Turned on D2G—All I have is Motorola logo

It doesn't turn on all the way; it's stuck on the Motorola logo. I pressed the button to see if it would turn off and it doesn't. Thought about taking the battery out and putting it back in. But I can't get off the cover. Any advice???

Hold the phone in your hand like if you were going to take a picture of yourself. With you right thumb put it over the Motorola logo. Move thumb to the right edge of cover. Push in towards phone and to your left. Cover should come off.Pull battery out, wait about 10 seconds. re install battery and start phone. put the cover on later because you might need to pull battery again.

Grab the phone with two hands - thumbs on the upper part of the battery cover. Press slightly and slide down towards the speaker grill. Important - do not press on the middle but near the top of the cover with your thumbs. Lid will slide down and you can remove it easily after

Actually I didn't. But thanks for correcting me. So I'm to hold it VERTICALLY. And yes, the flash is on the upper left hand side. Thank you.

leobg said:

Grab the phone with two hands - thumbs on the upper part of the battery cover. Press slightly and slide down towards the speaker grill. Important - do not press on the middle but near the top of the cover with your thumbs. Lid will slide down and you can remove it easily after

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Did it! Thank you.

But I've had the darndest time getting the cover back on. I did it but I'm not sure how. What's the secret there?

Same procedure but in reverse order - align the lid in place over the speaker grill, put both thumbs on the top of the lid (same place where you put when opening) and push slightly then slide to the top.

Did this happen after flashing a theme or something? Because I had the same problem and I couldn't find a fix, so I just took it back to verizon and they gave me a replacement. (The battery pull didn't work)

Did this happen after flashing a theme or something? Because I had the same problem and I couldn't find a fix, so I just took it back to verizon and they gave me a replacement. (The battery pull didn't work)

Click to expand...

When I put on the phone, I saw DOS like writing on the upper part of the screen. I assumed I didn't press the button hard enough and pushed it again. This is when the Motorola logo appeared and didn't go away until I removed the battery.

Did this happen after flashing a theme or something? Because I had the same problem and I couldn't find a fix, so I just took it back to verizon and they gave me a replacement. (The battery pull didn't work)

Click to expand...

When I put on the phone, I saw DOS like writing on the upper part of the screen. I assumed I didn't press the button hard enough and pushed it again. This is when the Motorola logo appeared and didn't go away until I removed the battery.

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