Oracle Database Developer / Administrator

Start Date: 2006-01-01End Date: 2006-06-01

Description: The project involved maintaining customer information and ensuring efficient data retrieval as required for core decision making. There were many development projects which were going on, as a result of ever growing demand of new databases in the organization, the development projects were more client based, which included all the client related information as well as investment data, other tasks also included supporting production databases.

Business Analyst

Start Date: 2005-09-01End Date: 2006-04-01

Environment: Rational Rose, MS Visio, Rational RequisitePro, SQL, Oracle, MS Office, Windows NT/2000, JAVA, Rational Clear Quest, Rational Clear Case, Test Director, Winrunner, Actuate. US Bank is the 6th largest commercial bank in the United States. The company operates 2,499 banking offices and 4,867 ATMs, and provides a comprehensive line of banking, Discount brokerage, Insurance, Equity investments, Fixed Income Investments, Annuity, Mortgage, Trust and payment services products to consumers, businesses and institutions. MSA Migration is to convert the MSA (old) platform operating under Oracle forms 3.0 to the new US Bank platform under Oracle 9i. • Performed Feasibility Study and Risk Analysis respectively to define Project Scope and identify Risk Areas. (Used Problem Statement, Business need, Cost/ Benefit Analysis etc) • Extracting the business requirements from the stakeholders keeping in mind their need for the application and documenting them using Rational Requisite Pro. • Attended various Product specific Workshops to identify the major enhancements to be made to the system. • Implemented the entire Rational Unified Process (RUP) methodology of application development with its various workflows, artifacts and activities. • Worked with the Enterprise Risk Management team and suggested business in providing the suggested Risk level for customers and how to Manage Risks (Used Moody's Risk Analyst) • Worked on Actuate's Enterprise Reporting and Data Integration with the Business and development team. • Worked with the Enterprise Risk Management team in Measuring and monitoring Risks to enhance values. (Used Moody's Risk Analyst for Risk Projection and Risk Calculation) • Facilitated (JAD) Joint Application Development sessions to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people. • Used Visio to carry out the business modeling and object modeling effort to develop the business architecture for the application for rapid and controlled Application development. • Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS) for the Web based application. • Developed Regression Test Plans for on-line Accounting Facility for tracking Historical Cash and Securities Positions on Trade, Contractual, and Actual Settlement Date to allow real time records check. • Worked on various change requests for various projects and conducted interviews with the business and development teams to assess the impact of the changes. • Performed Business Process Analysis and met with the business and development team to document the 'As Is' and 'To Be' process flows and mocks ups screens. • Wrote test cases and test scripts for the User Acceptance Testing (UAT). • Interviewing area experts like Architects, Business line and Development asking detailed questions and carefully recording the functional requirements in a format that can be reviewed and understood by both Business and Technical teams. • Worked with the POS Support team in Auditing and Tracking the POS hardware and software • Analyzed Business Requirements performed gap analysis and segregated them into high level and low level Use Cases, Activity using Rational Rose according to UML methodology thus defining the Data Process Models. • Supervised the testing process from post development through build, system and integration testing. • Guided a team of automated testers to design, develop and implemented automated test scripts using Mercury Win runner. • Managed Change Requests which covered Basic Auditing for various bank related Compliance issues.

Senior Analyst

Logistic Analyst

Start Date: 2000-06-01End Date: 2003-08-01

Logistics Property Analyst for Headquarters, Defense Logistic Agency. Ensured all property is inventoried and entered into the data base. Managed vendor warranty issues with all IT equipment. Maintained a supply of exchange/loaner replacement equipment which impacted the mission and readiness. Prepared reports to manage and exercise control over supplies, equipment and other material. Procured items totaling $1.5 Million; established contacts with eight local vendors: to gather data and information to make, justify, and defend controversial proposals and recommendations, and to negotiate and reach agreements with those who may have conflicting interests. Determined appropriate action and initiated service process for computer moves and installation projects. Work involved receiving and disposal of all obsolete equipment. Responsible for receipt and recording of verbal, telephonic, and e-mail requests for trouble tickets related to equipment maintenance and repair. Determined appropriate action and initiated service process. Operated a broad range of supply management systems and acquisition programs.

