MicroScope's top stories, week ending 18 March 2011

Japanese earthquake to disrupt IT component supply In the wake of the 11 March earthquale that struck the north-east coast of Japan, analysts were quick to warn of potentially major disruption to the IT component supply chain.The 8.9-magnitude quake, which hit roughly 250 miles from the capital Toky

In the wake of the 11 March earthquale that struck the north-east coast of Japan, analysts were quick to warn of potentially major disruption to the IT component supply chain.

The 8.9-magnitude quake, which hit roughly 250 miles from the capital Tokyo, unleashed a tsunami as high as 10 metres across the Miyagi and Fukushima prefectures and shut down factories across the country.

As the impact of the devastating natural disaster and unfolding nuclear crisis in Japan grew clearer through the week, component prices were predicted to rise as a direct consequence of closed factories and power supply problems.

Outsourcing and BPO giant Serco acquired contact centre services provider The Listening Company this week, along with the services of its sales director, former England rugby captain Lawrence Dallaglio.

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