Conflict Management in Multi-model Adaptive Hypermedia

Luis Francisco-Revilla, Frank Shipman

Abstract

New adaptive hypermedia systems are employing multiple independent models in order to better guide their adaptation mechanisms by considering relevant factors in addition to user characteristics. This approach promises an enhanced system responsiveness and functionality. However, it also entails the possibility of conflicts as different models can suggest adapting the document in contradicting ways. Finding mechanisms capable of automatically managing these conflicts is a key issue in the development of this new generation of adaptive hypermedia systems. This work provides an approach that delivers a context-sensitive solution to this issue within the field of adaptive spatial hypermedia. The paper reports how this approach was instantiated and included in the WARP system. Details about its architecture, adaptation process and key features are discussed in order to inform and enable the design of the next generation of multi-model adaptive systems.