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Hotel was good and quite near to mall rd n price was also quite reasonable ...had a good experience over there...room service was available ....TV was quite small but room was OK not congested and cleanliness was there.... hot water was available n of course there was no issue of electricity

Felton hotel is disappointing. We got our booking done thru tourism the rate was reasonable but the rooms and washrooms were hopeless. The toilet was not in order and the washroom was dirty. The waiters who clean the other rooms were not decent.
The staircase and the carpet are generally dirty with no rods to stop the carpet runners. The...

No complimentary breakfast, hot water available only if you run the tap for 10 minutes, good enough central heating system, rusty furniture, sufficient parking, clean rooms. Staff is friendly and courteous

Weak management, ill-trained staff, old furnishing and poor maintenance are the hall mark. The staff is mostly rude as they do not treat you as guest if you don't tip them well every time they enter your room. So take sufficient amount of small denomination currency notes if you want to receive a good treatment.

A quiet place. In room the heater was not working properly. Old furniture and dim lights. There was no proper washroom accessories otherwise stay was OK. Coffee was good. Called at the reception around 12 AM and asked for a mineral water bottle in room for which the concerned person refused and told to collect yourself from the reception. It...

This hotel is not trendy, no wifi is available. Bed linens were dirty and there were no sheets in the blankets. However, the beds were comfortable and warm. washrooms were clean with hot water in snowy cold winter. The rooms were warm. telephone was out of order. As a whole the hotel was clean and it is on the Mall...

Stayed for 5 nights from august 6, till 11. Very good location. Just steps from GPO chowk. Clean rooms with a great view. Staff very helpful. Wonderful breakfast. A lot of families were there. Honestly, this was the best hotel we have stayed in, in Murree. They offer free parking.

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3Thank Malik786

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“Room with working heater should be good during snowy season. Before selecting the room kindly check the condition of the heater. Also check for hot water in the washroom in order to avoid numbness due to cold water. Additionally, the overall condition and location is quiet good.”

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