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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

We stayed in a 2 bed suite with a pull out sofa, rm was big enough for 3 adults. Clean room, freshly washed sheets, new carpet in 3rd floor hallway. Road noise was load but bed and pillows comfortable. Didnt eat the breakfast so cant come to on that. Would stay here again but…

Functionally obsolete. Super noisy. Moldy smelling. I’m writing this at 2am when I gave up trying to sleep in this rat hole. Started in one room that features a rickety sofa bed with a thin mattress that I wouldn’t expect my dog to sleep on then moved to another room that was…

Worst hotel I've ever stayed in. Dirty, smelled, they still have smoking rooms. The cover on bed was covered in stains, rooms and bathrooms were very small. People swimming would come back in hotel with no towels or shoes and track water everywhere. Staff was not friendly or…

My family and I drove in from PA and were exhausted, we chose sleep in because we'd stayed at one in another State. We paid $122 for the night and the room was substandard. The shower and sink were grimy, there was mold growing out of the AC unit, the TV remote didn't work…

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Date of stay: June 2018

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Response from hiexbirkdale, Director of Sales at Sleep Inn & Suites

Responded 12 Jun 2018

Thank you for taking time to review your recent stay in our hotel. Please accept our apologies for failing to provide you with accommodations you should expect when visiting our hotel. Although I have shared your concerns with regard to housekeeping and maintenance issues I don't know which room you occupied but please be assured all rooms are being inspected. The appropriate staff will be looking at things like were cleaning solutions not properly rinsed and non-working remotes not being reported to front desk and/or maintenance for replacement. A/C's are regularly removed and pressure washed. We've been experiencing an awful lot of rain and humidity which may require adjusting the frequency of washing each unit. Again my apologies. We value your feedback and thank you for taking time to note it. Debra

We had to attend a conference on Saturday the 12th,thought no problem,we'll stay in Concord instead of Huntersville.......should of stayed in Huntersville; Thought we'd get state rates,no we didn't--- $120.00 for 1 night. Checked in,room looked ok,We thought it was only 1 night…

Thank you for inquiring about our hotel. I'm sorry about your allergies. We do not allow pets. However, we are ADA compliant and we have and will continue to have service animals in our hotel.
Again, thank you for your interest in the Holiday Inn Express Huntersville/Birkdale.
Debra S.0 votes