Troubleshooting

If you are not sure what is wrong with your phone, try visiting our troubleshooting page, where we can help you determine what the problem is and the best way to fix it.

Identification and Background

Samsung released the Instinct to be a competitor to the original iPhone on June 20, 2008. The Instinct offered an elegant design, partnered with impressive technical specifications. It quickly rose to become Sprint Nextel's second fastest selling phone in its history and gained the nickname, "the iPhone killer".

Specifications

3.1" Display

240 x 432 Pixel external display

2 MP Rear-facing camera

2GB microSD card slot

Weighs 4.4 ounces

Up to 5.75 hours talk time

3G Capability

Features

2D and 3D GPS with audible turn-by-turn directions

High-speed wireless and mulitmedia capabilities

Visual voicemail

Energy Star compliant

The Samsung Instinct can be recognized by its rather conservative touch screen, and three buttons on the bottom front of the device. In addition, the Sprint logo appears directly above the three buttons and the Samsung logo appears on the front and back of the device. The model number SPH-M800 can be found underneath the user-replaceable battery after sliding off the back cover of the device.