London 2, UK:

24/7 Support

Our friendly and experienced team provides unrivalled customer care 24 hours a day, 365 days per year. You can contact us by email or live chat. And we’ll always go above-and-beyond by giving you high quality, comprehensive responses.

Infrastructure You Can Rely On

We’re committed to providing an enterprise-class service with fantastic uptime. All systems are monitored 24/7 by our expert Network Operations Centre. We run our own multi-homed BGP network (AS60011), providing great global connectivity and no single point of failure. We exclusively use quality Dell servers plus industry-leading Cisco and Juniper networking equipment.

100% Satisfaction – Or Your Money Back

We’re confident you will love our service but to give you peace of mind, we offer a 100% moneyback guarantee. If you’re not completely satisfied with your BHost service, just contact us within 14 days of ordering to get a complete refund.

Ubuntu, Debian, CentOS and Fedora Cloud Servers

Run the latest version of Ubuntu, Debian, CentOS or Fedora on your BHost cloud server. We also have a range of other distros available, or you can provide your own.

VPS FAQ

What is your SLA?
We promise your service will be available 100% of the time, otherwise we will give you service credit refunds. Learn more about our SLA here.

How long does setup take?
It’s instant – you receive your IP address and root password immediately after ordering.

Do you provide DNS hosting?
Yes, we provide free nameservers for all our customers, where you can manage DNS records for an unlimited number of domains. You can also easily set the reverse DNS (PTR records) though our control panel.

How do I pay?
We accept payment via Visa, Mastercard or American Express. Alternatively, you can pay with PayPal. If you pay for 1 year in advance, you also get a 20% discount. Learn more

Do you have a download test server?
Yes, we have test servers for our Fremont, London and Amsterdam data centers.

What operating system can I run?
On BHost Cloud, you can deploy the latest version of Ubuntu, Debian, CentOS or Fedora. We offer both 32-bit and 64-bit options, plus full and minimal install versions. Learn more

Can you help me install…?
Our service is totally unmanaged. You will require some understanding of Linux administration to make the most of your service. We will support your virtual machine to the extent it is online and available for use – but we cannot install or configure specific software or applications for you.

How much processing power do I get?
Unlike some providers, we don’t overload our hypervisors. We run well-specified Intel Xeon servers with plenty of spare memory, and we guarantee you will never experience load-related issues on BHost.

Can I change my plan after I’ve ordered?
Absolutely – you can downgrade or upgrade your plan at any time. All we do is dynamically adjust the resources available for your virtual machine. Just log a ticket on my.BHost to change your plan.

Do you run your own servers?
Yes – our services are entirely run on BHost owned and operated servers and networking equipment. This means we’re fully in control of service quality, unlike some of our competitors where you’ll be at the mercy of their 3rd party suppliers. Learn more

What about your network?
We use a wide mix of tier-1 carriers to ensure our network (AS60011) has perfect global visibility. We also have significant peering links (LINX, LoNAP, SFINX, DEC-IX and AMS-IX). Learn more

Is it really possible to provide unmetered bandwidth?
We’ve managed to negotiate excellent rates with our connectivity partners, meaning yes, we can provide unmetered bandwidth for all plans.