The king size room we stayed in saw quite spacious--with a separate area with couch, desk and a second TV. The best thing about this hotel was the lighting--abundant, bright lights that made reading very easy-none of those stupid 60W light bulbs for this hotel! The breakfast was good--way beyond a continental breakfast, with several hot food items. This hotel is a few miles south of I-20/I-55, and well worth pulling off the interstate and driving a little for a very comfortable night's stay.

Sharon S

30/06/2016
,
Lake Panasoffkee, FJ, United States

4

« Quick stop hotel »

An out-of-the-main-stream hotel. Amenities quite adequate and the hotel was on our route. It is obviously undergoing updates and restoration. There are no sit-down restaurants nearby--but a whole string of fast food places are in town.

Sarah L

25/06/2016
,
Little Rock

5

« Great little place »

room was recently renovated and while smaller very nice and up to date. Friendly staff. Didn't stay for the breakfast but two families were eating when I checked out. Would stay again if we pass through here. Couches and pictures from the remodel are still waiting to be picked up outside.

nsucristella

16/06/2016
,
Tahlequah, OK

2

« Not worth it »

I'm a loyal BW customer and always stay at a BW if possible. I was traveling to Florida and decided to book this hotel for a night as it was halfway to our destination and the price was good for a suite, $104 with tax. Was highly disappointed from the moment we arrived. The curb appeal is less than desirable and if it wasn't for the road sign telling you where to enter, you would miss the entrance. Our room was spacious, but very run down and dirty. The sheets were dingy, the towels were worn, and the sofa bed was disgusting. In my opinion this hotel does not live up to the BW brand.

Maryann B

15/06/2016
,
Cornville, Arizona

3

« Ok stay »

Room was clean and comfortable enough for a 1 night stay. Decent breakfast, except for the awful coffee. Eat before you arrive or plan on a drive. Not much other than fast food nearby. Check in staff very friendly. No staff around at all during breakfast.

Ricky B

08/06/2016
,
Rockwall, Texas, United States

5

« Very Suprised in a good way! »

I am a Wyndham diamond rewards member. After coming in town I check the reviews of all the Wyndham properties in the area and they were disgusting......I found this little jewel and am glad I did. Front desk (Hannah) was a breath of fresh air. Rooms were recently renovated.......everything from check in to breakfast was great. I would recommend this hotel highly......can't wait to return.

D8462KGrogers

06/06/2016

4

« Relaxing night »

Nice quiet location right on the way. Very nice, spacious room for the money. Well kept property. Enjoyed being able to park right outside of our room door instead of having to carry everything down a hallway.

H. Michael W

14/05/2016
,
Hutchinson, United States

5

« Great value, great stay »

Actually a suite, not just a hotel room. Two separate areas, both with TV'S and comfortable seating. Quiet pleasant area. Will stay there again. Many restaurants in the area. Good highway access. Staff very accommodating with a good free breakfast available.

Shemita P

11/04/2016
,
Milwaukee, Wisconsin

3

« Passing Through »

My boyfriend and I stopped in this town to grab a bite to eat on our way to Pensacola Beach Florida. As soon as we stopped driving we realized we were a little tired. We decided to grab some whataburger wich happened to be directly next door to this motel so we figured it was the best place to check in for a few hours. Well it had been slightly updated. The floors were really nice, and it didn't have an odor. We got our rest and it was quiet so we have no complaints. You can tell that it's an older hotel, for 90dollars you get what you pay for so if you're expecting an extravagant room then maybe you should travel to one of the other nearby cities. If we have to go through Rankin again and need a break we will gladly take our business to this Best Western again for the time being.

Richard K

27/03/2016
,
Porter, United States

5

« Trip »

The facility was being renovated and I stayed in a newly renovated room which was excellent. The room was in excellent condition and I take my hat off to the facility. I slept in comfortable bed which is saying something for an overnight stay.

Brittany P

25/03/2016

1

« DIRTY! »

On our way home from our vacation, we decided to stop at the Best Western in Richland because it was right at our half way point and it seemed reasonably priced. I wish I would have paid more to stay at the Hampton Inn across the street!
The fridge was dirty and wasn't even cold when we got here. After only walking on the carpet for a few minutes, our feet were BROWN from how dirty the floors are! There was also makeup stains all over the pillow covers. Then we discovered that someone had left their clothes in one of the drawers (cleaning staff didn't catch that??)
I'm not even sure that this room was cleaned or if it was, it was apparently the BARE minimum. I wouldn't recommend this place to anyone- pay $25 more and go to the Hampton Inn across the street. ??

John W

17/03/2016
,
Frisco, United States

3

« Being renovated »

This hotel has a wonderful staff and if the renovations end up matching their helpfulness and courtesy, then it will be a great place to stay. But rating for right now is "average" due to the construction.

JohnBrighton56

04/03/2016
,
Lancaster, Pennsylvania

1

« Dirty Smelly Hotel Room! »

DO NOT STAY HERE! My girlfriend and I were passing through on a road trip and decided a get room here for the night. Big mistake! The room smelled so bad like some was rotting in there. The bedding was old and worn out. There was gross stain on bed. I don't even want say what it was. They apparently don't wash all of the bedding for every new guest. Disgusting. We asked for a refund but the rude employee refused. So we paid and left. We weren't going to stay in a dirty smell room. You shouldn't either!

Michael B

12/02/2016

1

« Owner »

When I arrived they gave me a room. I find out I am in the wrong town. I reserved thru Expedia 10 mins before on an app. I find out I am in wrong town I then offer the key back to them never once even entering room. They then say "Expedia is a bad company impossible to get ahold of if you can get them to refund you we will take care but not our fault call them. We lose business we turn people away" I then tell them you are booked full yet why is you car lots empty? But ok I will call Expedia. I call Expedia they answer no problem. Expedia says we will refund you no problem let me talk to the hotel. I then hand my phone to the hotel staff. They said" we charge no refund" I then said as they are on the phone with Expedia on my phone. You just said you will refund as long as I call them. They said Expedia will refund you but we will still charge them. I told them that was dishonest and wrong. I left. Telling them to keep room 201. I then call back when Expedia tells me that the hotel told them all room are always nonrefundable. I told them that was not posted. So then I call hotel back and say you still have that room you refuse to refund me they said yes. I came back to get the room since I am forced to rent it. They give me a different room 216. I then tell them. You told me you where all rented out this proves you lied to me. He then claims it is same room same one he personally gave me. I then told him that is a flat out lie and he did not rent it to me the first time a lady did.. He then tells me he did not lie and if there is a problem he would call the police. I then told him to call please call so I can show how dishonest you are. They then tells me if there is one thug wrong with room he will charge me for it. I then told him to walk with me to inspect room so I can not be blamed for existing charges he refused. The room is nasty there was toilet paper the was slimy in the eye hole in door. The door is in a bad need of a paint job the cabinet is scratched to hell and back. The desk has chips in it the dresser has a broken bottom drawer. The carpet looks like it has not been vacuumed in over a month. The tv remote will not work to flip thru channels. The bed is lumpy bad the tv swivel only swivels in one spot so if you turn it so to watch it it swivels back to the one spot. At least the bathroom looks clean. The customer service is by fare the worst I have experienced in my 42 years of living. I stay in 4 to 5 hotels a month. This does not live up to the standards I have gown to love in Best Western. (I stay in the Flowood BestWestern a lot they are a 10 out of 10) this one reminds me of an over priced Motel 6. I would rate this one a 1 out of 10 I would rate even a motel 6 higher than that. BUYER BEWARE ON STAYING AT THIS HOTEL. They do not care about you all they care about is how they can lie to you and cheat you. This gives all the Best Westerns a bad rep. Also that pic of the best no I have not say on it so it makes me feel someoem has been on that bed after it was made so I slept on. Love seat out of fear the bed has a few suprises I did feel the bed after picture to check how the bed was and found it lumpy. All picture are taken upon entering room. To cover for his claim of charging me for damages.

Peggy A

10/02/2016

5

« Renovations »

While renovations were going on, they were very concerned not to be disturbing us as guests!! The staff was very helpful and courteous. The room was restful and quiet. The breakfast area was nice and the food was fresh and good, with a variety if items and dishes to choose from.

Heather D

09/02/2016
,
Birmingham, United States

5

« Excellent for the money »

The hotel was very clean. Front desk staff was friendly and polite. Easy access to highway 49. Close to Wal-Mart and several fast food restaurants. Perfect place to take the family or a business trip. Comfortable beds.

Valarie A

02/02/2016
,
florence, United States

5

« Great service »

The service was great and the employees were very helpful with answering all my questions. Went out the way to make sure I was happy with the room they put me in because I had to have a smoke free room. It was pleasant having a full breakfast that morning.

Dan P

16/01/2016
,
georgea, United States

5

« Excellant »

This Hotel is very nice colour very nice.all people work over there very friendly. smile on face help full .walk in distance l ressturant .we are surprise they have 2tv in room.bed room and front room .

Charles G Mr S

15/01/2016
,
richland, United States

5

« Excellent »

This Hotel is very Nice. staff working over there is very friendly and helpful. breakfast was good and wifi service was very excellent. Houskeeper were very friendly. I prefer staying there next time .

Robert M

14/01/2016
,
seattle, United States

5

« excellent »

This is the first time we stayed at this hotel. It will not be the last. One of the few we were able to find with a full double room that offers all we were looking for. The staff was more than accommodating. My mom is in a wheelchair and on oxygen and the were so very helpful and polite...

