Library Policies of the Strum Public Library

LIBRARY POLICIES OF THE STRUM PUBLIC LIBRARY

1. Mission and Goal Statements

A. The mission of the Strum Public Library is to provide quality materials and services which fulfill educational, informational, cultural, and recreational needs of the entire community in an atmosphere that is welcoming, respectful, and businesslike.

B. The general library goals of the Strum Public Library shall be:

1. To serve all residents of the community and surrounding region.

2. To acquire and make available to all residents of the above area such books, periodicals, pamphlets, and other services as will address their needs to a) become well informed, b) locate answers to important questions, c) cultivate the imagination and creative expression, d) develop skills for career and vocational advancement, and e) enjoy leisure by means of reading and other media services.

3. To acquire the means to provide the most frequently requestedMaterials locally and through the Winding Rivers Library System.

4. To maintain a program of service which locates information, guides reading, organizes and interprets material for people of various back grounds, and stimulates thinking and intellectual development in individuals of any age.

5. To strive consistently to discover new methods and improvements for better service for the library’s customers.

6. To review regularly these goals of the Strum Public Library and, if necessary, revise them in the light of new developments.

II. Who may use the library

A. The library will serve all residents of the community and the public library system area. Service will not be denied or abridged because of religious, racial, social, economic, or political status; or because of mental, emotional, or physical condition; age; or sexual orientation.

B. The use of the library may be denied for due cause. Such cause may be failure to return library materials or to pay penalties, destruction of library property, disturbance of other patrons, or any other illegal, disruptive, or objectionable conduct on library premises.

Patron Responsibilities and ConductThe Strum Public Library’s patron responsibilities and conduct are to (1) protect the rights and safety of library users, (2) protect the rights and safety of the staff members, and (3) preserve and protect the library’s materials, facilities and property.

Library users who violate these rules may be subject to suspension of their library privileges and face legal action.

In situations where library staff members feel that the health, safety or security of the library users or staff member are threatened, they may take any and all appropriate action including, but not limited to, calling the police for assistance.

Rules of Responsibilities and Conduct of inappropriate behavior on or within the library property:

Carrying or displaying of weapons and dangerous objects.

Use of any personal electronic equipment at a volume that disturbs others.

Entering library without being fully clothed.

The use of abusive or threatening language or gestures.

Loud or boisterous behavior or talking.

Violating the library’s policy for responsible internet use.

Engaging in sexual conduct or lewd behavior.

Use of controlled substances.

Smoking or other use of tobacco inside the building.

Drinking alcohol.

The use of cell phones in the library unless permission is given by the library staff.

Using library materials, equipment, furniture, fixtures or building in a destructive manner.

Accepting money for anything but donation for the library.

Interfering with a library employee’s performance of duties, including through verbal abuse, intimidation, or any type of harassment is not permitted.

ENFORCEMENT OF RULES Enforcement of Library rules will be conducted in a fair and reasonable manner. Library staff will intervene to stop prohibited activities and behaviors. Failure to comply with the Library’s established rules, regulations, and policies could result in removal from the premises and exclusion from the Library for a period of one day to one year, or in arrest or prosecution. Violations could also result in the restriction and/or termination of Library privileges, including the use of Library computers and other equipment. Library personnel will take the following steps.

First offense will consist of a verbal warning issued to the patron of the activities that are inappropriate at the library and given a copy of the library policies and ask to leave for the day.

Second offense the patron will be mailed a letter of the inappropriate behavior and suspended for one week from the Strum Public Library

The third offense the patron will be issued a certified letter of the inappropriate behavior and suspended for 30 days from the Strum Public Library

The fourth offense will result in loss of library privileges for 1 year from the Strum Public Library.

Library personnel will record instances in which patrons are required to leave the library or suspension of library privileges.

.Young Children:

The Strum Public Library encourages visits by young children and it is our desire to make this important visit both memorable and enjoyable for the child. Library staff is not expected to assume responsibility for the care of unsupervised children in the library.

Therefore, it is library policy that a parent should accompany all children under the age of six or designate a responsible person while in the library.

Disruptive children:

Children of all ages are encouraged to use the library for homework, recreational reading, and program attendance. The library staff realizes that the library will be noisier at busy times and that children by nature can cause more commotion. However, children (whether with parents or not) who are being continually disruptive will be given a warning that he/she must settle down or will be asked to leave the library. If after a second warning the child continues to be disruptive, he/she will be asked to leave the library. If the child needs to contact a parent, they may do so and then wait with a staff person until the parent arrives.

IV. Services of the library The library provides materials and resources for information, entertainment, intellectual development, and enrichment of the people of the community. The library should endeavor to:

1. Select, organize, and make available necessary books and materials.

2. Provide guidelines and assistance to patrons.

3. Sponsor and implement programs, exhibits, displays, book lists, etc. This would appeal to children and adults.

4. Cooperate with other community agencies and organizations.

5. Secure information beyond its own resources when requested. (Using interlibrary loan and other resource sharing methods provided through the system and state.)

