" Real Genuine Customer Testimonials "We Will Be Adding New Testimonials Weekly - Thanks To All Our Happy Customers* These are actual customers testimonials - Our customers are extremely happy and these are their expressions *

Any mention of companies and site links given from customers testimonials are not directly the opinion of our company. We do however check the validity of any posted complaints about other companies to assure they are accurate and true. If you're a company that believes a link or statement is false, call us and we will verify it's validity and remove anything untrue.

We finally were able to get the beds put up yesterday. I became quite ill shortly after we ordered them in October and between illness and Holidays (Thanksgiving and Christmas), coupled with hospitalizations and trips to and from Drs. and Hospital for outpatient tests, we just didn't get time until now to get them installed. I replaced a Select Comfort air bed which I forgot how many parts and pieces went into that installation until disassembly.

The bed is wonderful to sleep on. First night was last night and with my severe back problems and leg swelling this bed is wonderful. I know it has only been one night, but I haven't been able to sleep in a bed for the past six years. I have only had a large recliner for sleeping purposes. This is so much more comfortable than the recliner on which I was only able to achieve two or three hours of continuous sleep. I slept a full six hours of straight, uninterrupted sleep! I couldn't even do that in the hospital! I'm sure, once everything is put together as it is supposed to be, every night from then on will have similar results.\

I wanted to thank you for your recommendation in getting this new adjustable bed for me and my husband. My husband wants to thank you for saving us from almost buying from Craftmatic and spending $1500 more ...

Also did you know they were featured on a national television show called inside edition, and another online company told us to do a search for " Craftmatic Scam " on google and we found hundreds of complaints .. You should let your other customer know this ..

Well, anyway.. thank you for your fantastic service, we got the beds 2 weeks ago and sleep like teenagers again... We are very happy and thought a nice testimonial would be nice to send you. You were also right about the other online companies not taking back the bed bases on return .. They do only take the mattresses back like you said. Thanks for all your honesty and help!

P.S. Thanks for the upgraded bamboo organic mattress covers, they are so comfortable i don't want to leave my bed =)

MANY THANKS AND EXTREME GRATITUDE FOR THE WONDERFUL PEOPLE AT ADJUSTABLE BEDS DIRECT.

AFTER A HORRIFFIC EXPERIENCE WITH ANOTHER COMPANY ONLINE, ADJUSTABLE BEDS DIRECT NOT ONLY GOT ME THE BED I WANTED, BUT GOT IT HERE ON A EXTREME RUSH ORDER, ONCE I EXPLAINED I WAS IN SERIOUS PAIN. THE FOLLOW UP WAS OUTSTANDING. YOU KEPT IN TOUCH WITH ME AND WERE ACTUALLY ABLE TO ANSWER MY QUESTIONS PROMPTLY. BEST SLEEP I HAVE HAD IN A LONG TIME. I CAN'T THANK YOU ENOUGH!

SLEEPING SO MUCH BETTER NOW!!! WILL HAVE A LONG BATTLE WITH CRAFTMATIC AHEAD OF ME FOR MY CREDIT.

Sincerely,

Pennysue Munz

MILLINOCKET, ME - USA

From: Paul Gianella

Subject: My Experience With Adjustable Beds Direct

ATTENTION: Michael Peterson

Purchased:Twin Infinity Bed With Certipur 8" Memory Foam Mattress

Dear Adjustable Beds Direct,

I just received my adjustable bed and it is wonderful. The massage feature is fantastic. It fit perfectly in the space provided and was delivered promptly within 10 days of ordering. Adjustable beds direct will definitely have my business again in the future. Their phone support is one of the best I’ve encountered.

I wanted to thank you from the bottom of my heart for helping my parents get back together into their bedroom after 10 years sleeping apart. As you know my father does not have long to live and my mother wanted to be able to sleep with him in the same room again before he is no longer with us. I never knew there was a bed that had 2 sides where they could be together in the same room and both control their beds seperately, Im not up to date with new technology :(

My Mother said her repaired hip has not felt this good in over 7 years since she fell and wanted me to send you a blessing for saving her the pain she was going through by recommending the perfect mattress for her recovery. My father also send his blessings for getting mom back in the room with him. They seem very happy and I noticed a big change in them when i last visited, In fact I even tried the bed myself and i must say im very Impressed!

