Over 360 reviews forGreensboro Photographers from people just like you.

located studio, about forty minutes away. When we arrived for our appointment, we had to wait over an hour to be seen, which was very frustrating alone, but even more so with a young child. When it was finally our turn, I was unhappy with the chosen poses and tried to voice my concern. Though the employee was very nice, she did not do much to change up the poses or props. After the two hours it had taken to wait and take our photos, my daughter was very tired and ready to leave. While I tried to distract her to review and order the photos, the employee's manager stated to the employee that there was not enough appointments left to stay and left her as the only one to run the studio. I was limited in time as my daughter began to cry, but when I told her which photos to delete (eyes closed, not looking or smiling) she told me that they were okay and proceeded to make multiple collages with these pictures. I continued to inform her what pictures I did not want and she still continued doing the same thing. The selection of usuable photos was very

, so this process should have been fairly easy. Most of the pictures were zoomed in way too far, leaving backgrounds, hair, clothing, and even half of a head cropped out. Again she rationalized the use of these photos and kept working with them. I finally told her to go to the purchase page and told her exactly what I wanted. She did so, because by this point, there were two other groups waiting to get their pictures made and others who wanted to pick up their packages. When it came time to enter the code for the voucher, she was unaware how to do so without her manager, when I had informed her first thing when I arrived that I was using it. After waiting on her to figure this out and reviewing my total, I noticed that I was paying $20 extra for a second collage that she said was considered my enhanced sheet. I tried to inform her that a collage was not an enhanced sheet, but she disagreed and would not just make one black and white or sepia to make it an actual enhanced sheet. I told her just to make it a regular sheet, because I wanted that sheet for a picture of my daughter and I and the rest of her Christmas picture for friends and family. She told me she could not discount the item, so I ended up paying extra for a sheet that I had already paid for. When the pictures were sent out, I asked if they could be sent back to the location in my town, but she told me no and I would need to drive back out to their location, which I did not completely believe. I contacted customer services that night and still have not received a response a week later.