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Not only are the grounds of this beautiful hillside bungalow hotel rich in the tropical delights of montane Costa Rica, but the service and amenities are at the top of its class. We have never experienced a more open and friendly staff. To a person, they are entirely professional, courteous and dedicated to the richest possible travel experience of their guests. The rooms and suites are gorgeous, most with spectacular views of the Volcan Arenal; sumptuous beds, linens and towels, and overflowing with flowers and humming with abundant wildlife. The spa, restaurants (sushi bar, wine bar, cigar bar, 4 star chef and kitchen staff) and general amenities combine to make this the best overall experience we have ever had, anywhere. Given the package prices this all combines to an enormously attractive deal. I recommend you make your reservations 6 to 10 months ahead.....it's really that good.

Room Tip: Ask for Jairo to make a room recommendation based on your own requirements. There are no bad rooms.

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Stayed May 2013, traveled with friends

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

The Nayara Hotel is a paradise of its own without ever leaving the grounds of this luxury hotel. The Casita was beyond our imagination because a photo can do no justice to the size, comfort and unique facilities. The management was excellent and if you are welcomed at the front desk by Sharon, you will be swept away by her charm, enthusiasm and assistance. The breakfasts were more than enough to last you to dinner after a day of activity. But in the end, it was the privacy and comfort of the casitas that made it perfect for honeymooners, romantics and lovers. Did I mention the outside shower and hot tub all under the watchful eye of the Arenal Volcano? Don't pass it up!

Room Tip: Casita with a view of Arenal.

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Stayed April 2013, traveled with friends

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We arrived at the San Jose airport and were met by our driver which the hotel arranged for the two and a half hour trip to the hotel. Manuel our driver was very warm, informative, and safety conscience. When we arrived we were greeted and offered wet face towels and fresh juice. Our room was exactly as advertised and the views of the volcano were stunning and the outdoor shower a joy. The wifi in our room was strong and fast. Since it was getting dark we waited till the next morning to check out the grounds which are absolutely amazing. The feel is very tropical with an actual parrot flying thru the sky over the pool. The breakfast and dinners were top notch but clearly it is the people that make this hotel special. Everyone is genuine and friendly. They all were working hard and you never see any of them just standing around. You clearly get the impression that if they don't treat the guests like a truly welcomed guest they won't be employees here very long. It is easy to see why this hotel is ranked so high. We enjoyed it so much we skipped several planned activities in town just to stay poolside and soak it all in!!

Stayed May 2013, traveled as a couple

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2Thank Dave J

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Our experience was delightful. The staff are extremely helpful and pleasant. The property is very well maintained and the our bungalow was outstanding. You can't go wrong staying here for a few nights. It's an experience you will remember!

Room Tip: While our bungalow was at the top of a small hill, management will have golf cart pick you up and d...

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Stayed April 2013, traveled as a couple

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we spent four days at nayara in april. due to unavalibility of room we had to shift to another hotel. did not want to leave the hotel.amazing, exceptional,luxurious.no words to describe the experience. too good and caring staff. we are touched.we met the owner Angelo. he made us feel part of the nayara family.certainly worth going again and again.

Room Tip: we were in room 32 suite. good view.

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Stayed April 2013, traveled with family

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We spent the last leg in Arenal Volcano area and good thing since we found this exceptional Hotel and facility. We traveled with small children and we really enjoyed this location as a family. The casitas are large and eco luxurious. The circular shape and tall ceiling plus large bathroom area and inside-outside flow was exceptionally relaxing. It was almost like being in a treehouse in the middle of the rainforest. And the birds and birdwatching just off the back porch was unexpected. It was much better than some of the specific organized tours we took. When it rained and the sun rose, it was like being in a bird forest heaven. Beautiful. Aside from all that, they also had exceptionally nice staff. The staff heard my young daughter came to see sloths and she did a sloth report. They had the house-cleaner make a sloth from the towels each night! Wow. Also, I loved the Spa, the workout facility which was open and airy and all the food choices were tops. The Sushi bar was a luxury that was exceptional. Can't say enough about this place. Also, the cost was not even as much as some other places we stayed that didn't come close to the Nayara experience. Highly recommend.

