Are the speakers turned on?
Is the volume knob turned up?
Is the Windows sound control muted?
Is the Windows sound control turned up?
Is your sound card properly installed, including hardware and software?
Does your sound card work?
Do your speakers work?

ok ive treid most of this but theres no resolve im going to open here up and play around it has a PCI plugin card that came with the package heres a link to the computer i have:http://www.umart.com.au/newindex2.phtml?bid=5
hope this works! she had a fall a week ago.

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