Product overview

Barcode

5703466215135

Weight

0.28 Kg

The DEVIreg Touch is a great replacement for the popular and phased out DEVIreg 550, it will work with your existing floor probe. Also being touchscreen it is an excellent upgrade to your DEVI thermostat.

The DEVIreg touch incorporates the latest technology ensuring total control from the initial setup. It is a perfect replacement for faulty or outdated underfloor heating controllers as the unit is compatible with most other manufacturer's floor sensing thermostat probes. This stylish cutting edge thermostat uses pulse width modulation with optimum start and optimum end programming as well as open window detection to guarantee extremely high temperature control accuracy, ensuring the DEVIreg touch is one of the most efficient underfloor heating controls available.

Key Features

A touchscreen display with backlight

An easy-to-follow menu-driven operation

Energy-saving schedule: A standard or customized timer program including fully flexible day and time pattern that lets you preset the temperature to energy-saving levels, e.g. while you are at work or asleep - and with optimum heating start/stop to reach the desired temperature at the right time

If only all companies operated like this.....if !

Having dealt with this company before, I already had a contact name in this firm, who knew of me, found my details and handled the new sale without hindrance.Thank you Liam......keep up the great work CFC Electrical

Brilliant to hear, thank you very much for the great review of our efficient service. I will pass on the fantastic feedback to Liam and we look forward to hearing from you again soon.

Excellent

Steve Price26 January 2019 08:52

Simple to set up and use.

Customer service experience

Order arrived within 2 days 1st class service.

Brilliant, thank you for the really great review of our service and delivery.

Excellent

Trusted Customer20 January 2019 11:55

This item replaced an older unit that had stopped working. Easy to install and use. Very pleased with it.

Very quick delivery

Very quick delivery.

Thank you very much for taking the time to review us as excellent, we appreciate it very much.

Excellent

Trusted Customer2 January 2019 13:20

Just what I wanted. Matched an existing product

Customer service experience

Rapid delivery even in the run up to christmas

Thank you for the really great 5 star review of our service and delivery, we appreciate the fantastic feedback.

Excellent

Michael Till20 November 2018 07:39

Excellent replacement for original. Easy to install and setup and works perfectly. LCD display is a tad on the bright side for my taste, (located in bedroom), even in dimmed mode but soon got used to that.

Excellent supplier and product

Very good sales support - always helpful. Excellent p&p and prompt delivery.New Devireg Touch controller is a vast improvement over original ‘clunky’ device. Is easy to install and set up using instructions and works perfectly.

Excellent

Alan Wood13 November 2018 07:42

I needed this product to replace a faulty Devireg controller

Customer service experience

I would definitely recommend them to others & I would use them should the need arise.

Excellent

Gary Stockwell7 November 2018 17:24

Good product. Better than old model thermostat.

Very good experience with web site and delivery.

Delivery very quick and efficient.

That is really fantastic to hear, thank you very much for the great feedback of our website and delivery service.

Excellent

Tim Clark31 October 2018 06:27

Excellent service and product, easy to install and use.

Excellent Service

Excellent service!

Thank you very much the excellent review.

Good

Robert Greive27 October 2018 08:02

It has the capability to monitor your heating needs

Customer service experience

The service was prompt and quick

Excellent

Sandra Barron21 October 2018 11:46

Replacement for part that broke

Excellent service

Ease of use on website. Quick delivery. Good price.

Thank you for taking the time to review our service and website as excellent, we really appreciate it.

Average

Peter Tribe, Bradford On Avon21 October 2018 11:31

The instructions included with the timer stop halfway through the process, and you need to download/print at least 30 pages off the internet to figure out how to operate it. The instructions from Devi also give you touch.devi.com to refer to, and this page does not exist on the internet, and also refers to a web code interface set up via a 'web generated code', and if you try to open it on the net you get a warning 'DANGER do not open' on your screen.So it would be helpful if Underfloor heating could either include their own instructions for the uninitiated like me, or insist that DEVI produce instructions that are actually correct.

