The Mandolin Apartments is home to those that live, work, and play in the Willowbrook area of North Houston. Whether you wish to be close to premiere shopping at Willowbrook Mall, Deerbrook Mall, The Shops at The Vintage, or Spring Cypress Plaza; or close to great dining at Peli Peli, BJs Brewhouse, Saltgrass Steakhouse, Zoes Kitchen, or Starbucks, living at The Mandolin Apartments puts you in the center of it all. Enjoy a night at the movies at one of the many movie theaters nearby such as Willowbrook Movie Tavern, AMC Willowbrook 24, or Alamo Drafthouse Cinema Vintage Park; or if you prefer the outdoors, take a stroll in Matzke Park or Elizabeth Meyer Park ??? all located within close proximity to The Mandolin Apartments. The Mandolin Apartments feature spacious one, two, and three bedroom luxury homes and stellar amenities such as two resort-style swimming pools, 24-hour fitness center, and picnic areas with barbeque grills. Experience a Better Way of Living at The Mandolin Apartments where residents will enjoy both a professional on-site management and maintenance team whose goal is to provide an exceptional living experience. Available to take your call 24/7. Live it. Love it. Guarantee.

The Mandolin Apartments is home to those that live, work, and play in the Willowbrook area of North Houston. Whether you wish to be close to premiere shopping at Willowbrook Mall, Deerbrook Mall, The Shops at The Vintage, or Spring Cypress Plaza; or close to great dining at Peli Peli, BJs Brewhouse, Saltgrass Steakhouse, Zoes Kitchen, or Starbucks, living at The Mandolin Apartments puts you in the center of it all. Enjoy a night at the movies at one of the many movie theaters nearby such as Willowbrook Movie Tavern, AMC Willowbrook 24, or Alamo Drafthouse Cinema Vintage Park; or if you prefer the outdoors, take a stroll in Matzke Park or Elizabeth Meyer Park ??? all located within close proximity to The Mandolin Apartments. The Mandolin Apartments feature spacious one, two, and three bedroom luxury homes and stellar amenities such as two resort-style swimming pools, 24-hour fitness center, and picnic areas with barbeque grills. Experience a Better Way of Living at The Mandolin Apartments where residents will enjoy both a professional on-site management and maintenance team whose goal is to provide an exceptional living experience. Available to take your call 24/7. Live it. Love it. Guarantee.

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Mandolin has lost the business / prospective business of many of my friends / colleagues because of their forced cable TV charges. They can do without that and still be the best in the area because the community is awesome. Full Review ▶

Apartments are very spacious,big closets and beautiful. The team is helpful, especially Chris, leasing agent he has always been helpful. When we had a situation with our carpet which was full of dog fur,he went above and beyond to ensure that… Full Review ▶

1

Manager Response

12/31/14

Verified Resident

The Mandolin Apts. Has a great Customer Service, the listen and respond very professionally and Courteous. Location, Location, Location this is great place to live!. Maintenance Super! I would like to stay for ever here! Noise None! you feel like living… Full Review ▶

1

Manager Response

12/30/14

Verified Resident

make sure you get everything in writing & that you are very clear on the price of the apartment and how many days you have to move out of your prior apartment before moving to another one within the complex (this… Full Review ▶

1

Manager Response

11/21/14

Verified Resident

I love it here. Residents are friendly and area is great. Only complaints would be how cheap the blinds, counters, etc are. Maintenance is quick and they are very professional. I am a girl and feel safe here at night. Parking… Full Review ▶

1

Manager Response

11/18/14

Resident

. I moved here about a month ago after having experienced a > professional staff who handled my Lease to perfection with every professionalism one could ever expect ! Upon my moving in, > maintenance was also helpful, courteous, and personable.… Full Review ▶

1

Manager Response

11/14/14

Verified Resident

The staff was very courteous and efficient in handling the lease agreement. The apartment itself is nice given the price no complaints on that. Walls are thin, so during the day when activities are more prevalent, you can hear EVERYTHING. Parking… Full Review ▶

1

Manager Response

11/02/14

Verified Resident

The Mandolin is beautiful and they are always working to make improvements. I love how diligent the maintenance staff is at fulfilling maintenance requests also. I've never had a problem here. I love The Mandolin! Full Review ▶

1

Manager Response

10/26/14

Verified Resident

The entire move-in experience and working with management was handled with ease and integrity! The application process and contact for approval was excellent. As I sat down with management staff, I was given detailed information regarding my apartment location, upgrade options… Full Review ▶

1

Manager Response

10/11/14

Resident

Do yourself a favor and do NOT live here, The Mandolin on cypresswood has been the worst apartment experience I have ever had. The management does not care about you or your needs, but only wants to milk every dollar from… Full Review ▶

1

Manager Response

10/04/14

Verified Resident

Living in the Mandolin is great, I love so many green areas and the fact you can have pets and does not matter the size as long as they are not aggressive. It a very calm community were you can actually… Full Review ▶

