Choosing a recreational vehicle bearing the Star RV emblem not only provides
you with a superior driving experience but also an enhanced holiday experience. Passionate craftsmanship and cuttin-edge technology combine to produce a truly exceptional suite of recreational vehicles - all under 6 months old.
Your home away from home will take you to the most wonderful places, introduce you to the most interesting people and leace you with the most moving of
memories, so choose Star RV for the style and dependability that your holiday
deserves.

2018 / 2019 Early Bird DiscountAn Early Booking discount of 5% Off the daily rental rate
will apply to rentals that commence 180 days after the date of booking.
Early Bird Discount does not apply to rentals that start between 15 Dec 2018 to 15 Jan 2019
This discount does not apply to the Star Pack.
The Early Bird discount can be combined with long term discounts.

Long Term Discount
21+ days - 9% Discount on the daily rates
(applies to Multiple Rentals but does not apply to the Star Pack)

2018 - 2019 Flex RatesValid from 01 April 2018 - 31 March 2019

Flex Rates allows us to offer flexible pricing, which gives you the opportunity to secure the best possible rental rate. The Flex Rates are based on a very simple system of supply and demand. So when there are a large number of vehicles available for hire from a particular branch then the rental rate is lower.

This way you can benefit from the lower rates offered. Generally, this means that the earlier you book the cheaper the rate! There will also be great Standby Rates!

However, once booked, should you need to amend the dates, the prevailing rates will apply. We get advised of new flex rates each week. Therefore each quote only valid until the end of each week. More information here

Pegasus RV and Pandora RV are only available to/from Brisbane and Sydney.

Rates are calculated per calendar day.

Standard
Rate Includes:

Unlimited Kilometers

Vehicles less than 12 months

10% GST

3% Administration Fee

Extra Driver / Renter Fees

Easy check out and check in

Personalised Vehicle Consultation

Priority check in over other Brands within the Apollo Family

Valet Service*

Linen and bedding including Exchange Service*

Kitchen Equipment*

General Equipment*

Full Water Tank

Campground Guides*

Gas Bottle Exchange Service* for hires of 14 days or more in length

Valet Service*:Customers on hire may visit any Star RV branch whilst on hire to have their vehicle cleaned, oil and water checked.
Guests must call 48 hours prior to arrange this service.

Freshly Laundered Linen Bedding*:Includes pillow, pillowcase, sheet and towel per person and one doona (duvet) per bed. Star RV clients may also
exchange their linen and bedding during their rental at any Star RV Branch. Guests must call 48 hours prior to arrange
this service.

Gas Bottle Exchange Service*:Every 14 days of hire guests can visit a Star RV branch to exchange their used gas bottle for a full gas bottle.

General Equipment *:
Each vehicle is supplied with complimentary general equipment (such as pegs and clothes line, dustpan/brush, ire
extinguisher , bucket/hose and broom.

Personalized Vehicle Consultation *:
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all
the interior and exterior features of the vehicle as well as driving tips

Star Rates:
Add $65 per day.
- The maximum amount payable per rental segment for the Star Pack is $3,250 - i.e. 50 days rental.
- The minimum amount payable per rental segment for Star Pack will be based on the minimum rental period
applicable for your rental.

The Star Pack includes:

Liability Reduction option,

GPS

Unlimited Windscreen and Tyres will be covered for accidental
damage

Undercarriage Damage

Pre-purchased Gas Bottle

Camp Chairs and Table

Baby or Booster Seats (on
request).

Long
Term Discount:
21+ Days -9% Off above daily rental
rates

Rental
Charges:
Rental days are charged per calendar day. The day of pick-up is calculated as the first day of rental and the day of return is calculated as the last
day of rental. Vehicles must be returned within branch hours.

What is Flex Rate:
Flex Rates allow us to offer lexible pricing, which gives you the opportunity to secure the best possible rental rate. The
Flex Rates are based on a very simple system of supply and demand. So when there are a large number of vehicles
available for hire from a particular branch then the rental rate is lower . This way you can beneit from the lower rates
offered. Generally, this means that the earlier you book the cheaper the rate! There will also be great Standby Rates!

Branch Locations:
Star RV has motorhome branches in Brisbane, Cairns, Melbourne and Sydney.
Pegasus RV and Pandora RV are only available to/from Brisbane and Sydney.

Branch
Hours:
All branches are closed Christmas Day, New years Day, Good Friday and Australia Day Public Holiday (28 January 2019).
All rentals picking up or dropping off on the following days will incur an additional AUD $100 surcharge:

Vehicle Condition:
Vehicles must be returned with the interior cleaned and holding tanks emptied. The vehicles
exterior does not require cleaning unless it is difficult to ascertain the condition of the vehicle
on return. Fees will apply if the vehicle is not returned in the required condition.

Kilometres Vehicles:
Rates include unlimited kilometres.

Transfer:
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Star RV depot are not included in the rental price. it
is the renter’s responsibility to get to and from the branch.

Payment
at Branches: For security reasons, Star Rv will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card or Debit Credit Card. The Bond cannot be paid with a pre-paid Credit Card.

