Terms and Conditions

We've tried to make the information contained in our website as accurate
as possible, but it is provided 'as is' and we accept no responsibility for
any loss, injury or inconvenience sustained by anyone resulting from this information.
You should verify critical information like visas, health and safety, customs
and transportation with the relevant authorities before you travel.

It is the responsibility of us or the client to ensure all details
contained on our invoice are as required and all terms and conditions are accepted.

Leasing a car and renting a car are not
the same thing. Knowing the difference between the two
can save you thousands of dollars.

Leasing is actually
a tax free buy back program endorsed by the French government
to encourage tourism - and boy does it work!

You pay for
a minimum of 17 days and then a low daily rate thereafter.
This program has been offered for many years
and each year over
100,000 people use this tax free program.

The paperwork is all done well
before you leave and there is just one set of forms
to be completed. Please note that at least 6 weeks notice is required because
the car has to be ordered and registered and the paperwork sent to France.

There
are only 3 companies allowed to sell the tax free lease
program: Renault Eurodrive, Peugeot
Open Europe and
Citroen DriveEurope. We will automatically
compare all three companies and send
you the best deal.

When
completing the form, if you are not sure which car would
be best, let us know how many persons will be traveling
or the name of the Australian car that you think will best
fit your needs and we will offer you
a similar sized French car.

Traveling in Europe between November and March?

Please
note all Renault, Peugeot and Citroen lease vehicles are fitted with
Standard tyres before leaving the factory. Standard tyres are not
suitable for all weather conditions. Between November and March or April
in some countries eg Germany, Austria, Switzerland etc it is compulsory
to fit winter tyres or carry chains or both. It is the clients
responsibility to check the requirements for each country they intend to
visit. We highly recommend this link from the Automobile Association in
the UK http://www.theaa.com/motoring_advice/overseas/snow-chains-winter-tyres.html

If
winter tyres are required, Peugeot and Renault now offer a few vehicles
with winter tyres. If the vehicle you want can not have winter tyres
fitted, you will need to purchase your own, at your own expense and have
them fitted by an authorised dealer. The original tyres will need to be
stored and re-fitted before the lease vehicle is returned. This is an
expensive option. For short term requirements this could make a rental
car a better financial proposition. Please do not hesitate to discuss
your requirements with one of our experienced consultants.

Cancellation charges

Renault - $500 cancellation fee outside 8 weeks before pick up, any balance to be refundedPeugeot - $500 cancellation fee outside 8 weeks before pick up, any balance to be refundedCitroen - $500 cancellation fee outside 8 weeks before pick up , any balance to be refundedInside 8 weeks fees are variable. This depends on when customers cancel, if car has been registered & transported

Amendment charges

Amendment fees may apply to all amendments. The amendment fee will be decided on a couple of points, how close the amendment has been made to pick up, if the car has been registered or manufactured by the supplier, among other factors. Please do contact us if you need to make an amendment.

Full
Vehicle Insurance cover including third party liability and theft. (Plus Damaged Tyres & incorrect Fuel)

Full
factory warranty.

Personal
Accident Insurance (PAI).

Unlimited
Kilometres.

24
hour Peugeot Roadside Assistance (conditions apply).

No
Insurance Excess.

Additional
driver fees (conditions/restrictions apply).

Security
kits (consisting of safety reflective jacket & safety triangle packs)
are provided FOC for collections in France only. There is a 25 euro charge
if they are not returned. They are not provided outside of France.

GPS Units

A large range of Peugeot Leasing
models come already equipped with a built-in GPS unit and Bluetooth telephone
link.The Peugeot models that don't include a Built-In GPS Unit are: Peugeot
208 Economy 1.2L, Peugeot 208 Economy 1.6L and the Partner Tepee Pack 1.6L.The GPS
operational manual provided in the car is in French. Therefore, we strongly
recommend you read/print a copy of the English version prior to collection.

Europe is within easy
reach as 36 countries are mapped and recorded on the built-in Navigation
system. These countries include: Austria, Belgium, Bosnia-Herzegovina,
Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany,
Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia
Montenegro, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Vatican and UK.Lease
accessories are purchased, not leased. So you are free to keep, sell or do as
you please with the items after you return you vehicle.

All accessories are
tested by Peugeot and are to European standards. Accessories must be pre-booked
and pre-paid prior to Leaving Australia.Your vehicle will be delivered with the
accessories installed and a note will be added to your contract and added to
your voucher.

Peugeot Open Europe
Assistance & Insurance Cover

The 24-hour, 7-day Peugeot Sodexa
Assistance will come to your aid should the following events occur:

A breakdown that immobilizes the vehicle and
which cannot be repaired the same day.

Accident or attempted theft which immobilize the
vehicle and of which the resulting damages cannot be repaired the same day
(Warning: in the event of an attempted theft, a detailed report and police
report are compulsory).

Theft of the vehicle (Warning: detailed report
and police report are compulsory).

