Over 3,324 reviews forMankato Laptop Computer Sales from people just like you.

A

"went very well. Individual was well trained and extremely knowledgeable. The work was thorough and complete. Would not hesitate to use

again in the future.

-David A.

A

"They have been fairly helpful. They seem to know their stuff. The salesman there was very helpful when we purchased the laptop. I had a couple of questions and he" ...More put things in perspective, and that worked out. I go back to them because they have good service and the salesmen are all knowledgeable. I have always gotten god service there.

Featured Deal in Mankato

Local Articles in Mankato

Some online computer stores offer attractive prices, but it’s possible for buyers to get burned. Customers should check out a store’s online reputation, and pay attention to its services and guarantees.

Before you make that big-ticket purchase, whether it be electronics or a home appliance, be aware that you’ll likely be encouraged to buy an extended warranty to go with it. But are they worth the money?

Angie's Answers

This is Kyle K from Member Care. Thanks for your question. I'm happy to help!

I’m very sorry to hear about your difficulties with Advance Computer Experts. We’d really like to get this information to our other members and appreciate you letting us know. Feedback can be submitted anytime through our website. Just use the "Write a Review" tab located in the green banner after logging in.

Angie's List also offers our members a program to help resolve complaints when they've had a negative service experience. I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're open weekdays from 8:00 am - 9:00 pm and Saturdays 8:00 am - 5:00 pm ET.

Computer Sales reviews in Mankato

F

Rating

“

We up graded our smart Phone through Best Buy. They took care of the entire transaction with Verizon. They sold us a warranty plan For $10.59/month. They neglected to tell me that I had similar coverage through Verizon that had to be cancelled. I had no idea that I had coverage which was carried over from a previous Verizon phone. I only discovered ...More the redundant coverage when trying to reduce my Verizon bill. The Verizon plan is about half the cost of the Best Buy plan. Although I realize it is 'buyer beware,' I felt since I had redundant coverage, and I wasn't warned , Best Buy, knowing from their computerized records that I was a regular customer of big ticket items, would at least offer something to help me. Their attitude is 'not our problem' and my view now is 'not your customer.' They are probably legally safe, but loyalty goes both ways and they have none.
It took several times over a period of weeks to contact them, as I gave up after being on hold

more that 10 minutes on a number of occasions.”

- Kenneth S.

N

Rating

“

While googling, all of a sudden, a screen popped up warning me that an
"Attempt of Identity Theft or

had been done on my computer and all attempts to quarantine the threats
had failed."
A toll free number was given from Microsoft Live Support for help. I dialed it and a person ...More in India answered. Thank God I
couldn't understand them and hung up!
My next call was to

where I had more luck! I found out, by hanging up, I was saved from a scammer since Microsoft will not tell you to call them! I also found out.....that I had multiple viruses in my system....I was taught how to use my Virus Scan better (!).....and all viruses were removed.

.......and all of that was done while the

was out of town! .... because I am his customer!
You couldn't get better service than that !!!

”

- Rose C.

A

Rating

“

The person who helped me is

. He is extremely patient. I am over 65 and though I used computers in my work, I am now retired, and I occasionally need help. I bought my present computer from Advantage a year ago, so

is familiar with it.
When I call him, depending on what the problem is, he comes to ...More my house or he handles it on the phone and sees my desktop remotely. He always takes care of my problems the same day I call or the next day. He is very friendly and he has never left without resolving my issue.
His charges are very reasonable.
He was referred to me by friends about three years ago. ”

- Dorothea H.

F

Rating

“

I purchased some toner cartridges from them. The compatible cartridges that they sent me damaged my printer and I decided to just get a new one. Starting in October I asked to just return the cartridges and get my money back. After many back and forth conversations by both phone and letter I got a firm response and was asked to send them the invoice ...More and the cartridges and I would receive my refund. I followed through with both on 11/3/2014 and waited until

. 29th to get a response on the refund. They said they would refund it immediately and it took about a week to receive a refund. I only found out that they'd processed the refund because I called Visa on

. 3rd and was told they'd refunded back $9.94, not the full amount that I'd paid. I asked the folks at

about the amount of the refund and they emailed back and said "as stated" there is a %25 restocking fee, which still doesn't explain the amount of the refund. I asked for further clarification on there math and have yet to recieve any further confirmation.”

- LAURA W.

A

Rating

“

They call and make an appointment and at that time they are able to look at your computer and remove viruses etc. It took about 2 hours and cleaned it up. Very happy with the service. I was able to watch what they were doing at my end.”

- margie H.

A

Rating

“

&

provided excellent service once again. After removing the hard drive from my defunct laptop to be used as an external portable drive, they moved my Office to the new computer and assured all works correctly. Great job, way under budget and on time. Not the first work I've had them do and certainly ...More not the last. Heartily recommend

for any computer/software/repair needs!”

- William J.

A

Rating

“

A+++ WOW GREAT JOB!

owner of

did a fantastic job repairing my laptop computer. My computer was a mess loaded with spyware.

offered to do a complete restore of Windows OS long with all updates , install free antivirus, free system care software, adobe reader, plus a physical cleaning ...More with dust removal all for under $80!! Best of all

came to my house. FREE PICK UP & DELIVERY!”

- Shelly P.

C

Rating

“

I now have to use my local Library PC's because my home PC is broken...in part to