Weighing the importance of software features The following ILTA KM publication describes principles that apply to all sorts of product-selection projects, not just to search. Clarify has the definitions that Cersys uses. In addition to impact ranking, it is helpful to consider when the feature will be needed. Something might be business-critical in the long run,…

Should a medium or small law firm invest in a Document Management System? Yes. Enterprise search sounds so powerful… can that be used instead? Could you instead leave everything as it is, where it is, and apply Enterprise Search to make it accessible firm-wide? I don’t know of a search solution yet, that eliminates the need for a DMS. What does…

With a search, WHAT you find is quite dependent on WHERE you start. In this article, I describe several of the dimensions involved in default search scope, stemming from WorkSite desktop and server configuration.

Wild cards behave differently in 8.5 WorkSite compared to 8.2, now that the IDOL indexer is available. A particular difference is the default use of wildcards in text fields, and in how wildcards affect search results. With the introduction of Autonomy’s IDOL to the WorkSite suite, a subtle but important change was made to the search…