Manager Response

10/02/14

Verified Resident

So far everything has been fine at The Mandolin. It is quiet and clean. There has not been any noise disturbances and the convex it self is quite clean. I would recommend living here to a friend and have had several… Full Review ▶

1

Manager Response

08/20/14

Verified Resident

The staff is very helpful and responsive about issues that we find in the apartment, I'm looking forward to seeing what all y'all have to offer as I have heard of a few events going on with the apartments. Full Review ▶

Manager Response

08/06/14

Verified Resident

Do not move here, the place is awful. Do not move here, the place is awful. Do not move here, the place is awful. Do not move here, the place is awful. Do not move here, the place is awful. Do… Full Review ▶

Manager Response

07/27/14

Verified Resident

Mandolin is a great place to live. The apartment has many updates. The office staff is very friendly and responds to issues in a timely manner. The location of Mandolin is very convenient to surrounding shopping centers and major highways. Full Review ▶

Manager Response

07/26/14

Verified Resident

The apartments looks good nice neighborhood nice installations, poor parking space (you have to pay if you don't want problems), on the contract you have to signup for cable which IMHO is too expensive for what they offer. Full Review ▶

Manager Response

07/16/14

Verified Resident

Overall, happy with staff now -- as stated earlier would like more staff on weekends, interior and exterior of apartments need refurbished -- please strip paint before re-painting as 10 layers of paint just looks cheap and tacky and it is… Full Review ▶

Manager Response

07/06/14

Verified Resident

Overall I am satisfied with this complex. But there are certain concerns now regarding the compulsory cable, increase rates and up grades. Sometimes parking concerned on be side of complex. Also should have emergency contact number after office hours Full Review ▶

Manager Response

06/17/14

Resident

I lived at the Mandolin apartments in between living in 2 homes. The management at Mandolin was very accommodating of my needs. In the middle of my stay I had to move from a 1 bedroom apartment to a 2 bedroom… Full Review ▶

Manager Response

05/29/14

Resident

My experience at this apartment has been a very good one so far. The staff is always very professional, helpful and has always taken care of any problems I have reported. I would recommend this apartment complex to anyone of my… Full Review ▶

Manager Response

05/27/14

Resident

The new owners and management team at the office are great. I love the new fitness equipment and upgraded units. The grounds are kept well maintained and clean. I am thinking about transferring to an upgrade when my lease is up.… Full Review ▶

Manager Response

05/06/14

Resident

I have lived here for 7 months now. At first it was great. Then our A/C started leaking causing problems in one bedroom, the master closet, and the hallway. We have had to call maintenance twice now for this issue and… Full Review ▶

Manager Response

04/08/14

Verified Resident

The community is definitely on the rise! Time and attention is being put into building this into a more luxurious yet affordable community. The office staff-- particularly the Property Manager-- are taking into account the needs of the tenants and making… Full Review ▶

Manager Response

04/07/14

Verified Resident

the Mandolin has been my home since 2005 and I feel that the property is quite attractive. the location is very good as 249 is right down the street and the Vintage has a lot to offer as far as shops… Full Review ▶

Manager Response

04/07/14

Verified Resident

Apartment complex is nice...just far away from the city. Cool resident events, just don't move here unless you want to live in the suburbs. Parking can be tough at night if you don't have a covered spot. Their gate remotes don't… Full Review ▶

Manager Response

04/07/14

Verified Resident

I've already written a review. I don't need to write another one. I don't understand why i am being made to write something so i am rambling on until i hit the 200 character mark. It says i have 10 more.… Full Review ▶

Manager Response

04/07/14

Verified Resident

Only DSL available (600kb/s), Directv charges high fees for box upgrades. Comcast or AT&T U-Verse will not provide service here. Peeling paint on garages. Inconsiderate tenants for parking. People don't pick up after their dogs. Numerous stray cats that have been… Full Review ▶

Manager Response

04/07/14

Verified Resident

These apartments look great on the exterior. Inside, they are older. The property is working to update appliances and make improvements. Overall I would not recommend this complex. They need lots of updates. Full Review ▶

Manager Response

04/07/14

Verified Resident

The staff are friendly, helpful, and mostly knowledgeable, although leasing center seems to be under staffed often. Neighborhood is good. People are generally friendly and keep to themselves. No recycling program, which is odd, but they do have a car wash… Full Review ▶

Manager Response

04/07/14

Verified Resident

I love the apartment and the staff all wonderful pple. The gym really needs remodeling. Its horriblr no equipment for the women abs only men will really enjoy the gym. Also the chairs at the pool side needs to be changed… Full Review ▶

Manager Response

04/07/14

Verified Resident

The customer service at this place is wonderfully attentive. the maintenance dep. is prompt and cheerful, Service team is very helpful and well-informed about the building. the new management and managers Alison, Elvis, Walter are excellent! So far everyone at this… Full Review ▶

