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Orders received by 2pm during weekdays will usually be dispatched the same day, orders received from 2pm onwards the following working day. Orders with personalised laser engraving do not impact on these same day dispatch timings.

Personalised Engraving

We are so confident that you will be delighted with the quality of the engraving that if for any reason you are not completely satisfied we still offer our no quibble returns service.

All above are working week days and deliveries cannot be guaranteed on Saturdays or Sundays. Should you not be present for a signed delivery Royal Mail will leave a form to arrange redelivery or pick up at your local depot.

All above are working week days and deliveries cannot be guaranteed on Saturdays or Sundays. Should you not be present for a signed delivery Royal Mail will leave a form to arrange redelivery or pick up at your local depot.

International orders will be despatched using BPost International Tracked. Please note larger orders outside of the EU may be subject to import taxes. Once you have selected your delivery country in the basket you will be given a delivery window.

You can return any products purchased from us - including personalised products -for a no quibble refund using our free returns service within 60 days of receiving the item. Returns from outside the UK will need to pay return postage.