Leader, Technologist, Systems Thinker, Agile Guru

Timestamp: 2015-12-25

Multidisciplinary thought leader with experience across the disciplines of software engineering, systems engineering, and enterprise architecture. Possess deep, hands-on technical experience in every facet of the Software Development Lifecycle (SDLC). Proven track record leading teams in the conceptualization, design, implementation, and support of high-visibility, mission-critical enterprise software applications. Extensive leadership experience as an Air Force officer and in technical and managerial lead roles within the industry. Devotee of Agile development and the principles of Servant Leadership: Certified Agile Scrum Master (2010), Certified Scrum Practitioner (2013). Recognized for excellent analytical, planning, and communication skills. Currently holding a Top Secret clearance.Languages: Spanish - Fluent, Portuguese - Conversational

Customer Service Technical Support

Start Date: 2007-04-01End Date: 2008-06-01

Interact with customers to provide information in response to inquiries about products and phone services. ♦ Handled and resolve customer's complaints. ♦ Assist individuals interested in opening accounts for various phone service and internet services. ♦ Accurately gather personnel information by phone. ♦ Receive orders for services to be installed, turned on, turned off, or changed. ♦ Resolved complaints about billings and service provided by the cell phone provider. ♦ Explain how to use equipment and solve any equipment problems. ♦ Experience using multi line telephones, fax machines, and personal computers. ♦ Senior sales representative who trained co-workers on safety and received numerous outstanding performance recognitions ♦ Responsible for serviceability of equipment valued over $1 million dollars.

Waves Subject Matter Expert/ C-RAM Electronics Field Engineer

Start Date: 2013-08-01End Date: 2014-03-01

Responsibilities Conducts technical analysis of product implementations, modifications and enhancements to components of the C-RAM system-of-systems in accordance with specific customer specifications and implementations. Provides network engineer skills as a subject matter expert. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution. Assesses product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on-site representative to customers organization Perform repairs in accordance with existing system documentation, commercial and technical manuals, and in coordination with unit representatives for access to system equipment. Provide installation, integration, testing, and support to a Sense and Warn Intercept (SnWI) System of Systems (SoS) in Operation Enduring Freedom (OEF Completes a Mission Work Order (MWO) documenting all repairs, maintenance, and training action taken at a field site, training location, FOB, RSC Provide Help Desk support based on demonstrated problem solving and communication skills Install/De-Install Speaker Towers, Antenna's, Cable Wiring, ISU, TRX-401, MDU Troubleshooting (Waves Functionality, Network Administrator, Cable Wiring and communication discrepancies). Integrated indirect fire sensors, local area networks, command and control suite including COTS, GOTS, military, and proprietary equipment: Forward Area Air Defense Command and Control (FAAD/C2)/C-RAM C2, the Air and Missile Defense Work Station (AMDWS), Lightweight Counter Mortar Radar (LCMR), Wireless Audio Visual Emergency System (WAVES), WARN 3, C-NET, Centurion 20mm Phalanx Close-In Weapon System (CIWS), and additional counter-battery radars as available (Q-36 and Q-34)

Installation Security Officer

Start Date: 2010-02-01End Date: 2011-05-01

Worked as a armed and uniformed security personnel, investigating any security breech in security of the installation. ♦ Trained as an armed security officer ♦ Supervised up to 20 Expats and Civilian Contractors on search lanes and Holding Area ♦ Responded to building security fire alarms, provide appropriate escort for event offering deliveries, address, and/or assist with any suspicious or questionable person(s) and/or activity. Assist with accommodating visitor and/or member requests for direction or information; document by written report any security incident ♦ Monitored uncleared construction contractors and other uncleared personnel while performing the daily functions in and around the secure site. Supervised a team of four personnel. ♦ As directed, coordinate access for contractor vehicles and personnel; personal security badging within the facilities to include construction sites. ♦ Maintenance on Tower Lights ♦ Develops, and administers security programs and procedures for classified or proprietary materials, documents, and equipment ♦ Studies and implements federal security regulations that apply to company operations. ♦ Obtains rulings, interpretations, and acceptable deviations for compliance with regulations from government agencies. ♦ Prepares manuals outlining regulations, and establishes procedures for handling, storing, and keeping records, and for granting personnel and visitor's access to restricted areas and materials. ♦ Conducts security education classes. Investigates security violations and prepares reports specifying preventive action to be taken

