Halifax Home Insurance is underwritten by Lloyds Bank General Insurance Limited.

Easy to contact.

We have UK only call centres, which means all our claims advisers are based in the UK.

There are no forms to complete. All our claims specialists complete your claim for you over the phone to save you time and effort.

Help in an emergency.

Rather than trying to find an electrician or plumber in the middle of the night, just ring the 24-hour Emergency homeline number. Arrangements will be made for a tradesperson to call at your home to repair any damage. You’ll need to pay for the repairs but if the damage is covered under your policy you can claim back in the normal way.

Service provided by Royal & Sun and Alliance Insurance plc.

Extra support when you need it.

If your claim is particularly complex and we feel you need extra support, we can send a Personal Claims Consultant to help you face to face. They’ll make sure your claim runs as smoothly as possible.

Before your claim is settled, we can make emergency payments, supporting you when you need it most.

What you can get with our cover

We offer two levels of high quality affordable cover. Halifax Home Insurance gives you flexibility to tailor your cover to your needs and Halifax Home Insurance Ultimate offers more cover as standard.

Accidental damage cover - We all know accidents happen. So if you want the reassurance of being protected against life’s unfortunate incidents, such as smashing a window, spilling wine on the carpet, or your dog knocking over a vase, we have cover available. This is applicable for both buildings and contents cover. Accidental damage cover is an optional extra with Halifax Home Insurance and is included as standard with Halifax Home Insurance Ultimate.

Replacement of sets - We know that some things come as a set or a pair, and replacing just one can be tricky. But we've thought of that - where you've made a successful claim we'll replace both the damaged and undamaged items of a matching set if a reasonable match cannot be found. Limits apply and these differ for Halifax Home Insurance and Halifax Home Insurance Ultimate.

Alternative accommodation - If you need to stay somewhere else due to an insured event damaging your home we will arrange and pay for this for you, your family and your domestic pets. Limits apply.

Water damage trace and access - If you have a water leak that's damaged your buildings we’ll not only cover the water damage itself, but also the cost of finding the leak. Trace and access is covered up to £5,000 and applies to scenarios such as damage caused by escape of water from any domestic appliance or fixed domestic water installation.

Get a quote.

We've made it easy for you to buy great value home insurance. Compare our two levels of cover side by side when you get a quote.

£50 cashback when you buy a new combined buildings and contents policy, hold it for 70 days and pay your first premium. Conditions apply.

10% discount if you’re a Halifax Online Banking customer. Simply sign in, get a quote and buy through Online Banking. Your discount is applied to our standard online price and excludes Home Emergency and Legal Expenses cover. Minimum premiums apply if you make a change to your premium during the year.