Eric Berne: I’m OK, you’re OK (the psychology of win-win)

That’s the title of my latest column for Outsource Magazine. It begins this way:

Too often people and businesses are locked into either destructive I-win-you-lose relationships, or what I often call a “ping pong” match where you are in a so-so relationship but either don’t know there is a better way or don’t have the courage to get out because things are not actually bad.

Luckily, things are changing and people are starting to wake up to the fact that win-win approaches are real – and offer real advantage and are worth the extra effort.