Tools

Overview

Undoubtedly, we are in the midst of information technology revolution and, sure enough, every day presents it self new technologies that are fundamentally challenging the status-quo. And, at Aline we continually invest and make every effort to be on the forefront of technology, looking out for new paradigms and disruptors that are shaking up the conventional approaches. This is our DNA. We always are better prepared to advise you on the current trends, how they can revitalize, rationalize and reinvent your Organization and/or function, how you can better utilize them to your advantage and what the associated risks and benefits are.

Adopting any new technology and converting that into an useful beneficial business solution that your people can embrace demands holistic thinking right from vision/scope to nitty-gritty details of actual implementation including 'day-in-the life of x' scenarios thought upfront. This is exactly the Aline philosophy. We understand that you are unique and recognize your hunger for change. Combining both with the depth of our expertise and experience we advise you and guide you all along ensuring the money and efforts of your organization are well spent.

We have comprehensive implementation expertise in the following technologies:

Big-Data/IoT

Front-End and Mobility

SAP (incl. ERP, APO, BI, HANA & Fiori)

Kinaxis

JDA

Oracle (incl. eBusiness)

Reporting/Analytics

Data Integration

Big data/IoT

Data is fast becoming the most valuable currency in this new data economy. It is critical to making your business more successful — and it has changed the game as we knew it. Aline's big data solutions allow you to not just change with the game, but win it — through improved customer experiences and business operations.

Quickly and efficiently transform all your data into opportunity with Aline ETL and analytics, data integration, data management and infrastructure solutions, which help you:

Use all the data that's relevant to solving your business problems — don't be limited by data silos.

Become a more agile, connected organization with our comprehensive and modular big data solutions. Empower the right people to make the right decisions with all your data.

What we offer:

Analytics & Business Intelligence:Complex business problems require advanced analytical platforms. We can help run any analytics on any data anywhere, streaming or at rest, to drive better decisions across your organization.
Data Integration: Eliminate fragmented analysis with a real-time view of all your data. Integrate over 160 data sources, regardless of the underlying data platform or its location (on- and off-premises).

Data Management:

Become more productive as you develop, administer and monitor various data platforms — structured and unstructured — from SAP® to Oracle® to Microsoft® SQL Server® to Hadoop® to Cassandra to MongoDB and many more.

We combine the power of easy-to-use front end technologies with the power of Spark framework that is highly agile, on-demand, fail-safe, SaaS & Cloud enabled with global reach to provide you with the ease and flexibility for quick adoption.

IoT:

Our IoT services and solutions in supply chain are revolutionary and innovative. We are involved with various manufacturing companies to tightly integrate activities right from capturing information covering every activity in the manufacturing floor to providing integrated view for quicker, easier and centralized decision making. Some of the initiatives we are currently engaged in include:

Capture requirement for spare-parts for the machines in the field and transmit them to supply locations

Use of real-time critical components in the assembly floor incl. quality results and synchronizing with inventory management & logistics functions

Data collection, gathering, analytics and reporting of 'on-the-field' information to provide efficient support for services

Real time collection of product usage statistics and integrating them with maintenance & support services functions

Data Integration

Aline provides platform-independent B2B data integration and Platform integration software that tackles a wide variety of business integration requirements, without requiring custom code to implement, or specialized skill-set to manage. Aline also has deep expertise in other software tools and solutions that include:

Informatica

Oracle Warehousing & Data Integration (PL/SQL)

Teradata Integration

BigData, Spark, Hadoop

UNIX, Perl, Java etc.

ERP

SAP SOLUTIONS

Implement end-to-end business process across all line business with industry specific solutions

Streamline business with SAP's S/4 HANA Solutions and help the organization run like never before.

Business All-in-One solutions are designed to meet the needs of small to midsized business with industry-specific requirements. Aline's expertise and unique approach helps to optimize SAP Strategy Management, Rapid Deployment Solutions, Custom Integration of SAP Modules, and comprehensive SAP support.

