I ordered a hank of Arbol and when it arrived the colour was WAY different from the picture on the website. I understand that therea re variations from batch to batch, but there's a huge difference between the subtle colouring shown on the website picture and the orange/brown/black combo that arrived. I live outside the US so the postage doesn't make it worth my while to return the yarn, but it has made me think twice about buying this yarn in future.

This was my first Malabrigo purchase, and I was expecting the colors purple, pink, and pale yellow. The hanks I received were bright orange and green. JBW has excellent customer service and allowed me to exchange the hanks for another product. And they gave me the tip to ask about the color when purchasing hand dyed yarn. The yarn itself felt amazing. I just wasn't happy with the color.