Author
Topic: Question for appliance repair techs (Read 9382 times)

I was wondering how you handle a service call on a stacked washer/dryer combo? For instance, if the problem is on the washer and you have to dis-assemble it, you have to remove the dryer from the top first. What do you do? Bring an assistant with you? It has to be a big problem if you are working alone, especially on the full size stackable combos.

Regards,

Mark

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My philosophies:

If it ain't broke, don't fix it and When all else fails RTFM (read the "funny" manual)

if someone in the home seems able bodied i will ask them to help remove the dryer, if there is no help to be had then i have to reschedule for another day and have the shop lackey meet me to help remove the dryer

i do alot of frigidaire, the original style front load set by them the washer top is removed when the dryer is stacked, so you can just pull it away from the wall and tilt the dryer against the wall to access the washer timer,dispensor etc

if someone in the home seems able bodied i will ask them to help remove the dryer, if there is no help to be had then i have to reschedule for another day and have the shop lackey meet me to help remove the dryer

I use something called the All-Dolly (formerly the ov-dolly) by Warren Brown Enterprises. I can easily just put the dryer to the side at washer level and do what needs to be done to the washer. The hard part is always gettng the vent back on the right way. I also find a lot of washer problems can be solved without removing the dryer through the front access panel.

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"When you have eliminated all which is impossible, then whatever remains, however improbable, must be the truth." Sir Arthur Conan Doyle.

Dass' it. Mine paid for itself on the first Wolf double oven I had to pull out and replace both hidden bake elements. If you're in the business, you're going to need one sooner or later. Highly recommended, I have yet to find an installation where I couldn't easily remove any oven (corners, next to walls, etc.). It seems safer than using a second helper as it never gets tired or acts unpredictably. (No, no, my left!!!!!!!!!!!!!!!!!!!!!!!!)

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"When you have eliminated all which is impossible, then whatever remains, however improbable, must be the truth." Sir Arthur Conan Doyle.

I take two saw horses and piece of plywood or two 2X12X24" planks. I then set the horses and wood up off to the side to make a table. Then pick up the dryer and set in on the table I've created. With the dryer at waist height it's easier to pick up and hoss back on top of the washer when you're done. Not as easy as the all dolly but cheaper for the entry level guys. I've found as long as you keep the dryer above knee high it easier to handle.