UPS My Choice®

Embracing change can be easy.

No need to take time off work, change plans or stay home for a package anymore. UPS My Choice® lets you decide how, where and when home deliveries occur to fit your schedule. Get estimated arrival and progress alerts. Sign for a package in advance. Set vacation holds, change a delivery address or hold at a UPS location. Whether online or by mobile, UPS My Choice makes it easy to put your plans ahead of the package.

Who This Is For

Making Home Delivery Fit Your Life

Enroll in UPS My Choice and take the worry out of missed deliveries, or having packages sit outside while you're away.

UPS My Choice offers two levels of membership—a free service that provides a core set of delivery management features with enhanced services available on demand.

Or, if you frequently receive shipments while you're away from home, consider becoming a Premium Member for even greater control.

Main Features

Member (free)

Premium (paid)

Delivery Alerts

Delivery Planner

Estimated Delivery Time

Authorize Shipment Release

Hold for Will Call (UPS Customer Center)

"Leave at" Instructions

Leave with Neighbor

Deliver to a UPS Access Point™ location

Deliver my Package on Another Day

Deliver my Package to Another Address*

Upgrade UPS SurePost® Packages

Confirmed Delivery Window**

*Additional transportation charges may apply if outside the original delivery area.

**Premium members receive two free confirmed 2-hour delivery window requests annually. An $8 fee is charged for each additional request. Members are charged an $8 fee for each confirmed 2-hour delivery window request.