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Flickr photo courtesy of Duncan HolmesThe Friday Wrap is a review of news, posts, reports, and other items appearing in the last week that will help you stay on top of the forces shaping communication in this fast-paced, ever-changing environment. These are stories that may have been lost in the flood of headline news stories. This week, in the wake of Facebook’s F8 conference, there’s so much Facebook news that I’ve set it off in a separate section. I collect all of the items from which I choose the Wrap stories in my link blog, which you’re welcome to follow.

The inevitability of employees adopting the anonymous messaging app has a lot of businesses concerned, considering the university experience. Several universities have taken the futile step of banning or blocking Yik Yak, but since it doesn’t rely on a WiFi connection—standard 3G and 4G cellular connections work just Read More »

On Thursday, I’ll deliver a brand-spanking-new presentation at an internal communications conference in Las Vegas on a concept I’ve been exploring for the last year or so. I’m calling it the Work Experience. The idea is simple: Approaching job satisfaction, morale, employee engagement, and other employment programs in the piecemeal fashion that characterizes most workplaces is inadequate in today’s world of work. Employees have access to the same resources everyone else does, including external reporting about the company and social networks where the organization is being discussed. (In fact, workers’ use of social software is Read More »

A special report on trends and challenges facing internal communicators drew on the observations of nine internal communications experts, including Peter Shankman, gini Dietrich, Susan Cellura, Steve Kaus, and FIR co-host Shel Holtz. In this FIR interview, The report—available for free from Red E App—a mobile tool that connects employees and organizations across a variety of dimensions—addresses eight distinct problems and six solutions.

In this FIR interview, Shel talks with Red E App co-founder and CEO Jonathan Erwin about the report—Internal Communications 2015—and some of its key findings.

Brad Whitworth

Brad currently works as a senior communication and marketing manager at Cisco Systems, but he has a long history in employee communications. When we met, he was a senior member of Hewlett Packard’s legendary internal communications team. He Read More »

“Internal communications as a narrowly defined function and approach is dead.”

So sayeth former BBC HR and Internal Communications Director Lucy Adams, who adds that “a fundamental re-think of communications—and more importantly relationships—with our employees is needed.” According to a report from O’Dwyer, Adams noted that the all-staff email at BBC is “possibly the most loathed of all internal communication.”

Well, no shit. And if Adams’ description defined the internal communications function, I’d have little choice but to agree. One distribution tactic, however, does not comprise the employee communications discipline as Read More »