This site uses cookies.
Some of these cookies are essential to the operation of the site,
while others help to improve your experience by providing insights into how the site is being used.
For more information, please see the ProZ.com privacy policy.

I decided to buy the software yesterday. I had also bought a paying tutorial in March to figure out how to work this thing, but it's not proving very helpful right now.

When I installed the software for the first time, I was asked to pick 5 Target Languages (I understand that Freelance only allows for 5 languages, contrary to Professional, which is unlimited).

I made the mistake of picking variations of English and French, because these are the languages I usually translate in.

Now back to the tutorial: My first exercise is to create a translation memory with the languages English US and German. Problem is, German is not in my drop-down menu because I never selected it as part of the 5 languages in the first place.

I tried searching Help but to no avail. (I did find a section entitled How to Add New Target Languages but the steps are not working. I'm assuming it's because I already have my 5 languages set up and need to modify one of the languages.)

Please help. Trados support sucks.

Subject:

Comment:

The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)

The best thing for you to do if you want to add German is to return your license, uninstall the software, and then install and license again. This time just select English and French generally as this will give you all the sublanguages but only takes two languages.

Yours

PaulTrados "Sucking" Support

Subject:

Comment:

The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)

PerfectIt helps deliver error-free documents. It improves consistency, ensures quality and helps to enforce style guides. It’s a powerful tool for pro users, and comes with the assurance of a 30-day money back guarantee.