You agree to accept these terms and conditions and are electing to receive electronic correspondence from MSU Federal Credit Union (MSUFCU).

You will receive certain MSUFCU correspondence at the email address you provide to us. The correspondence may include, but is not limited to: Account Statement Notices, Visa Statement Notices, IRS Tax Form Notices, and Transaction Notices (non-sufficient fund, Courtesy Pay, and overdraft notices).

MSUFCU will accumulate a 36-month, online archive of account and Visa statements and IRS Tax Forms.

Your consent for electronic IRS Tax Forms applies to every year the statement is furnished or until you cancel your electronic enrollment.

You agree to electronically view any changes in disclosures, election information, or updates to MSUFCU products, services, or fees.

Some correspondence that you receive via email may contain links to the MSUFCU website and ComputerLine for additional information. You will need to use your ComputerLine login credentials to access this information.

While enrolled in electronic correspondence, you will not receive the same correspondence via the U.S. Postal Service. However, you will continue to receive through the U.S. Postal Service certain correspondence that is currently not available electronically.

You must have a valid email address that we will use to send information using unencrypted email. You will remain enrolled in our electronic service(s) as long as you meet the eligibility requirements, or unless you request otherwise. Consecutive undeliverable email attempts may cause MSUFCU to revoke electronic services until a valid email address is provided.

At any time, you may cancel enrollment for electronic correspondence by visiting an MSUFCU branch, calling 517-333-2424 or toll-free 800-678-4968, or logging into ComputerLine with your account number and password, then changing your preference to paper statements or account notices. If you currently have a Totally Green Checking account, eStatements and eNotices are required and can not be changed via ComputerLine. You will need to contact MSUFCU directly to be converted to paper statements and Classic Checking.

When you cancel your enrollment in a service(s), we will resume mailing all of your correspondence as elected through the U.S. Postal Service at no additional charge to you* and discontinue electronic transmission of these items.

If you wish to obtain a paper copy of the emailed correspondence, we will provide it to you at no cost.

It is your responsibility to inform us about any change to your name and/or email address. This email address will be used to also communicate with you electronically as necessary. You accept responsibility for the delivery of the electronic correspondence.

You have access to the necessary hardware and software to view, print, or otherwise access necessary information to receive electronic communications from us and to access the MSUFCU website. The minimum hardware requirements are IBM-compatible PC, Apple, analog modem or Ethernet for internet connection, monitor, and printer. The minimum software requirements are an operating system that supports a web browser such as Internet Explorer v7.0, an Internet Service Provider (Internet Access), and an email application that supports HTML formatted emails.

* A $5.00 fee is charged for each overdraft transaction when a paper Transaction Notice is selected.

Michigan State University Federal Credit Union makes available to members various electronic fund transfer services, made possible by our advanced electronic data processing system. Some of these transfers are made by use of ATM, credit, or debit cards that we issue. Other transfers are made by use of a telephone through the MoneyLine program; a check converted into an electronic debit; through ComputerLine—our online banking by use of a personal computer; or through Green on the Go® mobile banking or the MSUFCU Mobile app by use of an internet-enabled mobile device.

If we also provide a personal identification number (called a “PIN”) to a member, ATM cards can be used, together with the PIN, in various automated teller machine networks to make electronic fund transfers to, from, or between one or more of your accounts at MSUFCU. We issue different plastic cards that can be used in this manner, including Visa Debit Cards and Visa Credit Cards. In this disclosure, we call the cards simply “ATM cards” because they can be used in automated teller machines, and we sometimes refer to these different automated teller machines as simply “ATMs.” Your card and PIN may also be used to make purchases of goods and services at participating merchant locations.

We will, upon request, issue you a MoneyLine Personal Access Code, which you can use with a touch-tone telephone to make electronic fund transfers to, from, or between one or more accounts at MSUFCU by following the rules and procedures of our MoneyLine program.

We will, upon request, issue you a ComputerLine password, which you can use with an internet connection to make electronic fund transfers to, from, or between one or more accounts at MSUFCU following the rules and procedures of our ComputerLine program. You may also use your ComputerLine password to make electronic fund transfers to, from, or between one or more accounts at MSUFCU following the rules and procedures of Green on the Go® mobile banking or the MSUFCU Mobile app.

You agree that you will keep your PINs, Personal Access Code, andpasswords secret.

This is a disclosure and a contract. That is, the terms and conditions set out here are binding on you and on us to the making of such electronic fund transfers and the use of the ATM cards, the PINs, and the passwords, in the following cases:

If you use the account(s) covered by this disclosure after receipt of this agreement

If you already have an ATM card and PIN provided by us and you use them to make such transactions after receipt of this agreement

If you ask us to provide you with a PIN and you thereafter use it, together with an ATM card we have issued, to make such transactions

If we issue a Personal Access Code at your request and you use it to make transactions through our MoneyLine program

If we issue a password at your request and you use it to make transactions through ComputerLine, Green on the Go® mobile banking, or the MSUFCU Mobile app

In all such cases, your use of the account(s) or your making of such transactions constitutes your acceptance of the terms and conditions set out in this disclosure.

Although your account(s) may be subject to the terms and conditions of this disclosure, you may continue to use those account(s) to the same extent and in the same manner that you have in the past, insofar as “over-the-counter” and other non-electronic transactions are concerned.

In this disclosure, “you” and “your” includes the plural in cases where two or more persons have an interest in a single account affected by an electronic fund transfer service. “We” or “us” refers to Michigan State University Federal Credit Union.

This disclosure is being furnished to all of our members. Members who have not authorized any electronic access to any of their MSUFCU account(s) when they receive this disclosure need not concern themselves with it.

THE FOLLOWING SECTIONS RELATE TO ALL ELECTRONIC FUND TRANSFERS AFFECTING YOUR ACCOUNT(S), WHETHER MADE BY USE OF AN ATM, CONVERSION OF A CHECK INTO AN ELECTRONIC DEBIT, OUR MONEYLINE PROGRAM, COMPUTERLINE ONLINE BANKING, GREEN ON THE GO® MOBILE BANKING, THE MSUFCU MOBILE APP, OR OTHERWISE.

1. Accounts Affected: Each of the following types of MSUFCU accounts can be affected by some kind of electronic fund transfer service:

These types of accounts are sometimes referred to in this disclosure as “asset account(s)” or simply as your “account(s).”

As is your right, you have previously designated which of your account(s) you want to be subject to any particular type of electronic fund transfer service. You may change those instructions in the future, and we will follow your new directions to the extent our electronic fund transfer programs permit at that time.

2. Account Agreements: The terms and conditions of the account agreements relating to your accounts with us remain in effect except to the extent modified by this disclosure.

3. Minimum Balance: You must always maintain a minimum of $5.00 in your Spartan Saver to be entitled to make electronic fund transfers affecting your account(s). We reserve the right to increase minimum balance requirements or to impose other restrictions in the future.

4. Electronic Fund Transfer Services: At the present time, you can authorize the following types of electronic fund transfers to or from your asset account(s) at MSUFCU:

Transfers TO Your Account(s) (Credits):

Direct Deposit of payroll deductions or net pay checks from Michigan State University or Oakland University or any other employer who has agreed to send such deposits to us (Contact your employer to see if Direct Deposit of payroll deductions or net pay is available.)

Direct Deposit of various governmental benefits

Direct Deposit of pension payments

Deposit(s) or payment(s) from any third party through the Federal Reserve or the facilities of an automated clearing house association of which we are a member

Automatic transfers to your account(s) from the account of another person, unless that other person is an immediate family member and the transfer was not requested by you

Transfer to your account(s) from your other asset or loan accounts that we make at your request via an overdraft line of credit, MoneyLine, ComputerLine, Green on the Go® mobile banking, or the MSUFCU Mobile app

Transfers FROM Your Account(s) (Debits):

Your home mortgage payment, insurance premiums, and utility bills, as well as other types of payments to third parties, through the Federal Reserve or the facilities of an automated clearing house association of which we are a member

Automatic transfers from your account(s) to the account of another person who is not a member of your immediate family

Automatic transfers from your account(s) to make payments to another person’s loan(s) owing to us

Transfers from your account(s) to your other asset or loan accounts that we make at your request or through ATMs, MoneyLine, ComputerLine, Green on the Go® mobile banking, or the MSUFCU Mobile app

Withdrawals from your account(s) made by your telephone request (a check will be mailed to your address on file)

Payment for purchases from your checking account at places that have agreed to accept your ATM card

MoneyLine Transactions:

If we provide you with access to your accounts through our MoneyLine audio response service, a separate Personal Access Code will be assigned to you. You can use your Personal Access Code along with your account number to access your accounts and perform the following transactions:

Transfers from your account to another account with us that you own or own jointly with another member

Obtain balance information on specified savings, checking, or loan accounts you have with us*

Determine if a particular item has cleared*

Determine savings and loan rates*

Visa Debit Card and ATM Point-of-Sale Transactions:

Use of your ATM or Visa Debit Card when making a purchase of consumer goods from a merchant who uses the card in an electronic terminal is an electronic fund transfer. Funds to cover your purchase will be deducted from your checking account.

Automated Teller Machine (ATM) Transactions:If you have an ATM or Visa Debit Card for which we have issued a PIN, you can use any of the automated teller machine networks to make transactions as follows:

Obtain balance information on specified savings, checking, or loan accounts you have with us*

ComputerLine Transactions:If you are provided access to our ComputerLine online banking service, you can use ComputerLine to perform the following electronic fund transfers 24 hours a day (service may be interrupted for short periods for data processing):

Green on the Go® Mobile Banking or MSUFCU Mobile App Transactions:If you are provided access to Green on the Go® mobile banking or the MSUFCU Mobile app, you can use Green on the Go® mobile banking or the MSUFCU Mobile app to perform the following electronic fund transfers 24 hours a day (service may be interrupted for short periods for data processing):

A transfer through an automated clearing house when you provide a paper check to certain merchants or other payees that enables the merchant or other payee to capture the routing, account, and serial numbers to initiate the transfer, whether the share draft is blank, partially completed, or fully completed and signed; whether the share draft is presented at Point-of-Sale (POS), or is mailed to a merchant or other payee or lockbox and later converted to an electronic fund transfer; or whether the share draft is retained by the consumer, the merchant or other payee, or the payee’s financial institution. Your authorization to make such types of electronic fund transfers may be expressed in writing or implied, for example, by the posting of a sign.

You have previously told us which of these electronic fund transfer services you want to use. You can discontinue use of any such service whenever you want. If you begin using a different electronic fund transfer service after receipt of this disclosure, we must be notified of the account(s) to be affected.

We may make additional types of electronic fund transfer services available in the future; we may also discontinue one or more, or all, of our electronic fund transfer services.

5. Excluded Transactions: The terms and conditions of this disclosure only apply to those services and transfers which are electronic fund transfers as described in Section 4; they do not apply to other transactions which, although electronic in nature, do not constitute electronic fund transfers described in that section.

6. Fees for Electronic Fund Transfers: There are certain fees and charges for electronic fund transfer services we offer which you agree to pay. For a current listing of all applicable fees and charges, see our current Fee Schedule, which is incorporated by reference into this disclosure and the receipt of which you hereby acknowledge.

When you use an ATM not owned by us, the ATM operator may charge you a fee for any network used, and you may be charged a fee for a balance inquiry even if you do not complete the fund transfer.

7. Limitations on Electronic Fund Transfers: We describe the types of electronic fund transfers you can make through our various electronic fund transfer services in Section 4. With respect to certain accounts, there are limitations as to how many automatic transfers you are allowed to make to third parties (e.g., mortgage payments or insurance premiums). No more than six (6) such transfers may be made from these accounts during any single statement period. Please refer to your Truth-in-Savings Disclosure to determine if this account limitation applies. Aside from that limitation, and as to transactions other than those made at an ATM, there are, at the present time, no limitations as to how often you can make electronic fund transfers, nor is there any restriction as to the dollar amount of any one electronic fund transfer. We reserve the right to impose any such restrictions in the future as we deem reasonable. Please refer to Section 22 for limitations that apply to ATM and Point-of-Sale transactions.

8. Documentation of Transfers:

You can receive a transaction receipt at the time you make any transfer to, from, or between your account(s) using an ATM.

If you have arranged to have Direct Deposits (which are electronic fund transfers as described in Section 4) made to your asset account(s) at least once every 60 days from the same person or company, the person or company making the deposit will tell you every time they send us the money. You may visit any branch, call us at 517-333-2424 or 800-678-4968, or access your transaction history via ComputerLine, MoneyLine, Green on the Go® mobile banking, or the MSUFCU Mobile app to find out whether the deposit has been made.

You will get a statement every month if you have authorized any electronic fund transfer service described in Section 4. If no electronic fund transfer occurs in a particular calendar quarter, you will still receive a quarterly statement for that quarter. However, for an asset account to which you have authorized no electronic fund transfers other than preauthorized credits, you will get a statement quarterly. On any account considered dormant, a statement will be sent to you annually.

