When will my funds be available? Last updated Sep 28, 2018

When your item sells, you'll ship directly to the buyer, and your earnings will become pending once tracking updates on your package. Tradesy may hold your earnings from a sale for up to 21 days after your item has been delivered to the buyer to ensure the security of every transaction. You can view this on your Manage Payouts page, and from here you'll be able to transfer once earnings are available.

Track shipping

Earnings are dependent on having a live tracking number. You can view your pre selected shipping method and check the shipping status of your package when you log in to Tradesy and head to your Sales page:

On the iOS app: Select Me on the bottom toolbar and then Sales from the menu.

On the Android app: Select the "Me" icon in the top right corner and then Sales from the menu.

If you had pre selected to ship your item on your own, be sure to add your tracking number here if you haven't already.

If you had pre selected to ship your item using a Tradesy label or Tradesy Shipping Kit, the tracking number will already be applied to the order here. You don't need to do anything aside from dropping the package into a USPS Priority Mail slot at the post office.

When the shipping carrier has scanned your package, the tracking will go live and be available for both you and your buyer to watch its progress online.

Note: There's sometimes a delay between when you dropped off the package and when it's scanned, but tracking should update within 3 business days.

Track pending earnings

Your earnings from the sale will become pending once tracking updates on your package. To check your pending and available earnings, log in to Tradesy and head to your Payouts page:

On the iOS app: Select Me on the bottom toolbar and then Payouts from the menu.

On the Android app: Select the "Me" icon at the top right corner and then Payouts from the menu.

On a browser, you also can click on each transaction line below to expand it, and you'll see the latest date you'll wait for your earnings to be available. To see this from a mobile device, click View Transaction History at the top, above SITE CREDIT.

Tradesy may hold your funds for up to 21 days after your item has been delivered to the buyer to ensure the security of every transaction.

When funds are available, you'll be able to use as cash on the site. Alternately, you can transfer funds to your PayPal, debit card, or checking account for a low 2.9% Safe Transfer Fee. Learn how here.

Have questions? We're here to help.

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