Underfloor Htg UK GOOD; DEVI Reg Touch instructions useless

Underfloor did extremely well, delivery next day, and they were very helpful when I needed to query the instructions for setting up the DEVIreg Touch underfloor heating timer.I would not agree with all the statement that this timer is easy to set up.

Many thanks for your comments.I am very sorry to hear that you did not find the Devi Touch easy to operate. Devi do offer a portal programmer which when completed allows you to add a simple 5/6 digit code which pre-programs your Devi touch unit for you making the process a lot easier. I certainly hope that this helps.

If we can be of further assistance please do not hesitate to contact us.

Excellent

Oksana Romanovska21 October 2018 06:35

easy to control, nice look

Customer service experience

excellent

Thank you for the 5 star service rating.

Excellent

Trusted Customer15 October 2018 16:34

Cannot comment at the moment about the Thermostat being fitted next week.

Customer service experience

Very good and would definitely recommend.

That is fantastic to hear, thank you very much for the recommendation.

Excellent

Errol Francis14 October 2018 18:58

One stop shop. o qualms. Very quick and easy to deal with.

Customer service experience

Have used these guys twice now. Very responsive. Next day delivery. Efficient and friendly service.

Thank you very much for the great service review. We do our very best to ensure that we provide excellent customer service for all of our customers.

First Class !!!!

Great service - very knowledgeable staff on the helpline - advised of exactly which item was compatible as a replacement for an obsolete stat, and prices are very competitive too. Also delivery was perfect as arranged. All in all excellent, and will definitely use again.

Excellent

Claire Flynn10 October 2018 07:52

Excellent though requires a bit of patience to set!

Excellent see

Advised on order, part was obsolete but recommended alternative which works perfectly and arrived promptly

Excellent

Paul Bentley29 September 2018 08:35

Very easy to install, commission and operate

Good Service

Good price and speedy delivery.

Excellent

Trusted Customer16 September 2018 07:09

Great product - easier to use and programme than the 550.

Very helpful staff

I was given lots of helpful advice on the phone. The item was dispatched and arrived promptly. A very positive experience.

This is fantastic to hear, thank you very much for your positive feedback.

Excellent

Trusted Customer8 September 2018 07:59

I am trying this new controller for my heating. So far it is much more simple to program and use. It also looks really good, showing the room temperature.

Fantastic service and competitive prices

The company could not have been more helpful. They offer guaranteed next day delivery but for personal reasons I needed a delayed delivery. The item arrived as requested via DPD the best courier company. Many thanks Underfloor Heating.

Fantastic product, fantastic people to deal with.

My original query was answered very quickly and the follow up supply of goods was equally excellent. Great customer service.

Fantastic, thank you for the great review of our service.

Average

Bruce Shearman24 May 2018 12:33

As before poor/minimal installation information

Reducing installation information is not a good idea!

Your service was quick and efficient. My concern was with the DEVI product information and installation information. I have previously fitted a DEVI mat however the installation information was minimal and no explanation given for the pack content. Fortunately I remembered most of the installation steps. The one that I didn't was answered by DEVI customer help. My point is that the product is good but the installation information is poor as is the online information. If DEVI ask you can feed back this information to them.

Regards B.S.Shearman

Excellent

Andrew Keeler19 March 2018 10:23

CONTROLLER VERY GOOD AND GOOD PRICE

QUICK AND EFFICIENT

VERY QUICK AND EFFICIENT SERVICE WILL USE AGAIN

That is brilliant to hear, thank you for the fantastic feedback and we very much look forward to hearing from you again.

Excellent

David Sultana12 March 2018 06:21

Superb next day service. Great phone advice given.

Fantastic

Super fast - goof advice given over phone. Fab thanks.

Brilliant, thank you for the great review of our advice and service.

