I HAVE A KENMORE 665 DISHWASHER FOR ABOUT 9 YEARS NOW WITH NO PROBLEMS. THE LAST COUPLE OF DAYS I NOTICED THE SOAP DISPENSER WAS NOT EMPTYING ALL THE WAY. HOW THE DISHES ARE DIRTYER THAN WHEN I PUT THEM IN SO I CALLED THE WARRENTY REPAIR MAN HE SAID THAT THE HEATING ELEMENT WAS FORCEABLY I REPEAT FORCEABLY BENT THERE BY PUSHING THE CORNER OF THE HEATING ELEMENT DOWN AND BURNING A HOLE IN THE BOTTOM AND THAT IT WOULD HAVE TO BE PATCHED AND THAT WAS ABOUT 5 HOURS OF LABOR OR BUY A NEW ONE. HE SAID THE WARRENTY DOES NOT COVER SOMEONE FORCABLY DOING THAT . I LIVE WITH MY DISABLED 76 YEAR OLD MOM AND I KNOW SHE DIDNT DO IT. WHAT WOULD CAUSE THAT? ALSO I FOUND A PLASTIC WHITE CLIP IN THE BOOTTOM OF THE DISHWASHER (I THOUGHT THERE MIGHT BE A FORK OR SOMETHING AT THE BOTTOM SO I CHECKED) .HAS THIS MODEL #665 BEEN RECALLED OR HAVE ISSUES?

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Obviously your heater is not working during the main wash cycle. This could be caused by a bad heating element of course, a bad thermostat, a bad controller, or even the door latch (1 of the 2 switches may be bad or may not be getting engaged when you close the door).

I have a Kenmore 665 about 3 years oldOver the last couple months the touch pads have stopped working and I am now down to one control the water miser!Do I need a new control pad and is that easy to install ?Thank you for any sudgetstionsKC