Delivery

Our delivery charges are as follows:

UK First Class Delivery - £5.95Please allow 1-2 working days for delivery.

UK Next Day Delivery - £9.95Orders placed before 2pm Monday to Friday (excluding bank holidays) will be despatched on the same day for delivery on the next working day. Any order placed on a Saturday, Sunday or bank holiday will be despatched on the next working day. We will aim to despatch any order placed after 2pm on the same day, however this cannot be guaranteed and it may only be despatched the next working day for delivery on the following day. Please note: This is a signed for delivery service requiring someone to be available to receive the delivery at the delivery address.Should products within your order not be available for same day delivery due to stock availability or alterations, these items will be despatched with this service upon their availabilty.

UK Saturday Delivery - £14.95For Orders placed before 2pm on Friday

Europe (EEC) - £10.95 Please allow for 7 working days from the date of despatch for your order to arrive.

Rest of the World - £16.95 Please allow for 7-10 working days from the date of despatch for your order to arrive.

Returns

Our clothes are tailored with meticulous attention to detail and quality checked throughout. If you are not entirely happy with any item from Joseph Turner, simply return it using our FREE returns service within 60 days for a prompt exchange or refund.

Unfortunately we cannot exchange or refund shirts which have had any sleeve shortening services or pockets added. Please note that we cannot exchange or refund clothes or footwear that have been washed or worn except for the purpose of being tried on for size. If you are returning goods that you bought using a discount or offer, we will adjust the refund accordingly if you fall below the discount/offer threshold, as that discount or offer will no longer apply.

Please be aware that we cannot refund any postage charges that you pay to have your item delivered.

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Customer Reviews

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Service

Product

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Product:
Thought they would have been more waxy

Service:
Customer service is excellent and the delivery is very prompt.I have ordered goods before and the service and quality of goods is also excellent.I have no problem with recommending this retailer.

Mr Griffiths
10th October 2018

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Product:
No comment available

Service:
Quick delivery, easy purchase

Mr Murray
3rd January 2018

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Service

Product:
Very nice gloves, as others have mentioned they run on the large side so go for the smaller size if you're unsure.

Service:
Good product and price with fast delivery

Mr Turner
4th January 2017

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Product:
Excellent gloves that are great for dog walking in cold weather.