41 hodnocení

41

The morning of travel I recived a text from Nicolas and message from Air BnB stating that i would need to pick up keys from a diffrent location which ment getting off one Metro train and picking up the keys then back onto the Metro to the apartment . We found the place where the…

Odpověď od Nicolas:

The situation was a bit tricky as on the 3/11 I was in France and my wife booked us holiday for the week for my 30th Bday (09/11) so I could not accommodate the flat myself but :
1. I had the keys in France and paid an emergency (50€, so the cost of one night for me) DHL to send the keys to my colleague to be sure that you can have the flat
2. I asked him to take sheets and towels to his home, clean them and to bring them back and I am sure he did.
3. I guess he did his best to clean the apartment but maybe it was not as cleaned as I do it
4. The place I asked you to take the keys is exactly on the way to go to my home, you have no other choice than stepping down there. And this was explained in the 2 pagers PDF I sent to all my guests with all necessary infos and recos for their stay
5. My workplace is at a 5minutes distance by car and, again in the PDF I sent you, there are even pictures of the street to find the apartment and also it is a pedestrian area there, so I cannot be responsible of the low quality of the taxi.
6. I don't smoke and none of my friends do so and this is a non smoking flat for Airbnb guest. With those temperature I don't go on my terrace so I did not see the cigarettes butts, but thanks for the info, I will do the necessary. (And to conclude on this, you also now know that it comes from former Airbnb guests).
7. To open the door you simply need to pull the hand locker in your direction so that it is easier but maybe I forgot to say so (but which is not an uncommon practice)
8. I don't drink coffee at all but in my flat there is 5 bowls, spoons and pans which seems to me enough to make a coffee.
So I hope to have clarify the situation.
And to conclude, you don't recommend this location saying that the basics are not covered :
-You rank the flat 3 on 5
-This is 3% on all my evaluation (39) so you seems to be the only one who gave such a low rank
-Decent hotels in Amsterdam are 120-150€/night and I charge 60€/night
So maybe your basics are not the same as all other 39 guests I had before and then you should probably look for hotels which offer perfect services (and also a more expensive bill)