Video Tutorial

Converting Documents

Learn how to convert multiple files to PDF and Word

FAQs

Getting Started

How do I create a PDF / convert a PDF to Word / combine multiple files into a single PDF?

From the home page (you can always get to the home page by clicking on the easyPDF Cloud logo on the top left of your screen), click on the respective blue button for the process you want and select the file(s) you want to be converted. Alternatively you can drag a file into the box bordered with a dashed line. And that’s it! Your file(s) will automatically start converting and your output folder will pop up where you can open the file by clicking on the file name and download the file by checking the box to the left of the file name and clicking “Download” at top left of the screen. To learn how to use a workflow, watch this video.

What is a Workflow and how do I create one?

easyPDF Cloud's workflow consists of a sequence of PDF operations. For example, a workflow can contain the operations to convert multiple documents into PDFs and merge them into a single PDF file. There are a lot of functions available within the workflows so have some fun and play around with the various options to get the documents exactly the way you want. To create a workflow, simply click “Create Workflow” below the three standard conversion options. This will take you to the workflow configuration screen where you can add function blocks from the left side of the screen by dragging them onto your workflow in the center of the screen, and you can modify their settings on the right side of the screen. Once you’ve set up your workflow, make sure you click “Done” on the top left of the screen.

How do I link my Dropbox account to easyPDF Cloud?

Linking your Dropbox account will give you access to your files and available storage. You can link your account by going to “Output Files” located at the bottom of the home screen. Select the “Dropbox” tab on the upper left of the screen. Click on “Link your Dropbox” in the center of the screen. Log onto your Dropbox account and then when prompted to give easyPDF Cloud access, click “Accept”. Your accounts are now linked!

Conversions

How do I create a PDF / convert a PDF to Word / combine multiple files into a single PDF?

From the home page (you can always get to the home page by clicking on the easyPDF Cloud logo on the top left of your screen), click on the respective blue button for the process you want and select the file(s) you want to be converted. Alternatively you can drag a file into the box bordered with a dashed line. And that’s it! Your file(s) will automatically start converting and your output folder will pop up where you can open the file by clicking on the file name and download the file by checking the box to the left of the file name and clicking “Download” at top left of the screen. To learn more, watch this video.

Can I manipulate my files as they’re being converted?

You can gain access to a lot more options for the conversion process by making a workflow. To learn more, read What is a Workflow?

What document formats do you support for converting to PDF?

easyPDF Cloud supports:

Word (rtf, doc, docx)

Excel (xls, xlsx)

Powerpoint (ppt, pptx)

Plain Text (txt, text)

HTML

Images (gif, png, jpg, jpeg, jpg, jfif, tif, tiff)

I converted my PDF to Word but why can’t I edit any of the text?

This normally means your PDF contained an image of the text rather than actual text, which often happens with scanned documents. In order to convert an image to text you would need to use OCR. By registering a free account, you will have access to 2 free OCR pages to test the quality. To purchase additional pages you need to sign up as registered user and go to OCR Plans & Pricing page. If you are already a registered user then you can directly go to OCR Plans & Pricing page.

Why isn’t my document converting properly?

Converting a document is very complex and there can be numerous reasons why a document cannot be converted perfectly. Feel free to send us any error messages you’re receiving and any other details by contacting us using this form.

Can I protect the PDF files I generate with a password?

Yes, you can get access to these settings by creating your own workflow. These settings can be found under the “Edit PDF Files” tab on the left of the workflow screen and are contained in the “Protect PDF” block. Once you add the “Protect PDF” block to your workflow, the settings will be available on the right side of the screen.

Workflows

What is a Workflow and how do I create one?

easyPDF Cloud's workflow consists of a sequence of PDF operations. For example, a workflow can contain the operations to convert multiple documents into PDFs and merge them into a single PDF file. There are a lot of functions available within the workflows so have some fun and play around with the various options to get the documents exactly the way you want. To create a workflow, simply click “Create Workflow” below the three standard conversion options. This will take you to the workflow configuration screen where you can add function blocks from the left side of the screen by dragging them onto your workflow in the center of the screen, and you can modify their settings on the right side of the screen. Once you’ve set up your workflow, make sure you click “Done” on the top left of the screen.

