LIAT and the Transportation Security Administration (TSA) would like to make you aware of some changes in LIAT’s reservations process. TSA has implemented Secure Flight, a program that enables TSA to assume responsibility from airlines for matching passenger information against the consolidated government watch lists. This program will go into effect from Nov 01, 2010, however LIAT will start testing this program from Oct 15, 2010.

How will Secure Flight affect LIAT passengers?

Passengers with existing bookings to US destinations (i.e. ST. Croix, ST.Thomas and San Juan Puerto Rico) are asked to provide the Secure Flight Passenger Data (SFPD) by contacting our Call Centre:

From Antigua 1-268-480-5582

Toll free from the rest of the Caribbean 1-888-844-5428

LIAT representatives will also be calling affected passengers to gather the necessary data prior to travel. LIAT will further advise passengers making reservations on our web site ( www.liat.com ) when they will be able to include Secure Flight Passenger Data. Moving forward, LIAT will revise its booking policy to include these new requirements for passengers travelling to all destinations.

Under the Secure Flight program, passengers are required to provide:

Full name (as it appears on passenger’s government-issued identification document)

Date of birth

Gender

Redress Number (if available)

Passengers should note that a ‘Redress Number’ does not apply for travel to non- US territories

LIAT will send the information you provide to TSA, who will match it against the consolidated government watch lists. Please note that boarding passes may not always display the exact information you provided when booking your travel. This will not affect you when traveling. The name you provide when booking your travel is used to perform watch list matching before a boarding pass is ever issued.

Redress – for passengers who feel they have been misidentified

Those who believe they have been misidentified as a match to the watch lists are invited to apply for redress through the Department of Homeland Security Traveler Redress Inquiry Program (DHS TRIP). Secure Flight uses the results of the redress process in its watch list matching process, thus preventing future misidentifications for passengers who may have a name that is similar to an individual on the watch list. For more information on the redress process, visit www.dhs.gov/trip .

What are the benefits of Secure Flight?

Secure Flight makes travel safer by more effectively identifying individuals that may pose a known or suspected threat to aviation. It also enables officials to address security threats sooner. Furthermore, by creating one watch list matching system, it helps prevent the misidentification of passengers who have names similar to individuals on government watch lists. Lastly, Secure Flight offers an improved redress process, so that those who believe they have been misidentified as a match to the watch lists can avoid further problems in the future.

How will Secure Flight affect you?

Under the Secure Flight program, you are required to provide your full name (as it appears on the identification document that you plan to use when traveling), date of birth, and gender when making a reservation. You will also be able to provide your Redress Number, if available. (Those who believe they have been misidentified as a match to the watch list are invited to apply for Redress at www.dhs.gov/trip to help prevent misidentifications and potential inconveniences in the future.) If you use a frequent flyer account, you should ensure that your profile information matches the identification document you plan on using when travelling. Please note that boarding passes may not always display the exact information you provided when booking your travel. This will not affect you when traveling. The name you provide when booking your travel is used to perform watch list matching before a boarding pass is ever issued.

Protecting your privacy

TSA and LIAT understand that personal privacy is important to you. That is why we want to assure you that the privacy of individuals’ information is a cornerstone of the Secure Flight program. TSA collects the minimum amount of personal information necessary to conduct effective watch list matching. Furthermore, personal data is handled in accordance with stringent guidelines and all applicable privacy laws and regulations.

Privacy notice: The Transportation Security Administration (TSA) requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R parts 1540 and 1560. You may also provide your Redress Number, if available. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA privacy policies, or to review the system of records notice and the privacy impact assessment, please see the TSA website at www.tsa.gov

TSA values your partnership in making air travel safer and easier for everyone. If you would like to know more about these changes, we invite you to visit TSA’s Secure Flight Web site at www.tsa.gov/SecureFlight , where you can find a detailed program overview, travel tips, frequently asked questions, and more.