Training Policies

Bookings
Please book in for each training/event separately that you wish to attend. A confirmation email will be sent to the email address you provided once we have verified that you meet the possible eligibility criteria, a place has been allocated and the possible training fee has been paid.

Payments
If you are attending a paid training, the payment must be completed prior to the training day. Otherwise you will not be allocated a place.

Cancellation and transfer policyPlease note that the majority of the times our trainings are oversubscribed and we would like to offer places to other delegates on the waiting list. We kindly request you notify us as soon as possible if you wish to cancel, minimum 48 hours prior to the training (working days only). If you wish to send a replacement delegate, please let us know at siel@wrc.org.uk or 020 7697 3461 so we can take dietary, access or other requirements into consideration.

Late arrivals
We recommend you try to arrive 15 minutes before the start of the training to register and get settled in.
Please note that WRC will not accept participants who arrive more than 20 minutes late to the training session without notice. Latecomers disrupt and delay the training session which is disrespectful to the trainer and to other participants.

Non-attendance fee
If you fail to give a minimum of 48h notice (working days only) of your cancellation and do not attend the training, WRC reserves the right to invoice your organisation £50 to cover administration costs (except in case of illness).

If you arrive late on more than one occasion and/or fail to give notice of your cancellation on more than one occasion, you will be refused to attend future trainings.