An answering service allows you to build up and maintain your loyal client base as your
company grows and expands. Whenever you're away from the office, you can feel confident knowing a
trained telephone operator is handling your call with confidence. Many of today's telephone support
providers offer text, fax and email notification. These features are especially important for
professionals who handle emergency calls or deal with high-end clients that require special attention.

It's always a good idea to look for a business answering service that offers customization for
your company. When someone calls the line, you want to know the person picking up the phone has all
your information right in front of her. Instead of sounding like a generic operator, a virtual
operator should sound like a personal assistant whenever possible.
Developing a protocol for incoming calls goes a long way toward establishing customer confidence.

24-Hour Business Answering Service in Yonkers New York

A business answering service
can back up your administrative assistant or receptionist during busy times. You can set up phones to roll over
to the virtual operator when lines are busy or people have stepped away from their desks. If you own a small
business, you need to have the flexibility to turn off your cell phone or leave the office for client meetings.

A Professional Image is an answering service,
offering Yonkers New York local companies live telephone support 24 hours a day. Improve your image today by
calling (877) 921-1300 or by sending an email
to our sales staff.

Medical Answering Service In Yonkers New York

A medical answering service
allows patients to speak with a live operator 24 hours a day. One of the key benefits of hiring a
company to handle your after-hours calls is voice mail screening. Many calls that come in after
5 p.m. are non-emergency calls. An operator can direct the patient to call back the next day and
may be able to provide basic information like appointment times and office locations.

A medical answering service is essential for on-call physicians. Patients need to know doctors
can be reached 24 hours a day in the event of an emergency.
A highly organized answering service not only makes the initial call to
the doctor on call, but also places a follow-up call to the patient to ensure someone has responded.
You can set up a protocol for those times when the on-call physician does not respond, which may
include paging another doctor.

When dealing with personal health issues, confidentiality is
essential. The right answering service hires operators who understand the Hippocratic oath and
follow the principles when taking messages. Under no circumstances should an operator offer medical
advice or provide any diagnostic opinions. If you're looking for phone support, make sure you
discuss privacy policies, confidentiality agreements and emergency procedures thoroughly.

A Professional Image serves Yonkers New York
doctors' offices and offers phone support to clinics around the country. Find out more about our
appointment setting, on-call paging and voice mail screening features by calling (877) 921-1300, or you can send an
email to our sales staff.