Frequent Fixer

Frequent Fixer is a heavy equipment manufacturer. Frequent Fixer’s accounting policy for the accrual of the costs of product recalls consists of two methods. The first is the accrual of “small campaigns” that are subject to a threshold of $100,000 (total campaign costs per product). Small campaigns are estimated and recorded together with the warranty reserve at the time of sale, since all payments related to such campaigns are expected to fall within the warranty period. The second is the accrual of “major campaigns” when announcement of the recall campaign is made. A major campaign involves consideration of numerous variables (for example, the number of defect occurrences, public safety issues, public relations concerns, evaluation of potential litigation, and so forth) and requires management approval prior to being announced.
As part of a review of its accounting policies, Frequent Fixer began an internal evaluation of its product recall costs and its ability to reliably estimate and record product recall costs at the time of sale. The following summarizes the costs of announced product recall campaigns by Frequent Fixer in recent years: 1995 $ 8,000,000
1996 $ 11,500,000
1997 $ 15,500,000
1998 $ 20,000,000
1999 $ 32,000,000
2000 $ 50,000,000

From the data above, Frequent Fixer identified that the frequency and size of product recall campaigns, either voluntarily or mandated by industry regulators, have increased significantly in recent years. Frequent Fixer believes that the increased frequency and costs of product recall campaigns are the result of increases in regulatory activity, the focus on customer satisfaction, and the competitive pressure to perform outside of the contractual warranty coverage period.
As a result of the internal evaluation, Frequent Fixer is proposing to change its accounting policy for major campaigns to recognize a liability at the time of sale to be consistent with small campaigns. Frequent Fixer believes the change in the business environment (i.e., the increased frequency and costs of product recall campaigns), better information, and more experience (historical data) now available allows management to estimate with reliability the costs of future product recalls at the time of sale. Frequent Fixer further believes that an estimate of future product recall costs based on historical experience can be actuarially supported and has engaged an actuary to perform such an analysis. (This is similar to a warranty reserve, self-insured product liability reserve, or incurred-but-not-reported (IBNR) claims reserve.) Frequent Fixer believes that recognizing the costs of product recall campaigns in the period of sale is a preferable

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Kudler Frequent Shopper Program
Kudler Fine food is an upscale specialty food store located in San Diego, California but they also have three sister stores in: La Jolla, Del Mar, and Encinitas where a customer can find in California(Apollo Groups, 2005). Kudler Fine foods was founded and is managed by Kathy Kudler, who is requesting a program that will track customers information on their purchases that they make at any of the three stores using a frequent shopper program. This program will award loyalty points similar to other program such as: Kroger, speedway, or chase banking when a customer uses their card at a retail store they will earn points on their loyalty card.
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