Security Features

We make sure that using Shell Fuel Cards is safe and secure.

Even if it’s a one-off card misuse, fraud poses a major threat both to your business and ours. So first-class security features come as standard with Shell Cards. From individual card PINs to the option to limit card use, you can use Shell Cards with peace of mind.

Every card we issue has its own distinct PIN

You control how and where your cards can be used.

Shell immediately accept liability after misuse is reported.

Dedicated fraud teams are always on the look out for suspicious behaviour.

Individual PIN codes

Every card we issue has its own distinct PIN code for validating transactions — and you’re the only one who knows it — so it’s a security feature you can rely on.

Real control over your cards

Approve each card for national usage.

Choose what products each card can be used to buy — options include all or selected fuels, lubricants and more.

Order new cards or cancel existing ones.

Monitor all your business’s Fuel Card transactions online.

Immediate liability switch

Once we receive your cancellation confirmation in writing, Shell accepts liability on all subsequent transactions.

Dedicated fraud teams

Our dedicated cards fraud teams are on the alert for irregular behaviour and will contact you if we think there might be a problem.