Frequently Asked Questions (FAQ)

Terms of Use & Data Encryption

Privacy is a very important to use. We use 256-bit SHA encryption SSL to secure your information during checkout. We only process transactions through our third-party trusted merchant (PayPal). We do not keep your payment information. We reserve the right to not service any customer. Unless you explicitly ask us to not email you, we may contact you in the future. We will not sell or solicit your information to any other business or entity.

What’s your return policy?

Return any of our products–no questions asked–within 15 days of purchase. We just ask that you pay return shipping unless we made a mistake. If so, we will send you a label to return the item.

Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package to most countries. If you’re unable to checkout, please send us an email info@tailoredgroup.io. We will do our best to accommodate you.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365. Please email us at info@tailoredgroup.io.