information management software

Enabling business value through the Mobile Web requires new thinking as well as a shift in technology. Putting “mobile first” and implementing services-based architectures are among the critical steps. The options are limited only to the imaginations of the designers but must be driven by the user’s context.

Customers are evolving. They are evolving in the way they get information about products, what goes into making their purchase decision and ultimately how they buy. Businesses need to evolve and adapt how they manage their customer relationships. Customer Relationship Management (CRM) software was supposed to improve front-end customer engagement across marketing, sales and service. Unfortunately, most systems have the opposite result. Companies spend too much time integrating and maintaining disconnected systems and too little time nurturing relationships. Organizations need to transform their organizations from the inside out—embracing new processes and technologies that gathers, stores and gives them access to customer data so they gain more insight into their customers and therefore create more effective marketing and service programs.
Download this Ebook and gain a better understanding of how a more robust CRM system can improve customer management.

Customers are evolving. They are evolving in the way they get information about products, what goes into making their purchase decision and ultimately how they buy. Businesses need to evolve and adapt how they manage their customer relationships. Customer Relationship Management (CRM) software was supposed to improve front-end customer engagement across marketing, sales and service. Unfortunately, most systems have the opposite result. Companies spend too much time integrating and maintaining disconnected systems and too little time nurturing relationships. Organizations need to transform their organizations from the inside out—embracing new processes and technologies that gathers, stores and gives them access to customer data so they gain more insight into their customers and therefore create more effective marketing and service programs.
Download this Ebook and gain a better understanding of how a more robust CRM system can improve customer management.

A comprehensive solution for leveraging data in today's retail environment. From customer data to product placement statistics, retail organizations are constantly juggling information. As the sheer amount of data continues to grow, it becomes increasingly difficult to manage. Not only does data come in many different forms—such as reports, memos and e-mails—but often it’s scattered across multiple repositories.

A comprehensive solution for leveraging data in today's financial industry. Most organizations realize that the key to success lies in how well they manage data—and the banking industry is no exception. From customer statistics to strategic plans to employee communications, financial institutions are constantly juggling endless types of information.

Learn how IBM’s change data capture technology can be used in conjunction with IBM’s performance management solutions from Cognos to provide access to the trusted information that systems and employees need to make informed decisions at the speed of business.

The information agenda is intended to map out corporate business and technology goals and to create a roadmap to ensure that companies can leverage their corporate information as a strategic asset in the pursuit of these goals.

As organizations look for more ways to increase productivity and profitability, human resources departments are being asked to provide more strategic input to executives. Doing so requires tools that improve access to timely, accurate information for enhanced business decision making. If you don’t have a human resource management system (HRMS), HR can end up spending too much time on repetitive day-to-day tasks like paperwork while struggling to deliver meaningful workforce insights. The right HR management software can help the HR team increase control over employee data, optimize productivity, and take employee engagement to the next level, so you can deliver the future workforce your organization needs to succeed. This white paper discusses the five areas to keep in mind when evaluating solutions to find an HRMS that’s a good fit for your business.

Many significant business initiatives and large IT projects depend upon a successful data migration. Your goal is to minimize as much risk as possible through effective planning and scoping. This paper will provide insight into what issues are unique to data migration projects and offer advice on how to best approach them.

Newell Rubbermaid sought to reduce time and effort to access information. They wanted to simplify access to global sales data and financial metrics. They also wanted to accelerate report query performance and improve decision making. SAP was selected because they are a comprehensive software program from a single vendor. Read to find out more.

PDF files are prevalent in virtually all market segments worldwide. Most people know and use the term "PDF" but have misconceptions what it can and can't do. The purpose of this White Paper is to explain what PDF actually is and what it's strengths and limitations are.

Gartner, Inc. has positioned IBM as a leader in providing Security Information and Event Management (SIEM) software in the newly published Gartner Magic Quadrant for SIEM Technology. Read the Gartner report to learn why IBM is positioned as a leader, the strenghts of IBM QRadar for security intelligence & analytics and market trends and vendor evaluation criteria.

According to a recent survey by the Compliance, Governance and Oversight Council, almost 70% of the electronic content and information organizations retain has no business or legal value. It’s simply digital detritus, retained because 1) we think we might need it sometime, 2) we forget about it, or 3) we don’t have policies and software in place to get rid of it. Ultimately, though, this unnecessary accumulation of content can create real problems in terms of e-discovery, regulation, management and cost.
Watch this video white paper to learn more about:
- How to get started on an information management strategy
- The right combination of software and policy for successful information governance
- The business case for proactive management of an organization’s digital footprint

In this paper we look at how these two challenges must be addressed together, and in fact how the definition of storage management must be expanded to consider the business driven lifecycle demands placed on stored information.

Special Report

In this webinar Black Duck Software (www.blackducksoftware.com), together with representatives of SAP, will review the benefits open source offers to development organizations, the management challenges it presents, and approaches for addressing those challenges.

Add Research

Get your company's research in the hands of targeted business professionals.