Privacy Policy

We thank you for your interest in Hamberger Sanitary GmbH. The protection of your privacy is hugely important to us. Below, we set out in detail how we deal with your data.

1. Body responsible and contact details

Hamberger Sanitary GmbH is responsible for the processing of data. The data provided by the customer are processed in accordance with the General Data Protection Regulation (hereinafter referred to as the GDPR).

Each time that you access our website, the web server will automatically save a so-called server log file which documents this access and contains the name of the file requested, your IP address, the date and time of access, the quantity of data transferred and the provider making the request (access data). These data are evaluated solely to improve our offering and to ensure that this website runs as smoothly as possible. The data cannot be traced back to you personally. In accordance with Art. 6 Para. 1 S. 1 lit. f of the GDPR, this enables us to safeguard our justified interest in ensuring that our content is displayed properly – an interest which prevails when the interests of all parties are taken into account. All access data will be deleted at the latest seven days after your visit to the website ends.

Hosting services from a third-party provider If data are processed on our behalf, a third-party provider will provide services for hosting and displaying our website. This enables us to safeguard our justified interest in ensuring that our offering is displayed properly – an interest which prevails when the interests of all parties are taken into account. All data which are collected as described below when you use this website or the contact form provided will be processed on the third-party provider’s servers. Data shall be processed on other servers only to the extent described here. This service provider shall be based in Germany or within a country which is part of the European Union or the European Economic Area.

3. Data collection, storage and use for the processing of contractsWe collect personal data if you provide them voluntarily when contacting us or placing an order. Mandatory fields are mandatory because we require the data for the processing of contracts or your query. Without these data, we will not be able to process your order or respond when you contact us. The relevant entry forms indicate what data are collected. We use the data that you provide for processing contracts and your queries in accordance with Art. 6 Para. 1 S. 1 lit. b of the GDPR. Once we have finished processing the contract, access to your data for further processing will be restricted and your data will be deleted as soon as the retention periods required under fiscal and other laws expire, unless you have explicitly consented to further use of your data or we reserve the right to make further use of your data in a manner which is permitted by law as set out in this data protection statement.

4. Cookies and web analysis We use so-called cookies on various pages in order to make our website attractive, to allow the use of specific functions or for market research purposes. In accordance with Art. 6 Para. 1 S. 1 lit. f of the GDPR, this enables us to safeguard our justified interest in ensuring that our offering is displayed in the optimum manner – an interest which prevails when the interests of all parties are taken into account. Cookies are small text files which are automatically stored on your end device. Some of the cookies that we use (so-called session cookies) are deleted at the end of the browser session, i.e. when you close your browser. Other cookies (persistent cookies) remain on your end device and allow us to recognise your browser again the next time that you visit. The cookie settings for your web browser indicate how long cookies will be kept. You can set your browser in such a way that it notifies you when cookies are to be set and allows you to decide whether to accept them in individual cases. Alternatively, you can block cookies in specific cases or block all cookies. Each browser differs in terms of the way in which cookie settings are managed. The help menu of every browser explains how to change your cookie settings. You can access these settings for a particular browser via the following links: Internet Explorer™: windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookiesSafari™: support.apple.com/kb/ph21411Chrome™: support.google.com/chrome/bin/answer.pyFirefox™ support.mozilla.org/de/kb/cookies-erlauben-und-ablehnenOpera™ : help.opera.com/Windows/10.20/de/cookies.html

If you do not accept cookies, the functionality of our website may be limited. Use of Google (Universal) Analytics for web analyse If you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a of the GDPR, this website will use Google (Universal) Analytics, a web analysis service provided by Google LLC (www.google.de), for website analysis purposes. Google (Universal) Analytics uses methods, e.g. cookies, which allow your use of the website to be analysed. The information regarding your use of this website which is collected automatically will generally be transferred to and stored by Google on a server in the USA. If IP anonymisation is enabled on this website, the IP address will be abbreviated within the member states of the European Union or in other European Economic Area member states before data are transferred. The full IP address is only transmitted to a Google server in the U.S. and abbreviated there in exceptional cases. The anonymised IP address provided by your browser for the purpose of Google Analytics shall not be linked to other data held by Google. If we stop using Google Analytics and there is no longer any reason to retain data, the data collected for this purpose shall be deleted.

Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. An up-to-date certificate can be found here. Because of this agreement between the USA and the European Commission, the latter has defined an appropriate data protection level for companies certified under the Privacy Shield.

You can revoke your consent for the future at any time by downloading and installing the browser plug-in which is available via the following link: tools.google.com/dlpage/gaoptout. Doing this will prevent the data generated by the cookie regarding your use of the website (including your IP address) being collected and processed by Google.

