All the taste of a Philly steak without having to drive into the city. Jim's offers the best cheesesteaks around and some great fries and shakes. It is a little piece of heaven.

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by mikedeep at CitysearchNov 10.

terrible.. no way the same as the orginal in west philly. if you want a real jims steaks head over to west philly location. springfield location service was down right bad. ordered 5 steals with wiz... like we were bothing them. meat was tough. rolls seamed like day olds. take my word for it. springfiels and ne locations arent the same .. or even close to the orginal in west philly.

-md

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by mikedeep at Citysearch
January 19, 20091Jim's Steaks

Not even close as good as West Philly location! period!

★☆☆☆☆

terrible.. no way the same as the orginal in west philly. if you want a real jims steaks head over to west philly location. springfield location service was down right bad. ordered 5 steals with wiz... like we were bothing them. meat was tough. rolls seamed like day olds. take my word for it. springfiels and ne locations arent the same .. or even close to the orginal in west philly.

-md

Pros: parking

Cons: terrible service, food, servers talking to each other more then customers.

I ordered a cheese steak.. When I got home no cheese. The were so busy trying to defrost frozen steak on the grill, to my suprize. I diidn't receive packs of catsup I requested and had to ask for napkins. They did not secure the lids on the pickles or peppers. The bag ripped I just caught everything in time. Bad services all around.

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by ACellini at Citysearch
August 09, 20082Jim's Steaks

Jim's steaks not so gooe tonight

★★☆☆☆

I ordered a cheese steak.. When I got home no cheese. The were so busy trying to defrost frozen steak on the grill, to my suprize. I diidn't receive packs of catsup I requested and had to ask for napkins. They did not secure the lids on the pickles or peppers. The bag ripped I just caught everything in time. Bad services all around.

Okay. The cheese steak meat was so overcooked the meat was black. (they preecooked it) The fries were so undercooked that right out of the fryer they were cold. The staff got my order wrong after they asked me to repeat it FIVE TIMES!!!! And I will bet anything they were all Smoking and I don?t mean cigarettes. I got nothing wrong with that but just if you are going to smoke don?t mess up my GD FOOD!!! If you want to go to Jims Steaks go to the one on south street. Avoid this one at ALL COST!!!!!

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by CraigRep at Citysearch
June 21, 20081Jim's Steaks

Never ever ever ever ever ever ever ever go to Jims in Springfield

★☆☆☆☆

Okay. The cheese steak meat was so overcooked the meat was black. (they preecooked it) The fries were so undercooked that right out of the fryer they were cold. The staff got my order wrong after they asked me to repeat it FIVE TIMES!!!! And I will bet anything they were all Smoking and I don?t mean cigarettes. I got nothing wrong with that but just if you are going to smoke don?t mess up my GD FOOD!!! If you want to go to Jims Steaks go to the one on south street. Avoid this one at ALL COST!!!!!

On a recent night in late May, we must have stumbled upon a poorly trained rookie, because although the cheesesteaks we had that night were excellent, there was a kid on the hoagie side that was totally lost. He had no system, no routine for cranking out our multi hoagie order. Since we were eating in, he got more and more nervous at us standing there watching him, the hallmark of the philly sandwich making experience. The meat was cut thick as a placemat, the onions were in chunks, I kid you not, wedges, like cloves of garlic would be, it was a sad spectacle to behold. I am a lifelong Jim's loyalist, but this was a sad day in Mudville.

The way the rivalry goes for the Philly area brand names, Jim's should know better. They should have a boot camp for counter folk before they put anyone out on the front line. One tip: Either you work the counter, or you do the eating area maintenance. It didn't help that when we first came in, this kid was stacking chairs and mopping the floor, then went to make our grub. I understand that they make the staff do both, just try to not have it so obvious to the customers.

Haven't had any problems at the Cottman Ave./Northeast Philly location, but we are going to play it safe from now on. We will never stray from our 62nd street base again, not for hoagies, so help us.

On a recent night in late May, we must have stumbled upon a poorly trained rookie, because although the cheesesteaks we had that night were excellent, there was a kid on the hoagie side that was totally lost. He had no system, no routine for cranking out our multi hoagie order. Since we were eating in, he got more and more nervous at us standing there watching him, the hallmark of the philly sandwich making experience. The meat was cut thick as a placemat, the onions were in chunks, I kid you not, wedges, like cloves of garlic would be, it was a sad spectacle to behold. I am a lifelong Jim's loyalist, but this was a sad day in Mudville.

The way the rivalry goes for the Philly area brand names, Jim's should know better. They should have a boot camp for counter folk before they put anyone out on the front line. One tip: Either you work the counter, or you do the eating area maintenance. It didn't help that when we first came in, this kid was stacking chairs and mopping the floor, then went to make our grub. I understand that they make the staff do both, just try to not have it so obvious to the customers.

Haven't had any problems at the Cottman Ave./Northeast Philly location, but we are going to play it safe from now on. We will never stray from our 62nd street base again, not for hoagies, so help us.

They have very good cheesesteaks & awesome cheese fries. Their milkshake was kinds thin... I like my milkshakes thick. It was like drinking chocolate milk.

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Editorial from

This Jim's location is cranking out good steak sandwiches like its siblings, served up with Whiz---or American or provolone---and fried onions too if desired. A Philly tradition for more than 70 years.

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