Field Service Engineer

Start Date: 2012-10-01End Date: 2012-12-01

Directed and supported the installation, with repair, maintenance and operation of Force Protection communications and electro-optical equipment. • Performed routine system maintenance and computer system with administrative functions. • Knowledge of, and capable of using, force protection operating systems and database management systems. • Conducted analysis of system operations with experience in fault detection, isolation, and correction of computer systems and individual peripheral devices. • Available for assignments to various OCONUS sites for extended terms with the ability to evaluate and document field operational capability and report results to the customer and program office. • Experience with direct systems integration, software, and electro-mechanical systems. • Hands-on experience with RAID tower-based sensors and aerostat-based sensor and communications equipment to include installation, operation, maintenance & repair, and training military personnel in their use. • Prior completion of training for BETTS-C and RAID tower / systems. • Ability to plan, schedule and complete all activities required to meet established goals with excellent written and verbal communication skills and knowledge of Military protocol.

Material Handler/Dock Associate

Start Date: 2006-03-01End Date: 2007-04-01

Performed duties as the window, distribution, markup, and bulk mailing clerk. ♦ Managed and maintains accountability of the receiving/shipping operation personnel and equipment. ♦ Weighed and computes mailing cost of letters and parcels base on weight and destination. ♦ Answered questions pertaining to mail regulations, procedures, postage rates and mail delivery. ♦ Prepared weekly and monthly reports. ♦ Ensured all postal equipment were maintained and serviceable. ♦ Received and registers all complaints regarding mail theft, delivery, lost mail and damaged mail. ♦ Trained and supervised seven postal clerks. ♦ Prepared claims, tracers and inquiries. ♦ Maintained security in according to postal regulations for registered, certified and other special classes of mail. ♦ Directed and facilitated routing and transportation of mail. ♦ Ensured that mail was delivered and picked up on time from incoming and outgoing trucks. ♦ Managed the mail distribution center. ♦ Picked up and deliver all mail to the appropriate offices. ♦ Secured all funds at the end of the day and closed out end of day reports. ♦ Ensured that all the postal clerks were trained on all new postal equipment. ♦ Performed on the spot counter check corrected and taking steps to maintain and improve efficiency. SECURITY CLEARANCE ♦ DOD Secret Clearance

Business Process Analyst

Start Date: 2004-08-01End Date: 2006-12-01

My work was on IOTPS (Integrated Online Transaction Processing System) which included online banking and mortgage loan processing application. Keybank is a diversified banking; financial and secondary mortgage company that provides a broad range of financial operations. Their online service allows customers to carry out a standard banking operations such as bill payment, funds transfer between accounts, and balance checks. Their Online Mortgage Loan Processing system was also being converted from manual to online. Based on existing forms and new requirement identification, systems were defined and developed to retrieve existing customer data from legacy systems, capture new data related to mortgage and then connect to credit history agencies, propose different options for loans approval and process the loan. The project used RUP process as methodology .The online services provided 4 different sections in all: online banking, online bill pay, online mortgage loan processing and online brokerage. This project involved Business and requirements analysis, modeling, design, System Functional, performance and user acceptance testing Responsibilities: • Identified and validated high potential business opportunities for stakeholders and developed customized business strategies that are aligned with corporate strategic objectives. • Provided analysis, understanding and business perspectives on many financial and operational issues. • Used Rational Unified Process (RUP) for streamlining the team's development activities. • Gathered Business Requirements, analyze data/workflows. Defined the scope, financial projections and Cost/benefit analysis. Progressed from Problem Statement to well-documented Designs. • Utilized Rational ReqPro as a user to analyze the business requirements and created test plans, test cases and test strategy using Rational Test Manager • Hands on experience working in MS-Excel and developed Excel models of detailed amortization schedule of various Gfee (Guarantee Fee) items • Collaborated in the creation and updated the Requirements Traceability Matrix (RTM) using Mercury Quality Center (Ver 8.2). • Actively involved in validating the requirements and applying the RUP framework throughout the SDLC • Defined and performed the Test strategies and associated scripts for the verification and validation of all defined business requirements and associated functionality • Reviewed and analyzed the Use cases and come up with System design and Test plan Templates • Created business process workflow diagrams (Activity diagrams) in Rational Rose. • Developed prototype of new information processing application. Facilitated collection of functional requirements from system users and preparation of business requirement documents using Rational Requisite Pro. • Involved UI, requirement and data modeling sessions and developed DFD Diagrams and ERD's. • Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes. • Involved in Incident Reporting and Change Control procedures using Clear Quest and reports to track process of repairs and determine the current quality of the application • Performed and co-coordinated the System testing, regression testing of various builds during integration, performance and User acceptance testing using Rational Test Suite Environment: Rational Unified Process, Rational Rose, Rational Requisite Pro, Clear Quest, , ClearCase, Rational Robot, MS- Project, MS-Visio, MS-Office, Oracle Financial Applications, Windows NT/2000