Can I change a workflow?

You can’t change the default 3 workflows of creating PDF’s, converting PDF’s to Word, and combining PDF’s, however, all other workflows can be changed by clicking the gear symbol in the top left of the workflow box.

How do I delete a workflow?

You can delete a workflow by clicking on the X in the top right of the workflow box.

How can I get more workflows?

You can save more workflows in your account by upgrading your plan. You can view the plans page.

How do I change the name of a workflow?

You can only change the names of workflows that you created. You can do so by accessing the workflow options screen by clicking on the gear symbol in the top left of the workflow box. At the very top of the screen in the middle of the black header, you will see a box where you can type in the name for the workflow. Remember to click “Done” on the top left of the screen in order to save any changes to your workflow.

After I use up my storage limit, how do I continue using easyPDF Cloud?

How do I delete a file?

From your home screen, click “Output Files” at the bottom of the screen. Select the output folder containing the document you want to delete using the tabs at the top left of the screen. Checkmark the file(s) you want to delete and click the “Delete” button that will have appeared under the tabs on the top left of the screen.

How can I deactivate my account

To deactivate your account, please contact us using this form. Keep in mind that this action will not be reversible and all of your workflows and files will be deleted.

Where can I find information about my account?

Your username on the top right of the screen will create a pop-down menu when clicked. Click on “Account”. This will display your account information, let you change your password, upgrade your plan, or purchase OCR pages.

Why haven’t I received a confirmation email?

Please check your spam/junk folder for any emails from easyPDF Cloud. Otherwise, the email may simply be delayed and take a little while.

How can I purchase more OCR pages?

You can access the various OCR options by going to this link (requires user to be logged in) or clicking on your username on the top right of the screen and then click “OCR Plans”. Here you can select the number of pages you want and purchase them.

Payments

What payment methods do you accept?

We accept the following credit cards: Visa, Mastercard, American Express, Discover, JCB, and Diner’s Club.

When will I be charged for the service?

If you have purchased an upgraded plan, you will be charged immediately. Your next charge will be when your current plan expires.

Why does my credit card statement show a $1 charge?

Sometimes a $1 charge will be made before the actual transaction to verify the credit card. The charge will then later be refunded.

Dropbox

How do I link my Dropbox account to easyPDF Cloud?

Linking your Dropbox account will give you access to your files and available storage. You can link your account by going to “Output Files” located at the bottom of the home screen. Select the “Dropbox” tab on the upper left of the screen. Click on “Link your Dropbox” in the center of the screen. Log onto your Dropbox account and then when prompted to give easyPDF Cloud access, click “Accept”. Your accounts are now linked!

What happened to my input file in Dropbox?

Since we are watching your Dropbox folder to automatically convert documents placed there, the input document will be deleted so it isn’t continuously converted. If you need your input document, place a copy of the file in your input Dropbox folder instead of the original file.

I created a workflow to automatically convert documents in a watch folder, but the files just sit there.

Make sure your workflow has a play symbol in the shape of a triangle facing right. If instead your workflow is showing a large gear in the middle of the workflow box, then your workflow is not set up properly. Please make sure you added “Dropbox Input” and “Dropbox Output” to your workflow.

If you see a pause symbol in the shape of two vertical lines, that means the workflow is not actively monitoring, click on it to change it to the play symbol. Also make sure you wait the appropriate amount of time for your account, which may be up to 15 minute intervals.

How do I select Dropbox as my output folder?

From your home screen, click on “Output Files” located at the bottom of the screen. Select the “Dropbox” tab on the upper left of the screen. Make sure “dropbox” directly below that is grayed out, if it is blue, then click on it to select it as your output folder. Files converted on easyPDF Cloud will be output to this location now.