Danish Customer Service Job - Stuttgart

Description

Danish Customer Service Representative for large Nordic Manufacturer here in Stuttgart – Previous office experience is needed (1-2 years) and if you have customer service experience that would be a big plus for your application. Please keep in mind, our client is looking more for a personality fit than experience here, so this is a great opportunity for those looking to kick-start their career or possibly those looking for a career change.

Your Tasks:

You will be aiding customers via phone and email with any issues or queries on the company’s products.

While helping customers, you will need to document the issue/query in the company CRM system and the resolution offered to help with future quality checks and training purposes.

You will be tasked with monitoring customer payments of goods as well as working closely with the finance department.

You will need to keep yourself up to date on all of the products offered by the company so with each customer interaction you are knowledgeable and can help 100%.

Our Client: Work for an international Nordic Manufacturer that specialises in the infant industry. With over 100 years behind them, they are proudly seen as the market leaders.

Main Requirements:You will need the following skills in order to qualify for this job:

Near native Danish

Good level of English

Excellent communication skills (written & verbal)

Previous office experience is needed (1-2 years)

Customer Service Experience would be a big plus

MS Office skills

Team player

Genuine interest in living & working in Stuttgart

Where is this job located?Stuttgart – Germany –The German city well-known as the home to Mercedes-Benz and Porsche. Of course, if you are not a car lover there is plenty to behold for the nature lovers in Stuttgart’s Botanical garden – Wilhelma.

Interview & Salary:Interview wise you will first have a quick phone interview with the team manager and if successful, you will be invited over for a one-day trial – to give you a good idea of what you general day-to-day will look like. Your travel costs to Stuttgart will not be reimbursed so we are looking for someone who is genuine about living and work here. Salary: You can expect to earn between €30,000 - €34,000 gross per annum along with a 10% yearly bonus (dependant on your performance)