Dee was my agent and she is now the Manager which is rightly deserved. Dee took me to view a house that was not up to snuff, she showed me a second house which was as good as sold by the time we got back to the front door. I made her Christmas last year as it was exactly 1 year today (23rd December 2016) that Isigned on thee dotted line. I told Dee that I wanted a Homes under the Hammer completion and she did the impossible and came in under 4 weeks with completion. A FANTASTIC crew at Tunstall,... read full review

Comment on agent fees

No person in there right mind is ever going to say a fee was good, lol, a fee is a fee, its the service that can not be bought

Highly recommended!!!
Keeley was a brilliant mortgage advisor. As it was our first time buy we were new to this and she was more than helpful in answering our queries. She did what we paid for and more. She even helped with suggesting houses to look at and booking the viewings for us which helped a lot because we work full time. Her service didn't stop when helping us to choose the best mortgage. She helped us right up until completion.
Thanks Keeley!... read full review

I would like to start of this review, stating that I cannot emphasize enough how much I have grown to dislike the average estate agent in the months I have been selling my property, looking to buy somewhere again, and finding somewhere to rent to bridge the gap in between. Typically unreliable and don't phone back when they have said they will do and only too often, completely untrustworthy... Refreshingly, Dee was nothing like this. I have not met a more straight forward, honest and down to ear... read full review

Comment on agent fees

Fees were about what you would expect to pay (Although, I am no expert here and have not rented before)

Karen was extremely helpful and showed us a number of properties. She arranged a second viewing quickly on the property we eventually purchased. She gave us good advice and helped us to see how we could proceed with the purchase. She was punctual for all appointments we arranged with her and always smartly dressed and welcoming.... read full review

Hi,
I would like to say that my experience with the staff at Tunstall branch was great, they were extremely helpful from the purchase stage of our property all the way to rental. They are helpful with information, timely responses and go beyond what is asked. I had most communication with Dee and Keeley and I can't thank them enough as this is our first rental property, it is a bit scary to be landlords for the first time, but I am confident having them to support us! Thank you!... read full review

Comment on agent fees

I think they are reasonable, to be honest we didn't look around much as we were happy with the service and wanted to stay with you

i bought a buy to let property through this office, Dee accompanied me on the viewing and found me a tenant very quickly.Both Dee and Amy where very pleasant and professional in every aspect of the purchase and rental agreement.... read full review