Terms & Conditions

APPLICABILITY:Q Microwave, Inc. sells its products and services subject to the standard Terms & Conditions stated herein without modification unless specifically noted by Q Microwave, Inc. in writing at time of quotation or order acceptance.

PRICES: All prices and specifications are subject to change without prior notice. The customer is responsible for all charges and expenses incurred in connection with the delivery, including without limitation, freight, sales taxes, excise taxes, use taxes, value added taxes, duties, and insurance on goods. When applicable, these charges will be passed to the customer.

DELIVERY: Should specific instructions not be provided at the time of contract acceptance, shipment will be made via most economical means. Quoted delivery, and all references to delivery contained herein, is FOB factory - El Cajon, California. Shipments will be made without insurance unless specified otherwise at time of contract award.

PAYMENT: With acceptable credit and unless otherwise stated in Q Microwave, Inc.´s quotation, payment shall be made by the customer in US dollars within ten (10) days from the date of product or service delivery. Prior to verification of acceptable credit, delivery will be made C.O.D. or by prepayment.

Orders outside of the USA and Canada are accepted with full payment in advance of shipment or against an irrevocable letter of credit confirmed by a U.S. Bank designated by Q Microwave, Inc.

Delinquent payments shall bear interest at the rate of fifteen (15%) per annum from the initial date of delinquency until paid. Should the stated interest rate exceed the maximum allowed by law, the rate shall revert to the maximum permitted by applicable laws. The customer agrees to pay all reasonable costs and expenses.

Q Microwave reserves the right to void any or all warranties provided under a contract in which payments are not made per the terms of the applicable contract.

PRODUCTS. Q Microwave, Inc. reserves the right to modify the products described in its catalog, Internet web page, or other advertisements. Customer notice need not be provided should the modification not materially affect performance.

Products designated as prototypes are only provided for evaluation of electrical performance. Prototype units may be constructed with alternative material and manufacturing techniques from those specified in applicable specifications.

WARRANTY: Q Microwave, Inc. warrants all products of its manufacture to be free from defects in workmanship and material for a period of one year from delivery. It is understood and agreed that Q Microwave, Inc.´s liability under this warranty is expressly limited to the repair or replacement of nonconforming goods. This warranty is voided in its entirety should the product be disassembled, modified, damaged, or exposed to conditions in any way exceeding applicable specifications.

In no event will Q Microwave, Inc. be liable for any independent or consequential damages of any kind which result from the use or misuse of the goods by any person, nor will Q Microwave, Inc. be liable for any breach of warranty in any amount greater than the purchase price of the goods covered by the agreement.

No other warranty or guarantee is either expressed or implied by statute, operation of law, or otherwise.

RETURNS: Prior to returning products to Q Microwave, Inc. for repair or evaluation, all shipments must be issued a Return Material Authorization (RMA). The product must be returned with prepaid shipping charges. Repairs not covered under warranty are made with a service charge for evaluation and repair activity.

DELAY OR CANCELLATION. In the event that the customer desired to cancel or delay delivery of the goods, the customer shall provide written notice to Q Microwave, Inc. as soon as feasible. Q Microwave, Inc. reserves the right to approve requests for delay or cancellation pending agreement on Q Microwave, Inc.´s reimbursement of attributable costs.