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Texas city keeps paratransit service in house

TYLER, Texas — Following a comprehensive analysis, the City of Tyler, Texas elected to keep Tyler Transit's paratransit service in-house and add vehicles and drivers to keep up with current demand, reported the Tyler Morning Telegraph.

As part of its analysis, which was launched in January, the City looked at destinations such as medical facilities, work places, not for profit groups, and grocery and retail outlets; the number of trips individual customers take; the time it takes to dispatch and schedule paratransit rides; and the time needed to handle customers. For the full story, click here.