JOBS

General Manager

Columbia University School of the Arts / Lenfest Center for the ArtsNew York, NY 10027 US

CONTACT NAME

Laura Mosquera

Job Details

CATEGORY

TITLE

General Manager

DESCRIPTION

Reporting to the Associate Dean and Executive Director, the incumbent leads administrative and production operations at the Lenfest Center for the Arts, a new multi-venue building that incubates, produces, and presents educational and professional exhibitions, events, performances, screenings, and artistic projects developed by the School of the Arts, the Wallach Art Gallery, and collaborating partners. Establishes policies, systems, and procedures that ensure optimal operations, in compliance with University policy and theatrical safety standards. Oversees revenue generating rental and box office operations; negotiates and administers contracts; ensures timely payment of fees and invoices; and assists in the development of season programming and communications. Supervises six full-time staff members and hourly casual and student staff, and oversees recruiting, training, and assessment. Other related duties as required. This position requires frequent evening and weekend hours.

CHARACTERISTIC DUTIES AND RESPONSIBILTIES % OF TIME SPENT

MANAGEMENT 80% • Leads administrative and production operations at the Lenfest Center for the Arts, for upwards of 250 events per year, including performances, screenings, exhibitions, and artistic projects developed by the School of the Arts, the Wallach Art Gallery, and collaborating partners • Maintains high quality customer service for diverse audiences, artists, performers, students, faculty, and staff; fosters a collegial, education, and inviting environment that enables everyone to do their best work • Establishes policies, systems, and procedures that ensure optimal operations, in compliance with University policy and theatrical safety standards • Coordinates with diverse constituencies to accurately plan and execute concurrent multiple events; anticipates and meets the technical, production, and front of house needs for events • Oversees rental and box office operations and is responsible for meeting annual earned revenue targets • Negotiates and administers contracts, ensures timely payment of fees and invoices • Assists in the development of programming, communications, and strategies for campus and neighborhood engagement • Responsible for security and emergency procedures; oversees the liaison with Columbia University’s Public Safety, Fire Safety, Facilities and Custodial Departments; keeps up-to-date on condition of surrounding areas, security, and fire prevention systems; and oversees lock-up procedures • Ensures that the appearance and general condition of the lobbies, restrooms, venues, and building spaces are appropriate • Oversees calendar of record and the event databases

ADMINISTRATION 20% • Working in close collaboration with School of the Arts senior leadership, formulates and administers annual operating and revenue budgets by working closely with the School of the Arts Business Office and for approval by the Deans of the School of the Arts; creates long-range plans and fiscal projections; prepares reports to aid in budgeting and financial tracking • Creates and administers rental estimates, contracts, and invoices; monitors accounts receivable to ensure timely payment • Oversees payroll preparation

SUPERVISION RECEIVED OR EXERCISED Reports to the Associate Dean and Executive Director. Supervises six full-time officers; part-time stage and technical crew, visitor services and box office student and casual staff, assistant house managers and ushers; and outside consultants.

RESPONSIBILITY FOR BUDGET/ASSETS Responsible for annual budgets totaling approximately one million dollars. Responsible for meeting annual earned rental revenue targets. Responsible for Lenfest Center for the Arts lock-up and security procedures. Responsible for the operation and security of audio, film and video, lighting, rigging, and video systems and equipment, worth approximately $1.5M.

MINIMUM QUALIFICATIONS Bachelor’s degree or its equivalent required. Five to seven years related professional experience is required, as are financial management and extensive supervisory experience. Must demonstrate a thorough knowledge and understanding of, or genuine interest in, producing performing arts events, presentations, exhibitions, and film screenings in an educational setting. Must be highly organized, motivated, flexible, and an effective team leader and facilitator. Must be able to balance multiple competing demands and develop positive working relationships with faculty, staff, and students. Must have excellent judgment, written and verbal communication skills, and computer skills. Proficiency in Microsoft Word and Excel are required; experience with database applications is strongly preferred. Ability to work nights and weekends is a must.