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Seller Warranty Description

Warranty, 3 year warranty covers failure for any components requiring repair or replacement. This excludes accidental damage or if the original components have been tampered with. The warranty also includes FREE collection and return if the PC fails within 30 days. Upgrades are available - please contact us on 07738363680

I received the computer for gaming - to be more specific to play Ultra graphics mode in Runescape, to be able to play DDO (A Standing Stone game) on high graphics, and Sid Meier's Civ 6 which my husband's computer struggled with. What I received does not marry up to what I ordered and I cannot find a way to contact the Seller to query the purchase. I cannot find any item under the Seller that matches what I received, however, I did find matching specs on a "compare" computer by a different seller without an Operating System for £100 less than was paid for the OCHW Viper. It has a 3.1 processor and not a 4.2 which is what I specifically chose the Viper for. It came in a box for Venom, however none of the OCHW Venom's match the specs I received.

Overall, it does run all the games that I play very well. My issue is: Exactly what did I receive? If it is in fact the "other seller's" computer with the OS added on, then just why did it cost so much more money? A Windows OEM license it NOT £100.

In looking more closely at this computer on Amazon it has 3 different descriptions: The headline says 7600 4.2, the fine print below that says 9600 4.2, and the product details show 8750D 4.2. I actually received a 9600 3.1. Also, the RAM is different in the descriptions and what I received.

I am not a gamer but needed a PC which didn't play me up like my ancient abacus(old Greek calculator) did. running windows 10 gives a lot of features which I have not fully investigated yet nor do I think I will fully reveal. But at the end of the day I am not waiting for it to boot up for 15 minutes.

Product dispatched a day early without any notice so I was out when delivery attempted. Not a major issue as I would be in the next day - as it happened the driver came by later so result. Bit of an issue to begin with as the PC booted but then hung - after a bit of fiddling turned out it didn't like the screen being connected to a HDMI splitter. All now good and going through the usual stuff transferring data/reloading utilities etc.

This pc can't run Fortnite. This pc it is not for gaming, only for school or something else but not gaming.The money don't worth it, is to low for a gaming computer.I thought this will be an upgrade, but it wasn't. Please don't buy this pc for gaming.Now my return has expired and I couldn't send it back, but if it didn't I would send it back.