Periodic statements we send you on accounts which are subject to electronic fund transfers described in Section 4 and transaction receipts issued by an ATM are admissible evidence.

Your right to documentation as set forth above in this section does not apply when the electronic fund transfer occurs outside of the United States.

9. Stopping Payment of Transfers From Your Account(s): The following rules apply only to electronic fund transfers as described in Section 4 of this disclosure.

If you have arranged for regular automatic payments out of your account, you can stop any of these payments. Here’s how: call us at 800-678-4968 or 517-333-2424, visit any branch location, contact us online at www.msufcu.org, or write us:

in time for us to receive your request three (3) business days or more before the payment is scheduled to be made. If you call, you will be required to put your request in writing and get it to us within 14 days of your call.

There is a charge for each stop payment order. We reserve the right to impose a reasonable charge, or to increase such charges, in the future. Please see our Fee Schedule to determine the current stop payment fee.

If these regular payments vary in amount, the person you are going to pay will tell you 10 days before each payment when it will be made and how much it will be. You may choose instead to get this notice only when your payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set; if so, you must make the necessary arrangements with the person you are going to pay.

If you order us to stop one of these payments three (3) business days or more before the transfer is scheduled and we do not do so, we will be liable for your losses or damages.

In Section 17 of this disclosure, we will tell you what our business days are.

10. Disclosure of Information to Third Parties: In the ordinary course of business, we will only disclose information concerning your account(s) or electronic fund transfers described in Section 4 affecting your account(s):

11. In Case of Error or Questions about Your Electronic Fund Transfers as Described in Section 4: Contact us at the telephone number or address set forth in Section 9 as soon as you can if you think your statement (which will include ATM, MoneyLine, check conversions, ComputerLine, Green on the Go® mobile banking, and the MSUFCU Mobile app transactions) or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we send the FIRST statement on which the problem or error appeared.

When contacting us:

Tell us your name and account number.

Describe the error or the transfer you are unsure about
explain as clearly as you can why you believe it is an error or why you need more information.

Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. In Section 17 of this agreement, we list our business days.

We will tell you the results of our investigation within 10 business days (five (5) business days for a Visa Debit Card Point-of-Sale transaction and 20 business days if the transfer involves an account open less than 30 days) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (if you give notice of an error within 30 days of opening an account; notice of an error involving a Point-of-Sale transaction; or notice of an error involving a transaction initiated outside of the United States, its possessions, and territories, we will have 90 days instead of 45) to investigate your complaint or questions. If we decide to do this, we will credit your account within 10 business days (five (5) business days for a Visa Debit Card Point-of-Sale transaction and 20 business days if the transfer involves an account open less than 30 days) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or questions in writing and we do not receive it within 10 business days, we may not recredit your account.

If we decide that there was no error, we will send you a written explanation within three (3) business days of finishing our investigation.

You may ask us for copies of the documents that we use in our investigation, and we will furnish them to you. We may, in such cases, require payment of a nominal charge for such copies.

12. Liability for Failure to Make Electronic Fund Transfer: If we do not complete an electronic fund transfer, as described in Section 4, to or from your account(s) on time or in the correct amount according to our agreements with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for the following:

If, through no fault of ours, you do not have enough money available in your account to make the transfer

If there is not enough money in your account, in excess of amounts you have specifically pledged to us as collateral, to make the transfer

If funds in your account are subject to garnishment or other legal process which prevents making the transfer

If we have, because of your default, exercised our rights against the funds in your account

If the transfer would go over the credit limit on your overdraft line

If the ATM where you are making the transaction does not have enough cash or is not functioning properly, and you were aware it was not functioning properly prior to initiating a transaction

If, through no fault of ours, your ATM card is damaged

If you use or try to use your ATM card or your PIN after your right to use it has been canceled

If circumstances beyond our control prevent the transfer, despite reasonable precautions that we have taken

We will also be excused from such liability if you fail to observe the terms and conditions of this agreement, our MoneyLine program, ComputerLine online banking, Green on the Go® mobile banking, the MSUFCU Mobile app, or our account agreements with you, as they relate to electronic fund transfers.

13. Liability for Accuracy of Data: We will not be responsible to you for any claims, damages, losses, or expenses arising out of the preparation or delivery of data input for electronic fund transfers and credit or debit entries prepared by your employer or other person or company authorized to do so. In all cases, we will be entitled to rely upon the accuracy and correctness of this data input prepared by your employer or other authorized person or company, and we will have no obligation to investigate or determine the accuracy or authorization of this data input or the electronic fund transfers directed by your employer or other person or company authorized by you to do so.

14 . Consumer Liability for Unauthorized Use: If you furnish another person with your ATM card and PIN, MoneyLine Personal Access Code, checkbook, a check, or ComputerLine password (collectively, “access device”), you will be responsible for all electronic fund transfers initiated by the person. Your responsibility pertains to transfers from which you may receive no benefit, and applies even though that person may not have actual authority to initiate a transfer or transfers of an amount in excess of that which is authorized. Your responsibility for such transfers remains until you have notified us in writing that the person is no longer authorized to initiate transfers. Until you have notified us in writing, you will be liable for all transfers initiated by that person.

Tell us AT ONCE if you believe your access device has been lost or stolen. Contacting us immediately by phone, email, or at any branch location may help to minimize your potential loss. You could lose all the money in your account (plus your maximum overdraft line-of-credit). If you tell us within two (2) business days, you can lose no more than $50.00 if someone used your card without your permission.

If you do not tell us within two (2) business days of learning of the loss or theft of your access device, and we can prove we could have stopped someone from using your access device without your permission if you had told us, you could lose as much as $500.00.

Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days of the statement being mailed, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.

If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

If you believe your access device has been lost or stolen or that someone has transferred money from your account without your permission, or may be about to do so, contact us at the telephone number, website, or address as provided in Section 9 IMMEDIATELY.

15. Special Unauthorized Use Liability Rule for Visa Debit Card: Unless you have been grossly negligent or have engaged in fraud, you will not be liable for any unauthorized transactions using your lost or stolen Visa Debit Card. This additional limit on liability does not apply to ATM transactions, to transactions using your PIN which are not processed by Visa, or to commercial cards.

16. Reversing Electronic Fund Transfers: If an electronic fund transfer described in Section 4 was a payment of $50.00 or more for goods or services, you have the right to require us to reverse such transfer and to recredit your account with the full amount of the transfer if: (1) you tell us within four (4) calendar days of the date of the transfer to make such reversal, (2) you notify us that you have made a good faith attempt to resolve your dispute with the third party involved, and (3) you assure us that any returnable goods involved in the dispute will be returned.

If you do these things in writing, you MUST send us a letter or call us at the address or phone number set forth in Section 9.

If you tell us orally that you want such a transfer reversed, you must send us a letter to confirm your reversal request, your notice of attempted resolution of the dispute, and your assurance to return any returnable goods involved. We must receive this letter within 14 calendar days of the date of your oral request for reversal. We reserve the right to impose a reasonable charge for handling such reversal requests.

17. Business Days: Business days for our offices are as follows: Monday through Friday, excluding posted holidays. We reserve the right to change our business days and hours at any of our branch facilities.

18. Regulatory Agency: If you believe that we may have violated the Michigan law regulating electronic fund transfers (Michigan Public Act No. 322 of 1978) you may contact:

19. Location of ATMs: The number and locations of the ATMs we own or operate is subject to change at any time. Locate CO-OP ATMs by visiting our website at www.msufcu.org, via Green on the Go® mobile banking, or the MSUFCU Mobile app.

20. Card Ownership: All ATM cards, PINs, and passwords we provide are the property of MSUFCU. MSUFCU may, without liability or notice, revoke, cancel, or limit any or all use of the card privileges afforded in this agreement for good cause, and you will surrender the card to MSUFCU immediately upon demand. If this agreement is terminated, you agree to surrender the card to us. The primary member is responsible for all ATM cards issued to the member or any joint owners. If joint owners are removed from the account, it is the responsibility of the primary member to recover and surrender all ATM cards. Any transaction performed by a joint owner after the joint owner has been removed from the account shall be considered an authorized transaction for which the primary member is responsible, until the primary member has notified MSUFCU in writing that the joint owner is not authorized to perform transactions or the ATM card(s) has been surrendered to MSUFCU.

21. Secrecy of PIN: If we have issued a PIN or password to you, or if you have selected your own MoneyLine Personal Access Code or ComputerLine password, you agree to keep your PIN and password secret and you also agree that you will not write the PIN on your ATM card nor any item you keep with your card.

22. Limitations of Electronic Fund Transfer: There is no limitation on the number or dollar amount of deposits, payment transactions, or transfers between accounts you may make at an automated teller machine during its 24-hour operating cycle. To protect against possible losses, however, there are limitations on how much cash you can obtain from the machines during a single cycle or purchases made via Point-of-Sale transactions.

Regardless of the number of cards we may issue to you, the following daily cash and purchase limits apply to use of an ATM card or Visa Debit Card:

The amount of cash that may be obtained by using your ATM card at an ATM is limited to $500.00 per day ($200.00 limit when the machine is offline).

The amount of cash and purchases that may be obtained by using your ATM card at a POS terminal is limited to $1,000.00 when your account has been open for less than six months, and $2,500.00 when your account has been open for more than six months ($200.00 limit when the machine is offline).

All limitations in this section are subject to the verified balance in the account(s).

In cases where an ATM card has been authorized for obtaining cash advances from ATMs or on a loan account, the maximums mentioned above include such cash advances.

There is a minimum $50.00 on Visa cash advance transactions performed at ATMs.

We reserve the right to change these limitations on use of the machines at any time.

You have the right to require us to program our system so that no more than $50.00 cash may be obtained by use of an ATM card during a single day. Please contact us if you want this option.

23. Responsibility for Overdraft: If you obtain cash from an ATM, which creates an overdraft in your savings account, the overdraft amount is due and payable the moment you get it and you agree to pay the full amount of it to us. You also authorize us, in such a case, to apply from any other shares you may have at MSUFCU such amount as may be necessary to pay such overdraft amount. If the overdraft is created in your checking account, (1) a transfer will be made from your other share account(s) to cover the overdraft, in accordance with your checking account agreement with us, (2) an advance on your line-of-credit loan account with us will be made to cover the overdraft and you will repay that advance in accordance with the terms and conditions of your line-of-credit plan, or (3) if you do not have a line-of-credit with us but qualify for our overdraft Courtesy Pay program, we may cover the overdraft and assess a fee as disclosed in our Fee Schedule. If there are not sufficient funds to make a transfer according to (1) or (2) of this sentence, or if you do not qualify for overdraft Courtesy Pay, then such overdraft will be paid to us as provided in the first sentence of this section.

24. Crediting of Deposits and Payments: Deposits or payments made in an ATM, whether in cash, check, or money order, are subject to verification and the posting of such deposits and payments to savings, checking, or loan accounts may be delayed until they can be collected from the machine, verified, and entered into our accounting system. Further delay may occur if the transaction is made on or immediately prior to a Saturday, Sunday, or holiday on which we are closed. If you place a check or money order in the machine as a deposit or payment, it is subject to collection in accordance with your account agreement with us and our Funds Availability Policy as was disclosed to you upon opening your account and as may have since been amended.

25. International Transactions: When you use your Visa Debit Card, Visa Credit Card, or ATM card for international transactions, a fee will be assessed. You agree to pay a 1.00% International Transaction Fee for ATM and Point-of-Sale (i.e., PIN-based) transactions and a 3.00% International Transaction Fee for all other international transactions and cash advances. The fee will be assessed on international transactions if a currency conversion does take place or if the transaction is processed in U.S. dollars.

When you use your Visa Debit Card, Visa Credit Card, or ATM card at a merchant that settles in, or at an ATM that dispenses, currency other than U.S. dollars, the charge will be converted into the U.S. dollar amount. The currency conversion rate used to determine the transaction amount in U.S. dollars is either a wholesale market rate or the government-mandated rate in effect the day before the processing date. The conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date. The International Transaction Fee will be calculated after the transaction has been converted to U.S. dollars.

26. Advisory Against Illegal Use: You agree not to use your card(s) for illegal gambling or other illegal purposes. Display of a payment card logo by, for example, an online merchant does not necessarily mean that transactions are lawful in all jurisdictions in which the cardholder may be located.

27. Governing Law: This Electronic Fund Transfer Agreement and Disclosure is governed by the Bylaws of Michigan State University Federal Credit Union, federal laws and regulations, state laws and regulations, and local clearing house rules, as may be amended from time to time. Any disputes regarding this agreement shall be subject to the jurisdiction of the appropriate court in Ingham County or the Federal District Court for the Western District of Michigan.

28. Enforcement: You agree that you will be liable to us for any loss, cost, or other expenses, including reasonable attorney’s fees, we incur as a result of your failure to comply with the terms and conditions set forth in this Agreement and as we may amend from time to time. You authorize us to deduct any loss, cost, or other expenses, including reasonable attorney’s fees, for any action we may take to enforce this Agreement from any account you hold at Michigan State University Federal Credit Union.

