Enabling Help for Oracle E-Business

To implement and use Context-Sensitive Help for Oracle E-Business with the application, you will perform six procedures:

Create a template for use with Oracle E-Business.

Publish the website.

Specify a designated author account for Oracle E-Business.

Record an Oracle E-Business document with the application and republish the website to make the document available for Context-Sensitive Help.

Modify an Oracle E-Business end user account for use with Context-Sensitive Help.

Request Context-Sensitive Help from Oracle E-Business.

Creating a Template for Use with Oracle E-Business

Context-Sensitive Help for Oracle E-Business is driven by context identifiers. Each screen in Oracle has a unique context identifier. Context identifiers are gathered collectively for a procedure and when inserted into the transaction code property of a document, will call context-specific help on the screen in which the end user is working.

Transaction code is a term and property used to identify a process, and it is used in two separate instances:

Transaction code property: The website matches this document property to the associated Oracle screen when a call for help is made from Oracle.

Transaction code block: In a document, this block displays the transaction code pertaining to the document created. For Oracle documents, it is recommended that the display of this block be disabled within the template.

The website must be published to a web server that is accessible by Oracle E-Business before authors can record documents. As part of website publishing, you will also generate quick launch pages to enable communication between the website and Oracle E-Business.

The Oracle system administrator must create a designated author account in Oracle E-Business. This account communicates with the website to generate the screen data necessary to request help from Oracle E-Business.

You must log into Oracle E-Business using the designated author account in order to record help-ready documents. Context-Sensitive Help is not available when logged via the author account.

For more information on creating user accounts, refer to the Oracle E-Business documentation.

On the website server, locate the csh_capture_context.html file. For example: http://[webservername]/[website name]/website/xml/assets/csh_capture_context.html.

Copy the URL, including the filename.

Paste the URL, including the filename, into the Applications Web Help Agent profile setting User column for the author in Oracle E-Business.

NOTE:

For more information on setting system profile values, refer to the Oracle E-Business documentation.

Modifying Oracle E-Business End User Accounts for Context-Sensitive Help

You must modify all existing user accounts to enable Context-Sensitive Help. An Oracle administrator creates end user accounts based on the needs of the company. While there are several options for defining system profile values for existing users, this procedure demonstrates defining a system profile value for an individual user.

Log into Oracle as a system administrator.

Navigate to the system profile values.

Define system profile values for the user.

NOTE:

Refer to the Oracle documentation for information about the System Profile Values Site, Application, Responsibility, and User, and to choose the system profile value that is most appropriate for your end user community. If you are using multiple locales on the website, you must specify the account by User.

On the website server, locate the redirect.html file. For example: http://[webserver name]/[website name]/website/xml/assets/redirect.html.

Copy the URL, including the filename.

Perform one of the following options:

If You Want To

Then

Create an end user account for Oracle E-Business 12

Paste the URL into the Applications Web Help Agent profile setting User column for the end user in Oracle.

Create an end user account for Oracle E-Business 11.5

Paste the URL into the Applications Web Help Agent profile setting User column for the end user in Oracle.