You will forever be in our thoughts and i will definately send any one i know looking for a bed to your company because you truly are exactly what you say you are and that is not easy to find these days. God Bless

My 85 year old mother who was able to move into our home as scheduled because the remainder of the bed DID arrive on time!!! Your salesman was so delightful and helpful in assisting me with the bed order and getting it processed quickly in order to get it to my home on time. Initially I was concerned because I was told that the top mattress would be delivered first but after a call and an email, the top mattress was delivered the morning that my mother moved in and was able to have the bed to sleep on. She loves the bed and has never been able to enjoy an adjustable bed before other than when in the hospital. The motor is quiet and the bed is very comfortable. The price was truly a surprise. I am an owner of a Craftmatic that I paid nearly 6 grand for and now we sit with a weld that didn't hold and so the bottom section of my husbands side doesn't work. We can take it to a welder but the reason we bought that bed is because my husband has had 3 back surgeries and can't manhandle the bed to take it to a welder. These are like many of the reasons that CraftMatic went belly up.

I just wanted to take this moment to extend my appreciation of the service and quality of bed we received. For less that 2 grand my mother has a wonderful bed and the service we experienced was just great!!

Andrew: I really meant to write you last October(2011)after the delivery of our beds, but time went by, and I never got around to it. I was very nervous about buying something that expensive on the internet, but everything went so smoothly, I changed my mind. I did have to call you about the delivery here in Denver, and you called the freight office, and we received the beds that afternoon!

Then, just the day before yesterday (January 10, 2012), as my husband’s home health aide was preparing to get him out of bed, the head of the bed came down, and we couldn’t get it to work. I thought to myself, “That’s what I get for buying on the internet". Who will fix this in a hurry, now?” But, I called you, and you were out of the office, so someone else took care of this for me. My husband is almost totally disabled from a neuromuscular disease similar to ALS, and needs to have the aide use a Hoyer lift to get in and out of bed. It works much better if the head of the bed is elevated, so it was very important to get it repaired promptly. Our aide talked to the man who helped us (I think it was John Martin), and they figured out what was wrong, He said that we should call the warranty Department, which we did, and they were so helpful, and said they would send the part overnight express, and it got here the next morning. He said he would call your Denver repairman, and he would get in touch with us. Dean Anderson, the repairman, called us that evening, and said that if I would call when the part arrived, he would come and fix it that day. So, the next morning the part arrived at our door (we live in a retirement village), I called Dean, he came and fixed it that evening in about 15 minutes, and all was well!

I can’t tell you how much we appreciated such prompt service. We will recommend you to all our friends and new neighbors! Thank you very much. Your lifetime warranty is exactly what you say.

Mike....thanks....I called the number you gave me for technical support and got directions on setting the frequency so the remotes work independently....all done...we slept well last night....beds were comfortable, feel good, look good and we like them..... I do have to admit that I was nervous on making such a large purchase without seeing the exact bed, but I am relieved that what we got is exactly as you described....thanks for your professional assistance, and competitive pricing.....we look forward to many good nights of restful sleep.

Everything you promised me happened and then some! Expedited delivery to 7 business days, easy setup by my husband and son, and my mother said it is like sleeping on a cloud- and she is not easy to please when it comes to a bed. She came home from hip surgery quite worried about her new bed…..until she sat on it for the first time…love at first ‘sight.’

So I want to keep my promise to write a referral for you and your future customers.

I read all the other testimonials and was still queasy about the large purchase online, but to anyone who is reading this, PLEASE, do yourself a huge favor and trust this company. I will buy all future beds from them and wish I had known about them much sooner.

Thank you for your patience with my anxiety about the purchase. You are exactly who you present yourself to be, and that is a rare and special thing to find these days.

I wanted to send a quick note to thank you for a wonderful product I ordered last month. My goodness, I never realized how much a bed could make a difference in getting rid of pain I've had for over 30 years now. This bed is exactly what the doctor ordered literally. God bless you guys and thanks for all the honest and helpful tips you gave us.

Thanks for all your fine service and sticking to your word. The bed was a rush (7 days) and you delivered what was promised. The Queen size bed works perfectly , the firmness is very nice and the cover is excellent. The pricing was a great value and beat the competitors by several hundred at least without much negotiating.

