Datanet and Axians Enter 24/7 Managed Services Partnership

With the rise in businesses using managed services, or third-party suppliers, particularly when it comes to IT – cloud hosting and connectivity provider, Datanet, has called on network infrastructure experts, Axians, to manage all network services for Datanet and its customers.

Datanet had been working with Axians for over three years providing access to server racks at their datacentre, but with the increasing number of cyber threats Datanet has turned to Axians as a trusted network advisor to help monitor, manage and mitigate any risks.

Axians’ technical expertise and experience in network security and support allow Datanet to respond proactively, rather than reactively, to any network requirements and to offer a secure and high performing service to their customers. Axians created a bespoke managed services solution for Datanet, which was designed for their requirements, ensuring that any potential issues that the network faces are identified and acted on before there is any disruption to the service Datanet offers its customers.

“Axians doesn’t just offer us peace of mind when it comes to cyber threats; the relationship provides for an additional layer of technical and security services we can offer our customers,” said Conleth McCallan, MD of Datanet.

“We had a really strong relationship with Axians before we partnered with them to manage our network security and performance, so while this might be an unusual ‘customer-turned-supplier’ partnership, we know that the team at Axians share our common objective to provide an excellent and secure service to our customers.”

In less than a month in partnership with Datanet, Axians had already identified and resolved two separate incidents, which although were minor in nature, might not have been discovered without Axians’ 24/7 support.