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great plain crm And Great Plains - A Friendship That Turned Into A Marriage Microsoft And Great Plains - A Friendship That Turned Into A Marriage P.J. Jakovljevic - January 16, 2001 Event Summary On December 21, Microsoft Corporation (NASDAQ: MSFT), the world's largest software provider, announced it reached an agreement to acquire Great Plains Software Incorporated (NASDAQ: GPSI), a leading supplier of mid-market business applications. The acquisition should create new opportunities for Microsoft and Great

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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When ideas fail, words come in very handy.
- Johann Wolfgang von Goethe
Software Selection Pitfalls
Quick, what’s the number-one pitfall of the software selection process?
If you said “budget, buy-in, and boardroom politics,” you’re wrong. Because that’s three pitfalls. We’ll get into those another time.
Miscommunication, on the other hand, will torpedo your software

great plain crm Mark 46. Here’s a great example, from Fatal Flaws and Technology Choices , a TEC article by Olin Thompson and P.J. Jakovljevic: “One meat processor (which will remain nameless) recently embarked on an application software project. Of course, catchweight was a must-have for its business. The company asked the software salesman if the software had catchweight, and after having to explain the concept at a great length to the salesman (a bad sign), the salesman said “no problem.” It later transpired
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By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor (ISV) partner Encore Business Solutions, Microsoft Business Solutions (MBS) may find a way to counteract its archrival Best Software's superiority in the target market.

great plain crm Encore Functionality to MBS Great Plains 8.0 Part One: Event Summary Event Summary On April 27, Microsoft Corporation 's (NASDAQ: MSFT) Microsoft Business Solutions ( MBS ) division announced the acquisition of accounting products from a Winnipeg, Manitoba, Canada-based vendor, Encore Business Solutions , Inc ., that could be critical to the success of the customers and partners in the public sector. The acquisition includes Encore's not-for-profit (NFP) accounting products and the intercompany
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Orezone strikes gold with Microsoft Business Solutions - Great Plains. Orezone is a Canadian mining company that needed a more efficient means to track and store data sent from its African mines to its Canadian offices. Learn how it used MBS Great Plains to boost efficiency.

great plain crm , Financial Management , Great Plain Accounting Software , Great Plains Accounting , Great Plains Accounting Software , Great Plains Software . Situation Companies in the gold exploration industry are accustomed to risk. Only one in every 1,000 start-ups combing the world for gold deposits at any given time will see revenue from successful mining. Orezone Resources Inc. is one of the industry's successes stories. In just two years Orezone has grown from a small company operated out of its president's
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When it comes to modifications to an application product, there is the good, the bad, and the ugly. Enter the modification process cautiously, with your eyes open.

great plain crm of NO MODIFICATIONS! That's great if it can be adhered to. However, these are a small minority of all implementations. The absolute policy ends up with a few exceptions. The result of the absolute policy is still very positive, it minimizes the number and complexity of those modifications that do end up being made. The Why of Modifications So why would an enterprise consider modifying an application product? The answer is that sometimes it has to be. But why it has to be is not black and white. What is
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An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to assess results and declare success.

great plain crm CRM operational, then the great expectations are going to go unmet and eventually the system will fall into disuse. So what has been gained other than poisoning the well for future initiatives? Credibility regarding cause and effect is increased when the relationship can be analyzed in the context of process analysis. Process analysis provides a perspective regarding how tasks are accomplished today and what will be different in the CRM environment. Quantification of results and meaningful metrics add
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Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. It can be user-customized through Customizer and Navigator, the built-in toolkits.

The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make it lucrative for smaller businesses.

Once thought of as only relevant for enterprises, customer relationship management (CRM) technology is increasingly being used by small and medium businesses across industries. So, as you evaluate your options, you need to determine which solution will best meet your organization's marketing, sales, and business needs in the present and as it grows. Read about the top 10 features small and medium businesses should look for in a CRM solution.

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It’s no secret that there is a bevy of deployment options available with most customer relationship management (CRM) solutions today—ranging from customized to out-of-the-box. But with choice comes complexity. In order for CRM buyers to choose wisely, they must find a deployment approach that best matches their needs while delivering superior performance, application integration, and functionality. Find out how.

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When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision.

Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

great plain crm also be getting a great tool that will be extremely easy to use. Your users know that if their CRM system isn’t easy to use, it won’t be used. Your users also know that a CRM system will only be as successful as the commitment senior management has. They need to know senior management is 100% behind the success of your CRM initiative. If senior management isn’t committed to this, they will not see the value that can be created from your CRM system. If you can communicate these benefits to your
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