Drive smarter processes, improve performance, and make informed decisions based on relevant information that can boost an organization's growth. Aline SAP BusinessObjects Intelligence (BI) solutions use various data sources to deliver high performance analytics on any device and across any platform. Avail real-time understanding of business with visualizations that help spontaneously explore and analyze Big Data in real time, extract insight from processes and social data, and access information anytime, anywhere. These analytics can be customized based on the enterprise's line of business and industry.

Reporting

SAP BusinessObjects ExplorerMobile App- Enable users to access real-time business insights and respond to business queries anywhere, anytime on their mobile devices.

Update employees with the latest insights on business in order to take smarter and effective decisions

Manage HR processes with an inclusive, integrated and global human capital management solution. With SAP ERP Human Capital Management (HCM), an enterprise will have the right tools to attract the right people, develop and leverage their talents, align their efforts with corporate goals and retain top performers. Increase HCM efficiencies with these key processes.

Features:

Finance

Strategic workforce management – Achieve business goals through the right resources, at the right time and the right price.

Service delivery –Individual services, shared services and mobile devices will deliver business content to the entire organization.

Talent management – Support the workforce throughout every phase of their employment, from recruitment and training, to development and retention.

Workforce analytics – Provide executives and HR professionals with real-time insight into the workforce through reporting and analysis tools.

Core HR and payroll – Essential workforce processes are streamlined and integrated on a global platform.

Operations

The SAP ERP Operations solution can help an enterprise achieve operational success in several key business areas. It is often the software foundation that contributes to excellence in procurement and logistics execution, product development and manufacturing and sales and service. Streamline day-to-day operations and sustain a competitive advantage through reduced costs, increased revenues, maximized profitability and improved customer service.

Procurement and logistics execution –Gain the ability to manage end-to-end procurement and logistics business processes for complete business cycles, from self-service requisitioning to flexible invoicing and payments. Optimize the physical flow of materials with SAP ERP Operations.

Product development and manufacturing –Perform production planning and manufacturing execution integrated with shop-floor systems, product development and life-cycle data management in a wide variety of industries.

Sales and service – Better manage customer-focused activities, from selling products and services, to managing professional-services delivery and internal processes like calculating incentives and commissions.

Accelerate innovation, maximize insight and utilize the incredible speed of SAP HANA in-memory technology to manage cloud-based apps from a single, open platform.

In-Memory Computing + Cloud = HANA

Gain visibility across the entire line of business, create new processes that weren't previously possible and drive growth.

The pace of business today is changing constantly and in order to survive the competitive environment, businesses needs real-time decision making capabilities with updated accessible data. SAP HANA helps convert businesses into a real-time enterprises, with in-memory applications for business and business intelligence in real-time. Make better informed decisions, cut costs and drive profitability using HANA's real-time operation analytics.

Features:

Process massive amounts of data with new insights and combine the built–in analytics of both SAP & 3rd party tools in order to meet user requirements

Merge business data along with geographical data in real-time to allow users to see, understand, and picture data

Avail various deployment options like on-premise, cloud and hybrid cloud

Various customized industry-specific & line of business – specific applications

Intoday's challenging business environment, companies are staying focused on their most valuable assets – their customers. Aline's SAP Customer Relationship Management (CRM) helps companies to manage their customers like never before. From marketing to sales to service, streamline every operation to improve efficiencies and deliver a better customer satisfaction.

Unlike other CRM software, the SAP CRM application helps companies to reduce cost and improve the quality of their business decision-making processes.

Overview

The SAP CRM solution enables a wide range of end-to-end business processes to address an array of marketing, sales and service situations. The functionality of SAP CRM is deployed step-by-step and easily adapts and extends to provide a more distinct customer experience.

Maximize customer satisfaction by delivering exceptional customer service while reducing service cost. The aim is to transform the contact center into a strategic delivery channel for marketing, sales and service efforts across all contact channels, while maximizing customer loyalty, reducing costs and boosting revenue.

Deliver high quality customer support with improved customer satisfaction

Allow customers to create new service tickets and track the existing ones

Streamline across all sales channels and end-to-end enterprise sales processes

Manage Partner channels effectively

Act on e-business trends and increase copetitiveness with better insight and analysis.

