Warranties

Product Warranties

LIMITED LIFETIME WARRANTY Extends to the original purchaser of a Fanimation Fan

Limited Lifetime Motor Warranty: If any part of your fan motor fails, due to a defect in materials or workmanship during the lifetime of the original purchaser, Fanimation will provide the replacement part free of charge, when the defective fan is returned to our national service center. Proof of purchase is required. Customer shall be responsible for all costs incurred in removal or reinstallation and shipping of the product for repairs or replacement.

One Year Motor Labor Warranty: If your fan motor fails at any time within one year from the original purchase, due to defects in materials or workmanship, labor to repair the motor will be provided free of charge at our national service center. Purchaser will be responsible for labor charges after this one-year period. Customer shall be responsible for all costs incurred in the removal or reinstallation and shipping of the product for repairs or replacement.

If any other part of your fan fails at any time within one year after original purchase, due to defect in materials or workmanship, we will repair or replace, at our option, the defective part free of charge for parts and labor performed at our national service center.

Because of varying climate conditions, this warranty does not cover changes in the finish, including rusting, pitting, corroding, tarnishing, or peeling.

This warranty is void and does not apply to damage from improper installation, neglect, accident, misuse, exposure to extremes of heat or humidity, or as a result of any modification to the original product.

All costs of removal and reinstallation of the fan are the sole responsibility of the owner of the fan and not the store that sold the fan or Fanimation.

Fanimation reserves the right to modify or discontinue any product at any time and may substitute any part under this warranty.

Under no circumstances may a fan be returned without prior authorization from Fanimation. The receipt of purchase must accompany authorized returns and must be sent freight prepaid to Fanimation. The fan to be returned must be properly packed to avoid damage in transit; Fanimation will not be responsible for any damage resulting for improper packaging.

It is understood that any repair or replacement is the exclusive remedy available from Fanimation. There is no other expressed or implied warranty. Fanimation hereby disclaims any and all implied warranties, including, but not limited to those of merchantability and fitness for a particular purpose to the extent permitted by law. Some states do not allow limitations or implied warranties. Fanimation will not be liable for incidental, consequential, or special damages arising out of or in conjunction with product use or performance, except as may otherwise be accorded by law. This warranty gives you special legal rights and you may also have other rights that vary from state to state.

A certain amount of wobble is normal and should not be considered a problem or a defect.

FAQs

FREQUENTLY ASKED QUESTIONS

These Frequently Asked Questions and Answers are geared toward the end user. For showroom-specific questions, contact Fanimation directly.

ORDERING

I live in an area/country where Fanimation does not have any showrooms nearby. How can I place an order?

If you live in an area in the United States that does not have a local Ceiling Fan and Lighting Showroom, you can visit the Find a Showroom section of this website to locate a showroom and have one shipped to you. If located outside of the U.S., search by the country or region you are in or call Fanimation customer service for showroom locations.

USAGE

Does Fanimation have damp location fans? Are your fans intended for outdoor use?

Fanimation has several models designed for damp location, which are available only in specific finishes. These fans have been specially designed for locations that are damp or humid, such as porches, verandas, waterfront homes and patios. However, even with fan models that are designed for Damp Locations, the outlet box and the fan itself must be completely under cover and not exposed directly to water spray or rain. Fans that are designed for Damp Locations are not meant to be used outdoors or in wet locations. If looking for an outdoor (wet) fan, we have those available as well.

What blades are recommended for fans that are designed for Damp Locations?

The blade sets we recommend for fans that are designed for Damp Locations are the woven bamboo (any color/shape) or any composite blade. The only blade we would specifically discourage for use in damp locations is the natural palm leaf blade.

Can any Fanimation fans be operated by a remote control?

All Fanimation fans can use remotes except for the: Bourbon Street, Fargo, Fitzgerald, The Arden, The Punkah, and The Palmetto.

