Support

We at MSA Focus are providing more than just our technology to our clients, we’re also offering our many years of experience and knowledge through our support services.

Implementation process

During the implementation process you will be guided by a team of experts in various fields including broadcast consultants, technicians, software engineers, training specialists and technical authors.

Smooth Handover

There will then be a smooth handover to our customer services team who will be available to assist you in your ongoing post-launch requests.

Post-Implementation

Post-implementation activities could range from consultancy to training courses or specific workflow analysis. There are, of course, many more options you may want to discuss going forward and we are happy to provide our expert opinion and advice.

Global Business

We pride ourselves as a truly global business and with staff available in three continents and fluent in eight languages we really are there 24/7 for our clients.

Get in Touch

Get in touch with us to further discuss the interfaces you may require as part of your broadcast management package.