When you are in charge of sourcing a painting supplier for your
facility, you need to be sure that the supplier will provide quality
and flexibility, while ensuring safety and economical cost. LBR
meets all of these criteria!

Structured Procedures
LBR outshines others on quality because of our structured systems
and self-management procedures. We follow consistent steps with
every job so that quality is upheld, yet we modify them to accommodate
the special requirements of each and every customer.

Project Planning
At the outset of any painting project, LBR meets with you to discuss
the scope of the project and determine your specific needs. We review
your facility layout and features, assemble the necessary tools,
go over safety requirements with you, and determine and plan for
hazards. Your maintenance painting team uses this information to
proceed with job setup, and to carry out the project properly. Changes
can be made at any time during the life of the project.

Customer Service
Flexibility and customer communication are important for any facility
support project, but are especially essential for jobs like painting,
since the work must often be done when your building is unoccupied.
We provide flexible hours, weekend rates without premium charges,
a customer service phone and/or e-mail line, and a 24-hour paging
system. We also provide customer construction savings programs.
In addition, per your request, we will network with your safety
department to use best practices.

Quality
To maintain a high quality environment, we conduct daily quality
audits and utilize 5S quality procedures. A comprehensive audit
is provided once the project is completed.

We also use a standard set-up for each work area so that each team
member organizes his or her work area in the same way, with a place
for every tool, every sign, and every safety barricade. In this
way, jobs can be performed with quality, safety, and efficiency
over the course of the project.

All personnel undergo training at our state-of-the-art training
center, learning the use of personal protective equipment, hazardous
communication, material use, and accident reporting. Site-specific
training, tailored to your facility's safety practices, is an important
part of the program. Weekly training sessions follow all orientation
programs to keep personnel current and to go over procedures continually.
For more detailed information, see our training
section.

Safety
All LBR personnel are instructed in safety procedures that are essential
for painting projects, to ensure the safety of your employees and
ours. Our safety procedures and practices include OSHA procedures,
checklists, behavioral observation sheets, field activity lists,
hot work permits, confined space/tunnel entry procedures, multi-cause
analysis, and lead testing. For more detailed information, see our
safety section.