Thumbs Up and High Five to this dealership! Thank you for the excellent service, professionalism and knowledgable sales person Vance Dostal! We couldn't have asked for a better car buying experience, THANK YOU!

Consumer Review

Official Soccer Dad Status!

by PIARTECH from Chicago, IL

January 9, 2019

Plenty of space and I like the power and ambient lighting. Paint color is a nice touch and the rims are a neat design. I will definitely return to dealership when I consider my next purchase.

Hertz had a great selection of SUV vehicles which we were looking for. Kevin helped us check out the right vehicles and gave us sound advice as we evaluated each one. He even got a tape measure so we could measure haul space! And after all that, the price was right! Thanks Kevin.

Consumer Review

A little under powered but smooth and comfortable!

by HVY-MTL from Elko,Nv

January 7, 2019

As mentioned I wish it had a V6 option. Other than that it’s super comfortable and looks good to. Good quality sound system and everything is easy to reach.

Eddie, our salesman, helped us to find the perfect car for our family. We were able to give a description of what we were looking for and our price range and he made the connection perfectly. No back and forth banter on price negotiations. This was the first time I???ve never felt taken advantage of while buying a car. Not to mention, Eddie made sure things went smoothly and quickly as we tackled, what we thought was going to be a feat, with a two and four year old in tow. Thanks again Eddie for the truest hassle free experience. We love our new car. 😊

Consumer Review

Nissan does NOT honor warrantt

by Ben from Kearney, Ne

January 11, 2019

Never Buy Anything Nissan. Sunroof leaks on my murano and Nissan will not cover the $1200 job just to take out the headliner. It is under the warranty, but they still will not cover it. Nissan Sucks.

Buying a car is an all day event, even if you know what you want. So it???s important to have a good working relationship your sales person. We did. We came in to look at vans and Jade Premo helped us. We specifically came to Hertz because of the selection and mileage of their vehicles (rental inventory) and we didn???t want to pay new vehicle retail especially on Minivans. We test drove a Dodge Caravan but weren???t convinced it was the best choice for our needs. The nice thing about Hertz is they carry a lot of makes and models and Jade showed us several other options in the SUV line and a Toyota van. He went through the features and offered to let us test drive every one of them. Ultimately we determined the Dodge Caravan we looked at first was in fact the best choice for our needs. We then went to negotiate the sale. If your looking to haggle you should go to another dealer because this dealership doesn???t budge much and if you check their pricing against the NADA guide and CarGurus you will understand why. However they give you a few perks that make it worthwhile to buy from them. The finance manager is a nice guy who makes the sale personable and didn???t have to since we came in with financing already in place. Where the dealership really shines is their commitment to customer service. We were at the dealership all day and after taking possession of the vehicle and driving home, it wasn???t until the next day that we discovered the windshield had a crack in it. We notified our salesman Jade about the windshield damage by email because Hertz sales is closed on Sunday. He called us even though he was off and said he was going to talk to his sales manager on Monday when he came in. On Monday he called us and said their service department would be calling. After a couple of calls from Jessica in their service department she determined the windshield would need to be replaced and she was going to talk to the sales department to see how to proceed. She called back and said they are going to replace the windshield at their expense and told us not to worry about driving two cars up on the day of the repair because she would put us in a loaner!!! (We live over 100 miles away). A LOT of dealerships would have told the customer that once the vehicle drives off the lot (more often on used car purchases) anything not in writing to be repaired or replaced is the buyers problem. THUMBS UP 👍 to these guys. Standup business with a great staff and customer service attitude. If your looking for a quality used vehicle and a company that wants your business and won???t sacrifice their reputation on customer service for a buck then you NEED to go to this dealership Overland West Hertz Car Sales in Billings Montana!! And if you want to work with a great salesman then see Jade Premo.

Consumer Review

Best Mid-Size SUV on the Market Today!!!

by DVD from Oklahoma City, OK

January 11, 2019

I own a 2018 Nissan Murano Midnight Edition. This edition has all the options available but I did not want the moon-roof option. (Didn't care for it). Once you shut the door and sit in the drivers seat, you are shut off from the outside. It is extremely quiet inside the suv and drive noise is very minimal. First thing you will notice is the quality of the interior which Nissan put soft leather on everything. It adds a level of luxury that you see in high end suv's. I did test drive a Lexus RX and enjoyed the drive but ABSOLUTELY DISLIKED the interior setup. I loved how Nissan set up the interior electronics compared to the Lexus RX. It's ease of use and navigation of your buttons is perfect! I commend Nissan for this user friendly way of control. (Lexus, gives you a mouse to use for navigating your display) Yes you heard me correct!!! LOL. Not to mention the Murano's Exterior design is superior and has a look of moving when standing still! The drive is also very responsive with 260 HP and 0-60 in 7 ish seconds. I have the AWD version and I will never go back to rear or front wheel drive only. Fantastic handling in snow and raining/muddy conditions with 21/28 city/highway mpg. I also enjoy the 11 bose speaker sound system and the sound in the vehicle is great if you are listening to high treble type music, but if you enjoy low bass type of music it misses the mark a bit. In addition, I am particular over the headlights in any car and purchased very bright LED (Low-Beams) so I can see the road better. Overall, I absolutely love my Murano with the options Nissan provides at a very affordable cost!

