Fudge's Wool & Haberdashery Privacy Policy

We respect your right to privacy and your right to have access to any personal data we hold about you.

We do not use cookies on our website or maintain an electronic data base of previous customers or people that have been in contact with us to enquire about or purchase our creations.

We have an e-mail contact list hosted on our Gmail e-mail account which is password protected.

The only information held on that list is your name and e-mail address.

We will never make this information available to any other person or organisation unless we get in touch with you to ask you for permission to do so, with an explanation as to why we think it may be beneficial to you to allow us to take this step.

If you place an order with us we will retain your requested details, such as Name, contact details and delivery address while the order and creation process is underway and once this is complete to your satisfaction we will remove these details from our electronic devices and systems whilst maintaining a printed hard copy for our records.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Data Subject Access Requests

Under The GDPR buyers are entitled to obtain from us a copy of the data held concerning them and to have any inaccuracies in the data rectified. We are obliged to provide this data to within 1 calendar month of the request and free of charge.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us as below, or by mail to the address on our contact page.