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Vermont Systems

http://www.vermontsystems.com

Gegründet 1985

Über RecTrac

Since 1988, VSI has specialized in developing software products for managing recreation and parks operations for municipal, county, state and federal military governmental entities. VSI markets and fully supports this software primarily on a national basis. The software is also marketed to private businesses with similar needs, such as golf courses and fitness centers. VSI is committed to providing high-quality application software and responsive customer support.

Kommentare: RecTrac has so much information available and can produce lots of reports, and a ton of capability as a software. It is extremely capable of so much. However, it is not easy-to-use and takes a little more knowledge than an average user to do it. Also, the reporting while dense and super helpful, it does feel buggy and slow most of my use for it.

Vorteile: There is just a ton of features included within it. RecTrac is able to handle most situations involving program registration, promotions, etc. and has a strong database and framework supporting it. There are features on top of features that make it a huge value; it is very overwhelming, in fact, all that it is capable of doing.

Nachteile: Interface. The ease-of-use is very low for RecTrac. The time it takes to put in programs, lack of shortcut keys, it is hard to copy and paste programs, etc. It is not easy to navigate at all and far too many clicks through multiple pages. I wish, for ex. that creating a program was all on one page, like a form, and not multiple pages you clicked through, so you could look at it all at once.
Reporting. This process can be truly burdensome. Coworkers sometimes have to hit run reports 2 or 3 times just to get it to provide what she needs. Also, having to run a report as a PDF makes it take forever; why can't it just display it like it does other pages, especially when you are trying to go through multiple things quickly

Powerful software, but a steep learning curve when coming from other systems

Mit Google übersetzen
Bewertet am 16.1.2018

Superintendent of Information Technology

Verwendete die Software für:
Mehr als 1 Jahr

Quelle des Nutzers

4/5

Gesamt

3 / 5

Benutzerfreundlichkeit

4 / 5

Eigenschaften & Funktionalitäten

4 / 5

Kundenbetreuung

5 / 5

Preis-Leistungs-Verhältnis

Wahrscheinlichkeit der Weiterempfehlung:

UnwahrscheinlichÄußerst wahrscheinlich

Vorteile: RecTrac is incredibly customizable and offers multiple methods to solve many day-to-day park and rec problems. It is also relatively inexpensive to own and maintain, and doesn't require transaction processing fees like some of the major competitors.

Nachteile: RecTrac's greatest benefit (customization) is also it's occasional downfall; sometimes, too many ways to solve one problem leads to confusion or slight variances in the final outcome. Facility Booking has proven to be more difficult than expected (but it's not impossible to figure out). Initially there were also many issues related to POS hardware, but these have largely been resolved.