Monitoring Citrix in 3D: A Must for Delivering Great User Experience

Citrix XenApp and XenDesktop are among the most performance-critical technologies being used in enterprise networks today. Just a small glitch - anywhere in your infrastructure - can result in a poor user experience. The growing number of tiers in the Citrix stack and the increased use of virtualization technologies and cloud-based services all make Citrix performance management even more challenging.

In this webinar, you will discover why enterprises utilizing Citrix technologies must look to adopt a monitoring strategy that is focused on three key dimensions - reach, depth and speed. You will learn why:

- Reach of performance monitoring to cover every layer of every tier of the Citrix infrastructure is important to help identify and remediate slowdowns - regardless of their origin
- Depth of visibility into the Citrix stack and the other tiers matters for ensuring truly preventive performance management
- Speed of problem resolution is critical for ensuring user satisfaction and how it can be achieved through automatic analysis, baselining and root-cause diagnosis

In addition, we will address how a comprehensive performance monitoring solution goes well beyond routine troubleshooting and problem isolation by helping to optimize and right-size the infrastructure as well as deliver maximum value for the organization's IT investment.

Citrix and Virtual Desktop infrastructures (VDI) are highly performance sensitive. Slow logons, session disconnects and screen freezes are just some of the performance issues that Citrix administrators have to deal with. To deliver the best user experience, administrators must be able to proactively detect and resolve performance issues, before they become business impacting. And when problems do occur, Citrix administrators must be able to quickly determine where the root-cause lies: Is it in the storage, hypervisor, network, delivery controller, provisioning servers, XenApp and/or XenDesktop VDAs, database, or StoreFront? Diverse back-end applications, remote network connections, client capabilities can also add to the challenge of desktop virtualization.

What are the 5 ‘Must Haves’ you need in your Citrix Performance Management Toolkit, so you can proactively manage your Citrix infrastructure, detect and resolve performance issues quickly and deliver the best end-user experience? Join this presentation by Bala Vaidhinathan, CTO of eG Innovations for these 5 ‘Must Have’ tools for Citrix performance management:

GPU technology improves Citrix virtual desktops and applications, but to truly deliver an immersive user experience that scales, organizations need to manage the complete GPU deployment lifecycle – from designing the infrastructure, to managing and optimizing a production environment, to responding to user issues dynamically, in real-time.

eG Innovations in partnership with NVIDIA is delivering comprehensive monitoring capabilities that enable IT to better manage all aspects of the user experience, tapping into new GPU-sourced insights that aid in design right-sizing, proactive infrastructure optimization and help desk issue remediation. This new joint solution integrates eG Enterprise with NVIDIA GRID software to provide actionable insights through host-level, guest-level, and application-level analytics.

Attend this webinar to learn how to deliver complete lifecycle management of the end user experience for GPU-powered applications and desktops.

Performance management of Citrix technologies has always been a challenge. Determining if user complaints of Citrix logon slowness, session disconnects, screen freezes, etc. are caused by the Citrix stack or by one of the supporting tiers has often been a time consuming and knowledge intensive process. Virtualization of Citrix applications has only added to the challenge.

Join this webinar "A Deep Dive Into Comprehensive Citrix & VDI Monitoring with eG Enterprise" to learn how eG Innovations, one of the earliest Citrix-focused monitoring software vendors, has been adapting its eG Enterprise solution to keep pace with Citrix technology evolution.

93% of respondents to the 2016 Citrix Performance Survey see Citrix XenApp and XenDesktop as two of the most performance sensitive technologies in use in enterprise networks today. Slow logins, frequent session disconnects and slow screen refreshes are just some of common complaints that Citrix administrators have to deal with these days. Furthermore, often when a user complains that their desktop is slow or an application is slow to launch, the issue is not in the Citrix tiers – but instead in the network, the virtualization platform, or storage tiers. End-to-end visibility, root-cause diagnosis and proactive alerting are therefore key requirements for Citrix administrators.

