Request callback to set up a meeting with one of our experts help you choose the right flooring today: Request Callback

Edmonton
780-454-9503

Edmonton
780-454-9503

Flooring FAQ

How do we begin the flooring process?

Come visit showroom and view our products, you can browse our selection or ask a sales person to help you understand your choices, find options that fit your style and your family’s needs. Once you narrow down your favorites a salesperson comes out at no cost. They will measure the flooring areas and give you prices based on products you chose. Our Edmonton flooring installers treat your home with the best care. For assistance with your floor installation in Calgary or Edmonton, call 780.454.9503 to set up an appointment today!

How long will it take for my flooring to arrive?

Depending on selection, delivery can be anywhere from same day or up to 4 weeks for special items, please allow yourself time when choosing the right floor for you. A sales representative will help you understand when to expect your flooring.

We believe it’s never too early in a renovation to pick out your flooring. Having your flooring picked out in advance will ensure it’s ordered on time, and most importantly arrives on time.

Installers will show up in the morning, unless otherwise notified. Our Calgary and Edmonton floor installer’s work hard and if a big job you can expect them to work a bit late. Some installs may take more than one day, your salesperson will let you know.

Our flooring installers always treat your home with the best care. However, flooring installation is a renovation to your home and some mess is inevitable. While we are working make sure the space is clear and you close off areas that are not getting new flooring. When we are finished our team will clean up after themselves, leaving a finished product you will love!

Return policy?

All special flooring orders are a final sale, stocked items can be returned within 30 days and can be subject to a re-stocking fee. Always make sure you love you choice before you order and have our Ashley Fine Floors sales team measure your space.

How long have your installers been working for you?

Our flooring installers are the best! Majority of Ashley Fine Floors installers have been with us for over 10 years, some since we started, which is 25 years!

At Ashley Fine Floors, we recognise how difficult it is to work through an insurance claim when you’re stressed. Which is why we coordinate with both adjusters and restoration companies to reduce your stress on flooring related insurance claims.

We always recommend a humidifier in the home if hardwood is being installed. The standard is around 35% but it will vary with each hardwood product. Your Ashley Fine Floors sales representative will make sure you have the information you need for the best care of your flooring.

Do you have green products?

Green Eco-Friendly Flooring from Ashley Fine Floors is designed to fit today’s smart customer who wants to leave a lesser footprint on our planet or perhaps needs to alleviate chronic health concerns such as allergies and/or asthma. Whether it is a modern or traditional style of flooring, offer a wide variety of products. Contact us to find the right green flooring product for you!

Engineered has a plywood or MDF/HDF core with the hardwood veneer on top, engineered woods is generally more stable due to the construction of the board and can withstand climate change better, engineered woods vary in thickness (3/8”-3/4”)

Edmonton

Recent Post

Choosing Your Best Basement Flooring
Choosing basement flooring can be a tricky process, particularly if you live in a colder climate, or an area that encounters high moisture throughout the year (rainfall, snow, etc.). In our previous piece on basement renovations, our team identified a… read more