Testimonials

I have been working with James and the team at HeadStart IT for a number of years and have always found them reliable, friendly and more importantly knowledgeable. They explain all the computer jargan that usually goes over my head in easy to understand emails and dont laugh when i ask them the most basic of questions! I have recently started my own business and have been very happy and comfortable refering them to my clients. I couldnt work with out them!

Testimonials

We have been using Headstart for several years and continue to be impressed with their professionalism and level of service.Having encountered major problems whilst using cloud-based IT systems through a different supplier, we made the decision to move to a system entirely managed by Headstart just over 1 year ago. This is a move with which we have been very pleased.

James and his team are reliable, knowledgeable and extremely helpful. We would have no hesitation in recommending Headstart to another company.

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Clive Corlett

Ashley at Headstart has looked after my IT needs for the last three years or so, and has provided me with excellent service and advice whenever I have needed to call on him, whether it's to sort out problems or replace equipment.

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Our clients include several of the world's largest financial institutions and they just don’t accept IT failure as an acceptable reason for lack of delivery, so our business continuity systems are critical to our business. Thank you for improving them to a degree that our clients are happy with, and we can rely on.

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As a small business owner with little IT knowledge I rely on Headstart IT solutions for fixing problems when things go wrong and advising me when I need some independent, reliable expertise. They are friendly, quick to respond and knowledgeable. I always feel that, with Headstart, I can get instant, reliable and affordable support

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The Headstart team have been a source of invaluable support throughout the growth of our business. James’s knowledge and advice have helped us develop the infrastructure capable of supporting our business requirements across multiple locations whilst his team have always offered prompt, efficient and practical support and assistance. I would have no hesitation in recommending Headstart to any business, large or small, new or established.

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I have used many IT companies throughout my time in business and James and the team at Headstart IT are one of the most efficient, hardworking and reliable company I have had the pleasure to work with. In addition they are genuine down to earth and their presence is a pleasure to have around the office when required.

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Denham Design

Great service, wasn't made to feel entirely stupid after my IT mess up, and they solved the problem! Would highly recommend. Thanks guys!

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David Forest

Review of the service provided by Ashley Keshodia of headstart IT Solutions on 1st February, 2013

When I lost my internet connection on 31st January, 2013 I was in despair. Next morning I phoned my web designer, Paddy Gormley, who told me that his wife had been very impressed by the service provided by Ashley at the Harley Street office where she works. He gave me the phone number of headstart IT Solutions and when I phoned them Ashley, who was on the phone at the time, soon rang me back. I was hoping he would come to my home and sort out my problem but he said he might well be able to sort it out on the phone. 45 minutes later l was the happiest of men with my Apple MacBook working again at what I thought was a very reasonable cost.

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Paula Lane Oak Hill Community Nursery

James, Ashley and the team at Headstart have put my faith back in to IT support. Their communication is clear and jargon free. They provide an excellent, efficient and professional service that I highly recommend.

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As soon as we signed on with Headstart, James and the team have provided an excellent level of service. Our initial IT requirements were quite minimal, but these have grown more and more as our business expands. We have thrown quite a few challenges at Headstart, including remotely setting up European offices and installing new software systems, but nothing seems to be too big or too challenging. The team is always able to come up with a solution.

How refreshing it is to call an IT company and always hear a friendly, helpful voice. I certainly appreciate their patience with us, as well as their ability to explain technical issues in a simple, straightforward manner. Someone is always there to pick up the phone and the response time is quick and efficient. I would highly recommend Headstart.

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I have used Headstart for over five years and since using them I have had fewer computer problems as the service they deliver is so thorough.

As the director of a training company it is vital that my computer system functions at all times and knowing that the people at Headstart will help in the evening is an added attraction to their excellent service. In short they are: punctual, polite (never patronising!), excellent value for money, honest, good problem solvers and a technically skilled team.

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You did a very thorough job last week and we are already enjoying better efficiency

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Sylvia Rose

I have been using Ashley at Headstart for the last few years and he has been an absolute wonder in sorting out my IT problems, and also in giving me help and advice when I needed a new printer and computer - he even transferred everything I had on my old computer to my new one and gave me additional sites which have proved invaluable and which I didn't know I needed! I can't recommend him highly enough

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Mozambique High Commission

All of us at the Mozambique High Commission are happy with your services. You have been efficient and diligent whenever we come to you for any query.

