RoomsMake yourself at home in one of the 100 air-conditioned rooms featuring microwaves and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Rec, Spa, Premium AmenitiesPamper yourself with onsite body treatments or enjoy recreation amenities such as an outdoor pool. Additional amenities include complimentary wireless Internet access, wedding services, and a television in the lobby. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

DiningEnjoy a satisfying meal at a restaurant serving guests of Esplendor Panama. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary hot/cold buffet breakfast is included.

Business, Other AmenitiesFeatured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Planning an event in Panama City? This hotel has facilities measuring 400 square feet (37 square meters), including meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

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Know Before You Go

A resort fee is included in the total price displayed.

Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

The charges below are included in your overall room price:

Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:

24-Hour Front Desk

ATM Machine

Complimentary Coffee

Dry Cleaning Service

Elevator / Lift

Express Check-In

Express Check-Out

Free Breakfast

Hypoallergenic Room Available

Laundry Services/Laundry Facility

Lounge/Bar

Multilingual Staff

Outdoor Pool

Poolside Bar

Porter / Bellhop

Shuttle To Airport (surcharge)

Wedding Services

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

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Esplendor PanamaHard Times at the Hard Rock

Bruce S
from Westchester County, New York

Submitted on 10-07-2016

What a disappointing experience!! Upon entering the Hard Rock I was immediately struck by the cool interior decor w rock paraphernalia on the walls and clever song quotes on the wall. Unfortunately, that's about it for this pathetic place. From the flooded bathroom when we arrived in our room, to the lack of towels, the malodorous hallways and the general lack of attentive service this hotel should be avoided at all costs. Remarkably, when we were at the pool (4 whirlpools only one of which...
What a disappointing experience!! Upon entering the Hard Rock I was immediately struck by the cool interior decor w rock paraphernalia on the walls and clever song quotes on the wall. Unfortunately, that's about it for this pathetic place. From the flooded bathroom when we arrived in our room, to the lack of towels, the malodorous hallways and the general lack of attentive service this hotel should be avoided at all costs. Remarkably, when we were at the pool (4 whirlpools only one of which worked but w tepid water) an assistant hotel manager was walking from guest to guest taking down their complaints and trying to deal w them. Clearly this hotel needs new management or just to be put out of its misery. In any event, choose another place in Panama City.
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Esplendor PanamaLove it!

RocioA
from Boca Raton, Florida

Submitted on 31-08-2016

Customer service is excellent! I didn't need to go out for food or amenities. There is always music and party at the pool floor with the city view and there are more restaurants across the street. Love it!!

Esplendor PanamaPanama

ajrenteria
from Miami, Florida

Submitted on 03-09-2016

This hotel is very highly recommended for the activities offered in the hotel. There is s huge shopping center attached to the hotel. Plenty to go and many activities to get the guests together and socialize

Esplendor PanamaFantastic Property

Salvatore M
from

Submitted on 05-09-2016

Great property, great staff and great location. Many places to choose from but this is the place! Accommodating staff, friendly service and many amenities to enjoy your stay. Would definitely return! A couple of drawbacks, but who is perfect?

Esplendor PanamaGood hotel but !

thibautlb
from

Submitted on 08-09-2016

It is not the first time I stay in Hard Rock Panama ... The hotel is very nice : breakfast is one of the best I have seen! The gym is fantastic and open 24/7, the swimming pool is great ... The wifi very fast ...But : they have a problem with lifts ! You always wait ... It looks like the program running the lift is a bit lost when it comes to send a lift to a specific floor ! This is painful when you try to take a lift during rush time ! Also in the room there are not enough strong lights ...The...
It is not the first time I stay in Hard Rock Panama ... The hotel is very nice : breakfast is one of the best I have seen! The gym is fantastic and open 24/7, the swimming pool is great ... The wifi very fast ...But : they have a problem with lifts ! You always wait ... It looks like the program running the lift is a bit lost when it comes to send a lift to a specific floor ! This is painful when you try to take a lift during rush time ! Also in the room there are not enough strong lights ...The ambiance is a bit dark ... They should first install a master switch to turn on all the lights...
Without these 2 problems I would rate 5 ...
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Esplendor PanamaBeautiful hotel

Samer M
from Tampa, Florida

Submitted on 12-09-2016

Beautiful hotel, very clean very modern in a good location. If you love to party you don't have to leave the property, from daytime at the sky swimming pool and the night at the open roof night club. You will enjoy every minute at this hotel.

