Doctors

Dr Ian Keith Hotchin (m)

MBBS, DCH, FRCGP, ST Georges, London 1988

Dr Hotchin is our lead GP trainer. He is also our safeguarding lead. He also has a special interest in sports medicine. He is a Fellow of the Royal College of General Practitioners. He is also the Academy doctor at Norwich City Football Club.

Dr Chris McKenzie (m)

MBBS, London 1994, Certificate in Substance Misuse

Dr McKenzie is one of our GPs supporting patients with drug and/or alcohol problems he is also our lead GP in prescribing.

Dr Kathy Connolly (f)

MBBCh, BAO, MRCGP, National University of Ireland 1981

Dr Connolly is our lead GP in diabetes.

Dr Caroline Delves (f)

MBBS, DRCOG. DFFP London 1997

Dr Delves is our lead GP in sexual and women’s health.

Dr Vandana Bendre (f)

MBBS. MD(Paeds) India, MRCP(Paeds), MRCGP, DCH, DRCOG

Dr Bendre has a special interest in women and children’s health.

Dr Owen Chandler (m)

MBBS, DFFP, London 1996

Dr Chandler is our Respiratory lead.

Dr Jacqueline Lilley (f)

MB BS 1998 University of London.

BSC Human genetics

MRCGP

Dr Tina Ariffin (f)

MB BS 1995 University of London

Dr William Smerdon (m)

MB BS 2008 University of East Anglia

Dr Ginikachukwu Ilechukwu (f)

MB BS 2006 Nnamdi Azikiwe University

Dr Natalie Gibson (f)

University of Cambridge

MB BChir MA(Cantab.) MRCGP

Dr Romek Wiles (m)

BM BS 2009 University of Nottingham

Dr Oliver Hudson (m)

MBChB (Hons) Sheffield - 2008

MRCGP - 2018

Dr Sara Tambal (f)

MBBS University of Jaba

Dr Elakechu Ella (f)

Training Practice

GP Registrar Training

Dr Delves, Dr Hotchin and Dr Lilley are all qualified GP trainers. We will also often have a qualified doctor with us who is training to become a general practitioner. These doctors will normally stay with us for a period of nine months.

Nurse Training

The surgery will shortly be hosting student nurses as a replacement for nurse training in association with the University of East Anglia.

Nurse Practitioners

Annette Edris (f)

Marion Ward (f)

Sarah Beart (f)

Sarah Beckett (f)

Nurses

Trainee Nurse Practitioners

Ashley Needham (m)

Andre Garcia (m)

Frail Elderly Outreach Matrons

Sarah Merritt (f)

Emma Wright (f)

Practice Nurses

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Chris Bell (f)

Karen Freezer (f)

Sharon Peters (f)

Charlotte Hanson (f)

Christina Bell (f)

Jo Hotchin (f)

Healthcare Assistants

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Di Manning-Coe

Jayne James

Tracy Marriott

Mandy Hooker

Surgical Team

Mr Warren Surgeon

Mr Sharma Surgeon

Mr Bendre Surgeon

Mr Cullen Surgeon

Andi Muncaster Theatre Manager

Di Manning-Coe Health Care Assistant

Cate Martinelli - Theatre Practitioner

Pam Woodford Theatre Sister

Practice Management

Emma Batchelor

Practice Manager

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Natalie Johnson

Deputy Practice Manager

Administration

Computer Department

Sarah - Admin Team Lead

Ben - IT Lead

Jo

Helen

Linda

Cate

Julie

HR and Payroll

Gemma

Finance

Keeley

Michelle

Nurse Administration

Shelly Brindle

Interpreters

Vilma

Lina

Vicky

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Gill S - Reception Manager

Gill E - Deputy Reception Manager

Caitlin - Deputy Reception Manager

Chloe

Jasmine

Tracy

Mandy

Janice

Jo

Karen

Linda

Di

Sharon

Eleanor

Nicole

Zoe

Emily

Secretaries

Sam - Secretaries Manager

Sue

Helen

Karen

Amanda

Terri

Yvonne

Becki

Sharon

Eleanor

Lili-mai

Community Midwives

Tel 613613

The midwives work with the doctors to care for mothers before, during and after delivery and hold weekly antenatal clinics at the medical centre by appointment.

Community Nurses

Tel 666179

The nurses provide skilled care for patients living at home including dressings, injections and hospital after care.

Health Visitors

Tel 668694

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

Attached Staff

Counselling is a way of helping people who have personal problems to find their own way through their difficulties. The practice has a very experienced counsellor and a Primary care mental health worker available. Referrals must be made by your doctor. There is a small fee contribution to our subsidised counselling service. However, patients who cannot afford to pay can be subsidised by SOS, our patient group.