Converging technologies of telecommunication, IT and media have redefined the way we do business. And global giants such as IBM, Microsoft, General Electric, British Aerospace & General Motors keep ahead of their rivals, thanks to the competitive advantage conferred on them by some of the best software companies in India. You, too, can benefit immensely from a successful software outsourcing strategy to India.

The Scenario of Software Outsourcing to India

Software Outsourcing to India is rapidly becoming a global practice as international corporations recognise its multiple benefits. The software outsourcing budget of global leaders has increased significantly and the worldwide expenditure on outsourcing services is expected to grow from $140 billion in 2005 to over $220 billion by 2010. Most importantly, corporate giants in the USA, Europe and Japan prefer India for cost-effective and high-quality software solutions. According to National Association for Software and Services Companies (NASSCOM), software outsourcing industry is heading towards $1.2 trillion by 2006-07. And India, as one of the biggest software outsourcing service providers, is likely to gain the most.

India is an ideal offshore destination due to various cutting-edge advantages. Let's take a closer look at the factors highlighting the potentials of IT outsourcing to India

Quality Indian IT Firms

India offers vendor sophistication, as more than 200 companies are quality accredited and serve more than three hundred Fortune 500 companies. Indian software outsourcing firms meet international standards and comply with the ISO & SEI-CMM (Capability Maturity Model) standards. Three out of every four SEI-CMM 5 companies worldwide are located in India.

Large Database of Quality Human Resources

The abundance of highly qualified and technically skilled English-speaking computer professionals is the key to success when it comes to IT outsourcing to India. The country churns out 75,000 IT graduates and two million English-speaking graduates every year. According to a recent study, around 17 million professionals will be eligible to join the IT industry by 2008.

Cost Effective IT Outsourcing Solutions

Substantial cost-saving can be achieved by IT outsourcing to India, as compensation packages are much lower. Studies and analyses suggest that outsourcing business to India saves as much as 70%.

Reliable, State-of-the-art Infrastructure

The comprehensive IT infrastructure makes India the most viable outsourcing option for the corporate houses worldwide. Excellent telecom, ISP and cellular networks are available across the country. In addition, India has reliable satellite and submarine communication links that facilitate good band connectivity with the rest of the world.

Robust growth potentials

According to McKinsey & Co., by 2008, the country is projected to achieve $70-80 billion in software exports and ITES earnings. The Indian software and ITES sectors are poised to achieve long-term export potentials and their contribution to the GDP will also go up from just about 2% to 10% by 2008.

The growth is being fuelled by the following factors:

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A large mass of potential “blockbuster” customers are all set to take off.

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Familiarity and experience with offshoring is dramatically increasing the breadth of service lines.

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As offshoring becomes more mainstream, global majors experience increasing pressure to move a significant portion of their work to India.

Favourable Government Policies

IT is regarded as one of the top five priority industries in India. It is a part of the national agenda and policies are framed so as to obtain maximum benefit out of IT outsourcing to India.

Major initiatives taken by the Govt. of India:

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All policies and decisions are custom made, keeping in mind the need to achieve maximum benefit for the outsourcing industry.

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The liberalisation and deregulation initiatives support growth and integration with the global economy.

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Reduced licensing requirements to make foreign technology accessible.

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Fewer restrictions on investments.

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Growth-oriented EXIM policy that attempts to remove some of the existing procedural deterrents and anomalies which have hampered software exports.

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De-regulating the software and the ITES market even further and creating a world-class business environment where the industry can gain momentum.

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Tax incentives to boost the IT sector.

Advantage Olive

Software Outsourcing is rapidly becoming an accepted management tool for redefining and re-energising business processes. It challenges today’s managers to rethink the traditional, vertically integrated firm in favour of a more flexible organisation – structured around core competencies and long-term, outside relationships.

Olive e-Business is a global Web solutions and software outsourcing company with a state-of-the-art development centre in New Delhi, India, which is endorsed with Microsoft Certified Competencies in Business Process and Integration, Integrated E-Business Solutions and Network Infrastructure Solution. Banking on its proven expertise in technology, the 9001:2008 ISO certified company offers a complete array of outsourcing services in web design, web development, internet marketing, web hosting and provides valued clients with bespoke solutions at a fraction of the original costs. We are a highly talented team of professionals, delivering customised solutions at a great value.

Olive Web Services at a Glance

The efficaciousness of any solution becomes perfect when it is completely complemented by the existing business strategies, practices, structures and philosophies of a company. Olive develops each web solution to suit your specific requirements and meet your business objectives. And our total focus on customer satisfaction makes us your outsourcing partner of choice.
An overview of our integrated e-business solutions, Web-enabled services and software development programmes will further highlight Olive’s competencies. We offer web services in the following areas:

e-Business Solutions

Web Solutions

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Web site Design & Development

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Custom Web Application Development

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Web Hosting

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Search Engine Optimisation/Internet Marketing

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Content Development

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Website Content Management Solutions

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e-Commerce Solutions

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B2B & B2C Portal Development

Business Process Automation

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Intranet & Extranet

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Document Management Systems

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e-CRM Solutions

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Supply Chain Management

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Sales Force Automation

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Workflow Management

Project Experience

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Distributed customised projects

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Product development

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Package customisation

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Quality Assurance and Testing for our clients’ products

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Offshore software maintenance

How Software Outsourcing to Olive Works

Tying up with Olive e-Business for your software outsourcing requirements will help gain the following advantages:

Streamlined business and split risks. With outsourcing some of your work, your company will become more flexible and more dynamic to face new challenges.

