This is a basic hotel with all basic amenities. Breakfast is simple but, good with Scrambled eggs and pork sausages few variety breads, juice, coffee and waffles. They have a small pool and and Ice machine. Staff are friendly and helpful. Good restaurants and convenience stores like 7 Eleven, Trader Joe's close by.

Magdalena Y

29/10/2016
,
Redwood City, United States

4

« Great Hotel for the Money »

Close to Stanford Pain Clinic, Redwood City, CA and Stanford Hospital in Palo Alto, CA. Good restaurant next door and the Stanford Shopping center is only about 5 miles away, easy drive. And San Francisco is very close. We were limited in hotels in this price range and we are fortunate to find this one

John W

23/10/2016
,
Redondo Beach, United States

5

« Excellent place »

Wonderful staff, great hotel on the peninsula. Super nice folks at the desk. Close to CalTrain station so very convenient. Two hundred characters is actually a lot of writing for this review so I have to pad this.

John G

19/09/2016

5

« Great place to stay »

Really nice staff and good location. Great, great restaurant right next door. Pool and grotto area are really nice, esp. at night. I have stayed here repeatedly due to the ease of checking in and checking out and will stay again.

Aaron G

17/09/2016

4

« Great stay »

This place was amazing and a perfect getaway from where I live the breakfast was a good way to start the day. The room was clean and very comfortable.The front desk was more willing to help us out with any questions. It's that far from San Francisco we went shortly after check really liked the little park across the street. Also went to half moon bay on our stay great views from all over redwood city and close by. We'll always think coming back. Stay was very well and worth the price.

Mary Ann B

27/08/2016
,
Paso Robles, California, Usa

5

« Diamond in the rough »

This hotel is a real quaint jewel in the middle of crazy traffic and trains. Once you enter your room the outside world kinda goes away. It is pretty quiet considering all that is going on around it. There is shopping close by and some local restaurants close by. There is a restaurant right next door, "Stax" that competes for parking as the lot is small. They close at 2pm though so after that parking is good. Sevice is excellent and always accommodating.

Norma M

25/08/2016
,
Redwood City, United States

5

« 60th reunion »

We could walk to my school and down town to visit all the beautiful places. I went to Sequoia High school and did't know my husband was a grade before me until he was at San Jose college. was married 64 yrs. Best Western hotel is based in a good location & the personal were very nice & the breakfast was wonderful, thank you for the nice experience NJM

Ken M

25/08/2016
,
Redwood City, United States

4

« Good Value & Location »

Nice quiet, clean motel. Right next door to a great place for breakfast called "STACKS" ! ! ! Rooms are clean, quiet and a very nice small pool. The location is convenient to a major freeway which is within a quarter of a mile. Also San Francisco is within 20 miles as is San Jose. Prices are much better during the week as compared to those on the weekend.

Kathryn B

18/08/2016
,
Gig Harbor, Washington

5

« Polite staff »

Older hotel yet it was extremely clean, quiet, and pleasantly decorated/painted. I could tell attention to both detail and quality were important to them. Everyone was extremely polite and helpful. I thought it wonderful that both a Bible and a Bhagavadgita were available in room for those of different faith backgrounds.

John G

17/08/2016

5

« Great place to stay »

Staff is nice. Price is pretty much the best and the hotel is very nice. i have stayed here on very long trips and am always happy. the pool/grotto area is especially nice. this is a quality hotel and they are in process of improving it. restaurant next door is phenomenal as well.

PleasedEurekaCA

11/08/2016
,
Eureka CA

5

« Outstanding customer service »

I had to be in Redwood City for a medical procedure at Sequoia Hospital. I was able to get a "hospital" rate and with the rates so high in the Bay Area, this is a plus. Everyone was very courteous and very helpful.

