We need much clearer language to describe civic tech. Too often, people working in this field struggle to put into words what it is they are striving for. It's not enough to assume that, like the Supreme Court and obscenity, we know good civic tech when we see it. And if we can't say why something is good (or even great), how can we know what to design for? Indeed, how do we even know if we're after the same design goals?
Read More