Someone working in that situation should have had the strength and presence to say, “Hold up. We don’t do that. We don’t treat people like that. It’s not who we are.” The United Airlines event yesterday was an attack on human dignity, the most basic of human needs. The people staffing UA Flight 3411 from…

How you approach your work matters. You don’t have to repeat to yourself focus, focus, focus… there are some specific ways you can prime yourself to choose better priorities, and be more productive. How you set your mind and your body into your work can make a big impact on the quality of the work…

It’s a chaotic, fast-changing time we live in. Automation, artificial intelligence, augmented reality, cyber-threats, business bots, and the internet of things. It would seem that in this age of hyper-accelerating technology, we would need the techie skills to match. Maybe, maybe not. Recently Deloitte conducted a survey to understand the millennial generation and get their…

I actually think the same things do make most people happy. The differences are extremely small, and around the margins. You like peach ice cream; I like strawberry ice cream. Both of us like ice cream much better than a smack on the head. – Dan Gilbert Let’s say you are weighing a big decision…

This is a world of immediacy, a world of now. It’s a world of deadlines, stress, and constant demands. We have to not only deliver results at work, but also take time to read with our kids, be present and mindful with our loved ones, and get to the gym. It’s exhausting. These demands lead…

I’ve known communication experts with dysfunctional relationships, professional speakers who decline events because they are horrified to go on stage, and time management gurus who are late to meetings. I’ve met renowned thought-leaders who fabricate some of their work to get published, and personal change advisors who are terrified of change. Why is it so…