Overall Verified Testimonial Score

Composite Score

Comments: It cost almost the same to repair as to buy new gates. It was way to costly. Yes the gates are nice. But it should not cost almost the same to repair. That is just not right..I will never purchase another house with a pool because of the cost of those 2 gates. When a person is retired and on a fixed income, every penny counts. Thank goodness I got a Vetersn's discount..

Comments: I had a wrought iron fence repaired that included several post and other rusted out areas. Thomas McDonald was the service man who gave me the quote and did the work. I am very pleased with the materials used as well as the work that was performed. I would definitely recommend Universal Fence and Gate to anyone that needs repairs.

Comments: We needed our pool fence repaired and some sections had to be replaced. We also had them repair our RV gate. The only downgrade was that they did not clean up as well as we might have liked and we had to clean up after they left. Both the fence and RV gate look great and we are very pleased with the quality of the work.

Comments: Called on a Thursday and Tom was at the house the next day, Friday. He added a post to my fence that was needed to repair it. He cut into the old fence, added a post, welded, painted and cleaned up. All within the hour that he arrived. Great work and the fence looks great and is now solid when the gate closes. I Definitely recommend him.

Comments: Tom was extremely courteous and friendly. He explained exactly what needed to be done and quoted us a price before doing the work. The finished product was perfect. He even painted the repaired area of our wrought iron gate. We would highly recommend him and his company.

Comments: Tom and his crew did a great job putting up a beautiful redwood fence and gates . As well as repairing a cinder block column on such short notice . I would definitely use them again . Highly recommended ! Thanks , guys !

Comments: Tom and his crew worked for a couple of days in high heat and humidity, but that didn't deter them from completing the installation rapidly. They did a good job and the cost was both reasonable and acceptable. Thank you!

Comments: To begin , customer service was great to begin with. They came out right away, gave me a fair quote, explained everything well. They came that same week to start the fence, only took them 3 days to complete. The fence looks beautiful and well built. I highly reccomend them and reccomend their wood fence with steel frame.

Comments: Tom was especially easy to communicate with. He told us when he would be there, cleaned up after the job and did what he said he was going to do. We have been in the process of two years of remodeling work. If every one could be as communicative and reliable as Tom, it would be an easy thing to do.

Comments: Tom, the owner, was very good at meeting my fencing needs. When something wasn't done according to my wishes, he made it so. I was very specific and very fussy, and he was very pleasant about taking care of the finer details of the work. His work crew took the time to listen when I asked questions or said I wanted something tweaked. The end results are wonderful.

Comments: I had about 500 feet of fence installed with a mixture of fence types. The entry consisted of wrought iron gates/panels and concrete pillars. Then on the side and part of the back (about 200 ft) of chain link on hilly terrain. On the back side of the property they installed a 3 ft block wall and 3 ft view fence on top, powder coated to match my house trim paint.. Their workmanship was top notch and they went above and beyond to please the customer. I would definitely recommend Universal Fence and plan on using them again for my next fence project.

Comments: These guys were really fast and accurate. I had a 40 foot wall built and a gate hung and I was surprised how fast they were able to do it and it is perfectly straight . I would absolutely use them again for any masonry job that ever comes up here and I will recommend them to everyone.

Comments: Tim is great. The gate is now sturdy and will last for years. He also took the time to remove tree roots that had grown around plumbing pipes. This took several hours. Price was also reasonable and the job was excellent. A tree removal company and a landscaping company wouldn't even do this project. Does not cut corners. Can't give enough praise. He and his crew are great.

Comments: I would recommend this company anytime - in fact my neighbor also had them do a gate because they liked what they saw with my fence and gate. They gave me the specs for my HOA to approve and did the job professionally. GREAT COMPANY!!

Comments: Universal provided on time installation of our fence and it looks great. The fence will provide a valuable asset to our back yard appearance, plus keep our dogs inside the yard. They guys worked very hard during the installation and making sure we were happy with their professional work.

Comments: The manager was very friendly and answered all my questions and pricing was in line. The installers were very friendly and did exactly what they said they would do. They moved the rocks to install and placed everything back afterward as it was. They showed concern for covering our property to protect it from paint on a windy day. I would recommend them if their fencing fits your needs.

Comments: We needed a security in the front of the home for our small children. Tom met and exceeded our expectations. The fence color matched our home and Tom created a fence that was decorative and functional. We have now ordered a gate for the backyard to match. Very professional and customer friendly.

Comments: Universal's bid was 50% more than the other bid, so we were a little shocked. But they had all the power equipment necessary to cut concrete, dig deep post holes, and did an excellent job. There was no jerry-rigging or corner-cutting. You get what you pay for and we are very happy.

Comments: We are all extremely pleased with the finished installation! Very professional...Tom removed the old fencing and replaced it with the new sections... also removed sections of fencing (that didn't need to be replaced) and powder coated them to match the new sections. The measuring and installation was perfectly executed! The color was exactly the same as the paint sample. The end result was flawless and communication with them is tops. I VERY highly recommend them!

Comments: Tom and his crew were very professional and I definitely would refer him out to others. We have received numerous compliments on the fence so it would not surprise me to see him installing a fence in this area. We scheduled a date for installation and he was timely, professional and respectful. My husband worked with iron as a welder and was impressed with the quality of the workmanship provided by Tom.

Comments: I couldn't be happier with the work and quality of my new double gates. Tom was extremly knowlegable and gave suggestions that worked for me and saved me money. I would definitely use Universal again and would recommend them highley !

Comments: Job well done. However, workmen need to figure out times/scheduling different. I expect a professional to know the timing of jobs better and also allow for traffic, so they can better time the schedule they tell the customer. They are always late, never the time proposed, usually 1 hour or so later. All workmen need to figure better window times for customers without it being a 4 or 5 hour window.

Comments: This is my first experience with a gate company, so it's hard to rate the value, but I was happy with what I received. They were very friendly and prompt, answered lots of questions I had and helped point me in the direction of what I could do on my own to improve my property. The repair work was done quickly and blends in nicely with the original fence. I would definitely recommend Universal.