Beginning of a dialog window, including tabbed navigation to register an account or sign in to an existing account. Both registration and sign in support using google and facebook accounts. Escape will close this window.

For your convenience, we accept Paypal and credit card payments.
Payment is expected at the time of order and MaineCharm reserves the right to cancel any order.

Returns & exchanges

I gladly accept returns and exchanges

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Returns and exchange details

If you are not completely satisfied, items may be returned in original condition within 14 days of receiving your purchase. Please e-mail us before you mail it back, or a 10% restocking fee will apply. All return shipping costs are the buyer's responsibility. A tracking number must be provided for all returns, as items that are not received, cannot be refunded. Once we receive the item, you will be refunded your money (item cost only).

*We make no promises concerning the performance of the postal service.* If there is damage to your item, please send us photographs of the damage. We will do our best to replace the item or give you store credit. In some circumstances we may issue a refund (obvious postal damage) and each case is judged individually. *We cannot accept returns for special orders.

Shipping policies

Orders are processed in 3-5 business days. Business days are Monday through Friday, excluding all US holidays recognized by USPS. Wreaths need additional time and are sent Priority with a tracking number and insurance. Special orders are welcome and may need additional processing time depending on the item.

CARDS: Packaged in a clear, acid free sleeve and shipped in a bubble wrap envelope.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.