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Expertise

Through our strategic partnerships and expert skills, we help you to optimise your digital transformation. We have a global footprint with a direct presence in 49 countries and, through our partners, we can deliver our services in a further 103 countries.

Insights

We explore the role of technology in transforming different industry sectors. Our insights cover a range of verticals and capabilities, and show you how transformative technologies can help you accelerate growth in your organisation.

About us

We use the power of technology to help you achieve great things in the digital age. As a member of the NTT Group, we accelerate your ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. We deliver wherever you are, at every stage of your technology journey.

Accelerating ambitions through great leadership

Leadership

The board of Dimension Data plc, consisting of five Executive Directors and four Non-executive Directors.

The Group Executive Committee is responsible for running the business and participates in formulating the Group's strategy.

Board of Directors

Group Executive Committee

Australian Executive Committee

Jeremy Ord

Executive Chairman

Jeremy is the Executive Chairman of Dimension Data

Jeremy has held numerous executive roles, accelerating the Group’s ambition to deliver comprehensive, innovative, and award-winning ICT results across the globe.

As one of the founders of Dimension Data in 1983, Jeremy’s roles within the company have been that of Managing Director, Chief Executive Officer, and Executive Chairman.

Outside of Dimension Data, Jeremy is also the Non-executive Director of Britehouse and Tradebridge. As a great sports enthusiast, Jeremy has a special interest in cycling.

Jason Goodall

Group Chief Executive Officer

Jason is the Group Chief Executive Officer of Dimension Data.

He first joined Dimension Data as the Managing Director of Middle East and Africa in 2003. In 2010, Jason served as Group Chief Operating Officer, and in June 2016, he joined Dimension Data’s Board of Directors.

In 1998 Jason was appointed the Chief Financial Officer of OmniLink, a Dimension Data subsidiary that later merged with Internet Solutions. From 2001-2003, he was the Chief Operating Officer at Internet Solutions.

Jason holds a CA (SA) from the University of Witwatersrand, South Africa.

Based in London, Jason travels extensively and serves as a Non-executive Director of the Sunshine Golf Tour in South Africa. A keen sportsman, Jason enjoys long distance running, cycling, and triathlons.

Stephen Joubert

Group Executive – Data Centres

Steve is the Group Executive: Data Centres, and helps clients create next-generation data centres, serving as a business response centre that will scale to meet the growing demands of their organisations and digital-first users.

Steve joined Dimension Data as the Group Finance Director in Network Services in 1996, and in 2000 he joined the Board of Directors. In 2002, he occupied the role of Executive of Services and Solutions until 2013.

From 1990-1996, Steve worked for PricewaterhouseCoopers.

Steve holds a CA (SA) from the University of Witwatersrand, South Africa.

Based in Johannesburg, Steve is a sports aficionado and enjoys playing golf and cycling.

Patrick Quarmby

Non-executive Director

Patrick is a Non-executive Director of Dimension Data.

Patrick has been a Director of Dimension Data since 1996, and was appointed to the Board of Dimension Data Holdings plc at the time of its listing in London and Johannesburg in 2000. In July 2002, he was appointed Chairman of Datacraft Asia.

Prior to joining Dimension Data, Patrick was Managing Director of Standard Bank in Hong Kong, a Director of Standard Bank in London, and a tax partner at Ernst & Young South Africa.

Patrick graduated with honours for his CA degree from the University of Cape Town.

Based in Johannesburg, South Africa, Patrick is a board member of Tradebridge and Nihilent.

David Sherriffs

Chief Financial Officer

David Sherriffs manages the financial strategy of Dimension Data with turnovers of USD 8 billion, more than 28,000 employees, across 47 countries.

Dave first joined Dimension Data as part of the Finance Team in 1997, later becoming the Vice President of Business Development Europe in 2000. In 2003, he became the Group Executive for Operations, and since 2004, Dave has been in the role of Chief Financial Officer.

