New Telecom Service Quality Parameters soon: TRAI chief

By: Gizbot Bureau

Published: Wednesday, April 29, 2015, 18:03 [IST]

India's telecom regulator is likely to announce new parameters for improvement of quality of service for telecom operators in a month's time to tackle call dropping and other problems being faced by customers, its chairman Rahul Khullar said here on Wednesday.

He was speaking at the 2nd National Summit on 'IT & Mobile Banking: Digital Transformation of Indian Banking; Enabling Financial Inclusion', organised by the Associated Chambers of Commerce and Industry of India (Assocham).

Khullar also said that financial inclusion can be deeply achieved by harnessing new technology which does not cater exclusively to those who are already banked or those living in urban areas.

"Do not delude yourself into believing that merely because technology exists, it will be suddenly harnessed for everybody's good. The way it has worked so far at least, it has been harnessed for the good of a very few as it's only those having devices and are electronically savvy who are in good shape," he added.