Strengthened engagement with our flexible approach and dedicate support and maintenance

Highlights

Client Location

United States

Industry

Financial Services

Business Model

Dedicated Team

Technology Used

.NET Framework 4.0

SQL Server 2008

HTML

XML

CSS

Jquery

Javascript

Quickbooks 13.0

Telerik AJAX Controls

Microsoft RDCL Reporting

The Context

Based in USA, highly acclaimed firm catering to commercial debt recovery services was incurring heavy losses and recurring costs due to use of outdated systems. More than a decade old, their systems couldn’t sustain against the tide of current business practices and technology advancements.

The company was looking for an ideal IT partner to redevelop their tech vision by uplifting the functionality to suit next-gen requirements. They wanted to transform their internal system to lead the market with best-in-class technology solutions.

Specific challenges were:

1

To replace the existing software- that incurred heavy yearly costs and modernizing the traditional system; precisely migrating its historical data of twelve years from Sybase to SQL Server 2008

3

Inclusive Report management module for analysing collected data and generation of various reports for Admin, managers, sales and on-ground collectors based on their unique needs and financial forecasting

Meet the ever changing consumer demands with centralized authorized access to all departments and empowering its employees with seamless and secured user control management for employees

4

To bring various isolated business processes in different platforms like MS Access, Visual Basic, PHP Web Portal, My SQL and many other isolated manual processes in MS Excel under one fully equipped centralized web portal

6

Moving over constraints of highly skilled team of designers, developers and analysts, with exceptional talent and strong grit over technology, to mould the ideas into results to match the needs

The Solution

To gain in-depth knowledge of their contemporary intranet system and well-defined business prerequisites, a team from Radixweb undertook thorough analysis of project requirements. Furthermore, the team simplified various modules and understood functional interaction specifics.

After assembling required information about enterprise processes and intricate work flows, the team designed mock ups to prepare the comprehensive skeleton about the system. Such mock ups saves on additional iterations and efforts-yielding more productive in stipulated time.

Technology Consulting

Prototype Development

Intuitive and engaging framework of the system was prepared using Balasmiq tool that helped in flawless visualization much before it came into being.

Custom Application Development

Customizing software requirements is a piece of cake for established pioneers like Radixweb. Our extremely dedicated team worked relentlessly throughout the development process, while imbibing complete transparency.

Application Integration Services

Integrating Third Party Systems is where expertise and experience comes in handy as we seamlessly integrated QuickBooks Accounting system to automate accounting functions.

Testing and Quality Assurance

Adhering to strict standards of application quality helps to add authenticity to our products, thanks to our exceedingly team of QA professionals. The team followed agile process during testing phase too.

Application Support & Maintenance

Consistent support to the application post developed ensured optimum performance. The team looked in to meet all business needs and aided a smooth working system in the final hand over.

The Results

After successful deployment of the system to production environment, efficiency and output of the users have increased manifold. With a hassle-free and tech-savvy approach, Radixweb has enabled their business by:

Higher Business Productivity

Cut down on heavy recurring costs due to use of traditional software

Blended with cutting-edge innovation and futuristic vision, the solution has streamlined all business operations and recovery activities to consequently satiate futuristic goals and grow their business exponentially

Abridged and Secured Solution

Sharpened the competitive advantage for the company; the highly secured and safe solution has strengthened its market presence by widening its base of loyal customers and acquiring new

With real time analytics and reports, users make better and insightful decisions

Streamlined Operations

Played a crucial role in devising the futuristic vision of the organization, while minimizing the time with streamlined, feature-rich and automated processes

With a centralized system, availability of information became easy and it duly eliminated the overhead of managing multiple isolated business operations. It also saved time and efforts

Customer's Speak:

An outstanding partner to our vision, the team turned indispensable for successful redevelopment and launch of collections platform- and we received overwhelming response from our stakeholders. Exceptional project management and communication skills.

- Jana Bauer, MIS Director at Collection Agency, USA.

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