I reported my A/C hrs ago saying it's not cooling. My Apt temperature right now its 83 which it's hot, and the AC its on 75. Not cooling properly and your Maintenance people while they're doing NOTHING just walking around on their phones and sitting around I'm here with this problem. The filter needs to be change too. So what's gonna be the next lame excuse. Definitely Managment here doesn't have any control. Getting paychecks by doing what? NOTHING...

I tried calling to discuss this matter but, unfortunately, was unable to reach you. According to our records, a maintenance technician completed your maintenance request shortly after it was received. We apologize for the delay in completion however we are expected to complete work orders in order of emergencies and in order of when they were placed, so this at times can cause a delay. I would love to discuss this matter or any other concerns that you may have in person so please feel free to stop by the Leasing Office, or if you prefer to return my call please do so at 407-293-6940. Thank you and I hope you have phenomenal weekend.

I thank you for providing your recommendation and will consider it. Should you have any concerns regarding your carpet I will be glad to discuss this with you. Please contact me personally at 407.293.6940 or at marybeth.lopez@mckinley.com. Again, I thank you and hope you are having a great week!

-Mary Beth

KatieMentink

August 2, 2018 - 7:02pm

This would be so nice. Nothing in here is upgraded, changing the flooring to all vinyl would be a huge improvement. Just a suggestion :)

Due to the rain sealcoating has been cancelled. We anticipate picking back up on Wednesday, July 25th, as long as the weather cooperates. I will inform you if there are any changes. We apologize for any inconvenience this may have caused.

It's that time of year again! We will be sealcoating the parking areas at Bella Casa starting on Monday, July 23, 2018. The sealcoating will be divided in 3 phases. The phases, dates, and buildings affected are listed below. It is imperative that you relocate your vehicle(s) to another location no later than 8pm the night before your section is scheduled for as these areas will be completed blocked off. Should you fail to do so, Priority One Towing will relocate your vehicle to another location on the property at your expense-minimum $45 charge...

As discussed, we did not close the pool this past weekend but it appears there is an issue with the pool gates. They are remaining locked and are in need of replacement. As mentioned earlier, we have placed the order for the part needed and will replace it as soon as soon possible. I thank you for bringing this to our attention and apologize for the inconvenience. Please feel free to take a swim at the Coconut Palms pool and spa for the meantime.