We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Q & As

Rated 1 out of 5 by Choose The Sound of Silence
I've have just bought this - ok it was in the sale - but I still expected it to work! Back to the laptop clock I guess!
11 July 2015

Rated 4 out of 5 by Ram28 Nice little alarm clock
The build and quality of the clock is good. Good purchase for the price
31 March 2015

Rated 1 out of 5 by GoldenGirl007 Too noisy for the bedroom
I bought 2 of these for our bedroom. Got them set up. Wandered into the room later on and wondered what the noise was - it was the seconds hands ticking away at slightly different times. I knew then that they wouldn't work. They'll go to charity.
Nowhere on the packaging or in-store was there anyway of knowing that they make a noise! Waste of money for me.
29 March 2015

Rated 5 out of 5 by Magg137 Timeless useful product
This classic neat little Newgate Mini Alarm Clock is perfect for propping up on a bedside table and has bold numbers for easy reading with a bell alarm to gently wake you up, this mini alarm clock is just what you need in the morning.
04 February 2015

Rated 3 out of 5 by claire50 tick tock
Keeps good time , alarm is plenty to wake you up , but its so noisy as the second hand sweeps round so if you don't like the sound of a clock ticking don't buy this
29 October 2014

Rated 5 out of 5 by 159purple Holiday buy
Bought to take on holiday and then did not have to use it as there was a clock on bedside table...so unable to review
08 August 2014

Rated 4 out of 5 by fussilady son loved it
son loved it, easy to use and set alarm, then promptly lost it so can not comment further
06 May 2014