The adventures of a West Coast Canadian gal living it up in Germany for a year.

Saturday, February 7, 2009

It pays to complain.

So, calling your phone company, or any other company to complain about something is never fun, but I tell ya....it DOES work if you have the patience! Through a variety of phone conversations, and talking to people just right I have managed to have all my fees and charges waived for my new blackberry from Rogers! After the UPS shamozzle I just didn't feel like it was right that I had to pay them an admin fee after all the hours I spent trying to sort it out so I convinced the retention department of Rogers that they should also waive the admin fee and voila....a free phone! :) Never give up when you're not satisfied! Don't be so Canadian! :)

About Me

I'm an arts marketer with a passion for music, writing, hiking, biking, running, yoga, food, social media, travel, culture & languages. Taking a year's leave from my job in Vancouver to live and work in Germany and travel around Europe.
Current city - Hamburg. Blogging for the Vancouver Sun (http://blogs.vancouversun.com/author/kristifuoco/) and a little here too. You can find me on twitter @kristifuoco.