With APPSeCONNECT, Shark Gaming Systems is saving approximately 20 hours of administration per week

About:Shark Gaming is one of the leading gaming retailers in Denmark. They are one of the most innovative and successful system builders in the gaming computer industry today with 50,000 + customers and their online store getting 100+ every day.

Project Overview:Shark Gaming’s Magento site caters to two Nordic countries – Denmark and Sweden. 100+ orders came in every day and all of them needed to be available in their backend ERP system Microsoft Dynamics NAV regularly for their back-office team to fulfill the orders. Just not orders but several other sets of data also needed to be exchanged between the two disconnected systems..

The Challenges:

With a small team, manual feeding of data into two systems was a challenging and cumbersome task.

'Warranty' was maintained as an inventory item in NAV since the beginning, but it had to be maintained on Magento as a non-inventory item so that it could not run out of stock.

Manual data used to lead to delayed shipment.

With 100+ orders coming in every day, the inventory had to be manually updated on the online store quite frequently.

'Warranty' is listed as an inventory item in Magento to maintain consistency with the practice on the NAV side, but its stock value is constantly updated with a high value so that it never runs out of stock.