What do you like best?

This amazing platform makes easy to integrate your Woocommerce store with different platforms like messenger, telegram, and even Whatsapp creating a powerful tool for selling and users assistant. It also have the best support team working quickly resolving any issues. On implementation stage our team and their team work together to solve issues in a very smooth way. Do not doubt. I absolutely recommend Activechat.

What do you dislike?

There is no thing a dislike in comparison to other chat platforms. What make us change is the poor support of the others so we are satisfied.

Recommendations to others considering the product:

If you have an online store, or if you are a programer, instantly you will realize the power of integrating with Activechat to an online store. This is the only platform we could build this kind of bot.

What problems are you solving with the product? What benefits have you realized?

Is hard to create a conversation and imaging all paths and sequences talking to a user, etc. So visual creation helps a lot in building a smart bot. Integration with Woocommerce is also really amazing, never see in other chat bots something like that. Their suggestions and knowledge in the implementation make it really easy for us, including bot twitching post implementation. We have also plan integrating Activechat with voice search another amazing feature that they have.

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What do you like best?

The flexibility. Using the flow/sequence diagram, is really easy for both developers and designers to create sequence (skills) and collect the data via their blocks. Readymade templates (leads magnet, ecommerce, etc) for anyone to first kick-start their bot and easily make changes accordingly. Best, there's Dialogflow integration for NLP.

What do you dislike?

The UX isn't that great and can be quite confusing but from their updates, they will be revamping the interface for better user experience. Another flaw may be the server lag which i believe they're also looking at and scaling up their infrastructure. Overall as with many startups, is understandable there'll be bugs and flaws but this development team is actively improving with user's feedback. Kudos!

Recommendations to others considering the product:

Some learning curve but very flexible in many usecases

What problems are you solving with the product? What benefits have you realized?

facebook messenger automation. This tool has the capability to create knowledge base bots, collect leads and sell ecom products. Is amazing and we're still learning what Activechat can do.

What do you like best?

The main feature I like besides a very good visual bot architect are the amount of integrations. NLP as well as messaging platforms. Facebook, Intercom are just one of them, and with expected release of Amazon Alexa and Google Home the integrations are becoming really rich.

What do you dislike?

The platform is not yet fully mature meaning a lot of development is being done and many new features are being built at present.

Recommendations to others considering the product:

A great platform for quick prototyping offering many quick integrations options for market study and live production

What problems are you solving with the product? What benefits have you realized?

Quickly building bot skills, quickly changing the bot based on customer oriented design.

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