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What Do Our Customers Say?

We love to hear back from customers about their rental experience with us. After every customer returns home from their rental, we invite them to leave a review of their experience and then share these reviews with you here. We hope you find them a useful way of choosing the right options for your car hire. We also ask customers to rate their overall experience using our unique Car Rating.

Check out the reviews below. You can use the 'Filter The Reviews' options to narrow down your search for any other reviews you'd like to read. Choose to filter the reviews by supplier, car type or location or any combination of these e.g. all 7 Seater Minivan's at Orlando International Airport.

Tampa Airport (TPA) on 02 Apr 2015

Your website is great and easy to use. The lady at Alamo was refreshingly matter of fact and friendly and not pushy (being pushy is, I think, meant to be part of Alamo's strategy, so it was nice that we didn't have to deal with that). The car itself was fine, if a little small for my husband to see out the window while driving.

7 Seater Passenger Van (MVAR)

Washington Dulles International Airport (IAD) on 02 Apr 2015

Customer rating:

Customer name: GDPR redacted GDPR redacted
Vehicle supplied: first the Dodge whitch was no good then a Chrysler

after driving from Dulles Intl. airport Washington Va. I had to make a car swap in Wilmington NC. The staff at the Alamo office Wilmington airport gave us excellent service and we give them our best recomendation.
Thanks.
Walter

Sanford International Airport (SFB) on 02 Apr 2015

Good value for money, service good at Sanford Airport with Alamo. 4/5 Simply because we did not get the car we thought we would get. We were given a Jeep Cherokee Latitude "as a free upgrade" even though they didn't have anything else and it was the same class as ordered. Horrible vehicle - uncomfortable, gutless engine, no storage space, and only room for 2 big suitcases with little visibility out of rear window. Avoid this vehicle like the plague.
Plus point - reasonable mpg and bluetooth system for your phones and entertainment systems.

Las Vegas Airport (LAS) on 02 Apr 2015

I asked for a Mustang specifically and we were given one which was cool. We also got a complimentary tank from Alamo because we waited a bit more for the car to arrive which was really good as well. The communication with US car hire was great as being really quick in a couple of questions I had regarding my booking!

Tampa Airport (TPA) on 01 Apr 2015

Would have been a 5 rating if the Sirius XM radio had not stopped working after 3 weeks. It came up with a message saying it was updating the subscription and all the stations went. Apart from that all good.

Houston Intercontinental Airport (IAH) on 01 Apr 2015

The site is very easy and friendly. When you arrive to the rental car company, is easier if you use the Self-serve Kiosk, it's fast and you can avoid the salesman who want to sell you another type of car. With charge, of course.