First and foremost, net neutrality must be at the heart of a municipal broadband. As the big Internet Service Providers start to throttle specific websites that compete or offer tiered packages, Greeley must commit itself to net neutrality. One price for full Internet access. Period.

Secondly, speed needs to be a priority. Comcast and the other ISPs have received billions of dollars to build the infrastructure for gigabit speeds. If Greeley can commit to the infrastructure to offer gigabit speeds, other ISPs will struggle to survive in our city — and good riddance.

Thirdly, customer service is key.

Already On Track

Reilly’s suggestion follows the community’s decision last summer to fund a feasibility study. At the time, they expressed a hope that the study might encourage incumbents to offer better rates and services. In addition to better connectivity for the general public, Greeley’s Family and Recreation Center’s poor Internet access interfered with bookings. When the City Council decided to fund the study, they cited economic development as a key factor in finding ways to improve local connectivity.

Local Commitment

Since the City Council’s decision to fund the feasibility study, the FCC has repealed network neutrality protections and is considering lowering the speed definitions of broadband. Reilly writes that Greeley needs to engage in local action:

Greeley is in a unique position to protect its residents from a rogue administration. Despite the fact that a vast majority of Republicans, Democrats and independents support net neutrality rules, the FCC rolled back the regulations meant to protect the freedom to information in this country.

Blandford, Massachusetts, will work with Westfield Gas & Electric (WG+E) to develop a publicly owned fiber optic network. In order to help get the project started, the state’s Last Mile Program has awarded Blandford a $1 million grant.

Blandford’s network will connect to approximately 96 percent of its premises, including all the residents located on the town's public roads. A little more than 1,200 people live in the town that covers about 53 square miles. The hilltown community is known for the Blandford Ski Area, which has operated for more than 80 years.

Working With Westfield

Blandford joins a list of other western Massachusetts communities looking to WG+E for their expertise and to act as project managers. WG+E trucks began working in Otis last June and the towns of Ashfield, Shutesbury, Goshen, Colrain, Rowe, Chesterfield, Alford, and Heath have also decided to work with WG+E.

Westfield announced almost a year ago that a Fiber-to-the-Home (FTTH) pilot project had been so successful that they determined expanding the project to a citywide network made the most sense. Since then, they’ve been expanding one neighborhood at a time and are still working on covering the entire community of 42,000.

In the mean time, WG+E has also branched out to work with other communities like Blandford. They’ve helped prove that even small communities can establish high-quality Internet network infrastructure. WG+E have taken on differing roles with these other municipal partners, depending on what level of expertise the community seeks.

Learn more about WG+E’s network and their work with neighboring communities in...

As of January 1st, standard residential gigabit Internet access rates dropped from $99.95 per month to $69.95 per month. According to Longmont Power and Communications (LPC), about 28 existing subscribers obtained gigabit speeds at the old rate; along with any new gigabit subscribers, the existing customers will receive the new rate.

In addition to this most recent price reduction, NextLight offers a loyalty bonus for subscribers who obtain service for 12 continuous months. Gigabit subscribers who qualify have rates reduced to $59.95 per month. Charter Members — residents who subscribe for services within three months that service is available within their area — are able to receive gigabit connectivity for $49.95 per month as long as they keep their services. Charter Member rates stay with the premise if they sell their home and take that rate with them to their new residence. NextLight subscribers can also sign up for 25 Mbps service for $39.95 per month.

All speeds are symmetrical so subscribers can take advantage of the robust upload speeds. Subscribers are better positioned to work from home and establish at-home businesses. With symmetrical connectivity, Longmont’s school children can take full advantage of web based home work programs and adults who want to pursue distance learning don’t have the hurdle of poor Internet access to handicap their goals.

Part Of The Success

In addition to affordable rates, NextLight offers promotions to increase sign-ups. Subscribers who successfully refer others will get one month of free service for each new subscriber. NextLight is extending the promotion to its Digital Voice service during the first three months in 2018.

