Bob Lama

started a topic
about 1 year ago

Uninstall

I'm not going to renew the Viper Software. How do I go about uninstalling it.

N

Nicholas Harris

said
about 1 year ago

Bob,

VIPRE can simply be uninstalled from the Control Panel's Programs and Features section. To access this, just open your Windows Start menu and type 'control panel', then click on it to open. You should then see an option "Uninstall a program", click there and locate VIPRE on the list and double-click it to begin the removal process.

J

Jime Adams

said
10 months ago

Nicholas Harris

That did not work for me and I do not know why. I have tried using CCleaner and IObit removal to uninstall and Vipre will not uninstall. I deactivated all the trimmings for it and am using Avast but yet, for some odd reason the anti-malware application Vipre uses seems to run constantly and uses way too much cpu. Every dang time I end it's process through the task manager it keeps restarting back up. I just want it out of my computer. I am fine with Avast and another program. They take up barely any cpu usage and are much more gamer friendly, in my opinion. At this rate my fan will blow out because the anti-malware runs constantly and peaks my cpu usage to 99% constantly. I disabled everything Vipre offers so there should be noway it's anti-maleware is being used.

N

Nicholas Harris

said
10 months ago

Jime,

I am sorry to hear you're having difficulties. I will open a ticket for you so that we can investigate the issues if you wish and we also have a removal tool for VIPRE we can use.

M

Marvy

said
9 months ago

my viper has stopped working and doesn't click on

N

Nicholas Harris

said
9 months ago

Marvy,

Normally, this kind of thing is corrected when updating to the latest software. I will create a ticket for you and get the information sent out.