Christina E

30/07/2016
,
southlake, United States

5

« best stay at the best western »

Great location, clean well appointed rooms. The staff was helpful. Breakfast was ready early enough for someone who has to be at work by 7, there were plenty of options to chose from. I felt safe staying here. Far more than I can say of other "inns" on the same road. I've stayed in 6 different "inns" and finally found one I would return to. Thank you!

Gregory T

19/07/2016
,
PahRahdise Ranch, NV, United States

5

« Great Place to Stay. Exceptional Staff! »

It is hard to find a room in the area on short notice. They did everything to help accommodate me. The room was nice and I slept well. Breakfast was good. I would come here again, even if there was something closer to my destination at Portola Valley.

travelfornuts

07/07/2016
,
Yorba Linda, California

5

« Excellent Service and Visit »

What a pleasant stay. My mom had open heart surgery at Stanford so stayed there while she was in hospital. The staff was especially friendly and helpful. Location was good with various places to eat nearby. I would definitely stay here again.

beachandskifam

04/07/2016
,
Greenwood, Arkansas

4

« Late night choice, good price for the area. »

We we passing through the area late at night and pricing was outrageous for area hotels. We found this place for a reasonable price. It was clean and comfortable. Front desk clerk was very nice. Breakfast was adequate.

Jerri Lynn M

24/06/2016
,
Modesto, United States

2

« Moldy shower »

We have stayed at this location 5 times in the last six months when we come to Stanford hospital. This time our shower and shower curtain were moldy and the coffee pot was dirty. Hair on the counter. When I complained ad asked for an adjustment on the room rate I was told that my rate was already discounted. Apparently if you want a clean room you must pay more. We will not be back.

ecs

22/06/2016
,
Okemos, MI

3

« Not Bad in a Pinch »

We needed a hotel room for one night near Redwood City, CA on short notice. Most hotels we scanned online were asking $300 or more. We chose this property based on price as well as prior ratings and reviews.
We were not disappointed. Make no mistake, this property is somewhat older, and the rooms are somewhat small. The furniture was quite basic. But the room was clean, the beds were comfortable, and we had all the usual amenities (flat screen TV, microwave, refrigerator, etc.). The pool in the courtyard was quite nice. The continental breakfast was very basic. The air conditioning unit was somewhat noisy. There is no elevator to the second floor.
Given all that, I was pleasantly surprised by the professionalism of the staff. They were quite courteous and helpful...over and above the call of duty.
My preferred chain is Courtyard by Marriott or something similar...this property was clearly a step below that...but it met my needs and provided value on short notice. I would stay there again.

Bellamann H

20/06/2016

5

« Great crew »

My buddy and I stayed here for over a week where the guest services including Austin, Iraisa and Marissa were awesome. The front desk was always friendly and asked if we needed anything. They provided a great breakfast of either fresh cooked eggs and perfectly crisp bacon or sausage which saved us time to go looking for breakfast. Austin and Iraisa provided directions and schedules for us to catch the Caltrain to the two COPA soccer games and a Giants game.
The beds were extremely comfortable, always fresh towels and linen, and the rooms kept clean by the friendly housekeeping staff.
The only small issue was that the pool area was being retiled, so we could not relax in the pool. But since our schedules were hectic, we would have used it very little. It was originally one of the reasons I chose this location, other that the close proximity to my other family and friends in the area.
Best Western is my usual go to for fairly priced, clean and comfortable stays. I don't need the 5 star attention and glitz. Redwood City BW Inn is by far the best BW I have ever stayed at.
I left my camera battery and charger plugged in and only remembered it a few days later. The housekeeping staff had retrieved it. Jean and Austin searched for it and shipped it back to me promptly.
Who could ask for anything more?

