Love them or hate them, one can’t ignore the winning record of excellence demonstrated by the Patriots in the past decade or so. They’re in the Super Bowl again (hurrah or dammit). Since 2000, they have played in eight of them and won five! They’ve...

Period. End of story. Sure, the ultimate responsibility for success resides within the individual. So hiring or promoting a team member with the right talent, desire, and experience is crucial. Those of you who follow my blog already know how I feel about this. But...

This little cliche has always been a problem for me. I’m a customer and service oriented guy. The customer should be at the center of your strategy. Without customers you don’t have a business and certainly won’t enjoy growth. But it still bugs me....

It’s being able to pick up patterns. The purpose of a daily huddle is to “synkronize” (forgive me I can’t help myself) the team to the tasks that need to get done each day. That and to keep each other posted on things each other needs to...

…. and don’t shy away from it and don’t shoot the messenger who sees it first. Thanks to Apryl Childs-Potter (Hyphen Market Support) for this analogy. Apryl is a pretty serious cyclist, often going on rides with other cyclists. When riding one has...