Friday, July 3, 2015

A nifty depiction of a design process is the double diamond. I have found it useful for clarifying the intent of product development activities, and the purpose of various design tools. The process was originally developed in 2005 by The Design Council in UK (sources one and two), but many design companies have their own version of it (examples one, two, three, and four).

Tuesday, April 7, 2015

Last year I designed a simple design game for co-designing business processes and/or use cases. Since it has been used commercially in at least two companies, I decided to publish it under Creative Commons just to avoid any confusion with copyrights.

Sunday, February 15, 2015

The other week I was discussing the all-too-common difficulty of selling user experience design to executives and bigger companies in general. Startups seem to get the importance of user experience, and certainly companies whose customers are consumers. But why is this so difficult for big companies who are in B2B biz?

Monday, December 1, 2014

Too many companies are in trouble because no one is managing them. In the scope of this blog entry, management means managing work so that it works, and looking after the organization so that it is functional (and I really don’t care to get into the difference between management and leadership, or their various different flavours).

Saturday, February 15, 2014

Yet another take on using user-centered design methods in not only software but product and business development in general. The examples are mostly the same as in my previous talks, but the angle is different, and combines Customer Development / Business-Model Generation / Lean Startup as done by Marko Taipale with User-Centered Design.