Weekend Reading: Goodbye SharePoint, Hello Web Analytics

August is over and with it goes our SharePoint focus. But we ended the month with a bang, finishing up the series that gave us a 35,000 foot view of SharePoint 2013, looking at SharePoint governance from a few angles and returned to a question asked earlier in the month: SharePoint and WCM, perfect together?

Our contributors gave us a cheat sheet for recognizing an internet charlatan (print it up before your next interview), a look at new Federal records management requirements that apply to the public sector but will reverberate throughout the records management world and one more attempt to figure out who's in charge of metadata. Poor metadata, always pushed around.

Enjoy the holiday weekend all!

It's Time to Say Goodbye

Jennifer Mason (@jennifermason): Last week I had the opportunity to participate in the Tweetjam about SharePoint. One of the topics that came up was the importance of Governance. In this article I want to dive deeper into this topic and stress how important governance is within your environment.

Rich Blank (@pmpinsights):When it comes to information worker tools, it’s rare I hear someone from IT say “we walk a day in the life of our end users and start backwards from there.” Seldom do they ask “how do our people want to work?” or “what tools and information do our workers need exactly?”

Ian Truscott (@iantruscott): There are a lot of opinions about Microsoft Office SharePoint, some favorable and others less so, but no matter the camp you sit in, there is no denying it’s ubiquity in our organizations.

According to a recent AIIM (the Association for Information and Image Management professionals) Industry Watch Report “The SharePoint Puzzle,” that ubiquity is here to stay.

Barb Mosher Zinck (@bmosherzinck): When you think about Microsoft partners, one of the first that comes to mind is NewsGator. A successful third party integrator to Microsoft SharePoint, NewsGator Social Sites has over 4 million paid seats and is Microsoft's premier partner for social software integration. And while this last little while has seen a number of interesting events happen for NewsGator: Microsoft's acquisition of Yammer, a new version of Social Sites, a new version of SharePoint and a new CEO, it only spells good news for the social software company. Here we offer some of J.B. Holston's (now the former CEO of NewsGator) views on these topics.

Making Enterprise Information Secure, Accessible

Sheila Mackay: An employee, excited about a new product the company is developing, mentions it on Facebook. Due to his privacy settings, a competitor gets wind of potential trade secret information. In another situation, a disgruntled employee sends a negative Tweet about his company to hundreds of followers, including company shareholders.

Virginia Backaitis: Content Management from its earliest days has been about getting the right information to the right person at the right time. This was long before there were laptops, before email, before the web, before smartphones, before e-Readers, before tablet computers, before whatever comes next.

Failures, Charlatans and Writers, Oh My!

Chris Bucholtz (@bucholtz): With the social era in full swing, we hear on a near daily basis about all the benefits a social media and social CRM strategy can bring. Tactically, they can help sales with potential leads, give service a new window into building customer satisfaction and provide marketing with fresh opportunities to engage and entice new customers. Strategically, they can help you avoid becoming obsolete and irrelevant as customers increasingly go social.

So the benefits are many, varied and exciting. As was said in many a B-grade film, “what could possibly go wrong?”

Ahava Leibtag (@ahaval): As Web and digital marketing become hotter and hotter, more and more of our field will experience an influx of people who will claim to be “experts.” Here’s a list of how to spot an Internet charlatan — someone you should avoid, whether they are in a sales or creative position — if they say any of the following ...

Rob McCarthy (@robmmcarthy):As we all know, mobile and smartphone internet traffic is growing, but is still a minority of all web use, about 15-25 percent depending on the industry and has doubled in the last 12 months. So as the vast majority of internet users still get their access from a computer, you may be tempted to just stick with your website as is.

Ben Finklea (@benfinklea): My travels from Austin to Munich all in the name of DrupalCon did not disappoint! Once again, it was filled with incredible speakers and collaboration. While there, the Drupal community saw another significant merger of leaders in Drupal, new products and proof that the community is just beginning to hit its stride.

Content management vendors have been scrambling to throw as much social technology as they can into their systems by inserting a social engagement layer on top of the existing document repositories that have long been a fundamental necessity of the modern enterprise.

Christopher P. Willis (@verivosoftware): It goes without saying that improved enterprise mobility is a good thing for business. Right? Putting enterprise applications into the hands of employees makes companies more productive, more efficient and they get the most out of their staff.

Gerry McGovern (@gerrymcgovern): Members of organizations constantly complain that they don’t have enough time, yet managers are not focusing on ways of saving time.

“If you live in America in the 21st century you’ve probably had to listen to a lot of people tell you how busy they are,” Tim Kreider writes in the New York Times. “It’s become the default response when you ask anyone how they’re doing.”

Patrick Emmons: Strong client-customer relationships are built on finding the right balance of input. The same is true for businesses looking to form a successful relationship with a development partner.

CMSWire is a leading, native digital publication produced by Simpler Media Group, Inc. We provide articles, research and events for sophisticated professionals driving digital customer experience strategy, evolving the digital workplace and creating intelligent information management practices. The CMSWire team produces 450+ authoritative articles per quarter for our 750,000 community members. Join us as a subscriber.