FAQ

Everything you wanted to ask a Zookeeper.

We do...

Welcome everyone

Provide free water

Practice responsible service of alcohol

Provide wheelchair access - We will do our best to accommodate non motorised wheelchairs, however being a very old heritage building upstairs there is no specific wheelchair access or aides. Please call 07 3854 1381 or email zoocrew@thezoo.com.au ahead of time to have a chat with us to see what we can do to help make it happen.

We don't...

Serve double shots

Have a cloak room

We are a please and thank you venue.

Venue Hire

Q. Can I hire The Zoo for a private event?

Yes! The Zoo isn’t just about live music – we’ve also been known to host awards nights, fundraisers, product launches, fashion parades, theatre, design showcases and a whole lot more over the years. If you’ve got an idea, we’d love to hear it!

Recording & Photography

Q. Can I record and / or photograph at The Zoo?

Please do not record the event unless you have gained permission from the venue and the performing act themselves, this also applies to patron crowd shots. Anyone caught doing so, without pre-arranged consent will have their gear confiscated until the end of the night. Thank you in advance for your understanding on this issue.

Age Restriction

Q. I’m not 18 yet. Can I please come in?

The Zoo is an over 18 venue only. Due to our license we cannot allow any minors into the premise. To gain entry you are required to produce one of the following forms of ID:

Driver’s License; OR

Passport; OR

18+ Card.

Please note: Student Cards are not valid forms of ID.

Parking & Transport

Q. I'm the designated driver. Are there convenient parks nearby?

Try the McWhirters Car Park on Warner St. If you book a spot early, you can get a weekend/overnight park between $7-$9. Street parking can be OK but read the signs, as the fines are hefty and the inspectors are ruthless. DO NOT PARK in private business carparks that warn you that they tow unauthorised vehicles. The tow trucks are ruthless and it’s crazy expensive to retrieve your car. It happens far too often, so please be sure to read the signs.

Q. I'm playing a show at The Zoo and need to unload gear. Is there a loading area I can park at?

Yep, turn left from Ann St into Winn St and pull up on the left hand side of the street. Once you unloaded your gear you should have walking access to Winn Lane through to the backstage area of The Zoo (up the stairs). Drop your gear quickly; make sure to leave your hazard lights on.

Q. What about public transport? What's the best way of getting there?

Depending on which direction you are coming from, there are many public transport options to The Zoo. Plan a trip with Translink's Journey Planner.

Smoking & Vaping

Q. Do you have a smoker's area?

If you are a smoker, you are required to go outside the front of the building and partake there. Brisbane City Council now has weekend patrols that monitor and fine people who put out butts on the footpath. THE FINE IS $200 and they regularly sweep our area. We do provide two bins at the front of the venue to place your butts in; if you don’t you will end up $200 poorer.

Q. What about vaping? Can I do that inside the venue?

All forms of smoking are to take place outside the venue in our allocated smoking area, this includes vaping or e-cigarettes.