Add Additional Users and Staff to Your Acuity Account

Acuity only allows one all-powerful admin who has access to all areas of the account. However, you can add as many limited-access "Users" as you'd like!

Limited-access users will have access to view and manage appointments and availability on any calendars to which they’re granted access. They won’t be able to access account-wide settings, like creating appointment types, reports, or setting up billing info. As a sub-admin you’ll only see clients booked on calendars you have access to.

You can add new users and manage existing ones from the Manage Users tab. To create a new user, click+New User, then create a username (their email) and a password, and assign the user to any calendars you’d like them to access.

Add the new user's email address (which will be their username) and assign a password to them (they can always change their password at a later time)

Tick the checkbox(es) of any Calendar(s) the new user will need to access

Once the new user logs into their account (with their username and password), they will be able to set Availability (available hours) on Calendars they can access.

Keep in mind: Adding new sub-users will add the sub-user's email address to the calendar's email field that to which the sub-user is given access. If you do not want your sub-users being notified of appointments booked onto the calendar they have been given access to, you will need to go into the calendar settings and remove the new user's email addresses from the email field.

If you also need to add a unique Calendar for the user, you can do so by going to Business Settings > Availability, and clicking the +New Calendar button. If you haven't assigned access to the new user, you can do so over in Manage Users.

Usersall have the same level of access. There’s no view-only access level, but calendar syncing allows you to share your calendar with employees without making changes to your user accounts. You can even share your external calendar link publicly so that users can view it. For example, send your users the link to your Google calendar if you are syncing your Acuity calendar with Google.

Appointments from Acuity can’t be edited from within a synced or subscribed calendar, all changes to Acuity appointments would need to be made in-system.

When you add a new user, their email address is automatically added to the calendar settings! If you do not want this, you'll need to go into calendar settings and remove their email address. The new user will still have access to the calendar, just won't get notifications.