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Domino’s Pizza Order by Phone vs Online Commercial

Description

An employee working at Domino’s Pizza is taking phone orders. “Hello, Domino’s, can I take your order? Was that Terry or Mary?” We cut to same worker talking in an interview talking about ordering pizza over the phone. “Let’s be honest, ordering Domino’s over the phone isn’t always that great.” We cut back to him taking phone orders again. “Gary… huh, way off. Can I put you on hold for one second? Hey I’m back! No ones on this line.” A narrator then starts talking about ordering Domino’s pizza online. “But the new Dominos.com is easier than ever. Now you can save your favorite order, all your info and then reorder in as little as 30 seconds. Way faster than calling the store.” The Domino’s employee continues to take phone orders. “Hello, you’re in a tunnel? Am I in a tunnel? No.” The narrator then goes on to explain the details to their current online promotion.

My mom became very angry with this commercial, lol. She said it insulted people who prefer calling to using the internet. She told me in no uncertain terms that Domino’s had lost her business because of it.

I absolutely despise this commercial! If I want to use my phone, which is ALWAYS with me, to place an order….. I DO NOT want to be deterred by there new ad to instead go online to place it. The commercial insinuates that the calls are an inconvenience to the Domino’s Company. How Rude and Discouraging to even order from them!!!!!!!!