AT&T Complaints & Reviews

AT&T assured me prior to installation, that the internet speed would support my four homeschooled children. I explained that they would use video streaming, and would all need connectibility at the same time. We had problems DAILY. We could not even connect at times. Most of the time they couldn't...

At&t is a total rip offfffffff!!! They claim every month that I have gone "over" my data usage and bill me a ridiculous amount of money. I'm not working at the moment so it's difficult to pay my bill on time, but it ALWAYS gets paid but they insist on charging me a $40 "reconnection"...

I cancelled my wireless plan with AT&T on March 29, 2015 and paid a full cycle bill on April 6, 2015. Received another billing statement around end of April for final payment. AT&T only credited the monthly service fee for 1 phone line out of 3 and indicated on statement for the 1st phone line...

I have had more problems with AT&T in the last few weeks than I have had in the last year. I have had a lot of dropped calls and poor voice/call quality recently. Also, the LTE reception is not good where I live and travel a lot. Now that the foliage is on the trees, the reception is even worse...

We were told we had to switch from DSL to U-verse in Nov., 2014 by AT&T
Nothing but problems since then. Started with 1 unit (NVG50), speed is 2.87 MBP. Very Slow was told it would be faster than DSL.
Constantly loosing the internet, yesterday lost service 6 times during the day....

This is by far the very worst company out there. I broke up with AT&T a few years ago. I used them for my home and mobile communications and after 12 plus years and in the end they just robbed me. I could kick myself now for forgiving them and giving them another chance to do business with them....

After two hours of a sales talk while I was trying to find out how to schedule an appointment to hook up a u-verse receiver box, the agent gave me finally a number to call the technical dept and it happened to be the phone nr of a church in Texas. I had a good long talk with the preacher (I'm...

My sons phone was stolen. We went though the insurance claim process with Assurion. My son received his phone yesterday. He could NOT activate it after multiple attempts. He contacted my wife via the computer. My wife looped in AT&T - Amy at 11:33 AM today. She explained that the phone was not...

I don't know where to begin. I have three iphones on AT&T's LTE network here in Cincinnati, Ohio and in the last few months, my service has gone downhill a lot. I am locked in a two year contract and am tired of the poor wireless service I am receiving. First of all, the LTE reception...

Employee for AT&T of Ocala, FL by the name of Yvonne McDonald-Garcia is struggling with a severe substance/alcohol addiction. McDonald abuses prescription pills (both prescribed & obtained illegally), cocaine, & alcohol on a regular basis during both her independent time & during her scheduled...

I signed up for AT&T Uverse, internet and home phone on 06/17/2014. At the time I signed up AT&T contracted with me to provide home phone, internet and cable services for a total rate of $120.95 a month until 06/17/2016. I was thrilled about this rate b/c it was $40.00 less then what I was paying...

I took advantage of AT&T’s recent trade in program and traded in some phones. I got gift cards. I added those gift cards to my account to pay for cell service and phones. My dad found out that he gets a better discount from his work on his account and could not change my account to get...

If you have AT&T U-verse check your bills they just sent out they just raised all their monthly rates on equipment, services etc.. you may find it's time to shop around as I plan to do! It's time we go after these money hungry, nickle and dime the consumer companies.. They over charge...

After purchasing a product and then told I would receive 100.00 back towards my billing cycle in 60 to 90 days, should I take a 2 year contract, I did not receive said 100.00 credit.
I put a call into the company "customer service" last month and told I would receive the credit...

On July 30, 2014, AT&T was to have installed a home phone line. No one showed up that day or ever and a phone line never worked. However, I received an invoice for installation and service. I have spent a total of about 7 hours waiting, talking, chatting...

Ever since last January, my daughters phone has went out every two months. I called it in the middle of May. Three missed appointments and a visit from the district manager it was fixed again. Less than two months later, it was out again. Was told it would be 16 days till it was fixed. Less...

I robert delancey is disputinfg the charges of $360. 90 from at&t because i do not owe them that, i have been with at&t for some years and constantly had to call them about over charges on my bill, i have recently terminated they services...

A family member purchased a $35.00
Leather pouch for my iPhone 5. He got
The wrong one. He left it at my home the
Afternoon he bought it. That same night
He was in a terrible car accident that
Landed him on life support in a coma. I
Tried to exchange...