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Tuesday, 29th August 2017

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Residents living in County Durham are set to benefit from expert advice thanks to a series of free advice days that have been organised.

Six advice days covering areas including health, housing, benefits, debt, employment, fuel and Universal Credit will be offered around the county across a period of seven weeks from September 8 to October 20, 2017.

The initiative has been developed by a number of providers including Monkey, Advice in County Durham, Durham County Council and housing organisations; Karbon Homes, livin, and County Durham Housing Group.

The collaboration aims to open up and raise awareness of advice for residents of the areas – and offer a unique opportunity for advice providers to all be under one roof, working together and giving advice and making decisions on the day to improve the life of the customer.

The free events will run between 10am and 3pm across a variety of locations within the county. In addition to the drop-in sessions, residents can also make appointments in advance with the organisations involved.

The County Durham Advice Days are a unique opportunity for people to address several issues in one go with face-to-face support from experts in the field, and for many queries get decisions on the day – something that can often take weeks.

Julie Gowland, Project Manager for Monkey, said: “We all face circumstances from time to time where we need advice, whether it’s an unexpected crisis, a change in circumstances, or planning how to achieve our goals. These events are organised across the County to make advice more accessible to residents.

“If there are circumstances where we cannot help with an issue on that day, we can make future appointments, or refer you to someone who can help, so please come along.”

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Karbon Homes is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014, registration number 7529 and our registered office is Number Five, Gosforth Park Avenue, Gosforth Business Park, Newcastle upon Tyne NE12 8EG. We are regulated by the Regulator of Social Housing.