267 Customer Ratings

62 Customer Reviews

There was a mix up with my move in paperwork. The associate fixed the problem without an issue.
I also love the fact that you can pay online as well as the move in truck.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Marci

Cary, NC

July 28, 2015

Priscilla and Walter are wonderful! They found a storage space quickly for us and perfect for our needs. They were also very friendly, courteous, and professional. An asset to your company! We have already recommended them and your storage facility to other family members and friends.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Laura

Caary, NC

June 26, 2015

Best place ever to meet my storage needs. Uncle Bob's Storage was the first place I checked for my storage needs & I was so impressed with how everyone need was met plus all my questions answered that I didn't feel the need to go anywhere else!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ashley

Cary, NC

June 23, 2015

The gentleman who set up our storage unit was incredibly nice and answered all of our questions!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Margaret

Cary, NC

June 23, 2015

Walter and Priscella are true assets to your company!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Antoine

Cary, NC

June 23, 2015

team work good job people !

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Dave

Cary, NC

May 2, 2015

Good service, clean, accessible, fair price compared to other storage facilities. Better exterior lighting would be nice for access to exterior entrance store rooms since the facility is open before/after daylight.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Carol

Raleigh, NC

April 29, 2015

Everything was handled well and we are happy with the process and the space. It has been less than a month being there so mot much more to comment on.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Christie

Charlotte, NC

April 28, 2015

I have issues with the motion sensor lighting. I have to walk all the way down the hall from my unit to get the lights to come on and they do not stay on long enough. I have to make 2 to 3 trips down the hall to get the lights on. My storage unit is in the corner and should have a sensor closer to the door I enter instead of the middle of the interior hall that is further away from my unit.

Staff

4.8

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

3.4 out of 5 stars

By jennifer

Cary, NC

April 28, 2015

You have a fantastic staff. Keep up the good work!

Staff

1.0

Cleanliness

1.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Faye

Cary, NC

April 19, 2015

It's a great place for anyone to use. Everyone there is very polite and friendly. The place is always clean.

I Love UBS only thing is I have not received my refund for when I moved out as of yet.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Carol

Cary, NC

February 3, 2015

I think the cost is a bit too high.

Staff

3.2

Cleanliness

5.0

Expectations

3.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Shannon

Raleigh, NC

January 27, 2015

Friendly service, answered all questions, simple and easy process

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Matthew

Cary, NC

December 30, 2014

Very professional

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Paul

Cary, NC

December 23, 2014

The building layout is excellent, allowing vehicles of any size to get in and out easily. I liked the variety in unit size. We got exactly what we needed during this transaction from one personal residence to the next.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Susan

Cary, NC

November 26, 2014

Excellent website

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Linda

San Diego, CA

November 23, 2014

Priscilla and Walter were fantastic.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Joycenette

Morrisville, NC

September 25, 2014

Ive been a customer for several years and never had any issues. Its a great place to rent.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Sandra

Clayton, NC

September 24, 2014

The only thing we were a little disappointed about was when we reserved your moving truck it was promised to us over a week in advance, and then when we checked on the reservation we were told that the truck could not be picked up until after 5pm.

Staff

5.0

Cleanliness

5.0

Expectations

3.0

Satisfaction

3.0

Recommend

4.0

5.0 out of 5 stars

By Nancy

Cary, NC

August 29, 2014

Extremely happy with the care and service that I have received

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Taylor

Cary, NC

August 28, 2014

Great Place and Priscilla and Walter are the best!!! They are one of the main reasons I have stayed with Uncle Bob's all this time.
Also, very nice facility and it is a fair price.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By The Carying Pla

Cary, NC

August 27, 2014

We are very appreciative of your donation to The Carying place.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sam

Cary, NC

August 27, 2014

Good experience.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Adam

Cary, NC

August 27, 2014

We have been with A+ Self Storage since it opened and have noticed no drop in quality since the move to Uncle Bob's. We don't have any plans to go anywhere else!

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Henrietta

Cary, NC

August 27, 2014

The representatives are great ot know and to work with. I've been with your company for 3 years and I have not had any problems.

Staff

4.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Regina

Cary, NC

July 17, 2014

You exceeded expectation because service was prompt, without clinching, appearance clean and polite...

