ok lets start we have imported csv files for cbcl and it is showing items that need our attention. we have cross checked with bullet and bank statement and is recorded accordingly so why is it highlighting issues so far that we can see

We dont do support calls, thats why we use intercom now. The bank rec just matches what you have in bullet with what you imported from csv. For the bank account in question , it says that imported transactions add up to about -50K but that bullet has recorded +200K - this implies that you have not imported all the statements for that bank account