29. Amendments Termination: We reserve the right to amend this disclosure (Agreement) in any manner and at any time. If we do so, we will give you such notice thereof as we deem to be reasonable under the circumstances; however, in specific cases when required by law we will give you at least 21 days advance written notice. We also reserve the right to terminate this disclosure (Agreement) by sending a notice of such termination by first-class mail to your last known address on our records, which notice shall be effective when mailed.

30. Termination of Prior Agreements: This disclosure terminates and takes the place of any disclosure or agreement related to Electronic Fund Transfer laws we have previously furnished to you 21 days after we mail it to you.

31. Effective Date: Except as provided in Section 30, the effective date of this disclosure (Agreement) is 07/01/2014.

THIS IS AN ACCIDENTAL DEATH AND DISMEMBERMENT ONLY POLICY AND DOES NOT PAY BENEFITS FOR LOSS FROM SICKNESS

This Description of Coverage is provided to eligible cardholders, and replaces any and all Descriptions of Coverage previously issued to the insured with respect to insurance described herein.

Eligibility and Period of CoverageYou and your dependents become covered automatically when the entire Common Carrier fare is charged to your covered card account (“Covered Persons”). It is not necessary to notify the Financial Institution, the Insurance Company or Plan Administrator when tickets are purchased. Coverage ends when the policy is terminated or on the date your covered card terminates or ceases to be in good standing, whichever occurs first.

BenefitsSubject to the terms and conditions, if a Covered Person’s accidental bodily injury occurs while on a Covered Trip and results in any of the following Losses within one year after the date of the accident, the Insurance Company will pay the following percentage of the Principal Sum for accidental Loss of:

Life:100%
Both hands or both feet :100%
Sight of both eyes:100%
One hand and one foot:100%
Speech and hearing: 100%
One hand or one foot and the sight of one eye: 100%
One hand or one foot: 50%
Sight of one eye: 50%
Speech or hearing: 50%
Thumb & index finger on the same hand: 25%

In no event will multiple charge cards obligate the Insurance Company in excess of the stated benefit for any one Loss sustained by a Covered Person as a result of any one accident. The maximum amount payable for all losses due to the same accident is the Principal Sum.

Loss means actual severance through or above the wrist or ankle joints with regard to hands and feet; entire and irrevocable Loss of sight, speech or hearing; actual severance through or above the metacarpophalangeal joints with regard to thumb and index fingers. The life benefit provides coverage in the event of a Covered Person’s death. If a Covered Person’s body has not been found within one year of disappearance, stranding, sinking, or wreckage of any Common Carrier in which the Covered Person was covered as a passenger, then it shall be presumed, subject to all other provisions and conditions of this coverage, the Covered Person suffered Loss of life.

Injury means bodily injury resulting directly and independently of all other causes from an accident which occurs while the Covered Person is covered under this policy.

Covered Trip means a trip (a) while Covered Person is riding on a Common Carrier as a passenger and not as a pilot, operator or crew member, and (b) charged to your covered card, and (c) that begins and ends at the places designated on the ticket purchased for the trip. Covered Trip will also include travel on a Common Carrier (excluding aircraft), directly to, from or at any Common Carrier terminal, which travel immediately precedes departure to or follows arrival at the designation designated on the ticket purchased for the Covered Trip.

Common Carrier means any scheduled airline, land or water conveyance licensed for transportation of passengers for hire. Common Carrier does not include a conveyance operated for sport, recreation, and/or sightseeing activities or for any travel in any aircraft device for aerial navigation except as expressly provided in the policy.

Exclusion: No payment will be made for any Loss that occurs in connection with, or is the result of: (a) suicide, attempted suicide or intentionally self-inflicting injury; (b) any sickness or disease; (c) travel or flight on any kind of aircraft or Common Carrier except as a fare-paying passenger in an aircraft or on a Common Carrier operated by a regular schedule for passenger service over an established route; or (d) war or act of war, whether declared or undeclared.

Beneficiary: Benefit of Loss of life is payable to your estate, or to the beneficiary designated in writing by you. All other benefits are payable to you.

Notice of Claim: Written Notice of claim, including your name and policy number VTA00015 should be mailed to the Plan Administrator within 20 days of a covered Loss or as soon as reasonably possible. The Plan Administrator will send the claimant forms for filing proof of Loss.

The Cost: This travel insurance is purchased for you by your Financial Institution.

Description of Coverage: This description of coverage details material facts about a Travel Accident Insurance Policy which has been established for you and is underwritten by Virginia Surety Company, Inc. Please read this description carefully. All provisions of the plan are in the master policy, VTA00015, issued to the Visa USA Trust, Chicago, IL which is effective 4/1/03. Any difference between the policy and this description will be settled according to the provisions of the policy.

Travel Accident Insurance is provided under a master policy of insurance issued by Virginia Surety Company, Inc. (herein referred to as “the Company”). We reserve the right to change the benefits and features of all these programs.

Visa USA or the Company can cancel or choose not to renew the insurance coverages for all insureds. If this happens, your Financial Institution will notify the Cardholder at least 30 days in advance of the expiration of the policy. Such notices need not be given if substantially similar replacement coverage takes effect without interruption and is provided by the same insurer. Insurance benefits will still apply to Covered Trips commenced prior to the date of such cancellation or non-renewal, provided all other terms and conditions of coverage are met. Travel Accident Insurance does not apply if your Card privileges have been suspended or cancelled. However, Insurance benefits will still apply to Covered Trips commenced prior to the date that your account is suspended or cancelled provided all other terms and conditions of coverage are met.

Coverage will be void if, at any time, the Cardholder has concealed or misrepresented any material fact or circumstance concerning the coverage or the subject thereof of the Cardholder’s interest herein, or in the case of any fraud or false swearing by the Insured relating thereto. No person or entity other than the Cardholder shall have any legal or equitable right, remedy, or claim for insurance proceeds and/or damages under or arising out of this coverage.

No action at law or in equity shall be brought to recover on this coverage prior to the expiration of 60 days after proof of Loss has been furnished in accordance with the requirements of this Description of Coverage.

The Company, at its expense, has the right to have you examined, as often as reasonably necessary while a claim is pending. The Company may also have an autopsy made unless prohibited by law.

In this agreement (called the “Agreement”), the words “you” and “your” mean or refer to each and all persons who have applied for the Card or Cards. “Card” means the Visa Credit Card or Cards, any duplicates and renewals thereof, or substitutions therefore we may issue. “Account” means your Visa Credit Card line-of-credit loan account with us. “We,” “us” and “ours” means or refers to this credit union. This Agreement is also a Truth-in-Lending Disclosure Statement.

1. Responsibility - By activating and using your Visa Credit Card line-of-credit loan, you agree to be bound by the terms and conditions of this agreement. You promise to repay all debts and the FINANCE CHARGE thereon arising from any authorized use of the Card. You agree not to let someone else use the Card. If you do, you are agreeing with us that you authorize all use that person makes of the Card. Therefore, you will be liable for all such use of the Card. Of course, once you notify us we will take prompt steps to try to prevent any further Card use by that person. If your application is signed by two persons, the Account is joint; that is, each of you, separately and jointly with each other, are liable for all debts on the Account and FINANCE CHARGE thereon. Your obligation to pay all such debts and FINANCE CHARGE thereon continues even though an agreement, divorce decree or other court judgment to which we are not a party may direct that only one of you, or some person other than you (or both of you), must pay such debts and FINANCE CHARGE.

2. Credit Line - We have established a self-replenishing line-of-credit for you and have notified you of the amount thereof (“credit limit”) by letter. That letter is hereby incorporated herein as part of this Agreement. You agree not to let your Account balance exceed such amount. Each payment you make on the Account will replenish your credit limit by the part of that payment which is applied to principal. If you have not used your Visa Credit Card line-of-credit loan for eighteen (18) months we reserve the right to not reissue your Visa Credit Card(s) as of the expiration date and to cancel your line-of-credit. If you have not activated your Visa Credit Card(s) we reserve the right to not reissue your Visa Credit Card(s) as of the expiration date. We may reduce your credit limit from time to time, change the rate in accordance with the conditions of the cardholder information section of the agreement, or may, with good cause, revoke your Card and terminate this Agreement; in any event, we will give you written notice of such action. “Good cause” includes your failure to satisfy the terms of this Agreement, or our adverse reevaluation of your creditworthiness. However, you may terminate this Agreement, at any time and for any reason, by giving us written notice. Nevertheless, termination by you or by us does not affect your obligation to pay all debts and FINANCE CHARGES thereon arising from authorized use of your Card.

The Cards remain our property and you must recover and surrender to us all Cards upon our request or upon termination of this Agreement.

3. Using the Card - As soon as received, each Card must be signed (in the space provided on the back) by the person whose name appears on the front of the Card. That signature must be in the same form as appears on the front of the Card. To make a purchase or cash advance there are several alternative procedures to be followed. One is for you to present the Card to a participating Visa-plan merchant or financial institution, or to us, and sign the sales draft or cash advance which will be imprinted with your Card. Another is to complete the transaction by using your Personal Identification Number (PIN) in conjunction with the Card, in accordance with the instructions given to you by an Automated Teller Machine (ATM), or other type of electronic terminal that provides access to the Visa system, by a participating Visa-plan merchant, by us, or another financial institution. Cash advances can also be made by telephone or mail request. Please note that we are not responsible if a particular Visa-plan merchant or financial institution refuses to honor your Card. You will receive a copy of the draft which you should retain to verify your monthly statement. You agree not to make or permit to be made any illegal transactions on your Account through the use of a Card, a check or in any other manner. We may deny authorization for any Internet gambling transaction.

4. Finance Charges - In order to avoid a FINANCE CHARGE on purchases made since your last statement date, you must pay the "Total New Balance" shown on your most recent monthly statement on or before the "Payment Due Date" shown on that statement (which will not be less than 25 days from the "Statement Date"). Otherwise the finance charge on purchases is calculated on the next statement period on previously billed but unpaid purchases and on new purchases from the date they are posted to your account. Balance transfers and cash advances are always subject to a finance charge from the date they are posted to your account. The FINANCE CHARGE (interest) on purchases and cash advances is calculated at the Daily Periodic Rate. The ANNUAL PERCENTAGE RATE (APR) on purchases, balance transfers and cash advances is between 8.9% (0.02438% Daily Periodic Rate) and 17.9% (0.04904% Daily Periodic Rate); the APR you receive is determined based on your creditworthiness, and we have notified you of your APR in the Visa Account-Opening Credit Disclosures. Balance transfers receive 0% APR for the first six (6) months from the date the Visa Credit Card account was opened. Introductory balance transfer APR applies only to balance transfers from another financial institution's credit card. After six (6) months, rate will revert to your standard rate (between 8.9% and 17.9%). Separate finance charges for purchases, balance transfers and cash advances are determined by multiplying the Daily Periodic Rate by the separate average daily balances for purchases, balance transfers and cash advances by the number of days in the statement period. Each average daily balance is determined by taking the beginning balance (of purchases, balance transfers or cash advances) in your account each day, adding any new purchases, balance transfers or cash advances (whichever is applicable) and subtracting any payments or credits. The results are the daily balances. All the daily balances for the statement period are added and the total is divided by the number of days in the statement period to arrive at the average daily balances for the period.

5. Monthly Payment - Each month you must pay at least the minimum payment shown on your statement by the statement due date. You may, of course, pay more frequently, pay more than the minimum payment, or pay the Total New Balance in full. If you make extra payments or larger payments, you are still required to make at least the minimum payment each month your account has a balance. The minimum payment is 2% of your Total New Balance but not less than $15.00, plus the amount of any prior minimum payments that you have not paid. In addition, at any time your Total New Balance exceeds your credit limit, you must immediately pay the excess upon demand. If your account becomes delinquent 60 days the penalty ANNUAL PERCENTAGE RATE of 17.90% (0.04904% Daily Periodic Rate) will apply. Once imposed, the penalty Annual Percentage Rate will apply until you make six consecutive minimum payments when due. WARNING MINIMUM PAYMENT: Making only the minimum payment will increase the amount of interest you pay and the time it takes to repay your balance. You may call us toll-free at (800) MSU-4-YOU or (800) 678-4968 to receive information about accessing credit counseling and debt management services.

6. Other Charges -
i. Late Payment Fee: You may be assessed and agree to pay us a late payment fee for any payment received seven (7) or more days past the payment due date as indicated on your statement. The late payment fee is $25 if the minimum payment due is $25 or more; $15 if the minimum payment due is $15 to $24.99; or $0 if the minimum payment due is less than $15.
ii. Returned Convenience Check: If we do not pay a draft written against your account, we will assess and you agree to pay a charge of $25.00 for each such returned draft.

7. Currency Conversion - When you use your Visa Credit Card at a merchant that settles in, or at an ATM that dispenses, currency other than U.S. dollars, the charge will be converted into the U.S. dollar amount. The currency conversion rate used to determine the transaction amount in U.S. dollars is either a wholesale market rate or the government mandated rate in effect the day before the processing date. The conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date. Your account will be assessed, and you agree to pay, a 1.00% International Transaction Fee for ATM transactions and a 3.00% International Transaction Fee for "all other" international transactions and cash advances, which fee will be calculated after the transaction has been converted to U.S. dollars.

