Initial Response in from our Survey

Thanks to all who participated in our online survey for feedback
on our service with a focus on our online presence.

Here are the results! Does this reflect your opinions? Please do
comment and share any additional thoughts or suggestions. Or visit
our online survey: Peaceful Pages Survey

Frequency of Bahá'í Purchases:

42% purchase Bahá'í books more than twice per year or less

22% once per year

Where do you get your Bahá'í Books?

30% online (various sources)

30% at events

24% Peaceful Pages online

9% BDS online

21% bookstores

Have your purchased from Peaceful Pages
online?

51% No

48% Yes

What about more e-books available?

94% just as likely to buy books

6 % less likely

With more downloadable music?

53% just as likely to buy CD and DVD

47% less likely to buy CD and DVD

Overall Experience with Peaceful Pages
website

Most people were very happy with the appearance, ability to find
what they were looking for, ordering process , shipment and
satisfaction. Highest score went to likelihood of recommending the
site followed closely by overall service J.

What is most important in choosing a
business?

Quality of product

Friendliness

Price

Cooperation

Sustainability Practices

Speed of Shipment

Convenient Location

Investment in Social Causes

Free Shipping

Collaboration with local artists/craftspeople/service
providers

Collaboration with foreign initiatives

Competitiveness

Suggested Priorities for Website upgrade:

Option to access individual account and track purchase
(23)

Option to add reviews on products (20)

More accurate online inventory (19)

Ability to download audio files (19)

Expand shipping options like 'pick up' (15)

Ability to download text files or e-books (15)

Mobile friendly (14)

More stories and community news/learning (11)

Option to upload local photos and interactivity with site
(5)

More regular blog entries (3)

We enjoyed your uplifting comments and particularly any specific
material or practice that is useful to you and your
communities.

Thank you!

This entry was written by Administrator,
posted on Tuesday, April 9, 2013
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