Sunday, June 18, 2006

After we've retired back to the living room for coffee, Mr. Buckmaster allows that the world is perhaps not quite that simple. When asked whether there's a Craigslist model that other companies could emulate, the unflappable Mr. Buckmaster, his eyes once more fixed firmly on the horizon out the window, waxes lyrical for a moment: "It's unrealistic to say, but--imagine our entire U.S. workforce deployed in units of 20. Each unit of 20 is running a business that tens of millions of people are getting enormous amounts of value out of each month. What kind of world would that be?"

Before I have time to object, Mr. Buckmaster comes back to our world. "Now, there's something wrong in the reasoning there," he admits. "You can't run a steel company in the same way that you run an Internet company"--more points for understatement. "But still, it's a nice kind of fantasy that there are more and more businesses where huge amounts of value can flow to the user for free. I like the idea, just as an end-user, of there being as many businesses like that as possible." As an end-user, I suppose I do, too. But there are no free lunches, even if Craigslist--and the meal Mr. Buckmaster and Ms. Best provided for me--sometimes seem to come close.

Yes, a pleasant fantasy and there are no free lunches. But do imagine a business where the prime motivator is not profit but simply .. doing good work?

After we've retired back to the living room for coffee, Mr. Buckmaster allows that the world is perhaps not quite that simple. When asked whether there's a Craigslist model that other companies could emulate, the unflappable Mr. Buckmaster, his eyes once more fixed firmly on the horizon out the window, waxes lyrical for a moment: "It's unrealistic to say, but--imagine our entire U.S. workforce deployed in units of 20. Each unit of 20 is running a business that tens of millions of people are getting enormous amounts of value out of each month. What kind of world would that be?"

Before I have time to object, Mr. Buckmaster comes back to our world. "Now, there's something wrong in the reasoning there," he admits. "You can't run a steel company in the same way that you run an Internet company"--more points for understatement. "But still, it's a nice kind of fantasy that there are more and more businesses where huge amounts of value can flow to the user for free. I like the idea, just as an end-user, of there being as many businesses like that as possible." As an end-user, I suppose I do, too. But there are no free lunches, even if Craigslist--and the meal Mr. Buckmaster and Ms. Best provided for me--sometimes seem to come close.

Yes, a pleasant fantasy and there are no free lunches. But do imagine a business where the prime motivator is not profit but simply .. doing good work?