Product:

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Quick Read

Verdict: The thin feature set and high price makes this just a bit better than average, but it does well on ease of use, which is important for all organizations.

Rating Breakdown

SC Lab Reviews

Reviews from our expert team

Features:

Documentation:

Value for Money:

Performance:

Support:

Ease of Use:

5/5

Summary

NetWrix Privileged Account Manager provides a web-based password repository for privileged accounts on Windows Server systems and shared Active Directory domain accounts, eliminating the need to use unsecure shared databases or XLS files for password sharing. The product enforces a password checkout concept with full audit trail of password ownership and history of operations. The Privileged Account Manager also performs automatic password maintenance where passwords are changed on a set schedule and service accounts are automatically updated.

This product is fairly lightweight and can be installed on any machine running Microsoft IIS. The installation takes just a few minutes and management is done through the web GUI. The GUI is simple to navigate, but we found that the product's simplistic layout was rather awkward to use. We also found the process cumbersome for importing systems into the product. It involved creating text files and doing manual imports using the discovery tool to import accounts.

We did find this product to integrate well into the environment. It can manage passwords and accounts from many sources, including Active Directory, database servers and routers.

The only documentation we received with this product was a PDF quick-start guide, which included a short and simple installation overview and basic configuration instructions. There were no screen shots or examples in the provided documentation and no other documentation was provided for the review.

NetWrix offers the first year of technical support free. Annual support after that costs 20 percent of the initial purchase price. Support includes access to eight hours a day/five days a week phone and email technical assistance.

At a base cost of $800 for the first admin account and $150 per additional user, we find this product to be an average value for the money. While we do find that it has some useful features, we also find it to be quite basic and we would like to see a broader feature set for the cost.

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