Telemarketer

Description

Telemarketer is responsible for calling people, businesses, and clients with the goal of selling them a product or service. The telemarketing specialist performs lead generation to create viable list, calls people, and follows up on prospects.

Tasks:

1. To identify prospects by reading telephone and zip code directories and other prepared listings2. To call prospective customers by operating telephone equipment, automatic dialling systems, and other telecommunications technologies3. To influence customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations4. To complete orders by recording names, addresses, and purchases; referring orders for filling5. To keep equipment operational by following manufacturer's instructions and established procedures6. To secure information by completing data base backups7. To maintain safe and clean working environment by complying with procedures, rules, and regulations8. To maintain operations by following policies and procedures; reporting needed changes9. To contribute to team effort by accomplishing related results as needed

Key skills for telemarketer:

Persistence

Motivation for sales

Professionalism

Good communication skills

Problem-solving skills

Organizational skills

Intermediate computer skills

Ability to maintain composure during stressful situations

Average salary (2014):

The United Kingdom: £17,000 per year The United States of America: $34,189 per yearAustralia: AU$19.84 per hour

Qualifications and training required:

Since most employers of telemarketers offer on-the-job training, there are no set requirements for telemarketers. However, most employers require that a telemarketer have at least a high school diploma or its equivalent. To help prepare for a career in telemarketing students can take classes in communications, sales and business.