Last week, many RIM customers experienced BlackBerry service interruptions and delays over a period of approximately 3 days in Europe, the Middle East, India and Africa, 1.5 days in Latin America and Canada, and 1 day in the United States. Global teams worked around the clock to contain the issue and minimize the impact to customers as much as possible. As of Thursday, October 13, service levels returned to normal. To offer an apology, Research In Motion (RIM) today announced today that a selection of premium apps worth a total value of more than US $100 will be offered free of charge to subscribers as an expression of appreciation for their patience during the recent service disruptions. The apps will be made available to customers over the coming weeks on BlackBerry App World and will continue to be available until December 31, 2011.

The complete selection of premium apps will become available to download at BlackBerry App World over a period of four weeks beginning Wednesday, October 19th. The selections over this period will include the following (with more to come):

· SIMS 3 - Electronic Arts

· Bejeweled - Electronic Arts

· N.O.V.A. - Gameloft

· Texas Hold’em Poker 2 - Gameloft

· Bubble Bash 2 - Gameloft

· Photo Editor Ultimate - Ice Cold Apps

· DriveSafe.ly Pro - iSpeech.org

· iSpeech Translator Pro - iSpeech.org

· Drive Safe.ly Enterprise - iSpeech.org

· Nobex Radio™ Premium - Nobex

· Shazam Encore - Shazam

· Vlingo Plus: Virtual Assistant - Vlingo

RIM’s enterprise customers will also be offered one month of free Technical Support. Current customers will be offered a complimentary one month extension of their existing Technical Support contract, and customers who do not currently have a Technical Support contract will be offered a one month trial of RIM’s BlackBerry Technical Support Services - Enhanced Support, free of charge. Additional details about the program and information about how to register will be available at www.blackberry.com/enterpriseoffer