Uncle Bob's Cares WhatOur Customers Think!

116 Customer Ratings

(4.0 out 5)

Helpful/Friendly Staff

4.2

Appearance/Cleanliness

4.1

Expectations

3.8

Satisfaction

3.9

Likely to Recommend

4.0

17 Customer Reviews

4.0 out of 5 stars

By Marissa

Amesbury, MA

July 27, 2015

Easier reservation or booking of the space would have been nice but Im sure there are reasons why its done the way it is. Now that ive done it once I wont have that confused look on my face when people wont take my money ahead of time.
The only other thing I can remember was that the overhead door could really use some lube, maybe it was bent, I don't know, but it was being used by college age women and they were tugging and pushing etc to get it open or closed. And it was making a lot of noise in protest. Other than that I cant think of anything, we'll be there in August, which isn't that far away. Summer is too short.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

2.7 out of 5 stars

By Michele

Lynchburg, VA

May 24, 2015

It was extremely difficult to downsize my space. I had to speak to the regional manager to get it done without an extra fee and in a timely manner. As a consequence, I terminated my storage space rental one month after this happened.

Staff

2.7

Cleanliness

4.0

Expectations

2.0

Satisfaction

3.0

Recommend

2.0

4.6 out of 5 stars

By Jordynn

Lucerne Vly, CA

April 27, 2015

Cost of insurance was a bit more than I expected. Otherwise all of my expectations were met excellently.

Staff

4.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

4.0

4.4 out of 5 stars

By Ernest

Lynchburg, VA

March 29, 2015

Gave me all information about my storage space and the break down cost. Was able to answer all my questions and gave me complete direction to finding my storage space.

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Laura

Lynchburg, VA

February 22, 2015

We were delighted to find an available storage unit with temperature control, close to our home and easily accessible. We are pleased with everything.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jan

Lynchburg, VA

November 11, 2014

The rental process was great and efficient! Staff were helpful and knew what they were doing.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.7 out of 5 stars

By Douglas

Lynchburg, VA

September 17, 2014

The unit I rented has some kind of fiberglass coming down from the top of it covering the items I have stored. will probably move out when next payment is due. To a place that does not have this problem.

Staff

5.0

Cleanliness

3.7

Expectations

4.0

Satisfaction

3.0

Recommend

3.0

4.0 out of 5 stars

By Nita

Lynchburg, VA

June 27, 2014

I was told that my second month would be half price but it wasn't, although everyone was very friendly.

Staff

4.5

Cleanliness

3.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.8 out of 5 stars

By Deborah

Forest, VA

June 26, 2014

The employees are great and the appearance of the property is always nice. The only negative is that something is falling from the ceiling of our storage unit and onto our items... Not good. :(

Staff

5.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Kyra

Lynchburg, VA

May 30, 2014

Everything was in order.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

2.6 out of 5 stars

By Autumn

Three Rivers, MI

May 29, 2014

The sales associate (I believe she was the manager April) was very short and rude to me. I was not impressed.

Staff

1.7

Cleanliness

2.3

Expectations

2.0

Satisfaction

3.0

Recommend

4.0

5.0 out of 5 stars

By David

Lynchburg, VA

March 25, 2014

Very nice manager and associate manager

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Edward

Madison Heights, VA

February 25, 2014

Love location...staff always patient and helps me when I forget my key-left a spare with office-and always remembers my name and unit number

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Joyce

North Canton, OH

November 5, 2013

I have units rented in two different stores in Lynchburg, VA. I wish I could have them both on my online account so I could pay all of them on line. Instead, I have to call the other store every month.

Staff

4.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.2 out of 5 stars

By Mark

Lynchburg, VA

October 26, 2013

My only complaint was that the insulation on the ceiling was falling off and got on our stuff.

Staff

4.7

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Stormy

Myrtle Beach, SC

October 5, 2013

love it accept need to be able to access gate code if forget code

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Katherine

Mount Bethel, PA

August 25, 2013

I (We) will be back at the end of this academic year to store our "stuff" for the summer. Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Humidity Controlled Storage Units

Dri-guard Humidity controlled storage is designed to protect goods from an extreme rise in humidity levels inside the space, regardless of the outside humidity. Reducing humidity helps protect against mold, mildew and moisture damage to furniture, metal, fabrics and paper.

Climate & Humidity Controlled Storage Units

These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper.

24 Hour Access

Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Lynchburg

With four full seasons, life in Lynchburg offers the opportunity to enjoy warm weather sports in the summer and snow sports in the winter. But if you're left wondering where to keep your off-season gear, consider a storage unit at Uncle Bob's Self Storage on Lakeside Drive near the Lakeside Expressway. The storage facility south of the Lesesne State Forest even offers 24 hour access, so it's easy to grab your skis or baseball bat whenever the mood strikes.

Serving the Communities of:

Madison HeightsTimberlake
24502, 24503, 24551

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!