Remembers whom it converses with and everything they talk about

Just like talking to a caring friend, while talking to the chatbot, the user does not have to repeat himself or herself about any information being provided before

Provide a personalized service

Our chatbot remembers everything your customers have told it, as well as all requests that it received from each customer. It remembers your shoe size, the food you like, your address — the next time you are enquiring about shoes, it knows what size to get you.

Only push relevant offerings

Customers don’t like getting spammed with promotions and advertisements, unless the promotions are relevant to them. Having stored information on your customers’ preferences, you can selectively push only relevant offerings to each of your customers.

What every chatbot needs to be able to remember

It’s industry-specific, but here are some examples

User preferences

Almost all industries need this

Size

Specifically for retail

Delivery / Pick up address

Anything that involves physical products, e.g. F&B and retail

Current progress

Mostly for onboarding and training programs

Past enquiries

Relevant for all industries

Contact details

Every industry needs this

Discover other details that our chatbots remember with its built-in memory

Tell us a bit more about you, and let our chatbot reach out to you for a free trial