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Verizon is excited about chatbots and the advances that are happening in the field of artificial intelligence. Over time, great leaps in technology have provided huge benefits to our lives. It’s easy to get carried away with the all...

This year, we’ve watched Apple, Google, Facebook, Samsung, Microsoft, and so many other tech giants make acquisitions or launch products to get into the bot business. They’re building bot ecosystems around their chat app platforms, ...

GUEST: Congratulations! You built a chatbot for {insert your awesome purpose here}. But, now what? Many people think that building the bot is the hardest thing. There are several tough decisions to be made upfront regarding platform...

EXCLUSIVE: Customer support software company Freshdesk announced today that it has acquired chat app and bot creator Chatimity. Freshdesk did not disclose the terms of the deal. Chatimity is a chat app with 3 million registered user...