FAQs by complaints and appeals

CCOF wants to help you address marketplace problems and complaints. Under the National Organic Program, all products marketed as organic must be certified. If you witness organic products being mislabeled or fraudulently identified, you are highly encouraged to report the problem. Reporting is the best way to stop fraudulent practices.

CCOF believes in being responsive and service oriented, We encourage clients to engage in open dialogue regarding organic certification issues because your complete satisfaction is our goal. CCOF wants to provide options should you disagree with a CCOF policy, service issue, or certification decision that relates to your business.