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Computer error: reinstalling XP

My computer seems to be all messed up. When I start up my computer I get a blue screen and an error that reads:stop: c0000221 unknown hard error \systemroot\system32\ntdll.dll
I googled it and it sounds like the best solution is to reinstall windows xp.
What's the best way of going about this, while keeping all of my files??? Any help is much appreciated!

Re: Computer error: reinstalling XP

Originally Posted by cyclonedave25

My computer seems to be all messed up. When I start up my computer I get a blue screen and an error that reads:stop: c0000221 unknown hard error \systemroot\system32\ntdll.dll
I googled it and it sounds like the best solution is to reinstall windows xp.
What's the best way of going about this, while keeping all of my files??? Any help is much appreciated!

Make sure you get all of your important files that you want burnt onto a cd, then go from there...

Re: Computer error: reinstalling XP

Far from an expert on the topic, but I am 0/1 on reinstalling XP, and 0/2 reinstalling an OS. Not to be a downer; I am sure there are about 400-500 more qualified individuals on this site that could give you quality advice.

Re: Computer error: reinstalling XP

Originally Posted by balken

Far from an expert on the topic, but I am 0/1 on reinstalling XP, and 0/2 reinstalling an OS. Not to be a downer; I am sure there are about 400-500 more qualified individuals on this site that could give you quality advice.

Good luck.

Reformatting a computer may be difficult to begin with, but once you get the hang of it... its fairly easy! And once your done with it, its great to have your computer running like new again!

Re: Computer error: reinstalling XP

I believe when you put in the XP disk if gives you the option of repair but I could be wrong...someone wanna confirm or deny that

I know I've re-installed XP on my laptop before but I don't remember the step by step stuff.

Yeah, I was reading some stuff on the internet and they said it would give me the option to "repair."
But, do I need to backup my files? and how do I do that if I can't even turn the computer all the way on....

Re: Computer error: reinstalling XP

Originally Posted by cyclonedave25

Yeah, I was reading some stuff on the internet and they said it would give me the option to "repair."
But, do I need to backup my files? and how do I do that if I can't even turn the computer all the way on....

The only way would be to pull your hard drive out and put it in another PC.

Re: Computer error: reinstalling XP

Originally Posted by cyclonedave25

Yeah, I was reading some stuff on the internet and they said it would give me the option to "repair."
But, do I need to backup my files? and how do I do that if I can't even turn the computer all the way on....

When you reformat or repair your XP you don't want your computer to be "all the way on" anyway... you want to restart it and boot from the disk!

Re: Computer error: reinstalling XP

Have someone burn you a copy of knoppix. You can use that to boot and then copy your important files (Documents & Settings folder, things like quicken might store their data in their own folder) to another hard drive (get an external usb one for backups anyway)

Re: Computer error: reinstalling XP

Originally Posted by cyclonedave25

LOL, well dang... I guess I don't really have anything that important.
What are the odds that I lose everything when reinstalling windows, through a repair?

Oh, sorry I misread your post, I didn't realize you were asking how to back up your old files if you can't turn it on all the way... But yeah that guy said it right... You might be better off just getting rid of them all unless you really need something!

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