Iraisb93

19/06/2016
,
Redwood City, California

5

« Convinient and great staff »

Since I walked in to check in, the front desk clerk was very kind and elaborated on having a conversation. After that, my family and I did need help with luggage and he offered to help. From there, we got to the room, it was spacious clean and fresh. Most comfortable bed I've ever slept on. The next morning we went down for breakfast at 9:25, we had forgotten they closed breakfast at 9:30, but the young lady let us get our breakfast and made more eggs for us. Everything was delicious , but besides that I do have a suggestion. Maybe consider getting more heavy tables and seats , the ones they have are a bit light and when you are about to sit down, the chair floats away. I almost fell. But besides that. It was all smooth and great customer service and hospitality. We left on time and the maids in a hurry were cleaning here and there. I will make sure to come back this summer !

Rebekah B

12/06/2016

5

« Amazing »

The staff here was lovely. I would highly recommend staying here. Everything was clean and conveniently located. Located near public transportation and very close to the center of the city. This place had the friendliest staff who were more than willing to help us find the best route around town. Good breakfast, too!

Stephen B

06/06/2016
,
chico, United States

5

« best western redwood city ca »

very helpful and courteous staff. very nice room, bed and bath. good hot breakfast. the location is excellent, near the old town. plus we could walk to a sports bar and watch the warriors game. the pool and surround made a very pleasant courtyard environment. the staff go out of their way to accommodate and make people comfortable.

PS43221

24/05/2016
,
Columbus, Ohio

4

« Clean comfortable room Absolute best front desk staff »

The hotel is in the midst of renovation, but work stops at 5. Room was clean and the beds were comfortable. Free breakfast included various breads, fruit, and scrambled eggs. We wanted chocolate. There was none at the front desk snack rack, so the clerk offered to go out and buy us some. Couldn't believe the offer. We politely declined and walked to the convenience store two doors down. The room was very quiet for being on a busy street.

Terry B

15/05/2016

5

« Quick Stay »

This is the first time that we've stayed at this Best Western, and we were very pleased with both the hotel and the location. We were here for a one night stay. The rooms face away from the street with the doors facing the pool. It was quiet and very peaceful. The staff greeted us every time we entered the lobby and went out of their way to make us feel special; providing directions to a local dive bar that was a favorite of my husband's back when he attended Stanford. We will be staying here the next time our travels bring us to the area.

Teresa H

01/05/2016
,
Cottonwood, United States

3

« Close to Sequoia Hospital »

We had a Cardiac Medical procedure done at nearby Sequoia Hospital. This hotel was very close. They offered a Medical rate as well. Staff was helpful. Very convenient. We would go there again if we needed other Medical attention. Close to Restaurants as well.

Melsonl

22/04/2016
,
Modesto, California

5

« Had to go to the doctor at the Standford medical in redwood city the hotel is just 10 min away. »

The rooms are very clean and quite. We order room service and had a pizza and it was the best pizza we had ever. Cost was the same as if you order one at home and it was real hot. Breakfast buffet is very good also.

justsomeguyinla

03/04/2016
,
San Gabriel, California

1

« Poor service, Poor rooms »

Checked in for a one night stay with my 5-year-old son. The clerk greeted us and was pleasant to talk to. As a plus, without me reminding him, he noted we had requested a room on the second floor when we booked the hotel and said we would be accommodated. And after that, everything went downhill.
We went to our room (207) and noticed immediately that the overhead light at the entrance to the room didn't work (probably a burnt out bulb). After turning on the other lights in the room, it appeared the room had been cleaned and the bed made. However, when I went to the bathroom, there were specks of poop on the toilet seat. I cleaned the seat and sat down and a little less than a minute later I noticed that my feet were getting wet--there was a leak in the toilet and it was spreading across the bathroom floor. Got up and called the front desk and told them the toilet was leaking to which the clerk said he would be right up.
Over an hour goes by and no one came to our room. My kid needs to use the bathroom at this point, so we headed downstairs to use the one in the lobby. I tell the front desk clerk (same guy who greeted us and who took my call about the problem) that the puddle is only getting bigger to which he apologizes and says he'll be right up. I asked if I could just get another room and he agreed and gave us the card keys for room 216.
We moved our stuff to 216. The room was in much better condition. However, we had problems turning off the bathroom water facet completely so it just dripped all night.
As for amenities, we tried using the pool but it was unheated and too cold for my son and I to jump in to. Breakfast was almost the typical Best Western fare, except there was no fruit or honey. Sigh.
This wasn't the worst hotel I've ever stayed in, but it was certainly the worst Best Western (and they are my go-to chain for lodging). With countless hotels in this part of the Bay Area that could be booked for the same price, I would not recommend this hotel to anyone unless it clean's up its act.

