Everyone hates navigating those "press 1 for sales, press 2 for support" phone trees. When you're calling a company, you want to talk to a human, not a computer. GetHuman provides a long list of companies, their toll-free phone numbers, and the sequence of digits that you need to dial to reach a human customer service rep. Sometimes it's as easy as pressing 0; with some companies it is not so easy.

Bringo (in beta) offers an interesting alternative: choose the company that you want to call from Bringo's list, and type your phone number. Bringo will call the company and navigate the phone tree, then call you back — poof, you're on the phone with a real live customer service rep. Their list of companies isn't as extensive as GetHuman's, but it's an interesting idea.

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on Friday, September 15th, 2006 at 8:50 am and is filed under Useful Tools.
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