Join us for this webinar, ‘Choosing a Citrix Monitoring Strategy: Key Capabilities and Pitfalls to Avoid‘, where Citrix Certified Expert Rob Beekmans, Senior Consultant with PQR, a Citrix Platinum Advisor, and Srinivas Ramanathan, CEO of eG Innovations, will discuss the key requirements of effective Citrix performance monitoring as well as common pitfalls you need to avoid.

Today, poor user experience is a business problem, not just an IT problem. If the performance of your web applications is consistently poor, your users will take their business to a competitor.

Traditionally, IT managers have been “data center” focused, looking at system resource metrics rather than the end user experience. Even when performance is considered at the application level, the metrics are based on individual elements (SQL response time, application heap usage, etc.) and are not focused on what is really happening from the users’ perspective. The data center-centric approach is insufficient for effective application performance management. Performance could be perfectly fine on the server-side, but be horrible when viewed from the end user perspective.

Watch this webinar to learn how to monitor, diagnose and report on the real user experience for your business-critical web applications.

Citrix XenApp and XenDesktop are among the most performance-critical technologies being used in enterprise networks today. Just a small glitch - anywhere in your infrastructure - can result in a poor user experience. The growing number of tiers in the Citrix stack and the increased use of virtualization technologies and cloud-based services all make Citrix performance management even more challenging.

In this webinar, you will discover why enterprises utilizing Citrix technologies must look to adopt a monitoring strategy that is focused on three key dimensions - reach, depth and speed. You will learn why:

- Reach of performance monitoring to cover every layer of every tier of the Citrix infrastructure is important to help identify and remediate slowdowns - regardless of their origin
- Depth of visibility into the Citrix stack and the other tiers matters for ensuring truly preventive performance management
- Speed of problem resolution is critical for ensuring user satisfaction and how it can be achieved through automatic analysis, baselining and root-cause diagnosis

In addition, we will address how a comprehensive performance monitoring solution goes well beyond routine troubleshooting and problem isolation by helping to optimize and right-size the infrastructure as well as deliver maximum value for the organization's IT investment.

Application and desktop virtualization offer so much promise for smart growth, flexibility and cost savings in healthcare IT today, but along with this potential comes substantial risk. Poor performance and a bad end-user experience can degrade productivity, inflate management costs and, worst of all, negatively impact quality of care and patient satisfaction. At the same time, the healthcare IT infrastructure has increased in both scale and complexity. Hence, administrators struggle to determine when a slowdown happens, what is the cause: Citrix? VMware? Storage? Windows? A Specific Application?

Scott Villinski, National Director, State and Local Government Enterprise Mobility Sales

More and more of the business and communications of government agencies are now conducted via mobile devices, including tablets and smartphones. While this can enhance productivity, it also poses security and policy challenges. In this webcast you'll learn some of your options for managing mobile users.

IT performance management isn’t about monitoring CPU, memory or disk space any more. One of the toughest application performance challenges for any IT administrator is when a user says "my application is slow". You have to be able to quickly determine what the real cause of the problem is - is it in the network, the database, the application, storage? The fact that applications are using multi-tier architectures and being deployed in cloud and virtualized infrastructures only adds to the challenge.

Join us for this webinar where Frank Ohlhorst, Enterprise IT Analyst & Consultant and Srinivas Ramanathan, CEO of eG Innovations, will discuss the best practices for troubleshooting and prevention so even before a user complains their application is slow, you can pinpoint exactly where the cause of a problem lies – ensuring quick resolution and a positive user experience.

Citrix application infrastructures are very performance sensitive. A small problem anywhere in your infrastructure can quickly lead to frustrated users complaining to the help desk that “Citrix is slow” or “Citrix is not working”. You then have to spend hours finding out where the real problem lies before you can resolve it and restore a positive user experience. Is it really a Citrix issue, or is the issue actually originating somewhere else in the infrastructure – i.e., the network, application, virtual platform, storage, etc.?