6. Lend to other libraries upon request.

7. Develop and provide services to various age groups.

8. Maintain a balance in its services to various age groups.

9. Cooperate with, but not perform the functions of, school or other institutional libraries.

10. Provide service during hours, which would best meet the needs of the community, including evening and weekend hours.

11. Regularly review library services being offered.

12. Use media and other public relations mechanisms to promote the full range of available library services.

V.Responsibilities and Authorities of the Library Board

The Strum Public Library encourages each library trustee to take advantage of training opportunities for trustees offered by the public library system or statewide agencies and organizations. Likewise, the Library encourages trustees to be active in the state library organization and its efforts to inform the governor and legislature of the benefits and needs of public libraries.

VI.Volunteers and Friends

The Library Board encourages individuals and groups to volunteer their time and efforts in the service of the Strum Public Library. In appreciation of volunteer services, the library acknowledges the need to organize volunteer activities and provide for appropriate recognition befitting the benefit to the library and communities it serves.

A library friends group is a formal association of people who unite to plan and execute, in conjunction with library goals and the needs of the library director, programs and events to benefit the library. In particular, a friends group is often heavily involved in fund-raising for the library and often oversees periodic booksales. Friends groups always serve at the pleasure of the library board, which is the only body with legal authority to set policy for the development of the library.

VII. Materials Selection/Collection Development

A. Objectives

The purpose of the Strum Public Library is to provide all individuals in the Community with carefully selected books and other materials to aid the individual in the pursuit of education, information, research, pleasure, and the creative use of leisure time.

Because of the volume of publishing, as well as the limitations of budget and space, the library must have a selection policy with which to meet community interests and needs.

The materials selection/collection development policy is used by the library staff in selection of materials and also serves to aquaint the general public with principles of selection.

The Library Bill of Rights and The Freedom to Read Statement have been endorsed by the Strum Public Library Board of Trustees and are integral parts of the policy.

The materials selection/collection development policy, like all other policies, will be reviewed and/or revised as the need arises.

B. Responsibility for selection

The ultimate responsibility for selection of library materials rests with the library director who operates within the framework of the policies determined by the Strum Public Library Board of Trustees. This responsibility may be shared with other members of the library staff: however, because the director must be available to answer to the library board and the general public for actual selections made, the director has the authority to reject or select any item contrary to the recommendation of the staff.

C. Criteria for Selection

1. The main points considered in the selection of materials are:

a. Individual merit of each item.

b. Popular appeal/demand.

c. Suitability of material for the clientele.

d. Existing library holdings.

e. Budget.

2. Reviews are a major source of information about new materials. The primary source of reviews is Booklist.

3. The lack of a review or an unfavorable review shall not be the sole reason for rejecting a title, which is in demand. Consideration is, therefore, given to requests from library patrons and books discussed on the public media. Materials are judged on the basis of the work asa whole, not on a part taken out of context.

D. Interlibrary Loan/Shared System

Because of limited budget and space, the library cannot provide all materials that are requested. Therefore, interlibrary loan and the shared system is used to obtain from other libraries those materials that are beyond the scope of this library’s collection.

In return for utilizing interlibrary loan and the shared system to satisfy the needs of our patrons, the Strum Public Library agrees to lend its materials to other libraries through the same interlibrary loan network, shared system and to make an effort to have its current holdings listed in a tool that is accessible by other libraries throughout the state.

E. Gifts and Donations

The library accepts gifts of books and other materials with the understanding that they will be added to the collection only if appropriate and needed. If they are not needed because of duplication, conditioner dated information the director can dispose of them as he/she sees fit. The same criteria of selection, which are applied to purchase materials, are applied to gifts. Memorial gifts of which are also accepted with suitable bookplates placed in the book. Specific memorial books can be ordered for the library on request of a patron if the request meets the criteria established by the Board. It is desirable for gifts of or for specific titles to be offered after consultation with the library director. Book selection will be made by the director if no specific book is requested. The Strum Public Library encourages and appreciates gifts and donations.

By the law, the library is not allowed to appraise the value of donated materials, though it can provide an acknowledgment of receipt of the items if requested by the donor.

F. Weeding

An up-to-date, attractive and useful collection is maintained through a continual withdrawal and replacement process. Replacement of worn volumes is dependent upon current demand, usefulness, more recent

Acquisitions and availability of newer editions. This ongoing process of weeding is the responsibility of the library director and is authorized by the Board of Trustees. Withdrawn materials will be handled in a similar manner and under the same as donated materials.

