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Information to help you use the new Charity Portal

We have recently launched the new Charity Portal - the online system charities access to meet their obligations to the ACNC. The information below will help you navigate the new Charity Portal, and complete common tasks.

Once you’ve logged in to the ACNC Charity Portal, there will be a list of all the charities you are associated with at the bottom of the page. The list includes details of the charity’s ABN, primary contact and registration status.

In the Charity Portal you can add new Responsible Persons to a charity record and remove the ones who are no longer Responsible Persons.

To add a Responsible Person:

Log into the Charity Portal and select your charity from under the ‘Charities’ heading. On the ‘Manage Charity’ page, select the 'Manage people' icon.

From there, click on the 'Add Responsible Persons' link and click ‘Start’ to begin the form.

You will need to provide the Responsible Person’s name, date of birth, address and contact number – fields marked with an asterisk are mandatory.

To remove a Responsible Person:

Log into the Charity Portal and select your charity from under the ‘Charities’ heading. On the ‘Manage Charity’ page, click the 'Manage people' icon.

Scroll down the page and you will be able to view a list of your charity's Responsible Persons. Click on the name of the Responsible Person you wish to remove and then in the 'End Date' field enter the date that they stopped being a Responsible Person.

To request the revocation of your charity's registration, log into the Charity Portal and select your charity from under the ‘Charities’ heading. Then:

Click on the 'Manage other charity details' icon

Select the 'Apply to have your charity's registration revoked' link and click ‘Start’ to begin the form.

The ACNC may request more information, or require your charity to complete outstanding Annual Information Statements, before revoking your charity's registration. For more information, read our guidance on winding up a charity.