AUSTIN, Texas – December 4, 2013 – SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT management software, today announced that IT solutions provider Bulletproof Solutions replaced HP OpenView with SolarWinds’ network management solutions to meet the company’s high standards of delivering powerful and comprehensive network monitoring and configuration management to their clients. Read the full case study.

Bulletproof Solutions is a full-service IT provider based in Atlantic Canada that advises and provides clients with recommended IT infrastructure management to optimize their organizations’ performance and security. The company formerly used HP OpenView to monitor clients’ networks, but Joshua Biggley, Operations Architect for Bulletproof Solutions, said his team was disappointed by the high total cost of ownership and extensive time commitments required to use the software.

“HP OpenView did not work for us because the system required too much effort to expand and maintain. We almost needed an HP consultant to use it,” Biggley said.

“SolarWinds has a lower total cost of ownership and a much shorter return on investment than HP OpenView,” Biggley said.

Biggley and his team commonly use SolarWinds NPM and SolarWinds NCM to identify and address issues in their clients’ network bandwidth, to monitor hardware performance, and to back up hardware configurations. Biggley has also had to troubleshoot problems for clients and has frequently reached out to SolarWinds’ customer support, product managers, and SolarWinds’ user community, thwack, to find answers to his questions.

“SolarWinds seems like a magical mix of inexpensive software and exemplary customer service,” Biggley said. “It’s one of the best relationships we’ve ever had with a network monitoring software vendor.”

For more information on Bulletproof Solutions’ success with SolarWinds, read the full case study.

SolarWinds Network Performance Monitor provides powerful and easy-to-use network fault and availability management for networks of all sizes. It detects, diagnoses and resolves network issues; tracks response time, availability and uptime of routers, switches and other SNMP-enabled devices; and shows performance statistics in real time with out-of-the-box reports.

SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses. In all of our market areas, our approach is consistent. We focus exclusively on IT Pros and strive to eliminate the complexity that they have been forced to accept from traditional enterprise software vendors. SolarWinds delivers on this commitment with unexpected simplicity through products that are easy to find, buy, use and maintain while providing the power to address any IT management problem on any scale. Our solutions are rooted in our deep connection to our user base, which interacts in our online community, thwack, to solve problems, share technology and best practices, and directly participate in our product development process. Learn more today at http://www.solarwinds.com/.

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