Tag: respect for people

Respect for people is one of the two core pillars of lean, if not the most important. We talk and write about it a lot, and it is a significant component of Gemba Academy’s online lean training programs. When respect for people is combined with the other pillar, continuous improvement,

Nearly three decades ago one of my first bosses pulled me aside – I forget the underlying incident except that I had somehow screwed up – and bluntly told me to “sweat the details.” I clearly remember it to this day, and it became one of the defining pieces of

The notion of “respect for people” is widely recognized as an essential pillar of lean management. It stands out among lean principles by being the most important yet least clearly defined. As such, it is most often at the root of failed or struggling lean transformations. When the management does not