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iCARER: communication skills for compassionate communities and therapeutic relationships. iCARER is an acronym for skilful therapeutic interaction that is crucial when the well-being of everyone is under threat

Validating Me, skills for therapeutic conversation using person-centred validation skills will change how you relate to all individuals, people with dementia, families and other colleagues dramatically.

Essential dementia training in therapeutic conversations, activities and support groups for people experiencing dementia

Our values are simple, 'we want the world to be a better place to live with dementia.' We strive to offer excellent and affordable dementia skills training for care professionals, organisation and families.

UK Person-centred approach to validation training

Naomi Feil created the Validation Method in dementia care. To 'validate' is a person-centred counselling skill in which the listener shows a thorough understanding of the feelings and experiences of another person. This skilful interaction is crucial when an individual experiencing dementia is in distress, and verbal skills are minimal. It results in a trusting bond, which makes collaboration in physical care easier by meeting a deeper emotional need.

Julia Pitkin trained as a teacher in the Validation Method and person-centred counselling skills. The Validating Me: skills for therapeutic interaction programme is the first of its kind in the UK.

The Validation Method (Naomi Feil, 1983, 2015) in the UK is not yet supported and guided by an Authorised Validation Organisation. We have developed a distinct validation training; a UK person-centred approach, offering a synergy of the Validation Method and the UK's best practice and use of language, therefore meeting the UK's dementia quality standards in person-centred care.

These communication skills, once gained are never lost, and transfer into many other areas, such as supervision, support and mentoring.