spirit airlines I pruchased a round trip ticket with the unaware that even carry on wa 38.00 but i let it slide on new years eve my son had a 40 min lay over in las vegas they waited for lay over time to end then sa amboy, Washington

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I purchased my son a round trip ticket with spirit airlines think it was cheaper i even bought insurance just in case for 20. more first the charge 38. for carry on they tried to recharge for the layover swap even though he wasnt touching the bag but I let that go I was seeing my son for xmas that was more important. THEN on new years eve we said goodbye told him to call us when he got back to california let us know he was ok about midnight we get a text saying that spirit canceled this flight not offering another until jan 2nd no hotel or anything offered all other airlines are gone for the night no money they will only refund 43. on credit cards or 23. cash plus they pulled 12. in fees again my son had to pay 100. for friends to drive from sd ca to las vegas plus a hotel room that was reserved for him and his girlfriend in sd so the could go to a club for new years eve and be able not to drive walking distance to club he was supposed to be in san diego at 10pm. HOW CAN THEY GET AWAY WITH THAT my son heard the pilot he though talking to the counter girl saying not enough people on the flight to be worth flying how can that be legal.what if he was a child instead of 23 can we do anything.he ended up being out atleast 200.dollars

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.