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Rapidly troubleshoot technical issues and stay on top of the latest SAP SuccessFactors software updates – via the SAP Support Portal (for administrators), FAQs (for end users), or the SAP Help Portal (for all types of users).

Customer Support Options

SAP Support Portal

In the support portal, designated administrators can report and view incidents, manage users, request license keys, see cloud availability, search documentation, and download the latest software.