Exclusive customer competition! Win a Samsung SIII

We’re mad about mobile at iiNet and we know our customers are too. That’s why we’re offering our customers the chance to upgrade to a better mobile life with the best possible mobile on the best possible plan.

Our mix and match mobile plans let customer enjoy the freedom of choosing a separate mobile SIM plan and a handset that best fits their mobile world.

What’s more, we’ve partnered with Samsung to hand pick an awesome range of handsets and pulled together great value plans to offer a sweet mobile deal for our customers, something we think is really worth celebrating.… and what better way to celebrate than by launching an awesome mobile competition, exclusively for iiNet and Westnet customers!

Are you mad about mobile?

Did your dog chew up your current handset? Did your last mobile die a horrible death? Perhaps you have the most ancient handset in all of Australia. Maybe you’re the person who has spent the most on apps. Tell us why you deserve to get your mitts on our lovely new mobile handsets.

Entering is easy. Send us a photo, tell us a story, write us a song, make a video… get creative! We have three slick Samsung SIII handsets up for grabs for the best entries.

The fine print…

Entries must be emailed to competitions (competitions AT iinet DOT net DOT au) by Saturday September 15th 2012 to be in with a chance of winning. Don’t forget to include your contact number and customer username in the body of the email.

I’ve updated the post to include the email address. If you email competitions AT staff DOT iiNet DOT net DOT au and include ‘Samsung SIII competition’ in the subject line your entry will reach our judges.

i am once again having dramas with your hardware, and i seam to be getting nowhere. youre bob 2 modem keeps turning the answer machine on and of at night its really loud and causes me to get broken sleep.

Is it always happening at the same time or does it vary? Does the internet disconnect when the answering machine switches on and off as well?

If you’ve been having some issues with the BoB2 modem lately, we would recommend trying a few troubleshooting steps to see what’s causing the problem. I’d recommend updating the firmware on the modem, you can download the latest one here: https://iihelp.iinet.net.au/Belkin_Firmware If it’s still having problems even with updated firmware give our Support team a call on 13 22 58 and they can look into it for you as well.

@daniel wilkie,
I have been with iinet since you guys left the garage and became a real entity, my concern is constant slowing of your Nbn satellite service. I am aware of all factors that can effect the speed of satellite delivery though we are down to 64k speeds again and it is almost impossible to deal with.
Your customer service is fantastic, and this is what keeps us around, i know you are still having problems with your satellite integration though please sort it out as you have customers paying for something they are not receiving.

@daniel wilkie,
haha yea i hear u on that. been having almost daily drop outs for 7months now -_-
iinet should let me win the phone to make up for all the $$$$$$ i spend calling u guys to try fix the issues i am having with the hard ware, yet i end up fixing it my self.

Love iinet, my mobile is on contract until December, cant wait til then to change over. Having a problem with my Gigaset no longer telling me missed calls and cant access my messages, frustrating, but happy with you guys:-D

Once again customers in smaller suburbs are left out in the cold. We have been waiting for what, 2 years now for Fetch TV to be made available? (yes, I know, we can have fetch starter @$10 for the free to air channels we already have) Now you offer yet another contest that is totally useless to us where you don’t yet offer mobile service. We pay as much (and some cases more) for our internet service as city people, but apparently we are not as valuable as customers as are city people.

If this is happening, I’d recommend contacting our Support team on 13 22 58. They can walk through some troubleshooting to try and stop that from happening. I’d also recommend updating to the latest version of the firmware (available here: https://iihelp.iinet.net.au/Belkin_firmware) as well.

I have only ever had 2 mobiles, both very basic Nokias. My present phone has been dropped a few times and sometimes falls apart in my handbag. I would love to have a new phone that gives me access to my emails but my son tells me I would never be able to handle it. I would love to prove him wrong.

I love my iinet package, so much Internet usage for the price I pay, best customer service to help set up my bob 2, berry happy with my service and couldn’t be happier with iinet, thanks again and I’m glad I chose iinet!

