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1 Faculty of Postgraduate Studies- University of Colombo Advanced Knowledge to Periphery for Accelerating Development Postgraduate Courses on Public Sector Management Through IT for Top Public Sector Personnel Serving in the Periphery December 2009 Faculty of Graduate studies, UNIVERSITY IF COLOMBO 1

3 Faculty of Graduate Studies- University of Colombo Proposal to introduce Postgraduate Courses on Management through IT for Senior Public Sector Personnel serving in the Periphery. 1. Postgraduate Diploma ( Pg.DPM) in public management leading to Masters in Public Management (MPM) 2. Postgraduate Diploma in Public Administration (Pg.DPA) leading to Masters in Public Administration (MPA) 1. Introduction With the conclusion of the 30-year war on terrorism, the focus is now on achieving socio-economic development on a fast tract. Investment by the public sector and in the public sector has been on the increase in the recent past and now it has taken a new momentum throughout the country. Infrastructure projects are coming up to be followed by projects for human capital development for a total effort towards growth and development within a shortest possible time. Expected success however depends primarily on the role of the state sector and it is vital to review and remedy issues affecting public sector performance. 2. The Problem The major player in this process is the public sector. 1.4 million Public sector employees in all socio economic sectors of the country are managed by the top personnel of the public sector. Do they have the necessary capacity for the daunting task of managing massive investments and personnel? Do they have access to enhance their capacities and to equip themselves with the new and advanced knowledge and expertise for the discharge of duties? The majority has at least a primary degree or a special degree. This basic qualification is not however adequate for an effective and productive contribution. The number of postgraduate courses conducted by universities and other public/private academic institutions cannot meet the demand of all top public sector personnel and particularly those who serve in the periphery do not get access as well as opportunity. There are some institutes providing opportunities for postgraduate studies for top personnel of the public sector such as Sri Lanka Institute for Development Administration, National Institute for Business Management etc but these limited opportunities are very much confined to those who either live or have easy access to City centres. The majority who serve in the periphery do not get the opportunity due to practical problems they face. This is evident from the fact that the development and therefore the socio development are confined to the Western Province. Efforts made at the periphery for growth and development takes time and the delay is visible in reaching benefits of modernisation to the public who live in the rural areas. Faculty of Graduate studies, UNIVERSITY IF COLOMBO 3

4 3. The Objective Advanced Knowledge to Periphery for Accelerating Development The Government s vision for ICT led development and the importance the government has placed on this sector for Sri Lanka s national development, is clear as the year 2009 was declared the year of English and IT. Sri Lanka has been making strides in using ICT for Development in the recent past reflected in various indicators of the Government Information Centre, Lanka Government Network, Nenesala etc. Other Asian countries too have been implementing large scale projects in this sphere both at national and state level. Asia is leading this arena globally due to the high level intellectual capital and ingenuity that exist in our people. In order to achieve both the objectives of taking technology to the rural poor and to realise the growth expectations it is necessary that public sector top managers serve in the periphery receive opportunities for their capacity enhancement. 4. The Proposal It is envisaged to launch an e-learning program so that public sector top officials of outstations get opportunities to undertake postgraduate studies on public administration and public sector management using internet facility. The courses would be designed to deliver lectures at a given time of the day by resource personnel from the class room in Colombo. Public sector top officials working in faraway places like Kankesanturai, Amparai, Hambntota etc will be able to follow lectures through their IT devices. Suitable time schedules can be arranged as convenient to the student which may be even during night time. These will be interactive lecture sessions where students could ask questions for clarification. His submissions of assignments would be done electronically. The facility will include recording of the lecture so that the student can listen when he finds free time. These public sector top managers serving in the periphery will be given credits for their experience in the public sector. Extra credits will be given depending on the duration of service, diversity of experience in different sectors and various ranks the officer has served. The resource personnel for the designated program will be drawn from the public sector training institutes while the theoretical aspects would be covered by the University academia. The program would be designed for a period of two years; Diploma at the end of the first year with the option to proceed to Masters depending on the performance. On the successful completion of the course the officer will be awarded an MBA or MPA. At a later stage Programs for research projects for MPhil and PhD degrees will also be undertaken for postgraduate students. Faculty of Graduate studies, UNIVERSITY IF COLOMBO 4

