Lifetime Training Welcomes Redefine|BDL Hotels

Lifetime Training has won a prestigious hospitality training contract for hotel development and management company Redefine|BDL Hotels. The company has more than 3,000 employees across 57 Crowne Plaza, DoubleTree by Hilton, Ramada, Best Western and Holiday Inn hotels in the UK.

As part of the partnership, Lifetime Training will work together with Redefine|BDL’s team to deliver a range of tailored qualifications across the business portfolio. Employees will have the opportunity to benefit from role-relevant courses, from facilities management training to food and beverage and customer service training.

Niki Fincham, Group Learning and Development Manager, Redefine|BDL Hotels said:

“We are delighted to announce the recent partnership with Lifetime Training to deliver their Apprenticeship programmes after winning a successful tender bid, supported by the National Apprenticeship Service. We ultimately hope to increase the number of apprentices across our business which supports our desire to recruit, grow and retain our talent.”

So far, the teams have mapped existing internal Redefine|BDL programmes and initiatives into the Lifetime Training framework, developed a Hospitality Services Qualification, and produced a briefing plan to introduce the business to Lifetime trainers who will visit the hotels.

Julie Proctor, Head of Hospitality, Lifetime Training commented:

"We won this contract based on our hospitality sector expertise. It’s for this reason that our customers know they can trust Lifetime Training to deliver quality learning and development programmes. That’s why we work with some of the biggest names in the business such as Hilton Worldwide, The Belfry, and QMH Hotels. In the first year of the contract, we expect to help shape and develop the careers of 100 employees.”