IDG Contributor Network: Why AI will make people in your organization even more important

Artificial intelligence (AI) is already a part of consumer applications and is fast becoming a larger part of our work environment.It is offering ways to improve our communication with customers through chatbots and personalize our marketing efforts through big data analysis done by machine learning.

AI can also help improve sales rep productivity and performance through analysis of current processes and approaches with your prospects.As such, it’s generating an incredible new market opportunity.

According to a recent report by International Data Corp., the market could deliver approximately $47 billion in revenue by 2020, as well as generate even more for those organizations that incorporate AI as part of their processes, driving greater profitability from the efficiency and market intelligence that’s delivered.To read this article in full or to leave a comment, please click here

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