Barclays Chiefs Pledge a Reformed Bank

2/5/2013 10:22AM

Executives at the British bank pledge to improve ethics as it tries to move on from recent scandals. It had to set aside another £1 billion ($1.58 billion) Tuesday to cover mis-selling of products. Dow Jones's Margot Patrick reports. Photo: Getty Images

This transcript has been automatically generated and may not be 100% accurate.

I ... the the ... you'll see footage all of a CEO Antony Jenkins the source told Mike is ... in the U K banking standards which has been ... busted in recent months by a series of scandals around ... the selling of products and interest rates ... um ... I can report a mug of coffee and joins me now lot of um ... um see Jenkins in place since oldest ... of old Mike is again attacking him for the ... Barclays recent hostile bid backing for the ... toasts will he say about how his career at about age ... that ... and think that that kind of a huge challenge to turn on a call to our clean and repair the bank's reputation with customers with investors regulators ... with politicians think is this enormous task ... like is that he will do to ... improve the bank called to do it and use the value of the mother that start to find the right now which is ... with a lot of cussing from from the Monica's today he talked alot about how he is going to ... um realized pay with the fountain ... and is armed and that the bank back on track to ... see how the better and better image is into reality Jeetil all Morsi Scott ... does this mean that people that pay less or to ... pay Mrs lead to different things they were in the fall so I just think that they will come down on and that he wants people's paid to be attached to the service they provide ... the customer service they provide ... and how they come home values the values are to find the authentic respect integrity service excellence doing said ... so if somewhat meaning less but sounded ok but I see a play at the time I mean a ... new breed of executives of all he's a complete player at the top flight five oh six the day down and they seem to show a lease a lot more committed to ... releasing ... these princesses is to ... act ... that's right so enchanting as a pure different attributes that two years ago before of the Fed the Treasury Committee Camp romance on his predecessor Bob Diamond's that at the time for remorse developer famous ... that ... he thought apologizing for past mistakes ... today you can't move for a bank or apologizing for what they've been doing that we heard a lot about saying apology and and pledges to teach you are going to do these mean ... when ... when Bulldogs at the wheel of life was gonna be a Tacoma ... baldness ... yes I mean since then things have not improved for banks in the UK particular the base of the Fed ... have had a theory that Kimmel live or ... PPI ... if the listed in the U S and ... L e I was shocked also George Osborne ... and yes they can coming out of warning the banks that you know that that they ... take real steps to ring fence ... best Buy cue from retail would be forced to the side of ... the re The straight as in this new regulatory ... regime in place for short ... does that mean the book ... because they still have to take ... sides that the ... the site fell into junk in front of responses to unveil a new strategy for Barclays and Apple is unclear what his plan is for first operating some of the activities of the retell an investment ... bank after maths under the new K performance ... so it's un clear I mean they're one of the bank has most to lose from from the sea regulations so if it's not really clear yet how they can deal with the question is what he's going to do he probably won't dramatically shrink the investment bank because of the very profitable yet ... but ... of the few shops and hence cannot find ways to make the returns better for investors going for it let's see what they come away with a few days and thank you for joining us now ...