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We specifically stayed at the Ibis fir location reasons. The room was tidy enough but we were let down by housekeeping. No hand soap or coffee/sugar sachets fir the first night/morning and after housekeeping had come the next day we still had no coffee and...More

Just stayed 6 nights at this hotel. Excellent location, it's 2-min walking distance to all shops, restaurants, bus stops. Customer service was great, front desk very helpful, breakfast choice was very good but don't go down too late (on our sleep in morning when we...More

Dear NZLawprof, thanks so much for your detailed review. Our breakfast will be topped up until 10am so I am so sorry if there was a delay in doing that, thanks for letting me know so I can follow this up. I also note your...More

We have stay ovetnight at the Ibis a few times for various reasons.
It is well located for all of the Wellington CBD and when you manage to get one of the $120 per nite with free breakfast deals it is hard to beat value...More

Thank catherine m

Response from IbisWellington, Manager at ibis WellingtonResponded 3 days ago

Thank you Catherine, so glad you saw one of our winter deals and enjoyed your stay with us! hope to see you again soon
Regards
Jade Stunden
Hotel Manager

I am an Accor Staff working in Queenstown and I can enjoy the discount of room as well as food. Really appreciate and thank Emma in reception provided the free BKF buffet to my partner and me. Overall service was quite nice and receptionists were...More

Thank Ying W

Response from IbisWellington, Manager at ibis WellingtonResponded 3 days ago

The Ibis is centrally located for shopping and visiting attractions such as Te Papa. It is clean and reasonably priced for it's location.
It is a bit lacking in character.......it has none. But all in all a good place to stay when visiting Wellington on...More

Thank DavidBrittain

Response from IbisWellington, Manager at ibis WellingtonResponded 3 days ago

Thanks for your feedback David. Sorry we lacked the character you were after but I hope my team made up for that with theirs!
Regards
Jade Stunden
Hotel Manager

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A: From the website: Cleaning services at the hotel comprises: Daily maid service
Dry cleaning (Additional charge)
Laundry (Additional charge)
We didn't use laundry services; email the hotel for more info. whether it is... More

A: From the website: Cleaning services at the hotel comprises: Daily maid service
Dry cleaning (Additional charge)
Laundry (Additional charge)
We didn't use laundry services; email the hotel for more info. whether it is overnight, etc