review

q&a

All the products of YUUL YIE is order-made.The products are made after the confirmation of customer’s order.Due to this, the cancel/exchange/refund is not available by customer’s simple change of mind.

Most of the products of YUUL YIE are made of natural leather.Due to the characteristic of material, the tendon can be shown and the texture of leather can be different. Also, there can be minor scratch.

The color of products can be seen various depending the status of the monitor such as brightness and resolution.

Please check the size guide surely since the exchange and refund is not available for the orders shipped internationally.

Our products are order-made goods that are produced after the order and payment.

The production takes 8~14 days excluding the weekend (SAT, SUN) and public holiday.

Please note that when the packages are shipped back to YUUL YIE due to the wrong address information, the packages will be shipped again after the re-payment of shipping charge.

Please make sure that you check above guide when you proceed the order.