Using Your Library Card

About Your Card

Your library card is valid at all Mesa Public Library locations. If you have questions about your library card record, please call 480-644-3100 or log in to your online account. Please have your library card number ready when you call.

Your Username and PIN

Your username is the barcode number on the back of your library card. Your PIN is a four digit number that acts as a password to your library account.

Forgot Your PIN?

Reset your PIN in person at the library with your photo ID.

If you have an email address on file with us, you can request to have your PIN sent to you.

Call the library at 480-644-3100 and we can reset your PIN to the last four digits of the phone number listed on your account. Please note - for your privacy, we can not tell you or change the phone number we have on file over the phone.

Using Your Library Card

Borrowing Items

You may have up to 35 items checked out on your library card at a time. Up to 10 of those items may be DVDs. Materials borrowed from our digital collection do not count towards the 35 item limit.

Requesting Items

If an item is available at a different location than you typically visit, you may request that it be transferred free of charge to the library branch of your choice. Visit our holds page for more information.

Renewing Items

In general, items may be renewed up to a maximum of four times if there are no outstanding requests for the material. Eligible items will automatically renew for another loan period until you reach the maximum renewal amount for the item. You may also renew your items manually online, via our automated phone service at 480-644-3100, or in person at any service desk or self-service kiosk.

Returning Items

Checked out items may be returned to any library branch. Library locations (except the Mesa Express Library) have outdoor book drops available for returns after hours. Items returned after midnight on the due date will incur a late fine. Fines vary based on the type of material checked out - visit the library fines and fees page for specific charges.

Loan Periods

Item

Check Out

Renewals

Books

21 days

4

Express Books

7 days

No Renewals

DVDs

14 days

4

Books on CD/Playaways

21 days

4

Teacher Book Buckets

21 days

4

Interlibrary Loan Items

Varies

No renewals

Other materials including but not limited to: SRP energy meters, Stuff-brary items, and Book Group Kits