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Over 131 reviews forHarrisburg Dry Cleaners from people just like you.

A

"We weren't sure about having a service pick up and deliver our dry-cleaning and laundry (business shirts). But after calling the company and talking with them" ...More we tried the service. Now, I think we may become long-term customers. Everyone we have come in contact with are professional and friendly. The work they ave done for us is excellent quality.

-Michelle M.

D

"My first issue with this company was with my metal collar stays. My previous company would put these in a bag for me if I forgot them. With the magnets they run" ...More about $10 a shirt. I have never received any of these back and have lost at least 10 pair. If I use plastic stays I do get those back mostly melted beyond use but not taken.
My second issues was with a $300 custom shirt that was stained by the cleaner. They argued that the pickup bag caused the spray patterned staining on the shirt when the bag got wet sitting out in the rain, on my porch, under the soffit, waiting for pickup. No other shirts or my wife's dresses were affected. When I brought the shirt to them they said they were going to test it. I called 5 times and visited the cleaners in person twice and never received a call back. I emailed the manager a few times and was asked for a receipt for the shirt. My

called the manager and faxed over a receipt. I was asked if I wanted a check or credit for my shirt. From that point on I never received a call back or response to my email and have never received the credit or check. I has a

tell me they looked it up in the computer and it was marked as a closed case. I was nice enough to return a real fox fur brim accidentally included with my delivery months later but was still never called by the manager to discuss my shirt.
My third issues is with the quality of the shirt pressing. Half the time I get my shirts I'll have several that have button press

on the front and back of my shirts. Either they are not lining the shirt up correctly or they are stacking 2-3 shirts in the press at the same time. I have to re-iron the shirt to try to make the button

less pronounced running down my back but can't get them to go away until after they are laundered.
My Fourth issue is with the policy "Shirt Button Guarantee. Should there be any broken or missing buttons on your laundered shirts, we sew on new ones. In fact, we guarantee that there will be no broken or missing buttons on your laundered shirts you receive back from us, or we will clean three additional shirts for free." The problem is they don't fix buttons. I have had one shirt that my wife has packed for me three times for out of town trips where the button on the sleeve is broken. There are two buttons on the sleeve bet the inside button is too tight for my wrists. To be fair I have never called them about this because I don't have time to complain every time they miss something or do a poor job.
I hope this helps you make a informed choice. I have never had an issue with the delivery drivers. They are always nice when I have met them and they do a great job of hanging my cloths in the garage. They have never missed a pickup or dropoff.

Dust mites are microscopic relatives of the spider that live on mattresses, bedding, upholstered furniture, carpets and curtains.

Dry Cleaning reviews in Harrisburg

F

Rating

“

Very unsatisfied with a dry cleaning and press of a White Dinner Jacket. The press was just awful, with both lapels pressed all the way down to the bottom of the jacket, and not where the fold line was supposed to be. The fold at the lapel was to stop just above the button. They offered to repress the Jacket, however they could not have it done in ...More less than 5 working days from today. As I need this formal jacket for a meeting 1000 miles away and I am leaving in 1 day, I have to see if I can get this redone somewhere before my meeting. This was the worst I have ever had a jacket done at a cleaners. This was the second time I was dissatisfied with the service of Home Town Cleaners, and I will not utilize them again nor will I recommend them to anyone needing service of this kind.”

- Donald R. C.

F

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“

I dropped off a brand new outfit to be hemmed on June 30th for my son's wedding in Colorado. The owner told me that the outfit would be ready on

that he had given it to my daughter the previous day. I do not have a daughter. My husband and I assisted the

looking through the entire store for my outfit. The

called the other Dry Cleaning store to see if they had it. The

had me speak with the woman at the other store who said that it wasn't at her store. I asked the

to take my number down and call me with an update on the status of my outfit as I now had to go and buy another outfit for the wedding. Several hours later the

called me to say that they had located my outfit at the other store and I could pick it up the following morning at 8am. When I went to pick up the outfit, the owner told me that he did not have it at the store and I needed to return to pick it up later in the day.
When I returned to pick up the outfit, the owner did not apologize and charged me full price.

”

- Joseph K.

F

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“

I took my beaded mother of the groom dress and another dress to

Cleaners on Main St. in

. The girl at the counter took my dresses and wrote up a claim ticket. She spoke very little to me and never mentioned that my dress would be returned to me minus hundreds of beads and sequins. I never dry clean ...More anything so I didn't realize that my dress would be ruined by them. When I went to pick them up both dresses were in a bag together and I didn't think to take them out to check them. The front of the beaded dress was against the other dress. I didn't take them out of the bag right away and when I did I saw threads hanging all over and many many beads and sequins missing. I now need to find someone to repair if possible. I feel sick every time I look at the dress.”

- Lyn F.

A

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I have not even picked up my garments yet and my things are still there. The owner was nice about getting the items shipped out to me. He was really nice and I think that they are really great. The price was reasonable too.”

- Hope V.

C

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“

You have to pay up front for entire semester--so if you are not satisfied, you can't get out of contract. Several times there were "additional laundry fees" for having too much that week.
Twice we continued to get charged after the service had stopped. Quality was ok, but seems expensive”

- Suzanne W.

A

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“

Also suggested to change wheels on the door, for new ones, that did the service go up in price, but told us the total from the beginning, and decided that it was a good deal. Excellent service”

- Fernando Jose G.

F

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“

Owners idea of being professional - wow. Very clear that particular person should have stayed home. Very poor phone manners - was this the owner who does that? Cant take anything is there now will go on to Skopies on Willamette - they been there for 40 years. This guy should have stayed Home”

- Robert T.

A

Rating

“

It came out beautiful, they did a wonderful job. It wasn't cheap but I really liked the jacket and they did an amazing job. They were really upfront that they will give it a shot and they will or will not charge. I got the jacket back and was beautiful.”