Product Update: October 12, 2018

Dan GoldenbergBackerKit, Product Manager

Pre-order promo banner

Creators now have the ability to add a promo banner at the top of the pre-order page. This can be used for highlighting why someone should pre-order (eg: discounted prices, limited time offers, early shipping).

Pre-order promo banner

Abandoned Cart reminders

We now send a reminder email to pre-order backers who have added items to their cart but have not finished the checkout process.

Dashboard Improvements

Creators can now see a breakdown of funds when they start charging.

Creators now see a Fulfillment section that shows the progress of how many backers have been marked as shipped.

Charge Details on the Dashboard

Fulfillment Details on the Dashboard

Auto Fulfilling backers not getting items

After locking orders, BackerKit can now detect any backers who are not receiving any SKUs and allows creators to easily mark them as Fulfilled.

Fulfill backers not receiving SKUs

Bug Fixes/Improvements

Creators can now change the sort order for how FAQs are displayed to backers

Added clarification for what a Direct pre-order conversion means.

Survey completion percentage on the dashboard no longer includes pre-order backers.

Added a check in the setup review to check for shipping profiles that do not include an “Everywhere else” region.

Creators can no longer add variants to add-ons that were purchased without a variant.