After your order is paid, a message confirming your booking with a link to your personal account will be sent to your e-mail and phone number. On your account you will have all the details of your reservation.

Payments

You can pay some services on our website on the day of the trip, but mostly all the services are booked with partial or full payment. If you want to pay on the day of the tour, please contact the booking manager via online chat (in the bottom right corner of the website or on your account) to clarify whether it is possible.

You can cancel your reservation by contacting the booking manager through online chat (in the bottom right corner of the website or on your account) or by sending an email to info@mybalitrips.com with your order number.
A full refund is made if you cancel your trip at least 48 hours in advance for all events except those listed below.
Exceptions:
- full refund is possible only if cancelled at least 7 days before the event of Motocross, Yachts and Diving.