Managed Computer Consulting Glossary

Not every company can afford to have IT specialists on their payroll, but they still need access to IT services support when something goes wrong. Fortunately there are inexpensive options available for small- and medium-sized businesses.

Tech Support

It’s usually true that IT problems can be solved by contacting tech support either by phone or in a chat room and getting a few pointers, making this one of the most important kinds of IT services support. Companies can pay for tech support either by use or with a subscription.

Network Services

Very few companies have the capacity to provide their own internet access or to design and implement a company network. Bringing in an outside company to provide network-based IT services support lets your team focus on their core business.

Contractors

If you need a specific skill set, such as web development, for a limited amount of time there are plenty of contractors who offer IT services support on a project-by-project basis. This way you can avoid the costs of increasing your permanent staff without sacrificing on quality.

Which types of IT services support does your company use most often? Tell us your experience in the Comments section below.