3 comments:

I have shopped ar Christopher and Banks for a long time, but by combining the two stores it has not been good shopping experience. I shop at Meadowbrook Mall in Clarksburg WV. I would hope that you might reconsider and have CJ and Christopher as two separate store,

I have shopped at your store where I live for a long time and have purchased many nice things. I was always grateful for the attention to quality.

However, the past year or two, Christopher Banks has taken a decidedly frumpy weird turn in the style of clothing it puts out. And this is definitely not what I used to see in your store. I have seen that the majority of fabric is loud and overly-colorful and older-lady frumpy.

The little blurb on your website header says that C & B is for the "40-60" age range, but what I see now is 70+(although I doubt those ladies would like the garish clothing you carry now, either.)

Finally, I have not seen one thing in C&B in the past 12-18 months that would purchase. Very disappointing, as I used to be able to rely on you for cute and quality clothing.

Your company needs to reconsider who does your credit card. I am more than upset! I made a purchase and used the credit card I always pay completely off when I receive the bill. I had a 39.28 payment I paid in cash at your Piqua Ohio store. Then I get a bill saying I owe 68.28. I called the number to try to straighten out and after the run around I got had to file a claim then told if I didn't pay the minimum o payment I would be charged another late fee for an account I have nothing on! Very bad customer service! Not sure if I will ever shop here again and am going to BBB and file a complaint!