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www.dvdtitan.co.uk any good? (fast reply needed)

8y, 11m agoPosted 8 years, 11 months ago

While looking for a fast Region 1 DVD shop I came across a website called http://www.dvdtitan.co.ukhttp://www.dvdtitan.co.uk . I don't know anything about this shop but I need somewhere to get the R1 versions of Stardust and Balls of Fury delivered before christmas.

Anyone used them before, any good?

I was going to get them from Axelmusic but since I'm still waiting for DVD's ordered weeks ago I can't risk it.

All Comments

While looking for a fast Region 1 DVD shop I came across a website called [URL="www.dvdtitan.co.uk"]www.dvdtitan.co.uk[/URL]. I don't know anything about this shop but I need somewhere to get the R1 versions of Stardust and Balls of Fury delivered before christmas.

Anyone used them before, any good?

I was going to get them from Axelmusic but since I'm still waiting for DVD's ordered weeks ago I can't risk it.

Sent them an email and phoned them, both answered promply. Is this a good sign?

The bloke on the phone assured me that any DVD's I ordered (of the two I want) would arrive in time for christmas.

Recieved DVD's a week after order (ordered thursday, arrived following thursday), good communication throughout. Even got a pound off code with my first order. :thumbsup:

Small but good site (as far as my limited experience), selling point seems to be that they ship dvd's when they arrive rather than release date (can be weeks early). Only downside was the lack of quidco.

My name is Ian and I own the DVDTitan website. We are a small site but we do have over 65,000 titles available to us.

I set the site up in early 2007 but I have been involved in importing DVD’s since 2000, mainly for wholesale customers.

I setup the site because I was frustrated at the lack of DECENT suppliers out there and felt that we could do a better job particularly with the customer service side.

For example I emailed a famous region 1 supplier for over 500 DVD’s that a customer needed in early 2007. It took over 3 months for them to reply to me!

So I set up the site so that customers received responses to emails within 24 hours and I would provide and address and telephone number for people to ring me or visit me. I wanted the kind of site that I would want to buy from!

As such I field all kinds of questions and have helped customers for example make their players multi region and indeed provided firmware for one customer’s Blu Ray player. That was playing up.

Our hook is that we can supply as soon titles are available which is usually around 2 weeks before release date. We also ensure there are no import taxes for customers to pay.

I have also now set up an import game site called as well.

With regards to Quidco it is something that I am looking at signing up for.

I’m also working on a site update over the next few months which will mean it will have a new look, make it look a bit more professional! The current site is a generic shopping cart template. I am just having one designed at the moment.

I am always available and if anyone has any questions please don’t hesitate to contact me on here or through the email on my site.

I just received my order from DVD Titan, not the boxed set you see on this site but copies which I am not sure are legal. I am going to contact someone regarding fraud copying....the first one I watched was all full of static. Don't think this site is representing exactly what you will get. Took forever to arrive & when it did, it arrived from good old china.......
Don't order from this site ever!!!!!!!!

Just received my order 4 weeks late. As mentioned above not the boxed set that is advertised but a bunch of unlabeled copies!! SCAM!! Beware of this seller

The person or persons you purchased from has zero to do with the one I bought from six and a half years ago.

They closed up shop about five and a half years ago. The web address above doesn't even point to anything anymore. I'm assuming you've bought from someone using a similar name but a different website? Unless you somehow bent space and time to purchase from a shop closed for half a decade I think you have mixed up shops when you googled reviews.

I wish I found this conversation a year ago because I have had an extremely bad experience with DVDTitan.
The discs were late and they were not originals just unlabled copies. It was explained to me that the show I ordered for my mother(DOC with Billy Ray Cyrus) was never studio released so copies are the best they could do.

I wouldn't have cared too much because my mother was happy with the disc regardless HOWEVER ONLY 2/3 THE DISCS HAD ANYTHNG ON THEM. 4 completly blank discs and 2 discs that don't load anything but the menu and maybe one of the multiple shows listed.

It's been over a year trying to get something (help, new discs, help) and all I get is the same message over and over...this is themessage I got yesterday:
"Hi
Thanks for your e-mail.
Please kindly note that the copy of DOC we have available currently is the only one we have available at the moment.

We are in the process however of obtaining a new set of DOC master DVDs, which will resolve the issues that you have encountered with your set - we will be sure to keep you posted once this new set has arrived, and been vetted for completeness.

Best regards,
Kim
Customer Support
DVDTitan"

15 months and counting! Quick on the sales side, don't look for help if you have trouble.