Phone contact is reserved for local customers who will be bringing cars here to the shop.For valve body repair inquiries or “tech help” please email. I do not take “tech help” phone calls, but will gladly try to help through email. Email to: coolairvw@aol.com

As a mechanic, I work on cars, and there are times when I cannot answer the phone. I am either on the phone with another customer, talking to a live customer in front of me or working on a car. If I miss your call I will usually call you back when I see your missed call, but if I do not call you back quickly enough feel free to email or call back in about 10 minutes. I do not return missed calls that come in when we are closed.

I do not take nor return voice mail messages and my voicemail recording tells you this. At least once a week someone tells me, “your voice mail box is full so I couldn’t leave a message”. Its full because folks left a message despite the recording saying don’t leave a message.