Need Help With Email? Ask Your Email Questions Online

How JustAnswer Works:

Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.

Get a Professional Answer

Via email, text message, or notification as you wait on our site.Ask follow up questions if you need to.

100% Satisfaction Guarantee

Rate the answer you receive.

Ask Richard Your Own Question

Richard, Email Systems Specialist

Category: Email

Satisfied Customers: 31326

Experience: Over 15 year experience in Email Systems and Programs

32989067

Type Your Email Question Here...

Richard is online now

When I open Outlook it won't show new emails. Once this has

Customer Question

When I open Outlook it won't show new emails.Once this has happened I cannot open Explorer either.Each time I have to shut down completely and start afresh. Even a "restart" won't do it.Once a complete shutdown and restart has happened it works fine - until next time!this has only happened it the last week. Before then it was fine

ok, I will mark this question to remain open Geraldine, so if the problem returns just let me know here

I do ask though that for now you please rate my service via one of the stars at the top then submit so I am credited, as it is working, and of course, if the problem returns, you can let me know at any time

Hi RichardThis morning we were back to square one, so I’m still holding fire. However I closed down everything, restarted, and so far so good.I shut my computer down every night, and it opened up fine this morning, then suddenly got a message saying “problems with Outlook”, and then couldn’t even open internet or any other application.So….. will try again tomorrow morning and see how it goes.Geraldine