Oracle Self-Service E-Billing is the most adopted E-Billing offering on the market with over 125 million enrolled users. It evolves business and consumer billings from mere transactions to meaningful relationships. Consequently, organizations increase customer loyalty, improve profitability, and reduce their carbon footprint.

At Blue Shield of California, Oracle Self-Service E-Billing not only processes more than 84,000 premium payments electronically each month, but it has reduced the burden on the CSRs in the call center and improved call center time to resolution. Customers appreciate the convenience of self-service and the online functionality allows CSRs to focus on more complex issues where their attention is required.

Click here to read more about the Blue Shield of California story. And here to learn more about Oracle Self-Service products.