5 5. The expected Outcome A large and significant number of top public sector personnel gaining advanced knowledge compared to the number benefiting presently from institutionalised learning centres in the city. The contribution of these officers to enhance the efficiency of public sector delivery and execution of infrastructure and human capital development projects would be the expected outcome of the program. The online programme support part time learners looking to combine graduate studies with work and family responsibilities. They are committed to develop their public sector leadership skills while managing and looking to combine graduate studies with work while mastering the new information and communication technologies used in on line study. The programme focuses on the topics of governance, policy management research, economics, finance and law and development of professional writing and research skills throughout the program. 6. The Target Group Sri Lankan Graduates manage local and provincial administration and run large government Ministries and lead in interfacing business and the government. The MPA and the MPM On Line Programme is for active professionals preparing to advance their career at local, provincial and national levels in the public sector. The programme encourages public sector managers to explore theory and practice in both policy analysis and public management where a mix of skills that creates career opportunities as managers and consultants. Senior public sector personnel belong to Sri Lanka Administrative Service, Sri Lanka Planning Service, Sri Lanka Accountants service, Sri Lanka Engineering Service, Sri Lanka School Principles Service, Sri Lanka Educational Administrative Services, etc. Many serve as public sector managers in the education, health, agriculture, security services. The program is for those who cannot afford the time and or funds to earn a master s degree and can complete the program from home located in any faraway place of the country while meeting their work and personal responsibilities. They will be able to put their new found knowledge and expertise into practice immediately in their own work places 7. Method of Study MPA/MPM to be studied by online distance learning, Students will be able to select from a range of electives too. He can also choose to exit with a postgraduate Diploma in PA or PM on the successful completion of 1 st year. Faculty of Graduate studies, UNIVERSITY IF COLOMBO 5

6 8. Beneficiaries (a) Top personnel of public sector serving in the periphery (b) Public sector employees who will be guided by top personnel (c) General public of the area through better service delivery and effective and productive management of public funds and personnel 9. Mode of delivery m-learning mode with the application of hybrid mode for review workshops. 10. Proposed Course Structure. MPA/MPM provides a broad-based education that will equip the student with the necessary knowledge and key transferable skills to begin or enhance his career in public administration and management. The course is underpinned by a variety of teaching and learning methods. The rationale is to develop and foster self-reliance in analysis and problem solving equipping the student with the confidence to seek practical solutions to problems. Those who are admitted to the programme will follow a selected number of core courses and electives. Those who choose to offer Public Management related courses will be eligible to obtain the Pg Diploma in PM and others who choose Public Administration related courses will be eligible for Pg Diploma in PA Pg Diploma in PM /PA (Pg DPM/Pg DPA) 1 st year = 30 credits comprising of 8 course units (Modules) and one extended essay Core Courses (Course Units) 6 (6X3) =18 Credit Hours) Elective Courses* (Course Units) 2 (2X3) = 06 Credit hours) Extended Essay 1 (1X6) = 06 Credit hours) Total Credit hours =30 Credit hours *six Elective Courses will be offered Those who secure above 60% marks can proceed to MPM or MPA Faculty of Graduate studies, UNIVERSITY IF COLOMBO 6

9 12. Academic Staff The MPA/MPM faculty members will be those with developed expertise across a broad range of subjects including public international law, global civil society, social welfare, policy analysis, managing people, international economics, research methods and comparative government. 13. Entry Requirements The MPA/MPM is a challenging master level program demanding a combination of academic ability and practical experience. Those who seek admission in the Master Degree program are required to have a primary degree needed to the desired major with at least 5 years of relevant practical experience in a public sector environment. They should be able to demonstrate competencies in written and oral English and should be willing to acquire knowledge to use computer internet facility. 14. Evaluation Each Course Unit will be 45 hours which carry 3 credits. Additional credits will be given for practical work and case studies. Candidates will have to earn 30 credits to be qualified to obtain the certificate. Table.1Curriculum and scheme of evaluation: Diploma Level Code Course Hours credits Assign % Final % 5101 Principles of Public Administration and Public Management Financing Public Services Public Services and Legislative Relations Policy Analysis and Management of Public Policy Leadership and Strategic Management Research Methods Faculty of Graduate studies, UNIVERSITY IF COLOMBO 9

12 Credit rating: A credit is defined as one hour of lectures for a week for the duration of one semester usually is of 15 weeks. Credit will also be equivalent to 2 hours of any other student contacts such as assignments, discussions, tutorials, practical work etc. Table.4. Credits and Evaluation. Grade Bench Mark Grade point Description A+ >= A Distinction A B Merit B B_ C Pass C Repeat I F Less than Overall GPA = Grade Points*(Credits ) Credits Faculty of Graduate studies, UNIVERSITY IF COLOMBO 12

