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Introduction
Information Technology Computing Services provides Macintosh, Windows, and Unix workstations
in 5 computing sites. The Macintosh computers feature the Mac OS operating system, known for its
user-friendly graphical user interface. This guide shows you how to use a Macintosh in the sites to
perform basic computing tasks and how to find additional help with each task.
For a list of IT computing sites, check the back of the “Computing Sites Schedule” posted in the
computing sites or see Computing Site Locations:
http://www.asu.edu/it/fyi/student/sites/siteloc.html.
Macintosh Basics
Getting help
1 Take a tutorial
If you have not used a Macintosh computer before, consider taking a free tutorial.
For more information, pick up a copy or the tutorial list in the Computing Commons 202 or see
the ASU Help Desk Web page: http://www.asu.edu/it/fyi/help/
CACenter/lists/tutorials.html.
2 Use the Help Guide
Use the Macintosh Guide in the Help Menu (also known as the
Balloon or Guide Menu) in the upper-right-hand corner of the
Macintosh screen. Select “Help” from the pull-down menu, and
then click “Topics” button, then “Learning the Basics.” See
Figure 1. You’ll see a list of options. Place your mouse pointer
on your choice and click “OK.” Figure 1. Help Menu
Logging in
When you sit down at a Macintosh computer in an IT computing site, you may see the announce-
ment screens. Once you have read each announcement, move the mouse pointer to the button and
click “OK” or press RETURN. The next screen you see will request your username and password.
Type your ASURITE User ID and press the tab. Then type your password. For more information on
getting your ASURITE ID, see “Getting computer accounts at ASU.” ASU Computer Accounts Web
page: http://www.asu.edu/it/fyi/start/accounts.html
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Desktop & Finder
Once you have logged into the Macintosh computer, you’ll see the Desktop. The Desktop is your
workspace and has tools (represented by icons and menus) you can use similar to the one in Figure
2. You’ll notice an icon in the upper-right-hand corner of the Desktop that looks like a computer
monitor. That icon represents the ”Finder.” When the Finder icon is visible, you can access items on
the hard drive, place things in the Trash, and access Desktop menus. When you start a software
program, an icon for that software replaces the Finder icon in the upper-right-hand corner to let you
know it is running. The menu bar at the top of the desktop will also change and be customized for
the program you are running.
Figure 2. Desktop
Switching between active software programs
You can run more than one software program at a time, and you can switch between them. To see a
list of software running, use the Finder’s application menu, by placing the mouse pointer over the
Finder icon in the upper-right-hand corner and press and hold down the mouse button. A drop-down
menu appears listing the running programs (Figure 3). To switch to one of the programs, drag the
mouse pointer down to the program name and release the mouse button. Do the same to return to the
Finder (or click anywhere on the Desktop).
Hiding active programs
You can make room on your computer screen by hiding open windows.
To do so, access the Finder menu (as described above) and select the
option to hide the active program. You can hide all the programs by
repeating this step for each. Hiding removes the program’s windows but
Figure 3. Finder
keeps it in the computer’s memory so you can use it again quickly. To
make a running program active, select it from the Finder menu.
Important: A hidden program is still running. If you are finished using a computer program, be sure to quit it
rather that hide it. Your computer may have problems if you’re running too many programs. To exit a
program, from the File menu, select “Quit.”
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The Apple Menu
The Apple Menu in the upper-left of the desktop provides access to controls
for the computer. To see the contents of the Apple Menu, move your mouse
pointer to it, then click and hold down the mouse button. A pull-down
menu appears. When you select one, move the mouse to it. Figure 4 shows
the Apple menu in the computing sites.
Figure 4. Apple Menu
The Applications folder
The Applications folder below the HD icon in the upper-right of the
Desktop provides access to all of the computer programs (software)
available. To see the contents of the Applications folder, move your
mouse pointer to it, then press the mouse button rapidly two times
(double-click). A window appears full of folders. The names of these
folders describe the types of software inside. To select one, move the
Figure 5. Applications mouse to it and double-click.
