The crystal-mine key is found during the Haunted Mine quest. Towards the end of the quest, you fight an evil ghost named Treus Dayth when you try to pick up the Innocent-looking Key.

After defeating the ghost, you can pick up the key, which becomes the Crystal mine key. Not only does it allow passage deeper into the mine where you can mine the crystal that makes a Salve amulet, it also allows full access to other doors in the mine. This makes it much easier to get to the bottom, since you can go straight through the front door and all the way down the stairs. In addition, it allows access to the rich ore veins in the north-west of Mort Ridge Mine level 2.

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If you lose the key after the quest, follow these instructions in order to get it back. Bringing a light source is pointless; the water will extinguish it and the Seer's headband will not work. Note: The key may already be on your key ring if you have one.