Auto Update policy

Overview

Chrome devices and Android tablets for education receive automatic updates regularly that enhance both the device itself and the software on the device. However, advances in hardware and technology eventually make devices out-of-date; and as time goes by, we cannot indefinitely ensure that older Chrome devices will receive updates to leverage new OS features or that older tablets will continue to support device setup or the ability to receive content from Google Play for Education.

Note that only the Chromebox (or Chrome device) is covered under the Auto Update policy; the peripherals for the Chrome devices for meetings solution are not covered.

Specific Google Play for Education approved tablets—Applicable to Android tablets for education customers

General policy

When a device reaches Auto Update Expiration (AUE), it means that the product model is considered obsolete and automatic software updates from Google are no longer guaranteed.

Business and education customers using devices that have passed their AUE date will no longer receive full support(1) from the Google Cloud and Google for Education teams.

Business and education customers using devices that have passed their AUE date may find that they cannot manage their devices as expected using the Google Admin console or leverage new management features released.

For Android tablets for education, the ability to receive content sent from Google Play for Education and a new user account through device setup is not guaranteed on models which have passed their AUE date.

Google will provide advanced notice of a model’s AUE Date on this page as soon as it is launched, giving our customers time to make purchase decisions.

New software updates may be received later than the AUE date published, but will never be stopped sooner than listed

For Chrome devices this will be at least 6.5 years from launch of the hardware platform(2) (or in some legacy cases at least 5 years launch of the device itself).

For Android tablets for Education this will be at least 3 years from launch of the hardware for Android tablets for education

Chrome device models that have not reached their AUE date will continue to receive OS updates and function with the business and education management service.

Android tablets for education models that have not reached their AUE date will continue to be able to be set up and receive content pushed from the Google Play for Education site, as well as be managed with the business and education management service.

The End of Sale date is controlled by the OEM (manufacturer) of the device model and has no relation to model’s AUE date. Therefore, the End of Sale date will not be shown in the table.

Google Approved Chrome Devices

Acer

Product

Auto Update Expiration date

AC700

Aug 2016

C7 Chromebook

Oct 2017

Chromebook 11 (C720, C720P)

Nov 2018

Chromebook 11 (C740)

Feb 2020

Chromebook 11 (C730, C730E)

Aug 2019

Chromebook 11 (CB3-131, C735)

Jan 2021

Chromebook 11 N7 (C731, C731T)

Jan 2022

Chromebook 13 (CB5-311)

Sep 2019

Chromebook 14 (CB3-431)

Mar 2021

Chromebook 14 for Work (CP5-471)

Nov 2022

Chromebook 15 (CB5-571, C910)

Apr 2020

Chromebook 15 (CB3-531)

Apr 2020

Chromebook 15 (CB3-532)

Aug 2021

Chromebook R11 (CB5-132T, C738T)

Dec 2020

Chromebook Spin 11 (R751T)

Nov 2023

Chromebook R13 (CB5-312T)

Sep 2021

Chromebox

Aug 2019

Chromebox CXI2

May 2020

Chromebase

Aug 2020

Chromebase 24

Apr 2021

AOpen

Product

Auto Update Expiration date

Chromebase Commercial

Sep 2020

Chromebox Commercial

Sep 2020

Chromebox Mini

Feb 2022

Chromebase Mini

Feb 2022

Asus

Product

Auto Update Expiration date

Chromebit CS10

Nov 2020

Chromebook C200

May 2019

Chromebook C201PA

May 2020

Chromebook C202SA

Feb 2021

Chromebook C300

Aug 2019

Chromebook C300SA / C301SA

Apr 2021

Chromebook Flip C100PA

Jul 2020

Chromebook Flip C213

Nov 2023

Chromebook Flip C302

Nov 2022

Chromebox CN60

Mar 2019

Chromebox CN62

Aug 2020

Bobicus

Product

Auto Update Expiration date

Chromebook 11

Mar 2020

CTL

Product

Auto Update Expiration date

J2 / J4 Chromebook

Apr 2020

N6 Education Chromebook

Mar 2020

J5 Chromebook

Aug 2021

NL61 Chromebook

Aug 2021

Dell

Product

Auto Update Expiration date

Chromebook 11

Jan 2019

Chromebook 11 (3120)

Feb 2020

Chromebook 11 (3180)

Feb 2022

Chromebook 11 Convertible (3189)

Feb 2022

Chromebook 13 (7310)

Sep 2020

Chromebook 13 (3380)

