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Dilbert enters Wally's cubicle and asks, "Do you want to watch a numbing?" Wally responds, "You know I do!" Dilbert and Wally are walking. Wally asks, "Where is it?" Dilbert responds, "Cubicle 15950." Alice comes out of her cubicle and asks, "Are you going to the numbing?" Wally responds, "You know we are!" Wally, Alice, and Dilbert approach Asok. Asok asks, "What is a numbing?" Wally responds, "It's the moment that an employee's brain numbs to the pain of working here." Wally says, "It's actually quite beautiful." Dilbert adds, "No two are alike." A coworker sits at his computer. He exclaims, "I can't take this anymore!! Gaa!! Gaa!!" He pauses and then says, "Ooh." He takes another pause and then asks, "What the...?" The coworker is stiff with his arms out. Wally, Alice, Dilbert, and Asok watch from over the cubicle wall. Asok looks horrified. Dilbert says, "It's okay - he's in a happy place now."

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Dilbert points to a slide and says, "As requested, I put together a list of functions we should outsource." Dilbert continues, "I limited my list to things we don't do well." The Boss and Wally listen as Dilbert's voice continues, "Marketing, quality control, engineering, finance, human resources, and customer support." Dilbert says, "That leaves us with our core competence..." Dilbert continues, "... Sitting around a brown table." Dilbert says, "And, of course, our ability to speak honestly without fear of retribution." The Boss says, "You will never get another raise as long as I'm alive." Dilbert responds, "Well, that puts a lot of pressure on the brown table strategy."

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"Wally, why have you been charging all of your hours to my project?"
"I invited you to one meeting. It lasted one hour."
"Do you think I would go to a meeting without extensive preparation?"
"Okay.. that's another hour."
"How many more do you need explained?"
"Fifty-eight."
"After the meeting, I sat quietly and evaluated what everyone said. That took fity-seven hours."
"Ha! You're still an hour short. Explain THAT!"
"Do you mind if I sit quietly and think about that question for a while?"

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The Boss addresses a meeting, "All the important decision-makers in the company in this room." The Boss continues, "No little people are allowed because we'll be making important strategy decisions." The Boss continues, "First, let's make decisions about project Opal." The Boss continues, "Does anyone know what the project is or what we need to decide?" A man raises his hand and says, "My executive intuition tells me we should cut the budget by 10&#037;." Another man turns to him and says, "I think Opal is one of your projects. It's named after your daughter." The first speaker grabs his own head and says, "Wait.. a new intuition is coming in now... it says to increase the budget." Dilbert asks the Boss, "Why are those meetings secret?" The Boss replies, "You don't want to know."

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The Boss is with another man and introduces him to Dilbert. The Boss says, "Dilbert, I'd like you to interview Matt for our department." Dilbert asks Matt, "There's a three-year gap in your work history. What were you doing?" Matt replies, "One day I was balancing my checkbook and noticed a bank error." Matt continues, "So I embarked on a three-year mission to make the bank admit its mistake!" Matt continues, "I worked the phones day and night, rarely eating or bathing." Matt continues, "Then came the sit-ins, the media frenzy and the landmark court case." Matt exclaims, "The bank claimed that seven minus four is three. And I'm like, 'Since when?'" After the interview, The Boss asks Dilbert, "Would he fit in?" Dilbert replies, "Unfortunately, yes."

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The Boss calls after Dilbert, "Dilbert, I want you to write a letter to our new customer." Dilbert follows The Boss down the hall. The Boss continues, "I'll tell you what to say, then you'll go write it and I'll sign it." The Boss sits at his desk and continues, "This way I won't waste my valuable executive time." He pauses and then continues, "It's efficient." Dilbert responds, "Yes, that's one possible outcome." He pauses and then continues, "Here's another." Dilbert continues, "You'll keep forgetting to mention important things that should be in the letter." Dilbert continues, "I'll be trapped in an endless loop of writing, tracking you down, getting criticized and starting over." Dilbert continues, "Or you could simply write the letter yourself and save us both a huge hassle." The Boss responds, "In paragraph one, say something like 'Hi.'"

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The Boss is hiding behind a doorway as Dilbert walks toward him. The Boss thinks, "The Master of Delegation hears the footsteps of his prey." Sticking his head out the door, The Boss says, "Hi." A startled Dilbert exclaims, "Gaaa!!" The Boss says to Dilbert, "Call this vendor and tell him I want the third thing he told me about." Dilbert says to The Boss, "Okay. That will save two minutes of your valuable time." Dilbert says, "When the vendor asks me dozens of questions should I just guess at the answers?" Dilbert asks The Boss, "Or would you prefer to spend an hour giving me enough background so you can avoid a two-minute call?" Dilbert says, "You know what's funny? This conversation lasted a minute... And there are two of us." The Boss asks, "Are you done?" Dilbert says, "I think you wrote down your own phone number."

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The Boss says to Catbert, "Would you like to join me for a hardening?" Catbert asks, "What's that?" The Boss explains, "A hardening is when an employee is given more work than his central nervous system can handle." The Boss holds his arms out stiffly and says, "His whole body suddenly goes stiff." Catbert says, "I'm in." The Boss says, "I've been ripening Asok all month." Catbert says, "Purrr purrr." The Boss and Catbert look at Asok as he sits as his computer and thinks to himself, "So much work... no time." The Boss, handing Asok a piece of paper, says, "Asok, I have another assignment for you." Asok responds, "Gaaa!!!" Wally and Dilbert peer over Asok's cubicle. Wally says, "I heard a hardening. Get the Apathy Cream." A solid mask of Apathy Cream has been applied to Asok's face. Wally says, "He'll be okay when the apathy sinks in." Dilbert says, "We forgot the air hole."

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Dogbert is sitting at a conference table across from Dilbert and Alice and flanked by the boss and Wally. Dogbert says, "What is your most valuable asset?" Wally says, "Employees?" The boss stifles a laugh "Hee" Dogbert says, "Your most valuable asset is rampant ignorance." Dogbert continues, "For example, you would never start a project if you knw how much it would really cost." Turning to Wally, Dogbert says, "Employees stay here because they don't know there are better jobs across the street." Wally says, "What?" Turning to the boss, Dogbert says, "Customers buy your products because they don't know about all the bugs." The boss says, "Good point." Holding a trashcan, Dogbert says, "I recommend wearing trash cans on your heads to avoid any accidental exposure to knowledge." An employee, wearing a trashcan over his head, says, "Did he tell you he was a consultant?" Another trashcanned employee says, "He said he was selling trash cans."

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Dilbert stands before a presentation screen with a model on it. He explains, "We found a bug in our software." Another panel comes up and Dilbert continues, "It searches your e-mail address book for your mother's name." The Boss, Alice and Wally listen as Dilbert says, "Every Sunday it uses your e-mail to send her a message..." Dilbert continues, "...Comparing her face to various parts of animals." The Boss asks, "Do you have any hard facts that proves we should fix the bug?" The Boss continues, "We can't just throw money at every problem." His secretary stands behind him, holding a phone in her hand. Carol, the Boss's secretary says, "It's your mother." The Boss puts the receiver to his ear and his mother screams, "YOU MISERABLE &#037;$#@&!!!" Dilbert looks at the Boss and says, "See what I mean?" The Boss replies, "No. I get this call every day" as his mother continues to curse.