]]>http://klaq.com/new-netflix-series-orange-is-the-new-black-video/feed/0Netflix Loses 800K Subscribers in Third Quarterhttp://klaq.com/netflix-loses-800k-subscribers/
http://klaq.com/netflix-loses-800k-subscribers/#commentsTue, 25 Oct 2011 18:06:22 +0000Kathy Landinhttp://tsminteractive.com/?p=56593Continue reading…]]>Netflix, the one-time master of customer service, just can’t seem to get it right anymore. On Monday, the video rental giant revealed in its third quarter report that it has lost about 800,000 subscribers since June, and the company expects to lose more in the coming months.

In the most recent reversal, Netflix announced Monday that it’s scrapping a plan to split its streaming and DVD-by-mail services into two different companies and would instead keep both under the Netflix name. The abandoned idea would’ve seen the mailed DVD service take on the name Qwikster, with a separate website and separate billing.