Lean Process Improvement

Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, to Henry Ford’s work in the 1920’s and the Toyoda precepts in the 1930’s, to Jeffery Liker’s publication of The Toyota Way in 2004, Lean processes have evolved from a simple concept to a set of widely used best practices.

This two-day course will give participants the foundation to begin implementing Lean process improvement tools in their workplace. The first day will explore the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). The second day will give participants tools to perform continuous improvement in their organisation, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and various Lean data mapping methods.

This two-day workshop will help participants learn how to:

Define Lean and its key terms

Describe the Toyota Production System and the TPS house

Describe the five critical improvement concepts

Use the Kano model to understand, describe, analyze, and improve value

Identify and reduce various types of waste

Create a plan for a more environmentally Lean organisation

Use the PDSA and R-DMAIC-S models to plan, execute, and evaluate Lean changes

Use Lean thinking frameworks, including 5W-2H, Genchi Genbutsu and Gemba