A: You can describe what you will use this machine to do , such as your working materials, max working area and cutting thickness, We will give you right machine for your work

2. Are you factory or trading company?

We are factory and we have Import and export rights, There are many clients coming here to visit our factory every year ,

You are welcomed to come to our factory at any time

3. It is my first time to use this machine , is it easy to operate?

We have manual book and operation video, it can teach you how to use it .

If there is still have any question, we can teach you online

If there is a need , Our engineer can go abroad to help you

4. What can i do if the machine have any problems after i get it?

Free parts will be sent to you during warranty period

Free after-sales service will be given in the machine lifetime, we offer you 24hours online service

5.What is your MOQ ( minimum order quantity ) ?

Our MOQ is 1 set machine. We could send machine to your country port or your factory directly, please tell us your port name or your detailed address. There will be best shipping freight and machine price send to you.

Our Services

1. Before sale: our salesman will try to know more about your demands , including the max working size, main processing materials and the thickness , so we will offer you suit machine

2. During production : we will send the production the machine pictures for customer in time , customer can know more the detailed machine parts

3.Before shipping : the machine parts will be installed and tested by our professional technician, send the test video according to customer’s processing materials for customer confirmations

4.After shipping : we will check when the machine arrive your sea port or the approximate arrival date, so that the customer can know the arrival date and to prepare to pick the machine up

5.Teaching : the English manual and operating video will be sent to customers with the machine together, it will help customer how to operate the machine , it there is any question about the operation , we will have the professional technician to help them how to operate by online ,until the customer can use it freely

6.Our warranty: we guarantee the machine for 2~3 years,some machine parts ( quality problems ) can be free charge to replace it within warranty

Contact us

Jinan Apex machinery equipment Co.,Ltd

Anny Dong

Skype: anny003 AT apxmake.com

Tel/ Whatsapp:+8615662673881

QQ:2145196179

Email: anny003 AT apxmake.com

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