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Do you want to start your career in multicultural environment, gain experience in customer service and widen your business knowledge? Join Dell Customer Care in Slovakia!

People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the Global Business Operations at Dell, we are looking for a Customer care Specialists to join our team in Bratislava.

Key Responsibilities• Investigation and solving of pre-delivery and post-delivery issues and act on behalf of the customer with other Dell departments to ensure proper solution of the problem• E-mail and phone communication support to provide excellent service to the customers• Support a group of consumer, small & medium business and public and large enterprise clients to their highest satisfaction• Solving situations when orders do not meet the customers' expectations to ensure positive customer experience• Usage of own initiative and improvements of business processes for unusual or problematic situations to ensure the best experience with Dell• Daily experience in dynamic environment with various departments of multinational teams