Manager Response

04/07/14

Verified Resident

I have lived here just short of three years. I planned to stay another couple of years until I tried to renew my lease. I got my renewal notice and went to the office to see if I could get a… Full Review ▶

Manager Response

04/07/14

Verified Resident

The dog fesas is in all of grass and sidewalks. And know one ever picks up behind the dogs. The maintaines have a poor attitude about there quality of work and they do not speak English so I could explain to… Full Review ▶

Manager Response

04/07/14

Verified Resident

Overall I am pleased with complex. I realize new management has lots of catch up work. Painting is needed on apartment doors and garages. Short staff over weekend made it difficult to pay rent. Thank you for changes you are making.… Full Review ▶

Manager Response

03/12/14

Resident

We have only lived here for about six months and would like to say the new management is great. When we first moved in it took forever to get any work orders completed, but now any work order has been completed… Full Review ▶

Manager Response

02/21/14

Resident

I have lived here for 8 years and have always felt safe, all of my requests have been taken care of in a timely manner, No matter where you live now and then there are issues, When Lynd Co ran it… Full Review ▶

Manager Response

02/14/14

Resident

We lived at the Mandolin for just over 9 years and have seen many faces come and go in the office. We dealt with some less than professional folks at times and had some issues over the years. If you asked… Full Review ▶

Manager Response

02/02/14

Resident

I have lived here since 3 years. In between I moved to another apartment nearby and came back. Initially I lived in a one bed/bath and later to a 2 bed 2 bath. I really consider the Mandolin to be a… Full Review ▶

Manager Response

01/18/14

Resident

I moved in back in March of 2013 and at the time it was run by a different company. I gave my notice due to some issues with the office staff and my job had transferred me a little further from… Full Review ▶

Manager Response

12/08/13

Prospective Resident

Front office team is amazing. Agnieszka helped us and was amazingly inviting and helpful. I felt she truly had my needs in mind. I ended up finding a place in another complex that appeared a little more updated, but so often,… Full Review ▶

Manager Response

08/22/13

Resident

Rent somewhere else! My boyfriend and I moved here from the North because of a job he got. The company had their own realtor that worked with us, so we trusted her with finding us a good place. When we moved… Full Review ▶

Manager Response

08/14/13

Prospective Resident

The apartments are lovely but the office staff is not very professional nor are they knowledgable. Full Review ▶

08/13/13

Resident

I lived in two complexes in this area. Of the two, I liked the Mandolin best. I never had any issues while living there. The office staff was honest, and for the most part friendly (there were a couple people that… Full Review ▶

07/30/13

Resident

I stronlgy recommend you look elsewhere. Right across the street are similarly priced but well maintained properties that you would be better off with. Been patient for the past 2 years - breaking my lease and getting the hell out of… Full Review ▶

05/06/13

Resident

The girls at the front desk have no clue on what they are doing. One girl says one thing another girl says another. I tried to have maintenance done but nothing was done. The status says complete but no work was… Full Review ▶

01/29/13

Resident

Im sure most of the reviews about office staff is nice this and that is actually the stuck up ladies writing the reviews. Come out to the property drive around ask a random person about living there then you will hear… Full Review ▶

11/13/12

Resident

I moved to the Mandolin the early part of 2012. I read the reviews on this website, but yet I moved to the Mandolin anyway. It was more out of necessity than anything else. I am not disgruntle former tenant...I have… Full Review ▶

09/20/12

Resident

I love love love my apartment. I am 32 and have lived in several communities all over the houston area and by far this is the best. The office staff is nice and helpful any time I have had an issue… Full Review ▶

4

02/11/12

Resident

The Gym equipment is beaten to dead, and everything is falling apart. Very, very poorly managed property. The gates are not working and smashing into cars. Terrible management without any respect for its residents. Their goal is just to get you… Full Review ▶

01/20/12

Resident

If you want a place with alot of sq. ft for a good price, then yes this is a good place but other than that it sucks. they get you with whatever fees they can. the parking sucks.i have to park… Full Review ▶

12/02/11

Resident

I am 34 years old and have rented apartments since I have been 17. This BY FAR is THE WORST apartment complex I've ever lived in. Where do I begin?? On quite a few occasions I have been woken up at… Full Review ▶

11/30/11

Resident

Continuous issues with water being turned off.... response time to maintenance is really slow. Management staff is not very friendly. Dog poop all over. Full Review ▶

09/06/11

Resident

These apartments were nice like 5 years ago now it seems like there's alot of crime going on in here like cars and apartments getting broken in too they have a insect problem and its not just my apartment it was… Full Review ▶

08/29/11

Resident

I just moved in and I could not be happier! There is always available parking and the community is very quiet and peaceful! Full Review ▶

