Broadband: data and research

Broadband has become an essential service.

Our professional and personal lives have become much more Internet-dependent over the last couple of decades. Our research explores broadband connections, and whether consumers are informed on how best to optimise their experience.

In order to understand the performance of UK fixed-line residential broadband connections, Ofcom commissions research to identify the average download speeds that they deliver, along with a number of other metrics which determine the consumer experience of using these services.

In 2013, following the conclusion of the 4G spectrum auction in February 2013, Ofcom stated that it would conduct research into the performance of 3G and 4G networks, with the intention of helping consumers understand the performance benefits of 4G over 3G.

See also...

Ofcom publishes a range of policy and research documents across the telecoms, broadcasting and postal services markets. A list of our main publications across all of these sectors as well as the most relevant related documents is included on this page.