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Direct Energy Launches Energy and Protection Plan Bundle in New York

New plan designed to offer a competitive fixed rate and peace of mind for heating and cooling systems

April 23, 2014

Customers in New York who sign up for new residential electric or gas service with Direct Energy will be offered an added bonus. They will have the opportunity to receive a free, 12 month trial of Direct Energy's Heating and Cooling Repair Essential Plan, part of the Home Comfort Collection(TM).

For a limited time, customers who are owners of single family homes and sign up for new residential electricity or gas service with Direct Energy will receive a free, 12 month trial of the Heating and Cooling Repair Essentials Plan should they choose to accept. Specifically, the plan provides priority service when scheduling appointments and any repair to their HVAC (heating, ventilation and air conditioning) system, up to $500 per visit, is covered at no cost. There is a $2,000 cap on repairs per year. At the end of 12 months, customers will have the opportunity to renew for $16.99 per month.

This protection plan bundle is designed to offer peace of mind to customers knowing their heating and cooling system will be protected against costly repairs. Service will be done by a local, verified company backed by Direct Energy and customers can potentially save money knowing their heating and cooling system is operating efficiently.

"It was a difficult winter and we understand that saving money is top of mind for most. With the warmer months right around the corner, we'll all be ramping up our air conditioners and also our energy bills," says Manu Asthana, president of Direct Energy's residential business. "We're launching this energy and protection plan bundle to help our customers potentially save money while keeping cool."

"We are committed to customers and we strive to provide them with a valuable and positive experience with Direct Energy," says Scott Boose, president of Direct Energy Services. "This innovative solution was designed with very few exclusions after listening to our customers about what they need and want," adds Boose.

The plan is provided by Home Warranty of America®, a Direct Energy Company. The company is currently offering protection plans in most states including Texas, Ohio, Massachusetts, Pennsylvania and New York. For more information visit www.directenergyprotects.com.

About Direct Energy

Direct Energy is one of North America's largest energy and energy-related services providers with six million residential and commercial customer relationships. Direct Energy provides customers with choice and support in managing their energy costs through a portfolio of innovative products and services. A subsidiary of Centrica plc (LSE:CNA), one of the world's leading integrated energy companies, Direct Energy operates in 46 U.S. states plus the District of Columbia and 10 provinces in Canada.