Info

About

WHAT IS GROOVIN THE MOO?

It doesn’t feel all that long ago. It was 2003 and two friendly Newcastle neighbours (a high school teacher and a statistician) came up with an idea over a drink; a music event, but different. The music would be great of course, but it would also be something that the local community could be part of; Newcastle TAFE music school, local clubs and businesses. It would be an event for everyone, serviced by local community groups with the main focus being on fun and affordability. As the idea grew and it gained momentum with the support from the neighbourhood, Groovin the Moo was born.

Fast forward to Saturday 24 April 2005, Groovin the Moo’s first show and inaugural year. After setting up at the Gloucester Showgrounds (NSW), 1,400 people streamed through the gates to see the Screaming Jets, Killing Heidi, Evermore, Grinspoon and a bunch of local Newcastle bands. What a special moment, seeing your idea come to life.

Returning in 2006, taking to Maitland (NSW), Albury (NSW) and Darwin (NT), GTM featured its very first International act, Gomez (UK) alongside Aussie legends Hilltop Hoods, The Herd, Faker and more.

After only just two years, in 2007, Maitland GTM saw its first sell-out show, with Silverchair and The Black Keys (USA) headlining. This same year, GTM visited Albury one more time with the likes of Grinspoon, Sneaky Sound System and Xavier Rudd.

In 2008, Maitland sold out again. GTM also got to see how much the Northern Queenslanders loved to party when the show went to Townsville (QLD) bringing along The Presents, The Potbelleez and Spiderbait.

The GTM family grew in 2009 and expanded to Bendigo (VIC) in addition to returning to Maitland and Townsville, but it didn’t stop there. In 2010, two new shows were added – Bunbury (WA) and Canberra (ACT). With an epic selection of bands always present on the bill, the GTM team worked hard to deliver three weekends of magic and mayhem.

GTM didn’t slow down over the course of 2011, 2012 and 2013, focusing on ensuring that every show continued to grow and be bigger and better than the previous year. The hard work paid off, with the line up continuing to grow and the events selling out nationally each year.

In 2014, long-laid plans of expanding into the Adelaide Hills region (SA) came to life as GTM took to Oakbank. The following years, 2015 and 2016 saw the GTM tour continue at this pace, touring across five states and a territory over three weekends, each year!

In 2017, South Australians descended on Wayville, making the state’s agricultural Showground the new home for their local GTM. 2018 provided the opportunity to consolidate and reflect on how the music, culture and community of each region is knitted together to form the rich tapestry that is a GTM show.

This year, GTM is very much looking forward to welcoming back patrons, artists, each local community and team members alike. Moo Crew from the ACT and surrounding districts will check in to a new home at EPIC as GTM Canberra starts a fresh chapter at the established venue.

It’s been quite the journey so far, sometimes it still feels as though the festival has only just begun, such is the fresh energy that the GTM community brings to this festival, all eager to grow something of their own. The GTM community includes our audience, artists, team members, suppliers and stakeholders – it is one we love, have much to thank for and would not want to change in any way, shape or form.

Ticketing

Bendigo

Ticketing Outlets

The Promoter and the Venue shall not be held liable for any loss, injury or damages sustained entering or within the premises.

There are no pass outs at any GTM Events.

Small still cameras (including those with a recording function) and mobile phones are permitted for personal use only. Professional still cameras (such as an SLR), professional video cameras (including go-pros), sound recording equipment and professional lighting and tripod set ups are not permitted at GTM without written authority from the Promoters. Please respect the privacy of all other patrons, artists and service providers at GTM when using your camera or mobile phone.

As members of the audience, ticket-holders consent to being included in photos, sound and live video recordings that can be used by the promoter or promoter approved media outlets for promotion of the event.

No BYO alcohol, soft drinks, juice, milk, energy drinks, flavoured water or sports water is permitted at GTM.

All persons, bags and containers are subject to a full search at entry to ensure the safety of patrons. Prohibited items will be confiscated (and only returned at Promoters discretion) except for illegal drugs, which will be handed over to police.

A sealed plastic water bottle or an empty plastic water bottle is permitted.

Food is permitted.

Lost property will be held as a courtesy for two days (post-event) only. No responsibility is accepted by the Promoter for property lost at GTM.

The Promoter reserves the right to refuse entry to any patron without appropriate identification. The only forms of valid photo ID that will be accepted are a current Australian driver’s licence, a current passport or current proof of age card.

It is a condition of entry that all patrons agree not to behave in a manner that interferes with the enjoyment of other patrons. Promoters and Security reserve the right to eject any person contravening this.

