We’re very pleased to be able to share the great news we’ve once again received a Five Bubble Spa rating from the Good Spa Guide, the ‘bible’ of the spa industry, following their review visit by their Supreme Spy last month.

And not only have we retained our Five Bubbles, but we were awarded a higher overall score than last year!

During the review, the Good Spa Guide’s spy looks at every aspect of what we offer and everything involved in a guest’s visit.

We’re particularly happy to see our Customer Service rated as 100 per cent, with the Supreme Spy telling us: “The customer service throughout our whole stay was fantastic – both reactive and proactive. The staff are eager to help and nothing was too much trouble. The atmosphere between colleagues was wonderful.”

Our Spa and Facilities were also rated as 100 per cent, in fact, in more than half of the categories reviewed we received a score of 95 per cent or above.

Our spa spy also highlighted her treatment, Ragdale’s Balinese Massage, describing it as: “a treatment of difference and one to remember.”

We were awarded very high marks for our food, with the Supreme Spy commenting: “We did love the in-room breakfast menu choice”, as well as remarking on the excellent service in our Dining Room.

The Supreme Spy summed up by saying: “Overall, Ragdale is great value for money. So much is included in the spa day or stay.”

The Good Spa Guide is committed to making sure spa-goers – our potential guests – are fully informed, helping you to get the most from your spa experience. They rigorously assess and review spas and list only the very best UK spas on their website. We’re delighted to be one of them, and our Five Bubble Spa rating shows we’re among the best of the best!

Much as we love our Spa Spy’s review there is only one way to find out what we’re really like and that’s to come and visit for yourself – although we hope she has inspired you. We hope to see you soon!