4. Please refrain from using abbreviations (ex. LS, SF, LV) when helping someone unless you tell them what that abbreviation means. A newbie may not know what you are talking about if you use abbreviations.

5. Tell them they can always use /joinhelp for additional help and long questions

6. NEVER use bad language or provide false information on purpose over /newb or other helper channels you will get a warning, 2 warning and you will be removed from your duty

7. If someone spams /hl use /hlkick, if they come back and proceed to spam very bad, use /hlban.

8. Don't just /hlkick people with out providing a warning.

9. Don't argue in /hl or have conversations with other helpers, /hl is for questions only.

10. Always try to be active on duty, inform your cheif advisor if your going to be inactive.