The router has been replaced or reset. A different or new SSID(network name) and passphrase on the router creates a mismatch to those originally configured on the printer. You will need these router settings to reconfigure the printer using the included Setup Utility or SetupAssistant.

The printer has been turned OFF for period of time. You may have to reconfigure the port.

Wi-Fi indicator light states

IMPORTANT! Most of the contents of this article were designed for previous generations of Wireless-equipped inkjet printers. Not all article links are current, but they may still provide useful guidance.

Use the table below to help determine your printer's current status, and refer to the linked articles for additional assistance.

Wi-Fi Indicator for Older Models

Wi-Fi Indicator for Newer Models

Possible Communication States

Related Links

Off

Touch Panel Devices

No Image – Blank Screen

Non-Touch Panel Devices

"I have no wireless capabilities."

Initial power-up state

The INA* is not present.

The INA is not properly connected.

The printer power is off or in sleep mode.

Possible hardware failure

USB connection with printer that lacks wireless print server

Contact Lexmark Technical Support if this remains a problem. See Still need help? below.

Blinking orange

Touch Panel Devices

Non-Touch Panel Devices

"Printer is trying to connect wirelessly"

The INA has been configured for infrastructure, but is not linked to an access point.

There is a security setting mismatch between access point and router.

Interim negotiating status while performing setup procedure

Out of range or interference between printer and access point

Printer unplugged for an extended period of time may cause this to happen.

Click here for 'Printer Not Found or here for an alternative article on 'No communication'issues.

Click here for an article on Signal Strength. Note: This article pertains to the X3500-X4500 Series printers but it is valuable for ALL wireless products.

If you are really unsure what has happened:

Make sure the computer is communicating over the network.

Reset your wireless router (AP) by turning it OFF and ON, or remove the power supply from the back of the printer and then plug it back in.

Follow this link to the Wireless Setup Utility or Wireless Configuration Utility to reconfigure the printer.

Solid orange

Touch Panel Devices

Non-Touch Panel Devices

"Printer is not communicating wirelessly"

The printer is brand new and has never been configured.

The printer is connected via USB cable.

The printer is in the middle of being configured.

The INA is waiting for an ad-hoc (peer-to-peer) connection.

Note: Adhoc is a computer to printer communication without the use of a router or access point.