by Product

PIH Health is a regional nonprofit healthcare delivery network that serves more than 2.1 million patients in Los Angeles and Orange Counties, as well as the San Gabriel Valley Region. PIH Health uses Everbridge’s Unified Critical Communication Suite to more rapidly deliver emergency and operational messages to all employees, across all devices and contact paths. ...

Within a healthcare setting, faster, efficient communication leads to better patient outcomes and improved business processes. Whether you’re sending STEMI or stroke alerts or communicating with IT response teams about an imaging machine being down, you need to be able to get the right message, to the right person, at the right time.

According to IBM, there were 1.5 million monitored cyberattacks in the U.S. in 2013. According to the Ponemon Institute, data breaches cost U.S. organizations, on average, $5.4 million per incident. In the news there has been coverage on high profile attacks including Home Depot, Target and most recently Sony. Everbridge software helped Sony respond to ...

In the span of a year, a government agency can and will be faced with numerous emergency events. Each event varies in size, damage caused and overall impact on the community. While often these events are unexpected, you can still prepare and plan for them with the use of a critical communication system.
Download the ...

Jackson National Life Insurance is a financial investment company that provides specialized asset management and retail brokerage services. Jackson markets its products in 49 states and the District of Columbia through independent and regional broker-dealers, wire houses, financial institutions and independent insurance agents.

For many cities, towns, and municipalities, base maps provided by commercial mapping sources may lack precision—due to new construction, coverage of rural areas, or poor access to large
campuses and manufacturing facilities. This lack of precision can cause issues when sending a targeted notification to contacts.

Whether dealing with incident management, operational communication, or emergency notification, your organization needs to seamlessly reach distributed workforce and stakeholders in any location, across a variety of devices. And when operational issues threaten downtime, or emergency issues threaten lives, access to real-time situational intelligence empowers you to make decisions with confidence.

The ability to communicate quickly and effectively has never been more critical to the daily operations of healthcare facilities and to the safety of their patients and staff. From STEMI and other code alerts, to nurse staffing and emergency notifications, the critical communication needs of healthcare facilities are varied but in every case time-sensitive and ...

Quick and reliable Emergency Communication is critical to the operations of any municipality. whether related to criminal activities, severe weather or missing persons, the ability to quickly and reliably reach staff, emergency personnel, and citizens – over any voice or text device – and confirm receipt of notifications – can help protect life and property. ...

PIH Health is a regional nonprofit healthcare delivery network that serves more than 2.1 million patients in Los Angeles and Orange Counties, as well as the San Gabriel Valley Region. PIH Health uses Everbridge’s Unified Critical Communication Suite to more rapidly deliver emergency and operational messages to all employees, across all devices and contact paths. ...

Jackson National Life Insurance is a financial investment company that provides specialized asset management and retail brokerage services. Jackson markets its products in 49 states and the District of Columbia through independent and regional broker-dealers, wire houses, financial institutions and independent insurance agents.

Louisville Gas and Electric Company and Kentucky Utilities Company are regulated utilities that serve a total of 1.2 million customers and have consistently ranked among the best companies for customer service in the United States. The company holds about 75 percent to 80 percent of the state’s electric customers and 20 percent to 25 percent ...

Located in Downtown Los Angeles, American Business Bank is one of the premier middle market business banks in the U.S. ABA specializes in business banking with clients that are typically well run private companies with sales between $5 million to $200 million.

Pratt & Whitney, a United Technologies company (NYSE:UTX), is a world leader in the design, manufacture and service of aircraft engines and auxiliary power units. Pratt & Whitney reported an operating profit of $1.9 billion in 2013 on revenues of $14.5 billion. The company has approximately 33,000 employees who support more than 11,000 customers round ...

Within a healthcare setting, faster, efficient communication leads to better patient outcomes and improved business processes. Whether you’re sending STEMI or stroke alerts or communicating with IT response teams about an imaging machine being down, you need to be able to get the right message, to the right person, at the right time.
View this on-demand ...

