The fee for printing a boarding pass was a complete surprise. Wasn't mentioned anywhere in the confirmation emails I received. Flight boarded late THEN sat in plane a long time for no apparent reason before taking off

They have taken out the seats and replaced them with "skinny" seats. 2 inches less legroom but they can cram 5 more people on their jets! No service, no smiles, no entertainment, From now on ... I say NO WAY am I getting on another Frontier flight!
Remember when air travel was fun and exciting!

This company has forgotten what they sell! I would have more room, more entertainment and a better ride on a bus. God help us all, but before he does I'm flying United. They at least smile!

My flight attendant's name was Karen. She was effective, efficient and enjoyable to listen to. After asking all who were sitting in the emergency exit seats, she clearly explained to all seated in those seats, exactly how to operate the door in the event of emergency.
In all of my hundreds of flights, I have NEVER had a more clear explanation of the operation of the exit. It bears commendation!

The exit row seat I sat in did not recline as I thought it might. Don't think it was noted in the seat selection section. The flight was too short for me to even look at what was available for purchase. Lastly, if there was any entertainment/audio available, I was not aware of that.

I won't fly Frontier again. The fact that we arrived into Colorado Springs 5 1/2 hours late wasn't the issue, as weather cannot be helped. But it was the lack of organization in the face of adversity that aggravated all the customers most. I would think a prestigious company like Frontier would have a better Plan B, than to unload us all in DIA, not allow us to retrieve our bags and find a faster way home, wait for a new flight crew, wait longer for a new plane, and once re-boarding to wait even longer because bags had never been loaded onto the new plane and there was no ramp crew. A shuttle to Colorado Springs would have been three hours faster. Think outside the box. Our patience was indeed tested.

In order to seat a child and parent together they moved me towards the front of the plane.

When they did I saw the exit row had no one sitting there. I asked if I could sit there and they told me no. I would have to pay the up grade fee. IS THAT NOT A SAFTEY issue, not having ANYONE in the exit row to open doors if needed.

Overhead storage was big enough for larger carry on luggage. Direct flight from Bismarck- no running to catch connection. Staff were nice. Large aisle was nice.

Seats didn't recline. Paying for soft drinks. Little leg room. Paying to select your seat. Paying for overhead storage (but it certainly kept the number of overhead spaces available for those who paid)

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