Mobile Working

Demand from workers for a better work and life balance is increasingly meaning that the mobile and flexible working needs to be an integral part of every organisation.

Fundamentally, this is often leads to a change in culture within organisations which needs to be managed effectively. Having the right Information and Communication Technologies (ICT) in place can ease this change and make mobile and flexible working a success right from the beginning.

There are a number of technologies to help in this area:

Citrix

Microsoft Terminal Services

Sun Global Desktop

Blackberry Enterprise Server

Microsoft Mobile Email (Available from Microsoft Exchange 2003 SP2)

VPN and Remote Access

Typically, a solution is designed using a combination of technologies to address the specific needs of job roles being mobilised. Equipping staff with laptops/PDAs is the starting point and giving them secure access to systems and applications while out of the office is the key to enabling their productivity while out on the road.

The benefits of mobile and flexible working are many, it helps to provide efficiency gains and makes the organisation more productive with the ability to access information, resolve issues and deal with enquiries while out of the office.