What the Customer says

'Thanks for your support with the Monmouthshire visit - the feedback has been great and everyone really enjoyed the day'

Vicky Jones, Project Officer, Southern Wales Tourism, Wales

'It was truly a pleasure to meet you - and your guide services met and exceeded my expectations. I look forward to seeing you again - and using your services again.'

Paul Johnescu, California, USA

'We often talk about our wonderful tour of GB - it was awesome - much of that can be credited to your attention to detail in all areas. We know you were working up front and behind the scenes to ensure a great trip for all'.

Judy Taylor & Patricia Cleveland, Alabama, USA

'Phil - It's difficult to put into words how deeply you touched us in creating an opportunity of learning and experiencing the wonders of Great Britain. Your beautiful narratives of the mystery, history, landscapes and local charms of Great Britain were outstanding. Your mastery of Great Britain history is exceptional. We sincerely appreciated your humor, caring concern of our needs, shepherding us from place to place - as we felt secure and safe. Our journey with you exceeded our expectations and will be an experience that has touched our hearts and souls. We feel we have been blessed. Thank you!'

'Tour Guide Phil went out of his way to make sure everyone was safe and comfortable. He was very informative on a wide range of interesting subjects.'

Mary Grove, Pennsylvania, USA

'Phil treated each and every tour member with respect and kindness. Phil made Wales come alive. Nis sense of humour and knidness will always be a part of our tour memories.'

Deb Ritchie, Ontario, Canada

'Toue Director Phil excellent; well spoken, very informative, directions always very clear. Appreciated all he did to enhance our tour experiences.'

Bonnie Hauck, Pennsylvania, USA

'Phil is an outstanding tour director! He was meticulous with details and very informative. We never had to worry about a thing!'

Monique Cimarelli, New Jersey, USA

'Thanks so much for a great tour! Well done!!'

Jo Gordon & Terry Carlow, British Columbia, Canada

'Thanks so much for a wonderful trip and your putstanding knowledge of the UK. Thank you so much for being such a great tour guide!'

Jolene & Kayla Novak, Montana, USA

'Thanks so much for a great tour. We have seen the mjor sights we wanted to. Best tour company we have used.'

Phil & LeAnne Ferry, Kansas, USA

'Thanks for a great trip.'

Connie Friedrich, Illinois, USA

'Thanks for a wonderful tour.'

Michele Vezzi, Pennsylvania, USA

'Thanks for a great historical tour.'

Roe Szyjko, Illinois, USA

'Great commentaries and keeping track of all of us. The scenic side trips were memorable.'

Becky Cool & Debbie Strayer, Ohio, USA

'Thank you for making our trip so special. We loved every minute.'

Janice Johnson, Alabama, USA

'Thank you for making our vacation so enjoyable and fun!! Your knowledge of Great Britain and your sense of humour was much appreciated.'

Barbara Gibson, Massachusetts, USA

'Thanks for all your great history lessons, all the extra planning and a great tour!'

Ron & Sylvia Toole, USA

'Thank you so much for a wonderful tour. You were a pleasure to listen to and I learned a lot. You are an excellent tour guide!!'

Susan Kellish, Massachusetts, USA

'Thanks for a great trip and the education.'

Carolyn & Joe Lopiccola, Michigan, USA

'Thank you for the absolutely wonderful job you did as our tour guide. You were very informative and I saw and learned so much.'

Betty Lavoie, Massachusetts, USA

'Excellent Guide. Very knowledgeable'

Jim Gilles, Florida, USA

'Thank you for showing us so much of the UK. We have thoroughly enjoyed every minute of our tour and your expert guiding and knowledge.'

Doug & Glenda Unwin, Queensland, Australia

'We are especially glad to have you as our guide. Your extensive knowledge of history, attractions and items of interest made our trip even more enjoyable. In addition, you were easy to understand through our American ears! May you have many more years to help visitors to understand the UK. Thank you very much.'

John & Sandy Sanders, USA

'Phil Coates is a wonderful guide. Always helpful and quick with free time hints. Very knowledgeable. I would travel with Phil again. Highest marks! This trip far exceeded expectations'

Chris & Vicky Patterson, Florida, USA

'Phil was an excellent commentator and tour guide. He goes above and beyond by escorting and talking/teaching the visitors about the land, events and history. What a wonderful job. He was on top of every detail and was very professional.'

Lynne & Irene Russo, Massachusetts, USA

'I would like to thank Phil for a wonderful tour, patience, sense of fun and informative knowledge. I have had a wonderful time and learned so much. I would definitely book another tour and recommend tours to others.'

