Most U.S. small businesses lack disaster-recovery plans

More than 60% of U.S. small businesses do not have a formal
emergency-response plan and fail to back up their financial data
off-site, leaving them vulnerable to catastrophic data loss in the
event of a natural disaster.

The Small
Business Disaster Preparedness Study, conducted by
software maker Sage North America, found that while 94% of small U.S.
businesses back up the financial information stored on their computer
systems, most of them store their backups on-site. For these
companies, a flood, fire or earthquake that destroys their office and
primary computer system could destroy their back-up data as well. That
would cost the business access to crucial information and could
imperil its ability to survive.

“Backing up on-site
may not be sufficient to protect small businesses from natural
disasters—particularly if the business is located in an area prone to
earthquakes, hurricanes, fires or flooding—or more common crises, such
as theft or hardware malfunction,” Connie Certusi, executive vice
president and general manager of Sage Small Business Accounting
Solutions, said in a news release.

“Data loss could have a serious impact on operations and crisis
recovery,” she added. “The development of a preparedness plan that
includes solutions for protecting critical information, such us
backing up off-site, could be the difference between getting a
business on its way to recovery and worrying about its survival.”

Sage—which surveyed CEOs, presidents and owners at 504 U.S. small
businesses, all of which are Sage customers—found that 62% of small
U.S. businesses have not established a formal plan for responding to a
natural disaster or another emergency. Asked why they don’t have a
formal disaster or emergency preparedness plan in place, one-third of
the respondents chose this answer: “I’ve never had an issue
before/disasters are rare in my area.”

Another 30% chose this response: “I haven’t really thought about
it,” while 27% indicated that they don’t believe it’s important to
their business and 20% said that they haven’t had time to develop and
institute a plan.

Among the 38% of companies that do have a formal emergency- or
disaster-preparedness plan, nearly nine in 10 said that data backup is
covered in their plans. Asked why they have an emergency plan, a
majority of respondents said that the plan is a precautionary
measure—that is “the smart thing to do.”

The poll also found that:

48% of small businesses that back up their data do so daily
and another 17% do so “a few times a week.” All told, 98% of the
small businesses that back up their data do so at least once a month.

83% of businesses that back up their data can do so in less than
an hour, with another 8% needing between one and two hours.

Nearly 30% of executives whose businesses back up their data do so
because of a prior experience losing data.

16% of those businesses backing up their data do so on-site and
off-site.