Comment Archives: Locations: Restaurants: Americana

I'm sorry I can't give it a rating. Service first visit we got drinks, after 39 min wait in the outside patio no service we left. Decided to give it a second chance. Won't make it a third time. I guess you should never order pizza and burgers at the same time my husband had three slices of pizza eaten and still no burger? Wow manager told us sorry items come from different kitchens five more minutes still no burger no offers to comp even our drinks. My husband asked for the check for what we had so we could pay, the waitress informed us she could not understand us being upset burger on the way. The manager finally offered to comp the food. To late sorry to say not impressed with the service and the place could use a overhaul. Duct tape booths kind of tacky. Little Anthony's Diner not a place we will visit again

Went to the restaurant on Thorneydale today, worst waitress I ever had at a restaurant. Turned out she was the manager. I ask the other waitress, who she ask to finish with us why she was so nasty, she said she works a lot. No excuse for me, I went there to have a nice lunch, not so nice!

The Jerry Bob's on Oracle in Catalina is the worst place in the world. I have given them over 6 tries to get it right and every single time it just doesn't improve. I would never recommend Jerry Bob's due to what has happened to me there, and when my husband asks me to go to another one, I just can't!!!!! It is the worst restaurant in the country in my opinion!

I like the place, breakfasts are great but the last time I ordered keilbasa and eggs, it was prepared just fine and served well but I think though they could at least go with Hillshire farms keilbasa instead of a split Bar-S economy Polish.

Golden Corral is at best hit and miss, this one in Tucson is mostly miss. Their main problem is lack of help, I've been in food service over 30 years and I can tell. GC recipes are fool proof and quite good IF FOLLOWED.

My family and I are addicted to the great food, good service, and charming atmosphere. sitting outside has that "comfortable" feel. We've tried most dishes on the main menu and have enjoyed every one! Ate there again last Friday and they hit a homerun again!

We are done with Chili's. It has lost its appeal from a time when service was prompt and the food was hot. Our server apologized from not having the food we ordered (they were out of stock) to having to wait for them to find green peppers for our fajita, then not bringing any out. Rice and broccili cold, steak not even close to being the right temperature. It wasn't even busy, so running out of food, slow apologetic service, and undercooked cold food is inexcusable. Chili's best days are very much behind them

Went here for dinner after a show and after we paid our bill we were asked to leave becuase they had a reservaton for our table even though there were open tables. we told the hostess we were staying for the jazz and she left. a few minutes later, the owner came to our table and asked if the hostess explained that the table was needed for reservations (we made reservations too). when we asked about the open tables, she said that we have overstayed our reservation and kept reminding us what time our reservations were for. For 3 of us, the bill, with tip, came to $170 so it wasnt like we dropped only $10. As we were rising from the table, the owner continued to berate us about overstaying our welcome and insisted that we "need to understand" that you can't stay for jazz at 7:30 for a 4:30 reservation. My friend said she didn't need to understand anything becuase she would not be returning and shockingly, the owner said good, don't come back. We were so embarrased to be asked to leave a restaurant. we are 3 professional women who went after the show at the TCC so it wasn't like we were college kids acting rowdy. The owner actually followed us out into the street continuing to explain her reason for asking us to leave. The way the owner should have acted was to explain to us that they had reservations waiting and offer to move us to the bar and even offer to buy a drink for our troubles (although we would have declined a free drink becuase we had already had 2 glasses with dinner). I am simply amazed that the owner and hostess asked us to leave instead of offering to relocate us. I will never return and I will make sure to spread the word to avoid this place.

I'd like to comment on the December 16, 2012 Sunday brunch, unfortunately, my fiancé and I never got to eat any. Mind you, on the preceding Friday we had lunch there and it was fine and other than the abysmal service at other lunch times, the food has also been good enough to entice us back. No more..

This morning, we decided to get breakfast out. We don't usually go for the bacon and eggs thing but today my fiancé wanted to throw healthy eating to the wind and get some. Her first thought was to just go to Cracker Barrel, which is reasonably close. In hindsight this would have been the best thing to do. Instead we decided to do Maynard's brunch.

I tried calling a number of times to determine their hours and to make a reservation but always got a message indicating that they were either "Handling another reservation or seating another guest and to please leave a message." So I left a message. The alternative was to go online and make a reservation. Their system actually takes one to Open Table. Since I use it often, and I never got a call from Maynard's, I logged on to Open Table. I actually wanted a morning time, but the first one available was 2 PM. So I made the reservation for 2 PM and we had a snack to hold us over while we waited.

It's a 40-minute drive for us so we headed out at 1:15. Arriving at Maynard's, heading east on Toole, we were presented with a roped off parking lot which left us stranded, because the stupid trolley construction has Toole blocked off to eastbound traffic. I had to turn around, while dodging westbound traffic and enter the parking lot from the wrong direction. This should have told me to forget the whole idea, but we persisted. Upon getting to the door we saw a hand lettered sign indicating that the place was closed to the public due to a private function. This deserved further investigation, since I had an email confirmation from Open Table for a 2 PM reservation, so we walked in anyway. A voice from behind us asked what we were doing so we said we were looking for the manager. The woman professed to be the manager, which is odd since their website says that one Frank Kobritz is the restaurant manager.

I told her that if in fact she was the manager, she wasn't very good at her job. She bristled at this fact and became defensive, telling us that, "The owner's daughter was getting married and the place was reserved for the wedding party." I congratulated the couple but restated my position that there was no indication 1) on the website, 2) on the telephone or 3) on Open Table that the place was closed to the public today and this was lousy management and a disservice to us.

At no time was there an apology or any attempt to make amends. A good manager would have offered some kind of compensation such as a free meal at a later time or across the street at Cup Congress today.

This place is under new management and is now a great place to visit. The owner and his wife are very friendly and make you feel right at home. The Mexican menue is typical, but the quality of the food is way above average. The pozole, which is available only a couple of days a week can't be surpassed. It has to be the best in the Tucson area and if you are lucky enough to be there when they have it, you're in for a real treat. The chef really knows how to cook terrific Mexican food that is fresh and delicious. The second time we went we had the enchaladas and the tamales and we were not the least bit disappointed. Everything was moist and flavorful and could'nt have been better. If you happen to be driving south on Nogales Highway, don't pass up the opportunity to enjoy this great family run bar and grill, or better yet, set it as your destination and plan a trip to eat there as soon as you can. I don't think you'll be disappointed.