Using the Global Cash Portal

To access accounts via the platform, you must complete the Application and Authorization form, and have it approved by an authorized signatory. Indicate the name, address, phone number and level of access each individual should be granted for your account(s). Fax or mail the form to us.

Once we have received a completed application form we will contact each authorized user and provide the user IDs and passwords needed to log in.

To change an authorised signatory, the service team must be provided with written notification that verifies the authority of an individual to act on behalf of an entity.

Please email or call the Client Services Team on +(852) 2800 2792 in Hong Kong if you have any questions about making changes to your account.

Receiving monthly statements

Statements are produced monthly and are mailed on approximately the third business day of each month and made available on the Global Cash Portal. You can also apply for monthly statements and contract notes by sending a completed E-statement request form by fax to the Client Services team on
+ (852) 2800 4676.

Receiving account confirmations

A confirmation is automatically produced for every change in status to an account, in addition to each trade placed. The confirmation also shows:

Audit requests must be signed by a current authorised signatory of the account

Trades and Transfers

For a convenient desktop reference on opening accounts, trading and other daily transactions with J.P. Morgan, download our Doing business with us.

Trading deadlines and minimum investments

There is a wide range of investment minimums to meet your needs. Please refer to the prospectus for more information.

Fund name

Cut-off time

MMF Range

Under normal market conditions (Constant NAV pricing)

Under variable NAV pricing*

USD Treasury CNAV

17:00 New York

N/A

USD Government LVNAV

17:00 New York

15:00 New York

USD Liquidity LVNAV

17:00 New York

15:00 New York

GBP Gilt CNAV

10:00 London

N/A

GBP Liquidity LVNAV

13:30 London

13:00 London

EUR Liquidity LVNAV

14:30 Luxembourg

14:00 Luxembourg

AUD Liquidity LVNAV

14:00 Sydney

14:00 Sydney**

SGD Liquidity LVNAV

12:00 Singapore

12:00 Singapore**

* Subscription of Shares of LVNAV MMFs are normally carried out at a price that is equal to the Constant NAV of the relevant Class, provided that the Constant NAV of the relevant Sub- Fund does not deviate by more than 20 basis points from the Variable NAV of that same Sub-Fund. In the event the deviation exceeds 20 basis points from the Variable NAV of that same Sub-Fund, the following subscriptions will be undertaken at a price that is equal to the Variable NAV of the relevant Class.

For details on minimum subscriptions, holding amounts and additional subscription amounts please refer to
Doing business with us.

Placing a purchase

Trades must be placed before the fund’s trading deadline. Please know your fund, account number and the exact amount of the trade. You are advised to place trades as early in the day as possible and to provide J.P. Morgan with advance notice of large trades.

We must receive a specific trade order for all purchases into your fund account. The purchase order can be placed by fax through our Service Centre or the order can be placed online via our Global Cash Portal.

Setting up multiple wiring instructions

You may establish multiple wiring instructions at the time of account opening or add them at any time.

Placing a pre-advice phone call

Pre-advice calls assist the J.P. Morgan portfolio managers with managing large inflows/outflows within the fund, thus providing protection for all shareholders against unexpected flows. Wherever possible, it is requested that you provide notice as soon as possible.

To place a pre-advice call, contact your Client Services team. Your Client Services team will relay this information to the appropriate group.

This information should include the name of your organisation, approximate amount of the transaction, and for a purchase, the length of the investment.

Getting dividend payouts

For money market funds, dividends accrue daily and, depending on which option you choose, will be reinvested or paid out on the first business day of each month.

If you redeem your entire balance during the middle of the month, dividends that have accrued up to that day will be paid out along with the redemption payment.

Redeeming fund shares

J.P. Morgan Asset Management is the only institutional money market fund provider who systematically provides same day settlement for USD, EUR and GBP redemptions to all of its clients during Asia business hours.

If your order is accepted before the cut-off time, proceeds will be transferred that same business day in the time zone of the currency’s home country.

To benefit from an early payment service, please submit your redemption by 13:00 HKT. Your correspondent bank will receive an "early MT103" advice for US dollar payments from J.P. Morgan Asset Management. Normally, this allows your bank to apply our payment during Asia business hours in time for an onward transfer same day, if required.

Any changes to your payment instructions for redemptions must be requested in writing by your authorised signatories (on company or firm letterhead). For your added security, call backs from the Client Services team will be performed before proceeds are paid out. Please call +(852) 2800 2792 if you wish to make any other changes to your account.

Wiring funds

Payments for subscriptions must be made to the bank accounts shown here.

Transacting in the fund

You can deal in the funds by sending a completed Liquidity Fund (Acc.) transaction form, Liquidity Fund (Dist.) transaction form or Managed Reserves Fund application form (located below in Documents) and fax to the Client Services team on + (852) 2800 4676 or through our Global Cash Portal, SWIFT or FTP file exchange. Trades placed and accepted before the fund's trading deadline will be processed the same day.

J.P. Morgan Asset Management

J.P. Morgan

For Professional, institutional or wholesale investors use only. Not for Retail or Public Use or Distribution.

J.P. Morgan Asset Management is the brand for the asset management business of JPMorgan Chase & Co. and its affiliates worldwide. This website is issued by the following entities: in the United Kingdom by JPMorgan Asset Management (UK) Limited which is regulated by the Financial Conduct Authority; in other EU jurisdictions by JPMorgan Asset Management (Europe) S.à r.l., Issued in Switzerland by J.P. Morgan (Suisse) SA, which is regulated by the Swiss Financial Market Supervisory Authority FINMA; in Hong Kong by JF Asset Management Limited, or JPMorgan Funds (Asia) Limited, all of which are is regulated by the Securities and Futures Commission; in Singapore by JPMorgan Asset Management (Singapore) Limited which is regulated by the Monetary Authority of Singapore; in Japan by JPMorgan Asset Management (Japan) Limited which is a member of the Investment Trusts Association, Japan, the Japan Investment Advisers Association, Type II Financial Instruments Firms Association and the Japan Securities Dealers Association and is regulated by the Financial Services Agency (registration number “Kanto Local Finance Bureau (Financial Instruments Firm) No. 330”); in Australia by JPMorgan Asset Management (Australia) Limited which is regulated by the Australian Securities and Investments Commission. Accordingly this website and the information contained herein should not be circulated or presented to persons other than to professional, institutional or wholesale investors as defined in the relevant local regulations. The value of investments and the income from them may fall as well as rise and investors may not get back the full amount invested.

Opinions and estimates offered constitute our judgment and are subject to change without notice, as are statements of financial market trends, which are based on current market conditions. We believe the information provided here is reliable, but do not warrant its accuracy or completeness. This material is not intended as an offer or solicitation for the purchase or sale of any financial instrument. The views and strategies described may not be suitable for all investors. This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, accounting, legal or tax advice. References to future returns are not promises or even estimates of actual returns a client portfolio may achieve. Any forecasts contained herein are for illustrative purposes only and are not to be relied upon as advice or interpreted as a recommendation.