HP PSC 2410 Photosmart All-in-One Printer support

Install a Windows 8 Driver with Windows Update

This document explains how to install a Windows 8 Update printer driver for your HP printer for a USB or a network connection. When you connect the USB cable to the printer and then to the computer, or Windows 8 detects that the printer is on the same network as the PC, Windows activates Windows Update. Windows Update searches online for the most recent in-OS print driver

A print driver is a software program that allows the computer to run the printer.

on the Windows Update site. If the online driver is more recent than the driver stored in Windows, the computer downloads and installs the updated driver. The Windows Update process takes place automatically.

NOTE:With this basic driver, some of the buttons on the printer do not function and some of the advanced printer features are not available. For more information about your driver and to see workarounds, see the Frequently asked questions
section in this document.

Install the printer driver using Windows Update

Use these steps to install the printer driver using a USB connection, a wired (Ethernet) connection, or a wireless connection.

NOTE:If you are not using the latest version of Windows 8, the information in this document might not match. You can get the latest version from the Microsoft Store.

Turn the printer on.

Turn on the computer, and connect it to the Internet.

Connect a USB cable to the printer and then to the computer, or connect the printer to the wired (Ethernet) or wireless network. Windows 8 automatically searches for the most recent driver for your printer.

Wait for the installation to complete.

NOTE:If Windows 8 did not automatically install the printer, follow the steps in the Frequently asked questions section to manually install the printer.

Frequently asked questions

Listed below are frequently asked questions about getting the latest driver updates with Windows Update and how to use the installed software features.

Follow these steps to uninstall any installed drivers, and then manually install the driver for your printer.

Disconnect the printer from the computer or network by removing the USB cable or the network cable, or by turning off the wireless connection.

Turn the printer off and on again, and make sure that it is in a ready state.

On the computer, right-click the Start button () or the lower left corner of the screen, click Search, and then type Devices and Printers.

Click Devices and Printers.

Right-click the printer icon () for your printer, and then click Remove device. Follow the on-screen instructions to complete the process. If multiple icons exist for the printer, remove them all.

NOTE: If the printer is not listed, continue to the next step to restart your computer.

Restart your computer.

Make sure that the computer is connected to the Internet.

Right-click the Start button () or the lower left corner of the screen, click Search, and then type Devices and Printers.

Click Devices and Printers, and then click Add a printer. The Add Printer window opens, and displays a list of printers.

Click The printer that I want isn’t listed.

Click the option Add a local printer or network printer with manual settings, and then click Next.

Click the Use an existing port drop-down list, click LPT1: (Printer Port), and then click Next.

Click the Windows Update button and wait for the updates to complete.

In the Install the printer driver window, under Manufacturer click HP, and then search for your printer (or printer series) in the Printers list. If the printer (or printer series) does not display under HP, try looking under Hewlett Packard.

NOTE:The print drivers are displayed by their series names, which means the last one or two numbers may show as zeroes. For instance, the HP Photosmart 8750 displays as HP Photosmart 8700, and the PSC 1210 displays as the PSC 1200 series.

Once you find the printer (or printer series), reconnect the printer to the USB cable or network cable, or turn on the wireless connection. The Installing Device Driver Software window should briefly display on the Taskbar of the computer screen. Wait for it to disappear.

Click the Cancel button on the Add Printer window. The newly installed printer now displays in the Devices and Printers window.

You can use Windows Update to automatically search for and install the latest driver for your printer.

Right-click the Start button () or the lower left corner of the screen, click Search, and then type Change device installation settings.

Click Change device installation settings.

If it is not already selected, select Yes, do this automatically (recommended), and then click Save Changes. Your Windows 8 computer can now automatically detect the most current in-OS printer drivers and then download and install them using Windows Update.

NOTE:Windows 8 might prompt you to restart the computer. Make sure that you bookmark this page so that you can quickly access it again.

Video of how to set Windows to automatically update

The follow video demonstrates how to set Windows to Automatically Update.

Although your HP printer essentially functions the same with the Update driver as it does with a full-feature driver, you might notice some differences. The following is a summary of the differences in functionality with this driver.

No access to HP Solution Center or HP Toolbox: These HP applications are not supported by the in-OS driver. However, some workarounds are available in this document to accomplish the tasks in these applications as you did before.

Importing and viewing images on a memory card: If your printer has a memory card slot, use the workaround in this document to import and view images on a memory card.

Limited button functionality: If your printer has buttons on the front panel, some of them will not function as before. Following are examples of buttons that function and buttons that do not function with the in-OS driver:

Move the mouse cursor to the top or bottom right corner of the screen to open the Charms Bar.

Click Devices, click Print, and then click the HP print driver that you installed.

NOTE:Since it is up to the app developer to include printing, not all apps have a print option. If no printers display, make sure that an HP print driver was installed, and then contact the app developer to determine if it supports printing.

Change any print settings that apply to your print job. If you want the settings to be the same for all apps, select Use these settings in all apps.

Click Print.

Changing print settings from the Desktop

Right-click the Start button () in the lower left corner of the screen, and then click Search.

Move the mouse cursor to the top or bottom right corner of the screen to open the Charms Bar.

Click Devices, click Print, and then click the HP print driver that you installed.

NOTE:Since it is up to the app developer to include printing, not all apps have a print option. If no printers display, make sure that an HP print driver was installed, and then contact the app developer to determine if it supports printing.

To search for information about printing a network configuration report, scroll to the top of this web page, and find the Product and Question Search boxes.

Figure 1: Product and Question Search boxes

Type the name of your HP printer in the Product search box.
In the Question or keywords search box, type network configuration.

The printer IP address is listed on the network configuration report.

From the Desktop, open an Internet browser such as Internet Explorer.

In the browser address box, type the IP address for the printer, and then press Enter. The EWS opens.

Figure 2: Example of the printer IP address in the browser address box

NOTE:Make sure that pop-up windows are not blocked in the browser. If pop-up windows are blocked, a message under the address line explains how to allow pop-up windows. If you try to scan with pop-up windows blocked, the scan fails.

In the EWS, click or tap the Information tab, and then under Applications, select Webscan.

Select the Image type for the item you are scanning.

NOTE:Select Text as your image type if you are only scanning a document. If you scan a photo as text, it might result in a poor quality scan.

Click Scan. The scanned item displays in the window.

Right-click the scanned item, click Save Picture as, and then select the destination and type a file name.