ChaCah

16/03/2016
,
Florida

4

« Not fancy, but almost perfect! »

A family member was having surgery at Kaiser, and we wanted to be nearby, possible in walking distance. This Best Western offered a hospital discount, and was almost perfect for us. Since we were there almost a week, the lack of laundry facilities was a problem. If your stay is short, then this is the place for you...neat, clean, and friendly! The front desk employees were spectacular: Austin, Marissa, Jean, and others....and Martha who was in charge of housekeeping...magnificent. The breakfast offered eggs, meat, pastries, cereals..hot and cold, waffles, juices and good strong coffee. The in-room coffee was also strong and tasty. Next door is "Stacks"...open for breakfast until 2pm. Due to the windy, rainy weather we were not able to walk to hospital, but the drive was short. If we return to Redwood City for a shorter visit, we will stay there again...especially if there are in house laundry facitilies.

Daniel V

14/03/2016
,
Lansing, United States

4

« A pleasant surprise with this hotel »

When my room was first booked, I was a touch uncertain of the quality of the hotel, only based on an exterior photo...But I am glad to say I was wrong! The staff was extremely nice and helpful, my room was spacious, clean, and quiet, location was convenient for my needs. The bathroom was spacious and well lit as well, something that is often overlooked in many hotels, and the housekeeping staff did a top-notch job as well. Marissa, had a smile that helped shine though the constant rain and was a delightful help in locating options for local travel and weather. I would not have known about the SuperShuttle that was available to pick me up and take me to the airport, if not for her. The morning breakfast offered a nice selection of eggs, bacon, waffles, yogurt, and drinks in the welcoming lobby. Despite being on such a main road, the room was quiet (only hearing the train going by sometimes, but that's not uncommon anywhere you're near the Caltrain.) I recommend this hotel and look forward to staying there again when I return to Redwood City.

Dennis B

11/03/2016
,
redwood city, United States

5

« Great location and quiet »

This Best Western is ideally situated between the SFO airport and the hi-tech companies in and around Menlo park. Set back from a key street to get around - El Camino Real - the hotel is very quiet. You can't hear any traffic. And after the filling BW breakfast you are on your way.

Scott Z

09/03/2016

4

« Met my expectations and more »

I had to be in the area for work on short notice and finding a hotel at a reasonable price point was proving to be almost impossible. Finally settled on the Best Western Inn and arrived with my expectations in check. Well I have to say between the very friendly accommodating staff, location, room size, room being very clean and nice little breakfast my expectations were easily surpassed. Two extras were that the internet speed was stable/fast and the shower pressure was great. This is not a luxury hotel and they don't pretend to be one. They are a clean, friendly place to lay your head down at night.
The only reasons I could not give 5 stars was because it can be a little noisy, especially when the train goes by across the street (but really only during the heavy commute times) and because the room was a little dated.

Themama15

09/03/2016
,
Santee, CA

5

« Unexpected treat »

What a great place. I was up to cheer my son on in the Stanford Treeathlon and wanted a place close but reasonable. The location was perfect. Close enough to the freeway and the Marina. It had everything I needed. My sons team was staying over in Fremont for the same price in an unfortunately less than quality place. After my son's pre meet practice he went to get his stuff and joined me. The staff was friendly, professional and very concerned about our needs in the horrible weather. Only problem was that I couldn't put the stay on one family account. Instead of having an account for each person in the family. Room was fresh, clean, updated and parking was safe. Would recommend this place to the team next year. ;)

Dennis B

07/03/2016
,
Livermore, California

5

« Great Location »

Really enjoyed my stay at this Best Western. Staff was very friendly and knowledgeable. Location was perfect for my needs. Room was fresh and clean. no complaints at all. Would stay again next time I'm in the area.

