Uverse remote and APEX parental lock (red key)

Posts: 1

Registered: 03-03-2012

Uverse remote and parental lock (red key)

03-03-201212:44:55 PM

I am hoping for a solution! I have spent days on the phone with customer support and they cannot seem to help me. They have even swapped out the receiver and the problem remains...... I have a tv with a blue screen and a red key in the lower left hand corner. The only thing the remote will do is turn the set on and off. Even the controls on the tv itself will not work. After look around, it appears that the parental lock got turned on (perhaps by a 10 year old) and I cannot find the answer to turn it off. It seems that there is something on the remote that I can manipulate to correct this, but I don't know what that would be. Any help is appreciated

Re: Uverse remote and parental lock (red key)

Apex TVs use a four digit code to control the v-chip. The override code for many models is 6688. Other sets may not have one, or may have a default code of 1225 instead of an override code.

To use the override code:

Hit the MENU key to get to the menus.

Go down to the SYSTEM menu and hit the right arrow on the remote control.

Once in the SYSTEM menu, go to PARENTAL GUIDE. It will ask for your code.

Enter the override code listed above. From here, you can turn on and off different rating restrictions, as well as set a new code.

No matter what the V-chip code is set to, the override code will still work. If you have a blank screen with a red key on the bottom left, simply press the (function or F) button and the mute button at the same time. This will unlock the screen and allow you to view the channel as desired

Re: Uverse remote and parental lock (red key)

I have seen the information on the link you provided, but the problem is I only have the Uverse remote! Don't know how to do it with this remote. Plus, the menu button on the TV itself won't manipulate anything either.

Re: Uverse remote and parental lock (red key)

cpbourgeois wrote:

I have seen the information on the link you provided, but the problem is I only have the Uverse remote! Don't know how to do it with this remote. Plus, the menu button on the TV itself won't manipulate anything either.

You can't use the U-verse remote. You must use the remote that came with the TV.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Uverse remote and parental lock (red key)

I have hit TV on both the uverse and universal and nothing changing...............even entered all of the codes, but I can't see where that will do anything since I cannot even get to a menu screen.....................Uh!!! I do appreciate all of the input though.......... keep sending ideas if some come to mind....................Perhaps I could run over the tv with my car?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.