Implement a Proven Business System!

For the past 15 years, Zone Insights has been working inside some of the largest and most respected businesses in America! We have also been inside small businesses without the corporate structure in place. What we found is that the problems are the same everywhere. Whether you are a small plumbing company or the largest consumer products company in the world, you are likely facing these issues:

1. The Productivity of your people is affected by these two things... a. DRAMA - Inappropriate Behavior that seems to lurk around every corner. b. LACK OF LEADERSHIP - They don't take personal responsibility for their results

2. You wish you had a Business System to help you... a. Properly Measure and Track Performance Results of your people and processes b. Remove the Emotional Component and make more effective Business Decisions

That is why we created our proprietary Managing In The Zone Management System. We have used it in some of the largest and smallest businesses across America and throughout the world. It's effectiveness has been proven over and over again and it all boils down to the Formula for Business Success:

Hire, Train, & Retain the Right People

We show you how to Hire, Train, and Retain the right people for the appropriate job. You see, when people are placed into situations they are not naturally wired for, drama is the natural consequence. You have no doubt seen it in your own organization. When Drama goes up, Productivity goes down (sometimes to zero!)

In 2008, CPP, Inc (a global leader in organizational development) published a study on workplace conflict. They found that, on average, 36% of US employees were having to deal with conflict "always or frequently", resulting in an average of 2.8 hours of their work week managing the fallout from workplace conflict. That equated to $359 billion of lost productivity in 2008. They concluded, "If managed improperly, businesses' productivity, operational effectiveness, and morale take a major hit as evidenced in our finding that 27% of employees have witnessed conflict morph into a personal attack, while 25% say that the avoidance of conflict resulted in sickness or absence from work." Furthermore, the study found that the primary cause of workplace conflict was "personality clashes and warring egos." How much does conflict or drama impact your company? While this study does not take the size of the business into account, it is our belief that there is a larger impact on smaller businesses. But, assuming average numbers take a second to calculate the impact of drama on your bottom line...

Are you surprised with the result? Are you average, or is the cost really higher in your business? Could that wasted money be better utilized elsewhere - like in your pocket? Despite the huge drain on productivity, the study found that only 13% of employees have received some sort of formal training in how to deal with or avoid conflict and drama. We can help with that. We provide a common language across your organization so that it becomes easy to identify potential productivity problems fast, and deal with them without provoking the typical workplace drama.

A Proven Process

Systems and Processes make all the difference. The one advantage Corporate America enjoys that small business could really benefit from is systems and processes. Having a repeatable and deliberate process is the determining factor to how large your business can grow. The problem for most small businesses is that the owner is the system. They have been doing it successfully for years and the customers expect a level of service that is just not deliverable when the owner is not directly involved in the business.

We can help you change that. We help you implement our Zone Management Process which begins with creating a definition of leadership and success which is unique to YOUR business.

Once you have your own definition of leadership, we show you how to "Zone Up" every business situation you can possibly think of. Everything will fit into one of four business situations:

1. Trouble 2. Train 3. Test 4. Trust

The process is easy to catch and implement into your company. Soon, all of your employees will be talking in colors and demonstrating the leadership behavior you instill into them. It becomes easy to detect who is working and who is in WOHICA. More importantly, Managing In The Zone show you how to have those tough conversations when they are needed, and how to motivate your people back to success when they are not.