I ordered from them previously and it took about two weeks to get the item. I never did get an email that the item shipped. They also do not accept cancellations of an order once it is placed. Customer Service gets a 2 from me out of 10. Also your credit card is charged immediately even though your item ships 2 weeks later.

nybiggs

Member

posted: Jan. 16, 2013 @ 9:05a

I've ordered from them a couple times. The experience was the same. I ordered two keyboard sets, decided on cancelling one of them and found it impossible. I was able to give one of the sets away so it wasn't that big a deal. I also got a very decent price for them. I wouldn't be afraid of ordering from them, but be sure you definitely want it before getting too click happy.

I remember reading up on them. The chance of a problem is low. But if you do have any problems, you will have a hell of a time getting it resolved. But I think that's fairly common with all these deal a day sites.

e123

Member

posted: Jan. 16, 2013 @ 11:00p

cmrivera said: I ordered from them previously and it took about two weeks to get the item. I never did get an email that the item shipped. They also do not accept cancellations of an order once it is placed. Customer Service gets a 2 from me out of 10. Also your credit card is charged immediately even though your item ships 2 weeks later.

I have placed three orders with them. First one I didnt hear anything for 3 weeks. I sent an email to see what was going on with my order, and their reply was that they ran out. I got a refund but it would have been nice if they let me know instead of waiting for me to inquire. Second order took a month to show up and was broken when it arrived (refurb Logitech remote with a broken usb plug). Logitech told me to return it to the point of sale, and 1sale told me it was covered by the manufacturer. Logitech ended up taking care of it for me. Last item took 3 weeks to show up and I never got any shipping confirmation. They have some good deals but for me they have been awful to deal with and not worth the savings. Just my .02

Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.

Members of our community may attach files to a post in accordance with the User Agreement. FatWallet is not responsible for the content, accuracy, completeness or validity of any information contained in any attached file. Files have *not* been scanned for viruses. Be especially wary of Excel files which may contain malicious content.

FatWallet coupons help you save more when shopping online. Use our Coupons Search to browse coupons and offers from thousands of stores, gathered into one convenient location.

Forums
As part of our FatWallet Community, you can share deals with almost a million shoppers in our forums. Forum content is generated by consumers for consumers. Share deals, money-saving tips, and more. It's FREE, fun, and addicting.

Support
Our customer experience team is here around the clock - real people ready to assist.