Excellent

Jocelyn Leigh Barrett11 March 2018 08:30

Excellent website. Quick and easy to order

Fantastic service. Excellent product

Fast and efficient. Arrived in 2 days

Thank you very much for taking the time to review us as excellent. Our fast and efficient, free next day delivery is something that we are very proud to be able to offer our customers.

Bad

Trusted Customer21 February 2018 07:53

Poor delivery service . Very inconvenient

Very poor delivery service. Very unreliable and inconvenient

It was supposed to be delivered to my home address. Two days later I find out they didn't deliver because they didn't have a contact name!!!!!!!!!!!!!!!!And for me to collect from a pharmacy That's ridiculous!

Thank you for your valuable review. As this was ordered online your delivery details would have been passed through to our courier automatically as entered. They would attempt delivery and by default if no one is available to receive the courier would deliver to the nearest click and collect point rather than returning the undelivered goods to us as this is often less convenient for the customer.

We are sorry for the inconvenience this has caused you.

Excellent

Trusted Customer13 February 2018 11:54

Perfect replacement for the Devireg 500 thermostat.

Good product description given on line and fast delivery.

Good product description given on line and fast delivery.

Thank you for the fantastic feedback of our website and of our great FREE next day delivery service.

Bad

Trusted Customer26 December 2017 22:16

They sold us three zones but only two thermostats. Therefore cannot control heat in one zone. The Devi Matt floor was fitted by an electrician and an experienced carpenter laid the floor. However as I write this the heat only works in 25% of the room. Will likely have to lift the newly laid floor and will be writing to their customer services

Customer service experience

They sold us three zones but only two thermostats. Therefore cannot control heat in one zone. The Devi Matt floor was fitted by an electrician and an experienced carpenter laid the floor. However as I write this the heat only works in 25% of the room. Will likely have to lift the newly laid floor and will be writing to their customer services

Excellent

Trusted Customer4 December 2017 06:37

Perfect for what I needed. Easy to set up and use.

Customer service experience

Very helpful telephone call to you that sorted out all my problems.

That is really great to hear, thank you for the really fantastic feedback.

Excellent

Bernard Jarvis3 December 2017 14:30

Better than the old version

Customer service experience

Good advice on phone and came when you said it would

Great, thank you for the excellent review.

Excellent

Trusted Customer3 December 2017 08:28

Excellent product, easy replacement for older faulty controller.

Customer service experience

Very helpful on the phone, then free next day delivery.

Brilliant, thank you for the fantastic review.

Excellent

John Cox15 November 2017 09:08

Recommended by Danfoss as a replacement for the Devi 550 and very simple to install.

The DEVIreg Touch is a fantastic replacement for the DEVI 550 - thank you for the feedback.

Does what it says on the can

Brilliant service

Thank you very much, for your great service review.

Excellent

Paul B11 November 2017 15:48

They had the thermostat in stock, unlike others, at a very good price. The Touch is so much better than the previous clunky 550. Easy straightforward fit.

Thank you for the fantastic feedback, it is appreciated greatly.

Great customer service and delivery

Knowledgeable about the product I was buying. Very understanding with regards to delivery and they made sure it arrived in time.

Excellent

Trusted Customer5 November 2017 15:07

Easy to fit and better than previous model

Excellent service

Arrived quick after ordering

That is great to hear. Our FREE next day delivery is very popular and useful to many of our customers.

Excellent

Ian Gibson27 September 2017 10:05

Easy to use install and set up

Excellent service

Friendly staff and speedy delivery

Thank you very much for the kind words, we really appreciate your fantastic feedback.

Good

Paul Miller3 September 2017 08:53

Good service, product as described

Customer service experience

Good service, product as described.

Thank you for taking the time to review us, it is very much appreciated.

Excellent

Paul Larkin, Silverstone21 August 2017 09:20

Very good product - many helpful features.

