Administrative Assistant – Front Desk

Job typeFull Time

Experience1-3 years

Location

Dubai

Requirement:

A smart, driven and confident administrator with knowledge and experienced in the automotive industry. Providing administrative and sales support from A to Z to ensure efficiency and an excellent customer service. Arabic speaker and UAE experience is an advantage.

Description:

Key Responsibilities:

Providing a professional welcoming customer-service experience from our reception desk

Carrying out general administrative duties such as filing, typing, copying, binding, scanning and ordering of office supplies.

Maintaining a daily log of customer visits and coordinate with Car Buyers to ascertain the status of the sale.

Following up to customers with existing transactions.

Scheduling appointments for drivers/ PROs and ensuring all RTA and bank transactions are prioritized.

Maintaining electronic and manual filing systems and communicating with customers for documentation as part of the post-sales process.

Responding efficiently to email, phone or in-person queries.

Resolving any administrative issues.

Qualifications and Skills

Experience in administration within an office, a service provider and/or a showroom environment.

Knowledge of the automotive industry preferable.

Well-organised with attention to detail.

Ability to working as part of an operations team.

Computer literate and knowledgeable of CRM systems and RTA system

Strong English communication skills.

Ability to understand, read and speak Arabic is a huge advantage.

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