• Proficient with AutoCad and CATIA to produce electrical drawings for video security (Video over IP) and training and entertainment systems• Responsible for developing system requirements documents for interior communication systems • Responsible for configuration management of system requirements documents for interior communication systems using Cradle• Responsible for providing status updates for late and due reports for interior communication systems to management weeklyVerizon Hampton, VA 2004-2005Toll Billing Associate

• Responsible for receiving and assisting customers will bill related questions and concerns.

• Correcting their bills for customers for charges that they were not responsible for.

• Call new or returning customers and assist them in returning their service to Verizon.United States Navy Bremerton, WA/ Norfolk, VA 2000-2004Operations Specialist • Operated a variety of computer-interfaced detection, tracking and height-finding radars • Maintained a tactical picture of the surrounding seas by plotting and maintaining a visual representation of ships, submarines and aircraft in the area, including friendly, neutral, hostile and civilian contacts. • Used secure and non-secure radio in communicating, in plain voice or coded signals, with other air, sea or land units to coordinate tactical and combat evolutions. • Operated common marine electronic navigation instruments including radar and navigation satellites. Repair Parts Coordinator• Responsible for the inventory and ordering of supplies and repair parts for an entire Operations Department onboard an aircraft carrier.Seaman• Foreman of the unlicensed deck crew onboard aircraft carrier• Skilled in all matters of seamanship required for working on deck of a seagoing vessel. • Inspects the vessel and performs a variety of routine, skilled, and semi-skilled duties to maintain all areas of the ship • Cleaned, painted, and maintained the vessel's hull, superstructure and deck equipment as well as executing a formal preventive maintenance program.• Skilled in cargo rigging, winch operations, deck maintenance, working aloft, and other duties required during deck operations.• Well versed in the care and handling of lines to perform tasks such as mooring a vessel.• Supported firefighting efforts or other emergency procedures encountered in the inherently dangerous environment of a ship.

Skills• Proficient in Microsoft Office Applications (Word, Excel, Power Point, Access, Outlook)• Proficient in Windows 7 Applications• Proficient in AutoCad/AutoDesk 2010 software• Proficient in Catia (three dimensional) software• Proficient and knowledgeable with configuration management databases such as Cradle• Professional and responsible in maintaining time schedules and deadlines• Accustomed to working in a military environment or Department of Defense contractor environment• Good communication skills• Teambuilding skills and leadership• Professional demeanor and appearance• Ability to multi-task• Good organizational skills