Customer Service

Independent electrical retailers have scored highly in the latest 'Retail Satisfaction Survey' conducted by the independent consumer magazine Which?
Independent electrical retailers were placed third overall in the Which? 'Retail Satisfaction Survey' of ninety-six U.K. retailers. The only electrical retailer who ranked higher than independent electrical retailers was John Lewis, who came second.
Which? magazine judged retailers on a number of important factors including the available products, the retail environment, staff and convenience. High scorers impressed customers with their staff knowledge and a pleasant shopping environment. This proves once again that there's more to customer satisfaction than price alone, customer service remains ...
Read more