Net Neutrality: What It Is and Why It Matters

The FCC is set to dismantle rules requiring internet service providers to ensure consumers have equal access to all online content.

(Published Thursday, Dec. 14, 2017)

Net neutrality is a simple concept but a dense and often technical issue that has been argued over for years in tech and telecom circles. Now everyday folks are talking about it.

That's because the Federal Communications Commission has scheduled a vote next week to gut Obama-era rules meant to stop broadband companies such as Comcast, AT&T and Verizon from exercising more control over what people watch and see on the internet. The protests aren't likely to stop the agency's vote on Thursday, but activists hope the outcry will push Congress to intervene and will show support for stricter regulation down the road.

Net neutrality has been a hot button before, thanks to assists from Silicon Valley and TV host John Oliver speaking out about what they see as threats to the internet. More Hollywood celebrities have been joining the cry against the agency's direction.

"Long live cute dog videos on YouTube! #RIPinternet. Share what you loved about The Internet," actor Mark Ruffalo tweeted as he urged people to push Congress to intervene. Big-time Hollywood producer Shonda Rhimes tweeted a link to a story about saving net-neutrality on her lifestyle website.

Protestors Rally for Net Neutrality in LA

Protesters gathered in Westwood in a bid to save net neutrality, which is the idea that everyone should have equal access to the internet. The head of the Federal Communications Commission has indicated his plan to repeal net neutrality rules. Ted Chen reports for the NBC4 News at 5 p.m. on Tuesday, Nov. 28, 2017.

(Published Tuesday, Nov. 28, 2017)

Net-neutrality rules bar cable and phone companies from favoring certain websites and apps — such as their own services — and give the FCC more oversight over privacy and the activities of telecom companies. Supporters worry that repealing them would hurt startups and other companies that couldn't afford to pay a broadband company for faster access to customers.

Critics of the rules say that they hurt investment in internet infrastructure and represent too much government involvement in business. Phone and cable companies say the rules aren't necessary because they already support an open internet.

While libertarian and conservative think tanks and telecom trade groups have spoken up against net neutrality, everyday people have been vocal in protesting the rules' repeal.

Since the FCC announced just before Thanksgiving that it was planning to gut the rules, there have been about 750,000 calls to Congress made through Battle for the Net, a website run by groups that advocate for net neutrality. By contrast, there were fewer than 30,000 calls in the first two weeks of November. While Congress doesn't need to approve FCC decisions, it can overrule the agency by passing a law.

Net neutrality also has triggered discussions all over social media, even in groups that typically do not discuss tech policy. In one Facebook group about leggings seller LuLaRoe, one woman's lament about the repeal triggered more than 270 responses. They included questions about what net neutrality was, links to explanations and statements of support. The discussion sprawled into the next day.

Meanwhile, net-neutrality supporters protested outside 700 Verizon stores Thursday, said Tim Karr, senior director of strategy for Free Press, an advocacy group involved in Battle for the Net. In midtown Manhattan, some 350 people came to chant slogans and wave signs.

Parkland Shooting Survivor Calls 'BS' on Politicians' Gun Stance

Marjory Stoneman Douglas High Sophomore Emma Gonzales had a message for president Donald Trump and for other politicians on their failure to enact sensible gun laws: "BS." Gonzales was one of several survivors to speak at a rally held outside the Federal Courthouse in Fort Lauderdale, Florida, to speak out against the gun lobby.

(Published 3 hours ago)

"Access to a free and fair internet is necessary for a functioning democracy," said Lauren Gruber, a writer for a branding agency who joined the New York protest. If the net-neutrality rules are repealed, she said, "it's just another showcase of oligarchy upon America."

Most people don't follow what federal agencies like the FCC are doing, even though decisions can have a lot of impact on people's lives, said Beth Leech, political science professor at Rutgers University. Having celebrities speak out can help spark people's interest, she said.

"Protests that draw average people out into the streets across the country are relatively rare," she said. "It's the rarity that gives them some of their power."

The liberal organization MoveOn is urging Americans to speak up for net neutrality. Democratic senators have called for a delay in next Thursday's vote, while Democratic FCC Commissioner Jessica Rosenworcel urged backers to "make a ruckus." Some Democrats are hoping that the gutting of Obama-era net neutrality rules will become a campaign rallying cry in 2018 and beyond.

"Net neutrality has the potential to motivate young and progressive voters to turn out," said Tyler Law, spokesman for the Democratic Congressional Campaign Committee, which tries to get Democrats elected to the House.

"There will be a political price to pay for those who are on the wrong side of this issue, because net neutrality's time as a campaign issue has arrived," Sen. Ed Markey, D-Mass., a longtime net neutrality supporter, said on a call with reporters Wednesday.

The FCC's commenting system has logged 23 million comments, compared with roughly 4 million for the last blockbuster issue — when the agency approved the net-neutrality rules in 2015. An August study by a data firm backed by the telecom industry found that 60 percent of the comments made this year supported keeping the 2015 rules.

But the commenting system has been messy. The FCC says millions of comments used temporary email accounts from fakemailgenerator.com, hundreds of thousands of comments came from one address in Russia and many comments were duplicates.

Some net-neutrality supporters have become intensely personal in their advocacy. FCC Chairman Ajit Pai and his staff have called out ugly and racist tweets and death threats. Pai also said activists came to his home to post signs that referenced his children. One man was charged in November with threatening to kill U.S. Rep. John Katko and his family if the New York Republican didn't support net neutrality.

Disclosure: Comcast is the parent company of NBCUniversal, which owns this television station.