Additional resources

A number of additional resources are available to learn more about the Enterprise platform. As
mentioned, the Enterprise community is similar to Express forums, and it provides help and
support to answer all of your questions. The community includes regional user conferences that
are referred to as SNUGS (Service Now User Groups). Joining a SNUG is a
great way to network and learn from other businesses that use the ServiceNow Enterprise platform.

Since the Enterprise platform comes with functionality to download and install update sets of
external configurations, it is popular for users to share applications and configurations they
have built via the Share portal.

Since the Enterprise platform has a large number of additional integration points, more
pre-built content is available in the ServiceNow App Store. Certified partners are members of our large technology partner
community, and through the App Store they offer popular applications and integrations to help
you integrate with your 3rd party systems. The App Store is an excellent resource for acquiring
additional functionality outside of ServiceNow applications and suites.