6 Suggested Answers

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check to see if your phone line is plugged in the " L" or line slot on your fax machine if it is then press the speaker or monitor key and listen for dial tone. then you put a document into the feeder and dial your cell phone number and press send, when your cell phone rings answer and listen if you are getting a high pitched squeel. if you are then it should be working. try it the other way too by dialing from your cell and listen again for the squeel. if you still don't get the squeel you have a defective modem.

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There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395
Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
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