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Consumer Electronics

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Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them? 2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?4) Do you have dsl service on the same line? 5) If you dial anyway, or answer an incoming call, do you have an actual issue where people can't hear you or you can't hear them?

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Customer reply replied 1 year ago

1. multiple head sets all say the same2 There are other phones they are not working either. When I try to dial out on them I get a busy signal.3. No4. Yes5. When people call me, the fone rings but when I pick up it is dead.

I responded to your question on the 26th requesting some specific details from you. The site charged you the full agreed upon fees when we began corresponding, however as I did not get a detailed response back with the information I needed. If you can let me know those details, I'll then be able to provide you with the next steps to take.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.