My domestic help and Coronavirus

Up-to-date information and recommendations for the world of work are also provided by the State Secretariat for Economic Affairs Seco with the compilation “FAQ pandemic and business” (only German version available).

We generally recommend: Please talk to your employee so that you can find solutions that are as consensual and cooperative as possible. The current situation is a new and special one for all of us. The more solidarity and goodwill can be established, the better for all parties.

All persons over 65 years of age and with one of the following pre-existing conditions are particularly at risk from the coronavirus:

High blood pressure

Chronic respiratory diseases

Diabetes

diseases and therapies that weaken the immune system

Cardiovascular diseases

Cancer

This group of people must be specially protected from the coronavirus. As it is generally not possible to work in a home office with domestic help, employers and employees must decide together whether the work can be continued with the appropriate hygienic measures. If the employee does not turn up for work as a result of precautionary measures, the employer is not obliged to continue to pay wages.

In such cases, however, it is advisable to find an agreed solution with, for example, holidays, compensation for overtime or unpaid leave.

If an employee is put in quarantine because of the coronavirus, he or she cannot work. It is a work prevention similar to illness and accident. In this case, the employee is entitled to continued payment of wages on presentation of a medical certificate.

Yes, because you voluntarily waive the work of your household help. The employee is also not obliged to make up for this work. The obligation to continue to pay wages applies to contracts for monthly wages as well as to contracts for hourly wages with a fixed contractually agreed number of working hours.

Yes, if your employee has a non-terminated employment contract (limited or unlimited) with you.

Short-time work can be applied for if the employer can prove that the corona virus causes a loss of working hours for the employee (e.g. due to a drop in sales or ordered closure of the business). This justification is part of the application for short-time work.

However, from the point of view of quitt. it is hardly possible in the case of private domestic helpers to justify a reduction in working hours with the corona virus. The fear of a mutual infection of employee and employer does not entitle the employer to reduce or cancel the work assignment and is therefore not a sufficient reason to apply for short-time work compensation. Only if the work cannot be performed due to an official instruction, e.g. due to a strict ban on going out, the employer should be entitled to short-time compensation.

quitt. cannot answer the question of whether you as an employer are entitled to compensation for short-time work and unfortunately, we cannot advise you on this either.

Please find below a summary of what you need to consider when applying for compensation for short-time work:

You must prove in the application that there is a loss of working hours for the employee due to the corona virus

the employee must agree to short-time work in writing to the employer

You must provide the authorities with proof of the employee’s working hours before and after the start of short-time work (e.g. Excel list)

The waiting period for applying for short-time work has been cancelled, thus eliminating any participation by employers

it takes about 4-6 weeks until the authorities will decide on your application (during this time you are still obliged to pay the salary yourself)

if the authorities decide positively, you must report the actual working hours of your employee to the authorities on a monthly basis for examination

if the decision is positive, the unemployment insurance will pay 80% of the lost wages and the corresponding social contributions

If the employee is prevented from working through no fault of his/her own because he/she has a legal duty to care for his/her children, the employer must give him/her up to three days off and continue to pay the wage. Parents must, however, make every effort to prevent further absences with suitable organisation.

With the innovations communicated by the State Secretariat for Economic Affairs (SECO) on 20 March 2020, parents with children under 12 years of age can now apply for wage compensation from the competent compensation office from day 4 at home. The compensation amounts to 80% of the average salary, but no more than CHF 196 per day.

Parents and employees can find further details and the necessary forms here:

Employers are obliged to continue to pay their employees 100% of their wages in the event of illness (whether corona or other illness) for a certain period of time. According to the Swiss Code of Obligations OR, the minimum period is three weeks in the first year of employment, after which the salary must be paid for a reasonably longer period, depending on the length of the employment relationship and the special circumstances. According to court practice, the salary is based on the salary continuation scale of the respective canton.

The entitlement to continued salary payments is calculated per year of employment and begins anew with each year of employment. Several absences in the same year are added together. In the event of irregular wages, the calculation is based on a representative period of up to one year.

Medical certificate

In the case of a medical certificate, the employer may be accommodating in the current situation and demand it from the fifth day of illness at the earliest (otherwise usual from the third day). In this way, health care facilities are not additionally burdened.

Sick Pay Insurance

Taking out sick pay insurance is optional for employers. Sick pay insurance protects employers from the lawful obligation of continued payment of wages and the domestic help from an early loss of salary.

