yabaguymia

mossygreen

MartinMalley wrote:Love the one I got last month, but the keyboard won't charge. I called Asus, but they wouldn't honor the warranty! Why? Because the serial number stickers were blank. Looking at the numbers on the pad, noticed a white smudge on my finger. The numbers rubbed off! So next week I'm going back to Asus to get my keyboard fixed.

Did you save the boxes each piece came in? They have the serial numbers on a sticker on the side.

confused15

aznativo wrote:If it's like the one I Wooted for my wife a few months ago, no one. Almost immediately, we had to send it back to ASUS to fix multiple problems. Guess who pays for shipping it to them.

I agree with this post. The touch screen stopped working on the 16GB version that i wooted back in November. I had only been using it for a month. Had to send it off to the Asus repair depot in Texas on my own dime, think it was about $15. Got it back yesterday and I'm hoping that the second time is the charm, so far so good but it's only got a half days use. Also be careful not to rub off the serial number (easy to do) or it voids the 90-day warranty.

confused15

mossygreen wrote:Did you save the boxes each piece came in? They have the serial numbers on a sticker on the side.

The serial number on the box is the only thing that saved me when I sent mine back in for service. Since I sent it back in the original box they repaired my touch screen even though the numbers on the tablet had been smudged and no longer readable.

At least I sure hope they fixed it (the problem was intermittent) it also looks like they reload the OS as a troubleshooting step so be sure to backup that data if you have to send it in.

Cook74

I bought one of these last WOOT and so did my wife. I had to send one in for repair after support tried to fix while on the phone. Ended up sending it in for repair and I got it back a few days later. Works great and use it every day.

So, I have no problem with the ASUS support.

This is a great price and the chip is the fastest I could find when looking at this model.

We have bought many WOOT's and this is by far the best deal going.

Plus ASUS has some nice Android specific apps just for ASUS. The ability to update itself is great to.

dgianetti

I didn't get mine from Woot. I found a deal for a new one around Christmas and bought the 32GB. I added a 32GB SDcard.

Overall, this is a great device. I can't speak about the keyboard as I didn't get one. I'm still on the fence as this is a tablet, not a laptop.

The display is bright, clear, and sharp. The battery life is great. I use it multiple times every day. So far, no issues to speak of.

I was in the market for a tablet and looked at the Nexus 10, the iPad, and the TF300 as well as a couple other Android tabs. I narrowed it down to the Nexus and the TF300. My wife has an iPad and, while I like it, I am an Android guy.

The TF300 won out for the following reasons:
1. Cost. It's considerably cheaper than the Nexus 10 and many other Android tabs.
2. HDMI out. Believe it or not, it's handy. We've already streamed netflix, hulu, and youtube to all the TVs in our house via the HDMI output at one time or another. Cables are a few bucks on your favorite discount site.
3. Expandable memory. I hate the fact the Nexus 10 and the iPad are stuck with the memory you have in them at purchase. You should be able to add more as memory gets cheaper and you run low on space. I understand both Apple and Google are pushing cloud storage, but I don't want to store all my stuff in the cloud then be dependent on network connectivity.

The nVidia graphics and the dual core processors scream. It's usually running in balanced mode for battery live. It's a simple button click to ramp it up to full speed.

Overall, I am very pleased. I still think I've made the right purchase now, after a couple months has passed. I don't think you'll be disappointed either.

gr8skilz

meetnewmrindia

How does this compare to ACER that has identical specs?? - http://www.walmart.com/ip/Acer-Iconia-Tab-with-WiFi-10.1-Touchscreen-Tablet-PC-Featuring-Android-4.0-Ice-Cream-Sandwich-Operating-System-Refurbished-Titanium-Gray/22630720?wmlspartner=isIkAyUyNbM&sourceid=05199093221461457743&affillinktype=10&veh=aff

iris2spring

PemberDucky wrote:I don't know if you bought it from us, but if you did, please keep in mind you can email Support@Woot.com for assistance with that sort of issue.

