DVD drive won't play dvds

I just tried playing dvds on my dvd drive and nothing's happening. Real Player is telling me that I don't have a dvd drive and when I try playing dvds via InterActual I'm getting the message:

'Error PL4013: Playback failed due to a problem with the video subsystem. You may be using an unsupported display mode or your system may not have a working decoder installed. Please ensure that your DVD decoder is functioning properly by launching it from Start | Programs.'

I've tried playing cds and there are no problems. This has only just started happening. Any ideas anyone?

InterActual is a program normally put on many DVD movies to allow a PC toplay a DVD movie.

You could try going to add/remove programs. Remove InterActual. Then, putin a DVD movie with that program on it, and reinstall it.

Many people use the 3rd party pay-for PowerDVD program instead.

An errant program, yourself, or another user could have minimized somedisplay setting. Preventing the display of full color/screen DVD movies.Reinstalling InterActual won't fix this.

There are three steps in playing commercial DVD movies. One is the menusystem. Another is decoding some of the DVD files that each contain acertain mpeg2. Both of these are done with the DVD movie playing software.And, finally, these are decoded and displayed. This last step is what theerror message is referring to.

"gort" <gort@discussions.microsoft.com> wrote in messagenews:2A30B6B4-FA22-4CE7-844D-6E23DD327306@microsoft.com...> I just tried playing dvds on my dvd drive and nothing's happening. Real> Player is telling me that I don't have a dvd drive and when I try playing> dvds via InterActual I'm getting the message:>> 'Error PL4013: Playback failed due to a problem with the video subsystem.> You may be using an unsupported display mode or your system may not have a> working decoder installed. Please ensure that your DVD decoder isfunctioning> properly by launching it from Start | Programs.'>> I've tried playing cds and there are no problems. This has only juststarted> happening. Any ideas anyone?

InterActual is a program normally put on many DVD movies to allow a PC toplay a DVD movie.

So Wrong!-- Mike Pawlak

"Lil' Dave" wrote:

> InterActual is a program normally put on many DVD movies to allow a PC to> play a DVD movie.> > You could try going to add/remove programs. Remove InterActual. Then, put> in a DVD movie with that program on it, and reinstall it.> > Many people use the 3rd party pay-for PowerDVD program instead.> > An errant program, yourself, or another user could have minimized some> display setting. Preventing the display of full color/screen DVD movies.> Reinstalling InterActual won't fix this.> > There are three steps in playing commercial DVD movies. One is the menu> system. Another is decoding some of the DVD files that each contain a> certain mpeg2. Both of these are done with the DVD movie playing software.> And, finally, these are decoded and displayed. This last step is what the> error message is referring to.> > "gort" <gort@discussions.microsoft.com> wrote in message> news:2A30B6B4-FA22-4CE7-844D-6E23DD327306@microsoft.com...> > I just tried playing dvds on my dvd drive and nothing's happening. Real> > Player is telling me that I don't have a dvd drive and when I try playing> > dvds via InterActual I'm getting the message:> >> > 'Error PL4013: Playback failed due to a problem with the video subsystem.> > You may be using an unsupported display mode or your system may not have a> > working decoder installed. Please ensure that your DVD decoder is> functioning> > properly by launching it from Start | Programs.'> >> > I've tried playing cds and there are no problems. This has only just> started> > happening. Any ideas anyone?> > >

Did DVD's work before? If not, or you've never tried them, the error message is telling you that you do not have DVD decoder software installed, and this is necessary for playback of DVD's. This is not something that comes with WinXP.

"gort" <gort@discussions.microsoft.com> wrote in message news:2A30B6B4-FA22-4CE7-844D-6E23DD327306@microsoft.com...>I just tried playing dvds on my dvd drive and nothing's happening. Real> Player is telling me that I don't have a dvd drive and when I try playing> dvds via InterActual I'm getting the message:>> 'Error PL4013: Playback failed due to a problem with the video subsystem.> You may be using an unsupported display mode or your system may not have a> working decoder installed. Please ensure that your DVD decoder is > functioning> properly by launching it from Start | Programs.'>> I've tried playing cds and there are no problems. This has only just > started> happening. Any ideas anyone?

