Blog Posts

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The National Retail Federation completed a loss prevention survey of 63 retailers in 2019. The top two risks (and therefore priorities) for 50.8 percent of retailers in the last five years were internal theft and cyber-related incidents (such as data breaches). Retailers reported an average inventory shrink of 1.38 percent, which is on pace with...Read more

Retailers require a strategy that allows rapid upgrades and changes to their commerce systems, or they risk losing customers to competitors. Using a headless architecture built on micro-services is becoming an imperative to enable constant evolution of a platform....Read more

Retail’s ongoing digital and cloud-first transformation was on full display at ShopTalk 2019, and the Microsoft Industry Experiences team was there. This is the third in a series (read part 1 and part 2) of three blogs where we delve a little deeper into five topics that were dominant in discussions....Read more

s the mobility and device revolution motivating or debilitating retailers in their quest to win consumer mindshare and walletshare? 2014 EKN analysis (n=131 retailers) reveals that on an average less than a third of retailers use some form of mobility and inter-operable devices that support sales, service and operations today....Read more

The world after this pandemic will not be the same as the one that came before it. From remote teamwork and telehealth, to supply management and customer service, to critical cloud infrastructure and security—we are working alongside customers every day to help manage through a world of remote everything. The COVID-19 pandemic has impacted nearly every aspect of people’s lives and every...Read more

COVID-19 has impacted our lives in ways many of us could not have imagined. From how we interact with our friends and family to working from home and so much more. For me personally, juggling the complexity of remote work, the immense disruption, and ever-changing priorities and precautions have been a daily learning and growth...Read more

It would be an understatement to say that the COVID-19 pandemic has changed our lives, both personally and professionally. As the situation rapidly changes, all of us in the business world are learning and adapting as quickly as possible to respond to the crisis at hand and keep our communities safe. The current implications of COVID-19 on the financial services...Read more