The power balance has shifted from CEOs to clients. Clients are more empowered, more demanding, more informed than ever in the current social, collaborative, and mobile environment. Companies are moving towards a 360-degree view of the client. Cybage understands the shifting epicenter of corporates. Empowered with an evolving knowledge base, Cybage offers the cutting-edge ability to implement a broad range of CRM solutions ranging from sales and marketing services, business process automation, integration, platform migration to social CRM, mobile access, enterprise data management, and competitive differentiating applications. Cybage also capitalizes on application development using a CRM platform specific to a given vertical or industry.

Cybage offers bespoke solutions to meet the specific business needs and challenges of the clients. Cybage has built a remarkable portfolio of more than 20 clients encompassing industries from Supply Chain Management and Logistics, Retail, Telecom to Online Market Research across the globe. We have tailored a range of custom CRM reusable components applicable across a range of solutions for fast and streamlined implementation.

The Cybage CRM Center of Excellence (CoE) has a remarkable global clientele across verticals such as Telecom, Travel & Hospitality, Hi-tech, Logistics, Healthcare, Retail & Distribution, Utilities, and Media & Entertainment. The Cybage implementation listens to the voice of the client, designing systems for defining competitive positioning and marketing strategies, up-selling and cross-selling, and effectively managing clients to drive profit, reducing the overall total cost of ownership (TCO).

Cybage CRM consultants help clients to find the best CRM solution and effectively customize it with respect to line of business (LOB). This helps our clients to gain an optimized business value proposition and enriched understanding of each of their customers.

CASE STUDIES

In the world of ever-changing digital market place, it is imperative for media organizations to transform their business processes. To meet your customers’ requirements, collaborating with an organization that has extensive experience in the Media & Entertainment (M&E) and CRM domain helps you gain an edge over your competitors.

In the world of ever-changing digital market place, it is imperative for media organizations to transform their business processes. To meet your customers’ requirements, collaborating with an organization that has extensive experience in the Media & Entertainment (M&E) and CRM domain helps you gain an edge over your competitors. The key to competitive edge in the entertainment industry is in understanding what entertainment products consumers prefer most and then designing a strategy to provide them to the consumers at a reasonable cost. A CRM system helps to gather this customer-centric data.

Cybage is a Travel & Hospitality technology partner empowering its clients to successfully embrace growing CRM challenges in building solutions that are business aligned and provide quick turnover to the market.

At Cybage, we have a focused group of highly qualified and dedicated professionals who have helped our clients from the Healthcare Industry such as Pharmaceutical, Insurance, and Life sciences, among others to implement CRM products and services (from consultancy to support) to enable our customers in realizing and achieving their business objectives.

At Cybage, we have a focused group of highly qualified and dedicated professionals who have helped our clients from the Healthcare Industry such as Pharmaceutical, Insurance, and Life sciences, among others to implement CRM products and services (from consultancy to support) to enable our customers in realizing and achieving their business objectives.

About Cybage

Cybage Software Pvt. Ltd. is a technology consulting organization specializing in outsourced product engineering services. As a leader in the technology and product engineering space, Cybage works with some of the world's best Independent Software Vendors (ISVs). Our solutions are focused on modern technologies, and are enabled by a scientific, data driven system called the DecisionMines™ for Digital Excellence. This unique model de-risks our approach, provides better predictability, and ensures a better value per unit cost to our clients.