This Privacy Policy (together with our online Terms and Conditions of Use) sets out the basis on which any personal information we collect from you, or that you provide to us (either directly or via a third party such as your financial advisor or as described in this Privacy Policy), will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.

By providing information to us about you (either directly or via a third party such as your financial advisor, from associated website or as described in this Privacy Policy), you are accepting and consenting to the practices described in this Privacy Policy.

The information provided by you or about you by a third party such as your financial advisor will be processed and stored on our secure server(s) which are located in Sydney, Australia given FinaMetrica provides its services from Australia. By submitting your personal information to us in this way you consent to your personal information being processed outside the European Economic Area, if you are based in this region.

FinaMetrica is the company responsible for the processing of your personal information.

We are committed to respecting your privacy and recognize your need for appropriate protection and management of any personal information you share with us. We comply with the Australian Privacy Principles as set out in the Australian Federal Privacy Act 1988. You can read the Australian Privacy Principles on the website of the Australian Office of the Australian Information Commissioner.

Please ensure you have read and understood the relevant Terms and Conditions of Use in addition to this Privacy Policy before using the Website or submitting any personal information to us via the Test or otherwise.

The service FinaMetrica provides and how we distribute it

FinaMetrica provides a web-based financial risk profiling system that is based on a psychometric test of personal financial risk tolerance (“the Test”). The Test is available to persons wishing to assess their own financial risk tolerance, to financial advisors that assist their clients’ in assessing their financial risk tolerance, to financial services organisations which offer services to consumers and to financial services educators and researchers.

FinaMetrica makes the Test available at www.finametrica.com or on such other websites as nominated by FinaMetrica (“the Website”).

Persons wishing to test their own financial risk tolerance may register their access directly with FinaMetrica, register themselves at another website that offers access to the Test or be registered by a third party (usually a financial advisor).

Financial services professionals wishing to be able to arrange Tests for other persons may register their access directly with FinaMetrica or via another website, or service provider, that offers access to the Test, or be registered by a third party (for example, a financial services organisation which employs them or with whom they are associated).

Information we collect from you

We may collect and process the following information about you:

Information you give us
You may give us information about you by filling in forms on our Website, by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Website and when you report a problem with our Website.

Information we receive from other sources
We may receive information about you if you use any third party websites or a financial advisor, as described above, who submits your personal information to us via a third party website, directly or otherwise. In each case, you will have been informed when your information was collected that it may be shared with us and will have consented to this sharing before your information was shared with us.

Where an associated website or other third party registered your access to the Test, such third parties may have access to your personal information also. For example, if you are the client of a financial advisor, your financial advisor will have access to your answers to the risk tolerance and demographic questionnaires, and your risk tolerance report.

If your access to the Test was registered through an associated website, via your financial advisor or other third party (or via a combination of these means), you will need to review the privacy policies of those individuals or entities to understand how they process your personal information.

Submitting personal information to us about third parties

If you provide us with information about another person, then you must:

have their lawful consent to do so; and

tell them:

that you are disclosing their personal information to us, and

provide them with a copy of (or refer them to) this Privacy Policy.

Submitting your personal information to us via third parties

Where an associated website or other third party registered your access to the Test, that third party may have access to your personal information. For example, if you are the client of a financial advisor, your financial advisor will have access to your answers to the risk tolerance and demographic questionnaires, and your risk tolerance report.

If your access to the Test was registered through an associated website, your financial advisor or other third party, you will need to examine the privacy policy of the individual or entity for their undertakings regarding their access to your personal information.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will take reasonable steps and security features to prevent unauthorized access.

FinaMetrica requires cookies to be activated in order for the Website to function efficiently. A cookie contains information that enables our servers (ie. the computers that house this Website) to identify and interact efficiently with your device. The Website uses session cookies which exist only for the browser session and are deleted automatically once you close your browser.

The Website also allows you to use cookies to save passwords and preferences so you do not have to re-enter them each time you visit the Website. These cookies can be deleted by you at any time. For more information about why we use cookies, see our Cookie Statement.

You can configure your browser to either accept all cookies, reject all cookies or to notify you when a cookie is being sent to your device. The Help function on your browser will provide you with details on how to change your browser configurations. You will need to accept cookies in order to use some functionality on this Website.

By accessing and using the Website, you consent to the placement of cookies in your browser in accordance with our Privacy Policy and Cookie Statement.

Browsing the Website

When you visit and access the Website, we collect general information that enables us to continually evaluate and improve the performance of the Website. This general information includes:

Device and connection information such as browser type and version, operating system and platform;

The name and Internet Protocol (IP) address of the device accessing the Website;

The number of users visiting the Website and the number of pages viewed;

The date, time and duration of visits; and

The path taken through the Website.

By using the above general information, FinaMetrica can identify errors on the Website, such as defective hyperlinks or program defects, and thus continually improve the quality of the Website. By using the Website, you hereby consent to FinaMetrica collecting and processing such information. FinaMetrica reserves the right to review the IP address of a user where FinaMetrica has reasonable cause to believe that the user is using the Website and/or the Test in breach of contractual agreements or the applicable legislation.

Compliance with Law and Similar Obligations

We may also disclose your personal information as is necessary to: (a) respond to or comply with a subpoena or court order; (b) co-operate with law enforcement or other government agency; (c) establish or exercise our legal rights; (d) defend against legal claims; or (e) as otherwise required by law or permitted by law.

Changes to the Privacy Policy

We may periodically make changes to this Privacy Policy. Any changes we may make to our Privacy Policy in the future will be posted on www.riskprofiling.com/privacy and, where appropriate, notified to you. Please check back frequently to see any updates or changes to our Privacy Policy.

By using the Website, you confirm that you have read and understand this Privacy Policy and that you consent to the terms of our Privacy Policy.

How to Contact Us

If you have any questions relating to your privacy or your use of the Website and / or Test, please call us on +61 2 8668 9270, e-mail us at privacy@finametrica.com or write to us at Suite 1703, Level 17, 227 Elizabeth Sydney, NSW 2000, Australia.

Cookie Info

Cookies are small text files stored in your computer’s browser and are used by most websites to help personalise your web experience. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

The table below explains the cookies we use and why.

Cookie

Name

Purpose

Google Analytics

_utma
_utmb
_utmc
_utmz

These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our website, using a service provided by Google Analytics.

For a detailed description from Google on how these cookies work, click here.

Kentico CMS

ASP.NET_SessionId
CMSCookieLevel
CMSPreferredCulture

Kentico is the content management system used to create and manage our website. The cookies are used to maintain anonymised user sessions; specify which cookies are enabled by the visitor and their preferred content culture.

For more detailed information from Kentico on how these cookies work, click here.

System

Do_Not_Show_Warning_Message

This cookie is used to remember if the user clicks on “do not show this again”.