Simply Oak is an online furniture store that sells affordable & quality furniture in Singapore. The reason we are here is to make your house looks better with the trending furniture!

WARRANTY

All Products are covered under the 7days manufacturer’s warranty.
Please contact us for help with warranty issues for products you purchased through our company.

DELIVERY

We only ship to the confirmed address provided by Qoo10. Before you pay, please make sure your address in Qoo10 matches the address you would like us to ship to. If not, please let us know before we sent you the package, or we will not be responsible for any loss. hope you could understand.

We will arrange shipping for you within 48hours* after payment cleared.
Estimated Delivery Duration: 3 – 6 Working Days
(*Except Public Holiday & Weekend)

An appointment by telephone is usually scheduled by the freight company. Reattend fees applies if customer absent during the agreed delivery period.

Small Package Deliveries- When possible, your package will ship via SingPost; doorstep service is usually available. Singpost will not notify you prior to delivery.
RETURN

Damaged
For any manufacturing defects and damages in transit, we offer easy replacements.
In case, you receive a damaged product, please contact us within 7 days of receipt. Send us a few photographs with the order number, we will assess the damage and revert within 24 hours. We will either arrange to collect the product and send you a replacement free of charge or just send you a replacement part.
Business Seller Information
SIMPLY OAK (53372413M)
Contact Number: 91498195 (Whatsapps Only)
Email: general@simplyoak.com.sg