Firewalls

Cal Poly's network is protected by firewalls in order to prevent unwanted, malicious inbound traffic. Some apps require pinholes in order to get access to the network through the firewall. Pinholes are only allowed on the Cal Poly network if they have been reviewed and approved by the Information Security Office as necessary and securable.

Self-Help

Need Help?

Service Details

Availability

Cost

Requests for changes or support for this service are limited to campus technical support staff (ITS or CITC). Pinhole requests must be submitted by valid faculty/staff using the Network Admin Firewall Pinhole Request portlet on the My Cal Poly Portal.

Made possible through Cal Poly funds, no additional charges.

Eligibility

Related Services

More Info

Pinhole requests are reviewed by the Campus Information Technology Coordinator (CITC) assigned to the requesting department, then submitted to ITS. Normal turnaround time is three business days, once the request has been submitted to ITS. It's important to coordinate with your CITC to avoid delays.