Expertise

Photo by: Michael Salerno

Our ProcessCare SettingsSolutions & ServicesMedicare QIN-QIO

Our Process

Change can be hard. We are here to support you to make it easier. We will guide you through quality improvement initiatives providing education, tools and the road map to lead you through the process. We will work with you to understand your needs, offering innovative and practical solutions.

At the center of all of our work is the individual receiving care. One of the QI methods we employ is our innovative Holistic Approach to Transformational Change®- HATCh® model- HATCh® allows our clients to address quality improvement keeping the individual always at the center of the process.

Care Settings

Helping improve the quality and efficiency of health care is important to us — and this feeling translates into dedication to our work and results for our customers.

We consult with a wide range of providers with one thing in mind – improving the care delivered to patients. We work with:

Assisted Living

Community Physician Offices/Ambulatory Care Offices

Emergency Departments

Home Health Agencies

Hospitals

Nursing Homes

Pharmacies

Urgent Care

In addition, we serve as a contractor for local and federal government agencies, foundations, universities and research institutions implementing innovative quality improvement initiatives in all care settings.

Solutions & Services

Data Analytics

Over the past 20 years, serving as the Medicare QIO and private contractor for various providers and funders, we have built a robust team that can provide you with analytics support to make the most out of our data.

Data Analytics is more than just reports and charts. It is about understanding what to do with that information and turning into something useful and actionable. We can do that with you.

Practice Transformation

Meaningful Use, Patient Centered Medical Home, PQRS, EHRs…those are just of few of the many drivers for Practice Transformation. We can help you prepare for successful practice transformation to meet your goals and avoid costly penalties.

We often begin by evaluating a practices readiness for change. From there we can develop a customized plan that meets your needs and your timeline.

Safe Transitions

Transitions of care from one health care setting to another can often be a bumpy ride for the patient, caregivers and providers. Poorly-executed care transitions result in low patient satisfaction, high costs and sub-optimal results.

For the past 8 years we have worked with providers to improve care transitions by implementing evidence-based interventions developed with input and feedback from stakeholders from all care settings.

We take our lessons learned and use it to help your organization optimize patient hand offs, enhance patient/resident and family education and provide staff education and training.

We will work with you to identify your opportunities for improvement and build a customized framework for improving care transitions.