5 Samenvatting Sinds 2011 ben ik werkzaam bij Verdoold Installatie techniek, eerst buiten in de uitvoering en daarna tot en met heden op kantoor als werkvoorbereider/ tekenaar. Verdoold is een klein bedrijf dat actief is in de Installatie branche in de brede zin van het woord. We hebben op dit moment 12 monteurs en 5 personen werkzaam op kantoor. De projecten op onze afdeling worden bijna altijd in zijn geheel door 1 persoon behandeld. Dit maakt het werk heel veelzijdig. Soms zit je aan de tafel met de klant in gesprek over een oplossing of vervanging, en een ander moment ben je in overleg met een monteur om een probleem op te lossen. Since 2011 I have worked for Verdoold Installation technique, first out in the implementation and then to the present day at the office as a planner / designer. Verdoold is a small company operating in the installation sector in the broad sense of the word. We currently have 12 technicians and five people working in office. The projects in our department are almost always from the begin to the end handled by one person. This makes the work very versatile. Sometimes you sit at the table with the customer about a solution or replacement, and then you are to perform on site consultation with the mechanic.

6 Inleiding Voor het onderdeel communicatie van de opleiding is het de bedoeling dat wij een contextbeschrijving te maken. Hiermee krijgt de opleiding een beeld van de omgeving waarin ik als werknemer binnen Verdoold Installatie techniek functioneer. In deze contextomschrijving beschrijf ik waar ik sta in de organisatie en wat mijn kerntaken zijn. As part of the training we have been asked to create a context description so that the training gets a picture of the environment in which I as an employee within Verdoold Installation technology function more. In this context, definition I describe where I stand in the organization and what are my core.

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