Reviews

Went here for a Father's day dim sum lunch. At the front counter area I approached the hottess and asked how long of a wait for a table. She asked how many people and I told her 4 adults and 2 children. She said in a moment. So I told the rest of my group that they should unload via text and they started to come. When they all arrived which was around 3 mins, another host stated that they have no room and that the wait will be at least 30 mins. I mentioned that I talked to the hostess and she said in a moment. He said that it will be 30 mins or more and there is nothing he can do. They have poor communication between the staff. She should have asked the other staff to clarify if they had room before I had the family come in. Was not impressed with their customer service. Will not be returning to this restaurant.

This place is tucked away at the edge of Port Coquitlam. It is packed on weekends and at lunchtime. The have reasonably-priced dim-sum and weekday lunch specials for under 8 dollars. The deep fried squid with chillies, salt and pepper is tasty, and the pan fried chow mein noodles with soy sauce are smoky and salty. I was a little dissapointed with the fung zhou (chicken feet) which would have been better in a spicy sauce. They have lots of other tasty dim-sum favourites. Most dim-sum is in the $2.50 - $3.75 range depending on size, with some chef special menu items around $4.95. The booths are a little small, but I think they weren't designed for "gwei-lo".

It is about average price but the quality is very good. Plus it is close to shopping. Highly recommended!

Went to this restaurant again not going there for about a year. I had always been impressed with the food, but was more impressed this time. The cost has increased slightly, from $2.50 to $2.75 for most of the dishes, but it is a pretty small increase.

We ordered lots of dishes and they all came out pretty quickly. What I was most impressed with was the quantity of each dish. Har Gow and Sui Mai were pretty standard sizes and good, but the chicken's feet were absolutely huge!!! There must have been about 6 or 7 of them in a dish, and not tiny ones like they serve at other places. The sticky rice in lotus leaf was also very big, they actually give you 3 of them, instead of 2, like Kam Ding, where I have been going to for the past year.

Also, they had woo gok (deep fried taro balls), which I haven't seen in other dim places I have been too. We also ordered a plate of jellyfish and pork hock..one of my favourite cold plate combos...turns out my 3 1/2 year old son likes jellyfish..go figure. It was very tasty.

Service was very quick and efficient, they even gave us water when we requested it.

Went for dim sum with a group of friends. Typical chinese restaurant decor and service. I'll give them a benefit of a doubt for the borderline rude service because they were packed. So packed that you barely feel the ac in the air.

My real concern here is with the food. Mainly the quality control of the food. They served us sour dim sum. The raddish cake (lo bak ko) is clearly overdue for a trip to the dumpster and yet it was on our table. You could smell the sourness let alone tasting the sourness. Unfortunately there is nothing on the menu that is outstanding either to pull this bad taste out of the "poor" rating.

I love dim sum and was told Rainbow Butterfly was a great local place that was clean and had great food. Very true!
However I was also told the owner can be unfriendly and even rude at times. I hadn't experienced that until I decided to take my international student from Beijing there as a going away meal to share together. First we decided to have seperate orders - we like different things. Apparantly that was a problem for the owner. He definately made it known to me and anyone within earshot that "we didn't need to order this way" and he was angry about it. His voice was raised and I felt extremely uncomfortable at the tone of his voice and look of anger on his face. I quickly apologized for not knowing this would be an "issue" and how I didn't realize that using 2 seperate order forms was a no no. A very nice waiter came to me and quietly told me not to worry and that it was completely ok. The owner removed the 2 seperate order forms and demanded I just use one.
Then when it came time to pay again an issue. I had recently got a debit card with a chip in it and mistakenly removed the debit card from the machine too early. I apologized again feeling uncomfortable because once again I could see he was angry and loosing quick patience. He didn't say a word and even when I apologized a second time I was ignored and he turned his back to us when we said thank you and goodbye.
Rude,rude,rude behavior and such arrogance. It really is too bad because this is a nice place to eat but who would feel comfortable eating in an environment when at any moment the owner will come to your table to basically yell at you? I don't cause a scene when I go out - I know how to behave in a restaurant setting - I'm a mature adult. I just strongly feel Ray needs to leave his attitude and lack of people skills at home. If he wants to run a business then he needs to be a people person - get some social skills Ray. People DO talk and word spreads. I was warned about you yelling at a coworker of mine for not hearing you call them to their table.She USE to come to your restaurant and will no longer go to it because of how they were treated.
Do I recommend this place? Take out is the best option unless you like to walk on glass and take your chance sitting inside with Ray Leung.

