Change Request process

Content

Requirement: Process and product changes have to be announced by suppliers. A uniform change request document is provided so be used by suppliers may initiate the change process at Bosch. Use of this document will improve consistency and transparency of information transferred to and from Bosch and will improve efficiency of the change request process.

Why do it? / Purpose

Improve the efficiency of the change process and standardize the information transfer to and from Bosch prior to implementation of a change.

When to do it

A change request must be sent to and approved by Bosch prior to change as defined by the agreements between Bosch and the supplier.

Key Performance Indicator (KPI)

Coordinated conversion of change suggestions

Change request form (See link in “BU-specific requirements").

Existing documents (drawings, process flows, etc) to support the proposed changes to existing processes or products.

Supplier to document proposed change and send to Bosch using the attached change document, along with supporting documents to explain the proposed change.

Bosch to review and decide whether to initially accept or not accept the proposed change. Supplier notified of decision.

Completed change document with decision of Bosch: either acceptance to proceed with Change Request or refusal of Change Request.

Tools and Good Practises

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Training

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BU-specific requirements

For parts and components delivered to Automotive Divisions of Bosch: For a Supplier Initiated Change Request, it is mandatory to send the filled in SICR template including necessary attachments via email to sicr.india@bosch.com.

Exception: SICR form must not be used in case of electronic components (contracted by Bosch CP/AB7 organization). In this case please send standard PCN to your known contacts at BBM Purchasing.

For parts and components delivered to non-Automotive Divisions of Bosch: Send your Change Request (usage of SICR template is only optional) to your known contact of the respective department of Purchasing Quality Management.