The Reliable Car Booking Service in Brisbane you have been looking for

Alpha Car Hire's Privacy Policy

Your privacy is important to Alpha Car Hire. This privacy statement provides information about the personal information that Alpha Car Hire collects, and the ways in which Alpha Car Hire uses that personal information.

Collection of your Personal Information

When you rent a vehicle from Alpha Car Hire, we need to collect certain information from you to be able to rent a vehicle. That information may include your-

Name;

Address;

Contact telephone number(s);

Date of birth;

Driver's licence number;

Car preference;

Debit or credit card number and expiry date;

e-mail address;

We may collect information directly from you by telephone, fax, e-mail, over the counter, your completion of an application or enrolment form, or through our Internet based service. We may also collect information about you indirectly though a travel agent, a corporate program or through one of our partner programs.

Using personal information

Alpha Car Hire may use your personal information to:

discuss your car rental requirements;

provide the service that you requested;

do all things necessary to administer those services;

research, develop, manage, protect and improve our services;

conduct customer satisfaction surveys and inform you of any improvements that we have made to our services;

collect payments from you; and

send you marketing communications.

Alpha Car Hire will not disclose your personal details to a third party and will only communicate with you to market our services and those of our business partners.
In addition, Alpha Car Hire may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Future Contact

We may continue to provide offers to you by email, telephone, fax or any other form of communication until you opt out. You can opt out by contacting us (see "Contact Alpha Car Hire" below) or by clicking "Unsubscribe me from this list" in our promotional email(s).

Contact Alpha Car Hire

If you have any questions about this privacy policy or Alpha Car Hire's treatment of your personal information, please write to:

Alpha Car Hire will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Alpha Car Hire will store all the personal information you provide on its secure servers.
Information relating to electronic transactions entered into via this website will be protected by encryption technology.

Other websites

This website contains links to other websites. Alpha Car Hire is not responsible for the privacy policies or practices of any third party.

Updating this statement

Alpha Car Hire may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

When cab fares cost about as much as a fancy meal, you better believe that booking a car rental in Brisbane is the smartest way to get around the city. With a car hire, you can go anywhere, anytime -- at affordable prices. Starting from $29* per day (standard rates), our cheap car hire in Brisbane is the most affordable way to go. If you find a better offer, send us the quote and we'll beat it -- guaranteed!*

To make sure that your experience with us is as easy as possible, we've simplified our booking and pick up process. Just fill in the booking form, choose from our wide range of vehicles, and confirm! Whether you need a compact car, SUV, van, or truck hire, it's all available to you at a touch of a screen. To make the process even easier, you can accelerate your rental pick up process by pre-filling our form before heading to the counter with our Pick & Go option. It's available in the booking confirmation email you'll receive right after you book.

We want you to save as much money and hassle as possible, so we offer a free pickup and drop off service to and from Brisbane Airport and our Hendra location. We'll meet you in front of the terminal and deal with the airport traffic for you. This way, you can sit back, relax, and think about where to go for Day 1 of your Brisbane adventure.

For any enquiries or assistance needed with your rental car, email us at [email protected] or give us a ring at 1300 22 74 73. Our friendly customer service team is on standby from 4:00 AM to 11:00 PM daily to help you with all your car hire needs. Hire a car from Alpha today!

First time with us? We offer a complimentary shuttle service from both the domestic and internationals terminals directly to our Pick Up desk at Hendra. Give us a ring at 07 3868 2600 when you land so we can let our shuttle bus drivers know to pick you up ahead of schedule, or to wait for you before heading back to the depot!

Brisbane Domestic

ONLY AFTER you have collected your luggae, please call the branch on 07 3868 2600. Exit the terminal and make your wat to the Skywalk. Cross the Skywalk, keep to the right and take thye last travelator, lift or stairs to the ground level bus zone. Wait for the purple Alpha Shuttle to collect you.*Delays may occur during peak times*

Brisbane International

Once you have cleared customs, call the branch on 07 3868 2600. Turn left into the arrivals hall, look for the Coach Departure sign and exit the terminal. Proceed down the ramp and follow the sign to zone 3. Wait for the purple Alpha Shuttle to collect you.*Delays may occur during peak times*

The city centre is only a 20 minute car ride away from the Brisbane Airport. When you see the metro come alive with all the sights and sounds, figuring out where to go and what to do first becomes nearly impossible. If you really can't decide, here are a few places nearby you can go to first, before heading out to the farther parts of the metro:

Dandelion and Driftwood1/45 Gerler Rd Hendra Brisbane, Hendra Station

If you are in need of a great coffee or are feeling peckish after your flight, drop by Dandelion and Driftwood down as your first stop. Once you have adjusted your seat and checked out the dashboard, head out to Gerler Road - just a couple of minutes away, for the most delectable sweets in Hendra.

Once you're seated and you start to look around the cafe, you start to notice Dandelion and Driftwood's extraordinary attention to detail. From the exquisite taste of the coffee, to the cosiness of the interior, to the lusciousness of the pastries; every minute detail was painstakingly planned and impeccably executed. If you're craving for something heavier than pastries, don't worry. They have a savoury selection of sandwiches on the menu. They even have a special house tea, for those who prefer a cuppa over coffee.

Head out to Dandelion and Driftwood today for exquisite coffee, the perfect cuppa, savoury sandwiches, and sweet treats that feel like home. For more information, check out their website at http://www.dandeliondriftwood.com

See Brisbane from a perspective that might just leave you breathless. Watch the city come alive with Brissy’s most stunning panoramic view, as traffic glides beneath you. Yes, you read that right: beneath you. Discover the colourful history of the Story Bridge and things about the capital that the locals don’t even know about, as you climb 80 meters above sea level.