08/09/11

Prospective Resident

We looked at a few apartments there and liked one which they said will be availabe for our move-in date and filled in the application form. After everything was approved, we get a call from the leasing office that the apartment… Full Review ▶

07/23/11

Resident

I can't wait to move out of here! Overall I feel safe here and it is quiet but these apartments are very poorly maintained. I have mold on every window seal in my house! When I called to have them fix… Full Review ▶

06/22/11

Resident

May i say i lived here longer then anyone of these people that works at the front office! I stay here for my kids and i feel safe in my home BUT these LADYS AS THEY CALL THEMSELF... Are rude and… Full Review ▶

06/18/11

Resident

I made the mistake of signing another annual lease and cant wait till it ends. We overlook the smaller of the 2 pools and its now 1:32am Sunday morning and there is a couple in the pool doing what couples normally… Full Review ▶

02/15/11

Resident

i have been here three years and i cant wait for my lease to run out. the worst is the cable choices. you have none. cable is thru a company called primecast.first the complex charges you a flat rate of 42.00… Full Review ▶

06/20/10

Resident

We have lived at the Mandolin for almost two years. Over the past few years we have seen the place decline. Priscilla was working to try and make it better but once she left things went downhill. We just went to… Full Review ▶

05/28/10

Resident

The people at the leasing center are among the worst people in the business. They are rude, unprofessional, and are bunch of liers. They disrespect tenants and threaten lease holders just because they trapped us in signing the lease. They do… Full Review ▶

09/22/09

Resident

Love it, Love it LOVE it! So very helpful staff, and maintenance. If I had a problem, they fixed it asap. Excellent Community! So glad we moved here Full Review ▶

08/10/09

Resident

I am currently in the process of moving out, and I have to say I really regret not re-signing my lease. I'm only moving about a block away, to Grant Road, and after reading the reviews at the apts. to which… Full Review ▶

07/23/09

Resident

I do see all of these reviews and understand completely where they are coming from. While i was living in these exact same apartments at the time i was living there, it wasn't bad, i enjoyed my stay here; so did… Full Review ▶

07/16/09

Resident

Im going to tell you guys (Management at the Mandolin)Eversince your new apartments next door have come, you all could care less about the tenants at THE MANDOLIN. I will give a big thumbs up tp L and K in the… Full Review ▶

07/16/09

Resident

I HAVE WENT TO THE OFFICE NUMEROUS TIMES TO COMPLAIN ABOUT THE RATS IN THE WALLS.. AND MAINTENANCE NEVER CAME!!! THEY COME ONLY WHEN THE RAT HAS EATING THROUGH THE AIR VENT, AND GETS INTO MY APARTMENT! THE MAINTENANCE IS A… Full Review ▶

06/16/09

Resident

If you guys want to live here, you better look hard!!! I am friends with someone that lives there, and spoke with a new resident that is trying to move in. GET THIS!! A family had moved out about 3 weeks… Full Review ▶

05/14/09

Resident

This is too funny. Well, I will say this... I haven't been around The Mandolin in awhile, but I use to work in the office years ago as well as live on the property and everything seemed to be pretty good.… Full Review ▶

05/14/09

Resident

It appears that we now have their management trolling the boards. You have a user here explaining they were just one day "bored" so they decide to post a review explaining how great this place is or was when they lived… Full Review ▶

05/14/09

Resident

I was bored at work and came across this website. I am in complete shock over what people have written on here. I have lived at the Mandolin for 4 years (YES 4 YEARS) and have never had one problem. The… Full Review ▶

05/12/09

Resident

If something happens to any tenant that seems like "accident", please note to investigate their leasing consultant (one in particular) and friends. Very shady people, and the husband is a thug. He beats up the wife. One of my neighbor already… Full Review ▶

05/08/09

Resident

I have lived here for 1 year. The maintenance people are EXCELLENT and very nice group of people. But that's good as it gets. The Management sucks TERRIBLY! they do not even answer their phones in the office. I am now… Full Review ▶

03/28/09

Resident

If you are new tenant or an existing tenant whose lease is up for renewal, YOU WILL NOW HAVE TO TAKE BASIC CABLE FOR $42. NO, YOU HAVE NO CHOICE. YOU HAVE TO TAKE WHETHER OR NOT YOU WANT IT. IF… Full Review ▶

01/09/09

Resident

This is the worst apartment building I have ever seen!!! The front office lady is so miserable....and ya there are thieves in this spsrtment building....every apartment is empty but the office lies saying that they are all full....I came to visit… Full Review ▶

12/17/08

Resident

They act sweet when you come to see apartment but do not be fooled by that. This is the most arrogant management I have ever come across. They treat residents like crap. There is absolutely no coordination between office staff. Each… Full Review ▶

12/12/08

Resident

I've been a resident here since Jun-08 and I am overall pleased with my apartment quality/rent ratio. On occasion, I can hear my upstairs neighbors' children running around upstairs which can be annoying. I really like my large floor plan, large… Full Review ▶

