When Peter F. Drucker first introduced us to the concept of the knowledge worker, he did those of us destined to work with information, knowledge, and learning a big favor. He said that we would be working as knowledge workers, required to have “a good deal of formal education.” He also pointed out that we would have …

Ed note: The following is re-printed with permission from Blog Posts by Mitzi, published by Mitzi Perdue (September 28, 2017). Mitzi Perdue is a businesswoman, author, and a master story teller. Recognized as the foremost public speaker on family businesses and business families, Mitzi Perdue draws on the experience of her family of origin, the …

Recent comments from several new listeners brought up a subject I hear about pretty often, especially from people who have not yet had much experience with the distinction I make between knowledge management and knowledge services. To colleagues and clients who know me it’s not a big deal, since like many people I have long …

1 – Collaboration is the name of the game. Company success (or organizational success if you don’t work in the corporate sector) is based on how efficiently people find what they need. If employees spend too much time or money looking for information and knowledge, they are wasting the company’s resources and inhibiting the company’s …

As an evangelist for knowledge services, I often refer to our subject as “the critical management discipline for the 21st Century.” I’m not shy about saying this (as anyone who has had a few minutes conversation with me can confirm). And, yes, every once in a while there’s a bit of challenge: how can I …