Improve customer convenience and control with powerful, intuitive self-services.

Marketing

With SAP CRM, marketers have the tools they need to make essential business insights and intelligent decisions to drive demand and increase customer retention.

Features

Standardize and streamline marketing process with a central marketing platform.

SAP CRM enhances customer satisfaction and reduces service costs by delivering exceptional customer service and streamlining service operations.

Features

Resolve issues quickly by providing appropriate tools.

Easy access to information will boost field utilization.

Increase customer retention.

Offer relevant services and products based on insights into customer needs.

Contact

With SAP CRM, transform the enterprise's contact center into a strategic delivery channel for marketing, sales and service efforts across all contact channels, while maximizing customer loyalty, reducing costs and boosting revenue.

Improve customer convenience and control with powerful, intuitive self-services.

Deliver consistent and accurate product, pricing and customer information across all customer touch points reducing the cost of sales and support.

Act on e-business trends and increase competitiveness with better insight and analysis.

Use streamlined, end-to-end, order-to-cash processes to make reliable commitments.

Services

With the SAP® CRM, IT companies have access to the IT Service Management application (SAP ITSM) enabling them to streamline their IT service operations. SAP ITSM facilitates key ITIL-compliant IT processes, such as incident and problem management, change and service asset management, knowledge management, financial management and more.

Features

Track and resolve incidents and problems quickly and easily through a streamlined service desk.

Integrate SAP ERP Financials solution to manage the financials of IT.

Use the built-in analytics and add-on tools from the SAP BusinessObjects portfolio to gain insights into the IT service desk operations.

Use transparency to define and enforce service level agreements and to satisfy customers and stakeholders.

Run all IT support services (SAP-related and non-SAP-related) in an easy-to-use Web 2.0 application that supports native integration with the SAP Solution Manager.

Empower employees, customers, and stakeholders with mobile software from SAP. The mobile platform makes it easy to build & deploy user-centric mobile apps that work seamlessly across any mobile device for improved operations, increased loyalty, and reduced support costs.

Aline can help businesses access true, real-time data anytime, anywhere and on any device with SAP Enterprise Mobility. With unparalleled integration to the back end system, benefit from the wide range of mobile applications and infrastructure designed for business users and for those out in the field. Unwire the business with mobile solutions from SAP and Aline, to give employees and customers the flexibility and accessibility needed for greater productivity. Satisfy customers better with SAP mobile solutions, and provide employees with secure access to important tools, reports and data - anywhere, anytime.

Put the power of SAP's advanced mobile platform to work and give mobile employees secure access to real-time information and processes anytime, on any device with Sybase Unwired Platform, Afaria and Sybase 365 from SAP. Aline offers competitive pricing and customized services for all of SAP's Mobility Platforms.

The Sybase Unwired Platform gives companies the tools it needs to drive mobile initiatives across the entire organization – with a development platform that is consistent, but highly adaptable to changing business needs. Companies can create and manage multiple apps on a mobile enterprise platform that securely connects the data sources to all major device types.

appsFreedom™ is the quick, easy enterprise mobility solution, designed to bring the robust world of enterprise and business systems to mobile devices. Users across the company and around the globe can access information anywhere, anytime quickly and securely. These pre-packaged, pre-integrated apps provide users with a wide variety of secure, single-task activities in SAP.

Streamline business processes, while becoming more nimble, flexible and responsive to changing business environments.

analyticsFreedom™ – Get real-time business intelligence from enterprise system data with a bird's-eye view of KPIs through analytics and reporting features.

Line of Business

Leverage the power of integrated, intuitive & flexible mobile applications

SAP's wide range of mobile apps, customizable to line of business, will help organizations boost efficiency and productivity – making it easy for employees to accomplish daily tasks anytime and anywhere from their smartphone, tablet or other mobile device.

Sales

Work from any mobile device with the efficient sales software that provides fast, reliable access to data. Whether at a customer site or on the road, sales professionals can use the SAP mobile sales apps to access accounts, contacts, leads, opportunities, activities, quotes, orders and analytics.