According to IBM, there were 1.5 million monitored cyberattacks in the U.S. in 2013. According to the Ponemon Institute, data breaches cost U.S. organizations, on average, $5.4 million per incident. In the news there has been coverage on high profile attacks including Home Depot, Target and most recently Sony. Everbridge software helped Sony respond to ...

Mobile communications is part of our everyday life. Utilizing them is extremely important and valuable, especially during a critical situation. That is why you must have an understanding of the range and limitations of each mode of mobile communications.
In this webinar, Leveraging Mobility for Crisis Communication: Challenges and Opportunities, with Dr. Robert C. Chandler of ...

Mobile communications is part of our everyday life. Utilizing them is extremely important and valuable, especially during a critical situation. That is why you must have an understanding of the range and limitations of each mode of mobile communications.
In this webinar, Leveraging Mobility for Crisis Communication: Challenges and Opportunities, with Dr. Robert C. Chandler of ...

Crisis events can happen at a moment’s notice. Often response efforts will involve numerous departments and individuals. If an emergency scenario hit your municipality, are you confident your organization would be able to communicate accordingly? What would be the consequences if you didn’t?

In the span of a year, a government agency can and will be faced with numerous emergency events. Each event varies in size, damage caused and overall impact on the community. While often these events are unexpected, you can still prepare and plan for them with the use of a critical communication system.
Download the entire ...

Healthcare practitioners know that better collaboration and communication makes for better patient outcomes. Doctors, nurses and other healthcare professionals do not want to worry about whether communication is HIPAA-compliant or secure. Secure messaging solutions help solve these problems by providing doctors, nurses and other healthcare professionals with a means of efficient, easy to use communication ...

In this paper, you will discover strategic, technical, and human resource considerations you must address to minimize corporate impact in the wake of a successful cyberattack.
Download the white paper: 5 Steps to Prepare Your Cyberattack Communications and Response Plan.

If not properly addressed, critical IT outages can have a major impact on your bottom line and reputation. Deploying an IT Alerting solution can help you better attack incidents and decrease Mean Time To Repair, but how do you know if a solution is the right fit for your organization?
In this white paper, 10 Questions ...

Ken Parrish has been working in emergency management for over 20 years at the
federal, state, and local level. In that time he has watched technology evolve to
better serve his staff, first responders, and citizens alike. Since 2004, Ken has been
applying his expertise as the Program Manager for the Pierce County Emergency
Management department. He and his ...

Chris Bellone is the guy who gets 15 competing hospitals to work together in a crisis. As the disaster coordinator for the State of Illinois Region 1 Emergency Medical System (EMS), Bellone represents a region whose mission is to bring together leaders from competing hospitals to work as a disaster planning and response consortium. Additionally, ...

Steve Storbakken and Connie Lackey understand hospital emergency preparedness inside and out. Storbakken chaired the Providence Health System Disaster Preparedness Taskforce, which serves 27 hospitals and 45,000 employees, and drives Providence San Fernando Valley’s emergency preparedness program as the director of safety for its three hospitals. Lackey, a registered nurse and Providence San Fernando Valley’s ...

Victoria O’Neal knows that every minute counts when acute heart attack victims arrive at Promise Regional Medical Center’s emergency room. With a STEMI, a few minutes can makethe difference between recovery and death; there’s no room for communication mistakes or delays. As the telecommunications manager for Promise Regional Medical Center, a notfor-profit 200-licensed bed medical ...

Dean Gardenhire is no stranger to disaster. With nearly 30 years experience in
business continuity, disaster recovery, and emergency and crisis management,
Gardenhire is responsible for keeping Kentucky Farm Bureau Insurance (KFB)
operational during natural disasters, severe weather, and other incidents while
ensuring the well-being of its employees in offices across 120 counties. In business
for more than 60 years, ...

In this paper, you will discover strategic, technical, and human resource considerations you must address to minimize corporate impact in the wake of a successful cyberattack.
Download the white paper: 5 Steps to Prepare Your Cyberattack Communications and Response Plan.

