Service Cloud Implementation

We have been working with Mirketa team for our custom salesforce development and integration needs for the past year or so. I find their salesforce developers to be very knowledgeable in salesforce and other web/SaaS technologies...

Mirketa is a solid Salesforce development group. We met them last summer with some unique requests. The team helped us understand build vs buy and quickly came up with a solution. I really appreciated the fact that Mirketa develops with Q/A in mind...

The team at Mirketa helped us with an integration project over the past 10 months. Their expertise and responsiveness were excellent, and the outcome is exactly what we anticipated. I highly recommend them...

With the higher customer expectations from service, organizations need to gear up and provide a delightful customer service experience across different channels. A well implemented Salesforce Service Cloud lets you do exactly that.

More and more organizations are implementing Salesforce Service Cloud as the service solution. Salesforce Service Cloud brings the benefits of cloud CRM in a simple, integrated solution that helps delight customers through every interaction.

Moving your service center to Salesforce Service Cloud allows you to engage with your customers through all channels:

Configure, Customize and Integrate Salesforce Service Cloud to automate the process

Create meaningful dashboards showing relevant metrics

Integrate with CTI tools

Integrate with CPQ process

Configure Salesforce Snap-in on your mobile and web apps

Configure Salesforce Knowledge Management Solutions

Create customized Customer Portals on Salesforce Community Cloud

Take the first step now, to learn how Mirketa can help you think, build & transform your service management with Salesforce Service Cloud.

Why Us?

Experienced: Over the last eleven years we have efficiently managed over 300 solution engagements while transforming businesses through better analytics, organizational process changes, and cloud CRM solutions.

Consistent: Our Salesforce Certified professionals are trusted and recommended by our clients. Over 80% of our business comes from our existing customers.

Creative: We challenge our own thinking and come up with creative solutions that meet our customers' requirements.

Adaptable: We understand that each company has its unique needs and constraints. So we provide flexible options to structure their working engagement with us.