E-COMMERCE AND

OPERATIONS MANAGEMENT

¿E-COMMERCE?

Electronic commerce is any form of
transaction or exchange of
information for commercial purposes
in which the parts interact using
information technology and
communication rather than doing it
by direct physical contact or
exchange.
.

E-commerce safety


The lack of privacy on the Internet is a major
concern to many consumers. for how long
and at what point in time.
.
New technology is being developed to which has
the capability of filtering out Web sites which are not
privacy rated. It is envisaged that third party rating
services will be established to monitor privacy.
the merchants will have the ability to keep a record
of all the purchases made by a consumer as well as
knowing which items were examined. In online transactions.

THREE TYPES OF E-COMMERCE

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B2B :Commerce Business to Business
(commonly used to exchange inputs
or supplies )
C2B :Electronic Commerce Business
to Consumer
C2C :Electronic Commerce from
consumer to consumer
.

Some examples of B2B are:



BizBuyer. Ford
Motor Company. BHP Billiton. French and German speaking
professionals. Honda. Delphi.
Paperexchange. from thousands
of vendors.B2B

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The ultimate goal of e-Marketplaces is the buying and selling of
goods or services by means telematics. Texas. is headquartered in Fort Worth. Their service allows small businesses to receive price
quote on a wide variety of products and services. and the most frequent
channel is the Internet.
and delivers value for customers that include DaimlerChrysler.
.
Newview Technologies Inc.com offers a unique online marketplace for small business
owners.com interact with a global network of suppliers and
buyers through our English.

An example is the online
auction. just
there to match consumers.C2C

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C2C involves the electronically-facilitated transactions between
consumers through some third part. The sites are only intermediaries.
auction in which a consumer posts an item for sale and other
consumers bid to purchase it. the third party generally charges
a flat fee or commission.
The most important and popular example for C2C is :

EBAY
.

EDI



In terms of wikipedia definition:set of standards for structuring
information that is to be electronically exchanged between and
within businesses. organizations. distributing. and searching paper documents
.by agreed message
standards.from one computer system to another without
human intervention’
Advantages of using EDI :

benefits of storing and manipulating data electronically
without the cost of manual entry

reduces the handling costs of sorting.
organizing. government entities and
other groups.
'The transfer of structured data.

php?wg_abbrev=
ebxml-bp
http://www.ht
ml
http://www.com/developerworks/xml/library/x-ebxml/
. Using ebXML.org/committees/tc_home.ibm. documents and articles on internet
which talks about ebXML:




http://www.
There is a lot of websites. companies
now have a standard method to exchange business messages.oasis-open. communicate data in common
terms and define and register business processes.org/
http://www.ebXML


ebXML is a modular suite of specifications that enables
enterprises of any size and in any geographical location to
conduct business over the Internet.org/papers/xmleurope2001/papers/html/s18-2a.gca.ebxml.
conduct trading relationships.

major corporations are rethinking their businesses in
terms of the Internet and its new culture and capabilities.
. the book sellers.
Companies are using the Web to buy parts and supplies from
other companies. and
world-wide reach of the Internet. availability. Exploiting the convenience.E-business

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
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Electronic business is the conduct of business on the Internet. have already discovered how to
use the Internet successfully. and to do
joint research.com.
not only buying and selling but also servicing customers and
collaborating with business partners.
Today. many companies.CEO of IBM. such as
Amazon.
The term "e-Business" was coined by Lou Gerstner. to collaborate on sales promotions.

electronic procurement is the business-to-business or
business-to-consumer purchase and sale of supplies and
services through the Internet as well as other
information and networking systems.
Transactions can be initiated and completed.
E-procurement Web sites allow qualified and registered
users to look for buyers or sellers of goods and services. E-procurement software may make it
possible to automate some buying and selling.E-Procurement

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E Procurement is also known as supplier exchange. Ongoing
purchases may qualify customers for volume discounts
or special offers.
Buyers or sellers may specify costs or invite bids.
.

eBay is the world's largest online auction
site. The
functionality of buying and selling in an
auction format is made possible through
auction software which regulates the
various processes involved.
.Online auction


The online auction business model is
one in which participants bid for products
and services over the Internet.