NVRs Cannot Be Detected Because the PNM Process Is Abnormal

Version:
l iNVS V100R002C01
l iNVS V100R002C02Symptoms:
The NVR processes are normal and the NVRs are in multi-machine mode, but the ESM cannot detect any NVRs.

Alarm Information

None.

Handling Process

Run the service iNVS restart command to restart the PNM process.
Run the ps -e|grep PNM command.
If the PNM process is started properly, the following output is displayed:
PNM process started properly

Root Cause

Cause analysis:
1. Connect an SSH tool to the management unit.
The default user name is root and default password is 123456.
2. Run the ps -e|grep PNM command.
If the PNM process is not started properly, the output does not contain NVS_PNM or PNM_SOAPSvr.
PNM process not started properlyConclusion:
The PNM service process is abnormal, which causes that the NVRs cannot be detected.