2 QUEEN ACC RM W/BATHTUB

COMFORT AND CONVENIENCEAt the Hilton Garden Inn Lynchburg, you can enjoy the 24-hour business center, which gives you access to secure remote printing, Audio/Visual Equipment Rental, business phone service, complimentary printing services, and express mail. They also supply a Meeting Room, photo copying service, and a printer and fax. For your enjoyment, there is an On-Site Convenience Store, Snack Shop, complimentary beverage area, a 24-hour Pavilion Pantry, and a Gift Shop to pick up snacks, while away some time, or pick up souvenirs. Need some cash? Use the Automated Teller (ATM) for a small charge. There is a bar/lounge area to relax in after you shop. A multilingual staff is on hand to help you with your baggage storage, laundry/valet service if you need it, or luggage hold. A coin laundry is on hand for a small charge, and room service is available. A safety deposit box is supplied for any items you want to keep safe. There is also a Fitness Room to work off the stress and a pool to cool off in afterwards.

SAFE AND SECUREFor your comfort, rooms are provided with a 32 inch HD TV with complimentary HBO and premium TV along with Standard Network, Air Conditioning, an alarm clock, clock radio with MP3 connection, arm chair with ottoman, and a Ergonomic desk chair. Each bed has 250 thread count sheets, complimentary pillow menu, duvet covers, feather pillows that are non-allergenic, and a name brand bedding and sleep system. Black-Out curtains provides a peaceful, dark room so you can get the rest you need. Rooms are connecting, with an adjustable thermostat, and all rooms are non-smoking. Telephones are auto wakeup, two lines, and have two phones. Name brand bathroom amenities are available including a hairdryer and curved shower rod. A newspaper is supplied Monday-Friday, along with tea/coffee making facilities, a mini refrigerator, and a microwave. Laundry Valet Caddy and self-laundry are offered, and an iron/ironing board is accessible. The rooms have an automatic door closer, electronic locks, electronic smoke detector, a safe, and a secondary locking device.

CASUAL DININGYou can eat breakfast, lunch and dinner at the Great American Grill, an onsite restaurant at this hotel. Room service is also available, and a delicious menu is at hand if you need an event catered.

Why Stay Here?

Multilingual Staff

On Site Convenience Store

Fitness Room

Pool

Wheelchair accessible

AMENITIES:

ATM Machine

Audio/Visual Equipment

Ballroom

Banquet Facility

Business Center

Coin Operated Laundry (+)

Conference Rooms

Dry Cleaning Service (+)

Elevator / Lift

Event Catering (+)

Express Check-In

Express Check-Out

Fitness Facility

Free Parking

Free Wi-Fi

Gift Shop on Property (+)

Handicap Services

Indoor Pool

Laundry Services/Laundry Facility (+)

Lounge/Bar (+)

Multilingual Staff

On-Site Convenience Store (+)

Restaurant (+)

Room Service

Shopping (+)

Snack Bar (+)

Swimming Pool

Wedding Services (+)

Wheelchair Access

Whirlpool

Wireless Internet

Wireless Internet Access

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

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Hilton Garden Inn LynchburgGreat Place, Great Price, Great Service!!

Dave J
from Albany, New York

Submitted on 05-05-2016

It's a Hilton Garden Inn so you know the room is going to be clean and the service is going to be great. This particular stay we chose to eat breakfast in the hotel because their buffet and cook-to-order is a great value. Today what made the experience go from good to great was our server Keisha. She was extremely friendly, courteous and professional and just made my wife and I feel welcomed. HGI is very fortunate to have her as she is a top notch representation of the brand. We will keep coming...
It's a Hilton Garden Inn so you know the room is going to be clean and the service is going to be great. This particular stay we chose to eat breakfast in the hotel because their buffet and cook-to-order is a great value. Today what made the experience go from good to great was our server Keisha. She was extremely friendly, courteous and professional and just made my wife and I feel welcomed. HGI is very fortunate to have her as she is a top notch representation of the brand. We will keep coming back to this location specifically because of Keisha, as well as the rest of the warm, welcoming staff!!
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Hilton Garden Inn LynchburgVery nice hotel

sarahI2227KH
from Mount Laurel, New Jersey

Submitted on 10-05-2016

Very clean, provided a crib for our 7 month old, bed was very comfortable. Loved that they had a fridge and microwave, so I could eat leftovers. It was a little pricey for the area, but definitely worth it.

Hilton Garden Inn LynchburgVery Nice Stay

Michael C
from Tipton, United States

Submitted on 10-05-2016

Hilton @ Lynchburg was a very pleasant stay. The staff and personnel at this hotel are very pleasant and accommodating. Breakfast was very good and had lots of choices. Room was clean and comfortable.

We are Hlton Honors members, so we stay at one of their hotels whenever we travel, and we are never dissapointed. This one is Lynchburg is especially nice, and lives up to their reputation. The breakfast is expecially good, and always hot and fresh. Even spending an hour at the bar at night is enjoyable. My husband used the pool and spa at 6am, and really liked it...I slept in becasue the beds and pillows are SO GREAT.

Hilton Garden Inn LynchburgGreat choice

Melinda P
from Berkley, Massachusetts

Submitted on 19-05-2016

I stay here whenever I'm in the Lynchburg area. The staff is so nice and I really love that I can sit and relax at the bar and have dinner. It makes traveling for work effortless and even fun. Be sure to say hello to the great bar staff!