If the employer has taken out optional sick pay insurance, he continues to pay at least 80% of the employee’s average salary during the waiting period (at quitt. the waiting period equals 30 days). If the employee is unable to return to work within the waiting period, sick pay insurance will kick in. The employee will receive 80% of his or her salary for up to a maximum of 730 days

The employer cannot simply terminate the employment due to the Corona pandemic. The contractually agreed periods of notice and a duty to continue to pay wages until the end of the period of notice still apply. Even during the Corona pandemic, the employer can only terminate the employment without notice if the employee refuses to work without an official order to do so. For this and other questions, please also refer to questions 1-7 in the Seco compilation “FAQ Pandemic and Business“.

General information

No, unfortunately legal entities cannot use the service of quitt. for their employees. This is mainly due to the fact that other legal regulations are relevant and the insurance benefits only apply to private individuals in the household.

As part of the registration process, you as an employer give quitt. an electronic power of attorney so that quitt. can communicate and account on your behalf with the responsible compensation funds, tax authorities, the pension fund and insurance partners, as well as provide information and accept credit notes. The power of attorney is a regulation on the part of the authorities. Without your consent, quitt. cannot act on your behalf.

quitt. registers you as an employer with all the relevant Cantonal authorities and declares and settles all work performed with them. The authorities add up all wage declarations of the same employer on an annual basis and draw up an overall invoice. In order for this invoice to correspond to the respective declared wage total, it is imperative that quitt. declares all hours worked by the same employer to the authorities. If you independently submit an additional wage declaration with the same employer accounting number (e.g. for the private tutor who only works a few hours per year), there will be inconsistencies in the composition of the overall accounts, which will lead to considerable extra work for quitt. If, in exceptional situations, you have the explicit wish not to invoice certain employees via quitt., it is imperative that another family member acts as an employer vis-à-vis such an employee and is registered independently as a separate employer with the responsible authorities.

In principle, quitt. can be used for the retrospective settlement of an employment relationship. However, this is only possible for the current year, as the previous year has usually already been closed.

In exceptional cases, retrospective declarations can be made. In some cases, the authorities charge interest on arrears and additional fees for retrospective settlement. Depending on the expenditure, quitt. charges CHF 120 per hour for extraordinary expenses.

We would like to point out that only those employees can be retroactively invoiced who are 100% employable at the time of reporting to quitt.

Since each case must be examined individually, we ask you to call our support number.

No, all employees are always directly employed by the private employer based on an employment contract and not by quitt. quitt. supports the employer and takes care of all administrative tasks such as registration, accounting and insurance of employees.

Yes -you can employ your employees in different locations. To ensure that accident insurance coverage is guaranteed, the place of work should be explicitly stated with the according address in the description of the working contract.

Attention! If the places of employment are not in the same canton, you must set up separate contracts in your quitt.Account, because the settlement with the equalization fund is made per canton.

Please note that your domestic help may not work in private households of third parties outside your family within the framework of your employment relationship. To do this, you would need an official permit to hire out personnel.

Yes, that is possible. After registering the employee and drawing up the employment contract, please send a short
e-mail to support@quitt.ch stating that the employee is a family member. This is relevant for the correct selection of the billing procedure at the compensation offices. For family members, only the ordinarybilling procedure is available

quitt.Service

The quitt.Service consists of the following services, which are put together individually according to your needs. Based on your information, we know which components are relevant for your employment relationships.

Registration with all the authorities involved:

quitt. registers all employers and employees with the responsible compensation fund and, if relevant, also with the responsible tax authority and our pension fund.

Take-out of compulsory accident insurance:

quitt. takes out compulsory accident insurance for occupational accidents for all employers. For employment relationships with 8 or more hours of work a week, non-occupational accident insurance is also taken out.

Legally correct employment contract:

Based on your contract data, quitt. draws up an individual employment contract for your employment relationships, which you can download as a PDF file.

Monthly pay slips and annual wage statement:

In your personal client account you can download monthly pay slips and annual wage statements for each individual employment relationship. These documents are created automatically based on the data you have entered.

Accounting for all social security contributions, taxes and insurance premiums:

quitt. declares all gross wages per calendar year for each employer to the Cantonal compensation offices, to the insurance partners and, if relevant, to the Cantonal tax authorities and the pension fund. Next,quitt. pays all relevant invoices of these institutions and clarifies potential deviations.

Personal customer support and practical templates:

If you have any questions or need clarification, our customer support team will be happy to assist you by e-mail or over the phone during office hours. Your personal clientaccount also contains practical templates for termination letters, job references or key receipts.

If you employ domestic employees, as a private employer you are bound to settle social security contributions with the Cantonal compensation office. quitt. registers you as an employer and your employees automatically with this authority at the start of the employment contract. Based on your information, quitt. decides whether the registration in the simplified or ordinary procedure is required and records the corresponding contribution rates for your pay slips in your personal client account.

