• During this time, contact center hours will be 8 a.m. - 5 p.m. CT, Monday through Friday.
• We will continue to pay annuities and insurance claims as usual.
• We will continue to accept payments through the drop box at the front of the building.
• We will conduct personal retirement counseling sessions by phone. If you scheduled an in-person counseling session, verify your phone number in the confirmation email we sent. If needed, log in to ERS OnLine to update your number.
• You can do many things with your ERS account, 24/7, through self-service ERS OnLine.

Any changes you make to your or your dependents’ coverage will go into effect September 1, 2019. If you don't want to make changes to your benefits, you do not need to do anything; your coverage will continue.

Remember to read your Summer Enrollment packet. (ERS mails them to you about a week before your enrollment phase). The packet includes an enrollment guide and your Personal Benefits Enrollment Statement, as well as information about significant changes in the plan year that starts on September 1.

Representatives from Blue Cross and Blue Shield of Texas discuss HealthSelect of Texas® and Consumer Directed HealthSelect at a Summer Enrollment fair held at the Texas Department of Insurance in June.

Summer Enrollment fairs and webinars

Learn more about your benefit options at Summer Enrollment fairs and webinars. ERS staff and representatives from the companies that administer your benefits programs will be available to answer your questions and tell you more about your options.