Multichannel Commercial Network

Bankia is a national bank focused on retail customers and businesses

It offers its services through the full range of channels: branch offices, our "Ofibus" travelling branches, online and mobile banking, etc.

The Bankia commercial network is organised into different types of offices and customer service points. In terms of geographical distribution, Bankia has a presence throughout Spain, although most notably in the home areas of its founding savings banks.

At year-end 2017 some 40.5% of Bankia customers were multichannel and 13.4% of sales were done via digital channels. Bankia is bringing its commercial strategy into step with the ongoing digitisation of society and its customer base, with ever greater emphasis on online service points..

Bankia is a spanish bank that is included in the Ibex 35. It operates throughout Spain, with a universal banking business model based on multi-channel management and specialized in serving individuals and businesses. At Bankia, we take a principle-based approach in order to provide you with the best banking service.