Customer Service Outbound Team Leader Jobs Kilimall

To oversee the Customer Service Outbound team members.Interact by phone with outside parties to solicit orders for goods or services, make appointments, collect information or conduct follow-up.

Responsibilities for the Customer Service Job

Contact businesses or private individuals by phone

Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation

Describe products and services

Identify and overcome objections

Take the customer through the sales process

Obtain customer information

Obtain possible customer leads

Maintain customer/potential customer data bases

Follow up on initial contacts

Complete records of telephonic interactions, orders and accounts

Manage the Customer Service Outbound Team members

Qualifications for the Customer Service Job

High school diploma or equivalent

Proficient in relevant computer applications and call center systems

Good typing skills

Knowledge of sales principles and methods

Proven track record in sales

Required language skills

Key Competencies

Communication skills

Persuasiveness

Problem solving

Adaptability

Tenacious

Negotiation skills

Stress tolerance

High energy level

How to Apply

If you meet the above requirements and you want to join the fastest growing company in the world, please send your resume to the following addresses, by specifying the position on the e-mail subject, Customer Service Outbound Team Leader to the following contacts: [email protected]. Only shortlisted candidates will be contacted. Ensure you quote your current and expected salary. Interviews will start on 20th of November 2016.