Research project "Overcoming crises in public communication about refugees, migration, foreigners" (NOHATE)

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More and more frequently, discussions turn to so-called Hate Speech – offensive and hateful posts by individual users – when divisive issues come up in social media or online commentary sections. Without sufficient moderation, this hate speech can quickly lead to an escalation or inhibition of discussions. Therefore, operators of such platforms are advised to identify and moderate this hateful communication. However, due to the large amounts of data and rapidity of communication, this proves elusive. Especially the discussion about the accommodation of refugees since 2015 strengthened the assumption that hate speech in social media does not only pose a threat for individuals but also for society as a whole since hateful communication can be linked to the political advancement of right-wing extremist parties, political apathy, and racist crimes.

The three-year joint project NOHATE aims to analyse hateful communication on social media platforms, in online forums and commentary sections in order to identify underlying causes and dynamics as well as develop methods and software for (early) recognition of hateful communication and potential strategies for de-escalation. A case study will offer a multidimensional perspective on displacement and migration and provide data for software development.