Terms and Conditions

Welcome to JohnandKiras.com ("Web
Site"). Please take a few minutes to review these Terms and
Conditions. These Terms and Conditions apply to your access and use
of the Web Site and our mobile applications. Your use of our Web
Site or our mobile application constitutes your agreement to follow
these Terms and Conditions and to be bound by them.

These Terms and Conditions May Change

John and Kira's LLC reserves the right to update or modify these
Terms and Conditions at any time without prior notice. For this
reason, we encourage you to review these Terms and Conditions
whenever you purchase products from us or use our Web Site.

Shipping and Processing Fees

Our shipping and processing charges are intended to compensate
our company for the cost of processing your order, handling and
packing the products you purchase and delivering them to you. We
encourage you to also review detailed information about
our shipping and processing fees.

Use of Our Web Site

User Comments

We welcome your comments about our Web Site. However, any
comments, feedback, notes, messages, ideas, suggestions or other
communications (collectively "Comments") sent to our Web
Site shall be and remain the exclusive property of John and Kira's
LLC. Your submission of any such Comments shall constitute an
assignment to John and Kira's LLC of all worldwide rights, titles
and interests in all copyrights and other intellectual property
rights in the Comments. John and Kira's LLC will be entitled to
use, reproduce, disclose, publish and distribute any material you
submit for any purpose whatsoever, without restriction and without
compensating you in any way. For this reason, we ask that you not
send us any comments that you do not wish to assign to us,
including any confidential information or any original creative
materials such as stories, product ideas, computer code or original
artwork.

Hyperlinks to other Web Sites

To the extent our Web Site contains hyperlinks to outside
services and resources, the availability and content of which John
and Kira's LLC does not control, any concerns regarding any such
service or resource, or any hyperlink thereto, should be directed
to the particular outside service or resource.

Disclaimer

This Web Site and our mobile applications, and all Content
available on this Web Site, our mobile applications, or both, are
provided on an "as is" and "as available" basis
without warranties of any kind, whether express, implied,
statutory, or otherwise, including without limitation warranties of
title or implied warranties of merchantability, non- infringement,
or fitness for a particular purpose. You acknowledge, by your use
of this Web Site or our mobile applications, as applicable, that
your use is at your sole risk, that you assume full responsibility
for all costs associated with all necessary servicing or repairs of
any equipment you use in connection with your use, and that John
and Kira's LLC shall not be liable for any damages of any kind
related to your use of this Web Site or our mobile applications.
Some jurisdictions do not allow the exclusion of certain warranties
or the limitation or exclusion of liability for damages.
Accordingly, some of the above limitations and disclaimers may not
apply to you. To the extent we may not, as a matter of applicable
law, disclaim any warranty or limit our liability, the scope and
duration of such warranty and the extent of our liability will be

Product Pricing Information

The prices displayed on our Web Site may differ from prices that
are available in stores, outdoor markets, or in catalogs, and our
pricing may differ from location to location. If you are in the
U.S. or Canada Web Site prices will be displayed in U.S. Dollars.
Elsewhere Web Site prices will generally be displayed in the local
currency. The prices displayed in our printed catalogs are quoted
in U.S. Dollars and are valid and effective only in the U.S. For
sale products (identified by pricing in red), "Regular
Price" refers to the most recent selling price.
"Sale" refers to the reduced price we are offering to our
customers.

Special Offers

Occasionally we will offer special promotions to our customers
that we refer to as "special offers" or "special
offer". This can include a gift with purchase, free shipping,
or other promotional activity associated with a product purchase.
These offers may be for a limited time only.

Inaccuracy Disclaimer

From time to time there may be information on our Web Site or in
our catalog that contains typographical errors, inaccuracies, or
omissions that may relate to product descriptions, pricing, and
availability. John and Kira's LLC reserves the right to correct any
errors, inaccuracies or omissions and to change or update
information at any time without prior notice (including after you
have submitted your order).

Any action relating to the use of the Web Site,
catalogs or any transaction with John and Kira's LLC must be
brought in the state or federal courts located in the County of
Philadelphia, Pennsylvania. Last Updated: March 2016

Privacy Policy

This website ("Johnandkiras.com") is owned and operated by John and
Kira’s, LLC. John and Kira’s recognizes the importance of maintaining
the privacy of our customers ("Customers"), registered account holders
and other website users (collectively "Users"). We have posted this
privacy policy ("Policy") to describe our practices regarding the
collection and use of information from Users. This Policy was last
amended March 2016. We may update this Policy from time to time, so we
invite you to review this page periodically. When we make changes, we
may send an e-mail to you or notify you the next time you log-in, and
we will post the updated Policy on this web page. All changes will go
into effect on the date that is listed in our Policy. The new Policy
will apply to all past and current users of Johnandkiras.com and will
replace any prior Policies. By using this website, you consent to the
terms of this Policy. Note: You must be 18 years or older to register
as a Member or use johnandkiras.com.

