This event has been postponed. A new date is in the works, more information to come.

SPEAKER

An active player since the inception of social media, Carie directs all social and digital marketing strategies for McDougall & Duval’s clients, a majority being in financial services. She is a sought after speaker and writer, presenting at conferences and regularly writing columns to educate others on the best practices for online and social media marketing at backs and credit unions.

PROGRAM OUTLINE

I. Writing a Social Media Policy

Writing a social media policy that satisfies the needs of human resources, marketing and compliance can be an intimidating task. But have no fear! Knowing what not to do when making a policy can make the process so much easier.

II. Social Media Training 101 for Credit Union Employees

New guidelines from regulators say financial institutions need to train employees on official, work-related use of social media. Learn the key components of developing an employee education program for your financial institution.

III. Content Tips for Financial Marketers

Expecting the unexpected and planning ahead for quick responses are critical to your new online marketing strategy. Now is the time to develop a plan.

Love My Credit Union Rewards has had an exciting response to its new brand and program changes. This fall, CUSolutions Group is kicking off a series of webinars to showcase not only what’s new with Love My Credit Union Rewards, but also highlight the deep discount programs that it’s famous for.

Love My Credit Union Rewards has had an exciting response to its new brand and program changes. This fall, CUSolutions Group is kicking off a series of webinars to showcase not only what’s new with Love My Credit Union Rewards, but also highlight the deep discount programs that it’s famous for.

The world of the delinquent member is never boring and it never stands still. Much has happened over the last year that directly impacts your Collections Department. From improving your collections calls to understanding your rights in bankruptcy, this informative and interactive session is sure to have something for you! It is never too late to sharpen your collections skills and better position your credit union to assist troubled members who want to work with you and maximize the recovery from everyone else. Join credit union attorney and collections consultant David Reed as he highlights the latest techniques, tips and trends to maximize your collections function. The event includes ample time to answer your questions and group discussion.Click here for the Registration Flyer.

Love My Credit Union Rewards has had an exciting response to its new brand and program changes. This fall, CU Solutions Group is kicking off a series of webinars to showcase not only what’s new with Love My Credit Union Rewards, but also highlight the deep discount programs that it’s famous for.

Curious about mobile wallets and how they can benefit your membership?

The Credit Union League of Connecticut is hosting a free educational session on CU Wallet and the future of electronic payments. Join us Tuesday, January 13, 2015 for a discussion led by Paul Fiore, Founder and CEO of CU Wallet.

In a few short years, mobile payments have evolved from a novelty to a game-changing member interface. Most recently Apple Pay entered the forum that was once controlled by Google Wallet, FreedomPay, Loop and others. But there is more to the experience than just enabling members to make a payment.

Have you considered a solution that can:

Create a new revenue stream and help your bottom line?

Reduce the potential for in-person fraud?

Make your card be “top of wallet”?

This presentation is no charge for credit union friends and will detail CU Wallet’s services and how they can enhance your members’ satisfaction. CU Wallet has a variety of unique features that can increase your revenue, reduce in-person fraud and make your card “top of wallet”.

This presentation will cover the new CFPB disclosures required for use beginning August 1, 2015.

We will review the Loan Estimate and the Closing Disclosure, discuss the new three day timing rules and when the new disclosures are to be used. We will also look at the different types of Closing Disclosures that the CFPB has created.