Data Centre Operations Manager

10 September 2018 to 14 September 2018

Cardiff, UK

3 Certificates Available

Days

Hours

Minutes

Seconds

World’s #1Data Center Education& Certification Seminars

TechXact, the global leader in Data Center Audit and Certification, and the largest provider of Professional Data Center Training Seminars, is hosting the next IDCA Training and Certification Seminars for the Management Route on 10 September 2018 in Cardiff, UK .

Data Centre Operations Manager®

5 Days. 3 Professional Certifications.

( + )

This course targets Professionals who are engaged with operational aspects of live and running data centers. From the disaster recovery planning to health and safety criteria to capacity planning, enhancement and upgrade management, risk mitigation and migration principals to growth modeling and schemes, HR roles and responsibilities, vendor and contract management of OLAs and SLAs are all covered and effectively outlined in the program. The DCOM® generates distinguished data center operational managers, architects, service providers and mentors and enables them to have leading roles in high-availability Data Center Operations.

JOIN THE DATA CENTER ELITE

IDCA is Global Reach. Local Delivery.

IDCA Training Seminars are the most unique and comprehensive data center training programs worldwide, focusing on the fundamentals as well as essentials in order to Evaluate, Design, Build, and Manage Advanced Data Centers at the optimum efficiency and cost effectiveness.

SCHEDULE

Great Networking opportunity with the industry's Elite. All courses include daily lectures, coffee breaks, beverages, lunch buffets, examination and certification.

10 SepDay 1

11 SepDay 2

12 SepDay 3

13 SepDay 4

14 SepDay 5

Breakfast

9:00 - 10:30

Data Center Overview

Data Center History

Data Center Definitions

The Data Center Beast

Data Center Downtime & Outage

Present Data Center Standards

Future of Data Center Standards

Coffee Break

11:00 - 12:30

The Infinity Paradigm®

Application Ecosystem (AE)℠

Core & Pyramid Models

The Organization

The 7 Abstraction Layers

Application Layer

Platform Layer

Compute Layer

ITI Layer

SFI Layer

Site Layer

Topology Layer

Application Delivery Model (ADM)

Application Delivery Infrastructure (ADI)

Data Center Node (DCN)

Logical Infrastructure

Physical Infrastructure

Grading Systems

Data Center Tiers & Classes

Data Center Grade Levels

AER, OER, EER, RER, SER

Efficacy Score Rating

Lunch

13:30 - 15:00

Data Center Development

Data Center Tiers & Classes

Data Center Development Process

Data Center Phases

Site, Civil & Architecture

Data Center Site Selection & Criteria

Data Center Site Proximity, Hazard & Risks

Data Center Topology

Data Center Structure

Data Center Construction

Data Center Interior Fit-out

Data Center Space Relationships

Data Center CR, ER, MDA, HDA and ZDA

Data Center Raised Floor System

Data Center Grounding & Bounding

Data Center Earthing

Coffee Break

15:30 - 17:00

Power Systems

Data Center Site Selection & Criteria

Logical Electrical Flow

DC, AC, W, AV Rates and Concepts

Utility Service

High Voltage Systems

Switchgear

Transformers

Low Voltage Systems

Uninterruptible Power Supply (UPS) Systems

UPS Configurations

Battery and Battery Types

Generators

Fuel Tanks

Power Distribution

ATS, STS

Power Cabling

Busbar Trunking System (BTS)

EPO

Grounding

Lightning Protection System

Alternative Power Sources

EF, MF, EMF, EMI

EMF & EMP Shielding

Breakfast

9:00 - 10:30

Data Center Cooling

Environmental Air

Cooling Capacity

Precision Cooling

Direct Expansion (DX) Systems

Non-DX Systems

Cooling Methodologies

Cold-Aisle / Hot- Aisle

CRAC/CRAH

Cooling Topologies:

Open CRAC Systems

Aisle Containment (Cold & Hot)

In-Row Cooling

In-Rack Cooling

Cooling Towers

Chillers

Data Center Water Supply

Fire Protection

Fire Types and Classes

Smoke and Heat Detection

Aspiratory Detection and Sensing

Sprinkler Systems

Gas Suppression Systems & Agents (FM200, Novec, etc.)

Fire Prevention Technology

Data Center Safety

Data Center Security

Physical Infrastructure Security

CCTV

Access Control

Mantraps

Barbwires

Security Protocols & Procedures

IT Infrastructure Security

Data Center Structured Cabling

Cabling Layout

Patching & Termination

Labeling

Intelligence

IT Infrastructure

System

Storage

Networks

Virtualization & Cloud

External Telecom Connectivity

High Availability Designs

Coffee Break

11:00 - 12:30

IT Infrastructure

System

Storage

Networks

Virtualization & Cloud

External Telecom Connectivity

High Availability Designs

Data Center Efficiency

Cost of Energy

Power Usage

Power Usage Effectiveness (PUE)

Data Center Infrastructure Efficiency (DCIE)

