Improve your financial management with seamless reconciliation

Access to services anytime, anywhere, on any device

Round the clock secure self-service access

A secure portal provides customers with a single view of their online interactions and transactions with council. They can complete Smart Forms or save them for later, update profile information and track applications and submissions, at their convenience.

Instant, flexible payments

Datascape Online Services dynamically calculates any service fees in real-time, so customers can make faster payments via debit or credit card, internet banking, over-the-counter, on account or Real Time Debit.

Real Time Debit is a new way to make online payments. It enables customers to make one-off and recurring debit payments directly from their bank account.

Email and text alerts for on-the-go updates

Keep your customers informed on the progress of their service requests, no matter where they are.

Deliver a better service with Smart Forms

Complete and accurate information the first time

Smart Forms can be linked with council or external sources, such as address databases like Google AddressFinder and geo-spatial information, to ensure data is complete and accurate.

Easier and faster form completion

Customers can easily and securely share Smart Forms with other parties, such as lawyers and architects, to finalise applications. Files can be uploaded by customers, external parties and staff as required.

Track progress with real-time dashboards and customised reporting

Monitor the number and types of Smart Forms being processed and completed and download all customer information to tailor your own reports.