Coronavirus (COVID-19) Information

During these unprecedented times, Weston Hospicecare is prioritising the safety of its patients, volunteers and staff and has taken appropriate action to do so.

Clinical staff are still delivering essential care to those with life-limiting conditions on-site at Jackson-Barstow House and are comparing notes with other medical professionals.

For the latest guidance from Weston Hospicecare’s clinical and family support teams, please explore this page.

Our latest coronavirus statement

*Last updated* 13.30pm, 04/06/2020

To date, Weston Hospicecare (the Hospice) has taken necessary action to protect patients, their families, clinical staff, volunteers and support staff in response to the unprecedented challenges posed by the coronavirus (COVID-19) outbreak. We are constantly following Public Health England and NHS England guidelines and we are acting upon that advice to protect our patients.

The Hospice has suspended day services, instructed the community nurse specialists to increase telephone screening before carrying out any vital home visits and equipped non-clinical staff to work from home.

As of 1 June, patients in the Inpatient Unit can spend time in the outdoor garden with up to two visitors. Patients who are unable to meet visitors in the garden may have their patio door open allowing two visitors to visit from a safe distance on the patio.

There is only a safe amount of room for each patient to only have two visitors at any one time. We ask patients, families and friends to respect this in order to keep everyone safe. We thank you for your understanding.

The wellbeing of the people we support, hospice visitors, staff and volunteers is our number one priority.

We’d urge anyone with any questions about visiting to call the hospice on 01934 423900. Any visitors to the unit are at the discretion of the nurse in charge.

If you are unable to visit, we will do our very best to help with supporting video calls to your loved one, and this should be discussed with the hospice team.

We know this is a difficult times for many families, especially in these extraordinary circumstances, and we appreciate their understanding and cooperation.

Our clinical teams are continuing to work tirelessly to ensure we can continue giving vital care to patients.

Weston Hospicecare is:

– Continuing to care for patients with a life-limiting illness

– Implementing processes to prevent the coronavirus from reaching Jackson-Barstow House to protect patients, key working staff, visitors, volunteers and support staff.

– Where possible, instructing all non-clinical staff to continue working from home

– Working tirelessly to generate revenue through virtual fundraising events

What to do if you have symptoms

Stay at home for 7 days if you have either:

A high temperature

A new continuous cough

If you live with other people, they should stay at home for 14 days from the day the first person got symptoms.

This will help to protect others in your community while you are infectious.

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact NHS 111 to tell them you’re staying at home.

If you have returned within the last 14 daysfrom a Category 2 area (Click to view details)and develop symptoms of cough, fever or difficulty breathing, stay at home.

If you develop a persistent cough or temperature, however mild, you must self-isolate at home for 14 days.

Wash your hands more regularly than usual using soap and hot water for at least 20 seconds. This is particularly important after coughing, sneezing and blowing your nose or being in public areas. Use hand sanitiser if this is all you have access to.

Add 25% more to your donation at no cost to you. A Gift Aid declaration allows Weston Hospicecare to claim tax back on eligible donations. It means that for every £1 you donate to Weston Hospicecare we can claim back 25p, at no extra cost to you.

By ticking the "Yes" box, I agree I would like Weston Hospicecare to reclaim the tax on all qualifying donations I have made, as well as any future donations, until I notify them otherwise. I understand that if I pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all my donations in that tax year I may be asked to pay any difference. I understand that Weston Hospicecare will reclaim 25p of tax on every £1 that I give.

What is Gift Aid?

Gift Aid does not cost you a penny more, but can add an additional 25p to every £1 you donate. When Weston Hospicecare receives a donation from a UK taxpayer, we're entitled to claim an amount of tax (calculated at the basic rate of income tax in that year) paid on that donation. Once you have given your permission for us to do this on your behalf, there is no need for you to do anything else.

All that is required is that you must be a taxpayer and that would have paid or will pay sufficient Income and/or Capital Gains Tax to cover all the Gift Aid claimed on all your donations in that tax year. Please note that it is your responsibility to pay any difference.

The amount of tax we claim will be 25% of the total value of your donations in that tax year. Furthermore, if you are a higher taxpayer, you are also entitled to claim the difference between the basic rate which we will claim and the amount of tax you have actually paid. For further details on how you can do this, please contact your tax office. If your tax situation changes and your gifts will no longer be eligible for the Gift Aid scheme please contact us and we will amend your record accordingly.

We would like to send you updates via email to keep you informed about all things Weston Hospicecare. But, you’re in control. You can change how you prefer to be contacted at anytime by emailing supporter.care@westonhospicecare.org.uk, by calling 01934 423900 or by writing to us at Jackson-Barstow House, Thornbury Road, Uphill, BS23 4YQ. We promise we take the security of your data seriously. Your information is safe and secure with us. We’ll only use your data to understand you better and make sure you receive information that matches your needs and preferences.

Acceptance of any contribution, gift or grant is at the discretion of the Weston Hospicecare. The Weston Hospicecare will not accept any gift unless it can be used or expended consistently with the purpose and mission of the Weston Hospicecare.

No irrevocable gift, whether outright or life-income in character, will be accepted if under any reasonable set of circumstances the gift would jeopardize the donor’s financial security.

The Weston Hospicecare will refrain from providing advice about the tax or other treatment of gifts and will encourage donors to seek guidance from their own professional advisers to assist them in the process of making their donation.

The Weston Hospicecare will accept donations of cash or publicly traded securities. Gifts of in-kind services will be accepted at the discretion of the Weston Hospicecare.

Certain other gifts, real property, personal property, in-kind gifts, non-liquid securities, and contributions whose sources are not transparent or whose use is restricted in some manner, must be reviewed prior to acceptance due to the special obligations raised or liabilities they may pose for Weston Hospicecare.

The Weston Hospicecare will provide acknowledgments to donors meeting tax requirements for property received by the charity as a gift. However, except for gifts of cash and publicly traded securities, no value shall be ascribed to any receipt or other form of substantiation of a gift received by Weston Hospicecare.

The Weston Hospicecare will respect the intent of the donor relating to gifts for restricted purposes and those relating to the desire to remain anonymous. With respect to anonymous gifts, the Weston Hospicecare will restrict information about the donor to only those staff members with a need to know.

The Weston Hospicecare will not compensate, whether through commissions, finders' fees, or other means, any third party for directing a gift or a donor to the Weston Hospicecare.

If you are intending to join the A MINUTE A MONTH campaign, please click here.

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