I've driven by this place many times and always thought that it is a paint store. Last Saturday, I decided to give this place a try.

First impression was quite good. The place was packed and looked alive. We ordered the usual...chicken feet, siu mai, har kow, sticky rice. We were surprised that everything was well prepared and tasty. The selection was quite good too. They don't have the dim sum carts so you have to mark your selection on a piece of paper and the waiter will bring your order. Aside from the deep fried spring rolls which took over 1/2 hour to come out, everything else was served in a timely manner. If you like dim sum, I would definitely suggest that you give this place a try.

Service is solid, nothing to complain about. and the same for ambience. Value is good too. It cost us $35 before tip for the 4 of us and we ordered quite a bit. This place is definitely a good find.

Visiting from Ontario, I searched for a dim sum restaurant in the Coquitlam area. Having come across the previous reviews here, we decided to have our large group of 12 eat here. The restaurant accommodated a reservation that made an hour and a half prior to our arrival. We found the restaurant easily with the reference points (behind Starbucks drive-thru).

The food was excellent and everything was fresh, crisp and flavourful. No cheapie small portions nor fishy, previously frozen stuff here. All was freshly prepared and delivered to the table piping hot.

The restaurant clearly was a 'Western' family restaurant before so the decor and furnishings reflected this. However, the place was clean, warm and uncluttered. It was not suffering from the typical Chinese restaurant malaise where decor is an afterthought.

Went here for lunch with my boyfriend after a day of shopping. The food was very tasting, and really, really good portion sizes for the price. We ordered 4 things to share, and that we were extremely full at only $12 for the two of us. We gave a big tip because we just loved the food and were happy with the amount we got for the amount we paid. I was amazed. The service was good as well, and the feel of the place was nice. I will definitely come back!!

we went here for the first time on the weekend, it was crowded but got a table within minutes. We ordered 4 dishes including siu mie (steamed pork dumplings) they looked good, texture ok but when we bit into them the flavour was very simiilar to SPAM, I don't mind fried spam or the occasional fried spam sandwich but not with dim sum. We both thought they mixed the pork mixture with spam or maybe they put some ingredient into it that tasted like spam? We also had the steamed prawn roll up (lots of shrimp and delicious) steamed spareribs (a good sized portion), prawn toast (which was covered with sesame seeds, we weren't crazy with that dish) Cost was average. maybe we'll try some other dishes next time and see if the siu mie tastes different the next time, if it doesn't we won't be returning....

Rainbow Butterfly is tucked away behind a drive-thru Starbucks and is easy to miss if you're not sure where it is. Parking is a little limited I find, but I have never had a problem finding a spot. Inside the feel is somewhat "diner-ish" with a central corridor that houses pop cans and glasses and mostly booth-type tables. The dinner menu is not that extensive and choices are somewhat limited if you're used to huge menus at other Chinese establishments. What they do have though is top-grade and is neither too greasy nor too salty which sometimes plague other places like this one. Food is also prepared fairly quickly and comes to the table well prepared and piping hot. Dimsum is also very good, but be sure to make a reservation if heading out there on a weekend. Waits can sometimes be very long without one and even with a reservation you may need to wait awhile while tables clear out. Overall, a very good place for Chinese in the burbs.

Consistency in the food quality and taste is not there – I live a block away from this place that is why I kept coming back. The owner (apparently his name is Ray Leung) sits in the front desk and he is a very rude man, rude to customers, rude to employees. This is very well documented in several reviews about this place and his owner.
He got angry at me because I found his soup too spicy and he wanted no accountability on it, he made a scene in front of his customers that were trying to enjoy their lunch, then called a cook and started raising his voice at him while speaking Chinese and pointing at me, this is not China, this is Canada and your customers deserve respect…
POCO is a friendly community full of nice little restaurants that want and appreciate my business, so I am done with this place.