8. Credits - If merchants who honor your Card give you a credit for returns or adjustments, they will do so by posting a credit to your Account. You should keep your copy of the credit slip to verify your monthly statement. If your credits and payments exceed what you owe us on the Account, we will credit such excess to your savings account or we will refund it upon request.

9 . Security Interest -
i. Shares as Security. To secure performances of your obligations under this Agreement, you hereby grant to MSUFCU a security of interest in funds you may have on deposit with MSUFCU from time to time and in any other money MSUFCU may owe you. You understand and intend that by reason of such security interest here granted MSUFCU may satisfy your indebtedness under this Agreement by charging your deposit account(s) maintained with MSUFCU if you default in payment under this Agreement, without further notice to you. If a specific dollar amount has been pledged, MSUFCU will freeze shares in that account to the extent of the specified pledge. Otherwise, your shares may be withdrawn unless you are in default. This security interest does not apply to any Individual Retirement Account or any other account that would lose special tax treatment under state or federal law if given as security.
ii. Cross Collateral. Any collateral securing other loans with the credit union, except loans secured by real property used as your principal dwelling or property used for personal, family or household purposes, will also secure advances made under this agreement.

10. Loss or Theft of Card - You agree to notify us immediately upon discovering that your Card has been lost or stolen.

11. Default - The Minimum Payment shown on the statement is due by the date shown on the statement. You will be in default if you fail to make the Minimum Payment within 7 days after the statement due date. You will also be in default if (a) you breach any other conditions of the Agreement, (b) if we determine that your creditworthiness (which includes your ability to repay us) has become unsatisfactory due to change in employment, increase in your other obligations, or because of any other reason, or (c) in the event of your death. In the event of any default, the entire balance on the Account becomes due and payable forthwith. You also agree that, in case of default, you will pay all usual and customary costs of collection, including reasonable attorney's fees, permitted by law.

12. Credit Information - You authorize us to investigate your credit standing when opening, renewing or reviewing your Account, and you authorize us to disclose information regarding our experience with you under this Agreement to credit bureaus and other creditors.

13. Effect of Agreement - This Agreement contains our complete contract relating to the Account and applies to every transaction relating to the Account even though a sales, balance transfer or cash advance draft you sign or a credit slip may contain different terms.

14. Amendment of Agreement - From time to time, we may amend this Agreement by giving you written notice of the amendment at least 45 days before it goes into effect, unless a shorter notice period is permitted by law. The notice will be sent to your last known address appearing in our records when it is sent, and will state the date upon which the amendment will become effective. Except where prohibited by law, all such changes will apply to new transactions and to amounts you already owe, unless you provide notice of your election to terminate the account and surrender your card(s) on or before the effective date of the changes, in which case you will be entitled to repay your balance in accordance with the terms and conditions in effect at that time. We may also offer you a repayment method that includes: (a) an amortization period of not less than five years or (b) a required minimum periodic payment that includes a percentage of the outstanding balance that is not more than twice the percentage required before the effective date of the amendment.

15. Cash Advance by Machine - If automated teller machines or other electronic devices are available while this Agreement remains in effect which make it possible for you to obtain a cash advance by use of your Card in such a machine, we will furnish you with a secret personal identification number. Your use of that number, together with your Card, in getting a cash advance from such a machine is agreed to constitute your signature for purposes of such cash advance. Minimum amount of cash advance is $50.00.

16. Record Keeping - You have agreed that we may keep the application which bears your signature so that we can comply with federal and/or state law relating to loan documents we are required to keep in our files.

17. Liability for Unauthorized Use - You may be liable for the unauthorized use of your credit card. You will not be liable for unauthorized use that occurs after you notify MSUFCU, orally or in writing, of the loss, theft or possible unauthorized use. You will have no liability for any unauthorized use of your card, unless you were grossly negligent or fraudulent in handling the Card.

YOUR BILLING RIGHTS: Keep This Document for Future Use
This notice informs you about your rights and responsibilities under the Fair Credit Billing Act.
What To Do If You Find A Mistake On Your Statement
If you think there is an error on your statement, write to us at:
MSU Federal Credit Union
C/O Visa Department
PO Box 1208
East Lansing, MI 48826-1208
You may also contact us online: www.msufcu.org

In your letter, give us the following information:
• Account Information: Your name and account number
• Dollar Amount: The dollar amount of the suspected error
• Description of Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake.

You must contact us:
• Within 60 days after the error appeared on your statement.
• At least 3 business days before an automated payment is scheduled, if you want to stop payment on the amount you think is wrong.

You must notify us of any potential errors in writing by mail or electronically. If you call us, we are not required to investigate any potential errors and you may be required to pay the amount in question.

What Will Happen After We Receive Your Letter

When we receive your letter, we must do two things:
1. Within 30 days after receiving your letter, we must tell you that we received your letter. We will also tell you if we have already corrected the error.
2. Within 90 days of receiving your letter, we must either correct the error or explain to you why we believe the bill is correct.

While we investigate whether or not there has been an error:
• We cannot try to collect the amount in question, or report you as delinquent on that amount.
• The charge in question may remain on your statement, and we may continue to charge you interest on that amount.
• While you do not have to pay the amount in question, you are responsible for the remainder of your balance.
• We can apply any unpaid amount against your credit limit.

After we finish our investigation, one of two things will happen:
• If we made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount.
• If we do not believe there was a mistake: You will have to pay the amount in question, along with applicable interest and fees. We will send you a statement of the amount you owe and the date payment is due. We may then report you as delinquent if you do not pay the amount we think you owe.

If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are questioning your bill. We must tell you the name of anyone to whom we reported you as delinquent, and we must let those organizations know when the matter has been settled between us.

If we do not follow all of the rules above, you do not have to pay the first $50.00 of the amount in question, even if your bill is correct.

Your Rights If You Are Dissatisfied With Your Credit
Card Purchases
If you are dissatisfied with the goods or services that you have purchased with your credit card and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase.

To use this right, all of the following must be true:
1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if we own the company that sold you the goods or services.)
2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card account do not qualify.
3. You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing or electronically at:
MSU Federal Credit Union
C/O Visa Department
PO Box 1208
East Lansing, MI 48826-1208
www.msufcu.org

While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent.

The information about the costs of the card described in this disclosure is accurate as of July 1, 2014. This information may have changed after that date. To find out what may have changed, write to us at PO Box 1208, East Lansing, MI 48826-1208 or visit www.msufcu.org.

Interest Rates and Interest Charges

Annual Percentage Rate (APR) for Purchases

8.9% - 17.9% based on your creditworthiness

APRs for Balance Transfers

0% introductory APR for six (6) months from date of account opening. Rate then reverts to standard rate (8.9% to 17.9%), based on your creditworthiness.

APRs for Cash Advances

8.9% - 17.9% based on your creditworthiness

Penalty APR and When It Applies

17.9% The Penalty APR is applied if your account becomes delinquent 60 days. How Long Will the Penalty Rate Apply? The Penalty Annual Percentage Rate will apply indefinitely.

How to Avoid Paying Interest
on Purchases

Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month.

For Credit Card Tips from the Consumer Financial Protection Bureau

To learn more about factors to consider when applying for or using a credit card, visit the website of the Consumer Financial Protection Bureau atwww.consumerfinance.gov/learnmore.

Fees

Transaction Fees

International transaction and cash advance fees

1%for ATM transactions3%for all other transactions calculated after the transaction has been converted to U.S. dollars

Penalty Fees

Late Payment

$25if the minimum payment due is $25 or more;

$15if the minimum payment due is $15 to $24.99; or

$0if the minimum payment due is less than $15.

Other Fees

Returned Convenience Check

$25

How We Will Calculate Your Balance: We use a method called “average daily balance (including new purchases)."

Loss of Introductory APR: We may end your introductory APR and apply the Penalty APR if your account becomes delinquent 60 days.

Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided in your account agreement.

Undersigned has a Michigan State University Federal Credit Union (MSUFCU) checking (draft) account. MSUFCU issues Visa Debit Cards (herein called "Cards") which can be used to make payments and purchases and to get cash advances in much the same way as a Visa Credit Card is used. Undersigned hereby request(s) MSUFCU to issue Card(s) to undersigned. Undersigned agree(s) to the following terms and conditions.

When "I," "me," "my," or "mine" is used herein, it means the same as "we," "us," "our," or "ours" if this agreement is signed by two or more persons.

The checking account mentioned above is governed by an account agreement I have signed. As to "electronic fund transfers" affecting the account, it is further governed by a disclosure of terms and conditions related to such transfers given to me by MSUFCU. This agreement sets out further terms and conditions for that account with respect to use of the Card(s).

The Card(s) will be produced with name(s) as I direct. I agree that the person whose name is printed on a Card will immediately sign the Card (in the space provided on the back) and the signature will be in the same form as printed on the Card. I will not permit any other person to use the Card(s). If I do allow any other person to use the Card(s), I will be responsible for all use of the Card(s) by the other person until I get the Card(s) back, whether or not I have authorized that use or have previously notified MSUFCU that I will not be responsible for such use.

MSUFCU can cancel this agreement at any time and cancel my privilege to use the Card(s). The Card(s) are the property of MSUFCU and I will return them upon its request.

My use of the Card(s) to make payments, to purchase merchandise or services from, or obtain cash advances from any person or firm which honors such Card(s) is my authorization to MSUFCU to withdraw sufficient funds from my checking account to pay Visa sales drafts or cash advance drafts which I sign when using the Card(s). MSUFCU will not honor requests to stop payment on a sales draft I sign when using the Card(s). If funds in my checking account are not sufficient to pay all items presented for payment, MSUFCU may pay Card drafts I have signed and my other Card transactions first. Transactions made by use of the Card(s) shall be paid from the checking account if funds are available; otherwise, they will be paid from my other accounts in MSUFCU or from my line-of-credit loan or Visa Credit Card, as I have previously authorized. If I elect to be notified of an overdraft transfer by a mailed paper notice, I agree to pay a $5 fee whenever it is necessary to transfer funds from either my share, savings, or loan account(s) to pay a sales draft or cash advance. If I do not require a mailed paper notice at the time the overdraft occurs, or I elect to receive the notification electronically at the primary email address on file, the transfer will be listed on my monthly statement and no fee will be charged. If MSUFCU pays any Card transaction when no funds from any of these sources are available, I agree to repay such amounts to MSUFCU immediately and to pay a processing fee (for each non-sufficient fund item) to be set by MSUFCU and subject to change.

If I continue to use the Card(s) when funds are not available, my checking account may be closed and I will promptly surrender my Card(s) to MSUFCU. I further understand that even after my account is closed, I will still be charged a processing fee per item as long as items are presented for payment when funds are not available.

I will not make or permit to be made any illegal transactions on my account through use of a Card(s), a check, or in any other manner. MSUFCU may deny authorization for any internet gambling transaction.

MSUFCU has no liability to me if a person or firm to whom I present the Card(s) refuses to honor the Card(s) or retains the Card(s), even if at such time there were sufficient funds in my account to cover the amount of the transaction I wanted to make.

Merchants and others who honor the Card(s) may give credits for returns or adjustments. Once notified by the merchant, MSUFCU will credit the amount thereof to my checking account.

International Transactions—When I use my Visa Debit Card(s) for international transactions, a fee will be assessed. I agree to pay a 1.00% International Transaction Fee for ATM and Point-Of-Sale (i.e., PIN-based) transactions and a 3.00% International Transaction Fee for all other international transactions and cash advances. The fee will be assessed on international transactions if a currency conversion does take place or if the transaction is processed in U.S. dollars.

When I use my Visa Debit Card(s) at a merchant that settles in, or at an ATM that dispenses, currency other than U.S. dollars, the charge will be converted into the U.S. dollar amount. The currency conversion rate used to determine the transaction amount in U.S. dollars is either a wholesale market rate or the government mandated rate in effect the day before the processing date. The conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date. The International Transaction Fee will be calculated after the transaction has been converted to U.S. dollars.

The periodic statement for my checking account will reflect Card transactions I make, but sales or cash advance drafts for those transactions cannot be returned with the statement. I will retain the copies of such drafts that were furnished at the time of the transaction and use them to verify the accuracy of the statement. Photocopies of such drafts will be furnished on request at a reasonable charge if such request is made within 120 days of the date the transaction posted to my checking account.

If I learn or believe that the Card(s) has been lost or stolen or has been used or may be used by some other person without my permission, I will immediately phone MSUFCU at 517-333-2424 or 800-678-4968.

Special Unauthorized Use Liability Rule for Visa Debit Card—Unless I have been grossly negligent or have engaged in fraud, I will not be liable for any unauthorized transactions posted to my lost or stolen Visa Debit Card. This additional limit on liability does not apply to ATM transactions.

