EXPERIENCEVerizon Wireless Nashville TnResource Manager12/06-9/13• Utilize programs such as Excel and Word to create reports used to inform chain of command of daily information involving call outs and head count for all call centers.• Take phone calls and respond to emails from call center employees and supervisors assisting with call outs or scheduling of meetings.• Assist my direct supervisor with creating streamlined processes and procedures that allow for increased productivity for the company.

United States Navy San Diego Ca Operations SpecialistFeb 00-Feb05-Responsible for the overall operations and safety of the ship functions such as navigation and...