Above is an example of how our club shop can look for your team. All products are for visual purposes only and all prices/stock and CAD's are for example purposes only and may not reflect the end product. These products are not currently available for purchase.

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Order Processing and Delivery:

Orders are processed/dispatched within 1-2 full business days, but please allow an additional 3-5 business days for deliveries within United Kingdom. Delivery times may vary according to the location of your shipping address or shipping internationally. Please note that business days are 8am to 5pm GMT Monday-Friday, excluding public holidays within United Kingdom. At this time we do not cater for weekend delivery so any orders made on Fridays will not be received until the following Monday.

Blksport.co.uk mainly use United Kingdom Interlink which has a full track and trace service found at http://www.interlinkexpress.com/content/how-can-we-help/. A tracking number will be sent by SMS to your mobile once it is received. Upon Delivery, the order must be signed for. If a signature cannot be obtained at the time of delivery, a card will be left informing the customer of how to collect the parcel. Parcels will be held at the delivery service for the maximum hold time.

Should the customer not respond to the calling card then the parcel will be returned to BLK unclaimed, further freight charges may apply and the original freight charges are non-refundable.

International Delivery:

Be aware if shipping internationally BLK Sport is not responsible for any import or custom duty charges that your country may charge. It is advised that you research your country's import regulations prior to proceeding with your order.

Delivery Costs:

Delivery costs are applied to the order prior to the order being submitted, the costs will be in the currency selected.

If the item/s are delayed you will be contacted via email to advise that the item/s have been placed on back order and the expected delivery time, you can either cancel the order or wait until the back ordered item/s are back in stock.

Standard Delivery International:

A more economical international service, but with a longer transit time. Standard International takes 3 - 10 working days transit time from when the order leaves our warehouse and does not guarantee a specific delivery date. Available worldwide, with certain restrictions. For Standard Delivery International to be offered, your order must be below a certain weight and volume. Id you are not offered Standard Delivery International then your products have exceeded the weight, volume or order value limits and you will therefore be offered appropriate alternatives.

Custom Orders:

As some modifications may be required to customise items there may be a lead time, if not stated the general manufacture time is 2-3 weeks. BLK is unable to accept returns or exchange items that have undergone customisation, unless they have been found faulty after detailed examination by our Product Assessments team. Please choose your customisation details carefully, and retain a copy of your confirmation notice for future reference. If it is found that we have incorrectly customised your item/s contrary to your instructions and the confirmation notice, we will gladly replace them.

If you are unsure if this applies to the product you are interested in, please contact our customer service department at support@blksport.co.uk and they will be able to inform you if it is applicable.

Prices:

Prices of products and delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability. All prices within blksport.co.uk are strictly online prices only, and will not price match with any other stores.

BLK is dedicated to providing quality products and services to our customers. We back our product 100% so if you are not satisfied with your product that was purchased online, BLK is willing to provide you with a refund to the original payment method used. This is providing the product is returned to us in its original condition, (unworn, unwashed, bagged and with the tags still attached). Please note that if a product is faulty or otherwise meets the requirements as outlined by the United Kingdom Consumer Contracts Regulations the original condition is not required.

The return must be received by BLK within (14) fourteen days from delivery. BLK will then refund the amount of the item less freight costs. It is then the customers’ responsibility to repurchase the desired product. If an item is returned to BLK outside the 14 day time period without prior authorisation, the item will be returned to the customer. Please note that refunds will not commence until the good are received and quality assessed by BLK.

Incorrect or faulty goods:

Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a free return delivery and a refund. The return must be received by BLK within (14) fourteen days from delivery.

Sale items:

As a general rule sale items are non-refundable and not exchangeable. Unless the product is faulty or otherwise meets the requirements as outlined by the Consumer Contracts Regulationsfor us to do so. Change of mind is not a valid reason, so please use our size chart to help you choose carefully.

Custom Orders:

As some modifications may be required to customise items there may be a lead time, if not stated the general manufacture time is 2-3 weeks. BLK is unable to accept returns, refund or exchange items that have undergone customisation, unless they have been found faulty after detailed examination by our Product Assessments team. Please choose your customisation details carefully, and retain a copy of your confirmation notice for future reference. If it is found that we have incorrectly customised your item/s contrary to your instructions and the confirmation notice, we will gladly replace them.

If you are unsure if this applies to the product you are interested in, please contact our customer service department at support@blksport.co.uk and they will be able to inform you if it is applicable.

Stock:

All items presented online are available at the time of activation. Every effort is made by BLK to accurately display correct quantities but due to unforeseen circumstances some items may not available at time of purchase. A BLK staff member will contact you directly via phone and or email to advise if there is any complication with stock availability. Please note that if an item is not in stock you will be notified as soon as possible and delivery may be delayed if a replacement item is selected.

Returns Process:

In order to return a product back to us it has to meet the following criteria listed above. You can return your order back to us at the following address: BLK Sport UK Registered office,Unit 11, Orde Wingate Way, Stockton-On-Tees, TS19 0GA. Make sure you provide details in with the return package regarding your order reference number and the reason for return as if we don't receive these details we would not be able to distinguish your order in our systems.

If you have any problems, Please contact our online customer service either via email ecommerce@blksport.co.uk or phone +44 (0) 345 557 8465with your order number handy which can be found in the top left hand section of the Invoice. Indicate a reason for your return and your preferred remedy of a return, exchange or refund where applicable.

Unfortunately, we cannot accept returns or exchanges that were not originally purchased online through blksport.co.uk. Please return your goods to the place of purchase for assessment.

Payment methods.

We accept Visa, Visa Debit, MasterCard, Maestro, PayPal as current payment methods, we are now also accepting Amazon Payments too. All payments are taken with immediate effect once the order has been placed.

All payments are processed in Great British Pounds Sterling (GBP) and if your address is located within the European Union you must pay VAT at the prevailing rate. Certain BFPO addresses as well as such areas as the Channel Islands are exempt from paying VAT.

Problems with payment?

This could be for one of the following reasons:

• Card details entered incorrectly

• The Payment Processor we use has had issues contacting your Bank

• The Verified by Visa or MasterCard Securecode System has denied the order due to you entering the wrong details

• There are insufficient funds in your chosen payment account

In the first instance make sure that you have correctly entered your payment details by retrying the checkout process. If your card is declined for a second time, you should contact your bank or service provider to ensure that they are not having any issues at their side.

How safe is it for my card details to be saved?

We take website and credit card security extremely seriously, and always endeavour to provide a secure safe platform on which to conduct online transactions. BLK uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet. This encryption scrambles details such as credit card number, billing details and delivery address so that generally, other computers are unable to decipher the information, ensuring privacy and security.