Lead Test Engineer

Start Date: 2010-03-01End Date: 2010-11-01

Senior test engineer responsible for developing, writing, and executing test plans and test procedures for a Windows-based image collection application at the user acceptance, regression, system, and integration levels • Worked alongside another senior test engineer to assist in conducting test activities in her absence • Participated in requirement reviews and design reviews • Created test plan document and high level test cases based on review meetings • Used Rational Clear Quest to log defects and track resolution till the closing of defect after retesting • Provided support for User Acceptance Test and collaborated with the Project Manager in communicating issues identified during testing • Participated in Defect review, Go-No/GO and Status meetings and coordinated test efforts • Involved in User Acceptance Testing (UAT) assisting the super users with test cases, test data and requirements • Conducted the Regression tests for already reported defects to test whether fix has been applied or not and also to test whether the fix causes another problem or not • Created reports that included a general overview, open bugs, new bugs and enhancement requests. Entered new bugs and maintained the current status of those bugs • Instrumental in Identifying and reporting bugs and verifying resolved bugs

Software Consultant

Start Date: 2000-10-01End Date: 2001-10-01

Legato Systems is a leader in enterprise storage management software solutions, They have Media Management Software called Aplhastor. Alphastor provides storage device management across all Backup and other data mover applications. It is a comprehensive suite of media and SAN Management. Responsibilities: * Designed, Coded and Implemented a new robotic interface involving Multithreading and TCP/IP programming. * Created a Windows NT Service that spawns and stops all the processes. * Used Mutex to coordinate the termination of the processes. * Designed and developed Reports module. Created reports related to the Volumes (Tapes) like Future Volume Movement, Volume Location and Configuration reports. * CLI commands - Designed and coded several command line interface commands for initial setup of the system. * Created several Unix scripts for testing. * Bug Fixing and testing the developed and modified code for integrating them to obtain the requested functionality. Environment: C, Win32 Systems Service Programming, Unix Scripting, Visual C++ Compiler, Purify, CVS, Visual Café, Cygwin, Apache Web Server, Windows NT/2000.

Installer/FSR

Start Date: 2011-08-01End Date: 2012-11-01

Responsible for the installation, operation and maintenance requirements for three versions of the Ground Based Operations Surveillance System (G-BOSS). • Deployed to desired remote site and conduct site survey of area to ensure site meets the minimum requirements to install a G-BOSS 80ft. or 107 ft. tower system. • Coordinated with on-site military representative (client) to ensure command is briefed on all limitations and capabilities of G-BOSS tower system and train clients on the proper operation of the system. • Populated tower with elevated sensors (FLIR Cameras, M-STAR Radar, Motorola PTP 600 radio transmitter, Video Scout UAV Control Module, TRSS Unmanned Ground Sensor Antenna) and the power and control components vital to the full mission capability of the system. • Connected G-BOSS Connex to generator power and ensured circuit breaker is properly wired to power system. • Connected all elevated sensors and components to the Ground Control Station (GCS) Power Case. • Powered on system to ensure all sensors and components are working properly. • Configureed individual networking components of the GCS (Cornet Video Server, Median Technology SA-1000 Fiber Optic Modem, 100 Base T Fiber Over Ethernet Switch, Sealand 8 port USB to Serial Converter, Moxa Nport Serial to Ethernet converter, Astra 9133I VoIP phone system using a Class C private IP Addressing scheme. • Acquired latitude and longitude using GPS to determine proper tower location. • Acquired cardinal directional truth points and input into the sensor control application software to calibrate sensors for accurate positioning of targets that are displayed. • Managed sensors using EBRISS Laptop; a Redhat Linux based software application. • Performed nmap of all networked components using Redhat Linux command line to troubleshoot configuration and communication errors. • Installed Remote Ground Station (RGS) using a Multicast IP addressing scheme to provide command authority with a remote display of up to 4 networked forward located GBOSS systems. • • Determined the optimal medium (Radio, Fiber or Ethernet) to establish network connectivity between the GCS and RGS based on distance and topology between networked client. Configured by establishing line of site between Motorola PTP 600 radio pair and providing power over Ethernet from 10/100/1000 MBPS 24 port fiber optic switch to the Cisco 3825 Router and Cisco 3750 24 port switch located in the RGS. • Provided commander with video display, meta data and recording capability with the Jet-stream Journey RAID-5 Video processor/server.