Esplendor PanamaHard Rock

Kara B
from

Submitted on 17-09-2016

Such a great hotel with amazing views!!! Top class buffet breakfast and some very yummy in house restaurants! I we didn't want to leave the hotel for anything we didn't have to!!! Also lovely nail salon with great service!!!! Beds are very comfy rooms are spacious with amazing shower! Felt like royalty!

Esplendor PanamaRuined Wedding Vacation

Trisha S
from

Submitted on 20-09-2016

Decided to have my wedding here because my family is from Panama so I booked this hotel as well as 60 guests that traveled from around the U.S. to Panama. My husband and I went there twice before the actual vacation was to take place and they treated us great. Accommodations for our wedding/vacation included all inclusive for guests and myself. Took me a while to write this because every time I think of this place, I break down and cry. The details are listed below.
The horror:
1) When we g...
Decided to have my wedding here because my family is from Panama so I booked this hotel as well as 60 guests that traveled from around the U.S. to Panama. My husband and I went there twice before the actual vacation was to take place and they treated us great. Accommodations for our wedding/vacation included all inclusive for guests and myself. Took me a while to write this because every time I think of this place, I break down and cry. The details are listed below.
The horror:
1) When we got there, my guests were scattered throughout the hotel on different floors. You are not able to go to the floor that your room is not on due to security measures. This made getting to everyone very difficult.
2) The buffet that was included in the all inclusive was not available to my guests besides breakfast. The communication with the hotel and myself stated that the buffet would be available for breakfast lunch and dinner. Come to find out, someone made the decision to have it open only based on the amount of guests were staying at the hotel.
3) In an attempt to accommodate, the food manager made the restaurant by the pool available for our guests in the all inclusive package. The staff at this location by the pool would pretend that they didn't understand English and when you spoke to them in Spanish, they would speak to you in English. Very much prejudice.
4) Being that my lawyer was with us to attend my wedding, she was able to get all of my guests the luxury all inclusive package for the rest of our stay. This was to include top shelf liquor as well. Long story short, some of the staff at the Bar on the first floor by the entrance and at the pool (always an issue with the workers at the pool) decided that diet coke was not included in a luxury all inclusive plan. Also certain drinks such as Hennessy was not included even though the manager assured us it was.
5) The best man lost his room key and my friend went with him to the front desk for a replacement (they were staying on the same floor). The reception told the best man that he has to pay $170 for my friend to stay. Being offended, my friend informed the receptionist that she was not a prostitute and that she had her own room on the same floor.
6) Being fed up of having to run to management every time the staff decided not to give what was due, one manager threatened to call the police on me after I spent thousands of dollars on my wedding for this location as well as my guests who the hotel profited thousands from as well. She did not understand why I was fed up with them.
7) The night after the wedding, a few people gathered in the best man's room for cards and drinks. Security called to inform the best man that he is going to be charged $120 for each person in his suite and that they watched a lot of people go to his room. When trying to explain to security that every person in his suite is a guest of the hotel, they magically did not speak English anymore.
8) The staff at the pool hovered over my guests each day but not once walked to wear the guests of lighter skin color were. Very uncomfortable for everyone.
9) The staff on the 62nd Floor is just as prejudice as the staff at the pool. They speak to you in Spanish when you speak to them in English. When you speak to them in Spanish and they speak to you in English. After my reception and the manager instructed us to go to the top floor for photographs, the staff at the 62nd floor said that my daughter (flower girl) could not go there because they serve liquor. The manager told the wedding party that there are different areas for us to take pictures where there are no bars. After going back and forth, my wedding party barged through the barricade and proceeded to take the pictures. When the manager that told us to go there arrived, no one apologized to us after he confirmed that he instructed us to be there.
After it was all said and done, my lawyer was able to get us a voucher to cover our expenses for staying at this establishment. She was told that we could use it at any hard rock. The voucher paper said to be used at Panama Megapolis location. I would never stay there a day in my life. I was not able to enjoy my guests that came to witness my marriage because I was battling the racism and foolishness of the staff. These establishments want to throw vouchers and gift cards at you as if that will take away horrid memory of what my guests went through in association for my wedding. There are plenty of hotels to stay at in Panama. This hotel will never get a penny from me or my family ever again. Go to the Hard Rock Cancun, they treat you like royalty.
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Esplendor PanamaAmazing hotel

Rashad I
from cairo

Submitted on 25-09-2016

Very special hotel , you can see all modern panama and the canal of Panama from the high room , nice food , very energetic hotel and having the Hard Rock Cafe is a plus. I have been here 2 times and it's always great.

