Notice

4) Any change of mind from buyer's end: Would like to change to other available products or does not want the item anymore. Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached Provide picture of the item to seller end. Shipping fee will be incurred from buyer's end.

How to submit return or exchange from the buyer's end?Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'We will assess the claim issue with the provided picture and inform on the progress.

1) Submission of claims: Any return of exchange of items will be applicable within 7 days upon receipt of the item.2) Any shortage of item or wrong item received: Provide picture of the item contents within the parcel package Provide picture of the parcel package with the delivery information. Shipping fee will be incurred from seller end.

3) Defective item issue: Provide picture of the defective area of the received item Provide video of the non-functioning of the product. (For electronic products) Shipping fee will be incurred from seller end.

Item Q&A(0)

4) Any change of mind from buyer's end: Would like to change to other available products or does not want the item anymore. Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached Provide picture of the item to seller end. Shipping fee will be incurred from buyer's end.

How to submit return or exchange from the buyer's end?Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'We will assess the claim issue with the provided picture and inform on the progress.

1) Submission of claims: Any return of exchange of items will be applicable within 7 days upon receipt of the item.2) Any shortage of item or wrong item received: Provide picture of the item contents within the parcel package Provide picture of the parcel package with the delivery information. Shipping fee will be incurred from seller end.

3) Defective item issue: Provide picture of the defective area of the received item Provide video of the non-functioning of the product. (For electronic products) Shipping fee will be incurred from seller end.