Avg. Dealer Rating: (2 reviews)
"After my wife test drove the car(2016 Volks Beetle), we really liked the car
and decided to make an offer. I spoke with the salesman over the phone and
we arrived at an agreed upon price. After agreeing to the price I was told I
would have to speak to a person in the accounting department before I
could finalize purchase. As I was not arranging financing, I thought this odd
but agreed non the less. I received a call from the accounting person and
realized that this was to try to sell me an extended warranty plan. There was
still a residual warranty on the car from Volkswagen so I politely declined.
She was quite insistent on this extended warranty which would have cost us
an additional $3900. After several pitches I declined.
We(my wife and I) arranged to go to dealership to pay and pick up the car a
couple of days later. When we arrived we took a walk around the car and
realized that there was an obvious dent on the front hood next to the VW
symbol. My wife test drove the car when it was raining and noted the car
when quite dirty. She did not see this dent. We asked the salesman if he
knew about the dent. He said he had not seen it before. We told the
Salesman that we would like the dent fixed before we agree to purchase. He
went to see his sales manager. After several minutes the Manager appeared
and said that the dent was in an awkward place and they would not be able
to get behind the hood to fix it without considerable cost??? He also said it
was a used car and we had got a good price(we were so lucky). We said this
was unacceptable. After many more minutes the saleman reappeared and
offered to provide a plastic 'bib' to cover the dent and some paint to seal the
dent.
We agreed to this solution but were very disappointed with this experience. "

Avg. Dealer Rating: (2 reviews)
"Typical stereotype dealership, promise $ 50 for test drive but later welsh out
saying did not have gas cards at the time although in writing invited us stating
no such hick-up. Afterwards, upon enquirring a couple of times via e-mail,
dealership stated I must drive back out of my way +30 kms to go back and fill
out formal paperwork for $50., ...could not / would not mail it ! .
Needless to say, I am not ever going back there again !!"

Avg. Dealer Rating: (1 review)
"Emailed three times to get information on the vehicle and got a one line reply that they would get back to me. They Never did so I will purchase elsewhere. Obviously not motivated to sell which makes me think something is wrong with it. "