Learn How to manage and improve Human reliability

Manufacturing is a behemoth of an activity that straddles several industries. Modern manufacturing has come a long way from the days of its infancy, which can be traced to the Industrial Revolution of some 250 years ago. Getting advanced and refined at many stages; production or industrialization or manufacturing is the lifeblood of most of the world’s economies. Automation in the processes may have been introduced in many industries; yet, manufacturing continues to depend heavily on human labor.

Although industrialization and manufacturing came about from the human intellect and endeavor; it is still prone to human error. It is a fact that wherever there is human involvement, there is scope for error. This is because we are humans after all. We can take the highest diligence in the work we do, but can make errors. On most occasions, these are unintended, but the result is negative. Errors in the manufacturing processes will continue so long as humans are involved in manufacturing to some or another degree.

Human errors can bring high costs

Manufacturing being an interlinked activity; human errors can cause many problems. One small error in the chain can affect the whole process, triggering a whole chain of errors. Although precise assessments cannot be made of the loss caused by human error; it is roughly estimated that the American and British pharma industries alone accrue losses of around $25 billion a year due to this factor. Further, unexpected runtime error, which results in loss of more than a third of the productive time; is a direct consequence of human error. Human error can also lead to losses relating to quality and production. It is the cause of many performance issues.

It has to be understood that even with the knowledge of the consequences of human error, and with all the advancements and developments that have been made in high end, precise technologies and processes; the manufacturing sector is not likely to eliminate human errors. They can only be mitigated and minimized.

Getting to the root of the problem is important

Most manufacturers resort to a disjointed approach to human error. The positive approach to containing human error should be to locate its source. It is a fact that human error starts at the earliest stage, the design stage. Although this is known to many manufacturers and they are equally aware of the fact that training is a great tool to reduce human error; many in the manufacturing sector don’t take training seriously.

Along with training, other factors such as controlling the procedures and the workplace environment, where the various variables that affect human behavior converge, need to be taken into consideration. The manufacturer should directly address the systemic weaknesses to improve or fix them. An understanding of human behavior and the psychology of error is necessary to do this. Getting to the root of human error involves these among others:

o Offering a thorough description of the right procedures with the right instructions

o Bringing about a positive work environment

o Putting the right processes in place.

A training session on understanding human error

Ginette Collazo, a human error and human behavior expert who has spent more than 15 years in technical training, organizational development and human reliability areas, will be the speaker at a webinar on human error that Compliance4All, a highly acclaimed provider of professional trainings for all the areas of regulatory compliance, is organizing.

Ginette will offer a complete understanding of the nature of human error, its roots, and its psychology. This webinar seeks to help regulatory and quality professionals get a thorough idea of the factors that cause human error. In order to facilitate proper understanding of this topic, the speaker will offer practical approaches and tools to address human performance issues in manufacturing. The understanding of the human psychology and behavior behind human errors that she will offer will give insights to where the weaknesses lie. This in turn will help to address the human performance issues and help correct and prevent recurrences of human error.

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