Even though the sales or cash advance drafts that I may sign when using the Card(s) may contain different terms, the terms of my existing agreements with MSUFCU relating to my checking account, as expanded by this agreement, govern all Card transactions I make.

MSUFCU may amend this agreement from time to time by giving me advance written notice thereof sent first class mail to the address shown on the most recent statement for my checking account, or to the primary email address on file if electronic account notices have been selected, which notice shall be effective when mailed. The notice will advise me of the extent, if any, to which such amendment will apply to my then existing obligations to MSUFCU.

In the event any use of my Card(s) constitutes an "electronic fund transfer," the terms and conditions of the disclosure relating to such transfers furnished to me by MSUFCU will govern as to such transaction, regardless of this agreement. My use of the Card(s) in such manner is my authorization to MSUFCU to withdraw sufficient funds from my checking account to cover such transactions, even though no signed sales draft or cash advance draft is presented to MSUFCU for the transaction.

By activating and using the Card(s), I agree to be bound by the terms and conditions of this agreement.

WHAT DOES MICHIGAN STATE UNIVERSITY FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the products or service you have with us. This information can include:

Social Security Number and income

account balances and payment history

credit history and credit scores

How?

All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons Michigan State University Federal Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does MSUFCU share?

Can you limit this sharing?

For our everyday business purposes-
such as to process your transaction, maintain your accounts(s), respond to court orders and legal investigations, or report to credit bureaus

YES

NO

For our marketing purposes-
to offer our products and services to you

YES

YES

For joint marketing with other financial companies

YES

YES

For our affiliates' everyday business purposes-
information about your transactions and experiences

NO

We don't share

For our affiliates' everyday business purposes-
information about your creditworthiness

NO

We don't share

For nonaffiliates to market to you

NO

We don't share

To limit our sharing

Call 517-333-2424 or 800-678-4968 - a member service representative will assist you in your opt-out preference.

Visit us online: www.msufcu.org, log into your account via ComputerLine, select the “Messages” option at the top of your screen and leave a secure message.

Please note:
If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice.

However, you can contact us at anytime to limit our sharing.

Questions?

Call 517-333-2424 or 800-678-4968 or go to www.msufcu.org

Who we are

Who is providing this notice?

Michigan State University Federal Credit Union

What we do

How does Michigan State University Federal Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Michigan State University Federal Credit Union collect my personal information?

We collect your personal information, for example, when you

open an account or deposit money

pay your bills or apply for a loan

use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

MSUFCU has no affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

MSUFCU does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include insurance companies.

Online Privacy

Our privacy policy is the same whether you are online or not. At our website, www.msufcu.org, you may apply for membership, accounts, loans and services. You may also communicate with us via the secure Contact Us form. To protect information you provide us online, we use multiple levels of security. All applications, forms and ComputerLine transactions are submitted to us securely using the industry standard "Secure Socket Layer" (SSL) encryption to secure your submission. MSUFCU uses 128-bit encryption and we use firewalls to secure your information. A firewall is a security measure that insulates the credit union's computer network from the World Wide Web. We analyze the traffic coming in and out of the firewall, which could indicate intrusion activity and computer viruses. MSUFCU contracts with a third-party technology specialist to try to penetrate our network and evaluate the security of our online applications and ComputerLine. MSUFCU has successfully passed each evaluation and is annually certified as a secure site. To read more about online security requirements click here.

Links to Other Web Sites

Links from our website are provided for your convenience only. These linked sites are separate from our credit union's web site. We are not responsible for the content or availability of any linked third party websites or the privacy practices of such third parties. In addition, a link from our website to another does not indicate that MSU Federal Credit Union endorses the services or policies of such third party websites. You should always investigate the information practices of all websites that you access and carefully examine the privacy policies of any websites linking to or from our website. Information collected from the linked websites will be subject to the information practices of those websites.

Our Use of Cookies

If you conduct transactions with MSUFCU via ComputerLine, you may notice our use of Internet cookies. Cookies are a small text file assigned and attached by a web server to the directory file on your computer. Cookies enable our systems to recognize your browser and your information as you navigate and conduct transactions within ComputerLine. If we did not use cookies within ComputerLine, you would need to enter your account number and password each time you wanted to see another page or each transaction you initiate. ComputerLine uses temporary session cookies that are stored on your Computer only during your current session and are automatically deleted from your computer when you close your browser. No information is collected from your computer.

Children's Online Privacy Protection Act (COPPA)

MSUFCU does not knowingly collect, nor is our web site designed or directed to use personal information from children under the age of 13 without containing verifiable consent from their parents. We do offer three children's programs on our web site: Sweet Pea for children ages 0-4, Dollar Dog Kids Club for children ages 5-12, and the Cha-ching program for teens age 13-17. Unless applying for MSUFCU membership, no information is collected from children to participate in the online activities and information found in these areas of our website.

Sweet Pea: Contains an online membership application that is designed to be submitted by a parent or guardian. In this membership application we ask information about the child for the purpose of establishing a Sweet Pea account for membership. Information directly collected from the submitted application includes the child's name, social security number, birth date and address. Before the application can be submitted, the parent/guardian has to agree to consent to submit this information solely for the purpose of establishing a Sweet Pea account at MSUFCU. Parents/guardians have the ability to review the personal information collected prior to submitting the application. The child's name, age, and address information will also be used to send via U.S. Postal Mail a yearly Sweet Pea account birthday card. At any time a parent/guardian may contact MSUFCU and ask that the submitted information no longer be used to contact the child. MSUFCU staff will have access to the information collected. You may reach the credit union at 517-333-2424 or toll-free 800-678-4968 or by sending a secure message using the Contact Us form. In accordance with MSUFCU's privacy policy, at NO TIME is the child's information provided to a third party.

Dollar Dog: Contains an online membership application that is designed to be submitted by a parent or guardian. In this membership application we ask information about the child for the purpose of establishing a Dollar Dog account for membership. Information directly collected from the submitted application includes the child's name, social security number, birth date and address. Before the application can be submitted, the parent/guardian has to agree to consent to submit this information solely for the purpose of establishing a Dollar Dog account at MSUFCU. Parents/guardians have the ability to review the personal information collected prior to submitting the application. The child's name, age, and address information will also be used to send via U.S. Postal Mail a quarterly newsletter. At any time a parent/guardian may contact MSUFCU and ask that the submitted information no longer be used to contact the child. MSUFCU staff will have access to the information collected. You may reach the credit union at 517-333-2424 or toll-free 800-678-4968 or by sending a secure message using the Contact Us form. In accordance with MSUFCU's privacy policy, at NO TIME is the child's information provided to a third party.

Cha-ching: This section of our web site is designed for teens ages 13-17. A Cha-ching membership application is available to submit online to establish an MSUFCU Cha-ching membership account. Information directly collected from the submitted application includes the child's name, social security number, birth date and address. The child's name, age, and address information will also be used to send via U.S. Postal Mail a quarterly newsletter. At any time a parent/guardian may contact MSUFCU and ask that the submitted information no longer be used to contact the child. MSUFCU staff will have access to the information collected. You may reach the credit union at 517-333-2424 or toll-free 800-678-4968 or by sending a secure message using the Contact Us form. In accordance with MSUFCU's privacy policy, at NO TIME is the child's information provided to a third party.

Determine if the person opening the account appears on any government list of know or suspected terrorists, terrorist organizations, money launderers or other criminal organizations.

These security measures not only help prevent money laundering and fight financial support of terrorism, but help in the prevention of identity theft and other types of fraud.

How Does This Affect Your MSUFCU Account?

When you open an account, we will ask for your name, address, date of birth, Taxpayer Identification Number (usually your social security number) and other information that will allow us to identify you.

We may also ask to see your driver's license or other identifying document(s).

The law requires us to maintain records of the identification verification.

Please be assured that the same strict confidentiality of your information maintained by MSUFCU will be continued as required by the Gramm-Leach-Bliley Act and MSUFCU's Privacy Policy.

These are your Gift Card Terms and Conditions. Please read them carefully and keep them for your records. Please sign your card immediately. In these Terms and Conditions, “Gift Card” and “Card” means the Visa® Gift Cards issued by CenterState Bank of Florida, NA. “You” and “Your” means the person who has received the Gift Card. “We”, “Us” and “Our” means CenterState Bank of Florida, NA, our successors, affiliates or assigns. By accepting and using your Gift Card, you are agreeing to these Terms and Conditions. The Gift Card is neither a credit card nor an FDIC-insured product.

Card Access:

The Gift Card is a prepaid card that can be used at retail establishments that have agreed to accept the Card and can process Visa point-of-sale transactions.

Card Limitations:

You must have sufficient, available funds to pay for all Gift Card transactions. If the purchase amount is greater than the available funds, the difference may be paid for with cash, check or credit or debit card, subject to the policy of the merchant. If the merchant attempts to process the Gift Card for more than the available funds, the transaction will be declined. You may confirm your available balance or transactions 24 hours a day, seven days a week at www.harlandclarkegiftcard.com or by calling us toll free at 1-866-244-5360. You may only use your card in the manner and for the purposes described in these Terms and Conditions. Certain types of merchants, such as restaurants, gas stations, car rental agencies, and hotels, may obtain an authorization that exceeds the actual amount of your purchase. If the amount of an authorization exceeds the value remaining on your Card, the transactions may not be honored, even though the value remaining on your Card is sufficient to cover the actual amount of your purchase. The Card may not be used to obtain cash from automated teller machines (ATMS) or for any other type of cash advance. Your Card may not be used for illegal transactions or for any type of pre-authorized transaction such as recurring monthly dues or fees.

Foreign Transactions.

If you obtain your funds (or make a purchase) in a currency other than the currency in which your Card was issued, the amount deducted from your funds will be converted by Visa U.S.A. Inc. into an amount in the currency of your Card. The exchange rate between the transaction currency and the billing currency used for processing international transactions is a rate selected by Visa U.S.A. Inc. from the range of rates available in wholesale currency markets for the applicable central processing date, which may vary from the rate Visa U.S.A. Inc. itself receives, or the government-mandated rate in effect for the applicable central processing date.

Fees.

Your Gift Card will be charged:

$5.00 inactivity fee, assessed on the first day of each month after 12 full months of inactivity.

$5.00 cash out or lost stolen fee (new card issuance fee may also apply).

All fees are automatically deducted from your Card balance. If your Card balance is zero or becomes zero as a result of any fees, the Card will be terminated.

Documentation of Transactions.

At the time of purchase, you will receive a receipt for the transaction. Retain the receipt for your records.

Disclosure of Information to Third Parties.

We will disclose information to third parties about your Card or a transaction that you make: where it is necessary for completing the transaction; in order to verify the existence and condition of your Card; in order to comply with government agency or court orders; in connection with examinations by banking authorities; for analytical purposes; if you give us written permission; and as otherwise permitted by law.

Disputes with Merchants.

You agree to make a good faith effort to settle all disputes about purchases you make using your Card with the merchant who accepted the card.

Your Liability For Card Use.

Tell us AT ONCE if you believe your Card has been lost or stolen. Telephoning is the best way of keeping your possible losses down. Call us toll free at 1-866-244-5360, 24 hours a day, seven days a week; write to: Cardholder Services, P.O. Box 550160, Ft. Lauderdale, FL 33355-0160 or visit www.harlandclarkegiftcard.com. If your Card is used in connection with an unauthorized transaction that was processed through the Visa Network, your liability will not exceed $0 if you reported the loss or theft of your Card and, you did not act grossly negligent or fraudulently in handling your Card.

Disclaimer of Liability.

In providing the Gift Card service to you, we disclaim any duty or responsibility other than those expressly set forth in these Terms and Conditions.

Expiration.

Your Card expires on the expiration date listed on the front of the Card, or when the entire value has been exhausted, whichever comes first. After the Card has expired, it is no longer valid. All transactions will be declined and funds are no longer available. Your Card may be subject to State law requiring us to turn over remaining funds on your Card to a government authority after a period of inactivity or dormancy.

Termination.

The Card shall remain our property. We may, at any time and without prior notice, cancel your Card and have you return the Card to us. You may terminate your Card by returning the Card to us. Termination of the Card will not affect prior transactions or obligations existing at the time of termination. Upon termination, we will arrange to send you a check for your remaining balance, less outstanding transactions and fees, within six to eight weeks.

Amendment.

We may amend these Terms and Conditions by mailing notice to you at your last address on our records at least 21 days prior to the effective date of any amendment that results in an increased fee or charge, an increase in your liability, a reduction in Card services, or stricter transaction limitations.

Assignment.

You may not transfer or assign your Card rights to any other person without our prior written consent. We may assign our obligations to you under these Terms and Conditions without your consent or notice to you.

Severability/No Waiver.

If any provision of these Terms and Conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. Our failure to enforce the strict performance of any provision of these Terms and Conditions will not constitute a waiver of our right to subsequently enforce such provision or any other provisions of these Terms and Conditions.

Governing Law.

These Terms and Conditions, the Gift Card and all transactions hereunder are subject to the laws of the State of Florida, the laws of the United States and Visa rules and regulations.

