Form tabs widget: I am unable to display form tabs in the live mode

What is JotForm?

JotForm is a freeonline form builder which helps you create online forms without writing a single line of code.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Why do you not want to answer this thread?(Your answer will be sent to Jeanette and Aytekin)

I would also like to recommend you that if you have been using any browser extensions, please disable them. I cleared your form caches. Kindly refresh your browser's cache either and try it again: How to refresh your browser's cache

If your problem persists, please let us know.

aldybino

Answered on February 08, 2018 at 04:33 AM

hi, there, i already try to clear chace the browser, and still doesnt work, i share you picture where before i change my ip and after i change my ip,

amy

Answered on February 08, 2018 at 05:50 AM

It's an interesting issue and it looks like a local problem. Please let me escalating this issue to our developers. Once we have any updates on the issue, you will be informed via this support thread.

When I check your account, I see that you are from Indonesia, aren't you?

aldybino

Answered on February 08, 2018 at 09:06 PM

yes i'am from indonesia,

i really need this form, its realy help my company and my job.

thank you

best regads

rey

JotForm Support

tina

Answered on February 09, 2018 at 02:43 AM

Thank you for the additional information. This issue has been escalated by my colleague to next level. We will update you via this thread once there is an update.

Thank you for your understanding and your patience.

aldybino

Answered on February 11, 2018 at 09:39 PM

hallo there,

is there any updates for this issue.

thanks,

rey

JotForm Support

tina

Answered on February 12, 2018 at 12:39 AM

This issue has already been escalated to our developer. Please note that we cannot provide an estimated time frame for this since it will highly depend on our developer's workload. You will be notified via this thread once there is an update.

Thank you for your understanding and your patience.

aldybino

Answered on February 14, 2018 at 03:43 AM

is it possible the problem come because am using a free version????

JotForm Support

Adrian

Answered on February 14, 2018 at 06:51 AM

No, the problem is not related to the plan that you are using. All JotForm features are available for FREE accounts, only the limits differ between plans.

Can you please tell us what kind of browser are you using and what OS?

Did you try opening the website using Incognito (Private Mode)?

It would help us if you can provide us a screenshot of the browser's console when you open your form and tabs don't appear.

i use chrome and firefox, the problem still persist, i dont use any mode in the browser, it also happen in other computer, this is screen shot, but when i change my ip using IPSHARK App di the tab was shown,

aldybino

Answered on February 15, 2018 at 01:22 AM

this one is from the firefox

aldybino

Answered on February 15, 2018 at 01:23 AM

This one is from chrome

aldybino

Answered on February 15, 2018 at 01:44 AM

this error from firefox

aldybino

Answered on February 15, 2018 at 01:48 AM

this one if from IE

JotForm Support

Adrian

Answered on February 15, 2018 at 03:34 AM

Can you please tell us from which URL are you trying to open the form?