First thing I'd like to mention before I get into the review, is that the Canadian retailer listed on the Deck website, Simple | Technology Inc., doesn't seem to carry Deck keyboards. They have plenty of TG3 keyboards, but only one was a backlit mechanical keyboard (in red), and it was listed as a TG3 keyboard rather than Deck. It's also an absolutely terrible website. You need to find a better Canadian retailer.

Second thing I'd like to mention is that the product I actually wanted was a PS/2 Tactile Frost Legend.What I got was a USB Tactile Ice Legend.

The USB / PS/2 thing is a known issue, but they were out of stock on Frost, which is how I ended up with Ice. They threw in some "swag" to compensate for my inconvience, but the swag consisted of a cheap plastic coffee mug, and some kind of weird blue lunch bag. I threw them both out. I would have been much happier if they'd thrown in some solder and a couple white or green LEDs instead.

Pros:They respond quickly to e-mailsThey at least made an attempt (albeit a failed one) to reconcile my inconvenience with swag

Cons:Out of Stock items aren't listed as Out of Stock, and they let you order them like any other itemThey don't carry PS/2 interface keyboardsTheir swag totally sucks, and was really more of an inconvenience than anythingThey use foam packing peanuts instead of air pouches (worse for the environment)

Bottom Line:I would not order from them again. I'd find a Canadian retailer instead.Sadly, that means no more Deck keyboards until you find a decent Canadian retailer.Personally, I'd suggest trying to strike a deal with NCIX.

Nobody's added a post here in months, so I thought I'd share my recent experience! I live on the east coast of Canada. I ordered a Deck Legend Ice (tactile) from Performance-PCs on December 17. I used the USPS priority mail international shipping option, which cost me $29 (the site advises us to use USPS instead of UPS because of the high brokerage fees UPS charges, and I would agree with that -- I've run into that issue before). The board shipped on the 20th, but took a while to arrive because of the Christmas/New Year holidays. I could track the package online, though, so I knew where it was at all times, and it moved quickly on the non-holidays (only spent one day in customs). I got it yesterday, January 6, and it was nicely protected in a box with bubble wrap and packing peanuts. I wasn't charged any customs fees or anything. I have no complaints at all with any part of the process!

It seems like now Performance-PCs does indicate when a certain model is sold out, too, which is great.

As for the board itself, I love it. Much brighter than I expected (I'm most comfortable using it on the third brightness setting -- out of seven -- even in my brightly-lit room), and quite nice to type on. I find I'm making a lot fewer typos than I did on my last keyboard, a membrane type with keys spaced closer together.

I have bought two of the Legends from them (I’m in Australia), they ended up costing me about $250 each with freight, etc. (our dollar is slightly higher than the US dollar).

The latest problem I’m having with the Deck is the feet cracking and falling off, I need to buy a new case kit which Deck won’t sell me as I’m not inside the USA – I tried to get it through this mob and they fiddled around for a while then finally tried to imply that they’d “ship it with my next larger order”, thinking that I’m going to buy yet ANOTHER keyboard from them just to get a parts order through.

I’m not buying any more Decks as I’m really unhappy with the quality of the components they’re using (and the fact that I’m abandoned here unless I spend hundreds shipping a few pieces of plastic out of the US).

I tried to vote but it keeps telling me (The submitted form was invalid. Try submitting again.)

Any way I ordered the Deck 82-Ice from performance-pcs.com and had no problems, I ordered on Monday 8/15/11 (United States Postal Service (Priority Mail (2 - 3 days) $11.35) and got it on Wednesday 8/17/11. I really wanted to order off the Deck website but, the UPS 3 Day Select $22.89 and UPS Ground (5 Days) was $19.20. I live in Pa. and not sure why going from Kenosha, Wisconsin to Pittsburgh area (537 miles) cost more then Palm Bay, FL (1,037 miles). But that saved me $10.00. But I have orderd about 5 or 6 times off them in the past an never had any problems. They did some custom wiring for me too. Little hard to get a hold of over the phone but they always answered my e-mails same day I sent them, no matter how dumb my question was. lol

I ordered mine on Dec 29! I arrived at my place on January 26. Nearly one month shipping time.The problem was, that I live in Austria and USPS shipped it to Australia although the country was correctly labelled by PPC (Performance PCs).