Next month, my grandson Liam, will turn two. In the last 23 months, he has undergone an incredible transformation. He looks, sounds, acts like a completely different human being than the little bundle of flesh and blanket I held in my arms the day he was born. His language skills are coming on line and he is now able to call me by name and tell me which storybook he wants me to read him. Yesterday, we were playing with building blocks in front of the TV. It was on mute, but behind Liam’s head, I could see pictures from…

Saying no with authority and grace is a lost art in leadership. It can lead to better results, better decisions and an improved quality of life. It also goes hand-in-hand with two other vital leadership skills – focus and discernment. Few of us do it well. If you struggle with saying no, here are 10 tips for putting it back in your vocabulary in a way that garners respect. Find a more compelling yes. When I meet with clients for the first time, I ask, “If you could spend your time any way you wanted, what would you do more of?…

My personal journey to a balanced and healthy lifestyle is a work in progress. Case in point: It’s the weekend and I have a Neo-citron in one hand and a tissue in the other. Having contracted a second miserable cold this season, I’m finally clueing in that my body is trying to get my attention. I believe that sometimes the very things we struggle with most can also be those areas where we can make the greatest contribution. And I think this is perhaps why the art of recovering to balance has become a major focus of my own personal…

I have a black and white framed photo of Nelson Mandela hanging in my office. If I imagined what the state of grace looks like, it would be that. The photo, purportedly taken the day he was released from prison, is spellbinding. His eyes are closed, his lips are open in a peaceful smile and his long graceful fingers cradle his chin. It stopped me one day as I was flipping through a magazine, grabbed my heart and squeezed. I cut it out, framed it and hung it where I would see it every day. I find solace in that…

If you asked me, what ONE THING could I do that would make me a better leader? I wouldn’t hesitate. This one thing can be learned in an instant, can be practiced easily every day and takes a lifetime to master. With conscious practice, this one skill can build self-awareness, improve your relationships and grow your impact. The one thing? Attention. More precisely, the conscious practice of harnessing and directing your attention to where it is needed at any given moment. Most of us spend our days in a state of unconsciousness distraction, slaves to our own programming and oblivious…

It was a demoralizing set back. Olivia (not her real name) had poured herself into the most challenging project of her career – a massive corporate growth initiative that, if successful, would alter the trajectory of her organization. It was high risk, high pressure and high profile. By all accounts, the first critical phase was a resounding success. As the initiative left the pilot phase, a new division was created opening up a leadership role and a promotion opportunity. Olivia believed she was the natural choice. When the time came, however, she was not offered the promotion. Instead, she was…

A client of mine was once chastised by her boss for shedding tears at a farewell gathering for one of her peers. They were standing together listening to their colleague’s farewell speech. As tears began to trickle down her face, he quickly ushered her into an adjoining room. He was irate. “Pull yourself together! You are a leader in this organization. People are watching you. This is place of work. This is no place for emotion.” Even as he admonished her, he was contradicting his own point. He was triggered by her tears and, as a result, not in command…

Very early in my career, I got some really bad advice. More than one well-meaning mentor told me that no one in business wants to hear the word no. “If you really want to succeed, be a ‘can do’ person, not a ‘can’t do’ person. People who get ahead are people who know how to become indispensable. Be the person that everybody knows they can count on.” So you may be asking yourself, what’s wrong with this advice? It’s true that people who jump in and take initiative are great to have around and they are often rewarded with more challenge and…