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In one of my recent discussions on IIBA group in LinkedIn, related to whether BA's should be involved in estimation, a point came up about when does an estimate become a commitment for an organization. Thanks David Owens for participating in that discussion and raising a question that inspired this post!

How many times has a client asked you - "Can you send me a format in which I can write requirements? I want to use the format you normally use so that it is easy to understand for your team..." If your experience is similar to mine - scores of times. Sure enough, we send them samples and templates. How many clients came back with a filled in template? None. Why?

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