We run Trend Micro Worry-Free Business Security here and I'm trying to get a handle on whether all systems have AV installed or not. After running the mentioned report, I get a list of 62 computers that apparently do not have AV installed. In talking with my co-worker (he handles desktops, I typically handle network/servers) he says that all desktops are loaded with AV. As proof, he showed me the latest machine he was building and sure enough, it was there [the AV], yet it was still in the list I just printed after a doing a fresh network scan as NOT having AV installed. Anyone got a clue what's going on here? If I can't trust the reports to be accurate, that's problematic.

3 Replies

Hi Blake, we have a number of client sites using Trend and use the report and alerts and have not had any false reports of Trend being missing. Accurately reporting it being missing, out of date or turned off/disabled, really useful stuff.

You might be served well by making some comparrisons between a PC that is correctly detected and reported and one that is not, I understand entirely what you want and why and fully appreciate how useful the accurate detaction and reported would be to you.