IBM Professional Certification Program

IBM Certified Specialist - Retail Store Solutions Sales V4

Job Role Description / Target Audience

The candidate will be capable of identifying, managing, and closing IBM Point-of-Sale and self service opportunities with the appropriate hardware, software, services and solutions. The candidate will accomplish this by demonstrating strong product and competitive knowledge, coupled with strong retail industry knowledge, with minimal assistance. This person will have 12 to 18 months experience in POS sales.

Recommended Prerequisite Skills

Perform a solution design of hardware and software

Perform a configuration of hardware

Perform a special bid for any of the products

Develop long term customer relationships

Identify customer pain points

Describe why a customer needs Point of Sale

Describe why a customer needs self service

Identify customer hardware and software requirements

Differentiate IBM solutions from competitor solutions

Based on customer needs, propose appropriate solutions including hardware, software and services

Assist customers in planning solution rollout to include volume, time period, and budget

Identify other service and solution providers impacting IBM-s sale to the customer and facilitate integration

Understand the relationship and collaborate effectively with business partners/IBM

Identify a self-checkout opportunity

Requirements

This certification requires 1 test(s).

Test(s) required:

Click on the link(s) below to see test details, test objectives, suggested training and sample tests.