When you open a support request provide the ability to :
- auto add the OrgID (I have multiple environment)
- upload screenshots to help understand the issue (I workaround currently with Sharefile link but I'm citrite not all customers ...)

It's very funny when you have entered about 30 app ids for whitelisting as policy and suddenly the login timeout kicks in a throws all your progress to the waste bin. It would be GREAT if it did give the option to not do it or to at least save the progress.

The LUI team agrees the ‘last logged in’ (and overall usage patterns per-user, per-month) is valuable context and data to have available.

This is not an immediate priority for LUI but we’ll continue to review and plan for this capability. It is likely this may become first available as a ‘cloud only’ feature when LUI expands to support Citrix Cloud based services.

- Allow synchronization between the native calendar application and SecureMail.
- Bidirectional sync in the contacts application.
- SecureMail appears as hanged while synchronizing the contacts. Showing the close or wait dialog.

Can you add folder/location for VM's when being created in vSphere. I have ran through a deployment or 2 and even trying to edit the blueprint i dont seem to find how its getting connected to vSphere console to supply a variable for a location. I would think powercli is involved to some extent and should just be an addtional parameter in the config.

Nice interface, it will be better if you can add links to the support article . for example .. I tried to wrap android app which ask me to create android keystore file, so if you add the link for how to create a keystore file .. like that..
Thanks its very helpful tool. Easy to use

when adding machines to machine catalogs, apply user defined tags. We track machine ownership based on tags, we have to apply the tags after machines are created, be nice if it was part of the creation process

sharefile will be nice option for screenshot,
screen recorded. and shared with link the video and screenshots lots of costumer support don't have for attached file for have analytic how many people see your links what you share.

In Smart Monitor it would be great if could configure or schedule when the checks get run and only alert/email if issues. Don't really need emails coming in every day at 3am telling me nothing is wrong.

I am using the MDX Service and it would be nice when uploading a package if I could pull it directly from ShareFile Shared folders since that is where we keep all of our ipa\apk\provision profiles at. Yes I could sync the data local but I would rather not consume the space locally on my workstation. Please build in a direct link to Sharefile on the MDX Service page.