[Kelli] Harman was ordered on March 13 to pay restitution to customers who responded to the agency's ads to model but didn't realize there was a fee required. Harman was also ordered to pay the attorney general's office more than $2,000 for civil penalties and the cost of the investigation.

Harman said the attorney general's office was acting for personal reasons and was being vindictive because a member of Creany's family was rejected as a model at one of her offices.

Creany said that no member of his immediate or extended family has ever had dealings with Excel or Harman and that her claims about personal motives were "absolutely untrue."

Harman said that in the days preceding and following the settlement, she repeatedly tried to reach Creany and the attorney general's office to work out the differences.

[...]

But Creany said Harman never approached him about working out the problem.

"She has never told us that she wants to meet with (the models) -- that's absolutely not true," Creany said. "She stopped payment, she's not paying restitution, so we're asking the court to stop her from doing it again."