DANGEROUS ACTIVITIES WILL NOT BE TOLERATED. This includes aggressive moshing, stage diving, crowd surfing and climbing. Patrons participating in these dangerous activities will be evicted without right to re-entry or refund. The Promoter accepts no liability for any injuries or damages caused by these activities.

In the case of an emergency evacuation or situation, please follow all official directives.

The Promoters or the event will not be held liable for any hearing damage or loss. Use earplugs if necessary.

The Promoter reserves the right to change the line-up and/or the date of the event without prior notification. In the event of a change of the date or lineup, refunds will not be available.

GTM plays rain or shine.

All conditions shown on the ticket are to be read together with all other statements or directives either shown on this ticket or displayed on the premises.

Should the ticket be re-sold or transferred for profit or commercial gain it will become void and the holder may be refused entry to, or ejected from the venue.

No refunds or exchanges except as in the Entertainment Industry Code of Fair Practice.

“GROOVIN THE MOO” is a Registered Trademark and cannot be used without the Promoter’s consent.

Conditions of Purchase

Moshtix Terms and Conditions for Groovin the Moo 2019

Agreed to online during the ticket purchase process:

This is an all ages event (16 + recommended).

No refunds or exchanges on any ticket except as required by and/or specified by the Entertainment Industry Code of Fair Practice. Incorrect purchases are NOT guaranteed a refund and are at the discretion of the Promoter.

Tickets may be reissued two (2) times. This incurs a fee of $10.00 per ticket. Ticket reissues will close 8:00am show day.

Your barcoded print out ticket is your ticket to the event, this must be presented at the gate to gain entry. Your ticket will be emailed to the email address specified during booking as a PDF attachment once your card has been successfully charged. If you are unable to print your ticket(s) or do not receive your ticket(s) please bring valid photo ID and the credit card used to purchase the ticket to the event entry gate. Moshtix staff members can then look up your booking from your details.

At the point of entry, the ticket presented must match the FULL NAME specified in the booking history and you will be asked to present a current matching current Australian driver’s licence, Proof of Age card or Passport that matches this information.

You must nominate ALL attendee FULL NAMES and DATE OF BIRTH and receive separate barcoded tickets for everyone, each person may then arrive separately. Each ticket will be emailed separately.

If you agree to purchase tickets under these conditions, you can then purchase up to 4 tickets, multiple transactions by the same customer may be cancelled at the discretion of Moshtix/Promoter.

Each ticket attracts a booking fee, which are inclusive of GST. We accept MasterCard, VISA and Amex.

The Promoter/venue reserves the right to withdraw, reschedule or substitute artists and/or vary advertised prices, event times and inclusions without notice. The Promoter/venue reserves the right of admission.

Should the event be cancelled or rescheduled, Moshtix will contact and inform customers.

It is a condition of sale that tickets may not be offered for resale on 3rd party websites such as ebay, Gumtree or ViaGoGo. Tickets may not be resold or offered for resale at a premium (including online auction sites) or used for advertising, promotion or other commercial purposes. If a ticket is used in breach of these conditions, it may be cancelled without refund and the bearer of the ticket may be refused admission. For information on safe ticketing please CLICK HERE

We play rain or shine.

Groovin the Moo is a licensed all ages (16 + recommended) event. The Promoter recommends parents should consider whether the event is appropriate for their child and recommends that any children under 16 years of age who attend the event are accompanied by their parent or guardian.

The Promoter reserves the right to refuse a ticket holder admission to the event or to evict that person from the event in any of the following circumstances: if the ticket holder fails to produce appropriate identification as proof of age; if the ticket holder refuses to make their clothes, bags, containers or other possessions available for search by the Promoter/ Security; if the ticket holder is affected by the consumption of alcohol or drugs, if the ticket holder participates in dangerous activities including aggressive dancing, moshing, stage diving, crowd surfing and climbing, if the ticket holder does not adhere to the local licensing requirements.

Entry is at own risk.

The Promoter and the owner and or lessee of the venue shall not be held liable for any loss, injury or damages sustained entering or within the venue whether caused by the negligence of the Promoter or that owner or lessee or otherwise.

Small still cameras (including those with a recording function) and mobile phones are permitted for personal use only. Professional still cameras (such as an SLR), professional video cameras (including go-pros), sound recording equipment and professional lighting and tripod set ups are not permitted at GTM without written authority from the Promoters. Please respect the privacy of all other patrons, artists and service providers at GTM when using your camera or mobile phone.

