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Software Description:

Knowlarity is a pioneer in automated voice technologies with an inexpensive hosted custom voice solution that organizations use to make personalized calls to lots of their customers in a day.
They offer four products: Superreceptionist, Smartivr, Superconference, and knowlus.
Knowlarity aims to bring cutting edge telephony and voice technologies to as many as possible entrepreneurs with access to telephones.

Software Description:

Our mission is to improve the way people communicate at work. Lots of companies are already migrating to instant messaging and other fast communication methods, but they are still up against many challenges. One of the toughest is that people find it harder to focus due to constant interruptions. As an instant messaging user, you get messages every minute. Such interruptions, which many times are wrapped up in "nice" notifications, kill productivity and frustrate people a lot. So, even though it solves many workplace needs, instant communication poses a great risk - making your team feel disconnected and unhappy.

We want to help every team member find a balance between instant and focus. Hubgets uses artificial intelligence to learn about each user's communication behavior and acts based on the Happiness Index it computes. We care about each person, every minute, in order to make the whole team more productive. Knowledge is indexed and organized, so basically any team using Hubgets will naturally accumulate experience that can be easily exchanged.

Page by Hubgets takes care of customer communication flows too. Page is like a web business card available for every team member. Hubgets users don't need to give out their phone number to be reached. With Page, business partners and customers can get in touch with them in real-time on chat, voice and video. For free, without installing any software.

Hubgets is free for up to 20 users, and it takes less than 1 minute to create your account.

Software Description:

We have designed SuperReceptionist Keeping in mind one core philosophy; accessibility. Completely understanding today's dynamic environments we've ensured our interface is amazing, just like Magic.

Professionally Recorded Greetings

100+ language Support

10+ Levels of IVR

Sticky Agents

We want you to be able to focus on what you do best, your business. Leave the rest to us.

Features:

Call Disposition

Call Tracking

Softphone

Analytics

API

CRM Integration

Features:

Softphone

Chat

File Sharing

File Transfer

Click-to-Dial

Call Disposition

Call Tracking

External Integrations

Contact Management

Contact Sharing

Call Recording

Multi-User

Notifications

API

Features:

Chat

External Integrations

Call Recording

Click-to-Dial

Call Tracking

Notifications

Multi-User

API

Summary:

Call Recording: This allows monitoring the quality of user's customer support or analyzing calls from customers and prospects.

Multi-Agent Access: Divides responsibility and allows executives to access their call logs even when you’re not available.

Notifications: Users can choose to get email alerts for calls that couldn’t be answered or even for new voicemails.

Outbound Calling: Every call made through toll-free number is recorded and synced with user's CRM.

SuperConference: It allows users to share their phone number and conference PIN with up to 9 other participants and create a secure conference call room.

FAQs:

Knowlarity loves working with enterprises and startups in emerging markets.

What is this service generally used for?

It is generally used for a cloud telephony.

What are some applications this service is commonly used in tandem with?

It is used in tandem with various CRM systems.

Does this service integrate with any other apps?

Knowlarity has an ability to integrate seamlessly with CRM applications, such as: FreshDesk, Salesforce, ZOHO, and Zendesk.

Does this service offer an API?

Their API is based on REST principles, so it’s very easy to write and test applications.

Does this service offer multi-user capability (e.g. teams)?

It allows Multi-Agent Access.

Does this service offer guides, tutorials and or customer support?

They offer: blog, knowledge base, phone support, and email support.

FAQs:

Does this service offer guides, tutorials and or customer support?

Hubgets provides customer support via email and an online community called Ask HUG!

What platforms does this service support?

Native iOS app, Windows desktop app, Mac desktop app, browser-based.

What is this service generally used for?

Life is short and frustration at work can be very damaging. Hubgets is a communication framework, all features converging to make teams happier. When properly managed, a happy team is able to deliver much more than one stalled by frustration.