Did you check your e-mail settings?

What to do if the internet and e-mail settings are correct?

If the mobile internet works and you have followed the instructions for setting up e-mail, but you still get error messages, this may be to do with the services of your e-mail provider.

We would advise you to contact your e-mail provider for additional support in that case.

Have you rebooted the device?

Many problems can be solved by simply rebooting the device.

Turn your Apple iPhone XS off, reboot it and check whether the problem has been solved.

If you cannot reboot the device the normal way, you can also force it. To do this, press and release the volume up button, then press and release the volume down button, and finally press and hold the power button until the screen turns off.

Did you install the most recent device software?

Your problem may be resolved through a software update. Check if a new version of your software is available.