Windows 10: Unable to uninstall Zone Alarm ?

Unable to uninstall Zone Alarm ?

Had Zone Alarm for years and like it, however during a routine ZAlarm update for some reason it stuck at about 27% and wouldn't move. Eventually decided to uninstall and re-install via their support desk but now keep getting "Unable to stop Zone Alarm".

All this might have been caused by occasionally using Win 7 on the same router I don't know, but is there a way to completely remove/ uninstall the old one before I can replace with a new one ?

Thanks

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Right click the Taskbar and start the Task Manager. Take the drop down arrow and choose More Details. Under the Processes tab look for Zone Alarm and highlight it and End the Process.
Now use the Zone Alarm Uninstall tool ZoneAlarm Uninstall Tool Download
We don't suggest Reinstalling Zone Alarm, you really don't need it. We find it creates false positives and blocks web traffic that is not harmful. You really only need the Windows Firewall and Windows Defender.

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Won't work on my end. I'm on windows 10 and the refered clean.exe file returns: "ZoneAlarm no funciona con esta versión de windows..." (spanish for 'ZA does not work with with Windows version...'. I can not get rid of ZoneAlarm, please help, thanks in advance

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