How to get the best out of your small vet

Tell the vet at the start of the appointment what really concerns you and what you would like the vet to do. Consider making a list before you arrive.

Ask questions in the consulting room, and ask again if you need more information.

If you are insured tell the vet at the start of the appointment.

If you need to be particularly economical with treatment costs tell the vet at the start of the appointment.

If you are unhappy with anything about the practice do let us know right away. Most misunderstandings can be sorted out quickly. If there is something more seriously wrong we want to know right away so we can put it right.