Care and service in the passenger experience industry come in many forms. From pre-flight medical checkups and flight attendant efforts to set cabin temperature standards to executive and crewmember tête-à-têtes, every bit helps to set the bar higher for airline… Read more

Emirates is giving passengers the option to personalize their own IFE playlist before they fly and sync it with the seatback screen once airborne. Emirates customers can now create an in-flight entertainment (IFE) playlist at home, using the airline’s app,… Read more

Aer Lingus has unveiled its first new brand identity in over two decades to reflect the carrier’s ambition to become the leading value carrier across the North Atlantic. During a launch event for its new brand identity at Dublin Airport… Read more

Passengers with a pre-existing medical condition may feel uneasy about flying, but Etihad Airways is offering services that give them the assurance and all-clear. Mounting healthcare costs and lengthy wait-lists are among the reasons medical tourism has become a $100-billion… Read more

Bluebox Wow’s list of customers continues to grow after South Korean low-cost carrier Jeju Air announced it will offer the wireless in-flight entertainment platform on 39 narrow-body aircraft. Jeju Air has decided to deploy the Bluebox Wow portable wireless in-flight… Read more