"Giva eHelpDesk has allowed us to deliver a very high level of customer satisfaction at a cost approximately one-third the projected total cost of ownership of other solutions we considered."

Lori Mazzola

National IT Project Manager

Epstein Becker & Green, P.C.

Business Results Achieved

EB&G chose Giva eHelpDesk™ and Giva eAssetManager™ to manage its internal IT help desk and ensure outstanding responsiveness to its legal professionals' IT requests. The Giva Service Management Suite™ provided EB&G with:

A total cost of ownership less than one-third the projected TCO of other help desk software solutions EB&G considered