Privacy Policy

BACKGROUND:

This Policy applies as between you, the User of this Website and Platinum Care Solutions the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website and any Services or Systems therein.

Definitions and Interpretation
In this Policy the following terms shall have the following meanings:

“Account” means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Website;
“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
“Cookie” means a small text file placed on your computer by Platinum Care Solutions when you visit certain parts of this Website. This allows us to identify recurring visitors and to analyse their browsing habits within the Website. Further details are contained in Clause 10 and Schedule(s) 1, 1A, 2 of this Policy;
“Data” means collectively all information that you submit to the Website. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
“Platinum Care Solutions” means Platinum Care Solutions , whose registered office is 6 Russell Building, 86 West Street, Portchester, Hampshire, PO16 9UL
“Service” means collectively any online facilities, tools, services or information that Platinum Care Solutions makes available through the Website either now or in the future;
“System” means any online communications infrastructure that Platinum Care Solutions makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
“User”/“Users” means any third party that accesses the Website and is not employed by Platinum Care Solutions and acting in the course of their employment;
“Website” means the website that you are currently using (//www.platinumcareuk.co.uk and any sub-domains of this site (e.g. subdomain //www.platinumcareuk.co.uk/blog/ unless expressly excluded by their own terms and conditions.

Our Use of Data
3.1 Any personal Data you submit will be retained by Platinum Care Solutions for as long as you use the Services and Systems provided on the Website. Data that you may submit through any communications System that we may provide may be retained for a longer period.
3.2 Platinum Care Solutions uses personal Data you submit to deliver its services to you and to meet its contractual commitments with you. We will never disclose your personal Data with third parties without due authorisation from you. Exceptions to this, and subject to clause 4, are:
3.2.1 Where we would need to share your details so that we can provide our services to you and meet our contractual commitments with you;
3.2.2 If we are required by law to disclose your details.
3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see Clause 9 below.
3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
3.4.1 internal record keeping;
3.4.2 improvement of our products / services;
3.4.3 transmission by email of promotional materials that may be of interest to you;
3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.

Third Party Websites and Services
Platinum Care Solutions may engage the services of a third party so that we can provide our services to you and meet our contractual commitments with you. The matters in which a third party may support us include, but are not limited to, scheduling and monitoring of tutorial sessions, billing and search engine facilities. The providers of such services will have access only to that personal Data that allows them to perform the particular function(s) for which we have engaged them.

Changes of Business Ownership and Control
5.1 Platinum Care Solutions may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will not be contacted in advance and informed of the changes.

Controlling Access to your Data
6.1 Platinum Care Solutions uses personal Data you submit to deliver its services to you and to meet its contractual commitments with you, as per Clauses 3 and 4.

7.1 You may access certain areas of the Website without providing any Data at all. However, to use all Services and Systems available on the Website you may be required to submit Account information or other Data.
7.2 You may restrict your internet browser’s use of Cookies. For more information see Clause 10 below.

Accessing your own Data
8.1 You have the right to ask for a copy of your personal Data on payment of a small fee. Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you. We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes.

Security
9.1 Data security is of great importance to Platinum Care Solutions and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

Cookies
10.1 Platinum Care Solutions may set and access Cookies on your computer. First-party Cookies that may be placed on your computer are detailed in Schedule 1, and third-party Cookies that may be placed on your computer are detailed in Schedule 2. All Cookies used by the Website are used in accordance with the provisions of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011. Platinum Care Solutions has carefully chosen these Cookies and uses them to facilitate certain functions and features of the Website. We also use Cookies for analytics purposes. These Cookies track your movements and activities on the Website and are designed to give us a better understanding of our users, thus enabling us to improve the Website and our services.
10.2 Before the Website sets Cookies on your computer, you will be presented with a message requesting your consent to set those Cookies. None of the Cookies set by the Website jeopardise your privacy in any way and no personal Data is collected. By giving your consent to the setting of our Cookies you are enabling us to provide the best possible experience and service to you through our Website. If you wish to deny your consent to the placing of Cookies, certain features of the Website may not function fully or as intended.
10.3 Certain features of the Website depend upon Cookies to function and are deemed, within the law, to be strictly necessary. These Cookies are detailed in Schedule 1A. You will not be asked for your consent to place these Cookies however you may still disable cookies via your web browser’s settings, as set out in sub-Clause 10.4.
10.4 You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Website.
10.5 You may delete Cookies at any time, however you may lose any information that enables you to access the Website more quickly.
10.6 The Website uses the third-party Cookies detailed in Schedule 2 for the purposes described therein. These Cookies are not integral to the services provided by the Website to you and may be blocked at your choosing via your internet browser’s privacy settings or via your response to the request for consent detailed in sub-Clause 10.2.
10.7 It is recommended that you ensure that your internet browser is up to date, and that you consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.

Changes to this Policy
Platinum Care Solutions reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.

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