Ordered 8/16/16 it was charged to VISA card that day. Order was never received and I tried to work through internet but it says invalid order # & customer #
Also call in September & October and was assure order would be coming. BUT NO order
Order... Read More »

I placed an order thru the mail and I received my package, but was sent the wrong items. I immediately called your 1800 number and this wonderful young lady made sure the error was corrected. I received my package and I am very pleased. Thank You... Read More »

I mailed an order to your company on August 15, my check cleared my bank on August 25,2016. The order never arrived. I called on September 7, talked to Whitney, she said an order would be sent immediately. I still have not received anything. For a... Read More »

ordered a pair of health slippers and found them to be too small. purchased a larger pair and returned the smaller pair for a refund. original purchase date was 04/15/2016 at cost of $16.97. have not received a refund or credit. what must I do, sh... Read More »

I ordered the cooling bras. They a pretty much what I expected for what I spent. No sooner had I placed my online order, I started getting junk mail. It used to be one or two junk offers a day. Now it's 10 or more at day. Just a coincidence? Read More »

Never received my order. After 30 days I asked for a refund. I am waiting. Crazy thing is they sent it by FedEx and then gave it to the USPS to deliver to my address on the last entry. I never got the package and was really upset because I needed... Read More »

I returned two pairs of slippers and asked for a refund. (they came too late for Christmas) I noticed today that I received credit for one pair of slippers but not the other. They were both in the same package. Can you explain this? Read More »

Business's response - by Rodney S.on 1/14/2016

Hi Xann- This website is not affiliated with Dream Products so we cannot give you a proper response here. However, if you'd kind enough to call me directly I can answer any questions you might have for us.
Rodney
P:818.773.4243 Read More »

THIS IS NOT A REVIEW BUT I HAVE DONE ONE OR TWO. I HAVE TO
ASK THAT YOU STOP SENDING ME CATALOGS. I WENT TO MY MAIL BOX
TODAY AND THERE WAS 14 DIFFERENT CATALOGS.I CAN SPEND MY MONEY
WITHOUT ANY, AND MY MAIL MAN THANKS YOU TO. PLEASE DON'T IGNORE... Read More »

Business's response - by Rodney S.on 12/30/2015

Hi JD,
Unfortunately we don't have enough information to process your request, may we ask that you contact us directly at customerservice@dreamproducts.com or call 800.410.2153, option 4. Please also keep in mind this site is not affiliated with... Read More »

had a problem with my moccasins being the wrong ones. went to dream products on Friday at 5:00 pm when everyone was leaving. reggie the office guru was very polite & helpful by showing me the correct ones on her computer. she then accepted the... Read More »

I placed an order online for slippers for diabetics, and some sandals. I keep calling the phone number and the order status update line indicates that there is no expected delivery date available, I have spoken with a customer service representati... Read More »

I SENT AN ORDER TO DREAM PRODUCTS, INC ON JUNE 30, 2014. YOU CASHED MY CHECK ON JULY 10 PER MY BANK. EITHER YOU SEND ME BACK A REFUND OF $26.94 OR SEND ME THE MERCHANDISE. ORDER # 5249567. I HAVE TRIED TO CONTACT YOU BY PHONE BY HAVE BEEN UNSUCCES... Read More »

This was my first and last order from Dream Products of the Soft Touch Stretch Bra. I ordered a quantity of two via telephone, and they arrived 12 days after placing the order. I was very disappointed in the quality and promptly returned them via... Read More »

Months ago I ordered bunion socks they never arrived, I called and they sent me a replacement. Last month I ordered wallets, they cashed my check and I never received the product, I called and they told me they would send a replacement. Now I have... Read More »

I saw these loafers (slippers)in an add and decided to buy 2 pair for my husband and 1 pair for me. When I received them, the quality was not the same as shown in the picture. Far from it. The flap on one of my slippers was sown to the sole of the... Read More »

I had an issue with slippers, the company refunded all my money including the postage. How refreshing to have the company stand behind their merchandise. Customer Satisfaction is 100%. Read More »

Business's response - by Rodney S.on 11/5/2013

Dear Cheri,
We are very sorry the slippers did not meet your satisfaction. A full refund has been issued in addition to the $10 return postage.
We hope you will change your mind and shop with us again.
-Dream Products Read More »

I too have ordered three bras but I have never received them. After reading the reviews I think maybe I am lucky, it saves me the effort of sending them back. Although I am out $36.10. They did charge me for shipping, their ad said that if you ord... Read More »

I took a package of "memory foam" slippers to UPS to be returned to Dream Products in Chatsworth, Calif. The slippers, which were men's large for sizes 11-12, are way too small. They cost $16.97 plus $3.95 for shipping and handling. The... Read More »

Business's response - by Rodney S.on 4/11/2013

Dear Customer,
We would very much like the opportunity to resolve this issue to your satisfaction. Would you please contact our customer service department at 800.410.2153 at your earliest convenience.
Regards,
Rodney Sohngen
VP of Operations
D... Read More »

So last Thursday I posted about cheap bras but decided to keep them because after reading posts it seemed more hassle than it's worth and the cost I already paid for shipping and then shipping back....so I decide to keep the 3 cheap front hook sle... Read More »

Business's response - by Rodney S.on 4/2/2013

Lisa H,
We understand how unhappy you are with your purchase and would like to opportunity take care of you. Please contact us at your convenience at 800.410.2153, option 4.
If you wish you may ask to speak with me directly, I would be more tha... Read More »

I just received my order, 3 sleep bras and they were nothing what I was expecting, I guess for under $8 each, you get what you pay for....you pay cheap, you get cheap. Considering what it will cost to mail back, after already paying $3.95 to ship... Read More »

Business's response - by Rodney S.on 3/28/2013

Lisa,
We never like to hear that a customer is unhappy with their purchase but it does happen and we would like an opportunity to stand by our satisfaction gurantee. Please call our customer service department (800.410.2153) and let us take care... Read More »