Waited for my ipod to come back and it never did!

Its been about 12-14 weeks since I sent my Apple Ipod Video Black 30GB in because it completely stopped working for me, my Ipod even had a slight shake to it because the hard drive was spinning in such an odd manner. It wouldn't even turn on eventually, and so I decided to send it in for the warranty replacement plan.

I was told it would only be 2-3 weeks until it came back, and its been long past that amount of time, Ive been very patient, and will not be happy to lose my money. I packaged my Ipod, already spoke with someone on the phone to learn where to get my packaging information (The PDF file), and sent it in, and thats the last Ive seen of it. Ive recieved no phone calls, or any other form of a notification telling me why I havent either recieved a new Ipod Video or the $300 replacement money.

Ive done EVERYTHING they asked me to do, and it seems like all I did was lose $300.

Please, Ive waited long enough, and I would like to know where my Ipod is.

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1. try holding in the center and menu buttons for a few minutes/seconds and see if the apple logo pops up
2. if you have a warranty you should be able to send it back free of charge and get it fixed.
3.if you dont have the warranty i think you can send it back with a 20-40 dollar fee

How did you get your songs,pictures,videos on your ipod? i tunes is a program that you use to load your ipod. you download it for free @ apple.com.
make sure you download the one you need; make sure its not the mac download.
install itunes; there should be "restore to factory"

i knew that in your iTunes u will be have a option as pictures (or) images, go select and insert some pictures and then, Select your iPod drive and sync and view in your iPod you can view all the pictures that you have downloaded in it

i too had the same prob... try convertin those songs tat are not copied to ur ipod... try convertin them to wav or ipod to play in ur ipod,,, try manually syncin these songs,..it also happens if the audio is in a very bad quality..