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WD My Passport Ultra 2TB Portable Drive Product Details

WD My Passport Ultra 2TB Portable Drive

This WD My Passport Ultra Portable Drive is well-engineered with a USB 3.0 connection for high-speed, security software with both local and cloud back up and a hassle-free connection to your personal computer. The WD My Passport Ultra Portable Drive also features different hard drive sizes, providing superb reliable system back ups and with a sleek design. Experience a peace of mind with the WD My Passport Ultra Portable Drive, purchase it today!

Can't watch video away from home.

when at home this works fine to view video on my devices. The only downfall is too long to load approx. 4 to 5 gb to open file. uses memory to laptop and pc.
Away from home can't view video even with wifi availability. It would start for a second then freeze til you decide to turn it off. Not satisfied yet.

Overall

4.3

Value

4.0

Features

3.0

Quality

5.0

Performance

5.0

Reviewer:

Don,

Date:

Nov 20, 2013

Unexpected complaint

This is a great drive. It accesses and transfers data a little faster than the Passport Elite this drive replaced. My only real complaint is the size. Looking at the pictures you'd think it was a slim reasonably light weight drive but the pictures are actually of the 500gb drive. The 2TB drive is about twice as thick and heavy. It's normally not a big issue but the way I use it as an external back-up, it's a little too bulky to tote around like I did my Elite.

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SquareTrade's claim process is painless. Start a claim online or over the phone. Express shipping is free to and from SquareTrade's depot, and you'll be sent a special shipping box for fragile electronics. You'll receive email updates at every step in the process so you'll never be left in the dark:

Five-Day Service Guarantee: SquareTrade will reimburse the full item price or fix your item and ship it back within five business days of receiving it at the depot, or your care plan is free. For large items with in-home service, a local technician will contact you to schedule service within five business days of claim approval (Since in-home service is dependent on the customer's schedule, repair times are not guaranteed within five days).

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We cover all normal-use mechanical and electrical failures—from dead screens to broken speakers.