GuruAid is the Technical Solutions Division of Lester Inc, a company incorporated in 1981 in the U.S. and based in East Haven, Connecticut.

Our mission is to make technology work for small businesses and connected homes. Users are grappling to keep pace with the blistering pace of innovation in information technology. We help customers deal with this complexity.

We help customers deal with this complexity by assisting them in product purchase, deploying technology, learning to use technology, and troubleshooting complex problems so as to make IT hassle free.

GuruAid Shop

GuruAid Shop's mission is to make hardware and software purchase easy and less confusing. It is hard for most people to keep pace with the blistering change & innovation in information technology.

GuruAid Shop Advisors will guide you in selecting the best products that meets your needs. Our technical staff will install and setup the products, and even troubleshoot technical problems.

Our partnerships with Tech Data, Ingram Micro, Dell, and others ensure that you get the latest products at prices that are hard to beat.

GuruAid Support for Trend Micro™

The age of smart, digitally connected homes is upon us. Today multitudes of interconnected devices secure homes, save energy, manage entertainment, and perform health monitoring. Trust us to help install, configure & run these devices without a hitch.

GuruAid Support provides high quality independent technical support to consumers by using a proprietary knowledge repository; software tools to detect and fix problems automatically, and certified trained technologists. Some of the support services offered by us maybe available for free from the vendor. Use of trademarks is for reference only.

Toll Free Assistance:1 855 200 8828

About Lester

Lester Inc is a premier Technical Solutions and Business Services Company incorporated in 1981 in the U.S. and based in East Haven, Connecticut and employing 800 professionals across US and India.

Lester leverages two key trends in the internet and technology industry - explosion of social content on the Internet and cloud technologies to offer innovative solutions to address the needs of our customers.

Lester's solutions help human resource professionals manage college recruitment and optimize talent; marketing and sales professionals connect with customers using traditional and digital marketing; and consumers and business purchase, deploy, learn, and use information technology.

I was working with computer technician Atish Patil, the overall experience was good and informative...

Sha Shuford

18 Nov 17

I just renewed for another 2 years with GuruAid. The techs are fantastic and I have left every sess...

David Schofield

18 Nov 17

they are responsive and professional. I highly recommend Atish Patil helped me. He quickly got m...

Dr Paul Mann

18 Nov 17

Had a problem getting Google Chrome search bar up for home page.......had very good reception from ...

Barry Jones

18 Oct 17

I was having some problems with my computer system and I was connected with Atish Patil (Technician...

creeper46

10 Oct 17

Atish Patel was absolutely great in cleaning my computer and IPhone today, Oct. 9, 2017. I have us...

Ethan Bartholomew

10 Oct 17

Atish Patil has been very thorough, patient and guided me through tasks while doing his job efficie...

Bhadra Vadgama

10 Oct 17

Atish Patil my tech for today was pleasant to talk to and answered my questions and explained what...

Deirdre Rigby

10 Oct 17

I have been working with these wonderful people all week and they have helped me immensely. I am gr...

Patricia Gonzales

10 Oct 17

computer services just a phone call away the cost is more than fair step by step check over rebuild...

jerry l torres

10 Oct 17

Ratings

Help & Support for Trend Micro™

Trend Micro provides security solutions for computers, laptops, Macs, and mobile devices used by home, office and business users. Trend Micro product line includes Trend Micro Antivirus, Internet Security, Maximum Security, Titanium Security, Secure Search and other such offerings. All the Trend Micro products can be installed by downloading or from a CD purchased at retail outlet. Trend Micro software installation can run into problems such as conflicts with other security software, blockage from viruses, multi-device license management, or product key recognition issues. GuruAid's Trend Micro experts can help sort out these and related Trend Micro software installation issues.

Antivirus software, given growing nature of security threats, is becoming more sophisticated and complex. Trend Micro security software portfolio is no exception. Unexpected problems can often result from the complex interactions between the security software and the operating system. For example, Trend Micro software can sometimes cause internet connection error, the built-in firewalls can conflict with Windows firewall, some multi-function printers can be blocked from printing, or Trend Micro application cannot be opened. Fixing these problems is not easy. We at GuruAid can help you troubleshoot these issues.

All antivirus software detects malware, virus infection by comparing the database of virus signatures with the bit stream of the files and folders on a computer. Since the signature database is huge and a user may have thousands of new files, emails, and other documents, this process takes time and also requires microprocessor time. This means that depending on how the Trend Micro software has been setup other applications can slow down. Our certified technicians are aware of all such problems and have the solutions to make your computer, laptop up to date and tuned up.

Trend Micro antivirus security software is easy to install and use. But if you are not technically savvy you probably need help. So for example, Trend Micro gives user four options when a virus is detected: heal; move to the vault; ignore the threat; or go to the file. However, there is limited guidance on what these options mean and which options one is supposed to select. Some viruses are so difficult to remove that they keep coming back. In such cases Trend Micro, like other security software vendors, recommend that user check its website for directions to remove such nasty viruses. Most users find it difficult to install the software manually. GuruAid security experts can help you with such software usage issues.

Trend Micro™ Tech Issues

GuruAid is an independent provider of remote tech support for third party products. Any use of third party trademarks, brand names, product and services is only referential. GuruAid hereby disclaims any sponsorship, affiliation or endorsement of or by any third-parties. If your product is covered by warranty, the support service maybe available for free from manufacturer.

Guarantee

Our Money-Back Guarantee policy ensures your satisfaction. If the Technical Support Gurus could not perform in accordance to service specifications (read our terms and conditions for more details) and you're not completely happy with the service you've purchased, you can get a full refund within 30 days of initial registration.