Damaged Tyres

Incorrect Fuel

Insurance

Your vehicle is covered by a multi-risk,
non-deductible policy which offers the following guarantees:

~ The cover of insurance provided for
Cyprus is limited to the geographical parts of Cyprus which are under control
of the government of the Republic of Cyprus.

* The cover of insurance provided for
Serbia is limited to the Republic of Montenegro and the geographical parts of
Serbia which are under control of the government of the Republic of Serbia.

Travel is not permitted into the following
countries: Albania, Algeria, Belarus, Israel, Iran, Kosovo, Moldova, Morocco,
Russia, Tunisia, Turkey and the Ukraine. Travel to these countries is at the
lessees risk and is not covered by the Peugeot insurance or Peugeot assistance.

Your
vehicle is not covered for the following:

Empty gas tank or wrong lubricant type.

The loss or theft of luggage or personal
belongings.

Fines, tickets and alcohol-related accidents.

The loss of the vehicle keys.

Any visibly improper use of the vehicle.

Who
is covered & for how long ?

The contract title holder as well as any other
non-paying passenger, up to the authorized maximum number of passengers
indicated on the vehicle's registration certificate.

The vehicle itself, registered under the French
special category "T".

You are covered both for assistance and insurance
for the duration of your contract, as indicated on your purchase order and
on your international automobile insurance card.

All details are subject to change without
notice.

**Mud and Snow Tyres with Grip
Control System- Working in slow motion conditions, the Grip Control System is a
traction control which manually manages all 4 wheels together with a steering
wheel angle and brakes to keep the best grip possible. This system combines
with the Michelin Alpin 8mm winter tyres to offer overall safety, grip and
traction in icy or snow conditions at speeds of below 80km/h. Vehicles also
come with "Winter Tyres".

Please be advised that mud and
snow tyre options are offered on specific models with Peugeot at no extra
charge BUT must be specifically requested at the time of booking.

Please be advised that Peugeot vehicles without grip control can no longer be
collected / delivered from the following locations due to the Germany and
Switzerland regulations during the winter months:
- Zurich - Munich – Frankfurt

M: Manual Gear BoxA: Auto Gear Box

All Models are Left Hand Drive
and are equipped with Air Conditioning, Cruise Control, Power Steering,
Electric Windows, Central Locking and Radio CD MP3.

All vehicles (excluding the RCZ
model) are now equipped with a spare wheel (gone are the days of only the
Puncture Repair Kits!)

Renault Eurodrive customers eligible for a tax free vehicle with
special temporary plates for a maximum of six months include:1Tourists, who regardless of their nationality,a)Have their legal
residence outside of the EU,b)Are visiting the
EU temporarily and are not staying more than 185 days in a 12 month period,c)Do not engage in
any type of employment during their stay.

2European citizens
residing outside the EU who fit the conditions above and who can obtain proof of
their intention to return to their employment at the end of the stay in the EU.

3People on
temporary assignment in the EU, such as professors and journalists – under
certain conditions. Consult Renault Eurodrive for details. Under French customs
law, only the registered owner of the car, direct ascendants, descendents or
spouses may drive the car. This law has no effect on the vehicle insurance,
which covers all drivers regardless of the relationship to the registered
owner.

Driving Licence:Renault Eurodrive highly recommends the acquisition of an
International Drivers Licence for all drivers.

Collection of Car:Documentation Required: 1. Passport; 2. Drivers Licence; 3. Copy
of Eurodrive Order Form. Insurance documents will be issued upon delivery of the
vehicle.

All vehicles are supplied left hand drive and
fitted with standard tyres. Dacia Duster and Scenic Xmod vehicles are fitted
with mud and snow tyres.

– When driving in Winter its the responsibility of each
driver to respect the legal requirements in place in each European country
visited.– Our insurance cover remains the same regardless of
whether the car is equipped with snow tyres or not.– If you decide to purchase your own snow tyres you must
return the car with its original standard tyres, otherwise you will be billed
for them.

Final Payment:Your order should be finalised in full at the time of your
reservation. Late return of lease forms may delay the delivery of your vehicle.
For bookings within six weeks of collection, please contact our office.

Period of Use:Vehicles may be leased from all of our locations for a
maximum period of 170 days with the following exceptions:Milan - Brest - Amsterdam - Madrid - Santiago - Vigo -
Barcelona - Rome - Zurich : 165 days.Munich - London : 155 days.Lisbonne - Porto: 90 days within Portugal.

Deliveries and Returns:Deliveries and returns within France are free, however charges are
applicable to other European cities. Please contact our office for full depot
details.

Returns:The return of a vehicle to a centre other than that
indicated on the customer’s Eurodrive contract will result in additional
charges to the customer.

What are the Additional Costs:The Renault Eurodrive Program is a tax free sale with buy back
agreement. After you pay for your lease in your home country, your only other
costs are petrol/diesel. Tolls and Motorway charges are not included.

Safety Kit:Mandatory safety jacket and triangle are included in all Eurodrive
lease vehicles.

