Kids Chart

Shipping & Delivery

CarriersWe use the following carriers to deliver our orders:USPSUPSFedExDHL

Order TrackingIf a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping RatesThe rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Returns & Exchanges

Your satisfaction is our top priority!

If for any reason you're not 100% satisfied with your purchase you may return your item for exchange or refund.

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please note we can only accept returns and exchanges with a copy or your MeMoi order #2. Mail your returned item to:MeMoi / Returns Department1227 West St. Georges AvenueLinden, NJ 07036 3. Include in your package a note stating the reason for your return and the original receipt.

Restocking FeeSome items may be subject to a 15% restocking fee, if applicable this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.