10 Minutes Versus 10 Days

I just moved apartments in Andorra and asked them if I could keep my current 100MbpsFTTH account (actually tops out at 83Mbps), related phone number etc - and the answer was "yes, of course" (with a bit of Catalan thrown in for good measure, most of which I ignored).

Ten minutes after walking out of their offices I got a notification that the new account had gone live at the new apartment. Plugged in my router and - yes - all working.

My father, just recently, finally decided at 73 to get a laptop and go on the 'net. It took BT TEN DAYS to give him an ADSL connection (which is running at about 4.7Mbps down and 230Kbps up (should be 8Mbps/1Mbps. Is Yorkshire really THAT backwards compared with Andorra? (answers on a virtual postcard in Dropbox).

Or is it a TelCo thing? Surely not... And Andorra Telecom IS a monopoly...