8MATE Matrix 42

8MATE Matrix 42

The 8MATE Matrix42 connects 8MAN with the IT Service Management Solution Matrix 42. In the solution built by Futuredat GmbH employees can order file server permissions by using the Matrix42 self service portal. Data Owners or Administrators check the order in a standardized process. In case of approval 8MAN starts automatically and creates the desired permissions on the file server. The whole process follows Microsoft Best Practice: For each permission an Active Directory group is created. All activities are tracked in Matrix42 and the 8MAN logbook.