Operations Support Specialist
Salary

The median pay for Operations Support Specialists comes out to approximately $44K per year in the United States, but employers in New York offer the most; the average salary in that city is around $58K. Operations Support Specialists will also find cushy salaries in Washington (+27 percent), San Francisco (+27 percent), Chicago (+23 percent), and Seattle (+15 percent).

XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).

XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).

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Job Description for Operations Support Specialist

The operations support specialist position requires different skills depending on the company and position. Potential responsibilities include accounting, scheduling, and other bookkeeping; several universal responsibilities are the ability to type quickly and accurately, a basic knowledge of computers and software relevant to the position, and the ability to adapt to new software quickly. The tasks handed to an operation support specialist can change even throughout the day. Operation support specialists often work under executives and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties; good communication skills and the ability to rapidly record information verbatim are important.

Although a degree may not be necessary, some employers seek an operations support specialist with an associate’s or bachelor’s degree in administration, English, business, or a similar field. These specialists typically must have relevant work experience. Basic math skills may be important, as operations support specialists may handle payroll management or financial record-keeping.

Operations Support Specialist Tasks

Monitor for problems, taking immediate action where possible and escalating when required.

Interact with clients, resolve problems, and provide information.

Perform, organize, and streamline operational tasks to reduce the potential for errors.

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Popular Employer Salaries for Operations Support Specialist

J.P. Morgan Chase & Co. (JPMCC), Waste Management, Inc., Charles Schwab & Co., Inc., Wells Fargo Advisors Financial Network, LLC, and Wells Fargo & Co. are all popular places to work. Those at Charles Schwab & Co., Inc. can expect to make the most, with the company offering a median salary of $41K.

Offering a median of only $32K, J.P. Morgan Chase & Co. (JPMCC) pays the least. Moreover, the compensation range seems pretty narrow; employees make $22K on the lower end and $50K on the higher end.

Popular Skills for Operations Support Specialist

This chart shows the most popular skills for this job and what effect each skill has on pay.

Survey results imply that Operations Support Specialists deploy a deep pool of skills on the job. Most notably, skills in Process Improvement, Project Management, Operations Management, and Training are correlated to pay that is above average, with boosts between 11 percent and 15 percent. Those listing Banking as a skill should be prepared for drastically lower pay. Data Processing and Office Administration also typically command lower compensation. Those familiar with Microsoft Excel also tend to know Data Analysis and Data Entry. Those proficient in Microsoft Office are, more often than not, also skilled in Customer Service.

Pay by Experience Level for Operations Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Operations Support Specialists with a lot of experience do not necessarily enjoy more money. Salaries for the relatively untried average out to around $39K, but survey participants with five to 10 years of experience earn a significantly higher median of $42K. After working for 10 to 20 years, Operations Support Specialists make a median salary of $46K. Folks who have racked up more than 20 years in the field report incomes that aren't that much higher than less experienced individuals' earnings; the veterans make just $49K on average.