LAN Support Technician:
Provides primary LAN support to organization. Responds to software and hardware problems. Configures, implements, installs, repairs, and maintains data, voice, and network communications systems, using hand tools and software and hardware testing instruments and techniques. Implements recommended equipment modifications and enhancements and executes LAN projects in accordance with user request and business objectives. Recognizes LAN systems problems and advises solutions. Reviews completed projects to ensure that goals are met and that programs are compatible with other programs already in use. Instructs users regarding the use and features of the LAN. Develops work goals and department projects. Reviews work orders to move, change, install, upgrade, repair, or remove data communications equipment. Measures, cuts, and installs wires and cables. Splices wires or cables, using hand tools or soldering iron. Connects microcomputer or terminal to data communication lines, using hand tools and following diagrams and manuals. Disassembles equipment and inspects and tests wiring to locate and repair problem. Tests communication lines to ensure that specifications are met, using testing instruments such as voltmeter and data scope. Reviews and tests programs to ensure that programs meet objectives and specifications. Consults with quality assurance analysts to ensure that program follows establishment standards. Modifies, tests, and corrects existing programs. Evaluates and tests vendor-supplied software packages to determine compatibility with existing system, ease of use, and if software meets user needs. Trains workers in use of new software or hardware. Reads technical journals or manuals and attends vendor seminars to learn about new products and methods. Maintains working knowledge of current technologies, applications, and industry trends. Writes project reports and documentation for systems. May plan layout and installation of data communications equipment. [-] Less

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