Viking Cruises

Description

Glide along the majestic Danube. Sail the Main or Moselle, and discover the heart of Europe by cruising the Rhine. There is no more relaxing or rewarding way to see the world than from its great rivers. And there is no better river cruise line than Viking.

On a Viking European River Cruise you’ll enjoy a wealth of history, culture and beauty. Discover the historic windmills of the Netherlands. Marvel at Germany’s fairytale castles and gothic cathedrals. Explore the wild natural beauty of Saxon Switzerland, and the imperial palaces of Austria.

France is a destination that always appeals, and with Viking you can discover a new view of this enchanting land. Whether you are sailing through glorious southern France with its Roman monuments, or Paris and Normandy with its dramatic history and stunning landscapes, or beautiful Bordeaux, you are sure to enjoy any one of the river cruises in France.

Discover the art and culture of Barcelona, the cosmopolitan capital of Catalonia. Explore Lisbon and Porto on Viking’s Douro, River of Gold holiday through Portugal. There are so many wonderful Viking river cruise holidays, you are spoiled for choice.

If you’d like to travel further afield, let Viking show you the real Russia. From St. Petersburg to Moscow, sail the Waterways of the Tsars and see all the highlights of this remarkable land. Or explore China and its many treasures: the Great Wall, Forbidden Palace, Terracotta Warriors and Three Gorges. Combining hotel stays and deluxe cruising along the Yangtze, China cruises offer the best of both worlds. Likewise, Vietnam and Cambodia are best explored on Viking’s cruise and stay holiday, the Magnificent Mekong.

And when it comes to ocean cruising, Viking Cruises is the world leader. Viking offer cruises that allow you to fully experience the wonders each region has to offer. Viking ocean cruises are a great way to explore new places or see a new side of a familiar destination. All-inclusive pricing, comfortable deluxe accommodations, intimate ships, delicious cuisine, daily guided shore excursions, exemplary service all add up to an unforgettable vacation.

Ships

Float along the life-giving Nile on MS Mayfair, enjoying comfort and style the ancient pharaohs could only dream of, and witness the monuments of ancient civilizations that once flourished on its banks.

In Norse mythology, Aegir is the giant god of the sea, and he personifies the power of the ocean. The Vikings were skilled sailors; they understood the beauty and the danger of the sea, and they both worshiped and feared Aegir.

The Viking Akun was, according to ancient sources, one of two sons of Djilki who was an older brother of the Viking leader, Rurik. In the 9th century, they traveled from Scandinavia to settle in the area we know today as Kiev in Ukraine.

The daughter of Kjárr of Valland, Alruna (Ölrún in Old Norse), was one of three Valkyries spinning linen on the shore of Wolf Lake, when they were spotted by three brothers who lived nearby. Alruna and Egil, one of the brothers, lived together for seven winters, until Alruna flew off to battle, never to return.

According to Norse legend, Alsvin is one of the two horses that pulls the sun across the sky in a chariot driven by Sol. The name Alsvin means "very swift." The other horse is called Arvakr, whose name means "early riser."

Classical mythology has its cupid. In Nordic culture, it’s Astrild who sets hearts afire. The delicate lilt of her name first caressed the ears of literature lovers in the 17th century, when Swedish poet Georg Stiernhielm introduced her to northern Europe in his writing. She remains a fabled figure who spreads love, passion and affection.

The beautiful giantess Atla is the Norse goddess of water. She is the daughter of Aegir and Ran, god and goddess of the sea. Atla is one of the nine wave maidens who lives at the bottom of the sea, watching over the World Mill that continually turns with the seasons to bring the earth and its people fertility and harmony.

Baldur was everyone’s favorite, loved by both gods and mortals. Baldur was believed to be indestructible. So impervious to injury was he that, at banquets, guests used to amuse themselves by hurling objects at him. Nothing, it seemed, could harm him. Yet the malicious trickster, Loki, discovered that the one thing that could kill Baldur was mistletoe. He tricked Hodur into throwing a sprig of mistletoe at the beautiful and good Baldur, fatally wounding him.

Designed by legendary naval architects Yran & Storbraaten, the team behind The Yachts of Seabourn, these new vessels offer state-of-the-art engineering, patented design* and luxury. The Viking Longships provide guests with more ways to personalize their trip. Choose from a variety of stateroom classes, onboard entertainment options and ship locations from which you can enjoy sailing through the scenery, all the while enriching your time in some of Europe’s most remarkable destinations.

Two Explorer Suites feature spectacular 270° views with a private wraparound veranda. Veranda Suites feature two full rooms with a veranda off the living room and a French balcony in the bedroom. Enjoy the indoor-outdoor Aquavit Terrace at the bow of the ship, or relax on the Sun Deck. These “green” ships, featuring energy-efficient hybrid engines, solar panels and an organic herb garden, were named to honor prominent members of the Norse pantheon. Each ship carries 190 guests in comfortable, understated elegance, with hotel-style beds and amenities like 40” flat-panel Sony® TVs and in-room refrigerators.

Beyla is a servant to Freyr, Norse god of virility. She looks after his realm with her husband Byggvir. Because of her association with Freyr’s farm, Beyla personifies agriculture and the seeds from which crops grow.

Bragi is the Norse god of poetry, music and eloquence. Plucking his harp and singing sweetly, he can charm all creatures, even the flowers and the trees. His tongue is carved with runes, ancient Norse symbols, and through his poetry, Bragi keeps the stories of the gods alive.

Buri is the first god in Norse mythology. He was created, not by a mother or father, but by a giant frosty cow named Audumbla. As she licked the salty blocks of ice in Ginnagagap, the shape of a man, Buri, was formed and she nourished him with her milk.

His name means "dayspring" or "shining one" and in Norse mythology the god Delling is the father of the day. According to legend, Delling is married to Nott, the goddess of the night, and together they have a son, Dagr. Odin placed the three of them in the sky, so that they may ride across it with their horses and chariots every 24 hours.

Egil is one of the most memorable Vikings to appear in the Old Norse sagas. Combining courage and brawn with high intelligence, Egil embodied ethicality and composed intricately beautiful poetry. Today, Egil personifies the Viking spirit to travel to the unknown world.

The goddess Eir is by many accounts “the best of all physicians.” But scholars differ on the capacity in which she used her power. Some depict her as a goddess of healing, tending to the sick and the war-wounded. Others view her as a horse-riding Valkyrie who rides into battles to decide which soldiers die and which live.

Designed by legendary naval architects Yran & Storbraaten, the team behind The Yachts of Seabourn, these new vessels offer state-of-the-art engineering, patented design* and luxury. The Viking Longships provide guests with more ways to personalize their trip. Choose from a variety of stateroom classes, onboard entertainment options and ship locations from which you can enjoy sailing through the scenery, all the while enriching your time in some of Europe’s most remarkable destinations.

