Get advice on common conditions:

Frequently Asked Questions

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.

You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.

The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.We use Google Analytics software to track:

The pages you visit

How long you use the site

How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Contact a Doctor

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey. We may not be able to offer all the vaccinations recommended for your planned travel and if necessary we would advise you to attend a private travel clinic for the vaccinations required at your own cost.

Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks. Find out more

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever. Find out more

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point. Find out more

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children. Find out more

Headlice

Head lice are tiny insects that live in human hair. They’re particularly common in children. Find out more

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions NHS Choices – Childhood Illness

Health Visitors

If you pay your council tax to Central Bedfordshire Council please call01525 631199

Disability

Sight Concern

Sight Concern (Bedfordshire) is an independent, local, sight-loss charity providing information, advice and practical support for blind and partially sighted people in Bedfordshire and Luton. Find out more

Headway Bedford

Headway Bedford provide an holistic, client-centred approach to the consequences of brain injury through cognitive, physical, social and emotional re-learning and rehabilitation services.01234 310 310 Find out more

Antenatal Care

Postnatal Care

The Grove Pregnancy Advice Centre

The Grove is a part of The Hope Trust (Bedford) a registered Christian charity. They receive referrals from health professionals, Social Services and other organisations who signpost to us, with clients also able to refer themselves for all services. Find out more

Further information

Amicus Trust

Ensuring everyone has a life free from homelessness and a place in their community. Find out more

King's Arms Project

We deliver services to empower people on their journey out of homelessness. We provide Outreach, Accommodation and Opportunity all specifically developed to help people out of poverty. Find out more

Carers in Bedfordshire

Carers in Bedfordshire is a not-for-profit registered charity providing support for carers of family members and friends throughout Bedfordshire. 0300 111 1919Find out more

Age UK

Age UK are an independent local charity serving people over 50 throughout Bedfordshire and Luton. Find out more

The Prebend Day Centre

Bedford Concern for the Homeless and Rootless (BeCHaR) take a holistic approach to helping individuals take the next step towards reintegration into the local community. They achieve this through a drop-in centre and support team, which is available to vulnerable men and women (individuals in crisis) aged 16 and over; 365 days a year. Find out more