North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!

We also looked back at our records. We sent an email after a phone conversation. We attempted to contact you by phone a few times after that but were not able to get through. We also sent you an email that same day as a follow-up. It seemed like that did not get through to you either. Can you confirm the best phone number and time to reach you in an email to sales-us(at)provisio.com?

Regarding the gmail.com access issue you were having, that unfortunately could not be replicated. You could try to review these settings: