“Without the right tools in place to guarantee positive identification, healthcare will always be challenged to reap the full clinical and financial benefits of digital health technologies such as EHRs and self-service kiosks,” said Clay Ritchey, Chief Marketing Officer and GM of Imprivata PatientSecure Products Group. “By enabling deep integrations with these technologies, we’re ensuring that patients are accurately identified and experience the best possible patient registration workflows, ultimately improving patient adoption of self-service kiosks as well as patient safety and revenue cycle performance.”

Imprivata PatientSecure eliminates the need for providers and patients to input patient information manually by integrating with KioskWorks kiosks to make the single patient identifier available through kiosk registration. Kiosks identify patients through a palm vein scan, rather than requiring manual input of patient information, saving time and improving efficiency by eliminating the need for unnecessary paperwork.

“The use of biometric identification at registration kiosks is a great addition to our solutions and helps transform the entire registration and intake process,” said Larry Haworth, CEO of PatientWorks. “We have integrated the Imprivata PatientSecure palm-vein biometrics with our kiosks and tablet self-service check-in solutions, speeding the patient identification process and assuring positive patient identification. This improves patient safety, overall registration throughput, and ultimately, enhances the entire patient experience.”

Satisfied Customers

Good Samaritan Hospital (GSH) of Vincennes, Indiana, a 260-bed facility serving southwestern Indiana and southeastern Illinois, has been a PatientWorks customer for over five years. They selected the PatientWorks solution to replace their existing in-house application that utilized custom queries on QuadraMed Affinity and Barcode Blaster thermal printers.

They also printed face sheets on pre-printed forms. "Prior to using PatientWorks, we had...