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A frustrated friend complained about manufacturing plants which won’t update their technology. He even knows of plants that use 20-year-old computer systems and think it’s better not to replace them. The result of their risk-benefit analysis tells them that the risk of upgrading outweighs the benefit, and supports their desire to stay with the status … Continue reading "Risk-Risk Analysis"

One of the lessons we learn in work and life is that some people get us, and some people don’t. Some people are easy to be friends with, and some aren’t. This is especially true of our change idea and a solution that we can generate from it. As we talk about our idea, we … Continue reading "Who is it for?"