Monthly Archives: January 2010

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We have rolled out a number of exciting new features in Arctic Reservations over the last several months. We want to briefly highlight some of these new features here:

Automatic e-mail triggers – Send invoice reminders, launch reminders and launch follow-up e-mails automatically by creating and configuring custom e-mail triggers. With extensive configuration options, you can custom tailor and send e-mails to specific customers at certain times. Alternatively, automatic e-mails can be saved to the outbox for a quick manual confirmation before sending. This reduces time spent on invoice reminders or launch notifications for office staff, and helps boost customer relations by staying in touch with guests.

Booking agent support – Booking agents can now book reservations through the online system. Commissions can be tracked automatically in Arctic for easy reconciliation.

Keyword manager – Review, edit and delete the list of keywords being used within Arctic, as well as getting quick access to the customers associated with each keyword.

The above list highlights just a few of the many ongoing changes and improvements we have been working on. In the last year, over 572 updates have been pushed into the live version of the software. With a list of new features in development, we are excited about what’s next and will be highlighting it here soon.