'Phil was the consumate director - so well informed and enthusiastic about great details of our journey. His timing of setting up scenes and attractions was so well synchronized with our actual movement - pure tour production!'

John Jarman, Minnesota, USA

'Thank you for a terrific experience. You made every aspect of the trip very interesting and fun'

Joanne, Charlie, Annabelle & Charles Mournet, New York, USA

'Thank you for making our rides so interesting with your historical knowledge, wit and wisdom'

Richard & Nano Dubish, USA

'Thank you for sharing your part of the world with us. You've made it a great adventure'

'Thank you so much for providing a memorable trip. You went above and beyond'

Tricia Thomas & Mary Margaret Whitfield, Tennessee, USA

'Thank you for taking us to all corners of Wales and most of those in England. We go home knowing far more than when we came'

Robert Stroupe & Marcia Cassell, South Carolina, USA

'Thank you so much for guiding us, including your listening, watching and quickly handling our needs'. 'Phil's commentary was encyclopedic and humorous, his organisation meticulous and his patience worthy of nomination for sainthood'

Karen & Leslie Suzukamo, Minnesota, USA

' We have enjoyed our Tour of Wales and your commentary'

Ted & Mitty Davies, New South Wales, Australa

'Marsha and I had a wonerful trip. You were interesting, informative,and amusing. You handled every detail well. All we had to do was sit back and enjoy'

Kathleen Mitchell, Florida, USA

'Phil has so much knowledge and added so much flavour to our experience'

Carol Cuba, California, USA

'Phil Coates is an outstanding guide and went above and beyond what we expected!'

Dorothy Hudson, Wisconsin, USA

'Phil was super! He was very considerate of my specific interests'

Jim Hudson, Wisconsin, USA

'Thank you for your guidance this week. We have enjoyed this tour very much'

Elaine & Katelyn Rooney, USA

‘Many thanks to Phil Coates for his impeccable commentary on Saturday morning as our coach took us round the magificient scenery between Llanberis and Caernarfon. He is a fount of knowledge and a great voice to hear. A successful visit is made up of many additional things apart from food and accommodation and Phil added greatly to our enjoyment of this one.’

Group Travel Organisers Association (Western Branch), UK

'We are back to the grind - at school and work, but often think fondly of our trip to Wales! When we speak of it, we always say to ask for Phil Coates.'

Frank, Jackie, Jake & Jill Harris, USA

'You have a special gift as well as a love for your country that shows through all your tour information. We were so glad that you were there to make our first trip abroad such a pleasant one. Thanks for all the scenes of the past that you brought to life for us.' ’

Denny & Julie Mixon, USA

‘Just wanted you to know what a great, great time Carol and I had on this tour of England and Wales. Wales was my main goal - and Carol's goal was her first Atlantic crossing plus England and Wales. No matter how you tag yourself - guide - entertainer - educator - teacher - - for me it centers on education - and you have such great knowledge and talent for "guiding" folks through the history and sights of your tour bringing the unknown to enlightenment, understanding and engagement.I had a GREAT and WONDERFUL time and just hated to see it all come to an end.'

Rebecca Sterley, USA

'Thank you so much for making our tour so educational and memorable. We’ll be recommending your tours!'

Ben & Joanne Klumper, USA

'Thank you for your help on this trip. It was a great experience.'

Mary Anne & Elizabeth Kermis, USA

'Thank you for a wonderful trip. You were a great guide. We really enjoyed the trip'.

Bill & Donna Lowery, USA

'Thanks for a great trip. I enjoyed your commentary, as well as your sense of humor.'

John Roberts, USA

'Thanks for an excellent, professional job. We learned more British history in your seminars than we ever leaned in high school and college!'

Don & Joanne Filiault, USA

'We loved your stories and history of all of Great Britain.'

Anne & Gary Dikon, USA

'What an adventure! Thank you for all your tireless efforts in ensuring our ‘bucket list’ trip was all we’d hoped for and even more so! We truly enjoyed all of your history ‘lessons’. So much was added to our journey by them! History came alive! You gave each of us on the tour your best effort, and made it appear so easy. As one who has planned many group functions, I’m aware of how much goes into that effect. We wish you well on future tours and greatly thank you for your personal touches and kindness to us!'

Ray & Judy Schrameyer, USA

'Thank you for a wonderful tour of Great Britain. We enjoyed so much all the information you gave us along the way. You are a professional, courteous and personable guide. Thanks for making our tour so special for us.'

Harry & Beverly Golden, Golden Opportunity Travel Company, USA

'We had a wonderful time on our tour with you. You made every day go so smoothly and gave us such a good understanding of the history of the British Isles. We had so much fun!'