Great to do business with

Very helpful advice over the telephone. Delivery was next day at no extra charge. Very good xperience.

Thank you for the great review of our helpful advice and service, it is very much appreciated.

Excellent

Trusted Customer18 July 2017 09:39

Works as it should, looks nice.

Price was good and the order was delivered the next day. Works great.

The price was good and the order was delivered the next day. I am really pleased with the service.

To be honest, I was worried initially about purchasing from a new website and only used it because it had PayPal.

It was a great experience. Would highly recommend and definitely use again.

Thank you for the great review.I'm am really pleased that we exceeded your expectations and really appreciate your recommendations.

Excellent

Trusted Customer27 June 2017 23:06

I had to call in to verify my product details for piece of mind and chap I spoke with was very helpful product arrived with time and in excellent condition Fitted like a dream Will be back for more

Very happy

Very helpful staff and great service Very happy will most definitely shop again Thank you guys keep it up

Thank you very much for your really great comments and thumbs up!

Excellent

Tom Wanless21 May 2017 07:10

Great piece of kit to update an ageing devireg 550 thermostat. I love holiday mode!

It really is a great replacement, and I am really pleased that you are happy with your new upgraded DEVIreg Touch.

Perfect service.

Very quick, good website, exactly as promised. Thank you.

That is really fantastic, thank you very much for taking the time to leave such a great review of our service.

Excellent

Jeremy13 May 2017 08:18

Very easy to set up even without using the online codes - 15 minute activation slots unlike the non digital that was hour slots. Perfect

Customer service experience

Delivery very quick and perfect communication along the way

Thank you for the great review, we appreciate your fantastic feedback.

Good

Trusted Customer3 May 2017 08:53

Although it was a straight replacwment someadaption wasnecessary

Customer service experience

Good Follow up to an enquiry and helpful advice

Thank you very much for your great feedback. Our specialist technical advisors are experts in their field and offer really fantastic advice to all of our customers.

Excellent

David Herriot6 April 2017 11:21

Perfect and so pleased to have, at last, got rid of the appalling analogue version!

The DEVIreg Touch thermostat a really great replacement, I am really pleased that you are happy with it.

Customer service experience

Excellent and speedy service. Many thanks.

Thank you very much for your great review, we appreciate your fantastic feedback.

Excellent

John Musgrove5 April 2017 07:55

Direct replacement to previous unit. So much better to use.

Excellent service - would recommend them to any new customers

Product arrived just as advised. Fitted as a direct replacement to previous unit and is so much easier to use.

Thank you for your great review, we appreciate your feedback.

Excellent

Michael Tully28 March 2017 15:30

Excellent replacement for the faulty controller in place

Excellent company

Excellent customer service, knowledge and item delivery.

Only rated 4 stars due to an item being shown as in stock online though they did not have it available. I was contacted quickly and a suitable replacement was ordered.

Thank you very much for your great review.I am really pleased that you are happy with your upgraded replacement DEVI Touch programmable thermostat.

Good

Martin Brown, Reading26 March 2017 11:00

ok to use once you read the instructions carefully

Overall a good experience

Good service but i thought i should have been told that i would need 2 thermostat controls which meant i had to order another one and pay the electrician to come back and fit the second one. When I called the tech department they were very helpful and explained that the sales side were not technical people but maybe the sales people should be made aware when a large area is involved they should suggest that the customer speaks to the tech department.

Excellent in every way

Thank you very much for your review. We pride ourselves on our fantastic advice and customer service, so feedback such as yours, is really great to hear.

Good

Trusted Customer15 March 2017 07:32

Stylish and very easy to use

Fantastic, thank you for your great review.

Competitive price and delivery was on time. Knowledgeable and polite techni...

Competitive price and delivery was on time. Knowledgeable and polite technical assistance.

Our customer service is very important to us, so thank you for your great feedback.

