This is not a valid point because the shoes you purchase from Nordstrom, AE, other retailers were not made specifically for you.

"Not a valid point?" That's an opinion - not a fact. Your statement applies equally to Gustin or other 'crowd-sourced' retailers. The business model may imply that funding an item gets you something that is made specifically for you -- but it doesn't work like that. Marketing materials need to be viewed with multiple huge grains of salt, regardless of the company from which the materials originate. But that won't stop me from ordering from Gustin again (or purchasing from Nordstrom or AE). If it did, then I wouldn't be buying anything from anyone.

Would I prefer a new, not tried-on pair? Probably. But it's not enough of a negative to get me to return a pair of shoes, as long as the visible signs of being tried-on are not more than what would occur within the first few hours of my own wearing of the shoes.

I kinda agree with the complaint. They should sell returns through STOCK-store.

Really? This would require stricter inventory management (monitoring returns vs. treating all items the same- which again, they effectively are b/c they didn't make any individual item for you/me) and it would likely lead to higher IT overhead b/c anything w/ a stock of 1 would require it to be put up on the website again to move it instead of simply shipping a potentially lucky person their item early in the next funding round

Also, we would get people on here overreacting to tiny creases under the justification that they paid more for a stock store item

Now, I'm not saying the most recent person with the issue wasn't justified if their shoes were truly beat up, but I do believe that 3 out of 4 of these situations that show up here are BS.

Well obviously it should be stated that stock-store contains returns and prices should be adjusted accordingly. Most of the stock-items are returns or cancelled items anyway. Gustin system is big part of their business model which they use for marketing purposes and I kinda agree that it is lame to ship "used" shoes when you order from their MTO-products. Stock store is different in my opinion.

Personally I could not care less if my shoes would have little creasing but I dont have that problem because I have CPs.

Well obviously it should be stated that stock-store contains returns and prices should be adjusted accordingly. Most of the stock-items are returns or cancelled items anyway. Gustin system is big part of their business model which they use for marketing purposes and I kinda agree that it is lame to ship "used" shoes when you order from their MTO-products. Stock store is different in my opinion.

Personally I could not care less if my shoes would have little creasing but I dont have that problem because I have CPs.

Nobody discounts first quality returned products and labels them as returns. That's kind of ridiculous. Why would a business want to do that? Self-sabotage would have to rank high on their list of priorities. Your second sentence doesn't seem to have a point -- just because their stock items are returned or cancelled, they should be stated "returned" and marked down automatically and regardless of quality? Finally, in what world are these MTO products? Others have already pointed out that this is not the case. It's sometimes hard to imagine whether some people are being completely naive or just trying to manipulate minor discounts with manufactured outrage based on their interpretation of the fine print.

Well if we simplify like "just accept less money lol roflmao" then I can say Gustin gets only expenses from returns But no need to keep on this because I dont seem to get my point through. I guess it is because my lack of english skills or because I am just a guy on the internet.

Picked up the multi color CPO for $120 and free shipping. I was eyeing it before but decided against at $170 + shipping or whatever it was.

On a less happy note, looking for advice on something. I ordered a pair of Grey Silks out of the stock store a couple months ago in size 31. Love the look of them, but after 5 or 6 wears, I simply can't get them to stretch enough. I've tried wearing them wet and stretching, and all I seem to be accomplishing is loosening the stitching around the fly. They are overly tight pretty much from the knee up.

I own two other pairs of Gustins - some Okayama Rainbow IDs in 31, and some cone mills in 32. The Okayamas fit perfectly after about 5 wears, and the cone mills have stretched a bit too much after probably 20 or 30 wears, but they are acceptable.

What else can I try? $160 is a lot to spend on closet decoration, but I've run out of ideas and they are beyond return condition. Further, how do I adjust future ordering? The Greys fit about the same as the Okayamas on day 1. Only difference is one pair stretched and the other seems to be about the same size as day 1.

Picked up the multi color CPO for $120 and free shipping. I was eyeing it before but decided against at $170 + shipping or whatever it was.

On a less happy note, looking for advice on something. I ordered a pair of Grey Silks out of the stock store a couple months ago in size 31. Love the look of them, but after 5 or 6 wears, I simply can't get them to stretch enough. I've tried wearing them wet and stretching, and all I seem to be accomplishing is loosening the stitching around the fly. They are overly tight pretty much from the knee up.

I own two other pairs of Gustins - some Okayama Rainbow IDs in 31, and some cone mills in 32. The Okayamas fit perfectly after about 5 wears, and the cone mills have stretched a bit too much after probably 20 or 30 wears, but they are acceptable.

What else can I try? $160 is a lot to spend on closet decoration, but I've run out of ideas and they are beyond return condition. Further, how do I adjust future ordering? The Greys fit about the same as the Okayamas on day 1. Only difference is one pair stretched and the other seems to be about the same size as day 1.

Appreciate any ideas you all have.

Not much can be done except to try and recoup some $ on eBay.
This is one of the Biggest problems with G's buisness model, a lack of consistency.
The biggest draw to to Lord G (nod to Rex for the old school G forum) is also it's biggest thorn, it's offering of so many different denims.
It would seem to me that it would be difficult to adjust patterns for each denim.