Accessibility: an untapped market

The fourth and final feature in our Mobile Society series looks at how mobile technology can unlock a new market by enabling new inclusive services and applications. The report is written by experienced analyst Chris Lewis.

One of the potential benefits of mobile network technology is its ability to underpin services that can make the lives of people with disabilities easier, whilst unlocking value for operators and for other service and application providers.

Those with disabilities represent a massive segment with significant economic power, Lewis writes, but the segment is underperforming. Mobile networks, with their support for wearables, smart cities and inclusively-designed apps, provide a powerful platform for change.

This is a business opportunity for the mobile industry and a chance to bring a massive market segment up to mobile speed.