(1) We will send all items by DHL Fedex and UPS to your
destination, so please write the right address and phone number. by
sea or air also available if large volumes .(2) It will take about 7-10 working days to you by express.(3) Buyer should be responsible for customs fees, VAT and the duty
of importation.(4) If there have any problem about our products, please contact us
as soon as possible before leave negative feedback. We will try our
best to solve the problem for you.(5) Your feedback is very important to us, so please leave us a
five star if you are satisfied with our items.^-^(6) Please feel free to contact us if you have any questions. Our
working time is :9:00am-5:30pm. Please leave us a message if we are
off-line, we will give you reply within 24hours. Thank you!!!

Trade Terms:

Price term

EXW FOB CIF CFR

Payment terms

TT / Paypal / West union

Shipping Way

1.by Express ( DHL, Fedex, Ups)2.by Air3.by Sea

Sample time

1-3 business days

Productiontime

25-30 days, but ultimately subject to order quantity

Packing

1.Using EPE packing the goods in case damage2.Then put it into the Standard carton3. Flightcase optional

Warranty

1 year

After-sellService

1.If there is a problem with the product, please describe it andsent the necessary picture orvideo tous for analyzing.2.Then we will guide you how to fix it and provide freeaccessories if needed.

FAQ

Q: Are you factory or foreign trade company?A: x-power is professional manufacturer in stage lighting and has
its own foreign sales department with 10 years exporting
experience.Q: Can you have sample order?A:Yes, sample order for trial is available.Q: What’s the delivery time?A: Shipment will be scheguled within 2-10 days after the payment
received.Q: Can you accept urgent order?A: Yes, X-Power has its own warehouse and product inventory for
urgent order.Q: What is your payment term?A: You can choose T/T, Western Union, and other kinds of payment
will be considered as well, please contact us for more information.Q: How to place an order?A: First, please send us your inquiry via email or website, then
after the quotation confirmation we will send you proforma invoice
for your payment.Goods will be delivered when payment received.Q: How long is the warranty?We guarantee our products for one year. If it breaks down during
that period we offer a replacement unit completely free of charge.
Our products are very reliable but we recommend you take out an
extended warranty.Your inquiries and visits are warmly welcome, all X-Powers will
work with you at our best service!Thanks for being the best part of X-Power !