Come on microsoft , This really is getting out of control… The system just doesn’t work, I have been unable to update or submit new apps since the new ” App Hub”

Just responding to every issue with ” please submit a ticket” is getting a little tiresome.

If this carries on much longer, myself and many other dev’s will head back over to Droid and Iphone OS.

How about a decent update on the known issues, along with resolution timeframes and work arounds.. It should be pretty simple.

With developers threatening to decamp to other platforms some App Hub support staff and App Hub developers have responded to the complaints, noting that they are aware of the issues and are trying to fix it.

Re: My app is gone from Marketplace

Hi all, I’d like to re-inforce 2 messages:

1. about the problem we’re discussing in this thread (“My app is gone from Marketplace”) As already stated by PalB, who is one of the App Hub Developers who exceptionally is helping on forums after the rollout of the new server “Sorry for the inconvenience. We have identified the issue and working on the fix for it. We are trying our best to resolve it within this week. Unfortunately we do not have any workaround as of now. We will update you soon“. Hope the Community is appreciating Devs directly discussing with ISVs. So, the issue has been identified and devs are working on it. If you want to verify that on a personal-basys you can open a support-ticket. Or, per the following point, contact support via mail at[email protected].

2. opening support-tickets via the e-form in the Dashboard is not working as expected after the new server rollout (and also this problem is under investigation). So, as mentioned by Jo above, use[email protected]Â in the meantime, and please be sure to include: – Windows Live ID of your App Hub account – Publisher name – App name – App GUID – Issue details

Hope this shed some light and reassures the ones affected by the problem.

Thanks again for your patience. ~raffaele

Of course it is clear that the support staff are working as hard as possible to fix the issues, but the real question on most developers lips (except of course for the money they lost from having their app disappear from Marketplace) is how all these issues slipped through Microsoft testing, and of course when it will all work again.