macOS Mojave w/ SNS products

We are providing this statement to our customers who would like to know the status of SNS products before upgrading a workstation to macOS 10.14 Mojave.

Prior to upgrading, you should also verify that your other (i.e. non-SNS) software and hardware products are compatible with this new OS from Apple. (But then, if you're reading this statement you probably already know this, and you know that a backup is also recommended!!)

The following product statements cover whether or not something major is affected simply by the process of upgrading to Mojave.

Important note regarding all SNS software in High Sierra and Mojave

macOS High Sierra introduced a new security feature that requires user approval before loading new third-party kernel extensions—this remains in Mojave. You must allow these signed kernel extensions to be used (Security & Privacy System Preferences Pane) for the SNS software you've installed. If you don't allow kernel extensions you can expect to see warning or error messages such as:

System extension blocked

The incorrect version of SANmp components are installed.

System software from developer "Studio Network Solutions" was blocked from loading. (This will only be present in the Security & Privacy preferences pane for 30 minutes after a blocked load attempt.)

You can identify your exact OS version and build number by opening the Terminal app and running the sw_vers command to get Product and Build version.

SANmp and iSANmp

Before upgrading to Mojave you should unmount SAN volumes and physically disconnect your computer from the SAN, then install/allow kernel extensions (see important note above) before re-connecting to the SAN. v.4.3.1.303 -- no issues to report with various developer releases from Apple. APFS volumes are not supported as SANmp volumes.

You may notice an "... application is not optimized for your Mac" alert when launching SANmp. The message can be safely dismissed, and should only appear once every 30 days.

globalSAN iSCSI Initiator

v.5.3.1.570 -- released for Mojave support

v.5.3.1.562 -- no major issues to report with various developer releases from Apple. However, some GUI issues have been found.

Xtarget

v.5.3.1.570 -- released for Mojave support

v.5.3.1.562 -- no major issues to report with various developer releases from Apple. However, some GUI issues have been found.

ShareBrowser Desktop Client

v.4.4.x -- no official support for Mojave. A newer version of ShareBrowser (v5) is fully compatible with Mojave. Please contact our support team if you're upgrading to Mojave and need the latest version of ShareBrowser.

EVO Shared Media Storage System

There are known instances where SMB file copies may be slowed or fail altogether in Mojave. This does not appear specific to EVO, and we're monitoring this situation. We've discovered a modification that can be made to the Mac's SMB service that should correct this. Please open a support case if you'd like help scripting a workaround for your workstation.

This issue appears to have been corrected in the release version of 10.4.1

There are many different methods to connect a workstation to EVO, and some of these methods, such as Fibre Channel, 10GbE, 25GbE, etc., may require a third-party piece of hardware or software. Also, upgrading has the ability to affect Ethernet and/or Fibre Channel performance of your workstation. Therefore...

Backup your macOS system before upgrading!

Review the list above to check the status of other SNS products you may be using with your EVO.

If you are connecting directly from your workstation's built-in GbE port, then basic connectivity can be expected.

If you are using any other NIC, Fibre Channel HBA, iSCSI initiator, or Thunderbolt adapter or chassis, specific video drivers or capture cards, etc., please confirm with the manufacturer of that product to verify compliance with those products.

If you are using any business-critical application (which is 99.9% of EVO customers!) or similarly-critical drivers, please confirm with the manufacturer of that product to verify that their products are compliant with Apple's newest operating system.