Topiced View

BDP5100 - No audio via coaxial port

Hi, please help.

I recently purchased a BDP5100/12 as secondary unit for my kitchen which was used on a (old) plasma TV, I upgraded the 5100 to 1.62 firmware and have used it to watch many Blu-Rays, DVD's, Video and Music over my LAN without any issues. I thought I would give it a go on my main setup and this is when I tried the audio into a AV AMP and found no audio was being detected out of the digital coax port on my AV AMP.

I've tried several DVD's and several Blu-rays, I've change each of the audio options on the 5100 in turn to each setting and my A/V AMP (Pioneer VSX-515) doesn't detect any audio input. The AV amp works fine, I'm sure since I've used it with various other DVD players and media players (before and after using the 5100) using the digital audio input. Normally it detects automatically analogue or digital / dts / dolby d / etc. and I can manually change it.

Any ideas why I am not getting audio output? I don't have a HDMI TV as I use slightly older professional plasma monitors with VGA/RGB input, I was doing to test the 5100 on my parents TV to check at least the audio worked through HDMI but I really want digital out on the coax port to work. The RCA Stereo out works fine. The digital coax port feels solid and not broken.

I have forgotten my password

Don't worry, it happens. We'll send you a link to create a new password.

{* #forgotPasswordForm *}
{* forgotPassword_emailAddress *}

{* forgotPassword_sendButton *}

{* /forgotPasswordForm *}

Email sent

We have sent you an email with a link to change your password.

Log in with your Philips account

We see that this email address, {* data_emailAddress *}, is already connected to a Philips account. However, this email address has not been verified yet.
We have sent a verification email to this address. Please click the link in that email to log in to My Philips.

Please provide a valid email address.

To login with your account, Provide an email address

Create a new Philips account

We see that this email, , is already connected to a Philips account. You can create a new Philips account by providing another email address.

{* #socialRegistrationNoEmailForm *}

{* socialRegistrationNoEmail_emailAddress *}

{* socialRegistration_signInButton *}

{* /socialRegistrationNoEmailForm *}

Almost done

You are almost done, please provide or verify the following information.

Philips values and respects your privacy.Please read the privacy policy for more information.

{* /socialRegistrationForm *}

{* #resendVerificationForm *}

Verify your email address

We see that this email address, {* data_emailAddress *}, is already connected to a Philips account. However, this email address has not been verified yet.
We have sent a verification email to this address. Please click the link in that email to log in to My Philips.

{* resendVerification_emailAddress *}
{* submitButton *}

{* /resendVerificationForm *}

Email sent

An activation email has been sent to {* data_emailAddress *}.
Please click on the link in this email to activate your Philips account and to verify your email address.

New Posts

Hello,
I am still awaiting response from the technical team.
Thank you
Philips Moderation Team