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Greg York

“I'm delighted to report that the WiFi system is working extremely well and we now have very satisfactory reception throughout the house as well as in the garden office. It's a little slower at its furthest limit, of course, but still perfectly acceptable. So I'm most grateful for all your kind help and advice.”

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Mr NR Windsor

This is to acknowledge with thanks the technical assistance I received from Mr James Wilson of Headstart IT Solutions in removing a very troublesome virus which attacked my computer a week ago.

The virus concerned was called Security Tool and very craftily masqueraded as though it originated from McAfee. The message which popped up whilst I was in the midst of composing a letter informed me that my computer was under extreme threat by a worm which was about to transfer all my credit card details.

It panicked me into pressing the "Remove" button after which I discovered to my horror that I could not access Outlook Express, Internet Explorer or any of the other programs.

I was faced with the prospect of losing all the files, pictures and correspondence I had saved over the years and it was only with Mr Wilson's help that I was able to remove the virus and restore my computer to normal working thus saving all my files and the considerable cost of repairing or even buying a new computer.

I have no hesitation whatsoever in recommending Mr Wilson to any potential customer as I firmly believe that he can be relied upon to give sound, honest and cost effective advice on any IT solution they may face.

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I am pleased to recommend the services of headstart who have of the last 5 years provided consistently high service in the maintenance and procurement of out IT system. They are polite, informative and a pleasure to deal with always overcoming the aggravating nature of computers.

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Susan Westwood OKBYME

Ashley was quite simply brilliant ... knowledgeable, patient, kind, and most importantly came with more solutions than I had problems ... a unique balance of EQ and IQ ... very rare

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Due to the nature of our business we use a cloud hosted server, however we have been using Headstart IT Solutions since January 2013 to support our local network and workstations and the connection of printers etc to the hosted server.Headstart IT do the IT work that the hosting company don’t help us with, they are prompt, helpful, friendly. They will even deal directly with our hosting company on technical matters so we can concentrate on servicing our client’s needs.They provide the personal touch that we find important when we deal with our clients and if the hosted server solution was not so suitable for our business model we would not hesitate to engage Headstart to setup and maintain a local server for us.I would recommend them without hesitation to any business who are looking for a good IT company.

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I use Headstart IT Solutions for all my PC issues and their service is excellent. I am particularly happy with the Exchange service which Headstart recently implemented for me. It allows me to send and receive email and update my calendar from all of my devices. Headstart set up the service for me very quickly and provided excellent instructions to configure the rest of my laptops.

James and his team are extremely knowledgeable and always helpful in providing either quick advice or solutions to complex technical issues. I highly recommend Headstart to anyone who requires IT support as I have a great deal of confidence in their services.

Testimonials

Freelance writer - anonymous

I’m a sole trade and regard Headstart as my IT department. Whenever I have an IT problem or query, I turn to them for help. They’ll always consider a number of options and have – thus far – always found a solution. They’re smart, they’re prompt and they’re good. Now where are the human resource people...?

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Gordon Baker

Headstart IT Solutions have been looking after my IT needs for several years. They have always given me good friendly advice and service. I have found them particularly helpful with advice on new equipment purchases, as well as with trouble-shooting. They respond quickly and efficiently, look for and usually find practical solutions and try hard to explain technical problems in language that I can understand. I would have no hesitation in recommending them.

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Lewis Travel Services and the MOT Factory Ltd have used the services of Headstart for our computer and IT needs for many years. We have always found them to be most helpful and their response to any queries and questions is always extremely quick. If a visit to our work place is needed, they manage to see us at very short notice. The staff are always friendly and polite and it is good to be able to use a local company.

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As a small UK-based charity without the capacity for our own IT department, the service we have received from Headstart has proved invaluable. With several staff and consultants who work off site, and some who frequently travel, the flexibility Headstart provides, and their willingness to help with all kinds of issues from fixing relatively trivial software problems to sourcing hardware systems, is always useful. Headstart is very much a part of our support team and we know we can rely on them.