Remote Copier and Printer Services

Struggling with "IT" Related Services and Support?

Excel Document Solutions is pleased to offer our customers an additional coverage for Remote & Helpdesk Support for any Excel Document Solutions purchased machines. Our Remote & Helpdesk Support will not be limited to coverage of the following IT related services provided by Excel Document Solutions' Technology Services Division:

IP address conflicts

Assistance with printer driver downloads and configurations

Additional Scan Destination/ Address Book Entry

Change Scan Destination Authorization Info

Email Authentication Changes

Change copier IP scheme due to new ISP/ LAN Change

Adjust/Create new IP Port for Print Driver & Print Diver

Defaults

End User Assistance with Network-Related Copier Features

Scan to Email Max File Size change

Troubleshoot Physical LAN connections

Excel Document Solutions Remote & Helpdesk Support Services

Minimizes down time for your end-users, providing your company with optimal technology efficiency.