Bottles, cans, weapons, lasers, fireworks, umbrellas, prams, illicit drugs and alcohol are prohibited items and will not be permitted in to the venue. All bags/containers are subject to a full search at entry to ensure the safety of patrons. Prohibited items that are confiscated will be returned at the discretion of the Promoter.

Ticket holders consent to filming and sound recording as members of the audience.

No passouts will be issued.

Patrons who wish to consume alcohol must have valid photo identification (Australian driver’s licence, a current state issued Proof of Age Card, passport). International driver’s licences will not be accepted. Anyone found to be supplying or buying alcohol for a minor will be evicted from the venue and will possibly face criminal charges.

In the case of an emergency evacuation or situation, you must follow all official directives.

Moshtix provides this service on behalf of the event Promoter/venue.

All tickets and products are GST inclusive and priced in Australian dollars.

Commoonity

The Groovin the Moo 2019 Community announcement is coming Wednesday 27 February. If you are keen to get involved as a market stall holder, please submit your application here.

Competitions

triple j Unearthed

Like last year and plenty of years before that, triple j are on the lookout for one artist from each GTM region to add to the 2019 line up. Past winners include legends like West Thebarton, Good Doogs, Moaning Lisa and SAFIA and we can’t wait to uncover more gems this year. The competition is open now and all you need to do is have your best tunes up on the triple j Unearthed website by midnight on Sunday 24 February. For more info, head here!

Facilities

ATMs & EFTPOS

We do provide ATM facilities on site but they tend to be quite popular. All bars will have PayWave just in case you run out of or forget to grab some cash.

EFTPOS facilities are at the discretion of the individual food, beverage and market stall suppliers.

CLOAKROOM

For your convenience, GTM will be running a Cloakroom. Here’s how it works.

Cost: One (1) standard cloak is $5.00

What is one (1) standard cloak?

1 article of clothing per hanger

Loose items must be able to fit into the equivalent of 1 x A4 Bag

1 x personal bag no larger than a standard day pack

Anyone wishing to cloak items larger than one (1) standard cloak must purchase a second cloak.

Valuables, including mobile phones, wallets, cameras and electrical equipment will be cloaked at the risk of the customer and must be listed on the cloak tag at the time of cloaking the item. GTM will not take responsibility for items not declared at the time of cloaking.

Customers are responsible for ensuring they retain their wristband/cloak tag throughout the day. Lost wristbands/cloak tags will be asked to wait until the end of the evening to collect items.

Accessing your stuff throughout the day: You can access your stuff throughout the day for the cost of $3.00 by way of presenting your wristband/cloak tag.

Cloaked items not collected at the end of the night: Will be retained at the event site by GTM for one (1) day post event. Please check the Bendigo Facebook event page for more information.

CHILL OUT

In 2019, our GTM shows will welcome multiple groups including Red Frogs and Dancewize to assist with being customer care providers. If you need to recharge or chill out, there will be volunteers roaming our festival sites to be a friendly face or to offer a helping hand.

DISABILITY & SPECIAL NEEDS

GTM has disability and special needs provisions in place at all events and supports the companion card program.

Please get in touch directly with GTM via emailingtickets@gtm.net.aufor specific event information in regards to access for patrons with a disability or those who have special needs.

FIRST AID

First Aid tents will be in operation from GTM’s start to finish and is the place to go if you or one of your friends aren’t feeling well. Not sure what’s wrong? Or think maybe you just need a rest? Better to be on the safe side and talk to our First Aid operators – they’ll be able to help or send you along to someone else who can.

INFORMATION – HEADSPACE HELPDESK

The headspace helpdesk is back again this year to help answer any questions you have about GTM or getting home. Look for the bright green headspace sign and head over and talk to the friendly team who can help you with free water, sunscreen, maps, lost and found, playing times or if you just want to have a chat.

LOST & FOUND

The headspace helpdesk is the place to go to hand in a lost item you’ve found at the event or to see if someone has handed in an item that you or a friend has lost at the event.

Bendigo Lost Property

Lose your ID, bank card, phone or wallet at GTM? Call the hotline on 5444 4646 to see if yours is there! We will keep items on site at the Event Office Gate 1 for one (1) day after the event.

BARS

Patrons 18 years of age and over are permitted to buy alcohol at GTM, provided you bring valid photo ID with you.

We’ll have a range of beverages for you to choose from including all your favourite beers, ciders and spirits.

There will also be a range of non-alcoholic beverages including soft drinks, juice and flavoured milk available from outlets around the event.

GTM loves to keep Australia beautiful and will be running a recycling program at our bars.

FOOD

GTM will have a diverse selection of mouth-watering catering options to give you the sustenance you need to make it through until the end of the night!

