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I
was
reminded
recently
of
a
piece
of
truth
from
a
past
McKinsey
Quarterly
interview
with
Brad
Bird,
the
Oscar-winning
director
from
Pixar
–
director
of
The
Incredibles
and
Ratatouille
–
where
he
said:
“Not
all
shots
are
created
equal.
Certain
shots
need
to
be
perfect,
others
need
to
be
very
good,
and
there
... [ + Read more ]

We’ve
all
been
there:
Waiting
for
a
response
or
decision
to
be
made.
In
this
blog
post
--
Decision
Latency
Revisited
--
James
Taylor
refers
to
Richard
Hackathorn's
value-time
curve
as
it
relates
to
Response
Latency.
Simply,
the
curve
demonstrates
that
waiting
too
long
for
a
response
can
reduce
the
perceived
... [ + Read more ]

If
you
would
like
to
really
learn
how
to
use
ODM
to
make
your
business
operations
better,
you
might
be
interested
in
attending
one
of
these
live
"Meet
the
Experts
in
ODM"
workshops. Toronto:
January
30Jersey
City,
NJ:
February
5Atlanta,
GA:
February
6Columbus,
OH:
February
20 During
the
workshop,
ODM
experts
will
... [ + Read more ]

The
start
of
any
year
is
an
apt
time
to
review
options
for
success
or
research
possible
solutions
to
take
advantage
of
current
opportunities.So
as
a
follow-on
to
last
week’s
post
–
How
Does
BRMS
Support
Decision
Management
–
I
wanted
to
share
this
recently
released
competitive
review
of
some
of
the
leading
Operational
Decision
Management
... [ + Read more ]

I’m
starting
the
year
off
with
a
focus
on
business
rules
for
two
reasons:
They
are
essential
for
making
the
right
decisions
consistently
and
precisely
across
business
applications
and
processes.
(And
shouldn’t
that
be
a
new
year
resolution?)They
have
moved
from
being
a
... [ + Read more ]

As
we
close
out
another
year,
there’s
the
temptation
to
offer
grand
summaries
or
predictions.
Instead
I’ll
highlight
a
couple
of
the
practical
trends
and
happenings
in
the
decision
management
space
as
alluded
to
in
this
Forbes.com
interview
about
the
shift
from
Big
Data
to
Decisions.Going
forward,
look
for
these
trending
behaviors
in
the
... [ + Read more ]

Note
from
Good
Decision!
editor:
This
is
the
first
of
what
will
become
a
series
of
CTO
posts
addressing
some
of
the
frequently
asked
questions
around
business
process
and
decision
management.
Thank
you
to
Eric
Herness,
IBM
Distinguished
Engineer,
BPM
and
Decision
Management
CTO,
for
his
first
post
in
this
series.
As
the
CTO
of
... [ + Read more ]

Next
Wednesday,
December
5,
at
11am
ET,
there's
a
live
video
chat
about
the
changing
world
of
business
process
management.
Think
BPM
supported
by
Social,
Mobile,
Analytics,
Operational
Decision
Management
(ODM)
and
Cloud
capabilities
to
achieve
operational
excellence
and
sustainability.
The
30-minute
chat
will
focus
on
topics
such
as,
the
state
of
the
market,
scaling
... [ + Read more ]

It’s
a
tough
environment
when
only
a
minute
percentage
of
companies
can
truly
differentiate
themselves
from
their
competitors
on
product
and
pricing
alone.
In
fact,
the
playing
field
is
leveled
for
the
majority;
compounding
this
challenge
is
the
complexity
of
changing
regulations
and
the
need
for
greater
transparency
at
a
time
when
all
internal
and
... [ + Read more ]