Servicing Costs:
As with any vehicle, service costs are the responsibility of the owner of the
vehicle. The Renault 2014 model range require their first service between
20,000 and 30,000 kms (see model specifications).

Extension of Contract Period:While
travelling you can arrange an extension by contacting Renault RCD Paris.
Extensions will be calculated using RCD tariff rates and can be as much as
double pre-booked rates. Notice of intention to extend must be given at least 2
weeks prior to the expiry date of the original period, and should include a
return address so that updated insurance papers can be forwarded to you. If the
extension is not paid for, the vehicle will only be insured for the initial
period.

Cancellation and Amendment:An
administration charge of $100 in addition to the set cancellation fees will be
applied upon the cancellation of a confirmed booking within six weeks of the
collection date. These Additional fees may be as high as $1000.00 to cover
costs such as registration, insurance, customs compliance, transportation and
any other administration costs which have been incurred in the processing of
the booking. For full details please check with our office. If you amend any
details of your reservation within 30 days of collection, the amendment will be
made subject
to availability and will incur a minimum fee of $450. Please check with our
office for any details regarding an amendment to your reservation details.

Responsibility:
All information contained in this publication was correct as at the date of
printing. All rates, terms and conditions in this brochure are subject to
change. Prices are quoted in Australian dollars and valid only for bookings
made on behalf of clients residing in Australia/New Zealand. All reservation
confirmations, invoices, exchange vouchers, receipts and other documentation
are issued subject to any and all terms and conditions under which items or
services are provided by the Service Providers. The customer hereby authorises
the Company to select and utilise the services of and the Service Provider of
its choice for the purpose of the customer’s requirements and on such terms and
conditions as time to time are arranged between the company and the Service
Provider.

Any
additional services of Service Providers requested by the Customer shall, if
assented to by the Company in its absolute discretion, be at the sole cost and
risk of the customer. In so far as local law allows, the Company and its
servants and agents shall not be liable for any injury, damage, loss, accident,
delay or irregularity, additional expense or liability occasioned to any person
or property howsoever caused or arising including, but without limiting the
generality of the foregoing, whether due to the act, neglect, default or
otherwise from acts of God, dangers incident to the air, land or sea, fire,
breakdown in machinery or equipment, force majeure or acts of de facto
Governments or authorities, wars whether declared or otherwise, riots, strikes,
insurrections, theft, pilferage, epidemics, quarantine, medical, custom or
other regulations, dissatisfaction with any service provided, any inaccuracy or
misdescription contained in the brochure to which these terms and conditions
relate, delays and cancellations of or changes in itinerary or schedules or
over booking, improper or insufficient passport, visa or other travel documents
or by any act, neglect, default or otherwise of the Service Providers, their
servants or agents or any other person.

Consumer Claims:Must
be lodged in writing within 30 days of the customer’s return. Claims will only
be considered upon presentation of original invoices and receipts. Duplicates
and photocopies will not be accepted.

Insurance Cover:
Please note the following items are not covered:
– non return of the vehicles keys, registration and insurance papers;
– Repairs or work made to your vehicle by any person unless authorised by
Renault Eurodrive;
– Personal effects;
– Telephone calls.

Terms
and Insurance coverage are subject to change, please contact our office for
further information.

Just
like your local full comprehensive insurance policy, you are covered for
accident damage, theft, vandalism and third party injury to occupants in the
car including in most instances, the driver. There are NO ADDITIONAL collision
waiver costs.

Please
note that should your vehicle be delayed or incur a mechanical breakdown,
Renault Eurodrive will, subject to the terms of the Assistance Program, arrange
for a replacement rental vehicle or accommodation on your behalf until your
vehicle has been repaired at the initial place of delay. Further details of the
Renault Assistance Program are available on request from our office.

Customers
who travel in a country that is not mentioned in the above list of insured
countries do so at their own risk and shall assume full responsibility for any
incidents during the course of their travels in these uninsured countries.

Privacy:
Renault Eurodrive recognises the importance of your privacy. We collect
personal information to process bookings and may use details we collect for
marketing communications made by us and the Renault group of companies either
in Australia or overseas as well as for research and analysis purposes. We will
not sell your information, nor make it available to other businesses without
your consent. (We may use external contractors, such as mail houses, who may
have access to your personal information, but only subject to strict privacy
rules.) If you do not wish to receive marketing communications from us in the
future or would like further information on our privacy policy or would like to
find out what information we hold concerning you, please contact our office.

†GPS:
For full details of the countries covered for the GPS unit fitted to your
vehicle please contact our office for further information. Update costs for
TomTom Live services are not included and are at the customer’s own expense.

Our
Rates Include;

A brand new Renault of your choice

Unlimited Kilometres

Full insurance with No Excess in 44 Countries

No additional driver charges

Minimum age 18 years

24 hour roadside assistance

Full factory warranty

All vehicles are fitted with Safety Kits
consisting of a warning triangle, fluro and reflective jackets.

