How to use dual sim in Huawei P smart

Hello everyone, I have bought a P smart last year, the model is FIG-LX1 8.0.0.159(C432). Have searched all over the internet this should be a dual sim phone and it actually has two sim slot, but there is no sim manager in the setting hence can not use the seconde sim card. Some forum says its using a single sim firmware need to upgraded to dual sim firmware, just have no idea where to get the dual sim firmware. Could anyone help me with that, many thanks

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Best answer by Max14 February 2019, 10:35

Hi @lazerworx, welcome to the community!

Please remeber that sharing your IMEI on the community is agains community guidelines. Only send your IMEI to a Huawei Moderator or Huawei Support-team member when asked. Keep your personal information safe. :)

Unfortunately your device is a single-SIM phone. You won't be able to use it as a dual-SIM device since it was not manufactured to be one (is missing the necessary hardware). If it was advertised otherwise we kindly suggest returning it to the retailer.
If the device has only one IMEI numbers it is definitely a single-SIM phone, the model number also points this out (FIG-LX1).

3 replies

Please remeber that sharing your IMEI on the community is agains community guidelines. Only send your IMEI to a Huawei Moderator or Huawei Support-team member when asked. Keep your personal information safe. :)

Unfortunately your device is a single-SIM phone. You won't be able to use it as a dual-SIM device since it was not manufactured to be one (is missing the necessary hardware). If it was advertised otherwise we kindly suggest returning it to the retailer.
If the device has only one IMEI numbers it is definitely a single-SIM phone, the model number also points this out (FIG-LX1).

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