Hilton Garden Inn LynchburgGreat time

Daniel W
from Charlotte, North Carolina

Submitted on 04-06-2016

The entire experience was great. Was greeted nicely when I arrived. Gave me waters and keys with a smile. Ate breakfast and worked in the lobby. The staff was friendly and helpful, but not over the top.

Hilton Garden Inn LynchburgMonthly business traveler

exact2016
from Alexandria, Virginia

Submitted on 05-06-2016

Always friendly staff and consistent accommodations. Great options for internet, meals and business center. They have been helpful from bookings and check-in to helping ensure my Hilton honors account was up to date.

Was very clean motel. Rooms nice. Roomy bathroom. But had to constantly ask for towels. One day we were left with no toilet paper at all. I did complain after many issues and was given free breakfast one morning, but I expected more from this brand hotel.

Hilton Garden Inn LynchburgFreinds

Benny S
from Alexander City AL, United States

Submitted on 05-06-2016

This was a very good Hotel to stay at. the cleaning Staff was very nice and friendly. We were in town visiting friends for the holidays. The Location was good had everything that you need around you at the hotel.

Hilton Garden Inn LynchburgDisappointed

Stuart V
from Greensboro, United States

Submitted on 06-06-2016

I have stay at this property numerous times and I always been pleased. However this time I left my laptop charger in the room and when I called to ask if it had been turned in I was told that it had not. I called a second time and was told the same thing. I know I left the charger therefore I am disappointed that housekeeping did not recover it.

Hilton Garden Inn LynchburgPleasant Place to Stay in Lynchburg

Donna O
from Oak park, IL, United States

Submitted on 13-06-2016

Stayed here while my nephew was participating in the HS sports festival at Liberty University. Location was close to airport & sporting events. Hotel staff were very friendly & accommodating. Room was a nice size, furniture was comfortable. Good happy hour specials. Didn't get to check out pool or fitness or business centers. Would stay here again if I were in town again.

Hilton Garden Inn LynchburgQuiet and cozy.

David S
from

Submitted on 14-06-2016

The staff is always friendly. Having stayed so many times I will miss a few of them. The fireplace is always inviting and great to relax at.
They go above the norm for ensuring your stay is comfortable. They are quick to respond to the issues I've had.
Breakfast is nice and cooked to order for gold and platinum Hilton honors.

Hilton Garden Inn in Lynchburg is a modern facility and beautifully decorated. The staff was efficient and courteous. The breakfast selection was good with healthy choices.
The location was easy to find and convenient to many restaurants.

Hilton Garden Inn LynchburgGreat hotel!

U7094QQcatherinel
from Richmond, Virginia

Submitted on 20-06-2016

We stayed for one night. It is a great hotel. Clean nice facility. Appears fairly new. All staff was very friendly. Close to Liberty University where my son played baseball and also close to interstate.

Hilton Garden Inn LynchburgHome away from home

Leisia C
from Salem, Virginia

Submitted on 20-06-2016

We have stayed here before. It's always comforrable, clean and friendly. We will definitely be back. We ordered the romance package and everything was terrific. We will definitely be back. Our home away from home

Hilton Garden Inn LynchburgGreat Experience - As usual

Steve B
from

Submitted on 22-06-2016

Hilton Hotels always come through. made the reservation on my phone, received an immediate email confirmation. No wait, staff was very efficient, room was ready, very clean, and very smooth. And that is why I stay at Hiltons.

The Good: Clean and Quiet The Bad: Rock hard mattress. Spongy pillows. Insufficient number of towels. Thermostat that swung from frigid to sweltering. This was by far the most uncomfortable night of sleep I have ever had in a hotel.

Hilton Garden Inn LynchburgWedding

kathyLI148
from Garden City, New York

Submitted on 29-06-2016

Overall, I enjoyed my stay. The room was very clean and quite cozy. Very quiet. There is a train that comes through every now and then. Hotel lobby was clean. Loved the sitting area with the fireplace and TV. Check it and out was easy and fast. The breakfast staff was a bit slow. Ran out of buffet items. Took long time to replenish. House keeping staff was cordial and quite helpful. I would definitely stay there again.

Hilton Garden Inn LynchburgQuick Response

jgarycasey
from Saint Louis, Missouri

Submitted on 29-06-2016

The staff was very responsive and worked to make our stay at at the Lynchburg, VA Hilton Garden Inn enjoyable. For the duration of our stay, breakfast was always hot and fresh. When we needed extra towels, someone was always there within 15 minutes to assist.

Hilton Garden Inn Lynchburgbusiness trip

wifeNmommy
from Virginia Beach, Virginia

Submitted on 03-07-2016

My expectations for great service, cleanliness, updated/modern decor and comfort were definitely met and even exceeded!! Had some wifi issues on my 2nd day there, but it was quickly resolved when I called down to the front desk and they had one of their staff come to my room to work on it. All the staff in their different depts were very helpful. My only complaint was that I was looking forward to a treadmill workout my 1st evening there. Only to find out that BOTH their treadmills were out o...
My expectations for great service, cleanliness, updated/modern decor and comfort were definitely met and even exceeded!! Had some wifi issues on my 2nd day there, but it was quickly resolved when I called down to the front desk and they had one of their staff come to my room to work on it. All the staff in their different depts were very helpful. My only complaint was that I was looking forward to a treadmill workout my 1st evening there. Only to find out that BOTH their treadmills were out of service. The next day, I saw the staff taking one of the treadmills out to be serviced. I would highly recommend this hotel. The descriptions for the hotel were exact.
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Hilton Garden Inn LynchburgHotel Hilton

Daniel S
from Seaford, United States

Submitted on 03-07-2016

An excellent hotel...would highly recommend it. The rooms were clean and extremely comfortable. The staff was very, very friendly and helpful. Breakfast was awesome! We would certainly stay there again and would highly recommend it to anyone.