I always get my husbands hand me downs….but i finally got myself a new cheapy…felt great using my new phone…didnt do much, especially when all my friends have iphones and mine cant even download apps and now it will not even make a sound when i get a message ..so if i was to win this lovely phone i would use it with pride AND my husband can have MY HAND ME DOWN HAHA!!!

i havbe been with iinet for a nhumber of yrs now and the dramas i have had have always been fixed ….altho i do need a good mobile to go with my iinet sim …i am very happy with the iinet package i have now

Hi
At the moment I use pre-paid and I don’t have much problem with my phone, not very modern, however I love to win a new and more reliable phone. Also I do not have any problem with iinet company, very reliable.

I am not having any problems whatsoever with any iiNet products and/or services! However if I were, I would not be posting about them here, in the comments section of article about a competition. Get it together people!!

On topic now, I already have an SIII and it’s awesome! I’ll sit the comp out and let someone else discover this amazing phone 😀

My comments are myself and my folks have iinet sims and I would love to bring the golden oldies up to date with a new Samsung Galaxy III. They are absolutely astounded when I tell them I am on facebook or using the GPS app to find places etc… would love to win them a smart phone so they can become trendy ole grandma & grandpa!

You can pride yourselves on fantastic customer service ad it is hard to find these days. All the issues I have had have been handled to perfection and dealt in a professional manner well done to all concerned I’m enjoying my new products.Thankyou

We, myself and wife Louise, have Westnet as our ISP and our mobile phones with Telstra. I think it would cost us too much to hook up with Westnet so we have everything with one provider. We would have to pay out our contract with Telstra. I supose we would therefore have to wait until out Telstra contract finishes to put everything in the same basket!

Hi there, just dropped in to say the service of both equipment and staff is fantastic. On a rare occasion bob has a hiccup but a quick turn on/off soon sorts him out. He is my best friend. hahaha…I am more than happy with what i got….Many Thanks iiNet…Pat

My poor mobile suffered a drowning death after falling from my shirt pocket while walking along a beach.
I was throwing a stick for my dog to fetch ,so i thought it fell out on the sand , but after searching to no avail i saw somehing tubmble from a small beaking wave onto the beach, yes it was my phone and it was compeatly drowned in salt water ,never to work again.

I have been having problems with Bob 2 since I got it. I cant even get it to answer the phone, let alone get it to answer messages. Have called support and they couldnt work it out either…What else can I do? as I paid good money to buy it but can only use it for the modem

If the phone still isn’t working on the BoB2, it might be worth trying to update to the latest firmware (available here: https://iihelp.iinet.net.au/Belkin_firmware) and then doing a factory reset and reconfiguring the modem. If if still won’t work after that, give our Support team a call and they can replace it if it’s within warranty.

After owning the Samsung galaxy S for about a year my friends all iphone users are now convinced. The Samsung galaxy series phones are the greatest iphones ever produced. Even apple knows it that’s why they are trying to ban them lol

I changed my BoB2 back to my BoB1…I’ve rung you so many times and no one could solve the problem of having both my house phone and my internet phone ring at one time and I couldn’t answer the phone in another room because they didn’t connect. I had so much help trying to solve the problem, but it just wouldn’t happen. I absolutely love the service and the package I have and would recommend you to anyone I know (which I have). I called accounts about 2 weeks ago? and they were going to let me send back the BoB2, but I never got the envelope to send it back to iinet. They were also going to reinburse me some of the phone calls I have made about this issue. I love your service, I love your happy technical officers, they all do their best to solve most issues, I just couldn’t live with this one lol.

Our Content team does always look for new channels and Freezone opportunities, so if you have any suggestions I would recommend submitting them on our feedback portal (http://www.iinet.net.au/customer-service/).

