Worlds of Fun error adds multiple charges to credit cards

Customers with ongoing problems should notify park

Kansas City's Worlds of Fun theme park said a transaction error over the weekend resulted in some customer credit cards being processed multiple times for the same transaction.

One customer who visited the park from out of town said her family was charged 37 times for lunch and a couple of snacks at park concession stands, a total bill adding up to more than $900. Another customer said she was charged 38 times for a $38 lunch, adding up to more than $3,000.

She said she was concerned about people who used debit cards and may find excessive withdrawals and overdrafts in their checking accounts.

The park said it was notified of the situation Wednesday and immediately began to work with banks to reverse the erroneous charges.

Park officials said that while the charges were reversed Wednesday afternoon, some of the reversals may not appear in accounts until Friday.

Officials asked any guest who was negatively impacted by the mistake to contact Worlds of Fun directly at 816-454-4545 so it can address their concerns.

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