“We are delighted that our Executive Club members are already making the most of this new offer, and any new bookings made after June 14 will automatically include free reserved seating.

“A delay in updating the system means that any customers with existing bookings will be able to access this benefit by the end of today. We would encourage any eligible members who have already paid for reserved seating for travel from June 14 onwards, to contact us for a refund.”