We were having similiar communication problems such as short pre-runs, gels
stopping early, scanning when the door was open. We traced the problem
down to a bug in the abi software. We encountered it when switching
between the 36 and 64 lane format. The immediate fix was to reset the
firmware between each run. I think we fixed it by downloading a patch from
the abi website. Contact you application specialist and see if they know
anything about it.
Tom Stelick
TJS11 at cornell.edu
BioResource Center
Cornell University
157 biotech
Ithaca, NY 14853
(607)254-4857
http://brcweb.bio.cornell.edu