Our long-term objectives are to reach and maintain a "zero defect" quality level for all customer shipments. We achieve this by structuring our manufacturing methods, processes and controls. Quality starts with the first operation performed. The following is what we currently do for our customers:

➤ Each production operator is responsible for his/her work (Operator Control). Operators are also responsible for review of product to see if last operation has been completed. No Fault Forward.

➤ Auditors (inspectors) make periodic rounds through the plant to ensure parts are being produced correctly.

➤ Layered inspection. Parts are not allowed to move to the next operation until inspected by another trained employee to see if operation is completed.

➤ Final Inspection. Is done after every operation has been completed, on every load, prior to being given an ok to ship tag and put into Finished Goods.

We will continue to monitor and refine this system until our major quality objective of zero defects obtained. We will do this through policies and procedures which are reliable, innovative and documented every time.