MemberXP is made to measure the touchpoints of every member experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys.

Many companies solicit feedback, but only a third follow-up with unhappy customers. MemberXP's proprietary alerts and tracking help you build member loyalty by responding in real time. Track response times by score type, coach, and more.

Close the outer loop with our Member Experience Improvement Tool for root cause analysis.

Omnichannel member surveys let you cast a wide quantitative net. Combine that with our unique MemberShoppers mystery shopping program to get the exact detail you need to create an extraordinary member experience.