Hard Reset Not Working

I know on the iPhone 8, you must hit the volume up button, volume down button, then hold the side button until the hard reset begins. I cannot get this to work -it only gives me the option to shut the phone down normally. What should I do? The phone is new and has no other issues.

I had the same issue as Jack. I held the right hand button for ages and it only gave me one option, to shut down. I also tried to reset the phone using Find My Phone which was another option but that only works when the phone logs into the internet. If the phone is disabled, this doesn't seem like a good option.

I’m attempting to clear a bunch of emails that are dated 12/31/2069 that are blank and won’t let me move or delete them. The suggestion was to do a hard reset. However, when I try to follow Ryder’s suggestion, my phone dials emergency services! How am I to do a hard reset?

Try making sure you hit the volume buttons in quick-enough succession. The phone seems to be very touchy about speed, and you must be very fast. And don't hold down the volume buttons at the same time as holding the power button - I think that's the combination for calling emergency responders.

5个回答

It does take time for it to restart itself. If you hit the Vol Up, Vol Down, and Side Key fast enough you will see the Shut Down *do not* lift your finger off the side key and after 15-20 secs it should shut down.

Well, I’m having a similar problem. I’ve tried all the suggestions and still nothing works. My iPhone 8, Plus, will not hard restart, soft restart, etc. Nothing works. I’m waiting for it to shut down when the battery runs out. Hopefully that will do it when I recharge.

Try holding down the power button and while holding the power button in plug your device into a computer with iTunes on it and wait to see if iTunes picks up your phone in recovery mode or comes up with the message to plug your device into iTunes. Once you see any of these you can then let go of the power buton. If there is any power going to your board then it should go into recovery mode which should allow you to restore the phone. If not you will have to take it somewhere that repairs iPhones as they will need to open the device and try figure out the problem.

Try holding down the power button and while holding the power button in plug your device into a computer with iTunes on it and wait to see if iTunes picks up your phone in recovery mode or comes up with the message to plug your device into iTunes. Once you see any of these you can then let go of the power buton. If there is any power going to your board then it should go into recovery mode which should allow you to restore the phone. If not you will have to take it somewhere that repairs iPhones as they will need to open the device and try figure out the problem.