I have slightly cracked heels. Just started using for a few weeks and can see some improvements. To improve the results, I scrub my feet using a pumice stone in the shower and use this afterwards. I realise I need to use this every day consistently or the cracks start to appear again. Having said this, i like the packaging as it's convenient with the roll on and it feels very rich. I will give 3 stars for now and update later on.