If you have any comments, questions, or suggestions about our classes, please use the form below to contact us!

Have a question about our classes?

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If you have a special project you need assistance with, would like to schedule a private class, or would like to schedule time to use one of our machines in the studio, please fill out the form below and we'll be happy to help you!

Eventbrite only allows registration and payment for each class individually on their site, when we get notification that you can sign up for multiple classes in one easy payment invoice we'll let you know!

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We're working with scissors, pins, needles, hot irons and a machine...is there a chance of injuring myself?

YES!!!! If you are not paying attention or using care, it is possible to stab, cut, poke, burn or maim yourself with some of the items we use in class. HISS STUDIO IS NOT RESPONSIBLE FOR INJURIES SUSTAINED DURING CLASS. Please be mindful of the tools you are using, and use at your own risk! By registering for class you acknowledge HISS STUDIO, or the instructors and staff are NOT RESPONSIBLE for injuries sustained during class. Thanks!

Where can I contact the organizer with any questions?

Just send an email using the above form.

What happens if I am late to class?

We start class very promptly because we have a lot of information to cover and our students' time is important. Please review our location before class and plan for traffic. Late students who miss content in class will need to reschedule at their own cost.

Do I have to bring my printed ticket to the event?

No, you can also flash your receipt on your smart-thingy when you arrive.

What is the refund policy?

Classes are non-refundable. If you need to miss a class due to a scheduling conflict, please contact the organizer at least 24 hours advance to reschedule. We will do our best to accommodate last minute emergencies, but please be respectful of the instructor's and fellow students time and only reschedule when absolutely necessary. NO-SHOWS without prior contact before class for rescheduling WILL NOT BE RESCHEDULED and your ticket will not be repurposed.

The name on the registration/ticket doesn't match the attendee. Is that okay?

Yes, if you can't make a class or want to buy a class for a friend, that's ok. If you can let us know in advance, that'd be great, if not, make sure you or your friend can reference who bought the ticket so we know it wasn't stolen or hacked.

HISS Policy

HISS Studio strives to provide the best experience for our clients and students through exceptional customer service and class programs. We are always looking for new ways to help our students learn more and get more out of their sewing. Here are a few basics about HISS you should know for the best possible experience with our staff and classes.

We currently do not teach children under the age of 14. We do teach teens between the ages of 14-18, but we require a parent/guardian present during class and HISS needs to be notified that you are registering a young adult. You will be required to sign a waiver from holding HISS Studio, fellow students, and the gallery responsible for any injuries your child may incur during the sewing process. Sewing is not a full-contact sport, however we do work with sharp objects, hot irons, and machines that move very quickly and can cause bodily harm, so parental attendance and understanding are a must.

HISS studio reserves the right to refuse service to anyone, though to date we haven't met anyone so obnoxious that we've needed to enforce this. But do know, if we refuse service, it for the best interests of both parties involved.

Once you purchase a class, you agree to our FAQ's and to not hold HISS Studio, the instructors, the gallery, or other students liable if you injure yourself. Please be mindful of the tools you are using, and use at your own risk!

HISS Studio does not grant refunds for missed classes. Classes are non-refundable. If you need to miss a class due to a scheduling conflict, please contact the organizer at least 24 hours advance to reschedule. We will do our best to accommodate last minute emergencies, but please be respectful of the instructor's and fellow students' time and only reschedule when absolutely necessary. NO-SHOWS without prior contact before class for rescheduling WILL NOT BE RESCHEDULED and your ticket will not be repurposed.

If there is an emergency or an illness and a class or classes must be canceled by the HISS staff, students will be given the option for a refund or to reschedule the class. Students will be contacted as soon as possible if a class is canceled, however in the event of an emergency students may not be contacted until after class.