Viewed a property which we were interested in recently, main reason for wanting to view was that it had four bedrooms to accommodate myself, my partner, and my four children and that pets were considered. Perfect or so I thought. Viewed the property expressed our genuine interest prepared to pay full rental, and was then told that due to the fact that our dog was 'large' the Landlord did not want to consider our application. At the time of the viewing in a convivial reciprocated conversation w... read full review

Well, that is a disappointing side to WealdPropertyManagement...... AND that land-LORD.
Of course property owners/landlords should be able to decide who lives in their property BUT normal civil decency should have resulted in a more decent response from the landLORD and certainly from the new start-up (upstarts?) online agent WealdPropertyManagement.
Having written this comment I must admit that WealdPropertyManagement do a very good job of presenting properties well on their website.....

The service that Alex and his colleagues provided me when I moved into one of their rented properties was very professional and efficient. They even found and negotiated the purchase of some furniture for me, above and beyond my expectations. Since moving in I have had some questions on how things work and Alex's staff have always got back to me very quickly with the answers. I have no hesitation in recommending Weald Property Management to other tenants.... read full review

Thank you so much to Alex and Catherine for organizing everything to do with renting our new house in Smarden.
Even though we were not straightforward clients as we were moving to Smarden from overseas.
The entire process was handled quickly efficiently and professionally. Catherine even went above and beyond what you would expect and arranged for gardeners to come and take over the maintenance of the property, gave us excellent advise on great schools in the area. She even gave us a less... read full review

I have lived in the cranbrook area all my life and have used many if not all of the local agents at some time over the last 15 years. Although there are many good agents in the area none have been as helpful as Weald Property Management and Alex Hill. I have been renting with them for 3 years now and have had no problems at all with the service I receive. I find them prompt and efficient and they have always gone the extra mile to meet my needs. Over the years I have found that all rental prope... read full review

Weald provided a first class service throughout. They showed us the property at the 11th hour on a wet saturday evening, they arranged all the necessary handover and when we had to move again after a few months they found replacement tenants in no time. , All matters were dealt with professionally and they went the extra mile to provide us with some helpful advice on our next rental. During our time in the house all remedial work required was seen to promptly which was excellent given the landlo... read full review

I have relocated using Weald Property Management to a charming and well kept property near Tenterden. I cannot recommend them enough, their local knowledge, service and professionalism made the whole move a pleasure. Nothing was too much to ask and Kate Pritchard the Letting Manager was incredibly helpful - she even found me a man with a van to help move my furniture. Since moving in, any assistance I have requested has been handled quickly and efficiently and the fact that the emargency 24 hour... read full review

complete shambles! this company do not care a damn about customers, zero customer service, even worse communication and basically deal with them at your peril!
Have had to sue them as they have not managed various issues with property, police called several times, only car about where they get paid from ie the landlord and not you!!... read full review

What agent could do to change your mind?

get qualified personnel but hey we are talking about estate agents afterall...

The tenant who has made these allegations has had an excellent service from Weald Property Management and has been dealt with fairly at every stage. The fact that the landlord and he have fallen out over various issues has meant he feels his only recourse is to write abusive emails to WPM and the staff, threaten legal action and write libellous comments on this web site. The matter is now being dealt with correctly and fairly through the correct channels.....

1 Star Review

Sep 19,2011

By: 'AnnoyedTenant'

Sep 19,2011

Branch: Cranbrook, The Estate Office, Benenden
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:

These people are absolute rip off merchants. The very lowest of the low. They let us move into a property with no water, or t.v., where the previous tenants had left electricty and water bill debts. The front door lock did not work, the porch was rotten, the shed had no roof, the gates/fence was rotten, the garden was massively overgrown and they and the landlord refused to do anything, telling us that it was our problem. They actually hung up on me more than once. The cest pool overflowed more... read full review

This review is a complete fabrication written by someone who may not have actually even rented a property via Weald Property Management but may have a personal axe to grind over something completely property un-related. All concerns and issues are dealt with by our staff as quickly as is possible and we have proven track record of successfully managing and letting exceptional property since 1985. We manage the largest portfolio of managed properties in The Weald of Kent with over 500 properties ....