Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Installing the Windows 7 install dvd and rebooting starts the install process. However, it stops with an error message which is something along the lines of "Windows couldn't find the driver. If you have an install CD it's okay to remove the windows installation disk to find the driver."

I =wish= I knew which driver it was missing!!!

I put the mobo disk in, browsed, and found dozens upon dozens of drivers. I have no idea if the missing driver is among them.

I do -not- have his machine hooked up to the internet: would that help?

I'd at least try to get the NIC Ethernet driver in hand before the install attempt, probably from the Asus web site for that board. Usually it's not needed to establish a net connection because the Windows disk will supply the driver, but I've heard of cases where Windows doesn't supply it and if you can't get a net connection going, you are on shaky ground.

Does the board have a UEFI BIOS, and if so are you booting DVD as a UEFI device? Check your BIOS settings for any which pertain to UEFI, CSM, Legacy BIOS on any of the tabs. Let us know the settings choices.

I personally would skip UEFI and choose CSM or Legacy BIOS setting to avoid headaches and no real benefits.

The error almost always is a bad installer which is strange if its new. But just to be sure write the ISO for your licensed version to flash stick with the Windows 7 USB-DVD Download Tool .

The mobo setup disk has tons of utilities, as well as drivers on it. It would be helpful if they had named the directories something which was descriptive.

I dug into the disk, during one of the "need a driver" install holdups, (again, the w7 install allows the w7 drive to be removed and a different one put in to browse for the driver). I found a SLEW of Sata and AHCI drivers. I had to choose which one to use. I started at the top of the list and worked down. The install stopped recognizing the DVD drive after 3 or 4 iterations.

I restarted the w7 install, got to the same point, and started picking drivers from the mobo disk from the point the install locked up. Again, after 3 or 4 iterations (browse to a directory, pick a folder) click "Next" (for the install driver w7 install window), and it would stop recognizing the DVD drive.

I did this 2 more times, total of four attempts, each time I was limited to browsing about 3 or 4 times, then the DVD drive would no longer be recognized by the w7 install program. That limits my ability to browse the mobo disk.

Upon restart, and a fresh attempt to install, the DVD drive was recognized. Every time.

NIC driver: I'll download that to a thumb drive, just in case.

Sata ports (Jmicron vs. Marvell vs. Intel): the board has 6 ports, split 2 and 4. There is no description, anywhere in the manual, about the types of sata controllers. Just in case, I'm having my buddy swap the hard drive connector to the other cluster.

I saw that Installation Problems Tutorial earlier. I did not think it applied to this particular situation, but then, I'm the guy who can't get windows to install! I'll give it a shot, as well.

Thanks,
Ken

Edited to add: no verbiage, anywhere, about the Sata ports, but the Asus webpage for that mobo has downloadable drivers. Yep, the Sata downloads include Marvell and Intel.

I'm keeping my fingers crossed that just swapping the SSD Sata plug will work. (Both it and the DVD are plugged into the 2 ports offset by themselves, 1 and 2. I'm going to try them by the cluster of 4, ports 3 through 6.)

======
Further edit: Despite having Marvell Sata controller drivers, the board shows that all 6 sata ports are run by the intel chipset.

I think I'll try to change the DVD drive hookup. It may set as AHCI...

I asked if you were booting the installer as a UEFI device. If no UEFI choices appear in Boot Menu it means it has already been set to CSM or Legacy Mode. Check those settings now to report back what other choices are available.

I also explained that in thousands of these cases we've dealt with here, exactly one has ever actually needed the driver. This always means a bad installer. So I suggested you try another.

Please try each step given and report back so we know you are following them. Then there may be more indicated. This is how we work here, what makes this the top tech forums ever.

I asked if you were booting the installer as a UEFI device. If no UEFI choices appear in Boot Menu it means it has already been set to CSM or Legacy Mode. Check those settings now to report back what other choices are available.

I don't recall if you asked about booting the installer as a UEFI device. I have NO friggin' idea what you mean by that. The mobo has a UEFI bios. Upon initial turn on, the UEFI bios appears. My buddy opened the dvd drive, put the windows disk into it, closed the drive, then rebooted the machine, using the DVD as the initial boot device. Windows 7 installer began upon reboot.

Quote: Originally Posted by gregrocker

I also explained that in thousands of these cases we've dealt with here, exactly one has ever actually needed the driver. This always means a bad installer. So I suggested you try another.

I don't recall you stating that. I have several W7 disks that worked. I guess you're saying I should let my buddy use one of the those and just type in his unique key.

Quote: Originally Posted by gregrocker

Please try each step given and report back so we know you are following them. Then there may be more indicated. This is how we work here, what makes this the top tech forums ever.

I'll try. But, as stated by me, this is not my machine. At the present moment, I am 500 miles away from it and will not be able to be near it until the weekend. It goes from me, to you, to me, to him...

I do appreciate the help.

I'll make the next step and have him try a known good disk. (Or, at least, it was good when I used it on a new build about 5 months ago.)

Brand new build. Windows 7 install hangs on drivers?

Brand new HP G7 laptop BSOD and hangsHi, this is my first post
I just bought this HP G7-1010ev laptop and an HD 27'' LED TV. My problem is that it hangs and/or gives a BSOD at least once per day, from the first day I opened it, at random times. At first it hanged/BSOD if I left it unattended (though having uTorrent running in the...

BSOD Help and Support

BSOD on brand new build BCCode 50. Windows 7 hm premI have experienced 12 BSOD's since I built this computer this past Sunday. It usually happens when I restart the machine. This computer is my first build, so I do not have much troubleshooting experience when it comes to computers at all.
Attached is a zip of the Dmp files.
ps. I am running...

BSOD Help and Support

Brand new pc, Windows 7 hangs on splash screen!Have a huge problem, my pc hangs on the windows 7 welcome screen.
It does not freeze, it just shows the glowing windows logo coming together and then they begin to pulsate and it loads for ever and ever, and never stops.
Ive tried alot of things to get it working, and ive no idea why it...

BSOD Help and Support

New Build, Install Hangs "Starting Windows" 2ND rebootSo, I just put together my new system and after a few days of messing with settings in the BIOS trying to get windows 7 to install properly, I figured its time to make a thread.
System:
Intel i7 930
GA-X58 UD3R
3x2gb Patriot Viper DDR 1333 (only using 2gb for install)
1 x 150gb (brand new)...

Installation & Setup

Brand New Win7 Hangs when IdleHi there - trying to figure out why my brand new Dell E4300 hangs.
Usually, it hangs overnight (when idle) - but it has frozen a couple of time mid-day; and I have had a couple of Blue Screens - debug file attached. I was hoping somone could help me interperate the file and get me a bit closer to...

BSOD Help and Support

How to Install Windows 7 to a brand new custom buildHey guys,
Im in the process of building a new computer right now. Now, I was wondering a couple things.
First, is it possible to install Windows 7 on a fresh new build with parts just installed into case?
How would I install Windows 7 to something like that?
Was also wondering if...