Administration Fees / Taxes:(included in Star Pack)
Our rates include 10% GST. A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration
recovery, duties and associated costs. This fee is included in the daily hire rate.

Exchange
Rate / Currency Variations:
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 21 working days depending on the renter’s Financial institution.

Rental
Duration:
The minimum rental for all vehicles is seven days.
A 10 day minimum rental period applies during the period of 15 December 2018 to 5 January 2019. During the
Bathurst and Phillip Island Races (01 October 2018 to 20 October 2018) a 10 day minimum rental period applie
Brisbane, Sydney and Melbourne Branches only applies to the Pandora, Pegasus and Hercules motorhomes. Between 1 February 2019 to 12 February
2019, a minimum rental period of 10 days applies for all vehicles with shower and toilet that
commence from Melbourne.

Minimum rental periods are subject to change during other
peak periods.

One
Way Rentals:
One-way rentals are available subject to the minimum rental periods in the table below. A one-
way rental fee of $300 is charged for all one-way rentals dropping off in Cairns. All other one-
way rentals will be charged a fee of $160. The one-way fee is waived for each rental segment
of 21+ days.

Brisbane

7

Cairns

7

14

Melbourne

7

14

7

Sydney

Driver’s
Licence and Minimum Age:
A current and full motor vehicle driver's licence is required. If the driver's licence is not in the
English language then an international driver's licence is also required. An accredited English
translation will be accepted in lieu of an international driving permit. The driver's licence must
have been held for at least two years and be valid for the whole length of the rental. The original
driver's licence must be shown at time of pick-up when the driver is present.
Drivers must be 21 years of age or over.

For a hassle free check out, guests can pre-register all drivers prior to pick-up - please contact us for more details.

Vehicle Consultation:
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.

Pre-Purchase Gas Bottle:(included in the Star Pack) The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:

The gas bottle can be returned empty to Apollo at the completion of the rental. The fee applies for each part of a multiple rental.

Additional Extras:

Extras

Price

Camping Table (Included in the Star Pack)

AUD $24 per rental

Camping Chairs (Included in the Star Pack)

AUD $17 each per rental

Satellite Phone (must be pre-booked)

AUD $20 per day plus call charges

Heater / Fan

AUD $15 per rental

GPS (Included in the Star Pack)

AUD $10 per day up to a maximum of $100 per hire

Toilet Chemicals

AUD $2.50 each

Big4 International Park Pass up to 2 people - AUD $45 per night / AUD $315 for 7 nightsBig4 International Park Pass up to 4 people - AUD $70 per night / AUD $490 for 7 nights
Blackout Periods (for all parks) :
- 4 day Easter Long weekend (Good Friday to Easter Monday)
- 26 December to 31 January
- 01 July to 31 July

Baby Seats:(Included in the Star Pack)
Baby seats (must be pre-booked) suitable for children 6 months to 3
years of age can be fitted to the Motorhome Range. Cost is AUD $35 per rental. Baby seats can only be fitted in
selected models. Baby Seats are always on request. Baby seats can't be fitted to the Aquila RV and
Pegasus RV. Children under 6 months of age cannot be accommodated in any of the Motorhomes.

Booster Seats:(Included in the Star Pack)
A booster seat (must be pre-booked) suitable for a child between
3 and 8 years of age can be supplied for the Motorhome Range. Cost is AUD $35 each per rental.
Booster seats can only be fitted in selected models. Booster Seats are always on request. Booster
seats can't be fitted to the Aquila RV and Pegasus RV. Children under 6 months of age cannot be
accommodated in any of the Motorhomes.

First Aid Kits:
A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a AUD $50 fee is charged when the vehicle is returned.

Extended Roadside Assistance:
$4 per day capped at 25 days. This includes opening
vehicle on lock out, lost key replacement up to $120, emergency towing up to 25km, jump
start, flat tyre change using spare located in the vehicle, fuel delivery up to 20 litres.

Windscreen and Tyre Protection Plus Extended Roadside Assistance:
$7 per day capped
at 25 days. This includes 1 windscreen, 2 tyres, opening vehicle on lock out, lost key
replacement up to $120, emergency towing up to 25km, jump start, flat tyre change using
spare located in the vehicle, fuel delivery up to 20 litres.

Additional packages may be offered on pick-up.

Multiple Rentals:Consecutive Star RV Motorhome/Campervan rentals on standard rates can be combined to qualify for a long-term
discount rate. Rentals in United States of America, Australia and New Zealand on Star RV, Apollo, Cheapa Campa and
Hippie Camper can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off
of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle.
Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.

Travel Restrictions:
Two Wheel Drive Vehicles can only be driven on sealed / bitumen roads or well maintained access roads less than 12
Kilometres long to recognised campgrounds.
Vehicles are NOT permitted to travel to Tasmania, on Fraser Island or Moreton Island.

- Star RV 2WD vehicles are permitted to travel on sealed
roads only North of the Daintree River as long as permission is obtained from
Star RV.
- Vehicles are not permitted to travel on the Central Arnhem Road.

Star RV reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or
weather conditions, and the distance to nominated destinations in relation to the length of the rental period.