Traffic Management Coordinator, SFC

Start Date: 1997-02-01End Date: 2001-02-01

Planned and coordinated logistical support for Army Special Operations Forces in the Persian Gulf and North Africa to include drafting of movement orders, preparing TCMD's and shipping labels, inspecting 463L pallets and coordinating customs inspections. • Performed Reception, Staging, Onward Movement and Integration (RSOI) requirements during both deployment and redeployment of forces. • Performed duties as liaison between Army Central Command (ARCENT) 3rd U.S. Army and Special Operations Support Command (SOSCOM) to provide both Life-support and Operational support for Special Operations Forces (SOF) Exercises within ARCENT's Area of Responsibility (AOR). • Coordinated and executed contracts with appropriate armed forces staffs, Embassy staffs, government contractors and local vendors.

BAT Enroller/Systems Administrator

Start Date: 2007-04-01End Date: 2011-08-01

On and day-to-day basis, I provided support services which included the planning, operation, optimization, security administration, maintenance and network management in support of BAT clients and servers. • Responsible for the identification and resolution of network connectivity issues, upgrade of software, maintenance of laptops, servers and peripherals. • Provided desktop support for over 120 clients in the greater Iraq region by phone or in person as needed to minimize downtime. • Identified, isolated and repaired BAT and BISA computer equipment showing wear and tear as well as during preventative maintenance routines. • Responsible for documenting solutions to problems and developing end-user guidelines and entering and updating information in Trouble Ticket Systems. • Excellent analytic and problem-solving skills, with the ability to analyze complex problems and propose practical solutions. • Routinely assisted the other FSE Tech's on service calls and assume other duties to include re-distribution and deployment logistics cell responsible for the collection and issuing of Biometric Equipment throughout the Theater of Operations. • Acquired applicant's fingerprints and facial photographs using an electronic fingerprint scanner and digital imaging software. • Acquired Iris scans from applicants and submit applicants' biographic and biometric data for processing in the Biometrics Automated Toolset (BAT) system. • Coordinated with military air authorities via their online web addresses to generate Air Movement Requests (AMR) for both fixed wing and rotary wing aircraft to facilitate the movement of Biometric Automated Toolset (BAT) equipment and Field Support Engineers (FSE) to outlying Forward Operating Bases (FOB) to perform force protection mission requirements. • Facilitated the reception of incoming personnel by arranging billeting and life-support requirements. • Coordinated with property book authority (TPE) to ensure that all accountable equipment is correctly maintained in the TPE system. • Shipped BAT equipment to BAT FSE via Air Movement Request (AMR) and coordinate inspections and pallets to secure cargo for shipment to destination. Also ship equipment to outlying FOB using Official Mail.

