If you still get the error after you've deleted and reinstalled the app, try installing the Optional Media Update to your Xbox 360 console. Here's how:

At the Xbox Dashboard, go to Bing and search for "Optional Media Update".

Select Optional Media Update.

Select Optional Media Update again.

Select Confirm Download.

Once your download is complete, select Continue and return to the Xbox Dashboard.

Important If you're using a friend's console and you've already downloaded the Optional Media Update to your console, you won't be able to download the update to your friend's console. The Optional Media Update can be downloaded only once per Xbox Live gamertag. Your friend will have to use a different Xbox Live gamertag to download the update.

Application errors

Content Control Error

Your console Ratings system is not supported by the application. The application only supports U.S., Canada, British, New Zealand, Ireland, and Australian Ratings system. You can turn off content controls in Settings, Family.

If you get one of these error messages, it means that the content that you're trying to view is rated according to a content ratings system that the IndieFlix app doesn't recognise.

The IndieFlix app uses only the US film ratings system.

If you're in the US region, make sure that your locale settings are set to United States.

If you're outside the US region, you'll need to adjust your parental control settings to enable the app to function.