The Latest User Reviews of Wallakers

When you buy a flat you can't choose your managing agent. Unfortunately Wallakers manage an awful lot of flats in Surbiton and surrounding areas. But they do not provide a service. I know of a block which has just cancelled Wallakers' services and another block where they do not provide a service unless it suits them and they are going to make money out of it in addition to their service charges which always remember to contact us about when it is due. Otherwise we do not exist. Their family do all the plumbing and building work and Mr Heald's daughter is working there as well. I would not recommend them as a Managing Agent under any circumstances.

I live in a mansion block flat in sw london which I purchased the leasehold 6 years ago. Wallakers have done absolutely zero for the annual service charge, they dont maintain the communal stairs or the garden, however they do send the bill without fail and they take no notice of any letters i may write and continue charging for items which they havent done. I would like to hear from anybody else who may have had similar issues with this reputable organisation!

Landlords and tenants beware. Wallakers are only going to work for their own interest. They are very efficient and friendly until the contracts are signed but then they will avoid your calls, problems take weeks to deal with and they do not give you a straight answer. They claim to manage properties but they do the bare minimum and leave gardens and homes in appalling neglect and then make the landlords pay for the repairs which could have been avoided with prompt care. These are the worst estate agents I have ever had to deal with.