Features

Engage in more face-to-face sales through increased productivity.

Access data immediately, accelerate decision making and collaborate in real–time.

Increase order size and customer satisfaction by identifying up-sell and cross-sell opportunities.

Create quotes and apply discounts empowering field sales with these customer insights.

Increase the return on investment in SAP CRM with more frequent mobile use.

Workflow

The SAP Workflow app gives mobile business users quick and efficient access to business processes through a single, secure email application. With their smartphone, tablet or other mobile device, users can leverage a familiar and intuitive inbox experience and take action on critical business processes in a timely manner, regardless of where they are.

Improve decision making in the field and all levels of the organization.

Extend the value of enterprise applications with mobile accessibility.

Use centralized device management to gain full control of a wide range of devices and applications.

Drive mobile initiatives across the entire organization through enterprise-grade applications.

Time & Expense

SAP Travel Expense Approval Mobile App

Enable managers to process travel expense reports anytime, anywhere and speed up decision making and responsiveness. With SAP Travel Expense Approval, powered by Sybase Unwired Platform, managers can view and approve or reject travel expense reports from their mobile devices.

Features

Receive notification of travel expense reports awaiting approval.

View manager workflows for lists of all travel expense approvals.

Ensure adherence to company policy by viewing policy violation details.

Approve or reject travel expense reports and add comments.

SAP Travel Receipt Capture Mobile App

Simplify expense reporting and reduce the administrative overhead of working through receipts after employee travel. With SAP Travel Receipt Capture, powered by the Sybase Unwired Platform, business travelers can record, organize, submit and track expenses during a trip, direct from their mobile device.

Features

Create travel expense entries as they happen.

Capture receipt photos and record voice notes for expenses.

Send expense entries and attachments to the back-office system

Applications

Capitalize on flexibility and efficiency with Industry Mobile Apps from SAP and Aline. These mobile apps are designed to address the unique challenges and opportunities facing individual industries.

Explore Aline's industry-specific mobile applications:

Wholesale Distribution

Medical Devices

Pharmaceuticals

Consumer Products

Retail

The new, modern role-based user experience for SAP software

SAP Fiori is the newest UX powered by innovation, combined with deep business knowledge and supported with the latest UI technology to provide simple & intuitive mobile applications. Enhance user productivity and personalization for any existing SAP Business Suite or SAP Business Suite powered by SAP HANA investments and realize the seamless user experience.

Features

Role based applications – designed and customized for businesses and its needs

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The SAP® Supplier Relationship Management (SAP SRM) application accelerates the procure-to-pay processes for goods and services through simplification and automation. With SAP SRM, companies can improve their bottom line by bringing innovative offerings to the market and reducing procurement costs, building collaborative supplier relationships and better managing their supply bases.

Overview

Companies are strengthening supplier relationships and making procurement a more strategic partner in the organization. As part of the SAP Business Suite family, SAP SRM delivers the tools needed to take that next step by automating the goods and services procure-to-pay processes and extending the value delivered by SAP Business Suite.

Expand to the next level of added value in the complete purchasing cycle by enabling yourself to automate sourcing processes. With Centralized Sourcing, streamline the bidding processes and enable collaboration with suppliers for faster and increased savings capture.

Bid evaluation and awarding – Perform robust bid evaluation, including weighted score analysis. Use side-by-side comparisons of bids to evaluate proposals and evaluate them based on price as well as delivery times, experience with the supplier, dependability and ability to deliver.

Contarct

SAP® SRM provides access to all contracts through a secure repository, enabling procurement to monitor, identify and reduce maverick buying. SAP SRM can also act as a centralized warehouse for all operational procurement contracts, when integrated with the SAP ERP application.

SAP SRM evaluates requirements and identifies the optimal contract to fill a specified need, taking into consideration such factors as price, delivery time and location. It also enables to have multiple types of discounts, such as value discounts, quantity-based stepladder discounts, group discounts or rebates based on aggregated released values.

Key Functionalities:

Contract creation – Generate an operational contract from a bidding event, renewal or net new opportunity.