Our
Models Include;

ABS brakes and airbags(1)

Emergency Brake Assist

Air-conditioning

CD / Radio player

Ignition cut off system

Remote central locking

Electric windows

Power steering

(1)- number of airbags varies between models. All models
are left hand drive and manual transmission unless otherwise noted

The French
Government allows Citroën to lease brand new vehicles to non-French residents
free of all duties and taxes, to encourage Tourism in France. This ensures that
you receive the best value for money available, much more competitive than
hiring a car.

The minimum lease period is
17 days, with a maximum of 175 days for collection at Paris City, CDG & ORY
and 165 days (approx. 6 months) for all other locations.. Once your lease
period expires, you simply return the vehicle to your nominated delivery point
or you can pay the difference between the full price, less the amount you have
already paid in leasing payments, and keep the vehicle for export yourself.

Other than cancelling, we can not request changes to a booking within the 21 days of collection. Late contracts or payments (within the 21 days of collection) will incur a late fee of $100 and risk a delay to the collection date (unless an urgent booking).

All
vehicles are equipped with ABS System, Airbags, Central Locking, Power
Steering, Front Power Windows, Radio and CD Player, Engine Immobiliser, Air
Conditioning, Driver & Passenger Airbags, Side Airbags on all models except
Berlingo, Jumpy and Jumper.

IMPORTANT NOTE:it is compulsory for drivers to
have in their car in France and Spain a reflective jacket and breakdown
triangle. If pulled over by the Authorities and your vehicle is not carrying
these items, you could be fined a sum of EUR 135

Citroen
offers the security kit in all cars delivered in FRANCE which includes a
reflective jacket and triangle. If the kits are not returned with the vehicle,
Citroen Champ de Mars will charge the client’s credit card EUR 25.

For
other countries, where required the customer has to purchase it.They can buy it in Auto Shop, garage,
Petrol Station or Supermarket or an authorized Citroen Dealer The price is
around 5 - 25 euros which depends on where you buy it.

BREATHALYZER:Every driver in France is
required to carry two certified alcohol breathalyzers in the motor vehicle.
Every driver must have :
• A brand new breathalyzer • A valid breathalyzer (which is valid 2 years)
• Complying with the NF ( Norme FranÁaise ) norm

If
stopped by local police, the fine for not having a breathalyzer will be EUR 11.
Please note that a breathalyzer costs EUR 1 or 2 and you can find it in the
following retail outlets:
• In supermarkets • In gas stations
• In drugstores
• On-line websites

Citroen
DriveEurope will provide breath analysers in cars picked up in France from
November 1. The breath analyser supplied will be a disposable type, therefore,
if it is used, another unused breath analyser must be purchased at the contract
holder cost and left in the car.

Full Vehicle Insurance cover including third
party liability and theft. (now includes Punctured Tyres & Lost or
Stolen Keys & Fuel Inversion.)

No Insurance Excess.

Full factory warranty.

Unlimited kilometres.

24 hour Roadside Assistance.

All vehicles with CD player.

No upper age limit.

No extra driver charges.

No airport supplements.

Minimum Age is 21 years with full Australian or
New Zealand Drivers Licence held for 12 months

All paperworks completed prior to travel

Vehicles can be driven throughout Europe,
including Britain & Ireland.

Free pick up and return of vehicle within France.

10 Litres of Diesel or 15 litres of petrol is
provided free of charge. Fuel & Oil thereafter is at your cost

To
Qualify for the Leasing Program you must

Reside outside the European Union

Stay in the European Union for no more than 165
days in any consecutive 12 month period

Not carry out any paid work whilst in the
European Union

Minimum age to 21 with full driver's licence (
provisional licence not accepted )

Where can you drive your
Citroen Lease Vehicle?

Of all tourist leasing
operatorsCitroën DriveEuropeoffers the broadest range of countries where your
comprehensive insurance applies. Vehicles can be driven throughout Western
and Eastern Europe, such as:

We
have provided a list of the most frequently asked questions in relation to
Renault Car Leasing in Europe.

Can my wife drive the vehicle?
Your wife, your children and your parents can drive the vehicle at no extra
charge if they are at least 18 years old, have a valid driver's license for the
countries in which they drive, and if they comply with the same tax-free regulations
as you do. NB: Partners can also drive the vehicle if your relationship has
been officially recognized or if they sign an official sworn statement.

Can I lease a car if I have a
European passport?
Yes, if you have not resided in the EU for more than 6 months you can lease a
car. You will have to complete a statutory declaration which is provided with
your lease contract attesting to the fact that you are travelling on holiday
and that you will return to a non EU country at the end of your lease period/holiday.

What documents will I need to
collect my car?
You will need to have the following on you - your Renault Eurodrive contract –
an international driver's license – a valid passport. If you have asked someone
else to collect the vehicle, make sure you give this person written
authorization.

Can I pay a supplement to be
insured in countries other than those you cover?
No. Unfortunately no geographical extension to the insurance contract is
possible.

What are the additional costs ?
As with any vehicle service costs are the responsibility of the owner of the
vehicle (you). The Renault model range require their first service between
20,000 and 30,000 kms.