Excellent

Robert Lazarus2 March 2017 16:44

Easy to use, simple to install works well on prefixed program

Even though the website is not as user friendly as you would like, the afte...

Even though the website is not as user friendly as you would like, the aftersales were excellent,

Thank you very much for your feedback. I am very sorry that you did not find our website easy to use. We generally receive great feedback about our websites ease of use. If you ever struggle with using our website at all, please just call us on 01473 559087 and we will be very happy to help you. I am very pleased however, that our after sales received a 5 star rating from you.

Excellent

Trusted Customer28 February 2017 10:20

perfect requirement for an outdated timer/thermostat.

The DEVIreg Touch programmable thermostat is a really great replacement. Thank you for your 5-star review.

perfect

exactly what I ordered, no damage when delivered, next day delivery, could not ask for more

That is fantastic, thank you for taking the time to review us.

Good

Chris Carlington21 February 2017 06:52

Replacement for obsolete model-easy replacement

Good product

Easy set up

Thank you for reviewing the replacement model DEVIreg Touch programmable thermostat and your feedback regarding the simplicity of the set-up.

Excellent

Loren Wallis8 February 2017 07:11

Just what I was looking for

A +++

Amazing Service

Thank you very much for your review regarding our service, we honestly appreciate your fantastic comments.

Excellent

Simon Bydlinski6 February 2017 09:00

Great Service quick delivery

Excellent service by Underfloor Heating UK

Great seller

Thank you very much for reviewing us as excellent, we appreciate your comments greatly.

Excellent

Jenny Westin5 February 2017 10:02

Bought this one to replace a Devireg 500 that had stopped working. It was easy to switch them and it works well.

Quick delivery of my order and the product was as described. I would order ...

Quick delivery of my order and the product was as described. I would order from here again.

Thank you very much for your great feedback of our service and fast delivery.

Excellent

Jan Armitage, Milton Keynes5 February 2017 10:00

Easy to install and operate

Excellent service by Underfloor Heating UK

My order arrived on time and was delivered to my Neibour as requested.

That is great, I'm glad that your order and request were seamless.

Good

Norman Bryan1 February 2017 14:19

Did what it said on the tin, was easy to fit and works well. Much better looking than old timer.

Excellent service by Underfloor Heating UK

Right part, on time at the right price. Greta customer service.

Thank you very much for your great review on the DEVIreg Touch Programmable Thermostat - it is a fantastic product and a great replacement of the old DEVIreg 550.

Good

Trusted Customer23 January 2017 09:47

..............................

Excellent service by Underfloor Heating UK

..

Thank you for your great feedback and excellent rating for our service.

Excellent

Trusted Customer19 January 2017 21:59

Excellent

Excellent service by Element Shop

Awesome to buy from and very helpful

Thank you for reviewing us as awesome, that is very much appreciated.

Good

Trusted Customer17 January 2017 08:59

You do need to be a bit techie as there are very few instructions .

Excellent service by Underfloor Heating UK

Service was very prompt and shipping cost was very fair.

Thank you for your great review. We try very hard to keep shipping costs as low as possible to outside the Mainland UK, so I am very pleased that you were happy.

Excellent

Darren Mansell, Cumbria10 January 2017 07:39

Excellent price and a great product

Excellent service .....I phoned up 2oclock and it arrived next morning...wo...

Excellent service .....I phoned up 2oclock and it arrived next morning...would highly recommend...

Thank you very much for your review. Our FREE next-day delivery ensures that we are able to offer a fast and efficient service to all of our customers.

Excellent service. Ordered at 15:55 on Thu 22nd December - delivered at 10 next morning. Would definitely use again.

Thank you very much for your great review. Our FREE next-day delivery is a fantastic service and I am really pleased that we were able to be so efficient for you - even at Christmas!

Excellent

Patrick Edwards2 January 2017 19:30

A great replacement for the obsolete Devireg 550. Much easier to set up and operate.

