WEBVTT AT 5:30 P.M.EDIT IT WILL GO TO 7:30 P.M. >> THIS DID NOT DO ANYTHING, ITMAKES MATTERS WORSE.HOPE TO SEE YOU TONIGHT.LISA MEMBERS OF THE ATU LOCAL: 1300 PASSED OUT FLYERS THISMORNING AT BUS STATIONS.THE HOPE IS THAT RIDERS WILLCOME TO THEIR TOWN HALL ANDEXPRESS THERE CONCERNS.MICHAEL SNOWDEN DEFINITELY WANTSTO BE HEARD.>> I'M CATCHING TWO AND 3 BUSESWHEN I CAUGHT ONE TO GET TO MYDESTINATION.A STRAIGHT SHOOT FROM DOWNTOWNAND UP.NOW I GOT TO JUMP THE YELLOW BUSTO THE PURPLE BUS TO THE RED BUSTO GET TO ONE PLACE THAT IT'SUGLY ONLY ONE TIME TO GET TO MYDESTINATION THE FIRST TIMEBEFORE.LISA LOCAL PRESIDENT DAVID: MCCLURE SAYS HE HEARD LOT OFSIMILAR STORIES.>> PEOPLE ARE NOT GETTING TOWHERE THEY NEED TO BE.IT IS UNFORTUNATE PEOPLE ARELOSING THEIR JOBS NOT ABLE TOGET THE RIGHT SERVICE THEY ARELOOKING FOR.LISA THE ACTING MTA: ADMINISTRATOR KEVIN QUINN SAYSTHE ROLL OUT HAS GONE WELL.>> OUR EARLY RESULTS SHOW IT'SGOING PRETTY WELL.WE ARE GETTING A LOT OF FEEDBACKFROM CUSTOMERS AND WE'READJUSTING IN REAL TIME TO DEMANDFOR SERVICE SEEING A LOT OFDEMAND FOR ADDITIONAL SERVICESAND WE ARE RESPONDING.>> H SAID IN NEED TO DO YOURRESEARCH TO UNDERSTAND HOW THESYSTEM WORKS.REPRESENTATIVES WILL BE AT THEMEETING.

More than a week since BaltimoreLink launched and revamped the region's bus system, many riders are dissatisfied.

Baltimore Amalgamated Transit Union Local 1300, the union that represents transit workers, said bus drivers are also upset. The union is hosting a town hall meeting from 5:30 to 7:30 p.m. Monday at the War Memorial Building for people to express concerns.

Members of the ATU Local 1300 passed out fliers Monday morning at bus stations, hoping that riders will go to the town hall meeting and express their concerns. Michael Snowden definitely wanted to be heard.

"I'm catching two and three buses when I only caught one to get to my destination, a straight shoot from downtown and up. Now, I got to jump off to the yellow bus to the purple bus to the red bus, to when it was one bus to get to my destination the first time before," Snowden said.

ATU Local 1300 President David McClure said he heard many similar stories.

"People are not actually getting to where they need to be, and it's unfortunate that people are losing their jobs, and people are not being able to catch the right service they are looking for," McClure said.

Acting MTA Administrator Kevin Quinn said the roll-out has gone well.

"Our early results show it's going pretty well. We're getting a lot of feedback from customers, and we're adjusting in real time to a lot of the demand for service. We're seeing a lot of demand for additional services, and we're responding," Quinn said.

The MTA said senior representatives will take part in the town hall meeting.