Analytics for customer service

Customer service is about understanding customers and effectively building relationships. Business Analyze helps you improve service because instead of guessing, you use real customer data to see what customer want and how you can make them happy.

quickly access key metrics and optimise responses

measure how well you are able to respond

get complete history of interactions, feedback, purchases and requests

A totally new way to see what is happening

Business Analyze is a totally new way to see what is happening on all different levels of the business. We get an immediate overview of leads, new sales, wins, losses, budgets and finances. Everyone in sales, marketing and management has found it very motivating to have greater visibility of what’s going on and what we need to do.

Henning B. Nilsen, Marketing Manager

Analytics for customer feedback and surveys

Does your survey or feedback tools provide limited analysis and reporting? Do you want to simplify ongoing or continuous surveys?

With Business Analyze you can do advanced analytics with ease and automate reporting. The results are easier to understand and you save hours of time doing calculations and preparing reports.

gather feedback from many systems into in one place

prepare reports and present results automatically on dashboards

create action lists and prioritize responses based on feedback

Let’s get you started

Getting started with analytics is easier than you think.
Ask us questions if you are just curious, chat with a consultant or request a live demo.