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Hi, I have had the Marantz SR5007 for about 2 years now and occasionally see a dash on the display when the unit is both switched on and off. Also, the unit remains warm when in standby. I don't have IP control on and have played with that setting. Any ideas as to what could be causing this? Thanks.

I'm using a Klipsch sw 350 with my SR5007. The bass never sounded quite right. Now its clipping, I turn it up all the way on some channels and its just not right. Anyone know How I should have it set(the sub) and the 5007 for that matter? Appreciate any help.....

I'm using a Klipsch sw 350 with my SR5007. The bass never sounded quite right. Now its clipping, I turn it up all the way on some channels and its just not right. Anyone know How I should have it set(the sub) and the 5007 for that matter? Appreciate any help.....

Thanks
Jim

Set the sub gain/volume knob at about 9 o'clock and run Audyssey Auto Setup for just 1 position. As long as the sub volume level has not been set to -12db, you're good to go to run Audyssey again for all 8 mic positions, otherwise if = -12db, lower the sub gain/volume knob a bit more (eg. 8 o'clock) before running Audyssey. Once run, most prefer to bump up the sub volume about +3-5db (do this using AVR Sub Level setting).

When I switch to network from the remote I can't see the menu screen on the tv. All I see is a blank screen on the tv with the current audio settings in the lower left corner when you change a input. I can see the menu in the little round window of the avr, but not on the tv?

In the past I have done a microprocessor reset and have fixed the problem. For some reason that is not working now. Spotify, Pandora, Media Server etc. can not be seen on the TV but can be viewed on the AVR window, selected and used without issue. I can only see on the AVR itself. Why can't I see it one the TV anymore?

Starting with the unit already powered up and (any) NETWORK source selected;
a. Verify from the unit's front panel display that the source is indeed the network,
and the monitor device (TV) is not showing the network GUI.
b. Imagine a line at the back panel just above where the hdmi connectors are that extends across the unit from left to right side.
c. Repeatly exert some moderate finger pressure on the unit's back panel along the imaginary line while watching the output video device until the network GUI displays.

If still no joy, try loosening the screws at the back that attaches the cover to the back panel to give it more "give", then repeat the above process.

My SR5007 started shutting off on its own recently. I've had it for 2 years and never had any problems. It didn't seem to be getting hot. The first few times that it shut off, I was able to turn it back on, and it would work for a while before it would shut off again. Now, when it shuts off, the red standby light flashes. I read that this could be caused by loose speaker wires touching the wrong post, and when I checked, I found one of the wires on my right front tower had come out. I fixed it, but still had the same problem. Then I read about reseting the receiver, I tried that, and I still have the same problem. Any ideas on what could be causing this?
Thanks,
Dave

My SR5007 started shutting off on its own recently. I've had it for 2 years and never had any problems. It didn't seem to be getting hot. The first few times that it shut off, I was able to turn it back on, and it would work for a while before it would shut off again. Now, when it shuts off, the red standby light flashes. I read that this could be caused by loose speaker wires touching the wrong post, and when I checked, I found one of the wires on my right front tower had come out. I fixed it, but still had the same problem. Then I read about reseting the receiver, I tried that, and I still have the same problem. Any ideas on what could be causing this?
Thanks,
Dave

Is there sufficient room around the unit (eg. 3-4" above)? A slow blinking light would mean a ventilation issue. A fast blinking standby light can also mean amp failure or trying to power 4-ohm speakers too loudly. Power the AVR off and disconnect all wires and source cables on the AVR. Power it back on. If the unit shuts down again, you'll likely need to send it in for repair. If not, connect one speaker at a time to see if it shuts the unit down as that would mean a defective speaker.

Is there sufficient room around the unit (eg. 3-4" above)? A slow blinking light would mean a ventilation issue. A fast blinking standby light can also mean amp failure or trying to power 4-ohm speakers too loudly. Power the AVR off and disconnect all wires and source cables on the AVR. Power it back on. If the unit shuts down again, you'll likely need to send it in for repair. If not, connect one speaker at a time to see if it shuts the unit down as that would mean a defective speaker.

Thanks for the quick response. I disconnected everything from the AVR and powered it back on. It shut off again and the red light began flashing. I bought this as a refurbished unit from accessories4less. It looks like they only have a one year warranty. Do you know where I can send it for service? Any idea of a range for the cost of the repair?

Thanks for the quick response. I disconnected everything from the AVR and powered it back on. It shut off again and the red light began flashing. I bought this as a refurbished unit from accessories4less. It looks like they only have a one year warranty. Do you know where I can send it for service? Any idea of a range for the cost of the repair?

Correct, refurbs only have 1 year warranty while brand new units have a 3 year warranty. You can check Denon's website for authorized repair facilities in your area although for quicker turn around may be better served sending it to United Radio, NY if on the east coast or Hitechtronic, CA if on the west coast. Best to check with repair facility to get an estimate on cost but likely $200-$300.