What happens if I go
anyway?
If you decide to visit a country not covered by our insurance/assistance you
are fully liable and must pay all expenses resulting from a breakdown or other
problem

Can I return the car to another
centre than the one initially planned?
Yes, absolutely. You must simply contact the centre of your choice at least 72
hours in advance to make an appointment and to get the phone number and opening
hours of the centre along with a map).

Can I choose the colour of my
car?
Unfortunately, we cannot promise to provide a particular colour. However,
Renault tries to make sure its vehicles are in the most popular colours of the
day.

If I pick up a car in winter,
does it come with snow tyres?
No. Our vehicles have all-weather tyres all year round. When driving in winter
it is the responsibility of each driver to respect the legal requirements in
place in each country visited. Our insurance cover remains the same regardless
of whether the car is equipped with snow tyres or not. If you decide to
purchase your own snow tyres you must return the car with its original all weather
tyres or you will be billed for them.

What are the additional costs?
The Renault Eurodrive programme is a tax free sale with buy back agreement.
After you pay for your lease in your home country, your only other cost will be
your petrol or diesel, tolls and motorway charges. Note that EXCLUSIVELY,
Renault insurance does cover: Punctured tyres; Loss or stolen vehicle keys;
Incorrect fuel placed in your vehicle and your personal effects.

What documents do I need to cross
borders in Europe?
There are very few borders these days. However the documents you are given when
you take deliver of your car - the vehicle registration document (grey card),
car insurance and Warranty booklet and your identity papers (Passport,
international driver's licence) suffice to cross European borders. However, you
may need to purchase a special disc to travel in certain countries eg Hungary,
Czech republic etc .

Is it possible to have the
vehicle delivered or picked up at the end of the contract?
We unfortunately can only deliver vehicles to Renault Eurodrive delivery
centres. French legislation prevents us from driving your vehicle

Considering this is 'my car' do I
still have access to roadside assistance?
Yes. Roadside assistance is provided in over 44 European countries, 7 days a
week and 24 hours a day. Full details are provided with your final documentation.

Can I extend my lease once I have
started?
Yes you can. You must contact the Head office at least 8 days prior to the end
of your lease so that they can send you the paperwork to extend the insurance
contract. Please note that the charge will be higher than what you paid in
Australia.

Why do I have to give my credit
card details on the contract?
This is for Renault's use only, in cases of any traffic infringements or items
not returned with the vehicle, for example keys, registration papers etc. You
will be advised before you are charged.

What are the age limits for
drivers?
You must be in possession of a full drivers licence (no provisional or learner
drivers allowed) . There is no upper age limit.

Connector roads
Other Central European Countries are covered allowing you seamless navigation
throughout the entire region.

Select your GPS Manual
The pdf document below contains two GPS manuals: R-link and MediaNav. Factory
installed GPS systems vary among car models and configurations. At the time of
pickup you will know which GPS is installed in your vehicle. Also, please
remember that you can get additional assistance at the Eudrodrive.MediaNav GPSapplies to selected models Captur,
Clio, Dacia Duster & Trafic.

Does the vehicle come with a
'vignette' or Swiss highway sticker?
The vehicle does not come with any highway stickers or vignettes. It is your
responsibility to buy one at the border. So if you are travelling to Austria,
Switzerland, Czech republic please enquire.

Do I need to leave a deposit when
I arrive or pay for any extras?
No. Once you have paid UK and Europe Travel you will be given a prepaid
voucher, this will cover you for your lease and there are no extra’s to pay
other than toll, highway charges or fuel. There is no deposit required or
credit card imprints taken at time of collection.

How much fuel is provided and do
I need to return the vehicle full?
The vehicle will be delivered with between 10-15 litres of fuel, which in most
cases is enough to get out of the city or on your way. You are not required to
return the vehicle full and there are no charges in doing this.

Will I receive a right hand drive
vehicle if I collect in the UK?
No, all Renault models are left hand drive vehicles.

Can my friend or relative collect
the vehicle for me?
No. The registered driver (the client that completed the forms), must collect
and return the vehicle as there are forms to be completed.

We have provided a list of
the most frequently asked questions in relation to Peugeot Car Leasing in
Europe.

Can I travel on a European
passport?Yes you can. However
when completing the contracts you will need to supply UK and Europe Travel with
a letter outlining your intentions to travel, dates of return and a copy of an
invoice being phone, water or elctricity bill stating your current address. You
must not reside in the EU and you must have been in Australia for more then 6
months.Detailed information on this will be sent with your Peugeot Lease Forms
when your booking has been confirmed.

Why do I have to give my credit card details on the contract?This is for Peugeot's use only, in cases of any traffic
infringements or items not returned with the vehicle, for example keys,
registration papers etc.

What deposit do I need to make with my Peugeot booking?A AUD $500 deposit is required at the time of reservation to
secure your booking if made outside of 6 weeks of collection. This deposit is
non-refundable if the booking is cancelled within 6 weeks of collection.

