Insight Into Action

Richard Tyler leads business development in the Aerospace and Automotive verticals for Yusen Logistics UK. With over 20 years of logistics experience in roles ranging from sales to account management at K+N, UPS and Emery Worldwide, Richard’s passion for these industries has gained him experience working on Boeing aircraft and with Airbus/Bombardier, and supporting Ford and Vauxhall.
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With customer retention crucial in driving sales and revenue (
studies show that just a 5% increase in retention rates grow profits by more than 25%), it’s essential for your customer’s purchasing experience to be a positive one. Here’s our top 3 points to get right in your supply chain to keep your customers returning.

Craig has a wealth of experience, with 30 years of experience in finance, risk and compliance roles, working for large, multi-site global logistics and retail organisations. Experience of M&A and due diligence activity, IT system selection and implementation, corporate governance, enterprise risk management and business continuity planning, coupled with specialist healthcare regulatory compliance and quality system implementation and management.

Trusting a 3PL partner with your global supply chain network is vital for the efficient delivery of your product. Indeed, for any far-reaching logistics with international warehousing and distribution capability, you need the right planning and policies, systems and strategies in place. That way, large scale operations are in the best place to maintain the same standard of quality throughout – no matter what borders or oceans they cross. To be assured of your 3PL partner’s supply chain solutions, look for industry standard accreditations as a sure sign they’ll always meet – if not exceed – your expectations with consistent quality management.