Wednesday, April 10, 2013

Despite being an essential product for consumers, purchasing travel
insurance is a minefield for consumers; with complicated small print
and hundreds of different policies to choose from. The industry should
use innovations to make cost savings, simplify products and engage
better with consumers.”

Alexander Hiscox, Financial Services Analyst

This report looks in more detail at:

Has the complexity of the travel insurance market led to a lack of consumer trust?

Are young people being ignored within the travel insurance market?

Will the launch of ‘signposting’ make it easier for older customers to get affordable travel insurance?

Is there scope to increase the use of technology in the travel insurance market?