Community Building: liberate your control freaks

The recent Web 2.0 Roundtable that I attended divided itself into 2 large camps:those who relish the idea of maybe realizing some of the promise of CRM by havinguseful, lower-cost tools for connecting to like-minded people; and those who see thepossible benefit and are concerned about privacy, data security, corporate reputationetc (valid points and often disguises for loss of control). Here is simple and clever demo of the possible benefits of Community Building. cperrien