I just downloaded & installed firefox and somewhere along the line I lost my entire addressbook for outlook express?

(Over 25,000 customer email addies have vanished!!)

How do I get them all back?

Arrrggghhhhhhhh!
I just downloaded & installed firefox and somewhere along the line I lost my entire addressbook for outlook express?
(Over 25,000 customer email addies have vanished!!)
How do I get them all back?

Chosen solution

hello bleetie, firefox doesn't interfere with your outlook express address-book whatsoever. something else on your computer must have gone wrong - please contact microsoft's support or a forum specialised on outlook express, sicne we most probably can't get any solution for the problem you've described...

Firefox is a web browser, not a email client so it may just be a coincidence that the outlook problem happened sometime after you installed Firefox. It is a separate app install as is doesn't make use of say IE or outlook to work.

Firefox is a web browser, not a email client so it may just be a coincidence that the outlook problem happened sometime after you installed Firefox. It is a separate app install as is doesn't make use of say IE or outlook to work.

Question owner

Thanks Guys... I could have sworn it happened the moment Firefox asked to import all my bookmarks, favourites, etc from Google Chrome... .so I haven't really found the solution yet (aside from restoring from archives), but I'll mark this one as solved in this forum...

wish me luck on my treacherous adventure LOL

Thanks Guys... I could have sworn it happened the moment Firefox asked to import all my bookmarks, favourites, etc from Google Chrome... .so I haven't really found the solution yet (aside from restoring from archives), but I'll mark this one as solved in this forum...
wish me luck on my treacherous adventure LOL

I have a similar issue. It DOES look like a FF issue. Internet Explorer keeps the contacts. FF will work but within a certain period of time, it removes access to it. I have to reset FF to get it to work. WTF?????!!! It's driving me nuts..
Angela

I have a similar issue. It DOES look like a FF issue. Internet Explorer keeps the contacts. FF will work but within a certain period of time, it removes access to it. I have to reset FF to get it to work. WTF?????!!! It's driving me nuts..
Angela

I use multiple browsers just for this reason. When FF went to 21.0 I lost my outlook contacts. The contacts are visible and useable in MS Explorer and Chrome browsers. Being stuck being he said she said as to who might be responsible is not desirable.

So, lets blame everyone rather than help resolve the issue. Chrome is looking better.

I use multiple browsers just for this reason. When FF went to 21.0 I lost my outlook contacts. The contacts are visible and useable in MS Explorer and Chrome browsers. Being stuck being he said she said as to who might be responsible is not desirable.
So, lets blame everyone rather than help resolve the issue. Chrome is looking better.

Helpful Reply

[[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from outlook.com]] and reload the page.