The delivery of your order is important to us. The following information will give you an excellent guide to our delivery procedures:

How Fast Are We?

As soon as we receive your order it will be processed and as soon as payment is confirmed we will package and ship the goods to you using one of our delivery services. We check for orders regularly during the day and night and we are notified as soon as your order is placed.

Orders placed on Saturdays or Sundays may be processed on these days but are generally processed first thing Monday morning.

How Much Does it Cost?

Wholesale

Postage & handling is not calculated at the checkout stage of the purchase. Instead we will fax or e-mail you the invoice and inform you of the actual cost and give you the option of proceeding with the revised delivery charges, or cancelling your order.

Retail

Postage & handling is calculated at the checkout stage of the purchase and will be displayed to you before you send your order.

While we make every effort within reason to ensure that this calculation is accurate a small surcharge may be applied to bulky items and for delivery to remote areas.

Checkout is unable to calculate shipping price for individual items that weigh 20 kg or over. Under these circumstances we will contact you to arrange shipping prior to processing the order or charging you.