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All Custom fees or Duty/Taxes are the responsibility of the purchaser to remit to the country they reside in.

Returns & exchanges

Returns/Damages/Loss:

All sales are final but Im a reasonable person, I want you to be happy with your purchase, if there is a real issue with something you've purchased, tell me, we can work something out.

Returns: you MUST contact me prior to returning the items so I can instruct you on the best way to ship them back. Original shipping costs & return shipping costs are not refunded.

Shipping policies

I ship via Canada Post.

All Custom fees or Duty/Taxes are the responsibility of the purchaser to remit to the country they reside in.

For destinations in Canada, you should receive your package in 7-14 days from posting day.
For destinations outside of Canada, its been our experience that it will take up to 2-3 weeks to arrive in the USA, significantly longer to other countries.

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I package all my jewelry in small tins or boxes as necessary to keep them safe while they are winging their way to you...

I enclose a Care Card for your jewellery, it outlines how to keep your jewellery clean and pretty for years to come, with a dry polishing cloth.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.