09/25/08

Resident

Been living here for some time and everything seems ok. The low part is only when you have to deal with the office staff. They're actually friendly in person, but I expect them to be more professional and more coordinated with… Full Review ▶

09/02/08

Prospective Resident

I have not lived here. I was actually visiting/touring the property to consider living there. The apartments are not updated (still have vinyl flooring, older cabinets and no two-toned walls) and yet they are charging the same as some of the… Full Review ▶

08/04/08

Resident

If you lived or live in the Mandolin and have experienced headaches during your time there, please email pifking2@yahoo.com with heading of headache. Full Review ▶

01/17/08

Resident

I have lived at this property since July 07 and have found it to have the best customer service around. I was referring this community to a friend and suprised to hear anything negative from such a great place. It is… Full Review ▶

01/07/08

Prospective Resident

What a loser, I can't believe you are in management! You obviously are still at the Madolin and that is why you are upset about this resident's review. OR more disturbing is that you could be the leasing agent at the… Full Review ▶

12/13/07

Resident

All they want is your money. I moved to The Mandolin from One Willow Park. More money for less space but what I was told before signing lease was fantastic. QUESTIONS: 1. What is done about load stompin' people upstairs? 2.… Full Review ▶

09/10/07

Resident

Who the heck are all these people complaining? You guys must be the ones who lived around us...that place was the bomb. I met some of the greatest drinking buddies in my whole life. It was like a family... I would… Full Review ▶

07/12/07

Resident

My fiance and I have lived in these apartments for the past year. Overall, the apartment complex is nice. NOISE: We initially loved our apartment, but then new neighbors moved in above us. They keep us up all night with all… Full Review ▶

Amazing, but true. No proper phone etiquitte and no interpersonal skills. Lots and lots of nasty attitude, though. Don't be fooled by the smiles you get before you sign your lease--it won't last. When my lease is up, I'm gone.

I have Lived here for two years and I love it. I can say one thing, the new manager is awesome. The property looks great and every time I request something it gets done. The customer servcice has really improved tremendously.… Full Review ▶

06/26/06

Resident

Can anyone tell us why Carlos still has a job? I can't recommend an otherwise okay place because he can't tell the truth and rarely gives the manager her messages when you try to get around him. I just had an… Full Review ▶

06/11/06

Resident

The Lynd Company is a horrible management company. They made an assistant manager with literally 6 months of experience the manager of a multi-million dollar asset. Why? To save $$$$. Have you seen the other communities in their portfolio? Sec 8?… Full Review ▶

06/08/06

Resident

I lived in these apartments for one year. In that period of time, my apartment was broken into in the MIDDLE OF THE DAY!! They never offered to move me into a different apartment, in fact when I asked they said… Full Review ▶

06/05/06

Resident

I actually did come in to look at the apts. I got there 2 min. after you guys were closed and I was turned away in a very unfriendly manner. I went to the villages across the street, i was 15… Full Review ▶

03/31/06

Resident

Seriously, make sure to select "View All" reviews (there are almost 80 so far). Read every one that is a rating of 3 or lower. The ratings of 4 and 5 are written by the low paid, ultra-defensive hillbillies in the… Full Review ▶

03/30/06

Resident

The current leasing agent, Jennifer, is unprofessional, unfriendly, evidently and dislikes her job. I went in to ask a BASIC question about my lease and addendums. She made me wait while she finished organizing her desk before even saying hello to… Full Review ▶

02/24/06

Resident

i read some of the reviews...and i am a little confused..i have lived at the mandolin since july of 2005..and the only complaint i can even think of is the small parking spaces..thats it, but i am now use to it.… Full Review ▶

01/20/06

Resident

We lived at the Mandolin for six months. Too long if you ask me. The grounds were full of dog poop from inconsiderate neighbors, there was no parking unless you paid for a space and the walls were so thin you… Full Review ▶

01/18/06

Resident

I have lived at The Mandolin for a year and I thought it was ok to great. I realy did not have any problems when I lived there. The only problem is the lack of parking. I thought it was a… Full Review ▶

09/26/05

Resident

Wow the comments are all over the Board.

