I'm sorry you're still having this problem. We haven't received any other reports of this occurring nor have we been able to reproduce it. But I will report it again so it will stay in the tech support ticket system.

Woud you two please fill out a feedback form about this issue? Please do it from your iPad so we can log your iPad system and I can report it to tech support for further investigation. If you can also mention what action you are taking or page you are accessing when the crash occurs that would be helpful.