Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Related Products

Angel Eyes Tear Stain Remover 45g CHICKEN or BEEF Angels' Eyes Tear Stain Remover for Dogs offers a miracle solution for eliminating unsightly tear stains, as well as staining around the mouth and on coats due to licking. Unlike topical treatments that require constant maintenance and only temporarily remove tear...

Formulated to help stop bleeding from minor cuts or nail clipping, Bio-Groom® Sure Clot™ is a necessity in any veterinary clinic or medicine cabinet. Fast-acting formula For external use only Safe for dogs, cats, birds, and other animals Bio-groom Sure Clot Styptic Powder 14gm Clotting aid, a must when trimming dogs...

ClearQuest Ear Wipes are formulated to gently remove discharge and ear wax from pet's ears. These pet ear cleaner wipes are formulated with antibacterial and antifungal agents to minimize ear odor and prevent infections. Premoistened wipes are safe, effective, and easy to use.They require no rinsing. Use 2-3 times per...

Frontline Plus for dogs and cats is a monthly flea preventative killing 98-100% of adult fleas on your cat or dog within 24 hours. Frontline Plus contains a special ingredient that kills flea eggs and larvae, and keeps all stages of fleas from developing. Effective Flea & Tick Control . . ....

Frontline Plus flea and tick prevention. This item is EPA approved, not foreign version. Frontline Plus for dogs and cats is a monthly flea preventative killing 98-100% of adult fleas on your cat or dog within 24 hours. Frontline Plus contains a special ingredient that kills flea eggs and larvae, and keeps...

Gives Dogs a Helping Hand – Helps you assist elderly or limited-mobility dogs by providing a gentle boost up the stairs, onto beds, into cars and more Very Versatile – Unique design allows the harness to convert into a walking or car harness and the carrying strap can be used...