WaterRat32349

17/02/2016
,
Elk Grove, California

4

« Medical Stay »

The sevice was very professional and the room was very clean and roomy. Has a tv, microwave, and refrigerator. very roomy bathroom and very clean the breakfast was very well laid out and had a reasonable assortment of products.

Megan J

12/02/2016
,
Murphys, California

4

« Clean, quiet, comfortable »

My husband and I needed a place to stay overnight that was close to Stanford Hospital and that was reasonably priced for the area. The Best Western Hotel on El Camino fulfilled these needs very well. The manager and staff were courteous, accommodating and helpful.
The breakfast, which is available at 6:00 am on weekdays, consisted of a few varieties of cereals, yogurt, boiled eggs, and scrambled eggs and sausage with many types of bread and pastries. We did not go hungry!
The Best Western Hotel is conveniently located; the rooms are clean, spacious, quiet and priced fairly. It was obvious that the management and staff take pride in their property and are willing to go the extra mile to satisfy their customers. We will be staying there again on our return visit to the hospital and would recommend it to other travelers.

Jane W

03/02/2016
,
SF Bay Area, United States

4

« Comfortable, Clean and Close »

I had to be in the are for a business meeting in Palo Alto. I selected this property for the room rate and easy access to the freeway. The room was clean, the bed was extremely comfortable and the breakfast was just enough to get me started on my day.

Larry S

10/12/2015
,
Porterville, California

3

« Good value for the price »

I have no complaints. It was intended for a quick over night stay with a breakfast and that's what I expected. The hotel was clean and quite with friendly staff. The price was decent compared to the prices quoted for something closer to my destination (Palo Alto) and was only a 20 minute drive away

William E

07/12/2015
,
Planet Earth, United States

1

« DO NOT STAY HERE!!! NO MATTER WHAT!!!! »

It's an old apartment building converted to a Motel. No private parking or secure! Parking area and outside of Motel dirty with trash, etc. Dirty hotel room. The bathroom fan didn't work. The toilet flush handle stuck. Tub/shower dripping. People screaming outside at 6:00 am!!!! Maids standing around talking. Cigarette butts EVERYWHERE!!!!! And the "coffee" wasn't drinkable. My advice-LOOK FOR ANOTHER HOTEL (MOTEL)!!

DAG338

20/11/2015
,
Redding, California

4

« Great customer service »

Clean, very comfy beds, right on El Camino Real and next door to Stacks, a fantastic breakfast/lunch restaurant, although the hotel did offer a good breakfast with a great coffee/expresso machine. Free parking and close to highways.

NarayananManoj

09/11/2015
,
Kuala Lumpur

3

« Cosy place with small number of rooms »

Me and wife Anila stated here for 2weeks in May during our visit to Silicon Valley. What we liked was the fact that the number of rooms are quite limitted and hence the hotel is rather quite and uncrowded. You will always have a place to sit during breakfast. There was Bananas, Oranges, Waffle, freshly Boiled Eggs, Cinnamon rolls, selection of Yogurts etc for breakfast. The car rental place is just opposite and there are a number of shops and restaurants nearby. Its a very convenient location. Plenty of parking places as well. We did enjoy our stay for a rather lengthy 14 nights.

747reidk

09/11/2015
,
Los Angeles Area

3

« Good option for Stanford, Menlo Park area. »

Motel is conveniently located in Redwood City and in a nice area. It is a relative bargain for staying on the peninsula. Close to Stanford and San Mateo. Pool/courtyard area is nice. Lobby is bit small and the rooms could use an update, but other than that a nice place to stay.

