HKIAC Achieves Top Rankings in GAR Hearing Centres Survey

05 Nov 2015

Global Arbitration Review has released its new Hearing Centres Survey (“Survey”) as part of its Guide to Regional Arbitration 2016. HKIAC is ranked first for location, value for money, helpfulness of staff and IT services.

Location

HKIAC tops the ranking on location:

HKIAC: 21%

Maxwell Chambers: 15%

IDRC London: 12%

ICC Paris: 8%

Arbitration Place / NYIAC: 5%

Commenting on HKIAC’s location, the Survey says:

“The HKIAC’s ‘excellent location at the heart of Central’ won over more voters than any other centre, and they were happy to go into detail. One stated, ‘Without a doubt, the HKIAC has the best location – it’s close to a large number of business hotels and is convenient for law firms. It also has excellent transport links and is very near the Airport Express.’”

Perceived Value for Money

HKIAC also came out on top in the category of perceived value for money:

HKIAC: 20%

Maxwell Chambers: 13%

ICC Paris: 7%

ICSID / Arbitration Place / ICDR: 5%

IDRC London: 4%

One respondent to the survey noted that “The prices at the Hong Kong International Arbitration Centre are very competitive and very reasonable, taking into account of the location and facilities provided”. Another praised HKIAC’s “reasonable prices compared to other hearing venues in the region”.

IT services

HKIAC’s IT services are described as “combining innovation, such as ‘videoconferencing at relatively short notice,’ with every day essentials like free, reliable WiFi”. HKIAC is the most highly nominated hearing centre in this regard.

HKIAC: 21%

Maxwell Chambers: 13%

ICC Paris: 12%

IDRC London: 8%

ICSID / Arbitration Place / Seoul IDRC: 4%

Helpfulness of Staff

HKIAC receives particularly strong praise on helpfulness of staff. The survey indicated that “particularly strong praise was reserved for the HKIAC, where the staff are ‘very warm-hearted’ and ‘really amazingly helpful’”.

The Centre is ranked first in this category:

HKIAC: 21%

Maxwell Chambers: 14%

ICC Paris: 11%

IDRC London: 10%

Arbitration Place: 6%

HKIAC is ranked second for average daily cost and third for room space.