We ship worldwide. Please allow 1-2 business day for orders to be processed. Tracking information is automatically sent to the email address you provide at checkout. If you do not receive the tracking information within 1-2 business day, please check your spam folder. Shipping rates are based on weight, destination, and method, and we charge you only what we pay.

U.S.

Customers within the U.S. may choose from a range of shipping options with USPS, FedEx, and UPS. All shipments to PO boxes will be shipped via USPS. Shipments within the US are estimated to take 3-5 business days in transit. See checkout for full list of precisely calculated shipping rates. Complications with delivery are rare, but please contact the shipping carrier to handle these issues. Once the shipment has left our facilities, we are unable to offer assistance. ASRV is not responsible for delays caused by the post office or lost packages due to address errors.

International

International customers may choose from a range of shipping options with FedEx and UPS Mail Innovations. International packages are estimated to take 5-20 business days; however, faster options are available. See checkout for full list of precisely calculated shipping rates. Complications with delivery are rare, but please contact the shipping carrier to handle these issues. Once the shipment has left our facilities, we are unable to offer assistance. ASRV is not responsible for delays caused by the post office or lost packages due to address errors.

Duties and Taxes

Duties and taxes are the responsibility of the customer and will be due at the time of delivery. If you do not pay the fees, your package will be returned to ASRV and we will refund you the cost of the order excluding shipping.

We stand behind the quality of every product we sell. Therefore, if you are unsatisfied with your purchase from ASRV, you can return it for a refund or exchange within 14 days of receiving your order.

Return Conditions

Products must be unwashed and unworn with original tags.

No returns or exchanges on leggings, underwear, facemasks or socks.

All markdown sales are final and no exchanges or returns will be accepted on sale items.

U.S. Returns and Exchanges

Please submit a return or exchange request at our Returns & Exchanges Center. We will provide you with a prepaid shipping label to return your item for a refund or exchange. If you are returning a product, we will refund you the price of the original order excluding shipping within 7 business days after we receive the product in returnable condition at our warehouse. If you are exchanging a product we will issue you store credit within 7 business days after we receive the product in exchangeable condition at our warehouse.

International Returns and Exchanges

To initiate an international return or exchange, please fill out the appropriate International Returns Form or International Exchanges Form (both forms were included in your order envelope with your invoice or you can click either for a printable PDF). Include the form with your return/exchange item and ship to the address listed below. If you are returning a product, we will refund you the price of the original order excluding shipping once we receive the product in returnable condition at our warehouse. If you are exchanging a product, we will issue you store credit that is redeemable immediately once the product arrives at our warehouse in returnable condition. Unfortunately we cannot offer refunds on international shipping or customs and duties charges.