Rosemary & Carolyn Ambrey, USA

'We learned so much and thoroughly enjoyed ourselves. Think I left part of my heart in Wales. Guess I’ll have to make another trip to get it!'

Michaele Kelly, USA

'Thank you for an interesting, informing and enjoyable trip!'

Jo Ellen & Marty Phillips, USA

'Guide was excellent. Good speaking voice, always on top of every eventuality. Knowledgeable & helpful.'

Diana Darling, Nevada, USA

'Our tour director was very professional, knowledgeable and personable'

Evelyn Breheny, Florida, USA

'Tour Guide, Phil, extremely organised. Kept us on schedule and was a walking Wikipedia of facts and humour thrown in.'

Deborah Wolezowski, New Jersey, USA

'Thanks for a great tour. We loved your knowledge.'

Narelle & Ross Kerr, Australia

'Many thanks for providing commentary for a most memorable tour. We’re eager to do another.'

George & Jennifer Firth, USA

'Thanks for a great holiday'

Doug & Fran Parry, Queensland, Australia

'Phil is a wonderful, caring director'

Beverly Schmidt, Illinois, USA

'Phil did an outstanding job. Always there to help out.'

JoAnn Hunnewell, New Jersey, USA

'Phil Coates – Tour Director

Professional, courteous, pleasant = A#1

Highly knowledgeable = history (wow!!)

Highly organized – plenty of explanations and reminders, great pride in his profession

Answered questions completely and well

Nice sense of humor

We felt comfortable and well cared for – thanks'

Susan Morris, Maryland, USA

'Phil has a wealth of knowledge that he was generous in sharing. He always had things running very smoothly, There was never any confusion about what to do or what was going on, or where to be when.'

Bonnie Birkett, Ontario, Canada

'Phil Coates is so knowledgeable that his narrative was at the college professor level. He was able to explain new places, that I would have passed by. Another plus for Phil is his expertise in getting his groups into places past waiting queues'

Clement Belusar, New York, USA

'Friendly and knowledgeable tour guide. The tour itinerary was fantastic. We enjoyed every moment!'

Yap Chee Kiat, Selangor, Malaysia

'Wonderful, very interesting tour itinerary and well informed guide. We were totally satisfied. ☺'

Ooi Seok Peng, Pataling Jaya, Malaysia

'Thank you so much for the wonderful tour of beautiful Wales, helping us to create many special memories to take home with us'.

Walt & Bonnie Loftus, Colorado, USA

'Thank you so much for sharing your homeland with us. We learned so much and enjoyed every moment.'

Jean & Dick Smith, USA

'Thanks for a great vacation!'

Marina & Yuri Zolotarevsky, USA

'Thank you for a wonderful trip. We enjoyed your stories and the history.'

Cathie & Christian Owens, USA

'It was a privilege to have you as our guide. You made our trip extraordinary. Your knowledge is vast.'

Matt & Sue McLaughlin, USA

'Thank you for helping make our tour of Scotland & England a very informative and fun 11 days. You’ve been an excellent guide'.

Pam Brown, USA

'Thank you so much for our wonderful trip! Your knowledge and wit made our trip special.'

Lyn Stewart, USA

'Thank you for making our trip so memorable. We appreciate all your help and information.'

Tom & Melodye Flynn, USA

'Thank you for all your great touring info. We really enjoyed our trip.'

Fred & Nancy Jenkins, USA

'We enjoyed the tour and appreciated all your knowledge.'

Tom & Lynne Cagney, USA

'Thank you for sharing your extensive knowledge of England and Wales.'

Mary Ann & Liam Sines, USA

'Thanks for making our first tour experience such a good one.'

Doug & Cheryl Lloyd, USA

'Thanks much for the interpretation of sites and history. You made our trip more meaningful.'

Stan & Elly Field, USA

'Thanks for your help in providing this wonderful UK vacation! We will definitely be back'.

Carlos & Elena Cuenca, USA

'What a wonderful trip this has been! Thanks for being such a great tour guide. This is my first trip overseas and I have had a great time.'

Amy Parker, USA

'Thank you for being our tour director this week. We have had a wonderful trip and I feel that we have learned so much! Your knowledge and expertise have made this a tour that I will recommend to our friends.'

Corrie Becham, USA

'Thank you so much for making our tour so enjoyable. Your help with a few of our problems was greatly appreciated.'

Jim & Cathy Docherty, USA

'Thanks for all your work. We have thoroughly enjoyed this tour.'

