Just got Sky

This is a discussion on Just got Sky within the Sky Broadband help forums, part of the Sky Broadband help and support category; The router arrived a bit ago, but we just got connected the other day. I did line speed tests and ...

Just got Sky

The router arrived a bit ago, but we just got connected the other day. I did line speed tests and it said we should be able to get 6mbps, Sky also said 6mbps. But I ran a speedtest, and it said 3.2mbps. However, about 30 minutes later, the internet went off, and it said "ADSL Link Down" on the router status page. Then, when it reconnected, I got 5.4mbps. Now it's gone back to 3.2mbps, and it seems to be staying there. Also, it keeps asking me to log in to the router every so often.

Re: Just got Sky

The wires from the faceplate (the dangly bit in your photograph) go to your extensions and you only need the wires on terminals 2 & 5 connected. The others can be disconnected, especially the one on terminal 3 as that is the "ring wire" and now you are on broadband the filters (you do have filters on all the other devices connected to your sockets don't you?) provide the ring signal to the phones and the ring wire acts as an aerial and picks up inteference.