131 Customer Ratings

28 Customer Reviews

I was really impressed with the customer service. The guys were the best!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Elaine

Euclid, OH

October 27, 2014

Looking for interior small storage.

Staff

4.8

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Russell

Charlottesville, VA

October 23, 2014

Great experience. Office staff were attentive, observant and overall fantastic.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.1 out of 5 stars

By Andrew

Cleveland Hts., OH

October 16, 2014

the place is very dark too many lights out. safety issue im pretty sure you cant see cameras @ night

Staff

4.7

Cleanliness

3.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Kathleen

Cleveland, OH

September 30, 2014

Thanks!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Erica

Euclid, OH

September 30, 2014

I believe this facility is ran superbly. No complaints or comments

Staff

4.2

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Stacie

Cleveland, OH

September 27, 2014

very nice

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Euclid, OH

September 23, 2014

Staff were very helpful and friendly. Very happy with customer service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Elsie

University Hts, OH

August 25, 2014

I will recommend friend and family to use this storage so pleasant your staff is.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lisa

Euclid, OH

July 20, 2014

Jeff and Paul are great!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Lucille

Cleveland, OH

July 5, 2014

Everything was quick and smooth

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Leonard

Univ. Hts, OH

June 9, 2014

The employees at store 117 are exceptional!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Karen

Cleveland, OH

May 29, 2014

Everything was just as explained and accurate.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Pamela

Euclid, OH

May 23, 2014

the gentlemen were great friendly not only to me but every one whom enterd or called very personal..

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kathleen

Strongsville, OH

April 23, 2014

Employee's very helpful and really nice thanks great experience

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kelly

Cleveland, OH

April 23, 2014

Jeff and Paul were exceptional in every way in their dealings with me. They were always business-like in appearance and manner, but yet, they also exhibited a sense of humor if appropriate. If my financial situation were better, I'd never have moved all my belongings out of storage. They were always pleasant to deal with. You should be very proud of them!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By J.

Cleveland Hts, OH

April 5, 2014

fence on the back side near my unit needs
repair THANKS

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Yvette

S Euclid, OH

April 4, 2014

sales associates are very nice and friendly. They treated each person who entered the property (while I was there) with respect.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Eric

South Euclid, OH

March 26, 2014

The service is exceelent; the facilities are always orderly and clear and clean (path during winter snow). I am very satisfied.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kizzy

Bedford, OH

February 25, 2014

I always have a great experience with the staff on Neff Road, whether on the phone or in person. Those gentlemen are VERY friendly, empathetic, knowledgeable, and provide THE BEST customer service I've probably ever experienced. This is my 2nd time storing my belongings at this location and I live across town, but I appreciate and enjoy their customer service so much at this location I had to come back!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Joyce

Euclid, OH

February 5, 2014

Paul, has a great team

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Laura A.

Euclid, OH

January 18, 2014

no

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Samantha

Euclid, OH

January 17, 2014

The most genuibecustomer service that I received in a long time, towards myself and others as I was waiting!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Melanie

Cleveland, OH

December 5, 2013

GREAT GREAT JOB!! I have had a storage there for quite some time now and have recommended you due to the great service that I have received.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lindsey

Wickliffe, OH

November 26, 2013

All of the employees at my storage facility were genuine and very helpful. I was treated very well, as if I was family!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Ethel

Cleveland, OH

November 19, 2013

Because they met my need, right when I needed them.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rachel

Cleveland, OH

November 1, 2013

From the time I called on the 800 number to inquire about renting a storage unit, my experience was more than I could have asked for. The associate that took the call was very pleasant with me. She was attendative to my questions and the need for the storage. This was to determine the exact size unit I would need. At the location, the associate also exemplified great customer service. My overall experience with Uncle Bob's exceeded my expectation.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By James R.

Cleveland Hts, OH

October 31, 2013

I would like extended access in case I need a late entry (after 9:00 pm) or early entry (approx 5:00 am.) Possible?

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Cleveland

When the seasons change from hot to cold in Cleveland, you might find yourself wanting a climate-controlled storage unit to store either your winter toys or summer furniture. With extended access hours and free access to one of our moving trucks with your rental, Uncle Bob's Self Storage of Cleveland is looking out for your self storage needs. We are located on Neff Road between Interstate 90 and St. Clair Avenue.

Serving the Communities of:

Euclid, East Cleveland
44117, 44110, 44123

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!