Hmmm….I added it to cart. It won't let me check out. It says my cart is empty. Not sure how to get this. Any ideas anyone???

Ipreferpublix

I just purchased it, but I went to ebates, then linked through there and searched for “Matrix”, perhaps this particular link has an error? Try just going to DeepDiscount and see if you can get it that way.

Tiffanyrose

Thanks. I got it to work. :)

Amy

I am having the same problem!

Thomprb2

out of stock… :(

kc

Click on the add to cart at the top. It says they won't charge you until they ship it!

Ipreferpublix

I just want to vouch for this website. I order from Deep Discount all the time (have been using their site for about 8-10 years). Excellent customer service and great prices!!

well, I can assure you that I am a real person and I have ordered from them a bunch- from way back when they were still DeepDiscountDVD and not just DeepDiscount.

lol.

I'm also not associated with them, if that's what you're implying ;)

Just saying this site can be trusted, I've had nothing but good experiences with them.

amybeth

really want this! It won't let me get it though =(

JennyS.

Just purchased it even though it said out of stock. Will charge me when it ships, I guess.

Angela

I never saw an “out of stock” when I just ordered, had a couple of errors when trying to check out but it did eventually go through.

Ancpercival

It says it is $49.99 when I go there.

Christine_west

Says item unavailable. :(

New Mom

It says item unavailable but you can still buy it and they will ship it when more arrive. My 15 stepson will be getting a wrapped picture of it :)

Karen

Do you need a code for $14.25 price- it shows to be$49.99?

Mimi

I ordered this last night and just got an email today that they are cancelling my order due to a pricing error on thier website. If they made the error, they should fix it but honor the orders placed. That is just bad business!

KAshley

The same thing happened to me! I completely agree- they should honor the orders that were placed. Really bad first impression.

Anna

Same thing happened to me. I just sent a not so nice e-mail explaining this was bad business. This was the first and last time I will do business with them!

Kelly

DITTO! Shame on them.

Tiffanyrose

Happened to us too. My husband e-mailed a complaint on my behalf. We won't be doing business with them again either. Very bad first impression.

Sunny

Two orders I placed yesterday were canceled due to a “pricing error.” I had even paid for the rush shipping, but no luck. Definitely won't be doing business there again.

Kiki

I just checked my e-mail and had the same thing. It's THEIR error, not ours… I say too bad for them and fulfill our orders! I'll definitely be writing to them.

Candabaldwin

My letter to DeepDiscount:
Hello,
I was introduced to your website through a blog called, SouthernSavers last night. There was a dvd collection highlighted at a bargain price. I went ahead and decided to try out DeepDiscount.com even though I had never heard of your company. I purchased the MatrixCollection at that great price and was absolutely shocked that the order was canceled due to a pricing error. I realize your policy states that this is your right but I am very disappointed that the order was not honored. It is terrible business and non-negotiable, in my opinion, when looking at all the other online movie options. I can order from MANY other companies that DO honor their mistakes with the intent to never disappoint their customers. Those are the ones I will shop from for ALL future purchases. I will also be sure to spread the word about my DEEP disappointment in DeepDiscount.com to all who listen.
DEEPLY DISAPPOINTED FORMER CUSTOMER

Goff23464

I just now checked my email and go thte same thing. However the email showed the invoice with a price of $1 for the dvd although when i placed my order it wa s$14.25. Has anyone used this site before? Now I am worried it was just a scam to get my credit card information.

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