Arcsoft Connect Daemon stopped working

On one of our computers the error message Arcsoft Connect Daemon has stopped working offers two choices: either to check online for a solution or to close the program. In fact the solution is never found so the only option is to close.

Whatever choice, if then I go to Arcsoft in the services list it says it is running and is set to automatic start up. However it isn't running even though it says it is. (I can tell because the computer says there is no connection to a shared printer.) Here are the full error message details: