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Can you provide more information on this? A screenshot will help us a lot identifying the problem

Can we please get compensation for this issue. I still can't play the game and everyone else that doesn't have a google account is having fun. Please change my account to a nexon account or fix the issue please? The OP posted a screenshot if the exact issue. I already submitted a ticket.

Same issue here as the posted screen shot. I would like an option to transition to a Nexon account. This is something I feel really needs to happen for all those affected. It would likely be a big undertaking but in the long run I think it would be best for all parties.

I am also having this issue again (the third time, actually). I know there was a proposed fix yesterday involving the History Settings/Cache/uncheck a box, but in this moment I continue to have the problem.

Edit: I am also seeing the blank white page. Facebook login page loads in its entirety, but sadly I have a Google-linked account.

Thanks for sharing this info; I did try it for both 7 and 8, and sadly no dice. Some people on reddit talked about this potential fix, seems to help some people. I've cleared cache and cookies in IE and Microsoft Edge; unchecked the box for history and data cache in IE history settings as suggested in other threads. Still nothing. When I'm connected, the game plays fine and no other issues.

Really makes me wish I just created a Nexon account. This is the third time people have to play the waiting game for something they paid for back in Head Start.

I couldn't agree more. I was very patient and understanding with the first few occurrences; what's frustrating about this go 'round is that others are claiming their issues were resolved with these other things they could try, but I'm seeing no success there.