[OnCloud] Exchange DNS Help

MX record and DNS record settings for Hosted Exchange Email

There are three possible ways to update your MX record or DNS record depending on how you wish to manage your DNS.

myhosting.com Managed DNS Record

If your domain name is already registered through another registrar but you want myhosting.com to handle the DNS record for you, then you will need to modify the Name Servers for your domain name record. To do this you will need to contact the company that you registered your domain with and request the change. In many cases, a domain name management interface will allow you to submit these changes on your own.

Here is the information that they will need:

First Name Server:

First Server Hostname: ns.myhosting.com

First Server IP Address: 168.144.229.9

Second Name Server

Second Server Hostname: ns1.myhosting.com

Second Server Net Address: 168.144.228.69

Third Name Server

Third Server Hostname: ns2.myhosting.com

Third Server Net Address: 168.144.228.70

We will create the zone record for your domain on our Name Servers. It can take between 24-48 hours for your domain name to be registered and propagated. During that time you can still log into your account Control Panel and set up individual users.

Modify your own Zone record

We have included the necessary records below should you wish to maintain your DNS record outside of myhosting.com and modify your own DNS record. You should remove the existing MX records and insert the following records:

You will also need to add in four MX records and two CNAME records. The necessary records are listed in the sample DNS listed below.

;*** Begin: Records for Hosted Exchange services

@ IN MX 10 yourdomain.com.s9a1.psmtp.com.

@ IN MX 20 yourdomain.com.s9a2.psmtp.com.

@ IN MX 30 yourdomain.com.s9b1.psmtp.com.

@ IN MX 40 yourdomain.com.s9b2.psmtp.com.

autodiscover IN CNAME autodiscover-redirect.myhosting.com.

ex IN CNAME ex.myhosting.com.

;*** End: Records for Hosted Exchange services

Increase the Serial Number of the zone and make sure the changes are propagated to all the secondary name servers.

myhosting.com Managed Sub-Domain

If the domain name you are using is a sub-domain and you want myhosting.com to host the sub-domain's DNS record for you, you will need to modify the parent domain's zone record on your primary name server. To do that, add following records in the parent zone on the primary name server:

;*** Begin: Records for Hosted Exchange services

your-sub-domain IN NS ns.myhosting.com.

your-sub-domain IN NS ns1.myhosting.com.

your-sub-domain IN NS ns2.myhosting.com.

;*** End: Records for Hosted Exchange services

Increase the SOA record of the zone and make sure the changes are propagated to all the secondary name servers.

We will create the zone record for your sub-domain on our Name Servers. It can take between 24-48 hours for your domain name to be registered and propagated. During that time you can still log into your account Control Panel and set up individual users. For details on this, please refer to the account activation email you received for mail2web.com Business Exchange Hosting.