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Account Registration

FOR PROPERTY OWNERS AND LICENSED CONTRACTORS ONLY

Follow the steps in the registration process. Upon completion you will receive an email with instructions to finalize your account. Upon receipt and verification of required documentation, your account will be activated within 1-2 business days and you will receive an email confirmation.

Please review and accept the terms below to proceed.

General Disclaimer

While the City of Oakland attempts to keep its web site information accurate and timely, the City neither warrants nor makes representations as to the functionality or condition of this site, its suitability for use, freedom from interruptions or from computer virus, or non-infringement of proprietary rights. Site materials have been compiled from a variety of sources and are subject to change without notice from the City of Oakland as a result of updates and corrections.

All trademarks and service marks contained in or displayed on this Site are the property of their respective owners. Any commercial use of the materials stored on this Site is strictly prohibited without the prior written permission of the City of Oakland.

The City of Oakland is neither responsible nor liable for any viruses or other contamination of your system nor for any delays, inaccuracies, errors or omissions arising out of your use of the site or with respect to the material contained on the site, including without limitation, any material posted on the site. This site and all materials contained on it are distributed and transmitted “as is” without warranties of any kind, either express or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. The City is not responsible for any special, indirect, or incidental or consequential damages that may arise from the use of, or the inability to use, the site and/or the materials contained on the site whether the materials contained on the site are provided by the City of Oakland, or a third party.

In addition to the preceding terms and conditions the City, its officers, employees, agents or representatives shall not be liable for any damages of any kind arising from the use of the online payment service. Nothing contained in this site constitutes or is intended to constitute legal advice by the City or any of its agencies, officers, employees, agents, or representatives.

While the City takes commercially reasonable precautions to secure its permit website and related documents, the City does not represent, warrant or guarantee in any way that the electronic permit system is “hack-proof’ or 100% secure from breaches or intrusions from hackers. By agreeing to the terms and conditions for the use of this electronic permit system and using this system, the applicant agrees to hold the City harmless and release the City from any liability which may arise from any such security breaches. Please keep this in mind when using this website and electronic permit system.

Privacy Policy

The purpose of this statement is to define the City of Oakland’s policy with regards to the collection and use of personally identifiable information (any information relating to an identified or identifiable individual who is the subject of the information).

You can decline to provide us with any personal information on any site on the internet at any time. However, if you should choose to withhold requested information, we may not be able to provide you with the online services dependent upon the collection of that information. Access to personally identifiable information in public records at state and local levels of government in Oakland is controlled primarily by the California Public Records Act (Government Code Section 6250, et seq.). Information that is generally available under the Public Records Act may be posted for electronic access through the City’s web site. While the Public Records Act sets the general policies for access to City records, other sections of California code as well as federal laws also deal with confidentiality issues.

E-mail addresses obtained through the web site will not be sold or given to other private companies for marketing purposes. The information collected is subject to the access and confidentiality provisions of the Public Records Act, other applicable sections of the California code as well as federal laws. E-mail or other information requests sent to the City web site may be maintained in order to respond to the request, forward that request to the appropriate agency within the City, communicate updates to the City page that may be of interest to citizens, or to provide the City web designer with valuable customer feedback to assist in improving the site. Individuals can cancel any communications regarding new service updates at any time. Some City applications use “cookies.” A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user id that the site uses to track the pages you have visited. But the only personal information a cookie can contain information you supply yourself. A cookie is only a text file and cannot read data off your hard disk or read cookie files created by other sites. Cookies can track user traffic patterns, recognize your computer’s browser when you return, and could provide personalized content without requiring sign-in. You can refuse cookies by turning them off in your browser. However, they may be required to use some of the web applications on the City’s site.

The City of Oakland is committed to data security and the data quality of personally identifiable information that is either available from or collected by our web site and has taken reasonable precautions to project such information from loss, misuse or alteration. The City operates “secure data networks’ protected by industry standard firewalls and password protection systems. Only authorized individuals have access to the information provided by our users. When a City application accepts credit cards or any other particularly sensitive information for any of its services, it encrypts all ordering information, such as your name and credit card number, in order to protect its confidentiality. Unless otherwise prohibited by state or federal law, rule or regulation you will be granted the ability to access and correct any personally identifiable information. We will take reasonable steps to verify your identity before granting access to review or make corrections to your information. Each City service that collects personally identifiable information will allow for review and update of that information. Non-city web sites may be linked through the City’s web site. Many non-city sites may or may not be subject to other sections of California Code or federal law. Visitors to such sites are advised to check the privacy statements of such sites and to be cautious about providing personally identifiable information without a clear understanding of how the information will be used. Visitors may also wish to consult privacy guidelines such as those recommended by the Online Privacy Alliance .

Communications via Web Site

Communications made through e-mail and messaging systems shall in no way be deemed to constitute legal notice to the City of Oakland or any of its agencies, officers, employees, agents, or representatives, with respect to any existing or potential claim or cause of action against the City or any of its agencies, officers, employees, agents, or representatives, where notice to the City of Oakland is required by any federal, state or local laws, rules, or regulations.