Notice of Errors.

If you think a receipt is wrong or you have a question concerning a Card transaction, call us toll free at 1-866-244-5360, 24 hours a day, seven days a week; write to: Cardholder Services, P.O. Box 550160, Ft. Lauderdale, FL 33355-0160; or visit www.harlandclarkegiftcard.com as soon as you can. We must hear from you no later than 60 days after the transaction date and you must provide the following information: a) your name and Gift Card number; b) a description of the error or the transaction you are unsure about, and an explanation as to why you believe it is an error or why you need more information c) the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

Arbitration.

Any controversy or claim arising out of or relating to these Terms and Conditions or the provision of services shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in the State of Florida, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. Either you or we may seek any interim or preliminary relief from the court of competent jurisdiction in the State of Florida necessary to protect the rights or property of you or us (or our agents suppliers, and subcontractors) pending the completion of the arbitration.

FAQs

Where can my Gift Card be used?

It can be used to make purchases everywhere Visa® debit cards are accepted.

Should I select debit or credit at the point of sale?

Select credit.

Here are some tips when using the card at:

Restaurants, Beauty Salons, Hotels, Car Rental Agencies— It is customary for service-orientated or travel companies to require an available balance over the purchase amount (usually 25%) to ensure sufficient funds for tips or incidental expenses.

Gas Stations— Paying at the pump using this card requires at least a minimum balance of $75.00. However, only the actual amount spent will be deducted from the card. If your Gift Card balance is less than $75.00, you can use the card inside the station as long as the purchase does not exceed the remaining balance.

On-line Merchants— In order to use this card for merchants who use address verification to authenticate purchases, you must register your card on-line at www.harlandclarkegiftcard.com. Login as a Returning Cardholder and follow the instructions to register your card. Your card may not be used at age restricted on-line merchant sites.

How do I check the balance on my Gift Card?

Go to www.harlandclarkegiftcard.com or call 1-866-244-5360.

What if my purchase is denied?

The card’s available balance is probably less than the purchase amount. Call 1-866-244-5360 for the remaining balance on the card and use another form of payment to pay the difference, subject to the policy of the merchant.

How are merchandise returns handled?

Each merchant location has its own return policies and will handle the returns in the same manner as any other Visa debit purchase.

Can I get cash back from a merchant?

No, cash back is not an option on your Gift Card.

Is my Gift Card a credit card?

No. It is a prepaid Visa card that carries a fixed cash amount determined by the Gift Card purchaser. Each time you use the card, the purchase amount is deducted from the available balance.

Can my Gift Card be reloaded?

No, the card cannot be reloaded.

What happens if my Gift Card is lost or stolen?

You should immediately report any problems or a lost or stolen card by calling our 24-hour toll-free support line at 1-866-244-5360. A replacement card will be issued and any available balance will be transferred to the new card, less the $5.00 lost/stolen fee that will be deducted from your card’s available balance (a new card issuance fee may also apply).

Does my Gift Card have an expiration date?

Yes. The card and the funds expire on the date shown on the front of the card or when the balance is $0, whichever comes first. The cardholder may terminate the card and receive the funds via a check. Within six to eight weeks of a written request a check will be sent less a $25.00 fee.

What happens if there is a balance remaining after my Gift Card expires?

After the expiration date shown on the front of the card any remaining funds will no longer be available.

Can my Gift Card have a negative balance?

Any authorization request that is greater than the card's available balance will be declined. However, there can be times when a Visa merchant puts an item through without prior authorization. If an overdraft occurs, you will be required to make a payment to Cardholder Services to cover the negative amount.

Payments should be sent to:

Cardholder Services

P.O. Box 550160 • Fort Lauderdale, Florida 33355-0160

How are disputes handled?

Simply call our toll-free customer service number, 1-866-244-5360, and they will walk you through the process.

Picture file must be a JPEG (.jpg, .jpeg), PNG, or GIF file with a minimum size of 1033 pixels by 657 pixels.

Small pictures will print poorly. For best results, use larger images with higher resolutions. MSUFCU does not recommend resizing pictures smaller than 1033 pixels by 657 pixels to fit within the MyDesignSM Card dimensions.

We recommend using photo editing software (such as Microsoft Picture Manager, Paint, Photoshop, GIMP, etc.) to resize an image to the required dimensions.

Uploading Your Image

The larger the file size, the longer it will take to upload.

If creating your MSUFCU MyDesignSM Card at home, your image must be downloaded to your computer's hard drive before it can be uploaded to the MyDesignSM Visa Card Creator within ComputerLine.

Tips for a Successful Design

Review the look of your card before submitting your order to verify that the image is placed exactly how you want your card to look.

There may be a slight color variation between your uploaded image and the way the image appears on the printed card.

Pay special attention to where the MSUFCU and Visa logos and other elements such as the card number and your name are located. Make sure the main part of your image isn't covered by the logos on your MyDesignSM Card and your name and card number are visible.

Images that are blurry, too dark, or too light on screen will appear that way when the card is printed.

Official MyDesignSM Visa Card Terms and Conditions

You certify that you have the sole rights to use the submitted photograph and that you have obtained any necessary consent to allow Michigan State University Federal Credit Union (MSUFCU) and its affiliates to alter, copy, print, distribute, prepare and use the photograph. We will refer to MSUFCU Visa Credit Cards and Visa Debit Cards as "Card(s)" throughout these terms.

Your first MSUFCU MyDesign℠ Visa Debit or Credit Card is free. You will be charged a $5.00 fee to update/alter your MyDesign℠ Card image during each 12-month period until the card’s expiration date.

MSUFCU’s MyDesign℠ Card is available for MSUFCU Platinum, Platinum Plus, and Debit Cards. It is not available for MSUFCU Business Debit or Credit Cards, OUAA Visa Card, the Prime Advantage Visa Credit Card, or ATM cards.

MSUFCU staff must approve personal photographs to be used as your MyDesign℠ Card image. You will receive a ComputerLine eMessage, within one (1) business day with the card image’s approval status. Any image deemed unacceptable by MSUFCU will not be issued. If your image was denied, you may submit a new image for approval.

Your MSUFCU MyDesign℠ Card may not contain any of the following: trademarks, logos, slogans, company names, copyrighted material or brands from any third party; copyrighted material or branded products; celebrities, actors, musicians, public figures, cartoons, professional or collegiate sports teams or athletes; telephone numbers or addresses, web addresses, account numbers or Personal Identification Numbers (PINs); images MSUFCU deems provocative, sexual, violent or otherwise offensive; nudity or semi-nudity, profanity or obscenities; alcohol, tobacco, or firearms; any reference to Visa-sponsored events (e.g., the Olympics or Super Bowl); images which show illegal or anti-social behavior; culturally insensitive images; images that might result in the card being rejected at the point-of-sale; any image that may potentially denigrate the Visa brand; images which display the opinions of political, religious, or socially unacceptable groups (e.g., gangs, supremacy); reproduction of currency, where applicable; images that may interfere with the security features of the card; any image MSUFCU deems unacceptable to be associated with the MSUFCU brand.

Members with a first-time MSUFCU Visa Card will be issued an embossed card. Once the member received his/her MyDesign℠ Card, it is his/her responsibility to destroy the embossed card that was initially issued. Members must destroy the embossed card to protect him/herself from the risk of fraud by having two cards with the same information issued at the same time. MyDesign℠ Cards will be issued for three (3) years. The current image on your the MyDesign℠ Card will be the image used to reissue your MSUFCU MyDesign℠ Card.

MSUFCU maintains the rights to change or modify these terms and conditions at any time without notice.

This document constitutes the agreement (“Agreement”) outlining the terms and conditions under which a Visa U.S.A. Inc.(“Visa”) Prepaid Reloadable Card (“Card”) has been issued to you. The Card is a prepaid card issued by First Gulf Bank, NA (“Bank”) pursuant to a license from Visa U.S.A. Inc. By accepting and using this Card, you agree to be bound by the terms and conditions contained in this Agreement. Please sign your Card immediately. In this Agreement “You” and “your” mean the person or persons who have received the Card and are authorized to use the Card as provided for in this Agreement. “We”, “us”, “our”, and “Bank” mean First Gulf Bank, NA, our successors, affiliates or assignees. You agree to sign the back of the Card immediately upon receipt. The Card will remain the property of Bank and must be surrendered upon demand. The Card is nontransferable, and it may be canceled, repossessed, or revoked at any time without prior notice subject to applicable law. Please read this Agreement carefully and keep it for future reference.

2. DEFINITIONS.

This Card is a prepaid card. The Card allows you to access funds you place on the Card. The Card does not constitute a checking, savings or other bank account and is not connected in any way to any other account you may have. The Card is a Prepaid Card loaded with a specific amount of funds; redeemable to buy goods and services anywhere Visa debit cards are accepted. The Card is NOT a credit card. The Card is not connected in any way to any other account and is not FDIC insured unless fully registered. You will not receive any interest on the available funds on your Card, Our business days are Monday through Friday excluding holidays. Saturday, Sunday, and federal holidays are not considered business days, even if we are open.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR ISSUING A CARD

To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify and record information that identifies each person requesting that we issue a prepaid card similar to the Card. What this means for you: When you ask us to issue you a Card, we will ask for your name, address, date of birth, and other information that will allow us to identify you and any authorized user of the Card. We may also ask for your driver’s license information or other identifying documentation.

3. PERSONALIZED CARD

A personalized card will be issued using the information given at time of purchase. Upon receipt of your personalized card please follow the activation instructions provided on the card label and destroy your instant issue card. The balance from your instant issue card will be transferred to your personalized card.

4. USING YOUR CARD

You may use your Card to obtain goods or services wherever the Card is honored. The Card cannot be used for illegal transactions or on-line gambling activity. Your use of the Card must at all times be in compliance with and subject to applicable laws, including the laws of the U.S. pertaining to anti-money laundering and anti-terrorism, and applicable Visa® rules and regulations. The Card cannot be used in OFAC sanctioned countries. If you use your Card number without presenting your Card (such as for a mail order, telephone, or online purchase) your Card must be registered and, the legal effect will be the same as if you used the Card itself. Certain types of merchants, such as restaurants, gas stations, car rental agencies, and hotels, may obtain an authorization that exceeds the actual amount of your purchase. If the amount of an authorization exceeds the value remaining on your Card, the transactions may not be honored, even though the value remaining on your Card is sufficient to cover the actual amount of your purchase. If you use your Card at a gas pump, the station may assess up to a maximum $75 authorization hold regardless of the amount you charge for up to ten (10) days. If you use your card inside a gas station, then only the actual value of the purchase will be immediately deducted from your card. For security reasons, we may limit the amount or number of transactions you can make on your Card. You do not have the right to stop payment on any transaction made with your Card. Each time you use your Card, you authorize us to deduct the amount of the transaction from the balance of the funds associated with the Card. You are not allowed to exceed the balance of the funds available on your card. If you attempt to use the Card when there are insufficient funds associated with it, the transaction will generally be declined. Nevertheless, if a transaction that exceeds the balance of the funds available on your Card occurs due to a systems malfunction or otherwise, you shall remain fully liable to us for the amount of the transaction and any applicable fees or charges. If you wish to use your Card for a purchase which is greater than the balance of the funds available on your Card, you must tell the merchant to charge only the exact amount of funds available on the Card to the Card and then you must arrange to pay the difference using another payment method. The merchant may require payment for the difference in cash rather than accepting another card, such as a credit or debit card. Some merchants may not accept these “split transactions”. If you fail to inform the merchant prior to completing the transaction, your Card is likely to be declined. If you commence a purchase and then change your mind and fail to make the purchase, after the merchant has already obtained an “authorization” for the transaction, the “authorization” may result in a temporary hold for that amount of funds for up to ten (10) days. We are not responsible for a merchant obtaining authorization for more than the available balance on the Card. International transactions may result in a temporary hold of funds for up to thirty (30) days. Car rental and hotel authorizations may result in a temporary hold on funds up to thirty (30) days.

5. CARD EXPIRATION.

Your Card is valid until the date embossed on the front of the Card (the “expiration date”) or until the Card has been inactive for over 6 months and has a $0 balance at which time the Card will automatically expire. After the Card has expired, it is no longer valid, you will not be able to add funds to the Card and all transactions will be declined. You will automatically be issued a new Card a few weeks prior to its expiration date, unless the Card is otherwise terminated. If the new Card is returned to us due to an invalid address, it will become an “expired” Card for termination, fee, escheat and all other statutory and regulatory purposes. You agree to notify us of any change in address for Card reissuance, disclosure and other contact purposes.

6. PERSONAL IDENTIFICATION NUMBER (“PIN”).

In order to protect your Card you should request a PIN by calling the number on the back of your card. A PIN enables you to withdraw cash at any locations associated with the brand networks on the back of the card. Do not write your PIN on your Card, or keep it with your card. If you believe someone obtained unauthorized access to your PIN, visit www.hcprepaiddebit.com or call the number provided on the back of your card to set a new PIN and/or cancel the card and prevent further unauthorized transactions.