I would recommend contacting our Support team on 13 22 58 (or emailing us at support@iinet.net.au). They can run through some troubleshooting to work out the cause of the issue and look at getting it replaced (if it’s within warranty) or check if the problems are being caused by the phone line.

I recommend Iinet to everyone. I’ve used you for home phone and internet since 2006. I just wished you didn’t use Optus network for mobile or I would have mobile with you too. I used Optus before, I live 5km out of Perth and would always have signal problems. Telstra = ripoff, I’m now Vodaphone with good signal everywhere for most of the time.

Im really not impressed with the changes to your service from AAPT, to IINet…I have found nothing but problems since you have changed over…I have been a customer for 18 years and I have recieved all my bills for mobile, home and businesses a week late(apparently your excuse is they are now handled by a third party) I paid a week late so my services were cut off without warning….Not impressed!!!!

Our apologies for the late sending of the bills, this is something we are trying to make sure doesn’t happen again. If you have any problems you can always give our Support team a call on 13 22 58 (or email us, support@iinet.net.au) and we can help with these things as soon as possible.

Entries must be emailed to competitions@iinet.net.au with the subject “Samsung SIII nompetition” by Saturday September 15th 2012 to be in with a chance of winning. Don’t forget to include your contact number and customer username in the body of the email.

Entering is easy. Send us a photo, tell us a story, write us a song, make a video… get creative! Entries must be emailed to competitions@iinet.net.au with the subject “Samsung SIII nompetition” by Saturday September 15th 2012 to be in with a chance of winning. Don’t forget to include your contact number and customer username in the body of the email.

I updated my very old mobile phone about 15 months ago getting a new nokia from iinet (aapt). It lasted 4 weeks. On a camp, I drowned it in the loo when it came off a clip. I would dearly love to have a new Samsung. I also have two other Samsung products and they are awesome.

My absoloute favourite ap is something no sales person told me about when I was looking for a “smart” phone, they told me I could take photos, record my voice, check emailes etc etc. But nobody ever said you can make and receive phone calls…….

If I was on plan with AAPT does iiNet allow those customers that did not ask to switch to get out of the time period without penalty? There has been no improvement with our broadband as promised and it may be time to head to Telstra to get what I pay for.

Re all the BOB 2 complaints, here’s another !
I’ve spoken with your technical people, most helpful, then a week or so later AND as I type it’s happening again.
PLEASE don’t disappoint me after all the good service I’ve enjoyed over a number of years, just fix the *&^%# problem for all of your (so far) loyal customers, thanks.
MARTYN WELLS, HOBART.

Hi guys, I am very happy with iinet services,
I surely can’t say the same about apple and
My iPhone, constantly with some kind of issues
And now the hanset just stop working, am left
With a phone that can’t make or receive phone calls
I just can use Internet with it, and a 1000 $ later
I can say is pretty disappointing and surely don’t
Have money to buy another one, so I really would
Love to receive the great gift of the Samsung phone.
Kind regards, Francesca

I am 75 & never owned a mobile phone & as it took 21 months of the first 24 month contract to get the viop service working with any consistency i think maybe you owe me one. Having said that the service since has been very good or i would not be writing this,i would be with another privider.Regards.Neil Wolstenholme.

what to say?well the world is being murdered by our ways of self comfort and self obsession as a race.as of now technology is the key to saving our home and our sorry asses into the future.we are definitly in trouble,now if Samsung have a word in some of the tech that is helping us reach for the stars then i’m in,unless i win one with triumpant words to echoe in the concience of society.Thank you.

I have a Nokia 3315 brought in December 2003. It is not a smart phone. It is a dumb phone but I’m thankful for it lasting the distance it has. The battery life is shorter than it once was but the phone otherwise still works perfectly. iiNet sent me an offer to upgrade my mobile plan which includes a 3G data allowance and a social networking allowance.

With a smart phone like the Samsung Galaxy Siii I would have every reason to accept iiNet’s offer of an upgrade. Otherwise I can keep my dinosaur and will have no reason to upgrade.

