If this is your first visit, be sure to
check out the FAQ by clicking the
link above. You may have to register
before you can post: click the register link above to proceed. To start viewing messages,
select the forum that you want to visit from the selection below.

ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

Firefox 3.5.6 and other app failures due to ZA

Earlier this month I contributed to a thread about failures with Firefox 3.5.3 and 3.5.5, and Google Chrome http://forums.zonealarm.com/showthread.php?t=72162 . After installation ZAISS prevented the upgraded applications from accessing the required servers. There was no way of rectifying the problem either automatically or manually. My fix (rightly criticised by Sky Soldiers) involved shutting down ZA, installing the application, starting it up, letting it connect to the internet, and then restarting ZA. Let ZA Orange Warning pop up and tell it to remember the settings.

Despite this problem being over a month old, it still exists. Over the past couple of days Firefox automatically upgraded itself to Ver 3.5.6. As soon as it had done so Firefox ceased to have access to the internet. Shutting down ZA opened up the internet. I was able to restart ZA and tell the Orange Warning pop up to remember the new settings.

I then upgraded TweetDeck from Ver 0.30.5 to 0.32.5. ZA prevented the new version from accessing Twitter's servers. Shutting ZA down solved the problem.

Surely there must be a better and more secure way of ensuring ZA allows upgraded or new apps to access the their servers/internet than having to shut it down and restart it? I thought we had left this action behind with Windows 98.

Re: Firefox 3.5.6 and other app failures due to ZA

Originally Posted by grahamblanca

~~ SNIP ~~

Surely there must be a better and more secure way of ensuring ZA allows upgraded or new apps to access the their servers/internet than having to shut it down and restart it? I thought we had left this action behind with Windows 98.

Dell 8400Windows XP ProZAISS 7.0.483

You Must Upgrade to ZAISS 9.1.008.000 to get the Benifit of any Bug Fixes in ZoneAlarm..

1.) Sorry, There will not be any Fixes for problems with ZoneAlarm 7.0 and 8.0

Re: Firefox 3.5.6 and other app failures due to ZA

Originally Posted by grahamblanca

Earlier this month I contributed to a thread about failures with Firefox 3.5.3 and 3.5.5, and Google Chrome http://forums.zonealarm.com/showthread.php?t=72162 . After installation ZAISS prevented the upgraded applications from accessing the required servers. There was no way of rectifying the problem either automatically or manually. My fix (rightly criticised by Sky Soldiers) involved shutting down ZA, installing the application, starting it up, letting it connect to the internet, and then restarting ZA. Let ZA Orange Warning pop up and tell it to remember the settings.

Despite this problem being over a month old, it still exists. Over the past couple of days Firefox automatically upgraded itself to Ver 3.5.6. As soon as it had done so Firefox ceased to have access to the internet. Shutting down ZA opened up the internet. I was able to restart ZA and tell the Orange Warning pop up to remember the new settings.

I then upgraded TweetDeck from Ver 0.30.5 to 0.32.5. ZA prevented the new version from accessing Twitter's servers. Shutting ZA down solved the problem.

Surely there must be a better and more secure way of ensuring ZA allows upgraded or new apps to access the their servers/internet than having to shut it down and restart it? I thought we had left this action behind with Windows 98.

Dell 8400
Windows XP Pro
ZAISS 7.0.483

Read the following :

ZoneAlarm: Ver 7.0.483 is not compatible with Firefox/3.5.5

Mozilla will end support for Firefox 3.0.xx versions in January in 2010.

Re: Firefox 3.5.6 and other app failures due to ZA

I have deliberately not upgraded ZAISS from 7.0.483 because this version has not let me down. The upgrade to Ver 8 (which halfway through said I had to buy ForceField) was a disaster and my PC was compromised within an hour. This was reported at the time on the Forum at http://forums.zonealarm.com/showthread.php?t=69262

I understand that further elements such as cookie control, that are present in Ver 7 and 8, are not in Ver 9.

The performance of Ver 7 is now flakey. It will not allow a smooth upgrade of several apps such as Firefox. The Gurus tell me that ZAISS Ver 7 is not compatible with the latest versions of them as detailed at http://forums.zonealarm.com/showthread.php?t=72612

I have deliberately not upgraded ZAISS from 7.0.483 because this version has not let me down. The upgrade to Ver 8 (which halfway through said I had to buy ForceField) was a disaster and my PC was compromised within an hour. This was reported at the time on the Forum at http://forums.zonealarm.com/showthread.php?t=69262

I understand that further elements such as cookie control, that are present in Ver 7 and 8, are not in Ver 9.

The performance of Ver 7 is now flakey. It will not allow a smooth upgrade of several apps such as Firefox. The Gurus tell me that ZAISS Ver 7 is not compatible with the latest versions of them as detailed at http://forums.zonealarm.com/showthread.php?t=72612

Apart from what Fax stated.You will receive signature updates such as virus and spyware signatures,but no more fixes for issues for this older versions.

There will be new and advanced protection features that will not be added to older versions.ZoneAlarm strongly recommends upgrading to a supported and current version .

Note about pre-8.0 products: ZoneAlarm may end services to pre-8.0 products at any time.At this link :

Re: Firefox 3.5.6 and other app failures due to ZA

Thanks Guys
The Ver 8 Upgrade left my machine open to nasties because I did not pay out more cash for Forcefield. Was it coincidence that after several problem free years with ZAISS up to Ver 7, within one hour of upgrading to Ver 8 my PC was trashed? I felt that something was taken out of ISS.
I now hear that Ver 9 is also missing elements that existed in earlier versions.
Is it any wonder that my confidence in the upgrade sequence is shattered?
ZA are obviously going in a different direction to hard up home/office users like me. Therefore, sadly you are right. I will have to look for another's product.