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Problem: DTR-HC250

It wouldn't work at all, took this sights advise and bought a new lead. Was difficult to find - Maplin don't stock 18V so went on internet and found one on Ebay from China only £5.98, but got a higher ampage, didn't work at first but a persisted and now everything is great, had to redo timers but library was still there.

Thanks guys for this help.

M from Barnsley

Problem: DTR-HC250

It wouldn't work at all, took this sights advise and bought a new lead. Was difficult to find - Maplin don't stock 18V so went on internet and found one on Ebay from China only £5.98, but got a higher ampage, didn't work at first but a persisted and now everything is great, had to redo timers but library was still there.

Problem: when power is switched on-box displays starting message only and remains in this state.

Problem: My TVonics dtr z250 is stuttering and freezing whilst recording BBC (MOTD!) and watching the unfinished recording. When the recording has finished the remainder of the recording is fine on play back although where it was freezing and stuttering there is no change. Its seems the dual recording functionality is poor on particular channels - or at BBC1??!! Please help as I know its a discontinued box and Tvonics have gone bust.

Problem: My TVonics dtr z250 is stuttering and freezing whilst recording BBC (MOTD!) and watching the unfinished recording. When the recording has finished the remainder of the recording is fine on play back although where it was freezing and stuttering there is no change. Its seems the dual recording functionality is poor on particular channels - or at BBC1??!! Please help as I know its a discontinued box and Tvonics have gone bust.

If you have a problem and the freeview box is under a year old, contact your retailer to arrange a repair or replacement. Under the Sale of Goods Act, you should be covered for at least a year and maybe longer.

Ensure you check all connections and cables, particularly those connecting the unit to the aerial.

Solutions suggested on this site are for informational purposes only; we accept no responsibility for any damage caused to your equipment as a result of following the advice shown here.