COVID-19 update from FIRST4MAGNETS®

Firstly, we hope all our customers are safe and well given
the current situation due to the COVID-19 pandemic. It is at times like this
that we all appreciate even more the dedication and service of those on the
frontline, our company has already offered our services to support our National
Health Service and we will continue to do so.

Our business has actively taken steps to ensure our team
remains safe during these challenging times by ensuring our colleagues that can
work remotely are doing so, and ensuring we maintain social distancing on-site.
Additionally, we have also put in place enhanced hygiene measures in our
contact, production and fulfilment centres.

As a magnetic and magnetic assemblies’ supplier, we are
aware that our products are used in the medical sector, as well as offering
temporary screening solutions to essential retail stores which require social
distancing solutions and therefore, we know that staying operational and
ensuring continuity for all of our customers is vital.

We want to reassure our customers that we have a robust
operation with a committed team who are ensuring as far as possible, there is
no impact on our ability to supply you and we maintain our high levels of
service that our customers will be used to. Additionally, our sales, customer
care and technical teams are still well placed to answer any queries you may
have regarding your order, or for any general enquiries or technical advice.

Whilst we remain open and fully operational, there has been a temporary change in the operating times of our phone lines, and as such, our phone lines will now be open from 9am until 5.30pm (Monday to Friday). This will not impact our dispatch times and we will be packing and dispatching orders as normal.

If you should have any queries or concerns regarding the COVID-19 virus and our business, please email sales@magnetexpert.com.