Can I order a custom saber I've previously seen on your site that you no longer offer?

Unless you have 249 friends who want to buy the same saber, the price to create a single unit will be substantially more and we don't typically do it. Once a saber is out of stock or retired, it's probably gone for good in most cases.

Do all Ultra Sabers come with sound? Can I get sound in my Ultra Saber? What type of sound can I have in my Ultra Saber? Can I mail by saber back to have sound added?

No, not all Ultra Sabers come with sound. Sound is an added option. If you select a STUNT saber this saber will NOT come with sound. If the title for your saber does not say "WITH SOUND", then your Ultrasaber will not come equipped with sound. We use our own custom soundboard called the Obsidian USB. Check out the video for it here. You can get additional sound fonts for your Obsidian here.

Only the saber listed on our Sabers with Sound section can have sound added to them. If the saber is NOT listed in the Sabers with Sound section, then sound can not be added to it, there are no exceptions to this. If you purchased a saber listed in the Sabers with Sound section as a STUNT saber, you can mail your saber back at a later date to have sound added at an additional charge, email us at info@ultrasabers.com to set this up.

To purchase a saber WITHOUT sound please purchase from our Single Blade Sabers section or our Double Blade Sabers section and select STUNT. And again, if your saber does not say "WITH SOUND" in the title then this is a STUNT saber and will not come equipped with sound.

Do you install mirrors in the tips of your sabers to help with the lighting?

Mirrors stop the light from passing through the blade tip and do not give the effect of a real blade. We use a semi-transparent film which reflects most of the light, but allows some to pass through. This, along with our specialized film removes the bulbing effect, elminates most of the base flair and provides a consistent light through the entire distance of the blade itself.

Do you use the LED Engin and Luxeon Rebel LEDs in all of your sabers?

Yes, we use LED Engin and Luxeon Rebel 5W, 9W, and 10W LEDs in our sabers.

Does my saber come with a covertec wheel? Can I add a covertec wheel to my saber? Do you sell covertec clips?

A covertec wheel is the knob on a lightsaber that allows you to attach the lightsaber to a covertec clip and wear it on your belt.

A covertec clip is the clip that you wear on your belt that allows you to hang your lightsabers from a covertec wheel for costuming or to just carry your saber in general. This is typically done with the blade removed. The blades are removable on ALL Ultrasabers.

Not all Ultra Sabers come standard with a covertec wheel. All Prophecy models, all Shock Models, all Reaper Models, all Scorpion Models, The Bane, The Bellicose, The Overlord, The Guardian, The Archon v2.1, The Graflex SE & CE, the Chosen One SE & CE, and The Consular all come standard with a covertec wheel and one does not have to be added or purchased.

If your Ultra Saber doesn't come standard with a covertec wheel, you can have one added before it ships. There is a dropdown box for covertec wheel install in the listing for every saber that does not come with a covertec wheel, just select yes for us to install one and in the comments field of your order specify where on the hilt and what color covertec wheel (silver, black, or gold) and we'll take care of that for you before the saber ships.

How can I help keep my blade tip on my blade during duels and sparring?

How do color changing discs work?

You remove the blade, drop a disc down the blade socket, then replace the blade. Easy! These only work properly with the Adegan Silver blade color. Colors obtained using color discs create a blade that is significantly dimmer than if you just ordered that color blade standalone (for example Guardian Blue is much brighter than using a blue color disc).

How do I attached or remove the blade from my Ultra Saber?

Watch this video for our blade how to:

How do I re-attached the tip that has fallen off my Ultra Sabers blade?

How do I remove the battery pack on my saber with sound? How do I charge the batteries on my saber with sound? How do I access the USB port on my soundboard?

Watch this video for information of how to access the battery pack on your Ultra Saber with sound:

How do I upload soundfonts onto my Obsidian soundboard or change the sensor settings? How do I change the settings on my Emerald Driver?

How do I know if I have the Obsidian USB 3.x or 2.x or 1.x version?If your serial # is 12120000 or higher then you have a 3.x version. If it is lower then you have a 1.x or 2.x version.

If your purchased your soundboard after February 2013 then you have a 3.x version.

How can I find my Serial #?Connect your saber to the Obsidian Launcher and your serial # can be found at the top of the Launcher.

Does the Obsidian USB 3.x work with the Obsidian Launcher v2.2.2?No, you risk permanent damage to your saber by using the older Launcher with an Obsidian USB 3.0 soundboard. If your serial # is 12120000 or higher or if you purchased your saber after February 2013 DO NOT USE THE v2.2.2 LAUNCHER WITH YOUR OBSIDIAN 3.0 SOUNDBOARD.

