City Link Ltd - City Link not bothering to deliver

I paid extra to ensure I got a Saturday delivery today, waited in all morning, had a clear view of the road, after still not having received it at 12:00 (cut off time) I went onto their web site and it said they had attempted delivery at 11:48 and nobody was in and card left, both lies! Tried to phone and guess what, they are closed! Bank holiday weekend so they are going to re-attempt on Tuesday.

No complaint email on their site (www.city-link.co.uk) so I'm putting the only address I can find ([email protected]) not that I have much confidence the complaint will be followed up whatever I put.

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