This section of the site explains the terms and conditions you are agreeing to when you use and/or shop from the Shantys.com web site.

1. Any contract between us, whether for use of the site or in relation to the purchase
of products or services through the site will be governed by the laws of England and Wales and all parties submit to the non-exclusive jurisdiction of the English Courts. Any contract will be communicated in English.

2. We have taken every care in the preparation of the content of the web site, however we cannot guarantee uninterrupted and totally reliable access to this web site, and so therefore cannot guarantee that the information will always be completely up to date and free of mistakes.

3. Shantys.com reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on the web site.

Trademarks
All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights or their respective holders. No permission is given by Shantys Ltd for their use by any person other than the said holders and such use may constitute an infringement of the holders' rights.

Copyright
All designs, text, graphics and their selection and arrangement on the web site are the copyright of Shantys Ltd or their content providers.
Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Shantys Ltd's prior written consent is strictly prohibited.

Acceptance of orders
We validate your order and credit or debit card details you submit to us before your order can be accepted. Once that has been done, we will confirm that your order has been received by sending an e-mail to the e-mail address you provide in your registration form.

We accept payment by most major credit or debit cards. Payment will be debited from your account before the despatch of your purchase.

All credit and charge card holders are subject to validation checks and authorisation by the card issuer.

Delivery
We will endeavour to despatch goods within 4 working days, if orders are received before noon.

Price information
Shantys.com has taken great care to ensure prices are accurate. Prices may change over time. However, the correct prices will be applied when you select an item from the shopping list and add to your current basket. All prices include VAT and postage, where appropriate.

Returns
We want you to feel confident about shopping with Shantys.com. If you have a problem, or are unhappy with your purchase, then we will put the matter right.

Our Returns Policy
You can return any unwanted items within 14 days for a refund or replacement, as long as they are unused and in their original packaging and condition.
When returning goods, please remember to include your name and address, telephone number and purchase invoice number.
All returns are evaluated before being processed.
This does not affect your statutory rights.
We can only offer a refund or an exact replacement for your return - we cannot offer to exchange an item for a different item. If you need a different item, you will need to request a refund and then place a new order.
All refunds will be made to the original payment card used. Postage will not be refunded. You can take your parcel to the Post Office and obtain proof of postage to Shantys Ltd. You can refer to this if there is a problem.
Your refund or replacement will be processed as soon as possible, but this is usually processed within 10 days.

Cancellations
A full refund will be given for cancelled orders, provided that the goods have not been despatched. If goods have been despatched, see our Returns Policy.