NRHA's product knowledge training
programs for employees are designed
to give store associates the information they need to be productive right from the
start. We offer training programs in core hardware and building materials categories
and it's free to all NRHA members.

The Dos and Don’ts of Social Media

August 25, 2011

Yes, the younger generations are social media savants, but ultimately it is the home improvement retailer who needs to keep a close eye on their store’s social media practices and policies. While putting a younger employee in charge of your store’s social media strategy is great, having policy and procedures — essentially mapping out what they can and cannot do — is one way to safeguard your business from any possible negative side effects of social media use.

Reviewing Tweets and Facebook posts, creating a brand strategy and training the employee who will be using social media for the store are also very critical. For more on the dos and don’ts of social media, check out this report from MSN, click here to read more.