Fault diagnosis

Every building is different and everything is in different places. Our system knows exactly where everything in your building is.

If you live in a Revolution managed building you may well have noticed that on all the doors in the building (excluding apartment front doors) there are white numbers in the top right-hand corners. These are all part of our unique customer operating system, called MyRevolution. This system has a customer portal for you to log in to and also operate as a whole building management system to aid speedy resolution of any fault diagnosis.

The door numbering system is a great example of how our unique operating system can help save time. As we said above, every door gets numbered, its location in the building is then mapped and then what is behind the door is documented. This could be stop taps, fuses, switches, TV systems, and so on.

This information is then fed into MyRevolution as part of its fault diagnosis system.

We can then find the location of all items at site quickly and send contractors to the right places.

As an example, if the corridor lighting went off on the first floor we can tell MyRevolution this is the fault and it will feedback to us the exact locations of all the fuses and circuit that control the lighting on this floor. It will tell us their location in the building and also how we access those cupboards, do we need keys, are they pin locks, etc

These diagnosis lists can be printed off and given directly to contractors going to site, so if the TV engineer company are going to site they will know the exact location of every single piece of equipment at site.

Under ourManaging Directors tight direction, Revolution have designed their operating system from the ground up using the knowledge they have of building management. No other management company will ever have the MyRevolution operating system. It is truly unique to Revolution.

How could this help your site?

Faster fault diagnosis means lower contractor bills. When we send a contract to site, they can do what they need to do faster using the information we provide for this system. This means your problems are fixed faster and cheaper.

How does it work?

When a contractor goes to site they quite often have to find the fault diagnosed by going back through the building looking for certain things. As an example, if the TV system stops working they start with the part that has stopped working (once they find it) and then work backwards looking for the fuses which supply power, etc.

Our system will tell them where every section of TV equipment is along with where the fuses are and they service it, etc. We also design our buildings so that every area of the building can be accessed by the contractor at site. Imagine not being able to complete the repair as you don't have a key to a door. This would not be acceptable to Revolution or you.