John Oldham, CEO, is an accomplished senior executive
focused on sales and marketing for software technology companies
in the Enterprise Content Market (ECM), Business Process
Management (BPM) and Performance Analytics markets. He has led
sales/marketing due diligence teams working with financial and
strategic buyers for over 20 software companies. An industry
veteran, for the first half of his career, John worked for
Fortune 500 marketing leaders, Eastman Kodak and IBM (FileNet),
in the ECM software industry, managing regional and global sales
teams. Since 1997, he has focused on building the Enterprise
Value of smaller software technology companies. As Senior Vice
President of Sales and Marketing for BPM provider, Global 360,
he produced a 42% CAGR to over $100 million in revenue in his
six year tenure, followed by an acquisition by private equity,
and recently acquired by Open Text for $260 million. Prior to
joining Critical Technologies, John was the General Manager of
Databank IMX, Inc., a nationwide document/data management
technology services company, developing successful vertical
market software applications in Healthcare and Higher Education.
The company was acquired by private equity in 2011 as the
cornerstone asset for their process and content management
market strategy. John has an MBA from Rochester Institute of
Technology, and BA from the College of Wooster (Ohio). Chief Executive Officer, joined Critical
Technologies in 2011. John is a seasoned senior management with
a focus on sales and marketing and increasing enterprise revenue
and company valuation. He was previously General Manager of
Databank IMX, Inc., a nationwide document/data management
outsource services provider, focused on applying Business
Process and Enterprise Content Management (ECM) SaaS technology
to vertical market applications delivered via SAS 70 Type II
production facilities and data network. John was senior vice
president of Global 360, Inc., a regional sales manager of
Filenet, and a regional director of Eastman Kodak Company. He
has had substantial experience with software startups. John has
an MBA, Marketing, from Rochester Institute of Technology.
joldham@criticaltech.com

Patrick
M. Castleberry,
President, joined the company in February, 2004. Previously, Pat
practiced law, concentrating in commercial litigation and
planning and tax litigation and planning. He is a graduate of
New York University School of Law (1985) and, the University of
Oklahoma School of Law (1983).patc@criticaltech.com

Malik
Ahmad, Chief Financial Officer,

joined
our team in 2012 with outstanding qualifications in finance and
accounting, and in particular the document management and
automation industry. Prior to joining CT, Malik was with
SOURCECORP since 1999, where he had a number of senior roles
including head of finance for their BPO division, and most
recently as the Corporate Director of Finance & Analysis,
responsible for financial analysis, strategic planning, risk
management, government contracting, and M&A including the merger
of SOURCECORP and HOV Services. Prior to this assignment, he was
the VP of Finance for the BPO Division, where he developed
financial performance plans for major accounts, government, and
Mexico operations. Malik also has considerable small company
experience, working to assimilate many of SOURCECORPíS
technology and services acquisitions. He
started his career as an auditor with Ernst & Young, and moved
to financial analysis and M&A roles in Dallas at KPMG Peat
Marwick, CareSelect, and International Capital Management. Malik
holds a BS in Accounting from The University of Texas at Dallas.
He is a Certified Public Accountant.mahmad@criticaltech.com

Roy
Davis, Vice President of Operations,
overseeing Critical's operations and infrastructure.Royhas
been with the team since 1995. Roy is a key management contributor in the
evolutionary design of AirVaultís cloud-based ECM (Enterprise Content Management)
software delivery facility. Roy oversees all of Company employees and contractors
that support communications, data center infrastructure, customer support, and software operations.
He is AirVaultís internal customer-facing management representative that ensures day-to-day software
functionality and operational performance. Roy is the management leader responsible for developing
the scalability, operational processes, and management practices for the AirVault cloud-computing
facilities and SaaS applications. Formerly a manager of Customer Service and Information Technology with Optika, Inc., (Oracle),
Roy has an extensive background in imaging, networking systems, and workflow systems engineering.
.rdavis@criticaltech.com

Shawn
Kittredge, Vice President and Product Manager of the AirVault
Product Group. Shawn is responsible for the product development
and strategic direction of Critical Technologies' airline
industry and mortgage
applications. He has extensive knowledge in the document imaging
and content management worlds. He has been with the
company since 1997. Prior to joining Critical Technologies he
was a business engineer at Fiserv. Shawn holds an MBA and AAS in
Computer Science fromOklahomaStateUniversity.skittredge@criticaltech.com

David
Miller, Director, Product Development.David has over 10 years of experience developing applications in
imaging and document management and specializes in product
usability and visual aesthetics. He is responsible for the
direction and development of Critical?s installed and online
customer systems. David manages Critical?s staff of software
engineers. He is a graduate of the University of Oklahoma, 2002,
BS Computer Engineering.
dmiller@criticaltech.com

SALES TEAM

Kim
Swiggart, Senior Vice
President. A founder of Critical Technologies, Kim
is driving the company's initiative with airlines through the
AirVault solution. Kim is a seasoned sales executive with years
of management experience. Prior to joining Critical
Technologies, he served as Regional General Manager for
Harris/Lanier.
kswiggart@criticaltech.com

Rick Greathouse, Aerospace
Principal, AirVault Business Development, has over 20 years of
direct airline maintenance and maintenance-automation experience
in various roles, including Aircraft Maintenance Technician,
Maintenance Planner, Maintenance Operations Manager, and
maintenance software subject matter expert/account manager. He
has specialized in M&E, CMS, and records management systems.
Rick started his career as a US Air Force Avionics technician,
and he has worked at Delta Air Lines, Northwest Airlines,
Southwest Airlines, and at software providers The Sabre Group
and InfoTrust Group.
rgreathouse@criticaltech.com

Darlene
Franklin, AirVault Sales Engineer, has over 23 years of
experience as an airline analyst. She spent the last 17 years at
Southwest Airlines as a Business Analyst supporting Aircraft
Maintenance & Engineering and Flight Operations, with a primary
focus on Electronic Records and Content Management systems. She
has substantial experience in Project Management, Business
Analysis, Business Modeling, and Project Implementation,
specializing in researching business needs and recommending
efficient and effective solutions using a variety of techniques
and tools. Prior to Southwest, Ms. Franklin worked for Perot
Systems.