Steve & Mary Twitchell, USA

'Thank you for making my dream of visiting Wales come true. Although I had done some research and had hoped it would be as wonderful as I imagined, our 3 days there exceeded my expectations. Thanks you for your warm and gracious narration and storytelling; they added so much to the experience. Now all I can say is my appetite has been whetted. I hope to return for a longer stay.'

Laura Wilson, USA

'Thank you for taking such good care of us all week long. You looked after us as though we were your own! Your knowledge of the sites was much appreciated.'

Roberta Kledas, USA

'Thanks so much for a wonderful tour of England & Wales. We appreciated your knowledge and great sense of humor!'

Carole Gridley & Debi Nee, USA

'We had a wonderful time. You made our ‘honeymoon’ very special.'

Richard & Wendy Parentjohnson, USA

'Thank you for a wonderful and informative tour,'

Virginia & Jay Schaefer, USA

'I found your information interesting and enjoyed all the historical anecdotes ver much.'

Lynn Martin Sanchez, USA

'Great Trip! Wonderful narration! Enjoyed it all.'

Marianne Sepich, USA

'Thank you Phil, for introducing us to Wales and England. We had a wonderful vacation. It was informative and fun. Thanks for the excellent service you provided'.

Linda Ross & Gerry Lewis, USA

'Thank you for sharing your knowledge and love of Wales with us. We enjoyed our week!'

Tom & Joan Benson, USA

'Thank you so much for a wonderful week. We truly appreciate your expertise in the history and culture of Wales. We are taking home some great memories!'

Kathryn & James Velten, USA

'Thanks so much – you made our trip terrific!'

Elizabeth Vilar & Jo Taylor, USA

'We enjoyed the tour and the introduction to Wales. Thanks for everything – you’re a wonderful guide.'

Christine & Rick Potcherneck, USA

'I could never have had a better tour guide. I learned so very much and just loved seeing Wales especially. I appreciate your conscientiousness and caring support, and your wonderful sense of humor.'

Elaine Emery, USA

'You made our first trip to the ‘Motherland’ a memorable experience. Your commentary was excellent.'

Ralph & June Vaughn, USA

'We enjoyed your commentary and found your information clear, useful and interesting. We were glad to have you directing our tour.'

Jane Skinner, USA

'Wonderful tour! Thank you for your excellent guiding.'

Paul & Pam Fink, USA

'We want to thank you for all that you did to help make this such an enjoyable tour. We especially loved Wales!'

Bonnie & Bob Ellis, USA

'Thank you for making it a wonderful trip.'

Gina & Luna Sansone, USA

'I thought you are a great tour guide. You included humor with your talks. I enjoyed listening to you.'

Carol Newcomer, USA

'Thank you very much for a job well done. We enjoyed your commentary and knowledge.'

Beth & Graeme Tampion, USA

'Thank you for a fine job of being our tour director. You are so knowledgeable with a good sense of humour.'

Cynthia Curry, USA

'Thank you for being such a great guide on out tour. Your explanations of each site were very informative and we greatly appreciate your service.'

Bill & Mary Ellen Wasson, USA

'Your deep and varied knowledge and interesting and timely commentary added greatly to our enjoyment of the tour.'

Bill Sloane & Lorna Ross, USA

'We thoroughly enjoyed our tour with you. You’re an excellent guide and we’d choose you again for another tour.'

Jerry & Penny Guttman, USA

'Thank you for the wonderful trip. We just wish we had much more time to spend exploring this great historic area. We appreciate your good driving skills, selection of dining rooms and accommodation choices.'

Leila & John Maher, Australia

'Our thanks to you for sharing your city, your country and your people. We have so enjoyed our visit to Wales.'

First Parish Church Choir, Maine, USA

'Many thanks for a well organised and very enjoyable weekend in North Wales'

John & Olive McDerra, GPT Activities Group, UK

'I am writing to you on behalf of the HBA to thank you most sincerely for your excellent contribution to our autumn conference held in Newport. The weekend was very successful and was greatly enhanced by your participation. Your input was especially valuable in helping me arrange two of the features which were most enjoyed by the delegates: the karting and. in particular, the sightseeing trip to Cardiff on Sunday morning. I know that many delegates wish to return to this part of Wales as a result of your efforts which were greatly appreciated. Once again I am most grateful to you for your assisatnce in making our visit to Newport so productive and enjoyable.

Phil Moon, Hospital Broadcasting Association, UK

'We wanted to express our appreciation to you for the great tour you gave us of Wales!

