The 48-year-old manager of the local subsidiary of a German industrial company is travelling by car to a construction site in the Russian tundra when he suddenly feels a sharp pain in his chest. Persistent pain and shortness of breath force him to pull over. Because the Russian emergency hotline operator speaks neither German nor English, the manager activates SOS-Call.eu on his cell phone.

Immediately thereafter, the regional emergency services center was informed - in the local language - of the patient’s emergency and was sent a map indicating his exact location. Local paramedics quickly found the patient and brought him to hospital.