I have never been able to afford a mobile phone but would love to own one. We have had excellent service from your iinet team when I have had problems with the internet. It took three weeks but you guys fixed the problem. So much patience as the problem was in the lines between the exchange and the pit and you finally found and fixed it. Thank you to the iinet team.

My Nokia drowned. It rang while I was digging a deep soakwell. I practically pole-vaulted out of the hole using my shovel, knocking my mobile into an adjacent bucket. It had stopped ringing (but not bubbling) by the time I rescued it. Resuscitation was unsuccessful. It’s history. Nokia is _dead._

I had the first SAMSUNG GT-S5603 touchscreen phone unfortunately it was a competitors, about 2 months ago as I left my taxi my phone fell from my pocket and got ran over by the taxi. Too much expense to get a new one so i got a very basic SAMSUNG GT-E1150i phone. No Internet, No Pictures, No Music, No Gadgets, Nothing.
Please let me win the NEW SAMSUNG GALAXY IIIs.
Thanks Robert Sullivan.

about 2 months ago as I left my taxi my phone fell from my pocket and got ran over by the taxi. Too much expense to get a new one so i got a very basic SAMSUNG GT-E1150i phone. No Internet, No Pictures, No Music, No Gadgets, Nothing.
Please let me win the NEW SAMSUNG GALAXY S III.
Thanks Robert Sullivan.

I have my mobile service through you guys, really good deal only problem is I can’t use it from my home because you use Optus which has really hopeless coverage. I was with Vodaphone which I thought was bad but Optus is even worse, however I have been with you a long time because your internet service is so good and your customer service is great, just PLEASE switch to a better carrier than Optus.

being close to my useby date i get very frustated when things go wronge
early this year i changed to aapt things could not be better. then i find that aapt
had been taken over in may i go on
holiday on my return i could not get the internet, the phone did not work some arternoons arfter spending nearly $250 i have 3 cordless phones i cannot use. an outside i cannot hear ring. now for $120.and call charges i can use my moble. I.C.E.
how i love iinet

With the operating system on the device being provided by those privacy pilfering pirates at Cyberdyne Systems… er, Google; one is somewhat literally placing ones life in ones hands when choosing to go with the ‘droid.

@Louise Moran, My apology for late application,to (win a Samsung S iii hand set) as
I was holydaing in italy,..I would like to win the siii and be an iinet mobile client as well because the hand set I use now is a 20 year old nokia,

During a shopping trip I stopped for some lunch. I had placed my phone on the table in a busy food court. My partner decided to teach me a lesson about leaving my phone laying around and placed it in his pocket, hoping I would notice and freak out that I had lost it. I didn’t notice and he went off to the toilet where it slid out of his jacket pocket and into the SHOPPING MALL TOILET! He fished it out quickly and dried it under the hand dryer only to find that it didn’t work! Who would want to use that phone now anyway! Could you please get my partner out of the dog house and supply me with a new phone???

Dropped my Samsung Galaxy S1 off the top of a crane shaft 32 stories in the air…
After picking up the pieces i have resorted back to my old Nokia 3210.
I do love playing snake… however i am in need of many other functions that the SIII provides. Love the Samsung range, they rock!

I have called iinet so many times but must say been happy with the response.I will be adding another mob to the account and would like it to be the samsung 3 to replace my wifes ideos which she dropped in my direction

In the last fortnight I have accidentally dropped not one but two mobile phones in my swimming pool I miraculously managed to rescue one with the aid of a jar of rice and a hairdryer only to lose it the very next day. I now have no phone as I await a replacement sim from westnet and hopefully Ill be third time lucky with my next phone!

I have an old mobile phone with small print & it keeps dropping out & i have macular degeneration,which means that i am losing my vision (going blind).I would love to win the Samsung Gallaxy III because i cannot afford to buy one as i am on a seniors pension. I can make the print big & i need it for emergencies. Thank You.

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