Uncle Bob's Cares WhatOur Customers Think!

162 Customer Ratings

(4.5 out 5)

Helpful/Friendly Staff

4.5

Appearance/Cleanliness

4.6

Expectations

4.3

Satisfaction

4.4

Likely to Recommend

4.6

38 Customer Reviews

4.9 out of 5 stars

By Irene

Windermere, FL

June 27, 2015

The phone person I called was most helpful as opposed to local number and storage facility. She gave me most info and was most helpful . She made me aware of truck availability at silver star road. That was so helpful to me and I used that.
All around my experience with your company has been great.

Staff

4.7

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Alex

Orlando, FL

June 26, 2015

I like the way I was treated it was good

Staff

4.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Candy

Orlando, FL

May 23, 2015

Everything about you all was very good and I did send someone to and they rented a unit

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Orlando, FL

May 2, 2015

Prompt, friendly and knowledgeable service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Rebecca

Orlando, FL

April 29, 2015

Moving truck was not available.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.0 out of 5 stars

By Donna

Orlando, FL

April 28, 2015

I was surprised at the lack of carts for moving boxes, etc. especially since the halls and distance can be cumbersome and vast. I rent units at other climate controlled storage facilities, and all offer the use of carts. The front office person on staff did allow us to use an appliance handtruck but is awkward to use for stack boxes. At first, the automatic doors at the entrance to climate controlled area were a surprise but quickly became a nuisance as it seemed like the timing of closing kept getting shorter and shorter. We finally located the on/off switch above the door and turn the doors off for the remaining of the move in.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Michael

Orlando, FL

April 28, 2015

You met my expectations with your customer service (Barbara) and storage facilities.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gregory

Orlando, FL

April 28, 2015

Service was friendly and helpful. All of my questions and concerns were answered.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Orlando, FL

February 27, 2015

I like efficiency and I got an efficient tour and explanation of what I was paying for and how I could quickly get all the details worked out.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Harold

Orlando, FL

February 23, 2015

If I need storage in the future, Uncle Bob's is at the top of the list.....I am very pleased with the experience. Thank you.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Sandra

Davenport, FL

January 27, 2015

Everyone does a great job!

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

3.5 out of 5 stars

By Angela

Orlando, FL

January 27, 2015

I am happy with my storage, I just think that it is a little pricey and am thinking that I might need to change.

Staff

3.5

Cleanliness

5.0

Expectations

3.0

Satisfaction

4.0

Recommend

2.0

5.0 out of 5 stars

By Jorge

Orlando, FL

January 23, 2015

Thank you

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By William

Orlanda, FL

December 2, 2014

Barbara was exceptional in every way,her personalty
as well as explaining everything so that there was no doubt once we signed out contract. It was our pleasure

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Moises

Orlando, FL

November 23, 2014

Very Well Pleased !

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.1 out of 5 stars

By Paul

Orlando, FL

October 28, 2014

Layout of center is not user friendly. Bad design!

Staff

4.7

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

3.0

3.2 out of 5 stars

By Jonathan

Orlando, FL

September 25, 2014

I have rented with you for over 2 years and still have not received a military discount even though you show it. Also, the lock receptacle on my storage unit is damaged and I have still not heard any response from my complaint.

Staff

4.0

Cleanliness

4.0

Expectations

2.0

Satisfaction

4.0

Recommend

2.0

2.2 out of 5 stars

By Andrea

Orlando, FL

September 22, 2014

Was not happy with service. Was not shown unit, no carts available to move with. Was told.they were stolen some time ago.and never replaced. Told truck that was advertised didnt exist ans would have to.travel.to.another location on the other side.of.town to get it. When I called to.reserve it from my location, no assisted by associate. Was given number to.call myself and that location didnt have a truck. It was never returned. Associate at that location reserved a truck for me at a third location.

