An enthusiastic Black Belt comes to you and states that next
Friday morning at 10:15 AM the Project Champion is going to collect 20
temperature measurements inside one of the new Suntouch conveyor ovens at
Store 243 to see if these ovens perform the same as the older model currently
in use at other stores. She says, "We will be running Minitab to crunch
the numbers." You say to her, "Before you do this, I have some
questions to ask you about your strategy for this study." She tells you
that she only has a few minutes before a meeting with the Champion to discuss
the data collection, so you need to make your questions count!

Instructions
for you:

(1) List 10 questions that you think are the most important
questions to ask to ensure that your Black Belt has a good stragegy in place
for this study and has addressed all important issues. Provide a brief (less than 15 word)
rationale for each question. NOTE: Follow-up questions for clarification do
NOT count as separate questions. (2) Identify 5 tools that could be used to
help answer the question posed by your Black Belt in this study. Justify your
choice of each tool in 15 words or less.

AboveWay Sandwich,
Inc. Customer Satisfaction
Improvement

Deliverable:

Questions

Student last name:

Tarver

An enthusiastic Black Belt comes to you and states that next
Friday morning at 10:15 AM the Project Champion is going to collect 20
temperature measurements inside one of the new Suntouch conveyor ovens at
Store 243 to see if these ovens perform the same as the older model currently
in use at other stores. She says, "We will be running Minitab to crunch
the numbers." You say to her, "Before you do this, I have some
questions to ask you about your strategy for this study." She tells you
that she only has a few minutes before a meeting with the Champion to discuss
the data collection, so you need to make your questions count!

Question 1

Type the
question here.

Eplain your rationale for this
question in 15 words or less.

Question 2

Type the
question here.

Eplain your rationale for this
question in 15 words or less.

Question 3

Type the
question here.

Eplain your rationale for this
question in 15 words or less.

Question 4

Type the
question here.

Eplain your rationale for this
question in 15 words or less.

Question 5

Type the
question here.

Eplain your rationale for this
question in 15 words or less.

Question 6

Type the
question here.

Eplain your rationale for this
question in 15 words or less.

Question 7

Type the
question here.

Eplain your rationale for this
question in 15 words or less.

Question 8

Type the
question here.

Eplain your rationale for this
question in 15 words or less.

Question 9

Type the
question here.

Eplain your rationale for this
question in 15 words or less.

Question 10

Type the
question here.

Eplain your rationale for this
question in 15 words or less.

List five
tools your Black Belt might use to answer her question in this study

Type here

and why?

Type here (use at most 15 words)

and give a brief (10
words

Type here

and why?

Type here (use at most 15 words)

or less)
explanation of why each tool would be useful in this particular study. HINT:
Each tool listed must be appropriate for THIS particular study. Do NOT go
beyond the scope of the question being investigated by your Black Belt!

Type here

and why?

Type here (use at most 15 words)

Type here

and why?

Type here (use at most 15 words)

Type here

and why?

Type here (use at most 15 words)

Upon
completion of this deliverable, assuming you have successfully completed
(according to your instructor) all of the

other deliverables, YOU
ARE DONE WITH THE PROJECT.
CONGRATULATIONS !!!!!