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Entry Policies

ANIMALS
Service animals are welcomed at Petco Park. In keeping with U.S. ADA regulations, disabled guests may use either a dog or miniature horse that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. As such, animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.

On select promotional dates (such as Dog Days of Summer), a limited number of pets are permitted into certain areas of the ballpark. Exceptions will be made at the discretion and authorization of the San Diego Padres.

When the Park at the Park is open to the public, the City of San Diego enforces the "leash law" as stated in San Diego Municipal Code §63.0102 Use of Public Parks and Beaches Regulated (b)(2).

BAGS/BACKPACKS
All soft-sided containers and bags that measure sixteen (16) inches by sixteen (16) inches by eight (8) inches or smaller are permitted into Petco Park. All bags and containers are subject to inspection by security prior to entering the ballpark. Hard-sided coolers, bags, backpacks with metal frames, or items that exceed 16"x16"x8" are not permitted into Petco Park.

BANNERS AND SIGNS
The San Diego Padres welcome and encourage fan support including homemade signs and banners. To ensure that these articles do not distract others, we ask that guests adhere to the following guidelines:

The San Diego Padres request that banners not be placed in the direct sight line of the batter and/or hung in any area of the playing field or over seat backs, protective railings, infringe on the sight lines of other guests, obstruct any advertising signage or video ribbon boards, be larger than four (4) feet by eight (8) feet in size, or be commercial, political, or obscene in nature.

The Padres have sole discretion to permit or remove any sign or banner from the ballpark at any time.

BATS AND BROOMS
For general safety reasons, guests are not permitted to bring bats, brooms, wooden sticks, or rods of any sort into the ballpark. Small whiskbrooms or small souvenir bats are permitted. Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

BEACH BALLS
Inflatable items (such as baseballs, bats, beach balls, dolls, etc.), Frisbees, and other similar objects are prohibited inside Petco Park. Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

BOTTLES/CANS/OUTSIDE BEVERAGES
Factory-sealed, bottled water that is twenty (20) ounces or less and soft-sided single juice or milk containers are the only outside beverages permitted in to Petco Park. Guests with disabilities may bring factory-sealed plastic or paper containers that contain liquids required for medical reasons in to the ballpark.

CAMERAS AND CAMCORDERS (ELECTRONIC RECORDING DEVICES)
Guests are welcome to bring still cameras, video cameras and other electronic recording devices in Petco Park for their personal use. Guests must avoid obstructing the views of others when using video recording or photography equipment. The San Diego Padres reserve the right to request that guests discontinue filming or taking photographs on ballpark property.

CELLULAR AND SMARTPHONES
Guests are welcome to use cellular telephones in Petco Park provided their use does not disturb other guests.

CHEWING TOBACCO
The use of chewing or smokeless tobacco by guests is prohibited in Petco Park.

CHILDREN
Petco Park offers complimentary admission to children under thirty-six (36) inches in height, provided they are accompanied by an adult with a valid ticket. These children must sit in the lap of the accompanying adult and not occupy an additional seat.

EXIT/RE-ENTRY
Guests wishing to leave Petco Park but planning to return during the same game must have their ticket and hand stamped by security prior to exiting. Only guests with both a stamped valid ticket stub and a stamped hand will be granted ballpark re-entry.

FOOD AND BEVERAGE POLICIES
The San Diego Padres permit guests to bring food into Petco Park for individual consumption (but not for large groups of individuals) as long as the items are consumed in the general seating or designated picnic areas. Outside food cannot be brought into any restaurant, club lounge, or suite. Guests must also adhere to the following:

• All food items should be wrapped, bagged, or left inside a container to avoid spillage.
• Food that might be thrown as a projectile must be sliced or sectioned (i.e., oranges, apples and other fruits).
• Food containers must be soft-sided and small enough to fit under the guest's seat. All bottles, cans, thermoses, jugs and containers that are larger than sixteen (16) inches by sixteen (16) inches by eight (8) inches are prohibited inside Petco Park.
• Factory-sealed, bottled water that is twenty (20) ounces or less and soft-sided single juice and milk containers are the only outside beverages permitted into Petco Park. Guests with disabilities may bring factory-sealed plastic or paper containers containing liquids required for medical reasons into the ballpark.*
*For more details, stop by one of our Guest Service Centers throughout the ballpark.

GATE TIMES
The Park at the Park opens two and a half hours prior to game time via the Gaslamp and East Village Gates. All other ballpark entries open 90 minutes prior to game time. All ballpark entries are fully accessible.

All gate times are subject to change for special events, including Opening Day, as well as post-season play.

Season Tickets Members have special pre-game access to batting practice (30 minutes prior to public gates) via the Park Blvd. Gate. Lexus Home Plate Club Tickets can also access the ballpark and select Lexus Home Plate Club amenities two (2) hours prior to game time via the Media/VIP Gate.

GUEST CODE OF CONDUCT
The San Diego Padres and their contracted service partners are committed to ensuring a safe, comfortable and enjoyable ballpark experience for all guests. Team Members will be proactive and ensure the following:

The progress of the game or event is not disrupted by guests' actions or by unauthorized persons accessing the playing field or restricted areas.

Inappropriate or indecent clothing does not detract from the guest experience.

Guests can enjoy the ballpark experience free from foul or abusive language or obscene gestures.

Guests refrain from displays of affection inappropriate in a public family setting.

