Description

The SNCB app offers a complete view of all public transportation information in Belgium. The multimodal travel planner calculates the fastest door-to-door journey, optionally with GPS. Bus, metro and train departure schedules are readily available and train information is always given in realtime. Departure and arrival schedules also can be consulted for a station of your choice. Another option is to search on train number. Furthermore, network disturbances are available in realtime and you have the possibility to receive alerts when your train is delayed.The app also offers the possibility to buy a ticket, to save travel schedules in your calendar and/or to share them with others via e-mail, sms or Twitter.

When downloading you will be asked to give your permission to activate certain services the app features:o GPS position: through geolocalisation you can find the nearest stationo Calendar: you can save a travel itinerary in your calendaro Contacts: • you can purchase a Mobile Ticket for one of your phonebook contacts • you can choose an address of one of your contacts as origin or destination • you can share your journey with others via sms, e-mail, Twittero Push messages: be automatically informed when your train is delayedo Phone: you can directly contact our Customer Service or Securail

Payment for a Mobile Ticket can be made by credit card (VISA, Master Card, American Express) via the protected servers of Ingenico Payment Services. If you wish, you can save the card details after a first purchase in order to complete future purchases more quickly. In this case you will only need to enter your security code (CVC) to finalize the next purchases.

My review

Review from

Reviews

3.7

7,211 total

5 2,815

4 1,830

3 1,101

2 600

1 865

Wim Pollet

Why does it needs permission of my camera? I like that they try to be super fancy with being able to buy tickets for someone in your contacts but most of us just want to be up to date with the hours, that's all. So it feels like invading my privacy when you want all this information.

Philip De Rop

This so will get you in trouble. The payment function does not work. But you'll only know after you filled out all your details. Absolutely hate it

Iris Wesp

The app covers different services (de lijn, Tec etc) very well and I would give it 5 stars if I could actually buy a ticket with it, but the problem with the date of birth still exists. Don't want to have to scroll back all the ways to the fifties!

William Flynn

Payment methods are too limited and much of the online functionality is not available. A very frustrating app...

1 When oaying, after filling in all details, I was not able to select the date of expiration of my card. I tried to click but no action. 2. In order to insert my birthday I had to go back to 1979 clicking month by month! Very badly conceived!

User reviews

Wim Pollet July 18, 2017

Why does it needs permission of my camera? I like that they try to be super fancy with being able to buy tickets for someone in your contacts but most of us just want to be up to date with the hours, that's all. So it feels like invading my privacy when you want all this information.

The app covers different services (de lijn, Tec etc) very well and I would give it 5 stars if I could actually buy a ticket with it, but the problem with the date of birth still exists. Don't want to have to scroll back all the ways to the fifties!

Dear William, the new app version contains additional payment means (Bancontact, PayPal, KBC app and Belfius app). However, due to some outstanding issues we cannot publish the new version yet. We hope to finalize the build in the near future.

1 When oaying, after filling in all details, I was not able to select the date of expiration of my card. I tried to click but no action. 2. In order to insert my birthday I had to go back to 1979 clicking month by month! Very badly conceived!

Dear, can you provide a screenshot for prob. 1 (android@sncb.be)? We never received other complaints of the expiry date selector not working. For the 2nd problem, how the calendar looks like depends on the OS-version, we don't choose this ourselves. Normally you should always see the year and you can click it to edit and then easily pick the rest.

Xavier de Fauconval January 11, 2018

Worthless, doesn't give the fastest connection if there is 5 minutes or les to go to the other train. No accurate real-time info. Better to give no info than completely wrong info.

Okay the app works kinda. My Dutch credit card doesn't work. Another I had (foreign as well) luckily did. However this is for Belgium transport so why the hell does it not support bancontact. Like it's the Belgium standard and it's not supported. Apart from has issues selected the right location (train stations). But seriously if it's for Belgium than support the common payment option there and not only credit cards (we are not in the USA). Especially if some credit cards don't work on your app (just checked and it does work with other services).

Dear Bob, the new app version contains additional payment means (Bancontact, PayPal, KBC app and Belfius app). However, due to some outstanding issues we cannot publish the new version yet. We hope to finalize the build in the near future.

Rob van Hegelsom December 22, 2017

Shame that bancontact isn't implemented yet. Even after it was promised more than a year ago it is still not in place. Very disappointed hence removed app.

Dear Rob, the new app version contains additional payment means (Bancontact, PayPal, KBC app and Belfius app). However, due to some outstanding issues we cannot publish the new version yet. We hope to finalize the build in the near future.

Danny Dan November 2, 2017

It's great that you can check trains schedules and buses,... But when I have no interest in those it pisses me off that I have to uncheck all means of transport and select only trains. It would be very much appreciated if we could set that in the app settings or in the preferences or make the app remember it! Please!

Dear Danny, in our new Android app the settings will be remembered so you only have to set them once for each type of search (route/station/nearby). However, due to some outstanding issues with the ticketing module we cannot publish the new version yet. We hope to finalize the build in the near future.

Miguel Martin Perez October 19, 2017

Not bad, but the delay are usually not accurate (ie : say +4min but in fact it's +15). But good

Works well for me ! I buy my tickets through it and it never failed me. The UI could be more up to date with Android latest recommendation and I noticed a couple of small bugs therefore not 4 stars and not 5.