Usability Testing

Let your users point the way - with expertly-executed usability testing, for unbeatable user insight.

User insight for everyone.

When you’re committing long-term investment to the development of a new product, or to improving the performance of your current digital channels, you need the highest levels of confidence before you commit to any decisions.

At Box UK our consultants have hundreds of hours of user testing under their belts for clients, across a wealth of industries - not least FMCG, finance, membership and education - and we offer a number of different usability testing solutions that fit the bill no matter what your particular need.

“The response and feedback we have captured will prove invaluable to the further development of the website. It was an absolute pleasure to work with you.”- Paul Newman, the RCN

Want the full bells and whistles treatment? Laboratory testing has been proven as one of the most effective methods for discovering usability and accessibility issues.

Example usability testing report

Got the expertise, but not the space?

Our purpose-built testing suite is exactly what you need if you already have a team to carry out your testing. It's available for hire, and is complete with specialist equipment, dedicated waiting and observation rooms, and self-contained kitchen and toilet facilities.

Usability lab observation room

Whether you need it for a few days or a few weeks, we can act as an extension of your own organisation to help you get the results you need.

“Both the service and project execution were fantastic - we were consulted at every stage in a timely fashion, and couldn’t have felt more welcome. It’s been a fantastic experience.”-Maria Luisa Ross, Head of Programmes and Insight, Middlesex University

Related content

Testing your digital products with real and representative users is one of the simplest, most powerful ways to validate design decisions early on - safeguarding performance while saving you valuable development time and cost.