Shape Our Support Efforts

Here at Localist, we understand that learning a new product is not a one size fits all experience–nor should it be! The purpose of this survey is to gauge the individual learning styles of folks like you who work with Localist the most to ensure that our efforts are best suited for our community of administrators.

Which of the following best describes how you interact with your organization's calendar?

I have the ability to publish, edit and approve/reject events

I have the ability to assign permissions, make branding changes and add bulk uploads/feeds

How often do you refer to the Knowledge Base?

Most of the time

Sometimes

Never

What Knowledge Base?

If you're not using the Knowledge Base, select the answer that best describes why:

I didn't understand what was provided in the Knowledge Base

I prefer to talk to someone directly

It takes too long to find the necessary information

I don't know where to start

What kind of information do you find yourself needing the most help with?

Branding and platform customizations

General best practices and guidance

How to use specific Localist features; Ex: Widgets, Bulletin, Channels

What is your preferred learning style? Please select all that apply.

Selfserve; written documentation

Selfserve; on demand training videos

Email the Localist Support Team

Phone the Localist Support Team

Live webinars

Online admin forum

How else can we further improve our educational resources and interactions?