3353-1-11
Investigation of data subject's dispute of the accuracy, relevance, timeliness or completeness of personal information.

(A)
If a person who is the subject of
personal information in a personal information system maintained by the agency
disputes the accuracy, relevance, timeliness or completeness of the personal
information, he may request the agency to investigate the current status of the
information.

(B)
Requests to
investigate personal information shall be made to the privacy officer or the
individual who is responsible for the system.

(C)
Within ninety days after receiving the
request from the disputant, the agency shall make a reasonable investigation to
determine whether the disputed information is accurate, relevant, timely and
complete and shall notify the disputant of the results of the investigation and
of the action that the agency plans to take with respect to the disputed
information. The agency shall delete any information that it cannot verify or
that it finds to be inaccurate.

(D)
If after the agency's determination, the
disputant is not satisfied, the agency shall do either of the following:

(1)
Permit the disputant to include within
the system a brief statement of his position on the disputed information, or

(2)
Permit the disputant to
include within the system a notation that the disputant protests that the
information is inaccurate, irrelevant, outdated, or incomplete. The agency
shall maintain a copy of the disputant's statement of the dispute.

The agency may limit the statement to not more than one hundred
words if the agency assists the disputant to write a clear summary of the
dispute.

(E)
The agency shall include the statement or notation in any subsequent transfer,
report, or dissemination of the disputed information and may include with the
statement or notation of the disputant a statement by the agency that it has
reasonable grounds to believe that the dispute is frivolous or irrelevant and
of the reasons for its belief.

(F)
The presence of contradictory information in the person's file does not alone
constitute reasonable grounds to believe that the dispute is frivolous or
irrelevant.

(G)
Following any
deletion of information that is found to be inaccurate or the accuracy of which
can no longer be verified, or if a statement of dispute was filed by the
disputant, the agency shall at the written request of the disputant, furnish
notification that the information has been deleted, or furnish a copy of the
disputant's statement of the dispute, to any person specifically designated by
the disputant. The agency shall specifically disclose to the disputant that he
has the right to make such a request.