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This book offers five geographically and institutionally diverse case studies from Latin America, where some of the longest-running and most successful programs in this field have been conducted. Representing a wide variety of funding arrangements and outside involvement, the stories presented in the book rely on a qualitative approach and demonstrate the positive impact that community participation and people-oriented service solutions can have on slum upgrading efforts. A road map and practical, hands-on guide for local officials and policy makers as they attempt to design and manage slum upgrading and shelter projects, this book will be of particular interest to people and organizations working to increase service provision to low income urban areas.