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Seung

Igor

Russia

9.2

Wonderful

February 15, 2015

We chose this hotel because of it's location as well as because of it's price. First of all, the hotel is really nice. It seems to be quite new, all the facilities (show, TV, bad, walls, etc.) look as newly renovated. You can feel modern design and we like it! The hotel supports you with free kettle, coffee and the variety of tea. The bed was very comfortable: extremely soft with good pillows. The head of the bed is made of soft leather, which gave as comfort for seating and watching TV. The car parking (and we arrived by car) was situated under the building and the lift was directly connected with main floors, that was convenient for getting our bags.

The hotel is installing second lift and they started their work at 8:00 in the morning on Sunday!!! Rr-r-r-rrr! We wanted to sleep more, but due to the sounds of the drill it was impossible!

Aurele

Timothy

United Kingdom

9.6

Exceptional

January 28, 2015

Staff were very friendly and helpful which is always the gateway to a relaxing, positive experience in a hotel.
The room was very clean and the facilities were in good working order.
Breakfast was provided and included a wide variety of hot food, cereals, fruit, bread and cold meats, as well as coffee/tea and even champagne!

I would have preferred the reception to be in the same part of the building as the main hotel.

Heidi

The room was very nice, modern, clean, and comfortable. Great value too! And the complimentary breakfast was a lovely! The location was really convenient, very centralized. Highly recommend!

Our only complaint was that the parking structure closes at night with no access, even if you've paid for parking. We were lucky it was a Saturday night so we could park on the street outside nearby without worrying about parking violations on Sunday, but it would have been nice to know the structure would be closed without access at night. Also the name was a little confusing, but they do specify in the booking details.

Stuart

Anthony

Germany

9.2

Wonderful

January 15, 2015

Modern room, large bed, kettle. Comfortable hotel on various floors of an office/residential building.

Reception two doors away from hotel rooms. After 6 p.m. check in in a bar, where you need a knife to cut the air because of the smokers. Very off-putting and gives an impression that is totally different from the hotel itself.
I had asked for a quiet room, but was given a room on the first floor overlooking a main road. No problem in Winter, but one could not sleep with an open window in Summer. Last time, I had a room facing the courtyard, which was perfect.

Anonymous

Luotio

Finland

5.4

Fair

January 4, 2015

Breakfast is great,with the keepers there,they are soul of Hotel.
and Reception girls are working really good attitude,most of the time

Aircondition is missing
carpet floors are smelling in the rooms and gangways,corridoors and lift is poor working,old DDR style.
Where is the real promised *** hotel Karlstorg,must be fake,because there is only 1 hotel named something else!

Anonymous

Nadir

Turkey

7.5

Good

January 3, 2015

Breakfast

the door of reservation desk room and the door of hotel are different. the hotel is in the 4th floor.Second and third floor of the building, offıce floor. Zi hotel and Hotel am Karlstor are same hotel.

Tom_Lk

Italy

9.2

Wonderful

November 4, 2014

A huge buffet for breakfast.
The center is at ten minutes walk.

The parking spot in the garage is quite slim. Quite difficult to come out if there are other cars parked nearby.
After Midnight (I think) the gates are closed and no one warned us. You cannot open it with your card. We were lucky that a man had to exit when we arrived.
The open/close time has to be written somewhere.