paid and undelivered service!

I did not receive the vps purchased more than 72 hours, they do not respond to the ticket for 2 days. Payment was authorized via paypal and was not delivered by the company. Unfortunately I can not even havaliar the service of the company because they did not even deliver the paid vps.

awesome services

By me purchasing a shared hosting from MyServerPlanet Ltd was a good decision. I am running my personal website on their hosting plan and not facing any type of problem. Speed of their server is really impressive while my website ...Läs mer

is getting several visitors on a regular basis. I am really satisfied with their services.

They refuse to let you cancel your account

This company did not provide a means to cancel my account and did not respond to emails requesting info on how to cancel my account. When they updated their website to allow customers to cancel their accounts I was able to cancel ...Läs mer

it but then they continued billing me $4.33 per month anyways. When I asked them why they continued to bill me for a cancelled service they blamed me and said it was my fault for not also cancelling my subscription payment with PayPal. All and all the worst VPS provider I have ever dealt with and worthy of a bad review.

You told PayPal on the 19th of the month that there was an unauthorized charge on your account and it was a fraud transaction, PayPal then sided with us because they sai...Läs mer

d that your account wasn't used in a fraudulent matter.

We provide a clear way for you to cancel, we have had no communication from you other today where you wanted a refund on your charge that you have put in with Paypal.

As far as I can see, our Director has gone above and beyond to try and help you through this so you do not get charged another month for what you haven't used.

As we are humans in this world, we do require a bit of time to help everyone out. We even tried to give you advice in the initial ticket you logged with us as. Please refer back to that ticket so we can still provide a solution for you.

So far so good

I’m just starting up with my own blog website and I have decided to trust the promises of MyServerPlanet. The shared hosting works fine so far and I’m extremely happy for the free site constructor which helps me design and build m...Läs mer

y own website up to scratch. Whenever I have questions or if I'm stuck I can always find someone to help me out. Great experience so far.

Unbelievable Experience

I was searching a hosting for my news website. I was bit confused about the downtime and speed of vps server. I got reference of myserverplanet from one of my friend. Now, I am happy with their services.

Best Support and Service!

Last month, I bought VPS Hosting service. I am fully satisfied with their services. During my installation, i found some problem (which was my mistake) but they help me to solve in a very polite and professional manner. Currently,...Läs mer

I am facing not any kind of problem. No downtime. Good speed. Worth of money.

Newer Company with Quality Hosting

MyServerPlanet was only launched in 2014, but the people who launched it were in the hosting business before. They say that they have over ten years of experience in this industry so they won't likely make any common mistakes that some newer hosting companies are known for. They are focused on keeping their services state of the art and always using very high end hardware. They do have a lot of options to choose from and they all seem to be quite nice. The company is based in England and operates out of nice data centers. It seems that they don't own their own data centers, but just rent space from existing ones. This is a very common practice and since they appear to be very selective about which centers they operate out of it may actually offer you a better hosting solution than you could otherwise expect.

Uptime & Reliability

Very Stable - Some Speed Issues

This company offers a 99.9% uptime guarantee with additional perks like a 99.99% network guarantee. While slightly more complicated than most companies, their uptime is very good. They operate out of great data centers and have a good reputation for keeping their sites up and running. While researching the company, I did find a couple of people complaining about the speed of their site at times. While it is impossible to verify specifics on these types of complaints it is almost certainly because the users had the entry level hosting option, which may have been oversold. Also, load times are very subjective so take these complaints as nothing more than anecdotal.

Features

Some Very Impressive Features

Regardless of what type of hosting you need, they will have something nice for you. Their entry level hosting is a shared solution but it has some impressive features. First, they use solid state drives for all their packages, which will help add stability and speed to your hosting experience. At the entry level they give you 1.5 gigs of space, which is great. You also get 100 gigs of bandwidth, which is more than enough for most any site. As you move up, you get better services as is usual. They don't limit you on things like add on domains or live support, which is nice. The company uses cPanel for their control panel solution, which is what most people will want. In addition to the shared solutions, you'll get access to VPS and dedicated servers. In both cases the hardware is quite impressive and it seems that most people will be very happy with any level of hosting from this company.

Support

Nice Hosting Support

This company has a good reputation for hosting support. They are available 24/7 through a ticketing system and they are also fairly active on social media where you can ask for help. They offer a nice knowledge base of information for those who are looking to learn more about their hosting or provide some self-troubleshooting.

Pricing

Very nice Pricing Options

Their prices are surprisingly low for what you're getting. The entry level hosting solution, which is a shared solution, is only 5.40 Euros annually. This annual price is shockingly low, especially since you get such a high amount of disk space and other features. This does make one worry about over selling of the servers at the entry level. As you move up, the prices will climb as well. Throughout their hosting options, however, the prices remain either below average or right in line with the average prices, which is nice. Most people will be very happy with the amount they have to pay for their hosting with this company.

Summary

Very Nice Hosting Option

This company has a good reputation and seems to offer nice hosting at a very nice price. While they are fairly new, they do seem to have a good company going and will likely be around for a long time to come. Their customers seem to be overall happy, and given the great prices, they will likely continue to grow and expand over the years. If you are not concerned with the few complaints of slower load times, this is a great company to consider. Pros: