Egovape.com is an online retail and wholesale store for E-Cigarettes and its accessories. It also carries its own name on some of its products. Although the founders were never mentioned and nowhere to be found, Egovape.com is a new online store believed to have started in July 25, 2012 and sponsored by Godaddy.com, LLC. It has a physical store located at 15940 Kaplan Ave. City of Industry, CA 91744.

eGoVape: Customer Feedback & Reviews

Customers leaving comments from yelp.com rates egovape 4.9 out 5 on the average, which is remarkable, meaning a lot or most its customers, are satisfied with its products. As reading along the feedbacks of this website’s customers, I found out that almost all of its customers are satisfied with the items they have purchased. But, there was this on customer having comments about his atomizer getting warmer to the touch. Overall all, looking at its feedbacks, it has more and more happy and contented customers.

eGoVape: Business Credibility & Trustworthiness

Egovape.com was not accredited by the Better Business Bureau. It has no blogs posted on its website. It is not covered by any media outlets, has not received any accreditations from any accreditation giving bodies. Not related or a member of any associations and no awards received until this day.

eGoVape: Website Popularity & Google Ranking

According to the data provided by Alexa.com, egovape.com currently has a global ranking of 1,297,972 with alexa’s 3 month traffic. 79% of its visitors come from the US where it attained a traffic ranking of 199, 889. Google pagerank ranked this website 0/10. No data where found when search with compete.com

eGoVape: Social Media Presence

Egovape.com has 635 likes, 40 are talking about this on its facebook fanpage account. It also has a twitter account link on its website but when clicked twitter.com says it’s not found. Its digg account however, although it has an icon on its website too, when searched is also nowhere to be found.

eGoVape: Website Security & Safety

Egovape.com is currently not listed among the suspicious website on the internet. Google has not visited this page over the past 90 days. Over the past 90 days this website did not act as an intermediary to infect any other websites, and has not hosted any malicious software over the past 90 days.

eGoVape: Pricing & Packages

Vaporizer kits of egovape.com ranges from $49.95 to as much as $ 120.00, some are a bit expensive than other vaporizer kits in the market. Its tank system ranges from a minimum of $4.99 to as much as $35.95. For Battery upgrade prices ranges from $19.95 to $119.00. Overall, prices are generally lower than its competitors.

eGoVape: Shipping Rates & Policies

For deliveries to the US, during checkout you have to enter the phone number of the person you are shipping to. It ships through fedex or USPS, which can be received in 3-7 days. Most products of egovape.com can be shipped to APO/FPO addresses, there are some exceptions though but are not limited to Special order products, oversized products, and taboo products. There is a special formatting of addresses needed in to make sure that your packages can reach its correct destinations. Please refer to this link http://egovape.com/shipping.html for more details on address formatting. For APO/FPO address, orders may be received in 5 to 7 days, but most orders may take up to 14 business days and normally longer for back orders which takes up to 30 days. There is a flat rate shipping fee of $8.95 for any order. It is stated on its website that it ships internationally but when checking out, the only country that appears is just the US.

eGoVape: Payment Methods Accepted

Egovape.com accepts only the following credit cards as their payment methods, Discover, Visa, American Express, Diner’s Club, JCB, and Master Card. Other payment methods such as PayPal, Debit cards, EbillMe, BillMeLater, E-Check, EFT, QPass and other are not accepted. Any other alternative payments other than the credit cards mentioned above are not accepted.

eGoVape: Returns, Refunds & Exchange Policy

Egovape.com offers full service and support. It offers the best return policy in the business. It offers a full before and after sales customer support via phone, email, and live chat. If product damages are found, they provide support via phone or live chat. If still not fixed, you can return the item within the first 30 days for refund. However for customers not charged with shipping fees, surcharges may occur. All its new vaporizers include no hassle, no fine print full 1 year warranty on parts and 3 years support with service. Parts and services are 100% free for the first 30 days. After 30 days, a technical support is still 100% free for 3 years. Cancellation and returns are subject to a 15% resocking fee plus surcharges for orders not paying a shipping fee. Before returning anything, contact egovape.com for you RMA number and fill out a RMA form.

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