Hi! I was asked by my colleague to setup his small contact center business. It small like 50 users at least. He wants a backup ISP as a failover just in case the other one went down. What particular products can you recommend that are not that expensive and is easy to setup. I heard about cisco but I think it's confusing to setup so its out of the option. I know there are lots of products out there and that is what makes me confused. A little guidance from you guys is what I need.

In my experience, using a second ISP as a backup, or even two lines from
a single ISP, a criss-cross configuration of four routers using BGP, and a
couple other technologies, to monitor traffic on each line, and automatically
fail-over from one to the other, has been my solution of choice.

As for specific hardware - there *may* be a single appliance that performs
this function but the complexity is in configuration/monitoring.

Hope this helps. FWIW - We used high end Cisco product so your cost
savings will not be there. Hopefully someone can delve into more specifics
for you.

Thanks for the info Mongrel. I actually found a couple of days ago some products that I think might have the ability for dual ISP, I just forgot the name of the produc/manufacturer. Also, I need some inputs from other users here in the forum. This would help a lot for me.

I've never personally used any implementation of mlppp. I would have thought Cisco or Juniper would be quite good. I think google will be your best friend on this one, if it was me looking to do this for my home I would be checking out fixppp.org and finding a powerful router that supports tomato.

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