G. Potential Problems or Challenges

The Strum Public Library recognizes that some materials are controversial and that any given item may offend some patrons. Selection of materials will not be made on the basis of anticipated approval or disapproval, but solely on the basis of the principles stated in this policy.

Responsibility for the reading of children rests with their parents or legal guardians. Selection of library materials will not be inhibited by the possibility that materials may come in possession of children.

Library materials will not be marked or identified to show approval or disapproval of their contents, and no library material will be sequestered except to protect it from damage or theft.

H. Challenged Materials

Although materials are carefully selected, there can arise differences of opinion regarding suitable materials. Patrons requesting that material be withdrawn from or restricted within the collection may complete a “Statement of Concern about Library Resources” from which is available in the library. The inquiry will be placed on the agenda of the next regular meeting of the Strum Public Library Board of Trustees.

IX. Circulation Policy

A. Registration

All borrowers must be registered and must have a valid local or system card to borrow library materials.

Patrons must fill out an application form to register for a new library card.

Identification is required. A driver’s license or student ID

Materials cannot be checked out until a library card is issued.

B. Lost or forgotten cards.

If a patron loses his/her library card, he should notify the library as soon as possible and request a replacement.

C. Loan Periods

1. 3 weeks for books, audio books, compact discs and periodicals

2. 7 days for VHS or DVD movies​ 2 weeks for season DVD

3. Generally, reference books do not circulate. Upon request, some reference materials may be checked out overnight.

4. Interlibrary loans are due the date indicated by the lending library.

5. Books may be renewed three times if there is not a waiting list for the title or the patron does not owe a fine greater than $10.00 or 1 item is not 10 days overdue and no more than 10 items that are overdue.

The director may establish the loan period for special collections, materials which are temporarily in great demand, such as for student projects, or materials added to the collection which are in a new format, e.g. computer software.

There is a limit on Movies only 3 movies can be checked out at one time. Books are unlimited with one exception---two items on a subject is the limit for a known school assignment.

D. Reserves

Reserves may be placed by patrons either in person, over the phone or Internet for books. . An email or telephone will notify patrons when the materials are available. There is no charge to the patron for placing a reserve or for inter-library loan service or patron request through Winding Rivers Library System.

E. Fines and charges

There will be a 10 cents on books, a 50 cents for VHS or DVD per item per day after a 2 day grace period. When items become overdue, there will be a total of 3 notices sent out. A first notice is sent 7 days after the material is due, then intervals of 7 days. At 30 days overdue, the item converts to LOST and the patron is charged the replacement cost for the lost item, plus the $5.00 processing fee. If fees are not paid, the patron will not be able to check out materials, use the computer use wireless internet or print copies until fines are paid. After 30 days of overdue time and attempts by the patron have not been made a notice will be sent to the local authorities. If a notice is sent to the authorities and the patron has cleared their record a limit of 1 item can only be checked out at a time for the period of 6 months.

F. Damaged materials

If materials are damaged so as to be judged by the library as being unsuitable for the collection, the patron must pay the replacement cost plus a $5.00 processing fee. A notice of these charges will be sent to the borrower. Patrons who damage and pay for materials owned by the library will then be allowed to have those materials.

G. Confidentiality

As specified in Wisconsin Statutes 43.30, “records of any library which is in whole or in part supported by public funds, including the records of a public library system, indicating the identity of any individual who borrows or uses the library’s documents or other materials, resources or services may not be disclosed except by court order or to persons acting within the scope of their duties in the administration of the library or library system, to persons authorized by the individual to inspect such records, or to libraries, authorized under subs.(2) and (3).”

The Strum Public Library adheres strictly to all sections of this Statute regarding the protection of the confidentiality of its users.

X. Reference Service Policy

The Strum Public Library:

1. Will provide information in the form of short answers to specific questions and guidance in locating material for patrons who appear in person, call on the telephone, or request information through correspondence.

2. Will assist patrons in the use of the library and teach basic research methodology, when appropriate (this includes providing help in developing a research strategy and advice on whether a trip to the library would be worthwhile for individuals who telephone.

3. Will provide bibliographic verification of items both in the Library and not owned by the Library and will assist patrons in obtaining materials through interlibrary loan, when appropriate.

4. May refer library users to other agencies and libraries in pursuit of needed information.

5. May use not only the Library’s resources in printed form, but consult appropriate digital resources as well as regional resource library and other agencies by telephone in pursuit of” ready reference” information.

XL. Programming Policy

A “program” is a planned interaction between the library staff and the program participants for the purpose of promoting library materials, facilities, or services, as well as offering the community an informational, entertaining, or cultural experience.

Programming includes such activities as storytimes, videos and activities on no-school days, summer library program for children and young adults. Speakers and author discussion groups for all patrons age groups.

The board, in conjunction with the library director, will establish a budget and goals for programming to facilitate the effective implementation of this service.

