A discussion of the various types of outages that affect CICS/TS’ normal execution and of the tools available to resolve them. This will provide the participant with the debugging skills that are necessary to perform very efficient problem solving. The course material is current as of CICS TS V5.2.

CICS system programmers and technical support specialists. Experienced application programmers could also benefit from this class providing they are receptive to the idea of having to understand CICS internal structure. We will provide the dumps. The client is also encouraged to supply some of its own dumps for analysis in the classroom.