Local Government Housing

Empowering Social Housing Transformation

Defining and enabling high standards.

Totalmobile’s adaptable and flexible solutions empowers social housing organisations to provide responsive services, with the service user at the core. All whilst saving money and resources. It unlocks and increases the productivity of your mobile workforce and their tasks, from inspections to repairs, managing rent arrears, to planned and preventative maintenance and much more.

Release Your Full Potential

By giving your teams the right tools, effective scheduling and intelligent analytics, inefficient processes that consume time and resources are eliminated. Allowing your housing teams to be more proactive, spending time on the work that matters. They have the right information available when they need it most, improving service delivery and productivity, giving back 90 minutes per user, per day.

Be Where It Matters

With easy access to schedule of work, job details, full supporting documentation and seamless integration to back-office systems it has never been easier to empower a more efficient workforce. Through our dynamic scheduling solution, eliminate unnecessary travel time with efficient routing, and with our mobile workforce management solution, reduce travel to the office to collect daily schedules or re-keying data into back office systems.

More for Service Users

With a more efficient workforce, improvements in service delivery is unlocked, repairs and maintenance are completed quicker and on a first-time basis. With our analytics capabilities, trends can be established that triggers proactive tasks to resolve problems before they arise. Resulting in a service that transforms service users lives and their homes. In fact, our customers report up to a 95% increase in customer satisfaction.

10 practical steps to transform your organisation

Learn from customers who have already released the potential of their mobile workforces. Start your journey here.

Key Features of our Solution

Within Housing, there are a multitude of tasks and activities that mobile workers have to manage, with our solutions they can manage all these in one place. Add in our enablement features and they are able to do more of that essential work.

Forms

Our smart forms can be easily configured to suit any work situation and to ensure that Best Practice is adhered to at all times. Our forms reduce data entry time by up to 60%, allow image and signature capture, allowing your staff to complete more tasks all in line with compliance.

Offline

When your teams work in remote locations, connectivity can become a real issue and impede getting the job done. With our solutions, there’s no need to worry. Our offline functionality allows sign-in, data capture and validation, all the functions of the online service. Plus, the data is kept secure until connectivity is restored and then seamlessly syncs to the back-office system.

Native application

No matter what device your teams use, we’ve got it covered. Our app is available on iOS, Android and Windows and is native to each platform. Every action you take has been carefully designed with the user in mind, making work even easier. No need to jump between apps to take pictures, access GPS or plan a route, we put it all at your fingertips.

AI

Managing a large mobile working division, with individual skills, takes up a lot of time trying to pair each worker to a skilled job manually, time that could be utilised elsewhere. With Optimise, you can relax in the knowledge that our advanced scheduling engine, Mendel, automatically allocates work to the most suitable resource using Mendel’s genetic algorithms. Just set the rules and we do the rest.

Analyse

Your field teams generate large amounts of data and it’s all valuable. Our analytics solution captures this data and presents it to you in easy to read, interactive dashboards, allowing you to detect trends early and make more informed business decisions.

Customer Success Stories

For the Highland Council, the key benefit is productivity. This has significantly improved since adopting mobile working, stats suggest that they are completing 20% more appointments now than they did prior to mobile. Are you ready to make the change?