As you know, David Dao's legal reps and daughter, Crystal Pepper, held a lengthy press conference on Thursday addressing the doctor's plan of action after he was violently dragged off an overbooked flight on Sunday — and basically, a huge lawsuit is headed the defamed airline's way sooner rather than later.

In response to Thursday's media frenzy, the company released yet ANOTHER public statement apologizing for everything that went down, while summarizing the steps they're gonna take to get their shit together.

Interestingly, at the end of the message, United claims "CEO Oscar Munoz and the company called Dr. Dao on numerous occasions to express our heartfelt and deepest apologies" — which Dao's lawyer adamantly denied ever happening in the presser early today.

On Thursday, the injured traveler's legal reps held a press conference with his daughter, Crystal Pepper, and renowned aviation lawyer, Tom Demetrio, and corporate law specialist, Stephen Golan, present to address Dao's next steps following the controversial incident.