When We Are Closed

Dealing With An Emergency

Call 999 in an emergency.

A medical emergency is a situation in which the health of a person is at high risk of deteriorating rapidly without immediate medical attention.

For example, chest pains, increasing difficulty in breathing, impaired consciousness and any of the signs of a stroke (facial weakness, inability to lift a limb or slurred speech) constitute an emergency.

In a medical emergency you can access urgent paramedical help by calling 999 (or 911)

Outside of our usual opening hours our answerphone will give you the number for SELDOC (South East London Doctors Co-operative) which is a co-operative of local GP’s providing out-of-hours care.

If you need to speak to a GP when the surgery is closed, please ring SELDOC on 020 8693 9066 and a receptionist will take your details.

About NHS 111

NHS 111 is a new NHS telephone number to call when you need medical help fast, but if it is a life threatening emergency, you should call 999. NHS 111 is replacing the NHS Direct 0845 46 47 service.

Calling NHS 111 will get you through to a team of trained advisers, who are supported by experienced nurses/paramedics. They will ask you questions to assess your symptoms and give you the health care advice you need or direct you to a local service that can help you best.