I must admit there have been down since move in. However, the apartment complex is very nice. I must say that it has been well kept for its age. Most apartments the same… Full Review ▶

08/29/05

Resident

awesome office staffbeautiful propertywondeful neighbors

lived here for several years..thought of moving has never crossed my mind. Full Review ▶

I heard about the site and thought I'd just put in the place I live and am surprised to see the comments. I moved in about 3 months ago. I have liked everything. I think the managment must have changed??? The… Full Review ▶

07/01/05

Resident

I moved into the Mandolin even after reading the nightmare stories here. I figured that it was a couple of people with axes to grind or their own agendas and it seems I was right. My unit is very roomy, the… Full Review ▶

The problems began with this apartment upon moving in and have continued throughout my lease. Each day is filled with noises and smells from other apartments, compliments of the paper thin walls and messed up ventilation. With all the competition out… Full Review ▶

05/09/05

Resident

I love it here I have been here for three I love Erica, and Joe they know what they are doing. Live Here. Full Review ▶

05/04/05

Resident

Just curious if Robert is still the manager. I lived there just as Janet left and Robert took over. I thought he would have made improvements but after reading all these comments I guess i could be mistaken. Full Review ▶

04/14/05

Resident

It must be the mold making me sick...the management making me tired of repeatedly trying to get my service orders complete and the moving part --well it couldn't come any sooner!!!!!!! Full Review ▶

03/30/05

Resident

My lease is up in August and I am already looking for another place to live.. I have had ant problems since day one. They always come out and spray but the ants continue to thrive. I do not want to… Full Review ▶

03/28/05

Resident

I'm fed up with explaining my concerns over and over again each time I call to find out the status (of my work orders). There's always someone new that answers the phone that has no clue of what I'm talking about… Full Review ▶

Its a nice community and the layouts are OK too but a bit pricey in my opinion. I can handle it this year but I don't think I'll be able to renew, especially when I heard they increase your rate if… Full Review ▶

03/03/05

Resident

and heard of worse for that matter, but I have to say, so far so good. No complaints here. Full Review ▶

02/28/05

Resident

Mandolin is like alot of suburban apartments with OK managers but the apt layout and grounds I think set it apart. Our floorplan is very livable and has lots of STORAGE. I think they even thought to build storage on site… Full Review ▶

02/21/05

Resident

This place is nice at first but after a while the 'niceness' wares off. Particulary with the staff. Maintenance is fine, they come promptly when there's a problem but the office staff needs to take a class on customer service 101.… Full Review ▶

02/21/05

Resident

Wow! There are a lot of unhappy people around here. I just wanted to say that I've lived here for almost a year and I can't complain about anything so far. To each their own. Full Review ▶

02/15/05

Resident

Don't do it if you looking at this place but haven't signed on the dotted line. I can't even be bothered to get into my issues after reading some of the other posts. I'm seriously so fed up that I have… Full Review ▶

02/15/05

Resident

I don't like the way the office makes me feel. If I have a question they make me feel like a bag of dirt while I wait for the answer. When they make an error about something they take forever to… Full Review ▶

02/13/05

Resident

I will never recommend this place to my own enemy(eventhough I do not have one).The management and the staff keep on changing. No one at the office has a clue what is going on.They are very rude and under skilled.When ever… Full Review ▶

02/07/05

Resident

I was impressed with the initial tour, everything looked clean and well kept. Then I moved in and wasn't as impressed after that. The pool nearest my apartment is dirty and not maintained (nobody sees this one when they tour). My… Full Review ▶

I'm not completely happy here but that's my problem, nobody elses. I haven't had any major issues that would make me want to write horrible things on here just in spite. Now if I get smacked with an increased rate when… Full Review ▶

01/21/05

Resident

I haven't chosen where to move to yet, and I haven't checked out Mandolin yet, but when I read the good reviews here, I can't help but think they are fake. They are not written how a resident would talk, even… Full Review ▶

10/31/04

Resident

Office staff writing reviews. Give me a freakin break. Do you think we are idiots? It seems the last few GREAT reviews were written by the same desperate peron that happens to work in the leasing office. Full Review ▶

10/25/04

Resident

I have lived in the Madolin for 4 years, and I was shocked to see that so many people have given this apartment complex such bad reviews. I have lived in many apartments around Texas (and even a house!), and I… Full Review ▶

10/22/04

Resident

I have lived here for about 5 months and I love it here! It is quiet, NICE, and most of all the office staff is great to me. I would say that the biggest problem is that the residents dont appreciate… Full Review ▶

10/22/04

Resident

I am a member of the office staff at the Mandolin, and NEVER have i or my staff once treated our residents, with an unjust attitude. If you believe that there is any validity in this website, why would are PRIMARY… Full Review ▶

10/21/04

Resident

Aparently some of yall have had problems here, but where are you not going to be unsatisfied with something at an apartment complex. The only complain I really have is the parking. I can't ever find a parking space here, there… Full Review ▶

10/20/04

Resident

To the person who wrote "Your --------!" give me a freakin break. You're upset because someone made an informed decision? How much more immature and stupid could you be? And if you do work for the complex, how about not blaming… Full Review ▶

10/19/04

Resident

To the person writing below this review... never before the age of information has information been so readily available. When you happen on a site like this and you have so many apartment complexes in one city, these sites give you… Full Review ▶

10/19/04

Resident

FOR THE PREVIOUS PERSON WRITING ABOUT HOW THEY ARE GOING TO NOT SEE THESE APARTMENTS, YOU SOUND STUPID. WE DON'T WANT YOU AT OUR APARTMENTS ANYWAY, MORONS LIKE YOU CAN GO ELSE WHERE. THESES APARTMENTS ARE VERY NICE AND THE OFFICE… Full Review ▶

