“These practices are increasingly finding themselves in a quandary,” said Erik Bermudez, report author. “They have smaller budgets and smaller support staffs, yet they have the same functionality needs as the large organizations. This report helps providers look through the marketing hype to see what the real differences are between the products in this segment.”

The study showcases the performance of each of 27 vendors and finds which ones are meeting providers’ rising needs and why. The report examines performance across dozens of metrics to come up with stack performance ratings.