KCS - Document Automation is Taking a Very Long Time

November 21, 2018 17:43

Objective:

Why is Document Automation Currently so Slow?

Environment:

Clio Web App

Additional Information:

n/a

Answer:

Document Automation is powered by a 3rd party service called Drawloop. On occasion, we experience delays from Drawloop, causing longer wait times when generating documents from within Clio. We appreciate your patience while we work with Drawloop to resolve the issue.

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