Sales & Customer Service Training

Select Training proudly offers flexible tailored Sales and Customer Service Training courses to Australian and International Businesses. Based in Sydney we cater to all Business management courses and the training needs of your team and leaders. We develop our Professional training courses by getting to know you, your Business, the needs of your customers and team.

At Select Training, we strongly believe that fantastic sales results come from outstanding customer service and exceptional communication skills. The problem is that many organisations have not been able to foster a "caring customer service" culture into their customer service and sales teams. People buy from people they like, customers want to know that you care about them. We design our customer service training programs and sales training Sydney to motivate your team to meet and exceed the needs of your customers. We train them to deliver services that ensure the customer feels well cared for and respected. This in turn creates customer loyalty and improves your repeat business.

To continue to deliver on this level of customer service regular reviews of team performance is recommended. Select Training allows you to 'Inspect what you Expect' with our Mystery Shopper or Phantom Shopper Services. These services give you an insight into 'on the floor' daily business and allows you to ensure your team stays on target with their Sales standards and Customer Service techniques. These Select Training services are extremely popular within the retail sector.

Select Training offers so much more than just training. We'll also present to your staff or Management teams at your next conference or seminar on our detailed training formulas. You may want a 1 - 4 hour session on sales training, communication skills, customer service training, customer complaints, body language or "caring customer service" services. Delivered in a fun and energetic way with audience participation, these sessions will entertain, motivate, educate and inform your team. See our Conference Presenter details HERE.

"The feedback from your training was very positive. Our MD spoke to all the guys and he was pleased with the feedback he received. Joe thanks for your efforts and contribution to our National Sales Reps Sales Conference, both Brad and myself were very pleased."Heath Anderson - National Sales Manager - Multispares Limited

"In July 2017, Joe delivered training to all of our Customer Service team and within 3 weeks of the training sales had grown by over 42% compared to the same period 12 months earlier.Importantly, Joe has always been a pleasure to work with and I would have no hesitations in recommending Joe and Select Training to any company looking to carry out Sales and Customer Service training." PaulReynolds - Facilities & Services Manager - Sydney Uni Sport & Fitness