Tax authority:

The income of foreign employees is subject to withholding tax. Based on a few questions about the employee’s person, quitt. determines whether your domestic employee is liable to withholding tax. If this is the case, quitt. registers your domestic help automatically with the relevant Cantonal tax authority, forwards all necessary information on your employee’s income and living situation to this authority and records the applicable withholding tax rate in your personal client account.

Pension Fund:

For employment relationships with a gross salary of more than CHF 1’777.50 per month or CHF 21’330 per year, employers are bound to register their employees with a pension fund for pension provision (BVG/2nd pillar).

quitt. works with the pension fund PK-AETAS for this purpose. If the salary is above the BVG entry threshold, quitt. will register your employees automatically with the pension fund and record the contributions to be paid for payroll accounting in your client account.

quitt. handles correspondence and communication with the above-mentioned authorities and bodies on your behalf. This also includes the annual declaration of all gross wages billed and the subsequent payment of the contributions, taxes and premiums billed.

Based on your individual details, quitt. provides you with a correct payroll accounting and an overview of employer costs in your client account for each employment.

The following mandatory social contributions are calculated on the basis of the gross salary:

Old-age and survivors’ insurance (AHV)

Disability insurance (IV),

Compensation system for loss of earned income during military service, civil service, community service or maternity (EO)

Unemployment insurance (ALV)

Family equalization fund (FAK)

Accident insurance (UVG)

If your employees are subject to withholding tax, the applicable rate is recorded for payroll accounting.
The withholding tax rate is determined by the Cantonal tax office and depends on the employment and living situation of the employees.

If your employees are registered with the pension fund by quitt., the corresponding contributions are also recorded in payroll accounting. The BVG contributions are determined on the basis of gross salary, age and workload and are paid in equal parts by employer and employee.

For your employees, quitt. always takes out compulsory occupational accident insurance and, if your employee work more than 8 hours a week, non-occupational accident insurance. You also have the option of covering your risks as an employer individually with complementary insurance. Depending on your insurance selection, the relevant additional premiums will be reflected in your payroll accounting.

The wage statement certifies the employee’s agreed gross salary, all wage deductions, withholding taxes paid,
net salary disbursed and any out-of-pocket expenses that may have been paid. This document is available to you
as an employer as a download in your client area for distribution to your employees and must be attached to the employees’ annual tax return.

All deductions and contributions will always be up-to-date, since quitt. automatically adjusts all tariffs and contribution rates of all social insurances, tax offices and insurance companies in all Cantons on an annual basis.

For employment relationships with a gross salary that exceeds CHF 1’777.50 per month or CHF 21’330 per year, employers are required to register their employees with a pension fund for occupational pension provision (BVG/2nd pillar).

To connect your domestic help to occupational pension provision, quitt. collaborates with the pension fund PK-AETAS. quitt. registers your employeewith this pension fund and thus starts saving a credit balance in the 2nd pillar. The amount of the contributions depends on the gross salary, age and degree of employment and is paid in equal instalments of 50% by the employer and 50% by the employee.

If the salary exceeds the BVG threshold mentioned above, quitt. automatically registers your employee with the pension fund.You as an employer benefit from not having to spend time searching for a suitable pension fund,
joining it, registering your employees and regularly paying off your bills. quitt. takes care of all communication and administration with the pension fund for you.

In general, quitt. receives and handles all correspondence between you and the authorities that arises in connection with your employment. Should you nevertheless receive direct correspondence from the authorities, please forward it to us either by post (ServiceHunter AG, Birmensdorferstr. 94, 8003 Zurich) or by e-mail.

Please contact our support for the family allowance application. Our experts will be happy to assist you in completing the necessary forms. After successful acceptance of the application by the compensation fund, the payment of the allowances will be included in the corresponding pay slips of your employees and taken into account in the year-end declaration. You can find additional information on family allowances in the Employer ABC.

The quitt.Servicewill automatically extended for another year from the 1st January of the following year if an active employment relationship exists in your my.quitt.account on the 31st December of the previous year and the quitt.Service was not terminated at the end of this year. The same applies to all selected complementary insurances. The quitt.Service can be terminated at any time up to the 31st December of the current year in your my.quitt.account under “My subscription”.

Costs

Maximum flexibility with a CHF 0 service fee and a commission of 8% of the gross salary with a minimum of CHF 29 and a maximum of CHF 129 per billed month. No minimum duration, no notice periods – you only pay when you use the quitt.Service, i.e. if you enter the hours worked by your employees in the personal client area and pay slips are created. If you do not employ any employees in one month and do not need any pay slips, you will not be charged at all. The commission of 8% and the insurance premiums are charged to you when the pay slips are created.
Please note that insurance coverage for your employees is only provided in the months in which work is billed.

quitt. recommends this rate if you are joining the quitt.Service in the middle of the year or for short-term employment.

