TripAdvisor Traveler Rating:

3.05Cleanliness

3.05Location

1.05Rooms

1.05Service

3.05SleepQuality

1.05Value

3.05

“Not the Best Place in Town”

Dec 31, 2012Ray A, Sparwood

First rooms heater did not work nor did the TV. Moved to a second room where the heater worked but not the TV. Beds in second room are double size and not queen size yet we were charged for a queen rm.

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your feedback please note that your concerns are being looked into it is feedback like this that helps us to better our customer experience. We were having difficulties with our cable provider and some of the floors were not getting a clear picture. I ensure you that these matters have been corrected and we hope to see you the next time you are in Stettler.
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