1 Answer

Presuming you have a TVS or TVA Voice Processing System, Do you have a list of what greeting is assigned to which number? If not, you have to go into the VPS and understand how it was set up; then make a new greeting in the proper place (either recording over the existing one, or in a new position), and assign it to the night menu.

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Related Questions:

You didn't say what type & kind of phone you have (iphone or android) or phone service you have (they all do them slightly different). If you dial your own phone number into your cell phone, that should access your voice mail. I have a Sprint Android, so

Press 3 for Personal Options

Press 2 for Greetings

Press 1 to Change Greeting

Press 1 to Record personal greeting or press 2 to select the standard greeting

If you are using an Active Voice product (typical w/ NEC) you need to change the hours of operation on the voice mail system. "Night Mode" only changes the ringing characteristics of the phone system and where calls ring, not the greetings that play on the voice mail. The voice mail plays a particular greeting (Day/Night/Holiday) based on the time of day specified in the schedule. The system administrator for the voice mail would have to make this change.

Here's the answer for everyone who searches FixYa. Call your dealer. Each voice mail is different and the instructions are developed by the installer. In a TVA system, we usually start at 1, so the Company Greeting and the Custom Service begin with the first one. They are changed from mailbox 998. In most of my installations, the night greeting is 2. It doesn't have to be.

Panasonic has 2 voice mail systems that operate on the TDA/TDE/NCP system. By default, the voice mail extension is 500. If you dial it, the system will answer and you can follow the prompts to record and change the greeting.

If your voice mail is embedded, then you have some oher codes like *382 to play it back and *381 to record a greeting.

Dial your extension. Wait for the greeting to say that you are at your voice mailbox. This is also the "Quick Voice Mail Tutorial Set Up."
Follow the instructions provided in the tutorial. You will be asked to enter your name (or company name), password and greeting. Write down the password and keep it in a safe place.
Record other greetings, if needed. After the tutorial, you have an option to add different messages for different situations. Press "311" to change your general greeting. Use "312" to record a message for when the line is busy. Dial "315" to record a temporary greeting for when you are away for an extended period of time, such as vacation.
Good Luck

press one of the ports for the voice mail (on the right of the handset)when prompted to enter your password enter **789#the prompt should say enter functionenter 405# the greeting should start playingeither press # to confirm or re record the greetingwhen finished recording the day and night (if required)greetings press # until the prompt says enter functionenter 111# to exit programming

press one of the ports for the voice mail (on the right of the handset)
when prompted to enter your password enter **789#
the prompt should say enter function
enter 405# the greeting sgould start playing
either press # to confirm or re record the greeting
when finished recording the day and night (if required)greetings press # until the prompt says enter function
enter 111#to exit programming

the night mode message that is being used is the main phone's (phone with lowest Ext. number) night mode message that was customized through it's voice mail.go on the main phone and listen to its voice mail. (voice mail ext. usually 165)continue listening until you hear some options.select the voicemail management optionthen select the change personal greeting optionthen select the after hours greeting optionhope this helps!