Editor's choice

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E-mail is eating us alive, as John Freeman explains in the first part of his argument about the unintended consequences of e-mail. What was supposed to set us free has set us back.

Luckily for us, he has a solution: his own, personally verified, 10-step program.

His advice: "Don't Send. Don't Check It First Thing in the Morning or Late at Night. Check it Twice a Day. Keep a Written To-do List and Incorporate E-mail into It. Give Good E-mail. Read the Entire Incoming E-mail Before Replying. Do Not Debate Complex or Sensitive Matters by E-mail, If You Have to Work as a Group by E-mail, Meet Your Correspondents Face-to-Face. Set Up Your Desk to Do Something Else Besides E-mail. Schedule Media-free Time Every Day."

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