Automation - Cron, Backup, Replication, Load Balance

Streaming - Wowza, H264, Multi-bitrate, AWS CloudFront

Helpdesk - Mantis, Kayako, Jira

Summary

With vast multi-technology experience for more than 17 years in IT industry, I spearheaded the IT systems and architecture and implementation that enabled Raffcomm Sdn Bhd to grow from a small IT services company kickstart into becoming successful with more than RM25,000,000 worth of revenue annually, as Technology Service Provider for SSM (Suruhanjaya Syarikat Malaysia), providing corporate information of companies (ROC) & businesses (ROB) registered in Malaysia.

Expert and highly familiar with a wide variety of security, engineering, networking, and operating system software. Possess Certified Ethical Hacker (CEH) from EC-Council.

Experience

Aug 2007present

Head of IT

Raffcomm Sdn Bhd

Main responsibility was directing and organizing all IT related projects and initiatives.

Provide strategic and tactical direction for all facets of Information Technology, including day-to-day IT Operations as well as hands on Infrastructure design, implementation, outsourcing practices and ongoing maintenance.

Transitioning an AdHoc delivery organization into a new process and procedure driven proper IT team with Information Security Management Systems (ISMS), WebTrust, and PCI-DSS compliance.

Built a solid IT team through recruitment of senior IT personnel and mentorship.

Interacting with cross functional business team to understand/fulfill their business requirements. Ensuring that IT supports their operations.

Established technical integrations with more than 19 financial related institutions including major banks, credit rating agencies, telcos, and government online services.

Planned and managed physical-to-virtual server migration; retired over 60+ servers, leading team to achieve 99% systems virtualization, and implementation of new Disaster Recovery strategy, using latest best in breed world-class technologies from VMWare, Dell, HP, and Amazon Web Services.

Ensuring appropriate infrastructure is available for all applications including servers, network connectivity, hardware etc.

Responsible for review departmental requests from business and makes appropriate recommendations, analyzing system problems and coordinating related supporting people to resolve the problems and responsible for organizing the new system testing and deployment for user departments.

Certificates

Aug 2011

Certified Ethical Hacker (CEH)

Projects

Feb 2011present

#WaktuSolat Prayer Alert on Twitter

Founder & Project Co-Owner

Automated fardh prayer alert 5 times a day for major cities in Malaysia via Twitter. With more than 1 million followers (1,711,967 as of 9th August 2018) and growing tremendously each day. Powered by PHP 7 & MySQL. Running on Amazon EC2 and RDS.

Sep 2007present

SSM e-Info

Head of IT

SSM e-Info Services, an online e-Commerce portal which is available 24/7 365 days a year providing and selling information of ROB & ROC profiles registered with Suruhanjaya Syarikat Malaysia (Companies Commission of Malaysia) serving government agencies, lawyers, banks, and the public.

Having the biggest e-Wallet size in Malaysia granted by Bank Negara Malaysia.

Designed the whole setup through phases and project needs from scratch using expertise & knowledge gained to ensure the whole system can serve transactions up to more than RM1-2 millions worth of transactions each month.

System running on PHP & clustered MySQL, with more than 50 servers running various operations and functions on FreeBSD, Ubuntu, & Windows 2003/2008 Servers. Servers located at 3 different IDCs to support DRP.

Sep 2011Jun 2018

1Malaysia TV

Head of IT

1Malaysia TV is the first "1MALAYSIA" concept TV via Internet that has been awarded by Malaysia Book of Records – on 18th December 2011.

R&D has been done and implemented through various platforms such as iOS, Android, BB10, Samsung Smart TV, USB Dongle, OTT devices, etc.

With this project, I've been through various process to learn more about streaming technology and the whole required hardwares and softwares in order to run the service.

Traveled & attended MWC (Mobile World Conference) 2012 in Barcelona, IBC (International Broadcasting Conference) 2012 & 2013 in Amsterdam, BroadcastAsia 2012-2014 in Singapore, and a few events to gain more knowledge and in depth of latest technology to improve delivery and quality of streaming services.

Server running on RedHat, service using Unreal IRCD & Anope with MySQL database.

20012006

Komuniti PHP-Nuke Malaysia

Founder

Among the first PHP based community in Malaysia to help PHP-Nuke users to setup/install, tweak, etc. PHP-Nuke is a web-based automated news publishing and content management system based on PHP and MySQL originally written by Francisco Burzi.

Till we stopped running the project in 2006, we have gathered 500 members (newbies & professionals) around Malaysia. Some of them have now become some of the best programmers in Malaysia.

Been providing tutorial sessions, guides, and assistance in various PHP & CMS-based projects since then to universities, colleges, and secondary school students.