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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

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It was ok except for hot and cold water and also controls for Aircon could not be adjusted to the correct temperatire

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Joanna M.Business travelersPhilippines,May 26, 2015

Nice hotel

Location room food

7.7

enjoyed it

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Christian R.Business travelersPhilippines,May 17, 2015

Just another place to stay near Ayala

Only that the location suits my needs.

6

Overall experience makes me want to try another hotel next time.

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Eloisa L.Business travelersPhilippines,April 22, 2015

Okay

Location

6.3

Our stay was okay but I think its over rated. The size of the room is small and the bathroom is quite small and feels cramped up. The tub is old.. But the room is clean. The location is also very accessible from ayala mall.

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Danilo S.Business travelersPhilippines,March 27, 2015

Satisfy with stay

Best concierge, nice security, clean room

7.7

Wonderful

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Arnulfo M.Business travelersPhilippines,March 25, 2015

Superb and excellent place

Accomodating staff, fantastic service and nice and safe parking space

8.3

Excellent and amazing experience. Looking forward to come back soon....

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Donald F.Business travelersUnited Kingdom,March 22, 2015

Good Hotel but in danger of going downhill

Location

7

I have stayed several times at this hotel and in the past have had good service. This time there was a clear shortage of staff particularly in housekeeping and the restaurant where the service was very slow. Staff were keen to help but continually under pressure. I note that they use unpaid students for "on the job" training, together with one trained staff member who had 24 rooms to make up. The owners - Tinh Family(?) and senior management need to seriously consider these issues. I would now consider this hotel to be 2 star rather than 4 star hotel. It is nowhere near the standard of the Quest Hotel close by.

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Lee C.Business travelersUnited Kingdom,March 17, 2015

Value's Worth

Location

7

Pleasant stay. Given a room next to the noisy lifts and the change request was timely executed by the friendly and efficient front office staff Van. She made my day.

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Gerry I.Business travelersPhilippines,March 14, 2015

Good Location

Location to the mall, center of activities

6.3

Reasonably pleasant, Though hotel is quite old. Faucet fittings are already stripped of its silver coating. No bidet in the toilet bowl..

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Larry H.Business travelersUnited States of America,March 6, 2015

Long Way From A 4 Star Hotel.

Location

3.7

This hotel only barely rates 2 Star not 4 like they advertise, honestly it would compare to an older run down Super-8 motel.
-Mold and Mildew in the bathroom along with the ancient and barely working tub faucet & fixtures along with soiled and stained carpets. The pool was a joke, it looks like it was an after-thought to the construction crew so they had to throw one in somewhere where they could make it fit. No room around for lounging and lounge chairs. I booked for 15 days, the day after I arrived they drained the pool and it was out of service the entire stay. The staff only remembered to deliver the paper to the room 4 days out of 15. The help was under staffed and cleaning crews did not take the dust off the furniture. The staff was good about changing the linens if you asked but it was difficult to get them to vacuum the dusty stained carpet. -Good luck trying to cross the street to go to Ayala Mall, ever see that old video game of the frog trying to cross the road.. Good luck it is like the Cebuano people speed up to try to run foreigners and everyone else down while crossing in the crosswalk, it is a game to them in their cars to see you run. On the 5th day I saw a dog get run over and killed in the cross walk. I think they had crossing guards on the payroll to help cross the street and hold traffic but they were always sleeping and i never saw them stopping traffic. -Lobby areas and Corridors do not have Air Conditioning later at night. Neither do the Elevator shafts at all even in daytime, be prepared to break a sweat in your nice clothes taking a trip down the only 3 elevators that service the structure for guests which is also used by maintenance and cleaning crews because the one they have is stuck or not working. -Security was not what I consider standard or up to par for a 4 star hotel.
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