Dave attended the SAID Business School at the University of Oxford in England.

Rory Scott

Independent Non-executive Director

Rory is an Independent Non-executive Director of Dimension Data.

Rory was the Group Financial Director from 1987 - 1991. He served as Non-executive Director on the board of Dimension Data Holdings Ltd and then Dimension Data Holdings plc at the time of its listing in 2000. He also holds the post of Chairman of the Audit Committee and is a member of the Remuneration Committee.

Rory is a sports enthusiast (especially rugby and golf). He’s also a connoisseur of wine and single malt whisky.

Tsunehisa Okuno

Senior Vice President and Director – Global Business Office, NTT

Tsunehisa has been a Non-Executive Director of Dimension Data since 2011.

Before joining Dimension Data’s Board of Directors, Tsunehisa was the Director of Corporate Planning for NTT Communications Corporation, and the Senior Manager of the Corporate Strategy Planning Department for NTT from 1999 – 2001.

Tsunehisa has a qualification from MIT/Sloan School of Management.

A fan of Premier League and Borussia Dortmund football, Tsunehisa’s interests include enjoying wine, eating curries, and spending time with his family.

Hideki Kurihara

Non-executive Director

Hideki is on the Board of Dimension Data as a Non-executive Director.

From 1998 till 2007, Hideki was based in United States and engaged in North American Internet, data center, and hosting business for NTT Communications. He served in positions such as General Manager of Enterprise Hosting and Vice President of Global Product Strategy. Since 2007, Hideki has been based in Japan, serving in global management positions such as Vice President of Cloud services at NTT Communications. In 2017, he was appointed the Vice President of the Global Business Office at NTT.

Outside of work, Hideki has an interest in outdoor sports, including fishing and Japanese martial arts.

Akitoshi Hattori

Non-executive Director

Akitoshi was appointed to the Board of Dimension Data Holding plc as a Non-executive Director and a member of the Audit and Risk Committee in 2017.

He’s a chartered financial analyst and certified accountant. He was Manager of Corporate Management Strategy Division at NTT until 2008 when he was appointed Manager of the Corporate Sales Department at NTT Communications Corporation.

He also serves as a Senior Manager of the Global Business Office at NTT and as a Board Director of NTT Security Corporation.

Akitoshi enjoys spending time with his family, reading, and watching movies.

John Newbury

Non-executive Director

John was appointed to the Board of Dimension Data as a Non-executive Director in 2011.

From 1987-2000, John was the Chief Executive Officer of Nissan South Africa, and from 2009 he served as the Lead Director of Supergroup.

Based in Johannesburg, John’s great passions in life are classical music and the opera, as well as sports – his favourites being golf and rugby.

Jason Goodall

Group Chief Executive Officer

Jason is the Group Chief Executive Officer of Dimension Data.

He first joined Dimension Data as the Managing Director of Middle East and Africa in 2003. In 2010, Jason served as Group Chief Operating Officer, and in June 2016, he joined Dimension Data’s Board of Directors.

In 1998 Jason was appointed the Chief Financial Officer of OmniLink, a Dimension Data subsidiary that later merged with Internet Solutions. From 2001-2003, he was the Chief Operating Officer at Internet Solutions.

Jason holds a CA (SA) from the University of Witwatersrand, South Africa.

Based in London, Jason travels extensively and serves as a Non-executive Director of the Sunshine Golf Tour in South Africa. A keen sportsman, Jason enjoys long distance running, cycling, and triathlons.

Andrew Briggs

Group Executive - Sales

Andrew Briggs is Dimension Data’s Group Sales Executive. Andrew uses his knowledge and expertise of the IT industry to empower the sales teams to boost their sales performance across Group with specific focus on our global and international clients.

Andrew first joined Dimension Data as the Customer Interactive Solutions and Converged Communications Lead in 2003. In 2008, he was appointed Group Executive of Sales.

