Hyatt International Selects InfoGenesis as Its Preferred POS Provider

6th Sep 2002

InfoGenesis, a leading provider of hospitality information technology, announced today that Hyatt International
has selected Revelation by InfoGenesis as one of its preferred vendors for its point-of-sale (POS) system.

“When we decided to add InfoGenesis to our suite of solution providers, we took the decision very seriously,” commented Gebhard Rainer, Vice President, Hotel Finance and Technology for Hyatt International. “Our international properties and worldwide customers demand that we have the best tools with which to serve them. InfoGenesis is a perfect fit not only for our guest service plans, but for the quality of experience we expect to have with our vendors.”

InfoGenesis
underwent a rigorous product evaluation process before Hyatt International announced its selection as a new POS vendor for its 82 hotels located in 39 countries worldwide.

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“We watched InfoGenesis execute with great precision and consistency over a two-year period,” added Rainer. “Our research was thorough: we attended a user group meeting, completed a laboratory evaluation of the product in Chicago where it passed a rugged performance test, and received good feedback from other customers. InfoGenesis impressed us at every step along the way.”

InfoGenesis has installed its POS solution in 32 countries at some of the most prestigious hospitality addresses in the world. The first Hyatt International properties to install Revelation by InfoGenesis are Park Hyatt Paris-Vend™me, which opened last month, and Park Hyatt Sydney, to be installed in late Fall 2002. Both properties are known for their innovative accoutrements, stylish service, and unrivalled technology—all designed to offer business and leisure travelers the finest in sophistication and comfort.

“The key selection factors came down to InfoGenesis having a more technologically advanced product,” said Alex Lee, IT Director for Hyatt International, “as well as our confidence in their ability to deliver first class installation, training, and ongoing support.”