Zapier

We’ve built out an API and use Zapier to allow you to integrate ProdPad with a wide range of other tools and services, including development management tools, project and task management tools, and customer support tools – and many more!
Zapier integrations are free and currently do not count towards your subscription package.

Connecting your accounts

Connect with your Intercom account by providing your App ID and API Key. These can both be found in 'API Keys' under 'Integrations'.

When you are done, click Yes, continue.

Connect with your ProdPad account by specifying your API Key. You can grab this from under the API Keys tab in Profile Settings on ProdPad. Alternatively, select an already connected account. Click Yes, continue.

Triggers and Filters

Select Intercom as your Trigger app

Select your trigger

Add any filters that may be needed (for example, if tag = feedback)

Select ProdPad as the receiving app

Test and approve!

Note: If you ever want to change this ProdPad and Intercom integration, just go to your Zapier dashboard and tweak anything you'd like.