$35,539

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Est. Loan: $647/mo

Fair Deal!

$1,464 Below Market

Muller's Woodfield Acura - Hoffman Estates / Illinois

Located 19 miles away from Naperville, IL

Dealer Review:

Short story... After two sales people quoted us a price over the phone, we drove a total of four hours only to have them realize they messed up and then tried to blame me.
Long story... This is a good one. We live in Wisconsin and couldn't find a local dealer who had a used 2017 Acura MDX Tech in the colors we were interested in. Muller's website showed they had two low mileage Black Copper models in stock. One with brown interior, listed for $43,929 and one with parchment, listed at $42,999. I spoke with salesman Mark Stillwater and asked if he could sell the parchment one for $42,500 and he agreed. That's a great price for one with 5K miles.
I called the next day to say we were coming down to look at the cars. Mark wasn't in but I talked to Rene, the finance officer, and in our brief conversation he said the cars were there and he asked what price did Mark quote me? I told him the $42,500 price and he said "yes, I see it here in Mark's notes".
After a two hour drive we arrive and walk in the showroom to see the one with the brown interior. It's mint. Rene greets us and we ask to see the other copper one. Rene grabs the key fob and we head out into the lot to find it. It's nowhere to be found. He leaves for five minutes and comes out to tell us another salesman took it home. What? Are you kidding me? What are the chances of that? Hmmm... Fishy.
He says the salesman lives twenty some minutes away and it would be a pain to retrieve it. I told him we didn't drive down here to hear that so I told him to go get the car. After hemming and hawing he agreed to send someone to bring it back. 30 minutes later it arrives. We all get in and drive it around the block. We'll take it.
Rene takes us into the finance office and he punches in the numbers and with a few fees he turns the computer towards us and the total is $42,800 something before taxes. I said that looks good and he leaves to go see the manager, Kevin. Five minutes later he comes back and asks where we saw the price listed. I tell him on their website. He leaves for another five and this time he comes back and asks if Mark gave me a quote in writing. I look at him and said "Rene... don't go there with me. You acknowledged Mark's price over the phone and you just showed me that price on the computer". He then goes into the computer to dig up Marks notes of our original phone conversation. Mark left eight or ten lines of information but surprisingly he left out what he quoted me (they obviously deleted that while Rene was gone to the managers office). Rene leaves for another five or so and comes back saying he can't honor the price since we didn't have it in writing. I tell him to get the manager. Rene leaves and comes back a few minutes later to say Kevin is in the bathroom. Rene leaves... When he returns, I ask where the manager is. He tells me he's with another customer.
By now, I'm getting a little upset. I tell Rene (much more assertive this time) to go get the manager. Another five goes by and Kevin comes in. I introduce myself and my wife, shake his hand and I explain the entire situation. Now, get this... the first words out of Kevin's mouth were... "Are you saying both Mark and Rene are liars?" I look at Rene and he says "I'm so sorry...".
I blew up. I don't remember exactly what I said 'cause my blood pressure went sky high but it was along the lines of what b.s. tactics they were pulling and they were the lowest of lows for pulling this stunt. Kevin immediately left the finance office and I followed him back out into the showroom letting him know (loudly) more about how I felt. Too bad there weren't any other customers in there to hear me.
We'd left home at 3pm (my wife took two hours off work) and got back just shy of 10pm. Seven hours wasted to these clowns. A few days later my wife went back on their website and saw they raised the price on that car $1,000. So we're thinking they blew the listing price. I emailed the dealership owner this story and got no response. Figures.
Used car salesmen really do earn their reputation.
The next weekend, we purchased a Dark Cherry MDX with a few more options from McGrath at a very competitive price. Another trip to Chicago but a much better experience.

$17,998

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Est. Loan: $328/mo

Fair Deal!

CarMax - Oak Lawn / Illinois

Located 19 miles away from Naperville, IL

CarMax makes car buying easy and hassle-free. Our upfront prices are the same online and on our lot. All our used cars come with a 5-Day Money-Back Guarantee, a 30-Day Limited Warranty (60-Day in CT, MN, and RI; 90-Day in GA, MA, NC, NJ, and NY) and a free vehicle history and safety recall report.
Price assumes final purchase will be made in IL, and excludes tax, title, tags and $175 documentary fee (not required by law). Some fees are location specific and may change if you transfer this vehicle to a different CarMax store. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. Inventory shown here is updated every 24 hours.

$22,998

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Est. Loan: $419/mo

Fair Deal!

$636 Below Market

CarMax - Schaumburg / Illinois

Located 19 miles away from Naperville, IL

CarMax makes car buying easy and hassle-free. Our upfront prices are the same online and on our lot. All our used cars come with a 5-Day Money-Back Guarantee, a 30-Day Limited Warranty (60-Day in CT, MN, and RI; 90-Day in GA, MA, NC, NJ, and NY) and a free vehicle history and safety recall report.
Price assumes final purchase will be made in IL, and excludes tax, title, tags and $175 documentary fee (not required by law). Some fees are location specific and may change if you transfer this vehicle to a different CarMax store. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. Inventory shown here is updated every 24 hours.