The Help Menu
Many Macintosh programs use the Help Menu (the question mark) in the upper-right-hand corner of
the Macintosh desktop. Each program has different kinds of help. Not all programs have Help
Menu entries. Programs that don’t use the Macintosh Help Menu usually offer help elsewhere in the
program. When the Finder is active (you see the small computer monitor in the upper right corner)
you have access to the:
1 Macintosh Guide—an excellent source of information about using programs and managing files
2 Shortcuts help—pointers on working smoothly and quickly
Student computing site basics
Getting started
Macintoshes in the student computing sites use icons to represent both individual files and folders.
Folders are groupings of files. You can keep these files and folders in many places, including a
diskette or AFS space. You create files using software such as word processors or drawing pro-
grams. Here are a few pointers to keep in mind:
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1 Selecting a file means highlighting the file by clicking its icon with the mouse pointer.
2 Dragging a file means selecting the file, and holding down the mouse button while you move
the mouse and the icon to a different place. Dragging a file moves it or copies it.
Working with files
You can save your files temporarily on the hard disk of a Macintosh in a site, but remember to copy
them to a diskette or to your AFS space when you are finished. Here are some guidelines:
• Work from the Desktop
The software you are using will run much more quickly if your files are on the Desktop rather
than from a diskette to the Desktop:
1. Insert the disk into the disk drive.
2. Double-click the disk icon representing your diskette when it appears on the Desktop.
3. In the window that opens, select the icon for the file you want.
4. While holding down the “Option” key, drag the icon to the Desktop. You should see a
message telling you the file is copying.
To copy files from your AFS space to your desktop:
1. Double-click the desktop AFS icon. (For help logging into your AFS space, see “Using your
AFS Space” next.)
2. Locate your folder and select the file you want.
3. Drag the file to the Desktop. You should see a message telling you the file is copying.
Note: Make sure to hold down the “Option” key when you copy files from your diskette. This ensures they
get copied and are being accessed from your diskette. Do this only when copying from your diskette,
not from your AFS space or back to your AFS space or your diskette.
• Copy files back to your diskette or AFS space
When you are finished working with the files, move them back to your diskette or your AFS
space by dragging them to the diskette icon of your AFS icon.
• Delete your files from the desktop
To make sure no one can access your files after you leave the computer, drag your file icon(s) to
the Trash (the trash can icon in the lower-right corner.) To empty the Trash, from the Special
menu, select “Empty Trash…”
Finishing up
When you are finished working in the computing site, and you are sure that you have moved all your
files to your diskette or AFS space, you should restart the computer. This ensures that all of the
programs are closed and you are logged out of your AFS space. To restart the Macintosh, from the
Special menu, choose “Restart.”
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Using your AFS space
Your AFS space is 5MB of disk space on a central server where you can store your electronic files,
e-mail files, applications and customizations. AFS space is easy to use; you move files into and out
of your AFS space the same way you do on a disk: by saving, copying, and deleting. With your AFS
space, you can:
• Store files that won’t fit on a single diskette.
• Get the most out of Netscape Communicator in the student computing sites. You’ll be able to
use your own bookmarks, send e-mail, and post to newsgroups—all with Netscape Communica-
tor.
• Share files with colleagues, students, instructors, and friends by creating a shared folder in your
AFS space.
Using your AFS space:
1. From the Apple menu, select “Chooser.” See Figure
6.
2. In the upper-left section click once on “AppleShare”;
in the lower-left or AppleTalk Zones select the site
(IT CC Atrium, IT BAC 16, or IT ECG 150); in the
upper-right section (Select a file server) select AFS
Land and press RETURN or click OK. Figure 6. Chooser
3. When the window indicated in Figure 7 appears, type your user name, press tab and type your
password. Then either press RETURN or click OK.
Figure 7. AFS Land Log on Figure 8. AFS Land user ID
4. In the new window (Figure 8) that appears, select the option that is your user name. If your login
is successful you’ll see on the desktop an icon with your user name.
