96 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall

Star Ratings

4.9 out of 5

Explains

4.9

Listens

4.9

Courtesy, Respect & Concern

5

Knows Medical History

4.9

Time Spent with Patient

4.9

Patient Rating of Doctor

4.9

8 Patient Comments

Reviewed on Feb 5, 2019

we have the best behaviour team staff that have been caring for my mother's Dimentia. they are all professional, respectful and always listen to the families and patients concerns. My mom loves going to the doctor to see Christine Nelson shes the best in the field and very nice.

Reviewed on Feb 5, 2019

The health care provider is awesome.

Reviewed on Jan 21, 2019

great visit. received answers to all our questions. really appreciate the note that the doctor send home with us on the medication changes.

Reviewed on Dec 13, 2018

The care provider was very helpful!

Reviewed on Aug 7, 2018

My mother's provider Christine Nelson has been a blessing to our family treating my mother for Dementia. Christine Nelson is the most nicest, respectful and professional in her field. We would recommend her to our other families and friends if they have a family member that suffered from Alzheimer's. We love her and best of all my Mother really likes her too. For us is a win-win situation!

Reviewed on Aug 7, 2018

The care provider took the time to speak with me and my mother as I interpreted the information to my mother and always took her time to make sure we understood.

Reviewed on May 7, 2018

this was a very good experience. Dr. Nelson did not rush me and listened to my questions and gave me answers I could understand. Thought she was a very good representative of the Clinic