Shift Supervisor (MD/VA)

Sarku Japan® a national restaurant Asian concept is currently hiring Shift Supervisors at a number of our Street Level locations in Maryland and Virginia:

Aspen Hill Shopping Center (Silver Spring, MD)

Coventry Plaza Shopping Center (Clinton, MD)

Foundry Row (Owings Mills, MD)

Towne Centre at Laurel (Laurel, MD)

Dulles Landing Shopping Center (Arcola, VA)

King’s Crossing Shopping Center (Alexandria, VA)

Stafford Marketplace (Stafford, VA)

Turnpike Shopping Center (Fairfax, VA)

As a Shift Supervisor, you will be responsible for:

Assist the Store Manager in executing a successful service during schedule shift, and with the human resources and administrative duties at the store level

Lead team members to deliver excellent customer service by acting with a customer comes first approach

Maintain a calm demeanor with a sense of urgency during peak service hours to keep store operating to standard

Coach team members by providing clear, specific instructions and positive feedback.Lead by example throughout the shift

Organize opening and closing duties as assigned

Assist with hiring and training and provide feedback to store manager on team performance during shift

Adhere to and ensure team members follow company’s operational policies and procedures, including food handling and preparation, accuracy of orders and portions, cash handling, cleaning, store safety and security

Ideal Candidate:

Put customers first and take absolute pride in everything you do

Outgoing personality and positive can-do attitude.

Ability to work under pressure in a fast-paced environment

Attention to details

A team player, with strong interpersonal skills and ability to build relationships

Ability to direct the work of others

Effective communication skills

Minimum 1-year restaurant experience, back of house experience an asset

Experience with supervising a team an asset

Available to work flexible hours, including evenings, on weekends and holidays

Benefits:

Training to prepare you for success

Medical, Dental and Vision Insurance for full time equivalent employees and eligible dependents