This is most likely due to low internet bandwidth and/or and underpowered graphics card. It is required that you have either a Cable or DSL modem providing at least 800 kbps download speed. Please do not download music, movies, or games at the same time as you are watching a game, as this consumes your bandwidth. Note also that if you are on a shared network, other people may be consuming your bandwidth. For example if your children are using the web at the same time you are you may experience degradation. Contact your internet provider if you suspect you are getting less internet bandwidth then you should.

This is most likely an issue with your computer's hardware. Here's what you can do:

Make sure that your system meets our minimum requirements.

Check the CPU usage on your computer. To check this on Windows, right-click on your task bar, launch the Task Manager and go to the Performance tab. On a Mac, go to Application, then Utilities and launch the Activity Monitor. If the CPU usage while watching a video is above 50% (or 100% on Mac with a dual-core processor), try shutting down any application that may be using your CPU.

Some games may not be broadcast due to connectivity or equipment issues at the venue. Also, from time to time, games may be played in arenas that are not the regular home arena of a OHL team. In this case, the game does not have broadcast coverage and will not be available in the OHL Live service. There may be other conditions that cause a game to not be broadcast. Please also check the scrolling information ticket at the top of the page at www.ohllive.com for current game information status.

If no Highlight or VOD clips appear when you click on the tabs, it may be that no clips are available for the month selected. Click on ALL Months to see clips. If there are still no videos (after selecting All Months) then no videos have been uploaded by league.

We've tapped into two separate source of audio / video. The first is what we refer to as our "Broadcast Feed" which involves taking a television signal Webcasting it. The second is our "Scout Feed" which is the video the home team records of the game by using one camera usually located in the press box.