I'm having problems logging on to the AvantGo services through my BlackBerry 7100. I'm using MDS for HTTP browsing and I can access every other website. However, when I got try to authenticate to the AvantGo site I get the error message

An Error Occurred
We're sorry, but an error occurred while processing your request.

Do you know why this might be?
I have a valid AvantGo account and can logon to the avantgo website with those details. However, I even get the same error message logging on to https://rim.avantgo.com from my PC.

I have setup an AvantGo account and can logon to the AvantGo site, without any problems.

I have a BlackBerry 7100 running ver 4.0 - Vodaphone.

I have the Browser set to 'BlackBerry Browser' in the settings (not WAP)

I have installed the AvantGo software.

I can browse on to the AvantGo site (https://rim.avantgo.com) and be presented with the logon page (so I know I have http browsing configured correctly, I can browse to any page) - but when I enter my AvantGo account details, it comes up with that error message.

If I use my PC to browse to https://rim.avantgo.com and enter my details, I get the same error message - so it doesn't seem to be a BlackBerry issue.

Is there something else I need to do on the AvantGo account pages?
Do I need to tell it I'm using a BlackBerry?

If you are getting that error message when using a desktop browser, then there is something wrong with your AvantGo account. I would suggest contacting AvantGo support, or checking out the AvantGo support site ( http://avantgo.custhelp.com/ ).