Two Explorer Suites feature spectacular 270° views with a private wraparound veranda. Veranda Suites feature two full rooms with a veranda off the living room and a French balcony in the bedroom. Enjoy the indoor-outdoor Aquavit Terrace at the bow of the ship, or relax on the Sun Deck. These “green” ships, featuring energy-efficient hybrid engines, solar panels and an organic herb garden, were named to honor prominent members of the Norse pantheon. Each ship carries 190 guests in comfortable, understated elegance, with hotel-style beds and amenities like 40” flat-panel Sony® TVs and in-room refrigerators.

In Norse mythology, Embla was the first woman to be created, the mother of the human race. The god Odin and his brothers made Embla, along with Ask, the first man, from two tree trunks found on the seashore. Embla and Ask were then given Midgard, the world of humans, as a place to live and call home.

Cruise the Yangtze River on Viking Emerald, a state-of-the-art river cruise vessel. Accommodating 256 guests with full verandas, hotel-style beds in every spacious suite and stateroom, public areas bathed in light and an English-speaking crew, Viking Emerald is one of the most sophisticated river ships sailing the region

Viking Europe, Viking Neptune, Viking Pride and Viking Spirit are four sister ships that set the bar for river cruising in Europe when they were launched in 2001. They feature a beautifully designed layout of public areas and a wraparound deck that allows guests to enjoy scenery in the open air any time they wish, even during canal lock transiting or while sailing under low bridges; each ship accommodates just 150 guests in spacious staterooms, most with windows that open. See Europe on an elegant, versatile river cruise ship.

Viking Schumann and Viking Fontane are small, intimate river cruise vessels with an unusually shallow 80 cm draft, meaning the bottom of the ship is very flat, and has pump jets that minimize the impact of potentially low water levels. These vessels are perfect for the Elbe River, which is very shallow. The intimate cruise ships carry just 112 passengers.

The Norse god of justice, Forseti, radiates the light of truth. He is eloquent, wise and, most of all, a fair and persuasive mediator. Forseti presides over all disputes of gods and men, giving all a proper hearing.

Designed by legendary naval architects Yran & Storbraaten, the team behind The Yachts of Seabourn, these new vessels offer state-of-the-art engineering, patented design* and luxury. The Viking Longships provide guests with more ways to personalize their trip. Choose from a variety of stateroom classes, onboard entertainment options and ship locations from which you can enjoy sailing through the scenery, all the while enriching your time in some of Europe’s most remarkable destinations.

Two Explorer Suites feature spectacular 270° views with a private wraparound veranda. Veranda Suites feature two full rooms with a veranda off the living room and a French balcony in the bedroom. Enjoy the indoor-outdoor Aquavit Terrace at the bow of the ship, or relax on the Sun Deck. These “green” ships, featuring energy-efficient hybrid engines, solar panels and an organic herb garden, were named to honor prominent members of the Norse pantheon. Each ship carries 190 guests in comfortable, understated elegance, with hotel-style beds and amenities like 40” flat-panel Sony® TVs and in-room refrigerators.

Gefjon is credited with the creation of the Danish island of Zealand. When the ruler of Sweden offers her all the land she and four oxen can plow in a day and a night, she transforms her four sons into beasts of burden. Together, they uproot a swathe of earth from the mainland and deposit it into the sea, creating Zealand. This act of might earns Gefjon respect among gods.

Her name means “gold branch.” This beautiful, beguiling Norse sorceress loves and desires nothing more than gold. When she leaves the realm of the Vanir gods and travels to Asgard, home of the Aesir gods, in search of gold, Gullveig talks of nothing else. Worried by her gold-lust, the Aesir cast her into the fire three times. Each time she rises from the flame brighter and more beautiful. When she then returns to the Vanir, they vow to avenge her mistreatment, and so begins the fabled war between the worlds.

Tall and handsome and known for his purity of heart and mind, Heimdal is the ever-vigilant guardian of the gods. Heimdal is blessed with extraordinary sight and hearing. He can see for 100 leagues and can hear the grass growing. His horn, Gjallarhorn, can be heard throughout heaven, earth and the lower world.

A prince and a prophet immortalized in Russian literature, Helgi was a Viking of adventure and of legend. In the early 10th century, Helgi inherited the ancient Russian empire Rus founded by Rurik, believed to be his brother-in-law.

Helgrim co-led the first recorded mission from Norway to England at the command of Harald I, King of Norway. Harald corresponded with Athelstan, King of Wessex, and the Norwegian king dispatched Helgrim and Osfrid to sail to England and deliver Harald’s gift of a fine ship.

Hemming was a Danish king for only two years, but his reign helped shape the future of Franco-Danish relations immeasurably. He was best known for signing the Treaty of Heiligen with the Frankish emperor Charlemagne in 811.

The task of the Norse goddess Hlin is to protect and shelter humankind. She is also the goddess of consolation and brings comfort and solace to those who grieve, kissing away their tears. Hlin is deeply compassionate in an unsentimental way, and a wise teacher. Thanks to her guidance, we learn how to honor our dead, and integrate their love and wisdom into our daily lives.

Idi, the frost giant, is the brother of Thjazzi and Gangr, and the son of Olvadi who was extremely rich in gold. When Olvadi died, he left such a vast amount of gold that no scale could measure it. To divide their inheritance, Idi and his brothers each take as much gold as their giant mouths will hold.

Son of Rurik, Ingvar was born around 875 AD and succeeded Helgi as Grand Prince of Kiev and took control of the ever-expanding empire. He also ruled for around 30 years and carried the conquests of Kievan Rus further, forging east and undertaking campaigns against Persia, Constantinople and Bulgaria.

In Norse mythology, Ingvi is the son of Odin, father of the gods. Ingvi (sometimes spelt Yngve) is a divine ancestor of the legendary Scandinavian dynasty, from whom the earliest historical Norwegian kings claimed to be descended from.

Jarl is a noble Norse warrior renowned for his strength and intelligence. According to Norse legend, Heimdal disguised himself as a human named Rig, and leaves his post at the gateway to Asgard, where he is guarding the gods, to travel the earth where he fathered three children: Thrall (serf), Karl (freeman) and Jarl (earl).

Kadlin was the daughter of Rolf, a Norse nobleman who conquered and ruled over the Viking principality that became known as Normandy. Kadlin married King Bjolan of Scotland. Kadlin and Bjolan had a daughter, Midbjorg, who married Helgi Ottarson, an Icelandic Viking.

In Norse mythology Kara is one of the Valkyries who are also known as swan maidens or wish maidens. Legend says that if you can capture and hold a swan maiden or her feathered cloak, you can extract a wish from her.

The Norse god Kvasir is born out of peace. When the two warring factions of the Aesir and the Vanir agree to form a truce, they do so with each god spitting into a bowl and stirring the saliva. From this, Kvasir, a new god of knowledge is created. Kvasir embodies all the gods’ knowledge. So great is his knowledge that there is no question he cannot answer.

