Alert

Claim missing miles

Don’t worry if your miles don’t show up immediately

You’ll normally see them between two and four weeks after your flight. Or six to eight weeks after you use the services of our non-airline partner. However, if more than that time passes and they’re still not there, let us know.

Go online if you’ve flown with us, SilkAir or any of our airline partners,or download a Retroactive Mileage Claim form if you’ve flown or used the services of one of our partners.