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Hydrant Flushing Begins May 22

As part of our ongoing commitment to safe drinking water the City of St. John's Water and Wastewater Division normally conducts a unidirectional water main flushing program from May to October. This maintenance activity ensures we continue to provide the highest quality drinking water within our water distribution network.

You not even be aware that flushing is taking place in your neighbourhood. Flushing is generally conducted between 8 a.m. and 4 p.m., Monday through Friday. While the hydrants are open, the residents in the neighbourhood may experience discoloured water or a small drop in water pressure, however, your water service should not be interrupted. If you have no water pressure please notify Access St. John's at 311 or (709) 754-CITY (2489) as soon as possible.

Can I use my water when you are flushing the water mains in my neighbourhood?
When you see flushing being carried out on your street, you should avoid using water for any purposes that require clean water, such as preparing food and beverages, medical and dental procedures, or laundry. You should also avoid using your hot water system to minimize the amount of sediment drawn into your hot water tank.

How can I clear my water?
Turn on a cold water tap and let the water run for a few minutes. We recommend using the cold water faucet on a bathtub. Do not choose a tap that has a water filter connected to it, or the sediment may clog your filter. Do not use a hot water tap because it could draw sediment into your hot water tank. Catch some water in a light-coloured cup or container to see if it is clear. You can use your water if it is clear.

If the water does not clear in 15 minutes, wait 30 minutes and try again. If the water is still discoloured after three to four hours, please call Access St. John's at 311 or (709) 754-CITY (2489).