I would like to tell you how extremely satisfied I am purchasing the Twin Long Harmony Classic Adjustable Wired Remote Bed from your company. I needed to find the right bed that was affordable and comfortable for my mother who is 86 yrs. old. Your sales assistant was very knowledgeable about your products, especially the life time warranty, which no other company offers. The bed was delivered in perfect condition and in less than 2 weeks. I couldn't believe how easy it was to set-up...it was hassle free! Both the mattress, which is organic, and the frame is made of high quality, along with a very quiet motor. Of course I had to try it out first....a person who loves to take naps....it is so nice to be able to adjust the bed to the right position that suits your comfort. I would highly recommend those who need an adjustable bed to come to you.

As a physician I get a special discounts from Sleep Number™ and Tempur-Pedic™ in the mail every month. When I do my research I usually try to compare offers to see if I can do better.

I wanted you to know that I am very thankful to have found your site online and called to speak with you about your products and services, you saved me a lot of time and money!

Even though I was getting a substantial discount from Sleep Number which is what i was really looking for, You gave me a better price and from what I can tell so far a superior product. Your base is very quiet and the motors on the airbed are also not as loud as the Sleep Number pump I heard at the local store.

All in all I feel my decision has been justified and I am very happy with my purchase and saving buying from your company! You did a great job at explaining the difference's which made my decision easier!

Thanks for making me a believer and spending the time with me that I needed to be convinced to give your 120 night money back guarantee a test run ... So far so good. Fantastic quality products I must admit!

I hope you remember me. My name is DelDerie Keaton From Ohio. You are my angel sentfrom God. This is our story.

I contracted Inclusion Body Myositis in 2007 and had been having problems getting in and out of bed. I purchased an adjustable from one of your competitors. It was not only very uncomfortable, but much to high to get into with out my Daughter making a makeshift ramp and flinging my legs over to get into bed. I even fell trying to get out of it by myself. So I purchased an Infinity adjustable recliner chair. Thats what I was sleeping in cause I could sit in it and it would lift me out with assistance but I could only sleep on my back which was getting very old and uncomfortable being in that chair 24/7.

I sent the bed back and started searching for an up and down for an adjustable bed. It would need to lower and raise itself electrically. This bed I needed because the bed had to get low enough for me to get into and but not too high that I could not get out of. I can't get out of regular chairs without a lifter.

I started to search the internet and came upon an ad from Adjustable Beds Direct. I called the number Andrew answered and inquired about a high/low adjustable bed. I told him what I needed and why and Andrew told me that they did not recommend that kind of bed and explained what they had that would work the same for less money. I said thanks but no thanks. Been there done that and had to send it back. I hung up the phone and continued my search. In about 5 minutes. Andrew calls me back getting my number from caller ID.

Andrew and I started chatting back and forth. He saying his bed is just what I needed and I saying no it wasn't. You guaranteed that this is the bed I needed. I was still very reluctant but after you said that if I did not like it and it did not work, I had 120 days to return it. I said OK kicking myself . Andrew told me to call him the minute the delievery guys got to my house so he could explain how to properly set it up to work for my needs.

In a couple of weeks the guys came to deliever my bed and set it up. I called Andrew and told him that I did not think this bed was going to work. I started having an anxiety attack. I was afraid of the bed. I could not breath. I was afraid to even try it. I have 4 grown kids and they were all angry with me for again buying something that I can't use. Later that evening while setting in my recliner.

My youngest daughter called me in and she sat on the bed and said Mom this may work. Its not as high as we thought after my son and grandson put the higher legs on.

HaHa it worked I couldn't believe it. I can get in bed without the ramp and I can get out of it without the help of my daughter and being afraid to fall. Its so comfortable I don't want to get out. Your adjustable head helps me to get out of bed with no issues like the competitors bed gave me. You were right when you told me your beds work different than competitors beds.

Thank You Andrew. You are the Best. You are my angel. I still don"t know why you called me back, But im glad you did. You are a God Send. I can't thank you enough. You stayed with me to the very end and talked me through it. You Are My Angel - Anyone who needs a testimonial can contact me with no problem

Just wanted to send a quick note to tell you that you were absolutely right and we love your recommended mattress for the hip pain and the husband being overweight. We have been through 4-5 mattresses in the last 5 years and none of the stores would take them back because my husband weighs 350lbs and they say it's not covered under their warranty!

