5Star Medical Alert

Purchase the GreatCall Splash now and get FREE 5Star service on
your smartphone.

Learn More

Once you activate your Splash device and set up your MyGreatCall.com account, simply
download the 5Star mobile application to your smartphone and login using your MyGreatCall.com
account’s email and password credentials. Your Personal Profile will then
sync to your smartphone. One Personal Profile is shared between
both devices.

Download 5Star for:

iPhone

Android

Be prepared for any situation.

The 5Star Medical Alert app provides help anytime, anywhere. Get immediate access to our IAED
(formerly NAED) Certified Response Agents trained in CPR and other emergency procedures.
Agents will be able to confirm your location and evaluate the situation, dispatch
emergency services and get you the help you need.

Coverage is powered by the nation’s largest and most reliable wireless network.
Whenever and wherever you need it, help is at your fingertips.

No contracts and cancellation fees

5Star Medical Alert Service provides these amazing features for only $14.99 per
month. Just register your account here, download the 5Star app onto your smartphone,
then log in using your account to immediately begin your FREE 30-day trial.

5Star Call Button Screen

From the launch screen you can either tap the 5Star Button for immediate help from
one of our IAED-certified Medical Alert Agents, or tap on the Main Menu button to
access the main menu. This screen can be personalized with a photo of your choice
in the upper left corner.

5Star Main Menu

On the main menu screen you can easily access all of the features that the 5Star
Medical Alert app has to offer and tap the Call 5Star button at the bottom for immediate
help. The Call 5Star Button appears on every screen. The first time you visit the
main menu a help bubble will appear, prompting you to fill out your Personal Profile
– an essential tool vital to 5Star's personalized safety in any situation.

Enter Your PIN

Your personal safety and security information can be very important in an urgent
situation but it should also be kept private, safe and secure. The 5Star app data
on your smartphone is encrypted, PIN protected and is securely housed on systems
located in a SOC 1 SSAE 16 and SOC 2 compliant data center and is only shared with
emergency personnel in the event of a critical situation.

My Personal Profile

Your Personal Profile contains comprehensive, personal details such as emergency
contacts and medical conditions, which allow the Agent to assist you better in an
urgent situation. The more information that you provide in your Personal Profile,
the more prepared you will be in the event of an emergency. Whether it's the contact
information of a loved one, or important medical history, 5Star Medical Alert Agents
will use this information to assist you quickly and safely. A progress bar at the
top of your screen will keep track of your progress in filling out your profile.
You may opt out of some sections that you do not want to complete but be more prepared
the closer you get to 100%.

Emergency Contacts

You may enter a list of emergency contacts, which play a crucial role in ensuring
the peace of mind of yourself and those that love you. The 5Star app makes this
simple by allowing you to copy existing contacts right from your iPhone. With your
emergency contacts list up to date, your 5Star Agent will have a go to list of people
in your life that can be reached in the event of an urgent situation.

Medical Info

On this screen you will provide important medical information that will give our
Medical Alert Agents another tool in assisting you under any situation. Current
and past medications, medical or physical conditions, as well as current doctor
and hospital information will provide our agents a more complete background on your
overall health situation to help provide the best possible assistance in any situation.

Help

Need help? Just Shake For Help.™ The 5Star app is equipped with an abundance of
information related to the app, so if you are unsure about how a feature works,
or you're unclear of how to properly utilize a feature, simply shake the device
and a help bubble related to your topic will appear. Additionally, you can press
and hold many icons and buttons and you will receive a custom help bubble.

5Star Call Button Screen

From the launch screen you can either tap the 5Star Button for immediate help from
one of our IAED-certified Medical Alert Agents, or tap on the Main Menu button to
access the main menu. This screen can be personalized with a photo of your choice
in the upper left corner.

5Star Main Menu

On the main menu screen you can easily access all of the features that the 5Star
Medical Alert app has to offer and tap the Call 5Star button at the bottom for immediate
help. The Call 5Star Button appears on every screen. The first time you visit the
main menu a help bubble will appear, prompting you to fill out your Personal Profile
– an essential tool vital to 5Star's personalized safety in any situation.

Enter Your PIN

Your personal safety and security information can be very important in an urgent
situation but it should also be kept private, safe and secure. The 5Star app data
on your smartphone is encrypted, PIN protected and is securely housed on systems
located in a SOC 1 SSAE 16 and SOC 2 compliant data center and is only shared with
emergency personnel in the event of a critical situation.

My Personal Profile

Your Personal Profile contains comprehensive, personal details such as emergency
contacts and medical conditions, which allow the Agent to assist you better in an
urgent situation. The more information that you provide in your Personal Profile,
the more prepared you will be in the event of an emergency. Whether it's the contact
information of a loved one, or important medical history, 5Star Medical Alert Agents
will use this information to assist you quickly and safely. A progress bar at the
top of your screen will keep track of your progress in filling out your profile.
You may opt out of some sections that you do not want to complete but be more prepared
the closer you get to 100%.

Emergency Contacts

You may enter a list of emergency contacts, which play a crucial role in ensuring
the peace of mind of yourself and those that love you. The 5Star app makes this
simple by allowing you to copy existing contacts right from your iPhone. With your
emergency contacts list up to date, your 5Star Agent will have a go to list of people
in your life that can be reached in the event of an urgent situation.

Medical Info

On this screen you will provide important medical information that will give our
Medical Alert Agents another tool in assisting you under any situation. Current
and past medications, medical or physical conditions, as well as current doctor
and hospital information will provide our agents a more complete background on your
overall health situation to help provide the best possible assistance in any situation.

Help

Need help? Just Shake For Help.™ The 5Star app is equipped with an abundance of
information related to the app, so if you are unsure about how a feature works,
or you're unclear of how to properly utilize a feature, simply shake the device
and a help bubble related to your topic will appear. Additionally, you can press
and hold many icons and buttons and you will receive a custom help bubble.