New Job: Key Account Manager

Company Description: The Renaissance Network is the leading headhunter for K-12 and Higher Education, sales, marketing, and leadership team expansion. Since 1996, The Renaissance Network, Inc., has helped companies build effective sales, marketing, and leadership teams in the Education and Technology spaces. It is our knowledge of our niche market, our global network of top talent, and our unique approach to hunting, evaluating, and closing candidates that have allowed us to become the leading search firm and strategic recruiter in the Education and Technology market. We offer our clients: – A Trusted Partner – Decreased Search Time – Increased Hiring Success – Increased Internal Interview Effectiveness – A Rapid Market Impact – Confidence in Hiring Sales Team Expansion Specialists: Strategic Search Partners for Education and Technology

Client Company Summary:
itslearning is an international provider of learning platforms for education with subsidiaries in 7 countries and partners in 6 countries. With more than 7 million active users, we are one of the fastest growing international technology companies. Our learning platform is used by millions of educators, students, and administrative staff worldwide. We are dedicated to education and are passionate about the success of each student.

Be the 1st point of contact in the company for all aspects of account management for assigned accounts.

Engage with our existing customer base to raise User Adoption.

Maintain and manage the internal processes to ensure accurate forecasting and projection of renewal revenue.

Recognize and deliver upsell opportunities. Sell professional development training

Take ownership of any issues to resolution using all teams within business.

Proactively work with Account Management Team and Sales and Marketing Director to organize online and physical events that raise user adoption, increase both engagement and customer satisfaction as well as generated referral opportunities.

Update Salesforce accordingly along with processing all contract information accordingly.