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Job Description

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Intermediate supervisor is responsible for supervising staff and the sales, rentals, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world-class guest experience.

Job Responsibilities (but not limited to):

Fulfill manager-on-duty responsibilities when scheduled

Assist in maintaining and administering operational expectations by following company policies and guidelines

Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager

Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service

Maintain all company paperwork according to policies and standards

Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales

Assist Store Manager in communicating company values and goals to the employees

Manage inventory control and meet or exceed inventory goals

Enforce company cash handling and other Loss Prevention policies and procedures

Remain current on new industry products and trends; demonstrate knowledge of products

Communicate ideas or issues with the store manager

Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledgeable assistance

Model customer service for employees and promote sales whenever interacting with guests

Walk the floor regularly to manage the floor for daily MOD responsibilities

Motivate employees to increase sales, units per transaction and transaction size in day to day sales communicate with Store Manager to ensure smooth business operations

Ensure that all safety standards are being observed at all times

Demonstrate and enforce company values and ethics

Qualifications:

HS Diploma or GED Equivalent

At least 1 year supervisory experience - preferred

Previous snow sport industry experience - preferred

Basic computer skills

English fluency

Excellent communications skills both written and verbal

Self-motivated with the ability to multi-task

Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store Preferred Skills:

Familiarity with rental and retail POS systems preferred

Ability to work a flexible schedule; including nights, holidays and weekends required

Benefits include:

Season pass to Aspen/Snowmass Ski Resorts(Full time only) and Free EPIC Pass

Employee discounts at our retail stores

Employee Assistance Program (EAP)

Excellent training and professional development

401k Saving Plan

Health Benefits

Auto, Home, Pet Insurance

Operating a ski shop in Aspen is . . . well . . . kind of a big deal. The world's biggest outdoor hobbyist and the most discriminating travelers make their way to this high alpine location every winter. And as high as our elevation are the expectations of our guests. We take our job-outfitting locals and visitors alike for the ultimate winter experiences-very seriously. Our staff takes pride in outfitting every customer with exactly what they need, sharing their outdoor expertise in the process. Our employees at Aspen Sports love the outdoors and love working with the top of the line gear the store offers. Join our team of adventure enthusiasts and see where your passion can take you. www.vailresortscareers.com

About Vail Resorts

Company Description

Vail Resorts, Inc. is the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations. Our Company operates in three separate, but highly integrated segments:

Hospitality: Vail Resorts Hospitality owns and/or manages a portfolio of luxury hotels under the RockResorts brand, a number of hotels and condominiums located in proximity to our ski resorts, three destination resorts at Grand Teton National Park and six award-winning golf courses.

At Vail Resorts, we are focused on expanding and improving our existing resorts, while increasing the scope, diversity and quality of the leisure activities we offer to our guests. Our long-term performance is the result of a well-thought-through approach to the operation, marketing, and development of world-class vacation resorts. A five-pronged business strategy has driven our actions for some years now, and we believe it will create significant value for our shareholders in the future.

Our Family: Much more than simply staff members, our employees are truly our family! With more than 15,000 seasonal employees, more than 400 corporate employees, and many more members at our managed properties, each member is key to our collective ability to deliver uncompromising guest service and value to all of our stakeholders. We believe if we take care of our people, they will in turn take care of our guests. In the end, we strive to make every member of our family feel like working for Vail Resorts is an Experience Of A Lifetime!

Working Here

Vail Resorts College Program:Offers students from all over the world the opportunity to experience a workplace unlike any other, at one of our exceptional resorts and iconic locations in Colorado, California, and Wyoming. This program, for current or recent college graduates, offers positions in Operations, Hospitality, and Administration. Our program goes far beyond the typical college program, to offer you a well-rounded learning experience.

Vail Resorts Internship Program: The Vail Resorts Internship is more than an academically aligned experience; it is an opportunity to exponentially expand on your academic learning. The program provides students with an opportunity to apply and enhance the education and training they are receiving at the university/college through hands-on training and functional development. Much like a standard internship program, the focus of the program is to expose students to a particular career field, through training and functional projects and tasks. Yet the program takes internship past just the functional experience by exposing students to various corners of the entire organization.

Vail Resorts Management Associates Program:Excellence is taken to the next level as high caliber recent hospitality graduates participate in the Management Associates Program (MAP). This two-year rotational program aims to challenge and stretch participants to expose their true potential. Participants rotate through various managerial roles at RockResorts, Grand Teton Lodge Company, and Vail Resorts Hospitality. This broad experience exposes trainees to multiple facets of the hospitality division including, but not limited to, Rooms, Food and Beverage, Front Desk, Reservations, as well as other operational areas.

Benefits

Free Skiing and Riding with the 5 Mountain Ski Pass

On the job training and career training

Health Insurance options

Affordable employee housing

Discounts on outdoor clothing and gear, equipment, meals, activities, hotels, travel and more