The average wait time for a new patient at Cincinnati's VA facility is 29.3 days, according to USA Today. In Columbus, it's 23.4 days.

The VA recommends that patients be seen within a 14-day window. In Cincinnati, USA Today reported that 31 percent of new patients were seen within that time frame. The number was 29.5 percent in Columbus.

According to the Center for Investigative Reporting, the Cincinnati VA Medical Center has paid out more than $2 million in malpractice claims in the last 10 years. FOX19 asked the VA for their response to these allegations of malpractice. The agency said only $1.6 million has been paid out in lawsuits over the last 10 years.

While the VA said it cannot comment on specific cases, officials sent FOX19 this statement:

"Any adverse incident for a veteran within our care is one too many. When an incident occurs in our system we aggressively identify, correct and work to prevent additional risks. We conduct a thorough review to understand what happened, prevent similar incidents in the future, and share lessons learned across the system."

Rep. Brad Wenstrup, R-Columbia Tusculum, said he's glad that the White House is taking time to personally send someone to tour the VA system in Cincinnati and Columbus.

"I hope that true reform is not abandoned after this
issue recedes from the headlines," he said in a statement. "We have real structural and cultural problems
facing the VA's ability to deliver care to veterans that need to be fixed and
administrative visits aren't enough."