4

0

4

I like to watch live youtube videos at work (live radio stations like ChilledCow) and it often crashes. Watching normal YouTube videos aren't a problem, but I will get er… (read more)

I like to watch live youtube videos at work (live radio stations like ChilledCow) and it often crashes. Watching normal YouTube videos aren't a problem, but I will get error reports where I have to refresh the page often.

I've tried changing the hardware acceleration settings and the about.config [media.webm.enabled] settings to false. Any ideas? Thanks for your help

3

0

2

My browser does not respond. We type in the address bar and nothing happens, not even some error message. The menu also does not work some options as internet option. I h… (read more)

My browser does not respond. We type in the address bar and nothing happens, not even some error message. The menu also does not work some options as internet option. I have already opened in security mode, I have disabled the plugins and extensions, I have restored firefox, I have completely uninstalled firefox and reinstalled, and lastly using applications like malwarebytes and superantispyware, I did a scan on the pc, keeping the same error.

8

0

8

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all … (read more)

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all of official webrtc samples as well

There are two links to similar issues marked as resolved in our crash report mentioned at Bugzilla tab. Could you please let me know which version of Firefox will come with the fix for the issue

7

0

12

Hi, some of our users are experiencing crashes. I believe they click on a link appearing on a windows forms app and this causes firefox to crash. This also causes the win… (read more)

Hi, some of our users are experiencing crashes. I believe they click on a link appearing on a windows forms app and this causes firefox to crash. This also causes the windows forms app to crash as well. The issue appears to be intermittent. Can we please get some more details and potentially a solution to avoid this in the future?

22

0

120

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem.
The firefox v.65 crash ,… (read more)

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem.
The firefox v.65 crash , usually after 3o mins, when I have the new brought photoshop elements 2019 program running in the background. After crashed I try to restore the tab. However, firefox crash again right after restart and restore the tab. If I keep trying to restore the tab. The firefox has no response and freeze. A error message come out " video driver failed to restart ....... Sometime the computer get into blue screen and die. i find that the problem also happen with Microsoft Edge browser too. I google the possible issue of the crash and get some information regarding the crash. It may be cause by the photoshop element face detection feature use too much memory to run the program or the program has memory leak problem that cause firefox crash.

I did check my computer RAM memory and PC window system files. they did not show any error. I refresh firefox and reinstall my video driver. However, it make no change of the crash situation. The firefox crash and Blue screen die issues only happen if I run my photoshop element and premier 2019 program at the same time. Adobe support said that it was not photoshop element program problem for the firefox crash.

I want to find out what is the root problem of the crash and how to fix it. I also want to know any known issue firefox crash assoicated with photoshop elements program.

24

0

213

I can be actively browsing or be afk, it doesn't matter it seems, but sometimes tab would just crash. Can be active tab or some other, I'm kinda lost. I suspect it's hard… (read more)

I can be actively browsing or be afk, it doesn't matter it seems, but sometimes tab would just crash. Can be active tab or some other, I'm kinda lost. I suspect it's hardware acceleration related, but I would like to fix the issue rather than turn it off.

Some reports:

bp-dffa0904-8976-421e-bb3a-7a5aa0190327

bp-7cf2d617-22a2-4f6e-ad3b-db92f0190327

bp-5af1444e-bf68-4f2a-983b-715590190327

bp-7bd8ad76-c929-44df-9a39-83f430190325

bp-682cc861-90c0-4186-a369-f30a80190325

I would love to find a reason and a fix for that. Using latest nvidia drivers and latest firefox.

1

0

6

when ever I switch from one user to another user, when I come back to the first user Firefox won't let me change Tabs or switch to other open pages. Which can only be sol… (read more)

when ever I switch from one user to another user, when I come back to the first user Firefox won't let me change Tabs or switch to other open pages. Which can only be solved by quitting Firefox. I can reproduce this behaviour every time.
In some instances it is showing the beach ball and has to be 'Force quit'. I can't reproduce this it seems random.

I've been having issues with Firefox crashing over the past few weeks, increasing in how often. Today, it crashed 6 times with the above report IDs. I tried reading the crash reports but I don't quite understand what's it's telling me. Any advice on how to fix it?

7

0

17

I upgraded to Mozilla 65 a few weeks ago, and ever since have been having random crashes. There is no warning, no consistency in which webpages causes it, and the crash r… (read more)

I upgraded to Mozilla 65 a few weeks ago, and ever since have been having random crashes. There is no warning, no consistency in which webpages causes it, and the crash report widget does not appear unless a crash occurs while I have multiple windows open. Occasionally, Mozilla will crash, then immediately crash again after relaunching, wiping out the "Restore previous session" history.

I can go a few hours without a crash, sometimes. The crashes generally do not occur when accessing a webpage, rather occur after I have been reading a webpage for some time. Most often the crashes occur when I wake my computer from sleep mode in the morning.

I checked two previous threads with the EXCEPTION_ACCESS_VIOLATION_READ crash reason, which suggested disabling hardware acceleration and preventing acessibility services from accessing your browser. Performed both steps, and the issue still occurred this morning.
Does anyone have any other ideas?

Crash ID: 49360cd4-c83f-4c65-9c75-084cb0190223

One oddity here: The crash report states it was three weeks since the last crash. That is not true. The crashes occur daily, multiple times a day. It has been roughly three weeks since the crash report widget appeared.

11

0

46

Please tell Me how to solve my problem. FireFox crashes with an error message when trying to connect to the webcam. FireFox is installed on a virtual machine, ManyCam sof… (read more)

Please tell Me how to solve my problem. FireFox crashes with an error message when trying to connect to the webcam. FireFox is installed on a virtual machine, ManyCam software for virtual webcam is also installed. But when you try to get a picture from the camera FiFox shut down with error http://recordit.co/FWb42ahj4v