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Government Default Servicing Quality Assurance Analyst.

Cenlar FSB
•
Ewing Township, NJ

Posted 4 days ago

Job Snapshot

Full-Time

Experience - 4 to 5 years

Degree - 4 Year Degree

Banking - Financial Services, Insurance, Real Estate - Property Mgt

QA - Quality Control, Government

Job Description

Who is Cenlar?

You are.

Employee-owners have made Cenlar one of the nation’s largest mortgage subservicers. We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Government Default Servicing Quality Assurance Analyst.

Responsibilities:

Perform a forensic review of the servicing file from date of default to final claim payment.

Review all servicing notes, monthly servicing reporting, timelines, supporting document, and claims detail to ensure all government requirements were met.

Perform a Root Cause Analysis of the servicing files.

Work closely with managers in order to ensure department is adhering to all government guidelines.

Work in conjunction with other departmental managers and operations supervisors.

Perform ongoing monitoring of key indicators to detect and research unexplained variances which may be indicative of quality control issues.

Interpret regulatory requirements and investor guidelines to identify opportunities, and manage a tracking and reporting mechanism to periodically communicate results.

Support the department manager in maintaining a repository of business and process guidelines and trends to be used as a reference tool.

Follow Standard Operating Procedures on all federal and state laws, investor/guarantor requirements and business policies and procedures.

Provide quality monitoring reports.

Develop best practices to resolve deficiencies and meet regulatory compliance.

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Cenlar FSB

Cenlar FSB, headquartered in Ewing, New Jersey, is the country’s leading mortgage subservicing company, serving banks, thrifts, credit unions, mortgage companies, and other participants in the financial industry. With more than a century of doing business in all facets of mortgage and banking operations, we are industry rated and audited regularly by independent third parties.