Table Of Contents

Searching the Global Directory

The Global Directory for Cisco CallManager contains every user within a Cisco CallManager directory. Cisco CallManager uses Lightweight Directory Access Protocol (LDAP) to interface with a directory that contains user information. This is an embedded directory supplied with Cisco CallManager. Its primary purpose is to maintain the associations of devices with users.

Using either a basic or an advanced user search, you can access the Global Directory.

Using Basic Search

The Basic User search utility searches the first name, last name, and user ID fields for matches of any substring that you enter as search criteria. For example, if you enter "li" in the search field, the search results would include users whose first name, last name, or user ID matches that substring, as indicated in the following list:

Last name

First Name

User ID

Johnson

Charlie

cjohnson

Ni

Liang

lni

Collins

Manny

mcollins

Lin

Mike

michaell

Ivey

Gabriel

Gabrieli

If you enter two or more substrings separated by spaces, the search will look for matches for any substring in any of the three search fields.

The following procedure contains information about how to use the Global Directory Basic User Search engine.

Procedure

Step 1 Choose User > Global Directory.

The User Search window appears.

Step 2 In the User Search field, enter the first name, last name, user ID, or substring of the user for whom you are searching.

Step 3 From the resulting list of matching names, click on the desired name to get specific information on that user.

Step 4 To modify this user information, update the appropriate fields as described in Table 44-1 and click Update.

Using Advanced Search

With the Advanced User Search utility, you can enter search criteria using three search fields and built-in Boolean logic to perform more complex searches.

If you enter two or more names or substrings separated by spaces in any one field, the search will interpret the request with the OR relationship operator, and will look for matches where any of your specified criteria is true. For example, if you enter "john jerry," the search will return all users whose first names are John or Jerry.

If you enter a substring in two or more search fields, the search will interpret the request with the AND relationship operator and look for matches where both criteria are true. For example, if you enter "Ling" for first name and `Chu' for last name, the search will return the user named Ling Chu.

Tips Use ORs with multiple entries in a single field, and ANDs across fields. For example, if you enter:

First Name: john janeLast Name: jones smithUserID: jjones jsmith

the search will be for (firstname="john" OR 'jane') AND lastname="jones" OR "smith") AND (userid="jjones" OR "jsmith").

The following procedure contains information about how to use the Global Directory Advanced User Search engine.

Procedure

Step 1 Choose User > Global Directory.

Step 2 Click Advanced Search.

The Advanced User Search window appears.

Step 3 In the appropriate fields, enter the first name, last name, and user ID search criteria of the user for whom you are searching.

Step 4 Click Search.

Note Click Refine Search if you want to further limit your search. When refining a search, you can enter new search criteria and then click Search, or click Reset to populate the fields with the last search criteria. Click Clear to delete all entries from the fields.

Step 5 Once the desired user appears is the search list, click on the user ID or name.

Step 6 To modify this user information, update the appropriate fields as described in Table 44-1 and click Update.