Real-Time Customer Connection

In our on-demand world, your customers deserve real-time communication. Providing job details and real-time updates has never been easier for field technicians and homeowners.

Introducing ProAssist

Next Gear Solutions is excited to introduce ProAssist, a product for field-based service and repair technicians to close the gap in communication with homeowners by providing details about the job and real-time updates.

Easily upload photos

Homeowner or loss contact can quickly and easily upload photos prior to a technician’s arrival which will automatically appear on the job in DASH.

Track on-time arrivals

Text message alerts are sent to the homeowner or loss contact when someone is on their way and upon arrival.

Exceed customer expectations

In our on-demand world, your customers expect real-time, clear communication. It’s a major component of customer satisfaction even in the best of times—and in these days of physical distancing, it’s more important than ever.

Minimize onsite time by collecting key job documentation pre-arrival. The notes and photos entered by the property contact can help you set up the right team and equipment for the job. After the job is complete, receive feedback on every visit with a 5-star survey!

24/7
Live Support

Unlimited
Users

Unlimited
Data

Easy
Installation

Data
Security

Request a demo of ProAssist with one of our experts today.

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