Support Won't charge

Thread Starter

Rank:

None

Points:

Posts:

Joined:

Jul 6, 2010

Mine has CM7 on it.....today, it says battery is dead and to wait 15min and try turnining on again after charging..........its been on the charger all day.........anyone else hear of this? Am i 'hosed' ?

Thread Starter

Rank:

None

Points:

Posts:

Joined:

Jul 6, 2010

It is still under warranty, b&n told me to bring it into a store so they could see if its the chord only or the unit that is bad. It's the unit, it won't charge with any of the dozen microsd cables i have. With my luck, their cable will work and it will boot into CM7, and they will be like: WTF.

Rank:

None

Points:

Posts:

Joined:

Jun 4, 2010

Does that message come up when plugged in or do you have to press the power button to get it?

When you plugged into your computer via usb or with a different cable, did you also let it charge for a couple hours?

Sounds like you have two choices, return it to B&N and take the risk OR continue to play with it for a couple days and see if you can resolve it. Hopefully someone else with jump in with more suggestions.

I doubt your CM7 rom has anything to do with the problem, but a hard-nosed B&N employee may see it differently.

Thread Starter

Rank:

None

Points:

Posts:

Joined:

Jul 6, 2010

THe seller won't do anything as i'm past the return window. THey are not the original owner either and barns and nobles won't do anything without the original owners email address and physical address.

Rank:

None

Points:

Posts:

Joined:

May 9, 2011

You cannot use the Nook cable without the Nook charger, or the Nook charger without the Nook cable, and expect the unit to charge correctly, if at all.

If you do not use both the Nook Color cable and matching power supply, you will only pass 500mA to the Nook Color.

500mA will not even power the Nook Color, let alone charge it.

When using standard USB charging, I've read reports of it taking well over a day to boot from a depleted battery. It will help to power it down cold after it boots with standard USB, so it will charge faster. It cannot charge off of standard USB if the device is on, there just isn't enough power in USB.