Returns and Refunds

When you shop at dancovershop.com you have the right to return your purchase within 14 days. If you want to return products you must inform us by sending a return form. You will find the return form here. You must send the return form latest 14 days after you received your products.

If you choose to return products it is your responsibility to contact a transport company and pay the return transport costs.

You must always send the original packaging when returning products.

Undamaged original packaging constitutes an important part of a products value and the original packaging also contains important information relevant to the return of your products.

It will appear on the product, if the product is excluded from the right of return (e.g. products made by order or customized products).

Your right to return within 14 days is valid from the day you receive your products. If the 14 day deadline expires on a holiday, Saturday, Sunday, Christmas Eve or New Years Eve the deadline is prolonged to the following working day. In case you have ordered several products on the same purchase order, which are delivered on different dates, the 14 day deadline is valid from the date you receive the last product.

After you have received your products, you may only handle them in such a way necessary to determine the product type, product abilities and way it functions.

Return process

If you choose to return products you must:

Step 1:.

Fill out a return form and send to us. In the return form you will be required to:

- Fill out order number

- Fill out invoice number

- Mark or type the products you want to return

- Type the number of boxes you will be returning. Return shipping labels will automatically be generated.

Step 2:.

Print the shipping labels and prepare your shipment.

Make sure the return products are safely packaged in the original packaging. Original packaging must always be returned together with your return products.

Put a shipping label on each box you are returning.

If you do not have access to a printer you must write the shipping labels yourself. Remember to write your return number and sender information on your shipping labels. Make sure to put one label on each box otherwise we will not be able to identify your shipment. You must also please write box number and the total number of boxes you are shipping on each label. E.g. box no. 1/3, 2/3 and 3/3.