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I traveled to Castro Valley for a conference at Cal State East Bay in Hayward. Chose this hotel based on the availability of a hot tub, free breakfast, and the proximity to CSU East Bay (5 miles). The hotel was beautiful and clean, breakfast was delicious, I loved the hot sausage and the kids loved the pancake machine. Yes, they have a machine that makes pancakes for you!Our room was spacious even for our family of four (two small kids) and came with a microwave and mini fridge.The staff was exceptionally courteous and helpful. I called before my trip with questions about public transportation in the area. The manager I spoke to (Omar) didn't know the answer but he did some research, found the information I was looking for, and called me back within minutes. He answered my questions and was able to anticipate my needs and provide additional helpful advice.My wife appreciated the fact that she and the kids were able to walk from the hotel to the downtown Castro Valley / Castro Village shops and restaurants. The area seemed very safe and we even played a round of miniature golf at the Golden Tee Golfland down the block. We loved our stay and will definitely stay there again if we return to the East Bay area.Another thing that I noticed, which is usually a peeve of mine when staying at hotels, was that the room had good ventilation. There was a powerful exhaust fan in the bathroom that prevented the rest of the room from getting humid even after multiple showers. The fan on the heating/AC unit was also quiet and didn't disturb us when it occasionally came on at night.

Stayed: April 2014, traveled on business

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Ask Silas B about Holiday Inn Express Castro Valley - East Bay

Thank Silas B

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

My staff and I thank you very much for the excellent feedback! We consistently strive to better enhance guest experience and I am ecstatic that you touched on some of the key aspects of our guest service. If I may be of any service to you please do not hesitate to contact me directly. We thoroughly appreciate your compliments and look forward to once again providing you with exemplary service and accommodations.

Yours Cordially,

Omar Ansari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

All reviewsbay areafront deskpancake machinegreat place to stayour home away from homeyogurtvisiting san franciscorecommend this hotelfantastic hotelbeds were very comfortableoakland airportcomplimentary breakfastnon smokingfridge and microwavecomfort innhousekeeping staffeasy access

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Awesome Place from the minute you arrive the Staff very attentive to your needs and make you feel like family.the Greeting's by name coming and going from lobby.on site laundry, market store, gym and surrounding restaurants within walking distance.and Breakfast the most important meal biscuits n gravy, alternating days of sausage and bacon and cheese omelets.and scramble eggs also have milk, yogurt, pancakes, cinnamon rolls, Juices not in containers but dispensed from and toast, coffee " well you get picture".Bathroom have automatic bathroom sensing light switch so you never turn on light

Thank you for taking the time to write us such an excellent review! I am thrilled to hear that you enjoyed your stay with us and that my staff was able to provide you with the kind of service all guests deserve! I will certainly pass your wonderful comments along to my team who I am sure will appreciate the recognition. We value your business and look forward to your next stay with us!

Yours in Service,Omar Ansari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

This hotel has now been fully upgraded as a Holiday Inn Express (previously a Comfort Suites). Rooms have all new furnishings and Castro Valley is a nice, central location to get anywhere within the Bay Area.

The hotel is top notch, kept very clean and staff are friendly and accommodating. I observed the staff cleaning the common areas including the breakfast room with a fine tooth comb daily! You don't often see that in moderately priced accommodations.

Stayed: March 2014, traveled with family

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Ask Kalolina27 about Holiday Inn Express Castro Valley - East Bay

Thank Kalolina27

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Gratitiude for the excellent review! As you have mentioned, we are now proudly serving our guests as a Holiday Inn Express! Same great staff, just a new look! I appreciate your compliments about our hotel and staff members and will certainly pass along your comments to my team. Thanks again for being our guest, we hope to have the pleasure of accommodating you once again in the near future.

Yours Cordially,

Omar Ansari & the Holiday Inn Express Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

We've been staying here for many years as we annually come for the BASS conference. This hotel never ages! Staff is great and very accomodating. The recent upgrades are fantastic and the hotel is always very clean. Thanks for providing such a great home away from home!-Steve & Kelly

Room Tip: I've stayed in 5 or 6 different rooms and never had a bad one.

