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This Hotel is located well. Easy to find, not too far away from City Center. Rooms are good up to excellent, depending what you get from reception. Wifi is free, desk mostly with watercooker or coffee machine equipped. Important good sleeps included. Breakfast buffet is what you expect. There's a Restaurant/bar area where you can order hot Food, menu is...

Most likely the best Mercure Hotel ever.
All the staff is hightly motivated and friendly in a human way - not trained smlies!
From the arrival through your stay and untill departure you feel taken good care of. Chapeau!

Dear Aksel A,
thank you for the marvelous feedback and also for your loyalty to our house and the Accor Hotels. We are pleased to read, you are more than satisfied with our service and always enjoy your stays. Your commendations will be forwarded to the entire team.
We hope to welcome you back to Hamburg soon,
Sincerely,
Sascha Gunzer...

From the moment we walked into the hotel we felt welcomed. We arrived about 1pm and decided to check if our room was available early. Much to our surprise it was which was a great help as we had plans that afternoon/evening.
The room is a good size and the bed is rather comfortable. Our room was front facing and...

Dear guest "A5hh"
thank you for your great feedback.
We are very pleased, that you enjoyed your stay in hamburg and in our hotel.
We are looking forward to welcome you again.
With kind regards
Saskia Hahn
Deputy Front Office Manager

Mid level hotel, rooms small but clean and modern. Looked like someone had been sleeping on the bed when I went to my room, staff came and looked and agreed it wasn't correct, so gave me another room. The hotel is on a busy intersection, but I cannot say road noise was a problem for me. It is perhaps 20...

Dear "ps257340",
thank you for your stay at our Mercure Hotel Hamburg Mitte and your detailed feedback.
We are pleased to read, you liked the location of our house and our staff.
For the inconvenience, you experienced with your first room, we apologize in all ways.
Please be assured, this will remain as a single case.
Whenever you are going...

This is an excellent well maintained facility. The location is at the corner of the Messe which was ideal for our recent trip exhibiting at SMM. We walked to and from the Messe everyday avoiding traffic and expense taxi fares.
The room and bathroom were not large but comfortable and clean. The breakfast buffet was excellent with a nice choice...

Dear Chris P,
thank you for your kind and detailed feedback.
We are pleased to read, you felt comfortable in all ways during your visit to the "SMM" trade fair. We will forward your commendation to the entire team and are looking forward to welcome you back to Hamburg soon.
Sincerely,
Sascha Gunzer
Front Office Manager

Had 3 nights in Mercure Hamburg Mitte Hotel. Rooms were good size. Wardrobe space bit limited but sufficient for our stay. Room and bathroom very clean. Reception and bar staff were very friendly and helpful. Good location.

Dear "lindacJ5018HU",
thank you for your kind review and your stay at our Mercure Hotel Hamburg Mitte.
It is a pleasure to read, you felt comfortable in all ways and were able to enjoy your time in Hamburg.
We are looking forward to welcome you again soon.
Sincerely,
Sascha Gunzer
Front Office Manager

Hotel was clean and offered a great breakfast. However the rooms were extremely small and the parking garage was so tight that it was a stressful event to get in and out of. This area of Hamburg was not the best. Actually Hamburg is not a priority city to tour in my opinion.

Dear "Itctony",
thank you for your stay at our Mercure Hotel Hamburg Mitte and your feedback.
Unfortunately the size of our rooms, our garage and the surrounding of our hotel did not meet your expectations, which we deeply regret.
We are pleased to read, you enjoyed our breakfast buffet and commend the cleanliness.
Whenever you are going to spend another...

My room had hooks, shelves and lights all in the right places. It had a good desk suitable for longish work sessions. nothing annoying in the decor. Environmental awareness. Good choice at breakfast. Well-trained staff.

I stayed two nights at this hotel in July 2016. The journey from the airport was simple - about a 25 euro taxi ride or 3.20 euro by train. If you do come by train then the nearest station, Schlump, is about a 10 minutes walk away. The staff at the hotel were excellent and the breakfast was the best...

Dear "H-Ogilvysq",
thank you for your great feedback regarding your latest stay at our Mercure Hotel Hamburg Mitte.
We are pleased to ascertain, you felt comfortable in all ways and enjoyed your time in Hamburg. Your commendation will be forwarded to the entire team. Whenever you are going to spend another stay Hamburg, we like to welcome you again.
Kind...

Used to stay one night during the business trip.
Good location - just about 20 minutes from the airport. Groung floor has nice cafe working whole day - good place for business meeting with chance to have some snacks, soups and wine in the evening with some dinner.
There are two underground floors for parking, but not sure if it...

Dear "Makhmutov",
thank you for your stay at our Mercure Hotel Hamburg Mitte and you positive feedback.
We are pleased to read, you felt comfortable in all ways and would recommend us. We will share your commendation with the entire team and are looking forward to welcome you back to hamburg soon.
Sincerely,
Sascha Gunzer
Front Office Manager

Amenities

Highlights

Restaurant

Free High Speed Internet ( WiFi )

Room Service

GreenPartner
Learn More

Green Partners meet the programme's minimum requirements for environmental activities, but have not yet qualified for a Green Leader badge. The set of requirements include having a towel and linen re-use programme, using energy-efficient light bulbs, tracking energy usage, recycling, and educating staff and guests on green practices.

About the property

Wheelchair Access

Pets Allowed ( Dog / Pet Friendly )

Non-Smoking Hotel

Things to do

Restaurant

Room types

Non-Smoking Rooms

Family Rooms

In your room

Air Conditioning

Internet

Free Internet

Free High Speed Internet ( WiFi )

Public Wifi

Paid Internet

Services

Dry Cleaning

Meeting Rooms

Conference Facilities

Multilingual Staff

Room Service

Business Centre with Internet Access

Laundry Service

Banquet Room

Self-Serve Laundry

Official Description (provided by the hotel)

The 3 star superior Mercure was opened in 2002 and offers 180 airconditioned rooms with triple glazing. The hotel is 200 m away from the trade show centre, directly opposite the Planten un Blomen park. The lively city centre is only 2 km from the hotel.Our hotel offers 5 meeting rooms with natural light, suitable for functions for up to 80 people. The Olive Tree restaurant will spoil you with Mediterranean cooking. Our Lemon bar offers snacks and refreshing cocktails....more less

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Hotel Style:

#52 Luxury Hotel in Hamburg

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