Description

This application is a service of Singapore Government.

Be empowered for an all new travelling experience

MyTransport.SG Mobile, an award winning app launched by Land Transport Authority (LTA), is a content-rich service offering a wide range of information for all modes of land transportation – empowering commuters, motorists and cyclists in Singapore to make informed decisions and better plan their journey, with these features:

Reviews

3.3

5,528 total

5 2,059

4 941

3 694

2 523

1 1,311

Elliott Soh

My Concierge will not remember your favourite buses at certain stops anymore. Using @bus_time_bot on Telegram. It keeps all previous data on bus stops in certain areas and can be updated anytime. My Transport has exceeded its shelf life. Maybe it's time to quit?

Ming lim

Bus arrivals time saved in My Concierge suddenly went blank and not able to re-add. Please check on this as it has been very useful as we depend on public transport a lot and enable us to plan our journey ahead as the bus arrivals time are correct most of the time.

Vignesh V

The app accuracy of bus accurate most of the time altgough there have been multiple occasions where it has been off. Not able to save bookmarked bus stops and buses everytime there is an update is quite a pity. The addition of graphic to show if the arriving bus is double decked or single is a good add.

Chris Choy

App doesn't report train faults anymore. My daughter right now is stucked in train at Buona Vista for quite a while, but the app reports train service as normal. Trying to cover up bad news?

Tony Tang

After the most recent update, all the previous bus arrival times I've saved in My Concierge are gone. That's a real dick move. After some updates, the icons I've arranged get reset into their default position. That's still nowhere as bad as having one's settings removed in My Concierge.

I've not updated this app for a long time and it worked fine. Then all of sudden this morning I can't read the msg on MRT delay so I updated it. Now all my bus arrival in fav are gone. When I attempt to add them back, got a "DB operation failed" error. Without the fav this app is quite useless!

User reviews

Elliott Soh September 3, 2017

My Concierge will not remember your favourite buses at certain stops anymore. Using @bus_time_bot on Telegram. It keeps all previous data on bus stops in certain areas and can be updated anytime. My Transport has exceeded its shelf life. Maybe it's time to quit?

Bus arrivals time saved in My Concierge suddenly went blank and not able to re-add. Please check on this as it has been very useful as we depend on public transport a lot and enable us to plan our journey ahead as the bus arrivals time are correct most of the time.

The app accuracy of bus accurate most of the time altgough there have been multiple occasions where it has been off. Not able to save bookmarked bus stops and buses everytime there is an update is quite a pity. The addition of graphic to show if the arriving bus is double decked or single is a good add.

After the most recent update, all the previous bus arrival times I've saved in My Concierge are gone. That's a real dick move. After some updates, the icons I've arranged get reset into their default position. That's still nowhere as bad as having one's settings removed in My Concierge.

I've not updated this app for a long time and it worked fine. Then all of sudden this morning I can't read the msg on MRT delay so I updated it. Now all my bus arrival in fav are gone. When I attempt to add them back, got a "DB operation failed" error. Without the fav this app is quite useless!

Update: Not content to wipe out saved data My Concierge after every update, now you can't even save any data to it! My Concierge has become a useless feature after this latest update. That does it! Time to consider other apps.

Decided to switch to SGBusleh app for good. It is so much better than this MyTransport app, which erased my saved bus stops 4 times! I still have it installed so that I can write this review to tell the world how bad it is!! Switch to SGBusleh! You wont regret it!

Good informative app but please allow users to choose start up page after launching app. It will save users lots of time compared to clicking on app then click myconcierge which requires additional steps.

Everytime there is an update in the app, all saved stops in Concierge are erased. Doubt the developer who released this app takes either a bus or train. Serious fault, badly done and still wanted a review. This is trash.

Where are my previous saved sessions in my concerige? Did u pass the user acceptance before rolling out this update? Where is your quality assurance. No one checking? How long do u need to resolve this issue?

After the latest update. All my saved concierge is missing and there is bug in the concierge even after I had redo and saved. It display for the first time and the other time all is empty. Please do not be like the other app SGsecure.

Settings such as buses for arrival times do not get saved between updates. Also important announcments such as MRT "delays" are not easily accessible except by thier own obvious button, perhaps they should also be shown in traffic news or have their own button

To all those who are encountering the disappearing bus stops issue in MyConcierge: 1) Close the app (Yes, swipe it off from task manager in android, not just back back back) 2) Clear the app cache. 3) IMPT: Turn off all wi-fi and mobile data!!! 4) Restart your phone. 5) When reboot, don't turn on the internet yet! Open MyTransport app and go to MyConcierge's favourite buses page. 6) You should see an error telling you that you need to on your mobile data/wi-fi. 7) Now you can turn on internet or wi-fi. However, make sure your connection is stable!!! Else the same problem will occur. 8) Don't quit the app. Simply back out to MyTransport main menu and go back to MyConcierge saved buses page. 9) Your saved bus stops should re-appear!!! NOTE: If you did not see an error message in step 6, your local database is corrupt. In that event you must clear app data. This is only a temp fix... Hope it helps. Shout-out to @LTASG to fix this problem soon!

Presumably the only app from the Government that I use. It has one feature no other 3rd party app has and its all made use with the API: the ability to indicate a double or single deck bus on any bus service. Accuracy is definitely out of bounds for this app itself since it relies on an API. P.S whenever the app updates, MyConcierge database is cleared because its locally stored and normally it erases existing data for compatibility reasons. Just a note for the most laziest persons.

After the latest update, all of the buses that I had saved under favorites were erased. Very frustrating especially when you're rushing and you have to search for the info again when you thought it was saved in a convenient location.

All my favourite in the Concierge disappears. It happens when i tried opening it without network. Also please let user create folders in Concierge so that we can file the favourite buses according to route.

App is useful when it works. I've discovered that it only works when I am at a bus interchange or when I'm at school, when I am taking a bus from home, the app takes really long to load, most of the time only after my bus comes will it finish loading and display all the bus arrival timings.