Description

Additional Information

Formjacking is a detection for the use of malicious JavaScript code to steal credit card details and other information from payment forms on the checkout web pages of e-commerce sites. More information about Formjacking can be found here- https://www.symantec.com/blogs/threat-intelligence/formjacking-attacks-retailers .The computer system is not actually "infected" when this detection triggers.

Affected

Various Windows platforms.

Response

If you are a Norton user and wish to access a website blocked by Intrusion Prevention, please go through the exclusion process listed at https://support.norton.com/sp/en/us/home/current/solutions/v1224806_ns_retail_en_us to exclude the Intrusion Prevention detection blocking the given website.

If you are an Enterprise Product user, please go through the exclusion process listed at https://support.symantec.com/en_US/article.HOWTO80883.html to exclude the Intrusion Prevention detection.