Can I reverse the fan with my handheld remote control or wall control?

The InletTM, The TortoTM, The LandanTM, The KeistoneTM, The Air ShadowTM, The Hubbardton Forge Line®, The Brewmaster®, The Loreto BayTM, The Sandella®, The Islander®, and The Louvre® can all be reversed using the hand-held remote or wall control. Any fan with out a manual reversing switch can be reversed with remote. Not all wall controls have reversing capabilities.

Which fan/blade combination provides maximum air movement?

The more narrow blades (e.g., the standard oar and the narrow oval) provide a greater amount of airflow. The use of 22"-26" wood blades also increases airflow.

How should I clean the blades on my fan?

Dust them regularly with a feather duster or soft dusting brush (Natural Palm). Because of their coating and durability, the Bamboo, Wood, and composite blades can be cleaned with a clean, damp cloth.

What’s the difference between DAMP rating and WET rating?

DAMP rating requirements: (Interior locations protected from weather and subject to moderate degrees of moisture, such as basements, barns, cold storage warehouses, screened in or covered porch, etc…. not in direct rain):

Stainless Steel hardware throughout the fan.

Metal parts are treated prior to painting to resist possible rusting.

No plated finishes, only painted finishes.

All surfaces of metal parts are painted.

We recommend plastic blades for DAMP rated fans.

WET rating requirements: (Location unprotected and exposed to the weather. You can spray a wet rated fan off with a garden hose, or have in direct rain); Belleria®, Torrento®,The EdgewoodTM Wet series(TF910), The EdgewoodTM Deluxe Wet series(TF971), The ZonixTM series(FP4640), and the CancunTM series (FP8016 and FP8012)

All damp requirements apply.

Different motor is required. Motor with no vent holes “totally enclosed”.

Downrod to fan connection must be watertight so water does not pass down thru the motor shaft.

WARRANTY

What is the warranty on my Fanimation fan?

All Fanimation fans have a limited lifetime warranty. Please click here. Our technical support department may be reached at 1-888-567-2055 to assist you with diagnosing and resolving any technical issues with our products.

GENERAL

Which Fanimation fans accept a light kit or fitter?

All Fanimation fans except for: The ExtraordinaireTM, The MareaTM, The Old Havana®, The Torrento®, The Palmetto®, and The Punkah®.

Are light bulbs included with Fanimation light kits?

Yes, all light kits and fitters have light bulbs included.

Is a downrod and/or extension pole included with every Fanimation fan?

No, the ceiling fans that do not include downrods are The Palmetto®, The Bourbon Street®, The Punkah®, The Brewmaster®, The Palisade®, The InletTM, The Loreto BayTM, and The Americana®.

What is the advantage of using a DC ceiling fan?

The DC fans generate more power and torque than conventional ceiling fan motors while consuming 70% of the power. They are virtually silent. They require less electrical current by utilizing an internal array of magnets of opposing polarity. Most of our DC fans are energy star rated which will help with electrical costs.

Do you have any DC motor ceiling fans?

Yes, The LandanTM, The KeistoneTM, The Islander®, The Louvre®, The Sandella®, The WyldeTM, and The JennixTM.

Do your DC fans come with remotes?

All of our DC fans come with a hand-held remote and optional wall controls are available.

Where can I find the owner's manual and the specification sheet for your products?

Please go to www.fanimation.com and click on product support in the menu bar. From there a drop down bar will appear and you will be able to click on owner's manuals, Spec Sheets, Technical Questions, FAQ's, Warranties, and Instruction Sheets

What does CFM rating mean when refering to a ceiling fan?

Ceiling fan air movement is measured in CFM's (Cubic Feet per Minute). The greater the CFM, the more air the fan is moving.

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Antique fan museum

The museum houses some 450 antique fans some dating to the early 1880's. Tom's own unique collection of fans, are now part of the museum collection as hundreds of antique advertising style hand fans and other memorabilia.