Comfort:

Our bestseller for open-ended employment contracts with a monthly salary of less than CHF 1’450 or an annual salary of up to CHF 17’400. With this annual subscription, you pay a one-off service fee of CHF 120 per calendar year and a commission of 5% of the gross salary. The commission of 5% and the insurance premiums will be charged to you when the pay slips are drawn up. The service fee of CHF 120 is charged once you have successfully registered for the quitt.Service and then once a year for each employer. Please note that the UVG insurance coverage is provided as long as your open-ended employment contracts are recorded in your my.quitt.account. Insurance premiums for the other insurances will only be charged in the months in which the work performed by your employees is billed.

Flat:

This is the rate with the best price-performance ratio for permanent employment contracts with a monthly salary exceeding CHF 1’450 or an annual salary exceeding CHF 17’400. As an employer, you pay a flat rate of CHF 990 per calendar year for the quitt.Service – there is no additional commission on the gross salary. The service fee of CHF 990 will be charged once you have successfully registered for the quitt.Service and then once a year per employer.

Please note that the UVG insurance coverage is provided as long as your open-ended employment contracts are recorded in your my.quitt.account. Insurance premiums for the other insurance policies will only be charged in the months in which the work performed by your employees is billed.

Uncertain which rate best suits your employment relationship? We calculate the best rate for youhere.

No, this is not possible. quitt.takes out accident insurance for each employer with Baloise Insurance and calculates the corresponding insurance premiums during the monthly payroll accounting. If the premiums change, theywill automatically be adjusted by quitt.quitt. also supports employers in the event of damage and ensures that insurance benefits are paid out correctly. This service is only possible in cooperation with Baloise Insurance.It is mandatory to take out UVG insurance via quitt. in order to use the quitt.Service.

Registration

You will find various possibilities on our homepage to register as a new customer. They are marked with the word “Register”.

On the registration page you will be guided step by step through the registration process. You will select the desired quitt.Servicerate as well as the desired insurances. You will then provide us with your e-mail address and personal contact details and set a password. Your e-mail address and password will enable you to log into your personal client account in the future. To complete your registration, you will consent to the GTC and the data protection policy of the ServiceHunter AG, the insurance conditions as well as the data protection policies of our insurance partners. Last but not least, you will have to grant a power of attorney to the ServiceHunter AG.

As soon as you click on “Register now”, your contract with quitt. becomes legally effective. Your details will be saved, but you can access the information you have entered at any time. You will now be forwarded to your personal client account, your my.quitt.account. Here you can start right away and manage your employment relationships.

In order for quitt. to be able to start managing your employment, you must first record your employees and their employment contracts. As soon as this data has been entered, we will start registering your employment relationships with the relevant authorities. We draw your attention to the fact that an official registration of an employment relationship must take place within 30 days of the start date of the employment contract. You will make our work easier if you can provide us with all the necessary data within this period.

To register as a new customer, you need an e-mail address, your personal details as an employer and your 13-digit social security number (AHV number), which you will find on your health insurance card.

If you would like to register as a legal representative of an employer, you can enter this data in the client account in a second step once the employer has been registered. Please always enter the employer’s data first when registering, as this person must be the one granting power of attorney to the ServiceHunter AG.

For the registration of the employee you need:

First name, last name

Address (street, postcode, town)

Date of birth

IBAN

AHV number

Citizenship

Marital status

In the case of BVG obligation: date of marriage or divorce

If the employee is not Swiss and does not have a C permit, the following additional information is required for the notification of the withholding tax:

Nationality of partner

Workload of other employment relationships

Information on the partner’s occupation

Number of children

Church affiliation

You can download and print the information sheet “Registration made easy at quitt.”This sheet will give you an overview on what information you need to request from your future employee in advance.

Once you have clicked ” Register now ” and successfully been forwarded to your my.quitt.account, you are a customer of quitt.

In order for quitt. to be able to start managing your employment, you must first record your employees and their employment contracts. As soon as this data has been entered, we will start registering your employment relationships with the relevant authorities. We draw your attention to the fact that an official registration of an employment relationship must take place within 30 days of the start date of the employment contract. You will make our work easier if you can provide us with all the necessary data within this period.

On the basis of your data, quitt knows what to do:

We register you as an employer with the relevant Cantonal compensation office.

We register your employees with the relevant Cantonal compensation office using the correct billing procedure.

If necessary, we register your employees with the relevant Cantonal tax authority for withholding tax.

