Perhaps it's an an economic thing, but these days I'm seeing a lot of people freaking out in shops. The latest was in a supermarket where a man was being pushed to the edge by the store's layout.

Man (waving list in anger) "I don't get it!"

Woman (sensing danger) "Don't get upset. I'll ask someone."

She gazed about for assistance, but he spotted someone first.

Man (shouting) "Eh, you! Where's your cheese."

Assistant (shuffling over) "Eh?"

Man (still agitated) "Where are you keeping the cheese?"

Woman (over-polite, overcompensating) "We would like some cheese."

Assistant (pointing to the faraway end of the aisle) "Cheese is down there."

Man (pointing up at a sign) "Well how come it doesn't say so?"

He had a point: the sign said "Butters, Spreads, Fresh Fruit Juice, Yoghurts" – no mention of cheese. The assistant shrugged and turned away, which proved too much for the man, who pulled him back by the shoulder.

Man "Why can't you be more upfront about your cheese? Why you trying to bluff us?"

Assistant (recoiling) "You want me to get a team leader?"

Woman "No, that's OK. I'm sorry. It's not your fault."

There was a moment of silent reconciliation between the three, but as the assistant went to walk away, the man looked back at his list and called after him.

Man "Hey, where are the eggs?"

I know from bitter experience that the eggs fall under "Home Baking", so I fled before things flared up again.