We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Stayed here passing through on a work trip. Arrived at 8pm hoping to get food at the hotel rather than venture out in an unknown area late on but told no food is served now at hotel only breakfast. Reception staff were helpful saying there’s...More

Thank jonesyle

Response from Best Western F, front office at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded July 31, 2018

Dear Guest,
thank you very much for your feedback.
nice to hear, that you liked our rooms and the Service of our staff at the front office.
Unfortunately we dont have a restaurant. But in future we will renovate it and we hope to welcome...More

I choose this Hotel and stayed several times there on stopp overs just for a few hours! I can only recommend the Hotel! The rooms are huge, the staff always friendly and one can get a dayroom for a good price, if you use the...More

Thank 314didi

Response from Best Western F, Front Offfice at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded May 17, 2018

Dear Guest,
thank you very much for the great feedback.
nice, that you like our service and our big rooms.
We hope to welcome you soon again.
kind regards
Salam Boudali

We had a night stay here in a twin beds room. Bathroom door was too close to the bed and caused a lot of problem when I wanted to enter the bathroom during the night as my roommate is a very fussy person. The bathtub...More

Thank sy3717

Response from Best Western F, front office at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded July 31, 2018

Dear Guest,
thank you very much for your feedback.
We hope to welcome you again in our hotel.
kind regards
Salam Boudali

We used BW points (only 8000 points at the time), so we thought it was great value, and close to airport. Large rooms, clean, good wifi, and close to the shopping mall for food and restaurants. Good views at balcony.

Thank tbwong

Response from Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded July 1, 2018

Dear guest,
Thank you for your stay and your comments. We are glad that you enjoyed our hotel and the service. It would be nice to welcome you soon again in our hotel. With kind regards Michael Thumerer Front Office

Rooms are large with a balcony; the aircon in my room did not work and the staff was helpful enough to allow a swap of rooms; breakfast buffet was modest but enjoyable.
It was great to have a small mall behind the hotel; though the...More

>

1 Thank glyn0220

Response from Best Western F, Front Office Manager at Best Western Hotel Frankfurt Airport Neu-IsenburgResponded July 1, 2018

Dear guest, thank you for your stay and your ranking and your important comments. We have forwarded them to the responsible departments, to improve our service. It would be great if we had the chance in the future to welcome you again soon. Sincerely Michael...More