Video Tutorial

Steps to Install Open Source Helpdesk on WAMP:

Install the community-skeleton project via composer using the below-structured command on WAMP:

Clear Cache:

composer clear-cache

Create Project:

composer create-project uvdesk/community-skeleton your-project-name

OR

Download ZIP as per your System’s PHP version and extract into your document root, you can check your document root from your php.info file.

Check Following Cases:

Before setting up your project check below things and make changes accordingly:

Case 1. A web server might don’t have permission to allow overriding of the Apache config on a per-directory basis. In httpd.conf , Allow Override needs to be set to All for the directory block as mention below:

Hi Le,
Thank you for showing your interest in our new open source helpdesk project.
As of now, Binaka app doesn’t include in UVdesk Opensource solution.
Hopefully, we will implement it in our next update, till then stay tuned with us.
Thanks for reaching us and have a great day ahead!

Hello Joel,
The database and password name should be your MySQL credential.
I would like to request you to share the screenshot at support@uvdesk.com where you’re stuck so that we can provide you the solution accordingly.
Kind Respects
UVdesk Team

Hello Donald,
Nice day to you!!
Since PHP mailparse extension required for parsing email message in order to create a ticket. To do so, you have to enable this extension with the help of your server provider.
For further help or any assistance you may reach out to us at support@uvdesk.com
Thanks & Regards
UVdesk Team

Hello Donald,
Nice day to you!!
Since PHP mailparse extension required for parsing email messages in order to create a ticket in this community helpdesk project.To do so you have to enable this extension. In case of shared hosting, you may contact your server provider to enable this.
For further help or assistance, you may reach out to us at support@uvdesk.com
Thanks & Regards
UVdesk Team

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