Support Center

I bought my BACtrack breathalyzer on another website--can I still contact BACtrack with questions, problems or exchanges?

Last Updated: Nov 16, 2012 10:55AM PST

Yes—we stand behind every BACtrack breathalyzer manufactured and sold. If you have a problem with the operation of the unit or would like to exchange it, repair it, or have it serviced in any way, please contact Customer Service. Units purchased at other stores and sites are still covered by our one year warranty. Read more about our warranty.

Refunds on products purchased at stores other than BACtrack.com are subject to the seller’s refund policy. Please refer to the seller’s return policies for more details.