Privacy statement

This privacy statement explains the nature, scope and purpose of the collection and use of data of the visitors and users (hereinafter collectively referred to as “users”) by myknitaffair.com (operated by Craft Affair UG (haftungsbeschränkt), Lychenerstr. 19, 10437 Berlin, Germany) (hereinafter “provider”) as responsible entity for data protection law.

For questions about privacy please contact us weekdays from 9:00 am to 6:00 pm (Berlin local time) by calling +49 (0)30 36742393 or by e-mail at contact@myknitaffair.com

Collecting access data

The provider collects data on each access to the online offer (so-called server log files). To access information includes name of the downloaded Web page, file, date and time of access, amount of data transferred, notification of successful retrieval, browser type along with version, the operating system of the user, referrer URL (previously visited page), IP address and the requesting internet service provider.

The provider uses the protocol data without mapping them to an individual user or identifying the individual user or otherwise profiling the user in accordance with statutory provisions only for statistical evaluations for the purpose of operation, security and the optimization of the online offer. The provider reserves the right to review log data to check if there is reasonable suspicion of unlawful use due to concrete indications.

Collection and use of personal data

Personal data is only collected and used when permitted by law or if the user has expressly given his consent. As a rule, it is apparent to the user during the use of the online offering what type of data is being stored such as name, email address and message.

The personal data provided for the purpose of ordering goods (such as name, email address, mailing address, bank data) are used by the seller for fulfilment and handling of the contract. These data will be kept confidential, encrypted for transfer where feasible and not shared with third parties who are not involved in the ordering, delivery and payment procedures.

When you contact the provider (via the contact form or email), the information you provide for the purpose of processing the request or for processing of subsequent inquiries will be stored by the provider.

The provider has taken organizational, contractual and technological security measures to ensure that the rules of data protection laws are respected, and accidental or intentional manipulation, loss, destruction or access by unauthorized persons is prevented.

Data forwarding to third parties

The user data will only be passed on to third parties if this is permitted by law or if a user has consented to the forwarding.

This is the case for example when data such as the user’s postal address will be passed to a freight forwarding company in order to fulfil contractual obligations towards the user such as a shop order. Or, if the data are requested by competent authorities such as law enforcement authorities.

The users’ personal data are not sold to or shared with third parties for advertising purposes or for the purpose of creation of user profiles.

Cookies

The provider uses “cookies” as part of its services. Cookies are small files that are stored on the computer of the users and can store information for providers. Temporary cookies are deleted after you close your browser, and persistent cookies remain for a predetermined time and can make the stored information available at the reopening of the online offer.

Cookies are used on the one hand to use the service to make it easier, like a cookie that stores the basket status of a user. The user can influence the use of cookies. Most browsers have an option of restricting the storage of cookies or completely preventing it. The provider strives to design the online service in a way that prevents the use of cookies. However, it is pointed out that the use and in particular ease of use are limited without the use of cookies.

Information delivered via newsletter

E-mails with commercial information about the provider and its services will only be send out following an express consent of the user. The user may object to receiving the newsletter at any time. The option to object is included with every email sent.

Before distribution of the newsletter, an email is sent to the respective email address owner in which he has to confirm the subscription to the newsletter. Unconfirmed registrations will be deleted at the latest within four weeks.

Messages in the context of the contractual relationship with the user are not part of advertising information. This includes the delivery of technical information, information about the payment, questions about contracts and similar messages.

The user can subsequently apply for removal from the notification or distribution list by e-mailing the above contact details.

As part of the registration the provider saves the confirmation date and the IP address of the user. The supplier is obliged by law to record the registration data in order to prove proper registration.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States .

In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser Addon or within browsers on mobile devices, you can click this link in order to opt-out from being tracked by Google Analytics within this website in the future (the opt-out applies only for the browser in which you set it and within this domain). An opt-out cookie will be stored on your device, which means that you’ll have to click this link again, if you delete your cookies.

Revocation, changes, corrections and updates

The user has the right upon request to obtain information free of charge about her personal data that have been stored by the provider. Contact can be found at the top of this page and in the imprint of the provider.

In addition, the user has the right to correct inaccurate data, blocking and deletion of their personal data, insofar as there is no legal obligation to retain them.

Changes to Privacy Statement

The provider reserves the right to amend the Privacy Statement, to reflect changes in legislation or changes in the service, and data processing.