SMS rather than waiting at the physician

About the Project

Scheduling is rather hard for a physician. Some treatments take longer, maybe an emergency comes in, and idle time is usually impossible. These are reasons for long waiting times for the patients, which is not only annoying for them, but not improving their health as well. Modern office software manages the patients’ appointments and the queue for the treatment and thus can calculate the approximate time of treatment. In case the system or the personnel see any delays, the patient can be informed via SMS, hence using the longer waiting time at home, at work or in a nearby cafe. He then can be noticed half an hour before the appointment in order to arrive at the physician in time. The waiting rooms empties out with SMS and the patients’ satisfaction and health is increased.