Jimmy
Guterman points out that the only industries that call their customers
"users" are drugs and high tech. This seems true enough to me.

Given that, let's take a moment to admire the strange coindence in the fact
that at NITI, we independently invented the term Release Pusher to
refer to the people who manage the release schedule and are responsible for
getting the release out on time. "What, a Pusher? It sounds like you're
selling drugs!" the naysayers naysaid.