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Replacing moen cartriges

03-07-2014, 02:13 PM

Yesterday ,I replaced two Moen 1200 cartrages , [shower and Lav. ] on a downstairs bath. This is a large home and this was a guest bath. Original fixtures 34 Years old. Needed pullers on both , frozen ! Valve bodies very grungy
Never did this before. Using simple green and a small nylon brush ,I cleaned up both valve cavities. flushed with clean
water ,put plumbers grease on new cartrages . Like new. Now, I read the label on the simple green and it seemed safe to use. Did I do wrong on this ? Thanks Tool

I can build anything You want , if you draw a picture of it , on the back of a big enough check .

Comment

Punky, I checked the paperwork I received and it is just an RMA form. I talked to our Moen rep and it seems to have very little effect on the end user, they can still call 1800buymoen to get cartridges, but if you go to do an exchange at your distributor they will need to call Moen for permission to do the exchange. We will see how long this actually lasts.

i usually call on the behalf of my customer, if needed. moen doesnt like talking to me but i tell them, with a wink to the customer, that it's a little old lady/man who cant hear and yells all the time and refuses to touch a cell phone. i'd be happy to put them on if they want. they never want to talk to the customer so just deal with me.

I dont bother with exchanges for other things. dealing with a distributor is a PIA mostly. i 'play' a customer when i need to be one, the other scenario takes care of the rest.