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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

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Good value rooms that do what you need and are well designed. All the kids things we needed were provided and the staff were quick on check in. This hotel has a lovely beach and location, it's good for couples and travellers but it's not a five star resort. It's a three star resort that could be five star if the services were kept in good condition and were even provided. For example the gym is rusty and dirty, most facilities are closed down or under renovation. However it has a good breakfast and for the price we paid on Agoda we were really happy to stay here.

Excellent and professional SPA, good dining and all facilities you need for a relaxed vacation

9

Smooth check in at our arrival. Private transfer with hotel van was comfortable and absolute luxury.
Beautiful bungalow at the hill side in a great and green landscape with view to the ocean.
The staff performed always excellent and with friendly and smiling face.

Overall I feel this hotel is over priced. Very nice setting, very clean and tidy. Breakfast was also very good. Beach was nice although there are lots of rocks so not suitable for swimming! Grounds are all very good. Although we were staying at the top of the hotel hill there was always someone to take us up in a minivan (we aren't lazy but the hill is a 15 steep walk from the pool!). Unfortunately the New Years eve gala was mandatory so we had to pay £200 for two people. We did attend this but the wind was up, so the Buffett was cold!! They had a BBQ were I recieved raw prawns and raw chicken satay!! I complained about this when we checked out and I was told there would no refund under any uncertain circumstances. The manager was quite rude. He also suddenly decided he couldn't speak English when we continued to complain about it. Then suddenly he told us that if he gave us a refund then the staff would have to pay and that it would make them unhappy. Very unprofessional! A disappointing end to the trip.
Also worth mentioning, the hotel employs mostly phillapinos opposed to Thai people. When we spoke to one of the staff he told us they only get 300 baht for a 12 hour shift!! That's just 50p an hour. A lot of the staff can't speak English at all too. It's a shame really, as you could feel a general resentment from the staff that worked there - not the usual Thai way. All in all I wouldn't return. I think there are better places on the island for the same money!

1. The staff. 2. The facilities & amenities.3. Everything you want to do is available to you from the hotel- tours, massage, library, pool, gym etc.

8.7

Excellent. I don't usually stay at resorts but this was a very good experience. Great staff, very friendly, mostly English speaking too, which is very helpful if you don't speak Thai. We really enjoyed this hotel & probably should have stayed a few days more.