Just to say I used Prime Compounding for the very first time and the customer service was wonderful, I took my prescription Late Tuesday afternoon and received my troches by post on Thursday, from now on all I have to do is email my prescription and send in the original by post. Would highly recommend

Hi, just checking if you know any other great Drs for bio identicals as Dr Holloway has closed books and no response online anymore and I need one desperately. Any suggestions please, you must know of some bring such a large supplier. I live in Brisbane but happy to travel for the right Dr, thanks so much in advance for your help,

ACPHARM Gold Coast have a 24 hour to 48 hour turnaround with all order.
Bio-identical Hormone Troches from $25 to $40 and postage is $9.95.
Being Australia’s Largest Compounding Pharmacy group we can offer these amazing prices with the same great quality and customer service.
You can contact us on 1300 696 337 or email goldcoast@acpharm.com.au

You could try us (Prime) if you are looking for somewhere new to try Vanessa. I won’t pass comment on any other compounding pharmacies service as its not how I do business. But to do with me, While its probably just luck, at least a couple of patients have left me happy enough to post here about my compounding Pharmacy.

We are a little out of the way in Dayboro but its one of the more professionally setup labs in QLD and I can have your compound delivered to you. I can also usually have it sent later on the same day as well.

I have used Morayfield Compounding Chemist, Your Solution & most recently Prime Compounding @ Dayboro. My pick is most definitely Prime Compounding! Andrew delivered great customer service, their prices were better, their postage is reasonable & the turnaround time unbeaten.

Dear Carolyn, please feel free to contact ACPHARM Queensland regarding any compounding order you may have. We offer free delivery and make all medication the following day. We understand how important compounding medication is, we always ensure all orders are dealt with promptly and in a professional manner. Please let us know if we can be of any help. 1300 696 337

Thanks for that feedback. I am interested in any comments about service from the various comppounding chemists, as that will help me decide whom to recommend. Also, any comments about service from my receptionists is also welcome.

I have to agree with Carolyn, it took over a week to receive my prescription from Morayfield Compounding Chemist and the lady was very rude saying they were busy dealing with other patients. I called and spoke to Andrew at Prime Compounding in Dayboro, very helpful and excellent customer service so that’s where I will be going in the future 🙂

Your solution at Brendale are tops.. Say Dr Holloway Monday by .wednesday I was on the troches and weren’t expenses at all. Will be using them again… 2 months supply $69 .. Best thing I ever did.. Feel so much better…

If you are still having trouble, my name is Andrew and I’m the owner of Prime Compounding in Dayboro. We provide same day service (pickup) or next day delivery if a script is received before 1pm. I have to put a disclaimer in, just in case there is a really uncommon ingredient that we don’t stock, in which case it may take a day to get it sent to us.

Our prices for troches are either $60 or $70 flat (depending on the strength and number of ingredients). We have two purpose built labs and we use PCCA ingredients (as Dr Holloway recommends), just so you can be sure we aren’t cutting any corners.

Thanks for letting us know. They are new on the list since I last looked. I use Terry White Windsor but have not been overly happy with them. They quote one price on phone, then charge more to credit card. At least give credit or refund when queried. I request Couriers Please, they send Aust Post. I request it to be sent to address at Coast where I spend a lot of time, they send it to my other inland address. etc.etc.etc. But their prices are good when compared with others, as I have done a few times over the last 7 years. And Mary-Lou is very helpful/informative if you have questions.

This is unacceptable. This sort of feedback is important to me, as it helps me decide which compounding chemists to recommend, which provide the best service, and best value for money. So feedback from all of you as to your experiences of the various compounding chemist is important to me.

I have been off Premarin for two weeks now and the symptoms are diabolical. I saw Dr Holloway one day after stopping Premarin, had a blood test and got my prescription a week later. That was last Monday. I submitted my prescription on the same day. They said they needed to check with the doctor before making it up and would do so immediately. It is now Wednesday afternoon so I called the chemist wondering where my troche is. She rudely responded that they are busy with other patients and that she only spoke to the Doctor Tuesday afternoon. She hadn’t started the troche and she would call me on Friday. I haven’t slept for a week, am moody and irritated, and having hot flushes and migraines all the time. Every day seems long and tortuous without relief. Should I go back on Premarin before I kill my family?
The chemist needs to understand, our sanity is in her hands, so treat us nicely please. Does Dr Holloway know the scripts take this long? If it’s not ready on Friday it will be three weeks since I have had any hormone therapy. I need some relief soon.

Hi Dr Holloway,
I used to get my troche from Jack Hammond at Broadbeach Amcal Pharmacy and the price was great, but now he has gone and the price has gone up and it tastes different. Do you know where I can find him now as he was always good with advice and price. I hope he is still compounding. Thanks.

Hi Jenny, thank you for your comment. I have reviewed your concerns and noted the price increase was from the increase of dose one ingredient at 100% and another ingredient 33%. With regards to your pregnenolone capsules, our price for pregnenolone has slowly doubled since you first come to us and last year was the first time we have made a price adjustment to reflect our increase cost so it might have seemed to be a big jump.

I have been using Maroochy D&N for my compounding scripts for several years now. Recently (in last 12m) my script prices have increased from $65 to $88 for Prog,Test,Biest Cream and from $94 to $127 for Pregnenolone Capsules. Have other people experienced similar increases or is it time for me to find a new supplier???