A streamlined design for organizational surveys that reduces the investment of time while maintaining and/or improving the quality of the data gathered

A tailored process and instrument for integrating organizational surveys

Division or group level reports showing results by employee demographics

Higher accuracy of the information received based on increased confidentiality of the process

Recommendations for workplace improvement based upon the data analysis

Success Story

Challenge: A global Telecommunications Firm wanted to launch their first online, customized Employee Culture/Opinion Survey. The company wanted to include all employees in nine different countries. Furthermore, the company wanted to complete the entire survey process from start (determining what to measure) to finish (data analysis and summary of results) within eight weeks. This was a very tight deadline, as a project of this size would typically take 12 to 16 weeks to complete.

Action: With the short amount of time, Brainard Strategy quickly pulled together their resources and executed quick turnover on all actionable items. From, facilitating focus groups and Subject Matter Expert interviews to developing items and creating the online survey each step was executed with precision and speed. Once data collection was completed, an in-depth data analysis by work group, department, division, and business unit was conducted.

Result: The response rate of the online survey was 90%. The survey included an open-ended question at the end, which allowed employees to give their feedback on the survey process. The response from the participants was extremely positive and they enjoyed the ease of the survey process. Furthermore, the executive team noted the quality of the data analysis and well-executed processes. After this survey process, they now have implemented the survey into the organization and use it annually.

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Testimonial

“Working with Brainard Strategy enabled us to design, implement, get results, and action plan based on a survey of over 200 employees within a 4 week period of time. Not only was the survey highly customize-able and easy to act upon we were able to modify the survey slightly and re-measure year over year. Michael’s knowledge of survey design and his ability to analyze the data, present clear reports, and help our work teams to engage in action was invaluable for us to engage in continuous improvement and gain a great deal of awareness about our own culture. Having an outside expert like the Brainard Strategy team helped our employees feel comfortable with giving feedback and allowed us to focus on the outcomes rather than the detail work.”