13 2. Final Evaluation GPA= 3.85 > Distinction 3.3 > merit 2.3 >. pass Annex-1 Details of Course Outlines Post-graduate Diploma in PA/PM (Pg DPA/ Pg DPM) 5101 Principles of Public Administration and Public Management Major theoretical foundations underpinning both the traditional model of public sector administration and new public management approaches. Analysis of the difference between the traditional and new approaches within the context of the changing role of government. various components of management function both inside and outside the organization, and how these are changing under new approaches to public management. The relationships between political action and public sector management, and the critical linkage of accountability. Good governance for effective public policy delivery which includes leadership, public administration and service delivery, transparency/anticorruption, reforms management, and e-governance. Economic management to enhance the quality of economic policies and their delivery, advancement of peace, freedom, human rights, stability, and security both internally and externally. Apply the concepts and theories to analyze public administration and public management issues in Sri Lanka; and evaluate the practice and quality of governance in Sri Lanka 5102 Financing Public Services Financial management overview including accounting, cash management, ratio analysis, cost accounting, pricing ratio, planning and budgeting, and investment appraisal. Sources of finance for public organizations; taxation; the choice of tax base; tax enforcement and administration; budget deficit and crowding out; debt management; privatization and Faculty of Graduate studies, UNIVERSITY IF COLOMBO 13

14 contracting out; the theory of public choice and control over bureaucracy. Financial management cycle in public sector; costs and consequences of fund rising for public expenditure; costs and benefits of using the different financial sources; measures for improving the efficiency of public expenditure; Synthesize and apply the skills of financial management in a range of public service contexts 5103 Public Administration and Legal Environment The theoretical foundations, structures, and processes of nonprofit organizations. Historical development and impact, and the social, political, legal, and economic environment in which nonprofit organizations exist. Principal legal issues affecting nonprofit organizations. Topics include liability, contracts, procedures employment law, incorporation and bylaws, tax exemption and reporting requirements, and political advocacy. Principal relations between nonprofit organizations and Provincial and local government, and relationships with funding sources are studied Public Policy Analysis Management Discuss the public policy making cycle; identify factors in policy failure; guide policy implementation; evaluate critical elements in the policy process; and, identify the various models of decision-making. Public Policy-Making Process; Strategic Management; Public Policy and Decision Making; Policy Monitoring and Evaluation; and, Impact of Environment on Policy Making Leadership and Strategic Management Direct the organization's future while managing today's bottom line by thinking strategically, assessing the financial implications of decisions, mobilizing change, and communicating with other business leaders. Learn the high-performance leadership skills,, create a culture of execution, develop a team of engaged employees, and coach others to success. Form and sustain high-performance teams, transition leaders effectively, and manage team dynamics. Innovate through optimal decision making, implement changes successfully, and maximize team member contributions. Become an effective corporate leader by critically evaluating information, thinking and planning strategically, optimizing decision making, and generating new ideas for innovation in the organization. Identify opportunities for change, negotiate support, and implement the initiatives. Ensure successful implementation by managing conflict, organizing resources, motivating and directing, and developing political and organizational agility Research Methods Basic statistical concepts, theory and methods in statistical research; Topics include variables, graphs, frequency distributions, measures of central tendency, measures of dispersion, probability theory, binomial, normal and Poisson distributions, statistical sampling theory, and statistical decision theory. Research tools, techniques, and resources used to develop analytical ability and techniques to gather and present data in viable forms of Faculty of Graduate studies, UNIVERSITY IF COLOMBO 14

