GTC

General Terms and Conditions of Qubeat GmbH in Berlin Business Division Accommodation Procurement

Procurement conditions for guests

1. Field of Application
For all claims regarding the contract between the HeuSa GmbH department Berlin49 – Berlin49 in the following – and the guest, exclusively the following terms of contract are effective for the full duration of contract and for all accommodations that are procured by Berlin49.

2. Berlin49 is Procurer
Berlin49 is exclusively acting as a procurer between the guest and the according landlord and operates on behalf and for account of the according landlord. The relinquishment of the accommodation does not belong to the contractual obligations of Berlin49. In case of a successful procurement a hiring contract will be accomplished exclusively between the guest and the according landlord.
3. Conclusion of a Procurement Contract with Berlin49
With filling out the information fields and completing the booking process the guest obligingly offers Berlin49 the conclusion of an accommodation procurement contract. The offer can be submitted in written from, verbally, by telephone or via electronic media (internet).

By submitting an offer via electronic media (Internet) the guest makes Berlin49 a binding offer on conclusion of a business management contract by sending the booking request. The guest further takes the responsibility for all parties presented in the contract, as well as for his/her own obligations.

Berlin49 reserves the acceptance of the offer. If Berlin49 confirms the guest the booking in written word, by telephone, via E-mail (or electronic post) or in other way, this Accommodation Procurement Contract will be concluded between the guest and Berlin49.

4. Hiring Contract after Successfull Procurement
If an accommodation is successfully procured, Berlin49 concludes a contract between guest and landlord on behalf of the guest and the landlord.

The guest signs up to immediately report possible modifications concerning the hiring contract to Berlin49, in case that these modifications are of importance for the administration of Berlin49.
5. Booking Confirmation after Successful Procurement
Berlin49 reports the guest about the successful procurement of the accommodation by sending a booking confirmation via e-mail to the guest. Especially for short-term modification this report may, for once, take also place via telephone.

Furthermore, the booking will be deposited in the guest’s account and the booking period for the accomodation will be marked as reserved.
6. Verification of the Landlord's Identity
Berlin49 has no possibilities to test the data of the landlord for correctness. Thus, it will be up to the guest’s absolute sole discretion, to test the landlord for his/her identity.
7. Verification of Booking Data
The guest signs up to test the delivered booking confirmation for its correctness immediately and point out possible inaccuracies and deviations to Berlin49. An indication for incorrectness that takes place after expiration of a time limit of 24 hours after delivery of the booking confirmation, cannot be taken into consideration anymore. Belated notified indication and deviations do particularly not entitle for contract cancellation.

8. Consultation of landlord
The guest signs up to get in contact with the landlord within 24 hours after delivery of the booking confirmation and to confirm his/her booking towards the Landlord in person.
9. Booking Administration
Within its business operations, Berlin49 undertakes the administration of the bookings and the support of those clients that have booked their object through Berlin49.

The guest agrees with the principles for the booking administration, according to which Berlin49 carries out modifications and cancellations.

Berlin49.de will notify the guest via e-mail about cancellations or modifications of a booking. Particularly for short-term events, this notification may take place by telephone, for once.
10. Contract Arrangement with Landlord
The landlord charges the total booking price to the guest and collects the amount from the guest. The landlord or his/her key holder hand over the object at the stipulated time in the serviceable condition that has been agreed on by contract.
11. Sanctions
Berlin49 is authorised to block the acces to the guest’s account, or to temporarily intermit the presentation of an object, if the guest violates the conditions of the contract or the terms of use, or if Berlin49 is threatened with detriments by the behaviour of the guest. Thereby, Berlin49 will take the interests of the guest into consideration in an appropriate way.

12. Liability
In principle, Berlin49 is exclusively acting as a procurer between the guests and the landlords and operates on behalf of and on account for the landlord. In these cases, Berlin49 is not liable for the services to be performed by the particular landlord for the guest.

