General Motors Reviews and Complaints

1.9
(216 reviews)

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In 2010 I bought a 2009 Pontiac G6 GT with 30K on it. I'm so disgusted with GM at this point I could spit. Within six months it couldn't pass the State inspection for front brakes. Recently my wife complained of a vibration and "thump" in the front end of the car. She...

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AnonymousToyota and Ford owner nowOct 17, 2013#730079

I had a 2006 HHR and the bottom control bushing went bad at 54,ooo miles.... BAD design!!

How can you have a control arm pivot horizontally on a vertical shaft??????????????? $54?? just for the part and on most vehicles they cost around $15. I had to replace the swaybar links every year????...

I got smart and bought them from NAPA with a lifetime warranty, so each year I took them back to NAPA and got them replaced for free.

WTF is a pancake bushing? All I have to say to that is duh.

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Review

#441759
Review #441759 is a subjective opinion of poster.

Loss

$359

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Aug 20, 2013Bubbler13

General Motors in Saint Louis, Missouri - 2002 Impala Bypass Problem

Car door would not lock. Bought new BCM had it installed and reprogrammed at dealer. Drove a week and turned off car in parmacy drive thru and car would not start. Sat for 1/2 retried would not start. Found second set of keys and started right up. This is ridiculous all the complaints. I plan to file complaint with Attorney General's office. Everyone needs to do this to force a recall. GM knows they have this problem. I have read numerous sites on the internet where there is over 372 complaints with this same problem. This is ridiculous. This is what happens when you buy American.

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#441231
Review #441231 is a subjective opinion of poster.

Loss

$500

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Aug 15, 2013sallyheller

General Motors in Buffalo, New York - Was hoodwinked into taking new Silverado from Fucillo Chevrolet

I can't afford this vehicle, (a matter of fact, I'm actually laid off from my job, dealer lied to Ally to get approval.) Tried to take back next day and tried to get different vehicle and they became very nasty, rude and threatening. I don't know what to do, I can't pay for this, and never wanted truck, wanted Cruze, Malibu or Equinox. (Went based on ad for 69.00 lease.) They said they were out of them! Please contact me ASAP 716-297-4793. I am personally not that good with computers.) The payment on the truck is 309.83, I can't afford more than 160.00 per month and that's what I went in there for.

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02

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#439923
Review #439923 is a subjective opinion of poster.

Loss

$8500

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Aug 13, 2013PissedConsumer371089

General Motors in American Fork, Utah - Headlamp 2009 GMC Sierra

I'm a little wound up right now, and I hope this embarrass GMC/Chevy for a ridiculous design. So my passenger side low beam head lamp went out. I went to the auto parts store to purchase a replacement. The two pack was $23 and the single $15 so I purchased the two pack assuming it won't be long until the second lamp goes out. When I get home I could not figure out how to replace a simple light bulb. It's usually less than a minute job. I get on line and find out you have to disassemble the front end of the truck, bumper, grill, etc.. to replace a head lamp. Are you kidding me! I don't have the time or the patience to mess with this so I take it to the dealer. They say they can't use the bulbs I supplied and charge me $39.80 for new bulbs, and $120 for labor to replace them. After a misc. charge of $4 and tax of $11.06, my $15 dollar light bulb is replaced for $174.86. Wow, it's not enough that GMC has tried to design out the local mechanic being able to work on their truck, but now I the consumer can't even simply replace a light bulb. I've purchased my last GMC product. Thanks for letting me vent. Dallen Baugh 801-592-6866

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2 comments

AnonymousAnonymousJun 27, 2014#832922

My Moms G6 Is the same takes half housr to change bulb gm is a joke

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AnonymousRalphSep 25, 2013#721626

Maybe it is a difficult repair. But if you bought the parts at a parts store you didn't get GM parts so that's why your mechanic couldn't use it-wrong part! If you had saved your receipts you could get your money back, and that's the real problem, isn't it!

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#439147
Review #439147 is a subjective opinion of poster.

Loss

$159

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Aug 07, 2013PissedConsumer369177

