The ProjHugger blog by Carl S. Chatfield is for Microsoft Project newbies, enthusiasts and zealots. I publish new posts most every Monday morning, but you can add comments any time.

03/02/2015

In this video I rethink the notion of "quality" as it applies to expository content. I've seen content development teams get stuck in the "quality trap" where a focus on editorial and production quality comes at the expense of timeliness (i.e. getting content to customers quickly). To help guide this discussion, I offer instead a notion of content grades.