FAQ

FAQ

Lead times for fuels are based on a variety of factors such as the availability and inventory of raw materials, the type of fuel that is being considered, the availability of necessary assets, the number of fuels that are being manufactured at any point in time and the availability of transport vehicles. Based on all of these and other factors, we establish a lead time that will enable us to fulfill a customer’s request with a high degree of certainty that it can be manufactured by the published lead-time. Inventoried fuels have a much shorter lead time than custom fuels which are made-to-order.

If an order CAN be rushed, is there any associated rush fee?

The answer is sometimes “yes” and sometimes “no”. If we can make space available in our blending schedule, we do everything possible to accommodate customer needs in regards to rush orders. However, this may not always be possible. When we are able to accommodate these types of requests, there is a 25% rush fee applied to the order due to the issues it causes in the disruption of the manufacturing schedule, other customer shipments and raw material movements.

The short answer is that the prices our fuels are related to the price of oil and to pump prices, but only to a point. A little more information about Haltermann Solutions’ manufacturing strategy is helpful to better understand the answer to this question. Haltermann Solutions™ does not “refine” petroleum products in the process of manufacturing our fuel. We also don’t formulate our blends with a gasoline “base” product component. Instead, we blend a combination of specialty refinery streams to achieve the desired distillation and property specifications. This technique, which we have been perfecting for almost 50 years, offers a tremendous amount of flexibility to help us achieve the often demanding fuel specifications required by our customers. While many of these blend stock streams are certainly related to petrochemical feed prices, many are considered specialty chemicals. Prices of these types of products often depend on their specific markets and are not necessarily tied to the barrel of oil or consumer gas and diesel pump prices. When the price of these feed stocks rise, we do have to capture the increases by implementing price increases for our products. However, when prices of these specialty feed stocks soften, we do offer our customers price concessions, which we have demonstrated several times over the past few years.

Due to raw material price volatility, we have found it necessary to adjust our prices on a quarterly basis, sometimes up when raw material prices increase, sometimes down when they soften. We recognize that our customers would like to see price stability; therefore, if raw material prices stabilize, we always try to attempt to lengthen the time between adjustments.

Yes. However, in order to transport fuel in the State of Michigan, all carriers must posses a Michigan Motor Fuel Transporter License. Please note that this license has nothing to do with paying fuel excise taxes. It is required by the State of Michigan in order to allow carriers to transport fuel in and out of the state. For further questions, please contact Jenny Herrera.

Made-to-stock fuels are produced in large batches which are then placed in inventory, ready for shipment from one of our facilities. Made-to-order fuels are custom-made fuels that are produced upon receipt of an order and are produced in the specific (often much smaller) quantity requested. These fuels are not inventoried. The costs associated with the production and certification of fuels is allocated over the size of the batch that is produced. As the batch size increases, the certification and other costs are spread costs over a larger number of gallons. This results in a lower per-gallon cost to produce.

Currently, Haltermann Solutions™ has two manufacturing facilities in the Detroit area, two manufacturing facilities in Southeast Texas, and one manufacturing facility in Central Texas. Each facility was established with our customer base in mind. Haltermann Solutions™ is agile enough to be able to utilize tanks at multiple sites based on specific customer needs.

A CoA is generated for each and every batch of fuel that is produced. All CoAs are mailed to the customer prior to the fuel shipment. Haltermann Solutions™ keeps all past CoAs on file, so if at anytime you need a copy of a COA from a past shipment, please contact your customer service representative or email HPORDER@jhaltermann.com.

Haltermann Solutions™ is flexible to meet the specific needs of each individual customer and therefore does not have minimum or maximum quantity requirements. Fuel can be ordered in 5-gallon pails, 55-gallon drum, truck quantities, and rail quantities.

No. The entire Haltermann Solutions™ enterprise (North America and Europe) used to be owned by the Dow Chemical Company. The North American entity was divested by Dow in early 2008 and operates today as Johann Haltermann, Ltd. Haltermann Solutions™ is a division of Johann Haltermann, Ltd.

Haltermann Solutions’ commitment to the protection of the environment, the safety and health of its employees, and to safety and health of its stakeholders is paramount to our existence. To that end, Haltermann Solutions™ is committed to:

establishing effective processes that support our vision of no accidents, injuries or harm to human health and the environment from our products.

working with our customers, carriers, and suppliers in order to foster the safe and secure use and transport of our products.

providing hazard information (MSDS) that can be accessed and applied in their operations and products.

Haltermann Solutions™ will not compromise the value it places on the importance of effective environmental, health, and safety policies. Haltermann Solutions™ commitment to these values remains at the very core of our right to operate, and we will continue to pursue improvement opportunities whenever and wherever possible.

In addition to a continuing stream of new diesel and gasoline products designed to meet specific customer requirements, new technology has caused an increased demand for so called “green” products. These include fuels such as E20, E22, E85, E100, ethanolic fuels from a variety of domestic and international sources, methanolic fuels, butanol based fuels as well as a wide variety of biodiesel fuel formulations – all of which fall well within Haltermann Solutions’s capabilities.

We have recently seen a resurgence of requests for higher natural sulfur containing fuels to test vehicles for emerging markets. High sulfur fuels are becoming increasingly more challenging to produce due to a move to lower sulfur containing feed stocks in North America. Haltermann Solutions™ technology allows us to continue to successfully produce these fuels.

JHL has a legal responsibility to collect appropriate taxes based on the nature of products sold and the time and place of the sale. Depending on the tax status of your company or organization, certain exemptions to sales and use taxes may apply. As well, for purchasers of motor fuel, there may be exemptions for the state and federal motor fuel taxes charged to you. All applicable federal and state taxes are levied on transactions in accordance with the law. As a rule, nearly everyone is obligated to pay Federal Motor Fuel Excise Tax. If you have questions regarding the tax that appears on your invoice or any tax matter involving JHL, please contact Haltermann Solutions’s Tax Specialist, Matt Overaker.

ABOUT US

Haltermann Solutions™ (a division of Johann Haltermann, Ltd.) with business offices located in Houston, Texas, is a premier manufacturer of Specialty Fuels and is North America’s leading manufacturer of Test and Reference fuels for the automotive and industrial industry.