$16,371

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Est. Loan: $298/mo

Good Deal!

$1,140 Below Market

Zeigler Chevrolet Schaumburg - Schaumburg / Illinois

Located 20 miles away from Naperville, IL

Dealer Review:

When I purchased my vehicle in April of this year I was assured by your sales agent "Chuck" that it was "Certified Pre-Owned" and that entitled me to certain benefits including a Warranty.
I liked the truck and having been told that the vehicle was certified, well that was the last criteria in my final decision on my purchase.
Today I was confronted with "modular" issues so I took the truck in and was told I was NOT covered by Warranty and would have to pay $1250.00 to repair the problem.
Zeigler Chevy in Schaumburg needs to be investigated and figure out what is going on and discuss this with their sales agent "Chuck".
I was lied to and am greatly disappointed with this transaction leading me to not want to do future business and advise family and friends not to either.

$28,000

Not a Misprint.....2785 Miles 45th Camaro SS Convertible!!!!...This was a Local 1 Owner Car that was Babied....Come see a work of Art....

Dealer Review:

I made an online reservation to see a vehicle while I was visiting family in Chicago. I didn't want this to be an all day thing and it wasn't. Bob Pearson met us at the door and immediately found the car I was interested in and brought it around for us to take a look at. He was extremely knowledgeable about the vehicle and was so nice about any questions we had. Darrick Wiseman was our finance manager and he too was so nice and explained all our options without being pushy about anything. I would highly recommend this dealership!

Just picked up our new Equinox and love it! Rocky, Mike Papa and the entire team at McCue always make us feel like special. That is why this is our families 4th purchase in 4 years from McCue! we would not go anywhere else. Thanks Guys!

I purchased a 2018 Mazda 6 from Oak Lawn Mazda and Shelby Light, my sales person was a pleasure to work with and helpful from the start. Buying a new car is a time consuming and tedious process, but Shelby made the process fun, easier than the norm, and was not overbearing like most car salesmen can be. She was helpful in assisting me, and did what she could- to get me where I wanted to be. She was easy to talk to as if we were longtime friends. I highly recommend her if you are looking for the best and easiest process in buying a car.

$18,599

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Est. Loan: $339/mo

Good Deal!

$874 Below Market

CarMax - Oak Lawn / Illinois

Located 19 miles away from Naperville, IL

CarMax makes car buying easy and hassle-free. Our upfront prices are the same online and on our lot. All our used cars come with a 5-Day Money-Back Guarantee, a 30-Day Limited Warranty (60-Day in CT, MN, and RI; 90-Day in GA, MA, NC, NJ, and NY) and a free vehicle history and safety recall report.
Price assumes final purchase will be made in IL, and excludes tax, title, tags and $175 documentary fee (not required by law). Some fees are location specific and may change if you transfer this vehicle to a different CarMax store. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. Inventory shown here is updated every 24 hours.

$26,277

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Est. Loan: $479/mo

Fair Deal!

Bob Rohrman Schaumburg Ford - Schaumburg / Illinois

Located 20 miles away from Naperville, IL

Dealer Review:

We have visited the showroom a few times talking to salespefson Danielle Schramm and have talked about different ford models , narrowing it down to the Edge,..when we finally decided on the buying we came in found Danielle ,she had a good idea what we wanted, and found one that met the options we wanted ,the only complaint it's still takes a while to get financing completed ( we know is process, just wishful thinking)
Everyone we dept with were super, We bought our last car from here and also had it serviced their always treated in professional manor , that was a major reason for returning to buy our car.

$26,998

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Est. Loan: $492/mo

Good Deal!

$1,184 Below Market

CarMax - Naperville / Illinois

Located 4 miles away from Naperville, IL

CarMax makes car buying easy and hassle-free. Our upfront prices are the same online and on our lot. All our used cars come with a 5-Day Money-Back Guarantee, a 30-Day Limited Warranty (60-Day in CT, MN, and RI; 90-Day in GA, MA, NC, NJ, and NY) and a free vehicle history and safety recall report.
Price assumes final purchase will be made in IL, and excludes tax, title, tags and $175 documentary fee (not required by law). Some fees are location specific and may change if you transfer this vehicle to a different CarMax store. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov/recalls to learn if this vehicle has an unrepaired safety recall. Inventory shown here is updated every 24 hours.Prior Use:Fleet

$21,499

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Est. Loan: $392/mo

Bill Kay Chevrolet - Lisle / Illinois

Located 5 miles away from Naperville, IL

Dealer Review:

Incredibly unprofessional and classic "bait and switch" regarding CPO financing during purchase. Staff claimed not to know what vehicles qualified for CPO financing, showed the finance numbers with the 1.9 APR and then....the "snag" and "this vehicle doesn't qualify". Pre-owned sales manager was rude going so far as to say "go talk with the general manager - I don't care". Will not set foot in this dealership again and will encourage everyone I know to do the same. Unethical, condescending and lacking in any type of customer service.