Indrajit Chakraborty

Prince 2 Certified Operations Manager

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SUMMARY

Innovative, results oriented Project/Operations Manager with over 19 years of experience and a passion for building relationships and exceeding client and management expectations. Proven success in the areas of project management, Process Transformation, business transitions, operations, software and new product implementations, process re-engineering, and e-business solutions. Strong skills in team building, communication and presentation, as well as inter-department and executive client relations and account management.

Work experience

Tower Head.

ATOS India Pvt. Ltd.

Project and Operations Management for Germany & NAM Voice support teams. Ensuring smooth service delivery. Stakeholder Management, Escalation management and handling. Support to Sr. Service Delivery Manager and Tower Head.

Sep 2015Present

Manager

ATOS India Pvt. Ltd.

Jan 2015Aug 2015

Manager

ATOS India Pvt. Ltd.

— Manager GBU NAM and DE Offshoring

May 2014Dec 2014

Project Manager

ATOS India Pvt. Ltd.

— Project Manager-NDCS US Data Network Support

Nov 2011May 2014

Improvement Manager

ATOS SE

— Improvement Manager-Global Lean Management Global Lean and End-to-End Improvement Project Manager. Key responsibilities included leading and driving international and national Lean and end to end improvement projects, Stake holder management, ensuring project timelines are adhered and ensuring successful completion of project.