Neovest - FirstAlert

For the last 5 months Neovest's Quote Window has been a constant source of frustration to me. The main problem is that the quotes get delayed or Bid and Bid Size just stop updating. The technical guy from Neovest lives in our office, he is fixing the server, upgrading and updating something but I have a suspicion that he himself does not know why it happens. I am very close to give up on this system. All tech people keep saying that we do not have any problems with our connection or hardware etc.
Does anybody have the same experience with Neovest - FirstAlert ?
Anybody knows Quote Service with the same feature as Neovest has. That is the ability to put on a Quote Window number of stocks and be able to see streaming 4 last trading sizes with prices. Something like this: