A woman wants to find two generous strangers who came to her rescue when she discovered her Radio 1 Big Weekend tickets were fake.

Thanks to their help, Lisa Wilkinson avoided disappointing her four-year-old daughter, Erin, who was eagerly looking forward to seeingLittle Mix on Sunday.

Lisa, 27, of Willerby Road, west Hull, had initially received two tickets forRadio 1's Big Weekend for Saturday but put an advert on Gumtree to swap them for two Sunday tickets so her daughter could see her favourite band.

But she was unaware the tickets were complete fakes.

It was not until she turned up to get in that she realised something was wrong and that the tickets she had received in return for her Saturday ones were in fact fake.

"I was embarrassed because I didn't want anyone to think I have done something dodgy," she said.

"My sister had my little girl in the queue and she was ringing me but I was pretending everything was all right."

Erin Smith

Although Lisa did not explain to her daughter what was going on, she said Erin sensed something was wrong.

"I was upset and because I was upset my little girl was crying," she said.

"One of the security guards said what is wrong with her. He said 'That is not good enough, wait here, we will sort you out'.

"He took us through security and said 'Stand here' and he was saying 'Has anyone got a spare ticket'.

"People started paying attention and talking to each other. This lady came forward and said take this ticket and bent down to give it to my little girl."

Little Mix at Radio 1 Big Weekend (Image: Jerome Ellerby)

Lisa said the security guard then jokingly pleaded for one more before a second woman kindly offered a ticket.

"I think one was a spare ticket but the second lady, I don't know," said Lisa.

In a direct message to the women who helped, she said: "Thank you for making my four-year-old's week.

"With what went on with Manchester, I didn't tell her until the morning because I was a bit nervous, then this happened.

"It restores your faith in people after what has gone on. I would like to meet them and say thanks."

A spokeswoman for Gumtree said: “We are sorry to hear of Lisa’s experience, and remain committed to tackling ticket fraud on our site and educating people about how to avoid scams such as this.

"We comply with all UK laws on the resale of tickets, and include safety advice prompts when people visit the tickets category, as well as preventative advice messages on every advert.

"Our dedicated advice page on how to spot ticket scams can be found on our website and we encourage anyone that thinks they may have come across a scam to report it to us immediately.

"Our dedicated safety team can investigate and take action such as blocking the offender from the site."