To better communicate with you, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by e-mail to confirm your order. If your billing address is a P.O. Box, then you must provide us with a physical address by email.

Freight

Our freight is based on the different destination and package weight. If you need an accurate amount, please visit checkout page and then choose your destination to get a shipping estimate.

We have partnered with a number of reputable shipping companies for the destinations we service including DHL, TNT, UPS, FedEx, USPS and so on. Whenever the order dispatches, we will send you track number so you can follow the status.

Here are the links to all the delivery companies we use so you can track your orderDHL: http://www.dhl.com/en.htmlUPS: http://www.ups.com/tracking/tracking.htmlTNT: http://www.tnt.com/portal/location/en.htmlFedEx: http://www.fedex.com/us/track/USPS: https://www.usps.com

International Delivery Policies (Ship Worldwide)

For the international order, you are assured to enjoy a fast and professional service due to our long-term partnerships with DHL, UPS, TNT, FedEx etc., therefore, even worldwide shipping and packaging to U.S, UK, Canada, Australia and so on, are safe without any damage because of those well-trained stuff.

STORE HOUSE

To ensure the update rate and ordered supplies, the professional logistics center scientifically manage every piece of item.

PROFESSIONAL

The fully-fledged and large customer service center will solve every requirement with their patience, make sure you shopping happily and rest assured.

TRUE

We use professional equipments for real shooting and color-correcting, make sure the color aberration is minimized. Start using extra-big image to show you the fabric texture and tiny details.

QueenaBelle Service Guarantee

Smile is a simple facial expression, but it transmit many meanings, things and to be understood by different person.

At QueenaBelle, delivering smile is the core value of our service. It means to deliver an attitude of optimism and positivity, a spirit of enthusiasm and passion, a service of sweet (comfort) and warm. We expect every staff to deliver smile internally and externally, it is a good way to build trust and result in word of mouth.

We expect to receive your smile by viewing through webpages; a comfort chatting with our customer service staff; when opening the box; or even feel of ease and convenience if you like to return or exchange the item.

Here we deliver not only the wonderful products but also a sweet smile to you!

1.Under the premise of our endeavor 100% of your satisfying our product. In any case and unfortunate to receive message of dispute, please don’t worry, we guarantee an easy return.

2.With our huge respect and sense of hospitality, you will feel a lot of ease when surfing at QueenaBelle.

3.Carrying smiley, speedy and patient manner, we caring any of your inquiries by instant live chatter, telephone or email in 8 major languages and accessible by multiple channels and platforms.

4.Full refund is guaranteed on your order must be accomplished no later than the designated processing period. Or even you may change your shipping address any time before order shipment.

Measure with undergarments similar to those you will wear with your dress; Do not measure over other clothing. Make sure the measuring tape is parallel to the floor and pulled evenly across the body with no slack. You may want to consider getting professionally measured.

Standard Dresses

Bust * This is not your bra size! * Wear an unpadded bra (your dress will have a built-in bra). * Relax arms at sides. * Pull tape across the fullest part of the bust.

Waist * Find the natural waist. * This is the smallest part of the waist. * Usually about 1 inch (ca. 2.5cm) above belly button. * Keep tape slightly loose to allow for breathing room.

Hips * Find the widest part of the hips. * Usually about 7 inch (.ca 18cm) below natural waist. * Tape should brush across both hipbones.

Shoulder * Shoulder - From the edge of the shoulder socket, measure across the back to the same point on the other shoulder.

Hollow to Floor (Bare Foot) * Stand straight with feet together. * Measure in bare feet. * Begin at the hollow space between the collarbones and pull tape straight down to the floor. * To fit high heels, we will add an extra 2 inch (ca. 5 cm) onto custom-sized floor-length dresses and dresses with trains.

Height * Stand straight with feet together. * Measure in bare feet. * Begin at the top of the head and pull tape straight down to the floor.

Maternity Dresses

Upper Bust * Relax arms at sides. * Measure the highest part of the chest. * Pull the tape right underneath the arms.

Bust * This is not your bra size! *Wear a bra * Relax arms at sides. * Wear an unpadded bra(your dress will have a built-in bra). * Pull tape across the fullest part of the bust.

Under Bust * Measure immediately under breasts.

Around Belly * Find the fullest part of the belly. * Pull tape around the belly. * Keep tape slight loose for comfort.

Hips * Find the widest part of the hips. * Usually about 7 inch (.ca 18 cm) below natural waist. * Tape should brush across both hipbones.

Hollow to Floor (Bare Foot) * Stand straight with feet together. * Measure in bare feet. * Begin at the hollow space between the collarbones and pull tape straight down to the floor. * To fit high heels, we will add an extra 2 inch (.ca 5 cm) onto custom-sized floor-length dresses and dresses with trains.

Height * Stand straight with feet together. * Measure in bare feet. * Begin at the top of the head and pull tape straight down to the floor.

For Bridal Jacket/ Mini Wraps

Bust * Bust - Not your bra size! Take the tape around your back and bring it across the fullest part of your bust.

Shoulder * Shoulder - From the edge of the shoulder socket, measure across the back to the same point on the other shoulder.

2.If your photos are approved, they’ll be live on site. And you will get a £6 Rewards via Paypal within 1-7 working days.

3.The explanation and right to use the photos will be final in QueenaBelle.

We have a wide range from the latest dress style to popular classic gowns for you to choose the perfect wedding dress. Let it accompany you in your happiest and lifememorial moment.

WEDDING DRESS SHOWROOMFORMAL DRESS SHOWROOM

We focus on producing gorgeous wedding dresses,ball gowns and other garments professionally. We have the best designers and experienced dressmakers. Our Work Flow Management System(WFMS)is fully applied to make sure the good quality of our dresses efficiently.

Pattern MakingHandcrafted BeadingEmbroideryHandcrafted Applique

OUR FINEST WEDDING PRODUCTION TECHNIQUE

1.High-quality Fabric all over

Using high-grade 395 satin includes imported fabric.395 satin has soft touch thick texture and beautiful gloss.And it is heavier than any other type of satins.

2.Modern Tailoring

modern tridimensional cutting is fully adopted.The dressmaker will cut out a preliminary cloth pattern of dress directly off the mannequin.After a series of professional progress and adjustment,the clothpattern would be transformed into a more accurate paper pattern.Then the wedding dress will be tailored based on this.

3.Magical Fish Bones

Our dresses are made with 4-7 high-density fish-bones,firm and elastic with perfectly fixing-effect which hold the body up straight and create a flattering shape.Besides,the fish bones would be almost invisible because of an evenly sewing technique.Security band are attached on the back to avoid uncomfortable awkwardness.

Poor-quality wedding dress is roughly made with no fish bones which has no shape and looks cheap.