You will find something to cater to all tastes from sweet to savory, from local providers to festival favourites (yes, that includes gozleme), a delicious selection of International flavours and a number of vegetarian and vegan options too!

If you have specific dietary requirements, we do recommend you play it safe and bring along some snacks to get you through incase our caterers can’t meet your needs.

WATER

On a day full of sunshine and dancing it’s very important to keep hydrated. We are more than happy for you to bring a sealed or empty plastic water bottle to GTM. If you forget your bottle don’t stress, you can go one better and purchase one our GTM reusable water bottles to use all day at the event and every day after that!

We offer free water stations across the festival site for you to fill up your bottles throughout the day.

Please note; soft drink, juice, milk, energy drinks, flavoured water and sports water are not permitted to be brought into the festival.

MERCHANDISE

Bands will be selling their merch and there will be an exclusive range of GTM goodies available on the day.

Why not take your t-shirt along to the GTM Signing Tent to get it signed by a selection of artists from the line up?!

LOCK IT UP LOCKERS

Lock It Up provides a solution to you worrying about your valuables while you party at GTM!

Store your phone, wallet, ID, keys and more in your very own secure locker. You’ll have unlimited access to the locker throughout the day using an RFID wristband. The lockers also have phone charging facilities so you don’t have to stress about running out of battery before you get home!

Lockers vary by size and price and are also very limited. Pre-purchase you locker now via Moshtix.

Faqs

General FAQ

WHEN AND WHERE IS GTM ON IN 2019?

Friday 26 April – Wayville SA

Adelaide Showground

Enter via Leader Street, Wayville, SA 5034

Saturday 27 April – Maitland NSW

Maitland Showground

Blomfield Street, Maitland, NSW 2320

Sunday 28 April – Canberra ACT

Exhibition Park in Canberra (EPIC)

Corner of Flemington Road & Northbourne Ave, Mitchell, ACT 2911

Saturday 4 May – Bendigo VIC

Bendigo’s Prince of Wales Showground

42 – 72 Holmes Road, Bendigo, VIC 3550

Sunday 5 May – Townsville QLD

Murray Sports Complex – Townsville Cricket Grounds

Mervyn Crossman Drive & Murray Lyons Crescent, Annandale, QLD 4811

Saturday 11 May – Bunbury WA

Hay Park

(off) Parade Road, Bunbury, WA 6230

CAN I GO TO GTM?

GTM is a licensed all ages event, however, we do recommend 16+. If you are under 16, we are still more than happy for you to come along, as long as you’ve cleared it with your parents.

Here are some tips from us:

Come with a good group of friends

Set up meeting points at the start of the day in case you get separated

We recommend you write down two numbers on your arm or on a piece of paper for your pocket/bag – best to include the number of one of your friends at the event and one adult who can help you out from home

Most importantly, look after each other

We are expecting a big excited crowd so GTM is not the best environment for small children, toddlers and infants.

NOTE TO PARENTS It’s up to you to consider whether the event is appropriate for your child. If you would like to discuss this with someone from our team please get in touch with us via: moo@gtm.net.au

HOW DO I BUY MY TICKETS?

Everyone who wants to come along needs to buy a ticket.

Tickets for Wayville, Maitland and Canberra will be on sale from 8am local time on Thursday 31 January 2019.

Tickets for Bendigo, Townsville and Bunbury will be on sale from 8am local time on Friday 1 February 2019.

Once an event is sold out, there will be no more tickets available.

You can buy your tickets online through Moshtix or through selected independent outlets. You can find a list of these outlets by checking your relevant region’s ticketing info section.

HOW MANY TICKETS CAN I BUY?

There is a limit of four (4) tickets per person. This applies when buying online and at our independent outlets too.

IF I LOSE MY TICKET HOW CAN I GET A REPLACEMENT?

If you bought your ticket online:

If you bought your ticket via Moshtix make sure you save or file your email that has the PDF ticket attached so you can re-print your ticket!

If you delete or lose your email that has the PDF ticket attached, all you have to do is log into your Moshtix account and head to “My Account” where you can re-print your ticket. Easy!

If you bought a hard ticket from an outlet:

Hard tickets purchased from an independent outlet need to be treated like gold – they cannot be replaced OR reissued!

WHAT TIME DOES GTM START AND FINISH?

Check out your event times below as these vary a little state to state.

In Wayville – Gates open at 11:00am with the first bands taking to the stage around 11:25am and the last band finishing around 11:00pm.

In Maitland – Gates open at 10:30am with the first bands taking to the stage around 11:00am and the last band finishing around 10:30pm.

