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Administration | Administrative Assistant Diploma in London

The Administration Diploma is an accredited qualification that deliver a comprehensive set of skills required for careers in Administration. The Diploma combines Administration skills training in an intensive, practical and interactive classroom training course with interactive and work related Microsoft Office skills training that can be completed on a flexible hours basis. This mix of skills is ideal to prepare you for a successful career in Administration or as an Administrative Assistant.

Course Format

The main Administration Course module is taught in an interactive and practical classroom format with experienced, live tutors. The Microsoft Office Training is delivered in a practical and interactive training program and can be taken on a flexible hours basis.

Diploma Content

The Diploma comprises our CPD Accredited Administration Course and the Microsoft Office Training. This ensures you have the optimal mix of Office Administration skills and Office IT skills.

Administration Course - CPD Accredited (Classroom training)

Communication Skills for an Office Administrator

Preparation of professional business documents, letters, emails etc

Telephone skills

Effective professional communication skills

Client care skills and being a point of contact for clients

Working effectively in an office

Understanding the purpose of organisational charts, objectives, missions and other organisational aims.

Time management to meet deadlines and dealing with stress

Filing and record keeping; an overview of the impact of Data Protection

People skills of a successful Office Administrator

Team working skills

Being proactive in your role

Business and Financial Skills for an Office Administrator

Understanding targets and budgets for an office

An introduction to management concepts

Understanding your career potential

CV and Careers Workshop to assist delegates in expanding job options and understand how to develop their careers

Policies and Legislation for an Office Administrator

The importance of policies and procedures to an organisations

Health and Safety legislation and our responsibilities

Legislation and compliance for an Administrator

An overview equal opportunities, diversity and Human Resources

Staff codes or practice, handbooks etc.

Microsoft Office Training - CPD Accredited

Three Microsoft Office Training Products Beginner and Proficient Levels (you choose which three from Excel, Word, PowerPoint, Outlook and Access).

On completion of the training course, you take assessment and gain CPD Certification in each subject

Additional Info

If you do not want to get the Microsoft Office Training and Certification, please see ourAdministration Coursewithout this training being included.

Course Accreditation

The Course is fully accredited by the CPD Standard Institute. This is an Institute that specialises in professional skills training across the UK and internationally. On successful completion of the course, you will receive a CPD Accredited certificate in Administration. This widely recognised certification will build your CV, Career Options and widen your job opportunities.

Souters is a Certified Microsoft Academy. This ensures that our training techniques and programmes i Microsoft Office are of the highest level.

Dates and Duration

The Administration main course section is in a classroom format and tutor led, it runs three full days which will be concluded by an assessment with CPD certification on successful completion. The IT section can be completed over three months on a flexi-time basis.