Because the availability of your data is critical to the life of your business, Buffalo is proud to offer our Enhanced Service agreement with Drive Retention. Buffalo’s Enhanced Service agreement provides for the Next Business Day replacement of eligible warranted products without the need for any additional paperwork or cost, and allows you to retain any defective hard drives in order to fulfill data security requirements. Additionally, 24/7/365 access to highly trained technical support provides expert service and the help needed to keep your business running.