Hello. Recently I've been experiencing a very annoying issue with my Pre 3: its App Catalog doesn't manage to install any app I download from its lists, Evernote for example. On the other side, Preware works perfectly. I can't understand what's going on, I need help, please.

EDIT: The source of the problem really is the Catalog Update. It seems like the OS can't recognize it anymore. It appears like a blank app in the Software Manager and although I tap on "Delete" nothing happens. I try with Preware, which succeeds in removing it, but after rebooting App Catalog still says I've already installed it and Preware can't see it anymore. So I'm stuck: I can't definitely uninstall it, I can't re-install it. Help!

The source of the problem really is the Catalog Update. It seems like the OS can't recognize it anymore. It appears like a blank app in the Software Manager and although I tap on "Delete" nothing happens. I try with Preware, which succeeds in removing it, but after rebooting App Catalog still says I've already installed it and Preware can't see it anymore. So I'm stuck: I can't definitely uninstall it, I can't re-install it. Help!

I know this probably wont help but maybe a doctor might be required if someone with better knowledge than I can't help out?

Can you get in to the Software manager and remove from there? Perhaps remove the certificate patch set time to say 2012 reinstall, reboot set time back to 2014?

Barry

Unfortunately the Manager doesn't work, it won't uninstall it since it only displays a blank icon with no name, showing "2.0.0" as only info and as the version of this ghost-app which can't be uninstalled.

Originally Posted by Mutoidi

Use Internalz to go to:

/etc/ssl/certs/trustedcerts/PalmWebOS.pem

and 'delete'.

That should successfully nuke the HP Catalog Update.. which may hopefully in turn allow you ro reboot & successfully reinstall etc etc?

I tried, but the App Catalog still shows it as already installed and the correlated "ghost-app" in the Software Manager still appears... It's like the Catalog Update is there and isn't there. The Doctor is the only solution...?

I know Mutoidi advised to delete and reinstall the certificate (/etc/ssl/certs/trustedcerts/PalmWebOS.pem), but did you look at the cert? It should read as expiring on 27th April 2037. If it does you have the latest cert and this (I would imagine) can be taken off any list of 'things to fix'.

If not, you will need to update this before the AppCat work.

I can let you have a copy of my cert if you don't have this version, but I don't know if I'm allowed to post it here. If you want it, I can send a PM and may also be able to find the appcat ipk file too - if that helps.