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This Ceramic Floating Necklace, is so Cute!!! Again, until you hold it in your hand you can"t see the quality craftsmanship, and the precision expertise to put the beauty in these pieces of art.

This was the first time I had made an order online! I got stuck, and called the shop owner, of Glass Water Jewelry. Cyndee, took me through each step of the purchase. She had each piece in front of her, and described each making sure what I was purchasing, I would enjoy! I never felt any pressure, and she was Extremely Patient with me as a first time customer.

I would Highly Recommend this Shop Owner, and will be doing business with her in the Future!!!!!!

This Ceramic Floating Necklace, is so Cute!!! Again, until you hold it in your hand you can"t see the quality craftsmanship, and the precision expertise to put the beauty in these pieces of art.

This was the first time I had made an order online! I got stuck, and called the shop owner, of Glass Water Jewelry. Cyndee, took me through each step of the purchase. She had each piece in front of her, and described each making sure what I was purchasing, I would enjoy! I never felt any pressure, and she was Extremely Patient with me as a first time customer.

Payments

Returns & exchanges

Refunds:
Your 100% satisfaction is a priority for me. If you have an issue, please contact me right away so I have the opportunity to make things right with you. If you are not satisfied with your purchase, please return it within 14 days of receipt for a full refund.

Exchanges:
If you want to exchange an item, it must be done within 30 days of purchase. I will credit or charge your account for any difference in price. Please contact me so I know how I can be of assistance.

Shipping policies

All orders will ship within 1-3 business days from the date of payment. I typically ship within the 'same or next day' as I know how nice it is to receive something right away. All packages will be sent via USPS. Please be sure your address is correct. I will ship to the address listed in your Etsy account. Shipping costs are listed with each item and are combined for multiple item purchases.

International Customers: Orders are usually sent First Class Mail. Depending upon the location of where you live, order can take up to three to six weeks to arrive. Mail can sometimes get delayed in customs. International Priority Mail includes a reliable tracking number and insurance and packages arrive much faster. Contact me for a quote if you are interested in going that route. Buyers are responsible for any customs and import taxes that may apply.

Additional policies

Privacy policies:
I will only use your shipping and billing address, and contact information
- to communicate with you about your order
- to fulfill your order
- for legal reasons (like paying taxes)

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.