Berlin49, as an Accommodation Procurer, is – for particular details about the accommodations – dependent on the information that have been given by the particular landlords. Berlin49 does not possess any possibilities to examine the correctness of this information. Thus, Berlin49 does not give any guarantees or assurances about the correctness, completeness and the up-to-dateness of the information. The same applies to other information that are included on this website and provided by third.

Berlin49 is liable principally only for damages, that occurred to the guests as a result of a breach of duty Berlin49 caused deliberately or grossly negligently. A liability for slight negligence is excluded.

For damages, that occur to the guest during the leasing of an accommodation, Berlin49 is not liable as a procure. The liability of Berlin49 in case of slight negligences is confined to the value of the booking, however in any case to predictable and typical damages. A legitimate liability regardless of blame by Berlin49 remains thereof unaffected. Berlin49 is not liable for slight negligence of servants.

13. Final Provisions
The invalidity or ineffectiveness of individual clauses does not affect the validation of remaining stipulations. The parties will replace insufficient clauses by efficient ones, that economically and legally come as close as possible to these.

The guest may only bring action against Berlin49 in Berlin. For claims of the procurer against the guest his/her place of residence is authoritative, unless the action is directed against general merchants or persons that do not have a place of general jurisdiction inland or persons that have dislocated their place of residence or their general habitation abroad or whose place of residence or general habitation was not known by the time of commencement of action. In these cases Berlin is regarded as agreed upon.

Procurement Conditions for Landlords

1. Field of Application
For all claims regarding the contract between the Accomodation Agency Berlin49 - Berlin49 in the following - and the landlord, exclusively the following terms of contract are effective for the full duration of contract and for all accommodation that are procured by Berlin49.

2. Berlin49 is Procurer
Between the landlord and the according guest Berlin49 is exclusively acting as a procurer and operates on behalf of and for account of the according landlord. The relinquishment of the accommodation does not belong to the contractual obligations of Berlin49. In case of a successful procurement, a hiring contract will be accomplished exclusively between the guest and the according landlord.

3. Registration and usage of a landlord account
The registration as a landlord and the usage of the landlord account takes place free of charge. The landlord ensures to fill out the registration form truthfully.

4. Creating and modificating accommodations
The landlord records all data for the description of his/her accommodation independently through the website of Berlin49. The landlord ensures to fill out the online-form truthfully. He/she provides Berlin49 with the image and information material about the accommodation - for which he/she possesses the right of use and the exploitation rights - free of charge and allows the usage. Prices are to be stated including the taxes determined by law.

The landlord commits to check the trueness of the online presentation of his/her accommodation that has been created by Berlin49 on the basis of his details given and to immediately report possible mistakes or requests of modifications in written form or via accession of the online form.

Later occurring modification of the accommodation (e.g. modification of the facilities) or its surrounding (e.g. construction works) made by oneself or through third are to be reported immediately to Berlin49 by the landlord in written form or via accession of the online form.

The landlord pledges not to give any references about private or commercial internet sites, contact details (e.g. e-mail address) or telephone numbers in his/her object presentation.
5. Reserve, lock and release accommodations
The landlord may self reserve or further lease his/her accommodation. These dates must immediately be entered in the landlord’s account via the function “Reserve”, so that these dates can be indicated as occupied. If still a double occupation takes place, the booking of Berlin49 has priority.

The Landlord is provided with the functions “Lock“ and “Release”. Locked objects will not be offered or procured by “Berlin49“

6. Max. number of persons, minimum booking period, rental release and unpaid days
The landlord is provided with the functions “Maximum Number of Persons“, “Minimum Booking Period“, “Rental Release“ and “Unpaid Days“. Accommodations will only be offered or procured by Berlin49 in compliance with these details.

The “Maximum Number of Persons“ displays how many persons can be accommodated in the accommodation at once.

The "Minimum Booking Period" displays for how many nights an accommodation needs to at least be rented.

The "Rental Release" displays with which time lag the accommodation shall be procured in advance.