Between 1990 and 1997, Andrew worked as a managing consultant for Merchants, a Dimension Data subsidiary. Following our acquisition of Merchants, Andrew relocated to South Africa to join the Dimension Data team.
Andrew received a qualification from the University of Paisley in Scotland.

Andrew Coulsen

In 2000, Andrew first joined Dimension Data as the Chief Operating Officer for the UK. In 2009, he became the Chief Executive Officer of Dimension Data Europe.

From 1996 – 2000, he worked as the Chief Financial Officer of Com Tech.

Andrew holds a Bachelor of Accounting from the University of Sydney, Australia.

On the Board of Directors for over 22 companies, his hobbies include spending time with his family, skiing, and cycling.

Bill Padfield

Group Chief Operating Officer – Services

Bill Padfield, is the Group Chief Operating Officer of Services.

Bill joined Dimension Data Asia Pacific as Chief Operating Officer in 2001 and was appointed as an Executive Board member in 2002. From 2003 to 2006, Bill held the position of Chief Executive Officer of Dimension Data Asia Pacific, and in 2016 he was appointed Chairman – that same year, Bill was selected as Group Executive of Services.

Bill has 39 years of IT and telecom industry experience in Europe, North America, the Middle East, and Asia Pacific. He’s worked with Alliant Computer Systems and Prime Computer. Prior to Dimension Data, he was the Senior Vice President and General Manager of Asia Pacific Australasia for Equant, and was a member of the global executive team that successfully took Equant through its IPO on NYSE and Paris in 1998.

Bill is a graduate of the INSEAD Advanced Management Program.

Based in Singapore, Bill is also a member of the Halogen Foundation Singapore Board, a not-for-profit organisation that seeks to inspire and influence young leaders.

Bruce Watson

Group Executive – Global Cisco Alliance

Bruce is the Group Executive for the Cisco Global Alliance. He believes in the power of partnership to achieve client ambitions, and as one of Cisco’s top five partners globally, Dimension Data has enjoyed a relationship with them for over 25 years.

He was one of the founding members of Dimension Data in 1983, and between 1998 and 2002, Bruce was a member of the Board of Directors of Dimension Data Holdings Ltd. He was responsible for developing the Group’s global networking services operations, and all operations in the UK and Europe.

Bruce holds a Bachelor of Science from the University of the Witwatersrand, South Africa.

Bruce is also a board member of Britehouse Technologies and has a keen interest in golfing and wildlife photography.

David Sherriffs

Chief Financial Officer

David Sherriffs manages the financial strategy of Dimension Data with turnovers of USD 8 billion, more than 28,000 employees, across 47 countries.

Dave first joined Dimension Data as part of the Finance Team in 1997, later becoming the Vice President of Business Development Europe in 2000. In 2003, he became the Group Executive for Operations, and since 2004, Dave has been in the role of Chief Financial Officer.

Dave attended the SAID Business School at the University of Oxford in England.

Ettienne Reinecke

Ettienne Reinecke is the Group Chief Technology Officer. In this role, Ettienne’s background in computer systems engineering ensures that Dimension Data’s technology aligns with the company’s goals.

Ettienne was appointed Dimension Data’s Chief Technology Officer in 1998, the position he still holds today. From 1998 – 2002, he was on the Dimension Data Board, and in 1999 he became the Director of the Dimension Data subsidiary, OmniLink.

In 2011, Ettienne was instrumental in establishing Dimension Data’s Cloud Business Unit, and is also Dimension Data’s executive responsible for joint development initiatives with the NTT Group. In 2013, in addition to his role as Group CTO, Ettienne was appointed Group Executive – End-user Computing.

Ettienne holds a Masters in Engineering, Computer Systems Networking and Telecommunications from the University of Pretoria, as well as a Bachelor of Engineering from the University of Stellenbosch.

Outside of work, Ettienne has a keen interest in ultramarathons, surfing, and ocean rowing.

