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Environmental Information Regulations

What are they?

The Environmental Information Regulations (EIR) came into force in January 2005. They provide individuals and organisations with the right to request access to our recorded environmental information. The aim is to make us more open and accountable.

It covers all recorded information held at the time of the request, regardless of how old it is.

What information can I ask for?

You can request access to any environmental information held by the council.

What information is not covered?

General (non environmental information) and requests for personal information are not covered under the EIR. Please see our Freedom of Information Act pagesfor details of how to request general information and our Data Protection Act pagesfor details of how to request personal information.

How do I request information and will there be a charge?

The EIR allow you to make your request either verbally or in writing. We prefer written requests as they allow us to understand exactly what information you require.

Please check our online Publication Scheme before making your EIR request as many popular requests are already included.

Can I re-use the information?

If you require assistance to make your request:

If you need assistance in making your request in writing please call our Customer Contact Centre on 01724 297000.

What to do if you are not happy

We aim to comply with the Environmental Information Regulations by responding promptly and correctly. However, if you have an issue or would like to make a complaint, please see our Information Complaintspage.