Fixing the Mold Moisture Source

When SERVPRO of East Central Waukesha County gets called into a mold job one of our first questions is, where did the water or moisture that contributed to the mold come from? Many times it was a leaky roof or leaky pipe that went unnoticed for a length of time or a water loss that was cleaned up incorrectly. The second question is, did the water problem get fixed? This is a very important question as if we do a mold mitigation job and the water source is not fixed the mold will come back! As a restoration company that guarantees all our work, we cannot guarantee anything on a mold mitigation job if a water source is not fixed! So we are more than happy to wait for our customers to fix the water problem before we help them out!