What Every Business Must Do to Dominate the Decade

by Michael Hammer

The author of Reengineering the Corporation presents nine core principles critical to contemporary corporate success. Among Hammer’s agenda items: “managing without structure” and “creating order where chaos reigns.”

A Practical Guide to Producing Change in the Workplace

by Jerald Jellison

Who gives you the most trouble on the job? Resisters -- subordinates and peers who make excuses, complain, and find creative ways to avoid work and responsibility. Jellison's meet-them-head-on method to get cooperation isn't pretty, but it works.