What is SiteImprove?

SiteImprove is a third-party software solution to help monitor the Extension web site
for several different items. The software can provide information on analytics (page
views, visitors and traffic sources); quality assurance (broken links, misspellings)
and accessibility (the ease with which a visually impaired person can access our site).
All of these components work together to ensure that Cooperative Extension is providing
the best information in a quality format to the users of our website.

In the top left-hand corner is a dropdown with available categories: Quality Assurance, Accessibility, SEO, Analytics, Response, Policy, Reports and Settings. Select the appropriate category. Currently Extension web site users can receive
reports on Quality Assurance, Accessibility and Analytics.

Additional information on specific menu items can be found in this document. For
assistance with login issues, or to be setup as a user, please email webhelp@uaex.edu.

Open the Quality Assurance report by selecting the "Download" link within the SiteImprove
email containing the report.

Select the “Broken Links” circle to see all reported broken links for the selected
group.

Broken links are shown, and when the mouse hovers over the row for the broken link,
the symbol of a plus sign in a blue circle will appear. Select the plus sign to see
a list of pages within the selected group which contain the broken link. This page
can then be edited with OU within another browser window to correct the broken link.

Broken links can also be the responsibility of another party. If a broken link cannot
be corrected with the group page, contact the party responsible for the broken link,
or contact the IT department.

Select the “Misspellings” circle to see all misspellings reported for the selected
group. Hovering over the misspelled word will display the context of the word for
easy recognition on the page to be edited.

Selecting the plus sign in the blue circle will display the pages in the selected
group (in this case, Business Communities) which have the reported misspelling.

Selecting the link for the page “Arkansas Voter Education…” will open the SiteImprove
Page Report. Within this report, the misspelled words will be highlighted. This page
can then be edited within another browser window to correct the misspelling.

Helpful Hints

Please remember to always do a spell-check as part of your OU publishing routine for
www.uaex.edu. It will catch the majority of misspellings prior to publishing.

If a word is coming back as being misspelled, but looks OK, please contact Becky.
The spell-check in SiteImprove actually works on the source code of the page, so sometimes
there is additional code that causes the word to “look” to be misspelled to SiteImprove.
The IT department can check the code behind the page to help correct the issue.

Many horticulture or agriculture terms still need to be added to our dictionaries
for both SiteImprove and OU. If there are uncommon terms regularly used in your pages,
please add them to the dictionary so they will not be seen as misspellings. This
will help our entire web site.

The accessibility report contains three types of errors: A issues, AA issues and
AAA issues, with the A level issues being the most important. Selecting the link
for errors beside the A issues will direct the user to a list of errors. There are
some accessibility items that users will be able to change; others will have to be
changed by the web team.

Accessibility errors and solutions for correction:

Error: Link identified only by color: It appears that color is the only distinguishing
feature about links in blocks of text. Make sure there are other visual indicators
of links besides the color, such as underline or bold. Or ensure that links have a
contrast ratio of at least 3:1 with surrounding text and provide additional visual
cues on focus.

Hint: Highlight the link and apply the BOLD tag to the link. This error can be corrected
by a user in most cases.

Error: The link text is not sufficient: The link text is generic text that does
not identify the link purpose. The link does not seem to have any programmatically
determined link context that can aid in identifying the purpose either. Link texts
should be written so they make sense out of context. Generic texts such as “Click
here” and “More” give no indication as to the destination of the links.

Solution: This error usually occurs when there are several links of the same text
that point to different locations. In the case of a "Learn More" link, it would be
better to add additional text to describe what else is to be learned, such as "Learn
more about swarming bees." This error can be corrected by a user in most cases.

Error: Image link has no alternative text. The image link is missing an alternative
text stating the purpose of the link. If for instance it links to a web page, state
the topic of that page.

Solution: Edit the image and provide a description. This error can be corrected by
a user in most cases.

Error: The iFrame is missing a description: The iFrame has no 'title' attribute
or the 'title' attribute is empty. Provide the iFrame with a description of the content
by adding a title.

Hint: The <iframe> tag needs a title attribute. Contact a web team member.

Error: The heading is missing text: An empty heading occurs. The tag for the heading
is present, but there is no text in the tag.

Hint: This error is probably in the source code and can be corrected by a web team
member.

Error: Link refers to a non-existing element. A local link (anchor link) occurs but
the destination does not exist. When using local links they must refer to an existing
element on the page.

Error: Alternative text for image is identical to link text. The alternative text
for an image link is a repetition of the adjacent link text.Choose one of the following:
If the image is also a link, combine image and link to avoid redundancy. If the image
is not linking, the link text is sufficient information and there should be no alternative
text for the image (empty alt attribute).

Hint: Set the alt text of the image to be null: alt="".

Once errors have been corrected, save the changes and republish (or resubmit) the
page. SiteImprove will have to check the published page before the error will be removed
from the report.

Several pages within the UACES web site have links to PDFs from our Publications section.
Many times it is helpful to specialists or content owners to know how many visits
are made to a particular PDF. Here are the steps needed to see page visits for a
PDF within our Publications folder.

Login to SiteImprove.

Select “Analytics” for category.

For group, select “Publications.” If access to the Publications group is needed email
webhelp@uaex.edu.

On the mid- to right-side of the screen, enter the name of the PDF in the search box
(to the right of the URL dropdown).