Viking Legend carries 189 guests on some of the most popular itineraries. This extraordinary vessel has two 340-square-foot suites and 95 staterooms, with French Balcony staterooms on the upper and middle decks and standard staterooms with picture windows on the main deck. With good deck height, Viking Legend is similar to Viking Sun and Viking Helvetia, but has a slightly sleeker shape for ultimate flexibility. Best of all, Viking Legend is a “green” ship, with hybrid diesel-electric engines producing 20% fewer emissions and reduced noise/vibration.

Her name means simply "Life." In Norse mythology, Lif and the male Lifthrasir are two mortals who are foretold that they will survive Ragnarok, the end of the world as it is known, by hiding in the forest of Hodmimir. After the flames have abated, Lif and Lifthrasir emerge to discover that everything has been destroyed, and it is up to them to begin anew and repopulate a fertile new world.

The Norse goddess Lofn is so gracious that the mightiest of gods melts to her will. Even Odin himself, the chief god of Norse mythology, gives Lofn permission to arrange marriages. Whether the love that impassions men and women is right or wrong or approved by others does not concern her. Rather, she longs to nurture adoration at its purest, even if it means arranging marriages that are taboo.

In Norse mythology the gods banish Mani and his sister Sol to the heavens because their father was so arrogant as to name them “moon” and “sun.” There, they guide their namesake orbs across the sky, counting the years for humankind.

Explore the sights and sounds of one of the most scenic regions in the world while enjoying the comfort and elegant romance of our Southeast Asia ships, specifically built to navigate the Mekong and Irrawaddy Rivers.

Mimir is said to have gained wisdom and knowledge by drinking from the Well of Wisdom. He is so wise that when the great tribes of Venir and Aesir gods are at war, the Venir tribe calls on him for counsel. But, incapable of translating his words of guidance, they behead him and send his head back to the Aesir tribe. Odin, the Aesir chief, embalms Mimir’s head with herbs, casting a spell that empowers it to speak and share secrets. Thus Mimir guides Odin through the war until the two tribes of gods unify into one.

Modi is the son of Thor, the most powerful of the Norse gods. Though he inherits his father’s brute strength; he is also known for his fearlessness. Boundless courage emboldens his physical strength all the more.

Father of the Norse gods, Odin is the god of wisdom and is associated with magic and prophecy. He also brings victory in battle. Odin is often pictured with long grey hair and beard, cloak and floppy hat to disguise himself as he travels among ordinary people. He seeks his knowledge far and wide, even trading an eye for a drink at the giant Mimir’s well of wisdom.

Viking Orient is a beautifully handcrafted ship specifically designed to navigate the Irrawaddy River. Built in 2011, Viking Orient accommodates 60 guests and offers a river view from every stateroom with large windows and personal deck space, and an extraordinarily friendly atmosphere with attentive, English-speaking crew. Explore the sights, sounds and flavors of one of the most scenic and fascinating regions in the world while enjoying the comfort and elegant romance of Viking Orient.

Expand your horizons on this comfortable, award-winning ship, intimate and thoughtfully created by experienced nautical architects and designers to enrich your interaction with your destination in every way.

Osfrid co-led the first recorded mission from Norway to England at the command of Harald I, King of Norway. Harald corresponded with Athelstan, King of Wessex, and the Norwegian king dispatched Osfrid and Helgrim to sail to England.

The 2011 sailing season will welcome the newest ship in Europe, Viking Prestige, our sister ship to the extraordinary Viking Legend that launched in 2009. Both Viking Prestige and Viking Legend will carry 189 guests on some of our most popular itineraries. Each of these state-of-the-art vessels has two 310-square-foot suites and 95 staterooms, all deluxe (except for the 5 single staterooms) with either French balconies or picture windows. With good deck height, Viking Prestige and Viking Legend are similar to Viking Sun and Viking Helvetia, but both have a slightly sleeker shape for ultimate flexibility. Best of all, Viking Prestige and Viking Legend are “green” ships, running on hybrid diesel-electric engines that produce 20% fewer emissions and reduced noise/vibration. Cutting-edge design, unmatched comfort and environmentally conscious—Viking Prestige and Viking Legend have it all.

Owned and operated by Viking, Viking Ra is the newest, most upscale ship in Egypt. Specifically built to navigate the Nile, in 2017 she was completely stripped down to her steel frame and reconfigured to be a modern, elegant vessel. Fully reimagined to international standards and Viking design specifications, she is now an all-suite, state-of-the art ship with the clean, elegant Scandinavian design for which Viking is known blended with local influences like traditional geometric Arabic patterns. Accommodating just 48 guests, she offers the ultimate in comfort.

One of the oldest of all Nordic-Viking names, “Rolf” came from “Hrodwulf,” a Dark Ages appellation when mostly pagan names tended to extol virtues. One of the most famous kings of antiquity, Rolf, gained renown in warfare by assembling the most celebrated warriors of the North known as Rolf’s Twelve Champions. Equally famous was “Rolf the Ganger,” or “Marching Rolf,” a Viking chief who sailed the Seine and surrounded Paris.

With understated elegance and trademark Viking interiors, this is the very best ship on Russia’s waterways today. Fully refurbished for the 2012 sailing season, Viking Rurik offers private verandas on every stateroom on the upper and middle decks!

Expand your horizons on this comfortable, award-winning ship, intimate and thoughtfully created by experienced nautical architects and designers to enrich your interaction with your destination in every way.

Sigrun is the leader of a band of nine Valkyries, the horse-riding women who descend upon battles to decide which soldiers die and which live. She dies from sadness after her lover Helgi is slain by her brother Dagr, and is later reborn as a Valkyrie herself.

Wife of the mischievous god Loki, Sigyn is the goddess of fertility and bonds. Dedicated and loyal, she stays with her husband during his final punishment, when Odin’s son Vali kept him bound to avenge the death of his brother.

Sineus was a brother of Rurik, and sailed with him from Scandinavia to the location of present-day Kiev in Ukraine. According to the 12th-century Primary Chronicle, Sineus settled in Beloozero, now called Belozersk, on the shores of Lake Beloye, where he secured these lands for the growing Kievan Rus empire.

The giantess Skadi is the Norse goddess of winter. She is also associated with hunting and skiing. When her father is slain by the gods, Skadi straps on her armor and weapons and heads to Asgard, home of the gods, to avenge his death.

Skirnir is a humble servant of the gods. When the lovesick Freyr, god of sunshine and prosperity, falls in love with the beautiful goddess Geror, he sends Skirnir to woo her. The coy goddess refuses his advances until Skirnir threatens her with his mystical wand. But Skirnir is smart; for delivering her, he requires that Freyr give him his powerful sword as a reward.

Expand your horizons on this comfortable, award-winning ship, intimate and thoughtfully created by experienced nautical architects and designers to enrich your interaction with your destination in every way.