If necessary, we register your employees with the PK-AETAS pension fund.

We declare your gross sum of salaries to all these authorities and ensure that the correct contributions are accounted for and paid on time.

We take care of all communication and correspondence with all these authorities.

We support you in handling insurance claims and applying for family allowances or maternity compensation.

We are available to you as your contact partner for individual questions concerning your employment relationships by e-mail and phone.

In your personal my.quitt.account, you can download all relevant documents such as employment contracts, pay slips, wage statements and insurance policies at any time.

On our blog you can find additional helpful articles with tips and information on all aspects of your employment, including practical documents for download.

my.quitt.account

The my.quitt.account is your personal client account at quitt. Upon successful registration, you will automatically be forwarded to your my.quitt.account and can get started immediately. You can manage your employment relationships in your client area:

Your my.quitt.account functions like a prepaid account that you can top up by bank transfer using online banking or an inpayment slip. Your payments on account to the my.quitt.accountare used to pay the quitt.Service fees as well as all social security contributions, withholding taxes and insurance premiums. On request, quitt. will also pay your employees their wages from this account.

You can top up your my.quitt.account by bank transfer in your bank’s online banking system using the details on the orange inpayment slip or at the bank counter using the physical orange inpayment slip. You will find the information about your payments on account and your personal reference number in your my.quitt.account under the heading “Payments”. You can also order physical inpayment slips there.

Please be sure to use your personal reference number when making the deposit so that the transfer can be allocated to your personal my.quitt.account.

You can use the my.quitt.account without recharging it if you pay the monthly wages to your employees yourself.
With every payroll run, however, social security contributions, insurance premiums, withholding tax or quitt.Service commissions payable are charged to your my.quitt.account. Your account will then have a negative balance, which will be displayed on the welcome page in your my.quitt.account. quitt. will regularly remind you that you have to top up your my.quitt.account, but will not block any functions if you do not comply with this request. However, you must have settled your my.quitt.account by no later than the 10th January of the following year.
If this is not the case, quitt. will automatically delete all recorded hours worked for the relevant without further consultation with you, cancel all registrations with authorities and insurance companies and make no
declarations for you.

From the 10th January, quitt. will carry out the year-end declaration of all salaries of the previous year on your behalf with all competent authorities. You can therefore no longer enter any data for the previous year after this date. Exceptions are unfortunately not possible. If you have forgotten to record any hours worked for the previous year, we ask you to record them in the new year.

When you terminate the quitt.service, all open work performed in the current year is declared to the social security institutions, tax offices and insurances. As soon as this process is completed, you can transfer back any excess payments on account on your my.quitt.account to your private bank or Post account.

quitt.Insurances

All employees in Switzerland must be insured by their employer against occupational accidents (BU).
Insurance against non-occupational accidents (NBU) is also compulsory for employees who work 8 hours
or more per week. The employer pays the contributions to the BU insurance, while the contributions to the
NBU are deducted from the employee’s wage statement.

quitt. takes out these compulsory BU and NBU insurance policies for all your employees on your behalf with Baloise Insurance. From the third day after the day of an accident, this insurance pays a daily allowance of 80% of the gross salary. In the event of a damage, quitt. takes care ofnotifying the damage, communicating with the insurance partner and disbursing possible daily allowances. You and your employees are obliged to inform us immediately should an accident occur.

The insurance premium of the BU is currently 0.5% of the billed gross salary, but at least CHF 8.35 per month and for the NBU CHF 1.6% of the billed gross salary, but at least CHF 8.35 per month.quitt. automatically charges the premiums upon the monthly payroll run.

No, this is not possible. quitt. takes out accident insurance with Baloise Insurance for every employer and calculates the corresponding insurance premiums as part of the monthly payroll accounting. If the premiums change, quitt. automatically adjusts them. quitt. also supports employers in the event of damage and ensures that insurance benefits are paid out correctly. This service is only possible in cooperation with Baloise Insurance. It is therefore mandatory to take out UVG insurance via quitt. in order to use the quitt.Service.

In contrast to accident insurance, taking out sick pay insurance is voluntary. As an employer, you are legally bound to continue to pay your employees’ wages if they fall ill.

The sick pay insurance assumes your obligation to continue to pay wages and protects your employee against loss of wages in the event of illness. If this happens, allowances amounting to 80% of the gross salary will then be paid for a maximum of 2 years after a waiting period of 30 days. On request, this insurance can be taken out for you with Baloise Insurance. The contributions to the KTG insurance are paid 50% each by the employer and the employee. quitt. automatically calculates the premiums as upon the monthly payroll accounting.

What does this insurance cost?