09/30/04

Resident

I had almost gone to look at these apartments and I read the reviews on the site and decided to look elsewhere. Sites like this one empower us all to make the most educated decisions. The office staff of these terrible… Full Review ▶

09/20/04

Resident

They won't go away! I've had the exterminator here 3 times and the ants seem to go away or die for a bit, but then they come back again! I'm so creeped out it's not even funny. I can't wait to… Full Review ▶

09/13/04

Resident

Extermination is a joke. We have had them out 3 times and still have Ants under the carpet, around the walls, in every room. We have so many Ant Traps around the place, we might as well start charging the ants… Full Review ▶

09/10/04

Resident

I have not been remotely impressed since the day one. My apartment has had ac problems since i moved here, it continuously floods my carpet and the maintenance guys cant get it repaired the right way. The workers change every day,… Full Review ▶

07/01/04

Resident

I've lived here for almost three years now and it isn't that bad. There are a lot of bugs in my kitchen that will not go away. They die eventually and I clean them up, but I will not cook in… Full Review ▶

06/23/04

Resident

The Mandolin is a pretty nice place to live. Lots of trees and the apartments are spread out. On the down side, maintenance service is slow and the leasing office employees are generally rude. But then again most apartments are just… Full Review ▶

06/14/04

Resident

BELEIVE ME...THE BAD THINGS ON THIS WEBSITE ARE ALL TRUE. THIS APARTMENTS ARE AWFUL. THE PERSON THAT LIVES ABOVE ME HAS PARTIES EVERY NIGHT AND THE LEASING AGENT WONT FIX THE PROBLEM. THEY ARE JUST RUDE TO ME ANYTIME I CALL… Full Review ▶

06/10/04

Resident

I CAN'T BELIEVE THE REVIEWS THIS WEBSITE HAS. THIS IS EITHER A BITTER PERSON THAT DOES NOT HAVE THE GUTTS TO BRING THEIR ISSUES TO THE STAFF OR EVEN GO TO THE TOP AND ADDRESS IT OR A SORE EVIL PERSON… Full Review ▶

06/09/04

Resident

THE MANDOLIN IS AVERAGE AT BEST. GROUNDS ARE NICE BUT GETTING SERVICE IS GENERALLY DIFFICULT. I WOULD NOT RECOMMEND. Full Review ▶

06/01/04

Resident

I agree. People living here should not have to exterminate there own apartment. The last couple of reviews were obviously written by those ------- in the office. Full Review ▶

05/29/04

Resident

I've checked out the other pool and it looks crystal clear. My neighbors and I have never had problems with bugs, especially cockroaches! So to the dirty tenant that has roaches, go get something from the store and help out a… Full Review ▶

05/27/04

Resident

I wish that all of you whining crybabies would stop talking crap about the wonderful office staff. If you dont like it here then you should just move. The new office staff is the best!!! Full Review ▶

05/11/04

Resident

I have lived here for a year and a half, and they tried to increase my rent by $30 a month! My bathub is so poorly installed that puddles of water accumlulate every time I shower, and I have to dry… Full Review ▶

04/30/04

Resident

Moved in for a really good deal. Service stinks. Pool is gross by my apartment. The one by the office isn´t so bad. I guess because that one is the one people see when they come lease an apartment. Full Review ▶

03/06/04

Resident

I JUST MOVED IN A COUPLE OF WEEKS AGO AND I LOVE IT. MY APARTMENT WAS PERFECT FOR ME. THE STAFF DID A GREAT JOB. EVERYONE HAS BEEN REALLY NICE AND HELPFUL EVERYTIME I TALK TO THEM. Full Review ▶

03/02/04

Resident

I have lived here a while and I know the guy that use to work here. He said he´s the one who writes most of this stuff saying the place is not a good place. Just goes to show you that… Full Review ▶

02/20/04

Resident

I call at least once a month (and sometimes twice a week) to get sprayed to get rid of the roaches in my kitchen. Management can?t seem to get rid of them no matter how many times they try (or claim… Full Review ▶

02/14/04

Resident

The Mandolin apartment complex is such a joke. The apartments look great from the outside and the model they show you looks really nice, but just wait until you move in. The carpet in my apartment was disgusting. The place wreaked… Full Review ▶

02/14/04

Resident

Do not live here. Noisy as hell. Apartment #**** will not shut their ------- dog up. We have called over and over again to the crapy --- management and they do nothing. We are out as soon as our house is… Full Review ▶

02/10/04

Resident

If you have a maintaince problem don´t bother calling the office. They won´t send anyone out. Way too expensive, grounds are nasty, and the office staff is rude and unhelpful. Don´t expect to get your deposit back... Full Review ▶

