When an SDHC memory card is used to record XAVC S movies over extended periods of time, the recorded movies will be divided into files of 4 GB. The divided files can be integrated into a single file using PlayMemories Home.

Improved a symptom to shift the focus on HFR recording.

This page provides instructions on how to update the system software for Digital Still Camera DSC-RX100M4 to version 2.00.Follow the instruction below to check the system software version. If the system software version is version 2.00, the update is not required.

How to check the System Software version

Select Menu > Setup > 6 > Version on the camera.

The System Software version is displayed.

File Info

File Name

Update_DSCRX100M4V200.exe

File Version

2.00

File Size

237.0MB

Release Date

2017-03-30

System Requirements

Windows 10

Windows 7

Windows 8 32bit

Windows 8 64bit

Download

Preparing for System Software update

System requirements for a computer

Supported OS

Windows 10

Windows 8.1

Windows 7 SP1

Other System Requirements

Hard disk space: 500MB or more

RAM: 512MB or more* Please close all other application software before upgrading the firmware.

Other Items

Power source for the cameraFully charged rechargeable battery pack NP-BX1. Note: The upgrade can be performed only when the remaining battery level is (three marks) or more. We recommend that you use a fully charged battery.

USB support cable supplied with the cameraNote: Update functionality is not guaranteed with any other USB cable.

Install

Details

Important Notes:

When performing the system software update, please use a fully charged rechargeable battery pack NP-BX1.

Do not remove the battery or AC adaptor during the update; otherwise, the camera may become inoperable due to the sudden power shutdown.

For Windows8.1 and Windows10 users: Under the initial settings of Internet Explorer, the update file will be saved in the Downloads folder. Click the Desktop tile from the Start screen and find the downloaded file in the Downloads folder by using Explorer.

Start up System Software UpdaterClose all currently running programs on your computer, then double click Update_DSCRX100M4V200.exe to start up System Software Updater.

Check the USB connection mode

Turn on the camera.

According to the System Software Updater instructions, select Menu > Setup > 3 > USB Connect Setting on the camera, then check if Mass Storage is selected. If a mode other than Mass Storage is selected, select Mass Storage.

Connect the camera to the computerRemove the memory card from the camera beforehand. Connect the camera to the computer with the supplied USB cable. USB Mode appears on the LCD monitor of the camera.

If the computer cannot find the camera, the message "Could not find the camera for this update." appears on the computer display. Try the following if this happens.

Disconnect the USB cable and connect it again.

If the computer has multiple USB terminals, try with the other terminals.

Sometimes when the camera is connected to the computer with the USB cable, the message to encourage rebooting the computer may appear on the computer display. In this case, remove the battery pack or AC adaptor from the camera, reboot the computer, and follow the procedures from Start up System Software Updater.

Check if the update is required

After confirming the LCD monitor of the camera, click Next. The current version and the version after the upgrade appear on the below screen.

Upgrade is required

Note: If the below screen appears, the upgrade is not required. According to the message, stop the USB connection and click Finish. Turn off the camera, remove the battery pack or the AC adaptor, re-insert the battery pack or connect the AC adaptor, and then turn on the camera again.

Note: Never turn off the camera nor disconnect the USB cable while upgrading.

Complete the updateWhen the update is completed, the camera will automatically restart. Make sure the camera is turned on and wait until the LCD screen appears again. Click Finish when the LCD screen appears and disconnect the USB cable.

If recovering data caution is displayed after restarting, please wait until this caution goes out. There are no abnormalities.

Check the System Software versionFollow the instruction to confirm the System Software version is Ver. 2.00.