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 SAP AG 2007, Title / First Name Last Name / 2 Friday Webinar Series: IT Practices Applied “IT Practices” Continuing with exploring 1 IT Practice “Theme” per month Goal is to promote an in-depth understanding how SAP NetWeaver supports our IT Practices 3-4 webinars in each “IT Practice theme” per month, –Week 1: IT Practice Overview and Introduction -What are the pain points? -How does this IT Practice address these pain points? -Sample customer references –Week 2: Upgrading to SAP NetWeaver -What is the release history related to this IT Practice? -How is upgrading accomplished and what are the key technological benefits? -Customer testimonials (if available) –Week 3: Powered by SAP NetWeaver (PBNW) -How is this IT Practice used in the mySAP Business Suite? -What examples can we show of customer/partners using this? -What are the key benefits this IT Practice provides to the mySAP Business Suite –Week 4: IT Practice Roadmap -How will SAP deliver additional value to our customers releases to come?

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Installing MDM Upgrading MDM What is a Support Pack, a Patch, a Hotfix What about Clients (ERP, SRM, MDM) What’s new for MDM-BI Integration

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 SAP AG 2007, Title / First Name Last Name / 5 Complete Installation Package The complete installation package One single archive containing all components Identical with CD shipped to customers Old download files are replaced by new version A new file for download is released for each Support Package  One single download for all required components in matching versions

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 SAP AG 2007, Title / First Name Last Name / 16 Compatibility of Repositories MDM Repositories use a certain database schema  Repository (DB schema) version and MDM Server version need to be compatible  DB schemas are easily updated with MDM Console to match the current server version However  DB schemas can not be downgraded to match an older MDM server version Hot Fixes typically do not require a DB schema update

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Installing MDM Upgrading MDM What is a Support Pack, a Patch, a Hotfix What about Clients (ERP, SRM, MDM) What’s new for MDM-BI Integration

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 SAP AG 2007, Title / First Name Last Name / 18 What is a … Support Package? Provides corrections and enhancements for MDM Scenarios Is delivered as a complete installation package Only the latest Support Package level is available for download* Patch? Provides corrections Extends platform support Is delivered on a component base (e.g. MDM GUI Clients) Hot Fix? Contains urgent corrections (typically) for a single module (e.g. MDM Import Manager) For delivery the file of the complete component is updated with the new module Build Number? Used SAP internally for the production process and code maintenance. * Old SPs remain until full platform support is provided for the new SP

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 SAP AG 2007, Title / First Name Last Name / 19 Compatibility of Support Packages and Patches To ensure compatibility when upgrading, all modules need to be on the same Support Package level same Patch level Modules on different Hot Fix levels are typically compatible with each other and can therefore be applied independently.  The Build Number of modules may be different MDM Data Manager 5.5 SP4 Patch 1 MDM Server 5.5 SP4 Patch 2 MDM Data Manager 5.5 SP4 Patch 2 HF1  

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 SAP AG 2007, Title / First Name Last Name / 27 Customizing Transfer (ERP, CRM, SRM) And the results structure of the ftp-server After sucessful extraction XML-Files are in these folders Use Import Manager to bring them into MDM

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Installing MDM Upgrading MDM What is a Support Pack, a Patch, a Hotfix What about Clients (ERP, SRM, MDM) What’s new for MDM-BI Integration

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 SAP AG 2007, Title / First Name Last Name / 31 Example: De-duplication Leads to Accurate Customer Rankings Prior to MDM, notice that Think Service, Inc. and Creative Intel are ranked #5 and #16, respectively. Notice that because of the integration with MDM, Think Service, Inc. and Creative Intel are the same sold-to party, thus their information is consolidated, moving them to #2 in the ranking.

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 SAP AG 2007, Title / First Name Last Name / 32 Additional Information Uses existing features and functions in BI and MDM Uses new set of APIs to integrate BI and MDM Currently accepting nominations for pilot projects

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 SAP AG 2007, Title / First Name Last Name / 33 Additional Information Uses new set of APIs to integrate BI and MDM Currently accepting nominations for pilot projects

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