I have been employed with Davenport University since 2000. I became a VA Certifying Official in 2004. Sonya Mateen and I shared the duties for certifying our Veteran students for 2 years. Because of the growth in our Veteran population and the centralization of the Registrar’s Office, we found it necessary to train new Certifying Officials in my area to take over the certifying duties. I supervise and assist (where needed) Birthene Banks with certifying and updating enrollment certification for our veteran students to insure compliance with rules and regulations of the Department of Veteran Affairs. I work with Birthene and Sonya to insure there is always someone in the Registrar’s Office that can help answer our veteran’s questions when they call.

I feel a sense of urgency regarding our VA population and possess a tremendous commitment to provide great customer service to all of our DU students and especially to our veterans. I have a deep appreciation for their service to our country and find it an honor to be a part of helping Davenport University’s veteran students achieve their educational goals.