Concho Resources

Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

15

Concho Resources Inc. is an independent oil and gas exploration and production company based in Midland, Texas, and traded on the New York Stock Exchange. Founded in 2004, the company operates exclusively in the Permian Basin geologic province of west Texas and southeast New Mexico. The company has been headed since 2009 by Timothy A. Leach, who is president, chief executive officer, and chairman of the board.

Quick facts about Concho Resources

Key people

Timothy A. Leach (President, Chairman, and CEO)

Headquarters

Midland, Texas, United States

Traded as

NYSE: CXO
S&P 500 Component

Products

Crude oil and natural gas

Predecessor

Concho Equity Holdings

Net Promoter Score for Top Brands compared with Concho Resources

What is Net Promoter Score?

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.