Screen Reader: Award-Winning Arabic Hal – Is Simply the Best

Posted Sat, 2007-06-02 12:05

Award-Winning Arabic Hal – Is Simply the Best

I remember 4 years ago in one of the regional adaptive technology exhibitions when I ran across a competitor who had a wide grin on his face. “Our screen reader will wipe yours out, we have the name”, he said. I smiled back at him and said:” so you thing it is all about the name? You know there is much more to it my friend.” He of course didn’t understand what I was saying. Today, 4 years later, he may be starting to understand. A name-alone strategy doesn’t work. You have to work your tail off and earn the respect of your customers before you can say I am Number One.

It is difficult to walk into almost any institution catering to blind users in the Middle East and not to find Arabic Hal installed in their computer lab. Arabic Hal proved to be the screen reader of choice to the majority of powerful users in the Middle East. This took an entire team and a lot of hard works. Users of other screen readers continue to replace their existing software with Arabic Hal. There are several reasons as to why Arabic Hal has become the Number One screen reader in the Middle East.

After Sale Support

Nattiq Technologies takes the business of after-sales support seriously. A 24-hour response to any technical issue is guaranteed. The professional and friendly technical support engineers are very motivated to help customers. Every call is an important call to Nattiq whether it is a sales call or a support call. To Nattiq, customers are kings. Solutions to reported problems are provided in a timely fashion. Nattiq gained a reputation of providing the BEST technical support for adaptive technology in the entire Middle East region. That is why our business continues to grow every year.

Nattiq’s Champions

Nattiq is very successful in appointing loyal Champions throughout the region. A Champion is a very advanced user of Arabic Hal who is responsible for providing new and existing customers with a First-Class technical support and training. Nattiq continues to recruit Champions based on talents and not requirements.

Fast Developments

Arabic Hal continues to evolve accommodating the needs of Arabic-speaking users. Since its inception in early 2002, Arabic Hal witnessed at least 9 major upgrades each of which provided much appreciated, by users, improvements.

Regular Updates

Users may get the latest updates for Hal online via the internet. Arabic Hal prompts users to carry out regular automatic updates once they connect to the internet. Users continue to find their copies of Arabic Hal current and fulfilling their demanding needs.

Map Files

Nattiq is very responsive to customers who require to access non-standard software applications. Map files are created in order to enable Arabic Hal to read non-standard software packages. Nattiq’s customers rave about its ability to roll out map files in only a few days after requesting them. Almarif, Turath, Almawrid, Ibn Alothaimeen and Quran Search are only a few to mention. Arabic Hal users are, more than ever, able to access software packages they only dreamt of accessing only a short while ago.

Users of Hal Get Advanced Jobs

Arabic Hal had is continuously helping blind users make a career change. Typically before using Hal, most blind users had a Telephone Operator jobs. Those jobs are fading away with IVR systems being utilized by companies who employ blind users. With Arabic Hal and useful training, such users are able to advance into higher paying jobs with advancement opportunities. Dubai Immigration Department recently rewarded an Arabic Hal blind user for providing high productivity. Arabic Hal opened the door for many blind users to obtain competitive job opportunities at house-hold name organizations. Emirates Airlines, Nawras Telecom, Dubai Immigration Department, Dubai International Financial Center and Standard Chartered Bank are to mention only a few. Nattiq worked with such organization to adapt their information system in order to be accessible with Arabic Hal. This cooperation will continue in generating additional job opportunities to many blind users.

Winning the Hearts and Soles of Customers

The business of winning the hearts and soles of customers is not an easy one. You actually have to continue to work in the trenches and be among your customers and listen to them day in and day out. Customers must gain a substantial value from the company they are dealing with. That is what Nattiq provides them. When it comes to putting one’s money where his mouth is, Nattiq becomes the choice and Arabic Hal wins the contest.

We at Nattiq remain very focus on providing our customers with the highest value possible. The customer comes first. He / She continues to be our King.