All our Courses and Diplomas at Pitman Training have been developed to give you practical hands-on experience, so that you can put your skills in to practice, as soon as you've completed the course. With courses, seminars and diplomas designed for specific careers, and workplace requirements, we're sure there's an option to suit you.

Types of Training

Personal development allows you to develop your skills and qualities to reach your career goals and aspirations. Maximise your potential by ensuring you maintain a clear development path.

If you're looking to progress your career, refresh your skills or simply want to learn something new, our courses, diplomas and seminars will help you gain valuable practical experience that is instantly transferable to the workplace.

Learn English

All our Courses and Diplomas at Pitman Training have been developed to give you practical hands-on experience, so that you can put your skills in to practice, as soon as you've completed the course. With courses, seminars and diplomas designed for specific careers, and workplace requirements, we're sure there's an option to suit you.

Our Centres

Are you looking for your closest learning centre? With around 100 locations available you should find a place to study that's close to you. We're not only based in the UK and Republic of Ireland but internationally as well.

If we don't have a location that's near to you, then you may want to consider our distance learning option.

All our Courses and Diplomas at Pitman Training have been developed to give you practical hands-on experience, so that you can put your skills in to practice, as soon as you've completed the course. With courses, seminars and diplomas designed for specific careers, and workplace requirements, we're sure there's an option to suit you.

Types of Training

Personal development allows you to develop your skills and qualities to reach your career goals and aspirations. Maximise your potential by ensuring you maintain a clear development path.

If you're looking to progress your career, refresh your skills or simply want to learn something new, our courses, diplomas and seminars will help you gain valuable practical experience that is instantly transferable to the workplace.

Learn English

All our Courses and Diplomas at Pitman Training have been developed to give you practical hands-on experience, so that you can put your skills in to practice, as soon as you've completed the course. With courses, seminars and diplomas designed for specific careers, and workplace requirements, we're sure there's an option to suit you.

Our Centres

Are you looking for your closest learning centre? With around 100 locations available you should find a place to study that's close to you. We're not only based in the UK and Republic of Ireland but internationally as well.

If we don't have a location that's near to you, then you may want to consider our distance learning option.

Customer Care

This one-day seminar is perfect for anyone who feels they or their staff need to obtain a greater understanding of the importance of providing exceptional customer care. During the seminar you will learn more about what customers expect and how best to handle customers if they are dissatisfied with the service they receive.

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Overview

This is a one-day tutor-led workshop designed for individuals or businesses that want to develop processes and teamwork to enhance the key relationship between staff and customers.

Covering all the key areas involved in customer service, you'll be asked to consider the essential aspects of 'Customer Service' and about the skills required for its effective delivery.

During the workshop you'll work on theoretical situations, carry out skills building exercises and discuss all the key customer service aspects.

Once you've completed the seminar you will be more aware of who your customers are and what they really want, therefore enabling you to handle different situations confidently and expertly.

You will be given a workbook with exercises and individual notes to ensure that the skills learnt on this course will be successfully applied and the knowledge consolidated.