By clicking Activate, you agree to pay the amount Due Today. Your FreedomPop service will not begin until your device ships. Orders placed after 12pm PST will ship the following business day. Certain orders may require up to two additional business days for processing. Your subscription includes a 1-month(s) free service trial. At the conclusion of your free trial, your service will automatically renew at the provided rate found in your shopping cart of $24.99 every month. When downgrading to the free plan, an account balance is required to protect ourselves from fraud and leakage, as data usage can be delayed up to 3 hours.

My experience in short. I ordered 1 sim card. But saw a day later 2 separate charges of $.01 each plus charge of $5. Waited for the SIM card 10 days to arrive but it didn't came. I called them up they said they don't have any option of tracking my my package. So I should wait another 2 days. Asked them about the $5 charge and the $0.01 they said that if auto refill on my account is off they charge $5 and the $0.01 they charged bcs I so called ordered 2 SIM cards which was absolutely not true. Either way they refunded the $5 But said that they do charge $5 for downgrading to the free plan. Gave another week to see if sim card will arrive but it didn't. I tried to call them and since then I wasn't able to get to costumer service, the system kept saying that something is wrong with my billing info and asked to enter my CC info. No matter from which phone I called them the system kept saying that same thing which I totally saw as a scam. Never heard such a thing that a person should not be able to get to CS unless he enters a CC. Tried several times on different days. That's when I called amex to block them from my account and dispute the 2 $.01 charges. End of story.

The reason they ask you to enter CC num. because there's no CS unless you pay for it, they don't provide any CS, even if you get a hold of someone and you ask something besides opening a new acount they'll transfer you to automatic system which will only allow you to speak to CS if you paid for it, otherwise either you can reach them by email or on their Forum.

The reason they ask you to enter CC num. because there's no CS unless you pay for it, they don't provide any CS, even if you get a hold of someone and you ask something besides opening a new acount they'll transfer you to automatic system which will only allow you to speak to CS if you paid for it, otherwise either you can reach them by email or on their fourm.

When I first called i hade no problem reaching costumers service. The second time I called they said that, and they are not even saying that they just say there is a problem with the billing info on your account . No word for what or when

When I first called i hade no problem reaching costumers service. The second time I called they said that, and they are not even saying that they just say there is a problem with the billing info on your account . No word for what or when

When you call there's no option for new account? sometimes they are helpful, if you tell them that it's regarding your new order.