Are reviews for Ford of Upland, California, generally positive?

A:

Quick Answer

Reviews for Ford of Upland, California, are mediocre; some interactions are not very good, while other consumers have great service, according to Yelp. Most of the problems are due to issues in false advertisement, financing and communication. Most of the positive reviews deal with the technicians from their body shop repair center.

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There are many complaints that have arisen from financing problems. The general issue involves a situation where the financing company is supposed to send out a loan, but does not. The sales representatives often imply that the financing company will cover their purchase, resulting in the consumers having to return the vehicle.

Most of the positive reviews deal with the auto body technicians that work on repairing damaged body panels. The service is said to be top quality, according to the reviewers on Yelp.