We certainly want to know if you're experiencing difficulty receiving the customer service you deserve, and we'll help any way we can.

ETA: Ah, I see you did buy it from us.

I purchased this in November and loved it. On my recommendation, a family member purchased on in January. It arrived with the keyboard dock not working. He contacted Woot, e-mailing Support@Woot.com and got no help. After returning the dock to Asus, and Asus told him there might be a charge associated with fixing it (there wasn't) he is expecting to get it back today by Fed Ex. And, yes, he did have to pay shipping.

smccarth

I got this tablet in January and I am typing this on it now, although not on the keyboard, I've had some issues with it having the cursor go crazy. Otherwise I am very pleased with it, I've watched pbs videos, hulu on it with no problems and a great picture. Here's a link to the case I bought which works well: http://www.amazon.com/gp/product/B007X5ZERO/ref=oh_details_o01_s00_i01 I also bought the ampen hybrid stylus and I am pleased with it too.

jurrien74

If Woot can guarantee no issues with these refurb tablets, I'd consider it. Unfortunately, I doubt they can/will, and based on the responses being either hit or miss, this is not the way to get this (even though it's a good price)

If I'm going to spend over $300, it better work. I'd rather spend the extra money for a new one and get piece of mind that it will most likely actually work. If you watch some of the ads for the big box stores, the keyboard goes on sale for around $50 from time to time. So, basically, you're looking at around $400 for a new model. The extra $70 +/- is worth the piece of mind.

Sorry Woot.... All these scathing reviews about the product not working when it arrives pushed me away from buying....

sweaver32

scott.hall wrote:The MS Office Suite won't work on this, but a bunch of "Office clone' apps do. Quick Office, Polaris, etc. You can do everything you can do in MS Office.

The only caveat I have is to ask yourself how much you want to try to edit a spreadsheet or type a long document on a tablet. I had Polaris on one tablet and have Quick Office on my current tablet. I never use them. It's far easier to just use the laptop.

You are in luck - this comes with a keyboard! Polaris, Office Suite and the others do leave something to be desired tho. I believe windows is releasing an android version of office, cloud based maybe. Google it. Also, if you have a pc anyway, you can use splashtop to get to it and use your productivity apps that way, it works very well.

scott.hall

sweaver32 wrote:You are in luck - this comes with a keyboard! Polaris, Office Suite and the others do leave something to be desired tho. I believe windows is releasing an android version of office, cloud based maybe. Google it. Also, if you have a pc anyway, you can use splashtop to get to it and use your productivity apps that way, it works very well.

While the keyboard greatly improves it (I think), I still find it easier to type anything I really care about in Word on a laptop. Maybe I just haven't devoted the time to attain that level of comfort with the tablet. As for spreadsheets, for me they're usually about screen real estate. Or at least more screen real estate than the tablet provides.

Don't get me wrong, I love my tablets, and I can see how people use them for office stuff. So far though, I just find it easier to grab the laptop or head to the 25-inch monitors on the desktop.

rdnether

I purchased one of these last time it was offered. Just got an RMA from ASUS to send it to them for intermittent screen issues. Has anyone had good luck with ASUS service? Maybe I should just return it to woot?

damorere

smccarth wrote:I got this tablet in January and I am typing this on it now, although not on the keyboard, I've had some issues with it having the cursor go crazy. Otherwise I am very pleased with it, I've watched pbs videos, hulu on it with no problems and a great picture. Here's a link to the case I bought which works well: http://www.amazon.com/gp/product/B007X5ZERO/ref=oh_details_o01_s00_i01 I also bought the ampen hybrid stylus and I am pleased with it too.

If you are within the warranty period contact Asus ASAP. I had that problem with my cursor on the keyboard and sent it in (paid shipping to them) and they fixed it without a problem.

apmorgan

ferdelance wrote:Love the tablet, hate that it won't run flash. I can't use my Amazon prime with it. Amazon needs to upgrade to the latest. Sideloading isn't a viable option any longer, too buggy. The tablet is awesome otherwise. I'm using it to write this.

