The rise of consumer mobile devices and pay-as-you-go cloud services has brought the emergence of “shadow IT” – business managers sourcing IT without the IT department. In response, IT leaders are adopting a range of new policies – BYOD (bring your own device), CYOD (choose your own device) and even BYOA (bring your own applications), among others. Amid all the acronyms, how best can IT leaders balance demands for independence with the need for good governance?

In this CW500 Club video, Anthony Kemp, Director of Corporate Resources, London Borough of Hounslow, talks to Computer Weekly editor in chief Bryan Glick about how IT leaders are using trends such as BYOD, CYOD, BYOA and others to forge a new relationship with their users.

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