In Townsville – Gates open at 10:30am with the first bands taking to the stage around 11:00am and the last band finishing around 10:30pm.

In Bendigo – Gates open at 10:30am with the first bands taking to the stage around 11:00am with and last band finishing around 10:30pm.

In Canberra – Gates open at 10:30am with the first bands taking to the stage around 11:00am and the last band finishing around 10:30pm.

In Bunbury – Gates open at 10:30am with the first bands taking to the stage around 11:00am and the last band finishing around 11:00pm.

CAN I LEAVE GTM AND COME BACK IN?

No. There are NO PASSOUTS for any GTM event, so make sure you bring in everything you’ll need for the day (including a jumper for when the sun goes down!). Don’t forget – we do offer cloakroom services for those who don’t want to carry everything with them all day.

CAN I BRING MY OWN ALCOHOL?

BYO alcohol is strictly prohibited. Security will be checking all bags and containers at the entrance and any alcohol found will be confiscated.

DRUGS AT GTM

Groovin the Moo does not condone any behaviour that may knowingly cause harm to an individual and encourages all patrons to take personal responsibility for their actions.

There are risks associated with drugs including adverse health reactions and criminal charges. Be mindful that Police sniffer dogs regularly attend Groovin the Moo, so to ensure you won’t miss out on any of the fun don’t bring anything sniffable with you.

If you’re feeling unwell or you notice someone else who might need assistance, please reach out to the closest GTM Event, Security or Medical team member immediately. GTM has a range of services on site and we’re here to help. Familiarise yourself with our event facilities, which can be found in the navigation menu on the left hand side of this page.

CAN I BRING A WATER BOTTLE WITH ME?

We are more than happy for you to bring a sealed or empty plastic water bottle to GTM. If you forget your bottle don’t stress, you can go one better and purchase one of our GTM reusable water bottles to use all day at the event and every day after that!

We offer free water stations across the festival site for you to fill up your bottles throughout the day.

Please note; soft drink, juice, milk, energy drinks, flavoured water and sports water are not permitted to be brought into the festival.

CAN I BRING MY FOOD WITH ME?

Yes, food is welcome.

Feel free to pack a lunch, as long as it fits into your backpack. Please do not bring eskies, picnic blankets or baskets, folding chairs, glass containers, knives and any other bulky or sharp items. Security guards will be checking bags at the gate and will confiscate prohibited items.

I NEED TO BRING MY MEDICATION WITH ME, HOW DO I DO THIS?

If you need to bring in prescription or over-the-counter medication, you will need to make sure it is clearly labeled and preferably in it’s original packaging.

Please be aware security may ask GTM’s medical team to check your medication upon arrival.

If you’re unsure or have any questions, get in touch with GTM via moo@gtm.net.au

IS GTM ACCESSIBLE FOR EVERYONE?

Yes it is. Groovin the Moo accommodates for people with special needs, is wheelchair accessible and supports the companion program.

For specific event informations in regards to access for patrons with a disability or those who have special needs, please take a look at the Accessibility section of our website.

Please note: We are expecting a big excitable crowd so GTM is not the best environment for small children, toddlers and infants.

CAN I BRING MY CAMERA TO GTM?

First and foremost, please respect the privacy of all other patrons, artists and service providers at GTM when using your camera or mobile phone.

Professional still cameras (such as an SLR), professional video cameras (including go-pros), sound recording equipment and professional lighting and tripod set ups are not permitted at GTM without written authority from the Promoters.

Any patron with equipment of this description won’t be allowed to bring it in

It will be up to the patron to find somewhere to store it until the end of the event or choose to not enter the event

Small still cameras (including those with a recording function) and mobile phones are permitted for your own personal use, however:

Any photos or footage taken cannot be sold or published without written authority from the Promoters

Any photos or footage taken is to be used for your personal use only – sharing it with friends via uploading it to your personal Facebook and Instagram account is fine

But before you upload something to Facebook or Instagram, have a think about whether you’d be happy with someone else uploading that exact photo or footage of you. It might seem funny at the time, but possibly not the following day

CAN I BRING MY PET?

As much as we love animals, you cannot bring your pet to GTM. Service dogs are an exception. Please get in touch with us via tickets@gtm.net.au if you have any questions or enquiries about this.

CAN I CAMP AT GTM?

There is NO CAMPING at GTM. Check out the accommodation page to find some suggestions on where you and your friends can stay.

CAN I BUY ALCOHOLIC DRINKS AT GTM?

Patrons 18 years of age and over are permitted to buy alcohol at GTM, provided you bring valid photo ID with you.

