Tom Fish

Work experience

Jun 2010 - Present

Systems and Server Analyst

Portage College

Working from the main Campus in Lac La Biche, provided server and active directory support for all campuses, as well as programming and project management.

Duties:

Programming

Active Directory maintenance

Server maintenance, building and deployment

Antivirus and security maintenance

Back-up and disaster recovery management

File/Storage layout and maintenance

Projects:

Active Directory Migration

Active Directory Forest Upgrade

Server consolidation

Storage Migration

2002 - Present

Programmer / Analyst

TRED Software

This self-employed position allows me to assist local business succeed by acting as their IT consultant, business analyst, systems analyst and programmer. As well as planning and implementing IT infrastructures, I have also had the privilege of developing and managing some home-grown software solutions. A few of them are:

Kenton Environmental's office management tool. I worked with the staff at Kenton Environmental to understand their business of land reclaimation. Using this understanding I was able to develop a staff time entry system which incorporated their billing and records management. It streamlined their data management, as well as helped recoup lost billable hours which otherwise would be lost revenue.

Denstor Storage Systems. Denstor is a company which manufactures on-track shelving units that needed assistance in tracking their inventory and production orders. After understanding their business flow from order taking to production to shipping, I was able to create a PC based management system which allowed Denstor to migrate to a paperless inventory management system.

Library-Easyware. This library circulation and inventory management system is designed for small to medium libraries. It helps manage the entire life-cycle and circulation of library materials as well as patron memberships, library budgeting, automated patron email notifications, and a dynamic circulation reporting tool.

Sep 2000 - May 2010

Systems Analyst

Alberta Government

Provided quality desktop support to 500+ clients throughout the Alberta government in the North-East region.

Create adhoc reports as requested by the sales and other managing departments

Identify trends and source of problem(s), and recommend/initiate corrective action

Manage capacity and systems resource allocation

Provide consultation for development staff regarding application design and integration

Prepare documentation of systems and software for permanent records

Advise and train contractors on RPG Programming on AS400

Education

Education

1999 - 2000

Diploma - Computer Systems Technology

NAIT

Graduated with honors in an accelerated CST program.

1987 - 1989

Diploma

Lloydminster Comprehensive High School

Summary

More than 15 years experience in system analysis and programming for the Government of Alberta, Alberta Education, and private corporations. Strong background in user training and support documentation. Experience in major programming languages, operating hardware and software.