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Assertiveness is the ability to make clear what you think, feel and want in order to get closer to your goals, while respecting the other. In this practice-oriented course, you will learn how to defend your own interests and needs in an assertive way.

Mindmapping will enable you to do all of this in a far more efficient way, with less energy and less loss of time. Mindmapping also helps to get rid of our traditional thinking patterns, enabling us to make our brain work in a more creative way.

In this hands-on course, participants will learn the causes for conflict situations, preventive measures to keep them from occurring and steps to effectively resolve conflicts and turn them into win-win situations.

The internet totally changed the game for existing marketing strategies and created a new type of consumer at the same time. In this practice-oriented course you will learn all the ins and outs of online marketing techniques, enabling you to set up rewarding e-marketing campaigns with limited budgets.

Any professional who wants to effectively present, convince or sell ideals, projects or plans to others can benefit from this training. We will help you bring the right message across in a confident and effective way. You will discover how to make your presentations memorable, relevant and impressive.

Getting free press attention is not that difficult. A well written press release already enhances your chances for publication in the media. In this training course you will learn how to compile a waterproof press file, how to address the press and how to assess the effective value of a free press article.

Often being the first point of contact, the telephone is seriously under-rated as a factor in creating that vital first impression. In this training participants will learn the basics of customer service and how to project a professional telephone image.

Assertiveness is the ability to make clear what you think, feel and want in order to get closer to your goals, while respecting the other. In this practice-oriented course, you will learn how to defend your own interests and needs in an assertive way.

Any professional who wants to effectively present, convince or sell ideals, projects or plans to others can benefit from this training. We will help you bring the right message across in a confident and effective way. You will discover how to make your presentations memorable, relevant and impressive.

Successfully dealing with the media requires planning, strategy and experience.
Whether you are preparing for interviews with newspapers, magazines, radio or TV, our goal is simple: to make you confident, comfortable and relaxed in any interview situation and give you the ability to control not only your message but also your exact quotes used by the media.