How do I hand over my choir's account on gerontius to another member of the choir?

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If you leave a choir, or are no longer on the committee, you may need to hand over responsibility for looking after your choir's details on gerontius to another member of the choir. To do this:

1) Log into gerontius using your choir user name and password 2) In the member area, Click on the link : "Your Email Address" 3) Enter the email address of the person you wish to hand over the account to.

We'll send them an email with your choir's login details, including a new password for security.

You can also use the same procedure if you change your email address.

nb On gerontius we store two email addresses (which can be the same) : your gerontius account email address, and your choir contact email address. Enquiries sent through your choir's feedback form on the site are sent to the choir contact email address. Everything relating to your gerontius account (including a new password, if you need one) is sent to your gerontius account email address.

Re: [Tim] How do I hand over my choir's account on gerontius to another member of the choir?
[In reply to]

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What do you do if the previous person has forgotten the user name and password? This is the situation I have found myself in. I have sent two E mails to you (Contact us), but have received no reply. In desperation I have logged on with a new name and password so that I can use the site - but I won't be able to change the previous details. How do I speak to a human being?