Esplendor PanamaOne week vacation

Fernando S
from

Submitted on 29-09-2016

Love hard rock hotel is the best in Panama went to see other hotels in the area, but this one is the best, beautiful restaurants, and delicious food . The discos are excellent very modern music, nice business people. The personnel is wonderful. I will definitely come back again.

Esplendor PanamaExcelent choice

Cinci_cap
from Santiago, Chile

Submitted on 29-09-2016

A little bit afraid of the glam the name has was hesitant to book it.
Totally miss represented by me. Awesome hotel with great commodities. Huge pool in 15th floor. Great Roos with excellent views and awesome staff that was there when need it.
Great location. Close to restaurants and shopping. Have found a good spot in Panama to rest my head.
Try it. Hope you are impressed like I was.

Esplendor PanamaTinnitus for life with horrible music

VictorHan
from

Submitted on 30-09-2016

We went for an event that included multiple venues at the hotel, dinner and live music. It was horrible all around but, as requested by tripadvisor, I will focus this review on the bar at the top which I see is reviewed multiple times in this section.
The place promised great views, great music, and pre booked drinks. We got nothing.
We got blasted with the most godawful sound of pure distortion (not rock, and not even music) that gave a bunch of us life changing tinnitus (permanent humming ...
We went for an event that included multiple venues at the hotel, dinner and live music. It was horrible all around but, as requested by tripadvisor, I will focus this review on the bar at the top which I see is reviewed multiple times in this section.
The place promised great views, great music, and pre booked drinks. We got nothing.
We got blasted with the most godawful sound of pure distortion (not rock, and not even music) that gave a bunch of us life changing tinnitus (permanent humming in the hears). Imagine putting a bunch of 5 year olds with play guitars shrieking as loud as they can and blasting that with megawatt amplifiers through your old grandma speakers into your ears. That level of distortion.
But that is not all: we pre-booked the drinks and a table at the bar. All we got at the table was a tiny sheet of paper with barely any choices for drinks. "Want a wine? A cocktail? No no, there is only the most awful champagne and vodka you ever tasted served for 500 USD a bottle available for your table. Oh! And you thought you had pre-booked a specific price? Too bad, here is a bunch on endless extras and prices that had nothing to do with your pre-booking."
Due to bad management from the staff we had to go up and down the whole hotel some three times, up and back to the lobby of the building. That in itself was another issue that I might review in another section but to keep the review focused: it suffices to say that the bar is a death trap in case of an emergency with only one very narrow identifiable exit for 4 rooms.
Regarding the view: due to the dirty thick-glass walls, large roof enclosures (only partially open) and the darkness of the surrounding city (someone forgot to pay the bill?), you have to glue yourself to the glass to see any view at some specific places or to take a photo to send home... You feel like you are inside a claustrophobic apartment rather than in what you thought would be an open space.
No one else seemed to be enjoying the place. No smiles, no talking as you are being deafened, one or two people trying to dance in the middle of the allocated chairs.. nothing to see... it had no soul.
Avoid or good luck!
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Esplendor PanamaFun place!

Whitnee B
from Texas

Submitted on 12-10-2016

I visited this property with a group. We were here to have fund and find outdoor adventure. The hotel was nice and lively. Some of the group purchased the all-inclusive package and some did not. The all-inclusive package was not like some properties with unlimited meals, etc. There were restrictions that applied that would not be ideal for anyone planning to spend the days out exploring. We were near the mall and other restaurants. We wanted to get a local feel, so we did a lot of exploring....
I visited this property with a group. We were here to have fund and find outdoor adventure. The hotel was nice and lively. Some of the group purchased the all-inclusive package and some did not. The all-inclusive package was not like some properties with unlimited meals, etc. There were restrictions that applied that would not be ideal for anyone planning to spend the days out exploring. We were near the mall and other restaurants. We wanted to get a local feel, so we did a lot of exploring. To do the adventurous excursions, we had to travel at least one hour. We used The Real Panama Tours for excursions and she picked us up right at the Hardrock. It is located in a very busy area, so it was nice to be picked up right at the hotel. Also, the rooftop pool had amazing views.
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Esplendor PanamaHard Rock Awesome

Diego F
from Ecuador

Submitted on 13-10-2016

I stayed on floor 38, the room were very clean and spacious and a great view to all city, all hotel its great because have things that make diferent, and you can apreciete many history of music, I recomend this place if you visit Panama.

