JeepCares,
Do you have any additional insight as to why my VIN did not show up in DealerConnect for TSB 21-003-13? My Jeep meets all the requirements listed in the TSB. I plan to take it into the dealership service department tomorrow morning and want to have my ducks in a row. Hopefully your inquisition into the matter resulted in a DealerConnect VIN update. Thanks again! RichWK2

JeepCares,
Do you have any additional insight as to why my VIN did not show up in DealerConnect for TSB 21-003-13? My Jeep meets all the requirements listed in the TSB. I plan to take it into the dealership service department tomorrow morning and want to have my ducks in a row. Hopefully your inquisition into the matter resulted in a DealerConnect VIN update. Thanks again! RichWK2

I believe the service bulletin was put in again (since when it was first published.) Please let me know if there is an issue with your VIN..

I visited my Jeep Service Department this morning to make an appointment to have this TSB performed next Monday. I had the service writer run my VIN through DealerConnect to double-check that this TSB applies in the eyes of the service writer. I am glad to report back that it now in fact does! I am looking forward to getting this driveline bump issue resolved on Monday and enjoying my WK2 even more when I drive it!

I had TSB 21-003-13 applied - the rear bump feel when accelerating is different, still there sometimes, but better. I used to feel it almost every time I accelerated, now only intermittantly. Still notice it on left hand turns from a stop. The bump doesn't feel as pronounced as it was previously.

Since it's better and the primary reason for the TSB was to fix a 4WD Sand Issue, I'm good to go and do not plan to worry about it anymore...

Brought mine in for Serv 4wd issue and service manager said I had a steering sensor code and they are replacing that instead. I tried explaining about the TSB but he said "you have the latest version" I'm not going to be happy if they change the steering sensor and it happens again. Which I'm almost sure will be the case.

Brought mine in for Serv 4wd issue and service manager said I had a steering sensor code and they are replacing that instead. I tried explaining about the TSB but he said "you have the latest version" I'm not going to be happy if they change the steering sensor and it happens again. Which I'm almost sure will be the case.

Drove the Jeep today to see if there is anything else wrong with it. I'm dropping it off at the dealer this evening until tomorrow to get all updates/tsb's applied. Also an oil change and detail is getting done; both possibly complimentary (first oil change). I'm sitting just under 10k miles on the odometer. I can't wait to get out to the beach this summer.

Just tried to have the TSB applied again. Instead they replaced the steering column control module. Invoice says "performed electronic diagnosis found steering angle sensor shorted internally. Replaced sensor and cleared code" I gave them the TSB# and regarding that they wrote "found vehicle software up to date. TSB does not pertain to vehicle at this time."

I'm kind of pissed because I literally had the Serv 4wd error and also binding on steep grades. Service guy at the front desk said the steering sensor can cause this. My thought was the bad software in the drivetrain control module popped a code due to the inputs while driving on the sand.

Thoughts? I'm thinking a trip back to the beach will result in another Serv 4wd error and I'm not going to be happy. Sensor cost me $100 for deductible on extended warranty.

I'm pretty sure. (Like 95%) it applies to my truck. Since you know it happened to me twice. They told me I already have the latest software. The incompetence level is unreal. I'd also love to know how they could tell it was an internal short in the sensor.