At Front Row CRM we believe in the sales rep and built a CRM from the ground up as a mobile system. This allows the sales rep to complete and submit sales reports in less than 60 seconds from any mobile device, leaving more time for selling. We have added features to help the sales reps be more productive and improve compliance, including data and information retrieval, note review, location and directional maps, contact information, camera integration, sync with Outlook or Google PIM and more.

Friday, August 8, 2014

CRM App That Can Improve Sales: Developers are Getting Into the Mobile Game

Companies have realized that their customer
relationship management systems are providing value for more than just simple
transactions – they’re using their CRM across the entire organization to tie in
processes in a collaborative effort. To squeeze even more value out of their
CRM systems, companies are expanding on what comes standard by utilizing applications
to make the CRM more mobile. The right CRM app
can be a game changer.

Application developers can come up with solutions now that will save you time
and money later, and it doesn’t involve a complete implementation of a new
system – just an added application that takes very little time to get up and
running.

Most developers are turning their attention to the customer in an effort to
gain more insights that lead to better relationships and better sales. Many CRM
vendors build a vast array of tools that give companies many options in how
they use the CRM. However, one of the areas that is lacking is in how the
vendors approach your sales department. Most sales reps believe their CRM
systems are made only for upper management and rarely interact with it.

Most companies are leaning toward customer-centric models of doing business,
which means they’re attempting to find out what the customer wants and deliver
on those wants. This is a data-intensive process that relies on information
being shared from sales reps. With most reps going under-equipped in the sales
reporting function of their CRM systems, sales reports are shared infrequently
if ever.

One of the problems your sales department encounters when it comes to sales
reports is that sales managers have little information from which they can
build a coaching schedule around. They don’t have the information that tells
them where the sales reps are struggling and where they are thriving. With a
more consistent sales reporting process, your managers know exactly how to
tailor their coaching sessions.

Perhaps an even deeper concern where sales reporting
is concerned is that your company learns nothing about the behaviors of the
clients. When sales reports are consistently gathered, they build a strong
database that shows client behaviors, wants and needs that can be used to build
future product offerings and marketing strategies. The sales rep has
first-to-face interaction with the client and can provide notes in the report
that prove valuable to the entire company.

Front Row Solutions
is a company built by former sales reps and sales managers. We know what sales
departments lack and we’ve built a solution that gives you what you’ve been
looking for. Our CRM app provides you with tools that allow your sales reps to
send back sales reports from the field, giving them more time to close deals
while populating your database with valuable information. Contact us today and
find out more about our solution.

About Front Row CRM

Front Row Solutions is an innovative CRM sales tool that utilizes sales reporting applications and maps to increase productivity and revenue. Sales will see an immediate benefit in commissions and ease of use. Managers see real time reports, statistics and activity that is meaningful. www.FrontRow-Solutions.com