If not properly addressed, critical IT outages can have a major impact on your bottom line and reputation. Deploying an IT Alerting solution can help you better attack incidents and decrease Mean Time To Repair, but how do you know if a solution is the right fit for your organization?
In this white paper, 10 Questions ...

Workplace mobility is on the rise, which means organizations likely have an increasing number of employees who travel or work from home, creating unique communication challenges. During emergencies and other critical incidents, one of the major worries for organizations is employee safety regardless if they are at the office or not. How can you ensure ...

System outages and other critical IT incidents can hurt your brand image and bottom line if customers aren’t informed about what is happening. How can you keep your customers informed during these events to minimize damage?
In this executive brief from CIO Insight, Incident Management: How to Keep Users in the Loop, you’ll learn about best ...

In an emergency, one of your organization’s main priorities should be keeping employees safe. How can communication help you prevent unnecessary harm to your employees?
In this white paper, Employee Safety: Critical Communication Best Practices, learn about key recommendations for using critical communication to keep your employees out of harm’s way.

While the risk of an Ebola outbreak in the U.S. is extremely low, it’s a reminder that organizations, hospitals, and state and local government agencies need to be prepared with a critical communication plan, no matter the scale of the pandemic. How can you ensure you’re prepared for the next pandemic?
In this Everbridge Pandemic Communications ...

Flu season is just around the corner and global concerns about Ebola are on the rise. If a pandemic spreads to your area, how can you keep employee absenteeism in check and ensure productivity continues at a high level?
In this paper, Pandemic Preparedness: 10 Key Pandemic Readiness Components, business continuity experts from Deloitte offer insight ...

In an emergency, from criminal activity to severe weather, the first concern is reaching employees with critical information. But often, organizations outside of your normal network need to be involved as well—hospitals, law enforcement, and infrastructure support agencies, for example. How can improving the way we create contact networks speed crisis response?
In this white paper, ...

Jody Grizz, Continuity Program Coordinator, LG&E and KU Energy, discusses the importance of Everbridge’s mobile capabilities and how he utilizes the system during disruptive events and customer threats.

In an emergency, rumors and misinformation about what’s happening can damage your reputation, hurt employee morale, and cost you money. How do you set the record straight when the pressure is on?
In this paper, Rumors and Misinformation: Dispelling Myths and Creating Trust During Emergency Situations, learn about how an effective communication strategy can prevent rumors ...

In this paper, you will discover strategic, technical, and human resource considerations you must address to minimize corporate impact in the wake of a successful cyberattack.
Download the white paper: 5 Steps to Prepare Your Cyberattack Communications and Response Plan.

Debbie Dair, Disaster Recovery, American Business Bank, discusses the ease-of-use of Everbridge and how the solution helps the bank reach employees during disasters ranging from earthquakes to fires and floods.

If not properly addressed, critical IT outages can have a major impact on your bottom line and reputation. Deploying an IT Alerting solution can help you better attack incidents and decrease Mean Time To Repair, but how do you know if a solution is the right fit for your organization?
In this white paper, 10 Questions ...

Workplace mobility is on the rise, which means organizations likely have an increasing number of employees who travel or work from home, creating unique communication challenges. During emergencies and other critical incidents, one of the major worries for organizations is employee safety regardless if they are at the office or not. How can you ensure ...

System outages and other critical IT incidents can hurt your brand image and bottom line if customers aren’t informed about what is happening. How can you keep your customers informed during these events to minimize damage?
In this executive brief from CIO Insight, Incident Management: How to Keep Users in the Loop, you’ll learn about best ...

In the span of a year, a government agency can and will be faced with numerous emergency events. Each event varies in size, damage caused and overall impact on the community. While often these events are unexpected, you can still prepare and plan for them with the use of a critical communication system.
Download the entire ...

Healthcare practitioners know that better collaboration and communication makes for better patient outcomes. Doctors, nurses and other healthcare professionals do not want to worry about whether communication is HIPAA-compliant or secure. Secure messaging solutions help solve these problems by providing doctors, nurses and other healthcare professionals with a means of efficient, easy to use communication ...