5. To see the contents of your AFS space, double-click the AFS icon.
Logging out of your AFS space
Be sure to log out of your AFS space before leaving the computer. To log out, click and drag the
AFS icon to the Trash.
Getting help with AFS space
One file is necessary for using your AFS space called AppleVolumes. This file contains only three
lines, the first is the path to your AFS space. If this file should become corrupted or you should
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accidentally delete this file, you will not be able to log onto your AFS space from the Chooser. To
restore AppleVolumes:
1. Telnet to the ASU General Purpose Server (the instructions are in Using e-mail under “To find
your e-mail address”).
2. Log in with your user ID and password.
3. Type “ls” which will show you a list of files in your AFS space.
4. At the prompt, type the following:
pwd >> $Home/AppleVolume
5. Again type “ls”, this time you should see a new file called AppleVolumes.
6. Type “cat AppleVolumes” to see the contents of the file which should look like the following
example (user ID student38):
/afs/asu.edu/users/s/t/u/student38
/afs/asu.edu
/afs/asu.edu/mac
7. Type exit to log off theASU General Purpose Server.
For more on AFS space, including how to get your AFS account, see the Computer Assistance
Center or the web page at http://www.asu.edu/it/fyi/start/accounts.html
Browsing the Web
A Web browser is a computer program that allows you to navigate the World Wide Web (part of the
Internet). In the IT computing sites, Netscape Communicator is installed in all computers.
ASU maintains a series of excellent Web pages on all aspects of university life, including computing.
On the Web, you will find answers to almost all of your computing questions.
Starting Netscape Communicator
Double-click on the Netscape icon on the Desktop.
When the Communicator window opens, you will see the ASU home
page. A good starting point for computing help is ASU Web: Help:
Figure 9. Netscape Icon
1. From the File menu, choose “Open Location.”
2. In the “Open Location” box, carefully type the following web address (called a URL):
http://www.asu.edu/asuweb/footer/help/
3. Click “Open.”
When ASU Web: Help appears in the Netscape Communicator window, glance through the menu to
see the services and resources it offers.
Links
There are two ways to move to another page: you can type a URL, or click a link. Links are places
on a page that point to other pages. Links are usually highlighted or underlined; they can be text or
pictures. To move by clicking a link:
1. Move the mouse so the cursor moves around on your screen. You'll see the cursor change to a
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pointing finger in some places: these are links.
2. Click the link. While the network locates the page the link points to,you can check the status
messages at the bottom of the window.
Note: You can learn information about links by looking at them and at their URLs. (When you point to a link, its
URL is displayed in the status field at the bottom of the window.)
Back
The simplest way to retrace your steps is by using the Back button. Click Back (left arrow) to go
back one page. Continue clicking Back to retrace your steps. If repeatedly clicking the Back button
is tedious, do this: Click the Go menu and choose the page you want to return to. The Go menu only
offers page titles you've viewed in the current session.
Printing
To print the current page from the File Menu:
1. Click Print.
2. Choose the print options you want from the Print dialog box, and click OK.
When you print a page containing frames, the File menu contains Print Frame in place of Print. To
print the frame be sure to click once somewhere inside the frame before you select File/Print Frame.
Important: Navigator formats content according to the size of the printed page, not the size of the
onscreen window. Text is word-wrapped and graphics are repositioned to accommodate paper size.
Getting help with Netscape Communicator
• Use the Help menu in the upper-right corner of the Netscape menu bar.
• See the ASU publication Netscape Options at http://
www.asu.edu/it/fyi/equip/comm/netscape.html.
Exiting Netscape Communicator
When you are finished using Netscape Communicator, exit the
program. From the File menu, choose “Quit.”
Note: If you’re using a personalized version of Netscape, be sure to
save MY NETSCAPE FILES to your diskette or AFS space.
Personalizing Netscape Communicator Figure 10. E-mail Preferences
Running Netscape from your saved preferences will let you customize it, save bookmarks, and send/
receive e-mail. If you don’t personalize, you won’t be able to keep bookmarks or send/receive e-
mail in Communicator.
