Certification Decision

World Certification Services Ltd has a process for controlling all certification decisions.

This includes granting, refusing, maintaining, renewing, suspending, restoring, withdrawing certification and for expanding or reducing the scope of certification. The following are a summary of process controls WCS has implemented:

All certification decisions are made by a certification manager / officer who are impartial from the audit activity.

Certification managers / officers are trained and knowledgeable in the relevant accreditation standards.

Decisions take account of evidence submitted from the audit team including reports and objective evidence.

Decisions take account of corrective actions submitted by a client.

Decisions are made after thorough review of all objective evidence submitted.

A certificate cannot be issued before the certification decision has been made.

Failure to submit corrective action could result in the decision to suspend and withdraw certification

Failure to agree to an audit could result in the decision to suspend and withdraw certification.

Failure to pay the certification / audit fee could result in the decision to suspend and withdraw certification.

Scope extensions usually require a special audit to cover the new area / activity.

The auditor was up-beat, positive attitude that allowed the audit process to run smoothly and efficiently . They have superlative knowledge of ISO which allowed her to communicate our needs to exceed as a company.

A big thank you must go to WCS and its staff for helping us achieve our goal of becoming ISO certified. The help we have received from the outset together with the knowledge and professionalism shown during both stages of the process have been first class. We look forward to working with you all in 2018.

We have found the WCS audit team to be very professional and diligent. Their attitude and sampling methods are intuitive and challenging. We value the relationship with WCS highly and would have no hesitation in recommending them to other companies.