Tennessee’s Ruby Falls Implements In-Cave Wireless Internet

Tennessee’s Ruby Falls has completed an upgrade which enables guests to access Wi-Fi throughout the cave, making it the deepest commercial cave with internet access, if not the first.

In today’s world communication is vital, so it has been great partnering with supporters like InfoSystems, HP and EPB to provide our guests the technology for making their visit even more enriching without detracting from our unique natural attraction. No one would have thought more than 85 years ago that we could connect with the world from over 1,100 feet deep within Lookout Mountain. Hugh Morrow, Ruby Falls President

Besides enhancing the experience of visitors, who can now connect and share memories with loved ones in real-time, the in-cave fiber optic network enhances security and provides better internal communication among staff. The upgrade adds 13 security cameras and 10 phones in the cave as well as wireless Wi-Fi phones for managers.

To build the network infrastructure, Ruby Falls partnered with EPB and InfoSystems in a first of its kind installation for Chattanooga.

We are excited to be a part of this solution for Ruby Falls. The improvements in efficiency for the staff at the Falls – who now have multiple backup methods of communicating to the folks topside – are just remarkable, and the innovative experience for guests to stay connected while so far underground is just phenomenal. Clay Hales, InfoSystems President and CEO

This is certainly one of our more unique installations. Working together, InfoSystems and Ruby Falls have achieved a historic moment for the cave – as far as we know, connecting the depths of a tourist cave to the Internet has never been done. Nate Hood, InfoSystems Solutions Specialist

Located 1,120 feet (341 meters) beneath the surface of Lookout Mountain in Chattanooga, Tennessee, Ruby Falls is America’s deepest commercial cave and features the largest underground waterfall open for public viewing.