ITIL® Foundation Level

Understand and implement ITIL® core concepts

ITIL® Foundation Level Courses is your introduction to the world of ITIL®. It's the entry level qualification and focuses on improving and building your awareness of key concepts and terminology used in ITIL® service management practices. ITIL®'s aim is to facilitate the amalgamation of IT services with the organisation's needs. Doing so promotes the growth, adaptation, and success of the business. If you would like to take your first steps into the beneficial world of ITIL®, then the ITIL® Foundation Course is for you.

This training program allows you to build a base that will allow you to launch from into the more advanced ITIL® courses; ITIL® Practitioner.

ITIL® Foundation Level Courses

ITIL® Foundation Level Courses is your introduction to the world of ITIL®. It's the entry level qualification and focuses on improving and building your awareness of key concepts and terminology used in ITIL® service management practices. ITIL®'s aim is to facilitate the amalgamation of IT services with the organisation's needs. Doing so promotes the growth, adaptation, and success of the business. If you would like to take your first steps into the beneficial world of ITIL®, then the ITIL® Foundation Course is for you.

This training program allows you to build a base that will allow you to launch from into the more advanced ITIL® courses; ITIL® Practitioner.

TOPIC INFORMATION

ITIL® Foundation Level Courses are designed, for delegates, to develop an understanding of key concepts and terminology in the ITIL® Service Lifecycle and further implement these concepts into your business.

ITIL® Foundation course is an entry level workshop, providing you with the knowledge required to obtain the internationally recognised best practice terminology, key concepts, structure, and core principles of ITIL®. It helps you to prepare for the ITIL® Foundation Examination. The course includes all of the expert training, course material, and exams required to become ITIL® Foundation certified.

ITIL® Practitioner course is the next stage that includes implementation of basic concepts and terminologies used in ITIL® Service Lifecycle. It provides guidance on “how to” so that you may proceed in applying ITIL® best practices within the organisation.

What are the benefits of taking this courses?

Enhance organisational productivity and user experience by implementing IT Service Management within the organisation. Implementing ITIL® within the organisation helps service providers to:

Improve the business outcome for better user experience

Enable business change to adopt the latest technology in the industry

Optimise user experience to make them permanent customers

Slow value for money of customer or business

Improve service quality continues to lead the market

Why choose us?

Become ITIL® certified with our customary ITIL® training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to pass the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses can be delivered in variety of options such as in a classroom, online, or onsite.

About Stoke-on-Trent

Stoke-on-Trent also called Stoke is a city in Staffordshire, England, with an area of 36 square miles (93 km2). Stoke-on-Trent was formed as a confederation of six towns in the early 20th century. It derives it name from Stoke-upon-Trent, where city hall and the railway station were located. The commercial centre for Stoke-on-Trent goes by the name of Hanley while the other four towns are Burslem, Tunstall, Longton and Fenton.

Pottery

The primary industry in Stoke-on-Trent is pottery. Initially, it was a conurbation of industries but now serves as a centre for service industries and distribution centres. Besides pottery, the other leading industries in Stoke-on-Trent are Coal and Steel though the tyre manufacturers have also shown their presence in the area.

Landmarks

The city boasts of a ceramics collection in the Potteries Museum and Art Gallery which is located in Hanley. Two other museums that are dedicated to the heritage are the Etruria Industrial Museum and the Gladstone Pottery Museum. The Wedgewood Museum in Barlaston opened in October 2008 and cost £10 Million.

Sports

Stroke-on-Tent citizens like to play football more than any other sports. It is the home ground for two professional leagues and is one of those small cities which boast of big leagues. The leagues that belong to this city are Stoke City and Port Vale. Cricket is also played in Stroke-on-Trent by the Starffordshire County Cricket Club, Meir Health Cricket Club. It is the Longton ground that is used for cricket venues as the other two venues – the County Ground and the Michellin Ground - are inactive as of now.