Monthly Statements

When do we mail account statements?

We mail account statements only AFTER the insurance has paid their portion.

We will wait for payment from your insurance company before we send you a “Payment Due” bill. Sometimes, it may take upto 6 months (or longer) for us to receive the initial payment from your insurance company, so don’t be surprised if you receive a statement from us many months after services are rendered.

If your insurance does not pay us anything, you will receive a bill for the full amount.

We normally mail account statements once a month.

If there is a zero balance?

If your insurance company pays “in-full”, and there is NO balance due, you will NOT receive a statement.

If there is a “balance due” on your account?

If your insurance company only pays us a partial amount, and there is a remaining balance, we will send you a statement during the first week of the month following payment from the insurance company, and each month there-after until the balance is paid.

How many statements are mailed?

You will receive a total of 3 statements from our office before sending your account over to a Collections Agency.

What if NO payment is made towards an open balance?

If no payment is made towards your open balance after 3 monthly statements, your account will be sent to a local Collections Agency for further legal action.

A separate “collections fee” will also be assessed above and beyond your open balance to cover the cost of the collections process.

Methods of Payment

You may pay all or part of your open balance at any time. As long as there is an open balance, you will receive a monthly statement from our office. You may mail us your payment or stop by the office to pay.