Check out these two augers. One of them is a grease cutter that fits a 5/8 inch rod. The other is a sharktooth cutter for a 7/8 inch rod.Most plumbers in these parts don't carry 7/8 inch rods. Normally that is ok. However, when encountering a kitchen grease clog on a 4" line that can be an issue. With the smaller cutter only a small tunnel is bored into the grease. This can result in frequent clogging. When a properly sized cutter is used the line is properly cleaned resulting in a far longer period inbetween cleanings.

Get a call Friday afternoon, hour before Shabbat. Drains not working on a renovation we recently completed. Told the contractor the clog is probably originating outside, not my lines as they are all new and checked. I get there Saturday night and clear the line.

Get a call the following Friday at 11:00. Clogged again. Get there at noon. Work until 2:00. Pull out a lot of baby wipes but this time no success in clearing the clog. I tell the contractor there must be a hidden manhole or a bend with something gone awry. I'm leaning towards the former. Tell him I'll be back Sunday morning first thing with my sewer camera, locator and excavation equipment.

Send in the video camera until I hit the spot where I had been getting stuck. Can't see anything as the line is full of water, but that doesn't matter. Activate the sonde, get out my locator and start walking around the patio. I soon find the location where my sewer camera head is located. I start digging, opening up the Jerusalem stone patio, breaking concrete and soon find the pipe. Little more digging and find a covered manhole cover. Years ago a hotel next door renovated the area. The workers ruined the manhole, rocks fell inside (cause of the clog), and they covered right over the access cover! Surprisingly enough this happens more frequently than one would think.

I clear out the mess, open up the hole more, get a new cover and ring, raise up the sides of the manhole, install new Jerusalem stone -- and voila! Done like a pro.

This was right under the Jerusalem stone patio

The orange pipe is our client's pipe connecting into the damaged manhole

Sometimes we hear our toilets making strange sounds. Something like a burping or gargling sound. Is that OK? Can we procrastinate and hope for the best?

Sometimes a renovation is done upstairs and the workers seal off the vent pipe. When a toilet is flushed air will have to be drawn from somewhere else: from a sink, from a toilet. That's when you hear strange noises.

Other times there is a clog in the line. Someone will flush the toilet and an adjacent toilet will start making sounds. That is the toilets way of telling the homeowner that there is a blockage and a disaster is bound to happen. Don't wait. Call the plumber. Would you rather the waste back up first onto your house floor before you decide to call?