Frequently Asked Questions

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Where do I put my recycling? Is this provided in the cleaning services?

Recycling bins are located at all buildings. Please ask our friendly on-site team for further information. Should you wish for this to be included in your weekly clean, a quote can be arranged by your Business Manager.

Why do you only offer cable internet in the suite?

As each company requires different IT services, cable internet is more stable & secure for our clients, especially if they need to access servers remotely etc. Cable internet in our buildings ensures that internet speeds are consistently high, and uninterrupted.

Can I modify the suite and hang items on the wall?

Yes, you can hang your own pictures/artwork/whiteboards on the wall and make modifications to the suite. We do however need to ask the landlords permission to modify the suite. You will be required to return the suite to its original condition (make-good) upon vacate.

How do the printing facilities work?

Network printing facilities are available at most of our locations. Please speak with your Business Manager for further information. Alternatively, your on-site team can print on your behalf. Applicable printing charges are added to your monthly invoice.

Can I advertise my business somewhere within the building?

Do I get a discount on parking if I’m a serviced office client?

If you park casually then rates will be as advertised to the general public. Should you wish to lease a car space on a monthly basis, your Business Manager will be able to tailor a package for you, based on availability.

Can I install a different lock on the suite door?

Yes, you can install a different lock on the door, at your own cost. Your landlord must be notified before making the change and you will be required to return the suite to its original condition upon vacate.