When the Limitations of Your Backend System Negatively Affect My Experience

5 April 2012

Spaces in numbers help us memorise them and we naturally type phone numbers with spaces in them.

If your backend system can’t handle spaces, write some code to strip them out when the form data is submitted. Don’t burden the user by asking them to input data in a way that doesn’t match their mental model of that data.

Where am I?

My name is John, I’m an interface designer and these are my personal ramblings. I write about a bunch of things on here, share photos of my life on Instagram and spout spurious snippets on Twitter. If you’re looking for something a bit more professional, try my LinkedIn profile.