Bill & Edie Hibbard, Wisconsin. USA

'You are a tour guide par excellence! We have enjoyed your historical narrative and learned so much about Wales. It is a magnificent country and certainly worth a second look. Thank you for your good care'

Bill & Joyce Miles, USA

'I would like to write on behalf of the Coach Tourism Council to say a big thank you for the excellent organisation and content for our Annual Gerneral Meeting which was held at the Hilton last weekend. Without doubt this was the best AGM in the hsitory of the Coach Tourism Council, and this was entirely due to the efforts of you and your team'

Paul Cresswell, Chairman, Coach Tourism Council, UK

'I don't think I have ever been on a tour before where everyone was so unanimous in their praise of every aspect of the event. Your care and attention to detail was so impressive and your guidance and presence throughout ensured everything ran like clockwork.'

Jane Dufelen, Shaws Coaches, UK

'Just a line to say many thanks for all that you did to make our weekend the great success it was.'

Bill Gillman, Group Travel Organisers' Association, UK

'A long overdue note to thank you for your outstanding contribution to what was unboubdtedly one of the most successful events ever. I know that success depends on partnership but everyone I've spoken to mentioned your unique input into this event. Congratulations.'

Jonathan Jones, Chief Executive, Wales Tourist Board

'We really enjoyed our Wales trip. A special blessing was havong you as our guide.'

Betty & Lee Whitney, USA

'Sincere thanks for a fabulous golf trip around Wales. We can't pronounce half the places we've visited, but we certainly won't forget them. Wales tourism coulf NOT have a better guide. You're simply the best.'

Anita Draycott, Golfstyle Magazine, USA

'Thank you for a fantastic golf tour. It was great to return to Wales and see several new golf courses. I appreciated all your hospitality.'

Grant Fraser, President, Golf Management Institute, Canada

'You are probably off on another trek showing others your beautiful country and I would like for you to know how fortunate those visitors are. Our trip was even more than I had anticipated because of the knowledge and enthusiasm you provided. It was especially interesting to see the country in historical perspective and also lots of fun to be able to travel the 'back roads'. Thanks for making it a memorable trip.;

Eleanor Bates, California, USA

'You were fantastic! So much knowledge - and so capable of passing it along to us. Thank you for making Wales come alive!'

Angie Bordagaray, Good Times Travel Club, California, USA

'We made a friend! Your knowledge, expertise, kindness and patience - greatly appreciated! We were blessed.'

Fannie Griffith, Griffith's Carefree Tours, USA

'You are the consumate professional and you've made the trip so enjoyable. Your knowledge is incredible - thank you for sharing it.'

'Thank you so very much for a great and informative journey. I look forward to working with you again.'

Cynthia Billette, Oregon, USA

'Where do we start to say thank you for being the epitome of a tour guide. Fran and I thorougly enjoyed meeting and spending time with you. Your knowledge of the areas we visited along with your super personality made up for the bad weather! Thanks agin for all your wonderful attention to our tour and needs. You were great. Thank you, thank you...'

Ed & Fran Stone, Tennessee, USA

'May i take this opportunity to thank you for the considerable assistance. There is no doubt in my find that the tour would not have been nearly so successful without your help.'

Iain Tym, Countrywide Golf Holidays, UK

'A wee note to thank you again for all your help and hospitality last week. The trip was made all the more enjoyable by your passion and guidance. My first (and long overdue) visit to Wales was First Class!'

Jamie Gardner, Adventures in Golf, Scotland

'Thank you so much for a very enjoyable time. My knowledge of Wales has been enhanced and I hope to send more happy travellers your way.'

Juliet Hageage, Ohio, USA

'We have had a great time in South Wales thanks to your excellent guiding and most informative commentary.'

Aileen & George Pagonis, Australia

We really enjoyed our trip with you in South Wales! Your 'Guide skils' are terrific, your driving sskills were outstanding! Thank you for your very pleasant manner. You also are good at getting strangers into a real group.'

Pat & Jerry Hall, Michigan, USA

'Thank you for making our trip perfect in every detail. We have appreciated all of the historical information provided as well as your humor and manner. we will definately miss you.'

Craig & Caroline Voorhies, USA

'I really don't think that I could let time pass without writing to congratulate you on the exceptionally well organised visit to South East Wales last weekend. An event that runs as smoothly as this did, is indicative of an awful lot of hard work and planning. My sincere thanks for all your hard work'.

Margaret Palmer, David Palmer Coaches, UK

'Jay & I just want to thank you for your excellent work on making our trip so enjoyable. We feel very fortunate, and want to wish God's blessings on you and your family. We always felt safe and secure with your driving skills, and with your care and leadership!'