Replace failed hardware units quickly and conveniently with HP Services reliable Next Business Day Exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.

General Information

Manufacturer

: Hewlett-Packard

Manufacturer Part Number

: UH609E

Manufacturer Website Address

: www.hp.com

Service Name

: Care Pack

Product Type

: Service

Brand Name

: HP

Service Information

Service Type

: Exchange - Electronic and Physical Service

Service Description

: 9x5 Next Business Day

Service Details

:

Remote problem diagnosis and support:HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

Next Business Day Exchange:If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day Exchange delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 3:00 pm local time.

Standard business hours coverage:Remote telephone support is available 8:00