Moving house

When you purchase a property your solicitor will complete the necessary paperwork to transfer the Title of the property into your name/s. Icon Water is subsequently notified by the Land Titles office of the transfer and we will establish a water and sewerage account in the name/s as listed on the Title.

Once your account has been established we will send you a welcome pack with information about any debt that may have accrued since the issue of a conveyancing certificate; and our services and the network.

Requesting a special read is standard good practice so that any usage can be appropriately apportioned between the seller and buyer.

New land owners

When you purchase a vacant block of land we will be notified by the Land Titles office and we will establish a water and sewerage account in the name/s as listed on the Title.

Once your account has been established we will send you a welcome pack with information about our services and the network. Supply charges will be levied on your account for services that will become available for your property's connection.

If you are renting

The water account will remain in the property owner’s name.

If you are renting your property to tenants

If you are renting your property through a real estate agent, you can choose to redirect your bill to your agent for them to manage.