running the latest version of thunderbird as of today (45.2.0). and TEBE (20130106) has been hanging... see attachments. tried uninstalling TEBE, tried going back to version 38 of thunderbird. checked permissions of tebe.xpi, making sure it was not read only... tried changing settings in TEBE, options, HOW TO BACKUP, tried asynchronously checked and unchecked.tried clearing saved backups, and upping the number of backups allowed (thinking it was having problems deleting old backups)...i can get it to run if i check selective backup, and select all, but uncheck BACKUP POP MAIL FOLDERSthe mail folder being backed up is not that large... 250MBi have this extension running on 3 other machines... all work fine, running latest thunderbird, latest TEBE and some other machines have HUGE mail foldersany ideas? i love this extension, and i have wasted way too much time trying to get it to workthanks again~!pj

So is TEBE only hanging while attempting a selective backup with "Backup POP mail folders" checked? Does a full profile backup only work (not 'Selective', 'Both' or 'Alternate')? Was TEBE working before on this machine, or is it a new install?

TEBE has not been updated in years and although other developers have expressed interest in maintaining it, no one has actually taken it over. And it seem doubtful anyone would want to maintain it after Mozilla announced they will be deprecating XUL and XPCOM (which is the platform TEBE was written in).

TEBE is trying to zip the contents of the Mail folder when it fails. Can you use a zip utility (like 7zip) to manually zip the folder without errors? Also try manually zipping the entire Tb profile folder.

hey chuck, very interesting...i opened thunderbird, so i could truely replicate tebe running.. then went to my mail foler and tried to zip it and got the followingagain, this is with thunderbird up and running...

see attached

i checked the three offending files, and everything seemed ok (permission wise) even tried deleted the files, they were just recreated and problem still persisted

Were you able to delete the files while Tb was open or only when it was closed? If only when open, then Tb itself is locking the files. If Tb is locking the files, I'm at a loss to explain it. Are you certain you only have one instance of Tb running (check the task manager)? You say it's working on your other machines, do you have the same Tb extensions installed? Could it be your anti-virus application is locking the files? Try disabling it temporarily.

ok, kinda got it fixed i think... created a new profile, loaded my old prefs and mail folder... and it makes the noise, shows the results page, creates the backups like it should, only thing is now, the TEBE in progress window never closes.. see screenshot