Customer Reviews

As a single mom making a move across country with two children, U-Pack was the absolute best option ever. They don't count weekends in the time you have to load or unload so we had FIVE days to load and FIVE days to unload our trailer. This gave us plenty ot time since we did much of it ourselves. All the way from Colorado to North Carolina and the only casualty was a clay cooker that broke due to my packing, not U-Pack. Everything else arrived in great shape. I highly recommend them! So much less stress than than trying to move yourself.

Recently hired U-Pack to move our son's furniture from MI to FL. We used a ReloCube and the process and overall experience was excellent. The website and reservation experience with the customer service rep was great. The entire process worked as described from drop off of the cube at our home in Michigan to ultimate delivery to Florida. I found the online Dashboard very helpful in tracking every step of the cube's transit. The cube even arrived a couple of days ahead of schedule! This was my first time coordinating a long distance move and I would definitely hire U-Pack again.

This is the second time we have used U-Pack and we will continue to use them for moving. Customer service was good, prices are excellent, and everything happened as expected. We were not sure if a 28' trailer would be enough for our 4 bedroom house and shop so U-Pack sent us two trailers. We ended up using all of one and part of the second. At our destination, we could only fit one trailer in the driveway at a time. The delivery company (ABF) accommodated us very well, switching out the trailers... See More as needed. The trailers have plenty of attachment points so the load can be secured throughout. Note that the ramps are grated so one needs a cover board or plate to roll anything with small wheels into the trailer. Hand trucks work fine on the grating, but we had trouble with moving dolly wheels. On the other hand, there was no danger of slipping on the grating. The web site has plenty of good advice and great tools for estimating space and equipment needs. A few details: moved from IL to OR. Used four 2000' rolls of shrink wrap, eight boxes of newsprint, about 60 ratchet straps, 150 blankets and pads, ten friends to load (one a pro), five to unload, about 100 bins (the heavy duty black ones with yellow tops work - the regular Rubbermaid type collapse under the weight), and we don't know how many boxes. The worst damage was to our grand piano - which we paid to have packed and loaded professionally - maybe should have handled the piano ourselves. Only other damage was because we ran out of blankets at the end and elected not to get more (late, and too far to go) so had some abrasion marks where items rubbed together - as expected. Hope this helps someone else looking to reduce the cost of moving.

U-Pack was excellent with my move down to the details. I recommend them highly. I really appreciated the great communication and tracking of the container especially since there was a lot of travel involved and a hurricane on the loose destined for my arrival to SC. The customer service was great and the pickup and delivery driver were gentleman and very professional. Thanks U-Pack.