I bought this toaster oven because my under counter Toastmaster died. It served us well. I wanted something under counter, so I decided on the B&D under counter. As was said before, holes don't line up well, screws aren't long enough. After a trip to hardware store, we FINALLY got the "hanger" installed. Now, the horrible part....Cannot get the oven to stay in place. Have read the directions over and over and over. The oven connects to the top, but once you open the door, the oven falls off. There seems to be something missing to ANCHOR the oven to the top base. Needless to say, this will be going back.

We've had an under-counter B&D toaster oven for decades, so it was a no-brainer to buy another when the old one conked out. Instructions are horrible. The template didn't line up correctly (3/4" moulding depth line was off) and the longest screws are at least 1/4" too short for a 1" depth, requiring a trip to the hardware store tomorrow to buy something that works. Buying on a guesstimate since the directions don't say how deep the screw should set into the mounting bracket. Held on to the old spacers, so I'll probably reuse those since they hold to the screw. Cabinet's empty and the kitchen is a mess, and I'm stuck until tomorrow. I would recommend base don the old product but this installation is discouraging.

I hope the spacemaker toaster oven lasts a long time but the installation was very difficult. I had to replace my old B&D toaster oven, which I never had a problem with, but finally gave out. I also do not think the oven is as stable in place as the old one was. It is not held in place as securely as the old one. It took over 2 hours to install and my husband is an engineeer with a very good background in installing household products.

I have the TROS1000 for 5 years and although I don't use the space saver the toaster oven fits perfectly on top of my microwave below my cupboard. I would like to know the difference between the TROS1000 and TROS1000D toaster oven

I had the prior generation for 17 years and loved it! This one ... I use it and like that it fits under the cabinet. In the world of tech, there's a famous saying that goes something like "try to make something as simple to operate as a toaster" yet here they've made something as complicated to operate that I now need a manual :-/ The old dials did not require thinking--sure there was no timer, yet I knew how to use it! I'm only giving the 2nd star because I do love that this fits under the counter so I deal with it; however, if they come up with a better model that fits into this "tray" then I will upgrade in a heartbeat.

I'm glad they updated to digital because now the knobs can't break however I wish the would have sold the knobs so I did not have to buy a new one. I guess it was time being the last one lasted me about 10 years