Recover using your family or team account

Another family or team member may be able to recover your account. This will let you choose a new Master Password.

Recover using Touch ID or Face ID

If you use 1Password on an iOS device with Touch ID or Face ID, try to unlock the app using Touch ID or Face ID. If you aren’t prompted to do so when you open 1Password, tap the button below the Master Password field.

Important

Your ability to unlock the app with Touch ID or Face ID will eventually expire. Take action immediately to find your Master Password or rescue your data:

Look for a Login item in your Personal vault named “1Password Account”. It may contain your Master Password.

Export your data from 1Password while you still have access. You can then create a new account or vault and import your data into it.

Recover from a backup on your Mac

On your Mac, 1Password makes daily backups of any standalone vaults you may have. If you’re using 1Password for Mac without a 1Password account, try restoring a backup of your standalone vaults from a time when your Master Password was working. Anything you’ve added or changed since that backup will be lost.