Answer: Routes mapped at a wide zoom level could be
measured as short because of the lack of accuracy in placing the turning
points (when mapping, the closer the zoom level, the greater the
accuracy of placing turning points, and thus the greater the accuracy of
the distance calculation).

Why can't I zoom in close using "Satellite" or
"Hybrid" in the area where I run?

Answer: Google Maps has detailed satellite maps for much of the U.S. and
world, but there are areas where the maps are not in high enough
resolution for zooming in close. We expect that Google will upgrade
these areas over time, so we encourage you to check back at a later
date.

Database Search Questions

There are so many boxes to fill in when I search for routes. Can I
ignore them?

Answer: Yes; you only need to fill in boxes where you have a
special interest. The more boxes you fill in, the more you will narrow
down the number of routes that will appear in your search results.

If this is "America's Running Routes", why do you show a
listing of many countries?

Answer: This is to help our runners who travel abroad. You can
look at a place where you will be visiting and see possible places and
routes to run there.

Map Creation Questions

When I click on the map to make a point on a route, the point
shows up an inch away from where I clicked?

Answer:
This problem has been encountered by users who have upgraded to Internet
Explorer 8.0. At the top of the browser next to the refresh button, there is
a new button that is called "compatibility view" that looks like a torn
piece of paper. Selecting compatibility view will allow your browser to
interact correctly with America's Running Routes.

A mile marker is blocking my next turn when I'm mapping. How do I
click "under" the marker?

Answer: You can prevent the markers (mile, km, start, and finish)
from getting in the way when you're mapping by choosing "none"
for the Route Markers at the bottom of the screen. Selecting
"none" hides all markers. You can re-display the markers by
selecting "mile" or "km".

Is there a way to clear a water station without having to clear the
entire map?

Answer: Yes. You can undo a water station by activating the Water
Tool and then clicking the Undo button. (If the Water Tool is active,
the Undo button undoes the last water station; if the Map Tool is
active, the Undo button undoes the last mapped point).

What are the differences between the "Automatic" and "Manual" options
for the elevation profile?

Answer: When the "Automatic" option is selected, the elevation
profile updates each time you click on the map to add a new segment to your
route. When the "Manual" option is selected, the elevation profile only
updates when you click the "Update Now" button.

What should I write for "City" if my route crosses a number
of city borders?

Answer: Write the name of the city where your route starts. You
can add the other cities in the comments box.

Will leaving my e-mail address on the submit page mean you will be
sending me e-mails?

Answer: We want to have your e-mail address so that we can verify
your running route if any administrative questions about it arise that
need your input. Otherwise, you will receive e-mails from us only if you
request them.

What do I do if, after I submit a running route, I realize I made a
mistake and want to correct it?

Answer: Google Maps supports most newer web browsers (see Google's
list of supported browsers). If you're using an older web browser,
though, you might not be able to access the maps. Our range of browser
support is limited to what the Google Maps functionality provides.

Why isn't my map printing correctly?

Answer: Not all web browsers print the maps the same. This is a
limitation of the Google Maps functionality, and once Google upgrades
their functionality, it will carry over to our service.

Note: This service is not currently tied to the USATF certified courses
database and should not be considered a replacement for the information on certified
courses.