Confirmations

All registrations will be confirmed, in writing, via e-mail.

Cancellation & Refund Policy

Things happen. If you register but can no longer join us, cancel by February 9, 2017 for a 90% refund. From February 10 until March 17, 2017, you’ll get a 50% refund. Cancellations received on March 18, 2017 or later are non-refundable, but you can transfer your registration to a colleague from your company at any time, with no fee. Send us an email to cancel or request a transfer. All refunds will come by check and may take a few weeks, but we’ll do our best to get it to you promptly.

Does your company offer a service or product to retailers and product manufacturers? Please note: Service supplier companies (those that provide a service related to asset protection in the retail industry) Individuals from service supplier companies must exhibit and/or sponsor to attend the conference. For more information, contact Kate Rabatsky at 703-600-2040 or kate.rabatsky@rila.org.

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Exhibitor/Sponsor Registration

If your company is Exhibiting or Sponsoring, please register your team here. For detailed instructions, please have your main logisitics contact login to the Exhibitor & Sponsor Dashboard and select the Exhibitor & Sponsor Registration Tile.

All non-retailers must exhibit or sponsor in order to attend the event. If your company would like to sign up, please contact kate.rabatsky@rila.org for information on our remaining exhibit and sponsorship opportunities.

Questions?

Press Registration

General sessions and the Exhibit Hall are open to press. The full media agenda can be found here.

If you would like to attend the conference as a member of the press, please contact Caroline Stec at caroline.stec@rila.org or (703) 600-2082.

Registration Eligibility:

Retailers: To qualify as a retail attendee, individuals must be employed directly by a retail company (not as a consultant or contractor). A retail company is defined by RILA as a company whose core business is selling its inventory of consumer products directly to end consumers.

Consumer Product Manufacturers: To qualify as a consumer product manufacturer attendee, individuals must be employed directly by a consumer goods company (not as a consultant or contractor). A consumer goods company is defined by RILA as a company whose core business is selling consumer products that it manufactures to retailers for resale to end consumers. Companies that sell products to retailers for use in the business (e.g. security cameras, POS systems, or other products intended for use in the store, DC, HQ, or other locations) do not qualify as consumer product manufacturers for RILA purposes.

Service Providers: Service providers are the companies that provide goods or services to the retail industry for use by the company, stores, or distribution centers, such as EAS systems, security cameras, consulting services and more. Individuals from service supplier companies must either exhibit or sponsor, or both, in order to attend the conference. For more information, contact Kate Rabatsky at 703-600-2040 or kate.rabatsky@rila.org.