The only forms of valid photo ID that will be accepted are a current passport, a valid Australian driver’s license with a photograph, or Proof of Age card or equivalent issued in an Australian state or territory.

CAN I BUY FOOD AT GTM?

GTM will have a diverse selection of mouth watering catering options to give you the sustenance you need to make it through until the end of the night!

You will find something to cater to all tastes from sweet to savory, from local providers to festival favourites (yes, that includes gozleme), a delicious selection of international flavours and a number of vegetarian and vegan options too!

If you have specific dietary requirements, we do recommend you play it safe and bring along some snacks to get you through incase our caterers can’t meet your needs.

If you’d like further information, please get in touch with GTM via moo@gtm.net.au

WILL THERE BE A CLOAKROOM AT GTM?

Yes there will be a Cloakroom. As GTM has a NO PASSOUT policy, please make sure you can stay to the end by bringing your warmies in with you, or pick a hoodie up from the merch tent. You can stash your things in the GTM Cloakroom for $5 until you need them. Terms and Conditions apply.

WILL THERE BE ATM’S ON SITE?

We do provide ATM facilities on site but they tend to be quite popular. All bars will have PayWave just in case you run out of or forget to grab some cash.

WILL THERE BE MERCHANDISE FOR SALE?

Yes. Bands will be selling their merch and there will be an exclusive range of GTM goodies available on the day.

Why not take your t-shirt along to the GTM Signing Tent to get it signed by a selection of artists from the line up?!

WHAT IF I LOSE A PERSONAL ITEM AT GTM?

The headspace helpdesk is the place to go to hand in a lost item you’ve found at the event, or to see if someone has handed in an item lost by you or a friend.

Items not collected at the end of the night will be retained at the event site by GTM for one (1) day post event then all valuables will be handed over to either the local Police or venue management depending on the show. Please check your show’s Festival Facilities page for further details.

Any non-valuable items (such as clothing) not collected by this time will be will be donated to a local charity organisation.

Check out GTM’s Facebook page after the event for details on how to collect any personal items found after the event has finished.

WHAT IF I LOSE MY FRIENDS AT GTM?

Make a meeting place BEFORE you get to GTM! The official Meeting Place at GTM is the big set times tower (you can’t miss it). If you want to make a second meeting place – we recommend the headspace helpdesk.

Another tip? Don’t rely on your mobile phone! The battery may run out or reception may be hard to get. We recommend you write down two numbers on your arm or on a piece of paper for your pocket/bag – best to include the number of one of your friends at the event and one adult who can help you out from home.

WHAT IF IT RAINS?

GTM will go ahead rain or shine.

If it looks like it’s going to rain, by all means bring a poncho or rain coat and your gumboots, but please leave the umbrella (all kinds) at home.

CAN MY BAND PLAY AT GTM?

GTM loves hearing from emerging and local artists! Best thing to do is get your music up on triple j Unearthed and who knows what might happen.

CAN I VOLUNTEER AT GTM?

Thank you for the offer, but GTM works with a range of local volunteer groups already.

CAN I WORK AT GTM?

We’re always happy to hear from people wanting to be involved with GTM! Check out our contacts page to see who you should talk to.

Don’t forget, when getting in touch ALWAYS let us know which event you’d like to work at and include your resume.

In Person from your closest Moshtix outlet or an official independent outlet (check the Ticketing menu via the left hand side of this page)

PLEASE NOTE: All tickets purchased online for GTM are ‘print at home’ e-tickets that will be emailed to you after making the purchase. You need to print the attached PDF file or save it to your smart phone and bring it along on the day.

HOW MANY TICKETS CAN I BUY?

There is a limit of four (4) tickets per person. This applies when buying online and at our independent outlets too.

I BOUGHT MY TICKETS ONLINE, HOW DO I GET A HARD COPY OF MY GTM TICKETS?

Your individual tickets will be sent to your nominated email address, as a PDF file attached to your booking confirmation email.

These tickets can be opened printed in either black and white or colour, just make sure that the barcode and all names and dates of birth are visible. Or you can display the PDF file on your smart phone and that can be scanned at the gates. Handy tip, make sure your phone is charged and in case of limited 3/4G signal, we recommend saving a copy of the ticket to your phone image gallery.

CAN I POST A PHOTO OF MY TICKET ON SOCIAL MEDIA?

As excited as you might be GTM advises NOT to post a photo of your ticket with the barcode visible on any social media sites.

I DIDN’T RECEIVE MY TICKETS VIA EMAIL, WHAT SHOULD I DO?