I've had some success with the Puffin Browser (there's a trial version to check out how flash works on it).

werekong

Like others, I am reluctant to buy from a company that doesn't seem to value its customers. I realize that some comments here described horrible, while others described ok customer service. However, the deciding factor for me would those that stated that the customer was responsible for shipping a defective item. Why should a person have to pay for the mistake of someone else? This is unacceptable to me.

reynoja3

JussaIrish wrote:But only 1GB of RAM which will cause freezing, reboots, speed delays. Not comparing it to the IdeaTab at this point, but it is still something to consider. I am over 1GB all the time on my Note 10.1

This is from the Lenovo website on the IdeaTab (S2)
Memory
1.0GB Onboard LPDDR2 600 MHz

So they are the same there.

The processors are really going to help you. The only thing that the IdeaTab has over this is the battery life, 20 hours compared to 15 hours.

ROGETRAY

werekong wrote:Like others, I am reluctant to buy from a company that doesn't seem to value its customers. I realize that some comments here described horrible, while others described ok customer service. However, the deciding factor for me would those that stated that the customer was responsible for shipping a defective item. Why should a person have to pay for the mistake of someone else? This is unacceptable to me.

I'm sorry to hear that you had a horrible experience ordering from Woot. Have you tried contacting Woot Member Services? I'm sure if you email them at support@woot.com they'll be more than happy to assist you in efficiently resolving any particular issues you may have encountered.

werekong

ROGETRAY wrote:I'm sorry to hear that you had a horrible experience ordering from Woot. Have you tried contacting Woot Member Services? I'm sure if you email them at support@woot.com they'll be more than happy to assist you in efficiently resolving any particular issues you may have encountered.

On the contrary, my purchase experiences with Woot have been good. Perhaps my comment was misinterpreted. I was referring to the comments, of those that had difficulty with Asus customer service. Even those that didn't, said that they were responsible for paying for the shipping of the defective item. I cannot understand how a customer should be penalized for something not his/her fault.

davearnold731

It is great when it works, mine if off the ASUS for repairs for the 2nd time already. Out of the box 25%of the screen had white clouding all over it. Then I got a different one that constantly had ghost touching all the time it was unusable. Wish me luck when it returns.

confused15 wrote:I agree with this post. The touch screen stopped working on the 16GB version that i wooted back in November. I had only been using it for a month. Had to send it off to the Asus repair depot in Texas on my own dime, think it was about $15. Got it back yesterday and I'm hoping that the second time is the charm, so far so good but it's only got a half days use. Also be careful not to rub off the serial number (easy to do) or it voids the 90-day warranty.

davearnold731

You are correct in buying peice of mind. I have bought two pads and had them in for repairs a total of 6 times. Painful does not even begin to discribe it. I have bought TONS of things from Woot in the past but that word Refurbished will now stop me cold!

jurrien74 wrote:If Woot can guarantee no issues with these refurb tablets, I'd consider it. Unfortunately, I doubt they can/will, and based on the responses being either hit or miss, this is not the way to get this (even though it's a good price)

If I'm going to spend over $300, it better work. I'd rather spend the extra money for a new one and get piece of mind that it will most likely actually work. If you watch some of the ads for the big box stores, the keyboard goes on sale for around $50 from time to time. So, basically, you're looking at around $400 for a new model. The extra $70 +/- is worth the piece of mind.

Sorry Woot.... All these scathing reviews about the product not working when it arrives pushed me away from buying....

davearnold731

You hit the nail on the head. Woot sends out a pad and it is BAD out of the box. Contact Woot and they say too bad you should call Asus. You call Asus and after AN HOUR on hold and another hour working with support they "allow" you to return in at your own expense! This sucks Woot!

werekong wrote:Like others, I am reluctant to buy from a company that doesn't seem to value its customers. I realize that some comments here described horrible, while others described ok customer service. However, the deciding factor for me would those that stated that the customer was responsible for shipping a defective item. Why should a person have to pay for the mistake of someone else? This is unacceptable to me.

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