China Mobile Starts Work on World’s Largest Call Centre

­China Mobile has started construction on what is claimed to be the world’s largest single site call center. When completed, the call center based in the city of Luoyang in central China’s Henan province will house 20,000 desks.

The Luoyang call center is located in the Luoyang Economic Development Zone, and covers an area of nearly 710,700 square meters, with a planned floor space of about 500,000 square meters. After the two-phase construction is completed, the call center will provide at least 60,000 jobs.

The construction is part of a project to consolidate the company’s call centers into fewer larger facilities to cut operating costs.