What are the Age Requirements for the Waterpark?

Children are not permitted in the park under the age of 16 without an adult present. The adult must remain in the park while the children swim. Children 13 and under must be accompanied by an adult 16 years of age or older.Wave Pool: Children under the age of six are not allowed to swim without adult supervision.Outdoor Activity Pool: Children under 12 are not allowed to swim alone.

Horseshoe Hot Springs: Adults only, must be 16 years or older to enter. It is also strongly advised that guests with heart conditions, medical conditions or pregnant women not enter the hot springs.

Are towels available?

Where can guests change?

There are men’s and women’s change rooms in the park. It is suggested that guest pack a small bag containing swimsuit, flip-flops and other personal items.Family change rooms are also available for guests.

Are there lockers available?

If you are planning a day at the Fallsview Indoor Waterpark, locker rentals that provide unlimited all day access are available for your convenience. Small lockers (14″ h x 11″ w x 14″ deep) are available for $16 ($10 is a refundable deposit) and large lockers (17.5″ h x 17.5″ w x 17″ deep) are available for $20 ($10 is a refundable deposit). Guests are encouraged to use these lockers to store items they will require during their day at the waterpark.

Loose bracelets or long necklaces are not permitted on any slide due to safety concerns.

For hygienic reasons, undergarments should not be worn in the place of, or in addition to, appropriate bathing attire.

We recognize the diversity of our guests and appreciate their cultural and religious customs. We ask that all guests wear appropriate dedicated aquatic apparel while using the waterpark facilities. Guests are not permitted to use attractions while wearing street clothes.

Family-friendly bathing attire is required. Fallsview Indoor Waterpark reserves the right to determine what is considered “family-friendly bathing suits”

Onlookers may wear street clothes although street shoes must be removed.

Are beach toys or life jackets available?

Beach balls and life jackets are available for hotel guests at no charge. For day pass park users beach balls are available for rent with a $10 deposit and life jackets are available for rent with a $20 deposit, deposits are returned when the life jacket and or beach ball is returned. Outside life jackets, pool noodles, floating baby chairs and floatation devices are not permitted in the park to limit possibilities of cross-contamination.

Are tubes and mats available for use?

How many lifeguards are on duty at one time?

The waterpark is required by law to have a minimum of 3 Lifeguards stations at the Wave Pool. Waterslides are staffed on the top and lower platforms on each side. All aquatic staff are trained in First Aid and CPR. Lifeguards are certified through the National Lifeguard Service (NLS).

Can I purchase additional passes if I have booked a waterpark package?

Is parking available at the Fallsview Indoor Waterpark?

Guests of the Fallsview Indoor Waterpark and Falls Avenue Resort Hotels enjoy direct indoor access to parking in the Casino Niagara Parking Garage. In fact, the Waterpark is located at the top of the garage!

Is there anything else to do in Niagara Falls?

Absolutely! Niagara Falls, Ontario is one of the busiest tourist destinations in North America. The Waterpark is located on Falls Avenue Resort, home to Hotels, Restaurants, Shopping, and Attractions and is steps away from Clifton Hill.

I have booked a Hotel Waterpark Package, what time can I get into my room and is there a place I can store my luggage if I’m early?

The check-in time varies depending on the hotel. Check-in beings at the Sheraton on the Falls at 4pm, while Crowne Plaza Fallsview, Skyline Inn and Clifton Victoria Inn at the Falls begins at 3pm. If you arrive prior to check-in, you can pick-up your hotel waterpark passes at the hotel front desk and store your luggage with the concierge. We suggest that you pack your waterpark attire and any necessities in a smaller separate bag so that luggage can be stored easily and you can maximize your time in the park

How do I access the Waterpark from a Falls Avenue Resort hotel?

The Waterpark is connected via an indoor walkways to the Sheraton on the Falls, Crowne Plaza Fallsview and the Skyline Inn. Hotel dress code requires that proper attire (shirts, shoes, cover-ups) be worn while heading to and from the Waterpark and hotels. No wet clothing is to be worn in hotel lobbies or public areas.

When are my waterpark passes valid if I’m a waterpark package guest?

Guests who booked a Hotel Waterpark Package at one of the four Falls Avenue Resort hotels have access to the waterpark starting at 1:00pm on the day of arrival ( ** For the week of March 14-22 entry into the Waterpark will be 3:00pm on day of arrival ** ) of the waterpark package and from park open to park close on the following day.