Need Help?

Electronic Correspondence

Electronic Correspondence allows you to receive most, but not all, of your unemployment benefits notices and forms electronically, such as the Notice of Application for Unemployment Benefits, Notice of Potential Chargeback, claim determinations, and more. All Electronic Correspondence documents are also available as accessible versions for visually impaired customers.

You will need:

TWC employer tax account number

Federal Employer Identification Number (FEIN)

If TWC has sent an unemployment benefits document in the last two weeks, you may need information from the document.

Technology Requirements & Privacy

Technology Requirements

In Internet Explorer version 8 or higher, the Content Advisor must be disabled to access TWC's Internet systems. If you try to logon but receive the message, "The system has logged you off. Please logon again to access the requested page.", then ensure that your browser’s Content Advisor is disabled. You can check the Content Advisor setting or change it by following these steps: On the browser, select Tools. Select Internet Options. Select Content. When the Content Advisor is disabled, the Enable button displays. When the Content Advisor is enabled, the Disable button displays. To change the setting, select the button that displays (Enable or Disable). If prompted, enter the password. Select OK to close the Internet Options window. Close the browser, reopen it and try to logon again.

More Information

Equal Opportunity Employer/Program
Auxiliary aids and services are available upon request to individuals with disabilities.
Deaf, hard-of-hearing or speech-impaired customers may contact TWC through the relay service provider of their choice. Equal opportunity is the law.