Note: If the backing on your framing is loose your prints may move & crinkle (particularly larger prints). To fix this we highly recommend placing adhesive foam core board at the back to flatten your print. Click here to purchase.

All shipments are subject to availability. Standard orders placed Monday through Friday (excluding public holidays and peak periods such as Christmas) will be processed and shipped within 2-3 business days, unless otherwise stated.

Parcels are shipped via our courier service or Australia Post. You will be issued with a tracking number via email at the time of shipment in order to determine its location.

Please note that we are unable to deliver to PO Boxes or Parcel Lockers

We offer FREE SHIPPING on all of our rugs - some remote locations may incur extra delivery charges for which you will be contacted after placing your order. You then have the option of paying the extra charges and completing your order, alternatively you may choose a full refund.

Please allow approximately 3-5 days processing time for this product. Once your order has been dispatched, you will receive an email with a tracking number so that you can track your parcel online via our courier company’s website.

As a guide, shipping times to Australian metro cities are generally as follows:

Please note that we are unable to deliver to PO Boxes or Parcel Lockers

Unfortunately our rugs are not currently available to international customers.

CUBBY DELIVERY

Cubbies are shipped via Northline - Assisted Delivery.Home Delivery costs are calculated and offered as ASSISTED DELIVERIES. I.e: An able bodied person must be present to receive and assist the delivery driver with unloading of their order. Delivery costs will be invoiced separately. Please contact us for a quote prior to ordering.

If you believe the item you have received is faulty, please contact us as soon as possible with your order number, name and address and the details of the product and it’s fault. We may ask that you provide us with photos of the product showing any damage/faults. Please advise us within seven days of receiving the faulty item, this allows us to arrange an exchange, repair or refund for you as quickly as possible in accordance with Australian Consumer Law.

Some of the items we stock are handmade and will have handmade characteristics. These are not faults and their uniqueness is to be embraced. These characteristics cannot be used as the basis for a refund. Please choose carefully and contact us if you would like more information about the product before purchasing.

We are unable to accept change of mind returns (with the exception of rugs).

If the rug you have purchased is not the perfect fit, just return the item (undamaged and in it’s original condition) within 14 days of receipt of your delivery.

The refund for a change of mind return will be the purchase price, less $30 shipping costs and a 10% restock fee per item.

Once the rug is returned and assessed we will then provide you with a refund or exchange.

Please allow for colour to vary slightly, as every screen monitor is different. Colour variances are classified as a change of mind return & the above charges will apply.

Simple Style Co reserves the right to reject any return that does not meet these requirements.

If your rug arrives in less than perfect condition or you have received the wrong rug please contact us within 7 days. We may ask that you provide us with photos of the product showing any damage/faults. This allows us to arrange an exchange, repair or refund for you as quickly as possible in accordance with Australian Consumer Law.

All shipments are subject to availability. Standard orders placed Monday through Friday (excluding public holidays and peak periods such as Christmas) will be processed and shipped within 2-3 business days, unless otherwise stated.

Parcels are shipped via our courier service or Australia Post. You will be issued with a tracking number via email at the time of shipment in order to determine its location.

Please note that we are unable to deliver to PO Boxes or Parcel Lockers

We offer FREE SHIPPING on all of our rugs - some remote locations may incur extra delivery charges for which you will be contacted after placing your order. You then have the option of paying the extra charges and completing your order, alternatively you may choose a full refund.

Please allow approximately 3-5 days processing time for this product. Once your order has been dispatched, you will receive an email with a tracking number so that you can track your parcel online via our courier company’s website.

As a guide, shipping times to Australian metro cities are generally as follows:

Please note that we are unable to deliver to PO Boxes or Parcel Lockers

Unfortunately our rugs are not currently available to international customers.

CUBBY DELIVERY

Cubbies are shipped via Northline - Assisted Delivery.Home Delivery costs are calculated and offered as ASSISTED DELIVERIES. I.e: An able bodied person must be present to receive and assist the delivery driver with unloading of their order. Delivery costs will be invoiced separately. Please contact us for a quote prior to ordering.

RETURNS

If you believe the item you have received is faulty, please contact us as soon as possible with your order number, name and address and the details of the product and it’s fault. We may ask that you provide us with photos of the product showing any damage/faults. Please advise us within seven days of receiving the faulty item, this allows us to arrange an exchange, repair or refund for you as quickly as possible in accordance with Australian Consumer Law.

Some of the items we stock are handmade and will have handmade characteristics. These are not faults and their uniqueness is to be embraced. These characteristics cannot be used as the basis for a refund. Please choose carefully and contact us if you would like more information about the product before purchasing.

We are unable to accept change of mind returns (with the exception of rugs).

If the rug you have purchased is not the perfect fit, just return the item (undamaged and in it’s original condition) within 14 days of receipt of your delivery.

The refund for a change of mind return will be the purchase price, less $30 shipping costs and a 10% restock fee per item.

Once the rug is returned and assessed we will then provide you with a refund or exchange.

Please allow for colour to vary slightly, as every screen monitor is different. Colour variances are classified as a change of mind return & the above charges will apply.

Simple Style Co reserves the right to reject any return that does not meet these requirements.

If your rug arrives in less than perfect condition or you have received the wrong rug please contact us within 7 days. We may ask that you provide us with photos of the product showing any damage/faults. This allows us to arrange an exchange, repair or refund for you as quickly as possible in accordance with Australian Consumer Law.