Sunwing is a great company to work for as the job is challenging in a way where you are convincing clients to purchase travel. It was a challenge I loved as I enjoy speaking to clients and getting to know them inside out, and picking a product that is right for them. Another great aspect of the company is that my co-workers were one of many things that I looked forward to, going in in the mornings. It was a great work environment where everyone was always willing to help. I think the hardest part would have been getting familiar with all the products, with over 74 destinations and countless hotels still to this day I'm sure I don't know them all.

My typical day at work would start off saying hi to all my colleagues with a smile and loggin in to the TTS system we used to reserve booking in our system and start taking in calls.

I learned how to become more confident with speaking with characters of all kinds of people and how to talk and discus product and make a sale while at the same time giving a great service making our brand "Sunwing" have a good reputation.

Pros

Great work environment, everyone respected everybody with good energy

Cons

Random timed shifts, reset every week making it difficult to organize free time for myself.

Sunwing Vacations was an amazing place to do an internship for. I was always learning something new everyday and my coworkers were so open and welcoming. The management was amazing, they made me feel comfortable if I ever wanted to talk to them. They always made me feel as if I was really part of the team. The hardest part of the job was probably having to tell a passenger "no" to a certain request or not being able to get hotel requests done in time. The most enjoyable part was that it was extremely rewarding.

This company is really about their bottom line. No organization and just work overload without a thanks. The management in one department is completely involved in their needs and their work travels do not care about the unhappy employees that go into work everyday because they need the money.

A typical day in the office would be starting at 9am and working individually on the claims we receive. During the time we are working on the claims, we are also working with our problem solving skills, and providing excellent customer service to our clients. Our office is not a call center, but we do receive many calls that we must attend, in order to keep our clients satisfied.

The department I currently work for is very team oriented. Everyone provides each other with great assistance when needed.

I do not think there is a hard part of the job, as there is a solution to almost everything. When I do need assistance, I go directly to my Senior Manager in order to come up with a solution.

During my time with my current employer, my writing skills have became stronger, as well as my interpersonal skills.

It is a very enjoyable place to work, as the work environment is very easy going. My colleagues are also very friendly.

By the end of the work day, we are required to close a minimum of 8-10 files/claims. In my case, I usually close 15-20 per day.

I work as a reservation agent in Sunwings Call Centre. It's great because I have the opportunity to talk to both public and Agents to help them find "the perfect destination get a way" While helping others find their way, I too get to explore these destinations to help serve our customers better! This job also takes lots of paitence, which is a good thing I have, and has high and fast call volume so I have learned to work at a fast pace!!

Very good work environment. Management is excellent and there is work/life balance.Everone is treated with respectand dignity which has resulted in a focused unified team of individuals all working towards common goals.