Evidence of quality delivery

ISS is results oriented and we believe that customers want to see measurable performance in terms of quality improvement, cost reduction, high user satisfaction and maximum value.

ISS is results oriented and we believe that customers want to see measurable performance.

We ensure that targets, data capture and KPI regimes are aligned to your objectives, so that the results we achieve have a positive impact on your operations.

Our goal is to support your delivery of services to citizens by delivering the optimum value in facilities support and we self-monitor our delivery quality and account development initiatives to drive this.

Key advantages are:

Service level reporting is based on agreed KPIs, with dashboards provided by our Insight@ISS solution

ISS was founded in Copenhagen in 1901 and has grown to become one of the world's leading facility services companies with revenues in 2016 amounting to DKK 79.2 billion. The secret to our success lies in how we tailor our solutions to client needs, how we manage risk, and how our engaged team of more than 490,000 staff members add the power of the human touch in everything we do.