Hosted Skype for Business

Managing your own telephony infrastructure, particularly your own PBX, in-house can be expensive and time consuming to maintain and operate. The rise of unified communications (UC) and cloud services offers a flexible and cost-effective alternative, yet often presents an integration challenge difficult to solve.

Novosco Hosted Skype for Business is delivered with additional customised functionalities and blends seamlessly with Microsoft Office 365. Easy to use, it includes all key characteristics needed from an enterprise-grade UC platform, such as:

The Novosco Hosted Skype for Business solution has been expertly designed, drawing upon our extensive experience with VOIP infrastructure. At Novosco we are the first and most critical customer of our own solutions and this platform serves as the backbone for all our internal and customer communications.

UC5

Novosco hosted Skype for Business has dramatically reduced telephony and conferencing costs. Their excellent managed service has allowed us to focus on our core business, and we can quickly adapt to the expanding needs of our organisation.

Our high-end professional contact centre solution offers advanced routing of IM, voice and video to customer service departments all without the need for additional software or hardware. Supervisors are enabled with tools to optimise and interact with agents, such as silent monitoring and whisper coaching.