Your COVID-19 Digital Care Resources

As the healthcare system focuses on the critical needs related to the COVID-19 pandemic, less urgent or routine healthcare services have become increasingly difficult to access. Some members are struggling to connect with their PCPs, even by phone; many expecting and new mothers are not able to get prenatal or postnatal care; and behavioral health care access, which was already a challenge, has been curtailed even further.

To help your employees and their dependents access these crucial healthcare services over the coming months, Mercer has secured short-term arrangements with leading telemedicine, maternity and behavioral health providers at preferred terms, which include:

Reduced pricing

Guaranteed capacity to service your members

A six-month contract term

A streamlined implementation time of two weeks or less

Flexibility for you to choose only the solutions that are right for your population

The vendors and the services included in this COVID-19 Digital Care program are:

Grand Rounds for Telemedicine support: Telemedicine+ can supplement an existing telemedicine solution with additional bandwidth or it can fill a gap if none is in place today. Members get 24/7 access to clinicians and specialists who can order tests, diagnose, prescribe medications and assist with any healthcare needs – COVID-19 related or not.

We have secured a number of spots for Mercer clients, but capacity is limited to ensure high-quality service levels. Slots will fill on a first come, first served basis. Reach out to your Mercer consultant at your earliest convenience if you are interested in discussing further.