Shipping & Returns

Shipping & Delivery

We ship merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands and other global destinations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

For orders in Canada, EU, UK, Australia and New Zealand please see our store locator map for a local retailer.

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Full Sail International, LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Return Policy

You may purchase merchandise from this Website by using any one of the payment options listed below. Full Sail International, LLC reserves the right to change its payment procedures at any time without prior notice to you. All products being returned require a Return Authorization number. Service under our warranty is available to the original purchaser by contacting customer service at info@fullsailintl.com for a Return Authorization number.

If, after inspection, we determine that the product is defective and covered by this warranty, we will repair or replace it at our discretion, free of charge. If your Piggyback Rider needs service or repair that is not covered under this warranty, we will provide the necessary service at a reasonable charge.

EXCEPT AS SET FORTH ABOVE, FULL SAIL INTERNATIONAL, LLC MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FULL SAIL INTERNATIONAL, LLC EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY.

FULL SAIL INTERNATIONAL, LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE PIGGYBACK RIDER, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU.

This warranty gives you, the original purchaser, specific legal rights. You may also have other rights, which vary from state to state.

Terms & Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Legal Notice

All notices from the Store to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to the Store shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: 6222 Stoneham Ct, Bethesda, MD 20817.

Delivery shall be deemed to have been made by You to the Store five (5) days after the date sent.

Copyright

All content appearing on this Web site is the property of Full Sail International, LLC.

You should assume that everything you see or read on this website, receive through related services, or download from our servers, is protected by copyright unless otherwise stated and may only be used according to these Terms and Conditions. Full Sail International, LLC does not warrant or represent that your use of materials displayed on this website will not infringe rights of third parties whom are not owned or affiliated with Full Sail International, LLC. Images are either Full Sail International, LLC’s property or used by Full Sail International, LLC with another party's permission. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions. Any unauthorized use of such images may violate copyright laws, trademark laws, the laws of privacy and publicity, as well as other communications regulations and statutes.

Trademarks

The trademarks, logos, and service marks (collectively the "Trademarks") displayed on this website are registered and unregistered trademarks of Full Sail International, LLC, Inc. Your misuse of the Trademarks displayed on this website, or any other content on this website, except as provided herein, is strictly prohibited. Nothing contained on this website should be construed as granting any license or right to use any Trademark displayed on this website without the written permission of Full Sail International, LLC or such third party that may own the Trademark.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Full Sail International, LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Full Sail International, LLC believes that customer conduct violates applicable law or is harmful to the interests of Full Sail International, LLC and its subsidiaries.

Privacy Policy

Full Sail International, LLC use of personal information that you may submit to the Store through this Web site is governed by the Full Sail International, LLC Privacy Policy.

Warranties

Please, use the Piggyback Rider. Have fun!

We are absolutely convinced you and your children will love the Piggyback Rider. Therefore we are offering a 45 Day, use the Piggyback Rider, MONEY BACK GUARANTEE. The 45 Day return policy for the Piggyback Rider excludes shipping and handling charges. Normal wear and tear is expected since you will be using it for 45 days. A broken or abused Piggyback Rider is not covered under the return policy. The entire Piggyback Rider must be returned (including the harness, bag and safety strap) in reasonable condition.

If, for whatever reason, you are not satisfied with your Piggyback Rider purchase, we offer the industry standard return policy: 30-day, money-back guarantee, excluding shipping and handling charges, providing the Piggyback Rider has not been opened or used and is in its original packaging.

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Website is accessible worldwide, not all products or services discussed in this Website are available to all persons or in all geographic locations or jurisdictions. Full Sail International, LLC and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation, both parties agree that the Law of the State of business registration of Full Sail International, LLC shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Full Sail International, LLC with respect to this Website. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Full Sail International, LLC with respect to this Website. No modification of the Terms and Conditions shall be effective unless it is authorized by Full Sail International, LLC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

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