Performance management learning network

Date: 25 Oct 2002

Mr Terry Layton, a consultant from Australia, who assisted the IPSP Laundry project inthe Free State, will be sharing advantages of the performance management systembased on Balanced Scorecard. Mr Layton is also an expert in the field of utilising costrecovery to enhance institutional performance in public service delivery.The learning session will be divided into two parts: 1st session looking at individualperformance management (balanced scorecard); 2nd session looking at cost recovery(institutional performance). The target audience of the learning session are individuals,departments, and other organisations in the public service (like Public ServiceCommission and SAMDI) who are involved in developing performance managementand cost recovery measures to improve effectiveness and efficiency in their operations.