As i previously stated earlier, i have had no issues with any of my RMAs, some of which consisted with Asus. It was rather nice how cheap it was to send it to them seeing as they have a RMA location in canada, not to mention from date shipped to them to date i received it back was around 3 weeks. I am into week 3 of no board with Gigabyte and who knows when and in what state i'll get it back