HOP Energy: January 2009 Archives

You mentioned that you had not heard from anyone regarding DDLC Energy in New London.

Let me tell you - we have been doing business with the Company since they existed and before that when they were known as City Coal Company.

Altogether, it has been 43 years. We paid into their "Lock Box" program of which I had a credit balance at the end of last year of $1,250 and was never paid interest on my money.

Today I received a bill being charged for a delivery on Jan 20th at $3.2990 gal. I am my mother's Power of Attorney and pay her bills.

She received a bill today stating she had a delivery on Jan 20th and was charged $2.6490 a gal. When trying to reach DDLC, I told them I wanted to speak with someone regarding my bill. They put me on hold, returned and told me their computers were down - call back.

My husband just sent me your article about high home heating oil prices and I wanted you to share our experience with you.

We have been Valley Oil (like Automatic TLC a division of HOP Energy) customers for almost seven years. I have recently realized that we have been paying much more than the going rate for oil. On 1/20/09, for example, we paid $3.2990/gallon for 213.3 gallons of oil.

Since we use 1200 gallons of oil per year, this is quite a bit of money that we have been overcharged.

We are on the "Budget Plan" and are supposed to get a "preferred" rate like you mentioned in your article.

It would be wonderful if you would forward this e-mail to the Attorney General office for me.

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