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Airlines honored by passengers at Awards Ceremony in Anaheim

Tuesday, September 16, 2014

(ANAHEIM, CALIF. USA) – Virgin America once again was named passengers’ top pick, taking home the coveted Best Overall Passenger Experience award for the 2014 Passenger Choice Awards. It’s the airline’s second consecutive win in that category. The Passenger Choice Awards are the culmination of a year of passenger voting, and airlines were honored for excellence in every aspect of the passenger experience at the Airline Passenger Experience Association’s annual EXPO in Anaheim, Calif. USA.

The awards program gives the voting power to airline passengers, who can rate their travel experience through an online survey at www.passengerchoiceawards.com. The Nielsen Company, a globally recognized consumer measurement and information leader, tabulates the results.

“In 13 languages and available around the globe, the Passenger Choice Awards is by far one of the most impressive and comprehensive passenger surveys of its kind,” said Dominic Green, APEX Events & EXPO chair. “It’s a huge benefit to the airline industry to have this kind of candid data at their fingertips, and it’s the passengers who ultimately benefit from it.”

The awards program comprises 13 categories, ranging from best food and beverage to best cabin experience. In its fifth year, the Passenger Choice Awards are recognized as a leading way to measure industry excellence and to garner direct passenger feedback.

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The Newcomer of the Year Award is presented to a new association member company. This year’s award was presented to General Dynamics Ordnance and Tactical Systems.

The 2015 awards cycle will be open in May and June. The public is invited to vote at www.passengerchoiceawards.com. Become a fan of the Passenger Choice Awards on Facebook and follow us on Twitter.

About the Passenger Choice Awards

The Passenger Choice Awards were created to give voice to airline passengers. For an opportunity to “Choose Who’s in First,” for 2014, visit www.passengerchoiceawards.com to vote and be sure to visit the Passenger Choice Awards fan pages on Facebook and Twitter.