Sectors

What our customers have to say

“By providing visitors to our website with the opportunity to engage in real-time with highly knowledgeable operators 24 hours a day, 7 days a week, has helped us to manage a hidden demand from a difficult to reach group. I’m really impressed with Yomdel.”

“The impact’s been two-fold – we’ve generated a lot more leads across the network and we’ve been able to offer a different level of communication for clients. From an internal perspective, our agents on-the-ground have the opportunity to engage with clients in a way that they were never able to before. And for our customers, they have the opportunity to speak to an actual person any time of the day or night – something they’re quite surprised about!”

“The satisfaction rates of clients using Yomdel’s live chat service is [extremely high] – and rising! It’s a brilliant service and the quality of leads is very high.”

Debbi Franklin — Head of Multi-Channel FulfilmentAndrews Property Group

“It’s a partnership that works. Yomdel delivers leads with a phenomenally-high conversion rate. They’re not formulaic like other live chat providers, they work to the highest standards and it’s one of the best marketing initiatives we’ve ever undertaken.”

“The results we’ve had from Yomdel have been brilliant. . . the conversion has been far greater than maybe just an enquiry coming online.

Our brand values are about being responsive, reliable and having trained staff, and Yomdel has very similar values. The fact that [Yomdel] is responsive with people looking to have a franchise with us has been a big tick.”

Ruth Brown — Head of Franchise DevelopmentHome Instead Senior Care

“We always knew we may be missing leads when we were closed, but we hadn’t fully appreciated the level and quality of the leads we’d let slip through our fingers.

Yomdel capture significant volumes of enquires for us. They are really professional and offer our customers a fantastic service that results in exceptional leads. Long may this continue!”

Mark Cooper — PartnerCoopers Residential

“We saw live chat as a really good way of engaging with people.

We found the uptake was far higher than we got from just using our conventional static website typically giving over 60 leads per month using the live chat which we wouldn’t have otherwise got. For us as a franchisor, it means more business.”

Glenn Ackroyd — Head ShepherdEweMove - Franchisee Recruitment

“Yomdel is very, very valuable to us. Yomdel’s advice and experience has been superb, and they don’t just deliver landlord, sales, and valuation leads but others too – generating income for us through wider referrals.

Yomdel’s live chat service is true added value, and generates staggering results.”

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