Disaster Assistance Employee

Start Date: 2006-01-01End Date: 2007-04-01

Performed duties as the Selma Staging Site and Distribution Center Site Manager and Deputy Site Manager in the absence of either authority. • Performed duties as the Emergency Housing Vehicle (EHV) Fleet Manager with accountability for over 250 Organic Fleet vehicles (F-150s, Suburbans, F-350s, F-650s and Class 8 Semi tractors) assigned to Selma, AL., Purvis, MS., Baton Rouge, LA., Jasper, TX, and Hope Ark., Ft. Pickett, VA, Edison, NJ and Madison, IN Staging Sites with supervisory authority of 3 subordinate Fleet Managers at satellite locations. • Developed and implemented a FEMA EHV Fleet SOP to provide contracted drivers with a guideline on the correct procedures for the operation, safety and maintenance of assigned vehicles. • Developed and coordinated with the FEMA-EHU Transportation Chief in drafting an EHV Fleet Card Accountability SOP to provide contracted drivers with a guideline on the correct procedures for maintaining security of assigned vehicle fleet cards and ensured implementation of the policy. • Developed a Pre/Post Issue Vehicle Inspection Form to document damage to vehicles and hold drivers accountable. • Communicated with FEMA Fleet Management, Mt. Weather, VA on issues relating to the Organic Vehicle Fleet to include vehicle usage policy, vehicle accident notifications, Fleet Card usage and accountability and vehicle repair authorizations. • Provided factual data regarding the EHV Fleet which was crucial in the substitution of all expired Organic Fleet credit cards. • Performed duties as a disaster assistance employee to include travel to areas affected by both man made and natural disasters. • Performed functions as QA/QC inspector to ensure temporary housing manufacturer produces housing units in accordance with government contract specifications.

Military Customs Inspector/Transportation Agent-Counselor, SSG

Start Date: 1991-12-01End Date: 1994-12-01

Performed customs inspections on personal property and DOD cargo shipments daily to prevent the importation of prohibited and restricted items into the Customs Territory of the U.S. • Performed duties as a Traffic Management Coordinator/Contracting Agent in support of joint exercises between U.S. armed forces and Japanese defense forces to include RSO&I, convoy operations and Life-support. • Processed port clearances for equipment redeployment in support of exercise Cobra Gold Thailand. • Coordinated the staging of vehicles and equipment loads and the attachment of bar code labels. 14 total years of honorable military service.

Real Estate Broker/Owner

Start Date: 2001-02-01End Date: 2006-01-01

Coordinated and executed contracts for the purchase and sale of property listed by my company. • Acted as a liaison between buyer and seller to resolve conflicts and to ensure contract requirements are fulfilled as written. • Coordinated with building contractors, mortgage lenders, appraisers and attorneys for successful completion of transaction. • Reviewed written sales contracts to ensure they were error free and in compliance with Georgia Real Estate Commission Standards. • Trained agents on contracting procedures, sales techniques and real estate ethics. • Designed and implemented small business computer network to allow network access to front office employees and agents.

Traffic Management Coordinator, SFC

Start Date: 1997-02-01End Date: 2001-02-01

Planned and coordinated logistical support for Army Special Operations Forces in the Persian Gulf and North Africa to include drafting of movement orders, preparing TCMD's and shipping labels, inspecting 463L pallets and coordinating customs inspections. ♦ Performed Reception, Staging, Onward Movement and Integration (RSOI) requirements during both deployment and redeployment of forces. ♦ Performed duties as liaison between Army Central Command (ARCENT) 3rd U.S. Army and Special Operations Support Command (SOSCOM) to provide both Life-support and Operational support for Special Operations Forces (SOF) Exercises within ARCENT's Area of Responsibility (AOR). ♦ Coordinated and executed contracts with appropriate armed forces staffs, Embassy staffs, government contractors and local vendors.

