General

LycaTV is famous as the world’s leading and most popular Online TV service for major ethnic groups living in different parts of the world. LycaTV brings home closer to you, no matter where you may be… using cutting-edge technology that helps deliver HD-quality content, be it movies, music, TV series, sports, news or nature (the list is practically endless!) right to your living room. LycaTV is all about entertainment – your way. From the latest blockbusters to your favourite TV shows – we love leaving you spoilt for choice with more than 250 channels in 5 languages (and counting!).

Yes, there are several reasons why IPTV from LycaTV is better than your current set-up:

You can access our service through your TV, PC/Notebook, Mobile or Tablet – giving you greater flexibility and convenience.

It allows you to customise your viewing experience like never before. With traditional cable services, you have no option but to watch programmes when they are scheduled. However, with LycaTV you get to choose the content that suits your mood, preference and lifestyle since digital transmissions are ready for you whenever and wherever you want to view them.

Because it works via the internet, LycaTV is not limited just to your home. You can view LycaTV from your office or even while you are away on holiday – wherever there is a stable internet connection!

The internet is the ultimate communication tool – accessing media via the internet not only means a great viewing experience, it also enables communities around the world to stay in touch with friends and family. This is what LycaTV is committed to; bringing you and your community great entertainment no matter where in the world you may be.

Plus, there are a host of added features and benefits that LycaTV offers, that you would not get with a standard service.

It’s simple! All you have to do is to call our Customer Service team who will be glad to guide you through our easy sign-up process. Connection to your PC/Notebook, Mobile Phone or Tablet will happen immediately. Your TV service will begin as soon as you receive and set-up your LycaTV set-top box.

Because it works via the internet, LycaTV is not limited just to your home. You can view LycaTV from your office or even while you are away on holiday – wherever there is a stable internet connection! You can access our service through your TV, PC/Notebook, Mobile or Tablet – giving you greater flexibility and convenience.

Yes, you can purchase and enjoy LycaTV even if you are not eligible for satellite/cable TV services. Since LycaTV delivers programming to your television through the internet, no satellite dish is required. To qualify, you'll need an internet connection of at least 3.0 Mbps – that’s all!

No. LycaTV is “career-neutral and customer-friendly”. This means that any ISP is fine, as long as they deliver you a minimum internet speed of 3.0 megabits per second (3.0 Mbps). We work closely with all local ADSL providers to ensure that everyone who signs-up for LycaTV has the necessary access. Please make it a point to check your provider’s terms of agreement in order to make sure that your monthly package fee is fixed and not linked to usage.

Below are the minimum internet download speed recommendations per stream for playing movies and TV shows through LycaTV:

SD quality - 3.0 Megabits per second is recommended, and for HD quality 7.0 Megabits per second is recommended.

Some ISP’s promote un-metered, unlimited usage services, but their terms & conditions may have certain ‘exception clauses’ such as, Fair Usage Policy. Therefore, please read the fine print to ensure that there will be no interruptions to your connection, where your ISP could apply a speed-check to your account (i.e. reduce internet speed).

In addition, if you do not yet have a broadband connection, have moved recently or are considering changing your ISP, we can help! We can even facilitate sign-up and can sometimes offer special deals to users of LycaTV!

If you are using a PC and have a wireless card installed, you can use wireless connectivity (Wi-Fi) to access LycaTV. If you don't, you can use the standard Ethernet cable which has been provided to you by your ISP.

If you are using a TV – again, you can use wireless internet (Wi-Fi) or an Ethernet cable.

Yes, LycaTV is perfect for people who live in apartments! LycaTV will work anywhere there is a stable internet connection, including apartment complexes, high-rise buildings and condominiums; or if a satellite TV dish cannot be installed where you live.

Yes! Your box is preconfigured for you to just Plug & Play and it comes with a very comprehensive instruction guide to make things simple! However, if you prefer professional assistance – we are more than happy to help! We can offer you an in-home installation (for UK customers only) within 05 working days of your request. Simply contact our Customer Service team and we will arrange for a LycaTV technician to visit your home or office!

No more cables running between rooms! Simply plug-in your set-top box to the back of your TV > You will be prompted to select the correct wireless network > Choose your home network > Enter your password and voila! You are on your way to enjoying world-class entertainment!

You sure can! LycaTV can be viewed simultaneously on up to 09 supported devices, as long as they are connected to the same, primary network. This allows you to watch LycaTV on your television from the comfort of your living room, on your notebook while you relax in bed or even on your tablet or smartphone while you try-out that new recipe in the kitchen!

VOD stands for Video on Demand and it is one of the great features of LycaTV. Our VOD system either streams content through your set-top box, allowing you to view in real time; or downloads it to your computer, so that you can watch your favourite programmes at any time! So if you’ve only got limited time in the evenings to sit down and relax or you simply can’t find anything to watch, when you want to spend some time in front of the TV, then this is for you!

LycaTV offers access to the latest Tamil blockbusters from a range of genres to suit your mood. This feature is currently available free of charge if you subscribe to either our Tamil or Sinhala language package.

We want you to be completely satisfied with our service. Our dedicated Customer Service team is just a phone call away – to help you with any queries you may have. Alternatively, you can email us on info@lycatv.tv for assistance.

This depends on type of subscription you have (non-recurring/recurring). For non-recurring subscriptions, subscription will automatically get cancelled at the end of the one-month subscription period, unless renewed manually. For recurring subscriptions, this can be done by contacting our dedicated Customer Service team prior to the end of your one-month subscription period.

Our website does not store your card information if you have a non-recurring subscription. However, if you have a recurring subscription and wish to change your card details at any point, you may get in touch with our Customer Service team who will be glad to assist you.

Supported Devices

There are over 17 compatible devices to watch on, such as notebooks, tablets, mobile phones, smart TVs, and streaming players including the LycaTV set-top box. Please visit the 'Devices' page to learn more.

Yes, you can enjoy LycaTV on your Windows PC or Mac by downloading the necessary set up file/plugin by clicking here. The user interface of the LycaTV application gives you a complete TV-like experience on your Desktop or Notebook!

You can test the download speed of your internet connection by simply visiting ‘www.speedtest.net’. We recommend a stable internet connection with a minimum download speed of at least 2.5 megabits per second (2. Mbps) for LycaTV to stream smoothly and for you to enjoy the best possible viewing experience.

Connect one end of internet cable to the Ethernet port on your LycaTV box. Connect other end of cable to your router

Wait a couple of minutes for the network icon to appear on the top right-hand corner of the home screen (Note: If you are using a wireless connection, you can skip the above steps)

If you are connecting via a Wi-Fi network: Go to the LycaTV home screen > Select Settings > Select Wi-Fi under Network Setting > Select your Wi-Fi network name and select ‘Open’ (if closed) > Enter your Wi-Fi password (please note that passwords are case sensitive). The Wi-Fi icon will then appear on the top right-hand corner of the home screen if successfully connected