We came from the Embarcadero BART/Muni Station on Market Street which was a very comfortable walk.
Arrived about an hour before check-in time and received a room right away. Front desk was backed with a line for awhile.
Had a high floor on first stay and liked it much better than the lower floor this time. Room and features are good. Large screen TV nice! Restaurant on the third floor is very good. Arthur is a great waiter; ask him where is from.

BATH ROOM DOOR IS A JOKE!. It is very heavy and slides open like an old barn door. It is impossible to use the facilities in the middle of the night without making noise that awakens spouse.
Bed was firm but comfortable. Would prefer a top sheet instead of just the covered comforter.
Towels were nothing to shout about.

We came from the Embarcadero BART/Muni Station on Market Street which was a very comfortable walk.
Arrived about an hour before check-in time and received a room right away. Front desk was backed with a line for awhile.
Had a high floor on first stay and liked it much better than the lower floor this time. Room and features are good. Large screen TV nice! Restaurant on the third floor is very good. Arthur is a great waiter; ask him where is from.

BATH ROOM DOOR IS A JOKE!. It is very heavy and slides open like an old barn door. It is impossible to use the facilities in the middle of the night without making noise that awakens spouse.
Bed was firm but comfortable. Would prefer a top sheet instead of just the covered comforter.
Towels were nothing to shout about.

There were a few things that could be improved upon:
1. There were union protesters outside of the hotel before 7 AM each day with megaphones, and each day, it took over an hour for the police to come by to put a stop to the noise-making. The hotel could at the very least have provided earplugs.
2. The rooms, while clean, look a bit dated and dark.
3. There were not enough reception staff to handle the flow of guests, leading to long wait times.

The location and the comfort of the beds were great.

There were a few things that could be improved upon:
1. There were union protesters outside of the hotel before 7 AM each day with megaphones, and each day, it took over an hour for the police to come by to put a stop to the noise-making. The hotel could at the very least have provided earplugs.
2. The rooms, while clean, look a bit dated and dark.
3. There were not enough reception staff to handle the flow of guests, leading to long wait times.