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Terms of Use

Welcome to Smart Resume Products, a subsidiary company of Resume World Inc, a global leader in Resume Writing and Career Management for over 20 years.

General Terms of Use

Resume World sells a wide range of Smart Resume Products (“e-Documents”) to job seekers, career-minded customers and resume writing professionals through this website (“Website”). All resume products are in digital form and are downloadable for instant use.

Access to and use of this Website (www.smartresumeproducts.com), including any resume products or services are subject to the following Terms (“the” or “these Terms”).

Please review these Terms carefully before you make a purchase or use this website. By purchasing any products or using any of our services, you accept these Terms.

1. This Website and Changes

The Smart Resume Products website is operated by Resume World Inc. under the domain name "www.smartresumeproducts.com" (“Website”).

Resume World reserves the right to discontinue or to make complete or partial modifications to this Website, or to these Terms. We may make such changes at our sole discretion and without notice or prior announcement. We encourage you to review these Terms occasionally. If you continue to purchase any Products or use the Services after we change the Terms, you accept all changes.

2. Copyright, Trademarks and Other Intellectual Property

All content, information, data, design, code and materials contained on this Website and in each Smart Resume Product, including (but not limited to) text, graphics and logos is the sole property of Resume World Inc. Unauthorized use of this material, including (but not limited to) reproduction, modification, distribution, transmission, adaptation, or republication is strictly prohibited. All content are protected by Canadian, United States and International intellectual property laws. You must comply with all such laws, including applicable copyrights and trademarks laws and other restrictions. You many not remove or conceal any proprietary notices or legends from any products.

3. Restrictions on Use

Your use of any product purchased from Smart Resume Products is conditional upon your prior acceptance of the Terms, including, without limitation the Restrictions on Use, set forth therein. The content of each product is for your sole use and you may not permit others (or yourself) to publicly display, transmit, sell or rent any product content purchased. Further, you may not link any product content to a website, store on a network or otherwise make retrievable on the Internet.

4. Registration

Each user must register in order to use the service or buy any product. Each registration is for a single user only. You are not permit to share your user name and password with any other person or with multiple users on a network. The security and safe keeping of your username and password is your sole responsibility.

5. Privacy Policy

Purchasing a product from Smart Resume Products requires a user to register for an account. Personal information is required, including your real name, email address, password, and country of residence, including province or state. Click here to view Smart Resume Products Privacy Policy which forms part of these terms and conditions.

6. Resume Products (e-Documents)

All of our Smart Resume Products are e-Documents. There is no shipping of any e-Document(s) purchased to customers. The e-Documents are instantly available for download by a customer once a purchase has been made and approved.

7. Refund Policy

(a) When you order any of our Smart Resume Products (e-Documents), you will receive an email confirmation immediately.

(b) After successful processing of payment, the purchased product will immediately become available for your download.

(c) The specific purchased product(s) will remain in your account for up to 30 days from the date of purchased for your benefit.

(d) There is no refund on any resume product (e-document) purchased.

8. Chase PaymentTech

Chase PaymentTech is a leading online credit card and debit payment processing service. When you purchase a digital product from us, your details are submitted securely to PaymentTech who automatically informs us of your purchase. At no point does anyone at Smart Resume Products or Resume World have access to your credit or debit card information. PaymentTech uses the latest technology and verification methods to ensure your security.

Any sales transaction processed by Smart Resume Products will appear on your bank or credit card statement with the name Resume World Inc. next to it.

9. Payment Methods

We accept Visa, MasterCard, American Express and Debit Cards. We also accept direct debit payments. Please email us support@smartresumeproducts.com or call us at 416.245.6528 / 1.877.212.5444 to arrange a direct deposit payment.

10. Pricing

Smart Resume Products endeavors to offer you value in all of its products. Your total price will include the price of the product(s). For Canadian customers, the price will also include additional applicable sales taxes, including HST or other provincial retail sales tax.

11. Customer Support: For Assistance with Purchases

For assistance with orders and payment inquiries, please contact us by email at support@smartresumeproducts.com or by calling (local) 416.245.6528 or (toll free) 1.877.212.5444 during regular business hours. Our business hours are Monday to Friday 9.am to 5.pm Eastern Standard Time. Responses to emails will be provided as soon as possible, usually within one business day.

12. Disclaimer, Warranty and Liability

(a) Resume World publishes Smart Resume Products for job seekers, resume writers and career management professionals worldwide. Every care is taken to ensure that the information contained in each resume product (e-document) is job and/or profession relevant, but no responsibility can be accepted for the consequences of actions based on the advice or information contained in any resume product or herein.

(b) You expressly agree that use of this website and any product is at your sole risk. Neither Smart Resume Products nor any of its employees make any warranty as to the results that may be gained from use of this website or any product, or as to the accuracy or reliability of any information, data, product content, materials or services provided through this website.

(c) This website is provided on an "as is" basis without warranties of any kind, either express or implied, including, but not limited to warranties of title or implied warranties of website and/or product functionality for a particular purpose. Additionally, there are no warranties as to the results obtained from the use of this website or any product.

(d) The content of each resume product provides Resume World’s expert opinion on the subject matter of professional resume writing contained herein. Resume World disclaim any liability, loss or risk incurred as a result of the use and/or application either directly or indirectly, of any information, methods, techniques, concepts or advice provided herein.

(e) While we endeavour to ensure that this website is available 24 hours a day, we will not be liable if for any reason this website or any product is unavailable at any time, or for any period of time. Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or for reasons beyond our control.

13. Email Subscription

When you sign up for our newsletter or any of our whitepapers you agree to periodically receive emails and newsletters from either Smart Resume Products or Resume World Inc. We may use your email to send you content that we think would be of interest to you based on the information you selected upon subscribing.

14. Miscellaneous

Resume World Inc. operates smartresumeproducts.com from its Head Office in Toronto, within the Province of Ontario, Canada. The website can be accessed from all provinces and territories of Canada and from other countries around the world. As each of these jurisdictions have laws that may differ from those of the Province of Ontario, by accessing the website, you agree that all matters relating to access to, or use of, the website, or any other hyperlinked websites, shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.