Moderation Queue

Reddit Help

Your mod tools under "Queues" allow you to manage content in your community and include:

Queue

Reports

Spam

Edited

Unmoderated

Mod Queue

Your moderation queue (or “modqueue”) is a central listing of all the pieces of content in your community that need to be reviewed by you and your fellow moderators—including content marked as spam by the site-wide spam filter, user reports, and filtered posts and comments.

You can choose to filter this queue however you prefer through the drop-down sorting options available below the tool menu. This will allow you to review just posts, just comments, or everything together in a single queue.

You can review the report reasons for each user-reported item directly below the post or comment and each item in your modqueue has several mod actions you can take directly from this feed.

These are the mod actions you can take from the modqueue:

approve - This approves the item, which makes it visible again if it was previously automatically removed as spam.

remove - This simply removes the item from your community. (If the post or comment isn’t breaking a site-wide or community rule, it’s often best to let users simply downvote the unpopular or troll-ish content.)

spam - This will remove the item and mark it as spam. The spam filter, in turn, will take notice of this and slowly try to learn from spammed items.

ignore reports - Sometimes, content that doesn’t break your community rules may get reported anyway. This action prevents a particular piece of content from ending up in your moderation queue over and over again.

When removing content, consider adding a removal reason to help educate your community on the rules that are in place and offer transparency on how you’ve enforced them. The removal reason tool will pop up next to the post upon removal, allowing you to notify the user of the reason for the removal via modmail, direct message, or a distinguished comment on the removed post.

Finally, as a time-saving tip, if you find that you are missing important reports from your community due to a high volume of spam, be sure to look at your "reports" before going into your queue.

Bulk Actions

In your mod queue, you can chose to take actions one item at a time or in bulk. There are a few different ways to select items for bulk actions:

check the box directly next to each item that you'd like to include in a bulk action,

check the main bulk action check box (seen below) to select all items,

or use the drop down menu (seen below) to select all posts that meet certain pre-defined criteria

Once you have selected the posts and comments you'd like to take bulk actions on, you'll see your content management tools available above the queue. The action you choose will be applied to all selected items.

Multiple Community Mod Queue

To manage the moderation queue for multiple communities, you can use the mod shield tool at the top right of reddit.com and select Mod Queue.

This will bring up a stand alone mod queue that gives you the ability to quickly switch from one community you moderate to another, or to view all flagged content from all communities you moderate in one combined queue. This also allows you to view all of the different types of queues for multiple communities.

Reports

The "reports" option is very similar to your moderation queue. Unlike the mod queue, however, “reports” shows you only posts and comments flagged through user-reporting.

Checking reports regularly can help ensure that important issues flagged by your community are acted on quickly.

If you ever find that the report queue is receiving a large number of erroneous reports, making it difficult to moderate your community effectively, please contact the admins for assistance.

Spam

The functionality of the spam queue is the same as your main mod queue but only lists removed content.

Edited

The functionality of the edited queue is the same as your main mod queue but only shows content that has been edited.

Unmoderated

The unmoderated queue is a list of all posts submitted to your community that haven't had moderator actions taken on them. Essentially, everything posted to your community will come into this queue unless it has been approved, removed, or marked as spam.

While not all mod teams will find this queue necessary, it can be helpful in smaller communities or communities where you would like your mod team to review all posts made to your subreddit.