FAQ's

1. What type of files can I send?

We
recommend saving as a .PDF
You may also send the file in the following types:jpg, jpeg, psd, tif, tiff, eps, ai, and png

We
prefer that you send .PDF and .EPS files with outlined fonts. These files are
easier to handle and will likely speed up your turn-around. Remember to add
crop marks and flatten your files before uploading.

2. What color mode should my files be?

If you
send us an RGB file, there is a chance that a color shift may occur and you may
not be satisfied with your job.

THESE
COLORS ARE IN RGB

THESE
ARE THE SAME COLORS BUT IN CMYK

You
should always start and finish your designs in CMYK color mode.

3. What resolution should my file be?

Low
resolution files may be printed as is or will be placed on hold until we
receive new files, slowing your turn-around.

THESE
ARE 72 DPI LOW RES IMAGES

THESE
ARE THE SAME IMAGES BUT AT 300 DPI

We only
accept 300 dpi files and no less.

4. How should I set up my bleed and crop
marks?

Bleed must extend further than the cut line. Using one of ourAxxis Printing Templatescan help you visualize this. Please keep all text and anything
you do not want cut at least .125" away from the cut line.

When
sending an .eps or .pdf, make sure you include crop marks so we can cut the job
correctly.

Yes,
but if the border is too close to the cutline, it may be cut off-center
slightly.

We cut
through many sheets at a time, so watch your borders to avoid an unwanted
mistake.

6. How should I set up my file for proper
rotation?

Axxis
Printing Inc. requires Print Ready files with proper rotation. Files submitted
are printed HEAD to HEAD as-is based off your files.

Make
sure to set up your files so that when we print them HEAD to HEAD the final
product will read the way you would like. Also, front and back files need to be
set up either both sides vertically or both sides horizontally.

If you
would like your back file to be upside down, please send your artwork as shown
below.

If you
have a fold-over or greeting card, please send your artwork as shown.

For
files not properly set up, Axxis Printing will use best judgment and will not
be responsible for improper rotation.

7. Should I send a proof or sample file?

When
sending artwork, do not send extra files, like proofs or samples, because they
might get printed. Only send the files you need printed.

DO
NOT SEND THESE KINDS OF FILES

We are
not responsible for these kinds of files being printed. Unless requested by one
of our employees, DO NOT send files that you do not want printed.

8. Can I submit a front and back in the same
file?

No. We
are now specifically set up to process one side at a time, and this requires
that each side of a job must be on a separate file.

2 FILES – 1FR, 1BK 1 FILE – FR&BK

Not
separating files will cause delays and you might have to send the files again.
Remember to separate the pages of your .pdf files as well.

9. How should I set up a Spot UV job?

When
creating a Spot UV job, You must include a Spot UV template file along with the
regular full color file. The Spot UV template file is used to show where the UV
will be placed.

NORMAL CMYK PRINT FILE SPOT UV TEMPLATE FILE

Use
100% K to indicate where you would like the UV. White will indicate no UV.

REMEMBER
"IF IT'S WHITE, YOU CAN WRITE!"

10. How can I make sure my blues do not come
out purple?

When
using a blue in your design, always make sure to leave at least a 30%
difference in your Cyan and Magenta values.

100%
C 100% M 0% Y 0% K

ON
SCREEN

AFTER
PRINTING

Blue is
close to purple in the CMYK spectrum. Remember, use a low amount of magenta
whenever using high amounts of cyan to avoid purple.

EXAMPLE: C-100 M-70 Y-0 K-0

11. How do I export a .pdf correctly?

When
exporting from any program such as Indesign or Illustrator, use these settings
to make sure your .PDF files export correctly.

EXPORT
SETTINGS FOR .PDF FILES

Adobe
PDF Preset is set to: Press Quality

Compatibility
is set to: Acrobat 4 (PDF 1.3)

Compress
Text and Line Art is set to: Off

If you cannot find these options, we have created a .PDF preset
for you that is available for download fromtools.Axxis
Printing.com.

12. How do I get a grayscale image in a CMYK
document?

Grayscale
images that are converted to CMYK will have a color shift in the final print.
That shift may be green or yellow.

GRAYSCALE ON SCREEN GRAYSCALE AFTER PRINT

Always
check the CMYK values of your grayscale in the final CMYK document. If there
are other values other than K in your grayscale image, there is a chance that
the color will vary.

To
eliminate all values other than K, use your Channel Mixer (adjustment layer) in
Photoshop, then click "Monochrome" and adjust accordingly.

13. What is rich black and how can I get it?

Rich
black is an ink mixture of solid black, 100% K, with additional CMY ink values.
This results in a darker tone than black ink alone. If you print black alone as
100% K, the resulting black may not be as dark as you might like.

Cracking
of the edges of a business card sometimes occurs when the card contains high
values of ink, as in dark colors.

CLOSE UP OF BUSINESS CARD

This
usually happens on a small amount of cards in the run. To prevent this, use
lighter colors or if you must use dark colors, use as little ink as possible.

15. What is banding?

Many things can cause banding. Banding can be caused by the
program that it is exported from, such as Indesign or Corel. Also, too many
gradient steps, for example going from a very light color to a dark color, in a
small area will cause banding.

CLOSE
UP OF BANDING

To
prevent this, check your digital files before sending. If you use a gradient,
make sure it has enough room for a smooth transition.

16. Why is there cracking on my scoring job?

When a
job is coated with UV then scored and folded the job may begin to crack. During
use, the cracks will become bigger and the ink may start to chip off.

CLOSE
UP SCORING

Cracking
is normal when coated jobs are scored and folded. Ordering the job without UV
will help but may not prevent this. As the job is used and folded more and
more, cracking will eventually happen.

17. How do I use Axxis Printing templates?

Our
Certified Templates are a great tool to create artwork that can be printed
faster, easier, and more accurately. If you are using Illustrator, you can use
our specialized EPS templates. If you are using something other then
Illustrator, download the JPG version.

Here is
what each of the lines mean inside the template:

Here is what an 8.5x11 brochure template looks like:

These
templates will help you identify where the cut line, bleed line, and safety
line, are located along with other information so you can design your art
correctly.

Some of
our templates are labeled as OUT and IN. This means that there is some folding
involved with the template. OUT means the FRONT of the job and IN means the
BACK. During the upload part of your order, remember that OUT is the FRONT and
IN is the BACK.

Here is
an example of the fold-over business card template:

As you
can see, OUT is the FRONT of the job and after folding, will be facing outward.
You can also see the rotation of the job. The front must be positioned upside
down so it can fold correctly.

Remember,
do not move or change any part of the template when using them.

18. General ESR and Digital Color Printing

ESR
quantities start from 25-250 and are printed on brand new, high tech digital
equipment.

Our
brand new Digital color presses are in a different class. The print quality of
digital prints exceed professional standards. Here are a few facts about
Digital Color Printing: