System Backup and Recovery

This section provides information on the Backup and Recovery options for your system.

Unless you specified Recovery Media in your order, your Windows 10 system will not come with a recovery USB Flash Drive or Discs. For information about creating recovery media for your system in case of a catastrophic system failure, follow the link below:

Dell Recovery Image of Microsoft Windows

NOTE: The recovery image contains the version of Windows that came installed on your computer. This download is only available on certain systems.

Dell Backup and Recovery (DBAR)

For systems prior to Windows 10, DBAR is a flexible automated backup and recovery application which is designed to reliably protect your most important digital documents and memories in just a few clicks.

Unless you specified Recovery Media in your order, your system will not come with a recovery USB Flash-Drive or Discs, you can also use the DBAR application to make recovery media for your system in case of a catastrophic system failure.

More information can be found out from the Dell Backup and Recovery Support page:

Dell SupportAssist for PCs and Tablets:

SupportAssist, previously called My Dell, provides system updates, detects issues and sends you alerts based on your device, which makes solving and preventing problems easier than ever. This application gives you access to everything you need to take the guesswork out of maintaining PCs and tablets. For more information and installation instructions see the following link:

Diagnostics and Error Codes:

This section provides links to articles about diagnostics and the various error messages, beep codes and Diagnostic LED codes that can help to troubleshoot potential hardware and software issues on your system.

You can also use the diagnostics that are on the Dell Support page, this requires Dell System Detect & SupportAssist to be installed on your system. This is performed if you choose to run the diagnostics. You can get to those diagnostics by following the link below:

Hardware:

The section below, provides links to articles that contain information about the different hardware on your system. They can help you to troubleshoot any problems that might be identified by the above diagnostics. There are also general "How to" articles that can help with tasks, for example like updating the BIOS or upgrading a hard drive.