Log in to your Moshtix account used for the purchase and select ‘Show My Ticket’ for the relevant event. You then have the option to view the ticket in your browser, download or resend them to an email.

Still need help or you need to change your information on the e-ticket? Please get in touch with Moshtix via the Support tab on their website: tixsupport.moshtix.com.au

CAN I REFUND MY TICKET?

Tickets to GTM are non-refundable. If the event is cancelled a refund will be processed. Don’t worry, you will be contacted with instructions on what to do if this happens.

CAN I GIVE MY TICKET TO A FRIEND IF I CAN’T GO?

Yes, BUT if you purchased your ticket via Moshtix you need to change the ticket into your friend’s name. It costs $10.00 and the person who originally purchased the ticket must log in to their Moshtix account used for the booking.

If you purchased a hard copy ticket from a GTM outlet, you can simply give that hard ticket to your friend.

CAN I SELL MY GTM TICKETS ON VIAGOGO, EBAY OR GUMTREE?

No, absolutely not.

GTM tickets may not be re-sold as a commercial transaction under any circumstance. Cattleyard Promotions reserves the right to void any tickets without compensation if the original purchaser has sold them. The new ticket holder may be refused entry or be evicted from the venue. This measure, although extreme, is to combat scalpers.

SHOULD I BUY A GTM TICKET FROM VIAGOGO, EBAY OR GUMTREE?

We don’t recommend this.

GTM does not recommend purchasing tickets through any unofficial channels such as Viagogo, eBay or Gumtree and cannot guarantee a patron entry into the event with a ticket purchased via one of these channels. Check out our article on ViaGoGo for more info.

IF I LOSE MY TICKET HOW CAN I GET A REPLACEMENT?

If you bought your ticket online:

If you bought your ticket via Moshtix make sure you save or file your email that has the PDF ticket attached so you can re-print your ticket!

If you delete or lose your email that has the PDF ticket attached, all you have to do is log into your Moshtix account and head to ‘My Account’ where you can re-print your ticket, easy!

If you bought a hard ticket from an outlet:

Hard tickets purchased from an independent outlet need to be treated like gold – they cannot be replaced OR reissued!

DO I NEED TO BRING MY ID?

If you’re UNDER 18

And you purchased your tickets fromMoshtix you just need to bring one of the below as proof you are the ticket holder;

ATM card

School card

Library card

Bus pass

Or some other form of ID that has your full name on it

If you purchased a hard ticket – you don’t need to worry about ID as the ticket doesn’t have your name on it.

If you’re OVER 18

If you purchased any type of ticket to GTM and you’re over 18 and you would like to access the bar – YOU NEED TO BRING VALID PHOTO ID.

Valid photo ID includes one of the following:

Current Australian driver’s license

Current Passport

Current state issued Proof of Age Card or equivalent issued in an Australian state or territory

GTM advises NOT to bring any original documents such as your birth certificate

Media Accreditation

The Media Accreditation application process for all GTM 2019 shows will open at 8:00am AEDT Wednesday 27 February and will close on Wednesday 20 March 2019 at 5.00pm AEDT.

Check back here to access the application form on the Wednesday 27 February.

Please ensure you read all of the below MEDIA FAQ’S thoroughly BEFORE applying online for accreditation.

Any queries relating to media accreditation should be sent to hello@morsecodepr.com.au – please allow 48 hours for a response.

MEDIA FAQ

WHO CAN APPLY FOR MEDIA ACCREDITATION FOR GTM?

Media accreditation will only be granted to members of the media who represent recognised and legitimate media organisations.

Freelance journalists and photographers will only be granted accreditation if they are working on behalf of a recognised and legitimate media outlet. All applications will be checked with editors.

Please note, there is limited availability for media accreditation requests.

If you are a high school, TAFE, University Student or amateur photographer who would like to shoot GTM, please get in touch by sending a general email to moo@gtm.net.au expressing your interest and including links to your work. Please DO NOT send large file attachments with your request.

I WANT TO WRITE A STORY ABOUT GTM PRIOR TO THE EVENT, WHO DO I CONTACT?

To register interest to interview artists from our 2019 line up, please fill out the online form here.

HOW DO I APPLY FOR MEDIA ACCREDITATION?

Media Accreditation for GTM 2019 will open at 8.00am on Wednesday 27 February 2019 and will close on Wednesday 20 March 2019 at 5.00pm AEDT.

If you are a REVIEWER and / or a PHOTOGRAPHER wishing to attend one of the six GTM 2019 events, please complete the Media Accreditation Application Form once applications open.

