New account

Hi, I've tried creating two accounts, but each time, it shows me getting the 3 starting items, then sends me to the equip menu, but I do not have the items and I can't buy them either. I have the gold for it, but there is no buy button. What do I do?

That didn't work either, I log backed in and put the same nickname in, then it took me to the mech equip thing and I still have no items nor can I buy them. Is there a way to delete this account and try to remake it?

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