660cynthiaj

17/12/2015

5

« Very nice Best Western! »

I have stayed at this location at least 4 times.It is very clean,up to date and I enjoy staying there.All the rooms are in a kind of a semi circle and everyone parks inside this little courtyard like area.To enter you must drive by the office through a narrower driveway which opens to the "courtyard". This arrangement keeps you away from the extremely busy highway you use to get to this motel.There are restaurants nearby,limited shopping,but again getting to things can be trying due to the high volume of traffic,with a lot of trucks.

Sue G

01/12/2015
,
Melissa, Texas

3

« Good for one night stay »

We stopped for one night on our drive home to Tex. from Fla. Wasn't the best place I've stayed and wasn't the worst. Good for what we needed it for. The "free" breakfast was pretty disappointing. It did have waffles, danish and cereal but we still haven't figured out what the microwave and toaster were for. No bagels or bread to toast but they did have cream cheese I guess to put on the waffle. Coffee was good.

Pjltx

14/11/2015

3

« Good place to stay »

Initially pulled into the Quality Inn across the street, however it didn't appear to have the safety features I prefer, so we drove across the street to the Best Western. I immediately liked that their hotel configuration was more secure. Though the decor was dated, it was clean, and we liked the King size room, which had a sitting room separated by the bathroom, and a flat screen tv in both the sitting room and the bedroom. We did hear a dog barking in the room next door as we were bringing our luggage into the room, however once inside the room, the room was quiet and we could hear nothing from next door. All in all, I would recommed this hotel.

Jeff W

21/10/2015
,
Gautier, Mississippi

4

« Good Place to Stay »

Needed a place for one night on a business trip to Jackson. Price was not the cheapest in the area, but was safe, quiet and clean. Front desk was polite, breakfast was typical. Will stay again if I need a room close to Jackson.

Jerianne_13

13/10/2015
,
?N?^^??

3

« Not as nice as the usual Best Western, but the price is good. »

This is an older hotel, and looks it. The family that runs it seem very nice, and there is always someone around to help with any problems. There are very few amenities in the room, esp toiletries, so don't expect a shower cap, lotion or those great make up remover sheets that most BW's carry. It's not a great location, unless you want to go to Walmart. You get what you pay for, and I usually stay here when I am in town twice a year as I don't spend much time in the room and it's cheap.

Christopher W

07/10/2015
,
brandon, United States

4

« SPOT ON. »

I chose this hotel because of location. The price was fair according to the area. I feel it is high but that is becasue I believe everything is too high. The staff is helpful and the rooms are what you expect from the Best Western, clean and comfortable. The parking is tight. do not take a truck and trailer that is trouble.

Kimberly O

01/10/2015
,
Richland,mississippi, United States

5

« very nice »

Very nice. Well decorated. Friendly staff. Very clean. Great breakfast. Not just the little breakfast like some hotels. Real eggs waffles.Beautiful lobby. Clean. Great Breakfast. Will surely visit.Overall clean, quiet and felt safe. Staff was friendly enough. No problems checking in/out. Close to shopping and restaurants! Internet service is very nice.

Yolanda A

04/09/2015

1

« Don't Stay Here! »

Morning staff rude, Food cold(breakfast), the front desk man didn't wanna bring out anymore food either, Poop & pee on toilet, Housekeeping knocking on door when the Do Not Disturb sign on door, asking if I need anything! Man, if I need something I dang well would have asked for it. The housekeeping man about broke my nail off when he pushed the door in. The housekeepers were VERY, VERY NOISY. They looking to see what I got & who I got in the room with me!
Like I said don't stay here.
Night staff friendly & helpful.
And to top it off....TripAdvisor gave them a certificate of excellent! WOW!
See pix below.

Carolyn T

19/08/2015
,
Seattle, United States

1

« Poor Service and Old Furnishings »

This hotel was the worst that I have ever stayed at. From customer service to the OLD furnishings in each room. There is a sleeper sofa in the room that we stayed in for 8 days (Room 111) where the sleeper portion does not fit into the sofa properly and is hanging out the front and when you sit down the back of your knees is resting on the metal. The owner came in and said this is how the sofa is made. Well I've been staying at this particular hotel for our family reunions for the last 15-20 years. The furniture has been the same. These room have not been refurnished in ages. The desk has a hanging drawer. The TV remote did not work on one television and it was never replaced even after asking at least 3 times. My family WILL NEVER EVER STAY AT THIS PARTICULAR BEST WESTERN SUITES AND INN AGAIN.

Glenn H

07/08/2015
,
Richland, MS

4

« Enjoyed our stay »

We will be back! We have stayed here several times and always find it convenient. Once it was noisy but not this time. We find the location easy to get to and close to where we need to get for meetings, shopping, etc.