Hilton Garden Inn LynchburgGreat hotel

Jeffrey C
from Greenville, SC, United States

Submitted on 10-07-2016

I have stayed here in the past several times. The staff is always on top of their game at making you feel welcome. As a Honors Diamond member, they always voice their appreciation for my loyality....it goes both ways. I love the Hilton brand!

Hilton Garden Inn LynchburgAbove and Beyond

Franklin L
from Frederick, United States

Submitted on 13-07-2016

Kitchen staff went through 2 garbage bags twice in order to locate my son's retainer that he had wrapped in a napkin and left on the table. You won't find many places that will dig through trash and food waste. I will always use Hilton Garden Inn for my overnight stays.

Our family stayed 2 nights. The Select comfort beds were so worn out that even on their firmest setting they sagged, giving my wife 2 nights of restless sleep. Every time the AC came on, it roared and vibrated like a locomotive in the room, and could be heard even in the shower with the door closed. On the 2nd day, the bed was 1/2 made, pillows thrown unevenly like they forgot to finish cleaning the room. Downstairs, we ordered omelets with only 1 other table there, and waited 20 minutes and ...
Our family stayed 2 nights. The Select comfort beds were so worn out that even on their firmest setting they sagged, giving my wife 2 nights of restless sleep. Every time the AC came on, it roared and vibrated like a locomotive in the room, and could be heard even in the shower with the door closed. On the 2nd day, the bed was 1/2 made, pillows thrown unevenly like they forgot to finish cleaning the room. Downstairs, we ordered omelets with only 1 other table there, and waited 20 minutes and still were not ready. The breakfast bar was semi-self serve, we could get juices ourselves but not plain water. The server bought 1 water, then we had to track them down to get waters for everyone. Lobby shows signs of wear, definitely the least attentive Garden Inn we've stayed at.
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Hilton Garden Inn LynchburgVery comfortable

Melissa G
from Casa Grande, Arizona

Submitted on 17-07-2016

Clean rooms, nice friendly employees. So comfortable. Easy to access rooms and there is a on site restaurant serving all the meals you want. I was very pleased with my stay here and would come back again.

Hilton Garden Inn LynchburgSurprised

Temeka T
from Southern MD, United States

Submitted on 18-07-2016

I love the Hilton Chain, but this was my first time feeling like my room wasn't properly clean. The staff at the front desk were good and even allowed us to stay in the room much later for an extra fee. Housekeeping was suspect. There was no laundry bag in the closet, the lotion bottle in the bathroom was half-full, we had a half roll of tissue and the room didn't feel clean. I'm starting to think that the proper approvals and check-offs wasn't completed as it should've been. I was very disapp...
I love the Hilton Chain, but this was my first time feeling like my room wasn't properly clean. The staff at the front desk were good and even allowed us to stay in the room much later for an extra fee. Housekeeping was suspect. There was no laundry bag in the closet, the lotion bottle in the bathroom was half-full, we had a half roll of tissue and the room didn't feel clean. I'm starting to think that the proper approvals and check-offs wasn't completed as it should've been. I was very disappointed!
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Hilton Garden Inn LynchburgPerfect Casual Stay Property

dclegal
from Anderson, South Carolina

Submitted on 19-07-2016

We were very impressed with this property for a casual stay. It has all the amenities a business or leisure traveler needs. As noted by others, the beds are very hard. They have some sort of purported adjustment valve, but it didn't seem to do anything.

Hilton Garden Inn LynchburgWork Stay - Clean Hotel

Jeff M
from

Submitted on 20-07-2016

I travel a lot for work and I try to stay at HGI properties when I can. The Lynchburg HGI is a nice property. Rooms are clean , good A/C nice front desk staff. The restaurant is pretty good. Chicken, burgers, steak and flatbread are cooked to order. Plus a full bar

Hilton Garden Inn LynchburgDon't stay there until the staff at the front desk get their hospitality retraining

stephenpB8165NG
from Stamford, Connecticut

Submitted on 24-07-2016

They were not sensitive to the needs of the traveling public for just one night nor did they go out of their way to help anyone but themselves on a false fire alarm at this establishment.and the rooms they initially assigned were no good due to the doors were not aligned properly so they were stuck and we had asked for the rooms to be side by side in the beginning we were only granted that only after the first two were bad off then on the new ones assigned one of those turned out to be better. t...
They were not sensitive to the needs of the traveling public for just one night nor did they go out of their way to help anyone but themselves on a false fire alarm at this establishment.and the rooms they initially assigned were no good due to the doors were not aligned properly so they were stuck and we had asked for the rooms to be side by side in the beginning we were only granted that only after the first two were bad off then on the new ones assigned one of those turned out to be better. the front desk staff truly need to be more in tune to each customers situation and stop cookie cutting all in to same deal and personally check the rooms themselves and ask themselves would I want to stay here myself or have one of my family stay in any of these rooms in their present condition as they were on7/22/16 or would they send them else where???because I found them not too happy to assist I and my family on the arrangements
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Hilton Garden Inn LynchburgExcellant hotel, good value

George H
from Pennsville, United States

Submitted on 25-07-2016

This hotel was very clean and the staff was very helpful. The hotel is located close to many shopping areas and restaurants; however, you need to drive to most of them. If you like to walk or run from hotel, I would not recommend. There are no sidewalks from the hotel to the local restaurants. Ward road is very busy and not very safe to walk or run along. You can walk through the local business parking lots along the hotel side of the road.

