HELP CENTRE

How to take a screenshot with Windows

To take a screenshot, press the “Print Scrn” key on your keyboard. You will find this key at the top left of your keyboard near the “F12” key. When you press that key, the image of your whole screen will be stored in your computer’s memory until you copy another image or set of words.

Once you have pressed the “Print Scrn” key, you will need to copy the image into Microsoft Paint or any other imagery program you have. You can do so by pressing simultaneously the keys “CTRL” and “V” or right click on your mouse and click on “Paste”. Make sure to save your image in a .JPEG or .PNG format. We recommend that you save the image on your desktop, this will make it easier for you to find your image. You can then attach this image to the Contact us form or email you will send us.