DevOps

Many cities provide snow clearing services. It is especially important at night to inform teams about snow warnings as snow accumulation can be troublesome for the masses in the morning of the following day. When to expect snow can be found online, but is this form of weather detection reliable enough to mobilize service teams

When a critical problem needs attention, advice from peers and experts is often valuable. While a phone call might be the fastest way to communicate, there can be circumstances where it doesn’t work or isn’t appropriate. That is why we built a chat feature into SIGNL4. Mobile ChatOps in SIGNL4 The built-in mobile chat is

Alarms in your SIGNL4 team can also be created manually from a Slack conversation. This is basically quite simple and consists of the following digital assets: a custom Slack App for SIGNL4, which you create in your own Slack-Team the Slack EventsAPI (https://api.slack.com/events-api). This API forwards desired messages/information from Slack to a remote HTTP endpoint

If you are using AWS CloudWatch for monitoring your AWS assets 24/7, an effective routing of alarms to IT personnel during after-business-hours is essential for a swift handling of any problems and incidents occurring any given time of the day. This post explains how to route AWS CloudWatch alarms with SIGNL4 to improve your after hour incident response while using

Nowadays most IT admins will get an email if their website monitoring solution detects a health issue or a website down. Maybe your entire team gets an email. But how likely are you to check your inbox every minute. And don’t you want share on-call duty across your team members? You simply don’t want to have everybody

Are you using Azure Application Insights for health monitoring of your website or web app? If so, I bet you have alerts setup to get notified in case of service health issues. By default, you or your whole team will get an email. But how do you know who took ownership. And in case of urgent issues, how do

With SIGNL4, ServiceNow is complemented with intelligent mobile alert notifications for IT ops teams. Alerts will be routed to the right person who is on call/on duty. Team members will be notified persistently until acknowledgement. Incident ownership can be seen and tracked throughout the team. This significantly accelerates the response to critical incidents that need swift attention

The key to efficient devops procedures lies in responsiveness, clear responsibility and incident ownership. Alerts and notifications are effective tools to increase these key factors. In today’s agile environments with a demanding customer landscape, a rapid response is essential. Alert notifications, ideally of mobile nature, represent a great tool for continuous attention and swift response. Communication

ABOUT US

Derdack® is a long-standing innovator for enterprise-class mobile alerting and alert management solutions. Our global customer list includes The Boeing Company, Daimler, BMW, Porsche and many other leading brands. With SIGNL4® we have reinvented mobile alerting and alert management for operations teams in IT, IoT, Industry 4.0 and other areas where swift response to critical events matters.