Enable faxing for a group of users

You can enable inbound faxes for users linked with a Unified Messaging (UM) mailbox policy. By default, when you enable users for Unified Messaging, users can't receive fax messages until you specify the URI for the fax partner server, deploy a fax partner server for your organization, and enable faxing on a UM mailbox policy. If the option to allow incoming faxes is disabled on the UM dial plan, the users linked with the UM mailbox policy still won't be able to receive faxes. Similarly, if the option to allow incoming faxes is disabled on an individual user, that user won’t be able to receive faxes.

You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging permissions topic.

Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

Before you perform these procedures, confirm that a UM mailbox policy has been created. For detailed steps, see Create a UM mailbox policy.