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Monthly Archives: July 2016

In this post, I will show how to view a delivery for a Sent Item. This report, which can be seen from Outlook and OWA, will provide information on the status of an email such as: when the message was submitted, delivered and if it was read.

View Message Delivery Report in Outlook 2013:

1. Open a Sent Item to view its report

2. Click File and select “Open Delivery Report”

3. The Message Delivery Report will open in a browser window

View Message Delivery Report in OWA

1. After logging into OWA, click on Options and select See All Options…

2. Next select Organize E-mail and then Delivery Reports

3. On the Delivery Reports page, fill in the criteria that you want to use to search for the desired message: ie, based on recipients, sender or subject. In this case, I searched for messages from a particular sender. Once the data has been inputted, hit search to get the results.

The results of the report shows that the the message was submitted and delivered on 6/10/2016 2:10 PM. Also, it indicates that the message has been read or at least opened.