3 Airbus Helicopters prioritiesCustomer satisfactionQuality & SafetyCompetitive Products & InnovationFlat turnover after almost 15 years of growth:Growth of the S&S turnover: 1/3 of the world civil & parapublic fleet is composed by Airbus Helicopters aircraft (ensure part of captive support).EC225/SP impact: limited impact on the deliveries (impacted only in Brazil) but strong impact on the S&S revenue as most of the O&G fleet did not fly.Impact of the budget reduction in the US (reduction of the UH-72A Lakota procurement by 31 aircraft) and in Brazil (EC725)Delays in deliveries (3 Dolphins)The main objective today is to ensure a profitable growth in line with the market needs (not a high speed growth)Level of delivery remain high mainly driven by the Ecureuil family ramp-upTo offer reliable and efficient products and support & services worldwide …… by working with a very high level of quality and safety…… by pursuing our innovation roadmap and enhancing our competitiveness to ensure sustainable development and growthMarch 2014