News release

Trust on agenda for key regulators

7 July 2016

A keynote conference looking at professional standards, public confidence and access to services will be held in London next week.

Hosted by the Solicitors Regulation Authority (SRA) and involving key regulators from other professions and sectors, the event will bring together experts to share ideas on the challenges faced by all. Journalist and television news anchor Krishnan Guru-Murthy will be in charge of a programme that reflects the regulatory issues common to all sectors, be it legal, financial, health or utilities.

Trust and the Market: rethinking regulation will take place in London on 15 July. Delegates will be asked how do regulators build public confidence and trust, what do the public expect from individual and organisations providing key services, and how can regulators make sure markets work in consumers' best interests?

Paul Philip, SRA Chief Executive, said: "Trust is at the heart of the relationship between professionals and those they serve. I believe that high professional standards set by the regulator are fundamental and all the evidence shows that the public agree.

"And it's not just about individuals - trust underpins our key markets. With the CMA review of the legal market due to report in the next few days, our conference is very timely. We are looking forward to talking about how we can help the public to access services and how we can build public confidence. These are challenges familiar to regulators across many sectors and we are keen to share experience and understanding."

In addition to the SRA, there will be speakers from Ipsos Mori, Architects Registration Board, General Pharmaceutical Council, Institute of Customer Service, Legal Services Board, Vodafone, Savage Hutchinson Consulting, The Law Superstore, Legal Services Consumer Panel, Competition and Markets Authority, Policy Exchange, Council for Licensed Conveyancers and Ofwat.

This conference is aimed at regulators of all professions, policy makers, thinktanks, parliamentarians and academics in the field, as well as the legal profession. Attendees should leave with the latest, most relevant information on where regulation is heading and what this could be mean for the public and professionals.