CometChat Review - A chat plugin for your website and blogs

Read the review of CometChat - a website chat plugin that offers not just a common chatbox but much more that can improve your visitor engagement and interaction. Read on to know what all is CometChat offering and if it can fit your budget or not.

If you own a website or run a business portal online, then you might have felt the need for a good live chat software with which you can answer the questions of your customer/readers in real-time. This helps you build a good customer engagement and establish trust among your readers. And if you are really confident about your service, you can also enable chat among live users of your website to see what your customers think about you without you there to see their chat. There are many such tools available in the market which you can integrate with your website and today we are going to review one such tool - CometChat.

Feature highlights of CometChat

Though I would recommend you spend some time reading the in-depth review the follows, but if you are in a hurry, I have summarized the attractive points of CometChat which you might find interesting:

Video Conferencing - Users can start a virtual video conferencing session involving anyone who visits your website. Other users can join in the hangout by using a link that is available in the Chatbox

Private chats - If you want, you can make your video conferencing session private too. To do this all you need to do is start the video conference and either send invites to people to join the chat or only allow people you want to be added in the chat.

File Sharing - Your users are not limited to just talking to each other, but they can collaborate with each other by sharing files and whiteboard while on your website. This can be photo, spreadsheet, PDF or Word document and many other different file types.

Real-time translation - CometChat does real-time conversion of a number of languages, this means that it doesn't matter in which part of the globe your visitors live in, if they are on your website, they can chat with anyone without worrying about language barriers.

Emojis and Stickers - Just because the Chat Box is not on a social network website doesn't mean it should be as good as one of them! To make sure that your users have a complete freedom to express themselves, CometChat supports a vast variety of Emojis and Stickers just like Facebook.

Cross Platform - It works on both desktop and mobile devices for both Windows and Mac users. There are applications for both Android and iOS in the respective app stores too.

Detailed review

If User Interaction and User Engagement are the words going through your mind while looking at your website's performance numbers, then CometChat might be a part of the solution. It is not just a chat box available to your users, it is a Pandora's box of activities that users of your website can perform while on your website. Right from the step of clicking on the chat box icon you get something to hold your reader's attention. A single click opens CometChat, there you will be shown your friend list if you have used CometChat before too to interact with other users of the website. Users can make personalized Avatars to appear in the chat. There is a plethora of smileys to express whatever mood your user is in. CometChat has audio notifications for various activities like when you launch the application or receive a message. If there is no one to chat, your reader has the option to spend his/her time playing games too while whiling staying on your website. Another cool feature I found out is that you also send handwritten notes which can make your conversations a little more interesting. In case you don't want to chat with someone you can block that person and if you want to keep a record of your conversation, then you can save it too.

CometChat is written in PHP and can be deployed quite easily on any website running on PHP. It puts a very low load on the server and can be deployed in minutes. If you find any difficulty in using it then you can always contact the CometChat support for any type of help related to CometChat. Since it leaves no way of digital communication untouched - video, audio as well as text - we really don't have any suggestions for adding new functionalities. CometChat is a really easy to install plugin which does not interfere with the blog layout neither impacts the load time of your blog.

With a little management from the website owner, it is quite easy to exploit the features of CometChat to turn your website readers into a community which can discuss on the topics you write, share live reviews about products you are selling, get instant notifications about the new posts you do and even interact with the owner of the website to give feedback or discuss issues. This plugin can help one create a brand name and promote it completely organically.

Pricing

There are 3 plans depending on the requirements of your website. The prices mentioned below are the prices while writing this article, you are suggested to check out the currently running prices of CometChat:

Professional Edition

This plan is for small websites and provides the text chatting feature for Individual and Group chats. You get the translation support and you can broadcast your text messages with other users on the website. The emoticons and .gifs are present to make your conversation more interactive.

Premium Edition

With the Premium edition you get all the features that are offered in the Professional Edition. In addition to that, you get ensured installation guarantee, whiteboard support, and mobile browser compatibility. So your desktop and mobile website users both can simultaneously interact with each other. With this edition of CometChat, you also get a custom advertisement feature.

Platinum Edition

With Platinum Edition you get all the features that we have described yet. Video, Audio and Text chats, screen sharing plugin, games and all those interesting features.

Conclusion

There are many chat plugins available in the market for websites, but choosing the right one for yourself is an important decision. If your needs are not too basic and your earnings from your website will depend on your user interaction and feedback, then you must go with a tool that offers you something different from the rest, comes at a premium and its features are worth that price. According to me, CometChat delivers a number of features which all website owners looking for a chat plugin will find useful and productive. And just in case, you are not happy with the service, you always get a 30 day money back guarantee. Hence, I would definitely recommend the software as one to have and use.

Comments

Guest Author: Taufeeq Umar17 Mar 2017

Its really amazing blog with very much helpful information, thank you so much for writing this great blog here for us.

Guest Author: Ankur, Incomeboy10 Apr 2017

Hi Tony, This post has cleared the doubts which I had in relation with chat plugins. i had gone through some other articles as well however this post has detailed information. I will go ahead and try ComeChat as it has useful and productive features. Thank you

Guest Author: Shinewell Innovation12 Apr 2017

Thank you so much for this article.

Guest Author: Bhuwan Singh11 Jul 2017

Its really amazing blog with very much helpful information, thank you so much for writing this great blog here for us.

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