Opening Times

Please see the table below for the opening hours of Newnham and Westbury Surgeries. Please note that you will still be able to contact a doctor on any day of the week using the same 01594 516241 telephone number.

Newnham Clinics

Newnham Dispensary

Westbury

Clinics

Westbury Dispensary

Monday

Closed

Closed

0810 - 1800

0830 -1300**

1400 - 1800**

Tuesday

0810 - 1800

0830 -1300

1400 - 1800

Closed

Closed

Wednesday

0810 - 1800

0830 - 1300

1400 - 1800

Closed

Closed

Thursday

0830 - 1800

0830 - 1300

1400 - 1800

Closed

Closed

Friday

0830 - 1300

0830 - 1300

1300 - 1800

1400 - 1800**

**Pre-arranged prescription collections only and acute prescriptions for Westbury .

Morning surgeries run from 8.30am until 11.00am, and afternoon surgeries from 3.30pm until 6.00pm. Sometimes the doctor's rota requires a change in appointment times. Please enquire at the reception for appointment availability.

Extended Hours

The Surgery will be operating Extended Hours on Monday evenings 18:30 - 20:15 at Westbury by appointment only. These hours may change during annual leave and bank holidays, please check at reception for up to date times.

This is not an emergency service and patients will only have access to a doctor during extended hours. Patients who turn up without an appointment will need to re-book an appointment during core hours.

For any emergencies between the hours of 18.30 and 08.00hrs please contact the new out of hours number using the NHS 111 service.

Nurse Appointments

On Mondays, Tuesdays and Wednesdays, the first appointments with the Practice Nurse start at 0810 hrs.

‘If you are ill or injured and are not sure where to turn, you can download the ASAP mobile phone App (ASAP Glos NHS) from the App store or search the ASAP website: www.asapglos.nhs.uk. Alternatively, call NHS 111.’

Westbury Surgery Address: Rodley Road, Westbury-on-Severn, GL14 1PF.

Located next to the sports pitches and the Parish Hall.

Please Read Important Information Tab.

Dispensary Opening Times

Newnham Dispensary

Westbury Dispensary

Monday

Closed

0830 -1300**

1400 - 1800**

Tuesday

0830 -1300

1400 - 1800

Closed

Wednesday

0830 - 1300

1400 - 1800

Closed

Thursday

0830 - 1300

1400 - 1800

Closed

Friday

0830 - 1300

1400 - 1800**

Weekends

Closed

Closed

The Practice can dispense medications to patients who live more than one mile from the chemist. Patients can collect their medications from the surgery dispensary.

Apologies for change to Mondays Newnham dispensing hours, this is due to manning issues.

The dispensary at Westbury will operate:

Mondays 0830 - 1300 and 1400 - 1800 hrs*

Fridays 1400 - 1800 hrs*

*For acute prescripions and pre-arranged collections.

Please telephone after 11am if you wish to speak with a dispenser, or you have any dispensary issues or queries.

When We Are Closed

In the event of an emergency please telephone the surgery.

Outside of normal surgery hours (6.30pm until 8.00am) on weekdays, weekends and bank holidays) if you call the surgery, you will be directly connected with the doctor's on call service.

NHS Direct - NHS 111

In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Please Read Important Information Tab

‘If you are ill or injured and are not sure where to turn, you can download the ASAP mobile phone App (ASAP Glos NHS) from the App store or search the ASAP website: www.asapglos.nhs.uk. Alternatively, call NHS 111.’

Staff Training

The Surgery will close from 12.30hrs on the following afternoons for protected learning time for all staff at the surgery.

25 Apr 18

22 May 18

20 Jun 18

18 Jul 18

13 Sep 18

16 Oct 18

21 Nov 18

For any emergencies during these afternoons please telephone the surgery 01594 516241 and you will be put through to the on-call doctor service

Bank Holidays

30 Mar 18

02 Apr 18

07 May 18

28 May 18

27 Aug 18

The surgery is closed on all Bank Holidays

For any emergencies when the surgery is closed please contact the NHS 111 service.