"Poor accomodation"

I called at Sunderland for a blood test today. The sample was taken in a room so small that the door had to be left open. I was asked to take a seat in the corridor so narrow that anyone who wished to pass had to turn sideways.

Core of my complaint, no privacy and unsafe entrance to the room. I was assured that this was one of the 'better' rooms, I would have had to ask to go to another room if I needed to discuss anything that was regarded as confidential. It was evident that the staff did not regard taking blood samples as a thing that required more than minimal privacy.