Konftel Unite - One Touch Conferencing

Interoperability

The Konftel 300IPx is SIP-compatible and normally works in any SIP environment. We also optimize and certify the IP conference phone for the market's leading communications platforms in order to guarantee properties and features. Below you will find a clear summary of the solution. If your system is not listed in the table and you need help configuring the Konftel 300IPx to your system, contact our support team.

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Set up

If three parties wish to have a conference call, it can be done with the help of the three party conference call function in the telephone network/PBX. If more than three parties are to engage in the conference call, you can use a conference call service provided by a service provider.

First, make sure that you have the latest version of the software or at least 2.0.1. Change DTMF method to "Inband" under MENU > SETTINGS > ADVANCED > *PIN CODE (1234)* > MEDIA > DTMF SIGNALLING > INBAND Now the DTMF tones should work fine.

Make sure you are using the latest Konftel Unite app before you upgrade the Konftel 300IPx.

If you upgrade from 2.7.11 (and earlier) and you have an iOS device (iPhone/iPad), which is already paired to Konftel 300IPx, you will need to remove the pairing in your iOS Bluetooth settings before you can use Konftel Unite again. To remove the pairing on iOS, go to Settings > Bluetooth, select Konftel 300IPx and then click on “Forget this device”.

After you have removed the pairing you may open Konftel Unite app and connect to Konftel 300IPx.

Update

You need to log in as an administrator to update software in the Konftel 300IP/IPx. You can search for the most recent version via the web interface and then install it automatically in the Konftel 300IP/IPx. For more details, see "Installation and Administration of Konftel 300IP".

During a active call, press the MENU button on the Konftel. A menu will pop up and then you can select "TRANSFER" and press OK. Enter the number where you want to transfer the active call and then press OK to complete the transfer. Please note that the Konftel 300IP will do a "blind transfer" and it's not supported on all systems.

Software update

How to install the latest version

Konftel 300IPx upgrade v. 2.7.33
2018-09-30

Update your Konftel 300IPx

Via web interface

The easiest way to update your Konftel 300IPx is via a computer connected to the same network. Log into the Konftel 300IPx’s web interface as an administrator. Via the Provisioning tab, you can search for the latest version and install it automatically.

Manual software download

It is also possible to download the latest version and install the file via the Konftel 300IPx’s web interface or using an SD card. This can be useful if you have restricted internet access or if a conference phone is not installed and connected to the internet.

Two-year warranty

Peace of mind

All Konftel models come with a two-year warranty. The warranty is invalidated if the product has been damaged due to negligence, incorrect use, manipulation or unauthorized modification or if the product has been subjected to fire, an electrical storm or a power surge. A fee will be charged for returned products that are found to have no faults.

Servicing after warranty

Servicing is available after the warranty expires. Create a ticket and describe the error and we will send you a costing.

Konftel is a pioneer in conference calls. We've been helping companies and organizations around the world to meet at a distance since our launch in 1988. Our conferencing solutions deliver superb audio and video quality for effective and eco-friendly collaboration.

Would you like help finding the right products for your company? We're here to guide you towards the perfect solution. Simply contact Konftel sales. And have you tried our useful product selector?

Two-year warranty

All Konftel's products come with a two-year warranty. This provides peace of mind for customers and shows that our commitment doesn't end with the purchase. We also offer servicing beyond the warranty period. Find out more under Support.

Try before you buy

Companies can try a product before making their final decision. This demo option is available in most markets with Konftel distribution. Leave your contact details and a sales representative will be in touch.