Testimonials

Below you will find what some of our customers say about our dealership.

We live on our boat up north in the summer, but we are coming to FLA more during our short boating season, so we thought we'd get a boat for FLA too. We didn't need a new boat, but i wasnt comfortable buying online via craigslist etc. being so far away. We searched on line however and came up with a nice boat listed near our condo at South Florida Marine. The boat was sweet and we made an offer that was then accepted, but this is when the buying experience really kicked in. We dealt with Nestor the sales manager - he is friendly, courteous, thorough, efficient, accommodating, honest and most importantly - no pressure. We now have to go back north with return date unknown. Nestor worked diligently in our absence to take care of a list of items from registration to repairs from the sale, as well as extras that we wanted. He handled repairs quickly and provided quotes for other work before proceeding - all of which were reasonable. Maybe the best part was their unquestioned willingness to keep the boat in their yard until we returned to FLA. I always buy my boats direct from owner and also do all repairs myself, but I can say in this case that I will use South Florida Marine for maintaining our newest addition to our fleet - 7 power boats, 2 of which are inflatable dinghies :)

"Fantastic service. Dropped the boat off with an engine problem and despite being overwhelmed with work to do related to a recent boat show, they were able to get a fairly major amount of engine work done in one day. Very special customer service, unheard of in this day and age. Many thanks to Mike and the crew. "

By: Anonymous Palm Beach, FL

"I wanted to thank South Florida Mastercraft and especially Bruce and Dan for the work on my '09 CSX220. I recently purchased the boat and brought it in for a full service and inspection given my suspicion that the boat had not been serviced by Mastercraft in years. The service team explained their findings in detail along with a proposed plan to correct each issue and the cost associated. Not once did I feel like their recommendations were superfluous or that I was being upcharged. When I got the boat back it was a night and day difference in both how it looked and performed. I was really impressed with their efforts to bring the faded gelcoat back to a near original shine. When I picked the boat up, the service team spent about an hour going over their work and answering any questions I had. I would highly recommend this dealer to anyone with a Mastercraft in the area."

By: Adam Fort Lauderdale, FL

"The entire staff at South Florida Mastercraft are a pleasure to work with. Excellent Service, responsive, and knowledgeable! Thank you for all your assistance with our Mastercraft."By: Harry Davie, FL

"Excellent service every time and very helpful with maintenance advice as there is no one in Turks & Caicos Islands that can help with technical issues"

By: Anonymous Turks & Caicos Islands, --

"Am so glad to have discovered your dealership and specifically your parts department. Bruce has been extremely helpful and courteous while assisting me with my 1999 Maristar."

By: Peter Buford, GA

"Called about a boat for sale but it turned out I was in a different territory. I had some questions about saltwater maintenance and Bruce spent 30 minutes on the phone walking me through their process for keeping their boats iin good shape. If they do that for people not even buying anything, I would be very comfortable going to them for service and purchases."

By: Anonymous Saint Simons Island, GA

"Overall experience dealing with this crew was GREAT. Nestor shared invaluable information thru the process and the little technical issues I have ran into early on proved me of the quality of the whole team (thanks Dan, Mike and Jana) . Hopefully I upgrade to a new Mastercraft at some point !!"

By: Huges North miami, FL

"I have been in to the dealer many times, for a number of issues including finding parts, having service performed on both the boat and trailer, and getting advice, to name a few. The folks there are always willing to help and the advice is always good! I'm glad there is a dealer right up the road who is always willing to help and take the time to explain/talk things out. You have a customer for life."

"Hands on ownership that takes pride in all aspects of the business. Excellent customer service and the best mechanics anywhere period. They have found and corrected problems that left others scratching their heads."

By: Bill Boynton Beach , FL

By: John Lake Worth, FL

"MIKE/ NESTOR AND DAN WERE GREAT TO DEAL WITH THEY SAID AND DID WHAT THEY SAID THEY WERE GOING TO DO "

By: DAVE BOYNTON BEACH, FL

By: JOE BOYNTON BEACH, FL

How Would You Describe Your Visit To Our Facility: Excellent

Were You Satisfied With The Service Received: Yes Was Our Staff Friendly Efficient And Knowledgeable: Yes Was The Time Estimate Given For Your Work Request Accurate: Yes If Additional Work Was Necessary Were You Consulted First: Yes Did You Find Our Facility To Be Neat And Clean: Yes Have You Visited Our Facility In The Past: No Would You Visit Our Facility Again In The Future: Yes