Over 489 reviews forLake Geneva Designer Furniture from people just like you.

F

"Horrible. Ordered 3 pieces of bedroom furniture. Requested that a single item be returned. The dresser was never used and was in my home less than 7 days. The company" ...More picked up the furniture (charging me 79 for the return) and said I would have to pay a re-stocking fee of 25 percent. So basically, I paid $599 and was given a store credit of $389. When I attempted to use store credit they said that it was only good for 30 days. I personally drove back to the store to request my money back. The store manager said she had no say as to whether I would get the refund. I continued to get a run around.
The store ended up reselling the piece of brand new furniture I sent back, while charging me the full price.
After a week of what appeared to be endless phone calls, I received a refund to credit card of $389.

is the worst furniture store in the WDC area

-Deborah M.

D

"Sub-par, sub-standard in every respect.
A manager with a very bad attitude.
One of the pieces has been defective since its purchase and after calling and emailing" ...More this store and the corporate store in Petaluma, CA; the firm has provided zero assistance/resolve. They do not care or appreciate the money spent as employees have zero incentive to provide any form of cistomer service.

That's an interesting concept, plus now you can buy all-new furniture at your new place. You can find ratings and reviews on local real estate agents on Angie's List. I would definitely finding a few agents who are familiar with that kind of listing, or alternatviely, you may want to consider an auction house to help sell off our furniture (which you can also find on Angie's List). Check out both servcies here www.AngiesList.com

If you use promo code ANSWERS, you'll get 20% off an annual membership. Good luck with your sale!

Furniture Sales reviews in Lake Geneva

N

Rating

“

Walker helped me a lot and he is sole responsible that I
bought that furniture from STAR. STAR
was always my first choice earlier but I had really bad experience with Sofa I
bought from star. I bought it couple years ago and leather started peeling from
one specific side and keeps peeling from that area, ...More even I had warranty it did
not cover by warranty people. I have
also bought my full bedroom furniture from Star earlier but after sofa incident
I tried to avoid

.

I already bought one dining set from

's but delivery was
delayed and I had to go and take a look other places. I went to other places
like

, rooms to go and

’s and almost bought a dining set from
Rooms to go but before I bought I thought to take a look at

as
well. I went in to store 15 minutes before it closes and came out with my
receipt.

and store manager helped me with my sofa issues. Next time I am
surely going to Start Furniture.”

is responsive and often present in the store. Nothing but positive experience. Independent delivery service provider is available on the spot with speedy delivery, sometimes the day of purchase. Doesn't get ...More any better than that. Keep up the good work!”

- Debra G.

F

Rating

“

I purchased a two thousand dollar sofa from

. The delivery men did not assemble the sectional properly when they delivered it and actually broke part of it while doing so. One of the recliners broke immediately after the first use. I called

to see if they could fix these issues and they agreed to replace ...More the sections that were broken. I waited over a month for the pieces to come in. Once the replacements were in, we scheduled for another delivery. Once they were here, the delivery men stated they could not remove their shoes before walking on my white carpet. They advised that they did not carry any shoe covers with them and that my only options were to either let them walk on my white carpet or reschedule for another time when I could go purchase the shoe covers for them.
We rescheduled to have them come back two days later. They came back yesterday and the two pieces of furniture they were supposed to replace were not replaced as promised. All they did was try to fix the pieces, which I am POSITIVE, will not last long. The recliner they "fixed" still does not sit properly (this was the piece they broke when assembling on the first delivery) and the recliner that did not work, was "fixed" by reassembling the cord.
I texted the person in charge of all deliveries and was told that he would replace parts if he could fix them. I asked why we waited over a month for the parts to come in if he was just going to fix them and why he would promise something he had no intention of keeping his word on. His only response was to look into everything and call us later.
I will NEVER use

' ever again. They are liars selling faulty products.”

- Keri W.

A

Rating

“

Kitchen included all new cabinets, soft slide drawers, soft close doors, and all trim work, including under cabinet lighting, a wine rack and trash compactor. The cost also included flooring and painting of kitchen, plus the installation of granite countertops (installed by the granite people, Ultimate Granite--great people). Workers were absolutely ...More outstanding and installed all the new appliances purchased through

's Appliances (also wonderful to work with). They were able to troubleshoot any problems which surfaced or requests on my part. They did an outstanding job!
CW (which is also Bathfitters) had also done both of our bathrooms a few years back. Also, an excellent experience.
I would like them to do some built in cabinetry for me in the house in the future.

”

- Patricia M.

A

Rating

“

We got 2 recliners and one wasn't working. They have a 7 day refund policy and we called them in 2 days to let them know it wasn't working. They said they can send out a repair man to fix the recliner or exchange or refund the recliner. We were very pleased with how they handled the situation, So we went and picked a new one and they are going ...More to deliver it tomorrow. we are very impressed with this company.”

- JERE K.

A

Rating

“

About a week before a scheduled business trip (I hate traveling in general, for business it just makes it worse.) I decided I was going to make my life easier and buy a better set of luggage for traveling. I found a great deal on

. It was just what I was looking for and at a great price. I was concerned about it arriving in time ...More but the ad stated if I purchased it by 12 MN that day they were providing FREE 2-day shipping! I ordered the luggage on Monday and when Thursday arrived I was getting nervous. Once it was too late for a UPS delivery that evening I got on the chat line and explained my situation. The rep stated that the luggage I ordered was not part of that promotion. I told her I printed out the ad... Ultimately, I asked to be transferred to a supervisor. I expected to hear the same thing. Instead

, the evening supervisor stated that there was a computer glitch and he was going to do whatever was necessary to get me that luggage which he tracked and noted would be arriving the day of my flight! To make a long story short, he shipped me out another set from their warehouse overnight and I received it the night before my trip and I returned the other set.

covered all shipping costs. I was quite impressed at the length's

or

went to in order to assist me in my dilemma and continue to make me feel like a valued customer. After service like that do you think I'm going to keep making purchases from

? You bet I am!”

- Gayle G.

A

Rating

“

We went to numerous furniture retailers looking for quality couches that would last for our new home. At many of the other stores (that are very well known in the area), the sales associates very little knowledge of the furniture, and often incorrectly spoke about the construction of the pieces.

had the only experienced and ...More knowledgeable designer / sales associate (with over 10 years of experience) and he was very helpful in guiding us to a quality piece of furniture that would last. We also shopped around for price comparison, and

beat the prices of other stores by $500 on each couch. Good knowledgeable service and good prices.”

- TYSON C.

B

Rating

“

They said it would take six to eight weeks for delivery,but it came in seven weeks. We ordered a couch and chair,
the couch was delivered for free. They wanted sixty dollars to deliver the chair!!!”