Frequently Asked Questions

What If I don’t have a Medical Marijuana Recommendation?

No Medical Marijuana Recommendation? No problem! Getting a Medical Marijuana Doctor’s Recommendation is now as easy as video chatting with a licensed doctor. For your convenience we have a team of HIPAA compliant doctors on call. Apply now at hellomd.com.

How do I get verified?

In order to get a delivery, new patients must be verified by providing proof of eligibility to use Medical Marijuana in California in compliance with Proposition 215 and SB 420. Verification only takes a few minutes. To get started, create an account and submit your documents through our secure registration form.

What are your hours of operation?

We are available for delivery from 11am to 11pm daily.

Where do you deliver?

Currently, we deliver to West Los Angeles and the surrounding areas. To see if we deliver to your location, please check our delivery map.

Do you accept credit or debit cards?

We accept cash and credit card as valid forms of payment. All payments are made in person at the time of delivery.

Can I place an order in advance?

No, all orders are placed on demand and drivers arrive within an average of 30 minutes.

Can I place an order by phone?

Yes, to place your order by phone give us a call at (323) 450-7708.

I have a promo code. Where do I enter it?

Once you have placed an online order, proceed to the cart checkout and click on "Enter Promo Code" below the order summary. Enter a valid promo code and the savings will be automatically applied to your total.