If Wavertree residents don’t have their bins collected they make sure the council know all about it.

Over the past two years they have made more online complaints about missed bins in L15 than any other postcode in Merseyside, the ECHO can reveal.

In total people from that area have logged on to Liverpool council’s website 832 times to report their rubbish or recycling wasn’t picked up.

The recycling bins and boxes in particular seem to be missed often – they account for over half of all these complaints, with garden waste and ordinary rubbish making up the rest.

Liverpool city council cabinet member for neighbourhoods and waste services, thanked people for reporting problems and apologised for those “who feel they have not had a good enough service”.

He said: “There is only one thing worse than residents complaining about poor service – and that is people not complaining, because it’s only if they tell us that we can then do something about any problems.”

According to the data released by the local authority West Derby and Croxteth in L12 and Mossley Hill in L18 are also areas where people are constantly flagging up missed collections – Liverpool council has had 768 and 756 reports from these two areas respectively over the past two years.

Elsewhere in Merseyside, residents of L23 in Crosby have sent 545 complaints through to Sefton council’s inbox about missed collections.

So far in 2015, Liverpool’s waste department has fielded 3,381 online complaints about missed collections, or about 13 per day on average.

The busiest day of all so far this year was January 7, when the department received 47 reports via the web.

Cllr Munby said many complaints came from areas where there is a high turnover of residents, such as students and often bins were not taken due to being “contaminated” – non-recyclable items in a recycling bin.

The Liverpool city council cabinet member added: “We are in the final stages of agreeing new arrangements for the bin service with a new local authority owned company, and I hope that will help address any weaknessesin the service that these figures suggest.

“But my two key messages are for people to keep complaining, and to not put plastic bags in their recycling bins.”