Please be advised RoboForex has moved their trading servers away from the financial center. As a result, latency to RoboForex from our UK datacenter has increased from 8ms to 31ms.

The broker is advising their servers are now located in Germany. However, CNS has a POP in Germany and 31ms is quite high. The traceroute to RoboForex suggests the servers are now in the Czech Republic. This is unlikely to benefit traders requiring very low latency because even if a trader moves their VPS close to the RoboForex server, the RoboForex server still must connect to liquidity providers 31ms away in the financial center. The latency on the back end can not be detected by a simple traceroute.

Traders negatively impacted by this change are invited to review our Free VPS for Traders page. The page has a listing of brokers who not only are willing to pay for your CNS VPS subscription, but also their latency too. There is no need to destroy your VPS and setup a new one. Simply reach out to CNS Support and provide the brokers coupon code listed on the page.

It has come to our attention that some subscribers with domain registrations are receiving fraudulent "Notice of Domain Suspension", with a link to download "a copy of complaints".

Please be advised this notice is completely bogus and clicking on the link will likely result in your machine being infected. This notice appears to be sent by scammers using publicly available domain databases.

Remember - ALL email from CNS will always be digitally signed.

If you receive such an email you are advised to delete it immediately, without clicking on anything.

Information from our NYC datacenters as it relates to Hurricane Joaquin is listed below. We are closly monitoring the storm and will of course remain on high alert to respond to any issues as they may occur. Our real time network status can be found here.

CNS maintains an SMS gateway to our Help Desk for your use during a power failure or other emergency in your area. SMS is ideal because it does not use jammed voice lines, will continue to try getting messages thru and also uses very little battery compared to voice. Please save these numbers in your mobile device now so you will have them later if needed. Upon receipt, CNS will acknowledge your message and interact through SMS to assist you. For faster service, please include your email address in the message.

Today Mr. Clive Diethelm, CEO of PrimeXM, made good on his 3 day notice to terminate ON NET connectivity of his brokers to thousands of retail traders. He did it knowing full well that there may be traders affected by his actions, not necessarily CNS subscribers. He did it out of spite and completely disregarded the best interests of the retail traders who are customers of his very own customer brokers.

Our network continues to be one of the most connected on the Internet. The end latency increase to CNS subscribers in NYC is about .4ms (1ms total). Currently, in the UK, latency has increased to 2ms. We are working to drop that to 1ms by expanding an existing settlement free peering relationship with one of PrimeXM's paid transit providers.

We must unfortunately now list all PrimeXM hosted brokers as “NOT RECOMMENDED” on our popular latency chart. This listing is for no fault of their own except that they have chosen a technology vendor with a well-known reputation for irrational behavioral outbursts which can very easily end up costing retail traders money. In this case, it has resulted in many retail traders experiencing what could be a substantial change in their trading environment (if they trade with very latency sensitive strategies). This listing will remain until these brokers change to a technology provider operated by a more stable CEO.

We will be reaching out to every single trader potentially affected by Mr. Diethelm’s latest “episode” in order to identify any financially harmed. We will then bring an action in an appropriate court to recover their losses for them. If you have been harmed by Mr. Diethelm’s behavior, please contact CNS support. We will also be reaching out to regulators again to make sure they completely understand the situation and the risk PrimeXM poses to retail traders as a result of Mr. Diethelm’s demonstrated pattern of irrational and unstable behavior.