10 Responses to “Do NOT shop on Hautelook.com”

What! Really! I haven’t had that experience on Hautelook at all. I buy from them at least 2-4 times a month. Ya shipping can take up to two weeks (at the longest – I’d say mine’s been around 8 days usually), but I really love the brands that they have (and with most of the stuff being like half off, i’d say it’s worth the wait). That’s so weird to hear you say that! haha

I don’t mind getting the daily emails about their sales, because otherwise I would forget to look. And they have a lot of my favorite designers with huge discounts! It’s kind of amazing. And yeah, worth the wait for sure!

Hautelook sucks! First of all, I love that the folks at Hautelook noticed my comments and then decided to post FAKE comments in my blog to counter what I said. How come there are no profiles to go with the people leaving comments? Anyway, it took Hautelook ONE MONTH to deliver the goods–after I spent $16 for standard shipping. I have a baby and we all know fast they grow. And I bought summer clothes and now it’s cold. Hautelook has nice brands, but seriously waiting one month and paying almost $20 in shipping is ridiculous. And the wait is not worth it.

I TOTALLY AGREE!!! Their shipping takes FOREVER and I have had a total of SEVEN short sales in the last 2 months. Granted I got a credit back, but WTF, I am scared to even buy anything ever again because it probably will end up as a short sale! HAUTELOOK SUCKS!! Too bad I have a $90 credit I’m trying to find stuff to give as gifts, but I have to plan ahead since I know it will take a month just to ship. I’m glad you posted this!

So annoying, I ordered bags in June and they are just on their way now..All of the sample sale sites charge expensive shipping—I think I paid 8.95 for one order that was 52 dollars, and 6.95 for an order that was 23. really stupid. They should reduce their shipping costs, if you buy a small item!

I completely agree – their service, and shipping/return is the worst I have seen in the US. I have purchased shirt once and it turned out they don’t have it in stock. It takes 1 month for shipment/return to be delivered. Nordstorm should look better after their baby.

Completely agree!! Worst online shopping experience ever! The first time I never received all of the items I purchased, something about not enough inventory which I understand but it took 3 months for them to refund my money. Then this last and final time I had other issues and called their customer service only to be treated like an idiot and my issue un resolved. Now over a month later I still have not received my order. No amount of credits added to my account this time with be worth the hassle.