Silver Linings Playbook: Compliance Edition

In the January 2019 issue of Wisconsin Banker, Heidi Wier was interviewed by the author of this article which discussed strategies for turning compliance into a competitive advantage. Among the topics that Heidi addressed were the importance of demonstrating to customers that the bank has a culture of compliance, performing an annual risk assessment to help identify where to focus resources, establishing an effective regulatory change management system in addition to the bank’s compliance management system and understanding where the regulators are likely to be focused.