Frequently asked questions

After completing your registration form, Dr Hsu or Dr Singh will examine you, and review any X- rays or other test results that you have with you

Dr Hsu or Dr Singh will give you his opinion and any recommendations on your condition and together you will decide the best individual treatment plan. You will have the opportunity to ask many questions.

If an operation is needed, Dr Hsu or Dr Singh will explain the specific procedure, help you understand what it involves, and explain the risks and benefits to you. You will also meet with the Practice Nurse who will provide you with further information pre-operatively. Please feel free to ask as many questions as you like during this time. The Practice Nurse will also see you after your operation and you are free to contact him/her with any further questions or issues.

You will also be able to keep in contact with Dr Hsu or Dr Singh and the Practice Nurse through email or phone.

Your medical file is handled securely with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment regarding your medical records. We will not release any contents of your medical file without your consent.