Annual service fee of CHF 49.00 per employer, due on take-out

Plus insurance premium of 2.0% of the billed gross salary

You can select this complementary insurance upon registration or add it to your my.quitt.account at any time.

The household insurance covers damage caused by your employees while working in your household. The costs of repair or replacement up to a maximum of CHF 3’000, but no more than the reinstatement value, are reimbursed per loss event. The participation per loss event is CHF 50. quitt. This insurance can be taken out on your behalf with Baloise Insurance. Contributions are paid by the employer and are automatically charged upon the monthly payroll accounting.

What does this insurance cost?

Annual service fee of CHF 19.00 per employer, due on take-out

Plus insurance premium of 0.9% of the billed gross salary

You can select this complementary insurance upon registration or add it to your my.quitt.account at any time.

In general, legal disputes involving you as a private employer are not covered by private legal defence insurance.
Our insurance covers this gap and protects you comprehensively against labour disputes with your employees.

Legal defence insurance covers lawyer and court costs of up to CHF 100’000 per case. There is no minimal value of claim, no participation and no waiting periods. On your request, quitt. will take out this insurance with Assista for each employer.

What does this insurance cost?

Annual service fee of CHF 35.00 per employer, due on take-out

Plus a service premium of 0.6% of the billed gross salary

You can select this complementary insurance upon registration or add it to your my.quitt.account at any time.

The service fee is payable once a year, either upon conclusion of a quitt.Service contract or in the case of automatic contract renewal on the 1st January of a year. The service fee covers the following services provided by quitt.:

Take–out of the desired insurance policy with the insurance partner, application of the correct insurance premiums to your pay slips, settlement ofthe premiums and taking care of claims management in the event of a claim.

The insurance premiums are determined by the insurance partner and compensate for the underlying insurance benefits. The premiums are reviewed annually and updated if necessary. quitt. passes these premiums 1:1 on to the end customer without charging any further margins on them.

If a damage with your employee occurs, please contact quitt. immediately by e-mail or by calling our customer service. quitt. first clarifies the circumstances of the damage, explains the further process to you and will send you the necessary forms for the damage report.

The UVG insurance coverage exists as long as open-ended employment relationships are recorded in your my.quitt.account and therefore corresponding insurance premiums are charged – regardless of whether wages
are settled in one month or not.

Insurance premiums for the other insurance policies are only charged in the months in which the work performed by your employees is settled. In the case of sick pay insurance and household insurance, claims can only be submitted for periods during which work has been billed. Legal defence insurance is valid without interruption for the whole calendar year.

The insurance coverage of all insurance policies begins with the start date of the first employment contract recorded. If the start date of the first employment contract is in the past, the insurance coverage starts with the date of registration for the service. Please note that there is no retrospective insurance coverage.

Data protection

“We” is ServiceHunter AG, Birmensdorferstrasse 94, 8003 Zurich (“ServiceHunter“), which operates the online service quitt.ch (the “Website“). ServiceHunter is responsible for the processing and protection of your personal data.

If you have any questions or concerns about the processing of your personal information, you can contact us as follows:

When using the website and our services, certain personal data is collected and processed.

The personal data we process includes:

name

Address

telephonenumber

email

date ofbirth

languageofcorrespondence

AHV number

maritalstatus

residencepermit

Use ofservices

Technical usage data (IP address, browser type, access times)

Advertising shown

health data; ‘health data‘ is a specific category of personal data relating to the physical or mental health of a natural person, including the provision of health services. These include, for example, medical reports, the cause of an accident, the presence of an illness, and incapacity to work. Health data is classified by law as special.

When using the website and our services, certain personal data is collected and processed either directly (e.g. when you register as an employee) or indirectly (e.g. when you register as a home help). If you register your domestic help as an employer, you are the person responsible within the meaning of the DSGVO with regard to the personal data of your domestic help. This means that you must inform your domestic help that your personal data will be transferred to ServiceHunter.

We use your personal data if you provide it to us voluntarily for the execution of a contract, when opening a customer account or within the scope of contacting us online. These data are used by us exclusively for the processing purposes described below.

We process personal data in particular for the following purposes (the “processing purposes“):

Performance of services; personal data are only used if you provide them to the ServiceHunter voluntarily to execute a contract, open a customer account or contact. These data are used without your express consent in each case alone for the contract winding up and treatment of your inquiries.

We use the personal data for the above purposes on the basis of the following legal bases:

contractfulfilment

Offering and providingourservices

Fulfilmentof legal obligations

Consent given to us or to third parties, in particular

Advertising and marketing

Processing of health data. If you as an employer provide us with the health data of your domestic help,
you confirm that your domestic help has consented to the processing and disclosure of the health data.

