It is the policy of the Scottsdale Police Department to vigorously and thoroughly investigate all complaints against its employees in order to preserve public confidence in our willingness to oversee and control the public safety actions of our employees. All such investigations are conducted in a fair and expeditious manner in accordance with department, state, and federal laws and regulations.

Who may make a complaint?

Any person who witnesses or has direct knowledge of police employee misconduct, may make a complaint with the Scottsdale Police Department. The complainant need not have been personally involved in order to advise the department of misconduct. The Scottsdale Police Department will investigate any employee actions that are contrary to department policy, are a violation of city, state, or federal law, or involves the use of excessive force or discourteous treatment.

How do you file a complaint?

Generally, complaints are filed through the supervisor of the involved employee. If you do not know the employee’s supervisor you may file the complaint by advising any Scottsdale Police Supervisor or the Internal Affairs Unit at the contact information above. A complaint may be filed in person, by telephone, mail, e-mail or anonymously through our on-line comment form. Be prepared to furnish essential information such as employees’ names, locations, report numbers, dates and times.

When making a complaint simply relate the facts as you know them and be mindful that you will be asked specific questions regarding the incident.

Who investigates the complaint?

In most cases, the supervisor of the employee will conduct an inquiry into the alleged misconduct. In more serious allegations, the Internal Affairs Unit will conduct and prepare the investigation. City, state, and federal personnel laws govern an employee’s privacy rights. Disciplinary records may not be subject to public disclosure without a court order. You will be advised of the investigation’s findings and whether disciplinary action will be taken.

How to commend a police employee...

Everyone likes a pat on the back when they do a good job. Scottsdale Police employees are no different. When you receive service from our Department that you feel is worthy of a commendation, we would like to hear about it. The best way to commend a Scottsdale Police employee is to fill out a comment form. Or, you may also write a brief letter (or e-mail message) describing the incident and the actions you feel were exceptional. Including the date, time and location will help us identify the employee if you do not know his or her name. If you choose not to write you may call the Department and speak to Internal Affairs or the employees supervisor.

Commendations are forwarded through the Office of the Chief to the employee with a copy placed in his or her personnel file. Although our employees do not expect to be thanked for everything they do, recognition of exceptional service is always appreciated. This kind of feedback helps us to know if we are doing a good job.