I did gain a lot of experience and dabbled in different departments, including fitting rooms, cash, etc. These activities were balanced out in my shifts.

One thing that really ticked me off the most were some coworkers. They really closed me off when I tried to befriend them and work with them. Even stirring up a regular conversation was difficult and they rather not respond. It was even harder to get along with SOME people in the management team as they can also be a little judgmental. So overall I got great experience, but not the best team.

In terms of policies/functions, they weren't as informative with certain activities (especially on cash). I always tried to keep myself up-to-date on any new promotions or anything that they announce on the boards. Sometimes when I don't have a shift and most people do, they would announce something important that I would not know about and all the blame would be placed on me (ex. there was something they changed with gift card transactions during Christmas time to some employees and I was some of the few who didn't know about it. As a result, we messed up).

A great company to work, where the opportunities are endless. The workdays are always different, with new challenges and learnings. To top off the great work environment, the benefits are great! I would recommend H&M to anyone looking to get into the fashion business.

Pros

Fast paced, challenging, great benefits, great opportunities

Cons

requires someone who can handle heavy work load and fast pace environment

an amazing atmosphere with great regular customers.Management was amazing and constantly would push us to hit better sales goals which i greatly appreciated as I enjoyed the challenge.We would often deal with angry customers but I never let it bother me as I take very few things personally.Overall a great experience and company to work for.

Pros

employee discounts on new clothing

Cons

the hours were never set, it was basically on call or whenever they desperately needed someone.

This company is good at marketing their work place but the management at this particular store is very unethical. The turnover rate is extremely high and the people who have quit have all experienced this. I just want to highlight my points so people applying can read about what goes on here. I left my job there due to these circumstances and stand by all these observations.

Managers belittle other managers to employees, managers talk down upon other employees to employees. This creates a culture of negative gossip in which employees will want to befriend the managers in order to not be bullied. This also creates a culture of fraternization. Respecting the power figures is of certain importance, any feedback is met with no changes what so ever.

Pay is minimum wage. You are on your feet your entire shift, breaks are frowned upon you can get between 4-9 hr shifts. Be prepared to be standing this long as well as running around. The job itself as expected is doing cash, customer service, processing shipments and putting out new clothes. Your functions will change every hour. Some days you will not get a break, you could be working until midnight and work at 7am the next day. This is EXPECTED. You are expected to work these types of hours for minimum wage. You will notice there is little to no consistency with the management, most will do whatever they want, this confuses employees on what the standard operating procedures actually should be creating a really difficult environment as there's nomore... real direction, especially with managers talking badly about other managers.

Part time employees do most of the work for minimum wage and there isn't enough of them. Managers are paid well with benefits. However the environment at my store was extremely toxic. I think the company has a good direction but they do not have the right people executing it at certain locations.

If you are a looking for a part time job I would look elsewhere, it's marketed as a "fun job" but there's virtually no fun involved. You are expected to work in silence some days for increased productivity. Missed breaks happen often, long hours with incomprehensible tasks. A task may be to clean an entire department by yourself, help customers, do cash, and expect everything to look according to standard by the end of the night without help from others. Customers will clearly note there isn't enough people. If the company thinks this produces productivity that's up to them but everyone else can be the judge of that. Don't be deceived by their marketing, behind the scenes it's not well run. Lack of training in managing people as well as human resources is quickly seen.less

Very fun place to work, co workers are hard working and make you feel right at home. The job as a whole is a great experience where you get to meet new and interesting people everyday and get a head start on new and trendy fashion styles.

Productivity in the store was above average. The work environment changes every week and have to be ready for whatever comes your way.The people you work with are absolutely genuine and great.It has its ups and downs but overall its a great place to work.

learned to properly take care of your clothing and give a sense of style to your wardrobe. management was ok, some of them was the best in the world and others would be rude and not be very professional. but the good out weighed the bad.

I learnt lots of thing , that help me to grow in future .Good working culture nice to work in a different environment.working with h&m change my life and make me learn new thing that devlop my skill and polish my skill.

Great place to work so far, excellent staff and management. When starting, there is a bit of a learning curve because of the product knowledge being so complex; however the management and training program is very helpful.

Be sure to copy your manager on everything, just so they "can protect you". That's really code for not having a trusting environment where tasks can be delegated. The theme is manage the bejeezus out of anyone who might report to you and then spin their reporting if it's hurting your department, aka throw everyone under the bus.

Supplier relationships are fleeting, give H&M what they want for the cheapest price possible and they'll still add more work for the supplier at the supplier's cost.

Certain locations are probably worse to work for than others. My specific locations had us closing our store at 9pm yet being there until almost 1am to clean.

Management showed little interest in the associates well-being. I ha a mannequin fall on my foot and a report was not written. When I went to call in sick the next day, there was attitude given towards me as well as the manager pretending they weren't aware of the incident.

Labour cost is so important to these companies that when employees are overworked to keep it low rather than having a larger team to help, no one cares. It's unfortunate.

A typical day at work meant a lot of opportunities to improve the general ambiance of the store. However, this was often hard to do because of the constant calling out of fellow coworkers. The traffic of the store was intense and called on more hours from the younger employees. The lighting and air conditioning made working conditions strenuous, and thus socializing with customers was limited. Although management provided many benefits with conversion expertise, it was still difficult communicating with the team in an effective and fluid manner. Lastly, the hiring manager was forthcoming and extremely professional. In fact this is what made work so particularly enjoyable and productive.

Pros

Discounts and gatherings

Cons

Long hours that extended training limits and reduced the effectivity of clocking start-end times.