Within 30 days of purchase:

We will issue a refund, excluding any shipping and handling fees, for all unused, undamaged and/or defective products returned within 30 days of purchase. All products must be returned in its original packaging and with all accessories to ensure a full credit.

Rated 1 out of 5 by Shell Disappointed
Actually, this coat is very comfortable and quality Materials are very good. However, some of buttons on this coat are rusty and looks like a lot of spots on the buttons. I am not sure whether or not this jacket has been have been storing for a while.
January 31, 2013