Paul: If we don’t get their report, we’ll have to hold up the production of the annual report and if that happens, somebody’s head is going to roll. This really leaves us in a lurch. Who’s responsible for the report in Cleveland?

Jackie: Noel Simmons.

Paul: Oh, no. I know Noel. I used to work with him in the Columbus office. He was always dropping the ball on his responsibilities and I was always having to cover for him.

Jackie: You must have had the patience of a saint! If he’s such a flake, why is he still working for this company?

Paul: Beats me, but I know we’re in for a long wait if he’s in charge. We have to do something. Get on the phone and see if you can light a fire under him. Unless we keep on him, we’ll never see that report.

Jackie: Okay, I’ll call the Cleveland office right now.

Paul: And Jackie?

Jackie: Yes?

Paul: If he gives you a line or some kind of excuse, let me talk to him.

Jackie: What’ll you do?

Paul: I’ll take him on a trip down memory lane. When I used to work with him, I wasn’t always so patient – or polite.