Esplendor PanamaGreat place to stay

Kim Z
from Amsterdam, The Netherlands

Submitted on 13-10-2016

We had booked a room with two beds for three adults (with option for extra roll in bed), but that didnt worked out for us. Beds were to small and the extra bed wasnt a bed you want to sleep on. So after seeing multiply rooms we refused, we got the 1 bedroom suite and that one was great. The breakfast buffet is awesome, healthy and more of the price worth. The activities at the pool were fun and the people who works here are very polite and always want to make sure you are satisfied. We stayed he...
We had booked a room with two beds for three adults (with option for extra roll in bed), but that didnt worked out for us. Beds were to small and the extra bed wasnt a bed you want to sleep on. So after seeing multiply rooms we refused, we got the 1 bedroom suite and that one was great. The breakfast buffet is awesome, healthy and more of the price worth. The activities at the pool were fun and the people who works here are very polite and always want to make sure you are satisfied. We stayed here a week and we would book it again for sure if we go to Panama City again.
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Esplendor PanamaBest service in Panama!

celisha d
from Dawson Creek, Canada

Submitted on 16-10-2016

From start to finish, was awesome service...an art form that is not entirely embraced in Panama City in my opinion. The crew at the pool bar (janitimar & uciel especially) were fantastic ...welcoming and engaging. Would go back in a heartbeat . The views stunning and room was wonderful. What a treat. My only bother while there was they were painting on my floor, and the fumes were rather overbearing!

Esplendor PanamaHappy vacations

Pamela D
from Puembo, Ecuador

Submitted on 18-10-2016

A beautiful place, original and very elegant, the staff very attentive. With security would return back, you have everything in the same hotel. The city view is beautiful you can see the ocean large buildings and is located in the business center of Panama City. Very nice facility with all the amenities and decor is wonderful.

Esplendor Panamagreat stay

stevenbQ1802RC
from Panama City

Submitted on 21-10-2016

perfect place to stay in panama. i would refer this hotel to anyone. the rooms are perfect and the view from the pool is beautiful overlooking panama. The food also is perfect and priced fairly. When you go to Panama stay at the Hard Rock.

Esplendor PanamaGreat Anniversary Trip at the Hard Rock Hotel Panama

sydmoal
from Elk Grove, California

Submitted on 26-10-2016

Great hotel with tons of character. The level of service is superb, staff go above and beyond to meet your needs. Rooms are appointed with beautiful artwork and contempory furnishings. wet bar is fully stocked and refreshed daily, hotel is conventiently located near public transportation and is connected to a shopping mall, that has great stores, food court, movie theaters, etc.
I can not wait to return....highly recommended.

Esplendor PanamaBreath taking views

Sharkster11
from San Jose, California

Submitted on 27-10-2016

A super modern hotel in the heart of Panama City. Beautiful rooms and spectacular views from the rooms. Lobby is modern and beautiful. Breakfast is included and has everything on God's green earth. Store in lobby a bit pricey, but great overall.

Esplendor PanamaHotel with 1500 rooms, modern, loud - if you like that/take that

albertpeters2016
from Aachen, Germany

Submitted on 21-11-2016

We spent there one night before going to the airport flying back. Great rooms. Nothing special.
Old style. Needs reformation. Restaurant not bad (Taurus)
Price was ok
Typical american style.
Concierge-Sercie not very helpfull (slow)

Esplendor PanamaIt could be good but.....

jaydogz
from Rustington, United Kingdom

Submitted on 02-12-2016

Ahh, stayed in many a HRH and whilst this fits the same image the Latin American meh kicks in that moves it down from great service to mediocre- a great shame.
Vibrant yes, great sounds yes
So, room pretty good - had a platinum suite, damp smell but not HRH issue as it's in the area of high humidity so just one of those things.
Service on the AS1 bar was awesome, attentive and great staff
Service in Tauro - dreadful, and lack lustre food.
Love the HRH but will I stay here next time ..., jur...
Ahh, stayed in many a HRH and whilst this fits the same image the Latin American meh kicks in that moves it down from great service to mediocre- a great shame.
Vibrant yes, great sounds yes
So, room pretty good - had a platinum suite, damp smell but not HRH issue as it's in the area of high humidity so just one of those things.
Service on the AS1 bar was awesome, attentive and great staff
Service in Tauro - dreadful, and lack lustre food.
Love the HRH but will I stay here next time ..., jury out
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