Matrix Visual Not Filtering

I have different visual level filters on each of 3 identical side by side Matrices, and when users log in to Power BI to view their Dashboards, they are seeing all the data, with no filters applied.

Once they refresh their browser (not the refresh button in PBI), the filter context is added and the numbers display correctly. I have fixed this particular issue by doing the filtering within a CALCULATE function, but believe the matrix visual filter issue still remains.

The same issue presented itself in Mobile, and refresh did not fix the problem.

I'm not able to reproduce the issue on my side. Does the issue occurs every time you access the report in Power BI service? Which data source does the report get data from? Does the same issue occurs with other reports which have matrix visual level filter?

Please try to update your desktop version to the latest one then republish the report to see if the same issue occurs.