In-product support

Streamline your workflow with inSided

Onboard new users with ease

inSided reduces the legwork and makes onboarding new users easy. You’ll see an increase in product adoption when you provide quick, easy to access and highly relevant self-service content.

Create and enhance your knowledge base

Build and maintain a knowledge base that’s truly driven by demand, not assumptions. Continuously combine community-driven content with your own internal help materials and get an up-to-the-minute, relevant and trustworthy knowledge base.

Provide a fantastic learning environment

Let product users share best practices and tips via the community, and make this easy to access with in-product support widgets.

B2B software use cases

Use community-driven help content to harness the power of the crowd and easily enhance your support materials. These B2B software companies have already started:

Infoland: a great B2B software community

To scale their service offering and rapidly strengthen their customer service approach, software vendor Infoland worked quickly to implement a self-service community with inSided.

Looking to create one central hub for communication and to allow their users to easily find the latest information and software updates, Infoland needed to create a self-sustaining community of expert users.