2016 Management Blog

The ever-changing health care environment means new demands on clinicians and other staff members. Coastal Medical, an accountable care organization (ACO) in Rhode Island, ranks third in the nation for quality among 333 Medicare Shared Savings ACOs. Coastal’s Chief Operating Officer Meryl Moss describes how her organization is reinventing the design of their workforce to better care for their patients and more effectively engage their employees.

How do practice leaders, executives and physicians, work together to create service and clinical excellence? How can these leaders build a corporate culture that fosters employee engagement and accountability?

People often ask me about the secret to Coastal Medical’s success in improving population health.
How did we reach the top 1 percent for quality among ACOs? How did we reduce unnecessary emergency room and urgent care visits? How did we so quickly develop, pilot, and scale up new programs for high-risk primary care patients?

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2016 Management Blog Articles from Coastal Medical of Rhode Island

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