Privacy policy

INTRODUCTION

Brake promises to protect and respect your privacy. Please read this policy carefully. We know it’s long, but it contains important information about how we protect, use and process any personal information you give to us. It also outlines our commitment to keeping your data safe and secure and managing it in line with data protection laws.

WHAT TYPE OF PERSONAL DATA DO WE COLLECT?

The personal information we collect from you may include your name, address, email address, phone number, IP Address, and information about which pages on our websites you view and when.

If you make a purchase through our online shop or make an online donation to us, your card information is not held by us – it is collected by a separate company who are our third-party payment processors. They are committed to the secure online capture and processing of all card transactions and your card information will only be used to process the payment,

In some circumstances, we may need to collect sensitive personal information concerning your health and wellbeing. For example, if you participate in one of our fundraising events (such as a sponsored abseil), we may ask if you have any health conditions that we need to be aware of. Where we collect this information, we will treat it with extra care and only for the purpose we tell you about. Likewise, your information will always be processed in accordance with this Privacy Policy, and all details that you provide us with will be kept secure and held for no longer than necessary.

We may also collect some information about your interests and preferences to make sure we're sending you the most relevant communications.

HOW DO WE COLLECT YOUR DATA?

We collect information about you when you communicate and interact with us. This includes information you provide to us when you contact us about our services and projects, when you register for membership for one of our websites and when you sign up to receive our e-bulletins and event updates. We also collect information from you when you make a donation, sign up to attend an event, apply to become a volunteer, or submit an application for one of our job vacancies.

Sometimes, when you support or fundraise for us through another organisation (for example Just Giving), information may be shared with us. You should check their privacy policy when you provide your information to understand fully how it will be processed. When you use social media (for example Facebook or Twitter), you may share information with us, so please check your profile settings and their privacy policy.

HOW DO WE USE YOUR DATA?

After we have received your information, there are a variety of ways in which we might use it to ensure we give you the best possible service. They include:

Providing you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes

Seeking your views or comments on the services we provide

Handling and thanking you for a donation that you have made

Providing you with information and support at any activities or fundraising events that you participate in, for example our sponsored runs and abseils

Processing any purchases made in our online store

Dealing with entries into a competition

Analysing responses made to one of our surveys

Letting you know about any changes to our services

Handling a job or volunteer application

Carrying out our obligations arising from any contracts entered into between you and us

Ensuring that content from our sites is presented in the most effective manner for the computer or device you are using

We regularly review how long we hold onto your personal information. We are required to hold some types of information to fulfil our legal obligations (for example for the collection of gift aid). However, we will only ever hold your personal information on our systems for as long as necessary or as long as set out in any contract you hold with us.

We will only ever use your information for the purpose we told you when you originally provided it. As a broad example, if you apply for a job vacancy, your details will only be used for recruitment purposes – they will not be used for marketing purposes.

The legal basis that we rely on for processing your information will depend on the circumstances in which it is being collected and used. However, in most cases, it will fall into one of the following categories:

Where you have provided your consent for us to use your data in the way that we have explained. For example, we will always ask consent before sending you e-mails about our work (one of our e-bulletins for example)

Where we need to process your information to carry out our legal obligations, such as processing gift aid

Where the processing is necessary to carry out the performance of a contract, such as processing a donation

Where we have a legitimate reason to process your information to support our aim of a world that has zero road deaths and injuries, where people can get around in ways that are safe, sustainable, healthy and fair. This includes providing you with information that we feel would be of interest to you, would be reasonably expected, and not intrusive. For example, if you have recently participated in Road Safety Week, we may feel that you would be interested in a similar event in the future. We may, therefore, send this information to you by post, or contact you by telephone. You can ask us to stop providing you with this information at any time.

We have provided further explanation below about legitimate interests:

Broadly speaking, legitimate interests means we may process your personal information where we have a genuine and legitimate reason and are not harming any of your rights or interests.

When we process your information for our legitimate interests, we will always consider and balance any potential impact on your rights. As such, we will never use your information for activities where our interests are overridden by the impact on you.

