Service Team Specializing in Serving the Dealer Market

Technical Service & Support

Car Wash Technical Support

Every day, your Service Department touts the benefits of Factory Trained Service for the vehicles you sell. After all, who’s better than a Factory Trained Technician to take care of what their product?

With Broadway, you too can have that “Done Right” experience with Broadway Factory Service and Support. We offer multiple options to let you control your ownership experience:

Phone Support:

A team of trained experts, based at our factory, are available to help answer questions, send parts or chemicals, walk you through adjustments or dispatch a Technician if needed. No manufacturer will help the Do-It-Yourself wash owner better than Broadway.

Email Support:

For less urgent concerns you can also Email our Service Support Team and enjoy the convenience of communicating on your schedule.Helpful Hint: Add a picture with your description to save time and speed up the diagnostic process! Receive a response within 1 hour between 8am – 5pm.

Factory Service Technicians:

When you have a Broadway Technician, you’re getting a Factory Trained Car Wash Technician. With an ample supply of Genuine Broadway Service Parts, our Technicians are fully equipped to handle all of your service and maintenance needs. Backed with our industry-leading warranty, all service work and Genuine Broadway Parts come standard with quality assured.

Preventative Maintenance Programs:

We offer Supported Self Maintenance programs as well as Preventative Maintenance Programs. Contact Broadway to learn more about which program is perfect for you and your Broadway Wash System.

Parts

Broadway Wash Equipment is built to last two to three times longer than the competition. No matter how old your Broadway happens to be, Genuine Broadway Replacement Parts are in-stock and keep your Broadway running like new!

Chemical

Broadway takes the guesswork and headache out of which chemicals are right for your wash process. Broadway’s extensive line of Premium Car Wash Chemicals are tested and proven effective to produce the highest quality of clean for a low per/car price.

Specialized chemicals are available for wheel cleaning, pre-soak, waxes, polishes, conditioners and drying. Let us optimize your car washing process to deliver a shine you’ll be proud to offer.

We also provide a Cloth Life Warranty for no additional charge.

Call: 1 (800) 976-WASH (9274) to learn more about proven Genuine Broadway Chemicals for your Broadway Wash System or send us an email.

Already using Broadway Chemicals and need current Safety Data for your records? Email your Request for Safety Data Sheets to the email below.