Hi all,
First time on this site, hoping to get some help. Have googled and searched wide for an answer, and no luck so far
I just got an SR5007 and I connected it to my router/modem with a cat5, and it downloaded a firmware update. But when I try the internet connection test, it fails. I have no idea why, it obviously connected before, and I haven't changed a thing so far. Any help would be much appreciated.
Thanks

^^
Try rebooting the router and do a Network reset on the SR5007 (ie. press/hold the MDAX and Zone 2 Source buttons on front panel while powering on the unit ... release the power on button but continue holding the other two buttons for about 4-5 seconds).

Thanks for the quick response jd,
I have tried all your suggestions but no luck. I have looked through my manual, which led me to another issue. Some menu items under NETWORK on my SR5007 are literally greyed out, I cannot select them (including SETTINGS, how lucky am I) and there is no explanation that I can find. I have done all the resets that I know of, multiple times; I have ruled out cable and modem issues, they are working fine. As far as I can tell this is not covered in any documentation I know of, including google searches. It's almost like those PCs/laptops which have options disabled by an administrator, which is the closest thing I can compare to; I'm stymied as to why I cannot change SETTINGS of all things Anyone else experienced similar problems?
Cheers

As far as network settings, there is no configuration setup/option which I am aware of, that would cause the network settings to be inaccessible/"greyed out". The front display even shows my MAC address as non-sensical symbols (like wingdings). IP address is blank, so is the firmware page, so I cannot even tell what firmware is running. I'm surprised that I have come across what seems to be a glitch I hope no on else has to go through this, it's very frustrating

Seems like my power board is dead due to some liquid damage. Anywhere i can get a replacement? or just get a new avr?

The SR5007 comes with a 3 year warranty if purchased new from an authorized dealer so see if Marantz will cover it, otherwise, you've likely got Home/Renter's insurance that may cover repair or replacement.

HI Bobgoodman.. i have had issues with my 5007 and getting it connected to internet. but what you have indicated is not common. I havent ever had an issue with settings being grayed out, unless you have chosen DHCP. If you live in the US you can call Marantz, they do an awesome job trouble shooting over the phone. they helped me get my settings right for sound.

are you connecting your lan cable directly to the marantz or are you using a splitter or an additional router to get it connected? Marantz does not recognize splitters or lan ports (even powered ones). It prefers a direct connection from your router to its ethernet port.

Last edited by anon812; 05-27-2015 at 10:22 AM.
Reason: Quoted reply for bobgoodman

Has anyone tried setting up two subwoofers on the SR 5007? Does it affect the receiver performance in anyway if 2 woofers are connected.. since these are powered subwoofers i presume they shouldnt suck power from the Amp however wanted to be sure that it doesnt affect the performance before i try it..

Also how have you placed the subs in your rooms? Diagonally across each other?

Has anyone tried setting up two subwoofers on the SR 5007? Does it affect the receiver performance in anyway if 2 woofers are connected.. since these are powered subwoofers i presume they shouldnt suck power from the Amp however wanted to be sure that it doesnt affect the performance before i try it..

Also how have you placed the subs in your rooms? Diagonally across each other?

No impact on performance of the AVR at all, rather only improvement in low bass audio quality in the room. Simply connect with a RCA "Y" splitter cable to the sub pre-out on the AVR.

Ideally, you want them to be identical and each placed equidistant from the main listening position (ie. mic position ##1). Set initial volume on each to about 10 o'clock before running Audyssey. Common placement configurations are on either side of the TV, half-way point along each side wall, and front/back diagonal corners. Best if you can do a subwoofer crawl (see below) for more ideal placement.

No impact on performance of the AVR at all, rather only improvement in low bass audio quality in the room. Simply connect with a RCA "Y" splitter cable to the sub pre-out on the AVR.

Ideally, you want them to be identical and each placed equidistant from the main listening position (ie. mic position ##1). Set initial volume on each to about 10 o'clock before running Audyssey. Common placement configurations are on either side of the TV, half-way point along each side wall, and front/back diagonal corners. Best if you can do a subwoofer crawl (see below) for more ideal placement.

Thanks jd.. I will try that. Btw audyssey does mess with sub levels a lot. I called marantz to get the settings right as my klipsch reference series sub hardly put out any bass. It's much better since. Going to try sub crawl as you suggested

^^
Audyssey "messes with" all the speaker and sub levels which is the point as they will be calibrated to put out the same volume at your main listening position (ie. mic ##1 position). With dual subs, the volume of the combined sub output will increase about 6db which is why the gain knobs on the subs should start out lower 9-10 o'clock) to begin with so you don't get a -12db volume setting. Once Audyssey has been run, most prefer to raise the sub level on the AVR about 3-5db for a little more bass.

Sub working fine now, thanks. New question. I have SR5007 direct line to modem. When playing audio files, only files in ITunes come through Airplay to the unit. I use Winamp to play all my other flac files on the PC but can only play them through the computer speakers. How can I ply these files through the receiver?

I love my SR5007, until...the launch of Dolby Atmos and DTS-EX. It is understandable that technology does become obsolete, but it is sad to see that there is no way to upgrade the firmware (purchase firmware through Marantz) to the new codecs like Auro 3D, Atmos or DTS-EX. Anyone listened to the new formats ? Is it worth the upgrade to a new Marantz receiver?