Eves Tea Towels And Coasters Store Policies

I am committed to doing my best to make sure you will be happy with what you ordered and have recieved. Do not hesitate to ask questions. I want to hear from you if you have any questions no matter how small it may be.

I am sorry but I do not ship intermational. Once your payment clears Paypal I will notify you that I received your payment and will begin processing your order. On items that are ready to ship it will be shipped one- two days from the time of receiving your payment. When the item is made to order it will state in the description the time that it will take for me to make it. This does not include the time that it takes for USPS to deliver it to you. If there is a special item or an exception such as multiple items that you want and it must be made, I will let you know the time frame for me to do so.

When the package ships out I will notfiy you and will give you the tracking information. I ship USPS only first class and priority. All coasters will be mailed priority due to their weight and safety. I do the most economical rate that I can with combined shipping on all of my items.

I accept returns and offer refunds. Please notify me within two days of receiving your package why you are not happy. I want you to be happy and will work with you. If you wish to have a refund, please return the item at your own expense. I will refund your money thru your paypal less the return shipping. I cannot be responsible for lost packages once I take them to the post office and you have been provided with the tracking info. Thanks so much for the opportunity to create something for you. I also look forward to communicating with you. Have a safe and happy day