1-5) here are two captions (I do not use any other cleaning software, just used malwarebytes long time ago)
6) As I wrote, I already followed the instructions in the linked post, should I remove all other languages? I don't know what else to do...
7) Here the collected files

For startup and recovery > settings: un-check automatic restart
This will allow you to view the BSOD windows where it will display the bugcheck and may display the misbehaving driver. If you see the misbehaving driver it will be in the form *.sys. And if you see it post it into the thread.

For Ccleaner un-check boxes for memory dumps and windows log files

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When this has completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

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I checked into the LiveKernelReports as Saltgrass suggested, and I found the same problem reported by Caledon Ken, plus other dump files. I attach all the reports here.
The thing I don't understand is that the issue reported relates to the Intel Graphics Kernel Mode driver Igdkmd64.sys, but it is always the wireless network adapter that gets disabled after each freeze (which I manage to restore through chkdsk /f, but that's really annoying).

I will try to fix this Igdkmd64.sys thing even though I am not entirely sure how...

Find and post into the thread the memory dump file:
%SystemRoot%\MEMORY.DMP or C:\Windows\MEMORY.DMP
Use file explorer > this PC > local C: drive > right upper corner search enter each of the above to find results > post into the thread using a one drive or drop box share link.

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dear zbook,
the is no MEMORY.DMP, nor minidumps either, there are only the dmp files in the LiveKernelReports that Saltgrass mentioned.
I also tried to uninstall Italian, but even after changing all settings (even date and format) from both Control Panel/Language/Advanced Settings and Settings/Region and Language, and even having Italian typing uninstalled, I cannot remove Italian completely.
If I try to uninstall the display language I can only uninstall English, since Italian "is the system languae (default language of the user interface)"... so I have no idea how to upload a Log report completely in English

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7) Run HDTune: http://www.hdtune.com/
to check the health,
scan for errors, no quick scan but full scan
run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
the health,
the error scan,
the benchmark incl. following
transfer rate,
access time,
burst rate,
cpu usage.Take Screenshot in Windows 10 General Tips Tutorials

Last edited by zbook; 15 Dec 2017 at 05:33.

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6A)I have un-checked automatic restart6B)Lpksetup /u : see previous post: I can only uninstall English but not Italian (I get the message: The language can't be selected because it is the system language (default language of the user interface). )

I'll do 7) and post soon

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Hi guys. Please help if you can.
Problem:
For some reason my computer reboots randomly. It happens under load after five hours of work, or after two minutes after booting into Windows. I get the following BSODs (.dmp files in the attachment):
...

I just installed the latest cumulative update and when I checked reliability history it listed a hardware fail event, livekernelevent code ab. Anyone know what that's about? PC seems fine though. And I rebooted a few times and was unable to repeat...

Newly acquired older laptop with fresh install of W10. No problems for the first month but daily crashes now. It just shuts off on it's own with no problem on restart, no error messages of any kind such as windows failed to shut down properly, etc....

Dear all ,
Good evening and i wish to you all happy holidays!
Good to be here. I will start right off with the issue.
Description :
While watching movies from local drives, browsing the web with chrome , browsing files and folders on...

My computer randomly has sound issues and computer generally and randomly crashes with BSOD and restarts. I have been looking into the sound issue for some time now and everything points to updating drivers which I have done and still have the...

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