Hilton Garden Inn LynchburgPoor service

599shawnac
from Forest, Virginia

Submitted on 26-07-2016

Elevator broke down. Had to walk 8 flights of steps which made my chest hurt. The refrigerator wouldn't get cold until the next morning. Two jets didn't work in the tub and the lady at front desk was rude.

Hilton Garden Inn LynchburgOne Night Stay

Angela T
from Woodbridge, Virginia

Submitted on 27-07-2016

I chose to stay here after visiting Hilton's website. The rate was on special which made the decision easy. Upon arrival, the staff was very friendly and welcoming and thanked me for being a Hilton Honors member. The room was very clean and spacious - the only thing missing was a mini-fridge. The restaurant staff was very helpful upon my departure and I'd gladly stay here again.

Hilton Garden Inn LynchburgBe careful @ checkout

Kimmy L
from Manassas, United States

Submitted on 27-07-2016

My overal stay was very nice until the very end. All I ask, if checkout is @ noon, please don't start cleaning the room for the next guest until noon without knowing 100% if the previous guest has left the premises. If you're not sure if a guest has left the premises before noon, give that guest the same common courtesy you would expect from that guest if that guest wanted a later check out time. If a guest doesn't inform you they wanted to check out @ 1:30pm & you provide that room to a new gue...
My overal stay was very nice until the very end. All I ask, if checkout is @ noon, please don't start cleaning the room for the next guest until noon without knowing 100% if the previous guest has left the premises. If you're not sure if a guest has left the premises before noon, give that guest the same common courtesy you would expect from that guest if that guest wanted a later check out time. If a guest doesn't inform you they wanted to check out @ 1:30pm & you provide that room to a new guest who arrives to find the previous guest still there. That would be an inconvenience for the hotel & the new guest. Well the same rule should apply if the cleaning staff wanted to get an early start on cleaning rooms. You should not start cleaning a guests room @ 11:15 & have that guest return to their room to find all their food & drinks already discarded. A small token of communication goes a very long way. That was food & drinks we purchased for our kids as an in-between meal after our 8:00am game & before our 12:20pm game.
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I frequently visit Lynchburg and the HGI is always my first choice. First class facility, very nice rooms, and the hotel staff is very friendly and helpful. DirecTV allows watching a variety of channels, for a sports freak such as me.

Hilton Garden Inn Lynchburgalways a pleasure

Patsy G
from Gloucester

Submitted on 31-07-2016

great as usual, the accommodation are very nice, room service excellent, and the staff wonderful. I try to stay at this hotel on every trip to or through Lynchburg. The bed and pillows alone are worth the trip.

Hilton Garden Inn LynchburgStay here if you like being woken up.

RocketsMom1
from Sarasota, Florida

Submitted on 01-08-2016

This was the worst experience I've ever had at a Hilton Garden Hotel. The morning after arrival the front desk phoned twice waking me up both times, and hanging up after only 2 rings and according to the front desk that's the number it's set to so if you aren't standing on the phone waiting for it to ring by the time you pick it up on the 3rd ring it's too late. Then they sent a maintenance man who pounded on my door and would have walked in had I not had the latch in the position to keep people...
This was the worst experience I've ever had at a Hilton Garden Hotel. The morning after arrival the front desk phoned twice waking me up both times, and hanging up after only 2 rings and according to the front desk that's the number it's set to so if you aren't standing on the phone waiting for it to ring by the time you pick it up on the 3rd ring it's too late. Then they sent a maintenance man who pounded on my door and would have walked in had I not had the latch in the position to keep people out, when I opened the door asking him why he was trying to get in my room he stated "to fix the IRONING BOARD" WTH is this place doing fixing an ironing board knowing a guest has checked in for two nights and didn't call to have the board looked at. Extremely unprofessional and I will never go back and the manager did NOTHING to compensate in any way for disturbing me not once but three times in one morning. The location may be nice but the service was total crap. They also had people there cleaning the tiles/grout so it was noisey but expected what wasn't expected was the contractors yelling from one end of the hall to the other because they were too lazy to walk down the hall and the maids said nothing, overall a horrible experience with piss poor management.
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Hilton Garden Inn LynchburgGreat hotel, not so great bed

Richard P
from United States

Submitted on 02-08-2016

Bed adjustment on the bed in our room would not work properly making the bed stay in its most firm setting. I needed a softer/plush bed for my lower back issues and bed rible to sleep on due to the fact of it not being able to change comfort settings. Due to late arrival and lack of time available we had to make due with what we had as we had to leave very early in the monring. Hotel was great but bed left me with terrible backache..

