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Need more help?

I travelled on a toll road, how do I pay?

You can buy a Sydney Pass or open an account after you've travelled, but there are time limits for doing so.

For the Sydney Pass, you have 5 days after your first trip to buy a pass.

For Tag and Tagless accounts, you have 10 days after your first trip* to open an account.

If you don't cover your travel in these time frames, a toll notice with payment instructions will be sent to the vehicle's registered owner.

*In New South Wales and Victoria, you can cover trips made up to 10 days ago on your Tag, Tagless or Commercial account on the following roads. New South Wales: Eastern Distributor, Hills M2, Lane Cove Tunnel, WestConnex M4, Westlink M7. Backdating is not available on the Cross City Tunnel, Sydney Harbour Bridge & Tunnel, or M5 South-West Motorway. Victoria: CityLink. Backdating is not available for EastLink. In Queensland, you can cover trips made up to 9 days ago on: Airportlink M7, Clem Jones Tunnel (Clem7), Gateway Motorway, Go Between Bridge, Legacy Way, Logan Motorway, Toowoomba Bypass

Learn more about tolling

Watch these short videos to find out more about how tolling works and which Linkt product may be right for you.

How do I add a car to my account after I've used a toll road?

You can cover your trips on certain toll roads* even after you've travelled. Provided it's within 10 days of the date you travelled, add the car to your account and you'll be covered.

When adding the car to your account, you'll have a choice to set a start and end date. The start date can be set up to 10 days prior to the date of your trip. If you travelled more than 10 days ago a toll invoice or notice will be sent to the car's registered owner.

To add a car to your account online or via the Linkt app follow these steps:

How do I transfer a toll invoice or notice to my account?

You can use your Linkt account balance to pay a toll invoice or notice provided you have sufficient funds in your account.

If your account balance is lower than the value of your invoice or notice, you'll need to top up your account before you complete the transfer.

To transfer, log in to your account and select Pay a toll invoice or demand notice from the menu. Follow the prompts to transfer to your account.

You'll be provided with a receipt, which you can choose to print or have emailed to you.

Driving in Sydney?

If you've been issued a toll notice from the M5 South-West Motorway, call them directly on 1300 555 833 to transfer any toll notices. You'll need to provide your Linkt account number and licence plate number.

Toll notices issued for travel on the Sydney Harbour Bridge or Sydney Harbour Tunnel can't be transferred. To pay, call RMS on 13 18 65 during business hours (7am to 7pm Monday to Friday and 8.30am to 12.00pm Saturday, closed public holidays).

Haven't got an account?

Select Charge these trips to my account and use your account number to complete the request

You’ll need to ensure your account is setup to cover the cost of the tolls and transfer fee. If you have a Tag account, check that there are enough funds in your account. If you have a Tagless account your payment details must be up to date.

This offer is only available for toll notices less than 2 years old. This offer does not apply if your unpaid toll notices have already been referred to a debt collection agency, or if the total amount of tolls and admin fees you owe exceeds $250, and/or you have more than 10 unpaid toll notices owing against your licence plate number on any one toll road.

Learn more about tolling

Watch these short videos to find out more about how tolling works and why you may have received a toll invoice or notice.

I was driving a friend's car without a pass or account

If you're driving a friend's car, you can still buy a pass for your trips—you don't need to be the vehicle owner.

You can buy a pass up to 3 days after you've travelled. A pass can be bought online, or in person at participating 7-Eleven, United Petroleum or newsagent outlets. Find a retailer.

If you haven't managed to buy a pass within the time limit, the vehicle's owner will be issued with a toll notice. If you aren't the registered owner of the vehicle, you can still pay the toll notice online. All you need to do is enter the toll notice number and proceed through the payment process.

Learn more

A toll invoice or notice is a bill for unpaid travel on a toll road. In this video, you’ll learn about why you might receive one and how to avoid it.

I’m having difficulty paying my tolls

Sometimes life doesn’t go to plan. If you want to pay your tolls but can’t manage your payments right now, the Linkt Assist team can help.

We recognise that many factors can contribute to financial or social challenges, and our confidential support is adapted to your changing needs. We can help you with more time to pay for your toll road travel, an ongoing payment plan or advising state enforcement groups and other toll road operators of your situation if necessary (with your consent). Our support will be tailored to your individual needs.

How to get help with Linkt Assist

If you’re finding it difficult to pay for your tolls because of financial or social challenges, the Linkt Assist team may be able to help. Get in touch as soon as you can to access confidential support which is tailored to your needs.