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MaxandEllie

Shop owner

AnnouncementWelcome to max & ellie! We've so enjoyed creating sweet little things for your sweet little things over the past 5+ years. After lots of soul-searching, we've decided to close up shop. All items have been marked down significantly, most around 40% off. Every item we have is listed and ready to ship! Thank you to Etsy and our wonderful customers for 5 amazing years!

We'll get your purchases shipped ASAP, but we can't control the weather or the USPS! If you want to receive your order before Christmas, better move quickly!

Announcement

Welcome to max & ellie! We've so enjoyed creating sweet little things for your sweet little things over the past 5+ years. After lots of soul-searching, we've decided to close up shop. All items have been marked down significantly, most around 40% off. Every item we have is listed and ready to ship! Thank you to Etsy and our wonderful customers for 5 amazing years!

We'll get your purchases shipped ASAP, but we can't control the weather or the USPS! If you want to receive your order before Christmas, better move quickly!

Shop policies

Last updated onFebruary 4, 2011

Welcome to Max and Ellie, a boutique full of sweet little things for babies, toddlers, and mommies. We make all of our items by hand in the intervals between naps, diapers, housework, and episodes of our favorite TV shows. We hope you enjoy using these delightful items as much as we enjoy making them!

Accepted payment methods

Pay with Visa

Pay with Master Card

Pay with American Express

Pay with Discover

Pay with PayPal

Buy with Apple Pay

Pay with Sofort

Pay with iDeal

Accepts Etsy gift cards

Other Method

Payment

Our first choice for payment is paypal. If you absolutely have to pay by check, please convo us. Either way, we must receive payment before we ship the items you have ordered.

Shipping

We ship items twice a week: every Tuesday and every Friday. We must receive payment for your order by noon Pacific Standard Time the day before for your order to ship (i.e. by noon on Monday or by noon on Thursday). We ship everything First Class through the good old United States Postal Service. Most of our items are soft and easy to send, but we will put a little extra TLC into shipping anything that COULD break.

Our items are split into two shipping categories: custom, and ready-to-ship. If you order a custom item, we will try to get it made and shipped as soon as possible. Please be patient with us, and understand that we won't ship an item we don't think is perfect, so it might take an extra day.

Refunds and Exchanges

If you are unhappy with your purchase from Max and Ellie for any reason, we will be happy to refund you the cost of the item plus shipping as long as the item is in the same condition in which it arrived at your house. Simply put the item back in the package in which it arrived, and send it back to us. As soon as we receive your return, we will refund your money. If an item arrives damaged, we will happily replace it at no cost to you. We will only accept custom order returns (i.e. the ABC onesies) if they were damaged during shipping. We do not accept returns on earrings.

Additional policies and FAQs

We both set up Etsy accounts to buy lots of fun things long before we thought about having a store of our own. When we finally decided to make and sell cute things for little ones, neither of our usernames seemed good enough, but neither of us wanted to relinquish our list of favorites. So, we both kept our old usernames too: speedylu and ??? We're sure no one wanted to know that, but we like following the rules. We did used to be teachers, after all. :)