Careers at The Lodge

The Lodge at Pine Cove has been operated since 1999 under its current ownership. We are an independent family owned business. Our key teams are Front Desk & Bookings, Housekeeping, Kitchen and Maintenance.

At Pine Cove we are always on the lookout for people to join our team. Our current vacancies are listed below, however if you feel that your skills or experience might help us in some way please feel free to send us a speculative application to recruitment@frenchriver.com

If you share our passion for distinctive guest service, working as a team, hard work, and commitment to improve on what we do every day – then we would like to hear from you. Although we are a seasonal operation, running late April to late October, a number of our team return to work at Pine Cove each year.

Hospitality experience is an advantage; however, we provide training regardless of your background and many of our team have joined us from outside the hotel industry. Current vacancies:

Housekeeper(s)

Our housekeeping team are a crucial part of delivering our guest experience. We have a reputation for beautifully appointed and spotlessly clean cottages. We currently have vacancies in both our Housekeeping (mainly focused on cleaning and tidying cottages) and Laundry teams. We are looking for great team players, with an attention to detail, who are able to provide guest service even at stressful times with a smile. We offer a weekly salary starting at $600 (depending on experience), season end-bonus based on performance, and a share of gratuities. Staff housing options are available.

Responsibilities include:

• Cleaning and tidying cottages: before, during and after guest stays
• Assisting guests with any cottage related enquiries
• Helping other teams as required

Sous chef

Our Kitchen is responsible for producing our signature hamper breakfasts, picnic and BBQ baskets, and running our Brûlé Restaurant. Our Kitchen team values people who are team players, focused, striving for excellence, and able to work in calm and professional manner. We are currently looking for our sous chef to join our team for the 2018 season (and possibly beyond). You will be responsible for assisting the head chef during dinner service and running the kitchen on his / her days off. We offer a weekly salary (depending on experience), season end-bonus based on performance, and a share of gratuities. Staff housing options are available.

Responsibilities include:

• Prepare and cook menu items to specification
• Lead the kitchen on the head chef’s days off
• Works as part of the kitchen team to ensure all areas of the kitchen are cleaned and ready for service
• Ensure all items of menu are prepared and available for service at all times
• Evolve dishes and menu sections in agreement with the head chef
• Assists in food ordering and stock keeping as required
• Responds to customer feedback as required
• General duties
• Prepare all food to specification
• Work to a high standard of personal hygiene and cleanliness at all times
• Works as part of the kitchen team to ensure all areas of the kitchen are cleaned and ready for service
• Ensure all items of menu are prepared and available for service at all times
• Stores and handles all products to house standards
• Evolve dishes and menu sections in agreement with the executive chef / kitchen manager
• Assists in food ordering and stock keeping as required
• Completes all relevant records i.e. temperature log books

Prep cook

Our Kitchen is responsible for producing our signature hamper breakfasts, picnic and BBQ baskets, and running our Brûlé Restaurant. Our Kitchen team values people who are team players, focused, striving for excellence, and able to work in calm and professional manner. We are currently looking for a full-time or part-time prep chef to join our team for the 2018 season. Your focus will be on assisting in prepping items for the dinner menu, assembling breakfast and BBQ hampers, and preparing lunch. We offer a weekly salary starting at $600 (depending on experience), season end-bonus based on performance, and a share of gratuities. Staff housing options are available.

Responsibilities include:

• Prepare all food to specification
• Works as part of the kitchen team to ensure all areas of the kitchen are cleaned and ready for service
• Ensure all items of menu are prepared and available for service at all times
• Stores and handles all products to house standards
• Evolve dishes and menu sections in agreement with the chef / kitchen manager
• Assists in food ordering and stock keeping as required
• Completes all relevant records i.e. temperature log books

Head Waiter (Maitre d’)

We are looking for a motivated and driven head waiter to help our Kitchen take the next step on its journey during the 2018 season. Ideally you are combination of a sommelier, maitre d’ and waiter/waitress who is not afraid to roll up their sleeves when required (remember we are not a large operation!). You will have good ideas on how we can further improve our guest experience and have the ability to put your recommendation into practice. We offer a weekly salary (depending on experience), season end-bonus based on performance, and a share of gratuities. Staff housing options are available.

Responsibilities include:

• Being the first and last contact of our guests in the restaurant
• Training and developing other restaurant and kitchen staff
• Overseeing and running the bar – cocktail list, wine list, and ordering
• Maintaining a pleasant and welcoming environment for the guests’ enjoyment at all times
• Assessing customer complaints, inquiries, and recommendations, always striving to provide a better service
• Serving tables and running the Front of House during dinner service, as well as weddings and large events

Waitress

We are currently looking for an energetic and professional waiter / waitress to join our Front of House team for our 2018 season. The ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail will stand you in good stead. You should be able to organise time effectively, forward plan and prioritise tasks to ensure your work load is balanced and urgent situations are dealt with immediately. We offer a weekly salary starting at $600 (depending on experience), season end-bonus based on performance, and a share of gratuities. Staff housing options are available.

Responsibilities include:

• Greet and seat guests with a positive attitude
• Serve tables during dinner service
• Prepare drinks at the bar – knowledge of cocktails is a plus!
• Maintain ambience of restaurant – lighting, music, cleanliness, hygiene
• Clean, prep and assemble breakfast hampers during the afternoon
• Setup for dinner service and clear down after dinner service
• Assist kitchen with cleaning dishes

Our Front Desk team is responsible for assisting our guests from making their booking all the way through to the moment they leave Pine Cove. You are the first point of contact for most of guest enquiries and guest requests. We are currently looking for a Front Desk Clerk to join our team from May / June through to the end of the season in October. We offer a weekly salary starting at $740 (depending on experience), season end-bonus based on performance, and a share of gratuities. Staff housing options are available.

Responsibilities include:

• Looking after guest experience at arrival and departure
• Providing guests with distinctive service, efficiently and courteously
• Handling check-in/out documentation with guests including final invoicing & payment.
• Taking the initiative with guests, asking for feed-back and take appropriate actions when necessary
• Explaining activities to guests to engage them in their surroundings – water activities, hiking, dining, resort or local events.
• Coordinating guest requests with other teams
• Handling guest enquiries on the phone, as needed. Processing and completing bookings.
• At times you will be required to take a guest into their accommodation, serve a drink at the bar, assist the housekeeping team, make a cup of tea, help serve or work with us in the kitchen.