Welcome to the Help Center

Setting up your device with your mobile device

Before pairing your ZeFit4/4HR for the first time, please charge your device. Click here in order to view the charging procedure of ZeFit4/4HR.

After charging the device, a SET UP message will prompt you to set up your ZeFit4/4HR using a mobile device.

GET ZeFit4 App

To set up your ZeFit4/4HR using your mobile device, you first need to get ZeFit4 App. Search for ZeFit4 App in the App store or Google Play store, download and install the App on your mobile device.

Setting up process

If your smartphone is running with Android 6.0 or above, please enable the location service before pairing. Then, enable bluetooth on your mobile device

Open ZeFit4 App on your mobile device. Sign up if you are a new member or Log in with your existing account. After entering your personal information, tap Set up

Make sure ZeFit4/4HR is nearby and select ZeFit4/4HR in the list of devices

You will receive a pairing request on your mobile device. Press Pair to accept it

Then, a pairing request will appear on your ZeFit4/4HR display. Tap on your ZeFit4/4HR to accept the pairing

When ZeFit4/4HR is successfully paired, you will be notified on ZeFit4/4HR and on your mobile device's screen

If pairing fails, repeat the same steps. Pairing is a one-time process. If you want to pair ZeFit4/4HR with another account, you first need to unpair it from the current one. Open ZeFit4 App, go to Settings > Unpair ZeFit4/4HR. Tap Connect ZeFit4/4HRto pair a new device