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We facilitate the payment process to suit your personalized preference

Cary, NC Office

Home health care services in Raleigh-Durham, NC

How Can I Pay?

Options facilitates the payment process by providing a choice of payment methods for your convenience

We invoice for our services every two weeks in arrears.

We do not require a down payment

We do not require a deposit

We do not require advance payment

We trust you will pay your bill on time

We can mail, e-mail or fax the invoice directly to the client, their family, a Power of attorney, a trusted advisor or long-term care insurance company.

Our invoices are detailed with the dates and times of service provided each day

Most of our clients are “private pay” which means they submit payment directly to us each period. We accept:

EFT (Electronic Fund Transfer)

Checks with a credit card security

Credit Cards (Amex, Visa, Master card, Discover, Diners)

Many clients believe that Medicare, Medicaid and most employer-sponsored HMO and PPO plans will pay for home care services. The reality is that these plans only reimburse you for intermittent visits from a home care nurse on a temporary basis and only when your loved one has a specific qualifying medical diagnosis. In general, these types of insurance policies are not designed to pay for ongoing, hourly care giving services that are classified as “Long-Term Care.”

On the other hand, there are many other financial resources available in order to pay for ongoing care services. To name a few:

Employee-sponsored care giving stipends, such as “Back-Up Care” programs for employees who are adult caregivers and travel for work

Family trust funds

Workers’ compensation insurance

Catastrophic auto insurance

State-subsidized home- and community-based services, often referred to as “Medical Waiver” programs. (Age and income qualifications do apply.)

Since its inception in 1989, Options has participated with Long-Term Care insurance companies and various state and local programs. Today Options enjoys a close relationship with a number of insurance companies who use us as one of their Preferred Providers.

If you have a long term care insurance plan, Options trained personnel will verify benefits on your behalf, free of charge and without any commitment on your behalf. You may contact us for a detailed explanation of how we work with these companies to verify your benefits.

If your loved one is a U.S. veteran, we may be able to help them get benefits for home care from the U.S. Veterans Administration. For detailed additional information, you may visit our special section on Veterans Affairs.

Cary, NC Office

Home health care services in Raleigh-Durham, NC

"I want to take a moment to thank you for the wonderful service that Options provided to both my parents. Your agency was very responsive to their needs and matched us with wonderful caregivers. "

Nancy D.
Daughter of our care recipient
- Cary, MD

"I would like to take a few minutes to let you know how much your home care service and your care providers have meant to my mother and me. Your care providers have been so wonderful to my mother and have treated her with patience, understanding, and most important with respect. They have been very efficient and do things without being told. They are always so pleasant. Thank you for your concerns and staying in touch with my mother’s progress."

Linda B.
Daughter of care recipient
- Cary, NC

"I would like to thank you and your staff for three years of excellent care during my mother’s decline under Alzheimer’s and various other health issues. I would give your service my enthusiastic recommendation, and I feel that live-in care is superior in every way to other alternatives such as assisted living or nursing homes."

Richard R.
Son of care recipient
- Goldsboro , NC

"Thank you so much for sending Zillia to us. She was a perfect fit and did a great job. All of you have been so pleasant to work with, and Options will be at the top of our list as the need is surely to arise again."

Doris L.
Care recipient
- Raleigh, NC

"A “thank you” from me to you. As you’ve shown through another year, you are key to Loretta’s care. Lou and I so appreciate your work on Loretta’s behalf. "