Each watch is Guaranteed to
be the genuine article, and has a full 1 year RGM Limited warranty, which covers
the functions of the watch. The warranty does not cover normal wear, crystals,
straps, or abuse. Watches may be returned within ( 3 ) days of purchase, for a
full refund minus shipping charges, as long as the watch is in the same new
condition as sent from RGM Watch Co... There is no refund policy on custom orders,
due to the fact that a custom watch is made for an individual(s). In some cases, it might
be possible to return a custom watch for a credit or another model watch.