Progressive Insurance won't put Flo on the Phone - Loses my Business

this is a discussion within the Everything Else Community Forum; Originally Posted by TheOak
I have had State Farm for 20 years. When I call my agent a real person answers that knows me, if I need to make a claim, they come to my house, when i bought a ...

I have had State Farm for 20 years. When I call my agent a real person answers that knows me, if I need to make a claim, they come to my house, when i bought a new house he came to just visit, I have never had one issue with SF.

I actually called my agent to tell him I had received a ticket to see what my rates would do and this is how the conversation went.

"Matt, i got a ticket, how much will my rates go up?"

"Shane you have been with us so long that you could get 3 tickets and your rates wouldn't go up."

"Thanks Matt, that is probably a piece of information that you shouldn't have shared with me."

We laughed together...

What's your agent's number... I will tell him you got three more tickets....