Archeological excavations unearthed Dawn Jungemann’s interest in the built environment.As a college student studying abroad in the UK, Jungemann was introduced to centuries of architectural design that spurred her fascination with buildings and their uses and adaptations through time.Today, representing Cushman & Wakefield as assistant facilities manager at Symantec’s world headquarters in Mountain View, Jungemann is contributing in her own way to the evolution of spaces that meet peoples’ needs.

Jungemann joined the built environment industry in 1988 working with a commercial real estate investor.Her interests evolved into building operations and management specialties, and eventually led to her focus in facilities management.Jungemann says her transition from commercial real estate management to facilities management was natural.“Many of the skills are transferable,” she says, noting her experience in such areas as building inspections, budgeting and forecasting, and vendor, construction and risk management.

“Facilities support is an essential role in building management and is often undervalued, but involves aspects of engineering, maintenance, utilities management, building ambiance, site services, and much more,” Jungemann explains.“The facilities personnel are invariably the logical ‘go to’ people for those needing support.”As part of a team of 15, Jungemann helps to ensure that Symantec’s global headquarters receives support and expert resources required for optimum performance.

Reflecting on a career rich in experiences, Jungemann recalls a poignant moment that helped shape her professional perspective.She was part of a team that was tasked with a difficult, last-minute assignment requiring long hours to meet the deadline.“Our manager stopped quietly and thought for a moment.Then he burst out laughing.I since have found that imparting laughter is an ultimate stress breaker and team builder,” Jungemann says.

Jungemann attained Real Property Administrator and Facilities Management Administrator credentials through BOMA and is on IFMA Silicon Valley’s Board of Directors.She is also a mentor to young professionals and students interested in pursuing careers in facilities and building management.