Repeat Prescriptions

The practice offers patients a number of ways to order a repeat prescription:

All Prescriptions take 48 hours (2 working days) excluding bank holidays. Prescriptions ordered on a Friday will be ready on Tuesday.

Prescriptions ordered on Friday will be ready after 2.00pm on Tuesday. When ordered the day before a Bank Holiday, collection will be after 2.00pm the second day of re-opening.

Anything ordered when the surgery is closed, will be ready for collection after 2.00pm, 2 working days from the date the practice re-opens.

At Reception – Hand in the right hand side of your prescription, clearly marking the items required. Or ask Receptionist for a form, on which you will need to fill in the items you require.

On Line – Login to systmOne and order your prescription. If you do not have any login details, please ask your receptionist for details to register.

Pharmacy – Local Pharmacies operate a collection and delivery service for our patients, patients are requested to inform the pharmacy when prescriptions are ready to be collected.

Via Post – You can also post a prescription request to us, again ticking the items that are needed. If you enclose a stamped address envelope we will return the signed prescription to you, however, we cannot be held responsible for any delays with the postal service, so remember to allow yourself enough time when ordering, to guarantee that you will not run out of medication.

We are sorry but we CANNOT accept telephone requests for repeat prescriptions.

Please remember to order your prescription before you run out of medicine as the prescription will be ready in TWO working days [Excluding bank holidays and weekends].

All prescriptions ordered will be ready for collection after 2.00pm, 2 working days later. This means that if you place your order on Monday it will be ready on Wednesday after 2.00pm.

At times your medication may need to be reviewed and doctor may leave a message for you.

Thank you for your co-operation in this matter.

About your Prescription

When you get your prescription, it comes in two parts. One part you give in to the chemist, and the other part you keep and can use to repeat medicines.

The white side is the part you keep and if you want to repeat your prescription, then you tick the items that you want and bring it into the surgery.

Here is what the part you keep looks like, and what each part means:

CONFIDENTIALREF : 995571

The REF: number is your unique patientcomputer number,which you can quote when ordering your repeat medication if you wish.

Miss Claire Patient512 Mouse HoleStockton on TeesTS19 0ZF

Your name and address

Items issued on 30/05/2013

These items were issued on the date that the slip wasprinted.

CAPTOPRIL tabs 25MGTake one three times a day168 tabs (2/0) Exp: 07/03/14 Prev: 54 days

(2/0) means that this item has beenissued twice. The last issue of this item was 54 days ago.This item can be re-ordered until the expiry date, which isExp: 07/03/14

CO-CODAMOL TABS 8/500Take two tabs four times a day as requiredUse for pain100 tabs (1/1)

This is a new item, and can only be issued once–(1/1)It is not a repeat prescription, andmust be reauthorised by your doctor.

This item canalso be re-ordered until the expiry date, which isExp: 07/03/14However, it cannot be issued to you until you are near the end ofyour tablets – if you request the prescription too soon, it may not be issued –there is usually about 10 days leeway.

NAPROXEN TABS 250MGTake one twice daily60 tabs (6/6) Prev: 54 days

This item mustbe reauthorised by your doctor beforefurther prescriptions are issued.Your doctor may ask to see you for review of yourmedication beforeissuing any more prescriptions.

Prescriptions Charges and Exemptions

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

From 1 April 2016, the charges are:

Prescription (per item): £8.40

12-month prepayment certificate (PPC): £104.00

3-month PPC: £29.10

If you will need to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £8.05, whereas a three month PPC will cost you £29.10 and a 12 month PPC £104.00.