Jake’s passion for cities traces back to his normal childhood when he would spend hours perfecting hand-drawn road maps of New York’s five boroughs. As the City Success Director, he brings this same attention to detail to ensure that Citymart customers get the most out of our services. Additionally, Jake draws from his experience growing high-impact organizations to build systems that enable Citymart to deliver consistent quality as it scales. In his free time, he continues to spend hours perfecting hand-drawn road maps of New York's five boroughs.