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Teatulia Loyal-tea Program

What is Loyal-tea Rewards? Loyal-tea Rewards is our way of showing appreciation to our great customers. It’s completely free and you are automatically enrolled when you create an account at Teatulia.com. Customers who checkout as a guest and do not create an account during checkout will not earn Loyal-tea Rewards on their purchases

How does Loyal-tea Rewards work? Registered customers will earn rewards on every purchase they make. For every dollar you spend you will earn a minimum 5% reward (see tiers below). Shipping cost & tax are regrettably not included in the rewards earned from purchases. When rewards activiate the first of the following month, you may redeem them on purchases.

Spend

Earn

$1 - $49.99

5%

$50 - $99.99

8%

$100+

10%

How many Loyal-tea Rewards do I need to earn a cash credit? There is no minimum requirement or threshold.

How can I see my Loyal-tea Rewards balance? You can check your spendable rewards balance at any time by logging in to your account through Teatulia.com. To check on your pending rewards balance, please use the tool below for an estimate of your pending rewards.

When can I use my pending rewards? Your earned rewards are issued as store credit at the first day of the following month.

Do Loyal-tea Rewards ever expire? Your points will expire if your account is inactive for more than 12 months from your last order with us.

Do I get to keep my Loyal-tea Rewards if I return my order? We really wish you could, but sadly we will deduct Loyal-tea Rewards for any returned items.

What will happen to my Loyal-tea Rewards if I make an exchange? Your rewards difference will be added or subtracted from your account balance, depending on the exchange.

Is there anything I can do to earn more Loyal-tea Rewards? Yes! We will occasionally have Double Loyal-tea Rewards points events or specials. As a valued member you will be notified of these special events before the general public.