Description:GLN is one of the most highly-acclaimed IELTS Review Centers in Vietnam, providing reasonably rigid IELTS training and interactive General English courses with its pool of highly qualified and experienced Filipino and native-speaker teachers

"John dela Cruz* is a Filipino English teacher. Like many Filipinos, he yearns for greener pasture. And so he left the Philippines for Vietnam, teaching English to the Vietnamese. Dela Cruz signed on with the GLN English Learning Center as Head Teacher of their Main Branch.

The experience wasn't pleasant.

....

In his letter to the ambassador, dela Cruz wrote many alleged violations of GLN English Learning Center. In July 2010, according to Dela Cruz, General Manager Bui Thi Le Hang ordered then Tran Dai Nghia Branch Manager Hoang Nhung to forcibly take the Philippine passport of one Filipina teacher there. In the same year an electrical fire broke out at the Nguen Thi Dinh branch. According to his account, there were no fire extinguishers and no fire safety procedures in place, which he said was in violation of the Vietnam's Labor Code. According to him, there were still no fire extinguishers when he left their employ."

The article's title was too extreme (too much of a media license, but story is true nonetheless)

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Also on the National Newspaper: Manila Bulletin, GLN was mentioned in the last few paragraphs about its horrible practice.

"I received a letter from a besieged OFW, an English teacher in Hanoi, who was illegally dismissed without warning, leaving him helpless in a foreign land. His employer, a certain GLN English Center owned by Bui Thi Le Hang, refuses to settle her financial obligations, defying both their contractual agreement and Vietnamese Law.

Our kababayan sought help from the Philippine Embassy, which they readily extended by writing a letter to the employer. However, the embassy could not pursue other legal options as it did not have the resources to do so. I was told that our embassies only intercede legally when our citizens face the death penalty. In the end, our kababayan was hard-pressed to accede to the unjust treatment of his employer and swallow the moral, legal and financial damage resulting from it."

Against GLN English Center, Bui Thi Le Hang, Nguyen Son Thuy, Nguyen Thi Lan Huong for violation of Section 1 (a)1, Rule II, Part VII of the Rules and Regulations Governing the Recruitment and Employment of Land-based Overseas Workers.

"Wherefore, premises considered, respondents GLN English Center, Bui Thi Le Hang, Nguyen Son Thuy and Nguyen Thi Lan Huong are hereby suspended from participating in the overseas employment program pending investigation of this case and/or until further orders from this Administration"

The company is infamous for a series of abuses perpetuated against its foreign workers- whether native speakers or not. This is one of the reasons why I refused the full time offer which was significantly lower than what I would have been earning part-time. The abuses were so bad that in fact in 2010, the owner tried to forcibly take away the passport of one of my co-teachers. She pretty much snapped and asked her branch manager to ram the bedroom door and try take my co-teachers' passport. The poor woman pretty much just left Vietnam shocked and bewildered. It started when she refused anymore classes, as she was already traveling through different branches and it was way over her contract hours. It pretty much went downhill from there. There are better schools out there, I am happily teaching in another school here in Hanoi at the moment after I got back to Vietnam earlier this year and I couldn't be any happier with a different school. Hanoi got the best people and the worst ones as well. The people in this company unfortunately are the latter.

Had to agree with the rest of reviews here, this is a horrible place to work, the place deteriorated after they illegally fired (did not even pay him for his work rendered, no severance pay awarded) one of their good head teachers in February. The case is apparently up now at the Ministry of Labour. The boss is an arrogant woman who never really cared for her customers (she would never honor one-on-one classes) and most especially she treated her teachers like dirt. I used to work here last year but then decided not to come back because of what can only be described as a spiteful top management. The boss Mrs. Hang only just really listen to her HR Manager Mrs. Huong who really knew nothing about HR much less the local labour laws which are hardly enforced anyway.