7. LOADING AND RELOADING YOUR CARD.

You may add funds to your Card at any time. The There is a $5,000 limit to the total balance on the Card. Your Card allows for an unlimited number of reloads as long as you do not exceed $5,000 within seven (7) days when you load your card in a participating financial institution or Visa ReadyLink location.You agree to present the Card and any required identification when you add funds.

8. LOST/STOLEN CARDS

For lost or stolen cards, please call 1-866-466-8084.

9. RETURNS AND REFUNDS

If you are entitled to a refund for any reason for goods or services obtained with your Card, you agree to accept credits to your Card for such refunds. It may take up to [7] days for the amount of the refund to be credited to your Card.

10. RECEIPTS

You should get a receipt at the time you make a transaction using your Card. You agree to retain your receipt to verify your transactions.

11. INTERNATIONAL TRANSACTIONS.

You may use the Card for purchases from foreign merchants (i.e., a merchant outside the U.S.). Visa® International will convert to U.S. dollars the purchase transaction made through use of the Card in a currency other than U.S. dollars. The conversion will be pursuant to applicable Visa® regulations in effect from time to time. Currently, the exchange rate between the transaction currency and the billing currency used for processing international transactions is (i) a rate selected by Visa® from the range of rates available in wholesale currency markets for the applicable central processing date, which may vary from the rate Visa® itself receives, or (ii) the government-mandated rate in effect for the applicable central processing date, plus a Visa® International processing fee of 3% in each case. We will reduce the available balance on the Card by the total amount of the transaction in U.S. dollars. The exchange rate may differ from the rate in effect on the date of your purchase transaction.

12. OUR LIABILITY FOR FAILURE TO COMPLETE TRANSACTIONS

We will not be liable: If, through no fault of ours, you do not have enough funds available on your Card to complete the transaction; If a merchant refuses to accept your Card; If an electronic terminal where you are making a transaction does not operate properly, and you knew about the problem when you initiated the transaction; If access to your Card has been blocked after you reported your Card lost or stolen; If circumstances beyond our control (such as fire, flood or computer or communication failure) prevent the completion of the transaction, despite reasonable precautions that we have taken; If an ATM where you are making a withdrawal does not have enough cash or if that ATM malfunctions or the ATM owner fails to perform its obligations pertaining to the cash withdrawal; If there is a hold or your funds are subject to legal process or other encumbrance restricting their use; If we have reason to believe the requested transaction is unauthorized; Any other exception stated in our Agreement with you.

13. ACCESSING INFORMATION.

You may obtain transaction and balance information, and print periodic statements by accessing www.hcprepaiddebit.com or by calling the number on the back of your card.

14. YOUR LIABILITY FOR UNAUTHORIZED TRANSACTIONS

You agree to safeguard the Card and treat it like cash The Card can be replaced if it is lost or stolen, with certain restrictions. You should call the number provided on the back of your card or go to www.hcprepaid.com immediately to dispute a charge or report a lost or stolen Card. You will be required to provide your name, the Card number, original value, and transaction history. We reserve the right to require an affidavit and conduct an investigation into the validity of any request. If you do not contact us immediately, you may lose all the money in your account (plus the maximum overdraft line of credit, if applicable). If you notify us within two business days after you learn of the loss or theft of your Card, you can lose no more than $50.00 if someone used your Card without your permission. If you do not notify us within two business days after you learn of the loss or theft of your Card, and we can prove we could have stopped someone from using your Card without your permission if you had told us, you could lose as much as $500.00. We reserve the right to require an affidavit and conduct an investigation into the validity of any request. You will not be liable for transactions identified by us as unauthorized. Disputes: You acknowledge that purchases made with prepaid cards, such as the General Purpose Card, are similar to those made with cash. You cannot “stop payment” or lodge a “billing dispute” on such transactions. Any problems or disputes you may have regarding a purchase should be addressed directly with the merchant. You will not be liable for transactions identified by us as unauthorized.

15. NO WARRANTY REGARDING GOODS AND SERVICES OR UNINTERRUPTED USE

We are not responsible for the quality, safety, legality, or any other aspect of any goods or services you purchase with your Card. From time to time the Card service may be inoperative, and when this happens, you may be unable to use your Card or obtain information about your balance. Please notify us if you have any problems using your Card. You agree that we are not responsible for any interruption of service.

16. ASSIGNMENT.

Your Card and your obligations under this Agreement may not be assigned. We may transfer our rights under this Agreement.

17. GOVERNANCE.

Use of your Card is subject to all applicable rules and customs of any clearinghouse or other association involved in transactions. We do not waive our rights by delaying or failing to exercise them at anytime. If any provision of this Agreement shall be determined to be invalid or unenforceable under any rule, law, or regulation of any governmental agency, local, state, or federal, the validity or enforceability of any other provision of this Agreement shall not be affected. This Card is issued by First Gulf Bank, NA pursuant to a license from Visa. This Agreement will be governed by the law of the State of Florida except to the extent governed by federal law.

18. AMENDMENT AND CANCELLATION

We may amend or change the terms of this Agreement at any time. You will be notified of any change in the manner provided by applicable law prior to the effective date of the change. However, if the change is made for security purposes, we can implement such change without prior notice. We may cancel or suspend your Card. You may cancel this Agreement by returning the Card to us. Your termination of this Agreement will not affect any of our rights or your obligations arising under this Agreement prior to termination. Upon repossession, revocation, cancellation or closing of the Card, if we have your mailing address, we will send you a check for any remaining available funds, less the amount of any outstanding transactions and less applicable service charges and fees. This will usually take six to eight weeks.

19. UNCLAIMED PROPERTY

If you have not requested a refund of the remaining available funds on an expired or repossessed, revoked, cancelled or closed Card, or made contact with us regarding your Card and any remaining available funds within statutory prescribed periods applicable to unclaimed property, the available balance on your Card may become unclaimed property subject to escheat to the State of your last known address, as shown on our records. If we do not have your address, in disposing of any remaining available funds on your Card after a period of inactivity or dormancy, unless otherwise required by applicable law, we will adhere to the laws of the State of Florida pertaining to the disposition of unclaimed property.

20. PRIVACY AND DATA PROTECTION

Information We Collect (“Cardholder Information”): (a) Information about purchases made with the Card, such as date of purchase, amount and place of purchase (b) Information you provide to us when you apply for a Card, or for replacement Cards or when you contact us with customer service issues, such as name, address, phone number. Information Security: Only those persons who need it to perform their job responsibilities are authorized to have access to Cardholder Information. In addition, we maintain physical, electronic and procedural security measures that comply with federal regulations to safeguard Cardholder Information. Disclosure: We may use Cardholder Information to provide customer services, to process claims for lost or stolen Cards, to help protect against fraud and to conduct research and analysis. In addition, it is often necessary for us to disclose Cardholder Information for the same purposes to companies that work with us. For example, we may provide certain Cardholder Information to companies that perform business operations or services on our behalf. We may also provide certain Cardholder Information to others as permitted by law, such as government entities or other third parties in response to subpoenas.

21. TELEPHONE MONITORING/RECORDING

We may periodically monitor and/or record telephone calls between you and us to assure the quality of our customer service or as required by applicable law.

22. ARBITRATION

Any controversy or claim arising out of or relating to these Terms and Conditions or the provision of services shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in the State of Alabama, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. Either you or we may seek any interim or preliminary relief from the court of competent jurisdiction in the State of Alabama necessary to protect the rights or property of you or us (or our agents suppliers, and subcontractors) pending the completion of the arbitration.

23. WAIVER OF JURY TRIAL.

We and you each expressly waive any right either may have to a trial by jury in any legal action or other proceeding pertaining to any controversy or claim between you and us arising out of or relating to the Card, including those pertaining to these Terms and Conditions or our provision of services relative to the Card. This waiver of a trial by jury and the above agreement to arbitrate all controversies and claims on an individual basis and not as a class or group, is material inducement to the issuance of the Card by us to you and your acceptance of and use of the Card.

24. FEES CHARGED TO THE CARD.

Subject to applicable law the following fees will be charged.

MONTHLY MAINTENANCE FEE:$4.95 per month. • INACTIVITY FEE:of $5.00 per month if your card remains inactive for 6 consecutive months. • COMPANION CARD: Companion cards are available for a fee of $5.95 each. Companion cards must be ordered online at www.hcprepaiddebit.com. Limit two. • CARD REISSUE/REPLACEMENT CARD FEE:$5.00 A reissued Card may take up to 10 days to process. • UNLOAD FEE TO A DDA ACCOUNT:$5.00 • READYLINK RELOAD FEE:$3.95

Fees and charges will be deducted from your available balance when they occur. We will not provide you prior notice of any deductions of service charges or fees. It is possible for service fees and charges to consume the available funds on your Card prior to the expiration date of your Card.

FAQs

IS THE Visa PREPAID DEBIT CARD A CREDIT CARD?

No. The Visa Prepaid Debit Card is a prepaid reloadable card that carries a cash amount determined by the cardholder up to the maximum allowed card balance. Each time the card is used, the purchase amount is deducted from the available balance.

WHERE CAN I USE MY Visa PREPAID DEBIT CARD?

It can be used to make purchases everywhere Visa Debit is accepted and to obtain cash at any Visa or Cirrus ATM worldwide.

WILL I RECEIVE A PERSONALIZED CARD?

Yes, a personalized card will be mailed to you at the address you provided when you purchased your card. Once you activate your personalized card, your funds will be transferred to the personalized card and your instant issue cards will be closed.

HOW DO I GET A COMPANION CARD?

Once you have received and activated your personalized card you may use that card number to order a companion card at www.hcprepaiddebit.com. Limit 2.

DOES THE Visa PREPAID DEBIT CARD HAVE FEES?

Please refer to the Terms and Conditions.

IS THERE A LIMIT AS TO HOW MUCH VALUE MY Visa PREPAID DEBIT CARD CAN HAVE?

Yes, you will find a direct deposit form and instructions on www.hcprepaiddebit.com.

ARE THERE ANY TRANSACTION AND RELOAD LIMITS?

Purchase transactions are unlimited, up to the balance remaining on your card. However, for the protection of our cardholders, there may be limits to the number of reloads and ATM withdrawals performed within a certain time period. Please call 866-466-8084 to learn more.

DOES THE Visa PREPAID DEBIT CARD HOLDER NEED TO SIGN AN AGREEMENT?

Each card is distributed with a Cardholder Agreement & Disclosure. This agreement fully explains the terms and conditions regarding the use of the card. This agreement can also be viewed online. The cardholder accepts the terms and conditions by activating the card, signing the back of the card or using the card.

HOW DO I OBTAIN AND/OR CHANGE MY PIN?

You can retrieve and/or change your PIN by calling the number listed on the back of your card. You may also change your PIN by going to www.hcprepaiddebit.com.

CAN MY Visa PREPAID DEBIT CARD BE RELOADED?

Yes, you may reload your Visa Prepaid Debit card at a participating financial institution, by direct deposit or at any merchant that displays the Visa Ready Link logo. For a listing of Ready Link merchants please go to www.hcprepaiddebit.com.

HOW CAN I CHECK THE BALANCE OF MY Visa PREPAID DEBIT CARD?

Go to www.hcprepaiddebit.com or call 866-466-8084.

HOW ARE DISPUTES HANDLED?

You can fill out a dispute form at www.hcprepaiddebit.com.

DO I SELECT DEBIT OR CREDIT AT THE POINT OF SALE?

You should select credit.

HOW ARE RETURNS HANDLED?

Each merchant location has its own return policies and will handle the returns in the same manner as any other Visa debit purchase.

CAN I GET CASH BACK AT A MERCHANT?

Yes, subject to the rules of each individual merchant.

WHAT HAPPENS IF MY CARD IS LOST OR STOLEN?

Recipient should immediately report any problems or a lost or stolen card by calling 1-866-466-8084. A replacement card will be issued and any available balance will be transferred to the new card, less the $5.00 lost/stolen fee that will be deducted from the card’s available balance (a new card issuance fee may also apply). As long as the lost or stolen card is reported immediately, the cardholder is not responsible for any unauthorized merchant charges.

CAN THE Visa PREPAID DEBIT CARD HAVE A NEGATIVE BALANCE?

Any authorization request that is greater than the card’s available balance will be declined. However, there can be times when a Visa merchant puts an item through without prior authorization. If an overdraft occurs, the card recipient will be required to make a payment to cardholder services to cover the negative amount.

Payments should be sent to:

Cardholder Services PO Box 550160 Fort Lauderdale, Florida 33355-0160

WHAT HAPPENS IF MY PURCHASE IS DENIED?

In most cases your available balance is less than the purchase amount. You will want to tell the merchant the exact amount left on your card and use another form of payment to pay the difference (subject to the merchant’s policies). In rare cases, if an inactivity fee has been assessed and has brought your card to a $0 balance; your card will have automatically closed. Please visit www.hcprepaiddebit.com for balance information.