Legitimate interests of us and of third parties

Maintaining contacts and communication with users and third parties

Tracking user behaviour, preferences and needs, market studies

Further development and improvement of our services, development of new services

Sensible corporate governance and development Fulfilment of legal and regulatory obligations, law enforcement, civil, administrative and criminal proceedings, complaints, anti-abuse, investigations and responses to government inquiries.

Modifications in 2020

(Only relevant for existing customers)

The name already reveals it. We recommend this rate for the sign–up of new customers during the course of the year and for temporary employment.

This rate offers maximum flexibility: there is no minimum contract duration (unlike with the “Comfort” and “Flat” rates),no notice period and you only pay if you actually record hours worked in your my.quitt.accountto create pay slips.

“Start” comes with a service fee of CHF 0 and a commission of 8% of the gross salary billed, with a minimum of CHF 29 and a maximum of CHF 129 per employee and month. Billed for each month in which you record hours worked and draw up pay slips. If you do not record any hours worked in a month, you will not be charged for that month. The insurance premium for the compulsory accident insurance will be charged to you together with all other social security contributions and taxes when the monthly pay slips are drawn up. Please be aware that insurance coverage with “Start” is only providedduring the months in which a pay slip is drawn up.

For open-ended employment contracts we recommend the “Comfort” and “Flat” rates, which are cheaper in the yearly subscription.

As an existing customer, can I switch between rates?

Yes, you can change the rate in your my.quitt.account at any time. The rate change will becomeeffective for all your active employment contractsafter the next monthly payroll run. We kindly point out that in case of a change of rate during the year, the full service fee of the previous and the newly selected rate will be charged. A previously paid service fee for another rate cannot be refunded and will not be offset against the new rate. In view of this, quitt. recommends you change rates on the 1st January of a year.

Due to a decision of the Federal Office of Public Health (FOPH), quitt. can no longer take out a collective contract for compulsory accident insurance, but must issue individual UVG policies for each customer.

With this in mind, we have reviewed our insurance solutions and decided to enter into a new partnership with Baloise Insurance.

Baloise offers the best insurance conditions for our customers and enables us toinvoice insurance premiums in an innovative and performance-oriented manner.

With regard to the legal defence insurance, we have decided on a new cooperation with AssistaRechtsschutz AG,
a subsidiary of TCS.

Due to the switch to individual policies for each quitt.customer, the insurance premiums will change without any change in insurance benefits:

Occupational accident insurance (BU): new 0.5% of the gross salary billed, but at least CHF 8.35 per month (previously 0.6% of the gross salary billed, no minimum amount)

Non-occupational accident insurance (NBU): new 1.6% of the gross salary billed, but at least CHF 8.35 per month (previously 1.89% of the gross salary billed, no minimum amount) You will only be charged for UVG contributions in the months in which open-ended employment relationships are recorded in your my.quitt.account (“Comfort” and “Flat” rates) or in which you record hours worked (“Start” rate). In months without active work relationships (“Comfort” and “Flat” rates) or without records of hours worked (“Start” rate), no UVG premiums will be charged. This means that no costs will arise during these months – however, there is no insurance coverage during these months.

quitt. now takes out UVG insurance with Baloise Insurance for you. All existing insurances will be taken over by Baloise Insurance.Ongoing claims are handled by Generali until they are settled.

The number of claims has risen constantly in recent years. This is proof that KTG insurance coverage makes perfect sense, but unfortunately also a reason why insurance premiums are now increasing.

The premium will rise from 1.5% to 2.0% of the gross salary billed. Of this, 1.0% will now be charged to the employer and 1.0% to the employee. The annual quitt.Service fee will also increase from CHF 29 to CHF 49.

The benefits of KTG insurance will not change. In the event of illness, daily allowances amounting to 80% of the salary are paid for a maximum of 2 years after a waiting period of 30 days.

quitt. now takes out KTG insurance with Baloise Insurance for you. All existing policyholders will be transferred toBaloise Insurance without a new health check. Ongoing claims will also be transferred to Baloise Insurance.

You will receive better insurance coverage at more advantageous conditions.

The costs for repair or replacement up to a maximum of CHF 3’000 per claim will now be reimbursed.
This is a major improvement compared to the current insured time value.

In order to avoid the reporting of minor losses, a deductible of CHF 50 per loss event has been introduced.
The new household insurance policy will be taken out with Baloise Insurance AG, while all existing insurance
policies will be taken over by Baloise Insurance AG as well.

You will benefit from better insurance coverage at more advantageous conditions.

In future, the insurance fee of CHF 35 will be charged per employer and not per employee. In addition, insurance customers can obtain legal information by telephone on legal issues relating to their private lives and their activities as a private employer by accessing the legal platform lex4you.

