As more customers turn to their mobile phones for convenience, this large U.S. restaurant chain wanted to launch an app to provide personalized mobile payment and mobile ordering services. The company needed a way to quickly authenticate users with the best possible security features, while still providing frictionless single sign-on (SSO) and social login capabilities. Plus, identity data had to be unified across multiple third-party services and customer sites to support seamless authentication and personalized engagement.

THE CHALLENGE

The company had multiple third-party services and sites that each required passwords and usernames, and supporting millions of mobile app users required robust scalability. The solution needed to be deployed as a cloud service on AWS, while exceeding data security regulatory standards was a top priority.