We offer the convenient and high-quality service for the delivery of orders. We deliver tea and accessories from our warehouse every working day via courier service. All products carefully packed to avoid damage during transport. We'll deliver anywhere in France, Belgium, Hungary, Denmark, Italy, Luxembourg, Netherlands, Mainland UK, Czech Republic, Sweden and other countries.

A standard shipping rate applies to all orders:

Free delivery on all orders over €49 (incl. VAT)

Other delivery options and areas are not available.

FREE delivery on European countries* orders over €49 – Delivery 3-6 working days

We always dispatch orders within 2 working days of an order being placed, we then hand the orders and control from that point on over to one of our delivery partners. We give you tracking number. Using this tracking number you are able to follow the process of purchase delivery online by yourself. Orders placed late Thursday will be received on Monday and those placed between late Friday and Sunday afternoon will be despatched on Monday. Usually you'll receive a order within 5 working days. Some orders just take a little bit longer.

If you have ordered tea or accessory and it isn't available after the order processing, we inform by e-mail and to come to an agreement on the delivery of the order, or to replace similar product with the same or higher category, or cancel a order.

In case of cancellation or partial delivery, you will receive a refund of the paid within maximum of 7 days from the date of confirmation by the client. Refunds will be made via the method you used to pay for your goods at the time of placing your order.

Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

We offer FREE delivery on all orders over €49

Returns

Tea and drinks are non-refundable.

The accessories such as glassware, filters and other things from category «Accessories» could be returns within 14 days in case of any damage, breakage or if you disagree with the product. Keep the purchase invoice and the original packaging to get money back. The amount of the refund will be the price of purchased goods, postage is not refundable, the return is your own and at your expense.

Did you know...

...More then 2 billion cups of tea are consumed every day in the world?

Did you know...

...More than a million persons from Sri Lanka employed in the tea industry?