For your privacy and discretion, any issues related to this site will be discreetly and confidentially handled, including:

- Purchasing
- Payment
- Packaging
- Delivery
- Contact (only when absolutely necessary)
- Your details will be kept confidential at all times.
- Your information will not be shared, passed on or sold to anyone outside of our business. This information will confidentially always remain with us.

Credit Card Statement

For your privacy, your credit card statement will only show "Excite Online Services Pty Ltd" & will not include reference relating to the product purchased..

Processing & Delivery

- Your products will be delivered to you discreetly packaged.
- The senders name will not appear on your delivered package
- Your delivered package will not include references to adult products.

Registration and Promotions

We use registration forms. Registration forms require users to provide us with contact information such as names and email addresses. The users contact information is used to facilitate order processing for purchases in the future, as well as to contact users about new ranges, specials and other promotions we may have. Individual user information is never disclosed to third parties. Promotions require users to go through the registration process. In addition to how registration data is used above, promotions use this data to contact winners of the promotion. By emailing us users can request changes or to be removed from receiving future promotional e-mails.

Your details will be kept confidential at all times. Your information will not be shared, passed on or sold to anyone outside of our business. This information will confidentially remain with us.

By entering your email address to any part of our website, you accept to receive news updates from us. If you do not wish to receive this information, please email us to remove your email address from receiving these communications. Click here >

Should subscribers and customers subsequently choose to unsubscribe from mailing lists we will provide instructions on how to unsubscribe on the appropriate website area or in said communications. On request, we will delete from its database personally identifiable information that has been submitted.

Shop Fast, Safe & Discreet

Your privacy and security is important to us, therefore we offer the highest level of encryption when shopping with us. We don't store your card details, and we don't pass on your card details to third parties, and your orders are shipped discreetly in plain packaging.