HOTEL WAS GOOD. BUT ROOM WAS NOT SO GOOD. WHEN WE ARRIVED THE ROOM SMELLED OF CIGARETTES. WE THEN ASKED TO SWAP ROOMS AND THEY SAID WE COULD THE NEXT DAY AS HOTEL WAS FULL. THE NEXT DAY WE PACKED ALL OF OUR BAGS TO PUT INTO THE LUGGAGE STORE AND ON OUR RETURN FROM DISNEY LAND WE WENT TO GET OUR NEW ROOM AT RECEPTION AND THEY GAVE US THE SAME ROOM AND WHEN QUESTIONED TO SAY THAT IT ISTHE SAME ROOM THERE REPLY WAS IT HAD BEEN CLEANED.
THE BED HAD BEEN MADE WITH THE SAME COVERS AND AIR FRESHNER SPRAYED.
APART FROM THE ROOM THE REST OF OUR STAY WAS GREAT.

Dec 27, 2017Verified Hotels.com guest review

Dominic, gb5 night romance trip

Campanile Marne La Vallée - Torcy, Torcy

Poor2.0

Very poor

Very very poor customer service.. booked room for 3 and room only had one double bed. Hotel said they couldn’t do anything absolutely shocking! Hotel staff very very rude, manager was shouting at us when we asked to sort the situation. Luckily hotels.com moved us to another hotel quickly and easily at no extra cost.. very well done hotels.com, customer service was brilliant!!

Sep 9, 2017Verified Hotels.com guest review

Jane, gb2 night trip with friends

Campanile Marne La Vallée - Torcy, Torcy

Very Good8.0

Good for a budget hotel

Sep 4, 2017Verified Hotels.com guest review

Dale, gb2 night family trip

Campanile Marne La Vallée - Torcy, Torcy

Good6.0

Disney land trip.

The hotel itself was ok. Rooms rather small but clean. The breakfast for 10 euro's each was appalling. Never pay for the breakfast. Staff not very helpful.