Surprised to hear such poor thoughts on the fries, granted we all know sometimes the fries don't always come out the way we like them, but I love their fries, especially when you opt to add some pimento cheese on top! Those things are delicious. They've also added a salad and are in the process of expanding the menu I hear, so I'm sure there are soon to be more veggie friendly options. Gotta try the Fowl Play chicken sandwich (my fave) and the Cuban as well!

Sounds to me like you go the Bam sauce, not the ranch. The ranch is actually pretty great, as is the Bam sauce (which many people choose to use instead of ranch). Would think a food reviewer would notice the mix up and not think they were trying to pass that Bam sauce as Ranch.