CBI’s 3D Secure is a service which provides you with additional security when you shop online using your CBI credit or debit card on merchant websites which subscribe to the services of MasterCard SecureCode and Verified by Visa.

To prevent unauthorized use of your credit or debit card online, 3D secure will introduce a new security step when you make an online payment with certain merchant websites. Every time you make an online payment with a registered merchant, you will be asked to enter a One Time Password [OTP] which will be sent to you by CBI.

The OTP we send you will be unique for each transaction and valid for 10 minutes. If your OTP is incorrect the retailer may reject your transaction.

CBI provides this service to you, but we may use third party service providers to operate the service on our behalf.

You will need to register a valid mobile phone number and/or email address with CBI to use 3D Secure.

Please ensure the current mobile phone number and/or email address we have in our files is your most up-to-date number or email id otherwise you

may encounter issues with using 3D secure.

No, as a CBI Cardholder you are automatically enrolled in 3D secure.

No, this service is provided absolutely free.

You may call us on 04 503 9000 locally or +971 4 5039000 from overseas for further assistance.

CBI’s 3D Secure is a service which provides you with additional security when you shop online using your CBI credit or debit card on merchant websites which subscribe to the services of MasterCard SecureCode and Verified by Visa.

To prevent unauthorized use of your credit or debit card online, 3D secure will introduce a new security step when you make an online payment with certain merchant websites. Every time you make an online payment with a registered merchant, you will be asked to enter a One Time Password [OTP] which will be sent to you by CBI.

The OTP we send you will be unique for each transaction and valid for 10 minutes. If your OTP is incorrect the retailer may reject your transaction.