Privacy Policy

To ensure your financial security, at Retrotrash London we outsource credit and debit card handling
We have chosen to do this so that our customers have confidence that their card details are in safe hands.

We do not store credit card details nor do we share customer details with any 3rd parties.

We pass responsibility for taking your payment to one of two trusted third parties of your choosing.
This means we do not hold any of your debit or credit card information, we leave that to trusted financial institutions,
and therefore is safer than using your card in a shop on the high street.

Once you add items to your cart and reach the checkout stage you can select to pay securely in one of two ways;

PayPal

PayPal is recognized world wide and is one of the worlds leading and most trusted online payment system and gives you as a customer complete control over your payments to Retrotrash.
PayPal is one of the most secure and preferred methods of payment for online transactions. If you select PayPal as your payment method we never have any access to your financial information, you are in control.
If you have a PayPal account then you know how it works, just select 'PayPal' as payment option at the checkout stage and place your order that way.

If you are new to PayPal you can set up an account free of charge through Retrotrash.co.uk. No credit/debit card information is required to sign up to PayPal.
However once you are signed up, and you have a PayPal account you can just add money to cover your purchases with Retrotrash, or any other online retailer.
All your purchases are protected with PayPal Buyer Protection.

By Credit or Debit Card

You find a product (s), add it to your shopping basket and click to go to the checkout.

Your order is encrypted and passed to the server for payment.

You enter your card and address details.

Your details are then security checked and verified with the relevant card issuer. This prevents fraudulent transactions.

You receive a message in your internet browser window to tell you that your transaction is complete, and we are issued with a receipt of the transaction.

We check the transaction receipt against the item order and ship your order when ready.

You then receive an automatically generated dispatch email, with a copy of your sales invoice.

Your card details are all handled securely and remotely by the card processor, we do not process any of the details that you enter
from your card in relation to your payment. This ensure that your personal data is safe and handled in the most secure fashion,
giving you the peace of mind to shop securely.

Our Privacy Policy

When you register your details and or place an order with us we collect your name, email, mail address and phone number.
We will also record which products you have purchased, and monitor traffic through the website, this information is collected to help us to
improve the site and the shopping process.

Any information we collect will not be used by any organizations except Retrotrash London. We will use this information to process your
orders and if you select to receive information from us when registering, we may use it to inform you of new products and services from
Retrotrash which may be of use to you.

Retrotrash.co.uk only collects essential customer information for order fulfilment.
We are totally committed to protecting the privacy of everyone who visits our website and
makes an order with us. We will not disclose information about our customers to third parties except
where it is a necessary part of providing a service to you. We will never rent or sell your name, address, e-mail address,
credit card information or personal information to any third party.

Your details are stored safely and securely, and you have the right to request us to remove all details about yourself at any time.
If you have purchased (or attempted to purchase) from our store, subscribed to one of our newsletters and entered any of our competitions,
we may occasionally update you via e-mail however you are free to unsubscribe at any time by following the link marked "UNSUBSCRIBE" at
the bottom of any e-mail you receive from us, or by emailing us directly at orders@Retrotrash.co.uk.

We value customer privacy and if you do not wish to retain your account with us, please contact us via email to request deletion of your account within 24 hours.

Cookie Policy

As with all online commerce websites, Retrotrash.co.uk uses cookies.
These are often an essential element of your shopping experience such as cookies being
used for login, or cookies used for remembering what is in your basket.

We also use cookies for analytical purposes in order to help improve the site,
our service, and your experience.
The cookies used on our site can be split into three categories:

Session Cookies: allowing us to "remember" content from page to page (these expire when you leave the website or close the browser).
These cookies are essential to the function of the site.

Persistent Cookies: which define "Time To Live" and help us to determine your preferences (these will expire after the "Time To Live" period).
These include the cookies that remember your basket content from a previous visit.

Third Party Cookies: these are cookies from any other domain, such as recommended product and advertising services. These are obviously kept to a minimum on our site.