After searching for weeks we realized that after speaking to you on the phone that we couldn't lose with your 100% lifetime warranty & 120 day money back trial. We just wanted to tell you that you have saved us a lot of trouble and headache searching for the right product and wondering how we would get around the warranty issue with my husbands weight.

Im just glad we called and spoke to you and finally decided to give you a try ... It worked out wonderfully for us!

I think I tossed the actual mail from SLEEP COMFORT, but I know what that man said to me.. he called my home to check on my decision, I was dealing with three companies to find the best deal. The paper I got from him was sent in the mail. I called a phone number we got from TV. My decision was to go with you. I found you online which was scary in it self for me.. When he found that out, he just started trashing you and your company. I was very scared that I had just lost $3,000. he said you were not actually a business. That you got all your "Mattresses" from China, Which by the way i know is NOT TRUE because the Law label says Made in the USA on the mattresses we got from you!

I can't believe all the lies these people told me to steal a sale from you. I hope your customers read this and don't fall for their lies like i almost did. You guys should sue SLEEP COMFORT for slander!

I almost believed them and was devastated that there would be no bed and that we lost our money. When I called you to say we may want to cancel our deal, you explained that it couldn't be done that way and the beds were already on the way. You were very professional and tried to help me understand your policy posted on your site. As it turns out, the mattresses came when you said they would. The bed arrived several days later and was set up by two very nice young men. I am now sleeping in my own bed which I haven't done in years.

SLEEP COMFORT definately lied to me and im very upset that they attacked you guys like they did... We thank you so much for getting us such a fantastic product that definately has changed our lives. We are so happy we found you online and didn't get tricked into buying from SLEEP COMFORT.

Jan B - P.S - Please don't post my last name im afraid of what sleep comfort may try to do to me - I will provide details to any customer who needs the truth.

P.P.S - The main rep I spoke with from SLEEP COMFORT was Dave Johnson and i also spoke to Ron Miller they were pleasantly nasty and said they didn't want me to get ripped off - What a Contradiction!

I have a terminal, progressive, neuromuscular condition that was recently diagnosed. I'm only 42 years old. Along with the emotional impact this has had on my family, it has had a tremendous financial impact. Michael was quick to offer assistance for me to get into a hospital-like bed. I haven't encountered that kind of kindness and generosity to date.

It is nice to see that there are still people and companies in the world that value people over the bottom line.

I would like to take a moment to thank you for your as promised 120 Day Sleep Trial Guarantee. We received our split king Infinity 9000 adjustable beds loaded, wireless remote, massage and wall hugger in November of 09. In January we decided an adjustable bed was not what we needed, although we loved the adjustable feature as well as the massage feature. When we contacted your company to return the bed, we experienced a pleasant response from Andrew as to how and when to return the bed. He explained how and when the credit would take place problem free! The customer service was outstanding. We were thanked by Andrew for trying your product and given a credit in a prompt punctual manner! Thank you.

Please feel free to use our names as references for prospective customers who need to talk to someone who actually purchased one of your excellent beds. We looked into buying an adjustable bed because of health problems, and the wish to finally have a really comfortable bed.

My partner and I (who are 67 and 7l respectively) have had two Select Comfort Sleep Number beds. While they were the best (and one of the most expensive) beds on the market when we bought them, over time the pillow top sagged (air bladders collapsed and the bed became uncomfortable) and after the first replacement under warranty, cost $350 to replace. Since you cannot turn the mattress the problem was not solvable unless you could afford to repeatedly replace parts. I have degenerative arthritis, and spinal stenosis and need to sleep with my head and upper body elevated to prevent pain in my arms, and back. My partner has restless legs, and while we wish to sleep in the same bed, in the same room, need a bed that doesn't transfer movement from side to side. In researching adjustable beds we determined that side by side beds are what we need. Your ads and our conversations convinced me that of all the many companies I looked into yours had the best warranty, the bed with all the features we needed, and far and away the best price.

I was extremely nervous about buying on the internet for such a big purchase, and about buying sight unseen. Despite your reassurances I was anxious about whether my credit information was safe, whether the bed would arrive as promised, and afraid I'd lose my money.

