BEA Engine Status

This page provides status information on the services that are part of BEA Engine.
Check back here to view the current status of the services listed below.
For additional information on these services, please visit backendadmin.com.

All Systems Operational

Operational

Storage Server

Operational

Backup Server

Operational

Database Server

Operational

Engine Dashboard

Operational

Global CDN

Operational

Engine API

Operational

Mail Server

Ongoing Incidents

Jan 21, 2019

No incidents reported today.

Past Incidents

Resolved

Dec 22, 2018

DDoS attack towards our Finnish server 95.175.98.144

Hello,

We would like to inform our clients that we are currently experiencing a DDoS attack on IP address 95.175.98.144 which is linked to our data center in Finland. Our administrators are currently working with our technicians at our Finnish data center towards resolving the issue as we speak.

As soon as the problem is resolved we will update its status here.

We apologize for any inconveniences this might have caused you.

Best Regards,Support Team

Resolved

Dec 01, 2018

Bg DC upcoming maintenance

We would like to inform you about an upcoming maintenance that will take place in our Bulgarian data center.

This will be related to physically migrating servers to the newest data center building.

The procedure will start on Dec 1st, at 7 AM UTC and will take 6 hours.

Thank you for your time and understanding regarding this matter.

Resolved

Nov 07, 2018

Connectivity issue to the Australia data center

We are currently experiencing network connectivity issues with our Australia data center. Our administrators are working on resolving the issue as we speak and a solution should be reached soon.

We apologize for any inconveniences this might have caused you.

Resolved

Oct 07, 2018

Australia Data Center Network Connectivity Trouble

Dear customer,

We are currently experiencing complete network connection breakdown to our Australia Data Center thus all services are inaccessible.

Our system administrators are working closely with the data center technicians in order to resolve this issue as soon as possible.

As soon as the problem is resolved we will update its status here.

Update: There was massive DDOS attack which caused the network timeouts. All services are now operational except IP address 202.87.31.218 which is now isolated.

We are apologizing for the inconvenience caused.

Best Regards,Support Team

Resolved

Oct 01, 2018

DDoS attack

Dear customer,

We are currently under a massive DDoS attack, targeting all services in our data center in Finland.

During the attack your websites may be unaccessible.

Our system administrators are working closely with the data center technicians in order to resolve this issue as soon as possible.

As soon as the problem is resolved we will update its status here.

We are apologising for the inconvenience caused.

Best Regards,Support Team

Resolved

Sep 13, 2018

MySQL server issues

Dear Customers,

We are experiencing an issue with one of our MySQL servers at the US DC, which may result in database connections issues with your websites. We are working on bringing the server back online as soon as possible.

Thank you for your time and understanding regarding this matter.

Best Regards,BEA Support Engineers

Resolved

Sep 09, 2018

Server Maintanance at our Data Center in Finland

Dear customers,

Our administrators and data center technicians are currently performing a maintenance of our servers located in our data center in Finland. Temporary interruptions of our services are expected. Thank you for your understanding in this situation.

Resolved

Aug 30, 2018

Web Server UK Data Center

Dear customers,

We are currently experiencing technical difficulties with one of our web servers, which is causing websites timeouts and inaccessibility. It appears main server IP address was null routed from the data center causing routing issues with the server.

We would like to apologize for any caused inconveniences and also would like to assure you that all administrators are doing everything possible to rectify the problem.

Thank you for the understanding!

Resolved

Aug 18, 2018

Issues with Bulgarian Data Center

Dear Customers,

We are currently experiencing issues with our Bulgarian data centers. Our administrators are working on resolving the issue as we speak and a solution should be reached soon.

We apologize for any inconveniences this might have caused you.

Resolved

Aug 17, 2018

Service Outage

Currently there is an outage in our Finland data center and some of the services of the accounts hosted in it may not be operational. Our system administrators are working closely with the data center technicians in order to resolve the case as soon as possible.