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Summary

This book describes developments in labor management technology that can mitigate the challenges faced by business, industry, and health case (e.g., squeeze on profit margins, an increasingly competitive labor market, and ever increasing regulations), generating results far beyond what most may now think possible. It explains how the latest software can use data from time and attendance and related business systems to create visibility into the work environment at every level. The result is potential problems and unnecessary expenses often can be headed off before they occur.The tentative contents is: (1) How I Got Started in this Business; (2) How Labor Data Technology Is Being Used to Run Companies Better; (3) Using Labor Data to Achieve Financial Goals and Maximize Profits; (4) Using Workforce Management Technology to Enhance Operations, Quality, and Compliance; (5) How Automated systems Made Life Easier; (6) Boosting Employee Retention and Esprit d'Corps; (7) The Many Benefits of Workforce Management Technology Scheduling; (8) How Automated Systems Can Help Companies; (9) Adding Value to Data through Collection and Distribution; (10) Mission and Communication; (11) Need for a Business Case; (12) What to look for and Consider; (13) Creating a Mission-Based Workforce Management Technology System.

Author Biography

LISA DISSELKAMP is President of Athena Enterprises, a management consulting firm specializing in time and attendance system implementations and workforce management business processes. Her clients range in size from a few hundred employees to more than 70,000. She has spoken before such organizations as the American Payroll Association, the Institute of Management Accountants, the Society of Human Resource Managers, the Society of CPAs, and the Service Corps of Retired Executives.

Table of Contents

Foreword

p. xiii

Preface

p. xv

Acknowledgments

p. xix

The Emergence of Workforce Management Technology and What it Can do for your Business