Web Store Sync

Background

Once your products are initially synced with Checkout, we
recommend keeping your products up to date in the Checkout point of
sale system.

When you press Sync Store under the Web Store manager, Checkout
will upload any changes made to your products to Shopify and
download any new orders that were placed since your last sync
time.

NOTE: If you create a product on Shopify, the product
will not sync to Checkout until that product is synced down
on an actual Shopify sales order.

When the sync is complete, you will receive the Web Store sync
log. If any conflicts were to occur, a button will appear above the
Sync Store button. If you click on that, you will see a list of
conclicts which will need to be manually resolved to be cleared off
the list.

If you close out of the Web Store Syncing Conflicts screen and
would like to get back to it, you can do so under Window on the
menu bar.

How to Sync Web Store

You can sync Checkout with Shopify by:

Go to Manager > Web Store

Click Sync Store in the bottom left

The initial sync will be a Force Sync. This will push all items
and images from Checkout up to Shopify. You'll also be given the
option to decide what you want to do with items that are currently
in Shopify.

Types of Sync

Checkout has two different sync types - standard sync and force
sync.

Standard Sync

Standard sync will only sync orders created since the last sync
and any item changes. As noted above, any items created in Shopify
will only sync down into Checkout after they are placed on an
order. On the other hand, any items created in Checkout since the
last sync will be pushed up to Shopify during the standard
sync.

You can perform a standard sync Checkout with Shopify by:

Go to Manager > Web Store

Click Sync Store in the bottom left

Force Sync

Force Sync is an option for resolving sync issues between
Checkout and Shopify. You get the same options when Force Syncing
that you have on the initial sync.

WARNING: When you Force Sync Checkout with Shopify it
will remove any information regarding your Shopify collections.
Before performing a Force Sync it's a good idea to backup Checkout
and Export your products from Shopify.

Step One: Exporting Products from Shopify

Login to your Shopify store as the admin
(shopifystorename.myshopify.com/admin)

Click on the Products tab along the left hand side of the
screen

Click on Export in the upper right

Select to export All Products and export as a CSV

Click Export Products

You will be emailed a CSV file that contains your product
information.