[image url=”http://cache.gawkerassets.com/assets/images/lifehacker/2010/04/change_dropbox_location.jpg|>Windows/Mac/Linux: Dropbox lets you change the location of your automatic syncing folder, but doesn’t let you change the name. For those hoping for a harmonious dual-boot system, or just fine-grained control, that’s problematic. A tiny little app saves the day.

It’s no great revelation that telephone company service often sucks. Now the Australian Communications and Media Authority (ACMA) is launching a major inquiry into just why so many companies are so awful when it comes to dealing with their customers.

Fact: Lifehacker readers have bigger social lives online than offline, tweeting, Facestalking, YouTubing, Gmailing and reading Lifehacker. Motorola knows who you are and has just released two new smartphones that are as social as you are. This one’s called DEXT.

No airline can be held responsible for the recent ash-induced delays in flights to and from Europe, but they have displayed remarkably divergent attitudes to communicating with customers. Gartner’s Jeffrey Mann contrasts the differing approaches of KLM and Air France to the crisis.

A belated note that Lifehacker scored a Highly Commended gong in the Best Personal Technology Site category at The Lizzies (or more formally the Red Rock Consulting IT Journalism Awards), which recognise the best in Australian technology publishing. Our thanks to the judges, and an even bigger thanks to our readers for your support and tips — keep them coming!