charging issue and errors, and video quality

i thought i would just post this because SO many of us had charging issues early on.

I just had an interesting conversation with Flip Tech support, it seems that after 6 months of use with intermitent image quility, charging and error issues they are saying my computer's processor may NOT be compatable with the FLIP ultra HD.

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I actually just got one yesterday for my graduation. I tried to use it today and it wouldn't turn on or charge. So this is what I did, per direction of my husband. Take the batteries out, plug it into the computer, see if computer reads it, it did, I unplugged it, put the batteries in, plugged it back in and it's now charging. I have no idea if this will ruin it or even ok to do, but he told me to do it and it worked. I also heard the plasitc on the negative side of the battery, people have taken some of that away and it works for them.