Prefer to call us to activate? Please use another phone to call our customer service team at 800-411-0848. If you're transferring the number from your current phone to your new phone, please don't use either phone when you call us.

This call can take up to 30 minutes. If you'd like help setting up email on your phone, have your user name and password handy.

Please note: Once your number has transferred, you will receive an e-mail from us confirming that the transfer is complete. Before you can start using your phone, you will need to follow a few simple steps to complete the activation. Please click here for instructions.

Tap a Wi-Fi network to connect to. If you select an open network, your device will automatically be connected. If you select a network that is secured with WPA, WEP, etc., enter the security key (password), and then tap Connect.