Grant Bodley

Chief Executive Officer: Dimension Data Middle East & Africa

Grant Bodley is the Chief Executive Officer for Dimension Data Middle East and Africa. With a strong business background and an IT focus, he’s able to bridge the gap between IT and business for our clients.

From 2007- 2012, Grant held the position of Business Head: Middle East and Africa IT Outsourcing for Dimension Data. Since then he has held dual positions for the role of Sales Director for Middle East and Africa, as well as Chief Executive Officer.

Grant holds a Bachelor of Agricultural Administration from the University of Stellenbosch.

Joe Manuele

Group Executive – CX and Workplace Productivity

Joe is the Group Executive of CX and Workplace Productivity. Joe’s on the pulse with how people are using technology to communicate, and he’s fully committed to helping our clients use our tailor-made on-premise, in the cloud, or fully outsourced communications technology to connect people with business outcomes.

In 2015, Joe joined Dimension Data as Group Executive: CX and Collaboration.

Prior to joining Dimension Data, Joe was Vice President of Global Cloud Services of Avaya, where he focused on driving strategic go-to-market activities and client engagement. Joe also held the position of Sales Operations Director for Cisco, as well as the Executive Vice President Worldwide Sales, Customer Support and Field Marketing for Actelis Networks.

Joe studied Computer Science at the Control Data Institute.

Fluent in Italian and French, Joe is also an avid golfer at his home course in Half Moon Bay, California, and has completed six marathons in support of the AT Children's Project.

John Lombard

Chief Executive Officer – Asia Pacific

John joined in 2016 as the Chief Executive Officer of Dimension Data Asia Pacific. With over 25 years of leadership and management consulting experience, John helps clients unlock the value of their IT investments. This is critical as the Asia Pacific team continue to transform themselves to a next generation IT services company.

Before he joined Dimension Data, John worked for SAP as their Head of Services for Asia Pacific Japan, as well as the Chief Executive Officer and Managing Director of Crowe Howarth.

John holds a Bachelor’s in Computer Science from Swinburne University of Technology in Australia.

Marilyn Rose Chaplin

Group Executive – People and Culture

Marilyn Chaplin is the Group Executive of People and Culture. With over 30 years’ experience in both the corporate and academic world, Marilyn ensures that we attract and retain the best people.

Prior to joining Dimension Data in 2012, she worked as a Managing Director for the International Centre for Management Development (ICMD), in partnership with the London Business School and Manchester Business School. ICMD was later acquired by Dimension Data, and Marilyn was appointed HR Director.

Holding a bachelor’s degree in marketing, Marilyn further went on to obtain her Master’s degree (cum laude) in Business Strategy and Marketing from the University of Cape Town, South Africa.

Based in London, Marilyn enjoys cycling and loves good food and wine.

Matthew Gyde

Group Executive – Security

Matthew is the Group Executive of Security. His career in IT security spans almost 20 years, providing him with a deep understanding how security platforms should be implemented and managed to ensure our clients’ businesses remain competitive, while minimising their risk.

Matt joined Dimension Data as our Global General Manager of Security Solutions in 2012.

From 1997-2004, he was the Regional Sales Manager for Secure Computing. From 2004-2006, he headed up the role of Sales Director of SurfControl Asia, before joining the Datacraft Asia team as their General Manager of Security Solutions.

Neil Louw

Group Chief Information Officer

Neil is Group Chief Information Officer for Dimension Data. In his role, Neil is responsible for executing Dimension Data Group’s strategy to ensure we are services-led, outcomes-based, and deliver on our own platforms. He’s also focused on driving transformational programmes across the organisation.

Neil currently owns and manages Dimension Data’s digital assets, which include our customer experience, analytical, business and infrastructure systems.

Prior to Neil’s current role, he has held other remits within Dimension Data including Group Executive –Transformation, where he was responsible for leading the transformation of internal operations along with the implementation of the company’s digital platform. As Chief Technology Officer – Europe, his responsibility included the definition and execution of Dimension Data Europe’s digital practice.

