People analytics is increasingly on the agenda for organisations. With the rise of workplace technology allowing leaders to track employees’ performance, productivity and wellbeing, we partnered with the CIPD to survey over 3,000 business professionals to understand how people analytics is being used.
And the results are in, 65% of respondents who work in an organisation with a strong people analytics culture, say their business performance is strong compared to competitors.
As well as outlining the key opportunities leaders can capitalise on, this report covers:
• How different professions are using people data
• The various types of people data that are being used
• How people analytics adds value to organisations
• What the future holds for people data

"Read now to learn about three key steps drawn from the “2018 Deloitte Global Human Capital Trends” report that emerging organisations can take to attract and retain top talent, including:
? Redefining careers
? Creating more personalised performance enablement to boost employee engagement
? Using data-driven technology and analytics to enhance business value
"

Gartner recently released its Magic Quadrant for Contact Center Workforce Optimization, the annual report analyzing the workforce optimization industry. Gartner positions vendors based on Completeness of Vision and Ability to Execute.
Genesys improved its 2013 position moving from Niche Player to the Challengers Quadrant. This report provides you with insights you need to determine the Workforce Optimization Solution that is right for your organization. Read Now.

This whitepaper provides an overview of Aternity Virtual Desktop Monitoring and how it monitors end user experience in a VDI environment. Aternity goes well beyond traditional Virtual Desktop Infrastructure assessment tools that are primarily focused on planning and testing virtual deployments. Aternity provides in-depth monitoring of end user experience in a production environment spanning tens of thousands of business users.

Read this whitepaper to navigate through the End User Experience Monitoring (EUEM) landscape. Learn how traditional APM and device monitoring products provide some aspects of End User Experience Monitoring, but can often leave enterprise IT Ops teams blind to what their workforce users are actually experiencing.

“ This 30-minute webinar that will help you navigate the EUEM landscape and learn how traditional APM and device monitoring products provide some aspects of End User Experience Monitoring, but can often leave enterprise IT Ops teams blind to what their users are actually experiencing.

Mainframes continue to provide high business value by combining efficient transaction processing with high-volume access to critical enterprise data. Business organizations are linking mobile devices to mainframe processing and data to support digital applications and drive business transformation. In this rapidly growing scenario, the importance of providing excellent end-user experience becomes critical for business success.This analyst announcement note covers how CA Technologies is addressing the need for providing high availability and a fast response time by optimizing mainframe performance with new machine learning and analytics capabilities.

Australian businesses have long been recognised as leaders in the adoption of cloud services and the migration of core infrastructure to cloud platforms.
Yet as ambitious ‘cloud-first’ programs are executed, performance and complexity issues have led many organisations to embrace the middle ground – a hybrid IT solution combining public cloud and on-premises infrastructure.
Fast-growing hyperconverged infrastructure (HCI) platforms are increasingly being recognised as an ideal enabler for this strategy, with a software-based design that combines robust computing infrastructure with a high degree of centralisation, integration, flexibility, and analytics-based monitoring and manageability.
Read how companies such as Beam Suntory have redefined enterprise architecture and learn more about the way an integrated hyperconverged infrastructure can help you build the right infrastructure for the future.

When the right approach is applied, analytics can drive more effective marketing strategies. While marketers understand the role analytics plays within the organization, most are not leveraging analytics to really drive enterprise performance. We surveyed 100+ business leaders to understand the state of analytics maturity across today’s leading organizations, uncovering common challenges teams are facing in their quest to use data and analytics to deliver a competitive advantage.
What We Uncovered:
- 73% of analytic professionals claim to work for an analytically-driven company
- Only 42% of companies have a strategy for using analytics across the enterprise
- Just 38% of companies share results of their analytic insights outside their department
- 81% of organizations rely on 3rd parties for at least some portion of their analysis
Download the report to learn how marketers, like yourself, view themselves in light of using analytics to drive their business.

Often, a hospital’s revenue cycle is comprised of several departments that are managed and monitored separately. The lack of visibility of overall performance can impact cash flow and the patient experience. RelayHealth financial solutions offer a panoramic view of the revenue cycle while also providing the ability to drill down for microscopic focus on certain challenges. Using analytics to identify and prioritize improvement opportunities, financial executives can then implement RelayHealth’s other revenue cycle solutions to help solve problems and improve financial outcomes.

Is your data architecture up to the challenge of the big data era? Can it manage workload demands, handle hybrid cloud environments and keep up with performance requirements? Here are six reasons why changing your database can help you take advantage of data and analytics innovations.

