The amazon deal has since dropped a few dollars more- would anyone here pay over twice as much (2 1/2x now) for a bonavita BV1800, instead of the HG? What does a bonavita have over the hg (i.e. they're both made in china & lots of plastic, but brew at 200 degree & have that scaa cert)?

Otherwise someone please let me know if I'm overlooking any US made Bunns- the most entry level one I can find is the A10, which is $250. It wouldn't be as hard to spend that over a home model if it was like the HG or bonavita (where you pour water in only when you're about to make coffee, instead of keeping hot water in it 24/7)- so any models I'm overlooking, or other advice? Thank you.

VKirby Said:

Looks like a great deal, thanks for pointing it out.

Guys, I've read the entire thread but am still not sure exactly which model's shower head emitter I need to ask Bunn for IF I wanted to replace the 2-3 stream one it comes with (i understand it's not necessary). Some have mentioned 5, & some have mentioned 6 streams, but is there a particular part number?

Also (& off topic, but since a mod actually suggested this alternative earlier in this thread I'm going to ask before pulling the trigger on this HG), anyone happen to know what IS the most entry level (least expensive) U.S. made Bunn you can get? It looks like those are all going to be $250+ resevoir type, where you keep water hot in them 24/7? Despite having read about all the recurring issues here & at Amazon reviews, I still feel comfortable ordering one of these more than anything because of this Bunn rep seemingly all over the internet, personally making sure everyone's issues are taken care of. Pretty impressive. But would also be willing to splurge on a made-in-USA more commerical grade model if there was one more like $100 to $200. Don't need huge capacity, only brew ~24oz at a time, don't need 24/7 hot resevoir (but not a problem), either thermal or hotplate style. Any advice appreciated.

Edit: for instance the ST/X, or BT Velocity- are either of those U.S. made?

I have a Phase Brew. Initially I had some quality issues to which Bunn responded quickly.Today I brewed a 30 oz pot (with 48 g of coffee ground med-fine). The coffee come out quite good, but I noticed a small area in the center of the grounds that was still dry (this has happened a few times in the past).Should I request a different spray head?Use a finer grind? (though I’m already using the setting between drip and espresso on my Breville grinder).

I emailed Lisa McCloud and she sent me some new sprayheads pronto (not sure it fixes the problem but nice customer service).

On an unrelated note:On Monday, my Phase Brew abruptly stopped working (lights on, not brewing). I called Bunn and by the next day a replacement was on it's way to me (arrived today - Friday).For those who haven't memorized this thread, that's the 2nd time this has happened.

Conclusion: Bunn customer service, as noted by many here, is excellent. Zero hassle as it should be. They also sent me a label to ship the old machine back.I'm very happy with the coffee that the Phase Brew makes. I just hope they've fixed the reliability issues.

If someones' considering buying one, I wouldn't dissuade them, as long as they know the potential issues.If Bunn customer service was mediocre then I'd have a different opinion, but because it only took five minutes of my time for each issue, I'm OK with it.

The amazon deal has since dropped a few dollars more- would anyone here pay over twice as much (2 1/2x now) for a bonavita BV1800, instead of the HG? What does a bonavita have over the hg (i.e. they're both made in china & lots of plastic, but brew at 200 degree & have that scaa cert)?

Yes, I would likely pay more for the Bonavita because it has the SCAA certification. That means it doesn't just spike the water at a given temperature but keeps it there during the brew cycle. (Although maybe someone here has tested this Bunn and perhaps it does keep the water temperature steady.) It also brews the coffee within the designated time factor.

I am still considering machines without an SCAA certification. But I place higher value on the machines that have it.

The Bunn has more Amazon reviews. The low reviews say things such as the following: some complain that the standard carafe that comes with the unit leaks between the plastic rim and the glass. Others say that one solution is the standard carafe is interchangeable with another all-glass Bunn carafe that does not leak (I do not know if that is still the case). Some say it eventually gives out a "CLE" error which means it need cleaning, but that even after cleaning, it will not heat the water.

One person said they have had five machines fail, another three. Those types of reviews.

We won't find those with the Bonavita, because it is too new. It may also fail, and have other problems, but it hasn't been on the market long enough to know what its shortcomings may be. It may last longer, as it was built to compete with the Technivorm, but that is only speculation. No one knows how long the Bonavita will last.

Customer service is another iffy factor regarding the Bonavita. No one knows yet how good or bad customer service will be. Time will tell. There are only 29 reviews of the Bonavita as of this writing, compared with 183 reviews of the Bunn Phase Brew over a two-year period.

In the end, I think it boils down to a gut feeling and we have to get whichever machine feels right for us.

The amazon deal has since dropped a few dollars more- would anyone here pay over twice as much (2 1/2x now) for a bonavita BV1800, instead of the HG? What does a bonavita have over the hg (i.e. they're both made in china & lots of plastic, but brew at 200 degree & have that scaa cert)?

Meant to say that one of the Bunns is SCAA certified, but I can't figure out which one it is, as the SCAA site is quite cryptic: it states:

Bunn HG Home Brewer*

Home Use

But it gives no model number and no specifics other than what is mentioned above. When I try to match the above with model numbers on Amazon I do not get any meaningful results, so as a consumer I would not know which Bunn coffee maker to purchase.

Meant to say that one of the Bunns is SCAA certified, but I can't figure out which one it is, as the SCAA site is quite cryptic: it states:

Bunn HG Home Brewer*

Home Use

But it gives no model number and no specifics other than what is mentioned above. When I try to match the above with model numbers on Amazon I do not get any meaningful results, so as a consumer I would not know which Bunn coffee maker to purchase.

If you search through the reviews (for that product only) for the word "temperature" you will notice a few people have measured the temperature of the water. Also try for the word "degrees."

There appear to be some reliability issues with this model, but it appears to be the SCAA-certified model if I'm not mistaken. Bunn customer service seems good by all accounts here, but whether the machine is built to last I guess varies by user experience.

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