When a mass casualty event happens – with the potential to injure numerous people – having a full staff can be critical for a hospital. But what if nurses, doctors and other employees are affected by that event? How do you know who is and isn’t affected?
In this paper, Targeting Hospital Staff with Location Based ...

While the risk of an Ebola outbreak in the U.S. is extremely low, it’s a reminder that organizations, hospitals, and state and local government agencies need to be prepared with a critical communication plan, no matter the scale of the pandemic. How can you ensure you’re prepared for the next pandemic?
In this Everbridge Pandemic Communications ...

During major events – such as an earthquake or severe storm – government agencies need to notify as many citizens as possible. But what if that agency is dealing with a more concentrated incident, such as a hazmat spill or road closure and only need to notify residents in specific locations?
In this paper, Targeting Citizens ...

Emergencies and severe incidents can happen at any time – without warning. For government agencies, this creates the need for a critical communication system that can reach the right responders and citizens at the right time. With plenty of systems for your agency to choose from – and countless different factors to consider – you ...

Incidents such as severe storms or terrorists threats can happen at moment’s notice. While each will require different responses, all have the potential to be even more hazardous if critical communications are not well thought out and developed – ultimately putting citizens in harms way. What would happen if your agency couldn’t reach its’ citizens ...

While the risk of an Ebola outbreak in the U.S. is extremely low, it’s a reminder that organizations, hospitals, and state and local government agencies need to be prepared with a critical communication plan, no matter the scale of the pandemic. How can you ensure you’re prepared for the next pandemic?
In this Everbridge Pandemic Communications ...

A crisis event can strike at a moment’s notice. Without proper preparation, response teams and other staff can be caught off guard, leading to an unsuccessful event resolution and recovery. How can your agency or department better prepare themselves?
In this whitepaper, Crisis Communication for Government, Dr. Robert C. Chandler discusses best practices on how to ...

Renee Welsh, Chip Weston and Brian Chlebowski of Pratt & Whitney discuss how Everbridge enables the organization to communicate with employees about incidents, such as severe weather and power outages, via multiple different contact paths.

While the risk of an Ebola outbreak in the U.S. is extremely low, it’s a reminder that organizations, hospitals, and state and local government agencies need to be prepared with a critical communication plan, no matter the scale of the pandemic. How can you ensure you’re prepared for the next pandemic?
In this Everbridge Pandemic Communications ...

Flu season is just around the corner and global concerns about Ebola are on the rise. If a pandemic spreads to your area, how can you keep employee absenteeism in check and ensure productivity continues at a high level?
In this paper, Pandemic Preparedness: 10 Key Pandemic Readiness Components, business continuity experts from Deloitte offer insight ...

In an emergency, from criminal activity to severe weather, the first concern is reaching employees with critical information. But often, organizations outside of your normal network need to be involved as well—hospitals, law enforcement, and infrastructure support agencies, for example. How can improving the way we create contact networks speed crisis response?
In this white paper, ...

While the risk of an Ebola outbreak in the U.S. is extremely low, it’s a reminder that organizations, hospitals, and state and local government agencies need to be prepared with a critical communication plan, no matter the scale of the pandemic. How can you ensure you’re prepared for the next pandemic?
In this Everbridge Pandemic Communications ...

Flu season is just around the corner and global concerns about Ebola are on the rise. If a pandemic spreads to your area, how can you keep employee absenteeism in check and ensure productivity continues at a high level?
In this paper, Pandemic Preparedness: 10 Key Pandemic Readiness Components, business continuity experts from Deloitte offer insight ...

In an emergency, from criminal activity to severe weather, the first concern is reaching employees with critical information. But often, organizations outside of your normal network need to be involved as well—hospitals, law enforcement, and infrastructure support agencies, for example. How can improving the way we create contact networks speed crisis response?
In this white paper, ...

In an emergency, rumors and misinformation about what’s happening can damage your reputation, hurt employee morale, and cost you money. How do you set the record straight when the pressure is on?
In this paper, Rumors and Misinformation: Dispelling Myths and Creating Trust During Emergency Situations, learn about how an effective communication strategy can prevent rumors ...

