The Digital Optimization Analyst plays a critical role at Student Loan Hero by evaluating on-site consumer behavior and creating and running tests (optimizations) across StudentLoanHero.com to drive audience engagement and revenue growth. Impacting all parts of the business, the Analyst will drive insights leading to revenue-generating actions and will participate in key conversations across the Product, Design, Content, Marketing, and Optimization Teams.

Website Optimization: Provide recommendations for website optimizations, set up test design, and execute tests according to plan. Follow up with deeper analysis to determine best next steps following a test.

Dashboard Creation and Automation: Based on the KPIs, create and automate dashboards for key stakeholders.

Training and Support: Assist key stakeholders in discovering their own insights from the data across key digital analytics tools. Provide quick answers to ad hoc requests and guidance for more complex business and data questions.

Tool/Technology Implementation: Collaborate with development team to highlight requirements for implementation (placing tags on the site, data capture requirements, etc.)

Student Loan Hero is a fully remote team. We have team members all over the world, in cities including NYC, Austin, Portland, Santiago, and St. Petersburg.

Since we’re located all over the world, communication using Slack, Gmail, Basecamp, Google Hangouts, and other tools is key for us. Don’t worry—you won’t be alone. We communicate regularly throughout the day.

As a growing company, most team members get to wear multiple hats, giving you tremendous learning and development opportunities. We believe in giving our team members autonomy to work on projects that interest them. Also, we place value on the output of each team member, and not simply the amount of facetime or hours you spend working.

A large part of our culture and values is transparency – we believe that team members should collaborate and communicate, not compete or engage in office politics.

At the same time, we like to make work as much fun as possible and “embrace the weird” about ourselves. We encourage our team to grow both personally and professionally, which is why we offer wellness and educational stipends, as well as several other great perks.

Above all, we’re proud to work on meaningful projects that impact the financial health of millions of people.

Job Requirements

Must be authorized to work in the U.S.

Bachelor’s Degree and core courses in a quantitative field such as Business/Finance, Economics, Statistics, Mathematics, Computer Science, Psychology, etc.

2-3 years of experience in digital analytics, digital marketing analytics, website optimization, or related field