"We're customer-based and customer-focused," Longmont Power and Communications General Manager Tom Roiniotis said in a statement.

Along with family, appreciating what we have, and sharing our benefits, the holidays have a strong sense of tradition. Several years ago, our team put together "Twas The Night Before Muni Fiber" and we've made it a tradition to share it each Holiday Season.

For more than two years, the prospect of expanding to two nearby communities has been on the LUS Fiber to-do list in Lafayette. Now that the municipal fiber optic network has achieved at least a 40 percent take rate, the time is right to reach Youngsville and Broussard.

In 2016, the utility generated $36 million in revenue, according to Director of Utilities Terry Huval. The triple-play network has been generating profits since 2013; this will be the first expansion outside of Lafayette city limits.

Poised Pretty, Prudent Planning

Within the next few weeks, LUS plans to begin installing fiber in one subdivision in Broussard and one subdivision in Youngsville. The expansion will progress in “measured steps,” said Huval, so LUS Fiber can evaluate interest in the new areas. "Like any business," he said, "we have to be prudent in how we expand."

Back in 2015, we reported on potential expansion plans that would have required the two communities to pay for the cost of expansion. At the time, Brossard and Youngsville weren’t keen on the idea, but now LUS Fiber is in a position to tackle the project without financial assistance from the two towns. The network has still not reached every premise in Lafayette, but Huval looks at the opportunity to reach Youngsville and Broussard as a way to solidify the utility’s financial position to complete the city deployment.

Some subdivisions were developed in the city after LUS Fiber's first bond sale, so they have not been serviced yet, Huval said. But LUS Fiber will be extended to those areas in the city at the same time fiber is extended to some areas of Youngsville and Broussard, he said.

"Every home (in the city of Lafayette) will have access to fiber," Huval said. "That's the intention."

As the FCC’s vote on whether or not to remove network neutrality draws near, an increasing number of people are beginning to wonder how Internet access will change for them. Journalists have reached out to us to ask about the role of publicly owned Internet networks and the future without federal network neutrality policy protections. Molly Wood from Marketplace Tech interviewed Christopher to ask about the pros and cons of munis, how the FCC vote could affect municipal networks, and how municipal networks may help when or if we face an Internet no longer protected by network neutrality.

Wood asked some general questions about munis and their cost, and Christopher offered some specific examples from information we’ve learned from the communities we study. Now that big ISPs are set to receive the keys to the kingdom, local leaders wonder if they can take steps to avoid the pitfalls of unfettered power.

Christopher told Molly:

The only way that [ending network neutrality] would help cities and people more generally is that it would lead to more cities considering this and cities being more aggressive because the big cable and telephone companies would likely abuse their new power. But the Internet will still be there behind the scenes and cities can build their own apps and get around the barriers that the big cable and telephone companies are producing.

If everyone subscribed to Internet access, the business models for supplying it would be much easier. But there are strong reasons for why many are locked out of Internet access today, a subject we explore with National Digital Inclusion Alliance Executive Director Angela Siefer in episode 284 of the Community Broadband Bits podcast.

We discussed what digital inclusion is and what prevents people from subscribing to the Internet. There are no solutions to these problems from the federal or state levels - the most promising solutions are bubbling up from communities. Angela tells us how.

We also talk about the problems created by redlining - where ISPs like AT&T systematically refuse to invest in some neighborhoods for a variety of reasons. And toward the end we talk about network neutrality and its impact on the digital divide. If you want more Angela after you finish this interview, listen to her with Veronica Belmont from Mozilla's IRL podcast.

We're continuing the interviews Christopher conducted while at the November Broadband Communities Economic Development Conference in Atlanta; this week, he's talking with Stephen Barraclough, General Manager for Burlington Telecom (BT) in Vermont. Stephen has worked diligently to reinvigorate and preserve the publicly owned network that, regardless of troubles, has been popular with subscribers.

Christopher and Stephen had their conversation prior to the November 27th Burlington City Council meeting when Councilors voted to sell the asset to Schurz Communications and ZRF Partners. The vote came after a long and arduous process that dragged on the community. Details of the agreement were still being negotiated when we published this podcast. Read more about the history of BT here.

