What happens if my doctor prescribes a lens Sightbox cannot support?

Sightbox helps its members split up the cost of the exam, fitting fee, and lenses in monthly payments. The exam itself is a big part of the value of your membership and important for maintaining your health!

If you sign up for Sightbox and attend your exam, but then find that you need contacts that Sightbox cannot support, you will need to buy out of the membership by paying back the exam cost. Once you have reimbursed Sightbox for the cost of your exam your membership can be cancelled.

You will be able to keep your contact lens prescription and get it filled by your choice of providers.

Sightbox supports any major brand name of 1-day, 2-week, or 1-month lenses. We cannot support RGP, scleral, or quarterly lenses and we cannot fill prescriptions for Hubble lenses.