Hilton Garden Inn LynchburgAverage Hotel, slightly less than average for Hilton

Debbie S
from Sykesville, Maryland

Submitted on 10-08-2016

Overall it was a fine hotel. There was alot of construction going on around the hotel and parking was extremely difficult. The staff was friendly but did not go out of the way at all. We had to ask a lot of questions, such as is breakfast included, internet access, how to get to the room, etc. as no information was freely given upon our check in. The room itself was fine and clean.

Hilton Garden Inn Lynchburggood place to stay

Alwaysonbusiness53
from Chattanooga TN

Submitted on 10-08-2016

very good hotel to stay for business, Breakfast is very good as well. The rooms are clean and morning staff at front desk is very good. The parking is spacious and the hotel is convenient on the highway

Hilton Garden Inn LynchburgMy visit

dianne p
from

Submitted on 12-08-2016

Ok so first I called the hotel this morning the day of my check in and spoke with Doug told him I had a reservation today for the executive suite which was 170.00 may I add told him I wanted to do a early check in so he responded with ill Se Wat I can do I was like see Wat u can do that's not going to work for me driving from MD to Va a four hour ride and u telling me u can see Wat u can do didn't like that response at all no customer service so than when I do arrive my check out did not go smoo...
Ok so first I called the hotel this morning the day of my check in and spoke with Doug told him I had a reservation today for the executive suite which was 170.00 may I add told him I wanted to do a early check in so he responded with ill Se Wat I can do I was like see Wat u can do that's not going to work for me driving from MD to Va a four hour ride and u telling me u can see Wat u can do didn't like that response at all no customer service so than when I do arrive my check out did not go smoothly so now I'm getting irritated and frustrated with everything the lady that helped me was very helpful but check in still was not smooth sailing at at I had made the reservation through Travelocity and they didn't see that the guy Doug said I made it through the hotel which I didn't but moving the only reason I would stay at this hotel again would just be for the jetted tub in the room other than that I wouldn't and my main hotels that I stay in when I visit Lynchburg Va is the Fairfield Inn, Speinghill Hotel and the Marriott but ok whatever I spend too much money on the executive suite room for me not to get great customer service!!!!
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Hilton Garden Inn LynchburgNice hotel near Liberty U

Buckmarko
from Columbus, Ohio

Submitted on 13-08-2016

We stopped here passing through on our way home from vacation. I'm a Hilton guy and I usually stay in Hampton Inns. But there was a deal with this so we thought it might be a step up. The rooms and whole place was very clean. The rooms were comfortable though a tad smaller than I expected. We had vouchers for breakfast (normally $10.95?) as part of our deal. The food was good with omelets made to order. The staff was friendly and courteous. Overall-recommended.

Hilton Garden Inn LynchburgClean and Welcoming

Kent H
from Sandwich, MA, United States

Submitted on 28-08-2016

This is the third time that we have stayed here - our son is a sophomore at Liberty University. This hotel is an excellent choice when staying in Lynchburg - very close to campus and local dining. We would not select anyplace else in the area.

Hilton Garden Inn LynchburgMy preferred Lynchburg Hotel

Mike R
from Fort Worth, Texas

Submitted on 28-08-2016

Have stayed at this hotel several times. Always a great stay. Their staff is super helpful. The rooms are spacious and always clean. It's a quiet hotel with great internet service. They have a great breakfast as well.

Hilton Garden Inn LynchburgGreat Customer Service and very clean Hotel

Michael M
from Hampton, United States

Submitted on 29-08-2016

The Desk staff and Manager were especially helpful with a future event to be held at this hotel as well as accommodating us with a reasonable price for this stay. It allowed us to cancel a reservation with a Holiday Inn brand that we made earlier. I think the desk person was Melena. She was very personable and cared about her customers.

Hilton Garden Inn LynchburgA very unsettling stay

Daniel W
from Bridgeport

Submitted on 05-09-2016

I've stayed at this hotel a minimum of 70 nights over the past 14 years and can honestly say 95% of those stays were fantastic...this visit was very different. Stayed over Labor Day weekend while visiting family in the area. The place was packed which is a great thing! The issue was with the front desk staff and maintenance guy. While sitting in the lobby Sunday morning having coffee I could hear and see the night auditor and maintenance guy(older gentleman that has been there for years) arguing...
I've stayed at this hotel a minimum of 70 nights over the past 14 years and can honestly say 95% of those stays were fantastic...this visit was very different. Stayed over Labor Day weekend while visiting family in the area. The place was packed which is a great thing! The issue was with the front desk staff and maintenance guy. While sitting in the lobby Sunday morning having coffee I could hear and see the night auditor and maintenance guy(older gentleman that has been there for years) arguing loudly. The older man was clearly upset and could be heard throughout the front desk area. Then customers were complaining to front desk manager later in the morning about issues in a very hostile manner. As I said the place was packed so that comes with the territory. Room was clean, lobby was clean...just not any smiling faces from the staff all weekend and grumpy guests. I'll continue to stay at this property and look forward to future stays under different circumstances
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Hilton Garden Inn LynchburgPleasantly surprised!!