After going to many other dealerships and not being treated right we always end up back at Hertz and working with Brian We like the trust and respect we as a customer received that we can take a car for a test drive without a salesperson We like that we can take the car for as long or short of a test drive as we so choose We have bought many cars from Hertz their staff is always nice and very professional Brain takes the time to listen and finds a car that fits our needs and our budge Even months or years after the sale Brian has been there to answer any questions we always drive away with a good feeling

Consumer Review

The car is more than I expected

by Eileen W cat lover from Nanticoke, PA

January 12, 2019

The car is more than I expected in quality and performance. The style is sleek and smooth in appearance. Just what I was looking for.

Eddie and Hertz Billings helped me to get my first car in America. I leave in Seattle and i foubd the perfect car with them. Despite the distance and the short time to close the deal, Eddie and Hertz team ensure that everything was smooth in the processes. I started to talk with them Wednesday and Saturday I was in person at their store in billings getting my car. They also without I ask gave me a new ser of tires, gas car and also promise me to send a second copy of car keys that were not present when I got the car. Comparing to what i have deal with in my country, and even few other local dealers that I visit in Seattle, this team in Billings rocks!

Consumer Review

Most reliable car/ light truck I have owned.

by Roger3408 from Austin, Tx

January 2, 2019

Great truck. Have a frontier 4x4 love it!
Lots of room. Not real flashy. Just reliable. Good gas mileage. Would recommend to anyone. Great for my dog as well. Thanks!

This was our first experience with buying a car from a dealer and it couldn't have been easier. Other dealerships salesmen were pushy and aggressive, but Sal was laid back and allowed us to guide the conversation and make our own choice. Thank you so much Sal!

Consumer Review

Lots of space, easy driving, easy to maneuver.

by smajor from Gainesville FL

January 10, 2019

I went in to the dealer, knowing that I wanted a Rogue which is my fifth Nissan. All I wanted for bells and whistles was satellite radio which I got in the whole entertainment system. I am still learning all it can do. The car is SO comfortable, there is a ton of room in the back, I get fantastic mileage and all I usually do is in-town driving. Only less than perfect aspect is the get-up-and-go. Not too great. I get on the interstate every day and I have to make sure I have a big distance to merge because my car doesn't get up to speed very quickly. Still love it!

Great people to work with.. Eddie LaPera was our salesman, very helpful and knowagable with our questions. Eddie was willing to work with what we wanted and did a great job from start to finish. Very please with all the positive service we received. Thank you!

Consumer Review

Great truck

by FrontierDan from Atlanta, GA

January 13, 2019

Bought this truck in Feb of 2016 and so it's almost 3 years old. Pro-4x package. Great truck. Rides great, handles well, no problems, perfect size. I've owned Ford trucks, Dodge Ram, Chevy Silverado, and Toyota Tacoma, all good trucks, but overall this is the best truck purchase I have made. My last truck was the Tacoma, and looked hard at them again, but the price and low seating position made me lean toward the Frontier, and I'm glad I did. Great truck.

I took my car in without an appointment. They got my car in quickly. Shortly after I got home Dean called to let me know what the problem was and what it would cost to fix it. When the job was done today sent a car for me.

Consumer Review

Used faulty power steering pump

by Dissatisfied from Red deer Alberta

January 14, 2019

Power steering is loud and whining but Nissan says it is normal noise. Changed to different power steering pump in2018 but won’t replace 2017 pump

Very rugged with many manual functions, including seat adjustments. I was looking for bright red and it was Crimson red instead. It was designed for off road adventures. I was looking for an all wheel drive that could manage an incline and rock road in the winter. The car is really cool, it just didn't have what I really wanted.

Be very careful trading in a german car because the used car manager ( he came from the Dodge store) doesn't know how to book out a german vehicle at all (appraise) He did this once before to us and he hits the car so way back of actual trade in value it makes me think he doesn't know what he's doing or he just doesn't want the car. Either way I feel bad for this dealership because it cost them a deal. Mike the GM is a great guy just be careful if you trading in a used euro car. Still a good group of guys but need to learn about real german cars.

Consumer Review

Currently driving my 4th Rogue

by Sarge21 from Waterford, Pa

January 9, 2019

Currently on my 4th Rogue Lease (Midnight Edition).
Great gas mileage and have made 2 trips to Florida from Pennsylvania with my Rogues. The Zero Gravity seats are awesome and had no fatigue issues driving the 20 hours down South. It has plenty of space and leg room to comfortably seat 4 adults. Never had any service issues during the 10 years I have leased this model.
Last winter our area set numerous snowfall records (200+ inches) being close to Lake Erie and I can promise the Rogue can handle any amount of snowfall Mother Nature throws at us..

Love my Pathfinder! We needed a bigger car with the 3rd row and the Nissan Pathfinder meets all our needs. USB ports, easy to use display screen, lots of cup holders and rear plugs for powering multiple divices. Lots of room with all seats laid down. Big engine for those needing power and great on gas mileage.

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