Narrow roadways and endless views of cars. I was unable to find a way to navigate through the resort without walking through the parking lots.
Only room service ordered was a caesar salad with a total cost of over $20. Lettuce had just been washed, but not dried so it was watery with cold cut type chicken placed on top. Very poor especially for a Hilton.

Resort was pretty and acommodations acceptable for price.

Narrow roadways and endless views of cars. I was unable to find a way to navigate through the resort without walking through the parking lots.
Only room service ordered was a caesar salad with a total cost of over $20. Lettuce had just been washed, but not dried so it was watery with cold cut type chicken placed on top. Very poor especially for a Hilton.

We expected great services and top-notch amenities, but the staff and our room were just mediocre. First, we had to wait for 10 minutes to sign in. The check-in agent was tied up with a time-consuming transaction but didn't even bother to apologise for the wait, much less attempt to summon a colleague to help us. Bad form. Next, we paid for queen-sized beds, but our room was outfitted with full-size beds. Wah wah. It was late and we weren't in the mood for making a fuss, but it was just...shabby. Nothing horrible, just not good.

Beautiful location and amenities.

We expected great services and top-notch amenities, but the staff and our room were just mediocre. First, we had to wait for 10 minutes to sign in. The check-in agent was tied up with a time-consuming transaction but didn't even bother to apologise for the wait, much less attempt to summon a colleague to help us. Bad form. Next, we paid for queen-sized beds, but our room was outfitted with full-size beds. Wah wah. It was late and we weren't in the mood for making a fuss, but it was just...shabby. Nothing horrible, just not good.

Different Pointe of View was great! It is pricey but the food was very good. The view is incredible and I recommend eating at sunset or the night time. Do plan accordingly because dinner took 2 and a half hours for 3 courses. They space out the courses nicely as to not feel rushed or too full.

So many kids running around the pool and splashing. The adult only pool was full so was forced to use the falls pool. If you have a room with a view be sure you wear flats/comfortable shoes you will have to climb up hill a ways to get to your room. They have a free shuttle but be sure to call way ahead of time. It made us 15 min late for our dinner reservation. The "falls view" was not worth the upgrade. You couldn't see the falls you just got a great view of the pool and all the noise.

Different Pointe of View was great! It is pricey but the food was very good. The view is incredible and I recommend eating at sunset or the night time. Do plan accordingly because dinner took 2 and a half hours for 3 courses. They space out the courses nicely as to not feel rushed or too full.

So many kids running around the pool and splashing. The adult only pool was full so was forced to use the falls pool. If you have a room with a view be sure you wear flats/comfortable shoes you will have to climb up hill a ways to get to your room. They have a free shuttle but be sure to call way ahead of time. It made us 15 min late for our dinner reservation. The "falls view" was not worth the upgrade. You couldn't see the falls you just got a great view of the pool and all the noise.

LOVED the pools, especially the main pool near the waterfalls. My king suite was very spacious, quiet and clean; very impressive. The resort is gorgeous, one of the best I've stayed worldwide. The views from the upper floors are amazing!

I did not like the mandatory resort-fee upon arrival or the refusal for my one-hour complimentary extended check-out request on a Sunday. I'm fairly sure the room was not sold for that day/night.
The beer prices at the pool bars are absurd ($6.25 + TAX & tip) for a 20-oz TAP domestic beer is rather excessive for hotel guests.

LOVED the pools, especially the main pool near the waterfalls. My king suite was very spacious, quiet and clean; very impressive. The resort is gorgeous, one of the best I've stayed worldwide. The views from the upper floors are amazing!

I did not like the mandatory resort-fee upon arrival or the refusal for my one-hour complimentary extended check-out request on a Sunday. I'm fairly sure the room was not sold for that day/night.
The beer prices at the pool bars are absurd ($6.25 + TAX & tip) for a 20-oz TAP domestic beer is rather excessive for hotel guests.