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MIP Session Notice

Your current session will expire in approximately 10 minutes. Click "OK" to resume your session.

MIP Session Notice

Your session has expired.

MIP Server Notice

The MIP connection that you have been assigned will restart in . The connection restart will terminate your current session. Please save your data, log off, and close your browser. Data not saved prior to this restart will be lost.

You may click OK and continue to work until the restart is initiated. A second message will appear 2 minutes prior to your connection restart.

MIP Server Notice

The MIP connection that you were assigned was restarted and your session has been terminated. Data not saved prior to this restart was lost.

If you have questions or concerns about the connection restart please contact MIP User Care, miphelp@riskmapcds.com or 1-877-FEMA-MAP.

MIP User Care: Home

Regular maintenance is important to keep the MIP running smoothly. CDS maintains standard windows for conducting any required system updates. During these windows some system functionality may be temporarily unavailable.

MIP Help

For MIP or IT system questions, contact support services.

Hours of Operation: 8:00 a.m. until 5:00 p.m. Eastern Time, Monday - Friday, with the exception of Federal Holidays. Support requests may be submitted outside of these hours of operation but will be processed on the next business day.

NOTE: Either phone or email results in the creation of a support ticket, which will be used to track your request until completion.
Upon ticket creation you will be sent a confirmation email from MIP Help containing a summary and description of the request,
as well as an ID number for the corresponding support ticket. If you do not receive an auto-generated ticket from MIP Help,
please contact MIP Help at miphelp@riskmapcds.com.

FEMA IT Risk MAP Systems Team (FIRST)

FIRST is a group of MIP super-users, made up of Regional Champions, Black Belts, and Regional Program Management Leads (RPMLs). For Region specific help, contact your Regional FIRST representative. If you are a RMD SharePoint user please click the link below. If you do not have a RMD SharePoint account please contact MIP Help and request your region's FIRST contact information.

The RSC will collect general information used for account
creation and assist in determining proper MIP Workflow roles and
subscriptions. The RSC will populate a workflow access request
form on your behalf and submit the form to the MIP User Care
group for processing. You will receive access information such
as username and password via email from miphelp@riskmapcds.com
along with general information on how to access the workflow.

eLOMA

To request access to the eLOMA
application, please submit the online eLOMA Registration Form.
Please Note: If you are an existing MIP User, you need to
contact MIP Help (call 877-336-2627 or email
miphelp@riskmapcds.com) to add eLOMA access to your existing
User ID.