Make sure the HP USB Disk Storage Format Tool is set to format the correct drive. Formatting will erase the files stored on the drive. Setting the software to format the wrong drive will result in undesired data loss.

Set the software to format the Centon USB drive as FAT32. Once set, begin the format.

When the format completes, close the HP USB Disk Storage Format Tool and begin copying your music or other files to the Centon USB drive.

We cannot guarantee that DataStick drives can work on a non-computer environment.

Standalone devices may be limited to FAT16 & FAT32 file system support. Drives 64GB or larger may come formatted to exFAT (or NTFS), which may not be supported on a non-computer environment.

Due to a limitation of the FAT32 file system, FAT32 drive volumes cannot be formatted in capacities larger than 32GB. Consequently, 64GB or larger drives may come formatted as exFAT (or NTFS). Below are Microsoft Knowledgebase articles discussing this limitation.

There are aftermarket applications that work around this limitation. One such application is the HP Format Tool (available by searching Google, Bing, download.com, or your preferred search engine). Use this tool to format large capacity drives to FAT32 to aid in getting the drive recognized on your device.