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Shipping and Returns

Shipping

HOLIDAY SHIPPING INFO
Please place online orders by Dec. 15th to receive your order before Christmas!

Shipping Times
UPS Ground: approximately 7-10 days

Expedited shipping is available via UPS. Please note orders must be received by 12:00pm MST to be eligible for UPS Next Day, UPS 2nd Day Air, or UPS 3-Day Select service.

We process online orders daily, so your items should be boxed up within 24-48 hours of your order. If an item is out of stock or the order will take longer to process, we will alert you with any anticipated shipping delays. (Please note that we are unable to ship to P.O. Boxes.)

Shipping and Handling Fees
Shipping costs are determined based on product size, weight and quantity. Any advertised prices for shipping are based on standard sized items shipped to one address within the continental U.S. Please contact us at shipping@lospoblanos.com or 505.938.2192 and a representative will be happy to answer any of your questions.

International Shipping
We do not currently accept international orders. Please contact farmshop@lospoblanos.com with any questions. (we may consider shipping large orders of $500 or more)

Return Policy

If you are not completely satisfied with your purchase at the Farm Shop, we will give thoughtful consideration to your request for a return, exchange, or credit. The Farm Shop will accept all products at any time for any reason, with or without a receipt. Keeping your original sales receipt will enable you to receive a credit in the original form of purchase, but if you don’t have a receipt we will gladly offer you a merchandise credit for the current selling price of the item.