Nov 2022

Chromebox

Sep 2019

EduGear

Product

Auto Update Expiration date

Chromebook R

Mar 2020

Chromebook K

Apr 2020

Chromebook M

Apr 2020

CMT Chromebook

Aug 2021

Edxis

Product

Auto Update Expiration date

Chromebook

Mar 2020

Education Chromebook

Mar 2020

Google

Product

Auto Update Expiration date

Cr-48

Dec 2015

Chromebook Pixel

Apr 2018

Chromebook Pixel (2015)

Mar 2020

Haier

Product

Auto Update Expiration date

Chromebook 11

Apr 2020

Chromebook 11e

Apr 2020

Chromebook 11 G2

Sep 2020

Chromebook 11 C

Aug 2021

HEXA

Product

Auto Update Expiration date

Chromebook Pi

Mar 2020

Hisense

Product

Auto Update Expiration date

Chromebook 11

Apr 2020

HP

Product

Auto Update Expiration date

Chromebook 11 G1

Oct 2018

Chromebook 11 G2

May 2019

Chromebook 11 G3

Oct 2019

Chromebook 11 G4/G4 EE

May 2020

Chromebook 11 G5

Jul 2021

Chromebook 11 G5 EE

Jan 2022

Chromebook 13 G1

Nov 2022

Pavilion Chromebook 14

Feb 2018

Chromebook 14

Nov 2018

Chromebook 14 G3

Oct 2019

Chromebook 14 G4

Sep 2021

Chromebook x360 11 G1 EE

Nov 2023

Chromebox G1

Jun 2019

Lenovo

Product

Auto Update Expiration date

100S Chromebook

Sep 2020

Flex 11 Chromebook

Mar 2022

N20 Chromebook

May 2019

N21 Chromebook

Mar 2020

N22 Chromebook

Feb 2021

N23 Chromebook

Feb 2021

N23 Yoga Chromebook

Mar 2022

N42 Chromebook

Feb 2021

Thinkpad X131e Chromebook

Feb 2018

ThinkPad 11e Chromebook

Jun 2019

ThinkPad 11e 3rd Gen Chromebook

Mar 2021

ThinkPad 11e 4th Gen Chromebook

Nov 2023

ThinkPad 13

Nov 2022

ThinkCentre Chromebox

Jun 2020

LG

Product

Auto Update Expiration date

Chromebase (22CV241)

May 2019

Chromebase (22CB25S)

Jun 2020

M&A

Product

Auto Update Expiration date

Chromebook

Mar 2020

Medion

Product

Auto Update Expiration date

Chromebook S2015

Apr 2020

Chromebook Akoya S2013

Apr 2020

PCMerge

Product

Auto Update Expiration date

Chromebook PCM-116E/PCM-116EB

Apr 2020

Chromebook PCM-116T-432B

Aug 2021

Prowise

Product

Auto Update Expiration date

Chromebook Entryline

Apr 2020

Chromebook Proline

Aug 2021

Samsung

Product

Auto Update Expiration date

Chromebook Series 5

Jun 2016

Chromebook Series 5 550

May 2017

Chromebox Series 3

Mar 2018

Chromebook - XE303

Jul 2018

Chromebook 2 11"

May 2019

Chromebook 2 11 - XE500C12

Oct 2019

Chromebook 3

Dec 2020

Chromebook 2 13"

May 2019

Chromebook Plus

Aug 2023

Chromebook Pro

Nov 2022

Senkatel

Product

Auto Update Expiration date

C1101 Chromebook

Mar 2020

Toshiba

Product

Auto Update Expiration date

Chromebook

Jan 2019

Chromebook 2

Sep 2019

Chromebook 2 (2015 Edition)

Sep 2020

Viglen

Product

Auto Update Expiration date

Chromebook 11

Apr 2020

Chromebook 360

Aug 2021

Google Play for Education-Approved Devices

Manufacturer

Product

Auto Update Expiration date

Asus

Nexus 7 (2012)

Jul 2015

Asus

Nexus 7 (2013)

Jul 2017

Asus

Transformer Pad (2014)

May 2017

Asus

Transformer Pad (2015)

May 2018

Asus

Memo Pad

May 2018

Dell

Venue 10

May 2018

HP

Slate 8 Pro

Apr 2016

HP

Pro Slate 10

May 2018

Samsung

Galaxy Tab4 Education

Apr 2017

1. See Android tablets for education Technical Support Service Guidelines or Chrome OS Technical Support Service Guidelines.
2. Multiple devices can share the same hardware platform; AUE date is calculated from the first device on the platform