TripAdvisor Traveler Rating:

3.05Cleanliness

4.05Location

3.05Rooms

4.05Service

3.05SleepQuality

4.05Value

4.05

“We visit your hotel every year at this time. We always ask...”

Jan 03, 2013Shawna D, Haslet

We visit your hotel every year at this time. We always ask for adjoining rooms, but never get them. The shower & toilet was needing constant attention & in our other room the ac fan didn't work. Other than that we enjoy the tile floors, laundry & pool facilities. We also enjoy the breakfast, where Luis always makes the mornings fun! Keep up the good work, we will see ya next year.

Read management response to this review.

Management response from HospitalityMgr, Manager

Thanks for your review. We appreciate your loyalty but I feel really bad that you did not get the rooms you requested and you had issues with the rooms you got. In the future please call Billy the general manager at 956 761 4744 or me at 214 448 8080 and we can better accommodate you. Please let us better serve you needs in the future. Thanks, MikePS allot of folks from North Dakota last week
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