General Motors in Cobar, New South Wales - Failing warranty responsibilty

In March,2007,my wife and I purchased a new Captiva from Central Coast Holden.I should say that we are 63 and 58 respectively and had always been GMH fans, our last car being a Calais which we traded in for the Captiva. At the time of purchase we lived in Cobar, NSW, (800ks from the dealer. We explained this fact to the salesman as we signed the contract for 3yrs factory warranty plus an extra 3yrs.At no time were we told that all services had to be completed at the Central Coast dealership. On three different occassions during the first 3 year warranty travelling between Central Coast and Cobar the engine light came on the NRMA were called. They inspected the vehicle and stated without accessing the vehicles computer they could not find the problem, suggesting that we take it to the dealer who would be able to diagnose the problem.This was done on all 3 occassions and each time the dealer said there was no problem. The 4th time the engine light came on we rang the service department to book the vehicle in under the cover of the second PAID for warranty they said it had been voided because we hadnt bought the vehicle to them for the last service.As explained distance was a problem and no mention of this had been made (no monies were refunded)????????? In March this year my wife was driving the vehicle BEU45F to Scone to visit her grandchildren when the car came to a stop. The NRMA were called and unable to restart the vehicle had it towed to Alan Ward motors at Scone. He spent 3 days pulling the motor down and found that for the life of the motor no oil had been getting to the top end of the motor.He stated that the engine light should have indicted this?????? Obviously it had. (He has taken photos of this) I then telephoned the dealer at Gosford and questioned him on why this hadnt been found when my wife had taken it there during the warranty period. The service department denied any knowledge of this being mentioned despite checking their records. We are not LIARS.I then telephoned your customer servive office and they did not want to know me. I have since googled problems with Captivas and found over 300 compaints there is even a Today Tonight program from Sth Aust covering this. I have also contacted 5 other Captiva owners via the internet all with the same problem. I am in the process of obtaining statements from these people, I have also obtained a statement from the NRMA officer in Cobar and Alan Ward Motors mechanic. I have contacted Fair Trading and claiming $7000 from GMH( Being the difference between the $4500 I was forced to scrap the car for and $11,500 , the amount 3 different independant dealers gave me as a trade in price, had the vehicle beeen roadworthy. I expect this complaint to end in cyber space however I will take my story to as many media outlets that I can find. As stated I have been a Holden owner all my life but I will be telling anyone who will listen never go to GMH again..................................PISSED OFF CRAPTIVA OWNER

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10

Review

#436990
Review #436990 is a subjective opinion of poster.

Loss

$7000

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Aug 05, 2013PissedConsumer368749

General Motors in Los Angeles, California - 2012 tranny problems

I was pulling a 6k lb eliminator boat and the tranny over heated beeping warnings (pull over idle engine) i was going up a 5% grade for about 5mi the truck only has 30k miles i took the boat into laughlin to a storage yard not to mention the storage unit was 415 dollars then i limped home with out my boat. the trans temp was still hot with out the boat running around 240 dg. i checked the fluid and it seemed fine and at an operating level. i took it into a chevy dealer we will see what they say.

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#436501
Review #436501 is a subjective opinion of poster.

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Jul 31, 2013krj16945

General Motors in Surrey, British Columbia - GMC Truck 1998 Fuel Pump

I likes the truck in all ways except one. The fuel pump has gone 3 times at $1200 a pop. At first I thought it was mechanical but now I suspect that the electrical system is burning the fuel pump out. No proof but my new vechile is a Toyota. Good bye GMC I was a fan but no more. Why a hundred words brevity is better a a a a a aa a a a a a a a a a a a a a a a a a a a a a a a a a a a a

I have a 2013 cruze 1g1pa5shod7210230 vin its a LS base model My problem is I went to get a remote start installed at the dealer. and I was told that the LS does not have the Remote start available from the dealer.. I find that just completely wrong this should be...

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1 comment

AnonymousAnonymousJul 31, 2013#691131

Talking about ***! Why didnt you just buy one with it from the factory?????

I have an issue that GM is not accepting responsibility for something that was considered a warranty repair when it was under warranty and now being told that because the dealership did not bring it to GMs attention while it was under warranty that GM can’t do much...

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7 comments

Anonymousrose cookApr 18, 2017#1317643

I just purchase a 2009 chevy malibu,the transmission is out. had it only two months.i want to know why GM Motors not taking care of this problem.i will file a law suit on GM Motors if they don't fix my car.this gives all GM Motors worker a real bad name.and will lose everything went everyone files a law suit.the wave plate was suppose to been replace before selling to know buyers,that don't know this issue.

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#432278
Review #432278 is a subjective opinion of poster.

Loss

$3800

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waveplate

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Jul 17, 2013PissedConsumer363213

General Motors in Washington, District Of Columbia - Stock Unavailable ????

Well first things first ...Im.a Huge Chevy guy Iown 12 chevy trucks from 1953 -2004 ...I like buillding and customizing anything..I own a Auto Truck and Equipment Repair shop ...In Camden North Carolina ..RE: Its seems everytime I try to order parts I go to my local dealer /call they have good gm numbers and cost ...However availability is none there isnt a part in america I have built a truck and spent alot of money and materials now the peices i needto finish i cant get ...Ive googled and called atleast 6 other gm Dealers and they all say the same thing not available in the Usa newhere . I really needs these parts to finish my truck ..I have gm parts numbers which i will include in future email upon a reply ....Any help will be greatly appreciated thanks James all say same thing ...Im really needing these parts to finish my project