FAQs

As soon as I receive your order details and payment, I will begin processing your order. I accept credit cards, debit cards, and payments through Paypal and Etsy gift cards. Sales tax is added to your order if you live in the state of Alabama. Proofs for printed items are available upon request only at checkout.

Poppyseed Paper does not accept refunds or exchanges due to the customized nature of the products sold. For some items, the buyer will receive a personalized proof via email and must approve the proof prior to delivery. Once the buyer approves the product, Poppyseed Paper cannot be held liable for any errors or inaccuracies of information.
If we make a mistake, please let me know and I will ship your replacement product out as soon as possible or offer a full refund.
Please note that colors may vary from computer screen to print. Poppyseed Paper is not responsible for variation in color and we do our best to accurately showcase colors as they appear in printed fashion.

All items are shipped via USPS Shipping with tracking information provided. Expedited shipping is available for an additional fee.

If you have an idea for a product that you don't see in my shop, please email me to see if I can make it!
When you receive your item, please leave me feedback on Etsy. If you aren't satisfied with your order, please let me know before leaving negative feedback or neutral feedback. Customer satisfaction is my number one priority!
My shop is open Monday through Friday and closed on the weekends. I currently only ship packages within the United States.

As soon as I receive your order details and payment, I will begin processing your order. I accept credit cards, debit cards, and payments through Paypal and Etsy gift cards. Sales tax is added to your order if you live in the state of Alabama. Proofs for printed items are available upon request only at checkout.

Poppyseed Paper does not accept refunds or exchanges due to the customized nature of the products sold. For some items, the buyer will receive a personalized proof via email and must approve the proof prior to delivery. Once the buyer approves the product, Poppyseed Paper cannot be held liable for any errors or inaccuracies of information.
If we make a mistake, please let me know and I will ship your replacement product out as soon as possible or offer a full refund.
Please note that colors may vary from computer screen to print. Poppyseed Paper is not responsible for variation in color and we do our best to accurately showcase colors as they appear in printed fashion.

All items are shipped via USPS Shipping with tracking information provided. Expedited shipping is available for an additional fee.

If you have an idea for a product that you don't see in my shop, please email me to see if I can make it!
When you receive your item, please leave me feedback on Etsy. If you aren't satisfied with your order, please let me know before leaving negative feedback or neutral feedback. Customer satisfaction is my number one priority!
My shop is open Monday through Friday and closed on the weekends. I currently only ship packages within the United States.