Help is often overlooked in a skill. But when done well, it is an invaluable part of the customer experience. Learn why it's important for every skill to include contextual help to guide customers throughout the voice experience.

Today, we announced that Amazon Alexa and Alexa-enabled devices are coming to Mexico later this year. Starting today, you can use the Alexa Skills Kit (ASK) to build skills for customers in Mexico using the new Spanish (MX) language model.

Amazon AI researchers have publicly released a new dataset with transliterations of 400,000 names, to aid the development of systems that can search for data across languages that use different scripts.

Regular skill testing can help you deliver consistently great and reliable voice experiences to customers.Check out this post to learn how to create unit tests to validate a skill’s output against predefined assertions.