Optimus Technology, Inc.

Nicholas R. KleinPresident and CEO

COMMUNICATION IS KEY

Optimus Technology, Inc. is a service-disabled veteran-owned company that provides technology solutions and services to the government intelligence community. “Our founding vision was to promote an ownership culture in our business, allowing our employees to flourish and unlock the altruistic spirit of ‘Think like the customer, act like the owner,” says president and CEO Nicholas R. Klein. “We cultivate a culture of trust in each other.”

Quick Tip: “Never make business decisions during the emotional times. Learn to ride the ups and downs and embrace the life you’ve chosen to live.”

Another key tenet of Optimus’ philosophy is that customers will only love the company if employees love it first. “Our culture informs our teamwork, emerging over the years as we talked about what we’d achieved and how we could be even better,” Klein says. Eventually, this process resulted in three core values: partnerships, results and quality. “We don’t just talk about these values — we live them,” he says. Nevertheless, Optimus encounters the same challenges as all companies operating in the government sector. “The funding issues that our government faces today leave severe uncertainty with our staff,” Klein says. That’s why Optimus also embraces another core principle: “Communication is key.”