</td></tr><tr><td> '''Recommended Action''' </td><td>Specify the correct PG instance name during Unified ICM installation. AAS set up searches for the PG instance name which can be found in the following path only after the correct installation: HKEY_LOCAL_MACHINE/SOFTWARE/Cisco Systems, Inc./ICM/&lt;ICM instance&gt;/PG&lt;XX&gt;

</td></tr><tr><td> '''Recommended Action''' </td><td>Specify the correct PG instance name during Unified ICM installation. AAS set up searches for the PG instance name which can be found in the following path only after the correct installation: HKEY_LOCAL_MACHINE/SOFTWARE/Cisco Systems, Inc./ICM/&lt;ICM instance&gt;/PG&lt;XX&gt;

Latest revision as of 23:53, 12 March 2010

AAS - Installation Problems - PG installation name not found in registry

Problem Summary

None

Error Message

PG installation name cannot be found in the regisry.

Possible Cause

PG name is not found or incorrect in the Windows registry for HKEY_LOCAL_MACHINE/SOFTWARE/Cisco Systems, Inc./ICM/<ICM instance>/PG<XX>.

Recommended Action

Specify the correct PG instance name during Unified ICM installation. AAS set up searches for the PG instance name which can be found in the following path only after the correct installation: HKEY_LOCAL_MACHINE/SOFTWARE/Cisco Systems, Inc./ICM/<ICM instance>/PG<XX>