Innovative Strategies for SaaS Application Performance Management

Enterprise adoption of the software as a service (SaaS) model continues to grow rapidly. Earlier concerns about SaaS, including data security and operational reliability, have faded in most enterprises. Many organizations now consider hosted applications as the norm rather than the exception for a growing number of functions.

This white paper deals with the following issues:

What is the big picture?

Future needs and how to plan ahead

Planning for application support

The needs for the right tools

SLAs for SaaS

Unified Tools for SaaS and On-Premise Monitoring

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