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Process Excellence Pays For Taxpayers

19 August 2015

The NSW Government corporate and shared service reform program, which provides efficiencies and savings for New South Wales, was recently recognised at the International Quality and Productivity Centre (IQPC) PEX Awards in Sydney.

The Central Corporate and Shared Services Reform Program (CSSRP) in the Department of Finance, Services and Innovation (DFSI) was a finalist in two categories - Best Approach to Drive Cultural Change and Best Improvement Project and received an honorary mention for the latter.

DFSI Deputy Secretary Anthony Lean said a commitment to process excellence was yielding benefits for IT consumers across government.

“The approach for procuring modern ERP systems has evolved and there are more choices available over traditional in-house delivery,” he said.

CSSRP given Honorary Mention at the PEX Process Excellence Week 2015

29 July 2015

The Corporate & Shared Services Reform Program (CSSRP) has received an honorary mention for Best Improvement Project Award at the PEX Process Excellence Australia Week 2015

The CSSRP was nominated for two prestigious awards at PEX Week. As well as Best Improvement Project Award, the Program was also shortlisted for the Best Approach to Drive Culture Change Award.

PEX Process Excellence Week Australia 2015 recognises organisations which are adopting innovative technologies and cost-efficient solutions to improve their processes. The winning organisations were revealed on July 28, in Sydney. For more information, please see here.

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Relationship Blossoms After NSW Government Speed Date With Industry

30 May 2015

Government agency buyers and industry vendors came together with suppliers and buyers co-creating a shared marketplace and exploring future prospects at a NSW Government Engaging on Postmodern Enterprise Resource Planning (ERP) forum in Sydney recently.

Delivered in partnership with the Australian Information Industry Association (AIIA), the NSW Department of Finance and Services and Innovation (DFSI), hosted more than 110 industry suppliers who had two minutes each to pitch their products and services to 85 government buyers from 30 NSW departments.

Event: NSW Government Engaging on Postmodern ERP

30 May 2015

The Corporate Shared Services Reform Program (CSSRP), in partnership with NSW Procurement and Australian Information Industry Association (AIIA) hosted a very successful and well-received event: NSW Government Engaging on Postmodern ERP, on April 29 2015 in Sydney.

The day was an excellent opportunity for government and industry to collaborate on the provision of ERP and related corporate and shared services. Government agency buyers and industry vendors were brought together to best understand how ERP products and services from a range of short-listed industry suppliers could be accessed through the ICT Services Catalogue.

The event was organised by the CSSRP, which provides a conduit between agency buyers and industry suppliers and assists with adaptive sourcing and the transition to postmodern ERP.

The CSSRP supports sector-wide NSW government agencies in the reform of their corporate and shared services operations. The program assists to consolidate and standardise their CSS functions, reduce operating costs, improve efficiency and reduce risk by providing implementation accelerators including methods, processes, tools and knowledge.

CSSRP’s primary product is a set of NSW Government Standard Business Processes. Industry suppliers are encouraged to offer systems and services that align to these processes.

Procurement categories Q03 and Q04 SaaS and PaaS and Q05 Expense Management System (EMS) have prequalification criteria based on the ability of the systems to underpin these NSW Government Standard Business Processes.

Enterprise Asset Management Business Processes

20 February 2015

In February 2015, NSW Government officially launched a comprehensive set of end-to-end business processes for Enterprise Asset Management (EAM) as part of the V6.0 release of the suite of NSW Government Standard Business Processes. The suite also includes processes for HR, Finance and Procurement.

The Treasury and Finance Cluster developed the EAM standard business processes, which are aligned to the International Asset Management Standards (IS0 55000) series. The processes and EAM and are contextualised for NSW Government to include relevant policy and legislative requirements.

Simon Smith, Chief Executive Officer, NSW Department of Finance and Services and Innovation, said at the launch: “Government is taking a smarter, whole-of-life approach to managing assets; that is, managing the whole life cycle of an asset, not just its acquisition and maintenance stages, but a holistic focus that also includes the planning and renewal stages.”

Accessing the Business Processes

The most current published version of the NSW Government Standard Business Processes (including the EAM Business Processes) is maintained in ARIS Publisher. Agency staff and Industry suppliers who have access to the NSW Standard Business Processes through the Knowledgehub Learning Management System are now able to access the latest version the Business processes, including the EAM processes.

Industry Update

The Central CSSRP team have been working with NSW Procurement to assist Industry to access the current published version NSW Government Standard Business Processes. Industry suppliers wishing to access the processes simply need to become an approved supplier on the ICT Services Scheme sub category Q01PTa: Products and Services aligned to the NSW Government Standard Business Processes by completing a short online training course. To date over 60 companies have enrolled staff in the training. Additionally, the new sub category Q05PTr: Expense Management Systems including PCards has also gone live.