Customer Care Centre New Zealand

How can I find an item in store?

If you're looking to purchase a specific item in-store you can check stock levels via the product page.

Head to the product you're after, select the in-store tab, the size you need and enter your postcode.

Do you offer Store Transfer?

Unfortunately we cannot transfer items between stores, or accept payment over the phone.

What if I can’t find the item I want?

Due to the fast-paced nature of our business, if the item you are looking for is unavailable in store or online, it’s unlikely the item will be restocked in the future. The best way to find out would be to keep an eye out on the website, or sign up to Cotton On & Co. Perks.