The only complaint was there was no lift and had to drag my luggage up to fourth floor. Did get lots of exercise walking up and down

Good

Jul 2018

7.1

Modern hotel spacious rooms

The AC units of all rooms were not working at all with a temperature of 90 thanks God we did not spend much time at the facilities.

Okay

Jul 2018

4.6

The staff, although none of them could speak English, were very attentive and helpful.

No room service at all (we stayed 3 nights and nobody came to clean, replace towels or toilet paper), the air conditioning didn’t work (and it was really hot , we barely could sleep at night). We had our bathroom flooded the whole staying because of a leaking in the shower box.

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About

Overview

In the heart of Kazan, Karat Hotel is within a 5-minute drive of Central Market and Kazan Federal University. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and a safe deposit box at the front desk.

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