About Amazon Renewed

Amazon Renewed

Products listed on Amazon Renewed have been inspected and graded to be in a 'Like New' condition. The products have no visible cosmetic imperfections when held 12 inches away. The products may be packaged in a generic brown/white box and come with all the original or equivalent generic accessories compared to the New product. Category wise exceptions, if any, will be mentioned on the product detail page.

The refurbishment process typically includes a full diagnostic test, replacement of any defective parts, a thorough cleaning and inspection process, and repackaging by the seller. The product ships with all relevant accessories, and come with a minimum 6 month supplier-backed warranty. Only select sellers that maintain a high quality and performance bar may offer products on Amazon Renewed. All products are backed by Amazon's Return Policies. If you are unsatisfied with the product, you can return it in accordance with that policy.

1. What are Amazon Renewed products?

Amazon Renewed is a program where you can discover and buy quality unboxed and refurbished products that have been tested and certified to work and look like new by a qualified technician or a specialized third-party refurbisher. Unboxed products are unused new products that have been returned by customers for various reasons. Refurbished products are products that have been repaired or restored to a like-new condition. Products sold on Amazon Renewed will show minimal to no signs of wear and tear, and looks like new to the naked eye when held 12 inches away. They perform all the functions promised by the manufacturer at the time of sale and have all the standard accessories sold with the original product in working condition. Products sold on Amazon Renewed come with a minimum 6 month supplier-backed warranty. Only select sellers that maintain a high quality and performance bar are allowed to their products on Amazon Renewed.

2. Once I have received the product, how would I get to know about the warranty?

Products sold on Amazon Renewed typically carry a warranty card with all the relevant contact details of whom to contact in case you need to claim warranty. If you do not find a card inside the box, the warranty will be serviced by the brand service center of the product, which can be found online.

3. What is the return policy on Refurbished products?

Our return policies vary depending on the category of the product. Please check Amazon's Return Policies help page to learn more about the Return policy applicable for various categories of Renewed products.

4. How will I know if a product being sold on Amazon.in is New or Refurbished?

All products listed on Amazon Renewed will have the term "Renewed" mentioned in the product title and product description.