Quality Development and Patient Safety - MMA

2018/2019

Content, progress and pedagogy of the
module

Laws and regulations on quality and safety in the health care
system Methods for monitoring and improving quality

Methods and principles for the prevention of adverse events
Clinical quality databases

Involvement of patients and relatives in quality and
safety

Quality and economics, including the concept of waste

Learning objectives

Knowledge

Demonstrate understanding of basic concepts and terminology in
quality and patient safety including:

the different dimensions of quality in health care, such as
clinical quality, patient experienced quality and staff
experienced quality

different views on safety, such as the absence of injuries and
the presence of robust systems that ensure against
injuries

Demonstrate knowledge and overview of the methods used for
quality development in health care, such as accreditation,
indicator monitoring, auditing, event analysis and analysis of
error sources, as well as knowledge of the efficacy of these
methods according to the latest research in the field.

Demonstrate knowledge of healthcare law regulations on quality
and safety, such as reporting adverse events.

Demonstrate knowledge of the possibilities and methods for
involving patients and families in the development of quality
and safety.

Demonstrate understanding of selected models and theories on
innovation and implementation, with particular focus on the
difficulties in implementing new initiatives in the health care
system.

Demonstrate understanding of the different purposes of
measuring quality, for example research, improvement and
control, and the related prerequisites and methods.

Demonstrate understanding of the concept of variation as it is
used in statistical quality development.

Demonstrate knowledge of the methods for the identification and
reduction of waste in the health care system and linkages
between quality and economics.

Skills

Use theoretical models for analysis and interpretation of
specific quality and safety problems in the health care system,
such as Reason’s Swiss cheese model, the ETTO principle,
Donabedian’s quality-of- care dimensions, Deming’s system of
profound knowledge, Juran’s Trilogy, etc.

Use the Model for Improvement for a specific issue in the
health care system.

Formulate descriptions of operational indicators for measuring
quality and safety, including outlining a plan for data
collection, processing and analysis.

Use the basic tools for statistical quality development, such
as series charts and Pareto charts, for presentation and analysis
of clinical indicator measurements.

Competences

Contribute to planning, implementation and reporting of
clinical quality development projects.