Contract execution – Achieve realized savings through the use of contracts as a "source of supply" across SAP SRM

Link suppliers to the purchasing processes through the supplier portal in SAP® SRM. With the application, companies have the ability to choose the optimal interaction channel for numerous business processes and documents and can collaborate more effectively with suppliers in supplier-facing processes.

Key Functionalities:

Document exchange – Exchange documents in any format seamlessly across the various systems through general-purpose adapters that facilitate messaging between SAP and non-SAP systems.

Supplier portal management – Use content provided by a suite of Web-enabled services to give suppliers direct access to their customers' SAP and non-SAP applications.

Supplier collaboration – Make integration with suppliers of all sizes economically. It becomes easy for suppliers to update and manage their transactions

Transform the organization with the new innovative Cloud offerings that will drive profitability, boost growth and provide a competitive edge. Engage customers, employees, networks and partners with SAP's cloud-based applications to manage the entire organization effortlessly.

Adapt to constantly changing market dynamics, satisfy customer expectations, supervise and seamlessly integrate business processes– HR, Finance, Production etc. – entirely on Cloud with the most comprehensive cloud computing portfolio that 35 million business users are already using!

AP Cloud Applications

Achieve the flexibility, choice, and control needed to drive innovation and agility. Our SAP's cloud applications are built by leveraging industry expertise and global reach to execute busines

Extend existing on-premise investments with SAP Cloud

Unique hybrid deployment and solution options to meet the required business needs

Utilize the consumer-like user experience to drive collaboration and results for employees, customers, suppliers, and other partnerss strategies at scale and adapt processes easily.

SAP® Certified Solutions from Aline are targeted industry specific solutions that help companies improve the efficiency of core processes, increase business agility and capitalize on new opportunities.

Overview

Supply Chain Management is experiencing a period of rapid change and influence within organizations. The main aim is not only to reduce costs but also to have competitive advantage, financial return and demand driven operational and innovational excellence.

Aline a premium provider of end-to-end Supply Chain consulting services. Our expertise in both strategic and tactical supply chain services, assist our clients in realizing the full potential of their supply chain investments.

Our understanding of the industry and recognition of the challenges faced locally while competing globally, helps customer optimize their services.

In today's complex and evolving operating environment, a company's ability to realize the benefits of strategic supply chain planning and streamlining business operations is becoming ever more reliant upon the setup, configuration, robustness and flexibility of powerful supply chain software and technology solutions. Nobody understands this better than Aline .

We have specialized knowledge and domain expertise across the industry's leading supply chain solutions. Our focus has been and will continue to be on these platforms:

SAP Supply Chain Suite

Manhattan Associates Supply Chain Suite

Red Prairie Supply Chain Suite

JDA/i2 Technologies

Sterling Commerce Supply Chain Suite

Oracle Supply Chain Suite

Benifits

Experience shows that the benefits of a well designed and implemented Supply Chain Management strategy is substantial. Successfully implemented projects have provided benefits such as:

Your Front-End Development Team

Whether you're looking for an external development partner, or expert developers to integrate with your in-house team, we'll provide the right talent for your project. Our team of front-end developers not only supply technical expertise, but make sure your project is done the right, efficient and optimal way.

Solutions in context: There's no one-size-fits-all solution when it comes to software. However, there is a solution that fits each individual opportunity. We're here to help you find it.

Superior quality: Employ a team that takes ownership of your solution, delivering the highest quality work: reliable, relevant and future-proof.

JDA

As a leading provider of supply chain, retail and omni-channel solutions to more than 4,000 customers worldwide, JDA enables its clients to reduce costs, increase profitability and improve collaboration so they can deliver on their customer promises every time.

Aline is a leading, full-service JDA solutions provider. We specialize in integrating Supply Chain Business Optimization with JDA technology. Our staff of JDA professionals has the know-how to help you leverage your JDA investment to increase operational efficiency, reduce costs, maintain business continuity, and maximize the return on your JDA investment dollars. Beyond Plug-and-Play, Aline is a respected JDA services provider that combines rich supply chain industry expertise with an in-depth knowledge of the JDA application suite to deliver comprehensive functional and technical solutions for leading companies in industries that include:

Inventory Optimization: Enable the strategic positioning of safety stock and strategic inventory buffers in the supply chain by leveraging leading technologies and processes that help supply chain managers balance cost, service, and lead-time objectives.