oda5261
from Centreville, Virginia

Submitted on 06-09-2016

A very nice property and highly recommend it for a stay in Lynchburg. I had checked in on-line so a quick couple of minutes at the desk to get keys and onto the room. The front desk clerk was very courteous and offered us 2 bottles of water. The room was clean (passed my black light test). We were on the 5th floor, but the crazy thing was we were level with the train tracks behind the hotel. There we a few trains but the noise was very minimal.
This was one of the few hotel rooms I have been i...
A very nice property and highly recommend it for a stay in Lynchburg. I had checked in on-line so a quick couple of minutes at the desk to get keys and onto the room. The front desk clerk was very courteous and offered us 2 bottles of water. The room was clean (passed my black light test). We were on the 5th floor, but the crazy thing was we were level with the train tracks behind the hotel. There we a few trains but the noise was very minimal.
This was one of the few hotel rooms I have been in where there were numerous; accessible electric outlets. Plus there was a multiplug up on the nightstand with USB ports for charging. A great room for electronics.
The restaurant was okay. I believe they were understaff because service was slow. The food (breakfast) was good. Good breakfast fare standard for what I expect from a Hilton chain hotel. Overall I think you will have a good stay at this property.
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Hilton Garden Inn LynchburgStay at HGI

Daniela F
from Wilmington, North Carolina

Submitted on 11-09-2016

Went for a week enjoy it thoroughly. The value is is worth the money and the service is excellent. Each person you meet is friendly and helpful. The rooms are clean and that saying alot because I'm very picky. Actually I only stay at HGIs because of there standard of cleanliness.

Hilton Garden Inn LynchburgGreat stay

tkbocl
from Statesville, NC

Submitted on 14-09-2016

We stayed here for a Liberty football game. The staff was very friendly even though they were stressed somewhat because the visiting football team stayed late and caused many rooms to not be ready until after 6pm. The lobby area was nice, the room was exceptionally clean and nicely decorated. We walked to the stadium in about 20 minutes. Overall, we had a great experience here.

Hilton Garden Inn LynchburgEh...

Adam T
from Tennessee

Submitted on 15-09-2016

It's a Hilton Garden Inn, but honestly not the best one I've visited. The air conditioning unit woke me up every time it kicked on, and it didn't maintain temperature very well. Breakfast was good though.

Hilton Garden Inn LynchburgThis is the prettiest and nicest hotel in Lynchburg. The location is great with restaurants and shopping close by.

565marcij
from Winston Salem, North Carolina

Submitted on 17-09-2016

I stayed for business and the hotel has everything you need and is in a great location close to everything. The staff is so friendly and treat you like family. The hotel rooms are very clean as well. I would stay again!

Hilton Garden Inn LynchburgPoor customer service and room facilities

kuenzimj
from Raleigh

Submitted on 18-09-2016

NO remote and NO response to fix the issue regarding the TV.
Poor drainage on shower standing in water.
NO follow up or compensation from staff or management. Rather indifferent about the issue.
I frequently stay at Hilton properties and this is NOT what I expect from the facilities and staff at one of their properties.

Hilton Garden Inn LynchburgQuiet, clean, comfortable

Dana J
from Lynchburg, United States

Submitted on 18-09-2016

An easy, comfortable place to stay. Rooms are clean and quiet - the staff is helpful. The roomwas absolutely a good value - I only wish it was closer to downtown Lynchburg. Ireally don't have more to say. 200 characters? Really?

Hilton Garden Inn LynchburgDirty room, jacuzzi tub didn't work

Michael K
from Glen Rock, New Jersey

Submitted on 19-09-2016

The cleanliness of this hotel was far below the Hilton standard. A large Stain on a bedside bench, stain on the mattress and dirt in jets of the jacuzzi tub. I would not recommend this property to others. There are many other hotels in the area that are better.

Hilton Garden Inn LynchburgNice stay in Lynchburg, Va

Kylew215
from Chapel Hill, North Carolina

Submitted on 22-09-2016

Check in was welcoming and informative after a long day.
Lobby is clean and well appointed. Room was clean and comfortable though shower curtain needs a good bleaching.
Location is fine but will need to drive to more downtown areas. Breakfast was very good and economical. That said it was a bit confusing and could be better organized or staffed. Table next to me became a holding spot for dirty dishes. Would certainly stay again.

Hilton Garden Inn LynchburgGreat Place for Liberty Students/Visitors

Christina J
from Princeton, United States

Submitted on 22-09-2016

Hilton Garden Inn is a wonderful place for Liberty students and visitors. The hotel restaurant is very good especially when studying/visiting and needing something close and on location. The staff are extremely nice and helpful with local places to eat, shop etc.

Hilton Garden Inn LynchburgAlways great

Joseph M
from Miami, United States

Submitted on 23-09-2016

Located in the center of most businesses and attractions. The hotel staff is most accommodating and professional. The business center is in its own room providing for privacy and quiet. I highly recommend this hotel.

Hilton Garden Inn LynchburgFamily trip

hammondc2016
from Springfield, Virginia

Submitted on 24-09-2016

Will not be staying here again...overpriced for what received...staff not very attentive...room not as nice as would be expected for the price. Would suggest additional training for check-in staff. For a Hilton, no way.

Hilton Garden Inn LynchburgIt is time to invest some money into this property Hilton!

865grahama
from North York

Submitted on 26-09-2016

I have stayed at this Hotel at least 5 plus times and was a guest the year it opened. It appears to not have been updated since opening and that is a shame. The location is great but the mattresses needed replacing, the internet does not exist, the Ethernet connection was outdated for any modern computer and the air conditioning was incredibly loud and cycled often. The Hotel seemed understaffed. At $205 per night, you can do better.

