Clinic staff

Denise Klepinger

HIS

Denise Klepinger and her husband purchased The Hearing Center in 1995. She dealt with hearing loss on a personal level as her husband had hearing loss, so she saw the value that hearing instruments bring to the life of the patient as well as family and friends around them. She became a State of Alaska licensed Hearing Aid Dealer in 1998 and has participated in many opportunities to expand her education in order to provide the best possible care to her patients. Denise is a current member of the International Hearing Society.

Ken Klepinger

BC-HIS

Ken Klepinger has been providing expert hearing care for over 2 decades and is the owner along with his wife. Both of his parents were diagnosed with hearing loss and fitted with hearing instruments, so that is what led him in this direction. Over the years he has helped initiate a hearing care program in Russia by training Russian ENTs in the art of fitting hearing aids. He is a member of the International Hearing Society and has won several industry awards including; Outstanding Performance in Helping Hearing Impaired Award and the Beltone Master Hearing Aid Specialist Award.

Heather Musser

HIS

Heather Musser is the daughter of Ken and Denise and is a State of Alaska licensed Hearing Aid Dealer. Heather completed the Hearing Instrument Sciences course through Alan Lowell Seminars Hearing Healthcare Professional University and is currently working toward National Board Certification.

Clinic reviews

Read 18 verified patient reviews for The Hearing Center! Their average review score is 5 ().

“She was friendly and helpful. This was 2 seconds after she opened the doors in the morning.”

Karl H. of Skagway, AK Review verified by phone

5 out of
51.

“Customer service is great. Cherry, Heather & Ken all want and support what's best for me & what best meets my need. Their slogan seems to be, like Oticon, people first.”

S T. of Juneau, AK Review received via mail

5 out of
51.

“I've been a client of The Hearing Center for over 20 years and have found Ken and Denise to be very knowledgeable and accommodating. They keep up w/new technology and treat me w/courtesy and respect. My problem becomes their problem and they solve it. I recommend The Hearing Center without reservation.”

Bob A. of Craig, AK Review received via mail

5 out of
51.

“I like the kind service and their understanding of the needs we have as seniors. Thank you, Ken, for all you do for us. Best service that comes our way.”

Edward J. of Ketchikan, AK Review received via mail

5 out of
51.

“Ken was very focused & very professional. I felt that I had a very good evaluation. All my questions were answered. Yes, I would recommend The Hearing Center to others!”

Beverly H. of Petersburg, AK Review received via mail

5 out of
51.

“Great service after getting hearing aids!”

Wayne J. of Ketchikan, AK Review received via mail

5 out of
51.

“All the staff are very helpful and put you at ease. They go over and above to ensure my satisfaction and always get me right in.”

Alan J. of Juneau, AK Review received via mail

5 out of
51.

“I liked the courtesy and friendliness of the hearing center.”

Marjorie Q. of Juneau, AK Review received via mail

5 out of
51.

“I appreciated the friendly, comprehensive and competent service. I also appreciate the open invitation to return for check ups and problem-solving help if needed. My experience with The Hearing Center has been excellent.”

Art P. of Juneau, AK Review received via mail

5 out of
51.

“I like the very helpful and courteous service. They were very prompt in taking care of small or big problems, whether drop ins or for appointments. Always ready to serve their customers.”

“The after sales follow-up was very professional and the doctor had a great attitude, courteous service and was very good at explaining things and opinions I had available to me for my choices of style. Very helpful and had a great knowledge.”

Steven G. of Juneau, AK Review received via mail

5 out of
51.

“I came in to get a hearing aid and brush. They gave me the brush and cleaned the hearing aids. Very courteous, helpful and friendly. ”

Bob L. of Anchorage, AK Review submitted online

5 out of
51.

“Ken and Denise are very patient, kind and understanding. They know what they are talking about. Great people to do business with!”

Margaret W. of Juneau, AK Review received via mail

5 out of
51.

“Good, friendly service. They sell and maintain good products. Very service-oriented for the customer and very helpful.”

George N. of Juneau, AK Review received via mail

5 out of
51.

“They are very knowledgeable about their product and very nice and helpful. Always willing to help with any problem!”

Lala V. of Juneau, AK Review received via mail

5 out of
51.

“They are personable, respectful, and helpful. Great service and good products!”

More information

About this clinic

The Hearing Center offers expert hearing care services to patients of all ages. Our highly experienced clinical professionals provide specialized testing, evaluations and offer the latest technology advanced hearing devices that are available. We can help you make the best choices for all of your hearing needs to ensure a better quality of life through better hearing.