More about Shangri-La's Rasa Sayang Resort and Spa Penang

An overview

Shangri-La's Rasa Sayang Resort and Spa Penang is located beside the calm waters of the renowned Batu Feringgi Beach, offering vacationers a luxurious retreat into true Malaysian style. The location allows convenient access to the beach. Also easily accessible is the Batu Feringgi sidewalk bazaar and Batu Feringgi night market, both only a 10-minute walk away. All rooms and suites are decorated in a traditional Minangkabau style with extensive use of carved wood, traditional textures, and colorful fabric. As for dining, there are a total of five in-house restaurants serving cuisines from around the world, including a hip and trendy interactive lounge. An on-site golf course, pools, and tennis courts add plenty of recreational options for guests looking to stay active.

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Nearest essentials

Airports

Penang International Airport (PEN)

20.2 km

Sultan Abdul Halim Airport (AOR)

81.2 km

Public transportation

Penang Hill Railway Station

8.2 km

Komtar Bus Terminal

11.1 km

Hospital or clinic

Tejani Medical Clinic

3.6 km

Pharmacy

Georgetown Pharmacy

280 m

Convenience store

7 Eleven

320 m

Cash withdrawal

ATM

730 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

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What they offer

Languages spoken

English

Indonesian

Tamil

Chinese [Cantonese]

Japanese

Chinese [Mandarin]

Malay

Internet access

Free Wi-Fi in all rooms

Wi-Fi in public areas

Things to do, ways to relax

Fitness center

Sauna

Tennis court

Garden

Spa

Tours

Golf course [on-site]

Steamroom

Massage

Swimming pool [outdoor]

Dining, drinking, and snacking

Bar

Grocery delivery

Restaurants

Coffee shop

Poolside bar

Room service [24-hour]

Services and conveniences

Concierge

Infirmary

Salon

Currency exchange

Laundry service

Shops

Doorman

Luggage storage

Smoking area

Dry cleaning

Safety deposit boxes

Land sports

Golf course (within 3 km)

For the kids

Babysitting service

Kids club

Family room

Swimming pool [kids]

Access

Check-in/out [express]

Front desk [24-hour]

Wheelchair accessible

Elevator

Pets allowed

Facilities for disabled guests

Security [24-hour]

Getting around

Airport transfer

Rental car

Car park

Shuttle service

Available in all rooms

Air conditioning

Hair dryer

Satellite/cable channels

Bathrobes

In-room safe box

Slippers

Desk

Ironing facilities

Telephone

Free bottled water

Mini bar

Toiletries

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What's nearby

Most popular landmarks

Penang Peranakan Mansion - 11.66 km

Penang Hill - 6.01 km

Kek Lok Si Temple - 9.16 km

Escape Adventureplay Theme Park - 5.32 km

Gurney Drive - 8.66 km

Penang National Park - 4.86 km

The Camera Museum - 11.16 km

Khoo Kongsi - 11.6 km

Penang Bridge - 17.22 km

Gurney Plaza - 7.66 km

Closest landmarks

Batu Ferringhi Sidewalk Bazaar - 710 m

Batu Feringghi Night Market - 830 m

Moonlight Bay Beach - 980 m

Batu Ferringhi Beach - 1.5 km

Miami Beach - 1.55 km

Shamrock Beach - 2.5 km

Penang Floating Mosque - 2.82 km

Tanjung Bungah Beach - 3.5 km

Tai Pee Sun Temple - 3.63 km

Penang Cultural Centre - 4.11 km

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Guest policies

The minimum age of guests to stay is 18 years if unaccompanied by an adult.

Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.

Guests are required to provide an estimated check-in time to the property prior to arrival.

The property's children’s playground at Adventure Zone offers a safe and supervised play environment located at Golden Sands Resort.

Child and extra bed policy

Infant 0-1 year(s)

Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.

Children 2-11 year(s)

Stay for free if using existing bedding.

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

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Some helpful facts

Check-in/Check-out

Check-out until: 12:00

Getting around

Distance from city center: 20 km

Travel time to airport (minutes): 45

The property

Non-smoking rooms/floors: Yes

Number of bars/lounges
: 3

Number of floors: 8

Number of restaurants: 4

Number of rooms : 304

Room voltage: 220

Year property opened: 1973

Most recent renovation: 2014

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

This was our second premium stay here in a month. This time we had a garden room so it was lovely to be able sit outside in our own private garden. The room was very comfortable, staff very friendly and efficient, food very good. Again we enjoyed the afternoon teas, and early evening drinks and canapés. The gardens are delightful. The location is excellent as it is on the beach, near a night food market and a few shops and other restaurants, but a bit far from Georgetown, although there is a local bus stop outside the hotel and the hotel offers a free shuttle service to Georgetown. It has a lovely pool and a good gym. I would not hesitate to recommend this hotel.

