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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

An easy retreat from the frenetic bustle of the city, the hotel sits on the side of a hill overlooking San Jose and at night the city lights make a marvellous spectacle.
We booked one of their villas which were huge. The twin queen beds...More

We are certainly happy that you stayed with us. Thank you for writing a commentary on your visit. Some people come expecting to have a good time, and they do. You are one of those, and you undoubtedly enjoy your experieces more than others who...More

Am glad that the facilities of the hotel and staff were as they should be. We have had many favorable comments on the food, and some bad. We pay a lot of attention to how the food is presented, and how it tastes. Appreciate your...More

We stayed at this hotel for one night before our return flight as our previous hotel was good 4-5h drive from the airport.
The staff is very friendly and helpful, the views are amazing and the room was big, clean and very nice.
It was...More

Am pleased that you found the staff friendly and enjoyed the views. We appreciate your comments because they present the type of hotel we like to visit, and the kind we want to offer guests who come here.
Ed

Nature Air left us stranded in the early AM and we needed a place to stay. I found Buena Vista online and called to book a room. We arrived to a very friendly front desk person who held our bags and invited us to enjoy...More

Remember talking with you on the back terrace of the hotel. You were on a flight with Nature Air and, when you got to an airport, the plane couldn't land because it was too dark. Am very glad you found our hotel, and hope next...More

we stayed for the last two nights at the end of a long CR visit. The hotel sports great mountain views across the city. Its close to the airport, Volcan Poas (though closed at the time of our visit), Zoo Ave and only short drive...More

Thank you for writing a review of our hotel so that others will know more about it. First your comments about the views of the valley below and the spaciousness of the villas are important because they are actually the case. As for the street...More

The staff were wonderful about picking us up at the airport at no additional cost. They also offer all sorts of excursions at very reasonable prices. Poaz is usually a 6 hour tour and costs approximately $120.00 for 2... More

The staff were wonderful about picking us up at the airport at no additional cost. They also offer all sorts of excursions at very reasonable prices. Poaz is usually a 6 hour tour and costs approximately $120.00 for 2 people. The tour also includes a typical lunch. While we were there, Poaz volcano had just erupted causing some damage to the surrounding area. Therefore, we were not able visit this last time. My hope for you is that the clean-up will have been completed prior to your arrival. Staff at Buena Vista might be able to make a special trip from 2 - 6pm for you. However, I would encourage you to go in the morning, if at all possible. That way, you and your daughter will not be rushed and can enjoy the sights better. Also, the fog tends to roll in during the early afternoon making the volcano less visible.
I hope this was helpful and I wish you and your daughter a lovely Costa Rican holiday:-)