(I work as a freelance editor. A regular client sends me a file to edit. I’m almost sure the client is dyslexic, because every sentence has a spelling or grammar error, and there’s never any consistency. Sometimes he will hyphenate phrases, other times he won’t. He often forgets to use proper punctuation and seems to randomly capitalise words.)

Me: “Okay, I sent you that document back.”

Client: “Sweet, got it.”

Me: “Let me know if there’s anything wrong or you have questions.”

(Often clients ask why whole sentences have been deleted or I’ve changed a word they really wanted to keep, even though it doesn’t mean what they think.)

Me: “Oh, it’s just displaying it as two up. Two pages side-by-side. I turned that on because I have a large monitor and it’s easier to work with two pages at once. You can turn it off by clicking on the percentage in the bottom left on the screen and selecting ‘one up.'”

Client: “I can’t see it.”

Me: “It’s just in the bottom left of the window, down the bottom next to the word count.”