HEI’s core convictions, captured in our Mission, Vision and Values, are the result of a series of multi-level collaborative sessions with a cross section of associates across our company. These statements serve as HEI’s transcendent credo...as well as day-to-day guidelines...for achieving higher standards of personal interaction, two-way communication, professional excellence and collective success.

Mission

By owning and operating first class full service hotels and resorts, we provide comfort and hospitality for those away from home, while building meaningful relationships, embracing social responsibility, fostering growth in our associates and creating long term value in our real estate.

Vision

We are a cohesive, socially responsible team creating a legacy as the leading private hospitality investment and operating company, recognized by our associates, guests and investors as continually setting a higher standard of excellence.

Values

Team Environment of Passion and Enthusiasm

We respect the balance between family and work

We recognize achievements; celebrate successes

We provide the resources and tools essential for success

We embrace the value of diversity

Integrity

We interact honestly and respectfully

We meet our commitments

We communicate freely and openly

We always check that it feels morally right

Innovation

We encourage creative thinking

We capitalize on new ideas

We take measured risks, allowing “freedom within the framework”

We identify and share best practices

Social Responsibility

We support our local and global Communities through active involvement

We make Associate wellness and development our priority

We encourage Relationships with suppliers and guests that support sustainability

We promote Environmentally sustainable business practices

Commitment to Excellence

We achieve superior investment returns

We are the preferred hospitality employer

We build loyalty by delivering on guest, associate, and brand expectations