Tag Archives: eCommerce Diploma

Speaking on the launch Joan Mulvihill, CEO of the IIA, highlighted the scale of the opportunity for businesses and interns alike. “With €4billion being spent online by Irish shoppers the opportunity for Irish retailers is enormous. But 75% of that is being spent with overseas retailers so much of that opportunity is being lost. The challenge is not in convincing retailers to develop an eCommerce proposition but rather in enabling them with the skills and knowledge to execute it. This course is ideal for retailer owner/managers to build that knowledge. Likewise, many retail sector workers have suffered during the downtown. This combined Diploma and Internship is a great way to adapt your retail and merchandising knowledge to fill the increasing number of eCommerce manager positions”.

Gordon Newman is the Head of Online Sales at Life Style Sports and a member of the IIA Working Group. He expressed his own difficulties in filling ecommerce positions. “One of the most challenging aspects of my role has been finding the right people with the right skills. People think they have to be web developers or social media gurus but this just isn’t the case. We really need great process and merchandising people with commercial acumen and Customer focus. A broad understanding of retail operations is just as important for an eCommerce specialist as getting to grips with the technical components. It’s why we are so supportive of this Diploma course and also why we are one of the businesses looking forward to taking an intern and with our proven record of internal progression there is a very real prospect of a job at the end of it”.

Mulvihill added “For anyone wishing to avail of the internship, we would encourage them to send us their CVs as soon as possible. Unfortunately, this course is not covered by any government programme so course fees are applicable.”

Internships will be granted by the businesses directly and subject to their respective interview procedures. On a case by case basis, depending on organisation requirements and candidate suitability, some internships may qualify for Jobbridge.

This course has been designed by the Irish Internet Association and its leading industry expert lecturers and practitioners. It is delivered in partnership with Irish Times Training.

If you’ve got customer information on file you will need to know in what form and for how long you can store it. You will also need to know for what you may use it. You will need to be fully aware of your obligations as a retailer vis a vis Trading Standards etc.. This module is painful but necessary!