In this webinar, Bala Vaidhinathan, CTO of eG Innovations, will discuss how you can extend Microsoft System Center Operations Manager (SCOM) to monitor and manage Citrix infrastructures end to end, so when a user complains that Citrix is slow, you can pinpoint exactly where the cause of the problem lies — in just one click.

In today’s world, there is an immense opportunity for enterprises to drive business value from better leveraging mobile, social, data, and cloud technology. It can be as simple as empowering end users with their preferred devices in a secure, compliant fashion. Microsoft is focused on empowering you and your organization to be more productive with our solutions.

Whether you’re working in your office or on the go, you get a familiar, top-of-the-line set of productivity tools. Office applications —always the latest versions—let you create, edit, and share from your PC/Mac or your iOS, Android, or Windows device with anyone in real time. Whether you’re working online or off, from your computer, tablet, or phone, Office 365 has you covered.

In this webcast you will learn how Microsoft provides a secure, enterprise-grade productivity solution across any device, for any type of worker.

In today’s ever-changing, fast-paced workplace, connecting and collaborating with others has never been more important. Providing users with access to information globally, on any device, is something that can really change how your users collaborate with each other.

Join Microsoft Technology Center Solutions Architect Mark King as he takes you on an interactive journey through Microsoft’s newly updated Connected Collaboration stack. In this session you will see how Microsoft is making it even easier to connect and collaborate with colleagues faster than before.

Services, solutions, and products to be covered in this session include:
•Enterprise social connections and machine learning
•Advanced collaboration within email and Outlook 2016
•Scaling real-time connections, from one-on-one to thousands, with Skype for Business 2016
•Office 2016
•Contextual conversations with enterprise video in Office 365
•Best of breed groups
•Rich media production with MIX, Snip, and PowerPoint 2016
•Easy multi-modality corporate news and event capture

Windows 10 is designed to have natural interactions, provide mobility of experience, ensure trust with your data, delight consumers and IT, and be a universal platform and store. In this session, we will review Windows as a service, newly enabled engaging experiences, and the new possibilities that will take shape with the universal Windows Platform.

As Microsoft's business becomes more digitized and device oriented, and customers experience and interact with Microsoft across more channels, the bar raises for IT to deliver business value. Come listen to Microsoft IT leaders Jacky Wright, Brad Bell and B.J. Moore as they discuss empowering Microsoft's global workforce.

The enterprise capabilities of Windows 10 were built with deep customer input and designed to help IT departments address today’s challenges. Focusing exclusively on new innovations in security, manageability, deployment and servicing, this session will explain the why behind the new capabilities, how they work, and what you will need to prepare for them.

To extend Microsoft SCOM for heterogeneous environments that include Citrix, SAP, Siebel, VMware, Oracle, Sybase, DB2, Java, etc., multiple management packs are often deployed - one for each non-Microsoft platform. But the lack of integration between management packs leads to long problem identification and diagnosis cycles, resulting in poor user experience and loss in productivity.

The eG Enterprise Microsoft SCOM Management Pack allows you to centrally monitor performance both across your entire infrastructure and deep throughout each individual tier, automatically identifying the root causes of performance issues, improving service delivery, saving time and increasing IT value.

In this live solution tour, you will learn how to escape siloed monitoring and leverage your SCOM environment to gain real-time insight into every factor that affects your end users’ experience, across your entire infrastructure.

Whether adopting Exchange Online, or rolling out Office 365 web or native mobile apps, many organizations are still trying to figure out a deployment and user management strategy that spans the mobile cloud. Learn how VMware Identity Manager can simply federate even the most complex Active Directory environments and then automate the provisioning and licensing of Office 365 accounts while users simply login with their existing credentials. Then learn how to integrate Office 365 for mobile platforms with AirWatch Mobile Management to secure data at rest on iOS, Android and Windows 10 devices.

Join this session to find out more about what's new with the Horizon portfolio of desktop and application virtualization solutions--including Horizon 6, Horizon Air and Horizon Flex and how these products tie into the software defined datacenter-understand how other customers are taking advantage of these technologies and map out a plan for when to deliver these services through a cloud provider and when to manage these on premises.

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