Trainer/Installer

Start Date: 2011-08-01End Date: 2012-11-01

Responsible for the installation, operation and training requirements for three versions of the Ground Based Operations Surveillance System (G-BOSS). ♦ Deploy to desired remote site and conduct site survey of area to ensure site meets the minimum requirements to install a G-BOSS 80ft. or 107 ft. tower system. ♦ Deploy to remote Marine Corps patrol bases and instruct students on proper operations and preventative maintenance of the G-BOSS systems ♦ Coordinate with on-site military representative (client) to ensure command is briefed on all limitations and capabilities of G-BOSS tower system and train clients on the proper operation of the system. ♦ Populate tower with elevated sensors (FLIR Cameras, M-STAR Radar, Motorola PTP 600 radio transmitter, Video Scout UAV Control Module, TRSS Unmanned Ground Sensor Antenna) and the power and control components vital to the full mission capability of the system. ♦ Connect G-BOSS Connex to generator power and ensure circuit breaker is properly wired to power system. ♦ Connect all elevated sensors and components to the Ground Control Station (GCS) Power Case. ♦ Power on system to ensure all sensors and components are working properly. ♦ Configure individual networking components of the GCS (Cornet Video Server, Median Technology SA-1000 Fiber Optic Modem, 100 Base T Fiber Over Ethernet Switch, Sealand 8 port USB to Serial Converter, Moxa Nport Serial to Ethernet converter, Astra 9133I VoIP phone system) using a Class C private IP Addressing scheme. ♦ Acquire latitude and longitude using GPS to determine proper tower location. ♦ Acquire cardinal directional truth points and input into the sensor control application software to calibrate sensors for accurate positioning of targets that are displayed. ♦ Manage sensors using EBRISS Laptop; a Redhat Linux based software application. ♦ Perform super ping of all networked components using Redhat Linux command line to troubleshoot configuration and communication errors. ♦ Install Remote Ground Station (RGS) using a Multicast IP addressing scheme to provide command authority a remote display of up to 4 networked forward located GBOSS systems. ♦ Determine the optimal medium (Radio, Fiber or Ethernet) to establish network connectivity between the GCS and RGS based on distance and topology between networked client. Configure by establishing line of site between Motorola PTP 600 radio pair and providing power over Ethernet from […] MBPS 24 port fiber optic switch to the Cisco 3825 Router and Cisco 3750 24 port switch located in the RGS. ♦ Provide commander with video display, meta data and recording capability with the Jet-stream Journey RAID-5 Video processor/server. ♦ Provide commander with VoIP Phone capability with attached Super Micro 5013-C VoIP Server.

BAT Enroller/Systems Administrator

Start Date: 2007-04-01End Date: 2011-08-01

On and day-to-day basis, I provided support services which included the planning, operation, optimization, security administration, maintenance and network management in support of BAT clients and servers. ♦ Responsible for the identification and resolution of network connectivity issues, upgrade of software, maintenance of laptops, servers and peripherals. ♦ Provided desktop support for over 120 clients in the greater Iraq region by phone or in person as needed to minimize downtime. ♦ Identified, isolated and repaired BAT and BISA computer equipment showing wear and tear as well as during preventative maintenance routines. ♦ Responsible for documenting solutions to problems and developing end-user guidelines and entering and updating information in Trouble Ticket Systems. ♦ Excellent analytic and problem-solving skills, with the ability to analyze complex problems and propose practical solutions. ♦ Routinely assisted the other FSE Tech's on service calls and assume other duties to include re-distribution and deployment logistics cell responsible for the collection and issuing of Biometric Equipment throughout the Theater of Operations. ♦ Acquired applicant's fingerprints and facial photographs using an electronic fingerprint scanner and digital imaging software. ♦ Acquired Iris scans from applicants and submit applicants' biographic and biometric data for processing in the Biometrics Automated Toolset (BAT) system. ♦ Coordinated with military air authorities via their online web addresses to generate Air Movement Requests (AMR) for both fixed wing and rotary wing aircraft to facilitate the movement of Biometric Automated Toolset (BAT) equipment and Field Support Engineers (FSE) to outlying Forward Operating Bases (FOB) to perform force protection mission requirements. ♦ Facilitated the reception of incoming personnel by arranging billeting and life-support requirements. ♦ Coordinated with property book authority (TPE) to ensure that all accountable equipment is correctly maintained in the TPE system. ♦ Shipped BAT equipment to BAT FSE via Air Movement Request (AMR) and coordinate inspections and pallets to secure cargo for shipment to destination. Also ship equipment to outlying FOB using Official Mail.

Real Estate Broker/Owner

Start Date: 2001-02-01End Date: 2006-01-01

Coordinated and executed contracts for the purchase and sale of property listed by my company. ♦ Acted as a liaison between buyer and seller to resolve conflicts and to ensure contract requirements are fulfilled as written. ♦ Coordinated with building contractors, mortgage lenders, appraisers and attorneys for successful completion of transaction. ♦ Reviewed written sales contracts to ensure they were error free and in compliance with Georgia Real Estate Commission Standards. ♦ Trained agents on contracting procedures, sales techniques and real estate ethics. ♦ Designed and implemented small business computer network to allow network access to front office employees and agents.

Disaster Assistance Employee

Start Date: 2006-01-01End Date: 2007-04-01

Performed duties as the Selma Staging Site and Distribution Center Site Manager and Deputy Site Manager in the absence of either authority. ♦ Performed duties as the Emergency Housing Vehicle (EHV) Fleet Manager with accountability for over 250 Organic Fleet vehicles (F-150s, Suburbans, F-350s, F-650s and Class 8 Semi tractors) assigned to Selma, AL., Purvis, MS., Baton Rouge, LA., Jasper, TX, and Hope Ark., Ft. Pickett, VA, Edison, NJ and Madison, IN Staging Sites with supervisory authority of 3 subordinate Fleet Managers at satellite locations. ♦ Developed and implemented a FEMA EHV Fleet SOP to provide contracted drivers with a guideline on the correct procedures for the operation, safety and maintenance of assigned vehicles. ♦ Developed and coordinated with the FEMA-EHU Transportation Chief in drafting an EHV Fleet Card Accountability SOP to provide contracted drivers with a guideline on the correct procedures for maintaining security of assigned vehicle fleet cards and ensured implementation of the policy. ♦ Developed a Pre/Post Issue Vehicle Inspection Form to document damage to vehicles and hold drivers accountable. ♦ Communicated with FEMA Fleet Management, Mt. Weather, VA on issues relating to the Organic Vehicle Fleet to include vehicle usage policy, vehicle accident notifications, Fleet Card usage and accountability and vehicle repair authorizations. ♦ Provided factual data regarding the EHV Fleet which was crucial in the substitution of all expired Organic Fleet credit cards. ♦ Performed duties as a disaster assistance employee to include travel to areas affected by both man made and natural disasters. ♦ Performed functions as QA/QC inspector to ensure temporary housing manufacturer produces housing units in accordance with government contract specifications.

Business Process Analyst

Start Date: 2004-08-01End Date: 2006-12-01

My work was on IOTPS (Integrated Online Transaction Processing System) which included online banking and mortgage loan processing application. Keybank is a diversified banking; financial and secondary mortgage company that provides a broad range of financial operations. Their online service allows customers to carry out a standard banking operations such as bill payment, funds transfer between accounts, and balance checks. Their Online Mortgage Loan Processing system was also being converted from manual to online. Based on existing forms and new requirement identification, systems were defined and developed to retrieve existing customer data from legacy systems, capture new data related to mortgage and then connect to credit history agencies, propose different options for loans approval and process the loan. The project used RUP process as methodology .The online services provided 4 different sections in all: online banking, online bill pay, online mortgage loan processing and online brokerage. This project involved Business and requirements analysis, modeling, design, System Functional, performance and user acceptance testing Responsibilities: • Identified and validated high potential business opportunities for stakeholders and developed customized business strategies that are aligned with corporate strategic objectives. • Provided analysis, understanding and business perspectives on many financial and operational issues. • Used Rational Unified Process (RUP) for streamlining the team's development activities. • Gathered Business Requirements, analyze data/workflows. Defined the scope, financial projections and Cost/benefit analysis. Progressed from Problem Statement to well-documented Designs. • Utilized Rational ReqPro as a user to analyze the business requirements and created test plans, test cases and test strategy using Rational Test Manager • Hands on experience working in MS-Excel and developed Excel models of detailed amortization schedule of various Gfee (Guarantee Fee) items • Collaborated in the creation and updated the Requirements Traceability Matrix (RTM) using Mercury Quality Center (Ver 8.2) • Actively involved in validating the requirements and applying the RUP framework throughout the SDLC • Defined and performed the Test strategies and associated scripts for the verification and validation of all defined business requirements and associated functionality • Reviewed and analyzed the Use cases and come up with System design and Test plan Templates • Created business process workflow diagrams (Activity diagrams) in Rational Rose. • Developed prototype of new information processing application. Facilitated collection of functional requirements from system users and preparation of business requirement documents using Rational Requisite Pro. • Involved UI, requirement and data modeling sessions and developed DFD Diagrams and ERD's. • Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes. • Involved in Incident Reporting and Change Control procedures using Clear Quest and reports to track process of repairs and determine the current quality of the application • Performed and co-coordinated the System testing, regression testing of various builds during integration, performance and User acceptance testing using Rational Test Suite Environment: Rational Unified Process, Rational Rose, Rational Requisite Pro, Clear Quest, , ClearCase, Rational Robot, MS- Project, MS-Visio, MS-Office, Oracle Financial Applications, Windows NT/2000