The entire process was flawless and great. Beginning with Angela my first contact, to Bob, the salesman and finishing with Angel. Everyone was professional and very friendly. Bob's knowledge of the car on the test drive only made me more eager to purchase the vehicle.

Consumer Review

Not regretting purchasing this car.

by Bruinsfan from Chelmsford, MA

December 21, 2018

I’ve only had this vehicle for a month but it has met or surpassed my expectations for a comfortable, smooth, quiet ride. Lots of interior room and plenty of features for the price.

Went to Paul Masse Chevrolet to road test a 2019 Equinox. The sales person Paul Dragich was very friendly and detailed all of the option packages available. He was a very low pressure guy and treated us like we were royalty. Paul went through all the details on each feature of the vehicle, very very knowledgeable. We purchased the Equinox that we test drove. We will absolutely be back to this dealership To see Paul when we are looking at another car. We are also interested in the new Chevy Blazer when it becomes available and are on a call list to test drive one. Besides, he???s a Red Sox fan!

Consumer Review

Looks sharp!

by Brock from Cincinnati, Ohio

January 5, 2019

We traded a 2016 Traverse in for this 2019. Live the Traverse line but this 2019 body style is great. Love it! Our daughter had one just like it too...both times! We copied her according to our granddaughter.

If you are in the market for a Subaru, by all means checkout West Herr. I believe this is now our fifth Subaru from their dealership and the experience seems to get better each and every time. Not only do we know we are getting a wonderful deal, but the people are fantastic to work with--never high pressure, always accommodating, and they treat you as if you are their only customer.

Consumer Review

It does everything we purchased it to do

by Joe from Chicago, IL

December 28, 2018

After years of mini vans then mid sized luxury SUV’s w decided to step into the Chevy Traverse and can’t imagine we we hadn’t done this sooner. Coming from a BMW X-5 with a twin turbo V-8 compacting top end speed would be unfair but this Chevrolet leaves nothing to want in comfort or convince. Right our of the box we traveled with 6 adults and a large dog more comfortable than we ever have, this car fills all of our needs at an affordable price point and a lower cost of operation than any other auto we’ve owned. I’d recommend this vehicle to anyone because of the vast versatility and ease of operation.

My mother, who is 91, decided she wants one last car in her life and chose a Kia Soul. The sales agent - Brian Boswell - was a perfect fit for my mother, answered all of her questions, and alleviated all of her anxieties. She even leased the car which I never imagined she would want to do. Thanks Brian.

Consumer Review

Embarrassed by how much I love my Traverse

by janolan23 from Cleveland, OH

January 4, 2019

Love the handling of the car, the look and the space. Can't rave more about this Traverse. We love the separate seats for the second row plus the comforts.

I had been looking online for a used vehicle for quite awhile when I found Melissa & Garber Midland. Melissa was the first person from a dealer that really took the time to listen to what I was looking for and offer suggestions & options. She is amazing! If you’re looking online (in person too) for a vehicle get with Melissa!

Consumer Review

Great vehicle , we like all of the space.

by The farmer from Galesburg IL

January 1, 2019

A great riding vehicle and we like all of the space. Our last vehicle was a 2015 Dodge Journey AWD and with only 20,000 miles it starting having starting issues .

Great all-around service! Everyone was friendly and helpful! If anyone’s looking for a new or used car, this is the place to go— Big M! Thank you Mark Langley and Justin Collins!

Consumer Review

Wow the new Traverse is beautiful

by Happy Man from TEXAS

December 28, 2018

This makes my fourth Traverse and I can tell you it so is the best nice job GM. The SUV is very quiet and smooth. Drive nice and responds to the acceleration the 9 speed Transmission is very smooth love it

Jesse Guerra helped us as we considered several different brands of vehicles. Jesse and the team at Franklin found us the vehicle we wanted. We are pleased with the service of the sales team at Franklin.