George S

05/11/2015
,
Seal Beach, Ca, United States

5

« Auto Travel--Pacific Coast Hwy »

This vacation trip, by car, North on the Pacific Coast Hwy, we spend the night at the Best Western Inn, Redwood City, California. We were in no way disappointed. The night registration clerk was very professional and had a sense of humor. As is was Hallowee Eve, he was dressed as a "Super Hero". The morning staff, owner/manager and his Wife, very professional, courteous, a sense of humor, providing a cheerful atmosphere. At Breakfast, assistance was provided for anyone walking with a cane or other devices.

ojodoc

29/10/2015
,
Walnut Grove, California

5

« Great comfortable spot »

I'm impressed !
Looking at the outside three stars but when you are welcomed at check in then go to the room. That's where the five stars come in. The room is large with very nice decor and most importantly a comfortable bed.
I have this spot bookmarked.

Wiley C

23/10/2015
,
Washington D.C., United States

4

« Very Nice Stay »

The front desk clerks at check-in and check-out were excellent. Very friendly, courteous and helpful. Always greeted me with a smile and displayed a pleasant attitude along with professional customer service. On the downside, the commuter train noise was quite loud at times.

FANCHO11945

20/10/2015
,
Miami Beach, Florida

4

« Nice »

Excelent location room clean comfortable beds no noise
Breakfast limited but enough food a little bigger lobby could be nicer
Staff friendly helpful all of them
Location near to shopping malls
Bus stop at 50 meters
Walking distance to train super markets banks all needed very close
Easy access from SFO reasonable rate

Carol T

15/10/2015
,
Renton, Washington

3

« Comfortable Hotel »

This hotel is not fancy, and definitely an older building, but our room was clean and the people were nice. The one bad thing is the parking. The parking lot is shared with the restaurant next door and is not very big. It was hard to find a parking stall during peak eating hours.

C2H5OHFresno_CA

14/10/2015
,
Fresno, CA

2

« Lousy Staff »

The property was "OK" and a reasonable value for the area. But, the staff was less than competent at check-in and it only got worse after that. It took me at least 5-6 separate phone calls over 45+ days to get a reciept emailed to me. I finally had the Best Western national customer assistance desk intervene. Without there help I don't think I would have ever recieved a reciept.

Sabrejet

30/09/2015
,
Santa Maria CA

5

« Still Great Best Western Reliabilty »

Have stayed at Best Westerns for decade, and at this facility numerous times over the last 6 or 7 years.
It is well maintained, the staff is great, and the prices reasonable for what you get. The Bay Area is expensive and it's nice to find a good value for the money.
It includes a continental breakfast, but with Stacks' Restaurant next door, we used have breakfast there, also very good.

Jonell W

30/09/2015
,
Terra Bella, California

4

« Very pleased with our visit! »

Easy access to 101. Great place to stay for easy trip to Stanford Clinic (6 mi.). Clean, good service, excellent continental breakfast. Fast food & diners close. Has the best reviews of all others on Stanford's list of hotels - some were actually scary! The train across the street quiets down late evening. Would recommend & would stay there again. J. Webb

S K

23/09/2015
,
San Francisco, California

3

« Kind of Motel 6-ish »

Staff was courteous and the room was clean, but the room smelled like a combination of cleaning solvent and aftershave. The air conditioning unit was loud and ran constantly. Wireless signal was too weak to use. I recommend looking elsewhere in the area.

la901

28/08/2015
,
Chicago, Illinois

3

« Not what we were expecting »

Unlike some of the newer Best Western properties, this property is still in the older style of exterior walkways and rooms, and there is no elevator. Luggage must be carried up the stairs, The staff is very friendly and accommodating. The room we were shown was unfortunately a little dark and uninviting. The entire facility seemed to be clean, with a bright outdoor pool.

Meg D

22/08/2015

5

« Would highly recommend »

The facility was very clean and the beds were great. Staff was extremely helpful. I would definitely stay there again. We didn't use the pool but it looked nice. Rooms were reasonably price for the area.