E-COMMERCE & online shopping

Factors Affecting the Growth of E -Business in India: Factors Affecting the Growth of E -Business in India Presented by , Yogesh sharma SEO Executive in Bizarre craft pvt ltd.
Objectives of the presentation: Objectives of the presentation Overview of terms E Business & E Commerce. Difference between E business & E commerce Factors affecting the growth of E Business in developing countries like India. Impact of E Business on SMEs in India Proposed Model for E Business in rural agricultural markets for farmers, traders
Introduction to E Business: Introduction to E Business Both e-business and e-commerce rely on the Internet to accomplish their goals “E Business includes buying and selling of products and services, servicing customers, collaborating with business partners, and conducting other intra-business tasks” Successful E Business depends on a critical threshold of online users, the precursor to a critical threshold of sellers & buyers
E Business & E Commerce: E Business & E Commerce E Business E business is a broader aspect with e commerce, Internet marketing, e procurement etc. E-business applications strive to give a good idea of their company, promoting the values they use to market their business Transactions involving money are "e Commerce" activities including the interactions with business partners, customers, vendors E Commerce E commerce refers to online transactions - buying and selling of goods and services over the Internet involving transaction of monetary nature E commerce is a subset of E Business. E-commerce focuses on appearance much more than e-business.
E Business in India: E Business in India E Business has tasted much success in India in recent past and has provided Indian business a new heights, global reach, competitive advantage, acquiring new customers (global & local), foreign product knowledge etc E Business has become integral part of everyday life from online banking to brokerage transactions, e contracts to global marketing E Business has seen significance impact on airline sector, banking sector, educational, matrimonial services, placement sites and many B2B transactions
Need of study: Need of study The tremendous rise of growth in E business has also increased the growth of risks, security threats, hackers, fear among internet shoppers. Apart from ebay.com have had on Indian users, there are few traditional sectors which has touched the expectations of ecommerce. There is much scope open left for e business in global marketing, online shopping, delivery of products, advertising. Currently, there are less than 1,000 merchants in the country who are doing business online. Large chunk of these merchants are SMEs Successful E Businesses based on viable E Business models and sound business principles will grow, change and mature; on other hand, E Business models based on flawed E Business models find it difficult ()
Barriers affecting the growth of E Business: Barriers affecting the growth of E Business The factors affecting the growth of E Business as follows: IT and Security factors Customer perception & Attitudes Technological factors General factors Internet factors Infrastructural & Internal resisting factors Regulatory & Political factors User interface factors
Information Technology & Security factors: Information Technology & Security factors Major hurdle for growth of e business all over world is the security of online data Ensuring security of payments and privacy of online transactions is key to widespread acceptance of e commerce Virus, spyware, worms, Phishing increases fear Denial of Service attacks & spoofing Lack of transparency in electronic transactions Internet provides greater access to data not only to legitimate users, but also hackers, disgruntled employees, corporate spies.
Customer perception and attitude: Customer perception and attitude Lack of trust among customers for online business Not sure of product quality No touch & feel of product Many Indians prefer to physically go out for shopping Indian customers has attitude to bargain products Impatience to wait for receiving the purchased product “it’s one thing to submit a credit card number to buy a product. It’s quite another thing to put your entire personnel dossier online and hope that no one intercepts it , bizarrecrafts.com ”.
Technological factors: Technological factors E business partners find it hard to invest & update with new technologies Bandwidth: Transmission capacity of a communication channel is a major barrier for products that require more graphical & video data. Rapidly changing technologies & emerging of new technologies Financial costs: Storing information, data mining, processing orders has impact High costs of developing, purchasing new software, licensing of software, Integration into existing systems, costly e business solutions for optimization
General factors: General factors Lack of awareness & understanding the value of e business & security involved in it Lack of understanding on how E business operation works Lack of trust: Safety, security, delivery Need for insurance of high cost products Shipping & courier costs Lack of IT knowledge to purchase online Different local languages & cultural factors Leaders of many SMEs have less literacy in computers & IT area
Internet factors: Internet factors According to internetworldstats.com, India with a population of over 1.1 billion has estimated 6.9% (81 million) Internet users by 2008 [5] E business depends on speed, bandwidth of communication. Internet connections yet to reach many rural areas. Broadband connections are limited to urban & sub-urban areas. Low internet penetration as well as low credit card population.
User Interface factors: User Interface factors Some products require more graphics than textual data Some website’s GUI confusing at times Limited menus, poorly designed navigations, difficulty in comparing multiple products on same screen Lack of online support with product selection Room for improvements in sound and picture quality Virtual immaturity: This area in which much progress has not taken place Web page design can change customer preferences
Proposed E Business model for agricultural trading: Proposed E Business model for agricultural trading
References: References Bizarre Crafts Pvt. Ltd. Office No 101, First Floor, U.S.M.S.S Ltd. Near Jasola Apollo Metro Station, New Delhi, INDIA -110076 Call Us: +91-11-65399965, +91-9540995322, +91-9785109100
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