Nurse Case Managers

What Do Workers Comp Nurse Case Managers Do?

Nurse case managers, or rehabilitation nurses, will sometimes be assigned to monitor your recovery after your work injury. These nurses are hired by the insurance company. They are to report back to the company on doctor’s recommendations and will normally suggest or guide the injured worker to different doctors or specialists.

If a nurse case manager has been assigned to you, be careful. If you hire our workers’ compensation attorneys to monitor your claim, nurse case managers cannot speak to you, all communication must go through us, which helps get you the full compensation and benefits owed to you.

Do I Have to Talk to a Nurse Case Manager?

After 90 days of treating with a doctor provided to you by your employer you can seek your own doctor. In order for the insurance company to pay for your medical bills a medical report must be provided from your treating physician along with the bill. Due to this requirement, the insurance company and your employer are always kept up to date and informed on your condition so it is OK to decline a nurse case manager.

How to Talk to and Work With a Nurse Case Manager

If you do accept a nurse case manager you should:

Not allow he or she to go in the exam room with you

Not allow your doctor to speak to them at all, but especially not without you being present

Know that you have no obligation to update the nurse case manager on your condition

Know that you have no obligation to let he or she know when your doctor’s appointments are

How a Workers Comp Attorney Can Help With a Nurse Case Manager

If you retain us as your PA Workers’ Compensation attorneys any communication between you and a nurse case manager must go through us. Nurse case managers cannot contact you directly once you have legal representation.

If you have been assigned a workers’ compensation nurse case manager and are not sure what to do, or what you can and cannot say, you should contact our PA workers’ compensation attorneys immediately. We will handle any and all communication with the workers’ compensation nurse and the insurance company so you can focus on what is really important, getting better.

Please, call toll free at 1-800-444-5309 for your free consultation. We have offices in Harrisburg, Scranton and Pittsburgh and will travel to you.