16 communication and decision making. how the organization finds and enacts its strategic intentions with a view to optimizing the positioning and performance of the firm within its business environment; determination of strategic direction and the management of the strategic decision making process; the multifaceted nature of the strategic management discipline, contemporary paradigms and emerging trends of strategic management Managerial Economics Managerial Economics is the application of economic theory and methodology to managerial decision making problems within various organizational settings such as a firm or a government agency. Microeconomic principles and quantitative tools to aid managers in making sound decisions; Topics include forecasting consumer demand, production and cost analysis, optimal pricing and production decisions, sensitivity analysis, and capital budgeting. Prerequisites: demand analysis and estimation, production and cost analysis under different market conditions, forecasting and decision making under uncertainty Human Resource Management Attainment of competitive advantage by application of effective peoples skills, the human resources cycle (selection, performance appraisal, rewards, and development); mental mastery (systems thinking, mental modeling, shared vision, and team learning); trust; empowerment; corporate governance; and the role of transformational leadership, formal and informal approaches to manpower training and development Extended Essay Participants have to write an extended essay on an area/issue/problem of area of studies of his/her choice under the guidance of a supervisor who will be appointed by the Faculty of Graduate Studies. The period shall be two months and the extended essay to be presented, as typed word-processed document on A4 size paper with double line spacing and running into approximately five thousand (5,000) words, presented in bounded form with the approval of the supervisor appointed by the faculty. Dissertation/Thesis Master in Public Administration (MPA) 6101 Economic Development and Planning Concept of business environment: Significance and nature, the interaction matrix of different environment factors, the process of environmental scanning, basic philosophies of capitalism and socialism with their variants Politico-legal environment: Relationship between business and Government ; Constitutional provisions affecting business; Introduction to some important business laws: Economic environment: Philosophy and strategy of planning ; Problem of poverty; Concept of mixed economy: the public sector and the private sector, their changing roles; Industrial policy in recent years; Policy with regard to small scale Faculty of Graduate studies, UNIVERSITY IF COLOMBO 16

17 industries and labour; The monetary policy, fiscal policy and national budget as an instrument of growth and their impact on business. Financial institutions and their relevance to business operations; 6102 Public Administration and Governance Administrative theory Meaning, scope and significance of Public Administration; Public Choice approach; Challenges of liberalization, Privatisation, Globalisation; Good Governance: Administrative Thought: Scientific Management and Scientific Management movement; Administrative Behaviour: Process and techniques of decision-making; Organisations: Theories systems, contingency; Structure and forms: Accountability and control: Concepts of accountability and control; Legislative, Executive and Judicial control over administration; Citizen s Charters; Right to Information; Administrative Law: Meaning, scope and significance; Dicey on Administrative law; Delegated legislation; Administrative Tribunals. Development Dynamics: Concept of development; Changing profile of development administration; 6103 Policy Analysis Public Policy: Models of policy-making and their critique; Processes of conceptualisation, planning, implementation, monitoring, evaluation and review and their limitations; State theories and public policy formulation how the public policy process operates and the role of interest groups in policy development, to be familiar with a range of public policy cases and to be competent in the preparation of case studies. Public policy process theory is discussed in the light of specific cases, and related to a broad range of practitioner experience. and institutions Public Sector Economics and Finance The impact of financial resource allocation and management within the public sector. Implications of the integrated management cycle of resource management used extensively in public sector planning, budgeting and resource allocation, performance management and direction (implementation), reporting and review, and input to planning for the next resource allocation cycle. The emphasis is to develop each part of the cycle as an integral part of the management of resources, and demonstrate the importance of integrating finance, human and organizational resources into an overall planning structure. Elective Course Units for MPA 6105 Public Procurement Management Purchasing and Materials Management Legal Aspects of Contracting Contract Pricing and Negotiations Faculty of Graduate studies, UNIVERSITY IF COLOMBO 17

18 Strategic Purchasing and Logistics Commercial Transactions in a Technological Environment: Law, Management, and Technology Integrative Supply Chain Management 6106 Advanced Project Management Project Formation and Appraisal: Project Management- An Overview; Feasibility & Technical Analysis; Market and Demand Analysis; Economic and Financial Analysis; Formulation of Detailed Project Reports. Project Planning and Scheduling: Planning Time Scales; Network Analysis; Material and Equipment; Human Resource; Project Costing and Financing; Project Organization. Implementation and Control: Project Management Information System; Material and Equipment; Human Resource; Financial Aspects. Project Completion and Evaluation: Integrated Project; Management Control System - Managing Transition from Project to Operations; Project Review Community and Economic development The theory and practice of community-based development, practical tools and skills for cultivating indigenous leadership, mobilizing communities for collective action, accessing resources, and developing long-enduring community-based institutions. Through dialogue, activities, case studies, and other exercises, how to work with community members to identify their vision for the future and create the relationships, institutions, and appropriate technologies to move towards it. Best practices in participatory, bottom-up approaches to development 6108 International Business Environment Understanding of the current international business environment; international trade, foreign investment, Technology transfer, international labour migration, immigrant entrepreneurship, Diaspora, remittances, exchange rate determination, balance of payment, international financial management, behavior of multinational firms, recent global economic trends and their determinants, globalization and its impacts on businesses, trading blocks, activities of international organizations like WTO, The World Bank, and IMF, foreign aid and infrastructure building, and new trends in international management techniques. Special sessions will also be arranged to cover contemporary issues on International Business Dissertation/Thesis Participants will have to write a Dissertation/Thesis on an area/issue/problem of area of studies of his/her choice under the guidance of a supervisor who will be appointed by the Faculty of Graduate Studies. The period shall be two months and Dissertation/Thesis to be presented, as typed word-processed document on A4 size paper with double line spacing and running into approximately ten thousand (10,000) words, presented in bounded form with the approval of the supervisor appointed by the faculty. Faculty of Graduate studies, UNIVERSITY IF COLOMBO 18

