Further to the previous post, TeamViewer has reported that they have fixed the issue and service is now generally restored. However, it may take some time for the update to propagate to all regions. TeamViewer integrations and Take Control are working again for most customers in MAX Remote Management, however some may still experience intermittent connection issues. We apologise for any inconvenience caused.

Disclaimer

SolarWinds MSP considers various features and functionality prior to any final generally available release. As such, comments given in this forum are not (nor should they be interpreted to be) a commitment from SolarWinds MSP that it will deliver any specific feature or, if it delivers such feature, any time frame when that feature will be delivered. SolarWinds MSP is always trying to improve and enhance its products. All discussions herein are based upon product team current interests, and product team plans and priorities can change at any time.