Job Description

Montash have been retained by our global retail client in order to secure a Junior Windows Support Engineer in the Netherlands.

Location: Hilversum

Your responsibilities will include:

Ongoing field support of the IT infrastructure and Point of Sale (POS) Application systems within over 700 retail stores worldwide.

Contributing support of the Nike digital Enablement systems, including working with retail teams to incorporate the systems with a geographic Retail teams.

Working in a fast-paced environment to increase efficiency within the company, technologies varying from traditional desk infrastructure such as Windows workstations as well retail-specific infrastructure such as payment terminals, mobile devices, ticket printers and kiosks.

In addition to those general role responsibilities, you'll need some specific experience and have some specific accountability, including:

Experience with digital signage including touchscreens technology will be a plus

Able to use remote management tools (For example: Bomgar, MobileIron)

Ability to triage, troubleshoot and fix problems and incidents - using vendor and third-party tools and technical support where required. Includes experience providing desk side and remote support as required via ticketing system

1+ years' experience in IT, business or a related field

Prefer experience in a Retail environment

They are looking to bring someone to the team who

Possess excellent communication skills

Is passionate for new and upcoming technologies

Is able to drive and has their own, as there is field work involved.

English is required. Another language is an advantage, such as French.

Social Stream

Infor, one of the global leaders in enterprise resource planning (ERP) software, has revealed that it is launching a new mobile solution. The company, which has focused on developing specialised business applications for a variety of industries, unveiled Infor Mobility for Field Service (MFS). The solution is a comprehensive mobility application that can streamline operations for employees working in the field. To ensure that field technicians are provi...

With Google and Microsoft both already working on artificial intelligence (AI) software for their cloud services, it has been revealed that Amazon is now to join the battle. The internet giant is to prioritise developing AI for Amazon Web Services (AWS), the division that sells data storage and computing to IT professionals around the world. AWS is currently the fastest-growing division for Amazon, with the past year having seen sales soar by 60 per cen...