Stayed April 2013, traveled with family

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My husband and I spent one week at Nayara. We had a great experience there. Bottom line summary: We would go back there and recommend it if you are traveling to the area.

The Resort: The resort is a small boutique resort. The grounds are exceptionally maintained. It is definitely a bit of an uphill walk to the room but what better way to work off dinner. The neighboring resort is doing construction. We barely noticed except by the spa, and we just scheduled our spa appointment when they were not building. The pool was fabulous, but got really busy on the last day when the resort was full and was actually totally full. Tip: The jacuzzi temps are about the same as the pool so its like your own private pool and not too hot (and its shaded for those like me that burn easily).

The Room: We had asked for a king, but all they had was two queen beds. That was disappointing, but we were offered another room the next day. (And the queen beds were actual queens and of good size so two could sleep comfortable in one.) I would like to be able to reserve specific room set ups, especially when you are booking through their website. Other than that, I thought the room was fabulous, and I spent a ton of time in the hammock on my porch. The chairs on the porch were a little hard to sit in, but we could make them better by putting pillows on them. Loved the outdoor shower, but we kept running out of hot water. Guess that's not Eco friendly of us. My husband wished for more natural light, but I liked the privacy and how you felt like you were in your own special world.

The Service: Service was AWESOME. Everything from the housekeeping staff that left phenomenal towel animals to the bartenders and servers to the front desk staff everyone was great.

The Food: We ate at both the main restaurant and the sushi restaurant. Food was all good quality and very yummy. You have to try the guacamole at the main restaurant and the ceviches were awesome everywhere. Also the chicken lasagna for breakfast was really good. It was difficult to eat at the sushi restaurant outside as the tables were too low, but we loved the atmosphere. For drinks, they were inconsistent throughout the resort. They were very good, but I would like to know if I ordered a drink in one place, it would be the same elsewhere. You have to have the Nayara Star at the pool and the sushi bar makes a great Cosmo. We also had a lot of fun at the wine bar, and you can buy a bottle of wine to drink at another restaurant at the resort.

The Spa: We had one treatment that came with our package, a chocolate massage. The massage was great. I could take or leave the chocolate part. It was a little minty and I got cold. I would definitely recommend getting a regular massage there.

We had a great time there, and I will definitely go back there again. I wish I could give this resort 4.5 stars, as I think it's just a couple of fixes away from being a five star.

Stayed April 2013, traveled as a couple

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Thank you for taking the time to share your experience at Nayara.I want to apologize for the situation you encountered with your bed accommodation. At the moment, we do not confirm king beds, but we expect to start doing this later this year as we are planning to convert some of our double queen bed rooms into king bed accommodations.Please know that we have already taken action based on your comment about inconsistent drinks at our eateries and bars. We have addressed the situation with our Food and Beverage team .We are happy that you had a nice experience with us and want to thank you for the wonderful comments about our staff. On behalf of the entire Nayara family we hope to have the opportunity to serve you again in the future

Sincerely,

Jairo QuesadaDirector of Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Arenal Nayara Hotel & Gardens is a five star luxury boutique hotel that is widely recognized for providing premium luxury amenities and ultra-personalized service at surprisingly affordable rates. Located in the outskirts of the amazing Arenal Volcano, Arenal Nayara is an oasis of tranquility, where guests can experience a profound and organic immersion with nature, while living in luxury at the same time. Surrounded by lush tropical rainforest, each one of our 50 spacious casitas (bungalows) provide an exclusive, ultra-luxurious retreat. Each expansive casita (ranging from 855 to 1905 square feet) includes a secluded garden with an outdoor shower and a beautiful terrace overlooking the volcano with a private, intimate Jacuzzi for two....more less

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Also Known As:

Arenal Nayara Hotel And Gardens

Arenal Nayara Hotel Gardens

Nayara Hotel, Spa & Gardens Costa Rica/Arenal Volcano National Park

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