Why work at Brown Paper Tickets?

Social impact

Our not-just-for-profit business values seep into everything we do, including how we treat our team. Employees drive company microloan decisions and choose how to spend 40 hours of paid volunteer time.

Rise and shine

Job Openings

Brown Paper Tickets is seeking an Event Support Specialist to provide outstanding customer service from our New York office in Brooklyn! Come join our team and enjoy a casual work environment, 100% employer-paid medical, dental, and vision insurance for full-time employees, up to 6 weeks of Paid Time Off per year, a week of paid […]

Brown Paper Tickets is seeking an Event Support Specialist to provide outstanding customer service from our Seattle office in Fremont (with the option to work out of our Bellevue office). Come join our team and enjoy a casual work environment, 100% employer-paid medical, dental, and vision insurance for full-time employees, up to 6 weeks of […]

Culture

But we do take a few things seriously: recycling, composting, working hard and enriching local communities.

Locations

Global hubs planted in 4 vibrant communities with a dash of yin, a spot of yang. Each near a river (just in case).

Bellevue

Geek out in a lakeside tech town surrounded by splendid views.

Edinburgh

What if you worked in a castle along the Water of Leith? Magic.

New York

Join our growing team of locals and transplants in Greenpoint, Brooklyn.

Seattle

We’re headquartered in Fremont, a hood with a quirky vibe (like us).

Awards

GeekWire Bootstrapper of the Year Winner 2015

Bay Area Dance Watch Best Customer Service for Performing Arts 2010 - 2013

Seattle Metropolitan Magazine Best Places to Work 2015

Departments

Content and Marketing

Crafts everything from tweets to taglines, designs imagery, tells stories in a myriad of methods, improves the customer experience and brings our brand to life.

Customer Service

Live, in-house 24/7 support in English, Spanish, French for event organizers and attendees. A nerve center full of savvy people who love to help. Part consulting, part tech support, this team is unrivaled in our industry.

Development

This whip-smart crew of coders and planners build and maintain our systems and products from the ground up, so they run smoothly day and night.

Fulfillment

Handles all printing, shipping, sorting, badge production and distribution. When your tickets arrive at your door, this crew handled it with care (and a lot of coffee).

Human Resources

The heart of our family, they ensure employees have support, guidance, benefits, pay, policies and a helping hand when needed. Caregivers and enforcers alike.

Leadership

Fearless leaders who sail the ship and chart new waters. Bootstrappers by choice, they use corporate social responsibility as a measure of success and give back to communities.

Sales and Outreach

Full of people who love people, this crew meets, greets and authentically supports as many events, communities and businesses as possible to grow our company. Box office, promotion, strategy, all of it.

Technology

Savvy problem-solvers, this department repairs systems, fixes equipment and finds solutions so that all teams can stay focused and on track.