It is always your choice whether you want to receive information from us, and you can opt-out at any time by contacting us using the details in the ‘Your choices’ section of this policy below.

HOW WE KEEP YOUR INFORMATION SAFE

We invest in the appropriate resources to protect your personal information from loss, misuse, unauthorised access, modification or disclosure. We make sure we manage it in accordance with our legal responsibilities under applicable data protection laws.

Although all other information will be sent by a secure connection, information sent over the internet, including email, can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we take steps to ensure that it’s treated securely.

All information you provide to us is stored on our secure servers. When you purchase goods and information through our sites you will be asked for certain information including details of a credit or debit card; an email address; your billing address and a telephone number. These details are collected by our third-party payment processors over a secure link who will use the personal information you provide to process your online payment. Such details are not collected by Brake and are not made available to Brake. Any payment made online via our third-party payment processors will use standard industry software which encrypts the information you provide. Brake can accept no responsibility for the security of these transactions.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Brake and some of our suppliers run operations outside the European Economic Area ("EEA") where different privacy laws apply, which may include lower security requirements and fewer rights for individuals. Where your personal information is transferred, stored and/or otherwise processed outside the EEA, we will take all reasonable steps to ensure that there are appropriate safeguards in place to protect your personal information.

WHO HAS ACCESS TO YOUR INFORMATION

We will never sell or rent your information to third parties and we will never share information that individually identifies you with third parties for marketing purposes without your consent.

There may be some third parties that we need to share personal information with to help us provide services and products to you and to run our websites, including the following:

Any entities who may, or do, acquire any rights in us in a merger, acquisition or reorganisation;

Our advisors, in order to help us better manage, support or develop our organisation and comply with legal and regulatory obligations;

Any service providers who need to know certain information to provide you (or us) with a product or service – such as our third-party payment processors;

Our partners including, for example, event organisers we work with;

Law enforcement bodies and/or regulatory entities, to comply with any legal obligation or court order.

We will always take steps to ensure that your privacy continues to be protected.

YOUR CHOICES

We want to make sure you're in control of how we use and keep your information.

You have the right to:

be told how your personal information will be used

update or amend the information we hold about you

change your communication preferences at any time

ask us to restrict the processing of your personal information

ask us to remove your personal information from our records

request an electronic copy of your personal information be sent to you

object to the processing of your information for marketing purposes on the basis of a legitimate interest or for statistical purposes

raise a concern or complaint about the way in which your information is being used.

On all of our information collection forms we ask you to tick the relevant boxes to opt in to receive communications from us and you can manage all of your preferences through our online preference centre. We will always tell you why and how your information will be used.

You also have a right to ask for a copy of the information we hold about you. To do this, please complete a Subject Access Request form.

If there are any discrepancies in the information we provide, please let us know and we will correct them.

We will never contact you for marketing purposes by email, telephone, text message or post if you have told us that you don’t want to be contacted. You may change your marketing choices at any time by:

Alternatively, if you have received an e-bulletin or campaign email, simply click ‘Unsubscribe’ at the bottom of the email.

Brake is a member of the Fundraising Preference Service (FPS), which covers charities in England, Wales and Northern Ireland (but not Scotland). The online service allows members of the public to choose to stop communications from specific charities they name. It covers all direct marketing communications (email, text, telephone and addressed mail). The Fundraising Regulator ensures charities are notified of opt outs and that they comply. To opt out of communications via the FPS, please visit https://public.fundraisingpreference.org.uk/

Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

COOKIES

We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. They help us to improve our sites and to deliver a better and more personalised service. Some of the cookies we use are essential for the sites to operate. We do not use cookies to store any personal information about you.

QUESTIONS

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Brake, PO Box 548, Huddersfield HD1 2XZ or admin@brake.org.uk.

COMPLAINTS

If you have any concerns or complaints as to how we have handled your personal information, please don't hesitate to get in touch and we will endeavour to investigate.

You also have the right to make a complaint directly to the supervisory authority, which is the ICO. They can be contacted by telephone on 0303 123 1113. Alternatively, please visit their website: https://ico.org.uk/concerns

UPDATING THIS POLICY

This policy was last updated in May 2018. If we make any significant changes to the way we treat your personal information, we will make this clear on our websites or by contacting you directly.

