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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

I had ZA Security Suite on my HTPC for a year, as I got a deal on it. Then the subscription ran out and I figured the Free version woudl suffice.

I uninstalled the old version, restarted, then tried to install the Free version using zaSetupWeb_102_047_000. It gives this error:

"Your current version of Zonealarm needs to be uninstalled first. After Zonealarm has been uninstalled please proceed with install this new verwsion.

Click "Yes" to uninstall and "No" to exit.

I click "yes", and my CPU does a bit of thinking for a couple seconds, adn then nothign happens.

Then deleted all the Checkpoint folders in Program Files and Program Data, and User]Name\Appdata\, and looked for a couple ZA* files that i read may be left over in my System32 fodler, but none were there.

I've also tried the latest ZA Cleaner i codul find, but with no change.

[QUOTE=mikehamm;293811]I had ZA Security Suite on my HTPC for a year, as I got a deal on it. Then the subscription ran out and I figured the Free version woudl suffice.

I uninstalled the old version, restarted, then tried to install the Free version using zaSetupWeb_102_047_000.
It gives this error:

"Your current version of Zonealarm needs to be uninstalled first. After Zonealarm has been uninstalled please proceed with install this new verwsion.

Click "Yes" to uninstall and "No" to exit.

I click "yes", and my CPU does a bit of thinking for a couple seconds, adn then nothign happens.

Then deleted all the Checkpoint folders in Program Files and Program Data, and User]Name\Appdata\, and looked for a couple ZA* files that i read may be left over in my System32 fodler, but none were there.

I've also tried the latest ZA Cleaner i codul find, but with no change.

What on earth am I missing?

Any help woudl be great, thanks.[/QUOTE]

++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++

Try this safe proceedure..

Follow these instructions Below to clean your computer of the old version and any conflicting 3rd party Security programs, then install a clean new copy of the current supported version of ZA Free 10.2.047.000