Concerned

Concerned

I just called Citicards to have a replacement card sent to me. They said they were unable to process the request because my phone number had been changed on either my equifax or transunion report.

I only have/use a cell phone - and that's been the case for several years.

I immediately order an equifax report - everything looks fine and then decide to call them. The phone number they have on file is my cell phone. I order a transunion report.

No phone number listed (Side point, Equifax has my score at 660, Transunion has me at 822... **bleep**?)

Then I'm remember that just yesterday, I ordered my TU report from MYFico. I don't recall changing any information, in fact I'm positive. What concerns me is that MyFico doesn't have any record of my purchase. I have an email confirmation but when I go to pull up my report, there is nothing to be found. **bleep** is going on?

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation.
Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies.
Many factors affect your FICO Scores and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating.
FTC's website on credit.

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.