The Conference for Secretaries and Administrative Assistants

In this era of dramatic change in the business world, assistants have never been more challenged … more stretched … than they are today. You’re expected to do whatever it takes to keep the “train moving” amidst the confusion brought on by re-engineering, restructuring, new technology—whatever changes you’re up against. In this valuable conference, you’ll learn new, practical skills that will enable you to manage your job and your career with new professionalism, new authority and new success

Join other career-minded assistants in more than a dozen information paced sessions that focus on the areas most important to your on the job performance. Tracks include: image and communication skills, professional development, and managing your life.

How to manage multiple projects, responsibilities and bosses … without getting all stressed out!

Proven methods for getting more done in less time

3 ways to demonstrate your capabilities and become truly indispensable

How to keep your cool when dealing with difficult people and much more!

Apa yang akan Anda Pelajari:

Image and Communication Skills: Winning respect and credibility.
Assistants are truly the backbone of an organization. But it’s easy to feel overlooked, even ignored, in the rush of everyday business.

The few “pats on the back” or positive strokes you do get make all the difference in the world to your attitude. In this session, you’ll learn how to get more recognition for your good work … and use this fuel to make even greater contributions on your job.

Communicate with confidence up and down the ladder
Here’s your opportunity to look at your own communication style from a different perspective, develop new insight about yourself and focus on behaviors you want to alter.

Interpersonal communication skills—your secret weapon
This session sheds light on a form of psychological censorship that protects us from seeing ourselves the way we really are and offers frank insight into habits that hold us back.

Your professional image
What kind of image do you project? How can you change it to convey the message that you’re competent and in control? Find out in this session.

Believe in yourself

Professional Development: Managing when the boss is away

Dealing with change

Dealing with chronically impossible people
Attend this session and get straightforward techniques, tested and proven effective in the business world, for getting problem personalities under control.

Everyday negotiation skills
If you’re tired of getting the short end of the stick, you’re ripe for this crash course on negotiation. And do you ever need it. Between the kids, the spouse, the vendors—even the boss—you can barely remember what it feels like to “have it your way.” Practice these great new skills every day and before you know it, winning will become a habit.

Staying in sync with your boss
No two people are busier than the assistant and the boss. A constant avalanche of meetings, phone calls and deadlines leaves little time to talk—let alone communicate. Out of necessity, the most successful assistants have had to carve out their own ways of making the boss/assistant team work. You’ll gain an hour’s worth of their valuable insight in this session which you can use to give your boss/assistant relationship true lasting power