Applications and Hosting Models

Applications

Application Delivery Architecture

App Tiers

Colo vs Managed Hosting

ASP Hosting

Public & Private Clouds

Monitoring and Management

MMS, EMS, EPMS, BMS

Temperature Monitoring

Leak Detection

Integration

Network Operation Center (NOC)

Systems

Procedures

Control

Data Center Trends

Latest Data Center Technology Trends

Latest Data Center Industry Trends

Lunch

13:30 - 17:00

Examination Preparation

DCIS Examination

Breakfast

9:00 - 10:30

Compliance

Data Center Assessment

Data Center Audit

Data Center Certification

Data Center Certification Types

Data Center Standards, Frameworks, BPs

Quality Systems

Quality Assurance

Quality Control

Quality Improvement

Coffee Break

11:00 - 12:30

Business Continuity

Data Center Risk Factors

Business Continuity Management

Business Continuity Planning

RPO

RTO

Disaster Recovery Planning

Lunch

13:30 - 15:00

Data Center Organizational Structure

Data Center Stakeholders

Open Process Framework

Data Center Operations Management Team

Data Center Business Manager

Data Center Topology Manager

Data Center Operations Manager

Data Center Node Operations Manager

Data Center Node Manager

Data Center SFI Manager

Data Center ITI Manager

Data Center Floor Manager

Data Center Site Manager

Data Center NOC Manager

Data Center S&S Manager

Relationships, Duties and Limitations

Coffee Break

15:30 - 17:00

Human Resources

Principals of Data Center HR

People as Assets

People as People

Job Description

Recruitment

Benefits & Compensation

Orientation & Training

Performance & Evaluation

Retention Plan

Dismissal

Job Rotation

Skills Redundancy Plan

Data Center HR Challenges

Breakfast

9:00 - 10:30

Data Center Management

Cost Management

Asset Management

Equipment Lifecycle Management

Buy or Lease Evaluations

Warranties

Vendor Management

RAS, RFP, RFI, RFT, RFQ, IFB

Crises Management

Coffee Break

11:00 - 12:30

Data Center Service Availability

SLAs

OLAs

SLRs

OLRs

Lunch

13:30 - 15:00

Data Center Efficiency

Green Initiatives

KPI’s

OPEX Monitoring

DCIE, SEER, EER, COP, SPF

EUE and PUE v2

PUE Loopholes

Advanced PUE Concepts

Enhanced Cooling Efficiency

Increased Power Efficiency

Applied Virtualization

Utility Computing

Coffee Break

15:30 - 17:00

Data Center Day-to-Day Operation

Data Center Policies & Procedures

Data Center SOPs

Data Center Checklists

Data Center WOs

Data Center SOWs

Data Center PTWs

Data Center Floor Management

Data Center Inventory Management

Commissioning & Decommissioning

Labeling Matrix & Methods

Business Office Management

Documentation Management

Data Center Micro Cleaning

Data Center Pest Control

Facilities Management

Computational Fluid Dynamics

Real-Time Monitoring

Thermal Imaging

Cooling System Maintenance Regime

Fire Protection Systems Management

Electrical Systems Maintenance Regime

Generator Testing

UPS Management & Testing

ITI Operations Management

ITSM, ITIL v.3

Loading Dock

Shipping & Receiving Area

Staging Area

VTS and Burn-In

Breakfast

9:00 - 10:30

Data Center Capacity Management

Capacity Management Concepts

Cost-Value-Efficiency Analysis

ABC

Capacity Management Activities

Capacity Management Process

ETL

Facility Capacities & Load

Structural Capacities & Load

Telecom Capacities & Load

IT Capacities & Load

Capacity Benchmarking

Capacity Trending

Capacity Modeling

Capacity Analytics

Capacity Planning Tools

Data Center Monitoring & Management

M&M Goals

Monitoring & Management Systems

Environment Monitoring System (EMS)

Electrical Power Management System (EPMS)

Building Management System (BMS)

Network Management System (NMS)

Data Center Infrastructure Management (DCIM)

Business Service Management (BSM)

M&M Reporting & Analytics

Support & Help Desk

Data Center Safety & Security Management

Safety Priorities & Plans

Emergency Types & Plans

Security Controls & Management

Visitor Types and Access

Penetration Testing and Techniques

Coffee Break

11:00 - 12:30

Data Center Maintenance & Repair.

Data Center Maintenance Regimes

Data Center Maintenance Grades

Maintenance Scope, Budget, Skillsets, and Impact

Maintenance Contracts

MTBF and TTR

Data Center Operations Soundness Quiz.

Lunch

13:30 - 17:00

Examination Preparation

DCOS Examination

The foundation of courses are based on bridging the gaps, overcoming the shortfalls and optimization the data center focus on the principal international standards such as ANSI/TIA, ITIL, NFPA, American Society of Heating Refrigerating and Air-Conditioning (ASHRAE), EN, the Chartered Institution of Building Services Engineers (CIBSE), ISO, Building Industry Consulting Service International (BICSI), BS, & many other latest industry standards and best practices, all combined, refreshed, enhanced and comprehensively expanded per IDCA principals & guidelines, coupled with hands-on proficiency of industry managing experts.

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