To set your preferences:
1. Open Netscape by double-clicking the icon on the Desktop
2. From the Edit menu select “Preferences”
3. In the Category: section click on the arrow to the left of “Mail & Groups” (Figure 10).
4. Under Identity, type your name and your Email address: (see “To find your e-mail address and
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select a printer” in Using e-mail)
5. Under “Mail Server” type your ASURITE user ID in the Mail server user name:
• Outgoing mail (SMTP) server: and Incoming mail server: will be the your e-mail address
minus your user ID (imap1.asu.edu is an example)
• Make sure IMAP is selected as the Mail server type:
• You can set Netscape to check for mail every few minutes, notify you with specific sound,
and remember your e-mail password under the “More Options...” button.
When you quit Netscape Communicator, a box will appear with the message:
“Quitting Netscape. If you personalized Netscape, would you like to save your settings?”
1. Move the mouse pointer and click on “Yes” or press RETURN.
2. The folder “MY NETSCAPE FILES” will appear on the Desktop.
3. Drag the folder to your diskette or your AFS space.
4. Delete the folder from the Desktop to prevent other customers from getting your profile.
To run Netscape using your settings do not start Netscape from the Desktop icon, instead:
1. Copy the folder “MY NETSCAPE FILES” from your diskette or from your AFS space to the
Desktop.
2. Open the “MY NETSCAPE FILES” folder
3. Double-click the “Netscape Preferences” file.
Note: Remember to save your settings every time you change your preferences and to copy the new settings
to your diskette or AFS space.
Using e-mail
You will probably use electronic mail (e-mail) to communicate with professors,
classmates, and friends. E-mail accounts for ASU faculty, staff, and students
are stored on ASU’s central computers (most e-mail accounts are on the IMAP
computers). To access your e-mail account, double-click on the Pine/email
icon on the Desktop. This opens a telnet program. On the Macintosh comput-
Figure 11. Pine Icon
ers, the Telnet program is NCSA Telnet.
Using Telnet to access your e-mail account
1. At the login prompt, type your username and press RETURN.
2. At the Password prompt, type your password and press RETURN.
Mail space AFS space
This brings you to your default e-mail program. Address
Printer
To find your e-mail address
1. Double-click the Applications icon on the Desktop.
2. Double-click the E-Mail folder.
3. Double-click the ASU General Purpose Server.
4. Log in with your ASURITE user ID and password.
5. At the General prompt, type menu and press RETURN. Figure 12. E-Mail Address
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The first two lines at the top of the next screen show your e-mail address (userid@imap1.asu.edu),
the amount of AFS space you are using, the printer where your e-mail is being sent, and the amount
of space your mail is using.
To select a default (lpr) or local (ansi) printer:
For most e-mail you may wish to print
locally. To select the local printer
1. From the Pine main menu press “S”
to access the setup options.
2. Press “P”, [Printer].
3. Using the arrow keys on the key-
board, highlight either “attached-to-
ansi” (local printer), or “lpr” (the
default printer).
4. Press “S” to select a printer.
5. Press “E” to exit setup options.
6. Press “Y” to save your changes and
Figure 13. Printer Setup
return to the Pine main menu.
If you have the default printer selected, your e-mail will print to that printer no matter where you are
reading your mail. For example, if your default printer is UCC1, all your e-mail will print in the
Computing Commons.
To select the printer:
1. Log onto the ASU General Purpose Server.
2. Type”menu” at the prompt.
3. Press zero (0) to go to the menu #2.
4. Press 3. Select a Default Printer.
5. Scroll through the list using the Control (^) and U (up) or D (down) keys.
6. Press RETURN to select a printer.
• UCC1 is in the Computing Commons Atrium behind the Main Help Desk.
• BUS3 is in the BAC 16 computing site behind the Service Counter.
7. Press zero (0) to return to menu #1.
8. Log onto Pine.
9. Change your printer setup to lpr.
Electronic Post Office
Electronic Post Office (EPO) is responsible for distributing messages and ensuring reliable delivery.
