Thanks for that Kris, thats spot on.I also appreciate you adding the additional json custom code, saves me needing to come back and ask about that if i needed such info adding.Sadly i doubt it'll be the last you'll hear from me on the subject, but i really appreciate you taking the time to point out what im missing.

Are you able to comment on the holding of USD on the account, without a bank account being on record? If we can take payments in btc, automatically converted to USD which held on the account for a short period of time, and then place a buy order to convert it to BTC when we're ready to transfer the funds, then this service would be perfect for what we need.

Status:We are propagating new servers and restoring backup onto those now.Current estimate for online status is within the hour. We are waiting on the blockchain to download for our bitcoind's

Our Contingency Planning and Disaster Recovery Plan:

Our future contingency planning will include backing up the blockchain for better risk management like in this case, where it has catastrophic consequences that we are not able to deploy backup within minutes, but have to wait 5 - 9 hours for the blockchain to download. (we are at "blocks" : 269439)

Status:We are propagating new servers and restoring backup onto those now.Current estimate for online status is within the hour. We are waiting on the blockchain to download for our bitcoind's

Our Contingency Planning and Disaster Recovery Plan:

Our future contingency planning will include backing up the blockchain for better risk management like in this case, where it has catastrophic consequences that we are not able to deploy backup within minutes, but have to wait 5 - 9 hours for the blockchain to download. (we are at "blocks" : 269439)

Status:We are propagating new servers and restoring backup onto those now.Current estimate for online status is within the hour. We are waiting on the blockchain to download for our bitcoind's

Our Contingency Planning and Disaster Recovery Plan:

Our future contingency planning will include backing up the blockchain for better risk management like in this case, where it has catastrophic consequences that we are not able to deploy backup within minutes, but have to wait 5 - 9 hours for the blockchain to download. (we are at "blocks" : 269439)

I have full understanding for system breakdowns and it takes some time to get em online.But I have to criticize BIPS for the lack of information, a small status update once in a while would be highly appreciated, I believe the homepage had one with the last 24 hours. I have so far not read "Your coins are safe", am I the only one with this concern?

There are 10 types of people in this world, those who understand binary and those who don't.PGP fingerprint: 1A4B8640

I have full understanding for system breakdowns and it takes some time to get em online.But I have to criticize BIPS for the lack of information, a small status update once in a while would be highly appreciated, I believe the homepage had one with the last 24 hours. I have so far not read "Your coins are safe", am I the only one with this concern?

On November 15th BIPS was the target of a massive DDoS attack, which is now believed to have been the initial preparation for a subsequent attack on November 17th that overloaded our managed switches and disconnected the iSCSI connection to the SAN on BIPS servers. Once executed; overloaded our managed switches and disconnected the iSCSI connection to the SAN on BIPS servers.Regrettably, despite several layers of protection, the attack caused vulnerability to the system, which has then enabled the attacker/s to gain access and compromise several wallets.

At this point all wallet functions have been disabled in order to conduct a full investigation and audit. BIPS will be contacting compromised wallet owners individually.

BIPS will also be contacting merchants who have not enabled automatic conversion of bitcoin.

Merchant processing functionality and buy/sell has been re-enabled.

BIPS help desk system is currently not accessible and will not be re-enabled until an alternative hosting solution has been arranged for this. In the mean time, support is reachable via email to support(at)bips(dot)me. Previously submitted tickets need to be resubmitted via email. Please be patient and allow 24-72 hours to receive a reply.