Please note: If your order includes an item that is particularly large, or if you have ordered in large quantities, our shipping calculator may not accurately give you the total shipping cost for your order. In most cases, this will not be a problem, but in the case of a large discrepancy, you will be notified of the difference and your order may be held pending your reply.

Standard Delivery

Orders usually ship within two business days (Monday through Friday, not including holidays), pending payment authorization and verification. Any items out of stock will be removed from your order and you will be notified via email.

We ship UPS or USPS (UPS will not ship to P.O. boxes). Transit time depends on the shipping method you select. Shipping charges are automatically calculated depending on your order total. At the time of checkout, the different shipping methods and prices will be shown for your selection. Delivery guarantees and estimates are shown during the checkout process when you select a shipping method. Standard shipping is not a time-guaranteed service. Additional shipping fees apply for Life-Size standups and other large items. Check items for details. Standups are shipped FedEx.

Shipping Policy

1. Expected delivery is an estimate of order processing and transit times. Dates in bold are expected delivery dates if your order is placed immediately. Please make sure your order is not needed before the bold date for the shipping method you select. Orders are generally processed within 1-2 business days (Monday-Friday, excluding holidays)

2. Express (1 Business Day and 2 Business Day) orders must be placed by 12:00 PM Mountain Standard Time to be shipped the same business day. Orders received after 12:00 PM MT will be processed the following business day.

3. We do not currently provide Express or Priority ground services to P.O. Boxes, U.S. Territories, or APO/FPO addresses.

4. Due to the size and weight of some items, a special handling charge may be added to your order.

5. Some items are excluded from express delivery services. If an excluded item is in your cart, none of your items can be express shipped. Please place a separate order for items not qualified for express delivery.

6. Please supply both UPS and USPS addresses if they are different. Any package returned to Ziggos.com due to the receiver not being available for receipt or due to a USPS undeliverable address being supplied will have a restocking fee applied to the refund (shipping charges are non-refundable).

7. Please call Customer Service at 888.494.4467 if you have any questions. M-F 9am-5pm Mountain Time.

8. Express and Priority orders may require additional verification. Please provide a phone number that you may be reached at in case we have questions about your order.