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JotForm is a freeonline form builder which helps you create online forms without writing a single line of code. No sign-up required.

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Answered by
CoachStricklin
on May 04, 2017 at 01:43 PM

I have not deleted any submissions. This is the only form I have. It islinked to a paypal account and I have received 2 payments but nosubmissions are showing up....

JotForm Support

Answered by
Kiran
on May 04, 2017 at 01:58 PM

I have also checked the email history log and see that there are no notifications received for the form submissions. Could you check with the users that they have made the payment using the PayPal that is redirected after submitting the form?

I have also checked the submissions and see that there are few submissions are not completed with the payment.

These are the submissions that failed to complete the payment successfully. Please refer to the following guide that provides you more information about incomplete payments.