Outside of work, he has keen interests in photography, cycling, and skiing.

Paolo Masselli

Group Chief Operating Officer – Go-to-Market

Paolo Masselli is the Group Chief Operating Officer, Go-to-Market. In this role, Paolo is responsible for developing, building, and delivering Dimension Data's go-to-market strategy, driving sales globally, and managing its key technology partners.

Prior to this appointment, Paolo was CEO of Britehouse, one of the Group’s brands in South Africa. He has extensive experience in establishing, transforming and running businesses, and most recently, was instrumental in merging and consolidating various entities of Dimension Data Applications and the Britehouse Group into a single applications business with a common brand.

Paolo was first appointed by Dimension Data in 2000 when he held the role of Sales Director for Dimension Data Interactive Communications. He has served as a member on boards of all Britehouse Holdings companies and was a Board Member of the SAP African User Group (AFSUG), representing SAP partners.

Paolo holds a Bachelor of Science in Mechanical Engineering from the University of the Witwatersrand, South Africa and a Bachelor of Commerce from Unisa (University of South Africa). He is also registered as a Professional Engineer.

Outside of work, Paolo enjoys being with his family, travelling, sports cars, cycling and playing golf. He also enjoys watching sports, specifically Formula 1, MotoGP, rugby and cricket.

Rob Lopez

Group Executive – Networking

Rob Lopez is the Group Executive of Networking. Rob’s key focus is on helping the client build networks that are responsive to cloud-computing with its myriad benefits, all the while maximising our client’s business functions and communications, in turn, reducing their costs and complexity.

Rob joined Dimension Data Solutions as a Business Development Manager, before moving into his position as Dimension Data Group’s Executive – Networking in 2013.

Rob received a National Higher Diploma in Electrical and Electronic Engineering from the University of Johannesburg.

Ross Wainwright

Chief Executive Officer – Dimension Data Americas

Ross Wainwright serves as Chief Executive Officer for Dimension Data Americas, responsible for the strategic leadership and operations of Dimension Data in North and South America. Ross brings many years of executive leadership and operational experience, including nearly 15 years with SAP.

During his tenure at SAP, Ross served as Chief Customer Officer for its S/4HANA cloud business unit. Prior to that, he held the roles of Global Head of Financial Services where he had end-to-end responsibility for the SAP Financial Services industry, as well as Global Head of Financial Services. Ross also served as Chief Operating Officer for North America, and Executive Vice President of Services for North America, where he led a team of over 3,400 across sales, consulting, delivery and education. He also held senior leadership positions within SAP’s license team and in services sales.

Before joining SAP in 2002, Ross held several senior sales management positions at Parametric Technology Corporation.

Ross holds a bachelor’s degree in English and History from Western University in Ontario, Canada.

Ross and his family are based in Chicago, Illinois.

Ruth Rowan

Ruth Rowan is the Group Executive for Marketing for Dimension Data. In this role, Ruth drives the company’s group marketing strategy, and manages a global team responsible for brand activation, proposition development and product marketing, corporate communications, thought leadership, channel and partner marketing, client marketing, insight, campaign development and execution, and marketing operations.

Prior to joining Dimension Data in 2015, Ruth was Chief Marketing Officer Asia, Middle East and Africa for BT based in Hong Kong.

Ruth holds a Masters degree in Human Sciences from Oxford University, and a Chartered Institute of Marketing (CIM) diploma. She's an active member and Fellow of the Marketing Society and was the Founding Chair of the Society in Asia in 2013.
Ruth is based in London, travels extensively and in her spare time enjoys being outside, running and hiking in the hills with her husband and pet dog.

Scott joined Dimension Data plc in 2000 as Vice President of Finance, a position he held for five years before being appointed Managing Director of Conscripti (a joint venture between Dimension Data MEA and Tata Consultancy Services). Dimension Data established Britehouse in 2007 and Scott was appointed as its Group CEO.

