Locked Funds

The concept of Locked funds is really simple. Every Order that is processed deducts funds from your Account. However, Bulk
Orders (like Bulk Transfer of Domain Names from another Registrar to Dominion Domains) typically take some time to get processed. The process of executing such
Orders consists of several steps. There is a chance that certain steps may fail
and the Orders do not get processed. Therefore, we lock the requisite funds in
your account when the Order is being processed.

Basically this means that when you pay us for a Bulk Order, we do not utilise those funds immediately. We
lock the funds and begin processing the Order,
in order to prevent the possibility of your account not having funds, at that
time when the Order is processed successfully.
If the processing fails then we release the lock and the funds are again
available in your Account for you to use for any other service.

There might also be cases where a Bulk Order
would not be entirely successful. For such an eventuality, we would lock funds
required for a successful completion of the Request, in the beginning. When the Order is completed, we would deduct
only the amount for which the associated Order was successful, and
the remainder of the Locked funds would be released and available once again in
your Debit Account.

For instance, say you placed a Bulk Registration
Order for 10 Domain Names. The requisite funds for this Order would be Locked,
and the Order would be executed. Now, if only 6 of these Domain Names were
registered, and 4 were unavailable for registration, then the charges for
Registration of 6 Domain Names would only be deducted from your Account, and the
Lock on the rest of the funds would be released.

You can check out the complete
list of Locked funds for all your Orders which are currently in processing by
clicking on My Billing -> Locked Funds. This list shows you the
Orders for which funds have been locked from your account, and the quantum of
funds locked for that Order.