Apple Music Criticized As A 'Hellstew' After Reliability Issues

July 28, 2015 at 10:22 AM (PT)

APPLE MUSIC has been taking its lumps from several parties who assert that its service to unreliable. FORTUNE.COM reports that soon after blogger JIM DALRYMPLE posted that the new music streaming service had "swallowed a huge chuck -— roughly 4,700 songs -— of his digital music collection, APPLE stepped in and recovered "about 99%" of his catalog; in turn DALRYMPLE dumped a two-hour podcast about what happened before he posted it.

However, he wasn't the only one with issues with APPLE MUSIC. On Monday, iOS developer MARCO ARMENT wrote on his blog, “The iTUNES Store back-end is a toxic hellstew of unreliability ... With the introduction of APPLE MUSIC, APPLE confusingly introduced a confusing service backed by the iTUNES Store that’s confusingly integrated into iTUNES and the iOS Music app (don’t even get me started on that) and partially, maybe, mostly replaces the also very confusing and historically unreliable iTUNES Match.

“So iTUNES is a toxic hellstew of technical cruft and a toxic hellstew of UI design, in the middle of a transition between two partly redundant cloud services, both of which are confusing and vague to most people about which songs of theirs are in the cloud, which are safe to delete, and which ones they actually have.

MACDAILYNEWS affirmed the problems, suggesting that "iTUNES screams to be broken up into separate, streamlined apps. It’s been screaming that for years. But APPLE seems to be scared silly to do so -- perhaps 800+ million credit cards have something to do with it -— so they’ve tinkered around the edges, making questionable tweaks here and there and bolting on even more bloat. Grow a pair, APPLE, and do what needs to be done already."