Abstract

This thesis investigates women in computing; their success or otherwise. To establish the context
for the study the inter-relationships between computing and young women are examined by an
extended review of the relevant literature. The research for the thesis involves an illustrative case
study of young women in an undergraduate Business Computing course. It explores the
experiences of the students and the issues which impact on their success. Using a case study
approach, qualitative and quantitative data is gathered on attrition rates and reasons for the
attrition of female students in the course. In the second stage of the research, using an action
research methodology, an intervention strategy is established to improve the experiences of the
female students and, consequently to have an impact on retention rates. A peer mentor scheme is
the mechanism chosen to provide additional assistance, overcome the isolation felt, by many
young w o m e n and to increase student self esteem. The role of the scheme is later broadened to
raise student awareness of possible career outcomes of the course. Evaluation of the scheme
indicates that it has been valuable for those w h o participated. Reasons for the scheme's success,
such as being based on the experiences of this particular group of young w o m e n and refined over
time to continue to meet their particular needs are discussed. Some of the difficulties in
implementing the program in a way that includes all female students are analysed.