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There was a wedding and a corporate event going on when we were there. So it was too crowded for my liking. The parking lots were full. So I had to park off the driveway. The service desk shared that the hotel is well patronised every weekend, so be warned if you would like to have a peaceful getaway. I thought I could escape the bustle of Melaka with a long drive up the coast, but it was not to be, as it was noisy with children waking up early and walking loudly at the corridors. The buffet room was crowded and smoky from the fried beef bacon (pls lower the heat when cooking it). Expect some food queues. Also, the Chinese restaurant was at one point closed for an event, and the bar with bbq was occupied with a corporate booking. But you may just love the range of facilities, including having a bicycle ride. The water at the gym toilet was brownish though. Surprisingly, I did not see much golf activity.

1st issue: Water pressure for toilet sink is extremely low and there was no hot water. Called the receptionist, the maintenance person in charge claimed that the sink was stuck. Seriously, not even a basic necessity check from 12pm(Check out time) to 3pm(Check in time) before customers were given the tag cards to enter their respective rooms?
2nd issue: Piping for toilet bowl leaked to the extend, half of the room were covered with the leaked water, as well as the corridor. The same maintenance person in charge came to knock the door to fix the problem, well, 2nd issue in just 2 hours after checking in the hotel.
3rd issue: Air conditioner was slow to react to the thermostat. I was literally putting the thermostat into 10 degree celcius at night but the room was still warm, slightly hard to fall into a good night sleep. But nevertheless, the comfortable bed was there to superseed this matter.
Nuff said, these 3 major issues that a customer (me) found during 1 night stay shows that the price i paid does not justified at all.

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Cp L.Business travelersMalaysia,November 21, 2014

not value for money

quiet surroundings (can hear birds)

4.7

The staff gave me a room next to the lift, despite the fact that there are many rooms available, and possibly those facing the sea. The agoda booking didn't say it wasn't facing the sea, so I wasnt sure why I wasn't given one. However, I did say "quiet" in my optional requests, but the room was extremely noisy as people wait for lifts and talk, and workers move in/out with trollers and it wasn't "quiet".
The hotel charges RM290 for the location, but really - it is not worth paying just for the location. The bedsheet smells of after use, and so are the pillows.
Breakfast wasn't offered, so I have to drive out to eat.

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Eugene T.Families with young childrenSingapore,November 21, 2014

Great location for family stay.

Love the pool and the friendliness of the staffs

8.3

Everything was great. Only thing we encountered a big group who was not really considerate. Gathering at the poolside late at night laughing an taking loudly till 1plus am.

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Azrina A.Families with young childrenMalaysia,November 21, 2014

Standards not up to the room rates!

Only the large pool

4.7

Found a cockroach in my room right after checking-in. I had informed them of late check-in, but when I arrived there was no one at the reception. I had to look for the back office and knock on their door. Someone came out and first thing she said was "ya?". That's how you greet late check-in guests? Room although clean, did not look like anything worth RM500+. The toilet door was ripped at the bottom, all the furniture had major scratches on them. The Astro channels were very limited. And my husband had very bad diarrhea after the morning breakfast. All in all, not worth the RM500+ per night. And definitely not going there again.

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Shing K.Families with young childrenMalaysia,November 19, 2014

need maintainance

nice swimming pool, kids room

6

Room is a bit run down. Renovation needed.Facilities are OK. Room service staff were not as friendly.

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Jimmy H.Families with young childrenUnited States of America,November 19, 2014

Don't believe in the hotel pictures.

Location, and pool.

7

The hotel needed some upgrades. Everything look worn. There was a left over cracker next to the telephone. Then bathrooms need some more cleaning. Bed sheet also had some stains.