The LSP task force wants the University
to be prepared for issues that may
arise once we are on the new 11i
platform. Task force members have
proposed and are currently defining
a SWAT team to help LSPs handle
hardware problems and sometimes
elusive response time issues.

“We are just in the initial
discussion phase,” says
Julie Matune, member of the LSP
task force. “We are anxious
to have a procedure in place to
get the right technical people
involved when issues arise.”

Strong Password Required
for 11i Once Current Password Expires

The first
time you log on to the Integrated
System following the upgrade,
your current password will
work. Once that password
is set to expire and you
are prompted to change your
password, version 11i will
require a strong password.

To help ease the transition
to 11i, ISDS will notify
you if your password is
set to expire during the
cutover period so that
you can change it before
the cutover period begins.
This will prevent problems
logging on during the cutover
period and allow you to
avoid having to create
a strong password immediately
after go-live.

A strong password means:
•
Passwords must be of length
seven (7) or greater
•
Passwords must contain
at least one character
and one number
•
Passwords cannot contain
your username, better know
as your user-id
•
Passwords cannot contain
repeating characters (i.e.
support1 is not a valid
password)
•
Passwords should not contain
special characters (special
characters cause problems
with Discoverer log-ons,
especially $ and @)
•
Passwords cannot be re-used
within 135 days

You will have to change
your password every 45
days, as you do now. In
11i, you will get an email
notification 7 days in
advance of your password
expiration. If you do not
change your password at
that time, you will be
notified when your password
actually expires.

For more information on
strong passwords and security
issues, click here.

Hints
and Tips for Discoverer

Once we are on version 11i of the
I.S. applications, how can I keep
from getting locked out of Discoverer?
In 11i, you will get an email notification
7 days in advance of your Integrated
System password expiration. If you
do not change your password at that
time, you will be notified when your
password actually expires.

If you get the “Your password
has expired” notice when logging
on to the I.S. applications, you
will be unable to log on to Discoverer
until the day after you change your
password.

To avoid this, either change
your password as soon as you get
the email notification in advance
of your password expiration, or
you may choose to mark your calendar
to proactively change your password
once a month. Change it at the
end of the day, before 5:30, and
the next day both Production and
ODS are in sync, and your new
password is in effect.

To proactively change your password
in 11i, you will go to the Navigator
window menu bar, select the EDIT
menu, then Preferences -> Change
Password.

Version 11i of the Integrated
System will lock out users after
3 failed password attempts. You
will need to call the ITC Helpdesk
at 924-3731 to have your password
reset, but it will not work for
Discoverer until the next day.
So be careful when logging on
to the applications that you use
the correct password.

Discoverer will not lock you
out unless your system password
has expired. It will shutdown,
however, after three failed attempts
to log on. You will have to reopen
Discoverer and try again.

Which special characters in a
password will cause problems with
Discoverer?
Avoid using $, @, / or \. It
is safest to avoid using any special
characters.

How do I add a page item bar
to my Discoverer report?
If the report does not have a
page item bar already, go to View
on the menu bar and select Page
Items. You can then drag an item
to the page item bar or add a
new item.

Please send your hints and tips to Carole Horwitz at crh5y@virginia.edu so
they may be included in the next issue of IS Exchange. If your tips are published,
we will send you a thank you gift for helping out your fellow users of the Integrated
System.

We encourage you to send questions,
or answers to questions you have
heard, to be included in future
issues of IS Exchange. Please
send them to Carole Horwitz at
crh5y@virginia.edu. If your questions
or answers are published, we will
send you a thank you gift for
helping
out
your fellow users of the Integrated
System.