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But FFM have failed to carry out the repairs and Karen and her two young daughters will have to find new accommodation next year.

She said: “Nobody has been out since July, the floor is almost completely through.”

Karen, who received the all clear following a battle with ovarian cancer earlier this year, told us that FFM are now refusing to disclose her Deposit Account Number (DAN) and this means she is unable to move to another house.

“I had another flat to move into, but I needed my deposit back for the new landlord," she explained.

Evidence of the damp in Karen Gerry's home

“I asked Amy my letting agent for the deposit to be paid back.

“I received a letter from another firm saying they were acting on behalf of my landlord, Mr Maxwell, and that he agreed to give me my deposit on the grounds that I agree to leave the flat.

“But Amy asked told me the new landlord would have to go into FFM office on St Enoch Square and she would give him the deposit so I could move into the new flat.

“The new landlord told me that wasn’t possible and wasn’t really up to him to do that, which I understand.