02/05/04

Resident

this damn place is a hell hole. If you dont want to live in a ---- hole then you most definately dont want to live here. this place in every way the bigest -------- there is on the face of the… Full Review ▶

02/04/04

Resident

Good move in specials...bad service...nasty swimming pool and a hot tub that never works. Cigarette butts are all over the sidewalk outside my apartment. My car has been keyed twice and they still wont get a security guard. Dingy rude girls… Full Review ▶

01/24/04

Resident

Too expensive, heard every noise my neighbors could make including dogs barking (and complaints over there are IGNORED so don?t bother), no utilities included, didn?t feel safe, Office staff is extremely unhelpful and get real nasty once you have a problem.… Full Review ▶

01/13/04

Resident

i´ve lived here for a while now and i think that the mandolin is a nice apartment complex. yeah, the girls in the office may be a pain to deal with, but for the most part it´s a nice looking complex.… Full Review ▶

12/05/03

Resident

the service at mandolin apartments is not very good any more. the people that work there are not very nice. it´s like im bothering them when i go by the managers office. it?s no wonder that there are so many bad… Full Review ▶

11/02/03

Resident

It is not ´eligid´!!! I don´t even think that there such a word. The word you are looking for is ´alleged´. But, I´m sure that your attorney has already explained this to you! Full Review ▶

10/27/03

Resident

I find it disturbing and irresponsible for Apartment Ratings.com to post unfounded, slanderous comments like " . . . is a lying -----" . Especially given that there is no detail or explanation for the comment. If there was some attached… Full Review ▶

10/18/03

Resident

Management at The Mandolin is a peice of work. They worked me and my roomates over cause their to ------- cheap to pay for they own damn upkeap. The grounds are filthy, the apartments have nasty a$$ ---- in them. Then… Full Review ▶

10/09/03

Resident

Why do the dumpster areas look like a landfill every Sunday afternoon?

Why do I call in problems that are never looked at?

Why does one employee tell me one thing and another tells me different?

I recently moved in to The Mandolin apartments and have really been dissapointed. They lure in people like me with a nice looking model and good specials but then once you move in the management is nonresponsive with respect to maintenance… Full Review ▶

08/22/03

Resident

I have lived here since the construction on the complex began. I have a stunning 2 bedroom unit and I love living here. While it is true that the major problems that this complex has had were due to extremely BAD… Full Review ▶

08/17/03

Resident

I lived at the "sister" property (same mgmt)for 1 year, Trails at Cypress Creek. The rent is outrageous for what you get - smoke alarms blaring into the night, management who could care less, paper-thin walls that expose you to far… Full Review ▶

06/06/03

Resident

Do not lease at The Mandolin. This place is getting run down. I have called 5 times over the past 2 weeks to get my smoke alarm battery replaced and nobody has come to fix it yet. When I complain to… Full Review ▶

06/04/03

Resident

I lived in the Mandolin for about a year and a half. I found the apartments to be wonderful place to live in North Houston. They are located in a nice upscale residential area with lots of trees and parks nearby.… Full Review ▶

03/11/03

Resident

Stephanie is the property manager, and Page is the Property Supervisor. They both are terriable people that don´t know their jobs. They don´t get anything done, and the apartments look terriable inside but nice on the outside. I just moved in… Full Review ▶

10/05/02

Resident

We lived in these apts. for 2 years. When we moved in the price was $970 for a huge 2 bedroom...by the time we moved out, the rent had gone over $1300. During the last 4 months, we were unable to… Full Review ▶

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Property Description

The Mandolin Apartments is home to those that live, work, and play in the Willowbrook area of North Houston. Whether you wish to be close to premiere shopping at Willowbrook Mall, Deerbrook Mall, The Shops at The Vintage, or Spring Cypress Plaza; or close to great dining at Peli Peli, BJs Brewhouse, Saltgrass Steakhouse, Zoes Kitchen, or Starbucks, living at The Mandolin Apartments puts you in the center of it all. Enjoy a night at the movies at one of the many movie theaters nearby such as Willowbrook Movie Tavern, AMC Willowbrook 24, or Alamo Drafthouse Cinema Vintage Park; or if you prefer the outdoors, take a stroll in Matzke Park or Elizabeth Meyer Park ??? all located within close proximity to The Mandolin Apartments. The Mandolin Apartments feature spacious one, two, and three bedroom luxury homes and stellar amenities such as two resort-style swimming pools, 24-hour fitness center, and picnic areas with barbeque grills. Experience a Better Way of Living at The Mandolin Apartments where residents will enjoy both a professional on-site management and maintenance team whose goal is to provide an exceptional living experience. Available to take your call 24/7. Live it. Love it. Guarantee. Visit Website

Disclaimer: Rental rates have been collected from Internet users and represent snapshots of a rental prices over time. These rates may not be a reliable indicator of current rents or the price offered to new residents. How to use this information.