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Consulting, training and operational services for FMIs

Assisting market infrastructures and their communities with large projects

Consulting, training and operational services for FMIs

Introduction

SWIFT has an extensive and proven track record in supporting the design and delivery of large complex market infrastructure projects such as SWIFT India, TARGET2, TARGET2-Estimating as well as the global CLS service.

The creation and implementation of new market infrastructure projects is a complex journey that encompasses different phases, milestones and requirements. These projects also cut across different business areas, departments, locations, resources, and pools of skills and knowledge.

SWIFT’s portfolio of consulting services can help market infrastructures and their communities with each of these phases, from design right through to go live and future evolution, with standards, integration, business and technical advice. And because each project is different, we can tailor our offering to meet specific needs and timelines.

Consulting services

1. Design phase

2. Implementation and roll-out

SWIFT can support MIs from the early stages of their project. This includes development of the business case, requirements gathering, analysis and optimisation of business flows. Our consultants can help design a cost efficient and risk-free infrastructure that meets regulatory requirements and constraints.

Our consultants can help accelerate business and technical implementation, ensuring applications and software are implemented in accordance with best practice. We can manage complex MI projects, and offer on-boarding services so that all participants are informed, trained and ready to take part in planned testing.

1. Design phase

2. Implementation and roll-out

SWIFT can support MIs from the early stages of their project. This includes development of the business case, requirements gathering, analysis and optimisation of business flows. Our consultants can help design a cost efficient and risk-free infrastructure that meets regulatory requirements and constraints.

Our consultants can help accelerate business and technical implementation, ensuring applications and software are implemented in accordance with best practice. We can manage complex MI projects, and offer on-boarding services so that all participants are informed, trained and ready to take part in planned testing.

3. Live operations

4. Planning for the future

Once the testing phase has been successfully concluded, we can assist with migration support to go live. We can also provide regular technical reviews once the MI goes live.

SWIFT has developed a methodology to assess the impact of a migration and change on business operations. We can provide a detailed roadmap for implementation of future operating models in line with evolving business needs.

3. Live operations

4. Planning for the future

Once the testing phase has been successfully concluded, we can assist with migration support to go live. We can also provide regular technical reviews once the MI goes live.

SWIFT has developed a methodology to assess the impact of a migration and change on business operations. We can provide a detailed roadmap for implementation of future operating models in line with evolving business needs.

Training

Over the last 30 years, SWIFT has trained more than half a million people worldwide. We work with our customers to deliver training programmes that suit their schedule, learning preferences and knowledge level, while responding to ever-changing market and industry challenges.

SWIFT’s certified instructors can deliver tailored training at institutions’ premises, designed to meet specific training requirements. Our series of in-depth bootcamps cover topics such as security, operational excellence, connectivity and messaging. In addition, SWIFT’s new eLearning platform - SWIFTSmart - will enable students to work at their own pace.

Operational services

SWIFT provides a wide range of support levels, geared to the needs of MIs. This includes a range of stand-alone options such as remote support, operational check-up, monitoring and alerting, system cares, as well as standalone health checks.