Upscale hotel, Great location

Started here for our second trip to Paris. Great location to walk around and see the city. Close to Metro stops for quick subway travel. Lots of restaurants nearby.

3 out of 5

by A verified traveler from canada

Not a 5 star hotel

Posted Jul 28, 2015

Pros: Staff is friendly

Cons: Raise the standard to match the claim of a 5 star hotel.

Location: Close the the Arc De Triomphe and the shoppings around Champs Élysées, so the location is very good.

Restaurant's food was not good, need improvement. Request the side chair that was lacking in the room took 4 requests and 36 hours to accomplish.

5 out of 5

Recommended for Everyone

by A verified traveler from jeddah, saudi arabia

Perfect in almost every thing

Posted Jun 3, 2015

Pros: Location, staff, decorations, cleanliness,

Cons: The food (room service) not the buffet, beds

Positives: The hotel is located in a very good area in paris its just 5 minutes walking from the Champs-Élysées. The staff were so so so nice and friendly they were trying to keep us happy all day, the breakfast buffet was very good, view from the rooms was so nice one of the rooms was on the street view and the other one was a balcony on the back and both were amazing, I loved the balcony more cuz I was enjoying my nights there and room was clean as well Negatives: First, the family room is a bit small for a family, the beds were good for 4 persons but the wardrobe was small and not enough for two or three persons, the food from room service was bad not even eatable, last but not least the bed wasn't as expected but still good and comfy however it could be better, finally one of our rooms had a problem with door that couldn't be opened easily. other wise every thing is perfect, however this wasn't my first time in Renaissance arc de triomphe and definitely won't be the last. Love every single person and every single thing in Renaissance

5 out of 5

Recommended for Families

by A verified traveler from UK

Posted May 31, 2015

Excellent staff. The concierge team were extremely helpful and pleasant. The location is excellent and the room was very clean.

5 out of 5

Recommended for Everyone

by A verified traveler from UK

Great hotel in the heart of Paris!!

Posted May 19, 2015

Fantastic clean and comfortable hotel, with everything you need at your disposal..... Staff very friendly and attentive to your very need!!

We were all glad to found the hotel was centrally located and very easy to walk to the Gate of Triomphe, the Metro etc. . The hotel staffs were sweet, friendly, ready and willing to help. Hotel's breakfast was very satisfying with a lot of choices. We stayed there 3 days and we enjoyed them very much. We'll definitely stay with them again in the future.

5 out of 5

Recommended for Everyone

by A verified traveler from Jeddah

Joyful Stay, Horrible Sleep

Posted May 4, 2015

Pros: All staff were lovely, friendly and supportive. Service was excellent too.

Cons: Pillows

Location: Location is very convenient. Not far away from Arc De Triumph and Champs Elysee.

Everything about the hotel was just perfect. Except the pillows. There is a huge area of improvement when comes to pillows to make the entire experience memorable. Attention to details, those small simple gestures that made your day. Constantly hotel staff kept us surprised each time we enter our room. Each time we find something awaiting us. From simple thank you/sorry letter to tasty gummy bears candies and macrons.

Perfect Location, Great Hotel

Posted Apr 29, 2015

Everything was wonderful! From the welcoming and helpful front desk staff that gave us great recommendations for nightlife and dining. The room was spacious, clean and smelled so good. As for location, I don't think it could have been better! We were very close to the Arc, the activity of Champs Élysées, and a hub metro station that was a great starting point to get anywhere, but also had the advantage of Being on a side street with authentic cafes, Starbucks, and shops.