Gemba Walks

I recently finished reading Andy & Me and the Hospital: Further Adventures on the Lean Journey, the latest book from Pascal Dennis. The book is laid out in a fiction format, providing lots of interwoven storylines that make this book both enjoyable...

Today’s post defines what it means to embrace failure. “Failure isn’t fatal, but failure to change might be.” – John Wooden My favorite all-time interview question is simple: Tell me about a time when you tried to do something...

Today’s post tells the origin story of a popular module in The Lean Office – Gemba Walks! The idea for our Gemba Walks module came from conversation with a Supply Chain Vice President who works in a distribution environment. He explained...