Refrigerator too warm, freezer too cold

Customer Question

The damper must be bad and not opening to let cold air flow into the fresh section as I assume there is no defrost issue and no ice blocking the return air paths. If you look at it you should see the door on it as open IF it is working; if it's closed then it's bad.

no the damper is open and cold air is flowing into the fridge. but the temp there is about 55 f. i just replaced the defrost thermostat and the coils are frosty but not frozen up. ive also previously replaced the defrost heater and the defrost timer.could it be the REFRIGERATOR TEMP CONTROL THERMOSTAT?

Customer:replied 1 year ago.

Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.

You must have a bad connection somewhere as the heater needs to get power when in defrost..... IF all your visible and accessible connections are fine then you have a non-repairable problem here as you cannot fix wiring buried within the cabinet. I assume here that the defrost thermostat is cold enough to be closed when you tested this.

Get a voltmeter and see if you are getting power to the heater or not when you cycle this into defrost. The heater should have continuity. I pretty much assumed that you knew that the heater was fine as it would be highly unlikely it's bad snce you have replaced it previously. Replacing parts with no diagnosis is not going to be productive, so get a meter and make the check.