Case Study

Mr. Juan Castillo, from the company ALERTA, makes a description of his company and the monitoring central station integrated with SoftGuard:

“It is the most important security company in Dominican Republic. Its operation center is in Santiago de los Caballeros and it is engaged in the installation of last generation technology in electronic systems at the industrial, institutional and residential levels, all of them certified by strict quality standards and supported by the expertise and reliability of a highly qualified team of professionals, who analyze your security needs and recommend the type of technology to implement in order to prevent the occurrence of unwanted events.

ALERTA was awarded the International Quality Prize in 2003 by the Business Initiative Directions (B.I.D), in the Gold Category, as the first company in Latin America to establish high standards of efficiency in electronic security.

ALERTA was also awarded The Bizz Awards 2006 prize by the World Confederation of Businesses for being the leading company in the electronic security sector in the Dominican Republic, in consideration of its leadership, system management, results, positioning in the market and management of the service’s quality.

ALERTA is a pioneer in Dominican Republic in Monitoring and Armed Response services. It has the most advanced Bidirectional Monitoring Center in the Caribbean, one of the most modern ones in Latin America, which runs under SoftGuard platform, one of the most important security software companies in the world.

By means of this Center, supervision in a remote, constant and efficient way is possible, and within fractions of milliseconds the transmission and reception of the activity in the protected place is obtained.

That is the reason why, J. & O. ALERTA is proud to have the certification of its equipments and installation standards from organizations with world prestige, among which we may mention National Fire Protection Association (NFPA); the Federal Aviation Administration (FAA); the National Institute of Law Enforcement and Criminal Justice (N.I.L.E.C.J.) and Underwrites Laboratories (UL). ALERTA is also proud of being a member of institutions such as ASIS International, World Confederation of Businesses, the Asociacion Latinoamericana de Seguridad (ALAS), the Asociacion Dominicana de Empresas de Seguridad Electronica (ADESE), among others.

Besides, their philosophy is the commitment to install last technology to their clients and to keep on innovating in order to provide real and effective solutions.”