How far in advance can I make amendments to my Peugeot booking?All amendments must be made outside of 21 days from collection.

Do I need an International Driving Permit (IDP) when renting a
Peugeot?An IDP is proof that you hold a valid driver licence in your home
country at the date of issue of the IDP and should be carried with your
domestic driver licence. It is a very useful travel document and is required or
recommended for many countries when hiring a motor vehicle.

Can I order a specific
colour for my Peugeot vehicle?No. Preference of colour can be written on the leasing contract,
under the 'Observation' section, however it cannot be guaranteed.

What are the age limits for drivers?You must be in possession of a full drivers licence (no
provisional or learner drivers allowed) . There is no upper age limit

Can I pay extra to be insured in other countries not covered by
insurance?Unfortunately this is not possible. The insurance policy can not
be extended or changed. If you do decide to travel ins a country not covered by
insurance you will be held fully liable and must pay all expenses resulting
from a breakdown or theft.

Can I change my drop
off point once I have already started my lease?Yes you can. If you are changing from a French location to a non
French location you will have to pay the fee to Peugeot Sodexa in Paris.

Is there a cancellation policy with Peugeot Sodexa?Yes, a cancellation fee does apply. If a booking is cancelled
outside 6 weeks - No charge. If a booking is cancelled within 6 weeks of
collection, a cancellation fee of AUD $500 (loss of deposit) + Supplier levied
charges will apply. If the booking is cancelled within 35 days of the
collection date, a large cancellation fee can apply. We always suggest travel
insurance to cover unforseen circumstances and therefore offer all clients a
20% discount on this essential item.

Does the vehicle come with a 'vignette' or Swiss highway sticker?The vehicle does not come with any highway stickers or vignettes.
It is your responsibility to buy one at the border. So if you are travelling to
Austria, Switzerland, Czech republic please enquire.

Can you deliver or collect the car?Unfortunately this can not be done for legal and insurance reasons

What do I need to collect my vehicle?Upon pick up you will need to provide the pre paid voucher from UK
and Europe Travel and your passport.

Do I need to leave a deposit when I arrive or pay for any extras?No. Once you have paid UK and Europe Travel you will be given a
prepaid voucher, this will cover you for your lease and there are no extra’s to
pay other than toll, highway charges or fuel. There is no deposit required or
credit card imprints taken at time of collection.

How much fuel is provided and do I need to return the vehicle
full?The vehicle will be delivered with between 10-15 litres of fuel,
which in most cases is enough to get out of the city or on your way. You are
not required to return the vehicle full and there are no charges in doing this.

Will I receive a right hand drive vehicle if I collect in the UK?No, all Peugeot models are left hand drive vehicles.

Can my friend or relative collect the vehicle for me?No. The registered driver (the client that completed the forms),
must collect and return the vehicle as there are forms to be completed.

Can I have additional drivers and is there a fee?Yes you are able to have additional drivers and there is no
additional fee, however there are restrictions as follows. All additional
drivers must fit the requirements of the program and the registered driver must
be in the vehicle at all times.

Exception is immediate
family members - Spouse, son or daughter who has the same surname and residential
address as the registered driver. They may drive locally without the registered
driver but under no circumstances can the family member take the vehicle across
any borders or for lengthy periods without the registered driver in the car.

If I take my vehicle on a ferry will I be covered by insurance?Yes. You are covered by full comprehensive insurance` and are
covered in both the UK and Ireland. Ferry crossing fees are not included in the
costs; these will need to be prepaid. Let us know if you are interested in this
as we can help.

Is a diesel model better to have then a petrol model?The price for diesel is approximately 10 - 20% cheaper than petrol
in most European countries. Therefore we recommend if you plan on doing a
reasonable amount of driving it may be more economical to pay the extra and
take a diesel model.

Can I upgrade my car on arrival or request accessories?No. Therefore it is vital you choose the correct vehicle and
accessories prior.

Considering this is 'my car' do I still have access to roadside
assistance?Yes. Roadside assistance is provided in over 25 European
countries, 7 days a week and 24 hours a day. Full details are provided with
your final documentation.

Do Peugeot Sodexa offer Tow Bars as an accessory or allow them to
be fitted?No. Peugeot do not offer these or allow them to be fitted on the
vehicle by the client.

Does the Peugeot vehicle come with a spare tyre?Yes. One spare tyre is included with all vehicles.

Do Peugeot provide safety equipment required by individual
countries?No. It is the responsibility of the client to ensure they have the
adequate and necessary items required. The laws and requirements vary between
countries. Peugeot cannot predict where each client will travel and therefore
leave it to the client to investigate and purchase.

Will a reflective jacket
and breakdown triangle be provided in the Peugeot vehicle?All Peugeot deliveries from the 1st of July 2008 will be provided
with a security kit which includes a reflective jacket and triangle. Peugeot
Sodexa will charge the client's credit card EUR25 should the items not be
returned with the vehicle.

What are the
additional costs?After you pay for your lease in your home country, your only other
cost will be your petrol or diesel, tolls and motorway charges.

