Performance Analytics data collection and cleanup

SAVE AS PDF

Performance Analytics data collection
and cleanup

Performance Analytics uses scheduled jobs to collect and clean
scores and snapshots, and enables you to manually set or import scores.

How to create a data collection job for Performance Analytics data in the ServiceNow
platform. .

To collect data immediately for existing records, run a historical data collection job.

For ongoing data collection, choose one of the following methods to collect indicator scores
and snapshots based on the frequency and integrity of your data.

If you need to measure an indicator once a month, quarter, or year, enter scores manually or
import scores.

If you need to measure indicators more frequently, or you want to eliminate any human
involvement, use a scheduled data collection job.

Note:Performance Analytics snapshots are
the lists of records (sys_ids) that are collected at the
time that the scores for those records are collected. A snapshot is made only for
indicators with Collect records selected.

Performance Analytics data collection jobs do not collect scores older than specified in the
property com.snc.pa.dc.keep_snapshots_for. Scores or snapshots older than
this value are not collected during data collection.

Run a historical data collection job to collect scores and snapshots for existing records. When collecting data for the first time, such as for a new indicator, run historical data collection once to generate scores and snapshots for existing records.

Job logs display information about the data collection jobs that have run for Performance Analytics. You can view job logs, create events, and view and edit the event registry. The list view displays all log entries, unless filtered.