Expand your horizons on this comfortable, award-winning ship, intimate and thoughtfully created by experienced nautical architects and designers to enrich your interaction with your destination in every way.

Expand your horizons on this comfortable, award-winning ship, intimate and thoughtfully created by experienced nautical architects and designers to enrich your interaction with your destination in every way.

Norse mythology, Tialfi was the son of Egil and a champion runner. He became a slave to Thor, the god of thunder, after eating one of his goats. On a journey with Thor, Tialfi stopped to run a race against the young giant Hugi. The giant was an illusion and the embodiment of thought; and since no one can run faster than thought, Tialfi lost.

The son of Hymir, Tir is the god of heroic glory who sacrificed his hand to tame the evil wolf Fenrir. Fenrir agreed to allow the gods to bind him in magical silken ribbon only if one of them placed his hand in his mouth. Tir volunteered, and Fenrir bit his hand off.

Tor, a version of the name Thor, is a son of Odin and god of the sky and thunder. Strong and powerful, he is the protector of gods and people and is usually depicted wielding his mighty hammer, Mjolnir.

An alleged son of the Danish King Harald, Torgil sailed westward to Bretland (Wales and western England), Portugal and Ireland. According to Viking history, he and his brother Frode were the first Northmen to conquer Dublin. Torgil lived to be king of Dublin for many years.

The son of Odin and the giantess Rind, Vali was conceived strictly to avenge the death of Baldur, another of Odin’s children. To achieve this, Vali grows into manhood in just one day, developing courage and perfecting his marksmanship with the bow and arrow.

The Norse goddess of oaths, Var, is a truth seeker. She oversees all agreements and contracts, particularly marriage vows made between men and women, which were known as várar in old Norse. Hence, she is the goddess of betrothal.The Norse goddess of oaths, Var, is a truth seeker. She oversees all agreements and contracts, particularly marriage vows made between men and women, which were known as várar in old Norse. Hence, she is the goddess of betrothal.

In creation mythology, the Norse god Ve is crucial. Together with his brothers Odin and Vili, he slays the primeval being Ymir, thus ending the rule of giants. The triad of brothers creates heaven and earth from the body of Ymir.

Vilhjalm Langaspjót, or William I Longsword as he is also known, was the half brother of Kadlin and the son of “Rolf the Ganger,” a Viking chief and first Duke of Normandy. Following in his famous father’s footsteps, William ruled Normandy from 927 until 942.

In Norse creation mythology, Vili and his brothers Odin and Ve rise up and slay the primeval Ymir, who had ruled the realm with his race of giants. The brothers then form heaven and earth from Ymir’s flesh, blood, bones and hair.

Further Information

Q&A

What are the ships like?
As the world's leading river cruise line, Viking ships set the standard in comfort and design. Most of our ships accommodate around 200 guests. And all our ships are light, airy and wonderfully spacious. Panoramic windows throughout make the most of the ever-changing views. It's like staying in a deluxe, floating hotel — one that that travels with you.

What type of accommodation can I expect?
If you haven't travelled with Viking before, stepping inside one of our cabins — or staterooms as we call them — may take you by surprise. All our staterooms are outside, with a river view. Roomy and light, they offer ensuite facilities and plenty of storage space. There's a whole range of different staterooms to choose from, some with verandas, and two-room suites.

Is there space to relax on board?
Yes, every ship offers a choice of public areas where you can sit back and watch the world go by. Chill out on the sun deck. Enjoy a drink in the stylish and spacious lounge or, on the new Viking Longships, relax as you dine in the open air on the Aquavit Terrace.

What do you do during the day?
Unlike some ocean cruises, you won't spend any long days at sea. Every day, you explore somewhere new. There's a great selection of excursions (including visits to UNESCO World Heritage sites) that are included in the cost. Plus, on board events, activities and performances that add to the pleasure of your holiday.

What's the food like on board?
The food on board a Viking river cruise ship is exceptional. From a sumptuous breakfast and delicious lunch to a five-course dinner, you’ll enjoy the finest cuisine. You'll be treated to traditional favourites and regional specialities. Lighter and vegetarian options are also available.

Do I have to dress up for dinner?
No, you don't have to dress formally for dinner. One of the things guests love about a Viking river cruise holiday is the relaxed dress code in the elegant but informal restaurant.

Terms & Conditions

Introduction
Your contract is with Viking River Cruises UK Limited, a company registered in England and Wales (Co.No.01283655) whose registered office is at Nelsons House, 83 Wimbledon Park Side, London, SW19 5LP. Your contract incorporates these Booking Conditions and by making a booking with us you confirm your acceptance of these Booking Conditions.
‘Viking Cruises’ and ‘Viking Ocean Cruises’ are trading names of Viking River Cruises UK Limited.
Users of these Services agree to be bound by this Agreement (“Agreement”) and the Viking Cruises Privacy Policy. This Agreement applies to all visitors, users, and others who access the Services (“Users”).

