For more serious illness and injuries you may go to the Accident and Emergency department at St Peter’s Hospital, Guildford Road, Chertsey, Surrey, KT16 0PZ (telephone 01932 872000). This unit provides treatment for medical and surgical emergencies, and severe injuries. There is a special children’s casualty and a service for emergencies during pregnancy.

For emergencies such as loss of consciousness, collapse, severe chest pain, serious accidents or serious loss of blood you can call 999 for an ambulance.

If you would like advice, call NHS Direct on 0845 4647, for confidential healthcare advice and information, 24 hours a day.

If you have run out of your regular medication, you can get a small amount without a prescription by going to a pharmacist with your repeat prescription form or nearly empty medicine bottles.

For minor illness and injuries visit an NHS Walk-in Centre. No appointment is needed. Walk-in centres treat strains and sprains, coughs, colds and flu-like symptoms. Walk-in Centres are open from 7am until 7pm Monday to Friday and 9am to 3pm weekends and Bank Holidays. There are Walk-in Centres nearby:

For minor problems the NHS Walk In Centre at Ashford Hospital, London Road, Ashford, Middlesex, TW15 3AA (telephone 01784 884488) is open 24 hours. This unit does NOT provide treatment for surgical emergencies, severe injuries and children’s illnesses that need admission to hospital.