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Newbie needs help with drwtsn32, there are no icons anywhere!

cgenterprise

Posted 24 February 2009 - 05:13 PM

cgenterprise

New Member

Member

3 posts

Hey guys and gals-
Newbie to this forum, and really would appreciate some help... further, I don't know much of the tech jargon, so please bear with me

I've got a Sony Vaio desktop with Windows XP. The computer starts normally, and when asked to click a user, I log on. This takes much longer than it normally did, and once my screen pops up, there are no icons. I click ctrl-alt-delete to bring up the task manager, and dwwin.exe flashes once or twice, and then drwtsn32 starts to fill up the processes box. I thought if I went into the task manager file, and the New Task(Run...) and type explorer.exe, I would get my icons back, but no such luck. When I do this, the dwwin.exe pops up again, and the drwtsn32's start to appear.

Right now, I've ended the "process trees" for the drwtsn32. All the "Image Names" on the process list are as follows:
SV_Httpd.exe
taskmgr.exe
VzFw.exe
svchost.exe (6 times)
lsass.exe
services.exe
winlogon.exe
csrss.exe
svchost.exe (2 more times)
System
System Idle Process SYSTEM

After doing a little research, I'm aware that this is part of Windows XP, and isn't considered a virus. But ?!?!?!?!

This isn't the newest computer, about 5 years old, and I plan on buying a new one. But I've got a lot of info I need to get off this computer, along with wedding and baby pics, and so on, and so on. I've read a few other threads that show how to get rid of drwtsn32 all together, but I'm not looking for that. I'll I need to do is to get into my files, back them up, and move on.

Please help if you can. I promise I won't take any credit for this, if and when I can tell my wife that the problem is fixed.

I've selected all three boot devices, and pressed ESC, and all four times the computer started up normally, not in safe mode. Same stuff from below happened all four times when I clicked the user (no icons, drwtsn32, etc)