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Jess M., Computer Support Specialist

Category: Software

Satisfied Customers: 528

Experience: Computer Software Support specialist for more that 10 years

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I need to change the default value that Firefox displays

Customer Question

I need to change the default value that Firefox displays for my user ID for a website. It tried deleting cookies associated with this website but the old user ID still populates that field. How can I change this?

That worked to remove the saved data. But it does not remember the new user ID... as I type in the new ID (that was previously entered) I would expect a dropdown menu to show matched entries, but it does not.

I meant user ID for a website. You deleted the old one and doing all those things the new one is not auto filling?

To see what version of firefox

Click the menu button , click help and select About Firefox.On the menu bar, click the Firefox menu and select About Firefox. The About Firefox window will appear. The version number is ***** underneath the Firefox name.

Firefox uninstalled then reinstalled, bookmarks imported. No difference at all... autofill does not work on the site where it used to work. And firefox Options: privacy settings don't seem to remember "use custom settings for history" after restarting firefox.

I am not sure what has changed but something on your pc. Do you have a malware and antivirus program on your pc. Between the reinstall, adding the add-on something is manipulating your settings. You can try a malware cleaner free called malwarebytes at www.malwarebytes.org. Also a program called ccleaner at www.piroform.com which you can use to repair your computers registry. Al these products are free.