PKI Blog

Last week a user reported having reset his password, but it hadn’t changed in the connected HR system.

As this is an indication that the Password Change Notification Service (PCNS) wasn't working, I checked the Event Viewer on the Synchronization Engine server. While I saw several Event IDs indicating that heartbeats were being received from the DCs, there were no Event IDs 6903 for the past several hours. 6903 is the event that indicates a password notification was received from PCNS.