5
We Had to Use Service Design to Balance the Budget Modifications to service levels, routes or fares shall be made to improve the operating efficiency of the Transit System and ensure a balanced budget without requiring additional County funds. Veolia contract

11
45 New Orion VII Buses Purchased and Placed in Service Permits retirement of some very old buses Low floor accessibility Lower emissions Additional safety features Reduced maintenance costs

12
Other 2012 Achievements Implemented SmartDrive in all buses New mobile data terminals in paratransit NYSDOT vehicle inspection program success achieved Major emphasis on service quality

13
What Nassau County Gained Saved taxpayers $35 million when compared with MTAs demands Maintained current fares Preserved Able-Ride service area for 2012 through 2014 Increased Countys control over its transit system (Bus Transit Committee) Focused on customer satisfaction through quarterly customer scorecard Smarter, more efficient way of delivering transit

19
A Few More Things to Consider Only MTA sells MetroCards, so no matter what NICE does, passengers will pay: The full price of time-limited cards, A higher price for pay-per-ride cards, because of the reduction in the bonus, $2.50 ($2.25 to NICE and.25 to MTA) when they transfer to MTA, and The new $1 green surcharge

20
Increase to State Transportation Operating Assistance (STOA) Proposed 2012$56.4 million 2013$61.6 An increase of $5.2 million or 9.2%

21
Negotiated 3% Wage Increases Effective April 1, 2013 Top Operator rate: From $27.73/hour to $28.56 Top Technician rate: From $29.50/hour to $30.39

22
Good Results in Healthcare Costs Slight reduction in monthly premium for Veolia Plan: Family Premium from $1709.64 to $1647.72 (-3.8%) Slight increase in NYSHIP monthly premiums: Family Premium from $1423.94 to $1470.65 (+3.2%)

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New Technology Infrastructure Current technology very outdated Issued comprehensive RFP in late 2012 Will select vendor in June New infrastructure will enable: GPS-based technology to improve on-time performance Tools to enable us to actively intervene in real time to solve service issues Next Bus arrival time on smartphones & signs Improved access to information for people with disabilities