Assisted Learning Pathways

Our 2020 summer programmes blend virtual learning with face-to-face time on 10th -11th November, so you can join in whatever your state of lockdown. Explore how to implement new approaches in key specialist areas, with modules updated to show the latest trends & development. Build skills in bite-sized steps and in interactive ways, as part of a group alongside others.

Published on 08 June 2019

Capacity Planning, Forecasting & Budgets

w/c 8th June, Virtual learning with a face-to-face day in November

This course gives you knowledge to support you in your role and overcome the obstacles you face, to help you create a culture of data-driven decision making.

For the following months, you dig deeper, opting in to as much support as you require: specialist online learning modules, videos or case studies and discussion, with dedicated tutors for every cohort.

Join us for the National Conference on November 10th and a final workshop at the year end, where you come together as a group for further training, to crystallise your new network and plan the next stage of your development journey.

Gain accreditation and a certificate at the end of the programme, if you opt in to the full programme of learning, with a Certificate of Commendation for those who achieve outstanding results!

All at the standard price of just £1,250+VAT per person - to support you in making change happen in your workplace.

Course Date

Start Date

Location

Week of 8th June

Virtually

Price

Price

£1250

*All prices exclude VAT

Enquiry Form

Is this course right for you? To speak to a course leader, call us on 0333 123 5960. To book your place complete the form below.

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As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.

Book for one of our events to experience our exceptional community or get in touch to talk about how we can help you and your teams to be fully effective in adding value to your business. Email advice@theforum.social, call 0333 123 5960 or contact any of The Forum team.

About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.