Make sure that the printhead and ink cartridges are installed correctly. (The printhead and ink cartridges are installed correctly when you hear them click into place.)

Ink cartridge errors

Make sure that KODAK Ink Cartridges are installed. Do not use non-Kodak brand or refilled ink cartridges.

Remove, then install the cartridges again. Make sure the cartridges click into place.

Too much paper curl after printing

If you are printing pictures or documents with large areas of image content, try increasing the top and bottom margins when printing in portrait mode or the left and right margins when printing in landscape mode. Start with a 1.0-inch (2.5-cm) margin on top and bottom and a 0.25-inch (0.62-cm) margin on the sides. The larger the margin, the less potential there is for curl.

Print on a higher weight paper, such as 24 lb (90 gsm) paper, or print on KODAK Ultimate Paper.

Apply a border rather than printing in borderless mode.

If the paper is not stacking properly in the output tray, remove the pages as they exit.

Print quality

For best results, use KODAK Paper or a paper with the COLORLOK Technology logo on the package.