IT Strategy: From Cost-Centric to Source of Added Value

Today's environment requires new, agile and differentiated approaches to IT operations and the ability to work as a proactive, collaborative business partner. Yet most IT functions remain largely focused on cost optimization rather than enabling enterprise growth goals and increasing value.

The greatest opportunity for IT organizations to improve efficiency is in "run" processes. While seamlessly running IT is absolutely critical, these activities typically don't produce competitive advantage. World-class IT organizations operate with 20% lower costs than peers and at the same time allocate a substantially greater share of their budget to higher-value "build" activities that contribute more to improving business processes.

Accelerate your journey toward world-class performance

Based on our extensive research of world-class enterprises, we understand what it takes to establish and sustain value-producing IT operations and global business services (shared services). We view IT organizations as strategic enablers of enterprise performance. And we apply that perspective as we work with IT functions at many of the world's leading organizations to define and measure their contributions and raise their capabilities, performance and – ultimately – value.

What makes the difference?

Our IT strategy consulting services cover the entire spectrum of IT processes. We can address any of the strategic and operational dimensions that impact performance, such as organizational design – including IT outsourcing decisions, process improvement, technology enablement, information requirements, IT costs, and skills and talents. We can provide the right combination of capabilities, resources and approach to help you identify and adopt world-class capabilities and deliver maximum value from your IT function:

The Hackett Group is a leading global strategy and operations consulting firm, with expertise in performance benchmarking, business best practices and business process improvement. Leveraging the world's most comprehensive proprietary benchmarking and best practices database, we provide our clients with performance optimization services that help them achieve operational excellence across the enterprise, including the finance, IT, HR, procurement and supply chain organizations. Our cash flow management services have helped our clients free up billions of dollars in improved cash flow. We can help you develop and implement a forward-looking HR strategy, to optimize your supply chain, or to better control your IT costs. With a veteran technology staff, we can also help you maximize your ROI on specific platform deployments such as a SAP or Oracle implementation.