What tyres do Peugeot vehicles come with?All vehicles are fitted with standard tyres prior to leaving the
Peugeot Sodexa factory. Standard tyres are not suitable for all winter
conditions and during certain periods of the year. It is the clients
responsibility to purchase the appropriate 'winter tyres' whilst overseas and
have them fitted and removed at a authorised Peugeot Dealer. Snow chains can be
prepaid with Uk and Europe Travel prior to departure and supplied by Peugeot
Sodexa at time of collection, however they are not suitable for highway
driving.

If I want to extend or change the details of my lease whilst I'm
overseas, can I do this through my Australian Travel Agent?No. Extensions or changes are possible however you will need to
contact Peugeot Sodexa direct and arrange this with them. All costs will be in
Euro and current taxes applied.

Does the car have to
be serviced?Yes - the car needs a first service at 30 000 and then 60,000kms
for Petrol Models (20,000 and then 40,000kms for Diesel Models). This is at
your expense. Details of the Peugeot dealers in Europe will be given to you at
time of pick up

What happens if my vehicle is stolen or I have an accident?Detailed information will be given to you in your final
documentation, however it is relatively simple. You need to follow the same
procedure as you would at home. Contact the police, fill out an accident report
form and fax the document to Peugeot. In the event of your vehicle being stolen
once you have notified Peugeot, the promissory note amount will not be invoked.

If I have to return earlier for
any reason can I do this, and am I entitled for a refund?Yes, please make sure
you contact the representative prior to organise the return. A partial refund
may be issued to client who had an initial lease for more than 35 days and who
returned more than 7 days prior to the organised date.

How do I purchase the emission sticker that is required in certain
parts of Germany?These can only be
purchased at the Peugeot dealerships in Germany. Simply show the registration
papers that you are given at the start of the lease and the dealer will provide
you with the emission sticker. The cost is approximately EUR 8.

~The
cover of insurance provided for Cyprus is limited to the geographical parts of
Cyprus which are under control of the government of the Republic of Cyprus.

*The
cover of insurance provided for Serbia is limited to the Republic of Montenegro
and the geographical parts of Serbia which are under control of the government
of the Republic of Serbia.

Travel is not permitted into the following countries:Albania, Algeria, Belarus, Israel, Iran, Kosovo, Moldova, Morocco,
Russia, Tunisia, Turkey and the Ukraine. Travel to these countries is at the
lessees risk and is not covered by the Peugeot insurance or Peugeot assistance.

We have provided a list of
the most frequently asked questions in relation to Citroen Car Leasing in
Europe.

Q: Will I get a new car and what
are the purchase taxes such as VAT / GST?A: Your Citroën
DriveEurope car is a brand new vehicle and, under the special arrangement with
the French Government, it is tax free.

Q: Is my DriveEurope
Citroën insured?A: Citroën
DriveEurope includes full comprehensive insurance with no insurance excess.

Q:Can I travel on a European
passport?A: Yes you can if you
are not residing in the EU and will return to your place of residence which
must be a non EU country at the end of your holiday. Extra paperwork is
required and will be provided to you with your lease forms.

Q: Does my new
Citroen require a service?A: Yes. The first
service is required between 15,000 and 20,000 kilometres which will be at your
cost.

Q: Is there a limit
on the number of kilometres I can drive my Citroën?A: No. You can do as
many or as few kilometres as you wish, it has no effect on the price or
conditions.

Q: What happens if I
have a problem with my DriveEurope Citroën?A: Your DriveEurope
Citroën includes a 24 hour free-call emergency service backed by 24 hour
roadside assistance and it is supported by an extensive Citroën dealer group
that covers every country in which you can use your DriveEurope Citroën.

Q: Can I pay extra
to be insured in other countries not covered by insurance?A: Unfortunately this
is not possible. The insurance policy can not be extended or changed. If you do
decide to travel ins a country not covered by insurance you will be held fully
liable and must pay all expenses resulting from a breakdown or theft.

Q: Does the vehicle
come with a 'vignette' or Swiss highway sticker?A: The vehicle does
not come with any highway stickers or vignettes. It is your responsibility to
buy one at the border. So if you are travelling to Austria, Switzerland, Czech
republic please enquire.

Q: What if I choose
to extend my trip?A: Citroën allows you
to extend the lease period while you are on your European trip. Additional fees
apply. Simply contact Citroën head office in Paris 10 days prior to the
original expiry date, with payment reaching Citroën Champ De Mars 5 days prior
to the original expiry date, for your lease and insurance policy to be
extended.

Q: What are the age
limits for drivers?A: There is no upper
age limit and the minimum age is 21 years. All drivers must hold a full
driver's licence.

Q: What safety and
security equipment is fitted to my DriveEurope Citroën?A: All DriveEurope
Citroëns are fitted with ABS brakes, 2 or more airbags, central locking and
engine immobiliser as well as power steering and front power windows.

