Welcome

Senator Charles W. Carrico, Sr., Chair of the Joint Commission on Health Care (JCHC)
welcomes you to the JCHC website. The JCHC was established as a standing
commission of the Virginia
General Assembly in 1992. JCHC seeks through its research, recommendations,
and legislative actions to "ensure that the Commonwealth as provider,
financier, and regulator adopts the most cost-effective and efficacious means
of delivery of health care services so that the greatest number of Virginians
receive quality health care." JCHC's statutory purpose and authority are denoted in Code of Virginia §§ 30-168 through 170.

Technology Assistance Program (TAP) through the Virginia Department for the Deaf and Hard of HearingVeterans, surviving spouses and children, and active members of the Virginia National Guard may qualify for no-cost telecommunication equipment (if eligibility requirements are met).

Have a care-related complaint or abuse report?As a legislative Commission, JCHC conducts health-related research but does not regulate health care providers or address individual care-related complaints or reports of abuse. To make a complaint regarding care provided within the Commonwealth of Virginia or to report on abuse, you may contact one or more of the following agencies/organizations. For immediate assistance in an emergency, you should call 911.

disAbility Law Center of VirginiaToll Free: 1-800-552-3962 (Voice/TTY) or Metro Richmond area: (804) 225-2042 “We help with disability-related problems like abuse, neglect, and discrimination. We also help people with disabilities obtain services and treatment. All callers receive help with these problems. Individuals with problems, targeted in our program goals, may also receive advocacy services and/or legal representation.”

The Joint Commission1-800-994-6610Fax: 630-792-5636Mail complaint to: Office of Quality MonitoringThe Joint CommissionOne Renaissance BoulevardOakbrook Terrace, Illinois 60181TJC staff “cannot serve as complaint mediators, we can use the information you provide to identify possible noncompliance with our accreditation or certification standards. For direct resolution of your complaint, you may want to bring your issue to the attention of the health care organization’s leadership.”

Office of the State Long-Term Care OmbudsmanToll Free: 1-800-552-3402 or Metro Richmond area (804) 565-1600“Ombudsmen advocate for older persons receiving long term care services, whether the care is provided in a nursing home or assisted living facility, or through community-based services to assist persons still living at home. We provide older Virginians, their families and the public with information, advocacy, and assistance to help resolve care problems.”