Website terms and conditions of supply of goods and/or services

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products listed on our websites www.brake.org; www.brake.org.nz;www.roadsafetyweek.org.uk; www.roadsafetyweek.org; www.brakepro.org; www.fleetsafetyawards.com; www.suddendeath.org; www.roadsafetyweek.org.nz. Please read these terms and conditions carefully and make sure that you understand them, before ordering any Products from our sites. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.Please tick the box marked "I Accept" when prompted if you accept them. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our sites.

2. YOUR STATUSBy placing an order through our sites, you warrant that:(a) you are legally capable of entering into binding contracts;

3. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US3.1 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation. 3.2 The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

4. CONSUMER RIGHTS4.1 If you are contracting as a consumer, you may cancel a Contract at any time within 14 days, beginning on the day after you (or the person you nominate) received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in clause 8 below). 4.2 To cancel a Contract, you must inform us in writing. You must also return the Products to us as soon as reasonably practicable, and at your own cost. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.4.3 You will not have any right to cancel a Contract for the supply of any of the following Products:Any printed resources or products that are personalised for/to you; orAny printed resources or products featuring your own logo4.4 Details of your statutory right of cancellation, and an explanation of how to exercise it, are provided in the Dispatch Confirmation. This provision does not affect your other statutory rights as a consumer.

5. AVAILABILITY AND DELIVERYYour order will be fulfilled within five working days of recieving your order, unless there are exceptional circumstances.

6. RISK AND TITLE6.1 The Products will be your responsibility from the time of delivery.6.2 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

7. PRICE AND PAYMENT7.1 The price of the Products and our delivery charges will be as quoted on our sites from time to time, except in cases of obvious error. 7.2 Product prices include VAT. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.7.3 Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.7.4 Our shop contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our sites may be incorrectly priced. Where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our sites, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you that we are rejecting it. 7.5 If the pricing error is obvious and unmistakeable and could have reasonably recognised by you as an error, we do not have to provide the Products to you at the incorrect (lower) price.7.6 Payment for all Products must usually be by credit or debit card or PayPal. Payment will be debited when we receive your order. Brake may raise an invoice for large orders on request. The Product will not be dispatched until the invoice has been paid.

8. OUR REFUNDS POLICY8.1 If you return a Product to us:(a) because you have cancelled the Contract between us within the 14-day cooling-off period (see clause 4.1 above), we will process the refund due to you as soon as possible and, in any case, within 30 days of the day on which you gave us notice of cancellation. In this case, we will refund the price of the Product in full, and any applicable delivery charges. However, you will be responsible for the cost of returning the item to us. (b) for any other reason (for instance, because you have notified us in accordance with clause 18 that you do not agree to a change in these terms and conditions or in any of our policies, or because you consider that the Product is defective), we will examine the returned Product and will notify you of your refund via email within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via email that you were entitled to a refund. We will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us. 8.2 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

9. WARRANTYWe warrant to you that any Product purchased from us through our sites will, on delivery, conform in all material respects with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.

10. OUR LIABILITY10.1 Subject to clause 10.2, we will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories:(a) loss of income or revenue;(b) loss of business;(c) loss of profits;(d) loss of anticipated savings;(e) loss of data; or(f) waste of management or office time or business interruption.However, this clause 10.1 will not prevent claims for loss of or damage to your physical property that are foreseeable or any other claims for direct loss that are not excluded by categories (a) to (f) inclusive of this clause 10.1.10.2 Nothing in this agreement excludes or limits our liability for:(a) death or personal injury caused by our negligence;(b) fraud or fraudulent misrepresentation;(c) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; (d) defective products under the Consumer Protection Act 1987; or(e) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

11. WRITTEN COMMUNICATIONSApplicable laws require that some of the information or communications we send to you should be in writing. When using our sites, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our websites. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

