Statement of claim

Involved in a car accident? Your house damaged by fire or vandalism? Fallen seriously ill abroad? And not sure what to do? Follow the instructions via this page on how to make a claim for each type of insurance. Click on the insurance product below for which you need more information.

Has your car been damaged or involved in an accident?

You will receive a confirmation of receipt with the name of your claim manager and the claim number. Your claim will then be processed directly via the claim manager, who will be your main point of contact.

If your car window is damaged, you can make an appointment with Carglass (FR) directly. If you have the optional Mini-Omnium or Omnium guarantee, ING will arrange the payment for you and no excess applies.