Your assurances proved to be true in every case. Your responses were prompt and thorough. The invoice arrived via email immediately. I was able to speak to you directly daily to get answers to my many questions, via your email addresss, phone or chat line. The bed, which was available in one of your satellite facilities, arrived in just a few days. It was delivered in a snowstorm, to our remote mountain home, by two uncomplaining, knowledgeable delivery men who had to install it upstairs after maneuvering it up a very narrow flight of stairs in our cabin. We were immediately impressed with the quality of the bed.

After originally choosing the split king extra long twins, with memory foam and no massage, we thought it over and decided that if we were going to spend that amount, and that since your price was much less than your competitors for the same features, we should upgrade to the latex mattress (which is thicker, cooler in summer, longer lasting and a little firmer) and include the massage units. We didn't want to be sorry later that we had missed those benefits.

We slept on the bed for several weeks before writing this recommendation. The latex mattress is firmer than our previous bed and took a little getting used to. The foam surface however makes for a magically soft surface feel while providing healthy and restorative support. The overall quality of the bed is excellent from what we can see and feel. Your warranty reassures us that if any problem should occur, we are protected, and your performance throughout this transaction makes us feel secure about that too. Too many good things to say to make a long story short, but we wish to say that the only problem we have with this bed is that we never want to get out of it. It is the most comfortable bed we have ever slept in. We feel fortunate to have come across your ad, and are very pleased to have done business with you. We love our bed.

Just to let you know that everything has arrived safely. We have set the bed up and used it and it is just fabulous! I am telling all my acquaintances about it and have invited all interested parties to try the beds out. I also received the bracket for the headboard-thank you. I am getting quotes on a custom headboard. Is there anything special I need totell them about the bracket attachment before I order a headboard? Conway Trucking was very good-nice people to deal with.Thank you so much for truly representing a reliable company with what appears so far to be a high quality product.

You were correct.......... This bed exceeds my expectations! In over 10 years, my sleep pattern has never been so positive. The king split adjustable bed in the talay latex with dual remotes..and zero gravity..has all the features ever needed to enjoy a blissful sleep.. I set the timer and the massagers are so relaxing I don't even remember what time I fell asleep!!

I used to restlessly sleep every 2 hours, toss and turn ..wake up exhausted and full of aches.......no morning stiffness or aches from tossing and my dark circles under my eyes are finally fading!

As a young 57 year old woman with arthritis, fibromyalgia, osteoporosis..this bed has helped my daily living. I actually feel better and I know this was the best decision for me.

I recommend for everyone to call 1-800-993-1012 and ask for Michael Peterson, he'll advise you with such courtesy and professionalism which adjustable bed would fit Your personal needs.

I would gladly be a source of reference for your company as I am a satisfied customer of the adjustable bed with dual massage and latex mattresses!!!!

I wanted to thank you in this email for your support in getting us this bed. When we started looking for this new bed i was in the hospital with the worst pain of my life due to my chronic arthritis, COPD, And Fibromyalgia. I was having a very hard time sleeping in my old bed which i paid a lot of money for in a local furniture store, Which by the way is now out of business.

Since i purchased my adjustable bed system from you online last month i have never slept better =)

My Fibromyalgia does not bother me as much and my back feels revitalized, also my husband is back in the bedroom with me after 10 years of sleeping in different bedrooms due to his unbelievable snoring which is gone now. Thank you for your help and professional service and my husband said thank you for the brackets, our head board and footboard fit perfectly.

You run a great company with great products, keep up the good work, Refferals are on the way.

Judy & Gary Nadeau - St Louis, MO

Subject: The Most Comfortable Beds I Have Ever Felt. Thank You So Much!

If anyone is a skeptic it would be myself. I am 87 years old and i have been in the carpet industry for over 50 years, Im now retired and enjoying my life in retirement. In my years of business and hard work my back has gotten worse as the years passed and i needed some sort of relief. My son is a Chiropractor in Los Angeles, CA and he did a search on Google for Adjustable Beds.

He found a few sites and did some investigative phone calls asking questions only a chiropractor would know to ask. He was given the run around by every company he called with high pressure sales and lots of stuttering sales people who most likely didn't know what the heck they were talking about, Until he called AdjustableBed.TV and spoke to Kevin.

