PLEASE BE CAREFUL: sicherbezahlen never asks you to transfer money to a non German bank account. Learn more.

How sicherbezahlen works

1

Sign Up

Buyers and / or sellers register in a few seconds.

2

Create & send transaction offer

One of them creates an individually tailored transaction offer, which the other party automatically receives by e-mail.

3

Enter bank details & buyer identification

All the seller has to do is to enter the bank details to which the payment should be transferred. The buyer identification process only takes 2-3 minutes and is covered by our partner IDnow.

4

Deposit money

The buyer deposits the purchase price in the sicherbezahlen escrow account. Important: Money transfer usually takes one bank working day. Optionally, the buyer has the option to activate the sicherbezahlenbuyer protection as long as the conditions are met.

5

Cash receipt

The payment receipt in our escrow account is immediately confirmed to both parties by SMS, e-mail and via notification in the profile. Both parties can now agree on the grant date. Price adjustments are possible at any time until the purchase price is released.

6

Payment & Handover

At the handover, the buyer releases the payment via mobile TAN. In this moment the money is irrevocably transferred to the seller account. Due to the immediate payment confirmation via SMS, e-mail and in the profile, the seller hands over the goods and documents to the buyer at the time of confirmation.

Information about the buyer identification

To ensure the highest level of security, every buyer must go through a short identification process after a transaction offer has been created. If the buyer is already identified for an earlier transaction, a second identification is not necessary. Seller do not need it. The integrated identification process takes 5 minutes and will be performed by our video-ident-partner IDnow. In this process you do a short video call on your mobile phone or PC (webcam necessary) with an IDnow-agent. During the call the agent ask you some personal data and take a picture of your ID to match and verify your data.We recommend to download our iOS- or Android-App, if you want to use sicherbezahlen on your mobile phone. In this case you don’t need to download the IDnow-APP because it’s integrated in our sicherbezahlen-App. Click here to read more information about this identification process.

How to activate the buyer protection

When buying a car from a private person you can activate the free buyer protection, under the following conditions:

Buyer is a German resident

Purchase price of at least 10.000 €

Mileage in kilometers under 100.000

Vehicle not older than 7 years

Vehicle with a maximum of 300 hp (221 kW)

As a buyer, first you create or receive a transaction invitation. Enter your personal details and do a video identification. The private seller must also create an account at sicherbezahlen . So we make sure that this is a private car purchase. After completing these steps, you can activate the buyer protection in your sicherbezahlen account by entering the VIN (vehicle identification number) and confirming the conditions. You are able to activate the buyer protection up to 15 minutes after the transaction has been completed.

Where can I use sicherbezahlen?

You can use sicherbezahlen throughout the entire SEPA area. Therefore the buyer and seller need a SEPA bank account. Here you will find a list of all SEPA countries.

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