E3 code on my danby ddw497w dishwasher

My portable(countertop) dishwasher is about 4 months old and just in the last couple days when i try to run it, it starts and goes for 15-20min then beeps,stops and displays an e3 code. what is this error code? i've looked through the manual and it doesn't say antthing about it. does anybody know what it means?

6 Suggested Answers

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Same issue here so I just got off the phone with Danby. They said the E3 means the water is not hot enough when it goes into the machine. Now I dont know your guys situation but I let the water run hot until I cant touch it anymore, then I turn on the machine and plug it in. So it sounds like the heating mechanism is not working properly and does not heat the water to the appropriate temp to continue with the cycle. I will say that their support was really friendly and she informed me that since it was purchased less than a year ago it would be covered under the warranty. She gave me the number of a local repair shop. Lets just hope they dont tell me nothing is wrong with it because my water temp is fine. I will let ya guys know. Here is the number for Danby that I called. General office: 419-425-5052. Good Luck!

Drain pump probably not working. Put machine on cycle 7 and it should turn on the drain pump straight away. you can hear this near the bottom of the machine. if it is silent hten the pump probably needs replacing. I repaired mine be removing it and then dismantle the magnet from the tube then give it a good clean out.

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The most likely cause is the appliance not being leveled properly. Apart from that, I have found no useful information.

If you have a smart phone, try using one of the various, 'Surface Level' apps which will allow you to set your phone on the top of the appliance and then adjust the level until the bubble is centered in the crosshairs.