ASeTTS provides services to people who are humanitarian entrants or are from a refugee type background and who have experienced torture or trauma in their country of origin, during their flight to Australia, or while in detention.

All of ASeTTS services are provided free of charge to clients. Interpreters are also provided free of charge for non-English speaking clients. All counselling and interviews are confidential. ASeTTS has no political affiliation and assists all survivors regardless of race, religion, ethnicity gender and lifestyle.