Deputy Glossary

What Are Workforce Management Tasks?

Workforce Management Tasks give employees the ability to create and assign one specific task, or a unique group of tasks. These should be easy to create in order to assure proper usage. Once completed, the recipient should be able to mark this task as completed in order for the creator to assure completion. In addition, the creation and completion of these tasks should be stored for later reference to allay any confusion as to the task’s creation or completion. More recently, with the advent of web and app-based systems, these tasks are entered and completed via a smartphone for a more efficient entry method. These systems also allow for creating recurring tasks which offers a pre-assigned group of tasks that occur on a regular basis. Examples include a store opening set of tasks which would include turning on the lights, counting the cash in the till, and setting up displays.