Please ensure the form is completed in full, incomplete applications will not be accepted or considered. Due to GTM being a licensed all ages event, all applicants must ensure a Date Of Birth (DOB) is included in their submission and that valid photo ID can be presented when collecting their accreditation at the event(s).

Outside of our official media partners, we will not be accepting applications for on ground video crews for GTM 2019. Please email hello@morsecodepr.com.au if you have queries on this.

WHEN WILL I KNOW IF MY APPLICATION IS SUCCESSFUL?

Your application will be acknowledged with a reply email and you will be advised of the status of your application no later than Wednesday 27 March 2019.

I’M A REVIEWER, DO I GET A PASS?

All reviewers will be issued with a wristband which grants general admission access to the festival site. Any access above and beyond general admission is at the discretion of GTM.

I’M A PHOTOGRAPHER, WHAT ACCESS DO I HAVE?

There is a strictly limited number of pit access photo passes for each event. ALL photographers accredited with a media pass must complete and sign a release form when collecting their pass at the event(s).

Accredited photographers have access to the general admission areas of the site and the photo pit in front of each stage for the first three (3) songs of each artist unless otherwise advised by GTM event staff. Please note the use of flash photography is not permitted at any time.

Closed shoes are to be worn at all times and directions and/ or requests of the publicity team, security and/ or any event staff at any given event must be followed. Not wearing closed in shoes will result in denied access to all Photo Pits.

Photographers who are not granted a media pass with pit access will be issued with Photo Permission Letter which must be carried with them at all times. This letter will be provided at Guest Services on the day of the event and permits them to bring a professional camera into the event with permission to shoot still photography from the crowd only.

There’s no media area on site at GTM, however there are various charging stations around the festival site. We do recommend that photographers wishing to file photos throughout the day bring their own USB wireless equipment.

GTM is not responsible for any media equipment.

There is strictly no backstage or side of stage access for any photographers or reviewers under any circumstances.

WHERE DO I COLLECT MY PASS FROM?

All passes and reviewer tickets are to be collected by showing Photo ID from the GUEST SERVICES box office (unless the GTM Publicity Team has advised you of other arrangements) which is located just outside the main public entrance of the event.

ALL working members of the media who are collecting any accredited passes (i.e if you are operating ANY audio and/or photography equipment) will be required to sign a release form in order to collect their pass at any event(s).

Note: Valid photo ID is also required to receive an ’18+’ wristband to access the licensed areas of the event. The only forms of valid photo ID that will be accepted are current Australian driver’s licence, current passport (supported by another form of ID), current state issued proof of age card. Please note: for GTM Bunbury, only a WA proof of age card will be accepted – other state issued proof of age cards will not be accepted). Please note that an international driver’s license is not accepted as a valid form of identification at any GTM Event.

I CAN’T GO TO GTM ANYMORE, CAN I JUST GIVE MY MEDIA ACCREDITATION TO SOMEONE ELSE AT WORK?

Media accreditation is not transferable. All passes must contain the correct name of the media representative. Pass swapping is not permitted and anyone found to do so will be immediately escorted from site.

Should a change of name be required prior to the event please email hello@morsecodepr.com.au at least two weeks before the relevant event explaining the reason for the change. As these events are so busy changes to media accreditation on the day of any given event cannot be guaranteed.

Accessibility

Groovin the Moo welcomes everyone and we are constantly working on ways to improve the festival experience for all. Here are some things that might be useful for you to know before you arrive:

We have a designated accessible parking area for day guests. Check the site map for the exact location. This day parking area is automatically available for any vehicle bearing a standard Disability Parking Permit – just follow the Accessible Parking signs once you enter the car park.

We are aware that some disabilities are of a more temporary nature and if you don’t have an official sticker and need to use the Accessible Day Parking area, we invite you to let us know when you arrive. Drop us a line at tickets@gtm.net.au to arrange this.

CARERS

We understand that equal access can sometimes mean being accompanied by a carer, and so we offer complimentary carer/companion tickets on an individual needs basis. If you’d like to chat to us about this, just send an email to tickets@gtm.net.au so we can begin the conversation.

ASSISTANCE ANIMALS

We understand that equal access can sometimes mean being accompanied by an Assistance Animal. To help us support you and your Assistance Animal on site, please email us at tickets@gtm.net.au

INSIDE THE FESTIVAL

Accessible toilets can be found within the festival grounds and will be marked clearly on the site map.

CONTACT US

We are happy to assist people with disabilities in making plans for a pleasant and safe festival experience. Please get in touch via email at tickets@gtm.net.au to ensure that your day is as enjoyable as possible.