12. NOTICESAll notices given by you to us must be given to Brake at PO Box 548, Huddersfield HD1 2XZ. We may give notice to you at either the email or postal address you provide to us when placing an order, or in any of the ways specified in clause 11 above. Notice will be deemed received and properly served immediately when posted on our websites, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

13. TRANSFER OF RIGHTS AND OBLIGATIONS13.1 The contract between you and us is binding on you and us and on our respective successors and assignees. 13.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. 13.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

14. EVENTS OUTSIDE OUR CONTROL14.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event). 14.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:(a) [strikes, lock-outs or other industrial action;](b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;(e) impossibility of the use of public or private telecommunications networks;(f) the acts, decrees, legislation, regulations or restrictions of any government; and(g) pandemic or epidemic.14.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

15. WAIVER15.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.15.2 A waiver by us of any default will not constitute a waiver of any subsequent default.15.3 No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 12 above.

16. SEVERABILITYIf any court or competent authority decides that any of the provisions of these terms and Conditions or any provisions of a Contract are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

17. ENTIRE AGREEMENTWe intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.

18. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS18.1 We have the right to revise and amend these terms and conditions from time to time [to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities]. 18.2 You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

19. LAW AND JURISDICTIONContracts for the purchase of Products through our sites and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

20. THIRD PARTY RIGHTSA person who is not party to these terms and conditions or a Contract shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

INFORMATION ABOUT USwww.brake.org.uk; www.brake.org; www.brake.org.nz;www.roadsafetyweek.org.uk; www.roadsafetyweek.org; www.brakepro.org; www.suddendeath.org.uk are sites operated by Brake ("We"). We are registered in England and Wales under company number 3260243 and are a registered charity under charity number 1093244 and we have our registered office at c/o Ellis Atkins, 1 Paper Mews, High Street, Dorking, Surrey, United Kingdom RH4 2TU. Our main postal address is PO Box 548, Huddersfield HD1 2XZ, United Kingdom and our trading address is PO Box 548, Huddersfield HD1 2XZ, United Kingdom. Our VAT number is 644 7423 31. We are regulated by The Charity Commission.We are a company limited by guarantee.

ACCESSING OUR SITESAccess to our sites are permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our sites without notice (see below). We will not be liable if for any reason our sites are unavailable at any time or for any period.From time to time, we may restrict access to some parts of our sites, or our entire sites, to users who have registered with us.If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.When using our sites, you must comply with the provisions of our acceptable use policy.You are responsible for making all arrangements necessary for you to have access to our sites. You are also responsible for ensuring that all persons who access our sites through your internet connection are aware of these terms, and that they comply with them.

INTELLECTUAL PROPERTY RIGHTSWe are the owner or the licensee of all intellectual property rights in our sites, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our sites for your personal reference and you may draw the attention of others within your organisation to material posted on our sites.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our sites must always be acknowledged.

You must not use any part of the materials on our sites for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our sites in breach of these terms of use, your right to use our sites will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

RELIANCE ON INFORMATION POSTEDCommentary and other materials posted on our sites are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our sites, or by anyone who may be informed of any of its contents.

OUR SITE CHANGES REGULARLYWe aim to update our sites regularly, and may change the content at any time. If the need arises, we may suspend access to our sites, or close it indefinitely. Any of the material on our sites may be out of date at any given time, and we are under no obligation to update such material.

OUR LIABILITY

The material displayed on our sites is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our sites or in connection with the use, inability to use, or results of the use of our sites, any websites linked to it and any materials posted on it, including, without limitation any liability for:• loss of income or revenue;• loss of business;• loss of profits or contracts;• loss of anticipated savings;• loss of data;• loss of goodwill;• wasted management or office time; andfor any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITES

We process information about you in accordance with our privacy policy. By using our sites, you consent to such processing and you warrant that all data provided by you is accurate.

TRANSACTIONS CONCLUDED THROUGH OUR SITESContracts for the supply of goods and information formed through our sites or as a result of visits made by you are governed by our terms and conditions of supply.

