OneDrive cannot be accessed via Outlook on the web 'Light' - a work around is to install and use the desktop version of OneDrive.

Due to our login implementation for Office 365, you cannot map a network drive to a OneDrive location. As a workaround, please install the OneDrive desktop client.

Known Issues

External users will not be able access a OneDrive folder or file shared with them

If you share a folder or file from your OneDrive with an external user, the user will get a mail notification. When the user clicks on the link in the email message to access the folder or file, he or she will see a dialog box with an "access denied" message. This dialog box will block the external user from accessing the contents of the folder or file.

The "Get Link" option is not available when attempting to share a file or folder in OneDrive.

Troubleshooting syncing problems with OneDrive desktop

Select your operating system below for tips on how to troubleshoot syncing problems in OneDrive desktop: