(KTVU) - Taylor Swift gave an 8-year-old fan the VIP treatment at her concert - two years after donating $10,000 to his service dog, according to reports.

Swift gave Jacob, who is diagnosed with autism, and his family front row seats and backstage passes to her concert.

Jacob's mother Allison Hill says Swift called the dog Reid a "big puffball," and was "especially awesome" with Jacob.

"She didn't see my son's disability she just saw him. She got down on her knees and looked him right in the eyes and said hello and that she was thankful he came to her show even though she knew it was loud and there was so much going on," said Hill, according to a post on the Austism Speaks Facebook page.

That's when Jacob grabbed her face, pulled her hair back and said "hi Taylor!"

Hill said he had been working on being able to say "hi Taylor," all week - but she didn't know if he would be able to say it. "She was very gracious and acted like him grabbing her face didn't even phase her," wrote Jacob's mom. She adds, the flash from the photo scared Jacob so he snuggled right up to her and "her sweet smile says it all."

Hill reports Jacob made it through almost the entire concert. She's thankful that Swift is an autism advocate, saying, "we love her."