FELICIANA BANK’S INTERNET BANKING SERVICE IS SECURE

Protecting your personal, business and account information is our highest priority. That is why we are providing multi-factor-authentication, the latest measure of security for internet banking.

All users will be required to select challenge questions and answers, select a unique image and create a personal description for the image that is only known by you. Each time you log in thereafter, the image will appear to verify to you that you are on the official Feliciana Bank’s website before entering your password. You will not have to select a new password during this process.

The final level of this security is the authentication of your computer. Feliciana Bank has the ability to recognize the computer or computers from which you usually log on. If our system detects a suspicious login due to an unfamiliar computer, it will automatically present you with challenge questions that were previously selected.

WITH THESE LAYERS OF SECURITY, GETTING STARTED IS EASY!

Step 1: Login using your Access ID.

Step 2: Select a picture from the image library.

Step 3: Create a personal description (passmark phrase)

Step 4: Select your challenge questions and provide your answers.

Step 5: Select whether to register this computer.

Note: Only register personal computers that you frequently use and are not available for public use.

Step 6: Select NEXT

The next time you log onto our Internet Banking Service, Feliciana Bank will recognize you and display the image and personal description (passmark phrase) you selected. If we don’t recognize the computer you are using to log in, we will ask you to answer one of the security questions you previously created. After completion of the steps above, if you don’t see the image you selected, exit the site immediately and notify the bank.