Windows 10 will not wake up from idle mode/sleep mode. (A time-wasting bother!)

I've had this problem since I purchased my All-In-One HP Pavillion with Windows 10 pre-installed and it's been bothering me even since.

I will sometimes set the computer on "Sleep Mode" and when I come back to it, it won't restart by pushing any key or by any movement by the mouse. The only solution is to reboot from the power button!! The same happens if I leave the computer to pick up
a call etc and come back to it...same black screen (it's gone into sleep mde by itself?) and I have to reboot.

This is quite annoying and also wastes a lot of my time. Please help!

Thanks.

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Option 2 - Turn ON & OFF Hibernate
Windows Key+R
Type cmd
Right click on cmd and Run As Administrator
Copy and Paste below and Enter (one by one)
powercfg –h on
powercfg –h off
Do the above few times
Reboot your computer

Option 4 - BIOS Settings (Works if your BIOS has these settings)
Restart your computer
Get into BIOS
Get into Wake Up Event Setup
Resume from S3 by PS/2 Mouse - Set to Enable
Resume from S3 by PS/2 Keyboard - Set to Any Key

Option 5 - Only for Asus
Just disable or uninstall the ASUS InstantOn application. It prevents LAN and USB to wake up from sleep

Open Start, type: system information
Hit Enter
Click System summary
Look in the right pane

Copy the system sku info into reply here.

Which version of Windows 10 is currently installed: 1507, 1511, 1607, 1703?
Which version of Windows did you upgrade from?

Sometimes your computers firmware, which deals with things like power management, which is related to sleep needs to be updated. Remember, the issue you are experiencing here is outside of Windows, where its not resuming from sleep. Windows is in a saved state
on the hard disk and can't manage the hardware resources, thats left up to Firmware (your BIOS) to handle. So, its obvious this more a hardware issue than software, but updated driver software can fix it.

It could suggest you need to update your chipset drivers and BIOS.
I recommend you update the most critical ones: BIOS, Chipset, Display Driver, Network adapters.

I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

Are you sure it's not going into Hibernation which is set as default for your power plan?

Right click Start to open Power Options, then Advanced Power Settings, click on Power Plan, then Change Power Plan, then Advanced Settings, expand Sleep category, adjust Hibernate.

Hibernate is a deeper sleep but actually power down the PC after saving everything left out to a Hiberfile in C drive. Then when you power on it actually loads the Hiberfile which is a much faster start.

Hibernate is also a safety net for someone who goes away on vacation so that their PC doesn't accidentally stay in Sleep mode which wears the RAM since it keeps everything from the desktop stored in RAM. Hibernate writes the contents of RAM to the hard drive
and powers off.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

----------------------------------I am a volunteer and not Microsoft.

Over 100,000 helped in forums for 10 years. I don't quit for those who are polite and cooperative.

Sorry the paths are jumbled because they twist between the new Settings app and the old phasing-out Control Panel applets. Construction zone.

But it seems that rules out Hibernate - although I'd set it for 60-180 minutes to have a safety net.

So I'd next troubleshoot sleep. Sleep almost always goes to the Display driver which governs it most. So make sure you have the latest driver installed from the PC or display adapter's Supporrt Downloads webpage.

If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here:
http://download.microsoft.com/download/f/2/2/f2...

If this is Fall Creators Update Version 1709, which you can check at Settings>System>About, you can also roll it back at Settings>Update & Security>Recovery, then hide it using the same tool above until it matures.