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The Story Behind the Persian Carpet

The Persian carpet is an essential part of Persian art and culture. Carpet-weaving is undoubtedly one of the most distinguished manifestations of Persian culture and art. Iran is also the world's largest producer and exporter of handmade carpets, producing three quarters of the world's total output. The art of carpet weaving existed in Iran in ancient times, according to evidence such as the 2500-year-old Pazyryk carpet, dating back to 500 B.C., during the Achaemenid period. Wool is the most common material for carpets but cotton is frequently used for the foundation of city and workshop carpets. There is a wide variety in types of wool used for weaving.

Authenticity

We guarantee that all of our rugs are 100% hand knotted in the origin countries as stated per rug descriptions unless stated. We provide an authenticity certificate for rugs of above £500 in value and for any rug with less value, authenticity certificate could be ordered.

Warranty

Upon purchase, Rugs of London provides a full 1 year warranty on any rug from the date of delivery to your premises. Upon referral of the warranty for damaged rugs, Rugs of London reserves the rights to inspect and evaluate the rugs to measure the extent of the damage. Damages caused by misuse and bad handling will not be covered by warranty and customer will therefore be responsible for the relevant repair costs. The customer will pay the shipping costs in case of warranty reparations.

Shipping & Deliveries

Our prices are subject to change following exchange rate fluctuation or changes in the rug industry. All the prices are inclusive of VAT. The shipping rate for orders of above £250 in the UK is free and if under there will be a £20 delivery cost. Shipping to EU is free of charge for orders above £4,000, and if under there will be a standard rate shipping fee of £50. There is a delivery charge fee for destinations outside Europe which varies depending on the destination; please contact us for a quotation.

Money Back Guarantee

You have a 14 day money back guarantee policy. If you return the rug within 14 days and the condition of the rug is unaltered we can refund the full purchase price to you . Kindly note that it is your responsibility to package the rugs product for return and to make sure that it arrives at our showroom completely undamaged. You are also to cover the return delivery costs involved alternatively you are welcome to deliver the product directly to our offices. Upon completion of return and satisfactory evaluation we shall credit your total purchase amount. If the product is damaged when returned, we are unable to process the return.

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