The CIO is Mr/Mrs. eTOM, the Business Process Framework published by the Telecom Management Forum, for the telecommunications industry. And Mr/Mrs. ITIL, the Information Technology Infrastructure Library framework for best practices in information technology. The CIO is also responsible for implementing the Enterprise Resource Planning (ERP) system, Customer Resource Management (CRM) and the OSS/BSS stack. In short, the CIO is the provider of IT systems management. Continue reading

Mobile and cloud are driving network evolution, in public as well as enterprise networks, and access networks are becoming advanced hybrids between fixed and wireless access, with the latter shaping the overall development.This is a rapid acceleration, but the speed of change in telecom and ICT is being matched in Formula 1 auto racing, where engine development has taken huge leaps in rough conjunction with mobile advances. So what can we learn from the evolution of Formula 1 engines when predicting the future of mobile enterprise access? Continue reading

There’s a general consensus this year surrounding the next big technological wave: it’s all about wearables. In the long run, most bets are on the Internet of Things. But aside from all the latest devices, these predictions are only scratching the surface of a much larger force that’s just beginning to reshape our world. It’s called datafication, and it’s the subject of a new series of reports where we’re examining how new sources of data are transforming the core functions of a wide range of industries. Continue reading

In a world in which video is replacing text, graphs and pictures as the primary information bearer, demand for personal storage is rapidly outstripping supply. For instance, I have a three-year old desktop and attached back-up storage running into the TB class, and they are rapidly filling up with my own user-generated content. Continue reading

Mobile technology is blurring the boundaries of traditional industry and pushing established markets into new competitive arenas. We see this happening all around us. Consider how fast Apple has become one of largest music retailers in the world. Technology’s ability to shape industry boundaries and its disruptive nature has become one of the top structural issues all businesses are confronted with today. Continue reading

In an interview we conducted a few months ago, Jimmy Wales said it best: “If you really want to innovate, stop thinking about business models and start thinking about human needs.” The more I work on an ongoing series of reports about industry and transformation, the more these words ring true. Continue reading

In my previous blog I wrote how technology progress is fundamentally offering a path to enhance the well-being of a society and the need for adequate policy making to achieve such an outcome. For society to benefit from a technology-led transformational change, there must be sound public policy making, because public policy shapes and determines the duration, cumulative strength and sustainability of socioeconomic benefits that can be achieved. Continue reading

I recently had the opportunity to attend my first Churchill event in Silicon Valley. It was a great honor and I strongly recommend attending to anybody that has a similar opportunity. And I have to confess I love the name of the club and the sentiment it endears. Continue reading

Networked rings represent a new type of technology wearable, emerging as part of the smartphone ecosystem. At Fashion Week 2014 in New York City, Ringblingz introduced their first ring connected to a smartphone. So what role do we see fashion accessories such as rings playing in the Networked Society? Continue reading

I recently spoke with Tasos Pagakis, a colleague in our Mediterranean regional division, about some interesting findings in a study of the Greek market. Tasos is passionate about the potential of technology to unite, engage and empower whole societies especially in his home country of Greece, so I asked him to write a guest blog about the research findings. Continue reading