(I’m the idiot in this story. I oversleep and am therefore in a rush all morning. As soon as I’m dressed, I rush to the bus stop where a bus is waiting. There are two different bus companies that use that stop, and their colour schemes are very similar. I’m in such a panic that I scurry onto the bus without really looking at what service it is and quickly whip out my pass. I show it to the driver and then start moving to a seat.)

Driver: “Hold on! Let me see that again!”

(I quickly step back and show him my pass. I know it hasn’t expired yet, and I figure the driver just wants to check everything.)

Driver: “You can’t use this here.”

Me: “But it’s good for another two weeks.”

Driver: “No, I mean you can’t use this on this bus. That’s a [Bus Company #1] pass. This is a [Bus Company #2] service.”

Me: “Oh, I’m so sorry! I was in such a rush that I didn’t even realise this was the wrong bus. I’m sorry I wasted your time.”

(I go to get off the bus when the driver waves at me, indicating I should sit down.)

Driver: “Go and take a seat.”

Me: “But… this is the wrong bus.”

Driver: “You’re the first customer I’ve had in a long time that has apologised and taken responsibility for your mistake, rather than shout at me or claim it’s my fault. You can have this ride on me. But just this once.”

(I was super embarrassed, but grateful for the driver’s kindness, especially when it was my fault — both for sleeping in and for not checking the bus before I got on. Because of him, I was able to get to work on time. Now, even if I’m in a rush, I always double-check the buses.)