Loyalty Management

2019 Pet Industry Trends to Foster Customer Loyalty

2018 was a busy year for the pet industry. With the significant mergers of companies combined with the rapid growth of the premium grocery industry, people are spending more money on their pets than ever before. But what about the pet loyalty industry? What level of personalization, segmentation, and engagement do pet store owners have with their customers? The answer may not be as obvious as you think.

The pet industry has been growing by leaps and bounds, and it’s now estimated that 68% of all households have some....

Log in with your Loyalty Management subscription or Loyalty360 member credentials to access this Loyalty Management article.

Loyalty360 members can access a variety of member-only content including Loyalty360 In-Depth Exclusives, Analyst Briefs, all Loyalty Management articles, Hundreds of On-Demand Webinars and more.