I do not receive mail at my structure, why do I still need a 9-1-1 address?

9-1-1 needs to have a locatable address for every structure that could potentially call 9-1-1. Even if you receive mail at a Post Office Box or from another location you must still have a 9-1-1 address so you can be located in an emergency. Your 9-1-1 address is also used for package delivery services.

The Postal Service will continue to deliver to your old address for a period of up to one year after you are issued a 9-1-1 address. It is your responsibility to contact everyone you correspond with to provide them your new address. This includes the tax office, banks, magazine subscriptions, utility companies, and all others that send you any mail. The United States Postal Service (USPS) has address change forms that may be used for this purpose.

Do I have to change my address on my driver’s license, vehicle tag, checks, and deed right away?

No, as with correspondence, change when it is time to renew (driver’s license, vehicle tag) or re-order (checks). A deed has a legal description of the property in question and therefore a 9-1-1 address does not effect that document in any way.

Where you live determines what government entity maintains street signage. If you live within the city limits of a municipality, that municipality maintains those street signs. If you live outside a municipality, Pike County maintains those street signs. No matter where you live, you can always contact the Pike County 9-1-1 Business Office to report any issue with street signs and we will contact the appropriate government entity.

Tell Smart911 about your family’s medical issues – like heart conditions, allergies and stroke history. This way when 9-1-1 receives a call, EMS will arrive with the appropriate equipment. For those who have a family member with Alzheimer's, Autism or who is deaf, this service helps as well. Instantly 9-1-1 knows the caller's condition and location without having to rely on verbal communication.

Smart911 information can help law enforcement in numerous ways. Today when a child goes missing, it takes time for police to obtain a photo of the missing child. With Smart911 police will have that photo instantly and can begin a wide scale search sooner.

With Smart911, call takers can notify firefighters of exactly how many people live in your house - including pets - to ensure that everyone is rescued during a fire. Additionally, if you live in an apartment building, firefighters will not only know the address, but the floor and apartment number as well.

Your family's profile information is completely private and secure. The details you enter on Rave's secure and protected website are only shared with 9-1-1 dispatchers and first responders in the field, and only when you or your family members dial 9-1-1 from a phone number listed on the account.

​Sirens are an older technology that are only intended to alert people outdoors within a 1 mile radius of the siren on a clear day. Sirens are only used for tornado warnings. Sirens are vulnerable to lightning strikes and are very expensive to replace and maintain.

With a mass notification system such as Rave Alerts, Pike County is able to reach a much larger population and provide them with more types of alerts, and more information related to the alert. With Rave Alerts you can receive alerts indoors, outdoors, and even when you are on the go, depending on the form of communication that you have selected to receive alerts by.

​Pike County Rave Alerts powered by Smart911 is available to anyone who lives, works, travels through, or visits Pike County. The address can be your home location, work location, or any other location you care about.