A city-sanctioned bid to improve wireless connectivity for internet and cellphone users in Santa Rosa has run into opposition from some residents and generated concern among city officials after the first round of “small-cell” antennas went up on utility poles in recent weeks.

The equipment — including large metal in-ground utility boxes about 5 feet tall — varies greatly in design from anything the city was previously shown by Verizon, the wireless provider installing the antennas, said Eric McHenry, director of Santa Rosa’s Information Technology Department.

While the city had no role in the equipment design, Santa Rosa officials went through a significant amount of back-and-forth with representatives of the wireless carrier on what the units would look like on city-owned streetlights, McHenry said. Officials took pains to make sure the antennas would be as unobtrusive as possible, he said.

“We frankly as a city were also surprised by what these first ones looked like,” he said, referring to the units Verizon is installing on utility poles. “They look nothing like what we had discussed with Verizon for our city streetlights or even the pictures that we shared with the council (of the installations) on wooden poles.”