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WILLARD HEALTHCARE CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Willard Healthcare Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

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Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Willard Healthcare Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Rating Details For Willard Healthcare Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per Day

Reported

Expected

Registered Nurse (RN) Hours

25 Minutes

1 Hour and 5 Minutes

Licensed Practical/Vocational Nurse (LPN/LVN) Hours

54 Minutes

39 Minutes

Certified Nursing Assistant (CNA) Hours

2 Hours and 6 Minutes

2 Hours and 30 Minutes

Total Licensed Nurse Hours

1 Hour and 19 Minutes

1 Hour and 44 Minutes

Total Nurse Hours

3 Hours and 25 Minutes

4 Hours and 13 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Ohio are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This Facility

Ohio Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season

90-100%

90%

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination

90-100%

88%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased

15%

13%

Percent of Long-Stay Residents Who Are More Depressed or Anxious

17%

18%

Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores

-

3%

Percent of Long-Stay Residents Who Were Physically Restrained

-

5%

Percent of Long-Stay Residents Who Have Moderate to Severe Pain

-

5%

Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair

-

5%

Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse

17%

10%

Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder

52%

48%

Percent of High-Risk Long-Stay Residents Who Have Pressure Sores

9%

10%

Percent of Long-Stay Residents Who Lose Too Much Weight

6%

8%

Percent of Long-Stay Residents Who Had a Urinary Tract Infection

15%

11%

Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder

6%

6%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season

90-100%

84%

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination

90-100%

83%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium

-

3%

Percent of Short-Stay Residents Who Had Moderate to Severe Pain

-

24%

Percent of Short-Stay Residents Who Have Pressure Sores

13%

12%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 02/10/2011.

Degree of Harm

- Potential for Minimal Harm

- Minimal Harm or Potential for Harm

- Resident Harmed

- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated

- Some Residents

- Many Residents

Deficiencies Found By Inspectors

Degree of Harm

Residents Affected

Administration

Train All Employees on What to Do in an Emergency.

Inspection Date: 11/24/2009

Correction Date: 01/12/2010

Train All Employees on What to Do in an Emergency.

Inspection Date: 02/10/2011

Correction Date: 03/24/2011

Environmental

Keep Safe, Clean and Homelike Surroundings.

Inspection Date: 02/10/2011

Correction Date: 03/24/2011

Provide Needed Housekeeping and Maintenance.

Inspection Date: 02/10/2011

Correction Date: 03/24/2011

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.

Inspection Date: 02/10/2011

Correction Date: 03/24/2011

Get Rid of Garbage Properly.

Inspection Date: 02/10/2011

Correction Date: 03/24/2011

Have a Program to Keep Infection from Spreading.

Inspection Date: 02/10/2011

Correction Date: 03/24/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.

Inspection Date: 02/10/2011

Correction Date: 03/24/2011

Nutrition and Dietary

Make Sure That Residents Are Well Nourished.

Inspection Date: 02/10/2011

Correction Date: 03/24/2011

Store, Cook, and Give out Food in a Safe and Clean Way.

Inspection Date: 02/10/2011

Correction Date: 03/24/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.

Inspection Date: 02/10/2011

Correction Date: 03/24/2011

At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes.

Inspection Date: 02/10/2011

Correction Date: 03/24/2011

Properly Mark Drugs and Other Similar Products.

Inspection Date: 02/10/2011

Correction Date: 03/24/2011

Quality Care

Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.

Inspection Date: 02/10/2011

Correction Date: 03/24/2011

Resident Rights

Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey.

Inspection Date: 02/10/2011

Correction Date: 03/24/2011

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Willard Healthcare Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 02/07/2011.

Degree of Harm

- Potential for Minimal Harm

- Minimal Harm or Potential for Harm

- Resident Harmed

- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated

- Some Residents

- Many Residents

Deficiencies Found By Inspectors

Degree of Harm

Residents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.

Inspection Date: 11/23/2009

Correction Date: 01/12/2010

Building Construction

Approved Construction Type or Materials.

Inspection Date: 09/10/2008

Correction Date: 09/22/2008

Emergency Plans and Fire Drills

Did Not Have a Written Emergency Evacuation Plan.

Inspection Date: 11/23/2009

Correction Date: 01/12/2010

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.

Inspection Date: 11/23/2009

Correction Date: 01/12/2010

Exits and Egress

Exits That Are Accessible at All Times.

Inspection Date: 09/10/2008

Correction Date: 09/22/2008

Exits That Are Accessible at All Times.

Inspection Date: 02/07/2011

Correction Date: 03/24/2011

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems.

Inspection Date: 09/10/2008

Correction Date: 09/22/2008

Illumination and Emergency Power

Proper Backup Exit Lighting.

Inspection Date: 11/23/2009

Correction Date: 01/12/2010

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.