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MS Word 2002 OPENS & CLOSES Slow

elijahmobile

Posted 30 December 2005 - 03:52 PM

elijahmobile

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41 posts

My Ms Word 2002 is part of MS Works 2004. When I uninstalled Word 2002 which was originally installed at the factory by Dell, and reinstalled it with the version on the Works Disk, I found it was a newer version - Microsoft Word 2002 (Version 10.6764.6735) SP3. This newer version both OPENS and CLOSES at least twice as long as the previous version - and painfully long compared to any version of Word I've ever seen.

Retired Tech

Posted 02 January 2006 - 07:37 AM

elijahmobile

Posted 02 January 2006 - 10:57 PM

elijahmobile

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Topic Starter

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41 posts

Did a successful Detect and Repair - no change.

Another thought - Adobe Acrobat 6 Standard has added Menu items to Word (Acrobat Comments and Adobe PDF to the right of Help) which have never worked right and which I don't need - there is even 2 sets of them now - I doubt that they have anything to do with this problem since they've been there right along, but is there anyway to delete them?

elijahmobile

Posted 04 January 2006 - 05:39 PM

elijahmobile

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Topic Starter

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41 posts

I found on the Adobe support database how to remove the PDFMaker feature from Office XP. I did so, as well as deleted NORMAL.dot to remove the dead Menu entries. WORD now OPENS slightly faster since it doesn't have to install PDFMaker, but still CLOSES just as slow.

I'm glad to have this removed - but it obviously wasn't the cause of the current problem.

Retired Tech

Posted 05 January 2006 - 12:13 AM

Retired Tech

Retired Staff

Retired Staff

20,563 posts

You can use XP defrag and also run prefetch again, (this will cause it to take longer to boot for the next few boots while windows loads the files for existing software, but after cleaning 1821 registry errors it may have a few stuck in there)