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Erin

Cary, NC

June 23, 2014

Everything was quick and efficient and the associates are always up front about all information.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nancy

Cary, NC

June 5, 2014

The manager was friendly, unhurried and showed us multiple options for our rental space.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Martina

Raleigh, NC

May 30, 2014

Very good customer service n friendly.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Beverly

Cary, NC

May 29, 2014

Very well kept and great staff

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Samantha

Raleigh, NC

May 28, 2014

I am bad with names but the lady who helped me was very accommodating. I reserved a 10x10 over the phone a few days prior with a man. Once we saw the 10x10 and got home to start loading up to take a trip in, we realized that it wasn't going to be big enough. We loaded anyway, drove to the facility, and the lady was able to quickly help us find a larger unit. I was surprised on how fast that process took. It was nice as we were on a tight time line that day. Kudos on the service level.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jason

Morrisville, NC

May 26, 2014

We were very impressed with how clean and cool the buildings were kept, and with the level of security for our unit.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jeanne

Morrisville, NC

May 25, 2014

Overall great experience!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jim

Bentonville, AR

April 25, 2014

quick and easy ... good deal, including use of truck!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Scott

Cary, NC

April 23, 2014

If we ever need storage again, you will be our only place! We love Priscilla!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Randy

Durham, NC

April 23, 2014

Used space there for over six years. Was very pleased with the service. Never any issues during that time and the folks in the office there were pleasant and professional.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mike

Cary, NC

March 27, 2014

one of the better run storage places

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Caren

Cary, NC

March 4, 2014

I am always greeted with a friendly hello and my questions are always able to be answered by the staff. I am particularly impressed with Prissilla; she in particular has always been very helpful to me and is very organized.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Edward

Cary, NC

March 2, 2014

Walt was great! Very personable, was very knowledgeable and answered all of our questions. Walt was very respectful and helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Angie

Morrisville, NC

February 28, 2014

Not sure of why or why not. But from point of view I am very pleased with it all. Very happy with my choice.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Lisa

Cary, NC

February 28, 2014

The staff at this location are very attentive and helpful.

Staff

4.5

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Charles

Cary, NC

February 28, 2014

Keep up yjr good work.

Staff

4.5

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Michael

Cary, NC

February 28, 2014

I generally do not go to the office unless there is a concern. When I do the associates are helpful.

Staff

4.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Carolinas

Cary, NC

February 28, 2014

No - you're already doing a fine job!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Charlottesville, VA

February 28, 2014

I just wish there was lighting in the storage units.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Timothy

Cary, NC

February 28, 2014

Never had any problems. Always treated courteously and professionally.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Becky

Morrisville, NC

February 26, 2014

Thanks to Pricilla for everything. Once again. You're awesome!!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Toni

Tampa, FL

February 20, 2014

My belongings are important to me and it is important that I store them in a safe place. I feel confident that my belongings are safe and that is a huge relief!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Karen

Cary, NC

February 18, 2014

I am always welcomed when I come in and to my surprise they even know my name "nice" !!
I just have been pleased with their help with boxes , tape, and info. We have been very happy with this place . We moved from our home and have sized down and this has been just great to walk in and get what we need and still know our things are safe till we get our new place ready. Thank You

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Gregory

Cary, NC

February 5, 2014

Staff always nice and professional. Grounds are always clean and attractive. Very happy with this location.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Lucy

Cary, NC

January 30, 2014

the gate is sometimes broken due to large trucks... perhaps there's a better method for getting trucks in and out of the facilities?

Staff

4.7

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Brian

Cary, NC

January 1, 2014

over all nice. a little more lighting in the ally ways would be nice. maybe lighting in the storage units too. other than that a nice place

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By William

Cary, NC

December 23, 2013

Very clean and professional. Thank you for the fine service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Melanie

Cary, NC

December 18, 2013

If I do have to stop in at the office, it is always a pleasure.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Myra (Pat)

Cary, NC

November 25, 2013

Your staff is the greatest!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Susan

Cary, NC

October 24, 2013

I was in an inside unit and it would have been helpful if the door in the hallway would lock open when you are moving in or out of the unit. I made it a little hard to keep holding the door open while my movers where loading and unloading. This process cost your tenants money when they are paying movers by the hour! Thanks other than that love this place and will use them again in the future.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cate

Cary, NC

October 23, 2013

My only thing is raising the rent. My rent was increased, but I didn't go in and complain. I'm not happy with the rate increase, but I am happy with everything else! Very nice place to rent from!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Dan

Morrisville, NC

October 23, 2013

Priscilla and Walter were very kind, helpful, and considerate of my needs to move to Cary-Morrisville, NC. They are wonderful people that work for your company.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jennifer

Cary, NC

October 1, 2013

Pricilla Is a wonderful, wonderful person. Very nice and very helpful!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Lisa

Cary, NC

August 29, 2013

The representative did not explain I would need to purchase rental insurance until we were completing the contract. Otherwise, I am very happy with the experience and with the services so far. Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Cary

With Fred G. Bond, Metro Park, Prestonwood Country Club, Lake Crabtree, and other nature spots located in the Cary area, it's easy to understand why this city is known for outdoor recreation. Taking part in this lifestyle means residents need a place to store all their outdoor gear. Uncle Bob's Self Storage provides several types and sizes of storage units with features such as climate control, fencing and lighting, and video surveillance. Find us on Havensite Court, near Weatherstone Elementary School.