A. Booking and Payment
A1.1 When you make a booking and pay your deposit or full payment (as applicable), we will reserve your travel arrangements on the basis of these Booking Conditions. Your booking will be taken as confirmed in respect of all persons named on your booking and a binding contract between us will come into existence only upon the earlier of (a) our sending our Confirmation Invoice and/ or ATOL Certificate to you or your Travel Agent or (b) the issue of tickets in your name. Prior to doing so, we or your Travel Agent may send you an acknowledgement of your booking. Any such acknowledgement simply indicates that we are dealing with your booking request and is not a confirmation of it.
A1.2 Please check your Confirmation Invoice and/ or any ATOL Certificate together with all other documents we or your Travel Agent send you as soon as you receive them. Contact us or your Travel Agent immediately if any information which appears on the Confirmation Invoice and/or ATOL Certificate or elsewhere appears to be incorrect or incomplete, as it may not be possible to make changes later. We regret we cannot accept any responsibility if we are not notified of any inaccuracies in any document within ten days of our sending it out (five days for tickets). Whilst we will do our best to rectify any inaccuracies notified outside these time limits, you will be responsible for any costs and expenses involved in doing so except where we made the mistake and there is good reason why you did not contact us within the above time limits.
A1.3 Normally your cabin number will be advised at the time of booking or on the Confirmation Invoice but this is not guaranteed and may be altered at any time.
A1.4 At the time of booking we may not be able to confirm your exact air or rail arrangements due to airline and rail operator booking restrictions. However your Confirmation Invoice and/or ATOL Certificate will detail those arrangements reserved for you and/or those arrangements provisionally reserved for you and/or those arrangements we intend to reserve for you. Please note flights may be indirect and that some airlines charge for luggage separately. In addition your arrangements may be subject to change by the relevant airline or train operator. Please also note we cannot confirm or guarantee specific airline or rail seat numbers.
A1.5 Any contract is with the “Lead Name” as shown on the Booking Form. We can only accept a booking if the Lead Name is at least 18 years old on or before the date of departure.
A1.6 The Lead Name is responsible for ensuring that other members of his/her party are aware of these Booking Conditions and that they consent to him/ her acting on their behalf in dealings with us.
A1.7 If for any reason you did not see a copy of these Booking Conditions when you made your booking and, having now seen them, you now wish to cancel your booking then you may do so by returning all documentation to us or your Travel Agent within 7 days of receipt of these Booking Conditions and all monies provided by you shall be returned provided that travel has not commenced. Cancellation under this sub-clause is not permitted if your booking was made less than 10 weeks prior to travel commencing.
A2. Our Price Policy And Payment Terms
A2.1 We reserve the right to alter prices shown in any of our brochures or in any website and we will inform you of any price changes prior to the issue of our Confirmation Invoice and/or ATOL Certificate. Once our Confirmation Invoice and/or ATOL Certificate has been issued then, save in the case of manifest error, any price changes may only be made in accordance with the remaining provisions of these Booking Conditions.
A2.2 When you make your booking you are required to pay a deposit of 25% of the total price. If applicable, Visa fees must be paid in full with the deposit if facilitated by Viking. If your travel is due to commence within 10 weeks of your booking then the total price shall be payable at the time of booking. In any event the balance of the total price of your travel arrangements must be paid at least 10 weeks prior to travel commencing. Your booking will not be confirmed until we receive your deposit and if the balance is not paid by the due date then we shall cancel your booking and retain any deposit. Any monies paid to any Travel Agent in relation to your booking are held by such Travel Agent on our behalf at all times.
A2.3 For payment by credit card we charge a fee of 2%. This will be automatically added to the amount required for payment on the payment page. No further charge is made for payments by debit card.
A2.4 Once you have paid your deposit and our Confirmation Invoice and/or ATOL Certificate is issued the price of your travel arrangements is fully guaranteed and will not be subject to any surcharges or alteration (save in the case of manifest error or changes requested by you to travel arrangements are made and where additional costs are incurred). However if we do not receive the balance of the total price of your travel arrangements when due, your booking may be cancelled pursuant to clause A2.2 and any re- booking may well be at a higher price.
A2.5 Please note that from time to time airlines alter their baggage allowance policies and this may occur after we issue our Confirmation Invoice and/ or the ATOL certificate. We have no control over any such changes and you will be responsible for any additional charges that the relevant airline may levy in respect of checked-in luggage that exceeds any limits in such altered baggage allowance policy.
A3. What Is Included and Excluded in the Cost of Your Holiday
A3.1 The details of what is included in the cost of your holiday is set out in the individual tour package details in our brochure or on our website.
A3.2 Any further items or services purchased on board are not included in the costs of your holiday
B. Changes And Cancellation By Us
B1. If We Change Your Travel Arrangements Before Departure

B1.1 We hope and expect to be able to provide you with all the services we have confirmed to you in our Confirmation Invoice and/or ATOL Certificate. On occasions changes do have to be made (for example due to river conditions such as high or low water levels, lock closures, local mooring restrictions or adverse weather conditions) and we reserve the right to make these. Most of these changes are minor. However, if we consider them a “Significant Change” we will endeavour to advise you or your Travel Agent as soon as reasonably possible. A Significant Change includes, purely by way of example, a change of accommodation to that of a lower category and/or price, a change of flight or rail times of more than 12 hours, a change of UK departure location, or a significant change of destination or cruise itinerary. In accordance with EU regulations we are required to advise you of the actual air carrier operating your flight/ connecting flight/transfer. We do this by listing carriers to be used or likely to be used on the relevant brochure pages and/or on our website and/or on your Confirmation Invoice and/or your ATOL Certificate. Where your Confirmation Invoice or ATOL Certificate indicates that flight tickets have not yet been assigned, we will notify you of the actual flights and carrier as soon as the flights have been assigned. Any changes to the actual airline after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. Such a change is deemed to be a minor change.
B1.2 Save where clause H1 applies, if we have to make a Significant Change before your departure we will endeavour to contact you as soon as possible to advise you of any change and we will, if possible, provide you with three alternatives:
B1.2.1 alternative travel arrangements of equivalent or of very closely similar standard and price, if available, or
B1.2.2 alternative travel arrangements of a lower standard together with a refund of the difference in price; or
