I have had problems with the outgoing Caller ID from my Vonage line since I began service. At one tome it was showing the New Jersey Exchange, my phone number is in the Seattle, Washington exchange (206). After countless hours on the phone to Vonage Support, I finally contacted the office of the Chief Technology Officer, Louis Mamakos for assistance. This seemed to work because suddenly my Outgoing Caller ID was set to show my phone number. This was fine for about a week and then it began showing some other phone number again.

Is there anyone who can fix the problem that will have my Outgoing Caller ID display MY phone number and once it has been corrected, can there be a lock put on it so no one will change it again.

I really wish I didn't have to go through the long support drill every three weeks because it takes them two weeks before they seem to work on the problem and then someone else changes it again so I am back where I started again.