Thank you. Magical words, aren’t they? No-one can hear them too many times. Saying thank you is the most natural way for a charity to build a relationship with your supporters. Who hears the words ‘thank you’ without feeling positive, cosy, valued? When someone thanks...

Poor old adverbs. They’re under attack on at least two fronts. At this rate, there won’t be any left. Sadly. First, it’s happening by accident. I just wrote ‘first’ instead of ‘firstly’ and hardly anyone will mind. (If you do mind, hello! Let’s be friends!) Second, or...