"Unpaid Days" display, whether between the departure of one guest and the arrival of another guest shall be a time lag.

7. Checking recently created and modified accommodations
In general, Berlin49 includes recently created accommodations into their offerings to its sole discretion within one workday and presents these in line with its general business operations.

If modifications are made at the accommodation through the landlord, the actualisation of these modifications will generally be handled in its sole discretion within one workday.

If the offer is inaccurate or outdated, the landlord is liable to immediately lock his/her accommodation, until the inaccurate details are adjusted through an actualisation of the offer through Berlin49.

8. Procurement of accommodations
The landlord assigns Berlin49 to procure each accommodation of the landlord that is offered by Berlin49 on the basis of this business management contract on behalf of and for account of the Landlord to third.

If the guest propositions Berlin49 by completing a business management contract with the intention to rent an accommodation, Berlin49 checks upon the availability of the accommodation on the basis of the current Occupation Calendar.

If the accommodation is displayed as available, Berlin49 will generally accept the proposition, without any further consultation with the landlord, on the basis of the procurement conditions for the guest and will report guest and landlord about the successful procurement.

9. Hiring contract after successful procurement
In case of a of successful procurement of an accommodation Berlin49 will conclude a rental agreement between guest and landlord on behalf of the guest and on behalf of the landlord.

The landlord commits to immediately report possible modifications at the rental agreement to Berlin49, in case that these are of importance for Berlin49 for the further administration.

10. Booking confirmation after successful confirmation
Berlin49 will consult the landlord about the successful procurement of his/her accommodation by sending the landlord a booking confirmation via e-mail. Particularly for short-term modification this notification can also be mady via telephone at once.

Additionally, the booking will be deposited in the landlord’s account and the booking period will be marked as reserved in the booking calendar of the accommodation.

At the same time, with the receipt of his booking confirmation the guest will be asked to consult the landlord within 24 hours, in order to confirm the binding booking a second time to the landlord.

11. Verification of the Guest's identity
Generally, Berlin49 possesses no possibilities to check upon the trueness of the details given by the guest, if the booking has been made telephonically or via the internet. Thus, it will stay the landlord’s responsibility to check upon the identity of the guest in his/her sole discretion.

12. Confirmation of notice
The landlord engages with Berlin49 to confirm new bookings within 24 hours in his/her landlord’s account.

The confirmation solely serves the quality assurance of the procurement services effected by Berlin49. If the landlord does not confirm a new booking, Berlin49 will try to consult the landlord or guest in its sole discretion.

If these efforts by Berlin49 do not lead to any result, Berlin49 is authorised in its sole discretion to take action in order to avert the occurrence of the guests or damages for Berlin49.

13. Booking administration
Within its business operation, Berlin49 undertakes the administration of the bookings and to support those clients that have booked their object via Berlin49.

The landlord complies with the principles of the booking administration, according to which Berlin49 performs modifications and cancellations.

Berlin49 will consult the Landlord via e-mail about cancellations or modifications of a booking. Particularly for short-term events this notification may also take place telephonically, at once.

14. Processing with guest
The landlord will invoice the total price of a booking and will collect the amount from the guest. The landlord or his/her key holder hand over the object at tthe stipulated time and in the contractually described and utilisable condition.

15. Commission for procurement
For the procurement service the landlord will pay Berlin49 a portion of 19% from the total price of the booking procured by Berlin49. Included in the total price of the booking are the overnight costs and the additional expenses that are listed in the booking confirmation. The value-added tax determined by law is included in the commission rate. The procurement service is considered as performed along with the forwarding of a booking confirmation to the landlord and the guest.

If Berlin49 performs a booking confirmation, the commission rate will be redetermined on the basis of the new total price. The cancellation charges, if these are due for a booking modification, are then also included in the total price. The procurement service is considered as performed along with the forwarding of the booking modification to the landlord and the guest.

