We’re Here With You, Every Step Of The Way

24 hours a day, 7 days a week, 365 days a year

Our Global Call Center is always available.

Exceptional Innovation & Quadriga Support

Our 24/7/365 in-house global support center offers a true managed service to our Exceptional Innovation and Quadriga clients. Our team of product experts provides in-depth troubleshooting at all levels of technical escalation for efficient and effective resolution. In addition to exceptional issue resolution, we offer an array of reports to enable your IT staff to proactively analyze and quickly react to what your guests are experiencing with the system.

Regional email support contacts:

interTouch Support

interTouch provides a comprehensive support service portfolio through a single point of contact. interTouch’s customer support service includes both proactive network operations centers and round-the-clock call centers that provide multilingual customer support to our global network. With highly trained technicians, our NOCs function 24 hours a day, 7 days a week to monitor network activity, implement traffic shaping as well as oversee hardware and software processes to ensure our hotel partners’ networks operate at optimum level at all times.