As an alternative to the browser plug-in, you can click on this link to prevent Google Analytics collecting data via this website in the future. An opt-out cookie will then be placed on your end device. If you delete your cookies, you will be asked to give your consent again.

5. YouTube video plug-ins Content from third-party providers is incorporated into this website. This content is provided by Google LLC (“provider”). YouTube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). For YouTube videos which are incorporated into our website, the advanced data protection setting is enabled. This means that YouTube will not collect and store information from website visitors unless they play back the video. In accordance with Art. 6 Para. 1 S. 1 lit. f of the GDPR, videos are incorporated into the website to enable us to safeguard our justified interest in ensuring that our offering is marketed in the optimum manner – an interest which prevails when the interests of all parties are taken into account. Information regarding the purpose and scope of data collection, the further processing and use of data by the provider as well as your rights and the settings options available to protect your privacy can be found in Google’s data protection statements www.google.com/intl/de/+/policy/+1button.html.

In order to prevent Google Analytics tracking cookies being set, you may refuse the storage of cookies by selecting the appropriate settings in your browser software. Please note however that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting and processing the data generated by the cookie regarding your use of this website (including your IP address) by downloading and installing the browser plug-in via the following link: tools.google.com/dlpage/gaoptoutAs an alternative to the browser plug-in, you can click on this link to prevent Google Analytics collecting data via this website in the future. An opt-out cookie will then be placed on your end device. If you delete your cookies, you will have to click on the link again.

6. Contact information and your rightsAs the person concerned, you have the following rights: in accordance with Art. 15 of the GDPR, the right to request information about your personal data processed by us to the extent specified therein; in accordance with Art. 16 of the GDPR, the right to request the immediate correction of incorrect personal data or the completion of incomplete personal data stored by us; in accordance with Art. 17 of the GDPR, the right to request the deletion of your personal data stored by us unless further processing is necessary- to exercise your rights as regards freedom of expression and information; - to fulfil a legal obligation; - for reasons of the public interest or - to assert, exercise or defend legal claims; in accordance with Art. 18 of the GDPR, the right to restrict the processing of your personal data where - you dispute the accuracy of the data; - the processing is not lawful but you decline to have the data deleted; - we no longer require the data but you require the data in order to assert, exercise or defend legal claims or- you have objected to the processing of data in accordance with Art. 21 of the GDPR; in accordance with Art. 20 of the GDPR, the right to obtain your personal data which you provide in a structured, standard and machine-readable format or to request that the data be transferred to another body responsible; in accordance with Art. 77 of the GDPR, the right to complain to a supervisory authority. Generally speaking, you can contact the supervisory authority at your usual place of residence, your workplace or our company headquarters.

7. Retention periodUpon completion of the contract, including payment of the agreed amount in full, any customer data which must be retained for legal reasons will be blocked. These data will no longer be available for further use. These blocked data shall be deleted as soon as the legal requirement no longer applies.

In the event that the customer uses the contact form, the personal data will be used for as long as the query is processed. Any data which must be retained for legal reasons will then be blocked. These data will no longer be available for further use. These blocked data shall be deleted as soon as the legal requirement no longer applies.

The body responsible is subject to various legal retention and documentation requirements, especially those set out in the German Fiscal Code (AO). The retention and documentation periods stipulated therein are anywhere between two and ten years. Retention periods are also governed by the legal limitation periods. These are generally three years, especially in accordance with the German Civil Code (BGB), but in certain cases can be up to thirty years.

Apart from that, personal data will be deleted unless the customer has explicitly consented to further use of their data.

Contact persons for data protection

If you have any questions regarding the collection, processing or use of your personal data, if you require information about these data or wish to have them corrected, blocked or deleted or if you wish to revoke any consent given, please contact our Data Protection Officer:Dipl.-Inf.(FH) Tim Prinz, Prinz Service & Entwicklung UG (limited liability)Liebigstr. 9, 91126 Schwabach; e-mail: datenschutzbeauftragter@hamberger-sanitary.de

******************************************************************** Right to objectIf we process personal data as described above to safeguard our justified interest – an interest which prevails when the interests of all parties are taken into account, you can object to this processing for the future. If data are processed for direct marketing purposes, you can exercise this right as described above at any time. If data are processed for other purposes, you may object only if there are reasons for doing so resulting from your particular situation.

If you exercise your right to object, we shall no longer process your personal data for these purposes unless we can demonstrate compelling, legitimate grounds for such processing which outweigh your interests, rights and freedoms or if such processing is necessary to assert, exercise or defend legal claims.

This shall not apply if data are processed for direct marketing purposes. In this case, we shall not process your personal data further for this purpose. ******************************************************************** Rohrdorf, 24.05.2018