Warranties & Policies

Shipping

All items must be shipped to the individual and their address that is listed with that credit card issuer for the first order. Consideration will be made for repeat customers. As an added precaution to the package, any and all orders over $75.00 will have a signature required from either UPS or FEDEX

Packages being shipped within the State of Michigan will be subject to 6% sales tax. If the purchaser has a resale license for the State of Michigan to Sell parts, a resale certificate must be on file before the order is placed and tax cannot be removed once the order is placed. Customer are responsible for returning shipping of any turbocharger "cores" if such an item is required.

There are no guarantees of any shipping times for ANY type of delivery method and no refunds will be given on shipping charges.

Credit Card Purchases

STC will assume that all transactions that are issued on the credit card given for the purchase of its products has been authorized by the issuer and will be accepted accordingly. If the issuer is unaware of such purchase, it is the responsibility of the registered card holder to contact their credit card company to take appropriate action to resolve unauthorized transactions.

First time customers must fill out a "New Customer Credit Card Authorization Form" at the time of their first purchase. A CVV2 code will be required for all credit card transactions. All customers must provide a working number that is accessible 24 hours / 7 days per week in the event of any exceptions to the shipment of merchandise.

C.O.D. Orders

No C.O.D. orders are accepted. All payments must be paid in full and on record before an order can ship. If using Certified Funds (i.e. Cashier's Check or Money Order), funds must be cleared before shipment of merchandise can be made. Refused Truck Shipment & Cancelled orders

Any freight charges incurred by Speed Trapp Consulting L.L.C. while attempting to deliver merchandise which is refused will be billed to the customer. ALL cancelled orders are subject to a 25% restocking fee.

Backorders

It is STC's intent to fulfill its orders as quickly as possible after the order is placed. For turbocharger orders, STC builds most turbochargers as ordered and therefore some additional time to fill a custom turbo order is more than likely required. For online orders, billing will occur after the order is placed. The credit card on file will be charged once examination of the order and verification of shipment has been created.

Pricing

All prices and product availability (including shipping carriers and pricing) are subject to change without prior notice

Damage in Transit

The carrier is responsible for all items damaged in transit. Please contact STC via e-mail for damage claim information. In the meantime, please keep ALL packaging materials. The customer will be asked to hold the damaged product for up to 14 days. DO NOT RETURN THE PACKAGE TO SPEED TRAPP CONSULTING. If the customer interferes with assisting STC file a clime with the shipping company by retaining packing material and allowing the shipping company to inspect the damaged goods, there may be no way to assist to assist the customer.

Return Policy

Please contact Speed Trapp Consulting L.L.C.("STC") via e-mail for an RMA number before sending any package back to Speed Trapp Consulting. Damaged or missing items must be reported within 24 hours of receipt. Please enclose a copy of the RMA Authorization Form and a copy of the original invoice. STC will accept the return provided it is in unused and in resell-able condition and returned within 25 days of original invoice. Returned goods are subject to a 25% restocking fee. Do not return merchandise to Speed Trapp Consulting via C.O.D. or Postage Due. If Speed Trapp Consulting is in error in shipping, STC will promptly correct the problem. Refunds will not be authorized on items that have been altered in any way.

Warranty

PLEASE READ CAREFULLY BEFORE PERFORMING INSTALLATION

Thank you for purchasing from Speed Trapp Consulting. We truly hope you enjoy your products and wish you longevity in your products. If there are any questions, please contact us via e-mail or our offices.

There is no additional warranty stated or implied due to the unusual stress placed on competition product(s), including turbochargers, and/or the inability to monitor their modification, installation, and use. The entire risk of quality, performance, and defect is with the purchaser and not the manufacturer, distributor, or retailer. Should any product(s) prove to be defective for any reason under any circumstance, the purchaser and not the manufacturer (outside of any standard warranty time limits), distributor, or retailer will assume financial responsibility for any consequential damages, repairs/service, and any other liability.

A vehicle modified by the use of competition product(s) for use on public roadways may not meet local, state, or federal regulations. Installation and use of this competition product(s) may also affect vehicle insurance coverage. It is the purchaser's responsibility to meet and comply with regulations and policies before operating vehicle on public roadways.