Common Questions

What do I need to do to start using the service?

You must complete your registration before you can begin using SafeZone

Will I be tracked all the time?

No, the Safezone App only shares your location with the response team or campus security when you press one of the three alert buttons (Emergency, First Aid, Help), or Check-In. Even then, your location is only ever shared with professional responders. Your right to privacy is always respected. You can cancel any alert or check-in at any time.

How long will it take the responders to reach me?

Once your alert is activated, all members of your organizations’ response team receive the alert within seconds and a responder will start moving to your location, calling you as they do so. The time it takes to reach you will depend on your proximity to the various responder locations.

Can I raise an alert without touching my phone?

You can use a wearable device such as an Apple watch or a Bluetooth Low-Energy Duress button to raise an alert without your phone.