On a regular basis Berlin49 generates a commission calculation that takes all bookings into consideration where the departure date has been in the previous month. The landlord transfers the amount within 14 days to Berlin49, after the landlord has been notified about the commission statement. Berlin49 will create an invoice by the time the calculated amount has completely credited to the account of Berlin49.

16. Waiver of commission in case of cancellation
In case of a complete cancellation of a booking Berlin49 will not calculate a cancellation charge for this booking, unless the cancellation is to be considered as a consequence of a gross negligence. This is generally the case, if the reservation calendar has repeatedly not been administered or if it systematically has been intended to defeat the commission charges to Berlin49.

17. Rights of use and property rights for the object
If the landlord assigns the rights of use and property rights of an object to another party, he makes sure that his successor will make the object available to the client to the already reserved dates. The landlord will immediately report Berlin49 the assignment of the rights of use or property rights of an object.

18. Sanctions
Berlin49 is authorised to temporarily lock the access to the landlord’s account or the presentation of an object, in case the landlord has violated against tlandlord into consideration in an appropriate way.
19. Liability
The landlord ensures the proper condition of the object and is liable for the trueness of the details made by him and the existence of vested characteristics to Berlin49.

This particularly applies for correct details and the image and documentation material delivered by the landlord. The landlord assures that he/she is authorised for the transmission and contracually determined rights of use.

Towards the guest and Berlin49, the landlord is liable for the provision of the object in due time in a contractually and rentable condition.

The landlord exempts Berlin49 from liability, except from intention and cases of gross negligence.

If Berlin49 has to pay compensations, refunds etc. to the guests due to judicial decisions or extrajudicial decisions, Berlin49 may fall back on the landlord to the full extend.

In case of a courtroom dispute the landlord bears the full expenditures of Berlin49 for lawyer’s and court costs, besides the compensation and reduction claims of the guest, to full extend.

Berlin49 assumes no liability for damages and diversions occurred through guests. Those will be compensated directly by the client.

20. Termination
This contract may be cancelled at any time and without giving any reasons within a period of 7 calendar days.

21. Consequences for termination
The cancellation of the contract has the consequence that Berlin49 will stop its procurement performance for the landlord and the administration of the bookings.

The cancellation of the contract has no influence on already completed rental agreements. The landlord remains liable for the services and undertades the administration of the bookings according to the principles agreed upon.

By the time of submission of the cancellation statement the commissions for all procurement services before or after the cancellation statement will become immediately due.

As a consequence of a cancellation the landlord’s account will be locked after expiration of the cancellation period.

22. Final clauses
The invalidity or ineffectiveness of individual clauses does not affect the validation of remaining stipulations. The parties will replace insufficient clauses by efficient ones, that economically and legally come as close as possible to these. All disputes and disagreements within this contract shall be managed in a mutual agreement. Only in case of a courtroom dispute Berlin is considered as place of jurisdiction.

Rental Agreement

For all claims of the contractual relationship between guests and landlords, that conclude a rental agreement as a result of the laying claims of the procurements of Berlin49, exclusively these contract conditions are effective.
1. Conclusion of a Rental Agreement
In case of successful procurement of an accommodation, Berlin49 concludes a contract between the landlord and the guest on behalf of the landlord and an on behalf of the guest which is based on the procurement conditions for guests and the procurement conditions for landlords.

The parties shall be free to transmit a signed copy of the rental agreement additionally via Fax or Mail or to mutually sign a copy of the rental agreement at the handing over of the accommodation.

