Taplause

Understand customers and employees better

RESTAURANTS, HUMAN RESOURCES, RECREATION - TAPLAUSE FITS FOR EVERY SERVICE

Connecting you with customers

Taplause feedback channel is designed for managers and business owners who are not in direct contact with customers. Running business in multiple locations or having organization between you and the customers. These are the cases where Taplause feedback management app can help you the most

TAPLAUSE IMPROVES YOUR BUSINESS WITH PROFESSIONAL KPIs

With Taplause feedback management app, you get efficient key performance indicators to work at.

You are quickly able to see where the feedback comes from, what is it about and is it positive or negative. This gives you an outstanding undestanding on how your business run in different locations / venues. For companies where Net Promoter Score is established, we can toggle NPS (Net Promoter Score) scale to be used instead of our more-fun plus and minus buttons.

Taplause is easy to use

We understand that you want to focus on the running of your business. That's why we have made it so easy to get started with Taplause feedback management app.

We will notify you when any feedback has been received, so that you can stay focused on the decision making

Manage your feedbacks in real time

Receiving daily feedback can help with the strategic planning of your business

Receiving feedback from your customers via Taplause informs you of all the good and bad aspects of your business.
What's best is that you will get notification of any feedback within seconds of the time it was submitted.
This allows you to solve daily issues immediately and start understanding and developing the bigger picture.

Know it, no IT

Using Taplause feedback management doesn't have to be an IT decision

By using our cloud solution, it means no installation, no setup, no integrations.
Our goal is that Taplause feedback management app can be taken into use at anytime by anyone wishing to improve their business by listening to their customers.
Start small. We are there to support you as you develop.

Clients recommend Taplause

Taplause feedback management app helps us so much in our product development efforts. And the best thing is that these are real comments from real customers.

The real-time feedback from our customers drives our staff to serve them even better. This is a positive circle that results in highly satisfied customers.

Taplause feedback management app has offered an opportunity for our customers to express their opinions on our service. We got very positive feedback. Now we know that our customers are fully satisfied with us.

JUHA SALONENHead of Sales at Maalaistuote Vataja

TERO KAIKKONENDivision Director at Restamax

RASMUS HIRTENTREUHead of Business at Euro Oil

Our feedback specialists

Getting started with Taplause feedback management app is easy and we have made our best efforts to enable the use of self service. If like us, however you prefer to have a meeting in person or would like to set up a Skype meeting, please do not hesitate to contact us, so that we can get to know you better.

Our local specialists will help you to select the best feedback management options for you and your business, and to get your Taplause cloud solution perfect for use

START LISTENING FEEDBACK NOW!

"It's my passion to tell people the difference they'll make once they start listening to customers. Taplause feedback management app was invented when I felt that I did not know properly how my customers felt in my previous work. Don't hesitate to contact us when you feel the same!"