UPLOADING MATERIAL TO OUR SITESWhenever you make use of a feature that allows you to upload material to our sites, or to make contact with other users of our sites, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty. Any material you upload to our sites will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our sites constitutes a violation of their intellectual property rights, or of their right to privacy.We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our sites.We have the right to remove any material or posting you make on our sites if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.

VIRUSES, HACKING AND OTHER OFFENCESYou must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites, the server on which our sites are stored or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately.We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our sites or to your downloading of any material posted on it, or on any website linked to it.

LINKING TO OUR SITESYou may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.

Our sites must not be framed on any other site, nor may you create a link to any part of our sites other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.

If you wish to make any use of material on our sites other than that set out above, please address your request to admin@brake.org.uk.

LINKS FROM OUR SITESWhere our sites contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

JURISDICTION AND APPLICABLE LAWThe English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

VARIATIONSWe may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our sites.

YOUR CONCERNSIf you have any concerns about material which appears on our sites, please contact admin@brake.org.uk.

Your use of our sites means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.

www.brake.org.uk; www.brake.org; www.roadsafetyweek.org.uk; www.roadsafetyweek.org; www.brakepro.org; www.suddendeath.org are sites operated by Brake (we or us). We are a company limited by guarantee registered in England and Wales under company number 3260243 and are a registered charity under charity number 1093244 and we have our registered office at c/o Ellis Atkins, 1 Paper Mews, High Street, Dorking, Surrey, United Kingdom RH4 2TU. Our main postal address is PO Box 548, Huddersfield HD1 2XZ, United Kingdom and our trading address is PO Box 548, Huddersfield HD1 2XZ, United Kingdom. Our VAT number is 644 7423 31. We are regulated by The Charity Commission.

PROHIBITED USES

You may use our sites only for lawful purposes. You may not use our sites:

In any way that breaches any applicable local, national or international law or regulation.

In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

For the purpose of harming or attempting to harm minors in any way.

To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.

To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

Not to reproduce, duplicate, copy or re-sell any part of our sites in contravention of the provisions of our terms of website use.

Not to access without authority, interfere with, damage or disrupt:• any part of our sites;• any equipment or network on which our sites are stored; • any software used in the provision of our sites; or • any equipment or network or software owned or used by any third party.

INTERACTIVE SERVICESWe may from time to time provide interactive services on our sites, including, without limitation:• Chat rooms or forums.• Bulletin boards.• Interactive games and activities (interactive services).Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our sites, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our sites, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

CONTENT STANDARDSThese content standards apply to any and all material which you contribute to our sites (contributions), and to any interactive services associated with them. You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.Contributions must:• Be accurate (where they state facts).• Be genuinely held (where they state opinions).• Comply with applicable law in the UK and in any country from which they are posted.Contributions must not:• Contain any material which is defamatory of any person.• Contain any material which is obscene, offensive, hateful or inflammatory.• Promote sexually explicit material.• Promote violence.• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.• Infringe any copyright, database right or trade mark of any other person.• Be likely to deceive any person.• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.• Promote any illegal activity.• Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.• Be likely to harass, upset, embarrass, alarm or annoy any other person.• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.• Give the impression that they emanate from us, if this is not the case.• Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

SUSPENSION AND TERMINATIONWe will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our sites. When a breach of this policy has occurred, we may take such action as we deem appropriate. Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our sites, and may result in our taking all or any of the following actions:• Immediate, temporary or permanent withdrawal of your right to use our sites.• Immediate, temporary or permanent removal of any posting or material uploaded by you to our sites.• Issue of a warning to you.• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.• Further legal action against you.• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

CHANGES TO THE ACCEPTABLE USE POLICYWe may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our sites.

Membership Terms and Conditions

These terms and conditions apply if you choose to take up a Brake membership. Please read them carefully as they affect your rights and liabilities under this contract and set out the terms under which Brake makes membership available to you.

1 MEMBERSHIP

A joining payment entitles you as an individual to an annual membership to either: Brake Professional or Sudden.

Members to Brake Professional will receive:

Regular Target Zero e-news bulletins;

Access to our password protected website for members - www.brakepro.org - full of road safety research, initiatives and campaigns from across the globe, case studies from companies, as well as online guidance reports and research;

Free and discounted delegate places at Brake events (only the named member can access this discount);

E-learning tools and resources for road users, including research reports, posters and downloadable advice sheets.

