Computer Requirements

Computer Requirements

Our advanced fiber-optic network and the cable modem installed in your home deliver a fast Internet connection, but your computer plays an important part. To ensure functional and optimal performance, check to see if your computer meets our recommended system requirements.

RCN highly recommends that you have the Ethernet card installed and tested by a computer technician to ensure proper functionality. Most Mac come pre-installed with an Ethernet card; however, if an Ethernet card is not installed you will need to install one.

RCN will provide support for other browser and operating system releases on a best effort basis only, and cannot guarantee optimal performance. Please note that your computer system, as well as certain broadband services, may require resources beyond RCN’s minimum standards. All services may not be available depending on browser/operating system in use.

*Internet download speeds may vary and are not guaranteed. Observed speeds may vary based on device connection & other factors outside of RCN’s control. Gig Internet offers speeds up to . See rcn.com/yourspeed for why speeds may vary. Certain equipment may be required to receive Gigabit speeds up to . RCN substantiates that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. High-speed modem required for RCN High-Speed Internet service.If a data outlet is needed, an additional outlet fee may apply in addition to applicable installation fees. Actual speeds may vary; stated speeds are up to subscribed to/stated speed and are not guaranteed. The actual range and reliability of a wireless network is affected by a number of factors. Downstream data speed may be affected by whether the data accessed is cached or non-cached; Internet-related factors, such as the location and configuration of each accessed server; internal network factors, including customer compliance with RCN usage policies set forth in the acceptable usage policy; the level of overall traffic; and the customer’s computer configuration. RCN's FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC).

The availability of services, pricing and offerings displayed on this site are for residential new RCN customers only. Commercial and business pricing and service offerings differ.

We enjoy being able to watch streaming content from YouTube, news sources, Amazon, Netflix, etc. Overall the viewing experience has been very satisfactory. We are very pleased with the service and value thus far.