At Advance Financial, our customer service specialists get to improve the lives of people in the communities we serve by providing a wide variety of financial services, including wire transfer, bill payment, unlimited free money orders and FLEX loans. So, what can be learned from a career in customer service? Below are a few skills that customer service specialists perfect [...]

On average, employers receive more than 250 applications for a public job posting, yet only about four to six of them qualify for an interview – only 2 percent! That means that you need to find ways to stand out. At Advance Financial, we have found that potential employees stand out most if they are “go-getters” – those who seek [...]

A big part of why Advance Financial has grown so much is the way we treat each other. Although we just hired our 1000th employee, keep the small company family feel. We believe in always going above and beyond when it comes to customer service. Customer service isn’t just about making sure our customers have the best experience possible when [...]

You can only get so far on your own. If you want to see your company grow and flourish, it’s important for team members on all levels to support and encourage each other. At Advance Financial, our team is like family, and everyone here has worked together to perfect our company culture. Check out these tips we’ve learned along the [...]

At Advance Financial, we know that operating a best-in-class consumer financial services company isn’t just the job of our leadership team. Providing our customers with the highest-quality service requires the work of many different minds and hands – which is why we believe in training our leaders to be present and accessible in the lives of all our employees. Looking [...]

Since our inception, the leadership team at Advance Financial has emphasized being present and accessible to all employees. This focus on having the right team of proactive individuals has enabled us to become one of the fastest growing companies in Nashville – and in the country. In order to keep our employees happy and thriving, we focus on ensuring they [...]

Finding a positive balance between work and life isn’t always easy, but finding this balance is important for both employees and employers. For employees, it’s a matter of not feeling burned out and having sufficient time to enjoy the life they have worked to build. And for employers, studies show that companies benefit when employees feel that their work life [...]

In four years Advance Financial’s total revenue grew from over $51 million to more than $149 million. Because of that exponential growth in revenue – 188% to be exact – Inc. magazine put us on its list of the fastest-growing companies in the country for the sixth time in a row in 2017