Description

This course provides you with the necessary knowledge and techniques you need to be a responsible seller of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales; and how to refuse a sale.

Course Objectives

Upon completion of the course, the learner will be able to:

Describe alcohol use.

Recognize the effects of alcohol.

Identify the seller's role in the enhancement of public safety.

Discuss the seller's responsibilities and obligations under the law.

Define blood alcohol concentration and how it is calculated.

Describe the effects of mixing alcohol with other drugs.

Recognize intoxicated individuals.

Refuse a sale to someone with little conflict.

Prevent disturbances in the establishment and handle difficult situations.

Check IDs accurately, and recognize clues for when an individual is using a fake ID.