All consultations are by appointment, an appointment system means that we keep waiting time to a minimum.

All appointments are 10 minutes long, and are designed for a consultation with one animal, if you are bringing two or more, please inform us at the time of booking so we can allocate an appropriate time slot.

Appointments can be made with a specific vet, please request this at the time of making the appointment. Although vets usually do the same clinics each week, owing to holidays, sickness and training, this can change, so always ask first.

Owing to the fact that we are a mixed practice, vets on
consultations can occasionally change at short notice but we will
endeavor to let you know as soon as possible if you have booked to see a specific vet.

Animal Behaviour Consultations are also available at our Bangor Surgery with Rhona Lampard for further information please phone the surgery on the number above.

VISITS

If you require a visit then we ask you to
telephone and book as early as possible, visits are carried
out all day and we will try our best to fit you in when it is
convenient.

Visits
booked after 10am on the day that the visit is required will
be subject to an additional charge.

It is
worth remembering that we can usually provide better treatment
for your pet at the surgery and it is thus beneficial for you
to get in to one of the surgeries if at all possible.

We
will of course, see an emergency at any time, but please phone
as soon as possible with the details so we can make sure a vet
can respond as quickly and effectively as possible. Out of
hours, all veterinary clinics are required to provide 24 hour
a day, 7 day a week emergency cover for their patients.

24
HOUR EMERGENCY TEL: 01407 720800

REPEAT
PRESCRIPTIONS

Repeat
prescriptions are available to our clients at reception, 24 hr
advance telephone notice would be appreciated by the staff so
that your medications can be made up in advance and avoid
unnecessary delay.