Workplace Investigations for HR Professionals

Most employment litigation starts with a report to HR about a conflict—typically a report of something said or done that made an employee upset. Responding with a thorough, professional investigation that leads to a conclusion is vital to preventing a larger dispute. Employees understand management is invested in a harmonious workplace and is active about taking concerns seriously. And when resolution of the conflict is not possible, a good investigation creates documentation that can be useful in the event of later litigation.

However, investigations are not simple. Which people to interview first? What kind of notes to take? Who should sign written statements? What questions are best to uncover information? Using extensive hypothetical situations drawn from real-life events, we work together on would-be investigations, giving participants the chance to assume multiple roles and practice interview skills and note-taking. Having seen how litigation is conducted with 20/20 hindsight, we help you have the foresight to cut down on workplace disputes becoming lawsuits.