Westpac Australia apologises for online banking issues

Westpac Australia has announced that it is experiencing issues with online banking for desktop, mobile and tablet devices. Apps have also been affected.

The bank tweeted on 29 January that it was investigating the issues as a “matter of urgency” and would provide further updates on Twitter.

“Our apologies for the inconvenience,” read its message.

UPDATE (30/1/2014): The bank tweeted this morning that it had restored online banking after yesterday's technical issues.

"Westpac customers will not incur any additional fees as result of this delay. We encourage all customers including business customers who have any queries to contact their local bank manager or a customer service representative on 132 032," read the tweet.

In August 2013, the bank’s online and mobile banking services went down for two days. Customers were asked to visit branches or use ATM and Eftpos services.

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