Strategy & Planning

These days digital touches and affects every department, every team member and, most importantly, every one of your customers and prospects. Its place in your organisation is unquestionable. And with digital technologies so integral to business success, the importance of a strategic approach to their use has become increasingly apparent.

A carefully-crafted digital strategy can break down internal silos to unlock the data and knowledge you already possess as an organisation, putting these to use in support of your business goals and objectives - whether it’s increasing sales, driving efficiencies or facilitating growth. Not only this, but as your competitors embrace new technologies, your digital strategy can help you stay one step ahead and reap the rewards of first-mover status.

What's holding you back?

It’s clear that there are many benefits to be gained from strategic planning activity. But the sheer scale of the task can be daunting, and can hinder many organisations when trying to create an overarching digital strategy, or even prevent them in their efforts completely. And when you’re also seeking to put digital enablement at the heart of your business as part of a wider digital transformation initiative, then this complexity is only compounded.

Let Box UK put you on the path to success.

Our digital maturity model breaks the journey to better serve your customers and your business into clear, distinct steps. At every stage, our consultants are on hand to help - whether you need guidance in a specific area, or a dedicated partner to help manage your strategy from inception through to implementation.

Areas of focus

Speak the same language.

Digital transformation is about changing the way your entire business operates, and how your employees work. As a result, investing in a top-down cultural shift is just as important as the nuts and bolts of your strategy.

We’ll help your team understand the impact that they can have by applying a digital focus to everything they do, from day-to-day activities through to the way that products and services are delivered. And we can make sure your digital strategy addresses employee needs from the outset, so that the necessary tools are immediately to hand whenever changes are required.

Homing in on actionable insight.

An increasing reliance on digital has left organisations facing down mountains of digital data and introduced new levels of complexity to the business of defining organisational strategy.

Unlocking the power of this data requires a strategic approach - to its collection, storage, processing and application. Our consultants will define a plan for this, providing you with a joined-up, holistic view of all data sources to inform and optimise decision-making. After all, why wouldn’t you put your hard-won customer information to use in building a complete and comprehensive picture of your marketplace?

Joining the dots.

Digital provides organisations with a wealth of opportunities for improvement, expansion and enhancement. But to achieve this, they must first co-ordinate a dazzling array of tools - from sophisticated experience platforms and customer relationship management systems to service-oriented architectures and massively scalable databases. A significant challenge at the best of times, this task is often further complicated by the legacy systems and fragmented infrastructures associated with large, established organisations that have grown organically over time.

At Box UK, we’re experienced in defining streamlined, connected infrastructures that are perfectly aligned with business goals - eliminating those technologies that don’t provide value, so that you can focus on what really matters.

Manage change better.

In a fast-moving digital world the ability to respond rapidly to changing conditions and requirements is critical.

We’ll make sure every aspect of your processes supports this aim, embracing the flexibility and focus of Agile to manage evolving priorities, gain better visibility of requirements, and minimise wasted time, budget and effort.

Stitching it all together.

Your digital strategy has to serve the needs of many diverse audiences, including senior stakeholders, internal system users and, of course, your external customers. Are you making it as easy as possible for each of these groups to achieve their goals?

Our consultants will not only help you identify the most important user journeys across your systems and touchpoints, they’ll also provide guidance on optimising these for greatest impact. Looking at user experience considerations alongside technical issues such as data flow, we’ll make sure these journeys are as persuasive and streamlined as possible - driving positive results all round.

"Keeping the lights on"

Are you worried that legacy web and software solutions are preventing your organisation from achieving its full potential? We talked to global electronics distributor RS Components about how they responded to a similar situation, exploring their process of defining and implementing an effective solution to safeguard on-going growth and efficiencies without jeopardising existing success. Download the webinar slides today to learn more.

Project showcase

The Royal College of Nursing

Our consultants helped oversee the award-winning digital transformation of the 435,000-strong Royal College of Nursing, which was praised by internal stakeholders and members alike.

Cardiff University

Tailored training from our experienced Agile practitioners gave Cardiff University the tools they needed to kick-start sprints the very next day - helping them generate rapid returns.