Beverage Server

Overview

Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino St. Louis we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

Provides personalized service and uses guest name

Resolves service problems according to guidelines

Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos

Promotes casino events and programs

Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round

Monitors guest consumption of alcohol and intervenes as needed according to guidelines

Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests

To be successful in this position it will require the following skill set

Must be 21 years of age

High school diploma or equivalent

Read, write legibly, understand and speak English

Excellent customer service/communication skills

Count money and change correctly

Know or is able to learn tray service, cocktail ingredients

Available to work required schedule which may include nights, weekends, holidays and overtime as needed

Must meet professional appearance standards as prescribed by company policy

Must be physically mobile with reasonable accommodation

Must be able to respond to visual and oral cues

Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time

Able to tolerate second-hand smoke, noise, bright lights

Able to work at a fast pace in often crowded/noisy environment

Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!