Channels bring conversations (and people) together

Organized conversations

Channels can be divvied up by team, project, client, or whatever else is relevant to your organization.

Team members can join and leave channels as needed — unlike lengthy email chains.

Threads keep side conversations from derailing the topic or project at hand.

“Hundreds of people are contributing across the world with many stakeholders who need to stay informed. The ease of communication that Slack provides helps support the teams that are delivering value at this pace and scale.”

Sherry Taylor, Executive Director, Technology at Ticketmaster

Search turns conversations into common knowledge

Searchable history

Search everything that’s been posted in channels or your messages. Learn the context of past decisions or see if someone’s already solved the problem at hand.

Even if you archive or leave a channel, its contents are searchable for future reference. Your conversations become common institutional knowledge.

Example of the Salesforce app used in a Slack workspace

Acme SitesLee Hao

Channels

announcements

big-wins

business-ops

contract-faqs

general

new-accounts

sales

Direct Messages

slackbot

Lee Hao

Liza Dawson

Madeline Dawson

sales

Lee Hao@Liza what opportunity are you focusing on this week?

Liza Dawson
/salesforce BigCo

SalesforceAPP

BigCo | Opportunity

Account Owner:

Liza Dawson

Annual Revenue:

$5,000,000

Industry:

Retail

Type:

Potential Customer

Show Account

Work faster with your tools in one place

Your tools and services

Bring important information and alerts into relevant channels by connecting services like Zendesk, Salesforce, JIRA, and more with Slack — including your own proprietary software.

With tools connected to channels, you can add meaningful context to conversations and complete simple tasks right from Slack.

“Slack is not only great at connecting people, it’s great at connecting the tools and the systems we already have.”

Nick Coronges, CTO at R/GA

Collaboration beyond colleagues

Share channels with companies and businesses you regularly work with – like clients, vendors, and partners – to bring all the right people into the same room.

Face-to-face and -screen

Talk it out over voice or video calls directly from Slack. And if you need to show your work, you can share your screen, too.

Integrated file sharing

Drag-and-drop PDFs, images, videos and other files directly into Slack. Get feedback on your work and create an archive of your progress.

Streamline your work with integrated tools

In Slack, tools and services work in the same place as your team. Information leaves siloed inboxes and flows into shared team channels.

Connect your tools with Slack

The Slack App Directory has over 1,000 apps you can integrate into Slack. Spend less time juggling tabs and more time focusing on meaningful work.

Or build your own with our APIs

Get even more from the tools you rely on. Configure Slack for your team’s unique needs and technology with the Slack API.