고객 서비스

제품리콜

2009: Power Functions IR Speed Remote

We've decided to recall the Power Functions IR Speed Remote Control voluntarily after having received 4 reports of the remote control heating up after batteries were inserted. No injuries have occurred.

We sold 997 units of the remote control between 8th April and 6th May 2009 - either separately (item 8879) or as part of the kits Emerald Night Train (10194) and Power Functions (8882). These remote controls were only sold directly through the LEGO Shop (online or via the catalogue). They weren't available at any retail outlets.

Is my remote control part of the recall?
If your remote control is affected, it becomes hot to the touch in the first 5 to 10 minutes when you use it for the very first time.

What should I do if my remote control is part of the recall?
Please get in touch with us for a replacement.

2002: LEGO EXPLORE Super Truck

We decided to recall the LEGO EXPLORE Super Truck 3509 voluntarily because the wheels can separate from the truck's axles, which could be a potential hazard to children.

The LEGO EXPLORE Super Truck was made in 2002 and 2003. Only North American retailers sold it, including Toys "R" Us and Wal-Mart.

The 40 LEGO DUPLO bricks that were packed in the cab of the truck aren't part of the voluntary recall. They're perfectly safe for children 18 months and up.

Is my truck part of the recall?
If your truck looks like the one in the pictures, it's part of the recall.

What should I do if my truck is part of the recall?
Please stop playing with the truck immediately. Download and print the recall form and follow the instructions - we'll send you a $15 gift card for the LEGO Shop and our official LEGO Stores. Once you've sent your form, please recycle the truck.