Does the Obsidian USB 2.x or 1.x work with the Obsidian Launcher v3.x.x?No.

If you have the Obsidian USB 3.x or the Emerald Driver then download and install the Obsidian Launcher v3.1.4 fromHERE(be sure to uninstall any previous Obsidian Launcher installs before installing the v3.1.4 or it will not work properly. You can re-install v2.2.2 after v3.1.4 installed, but it must be uninstalled before you install v3.1.4)

No it's not. If it was, we wouldn't sell single colors. The light transmission through a color filter varies from 50% to 85% depending on color. Please do not order the Adegan Silver thinking that the light will be just as bright. We wish it was, but itís not. In other words -If you want an Adegan Silver blade for its color -go for it. If you want an Adegan Silver blade for the color disks - we highly suggest a different color as you will be disappointed with what you receive.

What is a blade plug?

Blade Plugs are designed to be installed in your saber when the blade is removed.

They
give the hilt a cool look with the blade removed (see below) and help
to prevent shining a high powered LED directly into yours or someone
else's eyes.

RECHARGE PORTS ARE NOT COMPATIBLE WITH STANDARD SETUP.Do NOT select a Recharge Port with Standard Setup.

**Any Saber with a recharge port purchased on or after 10/13/2013 will be made with a 2.1mm port. Any saber purchased before 10/13/2013 was made with a 2.5mm port**

A recharge port allows you to charge the batteries in your saber without having to remove the batteries. It is a port added to the exterior of the saber that you simply plug our provided charger into. You can still remove the batteries from the saber to charge them in a battery charger or you can charge your batteries in your saber through the recharge port without having to remove them.

A kill key stops the flow of current/power/electricity to your lightsaber. There is a constant current draw on high powered LEDs and soundboards even when your lightsaber is turned off. This current draw is minimal, especially with the Obsidian USB soundboard, this current draw is nearly non-existent. However, if you would like to take that constant current draw from nearly non-existent to completely non-existent then a kill key would allow you to do that. When the kill key or your charger are plugged into the recharge port the flow of current is completely "killed." This also means you CANNOT operate your lightsaber while it is plugged into the charger or while the kill key is inserted. If you would like to be able to turn your lightsaber on while it was plugged in then select do not select the kill key option. I personally highly recommend not getting the kill key. They are not useful and they actually take functionality away from the saber. In other words, kill keys are useless in an Ultrasaber and are a waste of money. Recharge Ports alone however are GREAT investments and add a ton of functionality to your Ultrasaber and are one of our best features as an added option.

The 0.2A Charger provides enough current to charge your batteries in a few hours while your saber is OFF. If your saber is on, it requires more current than the 0.2A Charger is providing and the batteries will be draining instead of charging. If you wish to leave your lightsaber on for an extended period of time (overnight, days, weeks, etc) then the 0.2A charger will not provide enough power for this type of operation. It is solely used to charge the batteries while the saber is off.

The 1.2A Charger provides enough current to charge your lightsaber quickly. It can also be used to keep your lightsaber on for extended periods. With a 1.2A charger plugged into your recharge port (without a kill key) your lightsaber can be left on indefinitely (overnight, days, weeks, etc) without cutting off or draining the batteries. This is great for keeping your lightsaber on display.

A red light on your charger means the batteries are not fully charged yet. A green light on your charger means the batteries are fully charged.

Check out this video for more information:

What is Quick Disconnect?

Quick Disconnect is an option offered with sabers that use the MLS (Modular LED System) unit to house the LED. This option allows you to remove the MLS unit and replace it with one of a different color. Additional MLS units are sold here: http://www.ultrasabers.com/product-p/mls.htm or here for Emerald sabers: http://www.ultrasabers.com/product-p/e-mls.htmThese units currently fit into the Bane,
War Glaive, Dark War Glaive, Arbiter, Dark Arbiter, Consular, Archon v2,
Bellicose, Shock LE, Dark Shock, Manticore, Overlord and Raven.

This option does NOT work with the RGB color selection or with 4 channel Emerald Sabers, only with single color sabers or 2-channel Emerald Sabers. Please do not select Quick Disconnect with the RGB color option or 4-channel Emerald Sabers.

What is the RGB (Red, Green, Blue) blade color option?

The RGB color options means that your saber will have 7 different colors in one hilt. The seven different color options are:

The saber is made with one high powered LED with 3 color diodes (Red, Green, and Blue). The saber will come with 3 or 4 switches. If you have 3 switches, each switch controls one color diode. If you have 4 switches, then the top 3 switches each control one color diode and the bottom switch is the Master Switch that cuts the entire saber on and off. You can turn more than one color switch on at a time to get more color combinations (up to 7).