eCraft GO

Your entire business under one roof

Enterprise resource planning, customer relationship management, business intelligence and business tools integrated into one solution.

No more separate IT systems. Often companies have many different systems that do not work as one complete solution. eCraft GO is a completely new service concept with fully integrated systems that work seamlessly together. The solution is based on best Microsoft technology and systems such as Microsoft Dynamics NAV, Microsoft Dynamics CRM Online, Power BI and Office 365 which have been integrated into one simplified solution perfect for the needs of SMBs.

Fast to implement. What's more, eCraft GO is fast to implement with the implementation costing a fraction of the cost from any comparable system. With Microsoft's leading technology, the solution will grow with you so you don't need to switch between different systems every other year.

Seamless integration

Continuous data flow between systems. What sets GO apart from its competition is that the CRM, ERP and BI systems have been automatically integrated together making the systems work seamlessly together as a one complete solution. This means you will have real-time information available from your entire business at your disposal making decision-making and forecasting easier.

2

Fast implementation

Done in weeks, not in months. GO implementation typically takes 4-5 weeks after which your personnel are trained to use the system. Our solution can be as much as 80 % cheaper than any other comparable ERP or CRM implementations.

3

Enhanced analytics

No guesses, only knowledge. The data used in reporting is gathered automatically from CRM and ERP systems enabling a total 365-view of your business. With role-based Power BI dashboards, ready-made reports and analyzes, you can manage your business in real-time without effort and manual work.

4

Targeted customer data

Picking the right clients made easy. Forget cold calling and improve your sales' hit rate. GO with Vainu data automatically searches the web for potential customers for your company with different triggers and cross analysis thus providing leads for your sales people.

5

Device independency

Tablet or phone? No problem. GO is a device independent system that you can use on your PC, Mac , tablet or smart phone. Our solution enables you to work from anywhere at any time.

6

Clever automation

Focus on your work, let us handle the process. With GO you can manage your customer accounts systematically with ready-made customer nurture plans that guide customer contacting annd customer service. Managing sales tasks and meetings have been made easy with automated tasks. You will get all your tasks directly to your calendar and get automated notifications on the tasks.

Microsoft Dynamics NAV

ERP

GO ERP is an ERP solution that is based on the Microsoft Dynamics NAV. With GO ERP you can manage your company’s finances, purchases & sales, inventory, supply chain and projects. If needed, the solution can be extended to cover manufacturing and assembly as well.

CRM

GO CRM is an easy-to-use CRM system based on Microsoft Dynamics CRM Online that includes your company specific customer target group as well as the management of customer encounters, sales activities and marketing campaigns.

Reporting Tool

Get rid of the Excel hassle and automate your company’s reporting with the visual and real-time Power-BI tool. You can combine information from different sources and systems with a real birds-eye view of your business.

Frequently asked about eCraft GO

What is eCraft GO?

With eCraft GO you get all your business solutions in one place with single sign-on and seamless data flow between the systems. Your enterprise resource planning system (GO ERP), customer relationship management system (GO CRM) and your reporting system (Power BI) work seamlessly together enabling 365-view of your business with better insight and decision-making.

How can I get eCraft GO?

You can order GO either from your local reseller or directly from us. The system will be available to you the next working day after we have received your order. You can start familiarizing yourself to the system right away with the instructions and resources that are available at the GO Academy. After receiving the order, we will contact you and discuss the details of the implementation.

GO is designed so that the implementation is quick, cost efficient and you can start using the solution even within a month. During the implementation process the system and GO portal are at your disposal right from the beginning of the project. Once the system is up and running the first step is to migrate your master data into the system after which we will continue familiarizing you with the system in user training sessions. In our experience the training runs smoothly when the users can train with the help of familiar data and clear comprehensive instructions.

How much does eCraft GO cost?

eCraft GO will be delivered as a cloud service that is charged on a monthly basis. The fee will be determined by the usage and the number of users. Note that the number of users can be adjusted monthly to match your needs. Ask us a quote for your organization.

Where can I get help if I have a problem?

eCraft Service Desk support services are available to all GO customers. There are many different options for service support solutions, you can send an information request to info@ecraft.com and we can help you to find the best solution for your organization.

You can contact eCraft Service Desk via email, telephone or the customer portal.

We are eCraft. We help you develop effective, efficient and competitive business processes. Your users, regardless if they are employees, customers or partners, get modern consumer-grade user experiences while management retains control and visibility into the processes.

We achieve this through a combination of expertise in cutting-edge IT technology and a deep understanding of businesses and their processes.