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AnnouncementGracie Jewellery personalized hand stamped - Baby Loss - Memorial - First Communion - Initial - Zodiac - jewellery in sterling silver custom made just for you. All made with care in my smoke and pet free studio.
I ship every Tuesday. Your order must be in by midnight the previous Friday to be included in the following Tuesday's shipping.

Announcement

Last updated on Aug 31, 2018

Gracie Jewellery personalized hand stamped - Baby Loss - Memorial - First Communion - Initial - Zodiac - jewellery in sterling silver custom made just for you. All made with care in my smoke and pet free studio.
I ship every Tuesday. Your order must be in by midnight the previous Friday to be included in the following Tuesday's shipping.

I was born with a passion for jewellery. Oh my gosh, that is an understatement.
I am obsessed with jewellery!

I knew at an early age jewellery would figure prominently in my life.

Around the age of 10, I was given an old book that showcased the Royal Jewellery.
I spent many hours studying each picture. (And yes I still have it!)
My first job was in a fine jewellery store, where I spent as much time as possible
watching the goldsmith. I really wanted to get my hands on that torch!

I began making my own jewellery seven years ago when I saw a bracelet that was
absolutely gorgeous but way over my budget. I decided I would make one.
I sourced the gemstone beads and sterling silver wire, purchased
a set of tools and set up my own bench.

This was my destiny!

I made the bracelet, someone wanted one just like it. Using leftover
beads I made earrings. They sold almost immediately.

Then I discovered hand stamping. Oh my!

While I will always love making beaded jewellery, I am addicted to
hand stamping silver to make keepsake jewellery
you personalize and keep close to your heart.
Or give as a special gift.

I now sell my creations under the Gracie Jewellery brand.
I am thrilled that people all over the world wear my creations.

I would love to make a special piece of Gracie Jewellery just for you!

Shop members

Nancy

Shop policies

I design and create all my pieces with special care using sterling silver and swarovski crystals.

All jewellery is made in my smoke and pet free studio.
I ship every Tuesday. Your order must be in by midnight the previous Friday to be included in the following Tuesday's shipping.

Accepted payment methods

Visa

Mastercard

American Express

Discover

Apple Pay

Klarna

Sofort

Ideal

Paypal

GiftcardAccepts Etsy Gift Cards and Etsy Credits

Returns and exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Questions about your order?

Please if you have any problems with your order.

Returns and exchange details

I try to be very accurate in my description of every item that I sell. Please read all descriptions, details, and measurements before making your purchase.

I take great care in making my jewellery and packaging for shipping. If you have a problem please let me know within 24 hours. I will gladly work with you to resolve the issue. If it is necessary to send back the item, the buyer is responsible for return shipping charges.

All personalized jewellery is non-returnable unless I have made a stamping mistake - then I will replace it with the same design minus the error. All beaded jewellery is final sale as each piece is made fresh for you at time of purchased and are considered custom pieces.

Please note that you will be responsible for any duties or customs charges that may be imposed as a result of shipping internationally. I do not falsify customs documents. No refunds will be given on items if you choose not to pay the custom fees.

♥Health Canada Regulations make it impossible for me to accept returns of pierced earrings.

Payment

I ship every Tuesday. Your order must be in by midnight the previous Friday to be included in the following Tuesday's shipping.

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All communication must be done through the Etsy convo system. This is so I can keep all information pertaining to your order in one place.

I acknowledge all orders I receive. If you do not receive a confirmation email through your Etsy account within 24 hours of placing your order, please contact me through the Etsy convo system.

I accept payment via:
1) Direct Checkout using your credit card. Please note I do not see any of your credit card information.
2) Paypal and credit cards via Paypal. (To use your credit card and not your Paypal account, choose the Paypal option and look for further instructions on the next page.)

Payment is expected within 24 hours of order placement unless you have contacted me to make other arrangements.

Shipping

I ship every Tuesday. Your order must be in by midnight the previous Friday to be included in the following Tuesday's shipping.

♥♥Since my hand stamped jewellery is handmade fresh just for you, each piece does take time. Current production time is 7 days or less. I will notify you when your order has shipped.

♥Of course if you need something ASAP, just send me a message before you purchase. I’m sure we can work something out.

♥ I ship my jewellery in a plastic zip-lock bag in a leatherette jewellery pouch, and bubble envelope.

♥♥ I ship to the address listed on your account. Please make sure your shipping address is correct at check out. I will not change the shipping address after purchase. Items not received due to failure to provide correct shipping address will not be refunded.

Gracie Jewellery is hand made in Canada

For shipping within Canada:
♥ Packages shipped within Canada are shipped expedited mail and can take upwards of 10-15 business days to arrive, depending on your location. If your package shows it has been shipped, it has!

For shipping to the United States:
♥ I ship tracked packet airmail to the United States. Your tracking number will activate within 48-72 hours. Gracie Jewellery is located in Canada. In order to provide you with the fastest delivery possible, orders are couriered to Toronto where our broker delivers directly to US Customs. Once the package has cleared customs, our broker delivers your package directly to the USPS Office located in Rochester, New York. If your package shows it has been shipped, it has!

♥U.S.A. Residents are responsible for your country's duty and taxes. I do not falsify customs documents. No refunds will be given on items if you choose not to pay the custom fees.

For both Canada and the United States:
♥♥If the tracking on your package shows as delivered but it wasn't in your mail box, please check with everyone in your household or your neighbours to see if they have taken it in. Any package shown delivered but not received will not be replaced until the Post Office completes their investigation. You can expedite this process by calling your local post office to have them look up the actual scan via the gps system on every postal truck. If the post office determines your package was delivered but you cannot find it anywhere you will need to file a police report for stolen mail. The police take stolen mail very seriously. I will need a copy of the report before I can replace the stolen package. I will do my best to help you with this, but you will need to do a little work on your end also.

♥ You will receive a confirmation email containing the details of your order. Please review carefully and contact me if the details are not correct. If I do not hear from you within 24 hours, I will assume everything is as you would like it and your order will be made. Once the item is made, it is yours. The confirmation email will also contain the date your order will ship. I have never missed a ship date yet. Once shipped we are at the mercy of Your country's Post Offices and Custom Offices and sometimes they are in no rush. Gracie Jewellery is not responsible for delays caused by the postal services or international customs.

♥ I am required by law to charge HST on Canadian orders.

Additional policies and FAQs

Jewellery is not a toy, when giving jewelry as a gift to a child, PLEASE NOTE you assume full responsibility of the child's wear and use of the item.

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Caring for your Gracie Jewellery

Gracie Jewellery only uses sterling silver, one of the most beautiful and lustrous of all metals. With proper care, your silver jewellery will retain its beauty and character for many years to come.

Sterling silver tarnishes, especially when exposed to salt air and products containing sulfur, such as rubber bands and some papers. However, silver jewellery that is worn regularly needs less care, so Gracie Jewellery strongly encourages you to wear your silver jewellery every day.

Do not wear your sterling silver jewellery while swimming as chlorine and saltwater will damage your sterling silver.

Some medications and people with highly acidic systems will tarnish silver.

Gracie Jewellery strongly recommends you do not clean your sterling silver jewellery with baking soda or toothpaste as this will cause scratching. Silver dips and polishes will remove the material used to darken the letters.