Members to Sudden will receive:

Quarterly Sudden e-news bulletins;

Discounted rates at Brake and Sudden events (only the named member can access this discount).

Your membership is personal to you and the above benefits apply to you personally, not to the company / organisation to which you belong. Should you change role or leave your company you may transfer any remaining paid membership to a colleague. Brake will not refund any part of your membership fee if you choose to leave before your 12-month membership expires.

We reserve the right to refuse to accept any application for a membership for any reason. We will not provide your details to third parties.

2 AVAILABILITY

We reserve the right to withdraw or change any membership package and/or price at any time. This will not affect any membership that you have already paid for, unless for some reason we are withdrawing a membership offer due to our inability to fulfil that offer, in which case the provisions of section 5 below will apply. If we change the price of your membership after you have paid for it, the provisions of section 4 below will apply.

3 PAYMENT

You agree to pay the joining fee (including VAT) at the rates in effect when the charges are incurred. You can get details of these rates by telephoning +44 (0)1484 559909 or by visiting http://www.brakepro.org/join-brake/fleet-managers/2-uncategorised/81-subscribe (for Brake Professional) or www.suddendeath.org and clicking on Help for Professionals (for Sudden). You must provide us with complete and accurate payment information. You can pay for your membership by credit or debit card or, if you request an invoice, by sending us a cheque or paying by BACS.

Please send cheques to the postal address in section 7 below. Please mark the back of any cheques you send with your invoice number.

Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we send you your invoice or confirmation of your payment, or we send you your welcome, whichever is earlier.

4 RENEWALS

If you pay for a membership by annual recurring payment through PayPal, there is no need to renew your membership as it will continue until you cancel it. If you pay by invoice/cheque we will automatically send you a renewal invoice at the relevant time. If at this time you wish to cancel your invoice and membership then you must do so by writing to Brake (see section 7).

Please note if a third part organisation has purchased a membership on your behalf, your free or discounted membership is valid for one year. After this your membership will revert to the full price rate.

5 REFUNDS AND CANCELLATION

Once we have accepted your membership and payment, we regret that we cannot refund payment unless: (i) we are unable to fulfil your membership; (ii) there are exceptional circumstances, which we will assess on a case by case basis. If we then decide that exceptional circumstances apply we may, at our sole discretion, give you a proportionate refund.

We may cancel your membership immediately at our sole discretion if you breach any of your obligations under these terms and conditions, including if we do not receive a payment when due from you.

If you pay for your membership by recurring payment through PayPal then you can cancel this at any time after your initial payment has been made by logging on to your PayPal account and following the online instructions. Please notify us in writing (see details in section 7 below) of the cancellation at the same time. Your membership will then end in the month your next payment would have been due.

If you have a query about obtaining a refund, please contact our admin team (see details in section 7 below).

6 OUR RESPONSIBILITY TO YOU

We shall not be responsible for any failure by us to perform our obligations to you in relation to your membership where this failure is caused by circumstances beyond our control.

Our liability to you in connection with your membership will not exceed the total membership fees charged for your current membership.

7 ADMIN TEAM

If you have a query or complaint about our membership service, please contact us using any of the contact details below:

We intend to rely on the written terms set out in these terms and conditions for the membership service that we provide to you. We acknowledge that you may receive verbal information from our administration team but this will not be incorporated into these terms and conditions unless agreed in writing.

We may updated these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of our membership service. The changes will apply to your membership from your next payment date. If you do not wish to accept the new terms and conditions you should not continue to be a member as this will indicate your agreement to be bound by the new terms and conditions.

These terms and conditions are governed by English law and the parties agree to submit to the exclusive jurisdiction of the English courts.

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Professionals

Every 30 seconds someone, somewhere in the world is killed in a road crash. Brake works to stop road deaths and injuries by campaigning for safer roads; supports people bereaved or injured in road crashes; and raises public awareness for sustainable transport. Registered charity No. 1093244