Reinventing the Public Sector
With E-Government

Updated Sept. 25, 2000 12:30 a.m. ET

By Geoff Pryce-Jones and Penny O'Hara. Mr. Pryce-Jones and Ms. O'Hara are part of Deloitte Consulting's Public Sector Practice in Asia-Pacific.

T he Internet is not only changing how people run their businesses, it is also changing governments. Across the world, state agencies, like commercial enterprises, have discovered that the Internet can improve the way they work, save money and put them in closer contact with their "customers," i.e., their own citizens. This trend has spawned a new addition to the...