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pipes maybe clear but is your area wher you live prone to limescaling? where the water pipe/pipes go into the machine there is a switch to shut on/off the flow of water during whatever cycle you want.this might be blocked or sticking. first try to select different cycles and see if any of those fills the machine with water. if no water comes its one of two things. that switch is faulty or communication between the switch and the front consule is at fault.
contact your supplier after trying to go thru a few different cycles.

A leading cause of clothing coming out very wet(not spinning on high speed) is over sudding (too much detergent being used) to see if that is the case start the washer without clothes and see if there is build up of suds (there should be NONE) to clean over sudding run a cold water wash and add a cup of white vinagar that will clean the build up of suds

water valve or water presher switch my vote is water valve start washer when water is filling unplug from wall if water is still running it is the water valve if water stops it has to do with presser switch let me know what happens I will walk you threw how to repair thanks