Welcome to Charles Auto Family

Welcome to Charles Auto Family

Service Your Vehicle At Charles Auto Family

Charles Auto Family service is focused on one goal: caring for you and your vehicle. We offer quality service from certified technicians and use genuine replacement car parts direct from the manufacturer. The up-to-date service facility at Charles Auto Family is equipped to deal with practically any type of auto repair or maintenance concern including brake service, transmission repair, engine repair, tire installation, tune-ups and oil changes. Schedule Your Service Appointment with Charles Auto Family Right Now! No matter what your vehicle service needs, Charles Auto Family in Garrettsville has you covered.

Making A Difference In Our Community

Charles Auto Family is actively involved in creating a stronger community. We’re proud of the many partnerships we have with local charities and organizations to help our community thrive. From annual awareness campaigns in partnership with Chevrolet and Buick, to local efforts around the holidays, we strive to make a difference!

Get Directions to

Charles Auto Family

We are located at: 10851 North Street Garrettsville, OH 44231

Open Today!Sales: 9am-8pmService: 7:30am-5:30pm

We have had nothing but an outstanding experience each time we have bought a vehicle through Marc! Customer service is second to none and we HIGHLY recommend Charles to anyone that is in the market to purchase/lease a new vehicle. They work tirelessly to find the best deal and best time to purchase and will not lead you astray, just to get the sale. James in Finance recently went above & beyond to correct a previously dealership's mistakes in order to get us into our new 2018 Traverse. We are truly so very impressed and happy with our purchases and experiences at Charles. Thank you for being so fantastic!!! Sincerely, Hillary & Joe Allen

Bought a used Buick Regal today from Christian. If you are looking for a new or used car you owe it to yourself to look towards Charles Auto Family. Great group of people who truly care about what’s important to you verses what’s on their agenda. They were quick, honest and helped me with everything I wanted.

We just had the best car buying experience in years. Thank you Ryan for understanding what we were looking for and delivering. I would recommend you and the dealership to anyone. Sincerely, the Biscan Family

Marisa is the best receptionist ever! She is very friendly, helpful, and can send you where you need to go in a very timely manner. She is one of the hardest workers I know. She is still there working at almost 41 weeks pregnant! The Service is great. They really make you feel at home and are very knowledgeable. Shooter Paul is not one of those managers that hides in his office. He is always around and will even get you a cup of coffee or popcorn if you ask politely. He does need a haircut though if he plans on being out in the public as much as he is. Paul must just be so busy helping costumers that there is just no time for a hair cut. Or maybe he plans on growing it out to donate to a charity. I wouldn't be surprised due to his remarkable public relations and charitable heart.

My 2013 Silverado has been a great truck since purchased new at Charles. What few problems I have had with truck have been taken care of. Steve and Connie go out of their way to help get issues resolved quickly. What few times truck has required service it is nice to know that the customer always is treated well. It is also nice that our community has a dealership that is committed so much to customer satisfaction as well as giving back to community with various community events. Its is well known by many of us how much Bruce, his family and employees do for our area