19 Master in Pubic Management (MPM) 6110 Economic Development and Management The sustainability of current development paths; The importance of natural resources, social-cultural influences, new technologies, and policy directions for sustainable development. Mathematical growth models, fundamental principles of development, policy issue relative to the growth performance; Poverty Reduction Models; the economics of poverty and community development; socio-economic aspects of poverty and the application of micro-finance models in poverty reduction. The role of the state and alternative strategies and paradigms of development; Facilitating Development Projects planning and managerial issues in economic development projects; evaluating project environments, selecting appropriate team members, and managing the project. project cycle from identification, feasibility and design, to appraisal, financing and budgeting, through implementation, monitoring and evaluation Strategic Public management The notion of rationality, practitioner s experience and local and overseas case studies and academic contributions and critiques on strategic planning and management; Emphasis is on case studies through the analysis of recent organizational successes and failures in public and non-government sectors, perspectives on strategic management; the strategic management process. Effective Institutional company direction, evaluation of institutional resources and competitive capabilities, strategic competitive advantages and strategic implementation. Business models and strategies in the Internet era, building resource strengths and organizational capabilities Public Sector Financial Management Financial management overview including accounting, cash management, ratio analysis, cost accounting, pricing ratio, planning and budgeting, and investment appraisal; Financial management issues for international business; The impact of financial resource allocation and management within the public sector; Implications of the integrated management cycle of resource management used extensively in public sector planning, budgeting and resource allocation, performance management and direction (implementation), reporting and review, and input to planning for the next resource allocation cycle. To develop each part of the cycle as an integral part of the management of resources, and demonstrate the importance of integrating finance, human and organizational resources into an overall planning structure Public HR Management The strategic contribution of human resource management to successful organizations; the attainment of competitive advantage by application of effective peoples skills, the human resources cycle (selection, performance appraisal, rewards, and development); mental mastery (systems thinking, mental modeling, shared vision, and team learning); trust; Faculty of Graduate studies, UNIVERSITY IF COLOMBO 19

20 empowerment; corporate governance; and the role of transformational leadership; Formal and informal approaches to manpower training and development. The history of human capital development, the effectiveness of varying industry and government; approaches to manpower development. Elective Courses for MPM 6114 Operation and Marketing Management General management perspective on the operations and functions of a business; how operational activities in a business can best be designed and managed to support the overall objectives of a business. basic areas of managerial decision making in operations, including process choice, capacity and inventory management, production planning, material control, quality management, workforce management, technology management and organization; Marketing and the marketing environment including marketing segmentation, product, distribution and price issues, buyer behaviour and market information, marketing communications, and international marketing issues and strategic market planning; industrial production marketing and services marketing; Basic concepts and principles of marketing management and develop their conceptual and analytical skills enabling them to appropriate the role of marketing as a philosophy and as a function in modern and post modern business organizations Labour Law and Commercial Law Understanding on legal background of the business organization; contract of employment and independent contractor, industrial dispute and methods of solving industrial dispute, welfare labour legislations, trade union activities, employee misconduct, commercial law, law of contract, sale of goods and consumer protection, law of agency, company law, partnerships, etc Quantitative Analysis for Business To develop quantitative techniques and data analysis skills necessary for the intelligent /business analysis, interpretation, and use of data in a business environment; improving quantitative skills to effectively study and actively participate in management decision making process in quantitative sense; introduction to mathematical functions, equations, total and partial derivatives, maxima and minima, constrain maximization, linear algebra, how to solve equations by using matrices, Introduction to Statistics, descriptive statistics, simple and multiple regressions, forecasting, hypothesis testing, and basic econometrics; managerial decision analysis tools and problem solving techniques; 6117 International Marketing Strategies Faculty of Graduate studies, UNIVERSITY IF COLOMBO 20

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