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Monday, February 8, 2016

The Cisco Mobile and Remote Access (MRA) feature is a "client edge" solution that allows external software and hardware clients to register to enterprise Cisco Unified Communication (UC) solutions without requiring a VPN. Like most things, there are a lot of moving parts working together to create a relatively seamless user experience. And, like most things, the first time you deploy MRA there are a few "gotchas" that can eat up a significant amount of troubleshooting time. This blog entry captures procedures I use when troubleshooting or validating a MRA deployment. These procedures can be used to validate the initial deployment or they can be used to troubleshoot connectivity problems for an individual user.

Welcome!

My name is William Bell (CCIE #38914) and I am a Senior Consultant and Practice Lead with Chesapeake NetCraftsmen. My area of expertise is Cisco Unified Communications (UC) and Collaboration. I have worked with UC and Collaboration solutions and products for over 10 years.

My objective with this blog is to share my independent interpretation on designing, deploying, and maintaining UC and Collaboration solutions.

Thank you for visiting the site. Please, keep your hands and arms inside the vehicle at all times and enjoy the ride.