Elite Service Rating

ZillaCash Rewards

The ZillaCash rewards program is very straightforward - if you have a RevZilla account, you may already be taking advantage of ZillaCash rewards. Review the following guidelines to see how easy it is to maximize your rewards and put your ZillaCash to work for you.

Earn and redeem ZillaCash credit automatically with each order - no fine print, no strings attached, and no hoops to jump through to cash in.

All you need is a RevZilla account to start earning - Simply log in each time you shop with RevZilla and we’ll take care of the rest, keeping more money in your pocket just for shopping with us.

Earn $5 for Each $100 You Spend on eligible products - up to a maximum of $30 ZillaCash per order for orders totaling $600 or more. Any ZillaCash you earn is automatically applied to the next purchase, so you can sit back, enjoy the ride and feel the savings blow through your hair.

Product Details

Resources

Shad 3P System Side Case Racks BMW R1200R / R1200RS

The Shad 3P System uses a single L-shaped rail to establish three points of contact to support various Shad hard cases. This triangulated approach minimizes the visual presence and mass of the luggage rack to maintain the aesthetics and handling characteristics of your motorcycle. Shad hard cases latch into the 3P System at a downward angle to ensure their contents naturally settle towards the front for optimal mass centralization.

We show real-time availability on this product page when you select the size/color item you want. Most items will ship the same business day an order is placed,however if an item requires additional processing time a message will be shown indicating such.

If your order arrives and it is not right, we will fix it, NO NONSENSE, we promise.

Doesn't fit or just not happy with it? You can return any new, unused and unaltered item within 30 business days of delivery receipt of your item. We will issue a full refund to your original payment method.

If you don’t have time to read the entire review, at least read the first part. Shad USA’s customer service is terrible (note: not RevZilla. RevZilla’s customer service is awesome). I had an issue in which I needed some parts due to some screws backing out. It took over 6 weeks to get the parts – that was after repeated emails that mostly went unanswered and repeated phone calls for status updates. Most of the time there was no status update because they simply didn’t do anything to resolve the issue. Had I not had a situation for which I could not return the product I would have returned everything and never considered another Shad product again. Absolutely some of the worst customer service I have ever received, and I would advise anyone that is considering a Shad product to avoid them on this issue alone.

As for the actual product? I like it, but sometimes wonder if I would have liked the BMW luggage better. The BMW mounting system looks better and is less obtrusive on the bike when not carrying luggage. One of the things you can’t see on the Shad website is that for the BMW R1200RS the left-side rail has an odd mounting bracket that attaches to the passenger foot peg. Not only is it somewhat visually unattractive, it causes a little interference with the passenger’s foot. Not enough to be a problem, but it’s something to be aware of.

The other issue is that the fit and finish of the products could be better. In some cases the wrong size screw was provided, or there was some unusual spacing that was leftover. The bags themselves are very difficult to get on and off the mounting system. I have no doubt they are secure, but they are a serious PITA to put on and off the bike.

Once on the bike they look good and are unobtrusive. I haven’t had them in much rain, but the little bit that they were I was unable to identify that any water penetrated the luggage. They do not have the option of locking to the bike and maintaining the ability to be opened simultaneously. You can either lock to them bike with the bags being locked, or you can not have them locked to the bike and can open the bags. It’s not a big deal, but something to be aware of.

For the cost difference of these bags vs. BMW bags (Shad OEMs the BMW bags), I would still go with Shad if it weren’t for the horrible customer service.