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Some advice needed

I currently have whole home with 2 HR24-500's and 2 HR24 200's. Im constantly getting conflicts that we cannot watch shows because the receivers are busy, but there is only one show being watched, plus the one i'm trying to. VERY Frustrating.

Would switching to Genie resolve this issue, and if so should i get rid of both HR24-500's or just one?

Or is there a better option, I'm out of contract and a 10yr customer of DTV.

Any "conflict" is coming from trying to watch more than one recording via MRV from the same DVR.One way is to change which DVR is recordings the program.Each can only feed one stream to another receiver.The Genie will supply 3 at the same time.

DirecTV requires a "pro install" for the Genie. In our case, the "install" was literally plug in the coax, the HDMI, the optical audio and power cables and activate (the tech was in and out within 30 minutes). It's DirecTV's rule, so just go with it.

DirecTV requires a "pro install" for the Genie. In our case, the "install" was literally plug in the coax, the HDMI, the optical audio and power cables and activate (the tech was in and out within 30 minutes). It's DirecTV's rule, so just go with it.

The alternative is to buy from a dealer like Solid Signal.

Recently dtv started allowing genies to be drop shipped if.... Whole is already installed and if... The receiver is replacing another and if... You won't breach the max tuners allowed by your setup. I've personally only seen this once and I don't believe this rule would follow with a swm 16 since dtv doesn't know how many tuners are on each half of the swm 16. Too many variables there.

Makes sense. In our case, we were replacing an old Series 2 DirecTiVo (which had been on the SWM-16's legacy ports). Since we already had 10 tuners (not counting the DirecTiVo), DirecTV couldn't know how they were distributed (they were 5 on each leg). Before the tech arrived we had already moved one DVR over to the other leg, so that 5 tuners would be available on the HR34 leg.

Called DTV and they sent me a genie for free (2yr contract), all set up and working fine, with one exception. When i record something on H2 and play back on the Genie i get no sound, but when it plays on the other TV's i get sound. Doing some forum searching now.