Logistics Problems in E-Commerce

E-commerce
that is currently widely available makes it easy for people to get goods or
services without visiting it. Consumers only need to “click” select,
enter a shopping list, select only payment and shipping methods, and goods to
their destinations.

One
of the challenges in the e-commerce business is how to deliver products to
consumers on time without defects effectively and efficiently.

Today,
using the services of Rhenus
Lupprians Specialist Logistics is very important in the world of the e-commerce business.
Especially when conducting annual promotions, place reservations are often
done. Fulfilling consumer orders effectively and efficiently is a challenge
that must be met by e-commerce actors.

Cargo Truck Load Capacity

Price Rates

Key Challenges to the Logistics Business

Logistics Problems in E-Commerce

The
challenges in terms of logistics vary, ranging from products that are following
the wishes of consumers and on time, to eliminate the possibility of product
defects, and supply

reverse logistics.

Reverse
logistics are needed when consumers ask for a product return because it is
damaged or they want to exchange the type, size, color of the product, and
other things.

Processing:

includes
the sorting and cross-docking of shipments.

Transporting:

includes
transport of shipments both transportation from and between processing centers
as hubs, and from processing centers to delivery centers as spoke.

Delivery:

includes
the activity of delivering goods to the recipient’s destination address.

To
be able to improve this performance, e-commerce companies need to implement
supply chain management because the essence of logistics is transportation and
warehousing, to carry out the movement of goods or shipments from one point of
origin to the destination point and the key to the success of logistics
activities are: quality, cost, and time .

From
the “Transporting” activity, it can be concluded that the e-commerce
logistics model can be classified according to the type of facility used, such
as:

Goods Return
Process

Because
shopping is done online, there are times when goods are not received as desired
and consumers want to return them immediately.

Make
sure the return process is not complicated. The fast product returns process
will make consumers happy and facilitate sales in the stock of goods.

Prepare Alternative
Solutions

Alternative
solutions are needed when things are not going well. For example, goods sold
abroad or from certain regions.

To
be safer looking for more than one supplier for the same product. This is
needed when there are consumers who buy one item, but the goods run out and do
not go until the consumer complains.

Appropriate Product
Estimation

We
recommend that the seller does not stock more or less of the items required. If
the goods are too many and are not desirable consumers will make the seller
loss and vice versa.

Stay Up-To-Date

Do
not let the seller provide the wrong information about the goods in your
warehouse. For example, the seller sells item A at a certain discount price so
that many people buy. It turns out empty stock and disappointing consumers. Or
goods with quality A but quality goods B.