I had been receiving unexplained increases in my AGL electricity bill to 42¢ per kilowatt hour. When I was visited by a representative from Alinta who offered me a substantially reduced price, I agreed to make the switch. Not long after AGL phoned me to ask why I was leaving them. I explained the price difference to them, and was immediately offered a price of 28¢ per kWH. I asked if they can do 28¢ why did I have to leave them to get the offer – if they can do 28¢, why not offer it generally? A previous conversation told me they could only do 35¢, and there is a big difference between 42¢ and 28¢. I never believed the political argument we were supposed to be getting a better deal by privatisation of the grid. Now I know for certain we are being ripped off. Looking at the AGL profits of 2017-18, I recommend all users shop around. It's only when you vote with your feet you get a better deal.