Exclusive Brands from the The Wig Company®

All fees for your first return or exchange will be waived for TWC® Exclusive Brands.

Exchange Policy

If you are dissatisfied with one of our products and would like to exchange it, you may send any eligible product back to us with an exchange request within 60* days of the original ship date.

Your first exchange product will be shipped to you at no cost to you, additional exchanges beyond that will be subject to shipment at your cost.

Return Policy

If you are dissatisfied with one of our products you can return an eligible product to us for a refund, minus shipping and processing fees, within 60* days of the original ship date of the order. All refunds will be processed by the original method of payment.

Returns received between days 31 and 60* of the return period are subject to a $15 restocking fee (per item) plus shipping and processing fees.

*Items marked STOCK REDUCTION must be exchanged or returned within 14 days of the original ship date.

Eligible Products

Eligible products must be returned in their original factory condition, in original packaging with all original labels and tags still attached, odor free, unworn, not cut or washed, and with a copy of original invoice enclosed.

Products must also be postmarked within their return or exchange time window. The window for return or exchange begins on the original ship date.

Exclusions

Items marked FINAL SALE or OPEN BOX do not qualify for return or exchange.

Items received that are not in eligible condition will be discarded without any refund or exchange applied.
Items in eligible condition but returned outside of the return and exchange time window will be donated to charity, without any refund or exchange applied.

Exclusive Brands from the The Wig Company®

All fees for your first return or exchange will be waived for TWC® Exclusive Brands.

Exchange Policy

If you are dissatisfied with one of our products and would like to exchange it, you may send any eligible product back to us with an exchange request within 60* days of the original ship date.

Your first exchange product will be shipped to you at no cost to you, additional exchanges beyond that will be subject to shipment at your cost.

Return Policy

If you are dissatisfied with one of our products you can return an eligible product to us for a refund, minus shipping and processing fees, within 60* days of the original ship date of the order. All refunds will be processed by the original method of payment.

Returns received between days 31 and 60* of the return period are subject to a $15 restocking fee (per item) plus shipping and processing fees.

*Items marked STOCK REDUCTION must be exchanged or returned within 14 days of the original ship date.

Eligible Products

Eligible products must be returned in their original factory condition, in original packaging with all original labels and tags still attached, odor free, unworn, not cut or washed, and with a copy of original invoice enclosed.

Products must also be postmarked within their return or exchange time window. The window for return or exchange begins on the original ship date.

Exclusions

Items marked FINAL SALE or OPEN BOX do not qualify for return or exchange.

Items received that are not in eligible condition will be discarded without any refund or exchange applied.
Items in eligible condition but returned outside of the return and exchange time window will be donated to charity, without any refund or exchange applied.

Company Information

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