In all cases, further arrangements or modifications only become effective, if these are confirmed in written form, via e-mail or fax. Otherwise, the effectiveness of these contract conditions is to be assumed.
2. Subject-Matter of Rental Agreement
The Rental Agreement about the rental object will be concluded subject to the offer description that was effective by the time of the booking. Furthermore, the details included in the booking confirmation will be subject to the rental agreement. The booking confirmation includes the following details:

• name and address of the guest
• name and address of the landlord
• address of accommodation
• maximally acceptable number of persons
• minimum booking period for accommodation
• booked period
• seasons within the booked period
• season prices within the booked period
• number of persons that shall be accommodated
• rental price including final cleaning and all other additional charges
• amount of deposit, if stated
• zime frame for arrival and departure
• place for key hand-over
• time for payment
• overall cancellation charge, depending on the timely distance between cancellation and arrival
3. Deposit
In case a security deposit has been agreed on, it is the pre-condition for the handover of the accommodation to the guest and it is to be paid in ready cash (EUR) to the landlord by the handover of the accommodation at the latest.

The landlord returns the deposit to the guest immediately by rental ending. However, requirements are that the accommodation (including all left keys) has been cleared and handed over with the complete inventory, and stands in conventionary undamaged condition at the time of return. The landlord has the right to refuse the return of the deposit in case of damages at the rental object until the clarification of all circumstances and adjustments.
4. Renting, Duration, Usage:
The renting applies to the accommodation stated in the booking confirmation, including the entire inventory stated in the description. The rental object may not be occupied with a larger amount of persons than stated in the booking confirmation without explicit prior authorisation by the landlord.

The accommodation may not be ceded for usage to third without prior authorisation by the landlord.

The renting ends by the expiration of the rental period agreed on; a notice of cancellation is not required for this purpose. In case of a cancellation the renting ends with the expiration of the cancellation period. Only cancellations in written form take effect (cf. §568 Section 1 of the German Civil Code).

The landlord assures that the accommodation is unrestrainedly available to the guest during the rental period agreed according to the conventional purpose. A cancellation by the landlord is, however, possible in the following cases:

• The guest falls into arrears with the payment of the rent that has been agreed on.

• In consequence of circumstances unpredictable and not influencable by the landlord (e.g. spate, fire, storm) the usage of the rental object is impossible to the date agreed on.

• Due to serious breaches of the contract by the Guest, particularly breaches of the house rules and sustainable breaches of the domestic peace. After foregone unvailing warnings.

5. Key, Locking system, Smart cards for doorway
The guest is not allowed to produce additional keys for the accommodation. At the time of move-out the guest may not retain keys.

The guest is advised that the accommodation is equipped with a locking system under certain circumstances. In case a key gets lost or stolen, it generally is to be assumed that the risk of abuse through unauthorised (thieves, housebreaker) is existent. On behalf of the security therefore, in such cases the locking system needs to be replaced or modified, system inherently hereby also all keys might be to be replaced and high costs occur (for smart cards: reprogramming of the system and possibly card replacement)

The guest is obligated to immediately report the lost of the key (or smart card) to the landlord.

The guest is obligated to bear the costs that are necessary for reconstitution of the security in case of a loss or thievery. This obligation is inexistent, if the Guest proofs the circumstances, due to which the abuse of the keys can be excluded (example: the bunch of keys fell into the sea from a ferryboat during an excursion). The proof can also be effected by delivery of a statutory declaration by the guest. The guest is advised that he might be legally liable for making up the damage that occurs to third as a consequence of the breach of duty of supervision. The same applies to smart cards.

6. Usage of Rented Premises, Sublease, Keeping of Animals
The guest has to treat the house / the rented premises including the equipment, as well as the space, facilities and grounds ascertained for collective usage with care, especially care for proper cleaning and airing.

The guest may only use the rented premises for living. If he intents to use them for other purposes a prior authorisation by the landlord is required. Dogs and cats and other pets with according size may only be kept in the rented premises in combination with the authorisation of the landlord.

7. Damages at the rental object, Smoking ban
The renter is responsible for all facilities belonging to the rental object in line with his/her general supervision charge for external rented property and, thus, responsible for all damage caused by fellow travellers and excessive wastage during the stay in and around the rental object. The guest commits to not smoking within enclosed spaces and will advise fellow travellers to the smoking ban, if the accommodation has been offered as a non-smoking accommodation.

