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Individuals Join Legal Battle Against Arby’s Over Data Breach

March 29, 2017, Written By Bill Hardekopf

Since February, a number of federal lawsuits have been filed over a data breach at Arby’s. Eight banks and credit unions have filed suit, and more recently, two individuals have filed a lawsuit. Jacqueline and Joseph Weiss claim they uncovered thousands of dollars in unauthorized charges on their Visa card after they had used the card to pay for food at Arby’s.

The lawsuits allege that Arby’s failed to adequately protect customers from data theft. The North Alabama Educators Credit Union stated in its lawsuit that “hundreds of thousands, if not millions, of credit and debit cards issued by financial institutions, including Plaintiff, were compromised due to Arby’s severely inadequate security practices.”

“There is a strong probability that entire batches of stolen information have yet to be dumped on the black market,” they state, meaning Arby’s customers “could be at risk of fraud and identity theft for years into the future.”

Hackers were able to access the restaurant’s point-of-sale (POS) systems by installing malware, and then remotely access payment card details. Anyone who used a debit or credit card to pay at the fast food chain between October 2016 through January 19, 2017 may have had their card details stolen. Early estimates predict that at least 355,000 payment cards were compromised by the breach.

Arby’s has not yet commented on the pending litigation but said, “we believe the claims are without merit and intend to vigorously defend against them.”

About Bill Hardekopf

Bill Hardekopf is the CEO of LowCards.com and covers the credit card industry from all perspectives. Bill has been involved with personal finance for over 15 years. He is a frequent contributor to Forbes, The Street and The Christian Science Monitor.

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LowCards.com does not include all credit card companies or every available credit card offer. Opinions expressed here are author's alone, not those of the credit card issuer, and have not been reviewed, approved or otherwise endorsed by the credit card issuer. Every reasonable effort has been made to maintain accurate information, however credit card offers change frequently. After you click on an offer you will be directed to the credit card issuer's secure web site where you can review the terms and conditions for your offer.