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Sales EngineerRemedyMD

THIS JOB HAS EXPIRED

DESCRIPTION:

We are looking for an exceptional individual to join the Remedy Informatics Pre-sales Team. The Sales Engineer reports to the Director of Enterprise Pre-sales. The Sales Engineer works closely with the Remedy sales team, other members of the pre-sales team, and the customer to identify customer business/technical needs. The Sales Engineer is responsible for communicating, presenting and creating demonstrations related to how Remedy solutions provide benefit to those needs.

Solutions are developed by working closely with the customer and the sales/pre-sales team to obtain a thorough understanding of the customer need (vs. desire) and quantify how this need relates to business benefit. To do so, the Sales Engineer must understand the customer requirements, including how they currently operate, both within a specific department and across sites/departments. Defining, designing and creating reports, forms and dashboards may be required to translate the value of the Mosaic platform to a specific customer need.

RESPONSIBILITIES:

The Sales Engineer is the technical platform expert with deep knowledge of the Mosaic system architecture. With this knowledge, the Sales Engineer will work closely with the CMO, product managers, other members of the Pre-sales team, sales and customers to create solution/customer specific demonstrations.
Responsible for dashboard creation and deployment to the demonstration environment. This will include working with all of the aforementioned groups and individuals to define the visualizations used for recognizing trends and patterns.
Primary contact for all other members of the pre-sales team to assist with any issues regarding configuration of a demonstration environment. This may involve assisting with development of forms, reports and loading representative data
Maintain and own the pre-sales demonstration environments
Be the main contact for the Remedy IT department to coordinate upgrades etc to the environment
Work with other members of the pre-sales team for troubleshooting, assistance, etc.
Give customer centric demonstrations
to customers in-person and via web meetings
as part of marketing webinars and onsite during tradeshows/conferences
Work as a team member to construct segments of a demonstration that may be presented by other members of the Remedy Informatics team.
REQUIRED SKILLS AND EXPERIENCE:

The ideal candidate would enjoy working with people and look for personal and professional growth by leveraging their technical experience in a commercial business environment. This candidate should have an entrepreneurial spirit with a desire to make an impact in the organization while fostering growth.

BSc or MSc
2+ years of experience ideally working in clinical or translational informatics/research or with enterprise data platforms
Experience developing dashboards with business intelligence applications (Domo, Tableau, MicroStrategy, etc)
Ability to understand client business processes and metrics in order to map a solution
Ability to identify technical gaps between a customer?s needs and Remedy products. Work with the internal Remedy team to create a plan to address the gaps and present the solution to the customer.
Excellent customer facing skills (written and verbal)
Ability to work independently, as part of the sales team, and across a matrix of people/ and functional groups
Ability to travel (variable)
DESIRED SKILLS AND EXPERIENCE: