My 2008 iMac was dying, and it was clear I needed a replacement, but I only had $600 to play with. So I went the refurb route, and GainSaver came up high on the search list. I didn't do my homework and check them out which is why I am here writing this Rip Off report in the hopes that someone else will not make the same mistake.

First off, I didn't get the computer I specifically ordered because the operating system was supposed to Sierra, but they downgraded me to El Capitan. You can't upgrade at Apple with a refurb for free; you have to pay. I thought about returning it based on that mistake alone since I paid an extra $20 for the diagnostic check. You can't tell me that checking the OS to see if it matches what I ordered isn't on the most basic diagnostic list; that's just outright thievery from the git go.

OK, so I don't want to pay the postage and go through all that hassle, so I decide to stick with this refurb they sent me. It is even slower than my old iMac which was a 2008, and this 2009 job is just barely able to function. The monitor appears to be in good shape, however; I will give them that much. I paid an extra $50 for a six month warranty, but now I don't really want to send this back because I know Gain Saver is NOT legit and as such they will rip me off again.

The worst part was that I decided to seii them my old iMac and they offered me $115 which I thought was fair for a computer that still turned on, even though the monitor was pretty near the end. Well, forget what their offer is because you'll never get it; I packed that computer super carefully and there is no way it was damaged en route, and they lowered their offer to ... get this ... ELEVEN DOLLARS.

Now I ask you; to go from $115 to $11 is some kind of joke, right? Not with these crooks. If I don't take their offer, they are going to charge me $75 to send it back. Of course I have to let them have it, even though I know they are taking me to the cleaners because they refuse to state explicitly if the computer was damaged en route, or if it is for some other reason. But no, all they will say is "not as described".

What a joke; the only question they asked me was does it turn on, and it does, so on that basis, they should be contractually obligated to pay the full $115. This "Not as Described" shell game is just a con; they never will tell you WHY the product is "not as described"; why should they? They have the perfect Catch 22 system to rip everyone off and get their computers for practically nothing to increase their profit potential. Now they will fix up my old iMac and probably get about $400 for it; a nice little profit.

In sum, you are a fool if you decide to do business with these shysters. Shun them with all due diligence. They are evil.

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