Automate how you engage & communicate with your customers to improve their experience, reduce your time servicing them

+ build your brand and sales at the same time!

CUSTOMISE YOUR SMS/TEXT AND EMAIL NOTIFICATIONS

Streamline your eCommerce shipping and fulfillment with automated shipping notifications. Notify your customers of the status of their order with text and/or email messages. Choose which stages of the delivery process you want to send them, and create their templates yourself. Whether you call your customers ‘dude’ or ‘sir’, it’s up to you, you can use the voice of YOUR brand.

BRANDED TRACKING PAGE

Direct customers who want to track their delivery online to your own branded tracking page.

Customise the page with your logo, imagery and voice and use the chance to further promote your shop or a particular promotion.

RETURN LABEL GENERATOR

Numerous studies have shown that companies with a simple, easy returns process sell more online. StarShipIT’s return label generator means that customers who aren’t happy with their purchase can easily return the item by printing a courier label from home – genius!

“Great app highly recommended, the StarShipIT support team are always helpful.
This app has helped us organise our shipping workflow saving us a lot of valuable time. Not sure why it took us so long to implement Starshipit!”

SEE FOR YOURSELF

ABOUT US

StarShipIT is really nifty software that simplifies the process of delivering online (and offline) orders. Although the app is cloud-based, StarShipIT is head-quartered in Australia and New Zealand and has been specifically developed to service these markets. StarShipIT is also known as ShipIT.

It’s probably also worth mentioning what StarShipIT doesn’t do… StarShipIT doesn’t build e-commerce websites and nor is it a courier company. Instead StarShipIT sits in between these two functions enabling them to ‘talk’ to each other without you having to do it for them.

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CONTACT US

The StarShipIT team are a pretty clever bunch dedicated to creating the simplest yet smartest solution for merchants. They also understand that each one faces unique challenges and would love to chat to you about your particular business model.