IT Service Desk

Location & Hours

While you can always request technology support by emailing us at servicedesk@suffolk.edu or by calling 617-557-2000, the IT Service Desk also provides walk-in support to students, faculty and staff at two Walk-in Centers:

You’ll be asked to fill out a Walk-In Center Service Request form, providing your: Name, Student, Staff, or Faculty ID. If you're a student, whether you’re a resident or commuter. Email address, Alternate email address (if primary address is unavailable). Telephone number. School or department. Brief description of your problem or question. The Service Desk Technician will take your request form and may begin helping you, or refer you to another available technician to assist you in answering your question or troubleshooting your problem.