Hilton Garden Inn LynchburgCollege Visit

HoogyBear
from

Submitted on 29-09-2016

This hotel charges extra for breakfast but does a very good hearty breakfast which is nice. The pool is small and they do have a nice size hot tub; however, jets do not work and one was very sharp. Color of water was showing a little mustard algae. Good location near everything including Liberty University and shopping and restaurants. They are building a new hotel next door to this location and the freight train goes along the backside and runs frequently. It isn't too noisy though but I d...
This hotel charges extra for breakfast but does a very good hearty breakfast which is nice. The pool is small and they do have a nice size hot tub; however, jets do not work and one was very sharp. Color of water was showing a little mustard algae. Good location near everything including Liberty University and shopping and restaurants. They are building a new hotel next door to this location and the freight train goes along the backside and runs frequently. It isn't too noisy though but I did hear it.
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Hilton Garden Inn LynchburgAn old timer here at this hotel and this type of hotel else where

Sibu V
from Warrington, Pennsylvania

Submitted on 29-09-2016

Hilton Garden Inn is my preferred hotel to stay where ever in US I go when I am on business. Lynchburg does have one of the finer quality hotel than what I am used too. However, they do not have an elliptical at their gym. The food is a bit more expensive than other metro areas. Not sure why that it is like this. However, the quality of stay is great.

Checkin was timely and easy. Staff was friendly. When I called for more washcloths, the lady that delivered them was friendly and offered to take away any used linens. The checkout was very timely and the hallway was quite during the night. The main and only problem was the beds. The mattresses were "hard", uncomfortable, and they would squeak when you rolled over or moved. This makes for a rough next day when you don't sleep well the night before. If this problem was fixed with better quality m...
Checkin was timely and easy. Staff was friendly. When I called for more washcloths, the lady that delivered them was friendly and offered to take away any used linens. The checkout was very timely and the hallway was quite during the night. The main and only problem was the beds. The mattresses were "hard", uncomfortable, and they would squeak when you rolled over or moved. This makes for a rough next day when you don't sleep well the night before. If this problem was fixed with better quality mattresses, this would be my choice for the next stay in Lynchburg. Very convenient for visiting family living in the area and Liberty University.
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Hilton Garden Inn LynchburgAmazing staff!

bamagirlnwv
from Bracey, Virginia

Submitted on 05-10-2016

My room was clean and comfortable but the people are what made our stay so wonderful. My daughter forgot an item in her room when she checked out and the front desk contacted me before she even remembered. Every time we went out we saw smiling faces and helpful people. The hotel is close to the airport and Chili's within walking distance and shopping really close. Great stay!!

Hilton Garden Inn LynchburgPortland Pearl

Connie M
from Oak Ridge, United States

Submitted on 07-10-2016

This hotel was excellent for a stop-over in route to Bar Harbor, ME. The room was clean and spacious with welcoming amenities. Staff provided fantastic dinner and leisure recommendations. Valet parking prompt and convenient.

Hilton Garden Inn LynchburgVery clean, like new hotel

trailhermit
from Northern Virginia, Virginia

Submitted on 08-10-2016

We stayed one night while traveling from Va to NC. The hotel is new or close to it in appearance. Everything was clean and worked. No signs of wear on the hallway carpet and all fixtures sparkled. The beds are very soft and have a pillow top. Towels are clean and very soft. I was impressed.
There is a railroad track right behind the hotel. It sounds a little like rolling thunder as a train passes but it's not too noticeable. It wasn't an issue and never woke us during the night. Overall a great...
We stayed one night while traveling from Va to NC. The hotel is new or close to it in appearance. Everything was clean and worked. No signs of wear on the hallway carpet and all fixtures sparkled. The beds are very soft and have a pillow top. Towels are clean and very soft. I was impressed.
There is a railroad track right behind the hotel. It sounds a little like rolling thunder as a train passes but it's not too noticeable. It wasn't an issue and never woke us during the night. Overall a great stay and was reasonably priced.
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Hilton Garden Inn LynchburgA nice stay

enigma_ConcordNC
from concord, nc

Submitted on 09-10-2016

Great location for a conference at Liberty University. Pleased with the cleanliness of the room, quality of the shower and towels, comfort of the bed and linens, and friendliness of the hotel staff. Top notch!

Hilton Garden Inn LynchburgGreat staff, not so great beds

Heather P
from Midlothian, Virginia

Submitted on 10-10-2016

I stayed at this hotel for two nights while attending a work conference. You are supposed to be able to adjust the firmnes of the beds, but both beds in my room were hard as bricks even on the softness setting. It was uncomfortable and left my back extremely sore. Usually Hilton hotels have good accommodations, so this was quite disappointing.

The overall stay was fine. We always find Hilton beds comfortable to sleep in. The breakfast experience was sadly lacking. Out of everything hot and when they do bring more it is quickly gone after about ten people. Need to have larger holding trays and make more at once.

Hilton Garden Inn LynchburgExcellent Customer Service

Stone A
from Columbia, Maryland

Submitted on 15-10-2016

I would give the staff regarding resolution to a customer service concern a rating of excellent. They turned my experience around and made my trip pleasant and favorable. The staff was receptive and approachable and willing to see how they could assist you.

