I thought I could do it myself…

by Pam Stellema

Thank you for your help Pam.My reviewed price list has been taken to the whole new level of presentation.It sounds like a menu at a fancy restaurant, even waxing sounds like a treatment you'd desire. It's like a cherry on the cake for my new, luxury day spa opening soon.Thanks, Pam! I thought I could do it myself, but I wouldn't have achieved such a neat, floating and relaxing feel to it.Take care,Silvia Bell

Search by Topic

Client Testimonials

I can’t wait to work with you again.

I needed a professional with experience, whose advice I valued, to help me put my new service menu together.

At first, I was taken back, but I have to confess it was amazing to actually have all the correspondence on paper so I could keep reviewing the info.

At this very moment, I am currently in the process of starting an on-line business and I wouldn’t do the communicating any other way after this time with Pam. As a project manager, well Pam, you are all over it! Congratulations, many have tried to organise me and you win.

Normally I procrastinate over everything for so long I give up. I feel accomplished and with so many things to get in place, I would recommend Pam to everyone who wants effective results.

The highlight for me was seeing the project finalised so quickly with professional results that will take my salon to another level. The results were amazing and left to me it would not have happened. Thank you from the bottom of my heart. I can’t wait to work with you again.

Sharon Fallon (Salon Owner)

So U Beauty

Grafton, Australia

2017-04-14T15:14:28+00:00

Sharon Fallon (Salon Owner)

So U Beauty

Grafton, Australia

I needed a professional with experience, whose advice I valued, to help me put my new service menu together. At first, I was taken back, but I have to confess it was amazing to actually have all the correspondence on paper so I could keep reviewing the info. At this very moment, I am currently in the process of starting an on-line business and I wouldn’t do the communicating any other way after this time with Pam. As a project manager, well Pam, you are all over it! Congratulations, many have tried to organise me and you win. Normally I procrastinate over everything for so long I give up. I feel accomplished and with so many things to get in place, I would recommend Pam to everyone who wants effective results. The highlight for me was seeing the project finalised so quickly with professional results that will take my salon to another level. The results were amazing and left to me it would not have happened. Thank you from the bottom of my heart. I can’t wait to work with you again.

I would highly recommend Pam for anyone wanting to build their business.

I love working with Pam!

From our first consultation, she made me feel that she understood the frustrations I was going through. I was at a stage in my business where I wanted to move forward but wasn't sure just how to do this.

As a result of my first coaching session, Pam encouraged me to make a few simple changes regarding my product display and the clients love it. We are selling about 20% more product.

We also cleared a lot of the clutter on the front counter and it amazed me, that just by making a few minor adjustments, we saw so many financial rewards. People took us more seriously, and we presented ourselves as true dedicated professionals.

I also feel better able to communicate with my staff by having a list of procedures that must be followed and so now we all do our treatments the same. The girls are also very excited about their new reachable targets.

I would highly recommend Pam for anyone wanting to build their business.

Lisa Gray (Salon Owner)

Beauty Naturally, Australia

2017-04-15T12:03:06+00:00

Lisa Gray (Salon Owner)

Beauty Naturally, Australia

I love working with Pam! From our first consultation, she made me feel that she understood the frustrations I was going through. I was at a stage in my business where I wanted to move forward but wasn't sure just how to do this. As a result of my first coaching session, Pam encouraged me to make a few simple changes regarding my product display and the clients love it. We are selling about 20% more product. We also cleared a lot of the clutter on the front counter and it amazed me, that just by making a few minor adjustments, we saw so many financial rewards. People took us more seriously, and we presented ourselves as true dedicated professionals. I also feel better able to communicate with my staff by having a list of procedures that must be followed and so now we all do our treatments the same. The girls are also very excited about their new reachable targets. I would highly recommend Pam for anyone wanting to build their business.

As long as you’re open to learning new things, you can do it

Until recently, I wasn’t aware that business coaching for salon owners was even available. But now that I’ve taken the plunge, I’ve learned many important things about how to run a successful salon. Things such as not discounting my services, how to package my treatments effectively, and even more importantly, the true cost of the services I’m providing to my clients.

I chose Pam because she not only has extensive business experience, but also extensive personal experience within the beauty industry. She understands this industry and that’s important.

I definitely recommend coaching to other salon owners, especially those who are just starting out with a new salon; so they start on the right path. It can be difficult to make changes to the way you run a salon, but as long as you’re open to learning new things, you can do it.

Karina Dowse (Salon Owner)

Provincial Beauty, Sth Australia

2017-04-14T14:53:33+00:00

Karina Dowse (Salon Owner)

Provincial Beauty, Sth Australia

Until recently, I wasn’t aware that business coaching for salon owners was even available. But now that I’ve taken the plunge, I’ve learned many important things about how to run a successful salon. Things such as not discounting my services, how to package my treatments effectively, and even more importantly, the true cost of the services I’m providing to my clients. I chose Pam because she not only has extensive business experience, but also extensive personal experience within the beauty industry. She understands this industry and that’s important. I definitely recommend coaching to other salon owners, especially those who are just starting out with a new salon; so they start on the right path. It can be difficult to make changes to the way you run a salon, but as long as you’re open to learning new things, you can do it.

Finally our salon is working as a much happier place

Pam, I just want to take the opportunity to thank you for your continued advice on dealing with difficult people in the workplace, and in life.

As you'd know, management or rather leading isn't always an easy thing, especially when you have added pressure of work conflict, but your notes etc have greatly helped, and finally our salon is working as a much happier place, and in so, we're reaching target.

Thank you again.

Jackie (Salon Manager)

Ella Rouge Castle Towers, Australia

2017-04-15T12:05:47+00:00

Jackie (Salon Manager)

Ella Rouge Castle Towers, Australia

Pam, I just want to take the opportunity to thank you for your continued advice on dealing with difficult people in the workplace, and in life. As you'd know, management or rather leading isn't always an easy thing, especially when you have added pressure of work conflict, but your notes etc have greatly helped, and finally our salon is working as a much happier place, and in so, we're reaching target. Thank you again.

This is just to say THANK YOU

Dear Pam,

It's 2.55am here and I am reading your last article sent to me "Just who's Running Your Business?" I couldn't go to bed not writing to tell you how helpful your notes and articles are to me. I always print them and carry them with me, eager to keep reading them. We always think we know many things about our business or employees, but for sure we always forget them and you remind us of them.

This is just to say THANK YOU and tell you how helpful you are and I really do appreciate what you are doing. I always follow your writings.

Thanks again and all the best.

Paris Spa (Spa Manager)

Dubai UAE

2017-04-14T15:45:27+00:00

Paris Spa (Spa Manager)

Dubai UAE

Dear Pam, It's 2.55am here and I am reading your last article sent to me "Just who's Running Your Business?" I couldn't go to bed not writing to tell you how helpful your notes and articles are to me. I always print them and carry them with me, eager to keep reading them. We always think we know many things about our business or employees, but for sure we always forget them and you remind us of them. This is just to say THANK YOU and tell you how helpful you are and I really do appreciate what you are doing. I always follow your writings. Thanks again and all the best.