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We arrived here for our Shearings Overnight hotel after 3 lovely nights in Amsterdam at a great hotel. Well, what can I say? This "hotel" is not worthy of a one star establishment. We were expected to drink from small paper cups in our room for any hot drinks. The meals were one choice, take it or leave it. You...

we just wanted to have a place to rest after 7 hours of travelling and before further 600 km driving. The bathrooms were quite tidy, breakfast limited, the rest appropriate. However in terms of price, it was not in relation to the quality at all.

Dear Frank,
Firstly, thank you for taking the time to post your review on our hotel.
It is with particular attention that I read your comments on the points that you have not been satisfied, in particular as regards breakfast.
We are sorry that you have not been satisfied of this service but we are also surprised because we offer...

I took my grandchildren to Germany, we drove from the North west with a plan to stay overnight in Dover and take an early ferry to Dunkirk. As I had booked a flexi ticket with DFDS we decided to cross on the 1800 ferry and hoped to find a place to stay in France, on the internet we found the...

Hello,
Thank you for taking the time to post your comment regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,

Lets start out with the conclusion: Do yourself a favor and avoid this place! Seriously.
The room my wife and I got was dirty, worn out and smelled of fungus (which there was a natural cause of - see photos). The door to the bathroom could not be closed as it was not aligned with the door frame. Other guests...

We drove from Germany to London and took the DFDS ferry from Dunkirk to Dover. I've done this several times, but the first time with the family, so we stopped for the night before crossing to let the children sleep.
I was very pleased with this simple, clean hotel, with a single room big enough for a family.
It's 20...

Thank you for taking the time to cpost your comment regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,

Nice place if you are looking to visit england, in the near from the Eurotunel. Service great , breakfast good , not so crowd at least at the end of the year. But it was a special place where we enjoy some days.

Dear Oscar,
Thank you for taking the time to post your comment regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,

My room was small but clean, although the bed/pillow combination wasn't up to scratch and I had quite a sore shoulder by the morning! There location is nice and quiet and the lake on the side is rather pretty.

Dear Emma,
Thank you for taking the time to post your comment regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We take in consideration your comment concerning the pillows...

Brilliant receptionist who really tried to make up for the short-comings of the hotel. The tv did not work properly in the first three rooms we tried. The shower was accessible if you had your climbing gear. The restaurant was closed.

I booked 15 min. before arrival via booking.com. The receptioniste wanted to charge us 10% more then the price were we booked for on booking.com. He said you have to otherwise you sleep in your car because other hotels are full at this time. Of course we didn't accept his blackmail and we went to another hotel. Please dont booked...

Sir,
We have already given you an answer about this.
You have booked a non-cancelable non-refundable rate.
On arrival, the receptionist said that the credit card number was not valid and that you could not benefit from this special rate. Indeed, this rate can only be valid if it is possible for the hotel to charge the customer's credit card....

nowt special, rooms clean, quiet, comfortable & large with lovely view over lake. staff were good and helpful, breakfast was very good. this well placed for dash to ferry in morning. tip.... the restaurant is not open every day of the week, there is a restaurant in the hotel opposite which you can use but it's expensive and there is...

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