If damages occur on the holiday house or the holiday accommodation respectively or its inventory during the renting, the guest is liable to immediately report this to the landlord – not only by the time of departure.

If vermins occur within the rented premises, this has to be reported to the landlord immediately. In case the false living conditions of the guest are the cause of the vermins or have benefited the vermin infestation or the vermin has been carried into the rented premises, the guest is liable to bear the costs for the abatement by a certified specialist, as well as all consequential charges (e.g. renovation costs and loss of rent) to the landlord.

All damages are to be paid by the time of departure at the latest, in case the guest did not provide an appropriate amount of money as security for covering the damages.

8. Administration of Booking
The booking underlining this rental contract may be modified or cancelled according to the principals for the booking administration. The modified booking details will then be subject to the rental agreement. The parties agree on Berlin49 undertaking the administration of the booking.

9. Modification of arrival and departure, Cancellation of a period, No-Show
If an arrival or departure date is modified, so that a period will be cancelled, the cancellation takes place according to the principles for the booking administration, if the guest has explicitly and legally confirmed the general cancellation conditions at the time of booking.

Otherwise the guest is liable to compensate the loss of rent less the saved charges of the landlord in case of a cancellation of a period, if it is not possible for the guest in course of his/her usual effort to further procure the rental object in the questioned period.

By the provision of an adequate substitute guest (see subject 12) the guest may avert his/her liability for damages or subjected cancellation charges.

10. Cancellation of a Booking
If a booking gets completely cancelled, cancellation charges will be due for the cancelled nights, the cancellation takes place according to the principals for the booking administration, if the guest has explicitly and legally confirmed the cancellation conditions at the time of booking.

Otherwise the guest is liable to compensate the loss of rent less the saved charges of the landlord in case of a cancellation, if it is not possible for the guest in course of his/her usual effort to further procure the rental object in the questioned period.

By the provision of an adequate substitute Guest (see subject 12) the Guest may avert his/her liability for damages or subjected cancellation charges.
11. Substitute guest
The rental agreement is concluded between the guest and the landlord. A transference or the assignment of rights from the rental agreement by the guest to third is only possible in line with explicit previous authorisation through the landlord in written form. Provided that no special circumstances, especially regarding the ability to pay of the substitute guest suggested by the guest, the landlord may not refuse to accept the rental alteration.

12. Calculation of general cancellation charges
According to the cancellation table that has been valid by the time of booking, a part of the overnight rate agreed upon will be charged, in dependence of the remaining time period between the cancellation and the arrival. The costs for the final cleaning do not apply.

13. Authorised extraordinary cancellation
The liability of the holiday guest to pay the cancellation charges or compensation for loss according to Subject 11 does not apply in case of an eligible extraordinary cancellation by the holiday guest.
14. Termination of renting.
The renting ends after expiration of the cancellation period or in case it has not been cancelled – after expiration of the booking period agreed upon. The renting does not automatically extend (cf. §545 German Civil Code) for an indefinite time, in case the guest does not clear the rented premises and continues the usage.

By the time of termination of renting the guest has to hand back the rented premises in a proper condition until the departure time agreed upon. Used dishes and pots/pans have to be washed and cleared up properly even if a final cleaning has been agreed upon with the landlord.

In case no final cleaning has been agreed upon through the landlord, the holiday home or apartment respectively has to be cleaned accurately, as well as tidied up in the condition as it has been taken over.
15. Termination of contract with Berlin49
The termination of the legal relationship of the guest or the landlord with Berlin49 does not affect this contract. If a party terminates the contract with Berlin49, the landlord undertakes the administration of the booking according to the principals for the booking administration.
16. Choice of law, Jurisdiction. Other
The parties agree upon the application of German Law for their mutual legal relationships from this rental agreement.

In case the guest does not possess a jurisdiction in Germany, the parties agree upon the competence of German Justices for the decision over the legal dispute that might occur due to the rental agreement or the renting. Hereby the court shall be responsible, where the landlord has his/her place of general jurisdiction, provided that the district court where the rental object is located, is not exclusively responsible.