The Story Bridge Adventure climb is a 100% safe and guided tour. You don’t need to be an athlete to climb, as the pace is relaxed so people of all ages can enjoy the experience. If you’re worried about capturing moments, their team of professional photographers snap away while as you rise to the skyline. All you have to do is feel the warm breeze and take in the glorious view from every angle.

See amazing live performances from some of the world's best performers in the Brisbane Entertainment Centre. This venue has hosted shows from The Eagles, to Lady Gaga, to Queen, to Australia's very own Kylie Minogue.

If you're planning corporate events, take note that, while the centre is most commonly known for hosting major music performances, it also offers facilities for professional conferences, recreational sports, and so many more exciting events all year round.

Check out the Brisbane Entertainment Centre website for more information and a complete list of upcoming events.

DFONinth Avenue Skygate, Brisbane Airport QLD 4007

For the shopaholic in you, the DFO (Direct Factory Outlets) precinct offers a myriad of outlets where you'll find Australian and international brands. If you love a good bargain, then you'd be ecstatic to find out that stores there can have major sales that go up to 70% off retail price.

Get lost in a sea of fashion and lifestyle in DFO. With plenty of parking, and a vibrant atmosphere, it's a great place to let the shopaholic in you run wild.

For more information, check out http://dfobrisbane.com.au

CityCat Ferry

Discover the city centre through great trips along the Brisbane River with CityCat and Ferry services.

Operating seven days a week with ferries running every 15 minutes throughout the day, you get to see Regatta to South Bank and The University of Queensland, Hawthorne to Riverside express, South Bank to New Farm, and so much more.

Whether you're into historical or modern art, the Queensland Art Gallery | Gallery of Modern Art offers an amazing feast of everything from visual treats to interactive art.

Experience over 17,000 works of different genres as Queensland showcases some of the best local and international exhibitions. Get your little Picassos into the mix as QAGOMA is home to the Children's Art Centre lead by renowned artists from around the globe. If you're more into motion pictures, QAGOMA is has a dedicated facility for the Australian Cinémathèque. With the gallery having its very own cafes and restaurants, you can easily spend anywhere from a few hours to a full day.

Southbank

If you're talking about the hangout place in Brissy, it has got to be Southbank.

Stunning Instagram-worthy sceneries? Check. Delectable delights of different cuisines from a bevy of cafes, restaurants, food trucks, and stalls? Check. Deliciously foamy lagers, ales, bitters, and other local brews? Check. Free live music and other events? One big check. There's so much to do that you can stay for the entire weekend and still have plenty to discover for your next trip!

Hotels and Accommodation

Considering how many exciting things there are to see and do around Brisbane, you'll surely want to stay for more than a day. Go shop, eat, explore, and then have a comfortable place to rest by the end of your adventure. Brisbane has many accommodation options for you to choose from that will cater to everyone from the fanciest to the most frugal traveler. Find everything from 5, 4, and 3 star hotels to apartments, hostels, B&Bs, resorts, camping accommodations, and more with our Brisbane Accommodation Guide.

Hear from our happy customers

We rented at melbourne, adelaide and Brisbane. The top award for service and fantastic people must go to adelaide. Your 2 staff members here looked after us so well - a big thank you.

Karen, February 2018

Alphac worked very well for us. The price was excellent. The fact that it was not located at the airport was not a problem. Good work

John, February 2018

This is the second time we have used Alpha car rentals, and both times the experience has been fantastic. We use to opt for a more expensive car rental for the convenience of the car being at the airport, but the Alpha bus collection service is so efficient that we barely see any difference.

Andy, February 2018

We have hired quite a few times in Brisbane and can not fault any of the services, the staff are wonderful the process is easy and the bus driver is allways friendly and helpful.

Glen, February 2018

I honestly think that this was the best value for money car I have ever hired. The shuttle arrived within 2 minutes each time, and the transfer was short and seamless. The staff were friendly and the whole transaction was simple. I will definitely use Alpha cars next time I fly to Brisbane.

Spencer, February 2018

Good service particularly with the airport transfer. Nice clean cars and good price. Looking to book again.

Patricia, February 2018

All staff were excellent. Thanks to you all.

Desmond, February 2018

Courtesy bus takes out the stress once you arrive and depart...

Anthony, January 2018

Excellent service and would be happy to use Alpha again.

David, January 2018

Always great service..Thank you

Peta, January 2018

I can not fault this services. We got in early and I called to see if we could pick the car up early and they were more then accommodating. The car was very clean and was great. The staff where all friendly and helpful and the shuttle bus was great didn't even have to wait 5 mins. Great services

Grant, January 2018

Alpha you are awesome. Vehicle was in great condition and all the staff we encountered where very helpful. We had a lovely visit and having the car available and reliable was the icing on the cake thanks again, paul

Paul, January 2018

An overall seamless and good experience.

Joanne, January 2018

Overall we have always been very happy with our dealings with Alpha and will keep using the company every time we need to hire a vehicle.

Robert, January 2018

I park at and hire from the fabulous team at the Brisbane airport site on a regular basis. I only use Alpha and often recommend based on service and price. Keep up the great work!

Ann-marie, January 2018

Always good to do business with Alpha. I have used them a number of times & never any problens

Carrol, January 2018

The Brisbane airport staff were absolutely brilliant. We have hired many times through the Brisbane airport branch, and never once had any issues with the process or staff, they have always been willing to help in anyway possible. We will continue to use Alpha for our car hire!

Josh, January 2018

Everything went smoothly I could not be happier really pleased & at a fair price as well fabulous

Anthony, December 2017

Keep up the great work! We have used other companies but they are not as good as Alpha.

Liza, December 2017

Lara from your Brisbane branch helped me very early in the morning. She was very professional and friendly, it definitely left a great impression on me.