EloCare℠Extended Warranty

Extended Warranty

By extending the standard factory warranty for up to five years, customers can align product warranty with planned product life cycles. In the event of an issue, the device is shipped to Elo, repaired, and returned to the customer.

What's Covered

Replacement Parts

Repair Labor

Repair Shipping

Customer is responsible for shipping the device to Elo's repair facility. Typical turn around time from receipt of device to shipment is 14 business days.

Qualifying Products & Offerings

Product Type

Product Line

Extended Coverage Offerings

Interactive Digital Signage (IDS)

32-46" Large Format Signage

4YR Warranty Coverage - Elo P/N: E821566

5YR Warranty Coverage - Elo P/N: E821766

55-70" Large Format Signage

4YR Warranty Coverage - Elo P/N: E446308

5YR Warranty Coverage - Elo P/N: E967470

32-46" Large Format Open Frame

4YR Warranty Coverage - Elo P/N: E821566

5YR Warranty Coverage - Elo P/N: E821766

55-70" Large Format Open Frame

4YR Warranty Coverage - Elo P/N: E446308

5YR Warranty Coverage - Elo P/N: E967470

All-in-One Devices

I-Series Windows, X-Series, E-Series, PayPoint®, EloPOS™

4YR Warranty Coverage - Elo P/N: E819598

5YR Warranty Coverage - Elo P/N: E819795

I-Series Android

3YR Warranty Coverage - Elo P/N: E819394

4YR Warranty Coverage - Elo P/N: E819598

5YR Warranty Coverage - Elo P/N: E819795

Touchscreen Monitors

Monitors & Small Format Open Frame

4YR Warranty Coverage - Elo P/N: E898247

5YR Warranty Coverage - Elo P/N: E898449

Computers

Elo Computer Module (ECM)

4YR Warranty Coverage - Elo P/N: E896120

5YR Warranty Coverage - Elo P/N: E896322

Elo Backpack®

3YR Warranty Coverage - Elo P/N: E895914

4YR Warranty Coverage - Elo P/N: E896120

5YR Warranty Coverage - Elo P/N: E896322

Purchasing an Extended Warranty

Extended warranty coverage is available wherever Elo devices are sold and may be purchased at the time of purchase or up to one year after the purchase of an Elo device