Fridge warm, freezer is cold

My bottom freezer Kenmoore refrigerator has repeatedly failed (5x) in the last 2 months. the freezer stays cold, the fridge is warm. lots of ice build-up on the back wall of the freezer which is blocking cold air from getting to the fridge. once defrosted, both work fine consistently for 10 days, the ice build-up once again. this is the 5th time I've defrosted. what am I missing?

Why would the unit work fine for 5 years then suddenly start breaking down, if there was air in the system as you describe? Why would the unit work fine for 5 years then suddenly start breaking down, if there was air in the system as you describe?

First off all i type so fast that my spelling is junk! so bear with me. now most tec's will recomend that you defrost the unit. uhh uhhh . the fact of the mater is you have air in the lines they hope that the air due to defrost will settle to the bottom, well we both know that air always goes where! lol to the top. lol. this is crazy but this is somthing they dont want you to know . see when you take the unit in to get repiared they (a corse when you leave) will flipp the unit up side down fore about 30 min to get those air molicles to te top . then quickly flipping it back up plugging it in just to get the compresser to kick in thuss leving the air at the bottom . doing this properly and susksefly will fix the problem. see when this unit was made was upside down. lol. you dident know this right. well every 100 unit is tested . lol they have to flip it up right when it passes the test. so what do they do . flip it back down. lol . before it leaves the back door its flipped back up agin.lol . to make a long story short you have one of those 100 units lol. its ok i just armed you with the key to the lock.

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On your model your cntrl board has a relay that can stick causing the compressor to always run even when the unit is turned off or in defrost. turn the fridge off, move the temp of the freezer to it's warmest setting and it should display a line in the freezer and fridge temp display. listen to hear if the compressor is running in back of the unit. if it is you need part number: 12868513

3 thingsIf you have ice on the freezer side.1. defrost timer not working2. blower fan failed, if it has one3. defrost limit switch failed..i dont think it is #2 but 1 or 3last but not least your defrost heat coil has failed

where you found the block of ice there should have been a drain hole with a tube attached that runs to the evaporative pan at the bottom ... most likley is the pan at the bottom is dirty and the drin tube is plugged at this point the easy fix is to (1) clean the drain pan (2) remove the ice in the cold transfer shaft as you have done before (3) pour warm water into the drain hole as it is probally iced up and last take a can of air like you use for a computer key board with the straw attached place it in the drain hole and hold a wet rag around it and press the button once this is clear you should be home free hope this helps

Make sure your fan is working ,its located behind the freezers back wall. If it is working the vent from the freezer down to the refrigerator may be blocked (usually with ice).With out a fan you have no circulation but your freezer may look likes its working,it may last 3 days.Also if you can move everything out unplug it turn it off w/ doors open untill all traces of ice are gone this will free up any clogged tubes. Good luck.Len West

IF IS NOT 5 YEARS OLD YET CALL A TECH ASAP THIS MODELS HAVE A COMPRESSOR THAT ARE FAMOUS FOR LOCKING UP AND THE ONLY FIX IS TO REPLACE IT BUT FIRST DISCONNECT AND REMOVE BACK COVER AND RIGHT BY THE COMPRESSOR THERE IS A SMALL BOX ATTACHED TO IT CALL A OVERLOAD REMOVE IT AND SHAKE IT IS IF RATTLES THEN JUST REPLACE THAT PART IF IT DOESNT RATTLE CALL A TECH

Totally Unreasonable if you don't mind me saying so. The person who told you that story was thinking of an absorption unit more than likely.

Your proble is related to the defrost system of your refrigerator. There is a timer that automatically starts the defrost. It energizes the heaters that defrost the cooling coil. After the coil reaches a preset temperature a defrost terminator turns the heater off for the remaining time on the timer cycle. You could have a bad timer (stalled) which would not start the defrost. Locate the timer and turn the clutch head screw clockwise very SLOWLY until you hear one audible click. The defrost should take place and will be indicated by water in the drain pan under the refrigerator. If after 25 minutes it does not restart in the cooling mode turn the screw once again to the second click and replace the timer.

If the refrigerator restarts after 18-22 minutes and defrost does not take place your problem is in the heater circuit. Open heater or thermostat (termination switch)

Sounds like to me you have a defrost issue. If your fridge is only 2 months old don't sweat it and call out a Whirlpool warrenty certified tech. to fix the problem. And sorry to say age does not matter with fridges any more. The good ole days of fridges lasting 20 years is over now it's 12 years if your lucky.

sounds like the evaporator fan in the freezer is not moving the air. also there is an air damper door at the top center of the fridge that controls air flow from the freezer to the fridge. check those two components and you will find your problem.