To remove the 'evaluation version' message on your ViArt, you will need to purchase a unique license and generate a license.php. Please read this section to get the instructions on the process of activation.

ViArt Shop is supplied with nine layouts as default, 'Default', 'Curved', 'Silver', 'Convex', 'Fashion', 'Rainbow', 'Classic', 'Marine', 'Ecommerce'. You can choose either of these layouts according to the needs of your shop, or if you require, you can build your own one!

The navigation panel is displayed on all pages of your online store, with ViArt Shop you can change the way it is displayed for each layout. It is also possible to distinguish which navigation options are shown to all your visitors and/or only to those who logged in.

When running an online store, it is very important to stay up to date with what happening behind the scenes. With ViArt Shop it is possible remain aware of occurrances on your site, even if you are away from your computer!. This is possible thanks toViArts SMS functionality, this function allows you to setup your shopping cart system to send you SMS's whenever certain event/s occur.

Sometimes it might be very handy to have a possibility to inform a friend of yours about what you've found. With ViArt Shop your customers will have it. This can also be a good and free promotion of your site.

Even though you run an online store and deal mainly with orders, it would not be out of place to know who your customers are. ViArt Shop allows you to control your customers accounts through the 'Customers' section.

As you might have already understood customer type is a key notion in the overall customer account management. It defines main customer account settings, discounts a customer will have and customer profile fields.

It often happens that customers forget their password. In such a case they can apply to a site administrator providing their logins and some personal information. But it would be much easier to use a special password restoring option.

Viart Shop enables you to create opinion polls for the visitors of your website. Such polls can be very useful for your business. You are allowed to choose between single choice and multiple choices polls.

Another feature of ViArt Shopping Cart is its banner management. Thanks to it you can place any banner you want: links to hot offers of the store or to other sites you own. You can even sell the space to other web-masters.

HelpDesk system is based upon exchanging support tickets. Support Tickets are used for resolving any issue or problem your customers may have. ViArt HelpDesk allows you to track users requests with the help of unique ticket number in a quick and easy way.

While preparing an answer to a customer, you can use the Predefined Reply option. Predefined messages can be inserted into your reply by a mouse click. Using predefined messages allows you to save your time and impress your customer with a quick reply.

You may find it necessary to have some reports on the support tickets. With ViArt Shop helpdesk module you can easily view the status of support tickets, namely, how many tickets were answered, how many tickets are awaiting response, how many tickets were closed, etc

One of the important modules of ViArt Shop is its Forum - an independent portal, intended to provide an online communication between shopping cart users as well as to offer useful information on numerous important issues. If a person has a problem or an idea he/she will have an opportunity to share it with others.

Categories are 'parents' to forums and are used to hold a group of forums. Your users are unable to post their messages to categories, they can only post their threads to forums. A site which has only a few forum discussion boards may not need any categories. However, if your site has a lot of forum modules, it will be useful for you to create a category.

This chapter is likely to cover the most general settings affecting the whole system and how it works. It allows attuning your ViArt Shop online store just the way you like as well as making main adjustments required for proper operation.

When you are running any kind of business it is no wonder that you need some help. This is true for an online store as well. However, you might not want other people all the information stores in the database. With ViArt Shop you can set up different user groups and assigned different permissions to them.

E-commerce is a place where fraud is very possible. So, you have to protect yourself and your customers as well. With ViArt Shop you can watch IPs your customer use for shopping and block those you think might be trickery.

As time goes by, your online store will grow larger and larger. And it will be quite difficult to watch everything in it, especially what your customers may add or post on it. In such a way you can make your life easier by using banned content functionality.

When working with ViArt Shop you have all the possibilities to make your online store one and only. You can change the feel and look of your site, select different templates and change color schemes. Another great feature is that you have the ability to edit the messages your customers see while surfing your site without the necessity to edit any files.

ViArt Shop gives you the possibility to create and edit statuses for your replies to customers' support tickets. This option helps you to sort all the tickets at your convenience. Currently, there are several available statuses, like the following:

However, you can edit or add a new status according to your requirements. To add a new status, please go to Administration>HelpDesk>Statuses and click the New Status link.

Status Name requires the name you want to assign to this new status.

Status Caption field allows you to make more detail description of the status name. For example, the name of status is 'New' and captions name can be 'New Request Added'.

There is a list of properties you can check off to tune this status. For example, if you decide that it is necessary to set this status when the customer replies, then you check off the appropriate checkbox.

HTML tag BEFORE Summary and HTML tag AFTER Summary fields allows you to change the look of your status. If you want it to be bold, you should enter an appropriate html code.

If you need to insert some image to the status, then you need to specify the path to the image for this status in the Status Icon field, like in the example shown.