What do we use your information for?

To improve customer service:Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions:Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails:The email address you provide for order processing, may be used to send you information and updates pertaining to your order/booking.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

Do we disclose any information to outside parties?

No. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Providing us with an admin account on your site, or a site backup for support

When requesting support, we sometimes ask for either a site backup or an admin account which helps speed up the process of solving an issue. This is of course up to you if you feel comfortable doing so. Any admin account details or or data/files in your backup are strictly confidential and will not stored or released to any 3rd parties.

Backups provided by a client will always be installed on a local environment (never on our server). Backups will be completely removed from our local environment either at the request of the client or once an issue has been resolved

All that we ask is that any details are sent to us via email at This email address is being protected from spambots. You need JavaScript enabled to view it. and NOT on the forum

JoomJunk.co.uk is not affiliated with or endorsed by the Joomla! Project. It is not supported or warranted by the Joomla! Project or Open Source Matters. The Joomla! logo is used under a limited license granted by Open Source Matters, the trademark holder in the United States and other countries.