I HATE dealerships and car shopping, our mini van had been literally run into the ground (with 6 kids it did it's job). We found a vehicle we didn't think we could attain with our credit or amount of kids. Frontier Motors in Pensacola and our salesman RJ were incredible. They let us take this vehicle (2015 Toyota Highlander LE) home before purchasing to try it out with all 6 kids and show the family. We LOVED it! Drove back 2 hours to the dealership to purchase. Took about 1 hour and they gave us more than we expected on our run down van trade in. Vehicle included a 7 year, 100,000 mile warranty and get this... a phenomenal apple strudel as a thank you for the vehicle purchase. I would buy again and recommend ALL DAY!

Donny was great and I appreciated the point of getting there and moving forward right away to not waste either of our times. I will go back. Also, Andy in finance was fantastic!

Consumer Review

I love my Traverse!!

by Freyoux from Jacksonville, FL

January 4, 2019

At first, I was hesitant on buying something other than a Tahoe. I loved my Tahoe...but the new ones are pretty pricey. The salesman we worked with told my husband and I about the Traverse. I wasn’t too sure about it. Then my salesman sent me pictures of the RS version and I fell in love. This vehicle has sooooo much room, it’s comfortable, affordable, and the black is very stylish. I drove it for a 10 hour trip recently and it was great!!

Great car buying experience. My salesperson was fantastic, very helpful and made it so easy. everyone at the Hyundai house was great. i will definitely be a return customer. Thanks so much to everyone.

f you're in the market for a car, this is the best place to buy from. Valerie Williams was so helpful. Her customer service is excellent. I'm telling all of my friends and family to see her. thank you again.

Consumer Review

Amazing Features

by JessicaN from Alice, tx

December 21, 2018

This is a car I dreamed of since it was released 2 years ago! It’s exceeded all of my expectations and dreams! It’s worth the purchase!

We drove from Salem (>200 miles away) to check out a vehicle at Sherrell. We were a little nervous driving so far to look at a vehicle but Luis, Dave, Tyler, and Connie were all so kind and took extremely good care of us! The other reviews about them treating their customers like family is so true! Although we're from Salem, we're telling everyone we know who is in the market for a car about Sherrell... They made it the absolute easiest car buying experience we've ever had. They also made driving every mile to get there completely worth it! Thanks you guys! We'll be back!

A great experience. Purchased a new Chevrolet Suburban Premier and it was loaded! Gene at Connell Chevrolet was awesome! Did not need a Sales Manager to close the deal nor a Finance Manager to sign the deal. Gene did it all! We were a Ford family (purchased an Expedition, 2 Edge's and an Escape in the past seven (7) years), but we have now seen the best of GM and will never go back!

Consumer Review

Premier Redline Looks That Kill

by Gregg2gs from Commack, NY

December 28, 2018

We traded in our 2012 Pilot for the 2019 Premier Redline Pearl White. The seating space and comfort is so much better than the old or new Pilot. The car is so comfortable to drive and ride in for hours. The 20” wheels make it feel like you ride on a cloud and handling is superior to the base models, due to bigger wheels.
We’ve only had the car 1 week, so here are the only flaws, thus far:
1) I never liked front wheel drive vehicles and this one is a Chevy Impala all day long with the front wheel pull and oversteer when under hard acceleration.
2) The auto stop engine shut off when you stop and clicks on when starting... annoying. Feel like your stalking and makes it feel a little clicks in the transmission all the time. (Welcome to technology and the EPA)
3) The phone charging mat does not work with Apple, yet, the car has Apple play... go figure???
4) Chevy reliability scares me, so spent too much money on 7/150k extended warranty
5) not having an AWD system that engages itself is surprising and baffles me. It should be like Jeep. When the car sense you need it, engages. This car, you have to be mindful to put it on. Odd!
6) I’m an aggressive driver. The Infiniti QX60 feels faster and smoother and is AWD. The Pilot seems much more nimble and smoother in its acceleration, when gunning the car. Since Chevy sells a Vette and a Camaro, why wouldn’t they make this car more sport tuned and put in a sport suspension with the Redline edition. That would make it much more awesome. AND, they should not charge extra cause the car is already way too much money loaded.
With that said, this vehicle seems awesome. Only have a few hundred miles on and hope I get 150k with no issues. Honda never left us on the road.

Great service, communication and flexibility from John Anderson and Dave Milbrandt in closing my transaction to purchase a 2018 Chevy Colorado. Appreciate everything they did to enable a simple, straight forward sales process.

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