All memberships must be maintained through half of their duration before cancellation is available (i.e. 3 months of a 6-month membership). After that, you must provide 30 days notice before the date of your next payment. If you fail to do so, that month’s payment will be processed and then the following months will be canceled.

Memberships will be renewed for the same length that was originally agreed upon unless we are notified 30 days prior to the expiration date. When the term is renewed, the same policies apply as stated above.

Promotional memberships and/or short term specials must be maintained through their full duration. There are no holds or cancellations.

All packages have an expiration date. Please be aware of that date as they directly correlate with payment processing, renewals, holds, and cancellations.

All classes require a reservation through Zen Planner. If there are less than 3 people reserved for a class 24 hours prior to its start time, the class may be canceled due to low-class attendance.

Members may not attend a class if the arrive more than 15 minutes after the start time.

Reserved class cancellations must be done at least 1 hour prior to the scheduled class start time. This can be done through Zen Planner or by calling the studio. If you fail to do so, there will be a $5.00 NO SHOW fee processed through your card on file.