Massachusetts: 1-800-233-5325 and 911Rhode Island: 1-800-640-1595 and 911
New York:
Long Island and the Rockaways:
1-800-490-0045 and 911
Metro NY: 911 and 1-718-643-4050
Upstate NY: 1-800-892-2345 and 911

Once the natural gas service has been properly disconnected, safe digging practices continue to be critical. Even minor damage to temporarily disconnected gas service lines can result in gas leaks when service is restored, threatening fire, explosion and loss of life and property.

In New York:

Step 2. Call 811 or make an online request for utility locates at least two full working days before any excavation starts, excluding the day of notification and weekends and legal holidays. At no cost to you, the 811 center will notify member underground facility owners in the immediate area, so the location of pipelines and other facilities can be marked prior to excavation.

In New England:

Step 2. Call 811 or make an online request for utility locates at least 72 hours before any excavation starts, excluding weekends and legal holidays. At no cost to you, the 811 center will notify member underground facility owners in the immediate area, so the location of pipelines and other facilities can be marked prior to excavation.