Privacy Policy

We believe, your privacy is your fundamental right.

This privacy policy explains our practices regarding the use of personal data collected and processed by us when you love using Botgento.

Botgento is committed to assure that your personal data will only be used with the privacy statements. We take your privacy seriously because we at Botgento know you are extremely care about how your personal information is used and shared.

To be more transparent, you hereby being affirmative and giving consent to collect, access, store and share your information in accordance with the below guidelines.

Effective Date: September 1st ,2017

Information we collect

Provided by you

Let’s say you create an account on our services to build a chatbot, through the registration process and/or through your account settings, we may collect Personal Information such as, but not limited to, your name, email address, timezone, list of Facebook Pages you own.

That’s how we receive and store any information you willingly provide to us. Certain information may be required to register with us or to take advantages of some of our features.

Data collected automatically

We automatically collect data from your browser or device which may include your chatbot history, your IP address, geolocation data, the details of browser and/or device you’re using to access our services, cookie information etc. We collect these all data, specifically to use them for the customization of content that we think you might like, based on your onsite behaviour and usage patterns. We may also use it to improve our services, for feature enhancement and so.

Apart from this, you can always opt not to provide information to us, but some information may be needed to register with us, to communicate with chatbots, or to take advantage of some of our features. You may stop using the Services at the time of your choice, however your conversation logs from communications with the chatbots may remain in our records.

Data security shields

Data Protection:
We strictly obey specified standards of Data Protection when we ask you to provide certain information by which you will be identified while using our Botchat services.

Data Storehouse:
For administrative reasons data may be passed to and stored securely with the third party service providers.

Data for Our Services Only:
We are committing that the data is being collected, stored or shared, with the sole purpose of the only services which we provide on Botgento.

Data Protection Register:
Your data is only used for the purposes described in our entry point on Data Protection Register.

Data Holding Period:
To be more trustworthy, we hold your personal data till the moment it’s needed or necessary. Once the data is no longer needed it is deleted from our stacked files.

No spamming

We abide to act of privacy and keeping that in mind we never send bulk unsolicited messages or any interactions which might become the cause of irritation or disturbance for our customers.

Product / Service Update

We may contact to existing customers by any suitable means regarding to our product or service update - All with the customers willingness.

Update in Privacy Policy

Botgento reserve the right to make changes to this privacy policy from time to time as we constantly trying to improve our Services. So regularly reviewing this page ensures that you are certainly knowing what data we collect, how we access and use it and under what circumstances, we will share it with other trusted parties. If you use the services after any changes to the privacy policy have been posted, that means you agree to all of the changes. Use of information we collect now is subject to the privacy policy in effect at the time such information is used.

if you don’t agree with the updated policies, you are free to reject them, unfortunately that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Policy is effective, that means you agree to all of the changes.

We promise

As your data is our valuable asset, so we assured you, we aren’t in any business of selling, renting or even exchanging of any information.

Contact us

If you have any query relating to our Privacy Policy, our website or our services, feel free to email us at
support@botgento.com