Lagging and signal lost

For the last two days have constant lagging when watching. Got to really bad during Big Bang Theory tonight. Couldn't watch program at all, constant stutter, no siund and green lines. Tried a normal restart of all devices, no luck. Internet fine.Can someone please check?RegardsMorne

I have located your account and enabled logging on your unit. It will reboot within the next hour.

Can you please PM me when this next occurs (date/time/channel) as well as let me know your setup configuration (ie: is the set top box plugged directly via ethernet into the Huawei 659, not via any other device)

Cheers,Grant

I work in Media Operations.

Please note that I am not a part of the social media team and help out on my own time where possible.

Re: Lagging and signal lost

I have the same issue too, channel 2 is terrible, just can't watch it at all. Other channels are bad too. It gets to a point where the picture locks up and nothing happens unless you change channels and come back.