The new legal defence insurance policy is offered by AssistaRechtsschutz AG, a subsidiary of TCS.
All existing policyholders are automatically transferred.

From the 1st January 2020, you can only take out compulsory accident insurance and all other insurance policies in combination with the quitt.Service. Your existing insurances are valid until the 31st December 2019 and end on this day. They will not be extended beyond the 31st December 2019.

However, quitt. will grant you one year of the “Comfort” rate worth the annual service fee of CHF 120 so that you can try out the quitt.Service completely free of charge. You will only pay a commission of 5% of the billed gross salary but only if you actually use the quitt.Service, i.e. record employment contracts, enter hours worked and draw up pay slips.

Your current quitt.subscription “Basic” will automatically be converted into the quitt.rate “Comfort” as of the 1st January2020. Your my.quitt.account will be charged with the service fee of CHF 120. However, you will also receive a credit note of CHF 120. Thus, no costs will arise for you as a result of this subscription change and you do not have to worry about anything!

We explicitly point out that insurance coverage against accidents will only be provided if you actively use the quitt.Service. Other insurances can only be taken out if you make use of the quitt.Service.

As of the 1st January 2020, you can record your employees and active employment contracts in your my.quitt.account.

You are not interested in our offer? If so, please cancel your existing insurance policies until the 31st of December 2019 in your my.quitt.account in the section “My subscription”.

If you do not wish to benefit from our offer, we recommend that you take out compulsory accident insurance for your domestic staff with Baloise Insurance. It is possible to take out insurance directly here.

If you have so farused the “Settle AHV” service for an annual fee of CHF 120, the following points will change from the 1st January 2020:

the selected service and fees remain identical, the corresponding rate will be named “Comfort”.

The annual service fee for sick pay insurance will increase from CHF 29 to CHF 49 and the insurance premium from 1.5% to 2.0%.

Accident insurance (UVG), sick pay insurance (KTG) and household insurance are now taken out with Baloise Insurance AG.

All current policies are transferred without a new health check.

Legal defence insurance is now taken out with AssistaRechtsschutz AG, a subsidiary of TCS.

All changes will become effective on the 1st January 2020. You do not have to worry about anything.
However, please check your existing standing orders for payments to your my.quitt.account, as the accounting contributions will change slightly from the 1st January 2020.

From the 1st January 2020, your quitt.Service will only include the mandatory accident insurance (UVG).Sick pay insurance (KTG) and legal defence insurance are no longer included in your quitt.Service by default!

However, to ensure that nothing changes for you in 2020, we will grant you the service fees for both complementary insurances KTG and legal defence for one entire year!

You don’t have to worry about anything! If you have any active employment contracts, your quitt.Service including the existing selection of complementary insurances will automatically be extended on the 1st January 2020. Your my.quitt.account will then be charged with the service fees for the selected KTG and legal defence insurances. However, you will also receive a credit note for exactly the same amount. You will thus receive the KTG and legal defence coverage for a further year and only pay a flat rate of CHF 990.00 just as you did in 2019.
Only the premium for sick pay insurance will increase from the previous 1.5% to 2.0% of the billed gross salary.

You are not interested in our offer? If so, please cancel your existing insurance policies until the 31st December 2019 in your my.quitt.account in the section “My subscription”.

Kindly note that accident insurance (UVG), sick pay insurance (KTG) and household insurance are now taken out with Baloise Insurance, while legal defence insurance is provided by AssistaRechtsschutz AG, a subsidiary of TCS.

The Federal Act on Tax Reform and AHV Financing will enter into force on the 1st January 2020.On the 19th May 2019, Swiss voters adopted the Federal Act on Tax Reform and AHV Financing. The Federal Council then decided to bring it into force on the 1st January 2020. As a result, AHV contributions will rise from 8.4% to 8.7%.
This increases the total AHV/IV/EO contribution rate from 10.25% to 10.55%. Employers and employees
continue to share the contributions equally.

In addition, there will probably be individual adjustments at Cantonal level with regard to administrative costs or family allowances. quitt. thus kindly asks all customers to double check the new deductions as of January 2020 and adjust existing standing orders for wage payments to employees.

I can’t log in to my quitt.account, what should I do?

Since 10.12.2019 the login to your quitt.account with the Internet Explorer is no longer possible. We therefore recommend that you use a different browser, e.g. Google Chrome.

family supplementsSick paymaternity leavewithholding tax

What do all these terms mean?

With quitt. you don’t have to know these terms, we will do the work for you. If you still want to learn more about these terms, take a look at our employer ABC. We’ll explain the most important terms there.