Intervention with an impaired or intoxicated guest is handled in a prompt and safe manner.

Guests present their tickets when requested and sit only in their ticketed locations.

The San Diego Padres reserve the right to remove any guest at any time who does not comply with the Guest Code of Conduct.

GUEST FEEDBACK
The San Diego Padres are interested in guests' opinions. Throughout the season, guests can express their thoughts through Comment Cards (available at Guest Service Centers), by emailing Fan Feedback (fanfeedback@padres.mlb.com), or on the Padres website at padres.com. Additional information is available at any Guest Services Center.

LASER POINTERS
Laser pointers are not permitted inside Petco Park Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

NOISE-MAKING DEVICES
Musical instruments or any type of noise-making device are prohibited from being brought into Petco Park. Any exceptions will be at the discretion and authorization of the San Diego Padres. Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

PETS
Service animals are welcomed at Petco Park. In keeping with U.S. ADA regulations, disabled guests may use either a dog or miniature horse that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. As such, animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.

On select promotional dates (such as Dog Days of Summer), a limited number of pets are permitted into certain areas of the ballpark. Exceptions will be made at the discretion and authorization of the San Diego Padres.

When the Park at the Park is open to the public, the City of San Diego enforces the "leash law" as stated in San Diego Municipal Code §63.0102 Use of Public Parks and Beaches Regulated (b)(2).

PROHIBITED ITEMS
For the comfort and safety of all, guests are not permitted to enter Petco Park with hazardous or potentially disruptive items. For a complete list, please see Prohibited Items.

Guests are encouraged to leave prohibited items at home or in their car. All items are subject to search prior to entry. Any guest intentionally possessing a prohibited item inside Petco Park is subject to ejection from the ballpark and may be subject to criminal arrest and prosecution.

The San Diego Padres reserve the right to adjust Petco Park entry policies at their sole discretion without any prior notice.

For everyone's safety, Petco Park uses video surveillance cameras at all entry gates and inside the ballpark that are monitored 24 hours each and every day.

SEGWAYS
Guests with mobility disabilities will be permitted to use Segways within Petco Park during select baseball games, ballpark tours and any other ballpark event. When permitted, a Guest Services Representative will locate a suitable location for viewing the event or escort the guest to the nearest Guest Services Center. At no time will Segways be permitted on elevators or escalators within the ballpark.

If over 30,000 tickets for a baseball game have been sold or, in the case of another event, the event is at or over 70% capacity, Segways will not be permitted within Petco Park due to safety concerns related to the operation of a motor-driven device in crowded areas. If Segways are not permitted for a particular game or event, affected guests will be offered an opportunity to check their Segways with Guest Services Center and will be offered a conventional wheelchair in order to access the ballpark.

SHUTTLE SERVICE
Complimentary shuttle service is available for guests with disabilities. The shuttles provide transportation between the Padres Parkade, Tailgate Park, the MTS Garage and Petco Park. The shuttle service is available two (2) hours prior to the start of a scheduled game and continues for approximately one-half (1/2) hour following the conclusion of the game. Guests upon arrival may also text SD (space) "requesting a shuttle and location" to 69050. Guests wishing to utilize this service following the game should report to the Street Level Guest Services Center as a designated shuttle pickup. Our guests' patience is requested. Service will be provided in the order that the calls are received.

SMOKING POLICY
Petco Park is a smoke-free facility. Guests who wish to utilize standard or electronic smoking devices at a Petco Park event are required to utilize the designated locations outside the ballpark. Guests wishing to exit the ballpark and return to the same event must receive a re-entry stamp from gate personnel.

STORAGE
Guests should use the space available beneath their seats to store personal items. Wheelchairs and strollers may be checked at the Guest Services Centers located on the Field Level (Main Concourse) at Section 108, the Upper Level near section 313, as well as the Toyota Terrace Concierge Desk adjacent to Section 208.

STROLLERS
Petco Park welcomes guests with strollers. However, their use must not limit guest movement or block aisles.

Guests should refrain from leaving strollers unattended or storing them on the concourse or in the seating bowl. For guest convenience and ballpark safety, strollers should be checked at the Guest Services Centers located on the Field Level (Main Concourse), at Section 108, the Upper Level near Section 313, as well as the Toyota Terrace Concierge Desk adjacent to Section 208.

UMBRELLAS
Umbrellas are not permitted inside Petco Park. Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

WATER BOTTLES
Factory-sealed, bottled water that are twenty (20) ounces or less are permitted into Petco Park. Guests may also bring empty, sport-type water bottles and fill them at any water fountain throughout the ballpark.

WHEELCHAIRS
Wheelchairs are available for guests' temporary use at the Guest Services Center located on the Street Level near the Home Plate Gate, Field Level (Main Concourse) adjacent to Section 108 and the Upper Level near Section 313. Identification will be required when a wheelchair is checked out. Identification will be returned once the wheelchair is returned. Wheelchair storage is available at the Guest Services Center on Field Level (Main Concourse) adjacent to Section 108. Wheelchair escorts to and from seats are available upon request.

Wheelchair Lifts are located throughout the ballpark to assist guests in accessing specific locations.

The San Diego Padres remain committed to ensuring that the Petco Park experience is an enjoyable and accessible one for guests with disabilities or special needs. We continue to fine-tune this award winning ballpark from both operational and facilities standpoints. For additional information, please contact the San Diego Padres' Coordinator of Disabled Guest Services at (619) 795-5181.