What Information We Collect

We collect the following information about you in various ways,
including when you register an account, make purchases, and when you
visit our website or social media sites:

If you choose to become a Member, we collect your name,
address, phone number, email address, username and password. We
also collect the names, addresses, and phone numbers of those
persons whom you add to your personal address book as a
Member.

If you shop with us via Johnandkiras.com, we collect the
following information about you: name, address, phone number, email
address, billing information including credit card number and
expiration date as well as the names, addresses and phone numbers
of gift recipients (if any). We use your name, address, phone
number, billing information/credit card information to process your
order or as otherwise described in this Policy.

If you visit our Facebook, Twitter, Instagram, or other social
media pages, we may collect information you submit or make publicly
available.

We also collect any information you submit to us when you
participate in our promotions, contests, and sweepstakes.

We also collect information automatically using technology when
you visit our website or social media pages or when you open one of
our e-mails.

How We Use Information We Collect

We use the information you supply for the purpose of providing the
services you have requested and as described in this Policy. The email
address you provide is used for internal purposes, such as confirming
and tracking your order. In addition, John and Kira’s may contact you
via email or regular mail to keep you up-to-date on the latest
Johnandkiras.com news or to send you our latest catalog. Also, we may
rent, share, sell or exchange your email or postal address with third
parties, who may contact you regarding their products or services that
we think may be of interest to you. If you would like to opt out of
receiving mailings from John and Kira’s or our third parties, please
send an email requesting so to support@johnandkiras.com. Additionally,
gift recipients may, from time to time, receive our latest catalog as
well as offers from us regarding new products and services that we
think may be of interest to them. We work with a third party service
provider, who uses information collected automatically through
technology to help us better understand how you use Johnandkiras.com.
The information this third party service provider collects, such as
which search engine referred you to Johnandkiras.com and how you
navigated around our website, will help us to better serve you and
provide you with more personalized information and product offerings.
We may share your information, including your name, address, email
address, as well as a record of any transactions you conduct on our
website or offline with us with a third-party advertising partner and
its service providers in order to deliver to you banner advertisements
and other advertising tailored to your interests when you visit certain
websites. Our advertising partner will make the data we provide to it
anonymous. In certain instances we may disclose your personally
identifiable information when we have reason to believe that it is
necessary to enforce this Policy, the terms of use that govern
Johnandkiras.com, to otherwise manage our business, or to bring legal
action against persons or entities who may be causing injury to you,
John and Kira’s or others. We may also disclose your personally
identifiable information when we believe the law requires it. In the
event of a merger, consolidation or sale or transfer of our company or
its assets, it is possible that User information collected will be
transferred to the purchaser or the new company.

Cookies, Web Beacons and Javascript

John and Kira’s uses automatic tracking technologies, including
"cookies" and clear gifs (or “web beacons”). These small files are sent
to your browser from a web server and stored on your computer's hard
drive. John and Kira’s, and service providers acting on our behalf, may
place cookies and web beacons on your computer for the purpose of
understanding how Users utilize Johnandkiras.com, to track purchases
and other website information, and to help measure the effectiveness of
our marketing and promotional campaigns. Web beacons may be used to
provide data to third parties for tracking purposes. Cookies also allow
Members to save time during checkout in return visits. Most web
browsers automatically accept cookies, but they should also allow you
to instruct your browser to prevent the use of cookies. You may use the
Help feature on your browser to find information on how to manage,
restrict, or prevent the use of cookies. Please note that if you
disable cookies certain aspects of Johnandkiras.com will not function
properly, such as the shopping bag. We also use "web beacons" in our
HTML-based emails to let us know which emails have been opened by
recipients. This allows us to track the effectiveness of certain
communications as well as the effectiveness of our marketing campaigns.
If you would like to opt-out of these emails you can do so by emailing
support@johnandkiras.com. Note that if you delete your cookies, use a
different browser, or buy a new computer, you will need to renew your
opt-out choice. Users must have JavaScript enabled in order for
Johnandkiras.com to function properly.

