hard time understanding the service technician due to his mumbling,

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5

James S.

The team took care of me, they cater to my needs.

The team took care of me, they cater to my needs.

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5

JRA

Extremely friendly staff, the best customer service.

Extremely friendly staff, the best customer service.

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5

Estie

I enjoy coming in because your employees are always happy and very knowledgable and being a girl i dont feel they are cheating m ...

I enjoy coming in because your employees are always happy and very knowledgable and being a girl i dont feel they are cheating me just to purchase more.