When an incident happens, you need to get the right messages to the right people, as quickly as possible. A critical communication solution can be instrumental in reaching employees, partners, and stakeholders, and maintaining continuity—but only if it performs as intended. How do you know that your system will be resilient and scalable during major ...

Collecting and maintaining the most up-to-date contact information from your community members is increasingly difficult—landline use is dwindling, contact information is frequently unlisted, and users are more likely to have multiple mobile devices. Everbridge’s Smart registration opt-in portal provides an easy way for hard-to-reach citizens to sign-up for community, weather, and life-saving emergency communication.

We are pleased to announce that Everbridge has been positioned as a leader in Gartner Inc.’s latest Magic Quadrant for Emergency/Mass Notification Services. Everbridge was recognized for its completeness of vision and ability to execute.
We are committed to maintaining this leadership position and delivering a solution that helps organizations of all sizes to communicate effectively ...

Everbridge Mass Notification enables users to send notifications to individuals or groups using lists, locations, and visual intelligence. This comprehensive notification system keeps everyone informed before, during and after all events whether emergency or non-emergency.

Evaluating incident notification systems and providers can cause anyone’s eyes to glaze over in dreaded anticipation. But the process doesn’t have to be laborious, overwhelming, or fraught with perils when you know the right questions to ask. This white paper outlines ten major questions to ask every mass notification vendor you evaluate to help cut ...

Collecting and maintaining the most up-to-date contact information from your community members is increasingly difficult—landline use is dwindling, contact information is frequently unlisted, and users are more likely to have multiple mobile devices. Everbridge’s Smart registration opt-in portal provides an easy way for hard-to-reach citizens to sign-up for community, weather, and life-saving emergency communication.

The Everbridge Mobile Member application adds a rich new dimension to mass communications by facilitating two-way conversations with mobile recipients. Deliver messages and push notifications to recipients on mobile devices, request additional information through polling, and allow users to submit their own on-the-scene reports. The Mobile Member application creates situational intelligence by allowing mobile users ...

We are pleased to announce that Everbridge has been positioned as a leader in Gartner Inc.’s latest Magic Quadrant for Emergency/Mass Notification Services. Everbridge was recognized for its completeness of vision and ability to execute.
We are committed to maintaining this leadership position and delivering a solution that helps organizations of all sizes to communicate effectively ...

Evaluating incident notification systems and providers can cause anyone’s eyes to glaze over in dreaded anticipation. But the process doesn’t have to be laborious, overwhelming, or fraught with perils when you know the right questions to ask. This white paper outlines ten major questions to ask every mass notification vendor you evaluate to help cut ...

We are pleased to announce that Everbridge has been positioned as a leader in Gartner Inc.’s latest Magic Quadrant for Emergency/Mass Notification Services. Everbridge was recognized for its completeness of vision and ability to execute.
We are committed to maintaining this leadership position and delivering a solution that helps organizations of all sizes to communicate effectively ...

Evaluating incident notification systems and providers can cause anyone’s eyes to glaze over in dreaded anticipation. But the process doesn’t have to be laborious, overwhelming, or fraught with perils when you know the right questions to ask. This white paper outlines ten major questions to ask every mass notification vendor you evaluate to help cut ...

The Warning Phase is the first stage of a crisis – and often the most critical for emergency notifications. The Warning Phase notifications may be last instructions, reminders, and notices that are communicated before the chaos and confusion of a disaster or emergency springs forth. Even subtle differences in messages may result in either motivating ...

On June 24, 2013, Everbridge announced the release of the Everbridge solutions suite, the first single system for enterprise critical communications. In this product release video, CEO Jaime Ellertson, CTO Imad Mouline, and VP of Product Management Claudia Dent explain and introduce the new benefits and features of the new Everbridge solutions suite, such as ...

When managing the communication of important information during an incident, it is critical to follow the correct procedure that has been devised for each specific incident type. In addition to identifying incident types and designing processes, it is imperative that incident management strategies include enabling technologies that can mitigate the risk associated with interruptions in ...