You Must Be Logged In!

I just came back from 5B2 in my Citation -- One of the worst FBO (North American Flight Services) experiences for me in a few years! I could have topped off fuel at my home base (KCAK) and purchase no fuel for the ~300 nm trip and light load, but trying to be a "good citizen" and support general avaiation around the contry I purchase nearly 300 gallons of jet fuel at 5B2 at North American. Then I was charged $200 in addition for a "handling/landing/summer fee" on top of that at fuel prices nearly $2 per gallon higher at CAK! And with an attitude by a young women serving at the front desk who implied "if you can afford to fly a jet you can afford our summer landing charges, besides if you don't pay who will pay for my designer shoes" or something to that effect!! There were bunch of jets for an horse racing event, most of the corporate "paid by the day pilots" would just let that go, but it is the principal of it!! To add insult to injury there was no line sevice on departure, my First Office had to to remove the chocks and the carpet before engine start!! The young women (who's name will not be disclosed from "corporate office") said to me "you need to pay even if you buy fuel to hep pay for our low winter month's income"!!! She was cocky at first until I asked for her name and the airport manager's name "Scott McDonald" who was gone for the day at 3PM. Now why would I go back there?? I rather fly to Albany (ALB) and drive for 20-30 minutes and land at a real airport with a control tower and wide enough taxiways that you would not have to worry about clipping the grass cutter as you taxi!! Never again....