Scott holds a CA (SA) from the University of Cape Town, South Africa.

Scott is passionate about the possibilities of the digital economy and, when not at work, he enjoys time with his family, cycling, playing golf, and flying helicopters.

Stephen Joubert

Group Executive – Data Centres

Steve is the Group Executive: Data Centres, and helps clients create next-generation data centres, serving as a business response centre that will scale to meet the growing demands of their organisations and digital-first users.

Steve joined Dimension Data as the Group Finance Director in Network Services in 1996, and in 2000 he joined the Board of Directors. In 2002, he occupied the role of Executive of Services and Solutions until 2013.

From 1990-1996, Steve worked for PricewaterhouseCoopers.

Steve holds a CA (SA) from the University of Witwatersrand, South Africa.

Based in Johannesburg, Steve is a sports aficionado and enjoys playing golf and cycling.

Steve Nola

Steve Nola is the Chief Executive Officer in Australia. As part of his role, Steve has led multiple and diverse service teams, while managing the thriving acquisition programme for our cloud business.

Steve held the role of Chief Executive Officer of Dimension Australia from 2001- 2011. He returned to this position in October 2016, following a successful period as founding global CEO for the Dimension Data Cloud Solutions Business Unit between 2011 and 2016.

Steve holds a Bachelor of Electrical Engineering (Hons) from the Royal Melbourne Institute of Technology majoring in Robotics. In 2010, Steve was inducted into ARN’s Hall of Fame for his pioneering work in the ICT industry and his entrepreneurial flair.

Steve Nola

Chief Executive Officer

Steve Nola is Chief Executive Officer of Dimension Data Australia. Steve is well recognised for his strategic business leadership and his ability to sustain growth.

He returned to this role in October 2016 following a successful period as founding global CEO for Cloud Solutions from 2011-2016. He was previously CEO of Dimension Data Australia from 2001-2011 and is now a Director.

He holds a Bachelor of Electrical Engineering (Hons) from the Royal Melbourne Institute of Technology, majoring in robotics. In 2010, Steve was inducted into ARN’s Hall of Fame for his pioneering work in the ICT industry and his entrepreneurial flair.

Tania serves on the executive committee. She combines IT industry experience, deep business understanding, and strategic marketing. She has successfully developed and launched a series of innovative programs over the past six years, focused on client engagement, sales enablement and training, and flagship events.

Tania holds a Bachelor of Business with a double major in marketing and management.

Debra Bordignon

Chief Technology Officer

Debra sits on both the executive and the strategy and innovation committees. As CTO, Debra leads the portfolio strategy transforming the Group from its traditional supply of infrastructure technologies and systems integration to become a leading services integrator enabling digital enterprises and eco-systems.

Debra facilitates an exchange of global R&D and innovations between NTT, Dimension Data, partners, and clients. She shapes co-innovation initiatives, strategic partnerships and ventures, with focus across the industries of higher education, public sector, health, and financial services.

Debra holds a Bachelor of Applied Science, is a graduate of the Australian Institute of Company Directors, and has completed executive leadership education at Harvard Business School.

Duncan Brown

Director – Strategy and Innovation

Duncan Brown was appointed the Director of the Strategy and Innovation Office in 2016. He’s on the executive committee, reporting directly to the CEO, and is also a member of the strategy and innovation committee. Duncan’s role focuses on the development of long-term strategic relationships with business partners, in particular co-innovation in the emerging technology arena.

He brings deep skills and experience across a broad range of functions, including financial analysis, service delivery, solution development, operational execution, business development, and sales.

Duncan holds a Masters in Business Administration, and a Bachelor of Social Sciences with Honours.

Susie Cotroneo

Director – People and Culture

Susie Cotroneo is Director of People and Culture. Susie leads the state-based People and Culture teams, and aligns those teams' services to our strategic business needs.

