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Refund of extra option costs

Want to request a refund for extra option costs such as extra comfortable seats, extra baggage, upgrade to Business Class, a la carte meal or flexibility? Read on the extra option refund page in which cases you can request a refund. Your ticket number always needs to start with 074.
Read more and request a refund >

Did you receive a KLM voucher?

Some vouchers which you received due to cancellation, delay, denied boarding or downgrading, are refundable (‘refundable EMD’) and can be exchanged for cash. Other vouchers (TDC, TCV and the non-refundable EMD) you can use as credit for your next flight booking and/or to buy extra options.