The Lancaster Hotel Photos

Ce que les gens disent

Excellent staff that seemed to be genuinely interested in making my stay as pleasant as possible.
Although still going through a renovation phase, the Lancaster is a well appointed historic hotel with excellent access to Houston's theatre district and good quality restaurants.
The room I stayed in was well equipped with bath robes etc., and a very comfortable bed.
The hotel was gorgeous and the staff very helpful and friendly. The complimentary breakfast was a full buffet rather than a continental breakfast. The complimentary shuttle service was fast and the drivers very courteous and helpful. There was a free wine hour in the evening and room service was prompt. This was the very best experience I've ever had at a hotel!.
Historic hotel. Very gracious staff. Wonderful complimentary breakfast.
The most comfortable bed! Unique; not a cookie cutter hotel. Views of dt
Houston. Proximity to Houston Arts center. A lovely, unique, historic
hotel. Felt as if we were in a European hotel. The windows in the hotel
room. Brass bath fixtures and marble floors!.
Overall charm of the hotel and excellent service provided by the staff. Great location for sightseers and for theatre goers as well.
Our shower was malfunctioning on our first morning and the situation was repaired within 20 minutes of our call to the front desk. That's impressive!.
The Lancaster provided us with the luxury of old world charm. We enjoyed
the attitude of the staff which was friendly...and coupled with a can do
attitude. It was quiet...yet it reaped of a travel into yesterday.
Surrounded by art, along with relics, we felt quite at home.
My room had recently been refurbished (other floors and the reception area were undergoing refurbishment while I was there). I found the room to be very tastefully decorated and a nice place to spend the time when I wasn't out and about.tous commentaires »
The staff were every friendly and helpful/ The newly refurbished rooms are lovely with great beds, pillows and showers and big TVs. The place has a nice atmosphere, the restaurant/bar is good and overall it is a very nice place to stay.
Room was big. Bed was very comfortable. We got our money's worth. Great central location. Excellent renovations. Great shuttle service. Breakfast buffet was very good.
Very NICE we'll renovated rooms. Complimentary breakfast on a good level.
Friendly staff bridging very well the ongoing construction activities in the hotel hall.
The room was fantastic, beautiful, well lighted, well designed with all the amenities,Bathroom spacious and everything worked well. Loved everything about it.
Super location, charming decor, hotel DNA, Houston landmark.
Won't stay anywhere else while in Houston. In fact, going back in 2 weeks just for pleasure.
Even with the renovation going on the staff made the best of it. When finished and up and back to running smoothly will be a place to treasure.
The staff was very attentive and accomodating. The room was very
comfortable and clean. The location was perfect for what we were
there for.
Very friendly staff.
Comfortable, clean, very good location.
I had a problem and they solved it really quickly.
I liked it's a nicely renovated "old" hotel with history. It was located within walking distance for the show.
Bed was very comfortable and linens were nice. The room was pleasing; closet was big and robe was very nice.
Located in the theater district. Historical hotel with great ambiance. Great staff.
Location, nice veiw, nice room, walking distance to so many places.
Location of the hotel and the comfort of the king sized bed.
Valet parking, close to Bayou Music center, friendly staff.
Employees. location. courtesty vehicle & the rooms.
Location restaurant/bar and downtown shuttle service.
Historic Bed & breakfast feel in the city.
Restaurant
Staff
Location for touring.
It's a beautiful historical hotel.
Location
Newly Remodeled Room.
The service was impeccable.
Very nice rooms, big!.
Location, history.
friendly service.
Love the beds.
Love the Beds.
All p.
Russell at the front desk when we checked in.
Staff, Room and Location.
Location and friendly, professional staff ( excluding the Bistro ).
nothing.
Apart from the Bistro menu being a little limited I really can't say there was anything I didn't like about the Lancaster.
Absolutely nothing!.
Remodeling, but that did not impede our enjoyment of the stay.
Street noise.
There was very little hot water in the bathroom - I had a number of showers that were tepid rather than hot. I reported this to reception when I checked out of the hotel.
The old rooms are crummy (but soon they will all have been refurbished) The as yet unrefurbished public areas are a bit worn, but again soon they will shiny and new.. The lifts are too slow, and despite the double glazing, I found the traffic noise to be intrusive in the bedroom.
Parking price was expensive, if you use the hotel parking.
Hotel lobby was under construction.I felt I should have been informed at time of reservation. Clerk was rushed and gave us incorrect info about buffet which we missed because of it. Hard to park car upon ck-in and wait in road because there was no offstreet place to pull up with no indication that it was ok to stay in road. No ice ever delivered to room after call placed.
Nothing!.
Group that thought that 3AM was a great time to have a hall-reunion. Not hotel's fault - class and manners seem to be a vanishing commodity.
The remodeling effectively closed off half of the hotel. The street
noise was horrible and you have to pay for valet parking as there is no
available parking to the general public (hard to find)especiallly if you
are an out of towner like we were.
We had problems with the TV. Digital stations would freeze up on some channels.
N/A.
The hotel was being remodled and the lobby had a foul smell.
The deluxe room was still very small. I noticed some small cosmetic issues in the restroom, but I assume this was due to the age of the building/amenities themselves.
Housekeeping was a little loud early in the morning.
Construction and elevator. Probably could not be helped.
Noisy on second floor. There was construction at the corner of Texas and Louisiana and every time cars passed over the steel hole cover on the corner it made a very loud noise and I woke up. Although I requested a corner room I would suggest room 201 be the last room the hotel fills until construction is completed.
Parking.
The coffee could be better.
I already answered another questionnaire mentioning the lack of
"warmth" of the restaurant hostess at breakfast time. A minor
thing overall but she could use a smile.
Construction going on during our stay, and price of parking!.
Construction, but sometimes that is a necessary evil.
None.
Rooms are small and desk too small for computer and working documents.
I did not get the room I booked due to the remodeling.
They were redecorating, although it was noted, it spoiled the enjoyment.
Whoever determined to keep the hotel open ( at full tariff rates ) whilst undergoing MAJOR refurbishment ( elevators and public areas were a construction site and filthy ) needs to re-think. AVOID LIKE THE PLAGUE, at least until the works are finished around mid-year.
The hotel was going through a major renovation, there was constant hammering, no area to relax in our enjoy outside of our room -- the prices were outrageous given the facilities.
ı am sure that this hotel does not deserve 4 star . maybe it is 2 star hotel. small room, too small bathroom, and smelly lobby. also
construction.