Help

Frequently asked questions search:

Can I search by first name?

It is not possible to search by first name. You can search by family name or part of the family name.

Can I search in other countries?

Yes, standard the country is the Netherlands, by clicking on the Netherlands, you can change the country.

Can I look for in a given period?

Yes, by clicking on the select period, you can opt for: past 3 days, last week, last month and last 3 months. By clicking on more options, you can refine the search further.

I saved a search, but want to change it, can I?

You can change the search or remove it at any time. If you enter a new place name, you get the message: Your saved search: Netherlands, "town", change this query YES If you click Yes, you can change the search.

The death date orplace is wrong in the family report requested by me

If this is the case, we would like to know this. For us it is of utmost importance to show everything as correctly as possible. Please send us than yours proof of the date of death, etc. These can be sent to info@familieberichten.nl. After checking, we will make the change on the relevant family message.

Frequently asked questions about the design and placement of a death notice in the newspaper:

How do I post a family message in a newspaper?

Choose country for national newspapers, or enter the first four digits of the zip code area for a selection of regional news and free newspapers. Select the desired date and newspaper.Click on designor upload.Fill in the personal details of the deceased and choose the type of message. At a main message the date of death is a required field.

Main Message (to make the notification of the death, usually by the immediate family) support message (to express condolences to the relatives) or thanksgiving / obituary (to thank for all the expressions of sympathy or in memory of a time ago deceased )Choose width and color / black&white

Narrow isa 2-column newspaper ad, and wide four-column. The choice of color printing often involves additionalcosts involved.Choose a way to deliver your files.

Online design gives the possibility to create an advertisement on the basis of existing examples itself. Upload own design allows for a file type pdf, jpg, bmp or png of up to 10 Mb to places like family message.PAY ATTENTION! Care for an upload sure your file contains only the family message at no extra white space around it. (For example, top left on A4)Check your message and log in or fill in your details on the form to create an account. After login or sending your data, you can insert payment, the payment is regulated by Mollie with iDeal.

Make sure you wait before closing the browser until the payment is completed

How does the online design an ad work?

First, choose a model where you want to work with. After your choice, you can go to work in the model. You can undo your choice with the arrow right of the page, all text entered will be lost, however.

You can work directly in the model by clicking in a text block. With the options above the block, you can adjust the font, adjust alignment and / or add special characters and symbols. With the red minus sign at the bottom, you can remove a selected block.

at the name and date fields you have the opportunity to show otherwise in the ad than you previously entered in the personal data. E.g. to remove the symbol or write the month in figures.

Go to place and pay to complete your message and save or place.

Can I add more text in the model?

Goto the second tab in message format and choose Add Blocks. Select the desired block (contacts, text, picture, or text with photos) and click on a block in your ad, the block will be added beneath it. Then you can edit it just as described earlier.

Can I add a picture in the model?

Go to the second tab in message format and choose Add a photo block. Click on the picture in the block to select one of the default images or upload your own image. In the lower window you can adjust the image scale (with mouse wheel or two fingers on the tablet) or resize (with the blue points in the lighter highlighted window)

Can I add a background image in the model?

Go to the third tab in message format and choose Manage background. Click Change background. You can then again select a standard photo or upload your own image. Process the same as those above. Additional option at the bottom to adjust the transparency of the image so that the background will be darker or lighter. (Note readability of text)

Can I change the border in the model?

Go to the fourth tab in message format and choose Format frame. Then you will see options to adjust the border width, the colors or the curve.

There's a lot of extra white in my chosen model?

Often this is because there is a block of text from the chosen model not filled. Move the mouse to the empty area and optionally select the empty block. Remove this with the "red minus" lower left.

Can I save a created family message and place later?

In step 3 of making an ad you will be able to save the message. You will not have to pay on that moment and can even change the ad before placement at a later time. Please notethe due time in the selected newspapers.

You can find your saved family messages under "My Account / awaiting publication"

I can't get it done, can you help me?

If it fails completely, we can also make for you the family message (during office hours), proceed as follows: create an account on the site (http://familieberichten.nl/nl/register) and confirm your registration mail.

Then send your e-mail address, phone number, the text and paper choice with any instructions to info@familieberichten.nl We make your family message and put it ready on your account and contact you. You can then check for yourself the family post / edit and Checkout / places.

Frequently asked questions about creating an online memorial site:

How do I create an online memorial place?

Fill in the personal details of the deceased and, if wanted, choose a future date when the memorial site should be published online.

Choose any unique name for the URL of your memorial place to share them more easily and make discoverable.

Check your message and log in or fill in your details on the form to create an account. After login or sending your data, you can insert payment, the payment is regulated by Mollie with iDeal.After the payment is completed you can go to the memorial place to fill it with text, photos, new background, etc.

How to manage an online memorial place?

When opening a memorial place, or accept an invitation to manage a memorial place, you will receivea manual with descriptions of all the items you can use and modify.

How long will my memorial place be on the site?

Your online meorial remains 14 months on the site. If the term is about to expire, you will receive an email with the expirationdate expires of your family message. You will then have the opportunity to extend it for a new period.

What happens if the period of 14 months has passed?

After 14 months, all comments and media from the site will disappear. Also, you will be no longer be able to manage the memorial. However, the familymessage will still be found and seen on the site.

How do I get my Facebook Comments on memorial site?

If the memorial site is publicly shared through the "Facebook button", by you or others, thecomments on Facebook will be offered automatically to the administrator of the memorial site. This way you can thenjudge the reactions for yourself and add if necessary.

The first timeyou share or logging in via Facebook, Facebook will ask permission for familieberichten.nl. Make sure you set these posts to "public".

Frequently asked questions about the Yellow Pages:

What is the address guide and for whom it is intended?

Theaddress guide is intended for companies that want to present themselves on familieberichten.nl. Against fee you can opt for a period of 3, 6 or 12 months.