Change of Drop Off Destination:
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from Star RV Reservations. Subject to the change being approved, a minimum additional charge of AUD $700 will apply.

Repairs:
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to AUD $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over AUD $100, Star RV will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24 hour emergency roadside assistance is available.

Holiday Disruption Coverage:
Should the hirer's motorhome holiday be disrupted by a mechanical breakdown as defined
below (which does not extend to accident or damages caused by the renter), for more than 12
working hours after reporting to Star RV, the renter will be reimbursed up to a maximum of the
gross daily rental rate for each day affected until the problem is rectified. Failure of mechanical
and accessories which includes living cabin air conditioner, water pump, shower/toilet,
refrigerator, stove/grill must be assessed by a branch or authorised repairer.

Reimbursement is
only possible when Star RV has been contacted to rectify the problem and the hirer cooperates
to do so. Failure to notify Star RV acknowledges that the issues is of such a minor nature that
the hirer makes no claim for loss of time in respect of their rental. Defects and repairs of Wi-Fi,
travel devices, radio, TV, CD or DVD player, awning, cruise control, etc. are not considered
mechanical breakdowns and are excluded from Holiday Disruption Coverage.

The following conditions results in the compromised performance of accessories and as such
Star RV will not be held liable for financial compensation:
- Air conditioners in temperatures over 36 degrees Celsius
- Electric and Propox Gas heaters in temperatures under 4 degrees Celsius
- Freezing of water pumps in temperatures below 2 degrees Celsius

Infringements and Administration Fees:
Star RV reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Star RV reserves the right to charge for associated administration costs for processing the fines (irrespective of liability). An administration fee of AUD $75 per fine will be applicable.

Change Of Vehicle:
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Vehicle Category:
Vehicles cannot be requested by make or model, only by vehicle category.

Vehicle Age Guarantee:
All vehicles in the Star RV leet are less than 12 months old. This age is determined from the date the vehicle is first on fleet.

Voluntary Downgrade:
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.

Limit of Liability:
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remaind of the hire period.

Important:
We reserve the right to refuse any rental at our discretion.

Animals:
Service dogs are permitted to travel in our vehicles with prior permission from Star RV. No other animals are permitted in our vehicles.

Smoking:
Smoking is not allowed in our vehicles.

PROTECTION PACKAGEPersonal Injury:
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party
insurance cover . Depending on the circumstances of the accident, the renter may be entitled to claim for their personal
injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance
varies in different States and Territories and Star RV strongly recommends that all passengers take out their own Personal
Injury Travel Insurance.

If the renter is responsible for the accident the Vehicle's third party insurance should cover the renter for the liability except
where the renter has committed a breach of the Vehicle's third party insurance, e.g. drink driving.

Property Damage:
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up
to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of AUD $75 will be
charged per claim.

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Star RV, not
at the completion of the rental Period. Star RV reserves the right to charge the renter for any vehicle damage including Third
Party property damage not reported on return of the vehicle.

Standard Liability:

Cost per day

Bond

Liability

Standard Liability

Included

$7,500

$7,500

Liability Reduction (VIP Cover) **(included in the Value Pack)

$47 *
(max charge $2,350
ie 50 day rentals)

$250

$0

* The minimum amount payable for each reduction option per rental will be based on the minimum rental period applicable for your rental.
** Includes one windscreen, two tyres and demurrage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.

Bond:
For security purposes, only a credit card can be used to provide a Bond. With Standard Liability,
the bond will be debited to the credit card immediately. When the bond is debited the following
fees will apply:

With Liability Reduction Option (VIP Cover) the Bond is payable to Star RV by an open signed
credit card imprint with an authorisation obtained (sufficient funds must be available) for AUD $250. The credit card holder must present and able to sign for the Bond upon vehicle collection. The
credit card holder is jointly and severally liable for any damage to the rental vehicle.

The Bond is
fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all
other terms of the Rental Contract have been complied with. If there is damage to the vehicle on
its return, the Bond will be used to cover the cost of such damage up to the amount of the
relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is
insufficient to cover the damage then any extra cost will be charged. Refunds by credit card
including bond refunds can take up to 21 working days depending on the renter's Financial
Institution.

Bond Roll Overs are permitted for Star RV multi hires only within the same country
when the bond is banked.

Full Responsibility:
At all times the renter is responsible for:

Damage caused where the terms of Rental Contract have been breached.

Damage caused by negligence.

Damage caused to the Vehicle in any way by part or total water submersion or salt
water.

Damage caused due to a single vehicle roll over.

Damage caused to the Vehicle by the renter's wilful conduct.

Damage caused to the Vehicle when using the Vehicle in contravention of any legislation
or regulation
controlling vehicular traffic.

Damage caused to tyres and windscreen except where the Star Pack or Liability
Reduction has been
purchased.

Damage or loss caused to any personal belongings.

Damage caused due to use of incorrect or contaminated fuel.

Damage to the awning, slide out or overhead of the Vehicle.

Damage to the underbody of the Vehicle except where the Star Pack has been
purchased.

Travel Insurance:
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.