Our Client is a well-established, innovative and successful designer and manufacturer of packaging for major brands in a variety of market sectors in the UK and Overseas.

Currently recruiting for an office based Customer Services Executive in support of an Area Business Development Manager, with a multi-million portfolio of accounts in high value blue chip markets covering the North of England.

Responsibilities:

Effective Management of existing Accounts.

Answer inbound and place outbound calls with the goal of increasing business, customer satisfaction and customer retention.

Take care of general customer inquiries and problems that are primarily routine or basic in nature.

Duties include a wide range of responsibilities from entering orders, processing orders, working with scheduling for order changes and running reports.

Progress chasing.

Organise and maintaining filing systems.

Typing, preparation and mailing of all legal documents and other paperwork necessary to meet compliance and account set up requirements.

Marketing Communication

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