I guess my other option would be to order integrated graphics and then throw in a second cheap PCI-e x16 video card. Do you think I can use both integrated and a secondary simultaneously in the Optiplex 3010?

Still no call back from my rep, but I talked to parts. They said to use the display port and adapt to VGA or DVI via Dongle to one monitor. And use the DVI to DVI on another monitor. That should give me Dual display - that will support extended desktop. I hope they are right!

Actually the 7450 is only a $50 add on. So when I buy 8 of these, it will be $200 less than doing the 6500 seperatly. But I agree it is inferior. And maddening that I had to spend half the day on it! I'm going to start looking for a different vendor that is a more wanting of my business! Dell seems to be going to be in serious decline.

I completely agree with the "decline" comment. I have been using Dell exclusively for about 7 years now. I convince all of my clients to go with Dell, even when they fight me on it and want to go with HP instead. I usually spend a lot of time putting together a very convincing spreadsheet as to why Dell is a better quality company, but I must say that the Sales department has gone WAY down hill in the last 7 months. Support is still great, but Sales seems very messy now. I used to be able to have my 1 rep that I called and got great support. Now, I have to bug people to give me the quotes. Also, now, once I buy software, it is like pulling teeth to get the codes. I keep having to ask about it over and over. As a Dell partner, I typically expect better.

I also completely agree with the "decline" comment. first of all, I have just spent several hours figuring out that the "dual" monitor 7470 will not work with the professional series monitors dell sells. don't get the 7470 unless you have a monitor with builtin dvi ports. you can then convert from dvi-d to dvi-i. that's beside the point.

I have been buying dell for 15 years. everything SLWTX1983 wrote is absolutely correct. I am finding it easier to get in touch with HP support that with dell. and god forbid that I want a quote from government sales. They are non-existent. I use my premier page to quote computers and then usualy get a quote from a rep for the actual customer who will be buying the computer. It is terrible. If morale is so low with sales that they can't even take 5 mintues to send me a quote, things are really bad. I acutally spent half a day trying to figure out how to get signed up with HP to start buying HPs. I really don't want to do that becuase their support sucks so bad.

some examples. One of my customers recieved a letter from a rep that the warranty on the server was about to expire. I have spent 4 days trying to get that rep to contact me back. nothing. no call back. no email. I even emailed his boss.... nothing. I just want to buy a warranty extension, but I can't do it becuase no sales rep will sell it to me. amazing.

The adapter came with a display port cable. The display port cable has a DVI-D connection. the DVI-D connection cannot transport analog to VGA. only the DVI-I can transport analog to VGA. You can purchase a cable that will adapt DVI-D to DVI-I. The will work provided your monitor has DVI-D or DVI-I ports. The 1913S monitors we ordered with the computer only have VGA. you cannot get from DVI-D to vga unless you buy a more expensive converter. We learned our lesson and will know for ourselves how not to get in situation next time.

The Dell premier quoting tool nor the Dell sales rep alerted us to the fact that the monitor we were ordering would not work with the video card we were ordering.

As for Dell government sales. I cannot get them to sell me anything. I tried to buy a laptop last week. I could not get a rep to respond at all. I tried calling in to get the next available rep, only to be cut off.

I have tried 7 days now to order a warranty extension for a poweredge T410 server from the government division. nobody will answer an email or phone message. when calling in and selecting government, the line just goes dead.

I have this vision of the Dell offices being overgrown with weeds and climbing plants such as in some apocolyptic future movie.