View your bills and notifications instantly online. Once registered no paper bills or notifications will be sent to your address. Should you need to provide your Council Tax bill as identification or your benefit notification as evidence you can print it out. It will still be accepted.

Have control to get the information you need, when you need without having to call or visit us.

Have access to council services 24 hours a day 365 days a year

You will need a MySouthend account if you want to claim or tell us about any of the following:

Housing Benefit and/or Council Tax Reduction

Council Tax discounts and exemptions

Reporting changes in circumstances

Reporting change of addresses

Making a request for a reconsideration on your claim decision

Making an application to have your housing benefit paid direct to your landlord

Below is a list of useful information designed to help you to create an account or to use your account effectively. Please note the terms and conditions page this has important information about how you will receive all future bills and notifications.

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