Nothing I can think of positive about this company except that they give opportunities to Vets and recent College Grads

Cons

Questionable ethics, wining and dining, fishing trips to the gulf for clients it's like they try to buy clients! Dress code was nuts at corporate. Wearing ties in an industrial setting is nuts and unsafe! Image is important but so are fingers, toes, lives. Clients would comment whenever the visited or when we went onsite. This is a SALES driven company and thinking outside Their tightly controlled box is not encouraged. Big brother policies pits employees against employees. If you are in management but not part of the inner ordained circle look out cause you may be burned!

Advice to Management

Learn to be honest and honor your commitments. Learn to trust your employees they may be your greatest asset. Get off your high horse boats, planes, strip clubs, suits is offensive to some. 100% alignment from slick talkers clouds judgement. Stop counting you bonus and manage the business you have and stop relying on CAT

Advanced Technology Services Response

Jul 28, 2015 – Director of Employee Communications

ATS does not condone unethical behavior and we have an online system for our employees to report any behavior that is not in line with our Culture. If you witnessed unethical activity, please contact our HR Department.... MoreLess

I worked at Advanced Technology Services full-time (More than 3 years)

Recommends

Positive Outlook

Approves of CEO

Recommends

Positive Outlook

Approves of CEO

Pros

(2009) Despite a very rough economy, the Helpdesk was a very nice place to work. Workers were able to take their job seriously and also enjoy helping the customer. Every dollar was well justified and cost savings were taken seriously, not just for A.T.S. but for the customer. With the available customers and contracts at that time, I can honestly say, things were running at their absolute peak performance for the workforce available. Professionalism was a big deal and it was maintained for around a year or two. The Non-IT sides of the company runs like a well oiled machine and are growing at amazing rates. I strongly recommend those areas and can assure you, the A.T.S. culture is that of high importance and are all good job and life values.

Cons

Office Politics, advancement, and grudges! Advancement was a good thing at the time, but often left huge rifts in the processes, examples, and departments. Many good managers moved on to better things, but those whom advanced within did not stay because they were not respected or "were not a good fit". Many issues seemed to spring from separation and culture from other I.T. locations. (3) There are some serious issues with retaliation and protection. You could not speak up without fear of losing your job. Many managers whom protected their employees and challenged high level authority to protect their employees were removed from service and in some cases removed all together. From my understanding this is currently being managed, and H.R. is taking a better stance, but at the time it was an issue.

Advice to Management

Balance of V.P. level politics are not uniform. Some V.P. management issues are causing mis-communication, confusing middle management into the wrong decisions, and derailing the Helpdesk. Jeff Owens and Richard Blaudow set a good example, but in between there were some gray areas. H.R. and Management needs to get a better stance on mediating issues internally and externally for all customers. I strongly believe satisfaction surveys need to be done every six months, and if there is even a hint of a problem, they need to be followed up on every month until the issue is discovered. Retaliation was a big concern. Never really felt protected if your voice had to be heard. In my case I feel it marked my exit

I have been working at Advanced Technology Services full-time (More than 3 years)

Doesn't Recommend

Neutral Outlook

No opinion of CEO

Doesn't Recommend

Neutral Outlook

No opinion of CEO

Pros

The IT support are good hardworking people. Good experience for future IT related jobs. The job seems very stable for contract work. For a short term job it fits the bill perfect. Management is very helpful in assisting its employees.

Cons

The pay compared to other IT jobs in the area is under what it should be. The employees are ran like dogs to make up for the lack of proper staffing. If i could sum up the problems you would run into with this company,with one word that would be "micromanaged.The company will claim it is to improve performance but it's an excuse for nitpicking at your job. I am sure most companies are like this to a greater or lesser degree but the constant "its not good enough group emails get old really fast. The advancement from entry level is almost non-existant.