Fields become corrupt when using conditional statement

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slider17

Asked on October 26, 2014 at 12:56 AM

Hi

I would like to setup the following scenario for my form. I have 7 radio buttons that when one is clicked it displays a selected number of form widgets based on the conditional formatting setup.

Now i would like my form setup so all the widgets on the form are hidden on load except the radio buttons.

When the user chooses a button it loads only the selected widgets based on the conditions set.

I have done a test on this for the 'Local Move' button, but for some reason its not doing what i programmed it to do. Its displaying more widgets than its supposed to.

Also i am noticing some visual errors appearing on form from time to time. Example screenshot link below. I have to refresh the entire page just to fix it, this is not very intuitive for the end user.

I see that the jotform is embedded using our default js embed method. What I would suggest is to use our iFrame embed method instead as that way there should not be any conflicts between the code on your website and in your jotform.

Once this is done do let us know if the conditions are working properly or if there are still some issues with it.

Also i am noticing some visual errors appearing on form from time to time. Example screenshot link below. I have to refresh the entire page just to fix it, this is not very intuitive for the end user.

The errors that you have shown in screenshot are caused when you loose the connection or when you do a lot of refreshing on a page where there are many things to load. What I would suggest is to click on the preview button and then click to open it in a new tab. You would get a link to your jotform opened in a new tab http://form.jotform.co/form/42838586079875 which should help with this.

The reason why it happens is that browsers will try to keep a cached version of your code to make them seem faster, which in turn after several tries can lead to some of the fields to get 'corrupted' and is also something web designers/developers see, but 'regular people' visiting the page do not. :)