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Stayed: March 2014, traveled as a couple

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Ask steve t about Holiday Inn Express Castro Valley - East Bay

Thank steve t

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Gratitude for the excellent review! It is always a pleasure to welcome the Bass Conference attendees and I hope that we exceeded your expectations this year! As you mentioned, most of our former and new guests love the upgrades. We appreciate your business and look forward to welcoming you back for the 2015 Bass Convention!

Warm Regards,

Omar Ansari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Quiet room, all the necessities, very helpful staff. Surprisingly quiet since it is close to Rt 580. Close to the Castro Valley BART station so easy to get in to San Francisco. Reasonable rate for the bay area. Staff was interested in helping may my stay comfortable.

Room Tip: Chose one facing "CV Boulevard."

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Stayed: January 2014, traveled solo

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Ask Kathy T about Holiday Inn Express Castro Valley - East Bay

Thank Kathy T

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

My staff joins me in thanking you for taking the time to give us an awsome review on Tripadvisor. It was our pleasure to accommodate you and I hope that you will give us another opportunity to serve you again in the near future.

Best Regards,

Omar Ansari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

The experience at the Comfort Suites was so enjoyable that this is my second time staying there. The friendly faces and the fact whatever you need they are always there to help. The breakfast they have in the morning is complementary and is wonderful. It is also very convienant. The room I asked for was given to me both times. It was very clean and peaceful to stay. I highly recommend this Hotel and would and plan on staying there again in the future

Room Tip: I would think any room is wonderful!!!

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Stayed: January 2014, traveled solo

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Ask Mary1933SOS about Holiday Inn Express Castro Valley - East Bay

1 Thank Mary1933SOS

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Gratitude for the excellent review of our hotel and staff. I am pleased to hear that your experience with us was nothing short of spectacular. I will certainly pass along your wonderful comments to my staff . We appreciate your business and look forward to serving you again.

Warm Regards,

Omar Ansari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

This hotel is very well run and has great customer service. The staff is exceptional. The hotel is well maintained and was in a good location for me. It had everything I needed. I really appreciate the personalized service and attention from the staff. I needed a few things from housekeeping and they responded immediately. Overall a very comfortable stay and I highly recommend this hotel. Breakfast was good and there was plenty of it. I just wish that they wouldn't use paper and plastic. Many hotels do these days and it makes me uncomfortable to see how much garbage is generated on a daily basis.

Stayed: December 2013, traveled with family

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Ask peynir99 about Holiday Inn Express Castro Valley - East Bay

Thank peynir99

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Gratitude for the excellent review! It is our pleasure to provide our guests with exceptional service and I am thrilled to hear that you enjoyed your stay with us. I will certainly pass along your compliments to my staff members who work diligently to ensure our guests are well taken care of. I completely agree with you in regards to the use of plastic and paper, however, per our brand standards for Choice Hotels it is required. We appreciate your business and look forward to serving you again in the near future.

Warm Regards,

Omar Ansari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Introducing the new Holiday Inn Express in Castro Valley, featuring 54 newly remodeled comfortable, spacious, and convenient rooms which are all 100% smoke-free and pet-free. We offer our guests complimentary Express Start breakfast, 24hr Front Desk, In-door Sauna, and a 24hr Fitness Facility. Free High speed Wi-Fi is available to all our guests. 37Inch Flat Panel HD TV's are installed in all our rooms, along with Serta-Elite Plush Mattresses. Newly built Market Place available to our guests. Our hotel is centrally located in the East Bay, CA in a desirable and friendly neighborhood with plenty of restaurants and fun activities nearby such as Lake Chabot Regional Park, (Fishing & Boating) Oakland Coliseum, Golfland Golden Tee, Willow Park Golf Course and much more! The Holiday Inn Express, Castro Valley hotel is committed to achieving exemplary guest satisfaction, and we look forward to providing you with quality customer service!...more less

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Also Known As:

Comfort Hotel Castro Valley

Comfort Suites Castro Valley

Castro Valley Comfort Suites

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