Have been ordering here for 6+ years! Hated giving him our $$$
Foods good, but at times inconsistent!
Are always shorted on "sauces"...no plum sauce for egg rolls, no soya s. etc...
Have had to wait to get food as they mixed up orders...
We
So "Happy" to have found a great Chinese place in PoCo! We tried many, finally found another one, "Happy" to give them our $$$

Went to this restaurant for the first time to try it out. Asked the manager couple questions about the menu and at first he answered but second time he became agitated and clearly annoyed to help out customer who is unfamiliar with the items offered. Talk about customer service! Had to practicaly shout and waved arms like crazy to get the attention to the servers. They don't seem to want to be there at all and just paid attention more to the chinese speaking customers.The food was not that great either, and for the price we paid $43 without tips (I dont see its worth of them being tipped) I rather spend my money to Kam Ding resto in Coquitlam or Kirin at Henderson Place. Enough said. Some people might like this restaurant without good service and good food, but I have sincerely learned my lesson and will be advising my colleagues the same.

I found it pretty hard to find a decent place for dim sum nowaday. Finally went here on a friend's recommendation. the price was fairly cheap comparing to the restaurants I went in Burnaby and Richmond. Food was okay and came pretty fast. Finally I don't have to spend 40 bucks at Kirin to try to get full. Come try!

Food is decent and cheap. Waiter and waitress are OK. Today, during the lunch time I went there for some dim-sums. But one of the dim-sum dishes got some undesired matter in it, and of course, I complained to the owner and he said that this kind of thing could happen in a 5 stars restaurant. How arrogant he was. He even didn't say sorry to me. This is not the way to do business and serve your customers. What I need was a word "sorry".

My family decided to eat at Rainbow Butterfly because of its interesting name. We were the first ones there. We ordered several dishes and found the food quite good. The store owner or manager was really nice and he treated with free sushi rolls and i don't remember seeing it on the menu@@"

When I walked in to pick up my order the host was alright, until I asked if I could get an extra sauce for one of the dishes. Then he appeared to get hostile. He very sharply in Chinese (with way more words than would be required to ask for a simple sauce) I assume insulted me and asked for another sauce. She then proceeded to walk past me and let one rip right behind me. Disgusting. She got the other sauce and then when I was halfway out the door, I remembered to ask how many soy sauce he put in the bag. He said there were none. When I asked for some, he stood there and glared at me for 5 seconds before going to retrieve 2. Two soy sauce for a $45 bill for dinner for 4. Ridiculous. Terrible Terrible Service!
Not to mention the food, which is laced with MSG and I can only assume food colouring, as it is bright in colour, but tasteless.
WILL NEVER GO THERE AGAIN!!!

My husband and I have visited Rainbow Butterfly roughly 5 - 7 times through 2009/2010, with our most recent visit being today.

The food is YUM. We have ordered and enjoyed the following items: steamed shrimp dumplings; steamed shimp and spinach dumplings; pan fried shrimp and chive dumplings; gailan with oyster sauce; rice wrap (or roll?) with three kinds of mushroom -- (my personal favourite!); eggplant, tofu, and peppers stuffed with fish paste; seafood and pumpkin dumplings; Shanghai pork dumplings; and another type of pork dumpling that my husband really enjoys, but whose name I have forgotten.

There was only one time when I experienced something unpleasant during one of our visits, and that was a very slightly musty/moldy flavour to a bit of pumpkin in one bite of a seafood and pumpkin dumpling. I was a bit put off, but got over it, and have had nothing but positive experiences before and since.

As for the service, the folks at Rainbow Butterfly must have read the less than positive comments from other reviewers, because we have never experienced poor service. The person who we believe must be the owner, is always friendly and keeping an eye on things, the wait staff pick up the order forms quickly, and pick up empty dishes promptly. I admit that we were unsure when we went for the first time if we were going to feel welcome or if there was going to be a language barrier, as it seemed that most of the patrons and all of the staff were asian and conversing in another language, but this wasn't an issue. On the occassions when we would ask a staff member who didn't understand English well, that person who seek out another staff member who was fluent in English to assist us, and we appreciated that.

We have also always felt that the value of the food for our money was very good. We choose, on average, 6-7 dishes, including one or two "chef's selections" which are the slightly pricier items on the menu, and our bill has always been under $30. I would say it has always been between $23 and $28 before the tip.

We love going to Rainbow Butterfly for dim sum and look forward to our next visit.