Additional Information

Very good service, arrived quickly and when one of our chairs was broken, they replaced and sent us a new one without any hassle.

Date Added: Friday 2nd December, 2016

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4 out of 5 Stars

Emily says...

We couldn't order what we wanted directly online so we managed to place it via email. they were very efficient in getting back to us and even when we made mistakes they were quick to help us rectify the problem. would use again.

Date Added: Friday 2nd December, 2016

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4 out of 5 Stars

Suzanne Jones says...

I've had quite a few bad experiences ordering new furniture & equipment for our new office & was really impressed with this firm. one item purchased was noticed to be damaged & after one quick email, a new item was delivered & the damaged one pic...

Date Added: Thursday 1st December, 2016

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5 out of 5 Stars

Susan O'neill says...

Had a slight problem with a chair we ordered. phoned up friday and a collection to pick up the faulty chair and deliver a new one was on monday!
(new chair is perfect for our needs - will be ordering another 7).
tommy in customer service's was po...

Date Added: Tuesday 22nd November, 2016

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5 out of 5 Stars

Dan Rothwell says...

Highly recommended company.
the price of the items ordered were more competitive than our previous suppliers (who we thought were the most competitive!).
items arrived quickly and within the timeframe specified.
there was a slight issue with...

Date Added: Wednesday 16th November, 2016

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5 out of 5 Stars

Anoniem says...

Helpfull and very kind staff!

Date Added: Thursday 10th November, 2016

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4 out of 5 Stars

Ben May says...

We ordered a perspex-topped lectern which arrived promptly, but had scratches all over the top. not only did we get a replacement top, but a whole new lectern!
excellent customer service, would recommend.

Date Added: Tuesday 1st November, 2016

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5 out of 5 Stars

Sanjay Lakhani says...

Your staff are very thoughtful and reliable and i would strongly recommend you. i am very satisfied with your service.

Date Added: Monday 31st October, 2016

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5 out of 5 Stars

Laura says...

Purchased a table and ten chairs for a business meeting room. one chair broke after only being used a couple of times, quite clearly a faulty item. i emailed customer services and received a reply straight away. a brand new chair was delivered the...

Date Added: Friday 28th October, 2016

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5 out of 5 Stars

Linda Carter says...

I ordered a pair of steps, online, late yesterday morning, and they were delivered at 2pm today. i couldn't have wished for better service. they are exactly as described, and i am extremely pleased with them. thank you to all concerned. would...

Date Added: Tuesday 18th October, 2016

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5 out of 5 Stars

Amanda Macleod says...

Great price and great service

Date Added: Tuesday 13th September, 2016

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5 out of 5 Stars

Daniel Farrall says...

Really happy with a great deal from this company and the free planning service was excellent will be using again

Date Added: Sunday 21st August, 2016

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5 out of 5 Stars

Angela Lancaster says...

The ordering process was very straightforward and easy to do. despite a delivery window of 3-5 days being estimated, i'd received my goods within 24 hours of making my payment! goods arrived well packaged and in perfect condition. any contact i ha...

Date Added: Tuesday 2nd August, 2016

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5 out of 5 Stars

Charlie Huxter says...

We ordered custom desk dividers for our new offices, we chose the size and most importantly the colour to match our white desks. we received the dividers in such a short period of time considering they were made to our requirements and the quality...

Date Added: Wednesday 20th July, 2016

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5 out of 5 Stars

Richard Saunders says...

Onlinereality were very helpful in assisting with the choice of our new office furniture. delivery was swift and the assembly service was first class. they are always on hand for any queries and we would definitely use them again without hesita...

Date Added: Wednesday 29th June, 2016

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5 out of 5 Stars

Bruce C says...

Having ordered chairs for my disabled brother, they arrived with manufacturers and "damage in transit" defects. tommy at office reality reviewed the photo's of the issues and immediately arranged a returns collection and agreed a full refund. with...

Date Added: Wednesday 22nd June, 2016

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5 out of 5 Stars

Alice Massey says...

We ordered a number of items which were quoted as a 3-5 day delivery however we were told a longer delivery wait once the items were paid for.
once contacted office reality dealt with this quickly and efficiently and it was much appreciated.
on...

Date Added: Friday 17th June, 2016

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4 out of 5 Stars

Amy Corfield says...

The ordering process was simple, the office based staff were extremely helpful and the delivery drivers were very pleasent too.
there was a slight problem with a few of the products being damaged, however replacements were sent out without delay a...

Date Added: Tuesday 14th June, 2016

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4 out of 5 Stars

Taylor Gillam & Co says...

Easy to order online, ordered some bits for my office and they arrived as described and in a timely manner. i would recommend online reality to anyone, and i'll definitely be using them again in future.

Date Added: Tuesday 14th June, 2016

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5 out of 5 Stars

Jane Hutton Design says...

I often use online reality and its sister websites in my work. they always have something perfect and it always comes at a great price.

Date Added: Monday 13th June, 2016

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5 out of 5 Stars

Evans Catering says...

Bought a few small sets of outdoor furniture to accompany my hot dog van, couldn't ask for better service.

Date Added: Monday 13th June, 2016

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5 out of 5 Stars

Nick Knight says...

Delivery was prompt and a minor problem was sorted out quickly and with a much appreciated replacement.

Date Added: Friday 10th June, 2016

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5 out of 5 Stars

Thorpe C Of E Primary School says...

We are very happy with the chairs purchased and the customer service was excellent :-)

Date Added: Friday 10th June, 2016

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5 out of 5 Stars

Gill Briody says...

Having purchased from onlinereality for the first time recently we were very impressed with the knowledge of the product, the politeness of the member of staff who clearly explained lead-time etc., and then the polite and efficient way in which th...

Date Added: Wednesday 8th June, 2016

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5 out of 5 Stars

Technology Supplies Ltd says...

We have been dealing with office reality for a couple of years now and have always received the very best service from them. email enquiries are answered in a timely manner and nothing is ever too much trouble for these guys. they have a great kno...

Date Added: Wednesday 25th May, 2016

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5 out of 5 Stars

Please note we recommend the regular use of teak oil to preserve the quality and look of this furniture