"gort" <gort@discussions.microsoft.com> wrote in messagenews:2A30B6B4-FA22-4CE7-844D-6E23DD327306@microsoft.com...> I just tried playing dvds on my dvd drive and nothing's happening. Real> Player is telling me that I don't have a dvd drive and when I try playing> dvds via InterActual I'm getting the message:>> 'Error PL4013: Playback failed due to a problem with the video subsystem.> You may be using an unsupported display mode or your system may not have a> working decoder installed. Please ensure that your DVD decoder isfunctioning> properly by launching it from Start | Programs.'

My computer's about 3 years old - I've had no problems whatsoever playing dvds or indeed any other discs in the dvd drive prior to the problem emerging this morning. I've done nothing to my computer to cause it and can't figure out why it's happening. Like I said before - I try playing a dvd via Real Player and it tells me I don't have a dvd drive installed: I try playing a dvd via InterActual and the 'Error PL4013' message pops up: I play cds and there's no problem. So how can I rectify it?

> > "gort" <gort@discussions.microsoft.com> wrote in message> news:2A30B6B4-FA22-4CE7-844D-6E23DD327306@microsoft.com...> > I just tried playing dvds on my dvd drive and nothing's happening. Real> > Player is telling me that I don't have a dvd drive and when I try playing> > dvds via InterActual I'm getting the message:> >> > 'Error PL4013: Playback failed due to a problem with the video subsystem.> > You may be using an unsupported display mode or your system may not have a> > working decoder installed. Please ensure that your DVD decoder is> functioning> > properly by launching it from Start | Programs.'>

both Real Player and InterActual are telling me they can't locate my decoders and recommend reinstalling the dvd software. Here's the major problem - the disc was never supplied with the computer and the company that built it went bust last year so I can't call on them for tech support. The dvd drive doesn't even have a manufacturers name and model on it. As my cd-rom drive has been playing up for a while and now this is happening to the dvd drive does it mean I'm going to have to invest in some new hardware?

So contained in WinDVD, and PowerDVD as well. So, we don't know what theOP's movieplayer software is.

"MAP" <mikepawlak2REM@OVEhotmail.com> wrote in messagenews:BB76ED8A-AF9F-4B14-8C10-E8E723CB0E20@microsoft.com...> InterActual is a program normally put on many DVD movies to allow a PC to> play a DVD movie.>> So Wrong!> -- > Mike Pawlak>>> "Lil' Dave" wrote:>> > InterActual is a program normally put on many DVD movies to allow a PCto> > play a DVD movie.> >> > You could try going to add/remove programs. Remove InterActual. Then,put> > in a DVD movie with that program on it, and reinstall it.> >> > Many people use the 3rd party pay-for PowerDVD program instead.> >> > An errant program, yourself, or another user could have minimized some> > display setting. Preventing the display of full color/screen DVDmovies.> > Reinstalling InterActual won't fix this.> >> > There are three steps in playing commercial DVD movies. One is the menu> > system. Another is decoding some of the DVD files that each contain a> > certain mpeg2. Both of these are done with the DVD movie playingsoftware.> > And, finally, these are decoded and displayed. This last step is whatthe> > error message is referring to.> >> > "gort" <gort@discussions.microsoft.com> wrote in message> > news:2A30B6B4-FA22-4CE7-844D-6E23DD327306@microsoft.com...> > > I just tried playing dvds on my dvd drive and nothing's happening.Real> > > Player is telling me that I don't have a dvd drive and when I tryplaying> > > dvds via InterActual I'm getting the message:> > >> > > 'Error PL4013: Playback failed due to a problem with the videosubsystem.> > > You may be using an unsupported display mode or your system may nothave a> > > working decoder installed. Please ensure that your DVD decoder is> > functioning> > > properly by launching it from Start | Programs.'> > >> > > I've tried playing cds and there are no problems. This has only just> > started> > > happening. Any ideas anyone?> >> >> >