Acronis 9.1 Build 3,677 CRASHING my system repeatedly

I am experiencing a terrible time with Acronis 9.1, most recently, I went to look at the build # so that I could write this post and it crashed my system hard just trying to close the Acronis program.

It is a Windows 2003 Server.

The last successful image was taken using trial software. I uninstalled that version and installed the most recent version as well as putting in a proper serial number. I have 2 identical other W2K3 servers running TI 9.1 fine. Only this one box has a problem and it crashes only for Acronis software, everything else seems to run fine (MCMS 2002, SQL Server 2000, IIS, etc.).

At a loss as to how to explain this to my boss or client. TI has been good to me up until this point, but if this can't get fixed obviously it's a deal killer.

I can tell you that I'm having the same type of problem with Win XP Pro with all current updates. I do fine picking folders to update but when I go to back up I get the Blue Screen of Death. This is a brand new install. Hope someone can help us out. I haven't been able do any backups.

Note that you should create new Bootable Rescue CD after installing the update.

If the problem still persists with the latest build of the corresponding Acronis True Image version then please do the following:

- Open Computer properties either by right clicking on My Computer icon and choosing Properties or by opening System properties in Control Panel;

- Go to Advanced tab;

- Press Startup and Recover Settings button;

- Choose Small memory dump in Write debugging information box;

- Close all the dialog windows by clicking OK buttons.

Then please reproduce the system crash and collect the mini-dumps created.

Please also provide us with the following information:

- Create Acronis Report and Windows System Information as it is described in Acronis Help Post;

- Describe actions taken before the problem appears step-by-step.

Then please submit a request for technical support. Provide the files and information collected in your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.