Privacy Notice

This privacy statement was last updated on September 16, 2007. Advanced Learners has created this privacy statement in order to disclose its information gathering and dissemination practices for this website and company, www.advancedlearners.com.

Collecting Information

Website collection

Information Request

The information you provide on our Contact us and Start Now pages allows you to contact us directly with any questions or comments you may have. We read and reply promptly to every message we receive. This information is used to respond directly to your questions or comments. All information provided will be used for further internal use and possible future contact.

Newsletter Subscription

Your email address will be placed on our email-marketing list. You will receive a monthly newsletter, as well as, periodic company advertisements and promotions.

Logged Files and Cookies

The Advanced Learners website logs IP addresses and browser types for systems administration purposes. These logs will be analyzed to improve the value of the materials available on the website. A user's session will be tracked, but the user will be anonymous. We do not link IP addresses to any personally identifiable information. This website does not use cookies.

Links

The Advanced Learners website contains links to other websites. We encourage you to visit these websites to learn more about educational services and information. Please note that these websites' privacy policies may differ from those of Advanced Learners. We encourage you to read the privacy statement of any website you may visit.

Customer Service Collection

Client Call-ins

Individuals interested in learning more about Advanced Learners’ services during a customer call-in will be entered into our database. Advanced Learners will collect contact information such as name, address, email address, and phone number. This information is used to respond directly to your questions or comments. If an email address is provided you will receive a monthly newsletter, as well as, periodic company advertisements and promotions. All information provided will be used for further internal use and possible future contact. (Individuals may also request to opt-out of Advanced Learners’ advertising and marketing efforts; see the Unsubscribe section below.)

Children’s Online Protection Act (COPPA)

All students under the age of 18 wishing to receive information about our services must have their parents contact us directly. At no time will we put a student under the age of 18 in contact with our tutors without parental contact and permission.

Release of Client Information

Tutors

Upon your request to speak with our tutors, we will provide the tutors with your name, phone number and zip-code only. We will only provide your home address to your chosen tutor upon confirmation that you have scheduled an initial meeting.

Merchants Billing Services a registered ISO of Chase Paymentech Solutions is our provider for credit card processing services. We must provide the card-holder name, address, and credit card number for each transaction.

Transworld Systems

Transworld Systems is used as our debt recovery company. Any accounts considered delinquent will be transfered to this third party collection agency. All personal information provided to us will be given to Transworld Systems to use as needed for the purpose of collecting a debt..

Constant Contact

We use Constant Contact as an email marketing tool. The only information provided to this company is your email address. At no time is your name, address, or phone number given to this agent.

Account Holders

Any parent, guardian, or entity paying for the student’s tutoring has access to all account information, such as, but not limited to: student’s contact information, invoicing statements, and student’s performance records.

Third Party Vendors

Your personal information is never sold to third party vendors.

Change/Unsubscribe/Opt-out your personal information

Prospects and Registered client information

If your personal information changes, you may contact us by telephone, email or postal mail. The necessary information is listed below.

Newsroom

To unsubscribe from email Newsletters, Press Releases, or Advertisements please follow the “opt-out” instructions in the received email.

Direct Marketing

If you wish to have your phone number and address information removed from our direct marketing and advertising campaigns, please contact the office and request a “No Contact” status.

Security

Protecting your privacy and your information is a top priority at Advanced Learners. We have taken careful measures to prevent the loss, misuse, and alteration of your information. Once we receive the information you entered into our web site or provided to our staff, it is stored behind a firewall. All Advanced Learners employees are aware of our privacy and security policies. Your information is only accessible to those employees who need it in order to perform their jobs.

Notification of Changes

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection through this website, we will notify you via email. In addition, if we make any material changes in our privacy practices that do not affect user information already collected through our site, we will post a prominent notice on our website notifying users of the change.

Affiliations

Advanced Learners is owned by the parent company TutorSelect, LLC. You may receive contact from any of its dba companies: TutorSelect, Advanced Learners, Target Tutoring, SmartBooksOnline, or TSADS Group.