At present, we have a total of 5 full-time employees at Minespec LLC, including:

Director

Accountant

Salesman

Storeman

Sales & Warehouse Assistant

MineSpec operates its warehouse facility to strict Health and Safety Standards and carry out regular inspections to ensure all the State regulations are being adhered to. Part of each employee Key Performance Indicator is safety, where they are assessed on a 6 monthly basis. MineSpec has well trained employees with years of experience in the trade and also has the full backing and technical support from our major suppliers and we are capable to mitigate any problems which may arise in the course of use of equipment and consumables. If required by Customer, MineSpec is able to deliver the purchased goods, by saving precious time of our Customers. Warehouse operates 9.00 am to 6.00 pm, Monday to Friday. If after hour service is required, all customers are given the contact name and number of various people, within the organisation, they can contact for service.

Return Process for Surplus and Unused Consumables

In general, the Return Procedure for all items is: Goods which are incorrectly ordered by the customer must be returned to MineSpec within 7 working days from date of delivery. All returned goods will attract a 15% “re-stocking fee” unless negotiated with management. Unused consumables could be taken back by MineSpec, if it is deemed that the consumables are in good order and are of a “usable trade nature”.