It's Working for Me

Pros: Easy to Use, Performance, Value for Money

Cons: Build Quality

I've had the shredder for about a month. I just finished shredding over twenty years of old tax records, four big boxes full. I've also shredded a couple of credit cards and several CDs/DVDs.I initially had the same problem (dead on arrival) expressed by several others. I examined the unit and found a microswitch on the back of the motor housing that is activated when the housing is placed on the basket -- a safety feature, no doubt. It's very easy to misalign this switch, in which case the shredder won't work. Unfortunately, there is little mention of this problem in the manual. I'll bet everyone that had an issue with initial failure had this switch misaligned.The basket is somewhat flimsy and bends easily. This may add to the misalignment problem mentioned above.It's working great for me. Considering its low price, I wasn't expecting a whole lot, but it's far exceeded my expectations.