Maximizer CRM Reviews and Cloudswave Rating

Troubling

From GetApp

Having used Maximizer for over 25 years I am always disappointed that with each new version it gets worse. Now they are trying to coral their customers into the cloud. What once was an iconic product is now unstable that will make you regret your purchase and be on the look for a replacement. Please go back to Version 3. It was the best!

Pros : I can't find another product that comes close to the feature set.

Cons : Updates lack integration. Promised features don't work properly. Failure to integrate well with Microsoft updates. Complex SQL setup. Expensive support. Users constantly on guard against the company extorting them into more expensive upgrades.

no thought for small companies

From GetApp

Maximizer is built for large companies, they give little or no support, they don't back their resellers. You pay for a maintenance service in Australia and they don't bother to contact you back even after many phone calls, but if you ring head office in Canada, amazing they ring you within hours

Pros : Had program since 1994 original Tracker, has some good features

Cons : Product support non existence, no thought for small companies, too complicated for mobile use, offer add ons then you change one program and they drop it, use to connect to palm device real easy

Good product but the support could be better

From GetApp

I've been a maximizer customer for about 8 years. Good product but the service, even for paid maintenance contract subscribers, could be better. The training resources are a bit weak. Its suited for larger companies with tech staff who can implement and maintain this database. I love the product.....but the service is a work in progress.

We are a tourist office and we look for new commercial or business partner to increase the number of tourists in our city Lausanne. All the fonctionnalities to follow and select our different partner are online, no need to custom the product except the User defined fields, which can be customed by a master user in accordance with the user needs. Not neccessary to have a programmer on site.

What do you dislike?

Not so good integration between Outlook calendar and Maximizer calendar.

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