How important are your roots? At the Watson Lake Sign Post Forest in Canada’s Yukon Territory you can see over 70,000 hometown signs planted by people from all over the world! Business Lesson to be Learned: Even if you […] ↓ Read the rest of this entry…

And what is ‘Where there’s muck there’s brass’ all about? For hundreds of years in the UK, money has been referred to as ‘brass’. ‘Muck’ implies some form of dirt or manure. Most often, there are people willing to pay […] ↓ Read the rest of this entry…

What does your company stand for? If your objective is to make more money than Bill Gates and pay your executives outrageous salaries, don’t count on customers, prospects, or employees believing in you. Companies driven solely by quarterly sales figures […] ↓ Read the rest of this entry…

When you convince someone new to buy something from you, do you then refer to that person as a customer? If so, you could be jumping the gun. Until that person has bought from you more than once, probably two […] ↓ Read the rest of this entry…

What impression is the staff of your business leaving on your new and existing clients? Think of the money you invest in your business and all the hard work you and your staff go through just to make your phone ring. Then, think […] ↓ Read the rest of this entry…

According to management guru Peter Drucker, and the experience of all my clients, “What gets measured gets managed.” If you are not achieving the results you want in your life, organization or business, ask yourself, “What exactly am I measuring?” […] ↓ Read the rest of this entry…

When we first heard about business coaching and potential results, we were somewhat skeptical. We had lost our excitement, and became complacent. We were greatly concerned about the future of our company. We thought, “Is business coaching really going to make a […] ↓ Read the rest of this entry…

Do your actions include or exclude team members? A lesson from the Texas Rangers. We can all learn a lot from the Texas Rangers baseball team—not from their actions on the field, but from their actions in the locker room. […] ↓ Read the rest of this entry…

Business: The $20,000 phone call When a business receives a phone call, who answers? When a new prospect, customer arrives at your business or calls your shop how are they treated? Your marketing has finally paid off, all your hard […] ↓ Read the rest of this entry…