XIL.Public Relations Policy

A. Public relation goals of the Strum Public Library are:

To promote a good understanding of the Library’s objectives and services among governing officials, civic leaders, and general public;

To promote active participation in varied services offered by the library to people of all ages.

B. The Board recognizes that public relations involve every person who has connection with the Library. The Board urges its own members and every staff member to realize that he or she represents the library in every public contact. Good service supports good public relations.

C. The director will be expected to make presentations and to participate in community activities to promote library service. A reasonable amount of library time will be allowed for presentation and speaking. Materials to be used by press, radio, or television will be approved by the director.

D. The board will establish a publication budget to cover costs related to printing, publication, supplies, and miscellaneous needs related to the public relations effort.

XIIL.Equipment Use Policy

A Computer with Internet connection is available to patrons with an active Winding Rivers library card and the patron or household does not have more than $10 dollars in fines, 1 item more than 10 days overdue or more than ten items overdue. The use is based on first come first served basis. There is no charge for use of the computer: however in order to make service available to as many patrons as possible, a time limit for usage has been imposed. That time limit is 30 minutes. If the computers are available the patron may have additional computer time with a maximum of 3 additional sessions per day. Library staff is available for general assistance in using the computer. However, the staff is not expected to train patrons in the use of application programs. Tutorial manuals will be provided when available.

A printer is available to patrons at a suggested donation of .25 cents per page.

A photocopy machine is available to patrons who wish to copy materials at the suggested donation of .25 cents per page.

A Fax machine is available to patrons at a suggested donation of $1.00 per Page

These charges are a suggested donation for the upkeep of the machines.

XIV Internet Use Policy

1. The Strum Public Library provides workstations for free public access to the Internet as an informational, educational and recreational resource. This includes:

· Using resources for educational information and recreational purposes only, not for unauthorized, illegal or unethical purposes.

· Respecting the privacy of others by not misrepresenting oneself as another user; by not attempting to modify or gain access to files, passwords or data belonging to others and not interfering with their use.

· Making only authorized copies of copyrighted or licensed software or data.

· Not sending, receiving or displaying text or graphics that may reasonably be construed by Library staff as offensive to the public.

· Not making unauthorized changes to the setup or configurations of Library software or hardware.

2. The Library assumes no responsibility for the use of the Internet by children. Library Staff assumes that those under the age of 18 have parental permission to use Library Resources, including the Internet.

3. The Library staff cannot control specific information on the internet or vouch for the authenticity of the information.

4. The computer user is limited to a 30 minute session at that time the computer will be relinquished if another person is waiting.

5. The library staff reserves the right to monitor use of computer workstations to ensure compliance with the policy.

6. The library staff may ask user to remove themselves from the Library equipment if they observe behavior in conflict with this policy. Misuse or abuse of computer or internet may result in suspension of Library privileges.

XV. Disasters Policy

Fire

Do not panic, but do not under-estimate the potential danger to customers or staff represented by a fire. At the first indication of smoke or flame, investigate the situation to determine location and extent of the fire. If the fire can obviously be contained and extinguished quickly and safely by staff, proceed to do so. However, if there is any doubt about whether the fire can be controlled, immediately call 911 and then clear the building.

The time to think about fires is before they happen. Familiarize yourself with the type, location, and application of the fire extinguisher(s) in the building. Orient all staff and volunteers to this information. If you share a building with another agency and it occasionally initiates fire drills, library staff should respect those training exercises and respond as they would in the case of a real fire.

Health emergencies Staff members should exercise caution when administering first aid of even a minor nature because of the safety of the injured individual and the potential liability of the staff member. Without specialized training it is not advisable for staff to undertake more than keeping the sick or injured patron comfortable and protected from needless disturbance until medical help can be obtained. Since each case is unique, staff members should use their own judgement to do what is prudent and reasonable.

The rescue Squad/Police (911) should be called immediately in the event of any serious problem.

No medication, including aspirin, should ever be dispensed to the public.

Bomb threats Keep the caller on the line as long as possible. Ask the caller to repeat the message and try to write down every word spoken by the person.

If the caller does not indicate the location of the bomb or the time of possible detonation, ASK FOR THIS INFORMATION.

Pay particular attention to peculiar background noises such as motors running, background music and any other sounds which may indicate where the location from which the call is originating.

Immediately after the caller hangs up, call the police. Clear the building. The police will handle the actual bomb search.

Snow Storms The Library will follow the recommendation and actions of the Village between 8:30a.m. and 5:00p.m., Monday through Friday. Closing during other days and hours will be at the discretion of the Library Director.

XVI. Review and Revision of Library Policies

The preceding statements of Strum Public Library’s policies shall be subject to review and needed revision at least every five years by the Library Board. Individual policies will be reviewed or added as needed.

Adopted: September 11, 1997___________________

Revised: Feb 1 2016 Revised June 10 2016

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