B1.2.3 cancel your travel arrangements with a full refund of all monies paid. In all 3 cases, compensation will be paid as detailed in clause D1 below unless the change occurs as a result of circumstances beyond our control where clauses E1 and H1 will apply.
B2. If We Cancel Your Travel Arrangements
B2.1 In the unlikely event we need to cancel your travel arrangements we will tell you or your Travel Agent as soon as possible. However we will not cancel your travel arrangements less than 14 days before departure unless it is for a reason outside our control as provided in clause H.1. If we have to cancel your travel arrangements we will provide you with three alternatives:
B2.1.1 alternative travel arrangements of equivalent or of very closely similar standard and price, if available, or
B2.1.2 alternative travel arrangements of a lower standard together with a refund of the difference in price; or
B2.1.3 cancel your travel arrangements with a full refund of all monies paid. In all 3 cases, compensation will be paid as detailed in clause D1 below unless the change occurs as a result of circumstances beyond our control (in which case clauses E1 and H1 will apply) or we cancel as a result of your failure to pay your deposit or the balance or any other sum when due or where clause B2.2 applies.
B2.2 We regret that some travel packages and shore excursions shown on our website or in our brochures can only be operated if a sufficient number of people book them. We will advise you at the time of booking if any travel arrangements or shore excursions are dependent on there being sufficient demand. If there is insufficient demand, we have the right to cancel the travel arrangements in question. If we have to do so, we promise we will tell you no later than 14 days prior to departure. In this situation, you will then have the choice of the options shown in clause B2.1 together with the option, if possible, of the same package departing on a different date. Where we cancel for lack of numbers in accordance with this clause B2.2, no compensation or other amounts (for example, the cost of any connected travel arrangements you have made independently) will be payable.
C. Changes And Cancellation By You
C1. If You Change Your Booking
C1.1 If you want to change your travel arrangements in any way you or your Travel Agent must inform us in writing as soon as possible. We will try to help you, although we cannot guarantee that we will always be able to do this as changes are subject to availability at the time. Please note that typically changes to scheduled flight tickets are very restrictive and may not be possible without having to cancel the original flight and rebooking.
C1.2 Where we can make a change, we will charge for any additional services, facilities, or other items changed, at the price which applies on the day the change is made. In addition, we reserve the right to apply an administration charge of £100 for each person on the booking together with any further costs we incur, for example with our suppliers, in making any change.
C1.3 Any booking discount you may have received at the time your original booking was made may be altered or reduced whenever changes are made if such discount has since been altered, reduced or withdrawn.
C1.4 If you have paid supplements for accommodation and the number of people in your accommodation changes, you may have to pay extra. In addition you may lose any free group places.
C1.5 Any change to your departure date, airport, transport, destination, accommodation, or length of travel has to apply to all members of your booking.
C1.6 You may not change travel arrangements chosen from our brochures or websites to special offer packages such as those featured in any promotional publications, without incurring cancellation charges. Such a change would necessitate the cancellation of your existing arrangements (and be subject to our cancellation charges shown in clause D1) and the re- booking of new arrangements at the price applying on the day the booking is made.
C1.7 Any special offers, savings or promotions may not be combined with other special offers, savings or promotions.
C1.8 It is not usually possible to alter or cancel any travel insurance you may have obtained and your premium will not be refunded, as cover under the policy will already have begun once the policy has been purchased
C2. If You Cancel Your Booking
C2.1 If you wish to cancel all or part of your booking, you or your Travel Agent must write to us. If some or all of your party cancel their booking or we are entitled to treat your booking as cancelled in accordance with these Booking Conditions, we will levy a cancellation charge on the scale shown in the table set out in clause D1. These charges are based on the estimated cost of cancelling your arrangements and the expenses and losses we are likely to suffer if we cannot resell the package.
C2.2 If you are travelling on a scheduled service flight, in the unlikely event that we are able to cancel the arrangements, we will not be able to do so until any air tickets issued are returned to us by you or your Travel Agent.
C2.3 If the reason for your cancellation falls within your insurance cover, you may be able to claim a refund of your cancellation charges from the insurance company less any applicable excess.
C2.4 If you or anyone included within your booking is unable to go for any reason or decides that he/she does not want to travel, you may be able to transfer the whole booking or the place on the booking of the person(s) concerned to someone else/other people suggested by you and acceptable to us subject to the following:
C2.4.1 You must write to us with full details of who cannot or does not want to travel and who you would like to go instead. We must receive this information at least 14 days before departure.
C2.4.2 If the change can be made, you will have to pay an amendment fee of £100 per person named on the booking together with any extra costs we incur or are asked to pay in order to make the change.
C2.4.3 Anyone who travels in place of anyone who was originally due to travel must agree to these Booking Conditions and any other requirements which apply to the booking before the change can be finalised. If the full cost of the travel arrangements should have been paid when the change is requested but has not been, this must also be paid before the change can be finalised.
C2.4.4 Scheduled airlines often do not allow any name changes within a certain period prior to departure and generally not at all after flight tickets have been issued. If you want or need to make a name change when an airline will not allow it, you will have to cancel the original flight (which means you will lose all the money you have paid for that flight) and pay the full cost of another flight (which may not be the original flight or at the same cost as the original flight as the airline is entitled to offer the cancelled flight to anyone on a waiting list for it). This is the airline’s decision and we have no control over it.
C2.4.5 It will not normally be possible to transfer bookings or places on bookings within the period of 70 days immediately prior to departure without cancelling the original booking (and thereby incurring cancellation charges pursuant to clause D1) and rebooking.
C2.5 The cost of your travel arrangements ( provided that it includes a flight) includes an amount (currently £2.50 per person) which we are required to pay to the Air Travel Trust Fund as part of the ATOL Protection Contribution (“the APC Sum”). If you cancel your travel arrangements the APC Sum is not refundable in any circumstances.
C2.6 If any person on the booking cancels and you cannot fill that person’s place, you may have to pay additional supplements for your accommodation. For example, you may have to pay single or under- occupancy supplements.
C2.7 If you do cancel, you must still pay any amendment charges, which arose before the cancellation, and any deposits paid for any pre- booked items or services.

