​Frequently Asked Questions

​​The following is a list of the most frequently asked questions.If you have any other questions please feel free to contact us by phone or email.

HOW LONG DO THE TREATMENT SESSIONS LAST?

45 minutes for an initial assessment and 30 minutes for follow up sessions.

WHAT HAPPENS ON MY FIRST VISIT?

You will be asked lots of questions about your problem. You will then be physically examined, assessed and treated.

HOW MUCH DOES IT COST?

Our charges range from are £45-£52 for an initial assessment and £37-£41 for subsequent sessions. Young children and students receive a discount of at least £5 per session. Discounted rates are also negotiable for companies or sports clubs with regular referrals. If your treatment involves a number of physio sessions per week we take that into consideration and may apply a discount.​Hand Therapy charges are slightly different from our regular physiotherapy due to the extra training, expertise and equipment required. We charge £60 for an initial 45 minute assessment and £50 for all 30 minute follow-up sessions.

Referral letters are free of charge for current cases but reports, copies of notes or other letters are chargeable (from £15 - £50 depending on the complexity of the report/letter).

HOW CAN I PAY?

Cash, cheque or card (major debit and credit cards accepted).

​WILL I BE TREATED ON THE FIRST VISIT?

Yes, as long as you or your condition is suitable for treatment.

DO I NEED TO SEE MY DOCTOR FIRST?

No. Many conditions can be treated quickly and effectively without bothering your GP. If it is thought necessary to consult your GP, this will be advised by your physio.

DOES ACUPUNCTURE, CUPPING OR STRAPPING COST EXTRA?

No. There is a fixed charge per session regardless of the treatment modality used. You may be treated with a combination of treatment modalities.

CAN I CLAIM ON HEALTH INSURANCE?

Yes. We are recognised by all the major health insurance companies. You may need to be referred by your GP. It is advisable to check your policy before your first visit.

In physio terms, this is a quick thrust to a spinal or other joint often accompanied by an audible "click". It is definitely not painful although the "click" may suprise you if you are not expecting it.

WHAT IS MOBILISATION?

This is a gentle oscillatory movement of a stiff joint to relieve pain and stiffness and improve movement. It may be applied to spinal as well as other joints in the body.

WILL YOU HURT ME?

Possibly but it will be no more than reproducing the pain you came in with. The vast majority of physiotherapy clients walk out feeling better than when they came in. There may be some post treatment soreness but it usually settles within 24 hours and feels better than before. If after a treatment session you have any concerns, please do not hesitate to call us.

CAN I BRING SOMEONE?

​Yes. Friends or partners are welcome to sit in while you are being treated. Sometimes they can be shown ways to help at home.