Article

Summary

How do I remove cookies and saved passwords on my web browser?

Details

You may be experiencing login issues with your RingCentral online account due to outdated cookies and cache stored on your computer. Removing these will allow you to re-enter your login information for your RingCentral online account.

Web browsers such as Internet Explorer, Mozilla Firefox, and Google Chrome remember History, Cache, and Cookies for easy browsing the next time you access your favorite web pages.

IMPORTANT: In the event of resetting your password due to login issues, you will need to update your RingCentral mobile apps and desktop app with the new password you have set.

This article will guide you on how to remove cookies, cache, and saved passwords on your web browser. Click on the links below for specific instructions:

NOTE: Deleting browser cookies and cache may take a while especially if you have never done this for a long time. You may also have to close and re-open your browser once you deleted your browser history and cache.