Laptop problem diagnosis

marshapJun 21, 2012, 5:29 PM

Hello,I have a dell laptop, about a week ago i noticed the battery wasnt charging..the icon would say 0% avaliable plugged in not charging..then it would constintly shut down. then i used my sons charger and the computer works but still says plugged in not charging,HELP.. does anyone know if i need a new battery or a new charger. was told by dell i need a new motherboard.

Hello,I have a dell laptop, about a week ago i noticed the battery wasnt charging..the icon would say 0% avaliable plugged in not charging..then it would constintly shut down. then i used my sons charger and the computer works but still says plugged in not charging,HELP.. does anyone know if i need a new battery or a new charger. was told by dell i need a new motherboard.