About this blog

Welcome to the Business Service Management Blog, where you can read the perspectives from BSM experts. This Blog provides insights into the BSM solution, as well as technical details about specific IBM products.

Recent tweets

The first release of IBM Tivoli Analytics for Service Performance (TASP) is
now available.
TASP is a "first" in many ways – it is first to use analytics
across the service stack for anomaly detection in the data center, first to use
behavioral learning to understand how metric streams relate to each other, it's
the first to use advanced mathematics in a 'black box' so that customers can
get the benefit without having expert analysts on staff. It's the first to
embed Streams. It's the first to wrestle with putting wildly... [More]

We’re now at a point where we can begin to bring the “BSM
Dashboard” to life using TBSM’s real time state, status, metrics and KPIs. In
this blog post we’ll walk through the steps required to turn our “BSM Dashboard”
mockup into an actual “BSM Dashboard” template that will be loaded into TBSM and
the process to use state driven icons to represent status in a more appealing
manner than generic TBSM status shapes.
Open the BSM Dashboard Mockup Visio package I previously
provided and remove the mockup placeholders from the areas... [More]

We are proud to announce that the new TADDM 7.2.2. has been released!
With the long list of new features (which can be found below) and a total of 84 customer RFEs implemented we believe that this new release will provide outstanding business value to both existing and new TADDM customers.
We would like to give our appreciation to everyone who participated in the Transparent Development program and provided us with their insights and comments. Based on this feedback we are confident that this release will meet your expectations. We hope... [More]