Rewards

Frasers Points can be earned by having your Frasers Rewards QR code scanned at participating retailers when paying in-store. Points will be awarded instantly and an in-app notification will be sent to inform you if you qualify for added rewards.

Frasers Points are issued over 12 months from 01 October of the current year to 30 September of the following year (1 redemption year).

For supermarket spend, points can be earned by submitting a receipt image via the Frasers Rewards mobile app within 24 hours of making a purchase.

Example:

Day

Purchases

Total Spending

Frasers Points Earned

Day 1

Shopping at Watsons

$120

120 Points

Day 1

Shopping at Cold Storage

$250

50 Points

Day 2

Dining at Swensen’s

$115

110 Points

Day 2

Shopping at Charles & Keith

$250

250 Points

Day 3

Shopping at Harvey Norman

$510

500 Points

Day 3

Dining at Ichiban

$ 50

0 Points

Total

$1,295

1,030 Points

(A minimum transaction value of $10 from a participating retailer is required to qualify for Frasers Points. Each member can earn a maximum of 500 Frasers Points and up to 500 bonus points daily.)

•Earn Digital Gift Cards anytime, anywhere

Convert your Frasers Points to Digital Gift Cards whenever you receive an in-app notification. All Digital Gift Cards will be instantly loaded to your e-wallet in the Frasers Rewards app.

Enjoy double points during your Birthday month or check in-app notifications for other seasonal bonus point promotions. Should you not have updated your profile to include your date of birth, please do so at Customer Service to enjoy this benefit.

(Each member can earn a maximum of 500 Frasers Points and up to 500 bonus points daily.)

•Redeem Frasers Points and Shop for Free

You will receive an in-app notification whenever you obtain a minimum of 500 Frasers Points. You can redeem these Frasers Points for Digital Gift Cards anytime from 1 October of the current year to 31 December of the following year, through the Frasers Rewards mobile app or the Customer Service Counter of any participating malls of Frasers Property.

Do note that points earned in different periods cannot be combined for redemption.

To use the Digital Gift Cards, simply present your Frasers Rewards QR code to be scanned at participating retailers at the malls of Frasers Property to offset full or partial payment of your purchases.

•Redeem Free Gift with Purchase (GWP)

Look out for our exclusive gifts offered during seasonal mall promotions. Simply shop and have your Frasers Rewards QR code scanned at participating retailers to earn Frasers points and clock your transactions. Once you meet the minimum spend requirements, you will receive an in-app notification alerting you to collect your GWP from Customer Service.

(Redemption is limited to the first 200 members at The Centrepoint, first 100 members at Northpoint City and first 50 members at the rest of the malls except for Eastpoint Mall.

All shoppers visiting Eastpoint Mall will enjoy 1 hour of free weekday parking between 12pm and 2pm, except during Public Holidays. No minimum spend is required.)

2. How do I earn Frasers Points?

•Have your Frasers Rewards QR code scanned by participating retailers during payment to earn Frasers Points. Each transaction must be a minimum of $10 to qualify for point earning.

•Points will be awarded instantly and an in-app notification will be sent to inform you if you qualify for added rewards such as gifts-with-purchase (GWPs).•To view a history of your transactions, visit the Frasers Rewards app and select e-wallet in the menu page and tap on the History button.

3. Where can I find the QR code?

•Log on to your Frasers Rewards mobile app, select the QR code icon on the top right corner of your screen.

4. How many Frasers Points can I earn in a day?

•Each member can earn a maximum of 500 Frasers Points and up to 500 bonus points daily, regardless of total spend value within the redemption year.

5. Will I get to use my Frasers Points and Digital Gift Cards immediately?

•You can pay with your Digital Gift Cards and earn Frasers Points instantly when you have your Frasers Rewards QR code scanned by a participating retailer as part of the payment process. An in app notification will be sent whenever points are credited to your account.

•Frasers Points can be redeemed any time from 01 October of the current year to 30 September of the following year, with a 3-month grace period thereafter.

E.g: Frasers Points earned from 01 October 2017 to 30 September 2018 must be redeemed by 31 December 2018. Balance unredeemed points will be forfeited.

6. How can I view my account details?

•You may view your account balance by logging in to your account on the Frasers Rewards app and selecting E-WALLET from the main menu and selecting HISTORY.