D. Charges, Compensation And Delays
D1. Changes And Cancellation Charges
The following table sets out the sums payable to us or you in the event of Significant Changes or cancellation. These sums are not payable where we have to make a Significant Change or cancel your travel arrangements as a result of:
(a) matters outside of our control when clauses E1 and H1 shall apply or
(b) where your booking was accepted “subject to availability” or similar and the travel arrangements are not available. In addition they do not apply where compensation is available under the provisions of clause D2
Period before departure in which notice of cancellation or Significant Change is received Amount you will receive from us if we make a Significant Change Amount you will receive from us if we cancel Cancellation Charge if you cancel
More than 70 days £10 per person Return of deposit only. Deposit only
69-30 days £20 per person Return of all monies paid. 50% of Total Price
Less than 30 days £30 per person Price Return of all monies paid plus £30. 100% of Total Price
NOTE “Total Price” means the total price payable by you for the travel arrangements excluding insurance premiums, flight upgrade charges and any fees payable for any changes made by you to your booking (“Additional Charges”). If you cancel (otherwise than pursuant to clause B) you will continue to be liable for the Additional Charges in addition to the Cancellation Charges set out above. Visa application charges are not refundable.

D2. Denied Boarding Regulations & Transportation Delays
D2.1 If any flight you have booked is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline in circumstances which would entitle you to claim compensation against the airline under EC Regulation No 261/2004 – the Denied Boarding Regulations 2004, you must pursue the airline for the compensation due to you. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airline’s obligations under the Denied Boarding Regulations. If your airline does not comply with these rules you should complain to the Civil Aviation Authority on 0207 453 6700 www.caa.co.uk.
D2.2 Unfortunately, flight or other transport delays sometimes occur. Depending on the length of the delay and surrounding circumstances, the carrier concerned should provide refreshments when and where appropriate. We are generally not in a position to provide any assistance in the event of flight or other transportation delays and cannot accept any liability except where expressly stated in these Booking Conditions.
E. Limitation Of Our Liability To You
E1. If the contract we have with you is not performed or is improperly performed by us or our suppliers we will pay you appropriate compensation if this has affected the enjoyment of your travel arrangements. However we will not be liable (and clause H1 will apply) where any failure in the performance of the contract is due to:
E1.1 you; or
E1.2 a third party unconnected with the provision of the travel arrangements and where the failure is unforeseeable or unavoidable; or
E1.3 unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised; or
E1.4 an event which we or our suppliers, even with all due care, could not foresee or forestall.
E2. In addition to the provisions of clause H1, our liability, except in cases involving death, injury or illness, shall be limited to a maximum of 2 times the cost of your travel arrangements.
E3. Should you or any member of your party suffer illness, personal injury or death attributable to a third party unconnected with the provision of the services, or as a result of failures due to unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or an event which we or our suppliers, even with all due care, could not foresee or forestall, we will offer you such advice, guidance and assistance as is reasonable in the circumstances.
E4. Our liability will also be limited in accordance with and/or in an identical manner to:
E4.1 the contractual terms of the companies that provide the transportation for your travel arrangements which are incorporated into and form part of your contract with us; and
E4.2 any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage and delay to luggage which are incorporated into and form part of your contract with us and we are to be regarded as having all the benefit of any limitation of compensation contained in these or any other such conventions.
E5. Unless otherwise expressly indicated by us in writing, excursions or other tours that you may choose to book or pay for whilst you are away are not part of the travel arrangements provided by us. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator. Where an excursion or other tour is booked through us no refund will be available in the event of you subsequently being unable or choosing not to take part. This clause E5 applies even where a Viking representative accompanies the tour or excursion.
E6. Where you have booked a “Cruise Only” holiday, we cannot accept any liability for the costs of flights or other travel arrangements in the event of changes being made to the scheduled departure or arrival times or locations of the cruise vessel.
E7. The provisions of clauses E1 to E6 inclusive are in addition to any other limitation of liability contained in these Booking Conditions.
E8. Nothing in these Booking Conditions affect any statutory rights that you may have under the relevant jurisdiction applicable pursuant to clause H7.
F: Your Responsibilities
F1. Special Requests
If you have a special request, we will do our best to help, but we cannot guarantee it except as set out below. Please advise your Travel Agent or us (if booking direct) of your request at the time of booking and make sure that we are given as much detail as possible. If your special request is vital to your travel arrangements, it must be specifically agreed with us before or at the time you book. We promise to comply with any special request which we have specifically agreed and confirmed in writing. General confirmation that a special request has been noted or passed on to the supplier or the inclusion of a special request on your Confirmation Invoice or on the acknowledgement of your booking or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed in writing all special requests are subject to availability. If any additional cost is applicable, it will either be invoiced to you prior to your departure or should be paid for locally.
F2. Your Documentation
F2.1 You are responsible for ensuring that you and all other persons included in the booking satisfy all passport, visa, travel insurance and health certificate requirements and we accept no responsibility for any refusal of travel or entry into any destination or for any liabilities, losses, delays or expenses incurred through any irregularity in such documentation. If you have any queries with regard to documentation and insurance requirements you must raise them with us or your Travel Agent well in advance of travel commencing. In the event we are asked to re- issue tickets that have been lost, destroyed or stolen and we agree to do so, any charges incurred as a result of this will be payable by you.
F2.2 Many of the airlines that provide the flight element of the arrangements we sell impose fines and costs on us if any passengers who have booked with us do not have the necessary travel or other documents for the countries they are visiting or passing through, even where this occurs through no fault of ours. In this situation we have no choice but to pass on to you all fines, costs, surcharges, financial penalties and other sums of any description which are imposed on or incurred by us. You will be responsible for reimbursing us accordingly in full.
F3. Health Precautions & FCO Advice
F3.1 You should check what vaccinations and other health precautions are required or are advisable for your chosen destination and journey with your doctor in good time before departure.
F3.2 Airline regulations state that women 28 weeks or more into pregnancy at the time of return travel must have written confirmation from a doctor that they are fit to travel when checking in for their outward flight. Normally, permission to travel is refused after 32 weeks. We can only accept your booking upon the clear understanding that we cannot be liable if any airline refuses to accept you or any member of your party as a passenger for this reason.
F3.3 You must provide us with full details of any existing medical problem or disability that may affect your travel arrangements (including, in particular, any accommodation requirements) at the time of booking. If in our reasonable opinion, your chosen travel arrangements are not suitable for your medical problem or disability or you are not travelling with someone who can provide all assistance you may reasonably require, we have the right to refuse to accept the booking. If you do not give us full details of your medical problem or disability at the time of booking, we can also cancel the booking when we find out the full details if in our reasonable opinion the travel arrangements are not suitable or you are not travelling with someone who can provide all assistance reasonably required. If we cancel in this situation, cancellation charges as set out in clause D1 must be paid by the person concerned.
F3.4 The Foreign and Commonwealth Office (“FCO”) produces a wide range of material about overseas countries including details of political unrest, crime and health issues. If you have any particular concerns then you should refer to the FCO website at www.fco.gov.uk.
F4. Insurance
F4.1 You must take out insurance suitable for your needs before you travel. We cannot be held responsible for any costs you incur as a result of failing to do so.
F4.2 If you participate in sports and activities whilst travelling that have been organised and arranged independently of us, it should be understood that participation is at the individual’s own risk and it is your responsibility to obtain the relevant insurance.

