Business & Management Courses

Single Courses

Learn how to use your strengths, optimism, and sense of belonging, power and energy to prevail in service of a purpose in our Balanced Leadership for Women course. Listen to stories told by amazing women leaders and learn from their failures and success. Discover techniques for balancing work and life through centered leadership with tools for connecting, engaging, and energizing yourself and others. This course starts with you and helps you build your path for success.

There are leaders who inspire and motivate employees to reach beyond their wildest expectations. Multiplying Managers are those who get more done with fewer resources, develop and cultivate new talent and ideas and bring the energy necessary to lead to organizational change, growth and the fostering of innovation.

Interpersonal Communication is a very important skill that is needed to develop and maintain personal and professional relationships. Just because you are talking does not mean you are communicating. This course will take you through the steps involved in understanding the importance of interpersonal communication and the effect on our daily interactions.

The coaching profession continues to evolve as a skill set and communication form that can be applied to many situations at work and in life. With the coaching profession on the rise it is important that coaches are trained in the most up-to-date methods of coaching their clients. This course uses the Co-Active Coaching Model to help you develop your skills in communication, relationships, and coaching to achieve transformational change in others.

In our Customer Service Survival Skills course, students will learn how to get to the heart of customer service; a challenging but not impossible achievement. Customers expect quality service and in return will provide loyalty. Businesses today understand that customer service loyalty contributes to the success and growth of a business.

There are difficult people in all our lives. These people spend their time not doing what we want them to do, or doing things you don’t want them to do. This course will help you identify those difficult people, understand why they act that way, and teach you to not be their victim anymore.

E-mail is one of the greatest inventions of our lifetime phenomenally affecting the way we communicate. Reading, writing and managing e-mail is taking up an increasing amount of our time. But are we using it right? This course helps you learn the best way to create and use e-mail.

Emotional intelligence provides a road map for us to know whether we are on the right track in our personal and professional lives. Emotional intelligence is our guide for how we relate to others, and it can determine our success in managing conflict and finding our passion in life and work.

Grant Writing is at the heart of the nonprofit world, and Grant Writers remain in high demand. Philanthropy has remained strong in the United States. From large funders such as Bill and Melinda Gates to small funders, Grant Writers seek to secure funds for individuals. The Grant Writer provides a crucial connection between the person seeking grants and funders.

Whether you are a newly promoted manager, a business owner or a human resources professional, knowing the ins and outs of dealing with HR issues is critical to your success. This class is specifically designed to help people without any experience or knowledge of human resources to understand the critical functions and how it affects us all.

Anxieties, fear of rejection or lack of confidence are emotions that can affect the best of us before or during an interview. Learning how to get to the heart of mastering interviews is challenging but not impossible to achieve. This mindset begins with changing the way an interview is approached. Instead of seeing the interview process as an interviewer controlled experience, the interview process should be seen as a two-way conversation between you and the interviewer.

The entrepreneurial spirit is alive and well world-wide. This course is designed to provide both budding entrepreneurs and seasoned business owners the tools, knowledge and guidance needed to transform an idea from concept to cash. In recent years, the United States has seen the highest rate of new business creation in over a decade, and many of these fledgling companies are being started by first-time entrepreneurs. It takes more than drive and desire to achieve success; and with great ef

Our Introduction to Lean Manufacturing course presents methods for streamlining operations in any manufacturing environment. A thorough overview of lean manufacturing provides details of cost and cash flow, velocity and lead time, and discusses how waste affects both profit and customer satisfaction. How-to guides are provided for creating and measuring lean strategies at every step in the manufacturing process.

Our Introduction to Lean Six Sigma course details the process for improving business operations using the integration of Six Sigma and Lean methodologies. This course will take you through each phase of the Six Sigma process, introducing tools and providing methods for successful process management. Lean Six Sigma emphasizes a culture of quality where businesses fully understand their internal processes, their customers’ expectations, and future needs.

Leave hunt-and-peck to the chickens. Effective and efficient keyboarding is more than tapping the correct letter. Our course teaches you to react to letters instead of finding them on the keyboard. This breakthrough guide brims with step-by-step exercises for keyboarding with ease. Develop your digital dexterity with our Keyboarding Basics course.

Our Lean Six Sigma for Government course outlines Lean Six Sigma principles that can be applied in the public sector to achieve a leaner more efficient organization. Topics covered include improving outcomes, lowering cost, streamlining operations, managing assets, and decreasing risks and losses. Students will learn techniques for maintaining an agile and innovative organization built for high performance despite lower budgets and varying market conditions.

Hospitals today face major challenges. Health insurers are demanding lower prices. Patients are demanding an improvement in their quality of care. Our Lean Six Sigma for Hospitals course applies Lean Six Sigma principles to patient flow, data management, and statistics. The result is a faster, better, and more profitable hospital.

As a person with unique gifts to offer, it is your responsibility to use your talents wisely and it is your right to enjoy yourself while doing so. In this class we will learn what it takes to develop career-enhancing skills that include: goal setting, time management, and personal organization. You will learn the crucial steps it takes to improve your creative abilities, gain confidence and minimize conflict in your life.

In a professional setting, chances are all of us have been asked to manage projects, whether large or small in scope. Our Project Management Fundamentals course provides a solid basis for individuals who would like to understand the field of project management and the concepts used to successfully deliver projects. We cover the “big picture” by developing project objectives, analyzing appropriate timelines and organization and roles and responsibilities of participants and stakeholders.

Six Sigma: An Introduction provides strategies to improve the quality of process outputs by identifying and removing the cause of error and minimizing variability in manufacturing and business processes. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified financial targets.

Spas provide a wide array of services designed to improve health, beauty and relaxation through treatments such as massage, wraps and facials. Learn what it takes to open and manage a successful spa – from business planning to marketing. Discover the latest trends in the spa industry as well as tips on how to set your spa apart from the competition.

Are you interested in starting your own environmentally-friendly business? From creating a sustainable business model to selecting eco-friendly products, this course will help you to discover your competitive edge in the green business world of today. Discover how to establish your business as a green business while exploring new green business opportunities. Plus you will also gain insights, ideas, and concepts from successful green businesses!

Does speaking in public make you nervous? Fear of speaking in public is very common and could hinder advancement opportunities to one’s professional career. Rest assured that getting over the fear of public speaking is not a grueling process. In this course you will learn techniques that will help prepare and develop your public speaking skills.