The UAE's Telecommunications Regulatory Authority (TRA) has revealed the statistics of the Government Service Bus (GSB) project for 2017, as 66 government services provided by 23 local and federal government entities have been interconnected streamline smart services to the public. It said utilisation has passed 1 million utilisations.

The GSB project is a part of the UAE mGovernment initiative. GSB helps federal and local entities to exchange data smoothly and provide their services in an integrated way. This enables the public to get government services without having to move from one entity to another. Government Services Bus is a part of the FedNet initiative, too, under which the government aims to establish a comprehensive connection platform and approve the highest standards of cyber security and safety.

GSB contributes to customer service and enables government entities to obtain data from several sources. Government services are based on the most authenticated and updated sources. Hamad Obaid Al Mansoori, the TRA director general, said GSB improves customer satisfaction.