How can marketers satisfy this unquenchable desire for new content? One technology that helps tackle the need for developing and delivering a constant stream of personalized content to customers is natural language generation (NLG).

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Content Management

In our real-time world, one person with passion and an internet connection can make a huge difference. The first few months of 2011 have been a great example of that. In January, I followed the terrible flood situation in and around Brisbane in Queensland, Australia. As a result, I've also followed the remarkable story of Baked Relief, a crowdsourced support group that emerged to help those affected by this natural disaster.

Broadcore, a provider of hosted unified communications and business VoIP solutions, added video bridging to its list of cloud-based services. Video bridging moves beyond video conferencing by allowing users to connect with a view multiple people simultaneously.

The Tiki Community announced that Tiki 7, the first beta release of the next collection of Tiki Wiki CMS Groupware, is now available. The edition contains added features as well as hundreds of fixes for problems in the last version, Tiki 6.0. When the finalized version of Tiki 7 is available, Tiki 6.3 will replace Tiki 3.8 as the Long Term Support (LTS) release.

eTouch Systems released version 4.4 of SamePage, its enterprise wiki designed to enable efficient collaboration and streamlined workflow, which features added social tools and document management capabilities. The new version aims to improve the user's experience and create a community environment.

I couldn't function without it, but email is becoming dysfunctional and showing its age. In 1998, I had two email accounts, one business (using Microsoft Outlook) and one personal, available only via dial-up service. As time passed, the quantity of my email accounts grew, as did the type of email servers and email providers. Times have changed, and not for the better.

Content management company Access Innovations is integrating its Data Harmony suite of content enrichment and thesaurus management tools with Microsoft SharePoint 2010. Data Harmony can be used to provide semantic capabilities to SharePoint to help users take full advantage of their metadata through auto classification, enterprise taxonomy management, entity extraction, and enhanced search.

Ingram Content Group Inc. and Recorded Books, a publisher and distributor of spoken word audio, have announced a content distribution agreement that let the two companies create a comprehensive e-audio solution. The collaboration will give publishers access to a substantially larger audience of audio book purchasers, and will grant libraries access to a broader selection of titles for their patrons through Recorded Books' OneClickdigital platform.

DocuLex, Inc. began a new Customer Experience Program that will provide additional education for DocuLex Dealers and Partners. The program will ramp up the use of educational email, mail, and other communications, as well as increase regular webinars on new or little-known features of the Archive Studio Software Suite. Post-service surveys, prompt follow up to requests for upgrades and annual support, and information on professional services will also be part of the program. The company is hoping to improve relationships between customers and dealers.

Alfresco, an open platform for social content management, previewed the Activiti Business Process Management (BPM) workflow engine integrated with Alfresco. Activiti is compliant with the industry standard BPMN 2.0 and extends Alfresco's workflow features by giving developers the ability to create process flows between Alfresco and other business applications. The integration is being offered through an update to Alfresco Community, version 3.4.e.

SpringCM updated its cloud enterprise content management platform, which now features dynamic case management capabilities designed to enhance team productivity and increase management visibility. The new release of the SpringCM platform uses a versatile checklist metaphor to drive applications like account openings, vendor on-boarding, and audits. The release also includes new support for the iPad that uses a intuitive-gesture interface to connect users to cloud capabilities such as full-text search of corporate-content repositories.

BaseKit announced that it has raised $6.5m in venture capital funding from Nauta Capital, Eden Ventures, and the National Endowment for Science, Technology and the Arts (NESTA) from a second round of funding. The recent funding round increases total investment in the British-based company to a combined $10m in the past year. According to BaseKit, the company plans to use the funds to expand its global reach and open new offices in Barcelona, Sao Paolo, Mexico DF, Buenos Aires, and San Francisco.

Tiki Wiki released Tiki 6.3, a major update that addresses a security issue regarding LDAP authentication, which was reported to the company by Thomas Hommes. The security update is recommended for Tiki administrators using LDAP authentication. The patch focuses entirely on the security issue and contains no other changes, according to TikiWiki.The update is available from Tiki Wiki's site.

Alkacon is releasing its OAMP ExcelImport Module, which adds the ability to to import an Excel file into its OpenCMS content management system and create XML content from Excel records. The module can be used for rapid content creation from large offline data collections such as news, events, address lists, or lists of employees.

Advanced Digital Services (ADS) announced ADS-Xpress, a digital asset management system that makes movie scenes, TV clips, previews, trailers, ads, stock video and other media assets immediately accessible via a web interface. The content is also quickly searchable to a selectable video segment, as well as downloadable to popular mobile devices.

Enterprise social software provider Socialtext announced the a new deployment option that lets customers to run Socialtext on VMware. Socialtext released the Socialtext Virtual Appliance, which provides organizations with the ability to install social software securely behind the firewall and easily scale server resources as their use of Socialtext expands.

Carousel Industries, a developer of data networking and unified communications, announced that it has completed its previously announced acquisition of OmniPresence, Inc., an integrator of A/V and video conferencing services. The acquisition will allow Carousel Industries to expand its ability to seamlessly integrate its main focuses into a unified communications environment within the enterprise. Marlborough, MA-based OmniPresence will forms the core of Carousel's Visual Communications and Collaboration Group.

WCM company CoreMedia announced the results of an international consumer survey on online user experience satisfaction. The study surveyed over 1,100 German and U.S. internet users and is designed to provide insight into consumer satisfaction with digital experiences in several areas, including website personalization and mobile website usage.

Ganttic, which provides a web-based resource planning tool of the same name, announced new features aimed at increasing the usability of its online project management software. The software utilizes a graphical interface and interactive Gantt chart that allows real-time collaboration, resource management, and project scheduling.

FatWire Software, provider of web experience management (WEM) solutions, introduced a new version of its web content management (WCM) platform, FatWire Content Server 7.6. The platform provides tools designed to streamline the process of online engagement optimization, which involves building and maintaining sites that aid enterprises in engaging customers and implementing online marketing.

Bitrix released Site Manager version 10.0, which features a variety of updates and improvements. Among other features, the new version of Bitrix Site Manager includes BitrixMobile, a platform for mobile websites and apps that supports iOS, iPhone, and BlackBerry. The company also held a free webinar on April 7 to promote the product.

Q-Sensei released its new enterprise search platform, which gives businesses a real-time view of all their data in a single combined interface. The enterprise search platform analyzes and processes both structured and unstructured data from a variety of sources, including databases, document servers, SharePoint, and CRM systems, as well as social media feeds from Twitter and Facebook.

Interact Intranet, a supplier of intelligent intranet software, announced the latest expansion of its Partner Program with digital agency Rippleffect. Founded in 1999, the Liverpool-based Rippleffect has built successful, long-standing digital relationships with market leaders across the public and private sectors, and is a member of the Trinity Mirror group.