Water and Wastewater

Reading Your Monthly Utility Bill

Water and Sewer Rates

The current water and wastewater (sewer) rates (PDF) were adopted by City Council on September 17, 2018. Note: Each March, your bill reflects a new sewer average based on your individual usage for the three-month period from the November meter read to the February meter read.

Establishing New Water Service or Obtaining a Meter for Construction, Fire Hydrants, Gas Wells, or other Purposes

Discounts

Tax exemptions are not available. Low-income senior households or permanently disabled customers may be eligible for discounted rates (PDF). To apply for a discount on the residential water and sewer portion of your utility bill, you must fall into one of the following categories and meet the requirements as defined in the Code of Ordinances (summarized below):

Disabled

Complete a Credit Affidavit Application (PDF) and mail or fax it to the address or number provided on the form. Should a qualified recipient pass away, the surviving spouse will continue to receive the discount until the end of the current fiscal year (September 30).

Monday – Friday
8:00 a.m. to 5:00 p.m.
THIS FACILITY IS CURRENTLY CLOSED TO THE PUBLIC.Staff will be answering phones and responding to emails during normal business hours. Visit www.cityofkennedale.com/covid19 for full details.