F5. Behaviour
F5.1 You must be responsible for the behaviour of yourself and your party. We can refuse to accept you as a customer or refuse to continue dealing with you and/or any other member of your party by terminating your travel arrangements if behaviour is or is likely to be, in our reasonable opinion, or in the reasonable opinion of any airline pilot, cruise vessel captain or other person in authority, disruptive, upsetting or dangerous to yourself or anyone else or if you or any member of your party have caused or are likely to cause damage to property. We will not pay any refund, compensation or other sum whatsoever or any costs or expenses incurred by you if we have to terminate your travel arrangements due to such unacceptable behaviour. In this situation we will then have no further responsibility for you or any other member of your party (including any return travel arrangements). If your unacceptable behaviour means you are not allowed to board your outward flight we will treat your booking as cancelled from that moment and you will have to pay full cancellation charges (see clause D1).
F5.2 With regard to any flights and/or cruises that form part of your travel arrangements the airline captain or vessel master (as applicable) has authority over the aircraft/vessel and passengers at all times when they are boarding or on board. He/she may prevent you or any member of your party from travelling if you or such member are considered unfit to do so, or if you or such member pose a danger to the aircraft/vessel or passengers. In such circumstances we shall seek compensation from you for any losses caused by your behaviour or by the behaviour of any member of your party (e.g. the cost of diverting an aircraft or vessel). Disruption on board an aircraft or vessel is a criminal offence, and you may be prosecuted. If you are refused carriage on an aircraft because of your disruptive behaviour, or you are under the influence of alcohol or drugs, your airline may pass on your details and the date of the refusal of carriage to other airlines for their information. This in turn may make it difficult for you or others in your party to book other airline tickets.
G. If You Have a Complaint
G1. If you have cause for complaint whilst travelling, you must bring it to the attention of the Viking representative on board the cruise vessel or at your hotel. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to our Customer Service Department at: Viking Cruises, Nelsons House, 83 Wimbledon Park Side London SW19 5LP giving your booking reference and all other relevant information. Please keep your letter concise and to the point. This will assist us to quickly identify your concerns and speed up our response to you. It is strongly recommended that you communicate any complaint to the supplier of the services in question as well as to our representative without delay and complete a report whilst on board or at the relevant hotel. If you fail to follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you are on board and this may affect your rights under this contract.
G2. We are a member of ABTA, membership number V924X. We are obliged to maintain a high standard of service by ABTA’s Code of Conduct. We certainly hope that we can settle any complaints amicably. However, should this prove not to be the case you may refer any dispute to arbitration through ABTA’s arbitration scheme. The scheme provides for a simple and inexpensive method of arbitration on documents alone with restricted liability for you in respect of costs. The scheme is subject to certain financial limits on the amount that can be claimed as determined from time to time by ABTA. Please note that the scheme does not apply to claims which are solely in respect of physical injury or illness or their consequences, although claims which include an element of minor injury or illness can be considered subject to a limit as set from time to time by ABTA on the amount the arbitrator can award per person, in respect of this element.
G3. Any application for arbitration under clause G2, together with any related statement of claim, must be received by ABTA within eighteen months of the date of return. Outside this time limit arbitration under the scheme may still be available if we agree, but the ABTA Code does not require such agreement. For injury and illness claims, you may like to use the ABTA/Chartered Institute of Arbitrators Mediation Procedure. This is a voluntary scheme and requires us to agree for mediation to go ahead. The aim is to help you resolve your dispute in a quick and cost effective way. Details are available on request or from www.abta.com.
H. Miscellaneous
H1. Changes Due to Circumstances Beyond Our Control
We will not be liable to pay any compensation if we are forced to cancel or in any way change your travel arrangements as a result of unusual or unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even with all due care. These include unavoidable technical problems with transport, changes imposed by rescheduling or cancellation of flights by an airline or main charterer, the alteration of the airline or aircraft type, changes imposed by rescheduling or cancellation of rail travel by the relevant operator, war or threat of war, civil strife, industrial disputes, natural disaster, adverse weather, epidemic or terrorist activity.
H2. Your Financial Protection
H2.1 When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists the flight accommodation car hire and/or other services that are financially protected, where you can get information on what this means for you and who to contact if things go wrong.
H2.2 We, or the suppliers identified on your ATOL certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so due to reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought, or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances, the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).
H2.3 If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.
H2.4 We are also a member of ABTA (ABTA number V924X). If your travel arrangements do not include flights, ABTA will financially protect your travel arrangements in the same way except that, if already abroad, you will be returned to the point where your contracted arrangements with us commenced. Please go to www. abta.com for a copy of the guide to ABTA’s scheme of Financial Protection. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint (see clause G), contact Consumer Affairs, ABTA, 30 Park Street, London SE1 9EQ tel 0203 117 0599 or www.abta.com.
H3. Data Protection
Information about you and members of your party, including your names, contact details and any special needs, disabilities or dietary requirements is collected by us when you request information or make a booking with us. We may disclose this information to our service providers (who may be located outside the UK/EEA) for the purpose of providing you with your travel arrangements. Only information necessary for this purpose will be disclosed to them. In the case of air travel, it may be mandatory for us to disclose information for security and anti- terrorism purposes and any other purpose imposed on us by governments or airlines. We may use your information for the purposes set out in our data protection registration with the Office of the Information Commissioner. We may disclose the same to companies who act as data processors on our behalf. Some information, for example relating to your religion or health, may be “sensitive personal data” within the meaning of the Data Protection Act 1998. We need this information to cater for your needs, but it is collected on condition that we have your positive consent. If you do not agree to our use of your information, we cannot accept your booking. By making a booking with us, you agree to allow your insurers, their agents and medical staff to disclose relevant information to us in circumstances where we may need to act in the interests of everyone in the group with whom you are travelling. For example, if you contract an infectious illness whilst travelling, we may need to make special arrangements for you and ensure that you do not return with the group immediately. From time to time we may contact you by post with information about special offers or travel packages. If you do not wish to receive such information, please notify us. You have the right to ask us in writing for a data subject access request form to obtain a copy of the information which we hold about you. You will be charged a fee for this. Any request should be addressed to: Viking Cruises, Nelsons House, 83 Wimbledon Park Side London SW19 5LP.
H4. Children/Minors
Due to the nature of our cruises, we do not maintain specific facilities or services for children aboard cruise vessels. On all cruises children (being those under the age of 18) must be accompanied by and share a cabin with a parent, legal guardian or other responsible adult over the age of 21. We regret that we are unable to accommodate children under the age of 16 on ocean cruises or under the age of 12 on river cruises and reserve the right to limit the number of children on board any particular vessel.
H5. Sun Deck Access
During passage through locks or under low bridges or in the case of adverse weather, it may be necessary to close the sun deck for passenger use. In the interest of safety, sun deck closures are rigidly enforced.
H6. Mooring and Docking Facilities
In some ports, ships may be required to dock alongside each other. On occasions this may result in your view being blocked. You may also need to pass through other ships when going ashore.
H7. Jurisdiction/Governing Law
We both agree that any dispute, claim or other matter of any description (and whether involving personal injury or not) which arises out of or in connection with your booking or travel must be dealt with under the ABTA Arbitration Scheme or brought in the Courts of England and Wales only (unless you are a resident of Scotland or Northern Ireland in which case any proceedings must be brought in either the Courts of your own country or those of England and Wales). We both also agree that English law (and no other) will apply to your contract (unless proceedings are brought in Scotland or Northern Ireland, in which case Scottish or Northern Irish law, as applicable, will apply instead). If this provision is not acceptable to you, you must tell us at the time of booking.
H8. Conditions of Carriage
When you travel by air, rail or by sea, your journey may be subject to certain international conventions such as the Warsaw Convention, Montreal Convention the Berne Convention or Athens convention. You agree that the transport company’s own Conditions of Carriage will apply to you on that journey. When arranging this transportation for you, we rely on the terms and conditions contained within these international conventions and those ‘Conditions of Carriage’. You acknowledge that all of these terms and conditions form part of your contract with us as well as the transport company. You can ask us to provide you with a copy of any of the conditions applicable to your journey. These may limit or exclude liability, especially in respect of lost or delayed baggage.

The Kitchen Table offer
This offer is applicable to new bookings only made within the dates stated in the promotion. Offer is limited to one per booking. If you are eligible to receive a copy of The Kitchen Table you will be notified at the time of booking. You copy of The Kitchen Table will be dispatched by 31st October 2017. This offer is subject to availability, is non transferrable, and cannot be exchanged for cash.

Nordic Style offer
This offer is applicable to new bookings only made within the dates stated in the promotion. Offer is limited to one per booking. If you are eligible to receive a copy of Nordic Style you will be notified at the time of booking. You copy of Nordic Style will be dispatched by 31st October 2017. This offer is subject to availability, is non transferrable, and cannot be exchanged for cash.

$50pp on board credit offer with the Daily Mail
This offer is applicable to new Lisbon to Miami bookings only, from the Daily Mail made within the dates stated in the promotion. On board spend will be added to your on board ship account on embarkation and if not used no credit will be available. This offer is non-transferable and cannot be exchanged for cash. Please note that on board spend cannot be used for gratuities on board. On board spend cannot be used for any pre-booked optional excursions.

Helly Hanson fleece offer
This offer is applicable to new In Search of the Northern Lights bookings only, from the Daily Mail made within the dates stated in the promotion. Offer is limited to one per booking. If you are eligible to receive a free Helly Hanson fleece you will be notified at the time of booking. You will be contacted nearer the time of departure for your size, and your fleece will be dispatched with your travel documents. This offer is subject to availability, is non transferrable, and cannot be exchanged for cash.

Cruises

Across the Bay of Bengal - Mumbai to Bangkok - Asia & Indian Ocean (15 Nights)