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My two Club Eternia subs & my two Filmation subs have been charged to my CC allready.

Now just wainting for my MOTUC's & Filmation goodness to arrive

Looking forward to the rest of 2016 with Collectors Choice, Club Grayskull & Thundercats.........Excited for 2017 with Brian Flynn of Super7 & Four Horsemen taking over the MOTUC's, Club Grayskull and Hopefully Thundercats collectors lines

No email for Filmation sub, as it's not renewing but, uh, 'newing' I guess, but checking my cc I see I was indeed charged.

Question-- after this month we can actually combine our subs right? There's currently no option to combine on My Subscription page, but I seem to remember that will change after the initial charge...

Yes as of August you can combine your subs

Looking forward to the rest of 2016 with Collectors Choice, Club Grayskull & Thundercats.........Excited for 2017 with Brian Flynn of Super7 & Four Horsemen taking over the MOTUC's, Club Grayskull and Hopefully Thundercats collectors lines

Copied from the Filmation thread, because it's pretty important (sorry if that's a "no, no", Mods) - If you have gotten a new card #, for any reason, since you bought the Filmation sub, EVEN IF YOU UPDATED IT ON THE MATTY SITE, you still need to call DR asap to tell them to switch it to the new card #.
It's quick and easy and they take care of everything for you, but any changes made to your account on the Matty site were not applied to the billing on the Filmation sub.

PS- It's kind of odd how a system which is so heavily dependent on these sub preorders doesn't go the extra mile to make sure that they're getting your money. I was never contacted at all about the issue and could have easily just said, "Ah, whatever. I guess I won't get it, then".

Received my regular renewal notice for both the Eternia and DC subs, but nothing yet for Filmation. Checked the cc where Filmation sub is supposed to be charged and it appears to be pending. That gives me some measure of confidence that eventually the Filmation will go through and all will be fine. Apparently this is an issue for many this month as there is now an entire thread devoted to it.

Originally Posted by shadowfall1976

Mine is showing in the subs page....says combined...Yes....

What's interesting is, I check my subs page and it shows the Black Freighter sub as uncombined and yet it ships combined with all of my other subs each month. So, I'm not certain how much we can trust seeing combined or uncombined on the subs page. There doesn't appear to be uniformity for all... which being DR doesn't entirely surprise me. Apologies if that seems cynical.

Received my regular renewal notice for both the Eternia and DC subs, but nothing yet for Filmation. Checked the cc where Filmation sub is supposed to be charged and it appears to be pending. That gives me some measure of confidence that eventually the Filmation will go through and all will be fine. Apparently this is an issue for many this month as there is now an entire thread devoted to it.

What's interesting is, I check my subs page and it shows the Black Freighter sub as uncombined and yet it ships combined with all of my other subs each month. So, I'm not certain how much we can trust seeing combined or uncombined on the subs page. There doesn't appear to be uniformity for all... which being DR doesn't entirely surprise me. Apologies if that seems cynical.

Again what is showing on the my subscription page is for when it renews next month that's why Filmation shows as combined and Black Freighter shows as not because there is NO Black Freighter figure in August.

My filmation sub now shows up on my sub page, got the information changed there. Just a new date.

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One Gum Drop to bring them all and in the sweetness bind them
In the Land of Candy where the Gingerbreads lie.
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Just checked out my credit card statement and I can see the charge. From just my quick calculation my 2 Filmation subs cost about the same to ship as my 2 Club Eternia subs. Maybe it does or maybe it doesn't but it would be nice if they cold ship this all at the same time, the first month.

It's not combined yet, that's showing you that on your next renewal (Aug) it will be combined, it won't be combined this month.

I never said it was combined for this month for sure, only that it says, yes, but at the same time, many others say no right now....

But if you look, it says Filmation figure billed when shipped, meaning this months....just as it say Clamp, only where it says next renewal it says August.... The renewal for Aug is only when it renews next, currently it's displaying this months info, and the "Currently combined" means now, not next month....so who knows if it will be or not, because other people are saying it says no on their combined spot....and we all know for sure they should be next month....so if it was truly info for next month....it would say yes for everyone.

Ok, just found out i was charged for my Eternia sub figs and for the Filmation sub separately.
It doesn't matter if it's the first time or not, the thing is to both subs to be combined. So, why they are charging separate shipping for both subs?

received several emails from Matty cancelling and resubmitting orders for me. Now my Filmation sub is showing up and charged and my castle grayskull was cancelled and resubmitted at about $4 higher. I hope that it will still come with the poster....

I'm in the same boat as everyone else - the My Subscriptions page is claiming the Club Eternia and Filmation figures will ship together, but no mention of the Filmation figure in the order confirmation email. I'm calling Mattycollector first thing tomorrow morning and will keep you all posted.

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