Information for first-time visitor

1. How to get there?

If you have any difficulty in finding the way, please contact us by phone (08) 3997 4945 (office hours only) or 0938 578 663 (hotline)

2. How does the appointment process?

First, your information will be registered. Subsequently, you will be examined by a doctor for about 15-20 minutes.

3. What medical records should I bring?

You are strongly advised to present all precedented medical records and X-ray or MRI (if applicable).

4. I would like to examine my disc herniation condition, should I have MRI scanning beforehand?

You are strongly advised to consult our doctor beforehand. Conducting MRI scanning without doctor consult might eventuate more costly for patients as there are possibilities of scanning incorrect position or more spinal positions than necessary.

6. I am appointed for Percutaneous Laser Disc Decompression treatment (PLDD) but do not want to carry too much cash for safety reason, how should I do?

Once Percutaneous Laser Disc Decompression method (PLDD) is appointed, patients have options to go home and prepare or to have the money transferred to our bank account, which could be done via internet banking or direct transfer at the counter. As soon as the transaction is confirmed (approximately after 10 minutes normally), treatment would be carried out.

7. I do not live in HCMC, do you have resting rooms for non-domiciled patients?

Unfortunately we do not have room to host our staying guest. However, we can help you book a hotel that is around 50-meter away from our clinic at about 250,000-350,000 VND per night. Please contact us for more information.

8. Does the clinic accept health insurance?

Unfortunately, we do not accept insurance payment. However, patients could claim back their treatment cost with their insurance companies with our invoice. In this case, please advice us during payment procedure.