* SURFSET NYC class packs can be shared by multiple people. Unlimited packages can not be shared.

Roll With It Program:

We know you want to ride waves with us all the time, but we understand sometimes life - work, travel, moving, etc. - gets in the way. We want to make sure you never miss a wave (or lose a class credit) again, so we're rolling out our new rollover program! Now, you can rollover classes & extend the expiration date of all class packs with our Roll With It Program. Here's how it works:

We will extend the expiration date of your existing credits to match the expiration date of your new purchase.

(The Roll With It Program is valid for any single class or class pack purchase. It is not valid to extend unlimited packages.)

Cancellation Policy:

* If you need to cancel, you MUST do so in our online reservation system at least 24 hours prior to the class start time. Phone calls/emails will not be accepted.

* For single sessions & class packs: If you cancel your reservation in our online reservation system at least 24 hours before your scheduled class, you will receive credit in your account to reschedule for a future class. If you cancel within 24 hours of the class start time or do not show up, you will forfeit the class.

* For unlimited packages: If you cancel your reservation in our online reservation system at least 24 hours before your scheduled class, there is no penalty. You can late cancel (within 24 hours) one class for free. For all other late cancellations/no-shows, SURFSET NYC will charge a $10 penalty to your card on file. You must have a valid card on file for the unlimited package. Upon purchase of the unlimited package, you give SURFSET NYC permission to charge your card on file a $10 penalty each time you late cancel (within 24 hours) or do not show up to class.

* Class sales are final. There are no refunds.

Studio Policies:

* A water bottle refill station and workout towels are provided. Bottled water ($1) and SURFSET NYC logo towels ($5) are also available for purchase at the studio.

* We will buzz you in beginning 15 minutes before the class start time. The last buzz in entry will be 5 minutes after the class start time. DO NOT BE LATE. If you are more than 5 minutes late, you will forfeit your spot in class (without a refund/class credit).

* Do not use cell phones during class. There will be an opportunity to take pictures after each class.

* SURFSET NYC is not responsible for any personal items in the studio.