CommunicationCommunication In The Workplace
• What is communication?
• The communication process
• The manager as a communicator
• Formal and informal communications
• Interpersonal communications:
– Presentations
– Meetings
• One to one negotiations
• Barriers to effective communications

MeetingsThe Purpose Of Meetings
• How to conduct a productive meeting
• Planning and preparation
• Reaching a decision and gaining commitment

Effective Meetings
The group will discuss:
• Types of meeting they have participated in and identify those they considered

successful and why; and those the considered poor and why
• Types of meetings and their purpose
• Key points for the organization of successful meetings
• Construction of effective meeting groups
• Conducting successful meetings

Tentative 3 Days Course Agenda

Course Timings
Registration and coffee will be at 8:00 on Day One.The course will commence at 8:30 and conclude at 16:30 followed by lunch. There will be two networking and refreshment breaks at appropriate intervals.

Course MethodologyThe course will be interactive, and participants from various disciplines will be encouraged to participate openly to share views, ideas and experience in developing decision making. Case study methods will be included to stimulate discussions and illustrate concepts of the course.

Capital Budgeting In The Petroleum Industry • Building blocks: reserves, resources and production forecasts
• Estimating project revenues over time
• Estimating costs and cash outlays over time
• Looking at net cash flows

TARGET PARTICIPANTS
This course is designed for you who wants to enhance your project management skills and to be able to work effectively within your project management teams. It is suitable for Project Managers, Project Supervisors and Project Personnel from a variety of disciplines including engineering, construction, maintenance and information technology.

Course Description:
“This course takes delegates through the skills required to deal with conflict in the workplace, whether between individuals or groups of people.
Much of the focus is put on how we react to and behave in conflict situations and how this willimpact on others. Particular emphasis is put on how conflict may be dealt with at early stagesbefore it reaches crisis point, employing such skills as assertiveness, negotiation and mediation.

Learning objectivesDevelop a deeper understanding of the true nature of conflict – the upside as well as the down
Explore our own relationship with conflict and how it can impact on performance
Recognise the triggers for and causes of conflict
Identify how conflict can escalate and looking at ways of nipping it in the bud
Use conflict resolution tools such as assertiveness, negotiation and mediation.

Course content

The word getting conflict in perspective
How do we feel around conflict?
The positive aspects of conflict and its place in the workplace
Why people rub each other up the wrong way
The three main triggers for conflict
The conflict escalation model
What stops us dealing with conflict effectively
Assertiveness as a first step – defining assertiveness
Using Non Violent Communication?? (NVC ) methodologies to move through the apparent conflict
Listening as a conflict resolution tool
Building understanding and empathy through effective open communication
Reframing and constructive summaries
The role and importance of attitude and behaviour
The value of self-awareness
Conflict resolution styles
Using assertiveness to nip conflicts in the bud
Negotiating for ??all win?? outcomes
Beyond positions to underlying interests
Mapping the conflict in order to identify underlying needs and concerns
Building on common ground
The skills and qualities of a successful mediator
When to mediate – when not to
Setting up and running a mediation session.

DESCRIPTION
The major focus of this technical writing course is the technical report. The early, short assignment involving instructions or descriptions and the like give you practice using headings, lists, notices, and graphics; in handling numbers and abbreviations; and of course in producing good, clear, well-organized writing

Use appropriate graphic devices to enhance report readability and facilitate easy access and retrieval of information

Evaluate and test readability

Evaluate organization, paragraph structure, and critical format elements of technical reports to enhance easy use and retrieval of information

TARGET PARTICIPANTS
Engineers, scientists, planners, administrators or other professionals who write or edit technical reports. It will help you develop planning, engineering, research, environmental, and other technical reports

More than 22 years work experience in ARCO & BP Indonesia for engineering and construction of onshore, offshore and subsea oil & gas production facilities, including gas processing plant , turbo-machineries and its instrumentation, sub-sea pipelines and subsea control system and offshore platform,. Fully experienced in all project life cycles and project phases from Appraisal to Operate .

Best Graduated MM / MBAfrom Prasetiya Mulya – Graduate School of Management – Major in International Management

Best Graduated as Chemical Engineer(Ir. Degree) from Bandung Institute of Technology-ITB

Provided as a Sr. Instructor for more than 10 title of courses in business & project management, safety, engineering, supply chain, personal development, human resources, writing and presentation skills, general management and entrepreneurship