I had an accident on our new camper. I took it to the dealer to get it repaired. I scrapped one of those big yellow poles at a service station. They said no problem we have this happen time to time. The problem they have is with getting parts from manufacture. It has been there since 7-24-13. The parts were suppose to be there 9-25-13. We shall see, going to call again today. So beware, if you need any kind of work done be prepared to wait a long time. I am not a happy camper, no pun intended.