Terms and Conditions

Please read these terms and conditions before ordering from acorn & will ltd. Contact us if you have any questions about our products, ordering from us or the delivery and returns policy at: daniella@acornandwill.co.uk

When you place an order with us you will receive a confirmation email to let you that we have received your order. Please ensure you keep this email as we may need you to refer to it if there are any issues with your order. If you do not receive any email please let us know.

When confirmation of order is received, this indicates that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Payment

acorn &will accepts both Debit/Credit Cards through Paypal

You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Checkout" button. If you scroll down you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account. It is as simple as that!

Items

We endeavour to show all our products as true to life as we can, however, please take into account that our pictures may not be to scale; always check measurements. And although we try to reproduce colours as accurately as possible there may be some alteration depending on your computer screen or the photography. Please contact us if you have any specific questions about an item and we will answer to the best of our ability.

Returns If for any reason you are unhappy with your purchase you have 14 days to return the item and once we are in receipt of the goods we will refund you the cost of the item. Please advise us of your intention to return an item so that we know to expect it. Please be advised that earrings cannot be returned unless faulty.

We do our best to ensure that items arrive at your door safely, however if anything does arrive damaged you have 48 hours in which to inform us of the damage . Once we are aware of the situation we will resolve it.

Please be advised that due to a number of different factors such as internet browsers, monitor colour contrasts etc, differences in colour between the image and the actual product may occur. In addition all the fabrics shown are vintage and as such slight variations may occur in the pattern on the product you receive to those that are pictured.