Evaluate, using risk-based thinking, the effectiveness of an entire quality management system, including process, customer focus, and improvement

Understand the terminology applicable to management systems auditing

Identify the audit evidence needed to demonstrate conformity to the requirements of ISO 9001
Auditing Principles and Practices as described in ISO 19011

How to manage an audit program including the scope, objectives and criteria for the audit, and selecting an appropriate audit team

Perform all aspects of a management systems audit in accordance with ISO 19011, from preparation through to conducting follow-up

Evaluate evidence collected during the audit and prepare reports of conformity and nonconformity to the audit criteria, including writing a formal audit report

Practice effective team leadership and communication skills

SAI Global is an Exemplar Global certified TPECS provider. This course meets the knowledge examination requirements of the Quality Management System (QMS) certification scheme. Attendees who successfully demonstrate competence during this course will receive a Certificate of Attainment for the following knowledge competency units:

Exemplar Global – QM – Quality Management Systems

Exemplar Global – AU – Management systems auditing

Exemplar Global – TL – Leading management systems audit teams

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