Hilton Garden Inn LynchburgDay get away

Lasmitty90
from Norfolk, Virginia

Submitted on 19-10-2016

No complaints or concerns.. staff was friendly and helpful... i only stayed 1 night... so I didn't really use or check out any of the hotels ammenties... I needed need, but I'd recommend this HGI, it's nice :)

Hilton Garden Inn LynchburgExcellent experience

cathyburnet-1
from Williamsburg, Massachusetts

Submitted on 25-10-2016

After a long day's drive, we were happy to have a night's stay at a hotel that was easy to locate and had a dining room on site. Staff were friendly and engaging. Service excellent. Ample parking. The food was very good. Dining room service excellent. Our room were clean and well equipped.

Hilton Garden Inn LynchburgNice hotel

Deborah P
from Dry Fork, United States

Submitted on 31-10-2016

This was a very nice hotel. I would recommend to travelers. The rooms were exceptionally clean, the staff was friendly, and it was in a very convenient location. A lot of restaurants and shops nearby. The breakfast was a little expensive for what you get. It would have been nice if complimentary breakfast had been offered. But, overall, it was a great experience.

Hilton Garden Inn LynchburgA Great Family Trip~

Tracy G
from Rensselaer, Indiana

Submitted on 04-11-2016

For the most part all went well at this hotel. We did manage to select a very expensive time to stay as it was an event weekend at the local college. There were no refundable booking options with Hilton so I had to use another booking option & I don't like to do that especially. The hotel is very well taken care of & most of the staff is excellent. We had the most wonderful server for our breakfast- the problem came with housekeeping. We needed our sheets changed out & I put the proper ca...
For the most part all went well at this hotel. We did manage to select a very expensive time to stay as it was an event weekend at the local college. There were no refundable booking options with Hilton so I had to use another booking option & I don't like to do that especially. The hotel is very well taken care of & most of the staff is excellent. We had the most wonderful server for our breakfast- the problem came with housekeeping. We needed our sheets changed out & I put the proper card on the bed BUT it wasn't done & the card was put back in the holder on the desk. They were busy I am sure ... So not a huge deal but we didn't appreciate that not happening as we asked when returned from our time out with family! Also no explanation was offered. I fixed up the bed myself at almost midnight! Will possibly stay again but not for sure due to some of the drawbacks stated above. Guess we'll see~
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Hilton Garden Inn LynchburgUnderstaffed this time

Happycamper024
from Charlottesville, Virginia

Submitted on 08-11-2016

Hotel was understaffed when fully booked. We've stayed here many times and hopefully, this was the exception and not the rule. Staff in all departments were very polite but clearly overwhelmed and this trickled down to the guests. This is a great hotel when they're not full. A word to the wise is sufficient!

Hilton Garden Inn LynchburgGreat hotel. Horriable beds

James F
from Washington DC, District of Columbia

Submitted on 14-11-2016

The staff makes this hotel. Very frendly and service was great. The location is perfect. Close to both liberty and lynchburg colleges.
There are pleanty eating options and check in was fantastic . The beds were horriable !!

Hilton Garden Inn LynchburgRelaxing

hattersk
from Middlebrook, Virginia, United States

Submitted on 14-11-2016

This is the perfect place. My daughter lives in the nearby area. She had an early morning Dr appointment the next day.I live almost two hours away and decided to take advantage and checked in as soon as I could and enjoy the peace and quiet. I planned on doing some shopping but as soon as I sat on the bed I knew I was in for the night. Lots of TV and just ME time. Breakfast was hot and fresh as was the coffee. The staff were very friendly and accommodating.

Hilton Garden Inn LynchburgI like this hotel.

Luma P
from

Submitted on 17-11-2016

The Hilton Garden it is such a great hotel, clean and friendly. The rooms are very spacious and comfortable. It is centrally located with lot's of restaurants and places to visit and they even have a restaurant in the hotel so you can order from your room.

Hilton Garden Inn LynchburgEasy stay

johncW9620KK
from Yorktown, Virginia

Submitted on 25-11-2016

We stayed for a bowling tournament in Lynchburg and this hotel made it easy. We didn't bowl well but the check in was fast n easy, rooms were clean, staff was friendly, food was decent, and the beer was cold. Good experience will stay again.

Hilton Garden Inn LynchburgAwesome...All the time

Norman S
from Fort Belvoir, United States

Submitted on 27-11-2016

Great staff. Great room. Great food. Need I say more? Thanks Brian for providing excellent service upon our arrival. Thanks Ryan (and the cook) for helping with the coordination of a great breakfast. Great job!!!

Hilton Garden Inn LynchburgJust OK. Good location for the college.

lindacrick
from Granville, Ohio

Submitted on 28-11-2016

Having just left a terrific Hilton Garden Inn in Alexandria, the contrast was easy to note. This property is in a difficult location to reach. Needing U-turns on a major highway. Lots of the usual suspects for restaurants very near...Bob Evans, Panera, Logan Road House, et. Not my speed. The hotel was not as clean or nice as the one in Alexandria. Mold noted in shower and a LOUD, window air/heat unit. Breakfast wasn't as wide of a selection either.

Hilton Garden Inn LynchburgWonderful stay!

Allen_M_54
from Bradley, Illinois

Submitted on 28-11-2016

Very nice staff! Very comfortable bed! Quiet Room! Very good breakfast and also dinner meal! I am looking forward to the Homewood Suites opening next spring next door or summer by the same management. Our favorite motel to stay at in Lynchburg!
This HGI have five floors.
Dinner meal is a bit expensive and not many selections to choose from, but you do not need to leave the property. There are other places to eat within a short walk.