HERE ARE SOME TIPS WHEN USING THE CARD AT:

RESTAURANTS, BEAUTY SALONS, HOTELS, CAR RENTAL AGENCIES -

It is customary for service-oriented or travel companies to require an available balance over the purchase amount (usually 25%) to ensure sufficient funds for tips or incidental expenses.

GAS STATIONS -Paying at the pump using this card requires at least a minimum balance of $75.00 (subject to change). However, only the actual amount spent will be deducted from the card. If your Prepaid Debit Card is less than $75.00, you can use the card inside the station as long as the purchase does not exceed the remaining balance.

ON-LINE MERCHANTS -This card may not be used at age restricted on-line merchant sites.

Over the last few years, you have probably heard about a lawsuit between credit card companies and merchants about fees. Effective January 27, 2013, merchants are now legally able to apply an additional fee to your credit card purchase at checkout.

Important for consumers to know:

Not all merchants will apply a surcharge, and they must communicate they are charging these fees prior to processing your credit card.

The merchant must report the exact dollar of the fee charged by printing it on your receipt as part of the transaction.

There are no surcharges on debit or prepaid cards - even if you select "credit" when using your debit card.

The surcharge rate cannot be more than 4% of your purchase.

This is not instituted by Visa or MSUFCU. It is a merchant agreement and would be applied directly by the merchant you are shopping with.

If you would prefer to discontinue your MSUFCU Visa Card, please submit a letter in writing to Michigan State University Federal Credit Union, C/O Visa Department, PO Box 1067, East Lansing, MI 48826-1067, requesting MSUFCU to cancel your credit card. Please cut your credit card in half and include it in the envelope.

What To Do If You Find A Mistake On Your Statement
If you think there is an error on your statement, write to us or call us at:

Description of Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake.

You must contact us within 60 days after the error appeared on your statement.

You must notify us of any potential errors in writing or electronically. You may call us, but if you do we are not required to investigate any potential errors and you may be required to pay the amount in question.

While we investigate whether or not there has been an error, the following are true:

We cannot try to collect the amount in question, or report you as delinquent on that amount.

The charge in question may remain on your statement, and we may continue to charge you interest on that amount. But, if we determine that we made a mistake, you will not have to pay the amount in question or any interest or other fees related to that amount.

While you do not have to pay the amount in question, you are responsible for the remainder of your balance.

We can apply any unpaid amount against your credit limit.

Your Rights If You Are Dissatisfied With Your Credit Card Purchases
If you are dissatisfied with the goods or services that you have purchased with your credit card and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase.

To use this right, all of the following must be true:

The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if we own the company that sold you the goods or services.)

You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card account do not qualify.

You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing or electronically at:

While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent.

IF YOUR VISA CARD IS LOST OR STOLEN, AND YOU ARE CALLING AFTER BUSINESS HOURS, PLEASE CALL 888-393-1172.

HOW TO COMPUTE THE FINANCE CHARGE
The FINANCE CHARGE (interest) on purchases and cash advances is calculated at the Daily Periodic Rate. Separate finance charges for purchases, balance transfers and cash advances are determined by multiplying the Daily Periodic Rate by the separate average daily balances for purchases, balance transfers and cash advances by the number of days in the statement period. Each average daily balance is determined by taking the beginning balance (of purchases, balance transfers or cash advances) in your account each day, adding any new purchases, balance transfers or cash advances (whichever is applicable) and subtracting any payments or credits. The results are the daily balances. All the daily balances for the statement period are added and the total is divided by the number of days in the statement period to arrive at the average daily balances for the period.

Benefit InformationWhat is the Auto Rental Collision Damage Waiver (“Auto Rental CDW”) benefit?The Auto Rental Collision Damage Waiver (“Auto Rental CDW”) benefit offers insurance coverage for automobile rentals made with your Visa card. The benefit provides reimbursement (subject to the terms and conditions in this guide) for damage due to collision or theft up to the actual cash value of most rental vehicles.

Who is eligible for this benefit?
You are eligible only if you are a valid cardholder whose name is embossed on an eligible Visa card issued in the United States. Only you as the primary renter of the vehicle and any additional drivers permitted by the auto rental agreement are covered.

What losses are covered?
The benefit provides reimbursement up to the actual cash value of the vehicle as it was originally manufactured. Most private passenger automobiles, minivans, and sport utility vehicles are eligible, but some restrictions may apply. Please contact the Benefit Administrator to inquire about a specific vehicle.

Covered losses include:

Physical damage and/or theft of the covered rental vehicle

Valid loss-of-use charges imposed and substantiated by the auto rental company

Reasonable and customary towing charges, due to covered theft or damage, to the nearest qualified repair facility

How does this coverage work with other insurance?
Within your country of residence, this benefit supplements, and applies excess of, any valid and collectible insurance or reimbursement from any source. This means that, subject to the terms and conditions of this benefit, Auto Rental CDW applies to eligible theft or damage or expenses that are not covered by insurance or reimbursement.

If you do not have personal automobile insurance or any other insurance covering this theft or damage, this benefit reimburses you for the covered theft or damage as well as valid administrative and loss-of-use charges imposed by the auto rental company and reasonable towing charges that occur while you are responsible for the rental vehicle.

If you do have personal automobile insurance or other insurance covering this theft or damage, the Auto Rental CDW benefit reimburses you for the deductible portion of your personal automobile insurance and any unreimbursed portion of valid administrative and loss-of-use charges imposed by the auto rental company, as well as reasonable towing charges resulting from covered theft or damage of the rental vehicle while it is your responsibility.

What types of rental vehicles are not covered?
The following vehicles are not covered by Auto Rental CDW: expensive, exotic, and antique automobiles; certain vans; vehicles that have an open cargo bed; trucks; motorcycles, mopeds, and motorbikes; limousines; and recreational vehicles.

Theft or damage due to intentional acts, or due to the driver(s) being under the influence of alcohol, intoxicants, or drugs, or due to contraband or illegal activities

Wear and tear, gradual deterioration, or mechanical breakdown

Items not installed by the original manufacturer

Damage due to off-road operation of the rental vehicle

Theft or damage due to hostility of any kind (including, but not limited to, war, invasion, rebellion, insurrection, or terrorist activities)

Confiscation by authorities

Vehicles that do not meet the definition of covered vehicles

Rental periods that either exceed or are intended to exceed fifteen (15) consecutive days within your country of residence or thirty-one (31) consecutive days outside your country of residence

Leases and mini leases

Theft or damage as a result of the authorized driver’s and/or cardholder’s lack of reasonable care in protecting the rental vehicle before and/or after theft or damage occurs (for example, leaving the vehicle running and unattended)

Theft or damage reported more than forty-five (45) days* from the date of the incident

Theft or damage for which a claim form has not been received within ninety (90) days* from the date of the incident

Theft or damage for which all required documentation has not been received within three hundred and sixty-five (365) days from the date of the incident

Theft or damage from rental transactions that originated in Israel, Jamaica, the Republic of Ireland, or Northern Ireland

Where am I covered?
This benefit is available in the United States and most foreign countries. However, no benefit is provided for motor vehicles rented in Israel, Jamaica, the Republic of Ireland, or Northern Ireland. Additionally, this benefit is not available where precluded by law or in violation of the territory terms of the auto rental agreement or prohibited by individual merchants. Because regulations vary outside the United States, it is recommended you check with your auto rental company and the Benefit Administrator before you travel to make sure Auto Rental CDW will apply.

This benefit is in effect while the rental vehicle remains in your control or in the control of an authorized driver permitted to operate the rental vehicle in accordance with the rental agreement between you and the auto rental company. This benefit terminates when the auto rental company re-assumes control of the rental vehicle.

How do I make sure my Auto Rental CDW benefit is in effect?
To be sure you are covered, take the following steps when you rent a vehicle:
1. Initiate and complete the entire rental transaction with your eligible Visa card.
2. Decline the auto rental company’s collision damage waiver (CDW/LDW) option or similar provision.

Helpful tips:

Be sure to check the rental vehicle for prior damage before leaving the rental lot.

Review the auto rental agreement carefully to make sure you are declining CDW/LDW and are familiar with the terms and conditions of the auto rental agreement.

What if the auto rental company insists that I purchase the auto rental company’s auto insurance or collision damage waiver?
Call the Benefit Administrator for help at 1-800-348-8472. If you are outside the United States, call collect at 804-673-1164.

Filing an Auto Rental CDW Claim

What do I do if I have an accident or the rental vehicle is stolen?
Immediately call the Benefit Administrator at 1-800-348-8472 to report the theft or damage regardless of whether your liability has been established. If you are outside the United States, call collect at 804-673-1164. The Benefit Administrator will answer any questions you or the auto rental company may have and will send you a claim form.

When should I report an incident?
You should report theft or damage as soon as possible, but no later than forty-five (45) days* from the date of the incident. The Benefit Administrator reserves the right to deny any claim that contains charges that would not have been included had the Benefit Administrator been notified before those expenses were incurred, so you are advised to notify the Benefit Administrator immediately after any incident.

Please Note: You must make every reasonable effort to protect the rental vehicle from theft or damage. As the cardholder you are responsible for reporting your claim to the Benefit Administrator immediately. Reporting an incident to someone other than the Benefit Administrator will not fulfill this obligation.

What do I need from the auto rental company in order to file a claim?
At the time of the theft or damage, or when you return the rental vehicle, immediately ask the auto rental company for:

A copy of the accident report form and claim document, which should indicate the costs you are responsible for and any amounts that have been paid toward the claim

A copy of the initial and final auto rental agreement(s) A copy of the repair estimate and itemized repair bill

Two (2) photographs of the damaged vehicle, if available

A police report, if obtainable

How do I file a claim?
Submit the documents gathered from the auto rental company (listed above) along with the following additional documents to the Benefit Administrator:

The completed and signed Auto Rental CDW claim form. Please Note: Your completed claim form must be postmarked within ninety (90) days* of the date of the theft or damage, even if all other required documentation is not yet available, or your claim may be denied

A copy of your receipt or monthly billing statement as proof that the entire vehicle rental was charged and paid for with your eligible Visa card

A statement from your insurance carrier (and/or your employer or employer’s insurance carrier, if applicable) or other reimbursement showing the costs for which you are responsible and any amounts that have been paid toward the claim. Or, if you have no applicable insurance or reimbursement, a notarized statement of no insurance or reimbursement is required

Any other documentation deemed necessary by the Benefit Administrator to substantiate the claim

Please Note: All remaining documents must be postmarked within three hundred and sixty-five (365) days of the date of theft or damage. If you have difficulty obtaining the required documents within ninety (90) days* of the date of theft or damage, submit the claim form with available documentation.

For faster filing, or to learn more about Auto Rental CDW, visit www.visa.com/eclaims

Do I have to do anything else?
Usually there is nothing else you need to do. Typically, claims will be finalized within fifteen (15) days after the Auto Rental CDW Benefit Administrator has received all documentation necessary to fully substantiate your claim.

After the Benefit Administrator has paid your claim, all your rights and remedies against any party in respect of this theft or damage will be transferred to the Benefit Administrator to the extent of the cost of payment made to you. You must give the Benefit Administrator all assistance as may reasonably be required to secure all rights and remedies.

* Not applicable to residents of certain states.

ADDITIONAL PROVISIONS FOR AUTO RENTAL CDW
You must make every effort that would be made by a reasonable and prudent person to protect the rental vehicle from theft or damage. This provision will not be unreasonably applied to avoid claims.

If you make any claim knowing it to be false or fraudulent in any respect including, but not limited to, the cost of repair services, no coverage shall exist for such claim and your benefits may be canceled. Each cardholder agrees that representations regarding claims will be accurate and complete. Any and all relevant provisions shall be void in any case of fraud, intentional concealment, or misrepresentation of material fact.

Once you report an occurrence, a claim file will be opened and shall remain open for six (6) months from the date of the incident/occurrence. No payment will be made on a claim that is not completely substantiated in the manner required by the Benefit Administrator within twelve (12) months of the date of the incident/occurrence.

No legal action for a claim may be brought against the Provider until sixty (60) days after the Provider receives Proof of Loss. After the expiration of three (3) years from the time written Proof of Loss was to be provided, no action shall be brought to recover on this benefit. Further, no legal action may be brought against the Provider unless all the terms of this Guide to Benefit have been complied with fully.

This benefit is provided to eligible Visa cardholders at no additional cost. The terms and conditions contained in this Guide to Benefit may be modified by subsequent endorsements. Modifications to the terms and conditions may be provided via additional Guide to Benefit mailings, statement inserts, or statement messages. The benefit described in this Guide to Benefit will not apply to Visa cardholders whose accounts have been suspended or canceled.

Termination dates may vary by financial institution. Your financial institution can cancel or non-renew the benefit, and if they do, they will notify you at least thirty (30) days in advance. This information is a description of the benefit provided to you as a Visa cardholder. Indemnity Insurance Company of North America (“Provider”) is the underwriter of this benefit and is solely responsible for its administration and claims. The Benefit Administrator provides services on behalf of the Provider.