Another brilliant video from Ted Talks by Tom Wujec, literally about how people make toast.

Using Toms theory (in any industry) he can help us begin to "solve our biggest, most complicated problems at work."

If you are like me, you are probably sceptical, so rather than ruin the fun, watch the video and let me know if you will be implementing this in your business.... I know I will be for my division!

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Making toast doesn’t sound very complicated — until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work. Learn how to run this exercise yourself, and hear Wujec’s surprising insights from watching thousands of people draw toast.