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Moon & Back

Rating

1 of 5 stars

Posted

June 29, 2019

messed up my facebook pixel replacement. though i contacted them they blamed facebook itself. and then i contacted w facebook and shopify support. and they asserted that it happens coz of multiple pixel firing coz of placement. shopify reconnected me and this app support team again.. and i never heard back from them.. this app gave only headache and waste of time

Developer reply

July 8, 2019

Hello Moon & Back,

we are sorry about this; we would certainly not want any of our customers to have bad experiences from using our platform. We are investigating to see whether we can fix the issue. As our app is removed so we should no longer have any impact on your website, however we still see two different pixels.

We noticed that the IDs used on the second pixel is not one of the IDs that we normally use. Having two pixels is not supposed to be a problem, it might be an issue with the set-up of one of the pixels.

Give us few days more to keep looking into this issue. We will reach out to you at the soonest!

Used Horse Stuff

Rating

5 of 5 stars

Posted

June 24, 2019

I am exclusively using the app for SMS re-targeting and so far so good! Looking forward to the metrics after 30 days. I was worried that this would be too intrusive but you can adjust the messaging to make it fun and safe for your customers.

Malumali

Rating

5 of 5 stars

Posted

June 17, 2019

Best app for SMS retargeting, abandoned cart and campaigns. No issues at all with the app! Best app for retargeting!

Shop The Coolest

Rating

5 of 5 stars

Posted

June 16, 2019

Great app. It works wonderfully with our shopify store. The default built in abandoned cart shopify provides has not done a single thing for us. As soon as we imolented carts guru we started seeing results in our return traffic as well as orders. It also provides good reporting metrics so you can get more insight into your abandonment cart problem. Overall we are very pleased with carts guru and recommend it to other stores who are serious about making money.

Best app for SMS retargeting, aban cart and campaigns. No issues at all! Love the dashboard and reporting features too!

Waiākea Hawaiian Volcanic Water | Store

Rating

5 of 5 stars

Posted

June 6, 2019

Great app for recovering abandoned carts. You can use email, SMS, and Facebook messenger. My only criticism was the cost of the old program ($49 pus 3.5% of sales), but with their new program that should go down significantly.

Total Tea & Chiroflex

Rating

5 of 5 stars

Posted

June 6, 2019

I have used a few different abandoned cart services and this one has to be the best. It is very in depth. I was a little unsure how to run it and they set up best practices for me. The SMS messages is what sets this apart for me. We have brought in so many purchases via SMS.,

BackSail

Rating

5 of 5 stars

Posted

June 5, 2019

Carts Guru is a great app for retargeting. Saves a lot of abandoned carts, and more than pays for itself if you're doing any kind of volume.

Gabriel-Paris

Rating

5 of 5 stars

Last edited

June 5, 2019

Amazing app !! Their team support is very competent and help me so much with my previous troubles

All in one, sms ,mail and messenger !

mShopsOutlet

Rating

5 of 5 stars

Posted

May 30, 2019

Carts Guru lets you customize your retargeting. From texts or emails, get a hold of your abandoned checkouts.