1. Could I need pay for customs duty? You may be charged customs duties and taxes for something purchased online. Import duties and taxes are the buyer’s responsibility. But We normally declare the lower price on the invoice/bill to help avoid custom duty. usually we declare “warranty repaired phone”, “RMA Phone” /”Android phone” ,”Refurbished phone” ,”Secondhand phone” or others’ low value on the invoice/bill to help avoid customs duty.If the parcel get strictly inspected by customs, you need to pay tax to clear customs. We won’t bear the customs tax.The cost of return or lost parcel would be on buyer due to reject cutoms clearance.If you have special request, please let me know. We don’t accept dispute of customs problem. 2. This phone have Google Services and Multi-language ? The MeiTu T8S mobile phone only support English and Chinese . can’t support Google services. But support OTA update. (but the language localization may not be 100% accurate and there can be English words for some MENU, please be noted.) We’ll open the box to check every phone carefully. We don’t accept dispute of google and Multi-language problem. 3. How to check whether the phone can be worked in my country? Please visit this webpage willmyphonework.net, you can find the answer. About Network : 4. Why the phone’s real memory is less? The actual available internal phone storage is less than specified data because the android System and Apps take space. For example, the phone Rom is 32GB, but the free space is only 28GB or less. We can’t accept dispute for ROM/RAM data difference. 5. About Shipment: . Generally we ship the package via the AliExpress Standard Shipping.The AliExpress Standard Shipping is official shipping way suggested by aliexpress. You can check it from the following link: http://activities.aliexpress.com/aliexpress_shipping.php If you want the faster shipping way, you can choose the DHL while you make the order. 6. About Product FAQ : Click Here to enter FAQ page. 7. About Warranty : One-year Store warranty (China Warranty Service) or One-year Aliexpress warranty (Local Warranty Service). Generally we ship the package via the AliExpress Standard Shipping. The AliExpress Standard Shipping is official shipping way suggested by aliexpress. You can check it from the following link: http://activities.aliexpress.com/aliexpress_shipping.php 8. About Payment : 9. How to track my order?

Aliexpress Standard Shipping Tracking Website:

global.cainiao.com/index.htm (Please copy the URL to the browser address bar)

www.17track.net/en (Please copy the URL to the browser address bar)

DHL tracking site:

www.dhl.com/en.html (Please copy the URL to the browser address bar)

FedEx tracking site:

www.fedex.com/us/index.html (Please copy the URL to the browser address bar)

Please read me before you make ordeer. 1. About package and firmware: we’ll open the original box to check the phone and install Multi language ROM and Google paly store. Official ROM will be prefered. if custom translation may doesn’t cover all the Menus. Not support OTA Update. we may update the ROM. So the OS version may different as the sreenshots. All the Vivo and Meitu and 360 brand phone only support English language.Can’t support Google services .But support OTA update. 2.For The Customs : we will declare the lower price on the invoice/bill to help avoid custom duty.If the parcel get strict inspected by custom. You still need to pay tax to clear custom. We won’t bear the customs taxes. The cost of return or lost parcel would be on customer due to reject customs clearance. If you have special requests, please contact us. 3.About Phone a parts of APP language: We sell Chinese brand mobile phone ZTE,Nubia,vivo,Meitu,Vivo,360 and so on. Some phones built-in some Pre-install APPs from factory, because of these Apps are all locked by manufactor,can’t change the languages,only show the chinese,this is the normal phenomenon. We can’t accept the dispute about the”System language is not as described”. 4.For DHL Remote Cost: Becasue of some buyer’s address belong to the remote place ,so the DHL shipping company will asked buyer pay the remote delivery cost 33$,this is the DHL requested not us ,please noted it. 5.How to get the phone? If you don’t get parcel, Please Go again to your post office and ask for a parcel by name. The goods are already in the post office. Please open the parcel at post officer’s presence, if the parcel damaged or empty (stolen), please ask the post office to provide official document , especially the claim request paper. 6.For The Product Picture: Our website presents product items are as close to real color, because take a different light and display factors, there are a certain color difference, please understand. 7.About the product: if the cellphone you received have any problem,please contact us at first and don’t FEEDBACK on your order,we will provide the best service help you to solve the problem. 8.About the Feeback:If you have any problem with product,delivery,service, please write email to us, we will response in 24 hours, please not open dispute directly. If you are happy with us,please give us 5 star feedback, we will offer some discount or gift for your new order. Any request for order could delay the dispatch.

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Name

Rating

Feedback

Shipping Company

Shipping Cost

Estimated Delivery Time

3 - 7 days

3 - 7 days

5 - 14 days

Post Air Mail

Free Shipping

15 - 45 days

Return Policy

If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.

N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.

Seller Service

On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).