I purchased a 7100g from Suncom and got the full service. I just got off the phone with them and they told me that they do not support uploading ringtones or images to any blackberries....... Distressing. Is there a way to download ringtones from 3rd party providers, or to create your own? How about pictures? How do you get these things from your computer to your phone?

If the service provider doesn't allow it, you can't do it...so give up on downloading ringtones. As for pics, email them to your blackberry. Check out some of the FAQ's and stickies here in the General BB forum, as well as the RIM and Aftermarket software forums for some general BB info, as I see you're new to these forums. There's tons of helpful info in there! Good luck, and enjoy your new toy!!