Whitelist

Whitelisting is a method by which you add our e-mail addresses to a list of approved senders. This lets your e-mail provider or software know that you know who we are and you want to get our messages. Please select your e-mail provider above for specific instructions on how to do this. Because we use different e-mails to send different kinds of information to our customers based on their subscriptions and preferences, you will want to add all of the following e-mails to your whitelist:

And tell Gmail to always send emails from Money and Markets to the Primary tab to ensure delivery of all your Money and Markets emails.

Find an email from Money and Markets, then click and drag the email from the tab it has been sent to over to the Primary Tab.

You will see the following message: “The conversation has been moved to ‘Primary,'” along with two options — “Undo” and “Do this for future messages from [sender’s email address]?”

Simply select the second option and do this one time for issues@e.moneyandmarkets.com, eletter@e.moneyandmarkets.com and alerts@e.moneyandmarkets.com, and thereafter all the Money and Markets emails sent to you will be conveniently delivered to your primary box.

Many popular email programs, including Outlook, Outlook Express, Eudora, Thunderbird, and Netscape Mail, don’t provide a convenient way for you to whitelist addresses. If you’re using this sort of email system and you either aren’t getting your Weiss email or want to make sure you continue to receive your email in the future, you can do something about it.

Contact customer service or the Postmaster at the company that provides your email or Internet connection (your ISP). Explain to them that Weiss e-newsletters are not spam. Ask them if they can whitelist the email. They’ll probably ask you for some information about us. Here’s what to tell them:

Sending Address: If they ask for our address, give them the address(es) here.