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Aetna HMO members will receive new ID cards for 2015

During the month of December 2014, Aetna will be reissuing member ID cards to all HMO members. These cards will be effective for the 2015 benefit year. The member ID cards will differ slightly from older cards and member ID numbers will change as a result of this. Please make sure that if you are a member who receives this new ID card, that you use your new member ID card for your 2015 benefits.

We are pleased to announce that Kennedy Health System has rejoined the Aetna Southern New Jersey network on February 18, 2014. Kennedy Health System will be available to employees and their dependents enrolled in the following Aetna SHBP/SEHBP plans:

Aetna HMO

Aetna Freedom Plan

Aetna Value Plan

Aetna Medicaresm Advantage Plan (HMO)

Aetna Medicaresm Advantage Plan (PPO ESA)

Improved Hospital and Physician Access
Kennedy Health System has locations in Cherry Hill, Stratford and Turnersville NJ. This addition will increase member choice and improve hospital and physician access in this service area. The hospitals are located at the following addresses:

Hospital Locations

2201 Chapel Avenue, Cherry Hill, NJ 08002

18 East Laurel Road, Stratford, NJ 08084

435 Hurffville Cross Keys Roadn Turnersville, NJ 08012

As a result of adding Kennedy Health System, 47 physicians (including 20 PCPs and 27 Specialists) will also join the network.

DocFind/directory information
Kennedy Health System has been added to DocFind®, our online provider directory. We appreciate your business and are excited to communicate this addition. We will continue to keep you informed of any changes in our local network.

As of January 1, 2014, Aetna will be partnering with ActiveHealth Management, an Aetna owned company to support new tools and resources for members. What will be new in 2014?

Your Personalized Health and Wellness Portal
Beginning in January 2014, you and your eligible dependents will have access to the ActiveHealth health and wellness portal. The website is powered by your unique health information. Here are just a few highlights:

All of your health information is available in one convenient place — your medical history, conditions, allergies, claims data, medications and doctors.

You will receive suggested “health actions” that are based on your health and your goals, so you know they’re realistic and right for you.

Tools and trackers are available for things like physical activity and nutrition, to help keep you motivated.

If you’re looking for other health information, you’ll find tips for healthy eating, recipes, a useful symptom checker and all the latest health news.

For those active employees and their covered spouse/partner, we will automatically track your NJWELL incentive points on our website, where you can view progress and manage your incentives.

You will be able to access the website securely from any computer, or even from your smartphone or mobile device. We strive to make it easier for you.

ActiveHealth Disease Management

Not everyone can be perfectly healthy. But, even with an ongoing health condition, we can provide support to help you achieve your best level of personal health. As an Aetna member, you have access to support for health conditions through the ActiveHealth Disease Management Program.

How it works
As an example, let’s say you have diabetes. You may contact us to join. Or, we might contact you to see if you want help managing your health issues.

Our nurses can then:

Teach you about, and send you information on diabetes

Provide online resources to learn more and help get you on track

Review your treatment plan and the medications your doctor recommends

Explain possible side effects of medication or treatment plans, and answer any questions

Provide a 24-hour, toll-free phone number for added support

Work with you over time to help set and meet goals for managing your diabetes and other health conditions.

After you speak with a nurse, you will receive a follow-up communication, which will list the points discussed and the steps you should take before your next discussion with a nurse. Our support team can help you learn how to protect yourself from future health problems.

Ready to get started?
As an example, let’s say you have diabetes. You may contact us to join. Or, we might contact you to see if you want help managing your health issues.

Are you a current SHBP/SEHBP active employee or their covered spouse/partner?You can get started right away on your personal health website - www.MyActiveHealth.com/NJWELL

Want to start working on your health goals? Can’t seem to find the time? Now you have a fast and easy way to get started. Aetna and MinuteClinic, the walk-in medical clinic inside select CVS/pharmacy locations, have come together to bring wellness coaching to you – right in your own neighborhood. Your Aetna medical plan’s preventive benefit covers the wellness coaching sessions. If you have questions about your coverage, please call the toll-free number on your member ID card. Click here to learn more.

Informed Health Line – Save money and time!

Whether it’s the middle of the night, you’re away from home, or you’re not sure if you need to call your doctor, the Informed Health Line is there for you. Call the Informed Health Line to speak to a registered nurse about any health issues on your mind. There’s no cost to you and they are available day or night. You’ll be able to make smarter health decisions. Your covered family members can use it too. Call 1-800-556-1555.

Atlanticare Regional Medical Center is a part of our Southern NJ Network

We are pleased to announce that Atlanticare Regional Medical Center has joined the Aetna Southern New Jersey network on January 1, 2013. In addition, we have approximately 600 new physicians that now participate with Aetna too!