Six Sigma Solutions

Maximizing your profitability

Solving the unsolvable in industry

On-site Training

Drive profitability. Focus strategy. Realize potential.

Is your business as profitable as it could be? How can you rise above your competition, and stay there once you have? Most management tools only look at one part of the picture, but Business Performance Excellence (BPE) is the complete model, integrating revolutionary new techniques with tried and tested approaches, covering the strategic, financial, systems, and human factors.

The editors are experts in business performance improvement, and this approachable book presents the latest thinking and developments in the BPE model that has been enhanced and refined over the course of 30 years. The comprehensive case studies and worked examples presented can be applied to your business whatever your industry, benefiting your bottom line.

Detailed coverage includes:

Strategic planning and hoshin kanri

Customer product rationalization

Restructuring and recalibrating

Customer quality assurance systems

The balanced scorecard

Critical performance measures

Benchmarking

Financial performance turnaround

Lean manufacturing

Creating value through people

About the Editors: Jeffrey T. Luftig is the Lockheed-Martin professor of management and director of the Lockheed-Martin Engineering Management Program, University of Colorado, and the director of the university's Center fro Business Performance Improvement.

Steven M. Ouellette is an instructor in the Lockheed-Martin Engineering Management Program at the University of Colorado. He is also the lead consultant for the Center for Business Performance Excellence and president and owner of The ROI Alliance.