7:30 PM PST Update: We've been able to improve stability, but we know some people are still affected by these network drops. Next update in 1 hour, or earlier if we have new information.

6:45 PM PST Update: The team continues to investigate and we have no new updates at this time. Next update in 30 minutes, or earlier if we have new information.

6:13 PM PST Update: Our team is aware of crashes in the queue and at character creation, and we are continuing to look into it.

5:28 PM PST Update: We have made some progress in reducing crashes players may experience in the queue or character select, and the team continues to work and monitor all servers.

4:24 PM UTC Update: We do have reports of game crashes on character creation, and we are looking into it. That said, players are connecting swiftly and now entering queues for both Reckoning and Vengeance.

4:15 PM UTC Update: Vengeance and Reckoning are LIVE.

3:57 PM PST Update: The final changes have resulted in resolving most login issues, and we are moving forward with Reckoning and Vengeance. These servers will be released at 4:15 PM PST, approximately 15 minutes from now.

3:51 PM UTC Update: Kyrios is now available for play. Thank you for waiting, and your patience!

3:39 PM UTC Update: Our changes have shown another large improvement on logins, and we are beginning to proceed forward to release Kyrios.

3:24 PM PST Update: The change continues to be implemented, and we are going to continue to hold Kyrios for now. We'll give another update in 15 minutes.

2:57 PM PST Update: We are holding temporarily, and investigating one final change.

2:50 PM PST Update: We will be opening Kyrios in 5 minutes.

2:46 PM PST Update: We are preparing to open Kyrios shortly, and are setting a few final things. More information to come shortly.

2:15 PM PST Update: The change is still in testing and we continue to wait for information on that testing before we proceed further with Kyrios, Reckoning and Vengeance. Next update in 30 minutes, or sooner if we get new information.

1:45 PM PST Update: We are making a change to improve logins, and the change is in testing right now. We are waiting on launching Kyrios until the testing has been completed. Next update in 30 minutes or sooner if we get new information.

1:12 PM PST Update: Adventurers, we have a big update. We are making the decision to not only open Reckoning as our NA Fresh Start server, but we will also be opening ONE ADDITIONAL Fresh Start Server: Vengeance. Can't have Reckoning without Vengeance. The overwhelming support players have shown ArcheAge North America has allowed us to do this.

Guilds, please make your decision on what server to roll on now. We are giving you a few hours to prepare yourselves accordingly and communicate amongst your officer staff and members. Vengeance and Reckoning will be the last servers to be opened, and they will open simultaneously.

1:12 PM PST Update: Adventurers, we have a big update. We are making the decision to not only open Reckoning as our NA Fresh Start server, but we will also be opening ONE ADDITIONAL Fresh Start Server: Vengeance. Can't have Reckoning without Vengeance. The overwhelming support players have shown ArcheAge North America has allowed us to do this.

Guilds, please make your decision on what server to roll on now. We are giving you a few hours to prepare yourselves accordingly and communicate amongst your officer staff and members. Vengeance and Reckoning will be the last servers to be opened, and they will open simultaneously.

12:27 PM PST Update: We are moving ahead with opening Aranzeb to players.

11:57 AM PST Update: We are going ahead and opening Morpheus.

11:46 PM PST Update: We are going ahead with opening Salphira. Salphira players, you are now able to log in!

11:35 AM PST Update: We have seen an improvement and encourage anyone waiting on a black screen to completely close the game and try logging in once more.

11:20 AM PST Update: We are continuing to wait on opening more servers while our team continues to investigate.

10:56 AM PST Update: We continue to hold on servers and will continue to keep the open servers open. Our team continues to investigate the issues causing our black screens stopping people from reaching the server select screen. Players who are in-game should not experience any issues with play.

10:36 AM PST Update: We are waiting on opening additional servers at this time in order to allow more people to log in on the open servers. Our next release is planned to be a single server, but we are waiting on that for now as we continue to investigate login progression.

10:18 AM PST Update: Nazar, Hanure, Ollo, and Tahyang are open.

10:15 PM PST Update: Nazar, Hanure, Ollo, Tahyang are our next servers to be open. We will be opening all of them simultaneously in 5 minutes.

10:03 AM PST Update: We're receiving reports of players having issues logging in, and we're tracking it closely. The team is currently investigating. Thank you for your patience.

9:44 AM PST Update: [Celestrata] Good morning everybody! We are proceeding forward with last night's time estimates and will start our North American release this morning at 10:00 AM PST with the Kraken server.

7:00 AM PST -- [Celestrata] Good morning everyone. The team has continued to work through the night to resolve yesterday's issues, and we continue to be on track for North America's release as early as 10:00 AM PST. If that should change, we'll update everyone here in this thread.

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Saturday, December 10

Update 7:45 PM PST. All NA servers are now down for the night. We have Techs working with XL and hope to have them back online by noon PST tomorrow, possibly starting as early as 10:00 AM PST. ~Brasse

[Update 6:41PST] Kraken and the login server are undergoing a restart. At some time tonight, all of NA will be shut down - we aim to have them back online as early as 10:00 AM PST, and by noon, PST. We will continue to update info as possible. ~Brasse

4:44pm PST Update: [Khrolan] NA SERVERS: The Kraken server will remain online for the time being as it's current player count is at acceptable levels. I understand that many of you on Kraken have attempted to login repeatedly and receiving disconnects - the team is working on this now. As for Nazar and Hanure, they'll remain offline at this time due to the hardware issue they experienced. We'll provide more information as it becomes available - my deepest apologies to all those eagerly awaiting release.

4:10pm PST Update: [Khrolan] NA SERVERS: Nazar and Hanure are being locked and restarted due to high volume. Kraken will remain open for the time being.

3:42pm PST Update: [Khrolan] NA SERVERS: Kraken, Nazar, and Hanure will be made available for login in 3 minutes at 3:45pm PST.

3:20pm PST Update: [Khrolan] North American servers are coming up internally now under a locked status. They're currently undergoing the validation process. We're close.

2:50pm PST Update: [Amary] We're seeing issues related to the ones that affected the EU servers before they were opened and XL and our engineers are troubleshooting at this time. I'll be updating with progress as soon as I have it or in an hour at the latest.

1:35pm PST Update: [Amary] Maintenance is still ongoing to bring NA servers online. I've been told to expect another hour added to the estimate for opening NA servers. Current ETA is 3:00pm PST.

12:34pm PST Update: [Amary] We tried to make up the added time from the EU maintenance delay but it looks like we won't have servers fully checked out in time. At this point we're pushing back the start of NA server openings by 1 hour to 2:00pm PST. For the latest updates, please keep an eye on this thread or our official Twitter. Thank you~

Adventurers,

The North American ArcheAge servers will be unavailable at 1:00 AM PST (UTC-8) on Saturday, December 10 for the release of our highly anticipated major update, ArcheAge: Revelation.

The estimated duration for this downtime is 12 hours. In-game messaging will be broadcast in advance of the downtime. Final patch notes will be posted on Saturday, but preliminary patch notes can be found on our in our Public Test Server forums.

Our current plan is to bring servers back online between the hours of 1:00 PM and 3:00 PM PST on Saturday, December 10. Servers will be brought online one at a time during this window, in a randomized order. Players will be able to download the Revelation update prior to the launch, during the downtime. Servers will be announced on our official Twitter channel, as well as visible from the in-game server select screen. An announcement will be made when patching begins.

North American players, please do not play on the European servers when they are updated. If you do, you will be unable to go back to the North American servers until this update is completed, or the game will ask you to re-download the full client.

Thanks for your patience, and we can't wait to see you back in Erenor!