The next-generation workforce and practices are being dramatically transformed by the next phase of technological evolution – Artificial Intelligence and Robotic Process and Blockchain Automation. Information is constantly flowing through an increasing number of smart things, such as machines, cars, consumer goods, clothes, and medical devices, and creating a stockpile of data. Companies can harness this data to grow and improve their businesses and create new, superior customer experiences.

The ISG Automation Summit combines strategic guidance with practical advice about the promise and peril of automation and digital labor and their implications for the workplace. Robotic Process Automation, cognitive and blockchain technologies are creating competitive advantage through improved processes in areas such as customer service, enhanced back-office operations, and warehouse management.

Attendees will leave with a clear understanding of the automation opportunity in their IT or business services environment, as well as how to build the business case and begin the process.

GET ANSWERS TO YOUR MOST PRESSING QUESTIONS

How should you prepare for transformational change over the next decade?

What new tech breakthroughs are on the horizon and what challenges and opportunities do they present?

How do you become AI ready?

How can you harness the increased level of data flooding into your organisation?

What are the cultural changes you need to make in your organisation to gain the maximum benefit of your automation efforts?

How do you scale your automation programme with RPA, Cognitive and Intelligent Automation?

2020 EVENT THEMES

2019 SPEAKER SNAPSHOT

LESLIE P. WILLCOCKSProfessor in Technology, Work and GlobalisationLONDON SCHOOL OF ECONOMICS

JEREMY WHITEExecutive EditorWIRED

NEIL CROCKETTFormer Cheif Digital OfficerROLLS-ROYCE

KC GOUNDAIMChief Executive OfficerRED DOT DIGITAL

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WHO WE ARE

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data.