StatusLights.com

The Story of "Status Lights"

Mission Statement of Status Lights

To educate the customer on what to say to the Carrier or Vendor on that first service down call
based on equipment light status. We help the customer take that first step in the right direction.

What is the Bottom Line?!

When you tell the Carrier, "my Internet is down", they are slow to respond. "Is it plugged in?"

When you state "The line light on my DSL Modem that is normally solid green is now flashing red",
the 1st Level Carrier Tech will say "ugh, let me let you speak to my supervisor!.....We are sending a truck now!"

Conveying equipment light status to the Carrier or Vendor Tech is the first step to service repair.

Animations at www.statuslights.com
determine if you have a Carrier issue or an internal equipment issue.
So, you know who to call the first time and are ready with accurate
intelligence to get the matter resolved quickly! Bypass the Carrier
finger pointing and minimize service repair delays. Get back to work
quickly!

Infotel Systems knows how valuable your time is and recognizes that you
need to get accurate answers and solutions to get back to your normal
office routine. Once you first determine the nature of the problem, we
can help you get resolution. We help you take that first step in the right direction.