Staff

2.7

Cleanliness

3.3

Expectations

2.0

Satisfaction

1.0

Recommend

2.0

4.6 out of 5 stars

By Dora

Orlando, FL

August 29, 2014

They are very helpful when i have needed carts

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.2 out of 5 stars

By Frank

The Villages, FL

August 28, 2014

All expectations are met. The climate control appears to be in operation. The single elevator can be an issue during busy periods or when the one is out of commission (which it has been).

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Room,Inc

Orlando, FL

July 25, 2014

I HAVE BEEN RENTING FROM THIS FACILITY FOR OVER 15 YEARS AND THIS THE BEST CREW, AND THE INSIDE IS ALWAYS VERY CLEAN.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Dennis

Orlando, FL

July 25, 2014

The sales people communicated with each other and were expecting me. I made arrangements earlier with a salesman and then when i arrived 2 weeks later the sign up process of quick and easy,

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jay

Orlando, FL

June 30, 2014

Great experience

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lynda

Orlando, FL

June 27, 2014

The BEST storage and Michelle was the greatest help! Everything was remarkably clean.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Betsy

Orlando, FL

May 29, 2014

Cleanest,security,facilities etc. Superb.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Gilbert

Orlando, FL

May 23, 2014

Thanks!

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Orlando

Orlando, FL

April 24, 2014

Very professional staff and VERY friendly.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Abraham

Orlando, FL

March 26, 2014

He was able to provide me with what I needed.

Staff

4.5

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Frederick

Orlando, FL

March 21, 2014

Answered all questions

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Tom

Orlando, FL

March 11, 2014

When my automatic payment messed up, I was contacted immediately. This allowed me to make sure the payment was made without penalty. That is great service.

Staff

4.7

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Allan

Orlando, FL

March 3, 2014

Hardto get to entry sometime when they don't back the big trucks all the way back as far as they could.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Thea

Alt. Spgs., FL

March 2, 2014

When workers are showing new tenants the lockers they should have a way of being contacted when someone is waiting at the front door. The "Will be back in" sign on the door is frustrating.

Staff

3.8

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.6 out of 5 stars

By Shirley

Orlando, FL

December 26, 2013

The staff is fabulous and the grounds, office and unit buildings are clean. I can NEVER find a trolley to move my items around to my unit even though I know they are there someplace! There should be a better way of ensuring they are available. One suggestion would be keeping them in the front area and require a driver's license for use. Another is providing a locked parking bar of some sort that allows a person to use a key provided by the staff to be returned following use. Us single ladies would appreciate something to make loading and unloading the units easier! Merry Christmas!!! ;-)

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By David

Orlando, FL

December 23, 2013

The staff there was exceptionally wonderful,both renee and michelle deserve a 5 star rating,they are very professional. I will refer a lot of people to your store. I have been dealing with storage facilities for the past six years and this location is the best. Uncle bobs storage is better than any other storage facility in orlando.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By John

Orlando, FL

December 20, 2013

All in all staff has been very informative and professional and very helpful while still showing sincere respect for the customer. Always wondered how they could be so nice every time! :) Anyway, big issue from moving from prior storage was the increase in prices, every 6 months it seemed they went up $5 or $7. Just got too expensive, so please keep them low and affordable. :)

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Andrea

Miami, FL

November 23, 2013

Everything was good. I can recommend a friends or relatives.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Tamara

Orlando, FL

September 10, 2013

need more locations :-)

Staff

5.0

Cleanliness

3.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.9 out of 5 stars

By Patricia

Orlando, FL

September 3, 2013

no, i am very happy...hope to remain a customer in good standing for a long while.

Staff

4.8

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Orlando

With so much to do in sunny Orlando, you'll need some extra space to keep all your warm weather gear and other belongings out of the hot sun. Since some Orlando homes don't have basements, Uncle Bob's Self Storage offers a variety of units to fit your needs. We also provide fencing, lighting, and surveillance cameras around our facility for additional security. Find us on Curry Ford Road, near the South Conway Road intersection.

Serving the Communities of:

Belle Isle, Azalea Park, and Edgewood
32812, 32803, 32807

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!