SunGard Higher Education is planning to de-support Banner 7.x on
September 1, 2010. Please use this information and the information
provided in the Unified Product Calendar (available for download on
the Customer Support Center) to make the necessary project plans for
upgrading to the Banner 8.x Unified Product Release. Should you
require assistance in upgrading to Banner 8.x, we encourage you to
contact your SunGard Higher Education Account Manager to discuss
possible Banner Upgrade Support services.

You will continue to have the ActionLine support and
maintenance-release support in addition to what is outlined in the
product calendar for the Banner 7.x products through September 1,
2010. After that date, all ActionLine support and maintenance
releases for versions 7.x will terminate.

If you are a customer outside of the United States, your local
solution centers will issue specific information regarding the
phasing out of the support for the statutory localizations
compatible with Banner 7.x and Banner 7.x dependent applications.

Although the de-support date for Banner 7.x is more than 19 months
away, we encourage you to plan your upgrade to the Banner 8.x
Unified Product Release as soon as possible so that you can take
advantage of the functionality and the continuity it provides across
the unified digital campus. You will be hearing success stories from
our Banner 8 Unified Product Release early adopters in the coming
months and at Summit.

We are also targeting the first half of 2010 for release of the
Banner 9 Unified Product Release. We will provide more detail at
this yearís Summit in March, and perhaps sooner. And remember, you
can always refer to the Unified Product Calendar, updated monthly on
the Customer Support Center, for information about future releases.

If you have any questions regarding the Banner 7.x de-support plans,
please contact the ActionLine.

Iím writing to inform you that SunGard Higher Education is planning
to de-support the Banner database running on OpenVMS. After
researching current and planned customer usage and evaluating
SunGard Higher Educationís ability to provide technical currency on
the OpenVMS operating system, we decided to discontinue support in
order to use our resources more efficiently within the Banner
Unified Digital Campus.

You will continue to have ActionLine support through the life of
Banner 8.x. After the de-support date of Banner 8.x, to be announced
sometime in the future, all support for the Banner database running
on OpenVMS will terminate. There are no plans to support the Banner
9.x database running on OpenVMS.

Although the de-support date for the Banner database running on
OpenVMS is several years away, we want to ensure that you experience
a smooth transition and we encourage you to start planning today for
your move to a new operating system. To that end, we are working
with HP to help you leverage the latest HP technology for use with
the Banner Unified Digital Campus. The Banner 8.x database will be
fully supported to run on Integrity with OpenVMS, just as it is now
with HP-UX and Linux. This provides you the flexibility to move to a
more cost effective platform, leverage Banner 8's rich
functionality, and retain OpenVMS for the timeline described or move
to HP-UX or Linux today.

If you have any questions regarding the Banner OpenVMS de-support
plans, please contact your account manager.

Later this year, Oracle will retire the Classic MetaLink support
portal and provide a single support interface through My Oracle
Support. Be prepared for the upcoming changes. Review Document
784634.1 for important information about My Oracle Support technical
requirements.

I would urge us all to start using the new 'flash based' interface
and make use of the 'feedback' link to apprise Oracle of any issues
you have so that they can address these before the classic interface
disappears.

SUNY ITEC has engaged with Dell, SungardHE and Oracle on another
proof-of-concept. This one is based upon use of Oracle Virtual
Machine as the virtualization enabler at all tiers of the
application stack. ITEC will be presenting on this project at
SunGard Summit and will be making results available once the effort
is complete.

Deepa Brown is an MS SQL Server DBA and brings with her many years
of experience from the corporate world, most recently at GE Digital
Energy and GE MDS. Deepa is working towards her M.S. in Information
Technology at RIT and has a M.A. in Teaching French as a foreign
language from the Universite de Rouen, France. She also has a B.S.
in Computer Science from St. Annís College in Hyderabad, India.
Deepa is supporting the Angel Learning Environment hosted by ITEC.

Jon Alessandrello joins us from SUNY IT and will be applying his
years of experience in support of our Unix environment. Jon is
(amongst other things) also a member of our Grid Control adoption
team - which is pushing forth with delivery of a quality
reporting/monitoring infrastructure for ITEC. Jon has a B.S. in
Electrical and Computer Engineering Technology from SUNY IT and an
A.S. in Electrical Technology from Dutchess Community College.