Malicious botnets present multiple challenges to enterprises — some threaten security, and others merely impact performance or web analytics. A growing concern in the bot environment is the practice of credential stuffing, which capitalizes on both a bot’s ability to automate repeat attempts and the growing number of online accounts held by a single user. As bot technologies have evolved, so have their methods of evading detection. This report explains how the credential stuffing exploit challenges typical bot management strategies, and calls for a more comprehensive approach.

As organizations develop next-generation applications for the digital era, many are using cognitive computing ushered in by IBM Watson® technology. Cognitive applications can learn and react to customer preferences, and then use that information to support capabilities such as confidence-weighted outcomes with data transparency, systematic learning and natural language processing.
To make the most of these next-generation applications, you need a next-generation database. It must handle a massive volume of data while delivering high performance to support real-time analytics. At the same time, it must provide data availability for demanding applications, scalability for growth and flexibility for responding to changes.

For more than a decade, Oracle has developed and enhanced its ZFS Storage Appliance, giving its users a formidable unified and enterprise-grade storage offering. The latest release, ZS7-2, boasts upgraded hardware and software and is a timely reminder that more users might do well to evaluate this offering. It has a trifecta of advantages:
(1) It’s notable performance, price-performance, and flexibility are all improved in this new release
(2) There is a surprisingly inclusive set of functionalities, including excellent storage analytics that were developed even before analytics became a contemporary “must-have”
(3) There’s a compelling group of “better together” elements that make ZFS Storage Appliance a particularly attractive choice for both Oracle Database environments and users that want
to seamlessly integrate a cloud component into their IT infrastructure.
Given the proven abilities of Oracle’s prior models, it’s also safe to assume that the new ZS7-2 will outperform other m

These are the end times for traditional enterprise resource planning (ERP) solutions. Overstatement? Not really—especially for growing businesses like yours. Old-school ERP systems are simply too slow, complex, and inflexible to keep up with today’s business climate.
Think about your existing ERP. Does it support industry-specific best practices, ever-changing regulatory requirements, and emerging technologies such as social media, mobile, cloud, and analytics? If not, you could risk losing ground to your competitors as a result.

Did you ever wonder what enterprise resource planning or ERP is and how it can help your business? Or perhaps you know a little about ERP but you’re not sure if you should opt for an on-premise or cloud solution and what to expect from your final choice.
Don’t worry.
If you’re a business owner, manager or director in a mid-sized or growing business and you’re confused about ERP, this guide will help you.

Forrester Consulting provides independent and objective research-based consulting to help leaders succeed in their organizations. Ranging in scope from a short strategy session to custom projects, Forrester’s Consulting services connect you directly with research analysts who apply expert insight to your specific business challenges. For more information, visit forrester.com/consulting.

Download this paper to learn how Unified Data Architecture™ can bridge the gap between the business language of SQL, the extreme processing power of MapReduce, and the big data residing in Hadoop to provide a unified, high-performance big data analytics system for the enterprise.

With workforce analytics, HR professionals can play a more pivotal role in their organizations to help direct senior management and hiring managers in connecting the dots between their company’s overall performance and their investment in their workforce.
Workforce analytics empower HR professionals to shift from being an operational function to becoming more of a strategic role within their organization. Workforce analytics uncovers deep insights into workforce data by drilling down into the data and highlighting both patterns of success to be repeated and patterns of failure that could lead to risk and impact.
Go from intuition- to fact-based workforce decision-making with this comprehensive guide to workforce analytics. This eBook includes advice on how to get started, tips to ensure successful implementation, and key recommendations for finding the right solution

Read The Total Economic Impact™ of ServiceNow, an April 2017 commissioned study conducted by Forrester Consulting on behalf of ServiceNow, to understand the benefits, costs, and risks associated with the following ServiceNow solutions: IT Service Management, IT Operations Management, and Performance Analytics.
The study, commissioned by ServiceNow, covers key findings in these three categories:
Modernizing IT Service Management
Eliminating Service Outages
Optimizing Performance with Real?time Analytics
Forrester interviewed seven current ServiceNow customers with years of experience using the solutions identified above. The purpose of the study is to provide potential customers with a framework to evaluate the real world customer experience and economic impact of the Now platform on their organizations.

Organizations are investing in new analytics technologies to improve agility and performance. The technology and data must come together to serve the business users under the guidance and management of IT. Read the white paper to learn key findings in the analytics market and learn how to deliver analytics capabilities suitable for a wide range of use cases.