Stop Aging Now TEXT & SAVE Frequently Asked Questions

What Are Your Mobile Terms?

When you provide us with your mobile phone number, you agree that our organization may send you text messages (including SMS and MMS) to that phone number. Our organization may send you up to 5 marketing messages per month. Additional texts may be sent if you opt into order/account alerts. You will receive a confirmation text message, and you may need to reply as instructed to complete registration. Message and data rates apply. Reply STOP to cancel, HELP for help. You agree to receive a final text message confirming your opt-out. You may opt-out at any time by texting the word STOP to short code 888-111. For help, send a text message with the keyword HELP to short code 888-111. Texts may be sent through an automatic telephone dialing system. Consent is not required to purchase our goods or services. You agree to notify us of any changes to your mobile number and update your account as to reflect this change. Your carrier may prohibit or restrict certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.

How Do I Sign Up for These Text Messages?

All you have to do is text "HEALTHY" to 888-111. (Up to 5 messages a month, message and data rates may apply, and you can always text HELP for help & STOP to cancel.)

Will I Be Charged for the Text Messages I Receive?

Our organization will never charge you for the text messages you receive. You may see some messaging rate charges from your mobile provider, though, so be sure to check your plan.

Privacy Policy

Our organization is dedicated to protecting your privacy and works hard to ensure our website, and services are both safe and secure for our visitors, clients and subscribers.

Protection of Information

Any information communicated to our organization for text messaging and/or storage will remain in the ownership of the user, which will be stored securely in accordance with our security policy and the law. Our organization will take the necessary steps to secure your personal information with safeguards appropriate to the sensitivity of the information. Our organization will, at no time, rent or redistribute this information without your consent, except where legally required to do so.

Subscribing and Unsubscribing

It is policy that just as a user must opt in to a text marketing list, they have the right to opt out of a particular text marketing list as well. When a user opts out of a text marketing list, they will no longer receive any texts unless they, themselves, re-subscribe.

Limits on Our Abilities

Even though your privacy is of the utmost importance to us, due to standing legalities, we cannot promise that personal information will not be divulged to third parties in ways not explained by this privacy policy. Furthermore, we can (and you give us permission to) divulge any information about you to private entities, law enforcement or other government officials, as we, in our sole vigilance, believe needed to address and/or answer questions or resolve problems.

Our organization reserves the right to change this privacy policy at its discretion. Your continued use of this service after changes to this privacy policy have been posted is taken as acceptance of those changes. It is your responsibility to monitor the privacy policy to determine whether any changes have been made. This privacy policy is subject to and applicable to all privacy laws.

You acknowledge that accepting this privacy policy is a condition of your relationship with our organization and its services and you agree to be bound by all of its terms and conditions.

* Statements on this website have not been evaluated by the Food and Drug Administration. Any products discussed or advertised are not intended to diagnose, treat, cure or prevent any disease. Testimonial results are not typical. Customers may have received a gift certificate after submitting their testimonial. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using any dietary supplement.

AutoShip Plan

Over 40,000 customers choose our AutoShip Plan.Here's why:

Save up to 30% per bottle on every order!

Automatically lock in our lowest prices and never worry about an increase!

Very convenient—set it and forget it, get products on your schedule!

Easy to manage—change ship dates, pause or cancel online or by phone!

*Savings vary depending upon products selected

Why is AutoShip the Right Plan for You?

Set it and forget it, knowing you are getting our lowest pricing, so there is no need to wait for a coupon or sale.

Choose your frequency with automatic shipment available on most products in either 3 or 6 month supplies.

Pause, cancel or change your shipment date any time by phone, email or online.

Receive any price decrease to be applied all future automatic shipments. You will never be subject to a price increase while your plan remains active.

Enjoy full benefit from each product, knowing you will receive them per the recommended serving schedule.

Get email notification 5 days prior to your automatic shipment date, and then again the day it processes.

Receive an email from a Customer Care agent if your order cannot process for any reason, including that a credit card has expired.

Not ready for a shipment? Refuse the order and it will be returned at no cost to you.

Remember that all AutoShip orders come with our 365-day return policy. This refund will be for the price of the product less shipping.

Get exclusive special offers, including special discounts on new products.

Privacy Policy

Privacy

We value your trust and the security of your personal and credit card information. Our pledge is simple - We guarantee that we will not share your email address with any third party.

Security

We understand that you value highly the security of your personal and credit card information. We apply the highest business standards and industry standard technology to ensure the security of your data and earn your trust. We employ extremely sophisticated data encryption technology provided by GeoTrust®. In addition, our website, server, database and encryption efforts are reviewed daily by Qualys® Secure and quarterly by Security Metrics®, a program run by Bank of America.

Online Shopping Encryption

We secure our online transactions using, Secure Sockets Layer (SSL), the industry standard in ecommerce. Credit card transactions are enabled using the VeriSign Payment Flow system which ensures that all of your personal information, including credit card number, name and address, is encrypted and cannot be viewed as the information travels over the Internet.

Other Ordering Options

If you still do not feel comfortable shopping online, you can order by email, phone, fax or mail. When ordering, make sure to include your phone number, billing and shipping address. You may include a credit card number with expiration date or you can ask us to call you back to collect that information.

Toll-Free Ordering 24/7: 800-627-9721

Fax Line: 240-479-2501

General

If you have any concern about the way we treat your privacy or questions about our copyright information, please email Customer Care and we will do our best to resolve it.

Report a Problem

Use this form to report a technical problem, error, typo or other issue to our Customer Service Department. To help us best serve you, please provide as much detail as possible in the "Comments" section.