Help & Information

Having trouble viewing the flip book in your browser?

If you do not have Flash installed on your computer you will get a prompt to
download and install it.

Once Flash Player is installed you may need to alter your browser settings to enable
Flash.

We have tested the flip book using Firefox, Internet Explorer, Microsoft Edge and
Google Chrome. You may need to enable Flash in your browser

To enable Flash in Google Chrome.

The easier way to allow Flash to run is to go to on the website and then click on the
little icon to the left of the URL in the address bar.

The icon will either be a padlock icon if the connection is using HTTPS or it’ll be an
information icon if the connection is non-secure. Click on this icon, you’ll see a list of
settings you can configure for the website. Towards the bottom will be Flash. By
default, it should be set to 'Use global default (Ask)', which means the browser
should ask you to enable Flash for a site that has Flash content.

However, it seems, the browser never actually asks you to enable Flash content
even when there is clearly Flash content on the website. So you have to select the'Always allow on this site' option in order for Flash to work. You may have to close
the tab and reload it in order for the Flash content to appear.

To enable Flash in Firefox Quantum,

Click the menu button, click Add-ons, click the Plugins panel, find Flash on the list and
click Options, Remove the checkmark next to 'Block dangerous and intrusive Flash
content'.

To enable Flash in Firefox ESR,

Click the menu button, click Add-ons, click the Plugins panel, find Shockwave Flash
and click Options, make sure the checkbox 'Enable Adobe Flash protected mode' is
ticked. On the dropdown menu on the right select 'Always Activate' or 'Ask to
Activate'.

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Artwork information

Understanding Bleed and Quiet Borders

BLEED & QUIET BORDERS
Understanding the need for Bleed and Quiet Borders is vital to achieve the desired
result.

BLEED (This is where your printed image/background goes right to the edge of the page)
We require Bleed to allow for the tolerance of our guillotine (the machine used for
cutting after printing). Even with our state of the art equipment there is a margin of
error with the operation. If your image finishes exactly at the edge of your required
finished size then these small deviations may produce unsightly white flashes at the
edge of your print. By extending your background colour or image beyond the edge
of your finished job the effects of these deviations are not noticeable.
We recommend that elements intended to go to the very edge of your finished job
should extend 3mm beyond the edge.

QUIET BORDERS
A Quiet Border is the distance you should allow from the edge of your finished page
size for text, diagrams or images that not intended to bleed. The reason for the
border is again the tolerance in cutting. If you have a design where the text runs to
the very edge then any cutting deviation will result in some of your text being cut
off!
With a very small Quiet Border even the smallest cutting deviation could result in the
finished job looking uneven. We recommend a Quiet Border where there is no text
etc. of at least 5mm around the edges of your job.

Professional design programmes, such as InDesign, Illustrator, Corel Draw,
Microsoft Publisher or Serif PagePlus allow elements to extend beyond the size of
the page. This makes it very easy to bleed backgrounds and pictures beyond the
trimmed edge.
With other programmes, such as with Microsoft Word, bleeding beyond the
boundaries of the page is not possible. However it is still possible to create a page
with bleed using these programmes. This is achieved by setting up pages which are
6mm bigger than the required sheet size in each dimension. For example, for a
required finished size of A4 (210mm x 297mm) you need to set up your page to be
216mm x 303mm. Next make your background image extend to the edge of this
bigger sheet size. In effect this is then 'bleeding' 3mm beyond the edge of the
required page on all sides. Ensure that any element which you do not wish to bleed
is at least 8mm inside the extended page edges (3mm of bleed plus 5mm of quiet
border).

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Images

The following paragraph does not apply if you are using Microsoft Word as it does
not support CMYK.
Images need to be a minimum resolution of 300dpi and should ideally be final size in
CMYK and saved as a TIFF. Images copied from the internet are NOT of sufficient
quality for colour printing, as they are normally low resolution (150dpi or less) and in
RGB format. Black & White images also need to be a minimum resolution of 300dpi
and should ideally be final size and saved as a 'greyscale' TIFF. If you are unable to
save images as TIFF files then you can save them as JPEG files.

Images and text in Microsoft Word. As Word only works in RGB we can convert your
file(s) to CMYK but be aware that the colour of images and text may change due to
limitations in the conversion process and may not look the same as those on your
computer screen or inkjet/laser printout.