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Send parcels to Germany

Use our Send Direct tool to send parcels to Germany. Send Direct helps you choose the right service at the right price and fill out the correct customs declaration.

You need access to a printer to print your waybill. Have your recipient address, sender address and debit card to hand.

Customized services for your shipping is needed when sending to Germany

Faster deliveries to Germany

If you need to make sure that your parcel arrives quickly, select express delivery. Your parcels to Germany will then be prioritized in the mail.

Make sure your package is safely shipped

If you are sending a high-value item, we recommend the registered mail service. Insurance for items up to SEK 2,000 is included, but for a fee you can insure goods worth up to SEK 10,000. The package may weigh no more than 2 kg.

Ability to track your parcel all the way

When Traceable is included in the service, it means that you can track your shipment from drop-off to the point of delivery. Use the shipping ID number to track the parcel at postnord.se or in the PostNord app.

Which labels do you need on your package?

Germany is within the EU, so the only thing your parcel needs is a security declaration – the lower part of the CN22 customs label. With Send Direct, you can fill in the label digitally. Then print your label and stick it on the parcel you want to send, or put it in a plastic document pocket and attach it to the shipment. If you do not print shipping details, you will need to use a label that you can download at any of our service points.

How German consumers shop online

Germany is at the forefront of countries that have come farthest in terms of e-commerce in Europe. Consumers are used to e-commerce and are active online. Consumers who have not yet taken out on the internet but are expected to do so in the near future are estimated at just over 5 percent. This is primarily due to increased purchasing frequency and higher purchase prices as e-commerce in Germany grows in the coming years.

About German e-commerce consumers

Most important in terms of delivery for German e-commerce consumers:

Shipping costs

Fast delivery process

Ability to choose where the delivery takes place

Payments and returns in Germany

When it comes to payment, Germany is a country that stands out. Fifty-two percent of Germans state that they prefer invoice payment when shopping online, which is the highest proportion in Europe. One reason for this may be that customers are largely able to test the goods before paying. There are laws on free returns and customers have high expectations of efficient returns management. Germany has the highest proportion of returns in Europe.