Montrose Travel Selects Agentflash Business Intelligence Solution

23 March 2004

Shepherd Systems, Inc.
and Montrose Travel
have announced an agreement that provides Montrose Travel with access to AgentFlash, the only MIDT-based decision and analysis solution tailored specifically for travel agencies, travel management companies and corporate travel departments. MIDT data is a comprehensive source of market and competitive information pulled from global distribution services which, when integrated with other data sources, enables airlines, and now with AgentFlash, travel agencies, to make strategically sound, fact-based decisions about their operations and business.

AgentFlash displays data in an array of customizable, intuitive and easy-to-understand reports that agencies can utilize during airline negotiations on incentive agreements. AgentFlash provides individual market share, system share and peer share for each and/or all cabin classes of service.

With AgentFlash, agencies can maximize their airline incentive commission revenue, proactively move bookings and market share where appropriate, better manage and monitor their own performance in line with that of the airlines and take corrective action in a timely manner when necessary.

AgentFlash is an Internet-based application that can be accessed by any Web-enabled workstation. It does not require any additional software or hardware.

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“More and more airlines are including market share commitments as part of their incentive agreements,” said Joe McClure, chief executive officer for Montrose Travel. “With AgentFlash’s superior market intelligence, we can analyze the trends of our own performance and contrast it with that of the market as a whole. Using this critical data, we are much better positioned to negotiate airline incentive agreements. AgentFlash provides a wealth of data that has quickly delivered on its investment value.”

“AgentFlash enables travel agencies, travel management companies and corporate travel departments to closely monitor their performance, steer their businesses more efficiently and meet their airline incentive and financial goals,” said Flo Lugli, senior vice president of Airline Solutions for Cendant’s Travel Distribution Services division and general manager of Shepherd Systems. “Montrose Travel is our tenth global client using this solution.”