HMV has hit a wrong note with its corporate stance

Retailer HMV has decided to ask staff to cover up any “prominent” tattoos and body piercings in a bid to improve shoppers’ experience. In what must count as the final nail in the coffin of HMV’s rock and roll reputation, the company says it feels a more “consistent approach” to staff appearance will meet the expectations of customers who have to be at the “heart of everything” the brand does.

Not registered?

It's free!

Why register with Marketing Week?

To continue providing the best analysis, insight and news across
Marketing Week we are collecting some information about you,
what you do and where you work to make Marketing Week more relevant to you.

Premium content

From content to mobile - the critical news, trends and insight you must understand
in order to shape your future marketing strategy

Unmissable opinions

The views and experience of those at the top of their game including the
utterly unmissable columnist of the year, Mark Ritson.

Exclusive extras

Exclusive content extras throughout the year to help you take the next
step in your career, including Vision 100 and the Careers and
Salary Survey.