Environment

Cause

Monsoon is the infrastructure type on which these Data Centers are hosted, all the servers in monsoon will have UTC time zone. This is a technical requirement for Monsoon and cannot be changed.

Resolution

There will be no changes to the server timezones as this is a requirement from the Monsoon environment side.

Customers should not be affected by the server timezone. The in-app timezone will reflect based on the timezone set for each user.

For scheduled jobs, as they are based on the server timezone, please advise the desired run time in your local timezone when setting up the jobs. Support will adapt the run time in UTC to match the desired time for customers.