Inactive Student – Students who withdraw before full student activation are eligible for a refund less a $35 administrative fee. For any of the veterinary assistant programs the refund is less a $100 administrative fee.

Active Student - An active student is defined as one who has submitted the Getting Started Quiz and who has posted in the Getting To Know You Forum. Active students are no longer eligible for a refund. A participant who is unable, for whatever reason, to complete the course, may enroll again at a later date at the reduced rate retake fee (most courses qualify but contact us for confirmation). The retake option may no longer be available if the course is discontinued or redesigned.