04 February 2010

It appears this is going to be a non knitting rant, so feel free to move on before I get started.

The other day my TweetDeck application said something about a password change which I totally ignored because I have never used a password to open TweetDeck. Anyway I figure that they are having issues and it will resolve. Not! It seems to be my Twitter account. I keep being locked out of Twitter! Apparently I am some sort of computer programming genius (NOT) or my computer has been hacked. (Again: NOT). So yesterday I read all the FAQs and other crap pertinent information they fill their help/support pages with so you won’t try to contact them. I did everything they suggested. I changed my password. They then locked that one. I waited the required 60 minutes before trying to login again, but still locked out. So I changed the freaking password again. I am in and all is well until I sign out and try to sign back in. Locked again! Another 60 minute wait! Still locked out!! Another password change, and so on all day long till I went to bed last night.

I did, about late afternoon, break down and sent them a Ticket with a very polite explanation of my problem. I immediately received the obligatory “ We have received your ticket and will deal with it shortly”. Then, a couple of hours later I received another email telling me to check this page and that page and if that didn’t work, to reopen my ticket. ( That whole ticket thing is their version of an issue email.) I again read the same pages and did the same things to no avail. By now I am furious! What a freaking waste of time! My time, by the way because trust me, it didn’t take them very long to send me that useless form letter!

You might wonder why I don’t just get rid of the whole thing and be done with it. Believe me, I would have if I didn’t really like it and often use it when we are traveling to keep in touch with our family and up to date on the latest news. So now I decide I will simply open another Twitter account. Guess what, apparently you can only have one account per email address. However, being a very resourceful lady, I used one of my other email accounts that I hardly ever check and did manage to open a new account last night. Would you believe that now, the next morning, I cannot sign in to either freaking account!!!

OK. I am just about ready to admit defeat and when suddenly it dawns on me (as I am typing this rant) that maybe the problem is with my computer and not with Twitter. Maybe my security is blocking something. Please wait one moment whilst I check this out.

So I go to my Internet options/ tools/ security. I empty my history. I dumped any cookies that came with Twitter. I checked the saved passwords link and removed the Twitter passwords from that. (Which was not the latest one I used to sign in). And now I am about to go and sign out of Twitter and then try to sign back in.

I AM IN!!! I can also use TweetDeck again on both my computer and iPhone! So now I have to apologize to Twitter for this rant. I’m guessing they probably aren’t the slightest bit interested in my little blog and will never see this, but, I apologize for all the things I said and more importantly, the ones I thought! Mea culpa! My bad!