The system provides a fully integrated approach to key service delivery processes and management information, including security screening, billing and payroll, deployment, workforce attendance records and a range of compliance checks, along with a selection of reporting functions. This offers considerable savings in staff time and costs from the previous approach of maintaining predominantly paper-based records, while also improving the accuracy of those records and enabling the re-prioritisation of workloads. This in turn shall benefit the administrative staff concerned, while also improving aspects of service delivery to customers and the management of staff records.