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Hotel Reviews from Baymont guests:

We picked this Hotel to stay as a convenient point on our US Road-trip, although not on the "Tourist Trail" this Town is well worth a stop over and walk around, it would make ...
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We picked this Hotel to stay as a convenient point on our US Road-trip, although not on the "Tourist Trail" this Town is well worth a stop over and walk around, it would make an ideal Location for a Hollywood 1950s/60s movie set, as much of the Town centre has closed, but has a wonderful feel about it. and if you are into Railroads, this is a major Hub, the Hotel is just out of the Town Centre and is well served with Eating Places, can recommend the Po Folk opposite« less

Owners greedy. Room and customer service sucked! The only good service we received was from Janice the housekeeper. And Holly at the front desk. Can't see spending that amount...
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Owners greedy. Room and customer service sucked! The only good service we received was from Janice the housekeeper. And Holly at the front desk. Can't see spending that amount of money to stay in a room that had a leaky toilet, mold and dirt in corners of bathroom and a manager or owner (was there in daytime) that treated my wife and I like crap and me like a thief of the hotel's plastic bowls and utensils. Will never stay there again.« less

Good place to stop - comfortable room, well maintained exterior.
Only wish FL hoteliers would realize they should replace (or clean) plumbing fixtures more frequently - corr...
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Good place to stop - comfortable room, well maintained exterior.
Only wish FL hoteliers would realize they should replace (or clean) plumbing fixtures more frequently - corrosion and water deposits make them seem unclean/unkempt. Not just here but at a Renaissance property I stayed at on same trip.
Oh - and have some 1/2 & 1/2 for the coffee at the b'fast buffet.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for taking the time to send us your comments, We are sorry your stay was not what you expected. The comments you sent let us know where we can improve. Hope to see you again.
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The carpet and bath flooring were not very clean; an even room temperature was difficult to maintain (either too warm or too cool); the control knob on the mini-fridge was bro...
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The carpet and bath flooring were not very clean; an even room temperature was difficult to maintain (either too warm or too cool); the control knob on the mini-fridge was broken; and there was a live cockroach (!!) in the bath area. The bedding was clean and comfortable, and there was plenty of clean towels. The location was good, and the staff were agreeable and accommodating. Common areas were neat and clean.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

The staff and i are sorry that we did not meet the standards that we give our guest. Please give our hotel another chance to prove to you this is not a common experience for our guest .
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