Fees

Most consultations have a patient fee but certain ones are paid in full by the Government - these include: Childhood immunisations, Maternity care and Flu vaccinations for patients over 65 years and or with an eligible medical condition. A schedule of our current fees is displayed in our foyer.

Consultation Fees are to be paid following a consultation either by cash, cheque, credit card or EFTPOS. A $10 (booking fee) applies if a consultation is not paid for on the day.

If you wish to make a payment by direct debit our account details are: Bank of New Zealand 02 0152 0575655 00 Please use your name, invoice number and/or pack number as reference.

There are additional fees if a consultation is prolonged or complex or if additional services are required.

If you have any queries regarding your account or would like to discuss your account please, do not hesitate to speak with the Practice Manager

The above fees are for a standard consultation. Saturday consultation fees will incur an additional fee of $15.00

Enrolments

Ratanui Medical is a member of Total Healthcare Primary Health Organisation (PHO). The Government provides bulk funding to the PHO for the patients enrolled with that PHO affiliated with the medical provider you nominate. The funding is targeted to provide less expensive healthcare and direct access to a range of free services for those with special health needs. In order for our registered patients to have subsidised medical care and cheaper visits to the doctor, they must be “enrolled” via the PHO. A person can only be enrolled with one medical provider at any one time.

To qualify to enrol, patients must meet the eligibility criteria and must reside in New Zealand permanently; these criteria are directed by the Ministry of Health. The definition of residing is New Zealand is that you intend to be resident in New Zealand for at least 6 months of a year. A New Zealand citizen who resides overseas and returns to New Zealand on vacation is eligible for publicly funded health services but is not entitled to enrol in a PHO as he/she is not living permanently in New Zealand. Patients on a work visa must show that they are able to be in New Zealand for at least 2 consecutive years (previous permits included).

The eligibility criteria are listed on the back of the enrolment form and you need to tick the one that applies to you. For further information about eligibility please refer to the Ministry of Health Eligibility page.

How do I enrol

Complete the Enrolment Form and return the original signed form to this practice. Parents can enrol and sign for children under 16 years of age. Children 16 years or over must sign their own form. It is a Ministry of Health requirement that all patients provide an original signed enrolment form and provide for proof of identity documents.

What should I do if I don’t have a passport or a birth certificate?

New Zealand citizens can apply for a passport or request a copy of your birth certificate

or

To check, if you are unsure or need proof of your residency status or have no ID or Visa documentation

Enrolling on someone else’s behalf (other than children)

In some circumstances you may sign for another person if for some reason they are unable to consent on their own behalf. This is referred to as Signed by Authority. An Authority is the legal right to sign for another person.

Casual patients

If you do not meet the enrolment criteria and wish to be a casual patient and attend this practice, please advise our receptionist. Casual patients consult fees are not subsidised and patients will have to pay the full consult fee.

Current Patients

You may be asked to complete an enrolment form to update your details and include proof of eligibility by presenting your birth certificate or passport to inspect and record.

To maintain eligibility of enrolment, patients must provide proof of New Zealand citizenship or appropriate visas and, must be residing in New Zealand for at least 6 months of the year. Ministry of Health regulations require patients to disenrol if they are living overseas permanently. While residing overseas, if a patient returns for a short visit to see their doctor, they may be charged casual fees. If the patient returns to New Zealand permanently, they are required to re-enrol by completing an enrolment form, to be eligible for subsidised healthcare.

If an 'Enrolled' patient has not visited their doctor within 3 years, due to good health, they will need to update their enrolment to continue to be eligible for subsidised healthcare and, prevent their enrolment from expiring. If the enrolment expires, patients may be charged casual fees until an enrolment form is completed.

Please bear with us with our requests to fulfill this legal requirement that must be kept up to date.

If you plan to move overseas permanently, or long-term please advise our receptionist and you may collect your notes to take with you.