Computer Repairs and Troubleshooting

Technology seems to always fail at the most inconvenient time, no time is right but when it happens all you need and want is for someone to fix your problem quickly and with a minimum of fuss and that’s where Computer Troubleshooters come to the fore.

To minimise the disruption we utilise all technologies available to remediate the problem. This includes using a remote support tool such as TeamViewer. This requires you to download an application to your computer that allows us to access your systems.

Alternatively, we can be onsite as quickly as we can and after a discussion with you we will diagnose the problem, tell you what we are going to do and confirm the time involved and then with your agreement we fix the issue.

Troubleshooting services we provide to business include:

Free IT assessment

Let CT Balcatta assess the state of your network and your IT infrastructure.

By completing this assessment, you will be presented with a report that highlights the areas of risk to failure and a comprehensive action plan to minimize the risk to your business.

Desktop and laptop repair

Healthy computers

Peak performance is achieved by conducting regular tune ups on your desktops and laptops followed by performing a series of maintenance tasks that return the speed and performance to your infrastructure.

Data Recovery

Backup Solutions

Losing your data is potentially so damaging to your business, impacting on your reputation, loss of confidence in you by your customers not to mention the disruption to your business. This is why Computer Troubleshooters has a range of solutions to ensure your data can be recovered from failure to building a comprehensive prevention plan for your valuable business data.

Server Networks

Network Solutions

Whether it’s a set-up, ongoing maintenance or a security issue Computer Troubleshooters can assist your business to ensure you have the right network infrastructure and system that allows your staff to maximise their productivity.