I worked with John Massaqoui who was the best salesman I ever had. He was straight to the point and did not play the old sneaky car salesman. He researched the absolute best deal for my unfortunate situation and for that i am more than thankful.

The customer service at Toyota of Bowie is unbelievably amazing. The management and sales staff CARE about you! Especially when there is a salesman like FAYYAZ KHAN. He work with you to ensure you are able to get a car that is safe, reliable, and within your budget!
My son & i spent a great deal of time (about 4 hours haha) & Couldn't be happier with the purchase, A 2019 Black Camry XSE with a Perfect combination of Red Interior.
I love this place and they will always have my business.

Love my salesman Harold Bastillo. He is top rated! Love him! I ALWAYS go to TOB and Harold. We have purchased several cars from him. He is honest and accommodating. I have sent many friends to him. You won't go wrong with TOB or Harold Bastillo.

I recently purchased a new Toyota Highlander 2018 from Toyota of Bowie, and my sales consultant was Fayyaz khan. He was superb. Professional in all manner, knowledgeable of his product and excellent to work with. Fayyaz is easy to work with, understands the informed purchaser mindset, and is ready to support the sale in every way possible. He was with me till 1:30am to provide me all the services that was possible for him. He is simply the best! KHAN made my purchasing experience the best I have had in the new car market. Kudos to FAYYAZ and the entire Bowie team. Well done!

I recently purchased a new Toyota Highlander 2018 from Toyota of Bowie, and my sales consultant was Fayyaz khan. He was superb. Professional in all manner, knowledgeable of his product and excellent to work with. Fayyaz is easy to work with, understands the informed purchaser mindset, and is ready to support the sale in every way possible. He was with me till 1:30am to provide me all the services that was possible for him. He is simply the best! KHAN made my purchasing experience the best I have had in the new car market. Kudos to FAYYAZ and the entire Bowie team. Well done!

Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin

Alexandra Sanderson my service advisor at Heritage. She was such a pleasure to work with. She showed great concern, and made feel a sense of comfort. She's a prime example of what customer service is all about. Thank you. The entire staff @Heritage are awesome. Thanks again for going above the call of duty to satisfy your customers. Signed a customer for life

This review is in reference to their service center. I'm not really sure how I feel about the service center. I can say that their staff Crystal is really polite and professional, however, this location is not forward thinking or considerate of time. I had an appointment in the morning and it was light freezing rain and on and off snow, a very light coating. Instead of receiving a courteous call saying that they would not be able to service the car due to the weather, they had me drive in and go through their entire check-in process just to tell me that they could only do a visual inspection. They could have simply called and said this instead of having me drive to the location just to tell me that or provided a warning when I made the appointment. I can understand not wanting to test drive the car in freezing rain, however, I've had my previous vehicle serviced at other locations and would always receive a call the day before or on that day if they could not service the car. So if you are taking your car to Heritage Toyota Catonsville service center and the weather (rain, snow, sleet, fog) permits them from working on your car or test driving the car, it would be best for you to call them before you drive their and go through their check-in process just to be told they cant work on the vehicle .

Shawnta, Larry, and Eric worked together to make sure i got the car i wanted they went out and beyond for me i never felt that much love from strangers but when i left i felt like they was family i appreciate everything y???all have done for me.

Calvin D.Parnell, Sr Certified Sales Consultant Bronze Sales Society Heritage Toyota Catonsville Baltimore,MD. 21228 ??? YOUR ONLY AS GOOD ...AS THE PEOPLE WHO REPRESENT YOU! ??? Calvin, Thanks again for your Outstanding Service and Courtesy. Your the reason we chose to come back to Heritage Toyota Catonsville after 14 years to purchase our next vehicle the 2019 Avalon Hybrid. We never forgot the Excellent Service we received the 1st time with You and Heritage Toyota. How you handled the purchase of our 1st vehicle the 2004 Camry XLE with integrity,courtesy and professionalism. What an Unexpected Pleasure and Blessing that was! Even Now , I Can???t believe that I am writing this ???Positive Review??? regarding doing business with a Car Dealership. However this SalesPerson, Financial Officer, and Manager at Heritage Toyota gave me a renewed perspective of Car Dealerships. At least this one where we recently purchased 2nd Toyota Vehicle , The 2019 Avalon Hybrid . Wow what an Awsome Car! We had waited for this particular model to come out and it met our Expectations. Once again, Calvin, we give Thanks to God, that He has kept you and placed you there after 14years to help serve us and others. Your??? Steller Commitment Of Service reflects on Heritage Toyota Of Catonsville showing that a Car Dealership can operate with Integrity,Courtesy and attention to Details and still be profitable in business all while Serving their Customers. Today in many Service Areas most people are on the job ???Just collecting a paycheck and Giving their Customers the Scripted Jargon.??? ???A COMPANY IS ONLY AS GOOD ...AS THE PEOPLE WHO REPRESENT IT!??? Many thanks to Calvin Parnell for going above and beyond, Kadeem Rogers,the Financial Officer Mgr. and SeanLocklear ,Mgr. This Heritage Toyota Team made our Purchase Experience Fruitful and Un Stressful. The Ford

Calvin D.Parnell, Sr Certified Sales Consultant Bronze Sales Society Heritage Toyota Catonsville Baltimore,MD. 21228 ??? YOUR ONLY AS GOOD AS THE PEOPLE WHO REPRESENT YOU! ??? Calvin, Thanks again for your Outstanding Service and Courtesy. Your the reason we chose to come back to Heritage Toyota Catonsville after 14 years to purchase our next vehicle the 2019 Avalon Hybrid. We never forgot the Excellent Service we received the 1st time with You and Heritage Toyota. How you handled the purchase of our 1st vehicle the 2004 Camry XLE with integrity,courtesy and professionalism. What an Unexpected Pleasure and Blessing that was! Even Now , I Can???t believe that I am writing this ???Positive Review??? regarding doing business with a SalesPerson, Financial Officer, and the Car Dealership who recently sold us our 2nd Vehiicle The 2019 Avalon Hybrid . Once again, We give Thanks to God, that He has kept you and placed you there after 14years to help serve us and others. Your??? Steller Commitment Of Service reflects on Heritage Toyota Of Catonsville showing that a Car Dealership can operate with Integrity,Courtesy and attention to Details and still be profitable in business all while Serving their Customers. Today when most people are on a job to just collect a paycheck; ???A COMPANY IS ONLY AS GOOD AS THE PEOPLE WHO REPRESENT IT!??? Many thanks to Calvin, the Financial Officer Manger and Heritage Toyota Team who made this Purchase Experience Un Stressful. The Fords

I highly recommend Karl Smith for all your sales service needs. His honest and straight forward approach is assuring to know you are working with someone of integrity. I appreciate all the time, effort, and energy he spent getting me the vehicle of my choice. Karl professionally guided me through the entire sales process and even followed up with me after my purchase was complete. If you are looking for Satisfaction Guaranteed ! contact Karl Smith at Catonsville Heritage Toyota and he will definitely get the job done.

Everyone at the dealership was polite and professional. The sales rep, Ryan was Incredibly knowledgeable about the vehicle I was buying. He answered questions I didn???t even know I had. I highly recommend him and the dealership

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