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1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved. Please note that this FAQ is OJS-centric, but most issues are applicable to both platforms.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OCS Conference Support and Discussion subforum; if you have a development question, try the OCS Development subforum.

And then this error popped up with a particular presentation. I think it's related to file size. This PDF was 1.5 MB and all of the others that I've looked at that are online are under 1 MB. I reduced the file size and was able to successfully "Move to Layout".

It also should be noted that this particular bit of OJS language doesn't apply to OCS.

Haven't had time to track down what setting where needs to be increased. It can't be upload_max_filesize, because the file gets uploaded to the server no problem. The error just pops up when the file is being copied to the public folder. Plus upload_max_filesize is set to 10 MB on my server.

Now I'm getting this error on a file under 1MB, so, obviously it isn't filesize that's causing the problem this time. So what happens is that someone submitted a PDF to be posted with their presentation but then found an error and so they submitted a corrected PDF. If I delete the current galley and then try to send the new author version, then I get the error. If I then try to send the review version, it works fine. And then I can also now send the author version without getting an error. Not sure that it's the right one though, because it renames it and I'll have to contact the author because I can't see the difference between the two PDFs.