Excellent service by Underfloor Heating UK

Very quick & efficient service.

Thank you very much for your great review of the replacement DEVIreg Touch programmable thermostat.

Excellent

Chung Pham31 December 2016 14:45

Great product, looks good and very easy to install and set up.

Excellent service by Underfloor Heating UK

Great service, very helpful and very friendly. Highly recommend

Thank you for your fantastic recommendation and review.

Excellent

Mark Reeder31 December 2016 12:15

Great upgrade for the old 550 unit, so easy to set up and use.

Great service

The thermostat I ordered had sold out two days before, so I had a phone call to offer me a replacement upgrade at a reduced price, fantastic service, many thanks to your professional team.

I am glad that we were able to offer you an upgraded replacement that you are so pleased with. Thank you for taking the time to give your feedback.

Good

Chris Ward31 December 2016 10:50

Only installed for a few days so can't really comment on long-term use but installation and set up was pretty easy

DEVIREG touch replacement for DEVIREG 550

Excellent service from Underfloor Heating UK.Ordered and paid for DEVIREG touch controller around 1.30pm it arrived by 10.30am the next day. Controller was easy to install and set up and seems to be working fine, only had it for a few days so can't really comment on longevity hence 4 stars only

That is great, thank you for your review.

Excellent

Trusted Customer31 December 2016 07:47

Works perfectly, great improvement on the outgoing system

Great service, I enquired about a piece of equipment that seemed to be obso...

Great service, I enquired about a piece of equipment that seemed to be obsolete so they advised me on the replacement model and dispatched at very agreeable terms

We appreciate you taking the time to review us as excellent, thank you.

Excellent

David Thomson20 December 2016 10:09

No more to add from that above.

The advice on the upgrade from the previous Devireg was good. The items arr...

The advice on the upgrade from the previous Devireg was good.The items arrived swiftly.All 3 have been installed and work fine.

Thank you for your great review and your comments regarding our customer service.

Excellent

Martin Simmons20 December 2016 08:48

Looks goods and easy to install

Great service

Fast delivery, item in stock and a great product

Fantastic, thank you very much for your review.

Excellent

Trusted Customer6 December 2016 10:59

Excellent

Helpful and not pushy to make a sale - gave me the info I needed to decide

Really helpful and took time to explain the product features are how it could relate to what I needed

That is really great to hear. thank you very much for your excellent rating.

Excellent

Douglas Walker4 December 2016 08:59

Worked strsoght from the box

That's fantastic, thank you for your review.

Recommend

Excellent service

Thank you for your feedback and rating us as excellent.

Excellent

Trusted Customer27 November 2016 09:27

Excellent

Fast next day delivery, good range.

Fast next day delivery, good range.

Many thank for your feedback and rating us as excellent.

Tracey MorganCustomer Service Manager

Excellent

Trusted Customer26 November 2016 07:32

Easy to set up and use

I have ordered around 12 heat mats from you, I ordered one mate the wrong size…

I have ordered around 12 heat mats from you, I ordered one mate the wrong size because something changed in the room but you changed it for me very quickly with no fuss Thank you

You are very welcome. We pride ourselves on our customer service excellence and are very pleased that we were able to help you so efficiently.

Tracey MorganCustomer Service Manager

Good

Trusted Customer16 November 2016 15:24

More complicated than the Devireg 550 it replaced but OK to use in practice

Quick response and good prices

Quick response and good prices

Thank you for your feedback, we appreciate it greatly.

Tracey MorganCustomer Service Manager

Excellent

Trusted Customer13 November 2016 11:18

Excellent

Fantastic service - needed urgently as proposed buyer of property visiting to check out the…

Fantastic service - needed urgently as proposed buyer of property visiting to check out the heating and at last minute one thermostat was not working - ordered one day delivered next day within 29 seconds of the time scheduled to arrive. Buyer viewed and was pleased to see all the heating working phew!! Don't get service like that these days. Well done!!!

