New Update Available XBOX

New Update Available XBOX description

When attempting to return to the dashboard with the Xbox button or with “Hey Cortana Go Home”, you should no longer encounter a black screen and error.

Xbox Preview Dashboard

Resolved an issue which could cause the Xbox Preview Dashboard to freeze when navigating to content (Quests, Announcements, Surveys, Rate this update, etc.).

My Games & Apps

Resolved an issue which caused games and apps which were previously installed to no longer be installed after downloading a system update.

Xbox Universal Store

Relevant content should now populate when searching specific Categories in the Store.

The Store now filters game and app results in Search.

Consumable DLC (coins, points, currencies, etc.) should no longer fail to appear in-game after being purchased from the Store.

EA Access

A download or install button now displays on the corresponding Store page for EA Access vault titles.

Blu-Ray Player

Resolved an issue with the Blu-Ray Player app which caused it to fail to launch or prompt with the error “Not compatible with this device”.

CURRENT KNOWN ISSUES

Instant-On Mode

In Instant-On mode, when the console enters connected standby, game and app installations in progress may fail to continue installing.

Rocket League Free Multiplayer Weekend

Rocket League may not appear free on the Store page for Xbox Live Gold subscribers during the Free Multiplayer Weekend.

Workaround: Xbox Live Gold subscribers can navigate to My games & apps > Ready to Install to install Rocket League during the Free Multiplayer Weekend.

Blu-Ray Player

After downloading an app update, the Blu-Ray Player app may fail to play Blu-Ray discs.

Workaround: Uninstall and reinstall the Blu-Ray Player app.

Twitch

The Twitch app may fail to launch.

Workaround: Uninstall and reinstall the Twitch app.

Microsoft Edge

While playing a video, pressing the left thumbstick to enter full screen mode may cause Microsoft Edge to crash.

Workaround: Use the on-screen full screen button to enter full screen mode.

Pins

• After downloading an app update, the app and all associated content pins will become unpinned from the dashboard. This only occurs once for each app after downloading the latest Xbox One update.

Pinning content from within apps (TV shows, etc.) is no longer supported.

Cortana

If Cortana doesn’t hear you the first time, you can usually try saying the phrase again.

In some cases Cortana won’t recognize the name of any game or app (ie. “Hey Cortana open Netflix”). This is an issue we’re working to address; please use Report-a-problem when encountering this issue. You can resolve this by launching Cortana from My games & apps and returning to the dashboard. On the Cortana Snap tile on Home, press the menu button to open the menu and select “Quit”, which will reload Cortana on next use.

“Hey Cortana turn off the Xbox” … “Yes” in UK, FR, IT, DE, and ES sometimes gets stuck on the confirmation and fails.

Payments and Billing

At this time it’s not possible to add, edit, or remove payment options on the console. Please use Xbox.com or another console not enrolled in the latest Xbox One update to manage payment options.

Profile

At this time it’s not possible to purchase a Gamertag change on the console. Please use Xbox.com or another console not enrolled in the latest Xbox One update to change your Gamertag.

Xbox Universal Store

At this time it’s not possible to redeem a 5×5 code for Xbox Live Gold on the console. Please use Xbox.com or another console not enrolled in the latest Xbox One update to redeem a 5×5 code for Xbox Live Gold.

You may be unable to buy, rent, or play certain movies or TV shows from the Store (the purchase button may not appear on the Store page). Please buy or rent from the Windows Store on a Windows 10 device or from the online Microsoft Store (http://www.microsoft.com/store/movies-and-tv) and the content will appear in the collection of your Xbox One’s Movies & TV app. The Xbox Video app can be used to purchase content on Windows 8.X/RT PCs and tablets and on Windows Phone 8.X devices. Windows XP, Vista, and 7.X users will need to purchase content from the online Microsoft Store.

When attempting to purchase In Between in the Store, the Store page displays an error indicating “In Between is currently not available”.

You may be unable to purchase the EA Access Hub from the Store.

My Games & Apps

You may encounter an error when attempting to load Ready to Install if you have a large digital library.

The trigger to unhide games in My games & apps has changed: the correct command is now Left Bumper + Right Bumper + X. Using the old command (Right Trigger + Left Trigger + X) may cause My games & apps to crash.

Playing Games

You may be unable to purchase content or currencies from the in-game interface with certain games.

When attempting to purchase additional tables in Pinball FX2, you may encounter an error and be unable to complete the purchase.

New Update Available XBOX screenshots

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