If you're having problems where a lot of messages that Cisco Cloud Email Security would normally filter out have been coming in, it appears to be the result of an upgrade gone wrong. In our case, it took a P1 ticket to get resolved.

We found evidence of an issue by looking at the incoming mail policies (accessible by going to Mail Polices > Incoming Mail Policies):

You will notice that the Anti-Spam, Anti-Virus, and Graymail columns are all showing "Not Available". That is because they are all disabled. These all need to be enabled to get things working normally again.

When we accessed the Cisco IronPort Anti-Spam settings, it showed that it was globally turned off. (This can be accessed by going to Security Services > IronPort Anti-Spam).

However, we were completely unable to turn anything on, regardless of access level (I'm a Cloud Administrator, but my coworker is an Administrator).

The cause of the problem: Cisco upgrading our appliance, and it turned out the feature keys somehow got blown out. In setting them back in, there is a requirement of accepting an End User License Agreement. Somewhere within this area is where Cisco failed to properly handle things.

Resolving this required creating a ticket with Cisco (initially a P3 ticket, which eventually got escalated to P1). If you're seeing yourself with this exact same issue, know you're not alone. Hopefully, Cisco fixes this for all of their CES customers in one swoop, but just watch out for this just in case.

This problem started this past Friday morning for us but has just gotten resolved as I'm creating this post. While getting the ticket resolved, I highly recommend requesting that Cisco adds an email address from your organization to Atlas so that you're notified of when upgrades are planned to take place.

As more and more organizations are pushing their operations to the cloud, it's vital that you understand how threats could compromise those operations. We will focus on the aspect of the cloud security computing threats and countermeasure.

This article covers an all-important comparison between Tokenization vs Encryption. Also, read about What Tokenization & Encryption is in detail. Both technologies are used for Cloud data security to prevent cyber crimes.

Cloud computing is a model of provisioning IT services. By combining many servers into one large pool and providing virtual machines from that resource pool, it provides IT services that let customers acquire resources at any time and get rid of them the instant they are no longer needed.

Cloud is selling like hotcakes in the town. Technology lovers and even businesses have joined the wagon to taste a piece of this delicious technology treat. But how many of us really know what cloud is?

Myths can prevent you from using the most productive alternatives available for you and opposing cloud accounting because of some myths falls into the same category of missing out on opportunities. Let's expose the myths and enable your business to prosper by moving to cloud accounting.

As the cloud has become an integral part of enterprises’ workflow worldwide, there is an increasing demand for cloud managed service providers that can bring the expertise to the process and help enterprises maximize their investment in the cloud.

Are you a startup company? Being a startup, you may be using shared hosting, or maybe even dedicated hosting. But have you ever given a thought to using cloud computing now? Yes, don’t be surprised, it is possible for startups to opt for cloud computing.

Dropbox has a relatively new feature called Smart Sync. This feature allows Dropbox Professional (not plus) and Dropbox Business (if enabled) users to store information in Dropbox WITHOUT storing any files on their computer.

If anyone asked you to network diagram of the internet, it was drawn in the form of a fluffy cloud which further became known as cloud computing. Popularly cloud computing is defined as workloads that run over the internet in a commercial provider’s datacenter – named as the public cloud.

The decision to migrate to the cloud is not a simple one—many factors, such a cost, ease of use, and ongoing maintenance come into play. The goal is always for cloud platforms to make storage and backups more seamless and effective. Here’s a look at how Experts Exchange made the transition.

Media Temple is thrilled to announce the launch of our new Partner Program, specifically designed to empower digital agencies and adtech platforms by offering white-glove support and exclusive hosting enhancements to optimize their sites and their clients’ online projects.

I believe that cloud gaming would be more for casual gamers but cloud computing have much more to offer to gaming than just game streaming. Server side should allow for giantic single shard online worlds spread in multiple servers over multiple continents, yes there are some technical difficulties but all of them have solution with current technology so I'm expecting a revolution in online gaming in the next years thanks to cloud computing.

Great article! Useful links, also the important points "Bandwidth, Objectivity, Expertise, Strategy, ROI" and the details about the points are very much clear... "it is not only worth the discussion, but it’s likely worth doing a more detailed assessment..." - very true! Also, you are right i.e. checking the reviews is more significant before going with any cloud computing consulting services provider for a long-term relationship... Thank you!

Absolutely true! Backup is mandatory these days. I would recommend multiple backups (different hosts). The most common threat these days is indeed Ransomware and that's because it is very different from other types of viruses. Learn more about it and what you need to do to keep your data safe. Remember to always keep everything patched and updated!