A healthcare support system and healthcare support method for scheduling a clinical visit of a patient are presented. The healthcare support system comprises a processor and a computer-readable storage medium, wherein the computer-readable storage medium contains instructions for execution by the processor, wherein the instructions cause the processor to perform the steps of obtaining clinical patient data descriptive of a clinical condition of the patient, obtaining psycho-social-assessment data of the patient, and scheduling a clinical visit for the patient based on said clinical patient data and said psycho- social-assessment data. Further, the present invention relates to a computer-readable non- transitory storage medium and a computer program. The proposed system assists in determining the need of a clinical visit, the urgency of a clinical visit and the nature of this visit in terms of required procedures and tests, topics to be discussed and professionals to be seen. Instead of purely relying on data descriptive of a clinical condition of the patient, a psycho-social-assessment is also considered.