If you have an
inquiry about your order or want to know the order
shipping status, if you need to return a merchandise for a refund or replacement,
or you have questions related
with our products, service, or website, please feel free to email us at
any time. We understand time is very important to you, we will try our best
to respond to your email as soon as possible and
you should expect a response within 24 hours during weekdays.

Not like other
companies filter customers' emails to reduce
workload, we like to hear your voice. No
matter what kind of questions you have, please feel free to
contact us at any time. We understand your time is valuable,
the maximum waiting time for our response is 24 hours during weekdays, and we
will try our
best to answer your questions as soon as possible.

For all cases, you must obtain a merchandise return
authorization number before you send the package back to us. We will
email you return instruction once we receive your request. Please note:

We offer 30 days money back guarantee. All returns
for refund or exchange must be within 30 days of
the order date. Thereafter, all sales are final.

Shipping
& Handling Charge is non-refundable. All refunds will
be credited less the freight charge and insurance.

All credits will be made back to the
original payment method.

Return merchandise must be received
within 15 business days from the date of issuing return
instruction or the return will be refused.

The merchandise must be returned in its original packaging
and condition, with the tag, sticker still intact, not worn, or altered.

It is your responsibility to ship the
merchandise
back to us for an exchange or a new replacement, and we will pay
the shipping charge from us to you.

We provide 1 year replacement warranty. All
exchanges or replacements will be shipped after we have received and
processed your return. If the item is out of stock and
pending for new shipment, we will notify you immediately by
email.

Your Purchase Date:

* Required
(MM/DD/YYYY)

Your Order ID:

* Optional, but highly recommended

Your device model number:

* Required

Your Subject:

Merchandise problem and your request (refund or request): It will help us determine and
resolve your problem quickly if you provide more details.

Characters in the picture:

* Required, case
sensitive

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All brand names and trademarks are the properties of their respective owners. Its use in connection with merchandise offered for sale herein is intended only
to indicate the compatibility of our replacements to the products with trademarks. It in no way is intended to indicate affiliation with or endorsement by the owner of the trademark.