Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary blood tests, vast data sets & advanced analytics. Its Guardant Health Oncology Platform is designed to leverage its capabilities in technology, clinical development, regulatory & reimbursement to drive commercial adoption, improve patient clinical outcomes & lower healthcare costs. In pursuit of its goal to manage cancer across all stages of the disease, Guardant Health has launched multiple liquid biopsy-based tests, Guardant360 & GuardantOMNI, for advanced stage cancer patients, which fuel its LUNAR development programs for recurrence & early detection. Since its launch in 2014, Guardant360 has been used by more than 6,000 oncologists, over 50 biopharmaceutical companies & all 27 of the National Comprehensive Cancer Network centers.

Job Description

We are looking for a full-timeClient Services Associate (CSA). The CSA is responsible for providing exceptional support to Guardant Health customers, the Guardant Health Clinical Laboratory, Sales Representatives, & our billing partners.

Assist with other administrative duties as assigned based on Company needs

Hours & days may vary depending on operational needs, & some lifting (up to 25 pounds) may be necessary

Qualifications

Bachelor's degree or equivalent combination of education & experience

Solid experience using Salesforce.com & Microsoft Office

A minimum of 1 year client service experience required

You have excellent written & verbal communication skills & bring a high level of computer proficiency, preferably in a Mac environment

You're a team player who is known for the ability & willingness to collaborate with a team comprised of internal employees, contractors, & managers

You're able to multitask & take on various projects, working with self-discipline, good judgment, & independence in a dynamic office setting

Flexibility with respect to working hours based on operational needs

Bilingual English/Spanish is an asset

Additional Information

Employee may be required to lift routine office supplies & use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, & biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status & will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.