That's fantastic to hear, we are really pleased that we were able to help you so much.

Tracey MorganCustomer Service Manager

Excellent

Trusted Customer7 November 2016 07:46

Simple, easy to use, assive improvement on the 550

Service was excellent, staff handling my query very knowledgeable and helpful

Service was excellent, staff handling my query very knowledgeable and helpful

Thank you very much for your fantastic review.The DEVIreg Touch programmable thermostat is a really great upgrade to the 550.

Tracey MorganCustomer Service Manager

Excellent

Trusted Customer29 October 2016 09:10

Much better than 550 model

Web site phone number service a bit misleading.

Web site phone number service a bit misleading.

Thank you for taking the time to review us.

Tracey MorganCustomer Service Manager

Excellent

Trusted Customer25 October 2016 07:21

Thank you for recommending the upgraded replacement thermostat.

Great service and rapid delivery

Great service and rapid delivery

Thank you for your feedback. The DEVIreg is a fantastic thermostat and a great upgrade.

Tracey MorganCustomer Service Manager

Excellent

Trusted Customer23 October 2016 21:53

A good upgrade from the Devireg 550. Easy to install and setup. Seems to be working fine. Looks smart too!

Helpful communications when I phoned for information. Offered assistance over the phone with any setup…

Helpful communications when I phoned for information. Offered assistance over the phone with any setup problems. In the event this was not needed. Goods arrived promptly and well packaged. I would purchase from this company again. Thank you.

Many thanks for your review. I am glad that we were able to offer you such good service as we value all of our customers and strive to provide the best customers service that we can.The DEVIreg Touch programmable thermostat is fantastic and great looking thermostat, and the perfect upgrade or replacement for the 550.

Thank you for your feedback. Our friendly, highly-qualified technical electrician Karl is very helpful and we are very lucky to have him.

Tracey MorganCustomer Service Manager

Excellent

Trusted Customer22 October 2016 09:11

Excellent

I telephoned to confirm the product I ordered was a direct replacement for my broken part…

I telephoned to confirm the product I ordered was a direct replacement for my broken part the man was polite and helpful.

That's brilliant thank you for your feedback.

Tracey MorganCustomer Service Manager

Excellent

Trusted Customer16 October 2016 11:25

Excellent

Excellent service and fast delivery, competitive pricing

Excellent service and fast delivery, competitive pricing

Thank you for your great feedback. We try our very best to be as competitive as possible and continually strive to improve our customer service.

Tracey MorganCustomer Service Manager

Excellent

Trusted Customer16 October 2016 10:28

Up and running.

first class service from polite and informative staff. Item received next day.

first class service from polite and informative staff. Item received next day.

Thank you for your feedback. Our sales team are not only naturally polite, but are also well-trained in product knowledge so as to help all of our customers in getting the right product for our customers individual needs.

Tracey MorganCustomer Service Manager

Good

Trusted Customer6 October 2016 11:46

Great product but documentation a bit thin so I'm not sure if I'm using it in the best way possible

Good speedy service and excellent technical support from Carl

Good speedy service and excellent technical support from Carl

Thank you very much for your review and wonderful comments. We are very lucky to have Karl on our team, as his technical advice and product knowledge really is outstanding.

Tracey MorganCustomer Service Manager

Excellent

Trusted Customer12 September 2016 08:34

Very helpful

Very helpful

Very helpful

Thank you very much for your kind words, we appreciate you taking the time to review us.

Tracey Morgan Customer Service Manager

Good

Trusted Customer21 August 2016 09:23

Not quite "straight replacement" as back plate needs replacing and wires in different order. The manufacturers insinuate it's a straight swop i.e. Swop front unit only. Still straightforward. Much better unit than previous.

Very rapid service. Item delivered as described. Helpline useful.

Very rapid service. Item delivered as described. Helpline useful.

