Comment Archives: Locations: Restaurants: Upper Crust: 1 Star

Past it's prime, snotty service, food VERY mediocre and VERY expensive. Great wine list but after being insulted by the maitre 'd and the captain, disgusting Cesar salad made table side and so-so entrees; no wine in the world could have made this experience worth the time or money! Skip it and save both for one of our many worthy local Tucson restaurants!

I have to agree w/ JW. My experience was similar and lengthy. My "Prime Dry Aged" New York strip was tough and under cooked on the first attempt, then overdone upon being brought back. The service was mediocre and our server was very unknowledgeable. Our tab for two was over $165 (including 2 glasses of warm wine!)

The place has all the ingredients to make a great restaurant: beautiful location and surroundings, new building, well decorated, great atmosphere. It’s just missing one thing: service. Basic service: water, bread, order taking, timeliness, and follow up. I would expect a restaurant claiming this high caliber of service to be on top of the basics. The staff seemed under qualified to work there. We had reservations at 7:00. We didn’t get our salads until after 8:30. In the meantime, our table of 8 devoured about 8 bread baskets and we had to ask for everything from the butter, oil & balsamic and even water. I can’t even blame the service on how busy it was. We were among 5-6 tables…
The food was good, but exceptional by no means. With prices higher than McMahon’s and Fleming’s I was expecting magic. My 45.00 rib eye definitely was no masterpiece. Save your drive and money.