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Lotus Garages in Waterlooville

4.75average rating

10,151 garages providing quotesto over 630,971 service and repair jobs

Took my car in because on my dashboard it said Engine Fault and Particle filter additive level too low: repair needed. My car went on the lift after a quick review with a pen torch I was told that my additive tank was broken and I could not drive the car. I ended up renting a car with them (good price actually). A couple of days later I got a quote of £700 to change the tank and fill it with additive fluid. Went there to see what was going on and I noticed that was something wrong with the story since I had conflicting information. Decided to take it to 2x different garages (against Collisons advise since I should not drive it because the filter was blocked!!!) and for my surprise the tank had miraculously regenerated and was good as new... Ended up paying £185 for the refill of the tank with the additive fluid. Would be a great day at work for Collison ripping me off of ~£500. This says a lot about the company. Nice guys though... Ended up paying to them £49.94 for the Fault Code Read

13.06.17

Fernando, Peugeot 3008

Highly recommended this garage... excellent communication and services throughout...this is now going to be my local garage for my household vehicles (3) ... good work

04.01.17

Chris , SAAB 9-3

OUTSTANDING SERVICE RECIEVED..GREAT RECEPTION AREA...THE STAFF REALLY DO MAKE YOU FEEL AT HOME,EVER SO FRIENDLY AND EASY TO TALK TOO.YOU DO FEEL THAT YOUR CAR IS IN THE RIGHT HANDS.EXCELLENT JOB DONE.THIS IS NO MY MAIN GARAGE...

03.01.17

Crsig, Vauxhall Astra

Run diagnostics test and teraclean the engine. Seems to have fixed the problem.

Was quoted a higher price, but they charged me less as it was cheaper than expected. Very good service. No complaints. Would recommend.

21.06.16

Naomi, BMW 3 Series

Good initial contact and a detailed quote . The workshop is bright , clean and tidy which gives a good impression. This was not a simple job ,but was carried out very efficiently at a price considerably lower than a main dealer. Through no fault of Clarks autos there was a delay in finishing the work and they even gave me a discount as a gesture At last a modern customer friendly garage that I would strongly recommend.

28.11.15

MARTIN, Ford Mondeo

Fantastic service from a friendly garage. Highly recommended.

29.07.15

David, Volvo Xc90

Really friendly, efficient service and courtesy car was an added bonus. Will definitely use again.

25.03.15

Michelle, Ford Focus

Car was serviced as per my request, nothing out of the ordinary. They could have gained some brownie points by greasing the door hinges, etc, cleaning the car, however the price was the main thing. I am satisfied.

No problems at all. All went well and the final price was £15 as originally quoted!

31.07.17

Thanos, Peugeot 308

My M.O.T. carried out today at Smile Servicing with all going well.
Booking was easy and the customer service from Terry at Smile was excellent and I would happily recommend them to others!!
Regards,
Paul Reynolds

15.06.17

paulreynoldsf1, Hyundai I30

All work carried out as qoute, needed extra work done all at reasonable cost. Kept informed of progress of work on car, collected and delivered back was a bonus.

02.06.17

shane, Vauxhall Astra

Very friendly and efficient service, and certainly not a rip off! Would highly recommend.

Steve turned up on time and carried out the repair quickly and efficiently without any fuss for the quoted price. Very happy.

19.07.17

Gary, Skoda Fabia

Two appointments was setup and both did not come. Firts appointment said wrong parts was ordered. Second appointment ,i will provide the parts, but still they did not come. unreliable. Poor service. Dont use this garage.

03.07.17

Raymon, Suzuki Alto

Highly recommended. Efficient and 100% professional throughout. Even managed to get the job done the next day. Will be using again in the very near future. Thanks for the help.