New Secretary Database

We’re pleased to announce that we have successfully converted the Grand Lodge Database to the new system. We are in the process of verifying the information and customizing the operation of the system to suit our processes and by-laws. We’re excited about the new capabilities it will bring our craft.

We will begin a phased rollout this week. The system will be launched with essential features enabled and new features will be released in the coming weeks. As the system is implemented we will be communicating through email and posting correspondence through the system itself.

As with any major changes in the processes and procedures of an organization there will be issues along the way. We ask that you be patient with the implementation.

Training & Communications

The implementation of such a system is a complicated series of events and training. In order to facilitate both, the Grand Lodge will be communicating with lodge secretaries on a regular basis. We will also be posting information on the Grand Lodge Website www.momason.org

Once you follow the directions in this email to set up your account you will find training videos showing you how to use different features of the system. Keep in mind that you will initially have view-only access to the system so some of the features in the videos may not be available.

Web based training sessions will be held at least once a week. Please check the Grand Lodge Website for the schedule of web-based training sessions. Sessions will be scheduled both during the day and in the evening to suit varying personal schedules. These sessions will last approximately one hour and will allow you to see the screens and functionality while also providing an opportunity for questions and answers.

Getting help and reporting problems.

Should you have issues or need assistance after watching the training videos and attending a WebEx training session, please email smann@momason.org with a description of your issue and how we can contact you. Please include pertinent information such as what you were trying to do, what lodge or member you were working on, and whether or not you received an error message. If possible, please send screenshots as well. This information will greatly reduce the amount of time it takes to troubleshoot an issue.

o Enter your home lodge number, member number, and last name exactly as it appears on your dues card. (Case sensitive)

o Set your username and password (Case sensitive).

o Update your contact information.

o Upon setting up your account you will have access to your own record. The Grand Lodge will be notified of the creation of your account and will grant permissions for your lodge. All you need to do is log back in to see the lodge dashboard.
What to do when you access your lodge dashboard for the first time.

o Look around and get comfortable with the layout of the application.

o If you find inaccuracies please make a note and send that to smann@momason.org . We expect there to be some minor data irregularities so please be patient. We will investigate the issue and report back the resolution.

What’s Next?

Over the next couple weeks we will be testing various features of the system. You may receive emails from the Grand Lodge from time to time testing communication features. Please be patient! This is a large and complicated undertaking and we will be working to address issues and rollout the system as quickly as possible.

We appreciate your assistance and look forward to the capabilities this upgrade will bring to the Grand Lodge of Missouri, Constituent Lodges and the Membership!