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Headliner Repair

“My 1998 BMW M3 had a sagging headliner that would flap in the wind whenever I drove with the windows down. And after 10 years the current headliner had changed from dark grey to purple grey from sun exposure. I called first and spoke to Lucio, then brought my car in for a quote. When I arrived there were already two other BMWs in the shop getting work, which was encouraging.

Lucio helped me pick fabric for the headliner and sunroof, but told me that most customers get new A and C pillars from BMW because they are cheaper to replace than recover. I booked an appointment for the work and paid a deposit for fabric. Lucio even told me I could drop the car off after hours which worked perfectly for my schedule.

Now, Lucio’s advice for the A and C pillars was definitely true for light grey and beige which would have run me about $280, but the dark grey / black headliner is called Anthrazit and runs about $1200 for the four pieces. Once I found that out I called Lucio for advice, in a pit of panic actually. He took down my VIN and called BMW to confirm the colour my car shipped with: Anthrazit, of course.

OEM pre-upholstered parts were totally out of my budget so Lucio agreed to order some extra fabric and reupholster the A and C pillars as well. This required the car to be in the shop for an extra day, but extra work was required so the extended delivery estimate was totally acceptable.

My wife dropped me off to pick up the car today: she’s a tailor and seamstress and was suitably impressed with the work and colour match. I was happy to find out that my invoice came in barely over the original quote for just the headliner and sunroof – it’s like I got the A and C pillars for free.