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Unformatted text preview: Avoid getting defensive if pressed to support your position. 5 Ways of being Direct “I’d like to talk with you about a problem I’m experiencing.” “I would like to clarify some assumptions I have about what you said.” “I have a concern I’d like to discuss with you and try and find a solution.” 6 When Giving Feedback Your Objective is: 1. To describe a concern YOU have. 2. To make the other person AWARE of a problem. 3. To UNDERSTAND the other person’s perspective. 4. To RESOLVE the problem....
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