Returns are accepted within 14 days of delivery. The Buyer is responsible for return shipping costs. The shipping charge will be deducted from the amount of your refund if the reason for your return is not the result of our error or product defect.

In the event of a defective, missing or incorrect item, a replacement will be shipped out at no cost to you and a pre-paid shipping label will be emailed to you to cover the cost of returning the defective item back to us.

Contact us for a RMA number and return instructions. Do not return product without contacting us first. Some items need special packaging instructions. Write RMA number on package. No returns will be processed without RMA number.

You may return any item within 14 days of delivery for a full refund of product price.

When will I get my refund?

Most refunds are fully completed in 3-5 days after we receive and process your return.

Can I make an exchange?

If you want to exchange for a different item, you will need to return the item and place a new order.

What if I received the wrong item?

If you received an incorrect item, a replacement will be shipped out at no cost to you and a pre-paid shipping label will be emailed to cover the cost of returning the incorrect item back to us.

What if I received damaged goods?

Please notify us within 5 business days from date of receipt of any damage items caused by shipping. This is so we can make a claim against the carrier if appropriate. Do not return the damaged item without first contacting us. We will replace the damaged items at no additional cost to you.

What if something is missing from my order?

Please notify us immediately if there is something missing from your order. We will send you the missing items at no additional cost to you.

What should I do?

Contact us about the problem. We will issue you a RMA number and shipping instructions. Write the RMA number on the package.

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