Susie defines and manages the people management frameworks, policies, and programs which allow us to attract, engage, develop, and retain talent. She works to foster an environment where employees are engaged and developed to achieve their potential. We’ve been named an accredited 2016 Top Employer for the third consecutive year.

Gavin Douglas

Director of Sales

Gavin Douglas is Director of Sales, responsible for delivering our Australian revenue and gross margin.

Gavin joined Dimension Data in July 2005 as Sales Manager of the New South Wales business, and was promoted to the role of Director of Sales in October 2012. With a passion for pioneering new market opportunities, he connects corporate vision to local team execution, and successfully coaches his teams to solve complex client challenges and execute strategic account and opportunity plans.

Gavin holds a Bachelor of Technology (manufacturing engineering).

David Gold

Director Transformational Services

David Gold is Director Transformational Services and an executive committee member. He’s responsible for setting the strategic direction for Data Centre, IT Outsourcing, and ITaaS.

David’s career spans more than 18 years with us, holding numerous roles from Business Unit Manager for Networking, solutions management, General Manager for Managed Services, and most recently General Manager for Enterprise Services.

David holds a Master’s degree in Electrical Engineering from the University of Cape Town. He serves as a non-executive board member for Viiew, a Dimension Data company. He has received numerous internal awards, notably the Australian CEO Award, and the Global CEO Award for Global Senior Leader of the Year in 2014.

Craig was promoted to this role in 2005, and was appointed to the executive committee in 2011.

He completed a MBA Executive from the Australian Graduate School of Management in 2007 and holds bachelor degrees in commerce and accounting. He is a member of the Institute of Chartered Accountants in Australia.

Aiden Heke

Director of Services

As Director of Services for Dimension Data Australia, Aiden is responsible for the delivery of consulting, technical support, and managed services to clients. Aiden’s expertise in rebuilding high performing teams, and predicting the impact of emerging trends allows him to realise the practical applications of market opportunities. His team is currently focused on realising the benefits of automation and digitisation of internal client service operations.

Aiden's background as a seasoned senior executive provides an excellent perspective on how services are provided to major client accounts.

Aiden has completed a Senior Executive Programme in Business Administration and Management and holds a Bachelor of Business Studies.

Tim McElwaine

Chief Operating Officer

Tim McElwaine is Chief Operating Officer, responsible for the overall operations and performance of the business, driving client experience, and improving operational efficiencies. His remit includes revenue and sales growth, cost and margin control, and financial goal management. He is a member of our Australian executive committee.

Prior to moving into his current role in May 2015, Tim was our Regional Operating Officer. Since joining us in 1999, he has worked in a variety of operational and senior management roles.

Tim holds a Bachelor of Information Technology, a Masters in Technology Management, and a Masters in Business Administration. He has completed the Australian Institute of Company Directors course. Tim is a non-executive director, and Company Secretary of Viiew Australia, a Dimension Data company.

Mark Miller

Chief Information Officer

Mark Miller is Chief Information Officer, responsible for providing strategic leadership on technology operations and innovation across the Australian business.

Mark was appointed CIO in November 2013, following his role as General Manager Microsoft Solutions – Application Integration. In this role, Mark was responsible for the business and financial strategy of that business unit, dedicated to building solutions based on Microsoft's collaboration and information management platform technologies.

Mark holds a Bachelor of Science in Material Science and Engineering from Purdue University in Indiana, USA. He is also Chairman of the Board of SQL Services, Dimension Data's subsidiary operating in Australia and New Zealand.

Ken Westwood

Chief Operating Officer

Ken Westwood is Chief Operating Officer. In this role, Ken has operational responsibility for all businesses in the Australian region: Dimension Data, Oakton, SQL Services, and Viiew. He’s focused on extending our reputation as a client-centric, services-led organisation, and is continuing to drive the execution of our transformational strategy around cloud, managed services, and security services.

Ken brings invaluable management expertise and, in addition to his operational experience, more than 25 years’ experience working in senior executive roles for several organisations focused on ICT services.