Q: What sort of
in-car entertainment does my DriveEurope Citroën come with?A: All DriveEurope
Citroëns are fitted with a CD system.

Q: Why are there so
many diesels on offer and so few automatics?A: In Europe due to
environmental concerns diesel fuel can cost up to 20% less than petrol and is
up to 35% more fuel efficient. There are simply more diesels manufactured.
Automatics are also rare for this reason.

Q: Where can I pick
up my DriveEurope Citroën for free?A: There is free
pick-up and return for your DriveEurope Citroën at more than 20 locations
across France. You need not pick-up and drop-off to the same location.

Q:Can you deliver or collect the car?A: Unfortunately this
can not be done for legal and insurance reasons.

Q: Can I order a specific colour for my Citroen?A: No. Preference of colour can be written on the leasing
contract, under the 'Observation' section, however it cannot be guaranteed.

Q: What do I need to collect my vehicle?A: Upon pick up you will need to provide the pre paid voucher from
UK and Europe Travel and your passport.

Q: Do I need to leave a deposit when I arrive or pay for any
extras?A: No. Once you have paid UK and Europe Travel you will be given a
prepaid voucher, this will cover you for your lease and there are no extra’s to
pay other than toll, highway charges or fuel. There is no deposit required or
credit card imprints taken at time of collection.

Q: How much fuel is provided and do I need to return the vehicle
full?A: The vehicle will be delivered with between 10-15 litres of
fuel, which in most cases is enough to get out of the city or on your way. You
are not required to return the vehicle full and there are no charges in doing
this.

Q: Can I have additional
drivers and is there a fee?A: Yes you are able to have additional drivers and there is no
additional fee, however there are restrictions as follows. All additional
drivers must fit the requirements of the program and the registered driver must
be in the vehicle at all times. Exception is immediate family members - Spouse,
son or daughter who has the same surname and residential address as the
registered driver. They may drive locally without the registered driver but
under no circumstances can the family member take the vehicle across any
borders or for lengthy periods without the registered driver in the car.

Q: If I take my vehicle on a ferry will I be covered by insurance?A: Yes. You are covered by full comprehensive insurance` and are
covered in both the UK and Ireland. Ferry crossing fees are not included in the
costs; these will need to be prepaid. Let us know if you are interested in this
as we can help.

Q: Is a diesel model better to have then a petrol model?A: The price for diesel is approximately 10-20% cheaper than
petrol in most European countries. Therefore we recommend if you plan on doing
a reasonable amount of driving it may be more economical to pay the extra and
take a diesel model. Diesel vehicles also offer better fuel economy eg. a 1.2L
petrol will use approx 6L per 100kms whereas a 1.5L diesel vehicle will only
use approx 4.5 litres per 100kms.

Q: Can I upgrade my car on arrival or request accessories?A: No. Therefore it is vital you choose the correct vehicle and
accessories prior.

Q: What are the
additional costs?A: After you pay for your lease in your home country, your only
other cost will be your petrol or diesel, tolls and motorway charges.
Note that insurance does not cover: Punctured or damaged tyres;
Loss or non return of the vehicle keys; Loss or non return of the
registration and insurance papers; Incorrect fuel placed in your vehicle
and your personal effects.

Under normal conditions, no refund will be made on any unused
product. We do always recommend clients take travel insurance which could
cover them for cancellation. We even offer travel insurance at a discounted
rate because we really do not want you to be out of pocket. Having said
that, we will try and get cancellation fees reduced in extraordinary circumstances.

As all our products are foreign currency based,
we do reserve the right to adjust the exchange rate to the prevailing rate
on the day you are paying your balance. Once you have paid in full, your
rate is locked in.

We are not responsible for any exchange rate fluctuations between the time
when paying a security bond and it being refunded to you.

We are also not responsible
for the exchange rate charged to you by your credit card company.

Please also note that any indication we give as 'approximate' is just that
- approximate - as the final rate you get charged is determined by your credit
card company and they generally mark up the exchange rate by a few percentage
points.

We welcome : Direct deposit into our bank Trust Account, cheque, money
order and credit card. We accept Visa and Mastercard but pass on a
1.5% surcharge. If you are paying by credit card, we will need you to
complete a credit card form which needs to be faxed or mailed to us with
a copy of your drivers license or passport for verification.

As we act as a booking agent for
various suppliers, please note that
you/your booking
is subject to their overall terms and
agreement/booking conditions. If
you require a copy of the
agreement before making your reservation,
we will be happy to obtain a copy for
you. We also require that you read
through the
general terms and conditions for the
product you are booking, on our website,
before
making any payments. Your payment once
received, acknowledges that you have
done so.

These
take effect the minute we reserve
a lease car on your behalf. Fees
can
be up to 100% depending
on when you cancel or amend. Amendments
where possible are accommodated free
of charge
but when a supplier charges us a
fee, we do pass that on to you. We
always
recommend that clients take out travel
insurance to cover these costs. If
you would like the cancellation /
amendment fees for any specific product,
please let
us know and we will be happy to provide
them.