COLLABORATIVE PRACTICE

Why it works

The evidence from our whole system work shows that activities delivered by citizens and services working together in GP practices brought about better patient outcomes, increased resilience and ability to adapt, cope and live well with long term conditions, as well as gaining a better understanding of how to use services.

We see significant improvements in mental health and wellbeing and overwhelming support from practice staff who sustain the work without our support:

94% of patients surveyed had improved mental health and wellbeing.

95% of staff surveyed recommend and want to continue after the funded period has ended.

Improvements in staff morale, recruitment and retention.

A new more sustainable business model for general practice emerges.

It works for staff:

Improves morale and workload

People come out of silos and organise around a purpose

The practice can offer alternative support

Practice list size increases but clinical consultations go down

Receptionists take leadership roles

Collaborative practice becomes embedded and is sustained without ongoing funding

It works for people:

Better health outcomes

Patients supported to live well with long term conditions

Patients better understand how to use services

94% increased levels of confidence & wellbeing

94% acquired new knowledge related to health and wellbeing

99% increased involvement in social activities and social groups

It works for the practice:

Stronger link between practice and community

The practice evolves new ways of doing things

The recognition of the resource and resourcefulness and generosity of citizens who use their services leads to the possibility of changing the way that they provide services

Amplifies and connects voluntary and community organisations to practice