Crucial Conversations

Crucial Conversations® is a two-day course (MBA779) that teaches skills for creating alignment and agreement by promoting open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), one will begin to surface the best ideas, make the highest-quality decisions, and then act on decisions with unity and commitment. The Creighton Business Institute's Crucial Conversations® course (MBA779) is a practical and interactive learning session where participants will learn to converse more effectively with their colleagues. In partnership with VitalSmarts®, we have locally certified Crucial Conversations® instructors that are ready to work with your team.

Productivity & Quality

Teamwork

Relationships

Performance

Day 1
Lesson 1:
Get Unstuck
• Spot the conversations that are keeping you from what you want.
• Avoid moving to silence or violence during crucial conversations.
• Share facts, ideas, feelings, and opinions candidly and honestly.