Member Satisfaction Survey

Let Us Know How We're Doing!

At Credit Union of Georgia, we're committed to providing you with high quality products and services, while striving to provide unparalleled service and exceed your expectations with every interaction.

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1.How would you rate the professionalism and knowledge of the staff of Credit Union of Georgia?

1 - Unacceptable

2 - Poor

3 - Adequate

4 - Good

5 - Excellent

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2.How would you rate the efficiency and accuracy of transactions you have conducted at the Credit Union?

1 - Unacceptable

2 - Poor

3 - Adequate

4 - Good

5 - Excellent

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3.How would you rate Credit Union of Georgia staff members in regards to making you feel welcome at a Credit Union branch location?

1 - Unacceptable

2 - Poor

3 - Adequate

4 - Good

5 - Excellent

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4.How would you rate the overall appearance and professionalism of the staff at Credit Union of Georgia?

1 - Unacceptable

2 - Poor

3 - Adequate

4 - Good

5 - Excellent

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5.When visiting a Credit Union of Georgia branch location, how often do you feel that your business is appreciated?

1 - Never

2 - Hardly Ever

3 - Sometimes

4 - Most of the Time

5 - Always

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6.When having a problem with credit union services, how would you rate the quality of Credit Union of Georgia staff members in regards to problem resolution?

1 - Unacceptable

2 - Poor

3 - Adequate

4 - Good

5 - Excellent

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7.How would you rate the cleanliness and appearance of Credit Union of Georgia's branch locations?

1 - Unacceptable

2 - Poor

3 - Adequate

4 - Good

5 - Excellent

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8.How would you rate your overall service experience at Credit Union of Georgia?

1 - Unacceptable

2 - Poor

3 - Adequate

4 - Good

5 - Excellent

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9.How likely are you to apply for your next loan at Credit Union of Georgia?

1 - Not At All Likely

2 - Not Very Likely

3 - Fairly Likely

4 - Likely

5 - Very Likely

If you answered Not At All Likely or Not Very Likely, why?

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10.How likely are you to refer a friend and/or family member to Credit Union of Georgia?

1 - Not At All Likely

2 - Not Very Likely

3 - Fairly Likely

4 - Likely

5 - Very Likely

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11.Would you like to see Credit Union of Georgia on the following Social Media sites?(Choose all that apply)