Allocation Planning/ Management: Accurately determine when and where to adjust capacity to more effectively manage costs and customer service across flexible global manufacturing and distribution networks.

Factory/Shop Floor Planning: Optimally plan each machine, resource at your disposal to ensure activity based planning, JIT and KANBAN principles to make the right product at the right time minimizing waste, maximizing revenue.

Transportation Management: Ensure optimal use of available transportation modes, nodes and network to ship the right material to the right place using the right mode in right sizes/quantities earning superior customer services while minimizing costs. Make better decisions on where to locate facilities and how to source demand across global supply networks.

Our Services in JDA span the following areas:

Discover: Discover the problems in our Client's Supply Chain business by benchmarking against industry best practices and latest trends.

Design: Collaborating closely with clients design a solution that fits to the clients needs, this includes Process, Tool and Technical (software & hardware)

Execute: Develop and configure the solution to ensure it meets defined business requirements.

Deliver: Support testing phases and ensure solution acceptance by the Business.

As a member of the JDA Alliance Council, we collaborate with JDA regarding product features and functions, implementation methodology, and more.

For more information on JDA's solutions, please click on jda.com

Our Solution:

Aline offers an intuitive, easy-to-use, template driven, easy-to-configure and customize solution to enable smooth end to end RFx process covering following features:

Identify potential suppliers to initiate Request For Information

Collaborative process across multiple departments including Global Procurement, Legal, product etc. to short list the candidates

Work with them to gather Request For Proposals

Consolidate suppliers and proceed with Request for Quote

Collaborative Process across the departments to pick the winner.

Our RFx solution is one of the big breakthroughs in strategic sourcing automation â€" enabled via the introduction of collaborative supplier portals.

Kinaxis

Aline enjoys strategic partnership status with Kinaxis and we are proud to serve some of the largest implementations of Kinaxis RapidResponse solution covering end to end Supply Chain functions. Our expertise in Kinaxis solution spans well over 15+ years. We offer wide variety of services in Kinaxis RapidResponse solution that include the following:

Business Process:

Demand Planning (including Statistical Forecasting)

S&OP

Inventory Optimization

Demand Supply Balancing

Order Fulfillment

Attribute based Planning

Capacity Planning and Master Production Scheduling

Supply & Material Requirements Planning and Collaboration

Reporting & Analytics

Technical:

RapidReponse Cloud or on-site

Installation, Upgrade

RapidResponse Administration

RapidReponse Change Management and Release Control

RapidReponse Optimization, Tuning

RapidResponse Data Change Alert Implementation

RapidResponse MSA (Data Integration Services)

RapidResponse Workbook Authoring

RapidResponse Reporting & Analytics

RapidResponse Scenario Planning and What-if implementation

RapidReponse System Administration

RapidResponse User Administration

RapidResponse Data Administration

RapidResponse Data Model Design & Validation

All of our consultants are Kinaxis Certified and we have implemented and supported some of the challenging implementations in RR. We offer both Application Development (incl. Project Management) and Application Support services in Kinaxis RR.

Oracle Ebiz

The implementation of an integrated Enterprise Resources Planning system, such as Oracle E-Business Suite, allows organizations to have an integrated management system that incorporates new technologies, enables maximum accessibility to information and ensures the establishment of global procedures that support the requirements of the organization from a unified perspective.

As an Oracle Platinum Partner, Aline offers a complete portfolio of services, ranging from installation of the product to post-production support, through change management, infrastructure studies, implementations of the solution, versions upgrades, and integration with other solutions, training and roll outs.

Our team of consultants is made up of excellent professionals that have proven experience in implementation, upgrades and custom development projects within Oracle E-Business Suite. A broad knowledge of the functionality and features of the Oracle Suite have helped Aline to reach a leader position in the market, becoming a specialist partner in financial processes and supply chain management.

