Returning your CloudCloth®

In the unlikely event that you want to return your CloudCloth® 3 Pack and claim a refund, you must contact us at hello@cloudcloth.co.uk within 30 days of purchasing. When returning your product, all we ask is that:

The product is returned with its original packaging

Your proof of purchase is included

Unless your CloudCloth® is faulty, you will need to pay for return postage

All approved refunds will be processed to the original payment details used to purchase the CloudCloth®.

Product Feedback

We wholeheartedly believe in the quality of our product and customer service but are always seeking ways to improve.

Any feedback on your personal experience can help – simply write to us at hello@cloudcloth.co.uk

Your best face forward every day

We created the ultimate cleansing cloth, the CloudCloth® so that you can ditch your cleansing disposables once and for all.

CloudCloth® is great for both you and the environment. Finally you can enjoy knowing that you're doing something good for your skin, your purse and your planet.