Fairer Finance Gold, Silver & Bronze Ribbons

Our ribbons are based on the results of our unique customer experience ratings. Every six months, we rate companies based on what their customers think of them, how good they are at handling complaints – and how transparent they are.

The companies at the top end of our tables qualify for Fairer Finance’s Gold, Silver and Bronze Ribbons. Our ribbons are marks of quality that reassures customers that they are dealing with a brand that stands above its competitors when it comes to service and fairness.

We license our ribbons to firms for use on their website and marketing materials.

Since we launched in 2014, brands such as Hiscox, Saga, Age UK, TSB, Metro Bank and Coventry Building Society have signed up to our endorsement scheme, proudly displaying Fairer Finance Ribbons alongside their logos.