If and insofar as one of the conditions of this contract violates against a statutory provision, the according legal requirements act in place of this.

Principles for booking administration

1 Field of application
For the administration of all bookings that are procured through the accomodation agency Berlin49 – Berlin49 in the following – solely the following principles are valid. They rule the procedure of Berlin49 during modifications and cancellations of bookings.

2 Agreement of guest
The modification or cancellation of a booking requires the agreement of the guest. If the landlord assigns Berlin49 for modification or cancellation, he/she is responsible to the guest.
3 Access of statement
The decisive moment for modification or cancellation is the receipt of the statement at Berlin49. If the statement is received outside of office hours, the modifications or cancellations will be carried out on the next working day. It is recommended to forward the statement in written form, for example via the contact form.

4 Notification and Examination
Guests and landlords are informed via e-mail about modifications and cancellations. At the same time, the booking will be updated in the landlord's and the guest's account. Guest and landlord will check the modification or cancellation and immediately announce possible mistakes to Berlin49.

5 Modification of a booking
The modification of a booking takes place, if Berlin49 modifies the number of persons or the period of a booking. The modification of a booking can only be effected in line with the availability and according to the offer of the landlord. In this respect the guest has no unlimited demand on the modification of a booking.

5.1 Unmodifiable details
In case further regulations do not include special rules, the original booking data will remain unaltered during a modification. This especially applies to details about the final cleaning, rental deposit or the cancellation charge.
5.2 Modification of persons within an already booked period
A modification of the number of persons within a period that has already been booked will be effected with the same conditions (price per person and night), at which this period has first been booked.

5.3 Modification of arrival and departure, additional period
In case of modification of arrival or departure date including the booking of an additional period, the current conditions (price per person and night) of the landlord at the time of modification are effective.
5.4 Modification of arrival and departure, cancellation of a period
In case of modification of the arrival or departure date including a cancellation of a period, the cancelled nights will result in cancellation charges that will be added to the total price of the modified booking, if the guest explicitly and legally effectively agreed on the cancellation conditions during the booking. Otherwise, the cancellation will take place according to the conditions of the contract in direct processing between guest and landlord.
5.5 Modification of minimum booking period
If the minimum booking period at the time of modification of a booking is higher or lower compared to the original time of booking, the lower value will become effective at the time of booking modification.
5.6 Modification of maximum number of persons
If the maximum number of persons at the time of modification is higher or lower compared to the original time of booking, the higher value will become effective at the time of booking modification.
5.7 Modification of number of persons within an already booked period at raised maximum number of persons
If the booking modification takes place within an already booked period for a number of persons, for whom by the first time of booking no price has been stated, as the maximum number of persons at the time of booking modification has been raised, for this number of persons the price becomes effective that equals the maximum number of persons at the time, in which this period has been booked first time.

6. Booking cancellation
In case of a complete booking cancellation, the cancellation charges will become due for the cancelled nights, if this has been mentioned in the contract between guest and landlord. Potentially, indemnity claims between guest and landlord will remain unaffected from this regulation.

If a booking is being completely cancelled, the cancellation charges will become due for the cancelled nights, if the guest explicitly and legally effectively agreed on the cancellation conditions while booking. Otherwise, the cancellation will take place according to the regulations stated in the contract in direct processing between guest and landlord.
7. Calculation of cancellation charges
According to the valid cancellation table at the time of booking, depending on the remaining period between cancellation and arrival date, a part of the agreed overnight rate will be charged as a fee. Currently, the following cancellation charges are effective:

before the 28th day

by the 28th day

by the 21st day

by the 14th day

by the 7th day

from date of arrival

5,00 %

25,00 %

35,00 %

45,00 %

85,00 %

100,00 %

8. Change of booking
The change of booking of an already booked accommodation to another accommodation is only possible by cancelling the original booking and equally booking a new accommodation.