Reduce Operational Costs

Olive helps its clients reduce overall operational costs associated with custom Web solutions development, technical support and maintenance. A lot more can be achieved within your stipulated budgets as a result of our extremely competitive cost structures.

How you gain

Web design and web development outsourcing to Olive is ideal for one-time applications. If you need to develop mission-critical and time-bound applications which not only require big investments but also a large workforce, web design and web development outsourcing will be the most viable and cost-effective option.

Save on manpower and training costs.

Reduce overheads, free up resources.

Focus on Core Competencies

Offload non-core functions and focus on broader business issues such as strategic decision making, process re-engineering and managing partner relationships. Olive will handle all operational details and provide competent services at a lower cost.

How you gain

Web design and web development outsourcing to Olive lessens the burden of investing capital funds in non-core business areas, so that these would be readily available for core functions.

Web design and web development outsourcing can also improve certain financial measurements by eliminating the need to show return on equity from capital investments in non-core areas.

Web design and web development outsourcing to Olive will help you reduce the overall IT management burden and enhance tactical/strategic advantages.

Experience Unbeatable Customer Support

Olive has a state-of-the-art offshore development centre in New Delhi, India, and full-fledged offices & customer support desks in Cardiff (UK), Vancouver (Canada), Dubai (UAE), Ruwi (Oman). All members of Team Olive pay personal attention to our valued overseas clients/customers.

How you gain through software outsourcing

Round-the-clock support & maintenance, as well as incredible response times. Olive’s dedicated development centre and customer support desks are fully equipped to provide detailed information on every project while our experienced professionals are ready to respond instantaneously to any technical issues.

Olive has a secure extranet/customer service portal for customers, as well as for our onsite/offshore teams. This extranet is used for uploading project reports, latest codes, prototypes, support ticketing, document management, etc.

Olive’s Offshore Model

Infrastructure

Sprawled across 10000 sq. ft. of prime space, Olive has a state-of-the-art offshore development centre (ODC) in New Delhi, India, to meet your requirements for innovative Web solutions, custom software and business process automation tools. In addition to our cutting-edge infrastructure in India, the company operates from strategic global offices in the UK, Canada, UAE and Oman in order to serve our international clientele even better.

Dedicated Facilities & Security: While multiple projects run concurrently at the development centre, the development team for each project is allotted dedicated work space, hardware & software. Access to the project area is controlled to adhere to the confidentiality requirements of our valued customers.

Cross-Disciplinary Professional Team

Our cross-disciplinary team of highly qualified and experienced professionals is always ready to solve the most complex business/technology problems. Our team includes:

Web Designers

e-Business Strategists

Internet Marketers/SEO Consultants

Project Managers

Software Engineers

Quality Engineers

Account Managers

Content Developers & Internet Copywriters

Server and Network Administrators

Customer Support Personnel

Technologies

The company offers a comprehensive set of technical competencies and services to support our clients' requirements.

Olive has come up with a robust process for designing, developing and deploying innovative e-business solutions including Web solutions, custom software and business process automation tools. Expertise in various technology platforms enables us to design high-end and scalable products & systems. For the effective management of a project, the complete process has been divided into six major activity areas. These include:

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Project Management

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Project Life Cycle

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Configuration Management

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Change Control

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Software Engineering

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Quality Assurance

Quality Assurance & Testing

Olive has a well-defined roadmap to review and audit various activities performed during the entire project life cycle. We put special emphasis on the Software Testing Process including Planning, Implementation and Quality Assurance phases. Testing is performed at several points in the Software Development Life Cycle (SDLC) as an application is constructed component by component into a functioning system. By following a rigorous testing methodology with reviews at various levels and sign- offs from the customer, Olive is able to deliver quality solutions to match your specific requirements.

Engagement Models

Client engagements at Olive fall under two major categories:

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Price: Usually the preferred method in more complex projects which lead to strategic, long-term engagements with clients.

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Time & Material: Usually the preferred route if Olive is not a proven partner of a client. Although valued as an account entry strategy, it is also considered to be the preferred method for e-Consulting where engagements are short and the rates are high.

These engagements are then executed in two ways:

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On site: Usually the preferred method if the engagement is short (less than 3 months) and there is a high degree of change requests anticipated or if the risk profile of the client is deemed high.

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Offshore development: Preferred for strategic customers who have chosen Olive as a preferred development partner. Also the preferred route for long-term development contracts. Clearly, combinations of all the above methods are possible.