Aline Services specializes in R11 or R12 E-Business applications. Oracle's E-Business Suite (EBS) is Oracle's most comprehensive suite of integrated, global business applications. EBS has deep functionality to meet the needs of diverse clients. Aline Services has a robust EBS practice with a decades of experience across many industry verticals. Whether upgrading to a new release, converting from a legacy system or converting from other Oracle ERP applications, Aline Services should be the choice to help you navigate your way to success.

Implementation of Business Processes

Oracle E-Business Suite is an integrated set of modules built on a centralized financial platform supporting the core functions of the business, such as the generation of accounting information, the management of customers and suppliers, taxes, payments and inter-company accounting. The integration between the modules in the suite allows control of the main processes of economic management. It enables organizations to reduce errors and eliminate inefficiencies in the implementation of their economic management processes.

Advanced Procurement: Oracle Advanced Procurement provides one of the most complete solutions of purchasing of the industry and simplifies the procure-to-pay process through the management of contracts, tools of self-service for employees and suppliers, and the automation of provisioning rules. Compared to traditional purchasing processes, often inefficient and that require a high load of administrative tasks, the suite of procurement provides e-procurement, allowing organizations purchasing departments to devote their time to value-added tasks.

The experience of our consultants combined with their high knowledge of the modules comprising the Suite allow us to offer our clients services of administration, maintenance and upgrade of version of Oracle E - Business Suite such as:

Development of customizations and extensions on the standard functionality.

Incident management and parameterization maintenance.

Installation of environments and definition of high availability architectures.

Reporting and Analytics

Driving organizational excellence, competitive advantage and proactive decision-making - Leading organizations regard their data as an invaluable enterprise asset. They know it can help them transform the way they do business.

The ability to make evidence-based decisions and gain insights their competitors may not have gives these companies a competitive edge. Very soon, the ability to make decisions quickly is woven into the fabric of these organizations. They leverage their data to report and analyze what's happened in the past and to determine the best course of future action.

Leading organizations go beyond traditional reporting and analytics that rely on transaction-level data by also leveraging their unstructured data (i.e., emails, social media, text messages, video, etc.), driving excellence in all phases of their operations.

Retrospective reporting and analytics

Effective retrospective reporting and analytics is a "must have." It provides you with a window to the past and why things happened. Dashboards, scorecards and interactive reporting and analytics facilitate understanding of the root causes of events, identify potential design process improvements and enable you to take corrective action.

Near real-time reporting and alerts

Today, organizations need the ability to intervene and take immediate action. Near real-time reporting and alerts help you minimize quality control issues, improve consumer satisfaction and optimize revenue opportunities. Near real-time analytics can provide the alerts and decision-making capabilities that can immediately improve your operations.

Exploratory analytics

Understanding the cause and effect of events can enable your organization to make truly insightful decisions and drive innovative solutions. Despite most organizations' wealth of information, however, establishing correlations between data can be difficult.

Exploratory analytics

Understanding the cause and effect of events can enable your organization to make truly insightful decisions and drive innovative solutions. Despite most organizations' wealth of information, however, establishing correlations between data can be difficult.

Exploratory analytics can provide the framework that makes these insights possible. From data mining to statistical analysis to developing the algorithms for predictive models, exploratory analytics offers powerful capabilities that can help your organization drive innovation.

Predictive analytics

Imagine being able to see more clearly into the future. That ability would represent a true competitive advantage.

Predictive analytics enables you to do just that. By leveraging internal and external data, you can develop models and applications with a wide range of uses in operations, finance, sales and marketing. Developing an effective product mix, executing targeted marketing, optimizing plant operations and managing financial risk are just a few ways advanced analytics can help your organization.

Big data

Ever-increasing volumes of data, the explosion of unstructured data and the need for quick access to information for decision-making makes using data much harder. Most organizations can only tap into a small percentage of the data available to them.

Big data capabilities help organizations address data's increasing complexity and provide the framework to truly harness the breadth and depth of your data to drive competitive advantage and innovation.