SpringVillas is a registered brand owned by the portuguese corporation Springideas, S.A., incorporated in 2012, that operates in the holiday villa rental market in the Algarve and it is meant to unify the quality standards of our luxury holiday villas selection.

Our company carefully selects exclusive villas based on their quality, exceptional facilities and location. We continously invest, improve and prepare all villas according to what is our compromise to our customers in order to satisfy their needs and to exceed their expectations whenever it is possible.

We directly manage all of our villas and guests' support is always a priority for us. We aim to deliver unique and unforgettable holidays to our guests with the best possible service.

SpringVillas is the right solution if you are looking for distinctive, quality, unique and unforgettable holidays in a luxury villa.

Our villas are booked upon request made through our website using our booking request form which you can find in our homepage and in our Villas' pages. As an alternative, you can also contact us and make a booking request using the phone number mentioned above.

In case your dates are not flexible at all, to initiate the booking process we recommend you to firstly check the availability of our villas for the dates you are looking for. You can
do this by either navigating and using the search function in Our Villas page or by visiting each of our villas' corresponding page and check their own availability.

After proceeding with your booking request by filling the booking request form you should usually expect only a couple of hours (maximum) to get an answer from us.

Provided your dates are available and if no other condition applies, your booking request will be processed and we will inform you about all the procedures and necessary details to carry it out.

In case a booking request is to be made effective, we will provide you with the corresponding booking form and rental contract which are meant for the guests' reading and agreement.

After reading and agreeing on the booking form and rental contract, guests must proceed with the booking deposit payment to complete the booking and make it effective. By proceeding with the booking deposit guests are automatically agreeing on all booking terms and conditions.

Payments are always to be performed in EUROS (€) and are usually to be carried out according to the following:

- 50% of the total price with the booking (booking deposit)
- 50% of the total price 60 days before the arrival (balance)

On every payment an invoice and receipt will be issued and sent to the guest's e-mail.

On arrival a security deposit is required to be paid in cash to safeguard the event of any breakages or damage incurred during the stay.
The amount of the security deposit may vary depending on the villa.

Cancellation Policy

Cancellations made at least 60 days prior to arrival date will not be charged.

Cancellations made at least 30 to 59 days prior to arrival date will be charged in 50% of the total rental price.

Cancellations made at least 15 to 29 days prior to arrival date will be charged 75% of the total rental price.

Cancellations made after 15 days prior to arrival date or if guests do not attend will be charged 100% of total rental price.

Cancellation Policy (for bookings longer than 2 weeks)

Cancellations made at least 90 days prior to arrival date will not be charged.

Cancellations made at least 60 to 89 days prior to arrival date will be charged in 50% of the total rental price.

Cancellations made at least 30 to 59 days prior to arrival date will be charged in 75% of the total rental price.

Cancellations made at least 15 to 29 days prior to arrival date will be charged 85% of the total rental price.

Cancellations made after 15 days prior to arrival date or if guests do not attend will be charged 100% of total rental price.

Credit Card (Visa and Mastercard) - it is charged an additional 2.98% fee. Credit card payments are not allowed for bookings made with more than 12 months in advance.

Multibanco - for portuguese payments only.

Payments are always to be done in EUROS (€).

Privacy policy

1. Information gathered

Personal data provided by the user is important so that we are able to know the users better and offer you the most accurate information and services possible. That information is registered on our databases allowing us a better relationship with the user. Information is only used by us and is only meant to facilitate the services we provide to the user and its browsing experience on our website.

While the user browses on our website, some information might be registered such as access date, IP address and browser type. This data is important for statistic analysis, to improve our website's features and thus improving user's browsing experience.

During a booking process (processed mostly by e-mail and/or phone), we ask for personal data (such as name, address, country, city, e-mail, phone number and others) necessary to identify the user and complete a booking.

2. Information usage

We don't publish, share, sell or rent any of the user's personal data. All the information gathered is solely used by us in order to make a booking, to make statistic analysis, to enhance our website, to communicate accurately with users and for any eventual marketing or promotional campaigns which can be revoked by the user at any time.

3. Cookies

Cookies are small data files transferred from a website to the user's device. We may use cookies to identify the user in case you are a returning user or simply to store users' language preferences and their search dates so that users don't need to select them every time they access our website or every time they browse through different pages on our website.

Our cookies do not contain user's name, e-mail, address or any other personal information.

Browsers allow the user to delete cookies and/or to block their usage. However, in case you do that, users should expect reduced performance and interactivity between the website and the user.

4. Safety

Our website uses SSL safe and encrypted connections and all the information is stored in safe web servers.

5. Changes to the Privacy Policy

We have the right to change these policies at any time with no notice.

6. Customer support

Should you have any doubt or question about our Privacy Policy please contact us.