7
Communication and Review Team Members should include Civil Rights Administrator, Disparity Study Project Manager, Legal Division, Public Information Officer –The Team will review and comment on the study products. –Build a communication strategy and become the focus and spokesperson for all stakeholders Teams

8
Protect the Information Everyone wants a copy Confidentiality

9
Once upon a time Deliver the same message Keep the Public informed Engage the Business Community Conduct Public meetings/hearings Tell the Story

10
Communication and Education Public Notice – Director tells the story…. Distribute report Public Forums – explain the process Expect to amend the DBE Program Plan Annual DBE Goal and Methodology Final Report

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When left with lemons, make Lemonade Stay on message Tone Body language RejectionAcceptance Find the “Silver Lining”

12
Let’s Do It All Over Again! Two, three, four or five years? Meantime, what do I do?