VLE 3: Communication Essentials for Financial Professionals

June 7, 2018 @ 12:00 pm - 1:30 pm EDT

Free

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About this event

Have you ever wondered why some participants in educational seminars, counseling sessions, and events fail to take action on suggestions and recommendations? It may be that the way in which information is presented and communicated fails to match the unique needs of individuals. In this webinar, you will learn how to apply a variety of communication and counseling techniques to your work with military families and others who may be seeking financial guidance. Outcomes from the webinar include understanding how factors such as body language, voice tone, the use of silence, questing, empathy, and sensitivity in communication can be used to connect with others and lead them to take action.
This webinar is the 3rd in a 3-day Virtual Learning Event hosted by the Military Families Learning Network’s Personal Finance team.

Presenter

Joseph Goetz, Ph.D., is an Associate Professor in the Department of Financial Planning, Housing and Consumer Economics at the University of Georgia. His research focuses on financial planning behaviors and financial therapy; more specifically, within the context of financial planning, he examines the fiduciary standard of care, investment risk tolerance, and pedagogical techniques.

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This material is based upon work supported by the National Institute of Food and Agriculture, U.S. Department of Agriculture, and the Office of Military Family Readiness Policy, U.S. Department of Defense under Award Number 2015-48770-24368

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