Résumé d'Interpersonal communication book, the, united states... :

The Interpersonal Communication Book provides a highly interactive presentation of the theory, research, and skills of interpersonal communication, with strong, integrated discussions of diversity, ethics, workplace issues, and technology.

This top-selling book has been recognized for its ability to guide readers to improve a wide range of interpersonal skills and to apply these to personal, social, and workplace relationships. Superior coverage of cultural diversity, ethics, interpersonal communication in the workplace, and the workings and effects of technology make The Interpersonal Communication Book the best choice for preparing to communicate successfully in today's world.