Reviewed March 05, 2018

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10.0

Janice from United Kingdom

Couple

Rasa Premier King Room

Stayed 5 nights in February 2018

Exceptional”

We stayed in a premium room on the second floor which had a large balcony with a comfortable and wide sofa bed, a huge bath and two chairs and a table. The room was very comfortable with a large and comfortable sofa, very comfortable bed, plenty of lighting. The walk in shower had various head attachments and there was a built-in seat. The garden is delightful with wonderful 200-year old and more rain trees providing natural shade. The premium wing pool is large and good for swimming. Its pool staff provide plenty of towels and soft drinks or tea and coffee. We enjoyed the afternoon teas and evening drinks and canapés in the rasa wing premium lounge. We saw dusky leaf monkeys, various birds, lizards and squirrels in the delightful gardens. The staff are very friendly and efficient. It was a wonderful stay. The restaurant food was excellent.

Reviewed March 05, 2018

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9.2

Kenneth from United Kingdom

Group

Rasa Superior King Room

Stayed 8 nights in February 2018

5 Star quality”

The staff at this hotel should be commended and it is also nice to see that they are in the process of training further staff to their excellent standards, Felicia was particularly attentive and helpful and will no doubt be a valued member of staff on completion of her training.
I had no complaints as such, the hotel truly deserves its 5 star rating, the food and service are all of a very high standard, the Rasa wing of the hotel is showing signs of age but this is only when compared to the newer wing next door and the actual fixtures where in good condition just simply slightly dated when compared with modern tastes.
If I was being picky my only comments would be that the private pool would benefit from more parasols for the sun loungers, the rooms facing the road in the Rasa wing are somewhat dark and for premium accommodation are strangely lacking a balcony and that room 3215 has a strangely warm floor?

Reviewed March 04, 2018

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8.0

TSUI from Malaysia

Family with young children

King Deluxe Sea View Room

Stayed 2 nights in February 2018

One of the best hotels by the beach in Penang”

One of the best hotels by the beach in Penang. 3YO toddler enjoyed the pool and the kids club in the adjacent hotel Golden Sands.

Reviewed February 20, 2018

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9.6

Clement from Malaysia

Family with young children

Rasa Superior King Room

Stayed 1 night in February 2018

A great place to relax”

Had a pleasant stay in this hotel. Good service. Friendly staffs. I like the landscape so much.
But there was some noise from the water pump in the room. And one more disappointment was they combine 2 beds to become one instead of giving me a big king bed.

Reviewed February 13, 2018

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10.0

Jeffrey from Australia

Couple

Twin Deluxe Garden View

Stayed 4 nights in February 2018

Exceptional”

Outstanding staff

Reviewed February 11, 2018

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8.8

Wan from Malaysia

Couple

King Deluxe Sea View Room

Stayed 2 nights in February 2018

Relaxing and beautiful”

The resort is very relaxing, quiet and beautiful. The longer you stay, the more you’ll fall in love with this place. A perfect getaway from the hustle bustle of the city.

Reviewed February 07, 2018

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9.2

Karen from Australia

Couple

Rasa Superior King Room

Stayed 7 nights in January 2018

1st Class”

We stayed in the Rasa Wing which is a fantastic option that makes you feel very special.
Every day sit down waiter al la carte breakfast with a daily changing menu, high tea in the afternoon, cocktails from 5.30pm to 7pm and a secluded adults only pool, there is nothing not to like.
If you need a quiet chill out this is the place to do it.
Also just down the front street of the hotel is an array of restaurants, bars and the daily night markets are also a must.
Got to love the place!!!!

Reviewed January 31, 2018

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10.0

Chee from Malaysia

Group

Twin Deluxe Garden View

Stayed 1 night in January 2018

Value to stay”

Very Good and and luxury hotel to stay at. location strategic which closed to hotspot area, beach few steps away from hotel, facilities such as Swimming pool, SPA, Golf, etc...there are many variety of food for Breakfast, teh staff are vry friendly. welcome fruits and drink too! :-)