Elizabeth (Sturgeon) Thompson Service Line Administrator Southern Indiana Physicians, Discusses The Medical Assistants Role In Healthcare

The Why And How the role of the Medical Assistant will expand

Elizabeth Thompson, medical practice administrator, Indiana University Health – Southern Indiana Physicians, believes that professionalism amongst MAs is increasing as a result of expanded roles in her organization. “The expectations are higher, and medical assistants are meeting these. As medicine moves to be more Lean, medical assistants understand that their role is vital because they are not as expensive as LPN/RNs, but very vital to making ambulatory patient care work well.”

Contact Information: ethompson2@iuhealth.org

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