ACCESS A SHARED MAILBOX
If you have permissions to a shared mailbox, the shared mailbox will
automatically display in your Folder pane in Outlook.
NOTE If your admin has only recently provided you access to a shared
mailbox, it may take a short tim...

SUBJECT: How to Download and Install the Adobe Flash Player Browser
Plugin
DATE: 9/18/2014
AUTHOR: CTDLC Support
PRODUCT: Adobe Flash Player (v.15)
QUESTION: How do I download the Adobe Flash Player plugin and install
it into my web browser(s)?
...

SUBJECT: How to Download and Install the Adobe Reader
DATE: 9/18/2014
AUTHOR: CTDLC Support
PRODUCT: Adobe Reader XI
QUESTION: How do I download the Adobe Reader XI application and
install it on my computer?
ANSWER:To begin the process of instal...

ENVIRONMENT
Google Chrome & various operating systems
-------------------------
PURPOSE
The purpose of this article is to detail the process on how to
download & install the Google Chrome internet browser.
-------------------------
Google Chrome is ...

ENVIRONMENT
Office 365/Outlook
-------------------------
PURPOSE
The purpose of this article is to provide the steps to disable the
Clutter feature in Office 365/Outlook.
-------------------------
HOW-TO GUIDE
Please refer to the attached PDF, for ...

ENVIRONMENT
Office 365
-------------------------
PURPOSE
The purpose of this article is to provide all of the content that
Charter Oak has readily available for Office 365, such as training
resources and Office 2013 downloads.
*NOTE: This article is...

ENVIRONMENT
Office 365 (formerly Webmail)
-------------------------
PURPOSE
The purpose of this article is to provide instructions on how COSC
students and faculty can install the full Microsoft Office 2013 suite.
-------------------------
HOW-TO GU...