Sweepstakes / Promotions

Johnandkiras.com sometimes includes notices of sweepstakes or other
promotions we are conducting, and we may permit you to enter
electronically in some cases. If that occurs, we will use the
information you provide for the purpose of conducting the promotion
(e.g., to contact you if you're a winner) and for any other purpose for
which we might use information about you collected through this
website. In the promotions sponsored by third parties, information you
submit to enter those promotions may be shared with the third-party
sponsor and then used by the sponsor in accordance with any contest
rules and its privacy policy.

Market Research

From time to time, John and Kira’s may also contact you via email,
postal mail, text message, or phone to conduct questionnaires and
surveys. Survey information is treated like all of the information we
collect.

Access to & Choices About Your Information

You may choose to: (1) stop receiving promotional materials by mail,
phone, or email; (2) update or correct your personal information; or
(3) disable your account. To carry out any of these choices:

A Member can access, review and/or correct all of their
personally identifiable information that was provided to us online
by logging into their Account and accessing the My Profile
section.

If a Member wishes to have their account disabled, the Member
can send an email with this request to support@johnandkiras.com.
Please include your name, the email address associated with the
account and the following message: “I would like to disable my
Johnandkiras.com website account.”

You may unsubscribe from marketing emails from us by emailing
support@johnandkiras.com.

You may unsubscribe from our mail order catalog or other John
and Kira’s mailings to your postal address by emailing
support@johnandkiras.com. Please note that removal from our postal
lists may take up to 6 to 8 weeks to be effective.

You may send us an email at support@johnandkiras.com or write
to us at Customer Care, John and Kira’s, LLC, 163 W Wyoming Avenue,
Philadelphia, PA 19140. Please include your current contact
information, the information you are interested in accessing, and
your requested changes. We will make the changes you request or
provide an explanation of what actions we will be able to make in
response to your request.

Your California / Rhode Island Privacy Rights

John and Kira’s may disclose your personal information to third
parties for their use in marketing to you unless you tell us not to. In
order to opt out of our third party mailings, please email us at
support@johnandkiras.com or write to us at Customer Care, John and
Kira’s, LLC, 163 W Wyoming Avenue, Philadelphia, PA 19140.

Live Customer Service Assistance

John and Kira’s offers Users live customer service assistance.
Information you provide during a call may be used to assist with your
inquiry, as well as for any purpose permitted under the Policy. Calls
may be recorded for quality assurance and training purposes.

Third Party Service Providers

John and Kira’s sometimes employs other companies and individuals to
perform services for us. For example, we hire agencies to help
administer consumer promotions, to analyze data, to fulfill orders you
place, and to provide customer service. We may share your personally
identifiable information with these parties, who have agreed to hold
this information in confidence, not use it for any purpose except to
carry out the requested service, and honor John and Kira’s privacy and
security policies in the way this information is handled.

Security

John and Kira’s takes your privacy and security seriously. For this
reason we work to establish technical, administrative, and physical
security measures to protect against unauthorized access or use of
personal information. We cannot, however, guarantee the security of any
information you send to us and you do so at your own risk. Members are
responsible for maintaining the confidentiality of their password and
account. Members are responsible for activities that occur under their
account and should immediately notify John and Kira’s of any
unauthorized use of their account.

Other Sites

This website may contain links to websites operated by other
companies. John and Kira’s is not responsible for the policies and
practices of those third party sites. You should check the applicable
privacy policies of the other sites you visit.

Contacting John and Kira’s

If you have any questions about our Policy, you can e-mail us at
support@johnandkiras.com
or contact us by mail at Customer Care, John and Kira’s, LLC, 163 W
Wyoming Avenue, Philadelphia, PA 19140. We'll be happy to answer your
questions or hear your concerns.

John & Kira’s Chocolate is a registered
trademark of John and Kira’s LLC. All of the Content on this website is
subject to copyright, trademark, service mark, trade dress and other
intellectual property rights or licenses held by John and Kira’s LLC.
Your use of the trademarks, service marks, trade dress and copyrighted
material displayed on this website is strictly prohibited. You may
download, print and store selected portions of the Content, provided
you (1) only use these copies of the Content for your own personal,
non-commercial use, (2) do not copy or post the Content on any network
computer or broadcast the Content in any media, and (3) do not modify
or alter the Content in any way, or delete or change any copyright or
trademark notice. No right, title or interest in any downloaded
materials is transferred to you as a result of any such downloading.
John and Kira’s LLC reserves complete title and full intellectual
property rights in any Content you download from this Web site. Except
as noted above, you may not copy, download, reproduce, modify, publish,
distribute, transmit, transfer or create derivative works from the
Content.

John and Kira's online shop features gourmet chocolate gifts and handmade confections for all occasions, including corporate gifts, holiday gifts, birthday gifts, and business gifts. Real people, REALLY good chocolates.