he book discusses how business process management delivers real value in private and public sector organizations around the world. It addresses executives and managers as well as educators and students.

This book provides an extensive overview of current and future trends in Augmented Reality. It includes contributions from world experts in the field of AR from academia, research labs and private industry.

Disambiguating variables that contribute to the utility of personas (with scenarios) will improve the communication between UX research and design in industry, ultimately leading to better end user experiences.

This book shows you how to turn your ideas into profit-making success stories. Citing a fascinating array of real-world examples, this useful book invites you to meet the rich and famous of the app development world.

The authors examine why UX is gaining so much interest and looks at the new UX tools and ideas that can help you do your job better. A clear and focused guide to creating useful user experience documentation.

This book offers verified methodologies for conducting online usability studies. It gives practitioners the guidance they need to collect a wealth of data through cost-effective, efficient, and reliable practices.

Presenting an overview of current practice from academia and industry in game development, the book shows a variety of methods used to evaluate user experience in games, before, during and after the game play.

This book defines the role of components and why they matter, maps out how to organize and build a component library, discusses how to use components, and teaches documenting and maintaining components.

Drawing on their close ties with Microsoft’s WPF development team, the authors give you a clear, robust, and practical understanding of WPF, its underpinnings, its overall architecture, and its design philosophy.

This book shows you how to build realtime user experiences by adding chat, streaming content, and including more features on your site one piece at a time, without making big changes to the existing infrastructure.