Hover the curser over the username in the top right hand side of the screen

Select the role of Place to Play Administrator

Click into the British Tennis Venue Registration tab

Select the Workforce section in the small blue bar near the top of the page

To remove the role from somebody simply uncheck the Web Admin box

To assign the role to somebody, simply tick the Web Admin box of the person in your Management Team

To add a new member to the Management Team scroll down the page and search the name in the Add a new key contact located below the Coaching Team

Once the changes have been made click Save and Continue at the bottom of the page

Alternatively, you can request that a current Place to Play Administrator contacts the British Tennis Services Team on 0208 487 7000 or info@lta.org.uk and informs us that they would like to assign you this role.

Access can then be set up for you to become a Place to Play Administrator.

The previous Place to Play Administrator has now left the club; how do we assign someone new to this role?

Hover the curser over the username in the top right hand side of the screen

Select the role of Place to Play Administrator

Click into the British Tennis Venue Registration tab

Select the Workforce section in the small blue bar near the top of the page

To remove the role from somebody simply uncheck the Web Admin box

To assign the role to somebody, simply tick the Web Admin box of the person in your Management Team

To add a new member to the Management Team scroll down the page and search the name in the Add a new key contact located below the Coaching Team

Once the changes have been made click Save and Continue at the bottom of the page

Alternatively, you can request that the previous Place to Play Administrator contacts the British Tennis Services Team on 0208 487 7000 or info@lta.org.uk to inform us of the change and the details of the new individual in this role.

Access can then be set up for the new Place to Play Administrator.

If you are having difficulties contacting the previous Place to Play Administrator, please contact the British Tennis Services Team.

Why have some of the answers I put in last year disappeared?

In order to ensure the information we collect from Venue Registration each year is accurate, we require some answers to be resubmitted, particularly around coaching programme and competition programmes. For venues that have registered previously, a lot of answers will pre-populate based on answers inputted from previous years’ registration forms, but we would still ask venues to reconsider their information and check it’s accurate before continuing and finishing the process.

Where can I download our club’s completed registration form?

You can access your club's completed registration form in the 'Important Documents' tab within your 'Place to Play Administrator' area. Once in here select the option of 'View your current Registration document'.

How can I change the Venue Name or Main Contact(s)?

You cannot change the Venue Name online. Only the current Main Contact(s) can do this by sending in an email to info@lta.org.uk.

The Main Contact is the person that the LTA will use to contact with any information relating to your involvement in British Tennis. Please ensure this contact is subscribed to all relevant LTA communications and can forward this information to relevant parties (committee, club members) as appropriate. This contact can be updated on the Workforce page.

How do I know what type of organisation my club is?

Company Limited by Guarantee - Directors or shareholders financially back the organisation up to a specific amount if things go wrong.

Company Limited by Shares - Most limited companies are ‘limited by shares’. This means that the shareholders’ responsibilities for the company’s financial liabilities are limited to the value of shares that they own but haven’t paid for.

Charitable Incorporated Organisation - A charitable incorporated organisation is a corporate body which is not a company incorporated under the Companies Acts; it is therefore not subject to company regulation.

Community Interest Company - A Community Interest Company (CIC) is a limited company, with special additional features, created for the use of people who want to conduct a business or other activity for community benefit, and not purely for private advantage.

Industrial and Provident Society - An industrial and provident society is an organisation conducting an industry, business or trade, either as a co-operative or for the benefit of the community, and is registered under the Industrial and Provident Societies Act 1965.

Unincorporated Association - An ‘unincorporated association’ is an organisation set up through an agreement between a group of people who come together for a reason other than to make a profit, eg a voluntary group or a sports club.

What is a nomadic organisation?

A nomadic venue is an organisation that does not have permanent access to courts through freehold or leasehold ownership and/or on an exclusive basis for more than 15 hours per week for 40 weeks of the year. Nomadic venues still benefit from the LTA’s insurance package for Registered venues, but are eligible for a discounted cost, paying £200 in total.

How do I complete our club’s risk assessment?

You will need to go onto the LTA Insurance Centre website, login using the venue’s membership number and follow the online steps. Your venue’s membership number is the three-letter and three-digit code specifically assigned to your venue. The three letters represent an abbreviation of your county (e.g. Surrey venues are SUR).

Your insurance documents will not be displayed if you selected the answer of 'yes' for the question 'Is your venue owned and operated by a local authority?' during the Venue Registration process.

Venues that are owned and operated by a local authority are not eligible for the LTA insurance package, as the appropriate level of cover will be already be provided by the local authority. It is important to ask the local authority to provide evidence of this cover.

We have outdoor floodlit and non-floodlit courts; how many outdoor courts should I enter?

You will need to input the exact number of courts that your club has. So if your club has 6 outdoor courts which 2 are floodlit you will input 4 outdoor courts and 2 outdoor floodlit courts in the relevant boxes.

How can I download a list of British Tennis Members at my club?

A 'Place to Play Administrator' can download a list of British Tennis members at their club in the 'Members and Players' section of the LTA Registration tab. Click on the option 'Download to CSV (will open in Excel)' under the 'British Tennis Members' section.

How can I add and remove British Tennis Members at my club?

In the 'Members & Players' section of Venue Registration:

Click on "Invite New Member" and type in your members' email addresses then click on "Submit". This will send an email inviting them to sign up for British Tennis Membership online or, if they're already a BTM to link themselves to your venue.

You can search for British Tennis Members using the lookup box and remove them if they are no longer linked to your venue. You can search by first name, last name or their BTM number.

How do I pay the Venue Registration invoice?

The payment for Venue Registration can be made via cheque or BACS and will need to be made payable to the relevant county association.

All the details of the invoice payment can be found on the PDF document in the 'Invoices' section in the 'Important Documents'tab. If the membership cost is showing a different figure to what the club needs to pay. Contact the county and confirm the payment cost and then email the LTA Services Team at info@lta.org.uk requesting the correct membership cost is on the PDF document.