Re: Not Received Refer A Friend Credit

on ‎28-04-201717:04

Hi,

I am another one who also hasn't received the refer a friend credit. My friend also hadn't received their credit as expected but on contacting virgin media last month was assured it would be applied for both of us on our respective next bills. As expected my friend has had the £50 credit on their bill this month yet I still haven't received mine.

Can you please explain what is going on and when i will receive my credit?

Re: Not Received Refer A Friend Credit

on ‎10-05-201717:33

Hi JT1985,

Thanks for coming back to me via private message.

I'm glad everything is all resolved for you now.

If you have any further issues, pop back and let us know. In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.

Re: Not Received Refer A Friend Credit

on ‎17-06-201703:15

I referred a friend through Refer a friend link and on 24th April. I didn't get the email confirming the referral but my friend got email from virgin media and he did the process via email. Until today (17/06/2017) We didn't receive £50 credit. thanks

Re: Not Received Refer A Friend Credit

on ‎24-06-201707:03

Hi I am having same problem here as everyone. Still haven't heard. Please require help and assistance. Tried online chat as well as speaking on phone 2 desperate occasions and online chat always busy doesn't matter what time day. Not good.

Re: Not Received Refer A Friend Credit

on ‎30-07-201715:52

Hi I signed up using a booth and they forgot to add my reference a friend from my sisters/brother-in-law account, so he suggested I ring up before I had my install i.e. before activation, and they said they'd said the refer a friend had gone through... This is the 3rd billing month and neither of us have heard anything yet.

Re: Not Received Refer A Friend Credit

on ‎05-08-201715:47

Hi,

I was referred by my friend and followed the link in the email that I got. I already got my first bill yesterday, but I can't see the 50 poundsterling credit on my first bill. Could anyone please make this clear for me?