Yes, you read right. It is possible make cost savings and grow your agency relationships – at the same time and in real time. We’ve successfully implemented many cost management solutions for our clients for many years – this is what we do! And here’s how.

Call it a review, reconciliation or just a conversation, meeting up with your agency at the end of the year is the simplest and most effective way to make sure you are getting the right service, for the right amount of time, at the right price. It’ll also build trust, fairness and transparency within your agency relationships.

This is the actual number of hours of direct staff worked on the client’s account (A) plus the actual number of hours worked on other client accounts (B) plus the actual number of hours worked on non-client (agency) business such as new business development, executive and admin but excluding holiday and sick time (C).