Complaint came in that the washer works great in all ways except that the hot water doesn't fill. I order a new valve without every seeing with my own eyes. I installed the valve and still not hot water. If you start the load on Cold/Cold it will start to fill then if you switch to Cold/Hot all water stops filling then a humming noise at the valve. I figure it needs a new main control board part# WW12X10323 ?

" Giving numerical data to Sears management is like giving a monkey a machine gun. No one knows for certain what will happen, but you can be sure of two things... It will be real messy, and only the monkey will be unharmed"

Funny you should mention the 'flood-safe' hoses. I swapped out the hot one with a regular stainless hose and now all is good, except two trips and a new valve that i didn't need to purchase. Man, learning hurts sometimes.