Thank you for your review. The DEVIreg Touch is a fantastic replacement thermostat.

Tracey Morgan Customer Service Manager

Good

Trusted Customer20 August 2016 08:24

Good

Rapid supply and good prices

Rapid supply and good prices

Thank you very much for your fantastic review of the DEVI Touch Programmable Thermostat.

Tracey Morgan Customer Service Manager

Excellent

Trusted Customer9 July 2016 08:27

Easy to use

Great service as always

Great service as always

Thank you very much for your great comments, we appreciate it very much.

Customer Service Manager

Excellent

Trusted Customer28 June 2016 20:44

Very easy to use and set it's self up well almost

I fit wet rooms and have used your company to purchase heat mats for the last…

I fit wet rooms and have used your company to purchase heat mats for the last six or seven they have all been delivered on time with not a single problem.I also like the fact that you call after every delivery to make sure that it arrived on time nice touch

Thank you very much for your wonderful comments, your review is very much appreciated and we look forward to working with you again!

Customer Service Manager

Excellent

Trusted Customer7 June 2016 11:20

Correct part arrived on time and works beautifully

Good part identification and ordering

Good part identification and ordering

Thank you very much for taking the time to review the DEVIreg Touch Programmable Thermostat.

Tracey MorganCustomer Service Manager

Excellent

Trusted Customer5 June 2016 11:25

We have used this product for our conservatory some 13 years ago and never had any problems. This latest purchase is for our new bathroom with wet room style shower. The heating is working perfectly and currently set at comfort heating level which just makes walking on tiles pleasant when in bare feet. Will always aim to use this make as it has showed to be reliable and easy to fit.

Very quick delivery. Thought we had problem with the controller so phoned to report. Immediate…

Very quick delivery. Thought we had problem with the controller so phoned to report. Immediate help and a new unit sent out and arrived next morning. Our Fitter then found the original was in fact OK so did not need to return it for refund. Phoned company to ask if they wanted me to return the replacement or we could keep it for next project. They were happy for me to do either. We will indeed be buying from this company again when we do the kitchen floor later this year. Thank you

Fantastic, thank you for your great comments, they are very much appreciated and we look forward to working with you again!

Tracey MorganCustomer Service Manager

Excellent

Trusted Customer9 May 2016 14:07

Excellent

excellent service and product

excellent service and product

Thank you for your excellent review of the DEVIcomfort Underfloor heating kit, it is appreciated very much.

Customer Service Manager

Excellent

Trusted Customer6 May 2016 22:09

Excellent

good prices and customer service.

good prices and customer service.

Thank you for taking the time to leave such great feedback.

Customer Service Manager

Excellent

Trusted Customer11 April 2016 16:44

Excellent

Very good service. Fast and knowledgable.

Very good service. Fast and knowledgable.

That's fantastic, thank you for reviewing us as excellent. The DEVIreg Touch Programmable Thermostat is a really great thermostat.

Customer Service Manager

Excellent

Trusted Customer4 April 2016 07:11

Excellent

Excellent under floor heating system.

Excellent under floor heating system.

That's fantastic, thank you for your great review.

Customer Service Manager

Excellent

Trusted Customer21 March 2016 14:05

Excellent

Liam in customer services/sales guide me to the right product and it was delivered the…

Liam in customer services/sales guide me to the right product and it was delivered the next working day.

Thank you very much for your great feedback. I will ensure that your kind words are passed on to Liam.

Hannah BootherCustomer Service Manager

Excellent

Trusted Customer20 March 2016 23:27

Very easy to fit and to set up. Great

Very fast delivery, good price, rang to check that I had received it and was…

Very fast delivery, good price, rang to check that I had received it and was happy with product

Thank you very much for your kind words and great review.

Hannah BootherCustomer Service Manager

Excellent

Trusted Customer17 March 2016 14:01

The thermostat is working well, it took a few attempts to obtain the desired temperatures.