Quality Function Deployment Training Course in Patna, India

Invensis Learning's Quality Function Deployment Training Course in Patna is delivered by highly qualified trainers with extensive experience in Quality Management best practices. Quality Function Deployment (QFD) is a process and set of tools used to effectively define the customer requirements and convert them into detailed engineering specifications and plans to produce the products that fulfill those requirements. Companies use QFD to convert customer requirements into measureable design targets and drive them from the assembly level down through the sub-assembly, component and production process levels.

Participants will understand a four-phase QFD process, know how to calculate a phase I QFD matrix and be able to determine the data necessary for moving into phases II, III, and IV in a QFD process. They will also learn the basics needed to design robust products and services, document process design strategies, and create control and maintenance strategies. Participants will receive course completion certificate.

We deliver Quality Function Deployment Training in Patna through classroom and live online virtual modes. Request this Quality Function Deployment course as on-site group training to bring your enterprise teams up to speed in the world of Quality Function Deployment. Enroll now for this Quality Function Deployment in Patna today.

Quality Function Deployment Course Syllabus

Candidates will learn to define quality function deployment, understand how QFD creates a system for product development, outline the history of QFD, restate the focus within each of the four phases of a QFD process, relate the benefits of QFD, list at least four potentials uses of QFD.

Candidates will learn to describe the process for completing a QFD project, know the key questions needed to plan and complete a QFD project, state the definition for the Voice of the Market, comprehend the components of a great QFD team, know which departments should be on a QFD team, know the documentation needed for each phase of a QFD project.

Candidates will learn to describe the difference in the 3 levels of quality in the Kano Model, identify where customer information could be collected within your organization, explain how to determine the number of customer to interview, understand the different types of customers, know how to create a customer selection matrix, understand what the term “Gemba” means.

Candidates will learn to understand the two basic requirements for collecting the Voice of the Customer, differentiate between a need and a solution or feature, know what to do when a customer gives you a solution rather than a true customer need, understand the definition for the term “level of abstraction”, know how to turn a verbatim statement into information that can be measured.

Candidates will learn to recognize the difference between the what’s and the how’s, identify the stages in calculating a QFD matrix, understand the methodology behind the relationship matrix, state the meaning for the symbols used in a QFD matrix, calculate a simple House of Quality.

Candidates will learn to define the different rooms in the House of Quality, know the steps in creating a House of Quality, build a House of Quality, recognize what to look for when evaluating a House of Quality, evaluate an existing House of Quality and make recommendations.

Candidates will learn to define the steps needed to create a product design matrix, Know the steps for creating a process design matrix, understand the rational in creating a control matrix, construct a product design and process planning matrix, evaluate production planning concepts.

Candidates will learn to define affinity diagrams, identify when to use an affinity diagram, state the steps for affinitizing information, describe the critical guidelines for using an affinity diagram.

Candidates will learn to identify the meaning of a tree diagram, understand when to use a tree diagram, identify the steps needed to create a tree diagram, recognize critical guidelines needed for creating a tree diagram.

Candidates will learn to define a cause and effect diagram, understand when to use a cause and effect diagram, define the steps in creating a cause and effect diagram, identify the guidelines for using a cause and effect diagram.

Candidates will learn to define flow charting, understand when to use a flow chart, state the different uses for flow charting, identify the different symbols used in simple flow charting, describe the guidelines for flow charting.

Quality Function Deployment Training Agenda

The agenda of the 2-day Quality Function Deployment training is detailed below:

Introduction to Quality Function Deployment (QFD)

Define Quality Function Deployment

Understand how QFD creates a system for product development

Outline the history of QFD

Restate the focus within each of the four phases of a QFD process

Relate the benefits of QFD

List at least four potentials uses of QFD

Pre-Planning a QFD Project

Describe the process of completing a QFD project

Know the key questions needed to plan and complete a QFD project

State the definition for the Voice of the Market

Comprehend the components of a great QFD team

Know which departments should be on a QFD team

Know the documentation needed for each phase of a QFD project

The Voice of the Customer

Describe the difference in the 3 levels of quality in the Kano Model

Identify where customer information could be collected within your organization

Explain how to determine the number of the customer to interview

Understand the different types of customers

Know how to create a customer selection matrix

Understand what the term “Gemba” means

Needs vs. Features

Understand the two basic requirements for collecting the Voice of the Customer

Differentiate between a need and a solution or feature

Know what to do when a customer gives you a solution rather than a true customer need

Understand the definition of the term “level of abstraction.”

Know how to turn a verbatim statement into information that can be measured

At Invensis, we provide Quality Function Deployment training in Sydney in different learning modes such as instructor-led classroom training, instructor-led online training, on-site group training, and focused 1 to 1 training.

No, there is no examination for this course. This course provides only a basic understanding of Quality Function Deployment concepts and techniques. If you are looking at certification courses in Quality Function Deployment, then we offer Six Sigma Yellow belt, Green belt and Black belt training in Patna.