Customer Relationship Management Solutions

Microswift has a broad range of experience in consulting, configuring and implementing a range of leading CRM solutions, for small and medium size companies. From the implemetation of MicrosoftBusiness Contact Manager (BCM) for the small office or remote workers, to Sage Act for the small office, or for the larger and more complex requirements Microsoft Customer Relationship Management (CRM).

Fundamental to every implementtation is understanding the business requirements, processes and structure, and then the selection of the right software product. This combined with the subsequent configuration and implementation of the selected product, is the route to a successful business implementation that will facilitate the business development, and enable structured and efficient processes.

Clients Testimonials

Two years on, after providing responsive support and progressing a number of projects they are one of our most trusted suppliers

They have proved more responsive, easy to get along with and dependable...

- Operations Manager

As a company their service levels are first class whether it’s a minor day to day support issue or the planning and implementation of a major investment project…

- Managing Director

I’m pleased we have found a knowledgeable and friendly local company who provided just the help we needed at just the right time.

- IT Services Manager

IT had become a serious operational issue … looking back we wonder why we left making the change for so long.