The production of your custom pens will begin the following
business day after the order is placed, paid and proofed (if one is required).
When ordering, you must allow for shipping time (in route) via UPS. Standard
Ground shipping take approx. 1-6 business days (not including holidays or
weekends). Additional shipping
methods are available at checkout and will be added/adjusted to your invoice
and a copy emailed to you after your order is submitted to us.

** If you should have any special
instructions such as color, a font choice, a paper proof or any other instructions or
requests please
specify this under " Special Order Instructions " section
when you place the online order and checkout.

You can speak with us at anytime on our ONLINE
LIVE CHAT located at the top of every page.