...resolving issues, and managing the issues to conclusion. * General knowledge of office machinery, perform a wide variety of clerical tasks in support of the business CANDIDATE INTANGIBLES: Success Profile: A person who has a friendly personality, who is...

...claims and payment inquiries - Heavy inbound calls will be from claims providers, hospitals and pharmacy - Some research and clerical duties as needed QUALIFICATIONS - Experience with inbound calls - must be able to handle 80 calls/day - Customer Service...