9 Hot Skills That Are Trending on LinkedIn

More than ever, businesses are looking for ways to monitor, measure, and drive sales through social media. In the last year, enterprise software giant Salesforce has purchased two social media marketing service providers, Radian6 and Buddy Media, toward that end. As social media hits the mainstream, professionals have revamped their LinkedIn profiles to reflect the emerging trends.Sometimes intuition wins over accuracy. Certain phrases associated with social media like “social analytics” or “social intelligence” are actually psychology or sociology terms. Social media professionals appropriated these terms and used them without putting “media” in the middle to clarify which industry they’re in. As a result, digital strategists sometimes pop up alongside college professors in a search. But if “social analytics” seems right to you, you’re probably not alone.

In other cases, there are multiple ways to describe the same skill. Where the terms seem similar, it might be helpful to take a look at a successful person in your industry or a top company and see what language they are using to describe the job that you’re doing now.

Here are nine key phrases to consider adding to your skills and expertise on your LinkedIn profile. The percentages reflect the increase in usage among LinkedIn members in the last year.

1. Buzz Monitoring: +45%

Primary Industry: Marketing and Advertising

“Buzz monitoring is the keeping track of consumer responses to commercial services and products, to establish the marketing buzz surrounding a new or existing offer. Similar to media monitoring it is becoming increasingly popular as a base for strategic insight development alongside other forms of market research.” [Read the rest of the Wikipedia entry here.]

2. Online Reputation Management: +38%

Primary Industry: Internet

“Online reputation management (or monitoring) is the practice of monitoring the Internet reputation of a person, brand or business, with the goal of suppressing negative mentions entirely, or pushing them lower on search engine results pages to decrease their visibility.” [Read the rest of the Wikipedia entry here.]

3. Sentiment Analysis: +34%

Primary Industry: Computer Software

“The rise of social media such as blogs and social networks has fueled interest in sentiment analysis. With the proliferation of reviews, ratings, recommendations and other forms of online expression, online opinion has turned into a kind of virtual currency for businesses looking to market their products, identify new opportunities and manage their reputations. As businesses look to automate the process of filtering out the noise, understanding the conversations, identifying the relevant content and actioning it appropriately, many are now looking to the field of sentiment analysis.” [Read the rest of the Wikipedia entry here.]

4. Social CRM: +35%

Primary Industry: Marketing and Advertising

“Social CRM (Customer Relationship Management) is use of social media services, techniques and technology to enable organizations to engage with their customers.” [Read the rest of the Wikipedia definition here.]

5. Social Graph: +30%

Primary Industry: Internet

“The social graph is a term coined by scientists working in the social areas of graph theory to describe a sociogram which depicts all personal relations. It has been referred to as “the global mapping of everybody and how they’re related”.[1] The term was popularized at the Facebook f8 conference on May 24, 2007, when it was used to explain that the Facebook Platform, which was introduced at the same time, would benefit from the social graph by taking advantage of the relationships between individuals, that Facebook provides, to offer a richer online experience.” [Read the rest of the Wikipedia entry here.]

6. Social Listening: +68%

Primary Industry: Marketing and Advertising

Like social media monitoring, social listening involves checking what customers are saying about a brand on social media channels.

7. Social Media Best Practices: +62%

Primary Industry: Marketing and Advertising

Social media managers and other marketing and advertising pros have used this catch-all term to describe how they tailor a social media strategy to a particular industry or platform.

8. Social Media Measurement: +62%

Primary Industry: Public Relations and Communications

“Social media measurement refers to the tracking of various social media content such as blogs, wikis, micro-blogs, social networking sites, video/photo sharing websites, forums, message boards, and user-generated content in general as a way for marketers to determine the volume and sentiment around a brand or topic in social media.” [Read the rest of the Wikipedia entry here.]

9. Social Media ROI: +67%

“The purpose of the ROI of social media is to help social marketers make better decisions, integrate their actions with traditional media and to justify their budgets through the measurement of past success.” [Read the rest of the Wikipedia entry here.]

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