Terms & Conditions

Terms & Conditions

Our online ordering service is hosted on a secure-server, so you can be confident that when you send your details they will be held in a safe environment. Once our order has been processed the details are permanently removed from the website.thebeautyboxboutique is committed to protecting your privacy & security. We do not sell, rent or trade any personal information to any third party. Any information we obtain will always be used in compliance with all data protection. We follow strict security procedures in the storage and disclosure of information that you have given us.

Credit/Debit Cards

We accept most major credit and debit cards, paypal including MasterCard, Visa, Switch, Solo and Delta. The company reserves the right to decline any order where there is a discrepancy in card details.

Returns Policy

Retail

We accept the return of all damaged or faulty items only if they are returned and in their original packaging and condition within 30 days of receipt (it must be within our possession within 30 days of receipt). Under these circumstances we will issue a full refund for the price you paid for the item. You will be liable for the cost of the postage to return the goods; this does not affect your statutory rights. please leave a note in return stating bought from website the date of order and your full name and address and reason for return.

Refunds or exchanges will only be given after the returned item has been received and inspected. Goods must be returned by a recorded service to ensure that they are received. If you chose not send the item by recorded delivery we cannot guarantee they will be received.

Any returns outside this timescale will be returned back to you or issued with a credit note, unless there are exceptional circumstances and are at thebeautyboxboutique discretion.

For health and safety reasons no returns are accepted for any beauty and make up products if opened or used products and products that are part of a set.