16 Replies

Wolfe, the Windows Firewall is probably causing your issue, it also has a simple command available to allow the appropriate traffic through the firewall. On the computer in question, simply type (from a cmd shell):

What if you are running Onecare instead of Windows Firewall (it's disabled)? It includes a firewall and has a specific setting to enable remote access, which I enabled. Still can't get Windows XP machines to show up (other than as unknowns with their adapter card vendors as the "manufacturer".

Wolfe, it's good to here everything is working and that you like the product, sometimes finding the correct answer to your problems is very daunting, were always here to help.

jwm4atl, try turning off Onecare temporarily and rescan your network to see if Spiceworks detects the XP machines correctly, If it does then we know it's firewall related, if not we need to look at other issues.

Wolfe, the Onecare information was for jwm4atl, they posted in this topic so disregard the information for them.

At the bottom of the Spiceworks desktop you will see the version number (1.0.6032 is the current version). If you can get to the community (obviously you can) then Spiceworks will update automatically when a new version is released, some people are behind a proxy which prevents automatic updates and community access (this will be corrected in version 1.1).

I have the same problem with OneCare. If I disable the firewall then it connects to my XP machines without any problem. I am not sure what ports I need to add to my OneCare firewall to enable Spiceworks to work properly. Thanks in advance for the help.

The article was specific to Windows Firewall, which is different that OneCare firewall, but I used what I could from that article. I allowed both TCP Port 135 and TCP Port 445. I also have the settings for the following allowed:
File and Printer Sharing, ICMP Outbound, ICMP v4 inbound, ICMP v6 inbound, Network Discovery, Remote Assistance, and Remote Desktop.

Hi Michael807, I have finally finished determining what ports need to be open on remote computers for Spiceworks to gather the information. Below is the information that you will need to configure Windows OneCare.