A good judgment of character my son Immediately felt like this was the right place to do business with. He spoke for almost 45 minutes and not once was he rushed into buying anything, he simply got great answers to his tough questions and was very impressed with the knowledge and professionalism, but more importantly the prices were amazing!

My son did not want me to have my back at the flat bed position any longer than it had to be ... Although he takes care of my back on a weekly basis, I needed an Adjustable Bed for my COPD, Arthritis And ACID REFLUX in addition to my poor back.

He called on a Tuesday and the very next day the bed was delivered and set up in my home, which totally shocked and impressed myself and my wife. Apparently they have a location here in California in the Los Angeles area which they can deliver same day or next day. VERY IMPRESSIVE!

I now sleep like im 25 years old again and my wife is in heaven. I have never had so much pain relief with any medication or anything else i tried until i got this bed. If you live in the USA and need an Adjustable Bed get yours now from these guys!

They are professional and pleasant, If you live in California Los Angeles Area You can pay a little extra and get same day or next day delivery which is fantastic if your in pain like i was. God bless AdjustableBed.TV you earned this recommendation.

Albert Pohn - Los Angeles, CA

Subject: Michael, The Beds Arrived .. Im So Excited!

Hi Michael,

My hubby and I are in 7th Heaven. The set-up was flawless and the beds work perfectly.

Wooooo Hooooooo

I will write a letter of recommendation tomorrow...

Anita Palmer Albuq, NM

Sent: Thursday, June 25, 2009 12:59 PM

Subject: Thanks Again For All Your Help - We Love Our New Adjustable Bed!

I read the testimonial from Matt H. in Bridgeton NJ and our circumstances were almost the same. My husband had major back surgery 3 months ago at age 82; I have had 8 surgeries in the past 8 years.

1. Saw the ads on TV in the past.

2. Local merchant didn't even have a working remote to demo the beds at twice the price

3. Called Michael and got the info. Discussed it with my husband and then called back to order.

4. Got fearful that I hadn't seen the beds and the invoice had a different name. I was terrified that I had made a mistake but decided to trust since I did not find bad reports on the internet.

5. Michael gave an approx. date of arrival for the top mattresses. When I called him to see if he knew the delivery date, he gave the date. I was relieved when it was on time. (He ALWAYS replied when I made an inquiry).

6. Michael gave an approx date of arrival for the bottom of the beds. And sure enough the delivery company called with the 4 hour window of delivery, almost to the day.

7. The beds were delivered, set-up, the shipping boxes hauled away and old mattress taken outside, all by a major name moving company.

8. Husband and I were so delighted that we may never leave the bedroom.

I was in search of a new king size bed as my wife and I built a new home, our old bed needed to be thrown out, and I had back surgery three years ago and have slept in a recliner ever since. Laying down flat, since the surgery, has not agreed with me. The slight incline of the recliner worked well but I was not in the bed, sleeping with my wife… We looked at new beds in the past but the price for a king size dual adjustable bed plus a mattress was just too expensive from a retailer. So, when we moved into our new 2 story home I wanted to get back into the bedroom, sleep in a bed, and leave the recliner in the living room. So, I began to shop on line and came across the website www.AdjustableBed.TV and called their toll free phone number 1-800-993-1012 and spoke to Michael. I described the kind of bed we wanted with the pillow top memory foam mattress that I laid on while out shopping. He said he had the mattress and it was identical to what I was describing.

I was very skeptical about that because the price was so much lower. Plus, I was not able to put hands and eyes on it. I was shopping blind…I really thought to myself it can’t be the same mattress at this price. So, I continued to ask the representative about it and he re-assured me that it was the same. He was very knowledgeable about the product and convinced me to go for it. So, I ordered the mattress and adjustable frames. When the bed arrived I was still very skeptical about it, but let me tell you, once it was set up and I slept in it, I love it. I can sleep in a number of different positions which is important because of my back, and my wife can sleep flat if she chooses. Also, you can’t feel the other person moving around. I don’t have any soreness when I wake up in the morning and I get a good night’s sleep.

The bed had exceeded my expectations and I would recommend it to anyone looking for a good mattress and adjustable bed system. I purchased this bed because i researched and found no complaints online about this company, the site was very easy to navigate and the chat was great! If anyone out there needs a great product with a smooth no hassle delivery, call and ask for Michael im sure he'll help you as well.