But consumer help website MonEYSAVINGEXPERT has found that many victims mistook claim forms they have received as part of the redress scheme for payment protection insurance (PPI) junk mail, leading them to throw them in the bin.

Redress in Retail Investment Markets sets out the following recommendations for European and national authorities to increase the availability and quality of redress mechanisms in retail financial markets:

ON has set up a dedicated hotline on 0800 0568 4970800 0568 497 and will also write to around 465,000 customers it has identified through its redress work, to inform them of how to get in touch to find out whether they were mis-sold its products.

The BBC alleges that figures from the Professional Financial Claims Association, which represents claims management companies, shows Lloyds has used comparative redress in as many as one in four cases in some months.

An extra year will be added to the deadline in case of suspension for an inquiry, which will be counted from the date of publication of the sanction - so as not to prevent victims from preparing their redress when the five years have expired.

The lack of meaningful progress during October is unsurprising, especially given that only HSBC (Buy) took a small increase in its IRHP provision in Q3 2013 - primarily reflecting increased administration costs rather than any reassessment of likely levels of redress," said Gordon.

PNN On Wednesday, 24th April 2013, the Palestinian Centre for Human Rights (PCHR) concluded its international legal conference in Malaga, titled "Pursuing justice and redress for Palestinian victims: developing strategies for advocacy and litigation".

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