Call Center Software in the Cloud

Keep client communication under single interface

Nectar Desk is one of the most affordable and complete SaaS solution for handling inbound and outbound calls with
reporting and analytics. We deliver a comprehensive call center software that can be setup in minutes from buying
a number to customizing your agents and more. No Contracts. No Hidden Fees. No Hardware. 24/7 Phone and Live Chat Support.

Boost Your Sales Team with Incredible Capabilities
which Comply Most of Business Needs

Call Center Software

Nectar Desk

Nectar Desk Integrations

All You Expect from Call Center Software and Even More

Basic call center software functions are available in Nectar Desk as well as advanced features. Checkout full agent’s performance metrics that include answering time, agent availability, call recording, listen live along with customized reporting and alerts.

Call Center Software where Market Leaders are Born & Nurtured

Bring All Your Interactions to One Place

With Nectar Desk, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows to integrate SMS, ticketing, chat, email texts, and other communications in a whim.

Conquer Global Marketplace

Use our cloud-based ACD tools, auto dialers and IVR technologies to reach out to horizons you didn’t imagine.

Take advantage of Nectar Desk VoIP services to call prospects from anywhere in the world with your caller ID localized to eliminate dropped calls

Monitor Your Call Center Representatives in Real-Time

You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.

Build a Scalable Contact Center

Scaling up/down is effortless as you don’t have to install cumbersome hardware systems. Adding or subtracting agents shouldn’t be a nightmare anymore. Also, data storage and recovery is easier than ever with Nectar Desk.

Map Out Entire Customer Journey

Our cloud call center solutions are designed to help diverse businesses create a holistic image of your prospect enabling you to tailor services to them. Our call center software supports 20+ integrations including Salesforce to ensure that all team departments get essential metrics from customer’s behavior across all platforms.

Push up Sales and Increase Company Profit

Nectar Desk Call Center Software facilitates business to handle, manage, and report on every client interaction from all communication channels and give pleasant and reliable support. So, they will trust your organization, never turn down but recommend to their friend, relatives and simply familiar people while you’ll enjoy the growth of new customers.

Cloud Call Center Software is Worth to Try: Nectar Desk

We at Nectar Desk believe every client should try our solution
for themselves, encouraging our clients to trial our Cloud Call Center software to ensure it meets all their needs before they purchase.

We offer free onboarding support to every trial account. We invite you to give NectarDesk a chance to show you how our Cloud Call Center software can improve your customer service.

What our Clients Say?

“

Nectar Desk is one of the best call center software we have used. Recording quality has a huge impact on speech analytics and all the other post-processing data. Using Nectar Desk makes you sure to obtain the best results. We highly recommend Nectar Desk software!

”

Michael Lamberg

Franchise Consulting Ltd

“

We are using Nectar Desk for about 1,5 years now for our call center focusing on outbound campaigns (telesales & surveys). The experience is awesome starting from the very pre-sales part, and it got even better after we got on board. The support team instantly answers when we need them. The call center software platform itself is very easy to administer, the sound quality is great and the tools and functions are becoming more required by every month. If you are oriented on outbound and are looking for a cloud-based software, I would definitely consider Nectar Desk.

Let me say, wow!… I’m excited to be onboard. I must surely have been a trial at times you and your team have demonstrated to me that you really do care about service. I can tell you after having reviewed spent the last 6 weeks evaluating nearly all providers with pipedrive integrations. You certainly rise to the top of the class.