In EPO you can designate an “alias” for your e-mail address such as "Joe.Schmoe@asu.edu" instead
of using your assigned e-mail address "user1234@imap1.asu.edu." It also provides ASU's electronic
directories with information such as your name and e-mail address. To view or change the informa-
tion in EPO for your account, go to the URL https://www-sec.asu.edu/epo/index2.html
Setting up an “alias”
Log into EPO using your ASURite user ID and password. Once you logged in, you are given 15
minutes to view your account and make changes.
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1. In the frame just below the log in frame scroll down and select the option to “Modify Account.”
2. Your account information will then be displayed in the frame to the right of the log in frame.
3. At the top of that frame is a list of options, select “Aliases”
4. Below the scroll window showing the aliases assigned to you press the button to “Add.”
5. A window will pop up asking for the alias you wish to add. Type in the name and press “Add.”
Getting help with Telnet and e-mail
• See the ASU/Information Technology Documentation “Getting Started with Pine” http://
cgi.asu.edu/it/fyi/cgi/document.cgi?page=quicklook
• See the “E-Mail and other Internet Services” web pages http://www.asu.edu/it/fyi/internet/
index.html
• Send an e-mail message to email-q@asu.edu.
• Take a class. Get a current schedule of the Pine classes at the Computing Commons Help Desk
counter in the Atrium or at the Referral Desk.
Logging out of your e-mail account
When you are finished using Telnet, exit the program. From the File menu, choose “Quit.”
Typing a paper
Using a word processor is an easy way to type your class assignments. You
can change the content and appearance of your files more easily than on a
typewriter. You can set margins, fonts, spacing, and much more, all at the
click of a mouse. The word processor program most frequently used at ASU
is Microsoft Word. Figure 14. Word Icon
Starting a word processor:
From the Desktop, find the icon labeled Microsoft Word. Move the mouse pointer to that icon and
double-click the mouse button.
Getting help with word processors
• Use the Help menu within the word processor to search for answers or take a tour of the pro-
gram.
• Check out a manual at the Help Center in the computing site.
• Take a tutorial in the Computer Assistance Center room 202 at the Computing Commons.
• Ask for assistance from the Help Center in the computing site.
Saving your work in a word processor
1. To save your word processing work, from the File menu, select “Save.” The first time you save a
new file, you should see the “Save As…” window, where you can name your file.
2. In the “Save document as:” field, type the name of your file and click “Desktop: to save your
work to the Desktop. See “Working with files” to learn how to save your files to your diskette or
your AFS space.
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Important: Save your work at least every 5 minutes to protect yourself from accidental loss.
Printing your paper
To print your paper, from the File menu, select “Print.” In the dialog box that appears, note which
printer name is listed at the top, make any necessary selections, then press RETURN.
Exiting a word processor
When you are finished using the word processor, exit the program. From the File menu, choose
“Quit.”
Note: Other word processor programs are also available and can be found in the Applications icon on the
desktop in the folder entitled “Word Processors-Editors-Tools.”
Creating a spreadsheet
Many professors will ask you to use a spreadsheet program. A spreadsheet is an electronic form of
the accountant’s worksheet. It is used primarily to enter, manipulate, compute, graph, analyze, and
store numeric data. At ASU, the most frequently used Macintosh spreadsheet is Microsoft Excel.
Starting Excel
To start Excel, from the Office icon on the menu next to the
Finder, choose “Microsoft Excel.” See Figure 15. Figure 15. Office Icon
Getting help with spreadsheets
• Use the Help menu within the spreadsheet to search for answers or take a tour of the program.
• Check out a manual at the Help Center in the computing site.
• Take a tutorial in the Computer Assistance Center room 202 at the Computing Commons.
• Ask for assistance from the Help Center in the computing site.
Saving your work in Excel
To save your work:
1. From the File menu, select “Save.” The first time you save a new file, the “Save As…” window
opens where you name your file and specify where to save it.
2. In the “Save as:” field, type the name of the file and click “Desktop” to save your work to the
Desktop, then click “OK.” See “Working with files” to learn how to save your files to your
diskette or your AFS space.
