Coop Contact Number

08439 032 979

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Co-op Contact Number

The Co-operative customer service team can be contacted on 08439 032 979 if your enquiry is regarding food or drink products.

Lines are open seven days a week from 9:00am-7:00pm Monday to Friday and 9:00m – 5:00pm on weekends.

About the Co-op

The Co-operative group is the largest consumer co-operative in the UK and contains numerous strands of retails including business such as food, insurance, funeral care, financial, electrical and even insurance services. Having originated in the middle of the nineteenth century the Co-operative group has developed into a leading retailer following the merging of independent retailer and co-operative federations. Despite some financial crises experienced during the wartime and the selling of a series of businesses to reduce debt in 2014, the Co-operative still holds 85% of the co-operative retailing businesses in the UK whilst also having 2,700 food stores across the country. In terms of food retailing, the Co-operative is also globally recognised for its fair trade policy as they became the first major UK retailer to sell fair trade products and have been widely praised for its commitment towards ethical trading.

Co-op Food

Although the Co-operative group is commonly recognised for having one single food retailer, the group actually has over 15 societies that contain over 4,000 different outlets. In stores, the Co-op sell a range of different brands of food and beverage products whilst also including their own Co-op branded products, ones that are recognisable for their fair trade branding. If you have any enquries or complaints regarding the Co-op’s products then you contact their customer service team by ringing 0800 0686 727. The Co-op sells a range of products including:

Groceries

Fruit

Beverages

Sandwiches

Frozen products

Meat

Baby Products

Magazines

The Co-op also offer free delivery to selected postcodes across the UK when you spend over £25 in their stores or they charge up to £3 for delivery if you spend less than this amount. If your products have not been delivered on time or you are unhappy with the quality of the product that has been delivered then you can contact a representative of the Co-op by contacting their customer service team on 0800 0686 727. The Co-op has however stated under their terms and conditions of delivering food that any claims for damaged or missing goods must be made within 24 hours of the actual delivery.

High Quality

The Co-op also state that they believe their customers should have access to high quality food and thus through their support of the UK farming industry, make sure that their products are of the highest quality. If you wish to speak to a member of the Co-op’s customer service team with regards to the poor quality of your product then you can do so by contacting the number above. The Co-op also looks to cater for all customers with dietary and allergy problems, whether it be vegetarian, vegan, dairy, gluten or nut free. If you are however unsure with regards to the ingredient in one of the Co-op’s products then you are advised to contact their customer service team where a representative will advise you on the matter.

The Co-op food outlets also allow discounts to all students that hold an NUS card and also offer special deals to their members, something you can easily apply for via the Co-op’s official website. Being a member at the Co-op costs customers just £1 to sign up in return of 5% off selected products and services within the Co-operative group. If however you are experiencing problems with your membership, i.e. not receiving the rewards promised in their terms and conditions then you can speak to a Co-operative representative via the contact 0800 0686 727.

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