6 Ways You Can Benefit From Employee Engagement

May 27, 2013

Before we delve into the many benefits that high employee engagement provides, we need to understand the concept. There is no agreed-upon standard definition of ‘employee engagement’ out there. Several practitioners and researchers have developed their own working definitions, which can lead to some confusion.

However, for the purposes of this post, we’ll understand employee engagement to mean “a concept that is generally viewed as managing discretionary effort, that is, when employees have choices, they will act in a way that furthers their organization's interests. An engaged employee is a person who is fully involved in, and enthusiastic about, his or her work.” (www.reference.com)

Employee Engagement – What Are The Real Benefits?

1) Employee Satisfaction: Research indicates that if employees are engaged with the company their job satisfaction levels increase. Employees that are engaged and satisfied are very invested in the success of the business and have a high level of commitment and loyalty. Satisfied employees play a key role in your organization, as ambassadors of the company. They promote and support the company’s mission, strategy and brand.

2) Productivity: Engaged employees are often top performers, those committed to ‘going the extra mile’ to achieve business success. As an employee becomes more engaged their absenteeism lowers and their motivation increases leading to increased productivity. What this means is that the more engaged the employee is the more efficient and driven to succeed they become. According to research performed by the HayGroup ‘the offices with engaged employees were as much as 43% more productive’.

3) Retention & Recruitment: Retaining good employees is key to the success of every business. Employees who are engaged significantly lower the risk of turnover for the company. As engaged employees are more invested in the success of the company they also become more loyal. Simply put, when employees are satisfied and engaged they are far more likely to stay with the organization. Coupled with retention, businesses that have a highly engaged workforce have an increased ability to attract new, qualified employees.

4) Innovation: There is a close relationship between innovation and employee engagement. Engaged employees perform at a higher level and bring passion and interest to their job, which often leads to innovation in the workplace. As highly engaged employees feel they have a real stake in the organization, they strive to efficiently create new products, services and processes. Collaboration in the workplace amongst engaged employees and top management also leads to overall organizational growth.

5) Profitability: Companies with more engaged employees tend to have higher profitability rates. When employees are engaged they become more productive and efficient, positively affecting the company’s bottom line. A study by Wyatt Watson found that companies that have highly engaged employees produce 26% higher revenue per employee. The equation makes perfect sense. The more engaged your employees are the more efficient and productive they become, lowering operating costs and increasing the profit margin.

Are your employees engaged? What benefits does your company see in having an engaged workforce? Do you administer employee engagement surveys? Comment and let us know!

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Explorance is dedicated to protecting the data our customers entrust to us. This Privacy Policy outlines in clear and simple terms our approach to information security and data protection. It has recently been expanded to meet and exceed the requirements for the European Union’s General Data Protection Regulation (GDPR) and continues to uphold the regulations of other countries and states.

Our Privacy Policy governs both our products and our Sales & Marketing practices. We have separated these two topics on this site to make it easier for you to find the information you are looking for. In both cases, we describe what information we collect, how it is used, our lawful basis for this usage, how we keep it secure, and your rights and the rights of all users of our products and services.

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Our Terms and Conditions page establishes the use, disclaimers, and limitations of liability governing the use of our website. By using our site, you consent to these terms and conditions and to our online Privacy Policy.

Sales & Marketing

What information do we collect? We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form. Additionally, we use Google Analytics to track website usage metrics. When requesting information or registering on our site, you will be asked to enter your name, e-mail address and/or phone number. You may, however, browse our site anonymously.

How do we use this information? The information we collect from you may be used to respond to a request for more information, personalize your experience, improve our website and customer service, and send you periodic emails such as newsletters, company news and related product information. All such email communications from Explorance will offer the option to opt-out of any similar notifications.

What is the lawful basis for using this information? The primary basis is known as “legitimate interests”, that is, we have a good and fair reason to use your data and we do so in ways which do not infringe on your rights and interests. The second basis is to support our contractual obligations with our customers.

How is your data kept secure? We use world-class software systems to securely store all information collected from our website and other sources related to Sales and Marketing. As well, Explorance has several internal data security policies and programs, including a Direct Marketing policy, an Information Security and Data Protection Policy, a Breach Notification Policy, and a company-wide security awareness training program. These policies are reviewed on a regular basis by our data protection governance team.

Is your data shared with third-parties? Information collected on our website is stored in secure systems and is accessed only by authorized personnel. No information collected through our website is sold to or shared for use by third parties. However, we may release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety.

What are your rights? In addition to the right to know how your data is used and who it is shared with (which is covered above), your rights include the right to know what personal information we have collected, the right to receive a copy of that data, the right to make corrections, and to request that it be deleted. For all such requests, please contact your account manager or send an email to privacy@explorance.com. We’ll be happy to address any concerns you have and assist in any way we can.

Products and Services

What information do we collect? The set of personally identifiable information is defined by our customers (aka “controllers”), and is typically demographic data associated with the recipients of evaluations and surveys provided by our products.

Additionally, we collect and store certain types of information through passive collection tools, such as cookies and encrypted authentication tokens. Cookies are small text files placed on your computer which our products can retrieve later. If analytics are enabled, additional information may be collected such as fillout channel, type of browser and device, IP address, and operating system. Our products provide the option to use third-party analytics tools such as Google Analytics.

How do we use this information? The information is processed as requested by the customer, which is typically reporting results from evaluations and surveys. Cookies and analytics data help us understand how you use our products, so that we can improve your user experience.

What is the lawful basis for using this information? We process the data at the request of our customers, under contractual obligations which comply with local legislation.

Is your data shared with third-parties? No information collected through our products is shared with third parties without the explicit consent of an authorized customer representative.

What are the rights of end-users of our products? It is the responsibility of the customer to inform their end-users of their rights and to uphold those rights. That being said, Explorance’s products and services will support you in every way possible.

Right to be informed – Our products support customized messaging that can be used to inform your end-users.

Right to access and to data portability – Authorized administrators can extract the requested data from our products.

Right to correction – Authorized administrators can update data as required in all of our products.

Right to erasure – Personally identifiable data can be made anonymous upon request.

Right to restrict processing – Authorized administrators can disable processing by closing off tasks or updating profile information.

Right to object – This process is defined by individual customers as required by local legislation.

Rights related to automated decision making including profiling – Our products do not process data in this manner.

Explorance is committed to a world-class standard of information security and will update its policies and products as global regulations evolve.

This Privacy Policy may be updated from time to time. Please revisit this page periodically to ensure you’re aware of any changes.

This Privacy Policy was last updated on May 25, 2018.

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About These Website Terms and Conditions

These website terms and conditions are based on a free Contractology precedent available at www.freenetlaw.com.

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