FAQs

What are your office opening hours?

Will you visit my premises to evaluate my business when providing a quotation?

Not always it will depend on the individual risk but if we need to visit you at your premises we will always do this by appointment and at a time convenient to you.

How long is a quotation valid for?

Your quotation is valid for 28 days.

What details will you need to know about my business?

It is helpful to have any previous insurance policies handy, and any renewal prices or quotes you have got so far. It doesn’t matter if you don’t have them though, we will guide you through the relevant questions. Basic details about your business and property will be needed, if you have any tools or stock to insure for example, a rough idea of their value would be required also.

What if my insurance requirements change during my policy term?

If something about your business or property changes, for example you wanted to fit an ATM machine in your shop, you should call us to check how it affects your insurance policy. If the change does require you to adjust your policy we can do that over the phone and update your cover as necessary. It is always worth calling to check how changes to your business might affect your cover. Some alterations may increase your risk factors and therefore should the worst happen, you might have voided your policy by not informing us of changes made.

How do I know I am getting a good deal?

UMH Insurance acts as an independent broker, we give our customers the ability to search and compare prices from a number of top insurers, so our customers know they are getting the best deal possible.