Client Experience: AllPro Parking

December 21st, 2018 | Heidi Barker

“The problem with parking garages is that, unless you are staffing 24/7, there is no way to secure payment. When the exit gates are up – you are suddenly a free service. Parker helps us by providing top notch customer service that is always on. Having that friendly face and helping our customers is tremendous. We save money by reducing our employee overhead, plus the cashiers on site have turned into customer service reps working as ambassadors to help people. What is great about the team at Parker Technology is that they are always improving their systems to make their platform better and smoother for the end users. With Parker Video Intercoms, our locations have become a gates down environment. It’s effective, secure and economical,” said Rick Serra, President & CEO of AllPro Parking.