Click start control panel administrative tools computer management then select event viewer this may vary depending on what operating system you have extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured or click start type in event viewer pressENTERyou might be able work your way through the problem

click start control panel view devices and printers you should see your webcam from thereif you are have trouble with your webcamclick start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark?right click to reinstall drivers or update driverxpclick start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7http://download.cnet.com/2000-20_4.htmlon the home page you should see a search tab just type in what you are looking forIE: webcam name webcam driver you might have to try a few times to get it right

software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours

this is afree driver solutions this will automatically search for and find the correct driveryou will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updatedSome webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktimesoftware are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c- Windows Vista: DirectX 10).http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computerhope this helps

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click start control panel administrive tools computer management then select event viewer depending on what operating sytem you have this may varyextend the events there you will ((see errors in red)) you will no what exactly what the error was and at what time it occured you might be able to uninstall then reinstall some of these files/softwarethe drivers might be installed for this device also click start control panel administration tools computer management device manager scroll through all of your devices if you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driverif you can see your usb device but its not working sroll to Ports(Com&Ltd) right click to update http://www.encore-usa.com/es/support/ENLTV-FM3hope this helps you

Click start control panel administrive tools computer management then select event viewer depending on what operating sytem you have this may vary

extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured you might have to uninstall then reinstall the program and its files?

uninstall the program, reboot your computer, and then install the latest version again from scratch.

until you know what the problem is you cant fix it or you might try

you could run the check disk utility

click start?run type?cmd then type?chkdsk/r/f which will scan for and attempt to repair any bad sectors and automatically fix any corrupt files on your hard drive this should schedule to happen when you restart your computer then defragment your hard drive

do not do anything while chkdsk is in process any input may damage your computer

or you might download and use this registry cleaner it is totally free to use