Packaging material&colon;PE bag&plus;foam&plus;carton&comma;to keep products anti-shockShipping by sea&comma;we can cooperate with your freight forwarder&comma;or we can arrange shipping by our freight forwarder&period;We can inquire the shipping cost for you when your destination port is decided

Our Services&colon;

Warranty&colon; motor 12 months&comma;battery 18 months&period;

We can offer you some free spare parts of 1&percnt; value of order value&comma;for example&comma;if your order value is &dollar;50&comma;000 &comma; we can offer you spare parts of &dollar;500 value for free&comma;you can choose any spare parts from our list&comma;but generally we advise clients to choose more electric spare parts&comma;because compared to other parts&comma;they have more chances to break down&period;We will update and recommend newest products to you to keep you competitive in your market all the time&period;

FAQ1&period; Q&colon; Can I get some samples&quest; A&colon;we offer sample for quality check&period; Considering electric bike as big item with certern value&comma;we don't offer free sample and transportation fee is not contained in sample price &period;

2&period; Q&colon; Do you have the products in stock&quest; A&colon; we do have product in stock for demestic sale&comma;it may not suit your demand&period;

3&period; Q&colon; What's the delivery time&quest; A&colon; It usually takes about 15-25 working days But the exact delivery time might be different for different orders or at different time&period;Once we confirmed all detail of order&comma; we'll put all source into it&period;

4&period; Q&colon; Can I mix different models in one container&quest; A&colon; Yes&comma; different models can be mixed in one container&period;

5&period; Q&colon; Should we pay the high taxes&quest; A&colon; We can make a low-value invoice to help you clearing Customs and avoid the taxes&period;

7&period; Q&colon;Why choose you&quest; A&colon;Strong quality controll &colon; We test and check all the parts before on produce line Check and test esch unit when it ready&period;

8&period;Q&colon;When you on the line for serviceA&colon; We ussally on the line at 8&colon;30am to 6&colon;30pm Beijing time&period; Otherwise&comma; We also can do service for you after the working time&period;

9&period;Q&colon;Are you a factory or a import and export company&quest; A&colon;We are a manufacture &comma;So as a professional manufacture we not only can supply the bike we have&comma; We also can design for you if you have the draft&period;