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Next
Wednesday,
December
5,
at
11am
ET,
there's
a
live
video
chat
about
the
changing
world
of
business
process
management.
Think
BPM
supported
by
Social,
Mobile,
Analytics,
Operational
Decision
Management
(ODM)
and
Cloud
capabilities
to
achieve
operational
excellence
and
sustainability.
The
30-minute
chat
will
focus
on
topics
such
as,
the
state
of
the
market,
scaling
... [ + Read more ]

It’s
a
tough
environment
when
only
a
minute
percentage
of
companies
can
truly
differentiate
themselves
from
their
competitors
on
product
and
pricing
alone.
In
fact,
the
playing
field
is
leveled
for
the
majority;
compounding
this
challenge
is
the
complexity
of
changing
regulations
and
the
need
for
greater
transparency
at
a
time
when
all
internal
and
... [ + Read more ]

Customer
expectations
have
always
been
transferrable
across
industries
and
organizations.
Getting
rewarded
for
our
loyalty
is
one
such
example:
When
special
incentives
are
offered
by
one
type
of
business,
others
pick
up
the
practice
because
customers
come
to
expect
similar
rewards
in
exchange
for
their
patronage.
Today,
nothing
has
changed
for
business,
except
it’s
getting
... [ + Read more ]

A
quick
reminder
that
there's
another
live
demo
of
the
new IBM
Operational
Decision
Manager
v8
product
next
Wednesday,
November
14.
It's
part
of
the
ongoing
monthly
live
demo
series
--
a
good
opportunity
to
see
the
product
capabilities
in
action
with
live
Q&A. For
more
details
and
to
sign
up,
click
... [ + Read more ]

One
of
my
previous
posts
on
this
blog
discussed
the
difference
between
analytical
and
operational
decision
management
–
essentially,
the
two
main
capabilities
within
a
decision
management
approach
and
practice.
Each
has
its
own
specialized
function
and
value
as
it
relates
to
improving
decision
making.
Very
simply,
analytical
decision
management
(ADM)
offers
insight
and
prediction;
operational
... [ + Read more ]

We
know
that
a
large
part
of
success
often
comes
down
to
having
the
right
tool
(insert
skills,
personality,
experience,
etc.)
for
the
right
job.
One
of
my
favorite
examples
of
this
has
to
do
with
pizza-making.
Stay
with
me
on
this.If
you’re
a
pizza
aficionado
or
just
plain
foodie
that
loves
pizza,
you’ve
... [ + Read more ]