When is the update going to come to my phone I have not gotten any updates where I can get the update 8.1.1 it's not Fair that everyone else has it and we don't I've had this phone for 6 months waiting on the new update and so far I'm not getting it really not happy

@Dian said:
When is the update going to come to my phone I have not gotten any updates where I can get the update 8.1.1 it's not Fair that everyone else has it and we don't I've had this phone for 6 months waiting on the new update and so far I'm not getting it really not happy

hi, Dian

This update is security update and not platform update. If you go to setting-->About Phone-->Build number, you will see what is your current build. If you are running the latest build, you can also go under Setting-->Software update to check if there is newer update available. Blade Z Max is currently still running Android 7.1.1 and so far there is no information regarding Oreo update. As always, carrier branded device depends on the carrier for the update.

I had hoped the ZTE Blade Max might get the Oreo OS Update, some users are saying its not going to happen on these under $200usd on metropcs carrier. shame that, im sure they would rather sell me a flagship fone with Oreo or the newer Pie OS - well metropcs if i cant get the Oreo OS update over the air installed Im not buying a flagship fone to get the better OS be it Oreo or Pie #LuvMyBladeZMax #MostBangForTheBuck

BTW, again I will say that with ZTE, THERE IS NO SUCH THING AS A REAL WARRANTY! Within a week(I have it all documented) of getting my phone, I called ZTE Customer Service. I was told that I would have to send cell and wait up to 2-3 weeks to get it back! What?

Here it is over a year later and my cell🔋starts draining at an insane rate and rebooting whenever it feels like it! This is the same problem I had when I first got the phone and somewhat fixed it then on my own(after days of working on it).

After 19 years with Cricket, I wonder if I will EVER be shown even an ounce of respect(this goes out to you, ZTE and Cricket).