Through a CUNY-wide partnership with Microsoft, we are offering students a state-of-the-art e-mail and communications suite. Everything you do online - e-mail, shared calendars and chatting - now works together better than ever with 24/7 reliability. Your Citymail account offers you many great features that come with running on the Microsoft® Office 365 platform >>>>

Your username will consist of the first initial of your first name + up to 6 characters of your last name + a 2 or 3 digit
numerical value followed by your campus domain name: username000@citymail.cuny.edu.

Example:

For example, if your name is John Smith, then the username could be: jsmith000@citymail.cuny.edu.

Password:

For password to 'citymail' all users will need to use the OIT 'User Account Lookup Form'. Select the 'Student' and 'Change Password' options to look up your e-mail account username and choose an initial password. You can always return to this form to lookup your username or to change your existing password. If you have a problem finding your password please go to the OIT Service Desk in NA 1/301 or call 212.650.7878.

For new students, Citymail accounts are automatically created as part of the registration process. It can take between one and three working days for accounts to be activated.

NOTE: It is highly recommended that you log into your student e-mail account often so you can easily: Receive official campus announcements | Read important e-mails | Communicate with faculty, staff, and classmates.
Office of Information Technology (OIT)
For additional support, please contact the OIT Service Desk at 212-650-7878
or e-mail servicedesk@ccny.cuny.edu.