Important: Save your work at least every 5 minutes to protect yourself from accidental loss.
Printing your spreadsheet
To print your spreadsheet, from the File menu, select “Print.” In the dialog box that appears, note
which printer is listed at the top, make any necessary selections, then press RETURN.
Exiting a spreadsheet program
When you are finished using the spreadsheet, exit the program. From the File menu, choose “Quit.”
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Color printing
Color printers are located in the Atrium and in the Color Copy Center 215 in the Computing Com-
mons available from any workstation in the IT computing sites.
Printing your document
To select the color printer in the Computing Commons Arium
1. Open the Chooser from the Apple Menu.
2. Select LaserWriter 8.3.4
3. Select IT CC Atrium
4. Click once on the IT CC Phaser 550 Spooler.
To print to the Color Copy Center
1. Select Doc Prod Services CC215 in the AppleTalk Zone
Figure 16. Color Printer
2. Click once on CycloneF (Frozen).
Color printing charge
There is a charge for printing ($1.00 per page on white paper and $2.00 per page charge for transpar-
encies) in the Computing Commons Atrium which is assessed through print cards. A card dispenser
is located in the north east corner of the Compting Commons or you can purchase the cards at the
Color Copy Center 214 from 8am to 10pm Monday through Friday. You must use the paper and
transparencies provided. Pricing for printing to CCC214 is available there.
Getting computer accounts at ASU
When you get your ASURITE USERID, you receive accounts on the IMAP servers for e-mail, 5MB
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of AFS file space, access to any Information Technology computing site, access to the General
purpose UNIX server software and applications, and free black & white printing (2 copy limit).
These accounts are generally enough to get you started, but if you need other accounts on the
University’s shared central computers, you can generate them yourself.
To update an account:
From the SELFSUB workstations follow the directions on the screen to add services. For additional
information or assistance, contact the Accounts office, Computing Commons 105, 965-1211.
To learn more:
For answers to frequently asked questions about accounts, use your Web browser to access ASU
Information Technology FYI pages (http://www.asu.edu/it/fyi). Select “Expand This Menu” then
choose any of the pages highlighted under “Getting Started”:
Overview of Services
ASURITE
Information Technology Servers
Getting an Account
Announcement Services
Getting software for your home or office computer
Computer Assistance Center in the Computing Commons 202 distributes some software under site
license agreements the list of software available can be found by pointing your Web browser to http:/
/www.asu.edu/it/fyi/equip/index.html. Other software can be purchased at the Computer Store in the
Computing Commons.
Using additional software
In addition to these basic software packages, the IT computing sites offer a variety of advanced
software, including database, desktop publishing, electronic classroom, graphics, presentation, and
statistical and mathematical software.
Getting help with advanced software:
Use online help. After launching a program, look for a help menu or tutorial.
Take an ASU class. There are many computer classes offered covering topics such as word process-
ing, spreadsheets, programming, and graphics & presentation. A list of classes available can be
found at http://www.asu.edu/registrar/schedule/classes-main.html.
Take a tutorial. Self-paced tutorials are available in the Computing Assistance Center, Computing
Commons 202 or at http://www.asu.edu/it/fyi/help/CACenter/training.html.
Check out a manual. There are manuals available for use in the IT computing sites. If you wish to
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check out a manual, the Customer Assistance Center, Computing Commons 202 has a variety of
manuals. To get a list of the available manuals, point your Web browser to the URL http://
www.asu.edu/it/fyi/help/CACenter/training.html.
E-mail the consultants the e-mail addresses are listed at http://www.asu.edu/asuweb/footer/help/
#email
Web resources for the Mac
You can find information about buying software and hardware at the ASU Computer Store, Comput-
ing Commons 105, online at:
http://asucs.asu.edu/computer_store/
Other Web sites offer more Mac OS help, news, and information:
Apple Computer Inc.: http://www.apple.com/
Apple’s Mac OS page: http://www.apple.com/macos/
MacUser: http://macuser.zdnet.com/
Mac Addict: http://www.macaddict.com/
MacDirectory: http://www.macdirectory.com/
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