Impound

Don't worry! We are here to help you. If your vehicle was impounded or in an accident and you believe it may be in our lot, feel free to contact our office staff at 616-538-1320 to verify.

When calling to inquire about a vehicle, please have the following information ready:

V.I.N.

Plate Number

Location of Impound or Accident

Date and Time of the Accident or Impound

Which police agency was on scene?

Registered Owner

Prior to entering any of our lots to gain release of a vehicle or property inside a vehicle, you must provide:

Photo I.D. such as a valid Michigan driver's license or I.D.

Proof of ownership which is either the title or valid registration

Please be aware that ONLY registered owner's may retirieve vehicles and property. If the registered owner is not available, please call our office at 616-538-1320 to discuss alternatives.

If your vehicle was impounded by one of the following police departments you will need to contact that police department and retrieve a vehicle release form from them. You must provide us with that vehicle release form before you are able to access your vehicle.

Vehicles that were impounded by the City of Grand Rapids Police Department go directly to city owned and operated lots. Please call the City of Grand Rapids Police Department information desk to verify the location of your vehicle and find out what information you need to get it released from impound.