Stephen and Christopher talk about what it was like when Stephen took the helm of the network. At the time, there were financial difficulties caused by a prior Mayor’s administration, but the community had come to rely on the fiber optic network and wanted to do what they could to preserve it.

Stephen describes the problems he faced and how they went about restoring the network step by step. He notes that saving BT was a team effort that involved industry colleagues, employees at BT, the city’s leadership, and the community as a whole. Central to their rebirth was self-reflection as an organization and taking control to set themselves apart from the competition. Christopher and Stephen also talk about other issues, such as BT’s low-income program, customer service, and the effort to retain a public interest philosophy under the expectation of privatization. Stephen sees only opportunity for BT and its subscribers as the community moves forward.

This is episode 282 of the Community Broadband Bits podcast. Joining the show from Fort Collins, Colorado, Glen Akins and Colin Garfield describe the grassroots organizing that defeated a Comcast-funded astroturf group. Listen to this episode here.

Glen Akins: The $451,000 turned this from a local story to this small town in Colorado to a national news item.

Lisa Gonzalez: You are listening to Episode 282 the bonus episode of the Community Broadband Bits podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. In Fort Collins, Colorado, the community voted earlier this month to change their city charter in order to simplify the process if the city decides to invest in high quality internet network infrastructure. Voters chose to opt out of restrictive state laws back in 2015. In an attempt to derail the campaign so that they wouldn't have to face the prospect of competition, Comcast and cronies led an expensive local disinformation campaign. Under the guise of a local grassroots group, they blanketed the community with misleading advertisements and literature. According to campaign disclosures, the Comcast front group spent around $451,000 to fight the local initiative. In end, the initiative passed. We reached out to two people in Fort Collins who were spearheading the campaign to pass Measure 2B. We wanted to hear how they did it. Colin Garfield and Glen Akins are here to offer their insight into what worked, what they would change and what they were thinking while pitted against the Goliath ISP. Now here's Christopher, with Colin Garfield and Glen Akins from Fort Collins Colorado.

Christopher Mitchell: Welcome to another edition of the Community Broadband Bits podcast. I'm Chris Mitchell at the Institute for Local Self Reliance up in Minneapolis and today I'm speaking with Colin Garfield, campaign lead for Fort Collins Citizens' Broadband Committee, welcome to the show.

Colin Garfield: Thank you, Chris. Pleasure to be here.

Christopher Mitchell: And also, Glen Akins who's also campaign lead for Fort Collins Citizens' Broadband Committee. Welcome to the show.

Fort Collins, like more than 100 communities in Colorado, had already opted out of the state law that requires a referendum prior to a city or county investing in an Internet network, even with a partner. But it went back to another referendum a few weeks ago to amend its city charter to create a telecommunications utility (though it has not yet decided whether it will partner or operate its own network).

After years of sitting out referenda fights in Colorado, Comcast got back involved in a big way, spreading money across the Chamber of Commerce and an astroturf group to oppose the referendum. And just like in Scooby-Do, they would have gotten away with it... but for local grassroots organizing.

They share important insights to organizing around broadband Internet access and a strategy for success against hard odds. They had very little experience organizing and were up against a cable industry willing to spend more than $450,000 to defeat them, setting a record in Fort Collins elections.

For people who feel frustrated by the federal government handing Internet access regulation to the big monopolies, Glen and Colin offer hope and a roadmap for better Internet access.

Feeds

Random Quote

Imagine if Borders and Barnes & Noble, claiming it was killing their book sales, asked lawmakers to ban cities from building libraries. The legislators would laugh them out of the State House. Yet the same thing is happening right now with respect to Wi-Fi and other municipal broadband plans, and it is being taken all too seriously. In fact, although it is almost universally acknowledged that broadband access is essential to economic growth and education, phone and cable companies are lobbying furiously to prohibit municipalities from providing free or discounted broadband to their residents.