The Now Riviera Cancun

We didn't have to pay for wine or sushi when we were there in February- and we ate at the Asian restaurant multiple times b/c it was so good! The wine is pretty gross if you get it from one of the bars- like the lobby bar or disco bar- b/c it's just the cheap wine but when you're at one of the restaurants, it's the good stuff. I'm assuming the cheap stuff will be served at the wedding receptions . I hadn't thought about that- I might have to purchase some good stuff! I think the other girl I went on vacation with described the lobby wine as tasting like "dirty dish water..."

Originally Posted by magirl

I think i'm going to go with Sapphire, I just have a few questions.

I was reading reviews on Tripadvisor and one reviewer mentioned having to buy a wine and sushi was extra too. I'm a bit confused as I thought it was all inclusive? Can anyone enlighten me on what needs to be paid for additionally? (besides wedding dinner)

Also I see that the little roof area over the beach terrace is gone, do anyone know what they provide for lighting out there?

Well after weeks I've finally gotten a response from Ana Maria (only after my FI posted on their facebook about no one returning our emails and calls). She has told me that they won't swap anything out of the package but since I hadn't heard from them in weeks, I've already put down deposits with my own photographer and DJ. I don't know what to do at this point, the info that I receive from them tends to be unreliable and now I will have to pay for services that I have no use for...not a happy camper

Um thought people have been doing this all along? switching djs for mariachis and photographers for flowers and such...

After about 4 times of persistently asking, I finally got Pilar to say I can swap the officiant for 3 extra centerpieces. I think they must just have a policy to say no at first, but then they give in?? I'm not sure but keep asking. Of course I'll probably have to start all over now that I got switched from Pilar to Ana!!

Originally Posted by CherryColaLola

Well after weeks I've finally gotten a response from Ana Maria (only after my FI posted on their facebook about no one returning our emails and calls). She has told me that they won't swap anything out of the package but since I hadn't heard from them in weeks, I've already put down deposits with my own photographer and DJ. I don't know what to do at this point, the info that I receive from them tends to be unreliable and now I will have to pay for services that I have no use for...not a happy camper

Thanks for the encouragement This whole process really starts to get frustrating but I can only hope that in the end things work out smoothly. Even if it isn't an even exchange, I would like to receive something for the things that I'm not using at all, I need to put my negotiating hat on and try again!

Originally Posted by SKing24

After about 4 times of persistently asking, I finally got Pilar to say I can swap the officiant for 3 extra centerpieces. I think they must just have a policy to say no at first, but then they give in?? I'm not sure but keep asking. Of course I'll probably have to start all over now that I got switched from Pilar to Ana!!