Our Services

As a true partner to our clients, we’re dedicated to providing a full suite of services for live sport, with the know-how, technology and commitment to deliver the right result, every time.

Ticketing

World-class technology trusted by the biggest names in sport.

We specialise in sports ticketing and our technology has been developed specifically for sport, providing intuitive interfaces combined with the most extensive functionality across the industry including venue, season event set-up and management of single tickets, membership and season ticket sales. What’s more, our technology is resilient and proven to meet the demands of the highest profile sporting events.

Tournaments

Delivering the world’s greatest sporting events.

Over 30 years’ of helping to deliver the world’s greatest tournaments gives us first-hand specialist knowledge and experience of working with sporting events of every size, sport and degree of complexity. Our dedicated tournaments team combined with our bespoke tournaments technology, proven to be resilient against the highest demand, ensures that your fans receive the world-class experience that your event deserves.

CRM

Connect with your fans.

Understand your data, build a relationship with your fanbase and maximise ticket sales using a state-of-the-art CRM tool. We partner with the UK’s leading sports CRM provider giving you a holistic view of fans across all commercial areas of your business. Create automated and bespoke campaigns via email and SMS with analytics available through a detailed reporting suite.

Marketing

Reach more live sports fans.

With access to over 237 million fans across the globe, Ticketmaster is one of the largest eCommerce sites in the world, providing data depth, scale and industry-leading tools to help drive sales, incremental revenue and increase fan engagement.

Our team of marketing experts can help to identify your target audience across our network, work with you to create a marketing strategy and targeted cross-channel marketing campaign to drive event awareness and achieve your business objectives.

Access Control

The complete access control solution.

We recognise the importance of having full visibility and control over the flow of fans throughout your event. Our cost-effective access control solution can operate via hand held scanners or via automated turnstiles, but to give you complete flexibility we are also able to integrate with third party systems. So whether you want to benefit from mobile tickets, reusable season or membership cards as well as print at home, we can tailor to your needs.

Membership

Looking after your loyal fanbase.

Drive efficiency and extend the level of service you offer to your most loyal fanbase by working with our dedicated Membership team. By outsourcing these services, clients can be assured that their fans are being handled by experts in their field.

We specialise in membership-based services, however we also offer ticket, season card, letter-printing, fulfilment, and data management. Renewing members using our direct debit services will aid fan retention, reduce workload and the effort required for fans.

Call Centre

Helping you to help your fans.

We can provide a dedicated team of call handlers to help your fans with ticket sales, season ticket renewals, membership or general customer service enquiries. Our award-winning call centre, open seven days a week, can directly access your database for a complete out-sourced service when your own ticket office is closed or busy and what’s more, it’s completely branded to your organisation.

Fulfilment

Delivering tickets to your fans, quickly and efficiently.

Relieve the pressure of printing and packing your tickets by using our dedicate printing and fulfilment centre. Our skilled team of experts can print and dispatch huge volumes of tickets, at short notice, directly from your ticketing system or dispatch on your behalf.

Account Management

Industry-leading expertise and experience.

Our dedicated team of experts have significant experience in working with sports clients across the globe. We believe in a collaborative approach and work with our clients to tailor the support we offer to ensure our clients have the products and support that are the best fit for their business.

Whether you require a business and marketing strategy, help implementing a new ticketing system, event-day staffing or day-to-day account management, our experienced team can fulfil your needs.