If this is your first visit, be sure to check out the Welcome Post and the FAQ. In order to reply to a post or start a new thread, you will need to register: click the Register link above to proceed. To start viewing messages, select the forum that you want to visit from the selections below. Make sure to read the Terms of Use before using the Lutron Support Community Forums.

Lutron Support Community Terms of Use

Lutron's online forum is a collaborative site for users to discuss technical topics involving Lutron products. While we're excited to hear from you as you share your photos, comments and passion for Lutron products, it's important to note that user postings to this forum are not representative of the opinions of Lutron, nor do we confirm their accuracy.

This website may contain user-submitted content and is for informational use only. Lutron disclaims any and all liability for the accuracy and correctness of content and conduct of any third parties in connection with or related to your use of the site.

Lutron may respond to questions but does not formally provide technical support on the online forum. Any information that is provided by Lutron or Lutron employees is offered on an "AS IS" basis without warranties of any kind.

Lutron cannot monitor every posting or conversation on the forum. However to the extent that Lutron does monitor postings and conversations, Lutron reserves the right to remove part or all of postings that are:

We may terminate an account, deny access to the site, remove or modify user submitted content to the site, or terminate any user who is alleged to have infringed the copyright or proprietary rights of another. If the disputed materials were posted by a third party identifiable through reasonable efforts, we will provide reasonable notice to the third party of the charge. If the third party responds with a valid counter-notification, we will provide you with a copy so that you may take any other steps you may consider appropriate.

Lutron's Unsolicited Idea Submission Policy

While Lutron appreciates obtaining feedback on its products in order to better serve our customers, neither Lutron, nor its employees, accept or consider unsolicited ideas relating to its business, including ideas relating to new or improved products, technologies or processes, advertising or marketing promotions, or logos, taglines, or product names. Please do not submit any unsolicited ideas or any of your work product to Lutron in any forum, including any social media sites or Lutron websites. The adoption of this policy serves to prevent any disputes or potential misunderstandings that may possibly arise in the event that any individual believes that a Lutron product or other business activity is similar to an idea which has been submitted to Lutron.

In the event that you submit ideas to Lutron in contravention of this policy, you agree that:

Lutron becomes the sole owner of the submission

Your submission or anything contained therein may be used for any purpose by Lutron and may be published by Lutron

Lutron is not obligated to keep your submission or anything contained therein as confidential

You will receive no payment for any ideas or suggestions or other information contained in a submission.

The terms set forth above control regardless of any conflicting statements contained in your submission(s).

Product Feedback

Lutron does, however, welcome your feedback regarding many areas of Lutron's existing business. Please provide only specific feedback on Lutron's existing products or marketing strategies; do not include any ideas that Lutron's Unsolicited Idea Submission Policy will not permit Lutron to accept or consider.

Links to Third Party Sites

This online forum may contain links to third party sites. Access to any other Internet site linked to this online forum is at the user's own risk and Lutron is not responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these sites. Lutron provides these links merely as a convenience and the inclusion of such links does not imply an endorsement.

This website may contain user-submitted content and is for informational use only. Lutron disclaims any and all liability for the accuracy and correctness of content and conduct of any third parties in connection with or related to your use of the site. Please see the Terms of Use for more information.